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Clean Harbors

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FY2011 Annual Report · Clean Harbors
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{

COLLECTION HOUSE LIMITED 
annual report 2011

2011 
 
 
 
 
 
 
 
{ TABLE OF CONTENTS

{ COrp OrATE DIrECTOry 

Collection  House  Limited                                      2011  Annual  R eport

1 09

Chairman’s Statement

Chief Executive’s Report

02  grOUp OvErvIEw
02  2011 – Our Performance
03  Our Profile
04 
05 
06 
06 
06  Commission Collections
06  Cash Flow Management
07 

OUr BOArD AND 
ExECUTIvE TEAM

Purchased Debt

 BUSINESS pErFOrMANCE

HEAD OFFICE

Collection House Limited
ABN 74 010 230 716 
Level 7
515 St Paul’s Terrace 
Fortitude Valley  Qld  4006
GPO Box 2247 
Fortitude Valley BC  Qld  4006

Telephone:  +61 7 3292 1000
+61 7 3832 0222
Facsimile: 
www.collectionhouse.com.au
Website: 

LOCATIONS

Australia

Brisbane 
Sydney 
Melbourne 
Adelaide 

New Zealand

Auckland

Ballarat
Bendigo
Newcastle
Shepparton

STOCk ExCHANgE LISTINgS

Collection House Limited shares are listed on 
the Australian Stock Exchange.  The home 
exchange is Brisbane.

ASX Code:  CLH

COMpANy SECrETA ry

Michael Watkins
Phone:   
Facsimile: 

+61 7 3100 1229
+61 3414 7525

AUDITOrS

Lawler Hacketts Audit
Level 3
549 Queen Street
Brisbane  Qld  4000

SHArE rEg ISTry

Computershare Investor Services Pty Limited
GPO Box 242
Melbourne, VIC 3001
AUSTRALIA

For general enquiries: 
Phone: 1300 552 270 for calls within 
Australia or +61 3 237 2100 outside Australia

Your Proxy form may be faxed to 
Computershare on 1800 783 447 (within 
Australia) or +61 3 9473 2555 (outside 
Australia)

To access your account or change your details, 
please visit the Computershare website at  
www.computershare.com

 Financial Basics Foundation

Supporting the Environment

 Corporate Governance 
Statement

 Community Engagement 
Program

08  OUr rESpONSIBILITIES
08 
08 
09 
10 
20  DIrECTOr’S rEpOrT
39 
41 
105   INDEpENDENT AUDITOr’S 
107   
109  COrpOrATE DIrECTOry

 FINANCIAL STATEMENTS 
CONTENTS

 AUDITOr’S INDEpENDENCE 
DECLArATION

SHArEHOLDEr INFOrMATION

rEpOrT

NOTICE OF ANNUAL gENEr AL MEETIN g

The Annual General Meeting of Collection House Limited will be held on 28 October 2011 at 
11.00am at the Emporium Hotel, 1000 Ann Street, Fortitude Valley, Brisbane, QLD.

The business of the meeting is outlined in the formal Notice and Proxy Form that are enclosed 
with this report.

 
 
C oll ection  Hous e  Limi ted                                     201 1   Annual  Report

0 1

{ AspirAtionAl goAls  our commitment to 

stakeholders is:

our Clients
to hAve strong relAtionships with key orgAnisAtions in seleCted 
mArket segments.

to be proven by our Clients As the AgenCy of ChoiCe in terms of 
delivering vAlue And outstAnding results.

our Customers
to be regArded by regulAtors And Consumer representAtives As 
leAding the wAy in ethiCAl debt ColleC tion And Compli AnCe.

our stAff
to be viewed by our stAff As A first ClAss working environment 
built on vAlues of ACCountAbility, respeCt, Cle Ar CommuniCA tion, 
teAmwork, professionAlism And innovAtion.

our sh Areholders
over time, to be AC hieving mArket se Ctor leAding in CreAses in 
profitAbility And dividends.

to AChieve A shAre pri Ce more refleCtive of finAn CiAl performAn Ce.

building relationships to last

201102

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ group overview 2011 our performance

$M Profit before tax

Cents Dividends per share

16

14

12

10

8

6

4

2

0

FY09

10.5

FY10

11.8
12%

FY11

14.7
25%

8

7

6

5

4

3

2

1

0

FY09

4.9

FY10

5.8
18%

FY11

6.2
7%

Cents Earnings per share

$M Shareholders equity

16

14

12

10

8

6

4

2

0

FY09

7.6

FY10

9.2
21%

FY11

10.4
13%

98

96

94

92

90

88

86

84

82

FY09

88.0

FY10

91.9
4%

FY11

95.9
4%

C oll ection  Hous e  Limi ted                                     201 1   Annual  Report

03

{ our profile

over 30 yeArs industry experienCe
+  more thAn 2000 shAreholders
+  500 stAff in 9 loCAtions 

Core businesses

Purchased Debt

We purchase portfolios of written down receivables with a wide geographic scope and segment 
range comprised largely of unsecured consumer loans

Commission Collections

Collection of outstanding debts on a ‘fee for success’ basis with the objective of maximum 
recovery of overdue amounts in the shortest possible timeframe

Cash Flow Management

Progressive companies outsourcing all or some of their receivables (minimum 1 day past due) for 
efficient and effective cash flow management 

speCi Alist serviCes

Jones King Lawyers Pty Ltd

Our in-house legal Recovery and Insolvency Administration subsidiary provides clients with 
access to a cost effective and highly specialised legal recovery service

Midstate Credit Management Services Pty Ltd

This established agency offers a diverse range of collection and credit consulting services, 
specialising in the area of local Government

CashFlow Accelerator Pty Ltd

A consultancy service specialising in the analysis of credit functions and performance, 
identification of specific, relevant business opportunities internally or otherwise with an aim to 
foster positive growth, increase return and optimise cash flow for business

Collection Learning and Development Pty Ltd

Our Registered Training Organisation, specialising in Financial Services and Frontline 
Management since 2007, offers training services and development programmes to both the 
public and private sectors

See page 6 for a more comprehensive update regarding our core services

finAn CiAl

up 25%

Profit before tax UP
25% to $14.7 million

up 13%

Earnings per share UP
13% to 10.4 cents

up 7%

Dividends per share UP
7% to 6.2 cents

operAtionAl

up 8.4%

Average length of service UP
8.4% to 31 months

up 12.3%

Purchased debt 
collections UP
12.3% to $78 million

up 19%

Repayment arrangement 
book UP
19% to $152 million

04

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ group overview chairman’s statement

“this has been a year of  excellent growth both in 
revenue and earnings”

This has been a year of excellent growth both 
in revenue and earnings.  Matt Thomas and 
his team have stamped their mark on the 
Company in a positive way and have set up a 
future that looks sound and likely to produce 
sustainable shareholder returns.

The Board’s decision of four years ago to go 
forward with a core business focus is paying 
dividends.  The outlook for our key divisions is 
sound and we are intensifying our marketing 
efforts to capture as much quality business in 
those areas as possible. 

In February this year, we established a 
board sub- committee to focus on capital 
management, shareholder communication, 
board independence and other areas with 
the aim of boosting shareholder returns. 
The sub- committee has been active 
and recently the Board appointed a new 
Independent Non-executive Director in 
Mr David Gray to the Board as part of that 
program.  We have also announced the 
release of new core services “Cashflow 
Accelerator” and “Collective Learning and 
Development.” Work continues on all stated 
initiatives, particularly maximising the return on 
invested capital.  Further announcements will 
be made as projects are finalised.

After 11 years as a public company we have 
reached a maturity level with our executive 
team and staff, compliance, systems and 
reputation with our clients and regulators 
that places us in an outstanding position to 
continue to allow growth and sustainable 
returns for our investors.

The Board will continue to focus on managing 
growth and maximising returns for investors.

John Pearce 
Chairman

C oll ection  Hous e  Limi ted                                     201 1   Annual  Report

05

{ chief  executive’s report

“a year on, I would also observe that even more 
momentum has been established with clear goals 
and strategies to drive the business forward in 
FY12 and beyond”

Some of these positive factors were 
considerations of our bankers in their decision 
to increase credit facilities from $85m to 
$100m during the year, and allow an increase 
in the Loan-Valuation Ratio from 50% to 
55%. This facility extension was sought for the 
purpose of ensuring we have funding available 
to capitalise on any extra debt purchasing 
opportunities that arise other than those already 
factored into operating cash flow plans. 

As reported during the year, our commission 
based collection business had a tougher year 
but consolidated well in the second half with 
new contracts contributing revenue more 
significantly in the last quarter.  With the 
progress so far achieved through a sales focus 
on quality clientele at a fair price, and the 
release of new product offerings in late June, 
we are confident of growth in this segment 
during the year ahead.

I spoke last year about momentum that had 
been achieved, and would observe that results 
from this have been delivered despite some 
setbacks along the way. 

A year on, I would also observe that even 
more momentum has been established with 
clear goals and strategies to drive the business 
forward in FY12 and beyond, now agreed 
between the Board and Management.

The technology refresh project (C5) was 
implemented into one business unit in October 
2010 and optimisation of the live platform 
as well as software development of the next 
phase is continuing, with the next round of live 
operations anticipated at the end of the current 
financial year.

During the year, we also commenced 
outsourced operations in Manilla through two 
business partners with positive results starting 
to become apparent, and plans to further 
expand this capacity are being implemented.

outlook

In simple terms, our strategy for the mid term 
(FY12) is to do more of the things that have 
succeeded and less of those which have 
underperformed.  Therefore, we expect to:

•	

•	

•	

•	

•	

•	

	again	increase	investment	in	purchased	
debt portfolios

	build	and	leverage	strategic	relationships	
to secure more profitable commission 
collections and legal services business

	further	promote	our	new	products,	
being credit risk consulting (CashFlow 
Accelerator) and credit management 
training services (Collective Learning and 
Development)

	continue	to	evaluate	returns	on	assets	
within business segments and pursue 
opportunities to maximise shareholder 
returns at every opportunity

	leverage	technology,	analytics	and	new	
ideas to find and implement further ways 
of 'working smarter' and enhancing 
competitive edge

	maintain	and	enhance	our	core	value	
proposition: to offer quality collections 
and cash flow management services at 
reasonable rates while protecting the 
brand of the Collection House Group and 
our clients through market leadership in 
compliance and ethical conduct.

I sincerely look forward to reporting to all 
shareholders again on our progress in pursuing 
the strategies above, which aim to achieve 
optimum returns with a minimised exposure 
to risk.

Matt Thomas 
Chief Executive Officer

The 2010/2011 has been a memorable one – 
my first as CEO and the first during which our 
Head Office was forced to temporarily close 
due to a natural disaster, being the Brisbane 
floods in January 2011.

Those unanticipated challenges are the events 
which challenge us personally, but also test the 
tenacity and commitment of our people, and 
on that count, the Company has been most 
fortunate with another year of positive results 
to prove the point.

highlights

Profitability increased for the fourth 
consecutive year, with NPAT up 13% to 
$A10.1m, and pre-tax profit up 25% to 
$A14.6m. The lower NPAT growth is due to 
a once off tax credit in the first half of FY10, 
hence underlying earnings increased at a 
higher rate than the headline result.

The "arrangement book" (being purchased 
debts which are subject to repayment 
arrangements) grew 19% to $152m, which 
strongly underpins both future recoveries from 
the purchase debt ledgers and in turn the 
carrying value of those assets.

Strong cash flow of $A48m (up 21%) funded 
a 65% increase in the amount invested in 
purchasing fresh debts by Lion Finance during 
the year, further enhancing the prospects of 
strong future growth in performance.

06

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ business performAnCe  divisional performance

purCh Ased debt

Our wholly owned debt purchase subsidiary, 
Lion Finance Pty Ltd (Lion), remains the 
largest division of Collection House.  Lion 
contributed 71% of the Group’s revenue in 
2010/11.  Investment in debt purchased over 
the past 12 months was expected to be in the 
range of $37-$47m.  However, the investment 
in new debt purchases reached a total 
of $49m.  Investments for 2011/12 are 
expected to be between $60m and $70m for 
which necessary funding arrangements are 
in place.

The Purchased Debt Arrangement Book 
(Book) is an important aspect of the Lion 
portfolio. This Book holds a large volume of 
accounts for customers who have entered 
into regular repayment arrangements.  
In 2010/11, the face value of the Book 
grew from $128m to $152m.  Over the past 
3 years, the value of the Book has continued 
to grow at a steady 20% per annum. Revenue 
recovered from arrangements over the past 
12 months has increased on previous years, 
totalling a record $33m.

We continued our strong relationships with 
key debt sellers and have secured valuable 
components of our debt buying programme 
for the coming year through forward flow 
agreements with major banks and second 
tier lenders.

Positive financial outcomes were achieved 
within this segment not only through the 
traditional letter and telephone campaigns, but 
with innovative approaches to debt collection.  
This was facilitated through the initiation of 
a Centre of Excellence and strategic key 
projects with a range of external parties.  
Staff training and development remains a 
strong focus and is a driving force behind our 
success.  Combined with our incentive and 
benefit programmes, we have seen further 
improvement in retaining our staff, with the 
average length of service for our Lion Finance 
Customer Service Officers increasing to 
21 months.

With a planned increase to debt investment 
volumes in 2011/12, along with continued 
innovation, process improvement, an emphasis 
on training and development, growth in 
staffing and the continual exploration of 
new opportunities, Lion is well positioned to 
maintain quality outcomes.

Commission ColleCtions

Commission Collections remained a profitable 
business division even though revenue from 
this segment declined from the prior year. 
The reduction in revenue was primarily due 
to a number of contracts not being renewed 
where market pricing hit unsustainable lows. 
In addition, changes in credit consumption and 
lending practices, and a shortage of major 
new outsource contracts over the year also 
contributed to a more difficult period. 

Targeted and tactical relationship building 
initiatives form part of the 2012 strategy and 
are key to driving growth in 2011/12. 

Our staff retention is excellent and the 
experienced team will remain consistent 
throughout the coming year with a strong 
focus on performance and productivity. 

CAsh flow mAnAgement

Previously known as 'Receivables 
Management', this Business Division focuses 
on the prevention of accounts from becoming 
more outstanding, or "rolling" into later 
delinquency stages. Accordingly, it now known 
by the more descriptive name of 'Cash Flow 
Management'.

The business is in its eleventh year of 
successful operation and continues to refine 
and mature processes to deliver market 
leading results. Cash Flow Management is 
suited to clients who are looking for more 
sophisticated receivables management which 
goes beyond total gross recoveries as being 
the sole success factor.

This year has seen a year of positive change 
with the launch of our new collections 
platform; C5.  The successful implementation 
of this technology was evidenced in this 
business unit with an observable increase 
in efficiencies and collection metrics. 
2011/12 will see us put in place other 
planned system enhancements and resources 
to continue to manage accounts in alignment 
with our clients expectations. 

A key strategy is growth through exceptional 
results and focused sales and marketing 
initiatives.  

Purchased 
Debt

Commission 
Collections

Cash Flow 
Management

C oll ection  Hous e  Limi ted                                     201 1   Annual  Report

07

{ our boArd And exeCutive teAm

03

06

02

05

01

04

direC tors
01  John Pearce 

Non-executive Chairman

02  Dennis Punches 

Non-executive Deputy Chairman

03  Tony Coutts 

 Non-executive Director

04  Bill Kagel 

Non-executive Director

05  Kerry Daly 

Non-executive Director

06  David Gray 

Non-executive Director

Mr Tony Aveling, former Managing 
Director and Chief Executive Officer 
retired on 31 July 2010

exeCutive teAm
07 

 Matthew Thomas 
 Chief Executive Officer (appointed 1 August 2010) previously 
Chief Operating Officer

08 

09 

10 

 Adrian Ralston 
Chief Financial Officer

 Michael Watkins 
 General Counsel and Company Secretary

 Kylie Lynam 
 General Manager – Human Resources and Corporate Services

10

07

08

09

 
 
 
 
 
 
 
 
 
 
 
 
 
08

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ our responsibilities corporate social responsibility

	Exploring	best	practice	and	innovative	
environmental management approaches 
to the use of technology, property and 
related resources

•	

	Building	an	environmentally	aware	
business culture.  

Our EVP is available to view on our website.

finAn CiAl bAsi Cs foundAtion

The Financial Basics Foundation was 
established in 2002 by Collection House in 
response to the need for greater financial 
literacy amongst young Australians.  

The Foundation’s initiatives have had ongoing 
and lasting positive benefits for young 
Australians. National personal debt levels and 
youth debt are major social issues for our 
country. Financial literacy is a life skill that can 
have far reaching positive social implications. 
Partnering with the Financial Basics 
Foundation has enabled Collection House to 
take a proactive approach to addressing these 
issues by supporting financial education and 
fostering financial capacity building programs 
in a very practical way. 

Operation Financial Literacy is a hard 
copy teaching resource that has now been 
distributed free of charge to 1677 secondary 
schools across Australia. 

ESSI Money (Earning Saving Spending and 
Investing) is the Foundation’s online e-learning 
resource. As at June 2011, 1412 schools, 
an increase of 512 schools from the previous 
financial year, have registered to play ESSI 
Money.  Over 10,451 students completed the 
game in 2010. 

In September 2010 the Foundation hosted 
the inaugural ESSI Money Challenge in which 
students from across the country competed 
for their chance to win a $1000 cash prize 
for themselves and $4000 for their school. 
Over 2,500 students competed in the financial 
literacy competition. 

supporting the environment

•	

At Collection House, one of our primary 
business objectives is attracting and retaining 
quality employees. In line with this key 
objective in 2008/09 we relocated our 
Brisbane Head Office to premises which 
offers our people a significantly enhanced 
working environment.

Located in the heart of the vibrant urban 
renewal precinct of Fortitude Valley, Green 
Square North Tower occupies a prominent 
site, just 250 metres from Brunswick Street 
Railway Station – one of only three major 
railway stations in Brisbane which are serviced 
by all trains. Brisbane City Council buses 
servicing most Brisbane suburbs can also be 
accessed directly in front of the site, offering 
our employees an unparalleled range of 
convenient public transport options.

Green Square has achieved a coveted 
6 star Green Star rating under the Green 
Building Council of Australia Scheme – an 
environmental rating tool which evaluates the 
environmental performance of buildings based 
on extensive criteria.

In keeping with the 6 star Green Star rating, 
our Head Office has been fitted out with as 
many environmentally friendly facilities as 
possible, which provides benefits to both our 
people and the wider community.

Collection House is committed to 
fostering the sustainable use of the 
earth’s resources and has implemented 
an Environmental Management Policy 
(EVP) which is compliant with all relevant 
environmental legislation, regulations, and 
other initiatives to which is subscribes.

Key focus areas include:

•	

•	

•	

•	

	Integrating	environmental	management	
into business decision making at all levels

	Reducing	cost	through	better	resource	
procurement, usage and waste 
management

	Setting	objectives	and	targets	for	
continuous improvement

	Monitoring,	reporting	and	reviewing	
achievements

“My class have really enjoyed your program. 
They have immersed themselves into making 
money and competing against each other. 
Thank you for the opportunity to use this 
resource in our curriculum”. 
Tracey (Victoria) 

“I have used your site with yr9 and yr11 maths 
classes and they all loved it.  My yr9 which I 
now have as yr 10 have asked if they can do 
it again. This is a fantastic real life simulation 
game where the kids learn a lot!” 
Meagan (NSW) 

“Dear ESSI Money

Ok listen up, 

I’m not being rude here – but my teacher said 
we can access our game when we get home 
but it’s not even coming up and I’m already 
finished but I want to do it again because it’s 
FUN yet EDUCATIONAL. Can you please tell 
me how I can play at home”. 
Holly (aged 13 QLD)

The appointment of two new staff to the 
Foundation will enable further development 
of the partnership with Collection House 
to include:

•	

•	

•	

	Teacher	Forums	(professional	development	
and networking for secondary school 
teachers)

	E-newsletter	(regular	and	current	online	
financial literacy materials and resources)  

	Collection	House	Financial	Education	
Program(staff education opportunities) 

Operation Financial Literacy and ESSI Money 
are provided by the Foundation at no cost to 
schools and charities throughout Australia. This 
strategy, to educate young Australians about 
sound financial management would not be 
possible without the generous and continuing 
support of our founding corporate partner, 
Collection House Limited.  Our partnership 
is established with an understanding and 
acknowledgement that financial literacy is an 
important life skill for all young Australians.

For more information about the 
Financial Basics Foundation, Operation 
Financial Literacy or ESSI Money, go to 
www. financialbasics.org.au 

C oll ection  Hous e  Limi ted                                     201 1   Annual  Report

09

{ our responsibilities corporate social responsibility

Community eng Agement 
progrAm

While Collection House has worked with 
various community groups, charities, 
financial counsellors and other organisations 
(collectively “agencies”) on a case by case 
basis for a number of years, since late October 
2010, Collection House has been investigating 
ways it can work more effectively with 
agencies that are likely to interact with some 
of our customers.

The result

In March 2011, Collection House introduced 
the Community Engagement Program or 
CEP, which is designed to facilitate a better 
understanding of how the various agencies 
operate and to change the traditional 
perception of a “debt collector” to that which 
reflects Collection House’s strong compliance 
credentials and ethical approach to what 
we do.

In this respect, Collection House shares a 
common goal with these agencies, namely 
working cooperatively with our mutual 
customers and assisting them in solving their 
financial problems.

We believe that by focusing on this common 
goal, we can make not only our work easier 
and more efficient, but also that of the 
agencies involved.

How will we achieve this?

Collection House offers a dedicated line of 
communication between it and agencies 
acting on behalf of customers who are 
disadvantaged.

This communication line is facilitated by 
Collection House’s Compliance Department.  
The customer’s authorised representative 
may contact the Compliance Manager or the 
Compliance Officers directly to discuss their 
concerns, any sensitive or complex matters, 
or just to have a general discussion regarding 
Collection House/Lion Finance policy and 
procedure in relation to hardship, complaints 
and disputes.

Collection House also welcomes opportunities 
to become involved in community based 
financial counselling and consumer advocate 
organisational training programs, seminars and 
conferences and invites these organisations 
to provide information about their operations 
which can be used in training our staff.

In addition, Collection House offers such 
organisations the opportunity to discuss how 
we may be able to assist in training and 
development of their people through our own 
registered training organisation, Collective 
Learning and Development Pty Ltd.

Another key initiative of the CEP is the 
introduction of a Corporate Giving program 
which enables staff to make regular pre-tax 
donations to a selected charity organisation 
and Community Volunteering programs, which 
allows staff to take one day’s paid leave per 
year for the purpose of engaging in community 
volunteer work.  CEP participants are welcome 
to be nominated for these programs.

 
1 0

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ our responsibilities corporate governance statement 

1.  introduCtion

This statement relates to the year under review.  

(a)  Date of statement

This Statement reflects our corporate 
governance framework, policies and 
procedures which have been in place since 
1 January 2008 and which were reviewed and 
re–endorsed by the Collection House Limited 
Board on 23rd June 2011.

(b) Access to information on the website

This Corporate Governance Statement and 
the documents referred to in the Statement, 
can be viewed on our website in the corporate 
governance section (unless otherwise stated) 
at ‘www.collectionhouse.com.au’.

2.   our A pproACh to Corpor Ate 

governAn Ce

(a)  Framework and approach to corporate 

governance

Our approach to corporate governance is 
based on a set of values and behaviours 
that underpin everyday activities, ensures 
transparency and fair dealing, and protects 
stakeholder interests.  The Board continues 
to review this framework and our practices 
to ensure that we meet the interests of 
our stakeholders.

This approach includes a commitment to the 
highest standards of governance and the 
Second Edition of the ‘Corporate Governance 
Principles and Recommendations’ which our 
Board sees as fundamental to shareholder and 
market confidence and to the sustainability of 
our business and performance. 

(b)  Compliance with the ASXCGC’s 
Principles and Recommendations

The ASX Listing Rules require listed entities, 
such as our Company, to include a statement 
in their Annual Report disclosing the extent 
to which they have followed the thirty (30) 
ASXCGC Principles and Recommendations 
(ASXCGC’s Recommendations), during 
the reporting period, identifying any 
recommendations that have not been followed 
and providing reasons for that variance.

We believe that our corporate governance 
practices comply with the ASXCGC’s 
Recommendations, other than:

The Board is accountable to shareholders 
for our performance, and the Board’s 
responsibilities include:

•	

•	

•	

 Recommendations 2.1 and 2.2 – relate 
to independence.  Our reasoning on 
independence and an explanation 
for our variance on the ASXCGC’s 
Recommendations 2.1 and 2.2 are set out 
in section 3(e) of this Statement;

 Recommendation 2.4 – establishment of 
a nominations committee.  Our reasoning 
and an explanation for our variance with 
ASXCGC’s Recommendation 2.4 are 
set out in sections 3(j) and 4(a) of this 
Statement; and

 Recommendation 4.2 – establishment of 
an audit and risk management committee 
comprising at least three members. 
Our reasoning and an explanation 
for our variance with ASXCGC’s 
Recommendation 4.2 are set out in 
section 4(a) of this Statement.

A checklist summarising our compliance with 
the ASXCGC’s Recommendations is on our 
website at ‘www.collectionhouse.com.au’.

ASXCGC’s Recommendations 2.1, 2.2 
and 2.6

3.  the boArd of direC tors

(a)  Membership and expertise of the Board

Directors’ membership, period of office held, 
experience and shareholdings of each Director 
at the date of the Annual Report are provided 
in greater detail in the Directors’ Report on 
pages 27 and 28.

ASXCGC’s Recommendations 2.6

(b)  Board role and responsibility

The role and responsibilities of the Board are 
formalised in the Board Charter.  The Charter 
also defines the matters that are reserved for 
the Board and its Committees, and those that 
the Board has delegated to management.

•	

•	

•	

•	

 providing strategic direction and approving 
significant corporate strategic initiatives;

 providing input into, and approval of, 
management’s development of corporate 
strategy and performance objectives;

reviewing and approving business plans;

 overseeing and monitoring the financial 
and non financial key performance 
indicators;

•	 Board performance and composition;

•	 Board and executive leadership selection;

•	

•	

•	

•	

•	

•	

•	

•	

 succession planning for the Board and 
executives;

 enhancing and protecting the brand and 
reputation of the Company;

 setting Chief Executive Officer (CEO) and 
Non-executive Director remuneration; 

 considering and approving our half-yearly 
and annual financial statements;

 selecting and recommending to 
shareholders the appointment of the 
external auditor;

 approving our risk management strategy 
and various risk management frameworks 
and monitoring their effectiveness;

 corporate responsibility – considering the 
social, ethical and environmental impact 
of our activities, setting standards and 
monitoring compliance;

 maintaining a direct and ongoing dialogue 
with relevant regulators in Australia 
and ensuring that the market and 
our shareholders and other investors 
are continuously informed of material 
developments; and

•	

 determining the scope of delegated 
authorities.

The Board has delegated a number of these 
responsibilities to its Committees.  The 
responsibilities of these Committees are 
detailed in section 4 of this Statement.

{ our responsibilities corporate governance statement 

{ our responsibilities corporate governance statement 

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The Board has delegated to Executive 
Management, responsibility for:

•	

•	

•	

•	

•	

•	

 developing and implementing corporate 
strategies and making recommendations 
on significant corporate strategic initiatives;

 making recommendations for the 
appointment of Executive Management, 
determining terms of appointment, 
evaluating performance, and developing 
and maintaining succession plans for 
Executive Management roles;

 developing our annual budget plan and 
managing day-to-day operations within the 
budget plan;

 maintaining effective risk management 
frameworks;

 keeping the Board and market fully 
informed about material developments; 
and

 managing day-to-day operations in 
accordance with standards for social, 
ethical and environmental practices, which 
have been set by the Board.

ASXCGC’s Recommendation 1.1

(c)  Board size and composition

The Board considers that the optimum 
number of Directors is between six and eight, 
with Independent Non-executive Directors, 
comprising the majority of the Board.

From 30 October 2009, the Board assessed 
its composition and size, and from time to 
time recommended changes to the Board’s 
composition together with the skills required 
to discharge the Board’s duties, having regard 
to our business mix, financial position and 
strategic direction, including specific qualities 
or skills that the Board believes are necessary 
for one or more of the Directors to possess.

Until 31 July 2010, the Board composition 
consisted of two Non-independent Non-
executive Directors, three Independent 
Non-executive Directors and one Executive 
Director.  On 31 July 2010, our Executive 
Director, Tony Aveling retired as MD/CEO.

On 28 June 2011, the Board appointed David 
Michael Gray as a Director of the Company, 
subject to shareholder approval at the next 
Annual General Meeting of the Company.  
The Board determined that David Michael 
Gray was the most suitable candidate for 
appointment and will add value to the Board 
given his proven board and governance 
stewardship, strategic and visionary thinking 
and business knowledge and experience 
with current and previous directorships and 
senior executive positions in large national and 
international companies.

As at 30 June 2011, there were two 
Non- independent Non-executive Directors, 
and four Independent Non-executive Directors.  
Our Constitution sets a maximum of ten 
Directors.  The Chairman of the Board is 
non- executive, separate and independent of 
the role of the CEO.

ASXCGC’s Recommendation 2.1

(d)  The Chairman

The Board elects one of the Non-executive 
Directors to be Chairman. 

The Chairman, John Pearce, is a Non-
executive Director. He has been a Director 
of the Company since 9 April 1993 and 
Chairman since 25 June 2009.  

The Chairman, John Pearce, and the Deputy 
Chairman, Dennis Punches are considered 
by the Board not to be independent in terms 
of the ASX Corporate Governance Council’s 
definition of an Independent Director.  
However, the Board considers that for the 
reasons set out in section 3(e), both John 
Pearce and Dennis Punches have extensive 
experience and professionalism which allows 
them to exercise quality, unfettered and 
independent judgment on all relevant issues 
falling within the scope of the role of Chairman 
and Deputy Chairman of the Board.  

ASXCGC’s Recommendation 2.2

(e)  Director independence

Directors are considered to be independent 
if they are independent of management and 
free from any business or other relationship 
that could materially interfere with, or could 
reasonably be perceived to materially interfere 
with, the exercise of their unfettered and 
independent judgment.  Materiality is assessed 
on a case-by-case basis by reference to each 
Director’s individual circumstances rather than 
by applying general materiality thresholds.

Directors must disclose any interests or 
relationships, including any related financial 
or other details, to the Board to determine 
whether the relationship could, or could 
reasonably be perceived to, materially interfere 
with the exercise of a Director’s unfettered and 
independent judgment.

Until 31 July 2010, when our Executive 
Director Tony Aveling retired as MD/CEO, a 
majority of the Board was not independent.  
On and from 1 August 2010 until 30 June 
2011, the Board considers that a majority of 
the Board was independent.  Notwithstanding, 
the Board considers that the individuals on 
the Board, that were, and are not presently 
independent, can, and do exercise quality, 
unfettered and independent judgment in 
the best interests of the Company, on all 
relevant issues.  

Directors who have a conflict of interest in 
relation to a particular item of business must, 
and do, absent themselves from the Board 
meeting before commencement of discussion 
on the topic.

In addition to ensuring that the Board has a 
broad range of necessary skills, knowledge, 
and experience to govern the Company 
and understand the challenges that the 
Company faces, the Board considers that its 
membership should represent an appropriate 
balance between Directors with experience 
and knowledge of the Company and Directors 
with an external perspective.

The Board also considers that its size 
should be conducive to effective discussion 
and efficient decision-making.  The Board 
believes that its current composition meets 
these requirements.

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The Directors’ Charter discloses a process for 
the selection and appointment of new Directors 
and the re-election of incumbent Directors.  
The Directors’ Charter is available from the 
corporate governance section of the Company’s 
website at ‘www.collectionhouse.com.au’.

Exceptions to ASXCGC’s 
Recommendations 

2.1 A majority of the Board should be 
Independent Directors

Until 31 July 2010, three Directors of the 
Board, inclusive of John Pearce, Dennis 
Punches and Tony Aveling, were not 
considered to be independent in accordance 
with Recommendation 2.1.  

On and from 1 August 2010 and as at 
30 June 2011, two Directors of our Board 
are not considered to be independent in 
accordance with Recommendation 2.1.  
These Directors are John Pearce (Chairman 
appointed 25 June 2009) and Dennis 
Punches (Deputy Chairman appointed 25 
June 2009).  Tony Aveling retired as MD/CEO 
on 31 July 2010.

Due only to their respective substantial 
shareholdings in the Company, John Pearce 
and Dennis Punches are not classed as 
Independent Directors.  The Board maintains 
however, that their individual and combined 
industry experience and knowledge of 
international and domestic trends in the 
collection industry are invaluable to the 
Company.  Directors’ experience and 
shareholdings are provided in greater detail in 
the Directors’ Report on pages 27 and 28.

2.2 and 2.4 The Chairperson should be an 
Independent Director

While the Chairman of the Board, John 
Pearce and the Deputy Chairman, Dennis 
Punches, are not classed as independent 
(Recommendations 2.2 and 2.4), their 
experience and knowledge of the industry, 
both individually and collectively, coupled with 
their ability to lead, have enabled both of 
them to be, and continue to be, a valuable 
and effective Chairman and Deputy Chairman 
respectively of the Board, and in the case 
of Dennis Punches, a member of the 
Remuneration Committee, with a scope well 
beyond that of other candidates, at either a 
national or international level. 

Until 31 July 2010, Tony Aveling was not 
deemed to be independent by virtue of his role 
as MD/CEO of the Company.  Tony Aveling 
retired as MD/CEO on 31 July 2010.  Matthew 
Thomas was appointed CEO effective as and 
from 1 August 2010.  Mr Thomas is not a 
Director of the Company. Notwithstanding, the 
Board does not consider there are any matters 
that may materially interfere with the exercise 
by John Pearce, Dennis Punches and Tony 
Aveling (before 31 July 2010) of unfettered and 
independent judgment.

ASXCGC’s Recommendations 2.1, 2.4 and 2.6

(f)  Avoidance of conflicts of interest by 

a Director

The Board is conscious of its obligations to 
ensure that Directors avoid conflicts of interest 
(both real and apparent) between their duties 
as Directors of the Company and their other 
interests and duties.

In accordance with our Constitution, all 
Directors are required to disclose any actual 
or potential conflict of interest on appointment 
as a Director and are required to keep these 
disclosures up to date.

Any Director with a material personal interest 
in a matter being considered by the Board 
must declare their interest and, unless the 
Board resolves otherwise, they may not 
participate in boardroom discussions or vote 
on matters in respect of which they have 
a conflict.

Our Constitution and Code of Conduct 
for Directors and Senior Executives are 
available from the Company’s website at 
‘www. collectionhouse.com.au’.

ASXCGC’s Recommendation 3.1

(g)  Meetings of the Board and their conduct

The Board has scheduled meetings each 
year and meets whenever necessary between 
scheduled meetings to deal with specific 
matters needing attention.

The Chairman, with input from the CEO 
and the Company Secretary, establishes 
meeting agendas for assessing our coverage 
of financial, strategic and major risk areas, 
throughout the year.  The Directors have the 
opportunity to review meeting materials in 
advance.  Directors are always encouraged 
to participate with a robust exchange of views 
and to bring their independent judgments to 
bear on the issues and decisions at hand.

Details of meetings attended by Directors 
during the year are reported in the Directors’ 
Report on page 29.

(h)  Succession planning

The Board considers Director succession and 
is responsible for developing and implementing 
succession planning for Non-executive 
Directors, taking into account the challenges 
and opportunities facing us and the skills and 
expertise which are likely to be needed on the 
Board today and in the future.

The Board is responsible for CEO succession 
planning, for approving the CEO financial 
and non-financial performance objectives and 
for evaluating the performance of the CEO 
against those objectives.  

The CEO is actively involved with Executive 
Management succession.  The CEO 
oversees the process of objective setting 
for Executive Management and monitors 
the performance of Executive Management 
against those objectives.

ASXCGC’s Recommendation 1.2

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{ our responsibilities corporate governance statement 

(i)  Review of Board and Committee 

performance

The Board undertakes an annual review of 
its performance and of the performance 
of the Chairman, individual Directors and 
Board Committees.

The performance review process is facilitated 
internally, and can include interviews with 
Directors and written surveys of Directors, 
Executive Management and the Company 
Secretary.  These reviews are conducted for 
the financial year 2010/ 2011 in accordance 
with the Company’s performance evaluation 
process for Directors and Executive 
Management.  The Chairman formally 
discusses the results with individual Directors 
and Committee chairs. 

The Chairman is reviewed by his fellow 
Directors adjudging his performance and 
contributions to the Board, Board discussions, 
leadership, and in guiding and assisting the 
Board to comply with its charter.

A performance evaluation of the Directors 
and Senior Executives consistent with the 
approach above has occurred during the 
reporting period.

ASXCGC’s Recommendations 2.5, 2.6 and 8.1

(i)  Nomination and appointment of 

new Directors

Until 30 October 2009, the Board had a 
Nominations Committee.  From 30 October 
2009, the Board assumed the Nominations 
Committee’s role, responsibilities and 
functions.  During the reporting period, the 
Board used the process for the selection and 
appointment of new Directors contained in 
the Directors’ Charter when considering and 
making recommendations for nominations of 
new Directors to the Board. 

A summary of the Directors’ Charter is 
available from the corporate governance 
section of the Company’s website at 
‘www. collectionhouse.com.au’.

New Directors receive a letter of appointment, 
which sets out their duties, the terms 
and conditions of appointment including 
expected term of appointment, remuneration 
and the expectations of the role.  This letter 
conforms to the requirements set out in 
ASXCGC’s Recommendations.

If the Board appoints a new Director during 
the year, that person will stand for election 
by shareholders at the next Annual General 
Meeting (AGM).  Shareholders are provided 
with relevant background information on the 
candidates for election.  The Board reviews 
the appointment criteria contained in the 
Directors’ Charter from time to time and 
makes recommendations concerning the 
re-election of any Director by shareholders.

ASXCGC’s Recommendation 2.4

(k)  Board access to information and advice

All Directors have unrestricted and unfettered 
access to Company records and information 
and receive regular detailed financial and 
operational reports from Executive Management 
to enable them to carry out their duties. 

The Chairman and other Non-executive Directors 
regularly consult with the CEO, the CFO, 
Company Executives, the Company Secretary 
and General Counsel.  In addition, Directors may 
consult with, and request additional information 
from, any of our employees.

The Board collectively, and each Director 
individually, has the right to seek independent 
professional advice, at the Company’s 
expense, to help them carry out their 
responsibilities.  While the Chairman’s prior 
approval is needed, it may not be unreasonably 
withheld and, in the Chairman’s absence, 
Board approval may be sought.

ASXCGC’s Recommendation 2.1 and 2.6

(l) Company Secretary

Our Company Secretary is Michael Watkins, 
who combines his role as Company Secretary 
and as General Counsel of the Company.  
Michael is a Legal Practitioner Director of 
Jones King Lawyers Pty Ltd, a wholly owned 
subsidiary of the Company.

Michael joined us in 2000 as General Counsel 
and was appointed to his present role as 
Company Secretary and General Counsel 
in December 2006 with responsibility for 
the management and delivery of company 
secretarial, legal and governance advice and 
support to the Board, Executive and the 
business.  Responsibilities for the secretariat 
function include providing advice to Directors 
and officers on corporate governance 
and regulatory matters, developing and 
implementing our governance framework, 
coordinating the completion and dispatch of 
the Board and Committee Meeting agendas 
and papers, and giving practical effect to the 
Board’s and the Committees’ decisions.

Prior to Michael’s current appointment, he 
practised commercial law in private practice 
from 1978 and was a partner in his own 
Brisbane CBD law firm from 1980, until 
accepting the appointment as General Counsel 
of the Company in 2000.

All Directors have access to advice from the 
Company Secretary and General Counsel at 
any time.

(m) Diversity

From 1 July 2011, the ASXCGC’s 
Recommendations provide that ASX listed 
companies must establish a policy concerning 
diversity including a requirement to set 
measurable objectives for achieving gender 
diversity.  Those objectives and the progress 
towards achieving the objectives are to be 
reviewed annually and our findings are to be 
contained in the annual report.

Recommendations 3.2, 3.3, 3.4 and 3.5.

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On 21 April 2011, Collection House early 
adopted its Diversity Policy in accordance with 
the ASXCGC’s Recommendations.

Set out below is a summary of the Company’s 

4.  boArd Committees

gender diversity positions as at 30 June 2011.

(a)  Board Committees and membership

The Collection House Board has previously 
embraced diversity within its composition 
and at executive and senior management 
levels and will continue to embrace diversity, 
particularly in terms of gender and cultural 
diversity under its Diversity Policy, when it is 
appropriate to do so and a vacancy arises.

A copy of our Diversity Policy is available from the 
Corporate Governance section of the Company’s 
website at www.collectionhouse.com.au 

Position

Directors

Executives

Senior Managers

Middle Managers

Managers

Other Staff

Total Staff

Total 
Number

Number of 
Women

During the reporting year, we had three 
standing Board Committees:

•	

 The Audit and Risk Management Committee;

•	 The Remuneration Committee; and

•	 The Board Sub-Committee. 

The Committee Charters (available on our 
website except for the Board Sub-Committee) 
describe their roles and responsibilities, as 
approved by the Board.

6

4

9

18

57

480

574

Nil

1

3

7

26

273

310

direC tors

John Pearce

Dennis Punches Bill Kagel

Tony Coutts

Kerry Daly

David Gray

Non-independent 
Director

Independent 
Director

Chairman and 
Independent 
Director

Independent 
Director

Chairman and 
Independent 
Director

Appointed 24 
February 2011

Appointed 24 
February 2011

•	

•	

 the Board considers that it is best placed 
to deal with the nomination, appointment 
and evaluation of Directors; and 

 the members of the Board have 
sufficient industry experience, 
knowledge and technical expertise to 
discharge the Nominations Committee’s 
mandate effectively.

From 30 October 2009, the Board, by 
discontinuing the Nominations Committee 
and assuming its role, responsibilities and 
functions, is not compliant with ASXCGC’s 
Recommendation 2.4.  However, the Board 
considers that given the revised nature, size 
and composition of the Board; the allocation 
of the scarce Director resources; and that 
it is ultimately responsible for the role, 
responsibilities and functions undertaken by 

the Nominations Committee, it is best placed 
to deal with the nomination, appointment and 
evaluation of Directors and considers that the 
efficiencies previously gained from having a 
Nominations Committee, no longer exist. 

ASXCGC’s Recommendation 2.4.

The Directors, taking into consideration the 
revised nature, size and composition of the 
Board, and that the Company is not an entity 
that trades in the top 300 of the S&P All 
Ordinaries Index, have resolved, in regards to 
the Audit and Risk Management Committee 
(the ARMC), that the membership of the 
Committee should be two Independent Non-
executive Directors with sufficient industry 
experience, knowledge and technical expertise 
to discharge the ARMC’s mandate effectively.

Committee

Audit and Risk 
Management 
Committee

Remuneration 
Committee

Board Sub- 
Committee

(Committee 
commenced 24 
February 2011)

Chairman and 
Non-Independent 
Director

Appointed 24 
February 2011

Attendances of Directors at Committee 
meetings are set out on in the Directors’ 
Report on page 29.

ASXCGC’s Recommendations 2.4, 2.6, 4.1, 
4.2, 4.3, 4.4, 8.1 and 8.2

Exceptions to the ASXCGC’s 
Recommendations

The Directors, taking into consideration the 
revised nature, size and composition of the 
Board, and that the Company is not an entity 
that trades in the top 300 of the S&P All 
Ordinaries Index, have resolved, in regards to 
the Nominations Committee, that:

•	

 the role, responsibilities and functions of 
the Nominations Committee be assumed 
by the Board as a whole;

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{ our responsibilities corporate governance statement 

The ARMC during the reporting year, did 
not comprise of three Independent Non-
Executive Directors in accordance with 
Recommendation 4.2.

The current membership structure of the 
ARMC is not compliant with ASXCGC’s 
Recommendation 4.2.  However, the Board 
considers that the current members of Kerry 
Daly, Chairman and Tony Coutts both being 
independent non executive directors with 
relevant industry experience and knowledge of 
domestic trends in the collection industry, are 
sufficient in number, independence, technical 
expertise and skills to properly discharge 
their roles and responsibilities effectively as 
committee members of the ARMC.

ASXCGC’s Recommendation 4.2.

(b) Committee procedures

Composition and independence of 
the Committees

Committee members are chosen for the skills, 
experience and other qualities they bring to 
the Committees. 

Operation of the Committees and reporting to 
the Board

During the year, the Board Committees 
meet at least annually, and at other times 
as necessary.  Each Committee is entitled 
to the resources and information it requires 
and has direct access to our employees and 
advisers.  The CEO is invited to attend all 
Committee meetings, except where the CEO 
has a material personal interest in a matter 
being considered.  Executive Management and 
other selected employees are invited to attend 
Committee meetings as necessary.

How the Committees report to the Board

At the next Board meeting following each 
Committee meeting, the Board is given an oral 
report by the Chair of each Committee.  In 
addition, all Committee minutes are tabled at 
Board meetings.

How Committees’ performance is evaluated

•	

The performance of Committees is discussed 
and reviewed initially within each Committee 
and then reviewed as part of the Board’s 
performance review.  The performance of each 
Committee member is evaluated as part of the 
annual review of each Director.

ASXCGC’s Recommendation 2.5, 4.1, 4.2, 
4.4, 7.1, 7.2, 7.4, 8.1, 8.2 and 8.3

(c) Audit and Risk Management Committee 

Role of the Committee

The Audit and Risk Management Committee 
operates in accordance with its Board 
approved charter, a copy of which is 
available from the corporate governance 
section of the Company’s website at 
‘www. collectionhouse. com.au’. 

The Audit and Risk Management Committee 
oversees the risk profile and approves our risk 
management framework within the context 
of the risk-reward strategy determined by the 
Board.  The Committee monitors the alignment 
of our risk profile with our risk appetite.  The 
Committee oversees how we manage the risks 
which are relevant to our operations.

The determination of the risk-reward 
strategy includes recommendations from the 
Audit and Risk Management Committee, 
the CEO and Executive Management on the 
parameters of our risk-reward profile and 
appropriate strategy.

Our Board shares oversight responsibility for 
risk management with the Audit and Risk 
Management Committee.

The Audit and Risk Management Committee, 
oversees all matters concerning:

•	

•	

•	

•	

•	

 integrity of the financial statements and 
financial reporting systems;

 making recommendations to the Board for 
the appointment of the external auditor;

 external auditor’s qualifications, 
performance, independence and fees;

 oversight and performance of the internal 
audit function; 

 compliance with financial reporting and 
related regulatory requirements;

 reviews and approves the frameworks for 
managing our market, operational and 
compliance risk;

 determines, approves and reviews the 
limits and conditions that apply to the 
taking of risk, including the authority 
delegated by the Board to the CEO and 
Executive Management;

 monitors the risk profile, performance, 
capital levels, exposures against limits and 
management and control of our risks;

 monitors changes anticipated for the 
economic and business environment and 
other factors considered relevant to our 
risk profile;

 reviews and monitors any related party 
transactions and assesses their propriety;

 oversees the development and ongoing 
review of appropriate policies that support 
our frameworks for managing risk; 

 reviews significant issues that may be 
raised by internal audit as well as the 
length of time and action taken to resolve 
such issues; and

•	

•	

•	

•	

•	

•	

•	

 reviews our approach to corporate 
governance.

In fulfilling its responsibilities, the Audit and 
Risk Management Committee:

•	

•	

•	

•	

•	

 receives regular reports from management, 
the internal and external auditors;

 meets with the internal and external 
auditors at least twice a year, or more 
frequently, if necessary;

 reviews the processes the CEO and CFO 
have in place to support their certifications 
to the Board;

 reviews any significant disagreements 
between the auditors and management, 
irrespective of whether they have 
been resolved;

 meets separately with the external auditors 
and the internal auditor at least twice a 
year without Executive Management being 
present; and

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•	

 provides the internal and external auditors 
with a clear line of direct communication 
at any time to either the Chairman of the 
Committee or the Chairman of the Board.

The Audit and Risk Management Committee 
met on 6 occasions during the reporting year.

The Audit and Risk Management Committee 
regularly updates the Board about its activities.

ASXCGC’s Recommendations 4.1, 4.2, 4.3, 
4.4, 7.1 and 7.2

•	

•	

•	

•	

•	

 monitors organisational structure and 
succession planning strategies;

 evaluates and reviews current industry 
standards and practices;

 reviews and makes recommendations to 
the Board on equity-based plans;

 approves all performance recognition 
expenditure; and

 oversees general remuneration practices 
across the Group.

(d) Remuneration Committee

Role of the Committee

The Remuneration Committee operates in 
accordance with its Board approved charter, a 
copy of which is available from the corporate 
governance section of the Company’s website 
at ‘www.collectionhouse.com.au’.

The Remuneration Committee assists 
the Board by reviewing and approving its 
remuneration policies and practices.  The 
principal function of the Committee is to assist 
the Board in ensuring that the Company’s 
remuneration levels are appropriate and 
sufficient to attract and retain the Directors 
and key executives needed to run the 
Company.  The Remuneration Committee:

•	

•	

•	

•	

•	

•	

 reviews and approves executive 
remuneration policy;

 reviews and makes recommendations 
to the Board on the performance of the 
CEO against the CEO’s corporate goals 
and objectives;

 makes recommendations to the Board on 
the remuneration of the CEO;

 makes recommendations to the Board 
on the remuneration of Non-executive 
Directors, taking into account the 
shareholder approved fee pool;

 approves contracts and remuneration 
packages for positions reporting directly to 
the CEO;

 considers and evaluates the performance 
of Executive Management when making 
remuneration determinations and otherwise 
as required;

The Remuneration Committee also reviews 
and makes recommendations to the Board 
concerning the recruitment, retention, 
termination, and succession planning policies 
and procedures for the CEO and for Executive 
Management positions reporting directly to the 
CEO.  This process was undertaken during the 
reporting year.

The Committee meets at least annually 
with additional meetings being convened 
as required.  The Committee has access 
to Executive Management of the Company 
and may consult independent remuneration 
consultants to benchmark our reward practices 
and levels against market practice, where it 
considers this necessary in order to effectively 
discharge its responsibilities.

ASXCGC’s Recommendations 1.2, 1.3 and 8.1

(e) Board Sub-Committee

The Board Sub-Committee was established 
on 24 February 2011 to undertake a strategic 
review process to assess and develop 
initiatives to increase shareholder value and 
returns in the short to medium term including:

•	

 Board succession planning and future 
composition

•	 Shareholder communication

•	 Capital optimisation

•	 Segmental performance review

The Board Sub-Committee comprises 
John Pearce as Chairman, Tony Coutts and 
Kerry Daly both being Independent Non-
Executive Directors.

The Board Sub-Committee meets on a 
regular basis and updates the full Board about 
its activities.

5.   Chief exeCutive offiCer 
And Chief finAn CiAl 
offiCer  AssurAnCe

The Board receives regular reports about our 
financial condition and operational results 
as well as that of our controlled entities.  
The CEO and CFO annually provide formal 
statements to the Board, that in all material 
respects confirms:

•	

 the financial records of the Company 
for the financial year have been properly 
maintained in that they:

– 

– 

– 

– 

 are complete and present;

 correctly record and explain its 
transactions and financial position and 
performance;

 enable true and fair financial 
statements to be prepared and 
audited; and

 are retained for seven years after the 
transactions covered by the records 
are completed;

 the financial statements and notes 
required by the accounting standards 
for the financial year comply with the 
accounting standards;

 the financial statements and notes for the 
financial year give a true and fair view of 
the Company’s and consolidated entities’ 
financial position and of their performance;

 any other matters that are prescribed by 
the Corporations Act regulations as they 
relate to the financial statements and 
notes for the financial year are satisfied; 

 the risk management and internal 
compliance and control systems are 
sound, appropriate and operating 
efficiently and effectively; and

 the statement is founded on a sound 
system of risk management and internal 
compliance and control which implements 
the policies adopted by the Board.

•	

•	

•	

•	

•	

ASXCGC’s Recommendation 4.4 and 7.3

 
 
 
 
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{ our responsibilities corporate governance statement 

6.   promoting ethiCAl And 
responsible behAviour

(a)  Our Principles for Doing Business and 

Code of Conduct

Our Code of Conduct and Philosophy sets 
out the principles that govern our conduct and 
the behaviours that stakeholders can expect 
from us.

The Principles apply without exception to 
all Directors, executives, management and 
employees, and are aligned to our core values.  
Our Code of Conduct and Philosophy sets out 
the seven foundation principles, namely:

•	 act with honesty and integrity;

•	

•	

respect the law and act accordingly;

 respect confidentiality and do not misuse 
information;

•	 act professionally, ethically and honourably;

•	 act as a team;

•	

•	

 manage conflicts of interest responsibly; 
and

 strive to be a good corporate citizen with 
the highest standards of integrity, ethics, 
practice, privacy and security.

A summary of the Company’s Code of Conduct 
for Directors and Senior Executives and our 
Philosophy are available from the corporate 
governance section of the Company’s website 
at ‘www.collectionhouse.com.au’.

ASXCGC’s Recommendations 3.1 and 3.3

(b) Internal policies and procedures

In addition to our Code of Conduct and 
Philosophy, we are committed to external 
regulator guidelines, such as the Australian 
Securities and Investments Commission 
and Australian Competition and Consumer 
Commission Debt Collection Guideline: for 
collectors and creditors.

We also have a number of key policies to 
manage our compliance and human resource 
requirements.  There is a range of guidelines, 
communications and training processes and 
tools to support these policies.  These tools 
include an online learning module titled ‘Code 
of Conduct’ which incorporates training for 
a range of key compliance requirements.  
Individual business units also have systems 
and procedures in place to support Company 
policies and procedures.

The Company’s internal policies and 
procedures are quality assured via our two 
accredited Quality Management Systems 
in place:

•	

•	

 Professional Practices Management 
System which was developed by ACA 
International (formerly the American 
Collectors Association) and which is 
specifically tailored for the collection 
industry.  Collection House has been 
accredited for seven (7) years.

 Brisbane Head Office of the Company 
became ISO 9001 accredited on 24 June 
2011 demonstrating our commitment to 
quality management systems that support 
our internal policies and procedures.

ASXCGC’s Recommendations 3.1 

(c) Concern reporting and whistleblowing

All employees are encouraged to bring any 
concerns or problems to the attention of 
management, the human resources team or 
the compliance team.  This includes activities 
or behaviours that may not be in accord 
with our Philosophy, the Code of Conduct, 
Securities Trading Policy, other policies, or 
other regulatory requirements or laws.

In 2005, the Board introduced a Whistleblower 
Protection Policy that specifically outlines 
procedures for dealing with allegations of 
improper conduct.  Concerns can be raised 
in a number of ways, including in writing, 
anonymously through the Company’s online 
whistleblower reporting system, or by telephone.

Any concerns that are reported are assessed 
and handled by the Disclosure Coordinator, 
in conjunction with the Company’s Company 
Secretary and General Counsel.

The Company does not tolerate known or 
suspected incidents of fraud, corrupt conduct, 
adverse behaviour, illegal activities or regulatory 
non-compliance, or questionable accounting 
and auditing matters by its employees.

Nor does the Company tolerate taking 
reprisals against those who come forward to 
disclose such conduct.  The Company will take 
all reasonable steps to protect employees who 
make such disclosures from any reprisal or 
detrimental action following the disclosure.

ASXCGC’s Recommendations 3.1 and 3.3

(d) Securities trading policy 

Directors and employees are restricted from 
dealing in our shares if they are in possession 
of inside information.  

To highlight the importance of compliance 
with these requirements and to ensure high 
standards of conduct, we have a Securities 
Trading Policy which applies to all employees.  
Additional restrictions apply for Directors 
and any employees who, because of their 
seniority or the nature of their position, come 
into contact with key financial or strategic 
information about the Company all or most 
of the time (Prescribed Employees).  Those 
restrictions limit the periods in which the 
Directors and Prescribed Employees can trade 
in our shares or other company securities.

Further, Directors and Prescribed Employees 
are not permitted to trade in closed periods 
which operate for two months immediately 
preceding the half yearly results and the full 
year results respectively.

The periods in which Directors and Prescribed 
Employees can trade (Trading Windows) 
commence two business days after the release 
of our half year and full year results (Trading 
Window – normally 60 days) and after our 
Annual General Meeting (Trading Window – 
normally 30 days).

Directors and Prescribed Employees must also 
notify the Chairman or the CEO in writing of 
their intention to trade during those periods 
and confirm they do not have any inside 
information.  Any trading remains subject 
to legal obligations to not trade while in the 
possession of inside information.  

1 8

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ our responsibilities corporate governance statement 

The Corporate Counsel Division monitors the 
trading of the Company’s shares by Directors 
and Prescribed Employees on a daily basis.

Directors and Prescribed Employees may 
only deal in the Company securities outside 
of these times with the express prior approval 
of the Chairman, Deputy Chairman or the 
Managing Director.

A summary of the Securities Trading Policy 
is available from the corporate governance 
section of the Company’s website at 
‘www. collectionhouse.com.au’.

ASXCGC’s Recommendations 3.2 and 3.3

7.  remunerAtion frAmework

It is the Company’s objective to provide 
maximum stakeholder benefit from the 
retention of a high quality Board and Executive 
Management team by remunerating Directors 
and key executives fairly and appropriately 
in accordance with market conditions and 
reflective of their contribution. 

The expected outcomes of this remuneration 
philosophy are:

•	

•	

•	

retention and motivation of key executives;

 attraction and retention of quality 
management to the Company; and

 performance incentives which allow 
executives to share the rewards of the 
success of the Company.

The Board is keen to encourage equity 
holdings by Directors and employees to align 
their interests with those of shareholders.  
Many employees have participated in the 
Company’s various share and option plans 
from time to time.

In February 2007, the shareholders approved 
certain share options in favour of Tony Aveling 
(former MD/CEO) as part of his employment 
agreement.  Details of the share options 
are set out in the Remuneration Report on 
page 34.

In June 2007, certain share options were 
issued to eligible senior employees under 
an Executive Share Option Plan.  Details 
of the Executive Share Option Plan (2007 
ESOP) were presented, ratified and approved 
by the shareholders at the Annual General 
Meeting of the Company in October 2007.  
The Board considers that the composition 
of executive remuneration and equity related 
staff incentive plans are the domain of the 
Board and the CEO, subject to meeting the 
Company’s statutory and ASX Listing Rule 
disclosure obligations.

In June 2008, subject to shareholder approval, 
the Board agreed to vary Tony Aveling’s 
(former MD/CEO) remuneration package 
and employment agreement to include certain 
additional share options.  This variation of 
his remuneration package and employment 
agreement and the grant of additional share 
options were approved by shareholders at the 
Company’s Annual General Meeting in October 
2008.  Details of the share options are set out 
on in the Remuneration Report on page 34.  

In July 2008, certain additional share options 
were issued to eligible senior employees 
under the 2007 ESOP previously approved by 
shareholders at the Annual General Meeting of 
the Company in October 2007.  Details of the 
share options are set out in the Remuneration 
Report on page 35.

In December 2010, the Board approved a new 
Employee Share Option Plan (2010 ESOP), 
in similar terms to the 2007 ESOP.  Under the 
2010 ESOP, certain eligible senior employees 
were granted share options in March 2011.  
The 2010 ESOP will be presented to 
shareholders for approval at the 2011 Annual 
General Meeting.  Details of the share options 
are set out in the Remuneration Report on 
page 35.

No Directors participate in share plans.  
Non-executive Directors receive only cash 
compensation and reimbursement of expenses 
for their services.

For additional information about the Company’s 
remuneration practices and details relating 
to Directors’ and executives’ remuneration 
during the year, refer to the Directors’ Report 
commencing on page 20.

Details of our remuneration framework are set 
out in the Remuneration Report on page 30.

ASXCGC’s Recommendations 8.1, 8.2 
and 8.3

8.  mArket disClosure

We are committed to maintaining a level of 
disclosure that meets the highest standards 
and provides all investors with timely and 
equal access to information.  In achieving 
these standards, we have a Board approved 
Continuous Disclosure Policy, which governs 
how we communicate with our shareholders 
and with the investment community.

The policy reflects the ASX continuous 
disclosure obligations and spells out that 
information which a reasonable person 
would expect to have a material effect on 
the price of the Company’s securities, that 
must be immediately disclosed, subject to 
certain exceptions.

The Board is primarily responsible for:

•	

•	

 making decisions on what should be 
disclosed publicly under the market 
disclosure policy, and for developing and 
maintaining relevant guidelines, including 
guidelines on information that may be 
price sensitive; and

 for ensuring compliance with the 
continuous disclosure requirements of 
the listing rules of the ASX, relevant 
securities and corporations legislation, and 
overseeing and coordinating information 
disclosure to regulators, analysts, brokers, 
shareholders, the media and the public.

All market announcements are released to the 
ASX first in time.

We also publish on our website the Annual 
Reports, profit announcements, presentations, 
notices of meetings and media releases.

A copy of the Continuous Disclosure Policy 
is available from the corporate governance 
section of the Company’s website at ‘www.
collectionhouse.com.au’.

ASXCGC’s Recommendations 5.1, 5.2 and 6.1

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

1 9

{ our responsibilities corporate governance statement 

12. CArbon emissions trAding

Collection House is committed to reducing its 
energy consumption and carbon emissions.  
In this regard, Collection House has reviewed 
its business operations and obligations under 
the prevailing Environmental legislation to 
determine whether it is required to establish a 
Carbon Emissions Trading Scheme.

Based on the prescribed reporting thresholds 
contained in the current law, Collection House 
does not have an obligation to report to the 
relevant regulators as its energy consumption 
and carbon emissions do not exceed the 
specified thresholds.

Notwithstanding, Collection House has taken 
and continues to take initiatives to reduce its 
carbon footprint.

The Board approved Shareholder 
Communications Guidelines is available from the 
corporate governance section of the Company’s 
website at ‘www.collectionhouse.com.au’.

ASXCGC’s Recommendations 6.1 and 6.2

10. heAlth And sAfety

The Company aims to provide and maintain 
a safe and healthy work environment within 
all operations. 

The Company acts to meet this commitment 
by implementing work practices and 
procedures throughout the Company that 
comply with the relevant regulations governing 
workplace health and safety.

Employees are expected to take all 
practical measures to ensure a safe and 
healthy working environment in keeping 
with their defined responsibilities and the 
relevant regulations.

ASXCGC’s Recommendations 3.1 and 3.3

11.  internAtionAl finAn CiAl 

reporting stAndArds (ifrs)

The Australian Accounting Standards Board 
(AASB) has adopted International Financial 
Reporting Standards (IFRS) for application 
to reporting periods beginning on or after 
1 January 2005.  The AASB has issued 
Australian equivalents to IFRS. 

The Company adopted the Australian 
equivalents to IFRS in its consolidated entity’s 
financial statements since 31 December 2006. 

ASXCGC’s Recommendations 3.1 and 3.3

9.   shAreholder CommuniCAtions 

And pArtiCipAtion

We are also committed to giving all 
shareholders comprehensive, timely and equal 
access to information about our activities so that 
they can make informed investment decisions.

The Board aims to ensure that shareholders 
are informed of all information necessary to 
assess the performance of the Company.  
Information is communicated to the 
shareholders through:

•	

•	

•	

•	

•	

•	

•	

•	

 the Annual Report which is distributed to 
all shareholders via the Company’s website 
or a printed version upon request (other 
than those who elect not to receive it);

 the Annual General Meeting and other 
shareholder meetings called to obtain 
approval for Board action, as appropriate;

 making available all information released to 
the Australian Securities Exchange on the 
Company’s website immediately following 
confirmation of receipt by the ASX;

 ensuring all press releases and investor 
presentations issued by the Company are 
posted on the Company’s website as soon 
as it is disclosed to the ASX;

 encouraging active participation by 
shareholders at shareholder meetings;

 actively encouraging shareholders to 
provide their email address to facilitate 
more timely and effective communication 
with shareholders at all times;

 contacting shareholders who have provided 
their email addresses directly to provide 
details of upcoming events of interest; and 

 encouraging all shareholders who are 
unable to attend general meetings to 
communicate issues or ask questions by 
writing to the Company.

20

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

The directors present their report on the consolidated entity (referred to hereafter as the Group) consisting of Collection House Limited and the entities 
it controlled for the financial year ended 30 June, 2011.

DIRECTORS

The following persons were directors of Collection House Limited during the whole of the financial period and up to the date of this report, unless stated 
otherwise:

John Pearce

Dennis Punches

Tony Coutts

Bill Kagel

Kerry Daly 

David Gray (appointed 28 June 2011)

Tony Aveling (retired as Managing Director and Chief Executive Officer 31 July 2010) 

See pages 27 to 28 for profile information on the directors.

PRINCIPAL ACTIVITIES

The  principal  activities  of  the  Group  during  the  financial  year  were  the  provision  of  debt  collection  services  and  receivables  management  throughout 
Australasia and the purchase of debt by its special purpose subsidiary Lion Finance Pty Ltd. 

DIVIDENDS PAID TO MEMBERS DURING THE FINANCIAL YEAR

Final ordinary dividend for the year ended 30 June, 2010 of 3 cents fully franked (2009 – 2.6 cents fully 
franked) per fully paid share paid on 26 November 2010.

Interim ordinary dividend for the year ended 30 June, 2011 of 3.1 cents fully franked (2010 – 2.8 cents fully 
franked) per fully paid share paid on 25 March, 2011.

30 June 2011
$’000

30 June 2010
$’000

2,920

3,017

2,530

2,725

In addition to the above dividends, since the end of the financial year, the directors have recommended the payment of a final fully franked ordinary 
dividend of $3,017 million (3.1 cents per fully paid share) to be paid on 25 November 2011 out of retained profits and a positive net asset balance as 
at 30 June 2011.

FY2011 HIGHLIGHTS

• Profit before tax for the year was $14.6 million (2010: $11.8 million) 

• Earnings per share (EPS) were 10.4 cents (2010: 9.2 cents)

• Shareholder equity was $96 million (2010: $92 million)

•  Total  dividends  for  the  year  of  6.2  cents  (interim  3.1  cents  paid  March  2011,  final  3.1  cents  to  be  paid  November  2011),  fully  franked,  up  7% 

from FY10

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

2 1

{ DIRECTORS’ REPORT for the year ended 30 june 2011

REVIEW OF OPERATIONS

The strong earnings result was due to a range of factors including:

• A continued disciplined approach to debt purchases while growing the Purchased Debt Ledger (PDL) book;

• Maintaining revenue growth despite increasing interest rates and inflationary pressures on household budgets;

•  Successfully encouraging customers to enter into regular repayments which resulted in a 19 per cent increase in the value of repayment arrangements 

in place; and

• Disciplined management of operation costs including the reduction of total Executive Management costs over the period. 

Key Financial Results -  
by Segment - Audited ($’000)

30 June 2011 30 June 2010 30 June 2011 30 June 2010 30 June 2011 30 June 2010

$ ‘000

$ ‘000

$ ‘000

$ ‘000

$ ‘000

$ ‘000

Commission collections

Account asset management

Consolidated

Revenue

Sales 

Collections from Purchased 
Debt Ledgers

Fair Value Movement in Purchased 
Debt Ledgers

Total segment revenue

Intersegment elimination

Consolidated revenue

Results

Segment result

Interest expense & borrowing costs

Unallocated revenue less unallocated 
expenses

Profit before Tax

Taxation

Net Profit After Tax

32,173

34,280

78,042

69,467

32,173

78,042

34,280

69,467

(33,073)

(29,879)

(33,073)

(29,879)

32,173

34,280

44,969

39,588

32,173

34,280

44,969

39,588

5,393

5,873

18,885

15,579

77,142

(364)

76,778

24,278

(5,645)

(4,050)

14,583

(4,466)

10,117

73,868

(22)

73,846

21,452

(4,771)

(4,859)

11,822

(2,899)

8,923

Lion Finance (Account asset management segment)

Total PDL purchases increased 65% year on year resulting in a 12% increase in collections. This increase was achieved with no increase in Full Time 
Equivalent staff numbers (FTE).

The repayment arrangement book grew 19% year on year to $152m and now provides up to 47% of total collections monthly.

Commission Collections (including non-Lion Finance subsidiaries and other business revenue)

The Commission Collections market continues to be very competitive with commission rates at fine margins. Revenue declined by 6% year on year. In 
response, the company has moved to improve marketing capabilities during the year and developed new service offerings which will both capitalise on 
and reinforce our organisational strengths of people and culture, ethics and compliance, diversity and technology. 

22

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Assets and liabilities

Consolidated net assets have increased from $91.9 million to $95.9 million, primarily due to the higher level of debt purchases during the year.

During  the  reporting  period  new  debt  portfolios  were  purchased  for  A$48.3  million,  and  NZ$0.9  million  in  the  Australian  and  New  Zealand  markets 
respectively, which were funded from operating cash flow and an increase in long term bank debt.

Cash flow

The consolidated cash flow from operating activities increased by 20.1% to $47.9 million (2010: $39.8 million) primarily due to increased collections 
flowing from the higher levels of debt purchased and worked by the Group during the year.

The Board has confirmed its confidence in the Group’s current and future trading position. The directors have recommended the payment of a final fully 
franked dividend as stated on page 20.

OUTLOOK

Near term

The Company expects to benefit from a number of favourable factors during the coming year including improved collectability of debt as a result of a 
higher savings rate and a propensity to pay down debt.  

Nevertheless, a degree of caution remains appropriate because of the lagging effects of natural disasters, increases in household expenses such as 
interest rates, home rentals, petrol prices and utilities, all of which put pressure on more vulnerable customers. 

Based on past experience, the company will focus strongly on maintaining its current businesses during 2012, with the strong levels of debt purchases 
and successful execution of strategic priorities during 2011 leaving the Company well placed to deliver further positive outcomes in FY 2012.

Lion Finance 

PDL purchases at disciplined prices are expected to continue in 2012, towards a target of $60m to $70m of acquisitions for the year.  The increased 
investment in purchased debt ledgers will drive revenue growth and continue the upward trend in repayment arrangements.

To date, the majority of our PDL purchases are funded from operating cash flow, minimising pressure on the Company’s debt facility.  However further 
external funding is required to continue to build the PDL book. The company has recently extended its borrowing facility to allow the forecast higher levels 
of debt acquisition to be achieved.

Commission Collections

The Commission Collections business remains challenging, but 2011 investments made in sales and marketing are starting to provide returns which 
should continue into FY2012.

Long term

Collection House has established a sustained track record of increasing profitability and dividends for shareholders over recent years.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

23

{ DIRECTORS’ REPORT for the year ended 30 june 2011

STRATEGIC INITIATIVES

During the period, the Company has:

•  Focused on increasing the number of repayment arrangements with customers. Debts under repayment arrangements are more profitable than those 

which are not

•  Focused on maximising productivity of staff across the Company

•  Increased revenue from the PDL portfolio. Set against a relatively stable cost base, this has the effect of increasing profitability 

•  Developed  new  service  offerings  with  a  focus  on  “leading  the  way”.  One  of  the  new  offerings  “Collective  Learning  and  Development”  is  currently 

operational and the other “Cashflow Accelerator” is expected to be formally launched during 1H12

•  Continued the renewal of its proprietary IT based collections platform. The next generation “C5” will take advantage of new technology and provide 

better information and support to both operational and support staff, and better meet the needs of our clients

•  Developed and implemented a new marketing plan

•  Continued to invest in staff development and incentives

•  Invested in new tools which allow better portfolio analytics and segmentation to improve collection strategies and profitability

Looking forward, the Company will continue to focus on these initiatives in the short term. 

In the longer term, there are other opportunities to explore including:

•  Secure predictable future revenue streams and enhance ledger values by continuing to grow the repayment arrangement book

•  Alternative capital management strategies as a means of funding future growth and maximising shareholder returns

•  New and innovative use of analytics and technology to drive competitiveness

•  Identify and develop new products and services to meet the needs of future markets

•  Restore long term growth to the Commission Collections segment

•  Expand and strengthen strategic relationships

COLLECTION HOUSE LIMITED - OVERVIEW

Who we are

Collection House Limited is a public Company which listed on the Australian Securities Exchange on 4 October 2000.  The Collection House Group of 
Companies employs over 560 trained personnel in 9 Australasian locations.

The  Group  focuses  on  providing  receivables  management,  debt  purchasing  and  debt  collection  services  in  all  Australian  states  and  territories  and 
throughout New Zealand. The Company aims to position itself as a significant player in large corporate debt collection and purchasing markets in Australia 
and New Zealand, with a reputation for reliability, integrity, high quality services, and as an ethical and compassionate collector of debts, a good employer 
and corporate citizen.

The  Company  has  two  operating  divisions,  Commission  collections  conducted  in  the  name  of  Collection  House  and  our  subsidiary  Midstate  Credit 
Management Services Pty Ltd, and Account asset management conducted by our specialist subsidiary Lion Finance Pty Ltd. The Company operates 
in New Zealand through our wholly owned subsidiary Collection House (NZ) Limited, collecting debt both on commission and referred purchased debt.

Included  in  the  Commission  collection  services  division  is  the  wholly  owned  incorporated  legal  practice  Jones  King  Lawyers  Pty  Ltd,  which  provides 
in-house legal services to both the Commission collections and Account asset management businesses and acts for third party clients.

24

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Our markets

The Collection House Group operates in the Australian and New Zealand debt collection markets.

The Commission collections business collects debts on a commission basis for large corporate customers. Our market segments for this business are 
large financial institutions, both bank and non-bank, and a range of corporate customers, including telecommunications, and insurance. This business 
also provides a full receivables management service to customers on a fee for service basis if required. The Commission collections business does not 
operate in the small end of this market place, as this segment can be better served by others.

The Account asset management division specialises in purchasing distressed and overdue debts from a range of debt issuers who are no longer willing 
or able to collect them. Our market segments for this business are large banks, financial institutions and telecommunications companies.

The Company is the second largest operator in its chosen markets in both Australia and New Zealand.

Our strengths

The Company has a number of strengths which support its operations:

•  Many years of experience in our chosen markets. The Company has been operating in its chosen markets as an ASX-listed entity since 2000, and 
as a private organisation for a number of years before that. Over that time, the Company has gained significant experience and  knowledge of the 
businesses which it currently operates.

•  Experience across the full debt collection spectrum in both Australia and New Zealand. An experienced, professional and stable board of directors and 
executive team. The board of directors and senior management of the Company are all experienced professionals with a strong knowledge of debt 
collection. Both the board and senior management have remained stable over many years, providing strength and continuity to the Company.

•  An experienced, professional and stable employee team. The Company focuses on and commits significant resources to training and looking after its 
employee team because we believe that the employees are the most important asset that it has. Stability within the employee team is as important, as 
it is within the executive team, in order to maintain and take advantage of employee experience and knowledge in the Company.

•  A strong corporate and compliance culture which promotes professionalism, ethical collections and employee ownership in everything we do.

•  A sophisticated proprietary technology platform which is evolving in line with our chosen markets and customer needs.

•  A database of over 7 million accounts.

Our drivers of financial success:

There are a number of critical factors which drive the success of the Company.

Critical factors which are common across the Company:

Good information sources

The  key  to  successful  debt  collection  is  accurate  and  reliable  information.  Accurate  information  facilitates  everything  which  the  Company  does.  The 
Company has invested significant resources into developing a strong and usable proprietary IT based collections platform which  underpins all activity 
across the Company.

The collections platform is under continuous development which allows the Company to take advantage of technology advances as they occur, and to 
meet the needs of external clients on a timely basis.

Productive employees

Productive employees are a critical factor in the Company’s success. With constant pressure on costs, and employee costs being a significant item for 
the Company, ensuring that all employees, both operational and support, are productive is critical to our success.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

25

{ DIRECTORS’ REPORT for the year ended 30 june 2011

A strong understanding of all aspects of the debt collection process

The Company considers that it is critical that all aspects of the debt collection process are understood in detail.

For operational staff, this means understanding how to collect debts in a professional, ethical, compliant but cost effective manner.

For support staff, this means understanding the dynamics of the debt collection process as it relates to their work, and providing effective and meaningful 
support to operational staff.

Reliable, timely and accurate internal and external reporting systems

All activities of the Company need to be monitored and controlled on a timely basis. At Collection House this is facilitated by the provision of reporting on 
a continuous basis to all levels of management.

Our collections platform is the centrepiece of the Company’s reporting systems, feeding statistical data to operational managers, financial data to the 
finance team for financial reporting, and other relevant data to the other support teams.

Critical factors related to Commission collections

The ability to service the needs of clients in a manner that generate profits for the Company

Meeting the needs of clients is critical to this business. Margins are under constant pressure from clients, and there are many organisations prepared to 
undercut Collection House to get business. The Company’s response to this is to provide pro-active and superior service to clients to meet their needs. 
Our clients require ongoing reporting of performance and regular and timely remittance of funds collected on their behalf.

Critical factors related to Account asset management

The ability to accurately determine the price which the Company will pay for debts

The price paid for a debt is a critical input to being able to make a profit on any debt purchase. The Company has invested significant resources in being 
able to accurately price debts prior to putting in a bid to purchase.

The ability to correctly price debts is reliant upon having access to good sources of information, and skilled employees making the pricing determination. 
The Company has access to the complete history of its own debt collection activities, and uses this information extensively together with other publicly 
available information to understand a particular debt portfolio prior to purchase.

Our employees are highly skilled and trained and are able to make accurate assessments of the correct price which should be paid for debts.

The ability to accurately determine the value of the purchased debt portfolio as any point in time

As important as purchasing debts at the correct price is knowing the true value of the portfolio on an ongoing basis. With this knowledge, the Company 
is able to manage the portfolio on an ongoing basis and take corrective action if required.

The same information systems and employee skills which enable the Company to accurately price debts also enables the Company to effectively manage 
the debt portfolio on a day to day basis.

The ability to put debtors onto a payment plan. Converting as many of the debts in the portfolio as possible into regular paying arrangements is critical to the business 
success of the Company

Having  a  plan  in  place  increases  the  recoverability  of  a  debt,  which  increases  the  profitability  of  the  portfolio  and  the  Company.  The  Company  puts 
significant resources into putting as many purchased debts as possible onto arrangement as soon as possible.

26

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

SIGNIFICANT CHANGES IN THE STATE OF AFFAIRS

Significant changes in the state of affairs of the Group during the financial year were as follows:

a)    Matthew Thomas was appointed CEO designate on 1 July 2010 and sole CEO on 1 August 2010. Tony Aveling, former Managing Director and 

CEO, retired 31 July 2010;

b) 

 a  $15m  extension  to  the  existing  funding  facility  was  negotiated  with  the  Company’s  bankers,  along  with  an  increase  in  the  Loan  Valuation 
Ratio to 55%;

c) 

in Australia, the Group purchased new debt portfolios for A$48.3 million; and

d)   in New Zealand, the Group purchased new debt portfolios for NZ$0.9 million.

MATTERS SUBSEQUENT TO THE END OF THE FINANCIAL YEAR

1. 

Dividend

The directors have recommended the payment of a final fully franked ordinary dividend of $3.017 million (3.1 cents per fully paid share) to be paid on 25 
November 2011 out of retained profits and a positive net asset balance as at 30 June 2011.

2. 

Varied Multiple Option Facility

On 14 June 2011, the Company’s Multiple Option Facility (MOF) with Westpac Banking Corporation (Westpac) was varied by an increase in the facility 
limit from $85m to $100m in support of additional growth, with the Loan Valuation Ratio (LVR) increased to 55% reflecting a lower risk profile.  

On 5 August 2011, the Company confirmed an interest rate swap transaction for an amount of $26m at a fixed rate of 4.50% per annum effective as 
at 11 August 2011 and continuing until 12 August 2013.  As the swap involves exchanging a variable interest borrowing for a fixed rate borrowing it is 
not possible to quantify the potential financial impact of this transaction.

Other than the matters discussed above, no matter or circumstance has arisen since 30 June 2011 that has significantly affected, or may significantly affect:

(a)  the Group’s operations in future financial years, or 

(b)  the results of those operations in future financial years, or

(c)  the Group’s state of affairs in future financial years.    

LIKELY DEVELOPMENTS AND EXPECTED RESULTS OF OPERATIONS

For details on likely developments across the Group, refer to review of operations.

Further information on likely developments in the operations of the Group and the expected results of operations have not been included in this report 
because the directors believe it would be likely to result in unreasonable prejudice to the Group.

ENVIRONMENTAL REGULATION

The Group’s operations are not regulated by any significant environmental regulation under a law of the Commonwealth or of a state or territory.

 
 
 
 
C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

27

{ DIRECTORS’ REPORT for the year ended 30 june 2011

INFORMATION ON DIRECTORS as at 30 JUNE 2011

John Pearce

Experience

Non-executive Chairman. Age 66

Co-founder of Collection House Limited.  Appointed to the Board in April 1993. In April 2003 returned to former 
position of Managing Director and Chief Executive Officer which had been held from mid 1998 until December 2002. 
Stepped down as Chief Executive Officer effective 30 June 2005 and was appointed Managing Director and Deputy 
Chairman effective 1 July 2005.  Resigned as Managing Director on 26 October 2006.  Re-elected Director on 26 
October 2007 and for a further three year term on 29 October 2010 by shareholders.   Appointed Chairman of the 
Board effective 25 June 2009.  Member of the International Fellowship of Certified Collectors.  Chairman of Financial 
Basics Foundation 2002 to 2007.  A Board Member of The Rutherglen Cemetery Foundation.  Director, Brisbane 
Lions Foundation.  

Special Responsibilities

Mr Pearce is Chair of the Board Sub-Committee established on 24 February 2011

Interest in shares and options 
(direct & indirect)

11,765,538 ordinary shares in Collection House Limited

Dennis Punches

Non-executive Deputy Chairman. Age 75

Qualifications

Experience

BSC

Appointed to the Board in July 1998, and in 2000 was appointed as Chairman of Collection House Limited. 
Re-elected Director 29 October 2010. Stepped down as Chairman to become Deputy Chairman effective 25 June 
2009.  Former director of Attention LLC Inc, Analysis and Technology Inc, and co-founder and former Chairman of 
Payco American Corporation.  Co-Chairman of the International Collectors Group and a Trustee for Wisconsin’s Carroll 
College.  

Special responsibilities

Mr Punches is a Member of the Remuneration Committee.

Interest in shares and options 
(direct & indirect)

Tony Coutts

Experience

19,101,266 ordinary shares in Collection House Limited

Non-executive director. Age 52

General Manager of Collection House Limited from 1995 to 1998. Appointed an Executive Director in September 
1998 with executive responsibilities as Director of Sales. Non-Executive Director from 1 July 2006. Re-elected 29 
October 2010. 18 years in the finance and insurance industry (Australian Guarantee Corporation Ltd).  15 years in the 
debt collection industry, the last 13 of which were spent at Collection House.  

Special responsibilities

Mr Coutts is a Member of the Audit and Risk Management Committee, Chair of the Remuneration Committee and a 
Member of the Board Sub-Committee established on 24 February 2011.

Interest in shares and options 
(direct & indirect)

Bill Kagel

Experience

4,464,600 ordinary shares in Collection House Limited

Non-executive Director. Age 74

Appointed to the Board in February 2000. Over 40 years debt collection industry experience. Co-founder and Senior 
Vice President of Payco American Corporation, USA and former Director of Outsourcing Solutions Inc.  Re-elected 
Director 31 October 2008.

Special responsibilities

Mr Kagel is a member of the Remuneration Committee.

Interest in shares and options 
(direct & indirect)

1,551,269 ordinary shares in Collection House Limited

28

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Kerry Daly

Qualifications

Experience

Non-executive Director. Age 53

BBus (Acc), QUT

Mr Daly has over 30 years experience in the financial services sector.  Mr Daly was elected a Director of Collection 
House Limited on 30 October 2009.  During the period 1987 to December 2000, Mr Daly was Managing Director 
and Chief Executive Officer of The Rock Building Society Limited where he initiated its demutualisation and was 
responsible for its ASX listing.  From January 2001, he was appointed an Executive Director of fixed interest 
brokerage and investment banking business Grange Securities Limited.  Mr Daly is currently a non-executive Director 
of AstiVita Renewables Limited, Tamawood Limited and Trustees Australia Limited. 

Special responsibilities

Mr Daly is Chair of the Audit and Risk Management Committee and a Member of the Board Sub-Committee 
established on 24 February 2011.

Interest in shares and options 
(direct & indirect)

200,000 ordinary shares in Collection House Limited

David Gray

Qualifications 

Experience

Non-executive Director. Age 64 

BSc (UK), Honorary Doctorate, QUT 

Mr Gray has more than 20 years experience in senior executive positions with large national and international 
companies.  Mr Gray is currently the Chairman of Queensland Cyber Infrastructure (March 2008), Chairman of 
Australia Research Council for Aviation Automation (August 2007), Deputy Chairman of Civil Aviation Safety Authority 
(CASA) (July 2009) and a Director of the Brisbane Airport Corporation (April 2010).  

Previously, Mr Gray was Chairman of Queensland Motorways (2006-2010), Chairman of WaterSecure (2008-2011), 
Managing Director of Boeing Australia (1995-2006), Managing Director of GEC Marconi (Australia)(1990-1995), 
Divisional Chief Executive of GEC (Australia) Heavy Engineering (1984-1990) and Operations Manager of Teltech in 
South Africa (1981-1984).

Mr Gray was appointed a Director of the Board on 28 June 2011.

Interest in shares and options 
(direct & indirect)

Nil 

Tony Aveling

Qualifications

Experience

Interest in shares and options 
(direct & indirect)

Managing Director and Chief Executive Officer. Age 67 (retired on 31 July 2010)

SFFin, FAIM, FAICD

47 years in the financial services industry including 35 years at Westpac Banking Corporation. Senior positions 
included Chief Executive Business and Private Banking, Managing Director and Chief Executive Officer Australian 
Guarantee Corporation Limited, and General Manager Europe.  3 years as Chief Executive Officer Australian Bankers’ 
Association.  Is a Senior Fellow of the Financial Services Institute of Australasia (SFFin), a Fellow of the Australian 
Institute of Management (FAIM), a Fellow of the Australian Institute of Company Directors (FAICD), and a graduate 
of the Advanced Management Program of the Harvard Business School. Honorary Governor Science Foundation for 
Physics within the University of Sydney.  Resigned as Director of Global MoneyLine Limited (March 2008).  Mr Aveling 
retired as Managing Director and Chief Executive Officer on 31 July 2010.  

505,000 ordinary shares in Collection House Limited at the time of Mr Aveling’s retirement.

2,000,000 options (Original Options) were issued to Mr Aveling in accordance with this Employment Agreement in 
February 2007.  While 400,000 of the Original Options had no price qualifying hurdles, all the Original Options expired 
on 28 February 2011.  None of the Original Options were exercised before expiry or during the Relevant Period.  

A further 2,000,000 CLH options were issued to Mr Aveling in accordance with his varied Employment Agreement and 
approved by Shareholders on 31 October 2008.  The terms of Mr Aveling’s Employment Agreement as varied provided 
that Mr Aveling may exercise those options when and if certain qualifying price hurdles were achieved before the expiry 
date namely, 25 June 2013 and the options had vested (the Vesting Date was 25 June 2011).  We confirm that 60% 
of the 2,000,000 options (1,200,000 options) became exercisable on 25 June 2011.  None of the qualified options 
were exercised during FY11.  

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

29

{ DIRECTORS’ REPORT for the year ended 30 june 2011

COMPANY SECRETARY

The Company Secretary to 30 June, 2011 was Michael Watkins.  Mr Watkins was appointed to the position of Company Secretary on 21 December 
2006.  Before joining Collection House Limited, Michael Watkins was in practice as a commercial lawyer from 1978 and as a partner in his own Brisbane 
CBD law firm from 1980, until accepting the appointment as General Counsel of the Group in 2000.  Mr Watkins undertakes the combined roles of 
General Counsel and Company Secretary for the Group.  

MEETINGS OF DIRECTORS

The numbers of meetings of the Group’s board of directors and of each board committee held during the year ended 30 June 2011, and the numbers 
of meetings attended by each director were:

Directors

Audit and Risk 
Management

Remuneration

Sub-Committee*

Meetings of committees

2011

Dennis Punches

John Pearce

Tony Coutts

Bill Kagel

Kerry Daly

David Gray 
(Appointed 28/6/11)

Tony Aveling 
(Retired 31/7/10)

A

8

8

8

8

8

0

0

A   Number of meetings attended

B

8

8

8

8

8

0

0

A

**

**

6

**

6

**

**

B

**

**

6

**

6

**

**

A

1

**

1

1

**

**

**

B

1

**

1

1

**

**

**

A

**

2

1

**

2

**

**

B

**

2

2

**

2

**

**

B   Number of meetings held during the time the director held office or was a member of the committee during the year

*    The CLH  Board Sub-Committee  was established on 24 February 2011 to undertake a strategic review process to assess and develop initiatives 
to  increase  shareholder  value  and  returns  in  the  short  to  medium  term  including  Board  succession  planning  and  future  composition,  Shareholder 
communication, capital optimisation and segmental performance review.  The Board Sub-Committee comprises John Pearce as Chairman, Tony Coutts 
and Kerry Daly both being Independent Non-Executive Directors.

    The Board Sub-Committee meets on a regular basis and updates the full Board about its activities. 

**   Not a member of the relevant committee

REMUNERATION REPORT 

The remuneration report is set out under the following main headings:

A  Principles used to determine the nature and amount of remuneration

B  Details of remuneration

C  Service agreements

D  Sharebased compensation

E  Additional information

The information provided in this remuneration report has been audited as required by Section 308(3C) of the Corporations Act 2001.

30

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

A 

 PRINCIPLES USED TO DETERMINE THE NATURE AND AMOUNT OF 
REMUNERATION (AUDITED)

The objective of the Group’s executive reward framework is to ensure reward for performance is competitive and appropriate for the results delivered.  
The framework aligns executive reward with achievement of strategic objectives and the creation of value for shareholders, and conforms with market 
practice for delivery of reward.  The Board ensures that executive reward satisfies the following key criteria for good reward governance practices:

• competitiveness and reasonableness;

• acceptability to shareholders;

• performance linkage / alignment of executive compensation;

• transparency; and

• capital management.

In consultation with key members of the Board who have many years industry operational experience and the General Manager – Human Resources 
and Corporate Services, the Group has structured an executive remuneration framework that is market competitive and complementary to the reward 
strategy of the organisation.

Alignment to shareholders’ interests:

• has economic profit as a core component of plan design;

•  focuses on sustained growth in shareholder wealth, consisting of dividends and growth in share price, and delivering constant return on assets as well 

as focusing the executive on key non-financial drivers of value; and

• attracts and retains high calibre executives.

Alignment to program participants’ interests:

•  rewards capability and experience;

•  reflects competitive reward for contribution to growth in shareholder wealth;

•  provides a clear structure for earning rewards; and

•  provides recognition for contribution.

The framework provides a mix of fixed and variable pay, and a blend of short and long term incentives.  As executives gain seniority with the Group, the 
balance of this mix shifts to a higher proportion of ‘’at risk’’ rewards.

Directors Fees

The current base fees were last reviewed with effect 25 August 2009. The Chairman continues to receive a non-executives director’s fee of $50,000 
per annum plus superannuation and is not drawing any additional fees for being Chairman of the Group.  The Chairman intends to use his director’s fees 
to purchase shares in Collection House Limited.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

3 1

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Non-Executive Directors 

Non-executive directors’ fees are determined within an aggregate directors’ fee pool limit, which is periodically recommended for approval by shareholders.  
Non-executive directors do not receive share options.

Payments are allowed for additional responsibilities for Board Chairmanship, Deputy Chairmanship, the Lead Independent Director role, for membership 
of Board Committees and for Board Committee Chairmanship.  Fees and payments to non-executive directors reflect the demands which are made on, 
and the responsibilities of, the directors.  

The following fees have applied:

FEES

Base fees

Chair

Other non-executive directors

Additional fees

Audit and Risk Management Committee Chair

Audit and Risk Management Committee Member

Lead Independent Director

For further information in relation to Directors remuneration, refer to page 33.

Executive Director

From 1 July 2010 
to 30 June 2011

From 25 August 2009 
to 30 June 2010

$50,000

$50,000

$30,000

$15,000

$50,000

$50,000

$30,000

$15,000

             $  5,000

               $  5,000

On 31 July 2010, Tony Aveling, Managing Director and Chief Executive Officer retired and ceased being an employee and Director of Collection House 
Limited.  Matt Thomas, previously Chief Operating Officer, commenced as CEO designate on 1 July 2010 and sole CEO on 1 August 2010.  A summary 
of Mr Aveling’s and Mr Thomas’ remuneration packages are set out in Section C of the Remuneration Report on page 34.

Executive pay

The executive pay and reward framework has three components:

•  base pay and short term incentive (STI);

•  long term incentives through participation in the Executive Share Option Plan, and

•  other remuneration such as superannuation.  

The combination of these comprises the executive’s total remuneration.

Base pay

Structured as a total employment cost package which may be delivered as a combination of cash and prescribed nonfinancial benefits at the executives’ 
discretion.  Executives are offered a competitive base pay that comprises the fixed component of pay and rewards.  External remuneration consultants, as 
required, provide analysis and advice to ensure base pay is set to reflect the market for a comparable role.  Base pay for executives is reviewed annually 
to ensure the executive’s pay is competitive with the market.  An executive’s pay is also reviewed on promotion.

Short Term Incentive

A portion of an executive’s pay is by way of an “at risk” bonus. This is subject to satisfactory completion of set objectives and payable at the discretion 
of the CEO in consultation with the Board.  

32

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Long Term Incentive

Certain eligible employees are offered long term incentives via the Executive Share Option Plan. See section D of the remuneration report for details.

Benefits

The major benefit provided to executives and eligible employees is the ability to participate in the Executive Share Option Plan.

Retirement allowances for Directors

There are no retirement allowances paid to non-executive directors, in line with recent guidance on non-executive directors’ remuneration.  

Retirement Benefits for Executives

There are no retirement benefits made available to executives, other than as are required by statute or by law.  

B  DETAILS OF REMUNERATION (AUDITED)

Amounts of remuneration

Details of the remuneration of the directors and the key management personnel (as defined in AASB 124 Related Party Disclosures) of the Collection 
House Group are set out in the following tables. 

The key management personnel of the Group, who have the authority and responsibility for planning, directing and controlling the activities of the entity, 
are as follows: 

•  T. Aveling – MD/CEO (retired as Managing Director and Chief Executive Officer on 31 July 2010)

•  M. Thomas  –  Chief  Executive  Officer  (previously  Chief  Operating  Officer,  commenced  as  CEO  designate  on  1  July  2010  and  sole  CEO  on 

1 August 2010)

•  A. Ralston – Chief Financial Officer 

•  M. Watkins – General Counsel and Company Secretary

•  K. Lynam  – General Manager – Human Resources and Corporate Services 

•  M. Voysey – Chief Marketing Officer (left the Company on 16 July 2010)

In addition, the following persons must be disclosed under the Corporations Act 2001 as they are among the highest remunerated Group executives:

•  T. Aveling – MD/CEO (retired as Managing Director and Chief Executive Officer on 31 July 2010)

•  M. Thomas – Chief Operating Officer (appointed Chief Executive Officer designate on 1 July 2010 and became sole CEO on 1 August 2010)

•  A. Ralston – Chief Financial Officer

•  M. Watkins – General Counsel and Company Secretary

•  M. Jones – Head of Contingent Collections

•  U. Danielian – Solicitor Director of Jones King Lawyers Pty Ltd (a subsidiary of the Group) retired from the Company on 31 October 2010.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

33

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Key management and highest paid personnel of the Group for the year ended 30 June 2011 is as follows:

Short Term Benefits

Salary  
& Fees
$

Cash 
Bonus 
$

Non- 
Monetary 
Benefits
$

Other
$

Post  
Employment  
Benefits 
Super (1)
$

Share  
Based  
Payments 
Options
$

Name

DIRECTORS

J.Pearce
Chairman

D.Punches
Deputy Chairman

T. Coutts
Independent Director

B. Kagel
Independent Director

K. Daly
Independent Director

D. Gray (2)
Independent Director

T. Aveling (3)
Managing Director

B. Adams (4)
Lead Independent Director

B. Connelly (4)
Independent Director

B. Hiller (4)
Independent Director

GROUP EXECUTIVES

M. Thomas
Chief Executive Officer

A. Ralston
Chief Financial Officer

M. Watkins
General Counsel and 
Company Secretary

K. Lynam
General Manager - 
Human Resources and 
Corporate Services 

M. Jones
Head of Contingent 
Collections

M. Voysey (5)
Chief Marketing Officer

U. Danielian (6)
Solicitor Director (Jones 
King Lawyers Pty Ltd) 

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

2011

2010

50,000

50,000

50,000

50,000

65,000

65,981

50,000

50,000

80,000

52,615

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

159,392

519,231

41,666

500,000

270

3,950

-

-

-

-

-

-

3,245

3,950

3,245

3,950

3,245

3,950

3,245

3,950

-

35,635

-

29,167

-

25,981

400,369

260,890

240,873

230,515

250,280

253,610

105,788

131,027

143,011

125,443

79,256

171,783

231,937

192,240

-

-

-

-

-

-

300,000

55,000

50,503

49,000

51,833

48,000

31,683

26,000

28,725

26,213

-

25,000

-

-

-

-

30,000

32,400

811

2,375

-

7,512

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3,949

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total
$

54,500

54,500

50,000

50,000

70,850

71,919

50,000

50,000

87,200

57,350

-

-

-

-

-

-

-

-

-

-

-

-

-

-

99,267

318,690

100,364

1,219,225

-

-

-

-

-

-

37,511

12,564

19,958

10,037

17,446

10,037

13,723

6,273

3,722

3,764

-

-

-

-

-

38,842

-

29,167

-

28,319

788,603

360,834

337,391

318,586

349,994

342,670

166,811

181,382

223,614

202,072

86,160

216,868

237,777

216,982

4,500

4,500

-

-

5,850

5,938

-

-

7,200

4,735

-

-

18,095

91,731

-

3,207

-

-

-

2,338

47,478

28,430

22,812

25,084

27,190

27,073

12,372

14,132

18,156

14,252

6,093

17,710

5,840

17,230

34

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

(1)   Superannuation  of  9%  was  paid  on  cash  bonuses.    The  superannuation  on  the  bonuses  has  been  included  in  the  superannuation  figure  in  the 

table on page 33.

(2)  David Gray was appointed a Non-Executive Director of the CLH Board on 28 June 2011.

(3)  Tony Aveling retired as Managing Director and Chief Executive Officer on 31 July 2010.

(4)  Barrie Adams, Bill Hiller and Barry Connelly did not stand for re-election on 30 October 2009.

(5)  Michael Voysey, Chief Marketing Officer, left the Company on 16 July 2010.

(6)  Ulysses Danielian, Solicitor Director, left the Company on 31 October 2010.

The  relative  proportions  of  remuneration  referred  to  in  the  table  on  page  33  that  are  fixed  and  linked  to  performance  and  share  based  options  are 
as follows:

Name

1. T. Aveling (retired 31 July 2010)

2  M. Thomas 

3. A. Ralston

4. M. Watkins

5. K. Lynam

6. M. Jones

7. M. Voysey (left the Company 16 July 2010)

C  Service Agreements (audited) 

% Performance based

% Fixed

2011

2010

2011

2010

45

46

22

21

29

16

-

53

20

20

18

19

16

13

55

54

78

79

71

84

-

47

80

80

82

81

84

87

Remuneration and other terms of employment for the CEO and other key management personnel are also formalised in service agreements.  Except 
as otherwise stated, all contracts with executives may be terminated early by either party with three months notice.  Major provisions of the agreements 
relating to remuneration are set out below.

T. Aveling

MD/CEO 
(retired 31 July 2010)

Deed of Variation of 
Employment  Agreement

On 26 June 2008, the Collection House Board agreed to vary the MD/CEO’s remuneration 
package, subject to shareholder approval.  Shareholder approval was given at the AGM on 
31 October 2008.  Mr Aveling retired from this position on 31 July 2010. 

Annual base salary

$500,000 plus superannuation

Performance cash bonus  
pro-rata to 31 July 2011

Maximum level of $500,000 plus superannuation.  $45,416 inclusive of superannuation 
was paid.

(Objectives as agreed by 
the Board)

Options

At FY11 year end, the Board was provided with the financial and non-financial information 
relating to the MD/CEO’s performance to 31 July 2011 (pro-rata). The key objective 
related to Collection House profitability. Supporting objectives covered leadership, sales, 
stakeholder relationships, recruitment, trade debtors, organisational structure, succession 
planning, funding, premises, book quality, compliance and regulatory obligations. Based on 
this information, the Board determined the level of STI to be made to the MD/CEO. The 
payment was calculated based on performance against objectives and the Board’s exercise 
of discretion.

2,000,000 options granted in 2007 were not exercised and lapsed on the Expiry Date 
(28 February 2011).  2,000,000 options were granted in 2008.  See note 31 for further details.

M. Thomas

Annual Base Salary

$436,000 inclusive of superannuation for the year ended 30 June 2011 

Chief Executive Officer 
(appointed CEO 
designate on 1 July 
2010 and became sole 
CEO on 1 August 2010)

Performance cash bonus

$327,000 inclusive of superannuation was paid for the year ended 30 June 2011

Options

250,000 options granted in 2007 were not exercised and lapsed on the Expiry Date 
(28 February 2011).  250,000 options were granted in 2008.  1,479,000 options were 
granted in 2011.  See note 31 for further details.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

35

{ DIRECTORS’ REPORT for the year ended 30 june 2011

A. Ralston

Annual Base Salary 

$265,805 inclusive of superannuation for the year ended 30 June 2011 

Chief Financial Officer

Performance cash bonus

$55,048 inclusive of superannuation was paid for the year ended 30 June 2011

Options

200,000 options granted in 2007 were not exercised and lapsed on the Expiry Date (28 
February 2011).  200,000 options were granted in 2008.  591,000 options were granted 
in 2011.  See note 31 or further details.

M. Watkins

Annual Base Salary 

$272,805 inclusive of superannuation for the year ended 30 June 2011 

General Counsel and 
Company Secretary

Performance cash bonus

$56,498 inclusive of superannuation was paid for the year ended 30 June 2011

Options

200,000 options granted in 2007 were not exercised and lapsed on the Expiry Date (28 
February 2011).  225,000 options were granted in 2008.  443,000 options were granted 
in 2011.  See note 31 for further details.

K. Lynam

Annual Base Salary 

$166,755 inclusive of superannuation for the year ended 30 June 2011 

Performance cash bonus

$34,534 inclusive of superannuation was paid for the year ended 30 June 2011

General Manager – 
Human Resources and 
Corporate Services

Options

125,000 options granted in 2007 were not exercised and lapsed on the Expiry Date (28 
February 2011).  150,000 options were granted in 2008.  443,000 options were granted 
in 2011.  See note 31 for further details.

$86,160 inclusive of superannuation for the year ended 30 June 2011.  Mr Voysey left the 
company on 16 July 2010. 

M. Voysey

Annual Base Salary 

Chief Marketing Officer 
(left the Company on 
31 October 2010)

Performance cash bonus

Nil 

Options

Nil options granted

D  Share based compensation (audited)

Options

Options have been granted to certain eligible employees under the Collection House Executive Share Option Plan.  

The terms and conditions of all options mentioned above affecting remuneration in the previous, this or future reporting periods are set out in note 31 of 
the financial statements.

Options granted under the Executive Share Option Plan carry no dividend or voting rights. When exercisable, each option is convertible into one ordinary 
share of Collection House Limited.

Details of options over ordinary shares in Collection House Limited provided as remuneration to each director of Collection House Limited and Group 
Executives are set out below.  Further information on the options is set out in note 31 of the financial statements.

Name

1. M. Thomas

2. A. Ralston

3. M. Watkins

4. K. Lynam

Number of options granted 
during the year

Number of options vested 
during the year

2011

1,479,000

591,000

443,000

443,000

2010

-

-

-

-

2011

150,000

120,000

135,000

90,000

2010

-

-

-

-

The assessed fair value at grant date of options granted to the individuals is allocated over the period from grant date to vesting date, and the amount is 
included in the remuneration table in this report.  Fair values at grant date are independently determined using a modified binomial pricing model that takes 
into account the exercise price, the term of the option, the impact of dilution, the share price at grant date and expected price volatility of the underlying 
share, the expected dividend yield and the risk free interest rate for the term of the option.  

36

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Shares provided on exercise of remuneration options

Details of ordinary shares in Collection House Limited provided as a result of the exercise of remuneration options to each director of Collection House 
Limited and Group Executives are set out below.

Date of exercise 
of options

Number of ordinary shares 
issued on exercise of options 
during the year

Amounts paid per ordinary share

Name

Directors of Collection House Limited

Group Executives

2011

2010

2011

2010

-

-

-

-

-

-

-

-

-

-

No shares issued on the exercise of options during the period.

E  ADDITIONAL INFORMATION (AUDITED)

Principles used to determine the nature and amount of remuneration: relationship between remuneration and Group performance.

The overall level of executive reward takes into account the performance of the Group over a number of years, with greater emphasis given to the current 
and prior year.  Details of the relationship between the remuneration policy and Group’s performance over the last 5 years is detailed below.

Net profit after tax ($m’s)

Dividends Declared

Share price commenced 

Share price ended 

Basic Earnings per share  
(including discontinued operations)

2007

$3.81

2 cents 
franked

$1.03

$0.75

2008

$12.39

4.7 cents
franked

$0.78

$0.46

2009

$7.85

4.9 cents 
franked

$0.465

$0.49

2010

$8.92

5.8 cents 
franked

$0.47

$0.75

2011

$10.11

6.2 cents 
franked

$0.76

$0.65

3.9 cents

12.7 cents

8.1 cents

9.2 cents

10.4 cents

Details of remuneration: cash bonuses and options

For each cash bonus and grant of options included in the tables on page 33, the percentage of the available bonus or grant that was paid, or that vested, 
in the financial year, and the percentage that was forfeited because the person did not meet the service and performance criteria is set out on page 37.  
No part of the bonuses is payable in future years.  No options will vest unless the vesting conditions are met (see note 31 for details), hence the minimum 
value of the options yet to vest is nil.  The maximum value of the options yet to be expensed has been determined as the amount of the grant date fair 
value of the options that is yet to be expensed.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

37

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Cash bonus
2011

Options

Forfeited
%

Year 
granted

Vested
%

Forfeited
%

Lapsed
$

Financial years in which 
options may vest (subject 
to certain qualifying 
hurdles).  Refer to note 31

Minimum 
total value of 
options yet to 
be expensed

Maximum 
total value of 
options yet to 
be expensed

Name

1. M.Thomas

Paid

100

2. A. Ralston

95

3. M. Watkins

95

4. K. Lynam

95

-

5

5

5

8.3

91.7

5. T. Aveling 
(retired on  
31 July 2010)

2007

2008

2011

2007

2008

2011

2007

2008

2011

2007

2008

2011

2007

2008

-

60%

-

-

60%

-

-

60%

-

-

60%

-

-

60%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

100%

-

-

100%

-

-

100%

-

-

100%

-

-

100%

-

2009 - 2011

2011 - 2013

2012 - 2013

2009 - 2011

2011 - 2013

2012 - 2013

2009 - 2011

2011 - 2013

2012 - 2013

2009 - 2011

2011 - 2013

2012 - 2013

2009 - 2011

2011 - 2013

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

200,001

0

0

79,919

0

0

59,906

0

0

59,906

0

0

Loans to directors and executives

Information  on  loans  to  Directors  and  Group  Executives,  including  amounts,  interest  rates  and  repayment  terms  are  set  out  in  note  24  to  the 
financial statements.

Shares under option

Long term incentives are provided to certain eligible employees via the Executive Share Option Plan, see note 31 for further information. Unissued ordinary 
shares of Collection House Limited under option at the date of this report are as follows:

MD/CEO Options

Executive Share Option Plan

Date options 
granted

Number under 
option

Issue price of 
shares

No of shares 
issued
2011

31 October 2008

2,000,000

18 July 2008

1,437,500

1 March 2011

2,956,000

$0.4927

$0.4927

$0.6938

nil

nil

nil

Expiry date

25 June 2013

25 June 2013

20 December 2013

F. 

 ADDITIONAL INFORMATION (UNAUDITED) 

Insurance of officers

During the financial year, the Group paid a premium of $30,766 to insure the directors and secretaries of the Group and the executives of each of the 
divisions of the Group.

The liabilities insured are legal costs that may be incurred in defending civil or criminal proceedings that may be brought against the officers in their capacity 
as officers of entities in the Group, and any other payments arising from liabilities incurred by the officers in connection with such proceedings.  This does 
not include such liabilities that arise from conduct involving a wilful breach of duty by the officers or the improper use by the officers of their position or of 
information to gain advantage for themselves or someone else or to cause detriment to the Group.  It is not possible to apportion the premium between 
amounts relating to the insurance against legal costs and those relating to other liabilities.

38

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ REPORT for the year ended 30 june 2011

Proceedings on behalf of the Group

No person has applied to the Court under section 237 of the Corporations Act 2001 for leave to bring proceedings on behalf of the Group, or to intervene 
in any proceedings to which the Group is a party, for the purpose of taking responsibility on behalf of the Group for all or part of those proceedings.

No proceedings have been brought or intervened in on behalf of the Group with leave of the Court under section 237 of the Corporations Act 2001.

Non-audit services

The  Board  of  Directors,  in  accordance  with  advice  from  the  Audit  and  Risk  Management  Committee,  is  satisfied  that  the  provision  of  the  non-audit 
services during the year is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001.  During the year, 
the Group’s auditors have performed no other non-audit services in addition to their assurance duties.  All other assurance services are subject to the 
corporate governance procedures adopted by the Group.  

Details of the amounts paid to the auditors of the Group, Lawler Hacketts Audit, are set out below.

DESCRIPTION

1. Audit services, Lawler Hacketts Audit 
Audit and review of the financial reports and other audit work under the Corporations Act 2001. 

Total remuneration for audit services 

2. Other assurance services, Lawler Hacketts Audit

Total remuneration for audit-related services

TOTAL REMUNERATION

Auditor’s independence declaration

Consolidated

30 June 2011
$

30 June 2010
$

148,000

137,000

148,000

82,500

82,500

230,500

137,000

82,000

82,000

219,000

A copy of the auditor’s independence declaration as required under section 307C of the Corporations Act 2001 is set out on page 39.

Rounding of amounts

The Group is of a kind referred to in Class Order 98/100, issued by the Australian Securities and Investments Commission, relating to the ‘’rounding off’’ 
of amounts in the directors’ report.  Amounts in the directors’ report have been rounded off in accordance with that Class Order to the nearest thousand 
dollars, or in certain cases, to the nearest dollar.

Auditor

Lawler Hacketts Audit continues in office in accordance with section 327 of the Corporations Act 2001.

This report is made in accordance with a resolution of directors.

COLLECTION HOUSE LIMITED

John Pearce 
Chairman 
25 August 2011

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

39











































 
 
 
 
 
 
 
 
 
40

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

4 1

{ FINANCIAL STATEMENTS CONTENTS

Income

42  Income Statement
43   Statement of Comprehensive 
44  Balance Sheet
45   Statement of Changes 

in Equity

Statements

46  Cash Flow Statement
47   Notes to the Financial 
104 Directors’ Declaration
105 Independent Auditor’s Report

building relationships to last

201142

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ INCOME STATEMENT for the year ended 30 june 2011

Commission

Other revenue

Collections of purchased debt ledgers

Change in Fair Value of purchased debt ledgers

Net gain on financial assets - purchased debt ledgers

Revenue from continuing operations

Depreciation and amortisation expense

Other expenses

Employee expenses

Direct collection costs

Operating lease rental expense

Finance costs

Profit before income tax

Income tax expense

Profit from continuing operations

Profit for the year

Profit is attributable to:

Owners of Collection House Limited

Earnings per share for profit from continuing operations attributable to the  
ordinary equity holders of the company:

Basic earnings per share

Diluted earnings per share

Earnings per share for profit attributable to the ordinary equity holders of the company:

Basic earnings per share

Diluted earnings per share

The above income statement should be read in conjunction with the accompanying notes.

Consolidated

30 June 2011
$’000

30 June 2010
$’000

Notes

31,431

378

78,042

(33,073)

44,969

76,778

(2,901)

(4,632)

(34,547)

(11,017)

(3,453)

(5,645)

14,583

(4,466)

10,117

10,117

10,117

10,117

33,919

339

69,467

(29,879)

39,588

73,846

(2,618)

(4,551)

(34,873)

(11,930)

(3,280)

(4,772)

11,822

(2,899)

8,923

8,923

8,923

8,923

Cents

Cents

10.4

10.3

9.2

9.1

Cents

Cents

10.4

10.3

9.2

9.1

5

5

6

30

30

30

30

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

43

{ STATEMENT OF COMPREHENSIVE INCOME for the year ended 30 june 2011

Profit for the year

Other comprehensive income

Consolidated

30 June 2011
$’000

30 June 2010
$’000

Notes

10,117

8,923

Exchange differences on translation of foreign operations

22(a)

Total comprehensive income for the year

Total comprehensive income for the year is attributable to:

Owners of Collection House Limited

The above statement of comprehensive income should be read in conjunction with the accompanying notes.

(409)

9,708

9,708

9,708

(50)

8,873

8,873

8,873

44

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ BALANCE SHEET as at 30 june 2011

ASSETS

Current assets

Cash and cash equivalents

Receivables

Other financial assets at fair value through profit or loss

Other current assets

Total current assets

Non-current assets

Other financial assets at fair value through profit or loss

Property, plant and equipment

Intangible assets

Other non-current assets

Total non-current assets

Total assets

LIABILITIES

Current liabilities

Payables

Borrowings

Current tax liabilities

Provisions

Total current liabilities

Non-current liabilities

Borrowings

Provisions

Deferred tax liabilities

Total non-current liabilities

Total liabilities

Net assets

EQUITY

Contributed equity

Reserves

Retained profits

Total equity

The above balance sheet should be read in conjunction with the accompanying notes.

Consolidated

30 June 2011
$’000

30 June 2010
$’000

Notes

7

8

9

9

10

12

13

14

15

16

17

19

18

21

22(a)

22(b)

283

6,692

44,598

17

51,590

459

5,459

35,234

16

41,168

117,439

111,251

6,221

22,813

414

146,887

198,477

6,948

2,744

5,772

2,072

17,536

73,900

360

10,817

85,077

102,613

95,864

67,256

106

28,502

95,864

95,864

6,572

21,786

177

139,786

180,954

4,088

601

842

2,095

7,626

66,900

337

14,219

81,456

89,082

91,872

67,256

294

24,322

91,872

91,872

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

45

{ STATEMENT OF CHANGES IN EQUITY  for the year ended 30 june 2011

Attributable to members of  
Collection House Limited

Consolidated

Balance at 1 July 2009

Opening balance adjustment

Restated total equity at the beginning of the financial year

Profit for the year

Exchange differences on translation of foreign operations

Total comprehensive income for the year

Transactions with owners in their capacity as owners:

Dividends provided for or paid

Employee share options - value of employee services

Total transactions with owners

Balance at 30 June 2010

Balance at 1 July 2010

Opening balance adjustment

Profit for the year

Exchange differences on translation of foreign operations

Total comprehensive income for the year

Transactions with owners in their capacity as owners:

Dividends provided for or paid

Employee share options - value of employee services

Total transactions with owners

Balance at 30 June 2011

Contributed 
equity
$’000

Reserves
$’000

Notes

Retained 
earnings
$’000

Total 
equity
$’000

20,533

87,960

121

20,654

8,923

-

8,923

121

88,081

8,923

(50)

8,873

(5,255)

(5,255)

-

(5,255)

24,322

24,322

-

173

(5,082)

91,872

91,872

-

10,117

10,117

171

-

171

-

(50)

(50)

-

173

173

294

294

-

-

(409)

(409)

-

10,117

(409)

9,708

-

221

221

106

(5,937)

(5,937)

-

(5,937)

28,502

221

(5,716)

95,864

22

22

22

22

22

22

67,256

-

67,256

-

-

-

-

-

-

67,256

67,256

-

-

-

-

-

-

-

67,256

The above statement of changes in equity should be read in conjunction with the accompanying notes.

46

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ CASH FLOW STATEMENT for the year ended 30 june 2011

Cash flows from operating activities

Receipts from customers and debtors (inclusive of goods and services tax)

Payments to suppliers and employees (inclusive of goods and services tax)

Interest paid

Income taxes refunded / (paid)

Net cash (outflow) inflow from operating activities

Cash flows from investing activities

Proceeds from sale of property, plant & equipment

Payments for property, plant and equipment

Payments for leasehold improvements

Payments for other financial assets at fair value through profit or loss

Payments for intangible assets

Net cash (outflow) inflow from investing activities

Cash flows from financing activities

Proceeds from borrowings

Repayment of borrowings

Dividends paid to company’s shareholders

Net cash inflow (outflow) from financing activities

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the financial year

Effects of exchange rate changes on cash and cash equivalents

Cash and cash equivalents at end of year

The above cash flow statement should be read in conjunction with the accompanying notes.

Consolidated

30 June 2011
$’000

30 June 2010
$’000

Notes

114,486

(58,009)

56,477

(5,607)

(2,938)

47,932

1

(976)

(5)

(48,626)

(1,695)

(51,301)

7,008

-

(5,937)

1,071

(2,298)

(142)

(16)

(2,456)

109,947

(61,272)

48,675

(4,771)

(4,151)

39,753

-

(862)

(31)

(29,448)

(2,083)

(32,424)

-

(2,800)

(5,255)

(8,055)

(726)

584

-

(142)

33

10

17

23

7

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

47

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies

The principal accounting policies adopted in the preparation of these consolidated financial statements are set out below.  These policies have been 
consistently applied to all the years presented, unless otherwise stated.  The financial statements are for the consolidated entity consisting of Collection 
House Limited and its subsidiaries.

(a)  Basis of preparation

These general purpose financial statements have been prepared in accordance with Australian Accounting Standards, other authoritative pronouncements 
of the Australian Accounting Standards Board, Urgent Issues Group Interpretations and the Corporations Act 2001.  

(i) 

Compliance with IFRS

The consolidated financial statements of the Collection House Limited group also comply with International Financial Reporting Standards (IFRS) as issued 
by the International Accounting Standards Board (IASB).

(ii) 

Early adoption of standards

The Group has elected to apply the following pronouncements to the annual reporting period beginning 1 July 2010: 

 AASB  9  Financial Instruments  and  AASB  2009-11  Amendments to Australian Accounting Standards arising from AASB 9  (effective  from 
1 January 2013).

This  includes  applying  the  revised  pronouncement  to  the  comparatives  in  accordance  with  AASB  108  Accounting  Policies,  Changes  in  Accounting 
Estimates and Errors.  None of the items in the financial statements had to be restated as the result of applying these standards. 

(iii) 

Historical cost convention

These financial statements have been prepared under the historical cost convention, as modified by the revaluation of available-for-sale financial assets, 
financial assets and liabilities (including derivative instruments) at fair value through profit or loss, and certain classes of property, plant and equipment.

(iv) 

Critical accounting estimates

The preparation of financial statements requires the use of certain critical accounting estimates.  It also requires management to exercise its judgement 
in the process of applying the Group’s accounting policies.  The areas involving a higher degree of judgement or complexity, or areas where assumptions 
and estimates are significant to the financial statements, are disclosed in note 3. 

(b)  Principles of consolidation

(i) 

Subsidiaries

The consolidated financial statements incorporate the assets and liabilities of all subsidiaries of Collection House Limited (‘’company’’ or ‘’parent entity’’) 
as at 30 June 2011 and the results of all subsidiaries for the year then ended.  Collection House Limited and its subsidiaries together are referred to in 
this financial report as the Group or the consolidated entity. 

Subsidiaries are all entities (including special purpose entities) over which the Group has the power to govern the financial and operating policies, generally 
accompanying a shareholding of more than one-half of the voting rights.  The existence and effect of potential voting rights that are currently exercisable 
or convertible are considered when assessing whether the Group controls another entity.

Subsidiaries are fully consolidated from the date on which control is transferred to the Group. They are de-consolidated from the date that control ceases.

The acquisition method of accounting is used to account for business combinations by the Group (refer to note 1(h)). 

Intercompany  transactions,  balances  and  unrealised  gains  on  transactions  between  Group  companies  are  eliminated.    Unrealised  losses  are  also 
eliminated unless the transaction provides evidence of the impairment of the asset transferred.  Accounting policies of subsidiaries have been changed 
where necessary to ensure consistency with the policies adopted by the Group.

There are currently no minority interests in the group.

 
48

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(c)  Segment reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. The chief operating 
decision  maker,  who  is  responsible  for  allocating  resources  and  assessing  performance  of  the  operating  segments,  has  been  identified  as  the 
Board of Directors.

(d)  Foreign currency translation

(i) 

Functional and presentation currency

Items  included in the financial  statements of each of the Group’s operations are measured using the currency of the primary economic environment 
in  which  it  operates  (‘the  functional  currency’).  The  financial  statements  are  presented  in  Australian  dollars,  which  is  the  Group’s  functional  and 
presentation currency.

(ii) 

Transactions and balances

Foreign currency transactions are translated into the functional currency using the exchange rates prevailing at the dates of the transactions.  Foreign 
exchange gains and losses resulting from the settlement of such transactions and from the translation at year end exchange rates of monetary assets and 
liabilities denominated in foreign currencies are recognised in the profit or loss, except when they are deferred in equity as qualifying cash flow hedges 
and qualifying net investment hedges or are attributable to part of the net investment in a foreign operation. 

Non-monetary items that are measured at fair value in a foreign currency are translated using the exchange rates at the date when the fair value was 
determined.  Translation differences on assets and liabilities carried at fair value are reported as part of the fair value gain or loss. 

(iii) 

Group companies

The results and financial position of foreign operations (none of which has the currency of a hyperinflationary economy) that have a functional currency 
different from the presentation currency are translated into the presentation currency as follows: 

• assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that balance sheet

•  income and expenses for each income statement and statement of comprehensive income are translated at average exchange rates (unless this is not 
a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income and expenses are translated 
at the dates of the transactions), and

•  all resulting exchange differences are recognised in other comprehensive income.

On  consolidation,  exchange  differences  arising  from  the  translation  of  any  net  investment  in  foreign  entities,  and  of  borrowings  and  other  financial 
instruments  designated  as  hedges  of  such  investments,  are  recognised  in  other  comprehensive  income.    When  a  foreign  operation  is  sold  or  any 
borrowings forming part of the net investment are repaid, a proportionate share of such exchange difference is reclassified to profit or loss, as part of the 
gain or loss on sale where applicable. 

Goodwill  and  fair  value  adjustments  arising  on  the  acquisition  of  a  foreign  operation  are  treated  as  assets  and  liabilities  of  the  foreign  operation  and 
translated at the closing rate. 

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

49

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(e)  Revenue recognition

Revenue is measured at the fair value of the consideration received or receivable.  Amounts disclosed as revenue are net of returns, trade allowances, 
rebates and amounts collected on behalf of third parties. 

The  Group  recognises  revenue  when  the  amount  of  revenue  can  be  reliably  measured,  it  is  probable  that  future  economic  benefits  will  flow  to  the 
Group and specific criteria have been met for each of the Group’s activities as described below.  The amount of revenue is not considered to be reliably 
measurable until all contingencies relating to the sale have been resolved.  The Group bases its estimates on historical results, taking into consideration 
the type of customer, the type of transaction and the specifics of each arrangement. 

Revenue is recognised for the major business activities as follows: 

(i) 

Gains and losses on financial assets

Net gains on financial assets are disclosed in the income statement as collections of Purchased Debt ledgers net of any change in fair value of the ledgers. 
The company classifies purchased debt ledgers as financial assets at fair value through profit or loss. 

The net gain on these assets is disclosed as revenue in the income statement. 

Net gains or losses on financial assets are recognised as they accrue. 

(ii) 

Rendering of services

Revenue from rendering services is recognised to the extent that it is probable that the revenue benefits will flow to the Group and the revenue can be 
reliably measured.

(iii) 

Sale of non-current assets

The net gain or loss on disposal is included as either a revenue or an expense at the date control of the asset passes to the buyer, usually when an 
unconditional contract of sale is signed.

The gain or loss on disposal  is calculated as the difference between the carrying amount of the asset at the time of disposal and the net proceeds 
on disposal.

(iv) 

Dividends

Revenue from dividends and distributions from controlled entities is recognised by the Parent Entity when they are declared by the controlled entities.

Revenue from dividends from other investments is recognised when received.

50

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(f) 

Income tax

The income tax expense or revenue for the period is the tax payable on the current period’s taxable income based on the applicable income tax rate for 
each jurisdiction adjusted by changes in deferred tax assets and liabilities attributable to temporary differences and to unused tax losses.

The current income tax charge is calculated on the basis of the tax laws enacted or substantively enacted at the end of the reporting period in the countries 
where the company’s subsidiaries and associates operate and generate taxable income.  Management periodically evaluates positions taken in tax returns 
with respect to situations in which applicable tax regulation is subject to interpretation.  It establishes provisions where appropriate on the basis of amounts 
expected to be paid to the tax authorities.

Deferred income tax is provided in full, using the liability method, on temporary differences arising between the tax bases of assets and liabilities and their 
carrying amounts in the consolidated financial statements.  However, deferred tax liabilities are not recognised if they arise from the initial recognition of 
goodwill.  Deferred income tax is also not accounted for if it arises from initial recognition of an asset or liability in a transaction other than a business 
combination that at the time of the transaction affects neither accounting nor taxable profit or loss.  Deferred income tax is determined using tax rates 
(and laws) that have been enacted or substantially enacted by the end of the reporting period and are expected to apply when the related deferred income 
tax asset is realised or the deferred income tax liability is settled.

Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable that future taxable amounts will be 
available to utilise those temporary differences and losses.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and liabilities and when the deferred tax 
balances relate to the same taxation authority.  Current tax assets and tax liabilities are offset where the entity has a legally enforceable right to offset and 
intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously.

Collection  House  Limited  and  its  wholly-owned  Australian  controlled  entities  have  implemented  the  tax  consolidation  legislation.    As  a  consequence, 
these entities are taxed as a single entity and the deferred tax assets and liabilities of these entities are set off in the consolidated financial statements. 

Current and deferred tax is recognised in profit or loss, except to the extent that it relates to items recognised in other comprehensive income or directly 
in equity.  In this case, the tax is also recognised in other comprehensive income or directly in equity, respectively.

Taxation of Financial Arrangements legislation

The Tax Laws Amendment (Taxation of Financial Arrangements) Act 2009 (TOFA legislation) was passed in 2009.  The TOFA legislation provides a 
framework for the taxation of financial arrangements, potentially providing closer alignment between tax and accounting requirements.  The regime also 
includes comprehensive tax hedging rules that would allow the tax recognition of gains and losses on many hedging instruments to be matched to the 
accounting recognition of gains and losses of the underlying hedged items. At 30 June 2011, the company does not have any hedged instruments and 
has never used them up to this date.

TOFA is mandatory for the Company for the tax year beginning 1 July 2010.  There are specific transitional provisions in relation to the taxation of existing 
financial arrangements outstanding at the transition date (i.e. there is a choice to bring pre-commencement financial arrangements into the new regime 
subject to a balancing adjustment being calculated on transition to be returned over the next succeeding four tax years).  Based on analysis conducted 
by the Company, the Company has elected to bring pre-commencement financial arrangements into the TOFA regime.

Further, the Company has performed a review in relation to whether to adopt certain tax-timing methodologies under the TOFA regime.  As a result of 
this review, the Company has elected to adopt the reliance on financial reports methodology.  This election, together with the transitional election, has the 
effect of bringing to account deferred tax balances on financial arrangements, that existed at 30 June 2010, over a four year period.  Further, there will 
be a closer alignment between tax and accounting recognition and measure of financial arrangements and consequently less deferred taxes associated 
with these financial arrangements in future years.

(g)  Leases

Leases in which a significant portion of the risks and rewards of ownership are not transferred to the Group as lessee are classified as operating leases 
(note 27).  Payments made under operating leases (net of any incentives received from the lessor) are charged to the profit or loss on a straight-line 
basis over the period of the lease.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

51

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(h)  Business combinations

The acquisition method of accounting is used to account for all business combinations, regardless of whether equity instruments or other assets are 
acquired.  The consideration transferred for the acquisition of a subsidiary comprises the fair values of the assets transferred, the liabilities incurred and 
the equity interests issued by the Group.  The consideration transferred also includes the fair value of any asset or liability resulting from a contingent 
consideration arrangement and the fair value of any pre-existing equity interest in the subsidiary.  Acquisition-related costs are expensed as incurred.  
Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are, with limited exceptions, measured initially at 
their fair values at the acquisition date.  On an acquisition-by-acquisition basis, the Group recognises any non-controlling interests in the acquiree either 
at fair value or at the non-controlling interests’s proportionate share of the acquiree’s net identifiable assets.

The excess of the consideration transferred, the amount of any non-controlling interests in the acquiree and the acquisition-date fair value of any previous 
equity interest in the acquiree over the fair value of the Group’s share of the net identifiable assets acquired is recorded as goodwill.  If those amounts are 
less than the fair value of the net identifiable assets of the subsidiary acquired and the measurement of all amounts has been reviewed, the difference is 
recognised directly in profit or loss as a bargain purchase.

Where settlement of any part of cash consideration is deferred, the amounts payable in the future are discounted to their present value as at the date 
of exchange.  The discount rate used is the entity’s incremental borrowing rate, being the rate at which a similar borrowing could be obtained from an 
independent financier under comparable terms and conditions.

(i) 

Impairment of assets

Goodwill and intangible assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment, or more frequently 
if events or changes in circumstances indicate that they might be impaired.  Other assets are reviewed for impairment whenever events or changes in 
circumstances indicate that the carrying amount may not be recoverable.  An impairment loss is recognised for the amount by which the asset’s carrying 
amount exceeds its recoverable amount.  The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use.  For the purposes 
of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash inflows which are largely independent of 
the cash inflows from other assets or groups of assets (cash-generating units). 

(j)  Cash and cash equivalents

For  the  purpose  of  presentation  in  the  cash  flow  statement,  cash  and  cash  equivalents  includes  cash  on  hand,  deposits  held  at  call  with  financial 
institutions, other short-term, highly liquid investments with original maturities of three months or less that are readily convertible to known amounts of 
cash and which are subject to an insignificant risk of changes in value, and bank overdrafts.  Bank overdrafts are shown within borrowings in current 
liabilities in the consolidated balance sheet.

(k)  Trade receivables

Trade receivables are recognised initially at fair value less provision for impairment. Trade receviables are due for settlement no more than 30 days from 
the date of recognition, and are presented as current assets unless collection is not expected for more than 12 months after the reporting date.

Collectability of trade receivables is reviewed on an ongoing basis.  Debts which are known to be uncollectible are written off by reducing the carrying 
amount directly.  An allowance account (provision for impairment of trade receivables) is used when there is objective evidence that the Group will not 
be able to collect all amounts due according to the original terms of the receivables.  Significant financial difficulties of the debtor, probability that the 
debtor will enter bankruptcy or financial reorganisation, and default or delinquency in payments (more than 30 days overdue) are considered indicators 
that the trade receivable is impaired.  The amount of the impairment allowance is the difference between the asset’s carrying amount and the present 
value of estimated future cash flows, discounted at the original effective interest rate.  Cash flows relating to short-term receivables are not discounted 
if the effect of discounting is immaterial.  

The amount of the impairment loss is recognised in profit or loss within other expenses.  When a trade receivable for which an impairment allowance 
had been recognised becomes uncollectible in a subsequent period, it is written off against the allowance account.  Subsequent recoveries of amounts 
previously written off are credited against other expenses in profit or loss.

52

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(l)  Other financial assets

Classification

The  Group  classifies  its  financial  assets  in  the  following  categories:  financial  assets  at  fair  value  through  profit  or  loss  and  loans  and  receivables. 
The classification depends on the purpose for which the financial assets were acquired.  Management determines the classification of its financial assets 
at initial recognition and re-evaluates this designation at each reporting date.

(i) 

Financial assets at fair value through profit or loss - Purchased debt ledgers (PDL’s)

Purchased debt ledgers have been included in this category of financial assets as it is managed and its performance is evaluated on a fair value basis.

Purchased debt ledgers are initially recorded at cost (including incidental costs of acquisition) and thereafter at fair value in the balance sheet.  In the 
absence of an active market the fair value of a particular ledger is determined based on a valuation technique.  The valuation is based on the present 
value of expected future cash flows.

When the carrying value of a ledger is greater than the present value of its expected future cashflows the carrying amount is reduced to its recoverable 
amount (fair value), being the anticipated future cash flows discounted to present value.

Net gains on financial assets are disclosed in the income statement as collections of purchased debt ledgers net of any change in fair value of the ledgers.

Purchased debt ledgers are included as non-current assets, except for the amount of the ledger that is expected to be realised within 12 months of the 
balance sheet date, which is classified as a current asset.

(ii) 

Loans and receivables

Loans and receivables and held to maturity investments are subsequently carried at amortised cost using the effective interest method.

Recognition and derecognition

Regular way purchases and sales of financial assets are recognised on trade-date - the date on which the Group commits to purchase or sell the asset.  
Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired or have been transferred and the Group 
has transferred substantially all the risks and rewards of ownership.

When securities classified as available-for-sale are sold, the accumulated fair value adjustments recognised in other comprehensive income are reclassified 
to profit or loss as gains and losses from investment securities.

Measurement

At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not at fair value through profit or loss, 
transaction costs that are directly attributable to the acquisition of the financial asset.  Transaction costs of financial assets carried at fair value through 
profit or loss are expensed in profit or loss.

Details on how the fair value of financial instruments is determined are disclosed in note 2.

(m)  Fair value estimation of financial assets and liabilities

The fair value of financial assets and financial liabilities must be estimated for recognition and measurement or for disclosure purposes.

The  fair  value  of  financial  instruments  that  are  not  traded  in  an  active  market  is  determined  using  valuation  techniques.    The  Group  uses  estimated 
discounted cash flows to determine fair value.

Refer to Note 2 for further details of fair value determination.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

53

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(n)  Property, plant and equipment

All assets acquired including property, plant and equipment and intangibles other than goodwill are initially recorded at their cost of acquisition at the date 
of acquisition, being the fair value of the consideration provided plus incidental costs directly attributable to the acquisition.  When equity instruments are 
issued as consideration, their market price at the date of acquisition is used as fair value.  Transaction costs arising on the issue of equity instruments are 
recognised directly in equity subject to the extent of proceeds received, otherwise these costs are expensed.

Where settlement of any part of cash consideration is deferred, the amounts payable are recorded at their present value, discounted at the rate applicable 
to the Company if similar borrowings were obtained from an independent financier under comparable terms and conditions. 

The costs of assets constructed or internally generated by the Group, other than goodwill, include the cost of materials and direct labour.  Directly attributable 
overheads and other incidental costs are also capitalised to the asset.  Borrowing costs are capitalised to qualifying assets as set out in note 1(r).

Expenditure, including that on internally generated assets, is only recognised as an asset when the Group controls future economic benefits as a result of 
the costs incurred, it is probable that those future economic benefits will eventuate, and the costs can be measured reliably. Costs attributable to feasibility 
and alternative approach assessments are expensed as incurred.

All assets, including intangibles other than goodwill, are depreciated / amortised using the straight-line method over their estimated useful lives taking into 
account estimated residual values with the exception of purchased debt which subject to fair value adjustments based upon the benefits to be derived 
from the asset.

Assets are depreciated or amortised from the date of acquisition or, in respect of internally constructed assets, from the time an asset is completed and 
held ready for use.  

Depreciation  and  amortisation  rates  and  methods  are  reviewed  annually  for  appropriateness.    When  changes  are  made,  adjustments  are  reflected 
prospectively in current and future periods only.

 - Plant and equipment 

 - Computer equipment 

 - Leased plant and equipment 

4-12 years

3-5 years

Term of Lease + expected renewal

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period. 

An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable 
amount (note 1(i)). 

Gains and losses on disposals are determined by comparing proceeds with carrying amount.  These are included in profit or loss.  When revalued assets 
are sold, it is Group policy to transfer any amounts included in other reserves in respect of those assets to retained earnings. 

54

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(o) 

Intangible assets

(i)   

Goodwill

Goodwill is measured as described in note 1(h).  Goodwill on acquisitions of subsidiaries is included in intangible assets.  Goodwill on acquisitions of 
associates is included in investments in associates.  Goodwill is not amortised but it is tested for impairment annually, or more frequently if events or 
changes in circumstances indicate that it might be impaired, and is carried at cost less accumulated impairment losses.  Gains and losses on the disposal 
of an entity include the carrying amount of goodwill relating to the entity sold.

Goodwill is allocated to cash-generating units for the purpose of impairment testing.  The allocation is made to those cash-generating units or groups of 
cash-generating units that are expected to benefit from the business combination in which the goodwill arose, identified according to operating segments 
(note 4).

(ii)   

IT development and software

Costs incurred in developing products or systems and costs incurred in acquiring software and licenses that will contribute to future period financial benefits 
through revenue generation and/or cost reduction are capitalised to software and systems.  Costs capitalised include external direct costs of materials 
and service and direct payroll and payroll related costs of employees’ time spent on the project.  Amortisation is calculated on a straight-line basis over 
periods generally ranging from 2 to 12 years.

IT development costs include only those costs directly attributable to the development phase and are only recognised following completion of technical 
feasibility and where the Group has an intention and ability to use the asset.

(iii)    Other intangible assets

Licences and intellectual property are considered to have an definite useful life and are carried at cost less accumulated amortisation.  All costs associated 
with the maintenance and protection of these assets are expensed in the period consumed.

(p)  Trade and other payables

These amounts represent liabilities for goods and services provided to the Group prior to the end of financial year which are unpaid.  The amounts are 
unsecured and are usually paid within 30 days of recognition. Trade and other payables are presented as current liabilities unless payment is not due 
within 12 months from the reporting date.

(q)  Borrowings

All borrowings are recognised at their principal amounts subject to setoff arrangements which represent the present value of future cash flows associated 
with servicing the debt.  Where interest is payable in arrears the interest expense is accrued over the period it becomes due, is recorded at the contracted 
rate as part of “Other creditors and accruals”.

Where interest is paid in advance, the interest expense is recorded as a part of “Prepayments” and released over the period to maturity.

Borrowings are removed from the consolidated balance sheet when the obligation specified in the contract is discharged, cancelled or expired.  The 
difference  between  the  carrying  amount  of  a  financial  liability  that  has  been  extinguished  or  transferred  to  another  party  and  the  consideration  paid, 
including any non-cash assets transferred or liabilities assumed, is recognised in profit or loss as other income or finance costs.

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the liability for at least 12 months after 
the reporting period.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

55

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(r)  Borrowing costs

Borrowing costs incurred for the construction of any qualifying asset are capitalised during the period of time that is required to complete and prepare the 
asset for its intended use or sale.  Other borrowing costs are expensed.

Borrowing costs include interest, amortisation of discounts or premiums relating to borrowings, amortisation of ancillary costs incurred in connection with 
arrangement of borrowings, foreign exchange losses net of any hedged amounts on borrowings, including trade creditors and lease finance charges.

Ancillary costs incurred in connection with the arrangement of borrowings are capitalised and amortised over the life of the borrowings.

(s)  Provisions

Provisions for legal claims are recognised when the Group has a present legal or constructive obligation as a result of past events, it is probable that 
an outflow of resources will be required to settle the obligation and the amount has been reliably estimated.  Provisions are not recognised for future 
operating losses.

Provisions are measured at the present value of management’s best estimate of the expenditure required to settle the present obligation at the end of 
the reporting period.  The discount rate used to determine the present value is a pre-tax rate that reflects current market assessments of the time value 
of money and the risks specific to the liability.  The increase in the provision due to the passage of time is recognised as interest expense.

(t)  Employee benefits

(i) 

Short-term obligations

Liabilities for wages and salaries, including non-monetary benefits, annual leave expected to be settled within 12 months after the end of the period in 
which the employees render the related service are recognised in respect of employees’ services up to the end of the reporting period and are measured 
at the amounts expected to be paid when the liabilities are settled.  The liability for annual leave is recognised in the provision for employee benefits.  All 
other short-term employee benefit obligations are presented as payables.

(ii) 

Other long-term employee benefit obligations

The liability for long service leave and annual leave which is not expected to be settled within 12 months after the end of the period in which the employees 
render the related service is recognised in the provision for employee benefits and measured as the present value of expected future payments to be made 
in respect of services provided by employees up to the end of the reporting period.  Consideration is given to expected future wage and salary levels, 
experience of employee departures and periods of service.  Expected future payments are discounted using market yields at the end of the reporting 
period on national government bonds with terms to maturity and currency that match, as closely as possible, the estimated future cash outflows.

(iii) 

Superannuation Plans

The Company and other controlled entities make statutory contibutions to several superannuation funds in accordance with the directions of its employees.  
Contributions are expensed in the period to which they relate.

56

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(t)  Employee benefits (continued)

(iv) 

Share-based payments

Share-based  compensation  benefits  are  provided  to  the  Chief  Executive  Officer  via  the  the  employment  agreement  between  the  Company  and  the 
Chief Executive Officer.

Share-based compensation benefits are provided to employees other than the Chief Executive Officer via the Collection House Limited Executive Share 
Option Plan. Further details are set out in note 31.

The fair value of options granted under the Executive Share Option Plan and the CEO employment agreement is recognised as an employee benefit 
expense with a corresponding increase in equity.  The fair value is measured at grant date and recognised over the period during which the employees 
become unconditionally entitled to the options.

The fair value at grant date is independently determined using a Monte Carlo option pricing model that takes into account the exercise price, the term of 
the option, the vesting and performance criteria, the impact of dilution, the non-tradeable nature of the option, the share price at grant date and expected 
price volatility of the underlying share, the expected dividend yield and the risk-free interest rate for the term of the option.

The fair value of the options granted is adjusted to reflect market vesting conditions, but excludes the impact of any non-market vesting conditions (for 
example, profitability and sales growth targets).  Non-market vesting conditions are included in assumptions about the number of options that are expected 
to become exercisable.  At each balance sheet date, the entity revises its estimate of the number of options that are expected to become exercisable.  
The employee benefit expense recognised each period takes into account the most recent estimate.

Upon the exercise of options, the balance of the share-based payments reserve relating to those options is transferred to share capital.

(v) 

Termination benefits

Termination benefits are payable when employment is terminated before the normal retirement date, or when an employee accepts voluntary redundancy 
in exchange for these benefits.  The Group recognises termination benefits when it is demonstrably committed to either terminating the employment of 
current employees according to a detailed formal plan without possibility of withdrawal or to providing termination benefits as a result of an offer made 
to encourage voluntary redundancy.  Benefits falling due more than 12 months after the end of the reporting period are discounted to present value.

(u)  Contributed equity

Ordinary shares are classified as equity.

Incremental  costs  directly  attributable  to  the  issue  of  new  shares  are  shown  in  equity  as  a  deduction,  net  of  tax,  from  the  proceeds.    Incremental 
costs  directly  attributable  to  the  issue  of  new  shares  for  the  acquisition  of  a  business  are  not  included  in  the  cost  of  the  acquisition  as  part  of  the 
purchase consideration.

If the entity reacquires its own equity instruments, for example as the result of a share buy-back, those instruments are deducted from equity and the 
associated shares are cancelled.  No gain or loss is recognised in the profit or loss and the consideration paid including any directly attributable incremental 
costs (net of income taxes) is recognised directly in equity.

(v)  Dividends

Provision is made for the amount of any dividend declared, being appropriately authorised and no longer at the discretion of the entity, on or before the 
end of the reporting period but not distributed at the end of the reporting period.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

57

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(w)  Earnings per share

(i) 

Basic earnings per share

Basic earnings per share is calculated by dividing:

• the profit attributable to owners of the company, excluding any costs of servicing equity other than ordinary shares

•  by the weighted average number of ordinary shares outstanding during the financial year, adjusted for bonus elements in ordinary shares issued during 

the year and excluding treasury shares (note 21).

(ii) 

Diluted earnings per share

Diluted earnings per share adjusts the figures used in the determination of basic earnings per share to take into account: 

• the after income tax effect of interest and other financing costs associated with dilutive potential ordinary shares, and

•  the  weighted  average  number  of  additional  ordinary  shares  that  would  have  been  outstanding  assuming  the  conversion  of  all  dilutive  potential 

ordinary shares.  

(x)  Goods and Services Tax (GST)

Revenues, expenses and assets are recognised net of the amount of associated GST, unless the GST incurred is not recoverable from the taxation 
authority.  In this case it is recognised as part of the cost of acquisition of the asset or as part of the expense.

Receivables and payables are stated inclusive of the amount of GST receivable or payable.  The net amount of GST recoverable from, or payable to, 
the taxation authority is included with other receivables or payables in the consolidated balance sheet.

Cash flows are presented on a gross basis.  The GST components of cash flows arising from investing or financing activities which are recoverable from, 
or payable to the taxation authority, are presented as operating cash flows.

(y)  Rounding of amounts

The company is of a kind referred to in Class Order 98/100, issued by the Australian Securities and Investments Commission, relating to the ‘’rounding 
off’’ of amounts in the financial statements.  Amounts in the financial statements have been rounded off in accordance with that Class Order to the nearest 
thousand dollars, or in certain cases, the nearest dollar.

(z)  New accounting standards and interpretations

In the current year, the Group has adopted all of the new and revised Accounting Standards and Interpretations issued by the Australian Accounting 
Standards Board that are relevant to its operations and effective for the current annual reporting period. The adoption of these new and revised Standards 
and Interpretations did not have any material financial impact on the amounts recognised in the financial statements of the Group, however they may have 
impacted the disclosures presented in the financial statements.

58

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(z)  New accounting standards and interpretations (continued)

At the date of authorisation of the financial report, the following relevant Standards and Interpretations were issued but not yet effective:

(i) 

 Revised AASB 124 Related Party Disclosures and AASB 2009-12 Amendments to Australian Accounting Standards (effective for annual reporting 
periods beginning on or after 1 January 2011)

(ii)   AASB  Interpretation  19  Extinguishing Financial Liabilities with Equity Instruments  and  AASB  2009-13  Amendments to Australian Accounting 

Standards arising from Interpretation 19 (effective 1 July 2010)

(iii)   AASB 2009-14 Amendments to Australian Interpretation - Prepayments of a Minimum Funding Requirement (effective 1 January 2011)

(iv)  AASB 2010-7 Amendments to Australian Accounting Standards arising from AASB 9 (December 2010) (effective from 1 January 2013)

There will be no impact on the Group’s accounting for financial liabilities, as the new requirements only affect the accounting for financial liabilities that are 
designated at fair value through profit or loss and the Group does not have any such liabilities.  The derecognition rules have been transferred from AASB 
139 Financial Instruments: Recognition and Measurement and have not been changed.  The Group has not yet decided when to adopt the amendments 
to AASB 9.

(v)   AASB 2010-6 Amendments to Australian Accounting Standards - Disclosures on Transfers of Financial Assets (effective for annual reporting periods 

beginning on or after 1 July 2011)

(vi)  AASB 2010-8 Amendments to Australian Accounting Standards - Deferred Tax: Recovery of Underlying Assets (effective from 1 January 2012) 

(vii)  AASB  2010-9  Amendments  to  Australian  Accounting  Standards  - Severe Hyperinflation and Removal of Fixed Dates for First-time Adopters 
(effective from 1 July 2011) and AASB 2010-10 Further Amendments to Australian Accounting Standards - Removal of Fixed Dates for First-time 
Adopters (effective from 1 July 2013)

(viii) IFRS 10 Consolidated Financial Statements (effective for annual reporting periods beginning on or after 1 January 2013)

(ix)  IFRS 11 Joint Arrangements (effective for annual reporting periods beginning on or after 1 January 2013)

(x)  IFRS 12 Disclosure of Interests in Other Entities (effective for annual reporting periods beginning on or after 1 January 2013)

(xi)  IFRS 13 Fair Value Measurement (effective for annual reporting periods beginning on or after 1 January 2013)

The Group will apply the amendment from the date of mandatory adoption in Australia.  It is currently evaluating the impact of the new standard.

Other than as noted above, the directors anticipate that the adoption of these standards and Interpretations in future period will have no material impact 
on the financial statements of the Group.

(aa)  Parent Entity financial information

The financial information for the Parent Entity, Collection House Limited, disclosed in note 34 has been prepared on the same basis as the consolidated 
financial statements, except as set out below.

(i) 

Investments in subsidiaries, associates and joint venture entities

Investments  in  subsidiaries,  associates  and  joint  venture  entities  are  accounted  for  at  cost  in  the  financial  statements  of  Collection  House  Limited.  
Dividends received from associates are recognised in the Parent Entity’s profit or loss, rather than being deducted from the carrying amount of these 
investments. 

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

59

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

1 Summary of significant accounting policies (continued)

(aa)  Parent Entity financial information (continued)

(ii) 

Tax consolidation legislation

Collection House Limited and its wholly owned Australian controlled entities have implemented the tax consolidation legislation.

The  head  entity,  Collection  House  Limited,  and  the  controlled  entities  in  the  tax  consolidated  group  account  for  their  own  current  and  deferred  tax 
amounts.  These tax amounts are measured as if each entity in the tax consolidated group continues to be a stand alone taxpayer in its own right.

In addition to its own current and deferred tax amounts, Collection House Limited also recognises the current tax liabilities (or assets) and the deferred 
tax assets arising from unused tax losses and unused tax credits assumed from controlled entities in the tax consolidated group.

The  entities  have  also  entered  into  a  tax  funding  agreement  under  which  the  wholly  owned  entities  fully  compensate  Collection  House  Limited  for 
any current tax payable assumed and are compensated by Collection House Limited for any current tax receivable and deferred tax assets relating to 
unused tax losses or unused tax credits that are transferred to Collection House Limited under the tax consolidation legislation. The funding amounts are 
determined by reference to the amounts recognised in the wholly owned entities’ financial statements.

The amounts receivable/payable under the tax funding agreement are due upon receipt of the funding advice from the head entity, which is issued as 
soon as practicable after the end of each financial year.  The head entity may also require payment of interim funding amounts to assist with its obligations 
to pay tax instalments.

Assets or liabilities arising under tax funding agreements with the tax consolidated entities are recognised as current amounts receivable from or payable 
to other entities in the group.

Any difference between the amounts assumed and amounts receivable or payable under the tax funding agreement are recognised as a contribution to 
(or distribution from) wholly owned tax consolidated entities.

(iii) 

Financial guarantees

The parent entity has provided no financial guarantees in relation to loans and payables of subsidiaries.

2  Financial risk management

The Group’s activities expose it to a variety of financial risks: market risk (including currency risk, interest rate risk and price risk), credit risk and liquidity 
risk.  The Group’s overall risk management program focuses on the unpredictability of financial markets and seeks to minimise potential adverse effects 
on the financial performance of the Group.  The Group uses different methods to measure different types of risk to which it is exposed.  These methods 
include  sensitivity  analysis  in  the  case  of  interest  rate,  foreign  exchange  and  other  price  risks,  aging  analysis  for  credit  risk  and  cashflow  analysis  to 
determine the risk associated with the Purchased Debt Ledger portfolio.

Risk  management  is  carried  out  by  the  finance  department  under  policies  approved  by  the  Audit  and  Risk  Management  Committee  of  the  Board.  
Under the authority of the Board of Directors the Audit and Risk Management Committee ensures that the total risk exposure of the group is consistent 
with the Business Strategy and within the risk tolerance of the Group. Regular risk reports are tabled before the Audit and Risk Management Committee.

Within this framework, the Finance team identifies, evaluates and manages financial risks in close co-operation with the Group’s operating units.

60

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

2  Financial risk management (continued)

(a)  Market risk

(i) 

Foreign exchange risk

The Group operates internationally and is exposed to foreign exchange risk arising from various currency exposures, primarily with respect to the NZ dollar.

Foreign exchange risk arises from future commercial transactions and recognised assets and liabilities denominated in a currency that is not the entity’s 
functional currency. 

Sensitivity

At 30 June 2011, had the Australian Dollar weakened/strengthened by 10% against the NZ Dollar with all other variables held constant, the impact for 
the year would have been immaterial to both profit for the year and equity.

(ii) 

Price risk

The group is not exposed to price risk, as there are no subsidiary company investments in the consolidated results.

(iii) 

Cash flow and fair value interest rate risk

The Group is exposed to interest rate risk from two sources – Trade interest rate risk and Investment interest rate risk.

Trade interest rate risk

As the Group has no significant interest bearing assets, the Group’s income and operating cash flows are not materially exposed to changes in market 
interest rates.

The Group’s main trade interest rate risk arises from long-term borrowings.  Borrowings issued at variable rates expose the Group to cash flow interest 
rate risk. Borrowings issued at fixed rates expose the Group to fair value interest rate risk.  The Group currently has no fixed rate borrowings.  During 2011 
and 2010, the Group borrowings at variable rate were denominated in Australian Dollars only.

The Group analyses trade interest rate exposure in the context of current economic conditions. Management is aware of the impact on profits of specific 
interest rate increases, and annual budgets and ongoing forecasts are framed based upon group and market expectations of interest rate levels for the 
coming year.

Interest rate hedges and swaps are an available tool for managing interest rate risk within the group. If it is determined that it would be profitable and / 
or advantageous to the group, these tools will be used. Interest rate hedges or swaps have not been used by the Group during the year ended 30 June 
2011 (2010: $Nil).

As at the reporting date, the Group had the following variable rate borrowings outstanding:

Consolidated

Bank overdrafts and bank loans

Net exposure to cash flow interest rate risk

30 June 2011

30 June 2010

Weighted 
average 
interest rate
%

5.8%

Balance
$’000

76,639

76,639

Weighted 
average 
interest rate 
%

4.8%

Balance
$’000

67,501

67,501

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

6 1

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

2  Financial risk management (continued)

(a)  Market risk (continued)

Investment interest rate risk

In  addition  the  Group  is  exposed  to  Investment  interest  rate  risk  which  arises  from  the  significant  investment  in  Purchased  Debt  Ledgers  (“PDL”). 
A number of different types of risk arise from the PDL investments. All PDL risks are managed together as described below.

Interest rate risk

Group sensitivity

At 30 June 2011, if interest rates had changed by  +/- 25 basis points from the year end rates with all other variables held constant, post tax profit 
for the year would have been $134,000 lower/higher (2010 - change of 25 bps: $118,000 lower/higher), mainly as a result of higher/lower interest 
expense from net borrowings.   Other components of equity would have been $134,000 lower/higher (2010 - $118,000 lower/higher) mainly as a 
result of an increase/decrease in cash not required for interest payments. Other financial assets and liabilities are not interest bearing and therefore are 
not subject to interest rate risk.

(iv) 

Summarised sensitivity analysis 

The following table summarises the sensitivity of the Group’s financial assets and financial liabilities to interest rate risk.

Consolidated 
30 June 2011

Financial liabilities

Borrowings

Total increase/ 
(decrease) in financial assets

Total increase/ (decrease)

Consolidated 
30 June 2010

Financial liabilities

Borrowings

Total increase/(decrease) in financial assets

Total increase/ (decrease)

Carrying 
amount
$’000

-

76,639

Carrying 
amount
$’000

-

67,501

Interest rate risk

‑25 bps

+25 bps

Equity
$’000

-

134

134

134

Profit
$’000

-

(134)

(134)

Equity
$’000

-

(134)

(134)

(134)

(134)

Interest rate risk

‑25 bps

+25 bps

Equity
$’000

-

118

118

118

Profit
$’000

-

(118)

(118)

(118)

Equity
$’000

-

(118)

(118)

(118)

Profit
$’000

-

134

134

134

Profit
$’000

-

118

118

118

62

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

2  Financial risk management (continued)

(b)  Credit risk

The Group is exposed to credit risk from two sources – Trade credit risk and Investment credit risk.

Trade credit risk

Trade credit risk is managed on a Group basis. Trade credit risk arises from cash and cash equivalents, derivative financial instruments and deposits with 
banks and financial institutions, as well as credit exposures to clients, including outstanding receivables and committed transactions.

The Group has no significant concentrations of trade credit risk. The Group has policies in place to ensure that the sales of products and services are 
made to customers with an appropriate credit history. The Group has policies that limit the amount of credit exposure to any one financial institution.

Investment credit risk

In addition the group is exposed to Investment credit risk which arises from the significant investment in Purchased Debt Ledgers (“PDL”). A number of 
different types of risk arise from the PDL investments. All PDL risks are managed together as described below.

(c)  Liquidity risk

Prudent liquidity risk management implies maintaining sufficient cash and marketable securities, the availability of funding through an adequate amount of 
committed credit facilities and the ability to close out market positions.  Due to the dynamic nature of the underlying businesses, the Finance Team aims 
at maintaining flexibility in funding by keeping committed credit lines available.

Management monitors rolling forecasts of the Group’s liquidity reserve on the basis of expected cash flow.  Cashflow is forecast on a day-to-day basis 
across the group to ensure that sufficient funds are available to meet requirements on the basis of expected cash flows.  This is generally carried out 
at local level in the operating companies of the Group in accordance with practice and limits set by the Group.  These limits vary by location to take into 
account the liquidity of the market in which the entity operates.  In addition, the Group’s liquidity management policy involves projecting cash flows in 
major currencies and considering the level of liquid assets necessary to meet these, monitoring balance sheet liquidity ratios against internal and external 
regulatory requirements and maintaining debt financing plans.

Financing arrangements 

The Group had access to a $85,000,000 Multiple Option Facility throughout the year (2010: $75,000,000 with a temporary extension to $85,000,000 
throughout the year). The facility, which was replaced in June 2011, was subject to meeting a number of financial undertakings. The undertakings were 
materially met at all times during both the current and prior years. The facility was replaced with a $100,000,000 Multiple Option Facility which expires 
on 1 July 2013. The new facility is subject to the same undertakings as the old facility was, and is subject to review at the end of its term.

The facility is made up of a Cash Advance option, a Commercial Bill option, an Overdraft option, and a Set-off option. The cash advance option or the 
commercial bill option can be drawn upon with 2 days notice to the finance provider, and the overdraft option or the set-off option may be drawn upon at 
any time. The allocation between the various options is at the discretion of the Group subject to the total not exceeding the $100,000,000 commitment 
from the finance provider. The overdraft and set-off options are repayable on demand, and the Commercial Bill and cash advance options are repayable 
at the end of the term. 

The  undertakings  are  reviewed  by  the  Audit  and  Risk  Management  Committee  each  month,  and  are  reported  on  to  the  finance  provider  quarterly. 
All companies within the group are required to notify the finance provider of any event of default as soon as it becomes aware of them.

In addition to the above the Group is required to keep the finance provider fully informed of relevant details of the group as they arise.

Further details of the banking facility are set out in note 17.

The  table  below  analyses  the  Group’s  financial  liabilities  into  relevant  maturity  groupings  based  on  the  remaining  period  at  the  reporting  date  to  the 
contractual maturity date.  The amounts disclosed in the table are the contractual undiscounted cash flows.  Balances due within 12 months equal their 
carrying balances, as the impact of discounting is not significant.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

63

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

2  Financial risk management (continued)

(c)  Liquidity risk (continued)

Contractual maturities  
of financial liabilities
At 30 June 2011

Less than 
6 months
$’000

6 - 12  
months
$’000

Between 
1 and 2 years
$’000

Between 2 
and 5 years
$’000

Over 5  
years
$’000

Total 
contractual 
cash flows
$’000

Carrying 
Amount 
(assets)/ 
liabilities
$’000

Non-derivatives

Non-interest bearing

Variable rate

Total non-derivatives

At 30 June 2010

Non-derivatives

Non-interest bearing

Variable rate

Total non-derivatives

6,238

2,638

8,876

-

-

-

-

73,900

73,900

-

-

-

-

-

-

6,238

76,538

82,776

-

-

-

Less than 
6 months
$’000

6 - 12  
months
$’000

Between 
1 and 2 years
$’000

Between 2 
and 5 years
$’000

Over 5  
years
$’000

Total 
contractual 
cash flows
$’000

Carrying 
Amount 
(assets)/ 
liabilities
$’000

4,088

479

4,567

-

-

-

-

-

-

-

66,900

66,900

-

-

-

4,088

67,379

71,467

4,088

67,379

71,467

(d)  Fair value measurements

The fair value of financial assets and financial liabilities must be estimated for recognition and measurement or for disclosure purposes.

The fair value of financial instruments that are not traded in an active market (for example, purchased debt portfolios in the group) is determined using 
valuation techniques.  The Group uses a variety of methods and makes assumptions that are based on market conditions existing at each balance date.  
Other techniques, such as estimated discounted cash flows, are also used to determine fair value for the financial instruments.

The key assumption which underpins the valuation of Financial Instruments in the group is the recovery rate. Assumptions are made about the recovery 
rate based on experience and market conditions. Sensitivity of profit and equity to changes in the actual recovery rate achieved is set out in the sensitivity 
analysis below.

The carrying value less doubtful debts provision of trade receivables and payables is a reasonable approximation of their fair values due to the short-term 
nature of trade receivables.  The fair value of financial liabilities for disclosure purposes is estimated by discounting the future contractual cash flows at 
the current market interest rate that is available to the Group for similar financial instruments.

Purchased Debt Ledgers

Other Financial Assets at Fair Value through the Profit and Loss as disclosed in the group entity represent investments in debt ledgers. To manage the 
interest rate and credit risks arising from investments in debt portfolios, the Group analyses the price to be paid for each tranche before it is purchased. 
Debt prices paid are determined by a bidding process in the market place, with each bidder determining the prices which they are prepared to pay based 
on their own analysis.

The price offered by the Group for any particular tranche of debt is determined based upon existing in-house knowledge of the tranche, macro-economic 
and micro-economic factors and the experience of senior management. In-house knowledge of a tranche exists if the tranche has been previously worked 
by the company on a commission basis.

Due to contractual restrictions on the company’s ability to subsequently deal with the purchased debt portfolio, it is considered that there is not an active 
market in debt portfolios in which the company can participate.

64

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

2  Financial risk management (continued)

(d)  Fair value measurements (continued)

Initial recognition value

The factors that determine the price paid for a particular tranche of debt are:

1. The Face Value of the debt being purchased

The face value of debt is dependent upon the value of debt that the vendor is prepared to sell.

2. The expected Recovery Rate of the debt being purchased

The expected recovery rate is the percentage of the face value of a debt that is expected to be recovered as a result of collection activity, and is based 
upon the company’s historical experience with the particular tranche being purchased. Historical experience can vary from a detailed knowledge of the 
tranche if it has been previously worked by the company on a commission basis, to a general knowledge of the type of debt being purchased from a new 
vendor, and specific knowledge discovered as part of a pre-purchase due diligence process.

3. The Price Multiple which can be obtained

The price multiple is the discount factor between the recoverable amount of the debt and the price which is paid for it. The discount factor is determined 
by the amount that the vendor is prepared to accept in exchange for the debt, and the amount that the company is able to pay to acquire the debt and 
achieve an acceptable profit margin.

Subsequent measurement of carrying value

After a tranche has been purchased, fair value adjustments are made against the carrying value in line with revenue collected against it. The carrying value 
is continuously reviewed to ensure that it is not in excess of fair value based upon a discounted cash flow (DCF) model. The inputs to the DCF model 
are the same as are used in the original purchase price calculation with actual results substituted for expected estimates. In this context the only variable 
is the recovery rate, as neither the face value nor the price multiple can change as a result of working a debt.

AASB7 Financial Instruments: Disclosures requires disclosure of fair value measurements by level of the following fair value hierarchy:

(a)  quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1)

(b)   inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (as prices) or indirectly (derived from 

prices) (level 2), and

(c)  inputs for the asset or liability that are not based on observable market data (unobservable inputs) (level 3).

The purchased debt ledger assets of the group are classified as Level 3 in the fair value measurement hierarchy. Details of the group’s assets and liabilities 
measured and recognised at fair value are set out in Note 9.

The  fair  value  of  financial  instruments  traded  in  active  markets    is  based  on  quoted  market  prices  at  the  end  of  the  reporting  period.    The  quoted 
market  price  used  for  financial  assets  of  this  nature  is  the  current  bid  price.    These  instruments  are  included  in  level  1.  The  Group  has  no  level  1 
financial instruments.

The  fair  value  of  financial  instruments  that  are  not  traded  in  an  active  market  is  determined  using  valuation  techniques.    These  valuation  techniques 
maximise the use of observable market data where it is available and rely as little as possible on entity specific estimates.  If all significant inputs required 
to fair value an instrument are observable, the instrument is included in level 2. The Group has no level 2 financial instruments.

If one or more of the significant inputs is not based on observable market data, the instrument is included in level 3.  This is the case for purchased debt 
ledgers which comprise all of the financial instruments held by the Group.

The changes in level 3 instruments for the year ended 30 June 2011 are set out in note 9.

Summarised sensitivity analysis

The following table summarises the sensitivity of the Group’s financial assets at Fair Value through the Profit & Loss to the achieved recovery rate.

As a result of the recent Global Financial crisis, and recent experience, the reasonably likely range of the sensitivity analysis has stabilised from the prior 
year and has been set at 3.34% (2010: 4.08%).

Other than as set out in the following table, there are no other reasonably possible alternative assumptions that would have a material impact on fair value.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

65

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

2  Financial risk management (continued)

(d)  Fair value measurements (continued)

Consolidated
30 June 2011

Financial assets

Financial assets at FVTPL

Total increase/(decrease) in financial assets

Total increase/ (decrease)

Consolidated
30 June 2010

Financial assets

Financial assets at FVTPL

Total increase/(decrease) in financial assets

Total increase/ (decrease)

(e)  Cash flow and fair value interest rate risk

Carrying 
amount
$’000

162,037

Carrying 
amount
$’000

146,485

Recoverability

‑3.34%

+3.34%

Equity
$’000

Profit
$’000

Equity

$’000

(747)

(747)

(747)

747

747

747

747

747

747

Recoverability

‑4.08%

+4.08%

Equity
$’000

Profit
$’000

Equity

$’000

(911)

(911)

(911)

911

911

911

911

911

911

Profit
$’000

(747)

(747)

(747)

Profit
$’000

(911)

(911)

(911)

The Group’s interest-rate risk arises from long-term borrowings.  Borrowings issued at variable rates expose the Group to cash flow interest-rate risk.  
Group finance facilities are a combination of overdraft and short term commercial bill facilities, all of which are on a variable interest rate basis. In the 
current interest rate environment, this approach maximises available cash with minimal exposure to interest rate movements. All aspects of the financing 
arrangements, including interest rate structuring can be reviewed as required during the life of the facility. The Board of Directors has authorised the use 
of interest rate swaps as a tool to manage interest rate risk. At 30 June 2011, the group had not entered into any such arrangements.

3  Critical accounting estimates and judgements

Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that 
may have a financial impact on the Group and that are believed to be reasonable under the circumstances.

(a)  Critical accounting estimates and assumptions

The Group makes estimates and assumptions concerning the future.  The resulting accounting estimates will, by definition, seldom equal the related actual 
results.  The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within 
the next financial year are discussed below.

(i) 

Estimated impairment of goodwill

Each  six  months  the  Group  tests  whether  goodwill  has  suffered  any  impairment,  in  accordance  with  the  accounting  policy  stated  in  note  1(o). 
The  recoverable  amounts  of  cash-generating  units  have  been  determined  based  on  value-in-use  calculations.    These  calculations  require  the  use  of 
assumptions.  Refer to note 12 for details of these assumptions and the potential impact of changes to the assumptions.

66

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

3  Critical accounting estimates and judgements (continued)

(a)  Critical accounting estimates and assumptions (continued)

(ii) 

Estimated impairment of non-financial assets and intangible assets other than goodwill

Each six months the Group tests whether the non-financial assets or intangible assets of the Group (other than goodwill) have suffered any impairment, 
in  accordance  with  the  accounting  policy  stated  in  note  1(i).    The  recoverable  amounts  of  cash-generating  units  have  been  determined  based  on 
value-in-use calculations.  These calculations require the use of assumptions.

(iii) 

Estimated fair value of other financial assets

At each reporting date the Group determines the fair value of financial assets in accordance with the accounting policy stated at 1(m).  The calculation 
of impairment requires the use of assumptions.

(b)  Critical judgements in applying the entity’s accounting policies

(i) 

Employee benefits

Management judgment is applied in determining the key assumptions used in the calculation of long service leave at balance date:

• future increases in wages and salaries

• future on-cost rates

• experience of employee departures and period of service

(ii) 

Useful lives of property, plant and equipment

The  Group’s  management  determines  the  estimated  useful  lives  and  related  depreciation  charges  for  property,  plant  and  equipment  at  the  time  of 
acquisition. As described in note 1(n) useful lives are reviewed regularly throughout the year for appropriateness.

4  Segment information

(a)  Description of segments

Individual business segments are identified on the basis of grouping individual products or services subject to similar risks and returns. The business 
segments reported are: Commission Collections, and Account Asset Management. The Group has identified its operating segments based on the internal 
reports that are reviewed and used by the Board of Directors (chief operating decision makers) in assessing performance and determining the allocation 
of resources.

The consolidated entity is organised on a global basis into the following divisions by product and service type.

Commission Collection Services

The earning of commissions on the collection of debts for clients;

Account Asset Management

The collection of debts from client ledgers acquired by the Company;

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

67

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

4  Segment information (continued)

(b)  Segment information provided to the Board

 Commission 
Collection 
Services
$’000

Account 
Asset 
Management
$’000

Intersegment 
eliminations/
unallocated
$’000

Total 
continuing 
operations
$’000

Discontinued 
operations
$’000

Consolidated

$’000

31,327

846

32,173

-

-

-

32,173

-

-

-

78,042

(33,073)

44,969

44,969

-

-

-

-

-

-

-

-

31,327

846

32,173

78,042

(33,073)

44,969

77,142

(364)

76,778

24,278

(5,645)

(4,050)

14,583

(4,466)

10,117

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

31,327

846

32,173

78,042

(33,073)

44,969

77,142

(364)

76,778

24,278

(5,645)

(4,050)

14,583

(4,466)

10,117

Segment result (notes (ii))

5,393

18,885

2011

Segment revenue

Sales to external customers 

Intersegment sales 

Total sales revenue

Collections of Purchased Debt Ledgers

Fair Value movement on Purchased Debt ledgers

Net gain on financial assets

Total segment revenue 

Intersegment elimination

Consolidated revenue

Segment result 

Interest expense and borrowing costs

Unallocated revenue less unallocated expenses

Profit before income tax

Income tax expense

Profit for the year

Segment assets and liabilities

Segment assets 

Unallocated assets

Total assets

Segment liabilities 

Unallocated liabilities

Total liabilities

Other segment information

Acquisitions of property, plant and equipment, 
intangibles and other non-current segment assets

Total acquisitions

133,290

163,640

(98,237)

198,693

(216)

198,477

10,878

100,789

(102,287)

-

198,693

9,380

93,233

102,613

2,695

49,277

-

51,972

-

-

(216)

198,477

-

-

-

-

-

-

-

-

9,380

93,233

102,613

51,972

51,972

1,950

1,950

33,670

Depreciation and amortisation expense

1,281

421

Total depreciation and amortisation

Other non-cash expenses

131

33,250

248

289

51,972

1,950

1,950

33,670

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

4  Segment information (continued)

(b)  Segment information provided to the Board (continued)

Commission 
Collection 
Services
$’000

Account 
Asset 
Management
$’000

Intersegment 
eliminations/
unallocated
$’000

Total 
continuing 
operations
$’000

Discontinued 
operations
$’000

Consolidated
$’000

2010

Segment revenue

Sales to external customers 

Intersegment sales 

Total sales revenue

Collections of Purchased Debt Ledgers

Fair Value movement on Purchased Debt ledgers

Net gain on financial assets

33,432

848

34,280

-

-

-

Change in Fair Value of Purchased Debt Ledgers 

34,280

-

-

-

69,467

(29,879)

39,588

39,588

5,873

15,579

Intersegment elimination

Consolidated revenue

Segment result 

Segment result (notes (ii))

Interest expense and borrowing costs

Unallocated revenue less unallocated expenses

Profit before income tax

Income tax expense

Profit for the year

Segment assets and liabilities

Segment assets 

Intersegment elimination

Unallocated assets

Total assets

Segment liabilities 

Intersegment elimination

Unallocated liabilities

Total liabilities

Acquisitions of property, plant and equipment, 
intangibles and other non-current segment assets

Total acquisitions

2,988

30,142

-

Depreciation and amortisation expense

418

418

1,150

Total depreciation and amortisation

Impairment of trade receivables (note 8)

Other non-cash expenses

Changes to the segment note and comparatives 

-

(217)

-

30,157

-

114

-

-

-

-

-

-

-

-

33,432

848

34,280

69,467

(29,879)

39,588

73,868

(22)

73,846

21,452

(4,771)

(4,859)

11,822

(2,899)

8,923

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

33,432

848

34,280

69,467

(29,879)

39,588

73,868

(22)

73,846

21,452

(4,771)

(4,859)

11,822

(2,899)

8,923

-

-

181,168

7,121

-

81,961

89,082

33,130

33,130

1,986

1,986

-

30,054

-

-

-

-

(214)

180,954

-

-

-

-

-

-

-

-

-

-

7,121

-

81,961

89,082

33,130

33,130

1,986

1,986

-

30,054

134,654

146,920

(100,406)

181,168

(214)

180,954

12,779

98,904

(104,562)

Due to the changing nature of the Collection House businesses, the Group has revised the segment note to better reflect the way in which the two 
segments of the business operate and the relationship between them. This change, which consistent with the internal reporting to the Chief Operating 
Decision Maker, is reflected in the 30 June 2011 segment note and the 30 June 2010 comparative disclosure in the segment note has also been 
restated. The same adjustments were reflected in the half year report.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

69

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

4  Segment information (continued)

(c)  Geographical information

The consolidated entity operates in two main geographical areas, Australia and New Zealand.

Segment revenues from sales 
to external customers

Segment assets

Acquisitions of property, plant 
and equipment, intangibles 
and other non-current 
segment assets

30 June 2011
$’000

30 June 2010
$’000

30 June 2011
$’000

30 June 2010
$’000

30 June 2011
$’000

30 June 2010
$’000

71,283

5,012

76,295

66,067

6,953

73,020

187,278

11,199

198,477

198,477

169,377

11,577

180,954

180,954

51,449

523

51,972

33,093

37

33,130

Australia

New Zealand

Total assets

Segment revenues are allocated based on the country in which the customer is located.  Segment assets and capital expenditure are allocated based 
on where the assets are located.

(i) 

Accounting policies

Segment  information  is  prepared  in  conformity  with  the  accounting  policies  of  the  entity  as  disclosed  in  note  1  and  Accounting  Standard  AASB  8 
Operating Segments.

Segment revenues, expenses, assets and liabilities are those that are directly attributable to a segment and the relevant portion that can be allocated to the 
segment on a reasonable basis.  Segment assets include all assets used by a segment and consist primarily of operating cash, receivables, inventories, 
property, plant and equipment and goodwill and other intangible assets, net of related provisions.  While most of these assets can be directly attributable 
to individual segments, the carrying amounts of certain assets used jointly by segments are allocated based on reasonable estimates of usage.  Segment 
liabilities consist primarily of trade and other creditors, employee benefits and interest bearing liabilities.  Segment assets and liabilities do not include 
income taxes.

Unallocated  items  mainly  comprise  interest  or  dividend-earning  assets  and  revenue,  interest  bearing  loans,  borrowing  costs  and  corporate  assets 
and expenses.

Segment capital expenditure is the total cost incurred during the period to acquire segment assets that are expected to be used for more than one period.

(ii) 

Segment margins

Margin on sales revenue

17

17

42

39

Commission Collection Services

Account Asset Management

30 June 2011
%

30 June 2010
%

30 June 2011
%

30 June 2010
%

(d)  Other segment information 

Sales between segments are carried out at arms length and are eliminated on consolidation. The revenue from external parties reported to the 
Chief Operating Decision Maker is consistent with that in the income statement.

70

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

5  Expenses 

Profit before income tax includes the following specific expenses:

Depreciation

Leasehold improvements, plant and equipment

Total depreciation

Amortisation

Legal and court cost capitalised

Total amortisation

Total depreciation and amortisation

Finance expenses

Interest and finance charges paid/payable

Amount capitalised (a)

Finance costs expensed

Fair Value losses on other financial assets

Rental expense relating to operating leases

Minimum lease payments

Total rental expense relating to operating leases

(a)  Capitalised borrowing costs 

Consolidated

30 June 2011
$’000

30 June 2010
$’000

1,950

-

1,950

951

951

2,901

5,786

(141)

5,645

33,100

33,100

3,450

3,450

1,986

-

1,986

632

632

2,618

4,817

(45)

4,772

29,879

29,879

3,272

3,272

The capitalisation rate used to determine the amount of borrowing costs to be capitalised is the weighted average interest rate applicable to the entity’s 
outstanding borrowings during the year, in this case 7.02% (2010 - 7.45%).

6 

Income tax expense 

Income tax expense

(a) 
Income tax expense - Profit from continuing operations

Income tax expense is attributable to:

Current tax

Deferred tax

Under (over) provided in previous years

Deferred income tax (revenue) expense included in income tax expense comprises:

Decrease (increase) in deferred tax assets (note 11)

(Decrease) increase in deferred tax liabilities (note 18)

Consolidated

30 June 2011
$’000

30 June 2010
$’000

4,466

2,899

7,995

(3,405)

(124)

4,466

224

(3,629)

(3,405)

4,253

(495)

(859)

2,899

376

(871)

(495)

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

71

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

6 

Income tax expense (continued)

(b)  Numerical reconciliation of income tax expense to prima facie tax payable 

Profit from continuing operations before income tax expense

Profit from discontinuing operations before income tax expense

Tax at the Australian tax rate of 30% (2010 - 30%)

Tax effect of amounts which are not deductible (taxable) in calculating taxable income:

Non-deductible expenses

Adjustments for current tax of prior periods

Income tax expense

7  Current assets - Cash and cash equivalents

Cash at bank and in hand

Consolidated

30 June 2011
$’000

30 June 2010
$’000

14,583

-

4,375

99

4,474

(8)

(8)

4,466

11,822

-

3,547

84

3,631

(732)

(732)

2,899

Consolidated

2011
$’000

283

283

2010
$’000

459

459

(a)  Reconciliation to cash at the end of the year

The above figures are reconciled to cash at the end of the financial year as shown in the cash flow statement as follows:

Bank overdraft right of set-off

Balances as above

Bank overdrafts (note 15)

Balances per cash flow statement

(b)  Risk exposure

Consolidated

2011
$’000

283

(2,739)

(2,456)

2010
$’000

459

(601)

(142)

The Group’s and the parent entity’s exposure to interest rate risk is discussed in note 2.  The maximum exposure to credit risk at the reporting date is 
the carrying amount of each class of cash and cash equivalents mentioned above. 

(c)  Bank overdraft right of set-off

With effect from 1 July 2004, the company holds a contractual right of set-off between the current overdraft balance and the cash-at-bank balances. 

72

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

8  Current assets - Trade and other receivables

Net trade receivables

Trade receivables

Provision for impairment of receivables ((a))

Other receivables((c))

Prepaid expenses

(a) 

Impaired trade receivables

Consolidated

2011
$’000

2,939

(172)

2,767

2,793

1,132

6,692

2010
$’000

1,833

(319)

1,514

2,603

1,342

5,459

As at 30 June 2011 current trade receivables of the Group with a nominal value of $269,000 (2010 - $323,000) were impaired.  The amount of the 
provision was $172,000 (2010 - $319,000).  The individually impaired receivables mainly relate to debtors which have been outstanding for more than 
90 days. It has been assessed that a portion of these receivables are expected to be recovered.

The ageing of these receivables is as follows:

1 to 3 months

3 to 6 months

Movements in the provision for impairment of receivables are as follows:

At 1 July

Provision for impairment recognised during the year

Receivables written off during the year as uncollectible

Bad debts recovered

Unused amount reversed

Consolidated

2011
$’000

-

269

269

2010
$’000

-

323

323

Consolidated

2011
$’000

319

46

(92)

-

(101)

172

2010
$’000

318

13

(15)

45

(42)

319

The creation and release of the provision for impaired receivables has been included in ‘other expenses’ in the income statement.  Amounts charged to 
the allowance account are generally written off when there is no expectation of recovering additional cash.

The other classes within trade and other receivables do not contain impaired assets and are not past due.  Based on the credit history of these other 
classes, it is expected that these amounts will be received when due. The Group does not hold any collateral in relation to these receivables.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

73

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

8  Current assets - Trade and other receivables (continued)

(b)  Past due but not impaired

As of 30 June 2011, trade receivables of the Group of $1,299,000 (2010 - $620,000) were past due but not impaired.  These relate to a number of 
independent customers for whom there is no recent history of default.  

The past due trade debtors relate to regular customers of the group with no history of default. The majority of the 2011 past due amount was collected 
within 30 days of the end of the financial year.

The ageing analysis of these trade receivables is as follows:

Consolidated

2011
$’000

860

-

860

2010
$’000

218

-

218

Up to 3 months

3 to 6 months

(c)  Other receivables

These amounts relate to accrued revenue and rental bonds.

(d)  Foreign exchange and interest rate risk

Information about the Company’s exposure to foreign currency risk and interest rate risk in relation to trade and other receivables is provided in note 2.

(e)  Fair value and credit risk

Due to the short-term nature of these receivables, their carrying amount is assumed to approximate their fair value.

The maximum exposure to credit risk at the reporting date is the carrying amount of each class of receivables mentioned above. Refer to note 2 for more 
information on the risk management policy of the Group and the credit quality of the entity’s trade receivables.

74

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

9  Other financial assets at fair value through profit or loss

The  following  table  presents  the  group’s  assets  which  are  measured  and  recognised  at  fair  value  at  30  June  2011.  The  assets  below  are  financial 
instruments which are classified as level 3 under the hierarchy set out in AASB 7 - Financial Instruments: Disclosures. Further details are set out in Note 2. 

Current and Non-Current

At beginning of year

Additions

Collections disclosed in profit

Fair value gain / (loss) disclosed in profit

At end of year

Other Financial Assets at fair value through profit and loss

The amount of the above financial assets are classified as follows:

Current

Non Current

Consolidated

2011
$’000

146,485

48,625

(75,268)

42,195

162,037

2010
$’000

146,916

29,448

(67,137)

37,258

146,485

Consolidated

2011
$’000

162,037

162,037

2010
$’000

146,485

146,485

Consolidated

2011
$’000

44,598

117,439

162,037

2010
$’000

35,234

111,251

146,485

Gains / (losses) in fair values of other financial assets at fair value through profit or loss are recorded in the income statement.

(a)  Risk exposure

Information about the Group’s exposure to credit risk, foreign exchange and price risk are provided in note 2.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

75

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

10  Non-current assets - Property, plant and equipment

At 1 July 2009

Cost or fair value

Accumulated depreciation

Net book amount

Year 30 June 2010

Opening net book amount

Additions

Disposals

Impairment charge recognised in profit and loss

Depreciation charge

Transfers

Closing net book amount

At 30 June 2010

Cost or fair value

Accumulated depreciation

Net book amount

Year 30 June 2011

Opening net book amount

Additions

Disposals

Depreciation charge

Transfers

Closing net book amount

At 30 June 2011

Cost or fair value

Accumulated depreciation

Net book amount

Plant and 
equipment
$’000

Motor 
vehicles
$’000

Leasehold 
improvements
$’000

Leased plant 
& equipment
$’000

Work-in- 
progress
$’000

7,399

(3,045)

4,354

4,354

876

(81)

-

(943)

-

4,206

7,902

(3,696)

4,206

9

(2)

7

7

-

(5)

-

(2)

-

-

-

-

-

2,815

(284)

2,531

2,531

35

(3)

-

(266)

-

2,297

2,844

(547)

2,297

2

(2)

-

2

-

(2)

-

-

-

-

2

(2)

-

25

-

25

25

618

-

-

-

(574)

69

69

-

69

Plant and 
equipment
$’000

Motor 
vehicles
$’000

Leasehold 
improvements
$’000

Leased plant 
& equipment
$’000

Work-in- 
progress
$’000

4,206

231

(46)

(977)

29

3,443

7,823

(4,380)

3,443

-

-

-

-

-

-

-

-

-

2,297

5

(2)

(309)

692

2,683

3,534

(851)

2,683

-

-

-

-

-

-

2

(2)

-

69

747

-

-

(721)

95

95

-

95

Total
$’000

10,250

(3,333)

6,917

6,919

1,529

(91)

-

(1,211)

(574)

6,572

10,817

(4,245)

6,572

Total
$’000

6,572

983

(48)

(1,286)

-

6,221

11,454

(5,233)

6,221

(a)  Non-current assets pledged as security

Refer to note 17 for information on non-current assets pledged as security by the Group.

76

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

11  Non-current assets - Deferred tax assets

The balance comprises temporary differences attributable to:

Tax losses 

Accruals

Future deductible windup costs

Doubtful debts

Provisions and employee benefits

Fixed assets

Sundry

Set-off of deferred tax liabilities pursuant to set-off provisions (note 18)

Net deferred tax assets

Movements:

Opening balance at 1 July

Credited/(charged) to the preliminary consolidated income statement (note 6)

Closing balance at 30 June

2011
$’000

2010
$’000

196

300

24

52

885

-

41

1,498

(1,498)

-

1,722

(224)

1,498

152

262

343

97

813

-

55

1,722

(1,722)

-

2,096

(374)

1,722

Movements - Consolidated

At 1 July 2009

(Charged)/credited

‑ to profit or loss

At 30 June 2010

Movements - Consolidated

At 1 July 2009

(Charged)/credited

‑ to profit or loss

At 30 June 2010

Movements - Consolidated

At 30 June 2010

‑ to profit or loss

At 30 June 2011

Movements - Consolidated

At 30 June 2010

‑ to profit or loss

At 30 June 2011

Tax losses
$’000

Employee 
benefits
$’000

Doubtful 
Debts
$’000

Fixed Assets
$’000

Receivables 
impairment & 
accruals
$’000

Future 
deductible 
windup costs
$’000

95

2

97

43

(43)

-

194

68

262

623

(280)

343

-

152

152

Sundry
$’000

431

(376)

55

710

103

813

Total
$’000

2,096

(374)

1,722

Tax losses
$’000

Employee 
benefits
$’000

Doubtful 
Debts
$’000

Fixed assets
$’000

Receivables 
impairment & 
accruals
$’000

Future 
deductible 
windup costs
$’000

97

(45)

52

-

-

-

262

38

300

343

(319)

24

152

44

196

Sundry
$’000

55

(14)

41

813

72

885

Total
$’000

1,722

(224)

1,498

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

77

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

12  Non-current assets - Intangible assets

At 1 July 2009

Cost

Accumulated amortisation and impairment

Net book amount

Year ended 30 June 2010

Opening net book amount

Additions - acquisition

Impairment charge

Amortisation charge

Disposals

Transfers

Closing net book amount

At 30 June 2010

Cost

Accumulated amortisation and impairment

Net book amount

Year ended 30 June 2011

Opening net book amount

Additions - internal development

Amortisation charge

Disposals

Transfers

Closing net book amount *

At 30 June 2011

Cost

Accumulated amortisation and impairment

Net book amount

Goodwill
$’000

Computer 
software
$’000

Other 
intangible 
assets
$’000

Work-in- 
progress - 
Cost *
$’000

28,027

(9,737)

18,290

18,290

-

-

-

-

-

7,138

(5,002)

2,136

2,136

170

-

(785)

-

-

1,039

(970)

69

69

-

-

-

-

-

18,290

1,521

69

28,030

(9,739)

18,291

7,308

(5,787)

1,521

519

(450)

69

41

-

41

41

1,883

-

-

-

(19)

1,905

1,905

-

1,905

Computer 
software
$’000

Other 
intangible 
assets
$’000

Work-in- 
progress - 
Cost *
$’000

1,521

81

(665)

(15)

808

1,730

8,179

(6,449)

1,730

69

-

-

-

-

69

69

-

69

1,905

1,632

-

-

(808)

2,729

2,729

-

2,729

Goodwill
$’000

18,291

-

-

(6)

-

18,285

22,048

(3,763)

18,285

Total
$’000

36,245

(15,709)

20,536

20,536

2,053

-

(785)

-

(19)

21,785

37,762

(15,976)

21,786

Total
$’000

21,786

1,713

(665)

(21)

-

22,813

33,025

(10,212)

22,813

* Work-in-progress includes capitalised development costs of an internally generated intangible asset which is under development.

78

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

12  Non-current assets - Intangible assets (continued)

(a) 

Impairment tests for goodwill

Goodwill is allocated to the Company’s cash-generating units (CGUs) identified according to business segment.

A segment-level summary of the goodwill allocation is presented below.

2011

Goodwill

2010

Goodwill

Commission 
collections
$’000

Account asset 
management
$’000

18,285

18,285

-

-

Commission 
collections
$’000

Account asset 
management
$’000

18,291

18,291

-

-

Total
$’000

18,285

18,285

Total
$’000

18,291

18,291

The recoverable amount of a CGU is determined based on value-in-use calculations.  These calculations use cash flow projections based on financial 
budgets approved by management covering a five-year period.  Cash flows are not extrapolated beyond five-years.  The growth rate does not exceed the 
long-term average growth rate for the business in which the CGU operates.

There is no goodwill associated with the Account asset management CGU.

(b)  Key assumptions used for value-in-use calculations

CGU

Collection services

Account asset management

Growth rate (revenue)*

Growth rate (expenses) **

Discount rate ***

30 June 
2011

30 June
2010

30 June
2011

30 June
2010

30 June
2011

30 June
2010

%

0.00

0.00

%

0.00

0.00

%

2.80

2.80

%

2.90

2.90

%

6.17

6.17

%

5.08

5.08

* Revenue growth has been set at Nil for the period of the calculation to minimise the risk of overstating the Value-in-use.

** Expense growth rate has been set at the current inflation rate for the period of the calculation.

*** In performing the value-in-use calculations for each CGU, the Group has applied pre-tax discount rates to discount the forecast future attributable 
pre-tax cash flows.

These assumptions have been used for the analysis of each CGU within the business segment.  Management determined the operational budget based 
on past performance and its expectations for the future.  The growth rates used reflect management expectations and are consistent with forecast inflation 
as published by the Australian Bureau of Statistics.  The discount rates used is based upon the risk-free rate adjusted to reflect specific risks relating to 
the relevant segments in which they operate.

Considering the current uncertainties surrounding the Government’s proposed emissions trading scheme, the entity has not made any adjustments to their 
future estimated cash outflows for any possible impact from the introduction of such a scheme.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

79

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

12  Non-current assets - Intangible assets (continued)

(c) 

Impairment charge

As a result of the impairment evaluation, the Group has determined that the carrying value of intangible assets does not exceed their value-in-use, 
and no impairment charge was required (2010: Nil).

(d) Impact of possible changes in key assumptions 

Commission collections

There is a substantial margin between the calculated Value-in-use and the carrying value of all assets within the CGU. If the risk-free rate used in the 
value-in-use calculation had been 10% at 30 June 2011 rather than 6.17%, there would have been no impact on the resulting impairment evaluation.  
Because of the large excess of fair value over carrying value, at no reasonable risk free rate is there a impairment issue for the CGU.

If the estimated revenue growth is increased to 4.00% and expenses growth held at 2.80%, there is no impact on the resulting impairment evaluation. 
If the revenue growth rate is decreased to -2.00% (i.e. declining revenue) and expense growth is set at 2.00%, there is no impact on the resulting 
impairment evaluation. To reflect the company’s current practice of managing revenue and expenses simultaneously, growth in revenue and growth in 
expenses has been considered together rather than in isolation.

13  Non-current assets - Other non-current assets

Legal and court costs capitalised

Legal & Court costs - accumulated amortisation

14  Current liabilities - Trade and other payables

Trade payables

Other payables

(a)  Risk exposure

Information about the Group’s exposure to foreign exchange risk is provided in note 2.

Consolidated

2011
$’000

5,694

(5,280)

414

2010
$’000

4,509

(4,332)

177

Consolidated

2011
$’000

1,582

5,366

6,948

2010
$’000

1,564

2,524

4,088

80

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

15  Current liabilities - Borrowings

Secured

Bank overdraft

Total secured current borrowings

Unsecured

Unsecured - Other loans

Total unsecured current borrowings

Total current borrowings

Further information relating to Borrowings is set out in note 17.

16  Current liabilities - Provisions 

Employee benefits

Other

(a)  Movements in provisions

Movements in each class of provision during the financial year, other than employee benefits, are set out below:

2011

Current

Carrying amount at start of year

‑ additional provisions recognised

‑ payments/other sacrifices of economic benefits

Carrying amount at end of year

2010

Current

Carrying amount at start of year

‑ additional provisions recognised

‑ amounts incurred and charged

Carrying amount at end of year

Restructuring 
2009
$’000

50

-

(50)

-

Consolidated

2011
$’000

2,739

2,739

5

5

2,744

2010
$’000

601

601

-

-

601

Consolidated

2011
$’000

2,044

28

2,072

2010
$’000

2,054

41

2,095

Other
$’000

41

98

(111)

28

Other
$’000

-

41

-

41

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

81

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

17  Non-current liabilities - Borrowings

Secured

Secured - Bank loans

Total secured non-current borrowings

Unsecured

Total unsecured non-current borrowings

Total non-current borrowings

(a)  Secured liabilities and assets pledged as security

The total secured liabilities (current and non-current) are as follows:

Bank overdrafts and bank loans

Total secured liabilities

Consolidated

2011
$’000

73,900

73,900

-

73,900

2010
$’000

66,900

66,900

-

66,900

Consolidated

2011
$’000

76,639

76,639

2010
$’000

67,501

67,501

All bank loans and overdraft are denominated in Australian dollars and are secured by a fixed and floating charge over all of the assets and uncalled capital 
of the parent entity and certain of its controlled entities.  

The carrying amounts of assets pledged as security for current and non-current borrowings are:

Current

Floating charge

Cash and cash equivalents

Receivables

Financial assets at fair value through profit or loss

Total current assets pledged as security

Non-current

Floating charge

Financial assets at fair value through profit or loss

Plant and equipment

Total non-current assets pledged as security

Total assets pledged as security

Consolidated

2011
$’000

2010
$’000

Notes

7

8

9

9

10

283

5,560

44,598

50,441

117,439

6,221

123,660

123,660

174,101

459

4,117

35,234

39,810

111,251

6,572

117,823

117,823

157,633

82

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

17  Non-current liabilities - Borrowings (continued)

(b)  Fair value

The carrying amounts and fair values of borrowings at the end of reporting period are: 

Group

On-balance sheet (i)

Non-traded financial liabilities

Bank overdrafts

Bank loans

At 30 June 2011

At 30 June 2010

Carrying amount
$’000

Fair value
$’000

Carrying amount
$’000

Fair value
$’000

2,739

73,900

76,639

76,639

2,739

73,900

76,639

76,639

601

66,900

67,501

67,501

601

66,900

67,501

67,501

As noted, none of the classes of liabilities are readily traded on organised markets in standardised form.

(i) 

On-balance sheet

The fair value of current borrowings equals their carrying amount. The facility is structured as a series of loan instruments which are renewed on a regular 
basis with terms of less than six months, and the impact of discounting on such instruments is not material. The rolling nature of the loan instruments is 
designed to provide the Group with maximum flexibility within the overall facility, however the overall facility is classified as non-current.

(c)  Risk exposures

Information about the Group’s exposure to interest rate and foreign currency changes is provided in note 2.

For an analysis of the sensitivity of borrowings to interest rate risk and foreign exchange risk refer to note 2.

18  Non-current liabilities - Deferred tax liabilities

The balance comprises temporary differences attributable to:

Prepayments

Purchased debt

Fixed Assets 

Sundry

Total deferred tax liabilities

Set-off of deferred tax liabilities pursuant to set-off provisions (note 11)

Net deferred tax liabilities

Consolidated

2011
$’000

7

12,093

157

58

12,315

12,315

(1,498)

10,817

2010
$’000

7

15,836

92

6

15,941

15,941

(1,722)

14,219

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

83

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

18  Non-current liabilities - Deferred tax liabilities (continued)

Consolidated

Movements:

Opening balance at 1 July

Charged/(credited) to the preliminary consolidated income statement (note 6)

Closing balance at 30 June

2011
$’000

15,944

(3,629)

12,315

Other
$’000

427

(418)

9

2010
$’000

16,815

(871)

15,944

Total
$’000

16,815

(871)

15,944

Total
$’000

15,944

(3,629)

12,315

Property, plant 
and equipment
$’000

Prepayments
$’000

Purchased debt
$’000

-

92

92

4

3

7

16,384

(548)

15,836

Property, plant 
and equipment
$’000

Prepayments
$’000

Purchased debt
$’000

Other
$’000

92

65

157

7

-

7

15,836

(3,743)

12,093

9

49

58

Movements - Consolidated

At 1 July 2009

Charged/(credited)

‑ to profit or loss

At 30 June 2010

Movements - Consolidated

At 30 June 2010

Charged/(credited)

‑ to profit or loss

At 30 June 2011

19  Non-current liabilities - Provisions

Provisions - Employee benefits

20  Employee benefits

(a)  Superannuation plans

Consolidated

2011
$’000

360

360

2010
$’000

337

337

All employees are entitled to varying levels of benefits on retirement, disability or death.  The superannuation plans provide accumulated benefits.  
Employees  contribute  to  the  plans  at  various  percentages  of  their  wages  and  salaries.    Where  there  is  a  legal  requirement  the  Company 
contributes the appropriate statutory percentage of employees salaries and wages.

84

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

21  Contributed equity

(a)  Share capital
Ordinary shares

Fully paid

Total contributed equity

(b)  Movements in ordinary share capital:

Issues of ordinary shares during the year

Date

1 July 2009

30 June 2010

1 July 2010

30 June 2011

(c)  Ordinary shares

Company

Company

2011
Shares

2010
Shares

2011
$’000

2010
$’000

97,321,881

97,321,881

97,321,881

97,321,881

67,256

67,256

67,256

67,256

67,256

67,256

Details

Number of 
shares

Opening balance

97,321,881

Closing balance

97,321,881

Opening balance

97,321,881

Closing balance

97,321,881

$’000

67,256

67,256

67,256

67,256

Ordinary shares entitle the holder to participate in dividends and the proceeds on winding up of the company in proportion to the number of and amounts 
paid on the shares held. 

On a show of hands every holder of ordinary shares present at a meeting in person or by proxy, is entitled to one vote, and upon a poll each share is 
entitled to one vote.

Ordinary shares have no par value and the company does not have a limited amount of authorised capital.

(d)  Employee share scheme

Information relating to the employee share scheme, including details of shares issued under the scheme, is set out in note 31.

(e)  Options

Information relating to options provided as part of the the MD/CEO remuneration package and options provided under the Collection House Executive 
Share Option Plan, including details of options issued, exercised and lapsed during the financial year and options outstanding at the end of the financial 
year, is set out in note 31.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

85

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

21  Contributed equity (continued)

(f)  Capital risk management

The Group’s objectives when managing capital are to safeguard their ability to continue as a going concern, and to provide adequate returns for 
shareholders and benefits for other stakeholders.

“Capital” includes all funding provided under the group’s funding facility (net of cash balances for which a right of offset is held) plus Equity as 
shown in the balance sheet.

In order to maintain or adjust the capital structure, the Group may:

• draw down or repay debt funding;

• adjust the amount of dividends paid to shareholders;

• negotiate new or additional facilities or cancel existing ones; 

• return capital to shareholders or issue new shares or 

• sell assets to reduce debt.

The  Group  manages  capital  to  ensure  that  the  goals  of  continuing  as  a  going  concern,  and  the  provision  of  acceptable  stakeholder  returns 
are met.

Arrangements with the group’s financier are in place to ensure that there is sufficient undrawn credit available to meet unforeseen circumstances 
should they arise. Financing facilities are renegotiated on a regular basis to ensure that they are sufficient for the company’s projected growth 
plus a buffer. As far as possible, asset purchases are funded from operational cashflow, allowing undrawn balances to be maintained. Cash is 
monitored on a daily basis to ensure that immediate and short term requirements can be met. By maintaining a buffer of undrawn funds, the 
company reduces the risk of liquidity and going concern issues.

Management of mix between debt and equity impacts the company’s Cost of Capital and hence ability to provide returns to stakeholders, primarily 
the funding institutions and shareholders. The company maintains its debt-to-equity mix in accordance with its immediate needs and forecasts at 
any point in time. Effective management of the capital structure maximises profit and hence franked dividend returns to shareholders.

When additional funding is required, it is sourced from either debt or equity, depending upon management’s evaluation as to which is the most 
appropriate at that point in time.

The financing facility includes all funding provided by the group’s main banker. Details of financing facilities are set out in note 2.

Quantitative analyses are conducted by management using contributed equity balances shown above together with the drawn and undrawn loan 
balances disclosed in note 2(c).

As part of the financing facility, the company is required to monitor a number of financial indicators as specified by the financier. The group 
monitors the indicators on a monthly basis and reports to the funding provider every six months. The company has materially met these covenant 
at all times during the year.

This strategy was followed during both the 2011 and 2010 financial years.

86

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

22  Reserves and retained earnings 

(a)  Reserves
Share-based payments reserve

Foreign currency translation reserve

Movements:

Share-based payments reserve

Balance 1 July

Option expense

Balance 30 June

Movements:

Foreign currency translation reserve

Balance 1 July

Currency translation differences arising during the year

Balance 30 June

(b)  Retained earnings

Movements in retained earnings were as follows:

Balance 1 July

Net profit for the year

Opening balance adjustment

Items of other comprehensive income recognised directly in retained earnings

Dividends

Balance 30 June

Consolidated

2011
$’000

1,271

(1,165)

106

2010
$’000

1,050

(756)

294

Consolidated

2011
$’000

1,050

221

1,271

2010
$’000

878

172

1,050

Consolidated

2011
$’000

(756)

(409)

(1,165)

2010
$’000

(707)

(49)

(756)

Consolidated

2011
$’000

24,322

10,117

-

(5,937)

-

28,502

2010
$’000

20,533

8,923

121

(5,255)

-

24,322

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

87

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

22  Reserves and retained earnings (continued)

(c)  Nature and purpose of reserves

(i) 

Share-based payments reserve

The share based payments reserve is used to recognise the fair value of options issued to employees but not exercised.

(ii) 

Foreign currency translation reserve

Exchange  differences  arising  on  translation  of  the  foreign  operations  are  recognised  in  other  comprehensive  income  as  described  in  note  1(d)  and 
accumulated in a separate reserve within equity.  The cumulative amount is reclassified to profit or loss when the net investment is disposed of.

23  Dividends

(a)  Ordinary shares
Fully franked final dividend for the year ended 30 June 2010 - 3.0 cents per share (2009 - 2.6 cents)

Fully franked interim dividend for the year ended 30 June 2011 - 3.1 cents per share (2010: 2.8 cents) 

Dividends paid in cash during the years ended 30 June 2011 and 2010 were as follows:

Paid in cash

(b)  Dividends not recognised at the end of the reporting period
In addition to the above dividends, since year end the directors have recommended the payment of a fully 
franked final dividend of 3.1 cents per fully paid ordinary share (2010 - 3.0 cents, fully franked).  The 
aggregate amount of the proposed dividend expected to be paid on 25 November 2011 out of retained profits 
and a positive net balance sheet at 30 June 2011, but not recognised as a liability at year end, is

Consolidated

30 June 2011
$’000

30 June 2010
$’000

2,920

3,017

5,937

2,530

2,725

5,255

Consolidated

30 June 2011
$’000

30 June 2010
$’000

5,937

5,937

5,255

5,255

Consolidated

30 June 2011
$’000

30 June 2010
$’000

3,017

2,920

3,017

2,920

88

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

23  Dividends (continued)

(c)  Franked dividends

The franked portions of the final dividends recommended after 30 June 2011 will be franked out of existing franking credits or out of franking credits 
arising from the payment of income tax in the year ending 30 June 2012.

The financial effect of this dividend has not been brought to account in the financial statements for the year ended 30 June 2011 and will be recognised 
in subsequent financial reports.

Franking credits available for subsequent financial years based on a tax rate of 30% (2010 - 30%)

Consolidated

30 June 2011
$’000

30 June 2010
$’000

6,750

6,750

47

47

The above amounts represent the balance of the franking account as at the end of the reporting period, adjusted for:

(a) franking credits that will arise from the payment of the amount of the provision for income tax,

(b) franking debits that will arise from the payment of dividends recognised as a liability at the reporting date, 

(c) franking credits that will arise from the receipt of dividends recognised as receivables at the reporting date, and

(d) franking credits that may be prevented from being distributed in subsequent financial years.

The consolidated amounts include franking credits that would be available to the Parent Entity if distributable profits of subsidiaries were paid as dividends.

The impact on the franking account of the dividend recommended by the directors since year end, but not recognised as a liability at year end, will be a 
reduction in the franking account of $1,293,000 (2010: $1,251,000).

The ability to utilise the franking credits is dependent upon there being sufficient available profits to declare dividends.

24  Key management personnel disclosures

(a)  Directors

The following persons were directors of Collection House Limited during the financial year:

(i) 

Chairman - Non-executive director

J.M. Pearce

(ii) 

Executive director

A.R. Aveling – Managing Director and Chief Executive Officer (retired 31 July 2010)

(iii) 

Non-executive directors

D. G. Punches

A. F. Coutts

W. W. Kagel

K. J. Daly

D.M. Gray (appointed 28 June 2011)

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

89

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

24  Key management personnel disclosures (continued)

(b)  Key management personnel

The following persons had authority and responsibility for planning, directing and controlling the activities of the Group, directly or indirectly, during the 
financial year: 

Tony Aveling

Managing Director and Chief Executive Officer (retired 31 July 2010)

Collection House Limited

Matthew Thomas

Previously Chief Operating Officer, commenced as CEO designate on 1 July 
2010 and sole CEO on 1 August 2010.

Collection House Limited

Adrian Ralston

Chief Financial Officer

Collection House Limited

Michael Watkins

General Counsel and Company Secretary

Collection House Limited

Kylie Lynam

General Manager - Human Resources and Corporate Services

Collection House Limited

Michael Voysey

Chief Marketing Officer (left the company 16 July 2010)

Collection House Limited

All of the above persons were also key management persons during the year ended 30 June 2010.

(c)  Key management personnel compensation

Short-term employee benefits

Post-employment benefits

Share-based payments

Consolidated

30 June 2011
$

30 June 2010
$

2,020,704

2,655,509

152,590

187,905

224,878

139,275

2,361,199

3,019,662

Detailed remuneration disclosures are provided in sections A-D of the remuneration report on pages 30 to 36.

90

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

24  Key management personnel disclosures (continued)

(d)  Equity instrument disclosures relating to key management personnel

(i) 

Options provided as remuneration

Details of options over ordinary shares in the Company provided as remuneration to each director of Collection House Limited and each of the four 
specified executives of the Company are set out below.  When exercisable, each option is convertible into one ordinary share of Collection House Limited.  
Further information on the options is set out in note 31.

(ii) 

Options provided as remuneration and shares issued on exercise of such options

Details of options provided as remuneration and shares issued on the exercise of such options, together with terms and conditions of the options, can be 
found in section D of the remuneration report.

(iii) 

Option holdings

The numbers of options over ordinary shares in the Group held during the financial year by each director of Collection House Limited and other 
key management personnel of the Group, including their personally related parties, are set out below.

2011
Name

Directors of Collection House Limited

Balance 
at start of 
the year

Granted as 

compensation Exercised

Other 
changes *

Balance 
at start of 
the year

Vested and 
exercisable Unvested

A. Aveling

4,000,000

-

-

(2,000,000)

2,000,000

1,200,000

800,000

Other key management personnel  of the Group

M. Thomas

A. Ralston

M. Watkins

K. Lynam

500,000

400,000

425,000

275,000

1,479,000

591,000

443,000

443,000

-

-

-

-

(250,000)

1,729,000

150,000

1,579,000

(200,000)

791,000

120,000

(200,000)

668,000

135,000

671,000

533,000

(125,000)

593,000

90,000

503,000

* “Other changes” represent options which have expired. For further information regarding the expiry of options see note 31

2010
Name

Directors of Collection House Limited

A. Aveling

Balance 
at start of 
the year

4,000,000

Other key management personnel of the Group

M. Thomas

A. Ralston

M. Watkins

K. Lynam

(iv) 

Share holdings

500,000

400,000

425,000

275,000

Granted as 

compensation Exercised

Other 
changes

Balance 
at start of 
the year

Vested and 
exercisable Unvested

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

4,000,000

400,000

3,600,000

500,000

400,000

425,000

275,000

50,000

40,000

40,000

25,000

450,000

360,000

385,000

250,000

The numbers of shares in the Company held during the financial year by each director of Collection House Limited and other key management 
personnel of the Group, including their personally related parties, are set out on page 91.  There were no shares issued under the terms of the 
Employee Share Plan during the reporting period as compensation.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

9 1

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

24  Key management personnel disclosures (continued)

(d)  Equity instrument disclosures relating to key management personnel (continued)

2011
Name

Directors of Collection House Limited

Ordinary shares

John Pearce

Dennis Punches

Tony Coutts

Bill Kagel

Kerry Daly

David Gray (appointed 28 June 2011)

Tony Aveling (retired 31 July 2010)

* for Tony Aveling, balance at date of retirement, 31 July 2010.

Other key management personnel of the Group

Ordinary shares

M. Thomas

A. Ralston

M. Watkins

K. Lynam

2010
Name

Directors of Collection House Limited

Ordinary shares

John Pearce

Dennis Punches

Tony Coutts

Bill Kagel

Kerry Daly (as at date of appointment, 30 October 2009)

Tony Aveling (retired 31 July 2010)

Barrie Adams (resigned 30 October 2009)

Barry Connelly (resigned 30 October 2009)

Bill Hiller (resigned 30 October 2009)

Other key management personnel of the Group

Ordinary shares

M. Thomas

A. Ralston

M. Watkins

K. Lynam

Balance at the 
start of the year

Received during 
the year on 
the exercise 
of options

Other changes 
during the year

Balance at the 
end of the year *

11,461,015

17,907,384

4,464,600

951,269

140,000

-

505,000

-

102,000

-

25,000

11,000

-

-

-

-

-

-

-

-

-

-

-

-

304,523

11,765,538

1,193,882

19,101,266

-

600,000

60,000

-

-

-

4,464,600

1,551,269

200,000

-

505,000

-

28,000

130,000

-

-

(5,000)

-

25,000

6,000

Balance at the 
start of the year

Received during 
the year on 
the exercise 
of options

Other changes 
during the year

Balance at the 
end of the year

11,416,130

17,857,384

4,464,600

951,269

90,000

449,400

-

77,143

93,000

102,000

-

25,000

11,000

-

-

-

-

-

-

-

-

-

-

-

-

-

44,885

50,000

-

-

50,000

55,600

-

-

(43,000)

-

-

-

-

11,461,015

17,907,384

4,464,600

951,269

140,000

505,000

-

77,143

50,000

102,000

-

25,000

11,000

92

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

24  Key management personnel disclosures (continued)

(e)  Loans to key management personnel

Details of loans made to directors of Collection House Limited and other key management personnel of the Group, including their personally related 
parties, are set out below.

(i) 

Aggregates for key management personnel 

Group

2011

2010

Balance at the 
start of the year
$

Interest paid 
and payable for 
the year
$

Interest not 
charged
$

Balance at the 
end of the year
$

Number in 
Group at the 
end of the year

-

-

-

-

-

-

-

-

-

-

(ii) 

Individuals with loans above $100,000 during the financial year

No individual’s aggregate loan balance exceeded $100,000 at any time during the financial year.

In 2010, there were no loans to individuals that exceeded $100,000 at any time.

(f)  Other transactions with key management personnel

No payments were made to directors or other key management personnel other than as appropriate payments for performance of their duties as directors 
or as employees.

25  Remuneration of auditors

During  the  year  the  following  fees  were  paid  or  payable  for  services  provided  by  the  auditor  of  the  parent  entity,  its  related  practices  and 
non-related audit firms:

Audit services

Audit and review of financial reports

Audit-related services

Total auditors’ remuneration

Consolidated

30 June 2011
$

30 June 2010
$

148,000

82,500

230,500

137,000

82,000

219,000

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

93

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

26  Contingencies

(a)  Contingent liabilities

The Group had contingent liabilities at 30 June 2011 in respect of:

Claims

There were no claims of a material nature during this period.

Guarantees

(a)  Bank  guarantees  (secured)  exist  in  respect  of  satisfactory  contract  performance  in  the  normal  course  of  business  for  the  Group  amounting  to 
$1,783,803.76 (2010: $1,449,478).  The increase in the bank guarantee liabilities related to the Company entering into a Lease Agreement for new 
business premises at 525 Flinders Street, Melbourne.  The Lease Agreement for the new Melbourne Premises, while not commencing until 1 November 
2011, required the delivery of a Bank Guarantee in the amount of $328,945 to initially secure the Company’s fitout obligations prior to relocation in 
November  2011  and  subsequently,  the  Company’s  performance  obligations  during  the  Lease  term.  The  bank  guarantee  for  the  Company’s  existing 
premises at 477 Collins Street, Melbourne in an amount of $254,712 is required to remain in place until 28 February 2012 under the existing Lease 
Agreement notwithstanding that the existing Lease expires on 30 November 2011.  

(b)  On 29 October 2002, the parent entity and certain of its subsidiaries entered into an Interlocking Debt and Interest Guarantee which is supported by 
a Fixed and Floating charge over all of the assets and uncalled capital of those entities.

These guarantees may give rise to liabilities in the Group if the associates do not meet their obligations under the terms of the contracts subject to the 
guarantees.

No material losses are anticipated in respect of any of the above contingent liabilities.

27  Commitments

(a)  Capital commitments

Capital expenditure contracted for at the reporting date but not recognised as liabilities is as follows:

Other financial assets at fair value through the Profit and Loss

Payable:

Within one year

Later than one year but not later than five years

Later than five years

Consolidated

2011
$’000

2010
$’000

29,441

30,000

-

-

-

-

29,441

30,000

94

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

27  Commitments (continued)

(b)  Non-cancellable operating leases

The Group leases its offices under non-cancellable operating leases expiring at various times during the next seven years.  The leases have varying terms, 
escalation clauses and renewal rights.  On renewal, the terms of the leases are renegotiated.

Commitments for minimum lease payments in relation to non-cancellable operating leases are payable 
as follows:

Within one year

Later than one year but not later than five years

Later than five years

28  Related party transactions

(a)  Group companies 

Consolidated

2011
$’000

2010
$’000

3,484

10,899

642

15,025

3,679

10,601

2,474

16,754

Details of the parent company, the ultimate parent company and interests in subsidiaries are set out in note 29.

(b)  Key management personnel

Disclosures relating to key management personnel are set out in note 24.

(c)  Other transactions with key management personnel or entities related to them

No  other  transactions  were  made  to  key  management  personnel  or  entities  related  to  them  other  than  as  appropriate  payments  for  performance  of 
their duties.

(d)  Transactions with other related parties

The classes of non director-related parties are:

> wholly owned controlled entities;

> directors of related parties and their director-related entities.

Transactions

There were no transactions with non-wholly owned related parties. Transactions with wholly owned related parties are eliminated on consolidation.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

95

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

29  Subsidiaries

The consolidated financial statements incorporate the assets, liabilities and results of the following subsidiaries in accordance with the accounting policy 
described in note 1(b): 

Name of entity

Parent and Ultimate Parent company:

Collection House Limited

Controlled entities - incorporated in Australia

ACN 007 279 129 Pty Ltd (formerly Countrywide Mercantile Credit Services Pty Ltd) **

ACN 010 920 411 Pty Ltd (formerly Australian Business Research Pty Ltd) **

Cashflow Accelerator Pty Ltd (formerly Collection House ALR Pty Ltd)  ***

Collective Learning and Development Pty Ltd

Jones King Lawyers Pty Ltd

Lion Finance Pty Ltd

Midstate Credit Management Services Pty Ltd

Controlled entities - incorporated in New Zealand

Collection House (NZ) Limited

Lion Finance Limited

1071066 Limited (formerly abr.nz Limited) **

Equity holding of ordinary shares

2011

2010

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

** These controlled entities have not traded during the financial year 

*** Cashflow Accelerator Pty Ltd, formerly Collection House ALR Pty Ltd commenced trading on 14 December 2010.

30  Earnings per share 

(a)  Basic earnings per share
From continuing operations attributable to the ordinary equity holders of the company

From discontinued operation

Total basic earnings per share attributable to the ordinary equity holders of the company

(b)  Diluted earnings per share
From continuing operations attributable to the ordinary equity holders of the company

From discontinued operation

Total diluted earnings per share attributable to the ordinary equity holders of the company

Consolidated

30 June 2011
$’000

30 June 2010
$’000

10.4

-

10.4

10.3

-

10.3

9.2

-

9.2

9.1

-

9.1

96

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

30  Earnings per share (continued)

(c)  Reconciliations of earnings used in calculating earnings per share

Basic earnings per share

Profit attributable to the ordinary equity holders of the company used in calculating basic earnings per share

From continuing operations

Diluted earnings per share

Profit from continuing operations attributable to the ordinary equity holders of the company:

From continuing operations

Profit attributable to the ordinary equity holders of the company used in calculating diluted earnings per share

(d)  Weighted average number of shares used as the denominator 

Consolidated

30 June 2011
$’000

30 June 2010
$’000

10,117

10,117

10,117

10,117

8,923

8,923

8,923

8,923

Consolidated

30 June 2011
Number

30 June 2010
Number

Weighted average number of ordinary shares used as the denominator in calculating basic earnings per share

97,321,881

97,321,881

Adjustments for calculation of diluted earnings per share:

Options

Weighted average number of ordinary shares and potential ordinary shares used as the denominator in 
calculating diluted earnings per share

990,650

946,286

98,312,531

98,268,167

(e) 

Information concerning the classification of securities 

(i) 

Options

Options granted to employees under the Collection House Ltd Executive Share Option Plan are considered to be potential ordinary shares and have been 
included in the determination of diluted earnings per share to the extent to which they are dilutive.  The options have not been included in the determination 
of basic earnings per share.  Details relating to the options are set out in note 31.

31  Sharebased payments

Share options for MD/CEO 

For the purposes of this note to the financial statements, we advise that Mr Tony Aveling, MD/CEO retired on 31 July 2010.  Mr Matthew Thomas was 
appointed CEO designate on 1 July 2010 and sole CEO on 1 August 2010.

In February 2007, the Shareholders approved the issue of 2,000,000 share options in favour of the then MD/CEO as part of his Employment Agreement.  
The full terms of the options were contained in the Notice of General Meeting announced to Shareholders on 12 January 2007.  While 400,000 of these 
options had no price qualifying hurdles, all the share options expired on 28 February 2011.  None of these options were exercised before expiry or during 
the Relevant Period.  A summary of these options is identified in this note as MD/CEO 1. 

In  October  2008,  the  Shareholders  approved  the  issue  of  a  further  2,000,000  share  options  in  favour  of  the  then  MD/CEO  as  part  of  his  varied 
Employment Agreement.  The full terms of the options were contained in the Notice of General Meeting announced to Shareholders on 19 September 
2008.  The terms of Mr Aveling’s Employment Agreement as varied provided that Mr Aveling may exercise those options when and if certain qualifying 
price hurdles were achieved before the expiry date namely, 25 June 2013 and the options had vested (the Vesting Date was 25 June 2011).  60% of 
the 2,000,000 options (1,200,000 options) became exercisable on 25 June 2011.  None of the qualified options were exercised during the Relevant 
Period.  A summary of these options is identified in this note as MD/CEO 2.

 
C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

97

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

31  Sharebased payments (continued)

Grant date

Earliest possible vesting date

MD/CEO 1 options

22 February 2007

28 February 2009

MD/CEO 2 options

31 October 2008

25 June 2011

Performance hurdles

Tranche

# of options

Qualifying  Price

Tranche

# of options

Qualifying Price

1

2

3

4

5

400,000

400,000

400,000

400,000

400,000

0.00

1.25

1.50

1.75

2.00

1

2

3

4

5

400,000

400,000

400,000

400,000

400,000

0.60

0.70

0.80

0.90

1.00

Expiry date

The options expired on 28 February 2011.

25 June 2013, subject to the following, in the event that:

(a)  the MD/CEO’s employment ceased due to genuine 
retirement, death, disablement, sickness or if the 
employment was terminated without cause, then the 
MD/CEO would be entitled to options granted prior to 
the date of cessation and for which the vesting date had 
occurred or which subsequently occurred, prior to the 
expiry date.

(b)  the Company terminated the MD/CEO’s employment 
for poor performance (in the reasonable opinion of the 
Company), the MD/CEO may only exercise within 12 
months after the date of termination.  All other options 
immediately lapsed.  

(c)  the MD/CEO resigned or had his employment 

terminated for cause, the MD/CEO may only exercise 
within 1 month of the date of termination those options 
which have vested prior to the date of termination or 
resignation. All other options immediately lapsed. 

Exercise conditions and 
Vesting Date

The options would vest on the later of:

The options vest on the later of:

(a) 28 February 2009; and

(b) in respect of 400,000 options, the options will be 
exercisable with no qualifying price applying; and

(c) in respect of the remaining 1,600,000 options, the 
options will only be exercisable, pro-rata, if and when the 
company’s share price reached certain qualifying prices 
between $1.25 and $2.00.

No options were exercised in respect of the  
MD/CEO1 options.

(a) 25 June 2011; and

(b) for each tranche of options, as follows:

A.  In respect of the first tranche options, the date that 
the weighted average closing price shares over a 10 
business day period (Qualifying Price) for the first tranche 
options (namely $0.60) was satisfied;

B.  In respect of the second tranche options, the Qualifying 
Price for the second tranche options (namely $0.70) 
was satisfied;

C.  In respect of the third tranche options, the Qualifying 
Price for the third tranche options (namely $0.80) 
was satisfied;

D.  In respect of the fourth tranche options, the Qualifying 
Price for the fourth tranche options (namely $0.90) is 
satisfied; and

E.  In respect of the fifth tranche options, the Qualifying 
Price for the fifth tranche options (namely $1.00) 
is satisfied.

Exercise price

$1.0327 per option

$0.4927 per option

Share price at grant date

Expected price volatility

Expected dividend yield

Risk free interest rate

$0.91

43.8%

3.29%

5.99%

$0.48

55.6%

9%

6.64%

98

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

31  Sharebased payments (continued)

The expected price volatility was usually based on the historic volatility (on the remaining life of the options), adjusted for any expected changes to future 
volatility due to publicly available information.

The resulting valuation per option is as follows:

Tranche

MD/CEO 1 options (expired 28 February 2011)

MD/CEO 2 options

1

2

3

4

5

$0.26881

$0.23054

$0.19578

$0.16085

$0.12945

$0.153

$0.152

$0.151

$0.148

$0.146

(b)  Executive Share Option Plan 

Participation in the Executive Share Option Plan (ESOP1) to 31 July 2010 was determined by the then MD/CEO.  Participation for the remainder of the 
relevant period to 30 June 2011 was determined by the Board.  

On 15 June 2007, 1,250,000 options were issued to a number of eligible employees pursuant to ESOP1.  A summary of these options is identified in 
this note as EXEC1.   On 26 October 2007, at an Annual General Meeting, the shareholders approved ESOP1 and ratified the prior issue of options.

On 26 June 2008, the Board resolved that the then MD/CEO be authorised, at his discretion, to offer certain options on suitable terms and conditions 
to eligible employees under ESOP1.  

On 18 July 2008, the MD/CEO issued a further 1,437,500 options to a number of eligible employees pursuant to ESOP1.  A summary of these options 
is identified in this note as EXEC2.  

On 2 December 2010, the Board approved a new Executive Share Option Plan (ESOP2).  The Board also authorised that its Chairman be authorised to 
offer certain options in the case of the CEO and/or Matt Thomas, CEO in the case of the other eligible employees, to offer Options to eligible employees 
under ESOP2, at his/their discretion respectively.

On 1 March 2011, the Chairman issued or caused to be issued 2,956,000 options to a number of eligible employees pursuant to ESOP2.  A summary 
of these options is identified in this note as EXEC3.  

Future options may be issued pursuant to ESOP2 subject to not only individual performance being considered, but also Company performance hurdles 
being achieved before options may be exercised.

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

99

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

31  Sharebased payments (continued)

(b)  Executive Share Option Plan (continued)

Grant date

Earliest possible 
vesting date

Performance 
hurdles

Exercise conditions 
and Vesting Date

EXEC1 options

15 June 2007

28 February 2009

EXEC2 options

18 July 2008

25 June 2011

EXEC3 options

1 March 2011

20 December 2012

Tranche # of options

Hurdle  
Price

Tranche # of options

1

2

3

4

5

250,000

250,000

250,000

250,000

250,000

0.00

1.25

1.50

1.75

2.00

1

2

3

4

5

287,500

287,500

287,500

287,500

287,500

Hurdle 
Price

0.60

0.70

0.80

0.90

1.00

Tranche # of options

1

2

3

4

591,200

591,200

1,182,400

591,200

Hurdle 
Price

1.00

1.25

1.50

1.75

The options vested on the later of:

The options vest on the later of:

The options will vest on the later of:

(a)  28 February 2009; and

(a) 25 June 2011; and

(a) 20 December 2012; and

(b)  in respect of 250,000 options, the 

(b) for each tranche of options, as follows:

(b) for each tranche of options, as follows:

options were exercisable, pro rata to 
each eligible employee respectively, 
with no qualifying price applying; and

(c)  in respect of the remaining 1,000,000 

options, the options were only 
exercisable, pro-rata, if and when 
the Company’s share price reaches 
certain qualifying prices between $1.25 
and $2.00.

A.  In respect of the first tranche options, 
the date that the weighted average 
closing price shares over a 10 business 
day period (Qualifying Price) for the first 
tranche options (namely $0.60) was 
satisfied;

A.  In respect of the first tranche options, 
the date that the weighted average 
closing price shares over a 10 business 
day period (Qualifying Price) for the 
first tranche options (namely $1.00) 
is satisfied;

B.  In respect of the second tranche 

B.  In respect of the second tranche 

options, the Qualifying Price for the 
second tranche options (namely $0.70) 
was satisfied;

options, the Qualifying Price for the 
second tranche options (namely $1.25) 
is satisfied;

C.  In respect of the third tranche options, 

C.  In respect of the third tranche options, 

the Qualifying Price for the third tranche 
options (namely $0.80) was satisfied;

the Qualifying Price for the third tranche 
options (namely $1.50) is satisfied; and

D.  In respect of the fourth tranche options, 

D.  In respect of the fourth tranche 

the Qualifying Price for the fourth 
tranche options (namely $0.90) is 
satisfied; and 

options, the Qualifying Price for the 
fourth tranche options (namely $1.75) 
is satisfied. 

E.  in respect of the fifth tranche options, 

the Qualifying Price for the fifth tranche 
options (namely $1.00) is satisfied.

Exercise price

$1.0327 per option

$0.4927 per option

$0.6938 per option

1 00

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

31  Sharebased payments (continued)

(b)  Executive Share Option Plan (continued)

EXEC1 options

EXEC2 options

EXEC3 options

Expiry date

The options will expired on 
28 February 2011

Share price at 
grant date

Expected 
price volatility 

Expected 
dividend yield

Risk free 
interest rate

$0.89

48.5%

2.91%

6.14%

25 June 2013, subject to the 
following, in the event that:
(a)  the eligible employee’s 

employment ceases due to death, 
disablement, sickness or if the 
employment is terminated without 
cause, then the eligible employee 
shall be entitled to options granted 
prior to the date of cessation and 
for which the vesting date has 
occurred or which subsequently 
occurs, prior to the expiry date.

(b)  the Company terminates the 

eligible employee’s employment 
for poor performance (in the 
reasonable opinion of the 
Company), the eligible employee 
may only exercise within 12 
months after the date of 
termination those options which 
have vested prior to the date of 
termination.  All other options shall 
immediately lapse. 

(c)  the eligible employee resigns or 
has employment terminated for 
cause, the eligible employee may 
only exercise within 1 month of 
the date of termination those 
options which have vested prior 
to the date of termination or 
resignation.  All other options shall 
immediately lapse.  

$0.48

55.6%

9%

6.64%

The options will expire on:
(a)  the business day after the 

expiration of three (3) months, 
or any longer period determined 
by the Company after the eligible 
employee ceases to be employed 
by the Company or an associated 
body corporate of the Company; or

(b)  the eligible employee ceasing to 
be employed by the Company 
or an associated body corporate 
of the Company due to fraud or 
dishonesty; or 

(c) 20 December 2013.

$0.72

50.0%

8.29%

5.198%

The expected price volatility is usually based on the historic volatility (for the remaining life of the options), adjusted for any expected changes to future 
volatility due to publicly available information.  The resulting valuation per option is as follows:

Tranche

Exec 1 options

Exec 2 options

Exec 3 options

1

2

3

4

5

$0.2688

$0.2305

$0.1958

$0.1609

$0.1295

$0.1530

$0.1520

$0.1510

$0.1480

$0.1460

$0.1522

$0.1522

$0.1522

$0.1522

$0.1522

C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

1 01

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

31  Sharebased payments (continued)

(b)  Executive Share Option Plan (continued)

Balance at 
start of the 
year
Number

Granted 
during the 
year
Number

Exercised 
during the 
year
Number

Expired 
during the 
year
Number

Balance at 
end of the 
year
Number

Exercise 
price

Vested and 
exercisable 
at end of the 
year
Number

$0.69

$0.49

$0.49

$1.03

$1.03

-

2,956,000

2,000,000

1,275,000

2,000,000

1,037,500

-

-

-

-

6,312,500

2,956,000

-

-

-

-

-

-

-

-

-

2,956,000

-

2,000,000

1,200,000

1,275,000

765,000

2,000,000  

1,037,500

-

-

-

-

3,037,500

6,231,000

1,965,000

Balance at 
start of the 
year
Number

Granted 
during the 
year
Number

Exercised 
during the 
year
Number

Expired 
during the 
year
Number

Balance at 
end of the 
year
Number

Exercise 
price

Vested and 
exercisable 
at end of the 
year
Number

$0.49

$0.49

$1.03

$1.03

2,000,000

1,312,500

2,000,000

1,100,000

6,412,500

-

-

-

-

-

-

-

-

-

-

-

2,000,000

37,500

1,275,000

-

2,000,000

62,500

1,037,500

100,000

6,312,500

-

-

400,000

250,000

650,000

Grant Date

Expiry date

Consolidated  2011

1 March 2011

As stated above

31 October 2008

As stated above 

18 July 2008

12 March 2007

15 June 2007

Total

As stated above

As stated above

As stated above

Grant Date

Expiry date

Consolidated  2010

31 October 2008

As stated above 

18 July 2008

12 March 2007

15 June 2007

Total

As stated above

As stated above

As stated above

Fair value of options granted

The assessed fair value at grant date of all options granted is set out above.  The fair value at grant date is independently determined using a Monte Carlo 
option pricing model in relation to MD/CEO 1, EXEC1 and EXEC3 options and a combination of Bermudan and Barrier - style option pricing model in 
relation to MD/CEO 2 and EXEC2 options that takes into account the exercise price, the term of the option, the impact of dilution, the share price at grant 
date and expected price volatility of the underlying share, the expected dividend yield and the risk free interest rate for the term of the respective options.

32  Events occurring after the reporting period

(a)  Dividend

A fully franked final dividend of 3.1 cents, totalling $3.0 million, has been declared, payable on 25th November, 2011. No provision has been raised in 
these accounts.

(b)  Varied Multiple Option Facility

On 14 June 2011, the Company’s Multiple Option Facility (MOF) with Westpac Banking Corporation (Westpac) was varied by an increase in the facility 
limit from $85m to $100m in support of additional growth, with the Loan Valuation Ratio (LVR) increased to 55 per cent reflecting a lower risk profile.

On 5 August 2011, the Company confirmed an interest rate swap transaction for an amount of $26m at a fixed rate of 4.50% per annum effective as 
at 11 August 2011 and continuing until 12 August 2013.  As the swap involves exchanging a variable interest borrowing for a fixed rate borrowing it is 
not possible to quantify the potential financial impact of this transaction.

1 02

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{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

33   Reconciliation of profit after income tax to net cash inflow from operating activities 

Profit for the year

Depreciation, amortisation and impairment

Fair value losses on other financial assets

Non-cash employee benefits expense - share-based payments

Provision for doubtful debts

Assets written off

Other non-cash expenses

Change in operating assets and liabilities

(Increase) in trade debtors and bills of exchange

(Increase) decrease in sundry debtors

(Increase) decrease in other non-current assets

(Increase) decrease in other assets

Increase (decrease) in trade creditors

Increase (decrease) in sundry creditors and accruals

Increase (decrease) in current tax liability

Increase (decrease) in deferred tax liabilities

Net cash inflow (outflow) from operating activities

34  Parent entity financial information

(a)  Summary financial information

The individual financial statements for the parent entity show the following aggregate amounts: 

Balance sheet

Current assets

Non-current assets

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Shareholders’ equity

Contributed equity

Reserves

Retained earnings

Capital and reserves attributable to owners of Collection House Limited

Profit or loss for the year

Total comprehensive income

Consolidated

30 June 2011
$’000

30 June 2010
$’000

10,117

2,902

33,073

221

(57)

42

433

(1,198)

(641)

(1,185)

-

18

2,679

4,930

(3,402)

47,932

8,923

2,619

29,879

173

(3)

61

321

241

300

(580)

(362)

(415)

(152)

(752)

(500)

39,753

Company

2011
$’000

3,839

175,630

179,469

(20,167)

(90,896)

2010
$’000

3,789

170,004

173,793

(13,367)

(86,753)

(111,063)

(100,120)

67,256

1,271

(121)

68,406

449

449

67,256

1,050

5,367

73,673

(5,813)

(5,813)

 
C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

1 03

{ NOTES TO THE FINANCIAL STATEMENTS  for the year ended 30 june 2011

34  Parent entity financial information (continued)

(b)  Guarantees entered into by the parent entity

The parent entity has entered into a deed of cross guarantee with certain of its subsidiaries as set out in Note  26(b).

No liability was recognised by the parent entity or the consolidated entity in relation to this guarantee, as the fair value is immaterial.

(c)  Contingent liabilities of the parent entity

The parent entity did not have any contingent liabilities as at 30 June 2011 or 30 June 2010.  For information about guarantees given by the parent 
entity, please see above.

1 04

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ DIRECTORS’ DECLARATION - 30 june 2011

In the directors’ opinion:

(a)  the financial statements and notes set out on pages 42 to 103 are in accordance with the Corporations Act 2001, including: 

(i)  complying with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting requirements, and

(ii)   giving a true and fair view of the consolidated entity’s financial position as at 30 June 2011 and of its performance for the financial year ended 

on that date,

(b)  there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable, and 

Note 1(a) confirms that the financial statements also comply with International Financial Reporting Standards as issued by the International Accounting 
Standards Board. 

The directors have been given the declarations by the chief executive officer and chief financial officer required by section 295A of the Corporations 
Act 2001. 

This declaration is made in accordance with a resolution of the directors. 

John Pearce 

Chairman 

Brisbane 

25 August 2011

 
 
 
 
 
 
 
 
 
 
Independent Auditor’s Report to the members of  
Collection House Limited 

Report on the Financial Report 

We have audited the accompanying financial report of Collection House Limited (“the 
company”) and its controlled entities (“the consolidated entity”), which comprises the 
balance sheet as at 30 June 2011, and the income statement, statement of 
comprehensive income, statement of changes in equity and cash flow statement for the 
year then ended, notes comprising a summary of significant accounting policies and 
other explanatory information, and the Directors’ declaration of the consolidated entity 
comprising the company and the entities it controlled at the year’s end or from time to 
time during the financial year. 

Directors’ Responsibility for the Financial Report  

The Directors of the company are responsible for the preparation of the financial report 
that gives a true and fair view in accordance with Australian Accounting Standards and 
the Corporations Act 2001 and for such internal control as the Directors determine is 
necessary to enable the preparation of the financial report that gives a true and fair 
view and is free from material misstatement, whether due to fraud or error. 

In Note 1, the Directors also state, in accordance with Accounting Standard AASB 101: 
Presentation of Financial Statements, that the financial statements comply with 
International Financial Reporting Standards. 

Auditor’s Responsibility 

Our responsibility is to express an opinion on the financial report based on our audit.  
We conducted our audit in accordance with Australian Auditing Standards. Those 
standards require that we comply with relevant ethical requirements relating to audit 
engagements and plan and perform the audit to obtain reasonable assurance about 
whether the financial report is free from material misstatement. 

An audit involves performing procedures to obtain audit evidence about the amounts 
and disclosures in the financial report.  The procedures selected depend on the auditor’s 
judgment, including the assessment of the risks of material misstatement of the 
financial report, whether due to fraud or error.  In making those risk assessments, the 
auditor considers internal control relevant to the company’s preparation of the financial 
report that gives a true and fair view in order to design audit procedures that are 
appropriate in the circumstances, but not for the purpose of expressing an opinion on 
the effectiveness of the company’s internal control.  An audit also includes evaluating 
the appropriateness of accounting policies used and the reasonableness of accounting 
estimates made by the directors, as well as evaluating the overall presentation of the 
financial report. 

We believe that the audit evidence we have obtained is sufficient and appropriate to 
provide a basis for our audit opinion. 

Independence 

In conducting our audit, we have complied with the independence requirements of the 
Corporations Act 2001. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Opinion 

In our opinion: 

a)  the financial report of Collection House Limited and its controlled entities is in 

accordance with the Corporations Act 2001, including: 

i)  

ii) 

giving a true and fair view of the consolidated entity’s financial position as 
at 30 June 2011 and of its performance for the year ended on that date; 
and 
complying with Australian Accounting Standards and the Corporations 
Regulations 2001; and 

b)  the financial report also complies with International Financial Reporting Standards as 

disclosed in Note 1. 

Report on the Remuneration Report 

We have audited the Remuneration Report included on pages 17 to 24 of the Directors’ 
Report for the year ended 30 June 2011.  The Directors of the company are responsible 
for the preparation and presentation of the Remuneration Report in accordance with 
section 300A of the Corporations Act 2001.  Our responsibility is to express an opinion 
on the Remuneration Report, based on our audit conducted in accordance with 
Australian Auditing Standards. 

Opinion 

In our opinion the Remuneration Report of Collection House Limited for the year ended 
30 June 2011 complies with section 300A of the Corporations Act 2001. 

Matters Relating to the Electronic Presentation of the Financial Report 

This auditor’s report relates to the financial report of the consolidated entity for the year 
ended  30  June  2011  included  on  the  website  of  the  Collection  House  Limited.    The 
directors  of  the  Company  are  responsible  for  the  integrity  of  the  website  and  we  have 
not been engaged to report on its integrity.  This audit report refers only to the financial 
report  identified  above  and  it  does  not  provide  an  opinion  on  any  other  information 
which may have been hyperlinked to or from the financial report.  If users of this report 
are concerned with the inherent risks arising from electronic data communications, they 
are  advised  to  refer  to  the  hard  copy  of  the  audited  financial  report  to  confirm  the 
information  included  in  the  audited  financial  report  presented  on  the  Company’s 
website. 

LAWLER HACKETTS AUDIT 

Liam Murphy 
Partner   
Brisbane, 25 August 2011 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
C oll ection  Hous e  Limi ted                                      201 1   Annual  Report

1 07

{ SHAREHOLDER INFORMATION for the year ended 30 june 2011

The shareholder information set out below was applicable as at 12 August 2011.

A. 

DISTRIBUTION OF EQUITY SECURITIES

Analysis of numbers of equity security holders by size of holding:

Class of equity security
Ordinary shares

1-1000

1,001-5000

5,001-10,000

10,001-100,000

100,001 and over

Total

Holders

497

949

317

452

72

2,287

There were 256 holders of less than a marketable parcel of ordinary shares.

B. 

EQUITY SECURITY HOLDERS

Twenty largest quoted equity security holders

The names of the twenty largest holders of quoted equity securities are listed below:

Name 

Mr Dennis George Punches

Trans Tasman Collections Investments Pty Ltd

George Laurens (Qld) Pty Ltd (Pearce Family A/C)

HSBC Custody Nominees (Australia) Limited

Ankla Pty Ltd

Mr John Marshall Pearce and Mrs Sandra Anne Pearce (Collection House S/Fund Account)

Mr Anthony Francis Coutts and Mrs Jennifer Elsie Coutts (Coutts S/Fund A/C)

Citicorp Nominees Pty Limited

Merrill Lynch (Australia) Nominees Pty Limited

Mr William Walter Kagel

J P Morgan Nominees Australia Limited

Mr  Dennis George Punches (Grantor Ret Annuity No.1 A/C)

Garrett Smythe Limited

Mr Stephen Walker + Mrs Susan Walker (Walker Super Fund Account)

Mr Lev Mizikovsky and Mrs Emily Dorothy Mizikovsky (Superfun Superfund A/C)

Sunstar Australia Pty Ltd

Mooloolaba Consulting Pty Ltd (Super Fund A/C)

Mr Frederick Benjamin Warmbrand (FB & LJ Warmbrand Super A/C)

TBIC Pty Ltd (Crommelin Family Super A/C)

George Laurens (WA) Pty Ltd (Laurens Super Fund A/C)

Shares

320,400

2,626,593

2,549,453

13,870,988

77,969,447

97,336,881

Units

18,101,266

9,997,798

6,987,925

5,178,054

4,725,569

4,335,905

4,037,000

2,257,333

1,875,444

1,551,269

1,441,777

1,000,000

906,183

778,000

684,363

657,895

620,000

579,526

516,705

500,000

% of issued 
capital

18.60

10.27

7.18

5.32

4.85

4.45

4.15

2.32

1.93

1.59

1.48

1.03

0.93

0.80

0.70

0.68

0.64

0.60

0.53

0.51

Total

66,732,012

68.56

1 08

2 011  Annual  Repor t                                      C ol le cti on   H ou s e  Li m it ed

{ SHAREHOLDER INFORMATION for the year ended 30 june 2011

B. 

EQUITY SECURITY HOLDERS (continued)

Unquoted equity securities

Details of these options are set out at note 31 of the financial statements.  

Grant date

MD/CEO OPTIONS

Balance at  
1 July 2010

Granted during  
the year

Exercised during  
the year

Expired during  
the year

Balance at the  
end of the year

31 October 2008

2,000,000

EXECUTIVE OPTIONS*

1 March 2011

18 July 2008

2,956,000

1,275,000

*No executive holds 20% or more of these securities.

Restricted securities

2,000,000

2,956,000

1,275,000

All issued shares in Collection House Limited are quoted on the ASX and there are no shares subject to escrow or other regulated restrictions other than 
as follows:

Voluntary restrictions on securities

Employees who participate in the Collection House Employee Share Plan are required to enter into voluntary escrow arrangements with the Company, 
undertaking not to dispose of any of these shares for 12 months from the date of issue of the relevant shares.    

Under the Collection House Employee Share Plan and Collection House Executive Share Option Plan, employees may be entitled to acquire shares under 
an employee loan facility.  Employee shares that are subject to an employee loan at the time that the voluntary escrow period expires remain restricted until 
the relevant employee loan is discharged.  As at 12 August 2011, no shares are restricted on this basis.  Shares restricted under voluntary arrangements 
rank pari passu with all fully paid ordinary shares in all other respects.    

C. 

SUBSTANTIAL HOLDERS

Substantial shareholders of ordinary shares in the Company are set out below:

Holder

Dennis George Punches (combined shareholdings)

Units

19,101,266

John Marshall Pearce and Sandra Anne Pearce/George Laurens (Qld) Pty Ltd (combined shareholdings)

11,765,538

Trans Tasman Collections Investments Pty Limited

Mr Lev Mizikovsky, Ankla Pty Ltd and Sunstar Australia Pty Ltd (combined shareholdings)

HSBC Custody Nominees (Australia) Limited

9,997,798

6,067,827

5,178,054

% of issued 
capital

19.62

12.09

10.27

6.23

5.32

D. 

VOTING RIGHTS

The voting rights attaching to each class of equity securities are set out below:

(a)  Ordinary shares

On a show of hands, every member present at a meeting in person or by proxy shall have one vote and upon a poll each share shall have one vote.

(b)  Options

No voting rights.

{ TABLE OF CONTENTS

{ COrp OrATE DIrECTOry 

Collection  House  Limited                                      2011  Annual  R eport

1 09

Chairman’s Statement

Chief Executive’s Report

02  grOUp OvErvIEw
02  2011 – Our Performance
03  Our Profile
04 
05 
06 
06 
06  Commission Collections
06  Cash Flow Management
07 

OUr BOArD AND 
ExECUTIvE TEAM

Purchased Debt

 BUSINESS pErFOrMANCE

HEAD OFFICE

Collection House Limited
ABN 74 010 230 716 
Level 7
515 St Paul’s Terrace 
Fortitude Valley  Qld  4006
GPO Box 2247 
Fortitude Valley BC  Qld  4006

Telephone:  +61 7 3292 1000
+61 7 3832 0222
Facsimile: 
www.collectionhouse.com.au
Website: 

LOCATIONS

Australia

Brisbane 
Sydney 
Melbourne 
Adelaide 

New Zealand

Auckland

Ballarat
Bendigo
Newcastle
Shepparton

STOCk ExCHANgE LISTINgS

Collection House Limited shares are listed on 
the Australian Stock Exchange.  The home 
exchange is Brisbane.

ASX Code:  CLH

COMpANy SECrETA ry

Michael Watkins
Phone:   
Facsimile: 

+61 7 3100 1229
+61 3414 7525

AUDITOrS

Lawler Hacketts Audit
Level 3
549 Queen Street
Brisbane  Qld  4000

SHArE rEg ISTry

Computershare Investor Services Pty Limited
GPO Box 242
Melbourne, VIC 3001
AUSTRALIA

For general enquiries: 
Phone: 1300 552 270 for calls within 
Australia or +61 3 237 2100 outside Australia

Your Proxy form may be faxed to 
Computershare on 1800 783 447 (within 
Australia) or +61 3 9473 2555 (outside 
Australia)

To access your account or change your details, 
please visit the Computershare website at  
www.computershare.com

 Financial Basics Foundation

Supporting the Environment

 Corporate Governance 
Statement

 Community Engagement 
Program

08  OUr rESpONSIBILITIES
08 
08 
09 
10 
20  DIrECTOr’S rEpOrT
39 
41 
105   INDEpENDENT AUDITOr’S 
107   
109  COrpOrATE DIrECTOry

 FINANCIAL STATEMENTS 
CONTENTS

 AUDITOr’S INDEpENDENCE 
DECLArATION

SHArEHOLDEr INFOrMATION

rEpOrT

NOTICE OF ANNUAL gENEr AL MEETIN g

The Annual General Meeting of Collection House Limited will be held on 28 October 2011 at 
11.00am at the Emporium Hotel, 1000 Ann Street, Fortitude Valley, Brisbane, QLD.

The business of the meeting is outlined in the formal Notice and Proxy Form that are enclosed 
with this report.

 
 
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COLLECTION HOUSE LIMITED 
annual report 2011

2011