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CMC Markets plc

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FY2019 Annual Report · CMC Markets plc
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CMC Markets plc  
Annual Report and Financial Statements 2019

Diversifying 
through 
technology

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CMC is focused on 
the diversity of the 
business, through 
its client base and 
product offering

64%64%

35%35%

of ESMA region net revenue generated 
from professional clients in H2 2019.

ESMA retail value of client trades in 
comparison to pre-ESMA levels.

Read more on page 14

Read more on page 15

Net operating income by client base

2019: £130.8 million (2018: £187.1 million)

  ESMA region 

  59%

  APAC & Canada 

  29%

  Stockbroking 

12%

59+

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CMC Group was established 
in 1989 and is a leading global 
provider of online financial trading 
complete with a comprehensive 
retail, professional and institutional 
offering. We enable clients to trade a 
broad range of financial instruments 
through our award-winning 
Next Generation and stockbroking 
trading platforms, supported by 
advanced charting, competitive 
pricing and automated execution.

Our purpose is to make the financial 
markets truly accessible for investors.

Our strategic goal is to increase 
shareholder value by delivering 
sustainable and profitable revenue 
growth, whilst at the same time 
delivering best-in-class service 
to our clients.

Read more at cmcmarkets.com/group/

STRATEGIC REPORT

2 

4 

6 

8 

Highlights 2019

CMC at a glance

Chairman’s statement

Chief Executive Officer’s report

12  Our business model

14  Our markets

16  Our strategy

18 

Key performance indicators

20  Client service

22  Competitive product offering

24  Technology and operational excellence

26  People

30  Financial strength

36  Risk management

CORPORATE GOVERNANCE

46  Board of Directors

48 

Introduction to governance

49  Governance report

54  Group Audit Committee

57  Group Risk Committee

59  Nomination Committee

61 

Remuneration Committee

63  Directors’ remuneration report

79  Regulated entities

80  Directors’ report

86  Statement of Directors’ 

responsibilities

FINANCIAL STATEMENTS

90 

Independent auditors’ report

97  Consolidated income statement

98  Consolidated statement of 
comprehensive income

99  Consolidated statement of 

financial position

100  Parent company statement of 

financial position

101  Consolidated and parent company 

statements of changes in equity

102  Consolidated and parent company 

statements of cash flows

103  Notes to the consolidated and parent 

company financial statements

SHAREHOLDER INFORMATION

140  Shareholder information

Annual Report and Financial Statements 2019

1

HIGHLIGHTS 2019

Focusing on high value 
clients and diversifying 
the business

 “Our strategy is to use the Group’s technology to differentiate 
and diversify the business, attracting and retaining high value 
clients whilst growing our institutional and stockbroking businesses.”

Peter Cruddas 
Chief Executive Officer

OPERATIONAL HIGHLIGHTS

•  Value of client trades down 13% to £2,259 billion

•  64% of European net revenue generated by professional clients in H2 2019

•  Revenue per active client down £896 (30%) to £2,068 and active clients 

down 5,857 (10%) to 53,308

•  ANZ Bank white label stockbroking partnership successfully 

implemented on time and budget

FINANCIAL HIGHLIGHTS

•  Net operating income down £56.3 million (30%) to £130.8 million

•  Statutory profit before tax down £53.8 million (89%) to £6.3 million

•  Basic earnings per share down 88% to 2.0 pence

•  Dividend per share 2.03 pence

For more information see  page 18

2

CMC Markets plc

Strategic report 
Net operating income1

£130.8m
£130.8m

Statutory profit before tax

£6.3m£6.3m

19

18

17

£130.8m

19 £6.3m

£187.1m

£160.8m

18

17

£60.1m

£48.5m

Active clients3

53,308
53,308

19

18

17

Revenue per active client2

£2,068
£2,068

53,308

59,165

60,082

19

18

17

£2,068

£2,964

£2,517

Value of client trades4

£2,259bn
£2,259bn

19

18

17

£2,259bn

£2,587bn

£2,016bn

Basic earnings per share

2.0p2.0p

19

2.0p

18

17

17.3p

13.7p

Ordinary dividend per share5

2.03p
2.03p

2.03p

19

18

17

8.93p

8.93p

1  Net operating income represents total revenue net of introducing partners’ commissions and spread betting levies.

2  Net revenue generated from contract for difference (“CFD”) and spread bet active clients.

3  Active clients represent those individual clients who have traded with or held CFD or spread bet positions with CMC Markets on at least one 

occasion during the financial year.

4  Value of client trades represents the notional value of trades.

5  Ordinary dividends paid/proposed relating to the financial year.

Annual Report and Financial Statements 2019

3

Strategic reportStrategic report
CMC AT A GLANCE

A leading global  
provider of online trading

OUR TECHNOLOGY

OUR GEOGRAPHICAL REACH

Our Next Generation platform offers an award-winning 
trading experience for our clients. Additionally, it provides 
CMC with real-time visibility of client and hedge trading 
activity and generates operational efficiencies through 
the integration of various middle and back office systems.

KEY DATES

•  July 2018: ANZ Bank white label stockbroking 

CMC Markets has operations in 15 offices across many 
of the world’s leading financial centres. The Group 
operates a hub-and-spoke model, with London being the 
Group’s headquarters and the primary hub to European 
operations, and Sydney being the secondary hub to 
support the APAC & Canada region. This approach 
enables the Group to achieve the optimum balance 
between operational gearing and efficiency.

CFD and spread bet  
net revenue by region 2019

partnership: intermediaries go-live 
Read more on page 10

•  August 2018: ESMA leverage 

restrictions applied
Read more on page 14

Read more on page 10 43+

•  September 2018: ANZ Bank white label 
stockbroking partnership: retail go-live 

 UK 

 Europe 

43%

25%

 APAC & Canada 

32%

Offices

15

Continents

Countries

Clients

4

14

53,308

4

CMC Markets plc

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OUR CLIENT BASE

CMC predominantly attracts retail and elective professional clients to its Next Generation platform 
and has a growing proportion of trading activity generated from institutional clients and stockbroking clients.

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TECHNOLOGY

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P ri cin g and risk

SCALABLE  
PLATFORM

Professional clients
•  Dedicated service

Retail clients
•  Competitive pricing

•  Additional products

•  Customisable platform

•  Rebates

•  Higher leverage

•  Feature-rich

•  Client service

Institutional
•  White label

•  Grey label

•  API

•  DMA

Stockbroking
•  International shares

•  Mobile

•  White label

•  Online exchange 
traded options

THE PRODUCTS WE PROVIDE

Contracts for 
difference (“CFDs”) 
A financial derivative product 
which allows clients to speculate 
on price changes in an underlying 
financial asset, without certain 
costs and limitations associated 
with physical ownership. 
More information is available 
on www.cmcmarkets.com.

Spread betting
A product available exclusively 
to residents in the UK and 
Ireland which is similar in many 
aspects to our CFD product. 
More information is available 
on www.cmcmarkets.com.

Countdowns
Limited risk products where the 
client’s risk and potential profit 
are determined at the point of 
trade entry. They allow clients 
to speculate if an event will 
or will not occur within a set 
time frame.

Stockbroking
Australian clients are offered the 
opportunity to trade Australian 
and selected international 
shares. Clients can choose from 
a wide variety of instruments, 
including shares, options, 
managed funds, warrants and 
exchange traded funds (“ETFs”).

5

Strategic reportAnnual Report and Financial Statements 2019 
 
 
 
 
 
 
 
 
 
 
  
 
Strategic report
CHAIRMAN’S STATEMENT

A transitional year 
for the Group

2019 has been a difficult year for the 
Group with revenue performance 
affected by the introduction of the 
European Securities and Markets 
Authority (“ESMA”) measures and 
prolonged and persistent periods 
of low market activity. 

OUR VALUES

Put clients first

Lead with quality 

Set the standards

Read more on page 27

6

Strategic reportCMC Markets plcHowever, against this backdrop the Group has continued to make 
progress on its strategic initiatives, continuing to improve our 
platform, obtaining regulatory approval in principle for our Dubai 
office and successfully completing the implementation of the 
ANZ Bank white label stockbroking partnership. Our continuing 
focus on the medium and long term puts the Group in a strong 
position to deal with the ongoing change facing the sector.

Results and dividend
Despite a strong first quarter, the Group’s financial performance 
has been weak for much of the financial year. Net operating income 
for the year was £130.8 million, a 30% reduction on the previous 
year. Revenue per active client at £2,068 was 30% lower than the 
previous year reflecting the lower levels of client activity.

The Group continues to have a robust balance sheet and total 
regulatory capital position, and although performance has been 
disappointing, the Board recommends a final dividend payment 
of 0.68 pence per share, which results in a total dividend payment 
of 100% of profit after tax for the year.

Regulation
The ESMA measures came into effect in July and August 2018 
and the Group continues to be supportive of regulatory change 
to ensure that all providers operate to the highest standards, 
ensuring fair client outcomes. 

The Group’s focus over recent years on higher quality, experienced 
and sophisticated clients ensured that the Group had a significant 
proportion of elective professional clients when the new rules 
were implemented, and although these clients were not as active 
during the year due to market conditions, they remain very 
valuable, particularly when more normalised markets return.

The Board continues to believe that a stronger and better industry 
will emerge from these changes, and that CMC will be a clear 
winner through its focus on client service and technology. 

Board and governance
Following the Board changes that were made in 2018, this 
has been the first full year with the new Board. As anticipated 
the backgrounds and breadth of experiences that these 
Non-Executives bring to the Board is proving valuable.

After six years with the Group, Grant Foley, Chief Operating and 
Financial Officer, has decided to leave CMC Markets and pursue 
other opportunities. On behalf of the Board I would like to thank 
Grant for the significant contribution he has made to the Group.

Reflecting the growing importance of our Asia Pacific business, 
I am delighted that Matthew Lewis, Head of Asia Pacific and Canada, 
will be joining the Board once we receive regulatory approval. 

“ Regulatory change puts us in a 
position to emerge as a stronger 
business, delivering future 
growth and shareholder value.”

Finally, reflecting the continued expansion of his role and 
responsibilities, David Fineberg has recently been appointed as 
Deputy Chief Executive Officer from his previous role as Group 
Commercial Director.

A Board evaluation has been completed relying on the processes 
provided by ‘Thinking Board’, a leader in board evaluations. The results 
of the Board and Committee evaluations have been very beneficial.

People
Against difficult trading conditions and the implementation of 
regulatory change, our people have once again worked hard to 
deliver against the Group’s strategic initiatives. On behalf of the 
Board, I would like to thank them all for their efforts.

The Group completed an engagement survey in February 2019 
and is committed to ensuring that staff are motivated and engaged 
across the organisation. A plan is being developed to address the 
survey findings in the coming year.

Outlook
The Group has made a profitable start to the new financial year 
as it continues to understand the impact of and adapt to the 
regulatory changes and market conditions.

The Group continues to diversify through its growing stockbroking 
and institutional business, whilst remaining focused on attracting 
and retaining high value and experienced clients, which has become 
increasingly important in the new regulatory environment.

Costs remain well controlled, although the Board believes 
that this is not a time to reduce costs but take advantage of the 
opportunities that regulatory change will present and ensuring 
that CMC Markets continues to be a leader in the industry. 
As a result, costs are expected to be marginally higher than 
the prior year excluding discretionary bonus.

James Richards
Chairman
5 June 2019

Read about our governance on page 48

Annual Report and Financial Statements 2019

7

Strategic reportStrategic report

CHIEF EXECUTIVE OFFICER’S REPORT

Focusing on 
high value and 
institutional clients

We are continuing to focus on our high 
value and institutional business and, with 
a growing stockbroking business, CMC 
is becoming a more diversified Group.

Profit before tax

£6.3m

Revenue per active client

£2,068

Dividend

2.03p

8

CMC Markets plcFinancial performance
2019 was a challenging year for the Group. Despite a strong 
first quarter, the impact of weak market conditions and regulatory 
change following the implementation of the ESMA measures has 
resulted in net operating income being significantly lower than 
the previous year.

Cost control has been a focus throughout the year, so despite 
the Group incurring the additional costs to support the ANZ Bank 
white label stockbroking transaction, total operating expenses 
have decreased by 2%.

The Group’s cost base is predominantly fixed, meaning much 
of the decrease in net operating income has come through to 
the bottom line. As a result, profit before tax at £6.3 million was 
£53.8 million lower than the previous year.

Whilst this performance is disappointing, the underlying 
fundamentals of the business remain strong. Active clients 
for the year were down 5,857 (10%) at 53,308, however, levels 
of client money, which are an indicator of future trading potential, 
remain robust at £332.4 million (up 9%).

In addition, the Group’s balance sheet remains strong. At the end 
of the year, the Group’s net available liquidity was £103.3 million 
and the regulatory capital ratio was 17.4%.

Although the number of active clients continues to be an important 
measure, the Group’s strategy of targeting and retaining higher 
value clients leaves the Group well-placed for future periods.

Regulation
The ESMA regulations came into effect from 1 August 2018, and 
as anticipated these measures did have a significant impact on 
the value of trades placed by ESMA affected retail clients. However, 
trading levels for these clients has now stabilised indicating that 
there remains a demand from these clients to trade.

The Group’s strategy of focusing on high value and experienced 
clients has helped the Group partially mitigate the impact of the 
ESMA measures where clients choose to be categorised as 
elective professional. The Group has adopted a robust and 
rigorous approach to this, ensuring that only clients that meet 
the criteria are treated as such.

We believe that increased regulation of the sector is a good thing 
for the industry and we are seeing clients adapt to the new margin 
requirements, using more of their cash on account to trade and 
trading for longer periods. This is an encouraging measure for 
the medium and long-term success of the Group.

Looking outside of Europe, it is likely that further regulatory changes 
will be made. In Singapore, which contributes under 10% of Group 
CFD net revenue, margin rates for foreign exchange will increase 
in October 2019 and the Australian regulator, ASIC, is likely to 
implement changes at some point in the future.

Any further changes will create a more level playing field globally 
and remove some of the practices that we have seen during this 
period, with providers based in jurisdictions outside of the 
ESMA region targeting European clients by offering them lower 
margin requirements.

“ We believe that increased 
regulation in the sector 
is a good thing in the 
long term.”

Regional review
The performance of both the UK and Europe regions were impacted 
by ESMA changes which were in place for eight months of the 
financial year as well as difficult market conditions. Given that 
the value of client trades of retail clients was materially impacted 
from August onwards, in conjunction with weak market conditions, 
this fed through to lower revenue per active client, which were 
down 19% and 38% in the UK and Europe respectively. The UK 
was less impacted than Europe due to both the higher proportion 
of professional to retail clients and also its larger institutional 
business. Active client numbers also reduced 18% and 14% 
respectively during the year to 13,181 and 19,159, with market 
conditions causing more clients to stop trading in comparison 
to the prior year, in addition to enhancements to the application 
process impacting client acquisition. This resulted in UK and Europe 
net revenue down 34% and 46% respectively to £47.3 million 
and £27.1 million.

The APAC & Canada region had a strong year where the value of 
client trades increased, both in the retail and institutional businesses. 
Active client numbers remained broadly consistent against the 
prior year, up 1% to 20,968. Net revenue decreased by 32% to 
£35.8 million.

The Australian stockbroking business had a year of significant 
growth, with net revenue up 81% to £15.5 million as a result 
of the implementation of the ANZ Bank white label partnership 
at the end of H1 2019. Client numbers in the core business 
increased 2% to 39,400 during the year and ANZ Bank active 
clients since go-live in July and September 2018 were 84,132 
including intermediaries.

Risk management
Strong and robust risk management is crucial to the ongoing 
success of the Group, and the Group’s risk management is 
constantly reviewed to ensure it is as effective as possible. With 
the introduction of regulatory change we have seen a change 
in client behaviour, with a material change for ESMA retail clients 
being an increase in their trade duration; this, in conjunction with 
weak market conditions and decreasing spread revenue, has led 
us to further refine our risk management strategies during the 
final months of the financial year. This change has seen the 
Group internalise more client flow than previously, particularly in 
the more highly traded and liquid instruments which has resulted 
in lower hedge costs. It has also increased daily revenue ranges 
and market risk exposure, however the Group continues to 
maintain a strong regulatory capital ratio and over the medium 
term we expect the changes to yield higher revenue.

The Group continues to operate at all times within the 
Board-approved risk appetite and Risk Management Framework.

Annual Report and Financial Statements 2019

9

Strategic reportCHIEF EXECUTIVE OFFICER’S REPORT continued

Brexit
In order to guarantee the Group’s permission to operate in 
the European Union on an uninterrupted basis, the Group has 
established a new subsidiary in Germany. The necessary staff 
have been recruited in anticipation of starting to onboard new 
clients in the region later in the financial year. The Group’s 
headquarters will remain in the UK.

Strategic progress
The Group has continued to make strategic progress during 
the year; however, both the challenging market conditions and 
changing client trading behaviour have caused the Board to 
thoroughly consider the priorities of each of the existing five 
strategic initiatives and also how they are delivered. 

As a result there will be a focus on three initiatives going forward, 
being established markets, our institutional offering and optimising 
our client journey. These are discussed more below. 

Read more on page 16

Institutional offering
The ANZ Bank white label stockbroking transaction was completed 
in September 2018, on time and on budget. This was the largest 
migration of client accounts in Australian Stock Exchange history 
and makes CMC the second largest retail stockbroker in Australia. 
As well as migrating 500,000+ clients, CMC also acquired 
a further 103 intermediaries. This deal makes our stockbroking 
business a more significant part of the Group.

Our CFD Institutional business continues to grow; throughout the 
year we have invested in the technology and personnel, including 
expanding our focus outside of the UK and Europe, to ensure that 
this becomes an increasing part of the Group.

Established markets
Our established markets consist of the UK, Germany and Australia. 
In both the UK and Germany the year has been dominated by 
regulatory change, however we continue to focus on providing 
great client service and a superior product offering to our clients 
as this will continue to deliver value in the high value and professional 
client space going forward. Independent surveys show that we 
remain a leader in client satisfaction. Our Australian business 
continues to be a leader in the high value client space where we 
have been ranked first in 13 out of 15 service elements measured 
in another independent survey1.

1  Investment Trends 2018 Australia Leverage Trading Report (December 2018).

Optimising our client journey
Throughout the year we have continued to focus and make 
improvements to our client journey to improve the user 
experience and conversion rates; we are now beginning to 
see these improvements coming through. This will ensure 
that our marketing spend generates the optimal returns.

Our product offering and geographical expansion have now 
become less of a priority. The major additions to our product 
offering to facilitate growth in both the institutional and retail 
segments, at least in the short term, are now complete, with a 
focus on quickly deployable products on our platform, such as 
baskets, now the main deliverables. From a geographical perspective, 
aside from the opening of our Dubai office which we feel is important 
to support our institutional ambitions, we have no plans to open 
further offices in the short term.

ANZ STOCKBROKING DEAL

Delivered on time and on budget
The delivery of this complex project included:
• 

 New platform functionality including 
international shares in 11 countries and online 
exchange traded options.

• 

 An increase in front, middle and back office 
staff to accommodate the required increase 
in business activity.

ANZ intermediaries go-live in July 2018
•  103 intermediaries migrated.

• 

Included major white label St George Bank.

ANZ retail go-live in September 2018
In total:

• 

In excess of 500,000 accounts migrated.

•  Over 250,000 clients that have either traded or 

held shares in the last 12 months.

•  Around 125,000 clients that have traded in the 

last 12 months.

Retail market share

18%*

*  Source: ASX & Chi-X Combined Trading Statistics – IRESS.

10

CMC Markets plc

Strategic reportDiversification
The focus on our revised strategic initiatives will result in having 
the ability to grow an already geographically diverse CFD client 
base and revenue stream, but at the same time continue to 
diversify our revenue between retail and institutional businesses 
with the use of our proprietary technology, and also become a 
little less reliant on CFDs with growth in the stockbroking business.

People
Throughout the year I have been consistently impressed with 
the quality and dedication of our staff, against the backdrop of 
regulatory change. I am particularly proud of the huge amount of 
work that went into the ANZ white label stockbroking transaction. 
This project involved staff in the UK as well as Australia and was a 
significant achievement.

On behalf of myself and the Board, I would like to thank our staff 
for their continued hard work and commitment.

Clients
Our continuing focus on client service and fair client outcomes has 
meant that, once again, CMC has won a number of awards. Acquiring 
and retaining clients is crucial to the success of the business.

Dividend
The Board recommends a final dividend payment of £2.0 million. 
This is 0.68 pence per share (2018: 5.95 pence), resulting in a total 
dividend payment for the year of 2.03 pence per share (2018: 
8.93 pence). This represents a payment of 100% of profit after 
tax, and in excess of the Group’s policy of paying 50% of profit 
after tax. The Board believes that this is an appropriate payment 
for the year after considering both the Group’s capital and 
liquidity position and forecast requirements in the year ahead 
to support business growth.

Outlook
This has been a difficult period of trading for CMC and our sector, 
but having now weathered the ESMA transition, we exit this year 
with renewed confidence in the future. We have learned as our 
clients adjusted to the imposition of much lower leverage levels 
at the same time as experiencing range bound markets. As a result, 
we have adjusted our business to ensure we capture revenue 
appropriately and manage the net risk we are exposed to from 
higher client margins against smaller positions being held for 
longer periods. 

Our business is much more balanced today than it has ever been, 
with a larger stockbroking business and important growth in our 
institutional business alongside our stabilised CFD and spread bet 
business all underpinned by our technology platform. We have 
demonstrated that our ability to use technology to provide a high 
quality service and access to innovative investment opportunities 
means we are an attractive partner for a wide array of customers 
and partners around the world.

As regulatory change continues to be a key positive driver in 
our markets, we believe that our strong product offering, client 
service, technology platform and balance sheet will ensure our 
ongoing success.

Peter Cruddas 
Chief Executive Officer
5 June 2019

ESMA REGULATORY CHANGE

Intervention powers were introduced by 
ESMA in August 2018.

Read more on page 14

How has the impact been mitigated at CMC?
CMC has always focused on acquiring and retaining 
high value clients and this correlates well with clients 
being able to become elective professional clients 
who are exempt from ESMA requirements. This has 
resulted in over 2,000 clients successfully applying to 
become elective professional. In addition, the Group 
has a geographically diverse client base where prior 
to ESMA changes 32% of CFD net revenue was 
generated from outside of the ESMA region. In 
addition the stockbroking business, and in particular 
the ANZ Bank white label stockbroking deal has 
meant we are becoming less reliant on revenue 
generated from ESMA retail clients. Recent product 
development in the institutional business also means 
the Group is able to focus on acquiring and retaining 
clients that are outside the scope of ESMA.

Annual Report and Financial Statements 2019

11

Strategic report 
OUR BUSINESS MODEL

Focus on the client

We continue to focus on 
client service, ensuring 
we provide the best trading 
experience possible to 
our clients. This focus on 
clients helps to not only 
attract new clients but 
retain existing clients, 
providing long-term 
value to the Group.

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om p e tit i v e  product 

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CLIENT  
SERVICE

Risk manage m e n t

OUR BUSINESS ENABLERS

1. Client service

2. Competitive 
product offering

3. Technology and 
operational excellence

Our ambition is to provide an unparalleled 
experience to all of our clients, offering 
competitive pricing, products and a great 
trading experience. 

For more information see  page 20

CMC Markets continually invests significant 
resources in developing both the Next Generation 
and the stockbroking platforms to ensure 
we stay at the forefront of the industry by 
constantly delivering the latest innovations.

For more information see  page 22

Technology and operations have always been 
key to the success of CMC Markets and this 
has won the business recognition as the 
leader in our industry for innovation and 
service. Our aim is to provide our clients with 
the ability to take ownership of their personal 
financial investments. Our platform has 
been built to provide complete control and 
flexibility. Investment in our technology 
infrastructure is central to delivering this. 

For more information see  page 24

12

Strategic reportCMC Markets plc 
 
 
 
 
         
 
 
 
 
 
 
 
 
 
 
 
 
REVENUE GENERATION

CFD and spread bet revenue
Transactional spreads 
Revenue earned through maintaining a transactional spread (the difference between 
the buy and sell price) on CFD and spread bet products.

Commissions
These are charged on both CFD equity trades and institutional DMA trades. Clients are 
either charged a minimum commission or a percentage based on the value of the trade.

Financing
Positions held by clients overnight may be subject to financing costs, which can be 
positive or negative depending on the direction of their holding and the applicable 
financing rate.

Risk management
Revenue or losses from management of client positions that the Group inherits. This 
consists of gains or losses which accrue to the Group through client positions and, 
secondly, the gains or losses which accrue to the Group through the hedge positions 
entered into by the Group.

CFD and spread bet 
net revenue 

£110.2m

Stockbroking net revenue 

£15.5m

Stockbroking 
Predominantly earned through brokerage charged for the execution of exchange traded 
products which include domestic and international shares across 11 markets, options, 
warrants, ETFs, managed funds, interest rate securities and bonds. Further, we earn a 
number of ancillary fees including interest on deposits, FX revenue and equity capital 
markets (“ECM”) income.

Other income 

£5.1m

Other income
Mainly consists of interest income from client deposits, rental income and 
dormancy charges.

4. People

5. Financial strength

6. Risk management

CMC Markets is committed to recruiting, 
developing, retaining and motivating exceptional 
people who are talented, innovative and focused 
on delivering excellence. We acknowledge that 
this goes hand in hand with the Group’s ongoing 
and future success. This is achieved through 
embedding Group values throughout the 
workforce as well as offering competitive 
rewards and benefits. 

We aim to maintain our secure capital and 
liquidity structure, ensuring that it is appropriate 
for the future growth and success of the 
Group. This includes maintaining long-term 
levels of capital to withstand the demands of 
financial fluctuations in the markets and access 
to a healthy level of surplus liquid resources 
in line with the size of our business and the 
growth opportunities.

For more information see  page 26

For more information see  page 30

The Group’s business activities naturally expose 
it to strategic, financial and operational risks 
inherent in the nature of the business it 
undertakes and the financial, market and 
regulatory environments in which it operates. 
The Group recognises the importance of 
understanding and managing these risks and 
that it cannot place a cap or limit on all of the 
risks to which the Group is exposed. However, 
effective risk management ensures that risks 
are managed to an acceptable level. 

For more information see  page 36

13

Strategic reportAnnual Report and Financial Statements 2019OUR MARKETS

Regulatory change and 
market conditions dominate

The Group’s revenue, which is mainly generated from CFD and spread bet 
products, has been impacted by regulatory change and weak market conditions 
during the financial year. Our Australian stockbroking business generates a growing 
proportion of Group revenue as a result of our ANZ Bank white label partnership.

CFD AND SPREAD BET

Key market driver

Our response

European regulatory change
ESMA introduced temporary product intervention powers in July 
and August 2018 prohibiting the marketing, distribution and sale 
of binary options and restricting the provision of CFDs to retail 
clients in the following ways:

• 

leverage limits on the opening of a CFD between 30:1 and 2:1, 
depending on the volatility of the underlying asset;

•  a standardised margin close-out rule on a per account basis;

•  negative balance protection on a per account basis;

•  a prohibition on firms offering monetary and non-monetary 

benefits to retail investors; and

•  a standardised risk warning, including firm-specific figures on 
the percentage of clients that have lost money trading CFDs.

CMC welcomed many of the measures and was already in 
compliance with a number of them, as a Group standard. 
The only material impact of the changes for the Group 
related to leverage limits for retail clients as this has resulted 
overwhelmingly in clients trading in smaller values and to a 
lesser extent stopping trading altogether. The revenue impact 
has been partly mitigated through our ongoing focus on 
acquiring and retaining high value and sophisticated clients. 
This has meant many of our client base have successfully 
requested to be treated as elective professional clients, thus 
exempting themselves from these provisions. The review of 
elective professional applications has been rigorous and only 
43% of applications have been accepted up to the end of 
March 2019. During H2 2019, 64% of UK and Europe net revenue 
was generated from elective professional clients.

Brexit
The UK currently operates in the European Union (“EU”) through its 
ability to “passport” financial services from the UK using a branch 
structure. This may not be permitted once the UK leaves the EU.

The Group has established a new subsidiary in Germany. 
The Group is on track to start onboarding new clients in the 
region before 31 October 2019, pending final regulatory 
approval. The Group’s headquarters will remain in the UK.

Volatility
Volatility in the financial markets undoubtedly acts as a call to 
action for the Group’s CFD and spread bet target market.

Other regulatory change
In Singapore margin rates for foreign exchange will increase 
in October 2019 and the Australian regulator, ASIC, is likely to 
implement changes at some point in the future.

Higher volatility results in increased trading activity from both 
existing clients trading more frequently and new or previously 
inactive clients starting to trade. However, short bursts of 
market activity which result in high velocity movements in the 
products that we offer are not necessarily beneficial to our 
clients nor the Group.

Aside from notifying clients of market activity in a timely 
manner, for example, having a flexible marketing strategy to 
identify and communicate changing levels of market activity, 
the Group can have little influence on capitalising more or less 
than competitors during times of higher market volatility. 

The Group is in active dialogue with regulators and the experience 
from the implementation of ESMA provisions will be utilised 
should any regulatory changes be made in other jurisdictions.

14

CMC Markets plc

Strategic reportESMA RETAIL CLIENT REACTION TO LEVERAGE CHANGES

Prior to the implementation of regulatory changes in August 2018 
for European retail clients, it was unknown how these clients 
would react; however, there were a number of actions that retail 
clients could take:

•  become an elective professional and as a result be out 

of scope of the regulatory change;

•  amend trading activity levels;

•  manage account headroom;

• 

increase deposit on account to maintain trading activity; and

When reviewing the reactions of those clients who have not 
become elective professional, the overarching findings have 
been that clients have mainly continued to trade but at lower 
values. At the same time we have seen that clients are utilising 
more of their cash to fund their margin requirements rather 
than increase their deposit on account to maintain their trading 
activity. This is presented in the graph below, which compares 
pre and post-regulatory change levels of retail client trading 
activity against professional client trading activity and average 
account coverage of retail clients during the same period.

•  stop trading.

ESMA retail client reactions

)

d
e
s
a
b
e
r
(

t
n
e

i
l

c

r
e
p

r
e
v
o
n
r
u
T

120

100

80

60

40

20

0

e
g
a
r
e
v
o
c

t
n
u
o
c
c
A

6x

5x

4x

3x

2x

1x

0x

Pre-ESMA
average

August
2018

September
2018

October
2018

November
2018

December
2018

January
2019

February
2019

March
2019

  Professional



Retail 

Retail account coverage

STOCKBROKING

Key market driver

Explanation

Market conditions

Retail stockbroking in Australia is heavily influenced by market sentiment and as a result rising 
markets will attract more trading activity. In addition, client outlook and uncertainty also impact 
trading activity, and with most trading activity being in local stocks, there were headwinds from 
the interest rate environment, impending federal elections and the Banking Royal Commission.

Seasonality

Earnings season is a major driver of activity and as a result strong months are generally seen in 
both August and February.

Market size and share

An independent report suggests that the Australian online stockbroking market continued to 
grow during 2018 and CMC, in combination with the ANZ Bank white label partnership, has a retail 
market share in the region of 18%*.

*  Source: ASX & Chi-X Combined Trading Statistics – IRESS.

Annual Report and Financial Statements 2019

15

Strategic report 
 
 
 
 
 
OUR STRATEGY

Refocusing for 
future growth

During 2019 changes to the industry and market conditions have led to strategic initiatives being revisited. This has resulted in 
a focus on three core initiatives which the Group believe will continue to unlock future value and continue to support diversification 
through the use of our technology.

During 2019 significant progress was made against the existing five strategic initiatives:

Initiative and priorities

2019 progress

Moving forward

Established Markets
•  Continue to grow premium client base.

• 

Increase proportion of revenue 
generated from premium clients.

Geographic expansion
•  Establish Middle East office.

•  Continue to look for new 
market opportunities.

Due to regulatory changes, the internal 
classification of premium clients has become 
less relevant. However, the focus on client 
service to acquire and retain clients has been 
evidenced through independent surveys:

•  UK: first for overall client satisfaction1;

•  Australia: highest client satisfaction in 

13 out of 15 service elements2.

•  Middle East office. approval in principle 

received from local regulator. This will be 
an institutional presence only.

Maintain a competitive 
and compliant product offering
•  Changes to platform to ensure 

regulatory compliance in UK and Europe.

•  Equities direct market access (“DMA”) 

•  July 2018: release of changes of platform 

functionality to ensure regulatory 
compliance in UK and Europe.

•  H1 2019: Equities DMA released.

•  Q3 2019: MT4 released.

for institutional clients.

•  Launch of MT4/5.

Digital initiatives
•  Continued investment in our data 
science capabilities to generate 
improvements across the end-to-end 
client journey.

•  Enhancement of our onboarding and 
retention processes to improve the 
client experience across all touch points 
with CMC.

• 

Investment in brand positioning for 
professional and premium clients.

•  Continued to build out our marketing 
machine, which has driven increased 
efficiency of our on boarding.

•  Developed personalisation capability 

in our communication framework to aid 
on-boarding and retention.

•  Launched our “CMC Pro” proposition to 

provide professionals additional benefits 
of trading with CMC.

• 

Invested in premium content publication for 
prospects and our clients called “Opto”.

2019

Given our market position and 
scale of our client base, the 
UK, Australia and Germany continue 
to be a focus for growth.

N/A

Given the ability to either 
expand geographically 
through institutional relationships or 
through having a digital marketing 
presence, going forward there is less 
of a focus on expanding our physical 
presence in other regions.

All major product releases 
required for achieving growth 

in our established markets and 
institutional offering have been 
completed. Future focus will be on 
smaller, fast-to-market additions to 
the platform such as baskets.

2019 The optimisation of our client 
journey from onboarding to 

retention continues to be essential 
to the growth and sustainability 
of the business.

Institutional offering
•  ANZ Bank stockbroking white 

label implementation.

•  Growth in the institutional business 
backed by Prime FX and Equities 
DMA offering.

•  Delivery of ANZ Bank white label partnership 

on time and on budget.

•  The value of trades through the institutional 
business remained broadly the same as prior 
year despite weak market conditions. This 
however did mean revenue reduced by 33% 
to £20.9 million.

2019

The institutional business 
continues to be an area 

that helps the Group to diversify  
and the channel also provides 
differentiation from many 
competitors.

1  Investment Trends 2018 UK Leverage Trading Report (May 2018).

2  Investment Trends 2018 Australia Leverage Trading Report (December 2018).

16

CMC Markets plc

Strategic reportOur focus for 2020

ESTABLISHED  
MARKETS

CLIENT JOURNEY 
OPTIMISATION

INSTITUTIONAL  
OFFERING

Opportunity
The established markets of the UK, 
Australia and Germany generate a 
significant part of the Group’s revenue 
and, given the size and development of 
the markets, they also offer the greatest 
absolute growth opportunities. This 
means that we continue to focus on 
developing brand and product awareness 
with the aim of becoming the choice 
provider to new clients in these regions 
and offer the premium proposition and 
financial strength required to attract 
clients from competitors.

Opportunity
Mobile channels present opportunities 
for the Group to attract new clients and 
retain existing clients more efficiently by 
adopting a highly digital and targeted 
approach to the client journey.

Opportunity
The Group has a strong opportunity to 
offer our award-winning platform to other 
institutions, through white label (branded) 
and grey label (unbranded) propositions 
as well as the API offering (electronic 
connectivity to the CMC Markets 
platform for institutions) and recently 
released Prime FX and DMA Equities.

Priorities for 2019/20
•  UK and Germany: growth in net 
revenue generated from active 
professional clients.

Priorities for 2019/20
•  Continue to improve customer 

experience across all touchpoints 
with CMC.

Priorities for 2019/20
•  Prime FX: further deploy the service to 
the international broker community with 
an additional focus on Tier 2/3 banks.

•  Australia: continue to grow the high 

value client base. 

•  Continue to optimise customer 
retention and life time value. 

•  Commence onboarding to the new 

German subsidiary.

• 

Improve customer advocacy to 
drive greater share of voice.

•  Continue to maintain market-leading 
client service levels in all three countries.

•  API: further optimise both the product 
and augment sales for what is already 
a globally recognised CFD liquidity 
provision solution to the 
brokerage community.

•  Hedge funds: strengthen our position 
as a broker in the emerging and small 
hedge fund sector.

•  White label: acquire strategic distribution 
partnerships utilising our contemporary 
White Label platform and associated 
technology.

17

Strategic reportAnnual Report and Financial Statements 2019KEY PERFORMANCE INDICATORS

Tracking our progress

Our Group KPIs monitor the delivery of long-term 
shareholder value through a focus on client quality 
and operating effectiveness.

CLIENT VALUE GENERATION AND CLIENT QUALITY

Revenue per active client

£2,068

19

18

17

£2,068

£2,964

£2,517

Active clients

53,308

19

18

17

53,308

59,165

60,082

KPI definition: Net revenue generated from CFD and 
spread bet active clients, divided by the number of 
active clients during the period.

KPI definition: Individual clients who have traded or 
held CFD or spread bet positions with CMC Markets 
on at least one occasion during the financial year.

Why we measure: High value clients are central to the 
strategy and the growth in this figure is indicative of 
the success in attracting and retaining these clients.

Why we measure: Representative of the continuing 
success of the business in acquiring and retaining 
clients who trade on a regular basis.

Value of client trades

£2,259bn

Number of trades

64.5m

19

18

17

£2,259bn

£2,587bn

£2,016bn

19

18

17

64.5m

68.4m

62.7m

KPI definition: The notional value of CFD and spread 
bet client trades during the period.

KPI definition: CFD and spread bet client trades 
executed during the financial year.

Why we measure: The value of client trades is 
indicative of the potential to monetise trading activity 
given its correlation to transactional spread revenue 
(see business model on page 12).

Why we measure: Used to understand whether the 
change in the value of client trades is caused by 
changes to the average notional value of client trades 
or by changes to the amount of trades executed. 

18

CMC Markets plc

Strategic reportREVENUE GROWTH AND OPERATING 
EFFECTIVENESS

DELIVERY OF SHAREHOLDER VALUE 
AND RETURNS

Net operating income

£130.8m

Profit after tax 

£5.9m

19

18

17

£130.8m

19

£5.9m

£187.1m

£160.8m

18

17

£49.7m

£39.2m

KPI definition: this is a statutory measure, which 
represents total revenue net of introducing partner 
commissions and spread betting levies.

Why we measure: key operating metric.

KPI definition: this is a statutory measure, 
which comprises statutory profit before tax 
less tax expense.

Why we measure: largest driver of shareholder 
equity and Board-approved metric for calculating 
dividend payable.

Statutory profit before tax

Basic earnings per share

£6.3m

19 £6.3m

18

17

£60.1m

£48.5m

2.0p

19

2.0p

18

17

17.3p

13.7p

KPI definition: this is a statutory measure, which 
comprises net operating income less operating 
expenses and interest expense.

Why we measure: key operating metric.

KPI definition: this is a statutory metric, which 
is calculated as earnings attributed to ordinary 
shareholders divided by weighted average number 
of shares.

Why we measure: key shareholder value metric.

Ordinary dividend per share  
relating to the financial year

2.03p

2.03p

19

18

17

8.93p

8.93p

KPI definition: any dividend declared, proposed 
or paid relating to the financial period.

Why we measure: key shareholder value metric. 

Annual Report and Financial Statements 2019

19

Strategic reportStrategic report

CLIENT SERVICE

Providing the best service

Clients are central to everything we do as a business and we aim 
to deliver the highest quality and efficient service to them all.

1. Client service

Our high quality client service is delivered through our staff, 
onboarding, education, platform features, and a focus on fair client 
outcomes. Our excellence in client service is illustrated through 
the awards we receive and the results of independent surveys.

Our staff
All clients have access to our rigorously trained, multilingual and 
knowledgeable client service team. We offer 24-hour support 
from our 15 offices across the globe. 

New staff on these teams undergo an intensive training scheme 
designed to give them all the skills and knowledge required to 
service clients using any of our retail, professional, institutional 
and stockbroking platforms and the products we provide on the 
platform. They must also pass a final examination before they 
start assisting clients. 

Average client services FTE by half year

250

200

150

100

50

0

H1 2018

H2 2018

H1 2019

H2 2019

  CFD    Stockbroking

Onboarding
CFDs and spread bets are complex derivative products and are 
therefore not suitable for everyone. We follow strict guidelines 
when marketing our products, ensuring that our marketing 
material is appropriately targeted and transparent.

An appropriateness assessment, which incorporates a multiple-choice 
test, enables us to assess whether our products are appropriate 
for prospective clients. Under the current regulatory framework 
in the UK and Europe, prospective clients scoring low appropriateness 
must pass a multiple-choice knowledge test before they can 
place a trade. CMC does not onboard non-appropriate clients 
in the UK and Europe.

In regions where the professional status exists, clients have the 
opportunity to request to be treated as an elective professional. 
Should we be satisfied that they have evidenced they meet the 
required criteria they receive approval and gain access to lower 
margin requirements, countdown products and receive cash 
rebates subject to trading activity.

20

CMC Markets plc

Revenue generated from clients 
of tenure greater than two years 

67%

Number of awards for service, 
platform and technology (2018) 

37

UK net promoter score 

28%

Education
We offer our clients a range of education opportunities through 
weekly and monthly webinars and seminars, as well as our 
Trader Development programme, which offers a wide range of 
in platform, on-demand education and tailored market commentary.

Platform features
We offer our clients access to our products through a feature-rich, 
user-friendly platform which is accessible on a variety of devices.

From a client protection perspective, our platform offers a 
number of risk management tools. These include account level 
close-out when positions reach 50% of margin requirement, 
guaranteed stop-loss orders and negative balance protection 
for European retail clients.

High value client proposition
CMC has had a focus on acquiring and retaining high value 
clients for a number of years, and client service forms a major 
part of our proposition to this segment. Certain high value 
and professional clients have access to dedicated relationship 
managers and sales traders, who provide them with a high touch 
service. During the year we have also invested in producing a 
premium content publication, Opto, aimed at both prospective 
and existing clients. Within our stockbroking business, Alpha, 
an offering for high net worth clients was released in Q3 2019.

Fair client outcomes
CMC continues to place the utmost importance on the 
continuous delivery of fair outcomes to our clients through 
our behaviour, image, product innovation and internal culture. 
A dedicated Treating Customers Fairly and Conduct (“TCF”) 
Committee holds monthly meetings to ensure the Group is 
doing everything possible to treat clients fairly.

The Group fully segregates all retail and professional client 
funds globally (with the exception of professional clients that 
have signed a title transfer collateral agreement) whether 
required by regulation or not.

Net promoter score1 in established markets

40%

30%

20%

40

10%

0%

-10%

-20%

28

21

24

10

-1

6

0

-17

UK (NPS) 2

Australia (NPS) 3

Germany (NPS) 4

  2017    2018    2018 sector average

1  % of promoters minus % of detractors.

2  Investment Trends 2018 UK Leverage Trading Report (May 2018).

3  Investment Trends 2018 Australia Leverage Trading Report (December 2018).

4  Investment Trends 2019 Germany Leverage Trading Report (May 2019).

Annual Report and Financial Statements 2019

21

Strategic reportCOMPETITIVE PRODUCT OFFERING

Number one for satisfaction1

Our powerful and scalable trading platforms continue to provide us with 
a competitive advantage. 

2. Competitive 
product offering

The Group continues receive independent commendations for its 
trading platform across our major regions. In a recent Investment 
Trends report2 it was ranked first for: platform ease of use, 
reliability, charting and overall features.

We use advanced client behaviour analytics, customer feedback 
and new industry trends to determine our platform development 
pipeline. This past year brought numerous new innovations to 
both our web and mobile platforms across CFD, Spread bet 
and stockbroking.

Product and desktop platform
We completed the HTML platform rollout to all regions, bringing 
performance enhancements along with a host of innovative new 
features. Notable upgrades to the desktop platform include:

•  three new watchlist views;

•  enhanced charting;

•  multi-interval chart feature;

•  full screen tabs; and

•  ability to resize column widths for better layout management.

1  Source: Investment Trends 2018 UK Leverage Trading Report (May 2018).

2  Source: Investment Trends 2018 Australia Leverage Trading Report (December 2018).

22

CMC Markets plc

Strategic reportStockbroking
After successfully transitioning both ANZ and St George broking 
clients including 103 intermediaries and over 500,000 clients to our 
stockbroking platform, CMC Markets is now the second largest 
retail stockbroker in Australia* and the largest white label provider 
in the country. For the ninth consecutive year we have been 
awarded the Canstar Online Share Trading Broker of the Year.

The stockbroking platform has evolved significantly in the last 
year and is now one of the most feature-rich solutions available 
to retail and wholesale clients in the Australian market. The main 
highlights include:

• 

international share trading now launched for retail plus several 
white label partners and has seen encouraging growth across 
both the retail and intermediary client base;

•  expanded online options product to include support for 
multi-leg orders, a pre-defined strategy selection finder, 
real-time margin vetting, account analytics and straight through 
(non-dealer assisted) order processing; 

•  first white label mobile app launched for St George 

Directshares in the Apple and Google Play stores with further 
rollouts on roadmap for FY20;

•  wholesale grey label Advantage Platform launched incorporating 

customised adviser tools, in-platform onboarding, adviser 
reporting, dial-up brokerage, Excel add-in and contract note 
branding and IPO centre;

•  transitioned the stockbroking infrastructure to two Tier 3 state 

of the art co-located data centres; and

•  complementing Alpha CFD proposition – Alpha Stockbroking 
successfully launched, designed to provide the best possible 
service for high-volume traders who execute >$3,000 in annual 
brokerage spend or have $2.5 million in holdings.

  *   As reported by IRESS, in terms of total value of trades executed by both 

CMC Markets’ retail and partner clients.

Mobile apps
We have made several updates to the layout and functionality of 
the apps to simplify navigation. Major releases this year include: 

•  updated Product Library to help users to discover products by 
adding a range of “new” topical watchlists including: popular 
products, price movers and those currently trending;

•  updated charting package with a range of new features 

including additional intervals, new draw tools and font size 
controls; and

•  new mini “trend” charts that provide a quick snapshot of recent 

price action.

Annual Report and Financial Statements 2019

23

Strategic reportTECHNOLOGY AND OPERATIONAL EXCELLENCE

Continuous investment 
in infrastructure

Our technology and operations are built to meet current 
demands with capacity for future growth.

3. Technology and 
operational excellence

Platform reliability
During a period of unprecedented change in the industry and 
wider technology landscape CMC Markets has continued to 
prioritise operational resilience and cyber security as core to 
the success of the business. Speed of change in the digital world 
is everything but for a global online financial business availability, 
stability and reliability will always be paramount. Despite the high 
degree of complex change, uptime for the Next Generation 
platform was in excess of 99.9%. 

Cyber security 
In today’s world cyber risk is one of the biggest threats to any 
business. With ever growing and evolving threats and increased 
regulation the importance of robust security governance has 
never been greater. CMC continues to invest in security and to 
strengthen its internal processes to meet the growing challenge. 
By investing in new emerging technology and improved 
monitoring CMC aims to stay ahead of the threats. 

The security of CMC’s client data is critically important to the 
business and with the advent of the new General Data Protection 
Regulation which came into force in Europe in May 2018 a 
significant programme of work was undertaken to ensure all 
CMC’s systems and processes would meet the new and 
enhanced requirements. All staff from the frontline staff to the 
Board of Directors undertake regular security awareness training 
to ensure everyone understands the importance of security, its 
criticality to the business and their role in its protection. 

Scalable platform
CMC Markets’ infrastructure and Next Generation trading 
platform continues to be architected to scale as the business 
requires. Whilst the new regulation may have seen the average 
number of daily active clients and trades reduce, the number 
of products and prices in the system only continues to grow. 
We now process an average of more than 225 million prices 
per day with peaks in excess of 23,000 per second, an 
increase of more than 50% over the year. 

“ For a global online financial 
business, availability, stability 
and reliability will always 
be paramount.”

24

CMC Markets plc

Strategic reportStockbroking orders executed in 
under 1 second

95%

CFD median trade execution time

7.5 milliseconds

Average CFD and spread bet prices 
processed per day

225 million

Speed of execution
Despite the ever growing number of products and prices, speed 
of execution is still a differentiator for CMC. The automated 
execution on the Next Generation platform means the execution 
time of every single trade is minimised. The focus on performance 
improvements and optimisations means that we have been able 
to reduce the median execution time from 8.5 milliseconds during 
the prior financial year to under 7.5 milliseconds for the year ended 
31 March 2019. This continues to improve with March 2019 showing 
a median execution time of just 4 milliseconds. 

During the year planning began for a further investment in new 
infrastructure to support the Next Generation platform with 
improved performance a key driver for any new technology. A new 
infrastructure partner has been selected and the implementation 
of the new solution will begin early in the new financial year. 

Stockbroking
The investment in new infrastructure and data centre facilities for 
the stockbroking platform has been completed. The new platform 
has performed even better than expected following the migration 
of ANZ Bank clients to CMC’s stockbroking platform. Despite an 
increase of more than half a million customers and nearly three 
times the number of trades and orders flowing through the system 
each day, median execution times have improved by more than 
30% and 95% of stockbroking orders are now executed in under 
1 second. 

Data and analytics
In order to support CMC’s strategic objective to become a more 
data-driven organisation, two new modern data analytics platforms 
are being implemented. The first is already in use and providing 
a truly flexible and scalable platform for the teams to use with 
the key aim of improving how we onboard new clients. The 
second will utilise best of breed high performance, highly 
scalable storage to allow CMC to analyse more data faster than 
ever before. The new insight this will provide will allow CMC to 
optimise its risk management strategies.

Annual Report and Financial Statements 2019

25

Strategic reportPEOPLE

Our greatest 
asset

CMC Markets is committed to 
recruiting, developing, retaining 
and motivating exceptional 
people who are talented, 
innovative and focused on 
delivering excellence.

4. People

Employee turnover

23%23%

26

Strategic reportCMC Markets plcWe acknowledge that this goes hand in hand with the Group’s 
ongoing and future success. This is achieved through embedding 
values throughout the workforce as well as offering competitive 
rewards and benefits.

Our values
CMC’s focus on people is demonstrated through our Company 
values, which communicate to the whole organisation what really 
matters in our culture to bring staff, strategy and clients together 
and drive the Group forward. These centre on quality, clients 
and integrity. 

Reward and benefits
We offer competitive employment packages, including a flexible 
benefit scheme to enable the Group to attract and retain the 
best available talent. Senior management and critical talent also 
have equity incentives and, since listing, all UK employees have 
been offered the ongoing opportunity to contribute to an HMRC 
eligible Share Incentive Plan. Similar equity or cash-equivalent 
schemes have been rolled out globally.

The flexible benefit scheme allows employees to personalise 
their benefits according to their specific circumstances including 
the level of pension contribution, life insurance cover, critical 
illness cover and holiday trading.

Engagement and development
The Group operates and encourages a collaborative environment 
through knowledge sharing and ideas generation with a focus on 
quality and delivery.

There is regular communication to staff at all levels through multiple 
channels including town halls, results presentations, global emails 
and publications on the intranet. These communications raise 
awareness of the latest developments and factors affecting the 
Group. In addition, senior management encourages dialogue with 
employees through an open-door policy.

The Group provides a number of apprenticeship and graduate 
positions that offer individuals the opportunity to obtain new 
skills, as well as develop existing skillsets. The Group also provides 
learning and development opportunities for all employees, through 
both on-the-job and more formal training methods, including the 
senior management team, in order to build critical capabilities 
across the Group by specifically developing our high-potential 
talent to drive business performance. 

The Group is also committed to maintaining an engaged and 
motivated workforce. During February 2019 the Group completed 
an engagement survey to highlight areas where improvements 
could be made. Key findings were that teamwork across the 
Group is strong with an inclusive environment, however, areas 
for improvement include career development and continuing 
to improve internal communications. The Group is developing 
a clear plan to address the findings in the coming year. 

OUR VALUES
OUR VALUES

Put clients first
Our business is built around our clients. 
We’re proud to have long-lasting relationships 
by understanding and supporting them 
every step of the way.

Lead with quality 
Our commitment to quality is at the 
heart of our culture. Whatever we do, we 
do it properly. When faced with the choice, 
we always prioritise quality over quantity.

Set the standards
We’re clear, open and honest with our 
clients, and with each other. We don’t 
wait for others, but set the standards 
for others to follow.

Annual Report and Financial Statements 2019

27

Strategic reportSenior management team2

PEOPLE continued

All staff1

73+
94+
71+

Board of Directors

 Male 

 Female 

501

186

 Male 

 Female 

 Male 

 Female 

16

1

5

2

1  Employees of the Group including contractors as at 31 March 2019.

2  Direct reports to CEO and subsidiary Directors excluding Board 

Directors as at 31 March 2019.

Diversity
As a Group, we are committed to having a diverse workforce, 
and believe that diversity brings valuable experience and skills 
to the business. We acknowledge that the diversity of the Group 
can be improved, particularly with respect to female representation 
at leadership level, and the Board monitors and seeks to address 
this on an ongoing basis. During the year the Diversity and 
Inclusion Committee oversaw the ongoing membership with the 
Everywoman Network which provides female employees with 
access to tools to assist their personal development.

Equal opportunities
The Group highly values the differences and creativity that a diverse 
workforce brings and is committed to recruiting, developing and 
retaining a world-class team irrespective of ethnicities, nationalities, 
sexual orientation, gender identity, beliefs, religions, cultures and 
physical abilities. CMC Markets seeks to establish a culture that 
values meritocracy, openness, fairness and transparency.

CMC Markets affirms that it will not tolerate any form of unlawful 
and unfair discrimination. In searching for talent, the commitment 
is always to recruit the best from the broadest applicant pool. 
All candidates have the right to expect that they will be respected 
and valued for the contribution that they bring to the Group.

We are committed to giving full consideration to applications for 
employment from disabled persons as well as providing continuing 
employment to existing employees who become disabled during 
their employment where practicable. Where existing employees 
become disabled, whether temporarily or permanently, we adapt 
the working environment and where possible offer flexible working, 
training and graduated back-to-work plans in conjunction with 
occupational health to ensure the retention of employees.

28

CMC Markets plc

Strategic report27
+
N
6
+
N
29
+
N
THE THINGS WE LIVE BY
THE THINGS WE LIVE BY

Stand with our clients
We’re as passionate about 
trading as our clients, and 
we’re here to help them 
make the most of every 
opportunity. In everything 
we do. we put our clients 
at the centre.

Be human 
We’re personable and 
approachable. We know 
the value of personal 
interaction and, wherever 
possible, we talk in person 
or pick up the phone.

Take ownership
We make decisions as 
accountable individuals, 
not as committees. We 
do our research and listen 
with intent to drive 
improvements.

Be bold
We’re not afraid to 
challenge ourselves or 
the status quo and we’re 
always looking for ways 
to improve. If things don’t 
work: we learn, iterate 
and succeed.

Work as a team
We’re inclusive, 
welcoming and 
encourage collaboration. 
We work together across 
boundaries and don’t 
have time for egos.

Keep it simple
In a complex industry, we 
always strive to keep things 
as simple as possible We’re 
honest, reliable and 
straight-talking.

Focus on impact
We focus on solving the 
most important problems 
that will deliver the biggest 
impact. We use our time 
and money wisely and stay 
focused on the end goal.

Corporate social responsibility
During the year ended 31 March 2019 the CMC Markets CSR 
Committee directly engaged with charities and the community 
in both London and Australia. Highlights include:

•  Appointing Greenhouse Sports as the CMC Markets London 

Charity of the Year – they have been pledged £55,000. 
Greenhouse Sports uses sport to engage with young people and 
improve their life chances. They partner with schools, placing full-
time coaches into the school environment to deliver programmes 
that empower and inspire young people growing up in 
disadvantaged areas. 

•  CMC Markets is committed to supporting local talent and, 

together with the Peter Cruddas Foundation, sponsored Making 
The Leap for the third time to deliver its highly successful Social 
Mobility Careers Fair, where over 200 students attended on the 
day. In addition to this, the London Finance department provided 
an internship to one candidate, which assisted them in securing 
a permanent placement at a new employer after their internship 
had been completed.

•  Staff social events have also been used as opportunities to 

raise funds for chosen charities alongside the opportunity for 
employees to access Company matching contributions for their 
own charity work.

•  The Sydney office CSR Committee worked closely with 

Learning Links, its Charity of the Year, and also encouraged 
staff to volunteer to support and tutor children with learning 
disabilities and difficulties, aiming to improve their mathematics 
skills and confidence. 

Human rights
CMC Markets conducts business in an ethical manner and adheres 
to policies which support recognised human rights principles. 
The Group anti-slavery and human trafficking statement can be 
found on the Group website (www.cmcmarkets.com/group).

Health and safety
The health and safety of the Group’s employees and visitors is 
of primary importance. The Group is committed to creating and 
maintaining a safe and healthy working environment. Health and 
safety audits and risk assessments are carried out regularly.

Environmental matters
The Group is committed to managing its environmental impact 
and is fully aware that by considering the environment in its 
decision making, particularly around technology adoption and 
office selection, it can have a beneficial impact on its performance. 
More information on environmental impact can be found on page 84.

Anti-bribery and anti-corruption
The Group does not tolerate any form of bribery or inducements 
and it has an anti-bribery and corruption policy which is applicable 
to all global staff. The policy is owned by the Chief Operating and 
Financial Officer and is implemented by the financial crime team 
and compliance officers in offices across the Group. In conjunction 
with this policy, the Group also provides clear guidance to staff 
in other policies related to politically exposed persons (“PEPs”), 
gifts, entertainment and expenses. Should any member of staff 
believe they would like to anonymously raise bribery or corruption 
concerns they are also able to do this in accordance with the 
Group whistleblowing policy. One occurrence of bribery 
or corruption was reported during the financial year. 

Annual Report and Financial Statements 2019

29

Strategic reportStrategic report
FINANCIAL STRENGTH

Maintaining the 
Group’s stability

5. Financial strength

Our focus of maintaining strong levels of capital and 
liquidity in the Group ensures that even during more 
difficult trading conditions as seen throughout much of 
this financial year, the Group remains financially stable 
and can continue to invest in opportunities for the 
long-term success of the Group.

The significantly lower profitability of the business has 
resulted in a small decrease in total capital resources to 
£192.6 million (2018: £194.9 million). Our total available liquidity 
also decreased to £197.4 million (2018: £306.9 million) due to 
both cash generated from operations and a decrease in 
our committed facility, which decreased from £65.0 million 
to £40.0 million in March 2019, reflecting the lower 
planned usage of the facility in the coming year.

From a profitability perspective, the Group recorded a 
disappointing statutory profit before tax of £6.3 million 
(2018: £60.1 million) driven by the impact of regulatory 
change and low levels of volatility throughout much 
of the year, partly offset by ongoing tight cost control.

30

CMC Markets plc

Summary 
Net operating income for the year decreased by £56.3 million (30%) to £130.8 million, primarily driven by a significant decrease in trading 
volumes from those clients that were impacted by ESMA regulation, and a further reduction in overall client volumes due to lower 
levels of market volatility presenting fewer trading opportunities for our clients. This had a particular impact on the second half with net 
operating income lower than first half performance at £60.2 million (H1 2019: £70.6 million).

Summary income statement

Net operating income
Operating expenses

Operating profit
Finance costs

Profit before tax

Profit before tax margin1

Profit after tax

Basic EPS

2019
£m

130.8

(123.1)

7.7

(1.4)

6.3

4.8%

5.9

2019
Pence

2.0

2018
£m

187.1

(125.9)

61.2

(1.1)

60.1

32.1%

49.7

2018
Pence

17.3

Variance
£m

Variance
%

(56.3)

2.8

(53.5)

(0.3)

(53.8)

(27.3%)

(43.8)

(30%)

2%

(87%)

(23%)

(89%)

—

(88%)

Variance
Pence

Variance
%

(15.3)

(88%)

Active client numbers have fallen by 5,857 (10%) to 53,308, due 
to fewer trading opportunities resulting in more clients stopping 
trading than the prior year. In addition, the Group implemented 
enhanced appropriateness checks during the year. This contributed 
to the acquisition of fewer new clients; however, the quality of those 
new clients has improved, which is encouraging for the future.

Regarding the impact on active clients resulting from the 
implementation of ESMA measures, during August 2018 there was 
a rise in clients who stopped trading in the UK and Europe, however, 
monthly active client numbers have remained broadly stable for 
the remainder of the financial year and client money levels have 
remained strong, rising £27.6 million (9%) to £332.4 million.

Lower active client numbers in conjunction with the lower net 
operating income has resulted in revenue per client falling by 
£896 (30%) to £2,068.

The value of client trades has decreased by £328 billion (13%) to 
£2,259 billion, due to lower volumes from ESMA impacted clients 
and fewer trading opportunities for other clients.

Given the lower revenue performance there has been a significant 
focus on cost control; as a result, operating costs have decreased

slightly to £123.1 million, from £125.9 million. This decrease has been 
due to lower discretionary bonus costs and reduced marketing 
spend, partly offset by higher costs associated with the 
increased size and scale of the Group’s stockbroking business as 
part of the ANZ implementation.

Profit before tax decreased to £6.3 million from £60.1 million, 
reflecting the high level of operational gearing in the business 
whereby much of the decrease in net operating income directly 
impacts the bottom line.

1  Statutory profit before tax as a percentage of net operating income.

Net operating income overview

CFD and spread bet (including 
binaries) net revenue

Stockbroking

Interest income

Other operating income

Net operating income

2019
£m

110.2

15.5

3.4

1.7

130.8

2018
£m

175.4

8.5

2.1

1.1

187.1

Regional performance overview: CFD and spread bet 

2019

2018

% change

Net
revenue
£m

Value
of trades
£bn

Active
clients

47.3

27.1

 882

 527

 13,181

 19,159

RPC
£

3,597

1,413

Net
revenue
£m

Value of
trades
£bn

Active
clients

RPC
£

Net
revenue

Value
of trades

71.9

50.6

1,036

16,157

777

22,223

4,451

2,276

(34%)

(46%)

 (15%)

 (32%)

Active
clients

(18%)

(14%)

RPC

(19%)

(38%)

74.4

1,409 32,340

2,300

122.5

1,813

38,380

3,191

(39%)

(22%)

(16%)

(28%)

35.8

 850  20,968

1,705

52.9

774

20,785

2,544

(32%)

10%

1%

(33%)

UK

Europe

ESMA 
region
APAC & 
Canada

Total

110.2

 2,259  53,308

2,068

175.4

2,587

59,165

2,964

(37%)

 (13%)

(10%)

(30%)

Annual Report and Financial Statements 2019

31

Strategic reportFINANCIAL STRENGTH continued

Regional performance overview: CFD 
and spread bet continued
ESMA Region
The ESMA region consists of two of our market segments, the 
UK and Europe. It was impacted by regulatory changes which 
were implemented on 1 August 2018 due to leverage restrictions 
placed on retail clients. This, along with market conditions, has 
dominated the deterioration in performance in comparison to 2018.

Interest income
The low interest rate environment remained largely the same 
as the prior year, however interest income increased 63% to 
£3.4 million (2018: £2.1 million) driven by the FCA granting the UK 
business permission to deposit a proportion of UK client funds 
in term deposit accounts. The majority of the Group’s interest 
income is earned through our segregated client deposits in 
our UK, Australia, New Zealand and stockbroking subsidiaries. 

UK
The number of active clients in the region fell, down 18% to 13,181 
(2018: 16,157). Consequently, the value of client trades in the UK 
also fell, down 15% against the prior year to £882 billion (2018: 
£1,036 billion). These decreases were driven by the retail 
business, with growth in the number of active institutional clients 
year on year, and the value of institutional client trades only 
slightly lower as a result of the lower volatility environment.

Europe
Europe comprises offices in Austria, France, Germany, Italy, Norway, 
Poland, Spain and Sweden. The value of client trades in the region 
was 32% lower than the prior year at £527 billion (2018: £777 billion). 
Regulatory changes in the region drove this decrease, with clients 
trading lower volumes in all offices except for Poland, which 
continues to show strong growth. The number of active clients 
decreased 14% to 19,159 (2018: 22,223). 

APAC & Canada
Our APAC & Canada business services clients from our Sydney, 
Auckland, Singapore, Toronto and Shanghai offices along with 
other regions where we have no physical presence. The value of 
client trades increased by 10% to £850 billion (2018: £774 billion), 
despite the prior period including a record final quarter for client 
activity. Active clients were up 1% to 20,968 (2018: 20,785). 

Stockbroking
The Australian stockbroking business has grown significantly during 
the year due to the successful implementation of the ANZ Bank 
white label partnership at the end of H1 2019. This has been 
the main driver of the 81% increase in revenue to £15.5 million 
(2018: £8.5 million). Existing business revenue was broadly flat 
on prior year in a market where direct competitors saw market 
volumes decrease in the region of 14%*.

The ANZ Bank implementation has also meant that our existing 
retail and intermediary client base have been the beneficiaries of 
platform enhancements during the year, including mobile trading, 
international equities and online exchange traded options and this 
should have revenue benefits for the existing business going forward.

*  Source: ASX & Chi-X Combined Trading Statistics – IRESS. 

Expenses
Total operating expenses decreased by £2.8 million (2%) to 
£123.1 million.

Net staff costs

IT costs

Marketing costs

Sales-related costs

Premises costs

Legal and professional fees

Regulatory fees

Depreciation and amortisation

Other

Total operating expenses
Interest

Total costs

2019
£m

51.7

20.0

14.1

2.2

7.3

4.6

2.9

7.3

13.0

123.1

1.4

124.5

2018
£m

57.9

16.9

18.3

2.3

6.2

4.0

3.0

6.8

10.5

125.9

1.1

127.0

Net staff costs
Net staff costs decreased £6.2 million (11%) to £51.7 million due to 
lower performance-related pay and share-based payments. This 
was partly offset by higher wages and salaries predominantly due 
to higher headcount in the stockbroking business relating to both 
the ANZ Bank implementation and the ongoing requirements of 
the larger business post go-live.

Wages and salaries

Performance-related pay

Share-based payments (note 29)

Total employee costs
Contract staff costs

Net capitalisation

Net staff costs

2019
£m

46.5

1.8

0.8

49.1

5.1

(2.5)

51.7

2018
£m

43.4

10.7

3.0

57.1

3.5

(2.7)

57.9

32

CMC Markets plc

Strategic reportMarketing costs
Marketing costs have decreased by £4.2 million (23%) to £14.1 million 
with a focus during the year on targeting spend towards the 
most efficient channels.

Other expenses
IT costs increased £3.1 million (18%) to £20.0 million mainly due to 
higher costs in the stockbroking business, with increases also 
due to the provision of new software and hardware services.

Premises costs increased mainly due to a move to a new office 
in Sydney to accommodate the required headcount to support 
the growing stockbroking business. Note that premises costs 
will reduce in the next financial year, where changes to accounting 
standards will result in the rental costs of leases in excess of 
one year will be recategorised from premises costs to 
depreciation and interest charges.

Other costs increased due to a number of factors, with the 
main drivers being higher bank charges, with a full year of 
lower recoverable bank charges resulting from EU regulation 
introduced in January 2018 and higher bad debt charges due 
to an exceptionally low charge in the prior financial year.

Taxation
The effective tax rate for the year was 7% (2018: 17%). The low 
rate was impacted by the a credit in respect of recognition of 
an additional amount of Australian tax credits in the year due to 
higher forecast profitability of the Australian entities. The impact 
of the credit was accentuated through the lower overall statutory 
profit before tax for the year.

Profit after tax for the year
The decrease in profit after tax for the year of £43.8 million (88%) 
was due to lower net operating income and the operational 
gearing in the business.

Dividend
Dividends of £21.1 million were paid during the year (2018: £25.7 million), 
with £17.2 million relating to a final dividend for the prior year 
paid in August 2018, and £3.9 million interim dividend paid in 
December 2018 relating to current year performance. The Group 
has proposed a final ordinary dividend of 0.68 pence per share 
(2018: 5.95 pence per share).

Group statement of financial position

Intangible assets

Property, plant and equipment

Deferred tax assets

Financial investments

Trade and other receivables

Total non-current assets

Trade and other receivables

Derivative financial instruments

Financial investments

Current tax recoverable

Amount due from brokers

Cash and cash equivalents

Total current assets

Total assets

Trade and other payables

Derivative financial instruments

Borrowings

Current tax payable

Short-term provisions

Total current liabilities

Trade and other payables

Borrowings

Deferred tax liabilities

Long-term provisions

Total non-current liabilities

Total liabilities

Total equity

Total equity and liabilities

2019
£m

5.0

18.1

11.6

11.3

2.7

48.7

118.0

2.9

10.7

3.4

88.1

48.7

271.8

320.5

100.6

4.3

1.1

—

0.2

106.2

4.8

1.2

1.2

2.0

9.2

115.4

205.1

320.5

2018
£m

4.4

20.7

8.8

10.8

2.2

46.9

48.0

7.3

10.3

—

156.9

60.5

283.0

329.9

91.8

3.9

1.3

2.3

0.1

99.4

5.5

2.3

0.7

2.0

10.5

109.9

220.0

329.9

Non-current assets 
The Group is committed to maintaining its Next Generation 
trading platform and these costs are expensed as incurred. 
The increase in intangible assets was caused by £2.7 million 
of internal development costs relating to the implementation 
of the ANZ Bank stockbroking white label partnership that 
were capitalised during the year.

Deferred tax assets increased during the year due to the 
recognition of a higher amount of tax losses on the balance 
sheet relating to Australian tax credits. 

Financial investments both in non-current and current assets, 
mainly relate to the FCA requirement to hold eligible assets 
in order to meet the Group’s liquid asset buffer (“LAB”).

Annual Report and Financial Statements 2019

33

Strategic reportFINANCIAL STRENGTH continued

Group statement of financial position continued
Current assets 
Trade and other receivables largely relate to client receivables 
from stockbroking positions yet to settle, an escrow deposit 
and deferred expenses relating to the ANZ Bank transaction, 
prepayments and other client debtors. The increase year on year 
is primarily as a result of the ANZ Bank partnership implemented 
during the first half of the year, which has significantly increased 
the value of the receivables from stockbroking clients. 

Amounts due from brokers relate to cash held at brokers 
either for initial margin and balances in excess of this for 
cash management purposes. 

Cash and cash equivalents have decreased during the year as 
a result of dividend and bonus payments, as well as a reduction 
in title transfer funds held, offset by reductions in amounts 
from brokers.

Current liabilities 
Trade and other payables consist mainly of accruals and deferred 
income, amounts due on stockbroking trades yet to settle and 
amounts due to clients in relation to title transfer funds. 

Non-current liabilities 
Trade and other payables relate mainly to the deferred unwinding 
of lease incentives on our London and Sydney properties. 

Borrowings relate to lease agreements associated with IT 
equipment purchases.

Regulatory capital resources
For the year under review, the Group was supervised on a  
consolidated basis by the FCA. The Group maintained a capital 
surplus over the regulatory requirement at all times.

The Group’s total capital resources were broadly unchanged on 
prior year at £192.6 million (2018: £194.9 million) with retained 
earnings for the year being offset by the interim and proposed 
final dividend distribution and an increase in both deferred tax 
assets and intangible assets.

At 31 March 2019 the Group had a total capital ratio of 17.4% 
(31 March 2018: 31.1%). The decrease in the total capital ratio 
resulted from a higher total risk exposure; this was driven mainly 
by an increase in market risk capital requirement caused by 
adjustments to the Group’s market risk management. The 
following table summarises the Group’s capital adequacy position 
at the year end. The Group’s approach to capital management is 
described in note 28 to the Financial Statements. 

£m

Core equity Tier 1 capital1
Less: intangibles and deferred 
tax assets

Total capital resources
Pillar 1 requirement2
Total risk exposure3

Total capital ratio (%)

2019

203.1

(10.5)

192.6
88.7

1,108.9

17.4%

2018

 202.8 

(7.9)

 194.9 
 50.2 

 627.0 

31.1%

1  Total audited capital resources as at the end of the financial period, less 

proposed dividends.

2  The minimum capital required to adhere to CRD IV.

3  Calculated in accordance with article 92(3) of the CRR.

Liquidity
The Group has access to the following sources of liquidity that 
make up total available liquidity:

•  Own funds The primary source of liquidity for the Group. 
It represents the funds that the business has generated 
historically, including any unrealised gains/losses on open 
hedging positions. All cash held on behalf of segregated 
clients is excluded. Own funds consist mainly of cash and cash 
equivalents and also include investments in UK government 
securities which are held to meet the Group’s LAB as set 
by the FCA. These UK government securities are BIPRU 12.7 
eligible securities and are available to meet liabilities which 
fall due in periods of stress.

•  Title transfer funds (“TTFs”) This represents funds received 

from professional clients and eligible counterparties (as defined 
in the FCA Handbook) that are held under a title transfer 
collateral agreement (“TTCA”), a means by which a professional 
client or eligible counterparty may agree that full ownership 
of such funds is unconditionally transferred to the Group. 
The Group does not require clients to sign a TTCA in order 
to be treated as a professional client and as a result their funds 
remain segregated. The Group considers these funds as an 
ancillary source of liquidity and places no reliance on its 
stability. The decrease during the year was reflective of the 
impact of a small number of professional clients, where we 
require the funds of these clients to be held under a TTCA.

•  Available committed facility (off-balance sheet liquidity) 
The Group has access to a facility of up to £40.0 million 
(2018: £65.0 million) in order to fund any potential fluctuations 
in margins required to be posted at brokers to support the 
risk management strategy. The £25.0 million decrease during 
the year was due to a reduction in the syndicated facility in 
March 2019, reflecting that the Group believes that a reduced 
facility is more representative of its potential requirements 
going forward. The facility consists of a one-year term facility 
of £20.0 million (2018: £32.5 million) and a three-year term 
facility of £20.0 million (2018: £32.5 million). The maximum 
amount of the facility available at any one time is dependent 
upon the initial margin requirements at brokers and margin 
received from clients. There was no drawdown on the facility 
at 31 March 2019 (2018: £nil).

The Group’s use of total available liquidity resources consists of:

•  Blocked cash Amounts held to meet the requirements of local 

regulators and exchanges, in addition to amounts held at 
overseas subsidiaries in excess of local segregated client 
requirements to meet potential future client requirements.

• 

Initial margin requirement at broker The total GBP equivalent 
initial margin required by prime brokers to cover the Group’s 
hedge derivative and cryptocurrency positions.

At 31 March 2019, the Group held cash balances of £48.7 million 
(2018: £60.5 million). In addition, £332.4 million (2018: £304.8 million) 
was held in segregated client money accounts for clients. The 
movement in Group cash and cash equivalents is set out in the 
Consolidated Statement of Cash Flows.

34

CMC Markets plc

Strategic reportOwn funds have decreased to £149.8 million (2018: £193.9 million). 
Own funds include short-term financial investments, amounts 
due from brokers and amounts receivable/payable on the 
Group’s derivative financial instruments. For more details refer 
to note 28 of the Financial Statements. The fall is predominantly 
due to dividend payments, bonus payments relating to 2018 
performance and corporation tax payments.

Own funds

Title transfer funds

Available committed facility

Total available liquidity
Less: blocked cash

Less: initial margin requirement 
at broker

Net available liquidity

Of which: held as LAB

2019
£m

149.8

7.6

40.0

197.4

(25.8)

(68.3)

103.3

22.0

2018
£m

 193.9 

 48.0 

 65.0 

 306.9 

(16.6)

(103.7)

 186.6 

 21.2 

Client money 
Total segregated client money held by the Group was £332.4 million 
at 31 March 2019 (2018: £304.8 million).

Client money represents the capacity for our clients to trade and 
offers an underlying indication to the health of our client base.

Client money governance
The Group segregates all money held by it on behalf of clients 
excluding a small number of large clients which have entered 
a TTCA with the firm. This is in accordance with or exceeding 
applicable client money regulations in countries in which it 
operates. The majority of client money requirements fall under 
the Client Assets sourcebook (“CASS”) rules of the FCA. All 
segregated client funds are held in dedicated client money bank 
accounts with major banks that meet strict internal criteria and 
are held separately from the Group’s own money.

The Group has comprehensive client money processes and 
procedures in place to ensure client money is identified and 
protected at the earliest possible point after receipt as well as 
governance structures which ensure such activities are effective 
in protecting client money. The Group’s governance structure is 
explained further on pages 49 to 51.

Annual Report and Financial Statements 2019

35

Strategic reportRISK MANAGEMENT

Effective risk management

Effective risk management is crucial to the Group’s ongoing 
success and is embedded across the organisation, ensuring 
key risks are identified and effectively managed.

6. Risk management

The Group’s business activities naturally expose it to strategic, 
financial and operational risks inherent in the nature of the 
business it undertakes and the financial, market and regulatory 
environments in which it operates. The Group recognises the 
importance of understanding and managing these risks and that 
it cannot place a cap or limit on all of the risks to which the Group 
is exposed. However, effective risk management ensures that risks 
are managed to an acceptable level. The Board, through its Group 
Risk Committee, is ultimately responsible for the implementation 
of an appropriate risk strategy, which has been achieved using an 
integrated Risk Management Framework. The main areas covered 
by the Risk Management Framework are:

• 

identifying, evaluating and monitoring of the principal risks 
to which the Group is exposed;

•  setting the risk appetite of the Board in order to achieve 

its strategic objectives; and 

•  establishing and maintaining governance, policies, systems 
and controls to ensure the Group is operating within the 
stated risk appetite.

dit
u
al a

w via intern

vie
nt re

e
d
n
e
p
e
d
In

Board

Executive Committees
Execution of Board’s risk strategy including risk appetite.

Risk and control functions
Finance, Risk Management, Legal, Compliance, Financial Crime, 
Data Privacy and Security. Integrate risk management into daily 
business activities, providing guidance tools and support.

Business functions
Identify, own, assess and manage risks. Design, implement and monitor 
suitable controls, issue management, KRI and risk appetite reporting.

36

CMC Markets plc

Strategic report•  Regulatory change: on 1 August 2018 the Group implemented 
ESMA changes relating to the marketing and distribution of CFDs 
to retail clients throughout Europe. Since then management 
has been monitoring the impact on the Group. The Group’s 
strategic focus has and continues to be on acquiring and 
retaining high value and experienced clients, many of whom 
have successfully requested to become elective professionals. 
This has helped to mitigate the impact of these regulatory 
changes. There continues to be a focus on potential for, and 
readiness for, regulatory change across our client base elsewhere  
in the Group. The Group continues to believe that in the medium 
to long term these changes present opportunities for the 
Group and the Group’s strong balance sheet and increasing 
diversification put it in a strong position to deal with, and take 
advantage of, these changes.

•  UK’s exit from the European Union (“Brexit”): the impact that 

Brexit has on the Group is closely monitored. A new subsidiary 
has been set up in Germany which mitigates the impact on client 
acquisition and revenue generation arising from the potential 
that the UK could lose its MiFID II passport rights as a result 
of Brexit. The new subsidiary is on track to start conducting 
regulated activity before 31 October 2019, pending final 
regulatory approval.

Further information on the structure and workings of Board 
and Management Committees is included in the Corporate 
governance report on page 48.

The Board has put in place a governance structure which is 
appropriate for the operations of an online retail financial services 
group and is aligned to the delivery of the Group’s strategic 
objectives. The structure is regularly reviewed and monitored 
and any changes are subject to Board approval. Furthermore, 
management regularly considers updates to the processes and 
procedures to embed good corporate governance throughout 
CMC Markets. As part of the Group Risk Management Framework, 
the business is subject to independent assurance by internal 
audit (third line of defence). The use of independent compliance 
monitoring, risk reviews (second line of defence) and risk and 
control self-assessments (first line of defence) provides additional 
support to the integrated assurance programme and ensures 
that the Group is effectively identifying, managing and reporting 
its risks. The Group continues to make enhancements to its Risk 
Management Framework and governance to provide a more 
structured approach to identifying and managing the risks to 
which it is exposed. The Board has undertaken a robust assessment 
of the principal risks facing the Group. Top and emerging risks 
are considered those that would threaten its business model, 
future performance, solvency or liquidity and how these risks 
are managed or mitigated (Code C.2.1). These are outlined below 
and details of financial risks and their management are set out 
in note 28 to the Financial Statements.

Top and emerging risks during the year, which form either a subset 
of one or multiple principal risks and continue to be at the 
forefront of the Group discussions, are:

•  Market risk management: the Group’s risk management is 

constantly reviewed to ensure it is optimised and as efficient 
as possible. During the second half of the financial year the 
Board reviewed and approved a revised approach to market 
risk with increased limits resulting in higher levels of internalisation 
in more liquid instruments. For more information on market risk 
management and mitigation see page 40.

Annual Report and Financial Statements 2019

37

Strategic reportRISK MANAGEMENT continued

BUSINESS AND STRATEGIC RISKS

Risk

Description

Management and mitigation

Regulatory  
change

Acquisitions  
and disposals

Strategic/
business 
model risk

The risk that changes to the regulatory 
framework the Group operates in 
impacts the Group performance.

Such changes could result in the 
Group’s product offering becoming 
less profitable, more difficult to offer 
to clients, or an outright ban on the 
product offering in one or more of the 
countries where the Group operates.

•  Active dialogue with regulators and industry bodies.

•  Monitoring of market and regulator sentiment towards 

the product offering.

•  Monitoring by and advice from compliance department 
on impact of actual and possible regulatory change.

•  A business model and proprietary technology that 

are responsive to changes in regulatory requirements.

The risk that mergers, acquisitions, 
disposals or other partnership 
arrangements made by the Group 
do not achieve the stated strategic 
objectives or that they give rise 
to ongoing or previously 
unidentified liabilities.

•  Robust corporate governance structure including strong 
challenge from independent Non-Executive Directors.

•  Vigorous and independent due diligence process.

•  Align and manage the businesses to Group strategy as soon 

as possible after acquisition.

The risk of an adverse impact resulting 
from the Group’s strategic decision 
making as well as failure to exploit 
strengths or take opportunities. 
It is a risk which may cause damage 
or loss, financial or otherwise, to the 
Group as a whole.

•  Strong governance framework established including three 
independent Non-Executive Directors and the Chairman 
sitting on the Board.

•  Robust governance, challenge and oversight from 

independent Non-Executive Directors.

•  Managing the Group in line with the agreed strategy, 

policies and risk appetite.

Reputational risk

The risk of damage to the Group’s 
brand or standing with shareholders, 
regulators, existing and potential clients, 
the industry and the public at large.

•  The Group is conservative in its approach to reputational 

risk and operates robust controls to ensure significant risks 
to its brand and standing are appropriately mitigated.

•  Examples include:

 - proactive engagement with the Group’s regulators and 
active participation with trade and industry bodies; and

 - positive development of media relations with strictly 

controlled media contact.

38

CMC Markets plc

Strategic reportFINANCIAL RISKS

Risk

Description

Management and mitigation

Credit and 
counterparty  
risk

The risk of losses arising from a borrower 
or counterparty failing to meet its 
obligations as they fall due.

Client credit risk
The Group’s management of client credit risk is significantly 
aided by automatic liquidation functionality where margin 
levels are continuously reviewed. If they fall below pre-agreed 
levels, the positions held on the account will automatically be 
closed out.

Other platform functionality mitigates risk further:

•  tiered margin requires clients to hold more collateral against 

bigger or higher risk positions;

•  mobile phone access allowing clients to manage their 

portfolios on the move;

•  guaranteed stop-loss orders allow clients to remove their 

chance of debt from their position(s); and

•  position limits can be implemented on an instrument and 
client level. The instrument level enables the Group to 
control the total exposure the Group takes on in a single 
instrument. At a client level this ensures that the client can 
only reach a pre-defined size in any one instrument.

In Europe CMC Markets offers negative balance protection to 
retail clients limiting the liability of a retail investor to the funds 
held in their trading account. 

However, after mitigations, there is a residual risk that the 
Group could incur losses relating to clients (excluding negative 
balance protection accounts) moving into debit balances if 
there is a market gap.

Counterparty credit risk
Risk management is carried out by a central liquidity 
risk management (“LRM”) team under the Counterparty 
Concentration Risk Policy, approved by the Policy Steering 
Group (“PSG”) on behalf of the Board.

Mitigation is achieved by:

•  monitoring concentration levels to counterparties and 

reporting these internally/externally on a monthly/quarterly 
basis; and

•  monitoring the credit ratings and credit default swap (“CDS”) 

spreads of counterparties and reporting internally on a 
weekly basis.

Further information is available in note 28 to the 2019 Annual 
Report and Financial Statements.

Tax and financial 
reporting risk

The risk that financial, statutory 
or regulatory reports, including 
corporation tax, VAT and similar 
taxes, are submitted late or 
incomplete or are inaccurate.

•  Robust process of checking and oversight in place to 

ensure accuracy.

•  Knowledgeable and experienced staff undertake and 

overview the relevant processes.

Annual Report and Financial Statements 2019

39

Strategic reportRISK MANAGEMENT continued

FINANCIAL RISKS continued

Risk

Description

Management and mitigation

Insurance risk

The risk that an insurance claim by the 
Group is declined (in full or in part) or 
there is insufficient insurance coverage.

•  Use of a reputable insurance broker which ensures cover 

is placed with financially secure insurers.

•  Comprehensive levels of cover maintained.

Liquidity risk

The risk that there is insufficient 
available liquidity to meet the liabilities 
of the Group as they fall due.

Market risk

The risk that the value of our residual 
portfolio will decrease due to changes 
in market risk factors. The three 
standard market risk factors are price 
moves, interest rates and foreign 
exchange rates.

•  Rigorous claim management procedures are in place with 

the broker.

•  The Board’s appetite for uninsured risk is low and as a result 

the Group has put in place established comprehensive 
levels of insurance cover.

•  Risk management is carried out by a central LRM team under 
policies approved by the Board and in line with the FCA’s 
individual liquidity adequacy standards (“ILAS”) regime. The 
Group utilises a combination of liquidity forecasting and stress 
testing to identify any potential liquidity risk both during 
normal and stressed conditions. The forecasting and stress 
testing fully incorporate the impact of all liquidity regulations 
in force in each jurisdiction and other impediments to the 
free movement of liquidity around the Group.

Risk is mitigated by:

•  the provision of timely daily, weekly and monthly liquidity 

reporting and real-time broker margin requirements to enable 
strong management and control of liquidity resources;

•  a committed bank facility of up to £40.0 million to meet 

short-term liquidity obligations to broker counterparties in 
the event that the Group does not have sufficient access to 
its own cash; and

•  a formal Contingency Funding Plan (“CFP”) is in place that is 
designed to aid senior management to assess and prioritise 
actions in a liquidity stress scenario.

For more information see note 28 to the 2019 Annual Report 
and Financial Statements.

Trading risk management monitors and manages the exposures 
it inherits from clients on a real-time basis and in accordance 
with Board-approved appetite.

The Group predominantly acts as a market maker in linear, 
highly liquid financial instruments in which it can easily reduce 
market risk exposure through its prime broker (“PB”) arrangements. 
This significantly reduces the Group’s revenue sensitivity to 
individual asset classes and instruments.

Financial risk management runs stress scenarios on the residual 
portfolio, comprising a number of single and combined 
Company-specific and market-wide events in order to assess 
potential financial and capital adequacy impacts to ensure the 
Group can withstand severe moves in the risk drivers it is 
exposed to.

For further information see note 28 to the 2019 Annual Report 
and Financial Statements.

40

CMC Markets plc

Strategic reportOPERATIONAL RISKS

Risk

Description

Management and mitigation

Business  
change risk

The risk that business change projects 
are ineffective, fail to deliver stated 
objectives, or result in resources 
being stretched to the detriment 
of business-as-usual activities. 

•  Governance process in place for all business change 

programmes with Executive and Board oversight and scrutiny.

•  Key users engaged in development and testing of all key 

change programmes.

• 

 Significant post-implementation support, monitoring and 
review procedures in place for all change programmes.

•  Strategic benefits and delivery of change agenda 

communicated to employees.

Business 
continuity 
and disaster 
recovery risk

The risk that a physical business 
continuity event or system failure 
results in a reduced ability or inability 
to perform core business activities 
or processes.

•  Use of external specialist premises to enhance resilience 

in the event of a disaster recovery or business 
continuity requirement.

•  Periodic testing of business continuity processes and 

disaster recovery.

Financial  
crime risk

The risk that CMC Markets is not 
committed to combating financial 
crime and ensuring that our platform 
and products are not misused for the 
purpose of money laundering, sanctions 
evasion and terrorism financing. As 
such, adherence with applicable laws 
and regulations regarding anti-money 
laundering (“AML”), counter terrorism 
financing (“CTF”), sanctions and 
anti-bribery and corruption is mandatory 
and fundamental to our AML/CTF 
framework. We have strict and 
transparent standards and we 
continuously strengthen our processes 
so as to ensure compliance with 
applicable laws and regulations. CMC 
Markets reserves the right to reject any 
client, payment or business that is not 
consistent with our Risk Appetite. 

Information and 
data security risk

The risk of unauthorised access to 
or external disclosure of client or 
Company information, including those 
caused by “cyber attacks”.

•  Prompt response to significant systems failures or interruptions.

•  Establishing and maintaining a risk-based approach towards 
assessing and managing the money laundering and terrorist 
financing risks to the Group.

•  Establishing and maintaining risk-based Know Your Customer 
(“KYC”) procedures, including enhanced due diligence for 
those customers presenting higher risk, such as Potentially 
Exposed Persons (“PEPs”).

•  Establishing and maintaining risk-based systems for 
surveillance and procedures to monitor ongoing 
customer activity.

•  Procedures for reporting suspicious activity internally and 
to the relevant law enforcement authorities as appropriate.

•  Maintenance of appropriate records for the minimum 

prescribed record keeping periods.

•  Training and awareness for all employees.

•  Provision of appropriate MI and reporting to 

senior management of the Group’s compliance 
with the requirements. 

• 

 Oversight of Group entities for financial crime in line 
with the Group AML/CTF Oversight Framework.

•  Dedicated information security and data protection 

resource/expertise within the Group.

•  Technical and procedural controls implemented to 

minimise the occurrence of information security and 
data protection breaches.

•  Access to information only provided on a “need-to-know” 

and “least privilege” basis consistent with the user’s role and 
also requires the appropriate authorisation.

•  Key data loss prevention initiatives and regular system 

access reviews implemented across the business.

Annual Report and Financial Statements 2019

41

Strategic reportRISK MANAGEMENT continued

OPERATIONAL RISKS continued

Risk

Description
Description

Management and mitigation

Information 
technology and 
infrastructure 
risk

The risk of loss of technology services 
due to loss of data, system or data 
centre or failure of a third party to 
restore services in a timely manner.

•  Continuous investment in increased functionality, capacity 

and responsiveness of systems and infrastructure, including 
investment in software that monitors and assists in the 
detection and prevention of cyber attacks.

•  Software design methodologies, project management 
and testing regimes to minimise implementation and 
operational risks.

•  Constant monitoring of systems performance and, in the 

event of any operational issues, changes to processes are 
implemented to mitigate future concerns.

•  Operation of resilient data centres to support each platform 
(two in the UK to support Next Gen and two in Australia to 
support stockbroking).

•  Systems and data centres designed for high availability and 

data integrity.

•  Continuous service available to clients in the event of individual 

equipment failures or major disaster recovery events.

Legal 
(commercial/
litigation) risks

The risk that disputes deteriorate 
into litigation.

•  Compliance with legal and regulatory requirements 

including relevant codes of practice.

•  Early engagement with legal advisers and other risk managers.

•  Appropriately managed complaints which have a  

legal/litigious aspect.

•  An early assessment of the impact and implementation 

of changes in the law.

Operations 
(processing) 
risks

The risk that the design or execution 
of business processes is inadequate 
or fails to deliver an expected level 
of service and protection to client 
or Company assets.

• 

Investment in system development and upgrades to 
improve process automation.

•  Enhanced staff training and oversight in key business 

processing areas.

•  Monitoring and robust analysis of errors and losses and 

underlying causes.

Procurement and 
outsourcing risk

This is the risk of third-party 
organisations inadequately providing 
or performing or failing to provide or 
perform the outsourced activities or 
contractual obligations to the standards 
required by the Group. 

•  Outsourcing only employed where there is a tactical gain 

in resource or experience.

•  Due diligence performed on service supplier ahead of 

outsourcing being agreed.

•  Service level agreements in place and regular monitoring 

of performance undertaken.

42

CMC Markets plc

Strategic reportOPERATIONAL RISKS continued

Risk

People risk

Description
Description

Management and mitigation

The risk of loss of key staff or having 
insufficient skilled resources available.

•  The Board has directed that the Group maintains an active 
Succession and Resource Plan for all key individuals and 
groups/teams, which will mitigate some of the risk of loss  
of key persons. It will adopt policies and strategies 
commensurate with its objectives of: 

 - attracting and nurturing the best staff;

 - retaining key individuals;

 - developing personnel capabilities;

 - optimising continuous professional development; and

 - achieving a reputation as a good employer with an 

equitable remuneration policy.

• 

Internal audit outsourced to an independent third-party 
professional services firm.

•  Effective compliance oversight, planning and implementation.

•  Comprehensive monitoring programmes by compliance 

and internal audit.

•  Controls for appointment and approval of staff holding a 
controlled function and annual declarations to establish 
ongoing fitness and propriety.

•  Governance and reporting of regulatory risks through the 

Risk Management Committee, Group Audit Committee and 
Group Risk Committee.

•  Anti-money laundering controls for client due diligence and 

sanctions checking.

•  The Treating Customers Fairly (“TCF”) and Conduct Committee 
reports into the Risk Management Committee (“RMC”). The 
Committee is chaired by the TCF Champion, a member of 
the Executive Committee (“Exco”). The Committee is comprised 
of senior management and subject matter experts and 
meets regularly to review the TCF management information 
and any emerging issues or incidents which could impact 
on issues of client fairness. It also reports to the Board via 
the RMC on TCF matters and reviews and recommends 
approval of the TCF policy.

•  The Client Money Review Group (“CMRG”), which reports 
into the RMC, is a fundamental part of the Group’s client 
money governance and oversight procedures. The CMRG is 
chaired by the CF10a, an FCA-approved person, who is 
responsible for overseeing the controls and procedures in 
place to protect client money. The Committee is comprised 
of senior management from across the Group who oversee 
functions which impact client money. The CMRG forms a 
key part of the oversight of client money in addition to 
compliance, internal audit and our external auditors.

Regulatory and 
compliance risk

The risk of regulatory sanction or legal 
proceedings as a result of failure to 
comply with regulatory, statutory or 
fiduciary requirements or as a result 
of a defective transaction.

Conduct risk 

This is the risk that through our culture, 
behaviours or practices we fail to meet 
the reasonable expectations of our 
customers, shareholders or regulators.

Client money 
segregation risk

This is the risk that the firm fails to 
implement adequate controls and 
processes to ensure that client money 
is segregated in accordance with 
applicable regulations.

Grant Foley 
Chief Operating and Financial Officer
5 June 2019

Annual Report and Financial Statements 2019

43

Strategic report12+71+17+V

A diversified 
client base

Our client base has a 
broad global mix of retail 
and institutional leveraged 
product traders along with 
a growing base of Australian 
stockbroking clients.

44

Strategic reportCMC Markets plc2019 proportion of net revenue

12+71+17+V

Revenue continues to be generated predominantly 
from our retail CFD and spreadbet clients, which is 
diversified across four continents. 

The institutional business continues to be a focus area which 
the Group aims to grow both in existing and new geographies. The 
Australian stockbroking business has the largest client base, however 
due to lower revenue per client, generates a small but growing 
proportion of the Group’s revenue. The Group’s proprietary 
technology has the scalability to grow the client base in many ways 
including geographically, by channel and also by product offering.

Retail 

71%

Institutional 

17%

Stockbroking

12%

45

Strategic reportAnnual Report and Financial Statements 2019BOARD OF DIRECTORS

The role of 
the Board

In promoting the long-term 
success of the Company, the 
Board provides entrepreneurial 
leadership and oversight within 
the governance structure, 
detailed later in this section. 
The Board is responsible for 
the development of the Group 
strategy and for monitoring 
performance against a set of 
clear objectives, ensuring that 
the necessary financial and 
human resources are in place 
to achieve this strategy.

The Board has ultimate 
responsibility to prepare the 
Annual Report and Financial 
Statements and to ensure that 
appropriate internal controls 
and risk management systems 
are in place in order to 
manage and mitigate risk. 
The Board delegates the 
in-depth review and monitoring 
of internal controls and risk 
management to the Group 
Audit Committee and Group 
Risk Committee respectively.

The terms of reference of these 
Board Committees are available 
on the CMC Markets plc Group 
website (www.cmcmarkets.
com/group/committees).

46

James Richards
Chairman

Peter Cruddas
Chief Executive Officer

Paul Wainscott
Senior Independent 
Director

Appointment
1 April 2015

Appointment
3 June 2004 

Appointment
19 October 2017 

Committee membership

Committee membership

Committee membership

G

R

N

E

A

G

R

N

Skills and experience 
Paul joined the Group as an 
independent Non-Executive 
Director in October 2017 and 
acts as the Group’s Senior 
Independent Director. After over 
27 years’ experience as finance 
director, Paul recently stood 
down from his position at the 
Peel Group. During his time at 
the Peel Group, Paul gained wide 
experience at both board level 
and in several different business 
sectors. These have included 
real estate, transport, media 
and utilities.

Current external 
appointments
Peel Developments España ES

Skills and experience 
James joined the Group as 
a Non-Executive Director in 
April 2015 and was appointed 
as Chairman with effect from 1 
January 2018 and Chairman of 
the Nomination Committee from 
31 January 2018. He has 
previously held positions as 
Chairman of the Remuneration 
Committee and been a member 
of the Nomination Committee, 
Group Risk Committee and 
Group Audit Committee. James 
was admitted to the roll 
of solicitors in England and Wales 
in 1984 and in the Republic of 
Ireland in 2012. James was a 
partner at Dillon Eustace, a law 
firm specialising in financial 
services in Ireland, (2012 to 2016). 
Prior to this he was a finance 
partner at Travers Smith LLP for 
14 years. Having occupied various 
senior positions within leading 
law firms James has extensive 
experience in derivatives, debt 
capital markets and structured 
finance working with major 
corporates, central banks and 
governmental organisations. 

No external appointments

Skills and experience 
Peter founded the Group and 
became its Chief Executive 
Officer in 1989. Peter held this 
role until October 2007, and 
again between July 2009 and 
June 2010. Between 2003 and 
March 2013, he also served as 
the Group’s Executive Chairman. 
In March 2013, he once again 
became the Group’s CEO and 
is responsible for running the 
Group on a day-to-day basis. 
Prior to founding the Group, 
Peter was chief dealer and global 
group treasury adviser at S.C.F. 
Equity Services, where he was 
responsible for all the activities 
of a dealing room whose principal 
activities were trading in futures 
and options in currencies, 
precious metals, commodities 
and spot forwards on foreign 
exchange and bullion.

Current external 
appointments
The Peter Cruddas Foundation

Finada Limited

Crudd Investments Limited

CMC Markets plcCorporate governanceSarah Ing
Independent 
Non-Executive Director

Clare Salmon
Independent 
Non-Executive Director

David Fineberg
Deputy CEO

Grant Foley
Chief Operating and 
Financial Officer

Appointment
14 September 2017

Appointment
2 October 2017

Appointment
1 January 2014 

Appointment
1 August 2013

Committee membership

Committee membership

Committee membership

Committee membership

A

G

R

N

A

G

R

N

E M

E M

Skills and experience 
Sarah joined the Group 
as a Non-Executive Director 
in September 2017. She has 
30 years’ experience in 
accountancy, investment banking 
and fund management, including 
time with HSBC and UBS. She is 
a Chartered Accountant and was 
a top-rated equity research 
analyst covering the general 
financials sector. Sarah also 
founded and ran a hedge fund 
investment management business. 
Sarah recently joined XPS 
Pensions Group Plc as a 
non-executive director.

Skills and experience 
Clare joined the Group as a 
Non-Executive Director in 
October 2017. She has held a 
broad variety of international 
leadership roles with board-level 
experience across a range of 
service businesses. These have 
included the AA, RSA, Vodafone, 
ITV, Prudential and Royal London. 
Clare is also an experienced 
non-executive director having 
spent six years on the board 
of Alliance Trust Plc, and was 
CEO of the British Equestrian 
Federation. Most recently, Clare 
joined Amigo Holdings plc as 
a non-executive director.

Current external 
appointments
The Horse Rangers Association 
(Hampton Court) Limited

Current external 
appointments
Amigo Holdings plc 

XPS Pensions Group Plc

GS Yacht Charters LLP

Skills and experience 
David joined the Group in 
November 1997 working on the 
trading desk and developed the 
Group’s multi-asset CFD and 
spread bet dealing desk. As a 
senior dealer he was responsible 
for managing the UK and US 
equity books. Between April 2007 
and September 2012, he was the 
Group’s Western Head of 
Trading, covering all asset 
classes for the western region. 
In September 2012 David was 
appointed to the role of Group 
Head of Trading and in January 
2014 was appointed as the 
Group Director of Trading with 
overall responsibility for the 
trading and pricing strategies 
and activities across the Group. 
In June 2017 his role further 
expanded when he became 
Group Commercial Director and 
then in April 2019 was promoted 
to the position of Deputy CEO. 

No external appointments

Skills and experience 
Grant joined the Group in April 2013 
as Group Head of Finance and 
in June 2017 he was appointed 
Chief Operating and Financial 
Officer. Grant is a Fellow of the 
Institute of Chartered Accountants 
in England and Wales (“FCA”) and 
has over 20 years of financial 
services experience, having held 
senior finance, operational and 
board positions in a number of 
businesses. These have included 
Coutts & Co, Prudential Bache, 
Nomura and Arbuthnot Securities. 
In April 2019, Grant announced 
his intention to leave CMC to 
pursue other opportunities and 
would therefore not be considered 
for re-election at the Annual 
General Meeting (“AGM”) on 
25 July 2019. 

No external appointments

Key

A  Group Audit Committee

N  Nomination Committee

R   Remuneration Committee

E  Executive Committee

G  Group Risk Committee

 Chairman

M   Risk Management Committee

47

Annual Report and Financial Statements 2019Corporate governanceINTRODUCTION TO GOVERNANCE

Corporate governance 
introduction

Corporate governance is important in underpinning our long-term success.

Board composition
It is critical that the Board has the right composition, so it can 
provide the best possible leadership for the Group and discharge 
its duties to shareholders. This includes the right balance of skills 
and experience, ensuring that all of the Directors have a good 
working knowledge of the Group’s business, and that the Board 
retains its independence and objectivity.

Board effectiveness
The balance of skills, experience and independence of the Board 
and individual Directors was reviewed as part of the Board and 
Committee evaluation process. All Directors received computer 
based training on relevant financial service matters with emphasis 
on the responsibilities with regard to regulation and compliance.

Shareholder engagement
As Chairman, I am responsible for the effective communication 
between shareholders and the Company and for ensuring the 
Board understands the views of major shareholders. A monthly 
investor relations report is distributed to the Board and 
considered at each Board meeting.

I look forward to listening to the views of our shareholders at the 
Company’s 2019 AGM. Directors regularly meet with a cross-section 
of the Company’s shareholders to ensure an ongoing dialogue 
is maintained and report to the Board on the feedback received 
from shareholders. I will also always make myself available to meet 
any of our shareholders who wish to discuss matters regarding 
the Company. 

James Richards
Chairman
5 June 2019

DEAR SHAREHOLDERS

On behalf of the Board, I am pleased to present the Group 
Corporate governance report for the year ended 31 March 2019. 
The Board continues to recognise that an effective governance 
framework is fundamental in ensuring the Group’s ability to 
deliver long-term shareholder value. The Group continues to 
apply the principles and is compliant with the provisions of the 
UK Corporate Governance Code (the “Code”).

This Corporate governance report aims to assist our shareholders 
in understanding the Group’s approach to corporate governance. 
As a company listed on the Main Market of the London Stock 
Exchange, CMC Markets plc is required by the Listing Rules and 
Disclosure and Transparency Rules of the UK Listing Authority to 
review its practices against, and report to its shareholders on its 
compliance with, each of the provisions of the Code throughout 
the year.

48

CMC Markets plcCorporate governanceGOVERNANCE REPORT

Leadership

Matters reserved for the Board
It is recognised that certain matters cannot, or should not, be delegated and the Board has adopted a schedule of matters reserved for 
Board consideration and approval. The matters reserved for the Board fall into the following areas: 

•  strategy and management;

•  structure and capital;

•  delegation of authority;

•  corporate governance matters;

•  financial reporting and controls;

•  policies;

• 

internal controls and risk management;

•  political charitable donations;

•  contracts;

•  communications;

•  appointment of principal professional advisers;

•  material litigation; and

•  Board membership and other appointments;

• 

insurance. 

•  remuneration;

The schedule of matters reserved for the Board is available on the CMC Markets plc Group website.

Board composition
Corporate governance: meeting attendance

Name

Position

James Richards

Chairman

Paul Wainscott

Senior Independent Director

Sarah Ing

Clare Salmon

Peter Cruddas
David Fineberg

Grant Foley

Independent Non-Executive Director

Independent Non-Executive Director

Chief Executive Officer
Group Commercial Director

Chief Operating and Financial Officer

Board 
meetings

Group Audit 
Committee

Group Risk 
Committee

Nomination 
Committee

Remuneration 
Committee

11 (11)

11 (11)

11 (11)

11 (11)

11 (11)
11 (11)

11 (11)

—

4 (4)

4 (4)

4 (4)

—
—

—

5 (5)

5 (5)

5 (5)

5 (5)

—
—

—

3 (3)

3 (3)

3 (3)

3 (3)

—
—

—

10 (10)

9 (10)

10 (10)

10 (10)

—
—

—

Excluding the Chairman, the Board consists of three Executive Directors and three Non-Executive Directors and therefore complies 
with Provision B.1.2 of the Code. All Non-Executive Directors are considered to be independent. 

49

Corporate governanceAnnual Report and Financial Statements 2019GOVERNANCE REPORT continued

The roles of the Chairman and Chief Executive Officer (“CEO”) are separate, clearly defined in writing and agreed by the Board.

DIVISION OF RESPONSIBILITIES

Chairman
Responsibilities of the Chairman include:
• 

leadership of the Board and ensuring open and 
effective communication between the Executive 
and Non-Executive Directors;

•  ensuring Board meetings are effective by setting 
appropriate and relevant agenda items, creating 
an atmosphere whereby all Directors are engaged 
and free to enter healthy and constructive debate;

CEO
Responsibilities of the CEO include:
•  day-to-day management of the Group’s business 
and implementation of the Board-approved strategy;

•  acting as Chairman of the Executive Committee 
and leading the senior management team in 
devising and reviewing Group development 
for consideration by the Board;

•  responsibility for the operations and results 

•  ensuring effective communication between major 

of the Group; and

shareholders and the Board;

•  overseeing each Director’s induction and ongoing 

training; and

• 

leadership of the Board effectiveness process 
through his role as Chairman of the Nomination 
Committee.

•  promoting the Group’s culture and standards.

Responsibilities of the Senior Independent 
Director (“SID”) include:
•  acting as a sounding board for the Chairman and 
serving as an intermediary for the other Directors 
as necessary;

Responsibilities of the Non-Executive 
Directors include:
•  constructively challenging management proposals 
and providing advice in line with their respective 
skills and experience;

•  acting as lead independent Non-Executive Director;

•  helping develop proposals on strategy;

• 

leading the Non-Executive Directors in the 
performance evaluation of the Chairman, with input 
from the Executive Directors; and

•  being available to shareholders in the event that the 

Chairman, Chief Executive Officer or other 
Executive Directors are unavailable.

•  having a prime role in appointing and, where 
necessary, removing Executive Directors; and

•  having an integral role in succession planning.

50

CMC Markets plcCorporate governanceGovernance structure as at 31 March 2019

INDEPENDENT

ASSURANCE

GROUP BOARD

GROUP AUDIT

COMMITTEE

GROUP RISK

COMMITTEE

REMUNERATION

COMMITTEE

NOMINATION

COMMITTEE

INTERNAL

ASSURANCE

RISK MANAGEMENT
COMMITTEE

EXECUTIVE 

COMMITTEE

EXTERNAL 

AUDITORS

GROUP INTERNAL 

AUDIT

CLIENT MONEY 
REVIEW GROUP 
COMMITTEE 

TREATING CUSTOMERS
FAIRLY AND CONDUCT 
COMMITTEE 

PROJECT
MANAGEMENT
COMMITTEE 

  Board/Board Committee

  Management Committee

  Direct reporting line

  Senior Management Committee

  Internal assurance

  Reporting line for certain matters

  Independent assurance

Activities of the Board
The Board has a comprehensive meeting planner for the next 
12 months that ensures all matters for Board consideration are 
presented and considered in a timely manner. Key areas of focus 
during this financial period were:

•  regulatory change and potential business impact; 

•  strategic opportunities, annual budget, strategic review and 

three-year plan; 

•  the development and launch of new products; 

•  risk management and risk appetite;

•  partnership with ANZ Bank; 

•  challenge and approval of ICAAP, ILAA and other regulatory 

documents; and

•  Brexit.

51

Annual Report and Financial Statements 2019Corporate governanceGOVERNANCE REPORT continued

Accountability

Election of Directors
The 2019 AGM will be held on 25 July 2019 at 133 Houndsditch, 
London EC3A 7BX.

Following recommendations from the Nomination Committee 
and review by the Chairman, the Board considers that all Directors 
continue to be effective, remain committed to their roles and have 
sufficient time available to perform their duties. In accordance 
with the Company’s articles of association, and Provision B.7.1 
of the Code, all Directors with the exception of Grant Foley will 
seek re-election at the Company’s 2019 AGM, which will be set 
out in the Notice of AGM.

Conflicts of interest
The Company’s articles of association, in line with the Companies 
Act 2016, allow the Board to authorise any potential conflicts of 
interest that may arise and impose limits or conditions as appropriate. 
The Board has a formal process for the Directors to disclose any 
conflicts of interest and any decision of the Board to authorise 
a conflict of interest is only effective if it is agreed without the 
conflicted Director(s) voting or without their votes being counted. 
In making such a decision, the Directors must act in a way they 
consider in good faith will be most likely to promote the success 
of the Group.

Independence of Non-Executive Directors 
and time commitment
Each of the Non-Executive Directors is considered to be independent. 
Each Director is aware of the need to allocate sufficient time to 
the Company in order to fulfil their responsibilities and is notified 
of all scheduled Board and Board Committee meetings.

Directors’ induction
A formal procedure for Director induction and ongoing training is 
in place. As part of a new Director’s application for approval from 
the FCA, a skills gap analysis and Learning and Development Plan 
has been created. The skills assessment is used by the Company 
to tailor induction meetings and training requirements for all new 
Directors. One-on-one meetings are organised between the Director 
and the management team in relevant areas of the business to 
allow an incoming Director to familiarise themselves with the 
management team and their respective roles and responsibilities 
and to gain a greater understanding and awareness of the industry 
in which the firm operates. These meetings also allow a forum 
for new Directors to discuss the business strategy and model, 
risk management, governance and controls and the requirements 
of the regulatory framework. These meetings and training 
arrangements form a key part of the Learning and Development 
Plan. Non-Executive Directors attended internally and externally 
facilitated training sessions.

Board support
Each Director has access to the Company Secretary for advice 
and services. The Company Secretary ensures that meeting 
papers are delivered to Directors in a timely manner to allow for 
conducive and effective Board and Board Committee meetings.

As stated in each of the Board Committees’ terms of reference 
and the Company’s articles of association the Directors may take 
independent professional advice at the Company’s expense.

The Board has ultimate responsibility for reviewing and approving 
the Annual Report and Financial Statements (Code C.1.1) and it has 
considered and endorsed the arrangements enabling it to confirm 
that the Annual Report and Financial Statements, taken as a whole, 
is fair, balanced and understandable and that it provides the 
information necessary for shareholders to assess the Company’s 
position and performance, business model and strategy. With the 
assistance of the Group Audit Committee, the Board ensured 
that sufficient time and resources were available to encompass 
the disclosure requirements that the Group is subject to and that 
the Annual Report and Financial Statements met all relevant 
disclosure requirements.

The Board believes in the governance principles of being open, 
transparent and compliant with the principles and provisions of 
the Code. Following review by the Group Audit Committee, the 
Board considered and agreed that the Annual Report contained 
the necessary information for shareholders to assess the 
Company’s performance, strategy and overall business model.

52

CMC Markets plcCorporate governanceGroup Audit Committee
The Group Audit Committee has been delegated responsibility 
for the monitoring and oversight of the external and internal 
audit of internal controls. The Committee’s responsibilities, main 
activities and priorities for the next reporting cycle are set out 
on pages 54 to 56.

Group Risk Committee
The Group Risk Committee has been delegated responsibility for 
the monitoring and oversight of risk management, mitigation and 
approval of risk appetite. The Committee’s responsibilities, main 
activities and priorities for the coming year are set out on pages 
57 to 58.

Shareholder engagement
The Board recognises the importance of good communication 
with shareholders. The Board maintains regular contact with 
a cross-section of the Company’s shareholders to ensure 
that the Group strategy takes due consideration of our 
shareholders’ views.

During the year there were a number of meetings with significant 
shareholders and potential investors to ensure the Board was 
regularly appraised of shareholder sentiment. Monthly investor 
relations reports are distributed to the Board and considered 
at each Board meeting.

2018/19 KEY SHAREHOLDER ENGAGEMENTS 

April 2018
Directors’ Remuneration Policy consultation

June 2018
FY2018 Results

July 2018
Annual General Meeting 2018

Q1 FY2019 Interim management statement

September 2018
Q2 FY2019 Pre-close update

November 2018
H1 FY2019 Results

January 2019
Q3 FY2019 Interim management statement

53

Annual Report and Financial Statements 2019Corporate governanceDear shareholders

As Chairman of the Group Audit Committee (the “Committee”) I 
am pleased to present the Group Audit Committee report.

The Committee is the independent Board Committee that 
assesses and has independent oversight of financial reporting 
and the effectiveness of internal control systems. This report 
summarises the activities, key responsibilities and future focus of 
the Committee. 

Paul Wainscott
Senior Independent Director and  
Chairman of the Group Audit Committee
5 June 2019

Composition and advisers
The Committee is chaired by Paul Wainscott with Sarah Ing 
and Clare Salmon as members. The Committee is considered 
independent to management and the members are all 
independent Non-Executive Directors.

The UK Corporate Governance Code requires the inclusion on 
the Committee of at least one member determined by the Board 
as having recent and relevant financial experience. The Committee 
Chairman is considered to continue to fulfil this requirement.

The Committee held four scheduled meetings during the 
financial year. The key activities and discussion points are 
outlined in the relevant section of this Committee report.

The Chief Executive Officer, Chief Operating and Financial 
Officer, Group Commercial Director, Group Head of Finance, 
Group Head of Tax and Client Asset Management and Group 
Head of Financial Crime and UK Money Laundering Reporting 
Officer attend Committee meetings by invitation. Representatives 
from PricewaterhouseCoopers LLP (“PwC”), the external auditors, 
and Grant Thornton LLP, the internal auditors, attend the Committee 
meetings by standing invitation.

The Group Chairman was invited to and attended all meetings.

Committee attendance is presented on page 49.

Corporate governance
GROUP AUDIT COMMITTEE

Committee Chairman

Paul Wainscott

Other members 
Sarah Ing 
Clare Salmon

Meetings held
Four 

Principal responsibilities 
of the Audit Committee

The Committee operates within the agreed terms 
of reference, which outline the key responsibilities 
of the Committee.

The Committee’s full terms of reference  
can be found on the Group’s website:  
www.cmcmarkets.com/group/committees.

Areas of focus in 2018/19

The main responsibilities during the year, as set out in the 
Code, were as follows: 

• 

• 

• 

• 

• 

 to monitor the integrity of the Financial Statements of 
the Group;

 to review and report to the Board on significant financial 
reporting issues and judgements;

 to assess the adequacy and effectiveness of the Group’s 
internal control systems and report to the Board on any 
key findings;

 to review and approve the internal audit charter and 
internal audit annual plan;

 to review the findings of all internal audit reports, 
make recommendations as appropriate and monitor 
resolution plans;

•  to review the performance of the internal audit function;

• 

 to review and make recommendations to the Board on 
the effectiveness and independence of the Company’s 
external auditors including appointment, reappointment 
and removal of the external auditors;

•  to review the findings of the external auditors; and

• 

 to ensure that the external audit contract is put out to 
tender at least once every ten years, or in accordance 
with regulatory requirements.

54

CMC Markets plcCorporate governanceStatement of internal controls and internal audit
The Group’s internal audit function is externally facilitated by 
Grant Thornton LLP. The internal audit function has a reporting 
line to the Committee and has direct access to the Committee 
Chairman and each Committee member. The Committee 
regularly reviews internal audit reports, follows up verification 
reports on any findings identified by internal audit, and annually 
approves the Internal Audit Plan and Charter.

During the year, the internal auditors presented the following 
reports to the Committee:

May 2018
• 

Internal Capital Adequacy Assessment Process (“ICAAP”).

November 2018
• 

 Transaction Reporting; and

• 

 General Data Protection Regulation (“GDPR”).

March 2019
•  Security;

•  Financial Crime; and

•  Compliance.

The Committee approved the Internal Audit Plan for 2019, which 
includes reviews on:

•  treating customers fairly and complaints;

•  conduct and culture risk;

•  market abuse compliance;

•  Singapore;

•  Australia stockbroking and

•  Senior Managers and Certification Regime (“SM&CR”) – 

deferred due to delayed implementation.

External auditors
The Committee considers the reappointment of the external 
auditors annually and such consideration includes review of the 
independence of the external auditors and assessment of the 
auditors’ performance. As part of this review, the Committee 
agreed to recommend to the Board the reappointment of 
PricewaterhouseCoopers LLP as the Group’s external auditors 
and a resolution to this effect will be put before the shareholders 
at the 2019 AGM. The current auditors have been in place for 
ten years.

The Committee, in line with Financial Reporting Council (“FRC”) 
guidance, continues to review the qualification, expertise, resources, 
effectiveness and independence of the external auditors. Also in 
line with FRC guidance, the Committee reviews the appointment 
of staff from the external auditors to positions within the Group 
(when necessary) and meets with the external audit partner at 
least annually without Executive management present.

The Group’s audit and other services fees are disclosed in note 8 
of the Financial Statements. Other services fees include the 
controls opinion relating to the Group’s processes and controls 
over client money segregation and compliance with The Capital 
Requirements (Country-by-Country Reporting) Regulations 2013.

Non-audit services policy
The Group has a number of relationships with independent 
advisory and assurance firms which provide alternatives to using 
PricewaterhouseCoopers LLP. However, the Group continues to 
engage with PricewaterhouseCoopers LLP for a limited number 
of non-audit services during the year. For each engagement the 
auditors’ independence has been considered by both the Group 
and PricewaterhouseCoopers LLP to ensure auditor independence 
would not be compromised. Non-audit-related fees provided by 
PricewaterhouseCoopers LLP are disclosed in note 8 of the 
Financial Statements.

In order to ensure compliance with the Ethical Standard 
issued by the FRC regarding the requirement for safeguarding 
independence of the external auditors, the Committee has in 
place a formal policy governing the engagement of the auditors 
to provide non-audit services, which was reviewed and reapproved 
in November 2018. The Committee received a non-audit services 
report for review and approval with the nature of expenditure 
categorised by discretionary/non-discretionary and incurred 
and proposed fees.

Priorities for financial year 2019/20
The Committee’s focus will continue to be to ensure that 
all relevant accounting practices and disclosures are adhered 
to and that controls around these obligations are successfully 
embedded with a strong culture of disclosure and transparency. 
The Committee will closely monitor the delivery of the stockbroking 
partnership with ANZ Bank in Australia and review any newly 
required accounting practices and matters of judgement 
in recognition of this partnership.

There will be continued focus on internal systems of control and 
particular focus will be paid to the results of upcoming internal audits. 

55

Annual Report and Financial Statements 2019Corporate governanceGROUP AUDIT COMMITTEE continued

MAIN ACTIVITIES DURING THE FINANCIAL YEAR

Agendas for scheduled Committee meetings are based on a pre-agreed annual meeting planner to ensure that 
the Committee fulfils its responsibilities in line with its terms of reference and regulatory obligations.

At each meeting the Committee: 
• receives a report from the Chief Operating and Financial Officer on the year-to-date 
financial performance of the Group;

• receives an update on current and planned internal audits and any internal audit issues 
highlighted in completed audit reports; and

• receives an update on significant accounting judgements.

May 2018
•  Considered the year-end audit report presented 
by the external auditors and discussed the audit 
with the lead audit partner. In line with the 
Committee terms of reference the Committee 
met with the Group auditors without management 
or the Executive Directors present.

•  Reviewed the Annual Report and Financial Statements, 
including the specific disclosures such as going 
concern, viability and risk management and internal 
controls reporting, for recommendation to 
the Board.

•  Considered the results of the external auditors’ 

reasonable assurance report on client money and 
collateral and limited assurance report on custody 
assets by the independent auditor to the Financial 
Conduct Authority in respect of the Group’s two 
UK regulated entities, CMC Markets UK plc and 
CMC Spreadbet plc.

•  Reviewed the annual report from the Money 

Laundering Reporting Officer (“MLRO”).

November 2018
•  Met with the internal auditors without management 
or the Executive Directors present in line with the 
Committee terms of reference.

•  Considered the interim review report presented 

by the external auditors and discussed the review 
with the lead audit partner.

•  Reviewed the interim results including consideration 
of going concern, viability and risk management 
and internal controls reporting, for recommendation 
to the Board and agreed the engagement letter, 
audit fee and audit plan for the external auditors. 
The review of internal controls included consideration 
of an internal fraud when concerns had been 
raised by a whistleblower. After presenting the 
sophistication of the fraud, it was concluded that 
adequate controls were in place and that it had no 
material impact, if any, on the Group’s 
financial position.

•  Considered the half year whistleblowing report.

•  Reviewed the performance of the internal 

audit provider.

56

July 2018
•  Reviewed the detailed findings of the external 

auditors’ evaluation.

March 2019
•  Considered the update on year-end audit 

presented by the external auditors.

•  Reviewed the design and content update on 
the Annual Report and Financial Statements.

•  Considered the significant accounting judgements 

made in finalising the Group accounts with 
a particular focus on recognition of deferred 
tax assets, the impact of the ANZ Bank white 
label stockbroking deal and the Going 
Concern judgement.

•  Considered initiation of an external auditor 

re-tender.

CMC Markets plcCorporate governanceGROUP RISK COMMITTEE

Dear shareholders

As the Chairman of the Group Risk Committee (the “Committee”), 
I am pleased to present the Group Risk Committee report.

The Committee assists the Board by providing oversight of the 
risk appetite and Risk Management Framework of the Group 
and takes an active role in advising the Board on the Group’s risk 
strategy. The Committee reviews, challenges and recommends, 
if it sees fit, the Group’s key processes and procedures including 
its Internal Capital Adequacy Assessment Process (“ICAAP”), 
Individual Liquidity Adequacy Assessment (“ILAA”) and Group 
Contingency Funding Plan (“CFP”), which were reviewed and 
recommended for Board approval in November 2018. A key 
priority for the Committee is to ensure that a robust risk culture 
continues to be embedded across the business.

The Committee actively monitors and discusses the latest risk 
and regulatory developments affecting the Group.

Meetings held
Five 

Further information on the activities of the Committee and its 
priorities for the year ahead is provided in the following report.

Committee Chair

Sarah Ing

Other members 
James Richards 
Clare Salmon 
Paul Wainscott

Principal responsibilities  
of the Group Risk Committee 

The main role and responsibilities of the Committee are: 

•  oversight of the Group’s risk appetite and tolerance;

•  review and recommendation of the Risk Appetite 
Statement and Risk Management Framework;

•  provision of advice and recommendations to the Board to 
assist in Board decision making in relation to risk appetite 
and risk management;

•  oversight of financial and liquidity risks including the 
responsibilities of the risk management function;

•  review, challenge and recommendation to the Board with 

regard to ICAAP, ILAA and the Group CFP;

•  oversight of, and recommendations to the Board on, 

current risk exposures and future risk strategy;

•  review of the risks associated with proposed strategic 

transactions;

•  review of the effectiveness of the Group’s risk systems;

•  approval of the annual Risk Plan;

•  approval of the annual Compliance Plan; and

•  review of risk taking by Directors and senior management 

as it impacts their remuneration incentives.

The Committee’s full terms of reference can be found on the 
Group’s website (www.cmcmarkets.com/group/committees).

The Committee has oversight of the Group’s risk 
management processes as detailed on pages 36 to 43. 

Sarah Ing
Non-Executive Director and  
Chair of the Group Risk Committee
5 June 2019

Composition
The Committee is chaired by Sarah Ing with James Richards, 
Clare Salmon and Paul Wainscott as members.

The Committee held five meetings during the financial year. 
The Chief Executive Officer, Chief Operating and Financial 
Officer, Group Commercial Director, Group Head of Risk and 
Head of Compliance attend Committee meetings by standing 
invitation. Representatives from other areas of the business 
attend the Committee meetings by invitation as appropriate 
to the matter under consideration.

Committee attendance is presented on page 49.

Main activities during the financial year
The Committee has oversight and makes recommendations 
to the Board on current risk exposures and future risk appetite 
and strategy. The Committee reviews the risks associated with 
proposed strategic transactions and the effectiveness of risk 
mitigation and monitoring processes.

The Committee monitored the Group’s top and emerging risks at 
each Committee meeting during the year. The Group’s top and 
emerging risks are actively reviewed and discussed on a monthly 
basis by the Risk Management Committee (“RMC”), the Group’s 
risk-focused management committee. Following RMC review and 
discussion, risk-related reports are provided to the Committee 
for independent oversight and challenge. The Committee 
routinely asks business leaders to present an overview of their 
risk management practice and receives updates on key issues 
and discussion points from the RMC. The Committee Chairman 
continues to be a regular attendee of the monthly RMC meetings.

57

Corporate governanceAnnual Report and Financial Statements 2019Priorities for financial year 2019/20
Key priorities for the year ahead remain focused on continued 
enhancement of risk culture and frameworks across the business. 
The Committee will continue to take an active role in advising 
the Board on risk matters, particularly in relation to the current 
regulatory environment. The Committee closely monitors risks 
associated with regulatory change in line with the Group’s 
approach as outlined in pages 36 to 43 of the Strategic report.

In addition to fulfilling the responsibilities outlined in its terms 
of reference, the Committee will:

•  monitor the risks associated with regulatory change;

•  monitor the Group’s compliance with MiFID II regulations and 

its impact on the Group;

•  monitor planning and process implementation for the FCA’s 
Senior Managers and Certification Regime (“SM&CR”) as it 
extends SM&CR to all Financial Services and Markets Act 
(“FSMA”) authorised firms;

•  review the Group’s planning for, and implementation of, actions 
to mitigate the impact of Brexit and ensure that the Group 
remains compliant with regulations as we move towards the 
transitional period;

•  monitor the Group’s offering and the impact of any global 

regulatory action; and

•  monitor the Group’s response to FCA’s Business Plan for the 
coming year and to its thematic reviews and focus areas, 
including culture.

GROUP RISK COMMITTEE continued

Main activities during the financial year continued
During the year, the Committee discussed and reviewed 
risk-related reports, including the recommendation to the Board 
to adopt the Group Risk Management Framework 2018/19.

The Committee assessed the Risk Appetite Statement and 
recommended changes to include client interests and other 
updates to risk-related issues before obtaining approval by the 
Board. The Committee recommends the Group’s ICAAP, ILAA 
and CFP to the Board for its approval.

The Committee received updates from the RMC and discussed 
management reports from the Group’s risk departments including 
Financial Risk Management, Liquidity Risk Management, Operational 
Risk Management, Compliance, Financial Crime, Complaints 
Handling and Legal together with the output from the Client 
Money Review Group Committee and the Treating Customers 
Fairly and Conduct Committee.

Stockbroking partnership with ANZ Bank
Following the partnership, the Committee continued to review 
and challenge the status of the project implementation until the 
successful migration in September 2018 and thereafter.

During the year, the Committee received updated reports and 
considered the risks related to the integration of software, 
transfer of client data, processes, employee transition, 
technology implementation and integration, governance 
and other related matters.

People and culture
The Committee has challenged and approved initiatives to enhance 
conduct and culture and reviews risk taking by Directors and 
senior management as it impacts their remuneration incentives.

Risk management and internal controls
The Group continues to invest in risk management and internal 
controls and challenges the business to improve and enhance 
the Risk Management Framework.

Following an annual review undertaken in November 2018, the 
Committee was satisfied that the Group’s risk management and 
internal controls were effective.

Regulatory compliance
The Committee continued to closely monitor global regulatory 
changes and the impact on the Group, in particular risks associated 
with the impact of the ESMA measures introduced in the year 
enacted by the European Securities and Markets Authority (“ESMA”).

The Committee monitored the Group’s MiFID II and EU General 
Data Protection Regulation (“GDPR”) compliance, with a continued 
focus on cyber and data security and associated risks given the 
Group’s online trading platform including the necessary changes 
in process.

58

CMC Markets plcCorporate governanceNOMINATION COMMITTEE

Committee Chairman

James Richards

Other members 
Paul Wainscott 
Sarah Ing 
Clare Salmon 

Meetings held
Three 

Principal responsibilities 
of the Nomination Committee

The Nomination Committee assists the Board by regularly 
reviewing the composition of the Board and Board Committees 
and follows a rigorous and transparent process when identifying 
potential candidates for appointment to the Board. The 
Committee oversees the annual Board and Board Committees 
performance evaluations and plays an active role in ensuring 
appropriate succession plans are in place for Board, senior 
management and other key roles across the business.

The Committee’s full terms of reference are available on the 
Company’s website (www.cmcmarkets.com/group/committees). 

The main roles and responsibilities of the Committee are:

•  to evaluate and review the structure, size and composition 
of the Board including the balance of skills, knowledge, 
experience and diversity of the Board while factoring in the 
Company’s strategy, risk appetite and future development;

•  to oversee the Board evaluation process and, in analysing 
the results of the evaluation, identify whether there are 
any skill gaps or opportunities to strengthen the Board;

•  to identify and nominate suitable candidates for appointment 
to the Board, including chairmanship of the Board and its 
Committees, and appointment of the Senior Independent 
Director, against a specific role description and skill set 
required for the respective positions as identified under the 
regular reviews of the structure and composition of the Board;

• 

• 

• 

• 

 to assess the Board Directors’ conflicts of interest;

 to assess the independence, time commitment and 
engagement of each of the Non-Executive Directors;

 to monitor the external interests of Non-Executive Directors, 
as part of the review of Non-Executive Directors’ independence;

 to have oversight of succession plans for the appointment 
of Executive Directors and Non-Executive Directors; and

•  to approve the report on the Committee’s activities for 
inclusion in the Annual Report and Financial Statements 
of the Company.

Dear shareholders

As the Chairman of the Nomination Committee (the 
“Committee”), I am pleased to present the Nomination 
Committee report.

During the year ended 31 March 2019 the Committee reviewed 
and oversaw the Board and Board Committee evaluation process, 
having been deferred in 2017 due to the significant changes to 
the Board. The Committee will monitor and ensure progress is 
made on the actions arising from the evaluation process.

David Fineberg’s promotion to Deputy Chief Executive Officer and 
Matthew Lewis’ promotion to the Board is in line with succession 
plans. With Grant Foley, Chief Operating and Financial Officer 
stepping down, the search for a successor is underway.

Talent development to lay the foundations for succession 
planning will continue to be a key priority in the coming year.

Further information on the activities of the Committee and its 
priorities for the year ahead is provided in the following report.

James Richards
Group Chairman and Chairman of the Nomination Committee
5 June 2019

59

Corporate governanceAnnual Report and Financial Statements 2019NOMINATION COMMITTEE continued

Composition
The Committee is chaired by James Richards with Sarah Ing, 
Clare Salmon and Paul Wainscott as members. The Committee 
is considered independent to management.

Succession planning and diversity
The Committee takes an active role in the succession planning 
of Board members. During the year, succession plans for the 
Executive Directors and senior management were reviewed.

The Committee held three meetings during the financial year. 
The Executive Directors attend Committee meetings by invitation.

Committee attendance is presented on page 49.

The Committee regularly considers diversity, including gender, in 
its succession planning and works closely with the Remuneration 
Committee with regard to issues such as the gender pay gap.

It is committed to addressing this through a Board and senior 
management team comprising individuals from different 
backgrounds with diverse and relevant skills, knowledge, 
experience and perspectives.

The Committee carefully considers the benefits of diversity, 
including gender diversity, whilst ensuring that our obligation to 
shareholders to recruit the best individual for the role based on 
merit is fulfilled. The Board’s Diversity Policy can be found on the 
CMC Markets plc Group website and gender diversity statistics 
are presented on page 28.

Priorities for the financial year 2019/20
The Committee will continue to focus on key themes such as 
diversity and succession planning and is committed to ensuring 
that further improvements to Board and Board Committee 
effectiveness are made following the evaluation carried out 
this year. 

Board and Board Committee evaluation
The Committee oversaw a formal Board and Board Committee 
evaluation and discussed the results and the action plan for the 
coming year with the full Board present. It was agreed that good 
progress continued to be made and that the Board as a whole 
operated effectively with open debate and constructive 
challenge. Areas for improvement for the Board included the 
need to further evolve and mature, particularly in the context 
of being a company with a premium listing on the London Stock 
Exchange; in particular, further embedding the processes 
required of a listed company, Board ownership and involvement 
in setting strategy (following the development of the five-year 
strategic plan prior to listing), and building the interaction and 
relationships of Board members.

Each of the Board Committees were evaluated and it was concluded 
that both the Group Audit and Risk Committees were highly 
effective with excellent Executive support and very robust and 
high quality information provided in a timely manner for each 
Committee, which enabled constructive and open debate. 
Whilst deemed “fit for purpose”, it was concluded that both the 
Nomination and Remuneration Committees could be more 
effective although there had been valuable improvements during 
the course of the year.

MAIN ACTIVITIES DURING THE FINANCIAL YEAR

Agendas for scheduled Committee meetings are based on a pre-agreed annual meeting planner to ensure that 
the Committee fulfils its responsibilities in line with its terms of reference and regulatory obligations.

May 2018
•  Evaluation of individual Directors.

•  Determination of annual re-election of Directors.

November 2018
•  Establishing Board and Board Committee evaluation.

•  Subsidiary Board membership.

March 2019
•  Board and Board Committee evaluation results 

•  Succession planning for Executive Directors and 

the Senior Leadership Team.

consideration.

•  Director appraisals.

60

CMC Markets plcCorporate governanceREMUNERATION COMMITTEE

Committee Chair

Clare Salmon

Other members 
Sarah Ing 
James Richards 
Paul Wainscott

Meetings held
10 

Principal responsibilities 
of the Remuneration Committee

The Committee reviews and sets the remuneration of the 
Executive Directors within the parameters of the Directors’ 
Remuneration Policy as approved by shareholders at the 
2018 Annual General Meeting. The Committee is presented 
with and asked to review and approve the remuneration of 
senior management, ensuring it is consistent with the 
Directors’ Remuneration Policy. 

The main role and responsibilities of the Remuneration 
Committee are: 

•  to review, agree and approve an appropriate Directors’ 

Remuneration Policy as well as wider remuneration policies 
for all employees which comply with relevant regulations.;

•  to review and set the remuneration of the Executive 

Directors and approve the remuneration of the senior 
management team;

•  to review and ensure that bonus payments to Executive 

Directors are linked to the achievement of agreed objectives 
using discretion where necessary;

•  to ensure that remuneration incentivises and retains 

key employees including the Executive Directors and 
senior management;

•  to ensure that Executive remuneration is linked to the 
delivery of the long-term success of the Company;

•  to review and approve any major changes to employee 
benefit structures, including new share schemes, and 
ensure that shareholders are consulted and the required 
approval processes followed;

•  to review the appropriateness of remuneration against 
the risk management strategy following advice from 
the Group Risk Committee; and

•  to ensure all relevant regulations relating to Executive 

Directors’ remuneration are adhered to.

Committee composition, attendance and advisers
The Committee is chaired by Clare Salmon with James Richards, 
Sarah Ing and Paul Wainscott as members.

The Committee held ten meetings during the financial year.

Committee attendance is presented on page 49.

The Committee was advised by Willis Towers Watson (“WTW”), 
whose continued appointment was reviewed by the Committee 
in September 2018 to advise the Committee on remuneration 
matters, including independent advice on the information and 
proposals presented to the Committee by Company Executives. 
WTW is a member of the Remuneration Consultants Group (“RCG”) 
and is a signatory to the RCG’s Code of Conduct. It was confirmed 
that none of the Committee members had any connection or 
conflicts of interest in regard to this appointment. Additional legal 
advice was sought from Tapestry Compliance Limited in respect 
of the Group’s share-based plans, in particular the Combined 
Incentive Plan (“CIP”) approved by shareholders at the 2018 AGM.

During the year, the Committee received support on remuneration 
matters from the Chief Executive Officer (in regard to Executive 
Directors’ remuneration), the Chief Operating and Financial Officer, 
the Deputy Chief Executive Officer (in regard to members of the 
Executive Committee) and the Head of Compliance UK and 
Europe on specific bonus schemes for Group employees.

Remuneration Policy
The Directors’ Remuneration Policy (“Policy”) was approved by 
shareholders at the 2018 AGM as set out on pages 65 to 72.

The Committee carried out a thorough review of CMC’s 
Directors’ Remuneration Policy and following this, a new Policy 
was tabled and approved at the 2018 AGM.

Priorities for the financial year 2019/20
The Remuneration Committee will continue to monitor the 
appropriateness of the Executive Director and senior management 
remuneration. Shareholder feedback on the Directors’ remuneration 
report will be considered as part of the ongoing role of the 
Committee along with performance-related pay and relevant 
remuneration policies that fall under the remit of the Committee.

61

Corporate governanceAnnual Report and Financial Statements 2019REMUNERATION COMMITTEE continued

MAIN ACTIVITIES DURING THE FINANCIAL YEAR

April 2018
•  Considered the draft Directors Remuneration Policy 

(“Policy”), new Combined Incentive Plan (“CIP”) term sheet 
and significant shareholder consultation letter.

•  Annual Review of Directors Expenses Claims Policy.

•  Formalised the structure and process of the 2018 

performance review process.

July 2018
•  Considered the preliminary proxy voting (in conjunction 
with proxy agency and shareholder feedback) on the 
Remuneration related resolutions put to the 2018 AGM.

•  Reviewed and recommended revisions to the 

Committee’s Terms of Reference.

•  Considered and approved re-worked Executive Directors’ 

objectives to align with the CIP.

September 2018
•  Noted the shareholder approval of the Policy and CIP and 

the significant minority vote against.

•  Received an update on the Employee Engagement process.

•  Reviewed performance of the external 

Remuneration Consultant.

•  Reviewed Peter Cruddas’ objectives.

•  Received an update on the re-work of the senior 
leadership team’s objectives to align with the CIP.

•  Considered and approved re-worked Company Secretary 

objectives.

December 2018
•  Considered and approved re-worked senior leadership 

team’s objectives to align with the CIP.

February 2019
•  Received a corporate governance and external 

environment update relating to the provisions of the 2018 
UK Corporate Governance Code (the “Code”) and the 
potential implications for the Committee.

•  Considered the position of remuneration given the poor 

business performance and regulatory change.

•  Reviewed the possible outcome scenarios for Executive 
Directors under the CIP in light of the poor business 
performance and requested review of compliance with 
the Code in advance of any formal awards under 
the scheme.

62

May 2018
•  Reviewed and considered shareholder feedback on the 

CIP and 2018 Policy.

•  Reviewed and approved the Policy and draft Rules of the 

CIP for recommendation to the Group Board.

•  Reviewed resolutions related to the Policy and CIP to be 

put to the 2018 AGM.

•  Reviewed Executive Directors’ and the senior 

leadership team performance against personal and 
strategic objectives.

•  Approved the base pay increases and bonus pot 
allocation for Executive Directors and the senior 
leadership team, having regard to individual performance 
and the allocation and proposed usage of the bonus pool 
for other employees.

•  Reviewed the draft FY19 Executive Directors’ performance 

objectives.

•  Reviewed the draft Directors’ Remuneration Report to be 
included in the Annual Report and Financial Statements to 
31 March 2018.

November 2018
•  Approved Peter Cruddas’ objectives.

•  Considered the use and structure of bonus schemes for 

levels below the senior leadership team including Code and 
client facing staff.

•  Approved pro-forma bonus scheme template for Code and 

client facing staff.

•  Considered and approved a Group Remuneration Policy for 

all levels below the senior leadership team.

January 2019
•  Considered and approved a new bonus arrangement and 

amendments to an existing bonus arrangement for certain 
Code and client facing staff.

•  Discussed Executive Directors’ and senior leadership team 

performance in light of revised strategy.

•  Discussed employee bonus pot accrual in light of the 

Group’s poor performance.

March 2019
•  Considered legal advice on amendments to the CIP in 

order to ensure compliance with the Code and approved 
recommendation to the Board to amend the CIP.

•  Considered possible outcome scenarios for the senior 

leadership team under the CIP.

•  Considered Objectives for FY20.

•  Reviewed initial output from the Employee 

Engagement survey.

•  Reviewed the trends from the Gender Pay Gap report 

for the year to 5 April 2018.

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT

Dear shareholders

I am pleased to present my Remuneration Committee (“Committee”) 
report as Chair. This independent Board Committee has three key 
accountabilities. Firstly, it is responsible for assessing and setting 
Directors’ remuneration, incentives and retention arrangements. 
Secondly, the Committee reviews and, if appropriate, approves 
senior management, Code staff (individuals whose professional 
activities have a material impact on the Group’s risk profile) and 
client facing staff remuneration. The Committee also reviews 
other Group remuneration as required. This report summarises 
the outcomes of these activities and describes the future focus 
of the Committee over the coming year.

Remuneration Policy review
During the last financial year, the Committee faced significant 
challenges in aligning the Executive Directors’ rewards with 
shareholders’ interests. This was due to the Financial Conduct 
Authority publishing consultation paper CP16/40 “Enhancing 
conduct of business rules for firms providing contract for 
difference products to retail clients”. This led to a sharp decline 
in CMC’s share price, in common with our competitors, and hence 
the need to consider how best to motivate and retain key members 
of the team in light of this. With this in mind, the Remuneration 
Committee took the opportunity to review the Remuneration 
Policy to ensure that it aligned Executive Directors’ interests 
with the Group’s strategic objectives and shareholders’ interests, 
and also that it continues to motivate and retain critical talent. 
Following this review, and after consultation with major shareholders, 
the Committee restructured the incentive arrangements to align 
better with the Group’s strategy. The Committee proposed the 
revised Directors’ Remuneration Policy which was approved 
at the Company’s Annual General Meeting on 26 July 2018. 
The Committee noted the significant minority vote against the 
Directors Remuneration Policy and remained mindful throughout 
the year of comments made by major shareholders during the 
consultation process.

Overview of performance in the year ended 
31 March 2019
The financial performance of the Group in 2019 has been very 
disappointing, due to the impact of regulatory change and 
particularly benign markets. This led to a significant fall in CFD 
and spreadbet revenues, overall net operating income 30% lower 
than the previous year at £130.8 million and profit before tax 
£53.8 million lower at £6.3 million.

Against the weak financial performance, the Group did 
make good strategic progress, in particular the stockbroking 
partnership with ANZ Bank was successfully implemented 
in September 2018, preparing for regulatory change and 
launching new products.

Implementation of Remuneration Policy 
during 2018/19
As indicated to shareholders ahead of the 2018 Annual General 
Meeting, once approved the 2018 Remuneration Policy was 
applicable for the year ended 31 March 2019. During the year, 
bonus payments were made under the Annual Incentive Plan 
and the final award of shares was made under the Long Term 
Incentive Plan.

Group financial, strategic and individual performance against 
targets for the 2019 financial year formed the basis on which the 
first combined incentive would be awarded. Accordingly during 
the year strategic and personal targets were re-worked and 
approved by the Committee in order to align with the Combined 
Incentive Plan.

The Combined Incentive Plan was assessed against Group 
financial, strategic and individual performance targets as follows:

•  60% based on financial performance; 

•  30% based on strategic performance; and

•  10% based on achievement of personal objectives.

During the latter half of the financial year the Committee took 
the decision to review the Combined Incentive Plan against the 
new 2018 UK Corporate Governance Code (the “Code”). In order 
to ensure compliance with the new provision 37 of the Code, 
to avoid inappropriate formulaic outcomes, the Committee 
recommended to the Board (and the Board approved) procedural 
amendments to the Combined Incentive Plan. These amendments 
allow the Committee to use its discretion to override formulaic 
outcomes by a reduction of the value of either the Cash Award 
or Share Award, each independently, which would otherwise be 
granted as well as to allow the reduction of the extent to which 
a Share Award will Vest.

63

Corporate governanceAnnual Report and Financial Statements 2019Implementation of Remuneration Policy 
during 2018/19 continued
Subsequent to the year end, the Committee assessed the 
performance of participants under the Combined Incentive 
Plan and determined the total Award of each of the Executive 
Directors and the senior leadership team. The Group failed to 
reach the threshold financial performance target set for the 
year of 7.56p diluted earnings per share, but Executive Directors 
managed to meet certain of their strategic targets including 
successful implementation of the stockbroking partnership with 
ANZ Bank, preparing the business for regulatory change and 
launching new products as well as personal targets under which 
the Executive Directors have performed well. Achievement of these 
strategic and personal objectives therefore led to the creation 
of a 40.5% Award of base salary for the CEO, Peter Cruddas and 
a 90% Award of base salary for the Deputy CEO, David Fineberg, 
which in accordance with the rules of the Combined Incentive 
Plan would have been comprised of a 45% Cash Award and a 
55% Share Award. It should be noted that the Chief Operating 
and Financial Officer, Grant Foley having served notice of 
resignation on the Company in early April, was not considered 
for an Award under the Combined Incentive Plan in accordance 
with the rules.

Minded of comments made during the shareholder consultation 
process early in the year and given the poor financial performance 
of the Group in 2019 and the corresponding poor outcome for 
shareholders the Committee determined to utilise their discretion 
to avoid a formulaic outcome. The Committee unanimously agreed 
to reduce both the Cash Award and Share Award to zero. 

Implementation of Remuneration Policy for 2019/20
The 2018 Remuneration Policy continues to be applicable for the 
year ended 31 March 2020. The Committee proposes to continue 
to use Group financial, strategic and individual performance 
against targets for the 2020 financial year as the basis on which 
the combined incentive will be awarded. It is anticipated that the 
performance measures applied to the combined incentive will be:

•  60% earnings per share;

•  30% strategic performance; and

•  10% personal objectives.

In relation to the EPS target, the Committee has ensured that 
a sufficiently stretching range has been set by taking account 
of a number of internal and external reference points and the 
impact of regulatory change. The target range will be disclosed 
in next year’s Annual Report. With regard to the strategic and 
personal objectives, these will be evaluated based on quantitative 
measurable objectives in the significant majority of cases. 
A detailed disclosure of these quantitative performance 
measures and associated outcomes will be disclosed in 
the 2020 Annual Report and Accounts.

I hope you find the report helpful in understanding the challenges 
facing the Group in endeavouring to strike the right balance with 
remuneration in a challenging regulatory environment whilst still 
aligning remuneration with shareholder outcomes.

Clare Salmon
Non-Executive Director and  
Chair of the Remuneration Committee
5 June 2019

64

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continuedDirectors’ Remuneration Policy
In 2018 the Board carried out a review of the Company’s strategy, particularly in light of the evolving and challenging regulatory 
environment in which it operates. Following this review the Committee considered it was appropriate to restructure the existing 
incentive arrangements to better align with the Group’s strategy. 

Participants in the new plan will include the Executive Directors; however, the CEO will not participate in the share portion of the plan.

Policy table
The below table presents the key components of the proposed Remuneration Policy for the Executive Directors which will be put to a 
binding shareholder vote at the Annual General Meeting on 26 July 2018.

Purpose and  
link to strategy

Base salary
To reflect the market 
value of the role and 
individual’s experience, 
responsibility and 
contribution.

Pension
To provide 
competitive 
retirement benefits.

Share Incentive 
Plan (“SIP”)
To encourage broad 
employee share 
ownership.

Benefits
To provide market 
competitive benefits.

Operation

Maximum opportunity

Performance measures

The policy is for base salary to be 
competitive. In making this assessment 
the Committee has regard for:

Executive Director salary increases will 
normally be in line with those awarded 
to the wider employee population.

Business performance 
is considered in any 
adjustment to base salary.

Increases may be above this level if 
(i) there is an increase in scale, scope 
or market comparability of the role 
and/or (ii) where an Executive Director 
has been promoted or has had a 
change in responsibilities. 

Where increases are awarded in 
excess of the wider employee 
population, the Committee will 
provide an explanation in the relevant 
year’s Remuneration report.

Up to 15% of salary.

Not applicable.

In line with HMRC permitted limits. 

Not applicable.

Not applicable.

Benefits may vary by role and 
individual circumstances and are 
reviewed periodically to ensure they 
remain competitive.

The maximum value of the benefits is 
unlikely to exceed 10% of salary.

•  the individual’s role, responsibilities 

and experience;

•  business performance and the external 

economic environment;

•  salary levels for similar roles at 

relevant comparators; and

•  salary increases across the Group 

payable in cash.

Salaries are reviewed on an annual basis, 
with any increase normally taking effect 
from 1 April.

Executive Directors participate in a 
defined contribution pension scheme or 
may receive a cash allowance in lieu.

In line with HMRC rules, Executive 
Directors are entitled to participate 
in the SIP on the same terms as 
other employees. 

Benefits include life insurance, 
permanent health insurance, private 
medical insurance, dental insurance, 
health screening/assessment, critical 
illness, interest-free season ticket loans, 
gym membership, eye tests, cycle to 
work, childcare vouchers, dining card, 
travel insurance, club membership and 
car allowance. 

Where appropriate, other benefits may 
be offered including, but not limited to, 
allowances for relocation and other 
expatriate benefits to perform his or 
her role.

65

Corporate governanceAnnual Report and Financial Statements 2019Directors’ Remuneration Policy continued
Policy table continued

Purpose and  
link to strategy

Combined 
incentive plan
To ensure that 
incentives are fully 
aligned to the 
Group’s strategy.

Operation

Maximum opportunity

Performance measures

The value of an award will be determined 
based on performance achieved in the 
previous financial year against defined 
financial and strategic targets. 

Performance conditions and targets are 
reviewed prior to the start of the year to 
ensure they are appropriate and 
stretching and reinforce the business 
strategy. At the end of the year the 
Committee determines the extent to 
which these were achieved. 

The award will be delivered as follows:

Cash award: 45% of the award will be 
settled in cash as soon as practicable 
following the financial year. 

Deferred Shares: 55% of the award will 
be deferred into shares for up to five 
years following the financial year. This 
portion of the award will vest subject 
to the achievement of a three-year 
performance underpin to ensure the 
deferred portion of the award is 
warranted based on sustained success. 

Subject to the achievement of the 
performance underpin, the Deferred 
Share portion of the award will vest 
pro-rata over a period of at least five 
years. It is anticipated this will be 
as follows:

•  40% after three years; 

•  30% after four years; and

•  30% after five years.

Incentive awards are discretionary.

Awards under the combined incentive 
plan are non-pensionable and are subject 
to malus and clawback for a seven-year 
period from grant in the event of a material 
financial misstatement, gross misconduct, 
calculation error, failure of risk management, 
or any other circumstance the 
Committee considers appropriate.

Participants in the new plan will include 
the Executive Directors. However, the 
CEO will not participate in the 
Deferred Share element of the plan.

Executive Directors (excluding CEO):
Awards may be up to 300% of salary 
delivered as follows:

•  Cash award: 135% salary.

•  Deferred Shares: 165% salary.

CEO:
Awards may be made under the cash 
element of the plan only up to 135% 
of salary.

Performance is assessed 
against Group and 
individual performance 
measures as considered 
appropriate by the 
Committee. 

Financial performance will 
account for at least 60% of 
an award.

It is anticipated that the 
performance measures 
applied in 2018/19 will be:

•  60% financial: based 
on achievement of 
absolute earnings 
per share targets;

•  30% strategic: based on 

the achievement of 
measurable objectives 
against targets on 
metrics including 
net promoter score, 
premium client 
growth, etc.; and 

•  10% personal objectives.

The Deferred Share 
portion will vest subject  
to a performance underpin 
measured over a period  
of at least three years.  
The Committee will review 
Group performance over 
the relevant period, taking 
into account factors such 
as a) the Company’s TSR 
performance, b) aggregate 
profit levels and c) any 
regulatory breaches 
during the period.

Further to shareholder approval of the new policy, the final award of the LTIP was granted to Executive Directors in 2018 and no further 
awards under the LTIP will be awarded to Executive Directors, albeit the Company reserves the right to make awards under the LTIP 
to facilitate external recruitment.

66

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continuedDirectors’ Remuneration Policy continued

Purpose and  
link to strategy

2015 Management 
Equity Plan (“LTIP”)
To reinforce delivery 
of sustained 
long-term success, 
and align the 
interests of 
participants with 
those of 
shareholders.

Operation

Maximum opportunity

Performance measures

LTIP awards may only be granted by the 
Remuneration Committee to facilitate 
external recruitment. Awards may consist 
of performance shares (nil cost options 
or conditional rights to receive shares) or 
market value options or a combination of 
the two.

Award which is a mix of shares and 
options that will have an economic 
value no higher than an award of 125% 
of salary in performance shares in 
normal circumstances and up to 
200% of salary in exceptional 
circumstances. 

Vesting for threshold performance 
is up to 25% of maximum.

LTIP awards normally vest after three 
years. The Committee may extend the 
LTIP time horizon by introducing a 
holding period of up to two years, 
or by extending the vesting period, 
e.g. if regulations require.

The number of performance shares and/
or options vesting is dependent on the 
degree to which performance conditions 
attached to the LTIP award have been 
met over the performance period.

Dividend equivalents may accrue on 
performance shares and be paid on 
those shares which vest.

The award levels and performance 
conditions are reviewed in advance of 
grant to ensure they are appropriate.

Awards under the LTIP are non-pensionable 
and are subject to malus and clawback 
provisions for a seven-year period from 
grant in the event of a material financial 
misstatement, gross misconduct, 
calculation error, failure of risk management, 
or in any other circumstance the 
Committee considers appropriate.

Awards vest subject to the 
Company’s performance 
and continued employment.

The Committee has 
flexibility to adjust the 
performance measures 
and weightings in advance 
of each future cycle to 
ensure they continue to 
support delivery of the 
Company’s strategy. Over 
the term of this policy, 
performance will be 
predominantly dependent 
on financial, and/or share 
price-related measures.

The Committee has 
flexibility to adjust 
downwards the formulaic 
outcome based on its 
assessment of underlying 
performance, and results 
being achieved within the 
Company’s risk appetite, 
over the performance 
period.

Notes to the policy table
In addition to the elements of remuneration detailed in the policy table, any historical awards or commitments described in this report 
which were made prior to, but due to be fulfilled after the approval and implementation of, the Remuneration Policy detailed in this 
report will be honoured. 

Shareholding guidelines
Executive Directors are required to build up a holding of 200% of base annual salary. Executive Directors will be required to build 
up to this level over a period of five years, starting from the date of our listing in 2016 for the current Executive Directors and from 
appointment for any future recruits.

Dividend equivalents
Dividend equivalents are payable on the Deferred Share portion of the combined incentive. 

Clawback and malus provisions
Awards under the plan will be subject to provisions that allow the Committee to withhold, reduce or require the repayment of awards 
after vesting if there is found to have been (a) material misstatement of the Company’s financial results, (b) gross misconduct on the 
part of the award holder, or (c) any other material event as the Committee considers appropriate.

67

Corporate governanceAnnual Report and Financial Statements 2019Directors’ Remuneration Policy continued
Executive Directors’ remuneration scenarios
The charts below provide estimates of the potential future reward opportunity for each of the three Executive Directors, and the 
implied split between the different elements of remuneration under three different performance scenarios: “Threshold”, “Target” and “Stretch”. 

Peter Cruddas

Grant Foley

David Fineberg

0
0
0
£

’

1,200

1,000

800

600

400

200

0

0
0
0
£

’

1,000

800

600

400

200

0

0
0
0
£

’

1,400

1,200

1,000

800

600

400

200

0

Minimum

In line with 
expectations

Maximum

Minimum

In line with 
expectations

Maximum

Minimum

In line with 
expectations

Maximum

Salary

Combined incentive

Assumptions underlying each element of remuneration are provided in the table below. 

Component

Fixed

Threshold

Target

Stretch

Base salary

Latest salary

Pension

Contribution applies to latest salary

Other benefits

As presented as a single figure on page 73

Combined incentive

No payment

50% of maximum

100% of maximum

The projected value of the deferred element of the combined incentive excludes the impact of share price growth and any potential 
dividend accrual. Actual remuneration delivered, however, will be influenced by these factors. Deferred awards are subject to 
continuing employment.

The Company currently anticipates that Peter Cruddas will not participate in the Deferred Share element of the combined incentive 
plan or pension arrangements and so these elements are not included for him in the above chart.

Remuneration policy for new hires
In the case of hiring or appointing a new Executive Director, the Committee may make use of all the existing components of remuneration.

The salaries of new appointees will be determined by reference to their role and responsibilities, experience and skills, relevant market 
data, internal relativities and their current salaries. New appointees will be eligible to receive a pension contribution or allowance and 
benefits and participate in the Company’s HMRC approved all-employee Share Incentive Plan, in line with the Remuneration Policy 
detailed above. 

New appointees will be entitled to participate in the combined incentive plan, as described in the policy table above, with the relevant 
maximum being pro-rated to reflect the period served. The Deferred Share portion of a new appointees combined incentive award will 
normally vest on the same terms as other Executive Directors, as described in the policy table. Individual objectives will be tailored to 
the individual’s role. 

In determining appropriate remuneration for a new Executive Director, the Committee will take into consideration all relevant factors 
(including quantum, nature of remuneration and the jurisdiction from which the candidate was recruited) to ensure that the remuneration 
arrangements are appropriate and in the interests of the Company and its shareholders. The Committee may consider it appropriate 
to grant an award under a structure not included in the policy and/or under the existing LTIP (MEP), for example to “buy out” incentive 
arrangements forfeited on leaving a previous employer, and may exercise the discretion available under Listing Rule 9.4.2 if necessary 
to secure the right candidate. In doing so, the Committee will ensure the value of any buyout will not exceed the expected value of 
awards forgone using a Black-Scholes or equivalent valuation method and, where applicable, take into account progress against any 
performance conditions attached to those awards and an assessment of the likelihood of those conditions being met. 

In cases of appointing a new Executive Director by way of internal promotion, the Remuneration Committee will be consistent with 
the policy for external appointees detailed above. Where an individual has contractual commitments made prior to their promotion 
to Executive Director level, the Company will continue to honour these arrangements. 

In the case of hiring or appointing a new Non-Executive Director, the Committee will follow the policy as set out in the table on page 71. 

68

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continued 
 
Directors’ Remuneration Policy continued
Service contracts
The Executive Directors are employed under contracts of employment with CMC Markets UK plc. The principal terms of the Executive 
Directors’ service contracts are as follows:

Executive Director

Position

Effective date of contract

Notice period 
from Company

Notice period 
from Director

Peter Cruddas

Grant Foley

David Fineberg

Chief Executive Officer

1 February 2016

12 months

12 months

Chief Operating and Financial Officer 

1 February 2016

Deputy Chief Executive Officer

1 February 2016

6 months

6 months

6 months

6 months

The terms shown in the table above are in line with the Company policy of operating notice periods of up to nine months in the case 
of Executive Directors, except for the CEO service contract which can have a notice period of up to 12 months. All employees including 
Executive Directors are subject to a six-month probation period.

Executive Directors’ contracts are available to view at the Company’s registered office.

Letters of appointment are provided to the Chairman and Non-Executive Directors. Non-Executive Directors have letters of appointment 
which means that they retire at each AGM and are put up for re-election at the AGM. Non-Executive Directors’ letters of appointment 
are available to view at the Company’s registered office.

Non-Executive Directors are all on a 3 month notice period, details of the effective date of Non-Executive Directors’ letters of 
appointment are set out below:

Non-Executive Director

Date of initial letter

Date of latest letter

Date of appointment

James Richards

25 January 2016

16 February 2018

1 April 2015

Sarah Ing

Clare Salmon

Paul Wainscott

7 July 2017

19 July 2017

11 July 2017

7 July 2017

19 July 2017

11 July 2017

14 September 2017

2 October 2017

19 October 2017

Exit payment policy
The Company considers termination payments on a case-by-case basis, taking into account relevant contractual terms, the circumstances 
of the termination and any applicable duty to mitigate. In such an event, the remuneration commitments in respect of Executive Directors’ 
contracts could amount to salary, benefits in kind and pension rights during the notice period, together with payment in lieu of any accrued 
but untaken holiday leave, if applicable.

If such circumstances were to arise, the Executive Director concerned would have no claim against the Company for damages or any 
other remedy in respect of the termination. The Committee would apply general principles of mitigation to any payment made to a 
departing Executive Director and would honour previous commitments as appropriate, considering each case on an individual basis.

The table below summarises how the awards under the Combined Incentive Plan, annual incentive and LTIP are typically treated in 
different leaver scenarios and on a change of control. The Committee retains discretion on determining “good leaver” status, but it 
typically defines a “good leaver” in circumstances such as retirement with agreement of the Board, ill health, injury or disability, death, 
statutory redundancy, or part of the business in which the individual is employed or engaged ceases to be a member of the Group. 
Final treatment is subject to the Committee’s discretion.

Event

Combined 
incentive

Timing of vesting/award

Calculation of vesting/payment

“Good leaver”

On normal vesting date (or earlier 
at the Committee’s discretion).

Unvested awards vest to the extent that any 
performance conditions have been satisfied and  
are pro-rated to reflect the proportion of the 
vesting period served.

“Bad leaver”

Unvested awards lapse.

Unvested awards lapse on cessation of employment.

Change of control1

On the date of the event.

Unvested awards vest to the extent that any 
performance conditions have been satisfied and are 
pro-rated to reflect the proportion of the vesting 
period served, subject to the Remuneration 
Committee’s discretion otherwise. 

69

Corporate governanceAnnual Report and Financial Statements 2019Directors’ Remuneration Policy continued
Exit payment policy continued
Event

Timing of vesting/award

LTIP

“Good leaver”

On normal vesting date (or earlier  
at the Committee’s discretion).

Calculation of vesting/payment

Unvested awards vest to the extent that any 
performance conditions have been satisfied and are 
pro-rated to reflect the proportion of the vesting 
period served.

“Bad leaver”

Unvested awards lapse.

Unvested awards lapse on cessation of employment.

Change of control1

On the date of the event.

Unvested awards vest to the extent that any 
performance conditions have been satisfied and  
are pro-rated to reflect the proportion of the 
vesting period served.

1  In certain circumstances, the Committee may determine that any Deferred Share awards under the annual incentive and both unvested and any deferred awards under the 
LTIP and combined incentive plan will not vest on a change of control and instead be replaced by an equivalent grant of a new award, as determined by the Committee, 
in the new company.

Upon exit or change of control, SIP awards will be treated in line with the approved plan rules.

If employment is terminated by the Company, the departing Executive Director may have a legal entitlement (under statute or otherwise) 
to additional amounts, which would need to be met. In addition, the Committee retains discretion to settle other amounts reasonably 
due to the Executive Director, for example to meet the legal fees incurred by the Executive Director in connection with the termination 
of employment, where the Company wishes to enter into a settlement agreement (as provided for below) and, in which case, the 
individual is required to seek independent legal advice.

In certain circumstances, the Committee may approve new contractual arrangements with departing Executive Directors including (but 
not limited to) settlement, confidentiality, restrictive covenants and/or consultancy arrangements. These will be used sparingly and only 
entered into where the Committee believes that it is in the best interests of the Company and its shareholders to do so.

Consideration of conditions elsewhere in the Group
In making remuneration decisions, the Committee takes into account the pay and employment conditions of employees across the 
Group. In particular, the Committee considers the range of base pay increases across the Company as a factor in determining the 
base salary increases for Executive Directors. The Committee does not consult with employees on the Executive Directors’ 
Remuneration Policy nor does it use any remuneration comparison measurements. 

Remuneration policy for other employees
CMC Markets’ approach to annual salary reviews is consistent across the Group. All employees are eligible to participate in the annual 
incentive, with targets appropriate to their organisational level and business area. Key senior managers are also eligible for LTIP awards 
to further support long-term alignment with shareholder interests. LTIP performance conditions are consistent for these employees, 
while award opportunities may vary by organisational level or business area.

It is envisaged that for the year ending 31 March 2019 and thereafter other senior Executives will also participate in the combined 
incentive plan.

Consideration of shareholder views
The Committee is committed to an ongoing dialogue on Directors’ remuneration. It is the Remuneration Committee’s intention to 
consult with major shareholders prior to any major changes to its Remuneration Policy. 

70

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continuedDirectors’ Remuneration Policy continued
Group’s remuneration policy for Chairman and Non-Executive Directors
The Board determines the remuneration policy and level of fees for the Non-Executive Directors, within the limits set out in the articles 
of association. The Remuneration Committee recommends the remuneration policy and level of fees for the Chairman of the Board. 
The Group’s policy is:

Purpose and link to strategy

Operation

Maximum opportunity

Performance measures

Fee increases are applied in line with 
the outcome of the review.

Not applicable.

Aggregate fees will not exceed the 
limit approved by shareholders in the 
articles of association which is 
currently £750,000.

Fees
To attract suitable 
individuals with a broad 
range of experience 
and skills to oversee 
shareholders’ interests 
and Company strategy. 
Fees are set to reflect 
market value of the 
role and the individual’s 
time commitment, 
responsibility, 
performance and 
contribution.

Annual fee for the Chairman
Annual base fee for the Non-Executive 
Directors. Additional fees are paid to 
Non-Executive Directors for additional 
services such as chairing a Board 
Committee, performing the role of 
Senior Independent Director, etc.

Fees are reviewed from time to time 
taking into account time commitment, 
responsibilities, and fees paid by 
companies of a similar size and 
complexity. Fee increases are applied 
in line with the outcome of the review.

Expenses
The Company may reimburse NEDs in 
cash for reasonable expenses incurred 
in carrying out their role. 

Performance measurement selection
The Company’s incentive plans are designed to incentivise the achievement of demanding financial and business-related objectives, 
using a balance of absolute and relative performance measures selected to support the Group’s key strategic priorities. 

The LTIP is designed to align the interests of our participants with the longer-term interests of the Company’s shareholders by rewarding 
them for delivering sustained increases in shareholder value, within the Group’s risk appetite. LTIP performance measures selected, 
reinforce the Group’s strategy over the medium to long term, and provide a balance of internal and external perspectives, and between 
absolute and relative performance. The Committee has selected EPS as the primary measure as this is a well-accepted measure of 
bottom-line financial performance and is well aligned with shareholder interests. Inclusion of TSR provides direct alignment with shareholder 
interests, and achievement of strategic objectives reinforces delivery of the Company’s strategy over the medium to long term. 
Performance measures and targets are reviewed by the Committee ahead of each grant to ensure they are appropriately stretching 
and achievable over the performance period. 

The combined plan strengthens the alignment of pay with the measures of performance that are important in creating value for 
shareholders and also form a strong retention and motivation mechanism for Executives. The performance measures selected are 
a combination of financial performance, strategic performance and individual objectives. The achievement of these performance 
measures will be reviewed by the Committee ahead of any award and the vesting of share awards will be subject to the achievement 
of a performance underpin over the vesting period.

71

Corporate governanceAnnual Report and Financial Statements 2019Directors’ Remuneration Policy continued
Risk considerations
The Remuneration Policy is also designed to promote sound and effective risk management. The Remuneration Committee reviews 
and approves the Remuneration Policy for all employees, including for Material Risk Takers and senior risk and compliance employees, 
to help ensure pay arrangements encourage appropriate behaviour and compliance with the Company’s risk appetite. For example, all 
employees receive a salary which reflects their market value, responsibilities and experience. An individual may only receive an annual 
incentive award if he/she operates within the risk appetite of the Company and has demonstrated appropriate behaviour. Key senior 
managers are eligible for consideration of LTIP awards, with any vesting based on performance over at least three years. The Committee 
has flexibility to adjust the formulaic outcome if the Company’s recorded performance is not a genuine reflection of underlying business 
performance or if results were not achieved within the Company’s risk appetite. Annual incentive awards are subject to malus and 
clawback for all LTIP participants in various circumstances, including a failure of risk management. The Chief Operating and Financial 
Officer is closely involved in the remuneration process to ensure that both Remuneration Policy and outcomes reinforce compliance 
with the Company’s risk appetite, including reporting independently to the Committee at least annually on compliance with the risk 
appetite, on any notable risk events and on the behaviour of the Material Risk Takers.

Incentive plan discretions
The Committee will operate the Company’s incentive plans according to their respective rules and the Policy set out above, and in 
accordance with relevant financial services regulations, the Listing Rules and HMRC rules where relevant. 

In line with common market practice, the Committee retains discretion as to the operation and administration of these incentive 
plans, including:

•  who participates;

•  the timing of grant and/or payment;

•  the size of an award and/or payment (within the plan limits approved by shareholders);

•  the manner in which awards are settled;

•  the choice of (and adjustment of) performance measures and targets in accordance with the Remuneration Policy set out above and 

the rules of each plan;

• 

in exceptional circumstances, amendment of any performance conditions applying to an award, provided the new performance 
conditions are considered fair and reasonable, and are neither materially more nor materially less challenging than the original 
performance targets when set;

•  discretion relating to the measurement of performance in the event of a variation of share capital, change of control, special 

dividend, distribution or any other corporate event which may affect the current or future value of an award;

•  determination of a good leaver (in addition to any specified categories) for incentive plan purposes, based on the rules of each plan 

and the appropriate treatment under the plan rules; and

•  adjustments required in certain circumstances (e.g. rights issues, share buybacks, special dividends, other corporate events, etc.).

Any use of the above discretions would, where relevant, be explained in the Annual Report on Remuneration. As appropriate, it might 
also be the subject of consultation with the Company’s major shareholders.

In addition during May 2019, the Remuneration Committee recommended and the Board adopted amendments to the Combined 
Incentive Plan to ensure alignment with the 2018 UK Corporate Governance Code by the inclusion of relevant clauses to ensure 
the Remuneration Committee are able to use their discretion to reduce the value of a Cash Award or the number of Shares to a 
Share Award or the extent to which a Share Award will Vest, to avoid an otherwise formulaic outcome.

Minor changes
The Committee may make minor amendments to the Policy set out above (for regulatory, exchange control, tax or administrative 
purposes or to take account of a change in legislation) without requiring prior shareholder approval for that amendment.

72

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continuedAnnual Report on Remuneration 
The following section sets out the remuneration arrangements and outcomes for the year ended 31 March 2019, and how the 
Committee intends the Remuneration Policy to apply during the year ending 31 March 2020.

The following pages have been prepared in accordance with Part 3 of The Large and Medium-sized Companies and Groups (Accounts 
and Reports) (Amendment) Regulations 2013 and Rule 9.8.6 of the Listing Rules and will be put to an advisory shareholder vote at the 
Annual General Meeting on 25 July 2019.

Single total figure of Executive Director remuneration (audited)
The table below sets out the single total figure of the remuneration received by each Executive Director who served during the year 
ended 31 March 2019 and 31 March 2018.

Name

Peter Cruddas

Grant Foley

David Fineberg

Year ended
31 March

2019

2018

2019

2018

2019

2018

Salary
£’000

431.1

420.2

316.5

304.5

301.6

286.8

Benefits 1
£’000

Annual
incentives 2
£’000

Long-term
incentives
£’000

Pension 3
£’000

Share
Incentive Plan 4
£’000

3.3

3.3

2.6

2.5

1.4

1.3

—

422.3

—

310.0

—

295.0

—

—

—

—

—

—

—

—

31.6

30.4

30.6

28.7

—

—

1.4

2.7

1.4

2.7

Total
£’000

434.4

845.8

352.1

650.1

335.0

614.5

1  Benefits: taxable value of benefits received in the year by Executive Directors comprise private health insurance and, in addition for the CEO, dental insurance.

2  Annual incentives for the year ending 31 March 2019: the total earned in respect of performance during the relevant financial year. 

3  Pension: during the year ended 31 March 2019, Grant Foley and David Fineberg received a Company pension contribution of 10% of salary. Peter Cruddas opted 
out of the plan and no compensation was provided. None of the Executive Directors have a prospective right to a final salary pension by reference to years of 
qualifying service.

4  Share Incentive Plan: employees, including the Executive Directors, are entitled to participate in the SIP throughout the year; it allows employees and Directors 

to receive one matching share for every partnership share purchased under the SIP up to the limits defined by HMRC. In 2018/19, 1,682 matching shares were 
allocated to Grant Foley and 1,688 matching shares to David Fineberg, calculated by reference to the share price on 31/03/2019. In 2017/18, 1,594 matching shares 
were allocated to Grant Foley and 1,602 matching shares to David Fineberg, and calculated by reference to the share price on 31 March 2018. The free and matching 
shares will be forfeited if, within three years from the date of grant, the individual leaves employment in certain circumstances. Peter Cruddas does not currently 
participate in the plan.

Combined incentive plan for the year ended 31 March 2019 (audited)
During the year ended 31 March 2019 the Executive Directors participated in the Combined Incentive Plan with a maximum opportunity of up 
to 135% of salary for the CEO and up to 300% of salary for the Chief Operating and Financial Officer and the Deputy Chief Executive Officer.

In considering the combined incentive Cash Award and Share Award, together comprising the Award, due to the Executive Directors for 
the year ended 31 March 2019, the Committee reviewed Group earnings per share (‘EPS’) against targets over the period.

Group financial performance measure

Measure

Threshold

Group earnings per share (“EPS”)

7.56

Target

10.08

Maximum

12.6

Actual 

2.0

The Committee also considered the Group’s strategic achievements during the year, which included the successful implementation of 
the ANZ Bank Stockbroking transaction on time and budget, preparing for regulatory change, and making improvements to the client 
on-boarding journey and experience. Finally the Committee reviewed each Executive Directors personal performance over the period. 
Grant Foley, Chief Operating and Financial Officer having served notice of resignation on the Company in early April was not considered 
for an Award under the Combined Incentive Plan in accordance with the rules.

Group strategic performance measures

Measure

Revenue and Growth

ANZ Bank Stockbroking transaction

Regulatory change

New Products

Proportion of 
strategic measures
%

20

40

20

20

100

Attainment
%

0

100

100

33

Weighted 
outcome
%

0

40

20

7

67

73

Corporate governanceAnnual Report and Financial Statements 2019Annual Report on Remuneration continued
Combined incentive plan for the year ended 31 March 2019 (audited) continued
Personal performance measures

Measure

Develop Skills and knowledge

Culture

Talent and capability

Proportion of 
personal measures
%

33

33

34

100

Attainment
%

100

100

100

Weighted 
outcome
%

33

33

34

100

Consideration of the above matters determined the total potential award available to the Executive Directors, in accordance with the 
policy and the terms of the Combined Incentive Plan. Subsequently the Committee also considered:

•  the overall Company performance over the period;

•  whether individual behaviour over the period is reflective of the Group’s culture and represents compliance with the Company’s risk 

appetite; and

• 

 if the formulaic outcomes were reflective of shareholders’ experience over the period.

Although the Group continued to make strategic progress and the Executive Directors performed well against their personal objectives, 
due to the disappointing financial performance achieved in the year, the Committee determined that the formulaic outcome from the 
Combined Incentive Plan was not reflective of shareholder experience over the period. As a result, the Committee utilised the newly 
incorporated clauses in the Combined Incentive Plan, allowing avoidance of formulaic outcomes, and decided not to make a Cash Award 
or Share Award under the Combined Incentive Plan.

Combined Incentive Outcomes

Total award

Cash award

Share award

Individual

Award
(as % max)

Award
(% salary)

Award
(£’000)

(% salary)

(£’000)

Chief Executive Officer

30

40.5

175

40.5

175

Chief Operating  
and Financial Officer1

Group Commercial Director

—

30

—

90

—

272

—

40.5

—

122

Cash Award
(post 
discretionary 
reduction 
(£’000))

Share Award
(post 
discretionary 
reduction 
(£’000))

(% salary)

(£’000)

—

—

—

—

—

49.5

—

—

150

—

—

—

1  Grant Foley, Chief Operating and Financial Officer having served notice of resignation on the Company in early April was not considered for an award under the 

Combined Incentive Plan.

Long Term Incentive Plan (“LTIP”) (audited)
The table below outlines the LTIP awards granted to the Chief Operating and Financial Officer and Group Commercial Director in 2018/19 
under the 2016 Remuneration Policy.

Director name

Date of award

Number of 
shares

Face value 1

% of salary

Performance 
conditions

Performance period

Grant Foley

5 July 2018

189,301

387,499

125

David Fineberg 5 July 2018

180,141

368,749

125

60% based on
EPS; 30% based 
on TSR; and
10% based on
NPS score

Three
consecutive
financial
years ending
31 March 2021

% vesting at 
threshold

25%

1  Face value calculation is based on the share price of £2.047 on 5 July 2018 calculated as the average closing share price for the three prior days. Actual value at 
vesting may be greater or lesser depending on actual share price at vesting and as a result of any dividend equivalent payable on vested shares. The number of 
shares contributed to the plan account was based on a three-day average share price.

The Remuneration Policy approved at the 2016 AGM allows the Committee the discretion to award up to 200% of salary under the LTIP 
in exceptional circumstances. 

74

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continuedAnnual Report on Remuneration continued
Long Term Incentive Plan (“LTIP”) (audited) continued
As noted in the prior year, final Awards were granted in July 2018 under the LTIP in the form of nil cost options and are subject to 
continued employment and satisfaction of the performance targets described below.

Performance will be measured over three years based 60% on cumulative diluted EPS growth, 30% on TSR relative to FTSE 250 
constituent companies (excluding investment trusts) and 10% on customer satisfaction, based on net promoter score as independently 
assessed by Investment Trends across the Group’s four main markets (UK, Australia, Germany and Singapore). The table below sets out 
the performance conditions applicable to these awards:

Cumulative EPS target
(60% weighting)

TSR relative to FTSE 250 
constituents
(30% weighting)

Net promoter score
(10% weighting)

Threshold performance 

(25% vesting)

Stretch performance

(full vesting)

26.91p

44.86

Median

Above industry average

Upper quartile

Upper quartile of industry

There will be straight-line vesting between these performance points.

Awards are subject to malus and clawback provisions for a seven-year period from award date.

2016 LTIP vesting
With respect to the LTIP awards granted on 24 November 2016, vesting is based 60% on Earnings Per Share (“EPS”) growth, 30% on TSR 
and 10% on Net Promoter Score (“NPS”). The three-year performance period for these awards ended on 31 March 2019 with vesting on 
13 September 2019, subject to continued employment. The Group failed to achieve the EPS threshold of 50.6 pence over the period and 
the TSR performance was also below the threshold. As a result vesting in respect of EPS and TSR performance is zero. In respect of 
NPS it is 8.4%, making a total award of 8.4%.

Implementation in 2019/20
Salary
With effect from 1 June 2019, the Executive Directors will receive a pay rise of 3% of salary, in line with the increase awarded across the 
Group. Grant Foley will receive no adjustment due to him serving notice of resignation on 2 April 2019.

Name

Role

Previous salary

Adjusted salary

Peter Cruddas

Chief Executive Officer

Grant Foley

Chief Operating and Financial Officer 

David Fineberg

Deputy Chief Executive Officer

£432,858

£317,750

£302,375

£445,843

£317,750

£311,446

Percentage 
change

3%

0%

3%

Pension 
Executive Directors will continue to receive a pension contribution of 10% of salary, or cash in lieu of pension (net of employer costs), 
with the exception of the CEO who does not currently participate in the scheme.

Share ownership and share interests
The Committee has adopted guidelines for Executive Directors and other senior Executives to encourage substantial long-term share 
ownership. Executive Directors are expected to build and hold shares of at least 200% of salary and to retain at least 50% of shares 
vesting (net of tax) until the guideline is achieved.

The table below shows the interests of the Directors and connected persons in shares and the extent to which CMC Markets’ 
shareholding guidelines are achieved.

Name

Executive Directors
Peter Cruddas1
(including shares held by spouse)
Grant Foley2
David Fineberg2 
(including shares held by spouse)

Total share
interests at
31 March 2018

Total share
interests at
31 March 2019

Total share
interests
31 March 2019
as a % salary

Requirement
met

Unvested
awards
not subject to
performance
condition 2

Unvested
awards
subject to
performance
conditions 3

179,929,906

174,149,738

33,433

221,377

228,640

330,511

337,847

59

92

Yes

No

No

—

 —

4,081

758,867

4,140

712,817

1  Fiona Cruddas transferred 2,890,084 shares to Annabel and Lucinda Cruddas respectively (daughters of Peter and Fiona Cruddas) during the year.

2  Grant Foley and David Fineberg have interests under the Share Incentive Plan subject to forfeiture for three years. 

3  Awards under the LTIP as described on page 74 are nil cost options.

    Grant Foley and David Fineberg have continued to participate in the Share Incentive Plan, each acquiring 180 and 189 matching shares and 180 and 189 partnership 

shares in April and May respectively.

75

Corporate governanceAnnual Report and Financial Statements 2019Annual Report on Remuneration continued
Total shareholder return (“TSR”) performance and CEO single figure
The below chart compares the total shareholder return (“TSR”) of the Company against the FTSE 250 Index based on £100 invested at 
listing (5 February 2016). The FTSE 250 Index was originally selected as a relevant comparator as it included companies of a similar size 
and complexity to CMC Markets and the Company was a constituent of the Index. Although CMC Markets is no longer a constituent 
of this Index, it has been retained for comparison purposes for consistency with last year’s report.

Total shareholder return

)

0
0
1
o
t
d
e
s
a
b
e
R

(

150

125

100

75

50

25

0

5 February
2016

31 March
2016

CEO pay history

Name

31 March
2017

31 March
2018

CMC Markets plc

FTSE 250

Source: DataStream

31 March
2019

Year ended
31 March 2016 1

Year ended
31 March 2017

Year ended
31 March 2018

Year ended
31 March 2019

CEO single figure of remuneration (£’000)

Annual incentive payout (as % of maximum)

739.9

100%

412.8

0%

845.8

83%

434.4

0%

Long-term incentives (as % of maximum)

Not applicable

Not applicable

Not applicable

Not applicable

1  CMC Markets listed on the London Stock Exchange on 5 February 2016; however the full-year single figure has been included here for the year ended 31 March 2016.

Percentage change in CEO remuneration
The table below shows the percentage change in salary, taxable benefits and annual incentive for the CEO, and the average for all 
employees within the Company. 

CEO annual

Salary

Taxable benefits

Annual incentive

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

Increase/
(decrease)

Average  
increase across  
all employees

431.1

3.3

—

420.2

3.3

422.3

2.5%

0%

(100%)

(2.1%)

4.1%

(85.5%)

Relative importance of spend on pay 
The chart below illustrates the Group’s actual expenditure on shareholder distributions (including dividends and share buybacks) and 
total employee pay expenditure for the financial years ended 31 March 2018 and 31 March 2019.

m
£

60

50

40

30

20

10

0

Employee remuneration

Distribution to shareholders

2018

2019

m
£

60

50

40

30

20

10

0

76

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continued 
 
 
 
Annual Report on Remuneration continued
Dilution
The Company’s share schemes are funded through a combination of shares purchased in the market and new-issue shares, as appropriate. 
The Company monitors the number of shares issued under these schemes, compared to the relevant dilution limits set by the 
Investment Association in respect of all share plans (10% in any rolling ten-year period) and Executive share plans (5% in any rolling 
ten-year period). 

Payments to past Directors and for loss of office (audited)
There were no payments to past Directors or for loss of office during the year.

Board changes
Departure of Grant Foley
As announced on 3 April 2019, Grant Foley, Chief Operating and Financial Officer, informed the Board of his intention to leave CMC 
to pursue other opportunities. No termination payments have been or will be made.

Grant will continue to receive fixed pay on a monthly basis during his limited period of employment and will not be eligible for 
a Combined Incentive Plan award in respect of 2018/19 or 2019/20. In accordance with the rules of the Management Equity Plan, 
Grant will be considered a Bad Leaver and accordingly all unvested LTIP awards lapsed on 2 April 2019.

Appointment of Matthew Lewis
Consistent with the April 2019 announcement, Matthew Lewis will join the Company Board subject to FCA approval.

Non-Executive Director remuneration
Remuneration for the year ending 31 March 2019 is unchanged and is as follows:

Role

Chairman fee

Non-Executive Director fee

Committee Chairman additional fee

Senior Independent Director additional fee

£’000

160.0

60.0

10.0

5.0

External appointments
It is the Board’s policy to allow Executive Directors to take up external Non-Executive positions, subject to the prior approval of the 
Board. Any fee earned in relation to outside appointments is retained by the Executive Director. Only Peter Cruddas held any external 
appointments during the year ended 31 March 2019 and received no fees in relation to these appointments.

Single total figure of Non-Executive Director remuneration (audited)
The table below sets out the single total figure of the remuneration received by each Non-Executive Director who served during the 
year ended 31 March 2019 and 31 March 2018.

Remuneration comprises an annual fee for acting as a Chairman or Non-Executive Director of the Company. Additional fees are paid to 
Non-Executive Directors in respect of service as Chairman of the Audit, Risk or Remuneration Committees and Senior Independent Director.

Name

James Richards

Paul Wainscott

Clare Salmon

Sarah Ing

Year ended
31 March

Base fee
£’000

Committee fee
£’000

SID fee
£’000

Benefits 1
£’000

2019

2018

2019

2018

2019

2018

2019

2018

160.0

85.0

60.0

26.6

60.0

30.0

60.0

32.8

—

7.5

 10.0

4.4

10.0

5.0

10.0

5.4

—

—

5.0

2.2

—

—

—

—

—

—

2.5

—

—

—

—

—

Total 2
£’000

160.0

92.5

77.5

33.2

70.0

35.0

70.0

38.2

1  Non-Executive Directors are not entitled to benefits. Reimbursed expenses which are subject to tax via PAYE are included in the table above in the benefits column. 

2  Non-Executive Directors are not entitled to receive share-based payments and no award of shares was granted to any NEDs during the period. 

77

Corporate governanceAnnual Report and Financial Statements 2019Annual Report on Remuneration continued
Non-Executive Director share ownership and share interests (audited)
The table below shows the interests of the Non-Executive Directors and connected persons in shares and the extent to which 
CMC Markets’ shareholding guidelines are achieved.

Name

James Richards

Paul Wainscott

Clare Salmon

Sara Ing

Ordinary Shares
 held at
31 March 2018

Ordinary Shares
 held at
31 March 2019

—

—

—

—

—

—

13,051

—

The Remuneration Committee
During the year, the Committee sought internal support from the Executive Directors, who attended Committee meetings by invitation 
from the Chairman. Advice was sought on specific questions raised by the Committee and on matters relating to the performance 
and remuneration of senior managers. No Director was present for any discussions that related directly to their own remuneration. 
The Company Secretary, Jonathan Bradshaw, or his deputy attends each meeting as Secretary to the Committee.

Advisers to the Remuneration Committee
In undertaking its responsibilities, the Committee seeks independent external advice as necessary. Willis Towers Watson have 
continued to act as advisers to the Committee throughout the year. Willis Towers Watson are voluntary signatories to the Code of 
Conduct for Remuneration Consultants, which assures clients of independence and objectivity. Details of the Code can be found at 
www.remunerationconsultantsgroup.com. During the year, Willis Towers Watson provided independent advice on a range of remuneration 
matters including current market practice, benchmarking of Executive pay and incentive design. They provide no other services to the 
Company. The fees paid to Willis Towers Watson in respect of work carried out for the Committee for the year under review totalled 
£65,000. The Committee is comfortable that the advice it has received has been objective and independent.

Voting outcome for 2017/18 Remuneration Report at AGM
The Company AGM was held on 26 July 2018, where a revised Directors Remuneration Policy together with the Combined Incentive 
Plan was tabled. The Board recognised that a significant minority of shareholders voted against the Remuneration Policy and the 
Remuneration Committee have taken this into account in considering the outcome under the Combined Incentive Plan for the year 
ending 31 March 2019. 

The result of the vote on these resolutions is set out below.

Remuneration Policy
(at 2018 AGM when the current
policy was approved)

% of votes
(excluding 
withheld)

78.03

21.97

Number
of votes

201,826,156

56,839,473

258,665,629

1,979

Remuneration report

Combined Incentive Plan

% of votes
(excluding 

% of votes
(excluding 

withheld) Number of votes

withheld) Number of votes

84.46

15.54

218,457,117

40,208,512

258,665,629

1,979

83.49

16.51

215,970,122

42,695,292

258,665,414

2,194

For

Against

Total votes cast
Withheld1

1  A vote withheld is not a vote in law and so is not counted for the purposes of the calculation of the proportion of votes “for” and “against” a resolution.

78

CMC Markets plcCorporate governanceDIRECTORS’ REMUNERATION REPORT continuedREGULATED ENTITIES

CMC Markets entity

CMC Markets UK plc 

Financial services regulator(s)

Financial Conduct Authority (“FCA”), UK 

CMC Markets UK plc – European branches

FCA, UK

Italy
CMC Markets UK plc Succursale di Milano

Commissione Nazionale per le Società e la Borsa (“CONSOB”), 
Italy

France 
CMC Markets UK plc France

Autorité des Marchés Financiers (“AMF”) and
Autorité de Controle Prudential et de resolution (“ACPR”)

Germany 
Niederlassung Frankfurt am Main der CMC Markets UK plc

Bundesanstalt fűr Finanzdienstleistungsaufsicht (“BaFin”), 
Germany

Norway 
CMC Markets UK plc Filial Oslo

Spain 
CMC Markets UK plc, Sucursal en España

Sweden 
CMC Markets UK plc Filial Stockholm

Finanstilsynet (The Financial Supervisory Authority of Norway)

Comisión Nacional del Mercado de Valores (“CNMV”), Spain

Finansinspektionen (The Financial Supervisory Authority Sweden)

Poland 
CMC Markets UK plc Oddział w Warszawie

Komisja Nadzoru Finansowego  
(The Polish Financial Supervision Authority)

CMC Markets UK plc – representative office

Beijing Representative Office of CMC Markets UK plc

China Banking and Regulatory Commission

CMC Spreadbet plc

FCA, UK

CMC Markets Asia Pacific Pty Ltd

Australian Securities and Investments Commission (“ASIC”)

CMC Markets Stockbroking Ltd

ASIC and Australia Stock Exchange (“ASX”)

CMC Markets Stockbroking Services Pty Ltd

ASIC and Australia Stock Exchange (“ASX”)

CMC Markets Canada Inc  
(operating as Marchés CMC Canada in Quebec)

Investment Industry Regulatory Organization of Canada (“IIROC”),
Autorité des Marchés Financiers (“AMF”),  
Ontario Securities Commission and 
British Columbia Securities Commission

CMC Markets NZ Ltd

Financial Markets Authority (New Zealand)

CMC Markets Singapore Pte Ltd

Monetary Authority of Singapore (“MAS”)

79

Corporate governanceAnnual Report and Financial Statements 2019DIRECTORS’ REPORT

The Corporate governance report can be found on pages 48 to 53 and, together with this report of which it forms part, fulfils the 
requirements of the Corporate governance statement for the purpose of the Disclosure and Transparency Rules (“DTR”).

Going concern
Having given due consideration to the nature of the Group’s business, the Directors consider that the Company and the Group are 
going concerns and the Financial Statements are prepared on that basis. This treatment reflects the reasonable expectation that the 
Group has adequate resources to continue in business for the foreseeable future and the consideration of the various risks set out on 
pages 36 to 43 and financial risks described in note 28 to the Financial Statements.

Viability statement
In accordance with Provision C.2.2 of the Financial Reporting Council’s UK Corporate Governance Code (the “Code”), the Directors 
have considered the Group’s current financial position and future prospects and have a reasonable expectation that the Group will 
be able to continue in operation and meet its liabilities as they fall due over the period of the assessment.

In reaching this conclusion, both the prospects and viability considerations have been assessed:

Prospects
•  The Group’s current financial position as outlined in the Strategic report (pages 2 to 43).

•  The Group’s business model: market conditions and regulatory change in the UK and Europe during the financial year have tested the 

business model. During the period the Group’s risk management has been optimised and strategic initiatives have been refined. On this 
basis the Group continues to believe that it will continue to demonstrate delivery of sufficient cash generation to support operations.

•  Assessment of prospects and assumptions: conservative expectations of future business prospects through delivery of the Group 
strategy (see pages 16 to 17) as presented to the Board through the budget process. The annual budget process consists of a detailed 
bottom-up process with a 12-month outlook which involves input from all relevant functional and regional heads. The process includes 
a collection of resource assumptions required to deliver the Group strategy and associated revenue impacts with consideration 
of key risks. This is used in conjunction with external assumptions such as a region-by-region review of the regulatory environment 
and incorporation of any anticipated regulatory changes as outlined in the Strategic report, to revenue modelling, market volatility, 
interest rates and industry growth which materially impact the business. The budget is used to set targets across the Group. The 
budgeting process also covers liquidity and capital planning and, in addition to the granular budget, a three-year outlook is prepared 
using assumptions on industry growth, the effects of regulatory change, revenue growth from strategic initiatives and cost growth 
required to support initiatives. The budget was reviewed and approved by the Board in March 2019.

•  Ongoing review and monitoring of risks: these have been identified in the Group’s Risk Appetite Statement, outlined in the Group’s 
principal risks and uncertainties (pages 36 to 43) and monitored monthly by the Risk Management Committee, with review and 
challenge from the Group Risk Committee.

Viability
•  Scenario stress testing: available liquidity and capital adequacy are central to understanding the Group’s viability and therefore 
stress scenarios, such as adverse market conditions and adverse regulatory change, are therefore considered in the Group’s 
Individual Capital Adequacy Assessment Process and Individual Liquidity Adequacy Assessment documents, which are shared with 
the FCA on request. The results of the stress testing showed that, due to the robustness of the business, the Group would be able 
to withstand scenarios, including combined scenarios, over the financial planning period by taking management actions that have 
been identified within the scenario stress tests.

The Directors have considered that three years is an appropriate period over which to provide a viability statement as this is the 
longest period over which the Board reviews the success of strategic opportunities and this timeline is also aligned with the period 
over which internal stress testing occurs. The Directors have no reason to believe that the Group will not be viable over a longer 
period. But given the uncertainty involved, in particular of further regulatory change, they believe this period presents the readers of 
the Annual Report with a reasonable degree of confidence.

In addition to considering the above, the Group also monitors performance against pre-defined budget expectations and risk indicators, 
along with strategic progress updates, which provide early warning to the Board, allowing management action to be taken where 
required including the assessment of new opportunities.

80

CMC Markets plcCorporate governanceDirectors
All Directors with the exception of Grant Foley will seek re-election at the 2019 AGM on 25 July 2019. Following recommendation by 
the Nomination Committee, a Director may be appointed to the Board by the Board of Directors and will then be put forward at the 
following AGM for election by the shareholders. The Company’s articles of association, available on the CMC Markets plc Group 
website, detail the appointment and removal process for Directors.

Directors’ interests can be found in the Directors’ remuneration report on page 75 and other directorships are disclosed on pages 46 to 47.

The Directors of the Company who were in office during the year and up to the date of signing the Financial Statements were:

James Richards 

Chairman

Paul Wainscott 

Senior Independent Director 

Peter Cruddas 

Chief Executive Officer

David Fineberg 

Deputy Chief Executive Officer

Grant Foley 

Chief Operating and Financial Officer – resigned 2019

Sarah Ing   

Non-Executive Director

Clare Salmon 

Non-Executive Director

Directors’ indemnities
As permitted by the articles of association, the Directors have the benefit of an indemnity which is a qualifying third-party indemnity 
provision as defined by Section 234 of the Companies Act 2006. The indemnity was in force throughout the last financial year and is 
currently in force.

The Company also maintains appropriate insurance to cover Directors’ and Officers’ liability, which is assessed annually and approved 
by the Board. No amount was paid under the Directors’ and Officers’ liability insurance during the year.

Strategic report
The Companies Act 2006 requires the Group to prepare a Strategic report, which commences at the start of this Annual Report and 
Financial Statements up to page 43. The Strategic report includes information on the Group’s operations and business model, review of 
the business throughout the year, anticipated future developments, key performance indicators and principal risks and uncertainties. 
The use of financial instruments is included in the report and further covered under note 27 to the consolidated Financial Statements 
on page 126. The Group’s vision is to be a global provider of online retail financial services complete with a complete professional and 
institutional offering. Its strategic objective is to provide superior shareholder returns through the consistent and sustainable delivery 
of growth in revenue and improvement to operating margins through operational excellence including product innovation, technology 
and service. The strategic objectives to achieve this are also set out in the Strategic report.

Dividends
On 5 June 2019, the Board recommended a final dividend of 0.68 pence per Ordinary Share in respect of the full financial year ended 
31 March 2019, subject to shareholder approval at the 2019 AGM. Further information on dividends is shown in note 11 of the Financial 
Statements and is incorporated into this report by reference.

Share capital
The Company’s share capital comprises Ordinary Shares of 25 pence each and Deferred Shares of 25 pence each. At 31 March 2019, 
there were 289,091,700 Ordinary and 2,478,086 Deferred Shares in issue.

Further information about share capital can be found in note 23 of the Financial Statements.

Ordinary Shares
The holders of Ordinary Shares are entitled to one vote per share at meetings of the Company. All Ordinary Shares in issue in the 
Company rank equally and carry the same voting rights and the same rights to receive dividends and other distributions declared 
or paid by the Company.

81

Annual Report and Financial Statements 2019Corporate governanceDIRECTORS’ REPORT continued

Deferred Shares
The holders of Deferred Shares do not have the right to receive notice of any general meeting of the Company nor the right to attend, 
speak or vote at any such general meeting. The Deferred Shares have no rights to dividends and, on a return of assets in a winding-up, 
entitle the holder only to the repayment of the amounts paid upon such shares. The Deferred Shares may be purchased at nominal 
value at the option of the Company by notice in writing served on the holder of the Deferred Shares. No application has been made or 
is currently intended to be made for the Deferred Shares to be admitted to the Official List or to trade on the London Stock Exchange 
or any other investment exchange.

Share capital and Directors’ powers
The powers of the Directors, including in relation to the issue or buyback of the Company’s shares, are set out in the Companies Act 
2006 and the Company’s constitution. The Directors were granted authority to issue and allot shares and to buy back shares at the 
2018 AGM.

Shareholders will be asked to renew these authorities in line with the latest institutional shareholder guidelines at the 2019 AGM.

The Company did not repurchase any of the issued Ordinary Shares during the year and up to the date of this report.

Controlling Shareholder Disclosure
The Company entered into a Relationship Agreement with Peter and Fiona Cruddas (the “Controlling Shareholders”) on 26 January 2016, 
the terms of which came into force on listing the Company to trade on the Main Market of the London Stock Exchange. The principal 
purpose of the Relationship Agreement is to ensure that the Company is capable at all times of carrying on its business independent 
of the Controlling Shareholders and their associates, that transactions and relationships with the Controlling Shareholders and their 
associates are at arm’s length and on normal commercial terms (subject to the rules on related party transactions in the Listing Rules) 
and to ensure the Controlling Shareholders do not take any action that would prevent the Company from complying with, or circumvent, 
the Listing Rules. The Relationship Agreement will stay in effect until the earlier of: (i) the Controlling Shareholders ceasing to own in 
aggregate an interest in at least 10% or more of the shares in the Company (or an interest which carries 10% or more of the aggregate 
voting rights in the Company from time to time); or (ii) the shares ceasing to be listed on the premium listing segment of the Official 
List and admitted to trading on the London Stock Exchange’s Main Market for listed securities.

Significant contracts and change of control
The Company has a large number of contractual arrangements which it believes are essential to the business of the Company. 
These can be split into three main categories, which are a committed bank facility, prime broker arrangements, and market data 
and technology contracts. A change of control of the Company may cause the committed bank facility to terminate should the 
Controlling Shareholders’ holding reduce to below 51%.

Statutory information contained elsewhere in the report
Information required to be part of this Directors’ report can be found elsewhere in the Annual Report as indicated below:

Information

Employees (employment of disabled persons and employee engagement)

Disclosure of overseas branches

Employee share schemes

Financial risk management

Likely future developments

Directors’ interests

Related party transactions

Location in Annual Report

Page 28

Page 79

Note 29, Pages 135 to 137

Note 28, Pages 128 to 135

Pages 16 to 17

Page 75

Note 31, Page 138

82

CMC Markets plcCorporate governanceDisclosure table pursuant to Listing Rule LR 9.8.4C

Listing Rule

Information to be included

Interest capitalised by Group.

Unaudited financial information (LR 9.2.18R).

Disclosure

None.

None.

9.8.4(1)

9.8.4(2)

9.8.4(4)

9.8.4(5)

9.8.4(6)

9.8.4(7)

9.8.4(8)

Long-term incentive scheme information involving Board 
Directors (LR 9.4.3R).

Details can be found on page 74 of the Directors’ 
remuneration report.

Waiver of emoluments by a Director.

Waiver of future emoluments by a Director.

Non-pre-emptive issues of equity for cash.

Non-pre-emptive issues of equity for cash in relation  
to major subsidiary undertakings.

None.

None.

None.

None.

9.8.4(9)

Listed company is a subsidiary of another company.

Not applicable.

9.8.4(10)

9.8.4(11)

Contracts of significance involving a Director 
or a controlling shareholder.

Contracts for the provision of services  
by a controlling shareholder.

9.8.4(12)

Shareholder waiver of dividends.

9.8.4(13)

Shareholder waiver of future dividends.

9.8.4(14)

Agreement with controlling shareholder.

None.

None.

The trustees of the CMC Markets plc Employee Share 
Trust have a dividend waiver in place in respect of 
Ordinary Shares which are its beneficial property.

The trustees of the CMC Markets plc Employee Share 
Trust have a dividend waiver in place in respect of 
Ordinary Shares which are its beneficial property.

See Controlling Shareholder Disclosure on page 82 of the 
Directors’ report.

Substantial shareholdings
Information provided to the Company by substantial shareholders pursuant to the DTR is published via a Regulatory Information 
Service. As at 31 March 2019, the Company has been notified under DTR Rule 5 of the interests as set out below in its issued share 
capital. All such share capital has the right to vote at general meetings.

Shareholder
As at 31 March 2019

Peter Andrew Cruddas

Schroder Investment Mgt

J O Hambro Capital Management

Aberforth Partners

Fiona Jane Cruddas

Ordinary Shares held

% of
voting rights

165,155,374

17,666,972

15,088,282

9,505,910

8,994,364

57.13

6.11

5.22

3.29

3.11

In the period from 31 March 2019 to the date of this report, the Company has received notification from Schroders plc (Schroder 
Investment Mgt) indicating that it is holding 14,523,336 Ordinary Shares representing 5.024% of the total voting rights attached to the 
issued share capital.

The shareholdings of CMC Markets plc Directors are listed within the Directors’ remuneration report.

Articles of association
Any amendments to the Company’s articles of association may only be made by passing a special resolution at a general meeting 
of the shareholders of the Company.

Research and development
The Group continues to invest in the development of the Next Generation platforms and stockbroking platforms in addition to 
maintaining existing infrastructure with considerable effort applied by the technical and software development teams. In addition, 
the Group has capitalised development costs relating to the ANZ Bank stockbroking implementation. During the year development 
expenditure amounting to £2.7 million has been capitalised (2018: £2.9 million).

83

Annual Report and Financial Statements 2019Corporate governanceDIRECTORS’ REPORT continued

Our environmental impact
The Group is committed to managing our environmental impact and are fully aware that by considering the environment in our decision 
making, particularly around technology adoption, we can have a beneficial impact on the Group’s performance. Our key environmental 
impacts are from running our global offices and business travel. For the purpose of this report we are disclosing our Scope 1 and 2 global 
emissions in accordance with the Environmental Reporting Guidelines as issued by the Department for Environment, Food & Rural Affairs 
(“DEFRA”) and the Department for Business, Energy & Industrial Strategy (“BEIS”).

The running of our two UK data centres accounts for the majority of the Group’s electricity usage, and we continue to look for opportunities 
to improve their efficiency and performance; this has been the main driver of the reduction in total emissions in the year ended 
31 March 2019. During the year despite the move to a materially larger office in Sydney, emissions have reduced. However, the 
intensity ratio has increased due to a fall in net operating income.

We are also mindful of the environmental impact of each of our global offices and have a clear preference for energy efficient rated 
office buildings.

In addition, we have well-established waste management initiatives in place to effectively reduce our carbon footprint, including 
management and reduction of waste, which have been implemented across the organisation. During the year we have introduced 
reusable cups for all employees in the UK and Australian offices. This will eliminate our annual paper cup consumption by approximately 
250,000 per year and we will be rolling out reusable cups across the remainder of the Group. In addition, we recycle all paper, cardboard 
waste, aluminium cans and plastics and also operate a managed print solution to help control paper usage. We use a registered waste 
disposal contractor for their strict compliance with relevant waste legislation.

Basis of preparation
Greenhouse gas emissions are calculated in alignment with records used for the production of the consolidated Financial Statements 
for the relevant accounting period. We have used emission factors from BEIS’s “Greenhouse gas reporting: conversion factors 2018” to 
calculate our Scope 1 emissions and have determined the Scope 2 electricity impacts for electricity from the International Energy 
Agency (“IEA”) emission factors. All emissions required under the Companies Act 2006 are included except where stated and include 
Scope 1 (direct emissions from gas consumption) and Scope 2 (indirect emissions from purchased electricity) emissions but exclude 
Scope 3 (other emissions from business travel and waste) emissions. Diesel usage for backup generators at one office location has been 
excluded from the report given that it is not material to our carbon emissions. The figures include emissions from all global offices.

Mandatory greenhouse gas emissions report by scope

Unit

Year ended
31 March 2019

Year ended
31 March 2018

Year ended
31 March 2015
(Base year)

tCO₂e

104.8

104.9

108.4

tCO₂e

tCO₂e

£m

1,587.8

1,692.5

130.7

12.9

1,701.2

1,806.1

187.1

9.7

3,452.0

3,560.4

143.6

24.8

GROUP

Scope 1
Gas consumption

Scope 2
Electricity consumption

Total global emissions

Net operating income

Intensity ratio (total global emissions/net operating income)

tCO₂e/£m

84

CMC Markets plcCorporate governanceTotal emissions (tCO2e) 
Year ended 31 March 2019

Total emissions (tCO2e) 
Year ended 31 March 2018

 Gas 

6%

 Electricity 

94%

 Gas 

6%

 Electricity 

94%

Directors’ statement as to disclosure of information to auditors
So far as each person who was a Director at the date of approving this report is aware, there is no relevant audit information, being 
information needed by the auditors in connection with preparing their report, of which the auditors are unaware. Each Director has 
taken all the steps that he or she is obliged to take as a Director in order to make himself/herself aware of any relevant audit information 
and to establish that the Company’s auditors are aware of that information. This confirmation is given pursuant to Section 418 of the 
Companies Act 2006.

Independent auditors
PricewaterhouseCoopers LLP acted as auditors throughout the year. In accordance with Section 489 and Section 492 of the 
Companies Act 2006, resolutions proposing the reappointment of PricewaterhouseCoopers LLP as the Company’s auditors and 
authorising the Directors to determine the auditors’ remuneration will be put to the 2019 AGM.

Political donations
No political donations were made by the Company during the year.

Corporate jet
The Group did not maintain or have use of a corporate jet in the reporting period.

Annual General Meeting
The 2019 AGM is to be held at 133 Houndsditch, London EC3A 7BX, at 10.00 am on Thursday 25 July 2019.

Due to the above Controlling Shareholder Disclosure, the independent shareholders’ voting results on the re-election of independent 
Non-Executive Directors will be disclosed when the voting results are published. Should the required percentage of the independent 
shareholders’ vote to approve re-election not be achieved, then a further vote will be held at a subsequent general meeting within the 
prescribed time period.

85

Annual Report and Financial Statements 2019Corporate governanceDIRECTORS’ REPORT continued

Statement of Directors’ responsibilities
The Directors are responsible for preparing the Strategic report, the Directors’ report and the Financial Statements in accordance 
with applicable law and regulations. As a listed company within the European Union, the Directors are required to prepare the Group 
Financial Statements in accordance with International Financial Reporting Standards (“IFRSs”) as adopted by the EU. The Directors 
have elected to prepare the parent company Financial Statements in accordance with the Companies Act 2006 and IFRSs as 
adopted by the EU.

Under company law the Directors must not approve the Financial Statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and the Company and of the profit or loss of the Group for that period. In preparing the 
Financial Statements, the Directors are required to:

•  select suitable accounting policies and then apply them consistently;

•  make judgements and estimates that are reasonable and prudent;

• 

• 

• 

• 

 present information, including accounting policies, in a manner that provides relevant, reliable, comparable and understandable information;

 in respect of the Group Financial Statements, provide additional disclosures when compliance with the specific requirements of IFRS 
is insufficient to enable users to understand the impact of particular transactions, other events and conditions on the Group’s financial 
position and performance;

 state that the Group has complied with IFRSs, subject to any material departures disclosed and explained in the Financial 
Statements; and

 in respect of the parent company Financial Statements, state whether applicable IFRSs as adopted by the EU have been followed, 
subject to any material departures disclosed and explained in the Financial Statements, and prepare the Financial Statements on a 
going concern basis, unless they consider that to be inappropriate.

The Directors confirm that the Financial Statements comply with the above requirements.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company’s transactions 
and disclose with reasonable accuracy at any time the financial position of the Company and the Group and enable them to ensure 
that the Financial Statements comply with the Companies Act 2006 and, as regards the Group Financial Statements, article 4 of the 
IAS Regulation. They are also responsible for safeguarding the assets of the Group and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information on the Company’s website. 
Legislation in the United Kingdom governing the preparation and dissemination of Financial Statements may differ from legislation in 
other jurisdictions.

86

CMC Markets plcCorporate governanceResponsibilities statement
We confirm that to the best of our knowledge:

• 

• 

 the Financial Statements, which have been prepared in accordance with IFRSs as adopted by the EU, give a true and fair view of the 
assets, liabilities, financial position and results of the Company and the Group;

 the Strategic report contained in this Annual Report includes a fair review of the development and performance of the business and 
the position of the Company and the Group, together with a description of the principal risks and uncertainties that they face; and

•  the Annual Report and Financial Statements, taken as a whole, is fair, balanced and understandable and provides the information 

necessary for shareholders to assess the Company’s performance, business model and strategy.

The Annual Report was approved by the Board on 5 June 2019.

By order of the Board  

Jonathan Bradshaw
Company Secretary
5 June 2019

CMC Markets plc
Registered number: 05145017

87

Corporate governanceAnnual Report and Financial Statements 2019A diversified 
platform 
offering

CMC Markets continues to invest in its  
Next Generation CFD and spread bet trading  
platform and stockbroking Pro and standard platform. 
The CFD and spread bet platform offers around 10,000 products and 
recent updates include new watchlist views, enhanced charting and 
a multi-interval chart feature. The stockbroking platform has gone 
through a large number of enhancements during the year as part of 
the investment in the ANZ Bank white label stockbroking partnership, 
which include international share trading, an expanded online options 
product and our first white label mobile app.

88

CMC Markets plcCorporate governanceCMC’s CFD and 
stockbroking platforms are 
available across desktop, 
tablet and mobile apps, 
offering clients flexibility 
in how they access the 
financial markets.

89

Annual Report and Financial Statements 2019Corporate governanceINDEPENDENT AUDITORS’ REPORT
To the members of CMC Markets plc and its subsidiaries (collectively the “Group”)

Report on the audit of the Financial Statements
Opinion
In our opinion, CMC Markets plc and its subsidiaries (collectively the “Group”) Financial Statements and parent company Financial 
Statements (the “Financial Statements”):

•  give a true and fair view of the state of the Group’s and of the parent company’s affairs as at 31 March 2019 and of the Group’s profit 

and the Group’s and the parent company’s cash flows for the year then ended;

•  have been properly prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union 
and, as regards the parent company’s financial statements, as applied in accordance with the provisions of the Companies Act 2006; and

•  have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the Group Financial Statements, 

Article 4 of the IAS Regulation.

We have audited the Financial Statements, included within the Annual Report and Financial Statements (the “Annual Report”), which 
comprise: the Consolidated and parent company Statements of Financial Position as at 31 March 2019; the Consolidated Income 
Statement and Consolidated Statement of Comprehensive Income, the Consolidated and parent company Statements of Cash Flows, 
and the Consolidated and parent company Statements of Changes in Equity for the year then ended; and the notes to the financial 
statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities 
under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements section of our report. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence
We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of the Financial 
Statements in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and we have fulfilled 
our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not provided 
to the Group or the parent company.

Other than those disclosed in note 8 to the financial statements, we have provided no non-audit services to the Group or the parent 
company in the period from 1 April 2018 to 31 March 2019.

Our audit approach
Overview

Materiality

•  Overall Group materiality: £1.65m (2018: £3.0m), based on 1% of revenue.

•  Overall parent company materiality: £1.5m (2018: £2.5m), based on 1% of net assets.

Audit  
Scope

Group:
•  The Group consists of a UK holding company with a number of subsidiary entities and branches containing the 

operating businesses of both the UK and overseas territories.

•  We determined the appropriate work to perform based on the consolidated balances of the Group. The majority of 

the audit work was performed by the Group audit team in London. Given the heightened risk around the implementation 
of the ANZ Bank white label stockbroking partnership, a full scope audit was also performed by PwC Australia on the 
following three entities which we have scoped in as significant components: CMC Markets Stockbroking Ltd, CMC Markets 
Group Australia Pty Ltd, and CMC Markets Asia Pacific Pty Ltd. 

•  Accounts comprising 99% of consolidated net operating income, 86% of consolidated operating profit and 93% of 

consolidated profit before tax fell within the scope of our audit procedures. Balances within the scope of our audit 
contribute 87% to Group total assets.

Parent: 
•  The parent company balance sheet consists of investment in subsidiaries, receivables, payables and cash. The audit 

work thereon was performed by the Group audit team in London.

Key audit 
matters

•  Recoverability of deferred tax assets (Group).

•  The appropriateness of management’s judgements regarding going concern (Group).

•  The implementation of the ANZ Bank white label stockbroking partnership (Group).

•  Measurement of investment in subsidiaries (parent).

90

CMC Markets plc

Financial statementsThe scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the Financial Statements. 
In particular, we looked at where the Directors made subjective judgements, for example in respect of significant accounting estimates 
that involved making assumptions and considering future events that are inherently uncertain. 

Capability of the audit in detecting irregularities, including fraud
We gained an understanding of the legal and regulatory framework applicable to the Group and the industry in which it operates, and 
considered the risk of acts by the Group which were contrary to applicable laws and regulations, including fraud. We designed audit 
procedures to respond to the risk, recognising that the risk of not detecting a material misstatement due to fraud is higher than the 
risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional 
misrepresentations, or through collusion. We focused on laws and regulations that could give rise to a material misstatement in the 
Financial Statements, including but not limited to, the Companies Act 2006, and the Financial Conduct Authority’s Client Asset Sourcebook. 
Our tests included, but were not limited to, a review of the financial statement disclosures to underlying supporting documentation, 
review of correspondence with the regulators, review of correspondence with legal advisors, enquiries of management and review of 
internal audit reports in so far as they related to the Financial Statements. There are inherent limitations in the audit procedures described 
above and the further removed non-compliance with laws and regulations is from the events and transactions reflected in the Financial 
Statements, the less likely we would become aware of it.

As in all of our audits we also addressed the risk of management override of internal controls, including testing journals and evaluating 
whether there was evidence of bias by the directors that represented a risk of material misstatement due to fraud.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) 
identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the 
audit; and directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures 
thereon, were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters. This is not a complete list of all risks identified by our audit. 

Key audit matter

How our audit addressed the key audit matter

Recoverability of deferred tax assets – Group
The recognition of deferred tax assets is complex and often subjective. 
There are substantial historic tax losses in Australia giving rise to a 
material deferred tax asset. The extent of recognition of this asset 
depends on a judgement surrounding forecast profitability. These 
forecasts include future profits from the implementation of the ANZ 
Bank white label stockbroking partnership, which are highly judgemental.

To address the risk associated with the recoverability of 
deferred tax assets we identified key assumptions made by 
management in relation to the future taxable profits to be 
earned in the Australia business and the period over which 
these profits could be reasonably foreseen.

We evaluated these assumptions by:

•  assessing the growth rates used to forecast revenue and 

costs, comparing it to growth rates used for budgeting and 
historic growth rates. We also considered the impact of the 
implementation of the ANZ Bank white label stockbroking 
partnership on the stockbroking business in Australia;

•  assessing the accuracy of forecasting processes by 

comparing the forecast profit for the current year (from 
the prior year forecast) to actual profit for the current year;

•  assessing the period over which profits are deemed to be 
reasonably foreseeable and comparing this period to other 
forecasting periods used by the Group; and

•  considering whether current Australian tax legislation could 
impact the degree to which losses could be recognised in 
the future.

We have also agreed the tax rate used to calculate the 
deferred tax asset to the substantively enacted rate, and tested 
the mathematical accuracy of the forecast and the deferred 
tax calculation.

As a result of these procedures, we concluded that the basis 
on which the tax losses have been recognised is appropriate.

Annual Report and Financial Statements 2019

91

Financial statementsINDEPENDENT AUDITORS’ REPORT continued
To the members of CMC Markets plc

Report on the audit of the Financial Statements continued
Our audit approach continued
Key audit matters continued

Key audit matter

How our audit addressed the key audit matter

The appropriateness of management’s judgements regarding going 
concern – Group
The implementation of the new ESMA regulations and challenging 
market conditions during the year have had a significant impact on 
the Group’s financial performance.

To address the risk associated with the appropriateness of 
management’s judgements regarding going concern, we have 
reviewed management’s going concern assessment for the Group, 
covering a period of twelve months following approval of the 
financial statements. We have performed the following procedures:

While the implementation of the ANZ Bank white label stockbroking 
partnership has the impact of diversifying the revenue base and 
hence mitigating, to a degree, the risk of volatility in revenue streams, 
the deterioration in trading results this year has caused an increased 
focus on the going concern status of the Group.

•  We have tested the base case monthly EBITDA forecast 
performed by management by examining the underlying 
revenue and cost forecasts. We tested the growth rates used, 
taking into account future industry wide factors which could 
impact the business and underlying assumptions used by 
management in their forecasts.

•  We also assessed the accuracy of forecasting processes 

by comparing the forecast profits for the current year and 
previous years to actual profits earned in those years.

•  We have also tested the liquidity forecast which supports 

management’s going concern assessment.

•  We have evaluated the stress testing scenarios applied by 
management by considering the key assumptions used in 
their analyses and whether they appear reasonable.

•  We have further challenged the severity of the stress testing 
scenarios by comparing against industry wide factors impacting 
the business and assessing whether management has taken 
account of further potential downsides to the business.

•  We have also considered the Group’s Individual Liquidity 

Adequacy Assessment and management’s Contingent Funding 
Plan which outlines management’s short and long term action 
plan should minimum liquidity requirements be breached.

As a result of these procedures, we agreed that it was 
appropriate to prepare the Financial Statements on a going 
concern basis

The implementation of the ANZ Bank white label stockbroking 
partnership – Group
The volume of stockbroking transactions being handled by CMC 
Australia has increased significantly following implementation of the 
ANZ Bank white label stockbroking partnership. 

Additionally, local management has had to deal with an increased 
level of complexity in the daily operational management of the 
business. As a result, there is a heightened risk of weaknesses and 
breakdown in internal control, which could in turn increases the risk 
of material misstatements in the financial statements.

To address the risk to the control environment associated with 
the implementation of the ANZ Bank white label stockbroking 
partnership, we have performed the following procedures:

•  We performed detailed end-to-end walkthroughs of the 
stockbroking business processes to assess the design 
effectiveness of key controls identified.

•  We also recalculated the revenue accrued for a sample of 

stockbroking transactions based on the terms agreed in the 
revenue sharing agreement with ANZ.

Based on the procedures performed, we did not identify 
any significant deterioration in the control environment as 
a result of the implementation of the ANZ Bank white label 
stockbroking partnership.

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CMC Markets plc

Financial statementsReport on the audit of the Financial Statements continued
Our audit approach continued
Key audit matters continued

Key audit matter

How our audit addressed the key audit matter

Measurement of investment in subsidiaries – Parent 
The parent company has a number of significant investments in 
subsidiaries. The determination as to whether there are indications 
that the carrying value of these investments may be impaired 
depends on judgement. This judgement needs to take account of 
events or changes which have occurred within the subsidiaries and 
their affiliates, the industry, or the economy. Any such events could 
indicate that the carrying value of one or more of the subsidiaries 
could be impaired.

Where impairment indicators are identified, the need to record an 
impairment must be assessed by comparing the recoverable amount 
of an investment to its carrying value. The calculation of the recoverable 
amount is subjective and depends on the exercise of judgement.

To address the risk associated with the carrying value of these 
investments being measured incorrectly we performed the 
following procedures:

•  We evaluated management’s assessment as to whether any 

impairment indicators existed;

•  We assessed the methods used by management to determine 
the recoverable amount of any investments where impairment 
indicators existed;

•  We compared the assumptions used in determining recoverable 

amounts to corroborating evidence;

•  We evaluated the mathematical accuracy of the calculations 

of those recoverable amounts; and

•  We compared the carrying value to the recoverable amounts 

in order to assess management’s conclusions that no 
impairments needed to be recorded.

The above procedures were performed with no exceptions noted. 

How we tailored the audit scope
CMC Markets plc is an online retail financial services business that provides its clients with online and mobile financial spread betting 
(UK and Ireland only) and contract for difference (CFD) trading platforms. CMC Markets plc is a global company with significant 
operations in the UK, Europe and Asia Pacific. The Group also has a stockbroking offering in Australia.

The Group consists of a UK holding company with a number of subsidiary entities and branches containing the operating businesses 
of both the UK and overseas territories. The accounting records for both the UK and the overseas businesses are primarily maintained 
and controlled by the UK finance team in London.

We determined the appropriate work to perform based on the consolidation schedules of the Group setting out balances and 
accounts which aggregate to the Group totals, the areas of focus as noted above, known or historical accounting issues and the need 
to include some unpredictability in our audit procedures. 

As a result of our scoping, we concluded that the following UK legal entities: CMC Markets Plc, CMC Markets UK Plc, CMC Markets UK 
Holdings Ltd, CMC Spreadbet plc and CMC Markets Overseas Holdings Ltd were material components and therefore we performed a 
full scope audit of these entities. In addition, the Group audit team in London performed certain substantive testing that covered all 
spread betting and CFD revenue accounts. As a result, the majority of the audit work was performed by the Group audit team in 
London. Given the heightened risk around the implementation of the ANZ Bank white label stockbroking partnership and increased 
share of stockbroking revenue, a full scope audit was also performed by PwC Australia on the following legal entities: CMC Markets 
Stockbroking Ltd, CMC Markets Group Australia Pty Ltd and CMC Markets Asia Pacific Pty Ltd. 

Annual Report and Financial Statements 2019

93

Financial statementsINDEPENDENT AUDITORS’ REPORT continued
To the members of CMC Markets plc

Report on the audit of the Financial Statements continued
Our audit approach continued
Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, 
together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit 
procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, both 
individually and in aggregate on the Financial Statements as a whole. 

Based on our professional judgement, we determined materiality for the Financial Statements as a whole as follows:

Group Financial Statements

Parent company Financial Statements

Overall materiality

£1.65m (2018: £3.0m)

£1.5m (2018: £1.65m)

How we determined it

1% of revenue

1% of net assets

Rationale for benchmark applied

We have used net assets as the materiality 
benchmark as the parent company of the 
Group primarily holds investments in its 
underlying subsidiaries. This is consistent 
with the benchmark used in the prior year.

Given the significant reduction in the Group’s 
profits compared to the prior year, we considered 
materiality in different ways, including:

•  the methodology we used in the prior year, 

namely 5% of profit before tax. This would have 
resulted in an indicative overall materiality of 
£315k; and

•  our standard benchmark of 1% applied to total 

revenue. This would result in an overall 
materiality of £1.65m.

In our professional judgement, we concluded that 
the operational gearing of the Group, with a high 
level of costs fixed in the short term, means that 
reported profits are highly sensitive to movements 
in trading volumes. Consequently, we have 
re-assessed our benchmark for materiality and 
concluded that revenue, which is driven by the 
volume of trading, is a better indicator of the 
‘size’ of the business and is, therefore, a better 
benchmark to determine materiality levels.

For each component in the scope of our group audit, we allocated a materiality that is less than our overall group materiality. The range 
of materiality allocated across components was between £33k and £1.5 million.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £82,500 (Group 
audit) (2018: £150,000) and £75,000 (parent company audit) (2018: £82,500) as well as misstatements below those amounts that, in our 
view, warranted reporting for qualitative reasons.

Going concern
In accordance with ISAs (UK) we report as follows:

Reporting obligation

Outcome

We are required to report if we have anything material to add 
or draw attention to in respect of the Directors’ statement 
in the Financial Statements about whether the Directors 
considered it appropriate to adopt the going concern basis 
of accounting in preparing the Financial Statements and the 
Directors’ identification of any material uncertainties to the 
Group’s and the parent company’s ability to continue as a 
going concern over a period of at least twelve months 
from the date of approval of the Financial Statements.

We have nothing material to add or to draw attention to, in 
addition to the key audit matter around the appropriateness of 
management’s judgements regarding going concern. However, 
because not all future events or conditions can be predicted, this 
statement is not a guarantee as to the Group’s and parent company’s 
ability to continue as a going concern. For example, the terms on 
which the United Kingdom may withdraw from the European Union 
are not clear, and it is difficult to evaluate all of the potential 
implications on the Group’s trade, customers, suppliers and 
the wider economy. 

We are required to report if the Directors’ statement relating 
to Going Concern in accordance with Listing Rule 9.8.6R(3) is 
materially inconsistent with our knowledge obtained in the audit.

We have nothing to report.

94

CMC Markets plc

Financial statementsReport on the audit of the Financial Statements continued
Our audit approach continued
Reporting on other information 
The other information comprises all of the information in the Annual Report other than the Financial Statements and our auditors’ 
report thereon. The directors are responsible for the other information. Our opinion on the Financial Statements does not cover the 
other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, 
any form of assurance thereon. 

In connection with our audit of the Financial Statements, our responsibility is to read the other information and, in doing so, consider 
whether the other information is materially inconsistent with the Financial Statements or our knowledge obtained in the audit, or otherwise 
appears to be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform 
procedures to conclude whether there is a material misstatement of the Financial Statements or a material misstatement of the other 
information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, 
we are required to report that fact. We have nothing to report based on these responsibilities.

With respect to the Strategic Report and Directors’ Report, we also considered whether the disclosures required by the UK Companies 
Act 2006 have been included. 

Based on the responsibilities described above and our work undertaken in the course of the audit, the Companies Act 2006 (CA06), 
ISAs (UK) and the Listing Rules of the Financial Conduct Authority (FCA) require us also to report certain opinions and matters as 
described below (required by ISAs (UK) unless otherwise stated).

Strategic report and Directors’ report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report and Directors’ 
Report for the year ended 31 March 2019 is consistent with the Financial Statements and has been prepared in accordance with 
applicable legal requirements. (CA06)

In light of the knowledge and understanding of the Group and parent company and their environment obtained in the course of the 
audit, we did not identify any material misstatements in the Strategic Report and Directors’ Report. (CA06)

The Directors’ assessment of the prospects of the Group and of the principal risks that would threaten the solvency or liquidity 
of the Group
We have nothing material to add or draw attention to regarding:

•  The Directors’ confirmation on page 37 of the Annual Report that they have carried out a robust assessment of the principal risks 

facing the group, including those that would threaten its business model, future performance, solvency or liquidity.

•  The disclosures in the Annual Report that describe those risks and explain how they are being managed or mitigated.

•  The Directors’ explanation on page 80 of the Annual Report as to how they have assessed the prospects of the Group, over what 
period they have done so and why they consider that period to be appropriate, and their statement as to whether they have a 
reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the period 
of their assessment, including any related disclosures drawing attention to any necessary qualifications or assumptions.

We have nothing to report having performed a review of the Directors’ statement that they have carried out a robust assessment of 
the principal risks facing the Group and statement in relation to the longer-term viability of the Group. Our review was substantially less 
in scope than an audit and only consisted of making inquiries and considering the Directors’ process supporting their statements; 
checking that the statements are in alignment with the relevant provisions of the UK Corporate Governance Code (the “Code”); and 
considering whether the statements are consistent with the knowledge and understanding of the Group and parent company and their 
environment obtained in the course of the audit. (Listing Rules)

Other Code Provisions
We have nothing to report in respect of our responsibility to report when: 

•  The statement given by the Directors, on page 87, that they consider the Annual Report taken as a whole to be fair, balanced and 

understandable, and provides the information necessary for the members to assess the Group’s and parent company’s position and 
performance, business model and strategy is materially inconsistent with our knowledge of the Group and parent company obtained 
in the course of performing our audit.

•  The section of the Annual Report on page 55 describing the work of the Audit Committee does not appropriately address matters 

communicated by us to the Audit Committee.

•  The Directors’ statement relating to the parent company’s compliance with the Code does not properly disclose a departure from a 

relevant provision of the Code specified, under the Listing Rules, for review by the auditors.

Directors’ remuneration
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the 
Companies Act 2006. (CA06)

Annual Report and Financial Statements 2019

95

Financial statementsINDEPENDENT AUDITORS’ REPORT continued
To the members of CMC Markets plc

Report on the audit of the Financial Statements continued
Responsibilities for the Financial Statements and the audit
Responsibilities of the Directors for the Financial Statements
As explained more fully in the Statement of Directors’ responsibilities set out on page 86, the Directors are responsible for the preparation 
of the Financial Statements in accordance with the applicable framework and for being satisfied that they give a true and fair view. The 
Directors are also responsible for such internal control as they determine is necessary to enable the preparation of Financial Statements 
that are free from material misstatement, whether due to fraud or error.

In preparing the Financial Statements, the Directors are responsible for assessing the Group’s and the parent company’s ability to 
continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of accounting 
unless the Directors either intend to liquidate the Group or the parent company or to cease operations, or have no realistic alternative 
but to do so.

Auditors’ responsibilities for the audit of the Financial Statements
Our objectives are to obtain reasonable assurance about whether the Financial Statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance is a high 
level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement 
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on the basis of these Financial Statements. 

A further description of our responsibilities for the audit of the Financial Statements is located on the FRC’s website at:  
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the parent company’s members as a body in accordance 
with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume 
responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where 
expressly agreed by our prior consent in writing.

Other required reporting
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or

•  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received 

from branches not visited by us; or

•  certain disclosures of Directors’ remuneration specified by law are not made; or

•  the parent company Financial Statements and the part of the Directors’ Remuneration Report to be audited are not in agreement 

with the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Appointment
Following the recommendation of the audit committee, we were appointed by the members on 29 October 2009 to audit the Financial 
Statements for the year ended 31 March 2010 and subsequent financial periods. The period of total uninterrupted engagement is ten years, 
covering the years ended 31 March 2010 to 31 March 2019.

Gilly Lord (Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
London
5 June 2019

96

CMC Markets plc

Financial statementsCONSOLIDATED INCOME STATEMENT
For the year ended 31 March 2019

GROUP

Revenue
Interest income

Total revenue
Introducing partner commissions and betting levies

Net operating income
Operating expenses

Operating profit
Finance costs

Profit before taxation
Taxation

Profit for the year attributable to owners of the parent

Earnings per share
Basic earnings per share (p)

Diluted earnings per share (p)

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

Note

162,569

3,444

166,013

(35,184)

130,829

(123,058)

7,771

(1,442)

6,329

(451)

5,878

2.0p

2.0p

209,128

2,114

211,242

(24,142)

187,100

(125,863)

61,237

(1,173)

60,064

(10,379)

49,685

17.3p

17.1p

 4 

 3 

 5 

 7 

 8 

 9 

 10 

 10 

As permitted by Section 408 of the Companies Act 2006, the Company has not presented its own income statement or statement 
of comprehensive income. The Company had no other comprehensive income.

Annual Report and Financial Statements 2019

97

Financial statementsCONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
For the year ended 31 March 2019

GROUP

Profit for the year

Other comprehensive (expense)/income:

Items that may be subsequently reclassified to income statement
(Loss)/gain on net investment hedges

Currency translation differences

Changes in the fair value of debt instruments at fair value through other 
comprehensive income

Change in value of available-for-sale financial assets

Other comprehensive expense for the year

Total comprehensive income for the year attributable to owners of the parent

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

Note

5,878

49,685

 25 

 25 

25

 25 

(499)

38

84

 —

(377)

5,501

1,755

(3,093)

—

(58)

(1,396)

48,289

98

CMC Markets plc

Financial statements 
CONSOLIDATED STATEMENT OF FINANCIAL POSITION
At 31 March 2019
Company registration number: 05145017

GROUP

ASSETS

Non-current assets
Intangible assets

Property, plant and equipment

Deferred tax assets

Financial investments

Trade and other receivables

Total non-current assets

Current assets
Trade and other receivables

Derivative financial instruments

Current tax recoverable

Financial investments

Amounts due from brokers

Cash and cash equivalents

Total current assets

Total assets

LIABILITIES

Current liabilities
Trade and other payables

Derivative financial instruments

Borrowings

Current tax payable

Short-term provisions

Total current liabilities

Non-current liabilities
Trade and other payables

Borrowings

Deferred tax liabilities

Long-term provisions

Total non-current liabilities

Total liabilities

EQUITY

Equity attributable to owners of the Company
Share capital

Share premium
Own shares held in trust

Other reserves

Retained earnings

Total equity

Total equity and liabilities

Note

31 March 2019
£’000

31 March 2018
£’000

 12 

 13 

 14 

 18 

 16 

 16 

 17 

 18 

 19 

 20 

 17 

 21 

 22 

 20 

 21 

 14 

 22 

 23 

 23 
 24 

 25 

4,961

18,105

11,649

11,332

2,693

48,740

117,991

2,885

3,384

10,747

88,035

48,729

4,365

20,685

8,802

10,822

2,237

46,911

47,940

7,335

—

10,330

156,887

60,468

271,771

282,960

320,511

329,871

100,572

4,303

1,088

—

246

91,696

3,922

1,274

2,347

145

106,209

99,384

4,810

1,247

1,155

2,010

9,222

5,389

2,346

682

2,040

10,457

115,431

109,841

72,892

46,236

(604)

(49,829)

136,385

72,872

46,236
(567)

(49,452)

150,941

205,080

220,030

320,511

329,871

The Financial Statements on pages 97 to 139 were approved by the Board of Directors on 5 June 2019 and signed on its behalf by:

Peter Cruddas  
Chief Executive Officer 

Grant Foley 
Chief Operating and Financial Officer 

Annual Report and Financial Statements 2019

99

Financial statements 
 
PARENT COMPANY STATEMENT OF FINANCIAL POSITION
At 31 March 2019
Company registration number: 05145017

COMPANY

ASSETS

Non-current assets
Investment in subsidiary undertakings

Total non-current assets

Current assets
Trade and other receivables

Cash and cash equivalents

Total current assets

Total assets

LIABILITIES

Current liabilities
Trade and other payables

Total current liabilities

Non-current liabilities
Borrowings

Total non-current liabilities

Total liabilities

EQUITY

Equity attributable to owners of the Company
Share capital

Share premium

Retained earnings

At 1 April

Profit for the year attributable to the owners

Other changes in retained earnings

Total equity

Total equity and liabilities

Note

31 March 2019
£’000

31 March 2018
£’000

 15 

167,347

182,127

181,462

 16 

 19 

 20 

21

167,347

14,642

138

14,780

69

69

15,550

15,550

15,619

 23 

 23 

72,892

46,236

47,119

20,558

(20,297)

47,380

166,737

166,737

14,445

280

14,725

15,235

15,235

—

—

15,235

72,872

46,236

29,006

42,064

(23,951)

47,119

166,508

166,227

182,127

181,462

The Financial Statements on pages 97 to 139 were approved by the Board of Directors on 5 June 2019 and signed on its behalf by:

Peter Cruddas  
Chief Executive Officer 

Grant Foley 
Chief Operating and Financial Officer 

100

CMC Markets plc

Financial statements 
 
CONSOLIDATED AND PARENT COMPANY STATEMENTS OF CHANGES IN EQUITY
For the year ended 31 March 2019

GROUP

At 1 April 2017
New shares issued

Total comprehensive income for the year

Acquisition of own shares held in trust

Utilisation of own shares held in trust

Share-based payments

Tax on share-based payments

Dividends

At 31 March 2018
New shares issued

Total comprehensive income for the year

Acquisition of own shares held in trust

Utilisation of own shares held in trust

Share-based payments

Tax on share-based payments

Dividends

At 31 March 2019

Share
capital
£’000

72,646

226

—

—

—

—

—

—

Share
premium
£’000

46,236

Own shares
held in trust
£’000

Other
reserves
£’000

(466)

(48,056)

—

—

—

—

—

—

—

—

—

(104)

3

—

—

—

—

(1,396)

—

—

—

—

—

Retained
earnings
£’000

125,413

—

49,685

—

—

1,505

57

Total
equity
£’000

195,773

226

48,289

(104)

3

1,505

57

(25,719)

(25,719)

72,872

46,236

(567)

(49,452)

150,941

220,030

20

—

—

—

—

—

—

—

—

—

—

—

—

—

—

—

(130)

93

—

—

—

—

(377)

—

—

—

—

—

—

5,878

—

—

715

(57)

20

5,501

(130)

93

715

(57)

(21,092)

(21,092)

72,892

46,236

(604)

(49,829)

136,385

205,080

Total equity is attributable to owners of the Company

COMPANY

At 1 April 2017
New shares issued

Total comprehensive income for the year

Share-based payments

Dividends

At 31 March 2018
New shares issued

Total comprehensive income for the year

Share-based payments

Dividends

At 31 March 2019

Share capital
£’000

Share premium
£’000

Retained earnings
£’000

Total equity
£’000

46,236

29,006

72,646

226

—

—

—

—

—

—

—

72,872

46,236

20

—

—

—

—

—

—

—

—

42,064

1,773

(25,724)

47,119

—

20,558

798

(21,095)

147,888

226

42,064

1,773

(25,724)

166,227

20

20,558

798

(21,095)

72,892

46,236

47,380

166,508

Annual Report and Financial Statements 2019

101

Financial statements 
CONSOLIDATED AND PARENT COMPANY STATEMENTS OF CASH FLOWS
For the year ended 31 March 2019

GROUP

COMPANY

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

Cash flows from operating activities
Cash generated from/(used in) operations

Interest income

Tax paid

Note

26

24,036

3,444

(7,590)

64,242

2,114

(13,787)

Net cash generated from/(used in) operating activities

19,890

52,569

Cash flows from investing activities
Purchase of property, plant and equipment

Proceeds from disposal of property, plant and equipment

Investment in intangible assets

Purchase of financial investments

Proceeds from maturity of financial investments 
and coupon receipts

(Outflow)/inflow on net investment hedges

Net contribution from subsidiaries

Dividends received

(3,804)

—

(2,907)

(11,353)

10,613

(341)

—

—

(8,640)

42

(3,518)

(21,426)

20,512

2,206

—

—

Net cash (used in)/generated from investing activities

(7,792)

(10,824)

Cash flows from financing activities
Repayment of borrowings

Proceeds from borrowings

Proceeds from issue of Ordinary Shares

Acquisition of own shares

Dividends paid

Finance costs

(110,785)

109,500

—

(110)

(21,092)

(1,442)

(171,686)

170,778

42

(104)

(25,719)

(1,173)

(252)

267

—

15

—

—

—

—

—

—

188

21,090

21,278

—

—

20

—

(3,859)

253

—

(3,606)

—

—

—

—

—

—

3,942

25,695

29,637

—

—

226

—

(21,095)

(360)

(25,724)

(402)

Net cash used in financing activities

(23,929)

(27,862)

(21,435)

(25,900)

Net (decrease)/increase in cash and cash equivalents
Cash and cash equivalents at the beginning of the year

Effect of foreign exchange rate changes

(11,831)

60,468

92

13,883

48,952

(2,367)

Cash and cash equivalents at the end of the year

48,729

60,468

(142)

280

—

138

131

149

—

280

102

CMC Markets plc

Financial statements 
NOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS
For the year ended 31 March 2019

1. General information and basis of preparation
Corporate information
CMC Markets plc (the “Company”) is a public company incorporated in the United Kingdom and domiciled in England and Wales under 
the Companies Act 2006. The nature of the operations and principal activities of CMC Markets plc and its subsidiaries (collectively the 
“Group”) are set out in note 3.

Functional and presentation currency
Items included in the Financial Statements of each of the Group’s entities are measured using the currency of the primary economic 
environment in which the entity operates (the “functional currency”). The Group’s Financial Statements are presented in Sterling (GBP), 
which is the Company’s functional and the Group’s presentation currency. Foreign operations are included in accordance with the 
policies set out in note 2.

Basis of accounting
The Financial Statements have been prepared in accordance with the International Financial Reporting Standards as adopted by 
the European Union (“IFRSs”), IFRS Interpretations Committee (“IFRS IC”) interpretations as adopted by the European Union and the 
Companies Act 2006 applicable to companies reporting under IFRSs.

The Financial Statements have been prepared in accordance with the going concern basis, under the historical cost convention, except 
in the case of “Financial instruments at fair value through profit or loss (“FVPL”)” and “Financial instruments at fair value through other 
comprehensive income (“FVOCI”)”. The financial information is rounded to the nearest thousand, except where otherwise indicated.

The Group’s principal accounting policies adopted in the preparation of these Financial Statements are set out in note 2 below. 
These policies have been consistently applied to all years presented. The Financial Statements presented are at and for the years 
ended 31 March 2019 and 31 March 2018. Financial annual years are referred to as 2019 and 2018 in the Financial Statements.

Changes in accounting policy and disclosures
Application of new and revised accounting standards
A number of new or amended standards became applicable for the current reporting period and the Group changed its accounting 
policies as a result of adopting:

• 

IFRS 15 ‘Revenue from Contracts with Customers’

 The adoption of IFRS 15 had no impact on the Group, as the way that the Group’s revenue from contracts with customers was 
recognised under the previous accounting standard, IAS 18, satisfies the requirements of IFRS 15 with no changes required.

• 

IFRS 9 ‘Financial Instruments’

IFRS 9 incorporates:

 - new classification and measurement requirements for financial assets and liabilities;

 -

the introduction of an expected credit loss impairment model;

 - new hedge accounting requirements; and

 - enhanced disclosures in the financial statements.

  The Group adopted IFRS 9 on 1 April 2018. As a result:

 - certain financial assets and liabilities were reclassified in the statement of financial position; and

 -

the provisioning methodology for financial assets not held at fair value through profit and loss changed from an incurred loss to an 
expected loss basis.

Financial assets and liabilities reclassifications

Financial assets
Cash and cash equivalents

Financial investments

Amounts due from brokers

Original measurement 
category under IAS 39

New measurement 
category under IFRS 9

Loans and receivables

Assets at amortised cost

Available for sale

Assets at FVOCI 

Loans and receivables

Assets at amortised cost

Derivative financial instruments – net investment hedges

Derivatives held for hedging

Assets at FVOCI 

Trade and other receivables

Loans and receivables

Assets at amortised cost 

Financial liabilities
Derivative financial instruments – net investment hedges

Derivatives held for hedging

Liabilities at FVOCI 

Annual Report and Financial Statements 2019

103

Financial statements 
 
1. General information and basis of preparation continued
Financial assets and liabilities reclassifications continued 
The derivative financial instruments designated as net investment hedges under IAS 39 at 31 March 2018 continue to qualify for hedge 
accounting under IFRS 9 at 1 April 2018 and are therefore treated as continuing hedges.

There were no differences between previous carrying amounts and consequently no adjustment has been made to opening 
retained earnings.

The accounting policies for financial assets and financial liabilities have been amended to reflect the classification requirements of IFRS 9. 
However, upon transition to IFRS 9 there was no change to the underlying accounting treatment.

Impairment
Trade receivables do not contain a significant financing element and therefore expected credit losses are measured using the simplified 
approach permitted by IFRS 9, which requires expected lifetime losses to be recognised from the initial recognition of the receivables. 

The expected loss model for these trade receivables has been built based on the levels of loss experienced, with due consideration given 
to forward-looking information. Upon transition to IFRS 9, the provision determined under the expected credit loss model was consistent 
with the provision recognised under IAS 39 and, as such, no adjustment was made to the opening statement of financial position.

While cash and cash equivalents, amounts due from brokers and other receivables are also subject to the impairment requirements 
of IFRS 9, the identified impairment loss was immaterial.

Thus, transition to IFRS 9 had no impact on the statement of financial position or the income statement.

New accounting standards in issue but not yet effective
At the date of authorisation of the Financial Statements, the following new standards and interpretations relevant to the Group were 
in issue but not yet effective and have not been applied to the Financial Statements:

• 

IFRS 16 ‘Leases’ is effective 1 April 2019 for the Group, replacing IAS 17 ‘Leases’. Whilst lessor accounting is similar to IAS 17, lessee 
accounting is significantly different. Under IFRS 16, the Group will recognise within the balance sheet a right-of-use asset and a lease 
liability for future lease payments in respect of all leases, unless the underlying assets are of low value or the lease term is 12 months 
or less. Within the income statement, operating lease expense on the impacted leases will be replaced with depreciation on the 
right-of-use asset and interest expense on the lease liability. 

 The Group will apply IFRS 16 on a modified retrospective basis without restating prior years and electing for the following 
exemptions on transition at 1 April 2019. The Group will:

 - apply IFRS 16 to contracts previously identified as leases by IAS 17;

 - use the incremental borrowing rate as the discount rate; and

 - not apply IFRS 16 to operating leases with a remaining lease term of less than 12 months or low value leases.

 The opening balance sheet at 1 April 2019 will be adjusted to create a right of use asset of approximately £15,152,000. A lease liability 
will be recognised of £22,811,000. A lease receivable will be recognised of £1,310,000 in respect of office properties that have been 
sub-let. Retained earnings will increase by £272,000.

Basis of consolidation
The Financial Statements incorporate the financial information of the Company and its subsidiaries. Subsidiaries are all entities over 
which the Group has control. The Group controls an entity when the Group is exposed to, or has rights to, variable returns from its 
involvement with the entity and has the ability to affect those returns through its power to direct the activities of the entity. 

CMC Markets plc became the ultimate holding company of the Group under a Group reorganisation in 2006. The pooling of interests 
method of accounting was applied to the Group reorganisation as it fell outside the scope of IFRS 3 ‘Business Combinations’. 
The Directors adopted the pooling of interests as they believed it best reflected the true nature of the Group. All other business 
combinations have been accounted for by the purchase method of accounting.

Under the purchase method of accounting, the identifiable assets, liabilities and contingent liabilities of a subsidiary are measured 
initially at their fair values at the date of acquisition, irrespective of the extent of any minority interest. The results of subsidiaries 
acquired or disposed of during the year are included in the Consolidated Income Statement from the effective date of acquisition 
or up to the effective date of disposal, as appropriate. Acquisition-related costs are expensed as incurred.

Where necessary, adjustments are made to the financial information of subsidiaries to bring the accounting policies used into line with 
those adopted by the Group.

All inter-company transactions, balances and unrealised gains on transactions between Group companies are eliminated on 
consolidation. Unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the asset transferred.

104

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 2019 
 
1. General information and basis of preparation continued
Significant accounting judgements
The preparation of Financial Statements in conformity with IFRSs requires the use of certain significant accounting judgements. It also 
requires management to exercise its judgement in the process of applying the Group’s accounting policies. The only area involving a 
higher degree of judgement or complexity, or where assumptions and estimates are significant to the Financial Statements, is:

Deferred taxes
The carrying amounts of deferred tax assets are reviewed at each balance sheet date and reduced to the extent that it is no longer 
probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

2. Summary of significant accounting policies
Total revenue
Revenue
Revenue comprises the fair value of the consideration received from the provision of online financial services in the ordinary course 
of the Group’s activities, net of client rebates. Revenue is shown net of value added tax after eliminating sales within the Group. Revenue 
is recognised when it is probable that economic benefits associated with the transaction will flow to the Group and the revenue can 
be reliably measured.

The Group generates revenue principally from flow management, commissions, spreads and financing income associated with acting 
as a market maker to its clients to trade contracts for difference (“CFD”), financial spread betting and stockbroking services.

Revenue represents profits and losses, including commissions, spreads and financing income, from client trading activity and the 
transactions undertaken to hedge these revenue flows. Gains and losses arising on the valuation of open positions to fair market value are 
recognised in revenue, as well as the gains and losses realised on positions which have closed. Revenue from the provision of financial 
information and stockbroking services to third parties is recognised at the later of the rendering of the service or the point at which 
the revenue can be reliably measured. 

Interest income
Total revenue also includes interest earned on the Group’s own funds, clients’ funds and broker trading deposits net of interest 
payable to clients and brokers. Interest income is accrued on a time basis, by reference to the principal outstanding and at the 
interest rate applicable.

Introducing partner commissions and betting levies 
Commissions payable to introducing partners and spread betting levies are charged to the income statement when the associated 
revenue is recognised and are disclosed as a deduction from total revenue in deriving net operating income. Betting levy is payable on 
net gains generated from clients on spread betting and the Countdowns and Digital 100 products. This levy is payable on net gains 
generated from clients on these products.

Segmental reporting
The Group’s segmental information is disclosed in a manner consistent with the internal reporting provided to the chief operating 
decision maker. The chief operating decision maker (“CODM”), who is responsible for allocating resources and assessing the performance 
of the operating segments, has been identified as the CMC Markets plc Board. Operating segments that do not meet the quantitative 
thresholds required by IFRS 8 are aggregated. The segments are subject to annual review and the comparatives restated to reflect any 
reclassifications within the segmental reporting.

Share-based payment
The Group issues equity settled and cash settled share-based payments to certain employees. 

Equity settled share-based payments are measured at fair value (excluding the effect of non-market-based vesting conditions) at date 
of grant. The fair value determined at the grant date of the equity settled share-based payment is expensed on a straight-line basis 
over the vesting period, based on the Group’s estimate of shares that will eventually vest. At each balance sheet date, the Group 
revises its estimate of the number of equity instruments expected to vest as a result of the effect of non-market-based vesting conditions. 
The impact of the revision of the original estimates, if any, is recognised in the income statement such that the cumulative expense 
reflects the revised estimate, with a corresponding adjustment to the retained earnings.

The expected life used in the model has been adjusted, based on management’s best estimate, for the effects of non-transferability, 
exercise restrictions and behavioural considerations.

Cash settled share-based payments are measured at expected value at vesting date at least once per year, along with the likelihood 
of meeting non-market-based vesting conditions and the number of shares that are expected to vest. The cost is recognised in the 
income statement with a corresponding accrual.

Retirement benefit costs
A defined contribution plan is a post-employment benefit plan into which the Group pays fixed contributions to a third-party pension 
provider and has no legal or constructive obligation to pay further amounts. Contributions are recognised as staff expenses in profit 
or loss in the years during which related employee services are fulfilled.

The Group operates defined contribution pension schemes for its Directors and employees. The assets of the schemes are held separately 
from those of the Group in independently administered funds.

Annual Report and Financial Statements 2019

105

Financial statements2. Summary of significant accounting policies continued
Operating leases
Leases in which substantially all the risks and rewards of ownership are retained by the lessor are classified as operating leases. 
The rentals payable under operating leases are charged to the income statement on a straight-line basis over the lease term. Benefits 
received and receivable as an incentive to enter into an operating lease are included within deferred income and amortised to the 
income statement so as to spread the benefit on a straight-line basis over the lease term.

Where a leasehold property becomes surplus to the Group’s foreseeable business requirements, provision is made for the expected 
future net cost of the property taking account of the duration of the lease and any recovery of cost achievable through subletting.

Exceptional items
Exceptional items are events or transactions that fall outside the ordinary activities of the Group and which by virtue of their size 
or incidence have been disclosed in order to improve a reader’s understanding of the Financial Statements.

Taxation
The tax expense represents the sum of tax currently payable and movements in deferred tax.

The tax currently payable is based on taxable profit for the year. Taxable profit differs from profit before tax as reported in the 
Consolidated Income Statement because it excludes items of income or expense that are taxable or deductible in other years and it 
further excludes items that are never taxable or deductible. The Group’s liability for current tax is calculated using tax rates and laws 
that have been enacted or substantively enacted by the balance sheet date.

Deferred tax is accounted for using the balance sheet liability method in respect of temporary differences arising from differences 
between the carrying amount of assets and liabilities in the financial information and the corresponding tax basis used in the computation 
of taxable profit. In principle, deferred tax liabilities are recognised for all temporary differences and deferred tax assets are recognised 
to the extent that it is probable that taxable profits will be available against which deductible temporary differences may be utilised. 
Deferred tax is calculated using tax rates and laws enacted or substantively enacted by the balance sheet date.

Such assets and liabilities are not recognised if the temporary difference arises from the goodwill or from the initial recognition (other 
than in a business combination) of other assets and liabilities in a transaction, which affects neither the tax profit nor the accounting profit.

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries, except where the 
Group is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse 
in the foreseeable future.

The carrying amounts of deferred tax assets are reviewed at each balance sheet date and reduced to the extent that it is no longer 
probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is calculated at the rates that are expected to apply when the asset or liability is settled. Deferred tax is charged or 
credited in the Consolidated Income Statement, except when it relates to items credited or charged directly to equity, in which case 
the deferred tax is also dealt with in equity. Deferred tax assets and liabilities are offset when they relate to income taxes levied by 
the same taxation authority and the Group intends to settle its current tax assets and liabilities on a net basis.

Foreign currencies
Transactions denominated in currencies, other than the functional currency, are recorded at the rates of exchange prevailing on the 
date of the transaction. At each balance sheet date, monetary assets and liabilities that are denominated in foreign currencies are 
retranslated at the rates prevailing on the balance sheet date. Gains and losses arising on retranslation are included in the income 
statement for the year, except for exchange differences arising on non-monetary assets and liabilities where the changes in fair value 
are recognised directly in equity.

On consolidation, the assets and liabilities of the Group’s overseas operations are translated at exchange rates prevailing on the 
balance sheet date. Income and expense items are translated at the average exchange rates applicable to the relevant year. Exchange 
differences arising, if any, are classified as equity and transferred to the Group’s translation reserve. 

Such translation differences are recognised as income or expense in the year in which the operation is disposed of.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the foreign 
entity and translated at the closing rate. 

Intangible assets
Goodwill
Goodwill represents the excess of the cost of acquisition over the fair value of the Group’s interest in the identifiable assets, liabilities 
and contingent liabilities of a subsidiary, at the date of acquisition. Goodwill arising on the acquisition of subsidiaries is included within 
“intangible assets” at cost less accumulated impairment losses.

Goodwill is tested for impairment annually. Any impairment is recognised immediately in the Consolidated Income Statement and is 
not subsequently reversed. On disposal of a subsidiary, the attributed amount of goodwill, which has not been subject to impairment, 
is included in the determination of the profit or loss on disposal.

Goodwill is allocated to cash-generating units for purposes of impairment testing. The allocation is made to those cash-generating units 
or groups of cash-generating units that are expected to benefit from the business combination, identified according to business segment.

106

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 20192. Summary of significant accounting policies continued
Intangible assets continued
Computer software (purchased and developed)
Purchased software is recognised as an intangible asset at cost when acquired. Costs associated with maintaining computer software 
are recognised as an expense as incurred. Costs directly attributable to internally developed software are recognised as an intangible 
asset only if all of the following conditions are met:

•  an asset is created that can be identified;

• 

it is probable that the asset created will generate future economic benefits;

•  the development costs of the asset can be measured reliably;

•  sufficient resources are available to complete the development; and

• 

it is the Group’s intention to complete the asset and use or sell it.

Where the above conditions are not met, costs are expensed as incurred. Directly attributable costs that are capitalised include 
software development, employee costs and an appropriate portion of relevant overheads. Costs which have been recognised as 
an asset are amortised on a straight-line basis over the asset’s estimated useful life.

Trademarks and trading licences
Trademarks and trading licences that are separately acquired are capitalised at cost and those acquired from a business combination 
are capitalised at the fair value at the date of acquisition. Amortisation is charged to the income statement on a straight-line basis over 
their estimated useful lives.

Client relationships
The fair value attributable to client relationships acquired through a business combination is included as an intangible asset and 
amortised over the estimated useful life on a straight-line basis. The fair value of client relationships is calculated at the date of 
acquisition on the basis of the expected future cash flows to be generated from that asset. Separate values are not attributed 
to internally generated client relationships.

Following initial recognition, computer software, trademarks and trading licences and client relationships are carried at cost or initial fair 
value less accumulated amortisation. Amortisation is provided on all intangible assets at rates calculated to write off the cost, less 
estimated residual value based on prices prevailing at the balance sheet date, of each asset on a straight-line basis over its expected 
useful life as follows:

Item

Computer software (purchased or developed)

Trademarks and trading licences

Client relationships

Amortisation policy

3 years or life of licence

10–20 years

14 years

Useful lives are also examined on an annual basis and adjustments, where applicable, are made on a prospective basis. 

Property, plant and equipment
Property, plant and equipment (“PPE”) is stated at cost less accumulated depreciation and any recognised impairment loss. Cost includes 
the original purchase price of the asset and the costs attributable to bringing the asset to its working condition for its intended use. 
Depreciation is provided on all PPE at rates calculated to write off the cost, less estimated residual value based on prices prevailing 
at the balance sheet date, of each asset on a straight-line basis over its expected useful life as follows:

Item

Furniture, fixtures and equipment

Computer hardware

Leasehold improvements

Depreciation policy

5 years

5 years

15 years or life of lease

The useful lives and residual values of the assets are assessed annually and may be adjusted depending on a number of factors. 
In reassessing asset lives, factors such as technological innovation, product life cycles and maintenance programmes are taken into 
account. Residual value assessments consider issues such as future market conditions, the remaining life of the asset and projected 
disposal values. Consideration is also given to the extent of current profits and losses on the disposal of similar assets.

The gain or loss arising on the disposal or retirement of an asset is determined as the difference between the sales proceeds 
and the carrying amount of the asset and is recognised in the Consolidated Income Statement.

Premises in the course of construction are carried at cost, less any recognised impairment loss. Depreciation of these assets, 
determined on the same basis as other leasehold assets, commences when the assets are ready for their intended use.

Annual Report and Financial Statements 2019

107

Financial statements2. Summary of significant accounting policies continued
Impairment of assets
Assets subject to amortisation or depreciation are reviewed for impairment if events or changes in circumstances indicate that the 
carrying amount of the asset may not be recoverable. If any such indication exists, the recoverable amount of the asset is estimated 
in order to determine the extent of the impairment loss (if any).

The recoverable amount is the higher of fair value less cost to sell and value in use. Net realisable value is the estimated amount at 
which an asset can be disposed of, less any direct selling costs. Value in use is the estimated discounted future cash flows generated 
from the asset’s continued use, including those from its ultimate disposal. For the purpose of assessing value in use, assets are 
grouped at the lowest levels for which there are separately identifiable cash flows.

To the extent that the carrying amount exceeds the recoverable amount, the asset is written down to its recoverable amount. For 
assets other than goodwill, where an impairment loss subsequently reverses, the carrying amount of the asset is increased to the lower 
of its original carrying amount and the revised estimate of its recoverable amount.

Financial instruments
Classification
From 1 April 2018, the Group classifies its financial assets in the following measurement categories: 

•  those to be measured subsequently at fair value (either through other comprehensive income (“OCI”), or through profit or loss); and 

•  those to be measured at amortised cost. 

Measurement 
At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not measured at fair value 
through profit or loss or fair value through other comprehensive income, transaction costs that are directly attributable to the acquisition 
of the financial asset. 

The Group subsequently measures cash and cash equivalents, amounts due from brokers and trade and other receivables at amortised 
cost. The Group subsequently measures derivative financial instruments and financial investments at fair value. 

Cash and cash equivalents
Cash and cash equivalents comprise current account balances, bank deposits and other short-term highly liquid investments with 
initial maturity dates of less than three months.

Amounts due from brokers
All derivatives used as hedges held for trading are margin traded. Amounts due from brokers represent funds placed with hedging 
counterparties, a proportion of which are posted to meet broker margin requirements. Assets or liabilities resulting from profits or 
losses on open positions are recognised separately as derivative financial instruments.

The Group offers cryptocurrencies as a product that can be traded on its platform. The Group purchases and sells cryptocurrencies 
to hedge the clients’ positions. This product is used in a similar manner to using broking counterparties for hedging purposes. Whilst it 
does not strictly meet the definition of a financial asset we have accounted for the cryptocurrencies as a financial asset and included 
the values within “Amounts due from brokers”.

Trade receivables
Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the effective interest 
method, less provision for impairment.

Trade receivables do not contain a significant financing element and therefore expected credit losses are measured using the simplified 
approach permitted by IFRS 9, which requires expected lifetime losses to be recognised from the initial recognition of the receivables. 

The expected loss model for these trade receivables has been built based on the levels of loss experienced, with due consideration 
given to forward-looking information. 

The carrying amount of the asset is reduced through the use of an allowance account, and the amount of the loss is recognised in the 
income statement within other operating costs. When a trade receivable is uncollectable, it is written off against the allowance account 
for trade receivables. Subsequent recoveries of amounts previously written off are credited against other operating costs in the 
income statement.

Financial investments
Financial investments are subsequently measured at fair value. Interest income is calculated using the effective interest method. Other 
net gains and losses are recognised in OCI. On derecognition, gains and losses accumulated in OCI are reclassified to profit or loss. 

108

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 20192. Summary of significant accounting policies continued
Derivative financial instruments
Derivative financial instruments, comprising index, commodities, foreign exchange and treasury futures and forward foreign exchange 
contracts, are classified as “fair value through profit or loss” under IFRS 9, unless designated as hedges. Derivatives not designated 
as hedges are initially recognised at fair value. Subsequent to initial recognition, changes in fair value of such derivatives and gains or 
losses on their settlement are recognised in the income statement.

The Group documents at the inception of the transaction the relationship between hedging instruments and hedged items, as well as 
its risk management objectives and strategy for undertaking various hedging transactions. The Group also documents its assessment, 
both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging transactions are highly effective 
in offsetting changes in fair values or cash flows of hedged items.

The Group designates certain derivatives as either:

Held for trading
Derivatives classified as held for trading are included in this category. The Group uses derivative financial instruments in order to 
hedge derivative exposures arising from open client positions, which are classified as held for trading. All derivatives held for trading 
are carried in the statement of financial position at fair value with gains or losses recognised in revenue in the income statement.

Held as hedges of net investments in foreign operations
Where a foreign currency derivative financial instrument is a formally designated hedge of a net investment in a foreign operation, 
foreign exchange differences arising on translation of the financial instrument are recognised in the net investment hedging reserve via 
other comprehensive income to the extent the hedge is effective. The Group assesses the effectiveness of its net investment hedges 
based on fair value changes of its net assets and the fair value changes of the relevant financial instrument. The gain or loss relating to 
the ineffective portion is recognised immediately in operating costs in the income statement. Accumulated gains and losses recorded 
in the net investment hedging reserve are recognised in operating costs in the income statement on disposal of the foreign operation.

Economic hedges (held as hedges of monetary assets and liabilities, financial commitments or forecast transactions)
These are derivatives held to mitigate the foreign exchange risk on monetary assets and liabilities, financial commitments or forecast 
transactions. Where a derivative financial instrument is used as an economic hedge of the foreign exchange exposure of a recognised 
monetary asset or liability, financial commitment or forecast transaction, but does not meet the criteria to qualify for hedge accounting 
under IFRS 9, no hedge accounting is applied and any gain or loss resulting from changes in fair value of the hedging instrument is 
recognised in operating costs in the income statement.

Trade payables
Trade payables are not interest bearing and are stated at fair value on initial recognition and subsequently at amortised cost.

Borrowings
The Group leases certain property, plant and equipment. The leases where the Group has substantially all the risks and rewards of 
ownership are classified as finance leases. These leases are capitalised at the lease’s commencement at the lower of fair value and 
present value of the minimum lease payments. Each lease payment is allocated between the liability and finance charges. The corresponding 
rental obligations, net of finance charges, are included in borrowings. The interest element is charged to the income statement over the 
lease period so as to produce a constant periodic rate of interest on the remaining balance of liability for each period and is presented 
within finance costs. The property, plant and equipment acquired under finance leases are depreciated over the shorter of the useful 
life of the asset and the lease term.

All loans and borrowings other than finance leases are initially recognised at cost, being the fair value of the consideration received, 
net of issue costs associated with the borrowing. After initial recognition, interest-bearing loans and borrowings are subsequently 
measured at amortised cost using the effective interest rate method. Amortised cost is calculated by taking into account any issue 
costs, and any discount or premium on settlement.

Provisions
A provision is a liability of uncertain timing or amount that is recognised when the Group has a present obligation (legal or constructive) 
as a result of a past event where it is probable that the Group will be required to settle that obligation. Provisions are measured at the 
Directors’ best estimate of the expenditure required to settle the obligation at the balance sheet date and are discounted to present 
value where the effect is material. The increase in the provision due to the unwind of the discount to present value over time is recognised 
as an interest expense.

Share capital
Ordinary and Deferred Shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options 
are shown in equity as a deduction, net of tax, from the proceeds.

Own shares held in trusts
Shares held in trust by the Company for the purposes of employee share schemes are classified as a deduction from shareholders’ 
equity and are recognised at cost. No gain or loss is recognised in the income statement on the purchase, sale, issue or cancellation 
of equity shares.

Annual Report and Financial Statements 2019

109

Financial statements2. Summary of significant accounting policies continued
Employee benefit trusts
Assets held in employee benefit trusts are recognised as assets of the Group, until these vest unconditionally to identified employees. 
A full provision is made in respect of assets held by the trust as there is an obligation to distribute these assets to the beneficiaries of 
the employee benefit trust.

The employee benefit trusts own equity shares in the Company. These investments in the Company’s own shares are held at cost and 
are included as a deduction from equity attributable to the Company’s equity owners until such time as the shares are cancelled or 
transferred. Where such shares are subsequently transferred, any consideration received, net of any directly attributable incremental 
transaction costs and the related income tax effects, is included in equity attributable to the Company’s equity owners.

Client money
The Group holds money on behalf of clients in accordance with the Client Asset (“CASS”) rules of the FCA and other financial markets 
regulators in the countries in which the Group operates. The amounts held on behalf of clients at the balance sheet date are stated in 
notes 19 and 20. Segregated client funds comprise individual client balances which are pooled in segregated client money bank 
accounts. Segregated client money bank accounts hold statutory trust status restricting the Group’s ability to use the monies and 
accordingly such amounts and are not recognised on the Group’s Statement of Financial Position.

3. Segmental reporting
The Group’s principal business is online retail financial services including stockbroking and providing its clients with the ability to trade 
contracts for difference (“CFD”) and financial spread betting on a range of underlying shares, indices, foreign currencies, commodities 
and treasuries. The Group also makes these services available to institutional partners through white label and introducing broker 
arrangements. The Group’s CFDs are traded worldwide, whereas the financial spread betting products are only available to trade in the 
UK and Ireland and the Group provides stockbroking services only in Australia. The Group’s business is generally managed on a 
geographical basis and, for management purposes, the Group is organised into four segments: 

•  CFD and Spreadbet – UK and Ireland (“UK & IE”);

•  CFD – Europe; 

•  CFD – Australia, New Zealand and Singapore (“APAC”) and Canada; and

•  Stockbroking – Australia.

Stockbroking was previously reported within the APAC & Canada segment, however is now presented as an individual segment due to 
the growing significance of the business to the Group’s performance. The comparative information for the year ended 31 March 2018 
has been restated. These segments are in line with the management information received by the chief operating decision maker (“CODM”).

Revenues and costs are allocated to the segments that originated the transaction. Costs generated centrally are allocated to segments 
on an equitable basis, mainly based on revenue, headcount or active client levels, or where central costs are directly attributed to 
specific segments.

Year ended 31 March 2019

CFD and Spreadbet

Stockbroking

GROUP

Segment revenue net of introducing partner 
commissions and betting levies

Interest income

Net operating income
Segment operating expenses

Segment contribution
Allocation of central operating expenses

Operating profit
Finance costs

Allocation of central finance costs

UK & IE
£’000

Europe
£’000

48,170

1,558

49,728

(14,001)

35,727

(22,889)

12,838

(136)

(565)

27,090

1

27,091

(9,521)

(4,168)

(1)

(294)

Profit before taxation

12,137

(4,463)

APAC &
Canada
£’000

36,369

1,595

37,964

(13,599)

512

—

(446)

66

17,570

24,365

(21,738)

(23,853)

Australia
£’000

Central
£’000

Total
£’000

15,756

290

16,046

(4,875)

11,171

(12,582)

(1,411)

—

—

(1,411)

—

—

—

127,385

3,444

130,829

(81,062)

(123,058)

(81,062)

81,062

—

(1,305)

1,305

—

7,771

—

7,771

(1,442)

—

6,329

110

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 20193. Segmental reporting continued

Year ended 31 March 2018

CFD and Spreadbet

Stockbroking

GROUP

Segment revenue net of introducing partner 
commissions and betting levies

Interest income

Net operating income
Segment operating expenses

Segment contribution
Allocation of central operating expenses

Operating profit
Finance costs

Allocation of central finance costs

UK & IE
£’000

Europe
£’000

73,087

593

73,680

(16,001)

57,679

(25,603)

32,076

(62)

(484)

50,465

—

50,465

(9,840)

40,625

(26,734)

13,891

—

(320)

APAC 
& Canada
£’000

52,906

1,359

54,265

(13,632)

40,633

(24,971)

15,662

—

(306)

Profit before taxation

31,530

13,571

15,356

Australia
£’000

Central
£’000

Total
£’000

8,528

162

8,690

(912)

7,778

(8,170)

(392)

(1)

—

(393)

—

—

—

184,986

2,114

187,100

(85,478)

(125,863)

(85,478)

85,478

—

(1,110)

1,110

61,237

—

61,237

(1,173)

—

—

60,064

The measurement of net operating income for segmental analysis is consistent with that in the income statement.

The Group uses “Segment contribution” to assess the financial performance of each segment. Segment contribution comprises 
operating profit for the year before finance costs and taxation and an allocation of central operating expenses.

4. Total revenue
Revenue

GROUP

CFD and spread bet

Stockbroking

Other

Total

Interest income

GROUP

Bank and broker interest

Interest from clients

Interest on financial investments

Total

The Group earns interest income from its own corporate funds and from segregated client funds.

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

130,372

30,485

1,712

197,385

10,633

1,110

162,569

209,128

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

3,341

—

103

3,444

2,087

3

24

2,114

Annual Report and Financial Statements 2019

111

Financial statements5. Operating expenses

GROUP

Net staff costs (note 6)

IT costs

Sales and marketing

Premises

Legal and professional fees

Regulatory fees

Depreciation and amortisation

Other

Capitalised internal software development costs

Operating expenses

The above presentation reflects the breakdown of operating expenses by nature of expense.

6. Employee information
The aggregate employment costs of staff and Directors were:

GROUP

Wages and salaries

Social security costs

Other pension costs

Share-based payments

Total Director and employee costs
Contract staff costs

Capitalised internal software development costs

Net staff costs

Compensation of key management personnel is disclosed in note 31.

The monthly average number of Directors and employees of the Group during the year is set out below:

GROUP

By activity:

Key management

Client acquisition and maintenance

IT development and support

Global support functions

Total Directors and employees
Contract staff

Total staff

The Company had no employees during the current year or prior year.

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

51,659

20,017

16,320

7,312

4,612

2,925

7,325

13,122

123,292

(234)

57,936

16,949

20,558

6,224

4,027

2,951

6,810

10,645

126,100

(237)

123,058

125,863

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

41,293

5,494

1,465

817

49,069

5,068

54,137

(2,478)

51,659

46,106

6,677

1,354

3,003

57,140

3,475

60,615

(2,679)

57,936

Year ended
31 March 2019
Number

Year ended
31 March 2018
Number

7

343

146

149

645

36

681

7

278

133

148

566

26

592

112

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 20197. Finance costs

GROUP

Interest and fees on bank borrowings

Other finance costs

Total

8. Profit before taxation

GROUP

Profit before tax is stated after charging/(crediting):

Depreciation

Amortisation of intangible assets

Net foreign exchange gain

Operating lease rentals

Auditors’ remuneration for audit and other services (see below)

Fees payable to the Company’s auditors, PricewaterhouseCoopers LLP, were as follows:

GROUP

Audit services
Audit of CMC Markets plc’s financial statements

Audit of CMC Markets plc’s subsidiaries

Total audit fees

Non-audit services
Audit-related services

Tax compliance services

Other non-audit services

Total non-audit fees

Total fees

9. Taxation

GROUP

Analysis of charge for the year
Current tax:

Current tax on profit for the year
Adjustments in respect of previous years

Total current tax

Deferred tax:

Origination and reversal of temporary differences

Adjustments in respect of previous years

Impact of change in tax rate

Total deferred tax

Total tax

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

1,336

106

1,442

1,020

153

1,173

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

5,989

1,336

160

3,948

1,165

5,628

1,182

(599)

2,794

1,105

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

350

487

837

263

—

65

328

1,165

324

397

721

328

38

18

384

1,105

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

2,069

(70)

1,999

(1,697)

136

13

(1,548)

10,769
201

10,970

(656)

(29)

94

(591)

451

10,379

Annual Report and Financial Statements 2019

113

Financial statements9. Taxation continued
The standard rate of UK corporation tax charged was 19% with effect from 1 April 2017. Taxation outside the UK is calculated at the rates 
prevailing in the respective jurisdictions. The effective tax rate of 7.13% (year ended 31 March 2018: 17.28%) differs from the standard rate 
of UK corporation tax of 19% (year ended 31 March 2018: 19%). The differences are explained below:

GROUP

Profit before taxation

Profit multiplied by the standard rate of corporation tax in the UK of 19% (31 March 2018: 19%)

Adjustment in respect of foreign tax rates

Adjustments in respect of previous years

Impact of change in tax rate

Expenses not deductible for tax purposes

Income not subject to tax

Irrecoverable foreign tax

Recognition of previously unrecognised tax losses

Other differences

Total tax 

GROUP

Tax on items recognised directly in equity
Tax (charge)/credit on share-based payments

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

6,329

1,203

54

66

13

290

(9)

—

(1,594)

428

451

60,064

11,412

591

172

94

180

34

357

(2,262)

(199)

10,379

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

(57)

57

10. Earnings per share (“EPS”)
Basic EPS is calculated by dividing the earnings attributable to the equity owners of the Company by the weighted average number 
of Ordinary Shares in issue during each year excluding those held in employee share trusts which are treated as cancelled.

For diluted earnings per share, the weighted average number of Ordinary Shares in issue, excluding those held in employee share 
trusts, is adjusted to assume conversion of all dilutive potential weighted average Ordinary Shares, which consists of share options 
granted to employees during the year ended 31 March 2019. 

GROUP

Earnings attributable to ordinary shareholders (£’000)

Weighted average number of shares used in the calculation of basic earnings per share (’000)

Dilutive effect of share options (’000)

Year ended
31 March 2019

Year ended
31 March 2018

5,878

49,685

288,353

3,184

287,556

2,629

Weighted average number of shares used in the calculation of diluted earnings per share (’000)

291,537

290,185

Basic earnings per share (p)

Diluted earnings per share (p)

2.0p

2.0p

17.3p

17.1p

For the year ended 31 March 2019, 3,184,000 (year ended 31 March 2018: 2,629,000) potentially dilutive weighted average Ordinary Shares 
in respect of share options in issue were included in the calculation of diluted EPS.

11. Dividends

GROUP

Declared and paid in each year
Final dividend for 2018 at 5.95p per share (2017: 5.95p)

Interim dividend for 2019 at 1.35p per share (2018: 2.98p)

Total

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

17,191

3,901

21,092

17,137

8,582

25,719

The final dividend for 2019 of 0.68 pence per share, amounting to £1,966,000, was proposed by the Board on 5 June 2019 and has not 
been included as a liability at 31 March 2019. The dividend will be paid on 6 September 2019, following approval at the Company’s AGM, 
to those members on the register at the close of business on 2 August 2019.

114

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201911. Dividends continued
The dividends paid or declared in relation to the financial year are set out below:

GROUP

Declared per share
Interim dividend

Final dividend

Total dividend

12. Intangible assets

GROUP

Cost

At 1 April 2017
Additions

Transfers

Foreign currency translation

At 31 March 2018
Additions

Transfers

Research and development grant

Foreign currency translation

1.35

0.68

2.03

Goodwill
£’000

Computer
software
£’000

Trademarks and
trading licences
£’000

Client
relationships
£’000

Assets under
development
£’000

11,500

120,028

1,455

3,303

—

—

—

11,500

—

—

—

—

602

273

(2,186)

118,717

130

5,239

(871)

(205)

—

—

(50)

—

—

(324)

1,405

2,979

55

—

—

(12)

—

—

—

(20)

At 31 March 2019

11,500

123,010

1,448

2,959

Accumulated amortisation

At 1 April 2017
Charge for the year

Foreign currency translation

At 31 March 2018
Charge for the year

Disposals

Foreign currency translation

At 31 March 2019

Carrying amount
At 1 April 2017

At 31 March 2018

At 31 March 2019

(11,500)

(118,377)

—

—

(11,500)

—

—

—

(1,132)

2,185

(117,324)

(1,284)

1

139

(991)

(50)

47

(994)

(52)

—

8

(3,303)

—

324

(2,979)

—

—

20

(11,500)

(118,468)

(1,038)

(2,959)

—

—

—

1,651

1,393

4,542

464

411

410

—

—

—

Year ended
31 March 2019
Pence

Year ended
31 March 2018
Pence

2.98

5.95

8.93

Total
£’000

136,286

3,518

—

(2,642)

137,162

2,907

—

(871)

(272)

138,926

(134,171)

(1,182)

2,556

(132,797)

(1,336)

1

167

(133,965)

2,115

4,365

4,961

—

2,916

(273)

(82)

2,561

2,722

(5,239)

—

(35)

9

—

—

—

—

—

—

—

—

—

2,561

9

Computer software includes capitalised development costs of £26,487,000 relating to the Group’s Next Generation trading platform 
which has been fully amortised.

Impairment
Intangibles are tested for impairment if events or changes in circumstances indicate that the carrying amount of the asset may not 
be recoverable. There was no impairment identified in the year ended 31 March 2019 (year ended 31 March 2018: £nil).

At 31 March 2019, the Group had no material capital commitments in respect of intangible assets (at 31 March 2018: £2,200,000).

Annual Report and Financial Statements 2019

115

Financial statements13. Property, plant and equipment

GROUP

Cost

At 1 April 2017
Additions 

Disposals 

Foreign currency translation

At 31 March 2018
Additions

Transfers

Disposals

Foreign currency translation

At 31 March 2019

Accumulated depreciation

At 1 April 2017
Charge for the year

Disposals 

Foreign currency translation

At 31 March 2018
Charge for the year

Disposals

Foreign currency translation

At 31 March 2019

Carrying amount
At 1 April 2017

At 31 March 2018

At 31 March 2019

Leasehold
improvements
£’000

Furniture,
fixtures and
equipment
£’000

Computer
hardware
£’000

Construction
in progress
£’000

16,460

10,207

1,924

(138)

(440)

17,806

1,363

2,576

(355)

(51)

573

(163)

(121)

10,496

293

673

(473)

(47)

32,433

2,834

(40)

(387)

34,840

2,148

—

(13)

(31)

21,339

10,942

36,944

(7,567)

(2,161)

138

205

(9,385)

(2,078)

2

37

(8,711)

(500)

120

84

(9,007)

(679)

474

36

(24,625)

(2,967)

15

253

(27,324)

(3,232)

13

23

(11,424)

(9,176)

(30,520)

8,893

8,421

9,915

1,496

1,489

1,766

7,808

7,516

6,424

Total
£’000

59,100

8,640

(341)

(998)

66,401

3,804

—

(841)

(139)

69,225

(40,903)

(5,628)

273

542

(45,716)

(5,989)

489

96

(51,120)

18,197

—

3,309

—

(50)

3,259

—

(3,249)

—

(10)

—

—

—

—

—

—

—

—

—

—

—

3,259

20,685

—

18,105

The net book value amount of property, plant and equipment on 31 March 2019 includes £1,763,000 (31 March 2018: £3,191,000) 
in respect of computer hardware held under finance leases.

14. Deferred tax

GROUP

Deferred tax assets to be recovered within 12 months

Deferred tax assets to be recovered after 12 months

Deferred tax liabilities to be settled within 12 months

Deferred tax liabilities to be settled after 12 months

Net deferred tax asset

31 March 2019
£’000

31 March 2018
£’000

6,651

4,998

11,649

(1)

(1,154)

(1,155)

10,494

4,634

4,168

8,802

(5)

(677)

(682)

8,120

116

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201914. Deferred tax continued
Deferred income taxes are calculated on all temporary differences under the liability method at the tax rate expected to apply when 
the deferred tax will crystallise. The gross movement on deferred tax is as follows:

GROUP

At 1 April

Credit to income for the year

(Charge)/credit to equity for the year

Change in tax rate

Research and development tax credit

Foreign currency translation

At 31 March

31 March 2019
£’000

31 March 2018
£’000

8,120

1,561

(57)

(13)

948

(65)

8,089

685

57

(94)

—

(617)

10,494

8,120

The following table details the deferred tax assets and liabilities recognised by the Group and movements thereon during the year:

GROUP

At 1 April 2017
Credit/(charge) to income for the year
Credit to equity for the year

Change in tax rate

Foreign currency translation

At 31 March 2018
Credit to income for the year

Charge to equity for the year

Change in tax rate

Research and development tax credit

Foreign currency translation

At 31 March 2019

Tax losses
£’000

4,654

121
—

—

(475)

4,300

1,363

—

—

—

(74)

5,589

Accelerated
capital
allowances
£’000

Other timing
differences
£’000

2,067

(1,063)
—

(94)

56

966

162

—

(13)

—

—

1,115

1,368

1,627
57

—

(198)

2,854

36

(57)

—

948

9

Total
£’000

8,089

685
57

(94)

(617)

8,120

1,561

(57)

(13)

948

(65)

3,790

10,494

The recognition of deferred tax assets is based upon whether it is more likely than not that sufficient and suitable taxable profits will be 
available in the future against which the reversal of the temporary differences can be deducted. The recoverability of the Group’s deferred 
tax asset in respect of carry forward losses is based on an assessment of the future levels of taxable profit expected to arise that can 
be offset against these losses. The Group’s expectations as to the level of future taxable profits take into account the Group’s long-term 
financial and strategic plans and anticipated future tax adjusting items. In making this assessment, account is taken of business plans 
including the Board-approved Group budget. Key budget assumptions are discussed in the Directors’ viability statement.

Deferred tax assets are recognised for tax losses carried forward to the extent that the realisation of the related tax benefit through 
future taxable profits is probable. As at 31 March 2019 the Group did not recognise deferred tax assets of £11,036,000 (year ended 
31 March 2018: £12,922,000) in respect of losses amounting to £37,861,000 (year ended 31 March 2018: £43,513,000). In respect of these 
losses, £36,818,000 (year ended 31 March 2018: £42,497,000) relates to the Group’s Australian subsidiaries and there are no time limits 
on their utilisation. £1,043,000 (year ended 31 March 2018: £1,016,000) of the losses relates to the Group’s Information Internet Ltd 
subsidiary and there are no time limits on their utilisation.

The Group has recognised a deferred tax asset of £5,508,000 (year ended 31 March 2018: £4,268,000) in respect of losses of £18,363,000 
(year ended 31 March 2018: £14,227,000) in the Group’s Australian subsidiaries as at 31 March 2019. The Group has recognised a deferred 
tax asset of £81,000 (year ended 31 March 2018: £32,000) in respect of losses of £323,000 (year ended 31 March 2018: £172,000) in the 
Group’s Information Internet Ltd subsidiary as at 31 March 2019.

A deferred tax asset of £948,000 (year ended 31 March 2018: £nil) has arisen for the Group in respect of Research and Development tax 
credits arising in Australia which have not been used due to the existence of tax losses. The credits are expected to be utilised in future.

The change in the main rate of UK corporation tax from 19% to 17%, effective from 1 April 2020, passed into legislation in September 2016 
through the 2016 Finance Act. The Group has assessed the impact of these changes in line with accounting policies and all deferred tax 
balances are recorded at the tax rate expected to apply when the deferred tax will crystallise.

Annual Report and Financial Statements 2019

117

Financial statements15. Investment in subsidiary undertakings

COMPANY

At 1 April

Capital contribution relating to share-based payments

Amounts contributed by subsidiaries in relation to share-based payments

Investment

At 31 March

The list below includes all of the Group’s direct and indirect subsidiaries as at 31 March 2019:

31 March 2019
£’000

31 March 2018
£’000

166,737

168,906

798

(337)

149

1,773

(4,234)

292

167,347

166,737

CMC Markets Holdings Ltd

CMC Markets UK Holdings Ltd

CMC Markets UK plc

Information Internet Ltd

CMC Spreadbet plc

CMC Markets Overseas Holdings Ltd 

CMC Markets Asia Pacific Pty Ltd

CMC Markets Group Australia Pty Ltd

CMC Markets Stockbroking Ltd

CMC Markets Stockbroking Services Pty Ltd

CMC Markets Stockbroking Nominees Pty Ltd

CMC Markets Stockbroking Nominees (No. 2 Account) Ltd

CMC Markets Canada Inc

CMC Markets NZ Ltd

CMC Markets Singapore Pte Ltd

CMC Business Services (Shanghai) Limited

CMC Markets Germany GmbH

CMC Markets Middle East Management Ltd

Country of  
incorporation

England

England

England

England

England

England

Australia

Australia

Australia

Australia

Australia

Australia

Canada

New Zealand

Singapore

China

Germany

UAE

Principal activities

Holding company

Holding company

Online trading

IT development

Financial spread betting

Holding company

Online trading

Holding company

Stockbroking

Employee services

Stockbroking nominee

Dormant

Client introducing office

Online trading

Online trading

Training and education

Dormant

Management office

Held

Directly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Indirectly

Please refer to page 144 for the registered office addresses of the subsidiaries above.

All shareholdings are of Ordinary Shares. The issued share capital of all subsidiary undertakings is 100% owned, which also represents 
the proportion of the voting rights in the subsidiary undertakings.

CMC Markets Pty Ltd was dissolved during the year ended 31 March 2019.

The list below includes all of the Group’s employee benefit trusts as at 31 March 2019:

CMC Markets plc Employee Share Trust

CMC Markets plc UK Share Incentive Plan

CMC Markets plc (Discretionary Schemes) Employee Share Trust

CMC Markets 2007 Employee Benefit Trust 

CMC Employee Share Scheme Trust 

Country of
incorporation

Jersey

England

England

Isle of Man

Isle of Man

118

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201916. Trade and other receivables

Current
Gross trade receivables

Less: provision for impairment of trade receivables

Trade receivables

Amounts due from Group companies

Prepayments and accrued income

Stockbroking debtors

Other debtors

Non-current
Other debtors

Total

GROUP

COMPANY

31 March 2019
£’000

31 March 2018
£’000

31 March 2019
£’000

31 March 2018
£’000

8,185

(3,528)

4,657

—

12,391

82,510

18,433

117,991

2,693

120,684

7,455

(2,964)

4,491

—

8,065

19,386

15,998

47,940

2,237

50,177

—

—

—

870

162

—

13,610

14,642

—

—

—

505

237

—

13,703

14,445

—

—

14,642

14,445

Stockbroking debtors represent the amount receivable in respect of equity security transactions executed on behalf of clients with 
a corresponding balance included within trade and other payables (note 20).

As part of the transaction with ANZ Bank, the Group has deposited AUD 25,000,000 (£13,610,000) in escrow, which is included in other 
debtors above.

17. Derivative financial instruments
Assets

GROUP

Held for trading
Index, commodity, foreign exchange and treasury futures

Forward foreign exchange contracts

Held for hedging
Forward foreign exchange contracts – economic hedges

Forward foreign exchange contracts – net investment hedges

Total

Liabilities

GROUP

Held for trading
Index, commodity, foreign exchange and treasury futures

Forward foreign exchange contracts

Held for hedging
Forward foreign exchange contracts – economic hedges

Forward foreign exchange contracts – net investment hedges

Total

31 March 2019
Notional 
amount
£m

31 March 2019
Carrying 
amount 
£’000

31 March 2018
Notional 
amount
£m

31 March 2018
Carrying 
amount
£’000

87.6

98.4

16.8

—

627

1,902

356

—

202.8

2,885

98.6

270.2

19.9

—

388.7

3,275

3,218

842

—

7,335

31 March 2019
Notional 
amount
£m

31 March 2019
Carrying 
amount 
£’000

31 March 2018
Notional 
amount
£m

31 March 2018
Carrying 
amount
£’000

94.5

149.6

25.0

21.8

(1,624)

 (2,189)

(173)

(317)

120.6

415.8

2.2

23.6

(1,401)

(2,356)

(6)

(159)

290.9

(4,303)

562.2

(3,922)

The fair value of derivative contracts is based on the market price of comparable instruments at the balance sheet date. All derivative 
financial instruments have a maturity date of less than one year. 

Held for trading
As described in note 28, the Group enters derivative contracts in order to hedge its market price risk exposure arising from open 
client positions.

Annual Report and Financial Statements 2019

119

Financial statements17. Derivative financial instruments continued
Held for hedging
The Group’s forward foreign exchange contracts are designated as either economic or net investment hedges. 

Economic hedges are held for the purpose of mitigating currency risk relating to transactional currency flows arising from earnings in foreign 
currencies but do not meet the criteria for designation as hedges. During the year ended 31 March 2019, £48,000 of losses net of revaluation 
gains or losses relating to economic hedges were recognised in the income statement (year ended 31 March 2018: gains £311,000). 

The Group has designated a number of foreign exchange derivative contracts as hedges of the net investment in the Group’s foreign 
operations. At 31 March 2019, £7,383,000 (31 March 2018: £6,884,000) of fair value losses were recorded in net investment hedging reserve 
within other reserves. At 31 March 2019, £5,331,000 (31 March 2018: £5,293,000) of fair value gains were recorded in translation reserve 
within other reserves. 

During the year ended 31 March 2019, £499,000 (year ended 31 March 2018: gains £1,755,000) of fair value losses relating to net investment 
hedges were recognised in other comprehensive income. All changes in the fair value were treated as being effective under IFRS 9 
‘Financial Instruments’; as a result there was no amount reclassified from the net investment hedging reserve or translation reserve into 
the income statement.

The maximum exposure to credit risk at the reporting date is the fair value of the derivative assets at the balance sheet date.

The Group’s derivative positions are reported gross on the statement of financial position, as required by IAS 32 where there are no 
offset rights in place. There are no further netting arrangements or collateral posted which would impact the settlement of these balances. 

18. Financial investments

GROUP

UK government securities
At 1 April

Purchase of securities

Maturity of securities and coupon receipts

Accrued interest

Net losses transferred to equity

At 31 March

Equity securities
At 1 April

Purchase of securities

At 31 March

Total

31 March 2019
£’000

31 March 2018
£’000

21,152

11,287

(10,613)

103

84

20,272

21,426

(20,512)

24

(58)

22,013

21,152

—

66

66

—

—

—

22,079

21,152

The UK government securities are held by the Group in satisfaction of the FCA requirements to hold a “liquid assets buffer” against 
potential liquidity stress under BIPRU12.

The effective interest rates of UK government securities held at the year end range from 0.68% to 1.93%.

GROUP

Analysis of financial investments
Non-current

Current

Total

31 March 2019
£’000

31 March 2018
£’000

11,332

10,747

22,079

10,822

10,330

21,152

Financial investments are shown as current assets when they have a maturity of less than one year and as non-current when they have 
a maturity of more than one year.

120

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201919. Cash and cash equivalents

Gross cash and cash equivalents

Less: client monies

Cash and cash equivalents

Analysed as:

Cash at bank

Short-term deposits

GROUP

COMPANY

31 March 2019
£’000

31 March 2018
£’000

31 March 2019
£’000

31 March 2018
£’000

381,139

365,271

(332,410)

(304,803)

48,729

60,468

48,729

—

60,468

—

138

—

138

138

—

280

—

280

280

—

Cash and cash equivalents comprise cash at bank and other short-term highly liquid investments, with maturities of three months or 
less. Cash at bank earns interest at floating rates, based on daily bank deposit rates.

20. Trade and other payables

Current
Gross trade payables

Less: client monies

Trade payables

Amount due to Group companies

Tax and social security

Stockbroking creditors

Other creditors, accruals and deferred income

Non-current
Deferred income

Total

GROUP

COMPANY

31 March 2019
£’000

31 March 2018
£’000

31 March 2019
£’000

31 March 2018
£’000

340,042

(332,410)

352,826

(304,803)

7,632

48,023

—

27

75,752

17,161

100,572

4,810

105,382

—

272

16,992

26,409

91,696

5,389

97,085

11

—

11

—

—

—

58

69

—

69

—

—

—

15,160

—

—

75

15,235

—

15,235

Stockbroking creditors represent the amount payable in respect of equity and security transactions executed on behalf of clients with 
a corresponding balance included within trade and other receivables (note 16).

21. Borrowings

Current
Finance lease liabilities
Other liabilities

Non-current
Finance lease liabilities

Other liabilities

Amount due to Group companies

Total

The fair value of financial liabilities is approximate to the book value shown above.

Annual Report and Financial Statements 2019

GROUP

COMPANY

31 March 2019
£’000

31 March 2018
£’000

31 March 2019
£’000

31 March 2018
£’000

663

425

1,088

952

295

—

1,247

2,335

839
435

1,274

1,615

731

—

2,346

3,620

—

—

—

—

—

15,550

15,550

15,550

—
—

—

—

—

—

—

—

121

Financial statements21. Borrowings continued

GROUP

Finance lease liabilities
Amounts payable under finance lease:

Within one year

In the second to fifth years inclusive

After five years

Less: future finance charges

Present value of lease obligations

The present value of finance lease liabilities is repayable as follows:

GROUP

Within one year

In the second to fifth years inclusive

After five years

Present value of lease obligations

The weighted average interest rates paid were as follows:

GROUP

Finance leases

31 March 2019
£’000

31 March 2018
£’000

702

975

—

1,677

(62)

1,615

904

1,677

—

2,581

(127)

2,454

31 March 2019
£’000

31 March 2018
£’000

663

952

—

1,615

839

1,615

—

2,454

31 March 2019
%

31 March 2018
%

2.93

3.21

Bank loans
In March 2019, the syndicated revolving credit facility was renewed at a level of £40,000,000 (31 March 2018: £65,000,000) where 
£20,000,000 had a maturity date of March 2020 and £20,000,000 had a maturity date of March 2022. This facility can only be used 
to meet broker margin requirements of the Group. The rate of interest payable on any loans is the aggregate of the applicable margin 
and LIBOR. Other fees such as commitment fees, legal fees and arrangement fees are also payable on this facility (note 7).

Analysis of net cash

GROUP

Cash and cash equivalents

Borrowings

Net cash

GROUP

At 1 April

(Decrease)/increase in cash and cash equivalents

Proceeds from borrowings

Repayment of borrowings

Change in net cash resulting from cash flows
Effect of foreign exchange rate changes

At 31 March

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

48,729

(2,335)

46,394

60,468

(3,620)

56,848

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

56,848

(11,831)

(109,500)

110,785

46,302

92

46,394

44,424

13,883

(170,778)

171,686

59,215

(2,367)

56,848

122

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201922. Provisions

GROUP

At 1 April 2017
Additional provision 

Utilisation of provision 

Currency translation

At 31 March 2018
Additional provision 

Utilisation of provision 

Currency translation

At 31 March 2019

EBT
commitments
£’000

Property
related
£’000

160

—

(15)

—

145

—

(14)

—

131

1,575

494

—

(29)

2,040

330

(354)

(6)

2,010

Other
£’000

208

—

(208)

—

—

114

—

1

115

Total
£’000

1,943

494

(223)

(29)

2,185

444

(368)

(5)

2,256

The provision relating to employee benefit trusts (“EBT”) represents the obligation to distribute assets held in employee benefit trusts 
to beneficiaries. 

The property-related provisions include dilapidation provisions and discounted obligations under onerous lease contracts less any 
amounts considered recoverable by management. Dilapidation provisions have been capitalised as part of cost of leasehold 
improvements and are amortised over the term of the lease.

The other provisions balance on 31 March 2019 relates to provision for client compensation. 

GROUP

Analysis of total provisions
Current

Non-current

Total

23. Share capital and premium

GROUP AND COMPANY

Authorised
Ordinary Shares of 25p

Allotted, issued and fully paid
Ordinary Shares of 25p

Deferred Shares of 25p

Total

31 March 2019
£’000

31 March 2018
£’000

246

2,010

2,256

145

2,040

2,185

Number

£’000

31 March 2019

31 March 2018

31 March 2019

31 March 2018

400,000,000 400,000,000

100,000

100,000

289,091,700 289,008,354
2,478,086

2,478,086

291,569,786

291,486,440

72,272

620

72,892

72,252

620

72,872

Share class rights
The Company has two classes of shares, Ordinary and Deferred, neither of which carries a right to fixed income. Deferred Shares have 
no voting or dividend rights. In the event of a winding-up, Ordinary Shares shall be repaid at nominal value plus £500,000 each in priority 
to Deferred Shares.

GROUP AND COMPANY

At 1 April 2017
New shares issued

At 31 March 2018
New shares issued

At 31 March 2019

Ordinary Shares
Number

Deferred Shares
Number

Total
Number

288,103,959

2,478,086

290,582,045

904,395

—

904,395

289,008,354

2,478,086

291,486,440

83,346

—

83,346

289,091,700

2,478,086

291,569,786

Annual Report and Financial Statements 2019

123

Financial statements23. Share capital and premium continued
Share class rights continued

GROUP AND COMPANY

At 1 April 2017
New shares issued

At 31 March 2018
New shares issued

At 31 March 2019

Ordinary Shares
£’000

Deferred Shares
£’000

Share premium
£’000

72,026

226

72,252

20

72,272

620

—

620

—

620

46,236

—

46,236

—

46,236

Total
£’000

118,882

226

119,108

20

119,128

Movements in share capital and premium
During the year ended 31 March 2019, 83,346 (year ended 31 March 2018: 904,395) shares with nominal value of 25 pence were issued 
to employee benefit trusts.

During the year ended 31 March 2019, no Ordinary Shares were converted to Deferred Shares in accordance with the terms of grant 
to employees who have now left the Group (31 March 2018: nil).

24. Own shares held in trust
GROUP

Ordinary Shares of 25p

At 1 April 2017
Acquisition

Utilisation 

At 31 March 2018
Acquisition

Utilisation 

At 31 March 2019

Number

£’000

614,167

77,840

(18,637)

673,370

164,054

(329,831)

507,593

466

104

(3)

567

130

(93)

604

The shares are held by various employee benefit trusts for the purpose of encouraging or facilitating the holding of shares in the 
Company for the benefit of employees and the trustees will apply the whole or part of the trust’s funds to facilitate dealing in shares 
by such beneficiaries.

25. Other reserves

GROUP

At 1 April 2017
Currency translation differences

Gains on net investment hedges

Losses on financial investments

At 31 March 2018
Reclassification
Currency translation differences

Losses on net investment hedges

Gains on financial investments

Translation
reserve
£’000

Net investment
hedging reserve
£’000

Available-for-sale
reserve
£’000

FVOCI
reserve
£’000

8,386

(3,093)

—

—

(8,639)

—

1,755

—

5,293

(6,884)

—

38

—

—

—

—

(499)

—

(3)

—

—

(58)

(61)

61

—

—

—

—

—

—

—

—

—

(61)

—

—

84

23

Merger
reserve
£’000

(47,800)

—

—

—

Total
£’000

(48,056)

(3,093)

1,755

(58)

(47,800)

(49,452)

—

—

—

—

—

38

(499)

84

(47,800)

(49,829)

At 31 March 2019

5,331

(7,383)

Translation reserve
The translation reserve is comprised of translation differences on foreign currency net investments held by the Group. 

124

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201925. Other reserves continued
Net investment hedging reserve
Overseas net investments are hedged using forward foreign exchange contracts. Gains and losses on instruments used to hedge 
these overseas net investments are shown in the net investment hedging reserve. These instruments hedge balance sheet translation 
risk, which is the risk of changes in reserves due to fluctuations in currency exchange rates. All changes in the fair value of these 
hedging instruments were treated as being effective under IFRS 9 ‘Financial Instruments’.

Available-for-sale reserve – until 31 March 2018
Changes in the fair value and exchange differences arising on translation of investments that were classified as available-for-sale financial 
assets (such as debt investments) were recognised in OCI and accumulated in a separate reserve within other reserves. Amounts were 
reclassified to profit or loss when the associated assets were sold or impaired.

FVOCI reserve
The Group has certain debt investments measured at FVOCI. For these investments, changes in fair value are accumulated within the 
FVOCI reserve within other reserves. The accumulated changes in fair value are transferred to profit or loss when the investments are 
derecognised or impaired.

Merger reserve
The merger reserve arose following a corporate restructure in 2005 when a new holding company, CMC Markets plc, was created to 
bring all CMC companies into the same corporate structure. The merger reserve represents the difference between the nominal value 
of the holding company’s share capital and that of the acquired companies.

26. Cash generated from/(used in) operations

Cash flows from operating activities
Profit before taxation

Adjustments for:

Interest income

Dividends received

Finance costs

Depreciation

Amortisation of intangible assets

Research and development tax credit

Other non-cash movements including exchange rate movements

Share-based payment

Changes in working capital
Increase in trade and other receivables

Decrease/(increase) in amounts due from brokers

Increase/(decrease) in trade and other payables

Increase/(decrease) in net derivative financial instruments

Increase in provisions

GROUP

COMPANY

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

6,329

60,064

20,558

42,064

(3,444)

—

1,442

5,989

1,336

(233)

179

800

(70,610)

68,852

8,297

4,673

426

(2,114)

—

1,173

5,628

1,182

(333)

357

1,773

(18,659)

(37,497)

57,666

(5,269)

271

(267)

(21,090)

750

(253)

(42,168)

402

—

—

—

—

—

(197)

—

(6)

—

—

—

—

—

—

—

(14,249)

—

10,345

—

—

Cash generated from/(used in) operations

24,036

64,242

(252)

(3,859)

The movement in trade and other receivables for the year ended 31 March 2019 also includes £310,000 (31 March 2018: £310,000) 
of exceptional litigation income received during the year. This exceptional income was recognised in the year ended 31 March 2016.

Annual Report and Financial Statements 2019

125

Financial statements27. Financial instruments
Analysis of financial instruments by category
The following tables analyse financial assets and liabilities in accordance with the categories of financial instruments on an IFRS 9 basis 
at 31 March 2019 and on an IAS 39 basis at 31 March 2018.

GROUP

Financial assets
Cash and cash equivalents

Financial investments

Amounts due from brokers

Derivative financial instruments

Trade and other receivables excluding  
non-financial assets

Assets
at FVOCI
£’000

—

22,013

—

—

—

31 March 2019

Assets
at FVPL
£’000

Assets at
 amortised cost
£’000

—

66

—

2,885

48,729

—

88,035

—

Total
£’000

48,729

22,079

88,035

2,885

—

108,777

108,777

22,013

2,951

245,541

270,505

31 March 2019

Liabilities
at FVOCI
£’000

Liabilities
at FVPL
£’000

Lliabilities at
amortised cost
£’000

Financial liabilities
Trade and other payables excluding non-financial liabilities

Derivative financial instruments

Borrowings excluding finance lease liabilities

Finance lease liabilities

—

(317)

—

—

(317)

—

(99,485)

(3,986)

—

—

—

(720)

(1,615)

(3,986)

(101,820)

(106,123)

GROUP

Financial assets
Cash and cash equivalents

Financial investments

Amounts due from brokers

Derivative financial instruments

Trade and other receivables excluding  
non-financial assets

31 March 2018

Available 
for sale
£’000

Assets
at FVPL
£’000

Derivatives held
for hedging
£’000

Loans and
receivables
£’000

—

21,152

—

—

—

21,152

—

—

—

7,335

—

7,335

—

—

—

—

—

—

60,468

—

156,887

—

42,112

42,112

259,467

287,954

Total
£’000

(99,485)

(4,303)

(720)

(1,615)

Total
£’000

60,468

21,152

156,887

7,335

Financial liabilities
Trade and other payables excluding non-financial liabilities

Derivative financial instruments

Borrowings excluding finance lease liabilities

Finance lease liabilities

31 March 2018

Liabilities
at FVPL
£’000

Derivatives held
for hedging
£’000

Financial
liabilities at
amortised cost
£’000

—

(3,763)

—

—

—

(159)

—

—

(90,419)

—

(1,166)

(2,454)

Total
£’000

(90,419)

(3,922)

(1,166)

(2,454)

(3,763)

(159)

(94,039)

(97,961)

126

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201927. Financial instruments continued
Maturity analysis

GROUP

Financial assets
Cash and cash equivalents

Financial investments

Amounts due from brokers

Derivative financial instruments

Trade and other receivables

Financial liabilities
Trade and other payables

Derivative financial instruments

Borrowings

Finance lease liabilities

31 March 2019

On demand
£’000

Less than
three months
£’000

Three months
to one year
£’000

After
one year
£’000

48,729

—

88,035

—

91,290

228,054

(99,485)

—

—

—

—

66

—

2,885

945

3,896

—

(4,303)

(67)

(214)

(99,485)

(4,584)

—

10,260

—

—

13,849

24,109

—

—

(377)

(488)

(865)

Total
£’000

48,729

21,421

88,035

2,885

108,777

—

11,095

—

—

2,693

13,788

269,847

—

—

(301)

(975)

(99,485)

(4,303)

(745)

(1,677)

(1,276)

(106,210)

Net liquidity gap

128,569

(688)

23,244

12,512

163,637

GROUP

Financial assets
Cash and cash equivalents

Financial investments

Amounts due from brokers

Derivative financial instruments

Trade and other receivables

Financial liabilities
Trade and other payables

Derivative financial instruments

Borrowings

Finance lease liabilities

Net liquidity gap

31 March 2018

On demand
£’000

Less than
three months
£’000

Three months
to one year
£’000

After
one year
£’000

60,468

—

156,887

—

25,427

242,782

(90,419)

—

—

—

(90,419)

152,363

—

—

—

7,335

245

7,580

—

(3,922)

(72)

(263)

(4,257)

3,323

—

9,950

—

—

14,203

24,153

—

—

(404)

(641)

(1,045)

23,108

—

10,500

—

—

2,237

12,737

—

—

(746)

(1,677)

(2,423)

10,314

Total
£’000

60,468

20,450

156,887

7,335

42,112

287,252

(90,419)

(3,922)

(1,222)

(2,581)

(98,144)

189,108

Annual Report and Financial Statements 2019

127

Financial statements27. Financial instruments continued
Fair value estimation
The Group’s assets and liabilities that are measured at fair value are derivative financial instruments, financial investments in UK 
government securities and Equity securities. The table below categorises those financial instruments measured at fair value based 
on the following fair value measurement hierarchy:

•  Level 1 – quoted prices (unadjusted) in active markets for identical assets or liabilities;

•  Level 2 – inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly 

(that is, as prices) or indirectly (that is, derived from prices); or

•  Level 3 – inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs).

GROUP

Financial investments

Derivative financial instruments (current assets)

Derivative financial instruments (current liabilities)

GROUP

Financial investments

Derivative financial instruments (current assets)

Derivative financial instruments (current liabilities)

Level 1
£’000

22,013

—

—

22,013

Level 1
£’000

21,152

—

—

21,152

31 March 2019

Level 2
£’000

—

2,885

(4,303)

(1,418)

31 March 2018

Level 2
£’000

—

7,335

(3,922)

3,413

Level 3
£’000

66

—

—

66

Level 3
£’000

—

—

—

—

Total
£’000

22,079

2,885

(4,303)

20,661

Total
£’000

21,152

7,335

(3,922)

24,565

28. Financial risk management
The Group’s day-to-day business activities naturally expose it to strategic, financial (including credit, counterparty, market and 
liquidity) and operational risks. The Board accepts that it cannot place a cap or limit on all of the risks to which the Group is exposed. 
However, effective risk management ensures that risks are managed to an acceptable level. The Board is ultimately responsible for 
the implementation of an appropriate risk strategy, defining and communicating the Group’s risk appetite, the establishment and 
maintenance of effective systems and controls, and continued monitoring of the adherence to Group policies. The Group has adopted 
a standard risk process, through a five-step approach to risk management: risk identification; risk assessment; risk management; risk 
reporting; and risk monitoring. The approach to managing risk within the business is governed by the Board-approved Risk Appetite 
Statement and Risk Management Framework.

The Board sets the strategy and the policies for managing these risks and delegates the monitoring and management of these risks 
to various Committees including the Risk Management Committee, which in turn reports to the Group Risk Committee.

The Group’s ICAAP review document is prepared under the requirements set out in the Financial Conduct Authority (“FCA”) Rulebook 
in accordance with CRD IV1. A key purpose of an ICAAP review document is to inform a firm’s board of the ongoing assessment of the 
firm’s risks, how the firm intends to mitigate those risks, and how much current and future capital is necessary to hold against those risks. 
This is achieved by considering potential stresses as well as mitigating factors.

Financial risks arising from financial instruments are categorised into market, credit, counterparty and liquidity risks which, together 
with how the Group categorises and manages these risks, are described below.

1  The Capital Requirements Directive (2013/36/EU) (“CRD”) and the Capital Requirements Regulation (575/2013) (“CRR”), called “CRD IV”.

128

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201928. Financial risk management continued
Market risk
Market risk is defined as the risk that the value of our residual portfolio will decrease due to the change in market risk factors. 
The three standard market risk factors are price moves, interest rates and foreign exchange rates.

Market price risk
This is the risk that the fair value of a financial instrument will fluctuate due to changes in market prices other than due to currency 
or interest rate risk.

Mitigation of market risk
The Group benefits from a number of factors which also reduce the volatility of its revenue and protect it from market shocks as follows:

•  Natural mitigation of concentration

 The Group acts as a market maker in around 10,000 instruments, specifically equities, equity indices, commodities, treasuries, foreign 
exchange and cryptocurrencies. Due to the high level of notional turnover there is a high level of internal crossing and natural aggregation 
across instruments and asset classes to mitigate significant single instrument concentration risk within the portfolio.

•  Natural aggregation

 In the year ended 31 March 2019, the Group traded with around 53,000 clients. This large international client base has a diverse 
range of trading strategies resulting in the Group enjoying a high degree of natural aggregation between clients. This “portfolio 
effect” leads to a significant reduction in the Group’s net market risk exposure.

•  Ease of hedging

 The Group predominantly acts as a market maker in linear, highly liquid financial instruments in which it can easily neutralise market 
risk exposure through its prime broker (“PB”) arrangements. In order to avoid over-reliance on one arrangement the Group has six 
PB relationships. For instruments where there is no equivalent underlying market (e.g. Countdowns) the Group controls its risk through 
setting low position/exposure limits. This is further augmented by dealer monitoring and intervention, which can take the form of 
restricting the size offered or, if deemed necessary, restricting the clients’ ability to take a position in an instrument.

Market risk limits
Market risk positions are managed in accordance with the Group’s Risk Appetite Statement and Group Risk Management Framework 
to ensure that the Group has sufficient capital resources to support the calculated market risk capital requirement as well as staying 
within the risk appetite. The Group manages this component under notional position limits that are set on an instrument and asset 
class level with overarching capital-based limits.

Client exposures can vary significantly over a short period of time and are highly dependent on underlying market conditions. 
The Group’s own funds requirement (“OFR”) is calculated as per the CRR. It has increased against the prior year but remains within 
the Board-approved risk appetite.

GROUP OFR

Asset class
Consolidated equities

Commodities

Fixed income and interest rates

Foreign exchange

Countdowns and Digital 100s

Cryptocurrencies

31 March 2019
£’000

31 March 2018
£’000

26,530

4,388

1,740

15,139

—

109

3,974

3,569

533

3,882

7

—

47,906

11,965

Market price risk – stress testing
Group Financial Risk conducts market price risk stress testing on a daily basis. The stress testing approach is tailored according to the 
asset class and the client behaviour to ensure the most suitable stress testing model is used. For example longer/shorter holding periods, 
intraday movements or end-of-day positions, historical volatility or Conditional Value at Risk (“CVaR”)/Expected Tail Loss (“ETL”) (for severe 
market movements). It should be noted that the Group not only runs likely and probable scenarios but also extreme case stress scenarios, 
where the stress factors simulate almost ‘black swan’ type events to ensure capital adequacy would be maintained.

None of the stress tests run through the year implied any significant risk to the capital adequacy or ongoing profitability of the Group.

Annual Report and Financial Statements 2019

129

Financial statements 
 
 
28. Financial risk management continued
Non-trading book interest rate risk
Interest rate risk arises from either less interest being earned or more being paid on interest-bearing assets and liabilities due to a change 
in the relevant floating rate.

Interest rate risk is felt by the Group through a limited number of channels: income on segregated client and own funds; debits on client 
balances that are over a pre-defined threshold; and changes to the value of fixed rate UK government securities held.

The sensitivity analysis performed is based on a reasonable and possible move in the floating rate by 0.5% upwards and 0.25% 
downwards. This is in line with the movement used for the year ended 31 March 2018.

This is summarised in the below table and reflects the Group’s view that in the current economic environment, interest rate volatility 
is unlikely to have a significant impact on the profits of the Group. 

Changes in interest rate variables result in a decrease/increase in the fair value of fixed rate financial assets classified as available for 
sale. This has no material impact on the Group’s equity.

GROUP

Impact of

Profit after tax

Equity

GROUP

Impact of

Profit after tax

Equity

31 March 2019

Absolute increase
£’000

Absolute decrease
£’000

0.50% change

0.25% change

905

905

31 March 2018

(570)

(570)

Absolute increase
£’000

Absolute decrease
£’000

0.50% change

0.25% change

863

863

(523)

(523)

Non-trading book foreign exchange risk
Foreign exchange risk is the risk that the Group’s results are impacted by movements in foreign exchange rates.

CMC is exposed to foreign exchange risk in the form of transaction and translation exposure. 

Transaction exposure is from holdings of cash and other current assets and liabilities in a currency other than the base currency 
of the entity. This risk is hedged each month by the Liquidity Risk Management team according to a policy based on a cap and floor 
model, with gains/losses recognised in the income statement. Any foreign exchange transaction exposures are hedged in accordance 
with Group Foreign Exchange Hedging Policy. Given the effectiveness of the hedging programme (Income statement impact in year 
ended 31 March 2019: loss of £48,000; year ended 31 March 2018: gain of £311,000), no sensitivity analysis has been performed. 
These “fair value hedges” are derivative financial instruments and are reported as described in note 17.

Translation exposure occurs when the net assets of an entity are denominated in a foreign currency other than GBP, when the Consolidated 
Statement of Financial Position is prepared. The Group hedges this exposure by using FX forwards. These “net investment hedges” are 
derivative financial instruments and are reported as described in note 17. The unhedged portion does not pose a significant risk to the 
capital adequacy or to the ongoing profitability of the Group.

Credit risk
Credit risk is the risk of losses arising from a borrower or counterparty failing to meet its obligations as they fall due. Credit risk is divided 
into Credit and Counterparty risk. Below are the channels of credit risk the Group is exposed through:

• 

Institutions (Credit institution (“CIs”) and Cryptocurrency counterparties); and

•  Client.

Credit institution credit risk
The Group has relationships with a number of counterparties that provide prime brokerage and/or banking services (e.g. cash accounts, 
foreign exchange trading, credit facilities, custodian services, etc.). All these market counterparties can be described as CIs as defined 
by Article 4 “Definitions” in the CRR (“credit institution” is defined as an undertaking the business of which is to take deposits or other 
repayable funds from the public and to grant credits for its own account).

130

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201928. Financial risk management continued
Credit risk continued
Cryptocurrency counterparties credit risk
The Group began to offer cryptocurrency CFDs in 2018 and as a result has opened relationships with cryptocurrency providers in order 
to hedge client exposures. The Group considers these counterparties as institutions as defined in Article 4 (1) of the CRR.

CIs and cryptocurrency counterparties credit risk can be felt in the following ways:

•  For CIs used as a bank and those as a broker, the Group does not receive the funds the CIs hold on the Group’s account.

•  For CIs used as a prime broker, a default will result in a loss of any unrealised profits and could causes the need to re-hedge 

at a different broker at a different price.

•  For Cryptocurrency counterparties, the loss of physical assets (cryptocurrencies).

Mitigation of CIs credit risk 
To mitigate or avoid a credit loss:

•  The Group maintains, where practical, a range of relationships to reduce over-reliance on a single CI – as detailed in the Group 

Counterparty Concentration Risk Policy.

•  The Group monitors the credit worthiness of the credit institution and reviews counterparties at least annually – as detailed in the 

Group Hedge Counterparty Selection Policy.

Contractual losses can be reduced by the “close-out netting” conditions in the ISDA and broker agreements. If a specified event 
of default occurs, all transactions or all of a given type are terminated and netted (i.e. set off against each other) at market value or, 
if otherwise specified in the contract or if it is not possible to obtain a market value, at an amount equal to the loss suffered by the 
non-defaulting party in replacing the relevant contract.

In order to manage both Credit Risk and Counterparty Credit Risk within appetite the Group sets a limit, articulated in a policy, against 
the total balance that can be held with each rated institution. The limit is expressed as a maximum percentage of capital. Liquidity Risk 
Management monitors the credit quality of all CIs, by tracking the credit ratings issued by Standard & Poor’s and Fitch rating agencies 
and the credit default swap (“CDS”) spreads determined in the CDS market. Credit ratings, rating outlooks and CDS spreads are reported 
to senior management on a weekly basis with any changes highlighted. 

All CIs that the Group transacts with are of investment grade quality; however, no quantitative credit rating limits are set by the Group 
that CIs must exceed because the choice of suitable CIs is finite and therefore setting minimum rating limits could lead to the possibility 
that no CIs are able to meet them. As an alternative, the Group reviews negative rating action and large CDS spread widening to CIs on 
a case-by-case basis. Should an institution’s credit rating falls below investment grade, the Risk Management Committee will be called 
and options discussed. Possible actions by the Group to reduce exposure to CIs depend on the nature of the relationship and the practical 
availability of substitute CIs. Possible actions include the withdrawal of cash balances from a CI on a daily basis, switching a proportion 
of hedge trading to another prime broker CI or ceasing all commercial activity with the CI.

The tables below present CMC Markets’ exposure to credit institutions (or similar) based on their long-term credit rating:

GROUP

AA+ to AA-

A+ to A-

BBB+ to BBB-

Unrated

31 March 2019

Cash and cash
equivalents
(net of bank
overdraft)
£’000

Amounts due
from brokers
£’000

Net derivative
financial
instruments
£’000

33,151

13,721

1,838

19

48,729

—

40,633

43,416

3,986

88,035

Total
£’000

33,151

53,286

44,904

4,005

—

(1,068)

(350)

—

(1,418)

135,346

Annual Report and Financial Statements 2019

131

Financial statements28. Financial risk management continued
Credit risk continued
Mitigation of CIs credit risk continued

GROUP

AA+ to AA-

A+ to A-

BBB+ to BBB-

Unrated

Cash and cash
equivalents
(net of bank
overdraft)
£’000

22,979

6,963

30,526

—

31 March 2018

Amounts due
from brokers
£’000

Net derivative
financial
instruments
£’000

—

113,000

41,164

2,723

—

2,735

678

—

3,413

Total
£’000

22,979

122,698

72,368

2,723

220,768

60,468

156,887

No cash balances or deposits with institutions were considered past due but not impaired or impaired (year ended 31 March 2018: £nil).

Client credit risk
The Group operates a real-time mark-to-market leveraged trading facility where clients are required to lodge collateral against positions, 
with any profits and losses generated by the client credited and debited automatically to their account. As with any leveraged product 
offering, there is the potential for a client to lose more than the collateral lodged.

Client risk captures the risk associated with a client defaulting on its obligations due to the Group. As the Group does not offer most 
of its retail clients credit terms and has a robust liquidation process, client counterparty credit risk will in general only arise when markets 
and instruments gap and the movement in the value of a client’s leveraged portfolio exceeds the value of equity that the client has held 
at the Group leaving the client account in deficit.

‘Negative balance protection’ accounts do not pose Credit Risk to the Group as the maximum loss for this account type is limited to 
their account value.

Mitigation of client credit risk
•  Liquidation process

 This is the automated process of closing a client’s open position if the total equity is not enough to cover a predefined percentage 
of required margin for the portfolio held.

 Pre-emptive processes are also in place where a client’s free equity (total equity less total margin requirement) becomes negative1. 
At this point the client is requested to deposit additional funds and is restricted from increasing their position.

1  Clients in some regions may use limited risk accounts, where it is guaranteed that a client cannot move to a negative equity balance.

•  Tiered margin

 Tiered margin was implemented in September 2013 on the Next Generation platform. It enables the Group to set higher margin rates 
(therefore requiring a client to lodge more collateral) against positions that are deemed to be more risky due to risk profile, which 
could be due to size relative to the underlying turnover, the Group’s risk appetite or volatility of the instrument.

•  Position limits

 Position limits can be implemented on an instrument and client level on the Next Generation platform. The instrument level enables 
the Group to control the total exposure the Group acquires in a single instrument. At a client level this ensures that the client can 
only reach a pre-defined size in any one instrument or asset class.

Client credit risk stress testing
None of the stress tests run through the year implied any significant risk to the capital adequacy or to the ongoing profitability of the Group.

132

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 2019 
 
 
 
28. Financial risk management continued
Credit risk continued
Client debt history
The Group establishes specific provisions against debts due from clients where the Group determines that it is probable that it will 
be unable to collect all amounts owed in accordance with contractual terms of the client’s agreements. Net debt provided for in the year 
ended 31 March 2019 amounted to £1,126,000 (year ended 31 March 2018: £323,000), the provision representing 0.7% of total revenue 
(year ended 31 March 2018: 0.2%). Bad debt written off during the year ended 31 March 2019 was £562,000 or 0.3% of revenue 
(year ended 31 March 2018: £850,000, 0.4% of revenue). 

The table below details the movement on the Group provision for impairment of trade receivables:

GROUP

Opening provision

Net debt provided

Debt written off

Closing provision

31 March 2019
£’000

31 March 2018
£’000

2,964

1,126

(562)

3,528

3,491

323

(850)

2,964

Debt ageing analysis
The Group works efficiently to minimise the effects of client debts on the Company’s profit and loss. Client debts are managed very 
early in their life cycle in order to minimise the likelihood of them becoming doubtful debts or of being written off. There are no debts 
past due which have not been impaired. The following table sets out ageing of debts that are past due and the provisions charged 
against them:

GROUP

Less than one month

One to three months

Three to 12 months

Over 12 months

GROUP

Less than one month

One to three months

Three to 12 months

Over 12 months

31 March 2019

Debt
£’000

1,406

286

294

6,199

8,185

31 March 2018

Debt
£’000

3,178

1,166

241

2,870

7,455

Provision
£’000

34

171

232

3,091

3,528

Provision
£’000

2

481

192

2,289

2,964

Liquidity risk
Liquidity risk is the risk that there is insufficient available liquidity to meet the obligations of the Group as they fall due.

Liquidity is managed centrally for the Group by the Liquidity Risk Management team. The Group utilises a combination of liquidity 
forecasting and stress testing (formally documented in the Individual Liquidity Adequacy Assessment (“ILAA”)) to ensure that it retains 
access to sufficient liquid resources in both normal and stressed conditions to meet its liabilities as they fall due. Liquidity forecasting 
fully incorporates the impact of liquidity regulations in force in each jurisdiction and other impediments to the free movement of liquidity 
around the Group, including its own protocols on minimum liquidity to be retained by overseas entities. 

Stress testing is undertaken on a quarterly basis upon a range of individual and combined, firm-specific and market-wide, short and 
medium-term scenarios that represent plausible but severe stress events to ensure the Group has appropriate sources of liquidity 
in place to meet such events. 

Annual Report and Financial Statements 2019

133

Financial statements28. Financial risk management continued
Liquidity risk continued
Due to the risk management strategy adopted and the changeable scale of the client trading book, the largest and most variable 
consumer of liquidity is PB margin requirements. The collateral calls are met in cash from own funds but to ensure liquidity is available 
for extreme spikes, the Group has a committed bank facility of £40.0 million to meet short-term liquidity obligations to PBs in the event 
that it does not have sufficient access to own cash and to leave a sufficient liquidity buffer to cope with a stress event.

The Group does not actively engage in maturity transformation as part of its underlying business model and therefore maturity 
mismatch of assets and liabilities does not represent a material liquidity risk.

Own funds
Own funds is a key measure the Group uses to monitor the overall level of liquidity available to the Group. Own funds includes 
investments in UK government securities which are held to meet the Group’s liquid asset buffer (“LAB” – as set by the FCA). These 
UK government securities are BIPRU 12.7 eligible securities and are available to meet liabilities which fall due in periods of stress. 
The derivation of own funds is shown in the table below:

GROUP

Cash and cash equivalents (net of bank overdraft)

Amount due from brokers

Financial investments

Derivative financial instruments (current assets)

Less: title transfer funds

Less: derivative financial instruments (current liabilities)

Own funds

31 March 2019
£’000

31 March 2018
£’000

48,729

88,035

22,079

2,885

161,728

(7,632)

(4,303)

60,468

156,887

21,152

7,335

245,842

(48,023)

(3,922)

149,793

193,897

The following Own Funds Flow Statement summarises the Group’s generation of own funds during each year and excludes all cash 
flows in relation to monies held on behalf of clients. Additionally, short-term financial investments, amounts due from brokers and 
amounts receivable/(payable) on the derivative financial instruments have been included within “own funds” in order to provide 
a clear presentation of the Group’s potential cash resources.

Liquidity risk

GROUP

Operating activities

Profit before tax
Adjustments for:

Finance costs

Depreciation and amortisation

Other non-cash adjustments

Tax paid

Own funds generated from operating activities

Movement in working capital

(Outflow)/inflow from investing activities
Net purchase of property, plant and equipment and intangible assets

Proceeds from issuance of Ordinary Shares

Other (outflow)/inflow from investing activities

Outflow from financing activities
Interest paid

Dividends paid

Other outflow from financing activities

Total outflow from investing and financing activities

(Decrease)/increase in own funds
Own funds at the beginning of the year

Effect of foreign exchange rate changes

Own funds at the end of the year

31 March 2019
£’000

31 March 2018
£’000

6,329

60,064

1,442

7,325

672

1,173

6,810

1,288

(7,590)

(13,787)

8,178

55,548

(21,393)

(4,882)

(6,711)

—

(341)

(1,442)

(21,092)

(1,395)

(30,981)

(44,196)

193,897

92

(12,116)

42

2,206

(1,173)

(25,719)

(1,012)

(37,772)

12,894

183,370

(2,367)

149,793

193,897

134

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201928. Financial risk management continued
Capital management
The Group’s objectives for managing capital are as follows:

•  to comply with the capital requirements set by the financial market regulators to which the Group is subject;

•  to ensure that all Group entities are able to operate as going concerns and satisfy any minimum externally imposed capital 

requirements; and

•  to ensure that the Group maintains a strong capital base to support the development of its business.

The capital resources of the Group consist of equity, being share capital reduced by own shares held in trust, share premium, other 
reserves and retained earnings, which at 31 March 2019 totalled £205,080,000 (31 March 2018: £220,030,000).

The Group is supervised on a consolidated basis by the FCA.

The Group’s ICAAP, prepared under the requirements of the FCA and the Capital Requirements Directive, is an ongoing assessment 
of CMC Markets’ risks and risk mitigation strategies, to ensure that adequate capital is maintained against risks that the Group wishes 
to take to achieve its business objectives.

The outcome of the ICAAP is presented as an Internal Capital Assessment document covering the Group. It is reviewed and approved 
by the Board on an annual basis.

Further information on the Group’s management of regulatory capital is provided in the “Pillar 3 Disclosure” report, which is available 
on the CMC Markets plc website (www.cmcmarkets.com/group). The Group’s country-by-country reporting disclosure is also available 
in the same location on the website.

29. Share-based payment
The Company operates both equity and cash settled share options schemes for certain employees including Directors.

Current awards have been granted under the terms of the Management Equity Plan 2015 (“2015 MEP”), the UK Share Incentive Plan 
(“UK SIP”) and the International Share Incentive Plan (“Australian SIP”). Equity settled schemes are offered to certain employees, 
including Executive Directors in the UK and Australia and automatically vest on vest date subject to conditions described below for 
each scheme. Cash settled schemes are offered to certain employees outside of the UK and Australia. Equity schemes for UK 
employees are settled net of employee taxes due.

Income statement charge for share-based payments
The total charge costs relating to these schemes for the year ended 31 March 2019 was £817,000 (year ended 31 March 2018: £3,003,000).

For the year ended 31 March 2019 the charge relating to equity-settled share-based payments was £800,000 (year ended 31 March 2018: 
£1,773,000) and the charge relating to cash-settled share-based payments was £17,000 (year ended 31 March 2018: £1,230,000).

No shares were gifted to employees during the year (year ended 31 March 2018: nil).

Current schemes
2015 MEP
Share options granted under the 2015 MEP have been in the form of “non-market performance” or a combination of “non-market 
performance” and “market performance” awards. The Remuneration Committee approves any awards made under the 2015 MEP. 
Current schemes are:

•  Executive Retention Scheme: awards to certain Executive Directors which were granted at listing and in November 2016. The only 
vesting condition of the shares granted at listing is that the Executive Directors remain employed by the Group. The options have 
dividend equivalence where additional shares will be awarded in place of dividends on vesting. Equity settled awards made in 
November 2016, July 2017 and July 2018 are a combination of “market performance” and “non-market performance” awards. The 
awards are based on three performance conditions: total shareholder return (“TSR”), diluted earnings per share and customer 
satisfaction measures, and in addition the employee must remain employed by the Group.

•  Long Term Incentive Plan: awards to senior management and critical staff, excluding Executive Directors, which were granted at 

listing and in November 2016. The only vesting condition of the awards made at listing is that the employees remain employed by 
the Group. The options have dividend equivalence where additional shares will be awarded in place of dividends on vesting. Equity 
settled awards made in November 2016, July 2017, March 2018 and July 2018 are a combination of “market performance” and “non-market 
performance” awards. The awards are based on up to three performance conditions: total shareholder return (“TSR”), diluted earnings per 
share and customer satisfaction measures, and in addition the employee must remain employed by the Group. 

Annual Report and Financial Statements 2019

135

Financial statements29. Share-based payment continued
Current schemes continued
2015 MEP continued
The fair value of awards made under the TSR criteria for the schemes granted above was calculated using an options pricing model 
and was 29.2 pence per option for the November 2016 scheme, 27.9 pence per option for the July 2017 scheme and 37.8 pence per option 
for the July 2018 scheme. The significant inputs into the model were share price at grant date of 192.5 pence, volatility of 39%, and an 
expected option life of three years for the November 2016 scheme, share price at grant date of 147.3 pence, volatility of 48%, and an 
expected option life of three years for the July 2017 scheme and share price at grant date of 204.7 pence, volatility of 44%, and an 
expected option life of three years for the July 2018 scheme.

Number

Scheme

Share 
price
 at award

Vesting date

Executive Retention Scheme

192.5p 13 September 2019

Executive Retention Scheme

147.3p

27 July 2020

At the start
 of the year

306,147

871,565

Executive Retention Scheme

204.7p

5 July 2021

— 369,442

Long Term Incentive Plan

Long Term Incentive Plan

Long Term Incentive Plan
Long Term Incentive Plan

Long Term Incentive Plan

Total

192.5p 13 September 2019

339,566
27 July 2020 2,059,663
338,430

1 April 2020
1 April 2021

338,430

147.3p

154.3p
154.3p

204.7p

5 July 2021

— 637,290

(58,622)

Awarded
 during the 
year

Forfeited
 during the
 year

—

—

—

—

—

— (49,271)

— (91,768)

—

—

—

—

Dividend
 equivalent
 awarded
 during the
 year

16,422

46,751

19,817

12,409

88,108

5,450

5,450

27,317

Exercised
 during the
 year

At the end
 of the year

— 322,569

—

918,316

— 389,259

— 302,704

— 2,056,003

— 343,880

— 343,880

— 605,985

4,253,801

1,006,732

(199,661)

221,724

— 5,282,596

No awards for the Executive Retention Scheme and the Long Term Incentive Plans in the above table vested during the year.

In addition, cash settled awards were granted on listing of which 105,000 vested on 5 February 2019. Four further tranches of cash settled 
awards have been granted and vest in periods from April 2020 to July 2021. Balances of 40,035 awards, 152,338 awards, 121,510 awards 
and 59,187 awards in each of the four tranches remained at the end of the period. All of these awards benefit from dividend equivalence. 
The value of these awards is the share price on the date these awards vest.

UK and Australia SIP awards
SIP awards of £3,600 of free shares were made to all eligible UK employees at listing on 11 February 2016. An equivalent of £3,600 of free 
shares was also made to all eligible Australian employees on 10 May 2016. All free shares vested in February 2019, three years after listing 
should the employees have remained employed by the Group as at the vest date. Shares awarded under the UK scheme are held in trust 
in accordance with UK tax authority conditions and all shares awarded under the Australian scheme are held in a UK trust. Employees are 
entitled to receive dividends in the form of additional shares on the shares held in trust as long as they remain employees.

UK employees were also invited to subscribe for up to £1,800 of partnership shares relating to each of the tax years to 5 April 2016, 
5 April 2017, 5 April 2018 and 5 April 2019 with the Company matching on a one-for-one basis. All matching shares vest after three years 
should the employee remain employed by the Group for the term of the award.

Australian employees were invited to subscribe for up to the equivalent of £1,800 of investment shares on 5 July 2016, 5 April 2017 and 
5 April 2018 with the Company matching on a one-for-one basis. Matching shares for each scheme vest on 5 April 2019, 5 April 2020 
and 5 April 2021 should the employee remain employed by the Group for the term of the award.

136

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201929. Share-based payment continued
Current schemes continued
UK and Australia SIP Awards continued

Country of award

Award date

Share price
 at award

Vesting period/date

At the start 
of the year

Awarded 
during the 
year

Forfeited 
during the 
year

Exercised 
during the 
year

At the end 
of the year

Number

UK

UK

UK

UK

Australia

Australia

Australia

Australia

Total

11 February 2016

240.0p

10 February 2019

330,000

— (69,000)

(261,000)

—

April 2016 to
March 2017

285.3p to 
112.6p

April 2017 to 
March 2018

April 2018 to 
March 2019

10 May 2016

5 July 2016

5 April 2017

5 April 2018

171.4p to 
115.3p

85.5p to 
204.5p

250.5p

266.3p

118.0p

178.2p

April 2019 to 
March 2020

April 2020 to 
March 2021

April 2021 to 
March 2022

163,878

— (17,795)

(1,450)

144,633

126,840

— (12,313)

(1,037)

113,490

— 113,462

(3,721)

— 109,741

10 February 2019

102,027

— (18,681)

(83,346)

6 April 2019

5 April 2020

5 April 2021

12,618

15,219

—

—

—

6,049

—

—

—

(2,704)

(3,333)

—

—

9,914

11,886

6,049

750,582

119,511

(121,510)

(352,870)

395,713

The weighted share price at the exercise date of options exercised during the year ended 31 March 2019 was 117.6 pence (2018: 150.3 pence).

The fair value of SIP awards is determined to be the share price at grant date without making adjustments for dividends as awardees 
are entitled to dividend equivalents over the vesting period.

Movement in share options
1,347,967 new share options were granted in the year ended 31 March 2019 (2018: 4,048,933) and these are detailed above in the current 
schemes section. Movements in the number of share options outstanding are as follows:

GROUP

At beginning of year

Awarded (including dividend equivalents)

Forfeited

Exercised

At end of year

31 March 2019
Number

31 March 2018
Number

5,004,383

1,347,967

2,934,850

4,048,933

(321,171)

(445,174)

(352,870)

(1,534,226)

5,678,309

5,004,383

30. Retirement benefit plans
A defined contribution plan is a post-employment benefit plan into which the Group pays fixed contributions to a third-party pension 
provider and has no legal or constructive obligation to pay further amounts. Contributions are recognised as staff expenses in the 
income statement in the years during which related employee services are fulfilled.

The Group operates defined contribution pension schemes for its Directors and employees. The assets of the schemes are held 
separately from those of the Group in independently administered funds. 

The pension charge for these plans for the year ended 31 March 2019 was £1,465,000 (year ended 31 March 2018: £1,354,000).

Annual Report and Financial Statements 2019

137

Financial statements31. Related party transactions
Company
The amounts outstanding with Group entities at year end were as follows:

COMPANY

Amounts due from Group undertakings

Amounts due to Group undertakings

Group
Transactions between the Group and its other related parties are disclosed below:

Compensation of key management personnel

GROUP

Key management compensation:

Short-term employee benefits

Post-employment benefits

Share-based payments

Aggregate remuneration of highest paid Director

Key management comprises the Board of CMC Markets plc only.

31 March 2019
£’000

31 March 2018
£’000

870

(15,550)

505

(15,160)

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

1,434

62

121

1,617

434

2,434

59

536

3,029

903

Directors’ transactions
As at 31 March 2019, an amount was owed to CMC Markets UK plc by Peter Cruddas in relation to payments made to a third party 
supplier for services provided to Peter Cruddas in a personal capacity. Our best estimate of the amount due to be repaid to 
CMC Markets UK plc during the year ended 31 March 2020 is £158,244. No interest has been charged on this payment. 

32. Operating lease commitments

GROUP

Year ended
31 March 2019
£’000

Year ended
31 March 2018
£’000

Minimum lease payments under operating leases recognised in expense for the year

3,948

2,794

Operating lease payments represent rentals payable by the Group for office space. As on 31 March 2019, leases are negotiated for 
an average term of 2.7 years (31 March 2018: 4.0 years) and rentals are fixed for an average of 2.5 years (31 March 2018: 3.6 years).

The Group had outstanding commitments under non-cancellable operating leases as follows:

GROUP

Within one year

Within two to five years

After five years

31 March 2019
£’000

31 March 2018
£’000

5,392

16,464

3,289

25,145

4,825

17,498

7,003

29,326

138

CMC Markets plc

Financial statementsNOTES TO THE CONSOLIDATED AND PARENT COMPANY FINANCIAL STATEMENTS continuedFor the year ended 31 March 201932. Operating lease commitments continued
Sub-lease payments:

GROUP

31 March 2019
£000

31 March 2018
£000

Future minimum lease payments expected to be received in relation to non-cancellable sub-leases 
of operating leases

1,367

1,108

33. Contingent liabilities
The Group engages in partnership contracts that could result in non-performance claims and from time to time is involved in disputes 
during the ordinary course of business. Sometimes these claims can have a financially significant face value, but the Group’s experience 
is that such claims are usually resolved without any material loss. One potentially financially significant claim has been received after 
the balance sheet date. The Group provides for claims where costs are likely to be incurred and there are no contingent liabilities 
where the Group considers any material adverse financial impact to be probable.

34. Ultimate controlling party
The Group’s ultimate controlling party is Peter Cruddas by virtue of his majority shareholding in CMC Markets plc. 

Annual Report and Financial Statements 2019

139

Financial statementsShareholder information

SHAREHOLDER INFORMATION

Group history
CMC Markets began trading in 1989 as a foreign exchange broker, led by founder Peter Cruddas. In 1996, the Group launched 
the world’s first online retail forex trading platform, offering its clients the opportunity to take advantage of markets previously 
only accessible to institutional traders.

CMC Markets has since become a global leader in online trading. There have been a number of significant milestones for the Group over 
the past 29 years, as it has expanded into new markets around the world and continues to promote innovation and new trading technology.

In 2000, CMC Markets expanded its business to become a CFD broker. A year later, the Group launched an online financial spread 
betting service, becoming the first spread betting company to release the daily Rolling Cash® bet. The groundbreaking daily Rolling 
Cash® concept was to become an industry benchmark. In 2002, CMC Markets opened its first overseas office in Sydney, launching 
into the Australian market as an online CFD and forex provider. By 2007, the Group had expanded its global footprint with offices in 
New Zealand, Germany, Canada, Singapore and Sweden. Further global growth followed over the next few years, with offices opened 
across Europe – and most recently in Poland, in 2015. The Group continued to grow its product offering during the year, following 
the launch of its fixed-odds Countdowns product in 2015.

The Company successfully listed on the London Stock Exchange in February 2016. In April 2016 CMC Markets successfully introduced 
Digital 100s. Later in the year it unveiled Knock-Outs in Germany and Austria, as CMC Markets became the first CFD provider to offer 
the product in Germany, reinforcing its position as a global leader in innovation.

Further cementing its place as one of the industry leaders, the Group was awarded a number of important accolades during the year. 
In the 2016 Investment Trends UK Leveraged Trading Report, which measures customer satisfaction, CMC Markets ranked first across 
17 service categories among CFD traders. The Group achieved the highest rating for overall satisfaction, mobile trading, platform features 
and charting in all three product segments of spread betting, CFD trading and FX. Additional notable recognition came as the Company 
won Financial Services Provider of the Year for the fourth successive year, an award voted for by the readers of Shares Magazine.

The Group also received Best CFD Broker for its burgeoning institutional offering, in line with one of its core strategic objectives, 
following on from its new CFD API technology, which was unveiled earlier in the year.

Timeline
1989 – CMC Markets begins operations in the UK

1996 – Launches the world’s first online retail FX trading platform

2000 – Starts offering CFDs in the UK 

2001 – Launches online spread betting service in the UK

2002 – Opens first non-UK office in Sydney, Australia

2005 – Offices opened in Beijing, Canada and Germany

2006 – Opens New Zealand office

2007 – Singapore and Sweden offices opened; and Goldman Sachs purchases 10% stake

2008 – CMC Markets (Australia) starts offering a stockbroking service following the acquisition of local stockbroker Andrew West & Co.

2010 – Next Generation platform is launched; offices opened in Italy and France; and spread betting iPhone app launched in the UK

2011 – CMC Markets wins Financial Services Provider of the Year (Shares Magazine)

2012 – Spread betting app for AndroidTM launched

2013 – CMC Markets wins 33 industry awards globally

2014 – CMC Markets celebrates 25 years of being a world leader in online trading 

2015 – Countdowns launched; Poland and Austria offices opened; and Stockbroking Pro platform launched

2016 – CMC Markets lists on the London Stock Exchange, trading as CMCX; and Digital 100s and Knock-Outs launched

2018 – CMC Markets (Australia) completes the ANZ white label stockbroking transaction

140

CMC Markets plc

Five-year summary
Group income statement

Net operating income

Other income
Operating expenses

Operating profit

Analysed as:
Underlying operating profit 

Net exceptional items

Operating profit

Finance costs

Profit before tax

Analysed as:
Underlying profit before tax

Net exceptional items

Profit before tax

Taxation

Profit after tax

Other metrics

Own funds generated from operations (£m)

Profit margin
Underlying PBT margin (%)

PBT margin (%)

Earnings per share (“EPS”)
Basic earnings per share (pence)

Diluted earnings per share (pence)

Dividend per share
Interim dividend per share (pence)

Final dividend per share (pence)

Ordinary dividend per share (pence)

Special dividend per share (pence)

Total dividend per share (pence)

Client metrics

Revenue per active client (£)

Number of active clients

Value of trades (£bn)

Number of trades (m)

For the year ended 31 March

2019
£m

130.8

—

(123.1)

7.7

7.7

—

7.7

(1.4)

6.3

6.3

—

6.3

(0.5)

5.8

2019

8.2

4.8%

4.8%

2.0

2.0

1.35

0.68

2.03

—

2.03

2018
£m

187.1

—

(125.9)

61.2

61.2

—

61.2

(1.1)

60.1

60.1

—

60.1

(10.4)

49.7

2018

55.5

32.1

32.1

17.3

17.1

2.98

5.95

8.93

—

8.93

2017
£m

160.8

—

(111.6)

49.2

49.2

—

49.2

(0.7)

48.5

48.5

—

48.5

(9.3)

39.2

2017

49.3

30.1

30.1

13.7

13.6

2.98

5.95

8.93

—

8.93

2016
£m

169.4

3.1

(118.3)

54.2

63.2

(9.0)

54.2

(0.8)

53.4

62.4

(9.0)

53.4

(10.9)

42.5

2016

53.5

36.8

31.5

15.1

15.0

3.57

5.36

8.93

1.79

10.72

2015
£m

143.6

—

(99.2)

44.4

52.8
(8.4)

44.4

(0.9)

43.5

51.9
(8.4)

43.5

(8.8)

34.7

2015

45.2

36.2

30.3

12.4

12.4

2.14

3.57

5.71

—

5.71

2019

2,068

53,308

2,259

64.5

2018

2,964

59,165

2,587

68.4

2017

2,517

60,082

2,016

62.7

2016

2,828

57,329

2,071

66.8

2015

2,716

50,303

1,626

44.6

Annual Report and Financial Statements 2019

141

Shareholder information

SHAREHOLDER INFORMATION continued

Five-year summary continued
Statement of financial position

ASSETS

Non-current assets
Intangible assets

Property, plant and equipment

Deferred tax assets

Financial investments

Trade and other receivables

Current assets
Trade and other receivables

Derivative financial instruments

Current tax recoverable

Financial investments

Amounts due from brokers
Cash and cash equivalents

Total assets

LIABILITIES

Current liabilities
Trade and other payables

Derivative financial instruments

Borrowings

Current tax payable

Short-term provisions

Non-current liabilities
Trade and other payables

Borrowings

Deferred tax liabilities

Long-term provisions

Total liabilities

EQUITY

Total equity

Total equity and liabilities

2019
£m

5.0

18.1

11.6

11.3

2.7

48.7

118.0

2.9

3.4

10.7

88.1

48.7

271.8

320.5

100.6

4.3

1.1

—

0.2

106.2

4.8

1.2

1.2

2.0

9.2

115.4

205.1

320.5

As at 31 March

2017
£m

2.1

18.2

8.1

—

—

28.4

31.6

1.9

—

20.3

119.4
53.2

2016
£m

2.6

16.4

7.7

—

—

26.7

20.9

0.8

—

20.4

84.2
78.3

226.4

254.8

204.6

231.3

36.3

3.3

5.8

5.5

0.4

51.3

3.1

3.0

—

1.6

7.7

34.6

5.0

1.4

7.8

0.2

49.0

3.5

1.1

—

1.4

6.0

2015
£m

3.7

17.4

7.5

—

—

28.6

18.7

3.3

—

—

109.8
38.6

170.4

199.0

38.8

0.8

1.4

3.5

4.3

48.8

3.9

2.5

0.1

1.4

7.9

59.0

55.0

56.7

195.8

254.8

176.3

231.3

142.3

199.0

2018
£m

4.4

20.7

8.8

10.8

2.2

46.9

48.0

7.3

—

10.3

156.9
60.5

283.0

329.9

91.8

3.9

1.3

2.3

0.1

99.4

5.5

2.3

0.7

2.0

10.5

109.9

220.0

329.9

142

CMC Markets plc

Proposed final dividend  
for the year ended 31 March 2019
Ex-dividend date: Thursday 1 August 2019

Record date: Friday 2 August 2019

Dividend payment date: Friday 6 September 2019

Annual General Meeting
The 2019 AGM is to be held at 133 Houndsditch,  
London EC3A 7BX, at 10.00am on Thursday 25 July 2019

Registrars/shareholder enquiries
Link Asset Services can be contacted to deal with any questions 
regarding your shareholding using the contact details listed below. 
Alternatively, you can access www.cmcmarketsshares.com, where 
you can view and manage all aspects of your shareholding securely.

Email
enquiries@linkgroup.co.uk

Mail
Link Asset Services 
The Registry 
34 Beckenham Road 
Beckenham 
Kent BR3 4TU

Phone
Tel: 0871 664 0300

Calls cost 12 pence per minute plus your phone company’s 
access charge. Calls outside the United Kingdom will be charged 
at the applicable international rate. Lines are open between 
9.00am–5.30pm, Monday to Friday excluding public holidays 
in England and Wales.

Registered office
CMC Markets plc
133 Houndsditch 
London 
EC3A 7BX 
United Kingdom

Registered number: 05145017

Tel: 020 7170 8200

Website: www.cmcmarkets.com

LEI: 213800VB75KAZBFH5U07

Company Secretary
Jonathan Bradshaw, ACIS

Investor relations
Email: investor.relations@cmcmarkets.com

Website: www.cmcmarkets.com/group/investor-relations

Brokers
Goldman Sachs International
Peterborough Court 
133 Fleet Street 
London 
EC4A 2BB

RBC Capital Markets
Riverbank House 
2 Swan Lane 
London 
EC4R 3BF

Independent auditors
PricewaterhouseCoopers LLP
1 Embankment Place 
London 
WC2N 6RH

Legal advisers
Linklaters LLP
One Silk Street 
London 
EC2Y 8HQ

Media relations advisers
Camarco
107 Cheapside  
London 
EC2V 6DN

Annual Report and Financial Statements 2019

143

Singapore
CMC Markets Singapore Pte Limited
9 Raffles Place #30-02 
Republic Plaza Tower 1 
Singapore 048619 
T  1800 559 6000 (local) 
T  +65 6559 6000 
E  info@cmcmarkets.com.sg 
www.cmcmarkets.com.sg

Spain
CMC Markets UK plc
Sucursal en España 
Calle Serrano No 21 
4th Floor 
28001 Madrid 
T  +34 911 140 700 
E  info@cmcmarkets.es 
www.cmcmarkets.es

Sweden
CMC Markets UK plc
Filial Stockholm 
Hamngatan 11 
111 47 Stockholm 
T  +46 (0)8 5069 3203 
E  kundservice@cmcmarkets.se 
www.cmcmarkets.se

UAE
CMC Markets Middle East Management Ltd
Unit GD-GB-00-15-BC-36-0 Level 15, 
Gate Building  
Dubai  
PO Box 506873 
T  +97143742818

Shareholder information

SHAREHOLDER INFORMATION continued

Global offices
UK – head office
CMC Markets plc, CMC Markets UK plc, 
CMC Spreadbet plc, CMC Markets 
Holdings Ltd, CMC Markets UK 
Holdings Ltd, CMC Markets Overseas 
Holdings Ltd, Information Internet Ltd
133 Houndsditch 
London EC3A 7BX 
T  +44 (0)20 7170 8200 
E  info@cmcmarkets.co.uk 
www.cmcmarkets.com

Australia
CMC Markets Asia Pacific Pty Ltd, 
CMC Markets Stockbroking Ltd, 
CMC Markets Group Australia Pty Ltd, 
CMC Markets Stockbroking Nominees 
Pty Ltd, CMC Markets Stockbroking 
Nominees (No. 2 Account) Pty Ltd, 
CMC Markets Stockbroking Services 
Pty Ltd
Level 20, Tower 3 
International Towers  
300 Barangaroo Avenue 
Sydney NSW 2000 
T  1300 303 888 
T  +61 (0)2 8221 2100 
E   support@cmcmarkets.com.au 

brokingservice@cmcmarkets.com.au

www.cmcmarkets.com.au

Austria
CMC Markets 
Zweigniederlassung Österreich
Millennium City 
Wehlistraße 66/5. OG 
1200 Wien 
T  +43 (0)1 532 1349 0 
E  kundenservice@cmcmarkets.at 
www.cmcmarkets.at

Canada
CMC Markets Canada Inc
Suite 2915 
100 Adelaide Street West 
Toronto 
Ontario M5H 1S3 
T  +1 416 682 5000 
E  info@cmcmarkets.ca 
www.cmcmarkets.ca

China (Shanghai)
CMC Business Service 
(Shanghai) Limited
Room 3404, Floor 34 
Shanghai Tower 
No. 501, Middle Yincheng Road 
Lujiazui Financial Center 
Pudong District 
Shanghai 
T  (China toll free) 4008 168 888 
E  support@cmcmarkets.com.au 
www.cmcmarkets.com/zh

China (Beijing)
CMC Markets UK plc
Beijing Representative Office 
Unit 22, Room 1901, Tower E2 
Oriental Plaza 
No1 East Chang An Avenue 
Dong Cheng District 
Beijing 100738 
T  +86 (0)10 8520 0021 
www.cmcmarkets.cn

France
CMC Markets UK plc
32 rue de Monceau 
75 008 Paris 
T  +33 (0)1 53 83 14 03  
E  gestionclients@cmcmarkets.fr 
www.cmcmarkets.fr

Germany
CMC Markets Germany GmbH
CMC Markets Niederlassung Frankfurt 
am Main der CMC Markets UK plc
Garden Tower 
Neue Mainzer Straße 46-50 
60311 Frankfurt am Main 
T  +49 (0)69 2222 44 000 
E  kundenservice@cmcmarkets.de 
www.cmcmarkets.de

Italy
CMC Markets UK plc  
Succursale di Milano
Corso di Porta Romana 68 
20122 Milano 
T  +39 02 3600 9604 
E  info@cmcmarkets.it 
www.cmcmarkets.it

New Zealand
CMC Markets NZ Ltd
Level 25 
151 Queen Street 
Auckland 1010 
T  +64 (0)9 359 1200 
E  info@cmcmarkets.co.nz 
www.cmcmarkets.co.nz

Norway
CMC Markets UK plc 
Filial Oslo 
Fridtjof Nansens Plass 6 
0160 Oslo 
T  +47 22 01 97 02 
E  info@cmcmarkets.no 
www.cmcmarkets.no

Poland
CMC Markets UK Spółka Akcyjna 
Oddział w Polsce
Emilii Plater 53 
00-113 Warsaw 
T  +48 22 160 5600 
E  biuro@cmcmarkets.pl 
www.cmcmarkets.pl

144

CMC Markets plc

CMC Markets plc’s commitment to environmental issues is reflected in this 
Annual Report which has been printed on Galerie Silk, an FSC® certified material.

This document was printed by Pureprint Group using their environmental print 
technology, which minimises the impact of printing on the environment.

Vegetable based inks have been used and 99 per cent of dry waste is diverted 
from landfill. The printer is a CarbonNeutral® Company.

Both the printer and the paper mill are registered to ISO 14001.

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CMC Markets plc

133 Houndsditch 
London EC3A 7BX 
United Kingdom

T  +44 (0)20 7170 8200

E   info@cmcmarkets.co.uk

www.cmcmarkets.com/group