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China Telecom Corp Ltd

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FY2017 Annual Report · China Telecom Corp Ltd
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In the intelligent service era, industry environment and consumer 

demand have been changing substantially. Apart from building 

on its own resource and capability edges, companies also need to 

fully utilise external resources and leverage external capabilities 

to consolidate internal and external resources and competence 

to form competitive edges.

Entering into ecologicalisation, co-building of 

’

is  essential  for  a  company

s  sustainable  development,  and  to 

“

Ecosystem-Tetris

”

promote  cooperation  and  achieve  win-win.  Through  strategic 

cooperation, open platform and complementation of capabilities 

among partners along the value chain, all parties work together 

t o  f o r m  a n  e c o s y s t e m   w i t h  d i v e r s i t y ,  c o m p l e m e n t a r i t y , 

flexibility,  convergence  and  innovation,  in  order  to  satisfy 

customers

 demand and for new value creation. Cooperation in 

’

ecologicalisation will promote co-build, co-exist, co-sharing and 

win-win.

Smart FamilyInternet FinanceMonthly Active Users (MAU) 33.00 MillionConnected Devices44.30MillionInternet of Things (IoT)New ICT ApplicationIntelligent ConnectionsRevenueEcosphereEcosphereEcosphereEcosphereEcosphereRMB 6.8 BillionRevenueRMB 40.5BillionRevenue4.7%YOY  
About  C hina  Telecom

China Telecom Corporation Limited (“China Telecom” or the 

“Company”, a joint stock limited company incorporated in 

the People’s Republic of China with limited liability, together 

with its subsidiaries, collectively the “Group”) is a large-

scale and leading integrated information services operator in 

the world, providing wireline & mobile telecommunications 

services, Internet access services, information services and 

other value-added telecommunications services primarily in 

the PRC. As at the end of 2017, the Company had mobile 

subscribers of about 250 million, wireline broadband 

subscribers of about 134 million and access lines in service 

of about 122 million. The Company’s H shares and American 

Depositary Shares (“ADSs”) are listed on The Stock Exchange 

of Hong Kong Limited (the “Hong Kong Stock Exchange”) 

and the New York Stock Exchange respectively.

002

 Forward-Looking Statements

Certain statements contained in this report may be viewed as “forward-looking statements” 
within the meaning of Section 27A of the U.S. Securities Act of 1933 (as amended) and 
Section 21E of the U.S. Securities Exchange Act of 1934 (as amended). Such forward-looking 
statements are subject to known and unknown risks, uncertainties and other factors, which 
may cause the actual performance, financial condition or results of operations of China 
Telecom Corporation Limited (the “Company”) to be materially different from any future 
performance, financial condition or results of operations implied by such forward-looking 
statements. In addition, we do not intend to update these forward-looking statements. 
Further information regarding these risks, uncertainties and other factors is included in 
the Company’s most recent Annual Report on Form 20-F filed with the U.S. Securities and 
Exchange Commission (the “SEC”) and in the Company’s other filings with the SEC.

Contents

003  Contents
004  2017  Milestones
005  Corporate Information
006  Financial Highlights
010  Chairman’s Statement
020  Biographical  Details of Directors,

Supervisors and  
Senior Management

030  Management’s Discussion and

Analysis

030  Business Review
040  Financial Review
050  Report of the Directors
069  Report of the Supervisory
Committee

072  Recognition and Awards

074  Environmental, Social and

Governance Report

076  Corporate Social

Responsibility Report

090  Human Resources

Development Report

100  Table of the ESG

Indicators

106 

Independent

Assurance Report

107  Appendix – ESG

Reporting Guide  Index

112  Corporate Governance

Report

Independent Auditor’s Report

140 
147  Consolidated Statement of
Financial Position

149  Consolidated Statement of

Comprehensive Income

150  Consolidated Statement of

Changes in Equity

151  Consolidated Statement of

Cash Flows

153  Notes to the Consolidated

Financial Statements

222  Financial Summary
224  Shareholder Information

Corporate Culture

003

China Telecom Corporation Limited  Annual Report 2017APR

MAY

•  Featured reform measures “Sub-division of performance 

evaluation units” won the nation’s recognition, continuously 
stimulating corporate vitality and being the paradigm of 
stated-owned enterprises’ reforms

•  Establishment of working units especially for Xiongan New 
Area at the Company’s headquarter, adhering to the theme 
of high starting point, high standard and high quality; 
creating world-class superb information infrastructure 
facilities featuring intelligent, ubiquitous, safe and high-
speed and endeavouring to contribute to “a strategy crucial 
for the next millennium” of the nation 

•  Became the pioneer in building the first NB-IoT network 

with the widest coverage and largest scale in the world and 
commenced commercial launch in 31 provinces nationwide

•  Launched enriched large data traffic products through 

innovative cooperation, which were well received by the 
market and approximately 60 million subscribers were 
developed for the year

JUN

Under the guidance and support of the Ministry of Industry and Information 
Technology, China Telecom, in cooperation with China Unicom, actively 
promoted the approval of relevant standards by international organisations, 
namely GCF and GSMA. “Multi-mode” became an international standard 
and was well received by the market, with annual sales volume nationwide 
increased by more than 20% over last year and accounting for nearly 80% of 
sales volume of handsets

JUL

Enriched the connotation of transformation and upgrades strategy, 
advocating the theme of “co-sharing, co-innovation, co-prosperity” 
and promoting the construction of “Ecosystem-Tetris”

SEP

Implemented the national policy’s 
requirement, completely ceasing to charge 
handset users domestic long-distance and 
roaming fee

DEC

•  Acquired the satellite business from our parent company, 

becoming the sole operator in China which integrated satellite 
with existing network as a whole

•  Comprehensively commenced 5G network trial runs in six 
cities including Xiongan, Shenzhen, Shanghai, Suzhou, 
Chengdu and Lanzhou, prospecting the landscape of 5G 
development and proactively accumulating capabilities

004

2017 MilestonesBoard of Directors

Supervisory Committee

Executive Directors

Yang Jie (Chairman)
Liu Aili
Ke Ruiwen
Gao Tongqing
Chen Zhongyue

Non-Executive Director

Chen Shengguang

Sui Yixun (Chairman)
Zhang Jianbin (Employee Representative)
Yang Jianqing (Employee Representative)
Ye Zhong

Legal Representative

Yang Jie

Joint Company Secretaries

Independent Non-Executive Directors

Ke Ruiwen
Wong Yuk Har

Tse Hau Yin, Aloysius
Cha May Lung, Laura
Xu Erming
Wang Hsuehming

Audit Committee

Tse Hau Yin, Aloysius (Chairman)
Xu Erming
Wang Hsuehming

Remuneration Committee

Xu Erming (Chairman)
Tse Hau Yin, Aloysius
Wang Hsuehming

Nomination Committee

Cha May Lung, Laura (Chairlady)
Tse Hau Yin, Aloysius
Xu Erming

International Auditor

Deloitte Touche Tohmatsu

Legal Advisers

Haiwen & Partners
Freshfields Bruckhaus Deringer
Sullivan & Cromwell LLP

Stock Code

HKEx: 728
NYSE: CHA

Company Website

www.chinatelecom-h.com

005

Corporate InformationChina Telecom Corporation Limited  Annual Report 201720156
(restated)

20166
(restated)

Operating revenues (RMB millions)

331,517

352,534

EBITDA1 (RMB millions)

EBITDA margin2

Net profit3 (RMB millions)

Capital expenditure (RMB millions)

Free cash flow4 (RMB millions)

Total debt/Equity5

Earnings per share (RMB)

Dividend per share (HK$)

94,113

32.1%

20,058

109,094

(21,533)

38.4%

0.2478

0.095

95,162

30.7%

18,018

96,817

(7,648)

35.7%

0.2226

0.105

2017

366,229

102,171

30.9%

18,617

88,712

7,267

32.0%

0.2300

0.115

1 

2 

3 

4 

5 

6 

EBITDA was calculated based on operating revenues minus operating expenses plus depreciation and amortisation.

EBITDA margin was calculated based on EBITDA divided by service revenues.

Net profit represented profit attributable to equity holders of the Company.

Free cash flow was calculated from EBITDA minus capital expenditure and income tax.

Equity represented equity attributable to equity holders of the Company.

Certain prior years figures were retrospectively restated due to the acquisition of satellite communications 

business and Shaanxi Zhonghe Hengtai Insurance Agent Limited. Please refer to note 1 to the audited 

consolidated financial statements in this annual report for details.

For further information,
please browse our website at
www.chinatelecom-h.com

006

Financial Highlights 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
366,229

Operating 
Revenues
(RMB millions)

352,534

331,517

EBITDA1 

(RMB millions)

102,171

95,162

94,113

Net Profit3

18,018

(RMB millions)

18,617

20,058

0.115

Dividend Per Share

(HK$)

0.095

0.105

007

China Telecom Corporation Limited  Annual Report 2017Financial HighlightsService Ecologicalisation

Achieving Initial Results

Corporate InformationCorporate InformationWe took the lead to step up in transformation 

and  upgrades  introduced  by  intelligence 
more  than  a  year  ago.  With  the  unremitting 
efforts  of  everyone  in  the  Company,  we  are 
delighted  to  see  various  businesses  thriving 
w i t h  g r o w i n g  s c a l e .  W e  l e v e r a g e  i n n o v a t i v e 
models  to  deepen  the  reform  of  systems  and 
mechanisms  persistently  to  foster  the  mutual 
growth  of  the  Company  and  our  employees. 
We  continuously  strengthen  our  own  edges, 
while  also  expand  open  cooperation  to  build 
the  co-sharing,  co-innovation  and  co-prosperity 
“Ecosystem-Tetris”  proactively.  Looking  forward, 
w e   w i l l   a c c e l e r a t e   o u r   t r a n s f o r m a t i o n   a n d 
upgrades  and  march  towards  the  goal  of  being 
the  leading  integrated  intelligent  information 
service  operator  and  thus  to  grow  the  value  of 
the Company!

Yang Jie

Chairman and  
Chief Executive Officer

Chairman’s Statement2017 was a year with landmark 
connotation in the development history 
of the Company. Facing increasingly 
complicated operation environment 
together with continuously intensified 
fierce market competition, corporate 
development faced immense pressure. 
With a unitary goal cohering as a 
whole, the Company firmly adhered to 
the established direction and stepped 
forward with keen determination to 
surmount tough difficulties. The Company 
thoroughly exploited all-rounded 
competitive capabilities persistently 
constructed and accumulated over the 
years and fully developed the superb 
corporate culture spirit of excellent 
execution, resulting in achievement 
of impressive results for the year with 
profitable scale development leaping 
forward to a new landmark. Meanwhile, 
with conscientious and organised planning 
before implementation, we pragmatically 
fostered transformation and upgrades 
as well as promoted comprehensive 
in-depth reforms, attaining important 
progressive results in phases. With 
accelerated cultivation of new growth 
engines, corporate vitality was remarkably 
and substantially reinforced. As a result, 
the stamina of development momentum 
became prominent. The results of 2017 
demonstrated the Company’s strong 
capabilities of resisting pressure and 
attaining growth and also proved the 
appropriateness of the development 
strategy of the Company, enabling us 
to further strengthen our confidence 
in persistently creating new value for 
shareholders.

Continual acceleration in scale 
development

In 2017, operating revenues amounted 
to RMB366.2 billion, representing an 
increase of 3.9% over last year. Of which 
service revenues1 amounted to RMB331.0 
billion, representing an increase of 6.9% 
over last year with revenue growth 
surpassing the industry average for 
three consecutive years. Mobile service 
revenues amounted to RMB153.8 billion, 
representing an increase of 11.7% 
over last year while wireline service 
revenues amounted to RMB177.2 billion, 
representing an increase of 3.0% over last 
year, resulting in concurrent enhancement 
in growth rates. Revenue structure was 
further optimised and the proportion 
of revenues from emerging businesses 
as a percentage of service revenues 
increased by 6.4 percentage points 
over last year. EBITDA2 was RMB102.2 
billion, representing an increase of 
7.4% over last year. EBITDA margin2 
was 30.9%, representing an increase of 
0.2 percentage point over last year. Net 
profit3 was RMB18.6 billion, representing 
an increase of 3.3% over last year while 
basic earnings per share were RMB0.23. 
Capital expenditure was RMB88.7 billion, 
representing a decrease of 8.4% over last 
year and achieving persistent stringent 
control. Free cash flow4 has remarkably 
improved and reached RMB7.3 billion.

Taking into consideration the return to 
shareholders, the Company’s profitability, 
cash flow level and capital requirements 
for its future development, the Board of 
Directors has decided to recommend at 
the forthcoming shareholders’ meeting 
that a final dividend equivalent to 
HK$0.115 per share for the year 2017 to 
be declared, representing an increase of 
9.5% over the year 2016.

1 

2 

3 

4 

Service revenues were calculated based on operating revenues minus sales of mobile terminals, sale of wireline 
equipment and other non-service revenues.
EBITDA was calculated based on operating revenues minus operating expenses plus depreciation and 
amortisation while EBITDA margin was calculated based on EBITDA divided by service revenues.
Net profit refers to the profit attributable to equity holders of the Company. Excluding after-tax effect of 
changes in depreciable lives of certain fixed assets amounted to approximately RMB3.1 billion, the net profit for 
year 2017 was approximately RMB21.7 billion, representing an increase of 20.2% over last year.
Free cash flow was calculated from EBITDA minus capital expenditure and income tax.

011

China Telecom Corporation Limited  Annual Report 2017Chairman’s StatementIn 2017, the growth of subscriber scale 
of the Company has further accelerated. 
The net increase of mobile subscribers 
was 34.96 million, being doubled 
over last year. The total number of 
mobile subscribers reached 250 million, 
accounting for 17.6% market share which 
represented an increase of 1.4 percentage 
points from the end of last year. Of which 
the net increase of 4G users was 60.17 
million, with a net increase of over 60 
million for two consecutive years and 
reaching a total of 182 million. The net 
increase of wireline broadband subscribers 
was 10.41 million, achieving a new 
record high over the past 5 years and 
reaching a total of 134 million. Of which 
the proportion of wireline subscribers of 
Hundred-Mbps or above accounted for 
nearly 50% and being doubled. e-Surfing 
HD services continued to develop rapidly 
and the net increase of e-Surfing HD 
subscribers was 24.43 million, reaching a 
total of 85.76 million. Internet of Things 
(IoT) services developed quickly while the 
connected devices increased by more than 
200% over last year.

Pragmatic promotion of 
transformation and upgrades

Year 2017 is the first complete year for 
implementation of transformation and 
upgrades strategy. The Company grasped 

and embraced the new development 
trend of intelligent era with network 
intelligentisation, service ecologicalisation 
and operation intellectualisation 
(“three initiatives”) as the direction of 
transformation and upgrades, striving 
to be “a leading integrated intelligent 
information services operator”. Over the 
past year, the Company continuously 
enriched strategic connotation 
and reinforced strategic execution, 
accomplishing effective results in phases 
and embarking on pragmatic steps 
forward in transformation and upgrades.

Network intelligentisation

Network intelligentisation is the 
foundation of transformation and 
upgrades. Being guided by CTNet2025, 
the Company promoted network 
reconstitution, introduced technologies 
such as Software-Defined Networking 
(SDN) and Network Functions 
Virtualisation (NFV) and sped up upgrades 
of network and equipment, endeavouring 
to build a new style network featuring 
neatness, efficient centralisation, 
swiftness and openness. In 2017, the 
Company constructed three superior 
networks, namely 4G network, IoT 
network and all-fibre network and based 
on these foundations, the Company also 
boosted the intelligentisation evolution of 
network with further consolidation and 
enhancement of network advantages.

Free Cash Flow 
Turned
Positive

Raise DPS by

9.5%

to

0.115

HK$

012

Chairman’s StatementAccelerated reinforcement of fundamental 
network capabilities. 280,000 new base 
stations were built, reaching a total 
of 1.17 million. We comprehensively 
established superior full coverage 
4G network characterised with high- 
and low-frequency collaboration 
and simultaneously shaped network 
capabilities of VoLTE HD voice commercial 
launch, offering industry-leading 
integrated experience to our customers. 
Leveraging the 800MHz FDD 4G network, 
the Company became the pioneer in 
building the first NB-IoT network with the 
widest coverage and largest scale in the 
world and commenced commercial launch 
in 31 provinces nationwide. Meanwhile, 
eMTC was proactively introduced while 
a new generation of IoT capabilities with 
the characteristics of entire range and full 
speed is now being shaped and formed. 
Persisting in promoting the construction of 
fibre network, we established the world’s 
largest Fibre-to-the-Home (FTTH) network 
while the fibre network coverage rate of 
households in cities and towns reached 
96%. With comprehensive possession 
of Hundred-Mbps broadband service 
capabilities, we commenced deployment 
of Gbps broadband network in major 
cities. In overall, we continued to maintain 
our leading position in the industry.

Steady promotion of network 
intelligentisation evolution. We primarily 
accomplished the construction of cloud 
infrastructure unified across the entire 
network, laying a solid foundation for 
large scale cloudification of network 
capabilities in the future. Following the 
completed development of SDN intelligent 
dedicated line and pilot launch, the 
business capabilities of “self-selective 
network” were rapidly enhanced. With 
a vision looking forward into the future 
focusing on new opportunities with 
favourable return, we closely monitored 
trends and proactively accumulated 
capabilities to prospect the landscape of 
5G development. The Company is deeply 
devoted to engaging in 5G standard 
formulation and network technology trial 
runs while taking the initiatives to explore 
and research on the feasibility study of 
collaborative development of 5G and 4G. 
5G network trial has been conducted in 6 
cities with extensive promotion of research 
and development of 5G applications.

Service ecologicalisation

Service ecologicalisation is the core 
of transformation and upgrades. In 
collaboration with its own strengths and 
resources endowment, the Company 
proactively established five business 
ecosphere, namely Intelligent Connection, 
Smart Family, New ICT Applications, IoT 
and Internet Finance. In 2017, adhering to 
the theme of “co-sharing, co-innovation, 
co-prosperity”, we coordinated with co-
operative partners to co-build “Ecosystem-
Tetris” with the aim of fostering the 
mutual integration, mutual promotion 
and scale development of the entire 
ecosphere.

013

China Telecom Corporation Limited  Annual Report 2017Chairman’s StatementIntelligent Connection ecosphere is the 
foundation of service ecologicalisation. 
The Company fully leveraged the 
advantages of “multi-mode” handsets, 
vigorously promoted large data traffic 
products and insisted on integrated 
operation strategy. As a result, the 
subscriber scale of Intelligent Connection 
ecosphere expanded rapidly and its 
revenue increased by 4.7% over last year. 
With increasing popularity of “multi-
mode” handsets, sales volume of “multi-
mode” handsets of the entire industry 
increased by more than 20%5 over last 
year, accounting for approximately 
80%5 of total sales volume of handsets 
while the sales volume of “multi-mode” 
handsets of the Company exceeded 
130 million, resulting in remarkable 
expansion in customers’ growth potential. 
With comprehensive exploitation of the 
4G network capabilities advantages, 
we launched unlimited usage package 
products to mid- to high-end users. We 
also closely co-operated with various well-
known Internet enterprises and offered 
more than 30 Internet card products to 
the youngsters group. The increase of 
subscribers of large data traffic products 
for the year was approximately 60 million. 
The aggregate handset Internet data 
traffic increased by 182% while the 
mobile handset Internet access revenue 
increased by 33%. Meanwhile, with our 
perseverance in integrated operation, we 
actively boosted in-depth integration of 
broadband with large data traffic products 
and Smart Family ecosphere products 
such as e-Surfing HD so as to attain rapid 
growth of broadband subscribers with 
concurrent remarkable enhancement of 
overall business value of the Company.

Smart Family ecosphere is a key area for 
value extension of connection capabilities. 
Based on broadband advantages as 
foundation, the Company strengthened 
ecological cooperation and enriched 
product systems to facilitate the formation 
of three smart livelihood portals, including 
e-Surfing gateway, e-Surfing HD and 
Smart Family app. With the promotion of 
various integrated product and services 
such as intelligent WiFi networking 
services, family cloud and intelligent voice 
box, we boosted the consumption upgrade 
for smart homes and home entertainment. 
Revenue from Smart Family ecosphere 
for the year increased by more than 40% 
with rapid expansion of business scale, 
which became important differentiated 
development measures for Intelligent 
Connection ecosphere. In the future, we 
will further facilitate the convergence 
of premium contents and applications 
and foster Internet-oriented operations, 
resulting in acceleration of products value 
realisation and persistent cultivation of 
new growth momentum.

New ICT Applications ecosphere and IoT 
ecosphere are valuable fields with vast 
development potential. Following the 
in-depth integration of Internet, cloud 
computing, Big Data, artificial intelligence 
with government management and 
corporate production, the integrated 
demand for New ICT Applications and 
IoT increased rapidly. The Company’s 
premium networks, extensive IDC 
resources, excellent government and 
enterprise customers service systems 
as well as enriched industry experience 
offered strong and powerful support 
for seizing market opportunities and 
confirming leading position. Driven 
by cloud as the lead, we increased 
our initiatives to integrate cloud with 

5 

The data is quoted from SINO Market Research.

014

Chairman’s Statementnetwork and broaden the development 
of informatisation applications focusing 
on key industries including government 
administration, education, medical care 
and industrial Internet. Scale expansion 
was accelerated while development 
momentum maintained persistently 
strong. Revenue from cloud and Big Data 
services increased by nearly 70% over last 
year while the revenue from IDC services 
maintained rapid growth. Based on a 
new generation of IoT with nationwide 
coverage as foundation, we successfully 
constructed Connectivity Management 
Platform and enriched terminals products, 
endeavouring to expand connection 
scale. Targeting on the long-term value 
growth of vertical applications such as 
Internet of vehicles, intelligent wearable 
devices and smart city, we devoted to 
create Application Enablement Platform 
and promoted the integration of IoT with 
cloud, striving to attain further extension 
towards high-end of value chain.

Internet Finance ecosphere becomes 
the Company’s important measures 
for differentiation. We proactively 
promoted mutual integration and mutual 
promotion of Internet Finance ecosphere 
and Intelligent Connection ecosphere. 
The Company launched BestPay red 
packet6 and integrated convenient and 
agile finance payment capabilities with 
enriched consumption mode in business 
districts, creating differentiated marketing 
initiatives. The increase of BestPay red 
packet users for the year exceeded 30 

million, driving rapid growth in mobile 
subscribers scale. Meanwhile, with 
enormous mobile subscribers resources 
serving as foundation, we promoted 
enrichment in various financial products 
to expand mobile payment scale. The 
total gross merchandise value (“GMV”) of 
“BestPay” for the year was approximately 
RMB1.6 trillion, representing an increase 
of 53% over last year. In the future, 
the Company will persistently reinforce 
ecological cooperation and further expand 
Internet Finance services.

Operation intellectualisation

Operation intellectualisation is the key 
to transformation and upgrades. Driven 
by Big Data as a force, we endeavoured 
to build market and frontline-driven 
operational systems so as to enhance 
efficiency of operational management. 
In 2017, the Company steadily promoted 
operation intellectualisation and the 
corporate core began to take shape. 
We initially established enterprise-
level Big Data platform embedded the 
features of “centralisation, openness and 
cloudification” and accomplished the core 
data convergence of network, platform 
and operation. The volume of data 
collection and processing reached 100TB 
per day. In opening up our capabilities 
of data interchange and model analysis, 
we emphasised to develop tens of Big 
Data applications such as pre-assessment 
on product gross margin and network 
precision investment.

6 

BestPay red packet is an innovative model of contract package launched by China Telecom. Each month a certain 
amount will be refunded to contract users on proportion, which can be used for airtime topping up as well as 
online and offline consumption of BestPay.

015

China Telecom Corporation Limited  Annual Report 2017Chairman’s Statementhuman resources and capital were fully 
stimulated, accelerating the formation 
of operation systems and organisation 
mechanisms in alignment with 
transformation and upgrades.

In the aspect of operation systems, 
through persistent exploration and 
optimisation, the featured reform model 
of three-dimensional inter-driven forces 
comprising sub-division of performance 
evaluation units, professional operation 
and top-down support was formed, while 
more than 50,000 autonomous operation 
entities with unified accountability 
of duties, rights and interests were 
established, achieving concurrent growth 
of employee values and corporate values 
as a whole. The frontline vitality was 
significantly stimulated while professional 
endowment and capabilities as well as 
integrated service support level were 
consistently enhanced. Employees’ 
satisfaction and corporate cohesion were 
continuously reinforced. Our reforms 
measures are the paradigm of state-owned 
enterprises’ reforms.

Riding on the corporate core capabilities, 
the Company profoundly promoted 
precision marketing, delicated service, 
lean network operations and precision 
management. Through utilisation of 
Big Data analysis, we precisely reached 
out to our targeted customers. With 
our continuous efforts in strengthening 
electronic channels and upgrading over 
10,000 Smart Family experience stores, 
we enhanced the channels’ efficiency 
and capabilities. In executing our service 
commitment to “installation within one 
day, repairs within one day, compensation 
in the event of delay”, we established a 
new benchmark in the industry. Intelligent 
service methods such as customer 
services robots were launched so as to 
enhance service efficiency and customers 
experience, enabling us to maintain 
industry leading position in terms of 
customer satisfaction in both handset 
and wireline Internet access services. 
The response speed of installation and 
maintenance was expedited to enhance 
users’ end-to-end experience. Through 
optimisation in the lease management of 
telecommunications towers, we focused 
on managing and controlling the relevant 
costs. Risks scanning model was built 
to strengthen the capabilities of risk 
prediction as well as risk management 
and control. With the implementation 
of precision network construction, we 
diverted resources titling towards highly 
profitable areas while through deepened 
centralised procurement, operating costs 
were reduced and corporate efficiency was 
enhanced.

Comprehensive in-depth 
reform and innovation

In 2017, the Company grasped the 
favourable and golden period of reforms 
to promote comprehensive in-depth 
reforms and reinforce reforms initiatives 
with our unwavering determination. 
The vitality of various factors such as 

016

Chairman’s StatementIn the aspect of organisation mechanisms, 
we carried out systematic reforms 
surrounding “three initiatives” and 
established the business innovation 
committee and technology innovation 
committee to coordinate and plan the 
corporate transformation blueprint. We 
also launched the operation of project-
based systems and formed intellectualised 
joint project team to strengthen 
collaboration and innovation across 
professions, regions and levels.

In the aspect of factors reforms, we 
vigorously selected and recruited 
professional and technological 
talents which were requisite for the 
enterprise transformation, boosting 
the implementation of middle- to long-
term incentives for core talents and 
endeavouring to establish talents system in 
alignment with transformation. We strived 
to bolster in-depth capital investment and 
operation to expedite the promotion of 
mixed-ownership reforms. With increased 
deployment in research and development, 
we commenced a number of significant 
research projects so as to accelerate the 
pace of technological innovation.

Corporate governance and 
social responsibility

We always commit to uphold a high level 
of corporate governance. Insisting on 
governing the corporate in accordance 
with laws and regulations, we attach 
great importance to risk management 
and control and continuously enhance 
corporate transparency to ensure 
corporate healthy and sustainable growth. 
Our persistent efforts in corporate 
governance have been widely recognised 
by the capital markets. In 2017, we were 
accredited with a number of awards and 
recognitions, including “Most Honored 
Company in Asia” by Institutional Investor 
for seven consecutive years, “No. 1 
Best Managed Company in Asia” by 
FinanceAsia, “The Best of Asia – Icon on 
Corporate Governance” by Corporate 
Governance Asia and “Best Initiative in 
Innovation” by The Asset.

017

China Telecom Corporation Limited  Annual Report 2017Chairman’s StatementOutlook

At present, national development 
enters into a new era as the economy 
is transitioning from a phase of rapid 
growth to a stage of high-quality 
development. Developing modernised 
economy becomes the strategic goal 
of our nation’s development. With 
the state’s vigorous promotion of the 
construction of “Cyberpower, Digital 
China and Smart Society”, in-depth 
integration of informatisation with real 
economy including new industrialisation, 
urbanisation, agricultural modernisation 
is reinforced. New growth areas are 
cultivated while new impetus are 
shaped and formed, bringing precious 
development opportunities for the 
telecommunications industry. From 
the viewpoint of the entire industry, 
there is still vast growth potential for 
subscribers scale. Demand for data traffic 
continues to maintain rapid growth while 
emerging businesses show enormous 
demand capacity, providing vast market 
development potential for us. Meanwhile, 
with intensified industry competition 
together with increased pressure on price 
competition of data traffic and broadband 
services, the fleeting development 
opportunities of subscribers scale lapse 
promptly and cross-industry competition 
becomes increasingly prominent.

As a major force of constructing 
“Cyberpower, Digital China and Smart 
Society” and a network infrastructure 
provider, we persevere in fulfillment of 
social responsibility. With full exploitation 
of the “carrying pole” function, we 
connect the upstream and downstream 
partners along the value chain and drive 
the joint development of information and 
telecommunications industry together 
with Internet applications enterprises, 
bolstering robust development of digital 
economy. In grasping the wish to enjoy 
better living of the general public, we 
promote to offer efficient, convenient and 
intimate personalised product services. 
With further implementation of the 
“Speed Upgrade and Tariff Reduction” 
policy, we vigorously reinforced 
the construction of informatisation 
fundamental infrastructure in rural 
areas so as to foster targeted poverty 
alleviation for the benefit of the society 
and the general public as a whole. 
With vigorous promotion of bandwidth 
expansion of Internet backbone network, 
network communications quality was 
effectively assured. In addition, we are 
also devoted to maintain network security 
and information security, striving to 
create a clean and healthy cyberspace. 
With accelerated replacement of obsolete 
equipment, we promote energy saving 
and emission reduction as well as foster 
green development. We received high 
recognition and appreciation from the 
society through our efforts in successfully 
accomplishing telecommunications 
assurance for the 19th CPC National 
Congress, BRICS Summit and “the Belt and 
Road” Summit, as well as disaster relief 
and rescue activities.

018

Chairman’s StatementThe present condition inspires us to 
strive for excellence and work hard while 
the development path has long term 
implication. We will promote deepened 
supply-side structural reform and 
accelerate transformation and upgrades, 
fostering quality reform, efficiency 
reform and impetus reform. Leveraging 
all-round competitive capabilities and 
insisting on integration and innovation, 
we will implement a more proactive 
marketing strategy to accelerate efficient 
scale development and persistently 
promote cost reduction and efficiency 
enhancement, while appropriately 
responding to the changes of regulations 
as well as maintaining good growth 
momentum. Meanwhile, with our devoted 
efforts to deeply promote network 
intelligentisation, service ecologicalisation 
and operation intellectualisation, a new 
generation of informatisation fundamental 
infrastructure featuring “Internet of 
everything, human-computer interaction 
as well as integration of satellite with 

existing network as a whole” is being 
created and built. With the establishment 
of integrated ecology between 
information technology and various 
sectors and industries, we will enhance 
corporate total factor productivity and 
march towards the three major goals of 
“construction of Cyberpower, building 
a first-class enterprise, co-establishment 
of better living”, endeavouring to 
continuously create new value for 
shareholders.

Finally, on behalf of the Board of 
Directors, I would like to take this 
opportunity to express our sincere 
gratitude to all our shareholders and 
customers for their support. I would also 
like to express our sincere thanks to all 
our employees for their hard work and 
contributions. Furthermore, I would like 
to extend our sincere gratitude towards 
Mr. Sun Kangmin for his excellent 
contributions during his tenure of office as 
a Director of the Company.

Yang Jie
Chairman and Chief Executive Officer
Beijing, China

28 March 2018

019

China Telecom Corporation Limited  Annual Report 2017Chairman’s StatementMr. Yang Jie

Age 55, is the Chairman of the Board of Directors 
and Chief Executive Officer of the Company, joined 
the Board of Directors of the Company in October 
2004. Mr. Yang is a professor-level senior engineer. 
He graduated from the Beijing University of Posts 
and Telecommunications with a major in radio 
engineering in 1984 and obtained a doctorate 
degree in business administration (DBA) from 
the ESC Rennes School of Business in 2008. Mr. 
Yang served as Deputy Director General of Shanxi 
Posts and Telecommunications Administration, 
General Manager of Shanxi Telecommunications 
Corporation, Vice President of China Telecom 
Beijing Research Institute, General Manager of 
Business Department of the Northern Telecom of 
China Telecommunications Corporation, Executive 
Vice President, President and Chief Operating 
Officer of the Company, and Vice President 
and President of China Telecommunications 
Corporation. He is also the Chairman of China 
Telecommunications Corporation. Mr. Yang has 
extensive experience in management and the 
telecommunications industry.

Mr. Liu Aili

Age 54, is an Executive Director, President and 
Chief Operating Officer of the Company, joined the 
Board of Directors of the Company in November 
2017. Mr. Liu is a professor-level senior engineer. 
He received a master of management degree from 
BI Norwegian School of Management, a doctorate 
degree in business administration from the Hong 
Kong Polytechnic University and is a visiting 
scholar at Harvard University and Yale University. 
Mr. Liu served as Director General of Shandong 
Mobile Telecommunications Administration, 
Director General of Network Department of China 
Mobile Communications Corporation, Chairman 
and President of China Mobile Group Shandong 
Company Limited, Chairman and President of  
China Mobile Group Zhejiang Company Limited, 
Chairman of CMPak Limited in Pakistan,  
Non-Executive Director of China Communications 
Services Corporation Limited, Executive Director 
and Vice President of China Mobile Limited, 
Vice President of China Mobile Communications 
Corporation and the Chairman of China Tower 
Corporation Limited. He is also a Director 
and President of China Telecommunications 
Corporation. Mr. Liu has extensive experience in 
management and the telecommunications industry.

020

Biographical Details of Directors,Supervisors and Senior ManagementMr. Ke Ruiwen

Age 54, is an Executive Director, Executive 
Vice President and Joint Company Secretary of 
the Company, joined the Board of Directors of 
the Company in May 2012. Mr. Ke obtained a 
doctorate degree in business administration (DBA) 
from the ESC Rennes School of Business. Mr. 
Ke served as Deputy Director General of Jiangxi 
Posts and Telecommunications Administration, 
Deputy General Manager of Jiangxi Telecom, 
Managing Director of the Marketing Department 
of the Company and China Telecommunications 
Corporation, General Manager of Jiangxi 
Telecom, Managing Director of the Human 
Resources Department of the Company and China 
Telecommunications Corporation. He is also a Vice 
President of China Telecommunications Corporation 
and the Chairman of Supervisory Committee of 
China Tower Corporation Limited. Mr. Ke has 
extensive experience in management and the 
telecommunications industry.

Mr. Gao Tongqing

Age 54, is an Executive Director and Executive 
Vice President of the Company, joined the Board 
of Directors of the Company in May 2017. Mr. 
Gao graduated from the Changchun Institute of 
Posts and Telecommunications with a major in 
telecommunications engineering and received a 
doctorate degree in business administration from 
the Hong Kong Polytechnic University. Mr. Gao 
served as Deputy Director General of Xinjiang Uygur 
Autonomous Region Posts and Telecommunications 
Administration, Deputy General Manager and 
General Manager of Xinjiang Uygur Autonomous 
Region Telecom Company and General Manager 
of China Telecom Jiangsu branch. He is also a 
Vice President of China Telecommunications 
Corporation. Mr. Gao has extensive experience in 
management and the telecommunications industry.

021

Biographical Details of Directors, Supervisors and Senior ManagementChina Telecom Corporation Limited  Annual Report 2017Mr. Chen Zhongyue

Age 46, is an Executive Director and Executive 
Vice President of the Company, joined the Board 
of Directors of the Company in May 2017. Mr. 
Chen received a bachelor degree from Shanghai 
International Studies University, a master degree 
in economy from Zhejiang University and an 
executive master degree of business administration 
(EMBA) from Xiamen University. Mr. Chen served 
as Deputy General Manager of China Telecom 
Zhejiang branch, Managing Director of the Public 
Customers Department of the Company and China 
Telecommunications Corporation and General 
Manager of China Telecom Shanxi branch. He is 
also a Vice President of China Telecommunications 
Corporation. Mr. Chen has extensive experience in 
management and the telecommunications industry.

Mr. Chen Shengguang

Age 54, is a Non-Executive Director of the 
Company, joined the Board of Directors of the 
Company in May 2017. Mr. Chen graduated 
from Zhongnan University of Economics with a 
major in finance and accounting, and obtained 
a postgraduate degree in economics from 
Guangdong Academy of Social Sciences and a 
master degree in business administration (MBA) 
from Lingnan College of Sun Yat-sen University. 
Mr. Chen is currently the Director and General 
Manager of Guangdong Rising Assets Management 
Co., Ltd. (one of the domestic shareholders of 
the Company). Mr. Chen served as the Manager 
of Finance Department and Deputy General 
Manager of Guangdong Foreign Trade Import & 
Export Corporation, Head of Finance Department, 
Assistant to General Manager and Chief Accountant 
of Guangdong Guangxin Foreign Trade Group Co., 
Limited, Director of FSPG Hi-Tech Co., Ltd., Non-
Executive Director of Xingfa Aluminium Holdings 
Limited, Director of Guangdong Silk-Tex Group 
Co., Ltd., Chief Accountant and Deputy General 
Manager of Guangdong Guangxin Holdings Group 
Ltd.. Mr. Chen has extensive experience in finance 
and corporate management.

022

Biographical Details of Directors, Supervisors and Senior ManagementMr. Tse Hau Yin, Aloysius

Age 70, is an Independent Non-Executive Director 
of the Company, joined the Board of Directors 
of the Company in September 2005. Mr. Tse is 
currently an Independent Non-Executive Director 
of CNOOC Limited, Sinofert Holdings Limited, 
SJM Holdings Limited and China Huarong Asset 
Management Co., Ltd., all of which are listed on 
the Main Board of The Stock Exchange of Hong 
Kong Limited (“HKSE Main Board”). Mr. Tse is 
also an Independent Non-Executive Director of 
OCBC Wing Hang Bank Limited (formerly known 
as “Wing Hang Bank Limited”, which was listed on 
the HKSE Main Board until October 2014). He was 
an Independent Non-Executive Director of China 
Construction Bank Corporation, which is listed on 
the HKSE Main Board, from 2004 to 2010. Mr. Tse 
was also an Independent Non-Executive Director 
of Daohe Global Group Limited (formerly known 
as “Linmark Group Limited”), which is listed on 
the HKSE Main Board, from 2005 to 2016. Mr. Tse 
was appointed as an Independent Non-Executive 
Director of CCB International (Holdings) Limited, 
a wholly owned subsidiary of China Construction 
Bank Corporation in March 2013. He is also a 
member of the International Advisory Council of the 
People’s Municipal Government of Wuhan. Mr. Tse 
is a fellow of the Institute of Chartered Accountants 
in England and Wales, and the Hong Kong Institute 
of Certified Public Accountants (“HKICPA”). Mr. 
Tse is a past President and a former member of the 
Audit Committee of the HKICPA. He joined KPMG 
in 1976, became a partner in 1984 and retired in 
March 2003. Mr. Tse was a Non-Executive Chairman 
of KPMG’s operations in China and a member of the 
KPMG China advisory board from 1997 to 2000. Mr. 
Tse is a graduate of the University of Hong Kong.

023

Biographical Details of Directors, Supervisors and Senior ManagementChina Telecom Corporation Limited  Annual Report 2017Madam Cha May Lung, Laura

Age 68, is an Independent Non-Executive Director 
of the Company, joined the Board of Directors 
of the Company in September 2008. Mrs. Cha 
is currently a Member of the Executive Council 
of the Government of the Hong Kong Special 
Administrative Region and Chairman of the 
Financial Services Development Council of Hong 
Kong. She is the Non-Executive Deputy Chairman of 
The Hongkong and Shanghai Banking Corporation 
Limited, the Asia Pacific subsidiary of HSBC 
Holdings plc, of which she is also an Independent 
Non-Executive Director. She is a Non-Executive 
Director of Unilever PLC and Unilever N.V., Vice 
Chairman of the International Advisory Council 
of the China Securities Regulatory Commission 
(“CSRC”), and a Member of the International 
Advisory Council of the China Banking Regulatory 
Commission. Mrs. Cha served as Vice Chairman 
of CSRC from January 2001 to September 2004 
and Assistant Director, Senior Director, Executive 
Director of Corporate Finance and Deputy Chairman 
of the Securities and Futures Commission of Hong 
Kong from 1991 to 2001. She received a Juris 
Doctor degree from Santa Clara University of USA in 
1982.

Professor Xu Erming

Age 68, is an Independent Non-Executive Director 
of the Company, joined the Board of Directors of 
the Company in September 2005. Professor Xu is a 
professor and Dean of Business School of Shantou 
University and Vice Chairman of the Chinese 
Enterprise Management Research Association. He is 
entitled to the State Council’s special government 
allowances and is the Independent Non-Executive 
Director of Comtec Solar Systems Group Limited. 
Professor Xu served as a professor, Ph.D supervisor 
of the Graduate School and Dean of Business 
School at the Renmin University of China, and the 
Independent Supervisor of Harbin Electric Company 
Limited. Over the years, Professor Xu has conducted 
research in areas related to strategic management, 
innovation and entrepreneurship management, and 
has been responsible for research on many subjects 
put forward by the National Natural Science 
Foundation, the National Social Science Foundation, 
and other authorities at provincial and ministry 
level. He has received many awards such as the 
Ministry of Education’s Class One Excellent Higher 
Education Textbook Award, the State-Level Class 
Two Teaching Award and the National Excellent 
Course Award. Professor Xu has been awarded the 
Fulbright Scholar of U.S.A. twice and the visiting 
scholar of McGill University, Canada. Professor Xu 
was previously a lecturer at the New York State 
University at Buffalo, U.S.A., the University of 
Scranton, U.S.A., the University of Technology, 
Sydney, the Kyushu University, Japan, Panyapiwat 
Institute of Management, Thailand and the Hong 
Kong Polytechnic University.

024

Biographical Details of Directors, Supervisors and Senior ManagementMadam Wang Hsuehming

Age 68, is an Independent Non-Executive Director 
of the Company, joined the Board of Directors of 
the Company in May 2014. Madam Wang received 
a bachelor of arts degree from the University of 
Massachusetts and attended Columbia University. 
She was a Senior Advisor and former Chairman of 
BlackRock China. She was also the former Chairman 
of China at Goldman Sachs Asset Management. She 
joined Goldman Sachs in 1994, became a Partner in 
2000 and an Advisory Director from 2010 to 2011. 
With nearly 30 years of experience in financial 
services, she participated in pioneering efforts in 
China’s economic reform and development. She 
was instrumental in advising Ministry of Posts and 
Telecommunications and Ministry of Information 
Industry (now known as Ministry of Industry and 
Information Technology) in the privatisations and 
listings of its mobile and fixed line businesses. She 
also participated in advising appropriate operators 
in strategic investments by international telecom 
companies. The early cross-border financings of 
aircraft and other capital equipment in China’s 
aviation sector, as well as the separate listings 
of national airlines, and important provincial and 
municipal credit restructurings also formed part of 
Madam Wang’s understanding of China’s economic 
growth in the past three decades.

025

Biographical Details of Directors, Supervisors and Senior ManagementChina Telecom Corporation Limited  Annual Report 2017Mr. Sui Yixun

Age 54, is the Chairman of the Supervisory Committee of the Company, joined the Supervisory Committee of 
the Company in May 2015. Mr. Sui is currently the Managing Director of audit department of the Company 
and a Supervisor of Tianyi Telecom Terminals Company Limited. Mr. Sui received a bachelor degree from Beijing 
Institute of Posts and Telecommunications and a master degree in business administration from Tsinghua 
University. Mr. Sui served as Deputy General Manager of China Telecom Shandong branch, Deputy General 
Manager of the Northern Telecom of China Telecommunications Corporation and General Manager of China 
Telecom Inner Mongolia Autonomous Region branch. Mr. Sui is a senior economist and has extensive experience 
in operational and financial management in the telecommunications industry.

Mr. Zhang Jianbin

Age 52, is an Employee Representative Supervisor of the Company, joined the Supervisory Committee of the 
Company in October 2012. Mr. Zhang is currently the Deputy Managing Director of the Corporate Strategy 
Department (Legal Department) and the Deputy General Counsel of China Telecommunications Corporation. 
Mr. Zhang graduated from the Law School of Peking University in 1989 and received LLM degree. He also had 
EMBA degree from the Guanghua School of Management at Peking University in 2006. He previously worked 
at the Department of Policy and Regulation of the Ministry of Posts and Telecommunications (“MPT”) and the 
Directorate General of Telecommunications (“DGT”) of the MPT. He served as Deputy Director of the General 
Office and Deputy Director of the Legal Affairs Division of the DGT of the MPT, Director of the Corporate 
Strategy Department (Legal Department) of the Company. Mr. Zhang is a senior economist with extensive 
experience in telecommunications legislation and regulation, corporate governance, corporate legal affairs and 
risk management.

Mr. Yang Jianqing

Age 58, is an Employee Representative Supervisor of the Company, joined the Supervisory Committee of the 
Company in May 2017. Mr. Yang is currently the General Manager of Corporate Culture Department of the 
Company. Mr. Yang graduated from the Beijing Institute of Posts and Telecommunications with a bachelor 
degree in 1982 and obtained a master degree in business administration from the University of Hong Kong. 
Mr. Yang served as Director General of Xining Telecommunications Bureau in Qinghai province, Deputy General 
Manager and General Manager of China Telecom Qinghai branch, General Manager of China Telecom Gansu 
branch, financial controller of the Company. Mr. Yang is a senior engineer and has extensive experience in 
operational and financial management in the telecommunications industry.

026

Biographical Details of Directors, Supervisors and Senior ManagementMr. Ye Zhong

Age 58, is a Supervisor of the Company, joined the Supervisory Committee of the Company in May 2015. Mr. Ye 
is a senior accountant. He holds a bachelor degree. Mr. Ye is the Deputy General Manager of Zhejiang Financial 
Development Company (one of the domestic shareholders of the Company), Chairman and General Manager 
of Zhejiang Provincial Innovation and Development Investment Co. Ltd., Chairman of Zhejiang Venture Capital 
Fund of Funds Management Co. Ltd., Chairman of Zhejiang Financial Market Investment Co. Ltd., Chairman and 
General Manager of Zhejiang Agricultural Investment and Development Fund Co. Ltd., Chairman and General 
Manager of Zhejiang Infrastructure Investment (including PPP) Fund Co. Ltd., Director of Zhejiang Provincial 
Financial Holdings Co., Ltd. and Director of Zhejiang Provincial Industry Fund Co., Ltd.. Mr. Ye served as Deputy 
Director of the Social Security Division of the Department of Finance of Zhejiang Province, Deputy Director of 
the Discipline Inspection Division and Director of Supervisory Office of the Department of Finance of Zhejiang 
Province delegated by the Discipline Inspection Commission and Department of Supervision of Zhejiang Province. 
Mr. Ye has extensive experience in government’s work and state-owned enterprise management.

027

Biographical Details of Directors, Supervisors and Senior ManagementChina Telecom Corporation Limited  Annual Report 2017Vertical – Horizontal Synergies

Create Infinite Possibilities

Corporate InformationCorporate InformationThe following table sets out the key operating data for 2015, 2016 and 2017:

Mobile subscribers

of which: 4G users

Mobile voice usage

Handset data traffic

4G users DOU

Wireline broadband 

subscribers

of which: Fibre-to-the-Home 

(FTTH) subscribers

e-Surfing HD subscribers

Internet of Things  

connected devices

“BestPay” average monthly 

active users

Access lines in service

Wireline local voice usage

Unit

2015

2016

2017

2017 
change 
over 2016

Million

Million

Billion 
minutes

kTB

MB/
month/user

197.90

58.46

215.00

121.87

249.96

182.04

16.3%

49.4%

667.5

554.7

720.6

769.2

6.7%

1,277.0

3,597.0

181.7%

751

1,029

2,012

95.5%

Million

113.06

123.12

133.53

8.5%

Million

Million

70.99

40.38

105.99

126.17

61.33

85.76

19.0%

39.8%

Million

0.98

14.19

44.30

212.2%

Million

Million

Billion 
pulses

3.51

16.21

33.00

103.6%

134.32

126.86

121.80

-4.0%

110.9

93.4

75.1

-19.6%

World 
Internet 
Conference

World Internet Conference

030

Management’s Discussion and AnalysisBusiness Review 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In 2017, with accelerated promotion 
of network intelligentisation, service 
ecologicalisation and operation 
intellectualisation, the Company 
focused on the scale development of 
the five ecospheres, and achieved sound 
revenue growth momentum, continuous 
optimisation of business structure, 
sustained subscriber scale expansion and 
remarkably strengthened comprehensive 
capabilities.

Key Operating Performance in 
2017

1.  Healthy growth in operating 
revenues with continuous 
optimisation in business 
structure

In 2017, the Company’s operating 
revenues increased by 3.9% year-
on-year to RMB366.2 billion. Service 
revenues increased by 6.9% year-on-
year to RMB331.0 billion. Revenue 
structure was further optimised, with 
emerging businesses accounting 
for 46% of service revenues, up 
6.4 percentage points year-on-year. 
Of which, handset Internet access 
revenue and New ICT Application 
revenue increased by 33% and 20% 
respectively year-on-year, forming 
major drivers of revenue growth.

Service Revenues

6.9 %

Surpassing Industry 
Average for Three 
Consecutive Years

Implementation of Speed Upgrade and Tariff Reduction cum promotion of “6-mode” handset ceremony

031

China Telecom Corporation Limited  Annual Report 2017Business ReviewManagement’s Discussion and Analysis2. 

Strong growth momentum 
for mobile services with scale 
hitting six-year high

Mobile subscribers reached 250 
million in 2017, with a net addition 
of 34.96 million. Its market share 
reached 17.6%, representing an 
increase of 1.4 percentage points 
over the end of last year. Of which, 
4G users reached 182 million, with a 
net addition of 60.17 million.

With 4G development entering 
into the phase of scale expansion 
and value realisation in 2017, 
the Company kept abreast of the 
market trend and grasped the 
opportunities arising from handset 
upgrade, demand for multiple 
SIM cards and explosive growth 
of data traffic ignited by Internet 
applications, to actively create 
new development models and 
leverage flexible combination of 

Handset  
Data Traffic

182 %

initiatives including multi-business 
convergence, “multi-mode” handsets 
and BestPay red packet, etc., striving 
to accelerate scale expansion. 
Thereby, net addition of mobile 
subscribers doubled year-on-year. 
Actively leveraging on data price 
elasticity, the Company launched 
large data traffic packages and 
Internet card products to raise both 
volume consumption and value of 
data, achieving growth of both data 
traffic and revenue. As a result, 
handset data traffic and handset 
Internet access revenue recorded 

2016

2017

2016

2017

249.96
16.3%

182.04

49.4%

123.12

105.99

133.53
8.5%

126.17

19.0%

215.00

121.87

Mobile

4G

Broadband

FTTH

Mobile Subscribers
(Million)

Wireline Broadband Subscribers
(Million)

032

Business ReviewManagement’s Discussion and Analysis4Gyear-on-year increases of 182% and 
33%, respectively. The Company 
accelerated the popularisation of, 
and acquired international standard 
certification for “multi-mode” 
handsets, and integrated the industry 
value chain, so as to strengthen 
handset business operation. In 2017, 
“multi-mode” handsets sales volume 
of the whole industry increased by 
over 20%1 year-on-year, accounting 
for 80%1 of total handset sales 
volume. Of which, China Telecom’s 
“multi-mode” handset sales were 
over 130 million, representing a 
year-on-year increase of nearly 70%, 
opening up more room for mobile 
business development.

e-Surfing HD  
Subscribers Accounting 
for

64 %

of Broadband 
Subscribers

3. 

Prominent brand differentiation 
edge of broadband service with 
strengthened resilience and 
growth momentum

Net addition of wireline broadband 
subscribers was 10.41 million in 
2017, reaching a total of 134 
million, of which share of subscribers 
enjoying access bandwidth of 100 
Mbps or above was nearly 50%. Net 
addition of e-Surfing HD subscribers 
was 24.43 million, reaching a total of 
85.76 million.

In 2017, in face of intensified 
competition and changing market 
landscape, the broadband business 
of the Company continued to 
grow rapidly, with net addition of 
subscribers hitting five-year high, 

1 

The data is quoted from SINO Market Research.

demonstrating high resilience and 
growth momentum. With Smart 
Family as springboard, the Company 
sped up developing the Smart Family 
ecosphere by launching convergence 
packages with various services 
including fibre broadband, e-Surfing 
HD, Intelligent WiFi Networking 
Services, Family Cloud, etc. so as to 
address the growing market demand 
for applications such as smart 
household, video entertainment, and 
household networking. Adhering to 
leading development concepts while 
further implementing the strategy 
of “Broadband China, Fibre Cities”, 
the Company became the pioneer in 
achieving full fibre network coverage 
and leadership with Gbps capability, 
while also ensured high quality end-
to-end Internet access experience 
with optimised network structure. 
The Company expedited response 
to installation and maintenance 
requests and promoted service 
standards of “installation within 
one day, repairs within one day, 
compensation in the event of delay”, 
while also introduced the industry’s 
first HD-TV service standard to 
enhance subscribers’ experience, 
which all contributed to the industry-
leading customer satisfaction ratings 
of wireline Internet access service.

Share of 100Mbps+ 
Bandwidth 
Subscribers Nearly

50 %

033

China Telecom Corporation Limited  Annual Report 2017Business ReviewManagement’s Discussion and Analysis4. 

Ecologicalised operation  
achieved significant results 
with emerging business 
demonstrating strong 
momentum

Revenue of New ICT Application 
ecosphere in 2017 grew by 20% 
year-on-year. Of which, revenues 
from IDC, cloud and Big Data 
increased by 20%, 62% and 88% 
respectively. Revenue from IoT 
ecosphere increased by nearly 200%.

In 2017, the Company accelerated 
the exploration of emerging 
business and launched cloud 
platform featuring ICT capability 
exposure for enterprise customers 
by consolidating cloud, Big Data 
and other smart platforms, and 
collaborating with partners in 
respect of contents, solutions 
and applications, in response to 
booming development of cloud, 
Big Data and IoT markets, as well 
as scale expansion of government 
administration cloud and smart city 
markets. The Company focused 
on four key targeted markets 
namely government administration, 
education, healthcare and industrial 
Internet, and extended efforts in 
strengthening open cooperation and 
fostering informatised applications, 

so as to facilitate industry 
transformation and upgrades. 
The Company comprehensively 
upgraded its IoT open platform 
by fully leveraging on first-mover 
advantage of NB-IoT network, and 
innate edges of deep coverage 
of 800MHz frequency band, as 
well as high online rate of IoT 
connected devices. The Company 
also pioneered to announce a white 
paper for NB-IoT modules, and 
expedited the maturing process of 
upper stream of the industry value 
chain by means such as module 
subsidies and project engagement. 
34 models of NB-IoT communication 
modules of 30 brands are now mass 
production-ready. The Company 
actively explored into vertical sectors 
including smart city, white goods, 

Big Data Revenue

88%

IoT Revenue

200%

Nearly

New generation NB-IoT officially commercialised in Qingdao

034

Business ReviewManagement’s Discussion and Analysisand Internet of livestock, and took 
the lead to launch smart applications 
and products with industry-leading 
partners to establish new benchmark 
of new generation IoT. The 
Company also propelled innovative 
development model of consumer 
financing by rolling out BestPay 
red packet and Orange Instalment 
Payment Service, which also mutually 
supported and coordinatedly 
developed with fundamental 
business. Through creating more 
spending scenarios in offline channel 
and increasing users’ spending 
frequency, scale of “BestPay” active 
users, active participating merchants 
as well as the gross merchandise 
value grew rapidly.

5. 

Strengthening channel 
operation; channel sales and 
service capabilities steadily 
enhanced

The Company continued to push 
forward professional channel 
operation by effectively expanding 
scale of channels and reinforcing 
channel coordination, thereby 
remarkably enhancing channel 
sales and service capabilities. 
For physical channels, focus was 
placed on three aspects, namely 
business districts, communities and 
rural areas, outlet coverage in key 
areas was strengthened, channel 
structure was optimised, systematic 
assessment for community markets 
and channel performance scoring 
systems were established, outlet 
efficiency was improved, which 
altogether strengthened support 
for operation and development 
fundamentals. During 2017, the 
number of contributing points-of-
sale in physical channels increased 

Cloud Revenue

62%

by 20,000 year-on-year and 
the sales-per-self-owned outlet 
increased by 26% year-on-year. 
On the online channel frontier, 
the Company coordinated O2O 
operation through innovative sales 
models such as cooperation with 
Internet companies for Internet card 
products and precision marketing. 
As a result, online sales capability 
was further strengthened and 
online sales accounted for 13% 
of total sales volume. On the 
government and enterprise channel 
frontier, the Company reinforced 
the direct sales system and built 
a team integrating sales, support 
and servicing functions, so as to 
enhance sales capability in emerging 
business. The Company also explored 
new service channels and injected 
intelligence into services, and 
launched intelligentised services like 
customer servicing on live video chat 
and Wechat platforms as well as 
intelligent customer service robots, 
so as to achieve comprehensive 
improvement of customer service 
efficiency.

“BestPay” GMV

1.56

RMB

Trillion

IDC Revenue

20%

035

China Telecom Corporation Limited  Annual Report 2017Business ReviewManagement’s Discussion and Analysis6.  Basic completion of construction 
of superior networks further 
establishing network leadership 
advantages

The Company has accelerated the 
construction of 4G, all-fibre and IoT 
superior networks and quickened the 
pace of network intelligentisation, 
completing the first nationwide 
and the world’s largest LTE-FDD 
4G network with 1.17 million base 
stations in total, covering 98% 
population of China. The Company 
has established the largest FTTH 
network in the world achieving 
full coverage of fibre network in 
residential areas of cities, towns 
and townships. Gbps fibre network 
was also deployed on an on-demand 
basis in over 150 key cities, 
effectively securing leading edge of 
fibre network. Leveraging the low-
frequency 800MHz LTE network, 
the Company became the pioneer 
in building the world’s first full 
coverage NB-IoT network at low cost, 
which became the key carrier for 
Internet of everything such as smart 
family, smart city and intelligent 
manufacturing. Cloud infrastructure 
and Big Data platform under unified 
operation were basically established, 
offering strong support to the 
business scale development of 
ecospheres.

The First Nationwide 
and the World’s 
Biggest
LTE-FDD 4G Network

The World’s First
Full Coverage  
NB-IoT Network

The World’s Largest
FTTH Network

036

Business ReviewManagement’s Discussion and AnalysisOutlook for 2018

2018 is a crucial year for the Company to 
further establish competitive edges and 
promote transformation and upgrades. 
Guided by various strategic principles, 
the Company will further bolster network 
intelligentisation, service ecologicalisation 
and operation intellectualisation, further 
develop the five ecospheres and forge 
differentiated edges, in a bid to achieve 
new breakthrough in both business scale 
and revenue. In respect of Intelligent 
Connections ecosphere, the Company will 
apply full-service convergence strategy, 
integrating differentiated edges in 
large data traffic plans, “multi-mode” 
handsets, BestPay red packet, premium 
broadband, 4K HD TV and Smart Family 
applications, so as to further expedite 
the scale expansion of 4G and fibre 
broadband businesses, and re-accelerate 
the development of fundamental business. 
The Company will strengthen data traffic 
operation and business development on 
existing subscribers, optimise the data 
operation model that integrates data 
traffic and content, so as to enhance 
subscriber value. In respect of Smart 
Family ecosphere, the Company will speed 

Triple-play 
Penetration

52 %

e-Surfing
HD

Mobile/ 
4G

Wireline 
Broadband/ 
100Mbps 
Fibre

up scale expansion and value monetisation 
of e-Surfing HD service, spur rapid volume 
growth, upgrade and content enrichment 
of key applications such as Family Cloud, 
Intelligent WiFi Networking Services, 
Smart Speaker, Webcam Surveillance 
and Unified Account, so as to expedite 
ecologicalisation. In respect of Internet 
Finance ecosphere, the Company will 
leverage its fundamental business edge to 
expand the scales of gross merchandise 
value, active users and actively 
participating merchants of “BestPay” with 
diversification of payment scenarios and 
enhancement in payment functions, with 
an aim of perfecting customer experience. 

037

China Telecom Corporation Limited  Annual Report 2017Business ReviewManagement’s Discussion and AnalysisIn respect of IoT ecosphere, the Company 
will target at three markets, namely smart 
city, vertical industries and personal 
consumption, leveraging advantages of 
4G dedicated network and low-frequency 
NB-IoT network to produce enablement 
platform edge, seize the IoT application 
market and achieve scale breakthrough. In 
respect of New ICT Application ecosphere, 
the Company will make cloud the leading 
element of key businesses, build the 
advantage from converging “Two Ts”2, 
transform “simple connectivity” to 
cloud-network integration and IoT-cloud 
integration, and use cloud to drive the 
development of mobile, dedicated line 
and satellite businesses, thereby achieving 
convergence development, competition 
by differentiation and ecologicalised 
synergies.

In 2018, the Company will accelerate 
operation intellectualisation, endeavour 
to establish supporting and enablement 
edges in terms of IT, Big Data, channel 
and customer service. The Company will 
forge an open digital capability operating 
platform for internal use and clients, 
integrating IT, data, platform and other 
standard capabilities across the entire 
network, and extend the application of 
such platform in marketing, customer 
service, product development and 
network operation in typical application 
scenarios, so as to foster enhancement 
in quality and efficiency and customer 
experience improvement. The Company 
will endeavour to build a new demand-
oriented, Big Data application-driven and 
online-offline-intergrated comprehensive 
channel system, so as to enhance the sales 
and service capabilities of channels. The 

2 

Two Ts: DICT and IoT

038

Business ReviewManagement’s Discussion and AnalysisCompany will also establish a nationwide-
unified artificial intelligence platform 
with the “Proactive Service and Intelligent 
Alert” function to continuously increase 
service efficiency. A quality control 
mechanism for products, operation and 
services will be set up to further optimise 
the Company’s quality management 
system and to secure quality edges of all 
products and services.

Guided by CTNet2025, the Company 
will also deepen the promotion of 
network intelligentisation, to build three 
superior fundamental networks, namely 
4G network, all-fibre network and IoT 
network, so as to establish comprehensive 
network edge. The 4G network will aim 
to secure leading position in four aspects, 
i.e. appropriate leading position in wide 
area coverage, relative leading position 
in continuous coverage, absolute leading 
position in shallow coverage and focused 
leading position in deep coverage, to 

ensure subscribers have brand new 
experience with and perception of the 
4G network, and to support the scale 
commercialisation of VoLTE HD voice 
business. Meanwhile, end-to-end fine-
tuning of broadband network will be 
reinforced, so as to strengthen the 
Company’s advantage in fibre network 
coverage, and secure absolute edges 
in family broadband, government and 
enterprise access. In addition, the 
Company will continue to optimise NB-IoT 
network and accelerate the introduction 
of eMTC, aiming to build a premium 
IoT network. The Company will carry 
out coordinated planning for cloud/IDC 
infrastructure and CDN deployment, 
and promote SDN/NFV deployment as 
planned. The Company will proactively 
yet steadily promote the implementation 
of transformation and upgrades strategy, 
provide strong support to business scale 
development, continue to enhance 
the quality and efficiency of corporate 
development, and foster mutual growth 
in corporate value, customer value and 
employee value.

PT/EXPO COMM CHINA

039

China Telecom Corporation Limited  Annual Report 2017Business ReviewManagement’s Discussion and AnalysisSummary

Operating Revenues

In 2017, the Company deepened its 
reform and innovation and accelerated 
the scale development leading by 
its transformation and upgrades 
strategy. Development capabilities 
were continuously accumulated while 
efficiency and effectiveness were 
successfully enhanced. As a result, the 
overall operating results achieved steady 
growth. Operating revenues in 2017 
were RMB366,229 million, an increase of 
3.9% from year 20161; service revenues2 
were RMB331,044 million, an increase of 
6.9% from year 2016; operating expenses 
were RMB339,009 million, an increase of 
4.2% from year 2016; profit attributable 
to equity holders of the Company was 
RMB18,617 million, an increase of 3.3% 
from year 2016; basic earnings per share 
were RMB0.23; EBITDA3 was RMB102,171 
million, an increase of 7.4% from year 
2016 and the EBITDA margin4 was 30.9%, 
an increase of 0.2 percentage point from 
last year.

In 2017, the Company insisted on 
integration and innovation, and effectively 
responded to market competition. The 
subscribers scale grew rapidly and the 
revenue structure was continuously 
optimised with steady growth in operating 
revenues. Operating revenues in 2017 
were RMB366,229 million, an increase 
of 3.9% from year 2016. Of which, 
total mobile revenues were RMB180,535 
million, an increase of 4.8% from year 
2016; total wireline revenues were 
RMB185,694 million, an increase of 3.0% 
from year 2016.

EBITDA
7.4 %

1 

2 

3 

In 2017, the Group acquired the satellite communications business and Shaanxi Zhonghe Hengtai Insurance 
Agent Limited (
under common control, the comparative figures of prior years have been restated accordingly. Please refer to 
note 1 of the audited consolidated financial statements for details.

). As the transaction was recognised as a combination of entities 

陝西中和恒泰保險代理有限公司

Service revenues were calculated based on operating revenues minus sales of mobile terminals (2017: 
RMB26,759 million; 2016: RMB34,612 million), sales of wireline equipment (2017: RMB6,446 million; 2016: 
RMB5,902 million) and other non-service revenues (2017: RMB1,980 million; 2016: RMB2,208 million).

EBITDA was calculated based on operating revenues minus operating expenses plus depreciation and 
amortisation. As the telecommunications business is a capital intensive industry, capital expenditure, the 
level of gearing and finance costs may have a significant impact on the net profit of companies with similar 
operating results. Therefore, we believe EBITDA may be helpful in analysing the operating results of a 
telecommunications service provider such as the Company. Although EBITDA has been widely applied in the 
global telecommunications industry as a benchmark to reflect operating performance, debt raising ability and 
liquidity, it is not regarded as a measure of operating performance and liquidity under generally accepted 
accounting principles. It also does not represent net cash from operating activities. In addition, our EBITDA may 
not be comparable to similar indicators provided by other companies.

4 

EBITDA margin was calculated based on EBITDA divided by service revenues.

040

Management’s Discussion and AnalysisFinancial ReviewThe following table sets forth a breakdown of the operating revenues for 2016 and 2017, 
together with their respective rates of change:

(RMB millions, except percentage data)

Voice
Internet
Information and application services
Telecommunications network resource services 

and lease of network equipment

Others

For the year ended 31 December

2017

2016
(restated)

61,678
172,554
73,044

70,185
150,449
66,881

19,125
39,828

17,781
47,238

Rates of 
change

-12.1%
14.7%
9.2%

7.6%
-15.7%

Total operating revenues

366,229

352,534

3.9%

Voice

In 2017, being continuously affected 
by the substitution effect of mobile 
Internet services such as OTT, revenue 
from voice services was RMB61,678 
million, a decrease of 12.1% from year 
2016, accounting for 16.8% of operating 
revenues. Of which, revenue from wireline 
voice services was RMB22,263 million, 
a decrease of 14.3% from year 2016; 
revenue from mobile voice services was 
RMB39,415 million, a decrease of 10.8% 
from year 2016. The risks associated with 
revenue from voice services were further 
mitigated while the revenue structure was 
continuously optimised.

Internet

In 2017, revenue from Internet services 
was RMB172,554 million, an increase 

Handset 
Internet Access 
Revenue

33.1 %

of 14.7% from year 2016, accounting 
for 47.1% of operating revenues. The 
Company further deepened its integrated 
operation and strengthened applications 
enrichment. With optimisation in 
network and service quality, we are able 
to reinforce our leading position in the 
broadband market. Besides, we strived 
to preserve our corporate value while 
expanding the scale development of 
broadband subscribers. At the end of 
2017, the number of wireline broadband 
subscribers reached 134 million, with a 
net increase of 10.41 million. The wireline 
broadband revenue was RMB76,744 
million, which was relatively stable 
as compared with that of year 2016. 
The Company well planned the all-
rounded 4G development through active 
promotion of popularity of “multi-mode” 
handsets, innovative introduction of large 
data traffic products and continuous 
construction of the superior 4G network, 
providing new engines for the fast-
growing mobile services and effectively 
driving the rapid increase in mobile data 
traffic and related revenue. Revenue 
from mobile Internet access services was 
RMB92,961 million, an increase of 31.5% 
from year 2016. Of which, mobile handset 
Internet access revenue was RMB90,865 
million, an increase of 33.1% from year 
2016.

041

China Telecom Corporation Limited  Annual Report 2017Financial ReviewManagement’s Discussion and Analysis 
 
 
 
 
 
 
 
 
 
 
 
Information and Application Services

In 2017, revenue from information and 
application services was RMB73,044 
million, an increase of 9.2% from year 
2016, accounting for 20.0% of operating 
revenues. Of which, revenue from wireline 
information and application services 
was RMB52,037 million, an increase of 
17.3% from year 2016, mainly benefiting 
from the rapid growth of IDC, cloud, Big 
Data and e-Surfing HD services. Revenue 
from mobile information and application 
services was RMB21,007 million, a 
decrease of 6.7% from year 2016, which 
was mainly due to the decrease in revenue 
from traditional value-added services such 
as information inquiry services.

Telecommunications Network 
Resource Services and Lease of 
Network Equipment

In 2017, revenue from telecommunications 
network resource services and lease of 
network equipment was RMB19,125 

Operating Expenses

million, an increase of 7.6% from year 
2016, accounting for 5.2% of operating 
revenues. Of which, revenue from wireline 
telecommunications network resource 
services and lease of network equipment 
was RMB18,835 million, an increase of 
7.0% from year 2016, which was mainly 
due to the favourable growth in revenue 
from the IP-VPN service and digital circuit 
service.

Others

In 2017, revenue from other services was 
RMB39,828 million, a decrease of 15.7% 
from year 2016, accounting for 10.9% 
of operating revenues. Revenue from 
sales of mobile terminals was RMB26,759 
million, a decrease of 22.7% from year 
2016, which was mainly attributable to 
the enhanced promotion and increasing 
popularisation of “multi-mode” handsets, 
the increase of number of terminals sold 
through open channels as well as the 
reduction in the Company’s centralised 
procurement, resulting in the decline in 
revenue from sales of terminals.

The Company continued to optimise the cost structure and rationalised the allocation of 
resources in order to support the scale development. In 2017, operating expenses were 
RMB339,009 million, an increase of 4.2% from year 2016. Operating expenses accounted 
for 92.6% of operating revenues, an increase of 0.3 percentage point from year 2016.

The following table sets forth a breakdown of the operating expenses in 2016 and 2017 
and their respective rates of change:

(RMB millions, except percentage data)

Depreciation and amortisation
Network operations and support
Selling, general and administrative
Personnel expenses
Other operating expenses

For the year ended 31 December

2017

2016 
(restated)

74,951
103,969
58,434
56,043
45,612

67,942
94,156
56,426
54,504
52,286

Rates of 
change

10.3%
10.4%
3.6%
2.8%
-12.8%

Total operating expenses

339,009

325,314

4.2%

042

Financial ReviewManagement’s Discussion and Analysis 
 
 
 
 
 
 
 
 
 
 
 
Depreciation and Amortisation

Selling, General and Administrative

In 2017, depreciation and amortisation 
was RMB74,951 million, an increase 
of 10.3% from year 2016, accounting 
for 20.5% of operating revenues. The 
increase was mainly due to the changes 
in accounting depreciable lives of certain 
fixed assets from 10 years to 5 years by 
the Company with effect from 1 October 
2017, and accordingly the depreciation 
expenses increased by RMB4,045 million. 
Meanwhile, since the Company continued 
with its large-scale investment in the 
development of 4G and fibre broadband 
network in recent years, the increase 
in depreciation of newly added assets 
outweighed the decrease in depreciation 
of the existing assets.

Network Operations and Support

In 2017, network operations and support 
expenses were RMB103,969 million, 
an increase of 10.4% from year 2016, 
accounting for 28.4% of operating 
revenues. It was mainly due to the 
increase in the tower assets lease fee 
and the costs of repairs and maintenance 
attributed to the enhancement of network 
capabilities and quality. At the same time, 
the Company implemented stringent cost 
management and control and therefore, 
the increase in network operations and 
support expenses was under effective 
control.

In 2017, selling, general and 
administrative expenses amounted to 
RMB58,434 million, an increase of 
3.6% from year 2016, accounting for 
16.0% of operating revenues. Selling 
expenses were RMB50,345 million, an 
increase of 5.3% from year 2016. The 
Company continuously optimised its 
sales and marketing model, appropriately 
increased its investment in channel costs 
and significantly reduced the terminal 
subsidies, achieving enhancement in 
the overall utilisation effectiveness of 
sales and marketing expenses. Of which, 
commission and service expenses for third 
parties amounted to RMB36,273 million, 
an increase of 17.9% from year 2016. 
Advertising and promotion expenses 
amounted to RMB14,072 million, a 
decrease of 17.6% from year 2016, of 
which the terminal subsidies amounted to 
RMB4,707 million, a decrease of 49.8% 
from year 2016.

Personnel Expenses

In 2017, personnel expenses were 
RMB56,043 million, an increase of 2.8% 
from year 2016, accounting for 15.3% 
of operating revenues. For details of the 
number of employees, remuneration 
policies and training schemes, please 
refer to the Environmental, Social and 
Governance Report in the Annual Report 
for the year ended 31 December 2017.

Other Operating Expenses

In 2017, other operating expenses were 
RMB45,612 million, a decrease of 12.8% 
from year 2016, accounting for 12.4% of 
operating revenues. The cost of mobile 
terminal equipment sold amounted to 
RMB25,488 million, a decrease of 22.5% 
from year 2016, which was in line with the 
decrease in revenue from sales of mobile 
terminals.

043

China Telecom Corporation Limited  Annual Report 2017Financial ReviewManagement’s Discussion and AnalysisNet Finance Costs

In 2017, net finance costs were RMB3,291 
million, an increase of 1.7% from year 
2016. Net exchange loss amounted 
to RMB134 million in year 2017. The 
fluctuation of foreign exchange gain 
or loss was mainly due to the effect of 
changes in the exchange rate of RMB 
against USD.

Profitability Level

Income Tax

The Company’s statutory income tax rate 
is 25%. In 2017, income tax expenses 
were RMB6,192 million with the effective 
income tax rate of 24.8%. The difference 
between the effective income tax rate 
and the statutory income tax rate was 
mainly due to the preferential income tax 
rate, which was lower than the statutory 
income tax rate, enjoyed by some of 
our branches with operations in the 
western region of China and some of our 
subsidiaries.

Profit Attributable to Equity Holders 
of the Company

In 2017, profit attributable to equity 
holders of the Company was RMB18,617 
million, an increase of 3.3% from year 
2016.

Changes in Accounting 
Estimates

Since the implementation of 
transformation and upgrades strategy in 
June 2016, the Company has expedited 
the construction of new generation 
network, continuously raising the 
demand for high performance and rapid 
cannibalisation of assets. Following an 
assessment conducted during the year, 
the Company considered that there were 
changes in the expected useful lives of the 
enterprise information system equipment, 
IPTV equipment and CDN equipment along 
with the fast high-definition development 
of the video services, the rapid evolution 
of information technology and the 
accelerated cannibalisation of equipment. 
To ensure the accounting depreciable 
lives of fixed assets better reflecting the 
condition of actual usage of the assets, 
the Company resolved to change the 
accounting depreciable lives of the above 
assets from 10 years to 5 years in order 
to further reinforce assets quality and 
enhance the market competitiveness of 
our services, which will in turn promote 
the long-term sustainable development 
of the Company. The above changes 
have been implemented with effect 
from 1 October 2017. These changes 
in accounting estimates resulted in the 
corresponding increase of depreciation 
expenses by RMB4,045 million in year 
2017.

044

Financial ReviewManagement’s Discussion and AnalysisCash Flows

Net decrease in cash and cash equivalents 
in 2017 was RMB4,908 million while the 
net decrease in cash and cash equivalents 
in year 2016 was RMB7,463 million.

Capital Expenditure and Cash 
Flows 

Capital Expenditure

In 2017, the Company continued to 
enhance its management and control of 
capital expenditure, consistently optimised 
the investment structure as well as took 
advantage of Big Data to implement 
precision investment, which resulted in 
improvement of the investment efficiency 
and effectiveness. In 2017, capital 
expenditure was RMB88,712 million, a 
decrease of 8.4% from year 2016.

The following table sets forth the cash flow position in 2016 and 2017:

(RMB millions)

For the year ended 31 December
2016
(restated)

2017

Net cash flow from operating activities
Net cash flow used in investing activities
Net cash flow used in financing activities

Net decrease in cash and cash equivalents

96,502
(85,263)
(16,147)

(4,908)

101,135
(99,043)
(9,555)

(7,463)

In 2017, the net cash inflow from 
operating activities was RMB96,502 
million, a decrease of 4.6% from year 
2016, which was mainly due to the 
increase in expenses related to operating 
activities.

In 2017, the net cash outflow used 
in investing activities was RMB85,263 
million, a decrease of 13.9% from year 
2016, which was mainly due to the 
decrease in capital expenditure.

In 2017, the net cash outflow used in 
financing activities was RMB16,147 
million, an increase of 69.0% from 

year 2016, which was mainly due to 
the higher amount of repayment of 
deferred consideration of mobile network 
acquisition due this year than the newly 
obtained borrowings.

CAPEX

8.4 %

045

China Telecom Corporation Limited  Annual Report 2017Financial ReviewManagement’s Discussion and Analysis 
 
 
 
 
 
 
 
 
Working Capital

The Company consistently upheld prudent 
financial principles and stringent fund 
management policies. At the end of 
2017, working capital (total current assets 
minus total current liabilities) deficit was 
RMB203,858 million, a decrease in deficit 
of RMB41,141 million from year 2016. The 
decrease in deficit was mainly due to the 
repayment of deferred consideration of 
mobile network acquisition due this year. 
As at 31 December 2017, the unutilised 
credit facilities were RMB154,793 million 
(2016: RMB161,229 million). Given the 
stable net cash inflow from operating 
activities and the sound credit record, the 
Company has sufficient working capital to 
satisfy the operation requirement. At the 

end of 2017, cash and cash equivalents 
amounted to RMB19,410 million, 
amongst which cash and cash equivalents 
denominated in Renminbi accounted for 
81.6% (2016: 81.8%).

Assets and Liabilities

In 2017, the Company continued to 
maintain a solid financial position. At the 
end of 2017, the total assets increased 
by 1.3% to RMB661,194 million from 
RMB652,558 million at the end of 
2016. Total indebtedness decreased to 
RMB104,377 million from RMB112,528 
million at the end of 2016. The ratio 
of total indebtedness to total assets 
decreased to 15.8% from 17.2% at the 
end of 2016.

Indebtedness

The indebtedness analysis as at the end of 2016 and 2017 is as follows:

(RMB millions)

Short-term debt
Long-term debt and payable maturing  

within one year

Long-term debt
Finance lease obligations  

(including current portion)

Total debt

For the year ended 31 December
2016

2017

54,558

1,146
48,596

77

40,780

62,276
9,370

102

104,377

112,528

046

Financial ReviewManagement’s Discussion and Analysis 
 
 
 
 
 
 
 
 
By the end of 2017, the total indebtedness 
was RMB104,377 million, a decrease of 
RMB8,151 million from the end of 2016, 
which was mainly due to the effective 
reduction in scale of interest-bearing debt 
as a result of the efficient centralised 
capital management implemented by the 
Company. Of the total indebtedness, loans 
denominated in Renminbi, US Dollars and 
Euro accounted for 99.4% (2016: 99.4%), 
0.4% (2016: 0.4%) and 0.2% (2016: 
0.2%), respectively. 99.5% (2016: 44.3%) 
of the indebtedness are loans with fixed 
interest rates, while the remaining portion 
of the indebtedness represented loans 
with floating interest rates.

As at 31 December 2017, neither the 
Company nor any of its subsidiaries pledge 
any assets as collateral for debt (2016: 
Nil).

Contractual Obligations

Most of the revenues received and 
expenses paid in our business were 
denominated in Renminbi, therefore there 
were no significant risk exposures arising 
from foreign exchange fluctuations.

Investment in China Tower

In 2017, the Company held 27.9% of 
China Tower Corporation Limited (“China 
Tower”). Please refer to note 9 of the 
audited consolidated financial statements 
for its financial performance during 
the year. In the future, the Company 
can enjoy more fundamental network 
resources through China Tower. As one 
of the shareholders of China Tower, it is 
expected that we can benefit from the 
enhancement of profits and values from 
China Tower.

(RMB millions)

Short-term debt
Long-term debt
Operating lease commitments
Capital commitments

Total

55,682
58,543
69,766
11,246

Total contractual obligations

195,237

1 January
2018 to
31 December
2018

1 January
2019 to
31 December
2019

1 January
2020 to
31 December
2020

1 January
2021 to
31 December
2021

1 January
2022 to
31 December
2022

55,682
2,725
20,680
11,246

90,333

–
2,716
19,563
–

22,279

–
22,719
16,730
–

39,449

–
1,942
6,631
–

8,573

–
21,951
3,376
–

25,327

Thereafter

–
6,490
2,786
–

9,276

Note:  Amounts of short-term debt, and long-term debt include recognised and unrecognised interest payable, and 

are not discounted.

Launch ceremony for the construction of national 
backbone network & 5G innovative demo network  
in Xiong’an

Management signed the strategic cooperation framework with 
the Qingdao government

047

China Telecom Corporation Limited  Annual Report 2017Financial ReviewManagement’s Discussion and Analysis 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Hand in Hand to 

Co-build Ecosystem-Tetris

Corporate InformationCorporate InformationThe Board of Directors (the “Board”) of 
China Telecom Corporation Limited (the 
“Company”) hereby presents its report 
together with the audited consolidated 
financial statements of the Company 
and its subsidiaries (collectively, the 
“Group”) prepared in accordance with 
the International Financial Reporting 
Standards for the year ended 31 December 
2017.

Principal Business

The principal business of the Company 
and the Group is the provision of 
fundamental telecommunications 
services including comprehensive wireline 
telecommunications services, mobile 
telecommunications services, value-added 
services such as Internet access services, 
information services and other related 
services within the service area of the 
Group.

Results

Results of the Group for the year ended 
31 December 2017 and the financial 
position of the Group as at that date 
are set out in the audited consolidated 
financial statements on pages 147 to 221 
of this annual report.

Dividend

The Board proposes a final dividend in 
the amount equivalent to HK$0.115 per 
share (pre-tax), totalling approximately 
RMB7,518 million for the year ended 31 
December 2017. The dividend proposal 
will be submitted for consideration at 
the annual general meeting to be held 
on 28 May 2018 (the “Annual General 
Meeting”). Dividends will be denominated 
and declared in Renminbi.

Dividends for holders of domestic shares 
and the investors of the Shanghai Stock 
Exchange and Shenzhen Stock Exchange 
(including enterprises and individuals) 
investing in the H shares of the Company 
listed on the Hong Kong Stock Exchange 

(the “Southbound Trading Link”) (the 
“Southbound Investors”) will be paid in 
Renminbi, whereas dividends for H share 
shareholders other than Southbound 
Investors will be paid in Hong Kong 
dollars. The relevant exchange rate will be 
the average median rate of Renminbi to 
Hong Kong dollars as announced by the 
People’s Bank of China for the week prior 
to the date of declaration of dividends at 
the annual general meeting. The proposed 
final dividends are expected to be paid on 
27 July 2018 upon approval at the Annual 
General Meeting.

Pursuant to the “Enterprise Income Tax 
Law of the People’s Republic of China” 
and the “Implementation Rules of the 
Enterprise Income Tax Law of the People’s 
Republic of China” in 2008, the Company 
shall be obliged to withhold and pay 10% 
enterprise income tax when it distributes 
the proposed 2017 final dividends to 
non-resident enterprise shareholders 
of overseas H shares (including HKSCC 
Nominees Limited, other corporate 
nominees or trustees, and other entities or 
organisations) whose names appear on the 
Company’s H share register of members 
on 11 June 2018.

According to regulations by the State 
Administration of Taxation (Guo Shui 
Han [2011] No. 348) and relevant laws 
and regulations, if the individual H share 
shareholders who are Hong Kong or 
Macau residents and those whose country 
of domicile is a country which has entered 
into a tax treaty with PRC stipulating a 
dividend tax rate of 10%, the Company 
will finally withhold and pay individual 
income tax at the rate of 10% on behalf 
of the individual H share shareholders. If 
the individual H share shareholders whose 
country of domicile is a country which 
has entered into a tax treaty with PRC 
stipulating a dividend tax rate of less than 
10%, the Company will finally withhold 
and pay individual income tax at the rate 
of 10% on behalf of the individual H share 
shareholders. If the individual H share 
shareholders whose country of domicile 

050

Report of the Directorsis a country which has entered into a tax 
treaty with PRC stipulating a dividend 
tax rate of more than 10% but less than 
20%, the Company will withhold and pay 
individual income tax at the actual tax 
rate stipulated in the relevant tax treaty. If 
the individual H share shareholders whose 
country of domicile is a country which 
has entered into a tax treaty with PRC 
stipulating a dividend tax rate of 20%, or 
a country which has not entered into any 
tax treaties with PRC, or under any other 
circumstances, the Company will withhold 
and pay individual income tax at the rate 
of 20% on behalf of the individual H share 
shareholders.

The Company will determine the country 
of domicile of the individual H share 
shareholders based on the registered 
address as recorded in the H share register 
of members of the Company on 11 June 
2018 (the “Registered Address”). If the 
country of domicile of an individual H 
share shareholder is not the same as the 
Registered Address or if the individual H 
share shareholder would like to apply for 
a refund of the additional amount of tax 
finally withheld and paid, the individual 
H share shareholder shall notify and 
provide relevant supporting documents to 
the Company on or before Friday, 1 June 
2018. Upon examination of the supporting 
documents by the relevant tax authorities, 
the Company will follow the guidance 
given by the tax authorities to implement 
relevant tax withholding and payment 
provisions and arrangements. Individual H 
share shareholders may either personally 
or appoint a representative to attend 
to the procedures in accordance with 
the requirements under the tax treaties 
notice if they do not provide the relevant 
supporting documents to the Company 
within the time period stated above.

For Southbound Investors (including 
enterprises and individuals), the Shanghai 
branch of China Securities Depository 
and Clearing Corporation Limited and 
the Shenzhen branch of China Securities 

Depository and Clearing Corporation 
Limited, as the nominees of the investors 
of the Southbound Trading Link, will 
receive all dividends distributed by 
the Company and will distribute the 
dividends to the relevant investors under 
the Southbound Trading Link through 
its depositary and clearing system. 
According to the relevant provisions 
under the “Notice on Taxation Policies 
for Shanghai-Hong Kong Stock Connect 
Pilot Programme (Cai Shui [2014] No. 
81)” and “Notice on Taxation Policies for 
Shenzhen-Hong Kong Stock Connect Pilot 
Programme (Cai Shui [2016] No. 127)”, 
the Company shall withhold and pay 
individual income tax at the rate of 20% 
with respect to dividends received by the 
Mainland individual investors for investing 
in the H shares of the Company listed on 
the Hong Kong Stock Exchange through 
the Southbound Trading Link. In respect 
of the dividends received by Mainland 
securities investment funds investing in 
the H shares of the Company listed on 
Hong Kong Stock Exchange through the 
Southbound Trading Link, the tax levied 
shall be ascertained by reference to the 
rules applicable to individual investors. 
The Company is not required to withhold 
and pay income tax on dividends derived 
by the Mainland enterprise investors 
under the Southbound Trading Link, and 
such enterprises shall report the income 
and make tax payment by themselves. 
The record date for entitlement to the 
shareholders’ rights and the relevant 
arrangements of dividend distribution 
for the Southbound Investors are the 
same as those for the Company’s H share 
shareholders.

The Company assumes no responsibility 
and disclaims all liabilities whatsoever in 
relation to the tax status or tax treatment 
of the individual H share shareholders 
and for any claims arising from any delay 
in or inaccurate determination of the tax 
status or tax treatment of the individual H 
share shareholders or any disputes relating 
to the tax withholding and payment 
mechanism or arrangements.

051

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsDirectors and Senior Management of the Company

The following table sets out certain information of the Directors and senior management 
of the Company as at the date of this report:

Name

Age Position in the Company

Date of 
appointment as 
Directors

Yang Jie

Liu Aili

55 Chairman and Chief Executive Officer 20 October 2004

54

Executive Director, President and  

28 November 2017

Chief Operating Officer

Ke Ruiwen

54

Executive Director,  

30 May 2012

Executive Vice President and  
Joint Company Secretary

Gao Tongqing

54

Executive Director and  

23 May 2017

Executive Vice President

Chen Zhongyue

46

Executive Director and  

23 May 2017

Executive Vice President

Chen Shengguang

54 Non-Executive Director

23 May 2017

Tse Hau Yin, Aloysius

Cha May Lung, Laura

Xu Erming

Wang Hsuehming

70

68

68

68

Independent Non-Executive Director

9 September 2005

Independent Non-Executive Director

9 September 2008

Independent Non-Executive Director

9 September 2005

Independent Non-Executive Director

29 May 2014

On 23 May 2017, the fifth session of the 
Board expired. The members of the fifth 
session of the Board, namely, Mr. Yang Jie, 
Mr. Yang Xiaowei, Mr. Ke Ruiwen, Mr. Sun 
Kangmin, Mr. Tse Hau Yin, Aloysius, 
Madam Cha May Lung, Laura, Mr. Xu 
Erming and Madam Wang Hsuehming all 
continued to serve their duties as Directors 
for the sixth session of the Board after 
election at the Annual General Meeting 
held on 23 May 2017. On the same date, 
Mr. Gao Tongqing, Mr. Chen Zhongyue 
and Mr. Chen Shengguang were elected 
as Directors of the sixth session of the 
Board at the Annual General Meeting and 
their service term became effective from 
23 May 2017. On 7 June 2017, Mr. Yang 
Xiaowei resigned from his positions as an 

Executive Director, President and Chief 
Operating Officer of the Company due 
to change in work arrangement. On 11 
October 2017, Mr. Liu Aili was appointed 
as the President and Chief Operating 
Officer of the Company. On 28 November 
2017, the appointment of Mr. Liu Aili as 
a Director of the Company was approved 
at the extraordinary general meeting of 
the Company. On 29 January 2018, Mr. 
Sun Kangmin retired from his positions as 
an Executive Director and Executive Vice 
President of the Company due to his age.

In addition, on 22 May 2017, Mr. Zhen 
Caiji resigned from his position as an 
Executive Vice President of the Company 
due to personal reason.

052

Report of the Directors 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Supervisors of the Company

The following table sets out certain information of the Supervisors of the Company as at 
the date of this Report:

Name

Age Position in the Company

Date of 
appointment as 
Supervisors

Sui Yixun

Zhang Jianbin

Yang Jianqing

Ye Zhong

54

52

58

58

Chairman of the Supervisory Committee

27 May 2015

Supervisor (Employee Representative)

16 October 2012

Supervisor (Employee Representative)

23 May 2017

Supervisor

27 May 2015

On 23 May 2017, the fifth session of the Supervisory Committee expired. Mr. Tang Qi, a 
member of the fifth session of the Supervisory Committee, retired as a Supervisor of the 
Company. Supervisors of the fifth session of the Supervisory Committee, namely, Mr. Sui 
Yixun, Mr. Hu Jing and Mr. Ye Zhong, continued to serve as Supervisors of the sixth 
session of the Supervisory Committee after election at the Annual General Meeting held 
on 23 May 2017. Meanwhile, Mr. Zhang Jianbin and Mr. Yang Jianqing have been elected 
by the employees of the Company democratically as the Supervisors of the Company 
representing the employees. On 27 February 2018, Mr. Hu Jing resigned from his position 
as a Supervisor of the Company due to change in work arrangement.

Share Capital

The share capital of the Company as at 31 December 2017 was RMB80,932,368,321, 
divided into 80,932,368,321 shares of RMB1.00 each. As at 31 December 2017, the share 
capital of the Company comprised:

Share category

Percentage (%) 
of the total 
number of shares 
in issue as at 
31 December 
2017

Number of 
shares as at 
31 December 
2017

Total number of Domestic shares  

(held by the companies as follows):

67,054,958,321

China Telecommunications Corporation

57,377,053,317

Guangdong Rising Assets Management Co., Ltd.

5,614,082,653

Zhejiang Financial Development Company

2,137,473,626

Fujian Investment & Development Group Co., Ltd

969,317,182

Jiangsu Guoxin Investment Group Co., Ltd.

957,031,543

Total number of H shares (including ADSs)

13,877,410,000

Total

80,932,368,321

82.85

70.89

6.94

2.64

1.20

1.18

17.15

100.00

053

China Telecom Corporation Limited  Annual Report 2017Report of the Directors 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Material Interests and Short Positions in Shares and  
Underlying Shares of the Company

As at 31 December 2017, the interests or short position of persons who are entitled 
to exercise or control the exercise of 5% or more of the voting power at any of the 
Company’s general meetings (excluding the Directors and Supervisors) in the shares and 
underlying shares of equity derivatives of the Company as recorded in the register required 
to be maintained under Section 336 of the Securities and Futures Ordinance (the “SFO”) 
are as follows:

Percentage 
of the 
respective 
type of 
shares

Percentage 
of the total 
number of 
shares 
in issue

Capacity

85.57%

70.89% Beneficial owner

8.37%

6.94% Beneficial owner

Type of 
shares

Domestic 
shares

Domestic 
shares

H shares

10.65%

1.83% 177,403,806 shares as beneficial 
owner; 106,449,421 shares as 
investment manager; 10,700 shares 
as trustee; and 1,194,255,185 
shares as approved lending agent

H shares

0.24%

0.04% Beneficial owner

H shares

8.61%

1.48% Approved lending agent

H shares

8.19%

1.40% Interest of controlled corporation

H shares

6.08%

1.04% Investment manager

H shares

6.04%

1.04% Investment manager

H shares

5.91%

1.01% Interest of controlled corporation

H shares

5.68%

0.97% Interest of controlled corporation

Name of shareholders

Number of shares

China Telecommunications 

Corporation

Guangdong Rising Assets 
Management Co., Ltd.

JPMorgan Chase & Co.

BlackRock, Inc.

Templeton Global Advisors 

Limited

GIC Private Limited

The Bank of New York  
Mellon Corporation

57,377,053,317
(Long Position)

5,614,082,653
(Long Position)

1,478,119,112
(Long Position)

32,694,200
(Short Position)

1,194,255,185
(Shares available 
for lending)

1,136,913,398
(Long Position)

843,979,255
(Long Position)

838,531,200
(Long Position)

820,241,575
(Long Position)

788,052,091
(Shares available 
for lending)

054

Report of the Directors 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Save as disclosed above, as at 31 December 
2017, in the register required to be 
maintained under Section 336 of the SFO, 
no other persons were recorded to hold 
any interests or short positions in the 
shares or underlying shares of the equity 
derivatives of the Company.

Executive Director of the Company, who 
also serve as the Chairman of China 
Telecommunications Corporation and 
Chairman of China Communications 
Services Corporation Limited respectively, 
had voluntarily abstained from voting on 
the relevant resolutions.

Directors’ and Supervisors’ 
Interests and Short Positions in 
Shares, Underlying Shares and 
Debentures

As at 31 December 2017, none of the 
Directors and Supervisors of the Company 
had any interests or short positions in the 
shares, underlying shares or debentures 
of the Company or its associated 
corporations (as defined in Part XV of the 
SFO) as recorded in the register required 
to be maintained under Section 352 of 
the SFO or as otherwise notified to the 
Company and the Hong Kong Stock 
Exchange pursuant to the Model Code 
for Securities Transactions by Directors of 
Listed Issuers.

As at 31 December 2017, the Company 
had not granted its Directors or 
Supervisors, or their respective spouses or 
any of their respective minor child (natural 
or adopted) or on their behalf any rights 
to subscribe for the shares or debentures 
of the Company or any of its associated 
corporations and none of them has ever 
exercised any such right.

Directors’ and Supervisors’ 
Interests in Transactions, 
Arrangements or Contracts

At the Board meeting held in 2017 
in relation to the proposed set up of 
a finance company, Mr. Yang Jie and 
Mr. Sun Kangmin, the Chairman and 

In addition, save as disclosed above and 
the service agreements with the Company, 
for the year ended 31 December 2017, 
the Directors and Supervisors of the 
Company did not have any material 
interest, whether directly or indirectly, in 
any transactions, arrangement or contract 
which was significant to the Company’s 
business and which was entered into by 
the Company, its parent company or any 
of its subsidiaries or fellow subsidiaries. 
None of the Directors or Supervisors of 
the Company has entered into any service 
contract which is not determinable by 
the Company within one year without 
payment of compensation (other than 
statutory compensation).

Emoluments of the Directors 
and Supervisors

Please refer to note 29 of the audited 
consolidated financial statements for 
details of the emoluments of all Directors 
and Supervisors of the Company in 2017.

Purchase, Sale and Redemption 
of Shares

Neither the Company nor any of its 
subsidiaries has purchased, sold or 
redeemed any securities of the Company 
during the reporting period.

055

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsChange of Building Name of 
Principal Place of Business in 
Hong Kong

With effect from 25 May 2017, the 
building name of the principal place 
of business of the Company in Hong 
Kong has been changed from “Dah Sing 
Financial Center” to “Everbright Centre”. 
Therefore, the address of the Company’s 
principal place of business in Hong Kong 
has been updated as 38/F, Everbright 
Centre, 108 Gloucester Road, Wanchai, 
Hong Kong with effect from that date.

Change of Company Name  
and Company Type of  
the Controlling Shareholder of 
the Company

In December 2017, the Company was 
notified by the controlling shareholder of 
the Company, China Telecommunications 
Corporation (“CTC”) (

中國電信集團公
) that the company type of CTC has 
司
changed from an enterprise owned by 
the whole people (
) to 
a wholly state-owned company (

全民所有制企業

) with its Chinese company name 

資公司
correspondingly changed from “

國有獨

” to “

中國電信集團有限公司

集團公司
“Changes”). The relevant industrial and 
commercial registration procedures have 
been completed.

中國電信

” (the 

All assets, liabilities and interests of “

中國

” are assumed by “

中國電

” after the Changes. The 

電信集團公司
信集團有限公司
above matter does not involve any change 
in the Company’s controlling shareholder 
and its proportion of shareholding in the 
” is the 
Company. “
controlling shareholder of the Company 
which holds 70.89% of the issued share 
capital of the Company.

中國電信集團有限公司

056

Material Acquisitions and 
Disposals

For the year ended 31 December 2017, the 
Company has no material acquisitions and 
disposals.

Public Float

As at the date of this report, based on the 
information that is publicly available to the 
Company and within the knowledge of the 
Directors, the Company has maintained 
the prescribed public float under the 
Listing Rules and as agreed with the Hong 
Kong Stock Exchange.

Summary of Financial 
Information

Please refer to pages 222 to 223 of 
this annual report for a summary of the 
operating results, assets and liabilities of 
the Group for each of the years in the 
five-year period ended 31 December 2017.

Bank Loans and Other 
Borrowings

Please refer to note 16 of the audited 
consolidated financial statements for 
details of bank loans and other borrowings 
of the Group.

Capitalised Interest

Please refer to note 27 of the audited 
consolidated financial statements for 
details of the Group’s capitalised interest 
for the year ended 31 December 2017.

Fixed Assets

Please refer to note 4 of the audited 
consolidated financial statements for 
movements in the fixed assets of the 
Group for the year ended 31 December 
2017.

Report of the DirectorsReserves

Permitted Indemnity

Pursuant to Article 149 of the Company’s 
articles of association (the “Articles 
of Association”), where the financial 
statements prepared in accordance with 
the China Accounting Standards for 
Business Enterprises and regulations, 
materially differ from those prepared in 
accordance with either the International 
Financial Reporting Standards, or 
accounting standards at a place outside 
the PRC where the Company’s shares 
are listed, the distributable profit for 
the relevant accounting period shall be 
deemed to be the lesser of the amounts 
shown in those respective financial 
statements. Distributable reserves of 
the Company as at 31 December 2017, 
calculated on the above basis and before 
deducting the proposed final dividends for 
2017, amounted to RMB120,270 million.

Please refer to note 21 of the audited 
consolidated financial statements for 
details of the movements in the reserves of 
the Company and the Group for the year 
ended 31 December 2017.

Equity-linked Agreements

For the year ended 31 December 2017, the 
Company has not entered into any equity- 
linked agreement.

Donations

For the year ended 31 December 2017, 
the Group made charitable and other 
donations with a total amount of RMB23 
million.

Subsidiaries and Associated 
Companies

Please refer to note 8 and note 9 of the 
audited consolidated financial statements 
for details of the Company’s subsidiaries 
and the Group’s interests in associated 
companies as at 31 December 2017.

For the year ended 31 December 2017 and 
as at the date of approval of this report, 
the Company has arranged appropriate 
insurance cover in respect of legal actions 
against the directors of the Group.

Changes in Equity

Please refer to the consolidated statement 
of changes in equity as contained in the 
audited consolidated financial statements 
of the year (page 150 of this annual 
report).

Retirement Benefits

Please refer to note 40 of the audited 
consolidated financial statements for 
details of the retirement benefits provided 
by the Group.

Stock Appreciation Rights

Please refer to note 41 of the audited 
consolidated financial statements for 
details of the stock appreciation rights 
plan offered by the Company.

Pre-Emptive Rights

There are no provisions for pre-emptive 
rights in the Articles of Association 
requiring the Company to offer new 
shares to the existing shareholders in 
proportion to their shareholdings.

Major Customers and Suppliers

For the year ended 31 December 2017, 
revenue generated from the five largest 
customers of the Group accounted for 
an amount of less than 30% of the total 
operating revenues of the Group.

For the year ended 31 December 2017, 
purchases from the five largest suppliers 
of the Group accounted for an amount 
of less than 30% of the total annual 
purchases of the Group.

057

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsContinuing Connected Transactions

The following table sets out the amounts of the Group’s continuing connected 
transactions with China Telecommunications Corporation and its Subsidiaries (except for 
the Group) (the “China Telecom Group”)1 for the year ended 31 December 2017:

Transactions

Net transaction amount of centralised services

Net expenses for interconnection settlement

Mutual leasing of properties

Provision of IT services by China Telecom Group

Provision of IT services by the Group

Provision of community services by  

China Telecom Group

Provision of supplies procurement services by  

China Telecom Group

Provision of supplies procurement services by  

the Group

Provision of engineering services by  

China Telecom Group

Transaction 
amounts 
(RMB millions)

Annual monetary 
cap for continuing 
connected 
transactions 
(RMB millions)

727

145

707

1,812

642

3,028

4,248

3,291

1,200

800

1,500

2,000

700

4,000

6,500

5,500

18,672

19,500

Provision of ancillary telecommunications services by 

China Telecom Group

16,072

16,500

Provision of Internet applications channel services by 

the Group

344

3,000

Note 1:  China Telecommunications Corporation is a controlling shareholder of the Company. Each of China 

Telecommunications Corporation and its subsidiaries (except for the Group) constitutes a connected person 
of the Company under the Listing Rules.

058

Report of the Directors 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
On 23 September 2015, the Company 
and China Telecommunications 
Corporation entered into supplemental 
agreements and renewed the Engineering 
Framework Agreement, the Ancillary 
Telecommunications Services Framework 
Agreement, the Interconnection 
Settlement Agreement, the Community 
Services Framework Agreement, the 
Centralised Services Agreement, the 
Property Leasing Framework Agreement, 
the IT Services Framework Agreement, 
the Supplies Procurement Services 
Framework Agreement and the Internet 
Applications Channel Services Framework 
Agreement with the same terms (except 
the pricing terms) for a further term of 
3 years expiring on 31 December 2018. 
The pricing terms of the agreements were 
elaborated or amended with a view to 
complying with the guidance letter on 
pricing policies for continuing connected 
transactions and their disclosure published 
by the Hong Kong Stock Exchange in 
March 2014 (HKEx-GL73-14) and aligning 
with the transactions contemplated under 
the agreements. Details of the respective 
Agreements are shown below:

Centralised Services Agreement

Pursuant to the centralised services 
agreement signed between the Company 
and China Telecommunications 
Corporation on 10 September 2002 and 
the related supplemental agreements 
subsequently entered into between the 
two parties (collectively, the “Centralised 
Services Agreement”), centralised services 
include centralised business management 
and operational services provided by 
the Group to China Telecom Group in 
relation to key corporate customers, its 
network management centre and business 
support centre. Centralised services also 
include the provision of certain premises 
by China Telecom Group to the Group 
and the common use of international 
telecommunications facilities by both 
parties. The aggregate costs incurred 
by the Group and China Telecom Group 
for the provision of management and 
operation services will be apportioned 
between the Group and China Telecom 
Group on a pro rata basis according to the 
revenues generated by each party. Where 
the Group uses the premises provided by 
China Telecom Group, the Group will pay 
premises usage fees to China Telecom 
Group on a pro rata basis according to the 
apportioned actual area allocated to the 
Group. The premises usage fees shall be 
determined through negotiation between 
the two parties based on comparable 
market rates. When both parties use 
international telecommunications 
facilities provided by third parties and 
accept services by such third parties (for 
example, restoration maintenance costs, 
the annual utilisation fee and related 
service costs) and when both parties use 
the international telecommunications 
facilities of China Telecom Group, the 
associated costs shall be shared on a pro 

059

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsInterconnection Settlement 
Agreement

Pursuant to the interconnection settlement 
agreement signed between the Company 
and China Telecommunications 
Corporation on 10 September 
2002 and the related supplemental 
agreements subsequently entered into 
between the two parties (collectively, 
the “Interconnection Settlement 
Agreement”), the telephone operator 
connecting a telephone call made to its 
local access network shall be entitled to 
receive from the operator from which 
the telephone call originated a fee 
prescribed by the Ministry of Industry 
and Information Technology of the 
PRC from time to time. Interconnection 
charges are currently RMB0.06 per 
minute for local calls originated from 
the Group to China Telecom Group. The 
interconnection settlement charges will 
be calculated according to the “Notice 
Concerning the Issue of the Measures 
on Interconnection Settlement between 
Public Telecommunications Networks 
and Sharing of Relaying Fees (Xin Bu 
Dian [2003] No. 454)” promulgated by 
the Ministry of Information Industry of 
the PRC. The Ministry of Industry and 
Information Technology of the PRC may, 
from time to time, take into account 
the relevant regulatory rules and market 
conditions, amend or promulgate 
new rules or regulations in respect of 
interconnection settlement which will 
be announced on its official website 
at www.miit.gov.cn. If the Ministry of 
Industry and Information Technology 
of the PRC amends the existing, or 
promulgates new rules or regulations in 
respect of interconnection settlement, the 

rata basis according to volume of the 
inbound and outbound voice calls to and 
from international regions, Hong Kong, 
Macau and Taiwan originating from 
each party divided by the proportion of 
the aggregate volume of the inbound 
and outbound voice calls to and from 
international regions, Hong Kong, Macau 
and Taiwan originating from both parties. 
When the two parties use international 
telecommunications facilities provided 
by a third party and accept restoration 
maintenance costs, such fees shall be 
determined according to the actual 
utilisation fee each year. The utilization 
fee associated with the shared use of the 
international telecommunications facilities 
provided by China Telecom Group shall be 
determined through negotiation between 
the two parties based on market rates. 
Market rates shall mean the rates at which 
the same or similar type of products or 
services are provided by independent 
third parties in the ordinary course of 
business and under normal commercial 
terms. When determining the relevant 
market rates, to the extent practicable, 
management of the Company shall take 
into account the rates of at least two 
similar and comparable transactions 
entered into with or carried out by 
independent third parties in the ordinary 
course of business in the corresponding 
period for reference.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the Centralised 
Services Agreement on the same terms 
(except the pricing terms) for a further 
term of 3 years expiring on 31 December 
2018. No later than 30 days prior to 
the expiry of the Centralised Services 
Agreement, the Company is entitled 
to serve a written notice to China 
Telecommunications Corporation to renew 
the Centralised Services Agreement, and 
the parties shall consult and decide on 
matters relating to such renewal.

060

Report of the Directorsparties shall apply such amended or new 
rules and regulations as acknowledged 
by both parties. The settlement 
regions include Beijing Municipality, 
Tianjin Municipality, Hebei Province, 
Heilongjiang Province, Jilin Province, 
Liaoning Province, Shanxi Province, Henan 
Province, Shandong Province, Inner 
Mongolia Autonomous Region and Xizang 
Autonomous Region.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the Interconnection 
Settlement Agreement on the same 
terms (except the pricing terms) for a 
further term of 3 years expiring on 31 
December 2018. No later than 30 days 
prior to the expiry of the Interconnection 
Settlement Agreement, the Company 
is entitled to serve a written notice to 
China Telecommunications Corporation 
to renew the Interconnection Settlement 
Agreement, and the parties shall consult 
and decide on matters relating to such 
renewal.

Property Leasing Framework 
Agreement

Pursuant to the property leasing 
framework agreement signed between the 
Company and China Telecommunications 
Corporation on 30 August 2006 and 
the related supplemental agreement 
subsequently entered into between the 
two parties (collectively, the “Property 
Leasing Framework Agreement”), the 
Group and China Telecom Group can lease 

properties from the other party for use 
as business premises, offices, equipment 
storage facilities and sites for network 
equipment. The rental charges under the 
Property Leasing Framework Agreement 
shall be determined according to market 
rates. Market rates shall mean the rental 
charge at which the same or similar 
type of properties or adjacent properties 
are leased by independent third parties 
in the ordinary course of business and 
under normal commercial terms. When 
determining the relevant market rates, to 
the extent practicable, management of 
the Company shall take into account the 
rental charges of at least two similar and 
comparable transactions entered into with 
or carried out by independent third parties 
in the ordinary course of business in the 
corresponding period for reference. The 
rental charges are subject to review every 
3 years.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the Property Leasing 
Framework Agreement on the same 
terms (except the pricing terms) for a 
further term of 3 years expiring on 31 
December 2018. No later than 30 days 
prior to the expiry of the Property Leasing 
Framework Agreement, the Company 
is entitled to serve a written notice to 
China Telecommunications Corporation 
to renew the Property Leasing Framework 
Agreement, and the parties shall consult 
and decide on matters relating to such 
renewal.

061

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsIT Services Framework Agreement

Pursuant to the IT services framework 
agreement signed between the Company 
and China Telecommunications 
Corporation on 30 August 2006 and 
the related supplemental agreements 
subsequently entered into between the 
two parties (collectively, the “IT Services 
Framework Agreement”), the Group and 
China Telecom Group can provide the 
other party with information technology 
services, including office automation 
and software testing. Each of the Group 
and China Telecom Group is entitled to 
participate in bidding for the right to 
provide information technology services 
to the other party in accordance with 
the IT Services Framework Agreement. 
The charges payable for such services 
shall be determined by reference to the 
market rates. Market rates shall mean the 
rates at which the same or similar type 
of products or services are provided by 
independent third parties in the ordinary 
course of business and under normal 
commercial terms. When determining 
the relevant market rates, to the extent 
practicable, management of the Company 
shall take into account the rates of at least 
two similar and comparable transactions 
entered into with or carried out by 
independent third parties in the ordinary 
course of business in the corresponding 
period for reference.

In the circumstances where the relevant 
laws or regulations in the PRC specify 
that the prices and/or the fee standards 
for particular services to be provided 
pursuant to such agreement are to be 
determined by a tender process, the 
charges payable for such services shall 
be finally determined in accordance with 
the “Bidding Law of the PRC” and the 
“Regulations on the Implementation 
of the Bidding Law of the PRC” or the 
relevant tender procedures. The Group 
shall solicit at least three tenderers for 
the tender process. If the terms offered 
by the Group or China Telecom Group are 
no less favourable than those offered by 
an independent third party provider, the 
Group or China Telecom Group may award 
the tender to the other party.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the IT Services 
Framework Agreement on the same 
terms (except the pricing terms) for a 
further term of 3 years expiring on 31 
December 2018. No later than 30 days 
prior to the expiry of the IT Services 
Framework Agreement, the Company is 
entitled to serve a written notice to China 
Telecommunications Corporation to renew 
the IT Services Framework Agreement, and 
the parties shall consult and decide on 
matters relating to such renewal.

062

Report of the DirectorsCommunity Services Framework 
Agreement

Pursuant to the community services 
framework agreement signed between the 
Company and China Telecommunications 
Corporation on 30 August 2006 and 
the related supplemental agreements 
subsequently entered into between the 
two parties (collectively, the “Community 
Services Framework Agreement”), China 
Telecom Group provides the Group with 
community services such as culture, 
education, property management, vehicle 
service, health and medical care, hotel 
and conference service, community and 
sanitary service. The community services 
under the Community Services Framework 
Agreement are provided at:

(1)  market prices, which shall mean 
the prices at which the same or 
similar type of products or services 
are provided by independent third 
parties in the ordinary course 
of business and under normal 
commercial terms. When determining 
the relevant market prices, to the 
extent practicable, management of 
the Company shall take into account 
the prices of at least two similar and 
comparable transactions entered into 
with or carried out by independent 
third parties in the ordinary course 
of business over the corresponding 
period for reference;

(2)   where there is no or it is not possible 

to determine the market prices, the 
prices are to be agreed between the 
parties based on the reasonable costs 
incurred in providing the services 
plus the amount of the relevant 
taxes and reasonable profit margin. 
For this purpose, “reasonable profit 
margin” is to be fairly determined by 
negotiations between the parties in 
accordance with the internal policies 
of the Group. When determining 
the relevant “reasonable profit 
margin”, to the extent practicable, 
management of the Company 
shall take into account the profit 
margin of at least two similar and 
comparable transactions entered into 
with independent third parties in the 
corresponding period or the relevant 
industry profit margin for reference.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the Community 
Services Framework Agreement on the 
same terms (except the pricing terms) for 
a further term of 3 years expiring on 31 
December 2018. No later than 30 days 
prior to the expiry of the Community 
Services Framework Agreement, the 
Company is entitled to serve a written 
notice to China Telecommunications 
Corporation to renew the Community 
Services Framework Agreement, and the 
parties shall consult and decide on matters 
relating to such renewal.

063

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsSupplies Procurement Services 
Framework Agreement

Pursuant to the supplies procurement 
services framework agreement signed 
between the Company and China 
Telecommunications Corporation on 30 
August 2006 and the related supplemental 
agreements subsequently entered into 
between the two parties (collectively, 
the “Supplies Procurement Services 
Framework Agreement”), China Telecom 
Group and the Group provide each other 
with supplies procurement services, 
including comprehensive procurement 
services, the sale of proprietary 
telecommunications equipment, resale 
of third-party equipment, management 
of tenders, verification of technical 
specifications, storage, transportation and 
installation services.

Where the procurement services 
are provided on an agency basis, 
the maximum commission for such 
procurement services shall be calculated 
at:

(1)  not more than 1% of the contract 
value for procurement of imported 
telecommunications supplies; or

(2)  not more than 3% of the contract 
value for the procurement of 
domestic telecommunications 
supplies and domestic 
non-telecommunications supplies.

The pricing basis of the services for 
the provision of supplies procurement 
other than on an agency basis under the 
Supplies Procurement Services Framework 
Agreement is the same as those set out 
in the Community Services Framework 
Agreement.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 
September 2015 and renewed the 
Supplies Procurement Services Framework 
Agreement on the same terms (except 
the pricing terms) for a further term of 
3 years expiring on 31 December 2018. 
No later than 30 days prior to the expiry 
of the Supplies Procurement Services 
Framework Agreement, the Company 
is entitled to serve a written notice to 
China Telecommunications Corporation to 
renew the Supplies Procurement Services 
Framework Agreement, and the parties 
shall consult and decide on matters 
relating to such renewal.

Engineering Framework Agreement

Pursuant to the engineering framework 
agreement signed between the Company 
and China Telecommunications 
Corporation on 30 August 2006 and 
the related supplemental agreements 
subsequently entered into between the 
two parties (collectively, the “Engineering 
Framework Agreement”), China Telecom 
Group through bids provides to the 
Group services such as construction, 
design, equipment installation and testing 
and/or engineering project supervision 
services. The charges payable for such 
engineering services shall be determined 
by reference to market rates. Market rates 
shall mean the rates at which the same 
or similar type of products or services are 
provided by independent third parties 
in the ordinary course of business and 
under normal commercial terms. When 
determining the relevant market rates, 
to the extent practicable, management 
of the Company shall take into account 
the rates of at least two similar and 
comparable transactions entered into 
with or carried out by independent third 

064

Report of the Directorsparties in the ordinary course of business 
in the corresponding period for reference. 
The charges payable for the design or 
supervision of engineering projects with a 
value of over RMB500,000 or engineering 
construction projects with a value of over 
RMB2 million shall be determined by the 
tender award price, which is determined 
in accordance with the relevant tendering 
procedure of the Group and the relevant 
laws and regulations in the PRC, including 
the “Bidding Law of the PRC” and the 
“Regulations on the Implementation of 
the Bidding Law of the PRC”. The Group 
shall solicit at least three tenderers for the 
tender process.

The Group does not accord any priority 
to China Telecom Group to provide such 
services, and the tender may be awarded 
to an independent third party. However, if 
the terms of an offer from China Telecom 
Group are at least as favorable as those 
offered by other tenderers, the Group 
may award the tender to China Telecom 
Group.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the Engineering 
Framework Agreement on the same 
terms (except the pricing terms) for a 
further term of 3 years expiring on 31 
December 2018. No later than 30 days 
prior to the expiry of the Engineering 
Framework Agreement, the Company is 
entitled to serve a written notice to China 
Telecommunications Corporation to renew 
the Engineering Framework Agreement, 
and the parties shall consult and decide on 
matters relating to such renewal.

Ancillary Telecommunications 
Services Framework Agreement

Pursuant to the ancillary telecommunications 
services framework agreement signed 
between the Company and China 
Telecommunications Corporation on 30 
August 2006 and the related supplemental 
agreements subsequently entered into 
between the two parties (collectively, the 
“Ancillary Telecommunications Services 
Framework Agreement”), China Telecom 
Group provides the Group with certain 
repair and maintenance services, including 
repair of telecommunications equipment, 
maintenance of fire equipment and 
telephone booths, as well as other 
customer services. The pricing terms for 
such services are the same as those set 
out in the Community Services Framework 
Agreement.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the Ancillary 
Telecommunications Services Framework 
Agreement on the same terms (except 
pricing terms) for a further term of 3 years 
expiring on 31 December 2018. No later 
than 30 days prior to the expiry of the 
Ancillary Telecommunications Services 
Framework Agreement, the Company 
is entitled to serve a written notice to 
China Telecommunications Corporation to 
renew the Ancillary Telecommunications 
Services Framework Agreement, and the 
parties shall consult and decide on matters 
relating to such renewal.

065

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsInternet Applications Channel 
Services Framework Agreement

Pursuant to the Internet Applications 
Channel Services Framework Agreement 
signed between the Company and 
China Telecommunications Corporation 
on 16 December 2013 and the related 
supplemental agreement subsequently 
entered into between the two parties 
(collectively, the “Internet Applications 
Channel Services Framework 
Agreement”), the Company provides 
Internet applications channel services 
to China Telecom Group. The channel 
services mainly include the provision 
of telecommunications channel and 
applications support platform, provision 
of billing and deduction services, 
coordination of sales promotion and 
development of customers services, etc. 
The pricing terms for such services are the 
same as those set out in the Community 
Services Framework Agreement.

The Company and China Telecommunications 
Corporation have entered into a 
supplemental agreement on 23 September 
2015 and renewed the Internet 
Applications Channel Services Framework 
Agreement on the same terms (except 
the pricing terms) for a further term of 3 
years expiring on 31 December 2018. No 
later than 30 days prior to the expiry of 
the Internet Applications Channel Services 
Framework Agreement, the Company 
is entitled to serve a written notice to 
China Telecommunications Corporation to 
renew the Internet Applications Channel 
Services Framework Agreement, and the 
parties shall consult and decide on matters 
relating to such renewal.

The Company confirms that it has 
complied with the disclosure requirements 
in accordance with Chapter 14A of the 
Listing Rules in respect of the connected 
transactions the Company conducted in 
the year 2017.

The Company’s external auditor was 
engaged to report on the Group’s 
continuing connected transactions for 
the year ended 31 December 2017 in 
accordance with the Hong Kong Standard 
on Assurance Engagements 3000 
“Assurance Engagements Other Than 
Audits or Reviews of Historical Financial 
Information” and with reference to 
Practice Note 740 “Auditor’s Letter on 
Continuing Connected Transactions under 
the Hong Kong Listing Rules” issued by 
the Hong Kong Institute of Certified Public 
Accountants.

The auditors of the Group have reviewed 
the continuing connected transactions 
of the Group for the year ended 31 
December 2017 and have confirmed to 
the Board that nothing has come to their 
attention that causes them to believe 
that the relevant continuing connected 
transactions:

1. 

2. 

have not been approved by the Board 
of the Company;

(for transactions involving the 
provision of goods or services by the 
Group) were not entered into, in all 
material respects, in accordance with 
the pricing policies of the Group;

3.  were not entered into, in all material 
respects, in accordance with the 
terms of the agreements governing 
such transactions; and

4. 

have exceeded the annual caps as set 
by the Company.

066

Report of the DirectorsThe Independent Non-Executive Directors 
of the Company have confirmed that all 
continuing connected transactions for the 
year ended 31 December 2017 to which 
the Group was a party:

1.   had been entered into, and the 

agreements governing those 
transactions were entered into, by 
the Group in the ordinary and usual 
course of business;

2.   had been entered into either:

(i) 

(ii) 

on normal commercial terms or 
better; or

if there are not sufficient 
comparable transactions to 
judge whether they are on 
normal commercial terms, on 
terms no less favourable to the 
Company than those available 
to or (if applicable) from 
independent third parties; and

3. 

had been entered into in accordance 
with the relevant terms that are fair 
and reasonable and in the interests 
of the shareholders of the Company 
as a whole.

The Independent Non-Executive Directors 
have further confirmed that:

The values of continuing connected 
transactions for the year ended 
31 December 2017 entered into between 
the Group and its connected persons 
which are subject to annual caps have not 
exceeded their respective annual caps.

Business Review

Relating to the details of the material 
development of the Group in 2017, a fair 
review of the business and a discussion 
and analysis of the Group’s performance 
during the year and the material factors 
underlying its results and financial 
position are provided in the Chairman’s 
Statement on pages 10 to 19, Business 
Review on pages 30 to 39 and Financial 
Review on pages 40 to 47 of this annual 
report. Description of the principal risks 
and uncertainties faced the Group can 
be found throughout this annual report, 
particularly in the Environmental, Social 
and Governance Report on pages 74 to 
137 of this annual report. Particulars of 
important events affecting the Group that 
have occurred after 31 December 2017, 
if any, can also be found in the Notes to 
the Consolidated Financial Statements. 
The outlook of the Group’s business is 
discussed throughout this annual report 
including in the Chairman’s Statement.

067

China Telecom Corporation Limited  Annual Report 2017Report of the DirectorsDescription of the Group’s key 
relationships with its employees, 
customers, suppliers and others that have 
a significant impact on the Company and 
on which the Company’s success depends 
can be found throughout this annual 
report, particularly in the Environmental, 
Social and Governance Report on pages 74 
to 137 of this annual report. In addition, 
more details regarding the Group’s 
performance by reference to financial key 
performance indicators and environmental 
policies, as well as compliance with 
relevant laws and regulations which have 
a significant impact on the Group, are 
provided in the Chairman’s Statement, 
Business Review, Financial Review, 
Environmental, Social and Governance 
Report of this annual report. Each of the 
above-mentioned relevant contents form 
an integral part of this Report of the 
Directors.

Compliance with the Corporate 
Governance Code

Please refer to the Environmental, Social 
and Governance Report set out on pages 
74 to 137 of this 2017 annual report of 
the Company for details of our compliance 
with the Corporate Governance Code.

Material Legal Proceedings

As at 31 December 2017, the Company 
was not involved in any material litigation 
or arbitration, and as far as the Company 
is aware, no material litigation or claims 
were pending or threatened or made 
against the Company.

Auditors

Deloitte Touche Tohmatsu and Deloitte 
Touche Tohmatsu Certified Public 
Accountants LLP were appointed as the 
international and domestic auditors of 
the Company, respectively for the year 
ended 31 December 2017. Deloitte Touche 
Tohmatsu has audited the accompanying 
consolidated financial statements, which 
have been prepared in accordance with 
the International Financial Reporting 
Standards. The Company has appointed 
Deloitte Touche Tohmatsu and Deloitte 
Touche Tohmatsu Certified Public 
Accountants LLP since 29 May 2013. 
The relevant re- appointment of Deloitte 
Touche Tohmatsu and Deloitte Touche 
Tohmatsu Certified Public Accountants 
LLP as the Company’s international and 
domestic auditors, respectively for the 
year ending 31 December 2018 will be 
proposed to the Annual General Meeting 
of the Company to be held on 28 May 
2018.

By Order of the Board
Yang Jie
Chairman and Chief Executive Officer

Beijing, China
28 March 2018

068

Report of the DirectorsDuring the reporting period, all members 
of the Supervisory Committee acted in 
accordance with the Company Law of 
the People’s Republic of China and the 
Articles of Association of the Company, 
followed the principles of integrity and 
diligently carried out their supervisory 
function to safeguard the interests of 
the shareholders, the Company and the 
employees.

I. The work status of the 
Supervisory Committee of 
the Company

During the reporting period, the 
Supervisory Committee held two 
meetings. At the sixth meeting of 
the Fifth Session of the Supervisory 
Committee held on 14 March 2017, the 
Supervisory Committee reviewed and 
approved six agenda items, including 
the financial statements for the year 
2016, the auditor’s report issued by the 
external auditors, the profit distribution 
and dividend proposal, the Supervisory 
Committee’s report for the year 2016, 
the working plan of the Supervisory 
Committee for the year 2017, the change 
of session of the Supervisory Committee, 
and passed the relevant resolutions. 
Regarding profit distribution and dividend 
proposal, internal control formulation and 
connected transactions, the Supervisory 
Committee has communicated with 
the Finance Department, Internal Audit 
Department and external auditors and 
raised certain recommendations. On 23 
May 2017, the supervisors duly signed 
to approve the appointment of Mr. 
Sui Yixun as the Chairman of the sixth 
session of the Supervisory Committee. At 
the first meeting of the Sixth Session of 
the Supervisory Committee held on 16 
August 2017, the Supervisory Committee 
reviewed and approved the interim 
financial statements of the Company for 
year 2017 and the review report of the 
external auditors, and passed the relevant 
resolutions. Regarding the Company’s 
operating results, the review of interim 
financial statements and connected 
transactions, the Supervisory Committee 

has communicated with the Finance 
Department, Internal Audit Department 
and external auditors and raised certain 
recommendations. During the reporting 
period, members of the Supervisory 
Committee supervised the major decision-
making process of the Company and the 
performance of duties by the members 
of the Board and the senior management 
through their attendance at the relevant 
meetings such as the 2016 annual 
general meeting, the extraordinary 
general meeting for year 2017, the Board 
meetings and Audit Committee meetings.

II. The overall assessment of 
the operation management 
and performance during the 
reporting period

The Supervisory Committee believed that 
during the reporting period, all members 
of the Board and members of senior 
management have complied with rules 
and regulations, upheld the principles 
of diligence and integrity, safeguarded 
the interests of shareholders, fulfilled 
their responsibilities fully in accordance 
with the Articles of Association of 
the Company, diligently implemented 
the resolutions of the shareholders’ 
meetings and the Board meetings, 
and strictly complied with the relevant 
regulations for listed companies. The 
Supervisory Committee has not observed 
any behaviours that breached the laws, 
rules, and Articles of Association of the 
Company, or damaged the interests of 
shareholders.

During the reporting period, with 
pragmatic promotion of transformation 
and upgrades, the Company devoted 
to persistently strengthen network 
capabilities, adhered to integration and 
innovation as well as scale development, 
and insisted on promoting reforms to 
stimulate vitality and reinforced excellent 
execution, effectively responding and 
tackling various challenges. Business 
scale grew rapidly and achieved solid 
results. In 2017, the operating revenues 

069

Report of the Supervisory CommitteeChina Telecom Corporation Limited  Annual Report 2017of the Company amounted to RMB366.2 
billion, representing an increase of 
3.9% over last year. Of which service 
revenues amounted to RMB331.0 billion, 
representing an increase of 6.9% over 
last year with revenue growth surpassing 
the industry average for three consecutive 
years. Mobile service revenues amounted 
to RMB153.8 billion, representing an 
increase of 11.7% over last year while 
wireline service revenues amounted 
to RMB177.2 billion, representing an 
increase of 3.0% over last year, resulting 
in concurrent enhancement in growth 
rates. Revenue structure was further 
optimised and the proportion of revenues 
from emerging businesses as a percentage 
of service revenues increased by 6.4 
percentage points over last year. EBITDA 
was RMB102.2 billion, representing an 
increase of 7.4% over last year. EBITDA 
margin was 30.9%, representing an 
increase of 0.2 percentage point over 
last year. Net profit was RMB18.6 billion, 
representing an increase of 3.3% over 
last year while basic earnings per share 
were RMB0.23. Capital expenditure was 
RMB88.7 billion, representing a decrease 
of 8.4% over last year and achieving 
persistent stringent control. Free cash 
flows has remarkably improved and 
reached RMB7.3 billion. In summary, the 
Company accurately grasped the trends 
in mobile Internet development and the 
integrated development of the industry. 
The operational efficiency was rapidly 
improved. The core competitiveness 
was significantly strengthened and the 
corporate development is full of vitality. 
Meanwhile, while conscientiously fulfilling 
its responsibility to shareholders, the 
Company voluntarily committed itself 
to the sustainable economic, social and 
environmental development and persisted 
in as well as excelled in fulfilling its social 
responsibilities, such as its inherent 
corporate responsibilities, responsibilities 
towards customers, responsibilities 
towards employees, environmental 
responsibilities and social welfare 
responsibilities.

III. The independent opinion on 
the relevant matters during the 
reporting period

1. The opinion raised by the 
Supervisory Committee on the 
compliance of the operation of the 
Company with laws and regulations

Pursuant to the relevant laws 
and regulations of the PRC, the 
Supervisory Committee monitored the 
convening procedures and resolutions 
of the meetings of the Board, the 
implementation by the Board of the 
resolutions approved by the shareholders’ 
meetings, the performance of duties by 
the Company’s senior management, and 
the Company’s management policies. 
The Supervisory Committee is of the 
view that the Directors and the senior 
management, in performing their duties, 
strictly complied with the relevant 
rules and regulations, safeguarded the 
legitimate rights and interests of the 
Company and the shareholders as a 
whole especially those of the minority 
shareholders, actively promoted the 
regulated operations of the Company, 
enhanced the level of governance of the 
Company, followed lawful procedures 
in their decision-making, implemented 
resolutions of the shareholders’ meetings. 
The Supervisory Committee was not aware 
of any behaviours of the Directors or 
the senior management which violated 
the laws, regulations, the Articles of 
Association of the Company or were 
detrimental to the interests of the 
Company.

2. The opinion raised by the 
Supervisory Committee on the 
financial implementations of the 
Company

Through the supervision and inspection 
of the Company’s financial policies and 
financial condition, the Supervisory 
Committee is of the view that the 
Company is able to strictly comply with the 
regulatory requirements such as section 
404 of the US Sarbanes-Oxley Act and to 

070

Report of the Supervisory Committeecontinue to enhance its internal controls 
over financial reporting, while effectively 
controlling and managing the Company 
in accordance with rules and regulations. 
The Supervisory Committee suggested the 
Company to strengthen risk control as well 
as investment efficiency assessment in the 
area of emerging businesses. Upon the 
review of the financial statements for the 
year 2017 with unqualified audit opinion 
and other relevant information to be tabled 
at the Annual General Meeting, which 
were prepared in accordance with the 
China Accounting Standards for Business 
Enterprises and the International Financial 
Reporting Standards as audited by PRC 
certified accountants and international 
auditors of the Company, the Supervisory 
Committee is of the opinion that the 
financial statements truly and fairly 
reflect the Company’s financial condition, 
operating results and cash flows.

In 2018, the Supervisory Committee 
will continue to strictly adhere to the 
Articles of Association of the Company 
and relevant regulations, assume its 
responsibility to protect the interests 
of the shareholders and the Company 
and monitor the Company to fulfill its 
commitment to its shareholders. The 
Supervisory Committee will focus on 
the Company’s implementation of the 
comprehensive transformation and 
upgrades strategy, implementation 
of important measures in the process 
of network intelligentisation, service 
ecologicalisation and operation 
intellectualisation, and will further 
broaden the planning of the work of the 
Supervisory Committee and strengthen its 
efforts in monitoring so as to protect the 
interests of all investors.

By Order of the Supervisory Committee
Sui Yixun
Chairman of the Supervisory Committee

Beijing, China
28 March 2018

071

China Telecom Corporation Limited  Annual Report 2017Report of the Supervisory CommitteeRecognition and Awards

072

Our Achievements

Soar to new height 

GREEN DEVELOPMENT

OPERATING WITH INTEGRITY

WIN-WIN COOPERATION

CREATING VALUE TOGETHER

074

Environmental, Social and Governance ReportAs a large-scale and leading integrated information services 

operator in the world, China Telecom all along persists to 
incorporate the responsibilities of environmental, social and governance 
(“ESG”) in corporate’s operation and management, and has established 
and continues to optimise the effective risk management and internal 
control systems in relation to ESG. With rapid development of mobile 
Internet and swift upgrade of information consumption, the Company 
persists to promote the corporate transformation and accelerates 
business upgrade, endeavouring to provide premium network 
information services for users and striving to be a leading integrated 
intelligent information services provider.

The Company strictly complies with the provisions of the Environmental, 
Social and Governance (ESG) Reporting Guide as set out in Appendix 27 
to the Rules Governing the Listing of Securities on The Stock Exchange 
of Hong Kong Limited. In considering the concerns of stakeholders 
together with the impact of its operations on economic, environmental 
and social aspects, the Company established its own System of 
Environmental, Social and Governance (ESG) Indicators in 2017. The 
Company set up the internal process of collecting and monitoring the 
data on ESG performance and refined procedures on ESG data collection, 
review and application to ensure the detailed ESG information on how 
the Company obliges to fulfill its responsibility in environmental, social 
and governance aspects as required under the relevant provisions have 
been disclosed. This report is a yearly report which covers the Company 
and its subsidiaries (branches) for the period from 1 January 2017 to 
31 December 2017. For details of compliance with ESG Reporting Guide, 
please see the ESG Reporting Guide Index in this report.

This report has been reviewed and approved by the Board of Directors 
of the Company.

075

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportBy adhering to the core philosophy of “comprehensive innovation, pursuing 

truth and pragmatism, people-oriented approach and creating shared 

value”, China Telecom persists to incorporate corporate responsibilities into 

development strategy, daily operation and management activities. The Company 

also perseveres in the fulfillment of its responsibilities for the interests of 

stakeholders including the country, shareholders, customers, employees, 

suppliers, peers within the same industry and the community, while committing 

to step on a responsible development path and continuously enhancing corporate 

comprehensive values.

076

Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportInherent corporate 
responsibilities:

Responsibilities towards 
employees:

Employees are the most valuable 
assets of a corporation. China Telecom 
safeguards the interests of its employees 
in accordance with laws, promotes staff 
development, encourages employees to 
participate in management, takes care of 
its employees’ well-being, and strives to 
enable employees and the Company to 
grow together.

Environmental responsibilities:

It is a mission of all mankind to develop 
a green and environmentally friendly 
environment. Through promoting 
green elements in management, 
procurement, operation, office 
administration and community welfare 
activities, China Telecom strives to 
achieve an environmentally friendly 
green development to assist the green 
development of economy and society.

Social welfare responsibilities:

Commitment to charitable social activities 
facilitates a better society. China Telecom 
takes the initiatives to reward the society 
by enthusiastically participating in 
community charity affairs.

As a national mainstream 
telecommunications operator, there 
are inherent corporate responsibilities 
towards the fundamental network, 
new style communication facilities, 
universal telecommunications services, 
network information security, emergency 
communications, technology innovation 
and value chain development. China 
Telecom unwaveringly exerts the 
backbone function to facilitate the 
establishment of “Cyberpower” and 
persistently contributes to the economic 
and community development.

Responsibilities towards 
shareholders:

Shareholders are investors of a 
corporation. China Telecom adheres to 
carry out robust operations, striving to 
honour its commitment to shareholders 
through achieving excellent operating 
results and continuously enhancing its 
corporate values.

Responsibilities towards 
customers:

Customers are the foundation for 
corporate sustainable development. 
China Telecom strives to provide heartfelt 
services to customers, protect their rights, 
gain in-depth understanding of customers’ 
need, and unwaveringly innovate products 
and services to customers, all of which 
enabling our customers to fully enjoy their 
digital lives.

077

China Telecom Corporation Limited  Annual Report 2017Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportI. Operating with integrity and in 
compliance with the laws

China Telecom governs the corporate in 
accordance with laws and regulations, 
persists to operate in compliance with the 
laws and integrity through abidance by 
relevant laws and regulations and industry 
regulations. We established an all-rounded 
and seamless compliance system featuring 
internal control, audit supervision, 
anti-corruption and comprehensive 
risk management. In accordance with 
Accounting Law of the PRC and other 
laws and regulations and the regulatory 
requirements governing internal control of 
listed companies in capital markets such 
as USA and Hong Kong, the Company 
established its Internal Control Manual 
to ensure that the Company’s operation 
management is in compliance with laws 
and regulations, assets are secured, 
and the financial reports and relevant 
information are valid and complete. The 
Company established an intellectual 
property management system and 
strengthened the protection of intellectual 
property rights. The Company strictly 
executed the laws and regulations on 
integrity governance and anti-corruption, 
established and improved five major 
mechanisms including anti-corruption 

education, system monitoring, discipline 
and accountability, fault tolerance and 
correction, and inspection and check; 
opened and operated a public WeChat 
account called “China Telecom with 
Integrity”; set up whistleblowing postal 
mailbox, emails and hotline to address 
any report of whistleblowing allegations 
and relevant complaints on its employees 
and to provide relevant criticism, opinions 
and recommendations on integrity 
construction and anti-corruption work. 
The Company has set up an effective 
and standard communication mechanism 
in order to regulate the disclosure of 
corporate information, and open to 
government supervision and public 
scrutiny.

In 2017, according to the laws and 
regulations and the requirements of 
regulatory authorities, in line with the 
changes in business operations, the 
Company continuously strengthened 
its integrity governance and anti-
corruption work, reinforced construction 
of supervised mechanisms, perfected the 
Internal Control Manual and other rules 
and regulations, continuously assessed the 
implementation of rules and regulations, 
and promptly rectified the problems once 
being identified.

Our installation and maintenance experts

078

Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportII. Fulfilling our inherent 
responsibilities as a 
telecommunications operator

China Telecom vigorously promoted the 
network speed upgrade in 2017, provided 
network assurance characterised with 
high-speed, safety and reliance, and strove 
to deliver network information security, 
universal network services and emergency 
service network.

Vigorous promotion of speed 
upgrade and tariff reduction

The Company continuously constructed 
and optimised 4G network and achieved 
“refarming” of 800MHz and built FDD 
4G full coverage network, with coverage 
rate over 98% of the population while 
the network speed reached the industry-
leading level. The Company devoted to 
improving network coverage quality, 
particularly in traffic-intensive and voice-
intensive zones such as high-speed trains, 
expressways, colleges and universities, 
high-density residential areas, high-
traffic commercial areas and subways, 
and thus continuously improved customer 
experience.

The Company continuously extended the 
promotion of “fibre-to-the-home” (FTTH) 
with fibre broadband coverage rates 
reaching 96% in urban cities and 85% 
in administrative villages. The Company 
took a lead in upgrading fibre broadband 
network from Hundred-Mbps to 
Thousand-Mbps, and provided Thousand-
Mbps fibre broadband network as required 
in provincial capitals and developed cities.

The Company has further reduced data 
tariff for wireline broadband and handset. 
In 2017, the unit bandwidth price of 
wireline broadband reduced by 37% 
comparing to 2016, and the average tariff 
price of handset data traffic decreased 
by 53% compared with that of 2016. 
Domestic long-distance and roaming fees 
for handset users have been cancelled. 
The long-distance tariff for international, 

Hong Kong, Macau and Taiwan calls and 
data roaming fee have been substantially 
reduced, in particular, the long-distance 
tariff for international calls connecting to 
73 areas in Europe, America and countries 
along “the Belt and Road” has been 
reduced by 90% on average.

Establishment of wide coverage 
Narrow Band Internet of things (NB-IoT)

Following the international standards 
and the 800MHz LTE low-frequency 
network, the Company became the 
pioneer in completing its NB-IoT network 
construction with nearly 300,000 base 
stations, which is leading globally in terms 
of wide coverage and network scale. 
Leveraging on the network advantages 
of NB-IoT, the Company provided various 
IoT applications to proactively meet 
prosperous customer needs on the new 
generation of Internet of Things with big-
connection and low-energy consumption 
and meanwhile to effectively reduce 
consumptions on resources and energy.

Maintaining network information 
security

The Company complies with the 
Cybersecurity Law of the People’s Republic 
of China and other laws and regulatory 
requirements in relation to network 
information security, conscientiously 
responds to the requirements of the 
Ministry of Industry and Information 
Technology, Ministry of Public Security 
and other authorities on prevention 
and combating communications frauds, 
and proactively takes preventative and 
corrective actions on network and 
information security risks of different 
kinds. In 2017, the Company took the 
initiatives in carrying out investigations 
and reforms on any potential security 
flaws in its internal network and 
system, and enhanced the network 
security protection capability. The 
Company continuously improved its 
administration on network information 
security, optimised the responding 

079

China Telecom Corporation Limited  Annual Report 2017Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportAssuring emergency communications

The Company is truly committed to 
the mission of providing safe and 
smooth assurance communications. 
In 2017, the Company fought against 
a number of severe natural disasters 
such as earthquake, flood and typhoon; 
successfully provided assurance network 
services to major events including the 
Belt and Road Forum for International 
Cooperation, BRICS Xiamen Summit 
and the 19th CPC National Congress. In 
2017, over 110,000 relief workers, over 
25,000 rescue vehicles and over 19,000 
emergency communication equipment 
were deployed.

Telecommunications assurance in the BRICS Xiamen Summit

China Telecom’s representative assisted foreign journalists in 
the BRICS Xiamen Summit

and processing procedures of network 
information security, introduced anti-
fraud technologies and methods, and 
improved its overall risk management 
on network information security risks. 
The Company launched campaigns and 
interactive activities on communications 
frauds prevention via various new media 
channels to raise public awareness on 
fraud prevention. In accordance with the 
demands of customers, the Company kept 
promoting network information security 
products such as “Cloud Dam”.

Promoting universal 
telecommunication services

The Company continuously promotes the 
construction of communication networks 
in rural areas and remote rural villages 
and strives to improve the broadband 
access coverage in rural areas. The 
Company actively participated in the pilot 
project of universal services initiated by 
the government in 2016 and proactively 
assisted in project planning and measures. 
By the end of 2017, China Telecom bid 
about 50,000 network construction 
projects for administrative villages and 
completed about 40,000 construction 
tasks of communications network of 
administrative villages. The Company has 
set up local service points for rural villages, 
promoted e-commerce in rural areas, 
endeavouring to improve informatisation 
level in rural villages and promote the 
development of villages.

Completed the 
Network  
Construction in about

40,000

Administrative Villages

080

Fully devoted to safeguard service assurance of  
the “Two Sessions”

Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportIII. Fulfilling our responsibilities 
towards our customers

of sales staff on accessing and editing 
customer account information in order to 
pragmatically protect user information.

China Telecom improved the 
communication with its customers to have 
a deeper understanding of their needs and 
actively worked with industrial partners to 
develop five business ecosphere, namely, 
Intelligent Connection, Smart Family, New 
ICT Applications, IoT and Internet Finance. 
We dedicated to provide customers with 
high-quality fundamental business such 
as 4G and fibre broadband and industry 
information applications of emerging 
businesses such as HD IPTV, Cloud 
Computing, Big Data, Mobile Payments, 
Internet of Things and “Internet +”. The 
Company met information consumption 
needs of various customers, facilitated 
the transformational upgrades of 
various industries and sectors, persisted 
in construction of service capability, 
innovated services methods, and 
endeavoured to improve its service level.

Safeguarding the interests of 
customers

The Company strictly conforms to 
the laws and regulations regarding 
consumer rights and interests such as 
Law of the People’s Republic of China 
on Protection of Consumer Rights and 
Interests, dedicates to provide products 
and services in compliance with laws 
and regulations, performs compliance 
checks on advertisement campaigns and 
continuously standardises the business 
tariff management. The Company follows 
the Provisions on Protection of Personal 
Information of Telecommunications and 
Internet Users promulgated by the Ministry 
of Industry and Information Technology, 
implemented the Regulations of China 
Telecom on Security Management of 
Information of Users and any other 
requirements, standardises the process of 
collecting, storing, transmitting, using and 
destroying user information and strictly 
controls the authorisation permission 

Provision of FTTH

Introduced new information services to villagers in remote 
area

The Company sincerely collects and 
listens to users’ opinions via channels like 
“Hotline 10000” and online and physical 
stores, and continuously carries out 
events such as “Customer Rights Day”, 
“General Manager’s Service Day” and 
“Listen to hotline 10000”. The Company 
timely responded to users’ claims and 
complaints. In 2017, the Company 
responded to hot topics like ‘canceling 
the long-distance and roaming tariff in 
a timely manner and improved relevant 
services. The Company actively cooperated 
with the industry authorities on junk 
messages management. In 2017, the 
Company continuously improved systems 
and procedures to effectively control the 
number of complaints on junk messages 
received from China Telecom.

The customer complaint rate of China 
Telecom for 2017 was lower than the 
target set by the Ministry of Industry and 
Information Technology, which remained 
at a relatively low level amongst its 
industry peers.

081

China Telecom Corporation Limited  Annual Report 2017Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportThe Company consistently improved 
customer experience. In 2017, the 
Company formed a dedicated team 
focusing on new packages and new 
services, such as large data traffic 
packages, BestPay and family cloud to 
gain customers’ experience; for problems 
identified during the progress, closed-loop 
system process was in place to implement 
feedback, rectification and tracking 
against the issues found, so as to improve 
the operation services continuously. 
In self-owned stores and community 
stores, the Company set up Smart Family 
demonstration area to enhance customer 
experience of Smart Family through the 
physical display of products like e-Surfing 
HD and intelligent Wifi networking. The 
user experience platform UE189 developed 
and operated by the Company worked 
effectively and won the prize at the China 
UX Innovation Awards organized by User 
Experience Alliance China and other 
organisations.

According to assessment conducted by 
the Ministry of Industry and Information 
Technology, in 2017, the customer 
satisfaction rate on Internet access from 
both mobile and wireline broadband of 
China Telecom continued to maintain 
leading position in the industry.

Offering customers a better experience

The Company continuously enhances 
capabilities for core services. In 2017, 
according to the customer experience 
and perception, the Company further 
promoted the dynamic optimisation of 
4G network and provided customers with 
services like ‘web history tracking inquiry’ 
and ‘getting global roaming service with 
one click’. For the broadband service, 
the Company made a commitment of 
“installation within one day, repairs within 
one day, compensation in the event of 
delay”, and organised a professional 
engineering team to provide intelligent 
Wifi networking service to further 
facilitate the convenience of customer 
self-service. The platform processing 
capability of BestPay was enhanced while 
the interface process of customer service 
was optimised, increasing the efficiency of 
business operation. e-Surfing HD service 
provided mobile self-troubleshooting 
service. A service system for Internet of 
Things was built, in which self-service 
function was provided to customers 
through WeChat public account and 
self-service portal systems. The Cloud 
Computing and Big Data businesses 
improved the customer service system 
so that the self-service capability at the 
customer end is improved.

The intelligent service capability has been 
substantially enhanced. In 2017, the 
Company created the “Smart 10000” 
and applied the artificial intelligence 
and Big Data technology to improve the 
quality and efficiency of “Hotline 10000” 
service. The “construction and operation 
of all-media intelligent customer service” 
was awarded the first prize at the first 
National Quality Service Competition 
held by China Association for Quality. 
The Company persisted in innovation of 
smart communication means by providing 
“quick, simple and beautiful”video 
live customer services. The Company 
embedded service robots at service 
points which served more than 50 million 
customers a month. The Company also 
continuously enhanced the new media 
services capability such as WeChat, of 
which users of new media customers 
services reached 300 million.

082

Customer First Service Foremost

Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportIV. Fulfilling our responsibility 
towards our employees

China Telecom safeguards the interests 
of its employees in accordance with 
the laws, attaches great importance to 
building harmonious labour relations, 
supports labour unions in carrying out 
their functions, encourages the employees 
to participate in the management and 
actively helps the employees to improve 
their capabilities, so that the Company 
and the employees can grow together.

Safeguarding the rights of 
employees

The Company strictly complies with 
and implements the relevant laws 
and regulations regarding labour and 
protection of the employees’ rights and 
interests including the Labour Law of the 
People’s Republic of China, the Labour 
Contract Law of the People’s Republic of 
China and the Trade Union Law of the 
People’s Republic of China, and protects 
the rights and interests of employees with 
respect to labour rights, democracy rights 
and spiritual culture in accordance with 
the laws. The Company strictly implements 
the Notice on Standardisation of Labour 
Management in Strict Compliance with 
the Labour Contract Law of the People’s 
Republic of China, improves the staff 
management system, strengthens 
the labour contract management and 
employee relationships and conducts 
workforce employment in accordance 
with laws and regulations. The Company 
also ensures that all contract employees 
have their labour contracts signed and 
their social insurances paid. The Company 
strictly implements the Notice on Issues 
concerning Labour Dispatch Management, 
improves the business operation models 
and job role classification, determines 
the employment form of each role, 
standardises the agreements signed with 
contract or agency workers and urges 
these dispatch units and dispatch works 
to sign employment contracts, pay social 
insurance and to protect the rights and 

interests of contract or agency workers. 
The Company adheres to principles of 
gender equality, ethnic equality and equal 
pay for equal work, protects the privacy 
of employees in accordance with laws and 
implements the paid annual leave system. 
The Company prohibits child labour and 
forced labour in accordance with laws. 
In 2017, no child labour or forced labour 
were found. The Company supports 
the labour unions in carrying out their 
functions in accordance with the laws, 
encourages the employee participation in 
management and continuously establish a 
stable and harmonious relations with the 
employees.

Actively promoting employee growth

The Company strengthens the 
construction of high-level professional 
talents team. In 2017, the Company 
implemented China Telecom high-
level professional talent management 
measures and continuously optimised 
various systems and procedures for 
talent “selection, cultivation, utilisation 
and retention”; supported by the group 
professional workstation, the Company 
experimentally implemented the talent 
cultivating and sharing plan which 

“Young cadre e-Surfing training camp” for the growth of 
thousands of young employee

083

China Telecom Corporation Limited  Annual Report 2017Corporate Social Responsibility ReportEnvironmental, Social and Governance Reportcombined research, education and 
production, established professional 
workstations in two key areas namely, 
industry applications and network 
operation. According to the needs of 
major projects, a professional talent 
pool for these projects was created. The 
Company fully leveraged on the functions 
of professional talents and enhanced their 
capabilities via on-the-job training.

In line with the needs of corporate 
transformation and development 
and employees’ needs, the Company 
implemented the tailored training 
program. The Company continuously 
built up the training capabilities of 
China Telecom College and China 
Telecom Online College and developed 
courses focusing on various job levels 
and skill needs of each role, initiating 
differentiated training courses. In 2017, 
the Company allocated resources tiltered 
towards training for frontline employees, 
strengthened the on-the-job practical 
training for “Unit CEO”, including 
frontline employees like frontline sales 
personnel, backed-end maintenance 
personnel and network system support 
staff, which was much appreciated by the 
frontline staff. The Company was awarded 
the “Excellence in Practice Awards” by 
the Association for Talent Development 
(ATD) and the “Award of Excellence” 
by International Society for Performance 
Improvement (ISPI) for the “Unit CEO” 
training.

The Company actively urges the employees 
to develop and improve their skills and 
enhance their values concurrently. In 
2017, the Company consistently held 
various staff skill competitions and 
knowledge contests, fully mobilised the 
function of innovation workshops, guided 
the staff to improve their capabilities and 
quality and encouraged them to strive for 
innovations in their daily job, enabling 
employees to attain value enhancement 
and pursue personal development.

Enhancing production safety and 
health and safety management

The Company sincerely implements 
the Work Safety Law of the People’s 
Republic of China, effectively fulfills the 
core responsibilities for corporate safety 
production, continuously perfected safety 
production management system, clearly 
defined safety production duties, and 
strengthened performance evaluation. 
The Company establishes and improves 
its ‘dual preventive mechanism’ of risk 
management, including identified risk 
matrix and early elimination of hidden 
dangers, continuously checks safety 
production, strengthens supervision 
on the construction units and on-site 
inspection, and timely eliminate hazards; 
conducts safety production spot checks at 
the branches in 20 provinces (autonomous 
regions, municipalities) during the year, 
issues the assessment reports and list 
of questions identified, and promptly 
pushes forward the rectification. The 
Company carries out the activity of 
“safety production month”, widely 

084

Corporate Social Responsibility ReportEnvironmental, Social and Governance Reportwashroom and small activity rooms, 
continuously built ‘Mummy Cabins’ 
responding to the special needs of 
female employees, organised cultural and 
sports activities in which the employees 
were interested, to assist the employees 
in achieving work-life-balance and to 
increase the sense of blessings.

V. Fulfilling the responsibility 
for environment

China Telecom complies with the 
Environmental Protection Law of the 
People’s Republic of China, the Energy 
Conservation Law of the People’s 
Republic of China and other laws and 
regulations related to environmental 
protection, practises the concept of 
green development, endeavours to 
build a green network, pushes forward 
green operation to effectively protect 
the environment. The Company sets 
up environmental indicators, releases 
collected performance data on a regular 
basis, proactively communicates with the 
society of its environmental protection 
actions and effectiveness and willingly 
opens to public scrutiny. There was no 
violation of environmental protection laws 
and regulations as well as no material 
impact on the environment caused by the 
Company in 2017.

promotes relevant laws and regulations 
as well as internal policies and rules on 
production safety, persistently increases 
the employee awareness on safety, sense 
of self-protection and self-check, and 
enhances the training of special operation 
employees, ensuring all of them obtain 
licences to operate. By the end of 2017, 
there was no occurrence of severe 
casualties and accidents.

The Company attaches great attention 
to occupational health and safety by 
regularly organising the employee 
medical examination and continuously 
improving workplace environment, thus 
effectively eliminating the occurrences 
of occupational diseases. The Company 
continuously conducts employees 
assessment programs (“EAP”) and other 
counselling activities concerning mental 
health of the employees, and proactively 
helps the employees reduce their physical 
stress.

Caring employees’ lives

The Company perfects the closed-loop 
management mechanism from gathering, 
analysis, processing and feedback to 
understand employee grievances and 
establishes communication channels with 
combination of traditional approaches 
like seminars, enquiries and interview, 
face-to-face activity, employee forum 
and online platform, striving to enhance 
the communication. The Company 
proactively responds to staff requests, 
promotes normal sympathy, express 
cares to employees such as special help 
for vulnerable employees, medical care 
consultation service and the provision 
of medicine cabinet, to offer practical 
solutions to the employees with needs. 
In 2017, the Company insisted to offer 
employees routine care and visits frontline 
employees with needs, proactively built 
and promoted ‘Four-Smalls’ namely 
small canteens, small bathrooms, small 

085

China Telecom Corporation Limited  Annual Report 2017Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportPromoting energy conservation and 
emission reduction

The Company implements rules on energy 
conservation and emission reduction, 
through means like rules and regulations, 
work plans, assessment evaluation etc., 
applies energy conservation and emission 
reduction requirement to link through 
various operation activities such as 
procurement, construction, operation 
and office administration. China Telecom 
endeavours to reduce energy consumption 
of all kinds as well as greenhouse gas 
emission.

The Company consistently reduces energy 
consumption in network operation. 
The Company prefers low energy and 
environmentally friendly products 
when purchasing new equipments and 
proactively brings in new technologies to 
build the fibre network which is enabled 
to be more energy savings. In 2017, 

“Love with e-Surfing” volunteer service team participated in 
the tree planting day

the Company persistently replaced the 
obsolete equipment with high energy 
consumption, and completed the exiting 
of traditional TDM program-controlled 
exchange end office from the network; 
constantly promoted the integration 
of our business platforms with ‘cloud 
resource pool’, actively applied energy-
saving technologies in the construction of 
machine rooms and base stations, further 
extended the coverage of the energy-
saving technological application coverage 
for fundamental ancillary facilities and 
actively promoted the optimisation and 
redundancy reduction of such facilities, 
further advanced energy consumption 
in sub-divisions evaluation, to further 
enhance precision management of energy 
conservation and emission reduction. In 
2017, the unit energy consumption per 
information flow was 7.1 kgce/TB.

The Company proactively promotes 
energy efficiency approaches in the fields 
of operations, office administration and 
trainings. The Company accelerates the 
development of e-channel and constantly 
promotes the usage of e-channel in order 
to expand the proportion of e-channel 
amongst all channels. The Company 
advocates and encourages conferences 
or trainings by video, standardise and 
establishes the KPIs on the proportion of 
video conferences and trainings applied 
throughout the year as an assessment 
tool. The Company actively induces 
employees to learn and attend trainings 
via online channel by online college.

China Telecom employees took part in social welfare activity

Energy saving and go green

086

Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportConservation of natural resources

The Company promotes water 
conservation. The Company strengthens 
the management on water usage, actively 
carries out sewage disposal and treatment 
work, and promotes reuse of waste water, 
popularises water-saving appliances, and 
performs regularly checks and repairs on 
each section of the water supply system 
to prevent occurrence of “water runs 
all the time” and  “water runs without 
being used”. The major source of water 
is municipal water and reclaimed water 
is also used to certain extent. Within the 
reporting period, no water originated from 
its source has constituted major material 
impact.

The Company encourages paper saving. 
The Company actively pushes forward 
measurements on its paper use. According 
to the preliminary estimates, the amount 
of paper used in 2017 was approximately 
2,000 tons. The Company, from the 
perspectives of technical and procedures, 
proactively reduces paper use in operation 
sites and office facilities, and popularises 
electronic VAT invoice, electronic bills 
and paperless operation. In 2017, the 
Company connected its financial system 
in alignment with the system of the tax 
bureau, achieving automatic check of 
invoice authenticity and ceasing to provide 
the original paperwork for authentication 
checks.

The Company deepens reverse logistics 
by implementation of measures on 
reverse logistics, enhances the recycling, 
disposal and utilisation of waste and used 
materials, to effectively save resources 
and to reduce environmental pollution. In 
2017, the Company constantly promoted 
the recycling, utilisation and harmless 
disposal of such waste and old materials 
as batteries, copper cable and wireline 
devices. Since the traditional lead-acid 
battery contains large amount of heavy 
metal, waste acid, waste alkali and other 
electrolyte solution, discarding battery 
carelessly will create water pollution 
and damage the crops and land. The 

Company, on one hand, conducts overall 
on-site evaluation on the environmental 
protection practices of the battery 
supplier, and constantly purchases green 
and energy-saving products such as high 
temperature resistant lead-acid battery 
and lithium iron phosphate battery, and 
on the other hand, the Company gradually 
establishes a complete management 
system for battery recycling and disposal, 
and complies with relevant state laws 
and regulations in terms of recycling, 
transportation, storage and transfer, 
to prevent pollution. The Company 
centralises the trade and transfer of 
waste copper cables generated from the 
‘Fibre roll-out’ campaign, through public 
auction, etc., to ensure openness, justice 
and fairness. The Company constantly 
enhances the recycling and reuse of 
equipments like wireline terminals through 
measures such as refurbishment and cross-
provincial re-allocation, etc., to improve 
resources efficiency and to mitigate the 
risk of environmental pollution. Waste and 
used materials without recovery value are 
properly disposed in strict accordance with 
state regulations after taking full account 
of the environmental impact.

Emphasising environmental 
protection in engineering 
construction

The Company has taken proactive 
environmental protection measures 
regarding issues in telecommunications 
engineering construction concerned by 
the government and the public, such as 
farmland protection, equipment pollution, 
construction impact and electromagnetic 
radiation.

In the aspect of farmland protection, the 
occupied lands for residential use and 
other used lands will be preferred in site 
selection for base stations, to the greatest 
extent that no additional farmland will be 
occupied.

In the area of equipment pollution, non-
polluted equipment with low noise and 
electromagnetic and free of pollutants will 
be preferred.

087

China Telecom Corporation Limited  Annual Report 2017Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportIn the aspect of construction impact, 
mineral reserves, forest, grasslands, 
wildlife habitats, natural and cultural 
relics, natural reserves, scenery areas, 
etc. are intentionally avoided when 
conducting routing roll-out deployment 
for fibre cables, so that the surrounding 
environment will not be changed.

In regard to electromagnetic radiation, 
the Company monitors and assesses the 
electromagnetic radiation around the base 
station, opens to public scrutiny, enhances 
communication with the community and 
respects voices from the community, 
strictly controls the quality of network 
equipment by imposing controls from the 
source, actively takes advanced technical 
means to refine the layout of base station, 
so that the emission is lower than the 
national standards.

Promoting co-construction and 
co-sharing of communication 
infrastructure

The Company closely worked with other 
telecommunications operators and China 
Tower Corporation Limited, actively 
pushing forward the co-construction 
and co-sharing of such infrastructures as 
base stations, channels and pole lines, to 
effectively reduce repeated construction, 
to protect the natural environment and 
landscape, and to reduce the land use and 
energy and raw materials consumption. In 
2017, the Company provided more than 
22,000 kilometers of shared pole line, 
more than 1,500 kilometers of shared 
pipeline, and more than 1,200 sets of 
shared indoor distribution system.

VI. Promoting obligation 
performance by the supply 
chain

China Telecom strictly follows the 
purchase-related state laws and 
regulations as well as its internal 
management rules on  purchase, 

consistently adheres to the management 
concepts focusing on value-added, 
sunshine and green procurement, 
commits to a trusted relationship with 
suppliers to achieve win-wins, and actively 
communicates with and encourages its 
suppliers to fulfill social responsibilities 
together.

Regarding value-added procurement, 
the Company implements requirements 
on  quality of the purchased materials, 
expands the scope of quality inspection, 
improves supplier performance 
management, reviews the supplier 
evaluation system, enhances the 
application of data from above-
mentioned supplier management activities 
in purchase bidding evaluation, and 
facilitates the supplier to improve the 
delivery performance.

Regarding sunshine procurement, 
the Company strictly complies with 
requirements of regulations on 
management of the purchase bidding 
and tendering, and constantly promotes 
open bidding and transparent sourcing. 
In 2017, the Company organised its first 
competition on purchase regulations 
knowledge, in which over 8,700 personnel 
from 40 business units participated, 
promoting the standardisation of 
purchasing activities; released 85,000 
sourcing notices, which increased by over 
3 times over 2016.

Regarding green procurement, the 
Company constantly promotes the 
application of green procurement index 
in the sourcing process, increasing the 
purchase of energy-saving products. 
DC power modules purchased in 
2017 accounted for 94% of the high 
efficient power modules and the unit 
energy consumption of the sourced key 
specialised equipment was 2.8% lower 
than that in 2016.

088

Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportVII. Participation in social 
welfare activities

China Telecom voluntarily participates 
in social welfare activities. The 
Company implements the measures 
on  donation, under the principles of 
‘voluntariness, clear accountability, action 
within capabilities, being honest and 
trustworthy’, supports the development 
of technology, education, culture, sports 
and health care through multiple ways, 
and helps the vulnerable, disabled and 
disadvantaged. The Company encourages 
its employees to carry forward the spirit 
of volunteerism, and actively participate in 
volunteering activities of various types.

In 2017, the Company constantly 
assisted the parent company to carry 
out fixed-point poverty alleviation 
and supported the allocated area, The 
Company sponsored projects in fields like 
infrastructure, digitalisation, educational 
training, agriculture, sanitation and 
technology in 5 counties, including  
Banbar County of Tibet Autonomous 
Region, Yanyuan and Muli Counties 

of Sichuan Province, Shufu County of 
Xinjiang Uygur Autonomous Region 
and Tianlin County of Guangxi Zhuang 
Autonomous Region.

The Company constantly promotes the 
application of the Big Data Management 
platform for targeted poverty alleviation 
to all regions which makes it possible 
for the poverty alleviation administration 
authority to manage at village, household 
and individual level and to facilitate 
the measurement implementation. By 
the end of 2017, the management 
platform was deployed to 718 counties 
in 15 provinces (autonomous regions, 
municipalities), benefiting more than 31 
million population living in poverty. The 
Company actively promotes information 
construction in rural areas to relieve 
poverty, constantly builds online platform 
for farmers, improves network services 
in rural areas and facilitates the market 
entry of agricultural products to the city. 
By the end of 2017, the number of farmer 
cooperation reached 65,000, covering 
579 counties (districts) in 23 provinces 
(autonomous regions, municipalities) 
and benefited over 9 million farming 
households.

“multi-mode” handsets gained popularity in Tushan temple fair

Introduced emergency communications to schoolchildren

089

China Telecom Corporation Limited  Annual Report 2017Corporate Social Responsibility ReportEnvironmental, Social and Governance ReportIn 2017, our work on human resources has 
firmly adhered to the Company’s overall 
strategies in transformation and upgrades. 
We further liberalised our thoughts, 
innovated mechanisms, solidified 
foundation, standardised management 
and optimised the allocation of existing 
resources in order to continuously 
enhance human resources efficiency and 
provide sound organisational assurance 
and personnel support for the corporate 
sustainable and healthy development.

I. Strengthen senior management and 
executive team building. Integrating 
with the structural adjustment of executive 
team, we continue to promote younger 
cadre team and optimised the leadership 
structure of our provincial and municipal 
branches. Through methods including 
selection and recruitment, job exchange 
programs and rotation, as well as 
succession and retirement, we adjusted 
our executive teams among headquarters, 
provincial branches, professional units 
and sub-organisations. A group of well-
recognised executives with superb 
qualities, distinguished capabilities and 
outstanding performance were selected 
and promoted to important management 
positions, hence the professional and 
age structure of our management teams 
became more reasonable and balanced. 
We increased our efforts in training 
reserve cadres so as to achieve full 
coverage of practical training on reserved 
deputy cadres of provincial branches and 
provide the back-up reserve talents pool 
for corporate development.

II. Strengthen the supervision and 
guidance on staff selection and 
appointment. Insisted on problem-
oriented approach, we embed staff 
selection and appointment inspections 
into internal review with concurrent 
deployment and commencement, 
achieving full coverage of selection and 
appointment inspections. By launching 
deepened staff selection and appointment 
specific governance work, we implement 
rectifications according to categories so 
as to ensure specific governance work 
attaining effective results. The unification 
of the development of online selection 
and appointment supervision system 
has effectively reduced irregular staff 
selection and appointment practice and 
unconscious working errors or omissions.

III. Firmly establish “Talent Strong 
Enterprise” development strategy and 
clearly define talents work planning 
and goals to actively promote key 
tasks on talent management. In 2017, 
the Company further defined talents 
work planning and goals of “Hundred, 
Thousand and Ten Thousand Professional 
Talent Project”. We fully optimised the 
eco-system for talent development and 
increased our efforts in innovation and 
attraction of talents, achieving new 
progress and new breakthrough in the 
area of talents work.

Management exchanged ideas with frontline network 
maintenance technical experts

090

Human Resources Development ReportEnvironmental, Social and Governance ReportIV. Continuously optimise the structure 
of human resources. In 2017, according 
to the actual circumstances of business 
development of various provincial 
companies and the actual needs of 
adjusting workforce structure, we further 
optimised the total staff size control 
methods and reduced total staff size 
control for the provincial branches with 
rapid business development and high per 
headcount efficiency. Meanwhile, we 
provided tools and guidelines in managing 
staff size and optimisation of structure 
through annual efficiency benchmarking 
for provincial branches.

V. Enhance precision management of 
human resources and promote smart 
operations of human resources. With 
centralised MSS human resources system 
as the carrier, we strengthen connection 
and applications of human resources 
information and work information 
through injecting intelligence in Big Data 
application and management. In 2017, we 
carried out smart human resources pilot 
projects in Anhui and Zhejiang. Focusing 
on frontline customer-facing staff and 
surrounding the promotion of “three 
forces”, we commenced staff profiling 
and injecting intelligence in management, 
achieving precision allocation, precision 
motivation and precision cultivation so as 
to enhance execution capability.

Information of Employees

As at the end of 2017, the Group had 284,206 employees. The number of employees 
working under each classification and their respective proportions were as follows:

Management, Finance and Administration
Sales and Marketing
Operations and Maintenance
Research and Development

Total

Number of
Employees

Percentage

44,289
141,261
89,047
9,609

284,206

15.6%
49.7%
31.3%
3.4%

100.0%

091

China Telecom Corporation Limited  Annual Report 2017Human Resources Development ReportEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
 
Corporate – Employee 
Relationship

Communication between 
Management and Employees

We endeavour to maintain close 
connection with employees and 
understand the employees’ issues in 
all aspects. We established employee 
representative system at the group 
level to further standardise corporate 
employee empowerment. We also 
created a platform for employees 
at the group level to participate in 
company’s affairs so as to facilitate the 
implementation of employees’ rights of 
knowledge, participation, expression 
and scrutiny. In addition, we convened 
the Employees’ Representative Congress 
to listen to the general managers work 
report, reports of employees’ protection 
and development and “Four-Smalls” 
construction employees’ caring report. 
On special occasions such as holidays 
and important events, we innovated 
and carried out micro-surveys such as 
“International Working Women’s Day” 
female employees’ wishes, “National 
May 1st” outstanding model workers’ 
thoughts and demands, “Four-Smalls” 
demands of employees from northern 
branches at county level, comments and 
recommendation of cadres of labour 
unions and employee representatives. 
We also conducted micro-surveys on 
employees who participated the training 

every session. Our labour unions at 
provincial level initiated various survey 
activities such as micro wishes. In total, 
over 50,000 individuals participated. 
Through multi-type, multi-layer and 
multi-frequency surveys, we had more 
comprehensive, deepened and precise 
understanding in employees’ thoughts 
and working and living conditions. The 
understanding rate of complaint channels 
among frontline staffs reached 93%.

Cadres of labour unions at all levels, 
employees’ representatives and heads 
of labour unions insisted on in-depth 
investigations of frontline employees’ 
conditions, assisting in reflection and 
facilitating solving of employees’ 
difficulties and complaints. Through 
initiation of investigations on the 
platforms such as “Dual Hundred”, 
WeChat, YiChat and OA, we attended 
to the employees’ discussions and 
feedbacks on the Internet and understood 
employees’ condition via different 
channels. Labour unions at all levels held 
employees forum, visited staff families and 
employees at the frontline of production, 
received employees’ letters and visits 
as well as conducted online and offline 
questionnaire surveys, etc., at 62,000 
times. In addition, we collected more 
than 16,000 employees’ requests. All 
these measures facilitated the employee 
resolution rate of reasonable requests 
reached 86%.

Management provided guidance for emergency support

Management instructed employees at sales outlets

092

Human Resources Development ReportEnvironmental, Social and Governance ReportRoles and Duties of Labour Unions

Surrounding stimulation of vitality of 
employees, enhancement of capabilities 
and strengthening execution capability, 
we carry out job innovation activities to 
motivate employees to love and respect 
their jobs, make contributions so as 
to foster development. The Company 
launched “My job, My innovation” 
theme activities while the online 
activities emphasised fun and interaction. 
General knowledge competitions 
themed as Transformation 3.0, discipline 
inspection, production safety, employee 
empowerment and confidentiality were 
hosted on “Dual Hundred” platform 
with 370,000 participants in total. With 
the launch of job innovation “Xiao Xin 
San Wen” topics sharing activities, our 
employees shared nearly 10,000 topics. 
The “I want to share” module effectively 
promoted the exchange, replication 
and promotion of good practices and 
outstanding results. By carrying out “My 
team, My home” activity, more than 
265,000 people participated in online 
communication and discussion, and 
selected 100 excellent teams. Offline 
activities emphasised effectiveness. 
Through job innovation training classes, 
promotion of outstanding job innovation 
employees’ stories and recognisation of 
excellent achievements, the enthusiasm 
of frontline employees devoted into job 
innovation was significantly stimulated.

During the periods of “International 
Working Women’s Day” and “National 
May 1st”, the Company obtained 
a total of 205 external honours at 
provincial and ministerial levels or 
above. To vigorously promote model 
workers spirit and craftmans spirit, we 
held forums to recognise the model 
outstanding employees and members 
of our senior management team met 

with representatives. 1,130 innovation 
workshops for model workers and 
employees were established. 32 
employees were awarded the title of 
“Technical Master of China’s State-
owned Enterprises”. 21 employees were 
awarded the title of “Labour Master of 
China Telecom”. 81 employees were 
awarded the title of “Technical Master 
of China Telecom” while 7 employees 
were awarded the title of “Experts of Job 
Innovation of China Telecom”.

Coordination and Communication 
between the Company and the 
Labour Unions

Surrounding key task and major work 
of transformation and upgrades, we 
organised 14 various competitions such 
as “Excellent Marketing Skills Cup”, 
“Integration Cup” and “e-Surfing Cloud 
Cup” jointly with relevant business 
departments. The Company also organised 
4 phases of exchange programmes of 
outstanding staff by categories and 
carried out selection activities for 
outstanding job innovation teams and 
individuals. The Company organised 
more than 4,600 competitions including 
labour competitions, skills competitions 
and knowledge competitions, which 
effectively promoted the accomplishment 
of operating production tasks and 
enhancement of the employees’ skills. 
Labour unions at all levels motivated 
employees to be conscientious and 
innovative and actively established 
platforms to create an environment for 
innovation. The Company carried out 
more than 2,700 activities to encourage 
employees’ innovation in their own 
job, resulting in more than 17,000 job 
innovation achievements and more than 
3,700 recognitions.

093

China Telecom Corporation Limited  Annual Report 2017Human Resources Development ReportEnvironmental, Social and Governance ReportCaring for Employees

With persistent enrichment in connotation 
and expansion in outreach, we promoted 
“Four-Smalls” activities by continuously 
solving basic livelihood difficulties of 
staffs, concerned problems as reflected by 
employees and helping female employees 
to solve special difficulties, so as to help 
our employees to solve their practical 
problems in a timely manner. Units at 
all levels updated and maintained the 
obsolete “Four-Smalls” facilities and 
adopted measures to enhance standard 
of catering service to the staff. More than 
2,700 “Four-Smalls” facilities were newly 
built while 14,500 established “Four-
Smalls” were consolidated and enhanced. 
The investment amounted to RMB280 
million while the staff satisfaction rate 
on catering service reached 95%. We 
coordinated northern counties’ branches 
to set up “Four-Smalls” and discussed the 
promotion of “Four-Smalls” construction 
of northern counties’ branches.

Labour unions at all levels do solid 
work and solve difficult problems for 
employees, cumulative of more than 
15,000 employees’ problems were 
effectively tackled in total. In the aspect 
of physical and mental health, we 
organised more than 4,000 activities 
such as psychological counselling, EAP 
trainings and activities for personal 
growth and pressure relief. We installed 
more than 2,000 air purifiers, more than 
5,000 water purifiers and 12,000 small 
medical boxes for frontline units. Medical 
services were provided to more than 
29,000 individuals. In regard to difficulty 
assistance, we helped 22,000 employees 
who were in difficulties and invested more 
than RMB50 million in the relief fund. 
In the aspect of employee care, routine 
care and visits covered cumulative of 
645,000 employees and RMB160 million 
was allocated to the sympathy fund. We 
also visited staff families for more than 
27,000 times and expressed our sympathy 
and care to more than 14,000 employees 

having kids taking examinations. We 
also carried out more than 11,000 staff 
engagement activities such as childcare 
and office open day for employees’ 
families. Regarding the care of female 
employees, we built 1,045 “Mummy 
Cabins”, distributed approximately 3,000 
radiation protection suits to female 
employees during pregnancy and carried 
out more than 3,000 activities for female 
employees during the “Women’s Day”. 
In terms of recreational and sports 
activities, the Company’s labour unions 
held the first “e-Surfing Cup” employee 
badminton competition. Labour unions at 
all levels organised nearly 3,000 matches 
and activities which involved 250,000 
employees. The “e-Surfing Cup” mobile 
photography contest was held and 15,000 
photos for contest were received in total. 
The Company’s labour unions at all levels 
carried out more than 33,000 recreational 
and sports activities with participation rate 
of employees reaching 88%.

Strengthening Human Capital

In 2017, we actively undertook and 
participated in the national knowledge 
updates project for professional and 
technical personnel. In August 2017, 
China Telecom held the knowledge 
updates project training class of the 
Ministry of Human Resources and Social 
Sciences at Zhejiang Telecom Training 
Centre — “Advanced Training class on 
Information Security in the Big Data Era”. 
A total of 87 professional and technical 
personnel and management personnel 
related to information system and 
information security from the government, 
enterprises, universities, computer 
associations and communications 
industries attended the training.

In 2017, we actively promoted the 
construction of national-level professional 
and technical personnel continuing 
education base. In 2017, as a national-
level professional and technical personnel 
continuing education base, our Zhejiang 
Telecom Training Center leveraged its 

094

Human Resources Development ReportEnvironmental, Social and Governance Reportindustry advantages on the professional 
and technical personnel training 
while focusing on the adjustment of 
economic structure, the development 
of high-technology industries and 
the enhancement of self-innovation 
capabilities. In 12 key areas and 9 modern 
service industries, we implemented short-
term training programs for training and 
cultivation of talents that are in urgent 
demand, endeavouring to become the 
service platform for cultivating high-
level, urgently-needed, and backbone 
professional and technical personnel for 
the nation.

In 2017, China Telecom endeavoured 
to promote the construction of the 
first batch of the state’s model in mass 
entrepreneurship and innovation. In 2016, 
China Telecom became one of seven 
companies being the first batches of the 
state’s model in mass entrepreneurship 
and innovation. To fully exploit the 
advantages of corporate innovation 
and resource integration capabilities, 
in 2017, China Telecom closely focused 
on the corporate transformation and 
upgrades strategy, and endeavoured 
to build a “five-in-one” systems and 
mechanisms in mass entrepreneurship and 
innovation in alignment with frontline 
entrepreneurship platform, technology 
research and development institution, 
product innovation base, business 
incubation platform and self-innovation 
activities, which strongly stimulated the 
vitality of innovation and entrepreneurship 
within the Company and drove all 
employees to participate in innovation and 
entrepreneurship. Meanwhile, through 
open-source software talent training 
camps, data analysis and excavation talent 
training camps, ecosphere operation 
elite training camps and product 
manager training camps, employees’ 
skills and capabilities in innovation and 
entrepreneurship was continuously 
enhanced.

Efficient operations of online college

In 2017, with full exploitation on the 
functions of online college in the field 
of Internet learning, we continuously 
carried out platform construction, 
product iteration and business operations. 
Throughout the year, we added 3,348 
online learning resources (including 
1,341 courses) with length of study 
of approximately 4.49 million hours, 
with 270,267 students accumulated in 
total. 64 post certifications were also 
organised, covering a total of 100,965 
individuals. We vigorously promoted and 
operated online training class products 
and promoted the holding of 553 online 
special classes within the Company, a total 
of 249,194 employees registered. Mobile 
learning products have a daily activity of 
16,300 people, representing an increase 
of 30% from 2016. Focusing on key 
businesses, we launched various quality 
resource learning packages, covering a 
total of 257,074 people. We also operated 
two types of online live courses, namely 
“Internet + New Classroom” and “New 
Network Technology Class”, covering 
114,073 people. In addition, we operated 
Unit CEO learning zone and built Unit CEO 
business school covering 103,379 people.

Building up the Internal Training 
Team

The construction of the internal training 
team system and team building has new 
progress. The first was to establish systems 
of internal trainer points and grade 
management so as to further improve 
the incentive and recognition mechanism 
for internal trainers. The second was 
to carry out annual appointments of 
internal trainers at the group level. 
We newly-added market and discipline 
professional group-level internal trainers 
so that the group-level (exclusive) internal 

095

China Telecom Corporation Limited  Annual Report 2017Human Resources Development ReportEnvironmental, Social and Governance Reporttrainers were no longer distinguished by 
professional categories. In 2017, a total of 
44 group-level (exclusive) internal trainers, 
281 group-level internal trainers (including 
regular ones) and 195 group-level internal 
trainers were employed. As of December 
2017, the Company established internal 
training team for 8 specialties and 31 sub-
specialties, and the group-level internal 
trainers (including trial recruitment) 
reached 1,070 individuals. The third was 
to adjust the remuneration standards 
for internal trainers. The remuneration 
standards of the group corporate-level 
internal trainers were doubled on the basis 
of the original standards.

Developing leadership skills

We achieved full coverage of the training 
of operation management personnel at 
provincial level and completed the full 
coverage of training for leaders at all 
levels. In 2017, the Company organised 
the seminar for general managers of 
provincial companies, the seminar for 
deputy general managers of provincial 
companies, the special training courses 
for new deputy general managers of 
provincial companies, 2017 China 
Telecom Spring Division-level Cadre 
Training Course (headquarters sent 
5 people for the first time for a 100-
day intensive training), China Telecom 
Entrepreneurs Training Camp A7, A8 class, 
the seminar for general manager of city-
level companies, intensive training for 
leading the transformation for thousands 
of people, the training camp for new 
deputy general manager of the city-level 
companies, totaling 25 sessions with 
the number of man day reaching 10,965 
(an increase of nearly 20% over the 
previous period). Meanwhile, seminars 
were held for managers of outstanding 
counties companies, and a total of 9 
phases of strategic decoding training 

camps for city-level companies were 
held. Throughout the year, the leadership 
training, open classes, and training of 
internal trainers covers the total number 
of leading cadres at all levels of 1,517 
individuals, reaching 12,143 man day.

Cultivating professional talents

In 2017, the Company further defined 
the human resources work target and 
development plan of the “Hundred, 
Thousand and Ten Thousand Professional 
Talent Team Building”, that is, “building 
50 to 100 chief experts of the group, 
about 1,000 group experts and about 
10,000 provincial company experts 
and city-level company expert team”, 
clarifying the division of labour and job 
responsibilities and determining the 
professional classification of technical, 
marketing, and comprehensive talents, 
and further optimising various systems and 
processes for talent “selection, cultivation, 
utilisation and retention”. By the end of 
2017, the Company had 7,910 experts at 
various levels. The overall layout of the 
“Hundred, Thousand and Ten Thousand 
Professional Talent Project” achieved 
initial results.

From the perspective of selection, 
cultivation, utilisation and retention, 
we strengthened the transformation of 
talents through the open-source online 
programming examinations and a variety 
of innovative personnel training models. 
The Company’s two transformation 
talent teams of open-source talent 
and Big Data began to take shape. We 
established a practical training base for 
industry-university-research collaboration 
represented by the OTMS transfer talent 
workstation. Through the tagging of 
transformation of talents, Big Data was 
used to drive intellectualisation of talent 
management upgrades.

096

Human Resources Development ReportEnvironmental, Social and Governance ReportNurturing and inducing brilliant 
young talents

We promoted internship programme 
operation and management on a regular 
basis and organised spring and summer 
internship programmes with our “Surfing 
internship platform”, providing a total 
of nearly 2,348 internship positions 
cumulatively from telecommunications 
companies and their subordinate units 
in 2017. We also continued to organise 
the top graduate cultivation programme. 
In 2017, units at all levels selected over 
1,400 top graduates for this programme. 
The Company organised corporate-level 
outstanding graduate demonstration class 
and 3 sessions of demonstration class 
for top graduates with the participation 
of 208 outstanding young staff 
representatives.

Recruitment

The Company recruits university 
graduates and mature talents from the 
society. The Company organised unified 
platform, unified advertising and unified 
key universities promotion and talks to 
recruit university graduates. In 2017, 
the Company recruited more than 7,000 
graduates. Upon joining the Company, the 
new graduates generally have to attend 1 
to 2 months of induction training to help 
them understand the corporate strategies, 
culture and business of the Company. 
In order to promote the integration 

Staff capacity building

The Unit CEO talent training program 
doubled in size. For the third consecutive 
year, the “China Telecom Unit CEO Talent 
Cultivation and Capacity Improvement 
Project” was launched. A total of 73 Unit 
CEO training courses were held at the 
corporate level and the joint regional 
training project was carried out creatively, 
carrying out direct face-to-face teaching 
on 3,323 people, accounting for nearly 
10% of the total number of Unit CEOs. 
Among them, there were 12 classes for 
internal trainers and 480 instructors were 
authorised to deliver training courses. 
This project was awarded “Excellence in 
Practice Award” by the Association for 
Talent Development (ATD) of United States 
in May 2017.

The Company’s front-end and back-
end professional and talent personnel 
training fully achieved the transition to 
actual combat and attained remarkable 
results. The first was the “Value-
Creation Marketing, Training and 
Production Integration Project” of the 
government-enterprise professional 
line. It was awarded the 2017 China 
Performance Improvement Best Practice 
Model Award by the International 
Society for Performance Improvement 
(ISPI). The second was the “Training and 
Recommendation Project” of the entity 
channel line. It was awarded the 2017 
China Performance Improvement Best 
Practice Award by the ISPI. The third 
was “Prospective Sailing” key business 
promotion of the market professional 
organisation. A new breakthrough was 
made in creating a best practice case study 
training camp. The fourth was that the 
network operation and IT profession are 
subject to action learning and practical 
training. Based on the cultivation of the 
original B-level talents, we started talent 
workstation model and created new 
results.

Management shook hands with the winners of “National  
May 1st Labour Medal”

097

China Telecom Corporation Limited  Annual Report 2017Human Resources Development ReportEnvironmental, Social and Governance Reportof new employees into the corporate 
culture, accelerate the growth of new 
employees and enhance the competency 
of new employees, in 2017, the Company 
expanded the pilot program for new 
employee tutoring projects. For the 
recruitment of mature talents, the units 
at all levels organised the recruitment in 
accordance with the needs of the business 
development.

To provide opportunities for the 
employees’ career development, the 
Company developed a comprehensive 
dual promotion channel. Promotion is 
based on the principles of fairness, justice, 
openness and transparency. The Company 
fully respects employees’ rights of choice, 
knowledge and scrutiny.

In the recruitment and promotion 
processes, the Company treats all 
candidates and employees equally 
regardless of gender, age and race.

The Company strictly abides by the 
national regulations relating to employees’ 
working hours and implemented the 
Regulations on Paid Annual Leave for 
Employees promulgated by the State 
Council and formulated the relevant 
policies in relation to employee vacation.

The Company strictly abides by the laws 
and regulations such as the Labour 
Contract Law of the People’s Republic 
of China and constantly improved 
the management system relevant to 
employees. Taking into account the 
actual circumstances of the Company, 
we implemented relevant system and 
developed detailed provisions for 
termination of employee labour contracts.

Remuneration and 
Performance Management

Remuneration

With the implementation of positions as 
foundation and establishment of a close 
and direct linkage between performance 
and contribution, the differentiated 
remuneration distribution system of 
the Company applicable to different 
characteristics of positions is mainly 
comprised of post salary, performance 
salary, allowance and subsidies, insurance 
benefits, etc.. Meanwhile, all units 
are encouraged to actively explore 
remuneration distribution methods that 
meet different positions’ characteristics 
according to its business development 
requirements, including annual salary 
system, incentive wage system, project 
wage system and piece-rate wage system. 
We adhere to performance-oriented and 
fairness in internal distribution and tilt 
towards high-quality professionals and the 
frontline staff so as to encourage more 
pay for more work.

Persisting in the optimisation and 
perfection of labour costs resources 
allocation, as well as the close linkage 
between corporate development and 
performance contribution, we implement 
differentiated resources allocation model 
for various units integrating with its own 
characteristics, and fully mobilise the 
enthusiasm and initiatives of development 
of various units, encouraging everyone to 
adhere to “high contribution, high yield” 
and “early development, early benefit”.

098

Human Resources Development ReportEnvironmental, Social and Governance ReportGuaranteeing Employees’ 
Rights and Interests

The Company strictly abides by the 
laws and regulations such as the 
Labour Law of the People’s Republic 
of China and the Labour Contract Law 
of the People’s Republic of China to 
regulate its employment practices. The 
Company adheres to offering equality 
of remuneration and work for male and 
female employees and implements special 
regulations to protect female employees’ 
rights and interests. There were no 
discriminatory policies or regulations, 
nor had there been any circumstance 
whereby child labour or forced labour was 
employed.

Performance management

The Company has established a relatively 
comprehensive performance evaluation 
system for all of its employees. Branches 
at all levels have established employees’ 
performance evaluation teams which are 
led by the respective general managers of 
the relevant branches and have formulated 
evaluation methods for deputies, 
functional departments, subordinated 
units and general employees. The 
Company improves its employee 
evaluation and incentive mechanism and 
the related scrutiny and supervision system 
to ensure the fairness and reliability of 
the performance evaluation results. At 
the same time, we further optimise and 
improve the performance evaluation 
system and implement performance 
evaluation by categories of business units, 
deputies, mid-level management and 
employees of all levels, enhancing the 
specificity of the performance evaluation 
work.

Premier Li Keqiang visited China Telecom

Premier Li Keqiang conducted video call with “unit CEOs”

099

China Telecom Corporation Limited  Annual Report 2017Human Resources Development ReportEnvironmental, Social and Governance ReportIssues

Name of Indicators

Units

Year 2017

Emissions

Scope 1: Direct Greenhouse gas emissions1
Scope 2: Indirect Greenhouse gas emissions1
Total Greenhouse gas emissions2
Greenhouse gas emissions per unit 

million tons CO2e
million tons CO2e
million tons CO2e
tCO2e/million yuan

operating revenue

Sewage emissions3
SO2 emissions4
Waste disposal amount
Waste disposal fee
Waste storage batteries disposal amount
Waste storage batteries disposal fee
Waste telecommunications equipment  

disposal amount

million tons
tons
tons
million yuan
tons
million yuan
tons

0.29
11.22
11.51
31.42

37.55
122.11
121,276.15
2,629.01
11,588.42
83.41
14,005.04

Waste telecommunications equipment  

million yuan

114.49

disposal fee

Waste cables disposal amount
Waste cables disposal fee
Waste terminals disposal amount
Waste terminals disposal fee
Other waste disposal amount
Other waste disposal fee
Domestic waste emissions5

tons
million yuan
tons
million yuan
tons
million yuan
tons

85,561.88
2,347.43
587.56
20.40
9,533.23
63.29
19,134.93

100

Table of the ESG IndicatorsEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
Issues

Name of Indicators

Units

Year 2017

Electricity consumption
Natural gas consumption
Coal consumption
Gasoline consumption
Diesel consumption
Kerosene consumption
Purchased heat consumption amount
Purchased heat consumption fee
Overall energy consumption6
Overall energy consumption per unit of 

information flow

100 million kwh
million m3
10,000 tons
10,000 tons
10,000 tons
tons
GJ
million yuan
tce
kgce/TB

162.76
8.50
0.91
6.15
2.04
0
1,500,277.53
79.37
2,191,379.37
7.10

Use of Resources

Overall energy consumption per  

kgce/million yuan

5,983.63

operating revenue

Power consumption per carrier frequency at 

kwh/carrier frequency

base stations
Water consumption
Water consumption per unit  

operating revenue

Coverage rate of energy-saving technology at 

base stations

Coverage rate of energy-saving technology at 

telecommunications equipment room

Reclaimed water consumption

million tons
tons/million yuan

%

%

tons

36,531.37

721.77

44.18
120.63

67.00

72.81

The Environment 
and Natural 
Resources

Investment in energy saving and  

million yuan

emission reduction

Number of new energy base stations
Times of video conferencing

–
–

531.94

23,337
36,896

101

China Telecom Corporation Limited  Annual Report 2017Table of the ESG IndicatorsEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
 
 
 
 
Issues

Name of Indicators

Units

Year 2017

Product 
Responsibility

4G international roaming countries and regions
Domestic administrative village  
fibre broadband coverage7
Domestic administrative village  

4G network coverage

Internet backbone interconnection bandwidth
International interconnection bandwidth
Call drop rate of mobile communication
Call completing rate of  

mobile communication network
Call completing rate for access line
Packet loss rate of broadband Internet 

ChinaNet backbone network

Degree of satisfaction of mobile Internet users8
Degree of satisfaction of mobile voice users8
Degree of satisfaction of fixed Internet users8
Degree of satisfaction of access line users8
Percentage of in-time response to  

customer repair reports

Degree of satisfaction of international customers
Number of newly acquired patent authorisation
Number of newly acquired invention  

patent authorisation

Cumulative number of patent authorisation
Cumulative number of invention  

patent authorisation

Number of phishing and fraud sites blocked

–
%

%

G
G
%
%

%
%

points9
points9
points9
points9
%

points9
–
–

–
–

–

137
85

88

4,656.31
4,902.15
0.24
97.51

94.86
0.02

76.40
80.92
75.03
79.41
98.30

90.10
432
406

1,720
1,611

3,744

Anti-corruption

Anti-corruption education programs organised
Attendance of anti-corruption education  

–
person-times

11,478
598,778

and trainings

102

Table of the ESG IndicatorsEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
 
 
 
 
Issues

Name of Indicators

Units

Year 2017

Employment

Percentage of employees participating in  

labour union

Percentage of female employees at  

management level

Total number of employees10
Percentage of employees aged 30 and below
Percentage of employees aged 31 to 50
Percentage of employees aged 51 and above
Percentage of female employees
Percentage of employees of ethnic minorities
Percentage of local employees hired  
in Hong Kong, Macau, Taiwan and  
overseas branches

Total number of newly-hired employees
Percentage of newly-hired female employees
Number of resigned employees
Percentage of female employees among 

resigned employees

Total number of dismissed employees
Percentage of female employees among 

dismissed employees

%

%

–
%
%
%
%
%
%

–
%
–
%

–
%

100

19.39

284,206
13.89
72.37
13.74
32.39
6.39
42

8,888
41.56
4,599
34.20

337
26.71

103

China Telecom Corporation Limited  Annual Report 2017Table of the ESG IndicatorsEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
Issues

Name of Indicators

Units

Year 2017

Health and 
Safety 

Death rate in accidents per 1,000 employees
Injury rate in accidents per 1,000 employees
Loss of working days due to work-related injury
Number of participants in safety  

emergency drills

%
%
–
person-times

0.0035
0
0
192,958

Number of participants in health and  

person-times

263,598

safety trainings

Participation rate of employee health checkup

%

Training expenses per employee
Number of internal trainers
Number of training participants
Number of senior management trained
Number of middle-level management trained
Number of general employees trained
Number of female employees trained
Number of participants in skill certification
Number of employees enrolled in online college
Average training time per employee
Average training time per senior management
Average training time per middle-level 

yuan
–
10,000 person-times
person-times
person-times
person-times
person-times
person-times
10,000 persons
hours
hours
hours

management

Average training time per general employee
Average training time per male employee
Average training time per female employee
Average training time in online college  

per employee

hours
hours
hours
hours

100

2,584.60
10,151
46.62
360
58,884
406,913
156,666
88,511
27.03
37.20
56.71
33.01

21.88
23.60
22.33
16.60

Development
and Training

104

Table of the ESG IndicatorsEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
 
 
 
 
Issues

Name of Indicators

Units

Year 2017

Community

Number of registered employee volunteers
Total service time of volunteers
Number of participants in  
volunteering activities

Number of volunteering activities
Volunteer service activities input amount
Number of participated pole line  

co-construction

Number of provided pole line co-sharing 
Number of participated pipeline  

co-construction

Number of provided pipeline co-sharing
Number of participated indoor distribution 

system co-construction

10,000 persons
10,000 hours
10,000 person-times 

sessions
million yuan
kilometres

kilometres
kilometres

kilometres
–

Number of provided indoor distribution system 

–

4.38
47.39
8.97

9,867
10.75
5,687

22,198
3,564

1,533
9,249

1,299

co-sharing 

Personnel involved in emergency 

communication support

person-times

111,610

Number of emergency communication 

set-times

equipment dispatched

Number of emergency communication  

vehicle-times

vehicles dispatched 

Number of emergency public service  

million pieces

messages sent

19,494

25,990

23.01

Notes:

1.  

2.  

3.  

4.  

5.  

6.  

7.  

8. 

9.  

10.  

The greenhouse gas is measured based on the Greenhouse Gas Protocol – Enterprise Accounting and 
Reporting Standards of World Resources Institute (WRI) and World Business Council for Sustainable 
Development (WBCSD), the 2006 IPCC Guidelines for National Greenhouse Gas Inventories of 
Intergovernmental Panel on Climate Change (IPCC) and the Fourth Assessment Report 2007 of 
Intergovernmental Panel on Climate Change (IPCC), etc.. Scope I: direct greenhouse gas emission includes 
the greenhouse gas emission from use of natural gas, coal, kerosene, gasoline and diesel. Scope II: indirect 
greenhouse gas emission includes the greenhouse gas emission from purchased electricity and heating 
power, where the electricity emission factors shall refer to the base line emission factors of regional power 
grids in China released by National Development and Reform Commission, Department of Climate Change.

Total greenhouse gas emission shall be the sum of Scope I (direct greenhouse gas emission) and Scope II 
(indirect greenhouse gas emission).

The quantity of sewage emission is measured based on water consumption, and the wastewater discharge 
coefficient shall refer to GB50318-2017 Code of Urban Wastewater Engineering Planning of the National 
Standards of the PRC and relevant documents of National Bureau of Statistics of the PRC.
SO2 emissions is calculated with the method of the State-owned Assets Supervision and Administration 
Commission of the State Council.

The quantity of domestic waste emission is measured based on the per capita household waste output 
coefficient as specified in the guidance released by the State Council of the PRC.

Overall energy consumption is calculated with the energy statistics calculation method applied by National 
Bureau of Statistics of the PRC.

Domestic administrative village fibre broadband coverage targets the fixed network service area of China 
Telecom.

The 2017 results of “degree of satisfaction of mobile Internet users”, “degree of satisfaction of mobile voice 
users”, “degree of satisfaction of fixed Internet users” and “degree of satisfaction of access line users” are 
quoted from the 2017 national telecom service quality satisfaction evaluation by the Ministry of Industry 
and Information Technology of the PRC.

The full mark of user satisfaction measurement is 100.

The total number of employees includes the number of contract workers and the number of labour dispatch.

105

China Telecom Corporation Limited  Annual Report 2017Table of the ESG IndicatorsEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
106

Independent Assurance ReportEnvironmental, Social and Governance ReportNumber

Indicators Description

Aspect A1: Emissions

Aspect A1: Emissions
Aspect A1: Emissions

General Disclosure
Information on:
(a) 
(b)  compliance with relevant laws and regulations that  

the policies; and

have a significant impact on the issuer 

relating to air and greenhouse gas emissions, discharges into water 
and land, and generation of hazardous and non-hazardous waste.
Note:  Air emissions include NOx, SOx, and other pollutants regulated under national 

laws and regulations. Greenhouse gases include carbon dioxide, methane, 

nitrous oxide, hydrofluorocarbons, perfluorocarbons and Sulphur hexafluoride. 

Hazardous wastes are those defined by national regulations.
A1.1  The types of emissions and respective emissions data.
A1.2  Greenhouse gas emissions in total (in tonnes) and, where 
appropriate, intensity (e.g. per unit of production volume, 
per facility).

Aspect A1: Emissions

A1.3  Total hazardous waste produced (in tonnes) and, where 

appropriate, intensity (e.g. per unit of production volume, 
per facility).

Page

85-86

100
100

100

Aspect A1: Emissions

A1.4  Total non-hazardous waste produced (in tonnes) and, where 

100

appropriate, intensity (e.g. per unit of production volume, 
per facility).

Aspect A1: Emissions

A1.5  Description of measures to mitigate emissions and  

85-86

results achieved.

Aspect A1: Emissions

A1.6  Description of how hazardous and non-hazardous wastes are 

85-86

handled, reduction initiatives and results achieved.

Aspect A2:  

Use of Resources

General Disclosure
Policies on the efficient use of resources, including energy, water and 

87

other raw materials.

Note:  Resources may be used in production, in storage, transportation, in buildings, 

electronic equipment, etc.

Aspect A2:  

A2.1  Direct and/or indirect energy consumption by type 

101

Use of Resources

(e.g. electricity, gas or oil) in total (kWh in ’000s) and intensity 
(e.g. per unit of production volume, per facility).

Aspect A2:  

A2.2  Water consumption in total and intensity (e.g. per unit of 

101

Use of Resources

production volume, per facility).

Aspect A2:  

A2.3  Description of energy use efficiency initiatives and  

Use of Resources

results achieved.

Aspect A2:  

Use of Resources

A2.4  Description of whether there is any issue in sourcing water  
that is fit for purpose, water efficiency initiatives and  
results achieved.

86-87

87

Aspect A2:  

Use of Resources

A2.5  Total packaging material used for finished products (in tonnes) 
and, if applicable, with reference to per unit produced.

Not applicable1

107

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportAppendix – ESG Reporting Guide Index 
 
 
 
 
 
 
 
 
Aspect A3: 

The Environment 
and Natural 
Resources
Aspect A3:  

The Environment 
and Natural 
Resources

Aspect B1: 

Employment

Aspect B1: 

Employment

Aspect B1: 

Employment

Aspect B2:  

Health and Safety

Aspect B2:  

Health and Safety

Number

Indicators Description

Page

87-88

General Disclosure
Policies on minimising the significant impact on the environment and 

natural resources.

A3.1  Description of the significant impacts of activities on  

87-88

the environment and natural resources and the actions taken to 
manage them.

General Disclosure
Information on:
(a) 
(b)  compliance with relevant laws and regulations that  

the policies; and

have a significant impact on the issuer

relating to compensation and dismissal, recruitment and promotion, 
working hours, rest periods, equal opportunities, diversity,  
anti-discrimination and other benefits and welfare.
B1.1  Total workforce by gender, employment type, age group and 

geographical region.

B1.2  Employee turnover rate by gender, age group and  

geographical region.

General Disclosure
Information on:
(a) 
(b)  compliance with relevant laws and regulations that  

the policies; and

have a significant impact on the issuer

relating to providing a safe working environment and protecting 
employees from occupational hazards.
B2.1  Number and rate of work-related fatalities.

83-84, 94, 97-99

91, 103

103

84-85, 94

104

104

Aspect B2:  

B2.2  Lost days due to work injury.

Health and Safety

Aspect B2:  

B2.3  Description of occupational health and safety measures adopted, 

84-85, 94

Health and Safety

how they are implemented and monitored.

108

Appendix – ESG Reporting Guide IndexEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
 
 
 
 
Number

Indicators Description

Page

Aspect B3: 

Development and 
Training

Aspect B3: 

Development and 
Training
Aspect B3: 

Development and 
Training

Aspect B4:  

Labour Standards

General Disclosure
Policies on improving employees’ knowledge and skills for discharging 

83, 84, 94-97

duties at work. Description of training activities.

Note:  Training refers to vocational training. It may include internal and external courses 

paid by the employer.

B3.1  The percentage of employees trained by gender and employee 
category (e.g. senior management, middle management).

103

B3.2  The average training hours completed per employee by gender 

103

and employee category.

General Disclosure
Information on:
(a) 
(b)  compliance with relevant laws and regulations that  

the policies; and

83, 99

Aspect B4:  

have a significant impact on the issuer
relating to preventing child and forced labour.
B4.1  Description of measures to review employment practices to avoid 

83, 99

Labour Standards

child and forced labour.

Aspect B4:  

B4.2  Description of steps taken to eliminate such practices when 

83, 99

Labour Standards

discovered.

Aspect B5: 

Supply Chain 
Management

General Disclosure
Policies on managing environmental and social risks of  

the supply chain.

Aspect B5: 

B5.2  Description of practices relating to engaging suppliers,  

Supply Chain 
Management

number of suppliers where the practices are being implemented, 
how they are implemented and monitored.

88

88

109

China Telecom Corporation Limited  Annual Report 2017Appendix – ESG Reporting Guide IndexEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
 
 
 
 
Number

Indicators Description

Aspect B6: Product 
Responsibility

General Disclosure
Information on:
(a) 
(b)  compliance with relevant laws and regulations that  

the policies; and

have a significant impact on the issuer 

Page

79-82

relating to health and safety, advertising, labelling and privacy matters 
relating to products and services provided and methods of redress.
B6.1  Percentage of total products sold or shipped subject to recalls for 

Not applicable2

safety and health reasons.

B6.2  Number of products and service related complaints received and 

81, 102

how they are dealt with.

B6.3  Description of practices relating to observing and protecting 

78

intellectual property rights.

B6.4  Description of quality assurance process and recall procedures.

Not applicable2

B6.5  Description of consumer data protection and privacy policies, 

79, 81

how they are implemented and monitored.

Aspect B6: Product 
Responsibility
Aspect B6: Product 
Responsibility
Aspect B6: Product 
Responsibility
Aspect B6: Product 
Responsibility
Aspect B6: Product 
Responsibility

Aspect B7:  

Anti-corruption

General Disclosure
Information on:
(a) 
(b)  compliance with relevant laws and regulations that  

the policies; and

have a significant impact on the issuer

Aspect B7:  

relating to bribery, extortion, fraud and money laundering.
B7.2  Description of preventive measures and whistle-blowing 

Anti-corruption

procedures, how they are implemented and monitored

Aspect B8: 

Community 
Investment

Aspect B8: 

Community 
Investment

General Disclosure
Policies on community engagement to understand the needs of  
the communities where the issuer operates and to ensure  
its activities take into consideration the communities’ interests.
B8.1  Focus areas of contribution (e.g. education, environmental 

concerns, labour needs, health, culture, sport).

78

78

89

89

Aspect B8: 

B8.2  Resources contributed (e.g. money or time) to the focus area.

105

Community 
Investment

110

Appendix – ESG Reporting Guide IndexEnvironmental, Social and Governance Report 
 
 
 
 
 
 
 
 
 
 
 
Notes:

1. 

2. 

Packaging materials used for the finished products do not apply to the practice of the Company. Through 
the identification of substantive issues, we mainly reported the recycling and reusing of the resources 
such as storage batteries, cables, terminals that the Company mainly use, in the process of operations and 
services. For more details, please refer to “V. Fulfilling the responsibility for environment” of Corporate 
Social Responsibility Report.

Recycling products shall not apply to the practice of the Company. Through the identification of 
substantive issues, we mainly reported on maintaining network information security, ensuring emergency 
communication and protecting the rights and interests of customers. For more details, please refer 
to “II. Fulfilling our inherent responsibilities as a telecommunications operator” and “III. Fulfilling our 
responsibilities towards our customers” of Corporate Social Responsibility Report.

111

China Telecom Corporation Limited  Annual Report 2017Appendix – ESG Reporting Guide IndexEnvironmental, Social and Governance ReportAn Overview of Corporate 
Governance

The Company strives to maintain high 
level of corporate governance and has 
inherited an excellent, prudent and 
efficient corporate governance concepts 
and continuously improves its corporate 
governance methodology, regulates its 
operations, improves its internal control 
mechanism, implements sound corporate 
governance and disclosure measures, and 
ensures that the Company’s operations are 
in line with the long-term interests of the 
Company and its shareholders as a whole. 
In 2017, the Shareholders’ Meeting, the 
Board and the Supervisory Committee 
maintained efficient operations 
in accordance with the operating 
specifications, and the Company insisted 
on reform and innovation and strived to 
promote corporate transformation and 
upgrades, while continuously optimised its 
internal control system and comprehensive 
risk management in order to effectively 

ensure corporate steady operation. The 
sustained enhancement of the Company’s 
corporate governance aligned with the 
long-term best interest of shareholders 
and ensured that the interests of 
shareholders was effectively assured.

The Company persists to refine the basic 
principles of its corporate governance. As 
a company incorporated in the PRC, the 
Company adopts the Company Law of 
the People’s Republic of China and other 
relevant laws and regulations as the basic 
guidelines for the Company’s corporate 
governance. As a company dual-listed in 
Hong Kong and the United States, the 
Company strives to ensure compliance 
with the Rules Governing the Listing 
of Securities on The Stock Exchange of 
Hong Kong Limited (the “Listing Rules”) 
and the regulatory requirements for 
non-US companies listed in the United 
States. In addition, the Company has 
regularly published statements relating 
to its internal control in accordance 

Shareholders’
M eeting

Supervisory
mittee
Co m

Board of
Directors

No mination
mittee
Co m

Re m uneration
mittee

Co m

mittee

Audit
Co m

112

Environmental, Social and Governance ReportCorporate Governance Reportwith the US Sarbanes-Oxley Act and the 
regulatory requirements of the SEC and 
the New York Stock Exchange to confirm its 
compliance with related financial reporting, 
information disclosure, corporate internal 
control requirements and other regulatory 
requirements.

For the financial year ended 31 December 
2017, save that the roles of Chairman and 
Chief Executive Officer of the Company 
were performed by the same individual, 
the Company has been in compliance 
with all the code provisions under the 
Corporate Governance Code as set out in 
Appendix 14 to the Listing Rules. In the 
Company’s opinion, through supervision 
by the Board and the Independent Non- 
Executive Directors, with effective control 
of the Company’s internal check and 
balance mechanism, the same individual 
performing the roles of Chairman and 
Chief Executive Officer can enhance the 
Company’s efficiency in decision-making 
and execution and effectively capturing 
business opportunities. Many leading 

international corporations around the 
world also have similar arrangements.

In 2017, the Company’s continuous 
efforts in corporate governance gained 
wide recognition from the capital markets 
and the Company was accredited with 
a number of awards. The Company 
was voted the “No. 1 Best Managed 
Company in Asia”, “No. 1 Best Managed 
Company” and “No. 1 Most Committed 
to Corporate Governance” in China by 
FinanceAsia. The Company was voted as 
the “Most Honored Company in Asia” and 
“Asia’s Best Investor Relations Program in 
Telecommunications Sector” in 2017 All-
Asia-Executive-Team ranking organised by 
Institutional Investor for seven consecutive 
years. The Company was accredited 
the “Platinum Award – Excellence in 
Environmental, Social and Corporate 
Governance” in the poll of Corporate 
Awards 2017 by The Asset. In addition, 
Mr. Yang Jie, Chairman and CEO of the 
Company, was voted as the “Best CEO in 
Telecommunications” for his excellence 

113

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance Reportin leadership, strategic thinking, team- 
and relationship-building, effective 
communication and change management. 
“Transformation 3.0”, the Company’s 
step-up transformation strategy 
established in 2016 with an aim to create 
superior and leading intelligent network 
in a more highly-efficient way, build a 
win-win business ecology in a more open 
way, and promote flexible synergic smart 
operation, was awarded “Best Initiative in 
Innovation”. The Company was accredited 
“The Best of Asia – Icon on Corporate 
Governance” by Corporate Governance 
Asia for five consecutive years, and Mr. 
Yang Jie was honoured with “Asia’s Best 
CEO” award.

Overall Structure of the 
Corporate Governance

A double-tier structure has been adopted 
as the overall structure for corporate 
governance: the Board and the Supervisory 
Committee are established under the 
Shareholders’ Meeting. The Audit 
Committee, Remuneration Committee 
and Nomination Committee were 
established under the Board. The Board is 
authorised by the Articles of Association 
to make major operational decisions of 
the Company and to oversee the daily 
management and operations of the senior 
management. The Supervisory Committee 
is mainly responsible for the supervision 
of the performance of duties of the Board 
and the senior management. Each of the 

Board and the Supervisory Committee 
is independently accountable to the 
Shareholders’ Meeting.

Shareholders’ Meeting

In 2017, the Company convened 2 
Shareholders’ Meetings including an 
annual general meeting (“AGM”) for the 
year 2016 and one extraordinary general 
meeting (“EGM”). At the AGM held on 
23 May 2017, numerous resolutions such 
as the consolidated financial statements 
for the year 2016 of the Company, report 
of the international auditor, proposal 
for profit and dividend distribution, re-
appointment of auditors, change of 
session of the Board of Directors and the 
Supervisory Committee, and amendments 
to the Articles of Association of the 
Company (which mainly include the 
replacement of business licence number 
by unified social credit code and updates 
of the provisions regarding the Company’s 
scope of business) were reviewed and 
approved. Meanwhile, the Board was 
authorised to prepare the budget for the 
year 2017, fix the remuneration of the 
auditors and issue debentures. At the 
EGM held on 28 November 2017, the 
election of Mr. Liu Aili as a Director of the 
Company was approved.

Since the Company’s listing in 2002, at 
each of the Shareholders’ Meetings a 
separate shareholders’ resolution was 
proposed by the Company in respect of 

114

Environmental, Social and Governance ReportCorporate Governance Reporteach independent item. The circulars 
to shareholders also provided details of 
the resolutions. All votes on resolutions 
tabled at the Shareholders’ Meetings of 
the Company were conducted by poll 
and all voting results were published on 
the websites of the Company and The 
Stock Exchange of Hong Kong Limited. 
The Company attaches great importance 
to the Shareholders’ Meetings and the 
communication between Directors and 
shareholders. The Directors provided 
detailed and complete answers to 
the questions raised by shareholders 
at the Shareholders’ Meetings. The 
Board implemented the shareholders 
communication policy to ensure that 
the shareholders are provided with 
comprehensive, equal, understandable 
and public information of the Company 
on a timely basis and to strengthen the 
communication amongst the Company, 
and the shareholders and investors.

Board of Directors

As at 31 December 2017, the Board of 
the Company comprised 11 Directors with 
6 Executive Directors, 1 Non-Executive 
Director and 4 Independent Non-Executive 
Directors. The compositions of the Audit 
Committee, Remuneration Committee 
and Nomination Committee under the 
Board consist solely of Independent Non- 
Executive Directors, which ensure that the 
Committees are able to provide sufficient 
review and check and balance, and make 
independent judgements to protect the 
interests of shareholders and the Company 
as a whole. The number of Independent 
Non-Executive Directors exceeds one-
third of the members of the Board of the 
Company. Mr. Tse Hau Yin, Aloysius, the 
Chairman of the Audit Committee, is an 
internationally renowned financial expert 
with expertise in accounting and financial 
management. The term of office for the 
6th session of the Board lasts for 3 years, 
starting from May 2017 until the day of 

the Company’s annual general meeting for 
the year 2019 to be held in 2020, upon 
which the 7th session of the Board will be 
elected.

In August 2013, the Company 
implemented the Board diversity policy. 
The Company strongly believes that Board 
diversity will contribute significantly to the 
enhancement of the overall performance 
of the Company. The Company views 
Board diversity as the key element for 
accomplishing its strategic goals and 
sustainable development. In determining 
the composition of the Board, the 
Company takes into account diversity of 
the Board from a number of perspectives, 
including but not limited to gender, age, 
education background or professional 
experience, skills, knowledge, duration 
of service, etc. All appointments made 
or to be made by the Board are merit-
based, and candidates are selected 
based on objective criteria taking full 
consideration of Board diversity. Final 
decisions are comprehensively made 
based on each candidate’s attributes 
and the consideration for his/her value 
contributions to be made to the Board. 
The Nomination Committee oversees the 
implementation of Board diversity policy, 
reviews the existing policy as and when 
appropriate, and recommends proposals 
for revisions for the Board’s approval. 
Biographical details of existing Directors 
are set out in the “Biographical details 
of Directors, Supervisors and Senior 
Management” section of this Annual 
Report. The Company considers that 
the Board currently comprises experts 
from diversified professions such as 
telecommunications, accounting, finance, 
law and management, and is diversified 
in terms of gender, age, duration of 
service, etc., which contributes to the 
enhanced management standard and 
more regulated operation of corporate 
governance of the Company, and results in 
a more comprehensive and balanced Board 
structure and decision-making process.

115

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance ReportThe below sets out the analysis of the Board composition as at 31 
December 2017:

Female

Male

12

10

8

6

4

2

0

12

10

8

6

4

2

0

Independent 
Non-Executive 
Directors

Non-Executive 
Director

Executive 
Directors

12

10

8

6

4

2

0

61-70 
Years Old

51-60 
Years Old

41-50 
Years Old

12

10

8

6

4

2

0

10 Years of Over

Over 5 and 
Below 10 Years

5 Years or Below

Gender

Designation

Age Group

Duration of service (years)

The Company strictly complies with the 
Corporate Governance Code under the 
Listing Rules to rigorously regulate the 
operating procedures of the Board and 
its committees, and to ensure that the 
procedures of the Board meetings are in 
compliance with related rules in terms of 
organisation, regulations and personnel. 
The Board responsibly and earnestly 
supervises the preparation of financial 
statements for each financial period, so 
that such financial statements truly and 
fairly reflect the financial condition, the 
operating results and cash flows of the 
Company for such period. In preparing the 
financial statements for the year ended 
31 December 2017, the Directors adopted 
appropriate accounting policies and made 
prudent, fair and reasonable judgements 
and estimates, and prepared the financial 
statements on a going concern basis.

The Articles of Association of 
the Company clearly defines the 
respective duties of the Board and the 
management. The Board is accountable 
to the Shareholders’ Meetings, and its 
duties mainly include the execution 
of resolutions, formulation of major 
operational decisions, financial 
proposals and policies, formulation 
of the Company’s basic management 
system, and the appointment of senior 
management personnel of the Company. 
The management is responsible for 
the operation and management of 
the Company, the implementation of 
the Board resolutions and the annual 
operation plans and investment proposals 
of the Company, formulating the proposal 
of the Company’s internal administrative 
organisations and sub-organisations, and 
performing other duties as authorised 

116

Environmental, Social and Governance ReportCorporate Governance Reportby the Articles of Association and the 
Board. In order to maintain highly 
efficient operations, as well as flexibility 
and swiftness in operational decision-
making, the Board may delegate its 
management and administrative powers 
to the management when necessary, and 
shall provide clear guidance regarding 
such delegation so as to avoid impeding or 
undermining the capabilities of the Board 
when exercising its powers as a whole.

All members of the Board/Committees 
are informed of the meeting schedule for 
the Board/Committees for the year at the 
beginning of each year. In addition, all 
Directors will receive meeting notification 
at least 14 days prior to the meeting under 
normal circumstances. The Company 
Secretary is responsible for ensuring 
that the Board meetings comply with all 
procedures, related rules and regulations 
while all Directors can make inquiries 
to the Company Secretary for details to 
ensure that they have received sufficient 
information on various matters set out in 
the meeting agendas.

The Board holds at least 4 meetings in 
each year. Additional Board meetings 
will be held in accordance with practical 
needs. In 2017, the Board played a 
pivotal role in the Company’s operation, 
budgeting, supervision, internal control, 
risk management, and other significant 
decisions and corporate governance. 
The Board reviewed significant matters 
including the Company’s annual and 
interim financial statements, quarterly 
financial results, financial and investment 
budgets, risk management and internal 
control implementation and assessment 

report, annual proposal for profit 
distribution, proposed establishment 
of a finance company, implementation 
of continuing connected transactions, 
implementation of new accounting 
standard on revenue, re-appointment 
and remuneration of auditors, change of 
session of the Board of Directors, change 
of directors and senior management of the 
Company and change of the depreciable 
lives of certain fixed assets. During the 
year, the Company convened 4 Board 
meetings and completed various written 
resolutions. In 2017, the Chairman held 
a meeting to communicate with Non-
Executive Directors (including Independent 
Non-Executive Directors) without 
the presence of Executive Directors 
independently to ensure their opinions can 
be fully expressed and further facilitate the 
communication of different views amongst 
the Board.

The Company determines the Directors’ 
remuneration with reference to factors 
such as their respective duties and 
responsibilities in the Company, as well as 
their experience and market conditions at 
the relevant time.

The Board formulates and reviews the 
Company’s policies and practices on 
corporate governance; reviews and 
monitors the training and continuous 
professional development of Directors 
and Senior Management; reviews and 
monitors the Company’s policies and 
practices on compliance with legal and 
regulatory requirements; develops, 
reviews and monitors the code of 
conducts for employees; and reviews the 
Company’s compliance with the Corporate 
Governance Code and disclosure in the 
Corporate Governance Report.

117

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance ReportDirectors’ training and continuous 
professional development

The Company provides guidelines on 
duties, continuing obligations, relevant 
laws and regulations, operation and 
business of the Company to the newly 
appointed Directors so that they are 
provided with the tailored induction 
relating to their appointment. To ensure 
that the Directors are familiar with 
the Company’s latest operations for 
decision-making, the Company arranges 
for key financial data and operational 
data to be provided to the Directors 
on monthly basis. Meanwhile, through 
regular Board meetings and reports from 
management, the Directors are able 

to have more clear understandings on 
the operations, business strategy, the 
latest development of the Company and 
the industry. In addition, the Company 
reminds the Directors of their functions 
and duties by continuously providing them 
with information regarding the latest 
development of the Listing Rules and other 
applicable regulations, and arranging 
internal training on topics related to the 
latest development of the industry and 
operating focuses of the Company for 
mutual exchange of ideas and discussion. 
The Directors actively participate in 
training and continuous professional 
development to develop and refresh 
their knowledge and skills to ensure their 
contribution to the Company.

During the year, the Directors as at 31 December 2017 have participated in training and 
continuous professional development activities, and the summary is as follows:

Directors

Executive Directors

Yang Jie

Liu Aili

Ke Ruiwen

Sun Kangmin

Gao Tongqing

Chen Zhongyue

Non-Executive Director

Chen Shengguang

Independent Non-Executive Directors

Tse Hau Yin, Aloysius

Cha May Lung, Laura

Xu Erming

Wang Hsuehming

Types of training

A, B

A, B

A, B

A, B

A, B

A, B

A, B

A, B

A, B

A, B

A, B

A: 

B: 

118

attending relevant seminars and/or conferences and/or forums; or delivering speeches at relevant seminars 
and/or conferences and/or forums

reading or writing relevant newspapers, journals and articles relating to economy, general business, 
telecommunications, corporate governance or Directors’ duties

Environmental, Social and Governance ReportCorporate Governance Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compliance with the Model Code for 
Securities Transactions by Directors 
and Supervisors and Confirmation of 
independence by the Independent 
Non-Executive Directors

The Company has adopted the Model 
Code for Securities Transactions by 
Directors of Listed Issuers as set out 
in Appendix 10 to the Listing Rules to 
govern securities transactions by the 
Directors and Supervisors. Based on the 
written confirmation from the Directors 
and Supervisors, the Company’s Directors 
and Supervisors have strictly complied 
with the Model Code for Securities 
Transactions by Directors of Listed Issuers 
in Appendix 10 to the Listing Rules 
regarding the requirements in conducting 
securities transactions for the year 2017. 
Meanwhile, the Company has received 
annual independence confirmation 
from each of the Independent Non-
Executive Directors and considered them 
independent.

Audit Committee

At 31 December 2017, the Audit 
Committee comprised 3 Independent 
Non-Executive Directors, Mr. Tse Hau 
Yin, Aloysius as the Chairman and Mr. 
Xu Erming and Madam Wang Hsuehming 
as the members. The Audit Committee is 
responsible to the Board. The Charter of 
the Audit Committee clearly defines the 
status, structure and qualifications, work 
procedures, duties and responsibilities, 
funding and remuneration, etc. of the 
Audit Committee. The Audit Committee’s 
principal duties include the supervision 
of the truthfulness and completeness 
of the Company’s financial statements, 
the effectiveness and completeness of 

the Company’s internal control and 
risk management systems as well as 
the work of the Company’s Internal 
Audit Department. It is also responsible 
for the supervision and review of the 
qualifications, selection and appointment, 
independence and services of external 
independent auditors. The Audit 
Committee ensures that the management 
has discharged its duty to establish and 
maintain an effective risk management 
and internal control system including 
the adequacy of resources, qualifications 
and experience of staff fulfilling the 
accounting, internal control and financial 
reporting function of the Company 
together with the adequacy of the staff’s 
training programmes and the related 
budget. The Audit Committee also has 
the authority to set up a reporting system 
on whistleblowing to receive and handle 
cases of complaints or complaints made 
on an anonymous basis regarding the 
Company’s accounting, internal control 
and audit matters.

In 2017, pursuant to the requirements of 
the governing laws and regulations of the 
places of listing and the Charter of the 
Audit Committee, the Audit Committee 
fully assumed its responsibilities within 
the scope of the clear mandate from the 
Board. The Audit Committee proposed 
a number of practical and professional 
recommendations for improvement based 
on the Company’s actual circumstances 
in order to promote the continuous 
improvement and perfection of corporate 
management. The Audit Committee has 
provided important support to the Board 
and played a significant role in protecting 
the interests of independent shareholders.

119

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance Reportis responsible to the Board. The Charter 
of the Remuneration Committee 
clearly defines the status, structure 
and qualifications, work procedures, 
duties and responsibilities, funding and 
remuneration, etc. of the Remuneration 
Committee. The Remuneration Committee 
assists the Company’s Board to formulate 
overall remuneration policy and structure 
for the Company’s Directors and senior 
management personnel, and to establish 
related procedures that are standardised 
and transparent. The Remuneration 
Committee’s principal duties include 
supervising the compliance of the 
Company’s remuneration system with 
legal requirements, presenting the 
evaluation report on the Company’s 
remuneration system to the Board, giving 
recommendations to the Board in respect 
of the overall remuneration policy and 
structure for the Company’s Directors 
and senior management personnel 
and the establishment of a formal and 
transparent procedure for developing 
remuneration policy, and determining, 
with delegated responsibility by the 
Board, the remuneration packages of 
individual executive directors and senior 
management personnel including benefits 
in kind, pension rights and compensation 
payments (including any compensation 
payable for loss or termination of their 
office or appointment). Its responsibilities 
comply with the requirements of the 
Corporate Governance Code. The 
Remuneration Committee convened 1 
meeting in 2017, in which it reviewed and 
discussed the remuneration policy for the 
Directors of the sixth session of the Board.

In 2017, the Audit Committee convened 
4 meetings and passed 2 written 
resolutions, in which it reviewed important 
matters related to the Company’s 
annual and interim financial statements, 
quarterly financial results, assessment 
of the qualifications, independence, 
performance, appointments and 
remuneration of the external auditors, 
effectiveness of risk management and 
internal control systems, internal audit, 
proposed establishment of a finance 
company, implementation of continuing 
connected transactions, change of the 
depreciable lives of certain fixed assets 
and implementation of new accounting 
standard on revenue. The Audit 
Committee reviewed the annual auditor’s 
report, interim review report and quarterly 
agreed-upon procedures reports prepared 
by the external auditors, communicated 
with the management and the external 
auditors in regards to the regular financial 
reports and proposed them for the Board’s 
approval after review and approval. The 
Audit Committee received quarterly 
reports in relation to the internal audit 
and continuing connected transactions 
as well as risk management workshop 
and provided guidance to the Internal 
Audit Department. Additionally, the Audit 
Committee reviewed the internal control 
assessment and the attestation report, 
followed up with the implementation 
procedures of the recommendations 
proposed by the external auditors, 
reviewed the U.S. annual report, and 
communicated independently with the 
external auditors twice a year.

Remuneration Committee

At 31 December 2017, the Remuneration 
Committee comprised 3 Independent Non-
Executive Directors, Mr. Xu Erming as the 
Chairman and Mr. Tse Hau Yin, Aloysius 
and Madam Wang Hsuehming as the 
members. The Remuneration Committee 

120

Environmental, Social and Governance ReportCorporate Governance ReportNomination Committee

At 31 December 2017, the Nomination 
Committee comprised 3 Independent 
Non-Executive Directors, Madam Cha 
May Lung, Laura as the Chairlady and 
Mr. Tse Hau Yin, Aloysius and Mr. Xu 
Erming as the members. The Nomination 
Committee is responsible to the Board. 
The Charter of the Nomination Committee 
clearly defines the status, structure 
and qualifications, work procedures, 
duties and responsibilities, funding and 
remuneration, etc. of the Nomination 
Committee, and it specifically requires 
that the Nomination Committee members 
shall have no significant connection 
to the Company, and comply with 
the regulatory requirements related 
to “independence”. The Nomination 
Committee assists the Board to formulate 
standardised, prudent and transparent 
procedures for the appointment and 
succession plans of Directors, and to 
further optimise the composition of 
the Board. The principal duties of the 

Nomination Committee include regularly 
reviewing the structure, number of 
members, composition and diversity of 
the Board; identifying candidates and 
advising the Board with the appropriate 
qualifications for the position of Directors; 
reviewing the Board Diversity Policy as 
appropriate to ensure its effectiveness; 
evaluating the independence of nominees 
for Independent Non-Executive Directors; 
advising the Board on matters regarding 
the appointment or re-appointment of 
Directors (especially Chairman and Chief 
Executive Officer) and succession plans for 
the Directors. The Nomination Committee 
convened 1 meeting and passed 1 written 
resolution in 2017, in which it performed 
a review of the structure and operations of 
the Board, discussed the change of session 
of the Board and the proposed candidate 
for Director and other related matters.

121

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance ReportThe number of Attendance/Meetings of the members of the Board 
and Committees in year 2017

Board 
Meeting

Audit 
Committee 
Meeting

Nomination 
Committee 
Meeting

Remuneration 
Committee 
Meeting

Shareholders’
Meeting

Executive Directors

Yang Jie

Liu Aili*

Yang Xiaowei*

Ke Ruiwen

Sun Kangmin

Gao Tongqing*

Chen Zhongyue*

Non-Executive Director

Chen Shengguang*

Independent Non-Executive 
Directors

Tse Hau Yin, Aloysius

Cha May Lung, Laura

Xu Erming

Wang Hsuehming

4/4

1/1

1/1

4/4

2/4

2/3

1/3

3/3

4/4

4/4

4/4

4/4

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

4/4

N/A

3/4

4/4

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

1/1

1/1

1/1

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

1/1

N/A

1/1

1/1

2/2

N/A

0/1

2/2

0/2

1/1

0/1

0/1

2/2

0/2

2/2

2/2

Note:  Certain Directors (including Non-Executive Director and Independent Non-Executive Directors) could not 
attend some of the Shareholders’ Meeting, Board meetings and other Committee meetings due to other 
important business commitments. Such Directors have reviewed the relevant meeting agendas and papers 
before the meeting and authorised other Directors in writing to vote on their behalf so as to ensure their 
views were fully reflected in the meetings.

* 

On 23 May 2017, Mr. Gao Tongqing, Mr. Chen Zhongyue and Mr. Chen Shengguang were appointed as 
Directors of the sixth session of the Board. On 7 June 2017, Mr. Yang Xiaowei resigned from his positions 
as an Executive Director, President and Chief Operating Officer of the Company due to change in work 
arrangement. On 28 November 2017, Mr. Liu Aili was appointed as an Executive Director of the Company.

122

Environmental, Social and Governance ReportCorporate Governance Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Company will identify suitable 
Director candidates through multiple 
channels such as internal recruitment and 
recruiting from the labour market. The 
criteria of identifying candidates include, 
but not limited to, their gender, age, 
educational background or professional 
experience, skills, knowledge and length 
of service and capability to commit to the 
affairs of the Company and, in case of 
Independent Non-Executive Director, the 
candidates should fulfill the independence 
requirements set out in the Listing Rules 
from time to time. After the Nomination 
Committee and the Board have reviewed 
and resolved to appoint the appropriate 
candidate, the relevant proposal will be 
put forward in writing to the Shareholders’ 
Meeting for approval.

Directors shall be elected at the 
Shareholders’ Meeting for a term of 
3 years. At the expiry of a Director’s 
term, the Director may stand for re-
election and re-appointment. According 
to the Articles of Association, before the 
convening of the annual general meeting, 
shareholders holding 5% or more of 
the total voting shares of the Company 
shall have the right to propose new 
motions (such as election of Directors) 
in writing, and the Company shall place 
such proposed motions on the agenda 
for such annual general meeting if there 
are matters falling within the functions 
and powers of shareholders in General 
Meetings. According to the Articles 
of Association, shareholders can also 
request for the convening of extraordinary 
general meeting provided that 2 or more 
shareholders holding in aggregate 10% 
or more of the shares carrying the right 
to vote at the meeting sought to be held 
and they shall sign one or more written 
requisitions in the same format and with 
the same content, requiring the Board 
to convene an extraordinary general 
meeting and stating the resolutions of 
meeting (such as election of Directors). 

The Board shall convene an extraordinary 
general meeting within 2 months. The 
minimum period during which written 
notice given to the Company of the 
intention to propose a person for election 
as a Director, and during which written 
notice to the Company by such person of 
his/her willingness to be elected may be 
given, will be at least 7 days. Such period 
will commence no earlier than the day 
after the despatch of the notice of the 
meeting for the purpose of considering 
such election and shall end no later than 
7 days prior to the date of such meeting. 
The ordinary resolution to approve the 
appointment of Directors shall be passed 
by votes representing more than one-half 
of the voting rights represented by the 
shareholders (including proxies) present at 
the meeting.

Supervisory Committee

At 31 December 2017, the Company’s 
Supervisory Committee comprised 
5 Supervisors, including 2 Employee 
Representative Supervisors. The principal 
duties of the Supervisory Committee 
include supervising, in accordance with 
the law, the Company’s financials and 
performance of its Directors, managers 
and other Senior Management so as 
to prevent them from abusing their 
powers. The Supervisory Committee is a 
standing Supervisory organisation within 
the Company, which is accountable 
to and reports to all shareholders. The 
Supervisory Committee usually holds 
meetings at least twice a year. The 
Supervisory Committee convened 2 
meetings in 2017. The term of office 
for the 6th session of the Supervisory 
Committee lasts for 3 years, starting from 
May 2017 until the day of the Company’s 
annual general meeting for the year 2019 
to be held in 2020, upon which the 7th 
session of the Supervisory Committee will 
be elected.

123

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance ReportThe number of Attendance/Meetings of members of  
the Supervisory Committee in year 2017

Supervisors

Number of 
Attendance/Meetings

Sui Yixun (Chairman of the Supervisory Committee)

Zhang Jianbin (Employee Representative Supervisor)

Yang Jianqing (Employee Representative Supervisor)*

Tang Qi (Employee Representative Supervisor)*

Hu Jing

Ye Zhong

2/2

1/2

1/1

1/1

2/2

2/2

Note:  Certain Supervisors could not attend some of the meetings of the Supervisory Committee due to other 

important business commitments.

* 

Mr. Tang Qi retired as the Supervisor of the Company on 23 May 2017 upon the expiry of the term of service 
of the fifth session of the Supervisory Committee. Meanwhile, Mr. Yang Jianqing has been elected by the 
employees of the Company democratically as the Supervisor of the Company representing the employees.

External Auditors

The international and domestic auditors of the Company are Deloitte Touche Tohmatsu 
and Deloitte Touche Tohmatsu Certified Public Accountants LLP, respectively. The non-
audit services provided by the external auditors did not contravene the requirements of the 
US Sarbanes-Oxley Act and therefore enabling them to maintain the independence.

A breakdown of the remuneration received by the external auditors for audit and non-
audit services provided to the Company for the year ended 31 December 2017 is as 
follows:

Service item

Audit services

Non-audit services (mainly include internal control advisory  

and other advisory services)

Total

Fee
(including
value-added tax)
(RMB millions)

78.8

2.4

81.2

124

Environmental, Social and Governance ReportCorporate Governance Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Directors of the Company are 
responsible for the preparation of 
consolidated financial statements that 
give a true and fair view in accordance 
with the International Financial Reporting 
Standards as issued by the International 
Accounting Standards Board and the 
disclosure requirements of the Hong 
Kong Companies Ordinance, and for such 
internal control as the Directors determine 
is necessary to enable the preparation of 
consolidated financial statements that are 
free from material misstatement, whether 
due to fraud or error.

The statements by the external auditors of 
the Company, Deloitte Touche Tohmatsu, 
regarding their reporting responsibilities 
on the consolidated financial statements 
of the Company is set out in the 
Independent Auditor’s Report on pages 
140 to 146.

Since the approval at the annual general 
meeting of the Company for the financial 
year 2012, the external auditors, Deloitte 
Touche Tohmatsu and Deloitte Touche 
Tohmatsu Certified Public Accountants 
LLP have provided audit services for the 
Company for five consecutive years. 
The Audit Committee and the Board 
of the Company have resolved to re-
appoint Deloitte Touche Tohmatsu and 
Deloitte Touche Tohmatsu Certified Public 
Accountants LLP as the international 
and domestic auditors respectively for 
the financial year 2018, subject to the 
approval at the 2017 annual general 
meeting of the Company.

Risk Management and Internal 
Control Systems

The Board attaches great importance to 
the establishment and perfection of the 
risk management and internal control 
systems. The Board is responsible for 
evaluating and determining the nature 
and extent of the risks it is willing to take 
in achieving the Company’s strategic 
objectives, and ensuring that the Company 
establishes and maintains appropriate 
and effective risk management and 
internal control systems, and the Board 
acknowledges that it is responsible 
for the risk management and internal 
control systems and for reviewing their 
effectiveness. Such systems are designed 
to manage rather than eliminate the risk 
of failure to achieve business objectives, 
and can only provide reasonable and 
not absolute assurance against material 
misstatement or loss. The Board 
oversees management in the design, 
implementation and monitoring of the risk 
management and internal control systems. 
The Board takes effective approaches to 
supervise the implementation of related 
control measures, whilst enhancing 
operation efficiency and effectiveness, 
and optimising corporate governance, 
risk assessment, risk management and 
internal control so that the Company can 
achieve long-term development goals. 
The risk management and internal control 
systems of the Company is built on clear 

125

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance Reportorganisational structure and management 
duties, an effective delegation and 
accountability system, definite targets, 
policies and procedures, comprehensive 
risk assessment and management, a 
sound financial accounting system, and 
continuing analysis and supervision of 
operational performance, which plays 
a pivotal role in the Company’s overall 
operation. The Company has formulated 
a code of conduct for the Senior 
Management personnel and employees 
which ensures their ethical value and 
competency. The Company attaches 
great importance to the prevention of 
fraud and has formulated its internal 
reporting system, which encourages 
anonymous reporting of situations where 
employees, especially Directors and Senior 
Management personnel, breach the rules.

The Company views comprehensive risk 
management as an important task within 
the Company’s daily operation. Pursuant 
to regulatory requirements in capital 
markets of the United States and Hong 
Kong, the Company has formulated a 
unique 5-step risk management approach 
based on risk management theory and 
practice, including risk identification, 
risk assessment, key risk analysis, risk 
reaction and risk management assessment. 
The Company has also designed a risk 
management template, established and 
refined the centralised risk directories and 
case studies database of the Company, 
continued to strengthen the level of 
risk management informatisation, and 
solidified a standardised risk management 
procedure so that risk management 
terminology is unified across all levels of 
the Company and the effectiveness of risk 
management was enhanced. Following the 
efforts made over the years, the Company 
has established a structured and highly-
effective comprehensive risk management 
system and has gradually perfected 
its comprehensive risk monitoring and 
prevention mechanism.

In 2017, pursuant to the requirement 
of provision C2 of the Corporate 
Governance Code promulgated by the 
Hong Kong Stock Exchange, the Company 
concentrated resources on the prevention 
of significant potential risks, and strive 
to reduce negative effect from significant 
risk, the Company did not confront with 
any major risk event throughout the whole 
year. In 2018, the potential significant 
risks and the major risk-prevention and 
countering measures are as follows:

Economic and policy environment 
adaptation risks: China’s economy has 
transitioned from a phase of rapid growth 
to a stage of high-quality development, 
the state will promote the supply-side 
structural reform as the main task of 
economic work; there have been quite a 
number of policies adjustments regarding 
the telecommunications industry in recent 
years, there are also uncertainties in 
2018; and the problems of imbalance 
and insufficiency in corporate reform and 
development still exist. Therefore, the 
Company continued to view economic 
and policy environment adaptation risks 
as a significant risk to be tackled. The 
Company will actively adapt to the new 
normal of economic development, strive 
for an environment surrounding with 
favorable policies, attain achievements of 
implementation and execution, promote 
comprehensive in-depth reform and 
further enhance the quality, efficiency, 
and motivation of development.

Business development risks: The Company 
is in an industry with intensified 
competition; traditional business gradually 
saturated and new entrants further 
intensified the market competition. 
Therefore, the Company continued to 
view business development risks as a 
significant risk to be tackled. Through 
the establishment of integrated business 
advantages, integrated network edges, 
channels enablement advantages, assured 
products and service quality advantages, 
the Company increased efforts in 
expanding subscribers scale to gain the 
market share.

126

Environmental, Social and Governance ReportCorporate Governance ReportNetwork and information security 
risks: Following comprehensive and 
rapid advancement of the national 
informatisation evolution, the issues of 
network and information security have 
become increasingly prominent; the 
implementation of the Cybersecurity 
Law  of the People’s Republic of China 
has raised the cybersecurity work into 
a national security strategy in a legal 
form. As a result, the Company has put 
network and information security risks 
as a significant risk to be tackled. The 
Company will perfect relevant rules 
and regulations and plan, increase 
initiatives on security, strengthen safety 
management for new business, strengthen 
protection of user information, carry 
out routine inspection for network 
information security continuously and deal 
with emergencies on a timely basis.

The Company has identified, assessed and 
analysed potential major risks faced by 
the Company in 2018, including economic 
and policy environment adaptation risks, 
business development risks and network 
and information security risks etc., and 
has put forward detailed response plans. 
Through strict and appropriate risk 
management procedures, the Company 
will ensure the potential impact from the 
above risks on the Company is limited and 
within an expected range.

The Company highly values the 
compliance with the laws and regulations 
of the People’s Republic of China as well 
as the places of listing of the Company 
and where the Company’s business 
operations are located, strictly complies 
with all laws and regulations and timely 
and proactively incorporates the laws and 
regulations into the Company’s rules and 
regulations to protect the Company’s 
legitimate business management, 
maintains the Company’s legitimate rights 
and supports corporate to achieve long-
term healthy development target.

The Cybersecurity Law of the People’s 
Republic of China has come into force on 
1 June 2017. The Cybersecurity Law of the 
People’s Republic of China consisted of 
seven chapters and seventy-nine articles, 
which stipulated relevant regulations for 
personal data security protection, new 
types of cybercrime, network real name 
system, clearly defined the principles of 
cyberspace sovereignty and defined the 
security obligations for network products 
and services providers; defined security 
obligations for network operators, 
further perfected rules for personal data 
protection, determined the framework 
for protection of critical information 
infrastructure facilities, at the same time 
stipulated the contents for punishing 
foreign organisations and individuals that 
attack and destroy our critical information 
infrastructure facilities and established the 
system for monitoring, early warning and 
emergency response. Telecommunications 
enterprises are required to comply 
with the Cybersecurity Law of the 
People’s Republic of China in respect of 
network operation security and network 
information security.

On 2 May 2017, the Cyberspace 
Administration of China promulgated 
the Interim Security Review Measures for 
Network Products and Services, which 
was formally implemented on the same 
day with the Cybersecurity Law of the 
People’s Republic of China. According 
to the Interim Security Review Measures 
for Network Products and Services and 
the Cybersecurity Law of the People’s 
Republic of China, network products and 
services procured in important industries 
and areas as well as network products 
and services purchased by key information 
infrastructures operators that might 
affect national security are subject to 
cybersecurity examination. Whether there 
was impact on national security would 
be determined by the key information 
infrastructures protection work 

127

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance Reportdepartment and the security examination 
of telecommunications industry would 
be organised and conducted by the 
Ministry of Industry and Information 
Technology of the People’s Republic of 
China. The security examination may 
be initiated by the enterprises or by 
the relevant departments. The security 
examination would focus on the security 
and controllability of network products 
and services. Where operators of key 
information infrastructures use network 
products or services that have neither been 
examined passed the security examination, 
a fine of no less than one but no more 
than ten times the purchase amount shall 
be imposed.

On 3 July 2017, the Ministry of Industry 
and Information Technology of the 
People’s Republic of China promulgated 
the Administrative Measures for the 
Licensing of Telecommunications 
Business which aimed to strengthen 
the administration of the licensing of 
telecommunications business operations 
permits. The Administrative Measures 
for the Licensing of Telecommunications 
Business stipulated the establishment 
of integrated management platform for 
telecommunications business, promotes 
online application, approval and 
management of business licence as well 
as publication, queries and co-sharing 
of related information, improved credit 
management mechanisms; strengthened 
the restraint role of credit mechanisms 
by taking credit conditions as one of the 
conditions for granting business licence 
and adjusting the annual inspection 
system for business licence to a system 
with publications of annual reports and 
announcements; established a list of 
illegal operations and dishonesty list for 
operating telecommunications business, 
requiring the relevant telecommunication 
administrative department to implement 
key supervision over the operators whose 

names on the list of illegal operations and 
dishonesty list. Any punishment imposed 
by the telecommunication administrative 
department for suspending operations, 
revoking business licence, or any other 
circumstances stipulated by the Ministry 
of Industry and Information Technology 
of the People’s Republic of China shall be 
included in the dishonesty list; if included 
in the dishonesty list, the operator may not 
be able to apply for telecommunications 
business licence.

On 4 November 2017, the Standing 
Committee of the National People’s 
Congress promulgated the Anti-Unfair 
Competition Law of the People’s Republic 
of China, which has come into force 
on 1 January 2018. The amended Anti-
Unfair Competition Law of the People’s 
Republic of China defined acts of unfair 
competition, supplemented unfair 
competition practices that should be 
prohibited, clearly identified the rules 
for confusing behaviour and targets of 
commercial bribery, strengthened the 
protection of commercial secrets, revised 
the rules concerning the recognition of 
prized sales, increased the maximum 
amount of sales rewards, broadened the 
terms for unfair competition behaviour in 
Internet, strengthened the measures for 
supervision and inspection, and perfected 
the legal liability systems with priority 
for civil liability and by paralleling the 
civil liability and administrative penalty, 
aggravated the punishment for violations, 
sorted out and maintained relationship 
with other laws and regulations.

Apart from implementing the latest and 
newly-amended laws and regulations in a 
timely manner, the Company also actively 
and closely monitors forthcoming changes 
in the relevant laws and regulations in 
order to strengthen the management of 
the relevant business operation behaviour, 
safeguards the effective adherence to 
relevant laws and regulations so as to 
ensure that the Company’s operations are 
in full compliance with the laws.

128

Environmental, Social and Governance ReportCorporate Governance Reportoperational innovation for enterprises, 
the Company conducted annual internal 
control manuals and implemented revision 
of rules. The Company strengthened the 
risk management and control over trading 
business, and continued to improve its 
prevention and control environment 
and policies; revised the procurement 
management business process, perfected 
taxation and invoice management; unified 
and regulated the approval process and 
authority of provincial companies for 
major issues; supplemented commission 
and terminal subsidy management, 
housing assets disposal and lease 
management, ICT business management, 
accounts and fund management of third-
party payment institution, etc..

The Internal Audit Department plays a 
vital role in supporting the Board, the 
management and the risk management 
and internal control systems. The functions 
of the Internal Audit Department are 
independent of the Company’s business 
operations and are complementary to the 
duties of the external auditors, and play 
an important role in the monitoring of 
the Company’s internal management. The 
Internal Audit Department is responsible 
for internal controls assessment of the 
Company, and provides an objective 
assurance to the Audit Committee and 
the Board that the risk management and 
internal control systems are maintained 
and operated by the management in 
compliance with agreed processes and 
standards. The Internal Audit Department 
regularly reports the internal audit results 
to the Audit Committee on a quarterly 
basis, and reports the internal audit 
results to the Board through the Audit 
Committee.

Since 2003, based on the requirements 
of the U.S. securities regulatory 
authorities and the COSO Internal Control 
Framework, and with the assistance 
of other advisory institutions including 
external auditors, the Company has 
formulated manuals, implementation 
rules and related rules in relation to 
internal control, and has developed the 
Policies on Internal Control Management 
and Internal Control Accountability 
Management to ensure the effective 
implementation of the above systems. 
The Company has all along continuously 
revises and improves the manuals and 
implementation rules in view of the ever 
changing internal and external operation 
environment as well as the requirements 
of business development over the years. 
While continuing to improve the internal 
control related policies, the Company has 
also been strengthening its IT internal 
control capabilities, which has improved 
the efficiency and effectiveness of internal 
control, enhancing the safety of the 
Company’s information system so that 
the integrity, timeliness and reliability of 
data and information are maintained. At 
the same time, the Company attaches 
great importance to the control and 
monitoring of network information safety. 
The Company persistently optimises the 
relevant rules and guidances, further 
defines the responsible entities and 
regularly commences the inspection of 
network safety and information safety in 
order to promote the enhancement of the 
awareness of network information safety 
and relevant skills and knowledge.

In 2017, based on external supervision, 
changes in policy environment, and 
requirements for prevention and control 
of the Company’s key risks, the Company 
also took into accounts of various 
measures and business development of 
its deepening reforms. In order to focus 
on responding quickly to market demands 
and supporting business innovation and 

129

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance ReportAnnual Evaluation of Risk 
Management and Internal 
Control Systems

The Company has been continuously 
improving its risk management and internal 
control systems so as to meet the regulatory 
requirements of its places of listing, 
including the United States and Hong Kong, 
and strengthen its internal control while 
guarding against operational risk.

The Company has adopted the COSO 
Internal Control Framework (2013) as 
the standard for the internal control 
assessment. With the management’s 
internal control testing guidelines and 
the Audit Standard No. 5 that were 
issued by PCAOB as its directives, the 
Company’s internal control assessment 
system is composed of the self-assessment 
conducted by the persons responsible 
for internal control together with the 
independent assessment conducted by 
the Internal Audit Department. In order 
to evaluate the nature of internal control 
deficiencies and reach a conclusion 
as to the effectiveness of the internal 
control system, the Company adopts the 
following 4 major steps of assessment: (1) 
analyse and identify areas which require 
assessment, (2) assess the effectiveness 
of the design of internal control, (3) 
assess the operating effectiveness of the 
internal control, (4) analyse the impact 
of deficiencies in internal control. At 
the same time, the Company rectifies 
any deficiencies found during the 
assessment. By formulating amended 
“Interim Measures for the Internal Control 
Assessment”, “Manual for the Self-
Assessment of Internal Control”, “Manual 
for the Independent Assessment of 
Internal Control” and other documents, 
the Company has ensured the assessment 
procedures are in compliance. In 2017, 
the Company’s Internal Audit Department 
initiated and coordinated the assessment 
of internal control all over the Company, 
and reported the results to the Audit 
Committee and the Board.

Self-assessment of internal control adopts 
a top-down approach which reinforces 
assessment in respect of control points 
corresponding to control environment 
and material financial statements 
items. The Company insisted on risk-
oriented principles and, on the basis of 
comprehensive assessment, identified key 
control areas and control points for major 
assessment through risk analysis. In 2017, 
the Company further strengthened the 
leading function and core responsibility 
of business departments and various units 
in the internal control self-assessment. 
In order to promote the quality and 
effectiveness of assessment work, the 
Company conducted various measures 
such as scope expansion, extending 
inspections, enhancing rectification and 
assessing accountability surrounding 
the major risks of all business areas. The 
above measures effectively promoted 
the in-depth participation of various 
departments and units and ensured the 
self-assessment work of the Company with 
100% coverage. Focusing on the internal 
control deficiencies identified during the 
self-assessment, the Company promptly 
identified the responsibilities and timely 
rectified the deficiencies, effectively 
control and eliminate any potential risks. 
The Company also worked towards 
perfecting the systems and procedures, 
and deepening its governance measures, 
while continuously enhancing the design 
and operating effectiveness of internal 
control.

On the basis of risk-oriented independent 
assessment, the Company continued 
to strengthen the independent 
assessment of internal control and 
increased the assessment strength on 
the effectiveness of internal control of 
key risk areas. In 2017, on the basis of 
carrying out independent assessment 
of internal control by respective units, 
the Company authorised 8 units to 
carry out follow-up assessment on 
the 2016 independent assessment of 
internal control, promoted tight linkage 
between defect rectification and internal 

130

Environmental, Social and Governance ReportCorporate Governance ReportThrough self-assessments and 
independent assessments conducted at 
different levels, the Company carried 
out multi-layered and full-dimensional 
reviews of its internal control system, and 
put its utmost efforts into rectifying the 
problems which were identified. Through 
this method, the Company was able to 
ensure the effectiveness of its internal 
control and successfully passed the year-
end attestation undertaken by the external 
auditors.

The Board oversees the Company’s 
risk management and internal control 
systems on an on-going basis and the 
Board, through the Audit Committee, 
conducted an annual review of the risk 
management and internal control systems 
of the Company and its subsidiaries for 
the financial year ended 31 December 
2017, which covered all material areas 
including financial controls, operational 
controls and compliance controls, as well 
as its risk management functions. After 
receiving the reports from the Internal 
Audit Department and the confirmation 
from the management to the Board 
on the effectiveness of the Company’s 
risk management and internal control 
systems (including Environmental, Social 
and Governance, risk management and 
internal control systems), the Board is of 
the view that these systems are solid, well- 
established, effective and sufficient. The 
annual review also confirms the adequacy 
of resources relating to the Company’s 
accounting, internal control and financial 
reporting functions, the sufficiency of 
the qualifications and experience of staff, 
together with the adequacy of the staff’s 
training programmes and the relevant 
budget.

control assessment, strictly guaranteed 
assessment quality, strengthened system 
implementation, improved capabilities on 
managing risk control and safeguarded 
healthy development of business. At the 
same time, under the unified guidance of 
the Company’s Internal Audit Department, 
we have carried out walk-through 
testing which related to internal control 
inspections in key risk areas for the 31 units 
within the authorised list, evaluated the 
effectiveness of design and implementation 
of internal control system, playing a good 
role in promoting prevention of risks for 
enterprises.

Furthermore, the Company organised the 
risk management and internal control 
assessment team and other relevant 
departments to closely coordinate with the 
external auditors’ audit of internal control 
over financial reporting. The internal control 
audit covered the Company and all its 
subsidiaries as well as the key processes 
and control points in relation to material 
financial statements items. The external 
auditors regularly communicated with the 
management in respect of the audit results.

All levels of the Company have been 
attaching great importance to rectifying 
internal control deficiencies. Focusing 
on deficiencies identified through self- 
assessment, independent assessment 
and internal control audit, the Company 
required all units to carry out rectification 
measures and established a collaborative 
risk prevention mechanism to promote 
different professional reporting lines of 
various departments in the headquarters 
office to execute vertical supervision and 
system improvement for the rectification 
work whilst exploring the establishment 
of an internal control mechanism with 
long-term effectiveness. To ensure 
effective rectification, the Company 
also strengthened the verification and 
supervision of the rectification measures 
of internal control deficiencies. All 
subordinates entities proactively rectified 
deficiencies identified from the internal 
and external assessments on the request 
from the Company.

131

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance ReportInvestor Relations and 
Transparent Information 
Disclosure Mechanism

The Company established an Investor 
Relations Department which is responsible 
for providing shareholders and investors 
with the necessary information, data 
and services in a timely manner. It also 
maintains proactive communications 
with shareholders, investors and other 
capital market participants so as to allow 
them to fully understand the operation 
and development of the Company. The 
Company’s senior management presents 
the annual results and interim results 
every year. Through various activities such 
as analyst meetings, press conferences, 
global investor telephone conferences and 
investors road shows, senior management 
provides the capital market and media 
with important information and responds 
to key questions which are of prime 
concerns to the investors. This has helped 
to reinforce the understanding of the 
Company’s business and the overall 
development of the telecommunications 
industry in China. Since 2004, the 
Company has been holding the Annual 
General Meetings in Hong Kong to 
provide convenience and encourage 
its shareholders, especially the public 
shareholders, to actively participate in 
the Company’s Annual General Meetings 
and to promote direct and two-way 
communications between the Board and 
shareholders. Meanwhile, the Company 

set up a dedicated investor relations 
enquiry line, for the purpose of providing 
a direct channel to address enquiries from 
the investment community. This allows the 
Company to better serve its shareholders 
and investors.

With an aim of strengthening 
communications with the capital 
market and enhancing transparency of 
information disclosure, the Company has 
provided quarterly disclosure of revenue, 
operating expenses, EBITDA, net profit 
figures and other key operational data, 
and monthly announcements of the 
number of access lines in service, mobile 
subscribers and wireline broadband 
subscribers. The Company attaches 
great importance to maintaining daily 
communication with shareholders, 
investors and analysts. In 2017, the 
Company participated in a number of 
investor conferences held by a number of 
major international investment banks in 
order to maintain active communication 
with institutional investors.

132

Environmental, Social and Governance ReportCorporate Governance ReportIn 2017, the Company attended the following investor conferences held by major 
international investment banks:

Date

Name of Conference

Location

January 2017

DBS Vickers Pulse of Asia Conference 2017

Singapore

January 2017

Deutsche Bank Access China Conference 2017

January 2017

Morgan Stanley China TMT Conference 2017

January 2017

UBS 17th Greater China Conference

Beijing

Beijing

Shanghai

January 2017

Bank of America Merrill Lynch Greater China  

Hong Kong

Telco & Media Corporate Day

March 2017

Nomura Internet, Education & Telecom Corporate 

Hong Kong

Day 2017

March 2017

Morgan Stanley Hong Kong Investor Summit 2017 Hong Kong

March 2017

Credit Suisse Asian Investment Conference 2017

Hong Kong

April 2017

April 2017

May 2017

May 2017

May 2017

May 2017

May 2017

May 2017

CICC US Corporate Day

New York

Macquarie Greater China Conference 2017

Hong Kong

HSBC China Conference 2017

CICC TMT and AI Forum 2017

Shenzhen

Hong Kong

BNP Paribas 8th Asia Pacific TMT Conference

Hong Kong

CLSA 22th China Forum

Tianjin

Deutsche Bank Access Asia Conference 2017

Singapore

Goldman Sachs TechNet Conference –  

Hong Kong

Asia Pacific 2017

May 2017

DBS Vickers Pulse of Asia Conference 2017

Hong Kong

May, June 2017

Daiwa US Investment Conference 2017

New York,  
San Francisco

June 2017

Bank of America Merrill Lynch Global Telecom & 

London

Media Conference 2017

June 2017

June 2017

June 2017

CICC Investment Strategy Conference 2H2017

Shanghai

J.P. Morgan Global China Summit 2017

Morgan Stanley China Summit 2017

Beijing

Beijing

133

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Date

Name of Conference

June 2017

June 2017

June 2017

Nomura Investment Forum Asia 2017

HSBC 5th Annual Asia Investor Forum

UBS Pan-Asian Telco Conference 2017

Location

Singapore

London

Hong Kong

September 2017

Morgan Stanley China Corporate Day 2017

London

September 2017

J.P. Morgan Investor Conference 2017

September 2017

24th CLSA Investors’ Forum

September 2017

CICC 5th London Forum

October 2017

Citi China Investor Conference 2017

November 2017

Bank of America Merrill Lynch China  

Conference 2017

November 2017

CICC Investment Forum 2017

New York

Hong Kong

London

Macau

Beijing

Beijing

November 2017

Jefferies 7th Annual Greater China Summit

Hong Kong

November 2017

Credit Suisse China Investment Conference 2017

Shenzhen

November 2017

Morgan Stanley 16th Annual Asia Pacific Summit

Singapore

November 2017

Daiwa Investment Conference 2017

November 2017

J.P. Morgan Global TMT Conference 2017

Hong Kong

Hong Kong

November 2017

Daiwa Asia Communication Days 2017

London

In order to strengthen the communications 
between the Company’s management 
and shareholders as well as potential 
investors, and to further enhance the 
corporate transparency, the Company 
organised a global roadshow after 2017 
interim results, in which the management 
attended investor conferences, one-on-
one and group meetings in Hong Kong, 
the U.S., Europe, Singapore and other 
financial centres to meet with over a 
hundred fund managers and analysts 
from a significant number of financial 
institutions. The management detailed 
the Company’s strategy, business 
development, competitive strengths 
and development prospect to, and 
answered questions from investors, so 
as to increase investors’ understanding 
of and confidence in the future of the 
Company. Later, the Company further 
compiled a feedback report based on 
these investors’ views, so as to obtain 

a clearer understanding of the capital 
market’s knowledge of and expectation on 
the Company, which is conducive to more 
efficient investor relations work.

The Company’s investor relations website 
(www.chinatelecom-h.com) not only 
serves as an important channel for the 
Company to disseminate press releases 
and corporate information to investors, 
media and the capital market, but also 
plays a significant role in the Company’s 
valuation and our compliance with 
regulatory requirements for information 
disclosure. The Company launched 
a responsive website with the latest 
technology, which allows automatic 
adjustment to fit for different screen 
resolution and user interface, assuring 
the best browsing experience of website 
content with desktop computers, 
laptops or mobile devices. This allows 
investors, shareholders, reporters and the 

134

Environmental, Social and Governance ReportCorporate Governance Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
general public to browse the updated 
information on the Company’s website 
with any device more easily and promptly 
anytime anywhere. The Company’s 
website is equipped with a number of 
useful functions including interactive 
stock quote, interactive KPI, interactive 
FAQs, auto email alerts to investors, 
downloading to excel, RSS Feeds, self-
selected items in investors briefcase, html 
version annual report, financial highlights, 
investor toolbar, historical stock quote, 
add investor events to calendars, 
content sharing to social media, etc. 
The Company’s website was accredited 
a number of awards including the “Best 
Website” by Institutional Investor, and 
“Commendation on Website Corporate 
Governance Information” by Hong Kong 
Institute of Certified Public Accountants, 
indicating that the Company’s website is 
highly recognised by the professionals.

The Company also strives to enhance the 
disclosure quality and format of annual 
report. In 2017, the Company further 
increased transparency of disclosure in 
environmental, social and governance 
areas, by following Environmental, 
Social and Governance Reporting Guide, 
Appendix 27 of Listing Rules, to report 
the Company’s achievements and key 
performance indicators on environmental 
protection, while also took initiative to 
add quantitative disclosures on social 
responsibility. The data disclosed was 
analysed and assessed by independent 
third party to ensure compliance with 
relevant requirements. The Company 
also actively seeks recommendations on 
how to improve the Company’s annual 
report from shareholders through survey, 
and prepared and distributed the annual 
report in a more environmentally-friendly 
and cost-saving manner according to the 
recommendations received. Shareholders 
can ascertain their choice of receiving 

the annual reports and communications 
by electronic means, or receiving printed 
version in English and/or Chinese. The 
print and online versions of the Company’s 
2016 Annual Report “An Intelligent Touch 
to Brighten the Future” have won nine 
top accolades in global competitions, 
including being ranked worldwide no. 2 
and further awarded a platinum award 
in “LACP 2016 Vision Awards Annual 
Report Competition”, as well as seven 
gold awards in “2017 International ARC 
Awards”, “2017 Galaxy Awards”, and 
“W³ Awards”. The prestigious honours 
reflect the unanimous worldwide 
recognition towards China Telecom’s 
tireless pursuit of excellence and globally 
leading performance on corporate 
governance and disclosure, on both 
conventional and digital channels.

The Company has always maintained 
a sound and effective information 
disclosure mechanism while keeping 
highly transparent communications 
with media, analysts and investors. 
Meanwhile, we attach great importance 
to the handling of inside information and 
have formulated rules on information 
disclosures which encompass (including 
but not limited to) disclosure of sensitive 
information and rules on confidential 
information. In general, the authorised 
speakers only clarify and explain on 
information that are available on the 
market, and avoid providing or divulging 
any unpublished inside information either 
as an individual or as a team. Before 
conducting any external interview, if the 
authorised speaker has any doubt about 
the information to be disclosed, he/she 
would seek verification from the relevant 
person or the person-in-charge of the 
relevant department, so as to determine if 
such information is accurate. In addition, 
discussions on the Company’s key 
financial data or other financial indicators 
are avoided during the blackout periods.

135

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance ReportShareholders’ Rights

Process of forwarding shareholders’ 
enquiries to the Board:

According to the Articles of Association, 
shareholders who request for the 
convening of an extraordinary general 
meeting or a class meeting shall comply 
with the following procedures:

2 or more shareholders holding in 
aggregate 10% or more of the shares 
carrying the right to vote at the meeting 
sought to be held shall sign 1 or more 
written requisitions in the same format 
and with the same content, stating the 
proposed matters to be discussed at the 
meeting, and requiring the Board to 
convene an extraordinary general meeting 
or a class meeting thereof. If the Board 
fails to issue a notice of such a meeting 
within 30 days from the date of receipt 
of the requisitions, the shareholders who 
make the requisitions may themselves 
convene such a meeting (in a manner as 
similar as possible to the manner in which 
shareholders’ meetings are convened by 
the Board) within 4 months from the date 
of receipt of the requisitions by the Board.

When the Company convenes an annual 
general meeting, shareholders holding 5% 
or more of the total voting shares of the 
Company shall have the right to propose 
new motions in writing, and the Company 
shall place such proposed motions on the 
agenda for such annual general meeting 
if they are matters falling within the 
functions and powers of shareholders’ 
meetings. 

Shareholders may at any time send their 
enquiries and concerns to the Board in 
writing through the Company Secretary 
and the Investor Relations Department.

The contact details of the Company 
Secretary are as follows:

The Company Secretary
China Telecom Corporation Limited
38th Floor, Everbright Centre,
108 Gloucester Road, Wanchai, Hong Kong
Email: ir@chinatelecom-h.com
Tel No.: (852) 2877 9777
IR Enquiry: (852) 2582 0388
Fax No.: (852) 2877 0988

A dedicated “Investor” section is 
available on the Company’s website 
(www.chinatelecom-h.com). There is a 
FAQ function in the “Investor” section 
designated to enable timely, effective and 
interactive communication between the 
Company, shareholders and investors. 
Company Secretary and the Investor 
Relations Department of the Company 
handle both telephone and written 
enquiries from shareholders of the 
Company from time to time. Shareholders’ 
enquiries and concerns will be forwarded 
to the Board and/or the relevant Board 
Committees of the Company, where 
appropriate, which will answer the 
shareholders’ questions. Information 
on the Company’s website is updated 
regularly.

136

Environmental, Social and Governance ReportCorporate Governance ReportSignificant Differences 
Between the Corporate 
Governance Practices followed 
by the Company and those 
followed by NYSE-Listed U.S. 
Companies

The Company was established in the 
PRC and is currently listed on The Stock 
Exchange of Hong Kong Limited and the 
New York Stock Exchange (“NYSE”). As 
a foreign private issuer in respect of its 
listing on the NYSE, the Company is not 
required to comply with all corporate 
governance rules of Section 303A of the 
NYSE Listed Company Manual. However, 
the Company is required to disclose 
the significant differences between 
the corporate governance practices of 
the Company and the listing standards 
followed by NYSE-listed U.S. companies.

Pursuant to the requirements of the NYSE 
Listed Company Manual, the Board of 
Directors of all NYSE-listed U.S. companies 
must be made up by a majority of 
Independent Directors. Under currently 
applicable PRC and Hong Kong laws and 
regulations, the Board of the Company is 
not required to be formed with a majority 
of Independent Directors. As a listed 
company on The Stock Exchange of Hong 
Kong Limited, the Company needs to 
comply with the Listing Rules. The Listing 
Rules require that at least one-third of the 
Board of Directors of a listed company in 
Hong Kong be Independent Non-Executive 
Directors. The Board of the Company 
currently comprises 10 Directors, of which 
4 are Independent Directors, making 
the number of Independent Directors 
exceeds one-third of the total number 
of Directors on the Board, in compliance 
with the requirements of the Corporate 
Governance Code of the Listing Rules. 
These Independent Directors also satisfy 

the requirements on “independence” 
under the Listing Rules. However, the 
related standard set out in the Listing 
Rules is different from the requirements 
in Section 303A.02 of the NYSE Listed 
Company Manual.

Pursuant to the requirements of the NYSE 
Listed Company Manual, companies shall 
formulate separate corporate governance 
rules. Under the currently applicable PRC 
and Hong Kong laws and regulations, the 
Company is not required to formulate any 
rules for corporate governance; therefore, 
the Company has not formulated any 
separate corporate governance rules. 
However, the Company has implemented 
the code provisions under the Corporate 
Governance Code and Corporate 
Governance Report as set out in Appendix 
14 of the Listing Rules for the financial 
year ended 31 December 2017.

Continuous Evolution of 
Corporate Governance

The Company continuously analyses the 
corporate governance development of 
international advanced enterprises and 
the investors’ desires, constantly examines 
and strengthens the corporate governance 
measures and practice, and improves the 
current practices at the appropriate time; 
we strongly believe that by adhering to 
good corporate governance principles, and 
improving the transparency of operations, 
as well as the establishment of the 
effective accountability system, we can 
ensure the long-term stable development 
of the Company and seek sustainable 
returns for the shareholders and investors.

For further information, please browse 
our website at 
www.chinatelecom-h.com

137

China Telecom Corporation Limited  Annual Report 2017Environmental, Social and Governance ReportCorporate Governance Reportwith Intelligence and

Ecologicalisation

Leading the Future

Corporate InformationCorporate InformationTO THE SHAREHOLDERS OF CHINA TELECOM CORPORATION LIMITED
(Incorporated in The People’s Republic of China with limited liability)

Opinion

We have audited the consolidated financial statements of China Telecom Corporation Limited (the “Company”) 
and its subsidiaries (collectively referred to as the “Group”) set out on pages 147 to 221, which comprise 
the consolidated statement of financial position as at 31 December 2017, and the consolidated statement of 
comprehensive income, consolidated statement of changes in equity and consolidated statement of cash flows 
for the year then ended, and notes to the consolidated financial statements, including a summary of significant 
accounting policies.

In our opinion, the consolidated financial statements give a true and fair view of the consolidated financial 
position of the Group as at 31 December 2017, and of its consolidated financial performance and its consolidated 
cash flows for the year then ended in accordance with International Financial Reporting Standards (“IFRSs”) 
and have been properly prepared in compliance with the disclosure requirements of the Hong Kong Companies 
Ordinance.

Basis for Opinion

We conducted our audit in accordance with Hong Kong Standards on Auditing (“HKSAs”) issued by the Hong 
Kong Institute of Certified Public Accountants (“HKICPA”). Our responsibilities under those standards are further 
described in the Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements section of 
our report. We are independent of the Group in accordance with the HKICPA’s Code of Ethics for Professional 
Accountants (“the Code”), and we have fulfilled our other ethical responsibilities in accordance with the Code. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our 
opinion.

Key Audit Matters

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of 
the consolidated financial statements of the current period. These matters were addressed in the context of our 
audit of the consolidated financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters.

140

Independent Auditor’s ReportKey Audit Matters (continued)

Key audit matter

How our audit addressed the key audit matter

Revenue recognition

We identified revenue recognition as a key audit 
matter because there is an inherent industry risk 
around the accuracy of revenue recorded by the IT 
billing systems given the complexity of the systems 
and the significance of volumes of data processed by 
the systems.

Revenues from the provision of telecommunications 
services are, in general, recognised when services are 
provided to customers. Fees for telecommunications 
packages are recognised for each service type in the 
packages. The data records are captured and the 
revenue transactions are recorded by the IT billing 
systems.

Details of the accounting policies for revenue 
recognition and an analysis of revenues are 
disclosed in Notes 2(o) and 22, respectively, to the 
consolidated financial statements.

Our procedures in relation to revenue recognition 
comprising both control testing and substantive 
procedures on a sample basis, included involving our 
internal IT specialists to assist with:

• 

• 

• 

• 

• 

• 

Testing the IT environment in which the billing 
systems reside, including interface controls 
between different IT applications.

Testing the key controls over the calculation 
of the amounts billed to customers and 
the capturing and recording of the revenue 
transactions.

Testing the key controls over the authorisation of 
the rate changes and the input of such rates to 
the billing systems.

Testing the end-to-end reconciliations from data 
records to the billing systems and to the general 
ledger.

Testing material journals processed between the 
billing systems and the general ledger.

Testing the accuracy of customer bill calculations 
and the respective revenue transactions recorded.

141

China Telecom Corporation Limited  Annual Report 2017Independent Auditor’s Report 
 
Key Audit Matters (continued)

Key audit matter

How our audit addressed the key audit matter

Valuation of goodwill and long-lived assets

We identified the valuation of goodwill and long-
lived assets as a key audit matter because the 
impairment assessment of goodwill and long-
lived assets requires the management to exercise 
significant judgments relating to the estimation of 
level of revenue, amount of operating costs and 
applicable discount rate.

Details of the accounting policies for impairment 
of goodwill and long-lived assets and the related 
accounting estimates are disclosed in Notes 2(n) 
and 42, respectively, to the consolidated financial 
statements. Details of goodwill impairment 
assessment are disclosed in Note 6 to the 
consolidated financial statements.

Our procedures in relation to the valuation of goodwill 
and long-lived assets included:

• 

• 

• 

With the assistance of our internal valuation 
specialists, assessing the discount rate and 
assumptions used by the management in the 
value in use model and comparing the discount 
rate used by the management to externally 
derived data and our own assessments of key 
inputs used in deriving the discount rate.

With the assistance of our internal valuation 
specialists, comparing the key inputs to the 
projected cash flows, such as the number of 
subscribers, average revenue per subscriber and 
amount of operating cost, with corresponding 
historical data to evaluate the reasonableness of 
the management’s projections.

Assessing and challenging the significant 
judgments and estimates used in the 
management’s impairment assessment and 
evaluating the sensitivity analysis performed by 
the management.

142

Independent Auditor’s Report 
 
Key Audit Matters (continued)

Key audit matter

How our audit addressed the key audit matter

Depreciable lives of property, plant and equipment

We identified the depreciable lives of property, 
plant and equipment as a key audit matter because 
it requires the management to exercise significant 
judgment in relation to the estimate of depreciable 
lives of the assets considering the nature, timing and 
likelihood of changes to the technical factors which 
may affect the useful life expectancy of the assets 
and therefore could have a material impact on the 
depreciation expense for the year.

The management reviews the estimated depreciable 
lives and the residual value of property, plant and 
equipment annually. After conducting a review on 
the depreciable lives of the property, plant and 
equipment of the Group during this year, the Group 
resolved to change the accounting estimates of the 
depreciable lives of certain equipment.

Details of the related accounting estimates 
are disclosed in Note 42 to the consolidated 
financial statements. Details of the change in 
accounting estimates of the depreciable lives of 
certain equipment are disclosed in Note 4 to the 
consolidated financial statements.

Our procedures in relation to the depreciable lives of the 
property, plant and equipment included:

• 

• 

• 

Testing the key controls over the management’s 
judgment in relation to the accounting estimates 
of the depreciable lives of property, plant and 
equipment.

Assessing the management’s estimates on the 
useful lives of property, plant and equipment 
with reference to: (1) the consistency with 
the Group’s expected consumption pattern of 
economic benefits embodied in the respective 
assets and future operating plans including 
acquisitions and retirements of property, plant 
and equipment; (2) the comparison to the policies 
adopted by other comparable telecommunications 
operators; and (3) consideration of the Group’s 
historical experience, the latest equipment model 
information from the third party vendors and our 
knowledge of the telecommunications industry.

Challenging the assumptions and critical 
judgements used by the management by 
comparing the management’s past estimates 
and plans with the current year’s estimates and 
plans taking into account recent development 
in the telecommunications industry and market 
conditions.

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China Telecom Corporation Limited  Annual Report 2017Independent Auditor’s Report 
 
Key Audit Matters (continued)

Key audit matter

How our audit addressed the key audit matter

Classification of lease arrangement with China Tower Corporation Limited (“China Tower”)

We identified the classification of lease arrangement 
with China Tower as a key audit matter because it 
requires the use of significant management judgment 
regarding the classification of operating or finance 
lease.

The Group entered into lease agreements with China 
Tower regarding the leases of telecommunications 
towers and related assets. The Group classified the 
arrangements as operating leases.

Details of the related accounting judgment are 
disclosed in Note 42 to the consolidated financial 
statements.

Our procedures in relation to the classification of lease 
arrangements with China Tower included:

• 

• 

Assessing the key terms of the lease agreements 
on a sample basis and understanding how they 
were applied in the management’s assessment of 
the lease classification.

Assessing the appropriateness of the 
management’s assessment of the lease 
classification by: (1) understanding the 
management’s expectation of the use of 
the assets at the end of the lease term and 
modifications required on the assets;  
(2) comparing the lease terms in the agreements 
with the major part of economic lives of the 
assets; and (3) assessing the calculation of 
the present value of minimum lease payments 
made by the management, challenging the 
key assumptions used by the management and 
comparing the present value of minimum lease 
payments with the fair value of the assets.

Other Information

The directors of the Company are responsible for the other information. The other information comprises the 
information included in the annual report, but does not include the consolidated financial statements and our 
auditor’s report thereon.

Our opinion on the consolidated financial statements does not cover the other information and we do not express 
any form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent with the 
consolidated financial statements or our knowledge obtained in the audit or otherwise appears to be materially 
misstated. If, based on the work we have performed, we conclude that there is a material misstatement of this 
other information, we are required to report that fact. We have nothing to report in this regard.

144

Independent Auditor’s Report 
 
Responsibilities of Directors and Those Charged with Governance for the 
Consolidated Financial Statements

The directors of the Company are responsible for the preparation of the consolidated financial statements that 
give a true and fair view in accordance with IFRSs and the disclosure requirements of the Hong Kong Companies 
Ordinance, and for such internal control as the directors determine is necessary to enable the preparation of 
consolidated financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the consolidated financial statements, the directors are responsible for assessing the Group’s ability 
to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless the directors either intend to liquidate the Group or to cease operations, or 
have no realistic alternative but to do so.

Those charged with governance are responsible for overseeing the Group’s financial reporting process.

Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements

Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a 
whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion solely to you, as a body, in accordance with our agreed terms of engagement, and for no 
other purpose. We do not assume responsibility towards or accept liability to any other person for the contents of 
this report. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in 
accordance with HKSAs will always detect a material misstatement when it exists. Misstatements can arise from 
fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected 
to influence the economic decisions of users taken on the basis of these consolidated financial statements.

As part of an audit in accordance with HKSAs, we exercise professional judgment and maintain professional 
skepticism throughout the audit. We also:

• 

• 

• 

• 

Identify and assess the risks of material misstatement of the consolidated financial statements, whether 
due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit 
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a 
material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve 
collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

Obtain an understanding of internal control relevant to the audit in order to design audit procedures that 
are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness 
of the Group’s internal control.

Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates 
and related disclosures made by the directors.

Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, 
based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions 
that may cast significant doubt on the Group’s ability to continue as a going concern. If we conclude 
that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related 
disclosures in the consolidated financial statements or, if such disclosures are inadequate, to modify our 
opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. 
However, future events or conditions may cause the Group to cease to continue as a going concern.

145

China Telecom Corporation Limited  Annual Report 2017Independent Auditor’s ReportAuditor’s Responsibilities for the Audit of the Consolidated Financial Statements 
(continued)

We also: (continued)

• 

• 

Evaluate the overall presentation, structure and content of the consolidated financial statements, including 
the disclosures, and whether the consolidated financial statements represent the underlying transactions 
and events in a manner that achieves fair presentation.

Obtain sufficient appropriate audit evidence regarding the financial information of the entities or 
business activities within the Group to express an opinion on the consolidated financial statements. We 
are responsible for the direction, supervision and performance of the group audit. We remain solely 
responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and 
timing of the audit and significant audit findings, including any significant deficiencies in internal control that we 
identify during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical 
requirements regarding independence, and to communicate with them all relationships and other matters that 
may reasonably be thought to bear on our independence, and where applicable, related safeguards.

From the matters communicated with those charged with governance, we determine those matters that were of 
most significance in the audit of the consolidated financial statements of the current period and are therefore 
the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public 
disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not 
be communicated in our report because the adverse consequences of doing so would reasonably be expected to 
outweigh the public interest benefits of such communication.

The engagement partner on the audit resulting in the independent auditor’s report is Lam Kwok Yan.

Deloitte Touche Tohmatsu
Certified Public Accountants
Hong Kong
28 March 2018

146

Independent Auditor’s ReportASSETS

Non-current assets

Property, plant and equipment, net
Construction in progress
Lease prepayments
Goodwill
Intangible assets
Interests in associates
Investments
Deferred tax assets
Other assets

Total non-current assets

Current assets
Inventories
Income tax recoverable
Accounts receivable, net
Prepayments and other current assets
Short-term bank deposits
Cash and cash equivalents

Total current assets

Total assets

31 December
2017
RMB

Notes

31 December
2016
RMB
(restated)

4
5

6
7
9
10
11
19

12

13
14

15

406,257
73,106
22,262
29,920
12,391
35,726
1,154
5,479
3,349

589,644

4,123
693
22,096
22,128
3,100
19,410

71,550

389,671
80,386
22,955
29,923
11,244
34,572
1,535
5,061
3,077

578,424

5,106
50
21,465
19,565
3,331
24,617

74,134

661,194

652,558

The notes on pages 153 to 221 form part of these consolidated financial statements.

147

at 31 December 2017 (Amounts in millions)Consolidated Statement of Financial PositionChina Telecom Corporation Limited  Annual Report 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LIABILITIES AND EQUITY

Current liabilities
Short-term debt
Current portion of long-term debt and payable
Accounts payable
Accrued expenses and other payables
Income tax payable
Current portion of finance lease obligations
Current portion of deferred revenues

Total current liabilities

Net current liabilities

Total assets less current liabilities

Non-current liabilities

Long-term debt
Finance lease obligations
Deferred revenues
Deferred tax liabilities
Other non-current liabilities

Total non-current liabilities

Total liabilities

Equity

Share capital
Reserves

Total equity attributable to 

equity holders of the Company

Non-controlling interests

Total equity

Total liabilities and equity

31 December
2017
RMB

Notes

31 December
2016
RMB
(restated)

16
16
17
18

19

16

19
11

20
21

54,558
1,146
119,321
98,695
404
51
1,233

275,408

40,780
62,276
122,493
91,173
1,106
52
1,253

319,133

(203,858)

(244,999)

385,786

333,425

48,596
26
1,828
8,010
629

59,089

334,497

80,932
244,935

325,867
830

326,697

661,194

9,370
50
2,305
4,770
582

17,077

336,210

80,932
234,445

315,377
971

316,348

652,558

Approved and authorised for issue by the Board of Directors on 28 March 2018.

Yang Jie
Chairman and 
Chief Executive Officer

Liu Aili
Executive Director, 
President and 
Chief Operating Officer

Gao Tongqing
Executive Director and 
Executive Vice President

The notes on pages 153 to 221 form part of these consolidated financial statements.

148

at 31 December 2017 (Amounts in millions)Consolidated Statement of Financial Position 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating revenues

Operating expenses

Depreciation and amortisation
Network operations and support
Selling, general and administrative
Personnel expenses
Other operating expenses

Total operating expenses

Operating profit
Net finance costs
Investment income
Share of profits of associates

Profit before taxation
Income tax

Profit for the year

Other comprehensive income for the year
Items that may be reclassified subsequently to profit or loss:
Change in fair value of available-for-sale equity securities
Deferred tax on change in fair value of available-for-sale 

equity securities

Exchange difference on translation of financial statements 

of subsidiaries outside mainland China

Share of other comprehensive income of associates

Other comprehensive income for the year, net of tax

Notes

2017
RMB

2016
RMB
(restated)

22

23

24
25

26

27

28

366,229

352,534

(74,951)
(103,969)
(58,434)
(56,043)
(45,612)

(339,009)

27,220
(3,291)
147
877

24,953
(6,192)

18,761

(400)

100

(259)
7

(552)

(67,942)
(94,156)
(56,426)
(54,504)
(52,286)

(325,314)

27,220
(3,235)
40
91

24,116
(5,993)

18,123

(228)

57

190
6

25

Total comprehensive income for the year

18,209

18,148

Profit attributable to

Equity holders of the Company
Non-controlling interests

Profit for the year

Total comprehensive income attributable to

Equity holders of the Company
Non-controlling interests

Total comprehensive income for the year

18,617
144

18,761

18,065
144

18,209

18,018
105

18,123

18,043
105

18,148

Basic earnings per share

Number of shares (in millions)

33

33

0.23

0.22

80,932

80,932

The notes on pages 153 to 221 form part of these consolidated financial statements.

149

for the year ended 31 December 2017 (Amounts in millions, except per share data)Consolidated Statement of Comprehensive IncomeChina Telecom Corporation Limited  Annual Report 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Attributable to equity holders of the Company

Share
capital
RMB

Capital
reserve
RMB

Share
premium
RMB

Surplus
reserves
RMB

Other
reserves
RMB

Exchange
reserve
RMB

Retained
earnings
RMB

Notes

Non-
controlling
interests
RMB

Total
RMB

Balance as at 1 January 2016 

as previously reported

Adjusted for the Eighth Acquisition

1

80,932
–

17,150
10

10,746
–

70,973
–

Balance as at 1 January 2016, as restated

80,932

17,160

10,746

70,973

Profit for the year, as restated
Other comprehensive income for the year

Total comprehensive income for the year, 

as restated

Disposal of a subsidiary
Distribution to non-controlling interests
Dividends
Appropriations

Balance as at 31 December 2016, 

as restated

Profit for the year
Other comprehensive income for the year

Total comprehensive income for the year
Acquisition of the Eighth Acquired Group
Acquisition of non-controlling interests
Distribution to non-controlling interests
Dividends
Appropriations
Others

32
21

1

32
21

–
–

–
–
–
–
–

–
–

–
–
–
–
–

–
–

–
–
–
–
–

–
–

–
–
–
–
1,638

80,932

17,160

10,746

72,611

–
–

–
–
–
–
–
–
–

–
–

–
(80)
46
–
–
–
–

–
–

–
–
–
–
–
–
–

–
–

–
–
–
–
–
1,686
–

Balance as at 31 December 2017

80,932

17,126

10,746

74,297

876
–

876

–
(165)

(165)
–
–
–
–

711

–
(293)

(293)
–
–
–
–
–
(4)

414

(812)
–

123,919
29

303,784
39

(812)

123,948

303,823

–
190

190
–
–
–
–

18,018
–

18,018
25

18,018
–
–
(6,489)
(1,638)

18,043
–
–
(6,489)
–

(622)

133,839

315,377

–
(259)

(259)
–
–
–
–
–
–

18,617
–

18,617
(7)
–
–
(7,530)
(1,686)
–

18,617
(552)

18,065
(87)
46
–
(7,530)
–
(4)

967
–

967

105
–

105
(15)
(86)
–
–

971

144
–

144
–
(196)
(89)
–
–
–

(881)

143,233

325,867

830

326,697

Total
equity
RMB

304,751
39

304,790

18,123
25

18,148
(15)
(86)
(6,489)
–

316,348

18,761
(552)

18,209
(87)
(150)
(89)
(7,530)
–
(4)

The notes on pages 153 to 221 form part of these consolidated financial statements.

150

for the year ended 31 December 2017 (Amounts in millions)Consolidated Statement of Changes in Equity 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes

(a)

(b)

Net cash from operating activities

Cash flows used in investing activities

Capital expenditure
Lease prepayments
Purchase of investments
Proceeds from disposal of property, plant and equipment
Proceeds from disposal of lease prepayments
Net cash inflow/(outflow) from disposal of a subsidiary
Purchase of short-term bank deposits
Maturity of short-term bank deposits

Net cash used in investing activities

Cash flows used in financing activities

Principal element of finance lease payments
Proceeds from bank and other loans
Repayment of bank and other loans
Repayment of deferred consideration in respect of  

the Mobile Network Acquisition (as defined in Note 16)

Payment of dividends
Distributions to non-controlling interests
Payment for the acquisition of non-controlling interests

Net cash used in financing activities

Net decrease in cash and cash equivalents
Cash and cash equivalents at 1 January
Effect of changes in foreign exchange rate

Cash and cash equivalents at 31 December

2017
RMB

2016
RMB
(restated)

96,502

101,135

(87,334)
(89)
(443)
2,066
72
184
(2,815)
3,096

(85,263)

(84)
123,250
(69,953)

(61,710)
(7,530)
(89)
(31)

(16,147)

(4,908)
24,617
(299)

19,410

(96,678)
(99)
(3,099)
1,560
10
(50)
(3,237)
2,550

(99,043)

(59)
110,446
(113,366)

–
(6,489)
(87)
–

(9,555)

(7,463)
31,869
211

24,617

The notes on pages 153 to 221 form part of these consolidated financial statements.

151

for the year ended 31 December 2017 (Amounts in millions)Consolidated Statement of Cash FlowsChina Telecom Corporation Limited  Annual Report 2017 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(a)  Reconciliation of profit before taxation to net cash from operating activities

Profit before taxation
Adjustments for:

Depreciation and amortisation
Impairment losses for doubtful debts
Impairment losses for long-lived assets
Write down of inventories
Investment income
Share of profits of associates
Interest income
Interest expense
Net foreign exchange loss/(gain)
Net loss on retirement and disposal of long-lived assets

Operating profit before changes in working capital

Increase in accounts receivable
Decrease in inventories
Increase in prepayments and other current assets
(Increase)/decrease in other assets
(Decrease)/increase in accounts payable
Increase in accrued expenses and other payables
Decrease in deferred revenues

Cash generated from operations

Interest received
Interest paid
Investment income received
Income tax paid

Net cash from operating activities

2017
RMB

2016
RMB
(restated)

24,953

24,116

74,951
2,036
10
178
(147)
(877)
(429)
3,586
134
1,841

106,236
(2,770)
905
(2,618)
(231)
(4,213)
7,232
(202)

104,339
433
(3,707)
63
(4,626)

96,502

67,942
2,278
62
176
(40)
(91)
(354)
3,702
(113)
1,867

99,545
(2,306)
1,038
(3,783)
366
3,755
10,878
(418)

109,075
366
(3,737)
57
(4,626)

101,135

(b) 

The amount for the year ended 31 December 2016 included the payment for the cash injection amounting 
to RMB2,966 million (“Cash Consideration”) to China Tower Corporation Limited (“China Tower”) in 
relation to the disposal of certain telecommunications towers and related assets to China Tower (the 
“Tower Assets Disposal”) in 2015. The Cash Consideration was paid in February 2016.

The notes on pages 153 to 221 form part of these consolidated financial statements.

152

for the year ended 31 December 2017 (Amounts in millions)Consolidated Statement of Cash Flows 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1. 

Principal Activities, Organisation and Basis of Presentation

Principal activities

China Telecom Corporation Limited (the “Company”) and its subsidiaries (hereinafter, collectively 
referred to as the “Group”) offers a comprehensive range of wireline and mobile telecommunications 
services including voice, Internet, telecommunications network resource services and lease of network 
equipment, information and application services and other related services. The Group provides 
wireline telecommunications services and related services in Beijing Municipality, Shanghai Municipality, 
Guangdong Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi 
Province, Guangxi Zhuang Autonomous Region, Chongqing Municipality, Sichuan Province, Hubei 
Province, Hunan Province, Hainan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu 
Province, Qinghai Province, Ningxia Hui Autonomous Region and Xinjiang Uygur Autonomous Region 
of the People’s Republic of China (the “PRC”). The Group also provides mobile telecommunications and 
related services in the mainland China and Macau Special Administrative Region (“Macau”) of the PRC. 
The Group also provides international telecommunications services, including lease of network equipment, 
international Internet access and transit, Internet data centre and mobile virtual network services in certain 
countries and regions of the Asia Pacific, Europe, Africa, South America and North America. The operations 
of the Group in the mainland China are subject to the supervision and regulation by the PRC government.

Organisation

As part of the reorganisation (the “Restructuring”) of China Telecommunications Corporation (of which 
the Chinese name was changed from “中國電信集團公司” to “中國電信集團有限公司” in December 2017), 
the Company was incorporated in the PRC on 10 September 2002. In connection with the Restructuring, 
China Telecommunications Corporation transferred to the Company the wireline telecommunications 
business and related operations in Shanghai Municipality, Guangdong Province, Jiangsu Province and 
Zhejiang Province together with the related assets and liabilities (the “Predecessor Operations”) in 
consideration for 68,317 million ordinary domestic shares of the Company. The shares issued to China 
Telecommunications Corporation have a par value of RMB1.00 each and represented the entire registered 
and issued share capital of the Company at that date.

On 31 December 2003, the Company acquired the entire equity interests in Anhui Telecom Company 
Limited, Fujian Telecom Company Limited, Jiangxi Telecom Company Limited, Guangxi Telecom Company 
Limited, Chongqing Telecom Company Limited and Sichuan Telecom Company Limited (collectively the 
“First Acquired Group”) and certain network management and research and development facilities from 
China Telecommunications Corporation for a total purchase price of RMB46,000 million (hereinafter, 
referred to as the “First Acquisition”).

On 30 June 2004, the Company acquired the entire equity interests in Hubei Telecom Company Limited, 
Hunan Telecom Company Limited, Hainan Telecom Company Limited, Guizhou Telecom Company Limited, 
Yunnan Telecom Company Limited, Shaanxi Telecom Company Limited, Gansu Telecom Company Limited, 
Qinghai Telecom Company Limited, Ningxia Telecom Company Limited and Xinjiang Telecom Company 
Limited (collectively the “Second Acquired Group”) from China Telecommunications Corporation for a 
total purchase price of RMB27,800 million (hereinafter, referred to as the “Second Acquisition”).

153

for the year ended 31 December 2017Notes to the Consolidated Financial StatementsChina Telecom Corporation Limited  Annual Report 20171. 

Principal Activities, Organisation and Basis of Presentation (continued)

Organisation (continued)

On 30 June 2007, the Company acquired the entire equity interests in China Telecom System Integration 
Co., Ltd. (“CTSI”), China Telecom Global Limited (“CT Global”) and China Telecom (Americas) Corporation 
(“CT Americas”) (collectively the “Third Acquired Group”) from China Telecommunications Corporation 
for a total purchase price of RMB1,408 million (hereinafter, referred to as the “Third Acquisition”).

On 30 June 2008, the Company acquired the entire equity interest in China Telecom Group Beijing 
Corporation (“Beijing Telecom” or the “Fourth Acquired Company”) from China Telecommunications 
Corporation for a total purchase price of RMB5,557 million (hereinafter, referred to as the “Fourth 
Acquisition”).

On 1 August 2011 and 1 December 2011, the subsidiaries of the Company, E-surfing Pay Co., Ltd 
(“E-surfing Pay”) and E-surfing Media Co., Ltd. (“E-surfing Media”), acquired the e-commerce business 
and video media business (collectively the “Fifth Acquired Group”) from China Telecommunications 
Corporation and its subsidiaries for a total purchase price of RMB61 million (hereinafter, referred to 
as the “Fifth Acquisition”). The Company disposed the equity interest in E-surfing Media to China 
Telecommunications Corporation in 2013.

On 30 April 2012, the Company acquired the digital trunking business (the “Sixth Acquired Business”) 
from Besttone Holding Co., Ltd. (“Besttone Holding”), a subsidiary of China Telecommunications 
Corporation, at a purchase price of RMB48 million (hereinafter, referred to as the “Sixth Acquisition”).

On 31 December 2013, CT Global, a subsidiary of the Company, acquired 100% equity interest in China 
Telecom (Europe) Limited (“CT Europe” or the “Seventh Acquired Company”), a wholly owned subsidiary 
of China Telecommunications Corporation, from China Telecommunications Corporation for a total 
purchase price of RMB278 million (hereinafter, referred to as the “Seventh Acquisition”).

Pursuant to an agreement entered into by the Company and Besttone Holding on 25 September 2017, 
the Company disposed of the 100% equity interest in Chengdu E-store Technology Co., Ltd (“E-store”), 
a subsidiary of the Company, to Besttone Holding. The initial consideration for the disposal of the equity 
interest in E-store was RMB249 million, which was concluded based on the valuation of the equity interests 
in E-store as at 31 March 2017. In addition, an adjustment was made to the initial consideration to arrive 
at the final consideration based on the change in the book value of the net assets of E-store during the 
period from 31 March 2017 to the completion date of the disposal. The control of the equity interest in 
E-store was transferred to Besttone Holding on 31 October 2017. The final consideration was arrived at 
RMB251 million, among which the initial consideration amounting to RMB249 million was received on 16 
November 2017.

154

for the year ended 31 December 2017Notes to the Consolidated Financial Statements1. 

Principal Activities, Organisation and Basis of Presentation (continued)

Organisation (continued)

Analysis of assets and liabilities of the disposed subsidiary:

Current Assets

Cash and cash equivalents
Accounts receivable, net
Prepayments and other current assets

Non-current Assets

Property, plant and equipment, net
Intangible assets
Current liabilities
Accounts payable
Accrued expenses and other payables

Net assets disposal of

Gain on disposal of a subsidiary:

Consideration received and receivable
Net assets disposed of

Gain on disposal

31 October
2017
RMB millions

65
48
67

16
3

29
27

143

2017
RMB millions

251
(143)

108

The gain on disposal of E-store has been included in investment income of the consolidated statement of 
comprehensive income.

155

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
1. 

Principal Activities, Organisation and Basis of Presentation (continued)

Organisation (continued)

Net cash inflow from disposal of a subsidiary:

Consideration received in cash and cash equivalents
Less: cash and cash equivalents disposed of

Net cash inflow from disposal of a subsidiary

2017
RMB millions

249
(65)

184

In December 2017, the Company acquired the satellite communications business (the “Satcom 
Business”) from China Telecom Satellite Communication Co., Ltd., a wholly owned subsidiary of China 
Telecommunications Corporation, at a purchase price of RMB70 million. In the same month, E-surfing Pay 
acquired a 100% interest in Shaanxi Zhonghe Hengtai Insurance Agent Limited (“Zhonghe Hengtai”), a 
wholly owned subsidiary of Shaanxi Communications Services Company Limited (“Shaanxi Comservice”, 
a company ultimately held by China Telecommunications Corporation), from Shaanxi Comservice, at 
a purchase price of RMB17 million. The acquisitions of the Satcom Business and Zhonghe Hengtai 
(collectively referred to as the “Eighth Acquired Group”) are two separate transactions, which are 
collectively referred to as the “Eighth Acquisition”. The purchase price of the Eighth Acquisition had not 
been settled at the end of the reporting period.

Hereinafter, the First Acquired Group, the Second Acquired Group, the Third Acquired Group, the Fourth 
Acquired Company, the Fifth Acquired Group, the Sixth Acquired Business, the Seventh Acquired Company 
and the Eighth Acquired Group are collectively referred to as the “Acquired Groups”.

Basis of presentation

Since the Group and the Acquired Groups are under common control of China Telecommunications 
Corporation, the Group’s acquisitions of the Acquired Groups have been accounted for as a combination 
of entities under common control in a manner similar to a pooling-of-interests. Accordingly, the assets and 
liabilities of these entities have been accounted for at historical amounts and the consolidated financial 
statements of the Group prior to the acquisitions are combined with the financial statements of the 
Acquired Groups. The considerations for the acquisition of the Acquired Groups are accounted for as an 
equity transaction in the consolidated statement of changes in equity.

156

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
1. 

Principal Activities, Organisation and Basis of Presentation (continued)

Basis of presentation (continued)

The consolidated results of operations for the year ended 31 December 2016 and the consolidated 
statement of financial position as at 31 December 2016 as previously reported by the Group and the 
combined amounts presented in the consolidated financial statements of the Group to reflect the 
acquisition of the Eighth Acquired Group are set out below:

The Group
(as previously
reported)
RMB millions

The Eighth
Acquired
Group
RMB millions

The Group
(restated)
RMB millions

Consolidated statement of comprehensive 

income for the year ended 
31 December 2016:
Operating revenues
Profit for the year

Consolidated statement of financial 
position as at 31 December 2016:
Total assets
Total liabilities
Total equity

352,285
18,109

652,368
336,073
316,295

249
14

190
137
53

352,534
18,123

652,558
336,210
316,348

For the periods presented, all significant transactions and balances between the Group and the Eighth 
Acquired Group have been eliminated on combination.

Merger with subsidiaries

Pursuant to the resolution passed by the Company’s shareholders at an extraordinary general meeting 
held on 25 February 2008, the Company entered into merger agreements with each of the following 
subsidiaries: Shanghai Telecom Company Limited, Guangdong Telecom Company Limited, Jiangsu Telecom 
Company Limited, Zhejiang Telecom Company Limited, Anhui Telecom Company Limited, Fujian Telecom 
Company Limited, Jiangxi Telecom Company Limited, Guangxi Telecom Company Limited, Chongqing 
Telecom Company Limited, Sichuan Telecom Company Limited, Hubei Telecom Company Limited, Hunan 
Telecom Company Limited, Hainan Telecom Company Limited, Guizhou Telecom Company Limited, 
Yunnan Telecom Company Limited, Shaanxi Telecom Company Limited, Gansu Telecom Company Limited, 
Qinghai Telecom Company Limited, Ningxia Telecom Company Limited and Xinjiang Telecom Company 
Limited. In addition, the Company entered into merger agreement with Beijing Telecom on 1 July 2008. 
Pursuant to these merger agreements, the Company merged with these subsidiaries and the assets, 
liabilities and business operations of these subsidiaries were transferred to the Company’s branches in the 
respective regions.

157

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
2.  Significant Accounting Policies

(a) 

Basis of preparation

The accompanying consolidated financial statements have been prepared in accordance with 
International Financial Reporting Standards (“IFRS”) as issued by the International Accounting 
Standards Board (“IASB”). The consolidated financial statements also comply with the disclosure 
requirements of the Hong Kong Companies Ordinance and the applicable disclosure provisions of 
the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited (“Listing 
Rules”). The consolidated financial statements of the Group have been prepared on a going concern 
basis.

The consolidated financial statements are prepared on the historical cost basis as modified by the 
revaluation of certain available-for-sale equity securities at fair value (Note 2(l)).

The preparation of consolidated financial statements in conformity with IFRS requires management 
to make judgments, estimates and assumptions that affect the application of policies and the 
reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at 
the date of the consolidated financial statements and the reported amounts of revenues and 
expenses during the reporting period. The estimates and associated assumptions are based on 
historical experience and various other factors that management believes are reasonable under the 
circumstances, the results of which form the basis of making the judgments about carrying values of 
assets and liabilities that are not readily apparent from other sources. Actual results may differ from 
those estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to 
accounting estimates are recognised in the period in which the estimate is revised if the revision 
affects only that period or in the period of the revision and future periods if the revision affects both 
current and future periods.

Judgments made by management in the application of IFRS that have significant effect on the 
consolidated financial statements and major sources of estimation uncertainty are discussed in  
Note 42.

(b) 

Basis of consolidation

The consolidated financial statements comprise the Company and its subsidiaries and the Group’s 
interests in associates.

A subsidiary is an entity controlled by the Company. When fulfilling the following conditions, the 
Company has control over an entity: (a) has power over the investee, (b) has exposure, or rights, to 
variable returns from its involvement with the investee, and (c) has the ability to use its power over 
the investee to affect the amount of the investor’s returns.

When assessing whether the Company has power over that entity, only substantive rights (held by 
the Company and other parties) are considered.

158

for the year ended 31 December 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(b) 

Basis of consolidation (continued)

The financial results of subsidiaries are included in the consolidated financial statements from 
the date that control commences until the date that control ceases, and the profit attributable 
to non-controlling interests is separately presented on the face of the consolidated statement of 
comprehensive income as an allocation of the profit or loss for the year between the non-controlling 
interests and the equity holders of the Company. Non-controlling interests represent the equity in 
subsidiaries not attributable directly or indirectly to the Company. For each business combination, 
the Group measures the non-controlling interests at the proportionate share, of the acquisition 
date, of fair value of the subsidiary’s net identifiable assets. Non-controlling interests at the end of 
the reporting period are presented in the consolidated statement of financial position within equity 
and consolidated statement of changes in equity, separately from the equity of the Company’s 
equity holders. Changes in the Group’s interests in a subsidiary that do not result in a loss of 
control are accounted for as equity transactions, whereby adjustments are made to the amounts of 
controlling and non-controlling interests within consolidated equity to reflect the change in relative 
interests, but no adjustments are made to goodwill and no gain or loss is recognised. When the 
Group loses control of a subsidiary, it is accounted for as a disposal of the entire interest in that 
subsidiary, with a resulting gain or loss being recognised in profit or loss. Any interest retained in 
that former subsidiary at the date when control is lost is recognised at fair value and this amount is 
regarded as the fair value on initial recognition of a financial asset or, when appropriate, the cost 
on initial recognition of an investment in an associate or a joint venture.

An associate is an entity, not being a subsidiary, in which the Group exercises significant influence, 
but not control, over its management. Significant influence is the power to participate in the 
financial and operating policy decisions of the investee but is not control or joint control over those 
policies.

An investment in an associate is accounted for in the consolidated financial statements under the 
equity method and is initially recorded at cost, adjusted for any excess of the Group’s share of the 
acquisition-date fair values of the investee’s net identifiable assets over the cost of the investment 
(if any) after reassessment. Thereafter, the investment is adjusted for the Group’s equity share of 
the post-acquisition changes in the associate’s net assets and any impairment loss relating to the 
investment. When the Group ceases to have significant influence over an associate, it is accounted 
for as a disposal of the entire interest in that investee, with a resulting gain or loss being recognised 
in profit or loss. Any interest retained in that former investee at the date when significant influence 
is lost is recognised at fair value and this amount is regarded as the fair value on initial recognition 
of a financial asset.

All significant intercompany balances and transactions and unrealised gains arising from 
intercompany transactions are eliminated on consolidation. Unrealised gains arising from 
transactions with associates are eliminated to the extent of the Group’s interest in the entity. 
Unrealised losses are eliminated in the same way as unrealised gains, but only to the extent that 
there is no evidence of impairment.

159

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(c) 

Foreign currencies

The accompanying consolidated financial statements are presented in Renminbi (“RMB”). The 
functional currency of the Company and its subsidiaries in mainland China is RMB. The functional 
currency of the Group’s foreign operations is the currency of the primary economic environment 
in which the foreign operations operate. Transactions denominated in currencies other than the 
functional currency during the year are translated into the functional currency at the applicable 
rates of exchange prevailing on the transaction dates. Foreign currency monetary assets and 
liabilities are translated into the functional currency using the applicable exchange rates at the 
end of the reporting period. The resulting exchange differences, other than those capitalised as 
construction in progress (Note 2(i)), are recognised as income or expense in profit or loss. For the 
periods presented, no exchange differences were capitalised.

When preparing the Group’s consolidated financial statements, the results of operations of the 
Group’s foreign operations are translated into RMB at average rate prevailing during the year. 
Assets and liabilities of the Group’s foreign operations are translated into RMB at the foreign 
exchange rates ruling at the end of the reporting period. The resulting exchange differences are 
recognised in other comprehensive income and accumulated separately in equity in the exchange 
reserve.

(d) 

Cash and cash equivalents

Cash and cash equivalents comprise cash at bank and in hand and time deposits with original 
maturities of three months or less when purchased. Cash equivalents are stated at cost, which 
approximates fair value. None of the Group’s cash and cash equivalents is restricted as to 
withdrawal.

(e)  Accounts and other receivables

Accounts and other receivables are initially recognised at fair value and thereafter stated at 
amortised cost using the effective interest method, less allowance for doubtful debts (Note 2(n)) 
unless the effect of discounting would be immaterial, in which case they are stated at cost less 
allowance for doubtful debts.

(f) 

Inventories

Inventories consist of materials and supplies used in maintaining the telecommunications network 
and goods for resale. Inventories are valued at cost using the specific identification method or the 
weighted average cost method, less a provision for obsolescence.

Inventories are stated at the lower of cost and net realisable value. Net realisable value is the 
estimated selling price in the ordinary course of business less the estimated costs of completion, the 
estimated costs to make the sale and the related tax expenses.

160

for the year ended 31 December 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(g) 

Property, plant and equipment

Property, plant and equipment are initially recorded at cost, less subsequent accumulated 
depreciation and impairment losses (Note 2(n)). The cost of an asset comprises its purchase price, 
any directly attributable costs of bringing the asset to working condition and location for its 
intended use and the cost of borrowed funds used during the periods of construction. Expenditure 
incurred after the asset has been put into operation, including cost of replacing part of such an 
item, is capitalised only when it increases the future economic benefits embodied in the item of 
property, plant and equipment and the cost can be measured reliably. All other expenditure is 
expensed as it is incurred.

Assets held under finance leases (Note 2(m)) are amortised over the shorter of the lease term and 
their estimated useful lives on a straight-line basis. As at 31 December 2017, no asset was held by 
the Group under finance leases (2016: nil).

Gains or losses arising from retirement or disposal of property, plant and equipment are determined 
as the difference between the net disposal proceeds and the carrying amount of the respective asset 
and are recognised as income or expense in the profit or loss on the date of disposal.

Depreciation is provided to write off the cost of each asset over its estimated useful life on a 
straight-line basis, after taking into account its estimated residual value, as follows:

Buildings and improvements
Telecommunications network plant and equipment
Furniture, fixture, motor vehicles and other equipment

Depreciable lives
primarily range from

8 to 30 years
5 to 10 years
5 to 10 years

Where parts of an item of property, plant and equipment have different useful lives, the cost of the 
item is allocated on a reasonable basis between the parts and each part is depreciated separately. 
Both the useful life of an asset and its residual value are reviewed annually.

During the year, the Group reviewed the estimated useful lives of property, plant and equipment 
and changed the depreciable lives of corporate information system equipment, IPTV equipment and 
CDN equipment (included in telecommunications network plant and equipment) from 10 years to 5 
years. The effect of such changes in accounting estimates is set out in Note 4.

(h) 

Lease prepayments

Lease prepayments represent land use rights paid. Land use rights are initially carried at cost or 
deemed cost and then charged to profit or loss on a straight-line basis over the respective periods 
of the rights which range from 20 years to 70 years.

161

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
2.  Significant Accounting Policies (continued)

(i) 

Construction in progress

Construction in progress represents buildings, telecommunications network plant and equipment 
and other equipment and intangible assets under construction and pending installation, and 
is stated at cost less impairment losses (Note 2(n)). The cost of an item comprises direct costs 
of construction, capitalisation of interest charge, and foreign exchange differences on related 
borrowed funds to the extent that they are regarded as an adjustment to interest charges during 
the periods of construction. Capitalisation of these costs ceases and the construction in progress is 
transferred to property, plant and equipment and intangible assets when the asset is substantially 
ready for its intended use.

No depreciation is provided in respect of construction in progress.

(j) 

Goodwill

Goodwill represents the excess of the cost over the Group’s interest in the fair value of the net 
assets acquired in the CDMA business (as defined in Note 6) acquisition.

Goodwill is stated at cost less any accumulated impairment losses. Goodwill is allocated to cash-
generating units and is tested annually for impairment (Note 2(n)). On disposal of a cash generating 
unit during the year, any attributable amount of the goodwill is included in the calculation of the 
profit or loss on disposal.

(k) 

Intangible assets

The Group’s intangible assets are primarily software.

Software that is not an integral part of any tangible assets, is recorded at cost less subsequent 
accumulated amortisation and impairment losses (Note 2(n)). Amortisation of software is mainly 
calculated on a straight-line basis over the estimated useful lives, which range from 3 to 5 years.

(l) 

Investments

Investments in available-for-sale listed equity securities are carried at fair value with any change in 
fair value being recognised in other comprehensive income and accumulated separately in equity. 
For investments in available-for-sale listed equity securities, a significant or prolonged decline in the 
fair value of that investment below its cost is considered to be objective evidence of impairment. 
When these investments are derecognised or impaired, the cumulative gain or loss previously 
recognised in other comprehensive income is recognised in profit or loss. Investments in unlisted 
equity securities that do not have a quoted market price in an active market and whose fair value 
cannot be reliably measured are stated at cost less impairment losses (Note 2(n)).

162

for the year ended 31 December 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(m)  Leasing

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the 
risks and rewards of ownership to the lessee. All other leases are classified as operating leases.

Assets acquired under finance leases are initially recorded at amounts equivalent to the lower of 
the fair value of the leased assets at the inception of the lease or the present value of the minimum 
lease payments (computed using the rate of interest implicit in the lease). The net present value of 
the future minimum lease payments is recorded correspondingly as a finance lease obligation.

Where the Group has the right to use the assets under operating leases, payments made under the 
leases are charged to profit or loss in equal installments over the accounting periods covered by the 
lease term, except where an alternative basis is more representative of the pattern of benefits to be 
derived from the leased asset. Lease incentives received are recognised in profit or loss as an integral 
part of the aggregate net lease payments made. Contingent rentals are charged to profit or loss in 
the accounting period in which they are incurred.

(n) 

Impairment

(i) 

Impairment of accounts and other receivables and investments in equity securities carried 
at cost

Accounts and other receivables and investments in equity securities carried at cost are 
reviewed at the end of each reporting period to determine whether there is objective 
evidence of impairment. Objective evidence of impairment includes observable data that 
comes to the attention of the Group about one or more of the following loss events:

– 

– 

– 

– 

significant financial difficulty of the debtor or issuer;

a breach of contract, such as a default or delinquency in interest or principal 
payments;

it becoming probable that the debtor will enter bankruptcy or other financial 
reorganisation; and

significant changes in the technological, market, economic or legal environment that 
have an adverse effect on the debtor/issuer.

The impairment loss for accounts and other receivables is measured as the difference 
between the asset’s carrying amount and the estimated future cash flows, discounted at the 
financial asset’s original effective interest rate where the effect of discounting is material, 
and is recognised as an expense in profit or loss.

163

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(n) 

Impairment (continued)

(i) 

Impairment of accounts and other receivables and investments in equity securities carried 
at cost (continued)

The impairment loss for investments in equity securities carried at cost is measured as 
the difference between the asset’s carrying amount and the estimated future cash flows, 
discounted at the current market rate of return for a similar financial asset where the effect 
of discounting is material, and is recognised as an expense in profit or loss.

Impairment losses for accounts and other receivables are reversed through profit or loss if in 
a subsequent period the amount of the impairment losses decreases. Impairment losses for 
equity securities carried at cost are not reversed.

(ii) 

Impairment of long-lived assets

The carrying amounts of the Group’s long-lived assets, including property, plant and 
equipment, intangible assets with finite useful lives and construction in progress are reviewed 
periodically to determine whether there is any indication of impairment. These assets are 
tested for impairment whenever events or changes in circumstances indicate that their 
recorded carrying amounts may not be recoverable. For goodwill, the impairment testing is 
performed annually at each year end.

The recoverable amount of an asset or cash-generating unit is the greater of its fair value 
less costs of disposal and value in use. When an asset does not generate cash flows largely 
independent of those from other assets, the recoverable amount is determined for the 
smallest group of assets that generates cash inflows independently (i.e. a cash-generating 
unit). In determining the value in use, expected future cash flows generated by the assets 
are discounted to their present value using a pre-tax discount rate that reflects current 
market assessments of time value of money and the risks specific to the asset for which the 
estimates of future cash flows have not been adjusted. The goodwill arising from a business 
combination, for the purpose of impairment testing, is allocated to cash-generating units that 
are expected to benefit from the synergies of the combination.

An impairment loss is recognised if the carrying amount of an asset or its cash-generating 
unit exceeds its estimated recoverable amount. Impairment loss is recognised as an expense 
in profit or loss. Impairment loss recognised in respect of cash-generating units is allocated 
first to reduce the carrying amount of any goodwill allocated to the units and then to reduce 
the carrying amounts of the other assets in the unit (group of units) on a pro rata basis.

The Group assesses at the end of each reporting period whether there is any indication 
that an impairment loss recognised for an asset in prior years may no longer exist. An 
impairment loss is reversed if there has been a favourable change in the estimates used to 
determine the recoverable amount. A subsequent increase in the recoverable amount of 
an asset, when the circumstances and events that led to the write-down cease to exist, is 
recognised as an income in profit or loss. The reversal is reduced by the amount that would 
have been recognised as depreciation and amortisation had the write-down not occurred. An 
impairment loss in respect of goodwill is not reversed. For the years presented, no reversal of 
impairment loss was recognised in profit or loss.

164

for the year ended 31 December 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(o) 

Revenue recognition

The revenue recognition methods of the Group are as follows:

(i) 

Voice usage fee is recognised as the service is provided.

(ii) 

Fees received for wireline installation charges for periods prior to 1 January 2012 are deferred 
and recognised over the expected customer relationship period. The direct costs associated 
with the installation of wireline services are deferred to the extent of the installation fees and 
amortised over the same expected customer relationship period. From 2012 onwards, since 
the amounts of fees received and the associated direct costs incurred are insignificant, the 
fees and associated direct costs are not deferred, and are recognised in profit or loss when 
received or incurred.

(iii)  Monthly service fees are recognised in the month during which the services are provided to 

customers.

(iv) 

Revenue from sale of prepaid calling cards are recognised as the cards are used by customers.

(v) 

Revenue derived from information and application services is recognised when the services 
are provided to customers.

Revenue from information and application services in which no third party service providers 
are involved, such as caller display and Internet data center services, are presented on a gross 
basis. Revenues from all other information and application services are presented on either 
gross or net basis based on the assessment of each individual arrangement with third parties. 
The following factors indicate that the Group is acting as principal in the arrangements with 
third parties:

(i) 

(ii) 

(iii) 

The Group is primarily responsible for providing the applications or services desired by 
customers, and takes responsibility for fulfillment of ordered applications or services, 
including the acceptability of the applications or services ordered or purchased by 
customers;

The Group takes title of the inventory of the applications before they are ordered by 
customers;

The Group has risks and rewards of ownership, such as risks of loss for collection from 
customers after applications or services are provided to customers;

(iv) 

The Group has latitude in establishing selling prices with customers;

(v) 

The Group can modify the applications or perform part of the services;

(vi) 

The Group has discretion in selecting suppliers used to fulfill an order; and

(vii) 

The Group determines the nature, type, characteristics, or specifications of the 
applications or services.

165

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(o) 

Revenue recognition (continued)

The revenue recognition methods of the Group are as follows: (continued)

(v) 

Revenue derived from information and application services is recognised when the services 
are provided to customers. (continued)

If majority of the indicators of risks and responsibilities exist in the arrangements with third 
parties, the Group is acting as a principal and have exposure to the significant risks and 
rewards associated with the rendering of services or the sale of applications, and revenues 
for these services are recognised on a gross basis. If majority of the indicators of risks and 
responsibilities do not exist in the arrangements with third parties, the Group is acting as an 
agent, and revenues for these services are recognised on a net basis.

(vi) 

Revenue from the provision of Internet and telecommunications network resource services 
are recognised when the services are provided to customers.

(vii) 

Interconnection fees from domestic and foreign telecommunications operators are 
recognised when the services are rendered as measured by the minutes of traffic processed.

(viii) 

Lease income from operating leases is recognised over the term of the lease.

(ix) 

Sale of equipment is recognised on delivery of the equipment to customers and when the 
significant risks and rewards of ownership and title have been transferred to the customers. 
Revenue from repair and maintenance of equipment is recognised when the service is 
provided to customers.

The Group offers promotional packages, which involve the bundled sales of terminal 
equipment (mobile handsets) and telecommunications services, to customers. The total contract 
consideration of a promotional package is allocated to revenues generated from the provision of 
telecommunications services and the sales of terminal equipment using the residual method. Under 
the residual method, the total contract consideration of the arrangement is allocated as follows: 
The undelivered component, which is the provision of telecommunications services, is measured at 
fair value, and the remainder of the contract consideration is allocated to the delivered component, 
which is the sales of terminal equipment. The Group recognises revenues generated from the 
delivery and sales of the terminal equipment when the title of the terminal equipment is passed 
to the customers whereas revenues generated from the provision of telecommunications services 
are recognised based upon the actual usage of such services. During each of the years in the two-
year period ended 31 December 2017, a substantial portion of the total contract consideration is 
allocated to the provision of telecommunications services since the terminal equipment is typically 
provided free of charge or at a nominal amount to promote the Group’s core business of the 
provision of telecommunications services, and the fair value of the telecommunication services 
approximates the total contract consideration.

166

for the year ended 31 December 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(p)  Advertising and promotion expense

The costs for advertising and promoting the Group’s telecommunications services are expensed 
as incurred. Advertising and promotion expense, which is included in selling, general and 
administrative expenses, was RMB14,072 million for the year ended 31 December 2017 (2016: 
RMB17,070 million), among which, the costs of terminal equipment offered as part of a 
promotional package to our customers for free or at a nominal amount to promote the Group’s 
telecommunication service amounted to RMB4,707 million for the year ended 31 December 2017 
(2016: RMB9,370 million).

(q)  Net finance costs

Net finance costs comprise interest income on bank deposits, interest costs on borrowings, and 
foreign exchange gains and losses. Interest income from bank deposits is recognised as it accrues 
using the effective interest method.

Interest costs incurred in connection with borrowings are calculated using the effective interest 
method and are expensed as incurred, except to the extent that they are capitalised as being directly 
attributable to the construction of an asset which necessarily takes a substantial period of time to 
get ready for its intended use.

(r) 

Research and development expense

Research and development expenditure is expensed as incurred. For the year ended 31 December 
2017, research and development expense was RMB1,088 million (2016: RMB825 million).

(s) 

Employee benefits

The Group’s contributions to defined contribution retirement plans administered by the PRC 
government and defined contribution retirement plans administered by independent external parties 
are recognised in profit or loss as incurred. Further information is set out in Note 40.

Compensation expense in respect of the stock appreciation rights granted is accrued as a charge to 
the profit or loss over the applicable vesting period based on the fair value of the stock appreciation 
rights. The liability of the accrued compensation expense is re-measured to fair value at the end of 
each reporting period with the effect of changes in the fair value of the liability charged or credited 
to profit or loss. Further details of the Group’s stock appreciation rights scheme are set out in 
Note 41.

167

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(t) 

Government grants

The Group’s government grants are mainly related to the government loans with below-market rate 
of interest.

Government grants shall only be recognised until there is reasonable assurance that:

(i) 

the Group will comply with all the conditions attaching to them; and

(ii) 

the grants will be received.

Government grants that compensate expenses incurred are recognised in the consolidated 
statement of comprehensive income in the same periods in which the expenses are incurred.

Government grants relating to assets are recognised in deferred revenue and are credited to the 
consolidated statement of comprehensive income on a straight-line basis over the expected lives of 
the related assets.

(u) 

Interest-bearing borrowings

Interest-bearing borrowings are recognised initially at fair value less attributable transaction costs. 
Subsequent to initial recognition, interest-bearing borrowings are stated at amortised cost with any 
difference between the amount initially recognised and the redemption value recognised in profit 
or loss over the period of the borrowings, together with any interest, using the effective interest 
method.

(v)  Accounts and other payables

Accounts and other payables are initially recognised at fair value and thereafter stated at amortised 
cost unless the effect of discounting would be immaterial, in which case they are stated at cost.

(w)  Provisions and contingent liabilities

A provision is recognised in the consolidated statement of financial position when the Group has a 
legal or constructive obligation as a result of a past event, it is probable that an outflow of economic 
benefits will be required to settle the obligation and a reliable estimate can be made of the amount 
of the obligation. Where the time value of money is material, provisions are stated at the present 
value of the expenditure expected to settle the obligation.

Where it is not probable that an outflow of economic benefits will be required, or the amount 
cannot be estimated reliably, the obligation is disclosed as a contingent liability, unless the 
probability of outflow of economic benefits is remote. Possible obligations, whose existence will 
only be confirmed by the occurrence or non-occurrence of one or more future events, are also 
disclosed as contingent liabilities unless the probability of outflow of economic benefits is remote.

168

for the year ended 31 December 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(x)  Value-added tax

Output VAT rate for basic telecommunications services (including voice communication, lease or 
sale of network resources) is 11% while the output VAT rate for value-added telecommunications 
services (including Internet access services, short and multimedia messaging services, transmission 
and application service of electronic data and information) is 6%, and the output VAT for sales 
of telecommunications terminals and equipment is 17%. Input VAT rate depends on the type of 
services received and the assets purchased as well as the VAT rate applicable to a specific industry, 
and ranges from 3% to 17%.

Output VAT is excluded from operating revenues while input VAT is excluded from operating 
expenses or the original cost of equipment purchased and can be netted against the output 
VAT, arriving at the net amount of VAT recoverable or payable. As the VAT obligations are borne 
by branches and subsidiaries of the Company, input and output VAT are set off at branches 
and subsidiaries levels which are not offset at the consolidation level. Such net amount of VAT 
recoverable or payable is recorded in the line items of prepayments and other current assets and 
accrued expenses and other payables, respectively, on the face of consolidated statement of 
financial position.

(y) 

Income tax

Income tax for the year comprises current tax and movement in deferred tax assets and liabilities. 
Income tax is recognised in profit or loss except to the extent that it relates to items recognised 
in other comprehensive income, or directly in equity, in which case the relevant amounts of tax 
are recognised in other comprehensive income or directly in equity respectively. Current tax is the 
expected tax payable on the taxable income for the year, using tax rates enacted or substantively 
enacted at the end of the reporting period, and any adjustment to tax payable in respect of 
previous years. Deferred tax is provided using the balance sheet liability method, providing for all 
temporary differences between the carrying amounts of assets and liabilities for financial reporting 
purposes and their tax bases. The amount of deferred tax is calculated on the basis of the enacted 
or substantively enacted tax rates that are expected to apply in the period when the asset is realised 
or the liability is settled. The effect on deferred tax of any changes in tax rates is charged or credited 
to profit or loss, except for the effect of a change in tax rate on the carrying amount of deferred tax 
assets and liabilities which were previously recognised in other comprehensive income, in such case 
the effect of a change in tax rate is also recognised in other comprehensive income.

A deferred tax asset is recognised only to the extent that it is probable that future taxable income 
will be available against which the asset can be utilised. Deferred tax assets are reduced to the 
extent that it is no longer probable that the related tax benefit will be realised.

Deferred tax liabilities are generally recognised for all taxable temporary differences. Deferred 
tax liabilities are recognised for taxable temporary differences associated with investments in 
subsidiaries and associates, except where the Group is able to control the reversal of the temporary 
difference and it is probable that the temporary difference will not reverse in the foreseeable future.

169

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(z)  Dividends

Dividends are recognised as a liability in the period in which they are declared.

(aa)  Related parties

(a) 

A person, or a close member of that person’s family, is related to the Group if that person:

(i) 

has control or joint control over the Group;

(ii) 

has significant influence over the Group; or

(iii) 

is a member of the key management personnel of the Group or the Group’s parent.

(b) 

An entity is related to the Group if any of the following conditions applies:

(i) 

(ii) 

The entity and the Group are members of the same group (which means that each 
parent, subsidiary and fellow subsidiary is related to the others);

The entity is an associate or joint venture of the Group (or an associate or joint venture 
of a member of a group of which the Group is a member); or the Group is an associate 
or joint venture of the entity (or an associate or joint venture of a member of a group 
of which the entity is a member);

(iii) 

The entity and the Group are joint ventures of the same third party;

(iv) 

The entity is a joint venture of a third entity and the Group is an associate of the third 
entity; or the Group is a joint venture of a third entity and the entity is an associate of 
the third entity;

(v) 

The entity is controlled or jointly controlled by a person identified in (a);

(vi) 

A person identified in (a)(i) has significant influence over the entity or is a member of 
the key management personnel of the entity (or of a parent of the entity).

Close members of the family of a person are those family members who may be expected to 
influence, or be influenced by, that person in their dealings with the entity.

170

for the year ended 31 December 2017Notes to the Consolidated Financial Statements2.  Significant Accounting Policies (continued)

(ab)  Segmental reporting

An operating segment is a component of an entity that engages in business activities from which 
revenues are earned and expenses are incurred, and is identified on the basis of the internal 
financial reports that are regularly reviewed by the chief operating decision maker in order to 
allocate resource and assess performance of the segment. For the periods presented, management 
has determined that the Group has one operating segment as the Group is only engaged in the 
integrated telecommunications business. The Group’s assets located outside mainland China and 
operating revenues derived from activities outside mainland China are less than 10% of the Group’s 
assets and operating revenues, respectively. No geographical area information has been presented 
as such amount is immaterial. No single external customer accounts for 10% or more of the Group’s 
operating revenues.

3.  Application of Revised International Financial Reporting Standards

In the current year, the Group has applied, for the first time, the following amendments to IFRS issued by 
the IASB that are mandatorily effective for the current year:

• 

• 

• 

Amendments to IAS 7, “Disclosure Initiative”

Amendments to IAS 12, “Recognition of Deferred Tax Assets for Unrealised Losses”

Amendments to IFRS 12 as part of the Annual Improvements to IFRSs 2014~2016 Cycle

Amendments to IAS 7, “Disclosure Initiative”

The amendments require an entity to provide disclosures that enable users of financial statements to 
evaluate changes in liabilities arising from financing activities, including both cash and non-cash changes.

Specifically, the amendments require the following to be disclosed: (i) changes from financing cash flows; 
(ii) changes arising from obtaining or losing control of subsidiaries or other businesses; (iii) the effect of 
changes in foreign exchange rates; (iv) changes in fair values; and (v) other changes.

A reconciliation between the opening and closing balances of these items is provided in Note 37. 
Consistent with the transition provisions of the amendments, the Group has not disclosed comparative 
information for the prior year.

Apart from the additional disclosure as required by Amendments to IAS 7 in Note 37, the application of the 
above amendments to IFRSs has had no material effect on the Group’s consolidated financial statements.

The Group has not yet applied any new and revised standard or interpretation that is not yet effective for 
the current year (Note 43).

171

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements4.  Property, Plant and Equipment, Net

Telecomm-
unications
network plant
and equipment
RMB millions

Furniture,
fixture,
motor vehicles
and other
equipment
RMB millions

Buildings and
improvements
RMB millions

Total
RMB millions

Cost/Deemed cost:
Balance at 1 January 2016, 
as previously reported

Adjusted for the Eighth Acquisition (Note 1)

Balance at 1 January 2016, as restated

Additions
Transferred from construction in progress
Disposals
Disposal of a subsidiary
Reclassification

97,459
–

97,459

664
2,053
(754)
–
87

819,257
61

819,318

1,335
78,287
(74,976)
–
(128)

Balance at 31 December 2016, as restated

99,509

823,836

Additions
Transferred from construction in progress
Disposals
Disposal of a subsidiary
Reclassification

583
1,967
(709)
–
(18)

532
87,129
(68,719)
(33)
(272)

Balance at 31 December 2017

101,332

842,473

Accumulated depreciation and 

impairment:

Balance at 1 January 2016, 
as previously reported

Adjusted for the Eighth Acquisition (Note 1)

Balance at 1 January 2016, as restated

Depreciation and impairment  

charge for the year
Written back on disposals
Disposal of a subsidiary
Reclassification

(47,102)
–

(47,102)

(4,527)
681
–
(70)

(504,015)
(39)

(504,054)

(56,956)
70,010
–
83

29,607
3

29,610

480
1,739
(1,753)
(3)
41

30,114

410
1,707
(1,936)
–
290

30,585

(21,225)
(2)

(21,227)

(2,267)
1,652
2
(13)

946,323
64

946,387

2,479
82,079
(77,483)
(3)
–

953,459

1,525
90,803
(71,364)
(33)
–

974,390

(572,342)
(41)

(572,383)

(63,750)
72,343
2
–

Balance at 31 December 2016, as restated

(51,018)

(490,917)

(21,853)

(563,788)

Depreciation and impairment 

charge for the year
Written back on disposals
Disposal of a subsidiary
Reclassification

(4,326)
620
–
18

(63,903)
63,553
17
184

(2,145)
1,839
–
(202)

(70,374)
66,012
17
–

Balance at 31 December 2017

(54,706)

(491,066)

(22,361)

(568,133)

Net book value at 31 December 2017

46,626

351,407

8,224

406,257

Net book value at 31 December 2016, 

as restated

48,491

332,919

8,261

389,671

172

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  Property, Plant and Equipment, Net (continued)

In order to expedite the construction of the new generation network and create state-of-the-art network 
experience, the Group resolved to accelerate the upgrade and replacement of corporate information 
system equipment, IPTV equipment and CDN equipment in order to promote the long-term sustainable 
development of the Group.

During the year, after reviewing the current condition of existing network equipment and assessing 
the impact of the evolution in telecommunications technologies and the business development needs, 
the Company considered the estimated useful lives of corporate information system equipment, IPTV 
equipment and CDN equipment would change from previously anticipated. As a result, the Group changed 
the estimated depreciable lives of such equipment from 10 years to 5 years, which could more accurately 
and appropriately reflect the changes in the Group’s expected consumption pattern of economic benefits 
embodied in these assets.

The changes in accounting estimates are implemented with effect from 1 October 2017. Effect of changes 
in depreciable lives is estimated to increase depreciation expense by approximately RMB4,045 million for 
the year ended 31 December 2017. The effect of such changes in depreciable lives represents a temporary 
difference, therefore does not have any effect on the total depreciation expenses of those assets during 
the assets’ lives.

5.  Construction in Progress

Balance at 1 January 2016, as previously reported
Adjusted for Eighth Acquisition (Note 1)

Balance at 1 January 2016, as restated
Additions
Transferred to property, plant and equipment
Transferred to intangible assets

Balance at 31 December 2016, as restated
Additions
Transferred to property, plant and equipment
Transferred to intangible assets

Balance at 31 December 2017

RMB millions

69,103
4

69,107
97,043
(82,079)
(3,685)

80,386
88,359
(90,803)
(4,836)

73,106

173

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
6.  Goodwill

2017
RMB millions

2016
RMB millions

Cost:
Goodwill arising from acquisition of CDMA business

29,920

29,923

On 1 October 2008, the Group acquired the CDMA mobile communication business and related assets 
and liabilities, which also included the entire equity interests of China Unicom (Macau) Company Limited 
(currently known as China Telecom (Macau) Company Limited) and 99.5% equity interests of Unicom 
Huasheng Telecommunications Technology Company Limited (currently known as Tianyi Telecom Terminals 
Company Limited) (collectively the “CDMA business”) from China Unicom Limited and China Unicom 
Corporation Limited (collectively “China Unicom”). The purchase price of the business combination 
was RMB43,800 million, which was fully settled as at 31 December 2010. In addition, pursuant to the 
acquisition agreement, the Group acquired the customer-related assets and assumed the customer-related 
liabilities of CDMA business for a net settlement amount of RMB3,471 million due from China Unicom. 
This amount was subsequently settled by China Unicom in 2009. The business combination was accounted 
for using the purchase method.

The goodwill recognised in the business combination is attributable to the skills and technical talent of the 
acquired business’s workforce, and the synergies expected to be achieved from integrating and combining 
the CDMA mobile communication business into the Group’s telecommunications business.

For the purpose of goodwill impairment testing, the goodwill arising from the acquisition of CDMA 
business was allocated to the appropriate cash-generating unit of the Group, which is the Group’s 
telecommunications business. The recoverable amount of the Group’s telecommunications business is 
estimated based on the value in use model, which considers the Group’s financial budgets covering a five-
year period and a pre-tax discount rate of 9.8% (2016: 9.4%). Cash flows beyond the five-year period are 
projected to perpetuity at annual growth rate of 1.5%. Management performed impairment tests for the 
goodwill at the end of the reporting period and determined that goodwill was not impaired. Management 
believes any reasonably possible change in the key assumptions on which the recoverable amount is based 
would not cause its recoverable amount to be less than carrying amount.

Key assumptions used for the value in use calculation model are the number of subscribers, average 
revenue per subscriber and gross margin. Management determined the number of subscribers, average 
revenue per subscriber and gross margin based on historical trends and financial information and 
operational data.

174

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
7. 

Intangible Assets

Cost:
Balance at 1 January 2016
Additions
Transferred from construction in progress
Disposals

Balance at 31 December 2016

Additions
Transferred from construction in progress
Disposals
Disposal of a subsidiary

Balance at 31 December 2017

Accumulated amortisation and impairment:
Balance at 1 January 2016
Amortisation charge for the year
Written back on disposals

Balance at 31 December 2016

Amortisation charge for the year
Written back on disposals
Disposal of a subsidiary

Balance at 31 December 2017

Net book value at 31 December 2017

Net book value at 31 December 2016

Software
RMB millions

26,301
363
3,685
(531)

29,818

175
4,836
(268)
(11)

34,550

(15,562)
(3,500)
488

(18,574)

(3,843)
250
8

(22,159)

12,391

11,244

175

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
8. 

Investments In Subsidiaries

Details of the Company’s subsidiaries which principally affected the results, assets and liabilities of the 
Group at 31 December 2017 are as follows:

Name of company

Type of
legal entity

Date of
incorporation

Place of
incorporation
and operation

Registered/
Issued capital
(in RMB millions
unless otherwise
stated)

Principal activity

China Telecom System 

Limited Company

13 September 

PRC

542

Provision of system 

Integration Co., Limited

2001

integration and consulting 
services

China Telecom Global Limited

Limited Company

25 February 

2000

Hong Kong Special 
Administrative  
Region of the PRC

HK$168 million

Provision of international 
value-added network 
services

China Telecom (Americas) 

Limited Company

22 November 

The United States of 

US$43 million

Provision of 

Corporation

2001

America

China Telecom Best Tone 
Information Service Co., 
Limited

Limited Company

15 August 
2007

PRC

telecommunications 
services

350

Provision of Best Tone 
information services

China Telecom (Macau) 
Company Limited

Limited Company

15 October 
2004

Macau Special 

MOP60 million

Provision of 

Administrative  
Region of the PRC

telecommunications 
services

Tianyi Telecom Terminals 

Limited Company

1 July 2005

PRC

500

Sales of telecommunications 

Company Limited

China Telecom (Singapore) 

Limited Company

Pte. Limited

5 October 
2006

Singapore

S$1,000,001

terminals

Provision of international 
value-added network 
services

E-surfing Pay Co., Ltd

Limited Company

3 March 2011

PRC

Shenzhen Shekou 

Limited Company

5 May 1984

PRC

Telecommunications 
Company Limited

500

Provision of e-commerce 

services

91

Provision of 

telecommunications 
services

China Telecom (Australia) 

Limited Company

Pty Ltd

10 January 
2011

Australia

AUD1 million

Provision of international 
value-added network 
services

176

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
8. 

Investments In Subsidiaries (continued)

Name of company

Type of
legal entity

Date of
incorporation

Place of
incorporation
and operation

Registered/
Issued capital
(in RMB millions
unless otherwise
stated)

China Telecom Korea Co., Ltd

Limited Company

16 May 2012

South Korea

KRW500 million

China Telecom (Malaysia) 

Limited Company

26 June 2012 Malaysia

MYR3,723,500

SDN BHD

China Telecom Information 
Technology (Vietnam) 
Co., Ltd

Limited Company

9 July 2012

Vietnam

VND10,500 million

Principal activity

Provision of international 
value-added network 
services

Provision of international 
value-added network 
services

Provision of international 
value-added network 
services

iMUSIC Culture & Technology 

Limited Company

9 June 2013

PRC

250

Provision of music 

Co., Ltd.

China Telecom (Europe) Limited

Limited Company

2 March 2006

The United Kingdom 
of Great Britain and 
Northern Ireland

GBP16.15 million

production and related 
information services

Provision of international 
value-added network 
services

Zhejiang Yixin Technology 

Limited Company

Co., Ltd.

19 August 
2013

PRC

11

Provision of instant 
messenger service

Tianyi Capital Holding Co., Ltd.

Limited Company

30 November 

PRC

5,000

Capital Investment and 

2017

provision of consulting 
services

Except for Shenzhen Shekou Telecommunications Company Limited which is 51% owned by the Company 
and Zhejiang Yixin Technology Co., Ltd. which is 65% owned by the Company, all of the above subsidiaries 
are directly or indirectly wholly-owned by the Company. No subsidiaries of the Group have material non-
controlling interest.

9. 

Interests in Associates

Unlisted equity investments, at cost
Share of post-acquisition changes in net assets

2017
RMB millions

2016
RMB millions

36,648
(922)

35,726

36,347
(1,775)

34,572

177

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9. 

Interests in Associates (continued)

The Group’s interests in associates are accounted for under the equity method. Details of the Group’s 
principal associates are as follows:

Name of company

China Tower Corporation Limited

Shanghai Information Investment 

Incorporation

Attributable
equity interest

Principal activities

27.9% Construction, maintenance and 

operation of telecommunications 
towers as well as ancillary facilities
24.0% Provision of information technology 

consultancy services

The above associates are established and operated in the PRC and are not traded on any stock exchange.

Summarised financial information of the Group’s principal associates and reconciled to the carrying 
amounts of interests in associates in the Group’s consolidated financial statements are disclosed below:

Current assets
Non-current assets
Current liabilities
Non-current liabilities

Operating revenues
Profit/(loss) for the year
Other comprehensive income for the year
Total comprehensive income for the year

Dividend received from the associate

Reconciled to the Group’s interests in the associate
Net assets of the associate
Non-controlling interests of the associate
Group’s effective interest in the associate
Group’s share of net assets of the associate
Adjustment for the remaining balance of the deferred 

gain from the Tower Assets Disposal

Carrying amount of the associate in the consolidated 

financial statements of the Group

China Tower
Corporation Limited

2017
RMB millions

2016
RMB millions

30,517
292,126
150,438
44,710

68,665
1,943
–
1,943

–

127,495
–
27.9%
35,571

39,565
272,103
171,568
14,548

54,474
(575)
–
(575)

–

125,552
–
27.9%
35,029

(1,580)

(1,782)

33,991

33,247

178

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
9. 

Interests in Associates (continued)

Current assets
Non-current assets
Current liabilities
Non-current liabilities

Operating revenues
Profit for the year
Other comprehensive income for the year
Total comprehensive income for the year

Dividend received from the associate

Reconciled to the Group’s interests in the associate
Net assets of the associate
Non-controlling interests of the associate
Group’s effective interest in the associate
Group’s share of net assets of the associate

Carrying amount of the associate in the consolidated 

financial statements of the Group

Shanghai Information
Investment Incorporation

2017
RMB millions

2016
RMB millions

7,146
8,049
5,835
2,673

4,313
563
22
585

9

6,687
(2,004)
24.0%
1,124

6,688
8,421
5,754
3,104

4,222
413
24
437

9

6,251
(1,940)
24.0%
1,035

1,124

1,035

Aggregate financial information of the Group’s associates that are not individually material is disclosed 
below:

The Group’s share of profit of these associates
The Group’s share of other comprehensive income of  

these associates

The Group’s share of total comprehensive income of  

these associates

Aggregate carrying amount of these associates in 

the consolidated financial statements of the Group

2017
RMB millions

2016
RMB millions

36

2

38

611

21

–

21

290

179

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. 

Investments

Available-for-sale listed equity securities
Other unlisted equity investments

2017
RMB millions

2016
RMB millions

969
185

1,154

1,369
166

1,535

Other unlisted equity investments mainly represent the Group’s various interests in private enterprises 
which are mainly engaged in the provision of telecommunications infrastructures construction services, 
information technology services and Internet contents.

11.  Deferred Tax Assets and Liabilities

The components of deferred tax assets and deferred tax liabilities recognised in the consolidated statement 
of financial position and the movements are as follows:

Assets

Liabilities

2017
RMB
millions

2016
RMB
millions

2017
RMB
millions

2016
RMB
millions

Net Balance
2017
RMB
millions

2016
RMB
millions

Provisions and impairment losses, 
primarily for doubtful debts

Property, plant and equipment and others
Deferred revenues and installation costs
Available-for-sale equity securities

Deferred tax assets/(liabilities)

1,626
3,782
71
–

5,479

1,531
3,410
120
–

5,061

–
(7,789)
(52)
(169)

(8,010)

–
(4,416)
(85)
(269)

(4,770)

1,626
(4,007)
19
(169)

(2,531)

1,531
(1,006)
35
(269)

291

Recognised in
consolidated
statement of
comprehensive
income
RMB millions

Balance at
31 December
2017
RMB millions

Balance at
1 January 2017
RMB millions

Provisions and impairment losses, 

primarily for doubtful debts

Property, plant and equipment and others
Deferred revenues and installation costs
Available-for-sale equity securities

Net deferred tax assets/(liabilities)

1,531
(1,006)
35
(269)

291

95
(3,001)
(16)
100

(2,822)

1,626
(4,007)
19
(169)

(2,531)

180

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
11.  Deferred Tax Assets and Liabilities (continued)

Recognised in
consolidated
statement of
comprehensive
income
RMB millions

Balance at
31 December
2016
RMB millions

Balance at
1 January 2016
RMB millions

1,291
1,569
60
(326)

2,594

240
(2,575)
(25)
57

(2,303)

1,531
(1,006)
35
(269)

291

2017
RMB millions

2016
RMB millions
(restated)

1,071
3,052

4,123

1,200
3,906

5,106

Provisions and impairment losses, 

primarily for doubtful debts

Property, plant and equipment and others
Deferred revenues and installation costs
Available-for-sale equity securities

Net deferred tax assets

12. 

Inventories

Materials and supplies
Goods for resale

13.  Accounts Receivable, Net

Accounts receivable, net, are analysed as follows:

Note

2017
RMB millions

2016
RMB millions
(restated)

Accounts receivable

Third parties
China Telecom Group
China Tower
Other telecommunications operators in the PRC

(i)

Less: Allowance for doubtful debts

23,762
1,502
5
669

25,938
(3,842)

22,096

22,958
966
10
933

24,867
(3,402)

21,465

Note:

(i) 

China Telecommunications Corporation together with its subsidiaries other than the Group are referred to as “China Telecom 
Group”.

181

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
13.  Accounts Receivable, Net (continued)

The following table summarises the changes in allowance for doubtful debts:

At beginning of year
Impairment losses for doubtful debts
Accounts receivable written off

At end of year

2017
RMB millions

2016
RMB millions
(restated)

3,402
1,962
(1,522)

3,842

2,935
2,203
(1,736)

3,402

Ageing analysis of accounts receivable from telephone and Internet subscribers based on the billing dates 
is as follows:

Current, within 1 month
1 to 3 months
4 to 12 months
More than 12 months

Less: Allowance for doubtful debts

2017
RMB millions

2016
RMB millions

9,323
2,607
1,780
878

14,588
(2,603)

11,985

9,993
2,179
1,763
761

14,696
(2,427)

12,269

Ageing analysis of accounts receivable from other telecommunications operators and enterprise customers 
based on date of rendering of services is as follows:

2017
RMB millions

2016
RMB millions
(restated)

4,421
1,973
2,644
2,312

11,350
(1,239)

10,111

3,671
1,895
2,360
2,245

10,171
(975)

9,196

Current, within 1 month
1 to 3 months
4 to 12 months
More than 12 months

Less: Allowance for doubtful debts

182

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
13.  Accounts Receivable, Net (continued)

Ageing analysis of accounts receivable that are not impaired is as follows:

Not past due

Less than 1 month past due
1 to 3 months past due

Amounts past due

14.  Prepayments and Other Current Assets

Amounts due from China Telecom Group
Amounts due from China Tower
Amounts due from other telecommunications 

operators in the PRC

Prepayments in connection with construction work 

and equipment purchases
Prepaid expenses and deposits
Value-added tax recoverable
Other receivables

2017
RMB millions

2016
RMB millions
(restated)

19,623

1,518
955

2,473

22,096

19,418

1,180
867

2,047

21,465

2017
RMB millions

2016
RMB millions
(restated)

774
2,152

369

2,542
3,486
7,186
5,619

798
2,278

326

2,664
3,784
5,197
4,518

22,128

19,565

183

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15.  Cash and Cash Equivalents

Cash at bank and in hand
Time deposits with original maturity within three months

16.  Short-Term and Long-Term Debt and Payable

Short-term debt comprises:

Loans from banks – unsecured
Super short-term commercial papers – unsecured
Other loans – unsecured
Loans from China Telecom Group – unsecured

Total short-term debt

2017
RMB millions

2016
RMB millions

17,763
1,647

19,410

22,147
2,470

24,617

2017
RMB millions

2016
RMB millions

16,565
18,745
150
19,098

54,558

16,411
18,996
102
5,271

40,780

The weighted average interest rate of the Group’s total short-term debt as at 31 December 2017 was 4.0% 
(2016: 3.3%) per annum. As at 31 December 2017, the Group’s loans from banks and other loans bear 
interest at rates ranging from 3.5% to 7.3% (2016: 3.9% to 4.4%) per annum, and are repayable within 
one year; super short-term commercial papers bear interest at rates ranging from 4.1% to 4.2% (2016: 
2.3% to 2.9%) per annum and was repaid by 19 March 2018; the loans from China Telecom Group bear 
interest at rate of 3.5% (2016: rates from 3.5% to 4.1%) per annum and are repayable within one year.

184

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16.  Short-Term and Long-Term Debt and Payable (continued)

Long-term debt and payable comprises:

Interest rates and
final maturity

2017
RMB millions

2016
RMB millions

Bank loans – unsecured
Renminbi denominated 

(Note (i))

Interest rates ranging from 

9,148

9,245

1.08% to 7.04% per annum 
with maturities through 2036

US Dollars denominated

Interest rates ranging from 

370

446

1.00% to 8.30% per annum 
with maturities through 2048

Interest rate of 2.30% per 
annum with maturities 
through 2032

Euro denominated

Other currencies denominated

Other loans – unsecured
Renminbi denominated

Amount due to China  

Telecom Group – unsecured

Deferred consideration of  

Mobile Network Acquisition 
– Renminbi denominated 
(Note (ii))

Loans from China Telecom 

Group – unsecured
Renminbi denominated 

(Note (iii))

223

239

–

9,741

1

–

5

9,935

1

61,710

40,000

–

Total long-term debt and payable

49,742

71,646

Less: Current portion

Non-current portion

(1,146)

48,596

(62,276)

9,370

185

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16.  Short-Term and Long-Term Debt and Payable (continued)

Notes:

(i) 

(ii) 

The Group obtained long-term RMB denominated government loans with below-market interest rate ranging from 1.08% to 
1.20% per annum through banks (the “Low-interest Loans”). The Group recognised the Low-interest Loans at their fair value on 
initial recognition, and accreted the discount to profit or loss using the effective interest rate method. The difference between 
the fair value and the face value of the Low-interest Loans was recognised as government grants in deferred revenue (Note 19) 
at initial recognition.

Represented the remaining balance of the deferred consideration payable to China Telecommunications Corporation in respect 
of the acquisition of certain CDMA network assets and associated liabilities, which were held by China Telecommunications 
Corporation through network branches located in 30 provinces, municipalities and autonomous regions in the PRC (hereinafter 
referred to as the “Mobile Network Acquisition”). The Company fully repaid the deferred consideration in November and 
December 2017. The Company paid interest on the deferred payment to China Telecommunications Corporation at half-yearly 
intervals and the interest accrues from the day following the completion of the Mobile Network Acquisition. The interest rate 
was set at a 5 basis points premium to the yield of the 5-year super AAA rated Medium Term Notes most recently published 
by the National Association of Financial Market Institutional Investors before the completion date of the Mobile Network 
Acquisition and would be adjusted once a year in accordance with the last yield of the 5-year super AAA rated Medium Term 
Notes most recently published by the National Association of Financial Market Institutional Investors at the end of each year. The 
interest rate for 2017 was 4.11%.

(iii) 

The Group obtained long-term RMB denominated loans with the interest rate of 3.8% per annum from China 
Telecommunications Corporation on 25 December 2017, which are repayable within 3 to 5 years.

The aggregate maturities of the Group’s long-term debt and payable subsequent to 31 December 2017 are 
as follows:

Within 1 year
Between 1 to 2 years
Between 2 to 3 years
Between 3 to 4 years
Between 4 to 5 years
Thereafter

2017
RMB millions

2016
RMB millions

1,146
1,088
21,044
983
20,944
4,537

49,742

62,276
1,081
1,046
1,004
945
5,294

71,646

The Group’s short-term and long-term debt and payable do not contain any financial covenants. As at 31 
December 2017, the Group had unutilised committed credit facilities amounting to RMB154,793 million 
(2016: RMB161,229 million).

186

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
17.  Accounts Payable

Accounts payable are analysed as follows:

Third parties
China Telecom Group
China Tower
Other telecommunications operators in the PRC

2017
RMB millions

2016
RMB millions
(restated)

93,324
22,682
2,611
704

96,736
21,331
3,697
729

119,321

122,493

Amounts due to China Telecom Group and China Tower are payable in accordance with contractual terms 
which are similar to those terms offered by third parties.

Ageing analysis of accounts payable based on the due date is as follows:

Due within 1 month or on demand
Due after 1 month but within 3 months
Due after 3 months but within 6 months
Due after 6 months

18.  Accrued Expenses and Other Payables

2017
RMB millions

2016
RMB millions
(restated)

27,502
17,257
26,603
47,959

17,933
19,931
21,611
63,018

119,321

122,493

Notes

2017
RMB millions

2016
RMB millions
(restated)

Amounts due to China Telecom Group
Amounts due to China Tower
Amounts due to other telecommunications 

operators in the PRC

Accrued expenses
Value-added tax payable
Customer deposits and receipts in advance

(i)

(ii)

1,838
1,374

59
24,864
645
69,915

98,695

1,813
807

41
21,297
797
66,418

91,173

187

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
18.  Accrued Expenses and Other Payables (continued)

Notes:

(i) 

(ii) 

Amounts due to China Telecom Group as at 31 December 2017 includes the consideration of the Eighth Acquisition amounting 
to RMB87 million, which had not been fully paid at the end of the reporting period.

Accrued expenses as at 31 December 2017 includes the unpaid portion of consideration of the acquisition of non-controlling 
interest of a subsidiary of the Group amounting to RMB119 million, which has been fully settled on 23 January 2018.

19.  Deferred Revenues

Deferred revenues mainly represent the unearned portion of installation fees for wireline services received 
from customers, the unused portion of calling cards, and the unamortised portion of government grants 
(Note 16).

Balance at beginning of year
Additions for the year

– calling cards
– government grants

Reductions for the year

– amortisation of installation fees
– usage of calling cards
– amortisation of government grants

Balance at end of year

Representing:

– current portion
– non-current portion

2017
RMB millions

2016
RMB millions

3,558

390
–

390

(208)
(384)
(295)

3,061

1,233
1,828

3,061

2,482

753
1,494

2,247

(294)
(625)
(252)

3,558

1,253
2,305

3,558

Included in other assets are primarily capitalised direct costs associated with the installation of wireline 
services. As at 31 December 2017, the unamortised portion of these costs was RMB228 million (2016: 
RMB367 million).

188

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20.  Share Capital

Registered, issued and fully paid
67,054,958,321 ordinary domestic shares of RMB1.00 each
13,877,410,000 overseas listed H shares of RMB1.00 each

2017
RMB millions

2016
RMB millions

67,055
13,877

80,932

67,055
13,877

80,932

All ordinary domestic shares and H shares rank pari passu in all material respects.

21.  Reserves

The Group

Capital
reserve
RMB
millions
(Note (i))

Share
premium
RMB
millions

Surplus
reserves
RMB
millions
(Note (iii))

Other
reserves
RMB
millions
(Note (ii))

Exchange
reserve
RMB
millions

Retained
earnings
RMB
millions

17,150
10
17,160

10,746
–
10,746

–
–
–

–
–
–

17,160
–

10,746
–

(80)
46
–
–
–

–
–
–
–
–

70,973
–
70,973

–
–
1,638

72,611
–

–
–
–
1,686
–

876
–
876

(165)
–
–

711
(293)

–
–
–
–
(4)

(812)
–
(812)

190
–
–

(622)
(259)

–
–
–
–
–

123,919
29
123,948

18,018
(6,489)
(1,638)

133,839
18,617

(7)
–
(7,530)
(1,686)
–

Total
RMB
millions

222,852
39
222,891

18,043
(6,489)
–

234,445
18,065

(87)
46
(7,530)
–
(4)

Balance as at 1 January 2016, 

as previously reported

Adjusted for the Eighth Acquisition (Note 1)
Balance as at 1 January 2016, as restated

Total comprehensive income for the year, 

as restated

Dividends (Note 32)
Appropriations (Note (iii))

Balance as at 31 December 2016, as restated
Total comprehensive income for the year
Acquisition of the Eighth Acquired Group 

(Note 1)

Acquisition of non-controlling interests
Dividends (Note 32)
Appropriations (Note (iii))
Others

Balance as at 31 December 2017

17,126

10,746

74,297

414

(881)

143,233

244,935

189

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
21.  Reserves (continued)

The Company

Capital
reserve
RMB
millions
(Note (i))

Share
premium
RMB
millions

Surplus
reserves
RMB
millions
(Note (iii))

Other
reserves
RMB
millions
(Note (ii))

Retained
earnings
RMB
millions
(Note (iv))

Total
RMB
millions

Balance as at 1 January 2016

29,148

10,746

70,973

Total comprehensive income for the year
Disposal of a subsidiary
Dividends (Note 32)
Appropriations (Note (iii))

Balance as at 31 December 2016
Total comprehensive income for the year
Dividends (Note 32)
Appropriations (Note (iii))
Others

Balance as at 31 December 2017

–
–
–
–

29,148
–
–
–
(4)

29,144

–
–
–
–

10,746
–
–
–
–

10,746

–
–
–
1,638

72,611
–
–
1,686
–

74,297

705

(169)
–
–
–

536
(287)
–
–
(4)

245

104,374

215,946

16,375
9
(6,489)
(1,638)

112,631
16,855
(7,530)
(1,686)
–

16,206
9
(6,489)
–

225,672
16,568
(7,530)
–
(8)

120,270

234,702

Notes:

(i) 

Capital reserve of the Group mainly represents the sum of (a) the difference between the carrying amount of the Company’s 
net assets and the par value of the Company’s shares issued upon its formation; (b) the difference between the consideration 
paid by the Group for the entities acquired, other than the Fifth Acquired Group, from China Telecommunications Corporation, 
which were accounted for as equity transactions as disclosed in Note 1, and the historical carrying amount of the net assets of 
these acquired entities; and (c) the difference between the consolidation paid by the Group for the acquisition of non-controlling 
interests and the historical carrying amount of the non-controlling interests acquired.

The difference between the consideration paid by the Group and the historical carrying amount of the net assets of the Fifth 
Acquisition was recorded as a deduction of retained earnings.

Capital reserve of the Company represents the difference between the carrying amount of the Company’s net assets and the par 
value of the Company’s shares issued upon its formation.

(ii) 

Other reserves of the Group and the Company represent primarily the change in the fair value of available-for-sale equity 
securities and the deferred tax liabilities recognised due to the change in fair value of available-for-sale equity securities.

190

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
21.  Reserves (continued)

Notes: (continued)

(iii) 

The surplus reserves consist of statutory surplus reserve and discretionary surplus reserve.

According to the Company’s Articles of Association, the Company is required to transfer 10% of its net profit, as determined 
in accordance with the lower of the amount determined under the PRC Accounting Standards for Business Enterprises and the 
amount determined under IFRS, to the statutory surplus reserve until such reserve balance reaches 50% of the registered capital. 
The transfer to this reserve must be made before distribution of any dividend to shareholders. For the years ended 31 December 
2017 and 2016, the net profit of the Company determined in accordance with the PRC Accounting Standards for Business 
Enterprises and IFRS are the same. For the year ended 31 December 2017, the Company transferred RMB1,686 million, being 
10% of the year’s net profit, to this reserve (2016: RMB1,638 million). As at 31 December 2017, the amount of statutory surplus 
reserve was RMB28,218 million (2016: RMB26,532 million).

The Company did not transfer any discretionary surplus reserve for the years ended 31 December 2017 and 2016. As at 31 
December 2017 and 2016, the amount of discretionary surplus reserve was RMB46,079 million.

The statutory and discretionary surplus reserves are non-distributable other than in liquidation and can be used to make good of 
previous years’ losses, if any, and may be utilised for business expansion or converted into share capital by issuing new shares 
to existing shareholders in proportion to their shareholdings or by increasing the par value of the shares currently held by them, 
provided that the remaining statutory surplus reserve balance after such issue is not less than 25% of the registered capital.

(iv) 

According to the Company’s Articles of Association, the amount of retained earnings available for distribution to shareholders of 
the Company is the lower of the amount of the Company’s retained earnings determined in accordance with the PRC Accounting 
Standards for Business Enterprises and the amount determined in accordance with IFRS. As at 31 December 2017, the amount of 
retained earnings available for distribution was RMB120,270 million (2016: RMB112,631 million), being the amount determined 
in accordance with IFRS. Final dividend of approximately RMB7,518 million in respect of the financial year 2017 proposed after 
the end of the reporting period has not been recognised as a liability in the consolidated financial statements at the end of the 
reporting period (Note 32).

191

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements22.  Operating Revenues

Operating revenues represent revenues from the provision of telecommunications services. The 
components of the Group’s operating revenues are as follows:

Notes

2017
RMB millions

2016
RMB millions
(restated)

(i)
(ii)
(iii)

(iv)
(v)

61,678
172,554
73,044

19,125
39,828

366,229

70,185
150,449
66,881

17,781
47,238

352,534

Voice
Internet
Information and application services
Telecommunications network resource services and 

lease of network equipment

Others

Notes:

(i) 

Represent the aggregate amount of voice usage fees, installation fees and interconnections fees charged to customers for the 
provision of telephony services.

(ii) 

Represent amounts charged to customers for the provision of Internet access services.

(iii) 

(iv) 

Represent primarily the aggregate amount of fees charged to customers for the provision of Internet data centre service, system 
integration services, e-Surfing HD service, caller ID service and short messaging service and etc.

Represent primarily the aggregate amount of fees charged to customers for the provision of telecommunications network 
resource services and lease income from other domestic telecommunications operators and enterprise customers for the usage 
of the Group’s telecommunications networks and equipment.

(v) 

Represent primarily revenue from sale, and repair and maintenance of equipment as well as the resale of mobile services 
(MVNO).

23.  Network Operations and Support Expenses

Operating and maintenance
Utility
Property rental and management fee
Others

Note

2017
RMB millions

2016
RMB millions
(restated)

(i)

55,360
12,522
26,926
9,161

103,969

48,390
13,148
22,327
10,291

94,156

Note:

(i) 

192

Property rental and management fee includes the fee in relation to the lease of telecommunications towers and related assets 
(“Tower Assets”) (hereinafter referred to as the “Tower Assets lease fee”).

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
24.  Personnel Expenses

Personnel expenses are attributable to the following functions:

Network operations and support
Selling, general and administrative

25.  Other Operating Expenses

Interconnection charges
Cost of goods sold
Donations
Others

2017
RMB millions

2016
RMB millions
(restated)

38,574
17,469

56,043

36,286
18,218

54,504

Notes

2017
RMB millions

2016
RMB millions
(restated)

(i)
(ii)

(iii)

12,223
31,712
23
1,654

45,612

11,822
38,705
19
1,740

52,286

Notes:

(i) 

Interconnection charges represent amounts incurred for the use of other domestic and foreign telecommunications operators’ 
networks for delivery of voice and data traffic that originate from the Group’s telecommunications networks.

(ii) 

Cost of goods sold primarily represents cost of telecommunications equipment sold.

(iii) 

Others mainly include tax and surcharges other than value-added tax and income tax.

26.  Total Operating Expenses

Total operating expenses for the year ended 31 December 2017 were RMB339,009 million (2016: 
RMB325,314 million) which include auditor’s remuneration in relation to audit and non-audit services 
(excluding value-added tax) of RMB75 million and RMB2 million respectively (2016: RMB67 million and 
RMB2 million).

193

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
27.  Net Finance Costs

Interest expense incurred
Less: Interest expense capitalised*

Net interest expense
Interest income
Foreign exchange losses
Foreign exchange gains

2017
RMB millions

2016
RMB millions
(restated)

3,913
(327)

3,586
(429)
664
(530)

3,291

4,200
(498)

3,702
(354)
209
(322)

3,235

* Interest expense was capitalised in construction in 

progress at the following rates per annum

3.9% – 4.9%

4.1% – 5.0%

28.  Income Tax

Income tax in the profit or loss comprises:

Provision for PRC income tax
Provision for income tax in other tax jurisdictions
Deferred taxation

2017
RMB millions

2016
RMB millions
(restated)

3,147
123
2,922

6,192

3,478
155
2,360

5,993

194

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
28.  Income Tax (continued)

A reconciliation of the expected tax expense with the actual tax expense is as follows:

Notes

2017
RMB millions

2016
RMB millions
(restated)

Profit before taxation

24,953

24,116

Expected income tax expense at statutory tax rate 

of 25%

Differential tax rate on PRC subsidiaries’ and 

branches’ income

Differential tax rate on other subsidiaries’ income
Non-deductible expenses
Non-taxable income
Others

Actual income tax expense

(i)

(i)
(ii)
(iii)
(iv)
(v)

6,238

(108)
(82)
380
(112)
(124)

6,192

6,029

(275)
(53)
485
(105)
(88)

5,993

Notes:

(i) 

(ii) 

Except for certain subsidiaries and branches which are mainly taxed at a preferential rate of 15%, the provision for mainland 
China income tax is based on a statutory rate of 25% of the assessable income of the Company, its mainland China subsidiaries 
and branches as determined in accordance with the relevant income tax rules and regulations of the PRC.

Income tax provisions of the Company’s subsidiaries in Hong Kong and Macau Special Administrative Regions of the PRC, 
and in other countries are based on the subsidiaries’ assessable income and income tax rates applicable in the respective tax 
jurisdictions which range from 12% to 39%.

(iii) 

Amounts represent miscellaneous expenses in excess of statutory deductible limits for tax purposes.

(iv) 

Amounts represent miscellaneous income which are not subject to income tax.

(v) 

Amounts primarily represent tax deduction on prior year research and development expenses approved by tax authorities and 
other tax benefits.

195

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
29.  Directors’ and Supervisors’ Remuneration

The following table sets out the remuneration of the Company’s directors and supervisors:

2017

Executive directors
Yang Jie
Liu Aili1
Yang Xiaowei2
Ke Ruiwen
Gao Tongqing3
Chen Zhongyue4
Sun Kangmin5

Non-executive director
Chen Shengguang6

Independent non-executive directors10
Tse Hau Yin
Cha May Lung
Xu Erming
Wang Hsuehming

Supervisors
Sui Yixun
Yang Jianqing7
Zhang Jianbin
Tang Qi8
Hu Jing9
Ye Zhong

Directors’/
supervisors’
fees
RMB
thousands

Salaries,
allowances
and benefits
in kind
RMB
thousands

Discretionary
Bonuses11
RMB
thousands

Retirement
scheme
contributions
RMB
thousands

Share-based
payments
RMB
thousands

Total
RMB
thousands

–
–
–
–
–
–
–

–

459
243
230
243

–
–
–
–
–
–

207
16
110
184
99
99
184

–

–
–
–
–

196
150
189
83
113
–

558
25
420
503
127
127
503

–

–
–
–
–

483
202
495
98
346
–

1,175

1,630

3,887

89
8
39
85
51
45
85

–

–
–
–
–

78
47
78
41
69
–

715

–
–
–
–
–
–
–

–

–
–
–
–

–
–
–
–
–
–

–

854
49
569
772
277
271
772

–

459
243
230
243

757
399
762
222
528
–

7,407

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

11 

12 

196

Mr Liu Aili was appointed as an executive director of the Company on 28 November 2017.

Mr Yang Xiaowei resigned as an executive director of the Company on 7 June 2017.

Mr Gao Tongqing was appointed as an executive director of the Company on 23 May 2017.

Mr Chen Zhongyue was appointed as an executive director of the Company on 23 May 2017.

Mr Sun Kangmin retired as an executive director of the Company on 29 January 2018.

Mr Chen Shengguang was appointed as a non-executive director of the Company on 23 May 2017.

Mr Yang Jianqing was appointed as a supervisor of the Company on 23 May 2017.

Mr Tang Qi retired as a supervisor of the Company on 23 May 2017.

Mr Hu Jing resigned as a supervisor of the Company on 27 February 2018.

The independent non-executive directors’ remuneration were for their services as directors of the Company.

The discretionary bonuses of the executive directors and supervisors were determined based on the Group’s performance for the year.

The remuneration of all directors and supervisors were calculated based on their respective actual terms of office within this year.

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
29.  Directors’ and Supervisors’ Remuneration (continued)

2016

Executive directors
Yang Jie
Yang Xiaowei
Ke Ruiwen
Sun Kangmin
Zhang Jiping2

Non-executive director
Zhu Wei3

Independent non-executive directors4
Tse Hau Yin
Cha May Lung
Xu Erming
Wang Hsuehming

Supervisors
Sui Yixun
Tang Qi
Zhang Jianbin
Hu Jing
Ye Zhong

Directors’/
supervisors’
fees
RMB
thousands

Salaries,
allowances
and benefits
in kind
RMB
thousands

Discretionary
bonuses1
RMB
thousands

Retirement
scheme
contributions
RMB
thousands

Share-based
payments
RMB
thousands

Total
RMB
thousands

–
–
–
–
–

–

433
217
200
217

–
–
–
–
–

174
165
148
155
104

–

–
–
–
–

184
214
172
102
–

906
828
805
814
765

–

–
–
–
–

467
450
489
319
–

1,067

1,418

5,843

73
70
70
70
47

–

–
–
–
–

74
107
73
66
–

650

–
–
–
–
–

–

–
–
–
–

–
–
–
–
–

–

1,153
1,063
1,023
1,039
916

–

433
217
200
217

725
771
734
487
–

8,978

1 

2 

3 

4 

5 

The discretionary bonuses of the directors and supervisors were determined based on the Group’s performance for the year, and 
include the deferred performance bonus for the term of office from 2013 to 2015.

Mr. Zhang Jiping retired as an executive director of the Company on 19 August 2016.

Mr. Zhu Wei resigned as a non-executive director of the Company on 10 May 2016.

The independent non-executive directors’ remuneration were for their services as directors of the Company.

The remuneration of all directors and supervisors were calculated based on their respective actual terms of office within this year.

197

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30.  Individuals with Highest Emoluments and Senior Management Remuneration

(a) 

Five highest paid individuals

None of the five highest paid individuals of the Group for the years ended 31 December 2017 and 
2016 were directors of the Company.

The aggregate of the emoluments in respect of the five (2016: five) individuals (non-directors) are 
as follows:

Salaries, allowances and benefits in kind
Discretionary bonuses
Retirement scheme contributions

2017
RMB thousands

2016
RMB thousands

5,583
2,767
78

8,428

5,474
3,111
47

8,632

The emoluments of the five (2016: five) individuals (non-directors) with the highest emoluments are 
within the following bands:

RMB0 – RMB1,000,000
RMB1,000,001 – RMB1,500,000
RMB1,500,001 – RMB2,000,000
RMB2,000,001 – RMB2,500,000

2017
Number of
individuals

2016
Number of
individuals

–
1
3
1

–
–
5
–

None of these employees received any inducements or compensation for loss of office, or waived 
any emoluments during the periods presented.

(b) 

Senior management remuneration

The emoluments of the Group’s senior management are within the following bands:

RMB0 – RMB1,000,000
RMB1,000,001 – RMB1,500,000

2017
Number of
individuals

2016
Number of
individuals

19
–

14
4

198

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
31.  Profit Attributable to Equity Holders of the Company

For the year ended 31 December 2017, the consolidated profit attributable to equity holders of the 
Company includes a profit of RMB16,855 million which has been dealt with in the stand-alone financial 
statements of the Company.

For the year ended 31 December 2016, the consolidated profit attributable to equity holders of the 
Company includes a profit of RMB16,375 million which has been dealt with in the stand-alone financial 
statements of the Company.

32.  Dividends

Pursuant to a resolution passed at the Board of Directors’ meeting on 28 March 2018, a final dividend 
of equivalent to HK$0.115 per share totaling approximately RMB7,518 million for the year ended 31 
December 2017 was proposed for shareholders’ approval at the Annual General Meeting. The dividend has 
not been provided for in the consolidated financial statements for the year ended 31 December 2017.

Pursuant to the shareholders’ approval at the Annual General Meeting held on 23 May 2017, a final 
dividend of RMB0.093043 (equivalent to HK$0.105) per share totaling RMB7,530 million in respect of the 
year ended 31 December 2016 was declared and paid on 21 July 2017.

Pursuant to the shareholders’ approval at the Annual General Meeting held on 25 May 2016, a final 
dividend of RMB0.080182 (equivalent to HK$0.095) per share totaling RMB6,489 million in respect of the 
year ended 31 December 2015 was declared and paid on 15 July 2016.

33.  Basic Earnings Per Share

The calculation of basic earnings per share for the years ended 31 December 2017 and 2016 is based on 
the profit attributable to equity holders of the Company of RMB18,617 million and RMB18,018 million 
respectively, divided by 80,932,368,321 shares.

The amount of diluted earnings per share is not presented as there were no potential ordinary shares in 
existence for the periods presented.

199

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements34.  Commitments and Contingencies

Operating lease commitments

The Group leases business premises and equipment through non-cancellable operating leases, and these 
operating leases do not contain provisions for contingent lease rentals. None of the rental agreements 
contain escalation provisions that may require higher future rental payments nor impose restrictions on 
dividends, additional debt and/or further leasing.

As at 31 December 2017 and 2016, the Group’s future minimum lease payments under non-cancellable 
operating leases are as follows:

Within 1 year
Between 1 to 2 years
Between 2 to 3 years
Between 3 to 4 years
Between 4 to 5 years
Thereafter

Total minimum lease payments

2017
RMB millions

2016
RMB millions

20,680
19,563
16,730
6,631
3,376
2,786

69,766

15,492
14,351
13,704
13,256
1,112
3,066

60,981

Total rental expense in respect of operating leases charged to profit or loss for the year ended 31 
December 2017 was RMB25,493 million (2016: RMB21,240 million).

Capital commitments

As at 31 December 2017 and 2016, the Group had capital commitments as follows:

Contracted for but not provided

– property
– telecommunications network plant and equipment

2017
RMB millions

2016
RMB millions

346
10,900

11,246

933
12,807

13,740

Contingent liabilities

(a) 

(b) 

The Group was advised by their PRC lawyers that no material contingent liabilities were assumed by 
the Group.

As at 31 December 2017 and 2016, the Group did not have contingent liabilities in respect of 
guarantees given to banks in respect of banking facilities granted to other parties, or other forms of 
contingent liabilities.

Legal contingencies

The Group is a defendant in certain lawsuits as well as the named party in other proceedings arising in the 
ordinary course of business. Management has assessed the likelihood of an unfavourable outcome of such 
contingencies, lawsuits or other proceedings and based on such assessment, believes that any resulting 
liabilities will not have a material adverse effect on the financial position, operating results or cash flows 
of the Group.

200

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
35.  Financial Instruments

Financial assets of the Group include cash and cash equivalents, bank deposits, investments, accounts 
receivable, prepayments and other receivables. Financial liabilities of the Group include short-term and 
long-term debt and payable, accounts payable, accrued expenses and other payables. The Group does not 
hold nor issue financial instruments for trading purposes.

(a) 

Fair Value Measurements

Based on IFRS 13, “Fair Value Measurement”, the fair value of each financial instrument is 
categorised in its entirety based on the lowest level of input that is significant to that fair value 
measurement. The levels are defined as follows:

• 

• 

Level 1:  fair values measured using quoted prices (unadjusted) in active markets for identical 

financial instruments

Level 2:  fair values measured using quoted prices in active markets for similar financial 

instruments, or using valuation techniques in which all significant inputs are directly 
or indirectly based on observable market data

• 

Level 3:  fair values measured using valuation techniques in which any significant input is not 

based on observable market data

The fair values of the Group’s financial instruments (other than long-term debt and payable and 
available-for-sale equity investment securities) approximate their carrying amounts due to the short-
term maturity of these instruments.

The Group’s available-for-sale listed equity securities are categorised as level 1 financial 
instruments. As at 31 December 2017, the fair value of the Group’s available-for-sale listed equity 
securities are RMB969 million (2016: RMB1,369 million) based on quoted market price on PRC 
stock exchanges. The Group’s long-term investments, other than the available-for-sale listed equity 
securities, are unlisted equity interests for which no quoted market prices exist and as their fair 
values cannot be measured reliably, their fair values were not disclosed.

The fair value of long-term debt and payable is estimated by discounting future cash flows 
using current market interest rates offered to the Group for debt with substantially the same 
characteristics and maturities. The fair value measurement of long-term debt and payable is 
categorised as level 2. The interest rates used by the Group in estimating the fair values of long-term 
debt and payable, having considered the foreign currency denomination of the debt, ranged from 
1.0% to 4.9% (2016: 1.0% to 4.9%). As at 31 December 2017 and 2016, the carrying amounts and 
fair value of the Group’s long-term debt and payable were as follows:

2017

2016

Carrying
amount

Fair
value
RMB millions RMB millions

Carrying
amount
RMB millions

Fair
value
RMB millions

Long-term debt and payable

49,742

48,256

71,646

71,741

During the year, there were no transfers among instruments in level 1, level 2 or level 3.

201

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
35.  Financial Instruments (continued)

(b)  Risks

The Group’s financial instruments are exposed to three main types of risks, namely, credit 
risk, liquidity risk and market risk (which mainly comprises of interest rate risk and foreign 
currency exchange rate risk). The Group’s overall risk management programme focuses on the 
unpredictability of financial markets and seeks to minimise potential adverse effects on the Group’s 
financial performance. Risk management is carried out under policies approved by the Board of 
Directors. The Board provides principles for overall risk management, as well as policies covering 
specific areas, such as liquidity risk, credit risk, and market risk. The Board regularly reviews these 
policies and authorises changes if necessary based on operating and market conditions and other 
relevant risks. The following summarises the qualitative and quantitative disclosures for each of the 
three main types of risks:

(i) 

Credit risk

Credit risk refers to the risk that a counterparty will be unable to pay amounts in full when 
due. For the Group, this arises mainly from deposits it maintains at financial institutions and 
credit it provides to customers for the provision of telecommunications services. To limit 
exposure to credit risk relating to deposits, the Group primarily places cash deposits only 
with large state-owned financial institutions in the PRC with acceptable credit ratings. For 
accounts receivable, management performs ongoing credit evaluations of its customers’ 
financial condition and generally does not require collateral on accounts receivable. 
Furthermore, the Group has a diversified base of customers with no single customer 
contributing more than 10% of revenues for the periods presented. Further details of 
the quantitative disclosures in respect of the Group’s exposure on credit risk for accounts 
receivable are set out in Note 13.

(ii) 

Liquidity risk

Liquidity risk refers to the risk that funds will not be available to meet liabilities as they 
fall due, and results from timing and amount mismatches of cash inflow and outflow. The 
Group manages liquidity risk by maintaining sufficient cash balances and adequate amount 
of committed banking facilities to meet its funding needs, including working capital, 
principal and interest payments on debts, dividend payments, capital expenditures and new 
investments for a set minimum period of between 3 to 6 months.

202

for the year ended 31 December 2017Notes to the Consolidated Financial Statements35.  Financial Instruments (continued)

(b) 

Risks (continued)

(ii) 

Liquidity risk (continued)

The following table sets out the remaining contractual maturities at the end of the reporting 
period of the Group’s financial liabilities, which are based on contractual undiscounted cash 
flows (including interest payments computed using contractual rates or, if floating, based on 
prevailing rates at the end of the reporting period) and the earliest date the Group would be 
required to repay:

2017

Total
contractual
undiscounted
cash flow
RMB millions

Within 
1 year or 
on demand
RMB millions

More than
1 year but
less than
2 years
RMB millions

More than
2 years but
less than
5 years
RMB millions

More than
5 years
RMB millions

Carrying
amount
RMB millions

Short-term debt
Long-term debt
Accounts payable
Accrued expenses and 

other payables

Finance lease obligations

54,558
49,742
119,321

98,695
77

55,682
58,543
119,321

98,695
85

55,682
2,725
119,321

98,695
56

–
2,716
–

–
14

–
46,612
–

–
13

–
6,490
–

–
2

322,393

332,326

276,479

2,730

46,625

6,492

2016

Total
contractual
undiscounted
cash flow
RMB millions

Within 
1 year or 
on demand
RMB millions

More than
1 year but
less than
2 years
RMB millions

More than
2 years but
less than
5 years
RMB millions

Carrying
amount
RMB millions

More than
5 years
RMB millions

Short-term debt
Long-term debt and payable
Accounts payable, as restated
Accrued expenses and other 

payables, as restated
Finance lease obligations

40,780
71,646
122,493

91,173
102

41,425
75,126
122,493

91,173
112

41,425
62,307
122,493

91,173
58

–
1,187
–

–
20

–
3,601
–

–
31

–
8,031
–

–
3

326,194

330,329

317,456

1,207

3,632

8,034

Management believes that the Group’s current cash on hand, expected cash flows from 
operations and available credit facilities from banks (Note 16) will be sufficient to meet the 
Group’s working capital requirements and repay its borrowings and obligations when they 
become due.

203

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
35.  Financial Instruments (continued)

(b) 

Risks (continued)

(iii) 

Interest rate risk

The Group’s interest rate risk exposure arises primarily from its short-term debt and long-
term debt and payable. Debts carrying interest at variable rates and at fixed rates expose the 
Group to cash flow interest rate risk and fair value interest rate risk, respectively. The Group 
manages its exposure to interest rate risk by closely monitoring the change in the market 
interest rate.

The following table sets out the interest rate profile of the Group’s debt at the end of the 
reporting period:

2017

2016

Effective
interest
rate %

4.0
3.3

Effective
interest
rate %

3.3
1.2

RMB
millions

54,042
49,742

103,784

RMB
millions

39,854
9,936

49,790

4.1

516

4.2

926

–

4.1

61,710

516
104,300

62,636
112,426

99.5%

44.3%

Fixed rate debt:
Short-term debt
Long-term debt

Variable rate debt:
Short-term debt
Deferred consideration due to 
China Telecommunications 
Corporation (as defined in 
Note 16)

Total debt

Fixed rate debt as a percentage 

of total debt

As at 31 December 2017, it is estimated that an increase of 100 basis points in interest rate, 
with all other variables held constant, would decrease the Group’s net profit for the year and 
retained earnings by approximately RMB4 million (2016: RMB470 million).

The above sensitivity analysis has been prepared on the assumptions that the change of 
interest rate was applied to the Group’s debt in existence at the end of the reporting period 
with exposure to cash flow interest rate risk. The analysis is prepared on the same basis for 
2016.

204

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
35.  Financial Instruments (continued)

(b) 

Risks (continued)

(iv) 

Foreign currency exchange rate risk

Foreign currency exchange rate risk arises on financial instruments that are denominated in a 
currency other than the functional currency in which they are measured. The Group’s foreign 
currency risk exposure relates to bank deposits and borrowings denominated primarily in US 
dollars, Euros and Hong Kong dollars.

Management does not expect the appreciation or depreciation of the Renminbi against 
foreign currencies will materially affect the Group’s financial position and result of operations 
because 81.6% (2016: 81.8%) of the Group’s cash and cash equivalents and 99.4% (2016: 
99.4%) of the Group’s short-term and long-term debt and payable as at 31 December 2017 
are denominated in Renminbi. Details of bank loans denominated in other currencies are set 
out in Note 16.

36.  Capital Management

The Group’s primary objectives when managing capital are to safeguard the Group’s ability to continue as 
a going concern, so that it can continue to provide investment returns for shareholders and benefits for 
other stakeholders, by pricing products and services commensurately with the level of risk and by securing 
access to finance at a reasonable cost.

Management regularly reviews and manages its capital structure to maintain a balance between the higher 
shareholder returns that might be possible with higher levels of borrowings and the advantages and 
security afforded by a sound capital position, and makes adjustments to the capital structure in light of 
changes in economic conditions.

Management monitors its capital structure on the basis of total debt-to-total assets ratio. For this purpose 
the Group defines total debt as the sum of short-term debt, long-term debt and payable, and finance 
lease obligations. As at 31 December 2017, the Group’s total debt-to-total assets ratio was 15.8% (2016: 
17.2%), which is within the range of management’s expectation.

Neither the Company nor any of its subsidiaries are subject to externally imposed capital requirements.

205

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements37.  Reconciliation of Liabilities Arising from Financing Activities

The table below details changes in the Group’s liabilities arising from financing activities, including both 
cash and non-cash changes. Liabilities arising from financing activities are those for which cash flows were, 
or future cash flows will be, classified in the Group’s consolidated statement of cash flows as cash flows 
from financing activities.

Short-term
debt
RMB millions

Long-term
debt and
payable
RMB millions

Finance
lease
obligations
RMB millions

Consideration
payable in
respect of the
acquisition
of non-
controlling
interests
RMB millions
(Note 18)

Consideration
payables in
respect of
the Eighth
Acquisition
RMB millions
(Note 18)

Dividend
payable
RMB millions

Total
RMB millions

–

112,528

(7,619)
–
–
–

–

–

89
7,530
–

(16,147)
55
304
(8)

87

150

89
7,530
(5)

–

(31)
–
–
–

–

150

–
–
–

119

–

104,583

Balance as at 1 January 2017

Financing cash flows
New finance leases
Interest expenses
Foreign exchange gain
Acquisition of the Eighth 

Acquired Group

Acquisition of non-controlling 

interests

Distribution to non-controlling 

interests

Dividends declared
Others

Balance as at 

31 December 2017

40,780

13,778
–
–
–

71,646

(22,191)
–
295
(8)

–

–

–
–
–

–

–

–
–
–

54,558

49,742

102

(84)
55
9
–

–

–

–
–
(5)

77

–

–
–
–
–

87

–

–
–
–

87

206

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38.  Related Party Transactions

(a) 

Transactions with China Telecom Group

The Group is a part of companies under China Telecommunications Corporation, a company owned 
by the PRC government, and has significant transactions and business relationships with members 
of China Telecom Group.

The principal transactions with China Telecom Group are as follows. These transactions constitute 
continuing connected transactions under the Listing Rules and the Company has complied with the 
relevant disclosure requirements under Chapter 14A of the Listing Rules. Further details of these 
continuing connected transactions are disclosed under the paragraph “Connected Transactions” in 
the Report of Directors.

Notes

2017
RMB millions

2016
RMB millions
(restated)

Purchases of telecommunications equipment 

and materials

Sales of telecommunications equipment 

and materials

Construction and engineering services
Provision of IT services
Receiving IT services
Receiving community services
Receiving ancillary services
Property lease income
Property lease expenses
Net transaction amount of centralised services
Interconnection revenues
Interconnection charges
Internet applications channel services
Interest on amounts due to and loans from 

China Telecom Group*

Lease of CDMA network facilities*
Lease of inter-provincial transmission optic fibres*
Lease of land use rights*

(i)

(i)
(ii)
(iii)
(iii)
(iv)
(v)
(vi)
(vi)
(vii)
(viii)
(viii)
(ix)

(x)
(xi)
(xii)
(xiii)

4,248

3,291
18,672
642
1,812
3,028
16,072
53
654
727
48
193
344

2,720
174
13
3

5,199

2,786
18,936
312
1,597
2,871
13,938
36
559
523
60
232
332

2,928
154
16
6

* 

These transactions are conducted on normal commercial terms and are fully exempted from compliance with the 
reporting, announcement, independent shareholders’ approval and/or annual review requirements either under Rules 
14A.76 or 14A.90 of the Listing Rules.

207

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
38.  Related Party Transactions (continued)

(a) 

Transactions with China Telecom Group (continued)

Notes:

(i) 

Represent the amount of telecommunications equipment and materials purchased from/sold to China Telecom Group 
and commission paid and payable for procurement services provided by China Telecom Group.

(ii) 

Represent construction and engineering as well as design and supervisory services provided by China Telecom Group.

(iii) 

Represent IT services provided to and received from China Telecom Group.

(iv) 

(v) 

(vi) 

Represent amounts paid and payable to China Telecom Group in respect of cultural, educational, health care and other 
community services.

Represent amounts paid and payable to China Telecom Group in respect of ancillary services such as repairs and 
maintenance of telecommunications equipment and facilities and certain customer services.

Represent amounts of property lease fee received and receivable from/paid and payable to China Telecom Group for 
mutual leasing of properties.

(vii) 

Represent net amount shared between the Company and China Telecom Group for costs associated with centralised 
services. The amount represents amounts received or receivable for the net amount of centralised services.

(viii) 

Represent amounts received and receivable from/paid and payable to China Telecom Group for interconnection of local 
and domestic long distance calls.

(ix) 

(x) 

(xi) 

Represent amounts received and receivable from China Telecom Group in respect of Internet applications channel 
services, including the provision of telecommunications channel and applications support platform and billing and 
deduction services, etc.

Represent interest paid and payable to China Telecom Group with respect to the amounts due to China Telecom Group 
and loans from China Telecom Group (Note 16).

Represent amounts paid and payable to China Telecom Group primarily for lease of certain CDMA mobile 
telecommunications network (“CDMA network”) facilities located in Xizang Autonomous Region.

(xii) 

Represent amounts paid and payable to China Telecom Group for lease of certain inter-provincial transmission optic 
fibres within its service regions.

(xiii) 

Represent amounts paid and payable to China Telecom Group for leases of land use rights.

208

for the year ended 31 December 2017Notes to the Consolidated Financial Statements38.  Related Party Transactions (continued)

(a) 

Transactions with China Telecom Group (continued)

Amounts due from/to China Telecom Group are summarised as follows:

Accounts receivable
Prepayments and other current assets

Total amounts due from China Telecom Group

Accounts payable
Accrued expenses and other payables
Short-term debt
Long-term debt and payable

Total amounts due to China Telecom Group

2017
RMB millions

2016
RMB millions
(restated)

1,502
774

2,276

22,682
1,838
19,098
40,000

83,618

966
798

1,764

21,331
1,813
5,271
61,710

90,125

Amounts due from/to China Telecom Group, other than short-term debt and long-term debt and 
payable, bear no interest, are unsecured and are repayable in accordance with contractual terms 
which are similar to those terms offered by third parties. The terms and conditions associated with 
short-term debt and long-term debt and payable due to China Telecom Group are set out in  
Note 16.

As at 31 December 2017 and 2016, no material allowance for doubtful debts was recognised in 
respect of amounts due from China Telecom Group.

209

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38.  Related Party Transactions (continued)

(b) 

Transactions with China Tower

The principal transactions with China Tower are as follows:

Tower Assets lease fee
Provision of IT services

Notes:

Notes

(i)
(ii)

2017
RMB millions

2016
RMB millions

15,389
49

11,657
12

(i) 

Represent amounts paid and payable to China Tower for the lease of the Tower Assets.

The Company and China Tower entered into an agreement on 8 July 2016 and a supplemental agreement on 1 February 
2018 to confirm the pricing and related arrangements in relation to the leases of the Tower Assets.

(ii) 

Represent IT services provided to China Tower.

Amounts due from/to China Tower are summarised as follows:

Accounts receivable
Prepayments and other current assets

Total amounts due from China Tower

Accounts payable
Accrued expenses and other payables

Total amounts due to China Tower

2017
RMB millions

2016
RMB millions

5
2,152

2,157

2,611
1,374

3,985

10
2,278

2,288

3,697
807

4,504

Amounts due from/to China Tower bear no interest, are unsecured and are repayable in accordance 
with contractual terms which are similar to those terms offered by third parties.

As at 31 December 2017 and 2016, no material allowance for doubtful debts was recognised in 
respect of amounts due from China Tower.

210

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38.  Related Party Transactions (continued)

(c) 

Key management personnel compensation

Key management personnel are those persons having authority and responsibility for planning, 
directing and controlling the activities of the Group, directly or indirectly, including directors and 
supervisors of the Group.

Key management personnel compensation of the Group is summarised as follows:

Short-term employee benefits
Post-employment benefits

2017
RMB thousands

2016
RMB thousands

7,804
816

8,620

9,886
801

10,687

The above remuneration is included in personnel expenses.

(d) 

Contributions to post-employment benefit plans

The Group participates in various defined contribution post-employment benefit plans organised by 
municipal, autonomous regional and provincial governments for its employees. Further details of the 
Group’s post-employment benefit plans are disclosed in Note 40.

(e) 

Transactions with other government-related entities in the PRC

The Group is a government-related enterprise and operates in an economic regime currently 
dominated by entities directly or indirectly controlled by the People’s Republic of China through 
government authorities, agencies, affiliations and other organisations (collectively referred to as 
“government-related entities”).

Apart from transactions with parent company and its fellow subsidiaries (Note 38(a)), the Group 
has transactions that are collectively but not individually significant with other government-related 
entities, which include but not limited to the following:

– 

– 

– 

– 

– 

rendering and receiving services, including but not limited to telecommunications services

sales and purchases of goods, properties and other assets

lease of assets

depositing and borrowing

use of public utilities

211

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
38.  Related Party Transactions (continued)

(e) 

Transactions with other government-related entities in the PRC (continued)

These transactions are conducted in the ordinary course of the Group’s business on terms 
comparable to the terms of transactions with other entities that are not government-related. The 
Group prices its telecommunications services and products based on government-regulated tariff 
rates, where applicable, or based on commercial negotiations. The Group has also established 
procurement policies and approval processes for purchases of products and services, which do not 
depend on whether the counterparties are government-related entities or not.

The directors of the Company believe the above information provides appropriate disclosure of 
related party transactions.

39.  Information about the Statement of Financial Position of the Company

31 December
2017
RMB millions

31 December
2016
RMB millions

Note

ASSETS
Non-current assets

Property, plant and equipment, net
Construction in progress
Lease prepayments
Goodwill
Intangible assets
Investments in subsidiaries
Interests in associates
Investments
Deferred tax assets
Other assets

Total non-current assets

Current assets
Inventories
Income tax recoverable
Accounts receivable, net
Prepayments and other current assets
Short-term bank deposits
Cash and cash equivalents

Total current assets

Total assets

8

403,228
72,157
22,249
29,877
11,220
6,424
35,546
996
5,050
3,205

589,952

1,508
644
21,219
15,996
1,054
8,199

48,620

386,589
79,438
22,941
29,877
10,143
6,119
34,401
1,396
4,564
2,915

578,383

1,568
29
21,374
13,882
50
13,327

50,230

638,572

628,613

212

for the year ended 31 December 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
39.  Information about the Statement of Financial Position of the Company 

(continued)

31 December
2017
RMB millions

31 December
2016
RMB millions

Note

LIABILITIES AND EQUITY
Current liabilities
Short-term debt
Current portion of long-term debt and payable
Accounts payable
Accrued expenses and other payables
Income tax payable
Current portion of finance lease obligations
Current portion of deferred revenues

Total current liabilities

Net current liabilities

Total assets less current liabilities

Non-current liabilities

Long-term debt
Finance lease obligations
Deferred revenues
Deferred tax liabilities
Other non-current liabilities

Total non-current liabilities

Total liabilities

Equity

Share capital
Reserves

Total equity

Total liabilities and equity

21

57,482
1,146
116,035
88,304
21
51
1,061

264,100

40,579
62,276
117,878
82,593
805
52
1,083

305,266

(215,480)

(255,036)

374,472

323,347

48,596
26
1,828
7,781
607

58,838

322,938

80,932
234,702

315,634

638,572

9,353
50
2,303
4,488
549

16,743

322,009

80,932
225,672

306,604

628,613

213

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
40.  Post-Employment Benefits Plans

As stipulated by the regulations of the PRC, the Group participates in various defined contribution 
retirement plans organised by municipal, autonomous regional and provincial governments for its 
employees. The Group is required to make contributions to the retirement plans at rates ranging from 
13% to 20% of the salaries, bonuses and certain allowances of the employees. A member of the plan is 
entitled to a pension equal to a fixed proportion of the salary prevailing at the member’s retirement date. 
Other than the above, the Group also participates in supplementary defined contribution retirement plans 
managed by independent external parties whereby the Group is required to make contributions to the 
retirement plans at fixed rates of the employees’ salaries, bonuses and certain allowances. The Group has 
no other material obligation for the payment of pension benefits associated with these plans beyond the 
annual contributions described above.

The Group’s contributions for the above plans for the year ended 31 December 2017 were RMB6,884 
million (2016: RMB6,656 million).

The amount payable for contributions to the above defined contribution retirement plans as at 31 
December 2017 was RMB569 million (2016: RMB597 million).

41.  Stock Appreciation Rights

The Group implemented a stock appreciation rights plan for members of its management to provide 
incentives to these employees. Under this plan, stock appreciation rights are granted in units with each 
unit representing one H share. No shares will be issued under the stock appreciation rights plan. Upon 
exercise of the stock appreciation rights, a recipient will receive, subject to any applicable withholding tax, 
a cash payment in RMB, translated from the Hong Kong dollar amount equal to the product of the number 
of stock appreciation rights exercised and the difference between the exercise price and market price of 
the Company’s H shares at the date of exercise based on the applicable exchange rate between RMB and 
Hong Kong dollar at the date of the exercise. The Company recognises compensation expense of the stock 
appreciation rights over the applicable vesting period.

In 2012, the Company approved the granting of 916.7 million stock appreciation right units to eligible 
employees. Under the terms of this grant, all stock appreciation rights had an exercise price of HK$4.76 
per unit. A recipient of stock appreciation rights may exercise the rights in stages commencing November 
2013. As at November 2014, 2015 and 2016, the total number of stock appreciation rights exercisable 
may not in aggregate exceed 33.3%, 66.7% and 100%, respectively, of the total stock appreciation rights 
granted to such person.

All stock appreciation rights granted by the Company in 2012 expired in 2016. During the year ended 31 
December 2016, no stock appreciation right units were exercised. For the year ended 31 December 2016, 
compensation expense of RMB152 million was reversed by the Group in respect of stock appreciation 
rights as a result of the expiration of the stock appreciation right units granted by the Company in 2012.

As at 31 December 2017 and 2016, no liability arising from stock appreciation rights was assumed by the 
Company.

214

for the year ended 31 December 2017Notes to the Consolidated Financial Statements42.  Accounting Estimates and Judgments

The Group’s financial position and results of operations are sensitive to accounting methods, assumptions 
and estimates that underlie the preparation of the consolidated financial statements. Management bases 
the assumptions and estimates on historical experience and  on other factors that the management 
believes to be reasonable and which form the basis for making judgments about matters that are not 
readily apparent from other sources. On an on-going basis, management evaluates its estimates. Actual 
results may differ from those estimates as facts, circumstances and conditions change.

The selection of significant accounting policies, the judgments and other uncertainties affecting 
application of those policies and the sensitivity of reported results to changes in conditions and 
assumptions are factors to be considered when reviewing the consolidated financial statements. The 
significant accounting policies are set forth in Note 2. Management believes the following significant 
accounting policies involve the most significant judgments and estimates used in the preparation of the 
consolidated financial statements.

Allowance for doubtful debts

Management estimates an allowance for doubtful debts resulting from the inability of the customers to 
make the required payments. Management bases its estimates on the ageing of the accounts receivable 
balance, customer credit-worthiness, and historical write-off experience. If the financial condition of the 
customers were to deteriorate, actual write-offs might be higher than expected and could significantly 
affect the results of future periods.

Impairment of goodwill and long-lived assets

If circumstances indicate that the carrying amount of a long-lived asset may not be recoverable, the 
asset may be considered “impaired”, and an impairment loss would be recognised in accordance with 
accounting policy for impairment of long-lived assets as described in Note 2(n). The carrying amounts of 
the Group’s long-lived assets, including property, plant and equipment, intangible assets with finite useful 
lives and construction in progress are reviewed periodically to determine whether there is any indication 
of impairment. These assets are tested for impairment whenever events or changes in circumstances 
indicate that their recorded carrying amounts may not be recoverable. For goodwill, the impairment 
testing is performed annually at the end of each reporting period. The recoverable amount of an asset or 
cash-generating unit is the greater of its value in use and fair value less costs of disposal. When an asset 
does not generate cash flows largely independent of those from other assets, the recoverable amount 
is determined for the smallest group of assets that generates cash inflows independently (i.e. a cash-
generating unit). In determining the value in use, expected future cash flows generated by the assets are 
discounted to their present value. An impairment loss is recognised if the carrying amount of an asset 
or its cash-generating unit exceeds its estimated recoverable amount. It is difficult to precisely estimate 
fair value of the Group’s long-lived assets because quoted market prices for such assets may not be 
readily available. In determining the value in use, expected future cash flows generated by the asset are 
discounted to their present value, which requires significant judgment relating to level of revenue, amount 
of operating costs and applicable discount rate. Management uses all readily available information in 
determining an amount that is a reasonable approximation of recoverable amount, including estimates 
based on reasonable and supportable assumptions and projections of revenue and amount of operating 
costs.

215

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements42.  Accounting Estimates and Judgments (continued)

Impairment of goodwill and long-lived assets (continued)

For the year ended 31 December 2017, provision for impairment loss of RMB10 million was made against 
the carrying value of long-lived assets (2016: RMB62 million). In determining the recoverable amount of 
these equipment, significant judgments were required in estimating future cash flows, level of revenue, 
amount of operating costs and applicable discount rate.

Changes in these estimates could have a significant impact on the carrying value of the assets and could 
result in additional impairment charge or reversal of impairment in future periods.

Depreciation and amortisation

Property, plant and equipment and intangible assets with finite useful lives are depreciated and amortised 
on a straight-line basis over the estimated useful lives of the assets, after taking into account their 
estimated residual value. Management reviews the estimated useful lives and residual values of the assets 
annually in order to determine the amount of depreciation and amortisation expense to be recorded 
during any reporting period. The useful lives and residual values are based on the Group’s historical 
experience with similar assets and take into account anticipated technological changes. The depreciation 
and amortisation expense for future periods is adjusted if there are significant changes from previous 
estimates.

Classification of lease arrangement with China Tower

The Company and China Tower entered into a lease arrangement regarding the leases of Tower Assets 
on 8 July 2016 and a supplemental agreement on 1 February 2018. Management evaluated the detailed 
clauses of the leases agreement and determined such lease arrangements as operating leases according 
to the accounting policies disclosed in Note 2(m) and based on the following judgments: (i) the Company 
does not expect any transfer of ownership of Tower Assets from China Tower by the end of the lease term; 
(ii) the Company considered the current lease term of 5 years does not account for the major part of the 
economic lives of Tower Assets; (iii) the present value of minimum lease payment at the inception of the 
lease does not substantially account for all of the fair value of the Tower Assets; and (iv) Tower Assets are 
compatible with all telecommunications operators, and therefore are not of specialised nature that only 
the Company can use them without major modifications.

216

for the year ended 31 December 2017Notes to the Consolidated Financial Statements43.  Possible Impact of Amendments to Standards, New Standards and 

Interpretations Issued but not yet Effective for the Annual Accounting Period 
ended 31 December 2017

Up to the date of issue of the consolidated financial statements, the IASB has issued the following 
amendments to standards, new standards and interpretations which are not yet effective and not early 
adopted for the annual accounting period ended 31 December 2017:

IFRS 9, “Financial Instruments”
IFRS 15, “Revenue from Contracts with Customers” and the related 

Amendments

IFRIC 22, “Foreign Currency Transactions and Advance Consideration”
Amendments to IFRS 2, “Classification and Measurement of Share-based 

Payment Transactions”

Effective for
accounting period
beginning on or after

1 January 2018
1 January 2018

1 January 2018
1 January 2018

Amendments to IFRS 4, “Applying IFRS 9 Financial Instruments with IFRS 4 

1 January 2018

Insurance Contracts”

Amendments to IAS 40, “Transfers of Investment Property”
Amendments to IAS 28 as part of the “Annual Improvements to IFRS Standards 

1 January 2018
1 January 2018

2014-2016 Cycle”

IFRS 16, “Leases”
IFRIC 23, “Uncertainty over Income Tax Treatments”
Amendments to IFRS 9, “Prepayment Features with Negative Compensation”
Amendments to IAS 28, “Long-term Interests in Associates and Joint Ventures”
Amendments to IFRSs, “Annual Improvements to IFRS Standards 2015-2017 

Cycle”

Amendments to IAS 19, “Plan Amendment, Curtailment or Settlement”
IFRS 17, “Insurance Contracts”
Amendments to IFRS 10 and IAS 28, “Sale or Contribution of Assets between an 

Investor and its Associate or Joint Venture”

1 January 2019
1 January 2019
1 January 2019
1 January 2019
1 January 2019

1 January 2019
1 January 2021
A date to be
determined

The Group is in the process of making an assessment of the impact that will result from adopting 
the amendments to standards, new standards and interpretations issued by the IASB which are not 
yet effective for the accounting period ended on 31 December 2017. Except for IFRS 9 “Financial 
Instruments”, IFRS 15, “Revenue from Contracts with Customers” and IFRS 16, “Leases”, so far the 
Group believes that the adoption of these amendments to standards, new standards and interpretations is 
unlikely to have a significant impact on its financial position and the results of operations.

IFRS 9 “Financial Instruments”

IFRS 9 introduces new requirements for the classification and measurement of financial assets, financial 
liabilities, general hedge accounting and impairment requirements for financial assets.

217

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements 
 
43.  Possible Impact of Amendments to Standards, New Standards and 

Interpretations Issued but not yet Effective for the Annual Accounting Period 
ended 31 December 2017 (continued)

IFRS 9 “Financial Instruments” (continued)

Key requirements of IFRS 9 which are relevant to the Group are:

• 

IFRS 9 contains three classification categories for financial assets: measured at (1) amortised cost, 
(2) fair value through profit or loss (“FVTPL”), and (3) fair value through other comprehensive 
income (“FVTOCI”). Specifically:

• 

• 

Debt investments that are held within a business model whose objective is to collect the 
contractual cash flows, and that have contractual terms that give rise on specific dates to 
cash flows that are solely payments of principal and interest on the principal outstanding 
are generally measured at amortised cost at the end of subsequent accounting periods. Debt 
investments that are held within a business model whose objective is achieved both collecting 
contractual cash flows and selling financial assets, and that have contractual terms that give 
rise on specific dates to cash flows that are solely payments of principal and interest on the 
principal amount outstanding, are generally measured at FVTOCI. Other debt investments are 
measured at FVTPL.

For equity securities, the classification is FVTPL regardless of the entity’s business model. 
However, entities may make an irrecoverable election to present subsequent changes in 
the fair value of an equity investments (that is not held for trading) in other comprehensive 
income, with only dividend income generally recognised in profit or loss.

• 

In relation to the impairment of financial assets, IFRS 9 requires an expected credit loss model, as 
opposed to an incurred credit loss model under IAS 39, “Financial Instruments: Recognition and 
Measurement”. The expected credit loss model requires an entity to account for expected credit 
losses and changes in those expected credit losses at each reporting date to reflect changes in credit 
risk since initial recognition. In other words, it is no longer necessary for a credit event to have 
occurred before credit losses are recognised. 

Based on the Group’s financial instruments and risk management policies as at 31 December 2017, the 
directors of the Company anticipate the following potential impact on initial application of IFRS 9:

Classification and measurement

Listed equity securities classified as available-for-sale investments carried at fair value as disclosed in Note 
10: these securities qualified for designation as measured at FVTOCI under IFRS 9, however, the fair value 
gains accumulated in other reserves amounting to RMB674 million as at 1 January 2018 will no longer be 
subsequently reclassified to profit or loss under IFRS 9, which is different from the current treatment. This 
will affect the amounts recognised in the Group’s profit or loss and other comprehensive income in the 
future, but will not affect total comprehensive income;

Equity securities classified as available-for-sale investments carried at cost less impairment as disclosed in 
Note 10: these securities qualified for designation as measured at FVTOCI under IFRS 9 and the Group will 
measure these securities at fair value at the end of subsequent reporting periods with fair value gains or 
losses to be recognised as other comprehensive income and accumulated in other reserves. The directors 
of the Company anticipate that the remeasurement of these securities will not have significant impact on 
the Group’s consolidated financial statements; and

Other financial assets and financial liabilities will continue to be measured on the same bases as are 
currently measured under IAS 39.

218

for the year ended 31 December 2017Notes to the Consolidated Financial Statements43.  Possible Impact of Amendments to Standards, New Standards and 

Interpretations Issued but not yet Effective for the Annual Accounting Period 
ended 31 December 2017 (continued)

IFRS 9 “Financial Instruments” (continued)

Impairment

In general, the directors of the Company anticipate that the application of the expected credit loss model 
of IFRS 9 will result in earlier recognition of credit losses which are not yet incurred in relation to the 
Group’s financial assets measured at amortised costs and other items that subject to the impairment 
provisions upon application of IFRS 9 by the Group.

Based on the assessment by the directors of the Company, if the expected credit loss model were to be 
applied by the Group, the accumulated amount of impairment loss to be recognised by the Group as at 1 
January 2018 would be slightly increased as compared to the accumulated amount recognised under IAS 
39 mainly attributable to expected credit losses provision on accounts receivable. Such further impairment 
recognised under expected credit loss model would reduce the opening retained earnings and increase the 
deferred tax assets as at 1 January 2018.

IFRS 15, “Revenue from Contracts with Customers”

IFRS 15 establishes a single comprehensive model for entities to use in accounting for revenue arising 
from contracts with customers. IFRS 15 will supersede the current revenue recognition guidance including 
IAS 18, “Revenue”, IAS 11, “Construction Contracts” and the related interpretations when it becomes 
effective.

The core principle of IFRS 15 is that an entity should recognise revenue to depict the transfer of promised 
goods or services to customers in an amount that reflects the consideration to which the entity expects 
to be entitled in exchange for those goods and services. Specifically, the standard introduces a 5-step 
approach to revenue recognition:

• 

• 

• 

• 

• 

Step 1: Identify the contract(s) with a customer

Step 2: Identify the performance obligations in the contract

Step 3: Determine the transaction price

Step 4: Allocate the transaction price to the performance obligations in the contract

Step 5: Recognise revenue when (or as) the entity satisfies a performance obligation

Under IFRS 15, an entity recognises revenue when (or as) a performance obligation is satisfied, i.e. when 
‘control’ of the goods or services underlying the particular performance obligation is transferred to the 
customer.

Far more prescriptive guidance has been added in IFRS 15 to deal with specific scenarios. Furthermore, 
extensive disclosures are required by IFRS 15.

In April 2016, the IASB issued Clarifications to IFRS 15 in relation to the identification of performance 
obligations, principal versus agent considerations, as well as licensing application guidance.

219

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements43.  Possible Impact of Amendments to Standards, New Standards and 

Interpretations Issued but not yet Effective for the Annual Accounting Period 
ended 31 December 2017 (continued)

IFRS 15, “Revenue from Contracts with Customers” (continued)

The directors of the Company have assessed the impact on application of IFRS 15 to the Group’s 
consolidated financial statements as follows:

• 

• 

• 

Consideration payable to a customer will be accounted for as a reduction of the transaction price 
and, therefore, of revenue unless the payment to the customer is in exchange for a distinct good or 
service that the customer transfers to the entity and the fair value of the good or service received 
from the customer can be reasonably estimated. The directors of the Company have assessed that 
certain subsidies payable to third party agent incurred in respect of customer contracts, which will 
be ultimately enjoyed by end customers, may be qualified as consideration payable to customers 
under IFRS 15 and accounted for as a reduction of operating revenues. Such costs are generally 
expensed as incurred before the application of IFRS 15.

The sales of terminal equipment and the provision of telecommunications services represent 
separate performance obligations from the Company’s sales of the promotional packages. Before 
the application of IFRS 15, the total contract consideration of a promotional package is allocated 
to revenues generated from the provision of telecommunications services and the sales of terminal 
equipment using the residual method as illustrated in Note 2(o), which is no longer applicable under 
IFRS 15. IFRS 15 requires entities to allocate the transaction price to each performance obligation in 
the contract on a relative stand-alone selling price basis. The primary impact on revenue recognition 
will be that when the Company sells promotional packages, which involve the bundled sales of 
terminal equipment, to customers, revenue allocated to terminal equipment and recognised at 
contract inception, when control of the terminal equipment typically passes from the Company to 
the customer, will increase and revenue subsequently recognised as telecommunications services are 
delivered during the contract period will reduce.

Certain incremental costs incurred in acquiring a contract with a customer will be deferred on the 
consolidated statement of financial position and amortised as revenue is recognised under the 
related contract. The directors of the Company have assessed that certain commissions incurred in 
obtaining customer contracts that payable to third party agents may be qualified as incremental 
costs under IFRS 15 and will be deferred on the consolidated statement of financial position and 
recognised as an expense when related revenue is recognised under the contract. Such costs are 
generally expensed as incurred before the application of IFRS 15.

The combined impact of the changes is expected to increase the gross profit recorded at inception on many 
customer contracts; in such cases, this will typically reduce the gross profit reported during the remainder 
of the contract term; however, these timing differences will not impact the total gross profit reported for 
a customer contract over the contract term.

Under the limited retrospective method, the Group applied the requirements to the open contracts existed 
at 1 January 2018, resulting in an increase to the opening retained earnings for 2018 ranging from 
approximately RMB3,500 million to RMB4,000 million for the cumulative effect of the change.

In addition, the application of IFRS 15 in the future may result in more disclosures in the consolidated 
financial statements.

220

for the year ended 31 December 2017Notes to the Consolidated Financial Statements43.  Possible Impact of Amendments to Standards, New Standards and 

Interpretations Issued but not yet Effective for the Annual Accounting Period 
ended 31 December 2017 (continued)

IFRS 16, “Leases”

IFRS 16 introduces a comprehensive model for the identification of lease arrangements and accounting 
treatments for both lessors and lessees. IFRS 16 will supersede IAS 17, “Leases” and the related 
interpretations when it becomes effective.

IFRS 16 distinguishes lease and service contracts on the basis of whether an identified asset is controlled 
by a customer. Distinctions of operating leases and finance leases are removed for lessee accounting, and 
is replaced by a model where a right-of-use asset and a corresponding liability have to be recognised for 
all leases by lessees, except for short-term leases and leases of low value assets.

The right-of-use asset is initially measured at cost and subsequently measured at cost (subject to certain 
exceptions) less accumulated depreciation and impairment losses, adjusted for any remeasurement of the 
lease liability. The lease liability is initially measured at the present value of the lease payments that are not 
paid at that date. Subsequently, the lease liability is adjusted for interest and lease payments, as well as 
the impact of lease modifications, amongst others. Under the IFRS 16, lease payments in relation to lease 
liability will be allocated into a principal and an interest portion which will be presented as financing and 
operating cash flows, respectively, by the Group.

In contrast to lessee accounting, IFRS 16 substantially carries forward the lessor accounting requirements 
in IAS 17, and continues to require a lessor to classify a lease either as an operating lease or a finance 
lease.

Furthermore, extensive disclosures are required by IFRS 16.

The directors of the Company are in the process of making an assessment of the impact that will result 
from adopting IFRS 16. A preliminary assessment indicates that the Group will recognise a right-of-use 
asset and a corresponding liability in respect of all the operating leases unless they qualify for low value 
or short-term leases upon the application of IFRS 16. In addition, the application of new requirements 
may result in changes in measurement, presentation and disclosure as indicated above. However, it is not 
practicable to provide a reasonable estimate of the financial effect until the directors of the Company 
complete a detailed review.

44.  Parent and Ultimate Holding Company

The parent and ultimate holding company of the Company as at 31 December 2017 is China 
Telecommunications Corporation, a state-owned enterprise established in the PRC.

221

for the year ended 31 December 2017China Telecom Corporation Limited  Annual Report 2017Notes to the Consolidated Financial Statements2017
RMB

Year ended 31 December
2016
RMB
(restated)

2015
RMB
(restated)

2014
RMB
(restated)

2013
RMB
(restated)

Results of operation
Voice
Internet
Telecommunications network resource services and lease of 

network equipment

Information and application services and others

Operating revenues
Depreciation and amortisation
Network operations and support
Selling, general and administrative
Personnel expenses
Other operating expenses

Operating expenses

Operating profit
Gain from Tower Assets Disposal
Net finance costs
Investment income
Share of profits/(losses) of associates

Profit before taxation
Income tax

Profit for the year

Other comprehensive income for the year
Items that may be reclassified subsequently to profit or loss:
Change in fair value of available-for-sale  

equity securities

Deferred tax on change in fair value of  
available-for-sale equity securities
Exchange difference on translation of  

financial statements of subsidiaries outside mainland China

Share of other comprehensive income  

of associates

Other comprehensive income for the year, net of tax

61,678
172,554

70,185
150,449

78,661
126,665

88,319
112,556

96,904
99,441

19,125
112,872

366,229
74,951
103,969
58,434
56,043
45,612

17,781
114,119

352,534
67,942
94,156
56,426
54,504
52,286

17,635
108,556

331,517
67,666
81,433
54,480
52,586
48,905

17,332
106,548

324,755
66,348
68,885
62,753
50,698
47,555

17,586
107,886

321,817
69,086
53,236
70,455
46,766
54,806

339,009

325,314

305,070

296,239

294,349

27,220
–
(3,291)
147
877

24,953
(6,192)

27,220
–
(3,235)
40
91

24,116
(5,993)

26,447
5,214
(4,273)
8
(698)

26,698
(6,552)

28,516
–
(5,291)
6
34

23,265
(5,498)

27,468
–
(5,153)
670
103

23,088
(5,422)

18,761

18,123

20,146

17,767

17,666

(400)

(228)

100

(259)

7

(552)

57

190

6

25

652

(163)

129

3

621

(54)

14

3

(3)

(40)

414

(104)

(79)

5

236

Total comprehensive income for the year

18,209

18,148

20,767

17,727

17,902

Profit attributable to
Equity holders of the Company
Non-controlling interests

Profit for the year

Total comprehensive income attributable to
Equity holders of the Company
Non-controlling interests

Total comprehensive income for the year

Basic earnings per share

18,617
144

18,761

18,065
144

18,209

0.23

18,018
105

18,123

18,043
105

18,148

0.22

20,058
88

20,146

20,679
88

20,767

0.25

17,688
79

17,767

17,648
79

17,727

0.22

17,545
121

17,666

17,781
121

17,902

0.22

222

(Amounts in millions, except per share data) Financial Summary 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial condition
Property, plant and equipment, net
Construction in progress
Other non-current assets
Cash and bank deposits
Other current assets

Total assets

Current liabilities
Non-current liabilities

Total liabilities

Total equity attributable to equity holders  

of the Company

Non-controlling interests

Total equity

As at 31 December of the year

2017
RMB

2016
RMB
(restated)

2015
RMB
(restated)

2014
RMB
(restated)

2013
RMB
(restated)

406,257
73,106
110,281
22,510
49,040

389,671
80,386
108,367
27,948
46,186

374,004
69,107
108,369
34,388
43,879

372,898
53,183
75,674
21,815
37,967

374,354
44,169
71,958
18,357
34,576

661,194

652,558

629,747

561,537

543,414

275,408
59,089

319,133
17,077

256,074
68,883

206,553
64,841

200,246
64,477

334,497

336,210

324,957

271,394

264,723

325,867
830

315,377
971

303,823
967

289,218
925

277,768
923

326,697

316,348

304,790

290,143

278,691

Total liabilities and equity

661,194

652,558

629,747

561,537

543,414

223

 (Amounts in millions, except per share data)China Telecom Corporation Limited  Annual Report 2017Financial Summary 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Share Information

Share Listing

China Telecom Corporation Limited’s H shares were listed on The Stock Exchange of Hong Kong Limited on 15 
November 2002 and New York Stock Exchange as American Depositary Shares (ADSs) on 14 November 2002. 
ADSs are issued by The Bank of New York Mellon. Each ADS traded in the United States represents 100 ordinary 
H shares.

Stock Code

The Stock Exchange of Hong Kong Limited 
New York Stock Exchange 

728
CHA

Share Price Performance

2017 Share Price

HK$ per H Share

US$ per ADS

High

Low

Close

High

Low

Close

4.20

3.53

3.72

53.78

45.90

47.47

Number of issued shares: (as at 31 December 2017) 

80,932,368,321

Market capitalisation: (as at 31 December 2017) 

HK$301.1 billion

Share price performance of China Telecom on The Stock Exchange of Hong Kong Limited versus Hang Seng Index 
(HSI) and MSCI World Telecom Service Sector Index (MSCI) from IPO on 15 November 2002 to 31 December 2017.

600

500

400

300

200

100

0

China Telecom (+157%)

HSI (+203%)

MSCI (+65%)

11/2002

11/2003

11/2004

11/2005

11/2006

11/2007

11/2008

11/2009

11/2010

11/2011

11/2012

11/2013

11/2014

11/2015

11/2016

11/2017

224

 Shareholder Information 
 
 
 
 
 
 
 
 
 
 
 
 
 
Distribution of Shares and Shareholdings

The share capital of the Company as at 31 December 2017 was RMB80,932,368,321, divided into 80,932,368,321 
shares of RMB1.00 each. As at 31 December 2017, the share capital of the Company comprised:

Total Number of Domestic Shares:
Domestic shares held by:

China Telecommunications Corporation
Guangdong Rising Assets Management Co., Ltd.
Zhejiang Financial Development Company
Fujian Investment & Development Group Co., Ltd.
Jiangsu Guoxin Investment Group Co., Ltd.

Total Number of H Shares (including ADSs):

Percentage of
the Total Number
of Shares
(%)

82.85

70.89
6.94
2.64
1.20
1.18

17.15

Number of Shares

67,054,958,321

57,377,053,317
5,614,082,653
2,137,473,626
969,317,182
957,031,543

13,877,410,000

Total

80,932,368,321

100.00

Major Shareholders of H Shares

The following table shows the major shareholders that exercised or controlled the exercise of 5% or above of H 
shares as at 31 December 2017:

Name of Shareholder

JPMorgan Chase & Co.

BlackRock, Inc.

Templeton Global Advisors Limited

GIC Private Limited

The Bank of New York Mellon Corporation

Percentage of
the Total Number
of H Shares
in Issue
(%)

Number of Shares

1,478,119,112

10.65

1,136,913,398

843,979,255

838,531,200

820,241,575

8.19

6.08

6.04

5.91

225

 China Telecom Corporation Limited  Annual Report 2017Shareholder Information 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
Dividend History

Financial Year

Ex-Dividend Date

Shareholder 
Approval Date

Payment Date

Dividend per
Share
(HK$)

2002 Final
2003 Final
2004 Final
2005 Final
2006 Final
2007 Final
2008 Final
2009 Final
2010 Final
2011 Final
2012 Final
2013 Final
2014 Final
2015 Final
2016 Final
2017 Final

16 May 2003
1 April 2004
21 April 2005
20 April 2006
26 April 2007
28 April 2008
23 April 2009
22 April 2010
18 April 2011
5 June 2012
4 June 2013
4 June 2014
1 June 2015
30 May 2016
26 May 2017
31 May 2018

20 June 2003
3 May 2004
25 May 2005
23 May 2006
29 May 2007
30 May 2008
26 May 2009
25 May 2010
20 May 2011
30 May 2012
29 May 2013
29 May 2014
27 May 2015
25 May 2016
23 May 2017
28 May 2018

10 July 2003
20 May 2004
23 June 2005
15 June 2006
15 June 2007
16 June 2008
30 June 2009
30 June 2010
30 June 2011
20 July 2012
19 July 2013
18 July 2014
17 July 2015
15 July 2016
21 July 2017
27 July 2018

0.00837*
0.065
0.065
0.075
0.085
0.085
0.085
0.085
0.085
0.085
0.085
0.095
0.095
0.095
0.105
0.115**

* 

On the basis of HK$0.065 per share, pro-rated based on the number of days the Company’s shares have been listed during the year of 
2002.

** 

The dividend proposal is subject to shareholders’ approval at the Annual General Meeting to be held on 28 May 2018.

Annual Reports

Our annual reports in both English and Chinese are now available through the Internet at 
http://www.chinatelecom-h.com. The Company will file an annual report in Form 20-F for the year 2017 
with the United States Securities and Exchange Commission by 30 April 2018.

2017 Annual Report Survey

Annual Report is a key communication channel between shareholders and the Company. Last year, we received 
around 100 questionnaires of “Your Views on Annual Report 2016”. Each of these responses benefited us 
in enhancing and further improving our annual reports. We are deeply indebted to the respondents for their 
constructive responses. In accordance with our commitment, we have to donate HK$50 for each questionnaire 
received. In this regard, we have donated a sum of HK$10,000 to the charitable organisation, WWF. In addition, 
we have already implemented the suggestion of allowing shareholders to choose means of receipt and language 
of corporate communication to enhance environmental protection and cost savings.

We value and are eager to keep hearing your comments on our annual report for our further improvement 
in the future. It is highly appreciated if you could spare your precious time to complete the questionnaire of 
“Your Views on Annual Report 2017”, as attached in this annual report, and return it by post or fax to us at 
+852 2877 0988. You can also fill in the electronic form at our website, www.chinatelecom-h.com.

226

 Shareholder Information 
 
 
 
 
 
 
 
 
 
Annual General Meeting

To be held at 11:00 a.m. on 28 May 2018 in InterContinental Hong Kong.

Registered office

Address:

Tel:
Fax:

31 Jinrong Street
Xicheng District
Beijing
PRC 100033
86 10 5850 1800
86 10 6601 0728

Any enquiries relating to the strategic development or operations of China Telecom Corporation Limited, please 
contact the Investor Relations Department:

Investor Relations Department

Tel:
IR Enquiry: 
Fax:
Email:

852 2877 9777
852 2582 0388
852 2877 0988
ir@chinatelecom-h.com

Any enquiries relating to your shareholding, for example transfers of shares, change of name or address, loss of 
share certificates, please contact the H share registrar:

H share registrar

Computershare Hong Kong Investor Services Limited
Address:

Shops 1712-1716, 17th Floor
Hopewell Centre
183 Queen’s Road East 
Wanchai
Hong Kong
852 2862 8555
852 2865 0990
hkinfo@computershare.com.hk

Tel:
Fax:
Email:

227

 China Telecom Corporation Limited  Annual Report 2017Shareholder InformationAny enquiries relating to ADSs, please contact the depositary:

ADS depositary

The Bank of New York Mellon
Address:

Shareowner Services
P.O. Box 30170
College Station
TX 77842-3170
1-888-269-2377 (toll free in USA)
1-201-680-6825 (international)
shrrelations@cpushareownerservices.com

Tel:

Email:

228

 Shareholder InformationCorporate Mission

Let the customers fully enjoy a new information life

Strategic Goal

Be a leading integrated intelligent information 
services operator

Core Value

Comprehensive innovation, pursuing truth and 
pragmatism, respecting people and creating value  
all together

Operation Philosophy

Pursue mutual growth of corporate value and 
customer value

Service Philosophy

Customer First Service Foremost

Code of Corporate Practice

Keep promise and provide excellent service for 
customers

Cooperate honestly and seek win-win result in  
joint innovation

Operate prudently and enhance corporate  
value continuously

Manage precisely and allocate resources scientifically 

Care the staff and tap their potential to the full 

Reward the society and be a responsible corporate 
citizen

Corporate Slogan

Connecting the World

Corporate Culture