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Commercial International Bank (CIB) Egypt
Annual Report 2015

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FY2015 Annual Report · Commercial International Bank (CIB) Egypt
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YEARS

2015 is a  very special year for CIB as it marks the 40th anniversary of the Bank’s founding. 
The pages of this year’s annual report will walk you through the myriad milestones we 
have crossed throughout four decades of banking excellence. When moving ahead into 
the future, it is important to look back at the history, successes, and achievements that 
have brought us to the place we stand today, to gain a clearer perspective not only on 
what we have become, but on how we managed to get there.

YEARS

Thank You

Over  the  years  and  in  every  annual  report,  our  senior 
management  team  and  Board  of  Directors  (BoD)  express 
their gratitude to CIB employees for their commitment, hard 
work, and innovation. We truly believe that our employees 
are  the  backbone  of  our  success  as  an  institution,  and 
we  thank  each  and  every  member  of  our  team  for  their 
continuous  dedication.  As  we  commemorate  40  years  of 
banking excellence, we would like to take this opportunity 

to  extend  our  profound  appreciation  to  the  employees 
who  have  been  a  part  of  our  establishment  for  more  than 
30 years, those who have not only lived through the Bank’s 
transformation but have been an active and intrinsic part of 
it, passing their knowledge down to generations. To them, 
we say THANK YOU. You have, without a doubt, been part 
and parcel of CIB’s successes through your determination, 
tireless efforts, and loyalty.

In 2012, CIB held a celebration for more than 160 
employees who had spent more than 25 years  at the 
Bank in a celebration titled “25 Years of Excellence.”

ABD EL HAMID ALY ABD EL HAMID

ABIR AHMED KANDIL

ABLA ADEL KHAIRY

ABUL NAGA IBRAHIM

HANY HELMY ISKANDAR KALDAS

HASSAN ABBAS HASSAN

HASSAN KHALIL

HASSAN MAHMOUD IBRAHIM

ADEL ABDEL HAMID MOHAMED MOSTAFA SHAABAN

HASSAN SOLIMAN OSMAN SOLIMAN

AHMED IBRAHIM SAAFAN

ALY SAMY ABOU HUSSEIN

AMAL IBRAHIM NOUR EL DIN

AMANY YOUSSEF KHOLOUSY

AMR ALY SAID

AMR MOHAMED EL TAHER MOSTAFA

ANWAR SHAHIN

AYMAN MOSTAFA MAAMOUN EL REIDY

AZIMA EL SAYED GABR

DAWOOD SOLIMAN DAHAB

DINA ABDEL SALAM EL HAMOULY

FAHMY A. FATTAH IBRAHIM
GAMAL HASSAN AHMED ABOU NAAMA

GEORGE FAWZY BEKHIT

GIHAN MOHAMED HUSSEIN EL SAYYAD

HALA MOHAMED ABDEL HAMID

HALA MOHAMED EL ERAKY

IBRAHIM ABD EL MOHSEN

IHAB NEGM EL DIN SOLIMAN

IMAN EL DAWOODY SHAHBOU

IMAN M. ABD RABO

IMAN MOKHTAR MAHMOUD ATTEYA

IMAN OMAR EL MASRY

IMAN SAFWAT EL SHEIKH

INAS MOHAMED HOSNY ABBAS

KARAM FAHMY RAWASH

KHALED ABDEL WAHAB DAOUD

KHALED MOHAMED ALY NEGM

MAGDA MAKRAM
MAGDY ABDEL MONEIM MOHAMED FATTOUH

MAHA SAID EL SHAHED

MAHMOUD AHMED EL HODEIBY

MAHMOUD AHMED IBRAHIM EL KHOULY

MAHMOUD HANAFY AHMED

MAHMOUD SHEHATA MAHMOUD

MAMDOUH REFAAT IBRAHIM ATOUT

MANAL ALI ABDEL KADER EL BASSEL

MANAL FAYEK FRANCIS

MIRANDA MICHAIL INDRAWIS

MOHAMED ABD EL AZIZ MOHAMED EL TOUKHY

MOHAMED AHMED EZZ EL DIN A.HAMID

MOHAMED EL KILANY HAGAG

MOHAMED FATHI YOUSSEF

MOHAMED HISHAM SOBHY

MOHAMED RAGHEB A.BARY SHAMS

MONA ABD EL MALEK BEDROUS

MONA MOHAMED ABOU YOUSSEF

MONA MOHAMED KAMAL ABDEL KHALEK

MOSTAFA AHMED METWALY HASSAN

NABIL NAYER NASHED

NADIA MOSTAFA HOSNY

NAWAL ABDEL ALEEM SAYED AHMED

NEVIEN IBRAHIM M. EL DESSOUKY

NIHAL RADY ABOU EL EZZ

OMAIMA MOHAMED SOLIMAN

OMAYMA EID

RAFIK MOHAMED ABDEL KHALIK MADKOUR

RANDA MOHAMED ATEF AHMED AFIFI

RAWYA MOHAMED ASAAD EL SOHAGI

SAHAR MOHAMED IMAM

SAMIA EZZ EL ARAB ABDEL NASSER

SHAABAN KADRI AHMED IBRAHIM

SHAFIK HUSSEIN M. DAWOUD

SHERIF ALY EL ADAWY

SHERIF MOHAMED ABDEL WAKIL GABER

SHERIF OMAR ISMAIL

SHERINE MOHAMED HAMED

WAFAA MOHAMED AHMED

YEHIA MOSTAFA KAMEL

We would like to extend our appreciation and gratitude to 
the  Chairmen,  Board  Members.  and  Board  Secretaries 
who  served  the  Bank  throughout  its  history.  They  have 
undoubtedly  played  a  fundamental  role  in  shaping  the 
strategy and direction that have led CIB to where it is today. 
Mr.  Ali  Dabbous  was  Chase  National  Bank’s  first 
Chairman,  serving  from  1975  to  1982.  Mr.  Mahmoud 

Abdallah  served  from  1983  to  1985.  Mr.  Ahmed  Ismail 
was CIB’s first Chairman, serving from 1986 until 1988.
Mr.  Mahmoud  Abdel  Aziz  occupied  the  position  from 
1989 to 2002. Mr. Hisham Ezz Al-Arab assumed his role 
as Chairman mid-2002 and continues to serve the Bank 
to this day.

Ali Dabbous
Mohamed Fakhry AlAssy
Youssef Allouba
Griffen Brant
G. H. Newburt
Hamed Moustafa El Ghamaz*
John K. Sharlton
William W. Flanz
Abdel Ghani Gameh
Roger L. Crevier
Dalal El Kashef* 
Kamal Zaky Abou El Eid
Ahmed Soliman Hazzah
Peter J. Nice
Donald Boudreau
Ali N. Chahine
Mahmoud H. Abdallah
James E. Lewis
Trichard H. Buckley
Hughlyn F. Fierce
Abdel Karim M. Abdel Hamid
Dr. Mohamed A. Abdella
Ahmed Ismail A. Ismail

Mahmoud Mansour Helal
Ahmed Wagdy Ibrahim
Kazem Hassan Barakat
Abd El Salam Abd El Hakam Khalil
Mahmoud Abdel Aziz Mohamed
Ahmed Kamal Shawky
Adel Mostafa El Haddad
Sayed Mostafa Kamar
Adel Abdel Chafi El Labban
Ahmed Mahmoud A. Rouchdy
Afaf Ismail Maged
Mohamed Samy El Halawany
Ahmed Diaa El Din
Fahd Rashid El Ibrahimy
Samir Ibrahim Fawzy
Dr. Abdel Khalek Allam
Abbas Samaha
Fadel Ibrahim Taman
Dr. Rokia Riad*
Dr. William Mikhael
Fathi Ismail Wali
Couns. Mahmoud Fahmy
Mohamed Abdel Monem Roushdy

Nasser El Kady
Mohamed Ashmawy
Sahar El Sallab
Dr. Nadia Makram Ebeid
Hisham Ezz Al-Arab
Mohamed Hany Seif El Nasr
Timothy Collins
Lucio Noto
Robert Willumstad
Maha S. El Shahed*
Essam El Wakil
Walid Shash
Maysa Abou Bakr*
Frank G. Wisner
Dr. Medhat Hassanein
Paul Fletcher
Hisham Ramez Abdel Hafez
Jawaid Mirza 
Dr. Sherif Kamel 
Yasser Hashem
Mark Richards
Bijan Khorsowshahi

* Secretary to the Board

YEARS

PIONEERING ACHIEvEMENtS

•	 First	joint	venture	
bank	in	Egypt	
was	Chase	
National	Bank

•	 Becomes	first	private	sector	
bank	to	create	a	dedicated	
division	providing	24/7	banking	
services	to	shipping	clients,	with	
primary	focus	on	business	in	
the	Suez	Canal

•	 After	12	years	in	a	joint	venture,	on	15	June	
Chase	Manhattan	divested	its	stake	in	the	
Bank,	based	on	a	decision	to	reduce	its	
minority	holdings	worldwide.

•	 The	Bank’s	name	was	effectively	changed	to	

Commercial	International	Bank	(CIB)

•	 First	Egyptian	commercial	

•	 CIB	wins	Euromoney’s	‘Best	Bank	

bank	to	arrange	debt	swap	
transactions

in	Egypt’	award	for	six	consecutive	
years	until	1998

•	 CIB	becomes	first	bank	to	
launch	smart	card	center	
in	Egypt

•	 First	bank	in	Egypt	

to	connect	with	the	
international	SWIFT	
network

•	 First	Egyptian	bank	to	

have	a	GDR	program	on	
London	Stock	Exchange

•	 CIB	becomes	first	private	sector	bank	with	
investment	rating	(after	Luxor	incident)		
(‘BBB	-‘	by	S&P)

•	 First	bank	to	link	its	database	to	that	of	Misr	

Clearing,	Settlement	&	Deposit	Company	(MCSD)

•	 First	Egyptian	bank	to	form	Board	of	Directors	

Audit	Committee

1975

1977

1983

1987

1989

1991

1993

1994

1996

1997

1998

•	 Becomes	the	first	Egyptian	

bank	to	introduce	an	
Institutional	Banking	Risk	
Rating	Model

•	 Head	office	moved	
to	the	Nile	Tower	
building	in	Giza

•	 First	Egyptian	bank	to	establish	a	GTS	department
•	 Only	bank	in	Egypt	able	to	retain	one	of	the	top	two	
positions	in	the	primary	&	secondary	markets	for	
Treasury	Bills	&	Treasury	Bonds

•	 CIB	is	the	first	and	only	local	bank	in	Egypt	to	begin	

enforcing	Business	Continuity	Standards

•	 CIB	was	selected	by	BSP	to	
become	its	agent	in	Egypt
•	 CIB	remains	the	only	bank	
that	offers	this	service	to	
airline	passengers

•	 CIB	becomes	first	regional	bank	
to	introduce	unique	concierge	&	
MasterCard	emergency	services

•	 Bank	concludes	Egypt’s	largest	IPO	for	a	domestic	

bank	on	12	September,	with	oversubscription	rate	of	
150%,	selling	1.5	million	shares	in	a	span	of	10	days	
and	generating	EGP	390	mn	in	proceeds,	using	no	
underwriters	but	relying	instead	on	the	bank’s	own	
marketing	and	placement	capabilities	for	share	sales

•	 First	Egyptian	bank	to	link	to	SWIFT		

via	CITA

•	 First	Internal	Audit	department	to	be	

•	 CIB	concludes	first	&	largest	Euro-
syndicated	loan	(USD	200	mn)
•	 Becomes	first	private	sector	bank	
with	investment	rating	(after	Luxor	
incident)	(‘BBB	-‘	by	Fitch	IBCA)

independent

•	 One	of	the	first	Egyptian	banks	to	establish	

a	custody	department

•	 One	of	the	first	Egyptian	banks	that	
established	a	brokerage	arm	(CIBC)

•	 First	bank	to	use	Value	at	Risk	(VaR)	for	
trading	&	banking	book	for	internal	risk	
management	requirements,	despite	
there	being	no	regulatory	requirements

•	 CIB	was	the	first	to	adopt	a	pricing	
policy	according	to	the	client	risk	
rating	as	a	step	forward	to	abide	by	
Basel	II	requirements

•	 Only	bank	in	Egypt	to	be	

•	 Heya	becomes	the	first	

awarded	JP	Morgan	Quality	
Recognition	Award	starting	2005	
up	until	2012

credit	card	on	the	market	
to	acknowledge	women’s	
financial	independence	

•	 First		two	Certified	

Bank	Auditors	(CBA)

2010

2009

2008

2007

2006

2005

2004

2001

2000

•	 CIB	Foundation	becomes	the	first	in	Egypt	to	have	its	

annual	budget	institutionalized	as	part	of	its	founding	
institution’s	by-laws,	as	CIB	shareholders	unanimously	
agreed	to	dedicate	1%	of	Bank’s	net	annual	profit	to	
the	Foundation

•	 Only	Egyptian	bank	recognized	
as	‘Best	Bank	in	Egypt’	by	four	
publications:	Euromoney,	Global	
Finance,	EMEA	Finance,	&	The	
Banker	in	the	same	year

•	 CIB-TCM	becomes	the	pioneer	
of	trading	in	almost	114	new	&	
unconventional	currencies

•	 First	Egyptian	bank	to	receive	JP	Morgan	Elite	

STP	Award

•	 First	Egyptian	bank	to	upgrade	its	ADR	to	be	

traded	on	OTCQX	platform	US

•	 Only	Bank	in	Egypt	chosen	
by	UNIFEM	&	World	Bank	to	
participate	in	the	Gender	
Equity	Model	(GEM)

•	 CIB	was	the	first	bank	in	Egypt	
to	execute	EGP	200	mn	R’epo	
transaction	in	local	market
•	 First	&	largest	Egyptian	bank	to	

provide	securitization	trustee	services

•	 CIB	launches	Osoul,	its	first	money	

market	fund	in	LCY

•	 First	bank	in	Egypt	to	launch	a	page	on	

Bloomberg	for	local	debt	securities

•	 First	Egyptian	bank	to	register	its	shares	on	New	
York	Stock	Exchange	in	the		form	of	American	
Depository	Receipts	(ADR)	Level	1	program
•	 CIB	becomes	first	bank	to	introduce	FX	cash	

services	for	five	currencies	on	ATM

•	 CIB	breaks	the	record	for	the	

highest	number	of	blood	donors	in	
a	corporate	office	in	a	single-day	
campaign	in	Egypt	through	the	Triple	
Effect	initiative	inaugurated	by	the	
CIB	Foundation

•	 First	Egyptian	bank	to	sign	agreement	with	Misr	
for	Central	Clearing,	Depository,	and	Registry	
(MCDR)	to	issue	debit	cards	for	investors	to	
collect	cash	dividends

•	 CIB	launches	first	co-brand	credit	card,	

Mileseverywhere,	with	national	carrier	EgyptAir

•	 CIB	becomes	the	first	bank	in	Egypt	to	

sponsor	the	establishment	of	intensive	care	
units	in	Sohag	through	the	Foundation,	
donating	EGP	6	mn	to	outfit	the	pediatric	
department	at	Sohag	University	Hospital	
with	cutting-edge	equipment

2014

2015

•	 First	Egyptian	bank	to	successfully	pass	external	
quality	assurance	on	Internal	Audit	function

•	 CIB	launches	roadside	assistance	services	for	the	first	

time	in	Egypt

•	 CIB	generates	highest	FX	income	among	private-

sector	banks	in	Egypt	(in	the	past	10	years)

•	 CIB	becomes	the	first	bank	in	Egypt	to	recognize	

conduct	risk	&	establish	a	framework	for	it,	despite	
the	lack	of	regulatory	requirements

2011

2012

2013

2013

2014

•	 CIB	becomes	the	

first	Egyptian	bank	to	
officially	establish	a	Sus-
tainable	Development	
Department

•	 First	Egyptian	bank	to	sign	an	agreement	with	

Bolero	International	LTD	joining	the	Bolero	Multi-
Bank	service	for	Guarantees

•	 CIB	is	the	first	bank	in	Egypt	to	establish	ERM	framework	

&	road	map,	endorsed	&	monitored	by	the	BoD

•	 Becomes	the	first	to	use	RAROC

•	 CIB	becomes	the	first	bank	in	Egypt	to	
introduce	an	interactive	multimedia	
platform	that	offers	customers	the	
option	of	interacting	with	call	center	
agents	over	video	calls

•	 Introduces	the	first	interactive	social	

media	platform	in	the	Egyptian	banking	
industry,	available	24/7	to	handle	all	
customer	queries

•	 The	first	block	trading	

transaction	on	the	EGX	takes	
place	when	Actis	sells	its	6.5%	
stake	in	CIB	to	Fairfax

Contents

CIB: AN INTRODUCTION 
Our History in Numbers 
Our History 
What We Do 
A Snapshot Of Our Business 
Outperforming is Our Strategy 
Key Facts 
Key Financial Highlights 
Chairman’s Note 
Board of Directors’ Report 

STRATEGIC SUBSIDIARIES 
CI Capital Holding 
Egypt Factors 
Commercial International Life  
Insurance Company (CIL) 
CORPLEASE 
Falcon Group 

2015 IN REVIEW 
Institutional Banking 
Global Customer Relations 
Consumer and Business Banking 
COO Area 
Finance Group 
Human Resources 
Risk Group 
Compliance 
Internal Audit 

SUSTAINABILITY 
Corporate Governance 
Executive Management 
Navigating New Waters 

02
04
06
06
06
08
09
10
12
14

72
74
76

78
79
80

24
26
38
40
52
57
58
60
70
71

82
84
90
92

COMMUNITY DEVELOPMENT 
CIB Foundation 
Corporate Social Responsibility 

96
98
104

FINANCIAL STATEMENTS 
Separate Financial Statements 
Consolidated Financial Statements 

108
110
162

 
CIB: AN INtRODuCtION

CIB has maintained its leading position in the market by offering clients a broad range of world-class 
financial services in the Corporate Banking, Consumer and Business Banking, and Investment Banking 
divisions. Our deep and unparalleled knowledge of the local market coupled with our drive to remain up-to-
speed with the latest in global product innovations has driven us to expand our range of services over time, 
constantly rolling-out new offerings that meet our clients’ changing demands and better serve their needs.

On the left, Chase National Bank’s office in the Garden City district of Cairo, where 
the Bank commenced its operations on 14 September 1975; on the right, CIB’s 
Building in Smart Village in 2015.

2

ANNUAL REPORT 2015

ANNUAL REPORT 2015

3

CIB: An Introduction

YEARS OF BANKING ExCELLENCE

our History  
in numbers

Over the years, CIB has grown to become more than just Egypt’s 
largest private sector bank, but one of the country’s leading 
financial institutions, thanks to the flexible and buoyant operating 
model it has adopted to meet the ever-evolving needs of the 
different types of clients it caters to.

10.2 EGP
2015

bn

22.69% CAGR

3.5 EGP
mn
1976

REVENUES

NET	INCOME	
AFTER	TAX

4.7  EGP
bn
2015

22.12% CAGR

1.9	EGP
mn
1976

187
2015

2
1976

5,983 236
1976
2015

EMPLOYEES

BRANCHES

EQUITY	BEFORE	
NET	PROFIT

11.8 EGP
2015

bn

24.23% CAGR

2.5 EGP
mn
1976

ISSUED	AND	
PAID-IN	CAPITAL

11.5 EGP
2015

bn

24.13% CAGR

2.5 EGP
mn
1976

179.5 EGP
2015

bn

EGP
mn

78.9
1976

21.92% CAGR

ASSETS

56.8
EGP
bn
2015

23.73% CAGR

14.1EGP
mn
1976

NET	LOANS

1.8 EGP
bn
2015

18.56% CAGR

5.6 EGP
mn
1981

INCOME	TAX

81.7 EGP
2015

bn

GROSS	SOVEREIGN	
PORTFOLIO

1.15 EGP
bn
1992

20.36% CAGR

NET	INCOME	
BEFORE	TAX

EGP

bn6.5
2015

23.11% CAGR

1.9
EGP
mn
1976

155.2 EGP
2015

bn

EGP
mn

58.2
1976

22.42% CAGR

DEPOSITS

DIVIDENDS	
PAID

860 EGP
2015

mn

17.77% CAGR

20 EGP
mn
1992

43.7 EGP
2015

bn

27.91% CAGR

EGP

mn1.8
1993

MARkET	CAP

Figures are calculated on a standalone basis until 2005

Figures are calculated on a consolidated basis starting 2006

4

ANNUAL REPORT 2015

ANNUAL REPORT 2015

5

CIB: An Introduction 

YEARS OF BANKING ExCELLENCE

Cib: An introduCtion 

Our History 
Commercial International Bank (CIB) was founded in 1975 as 
Chase National Bank, a joint venture between Chase Manhat-
tan Bank (49%) and the National Bank of Egypt (NBE) (51%), 
becoming  the  first  joint  venture  in  the  country’s  history.  In 
1987, a shift in its international strategy caused Chase to di-
vest its ownership stake, which NBE then acquired, adopting 
the new name Commercial International Bank. 

Over time, NBE decreased its participation in CIB, eventually 
dropping to 19% in 2006, when a consortium led by Ripplewood 
Holdings acquired NBE’s remaining stake. In July 2009, Actis, a 
Pan-African private equity firm specializing in emerging mar-
kets, acquired 50% of the Ripplewood Consortium’s stake. Five 
months later, in December 2009, Actis became the single larg-
est shareholder in CIB with a 9.09% stake after Ripplewood sold 
its remaining share of 4.7% on the open market. The emergence 
of Actis as the predominant shareholder marked a successful 
transition in the Bank’s strategic partnership.

  In  March  2014,  Actis  undertook  a  partial  realization  of 
its investment in CIB by selling 2.6% of its stake on the open 
market but maintaining its seat on the board. In May 2014, the 
private equity firm sold its remaining 6.5% stake to several of 
Fairfax Financial Holdings’ wholly-owned subsidiaries, mak-
ing the latter the sole strategic shareholder in CIB. Fairfax is 
represented on the board with a non-executive member. 

What We Do 
CIB is Egypt’s leading private sector bank, offering a broad 
range  of  financial  products  and  services  to  its  clients,  in-
cluding enterprises, institutions of all sizes, high-net-worth 
(HNW) individuals, and retail customers.

In addition to traditional asset and liability products, CIB of-
fers wealth management, securitization, direct investment, and 
treasury services, all delivered through client-centric teams. 

The Bank also owns a number of subsidiaries, including CI 
Capital (which offers asset management, investment bank-
ing, brokerage and research services, and recently financial 
leasing after it acquired  CIB’s stake in  CORPLEASE  in De-
cember 2015), Falcon Group, and Egypt Factors. 

At  CIB,  we  strive  to  provide  our  clients  with  superior  fi-
nancial solutions that satisfy all of their financial needs. This 
allows us to maintain our leading position in the market, offer 
an  engaging  work  environment  for  our  staff,  and  generate 
outstanding value for shareholders.

A Snapshot of Our Business

Corporate Banking
Widely  recognized  as  the  preeminent  corporate  bank  in 
Egypt, CIB aspires to become one of the region’s top banks, 
serving industry-leading corporate clients as well as medi-
um-sized businesses.

Debt Capital Markets
CIB’s  global  product  knowledge,  local  expertise,  and  capital 
resources make the Bank an industry leader in project finance, 
syndicated loans, and structured finance in Egypt. CIB’s project 
finance and syndicated loans teams facilitate market access for 
large  borrowers,  providing  them  with  world-class  services  at 
execution times that far exceed the market average.

Global Transactional Services 
Global  transactional  Services  (GtS)  is  a  key  group  within 
CIB, overseeing cash management, trade finance, and global 
securities services.

Treasury and Capital Markets Services
CIB  delivers  world-class  services  in  the  areas  of  cash  and 
liquidity  management,  capital  markets,  foreign  exchange, 
and derivatives.

Direct Investment
As a local player that adheres to widely-acclaimed interna-
tional  standards,  CIB  actively  participates  in  select  direct 
investment opportunities in Egypt and across the region.

Consumer Banking 
The Consumer Banking division continues to assert itself as 
a growing and developing business segment within the insti-
tution, dedicating exceptional efforts to improve customer 
satisfaction levels, by ensuring the delivery of a consistently 
positive customer experience every time. We offer a wide ar-
ray of consumer banking products that include:

•	 Personal  Loans:  These  focus  primarily  on  the  em-
ployees of our corporate banking clients, offering them 
secured overdrafts and trade products.

•	 Auto-Loans:  The  division  is  well-positioned  to  ac-
tively support this growing market in the coming years 
within a very competitive, dealer-driven environment.

6

ANNUAL REPORT 2015

•	 Deposit  Accounts:  We  offer  a  wide  range  of  ac-
counts  that  serve  all  of  our  clients’  deposits  and 
savings  needs.  these  include  tailored  accounts  for 
minors, youth, and senior citizens, as well as certifi-
cates  of  deposit  and  care  accounts.  this  is  in  addi-
tion  to  our  standard  range  of  current,  savings,  and 
time-deposit accounts. 

•	 Residential  Property  Finance:  Provides  loans  to 
finance  home  purchases,  residential  construction, 
refurbishment, and finishing.

•	 Credit  and  Debit  Cards:  We  offer  a  broad  range  of 

credit, debit, and prepaid cards.

•	 Wealth  Management:  CIB  offers  a  wide  array  of  in-
vestment products and services to the largest number 
of affluent clients in Egypt.

•	 CIB Plus: Launched in June 2014, CIB Plus caters to the 
needs of medium-net-worth individuals, helping them 
pave  their  way  through  to  becoming  Wealth  Segment 
clients,  using  simplified  products,  fast-track  services, 
and  personalized  service  offerings  through  our  net-
work of Plus Bankers. 

•	 Insurance:  CIB’s  insurance  business  provides  life 
and  general  insurance  programs  that  generate  non-
interest revenues in the form of fees for the Consumer 
Banking division.

Business Banking 
The  Business  Banking  segment  is  responsible  for  SMEs  in 
CIB’s  portfolio,  managing  over  6,000  retail  companies  and 
offering  them  various  products  and  services  that  best  suit 
their needs and interests.

Investment Banking Services
Through  CI  Capital,  CIB  offers  existing  and  prospective 
clients a full suite of investment banking products and ser-
vices, including investment banking, advisory and execu-
tion,  asset  management,  brokerage,  and  equity  research. 
CI  Capital  offers  both  deep  and  broad  market  knowledge 
and expertise, and the firm is consistently ranked among 
the region’s leading brokerage houses that serve local and 
international clients in Egypt.

#1 

Bank in terms of:

PROFITABILITY, achieving EGP 4.7 
billion in net income

REVENUE, with EGP 10.2 billion in total 
revenues, higher than any other Egyptian 
private-sector bank

NET WORTH among all Egyptian 
private-sector banks, standing at EGP 
16.5 billion 

MARKET CAPITALIZATION in the 
Egyptian banking sector at EGP 43.7 billion

DEPOSITS MARKET SHARE among 
all Egyptian private-sector banks with an 
8.40% share*

*As of October 2015 (latest figures available).

ANNUAL REPORT 2015

7

CIB: An Introduction 

YEARS OF BANKING ExCELLENCE

outperforming is 
our strAtegy

An Outstanding Track Record

Return on Average Equity (RoAE)*
Return on Average Assets (RoAA)*

* Both after profit appropriation on a standalone basis

Through  the  innumerable  changes  that  both  Egypt  and  CIB 
have  lived  through  in  the  last  40  years,  we  have  remained 
committed  to  a  strategy  that  always  prioritizes  our  clients. 
In implementing that strategy, CIB has focused on delivering 
sustainable profitability and creating value for clients, share-
holders, and the community at large.

Our  simple  and  rewarding  strategy  revolves  around 
outperforming in all aspects of our business. In that quest 
for  excellence,  CIB  handpicks  its  staff  members,  continu-
ously upgrading and enhancing their skillset through com-
prehensive  training  programs,  as  we  believe  they  are  an 
important component of our success formula. Because we 
offer our employees a host of career prospects and develop-
ment opportunities, we attract and retain some of Egypt’s 
strongest  banking  professionals.  This  in  turn  translates 
into  CIB’s  remarkable  ability  to  expand  the  scope  of  our 
high-quality  products  and  unrivalled  banking  services  to 
better suit the constantly evolving needs of our client base. 
Building  a  strong  brand  image  that  reinforces  CIB’s 
standing as A Bank to Trust has never been a one-man 
job, as this responsibility extends to each and every one of 
our employees.

Our Vision
to uphold CIB’s distinct reputation as a leading and trusted 
financial institution in Egypt, respected for its people, strong 
core  values,  performance,  and  commitment  to  inclusive, 
responsible, and sustainable growth.

Our Mission
to  create  outstanding  stakeholder  value  by  providing 
best-in-class  financial  solutions  to  the  individuals  and 
enterprises  that  drive  Egypt’s  economy.  Through  our  in-
novative product offerings, superior customer service, staff 
development strategies, and commitment to sustainability, 
we will realize our ambitions and help shape the future of 
banking in Egypt for years to come.

Our Objective
to grow and help others grow.

Our Values
A  number  of  core  values  outline  the  way  in  which  CIB 
employees work together to deliver effective results for our 
customers and community.

Integrity

•	 Exemplify  the  highest  standards  of  personal  and  pro-

fessional ethics in all aspects of our business

•	 Be honest and open at all times
•	 Stand up for one’s convictions and accept responsibility 

for one’s own mistakes

•	 Comply  fully  with  the  laws,  rules,  and  practices  that 

govern CIB’s business in Egypt and abroad

•	 Say what we do and do what we say

Client Focus

•	 Our clients are at the heart of our activities and their 

satisfaction is our ultimate objective

•	 Our success is dependent upon our ability to provide prod-
ucts and services that help our clients achieve their goals
•	 We  partner  with  our  clients  and  work  together  as  a 

single team with success as our primary objective

Innovation

•	 CIB has been a pioneer of the financial services indus-
try since its inception as the first joint venture bank in 
Egypt 40 years ago, and we believe innovation is a core 
competitive advantage and promote it accordingly
•	 We aim to lead Egypt’s financial services industry to 
the future, with innovation being a key factor in serv-
ing  the  millions  of  Egyptians  who  remain  unbanked 
or underserved

Hard Work

•	 Our  work  is  governed  by  discipline  and  perseverance 
in  order  to  achieve  outstanding  results  for  both  our 
clients and stakeholders 

•	 Our commitment to our clients is guided by our drive 

for excellence

•	 We  work  with  our  clients  to  accomplish  their  present 
goals and anticipate and plan future goals and objectives

Teamwork

•	 We  collaborate,  listen,  and  share  information  openly 
within the CIB family to enhance every staff member’s 
knowledge base and skillset

•	 Each  member  of  our  staff  is  an  ambassador  of  CIB’s 

corporate brand and image

•	 We value and respect each other’s cultural backgrounds 

and unique perspectives

Respect to the Individual

•	 We respect all individuals, whether employees, clients, 

shareholders, or community members

•	 We treat each other with dignity and respect and take 
the time to respond well to questions and concerns

Key Facts

Our 5,983 employees serve some 
710,195 active customers

EGP 180 billion in total assets

17,342 internet banking subscribers

More than 7 million website visits

Over 500 of Egypt’s largest corpora-
tions bank with CIB

The installation of LED lighting at 
38 branches in Cairo, along with 
the Giza Head Office and two build-
ings in Smart village has reduced 
energy consumption by 31%

The installation of water restrictors 
bank-wide has reduced water 
consumption by 30% 

Decreased paper consumption  
by 26%

Planting rooftop gardens and green 
walls that decrease CO2 emissions

•	 We firmly believe each individual should have the space 
to make suggestions and offer constructive criticism
•	 CIB is a meritocracy, where all employees are privy to 
equal development opportunities based only on merit 
and accomplishments

Decorum

•	 CIB  places  employee–client  and  business  etiquette  in 
the  highest  regard  and  maintains  strict  policies  for 
governing decorum

•	 The observance of good behavior, speech, actions, and 

dress code is part and parcel of our culture at CIB

8

ANNUAL REPORT 2015

ANNUAL REPORT 2015

9

 
CIB: An Introduction

YEARS OF BANKING ExCELLENCE

Key finAnCiAl HigHligHts

FY 15
Consolidated

FY 14
Consolidated

FY 13
Consolidated

FY 12
Consolidated

FY 11
Consolidated

FY 15 FY 14 FY 13 FY 12 FY 11 FY 10 FY 09 FY 08 FY 07 FY 06 FY 05

CIB premises in the early 1990s, with the iconic 
green wall-to-wall carpets and Chase Manhattan 
Bank’s orange telephone.

Common Share Information Per Share

Earning Per Share (EPS) *
Dividends (DPS)
Book Value (BV/No of Share)
Share Price (EGP) **
   High 
   Low 
   Closing 
Shares Outstanding (millions)  
Market Capitalization (EGP mil-
lions)
Value Measures

Price to Earnings Multiple (P/E)
Dividend Yield 
(based on closing share price)
Dividend Payout Ratio
Market Value to Book Value Ratio
Financial Results (EGP millions)

Net Operating Income***
Impairment charge for credit 
losses
Non Interest Expense 

Net Profits 
Financial Measures

Cost : Income 
Return on Average Common Equity 
(RoAE)****

Net Interest Margin (NII/average 
interest earning assets)

Return on Average Assets (RoAA)

Regular Workforce Headcount
Balance Sheet and Balance 
Sheet and Off Balance Sheet 
Information (EGP millions)
Off Balance 
Cash Resources and Securities 
(Non. Governmental) 
Net Loans and Acceptances   
Assets 
Due to Customers
Common Shareholders Equity 
Average Assets
Average Interest Earning Assets
Average Common Shareholders 
Equity
Balance Sheet Quality Measures

3.55
1.20

3.58
3.00
2.77
1.00
1.00
0.75
14.39 16.31 13.46 18.94 15.03 14.59 23.75 19.25 20.93 15.59 19.44

3.64
1.00

2.67
1.00

2.42
1.25

2.43
1.00

2.63
1.50

4.89
1.00

3.73
1.00

51.3
32.6
49.2

47.4
28.9
38.1
1,147 908.2 900.2 597.2 593.5 590.1 292.5 292.5

59.7
63.5
95
29.5 27.87 53.61 42.11 39.91
37.2 91.77 57.87 58.68
130

47.4 79.49
18.5 33.75
18.7

45.4
27.4
32.6

39.8
21.1
34.6

47.4 54.68

93.4

195

195

79

43,692 44,673 29,330 20,646 11,098 27,973 15,994 10,881 17,895 11,285 7,628

10.6

13.9

12.2

14.3

7.7

15.8

20.8

7.6

24.6

15.9

21.2

1.97% 2.44% 3.07% 3.62% 5.35% 2.11% 2.74% 2.69% 1.09% 1.73% 1.70%

18.54% 29.9% 34.4% 33.9% 33.9% 27.6% 24.6% 18.1% 15.8% 27.5% 21.3%
3.02
3.25

3.71

3.02

1.93

2.65

2.42

1.83

1.24

2.30

4.38

10,222

7,741

6,700

5,344

3,934 10,194 7,717 6,206 5,108 3,837 3,727 3,173 3,200 2,288 1,741 1,450

1,682

2,057

4,729

589

1,705

3,741

916

1,608

3,006

610

1,653

2,226

321 1,682

589

916

610

321

6

9

395

250

193

364

1,557 2,057 1,705 1,450 1,445 1,337 1,188 1,041

950

636

1,615 4,641 3,648 2,615 2,203 1,749 2,141 1,784 1,615 1,233

668

802

474

610

20.40%

22.84%

23.54%

30.64%

40.04% 20.45% 22.91% 22.89% 28.01% 35.26% 33.11% 32.31% 29.89% 27.12% 37.96% 29.29%

33.43%

31.31%

29.45%

25.49%

20.86% 32.76% 30.25% 24.77% 24.18% 22.23% 30.46% 31.18% 34.98% 34.62% 28.81% 26.24%

2.95%

6,332

2.94%

5,697

2.93%

5,490

2.51%

5,181

2.03% 2.90% 2.87% 2.54% 2.47% 2.20% 3.11% 2.97% 3.10% 2.90% 2.37% 2.09%

4,867 5,983 5,403 5,193 4,867 4,517 4,360 4,162 3,809 3,132 2,477 2,301

5.59% 5.41% 5.36% 4.74% 3.71% 3.62% 3.81% 3.54% 3.12% 3.06% 3.50%

34,808

19,328

16,413

56,836
179,500
155,234
16,535
161,657
146,033

48,804
143,813
121,975
14,754
128,783
117,031

41,866
113,752
96,846
11,960
103,854
94,749

16,140

41,877
93,957
78,729
10,765
89,731
80,063

18,990 34,097 19,430 16,646 16,764 19,821 16,854 16,125 14,473 21,573 13,061 10,537

41,065 57,211 49,398 41,970 41,877 41,065 35,175 27,443 26,330 20,479 17,465 14,039
85,506 179,193 143,647 113,752 94,405 85,628 75,093 64,063 57,128 47,664 37,422 30,390
71,468 155,370 122,245 96,940 78,835 71,574 63,480 54,843 48,938 39,515 31,600 24,870
8,712 16,512 14,816 12,115 11,311
2,527
80,480 161,420 128,700 104,079 90,017 80,361 69,578 60,595 52,396 42,543 33,906 29,183
70,913 145,835 117,133 94,605 79,834 70,549 61,624 53,431 44,602 36,603 29,277 25,619

3,040

8,609

8,921

6,946

5,631

4,081

15,645

13,357

11,362

9,738

8,640 15,664 13,465 11,713 10,116

8,765

7,777

6,288

4,856

3,560

2,784

2,325

Equity to Risk-Weighted Assets***

15.73%

15.77%

15.28%

14.88%

14.11% 15.70% 15.84% 15.50% 15.69% 14.49% 15.85% 15.34% 13.93% 13.60% 11.69% 11.49%

Risk-Weighted Assets (EGP billions)

96

84

70

65

55

96

84

70

65

55

49

41

37

30

26

22

Tier 1 Capital Ratio*****
Adjusted Capital Adequacy 
Ratio*****

15.18%

15.70%

15.23%

14.33%

12.53% 15.18% 15.70% 15.23% 14.33% 12.53% 15.66% 15.28% 13.74% 10.17% 9.59% 9.78%

16.23%

16.77%

16.32%

15.71%

15.40% 16.23% 16.77% 16.32% 15.71% 15.40% 16.92% 16.53% 14.99% 14.70% 13.60% 13.10%

*  Based on net profit available to distribution (after deducting staff profit share and board bonus) 
** Unadjusted to stock dividends
*** 2015 and 2014 excluded CI capital profit (discontinued operations)
**** Total Equity after profit appropriation
***** 2014, 2013 and 2012 as per Basel II regulations after profit appropriation

10

ANNUAL REPORT 2015

ANNUAL REPORT 2015 11

CIB: An Introduction

YEARS OF BANKING ExCELLENCE

CHAirmAn’s note

It would be shortsighted to merely look forward to the start of 
a “new year” as we close the books on 2015. Like our peers in 
the industry, we go into 2016 with questions and plans: Ques-
tions regarding the outlook for Egypt’s monetary and foreign 
exchange  policy  and  plans  to  capture  the  opportunities  the 
new year will surely bring. 

But to merely focus on our knitting and prepare for 2016 is the 
worst service we could do to our shareholders: Whether we real-
ize it or not, waves of change and transformation — or “disrup-
tion,” to borrow the term now so popular globally — are coming 
for our industry here in Egypt. 

Looking back on the past decade, industry after industry has 
begun  the  new  year  with  limited  planning  horizons,  believing 
their business secure and their regulatory framework clear, only 
to  find  themselves  lagging  behind  more  nimble  players  that 
combined creativity, audacity, and technology. 

The  software  industry  was  content  selling  shrink-wrapped 
diskettes  at  retail  points  of  presence.  today,  a  new  breed  of 
companies  is  selling  software  as  a  service,  downloaded  from 
the cloud. Media sold their product on dead trees and pressed 
plastic — today, it is painfully searching for a new, sustainable 
business  model.  Coal  was  king  until  oil  came  along.  Now  oil 
is  teetering  and  renewable  energy  —  once  the  plaything    of 
wealthy nations and wealthier people — is on the rise. In the 
wake  of  the  COP  21  accord  in  Paris  and  the  plunging  cost  of 
renewable tech, renewable energy isn’t just the future, it could 
be among the salvations of what we know as civilization today. 
We are on the cusp of a similar transformation in the bank-
ing  industry.  It  is,  to  borrow  from  John  Foster  Dulles,  time 
for  nothing  less  than  an  “agonizing  reappraisal”  of  what  the 
future of banking looks like. 

Having  consolidated  from  more  than  60  institutions  to  40 
today, the question for us here in Egypt is not whether we will 
see further consolidation, nor should we dwell whether new — 
traditional  —  entrants  are  licensed.  Instead,  we  must  accept 
that while the regulators and established forces of any industry 
can defend it for a time, change will take place, and the fences 
will come down. 

The rise of digital-only financial institutions and shadow bank-
ing in the North America, Europe, and Asia point the way, as does 
the popularity of mobile money in East Africa and elsewhere on 
our continent. Already, we see seeds of change sprouting in Egypt: 

Real  estate  developers  are  serving  as  substitutes  for  mortgage 
finance. The Egyptian Financial Supervisory Authority is actively 
leading change that has seen the emergence of striking new com-
petition in the lease financing and non-banking financial services 
sector. EFSA has also broken new ground by allowing consumers 
to subscribe to some insurance products digitally. 

With external competition growing, we as an industry must 
accept  that  this  change  cannot  be  ring-fenced.  The  banking 
industry a decade from now will bear little resemblance to its 
current  form.  Financial  services  will  be  evermore  crucial,  but 
they will not be delivered solely through brick and mortar points 
of presence. Clients will not merely be checking balances online; 
they will have access to the full bank experience, with all prod-
ucts and services delivered digitally.

Indeed, the “technology of tomorrow” about which we’re now 
speaking as an industry is already out of date — developers are 
working on innovations with commercial implications that we 
cannot imagine. Moreover, our competitors will increasingly be 
global: We do not want to wake up and find we have been dis-
rupted by global players selling into our market and find we have 
a financial services sector, but no banking industry. 

Across  all  borders,  the  industry  must  do  two  things:  It  must 
embrace technology, and it must become truly, fundamentally 
customer-centric. As an industry, we are living now through the 
last days in which customers may be treated as a captive audience 
that should feel grateful to choose from our set menu. The reality 
is simple: What was science fiction a decade ago is fact today. 

Against this backdrop, CIB is innovating. As we do so, we are 
calling  on  the  institutional  depth  that  has  allowed  us  over  the 
past 40 years to remain the nation’s leading private-sector bank. 
We  will  measure  going  forward  not  just  our  cost-to-income 
ratio,  but  our  investment  in  technology  and  innovation.  Data 
analytics will drive decision-making not just at the institutional 
level, but in real time at the level of each and every transaction into 
which we enter, from micropayments to the largest of syndicates 
facilities. With this in mind, we have engaged our first Chief Data 
Officer. Recognizing that change will be driven in part by actors 
outside our system, we are opening a venture capital lab that will 
ensure we have access to the latest technologies and to the best 
thinkers on the trends that will help redefine our industry. 

Financial services will be evermore 
crucial, but they will not be 
delivered solely through brick and 
mortar points of presence.

responsibility in a single department reporting directly to senior 
management to expedite the process of innovation. technology 
is an aid to decision-making. It is an originator of new products 
we have not yet conceived. And it is a delivery channel for CIB of 
no less importance than our branch and credit officers. 

As we do this, we are mindful that we have, in many ways, 
“been  here  before.”  The  coming  three  to  five  years  will  be 
2003-05  writ  large.  At  that  time,  all  banks  were  fundamen-
tally  focused  on  corporations,  but  we  saw  a  remarkable 
opportunity to begin growing our consumer offering — and 
invested accordingly. The market players who looked askance 
at our investment at the time awoke later to find that we had 
a substantial first-mover advantage in retail banking, one that 
many are still fighting to narrow. 

I  am  delighted  with  our  institution’s  performance  in  the  12 
months  to  31  December  2015,  and  the  report  of  our  Board  of 
Directors on pages 14-23 will recap that for you. As we set forth 
on this journey of transformation, we will cheer every milestone 
year-after-year in our annual report, just as we have for the past 
40 years. But we will not dwell on recent accomplishments when 
the future stakes are so much greater. 

In parallel, we are breaking responsibility for digital product 
offerings out of individual silos across the bank and centralizing 

Hisham Ezz Al-Arab
Chairman and Managing Director

12

ANNUAL REPORT 2015

ANNUAL REPORT 2015 13

CIB: An Introduction

YEARS OF BANKING ExCELLENCE

boArd of 
direCtors’ report

For Year-ended 31 December, 2015

Inauguration of Chase National Bank’s head office in the Nile Tower building in 1983. From the right, NBE 
Chairman Mr. Abdelmoneim Rouchdy, Chase National Bank’s General Administration Manager Mr. Fathy Sherif, 
Economy Minister Mr. Moustafa Al Saied, Chase Manhattan Bank Chairman Mr. David Rockefeller, Chase National 
Bank Chairman Mr. Ali Dabbous, CBE Deputy Governor Mr. Ali Negm, and CBE Governor Mr. Mohamed Shalaby.

Foreword 
Several  important  events  made  us  proud  in  2015  as  we 
marked 40 years of success since our establishment as the 
first joint-venture bank in Egypt under the open-door policy 
inaugurated in 1975.

Since  Chase  Manhattan  Bank  divested  its  stake  in  1987, 
we  have  been  the  home-grown  leader  of  the  private-sector 
banking industry. today, our 40-year institutional banking 
memory is one of the crown jewels of the nation’s economy. 
We are honored to have been stewards of this institution in 
2015 as we added to a four-decade-long track record as an 
engine of national and private-sector growth. Our review of 
these activities is below in our Board of Directors’ report for 
the year-ending 31 December 2015.

Macroeconomic Overview: 2015
The last few years in Egypt have been challenging on the eco-
nomic and political fronts, to say the least. In this respect, 
we welcomed the election in 2015 of a parliament as the final 
step in the transitional agenda. 

On the economic front, Egypt attracted global attention twice 
in 2015; first with the successful Egyptian Economic Develop-
ment Conference (EEDC) in March, which took place in the city 
of Sharm El Sheikh. The Egyptian government used the confer-
ence,  which  was  attended  by  world  leaders,  representatives 
of  regional  and  multinational  conglomerates,  and  numerous 
local and international investors, as an opportunity to renew 
investor confidence in the Egyptian market. The government 
announced  a  bundle  of  crucial  economic  reforms,  including 
the new investment law, which delivered new regulations and 
tools governing dispute resolution between parties in contracts 
in accordance with international best practices.  

The  conference,  moreover,  saw  the  announcement  of 
numerous  significant  investment  opportunities  across  all 
major sectors and industries. More than 60% of the Memo-
randums of understanding (Mou) signed during the confer-
ence have already progressed into 19 contracts worth a total 
of  uSD  58.8  billion.  Petrochemicals  and  energy  and  power 
led the way with four contracts each totaling uSD 21 billion 
and uSD 9.5 billion, respectively. 

With the inauguration of the New Suez Canal in August, Egypt 
won global attention once more as it concluded a megaproject 
in under one year. Notably, the project was fully funded by do-
mestic resources in a record eight days.  The New Suez Canal 
underscored Egypt’s vision and determination to build a bet-
ter future and aimed to strengthen the country’s positioning 
on the global trade map. The rewards of the new Suez Canal 
will not be exclusive to Egypt with respect to revenue growth 
and the flow of foreign currency, but will extend to the whole 
world through the Canal’s contributions to global maritime 
trade; truly it is Egypt’s gift to the world. 

The  government  of  Egypt  also  worked  throughout  2015  to 
restore  the  country’s  competitive  advantage  and  ability  to 
attract investment. The strategy seeks to expand the participa-
tion of the private sector in vital sectors, especially traditional 
and renewable energy. The government is expected to follow a 
similar trajectory with healthcare and education over the com-
ing years, thus limiting the role of the state to that of regulator.
In line with that strategy, Egypt slashed the corporate tax rate 
to 22.5% from 30% and expanded its jurisdiction to include eco-
nomic zones that had formerly been subject to only 10%. State 
policy is to strike a balance between attractiveness to investors, 
on the one hand, and ensuring the government has adequate re-
sources on the other. The government’s ongoing encouragement 
of financial inclusion should also be viewed in that light.

From a start in 2014, Egypt continued to gradually reduce 
its energy subsidy bill through a comprehensive restructur-
ing of the subsidy system. The move reaffirms the country’s 
commitment to restoring economic stability and simultane-
ously ensuring there is social justice by targeting the subsi-
dies to those who most need them.

Although economic challenges still exist, GDP grew 4.2% 
in  FY2014/15  compared  to  2.2%  in  FY2013/14.  The  deficit 
in  the  state  budget  —  a  matter  of  great  concern  for  the 
government — declined to 11.5% of GDP in FY2014/15 from 
12.2% in FY2013/14.

In June, Egypt signaled its accessibility to global financial 
markets  by  issuing  uSD  1.5  billion  in  10-year  bonds,  the 
first  issuance  of  its  kind  since  2010.  The  issuance  was  well 
received and was 3x oversubscribed. 

Foreign  direct  investment  improved  over  the  course  of  the 
year, growing 55% over FY2013/14 to uSD 6.4 billion at the 
end of FY2014/15 compared to the uSD 4.1 billion it recorded 
a year before. Meanwhile, foreign currency reserves slightly 
improved  year-on-year  to  record  uSD  16.42  billion  by  end-
November 2015 compared to uSD 15.88 billion in November 
2014, which is still an alarming level.

Last year saw fluctuation in the value of the Egyptian Pound 
against the uS Dollar, which opened 2015 trading at EGP 7.14. 
The Egyptian Pound then fell to EGP 7.93 to the dollar in Octo-
ber in a devaluation aimed at boosting exports and attracting 
further investment. In the wake of a change of management, 
the Central Bank of Egypt (CBE) surprised the market a month 
later by appreciating the EGP to 7.73 for a YoY percentage change 
of -8.26%. The CBE moreover tightened import regulations and 
gave priority to imports of essential goods, only in a bid by the 
CBE to support local manufacturing and better preserve for-
eign currency reserves that began retreating in June 2015.
In  an  attempt  to  help  banks  meet  ever-increasing  demand 
for  foreign  currency,  the  CBE  injected  around  uSD  1  bil-
lion into the Inter-Bank market to cover a portion (25%) of 
the  outstanding  refinancing  loan  balances  that  had  been 
previously  booked  to  clients,  which  helped  banks  ease  the 

pressure.  The  CBE  stated  in  December  that  it  had  repaid 
foreign  investors  a  total  of  uSD  546  million  in  stocks  and 
securities,  clearing  all  pending  backlogs  that  had  built  up 
amid the shortage of uSD. The CBE added in its statement 
that its repatriation mechanism was still active and that it 
would  provide  currency  to  foreigners  investing  in  govern-
ment securities and stocks.

In a nod to the stock market’s importance to the economy, 
the government decided in 2015 to stay the implementation 
of a 10% tax on capital gains for two years. The decision was 
very much welcomed by the investment community.

tourism, which was a major revenue driver for Egypt pre-
2011, remains a key concern. The sector had been showing 
real  signs  of  recovery  in  2014  and  well  into  2015,  but  has 
slowed down towards the end of the year with the number of 
tourists arriving to Egypt declining significantly by 37% in 
November compared to the same month of 2014.

The Stock Market in 2015
Major challenges faced by the global economy, topped by a 
sharp drop in world oil prices, negatively impacted the per-
formance of various global indices, Egypt’s among them. The 
benchmark EGX30 declined 22% YoY in 2015.

14

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ANNUAL REPORT 2015 15

CIB: An Introduction

YEARS OF BANKING ExCELLENCE

A Review of the Banking Sector in 2015
One of CBE’s main areas of focus in the last few years, specifi-
cally in 2015, was further raising banking awareness. Financial 
inclusion  topped  the  Central  Bank’s  list  of  priorities  as  it 
started paying government employees using electronic cards, a 
stepping-stone in the journey towards a cashless society. Addi-
tionally, the bank launched an initiative that seeks to introduce 
mortgages to the market, especially to lower-income segments, 
and partnered with other stakeholders to address the gaps in 
the field of microfinance.

Moreover,  growing  interest  in  the  Egyptian  market  was 
met with increased foreign ownership of banks, resulting in 
new  business  and  investment  opportunities.  These  banking 
reforms rendered the sector’s survival unscathed during the 
global financial crisis and allowed it to weather the storm that 
came in the wake of the Arab Spring.

Deposits have been growing steadily over the years thanks 
to  rising  awareness  of  the  importance  of  banks;  loans  have 
similarly  been  increasing.  System-wide  loans  and  deposits 
grew by 22% and 21%, respectively, over FY2014/15, and banks 
still enjoy comfortable levels of liquidity, as made evident by 
the banking system’s 41% loans-to-deposit ratio. The banking 
sector  recorded  low  credit  losses,  with  the  ratio  of  non-per-
forming-loans to total loans standing at a record-low of 7.6% 
in June 2015, down from 9.1% a year before.

Macroeconomic Outlook: 2016
Despite  the  ongoing  political  and  economic  tensions  in  our 
region, our country still has growth and investment opportu-
nities to offer and we are confident that the route of ongoing 
economic  reforms  will  facilitate  seizing  these  opportunities. 
That comes in accordance with the government’s continuous 
efforts to initiate megaprojects in different industries, includ-
ing  one  that  is  currently  turning  the  Suez  Canal  axis  into  a 
full-fledged  economic  zone  and  a  hub  for  global  trade.  This 
project  would  be  accompanied  by  sizeable  investments  in 
infrastructure  projects  in  the  Canal  area,  creating  new  eco-
nomic opportunities and helping curb unemployment.

Another forward-looking project aims to increase agricultur-
al production through the reclamation of 1.5 million feddans in 
the western desert and secure the creation of job opportunities 
within agriculture and it supporting sectors. 

In  the  medium-term,  Egypt’s  persistent  energy  crisis  is  ex-
pected to come to an end with the discovery of the Zohr natural 
gas field, which is believed to be the largest-ever discovered in 
the Mediterranean area. Once it comes on stream, the field is 
expected to make Egypt self-sufficient for decades, allowing it 
to meet its increasing domestic demand.

The government aims to reinforce Egypt’s image as a global 
digital hub by capitalizing on its unique geographic location 
and ever-expanding wealth of young human capital. Efforts 
are  being  made  to  encourage  the  private  sector  to  enhance 
the  Information  and  Communication  technology  (ICt)  seg-
ment.  Moreover,  the  government  is  working  on  expanding 
infrastructure  projects  and  taking  structural  measures  to 
develop  the  regulatory  and  institutional  frameworks  that 

would  accelerate  the  private  sector’s  contribution  to  the 
development of the ICt sector and consequently increase its 
contribution to GDP.

Focus on Commercial Banking Activities
Throughout its 40-year history, CIB has always had a vision 
of becoming Egypt’s largest financial institution by providing 
a suite of full banking and non-banking services to clients of 
varying needs. That vision has shaped every step and decision 
we have taken. 

Our  growth  strategy  is  to  achieve  sustainable  and  profit-
able  growth  based  on  customer  centricity,  operational  ef-
ficiency, and organizational development. Our main objective 
is the healthy management of our portfolio while maintaining 
sound capital, profitability, and asset quality.

In that respect, CIB’s Board has decided to gear all the Bank’s 
efforts towards commercial banking activities, as the potential 
growth opportunities that exist in the Egyptian banking sector 
require CIB’s full attention if we are to not only maintain but 
enhance  our  leading  position.  to  deliver  on  this  strategy,  the 
Bank has started to gradually off-load its non-core investments.

Acquisition of Citibank’s retail portfolio
In  accordance  with  the  Bank’s  strategy  of  expanding  its 
commercial  activities,  CIB  found  such  an  opportunity  in  the 
consumer-banking  sector  when  Citibank  announced  earlier 
this  year  that  it  would  be  selling  its  Egyptian  retail  portfolio. 
In  November,  the  Bank  acquired  around  uSD  135  million  in 
assets, uSD 190 million in deposits, 100,000 customer accounts, 
822 full-time consumer banking and contract employees, eight 
branches,  and  Citibank’s  AtM  network  of  21  machines.  This 
transaction added around 72,000 credit card accounts to CIB’s 
existing  base  of  270,000,  catapulting  the  Bank  among  Egypt’s 
market leaders in the credit card business. 

Sale of CIL
In line with the Bank’s strategy of divesting non-core holdings, 
CIB  has  sold  its  45%  stake  in  Commercial  International  Life 
Insurance Company (CIL) to AXA, a leading global insurance 
player that also bought the uK’s Legal and General 55% stake in 
CIL. The transaction was concluded in November.

Stemming from our unwavering commitment to our clients, 
and  in  order  to  continue  offering  insurance  products  with 
excellent  value-for-money,  CIB  signed  a  10-year  partnership 
agreement with AXA that grants the Bank exclusive distribu-
tion rights for AXA in Egypt. 

CI Capital Holding acquires CIB’s stake in CORPLEASE
Also as an outgrowth of this strategy, the Bank has sold its stake 
in CORPLEASE  to CI Capital in December, thus adding finan-
cial leasing activities to the company’s product menu. 

Potential Sale of CI Capital Holding
In  the  same  context,  CIB  received  in  December  2015  a  non-
binding offer from Orascom telecom Media and  technology 
Holding (OtMt) to potentially acquire CI Capital Holding. The 

BoD agreed to begin a due diligence process that was finalized 
in February 2016. Following that, CIB received and accepted 
a  binding  offer  from  OtMt  that  amounted  to  EGP  924  mil-
lion.  Both  parties  will  proceed  with  the  necessary  processes 
to complete the transaction once they come to an agreement 
regarding final terms and conditions. 

2015 Financial position and highlights
CIB reported another exceptional set of results on its 40th an-
niversary, with an increase of 26.39% YoY in consolidated net 
income, which came in at EGP 4.73 billion for the full year 2015. 
Standalone net income reached EGP 4.64 billion, 27.23% over 
2014.  Standalone  revenues  grew  by  32.10%  over  the  previous 
year to reach EGP 10.19 billion.

The Bank recorded net interest income of EGP 8.12 billion, 
an  increase  of  29.31%  YoY.  Non-interest  income  recorded  its 
highest  annual  growth  rate  in  five  years,  standing  at  EGP 
2.11 billion for the full year. Net fees and commission income 
showed an increase of 10% YoY at EGP 1.63 billion.

All  financial  indicators  emphasized  the  Bank’s  strong 
financial performance in 2015. CIB maintained its efficiency 
in 2015, with cost-to-income ratio declining to 20.40% com-
pared  to  22.84%  in  2014,  which  was  the  lowest-cost-to-
income ratio recorded in the last ten years. The Bank contin-
ued on its upward trend in RoAE, which recorded 33.43% on 
a consolidated basis (post-appropriation), up from 31.31% in 
2014. Consolidated RoAA grew from 2.94% in 2014 to reach 
2.95% in 2015. Net interest margin continued its growth to 
end the year at 5.59%, increasing by 18bps. 

The Bank’s loan portfolio stood at EGP 62.6 billion at year’s end, 
growing by 18% YoY, which represented an increase in the loan 
portfolio of EGP 9.45 billion during 2015. This increase comes in 
accordance with the Bank’s strategic objectives in maintaining 
asset  quality  and  enhancing  profitability.  The  Bank’s  market 
share of total loans amounted to 8.05% in October 2015.

CIB  aggressively  pursued  deposit  growth  in  2015,  adding 
EGP 33.3 billion to its base, which grew to EGP 155.2 billion, an 
increase of 27% over 2014. The Bank had the highest growth rate 
in deposits among its peers. CIB’s share of the deposits market 
had grown 56bp during 2015 to reach 8.40% in October 2015.

The Bank ended the year with a buoyant balance sheet and 
capital base, which is reflected in its comfortable capital ade-
quacy level of 12.72%1 , exceeding CBE stipulated liquidity ratios 
and  enhancing  the  bank’s  ability  to  face  uncertain  economic 
circumstances, should any unfold.

CIB  continued  achieving  strong  growth  in  Net  Interest 
Income,  fees  and  commissions,  and  the  balance  sheet.  Rela-
tive to its peer group, CIB had the highest deposit growth YoY 
and maintained the lowest cost-to-income ratio. Overall, CIB’s 
strong financial performance in 2015 exceeded P&L targets. 

Best-in-Sector Asset Quality through Effective Risk 
Management
The Bank’s management succeeded in preserving asset quality 
despite the challenges faced by both the Egyptian and interna-
tional  economies,  which  affected  different  economic  sectors. 

1CAR based on Basel II as modified by CBE before profit appropriation

This was achievable due to the conservative risk management 
approach the Bank follows and the clear vision management has 
in assessing diverse risk types that may arise in different sec-
tors, as well as the necessary precautions that minimizes those 
risks through a focus on strengthening financial performance 
and the balance sheet. The NPL-to-gross-loans ratio declined to 
record 3.98% in 2015 from 4.71% the year before.

Given  international  turmoil  and  its  impact  on  a  number 
of  domestic  economic  sectors  (tourism  in  particular),  CIB’s 
management took loan loss provisions amounting to EGP 1.68 
billion for the full year to better defend the Bank’s loan portfolio.

Deposit Growth
CIB’s  loan-to-deposit  ratio  declined  to  a  record  40.31%  for 
2015 versus 43.55% a year earlier due to the Bank’s success in 
gathering  more  deposits.  The  Bank  attracted  11%  of  all  new 
deposits  in  the  sector  as  of  October,  where  excess  liquidity 
was utilized in sovereign paper. Most of this growth came in 
the  form  of  local  currency  demand  deposits  with  a  low  cost 
funding source and through soliciting payroll accounts for our 
corporate clients. This segment has grown by 32.56% YoY and 
constituted c.44.% of total deposits.

Upward Trajectory in Equity Returns
The Bank was not only able to maintain high returns on equity 
over the past several years, but also sustain an upward trend. 
This  was  once  again  made  evident  by  the  RoAE  ratio,  which 
reached 33.43% up from 31.31% (after appropriation and based 
on the suggested profit appropriation schedule).

Expenses Rationalization and Efficiency Ratio
Personnel  and  administrative  expenses  increased  by  21%  in 
2015,  as  we  continued  investing  in  the  long-term  growth  and 
sustainability  of  the  Bank.  However,  we  will  continue  to  be 
watchful of our expenses, keeping cost-income around the 30% 
benchmark set by the BoD. 

Appropriation of Income
The Board of Directors proposed increasing its legal reserve by 
EGP 232.0 million to EGP 1,035.3 million, and its general reserve 
by EGP 2,944 million to EGP 4,462 million. The Board also pro-
posed distributing a dividend of EGP 0.75 per share in 2015. This 
proposal aims to reinforce the Bank’s solid financial position, 
which remains strong with a capital adequacy ratio of 12.72% 
and an adjusted CAR of 16.23% (including profits attributable 
to shareholders).

The  above  suggestions  come  in  light  of  international 
regulations for bank capital requirements that are becoming 
more stringent. The CBE is, simultaneously, becoming more 
responsive to Basel Committee recommendations, making it 
crucial to keep a close eye on the Bank’s capital adequacy for 
the coming three years. The outlook for interest and exchange 
rates may also have an impact on capital needs.  Hence, the 
prudent decision to start building a capital cushion would en-
able CIB to meet these expected requirements and avoid any 
potential additional capital needs that may arise in the com-

16

ANNUAL REPORT 2015

ANNUAL REPORT 2015 17

CIB: An Introduction

YEARS OF BANKING ExCELLENCE

ing years. For this reason, CIB’s Board proposed to distribute 
EGP 0.75 dividend per share this year in order to maintain a 
sustainable stream of dividends in the future.

2015 Activities
Building on our legacy as Egypt’s leading private-sector bank, 
CIB continued with its mandate to excel and further cement its 
foothold in the country. The past year witnessed many successes 
across the full range of our businesses, highlighted below:

Institutional Banking
The IB Group grew from strength to strength this year, reinforc-
ing CIB’s image as the bank of choice.

The Group’s one-of-a-kind experience was positively reflected 
in the confidence of both the private and public sectors, which 
drove the IB Group’s year-on-year performance by 16% despite 
the challenges facing the Egyptian economy. The IB Group con-
tinued to be the highest contributor to the Bank’s bottom line, 
contributing c. 69% of CIB’s profits, as it recorded EGP 4.42 billion 
in net income before tax in 2015 with higher foreign exchange 
gains  and  a  robust  performance  on  trade  services  fees.  These 
strong results reiterate the strength of the Group in weathering 
all challenges thanks to its successful and conservative strategy. 
Notably, a core element of that strategy was safeguarding asset 
quality in light of a proactive risk framework. 

Consumer and Business Banking 
Over  the  past  years,  CIB  has  been  preparing  to  capture  a 
significant  share  of  the  Consumer  Banking  arena.  Serious 
steps in that direction had a direct impact on achieving the 
sector’s short- and medium-term objectives. Among the ini-
tiatives taken in this regard was a focus on building a more 
interactive relationship with customers, which was reflected 
in growing sales and maintaining our customer base in addi-
tion to attracting new customers. This was achieved through 
the  fine-tuning  of  the  sector’s  product  and  service  offerings 
and  launching  a  set  of  new  products  and  innovative  offers, 
in  addition  to  improving  satisfaction  rates.  The  Consumer 
Banking  business  moreover  aims  to  implement  the  Bank’s 
strategy in the gradual transformation from a primarily cor-
porate-focused  bank  serving  some  of  the  largest  corporates 
to Egypt’s largest private-sector financial institution, with a 
strong retail services arm for individuals and SMEs alike.

The  dynamics  of  the  Egyptian  market  encouraged  this 
transformation strategy. With a population of over 90 mil-
lion, Egypt is the most populous country in the Middle East 
with a very low penetration rate. CIB has been positioning 
itself to tap into the potential of this underserved segment of 
the population with low-banking exposure. Accordingly, the 
division has been encouraging a wide-base of individuals to 
tap into the banking sector and benefit from different bank-
ing and financial services through the continuous develop-
ment  of  its  product  and  service  offerings.  In  that  vein,  we 
continued adding to our extensive branch network, opening 
a  total  of  21  new  branches  in  2015  alone.  Additionally,  we 
have renovated eight branches acquired during the Citibank 

retail portfolio transaction, bringing the Bank’s total branch 
network up to 187 branches by year-end 2015.

In  its  efforts  to  cater  to  a  wider  segment  of  the  popula-
tion,  our  Business  Banking  division  (under  the  Consumer 
Banking umbrella) has worked hard to widen its client base 
by  responding  to  small  and  mid-cap  companies’  changing 
financial needs with appropriate products and services. The 
division  has  successfully  reached  its  target  customers  who 
have serious projects through effective marketing strategies. 
As a result, Business Banking showed a remarkable growth of 
38% in net profits vs. 2014, which totaled EGP 491.7 million.

Operations and Information Technology
The Bank implemented several projects within the Operations 
and It Group during 2015, where the Group focused on plans 
to  increase  workforce  productivity  and  operational  efficiency 
with  the  ultimate  goal  of  enhancing  customer  experience  in 
mind. As such, several automation and process re-engineering 
initiatives were implemented in 2015, including the automation 
of  custody  operations,  and  increasing  rates  of  our  straight-
through-processing (StP).  A number of key projects were also 
launched in 2015 as part of the bank’s transformation strategy, 
including a Customer Relationship Management system (CRM).
The  integration  of  Citibank’s  acquired  retail  portfolio  was 
another important project for the Group this year. The Opera-
tions and It Group implemented a six-month transition plan to 
ensure a smooth handover, with the conclusion of the process 
expected by the end of April 2016. 

In  the  digital  arena,  where  CIB  is  currently  looking  to 
expand  its  activities,  the  Bank  launched  several  new  ini-
tiatives,  including  a  pilot  program  for  CIB  Smart  Wallet,  a 
product that offers a unique financial solution for the issue 
of  financial  inclusion.  Moreover,  our  countrywide  network 
of  662  AtMs  was  upgraded  with  additional  features,  such 
as accepting checks. The Interactive voice Response System 
(IvR)  was  also  completely  revamped  to  improve  customer 
experience. In 2015, our call center handled more than three 
million  self-service  queries  and  agent-managed  calls  with 
inquiries, requests, and complaints. The same goals also saw 
CIB ramp-up its social media presence, creating a LinkedIn 
platform and launching a Facebook page (late 2014).  

Business Continuity
CIB has been a pace-setter in the field of business continu-
ity and still has further investments to make in improving 
its  recovery  capabilities  to  ensure  its  ability  to  swiftly 
overcome any unforeseen disruptive events that might af-
fect business continuity within different sectors. The goal 
is to safeguard the quality of services we offer our clients, 
whatever  the  circumstances  might  be.  In  appreciation 
of  our  implementation  of  international  best  practices 
and  standards,  the  uS-based  Disaster  Recovery  Institute 
International (DRII) awarded CIB staff the title “Business 
Continuity  team  of  the  Year”  in  2015.  The  DRII  is  one  of 
the  world’s  most  reputable  business  continuity,  disaster 
recovery, and crisis-management institutions.

Big Data… Big opportunity
Given the banking industry’s increased customer focus, Board 
Members  were  determined  to  increase  the  organization’s 
power of predictability to support CIB’ movement towards a 
more customer-centric approach. 

CIB began its road towards “big data” in 2015, becoming 
one  of  the  pioneers  of  this  concept.  Our  strategy  involves 
working on four fronts: data enrichment, customer analyt-
ics  and  insights,  data  governance,  and  cultural  building. 
Furthermore,  the  availability  and  democratization  of  data 
will  develop  and  speed-up  the  decision-making  process, 
improving CIB’s responsiveness and agility. 

CIB  has  already  made  headway  in  implementing  the 
strategy,  with  the  organizational  structure  now  in  place 
and  the  necessary  resources  already  deployed  or  in 
the  process.  Current  and  projected  gaps  in  enterprise 
data’s warehouse infrastructure have been addressed and 
awareness  about  data  analytics  is  being  disseminated 
across the organization. 

Awards and Recognition
We are proud of the international awards and accolades we 
continue  to  receive  in  recognition  of  our  leadership  posi-
tion  in  the  banking  sector.  Global  acknowledgement  not 
only reflects our profound understanding of the Egyptian 
market and its dynamics, but also our ability to serve our 
clients. CIB received  a total of 21 international awards in 
2015, among them:

•	 Eight awards from Global Finance: Best Bank in Egypt 
2015, Best trade Finance Provider in Egypt, Best Sub-
Custodian Bank 2015, Best Information Security Initia-
tives, Innovators in Foreign Exchange, Best Corporate/
Institutional Internet Bank in Egypt, Best Foreign Ex-
change Providers in Egypt, and Best Consumer Digital 
Bank In Egypt; 

•	 Three awards from Banker Africa: Most Socially Respon-
sible Bank in North Africa, Best Commercial Bank Egypt, 
and Best Corporate Bank North Africa;

•	 two  awards  from  EMEA  Finance:  Best  FX  Services  in 
North  Africa,  and  Best  Bank  in  Egypt  (EMEA  Finance 
African Banking);

•	 two  awards  from  Asian  Banker:  Achievement  in  Enter-
prise Risk Management of the Year, and Strongest bank by 
balance sheet in Egypt for 2015;

•	 two  awards  from  JP  Morgan:  Elite  Quality  Recognition 
Award  -  Mt  103  (90%),  and  Elite  Quality  Recognition 
Award - Mt 202 (98%);

•	 Best Bank in Egypt - Excellence Award by Euromoney;
•	 Bank of the Year Egypt – The Banker;
•	 trade Finance Deal of the Year - African Banker. 

Our Success Formula 
Our  impressive  financial  performance  and  accomplish-
ments across the different lines of business, as well as the 
international recognition we received are the result of con-
tinuous efforts and hard teamwork.

It all begins with our staff…
We believe that the success of any institution is dependent 
on  the  quality  of  its  workforce.  With  this  conviction,  the 
Bank has continuously enhanced its work environment, not 
only to attract the best talent in the industry, but to upgrade 
their skills as well.

Recruitment and Selection
to best serve CIB’s aggressive growth strategy, the Human 
Resources  (HR)  department  continuously  reviews  its  hir-
ing  criteria  and  devises  new  methods  of  assessing  candi-
dates  to  ensure  that  only  the  qualified  caliber,  who  enjoy 
relevant expertise are employed. The I-Recruitment system 
was launched in 2015 to assist with scanning Cvs and has 
in turn reduced turnaround time. 

Learning and Development
CIB nurtures its employees’ talent by investing heavily in train-
ing  and  development  programs.  This  year,  the  department 
introduced new learning techniques, which included:

•	 Off-Site Events that targeted both senior and junior staff 
members. These events aim to increase employee loyalty 
and strengthen team spirit;

•	 Open Seminars worked on enhancing our staff’s existing 

capabilities and expanding their knowledgebase;

•	 team  Building  Activities  were  designed  to  boost  energy 
and morale levels, and enhance the effectiveness of team-
work initiatives via interactive and challenging exercises;
•	 Simulation  Programs  aimed  to  introduce  new  learning 

approaches and experiences;
•	 Organization Development.

Organization Development
In line with HR’s strategy to develop talent, the Organiza-
tion  Development  (OD)  department  created  the  talent 
Management team, tasking it with development and man-
agement  programs  that  enhance  and  upscale  employees’ 
skills. The OD launched two talent Management programs 
in 2015, the “Middle Management Career Counseling’”and 
“Middle  Management  Development”  programs,  both  of 
which  target  middle  management  and  aim  to  accelerate 
employees’  technical  development  by  identifying  career-
growth opportunities.

In  2015,  the  “voice  of  Employees”  initiative  continued 
and  a  number  of  focus  groups  were  held  throughout  the 
year. The sessions were followed by comprehensive analysis 
reports,  recommendations,  and  action  plans  to  address 
identified challenges. 

Compensation and Benefits
The department participated in a number of salary surveys 
to ensure that CIB’s compensation strategy remains com-
petitive  for  existing  employees,  and  to  allow  the  Bank  to 
attract the highest caliber professionals in the market and 
warrant effective employee retention.

18

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ANNUAL REPORT 2015 19

CIB: An Introduction

YEARS OF BANKING ExCELLENCE

It all revolves around our clients…
Being the leading private sector bank in Egypt means that 
a great responsibility falls on our shoulders. Whether cor-
porations  or  individuals,  we  are  committed  to  catering 
to  the  vast  and  varying  financial  needs  of  our  clients  in 
consistently high quality. In doing so, and to maintain the 
trust  of  our  clients  and  maximize  their  satisfaction,  we 
build  our  products  and  services  around  their  wants  and 
needs with the deep level of expertise and knowledge we 
possess.

CIB prides itself on being the bank of choice for over 500 of 
Egypt’s prime corporations and is determined to extend the 
same leadership to the retail and mid-cap segments.

As  discussed  earlier,  our  staff  members  are  exception-
ally experienced and have a profound understanding of the 
Egyptian  market,  which  allows  them  to  carry  the  Bank’s 
mandate and vision of providing superb banking services 
to our clients.

Business Outlook 2016
CIB has well-positioned itself within the Egyptian banking sec-
tor and is geared towards expanding its operations in the retail 
market and lending to SMEs, and reaping the fruits of growth 
opportunities both sectors still have to offer.

In a step that signals the government’s focus on the SMEs 
market and taking it to the next level, the CBE introduced 
a  unified  definition  of  the  size  of  the  companies  that  fall 
under  this  huge  segment.  Additionally,  the  CBE  issued 
several  circulars  that  aim  at  motivating  banks  to  lend  to 
these  companies.  The  support  to  the  SME  sector,  which 
is believed to be the future growth driver of the Egyptian 
economy, would result in more GDP diversification, and is 
aligned  with  the  government’s  increased  attention  to  the 
financial inclusion agenda.

Synergy Realization
Alongside  its  conventional  banking  services,  CIB  offers  a  full 
suite  of  investment  banking  services  through  its  association 
with CI Capital Holding and its subsidiaries.

CI  Capital  generated  consolidated  revenues  of  EGP  330 
million  in  2015  and  brokerage  revenues  stood  at  EGP  199 
million.  Brokerage  was  ranked  first  on  the  Egyptian  Ex-
change after it grew its market share of foreign participation 
this year to record 50.2% and its local market share to stand 
at 20% of total trading in 2015.

On the awards front, CI Capital was recognized as the “Best 
Investment Bank in Egypt” by Global Finance in 2015 and 2014.

Sustainability in CIB
CIB has an unwavering confidence that sustainability is the 
key path to success. As such, we have been working towards 
striking  a  balance  between  our  objective  to  increase  our 
profitability  and  our  duty  toward  preserving  our  environ-
ment. Our firm and forward-thinking belief in sustainability 
expands to all areas of our business through environmental 
sustainability,  corporate  social  responsibility,  community 

development, our Foundation, and our corporate governance 
model — each a success story in its own right.

Environmental Sustainability
As  an  institution,  CIB  has  excelled  in  the  area  of  environ-
mental sustainability over the years. In late 2012, we became 
the first Egyptian bank to establish a department of Sustain-
able Development, which supports CIB’s efforts in environ-
mental  preservation,  and  aims  to  implement  the  Bank’s 
environmental  sustainability  strategy  that’s  approved  by 
the Sustainability Advisory Board.

Main pillars of Sustainable Development:

People as the Catalyst for Stimulating the 
Sustainability Culture

•	 the  “Know  Egypt”  initiative  aims  to  sponsor  book 
publications  that  promote  Egyptian  culture,  pre-
senting  to  customers,  shareholders,  and  investors. 
Among these publications were the “Old Cairo” and 
“Suez Canal” books;

•	 The e-library initiative aims at encouraging employees 
to read business articles and via mobile applications; 

•	 Good and Healthy Business Environment;
•	 CIB  is  the  first  Egyptian  bank  to  acquire  the  Egyp-
tian  Green  Pyramids  Rating  System  Certificate 
(GPRS). the GPRS is the Egyptian counterpart of the 
internationally recognized Leadership in Energy and 
Environmental  Design  (LEED)  framework. this  is  a 
mark  of  distinction  that  signifies  a  building  as  be-
ing constructed and operated with a green mindset; 
in  other  words,  the  structure  is  resource  efficient 
and  environmentally  friendly.  CIB  implemented  the 
“green  building”  initiative  on  the  bank  branch  in 
Road 90 New Cairo;

•	 The Bank replaced its regular lighting system with LED 
bulbs in order to save energy and installed water flow 
restrictors to limit water consumption.

Impact of CIB’s Sustainability Initiatives on the 
Community

•	 The Bank promotes the sustainability initiatives it adopts 
through displayed messages in branches in order to help 
raise awareness among customers in particular and citi-
zens in general with regards to the best utilization of our 
national resources

•	 The Bank’s participation in the restoration of the Giza Zoo 
will have a significant impact on society at large and el-
evate the sense of social and environmental responsibility 
towards initiatives that help preserve our nation’s heritage

Sustainability Ambassadors
CIB became the first Egyptian bank to create a community 
of  Sustainability  Ambassadors  within  its  nationwide  net-
work in 2013. There are more than 70+ active volunteers from 
different  locations  and  hiring  categories  that  are  helping 

anchor sustainability initiatives among their colleagues and 
across  their  businesses.  The  ambassadors  meet  regularly 
and introduce innovative and applicable initiatives. 

Corporate Social Responsibility 
CIB continues to achieve significant milestones in its Corporate 
Social Responsibility (CSR) efforts and 2015 was no exception. 
During the year, the CSR division implemented more initiatives 
that had a profound impact on the lives of people in our com-
munity. These efforts remain high on our list of priorities. 

Community Development
CIB is well positioned to provide assistance to the community in 
which we live and operate in. 2015 saw relentless efforts made to 
enhance CSR activities. What encourages us the most, is seeing 
our efforts reflect positively on people’s lives. We present here-
under some of the activities we conducted during the past year:
Beena Initiative: CIB and the Ministry of Social Solidarity 
signed  the  “Beena”  protocol  in  June  to  encourage  the  active 
participation of youth in society and to support and monitor 
the  development  of  social  care  services.  Partnering  in  this 
initiative indicates the Bank’s firm commitment to supporting 
community development. Beena is known for employing young 
volunteers  to  create  an  effective  mechanism  for  developing 
and  monitoring  the  quality  of  services  provided  to  different 
social  care  centers,  such  as  orphanages,  elderly  homes,  and 
special-needs houses, a segment of society that is in dire need 
of adequate care and higher-quality services.

Autism:  Children  with  autism  and  other  disabilities  have 
always  been  given  the  highest  priority  on  CIB’s  CSR  agenda. 
In  2015,  CIB  continued  to  sponsor  the  annual  ceremony  held 
by  the  ADvANCE  Society  for  Persons  with  Autism  and  Other 
Disabilities, which showcased rhythmic musical compositions 
performed by students. The concert serves as a platform from 
which awareness can be raised about the creative and expres-
sive skills of children with disabilities, supporting their integra-
tion into mainstream society.
Partnering  with  Omar  Samra:  CIB  supported  Egyptian 
entrepreneur  Omar  Samra  in  breaking  the  record  to  become 
the first Egyptian to win the “Explorer’s Grand Slam” challenge, 
an  accomplishment  realized  by  only  40  people  in  history.  In 
May, Samra raised the Egyptian flag and CIB’s flag on the north-
ernmost point on the surface of the Earth, in recognition of the 
Bank’s  supportive  role.  CIB’s  partnership  with  Samra,  which 
began in late 2014, reflects the Bank’s leading role in developing 
the outstanding talents of ambitious youth, believing that they 
are the core of the country’s development and the driving force 
of  Egypt’s  economy  and  prosperity.  In  that  regard,  and  being 
one of the most influential people and role models for youth, CIB 
organized several seminars with Samra and CIB employees to 
hear about and draw inspiration from his unique experience.

Sponsoring the Egyptian Squash Federation: As sports 
symbolize an integral part of its responsibility and commitment 
toward Egyptian youth, CIB continues to sponsor the national 
squash federation. The Bank offers support and encouragement 
to young and talented athletes who represent the country in re-

gional and international arenas. Last year, CIB was a key spon-
sor  of  the  national  junior  team  in  the  Women’s  World  Junior 
Squash Championship, held in the Netherlands. The team won 
the title after beating the uS national team in the final.

Kidzania:  Through  its  sponsorship  of  Kidzania  since 
2013, CIB has continued to strengthen its brand loyalty and 
exposure, with the mini CIB branch in the premises and the 
branded  materials  distributed  around  the  venue.  In  2015, 
CIB  organized  several  free  trips  for  children  with  special 
needs to experience and enjoy Kidzania, under the supervi-
sion of the CIB Foundation.

Orchestra Alnour Wal Amal: CIB, being a devotee of differ-
ent types of distinctive talents across Egypt, proudly sponsored 
the art show “Days and Nights of the Heart  tree.” The perfor-
mance, which was held at the Cairo Opera House, featured the 
Alnour Wal Amal Orchestra, a group of blind Egyptian women. 
This novel sponsorship aims to support gifted women who are 
challenged  by  their  disabilities.  These  women  have  become 
a  true  inspiration  to  the  entire  Egyptian  community  and  an 
exceptional icon in the international musical scene.

School  Cultural  Trips  to  Cairo  Opera  House:  CIB 
organized  a  number  of  trips  for  public  school  students  to 
the Cairo Opera House, in the context of its initiative to de-
velop young students’ aesthetic senses through fine arts and 
music. Students were introduced to the high arts of classical 
music  by  attending  a  performance  of  vivaldi’s  renowned 
“Four Seasons,” a set of four violin concertos that describe 
each of the seasons of the year.

Supporting  Students  of  Fine  Arts  Faculties:  The 
Bank continued to intensify its efforts to encourage Egypt’s 
unique and talented youth who are in need of motivation 
and support. During 2015, the Bank expanded its reach to 
target university students in Minya, Luxor, and Alexandria. 
This  year,  CIB  sponsored  the  annual  art  exhibit  held  for 
senior students and fresh graduates at South valley univer-
sity’s Faculty of Fine Arts in Luxor. The Bank acquired the 
best art pieces in the collection, adding them to our private 
Art  Collection  in  an  attempt  to  incentivize  the  talented 
youth of upper Egypt. 

Art Salons: For the fifth consecutive year, CIB supported 
a new generation of young, aspiring artists through its spon-
sorship  of  the  annual  Egyptian  Youth  Salon.  CIB  collabo-
rated with the Fine Arts division at the Egyptian Ministry of 
Culture to support trending artists under the age of 35. 

In  an  effort  to  support  artists  from  various  age  brackets 
and  provide  equal  opportunities  to  all,  the  Bank  chose  to 
sponsor the upper Egypt Salon, which was held in Luxor in 
April  2015,  in  collaboration  with  South  valley  university’s 
Faculty of Fine Arts. 

This year’s dynamic agenda of art-centric sponsorships and 
activities allowed CIB to acquire nearly 200 distinct pieces of 
art, enriching the Bank’s Art Collection, while also providing 
incentive to and acknowledgement of genuine local talent.

La Biennale di Venezia: CIB supported and sponsored 
three  Egyptian  artists,  Ahmed  El-Shaer,  Haitham  Nawar, 
and Khaled Hafez, at last year’s edition of La Biennale venezia, 

20

ANNUAL REPORT 2015

ANNUAL REPORT 2015 21

CIB: An Introduction

YEARS OF BANKING ExCELLENCE

EGP  11  million  and  is  of  paramount  importance  to  both 
surgeons and patients as it will allow doctors to perform 
on-the-spot  MRI  procedures  inside  the  operating  room, 
thus  identifying  cancer  cells  accurately  and  swiftly  and 
minimizing  the  number  of  invasive  surgical  procedures 
to which pediatric patients are subjected.

Throughout  2015  and  in  partnership  with  Gozour  Foun-
dation for Development, the CIB Foundation funded 42 eye 
exam caravans in public elementary schools in several gov-
ernorates  across  Egypt,  which  included  Qena,  Sohag,  Beni 
Suef, Minya, Aswan, Matrouh, and many others. Through the 
“6/6 Eye Exam Caravan” program, the Foundation provided 
21,500 students with free eye exams and necessary care and 
consultation by the end of the project.

Moreover,  the  Foundation  has  supported  three  of  the 
public university hospitals in Sohag, Aswan, and Mansoura, 
with  projects  totaling  EGP  13  million. The  Foundation  has 
equipped  three  pediatric  intensive  care  units  at  the  Sohag 
university hospital, a notable activity throughout due to the 
fact that there were no previous existing ICu facilities within 
the governorate. Said facilities will accept patients from dif-
ferent age groups and will extend its services to neighboring 
towns  and  villages.  A  similar  ward  has  been  established 
in  Aswan  university  hospital,  along  with  a  pediatric  unit. 
Moreover, the Foundation has equipped Mansoura univer-
sity hospital with Gastroenterology and Liver unit.

The Foundation also supported the Department of Radiology 
at  the  National  Cancer  Institute  with  a  pediatric  Computed 
tomographic  (Ct)  scan  machine,  the  first  established  unit  to 
accept and treat children.

In  addition,  the  Foundation  has  covered  the  costs  of  50 
pediatric  open-heart  surgeries  at  the  Magdi  Yacoub  Heart 
Foundation Center. 

The  Foundation  also  continues  to  bear  the  maintenance 
costs  of  all  the  projects  it  carried  out  since  its  inception 
in  order  to  ensure  the  continuity  and  sustainability  of  the 
desired health services quality.

Corporate Governance
Commitment  to  sound  Corporate  Governance  practices 
continue to define our bank. Over the years, we have built on 
this  commitment  and  continuously  refined  it  to  adopt  both 
domestic and global best practices. CIB is a firm believer that 
our success as a bank is, to a great extent, attributed to our 
strict adherence to good governance, which empowers us to 
create long-term sustainable value for all our stakeholders. In 
doing so, several internal policies, risk controls, and manuals 
have been put in place to ensure that all business aspects are 
not only covered, but well-governed. This broad array includes 
risk  management,  compliance,  audit,  remuneration,  evalua-
tion, succession planning, code of conduct, and budgeting.

The  Board  carries  on  with  its  mandate  to  continuously 
improve  the  overall  corporate  governance  framework  by 
regularly  reviewing  and  supervising  the  Bank’s  practices. 
CIB’s board is comprised of eight members, seven of which 
are  non-executives  –  of  whom  one  represents  the  interest 

of  Fairfax  in  the  Bank  –  leaving  only  one  executive  on  the 
Board. Each member of CIB’s Board brings a wealth of exper-
tise and knowledge, and collectively they possess a deep and 
far-reaching understanding of the industry, allowing them 
to decisively set the Bank’s strategic objectives and draw the 
direction of achieving those goals.

The Board’s specialized committees, both non-executive 
and  executive,  assist  members  with  the  responsibilities 
and  tasks  they  have  to  tackle  as  a  decision-making  body. 
The  Board’s  non-executive  committees  include  the  Audit 
Committee, the Corporate Governance and Compensation 
Committee,  the  Risk  Committee,  the  Operations  and  It 
Committee,  and  the  Sustainability  Advisory  Board;  while 
executive  committees  include  the  Management  Commit-
tee, the High Lending and Investment Committee, and the 
Affiliate Committee.

The board met nine times during 2015. The following sum-

marizes the Board’s main responsibilities: 

•	 Setting the Bank’s overall strategy and overseeing its 

execution;

•	 Establishing  internal  control  mechanisms,  and  meet-
ing  periodically  with  senior  management  and  man-
agement  and  the  Bank’s  internal  audit  to  review  and 
discuss the applied policies;

•	 Ongoing  periodic  assessment  of  the  efficiency  and  effec-
tiveness of Corporate Governance policies and practices;
•	 Setting the Bank’s risk appetite and regularly monitor-
ing performance indicators against approved, defined 
appetite;

•	 Approving the strategy of It Group and review it periodi-
cally, especially with regards to the confidentiality of the 
Bank’s information;

•	 Setting  compensation  and  benefits  strategies  in  accor-

dance with the level of risk the Bank faces;

•	 Ensuring that shareholders’ interests are being catered to;
•	 Ensuring that succession plans are being implemented 
and  that  a  well-trained  second  generation  is  ready  to 
take the lead when needed.

More  to  the  point,  the  Bank  always  facilitates  the  CBE’s 
regular audit taskforce’s visits, making all necessary docu-
ments available to assist the auditing process. The structure 
of CIB’s Internal Audit department allows the team to closely 
follow-up with Bank management to take any necessary cor-
rective measures related to the CBE’s auditing remarks.

Adhering  to  sound  corporate  governance  principles, 
CIB’s  management  continuously  encourages  employees  to 
report any incidents that might harm the Bank’s interests. 
In this regard, several confidential communication channels 
have been introduced. The Chief Compliance Officer (CCO) 
cooperates  with  respective  supervisory departments in  in-
vestigating reported cases and taking the necessary actions. 
Pertaining  to  staff  issues,  code  of  conduct,  and  petitions, 
the  Staff  Issues  Committee,  which  is  an  unbiased  body,  is 
responsible  for  investigating,  analyzing,  and  discussing 
with  complainers  and  their  respective  managers.  In  2015, 

On the right and left: Signing of protocol between 
Chase Manhattan Bank and the National Bank of 
Egypt in Aswan, Upper Egypt, 1975

Committee  members  received  51  cases  from  staff  across 
the different business areas. These included six misconduct 
cases and 45 incidents involving allegations of unfair treat-
ment related to delays in promotions, challenges in manag-
ing  staff  performance  (evaluation  disagreements),  working 
environments,  misuse  of  authority,  and  contract  renewal 
issues. The cases were investigated, analyzed, and discussed 
by  the  committee  members  with  complainants  and  their 
respective managers. All cases have since been resolved. 

Investor Relations
The  primary  task  of  the  Investor  Relations  (IR)  team  is  to 
communicate information about the Bank’s activities, per-
formance, and strategies with CIB stakeholders. The IR team 
adheres to the highest standards of governance and to all the 
disclosure requirements stipulated by the stock exchanges 
that trade in CIB stocks. The team helps both potential and 
existing investors understand CIB and its story by respond-
ing  to  all  their  queries  in  an  accurate  and  timely  manner. 
The team also assists analysts doing research on the Bank, 
to ensure their information is accurate and protect the bank 
from unbalanced or non-factual coverage.

Moreover, the IR department maintains an open commu-
nication channel between shareholders and management, 
relaying  queries  and  remarks  about  areas  of  focus,  con-
cern, and interest from investors and analysts to our man-
agement  team.  This  is  conducted  through  an  integrated 
Investor  Relations  program  which  comprises  substantial 
one-on-one  meetings,  road  shows,  investor  conferences, 
and IR-mediated conference calls. 

The  IR  function  has  been  in  operation  for  more  than  15 
years,  and  its  scope  and  responsibilities  have  both  evolved 
over the years until it has become a full-fledged department. 
In recognition of its efforts, CIB’s IR team has received numer-
ous awards from the international community identifying it 
as one of the best IR teams in the region.

one of the world’s most prestigious arts and culture insti-
tutes that also organizes an annual exhibition of the same 
name.  Established  in  1895,  the  Biennale  now  hosts  more 
than 370,000 visitors at its art exhibition.
International  Museum  Day:  CIB  was  the  first  Egyptian 
bank to ever sponsor International Museum Day in Egypt, 
underscoring the Bank’s robust strategy and placing it at 
the  head  of  all  other  organizations  devoted  to  nurturing 
talented  youth  and  promoting  fine  art  activities.  During 
the celebration – which was organized by the Egyptian Na-
tional Committee of the International Council of Museums 
(ICOM  Egypt),  in  association  with  the  Ministry  of  Antiq-
uities – the best projects and talents were honored under 
the auspices of CIB. Special awards were granted to young 
and distinguished teams in recognition of their outstand-
ing  contributions  and  efforts  to  the  different  disciplines 
related to the field of museums. 

CIB Foundation
2015 was another strong year for the CIB Foundation. The orga-
nization reaffirmed its position as a leading supporter of quality 
health services for children by growing and expanding across 
the country and especially in upper Egypt. In acknowledgment 
of the sustainable impact it instills in the community, the CIB 
Foundation was recognized for its work in the CSR field from 
Banker Africa, winning the award for “Most Socially Responsi-
ble Bank in North Africa” in September 2015. Moreover, the CIB 
Foundation  was  shortlisted  for  the  African  Banker’s  “Socially 
Responsible Bank of the Year” award.

Among  the  numerous  projects  that  the  CIB  Founda-
tion  supports,  cooperation  with  the  Children’s  Cancer 
Hospital  57357  stands  out.  the  CIB  Foundation  has 
provided the hospital  with  a  first-of-its-kind intraopera-
tive  MRI  machine  in  the  Middle  East. the  machine  cost 

22

ANNUAL REPORT 2015

ANNUAL REPORT 2015 23

2015 IN REvIEW

2015 was no stranger to the challenges that carried through from the turbulent 
post-revolution years and the difficulties presented by global economic conditions. 
However, it served as yet another opportunity for CIB to demonstrate its ability 
to remain ahead of the game with an effective risk-management strategy and the 
management team’s commitment to transparency.

The Bank’s logo evolution over the years: On the left, Chase National Bank’s logo 
from 1975-1987; on the right, CIB’s logo from 2012 to date.

24

ANNUAL REPORT 2015

ANNUAL REPORT 2015 25

2015 in Review

YEARS OF BANKING ExCELLENCE

institutionAl bAnKing

Corporate Banking Group in 1992; CIB’s CBG is famed 
for its deep and longstanding client relationships.

Corporate Banking Group (CBG)
Recognized across the Egyptian market for its strong credit 
culture,  the  Corporate  Banking  Group  is  CIB’s  financing 
arm,  providing  world-class  financial  structures  and  supe-
rior advisory services to its clients. The Group caters to the 
financing  needs  of  large  companies  and  has  broadened  its 
scope to serve medium-sized companies as well, recogniz-
ing the importance of the latter’s role in the economy.

The Corporate Banking Group’s foremost goal is closely aligned 
to  advancing  the  nation’s  economic  development.  It  is  com-
mitted to closely monitoring the performance of projects and 
economic entities that CIB finances to ensure their viability. The 
Group believes that economic viability on the micro level is cer-
tain to contribute to — and promote — macroeconomic welfare.
The Group’s mission is to enhance its position as the top cor-
porate bank in the Egyptian market while maximizing value 
for shareholders, employees, and the community at large.

Competitive Advantages

•	 A strong corporate business model
•	 Highly  experienced  staff  supported  by  continuous 
training  to  keep  up  with  the  latest  industry  develop-
ments and technical know-how

•	 Strong  customer  base  with  a  healthy  and  diversified 
portfolio  that  is  well  positioned  in  primary  growth 
industries,  including  but  not  limited  to:  oil  and  gas, 
power,  petrochemicals,  infrastructure,  construction, 
food, tourism, shipping, ports, and real estate

•	 Ability  to  provide  a  wide  and  innovative  array  of 

financial schemes

2015 Accomplishments

•	 The Corporate Banking Group remains a driving force of 
growth, and during the fiscal year 2015 the Group financed 
major  strategic  projects  that  had  a  positive  economic 
impact  and  resulted  in  corporate  loan  portfolio  growth 
exceeding 15% in 2015. These included the following:
	- Key  projects  in  the  field  of  construction  of  new 

port facilities

	- Structuring short-term facilities to concession hold-

ers to finance profit oil

	- Expanding our loan portfolio with successful multi-

national companies operating in Egypt

	- Financing  major  acquisition  deals  within  the 

healthcare sector

	- Deals within the infrastructure and building mate-

rials sectors exceeding the EGP 1 billion mark

	- Participating in six syndications for EGP 23 billion 
to  finance  new  energy  generation  capacities  of 
19,772 MW in Egypt

	- Financing  the  Suez  Canal  Authority’s  dredging  of 
the new canal by participating in a syndicated uSD 
1 billion facility 

•	 Enhanced CIB’s share of wallet in the letters of credit 
and letters of guarantee with our profitable corporate 
clients to reach 17% and 20%, respectively;

•	 Issuing  guarantees  for  multinational/local  market 
leaders to support increasing power-generation capaci-
ties under the electricity emergency plan conducted by 
the  Egyptian  government  for  an  amount  of  EuR  100 
million and uSD 70 million;

•	 Maintaining an 80% market share of shipping activities 
related to Suez Canal payments by facilitating financial 
solutions  for  the  shipping  sector,  including  shipping 
agencies,  shipping  service  providers,  container  termi-
nals, and ship owners;

•	 Improving utilization rates of working capital facilities 

beyond the 70% level;

•	 Accommodating  43%  of  the  total  letters  of  guarantee 
issued under the signed Mous with the Egyptian gov-
ernment  for  the  planned  2000  MW  solar  farms  under 
the Feed-In tariff Program; 

•	 Further  cross-selling  of  cash  management  and  retail 
products — in collaboration with the Global transaction 
Services  (GtS)  and  Consumer  Banking  teams  —  to  our 
eligible corporate customers to enhance CIB’s fee income;
•	 Concluding  the  first  mortgage-finance  protocol  with 

the Consumer Banking team;

•	 Rolling out the Hyperion Financial Modeling Solution;
•	 Developing  the  “Suppliers  Finance  Scheme,”  starting 
with customers in the food sector as a pilot phase. 

26

ANNUAL REPORT 2015

ANNUAL REPORT 2015 27

2015 in Review

YEARS OF BANKING ExCELLENCE

Main hall leading into management 
offices at Chase National Bank’s 
Alexandria branch in the 1970s.

Dedicated relationship officers at CIB’s 
Correspondent Banking Division manage 
clients in various world regions.

CBD accounts for almost 91% 
of FIG business, most of which 
is in the form of contingent 
trade finance exposure.

Cash Products team specialized in structuring products and 
services that meet the unique needs of banks and clients as 
mentioned hereunder:

•	 Without  recourse  financing  or  discounting  of  trade 

instruments (forfeiting)
•	 Letters of credit refinancing
•	 Risk participations
•	 Bilateral loans and funding arrangements
•	 Nostro and vostro accounts management
•	 Commercial  and  interbank  payments  and  cash  letter 

collection services

2015 Achievements

•	 Grew  outstanding  contingent  trade  finance  portfolio 
by  14%,  mainly  on  the  back  of  successfully  attracting 
letters of guarantee for mega and infrastructure proj-
ects in Egypt;

•	 Expanded  CIB’s  correspondent  banking  relationships 

in Asia and Africa;

•	 Approached Eastern Europe as a new market and estab-
lished relationships in Poland and the Czech Republic;
•	 Signed trade-facilitation agreements with multilateral 
financial institutions to support Egyptian trade trans-
actions and to expand our coverage of Africa to better 
cater to the trade finance needs of Egyptian exporters;
•	 Signed  a  unique  Mou  with  one  of  our  key  correspon-
dent  relationship  banks  in  China,  outlining  strategic 
cooperation  under  the  “One  Belt  One  Road”  (OBOR). 
OBOR  is  a  development  strategy  and  framework  pro-
posed by China that focuses on connectivity and coop-
eration  among  countries  primarily  in  Eurasia,  which 
consists of two main components: the land-based “Silk 
Road  Economic  Belt”  and  the  oceangoing  “Maritime 
Silk  Road”.  CIB  is  one  of  only  three  banks  selected  as 
a key partner representing North Africa. This initiative 
is expected to reflect positively on trade Finance and 
Debt-Capital Market businesses;

•	 Innovated a new trade-related funding structure granting 
CIB access to flexible short-term foreign currency sources.

2016 Forward Strategy
the Corporate Banking Group aims to achieve the follow-
ing in 2016: 

•	 Continue  to  selectively  expand  our  loan  portfolio  to 
achieve high-quality asset and revenue growth in addi-
tion to expanding our funding base;

•	 Place  special  emphasis  on  financing  medium-sized 
companies  and  multinationals  while  simultaneously 
enhancing our existing clients’ share of wallet;

•	 Increase  customer  loyalty  and  expand  CIB’s  market 
share  in  all  sectors  through  the  cross  selling  of  our 
GtS products;
•	 Continue  the 

introduction  of  non-conventional 
financial  solutions  to  our  distinguished  corporate 
clients  such  as  the  development  of  the  invoice-
discounting product;

•	 Further  streamline  the  Business  Enhancement  unit’s 
operational  processes  to  ensure  the  extension  of 
higher-quality services and a quicker turnaround time 
to our corporate clients, thus enhancing our customer 
experience at CIB;

•	 Prepare for the implementation of phase I of the Elec-

tronic CAM Project;

•	 Introduction  of  the  newly  established  product  “E-
Commerce” as a platform that enables online payments 
of utility bills for our prime clients;

•	 Further  enhancing  our  Net  Promoter  Score  (NPS)  be-
yond the 40 level and the overall customer satisfaction 
rating above 7.9.

Financial Institutions Group (FIG)
FIG is part of the Institutional Banking area, covering global 
relationships  with  credit  institutions  and  serving  as  the 
entry point and first contact for credit institutions with CIB. 
FIG  manages  CIB’s  business  with  local  and  foreign  bank-
ing  and  non-banking  financial  institutions  through  three 
specialized  divisions:  1)  Correspondent  Banking;  2)  Non-
Banking  Financial  Institutions;  and  3)  Finance  Programs 
and Donor Funds. 

Correspondent Banking Division (CBD)
CBD lies at the core of FIG, acting as the focal point of contact 
for  local  and  international  banks  working  with  CIB.  CBD 
accounts for almost 91% of FIG business, most of which is in 
the form of contingent trade finance exposure. The division is 
highly active in supporting and coordinating the relationship 

with  various  correspondent  banks  and  provides  an  array  of 
products and services including trade finance, direct lending, 
international payments, and tailored/structured solutions. A 
number of factors underpin the division’s core competencies:

•	 Experienced regional relationship officers
•	 Specialized product managers
•	 A  diverse  network  of  almost  200  global  correspon-

dent banks 

•	 Strong ties with multilateral financial institutions
•	 Access to prime corporate and business banking clients 
•	 Proven  track-record  in  delivering  tailored  credit  and 

trade finance services

Geographical coverage
The division manages its correspondent credit relationships 
through  dedicated  and  experienced  relationship  officers 
who are structured regionally as follows:

•	 Americas & Europe team
•	 Asia Pacific team
•	 MENA, Africa, and Russia team

Product Management
Complementing the activities of the division is a trade and 

•	 Position CIB as the bank of choice for correspondent 
banks in handling trade finance business in Egypt;

2016 Strategy

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YEARS OF BANKING ExCELLENCE

•	 Capitalize  on  our  service  quality  and  efficient  pro-
cessing  to  further  develop  trade  finance  business 
(contingent and direct);

•	 Further  diversify  correspondent  network  geographi-

cally by focusing on relationships with Asia;

•	 Continue to apply a “relationship management model” 
to capture more value from our client and correspon-
dent relationships over time;

•	 Innovate revenue-generating trade and cash products;
•	 Maintain our focus on supporting the Egyptian economy.

Non-Banking Financial Institutions Division 
(NBFI)
NBFI  is  a  credit-lending  division  under  the  Financial  In-
stitutions  Group.  It  provides  credit  facilities  and  liability 
products and services to all types of non-banking financial 
institutions.  targeted  clients  include  companies  engaged 
in  leasing,  insurance,  securities  brokerage,  auto  finance, 
factoring, and credit insurance, along with investment firms 
and non-governmental organizations (NGOs).

2015 Achievements

•	 Grew total portfolio by c. 20%
•	 Attracted new-to-bank accounts and grew credit facili-

ties extended to existing clients

•	 Participated  in  landmark  syndication  and  securitiza-

tion transactions

•	 Grew  LC  contingent  business  by  c.  5  times  to  accom-

modate leasing importation businesses

•	 Established  new  limits  for  existing  companies  and 
identified new NGO accounts to accommodate micro-
finance business

•	 Continued to maintain moderate levels of portfolio risk and 
managed an effective collection of loan portfolio payments

2016 Strategy

•	 Grow  loan  portfolio  and  increase  the  share  of  wallet 
for existing prime credit customers in leasing and car 
finance industries

•	 Approach new clients in mortgage finance, leasing, and 

microfinance

•	 Focus  on  bond  investments  related  to  securitization 

transactions

•	 Develop  contingent  business  and  liabilities  products 

suitable for selective NBFI clients

•	 Grow loan and investment portfolio with quality play-
ers  in  the  leasing,  mortgage,  and  brokerage  (clearing 
and settlements accounts) sectors in terms of volume 
and number of accounts

•	 Aggressive marketing and cross-selling of CIB liability 

products

and international agencies that positively affect our community 
and environment. In collaboration with the Ministry of Agricul-
ture  and  Land  Reclamation,  FP&IDF  has  encouraged  private 
sector involvement in the agribusiness, while the division is also 
engaged  in  various  environmental  and  pollution-abatement 
projects that aim to assist companies in making their operations 
eco-friendlier. FP&IDF also manages CIB’s direct microfinance 
portfolio  through  a  microfinance  services  company  and  has 
recently extended its focus to include wholesale microfinance. 

The division’s main functions include:

Agency Function
CIB  acts  as  APEX  (Agent  Bank)  for  several  funds,  grants, 
and credit lines, providing an array of tailored operational 
services  including  structuring  and  providing  pre-loan  as-
sessment and post-loan monitoring.

Participating Function
CIB  acts  as  a  participating  bank  in  several  developmental 
programs that finance agricultural and environmental proj-
ects with concessional terms.

Microfinance
The division supports direct microfinance through a micro-
finance  service  company  that  interacts  directly  with  end-
users. FP&IDF expanded the focus to include microfinance 
wholesale lending in cooperation with banks and NGOs.

Technical Assistance and Consulting Services
FP&IDF offers an array of integrated and competitive con-
sultancy services targeting development programs. 

2015 Achievements

•	 FP&IDF maintained CIB’s position as the leading agent 

bank in the market

•	 Grew agency deposit portfolio to c. EGP 1 billion
•	 Successfully renewed the agency of one of the biggest agri-

cultural programs under management for five years

•	 tripled the KFW program’s grant utilization to finance 

natural gas and waste water treatment projects

•	 Grew  the  microfinance  and  wholesale  microfinance  loans 
portfolio under a Social Fund for Development (SFD) contract
•	 Expanded and further diversified CIB funding for vari-
ous programs and economic sectors as exemplified by 
agreements  concluded  with  PROPARCO,  the  Agence 
Française de Development’s (AFD) private-sector fund-
ing arm, to finance energy efficiency projects

•	 Conducted successful cross-selling of CIB’s various re-
tail products, including credit cards, consumer loans, 
and other consumer and corporate bank products 

Finance Programs and International Donor 
Funds (FP&IDF)
FP&IDF is uniquely specialized in managing sustainable devel-
opment funds and credit lines provided by governmental entities 

2016 Strategy

•	 Sustain  CIB  leadership  in  agency  and  participating 
bank functions by growing the portfolio of funds un-
der management 

Throughout its history, CIB has always made sure its 
facilities use state-of-the-art mechanisms and devices  
in order to offer clients the best and most innovative 
products and services.

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•	 Grow the agency portfolio’s deposit base
•	 Grow development funds entrusted to and managed by CIB
•	 Strengthen  ties  and  relationships  with  SFD  and  other 

government entities

•	 Attract donor funds and programs related to renew-

able energy

•	 Grow microfinance portfolio
•	 Further  enhance  CIB  capacity  for  microfinance 
lending by entering into new agreements with guar-
anteed institutions

Debt Capital Markets Division (DCM) 
The  Debt  Capital  Markets  (DCM)  division  has  an  unparal-
leled track  record, with  experience  in  underwriting,  struc-
turing, and arranging large-scale  project  finance  facilities, 
syndicated  loans,  bond  issues,  and  securitization  transac-
tions, all of which are supported by a dedicated agency desk. 
The division achieves its objectives by leveraging CIB’s sub-
stantive underwriting capabilities and established relation-
ships  with  international  financial  institutions  and  export 
credit agencies, as well as its placement capabilities in the 
local market with banks, insurance companies, the money 
market, and fixed income funds. Furthermore, the division 
provides  large-scale  borrowers  with  better  market  access 
and greater ease and speed of execution. 

2015 Achievements

•	 Both the Egyptian government’s spending stimulus and its 
focus on infrastructure development have been important 
drivers of growth for DCM’s fee income and deal size dur-
ing 2015. The division’s closed deal size stood at EGP 35.9 
billion  in  2015,  up  from  EGP  31  billion  in  2014,  growing 
by 16% over 2014.  DCM has capitalized on opportunities 
in  infrastructure  (PPP)  finance,  refinery  overhauling, 
logistics,  petrochemicals,  transportation,  and  utilities, 
successfully being awarded mandates for deals worth EGP 
18  billion  during  2015,  with  closing  expected  in  2015/16. 
DCM  has  played  key  roles  as  Initial  Mandated  Lead  Ar-
ranger (IMLA), Agent, Security Agent, and Book-runner in 
all mandated transactions;

•	 The  DCM  division  aggressively  pitched  for  deals  in 
the  market,  accumulating  a  substantial  deal  pipeline 
whose aggregate worth totals EGP 45 billion; 

•	 DCM continued being a capital market leader by playing 
a unique role in the local market through the structuring 
and placement of complex securitization structures. In 
2015, the division structured the first real estate devel-
oper bond issuance in the local market, tapping into new 
sectors. The DCM division was also mandated to struc-
ture and place four local securitization deals with an ag-
gregate issue size of EGP 2 billion, of which one is being 
issued by the first microfinance originator in Egypt;
•	 CIB  was  recognized  yet  again  for  its  debt-arrangement 
roles,  winning  two  notable  awards  for  the  pre-export 
finance structured deal PEL vI where CIB acted as Man-
dated Lead Arranger: “Best Energy Deal trade and Export 

Finance Media tXF” and trade Finance Deal of the Year 
“African Bank Award Committee of IC Publication.”

2016 Strategy
As an ongoing strategy, Debt Capital Markets aims to:

•	 Continue playing a vital role in economic development 
by  mobilizing  funds  for  large  ticket  project  finance 
deals and syndication transactions;

•	 Position itself to raise the required debt to fund Egypt’s 
substantial  infrastructure  and  power  investments 
(with a special focus on renewable and green energy), 
whether  implemented  by  public  sector  companies  or 
via IPP or PPP programs;

•	 Introduce new financial tools to lead the development 

of capital markets in Egypt;

•	 Continue to support clients’ needs for diversified funding 
sources through innovation in asset-backed securities.

Global Transaction Services Group (GTS)
CIB’s  GtS  Group  is  a  leading  provider  of  cash  management, 
trade finance, and securities services, catering to a broad range 
of  corporate  clients  in  Egypt.  With  a  comprehensive  suite 
of  services,  GtS  serves  clients  with  both  limited  and  unique 
working capital needs and provides integrated reporting and 
management of their cash, trade, and custody businesses.

Our digital strategy maps out the framework to leverage 
new  technologies  that  focus  on  significantly  enhancing 
customer satisfaction and building customer loyalty, in ad-
dition to deepening their share of wallet. This strategy will 
continue  to  grow  and  evolve  in  tandem  with  global  trends 
and based on the needs and aspirations of our clients.

With internet usage on the rise, alternatives to traditional 

branch banking have attracted increasing attention.

Banks  started  to  use  the  Internet  not  only  as  an  in-
novative payment method and to increase customer con-
venience  but  also  as  a  way  to  reduce  costs  and  enhance 
profits. Fierce competition between banks, both in retail 
and  wholesale,  has  forced  banks  to  find  new  and  profit-
able areas in which to expand.

GTS 2015-19 strategy

•	 In alignment with the 2015-19 GtS strategy, two major 
initiatives  were  successfully  executed  in  2015,  which 
will pave the way for the adoption of a more relation-
ship-focused culture across different lines of business. 

1.  Product Bundling and Relationship Pricing:

Clients  keep  and  expand  banking  relationships 
based on the services they want and the best price 
available to them, so relationship pricing and prod-
uct bundling has become even more important. At 
GtS, we think beyond the “one-size-fits-all” strategy 
when  catering  to  corporate  and  business  banking 
customers’ increasing demand. 
Working  closely  with  the  Corporate  team,  we  cre-
ated  48  sub-industry  bundles  of  GtS  solutions  to 

Our digital strategy maps out 
the framework to leverage new 
technologies that focus on 
significantly enhancing customer 
satisfaction and building customer 
loyalty, in addition to deepening 
their share of wallet. 

match each industry’s specific needs, complemented 
by preferential pricing to promote online migration. 

2.  Preferential pricing:

Preferential pricing is offered to clients who opt for GtS 
product bundles, and for select cash and trade manage-
ment transactions, in order to encourage migration of 
banking transactions from branches to online channels.

	-

•	 Acquiring state-of-the-art portals and backend systems
	- technology  sophistication  is  a  key  criterion  in  as-
sessing the quality of banking relationships among 
corporate clients of all sizes. Therefore, we continue 
to  invest  in  upgrading  and  expanding  our  portals 
and  backend  system.  The  upgrades  serve  planned 
expansions into new product suites and innovative 
transactional banking services.
In 2015, we signed a major deal with one of the top 
players in the banking software industry to upgrade 
our trade Finance backend platform, which merged 
our  Cash  and  trade  Finance  management  portals 
into a single sign-on portal. This supports the launch 
of Supply Chain Finance product range planned for 
2016-17,  which  offers  a  new  trade  concept  for  the 
Business Banking/SME sector. The upgrade will also 
enhance  customer  experience  through  improved 
system performance and upgraded functionalities. 

Key 2015 accomplishments across GTS 
product lines 
As Egypt’s leading commercial bank, our digitization 
efforts are clearly reflected in our GTS accomplishments 
for 2015 across various product segments.

Cash Management Services
CIB  provides  both  standardized  and  tailored  cash 
management  products  and  solutions  that  improve  the 
management of incoming and outgoing payments, as well 

as streamlining reconciliation and information manage-
ment,  and  enhancing  working  capital  efficiency.  the 
offering  includes  a  number  of  innovative  payments  and 
payable  products,  collection  and  receivables  products, 
and  standard  and  tailored  information  reporting  deliv-
ered through a variety of channels.

2015 Accomplishments

•	 Signing  an  agreement  with  Standard  Chartered  Bank 
that  effectively  made  CIB  the  correspondent  bank  in 
Egypt,  executing  any  and  all  customer  transactions 
inside the country;

•	 Enhancing  core  systems  to  provide  customers  with 

more transparency in transactions details;

•	 Enhancing  the  SWIFt  services  provided  to  corporate 

clients in accordance to new standards;

•	 Achieving  first  place  in  domestic  payments  in  both 
ACH direct credit and direct debit, compared to third 
place last year;

•	 Launching  the  Shipping  Operations  Hub  for  online 
transactions  in  order  to  automate  the  payment 
workflow of the Suez Canal Authority’s transactions. 
the new Hub positively impacts clients with the fol-
lowing benefits:
	- Customer satisfaction, as clients are able to process 

their online payments on weekends
Improved turnaround time for transactions

	-
	- Penetration rate in the shipping sector increasing by 20% 
	- A  20%  increase  in  the  shipping  clients’  online 

	-

transactions 
Increasing the number of clients served through the 
Port Said Shipping Hub;

•	 Automating around 140,000 transactions for government 
pensions, executed through the Automated Clearinghouse 
(ACH), off-loading the manual intervention from branches.

Global Securities Services (GSS)
Despite the stock markets’ volatile performance in 2015, we 
successfully maintained our leadership position in the mar-
ket in terms of market share, value of assets under custody, 
and the sub-custody of the GDR program and securitization 
trustee services.

Moreover,  with  the  implementation  of  a  new  custody 
system and the minimization of manual work, which has in 
turn  reduced  both  risk  and  turnaround  time,  we  can  now 
offer custody services to our most sophisticated clients and 
comply  with  all  their  requirements,  such  as  StP  and  swift 
reporting, with minimal manual interaction.

2015 Accomplishments

•	 Launching  the  new  custody  system,  which  has  auto-
mated 70-80% of custody operations, reduced transac-
tion  processing  turnaround  time  by  almost  20%,  and 
enhanced both business and customer reporting;

•	 Maximizing revenues as custody revenues increased by 
33% YtD in Q3 2015 compared to same period in 2014;

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YEARS OF BANKING ExCELLENCE

•	 The GDR desk – recently established to provide conver-
sion services to clients –executed more than 30% of the 
volume of conversion transactions in 2015;

•	 Maintaining our leading position in the capital market 
as the sole provider of securitization trustee services by 
obtaining three new portfolios with a combined value 
of EGP 1.2 billion. Out of 11 securitization transaction 
in  the  market,  10  of  11  securitization  transactions  in 
the market were under CIB’s custody;

•	 Maintaining our leading position as the sole local sub-
custodian for the GDR program for the depository bank 
“BNY  Mellon.”  CIB  was  appointed  the  sub-custodian 
for GDRs of the newly listed packaged and snack food 
manufacturer “EDItA,” bringing the total GDR listings 
under CIB’s custody to 14 out of a total of 15 Egyptian 
companies to have issued GDRs this year.

Trade Services 
CIB trade Services offer both the tools and expertise that 
allow  our  diverse  base  of  clients  to  realize  their  business 
goals.  CIB’s  trade  solutions  (CIB trade  Online  and  Bolero 
system)  are  designed  to  enable  clients  to  effectively  man-
age risk and optimize cash flows.

In  pursuit  of  higher  customer-satisfaction  levels,  CIB 
achieved a 52% YoY increase in the number of transactions 
performed  via  trade  online,  bringing  the  percentage  of 
transactions  performed  via  53  trade  hubs  and  the  online 
channel to 100% of total Bank transactions.

Process  optimization,  which  is  ongoing,  remains  a  major 
goal, and in 2015 CIB performed a series of significant adjust-
ments  to  the  Export  ODC  execution  process,  decreasing 
turnaround time to only a few hours. CIB also implemented a 
speed cycle for ODCs, and now updates clients with notification 
emails that include a courier tracking number, which has sig-
nificantly improved customer experience as it provides clients 
with a transparent outlook onto every stage of ODC processing. 

Corporate Payment Service (CPS)
CPS is a dedicated service that enables CIB clients to pay their 
taxes and custom fees online. This segment grew from 10 clients 
in Q1 2015 to 147 clients as of Q3 2015 and holds a 33.4 % market 
share, allowing CIB to achieve a number-one market rating.

Forward Strategy 
Digitization beyond branch network
Digitization  efforts  across  Institutional  Banking  support 
is one of our major areas of focus in 2016-17, as enhancing 
the  efficiency  of  supporting  functions  will  not  only  result 
in  improved  customer  experiences,  but  will  also  achieve 
major cost savings.

Launching  an  IvR  service  to  complement  our  on-line 
banking  service  to  corporate  clients  will  transform  the 
way we handle customer enquiries and will provide us with 
insightful  reports  on  how  our  clients  run  their  day-to-day 
activities, which will allow us to create additional products 
and services tailored specifically to their needs. 

Migrating clients to online banking channels strategy
A  “strong  arm”  tactic  will  be  used  to  drive  high  levels 
of  migration  to  lower  cost  self-service  channels,  which 
entails  restricting  certain  services  to  specific  channels 
only, such as limiting reports to online channels only as 
one example. the preferential pricing policy and the tie-
up  between  concessions  granted  and  transactions  over 
the online channels launched during 2015 will contribute 
to  the  success  of  our  strategy  to  redirect  our  clients  to-
wards online channels.

GTS Awards

•	 Best trade Finance Provider in Egypt – Global Finance
•	 Best Corporate/Institutional Internet Bank – Global 

Finance

•	 Best Sub Custodian Bank 2015 – Finance Bank in Egypt 

Awards

•	 trade  Finance  Deal  of  the  Year  –  Finance  Bank  in 

Egypt Awards

•	 Best Information Security Initiatives – Global Finance  

Asset & Liability Management (ALM) 
A key part of the treasury Group, the Asset and Liability Man-
agement Department is responsible for managing the Bank’s 
liquidity  and  interest-rate  risk  within  external  and  internal 
parameters, while complying with the Central Bank of Egypt’s 
(CBE)  regulatory  ratios  and  guidelines.  The  department  is 
also  responsible  for  managing  the  Bank’s  Nostro  accounts, 
overseeing its proprietary book, and setting loan and deposit 
prices.  ALM’s  main  objectives  are  liquidity  management, 
maximizing profitability, and product development.

2015 Performance 
In 2015, ALM successfully managed the Bank’s unutilized 
liquidity,  and  contributed  to  increasing  CIB’s  LCY  Net 
Interest  Margin  (NIM)  in  the  first  nine  months  of  2015 
compared to the same period a year prior, while preserving 
the FCY NIM at the same level, despite CIB’s uSD and EuR 
tD rates having increased since February and March 2015, 
respectively. ALM continues to meet all regulatory ratios, 
as well as all internal and external controls.

2016 Strategy
The ALM Department is anticipating growth in private sec-
tor business, driven by a gradual pickup in several sectors 
and a boost in investor confidence. As such, ALM will con-
tinue supporting the Bank’s ability to comfortably cater to 
client needs while maximizing shareholder value.

Treasury & Capital Markets (TCM) 
CIB’s treasury & Capital Markets Group (tCM) is the Bank’s 
primary  pricing  arm  for  all  its  foreign  exchange  (FX)  and 
interest  rate  products.  The  tCM  is  a  primary  profit  center 
for CIB, offering a wide range of products to various types of 
businesses which we have diversified across regions, capa-
bilities, and distribution channels. 

market offers. the team has been one of the most influen-
tial players in the local debt market. 

2015 Accomplishments and Achievements:
With the start of 2015, tCM management focused on specializa-
tion development, and high customer focus within the depart-
ment, which was established via the restructuring of FX desks 
into  the  distinct  customer  segments  present  within  the  bank 
such as the Corporate Banking Group, Global Customer Rela-
tions (GCR), Business Banking, Strategic Relation Group, and so 
forth. Each trader is responsible for following up on and execut-
ing deals with their respective assigned officer and/or clients, 
leading to an elevated performance. This further facilitated the 
operational aspect of the department by furnishing readymade 
offers for the available FX structured products to send to clients. 

These tasks/functions include:

•	 Closing and negotiating FX deals with clients
•	 Generating  volume  and  profitability  reports  from  the 

treasury system for desk function and clients

•	 Executing foreign and local inter-bank transactions 
•	 Attending client meetings
•	 Preparing foreign exchange market reports
•	 Executing branch and relation officers’ FX deals
•	 Preparing customer offers and meeting packages
•	 Preparing customer and relationship officer presenta-
tions, customer follow-up, and on-call market updates

•	 Fundamental and technical analysis
•	 Receiving  deposits,  treasury  bills,  and  IRS  (interest  rate 
swaps)  pricing  requests  to  enhance  flow  into  fixed  in-
come, money market, and asset and liability departments
•	 Pricing FX derivatives based on customer FX and Cor-

porate Sales Desk payment cash flows

Throughout  2015,  CIB’s  tCM  Group  maintained  its  leading 
global presence in the FX market, winning for the first time 
the  Innovators  in  Foreign  Exchange  Award  from  Global  Fi-
nance, as well as Best Foreign Exchange Providers in Egypt 
from Global Finance, and Best Foreign Exchange Services in 
North Africa from EMEA Finance. On the fixed income side, 
the  desk  was  also  ranked  according  to  the  Ministry  of  Fi-
nance’s monthly index as one of the top-performing banks on 
the primary market for treasury bills and government bonds, 
as well as on the secondary market for government bonds.

Ongoing Forward-Looking Strategy
Capturing the highest market share in both foreign currency 
purchases vs. the EGP and fixed income securities trading.

Direct Investment Group (DIG)
the  Direct  Investment  Group  (DIG)  is  CIB’s  investment 
arm, introducing equity finance as an additional service 
to  existing  and  potential  clients.  DIG’s  main  focus  is  to 
identify, evaluate, acquire, monitor, administer, and exit 
minority  equity  investments  in  privately-owned  compa-
nies that possess commercial value for CIB.

CIB’s Treasurey and Capital Markets Group in the 1990s. One of 
the primary arms of CIB’s Institutional Banking division, TCM has 
grown over the years to offer a diversified range of services and 
products to various types of businesses and clients.

Among  its  responsibilities  are  FX,  Money  Market  and  Fixed 
Income trading activities, primary and secondary government 
debt trading, management of interest rate gaps with its respec-
tive hedging, pricing of local and foreign currency deposits, and 
pricing of preferential deposits. Foreign exchange products are 
used by our customers for hedging purposes. Also, our prod-
ucts are used through third counterparty trading, where CIB 
allows its clients to purchase almost any non-tradable currency 
that  they  require,  including,  for  example,  the  Brazilian  riyal, 
Singaporean dollar, Thai baht, Chinese yuan, Korean won, and 
South African rand. The currency is simultaneously transferred 
to its country of origin to make payments abroad. 

Other hedging products offered are direct forwards and 
simple/plain  vanilla  options,  in  addition  to  a  wide  array 
of option structures such as premium embedded options, 
participating forwards, zero-cost cylinders, boosted call/ 
put  spread,  boosted  kick  in  options,  structured  EuR/
EGP, target  Redemption  (tARF)  structures,  cash  export 
and  import,  Interest  Rate  Swaps  (IRS),  and  interest  rate 
caps/floors. the Fixed Income  and  Money Markets  Desk 
(Primary  Dealers  team)  provide  clients  with  transpar-
ent  advice  on  their  investments  in  tying  time  Deposits, 
Sovereign  Fixed  Income  Bonds,  local treasury  Bills,  and 
Government  Bonds  —  on  both  primary  and  secondary 
markets  —  with  very  competitive  prices  on  secondary 

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YEARS OF BANKING ExCELLENCE

Invested  funds  are  sourced  from  CIB’s  own  balance  sheet, 
whereby the investment process is governed by a clear and 
strict set of parameters and guidelines.

Our primary objectives encompass generating attractive, 
risk-adjusted  financial  returns  for  our  institution  through 
dividend  income  and  capital  appreciation,  as  well  as  en-
abling CIB to offer a broad spectrum of funding alternatives 
to support clients’ growth.

We commit to excellence by adopting industry best prac-
tices, creating a “win-win” situation for all stakeholders. This 
commitment is supported by our unique value proposition 
and team of specialized experts.

Highlights and Accomplishments

Exits 
DIG successfully executed the sale of CIB’s stake in one of Egypt’s 
leading confectionary companies, yielding a remarkable cash-
on-cash multiple and also generated a lucrative IRR for CIB. 

DIG successfully signed the agreements pertaining to the 
sale of CIB’s standing 45% stake in Commercial International 
Life (CIL) to AXA, one of the leading global insurance play-
ers with a strong presence in 59 countries. The transaction is 
regarded as a flagship deal in the Egyptian insurance indus-
try  and  has  yielded  significant  returns  for  CIB.  In  parallel, 
CIB  entered  into  a  bank  assurance  partnership  with  AXA, 
whereby AXA will benefit from a 10-year exclusive distribu-
tion agreement with CIB in Egypt. The said alliance further 
cements CIB’s commitment to its clients to continue offering 
them excellent value-for-money insurance products.  

DIG is also in the advanced stage of negotiations to offload 

CIB’s equity stakes in two other affiliated companies.

New Bookings
CIB successfully added two new investments in the tourism 
sector  to  its  direct  investment  portfolio.  The  new  invest-
ments were made with a defined IRR and a targeted holding 
period of five years with a secured exit plan. 

Portfolio Management 
In terms of portfolio management, DIG maintained its role in 
supporting portfolio companies in light of the existing market 
challenges. Active participation in portfolio companies’ board 
of directors’ along with maintaining an open dialog with co-
investors  are  the  main  pillars  of  DIG’s  success  in  managing 
and improving the performance of its investments. 

The Pipeline
In  line  with  the  current  portfolio  build-up  strategy,  DIG 
has further expanded its marketing activities by creating 
a dedicated marketing and deal sourcing team. As a result, 
its deal pipeline has witnessed tremendous enhancement 
in  terms  of  both  quantity  and  quality.  Accordingly,  DIG 
has  assessed  the  viability  of  multiple  investment  oppor-
tunities  in  a  wide  range  of  sectors,  including  education, 
renewable energy, healthcare, and food. 

Over the years, SRG’s mandate 
expanded to include International 
Regulatory Agencies, the likes of IATA 
and ICAO, which provided reason to 
cater to the airline industry. 

Strategy Going Forward
DIG  is  embarking  on  a  portfolio  expansion  strategy  aimed 
at doubling Assets under Management (AuM) by 2020. Ac-
cordingly,  DIG  will  focus  its  efforts  on  selectively  adding 
lucrative  investments  with  strong  fundamentals,  growth 
potential, and a high value proposition for CIB. 

Strategic Relations Group (SRG)
The  Strategic  Relations  Group  (SRG),  as  a  function,  was 
created with the sole purpose of focusing on and catering 
to  the  unique  needs  of  the  Bank’s  top  non-commercial 
organizations  of  sovereign  origins  and  affiliations.  CIB, 
realizing the strategic importance of attracting such enti-
ties,  embarked  on  building  a  team  whose  mandate  is  to 
bridge the gap between mainstream commercial banking 
and  the  fulfilment  of  these  clients’  operational  require-
ments.  This  unique  function  has,  in  essence,  allowed  CIB 
to contribute to Egypt’s development by off-loading these 
agencies’ administrative duties, allowing them to focus on 
their primary activities. 

Meanwhile, CIB stood to gain from the deposit-gathering 
nature of its portfolio of strategic customers. SRG now boasts 
a portfolio of almost 70 strategic customers, whose deposits 
contribute  considerably  to  CIB’s  stable  and  clean  funding 
base. SRG works together with these clients to design special 
tailor-made products and  services  that  are  unique  to each 
entity, to better meet their particular business needs.

SRG’s portfolio would typically fall into the category of 
Global  Donor,  Aid  and  Development  Agencies  alongside 
their  underlying  Sovereign  Diplomatic  Missions.  Over 
the  years,  SRG’s  mandate  expanded  to  include  Interna-
tional  Regulatory  Agencies,  the  likes  of  IAtA  and  ICAO, 
which  provided  reason  to  cater  to  the  airline  industry. 
In more recent years, SRG has sought to service tier-one 
educational  constituencies,  aiming  to  play  a  role  in  the 
moulding  of  the  financial  culture  and  creating  brand 
loyalty of future leaders, by providing a unique customer 
experience for both parents and students.

The Group’s core responsibility is directed toward build-
ing on its existing relationships and maintaining customer 
loyalty by fostering trust-worthy partnerships.

In its 40 years of business, CIB has built strong 
and sustainable relationships that have allowed it 
to swiftly and competently cater to the market’s 
ever-changing needs. 

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YEARS OF BANKING ExCELLENCE

globAl Customer 
relAtions

Over  the  past  few  decades,  cross-border  business  has  expe-
rienced  unparalleled  growth,  thanks  to  advancements  in 
the  fields  of  communication  and  information  technology, 
the privatization and deregulation taking place in emerging 
economies, and the appearance of the global consumer. As the 
era of globalization continues to manifest itself through the 
emergence  of  global  companies,  Global  Customer  Relation-
ship Management has become of increasing significance.

In  December  2009,  and  stemming  from  that  rising  im-
portance,  CIB  established  the  Global  Customer  Relations 
Department (GCR), with a team of credit certified calibers 
with strong interpersonal and marketing skills.

the  GCR  model  has  proved  to  be  an  effective  method 
of  expediting  business  outcomes  through  superior  cus-
tomer  support  and  service.  Although  relatively  new  to 
Egypt, the model has been successfully adopted globally 
in the past 25 years. 

The  GCR’s  vision  is  for  CIB  to  become  a  one-stop-shop 
financial solutions provider rather than a product provider. 
With this vision in mind, our mission in the GCR is to maxi-
mize customer satisfaction and revenue generation, through 
maximizing  customer  value  across  the  global  customer 
portfolio within the Bank. 

2015 Major Achievements:

•	  Emaar Misr IPO

The  GCR  team  successfully  closed  the  initial  public 
offering (IPO) deal with Emaar Misr, acting as the ex-
clusive receiving Bank. The deal entailed the launch of 
an additional 600 million shares in the form of a capi-
tal increase. The total subscribed amount credited to 
Emaar’s account at CIB stood at EGP 4.6 billion, which 
included  EGP  35.9  million  in  over-subscription  mul-
tiples  for  its  public  offering,  representing  85%  of  the 
placement, while final allocation recorded 2.78%. CIB 
succeeded  in  acting  as  Emaar’s  sole  custodian  bank 
for the money market securities.

•	 Vodafone Cash

Signed  letter  of  intent  with  vodafone  for  a  Mobile-
Wallet partnership called “vodafone Cash.” That comes 

as part of CIB’s efforts to offer products that encourage 
financial inclusion, positioning the Bank as a true digi-
tal front runner in an cash-intensive economy.

•	 Misr Cement Qena Transaction

CI Capital signed a contract with Misr Cement Qena to 
act as financial advisor in raising debt of EGP 915 mil-
lion, within an upside option, to EGP 2.1 billion for the 
acquisition  finance/refinance  of  debt  for  ASEC  Minya 
Cement Company and ASEC Ready Mix. CIB finalized 
a syndicated loan for the acquisition transaction with 
two leading banks in the Egyptian market.

•	 Portfolio

	-

	-

Increase  in  loans  portfolio  by  24%  to  record  EGP 
24.7  billion  at  the  end  of  2015,  up  from  EGP  19.9 
billion in 2014
Increase in deposits portfolio by 19% to reach EGP 
12.5 billion in 2015, up from EGP 10.4 billion in 2014

Forward-looking Strategy for 2016:

•	 Maximize  CIB’s  profitability  through  three  major 

channels:
	- Exploring  new  business  opportunities  via  market 

screening for newly found customers

	-

	- Growing the retail banking business, by marketing 
retail  products  and  services  to  new  and  existing 
clients.
Increasing Share of Wallet (SoW) with new selected 
accounts according to GCR-approved criteria
•	 Strategic collaboration with the CI family, with a spe-
cific focus on CI Capital, and also with the GtS team, 
to offer well-rounded solutions and services to clients

•	 Focus on FDIs, especially from the Gulf region
•	 Exert more effort in the recovery of problematic/under-
performing accounts in order to safeguard the quality 
of CIB’s asset portfolio

•	 Award focus to mega projects, especially in the sectors 
of  energy  (conventional/renewable),  EEA,  transporta-
tion, logistics, and ports, in line with the government’s 
announced directives and expansion policies

Chase National Bank’s 1982 Annual Report; inside 
page explains the Bank’s emblem and logo.

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2015 in Review

YEARS OF BANKING ExCELLENCE

Consumer And 
business bAnKing

Cards 

Portfolio Overview

Issuing
In  2015,  the  total  credit  card  portfolio  grew  by  17%  to  reach 
273,000 cards and Ending Net Receivables (ENR) increased by 
30%  to  around  EGP  1.3  billion,  while  sales  increased  by  44%, 
generating a total annual volume of EGP 5.2 billion.

Acquiring
On  the  Acquiring  level,  CIB  continues  to  lead  the  market, 
processing 34% of total market activity in 2015, which rep-
resents 13 million transactions worth EGP 10 billion in total, 
growing by 25% YoY.

CIB rolled out a pilot Mobile Point of Sales (PoS) program 
in 2015 that allows customers to use phones as PoS machines 
with select merchants. This will help expand CIB’s reach into 
new  industries  and  merchants  by  using  an  unconventional 
low-cost solution. E-commerce is one of the fastest-growing 
segments in the payment industry. In this way, CIB has initi-
ated electronic trade in collaboration with merchants for an 
easier and more personalized way to trade online.

Strategic Objective
The  main  objective  of  the  CIB  Card  Business  is  to  lead  the 
transformation of  the Egyptian market from a cash-based 
to a non-cash-based system by working on increasing card 
acceptance  and  making  CIB  cards  the  nation’s  preferred 
payment vehicle, offering a full product suite of credit, debit, 
prepaid, and PoS services. We will become the market leader 
in card issuing by building and sustaining a loyal customer 
base  while  maintaining  strong  market  leadership  on  the 
acquiring level. 

Achievements
2015 saw CIB revamp its suite of card products with segment-
based  offerings,  and  launch  two  programs  to  enrich  value 
proposition.  Both  are  considered  key  pillars  of    the  Bank’s 
growth plan for its Card Business. This year’s achievements 
are outlined as follows:

1.  CIB Cards Products Suite Revamp
Retail Customers
The  new  product  plan  aims  to  transform  the  credit  card 
product suite into differentiated product offerings based on 
segment needs and lifestyles. The product-alignment strat-
egy  is  built  on  clear  differentiation  between  the  different 
product types and having extreme product offerings on the 
lower  end,  presented  in  the  White  card,  and  on  the  higher 
end,  presented  in  the  Platinum  card.  The  purpose  of  the 
extreme  product  offering  is  to  serve  as  an  anchor  product 
highlighting the attractiveness of the products in the middle 
of the spectrum (Gold and titanium). A World card will also 
be launched to complement the offering of the new high-net-
worth segment and will be an invitation-only card.

CIB cards will be properly differentiated and new attrac-

tive designs will be launched.

Corporate and SME 
The Corporate credit card was launched to serve our corporate 
base, Strategic Relations Group (SRG) companies and our busi-
ness banking customers. These cards will serve as a very conve-
nient way for both corporations and employees to manage and 
calculate business-related expenses and digitize their payments.

2.  Value Proposition Enrichment
The launch of the CIB BONUS program was designed to 
guarantee high impact in terms of spending and overall 
customer experience, with the focus being on the value of earn-
and-burn options. CIB has entered into agreements with some 
of the strongest vendors in Egypt, including hypermarkets, and 
electronics and fashion stores, to name but a few. Our loyalty 
base of vendors and merchants will increase with the launch of 
merchant-funded campaigns to boost spending.

Life Cycle Management campaigns that leverage the BO-
NuS program have also been rolled out. The purpose of the 
campaigns  is  to  drive  customer  behavior  into  more  profit-
able spending patterns by targeting various segments such 
as early month on card bookings and dormant accounts.

•	 Installment Payment Plans (IPP) have  shown great 
success  since  their  official  launch.  Five  programs  were 

consecutively introduced to cater to the different needs of 
CIB credit card holders. The different IPP programs are:
1.  Single  Transaction  Enrollment  for  any  cash  or 

retail transaction as per customer requests.

2.  Full/Partial  Balance  Conversion  targets  pay 

downs and non-revolving segments.

3.  Balance  Buy  Out  enables  customers  to  pay  their 
credit  card  balances  in  other  banks  and  pay  back 
their CIB credit cards in installments.

4.  Cash On Phone allows customers to get cash from 
their credit cards through their bank accounts and to 
pay back the cash amount in convenient installments.
5.  Zero Interest Installments with key merchants 
across  different  shopping  categories,  including 
home  appliances,  mobiles  phones,  and  furniture. 
In  its  effort  to  meet  customer  expectations,  CIB 

chooses  merchants  based  on  the  nature  of  their 
products and customers’ tendencies to pay for their 
purchases in installments.

The enrollment of the transaction takes place using a semi-
automated installment process via CIB PoS. We aim to fully 
automate the process in 2016.

•	 Contactless  Feature  is  currently  being  explored,  in 
which CIB will be the first mover in the Egyptian market 
to introduce this feature on all CIB cards and PoS ma-
chines, guaranteeing the creation of more opportunities 
for card usage and expansion to new industries and mer-
chants by using an unconventional low-cost solution.

Moving from  AUM based segmentation 
to a matrix of lifestyle and AUMs

Current Credit card 
product suite

Segment based product offering

Shopping & 
Entertainment
BONuS points

travel
Miles

Women 
lifestyle

High Net worth

Wealth

Plus

Mass

D
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I
R
A
L
A
S

D
E
Y
O
L
P
M
E
F
L
E
S

H
t
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O
Y

G
N

I

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N
A
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transform credit card product suite into a differentiated product offerings based on segments needs and lifestyle.

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YEARS OF BANKING ExCELLENCE

3.8 mn

Call Center agent-handled 
calls as of the end of 2015

Insurance Business
CIB Insurance Business provides life and general insurance 
programs that generate non-interest revenues in the form of 
fees for CIB Consumer Banking.

In  2000  CIB  began  promoting  life  insurance  programs  such 
as  protection  and  savings  packages.  These  programs  were  in-
troduced to address a wide variety of consumer needs in Egypt 
through the Commercial Insurance Life Company.

The department began offering general insurance in 2011, capi-
talizing on its strong links to leading insurance providers in Egypt.

Target Segment
Due to the nature of insurance products, periodic premiums 
are paid to cover unforeseeable losses. Our business targets 
different client segments based on consumer income, health 
conditions, and needs-based analyses. 

A number of new life insurance programs were introduced 
in  2014/2015  with  upgraded  benefits  to  better  satisfy  cus-
tomer needs.

Strategic Goals

•	 Increase revenue contribution to Consumer Banking to 

10% by 2017.

•	 Increase  market  penetration  by  expanding  CIB’s  cus-

tomer base.

•	 Lead the market by introducing a wide range of prod-

ucts from the best insurance providers.

•	 Introduce new variety of products such as medical.

2015 Achievements: Life Insurance

•	  Achieved a net growth in fee income of 7% (EGP 65 million 

in 2015  compared to EGP 61 million in 2014).

•	 Continued to provide a wide array of insurance plans to 

meet the needs of all consumers.

2015 Achievements: General Insurance & 
Bundled Products

•	 Increased Credit Shield fee income by 16%, EGP 16.8 mil-

lion in 2015 compared to EGP 14.2 million in 2014;

•	 Increased Family Protection Plan fee income by 41%, EGP 
3.9 million in 2015 compared to EGP 2.7 million in 2014; 

•	 Developed  existing  insurance  group  policies  related 
to assets portfolios by increasing the sum insured and 
age to assure optimum coverage at the best rates with 
a smooth process;

•	 Improved  Bank  Risk  Management  by  reviewing  the 
Bank’s insurance policies related to financed assets and 
enhancing the reviewing processes for easy handling ; 
•	 Developed a fleet insurance package by providing our cus-
tomers with competitive insurance pricing, which gave us 
the lead on the fleet product in the banking sector.

Going forward, CIB will develop different bundled insur-

ance services with consumer products and segments. 

Liabilities  
The success of CIB Consumer Banking is demonstrated by the 
exceptional growth in customer deposits, which reached EGP 
107 billion in December 2015, an impressive 22% increase of EGP 
19 billion over year-end 2014. 

In  December  2015,  CIB’s  total  liabilities  reached  EGP  154 
billion,  a  rise  of  EGP  32  billion  or  26%  over  year-end  2014. 
CIB’s  deposit  market  share  reached  8.4%  as  of  October  2015, 
maintaining  CIB’s  leading  position  among  all  private-sector 
banks. This growth is an outstanding achievement in a highly 
competitive market of 40 banks, and has helped CIB increase 
its footprint of overall deposits in the Egyptian banking system.
Consumer  Banking’s  strategy  has  focused  on  the  house-
hold segment, which was clearly reflected in the household 
market share increase of 50 basis points to reach 7.29% as of 
October 2015.

As a market leader, CIB also launched new tailored products 
for the household segment to enhance the Bank’s competitive 
advantage.  These  products  are  Smart  Saving  accounts,  FCY 
Save & Safe, and a bundle of term products to minimize at-
tritions  by  offering  the  customer  a  discounted  secured  over 
draft  (SOD)  from  day  one  against  their  newly  booked  term 
products. This bundled product is positioned as a new service 
for  customers  to  cover  any  liquidity  need  as  it  will  help  in 
retaining their liabilities and increase penetration. 

 Consumer Loans
CIB Consumer Loans boasts a product suite of various propo-
sitions reaching out to all segments of the market through our 
well-established channels. 

The product proposition currently contains a wide variety 
of payroll-backed lending offers that include collateralized 
lending  as  well  as  lending  against  sources  of  funds  and 
surrogate associations. This extends to all segments of the 
market–salaried, self-employed business, and professionals. 
The product also has specialized product offerings that cater 
to existing CIB relationships and segments such as Wealth, 
Plus, and Payroll.  

CIB  Personal  Loans  furthered  its  aggressive  growth  in 
portfolios with a 37% growth in 2015 to end the year at EGP 
6.5 billion against EGP 4.7 billion in 2014. This growth was 
achieved on the back of an acquisition reshaping exercise 

that  increased  payroll  acquisition  mix  as  well  as  better 
portfolio  management  that  curtailed  the  attritional  chal-
lenge on the portfolio. The Personal Loans product was also 
improved by the launch of new programs to facilitate the 
high-yield acquisitions and the revamping of payroll eligi-
bilities and exposures to make the payroll lending product 
more competitive. 

The  portfolio  build  up  was  also  complemented  with  an 
increase  in  single  customer  profitability  by  applying  a 
multiple product sales model and by increasing unsecured 
loans’  average  ticket  size  by  10%  to  reach  EGP  58,000 
against  EGP  52,600  in  2014.  Personal  Loans  revenues  re-
corded a growth rate of 43%, achieving EGP 347 million in 
2015 versus EGP 244 million in 2014.

The  Personal  Loans  product  is  expected  to  continue  in 
such an aggressive growth pattern in 2016 through a range 
of initiatives that are planned for the year ahead:

•	 The Product Suite will be enhanced through segment-
specific  propositions  that  cater  specifically  to  the 
profile of segments and their needs-based assessments. 
Product variants are in the pipeline for private clients, 
the female banking segment, and youth segments. 
•	 A holistic payroll loans proposition will be introduced in 
a bundle with other products to increase payroll penetra-
tion and consequently, the payroll mix as well. The Payroll 
Lending proposition will be improved through enhanced 
eligibilities  and  exposures,  bundled  propositions,  bonus 
reward points, and differentiated service standards.   
•	 New  programs  and  campaigns  will  be  rolled  out  to 
facilitate  new  customers’  acquisitions  within  the 
higher-yield/non-payroll  segment.  These  initiatives 
will revolve around end-use propositions and building 
strategic alliances that target customers’ needs. 

•	 An upward shift in marketing campaigns will be seen, 
from  generic  product  recall  campaigns  to  innovative 
acquisition  upsell  campaigns  that  directly  facilitate 
growth and channel efficiency.  

This  product  strategy  is  complemented  with  a  shift  in  the 
acquisition strategy that is characterized by:

•	 Setting  up  a  dedicated  Payroll  Channel  to  maximize 
the payroll opportunity in its entirety – reflected in an 
increased number of payroll accounts as well as prod-
uct penetration.   

•	 Increasing  mix  in  payroll  lending  that  will  create  a 

more loyal clientelle base. 

•	 Diversified acquisition mix across high-yield programs 
that cater to specific segment needs and customer ease.
•	 Enhanced  sales  productivity  and  efficiency  through  the 
launch of CRM and Approval In Principle (AIP) campaigns. 

The Auto Loans Business launched new programs to keep 
the  product  proposition  attractive  within  a  very  com-
petitive and dealer-driven market. This was done through 
summer  promotion  offers  with  fee  discounts  to  enhance 
acquisition  volumes  and  build  dealer  penetration.  Efforts 

also  included  two  rounds  of  higher  Loan  to  value  (Ltv) 
promotion to create market disruptions that are favorable 
to CIB acquisitions, in addition to specially designed Auto 
Loan propositions for the salaried segment.

 On the dealer side, product proposition was kept attrac-
tive through business focused on effective dealer manage-
ment that reduced dealer concentration and widened cov-
erage,  revising  incentive  structure  to  encourage  a  better 
mix of dealer sourcing, and by introducing additional KPIs 
of untapped dealer penetration to widen the network and 
expand coverage to new geographies such as Suez. 

During 2015, we managed to increase dealer penetration to 
reach 57 dealers compared to 33 last year, and also revamped 
our dealer incentive structure resulting in savings of c. EGP 
1.8 million annually in expenses. Operational efficiency was 
bolstered  by  improving  turnaround  time  through  revised 
application workflow and cut-offs.

The unsecured auto loans portfolio showed a growth of 
23%. Additionally, gross contribution witnessed a tremen-
dous  increase  to  record  EGP  31million  compared  to  EGP 
2.3 million last year.

Wealth Segment
Launched  in  December  2009,  the  Wealth  Segment  has 
since  grown  YoY  to  reach  a  total  deposit  portfolio  of  EGP  
50  billion,  representing  70%  of  CIB’s  individual  accounts 
and  47%  of  CIB  consumer  banking,  while  maintaining  a 
five-year CAGR of 23%.

This  was  made  possible  through  a  customer-centric  ap-
proach and by preserving our core brand values: personal-
ized solutions, priority services, trust, and recognition.

Financial Highlights

•	 Deposits recorded EGP 50 billion in 2015, up from EGP 
41 billion, a 22% increase YoY, while maintaining a five-
year CAGR of 23%.

•	 Assets recorded EGP 5.55 billion in 2015, up from EGP 
4.34  billion,  a  28%  rise  YoY,  while  maintaining  a  five- 
year CAGR of 18%.

Key Highlights
CIB Wealth formed an alliance with one of the premier travel 
agencies  in  Egypt,  tapping  into  our  customers’  lifestyle  by 
selecting  premier  destinations  and  offering  special  travel 
packages tailored to suit their needs.

Our  alliance  has  since  grown  to  include  lifestyle  and 
luxury, including special discounts on luxury products and 
concierge services.  

We  launched  our  Wealth  Portfolio  Application  (WPA), 
a  web-based  software  developed  fully  in-house  which  has 
become  essential  to  the  efficiency  and  productivity  of  our 
Wealth Sales force. WPA is a multi-function sales tool tracker 
that  has  given  Branch  Heads  and  Area  Managers  access  to 
monitor  their  subordinates’  daily  performance.  For  wealth 
managers,  it  combines  reports  and  analysis  tools  to  offer  a 
full view of each portfolio under management, enabling them 

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YEARS OF BANKING ExCELLENCE

to  manage  large  client  portfolios  easily,  while  also  offering 
a  personal  touch  to  clients  through  birthday  notifications, 
CD maturity dates, large withdrawals, and to follow up with 
different  departments  on  tasks  including  but  not  limited  to 
pending loan applications or reasons for rejected credit cards.
Launching  Wealth/Payroll  Segment:  In  line  with  CIB’s 
strategy,  CIB  Wealth  and  Payroll  segments  introduced 
their  first  synergy  that  will  increase  efficiency  of  both 
segments as it increases product penetration and share of 
wallet per customer.

On  the  Human  Capital  front,  Revamp  Wealth  Academy 
was  granted  ICWIM  Certification  (International  Certifi-
cate  in  Wealth  and  Investment  Management)  for  our  top 
performers,  awarded by The Chartered Institute for Securi-
ties and Investments.

Aligning with CI Capital (CIBC research & CIAM) enabled 
us to provide our WRMs with the latest and most important 
news,  including  daily  macro  outlooks  for  Egypt  and  the 
MENA region, as well as capital market expectations.

Looking Ahead
Wealth Centers: CIB will be launching seven state-of-the-
art Wealth Centers in the next year that will be the first of 
their kind on the market. 

We are working towards having all our Wealth Managers 
ICWIM certified and moving on to IISI certification for our 
top-performers.

CIB will also launch the Private Banking Segment to attract 
high-net-worth-individuals  who  require  a  customer-centric 
approach,  a  dedicated  product  structure,  and  an  exceptional 
standard of service. to this effect, a pilot phase was conducted 
to gauge market acceptability, with focus groups and customer 
surveys  to  better  understand  market  needs  and  position  CIB 
as a private-banking market leader. The pilot segment has now 
grown  to  include  1,500  customers  with  total  AuMs  of  around 
EGP 18 billion and average AuM-per-customer of EGP 12 million.

Payroll
The  Payroll  Segment  succeeded  in  achieving  a  total  of 
129,000  payroll  relationships  as  of  October  2015  (84,000 
payroll accounts and 45,000 payroll prepaid cards).

In 2015, the segment contributed with 28,000 cards (49% 
of  the  bank’s  total  achievement)  and  EGP  369  million  in 
loans (33% of total consumer bank unsecured lending).  

The  total  payroll  segment  portfolio  now  encompasses 

343,000 clients (240,000 accounts and 103,000 cards). 

With  liabilities  totaling  EGP  4.5  billion,  a  cards  total  of 
68,000 and personal loans worth EGP 1 billion, the Payroll 
Segment has grown exponentially since launching in 2011, 
reaching a monthly run rate of 12,000 new clients in 2015.

In the next three years and as part of financial inclusion, 

the segment is aiming to exceed 2 million payroll clients.
The  Payroll  Segment  is  working  on  new  concepts,  includ-
ing  new  product  bundles  with  special  insurance  benefits 
that will match customers’ needs and position CIB with a 
unique offering in the market.

In 2016, we will form a new “Payroll Personal Bankers team” that 
is  responsible  for  overseeing  employee  accounts  and  product 
cross selling to accelerate payroll deal takeovers, and maximize 
various product cross selling and maintain long-term relation-
ships with payroll companies. Furthermore, there will be system 
enhancements to automatically process all payroll files.

CIB Plus
CIB Plus is continuing its accomplishments by offering simpli-
fied  products,  fast-track  services,  and  personalized  facilities 
that meet the needs of medium net worth individuals. High fo-
cus has been given to the training and development of the Plus 
Bankers to equip them with the needed skills to fulfill custom-
ers’ financial goals. We have also focused more on our clients by 
offering tailored privileges and travel packages that meet this 
segment’s  desires,  while  also  expanding  into  more  locations, 
geographically covering dense Plus-Segmented populations.

In 2015, the Plus Segment witnessed continued growth by 

achieving incremental net sales figures leading to:

•	 total deposits portfolio growth of 61% YoY as of Decem-

ber 2015

•	 total assets portfolio growth of 68% YoY as of December 2015

In 2016, the Plus Segment will continue enhancing its offer-
ings and products to ensure they cater to customer needs.

Business Banking 
The Business Banking segment has provided both financial 
and non-financial solutions to its SME customer base since 
its formation and official launch in 2011. We provide financ-
ing,  cash  management,  digital  solutions,  and  advisory  ser-
vices that principally target small and mid-sized companies 
across  a  wide  variety  of  industries  in  Egypt.  All  business 
products  and  services  have  industry-based  propositions 
and  focus  on  specific  sectors,  products,  and  markets  with 
portfolios diversified by client and geography and that cover 
important business locations throughout the country.

Our principal products and services offering include:

Products and Services

unsecured lending facilities Supply chain financing

Income proof industry based 
lending programs

Internet banking & alterna-
tive channels solutions

Cash management services Corporate cards

Liability products and 
programs

Fund raising accounts

We source business mainly through direct marketing efforts 
to  borrowers,  manufacturers,  vendors,  and  distributors  for 
both  existing  bases  and  new  acquisitions.  This  is  done  by 
understanding what is deemed most important to our clients’ 
companies and businesses, allowing us to deliver exactly what 

they  need  at  every  point  of  their  financial  business  cycles. 
Some of our efforts in that regard include:

•	 Simple, easy to understand products:

We have pruned our products and services to a simpler 
set  that  serves  and  addresses  each  company’s  needs 
based on their size, industry, and business nature rang-
ing from basic banking to expert guidance.

•	 More ways to bank:

Companies can get bank-related information and make 
transactions when and where it is most convenient for 
them  –  online,  through  their  mobile  phones,  through 
our AtMs, or our wide network of branches.

•	 Specialized expertise:

Nearly 80 Relationship Managers specialized in serving 
SMEs  operate  throughout  our  branches  and  work  as  a 
single  team  to  proactively  offer  products  and  services 
to  our  clients,  providing  them  with  more  personalized 
expertise  in  running  their  businesses  and  acquiring 
banking products.

By building across-the-board relationships with our compa-
nies, we’re becoming SMEs’ go-to bank of choice. This is why 
our relationship approach ensures that our companies have 
access  to  the  right  solutions  for  all  their  financial  needs, 
including  business  banking,  cash  management,  payroll, 
wealth  management  for  the  companies’  owners,  and  advi-
sory  services  that  power  business  growth  and  fully  utilize 
their business potential – without having to worry about the 
banking aspect of the relationship.

Business Banking accomplishments & 
achievements in 2015:
In  2015,  we  advanced  our  client-focused  strategy,  creating 
value  for  our  shareholders  and  delivering  strong  financial 
performances.  Building  on  our  reputable  foundation  and 
corporate  image,  we  have  a  strong,  diverse  and  loyal  client 
base of over 6,500 SMEs. Looking ahead, we will deepen our 
client relationships and continue to acquire more companies 
seeking optimum banking solutions for SMEs.

Summaries from 2015 financial performance: 

•	 Deposits balance sheet showed a growth of 131% with a 

EGP 5.3 billion increase in balances.

•	 Assets balance sheet showed a growth of 169% with a 

EGP  683 million increase in balances.

•	 Net  Profit  after  taxes  showed  a  remarkable  139% 
growth vs. 2014, with a EGP 137.3 million increase.

Business Banking Ongoing Strategy:

•	 The  accelerating  pace  of  change  is  an  everyday  reality 
that frames how we conduct business. We have built this 
into our strategic planning, allowing us to take action in 
the face of any obstacle or barrier while acknowledging 

We source business mainly through 
direct marketing efforts to borrowers, 
manufacturers, vendors, and 
distributors for both existing bases 
and new acquisitions. 

Net Profit Performance EGP M’

491.6

346.3

240.6

157.1

81.8

2011

2012

2013

2014

2015

Deposits ENR Growth EGP B’

22.9

17.5

11.4

7.6

5.3

2011

2012

2013

2014

2015

Assets ENR Growth EGP B’

1.7

1.0

0.5

0.6

0.3

2011

2012

2013

2014

2015

44

ANNUAL REPORT 2015

ANNUAL REPORT 2015 45

2015 in Review

YEARS OF BANKING ExCELLENCE

that the future regarding SMEs in Egypt will be difficult 
to  reliably  predict  given  all  the  economic  barriers  and 
challenges that we currently face in the market;

•	 The customer remains at the core of the strategic priori-
ties that guide our segment, with our focus continually 
being on how to support and empower SMEs’ business in 
Egypt by offering them financing solutions that enable 
better cash management and growth opportunities;
•	 We continue to focus on the long term trajectory rather 
than short-term tactics, gradually evolving along with 
our clients to find innovative solutions to serve them;
•	 As the SME market continues to change rapidly, we trust 
that empowering our customers is the way forward. This 
is done by offering digitized solutions and platforms for 
improved banking experiences at lower costs, as well as 
automated processes and ease of service acquisition.

Our  focus  in  2015  on  digital  platforms  for  cash  and  trade 
services  allowed  us  to  offload  almost  25%  of  the  bank’s 
migrated trade business volumes from our branch network 
to our online banking platform. This impacted our cost-to-
income ratio, allowing us to cut expenses and increase our 
bottom line revenues significantly.

Furthermore,  improving  our  clients’  services  will  ulti-

mately help us deliver our strategy. 

However, this can only happen with a strong risk management 
approach  that  creates  financial  sustainability  for  both  our  cli-
ents and the Bank in an increasingly challenging environment. 
Our approach ensures that our risks are carefully managed, ad-
equately assessed, and monitored so that corrective actions can 
be taken in a timely manner if necessary, mitigating all impacts.
We will continue to place our confidence on the SME busi-
ness  for  the  coming  period,  believing  that  these  enterprises 
represent  the  future  of  Egypt’s  economy  and  GDP.  Indeed, 
SMEs present many benefits – employment opportunities, em-
powering local enterprises vs. foreign companies, and boosting 
the economy, as almost 80% of Egypt’s GDP relies on SMEs. 

Digital Banking 
CIB Digital services continue to be a part of our customers’ daily 
activities as we offer a simple, trusted, enjoyable, and advisory 
digital financial experience that is in line with their needs.

Below is list of CIB’s current bank channels’ digital capabilities:

ATM: Diversified offering that positions CIB as a 
global reference case

•	 Access:  All  bank  card  types  can  access  AtMs  with  a 

dual-language option, Arabic and English

•	 Card-Based,  Full  Account  Management  Func-
tions  for  Banked  Individuals:  Cash  withdrawal, 
cash deposit, credit card settlement, transfers, balance 
inquiry,  mini  statement,  PIN  management,  bill  pay-
ment, and mobile recharge 

•	 Card-Based Banked Companies: Small cash depos-

its into accounts

CIB ATM in the 1990s. Over the years, CIB’s ATM 
network grew to become the largest in the private-
sector with 662 machines across the country.

In its efforts to further its reach, CIB became the first 
bank in Egypt to introduce Mobile ATMs in early 2005. 
CIB increased the number of vehicles in 2007 and to 
this day still offers this service to clients. 

Our Strategic Priorities

SMEs in Egypt

on our strong corporate image

1 Become the bank of choice for 
2 Expand strategically by leveraging 
3 Offer easy access to finance for 
4 Introduce self-served banking 
5 Ensure that our strength in risk 

our clients to help them have a 
better cash cycle

management underpins everything 
we do for our customers

business model through 
e-solutions

•	 Cardless-Based  Banked/Unbanked  Individuals: 
Cash  deposits  into  accounts,  credit  card  settlement, 
domestic  remittance  via  turbo  Cash  service  that  al-
lows CIB or non-CIB customers to transfer funds. Even 
unbanked customers can transfer money in a secure and 
fast  manner.  This  service  will  support  the  strategic  di-
rection of CIB toward financial inclusion and unbanked 
customers,  which  in  turn  will  reroute  portions  of  the 
capital  being  circulated  in  the  parallel  economy  back 
into the banking system.

•	 Market  Share:  CIB  has  662  AtMs  (including  21  ac-
quired from Citibank), making CIB the largest private 
sector bank in terms of network and the second-largest 
bank in terms of bill payment volume and value.

•	 Migration: In terms of transaction migration, CIB hit 
a global benchmark with more than 98% of eligible cash 
withdrawal transactions and 82% of eligible small cash 
deposits migrating to the AtM network.

Internet Banking: Solid growth of new-to-service 
enrollment

•	 Access: Provide bilingual access using CIB debit cards.
•	 Segments:  Special  treatment  for  Individual  Mass, 
Plus, Wealth, Business Banking, and Mass Companies.
•	 Inquiry  Services:  Deposit  accounts  and  credit  card 
online  balance,  recent  transactions  and  historical 
statements,  as  well  as  balance  inquiries  for  term  de-
posits, consumer loans, and mutual funds. CIB also has 

8K

Small cash deposit migration rate

>98%

Cash withdrawals migration 
rate for eligible transactions

662ATMs

Largest private-sector 
network

46

ANNUAL REPORT 2015

ANNUAL REPORT 2015 47

2015 in Review

YEARS OF BANKING ExCELLENCE

the unique feature of accessing special nature related 
accounts: Joint, Power of Attorney, Minor, etc.

•	 Transaction  Services:  Our  transaction  services  in-
clude to-own accounts, third-party transactions to other 
CIB  accounts  or  any  other  bank  inside/outside  Egypt, 
credit card settlement, charity contributions, checkbook 
requests,  managing  supplementary  credit  cards,  stop-
ping a credit card, or disputing a certain transaction.
•	 Performance:  We  presently  have  173,342  users,  ac-
counting for 25.4% of the bank’s client-base due to the 
branch network’s outstanding activation and customer 
on-boarding efforts. This has resulted in a 39% annual 
increase  of  the  number  of  registered  users  from  2014. 
This  year  also  witnessed  a  jump  in  online  banking 
transactions,  reaching  675,000  total  transactions,  a 
45% increase from 2014.

Interactive Voice Response (IVR): A transformational 
journey toward a consolidated customer interaction hub
In  2015,  two  phases  of  the  IvR  revamp  were  successfully 
deployed to transfer calls from agent to self-service menus, 
offering the following services in a lower cost:

•	 Access: In addition to access with debit cards, customers 
can now access IvR via their credit cards, caller ID, and PINs.
•	 Inquiry: Flash balance for deposit accounts and credit 
cards, tDs, CDs, consumer loans, and mutual funds.
•	 Transactions:  Covers  transactions  between  own  ac-
counts,  credit  card  settlement,  charity  contribution, 
checkbook requests, debit/credit cards self-activation, 
and PIN set up.

•	  Let’s hear your voice: Our new “Post Call Survey” ser-
vice enables customers to evaluate their phone calls with 
CIB Call Center and any other service in general.

•	 Segmentation: Automatic routing based on Caller-ID.
•	 Performance  (IVR):  After  an  upgrade  in  February 
2015,  the  number  of  new  registered  users  increased 
from  an  average  of  650  to  4,000  per  month.  This  con-
tributed in increasing the transfer of eligible agent calls 
from 27% in 2014 to 58% in 2015.

Call center: In 2015, the Call Center launched a 
platform upgrade that introduced new features 
and enhanced agent utilization, service levels, and 
customer experience through the following:

•	 Supporting  the  video  conference  service  as  a  new 

method of customer interaction.

•	 Automating  the  workforce  management,  improving 

efficiency.

•	 Outbound automated dialer for predefined lists, which 
directs the call to the agent once the call is answered.

In terms of performance, the Call Center supported 3.8 mil-
lion agent-handled calls as of the end of 2015, scoring a 95% 
service  level  with  a  74%  efficiency  rate. The  call  center  has 
also maintained a six month benchmark of a 95.5% satisfac-
tion rate as per external mystery shopping results.

173K

Internet banking users

25.4%

Of the bank’s total population

675K

Financial transactions

58%

Eligible calls migrated to IVR

4K

Registered users per month 
after February upgrade

Additionally, the Call Center has shifted toward becoming a 
revenue-generation channel by proactively promoting sales, 
achieving 2,500 Credit Shield Sales and EGP 17 million Equal 
Payment Plan (EPP)  during 2015.

Smart Wallet (soft launch) availing simple accessible 
banking to everyone
This year witnessed the soft launch of the CIB Smart Wallet, 
a transformational financial solution that lays a solid foun-
dation for financial inclusion. Launching the new service of 
Smart  Wallet  confirms  the  leadership  of  CIB  in  providing 
digital and innovative solutions. The initial phase involved 
a  staff  pilot  and  a  limited  rollout  for  the  youth  segment, 
targeting closed communities like the American university 

in Cairo (AuC) and the German university in Cairo (GuC), 
reaching  8,095  registered  customers  by  the  end  of  2015. 
This  phased  pilot  approach  was  implemented  to  gather 
more insight about customer usability in order to enhance 
customer experience in preparation for the grand launch in 
2016. CIB also signed an agreement with Fawry, the largest 
agent banking-service provider in Egypt, to provide cash in/
out,  and  registration  for  CIB  Smart  Wallet.  This  will  have 
a positive impact on the cost of acquisition and the opera-
tional cost for serving the wallet customers.

AUC Registered 
Users

GUC Registered 
Users

1,250

1,622

Total

2,872

Social Media: Outstanding acquisition pace of social 
customer relationship leading to worldwide ranking

•	 Building a Community: We have reached more than 
330,000 fans on Facebook since launching in April 2014.
•	 Building  an  Online  Social  Media  Center:  19  highly 
capable social media agents are in place who respond 
to any inbound message with an average response time 
of three minutes for more than 97% of the interactions 
(recognized as highly responsive by Facebook).

•	 Protecting the Brand: We’ve created a strong digital 
brand  presence  and  effectively  managed  the  Bank’s 
reputation  (recognized  by  Social  Banker  as  the 
number-one  most  engaging  financial  brand  in  Egypt, 
February 2015).

•	 Voice  of  the  customer  (VOC):  We  continually  aim 
to  improve  customer  experience  by  listening  and  re-
sponding to inquiries, issues, and suggestions.

•	 Loyalty: Improve loyalty and retention by creating an 
emotional bond and sense of belonging within the CIB 
community. 

•	 Leads:  Creating  a  new  channel  for  sales  and  promo-

tional activities.

•	 Recognitions: Social Banker reports stated that CIB’s 
official  Facebook  page  was  number  one  for  banks  in 
Egypt and number three for banks worldwide in April 
2015, in terms of fan-page growth.

Digital Leads:
Launched in December 2014, Digital Leads are captured from 
various sources such as search engines, digital ads, and social 
media, all to direct prospects to the cibeg.com public portal. 
During  2015,  over  10,000  digital  leads  were  captured  for  10 
different products.

Marketing & Communication 
The  growth  in  Consumer  Banking  portfolios  is  related  to 
launching  successful  marketing  activities/campaigns  that 
adopt  a  more  personalized  targeting  approach  involving 
greater customer engagement. Hence, CIB’s marketing and 
communications’ objective through 2015 was to support the 

8K

Registered mobile wallet 
customers

95%

Service level

75%

Service level efficiency

2.3K

Credit Card Shield sales

>300K

Facebook fans since April 2014

10K

Captured digital leads

4mins

Average response time for more 
than 97% of interactions

48

ANNUAL REPORT 2015

ANNUAL REPORT 2015 49

2015 in Review

YEARS OF BANKING ExCELLENCE

business by paying attention to the latest trends in market 
research, acquiring targeted segments, and focusing on digi-
tal marketing, as well as raising awareness about non-cash 
based transactions.

Keeping  up  with  key  market  research  trends  is  hugely 
valuable in guiding future marketing activities. This is im-
plemented by measuring customers’ interests and behavior 
through both qualitative and quantitative research. 

the changing market findings are being monitored by 
a reputable research agency with quarterly market scans. 
these  efforts  also  extend  to  the  youth  segment  with 
syndicated  research  and  focus  groups  that  help  guide 
the  business  in  developing  a  strategy  for  this  segment. 
Furthermore,  a  number  of  post-product-launch  focus 
groups were conducted on liabilities products in support 
of  creating  a  range  of  offerings  that  appeal  to  a  wider 
base of customers. 

It  is  vital  for  the  strategy’s  main  focus  to  shift  from 
product-centric to customer-centric, in terms of appealing 
to the target group’s age, demographics, and interests. This 
will  lead  to  sustainable  growth  by  catering  to  the  varied 
needs  of  different  segments  through  innovative  products 
and exceptional customer service. 

Marketing & Communications activities this year included:

•	 Our  strategic  alliance  with  Vodafone  provided  a 
B2B  portal  to  serve  the  SME  segment,  where  we  also 
took part in a four-day event where branding materials 
were distributed and card referrals were gathered.

•	 The  business  banking  event  Ramadan  Sohour  was 
organized  so  that  clients  and  Business  Banking  RMs 
could network and enjoy a late-night meal during the 
Ramadan holiday. 

•	 In the wealth segment, a Wealth, Lifestyle & Privi-
leges campaign was launched, offering tailored travel 
packages to preferred destinations.

•	 As part of efforts to transform Egypt into a non-cash-
based  market,  CIB  participated  in  the  National 
Debit  Campaign  for  the  second  year  in  a  row  to 
raise awareness of the issue and increase debit-card 
usage. This was supported through the development 
of  a  variety  of  tailored  cards  such  as  travel  Choice 
Pre-Paid cards, Corporate Cards, and MCDR Prepaid 
Cards  to  match  different  payment  purposes.  Also, 
plastic  credit  card  designs  were  revamped  and  new 
benefits/features  were  added.  For  example,  an  EPP 
installment plan, roadside assistance, a bonus loyalty 
program,    special  promotions  through  Blue  Sky  and 
tickets  Marche,  as  well  as  exclusive  Smart  Shopper 
discounts for different vendors throughout the year. 
•	 Asset marketing activities in 2015 resulted in boosted 
product sales numbers, even during weak seasons. The 
personal loan campaigns AtL and BtL were launched 
in the first quarter, aiming to increase product aware-
ness  and  sales  numbers.  Furthermore,  an  auto  loan 

promotion launched in June that offered a 50% waiver 
on administrative fees. As for mortgages, special deals 
were  promoted  that  offered  discounted  rates  in  the 
large  housing  compounds  of  Sheikh  Zayed  in  Sixth  of 
October City. 

•	 Consumer  marketing 

is  becoming 

increasingly 
digital, which means CIB has kept busy as part of its 
efforts  to  become  “The  Best  Digital  Bank  in  Egypt.” 
Activities this year included:

Smart Wallet activation booths at the American university 
in Cairo (AuC) and the German university in Cairo (GuC)
Internet  banking  concierge  activation  at  over  16 
branches by utilizing the CRRs in branches to direct clients 
to digital channels. 
SEM  or  “Search  Engine  Marketing’”  campaign  that  posi-
tively impacted CIB website traffic. 
Animated  videos  The  evolution  of  the  marketing  visual 
content  requires  integrating  number  of  creative  videos  to 
be displayed on social media channels and branches LCDs 
communicating products features in a simple creative way 
as a replacement to the standard text communication.  

On the left, Chase National Bank’s savings account 
passbook; on the right: Customer Service office in the 1990s. 

50

ANNUAL REPORT 2015

ANNUAL REPORT 2015 51

2015 in Review

YEARS OF BANKING ExCELLENCE

Coo AreA

Moving toward digital 
transformation while simultaneously 
adopting a dual-growth strategy, 
the Bank continued to expand its 
branch network to reach 187 by the 
end of 2015. 

COO Area’s Focus for 2015
In 2015, the COO area’s focus was on ensuring that the right 
infrastructure was in place to cater to our business expan-
sion plans and to bring the Bank to the next level in terms 
of its technology and infrastructure capabilities. A particu-
lar  challenge  in  that  respect  was  the  Citibank  Consumer 
Business  acquisition,  where  CIB  successfully  acquired 
Citibank  Egypt’s  Consumer  Banking  Business,  including 
individual accounts, cards, and loans portfolios, requiring 
the implementation of a six-month transition plan for the 
Operations  and technology  Groups.  A  great  deal  of  effort 
is being exerted to ensure a smooth transitional process by 
the end of May 2016. 

Internally, as the backbone of the Bank, COO Area worked 
hard to achieve its plans of increasing operational efficiency 
and productivity to improve services rendered to customers 
through a more efficient workforce that supports the Bank’s 
business plans and aspirations; this included various auto-
mation  and  process  re-engineering  initiatives.  These  plans 
were supported with the launching of a number of key proj-
ects  and  automation  initiatives,  including  Custody  Opera-
tions Automation, and increasing the rates of our Straight-
Through-Processing (StP), to name but a few. A number of 
pivotal  strategic  projects  also  kicked-off  this  year  as  part 
of  the  Bank’s  transformation  strategy,  including  Customer 
Relationship  Management  and  an  infrastructure  revamp, 
among others whose aim is to boost the Bank’s capabilities 
in the coming two to three years.

Operations, Channels & Customer Experience
Moving  toward  digital  transformation  while  simultane-
ously adopting a dual-growth strategy, the Bank continued 
to  expand  its  branch  network  to  reach  187  by  the  end  of 
2015. Those include the Citibank branches acquired as part 
of  the  deal.  In  parallel,  the  Bank  launched  a  number  of 
digital  initiatives,  including  the  pilot  program  CIB  Smart 
Wallet  as  well  as  a  digital  payments  system.  Addition-
ally,  extra  features  such  as  check  acceptance  and  other 
value-adding  services  were  introduced  to  our  nationwide 
network of 662 AtMs. A completely revamped Interactive 

voice  Response  (IvR)  System  was  also  launched  with  the 
aim of improving customer experience of our touch points. 
Our call center supported more than 3 million self-service 
and  agent-handled  calls  during  2015,  addressing  custom-
ers’ inquiries, requests, and complaints, while also acting 
as a revenue-generating entity through the cross-selling of 
the Bank’s products to our customers. 

CIB further increased its social media presence by creating 
its  LinkedIn  profile  in  addition  to  a  Facebook  page  that  was 
launched in late 2014. Those provide a more enhanced way of 
communication with our customers on social media, which re-
mains the most reachable and powerful platform in-hand, and 
also to ensure that customer requests, inquiries or complaints 
are addressed in a prompt manner through a dedicated team of 
social media management professionals on board.

Our  Operations  team  supported  the  launch  of  a  number 
of  new  services  introduced  to  our  customers  this  year, 
including  equal  payment  plans  and  loyalty  programs  for 
our  credit  card  customers  as  part  of  our  effort  to  increase 
customer  loyalty  by  providing  smoother  payment  facilities 
for credit card settlement. This year also saw CIB launch its 
chip-based  debit  cards,  aiming  to  provide  our  customers 
with more secure payment methods, in line with the Bank’s 
efforts to protect customers’ interest and welfare.  

Further  focus  also  went  this  year  toward  understanding 
our customers’ needs through structured customer satisfac-
tion surveys conducted across all segments. This helps pro-
vide superior services and benchmark our service offerings 
to align with regional standards for customer satisfaction. 

Business Continuity Management & Information 
Security
Continually  acknowledged  as  a  pioneer  in  implementing 
international  standards  and  best  practices,  CIB  continued 
to  set  a  unique  best-practice  model  to  be  followed  in  the 
Egyptian financial sector in the Business Continuity Indus-
try. Our team was crowned as the award winner for “Busi-
ness Continuity team of the Year – 2015” from the uS-based 
Disaster Recovery Institute International (DRII), one of the 

most  reputable  business  continuity,  disaster  recovery,  and 
crisis-management  institutions  worldwide.  The  Bank  was 
also  a  seven-time  finalist/runner-up  for  various  business 
continuity  management  awards  both  regionally  and  glob-
ally.  The  Bank  continues  to  invest  in  further  improving  its 
business  continuity  and  recovery  capabilities  to  ensure  it 
provides sustainable services to our customers.

Security was also a major area of focus for the Bank this year. 
Much efforts and many investments were directed toward im-
proving our security-management process across the board, 
including physical security measures as well as information 
and cyber security, aiming to create a safer operational and 
business  environment  that  supports  the  organization  and 
customers’  benefits  and  well-being.  Several  projects  and 
initiatives  were  undertaken  in  this  direction,  in  addition  to 
complying  with  the  CBE’s  regulations  for  internet  banking 
that were mandated across the entire banking sector. 

Real Estate & Corporate Services
CIB expanded its reach by opening an additional 21 branch-
es and completely renovating three others in 2015, bringing 
the network to 187 branches in total, including the acquired 
Citibank branches. A new “Wealth Center” concept was in-
troduced this year to serve the high-net-worth segment and 
provide a unique customer experience.

The  Bank  also  had  an  aggressive  head-office  growth 
agenda, with an additional building acquired in Smart vil-
lage,  which  expanded  and  enriched  CIB’s  footprint  in  this 
area. These additions are alongside the 3,000 sqm acquired 
from  the  Citibank  head  office  in  New  Cairo’s  Fifth  Settle-
ment and an increase in office space in our Heliopolis head 
office. These expansions are intended to accommodate the 
Bank’s  growth  and  also  the  new  Citibank  staff  who  joined 
CIB as part of the acquisition deal, with all efforts equating 
to a better working environment for our employees.

Environmental  Sustainability  also  undertook  many 
initiatives in 2015 that were of strategic importance for the 
Bank. The Bank’s branch on teseen Street (Road 90) in New 
Cairo  attained  the  “Egyptian  Green  Pyramids  Certificate” 

(GPRS)  –  Golden  Rating,  a  local  Sustainability  certificate 
granted for existing buildings by the “Housing and Building 
National  Research  Center.”  CIB  is  the  first  bank  to  obtain 
such a certificate, which further fosters its contributions to 
sustainable development. An initiative to replace all lighting 
with LED lighting at all Bank premises was also launched as 
part of CIB’s continuous contribution toward energy saving 
and  environmental  sustainability.  The  Bank  also  ensured 
it  integrated  sustainability  and  energy-saving  standards 
within its day-to-day operations.

Information Technology
It embarked on its aggressive transformational journey this 
year by initiating a number of major strategic projects that 
were focused on customer centricity, technical agility, and 
infrastructure  resilience,  as  well  as  several  initiatives  that 
aim  to  enhance  the  Bank’s  technology  capabilities.  The  It 
department’s leadership was boosted with well-experienced 
professionals  to  support  our  technology  maturity  plans  in 
the next few years and move further toward acting as a busi-
ness enabler to achieve the CIB’s strategic goals.

technology  played  a  major  role  in  2015;  the  conclusion 
of the migration plan and other related activities of the Ci-
tibank acquisition involved very detailed and complex plan-
ning  for  over  six  months,  which  were  followed  by  a  period 
of execution that will continue until successful migration is 
complete by the end of May 2016.

We continue to invest in our people within the It organi-
zation, believing that our employees are the key pillars for 
our success, with comprehensive technical and leadership 
training  plans  tailored  to  cover  their  development  needs 
moving forward.

Brand, Corporate Communications, and 
Sustainability Department
Brand & Corporate Communications
As  the  primary  channel  promoting  CIB’s  brand  image,  on 
both internal and external fronts, as well as the carrier of the 
communications  and  sustainability  responsibilities  of  the 

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whole organization, the Brand and Corporate Communica-
tions Department focused on capitalizing on the successes 
of  last  year.  By  utilizing  its  many  channels  and  tools,  the 
department  further  solidified  and  expanded  CIB’s  brand 
awareness, image, loyalty, positioning, and exposure.

The year 2015 witnessed a number of notable accomplish-
ments,  particularly  CIB’s  outstanding  contribution  to  and 
organization of major events of significant economic and po-
litical weight. CIB was an integral partner of success in three 
of  the  most  important  events  of  2015:  The  Egypt  Economic 
Development Conference (EEDC) in Sharm El-Sheikh in May, 
the  inauguration  of  the  New  Suez  Canal  in  August  and  the 
Egyptian gala dinner held in New York in October in support 
of Egypt’s candidacy to the non-permanent seat of the Secu-
rity Council. The Bank played a leadership role at each event: 
CIB was a platinum sponsor and main lunch host at the EEDC, 
a  gold  sponsor  with  branded  giveaways  at  the  inauguration 
ceremony  of  the  New  Suez  Canal  and  the  exclusive  sponsor 
and  organizer  of  the  gala  dinner  “Evening  in  Egypt”,  which 
was held at the Metropolitan Museum of Art and attended by 
over 500 dignitaries, diplomats, and high-profile guests.

Augmenting this widespread brand exposure, CIB main-
tained  its  distinctive  branding  across  Cairo  International 
Airport, ensuring the Bank’s exclusive signage is in focal po-
sitions such as being the first and only bank with branding 
inside and outside Cairo International Airport’s tubes. This 
branding supports our strategy of attracting foreign inves-
tors  to  Egypt  while  creating  top-of-mind  awareness  to  all 
potential clients. The significance and value of this branding 
was  demonstrated  during  the  EEDC,  as  CIB  secured  main 
positions  across  Sharm  El-Sheikh  Airport,  the  gate  of  en-
trance and departure for all of the high-profile guests. 

With regards to communications channels, on the external 
level, the department launched CIB’s Commitment Campaign 
across tv, outdoors, print media, and digital platforms. The 
success  of  this  campaign  was  evidenced  by  performance 
figures that trumped the estimated/targeted ones. Engaging 
activities  were  also  conducted  internally  among  staff  mem-
bers to better promote the campaign, such as “Be the Script 
Writer”  and  after-working  hours  entertaining  activations 
inside and outside CIB premises and branches. 

External  communications  in  2015  witnessed  remarkable 
achievements across different fronts: press releases, press ads, 
the CIB Portal, and various social media platforms. The focus 
on  each  element  further  cemented  CIB’s  position  and  lever-
aged its competitive edge in the market. Remarkably, the CIB 
portal experienced considerable growth of traffic, with visits 
up by 33%, existing users by 45%, and new users by 44%. 

With  regards  to  social  media,  the  team  bolstered  brand 
presence across social media channels, taking into consid-
eration the impact of such channels as they actively reflect 
the real-time pulse of the audience. New CIB pages on Insta-
gram and LinkedIn were also launched. 

An  important  component  of  this  year’s  external  com-
munications  strategy  was  to  boost  CIB’s  brand  equity  and 
exposure  in  the  foreign  sphere,  through  targeted  media 

External communications in 2015 
witnessed remarkable achievements 
across different fronts: press releases, 
press ads, the CIB Portal, and various 
social media platforms. The focus on 
each element further cemented CIB’s 
position and leveraged its competitive 
edge in the market.

exposure, PR strategy, and high-profile international events. 
In this regard, the following was conducted during 2015:

•	 Brand Campaigns: CIB promoted a special campaign 
that focused on profiling CIB in specific, and Egypt in 
general, which generated positive impact and contrib-
uted to the creation of favorable and transparent per-
ception about the investment environment in Egypt. 
•	 Foreign Media and PR Strategy: This year’s foreign 
media exposure and PR strategy brought back positive 
returns for the CIB brand, as the penetration and reach 
of our brand across leading media platforms expanded. 
Building and maintaining close relationships with lead-
ing  media  experts,  editors-in-chief,  and  senior  editors 
resulted in a series of interviews and positive placements 
on CIB and Egypt in the world’s leading and most repu-
table  media  organizations,  including:  Bloomberg  tv, 
Wall  Street  Journal,  The  Banker,  Forbes,  The  New  York 
times, Reuters, The Economist, uSA today, The Finan-
cial times, and Euromoney. All were conducted with the 
aim  of  profiling  CIB’s  Chairman,  expanding  our  brand 
exposure  and  promoting  Egypt.  Special  articles  with 
the  Chairman’s  byline  on  the  Egyptian  economy  and 
the New Suez Canal inauguration along with a range of 
op-eds were published in renowned international media 
platforms, the most prominent of which was The Hill, a 
leading uS political website that is read by White House 
executives and many lawmakers.

CIB’s PR strategy was a fundamental catalyst in promot-
ing  the  successful  acquisition  of  Citibank’s  retail  and 
card business in Egypt. A widespread PR plan was imple-
mented to capitalize on this vital agreement and ensure 
the proper exposure in terms of foreign media. the news 
was featured in more than 30 prominent portals, includ-
ing  but  not  limited  to:  the  Wall  Street  Journal,  Reuters, 
Bloomberg,  the  Guardian,  Yahoo,  telegraph,  Gulf  News, 
uS News, and many more.

Newspaper headlines about CIB’s IPO on 12 
September, 1993 – the largest local bank IPO in Egypt.

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finAnCe group 

The Finance Group had another successful year in 2015, as 
it  continued  to  drive  performance  while  focusing  on  the 
maximization of long-term shareholder value.  

Finance  drove  the  expanded  use  of  Risk  Adjusted  Re-
turn on Capital (RAROC) as a standardized performance-
measuring  tool  throughout  the  organization  to  realize 
greater  levels  of  efficiency  in  capital  allocation.  In  2015, 
the  use  of  RAROC  was  extended  to  all  corporate  clients 
and retail banking products. 

Finance continued upgrading its It capital, with the imple-
mentation of an advanced enterprise performance manage-

ment  system  that  provides  more  timely  and  comprehensive 
reporting capabilities. The bank launched the “Big Data” ini-
tiative in Q4 2015, which will revolutionize the way the bank 
gathers, processes, and disseminates information, aiming to 
transform our business to a true data-driven model.

the  Bank’s  Regulatory  Reporting  team  worked  closely 
with the CBE to implement Basel III liquidity ratios: Net 
Stable Funding Ratio (NSFR) and Liquidity Coverage Ra-
tio  (LCR),  as  well  as  leverage  ratios.  By  exceeding  these 
more  stringent  ratios,  CIB  underlined  the  exceptional 
strength of its balance sheet.

CIB’s first check book, 1987, after the Bank’s name 
had been effectively changed on June 15 of the same 
year, following Chase Manhattan’s exit.

Equally  important,  the  department  focused  diligently  on 
boosting internal communications, as the core channel con-
necting all CIBians bank wide, through different channels, 
such as the Intranet and newsletter. The main goal of the in-
tensified internal communications is to harden the sense of 
ownership and loyalty among staff and ensure that everyone 
is conscious of the Bank’s latest news and achievements.

Aligning with the brand strategy and plan, CIB continues 
to select sponsorships that sustain the Bank’s commitment 
to  society  in  general  and  Egyptian  youth  specifically.  This 
year, the Bank further diversified its types of sponsorships 
and sealed new ones:

•	 “Al-Nour Wal Amal” orchestra, which consists of blind 

female musicians

•	 International Museum Day in Egypt 
•	 Flyboard (non-traditional sport)
•	 upper Egypt Youth Salon
•	 Egyptian  artists  at  the  Biennale  di  venezia  and  Flor-

ence Biennale

These sponsorships are in addition to the ongoing ones relating 
to themes of lifestyle, CSR, art, culture, and sports, such as:

•	 El-Sawy Culture Wheel
•	 KidZania
•	 IMAX Cinema
•	 Zawya, an art-house cinema in Downtown Cairo
•	 Euromoney
•	 tedX
•	 The Egyptian Squash Federation
•	 Youth Salon
•	 American Chamber of Commerce in Egypt (AmCham)

Each sponsorship has had a positive and impressive impact 
on CIB’s brand, but topping the headlines this year was the 
Bank’s  sponsorship  of  Omar  Samra,  who  became  the  first 
Egyptian  and  the  youngest  Arab  to  complete  the  Explorer’s 
Grand Slam, which involves climbing the Seven Summit – the 
world’s  highest  mountain  peaks  on  all  seven  continent  –  as 
well as skiing to both the Geographic South and North Pole.

In  addition  to  sponsoring  and  backing  talented  Egyp-
tian youth, CIB also supports its talented staff members, 
offering them an equal opportunity to develop their skills 
through  various  initiatives,  including  the  Photography 
Internal Competition that was held in 2015 for the second 
consecutive year, in addition to the “Be the Script Writer” 
contest, which has revealed the hidden writing creativity 
of many CIBians.

Capitalizing  on  last  year’s  achievements  with  regards 
to  branches,  the  Brand  and  Corporate  Communications 
Department  supported  the  expansion  of  CIB’s  network  of 
branches  by  maintaining  the  unified  and  standardized 
look  and  feel  across  the  network  and  implementing  new 
guidelines.  A  total  of  21  new  locations  were  inaugurated 
and added to the network, in addition to the eight acquired 
branches from Citibank, increasing CIB’s coverage scope in 
the country. 

Looking  ahead  to  2016,  CIB  will  continue  to  solidify  its 
leading brand position in the market and expand its brand 
awareness, loyalty, and exposure, both regionally and inter-
nationally. The Bank plans to benefit from its current brand 
campaign and launch new ones, capitalize on international 
promotion,  diversify  the  scope  of  sponsorship  themes  to 
amplify CIB’s firm commitment and support to society, and 
strengthen  its  communications  channels  by  adopting  and 
implementing the latest innovative techniques.

CIB Awards
CIB’s  superior  performance  and  depth  of  premium  service 
and  products  were  recognized  by  many  reputable  orga-
nizations  that  granted  the  Bank  different  notable  awards 
covering  a  variety  of  banking  fields,  on  both  regional  and 
international levels. CIB received a total of 21 international 
awards, two of which were extended to the Bank for the first 
time ever, including:

•	 Best Business Continuity team - DRI International: The 
DRII  is  one  of  the  world’s  leading  certification  bodies 
in Business Continuity and disaster recovery planning. 
For the first time ever, the DRII granted its “team of the 
Year” award to an Egyptian bank in recognition of CIB’s 
level of excellence in business continuity management. 
•	 Best Consumer Digital Bank in Egypt - Global Finance: 
This award was granted to CIB for the first time in rec-
ognition of the Bank’s digital platforms in terms of look 
and  feel  features,  in  connection  with  the  re-launch  of 
CIB’s website last year.

The list of 2015 awards also includes:
•	 Best trade Finance Provider in Egypt - Global Finance
•	 Best Foreign Exchange Providers in Egypt - Global Finance 
•	 Best Bank in Egypt 2015 - Global Finance
•	 Best Sub-Custodian Bank 2015 - Global Finance
•	 trade Finance Deal of the Year - African Banker 
•	 Best Bank in Egypt - Excellence Award - Euromoney 
•	 Best Corporate/Institutional Internet Bank in Egypt - 

Global Finance 

•	 Best Information Security Initiatives - Global Finance 
•	 Best FX Services in North Africa - EMEA Finance
•	 Innovators in Foreign Exchange - Global Finance 
•	 Best Bank in Egypt - EMEA Finance African Banking
•	 Achievement  in  Enterprise  Risk  Management  of  the 

Year - Asian Banker

•	 Strongest  bank  by  balance  sheet  in  Egypt  for  2015  - 

Asian Banker

•	 Best Commercial Bank in Egypt - Banker Africa 
•	 Best Corporate Bank in North Africa - Banker Africa 
•	 Most Socially Responsible Bank in North Africa - Banker Africa 
•	 Bank of the Year Egypt - The Banker 
•	 Elite Quality Recognition Award by JP Morgan - Mt 

103 (90%)

•	 Elite Quality Recognition Award by JP Morgan - Mt 

202 (98%)

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HumAn resourCes

The Bank’s renowned credit course began in the 1970s 
and was based on Chase Manhattan Bank’s Credit 
Development program. CIB continues to finetune and 
upgrade course modules, as they play a significant role 
in developing the Bank’s future leaders.  

Organization Development
In line with the HR strategy to develop potential talents, the 
Organization  Development  (OD)  department  created  the 
talent  Management  team,  assigning  it  the  responsibilities 
of  competency  modeling,  development  and  management 
programs, and employee assessment. The OD launched two 
talent Management programs in 2015 targeting middle man-
agement, namely the Middle Management Career Counsel-
ing and Middle Management Development programs. Both 
initiatives  aim  to  accelerate  potential  employees’  business 
and  technical  development  by  identifying  career-growth 
opportunities within the organization.

using standardized leadership styles as a measure, the OD 
also launched an assessment of middle-management leader-
ship styles to identify gaps, which are utilized by managers 
and impact team performance and department climate.

In continuation of the voice of Employees initiative, a number 
of focus groups were held in 2015, with a special focus on criti-
cal departments, followed by comprehensive analysis, recom-
mendations, and action plans to address identified challenges. 

Compensation & Benefits
The Compensation and Benefits department participated in a 
number of salary surveys to capture comprehensive industry 
insights  to  support  the  creation  of  a  compensation  strat-
egy for existing employees to ensure that CIB’s compensation 
schemes remain competitive, in order to effectively retain and 
attract the best calibers in the market.

Learning & Development 
This year, the Learning and Development (L&D) department 
was strategically engaged with all business areas, offering a 
comprehensive suite of learning and training programs and 
modules.  L&D  developed  innovative  ways  to  further  assist 
in the upskilling and empowerment of CIB’s teams with the 
best professional learning experience.

The  Job  Families  Approach  was  successfully  carried 
forward  in  2015  to  include  a  new  accreditation  program, 
“Private Client Advisor” (PCA), in addition to having a well-
designed training matrix for key technical bank areas. 

various training methods and techniques have been applied 
at all levels, including:

•	 Off-site  Events  (for  senior-  and  junior-level  employ-
ees):  Aimed  to  increase  loyalty  and  engagement  of 
employees in addition to strengthening team spirit
•	 Open  Seminars:  Focused  on  adding  new  knowledge 

and enhancing employees’ existing capabilities

•	 Departments’ Team Building Activities: Designed 
to boost energy, morale levels, and enhance team effec-
tiveness through interactive and challenging activities 
•	 Simulation  Programs:  Aimed  to  add  new  learning 

approaches and experiences  

•	 Blue Collar Program “We are All CIB”:  Introduced to 
motivate  blue-collar  employees,  create  a  “pro-worker” 
atmosphere  within  CIB,  and  boost  the  overall  morale 
and the sense of belonging

In  line  with  CIB’s  Corporate  Social  Responsibility  (CSR) 
strategy, L&D adopted the following initiatives in 2015: 

•	 Summer  Internship  Program  that  saw  students 
from  public  and  private  universities  train  at  CIB 
branches and departments for a duration of six weeks, 
widening their banking exposure and perspectives
•	 CIB Scholarship for Ain Shams university students
•	 Open  Seminars  for  Cairo  university  and  German 

university in Cairo (GuC) students

The  L&D  also  developed  various  innovative  learning  tools 
including Webex training, E-learning, Leadership Insights, 
E-library, mobile applications, and educational videos.

Recruitment 
In line with the organization’s customer centricity, the Re-
cruitment and Selection department managed to align hir-
ing criteria and processes in order to ensure the attraction 
of top calibers in the market who are capable of supporting 
CIB’s aggressive growth strategy:

•	 In 2015, new methods of assessing candidates were in-
troduced: full assessment centers, psychometric tests, 
and customer-contact-style questionnaires

•	 Launched  the  I-Recruitment  system,  which  assisted  in 
the  scanning  of  Cvs,  reducing  turn-around  time,  and 
providing several search tools on a variety of dimensions 
•	 The  Recruitment  and  Selection  team  has  been  engaged 
with top international and local executive search firms to 
support the Bank in attracting the markets’ best talents 

The Recruitment and Selection department adopted various 
screening techniques, including:  

•	 The Unified CIB Interview Panel: Designed to provide 
a  consistent  profiling  assessment  in  terms  of  behavior 
and personal attributes that match job requirements
•	 The Thomas Online Assessment tool: used to assess 
the behavioral patterns and competencies of each can-
didate as opposed to where they fit best and how they 
react in a certain work environment or culture

•	 On-Campus  Events  and  University  Alliances  re-
main one of the most vital sourcing tools for CIB in re-
cruiting fresh graduates. In 2015, the Recruitment and 
Selection  department  attended  over  13  employment 
fairs and career events where more than 1,862 qualified 
candidates applied to work with CIB

•	 There  was  also  an  upgrade  in  all  sourcing  channels, 
online channels, and social media – as well as updates 
in headhunter lists

CIB CREDIT ANALyST COuRSE

CIB’s Credit Analyst Course is one of the oldest and 
best in Egypt, providing high-potential candidates 
with the theoretical and practical knowledge they 
need to make sound decisions based on clear and 
correct  situational  analyses  in  various  industries 
and product circles. Graduates are allocated to dif-
ferent departments within the Bank.

Originally  based  on  Chase  Manhattan  Bank’s 
Credit  Development  program,  the  course  was 
restructured  in  2011  to  include  a  practical  ap-
plication  phase  that  begins  upon  the  satisfactory 
completion of 15 technical modules that cover ac-
counting, cash flow mechanics, industry analysis, 
financial  analysis,  lending  rationales,  projections 
and  modeling,  advanced  accounting,  and  valua-
tions, among others. The two phases of the course 
take place over the span of one year and play a key 
role  in  developing  CIB’s  future  leadership.  Most 
of CIB’s senior managers participated in this pro-
gram,  which  has  –  throughout  its  history  –  seen 
around 700 analysts graduate with success. 

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risK group

The Risk Group (RG) provides independent risk oversight and 
supports the enterprise risk management (ERM) framework 
across the organization. RG proactively assists in recognizing 
potential adverse events and establishes appropriate risk re-
sponses essential for the building of competitive advantage, 
which reduces costs and losses associated with unexpected 
business disruptions. The Group works to identify, measure, 
monitor,  control,  and  manage  risk  exposure  against  limits 
and tolerance levels and reports to senior management and 
the Board of Directors. The Group is managed by a Chief Risk 
Officer  (CRO),  whose  responsibilities  entail  the  day-to-day 
monitoring  of  the  following  key  areas:  credit,  investment, 
market, operational, liquidity, interest rate, and social and 
environmental risks (referred to as Principal Risks), as well 
as the establishment of a holistic risk management coverage 
system by ensuring the following: 

•	 Oversight of the enterprise risk management framework
•	 Implementing and adhering to consistent risk manage-

ment standards

•	 Disseminating  risk  management  culture  awareness 

throughout the organization 

Overview
2015  was  yet  another  year  of  uncertain  economic  and 
geopolitical  circumstances  that  saw  CIB’s  prudent  risk 
management framework aid in the containment of losses. 
The  Bank  continues  to  maintain  its  solid  reputation  as  a 
market  leader,  serving  clients  efficiently  and  delivering 
strong results. Our robust framework provides assessments 
of Principal Risks. CIB operates through a comprehensive 
risk  management  framework  that  successfully  provides 
organization-wide oversight that is in-line with our business 

Chief Risk Officer [CRO]

Credit & Investment 
Exposure Management

Credit & Investment 
Administration & Credit Information

Risk
Management

Consumer & Business
Banking Risk

Credit Exposure 
Management

Credit & Investment 
Administration

ALM Risk

Credit Information

Market Risk

Consumer Credit Policy, 
Application Fraud & 
Quality Assurance

Collection, Application 
Fraud & Strategic 
Analysis

Non-Performing
Exposure Management
& Provisioning

Investment Exposure 
Management

Operational Risk

Business Banking Risk

Enterprise Risk

strategy,  ensuring  the  identification,  measurement,  and 
control  of  material  risks  at  all  levels.  All  elements  of  the 
framework  are  integrated  to  achieve  an  appropriate  bal-
ance between risk and return. 

Objectives

•	 Implement  an  enterprise  risk  management  framework 
with  the  elements  of  risk  strategy/risk  appetite,  process, 
infrastructure, and risk culture
•	 Maintain focus on Principle Risks
•	 Align  our  risk  profile  with  the  Bank’s  risk  strategy  and 
support the Bank’s strategic initiatives, awarding special 
focus to balance sheet optimization

•	 Provide  independent  risk  analysis  via  measurement  and 
monitoring  processes  that  are  closely  aligned  with  the 
business and support groups

•	 Work  on  raising  efficiency  to  reduce  expected  losses, 
while maintaining adequate impairments coverage
•	 Initiate the process of embedding social and environmental 
risks as integral components of our risk review by develop-
ing Social Environment policies, processes, and procedures
•	 Support  business  growth  while  encouraging  approval/

delegation authorities to enhance turn-around time 

Risk Management Framework

Enterprise Risk Management (ERM)
CIB’s formalized ERM Framework operates with the objective 
of maintaining a holistic and forward-looking approach to Risk 
Management, coupled with a strong Risk Culture, a dynamic 
Risk  Appetite  process,  and  a  robust  IMMMR  (Identification, 
Measuring,  Managing,  Monitoring,  Reporting)  initiative  for 
Credit,  Market,  Operational,  Liquidity,  and  other  Principal 
Risks. ERM will establish the oversight, control, and discipline 
that can drive continuous improvements of CIB’s risk manage-
ment capabilities in a changing operating environment.  

Governance
CIB’s risk governance structure utilizes the Lines of Defense 
model,  with  a  robust  committee  structure  and  a  compre-

hensive  set  of  policies  and  operating  guidelines  that  are 
approved by the Board of Directors. The BoD, directly or in 
conjunction with Board Committees, provides oversight of 
approval  processes,  risk  levels,  as  well  as  key  performance 
and risk indicators.

The CRO and other risk officers, who are key members of 
all  credit,  consumer,  business  banking,  security,  asset  and 
liability management, and operational risk committees are 
responsible for identification, assessment, and reporting of 
all types of risks across all business lines.

•	 The  High  Lending  and  Investment  Committee 
(HLIC) ) is an Executive Committee composed of mem-
bers of the Bank’s senior management team. Its primary 
mandate  is  to  manage  the  assets  side  of  the  balance 
sheet,  keeping  a  close  eye  on  asset  allocation,  qual-
ity,  and  development,  while  ensuring  compliance  with 
the  Bank’s  credit  policies  and  the  CBE’s  directives  and 
guidelines.  The  HLIC  reviews  and  approves  the  Bank’s 
credit facilities and equity investments, although there 
are  other  Credit  Committees  responsible  for  approv-
ing different exposures that carry lower limits, shorter 
tenors,  and  better  Risk  Ratings  than  those  reviewed/
approved by the HLIC.

•	 The Asset & Liability Committee (ALCO) ) is charged 
with  optimizing  the  allocation  of  assets  and  liabilities, 
given  expectations  of  the  potential  impact  of  future 
interest  rate  fluctuations,  liquidity  constraints,  and 
foreign exchange exposures. ALCO monitors the Bank’s 
liquidity  and  market  risks,  economic  developments, 
market fluctuations, and risk profile to ensure ongoing 
activities are compatible with the risk/reward guidelines 
approved by the BoD. 

•	 The  Consumer  Risk  Committee’s  (CRC)  overall 
responsibility entails managing, approving, and moni-
toring all matters related to the quality and growth of 
the consumer portfolio. CRC decisions are guided first 
and  foremost  by  the  Bank’s  current  risk  appetite,  in 
addition to prevailing market trends, all the while en-
suring compliance with the principles stipulated by the 
Consumer Credit Policy Guide, as approved by the BoD.

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•	 The  Senior  Business  Banking  Committee’s 
(SBBC)  overall  responsibility  is  managing,  approv-
ing,  and  monitoring  all  things  related  to  the  quality 
and growth of the Business Banking Portfolio and ap-
proval processes. SBBC decisions are guided first and 
foremost  by  the  Bank’s  current  risk  appetite,  as  well 
as  prevailing  market  trends,  while  ensuring  compli-
ance with guidelines stipulated by the CBE and Busi-
ness Banking Credit Policy Guide, as approved by the 
Board of Directors.

•	 The  Security  Committee’s  main  objective  is  to 
provide  guidance  and  advice  that  help  maintain  and 
improve  all  matters  related  to  security,  including 
information confidentiality, integrity, and availability, 
as well as physical security, Bank asset protection, and 
work place security among others.

•	 The  Operational  Risk  Committee’s  (ORC)  main 
objective is to oversee, approve, and monitor all affairs 
pertaining  to  the  Bank’s  compliance  with  the  opera-
tional risk framework and regulatory requirements.

Principles
CIB’s take on risk is directed by the following principles:

•	 Business activities are conducted within established risk 
categories that are further cascaded down to limits
•	 Decision-making is based on a clear understanding of the 
given  risk,  which  comes  alongside  robust  analysis,and 
continuous maintenance of a defined risk appetite

•	 Proactively considering changing economic conditions 

in a holistic and forward-looking manner

•	 Recognizing  social  and  environmental  risks  that  may 

have a great impact on business performance  

Summary of Risk Framework

Risk Culture

Risk 
Governance

Risk 
Principles

Risk 
Appetite

Limits and 
Policies

Risk 
Monitoring

Credit

Market

Operational

Liquidity

Social & 
Environmental

Investment

Interest
Rates

Stress Testing

Risk Appetite
CIB aligns Business Objectives with risk appetite and risk 
tolerance,  quantifying  that  by  capital  adequacy,  stable 
funding, and earnings volatility, as primary key risk indi-
cators (KRIs) cascaded into risk tolerances by risk category 
and limits. 

Risk appetite is the maximum level of risk that the Bank 
is  prepared  to  accept  in  order  to  accomplish  its  business 
objectives  and  is  annually  reviewed  and  approved  by  the 
Board of Directors. CIB’s risk appetite statement is defined 
in  both  qualitative  and  quantitative  terms  and  is  inte-
grated into our strategic planning processes for each line 
of  business.  Our  framework  for  risk  appetite  is  guided  by 
the following principles:

•	 Strong capital adequacy
•	 Sound management of liquidity and funding risks
•	 Stability of earnings

Integrating  social  and  environmental  risks  into  the  main 
framework of our risk appetite assessment and review pro-
cess will commence by mid-2016.  

Limits and Policies 
A robust system of risk limits and policies is fundamental 
to  effective  risk  management  and  is  guided  by  the  risk 
appetite  framework.  CIB  has  a  comprehensive  set  of  risk 
management  policies,  processes,  and  procedures  that 
are  regularly  updated  and  aligned  with  CBE  regulations, 
the  Bank’s  strategy  framework  and  also  market  dynamic 
requirements. CIB policies and procedures are communi-
cated throughout the organization and are used as a tool of 
control over the Bank’s risks level and tolerance.

Monitoring
Enterprise-level risk monitoring, transparency, and report-
ing  are  crucial  components  of  CIB’s  risk  framework  and 
operating culture, ensuring that the BoD, committees, and 
senior management are effectively executing their respon-
sibilities. CIB has developed practices that are designed to 
monitor risk and ensure control measures are exercised.

Lines of Defense Model

Board of Directors, Audit, Risk, Operations & Technology Committees

Management

First Line of Defense

Second Line of Defense

Third Line of Defense

Business Line Management

Independent Risk, Compliance, 
& Legal

Independent Review & Chal-
lenge

Identify and manage the risks inherent 
in activities, products, processes, and 
systems.

Set frameworks and rules; monitor 
and report on execution, management, 
and control.

Provide an independent assessment of 
the entire process.

Manage

Control

Evaluate

Culture
CIB’s  risk  culture  encourages  effective  communication 
among  employees  to  facilitate  alignment  of  business  and 
risk  strategies  and  promote  an  understanding  of  the  pre-
vailing  risks  throughout  the  organization.  Integrity  and 
reputation  are  embedded  in  CIB’s  culture,  being  key  re-
quirements for successful operation. CIB continues to add 
learning  opportunities  and  expand  risk  training  across 
its departments in order to raise risk and internal control 
awareness,  and  ensure  the  Bank’s  employees  are  well-
equipped  to  make  decisions  in  an  ethical,  professional, 
coordinated, and consistent manner. 

Stress Testing
Stress  testing  is  performed  on  a  regular  basis  to  assess 
the  impact  of  a  severe  economic  downturn  on  our  risk 

Risk Organization
under  the  Risk  Group,  risks  are  monitored  by  Credit  and 
Investment Exposure Management, Credit and Investment 
Administration  and  Credit  Information,  Consumer  and 
Business Banking Risk, and the Risk Management Groups. 
These groups actively examine and review exposure to en-
sure  the  diversification  of  the  Bank’s  portfolio  in  terms  of 
capital adequacy, customer base, geography, industry, tenor, 
currency, products, countries, risk rating, segments, etc. 

Credit & Investment Exposure Management (CIEM)
CIEM’s primary objective is to evaluate Institutional Bank-
ing’s lending and investment portfolio, and use qualitative 
and  quantitative  analysis  to  maintain  a  quality  portfolio, 
enhance  the  Bank’s  seniority,  establish  adequate  protec-
tion and control, and develop a solid provisioning process 
that ensures adequate portfolio coverage. 

Chief Risk Officer (CRO)

CIEM Objectives

Operational 
Risk 
Committee
(ORC)

Consumer Risk 
Committee
(CRC)

Asset & Liability 
Committee
(ALC)

High Lending 
& Investment 
Committee
(HLIC)

profile and financial position. the Bank’s methodologies 
undergo  regular  scrutiny  in  order  to  assess  the  impact 
of  different  scenarios.  CIB  is  working  toward  having  an 
integrated stress-testing approach as a key component of 
the ERM framework.

•	 Work  closely  with  different  departments  and  support 
groups across the organization to adequately monitor port-
folios and operations and provide accurate risk analysis
•	 Raise competencies to reduce expected losses, while main-

taining satisfactory impairments coverage

•	 Evaluate  business  decisions,  adjusted  for  risk,  in 
order  to  optimize  capital  utilization  and  return  on 
shareholders’ value, as well as social responsibility and 
sustainable business growth

•	 Improve overall institutional banking credit risk management

CIEM Principles

•	 Credit  risk  management  is  part  of  our  daily  business 

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2015 in Review

YEARS OF BANKING ExCELLENCE

activities  and  strategic  planning,  awarding  CIB    an 
outstanding competitive advantage

•	 Decision making is based on a clear understanding of the 
given  risk,  accompanied  by  prudent  analysis  to  be  ap-
proved within the applied risk management framework
•	 Authorities are delegated in accordance with the over-

all Bank strategy and risk appetite

•	 Products  and  portfolios  are  structured,  priced,  ap-
proved, monitored, and managed in compliance with in-
ternal policies and external regulations  and guidelines
•	 Business  activities  are  conducted  within  established 
risk categories that are further cascaded down to lim-
its,  whether  on  obligor  limitations,  industry,  country, 
counter-party limits, etc

•	 Periodic monitoring of outstanding exposure to ensure 

the quality of assets

Main Measures and Monitoring Tools 

•	 Internal  Credit  Rating  Assessment  Model:  CIEM 
developed  a  comprehensive  internal  rating  tool  for 
all  corporate  borrowers  based  on  60  quantitative  and 
qualitative  measures  in  order  to  ensure  risk  rating 
alignment across the board and adherence to interna-
tional best practices. 

•	 Risk  Adjusted  Return  on  Capital  (RAROC):  vari-
ous RAROC tools are used to complement credit assess-
ments and quantitative analysis. 

•	 Past Due Obligations: CIEM regularly measures expo-
sures in terms of settling dues. Exposures are continu-
ously monitored in order to detect problematic accounts 
and  obligations  are  considered  past  due  if  an  amount 
due for interest or principle is not paid on maturity.

•	 Stress Testing: is used by CIEM as an additional safety 
tool to measure and monitor potential risks that may 
arise and may not be captured in the regular analysis; 
tests  involve  setting  several  scenario  assumptions  for 
the relevant macro-economic and market variables to 
assess impact on borrowers.

•	 CIB  is  tailoring  a  sustainability  framework  to  meet  the 
long-term  objective  of  ensuring  that  social  and  environ-
mental  risks  are  consistently  reflected  in  Bank  policies, 
processes, practices, and consciousness for durable growth 
and success, underpinning CIB’s social and environmental 
risk management model, and providing directions for op-
erational activities to achieve the Bank’s ambitions. 

2013

2014

2015

Gross Loans (EGP 
Million)

45,549

53,718

62,947

NPL (%)

3.96%

4.66%

3.98%

General Ratio 
(Direct Exposure 
only)

3.72%

3.42%

5.11%

Coverage Ratio

    158.82%

138.16%

188.36%

Charge-offs to Date 
(EGP Million)
Recoveries to Date 
(EGP Million)
Recoveries to Date/ 
Charge-offs to Date

2,155

2,182

2,747

  454

464

473

21.07%

21.26%

17.21%

2015  was  a  distinctive  year  due  to  macro  and  industry-
specific conditions, that included but were not limited to the 
appreciation  and  scarcity  of  foreign  currency,  coupled  with 
shortages in energy and lower oil prices, which affected the 
performance of the Egyptian market. The high quality of CIB’s 
portfolio allowed the Bank to maneuver its way safely through 
this difficult period. The Bank’s performance is reflected in a 
default ratio of 3.98% as of December 2015 compared to 4.66% 
in December 2014, coupled with a Coverage Ratio of 188.36% 
in December 2015 compared to 138.16% in December 2014. 

Credit & Investment Administration/Credit 
Information
The Credit and Investment Administration function ensures 
administrative control over institutional and investment ex-
posures as well as compliance with both credit policy guide-
lines and CBE directives. The Credit and Investment Admin-
istration is the backbone of the Institutional Banking Group, 
as  it  maintains  a  quality  control  system  that  ensures  CIB’s 
seniority,  protection,  and  control.  The  year  2015  witnessed 
the expansion of the department’s role, where it became the 
central  authority  responsible  for  setting  the  credit  limit  of 
Institutional Banking on the system, in addition to becoming 
the  custodian  of  documentation.  This  has  enhanced  the  ef-
ficiency of the Bank’s customer service quality, and improved 
our reporting, which facilitates effective decision making. 

Consumer and Business Banking Risk
Consumer  and  Business  Banking  Risk  is  a  centralized, 
independent  department  operating  under  the  Risk  Group, 
managing risk for all Consumer and Business Banking Asset 
Products and applying a diversified set of Risk methodologies 
and mitigation tools and strategies. The division’s responsi-
bilities include identifying, assessing, and monitoring risks 
as well as establishing standards for managing them.

The  organizational  structure  is  designed  to  facilitate  the 
credit  cycle  and  support  the  growth  of  the  Consumer  and 
Business Banking portfolios.

Consumer Banking 
The Consumer Banking portfolio consists of a broad range 
of  asset  products,  which  include  Personal  Loans,  Credit 
Cards,  Auto  Loans,  Real  Estate  Finance  Loans,  and  Over-
drafts. Lending programs and decisions are guided through 
individual  product  programs  that  assess  each  product 
separately and incorporate detailed eligibility criteria, del-

Enterprise Risk Management Award Ceremony, 2015.

egation  authorities,  and  approved  peak  exposures  that  are 
aligned with current risk appetite.

management of each of the Credit Cycle stages, including initial 
information, analytics, decision making, and credit actions.

The  Consumer  Credit  Policy  Guide  (CCPG)  sets  lending 
boundaries  and  establishes  robust  boundaries  to  oversee 
ongoing policy management. It provides guidelines that aim 
to  ensure  prudent  risk  management  and  maintain  high-
quality loan portfolios, while keeping in mind the risk and 
reward  equation.  It  also  regulates  the  delegated  approval 
authorities for new product launches, tests, and promotions, 
as well as transactional approvals.
The  consumer  cycle  comprises  five  main  elements,  and 
the  consumer  risk  structure  and  framework  mirrors  these 
stages,  each  of  which  is  managed  entirely  by  a  specialized 
functional department: 

•	 Product  Planning,  undertaken  by  the  Credit  Policy 

Department 

•	 Centralized  Credit  underwriting,  undertaken  by  the 

Credit Assessment Department

•	 Account Maintenance Activities partially handled by the 

Credit Assessment and Fulfillment unit

•	 Handling delinquent customers through the Collections 

and Recoveries Department

•	 The  Strategic  Analytics  Department  provides  support 
for management in all stages, including information and 
analytics for decision making and credit actions

At the heart of the Credit Cycle is the Strategic Analytics De-
partment  playing  a  critical  role  in  providing  support  for  the 

Business Banking 
The  Business  Banking  Risk  department  has  success-
fully partnered with the Business team to achieve portfolio 
growth while maintaining its solid quality. This is achieved 
through  regular  reviews,  dynamic  parameter  changes 
to  keep  abreast  of  the  market,  and  close  monitoring  and 
managing of high-risk segments. Continuous amendments 
are  applied  based  on  findings  from  portfolio  reviews, 
including  in-depth  analysis,  to  ensure  consistency  in  the 
performance of the Bank’s portfolio. The Business Banking 
Risk department along with the Business team have been 
focused on identifying new segments and sub-segments as 
well as implementing a simple product program approach 
that addresses the needs of those segments, leveraging the 
“Factory  Approach.”  This  approach  involves  implement-
ing  a  near  straight-through  processing  mechanism  that 
varies based on a set of standardized criteria, in addition 
to  support  packages  and  documentation  that  allow  for  a 
standardized evaluation and shorter turnaround time.

Portfolio Quality
Consumer and Business Banking portfolio quality has been 
sustained,  ensuring  advanced  portfolio  management  tech-
niques  by  monitoring  all  current  and  historical  programs’ 
performance.  This  helps  in  the  identification  of  potential 

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The Chase National Bank staff newsletter in 
1980. Produced on a typewriter, the newsletter 
communicated news about bank activities, branch 
announcements, and new joiners. It also included a 
section titled “Interview with One of Us,” in addition to 
crossword puzzles, trivia, and jokes. 

growth segments and the detection of early warning signs. 
The  2015  Consumer  and  Business  Banking  asset  portfolio 
stands  at  EGP  12.5  billion,  with  an  outstanding  portfolio 
quality reflected in the loss rate of 0.5% in 2015. 

Despite the aggressive growth of the unsecured lending strat-
egy adopted by the Bank, KRIs and Loss Rates were maintained 
within Risk Appetite and Benchmarks. Loss Rates stood at 1.4% 
for 2015, while Non-Performing Loans (NPL) rates stood at 1.3%.

Our Strategy Going Forward
The  strategy  for  Consumer  and  Business  Banking  Risk  is 
aligned  with  the  Business  Strategy  that  targets  aggressive 
asset  growth  and  increase  of  unsecured  businesses,  while 
emphasizing Portfolio Quality, Risk-Based Pricing, and more 
effective use of RAROC going forward. The adopted strategic 
key risk initiatives are as follows:

•	 Portfolio Quality continues to be the primary objective, 
in addition to ensuring sustainable growth through pre-
dictive analytics and customer life-cycle management;
•	 Focus  on  scalable  risk  infrastructure  to  further  enhance 
efficiency and maintain a world-class customer experience
•	 Collection  infrastructure,  efficiency,  and  continuous 
risk  profiling  through  improved  reach  and  enhanced 
collection strategies;

•	 Effective management of significant increase in acqui-
sitions expected over the next five years by transition-
ing from criteria-based (product program approach) to 
scorecard-driven  decisions,  automated  sophisticated 
decision  engines,  and  loan  origination  systems  which 
should improve productivity;

•	 Emphasizing people’s development and empowerment, 
delegation,  and  accountability  to  address  the  Bank’s 
future leadership needs; 

•	 Automating the unsecured  lending  mechanism to ac-

celerate end-to-end processes.

Risk Management Department
The  Risk  Management  Department  (RMD)  identifies,  mea-
sures,  monitors,  and  controls  asset  and  liability  manage-
ment  (ALM)  as  well  as  market  and  operational  risks  via 
Bank  policies,  ensuring  that  regulatory  and  risk  analytics 
requirements  are  adequately  managed,  and  their  status 
regularly reported to management and members of the BoD. 
In addition, a new ERM function was established in 2015.

Enterprise Risk Management 
ERM  is  dedicated  to  leading  the  bank’s  overall  enterprise 
risk management framework and monitoring infrastructure 
initiatives, with the objective of having a holistic, integrated, 
and forward looking view of risks, following best practices 
which was endorsed by the Board of Directors via the ERM 
road  map.  The  initial  foundation  for  the  ERM  road  map  is 
strong  data  governance  and  continuous  enhancement  of 
quantitative and qualitative framework of Principal Risks.

Liquidity  Risk  arises  from  the  Bank’s  inability  to  meet 

financial obligations and regulatory liquidity requirements. 
CIB has a comprehensive Liquidity Policy and Contingency 
Funding Plan to manage liquidity risk, which factors in the 
Bank’s risk profile, risk appetite, as well as market and mac-
roeconomic conditions.

The  main  measures  and  monitoring  tools  used  to  assess 
the  Bank’s  Liquidity  Risk  include  regulatory  and  internal 
liquidity ratios, liquidity gaps, Basel III liquidity ratios, and 
funding base concentration.

CIB managed to maintain a strong liquidity ratio in 2015, 
as  compared  to  the  guidelines  of  both  the  CBE  and  Basel 
III (Liquidity Coverage and Net Stable Funding ratios). The 
CBE’s liquidity ratios for both LCY & FCY were 67.25% and 
41.49%  respectively  for  the  year,  maintaining  the  Bank’s 
strong  position,  even  during  volatile  times.  CIB  has  a 
robust Contingency Funding Plan (CFP) that supports di-
verse funding sources of liquid assets, maintaining an ad-
equate liquidity buffer with minimal reliance on wholesale 
funding. 2015 saw an exceptional percentage of customer 
deposits to total funding base (a major component of CIB’s 
Risk  Appetite  Statement)  of  98.9%.  Throughout  the  year, 
stress-testing  scenarios  (specific  and  systemic)  showed 
that no immediate action was required in the CFP, which 
was  further  fortified  by  the  existence  of  sufficient  high-
quality liquid assets (HQLA).

2015

Q1 Q2 Q3 Q4

Percentage of Deposit Base 
to total Funding Base

98.3% 98.5% 98.5% 98.9%     

Interest Rate risk is the potential loss resulting from the 
Bank’s  exposure  to  adverse  movements  in  interest  rates. 
Interest rate risk primarily arises from re-pricing maturity 
structures. In 2015, CIB used an effective risk management 
process  that  maintained  interest  rate  risk  within  prudent 
levels  that  ensured  the  Bank  remains  on  safe  and  stable 
ground. Additionally, CIB proactively positioned the balance 
sheet in a way that allows it to benefit from a volatile interest 
rate environment. The Bank uses complementary technical 
approaches to measure and control interest rate risk includ-
ing  Interest  Rate  Gaps,  Duration,  Duration  of  Equity  (CBE 
parameters), and Earnings-at-Risk (EaR).

The Bank also has a comprehensive interest rate risk mea-
surement  framework  that  assesses  the  impact  of  interest 
rate changes in manners that are consistent with the scope 
of activities, evaluating interest rate risk from both the earn-
ings and economic value perspectives. 
Market risk is the risk of losses that may arise from adverse 
movements  of  market  prices  of  trading  positions,  including 
interest  rates,  foreign  exchange,  and  equity  as  well  as  the 
changes in the correlations and volatility levels between those 
risk factors. Market Risk Management (MRM) sets key limits 
to monitor and control market risk by considering both the 
Bank’s  risk  appetite  as  well  as  the  projected  business  plan. 

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YEARS OF BANKING ExCELLENCE

•	 Became  the  first  local  bank  to  commence  a  Conduct 

Risk Framework

•	 Grew  unsecured  Consumer  Lending  by  EGP  1.3  bil-
lion (37%), driven by significant High Yield Parameter 
changes  and  new  programs  launched  to  support  un-
secured  Business  growth  while  maintaining  rigorous 
controls on portfolio quality

•	 Improved  Consumer  Banking  bottom  line  through 
conducting  comprehensive  process  reengineering 
workshops  collaborating  with  the  product  develop-
ment  teams,  resulting  in  significant  improvements  in 
asset products’ approval rates

•	 Revamped  the  Business  Banking  Credit  Policy  Guide 
to  cope  with  market  changes  and  facilitate  targeted 
growth in accordance with risk appetite

•	 Established  social  and  environmental  risks  as  an 
integral  part  of  the  risk  review  by  initiating  SEMS 
frameworks and processes

•	 Implemented  a  comprehensive  internal  rating  tool 
for all corporate borrowers, in-line with international 
best practices, to ensure risk-rating alignment across 
the organization

•	 Centralized  Institutional  Banking  limits  setting  and 

documentation controls

CIB’s Mohandessin Branch in the 1990s. Inaugurated 
in the 1980s, this branch is among the five oldest CIB 
offices in Cairo and is still operational to date.

Deposit Base 
Concentration - December 2015

Current Account ...................................... 28.0%
time Deposits ........................................... 27.7%
Certificates of  Deposits ............................24.1%
Saving Accounts ....................................... 16.6%
Others ........................................................... 3.6%

These  limits  include  position,  stop-loss,  and  value  at  Risk 
(vaR) limits. When limits are exceeded, MRM is responsible 
for identifying and escalating those cases instantly. 

The  Bank primarily  uses the vaR  technique to  quantify 
the market risk. vaR is a probabilistic measure of the po-
tential loss under normal market conditions, at a specific 
confidence level over a certain period of time. As the Bank’s 
trading  book  portfolio  includes  linear  level  1  assets,  the 
variance-Covariance  approach  is  used  to  calculate  vaR, 
using a 95% confidence level and a one-day holding period. 
vaR  is  calculated  for  the  Bank’s  total  trading  book  expo-
sures as well as for each risk class, e.g. interest rate, equity, 
and foreign exchange.

Trading VaR for 2015 Figures in EGP million

95% 1-day

Minimum Maximum Average

trading Book vaR 

11.3

41.7

24.4

95% 1-day

Q1

Q2

Q3

Q4

trading Book vaR 

22.7

41.7

24.7

14.2

Regular  back-testing  of  daily  profit  and  loss  against  the  esti-
mated vaR is performed to validate the accuracy and integrity 
of the Bank’s  vaR model. In addition, the Bank estimates the 

Stressed value at Risk (SvaR) on a daily basis. SvaR measures 
the  potential  loss  under  stressed  market  conditions.  Stress-
testing  combined  with  vaR  provides  a  more  comprehensive 
view  of  market  risk.  SvaR  is  calculated  using  the  maximum 
volatility  levels  witnessed  during  the  observation  period  and 
is  estimated  by  using  a  95%  confidence  level  with  a  one-day 
holding period. Regular stress-testing is also carried out using a 
combination of historical and hypothetical scenarios to moni-
tor the Bank’s vulnerability to extreme and unexpected shocks.
Operational  Risk  refers  to  potential  losses  that  could 
result from inadequate or failed internal processes, people 
or systems, or due to external events. CIB maintains a com-
prehensive  operational  risk  framework,  which  are  policies 
and  processes  designed  to  provide  a  well-controlled  envi-
ronment.  The  framework  uses  the  following  approaches  to 
measure and control operational risk: 

•	 Loss  Events  Database:  Which  includes  the  Bank’s 

operational risk events

•	 Risk  and  Control  Self-Assessment  (RCSA):  Is  the 
identification of operational risks and controls effective-
ness of each unit and its related assessments using op-
erational risk management (ORM) validation processes, 
risks categories, control assessments, and the implemen-
tation  of  action  plans  and  processes  and  their  related 
tracking  and  testing  mechanisms.  The  outcome  of  the 
RCSA exercise is the risk heat map, which represents the 
residual  risk  assessment  that  evaluates  the  adequacy 
and effectiveness of the aforementioned controls;

•	 KRIs: Monitoring indicators and their results, and assisting 
the concerned parties with the issues and gaps identified;
•	 Procedures  and  Products  Revision  and  Approval: 
Applies  to  the  Bank’s  standard  operating  procedures, 
products, internal processes, and new business initiatives;
•	 Operational  Risk  Awareness  Program:  Regular 
training courses arranged to ensure the existence of a 
strong and aware risk culture;

•	 Operational  Risk  Champions  Program:  Staff  re-
sponsible  for  identifying  and  monitoring  operational 
risks in their respective departments.

2015 Accomplishments

•	 CIB won the “Achievement in Enterprise Risk Manage-
ment” award in 2015 during the Asian Banker Risk Man-
agement Awards Program for the Middle East and Africa
•	 In terms of Risk Culture, 2015 saw us improve aware-
ness  via  presentations  for  approximately  700  staff 
members,  as  well  as  online  training  programs  for  the 
entire organization, all held by the Risk Group 

•	 Enhanced the monitoring of Basel III Ratios, remaining 

ahead of regulatory requirements

•	 Strengthened  risk  identification  and  stress-testing 

scenarios and improved models

•	 Built  scalable  risk  infrastructure  for  enhancing  ef-
ficiency and customer experience by initiating vari-
ous process reengineering initiatives and improving 
turn-around time

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YEARS OF BANKING ExCELLENCE

CompliAnCe

internAl Audit

The  Compliance  department  continues  to  support  CIB’s 
business and operations in a fashion that enables the Bank 
to expand and grow. The primary goal of the department and 
its divisions is to ensure that the Bank adheres to set rules 
and regulations while reducing the risk of imposed fines.

The  Compliance  department  has  five  divisions  under  its 
scope: Policies and Procedures, Corporate Governance and 
Code  of  Conduct,  Anti-Money  Laundering  and  terrorism 
Financing (AML), the Foreign Account tax Compliance Act 
(FAtCA), and Central Bank Relationship. The latter saw a re-
cent re-structuring that had it included under the umbrella 
of the Compliance department.

The  Policies  and  Procedures  division  ensures  that  all 
controls, laws, and regulations are embedded in the applied 
policies and procedures, which are periodically reviewed to 
ensure that they are up to date.

In 2015, the division undertook several new preventative 
initiatives, such as the review of the user requirement docu-
ments  (uRD),  which  is  considered  the  base  for  developing 
It  in-house  applications  to  ensure  their  compliance  to  set 
policies, laws, and regulations.

The Corporate Governance and Code of Conduct division 
continued its crucial role in ensuring proper segregation of 
duties for all positions across the bank by reviewing updated 
job  descriptions  versus  organization  charts  to  ensure  no 
conflicts of interest exist. Several e-learning training meth-
ods were developed in coordination with the L&D team to 
ensure  complete  staff  awareness  of  the  corporate  code  of 
conduct and prevailing compliance policies.

The  Anti-Money  Laundering  and  terrorism  Financing 
(AML)  division  is  directly  involved  in  monitoring  transac-
tions  and  customer  account  behavior  as  well  as  screening 
transactions against negative lists and those related to sanc-
tioned countries to avoid the Bank’s involvement and guard 
it against money laundering and terrorism-financing crimes.
In  2015,  the  division  launched  an  in-house-developed, 
semi-automated  AML  system  for  transaction  monitoring 
and screening.

to  enhance  the  AML  team,  awareness  of  new  interna-
tional  AML  trends  was  achieved  through  attending  inter-

national seminars and conferences in order to apply global 
standards  and  best  practices.  The  division  launched  an 
e-learning training module for all bank staff in order to raise 
full awareness about regulations and procedures. The AML 
division developed an operation risk assessment to evaluate 
the exposure of operational risk in AML.  

The FAtCA (Foreign Account tax Compliance Act) team suc-
cessfully submitted its first report to the united States’ IRS (In-
ternal Revenue Service) in due time and is currently preparing 
for the next reporting cycle, planned for the end of March 2016, 
to cope with additional IRS tax requirements. The integration 
and consolidation of Citibank’s retail customer portfolio should 
also be submitted to the IRS with the next CIB report.

As mentioned earlier, a re-structuring of the Compliance 
department  took  place  during  2015  to  include  the  Central 
Bank  Relationship  division,  which  was  established  in  the 
beginning  of  2010  to  be  the  focal  point  of  communication 
between the CBE and CIB’s various departments, ensuring 
effective and timely communication, approvals, and clarifi-
cations.

Moreover, in 2015 the Conduct Risk Policy was developed 
in  order  to  pursue  customer  interest  and  protection.  The 
conduct  risk  culture  framework  will  embed  customer-
focused staff behavior and adopt international practices of 
the treating Customers Fairly principle (tCF).

Special  focus  was  given  to  digital  products  during  the 
year. The main goal was to support business growth through 
a healthy and tightly-managed monitoring mechanism.

All  divisions  were  involved  in  the  acquisition  process  of 
Citibank’s retail portfolio. The Compliance group played a key 
role in reviewing all processes and policies to ensure a seamless 
blending process. Moreover, the Compliance group conducted 
several training courses for Citibank staff in order to acquaint 
our  new  colleagues  with  CIB’s  culture  and  code  of  conduct. 
More  specifically,  the  group  still  offers  on-the-job-training  to 
staff members who joined the Compliance department.

By the end of 2015, the Group had worked with all relevant 
departments  in  the  preparation  process  of  the  full  CIB-
Citibank systems integration, which should be final by the 
first half of 2016.

The  Internal  Audit  Group’s  role  is  to  objectively  assess  the 
adequacy  and  effectiveness  of  governance,  risk  manage-
ment, and internal controls.

2015  is  considered  to  be  momentous  in  terms  of  our 
achievements. We became the first Internal Audit group in 
Egypt to comply with IIA standards and the IPPF (Interna-
tional  Professional  Practice  Framework),  according  to  the 
External  Quality  Assurance  results  announced  by  Ernst  & 
Young.

In addition to the above, and due to a gradual shift toward 
the Enterprise Risk Audit (ERA) model, Internal Audit – ef-
fectively as a business partner – acts as the Bank’s third line 
of defense, fully collaborating with all other pillars of Risk 
Management, Business Lines, and Compliance.

The structure of Internal Audit allows the department to 
follow up on all unresolved issues that are reported by audit-
ing teams during several audit engagements, by constantly 
monitoring necessary actions and accurately keeping track 

of milestones. These tasks are implemented by professional 
auditing teams that are assigned follow-up functions.

Meanwhile,  a  separate  Quality  Assurance  team  is  man-
dated  to  review  and  check  the  working  documents  before 
audit reports are issued, in order to ensure that process is in 
complete compliance with IIA standards

The Internal Audit team, as a business partner, consumes about 
15% of available man-hours/working days, offering consultancy 
services that reflect mutual trust and confidence between busi-
ness owners, management, and the Internal Audit group.

Our achievements are supported and enhanced by the BoD 
and BoD Audit Committee. This encourages the Audit team 
to seek certifications and engage in continuous training while 
also exchanging expertise with other multinational financial 
institutions  through  annual  IIA  conferences.  CIB’s  young 
internal auditors are privy to the opportunity of applying for 
certificates such as the CISA, CIA, CBA, and CPA, in addition 
to applying to universities to pursue MBA degrees.

Tellers area at Chase National Bank’s Alexandria 
branch in Sultan Hussain in the 1980s. One of CIB’s 
five oldest branches that are still operational today, 
inaugurated in 1978. Its 18 employees had to shuttle 
back and forth between Alexandria and Cairo for 
training at the Birgas and Zamalek offices.   

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StRAtEGIC SuBSIDIARIES

CIB owns a number of strategic subsidiaries that allow it to offer a full range of 
financial services, including investment banking, asset management, brokerage, 
research, and factoring, as well as security services.  

On the left, Chase National Bank’s Mohandessin branch in the early 1980s; on the 
right, CIB’s cargo airport branch in 2015.

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Ci CApitAl 
Holding

CI Capital Holding (“CI Capital” or the “Group”) is a leading 
Egyptian  investment  banking,  securities,  and  investment 
management firm. The Group is a wholly-owned subsidiary of 
CIB, Egypt’s largest private-sector commercial bank. Through 
its headquarters in Cairo and offices in New York and Dubai, 
CI Capital offers a wide range of financial services to a diver-
sified  client  base  that  includes  individual,  high-net-worth 
(HNW) and institutional investors, and corporate clients. The 
Group offers its services across six business lines: Securities 
Brokerage, Equity Research, Asset Management, Investment 
Banking Advisory, Leasing, and Private Equity.

The  Group’s  Investment  Banking  arm  is  the  number-one-
ranked advisor in Egypt, having successfully closed c. EGP 103 
billion in transactions since inception, with more than EGP 69 
billion having been executed since the beginning of 2013. The 
company advises on mergers and acquisitions, private and pub-
lic equity and debt capital raising, and financial restructurings. 
The Securities Brokerage arm is a market-leading brokerage 
house in Egypt, ranked number one on the Egyptian Exchange, 
with  a  market  share  of  20%  of  total  trading  as  at  end-2015. 
The  firm’s  share  among  institutional  investors  is  even  higher 
at 35.6%. CI Capital’s brokerage platform is complemented by 
an industry-leading research platform covering more than 75 
companies across 11 sectors in seven markets, with a top-tier 
analyst team –  ranked sixth in MENA Research by the 2015 
Extel Survey, second in the MENA region, and first in Egypt. 

The  Asset Management division manages  fixed  income, 
money market, and equity products, with AuM in excess of 
EGP 9.9 billion. The division managed to position itself as 
an A-class asset manager across its different types of funds 
and portfolios. The division manages 10 diverse funds and 
provides  portfolio  management  services  to  a  wide  client 
base,  while  also  offering  discretionary  services  to  HNW 
individuals  and  institutional  investors.  Clients  are  pro-
vided  with  comprehensive  personalized  services  tailored 
to  their  investment  and  reporting  requirements.  The  As-
set Management team has always been at the forefront of 
innovation,  launching  Egypt’s  first  one-year,  open-ended 
capital-protected  fund,  and  first-ever  sharia-compliant 
money market fund.

In  December  2015,  CI  Capital  acquired  CIB’s  stake  in  Cor-
please,  one  of  the  leading  financial  leasing  companies  in 
Egypt.  The  collaboration  between  both  companies  bears  a 
lot  of  potential  and  is  expected  to  create  operational  and 
financial synergies that would enhance cross-selling oppor-
tunities and expedite future expansions.

CI Capital was recognized as the “Best Investment Bank 
in Egypt” by Global Finance in 2014 and 2015; by EMEA Fi-
nance in 2012, 2013, and 2014; and by International Finance 
Magazine in 2014.

2015 Review

Securities Brokerage 

•	 CI  Capital’s  brokerage  arm  staffs  more  than  200 
employees,  with  an  average  10  years  of  experience  in 
MENA capital markets. In order to better compartmen-
talize  tasks  and  protect  the  interest  of  each  segment, 
CI  Capital’s  Securities  Brokerage  arm  is  comprised  of 
two companies: Dynamic Securities, which caters to lo-
cal retail investors, and CIBC, which caters to foreign, 
local,  and  GCC-based  institutions  as  well  as  HNW 
individuals across Egypt and the GCC;

•	 The synergies from its Research, Sales, and trading teams 
allowed CIBC to continue to grow its overall market share 
and ranking on the EGX. A market share of 19.3% in 2015 
placed  the  company  in  first  place  among  competitive 
peers.  The  division  also  grew  its  market  share  of  foreign 
participation  exponentially  this  year  with  2015’s  market 
share standing at 50.2%, up from 35% in 2014 and 17.6% in 
2012. For the second consecutive year, CIBC was ranked the 
most preferred broker for foreign institutional investors;
•	 CI  Capital  Research  is  Egypt’s  leading  research  house, 
most recently, ranked sixth among regional firms, as per 
EMEA Extel’s 2015 Institutional Investor vote, and came 
in first among local firms covering the MENA Region. The 
division has active coverage of 44 Egyptian companies 
across eight sectors, in addition to 31 regional companies 
across seven MENA markets: uAE, Saudi Arabia, Qatar, 
Oman, Kuwait, Jordan, and Morocco. Out of a team of 20, 

five analysts that cover telecoms, industrials, chemicals, 
consumer, and construction are ranked among the top 
25 in the region according to EMEA Extel 2015;

•	 The firm successfully received approval from the uAE 
Securities and Commodities Authority during H1 2015 
and is currently in the process of establishing on-the-
ground  presence  in  Dubai  to  branch-out  its  regional 
platform and grow its GCC client base further;

•	 A  uAE-based  office  will  also  enable  CI  Capital  to  di-
rectly trade on the uAE equities market, complimented 
by a strong and growing MENA research product;

•	 In January 2015, former Egyptian prime minister Ibrahim 
Mahlab  inaugurated  CI  Capital’s  investor  conference  in 
Cairo, which is the largest event of its kind. The conference 
successfully continued onto London and New York, where 
CI Capital has a FINRA-and SEC-regulated broker-dealer 
relationship. The event created a platform for over 80 lo-
cal, regional, and foreign portfolio managers (with assets 
under management exceeding uSD 3.5 trillion on a cumu-
lative basis) to meet with senior management executives 
from 35 publicly listed Egyptian corporations;

•	 CI  Capital  also  hosted  the  Second  Annual  Egypt  Equities 
Conference in Cape town in August 2015, after receiving ex-
cellent feedback from both investors and corporates alike;
•	 Finally, and as an extension to its track record of success-
ful flagship conferences, CI Capital Brokerage hosted its 
Fourth  Annual  Egypt  Investor  Conference  in  January 
2016 in both Cairo and New York. The conference hosted 
38 of Egypt’s publicly listed companies, creating a plat-
form for one-on-one meetings between company execu-
tives and close to 100 foreign, local, and GCC investment 
institutions,  as  well  as  HNW  individuals  managing  c. 
uSD 5 trillion of GEM and frontier equities.

Asset Management

•	 The only asset manager who consistently ranks among 
the top quartile asset managers in all asset classes in the 
Egyptian capital market, outperforming both respective 
benchmarks and average returns of its market peers;
•	 Osoul  Money  Market  Fund  was  the  best-performing 
money market fund in the Egyptian market in 2015;
•	 Blom Money Market Fund was ranked first among all 
money market funds for five years running (2010-2014) 
and second year-to-date 2015;

•	 CIB  Fixed  Income  Fund  (Thabat)  was  ranked  first 
among all fixed income funds for three years running 
(2013-15 YtD);

•	 Istethmar Equity Fund was ranked among Egypt’s top 
quartile performers for two- and three-year returns by 
EIMA;

•	 Finalized  the  launch  of  CIB  Balanced  Fund  in  April 
2015, an open-ended fund with a total size of EGP 104 
million upon launch;

•	 Launched Arope Money Market Fund in January 2015, 
an open-ended fund with a total size of EGP 114 million 
upon launch;

•	 CIAM  was  awarded  2015’s  “Best  Asset  Manager  in 
Egypt” by Global Investor for the sixth consecutive year, 
and was awarded four of eight awards it was nominated 
for  from  MENA  Funds  Managers.  The  awards  were 
given for: Thabat (three years of best performance), Al 
Thabet  (best  performance),  Osoul  (best  performance), 
and Arope (launching fund).

Investment Banking

•	 CI  Capital  Investment  Banking  acted  as  global  co-
ordinator  and  bookrunner  on  Orascom  Hotels  and 
Development’s EGP 506 million public offering on the 
Egyptian Exchange. OHD is Egypt’s leading developer 
of resort destinations, with a total land bank of 46 mil-
lion  sqm  and  c.  12,000  hotel  rooms.  The  deal  was  the 
first public-market transaction of the year;

•	 CI  Capital  Investment  Banking  acted  as  joint  book-
runner on the dual listing and EGP 1.41 billion public 
offering of Orascom Construction Limited (OCL). OCL 
is the first company to be dually listed on both Nasdaq 
Dubai  and  the  Egyptian  Exchange.  The  offering  was 
well  subscribed  (>5x,  excluding  Sawiris  family  stake), 
having  generated  strong  interest  from  international 
institutions and HNW investors;

•	 Acted as exclusive financial advisor in the sale of a 49.9% 
stake in Egyswiss Group to Dubai-based private equity 
firm vis Mundi. EgySwiss Group is the market leader in 
high-quality processed meat, fish, and poultry in Egypt;
•	 CI  Capital  Investment  Banking  acted  as  the  exclusive 
financial  advisor  and  bookrunner  to  ASEC  Cement 
on  the  placement  of  a  EGP  686  million  stake  in  Misr 
Cement  Qena,  a  leading  cement  player  in  Egypt.  The 
transaction was placed to a group of local and interna-
tional institutional investors;

•	 The firm acted as financial advisor to Amer Group on 
its c. EGP 5.1 billion demerger, which successfully split 
the company into two independent listed entities: Amer 
Group and Porto Group. The transaction marks one of 
the first public market demergers in Egypt. 

•	 Acted  as  the  exclusive  financial  advisor  to  Legal  and 
General (uK) and CIB on the EGP 763 million sale of a 
100% stake in CIL to worldwide insurance leader AXA. 
CIL  is  one  of  the  leading  life  and  savings  insurance 
companies  in  Egypt,  with  a  market  share  of  15%.  The 
deal was awarded “M&A Deal of the Month” by Finance 
Monthly Magazine in October 2015;

•	 CI  Capital  Investment  Banking  acted  as  the  exclusive 
financial advisor to Qalaa Holdings on its EGP 1 billion 
sale  of  ASEC  Minya  Cement  and  ASEC  Ready  Mix  to 
Misr Cement Qena;

•	 Acted as the exclusive financial advisor on CIB’s acqui-
sition of Citibank’s retail operations in Egypt. Among 
the main attractions of the deal was Citi’s high-quality 
portfolio and highly skilled staff.

cicapital.com.eg

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egypt fACtors

Profile
Egypt  Factors  (EGF)  is  a  joint  venture  between  CIB  and  the 
Malta-based FIMBank PLC. Each entity owns 40% of the joint 
venture, with the International Finance Corporation (IFC) – a 
member of the World Bank Group – holding the remaining 20%. 
EGF is the first non-banking financial institution in Egypt to 
purely specialize in factoring, and is the first registered com-
pany on the Egyptian Register for Factoring Companies.

Product Type
With a clear focus on non-traditional trade finance instru-
ments, Egypt Factors is committed to supporting and pro-
moting  cross-border  and  domestic  trade  in  Egypt.  to  that 
end, Egypt Factors provides a comprehensive package of re-
ceivable management services that consist of the following:
•	 Administration  &  Commercial  Collection  EGF 
undertakes  all  debtors’  bookkeeping  and  collection 
measures,  as  well  as  monitors  and  follows  up  on  all 
outstanding  invoices.  With  the  company’s  coverage 
extending  to  over  85  countries  around  the  world, 
including  Egypt,  EGF  is  able  to  bridge  differences  in 
culture,  language,  market  habits,  and  legal  environ-
ments through a comprehensive network of more than 
400 correspondents worldwide.

•	 Funding 

EGF advances up to 90% of all covered receivables. This 
converts sales on credit terms into cash sales. As cash 
flows improve, client flexibility increases.

•	 Debt Protection

EGF  guarantees  100%  payment  up  to  the  limit  estab-
lished  for  each  buyer,  and  settles  covered  undisputed 
receivables if not paid after a defined period from the 
due date. Buyers are under periodic evaluation to make 
sure that upcoming risks are recognized on time.

Target Market
The  company  targets  producers/manufacturers,  traders,  and 
service  providers  who  conduct  transactions  based  on  short-
term deferred payments. EGF also offers services to domestic 
buyers from local or foreign sources, who benefit from an in-
creased purchasing power without tying up banking facilities.

For  large  corporations,  factoring  is  advantageous  in  that  it 
provides  value-added  services  and  non-recourse  funding  to 
improve risk position, business efficiency, and financial ratios. 
Factoring is also considered highly beneficial to mid-cap com-
panies and large corporations in terms of liquidity and growth.

2015 Accomplishments
Despite  the  turbulence  that  has  rocked  both  the  region  in 
general and Egypt’s economy over the past five years, along 
with the global economic unease, Egypt Factors has success-
fully maintained its market position.

According  to  Factors  Chain  International  (FCI)  statistics, 
EGF has, for the seventh consecutive year, achieved the high-
est  volume  of  international  trade  handled  through  the  FCI 
network among all Egyptian factoring companies and, for the 
first  time  since  its  inception,  was  ranked  first  in  the  MENA 
region and Africa, up from third in the preceding year.

Ongoing forward strategy
Egypt  Factors  has  ambitious  growth  plans  and  aims  to 
boost  its  growth  pace  while  focusing  on  providing  value-
added  services  to  its  clients.  In  the  long  term,  Egypt  Fac-
tors  aims  to  become  the  leading  commercial  finance  hub 
in the MENA region.

This will be achieved by:

•	 Becoming  a  company  that  makes  a  difference  with 
high-quality  human  capital  along  with  fast  and  effi-
cient business processes;

•	 Offering  exceptional  service  quality  that  adheres  to 

international standards;

•	 Providing  services  tailored  to  the  needs  of  customers 
via  innovative  products  and  customized  corporate 
solutions;

•	 Ensuring  that  our  strategies  are  based  on  profitable 
growth, high service quality, employee satisfaction, as 
well  as  market-driven  data,  and  that  customer  needs 
are effectively met, monitored, and improved;

•	 Stimulating the development of the transactions based 

on product for purchase of receivables;

•	 Pursuing new opportunities in export financing.

CIB’s Sultan Hussain branch in the early 1990s. The 
building’s beautiful exterior was matched with an 
equally impressive high-ceiling interior that housed 
crystal chandeliers, hand-woven carpets, and 
paintings by famous Egyptian artists. 

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CommerCiAl 
internAtionAl life 
insurAnCe 
CompAny (Cil)

CorporAte 
leAsing 
CompAny (egypt) 
sAe – CorpleAse

Forward Strategy
Going forward, CIB and Legal & General jointly announced 
in July 2015 the sale of CIL to AXA. This decision was in line 
with  CIB’s  organizational  strategy  in  growing  and  moving 
forward  toward  open  architecture  through  introducing 
world-class,  need-based  financial  solutions  with  a  wide 
range of customer benefits. 

The  transaction  was  concluded  in  November,  and  CIB 
has  entered  into  a  10-year  partnership  deal  with  AXA  to 
continue  providing  life  and  savings  insurance  services  to 
the bank’s customers, where AXA will benefit from a long-
term exclusive distribution agreement with CIB in Egypt.

cileg.com   ||   Hotline: 16245

Commercial  International  Life  Insurance  Company  (CIL) 
seeks to meet the savings and protection needs of individual 
and corporate customers in Egypt with insurance products 
that  offer  excellent  value-for-money.  CIL  was  a  pioneer  in 
introducing  unit-linked  products  to  the  Egyptian  market 
and remains one of the leaders in this segment today. 

Leveraging  on  the  combined  strength  of  its  two  re-
spected  shareholders,  uK’s  Legal  &  General  and  Egypt’s 
Commercial  International  Bank  (CIB),  CIL  delivers  a 
successful bank assurance  sales model. The  company has 
risen to become one of the largest players in the Egyptian 
life  insurance  industry,  winning  the  North  Africa  Insurer 
in the MENA Insurance Awards, Most Socially Responsible 
Company in Egypt by International Finance Magazine, and 
Best Life Insurance Company in Egypt by the same entity 
as well as Global Banking and Finance Review in 2015. 

2015 Performance
Despite challenging conditions in the Egyptian market, CIL 
continued to successfully meet its annual targets thanks to 
positive enhancements in efficiency, productivity, and qual-
ity measures applied by CIL. 

Currently,  CIL  provides  insurance  benefits  for  almost 
100,000  individual  clients  and  over  375,000  employees. 
CIL  Insurance  benefits  vary  from  savings  and  protection 
packages catering to different life events, to more complex 
pension and life insurance benefits for employee’s in coor-
dination with their respective employers. 

In addition to the above, CIL launched the first savings-
based  micro-insurance  product  in  Egypt,  “Geneh  3ala 
Geneh,” distributed through two leading NGOs in Egypt. In 
only 18 months, over 8,000 members purchased insurance 
from this scheme.

CORPLEASE  is  the  leading  financial  leasing  company  in 
Egypt,  having  been  successfully  operating  in  the  domestic 
market  since  2004.  The  company  provides  leasing  products 
and services tailored to meet corporate capital expenditure 
needs for a wide variety of assets, which include commercial 
real estate, equipment financing, plant and machinery financ-
ing,  transportation  assets,  systems  &  It,  office  equipment, 
and fleet management. CORPLEASE has a strong nationwide 
presence  through  its  offices  in  Cairo,  Alexandria,  and  Suez. 
Furthermore,  the  company  established  CORPLEASE  Emir-
ates, its fully-owned regional subsidiary in the GCC, located 
at Dubai International Financial Center (DIFC). CORPLEASE 
Emirates  offers  lease-finance  services  in  both  local  and  for-
eign currency to the uAE business community.

CORPLEASE has leased over EGP 8 billion’s worth of assets 
and  is  the  first  leasing  company  to  perform  securitization 
transactions in Egypt. Four securitizations have been issued, 
and the company has been awarded “Best Securitization Deal 
in EMEA” more than once.

Since its inception, CORPLEASE has adopted conservative 
credit  underwriting  and  risk  management  principles  that 
have resulted in a well-diversified and high-quality portfolio 
that continues to react well to changes in the business envi-
ronment.  CORPLEASE  has  a  strong  credit  and  risk  culture 
that has allowed it to maintain a solid portfolio, with minimal 
delinquent accounts.

In  2015,  CORPLEASE  continued  to  strengthen  its  market 
position  with  a  balanced  and  healthy  portfolio,  by  placing 
significant  emphasis  on  the  soundness  of  each  individual 
credit  story  and  overall  portfolio  risk-diversification  mea-
sures.  Despite  the  challenging  economic  environment, 
CORPLEASE’s financial performance during 2015 was strong, 
seeing the company increasing its lease booking volumes by 

45%  compared  to  2014.  The  company  continues  to  enjoy  a 
strong  financial  position  with  favorable  coverage,  liquidity, 
capitalization, and funding ratios, making it well-positioned 
for future growth. 

During  2015,  CORPLEASE  signed  a  line  of  credit  with 
PROPARCO, a subsidiary of the French Development Agency. 
According to an official joint statement from both companies, 
the deal will help diversify PROPARCO’s leasing portfolio, as 
well  as  aid  in  restoring  investors’  confidence  in  Egypt  and 
improve its economic environment. 

CORPLEASE  seeks  to  boost  economic  development  while 
also  maintaining  its  progressive  growth  rate,  by  providing 
lease  financing  to  SMEs  and  large  enterprises  in  the  most 
efficient manner to consistently deliver world-class financial 
products  and  services  that  meet  the  needs  of  its  diversified 
regional client base across the board. Building upon its track 
record in the financial services sector, CORPLEASE will con-
tinue to innovate and extend its market leadership across all 
its lines of business. The company’s systems and procedures 
are  designed  to  place  its  clients  at  the  heart  of  its  business. 
Through  investment  in  its  human  resources,  CORPLEASE 
professionally  and  efficiently  implements  the  best  practices 
and solutions in the leasing market.

In December 2015, CI Capital Holding acquired CIB’s stake 
in  CORPLEASE.  The  collaboration  between  CI  Capital  and 
CORPLEASE bears much potential for both entities.

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Strategic Subsidiaries

YEARS OF BANKING ExCELLENCE

fAlCon group

Flyer announcing the inauguration of and services 
offered at Chase National Bank’s fifth branch in 
Mohandessin in the 1980s. 

Falcon  Group  is  an  Egyptian  joint  venture  between  CIB, 
the CIB Employees Fund, Al-Ahly for Marketing, and other 
private  entities.  CIB  owns  40%  of  the  Group,  while  other 
shareholders own the remainder.

Falcon Group offers a full suite of Security Services, such as 
private  security,  premises  protection,  Cash-in-transit  (CIt), 
Electronic Security System Solutions, General and Facility Man-
agement Services, and  touristic and Governmental Concierge 
Services. The Group has been the main security service provider 
for a number of top-tier governmental and non-governmental 
organizations, such as the united Nations and a number of em-
bassies in Egypt. Falcon Group operates in over 1,500 locations 
across Egypt, covering all segments of the market. Its branch 
networks in the country are controlled by a Central Operations 
Room that works 24 hours a day, seven days a week.

In addition to being ISO 9001 and 9002 certified, the Group 
also received the “Knight Award” from the ISO association 
in the uAE in 2013.

Achievements and Accomplishments in 2015:
Over the last five years, and thanks to a number of high-pro-
file jobs and many near-impossible missions, Falcon became 
a market leader in security services provision and  Cash-in-
transit field. The Group’s work was critical in strengthening 
Falcon tech’s market position, which has now successfully 
become the sole agency of choice for key players in the Secu-
rity and Electronic Solutions field worldwide, such as CEIA, 
Indigovision, Fine, tiso, Gate Keeper, Gilardoni, Roboscan, 
Modi, and Forteza.

In  2015,  Falcon’s  consolidated  revenues  climbed  to  EGP 
294 million, showing a growth rate of 25% over 2014. As of 
December 2015, the Group had realized an average increase 
on assets of more than 45%. 

The year saw Falcon’s security services being called on for 
many  important  events,  including  the  Egyptian  Economic 
Development  Conference  (EEDC)  in  Sharm  El-Sheikh,  the 
Economic  Conference  in  Marsa  Matrouh,  and  the  ICAO 
Conference. Falcon tech also successfully won a number of 
important tenders in 2015 from the Ministry of Interior, the 
National Security office, Al-Ahly Football Club, and the Civil 
Protection Authority.

In Cash-in-transit, Falcon grew its market share in 2015 by 
inking two new contracts with the National Bank of Egypt 
and  the  Banque  du  Caire.  Additionally,  Falcon  increased 
the  size  of  its  armored  vehicles  fleet  to  128  from  113,  with 
transferred cash for 2015 standing at EGP 200 billion.  

In  the  Security  Services  domain,  Falcon  played  a  pivotal 
and  successful  role  in  the  protection  of  Egyptian  universi-
ties for the second year in a row, while the Close Protection 
sector realized EGP 12 million in total revenues for the year. 
Falcon for Public Services and Project Management now 
holds  a  market  share  of  17%,  servicing  its  wide  client  base 
out of 282 different locations across Egypt. New clients this 
year include Mall of Arabia and Lulu Hyper Market.

Forward-Looking Strategy:
Plans  are  still  underway  for  Falcon  to  launch  a  Certified 
Security training Academy that can reinforce our security 
base in Egypt and develop a market culture that follows the 
Ministry of Interior’s guidelines and rules.

Falcon for Cash-in-transit will implement new operation 
cycles over the coming three years that aim to reduce both 
risks  and  costs,  in  addition  to  increasing  the  efficiency  of 
services offered.

To read more about Falcon Group, its projects, and 
how to hire us, please visit 
www.falcongroupinternational.org
Hotline: 19561

To meet with one of our representatives, please visit 
our corporate office.  
Address: Building 417, Road 90, Fifth Settlement (Next 
to Future University)
Cairo, Egypt

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SuStAINABILItY

Sustainable growth and development have, for long, been part and parcel of CIB’s 
philosophy and overall strategy. The Bank’s commitment to the core values and 
concrete principles of corporate governance, community development, and environ-
mental protection is what distinguishes CIB from its peers and highlights its position as 
a pioneer of the Egyptian banking industry. 

On the left, CIB’s award for its anti-drug campaign in the early 
1990s; on the right, CIB’s GPRS certificate, in recognition of the 
Bank’s efforts to establish eco-friendly buildings. CIB was the 
first Egyptian bank to ever receive the GPRS certificate. 

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CorporAte 
governAnCe

We  at  CIB  strongly  believe  that  the  concrete  principles  of 
corporate governance are a crucial factor not only in gain-
ing investors’ valued trust, but also in sustaining it. Based on 
this belief, our Bank has, for years now, consistently followed 
numerous codes and values derived from the core of corpo-
rate governance. In fact, CIB laid out the foundations of good 
governance  many  years  ago,  and  those  have  come  to  form 
the framework around which our five-year plan revolves.

Striving for the best interests of our shareholders guides 
everything we do at CIB, and we have therefore established 
a sound reporting system that ensures the dissemination of 
material information in a timely, transparent, and accurate 
manner. The Bank continues to uphold its mandate of creat-
ing value for its shareholders, something we are firmly com-
mitted to in the present and in the future.

We take pride in our strong corporate governance structures, 
which  include  an  experienced  team  of  senior  management 
professionals, competent board committees, as well as a distin-
guished group of non-executive directors, who believe that the 
mandated  laws  and  rules  that  govern  business  activities  can 
never substitute ethical behavior and voluntary compliance.

CIB’s highly qualified Board of Directors (BoD) is supported 
by  internal  and  external  auditors,  as  well  as  other  internal 
control functions (Risk, Compliance, and Internal Audit), and 
effectively utilizes the work carried out by those functions to 
ensure the Bank’s adherence to international best practices 
of corporate governance. CIB also changes auditors every five 
years to ensure objectivity and exposure to new practices.

The Board of Directors
A successful BoD is one that ensures that the organization is 
run effectively by the correct people today, and that tomor-
row’s generation is competent enough and ready to take the 
lead. CIB is privileged to have its renowned BoD, the Bank’s 
ultimate decision-making body. We consider our Board one 
of our key assets and a vital point of strength, and the Board 
realizes  that  the  responsibility  of  addressing  any  stake-
holder’s concern bears benefits to the whole organization. 

The Board primarily focuses on long-term financial returns 
and  the  best  interest  of  all  stakeholders,  whether  they  are 

customers,  shareholders,  or  employees,  or  members  of  the 
communities in which the Bank operates. The Board’s role is 
to set the Bank’s values, strategy, and key policies, as well as 
pursue and maintain its long-term success. CIB’s Board has 
successfully performed its  duties with  entrepreneurial lead-
ership,  sound  strategies,  and  risk  management  oversight  to 
ensure that risks are assessed and properly managed.

CIB’s Board is composed of eight members, with a diverse 
knowledgebase and a balanced skill set that gives the Bank 
a distinct competitive edge. The directors meet at least six 
times per year for discussions on matters that are important 
to shareholders. Over the course of 2015, CIB’s BoD met nine 
times.  Being  the  single  largest  shareholder  in  CIB,  Fairfax 
Financial Holding Ltd, through its wholly-owned number of 
subsidiaries currently holds 6.7% of CIB’s local shares on the 
back of its transaction with Actis in May 2014  and has one 
representative on the Board.

Mr. Hisham Ezz Al-Arab 
Chairman and Managing Director
Mr. Hisham Ezz Al-Arab has led CIB since 2002 as Chairman 
and Managing Director. under his leadership, CIB expanded 
its leading position, grew its market capitalization from uSD 
200 million to uSD 4 billion, and developed from a wholesale 
lender  into  the  full-fledged  financial  institution  it  is  today. 
His  vision  transcended  financial  performance  to  include 
the adoption of best practices in corporate governance, risk 
management, and building a modern banking culture. With 
these efforts, CIB’s stock is now viewed by the international 
investment  community  as  a  proxy  stock  for  Egypt  and  the 
benchmark for its banking industry.

More to the point, Mr. Ezz Al-Arab received the EMEA Fi-
nance African Banking Award “Best CEO in Egypt and Africa 
Region” for the year 2014 in recognition of the distinguished 
success of CIB in the banking sector under his leadership. 

Mr. Ezz Al-Arab is the Chairman of the Board of trustees 
of the CIB Foundation. He has also been a Director at Mas-
terCard  Middle  East  and  Africa’s  Regional  Advisory  Board 
since June 2007, in addition to being a principal member of 
the American Chamber of Commerce. For his distinguished 

work, he was elected as a member of the Board of trustees 
for  the  American  university  in  Cairo  (AuC)  in  November 
2012.  In  March  2013,  Mr.  Ezz  Al-Arab  was  also  elected  as 
Chairman of the Federation of Egyptian Banks. In February 
2014, he became a member of the Institute of International 
Finance Emerging Markets Advisory Council – EMAC.

Prior to joining CIB, Mr. Ezz Al-Arab led a reputable bank-
ing career as Managing Director of international investment 
banks  in  London  (Deutsche  Bank,  JP  Morgan  and  Merrill 
Lynch), Bahrain, New York, and Cairo.

ment,  operation  efficiency,  M&A,  due  diligence,  and  It 
services and operations.

Mr.  Mirza  was  a  member  of  the  top  Executive  Group  of 
ABN AMRO bank, bestowed to only 120 out of 160,000 mem-
bers of staff and was also a member of the ABN AMRO Group 
Finance  Board  as  well  as  the  Group  COO  Board,  and  also 
served  in  Board  of  Directors  at  ABN  AMRO  Pakistan  Ltd. 
He  has  attended  various  business  management  courses  at 
reputable institutions including the Queens Business School 
and the Wharton Business School.

Mr. Jawaid Mirza
Non-Executive Board Member 
Mr.  Jawaid  Mirza  has  solid  record  of  accomplishments  in 
all  facets  of  financial,  technology,  and  risk  and  operations 
management. Before joining CIB’s Board as a non-executive 
member in May 2013, Mr. Mirza had a long successful jour-
ney with CIB in which he had blended in its culture, started 
in 2008, serving as the COO, a post he has held for two years. 
In  2010,  Mr.  Mirza’s  experience  was  further  benefiting  the 
Bank as he was assigned the responsibility of Senior Advisor 
to the Chairman as well as the Board of Directors.

Mr. Mirza brings with him over 30 years of diversified experi-
ence,  working  with  global  institutions  like  Citicorp  and  ABN 
AMRO Bank. He started his career in Citibank as a Financial 
Controller in Pakistan, subsequently serving in various senior 
regional  positions  in  ABN-AMRO  in  Central  Eastern  Europe, 
European Region, Central Asia, Middle East, and Africa. He later 
moved to Hong Kong as Corporate Executive vice President and 
CFO, responsible for the Asian region and Australia/New Zea-
land. He has led successful due diligences for acquiring banks 
in Hungary, taiwan, Thailand, Germany, France, and Pakistan. 
Mr. Mirza is a successful leader with demonstrated abili-
ties  in  directing  operations  and  staff,  managing  financial 
performance,  and  streamlining  system  across  the  board 
to  deliver  cost  savings,  enhance  efficiency,  and  improve 
bottom-line profitability. His core competencies extend to 
strategic  business  planning,  performance  management, 
operation risk management, offshore and shared services, 
audit,  compliance  and  central  controls,  change  manage-

Dr. Nadia Makram Ebeid
Non-Executive Board Member 
Dr.  Nadia  Makram  Ebeid  is  the  Executive  Director  of  the 
Centre  for  Environment  and  Development  for  the  Arab 
Region and Europe (CEDARE), an international diplomatic 
position  that  she  has  held  since  January  2004.    She  joined 
CIB’s Board of Directors in March 2005, and also acts as a 
member of the CIB Foundation’s Board of trustees. 

For  a  period  of  five  years  beginning  in  1997,  Dr.  Ebeid 
served  as  Egypt’s  first  Minister  of  Environment,  becom-
ing  the  first  woman  to  assume  this  position  in  the  Arab 
world.  One  of  her  most  notable  achievements  was  declar-
ing the River Nile free from polluted industrial wastewater 
discharge.  Proudly,  Dr.  Ebeid  is  the  Chairperson  of  CIB’s 
Sustainability  Advisory  Board  as  well  as  the  Governance 
and Compensation Committee. 

Early  in  her  career,  Dr.  Ebeid  held  several  manage-
rial  posts  with  the united  Nations  Development  Program 
(uNDP), the united Nations Food and Agriculture Organi-
zation’s regional office for the Near East, and the Council 
for  Environment  and  Development  Research.  In  recogni-
tion  of  her  role  in  environmental  policy  and  advocacy, 
Dr. Ebeid has been the recipient of numerous awards and 
distinctions from local and international NGOs, and lead-
ing institutions and associations.

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Dr. Medhat Hassanein 
Non-Executive Board Member 
Dr.  Medhat  Hassanein,  Egypt’s  former  Minister  of  Finance 
(1999-2004),  is  a  professor  of  banking  and  finance  at  the 
management  department  of  the  American  university  in 
Cairo’s School of Business, Economics, and Communication. 
He joined CIB’s Board of Directors in 2009 and also acts as 
the Chairperson of the Board Audit Committee. 

Dr.  Hassanein  is  a  senior  policy  analyst  with  years  of 
experience in institutional building, macro-policy analysis, 
financial  economics,  corporate  finance,  and  international 
financial management. He has previously served as advisor 
to  government,  high-level  advisory  bodies,  and  the  donor 
community. During his term as Minister of Finance, he de-
veloped and instituted the second generation of fiscal public 
policy reforms for the government of Egypt.

Dr.  Hassanein  has  also  served  as  Chairman  and  board 
member of public holding companies, private corporations, 
and many reputable banks in Egypt, last of which was HSBC 
Egypt (2004-09) where he chaired its Audit Committee.

Dr. Hassanein obtained his B.A. in Economics from Cairo 
university (with Honors), an MBA from New York university 
(with Distinction), and a PhD from Wharton School of Busi-
ness, university of Pennsylvania in the united States.

Mr. Yasser Hashem
Non-Executive Board Member 
Mr. Hashem began his career as a Partner at Zaki Hashem and 
Partners after his graduation from Cairo university’s Faculty 
of Law in 1989. He joined CIB’s Board of Directors in 2013.

In 1996, he became a Managing Partner at Zaki Hashem 
and Partners, responsible for managing the firm’s day-to-day 
business. He represented major clients and international law 
firms. Mr. Hashem is specialized in the corporate field, capi-
tal markets, mergers and acquisitions, and telecom laws. Mr. 
Hashem has participated in a number of restructurings and 
incorporations of foreign and domestic companies, in addi-
tion to providing advisory services to many local and foreign 
investors on Egyptian business practises.

Mr.  Hashem  handled  all  IPOs  that  took  place  during  the 
past nine years in Egypt, as well as represented acquirers in 
major M&A transactions and tender offers. Moreover, he has 
participated  in  drafting  and  negotiating  all  major  telecom 
licenses  (public  payphones,  mobiles,  private  data  networks, 
marine  cables,  satellite,  etc...)  since  the  inception  of  private 
provision of telecom services in Egypt.

Mr. Hashem was admitted to the Egyptian Bar Association 
in 1989, as well as the Supreme Court of Egypt in 2007. He is 
also a member of the Egyptian Society of International Law 
and the Licensing Executive Society (LES), and an Honorary 
Counsel to the British Ambassador in Egypt.

Dr. Sherif H Kamel 
Non-Executive Board Member 
Dr.  Sherif  Kamel  is  the  vice  President  for  Information 
Management, and was a former and founding dean of the 

American  univerity  in  Cairo’s  (AuC)  School  of  Business 
(2009-2014).  He joined CIB’s Board of Directors in 2013.

Dr.  Kamel  was  associate  dean  for  executive  education 
(2008-2009) and director of the management center (2002-
2008) at the American university.  Before joining AuC, he 
was  director  of  the  Regional  It  Institute  (1992-2001)  and 
managed the training department of the Cabinet of Egypt’s 
Information and Decision Support Center (1989-1992).  His 
experience  focuses  on  investing  in  human  capital,  and 
building and managing executive development institutions 
addressing It, management, governance, entrepreneurial, 
and leadership issues.

Dr. Kamel is the Executive vice-President of the American 
Chamber of Commerce in Egypt and board member of the 
Egyptian  American  Enterprise  Fund.    He  is  a  member  of 
the Egypt-uS Business Council, the World Bank Knowledge 
Advisory  Commission,  a  founding  member  of  the  Internet 
Society of Egypt, and a member of the Egyptian Council for 
Foreign Affairs.  He is also an Eisenhower Fellow (2005).

Dr.  Kamel  holds  a  PhD  in  Information  Systems  from  Lon-
don School of Economics and Political Science (1994), and an 
MBA  (1990)  and  MA  in  Islamic  Art  and  Architecture  (2013) 
from the AuC. His research and teaching interests include It 
proliferation in developing nations, It management, electronic 
business, and decision support systems.    

Kamel  received  a  number  of  organizational  leadership 
awards  for  serving  the  It  community  from  the  Cabinet 
of  Egypt  (2011),  BItWorld,  Mexico  (2000)  and  IRMA, uSA 
(1999).    He  also  received  AuC  Distinguished  Alumni  Fac-
ulty Service Award (2014), the uNDP National Human Re-
source  Development  Award  (2014),  the  School  of  Business 
Leadership  Award  (2013),  the  AuC  President’s  Catalyst  of 
Change Award for Citizenship and Service (2013), and the 
AuC  School  of  Business,  Economics,  and  Communication 
Excellence in Research Award (2005).

Mr. Mark Richards
Non-Executive Board Member
Mr. Richards is the Head of Financial Services of Actis, one of 
the world’s leading emerging market private equity groups. 
He joined CIB’s Board of Directors in 2014 and acts also as 
the Chairperson of the Board Risk Committee. Mr. Richards 
has  26  years  of  banking  and  financial  services  experience, 
having  worked  in  the  uK,  Africa,  and  Asia.  His  global  re-
sponsibility extends to making and leading investments in 
fast growth financial services groups where Actis manages 
uSD 6 billion, and in ensuring good governance.

Prior to joining Actis, Mr. Richards spent 18 years in Bar-
clays  in  various  positions  as  Director  of  Group  Corporate 
Development and Group Strategy, Chief Financial Officer, and 
Head of Strategy, Planning, and Corporate Development. 

Moreover,  Mr.  Richards  is  a  member  of  World  Economic 
Forum’s  expert  panel  on  SME  development,  and  a  regular 
contributor to financial press including Ft, The Banker, and 
Business  Day  South  Africa,  as  well  as  being  a  judge  for  The 
Banker magazine annual awards.

Mr. Bijan Khosrowshahi
Non-Executive Board Member
Mr. Bijan Khosrowshahi joined Fairfax Financial Holdings 
Ltd.  in  June  2009.  He  joined  CIB’s  Board  of  Directors  in 
October 2014. Fairfax is a financial services holding com-
pany that, through its subsidiaries, is engaged in property 
and casualty insurance and reinsurance and investment 
management and is listed on toronto stock exchange. 

Mr.  Khosrowshahi  also  represents  Fairfax’s  interest  as  a 
board member in Gulf Insurance Group in Kuwait, Bahrain 
Kuwait  Insurance  Company  in  Bahrain,  Arab  Misr  Insur-
ance  Company  in  Egypt,  Arab  Orient  Insurance  Company, 
as  well  as  the  Jordan  Kuwait  Bank  in  Jordan  and  Alliance 
Insurance Company in united Arab Emirates.

Prior to joining Fairfax, Mr. Khosrowshahi was the Presi-
dent and CEO of the Japan-based Fuji Fire and Marine Insur-
ance Company Limited. Between 2001 and 2004, he was the 
President  of  AIG’s  General  Insurance  operations  based  in 

Seoul, Korea. From 1997 to 2001, he was the vice Chairman 
and  Managing  Director  of  the  Istanbul-based  AIG  Sigorta.  
He  has  held  various  underwriting  and  management  posi-
tions with increasing responsibilities at AIG’s headquarters 
in New York since joining AIG in 1986.

Mr. Khosrowshahi obtained an MBA in 1986, following an 
undergraduate  degree  in  Mechanical  Engineering  in  1983 
from  Drexel  university.  He  participated  in  the  Executive 
Development  Program  at  the  university  of  Pennsylvania’s 
Wharton School of Business in 2003, and is a regular lecturer 
at universities and insurance institutes.

He  has  served  on  the  boards  of  the  Foreign  Affairs 
Council and the Insurance Society of Philadelphia. He has 
also  been  a  council  member  of uSO  in  Korea,  the  Chair-
man of the insurance committee of the American Cham-
ber of Commerce in Korea, and a member of the turkish 
Businessmen’s Association.  

CIB was the first Egyptian bank to plant rooftop 
gardens above its buildings. The rooftops house 
various plants and organic edible herbs that are cared 
for and consumed by staff members. The Bank has 
so far planted two rooftops, with plans for the third 
already underway.

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The Board of Directors’ Committees
CIB’s Board of Directors has eight standing committees that 
assist the Board in fulfilling its responsibilities. Accordingly, 
the Board is provided with all necessary resources to enable 

them to carry out their duties in an effective manner. Each 
committee operates under a written charter that sets out its 
responsibilities and composition requirements.

Non-Executive Committees:

Committee

Members

Key Responsibilities

Audit Committee
Supervising the quality and integ-
rity of CIB’s financial reporting.

Chair:
Dr. Medhat Hassanein

Members:
Dr. Sherif Kamel
Mr. Yasser Hashem

The Governance and 
Compensation Committee
Responsible  for  CIB’s  corporate 
governance  as  well  as  the  Board’s 
performance  evaluation,  compen-
sation, and succession planning.

Chair:
Dr. Nadia Makram Ebeid

Members:
All other Non-Executive 
Board Members

The Risk Committee
Supervising  risk  management  
at CIB.

Chair:
Mr. Mark Richards

Members:
Mr. Jawaid Mirza
Mr. Bijan Khosrowshahi

The Committee’s mandate is to ensure compliance 
with the highest levels of professional conduct, re-
porting practices, internal processes, and controls. 
Consistent  with  the  interests  of  all  stakeholders, 
the  Audit  Committee  also  insists  on  high  stan-
dards  of  transparency  and  strict  adherence  to 
internal policies and procedures. In performing its 
critical  functions,  the  Committee  is  cognizant  of 
the important role CIB plays in the Egyptian finan-
cial sector as a leader in all of the aforementioned 
areas. The Audit Committee met four times in 2015.

The  Governance  and  Compensation  Committee 
(GCC) is an integral part of the overall responsibili-
ties of the Board of Directors. As such, and in line 
with  CIB’s  corporate  governance  framework,  the 
GCC is responsible for establishing corporate gov-
ernance standards, providing assessment of Board 
effectiveness,  and  determining  the  compensation 
of Board members. The Committee also determines 
the appropriate compensation levels for the Bank’s 
senior  executives  and  ensures  that  compensation 
is  consistent  with  the  Bank’s  objectives,  perfor-
mance, and strategy and control environment. The 
GCC met four times in 2015.

The  primary  mission  of  the  Risk  Committee  is 
to  assist  the  Board  in  fulfilling  its  oversight  risk 
responsibilities  by  establishing,  monitoring,  and 
reviewing  internal  control  and  risk  management 
systems to ensure the Bank has the proper focus on 
risk. It also recommends to the Bank’s risk strategy 
and associated limits to the Board. The Risk Com-
mittee met four times in 2015.

The Operations and
IT Committee
Assisting  the  Board  in  overseeing 
Bank  operations  and  technology 
strategy as well as operations and 
technology risk.

Chair:
Mr. Jawaid Mirza

Members:
Dr. Sherif H. Kamel

This Committee is appointed by the Board of Di-
rectors and assists Board members in their over-
sight of Bank operations and technology strategy, 
significant  investments  to  support  that  strategy, 
and operations and technology risk. The Commit-
tee met five times in 2015.

The Sustainability  Advisory 
Board
Concentrating  on  long-term  value 
drivers that advance the twin objec-
tives of the Bank’s sustained success, 
as well as the well-being and better-
ment of society as a whole.

Chair:
Dr. Nadia Makram Ebeid

Members:
Dr. Medhat Hassanein
Mr. Jawaid Mirza

The Sustainability Committee is delegated by the 
Board of Directors to oversee, approve, and moni-
tor  all  sustainability  strategies,  initiatives,  and 
projects. It concentrates on long-term value driv-
ers that advance the twin objective of the Bank’s 
sustained  success  in  addition  to  the  well-being 
and betterment of society as a whole. The commit-
tee has met twice over the course of 2015.

Executive Committees:

Committee

Members

Key Responsibilities

The Management 
Committee
Responsible  for  execution  of  the 
Bank’s strategy.

Chair:
Mr. Hisham Ezz Al-Arab

Members: 
CIB Senior Management

This  Executive  Committee  is  responsible  for 
executing the Bank’s strategy as approved by the 
Board.  It  manages  the  Bank’s  day-to-day  func-
tions to ensure alignment with strategy, effective 
controls,  risk  assessment,  and  efficient  use  of 
Bank  resources.  The  committee  adheres  to  high 
ethical  standards  and  ensures  compliance  with 
regulatory and internal CIB policies. The commit-
tee also provides the Board with regular updates 
on the Bank’s financial and business activities, as 
well as any key issues. The Management Commit-
tee met 13 times in 2015.  

The High Lending and 
Investment Committee 
Responsible  for  asset  allocation, 
quality, and development.

Chair: 
Mr. Hisham Ezz Al-Arab
Members: 
Senior CIB Management

This  Executive  Committee  is  responsible  for 
managing the assets side of the balance sheet and 
keeping an eye over asset allocation, quality, and 
development. As per its mandate, the High Lend-
ing and Investment Committee convened weekly 
throughout 2015 and met 47 times.

The Affiliates Committee
Responsible 
managing CIB affiliates.

for  steering  and 

Chair:
Mr. Hisham Ezz Al-Arab 

Members: 
CIB Senior Management 

The  Affiliates  Committee  reports  to  the  Board 
of  Directors  and  is  responsible  for  steering  and 
managing CIB’s affiliates. It also acts as a think-
tank for setting and initiation of all strategic goals 
related to the Bank’s affiliates. The Affiliates Com-
mittee met six times during 2015.

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YEARS OF BANKING ExCELLENCE

exeCutive 
mAnAgement

Mr. Hisham Ezz Al-Arab
Chairman and Managing Director
Mr. Hisham Ezz Al-Arab has led CIB since 2002 as Chairman 
and Managing Director. under his leadership, CIB expanded 
its leading position, grew its market capitalization from uSD 
200 million to uSD 4 billion, and developed from a wholesale 
lender  into  the  full-fledged  financial  institution  it  is  today. 
His  vision  transcended  financial  performance  to  include 
the adoption of best practices in corporate governance, risk 
management, and building a modern banking culture. With 
these efforts, CIB’s stock is now viewed by the international 
investment  community  as  a  proxy  stock  for  Egypt  and  the 
benchmark for its banking industry.

More to the point, Mr. Ezz Al-Arab received the EMEA Fi-
nance African Banking Award “Best CEO in Egypt and Africa 
Region” for the year 2014 in recognition of the distinguished 
success of CIB in the banking sector under his leadership. 

Mr. Ezz Al-Arab is the Chairman of the Board of trustees 
of the CIB Foundation. He has also been a Director at Mas-
terCard  Middle  East  and  Africa’s  Regional  Advisory  Board 
since June 2007, in addition to being a principal member of 
the American Chamber of Commerce. For his distinguished 
work, he was elected as a member of the Board of trustees 
for  the  American  university  in  Cairo  (AuC)  in  November 
2012.  In  March  2013,  Mr.  Ezz  Al-Arab  was  also  elected  as 
Chairman of the Federation of Egyptian Banks. In February 
2014, he became a member of the Institute of International 
Finance Emerging Markets Advisory Council – EMAC.

Prior to joining CIB, Mr. Ezz Al-Arab led a reputable bank-
ing career as Managing Director of international investment 
banks  in  London  (Deutsche  Bank,  JP  Morgan  and  Merrill 
Lynch), Bahrain, New York, and Cairo.

Mr. Hussein Abaza
Chief Executive Officer, Institutional Banking
Mr. Hussein Abaza assumed his duties as CEO of Institution-
al Banking in October 2011. Prior to that, he was CIB’s Chief 
Operating Officer, Chairman of CIAM, and a member of the 
High Lending and Investment Committee, the Management 
Committee and the Affiliates Committee, in addition to be-
ing on the board of CI Capital Holdings.

Mr. Abaza’s history with CIB extends beyond these posi-
tions; between 2001 and 2010 he was the General Manager 
and  Chief  Risk  Officer  whose  duties  covered  a  range  of 
responsibilities  that  included  Credit,  Market,  and  Op-
erational Risk, as well as Investor  Relations. Prior to his 
time at CIB, Mr. Abaza had occupied the position of Head 
of Research at EFG Hermes’ Asset Management between 
March  1995  and  October  1999.  He  had  started  out  his 
career at Chase National Bank of Egypt, the forerunner to 
CIB. He holds a B.A. in Business Administration from the 
American university in Cairo.

Mr. Mohamed El Toukhy
Chief Executive Officer, Consumer Banking
Mr.  Mohamed  El  toukhy  launched  his  career  with  CIB’s 
trade  Finance  Department  in  1979.  Since  then  he  has  as-
sumed  various  positions  in  Operations,  Branch  Manage-
ment, and Corporate Banking. In July 2006 he was promoted 
to  General  Manager  of  Consumer  Banking  and  has  since 
led  the  CIB  Branch  Network  and  Retail  Banking  areas  to 
unprecedented success.

During  his  tenure,  the  number  of  CIB  branches  in-
creased  to  187    and  are  distributed  across  all  key  gover-
norates  in  Egypt.  Moreover,  all  of  the  Bank’s  Asset  and 
Liabilities  businesses  are  on  solid  growth  trajectories, 
with  CIB  holding  leadership  positions  in  credit  cards, 
auto loans, personal loans, current and saving accounts, 
time deposits, and certificates of deposit and investment 
insurance products. 

In terms of profitability, the Consumer Bank has increased 
its share of the Bank’s net income from only 10% in 2006 to 
29% in December 2015. 

Mr. Mohamed Abdel Aziz El toukhy is leading the trans-
formation  of  the  organization  into  a  modern  Consumer 
Banking  franchise.  under  Mr.  toukhy’s  leadership,  CIB’s 
branch  network  and  Retail  Banking  department  increased 
its Consumer Banking balance sheet to EGP 107.2 billion in 
customer deposits for December 2015. 

CIB’s Executive Management Team. From left to 
right: Mr. Hussein Abaza, Mr. Hisham Ezz Al-Arab, 
Mr. Mohamed El Toukhy, and Mr. Mohamed Sultan.

Mr. Mohamed Sultan
Chief Operating Officer
Mr. Mohamed Sultan the Chief Operating Officer assumed 
his  role  in  February  2015.  He  joined  CIB  as  Head  of  Con-
sumer  Operations  in  2008,  and  within  six  months  Mr. 
Sultan  was  appointed  Head  of  the  Operations  Group.  In 
September 2014, Mr. Sultan was appointed Head of Opera-
tions & It, prior to assuming his role as COO.

under  his  leadership  and  management,  significant  de-
velopments within the Operations Group took place, which 
resulted in major expansions within the Operations Area. 
This was achieved by merging several areas under Opera-
tions, including, Corporate Services Alternative Channels, 
and Projects and Premises.

In his continuous efforts to enhance the Bank’s internal 
and external customer experience in alignment with CIB’s 
overall  objectives  and  strategic  goals,  multiple  depart-
ments  were  established  under  CIB  operations  including 
treasury Middle Office, Operations Control Management, 
Retail Operations, and Customer Care unit.

Following  Mr.  Sultan’s  insightful  vision,  the  Business  Con-
tinuity and Information Security Management Department 
– headed by the Chief Security Officer – as well as the Sus-
tainability Department were established, positioning CIB as 
the pioneer and leader in these fields among other financial 
institutions in the market. 

Prior  to  joining  CIB,  Mr.  Sultan  held  the  positions  of 
vice  President  of  Branches  Operations  and  Control  Man-
agement  at  Mashreq  Bank  and  Country  Operations  Head 
at  National  Bank  of  Oman.  Sultan  has  attended  several 
leadership programs in top Business schools and is also an 
alumnus of INSEAD.

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Sustainability

YEARS OF BANKING ExCELLENCE

nAvigAting 
new wAters

CIB was the first Egyptian bank to establish a Sustainable 
Development  Department  (SD)  in  late  2012.  More  recently, 
the  department  was  incoporated  in  the  Brand  and  Corpo-
rate Communications Division. 

The SD continues to enthusiastically advance the concept 
of sustainability through awareness raising and other activi-
ties undertaken by committed CIBians, as they proudly like 
to call themselves.  

Over the years, CIB has proved itself a leader in several sectors 
such as profitability, asset quality, and people – to name but a few.
One of the many things that differenetiates the Bank from 
its peers is its consistency in delivering deserving results  in all 
of its operations and businesses. Our stakeholders have grown 
accustomed to this, and we have always taken measures to en-
sure we not only never let them down, but always exceed their 
expectations, especially as sustainability evolved over the years 
to become anchored in the Bank.

CIB’s  high  level  of  performance,  accountability,  reputation, 
and sustainability is what makes it “A Bank to trust,” as people 
have faith in its ability to deliver continuously and consistently. 
As the world around us evolves, we are not only keeping up with 
the changing tides, but tackling them head on.

Accordingly, CIB has pledged to help enhance and protect 
its  environment,  economy,  and  society.  The  Bank  strives 
to  protect  air  and  water  quality,  reduce  waste,  optimize 
operating  costs,  create  markets  for  ‘green’  products  and 
services,  improve  occupant  production,  advance  economic 
performance, and heighten aesthetic quality – all as part of 
its endeavors to elevate quality of life.

Sustainable Development Revolves 
around Five Foundational Pillars:

REDUCING ECOLOGICAL 
FOOTPRINT

Energy Efficiency

•	 CIB  was  the  first  Egyptian  bank  to  partner  with  the 
Ministry of Electricity to manage its energy consump-
tion. It was also the first financial institution in Egypt 

THE TIBA BuILDING

•	 CIB’s seven-floor tiba building in Dokki, Giza, 
which serves over 300+ permanent staff mem-
bers and 100+ daily visitors, saved 30% of its 
energy  consumption  after  installing  an  LED 
lighting  system.  Daily  electricity  consump-
tion  based  on  meter  readings  was  recorded 
during implementation, and readings showed 
a  drop  from  3,467  KWh  to  2,414  KWh  post-
implementation;

•	 October  readings  also  showed  a  30%  drop 
in  energy  consumption  from  84,516  KWh  to 
59,145 KWh, a difference of 25,371 KWh after 
3,328 LED bulbs were installed;

•	 The  difference  between  the  observed  savings 
of 30% and calculated savings of 18.5% are due 
to reduced use of the central air conditioning 
system after the installation of the lower-heat 
LED lighting in place of traditional lighting; 
•	 The estimated monthly CO2 savings based on a 
grid emission factor of 0.54 tons of CO2 / MWh: 
25,371 KWh* 0.54 / 1,000 = 13.7 tons of CO2.

Electricity Consumption

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to  bid  for  and  begin  using  LED  bulbs.  The  EGP  15.8 
million bid for 83,000 LED bulbs was accepted in 2014. 
By  installing  LED  bulbs  in  Cairo  branches/HOs,  we 
cut our energy consumption by c. 31%;

•	 Installed  solar  water  heaters  in  Sv1,  Sv2,  tiba  HOs, 
and branches of Rabwa, Sixth of October, Shams, Sa-
dat, Dahab, Hadaba, Sun Rise, and Makady;

•	 Installed  Solar  tie  Grids  in  Sv1,  Sv2,  and  Road  90 
premises, which reduce energy consumption and de-
crease our load on governmental channels;

•	 Installed bank-wide water restrictors, reducing water 

consumption by 30%.

Green Buildings

•	 CIB  is  the  first  Egyptian  bank  to  ever  acquire  the 
Egyptian  Green  Pyramids  Rating  System  Certificate 
(GPRS). We collaborated with the Housing and Build-
ing National Research Centre (HBRC), and the Minis-
try  of  Housing,  utilities,  and  urban  Development  to 
establish  a  green  building-rating-system  for  Egypt. 
The rating guidelines set a framework for owners and 
operators  to  identify  and  implement  practical  and 
measurable green building design, construction, and 
maintenance solutions. The GPRS is the Egyptian ver-
sion  of  the  internationally  recognized  Leadership  in 
Energy and Environmental Design (LEED) framework. 
This is a mark of distinction that signifies a building 
was constructed and is operated with a green mind-
set; in other words, the structure is resource efficient 
and environmentally friendly. CIB’s Road 90 Branch in 
New Cairo was awarded the GPRS, Golden grade, fol-
lowing inspection by a technical committee of experts 
from  the  Ministry  of  Energy,  HBRC  and  Ministry  of 
Housing, utilities, and urban Development;

•	 CIB  was  the  first  Egyptian  bank  to  implement  the 
idea  of  rooftop  gardens  above  its  buildings.  Since 
2013, the bank has planted two rooftops and is in the 
process of finalizing the third. these rooftops house 
organic  edible  herbs  such  as  thyme  and  mint.  the 
products  are  consumed  by  CIBians,  who  also  take 
part in their maintenance;

Green wall at CIB’s Road 90 branch in New Cairo. 

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CIB: A Model of What Can Be

 
 
 
 
Sustainability

YEARS OF BANKING ExCELLENCE

•	 CIB  was  the  first  Egyptian  bank  to  plant  20  internal 
and  external  green  walls  around  its  branches  and 
head offices (natural green leafy plants to reduce the 
impact of carbon emissions).

Paper Consumption
Although banking does require the use of much paper, CIB 
has succeeded in: 

•	 Reducing 26% of paper consumption through the use of 

double-sided printing at our Cairo branches;

•	 Refraining from the use of printed copies of documents 
in senior committee meetings, relying instead on tab-
lets and other devices;

•	 Ceasing printing of monthly ledgers at branches, which 

has saved a monthly 23,000 sheets of paper;

•	 Selling  large  amounts  of  shredded  paper  to  recy-
cling  outlets,  which  is  not  only  a  source  of  income 
but also encourages awareness of this issue among 
staff members.

SOCIAL AND ENVIRONMENTAL 
MANAGEMENT SYSTEM

Social  and  environmental  concerns  have  become  more 
prominent in today’s global economy and as part of CIB’s 
continuous efforts to strike a balance between profitabil-
ity and said concerns, the Bank formalized a Social and 
Environmental Risk Credit Policy Guide in 2015.
The  Credit  Policy  Guide  provides  a  framework  that 
integrates  social  and  environmental  credit  risk  man-
agement  into  CIB’s  business  processes,  providing  the 
standard  for  Social  and  Environmental  due  diligence 
to support responsible risk decision-making.
The Social and Environmental Risks Credit Policy Guide, 
has the following broad objectives: 

•	 Manage  Social  and  Environmental  (S&E)  risks  in 

the overall project cycle

•	 Set  an  example  for  socially  and  environmentally 

sound practices 

•	 Strive  to  conserve  natural  resources,  protect  the 
environment, and take the standards of living into 
consideration

•	 Inspire  and  encourage  socially  aware  and 
environmentally  friendly  practices  among  all 
Bank stakeholders, including partners and co-
investors

•	 Improve financed project development, implemen-

tation, monitoring, and project conclusion

As  the  Social  and  Environmental  Risks  Credit  Policy 
guide is concluded, its workflow and implementation will 
be transferred to the Risk Group with the inauguration 
of the Social and Environmental Credit Risk Department.

COMMUNICATION AND 
REPORTING

•	 Internally published the first Sustainability Report 
in 2014, in accordance with Global Reporting Ini-
tiative’s (GRI) guidelines 

•	 Developing the second Sustainability Report for 2015 
and in the process of acquiring GRI accreditation 
•	 Maintaining  constant  communication  with  CIB-
ians  on  global  sustainability  news  through  the 
intranet and monthly CIB newsletter

COMMUNITY ENGAGEMENT 

Waste Management
Purchased and distributed 840 trash sorting bins across 
the bank to be used by staff members to sort their waste 
and keep their working environment clean and green.

Sustainability Ambassadors
In  2013,  CIB  became  the  first  Egyptian  bank  to  launch 
a  Sustainability  Ambassadors  initiative  within  its  na-
tionwide  network. there  are  70+  active  volunteers  from 
different  business  lines  and  hiring  categories  who  are 
eagerly  moving  forward  to  spread  and  anchor  sustain-
ability issues among the Bank’s 5,500+ CIBians. 

the ambassadors meet regularly and introduce practi-
cal  but  innovative  concepts.  Paper  and  energy  champi-
ons  are  rewarded  on  a  quarterly  basis  for  successfully 
decreasing  paper  or  energy  consumption  in  their  work 
zones and acting as role models. 

SuSTAINABILITy AMBASSADORS

On  13  December  2015,  CIB  held  its  quarterly 
meeting  with  sustainability  ambassadors.  the 
meeting  was  in  the  form  of  a  lively  workshop 
moderated  by  experts  in  the  fields  of  energy, 
waste  management,  community  engagement, 
and  communication.  A  number  of  the  bank’s 
senior  management  staff  also  attended  the  10-
hour event, in which the moderators presented 
their views in interactive discussion panels with 
the Ambassadors.

Reviving Giza Zoo
CIB was the first bank in Egypt to lead the national mega 
project  of  restoring  and  reviving  the  Giza  Zoo.  A  good 
number  of  CIBians,  including  senior  executives  contrib-
uted  to  this  worthy  national  initiative.  Built  in  1891,  the 
80-acre Giza Zoo is a treasure and a place of many shared 
childhood  memories.  Regrettably,  the  infrastructure  and 
general conditions were so run down that the facility had 
lost its WAZA accreditation and thousands of people had 
stopped visiting. 

CIB’s  Giza  headquarters  have  directly  faced  the  zoo’s 
grounds  since  1982,  and  the  bank  is  firmly  committed  to 
corporate sustainability as a core principle of its business 
strategy  and  code  of  ethics.  Developing  the  zoo  will  have 
a healthy ripple effect that will extend to families, friends, 
and society at large. 

For  the  restoration,  CIB  partnered  with  ENACtuS  to 
involve  the  youth  community.  33  universities  were  involved 

in a competition and given the opportunity to present their 
business plans, out of which the top-three plans were selected 
and awarded by CIB. Leading consultant offices reviewed the 
business plans prepared by the winners and a master design 
and plan will be prepared in early 2016 for subsequent imple-
mentation. Completion of the project is expected by 2018.

CIBIAN’S INTELLECTUAL 
VITALITY AND INNOVATION 

CIB  is  continuously  encouraging  fresh  minds  to  bring 
new sustainability ideas to the table. The email address 
green.link@cibeg.com  is  where  all  CIBians  share  their 
recommendations, ideas, and views for a more sustain-
able work environment.

The Giza Zoo Revival project allowed students from 
33 universities to present their business plans, of 
which the top three were selected by the Bank.

CIB’s green walls help reduce harmful carbon 
dioxide emissions.

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COMMuNItY 
DEvELOPMENt

The CIB Foundation was established in 2010 as a non-profit organization dedicated 
to the enhancement of health and nutrition services extended to underprivileged 
children in Egypt. The Foundation’s work highlights CIB’s efforts to give back to its 
community and aid in its development.

On the left, CIB  and the Shahr El Kheir initiative distribute food cartons in poor and 
densely populated governorates such as Asyut, Luxor, and Aswan during Ramadan; 
on the right, Student beneficiaries of CIB’s 6/6 Eye Exam Caravan waiting in line. 
So far, 41,000 students have benefited from this program. 

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Community Development

YEARS OF BANKING ExCELLENCE

Cib foundAtion

This year was a solid one for the CIB Foundation, as it saw the 
organization advance on its trajectory of growth and expan-
sion. Committed to meeting the healthcare needs of the Egyp-
tian community, the CIB Foundation reaffirmed its position 
as a leading supporter and provider of quality health services 
across  the country. The  Foundation was established in  2010 
as  a  non-profit  organization  dedicated  to  the  enhancement 
of health and nutrition services extended to underprivileged 
children  in  Egypt.  Registered  under  the  Ministry  of  Social 
Solidarity – as per the Ministry’s Decree No. 588 of 2010 – the 
Foundation  focuses  on  sustainable  development  initiatives 
that result in positive long-term outcomes. 

The CIB Foundation is governed by a seven-
member Board of Trustees:

Mr. Hisham Ezz Al-Arab
Chairman

Mr. Rafik Madkour
Treasurer

Ms. Maha El-Shahed
Member

Dr. Nadia Makram Ebeid
Member

Mr. Hossam Abou Moussa
Member

Ms. Pakinam Essam El-Din Mahmoud
Member

Ms. Nadia Mostafa Hosny
Secretary General

Following the annual shareholders’ General Assembly meet-
ing in early 2015, the CIB Foundation was allocated over EGP 
54 million, representing 1.5% of CIB’s annual net profit. With 

this  funding,  the  organization  continued  to  expand  its  op-
erations geographically, creating new beginnings for Egypt’s 
youngest citizens across the country. 

In late September 2015, the CIB Foundation was recognized 
for its work in the arena of corporate social responsibility from 
Banker Africa, winning the award for “Most Socially Respon-
sible Bank in North Africa.” The title is customarily granted 
to  the  African  bank  that  demonstrates  the  greatest  socially 
responsible practices through its policies and projects. Banks 
are evaluated based on their sustainable impact on the com-
munities in which they operate, and whether or not they go 
beyond the philanthropic use of funds to dedicate their over-
all knowledge, resources, and reputation to improve lives. In 
2015, the CIB Foundation was also shortlisted for the African 
Banker’s “Socially Responsible Bank of the Year” award.

The  Foundation’s  partnerships  and  initiatives  during  2015 
included:

Gozour Foundation for Development: Eye Exam Caravans
In  January  2015,  the  CIB  Foundation  reaffirmed  its  long-
standing partnership with the Gozour Foundation for Devel-
opment  to  fund  18  eye  exam  caravans  in  public  elementary 
schools across Egypt between February and April 2015. This 
represented the fifth phase of the project. The Gozour Foun-
dation for Development is the non-governmental arm of the 
Center for Development Services (CDS). 

The  CIB  Foundation  allocated  EGP  1.5  million  in  two 
tranches to fund caravans in the governorates of Cairo, Giza, Is-
mailia, Beni Suef, Minya, Sohag, and Qena through the “6/6 Eye 
Exam Caravan Program.” Through a partnership with Alnoor 
Magrabi  Foundation,  the  caravans  are  designed  to  provide 
public-school  students  with  free  eye  exams,  eyeglass  frames 
and lenses, eye medication, as well as in-depth eye-exams and 
referrals to private hospitals for complex cases. Each caravan 
included 15-20 doctors, nurses, and coordinators, and is fully 
equipped with advanced equipment, a fully stocked pharmacy, 
and an eyeglass shop. Each one-day caravan had a target of 500 
children.  A total of 9,000 children received free eye exams and 
necessary care and consultation by the end of the project.

During 2015, CIB’s 6/6 Eye Exam Caravan Program 
targeted 21,000 primary school students across Egypt 
and distributed hygiene bags to reinforce health 
awareness messages delivered through the campaign.

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YEARS OF BANKING ExCELLENCE

EGP

10 mn

Donated to Abu El Rish Children’s 
Hospitals to build emergency 
ward and reception area

In  mid-2015,  the  partnership  with  the  Gozour  Foundation 
was renewed, with EGP 3.96 million allocated for the sixth 
phase  of  the  project.  Throughout  the  fiscal  year  2015/16, 
the  CIB  Foundation  will  implement  36  one-day  caravans, 
providing free eye exams and care to 18,000 students in 11 
governorates across Egypt. 

CIB staff members and their families also participated in bag-
packing events, where thousands of school bags were packed 
with  soap,  towels,  and  educational  material  for  the  student 
beneficiaries  of  the  program.  These  events  provided  valuable 
opportunities for children of CIB’s staff members to learn about 
the Foundation’s activities and give back to the community. 

Children’s Cancer Hospital 57357: Intraoperative MRI 
and Annual Donation 
In line with its long-term partnership with the Children’s 
Cancer  Hospital  57357,  the  CIB  Foundation  provided  the 
hospital  with  an  intraoperative  MRI  machine  at  a  cost 
of  over  EGP  10  million.  This  machine  will  allow  doctors 
to  perform  on-the-spot  MRI’s  inside  the  operating  room, 
precisely  identifying  cancer  cells  and  minimizing  the 
number of invasive surgical procedures pediatric patients 
are subjected to. The hospital estimates that with this piece 
of equipment, the first of its kind in the Middle East, they 
should be able to increase their treatment rate from 65% to 
85-90%, which should also drive patient turnover rate up. 
Additionally, the hospital expects its cure rate to increase 
from 60% to 75-80%. 

As  another  demonstration  of  the  Foundation’s  commit-
ment to the Children’s Cancer Hospital, EGP 3.5 million were 
donated in February 2015 to fund patient care and contrib-
ute to the construction costs of the hospital’s expansion. 

Rotary Club of Kasr El Nil: 1,000 Eye Surgeries
In 2015, the CIB Foundation, in collaboration with the Rotary 
Club  of  Kasr  El  Nil,  donated  EGP  1.5  million  to  support  the 
Children’s Right to Sight (CRtS) program. The CRtS program 
is dedicated to eradicating blindness and supporting children 
and infants requiring critical eye surgeries. The CIB Founda-
tion donated EGP 1.038 million to cover the costs associated 
with the 606 surgeries completed in 2015. 

Sohag University Hospital: Outfitting of Three 
Pediatric Intensive Care Units
In April 2015, the CIB Foundation fulfilled its c. EGP 6 million 
commitment to equip three pediatric intensive care units at 
the Sohag university Hospital. The importance of the project 
cannot be overlooked, as there were no previous existing ICu 
facilities within the governorate. The units were inaugurated 
on 4 May 2015. 

Aswan University Hospital: Renovation and Outfitting 
of Pediatric Units
In April 2015, the CIB Foundation fulfilled its EGP 6 million 
commitment  to  renovate  and  outfit  several  units  in  the  pe-
diatrics  department  of  the  Aswan  university  Hospital.  Due 
to the lack of medical services and resources in the area, the 
hospital had been referring approximately 70% of its patients 
to other governorates, such as Asyut, the closest governorate, 
approximately  70  km  away,  and  Cairo.  The  hospital’s  reno-
vated units were inaugurated on 9 July 2015. 

ADVANCE Society for Persons with Autism & Other 
Disabilities: Finishing Works in the Society’s New 
Premises 
In March 2015, the CIB Foundation fulfilled its EGP 1.5 mil-
lion commitment to the ADvANCE Society for Persons with 
Autism and Other Disabilities in order to complete finishing 
works  in  Building  II  of  their  new  premises  in  New  Cairo. 
The ADvANCE Society is a non-profit organization that was 
founded in 1999 by a group of parents of persons with autism 
and other developmental disabilities with the aim of allowing 
those  individuals  to  reach  their  utmost  potential.  Building 
II  –  where  workshops,  specialized  therapies,  trainings,  and 
administration work are conducted – required a number of 
amenities,  including  water,  sewage,  fire  and  irrigation  net-
works, concrete works, and landscaping.  

Friends of Abu El Rish Children’s Hospitals 
Organization: Emergency Ward and Reception Area
In  March  2015,  the  CIB  Foundation  fulfilled  its  EGP  10  mil-
lion  commitment  to  the  Friends  of  Abu  El  Rish  Children’s 
Hospitals Organization to renovate and upgrade the Abu El 
Rish  El  Mounira  Children’s  Hospital’s  Emergency  Ward  and 
Reception Area.

The  renovation  and  upgrade  of  the  emergency  ward  was 
critical, allowing the hospital to provide top-quality services 
and care to incoming patients. The renovation included re-
structuring the facility to streamline movement and opera-
tions, providing services such as lab work, X-rays, and blood 
transfusions  efficiently  and  at  higher  speeds.  Additionally, 
the  work  included  establishing  reporting  mechanisms  to 
facilitate  accurate  diagnoses,  fully-equipping  the  unit  to 
handle high-risk cases, and establishing previously unavail-
able intensive care areas in the ward.

The emergency ward and reception area were inaugurated 
on  18  March  2015.  Now  fully  functional,  the  ward  is  able  to 
provide emergency services for roughly 90,000 children a year. 

CIB Sustainability Ambassador decorates outpatient 
clinics at Cancer Children’s Hospital 57357. 
Ambassadors particpated in a number of volunteer 
events with the CIB Foundation during 2015.

In 2015, the CIB Foundation organized 16 successful 
blood donation campaigns in five governorates, and 
collected over 600 bags of blood, potentially saving 
the lives of over 1,800 individuals.

Additionally,  the  CIB  Foundation  renewed  its  ongoing 
partnership  with  the  Organization  to  support  the  oper-
ating  costs  of  the  El  Mounira  Hospital’s  intensive  care 
unit (ICu). In October 2015, the CIB Foundation donated 
EGP  2  million  to  the  Organization  to  support  the  CIB 
Foundation-funded ICu. 

Egyptian Liver Care Society: Children Without Virus 
C Program
In early 2014, the CIB Foundation dedicated over EGP 6 million 
to  fund  the  Egyptian  Liver  Care  Society’s  Children  Without 
virus  C’s  “C-Free  Child  Program.”  The  Egyptian  Liver  Care 
Society was established in 2008 with specific goals of caring for 
Hepatitis patients, raising doctor and nurse Hepatitis patient-
care  skills,  providing  financial  support  to  Hepatitis  patients 
(including liver transplants), and increasing the number and 
quality  of  Hepatitis-treatment  centers  in  Egypt.  The  C-Free 
Child program is the only program of its kind in Egypt, screen-
ing and treating children with Hepatitis C for free. 

Over the course of 24 months, beginning in September 2014, 
the Egyptian Liver Care Society, in partnership with the Na-
tional Committee for Combatting viral Hepatitis, will screen 
2,000 children and treat 600 identified with Hepatitis C. The 
project will also train a cadre of doctors and nurses, and raise 
general awareness on the disease among families and caregiv-

ers of children with the virus. The second installment of the 
project, EGP 2.51 million, was donated in March 2015. 

Mansoura University Children’s Hospital: Endoscopy 
Equipment for the Gastroenterology and Liver Unit
In April 2015, the CIB Foundation fulfilled its EGP 1.05 mil-
lion  commitment  to  the  Gastroenterology  and  Liver  unit 
at  Mansoura  university’s  Children’s  Hospital,  specifically 
for the purpose of providing three state-of-the-art pieces of 
endoscopy equipment. 

Mansoura  university  Children’s  Hospital  is  a  25-year  old 
teaching  hospital,  and  a  major  referral  center  for  pediatric 
patients in Egypt and the surrounding region. With the Foun-
dation’s donation, the unit was able to purchase a high-tech 
light source to make endoscopy procedures less invasive for 
pediatric patients, as well as two additional pediatric endo-
scopes.  This  equipment  has  allowed  the  unit  to  double  the 
number of endoscopy procedures it is able to perform.

Egyptian Red Crescent: Community Health Center 
Renovation
The CIB Foundation donated EGP 900,000 to the Egyptian Red 
Crescent to renovate pediatric outpatient clinics and operat-
ing  rooms  in  the  Al  Nahda  area’s  community  health  center. 
The Red Crescent-managed health center houses seven clin-

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Community Development

YEARS OF BANKING ExCELLENCE

ics, including pediatrics, a lab, dentistry, ear nose and throat 
(ENt),  ophthalmology,  internal  medicine,  and  gynecology. 
The  renovations  will  help  provide  quality  medical  services 
to roughly 24,000 children that visit the clinic each year. The 
health center is expected to open in early 2016.  

MOVE Foundation for Children with Cerebral Palsy: 
Premises Renovation
In 2014, the CIB Foundation committed EGP 2 million to the 
MOvE Foundation for Children with Cerebral Palsy in order to 
renovate their premises, allowing them to expand their opera-
tions. The MOvE Foundation was established in 2004 with a 
mission to positively impact the lives of the estimated 250,000 
children living with the disability. The organization aims to 
bring  those  children  into  the  mainstream  public  schooling 
system in order to allow them to become healthy, productive 
members of society. While Cerebral Palsy cannot be cured, it 
can be managed successfully through early intervention.

In June 2015, the CIB Foundation fulfilled its first commit-
ment to the MOvE Foundation by donating EGP 1.3 million for 
the purchase of their current premises. The CIB Foundation is 
currently in the process of funding the second and third stages 
of the project, which should see the complete renovation of the 
premises, as well as the purchasing of essential equipment. 

Magdi Yacoub Heart Foundation: Research Labs and 
50 Open-Heart Surgeries 
In  April  2015,  the  CIB  Foundation’s  Board  of  trustees  ap-
proved  the  complete  financing  of  two  research  labs  in  the 
Magdi Yacoub Heart Foundation’s Aswan Heart Center. The 
EGP 15 million project will be funded over three years, with 
EGP 8 million donated the in the first year (2015). 

The  Centre  hopes  that  these  research  labs  will  deepen 
existing  knowledge  of  various  heart  diseases  and  shed 
light  on  possible  therapeutic  strategies.  Research  provides 
opportunities  for  audit,  development  of  critical  faculties, 
enhances patient care, stimulates discovery, and enhances 
international  visibility  of  the  Centre.  In  addition,  training 
Egyptian doctors and scientists in research methodologies 
as well as the execution of research and publishing in inter-
national journals with high impact factors are essential for 
the development of science in the region. The program serves 
as an excellent platform from which young Egyptian scien-
tists and researchers can contribute to the advancement of 
world-class research without having to leave the country.

Additionally, in July 2015, the CIB Foundation allocated EGP 
3.815 million to the Magdi Yacoub Heart Foundation to cover 
the  costs  associated  with  50  pediatric  open-heart  surgeries. 
Through its ongoing donations, the CIB Foundation supports 
the Magdi Yacoub Foundation’s efforts to drastically minimize 
the number of children on the open-heart surgery waiting list. 

African Leadership Academy: Full Tuition Support 
for Two Egyptian Students
In August 2015, the CIB Foundation fulfilled its first install-
ment  in  a  pledge  to  support  two  young  Egyptian  students 

completing their high school degrees at the African Leader-
ship Academy (ALA) in South Africa. The ALA seeks to develop 
the next generation of African leaders through the promotion 
of  leadership  and  entrepreneurship  skills,  and  in-depth  Af-
rican  studies.  The  goal  of  the  ALA  curriculum  is  to  provide 
young leaders with the knowledge and inspiration they need 
to become agents of positive change in the African continent. 
Once the students complete their university degrees, both will 
return to Egypt as contributing leaders in society. 

Yahiya Arafa Children’s Charity Foundation: 
Pediatric Catheter Lab 
The  Yahiya  Arafa  Children’s  Charity  Foundation  is  a  long-
standing  partner  of  the  CIB  Foundation.  In  September  2015, 
the CIB Foundation’s Board of trustees approved the complete 
funding of a pediatric catheter lab at the Ain Shams university 
Hospital, under the supervision and management of the Yahiya 
Arafa Foundation. The roughly EGP 8 million project will see 
the creation of a dedicated pediatric unit, allowing the Hos-
pital  to  separate  adult  and  pediatric  patients,  conduct  100 
procedures per month, and reduce the waiting list by 90%.

National Cancer Institute: Computed Tomographic 
(CT) Scanner 
In  September  2015,  the  CIB  Foundation’s  Board  of  trustees 
approved the purchase of a pediatric Computed tomographic 
(Ct)  scan  machine  for  the  Department  of  Radiology  at  the 
National Cancer Institute at a cost of EGP 3.15 million.  

The National Cancer Institute is the largest hospital serving 
cancer patients in Egypt. It was established at Cairo university 
in 1969 and currently receives around 140 children with can-
cer on a daily basis, of whom around six to eight patients are 
usually  newly  diagnosed.  The  Department  of  Radiology  cur-
rently receives some 30 patients daily, in addition to the 10-15 
emergency cases that are turned away due to long waiting lists. 
The  dedicated  piece  of  equipment  will  allow  the  department 
to increase the number of urgent cases it can take in each day, 
decrease mortality and morbidity rates as early diagnosis rates 
climb, and eliminate the pediatric unit’s waiting list. 

Baladi Foundation – Ophthalmic Clinic in Aswan
In  September  2015,  the  CIB  Foundation’s  Board  of  trustees 
also  approved  an  EGP  710,000  project  to  establish  the  first 
fully-equipped diagnosis and referral center for cases of glau-
coma  among  children  in  upper  Egypt.  Through  the  project, 
the CIB Foundation will support the Baladi Foundation in the 
early detection of the disease in 500 children, treat and perform 
follow-up operations for this group ,and conduct 50 surgeries for 
congenital glaucoma cases. Additionally, the Baladi Foundation 
will conduct two events per year to train 25 specialized doctors. 

Rotary Club of Zamalek: Maxillo-Facial Center in 
the Pediatric Prosthodontics Department at Cairo 
University’s Faculty of Dentistry
In September 2015, the CIB Foundation’s Board of trustees 
approved  c.  EGP  50,000  in  annual  operating  costs  for  the 

Students examined by the 6/6 Eye Exam Caravans 
using coloring books created specifically for them 
by Foundation’s partner the Gozour Foundation for 
Development. The books deliver specific hygiene-
focused messages to promote awareness.

CIB  Foundation-funded  Maxillo-Facial  Center  at  Cairo 
university’s  Faculty  of  Dentistry.  The  Center  was  inaugu-
rated in April 2014, and is one of the sole providers of highly 
specialized treatments for oral and nasal cavity deformities, 
congenital deformities in newborn babies, and facial defor-
mities caused by cancer.  

Egyptian Clothing Bank: Warm Egypt National 
Campaign
In its fourth year of partnership with the Egyptian Clothing 
Bank  (ECB),  the  CIB  Foundation  donated  EGP  1  million  to 
support the Warm Egypt National Campaign. This campaign, 
a  new  initiative  of  the  Clothing  Bank’s  national  campaign 
“One  Million  Blankets”  includes  the  production  of  warm 
cotton jumpers for both sexes in all sizes for the needy. This 
allows ECB to provide support for families inside their homes 
through the blanket campaign and outside their homes with 
warm clothes. Additionally, the program seeks to reinvigorate 
many  small  and  medium-sized  factories  with  new  produc-
tion  lines,  helping  to  increase  both  production  levels  and 
economic  activity.  The  donation  was  used  to  provide  heavy 
jumpers to 50,000 children in seven governorates, including 
Sohag, Aswan, Asyut, Red Sea, Wadi El Gedid, and Luxor. 

Blood Donation Campaigns: The Triple Effect
Over the course of 2015, the CIB Foundation hosted 16 blood 
donation  campaigns  across  its  corporate  offices.  The  cam-
paign, in its third year at CIB now, aims to encourage bank 

staff and customers to positively and effectively participate 
in an activity that can save the lives of thousands of patients 
across the country. Initially, five campaigns were launched 
in Cairo, and under the leadership of bank staff, the program 
was  expanded  for  the  first  time  to  include  six  additional 
campaigns in Damietta, Red Sea, and Suez. In total, over 600 
bags of blood were collected in 2015, potentially saving the 
lives of over 1,800 people. 

KidZania Cairo
through  CIB’s  long-term  corporate  sponsorship  of  Kid-
Zania Cairo, the CIB Foundation allocated 50 tickets each 
quarter to underprivileged children. throughout 2015, the 
CIB Foundation organized multiple visits to the edutain-
ment  city  through  its  partner  organizations,  where 
children  were  provided  the  opportunity  to  experience 
adult professions on a child-friendly scale. By performing 
sector-specific jobs, children could spend the Kidzos, the 
official currency of KidZania, which they earned on games 
and  other  entertaining  activities.  the  CIB  Foundation 
awarded  this  opportunity  to  underprivileged  children, 
children  with  physical  and  mental  disabilities,  orphans, 
and cancer patients. through these events, children from 
marginalized groups of society were given the chance to 
experience  activities  that  would  have  previously  been 
unavailable to them.

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Community Development

YEARS OF BANKING ExCELLENCE

CorporAte soCiAl 
responsibility

CIB continues to achieve significant milestones in its Cor-
porate Social Responsibility (CSR) efforts and 2015 was no 
exception. During the year, the CSR division implemented 
more initiatives that had a profound impact on the lives 
of people in our community. these efforts remain high on 
our list of priorities.

Community Development
Over the last 12 months, CIB maintained its steadfast com-
mitment  to  community  development  through  a  diverse 
series of CSR projects.

School Cultural Trips to Cairo Opera House: CIB organized 
a number of trips for public school students to the Cairo Opera 
House, in the context of its initiative to develop young students’ 
aesthetic  senses  through  fine  arts  and  music.  Students  were 

introduced  to  the  high  arts  of  classical  music  by  attending  a 
performance of vivaldi’s renowned “Four Seasons,” a set of four 
violin concertos that describe each of the seasons of the year.

Kidzania: Through its sponsorship of Kidzania since 2013, CIB 
has continued to strengthen its brand loyalty and exposure, with 
the mini CIB branch in the premises and the branded materials 
distributed  around  the  venue.  In  2015,  CIB  organized  several 
free trips for children with special needs to experience and enjoy 
Kidzania, under the supervision of the CIB Foundation.

Autism:  Children  with  autism  and  other  disabilities  have 
always  been  given  the  highest  priority  on  CIB’s  CSR  agenda. 
In 2015, CIB continued to sponsor the annual ceremony held 
by the ADvANCE Society for Persons with Autism and Other 
Disabilities, which showcased rhythmic musical compositions 

Public school trips to the Cairo Opera House, 
sponsored by CIB, where students attended Vivaldi’s 
renonwned “Four Seasons” concerto.

performed  by  students.  The  concert  serves  as  a  platform 
from which awareness can be raised about the creative and 
expressive skills of children with disabilities, supporting their 
integration into mainstream society.

El  Sawy  Culture  Wheel:  In  addition  to  sponsoring  special 
screenings of documentary films, cultural nights, concerts, and 
art exhibitions, CIB also introduced a number of new programs 
this year. In cooperation with El Sawy Culture Wheel, the CIB 
Foundation,  MOvE  Foundation  for  Children  with  Cerebral 
Palsy and the Lujain Association, the Bank launched the “Dif-
ferent  Abilities”  initiative  to  help  children  with  special  needs 
explore  their  artistic  skills  and  talents.  under  this  initiative, 
the Bank sponsored the “Language of Colors,” an art exhibition 
for “Persons with Intellectual Disabilities” that witnessed the 
participation of artists from 10 NGOs in Greater Cairo.

“Financial Planning for Individuals” Seminar at  
El Sawy Culture Wheel, Cairo.

Another  noteworthy  initiative  in  2015  was  the  “Financial 
Planning  for  Safer  Future”  campaign,  which  consisted  of 
free seminars aiming to raise awareness about the role and 
importance of banks in societies and to individuals, in addi-
tion to supporting a drive for financial inclusion.

Beena Initiative: CIB and the Ministry of Social Solidarity 
signed the “Beena” protocol in June to encourage the active 
participation of youth in society, and to support and monitor 
the  development  of  social  care  services.  Partnering  in  this 
initiative indicates the Bank’s firm commitment to support-
ing  community  development.  Beena  is  known  for  employ-
ing  young  volunteers  to  create  an  effective  mechanism  for 
developing and monitoring the quality of services provided 
to different social care centers, such as orphanages, elderly 
homes, and special-needs houses, a segment of society that 
is in dire need of adequate care and higher-quality services.

Zawya:  Through  CIB’s  partnership  with  Zawya,  an  art-
house  cinema  founded  by  Misr  International  Films  (MIF) 
and  located  in  Downtown  Cairo,  the  Bank  sponsored  two 
screenings of the Egyptian director Youssef Chahine’s clas-
sical epic Al Nasser Saladdin, with audio descriptions for the 
blind and visually impaired. The screenings were the first of 
their kind in Egypt. The initiative was initially derived from 
the Bank’s ultimate and long-term goal to integrate this spe-
cific spectrum of citizens into the Egyptian society, securing 
their simple right to lead a normal life.

Orchestra  Alnour  Wal  Amal:  CIB,  being  a  devotee  of 
different types of distinctive talents across Egypt, proudly 
sponsored  the  art  show  “Days  and  Nights  of  the  Heart 
tree.” The performance, which was held at the Cairo Opera 
House,  featured  the  Alnour  Wal  Amal  Orchestra,  a  group 
of blind Egyptian women. This novel sponsorship aims to 
support gifted women who are challenged by their disabili-
ties.  These  women  have  become  a  true  inspiration  to  the 
whole Egyptian community and an exceptional icon in the 
international musical scene.

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YEARS OF BANKING ExCELLENCE

“The Language of Colors” was a CIB-organized art 
exhibition for persons with intellectual disabilities 
at El Sawy Culture Wheel.

Omar Samra holding CIB’s flag at the southernmost 
point on the surface of the earth as part of the 
“Explorers Grand Slam” challenge. 

International  Museum  Day:  CIB  was  the  first  Egyptian 
bank to ever sponsor the International Museum Day in Egypt, 
underscoring the Bank’s robust strategy and placing it at the 
head of all other organizations devoted to nurturing talented 
youth and promoting fine art activities. During the celebration 
– which was organized by the Egyptian National Committee of 
the International Council of Museums (ICOM Egypt), in asso-
ciation with the Ministry of Antiquities – the best projects and 
talents were honored under the auspices of CIB. Special awards 
were granted to young and distinguished teams in recognition 
of their outstanding contributions and efforts to the different 
disciplines related to the field of museums. 
Sponsoring Art: Art occupies a fairly large portion of CIB’s 
CSR framework and agenda. We work to ensure the diversifi-
cation of our channels in order to reach out to distinctive art 
talents across Egypt and into as many categories as possible.
•	 Supporting  Students  of  Fine  Arts  Faculties:  The 
Bank continued to intensify its efforts to expose Egypt’s 
unique and talented youth who are in need of encour-
agement and support. During 2015, the Bank expanded 
its reach to target university students in Minya, Luxor, 
and Alexandria. This year, CIB sponsored the annual art 
exhibit held for senior students and fresh graduates at 
South valley university’s Faculty of Fine Arts in Luxor. 
The Bank acquired the best art pieces in the collection, 

adding them to our private art collection in an attempt 
to incentivize the talented youth of upper Egypt. 

•	 Art  Exhibitions:  CIB  played  a  leading  role  in  the 
art  exhibitions  held  in  the  governorates  of  Luxor  and 
Minya in upper Egypt, acquiring the finest art pieces 
displayed  at  both.  These  exhibitions  witnessed  con-
siderable  participation  from  artists  in  upper  Egypt. 
Moreover, CIB extended its art support to more new ex-
hibitions, including the Marasem Siwa and Small Art-
works. The first aimed to illustrate the unique culture 
and nature beauty of the Siwa Oasis; special trips were 
organized  for  participating  artists  to  get  inspired  by 
the oasis’ magnificent scenes and create the artworks 
that were displayed later on in the Hanager Arts Center 
at the Cairo Opera House. The other exhibition, “Small 
Artworks” was sponsored by CIB and organized by the 
Easel  and  Camera  contemporary  art  gallery,  during 
which the Bank granted awards to talented artists, who 
were selected by a specialized committee, and acquired 
the winning pieces to add to the Bank’s art collection. 
•	 La Biennale di Venezia: CIB supported and sponsored 
three Egyptian artists, Ahmed El-Shaer, Haitham Nawar 
and  Khaled  Hafez,  at  last  year’s  edition  of  La  Biennale 
venezia, one of the world’s most prestigious arts and cul-
ture institutes that also organizes an annual exhibition 

of the same name. Established in 1895, the Biennale now 
hosts more than 370,000 visitors at its art exhibition.
•	 Florence Biennale:  CIB  also  sponsored  the  Egyptian 
artist Weaam El-Masry at the Florence Biennale, a well-
known  platform  for  free,  independent,  innovative,  and 
stimulating contemporary art worldwide. Over the years, 
the Florence Biennale has showcased some 6,000 artists 
from over 100 countries. today, it is one of the most im-
portant contemporary art events held worldwide.

•	 Art  Salons:  For  the  fifth  consecutive  year,  CIB  sup-
ported  a  new  generation  of  young,  aspiring  artists 
through its sponsorship of the annual Egyptian Youth 
Salon. CIB collaborated with the Fine Arts division at 
the  Egyptian  Ministry  of  Culture  to  support  trending 
artists under the age of 35. 
In an effort to support artists from various age brackets 
and provide equal opportunities to all, the Bank chose 
to  sponsor  the  upper  Egypt  Salon,  which  was  held  in 
Luxor in April 2015, in collaboration with South valley 
university’s Faculty of Fine Arts. 
This year’s dynamic agenda of art-centric sponsorships 
and activities allowed CIB to acquire nearly 200 distinct 
pieces of art, enriching the Bank’s art collection, while 
also  providing  incentive  to  and  acknowledgement  of 
genuine local talent.

Partnering  with  Omar  Samra:  CIB  supported  Egyptian 
entrepreneur Omar Samra in breaking the record to become 
the  first  Egyptian  to  win  the  “Explorer’s  Grand  Slam”  chal-
lenge, an accomplishment realized by only 40 people in his-
tory. In May, Samra raised the Egyptian flag and CIB’s flag on 
the northernmost point on the surface of the Earth, in recog-
nition  of  the  Bank’s  supportive  role.  CIB’s  partnership  with 
Samra, which began in late 2014, reflects the Bank’s leading 
role in developing the outstanding talents of ambitious youth, 
believing that thy are the core of the country’s development 
and the driving force of Egypt’s economy and prosperity.

Sponsoring the Egyptian Squash Federation: As sports 
symbolize an integral part of its responsibility and commit-
ment toward Egyptian youth, CIB has sponsored the Squash 
Federation  for  several  years  now.  The  Bank  offers  support 
and  encouragement  to  young  and  talented  athletes  who 
represent the country in regional and international arenas. 
This year, CIB was a key sponsor of the national junior team 
in the Women’s World Junior Squash Championship, held in 
the Netherlands. The team won the title after beating the uS 
national team in the final.

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ANNUAL REPORT 2015 107

finAnCiAl stAtements

1976

1978

1983

2004

2005

2008

1984

1985

1986

2009

2010

2011

1987

1988

1993

2012

2013

2014

108

ANNUAL REPORT 2015

ANNUAL REPORT 2015 109

financial statements: separate

years of excellence

110

annual report 2015

annual report 2015 111

financial statements: separate

years of excellence

commercial International Bank (egypt) s.a.e
Separate balance sheet as at December 31, 2015

commercial International Bank (egypt) s.a.e
Separate income statement for the year ended December 31, 2015

Notes

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

Assets
Cash and balances with central bank
Due from  banks
Treasury bills and other governmental notes
Trading financial assets
Loans and advances to banks, net
Loans and advances to customers, net
Derivative financial instruments
Financial investments
- Available for sale
- Held to maturity
Investments in subsidiary and associates
Non-current assets held for sale
Investment properties 
Other assets
Goodwill
Intangible assets
Deferred tax assets (Liabilities) 
Property, plant and equipment
Total assets
Liabilities and equity 
Liabilities
Due to banks
Due to customers
Derivative financial instruments
Current tax liabilities
Other liabilities
Long term loans
Other provisions
Total liabilities
Equity
Issued and paid up capital 
Reserves
Reserve for employee stock ownership plan (ESOP)
Total equity
Net profit for the year
Total equity and net profit for year
Total liabilities and equity

The accompanying notes are an integral part of these financial statements .

15
16
17
18
19
20
21

22
22
23
43
24
25
42
42
33
26

27
28
21

30
29
31

32
35

9,848,954
21,002,305
22,130,170
5,848,377
38,443
57,172,705
80,995

46,289,075
9,261,220
12,600
503,066
-
4,799,937
209,842
629,340
258,157
1,107,905
179,193,091

1,600,769
155,369,922
145,735
1,949,694
2,622,269
131,328
861,761
162,681,478

11,470,603
152,144
248,148
11,870,895
4,640,718
16,511,613
179,193,091

7,502,256
9,279,896
30,539,402
3,727,571
118,091
49,279,817
52,188

27,688,410
9,160,746
564,686
-
884,094
3,745,362
-
-
122,110
982,296
143,646,925

1,131,385
122,244,933
137,175
1,814,609
2,541,965
242,878
718,356
128,831,301

9,081,734
1,908,594
177,766
11,168,094
3,647,530
14,815,624
143,646,925

Hisham Ezz Al-Arab
Chairman and Managing Director

Interest and similar income 
Interest and similar expense
Net interest income 

Fee and commission income
Fee and commission expense
Net fee and commission income

Dividend income
Net trading income
Profits (Losses) on financial investments  
Administrative expenses
Other operating (expenses) income
Goodwill amortization
Intangible assets amortization
Impairment charge for credit losses
Profit before income tax

Income tax expense
Deferred tax assets (Liabilities) 
Net profit for the year

Earning per share
Basic
Diluted

Notes

6

7

8
9
22
10
11
42
42
12

13
33&13

14

Dec. 31, 2015
EGP Thousands
14,765,337
(6,650,008)
8,115,329

Dec. 31, 2014
EGP Thousands
11,549,834
(5,274,133)
6,275,701

1,932,054
(299,696)
1,632,358

35,062
710,398
270,998
(2,028,404)
(570,000)
(7,236)
(21,701)
(1,682,439)
6,454,365

(1,949,694)
136,047
4,640,718

3.58
3.53

1,669,224
(181,498)
1,487,726

28,514
717,001
(29,335)
(1,704,500)
(762,529)
-
-
(588,794)
5,423,784

(1,814,609)
38,355
3,647,530

2.81
2.78

Hisham Ezz Al-Arab
Chairman and Managing Director

112

annual report 2015

annual report 2015 113

financial statements: separate

years of excellence

commercial International Bank (egypt) s.a.e
Separate cash flow for the year ended December 31, 2015

commercial International Bank (egypt) s.a.e
Separate cash flow for the year ended December 31, 2015 (Cont.)

Cash flow from financing activities
Increase (decrease) in long term loans
Dividend paid
Capital increase
Net cash used in financing activities

Net increase (decrease) in cash and cash equivalent during the year
Beginning balance of cash and cash equivalent
Cash and cash equivalent at the end of the year

Cash and cash equivalent comprise:
Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturity more than three months
Total cash and cash equivalent

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

(111,550)
(1,563,646)
94,748
(1,580,448)

(2,188,829)
14,811,360
12,622,531

9,848,954
21,002,305
22,130,170
(8,268,202)
(15,478,335)
(16,612,361)
12,622,531

110,725
(1,253,338)
79,299
(1,063,314)

2,949,318
11,862,042
14,811,360

7,502,256
9,279,896
30,539,402
(5,392,596)
(5,007,412)
(22,110,186)
14,811,360

Cash flow from operating activities
Profit before income tax
Adjustments to reconcile net profit to net cash provided by operating 
activities
Fixed assets depreciation
Impairment charge for credit losses
Other provisions charges
Trading financial investments revaluation differences
Available for sale and held to maturity investments exchange revaluation 
differences
Goodwill amortization
Intangible assets amortization
Financial investments impairment charge 
Utilization of other provisions 
Other provisions no longer used 
Exchange differences of  other provisions 
Profits from selling property, plant and equipment
Profits from selling financial investments
Profits from selling associates
Shares based payments
Investments in subsidiary and associates revaluation
Operating profits before changes in operating assets and liabilities 

Net decrease (increase) in assets and  liabilities
Due from banks
Treasury bills and other governmental notes
Trading financial assets
Derivative financial instruments
Loans and advances to banks and customers
Other assets
Goodwill
Intangible assets
Due to banks
Due to customers
Income tax obligations paid
Other liabilities
Net cash provided from operating activities

Cash flow from investing activities
Payment for purchase of subsidiary and associates
Proceeds from selling subsidiary and associates
Payment for purchases of property, plant, equipment and branches construc-
tions
Proceeds from redemption of held to maturity financial investments
Payment for purchases of held to maturity financial investments  
Payment for purchases of  available for sale financial investments
Proceeds from selling available for sale financial investments
Proceeds (payments) from real estate investments
Net cash used in investing activities

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

6,454,365

5,423,784

223,510
1,682,439
135,866
353,590

(96,638)

7,236
21,701
140,751
(5,286)
(505)
13,330
(564)
(163,270)
(285,431)
133,395
-
8,614,489

(13,346,529)
5,497,825
(2,474,396)
(20,247)
(9,495,679)
(1,042,543)
(217,078)
(651,041)
469,384
33,124,989
(1,814,609)
80,304
18,724,869

-
334,451

(360,587)

3,919,074
(4,019,548)
(25,392,460)
5,301,726
884,094
(19,333,250)

213,771
588,794
278,514
(4,468)

(38,176)

-
-
65,736
(6,600)
(456)
(3,857)
(2,106)
(82,907)
-
99,857
52,479
6,584,365

(2,130,064)
(4,897,448)
(1,476,755)
73,193
(8,016,328)
(845,028)
-
-
(242,025)
25,304,663
(1,179,709)
1,095,918
14,270,782

(17,888)
-

(240,265)

-
(4,973,572)
(9,080,132)
4,937,801
(884,094)
(10,258,150)

114

annual report 2015

annual report 2015 115

financial statements: separate

years of excellence

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116

annual report 2015

annual report 2015 117

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial statements: separate

years of excellence

Notes to the separate financial statements for the year ended on 
December 31, 2015
1.  General information
Commercial International Bank (Egypt) S.A.E. provides retail, corporate and investment banking services in various parts of 
Egypt through 159 branches, and 28 units employing 5983 employees on the statement of financial position date.

Commercial International Bank (Egypt) S.A.E. was formed as a commercial bank under the investment law no. 43 of 1974. The 
address of its registered head office is as follows: Nile tower, 21/23 Charles de Gaulle Street-Giza. The Bank is listed in the Egyp-
tian stock exchange.

The cost method is applied to account for investments in subsidiaries and associates, whereby, investments are recorded 
based on the acquisition cost including any goodwill, deducting any impairment losses, and dividends are recorded in 
the income statement in the adoption of the distribution of these profits and evidence of the Bank right to collect them.
2.3.  segment reporting
A business segment is a group of assets and operations engaged in providing products or services that are subject to risks 
and returns that are different from those of other business segments. A geographical segment is engaged in providing 
products or services within a particular economic environment that are subject to risks and returns different from those 
of segments operating in other economic environments.

2.4.  foreign currency translation
2.4.1.  Functional and presentation currency
The financial statements are presented in Egyptian pound, which is the Bank’s functional and presentation currency.

2.  Summary of accounting policies
The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have 
been consistently applied to all years presented, unless otherwise stated.

2.4.2.  Transactions  and balances in foreign currencies
The Bank maintains its accounting records in Egyptian pound. Transactions in foreign currencies during the period are 
translated into the Egyptian pound using the prevailing exchange rates on the date of the transaction.

2.1.  Basis of preparation
The separate financial statements have been prepared in accordance with Egyptian financial reporting standards issued 
in 2006 and its amendments and in accordance with the Central Bank of Egypt regulations approved by the Board of Di-
rectors on December 16, 2008.

The separate financial statements have been prepared under the historical cost convention, as modified by the revaluation 
of financial assets and liabilities classified as trading or held at fair value through profit or loss, available for sale invest-
ment and all derivatives contracts.

The separate and consolidated financial statements of the Bank and its subsidiaries  have been prepared in accordance 
with  the  relevant domestic laws and the Egyptian financial reporting standards, the affiliated companies are entirely 
included in the consolidated financial statements and these companies are the companies that the Bank - directly or indi-
rectly – has more than half of the voting rights or has the ability to control the financial and operating policies, regardless 
of the type of activity, the Bank’s consolidated financial statements can be obtained from the Bank's management. The 
Bank accounts for investments in subsidiaries and associate companies in the separate financial statements at cost minus 
impairment loss.

The separate financial statements of the Bank should be read with its consolidated financial statements, for the period 
ended on December 31, 2015 to get complete information on the Bank’s financial position, results of operations, cash flows 
and changes in ownership rights.

2.2.  subsidiaries and associates
2.2.1.  Subsidiaries
Subsidiaries are all entities (including special purpose entities) over which the Bank has owned directly or  indirectly the 
control to govern the financial and operating policies generally accompanying a shareholding of more than one half of the 
voting rights. The existence and effect of potential voting rights that are currently exercisable or convertible are consid-
ered when assessing whether the Bank has the ability to control the entity or not.

2.2.2.  Associates
Associates are all entities over which the Bank has significant influence but do not reach to the extent of control, generally 
accompanying a shareholding between 20% and 50% of the voting rights.

The acquisition method of accounting is used to account for the purchase of subsidiaries. The cost of an acquisition is 
measured at the fair value of the assets given, equity instruments issued and liabilities incurred or assumed, plus any 
costs directly related to the acquisition. The excess of the cost of an acquisition over the Bank share of the fair value of the 
identifiable net assets acquired is recorded as goodwill. A gain on acquisition is recognized in profit or loss if there is an 
excess of the Bank’s share of the fair value of the identifiable net assets acquired over the cost of the acquisition.

Monetary assets and liabilities denominated in foreign currencies are retranslated at the end of reporting period at the 
prevailing exchange rates. Foreign exchange gains and losses resulting from settlement and translation of such transac-
tions and balances are recognized in the income statement and reported under the following line items:

•	 Net trading income from held-for-trading assets and liabilities.
•	 Other operating revenues (expenses) from the remaining assets and liabilities.

Changes in the fair value of investments in debt instruments; which represent monetary financial instruments, denomi-
nated in foreign currencies and classified as available for sale assets are analyzed into valuation differences resulting from 
changes in the amortized cost of the instrument, differences resulting from changes in the applicable exchange rates and 
differences resulting from changes in the fair value of the instrument.

Valuation differences resulting from changes in the amortized cost are recognized and reported in the income statement 
in ‘income from loans and similar revenues’ whereas differences resulting from changes in foreign exchange rates are 
recognized and reported in ‘other operating revenues (expenses)’. The remaining differences resulting from changes in fair 
value are deferred in equity and accumulated in the ‘revaluation reserve of available-for-sale investments’.

Valuation differences resulting from the non-monetary items include gains and losses of the change in fair value of such 
equity instruments held at fair value through profit and loss, as for recognition of the differences of valuation resulting 
from equity instruments classified as financial investments available for sale within the fair value reserve in equity.

2.5.  financial assets
The Bank classifies its financial assets in the following categories: 
•	 Financial assets designated at fair value through profit or loss.
•	 Loans and receivables.
•	 Held to maturity investments.
•	 Available for sale financial investments.

Management determines the classification of its investments at initial recognition.

2.5.1.  Financial assets at fair value through profit or loss
This category has two sub-categories: 
•	 Financial assets held for trading. 
•	 Financial assets designated at fair value through profit and loss at inception. 

A financial asset is classified as held for trading if it is acquired or incurred principally for the purpose of selling or repur-
chasing in the short term or if it is part of a portfolio of identified financial instruments that are managed together and for 
which there is evidence of a recent actual pattern of short term profit making. Derivatives are also categorized as held for 
trading unless they are designated as hedging instruments.

118

annual report 2015

annual report 2015 119

financial statements: separate

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Financial instruments, other than those held for trading, are classified as financial assets designated at fair value through 
profit and loss if they meet one or more of the criteria set out below: 

•	 When the designation eliminates or significantly reduces measurement and recognition inconsistencies that would arise 
from measuring financial assets or financial liabilities, on different bases. Under this criterion, an accounting mismatch 
would arise if the debt securities issued were accounted for at amortized cost, because the related derivatives are mea-
sured at fair value with changes in the fair value recognized in the income statement. The main classes of financial instru-
ments designated by the Bank are loans and advances and long-term debt issues.

•	 Applies to groups of financial assets, financial liabilities or combinations thereof that are managed, and their performance 
evaluated, on a fair value basis in accordance with a documented risk management or investment strategy, and where 
information about the groups of financial instruments is reported to management on that basis.

•	 Relates to financial instruments containing one or more embedded derivatives that significantly modify the cash flows 

resulting from those financial instruments, including certain debt issues and debt securities held.

Any financial derivative initially recognized at fair value can't be reclassified during the holding period. Re-classification 
is not allowed for any financial instrument initially recognized at fair value through profit and loss.

2.5.2.  Loans and advances
Loans and advances are non-derivative financial assets with fixed or determinable payments that are not quoted in an 
active market, other than: 

•	 Those that the Bank intends to sell immediately or in the short term, which is classified as held for trading, or those that the 

Bank upon initial recognition designates as at fair value through profit and loss. 
•	 Those that the Bank upon initial recognition designates and available for sale; or
•	 Those for which the holder may not recover substantially all of its initial investment, other than credit deterioration.

2.5.3.  Held to maturity financial investments
Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturi-
ties that the Bank's management has the positive intention and ability to hold till maturity. If the Bank has to sell other 
than an insignificant amount of held-to-maturity assets, the entire category would be reclassified as available for sale 
unless in necessary cases subject to regulatory approval.

2.5.4.  Available for sale financial investments
Available-for-sale investments are those intended to be held for an indefinite period of time, which may be sold in response 
to needs for liquidity or changes in interest rates, exchange rates or equity prices.

The following are applied in respect to all financial assets:

Debt securities and equity shares intended to be held on a continuing basis, other than those designated at fair value, are 
classified as available-for-sale or held-to-maturity. Financial investments are recognized on trade date, when the group 
enters into contractual arrangements with counterparties to purchase securities. 

Financial assets are initially recognized at fair value plus transaction costs for all financial assets not carried at fair value 
through profit and loss. Financial assets carried at fair value through profit and loss are initially recognized at fair value, 
and transaction costs are expensed in the income statement. 

Financial assets are derecognized when the rights to receive cash flows from the financial assets have expired or when the 
Bank transfers substantially all risks and rewards of the ownership. Financial liabilities are derecognized when they are 
extinguished, that is, when the obligation is discharged, cancelled or expired.

Available-for-sale, held–for-trading and financial assets designated at fair value through profit and loss are subsequently 
measured at fair value. Loans, receivables and held-to-maturity investments are subsequently measured at amortized 
cost.

Gains and losses arising from changes in the fair value of the ‘financial assets designated at fair value through profit or 
loss’ are recognized in the income statement in ‘net income from financial instruments designated at fair value’. Gains and 
losses arising from changes in the fair value of available for sale investments are recognized directly in equity, until the 
financial assets are either sold or become impaired. When available-for-sale financial assets are sold, the cumulative gain 
or loss previously recognized in equity is recognized in profit or loss. 

Interest income is recognized on available for sale debt securities using the effective interest method, calculated over the 
asset’s expected life. Premiums and discounts arising on the purchase are included in the calculation of effective interest 
rates. Dividends are recognized in the income statement when the right to receive payment has been established.

The fair values of quoted investments in active markets are based on current bid prices. If there is no active market for a 
financial asset, or no current demand prices available, the Bank measures fair value using valuation models. These include 
the  use  of  recent  arm’s  length  transactions,  discounted  cash  flow  analysis,  option  pricing  models  and  other  valuation 
models commonly used by market participants. If the Bank has not been able to estimate the fair value of equity instru-
ments classified as available for sale, the value is measured at cost less impairment.

Available for sale investments that would have met the definition of loans and receivables at initial recognition may be 
reclassified out to loans and advances or financial assets held to maturity. In all cases, when the Bank has the intent and 
ability to hold these financial assets in the foreseeable future or till maturity. The financial asset is reclassified at its fair 
value on the date of reclassification, and any profits or losses that have been recognized previously in equity, are treated 
based on the following:

•	 If the financial asset has a fixed maturity, gains or losses are amortized over the remaining life of the investment using the 
effective interest rate method. In case of subsequent impairment of the financial asset, the previously recognized unreal-
ized gains or losses in equity are recognized directly in the profits and losses.

•	 In the case of financial asset which has infinite life, any previously recognized profit and loss in equity will remain until the 
sale of the asset or its disposal, in the case of impairment of the value of the financial asset after the re-classification, any 
gain or loss previously recognized in equity is recycled to the profits and losses.

•	 If the Bank adjusts its estimates of payments or receipts of a financial asset that in return adjusts the carrying amount of 
the asset (or group of financial assets) to reflect the actual cash inflows, the carrying value is recalculated based on the 
present value of estimated future cash flows at the effective yield of the financial instrument and the differences are rec-
ognized in profit and loss.

•	 In all cases, if the Bank re-classifies financial asset in accordance with the above criteria and increases its estimate of the 
proceeds of future cash flow, this increase adjusts the effective interest rate of this asset only without affecting the invest-
ment book value.

2.6.  offsetting financial instruments
Financial assets and liabilities are offset and the net amount reported in the balance sheet if, and only if, there is a legally 
enforceable right to offset the recognized amounts and there is an intention to be settled on a net basis.

Agreements of repos & reverse repos are shown by the net in the financial statement in treasury bills and other govern-
mental notes. 

2.7.  Derivative financial instruments and hedge accounting
Derivatives are recognized initially, and subsequently, at fair value. Fair values of exchange traded derivatives are ob-
tained from quoted market prices. Fair values of over-the-counter derivatives are obtained using valuation techniques, 
including discounted cash flow models and option pricing models. Derivatives are classified as assets when their fair value 
is positive and as liabilities when their fair value is negative.

Embedded  derivatives  in  other  financial  instruments,  such  as  conversion  option  in  a  convertible  bond,  are  treated  as 
separate derivatives when their economic characteristics and risks are not closely related to those of the host contract, 
provided that the host contract is not classified as at fair value through profit and loss. These embedded derivatives are 
measured at fair value with changes in fair value recognized in income statement unless the Bank chooses to designate 
the hybrid contract as at fair value through net trading income through profit and loss.

The timing method of recognition in profit and loss, of any gains or losses arising from changes in the fair value of deriva-
tives, depends on whether the derivative is designated as a hedging instrument, and the nature of the item being hedged. 
The Bank designates certain derivatives as:

•	 Hedging instruments of the risks associated with fair value changes of recognized assets or liabilities or firm commit-

ments (fair value hedge).

•	 Hedging of risks relating to future cash flows attributable to a recognized asset or liability or a highly probable forecast 

transaction (cash flow hedge)

•	 Hedge accounting is used for derivatives designated in a hedging relationship when the following criteria are met. 

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At the inception of the hedging relationship, the Bank documents the relationship between the hedging instrument and 
the hedged item, along with its risk management objectives and its strategy for undertaking various hedge transactions. 
Furthermore, at the inception of the hedge, and on ongoing basis, the Bank documents whether the hedging instrument 
is expected to be highly effective in offsetting changes in fair values of the hedged item attributable to the hedged risk.

2.7.1.  Fair value hedge
Changes in the fair value of derivatives that are designated and qualified as fair value hedges are recognized in profit 
and loss immediately together with any changes in the fair value of the hedged asset or liability that is attributable to the 
hedged risk. The effective portion of changes in the fair value of the interest rate swaps and the changes in the fair value of 
the hedged item attributable to the hedged risk are recognized in the ‘net interest income’ line item of the income state-
ment. Any ineffectiveness is recognized in profit and loss in ‘net trading income’.

When the hedging instrument is no longer qualified for hedge accounting, the adjustment to the carrying amount of a 
hedged item, measured at amortized cost, arising from the hedged risk is amortized to profit and loss from that date using 
the effective interest method.

2.7.2.  Derivatives that do not qualify for hedge accounting
All gains and losses from changes in the fair values of derivatives that do not qualify for hedge accounting are recognized 
immediately in the income statement. These gains and losses are reported in ‘net trading income’, except where deriva-
tives are managed in conjunction with financial instruments designated at fair value , in which case gains and losses are 
reported in ‘net income from financial instruments designated at fair value’.

Interest income and expense

2.8. 
Interest income and expense for all financial instruments except for those classified as held-for-trading or designated at 
fair value are recognized in ‘interest income’ and ‘interest expense’ in the income statement using the effective interest 
method.

The effective interest method is a method of calculating the amortized cost of a financial asset or a financial liability and 
of allocating the interest income or interest expense over the relevant period. The effective interest rate is the rate that ex-
actly discounts estimated future cash payments or receipts through the expected life of the financial instrument or, when 
appropriate, a shorter period to the net carrying amount of the financial asset or financial liability. When calculating the 
effective interest rate, the Bank  estimates cash flows considering all contractual terms of the financial instrument (for 
example, prepayment options) but does not consider future credit losses. The calculation includes all fees and points paid 
or received between parties to the contract that represents an integral part of the effective interest rate, transaction costs 
and all other premiums or discounts.

Once loans or debts are classified as nonperforming or impaired, the revenue of interest income will not be recognized 
and will be recorded off balance sheet, and are recognized as income subsequently based on a cash basis according to the 
following: 

•	 When all arrears are collected for consumer loans, personnel mortgages and micro-finance loans.
•	 When calculated interest for corporate are capitalized according to the rescheduling agreement conditions until paying 
25% from rescheduled payments for a minimum performing period of one year, if the customer continues to perform, the 
calculated interest will be recognized in interest income (interest on the performing rescheduling agreement balance) 
without the marginalized before the rescheduling agreement which will be recognized in interest income after the settle-
ment of the outstanding loan balance.

2.9.  fee and commission income
Fees charged for servicing a loan or facility that is measured at amortized cost, are recognized as revenue as the service 
is provided. Fees and commissions on non-performing or impaired loans or receivables cease to be recognized as income 
and are rather recorded off balance sheet. These are recognized as revenue, on a cash basis, only when interest income 
on those loans is recognized in profit and loss, at that time, fees and commissions that represent an integral part of the 
effective interest rate of a financial asset, are treated as an adjustment to the effective interest rate of that financial asset.

Commitment fees and related direct costs for loans and advances where draw down is probable are deferred and recog-
nized as an adjustment to the effective interest on the loan once drawn. Commitment fees in relation to facilities where 
draw down is not probable are recognized at the maturity of the term of the commitment. 

Fees are recognized on the debt instruments that are measured at fair value through profit and loss on initial recognition 
and syndicated loan fees received by the Bank are recognized when the syndication has been completed and the Bank 
does not hold any portion of it or holds a part at the same effective interest rate used for the other participants portions. 

Commission and fee arising from negotiating, or participating in the negotiation of a transaction for a third party such as 
the arrangement of the acquisition of shares or other securities and the purchase or sale of properties are recognized upon 
completion of the underlying transaction in the income statement . 

Other management advisory and service fees are recognized based on the applicable service contracts, usually on accrual 
basis. Financial planning fees related to investment funds are recognized steadily over the period in which the service is 
provided. The same principle is applied for wealth management; financial planning and custody services that are provided 
on the long term are recognized on the accrual basis also.

2.10.  Dividend income
Dividends are recognized in the income statement when the right to collect it is declared.

2.11.  sale and repurchase agreements
Securities may be lent or sold according to a commitment to repurchase (Repos) are reclassified in the financial state-
ments and deducted from treasury bills balance. Securities borrowed or purchased according to a commitment to re-
sell them (Reverse Repos) are reclassified in the financial statements and added to treasury bills balance. The difference 
between sale and repurchase price is treated as interest and accrued over the life of the agreements using the effective 
interest rate method.

2.12.  Impairment of financial assets
2.12.1.  Financial assets carried at amortised cost
The Bank assesses on each balance sheet date whether there is objective evidence that a financial asset or group of fi-
nancial assets is impaired. A financial asset or a group of financial assets is impaired only if there is objective evidence of 
impairment as a result of one or more events that occurred after the initial recognition of the asset (a ‘loss event/s’) and 
that loss event/s has an impact on the estimated future cash flows of the financial asset or group of financial assets that 
can be reliably estimated. 

The criteria that the Bank uses to determine that there is objective evidence of an impairment loss include:

•	 Cash flow difficulties experienced by the borrower ( e.g, equity ratio, net income percentage of sales).
•	 Violation of the conditions of the loan agreement such as non-payment.
•	 Initiation of bankruptcy proceedings.
•	 Deterioration of the borrower’s competitive position.
•	 The Bank for reasons of economic or legal financial difficulties of the borrower by granting concessions may not agree with 

the Bank granted in normal circumstances.

•	 Deterioration in the value of collateral or deterioration of the creditworthiness of the borrower.

The  objective  evidence  of  impairment  loss  for  a  group  of  financial  assets  is  observable  data  indicating  that  there  is  a 
measurable decrease in the estimated future cash flows from a portfolio of financial assets since the initial recognition 
of those assets, although the decrease cannot yet be identified with the individual financial assets in the portfolio, for 
instance an increase in the default rates for a particular banking product.

The Bank estimates the period between a losses occurring and its identification for each specific portfolio. In general, the 
periods used vary between three months to twelve months.

The Bank first assesses whether objective evidence of impairment exists individually for financial assets that are individu-
ally significant, and individually or collectively for financial assets that are not individually significant and in this field the 
following are considered:

•	 If the Bank determines that no objective evidence of impairment exists for an individually assessed financial asset, wheth-
er significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collec-
tively assesses them for impairment according to historical default ratios. 

•	 If the Bank determines that an objective evidence of financial asset impairment exist that is individually assessed for im-
pairment and for which an impairment loss is or continues to be recognized are not included in a collective assessment of 
impairment.

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The amount of the loss is measured as the difference between the asset’s carrying amount and the present value of esti-
mated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s 
original effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account and 
the amount of the loss is recognized in the income statement. If a loan or held to maturity investment has a variable inter-
est rate, the discount rate for measuring any impairment loss is the current effective interest rate determined under the 
contract when there is objective evidence for asset impairment. As a practical expedient, the Bank may measure impair-
ment on the basis of an instrument’s fair value using an observable market price.

The calculation of the present value of the estimated future cash flows of a collateralized financial asset reflects the cash flows 
that may result from foreclosure less costs for obtaining and selling the collateral, whether or not foreclosure is probable.

For the purposes of a collective evaluation of impairment, financial assets are grouped on the basis of similar credit risk 
characteristics (i.e., on the basis of the group’s grading process that considers asset type, industry, geographical location, 
collateral type, past-due status and other relevant factors). Those characteristics are relevant to the estimation of future 
cash flows for groups of such assets by being indicative of the debtors’ ability to pay all amounts due according to the con-
tractual terms of the assets being evaluated.

For the purposes of evaluation of impairment for a group of a financial assets according to historical default ratios future 
cash flows in a group of financial assets that are collectively evaluated for impairment are estimated on the basis of the 
contractual cash flows of the assets in the Bank and historical loss experience for assets with credit risk characteristics 
similar to those in the Bank. Historical loss experience is adjusted on the basis of current observable data to reflect the 
effects of current conditions that did not affect the period on which the historical loss experience is based and to remove 
the effects of conditions in the historical period that do not currently exist.

Estimates of changes in future cash flows for groups of assets should be reflected together with changes in related observ-
able data from period to period (e.g. changes in unemployment rates, property prices, payment status, or other indicative 
factors of changes in the probability of losses in the Bank and their magnitude). The methodology and assumptions used 
for estimating future cash flows are reviewed regularly by the Bank.

2.12.2.  Available for sale investments
The  Bank  assesses  on  each  balance  sheet  date  whether  there  is  objective  evidence  that  a  financial  asset  or  a  group  of 
financial assets classify under available for sale is impaired. In the case of equity investments classified as available for 
sale, a significant or prolonged decline in the fair value of the security below its cost is considered in determining whether 
the assets are impaired. During periods start from first of January 2009, the decrease consider significant when it became 
10% from the book value of the financial instrument and the decrease consider to be extended if it continues for period 
more than 9 months, and if the mentioned evidences become available then any cumulative gains or losses previously 
recognized in equity are recognized in the income statement , in respect of available for sale equity securities, impairment 
losses previously recognized in profit and loss are not reversed through the income statement.

If, in a subsequent period, the fair value of a debt instrument classified as available for sale increases and the increase 
can be objectively related to an event occurring after the impairment loss was recognized in the income statement, the 
impairment loss is reversed through the income statement to the extent of previously recognized impairment charge from 
equity to income statement.

2.13.  real estate investments 
The real estate investments represent lands and buildings owned by the Bank in order to obtain rental returns or capital 
gains and therefore do not include real estate assets which the Bank exercised its work through or those that have owned 
by the Bank as settlement of debts. The accounting treatment is the same used with property, plant and equipment.  

2.14.  property, plant and equipment
Lands and buildings comprise mainly branches and offices. All property, plant and equipment are stated at historical cost 
less depreciation and impairment losses. Historical cost includes expenditure that is directly attributable to the acquisi-
tion of the items.

Subsequent costs are included in the asset’s carrying amount or as a separate asset, as appropriate, only when it is prob-
able that future economic benefits will flow to the Bank and the cost of the item can be measured reliably. All other repairs 
and maintenance are charged to other operating expenses during the financial period in which they are incurred.

Land is not depreciated. Depreciation of other assets is calculated using the straight-line method to allocate their residual 
values over estimated useful lives, as follows:

Buildings   
Leasehold improvements  
Furniture and safes  
Typewriters, calculators  and air-conditions  
Transportations  
Computers and core systems 
Fixtures and fittings 

20 years.
3 years, or over the period of the lease if less
5 years.
8 years
5 years
3/10 years
3 years

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, on each balance sheet date. De-
preciable assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying 
amount may not be recovered. An asset’s carrying amount is written down immediately to its recoverable value if the as-
set’s carrying amount exceeds its estimated recoverable amount. The recoverable amount is the higher of the asset’s fair 
value less costs to sell and value in use.

Gains and losses on disposals are determined by comparing the selling proceeds with the asset carrying amount and 
charged to other operating expenses in the income statement.

2.15.  Impairment of non-financial assets
Assets that have an indefinite useful life are not amortized -except goodwill- and are tested annually for impairment. As-
sets that are subject to amortization are reviewed for impairment whenever events or changes in circumstances indicate 
that the carrying amount may not be recoverable. An impairment loss is recognized for the amount by which the asset’s 
carrying amount exceeds its recoverable amount.

The recoverable amount is the higher of an asset’s fair value less costs to sell or value in use. Assets are tested for impair-
ment with reference to the lowest level of cash generating unit(s). A previously recognized impairment loss relating to a 
fixed asset may be reversed in part or in full when a change in circumstances leads to a change in the estimates used to 
determine the fixed asset’s recoverable amount. The carrying amount of the fixed asset will only be increased up to the 
amount that the original impairment not been recognized.

2.15.1.  Goodwill
Goodwill  is  capitalized  and  represents  the  excess  of  acquisition  cost  over  the  fair  value  of  the  Bank’s  share  in  the  ac-
quired entity’s net identifiable assets on the date of acquisition. For the purpose of calculating goodwill, the fair values 
of acquired assets, liabilities and contingent liabilities are determined by reference to market values or by discounting 
expected future cash flows. Goodwill is included in the cost of investments in associates and subsidiaries in the Bank’s 
separate financial statements. Goodwill is tested for impairment, impairment loss is charged to the income statement.

Goodwill is allocated to the cash generating units for the purpose of impairment testing. The cash generating units rep-
resented in the Bank main segments.

2.15.2.  Other intangible assets
Is  the  intangible  assets  other  than  goodwill  and  computer  programs  (trademarks,  licenses,  contracts  for  benefits,  the 
benefits of contracting with clients).

Other intangible assets that are acquired by the Bank are recognized at cost less accumulated amortization and impair-
ment losses. Amortization is charged to the income statement on a straight-line basis over the estimated useful lives of 
the intangible asset with definite life. Intangible assets with indefinite life are not amortized and tested for impairment.

2.16.  leases
The accounting treatment for the finance lease is complied with law 95/1995, if the contract entitles the lessee to purchase 
the asset at a specified date and predefined value, or the current value of the total lease payments representing at least 90% 
of the value of the asset. The other leases contracts are considered operating leases contracts.

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2.16.1.  Being lessee
Finance lease contract recognizes the lease cost, including the cost of maintenance of the leased assets in the income 
statement for the period in which they occurred. If the Bank decides to exercise the right to purchase the leased asset the 
leased assets are capitalized and included in ‘property, plant and equipment’ and depreciated over the useful life of the 
expected remaining life of the asset in the same manner as similar assets.

Operating lease payments leases are accounted for on a straight-line basis over the periods of the leases and are included 
in ‘general and administrative expenses’.

2.16.2.  Being lessor
For finance lease, assets are recorded in the property, plant and equipment in the balance sheet and amortized over the 
expected useful life of this asset in the same manner as similar assets. Lease income is recognized on the basis of rate of re-
turn on the lease in addition to an amount corresponding to the cost of depreciation for the period. The difference between 
the recognized rental income and the total finance lease clients' accounts is transferred to the in the income statement 
until the expiration of the lease to be reconciled with a net book value of the leased asset. Maintenance and insurance 
expenses are charged to the income statement when incurred to the extent that they are not charged to the tenant.

In case there is objective evidence that the Bank will not be able to collect the of financial lease obligations, the finance 
lease payments are reduced to the recoverable amount.

For assets leased under operating lease it appears in the balance sheet under  property, plant and equipment, and depre-
ciated over the expected useful life of the asset in the same way as similar assets, and the lease income recorded less any 
discounts given to the lessee on a straight-line method over the contract period.

2.17.  cash and cash equivalents
For the purposes of the cash flow statement, cash and cash equivalents comprise balances with less than three months’ 
maturity from the date of acquisition, including cash and non-restricted balances with central banks, treasury bills and 
other eligible bills, loans and advances to banks, amounts due from other banks and short-term government securities.

2.18.  other  provisions
Provisions for restructuring costs and legal claims are recognized when the Bank has present legal or constructive obliga-
tions as a result of past events; where it is more likely than not that a transfer of economic benefit will be necessary to settle 
the obligation, and it can be reliably estimated.

2.20.  Income tax
Income tax on the profit and loss for the period and deferred tax are recognized in the income statement except for income 
tax relating to items of equity that are recognized directly in equity.

Income tax is recognized based on net taxable profit using the tax rates applicable on the date of the balance sheet in ad-
dition to tax adjustments for previous years.

Deferred taxes arising from temporary time differences between the book value of assets and liabilities are recognized in 
accordance with the principles of accounting and value according to the foundations of the tax, this is determining the 
value of deferred tax on the expected manner to realize or settle the values of assets and liabilities, using tax rates appli-
cable on the date of the balance sheet.

Deferred tax assets of the Bank recognized when there is likely to be possible to achieve profits subject to tax in the future 
to be possible through to use that asset, and is reducing the value of deferred tax assets with part of that will come from 
tax benefit expected during the following years, that in the case of expected high benefit tax, deferred tax assets will in-
crease within the limits of the above reduced.

2.21.  Borrowings
Borrowings are recognized initially at fair value net of transaction costs incurred. Borrowings are subsequently stated at 
amortized cost also any difference between proceeds net of transaction costs and the redemption value is recognized in 
the income statement over the period of the borrowings using the effective interest method.

2.22.  Dividends
Dividends on ordinary shares and profit sharing are recognized as a charge of equity upon the general assembly approval. 
Profit sharing includes the employees’ profit share and the Board of Directors’ remuneration as prescribed by the Bank's 
articles of incorporation and the corporate law.

2.23.  comparatives
Comparative figures have been adjusted to conform with changes in the presentation of the current period where necessary.

2.24. non-current assets held for sale
A non-current asset (or disposal group) to be classified as held for sale if its carrying amount will be recovered principally 
through a sale transaction rather than through continuing use.

In case of similar obligations, the related cash outflow should be determined in order to settle these obligations as a group. 
The provision is recognized even in case of minor probability that cash outflow will occur for an item of these obligations. 

Determining whether (and when) an asset stops being recovered principally through use and becomes recoverable prin-
cipally through sale.

When a provision is wholly or partially no longer required, it is reversed through profit or loss under other operating income (expenses). 

For an asset (or disposal group) to be classified as held for sale:

Provisions for obligations, other than those for credit risk or employee benefits, due within more than 12 months from the 
balance sheet date are recognized based on the present value of the best estimate of the consideration required to settle 
the present obligation on the balance sheet date. An appropriate pretax discount rate that reflects the time value of money 
is used to calculate the present value of such provisions. For obligations due within less than twelve months from the bal-
ance sheet date, provisions are calculated based on undiscounted expected cash outflows unless the time value of money 
has a significant impact on the amount of provision, then it is measured at the present value. 

2.19.  share based payments
The Bank applies an equity-settled, share-based compensation plan. The fair value of equity instruments recognized as an ex-
pense over the vesting period using appropriate valuation models, taking into account the terms and conditions upon which 
the equity instruments were granted. The vesting period is the period during which all the specified vesting conditions of a 
share-based payment arrangement are to be satisfied. Vesting conditions include service conditions, performance conditions 
and market performance conditions are taken into account when estimating the fair value of equity instruments on the date 
of grant. On each balance sheet date the number of options that are expected to be exercised are estimated. Recognizes esti-
mate changes, if any, in the income statement, and a corresponding adjustment to equity over the remaining vesting period.

The proceeds received net of any directly attributable transaction costs are credited to share capital (nominal value) and 
share premium when the options are exercised.

(a)  It must be available for immediate sale in its present condition, subject only to terms that are usual and customary for 

sales of such assets (or disposal groups);

(b) Its sale must be highly probable; 

The standard requires that non-current assets (and, in a 'disposal group', related liabilities and current assets,) meeting its 
criteria to be classified as held for sale be:

(a)  Measured at the lower of carrying amount and fair value less costs to sell, with depreciation on them ceasing; and
(b) Presented separately on the face of the statement of financial position with the results of discontinued operations pre-

sented separately in the income statement. 

2.25. Discontinued operation
Discontinued operation as 'a component of an entity that either has been disposed of, or is classified as held for sale, and 

(a)  Represents a separate major line of business or geographical area of operations,
(b) Is part of a single coordinated plan to dispose of a separate major line of business or geographical area of operations or
(c)  Is a subsidiary acquired exclusively with a view to resale.

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3.  Financial risk management
The Bank’s activities expose it to a variety of financial risks and those activities involve the analysis, evaluation, acceptance and 
management of some degree of risk or combination of risks. Taking risk is core to the financial business, and the operational 
risks are an inevitable consequence of being in business. The Bank’s aim is therefore to achieve an appropriate balance between 
risk and rewards and minimize potential adverse effects on the Bank’s financial performance. The most important types of fi-
nancial risks are credit risk, market risk, liquidity risk and other operating risks. Also market risk includes exchange rate risk, 
rate of return risk and other prices risks. 

The Bank’s risk management policies are designed to identify and analyze these risks, to set appropriate risk limits and con-
trols, and to monitor the risks and adherence to limits by means of reliable and up-to-date information systems. The Bank 
regularly reviews its risk management policies and systems to reflect changes in markets, products and emerging best practice.

Risk management is carried out by risk department under policies approved by the Board of Directors. Bank treasury identifies, 
evaluates and hedges financial risks in close co-operation with the Bank’s operating units.

3.1.1.2. Debt instruments and treasury and other bills
For debt instruments and bills, external rating such as standard and poor’s rating or their equivalents are used for man-
aging of the credit risk exposures, and if this rating is not available, then other ways similar to those used with the credit 
customers are uses. The investments in those securities and bills are viewed as a way to gain a better credit quality map-
ping and maintain a readily available source to meet the funding requirement at the same time.

3.1.2.  Risk limit control and mitigation policies
The Bank manages, limits and controls concentrations of credit risk wherever they are identified − in particular, to indi-
vidual counterparties and banks, and to industries and countries. 

The Bank structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to 
one borrower, or groups of borrowers, and to geographical and industry segments. Such risks are monitored on a revolving 
basis and subject to an annual or more frequent review, when considered necessary. Limits on the level of credit risk by 
individual, counterparties, product, and industry sector and by country are approved quarterly by the Board of Directors.

The Board provides written principles for overall risk management, as well as written policies covering specific areas, such as for-
eign exchange risk, interest rate risk, credit risk, use of derivative financial instruments and non-derivative financial instruments. 
In addition, credit risk management is responsible for the independent review of risk management and the control environment.

The exposure to any one borrower including banks and brokers is further restricted by sub-limits covering on- and off-
balance sheet exposures, and daily delivery risk limits in relation to trading items such as forward foreign exchange con-
tracts. Actual exposures against limits are monitored daily.

3.1.  credit risk
The Bank takes on exposure to credit risk, which is the risk that counterparty will cause a financial loss for the Bank by 
failing to discharge an obligation. Management therefore carefully manages its exposure to credit risk. Credit exposures 
arise principally in loans and advances, debt securities and other bills. There is also credit risk in off-balance sheet finan-
cial arrangements such as loan commitments. The credit risk management and control are centralized in a credit risk 
management team in bank treasury and reported to the Board of Directors and head of each business unit regularly.

3.1.1.  Credit risk measurement
3.1.1.1. Loans and advances to banks and customers
In measuring credit risk of loans and facilities to banks and customers at a counterparty level, the Bank reflects three 
components (i) the ‘probability of default’ by the client or counterparty on its contractual obligations (ii) current expo-
sures to the counterparty and its likely future development, from which the Bank derive the ‘exposure at default’; and (iii) 
the likely recovery ratio on the defaulted obligations (the ‘loss given default’).

These credit risk measurements, which reflect expected loss (the ‘expected loss model’) are required by the Basel commit-
tee on banking regulations and the supervisory practices (the Basel committee), and are embedded in the Bank’s daily 
operational management. The operational measurements can be contrasted with impairment allowances required under 
EAS 26, which are based on losses that have been incurred on the balance sheet date (the ‘incurred loss model’) rather 
than expected losses (note 3.1). 

The Bank assesses the probability of default of individual counterparties using internal rating tools tailored to the various 
categories of counterparty. They have been developed internally and combine statistical analysis with credit officer judg-
ment and are validated, where appropriate. Clients of the Bank are segmented into four rating classes. The Bank’s rating 
scale, which is shown below, reflects the range of default probabilities defined for each rating class.  This means that, in 
principle, exposures migrate between classes as the assessment of their probability of default changes. The rating tools 
are kept under review and upgraded as necessary. The Bank regularly validates the performance of the rating and their 
predictive power with regard to default events.

Bank’s rating 
1 
2 
3 
4 

Description of the grade
Performing loans
Regular watching
Watch list
Non-performing loans

Exposure to credit risk is also managed through regular analysis of the ability of borrowers and potential borrowers to 
meet interest and capital repayment obligations and by changing these lending limits where appropriate.

Some other specific control and mitigation measures are outlined below:

3.1.2.1. Collateral
The Bank sets a range of policies and practices to mitigate credit risk. The most traditional of these is the taking of security 
for funds advances, which is common practice. The Bank implements guidelines on the acceptability of specific classes of 
collateral or credit risk mitigation. The principal collateral types for loans and advances are:

•	 Mortgages over residential properties.
•	 Mortgage business assets such as premises, and inventory.
•	 Mortgage financial instruments such as debt securities and equities.

Longer-term finance and lending to corporate entities are generally secured; revolving individual credit facilities are gen-
erally unsecured. In addition, in order to minimize the credit loss the Bank will seek additional collateral from the coun-
terparty as soon as impairment indicators are noticed for the relevant individual loans and advances. 

Collateral held as security for financial assets other than loans and advances is determined by the nature of the instru-
ment. Debt securities, treasury and other governmental securities are generally unsecured, with the exception of asset-
backed securities and similar instruments, which are secured by portfolios of financial instruments.

3.1.2.2. Derivatives
The Bank maintains strict control limits on net open derivative positions (i.e., the difference between purchase and sale 
contracts), by both amount and term. At any one time, the amount subject to credit risk is limited to the current fair value 
of instruments that are favorable to the Bank (i.e., assets with positive fair value), which in relation to derivatives is only a 
small fraction of the contract, or notional values used to express the volume of instruments outstanding. This credit risk 
exposure is managed as part of the overall lending limits with customers, together with potential exposures from market 
movements. Collateral or other security is not usually obtained for credit risk exposures on these instruments, except 
where the Bank requires margin deposits from counterparties. 

Settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a cor-
responding receipt in cash, securities or equities. Daily settlement limits are established for each counterparty to cover 
the aggregate of all settlement risk arising from the Bank market transactions on any single day.

Loss given default or loss severity represents the Bank expectation of the extent of loss on a claim should default occur. It is 
expressed as percentage loss per unit of exposure and typically varies by type of counterparty, type and seniority of claim 
and availability of collateral or other credit mitigation.

3.1.2.3. Master netting arrangements
The Bank further restricts its exposure to credit losses by entering into master netting arrangements with counterpar-
ties with which it undertakes a significant volume of transactions. Master netting arrangements do not generally result 

128

annual report 2015

annual report 2015 129

financial statements: separate

years of excellence

in an offset of balance sheet assets and liabilities, as transactions are usually settled on a gross basis. However, the credit 
risk associated with favorable contracts is reduced by a master netting arrangement to the extent that if a default occurs, 
all amounts with the counterparty are terminated and settled on a net basis. The Bank overall exposure to credit risk on 
derivative instruments subject to master netting arrangements can change substantially within a short period, as it is af-
fected by each transaction subject to the arrangement.

3.1.2.4. Credit related commitments
The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and 
standby letters of credit carry the same credit risk as loans. Documentary and commercial letters of credit – which are 
written undertakings by the Bank on behalf of a customer authorizing a third party to draw drafts on the Bank up to a 
stipulated amount under specific terms and conditions – are collateralized by the underlying shipments of goods to which 
they relate and therefore carry less risk than a direct loan.

Commitments to extend credit represent unused portions of authorizations to extend credit in the form of loans, guaran-
tees or letters of credit. With respect to credit risk on commitments to extend credit, the Bank is potentially exposed to 
loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused 
commitments, as most commitments to extend credit are contingent upon customers maintaining specific credit stan-
dards. The Bank monitors the term to maturity of credit commitments because longer-term commitments generally have 
a greater degree of credit risk than shorter-term commitments.

Impairment and provisioning policies

3.1.3. 
The internal rating system described in Note 3.1.1 focus on the credit-quality mapping from the lending and investment 
activities perspective. Conversely, for only financial reporting purposes impairment losses are recognized for that has 
been incurred on the balance sheet date when there is an objective evidence of impairment. Due to the different method-
ologies applied, the amount of incurred impairment losses in balance sheet are usually lower than the amount determined 
from the expected loss model that is used for internal operational management and CBE regulation purposes.

The impairment provision reported in balance sheet at the end of the period is derived from each of the four internal credit 
risk ratings. However, the majority of the impairment provision is usually driven by the last two rating degrees. The follow-
ing table illustrates the proportional distribution of loans and advances reported in the balance sheet for each of the four 
internal credit risk ratings of the Bank and their relevant impairment losses:

Bank’s rating

1-Performing loans
2-Regular watching
3-Watch list
4-Non-Performing loans

 December 31, 2015

December 31, 2014

Loans and 
advances (%)

Impairment 
provision (%)

Loans and 
advances (%)

Impairment 
provision (%)

82.27
9.32
4.43
3.98

30.70
12.97
21.78
34.55

86.69
6.70
1.95
4.66

33.91
11.24
5.53
49.32

The internal rating tools assists management to determine whether objective evidence of impairment exists under EAS 26, 
based on the following criteria set by the Bank:

•	 Cash flow difficulties experienced by the borrower or debtor
•	 Breach of loan covenants or conditions
•	 Initiation of bankruptcy proceedings
•	 Deterioration of the borrower’s competitive position
•	 Bank granted concessions may not be approved under normal circumstances due to economic, legal reasons and financial 

difficulties facing the borrower
•	 Deterioration of the collateral value
•	 Deterioration of the credit situation

The Bank’s policy requires the review of all financial assets that are above materiality thresholds at least annually or more 
regularly when circumstances require. Impairment provisions on individually assessed accounts are determined by an 
evaluation of the incurred loss at balance-sheet date, and are applied to all significant accounts individually. The assess-
ment normally encompasses collateral held (including re-confirmation of its enforceability) and the anticipated receipts 
for that individual account. Collective impairment provisions are provided portfolios of homogenous assets by using the 
available historical loss experience, experienced judgment and statistical techniques.

3.1.4.  Pattern of measuring the general banking risk
In addition to the four categories of the Bank's internal credit ratings indicated in note 3.1.1, management classifies loans 
and advances based on more detailed subgroups in accordance with the CBE regulations. Assets exposed to credit risk 
in these categories are classified according to detailed rules and terms depending heavily on information relevant to the 
customer,  his  activity,  financial  position  and  his  repayment  track  record.  The  Bank  calculates  required  provisions  for 
impairment of assets exposed to credit risk, including commitments relating to credit on the basis of rates determined 
by CBE. In case, the provision required for impairment losses as per CBE credit worthiness rules exceeds the required 
provisions by the application used in balance sheet preparation in accordance with EAS. That excess shall be debited to 
retained earnings and carried to the general banking risk reserve in the equity section. Such reserve is always adjusted, on 
a regular basis, by any increase or decrease so, that reserve shall always be equivalent to the amount of increase between 
the two provisions. Such reserve is not available for distribution.

Provision% Internal rating

Below is a statement of institutional worthiness according to internal ratings compared with CBE ratings and rates of 
provisions needed for assets impairment related to credit risk:
Categorization
CBE Rating
Low risk
1
Average risk
2
Satisfactory risk
3
Reasonable risk
4
Acceptable risk
5
Marginally acceptable risk
6
Watch list
7
Substandard
8
Doubtful
9
Bad debts
10

Categorization
Performing loans
Performing loans
Performing loans
Performing loans
Performing loans
Regular watching
Watch list
Non performing loans 
Non performing loans 
Non performing loans 

0%
1%
1%
2%
2%
3%
5%
20%
50%
100%

1
1
1
1
1
2
3
4
4
4

3.1.5. Maximum exposure to credit risk before collateral held

In balance sheet items exposed to credit risk

Treasury bills and other  governmental notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdraft
 - Credit cards
 - Personal loans
 - Mortgages
 - Other loans
 Corporate:
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
- Investments in subsidiary and associates
Total
Off balance sheet items exposed to credit risk
Financial guarantees
Customers acceptances
Letters of credit (import and export)
Letter of guarantee
Total

Dec. 31, 2015
EGP Thousands
22,130,170

Dec. 31, 2014
EGP Thousands
30,461,627

5,504,524
48,342
(9,899)

1,583,233
2,001,159
8,073,622
298,817
20,881

8,936,219
27,811,737
14,088,786
84,402
(14,375)
(4,709,107)
(1,002,669)
80,995

54,818,500
12,600
139,757,937

2,741,310
504,774
862,279
29,640,729
33,749,092

3,335,297
132,673
(14,582)

1,438,217
1,010,014
5,729,054
325,266
20,934

7,192,728
25,008,383
12,645,169
216,429
(5,568)
(3,441,757)
(859,052)
52,188

36,383,095
564,686
120,194,801

2,453,307
757,509
1,289,834
23,262,617
27,763,267

130

annual report 2015

annual report 2015 131

financial statements: separate

years of excellence

The above table represents the Bank Maximum exposure to credit risk on December 31, 2015, before taking account of any 
held collateral.

For assets recognized on balance sheet, the exposures set out above are based on net carrying amounts as reported in the 
balance sheet.

As shown above 40.99% of the total maximum exposure is derived from loans and advances to banks and customers while  
investments in debt instruments represents 43.16%.

Management is confident in its ability to continue to control and sustain minimal exposure of credit risk resulting from 
both its loans and advances portfolio and debt instruments based on the following:

•	 91.59% of the loans and advances are concentrated in the top two grades of the internal credit risk rating system.
•	 96.02% of loans and advances portfolio are considered to be neither past due nor impaired.
•	 Loans and advances assessed individualy are valued EGP thousands 2,505,293.
•	 The Bank has implemented more prudent processes when granting loans and advances during the financial year ended 

on December 31, 2015.

•	 97.09% of the investments in debt Instruments are Egyptian sovereign instruments.

3.1.6.  Loans and advances
Loans and advances are summarized as follows:

Neither past due nor impaired 
Past due but not impaired 
Individually impaired 
Gross
Less: 
Impairment provision
Unamortized bills discount
Unearned interest
Net

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

Loans and 
advances to 
customers
56,649,081
3,765,257
2,484,518
62,898,856

4,709,107
14,375
1,002,669
57,172,705

Loans and 
advances to 
banks
27,567
-
20,775
48,342

9,899
-
-
38,443

Loans and 
advances to 
customers
48,711,552
2,397,998
2,476,644
53,586,194

3,441,757
5,568
859,052
49,279,817

Loans and 
advances to 
banks
107,617
-
25,056
132,673

14,582
-
-
118,091

Impairment provision losses for loans and advances reached EGP 4,719,006 thousand.

During the year the Bank’s total loans and advances increased by 17.18% .

In order to minimize the propable exposure to credit risk, the Bank focuses more on the business with large enterprises,banks 
or retail customers with good credit rating or sufficient collateral.

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annual report 2015

annual report 2015 133

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial statements: separate

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Loans and advances restructured
Restructuring activities include reschaduling arrangements, obligatory management programs, modification and defer-
ral of payments. The application of  restructuring policies are based on indicators or criteria of credit performance of the 
borrower that is based on the personal judgment of the management, indicate that payment will most likely continue. Re-
structuring is commonly applied to term loans, specially customer loans. Renegotiated loans totaled at the end of the year

Loans and advances to customer
Corporate
 - Direct loans
Total

Dec. 31, 2015

Dec. 31, 2014

3,126,928
3,126,928

3,243,393
3,243,393

3.1.7.  Debt instruments, treasury bills and other governmental notes
The table below presents an analysis of debt instruments, treasury bills and other governmental notes by rating agency 
designation at end of financial period, based on Standard & Poor’s ratings or their equivalent:

Dec. 31, 2015

AAA
AA- to AA+
A- to A+
Lower than A-
Unrated
Total

Treasury bills  
and other gov. 
notes
-
-
-
-
22,130,170
22,130,170

Trading 
financial debt 
instruments
-
-
-
-
5,504,524
5,504,524

Non-trading 
financial debt 
instruments
168,408
467,645
937,758
1,087,336
52,157,353
54,818,500

EGP Thousands

Total

168,408
467,645
937,758
1,087,336
79,792,047
82,453,194

3.1.8.  Concentration of risks of financial assets with credit risk exposure
3.1.8.1. Geographical sectors
Following is a breakdown of the Bank’s main credit exposure at their book values categorized by geographical region at 
the end of the current year. 

The Bank has allocated exposures to regions based on the country of domicile of its counterparties.

Dec. 31, 2015

Treasury bills and other  governmental notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdrafts
 - Credit cards
 - Personal loans
 - Mortgages
 - Other loans
 Corporate:
 - Overdrafts
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
- Investments in associates
Total

Cairo

22,130,170

Alex, Delta and 
Sinai
-

5,504,524
48,342
(9,899)

950,784
1,670,160
5,383,836
245,773
-

7,413,533
19,675,531
12,150,627
72,402
(14,375)
(4,709,107)
(796,670)
80,995

-
-
-

474,132
279,704
2,218,448
46,719
20,881

1,310,932
6,864,143
1,634,739
12,000
-
-
(176,141)
-

EGP Thousands

Upper Egypt

Total

-

-
-
-

158,317
51,295
471,338
6,325
-

211,754
1,272,063
303,420
-
-
-
(29,858)
-

22,130,170

5,504,524
48,342
(9,899)

1,583,233
2,001,159
8,073,622
298,817
20,881

8,936,219
27,811,737
14,088,786
84,402
(14,375)
(4,709,107)
(1,002,669)
80,995

54,818,500
12,600
124,627,726

-
-
12,685,557

-
-
2,444,654

54,818,500
12,600
139,757,937

134

annual report 2015

annual report 2015 135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial statements: separate

years of excellence

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3.2.  Market risk
Market risk represnted as fluctuations in fair value or future cash flow, including foreign exchange rates and commodity 
prices, interest rates, credit spreads and equity prices will reduce the Bank’s income or the value of its portfolios. the Bank 
separates exposures to market risk into trading or non-trading portfolios.

Market risks are measured, monitored and controlled by the market risk management department. In addition, regular 
reports are submitted to the Asset and Liability Management Committee (ALCO), Board Risk Committee and the heads 
of each business unit.

Trading portfolios include positions arising from market-making, position taking and others designated as marked-to-mar-
ket. Non-trading portfolios include positions that primarily arise from the interest rate management of the group’s retail 
and commercial banking assets and liabilities, financial investments designated as available for sale and held-to-maturity.

3.2.1.  Market risk measurement techniques
As part of the management of market risk, the Bank undertakes various hedging strategies. the Bank also enters into 
interest rate swaps to match the interest rate risk associated with the fixed-rate long-term debt instrument and loans to 
which the fair value option has been applied . 

3.2.1.1. Value at Risk
The Bank applies a “Value at Risk” methodology (VaR) to its trading and non-trading portfolios, to estimate the market 
risk of  positions held and the maximum losses expected under normal market conditions, based upon a number of as-
sumptions for various changes in market conditions. 

VaR  is  a  statistically  based  estimate  of  the  potential  loss  on  the  current  portfolio  from  adverse  market  movements.  It 
expresses the ‘maximum’ amount the Bank might lose , but only to a certain level of confidence (95%). There is therefore 
a specified statistical probability (5%) that actual loss could be greater than the VaR estimate. The VaR model assumes 
a certain ‘holding period’ until positions can be closed (  1 Day). The Bank is assessing the historical movements in the 
market prices based on volatilities and correlations data for the past five years.  The use of this approach does not prevent 
losses outside of these limits in the event of more significant market movements.

As VaR constitutes an integral part of the Bank’s market risk control regime, the Market Risk Management set Soft VaR 
Limits, trading book, which have been approved by the board, and are monitored and reported on a daily basis to the Se-
nior Management. In addition, monthly limits compliance is reported to the ALCO.

The Bank has developed the internal model to calculate VaR and is not yet approved by the Central Bank as the regulator 
is currently applying and requiring banks to calculate the Market Risk Capital Requirements according to Basel II Stan-
dardized Approach.

3.2.1.2. Stress tests
Stress tests provide an indication of the potential size of losses that could arise under extreme market conditions. There-
fore, bank computes on a daily basis trading Stress VaR, combined with trading Normal VaR to capture the abnormal 
movements infinancial markets and to give more comprehensive picture of risk. The results of the stress tests are reviewed 
by the ALCO on a monthly basis and the board risk committee on a quarterly basis.

3.2.2.  Value at risk (VaR) Summary
Total VaR by risk type

Foreign exchange risk
Interest rate risk
 - For non trading purposes
 - For trading purposes
Equities risk
Portfolio managed by others risk
Investment fund
Total VaR

EGP Thousands

Medium
248
157,097
134,436
22,661
-
5,072
361
156,811

Dec. 31, 2015
High
1,894
258,851
217,625
41,227
-
7,426
492
257,954

Low
5
96,690
88,109
8,581
-
2,689
287
96,562

Medium
42
81,711
70,306
11,405
84
4,132
357
81,859

Dec. 31, 2014
High
351
125,871
107,791
18,080
141
6,817
549
126,094

Low
3
63,594
56,307
7,288
-
1,108
223
63,618

136

annual report 2015

annual report 2015 137

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1
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial statements: separate

years of excellence

Trading portfolio VaR by risk type

 Foreign exchange risk
 Interest rate risk
 - For trading purposes
Equities risk
Funds managed by others risk
Investment fund
Total VaR

Medium
248

Dec. 31, 2015
High
1,894

Low
5

Medium
42

Dec. 31, 2014
High
351

22,661
-
5,072
361
23,462

41,227
-
7,426
492
41,655

8,581
-
2,689
287
11,345

11,405
84
4,132
357
12,451

18,080
141
6,817
549
18,815

Non trading portfolio VaR by risk type

 Interest rate risk
 - For non trading purposes
Total VaR

Medium

134,436
134,436

Dec. 31, 2015
High

Low

Medium

Dec. 31, 2014
High

217,625
217,625

88,109
88,109

70,306
70,306

107,791
107,791

Low
3

7,288
-
1,108
223
8,790

Low

56,307
56,307

The aggregate of the trading and non-trading VaR results does not constitute the Bank’s VaR due to correlations and con-
sequent diversification effects between risk types and portfolio types.

3.2.3.  Foreign exchange risk
The Bank’s financial position and cash flows are exposed to fluctuations in foreign currency exchange rates. The Board 
sets limits on the level of exposure by currency and in aggregate for both  overnight and intra-day positions, which are 
monitored daily. The table below summarizes the Bank’s exposure to foreign currency exchange rate risk and Bank’s fi-
nancial instruments at carrying amounts, categorized by currency.

EGP

USD

EUR

Equivalent EGP Thousands
Total

Other

GBP

9,349,647

356,876

76,434

30,879

35,118

9,848,954

8,508,366

9,679,891

2,355,831

330,860

127,357

21,002,305

18,041,899

4,369,826

589,428

5,692,538
-

155,839
48,342

-
-

-

-
-

-

-
-

23,001,153

5,848,377
48,342

Interest rate risk

3.2.4. 
The Bank takes on exposure to the effects of fluctuations in the prevailing levels of market interest rates on both its fair 
value and cash flow risks. Interest margins may increase as a result of such changes but profit may  decrease in the event 
that unexpected movements arise.The Board sets limits on the gaps of interest rate repricing that may be undertaken, 
which is monitored by bank’s Risk Management Department.

The table below summarizes the Bank’s exposure to interest rate risks. It includes the Bank’s financial instruments at car-
rying amounts, categorized by the earlier of repricing or contractual maturity dates.

Dec. 31, 2015

Up to 1 Month 1-3 Months 3-12 Months

1-5 years Over 5 years

Non-Interest 
Bearing

Total

Financial assets
Cash and balances with cen-
tral bank
Due from  banks
Treasury bills and other  gov-
ernmental notes*
Trading financial assets
Gross loans and advances to 
banks
Gross loans and advances to 
customers
Derivatives financial instru-
ments  (including IRS notional 
amount)
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivatives financial instru-
ments (including IRS notional 
amount)
Long term loans
Total financial liabilities

-

-

-

16,368,055

4,150,629

130,424

1,432,274

4,163,254

17,405,625

-

-

-

-

-

-

9,848,954

9,848,954

353,197

21,002,305

-

23,001,153

157,338

2,252

-

838

101,151

3,478,339

1,925,032

186,517

5,848,377

-

45,252

-

39,918,293

7,659,403

9,164,763

5,205,019

951,378

-

-

48,342

62,898,856

383,992

37,006

1,120,238

6,584,035

208,712

12,924

8,346,907

896,975
-
-

318,479
-
-
59,159,179 16,329,609

3,372,459
5,228
-

10,632,983
237,871
-
31,299,888 54,775,207 13,955,976

30,444,441
9,018,121
-

623,738
-
12,600

46,289,075
9,261,220
12,600
11,037,930 186,557,789

1,391,139
63,193,619

73,899
16,302,639

76,604
15,545,522

-
32,586,811

-
1,356,003

59,127

1,600,769
26,385,328 155,369,922

3,277,069

4,786,309

13,496

286,013

-

48,760

8,411,647

46,925

3,649
67,908,752 21,166,496

46,372

34,382
15,681,994 32,907,206

-
1,356,003

131,328
26,493,215 165,513,666

-

36,576,310

24,854,523

1,272,045

114,885

81,093

62,898,856

Total interest re-pricing gap (8,749,573) (4,836,887)

15,617,894 21,868,001 12,599,973 (15,455,285)

21,044,123

68,023

12,925

47

-

-

80,995

* After adding Reverse repos and deducting Repos.

44,343,759
9,261,220
12,600
131,854,362

1,945,316
-
-
41,423,538

-
-
-
4,293,785

-
-
-
476,624

-
-
-
243,568

46,289,075
9,261,220
12,600
178,291,877

303,105
113,626,284
96,928
131,328
114,157,645

1,241,688
36,285,344
48,760
-
37,575,792

42,426
4,813,066
47
-
4,855,539

11,651
461,909
-
-
473,560

1,899
183,319
-
-
185,218

1,600,769
155,369,922
145,735
131,328
157,247,754

17,696,717

3,847,746

(561,754)

3,064

58,350

21,044,123

3.3.  liquidity risk
Liquidity risk is the risk that the Bank  does not have sufficient financial resources to meet its obligations arises from its 
financial liabilities as they fall due or to replace funds when they are withdrawn. The consequence may be the failure to 
meet obligations to repay depositors and fulfill lending commitments.

3.3.1.  Liquidity risk management process
The Bank’s liquidity management process, is carried by the assets and Liabilities Management Department and moni-
tored independently by the Risk Management Department, which includes:

Projecting cash flows by major currency under various stress scenarios and considering the level of liquid assets necessary 
in relation thereto:

•	 The Bank maintains an active presence in global money markets to enable this to happen.
•	 Maintaining a diverse range of funding sources with back-up facilities.
•	 Monitoring balance sheet liquidity and advances to core funding ratios against internal and Central Bank of Egypt regulations.
•	 Managing the concentration and profile of debt maturities. 
•	 Monitoring and reporting takes the form of cash flow measurement and projections for the next day, week and month re-
spectively, as these are key periods for liquidity management. The starting point for those assets projections is an analysis 
of the contractual maturity of the financial liabilities and the expected collection date of the financial assets. Bank’s 
Risk Management Department also monitors unmatched medium-term

annual report 2015 139

Dec. 31, 2015
Financial assets
Cash and balances with central 
bank
Due from banks
Treasury bills and other  govern-
mental notes
Trading financial assets
Gross loans and advances to banks
Gross loans and advances to 
customers
Derivative financial instruments
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivative financial instruments
Long term loans
Total financial liabilities

Net on-balance sheet financial 

position 

138

annual report 2015

financial statements: separate

years of excellence

3.3.2.  Funding approach
Sources of liquidity are regularly reviewed jointly by  the Bank’s Assets & Liabilities Management Department and Con-
sumer Banking to maintain a wide diversification within currencies, geographical area, depositors, products and tenors.

The table below analyses the Bank’s derivative undiscounted financial liabilities that will be settled on a net basis into 
maturity groupings based on the remaining period of the balance sheet to the contractual maturity date. The amounts 
disclosed in the table are the contractual undiscounted cash flows:

3.3.3.  Non-derivative cash flows
The table below presents the undiscounted cash flows payable by the Bank under non-derivative financial liabilities by re-
maining contractual maturities and the maturities assumption for non contractual  products are based on there behavior 
studies.

Dec. 31, 2015

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contrac-

tual and non contractual 
maturity dates)

Total financial assets (con-
tractual and non con-
tractual maturity dates)

Dec. 31, 2014

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contrac-

tual and non contractual 
maturity dates)

Total financial assets (con-
tractual and non con-
tractual maturity dates)

Up to
 1 month

One to three
months

Three months 
to one year

One year to
 five years

Over five
 years

Total
EGP Thousands

1,450,264
21,653,305
46,925

73,900
18,636,129
3,649

76,605
42,695,183
46,372

-
69,919,823
34,382

-
2,465,482
-

1,600,769
155,369,922
131,328

23,150,494

18,713,678

42,818,160

69,954,205

2,465,482

157,102,019

29,723,449

15,309,386

32,853,492

78,479,205

22,348,416

178,713,948

Up to
 1 month

One to three
months

Three months 
to one year

One year to
 five years

Over five
 years

Total
EGP Thousands

1,095,684
19,313,598
36,598

-
18,440,963
21,049

35,701
41,652,782
143,678

-
41,041,666
41,553

-
1,795,924
-

1,131,385
122,244,933
242,878

20,445,880

18,462,012

41,832,161

41,083,219

1,795,924

123,619,196

20,615,797

17,495,479

39,589,765

52,400,429

13,549,584

143,651,054

Assets available to meet all of the liabilities and to cover outstanding loan commitments include cash, due from CBE and 
due from banks, treasury bills, other government notes , loans and advances to banks and customers. 

In the normal course of business, a proportion of customer loans contractually repayable within one year will be extend-
ed. In addition, debt instrument and treasury bills and other governmental notes have been pledged to secure liabilities. 
The Bank would also be able to meet unexpected net cash outflows by selling securities and accessing additional funding 
sources such as asset-backed markets.

3.3.4.  Derivative cash flows
Derivatives settled on a net basis
The Bank’s derivatives that will be settled on a net basis include: 

Foreign  exchange  derivatives:  exchange  traded  options  and  over-the-counter  (OTC)  ,exchange  traded  forwards  cur-
rency options.

Interest rate derivatives: interest rate swaps, forward rate agreements, OTC and exchange traded interest rate options, 
other interest rate contracts and exchange traded futures .

Dec. 31, 2015

Liabilities 
Derivatives financial instruments
 - Foreign exchange derivatives
 - Interest rate derivatives
Total

Off balance sheet items

Dec. 31, 2015
Letters of credit, guarantees and other 
commitments
Total

Dec. 31, 2015
Loans commitments (Customers limit 
authorized not utilized)
Total

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total

EGP Thousands

74,061
-
74,061

12,272
-
12,272

10,641
-
10,641

-
47,094
47,094

-
1,667
1,667

96,974
48,761
145,735

Up to 1 year

20,632,761

20,632,761

Up to 1 year

21,976,059

21,976,059

1-5 years

7,382,522

7,382,522

1-5 years

2,004,904

2,004,904

Over 5 years 

2,992,499

2,992,499

Over 5 years 

256,445

256,445

EGP Thousands
Total

31,007,782

31,007,782

EGP Thousands
Total

24,237,408

24,237,408

3.4.  fair value of financial assets and liabilities
3.4.1.  Financial instruments not measured at fair value
The table below summarizes the book value and fair value of those financial assets and liabilities not presented on the 
Bank’s balance sheet at their fair value.

Financial assets
Due from banks
Gross loans and advances to banks
Gross loans and advances to cus-

tomers
 - Individual
 - Corporate 
Financial investments
Held to Maturity
Total financial assets
Financial liabilities
Due to banks 
Due to customers
Long term loans
Total financial liabilities

Book value 

Fair value

Dec. 31, 2015

Dec. 31, 2014

Dec. 31, 2015

Dec. 31, 2014

21,002,305
48,342

9,279,896
132,673

21,002,305
48,342

9,279,896
132,673

11,977,712
50,921,144

9,261,220
93,210,723

1,600,769
155,369,922
131,328
157,102,019

8,523,485
45,062,709

9,160,746
72,159,509

1,131,385
122,244,933
242,878
123,619,196

11,977,712
50,921,144

9,261,220
93,210,723

1,600,769
155,369,922
131,328
157,102,019

8,523,485
45,062,709

9,160,746
72,159,509

1,131,385
122,244,933
242,878
123,619,196

Due from banks
The fair value of floating rate placements and overnight deposits is their carrying amount. The estimated fair value of fixed 
interest bearing deposits is based on discounted cash flows using prevailing money-market interest rates for debts with 
similar credit risk and similar maturity date.

Loans and advances to banks
Loans and advances to banks represented in loans do not considering bank placing. The expected fair value of the loans 
and advances represents the discounted value of future cash flows expected to be collected. Cash flows are discounted 
using the current market rate to determine fair value.

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Loans and advances to customers
Loans and advances are net of provisions for impairment. The estimated fair value of loans and advances represents the 
discounted amount of estimated future cash flows expected to be received. Expected cash flows are discounted at current 
market rates to determine fair value.

Financial Investments
Investment securities include only interest-bearing assets held to maturity assets classified as available for sale are mea-
sured at fair value. 

Fair value for held-to-maturity assets is based on market prices or broker/dealer price quotations. Where this information 
is not available, fair value is estimated using quoted market prices for securities with similar credit, maturity and yield 
characteristics.

Due to other banks and customers
The estimated fair value of deposits with no stated maturity, which includes non-interest-bearing deposits, is the amount 
repayable on demand. The estimated fair value of fixed interest-bearing deposits and other borrowings not quoted in an 
active market is based on discounted cash flows using interest rates for new debts with similar maturity date.

3.5  capital management
For capital management purposes, the Bank’s capital includes total equity as reported in the balance sheet plus some 
other  elements  that  are  managed  as  capital.  The  Bank  manages  its  capital  to  ensure  that  the  following  objectives  are 
achieved:

•	 Compliance with the legally imposed capital requirements in Egypt.
•	 Protecting the Bank’s ability to continue as a going concern and enabling it to generate yield for shareholders and other 

parties dealing with the bank. 

•	 Maintaining a strong capital base to enhance growth of the Bank’s operations.

Capital adequacy and the use of regulatory capital are monitored on a daily basis by the Bank’s management, employing 
techniques based on the guidelines developed by the Basel Committee as implemented by the banking supervision unit 
in the Central Bank of Egypt. 

The required data is submitted to the Central Bank of Egypt on a quarterly basis.

Central Bank of Egypt requires the following:

•	 Maintaining EGP 500 million as a minimum requirement for the issued and paid-in capital.
•	 Maintaining a minimum level of capital adequacy ratio of 10%, calculated as the ratio between total value of the capital 

elements, and the risk-weighted assets and contingent liabilities of the Bank.

Tier one: 
Tier one, comprised of paid-in capital (after deducting the book value of treasury shares), retained earnings and  reserves 
resulting from the distribution of  profits except the banking risk reserve and deducting previously recognized goodwill 
and any retained losses

Tier two: 
Represents the gone concern capital which comprised of general risk provision according to the impairment provision 
guidelines issued by the Central Bank of Egypt for to the maximum of 1.25% risk weighted assets and contingent liabili-
ties, subordinated loans with more than five years to maturity (amortizing 20% of its carrying amount in each year of 
the remaining five years to maturity) and 45% of the increase in fair value than book value for available for sale , held to 
maturity, subsidiaries and associates investments.

When calculating the numerator of capital adequacy ratio, the rules set limits of total tier 2 to no more than tier 1 capital 
and also limits the subordinated to no more than 50% of tier1.

Assets risk weight scale ranging from zero to 100% based on the counterparty risk to reflect the related credit risk scheme, 
taking into considration the cash collatrals. Similar criteria are used for off balance sheet items after adjusting it to reflect 
the nature of contingency and the potential loss of those amounts. The Bank has complied with all local capital adequacy 
requirements for the current year.

The tables below summarizes the compositions of teir 1, teir 2 , the capital adequacy ratio and leverage ratio.

1. The capital adequacy ratio

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands
Restated**
9,081,734
-
4,740,169
(61,234)
(625,080)
13,135,589

11,470,603
(209,842)
2,446,048
(64,566)
(2,440,566)
11,201,677

Tier 1 capital
Share capital (net of the treasury shares)
Goodwill
Reserves
Retained Earnings (Losses)
Total deductions from tier 1 capital common equity
Total qualifying tier 1 capital
Tier 2 capital
45% of special reserve
45% of the Increase in fair value than the book value for  available for 
sale and held to maturity investments
Impairment provision for loans and regular contingent liabilities
Total qualifying tier 2 capital
Total capital 1+2
Risk weighted assets and contingent liabilities
Total credit risk
Total market risk
Total operational risk
Total 
*Capital adequacy ratio (%)
*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 24 December 2012.
**After 2014 profit distribution.
After the approval of appropriation account for the year 2015, The capital adequacy ratio will reach 16.23% 

70,426,788
3,179,692
10,064,534
83,671,014
16.77%

79,632,761
4,030,778
12,354,714
96,018,253
12.72%

997,201
1,011,210
12,212,887

879,836
895,648
14,031,237

13,960

15,763

49

49

2. Leverage ratio

Total qualifying tier 1 capital
On-balance sheet items & derivatives 
Off-balance sheet items
Total exposures
*Percentage

Dec. 31, 2015
EGP Thousands
11,201,677
182,420,706
23,484,346
205,905,052
5.44%

*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 14 July 2015.

4.  Critical accounting estimates and judgments
The Bank makes estimates and assumptions that affect the reported amounts of assets and liabilities within the next financial 
year. 

Estimates and judgments are continually evaluated and based on historical experience and other factors, including expecta-
tions of future events that are believed to be reasonable under the circumstances and available information.

Impairment losses on loans and advances

4.1. 
The Bank reviews its loan portfolios to assess impairment on monthly basis a quarterly basis. In determining whether 
an impairment loss should be recorded in the income statement, the Bank makes judgments as to whether there is any 
observable  data  indicating  that  there  is  a  measurable  decrease  in  the  estimated  future  cash  flows  from  a  portfolio  of 
loans before the decrease can be identified with an individual loan in that portfolio. This evidence may include observable 
data indicating that there has been an adverse change in the payment status of borrowers in a Bank, or national or local  
economic conditions that correlate with defaults on assets in the Bank. Management uses estimates based on historical 
loss experience for assets with credit risk characteristics and objective evidence of impairment similar to those in the 
portfolio when scheduling its future cash flows. The methodology and assumptions used for estimating both the amount 
and timing of future cash flows are reviewed regularly to reduce any differences between loss estimates and actual loss 
experience. To the extent that the net present value of estimated cash flows differs by +/-5%

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Impairment of available for-sale equity investments

4.2. 
The Bank determines that available-for-sale equity investments are impaired when there has been a significant or pro-
longed decline in the fair value below its cost. This determination of what is significant or prolonged requires judgment. In 
making this judgment, the Bank evaluates among other factors, the normal volatility in share price. In addition, impair-
ment may be appropriate when there is evidence of a deterioration in the financial health of the investee, industry and 
sector performance, changes in technology, and operational and financing cash flows.

4.3.  fair value of derivatives
The fair value of financial instruments that are not quoted in active markets are determined by using valuation tech-
niques. Where valuation techniques (as models) are used to determine fair values, they are validated and periodically 
reviewed by qualified personnel independent of the area that created them. All models are certified before they are used, 
and models are calibrated to ensure that outputs reflect actual data and comparative market prices. To the extent prac-
tical, models use only observable data; however, areas such as credit risk (both own and counterparty), volatilities and 
correlations require management to make estimates. Changes in assumptions about these factors could affect reported 
fair value of financial instruments.

4.4.  Held-to-Maturity investments
The non-derivative financial assets with fixed or determinable payments and fixed maturity are being classified held to 
maturity. This requires significant judgment. In making this judgment, the Bank evaluates its intention and ability to hold 
such investments to maturity. If the Bank fails to keep these investments to maturity other than for the specific circum-
stances  – for example, selling an insignificant amount close to maturity it will be required to reclassify the entire category 
as available for sale. The investments would therefore be measured at fair value not amortized cost.

5.  Segment analysis

5.1.  By business segment
The Bank is divided into main business segments on a worldwide basis:

•	 Corporate banking – incorporating direct debit facilities, current accounts, deposits, overdrafts, loan and other credit 

facilities, foreign currency and derivative products

•	 Investment banking – incorporating financial instruments Trading, structured financing, Corporate leasing,and merger 

and acquisitions advice.

•	 Retail banking – incorporating private banking services, private customer current accounts, savings, deposits, investment 

savings   products, custody, credit and debit cards, consumer loans and mortgages;

•	 Others –Include other banking business, such as Assets Management.
•	 Transactions between the business segments are on normal commercial terms and conditions.

Dec. 31, 2015

Revenue according to business segment
Expenses according to business segment
Profit before tax
Tax
Profit for the  year
Total assets

Dec. 31, 2014

Revenue according to business segment
Expenses according to business segment
Profit before tax
Tax
Profit for the year
Total assets

Corporate 
banking
7,122,388
(2,765,212)
4,357,176
(1,224,346)
3,132,830
165,571,366

Corporate  
banking
5,338,428
(1,425,955)
3,912,473
(1,281,309)
2,631,164
130,622,076

SME’s

1,153,088
(553,913)
599,175
(168,366)
430,809
1,124,475

SME’s

922,342
(401,102)
521,240
(170,703)
350,537
1,043,034

Investment 
banking
206,000
(19,855)
186,145
(52,306)
133,839
632,464

Investment 
banking
3,017
(15,917)
(12,900)
4,225
(8,675)
997,115

EGP Thousands

Retail 
banking
2,473,014
(1,161,145)
1,311,869
(368,629)
943,240
11,864,786

Retail 
banking
1,967,225
(964,254)
1,002,971
(328,467)
674,504
10,984,700

Total

10,954,490
(4,500,125)
6,454,365
(1,813,647)
4,640,718
179,193,091

Total

8,231,012
(2,807,228)
5,423,784
(1,776,254)
3,647,530
143,646,925

5.2.  By geographical segment 

Dec. 31, 2015

Revenue according to geographical segment
Expenses according to geographical segment
Profit before tax
Tax
Profit for the year
Total assets

Dec. 31, 2014

Revenue according to geographical segment
Expenses according to geographical segment
Profit before tax
Tax
Profit for the year
Total assets

Cairo

9,343,597
(3,877,962)
5,465,635
(1,535,819)
3,929,816
161,706,218

Cairo

6,941,749
(2,236,547)
4,705,202
(1,540,923)
3,164,279
131,734,761

Alex, Delta & 
Sinai
1,167,385
(420,704)
746,681
(209,814)
536,867
13,712,913

Alex, Delta & 
Sinai
1,027,532
(468,508)
559,024
(183,077)
375,947
10,839,735

EGP Thousands

Upper Egypt

Total

443,508
(201,459)
242,049
(68,014)
174,035
3,773,960

10,954,490
(4,500,125)
6,454,365
(1,813,647)
4,640,718
179,193,091

Upper Egypt

Total

261,731
(102,173)
159,558
(52,254)
107,304
1,072,429

8,231,012
(2,807,228)
5,423,784
(1,776,254)
3,647,530
143,646,925

6.  Net interest income

Interest and similar income 
 - Banks
 - Clients

Treasury bills and bonds
Reverse repos
Financial investments in held to maturity and available for sale debt 
instruments 
Total
Interest and similar expense
 - Banks
 - Clients

Financial instruments purchased with a commitment to re-sale (Repos)
Other
Total
Net interest income

7.  Net fee and commission income

Fee and commission income
Fee and commissions related to credit
Custody fee
Other fee
Total
Fee and commission expense
Other fee paid
Total
Net income from fee and commission

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

366,302
5,147,557
5,513,859
9,154,619
2,338

94,521

216,234
4,361,909
4,578,143
6,855,935
6,456

109,300

14,765,337

11,549,834

(79,801)
(6,561,613)
(6,641,414)
(7,762)
(832)
(6,650,008)
8,115,329

(77,885)
(5,194,167)
(5,272,052)
-
(2,081)
(5,274,133)
6,275,701

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

1,041,382
73,268
817,404
1,932,054

(299,696)
(299,696)
1,632,358

970,138
58,404
640,682
1,669,224

(181,498)
(181,498)
1,487,726

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8.  Dividend income

Trading securities
Available for sale securities
Subsidiaries and associates
Total

9.  Net trading income

Profit (losses) from foreign exchange
Profit (losses) from revaluations of trading assets and liabilities in foreign 
currencies 
Profit (Loss) from forward foreign exchange deals revaluation
Profit (Loss)  from interest rate swaps revaluation
Profit (Loss)  from currency  swap deals revaluation
Trading debt instruments
Trading equity instruments
Total

10. Administrative expenses

1. Staff  costs
 - Wages and salaries 
 - Social insurance
 - Other benefits
2. Other administrative expenses
Total

11. Other operating (expenses) income

Profits from non-trading assets and liabilities revaluation
Profits from selling property, plant and equipment
Charges of other provisions 
Others operating expenses
Total

12. Impairment charge for credit losses

Loans and advances to customers
Total

Dec. 31, 2015
EGP Thousands
4,060
31,002
-
35,062

Dec. 31, 2014
EGP Thousands
-
27,502
1,012
28,514

Dec. 31, 2015
EGP Thousands
214,574

Dec. 31, 2014
EGP Thousands
258,844

96

2,928
(9,240)
7,752
494,288
-
710,398

1,569

(6,266)
(1,282)
(38,002)
501,421
717
717,001

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

(993,761)
(54,836)
(37,328)
(942,479)
(2,028,404)

(834,488)
(44,716)
(36,243)
(789,053)
(1,704,500)

Dec. 31, 2015
EGP Thousands
42,062
564
(135,361)
(477,265)
(570,000)

Dec. 31, 2014
EGP Thousands
3,396
2,106
(278,058)
(489,973)
(762,529)

Dec. 31, 2015
EGP Thousands
(1,682,439)
(1,682,439)

Dec. 31, 2014
EGP Thousands
(588,794)
(588,794)

13. Adjustments to calculate the effective tax rate

Profit after settlement
* Tax rate
Income tax based on accounting profit
Add / (Deduct)
Non-deductible expenses
Tax exemptions
Effect of provisions
Depreciation 
10% Withholding tax 
Income tax / Deferred tax
Effective tax rate
* As per the law no. 96 of 2015 tax rate became 22.5%.

14. Earning per share

Net profit for the year available for distribution
Board member’s bonus
Staff profit sharing
Profits shareholders’ Stake
Average number of shares
Basic earning per share
By issuance of  ESOP earning per share will be:
Average number of  shares including ESOP shares 
Diluted earning per share

15. Cash and balances with central bank

Cash
Obligatory reserve balance with CBE
 - Current accounts
Total
Non-interest bearing balances 

16. Due from banks

Current accounts
Deposits
Total
Central banks 
Local banks
Foreign banks
Total
Non-interest bearing balances 
Fixed interest bearing balances
Total
Current balances
Total

Dec. 31, 2015
EGP Thousands
6,454,365
22.50%
1,452,232

Dec. 31, 2014
EGP Thousands
5,423,784
25% - 30%
1,627,085

278,391
(99,540)
186,533
(6,536)
2,567
1,813,647
28.10%

39,860
(51,448)
165,555
(4,798)
-
1,776,254
32.75%

Dec. 31, 2015
EGP Thousands
4,639,648
(69,595)
(463,965)
4,106,088
1,147,060
3.58

1,162,617
3.53

Dec. 31, 2014
EGP Thousands
3,644,902
(54,674)
(364,490)
3,225,738
1,147,060
2.81

1,162,311
2.78

Dec. 31, 2015
EGP Thousands
1,580,752

Dec. 31, 2014
EGP Thousands
2,109,660

8,268,202
9,848,954
9,848,954

5,392,596
7,502,256
7,502,256

Dec. 31, 2015
EGP Thousands
1,386,078
19,616,227
21,002,305
14,121,507
3,263,306
3,617,492
21,002,305
353,197
20,649,108
21,002,305
21,002,305
21,002,305

Dec. 31, 2014
EGP Thousands
775,320
8,504,576
9,279,896
4,297,194
870,215
4,112,487
9,279,896
420,477
8,859,419
9,279,896
9,279,896
9,279,896

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17. Treasury bills and other governmental notes

20. Loans and advances to customers, net

91 Days maturity
182 Days maturity
364 Days maturity
Unearned interest
Total 1
Reverse repos treasury bonds
Total 2
Net

18. Trading financial assets

Debt instruments
 - Governmental bonds
Total
Equity instruments
 - Mutual funds
Total
 - Portfolio managed by others
Total

19. Loans and advances to banks, net

Time and term loans

Less:Impairment provision
Total
Current balances
Non-current balances
Total

analysis for impairment provision of loans and advances to banks 

Beginning balance 
Release during the year
Exchange revaluation difference
Ending balance

Dec. 31, 2015
EGP Thousands
5,595,527
7,513,324
9,892,302
(870,983)
22,130,170
-
-
22,130,170

Dec. 31, 2014
EGP Thousands
8,529,866
8,293,655
15,107,327
(1,469,221)
30,461,627
77,775
77,775
30,539,402

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

5,504,524
5,504,524

157,336
157,336
186,517
5,848,377

3,335,297
3,335,297

150,806
150,806
241,468
3,727,571

Dec. 31, 2015
EGP Thousands
48,342

Dec. 31, 2014
EGP Thousands
132,673

(9,899)
38,443
3,090
35,353
38,443

(14,582)
118,091
93,035
25,056
118,091

Dec. 31, 2015
EGP Thousands
(14,582)
4,902
(219)
(9,899)

Dec. 31, 2014
EGP Thousands
(21,411)
6,915
(86)
(14,582)

Individual
 - Overdraft
 - Credit cards
 - Personal loans
 - Real estate loans
 - Other loans
Total 1
Corporate
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Total 2
Total Loans and advances to customers (1+2)
Less:
Unamortized bills discount
Impairment provision
Unearned interest
Net loans and advances to customers
Distributed to
Current balances
Non-current balances
Total

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

1,583,233
2,001,159
8,073,622
298,817
20,881
11,977,712

8,936,219
27,811,737
14,088,786
84,402
50,921,144
62,898,856

(14,375)
(4,709,107)
(1,002,669)
57,172,705

25,011,678
32,161,027
57,172,705

1,438,217
1,010,014
5,729,054
325,266
20,934
8,523,485

7,192,728
25,008,383
12,645,169
216,429
45,062,709
53,586,194

(5,568)
(3,441,757)
(859,052)
49,279,817

21,190,611
28,089,206
49,279,817

analysis for impairment provision of loans and advances to customers
Individual

Dec. 31, 2015

Overdraft Credit cards

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Ending balance

(10,550)
(1,281)
-
(4)
(11,835)

(7,434)
(28,331)
14,120
(5,340)
(26,985)

Personal 
loans
(81,153)
(59,317)
5,148
(17)
(135,339)

Real estate 
loans
(8,422)
(1,770)
-
-
(10,192)

Other loans

Total 

(20,934)
53
-
-
(20,881)

(128,493)
(90,646)
19,268
(5,361)
(205,232)

Dec. 31, 2015

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

(491,763)
(79,462)
-
-
(18,395)
(589,620)

(2,172,426)
(1,201,442)
545,777
(3,399)
(57,212)
(2,888,702)

Corporate
Syndicated 
loans
(644,225)
(349,313)
-
-
(30,688)
(1,024,226)

Other loans

Total 

(4,850)
3,523
-
-
-
(1,327)

(3,313,264)
(1,626,694)
545,777
(3,399)
(106,295)
(4,503,875)

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Dec. 31, 2014

Overdraft Credit cards

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Ending balance

(9,231)
(1,318)
-
(1)
(10,550)

(8,391)
(635)
7,245
(5,653)
(7,434)

Individual

Personal 
loans
(82,661)
1,538
-
(30)
(81,153)

Real estate 
loans
(13,784)
5,362
-
-
(8,422)

Other loans

Total 

(3,209)
(17,725)
-
-
(20,934)

(117,276)
(12,778)
7,245
(5,684)
(128,493)

Dec. 31, 2014

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

(334,202)
(155,711)
-
-
(1,850)
(491,763)

(1,953,331)
(221,618)
19,982
(4,285)
(13,174)
(2,172,426)

Corporate
Syndicated 
loans
(433,064)
(205,719)
-
-
(5,442)
(644,225)

Other loans

Total 

(4,967)
117
-
-
-
(4,850)

(2,725,564)
(582,931)
19,982
(4,285)
(20,466)
(3,313,264)

21. Derivative financial instruments

21.1.  Derivatives
The Bank uses the following financial derivatives for  non hedging purposes.

Forward contracts represents commitments of buying foreign and local currencies including unexecuted spot transac-
tions. Future contracts for foreign currencies and/or interest rates represents contractual commitments  to receive or 
pay net on the basis of changes in foreign exchange rates or interest rates,  and/or buying or selling foreign currencies or 
financial instruments in a future date with a fixed contractual price under active financial market.

Credit risk is considered low, and future interest rate contracts represents future exchange rate contracts negotiated for 
case by case, these contracts requires financial settlements of any differences in contractual interest rates and prevailing 
market interest rates on  future interest rates on future dates based on contractual amount (nominal value) pre agreed 
upon.

Foreign exchange and/or interest rate swap represents commitments to exchange cash flows, resulting from these con-
tracts exchange of currencies or interest (fixed rate  versus variable rate for example) or both (meaning foreign exchange 
and interest rate contracts)/ contractual amounts are not exchanged except for some foreign exchange contracts.

Credit risk is represented in the expected cost of foreign exchange contracts that takes place if other parties default to ful-
fill their liabilities. This risk is monitored continuously through comparisons of fair value and contractual amount, and to 
control the outstanding credit risk, The Bank evaluates other parties using the same methods as in borrowing activities.

Options contracts in foreign currencies and/or interest rates represents contractual agreements for the buyer (issuer) to 
seller (holders) as a right not an obligations whether to buy (buy option) or to sell (sell option) at a certain day or within 
certain period for a certain amount in foreign currency or interest rate. Options contracts are either traded in the market 
or negotiated  between The Bank and one of its clients (Off balance sheet). The Bank exposed to credit risk for purchased 
options contracts only and in the line of its book cost which represent its fair value.

The contractual value for some derivatives options considered a base to compare the realized financial instruments on the 
balance sheet, but it didn’t provide indicator on the projected cash flows of the fair value for current instruments, those 
amounts doesn’t reflects credit risk or interest rate risk.

Derivatives in The Banks benefit represent (assets) conversely it represents (liabilities) as a result of the changes in foreign 
exchange prices or interest rates related to these derivatives. Contractual / expected total amounts of financial deriva-
tives can fluctuate from time to time and also the range through which the financial derivatives can be in benefit of The 
Bank or conversely against its benefit and the total fair value of the financial derivatives in assets and liabilities. hereunder 
are the fair values of the booked financial derivatives.

21.1.1.  For trading derivatives

Foreign currencies derivatives
 - Forward foreign exchange contracts
 - Currency swap
 - Options 
Total 1
Interest rate derivatives
 - Interest rate swaps
Total  2
Total assets (liabilities) for trading 

derivatives (1+2)

21.1.2.  Fair value hedge

Interest rate derivatives
 - Governmental debt instruments hedg-
ing 
 - Customers deposits hedging 
Total 3
Total financial derivatives (1+2+3)

Notional 
amount

972,438
3,448,349
26,830

14,687

Notional 
amount

286,014

7,965,211

Dec. 31, 2015

Dec. 31, 2014

EGP Thousands

Assets

Liabilities

Notional 
amount

1,761,253
3,928,336
319,390

25,683
71,244
47
96,974

278,504

-
-

Assets

Liabilities

2,364
19,857
3,887
26,108

1,575
1,575

14,209
47,594
3,713
65,516

434
434

16,766
51,258
47
68,071

395
395

68,466

96,974

27,683

65,950

Dec. 31, 2015

Dec. 31, 2014

Assets

Liabilities

Notional 
amount

Assets

Liabilities

EGP Thousands

-

26,296

621,189

-

63,402

12,529
12,529
80,995

22,465
48,761
145,735

4,276,937

24,505
24,505
52,188

7,823
71,225
137,175

21.2. Hedging derivatives
21.2.1.  Fair value hedge
The Bank uses interest rate swap contracts to cover part of the risk of potential decrease in fair value of its fixed rate gov-
ernmental debt instruments in foreign currencies. Net derivative value resulting from the related hedging instruments 
is EGP 26,296 thousand at December 31, 2015 against EGP 63,402 thousand at the December 31, 2014, Resulting in net 
gains form hedging instruments at December 31, 2015 EGP 37,106 thousand against net losses EGP 5,926 thousand at the 
December 31, 2014. Losses arises from the hedged items at December 31, 2015 reached EGP 48,941 thousand against losses 
arises  EGP 232 thousand at December 31, 2014.

The Bank uses interest rate swap contracts to cover part of the risk of potential increase in fair value of its fixed rate cus-
tomers deposits in foreign currencies. Net derivative value resulting from the related hedging instruments is EGP 9,936 
thousand at the end of December 31, 2015 against EGP 16,682 thousand at December 31, 2014, Resulting in net losses form 
hedging instruments atDecember 31, 2015 EGP 26,618 thousand against net losses EGP 21,380 thousand at December 31, 
2014. Gains arises from the hedged items at December 31, 2015 reached EGP 27,540 thousand against gains EGP 45,094 
thousand at December 31 , 2014.

150

annual report 2015

annual report 2015 151

financial statements: separate

years of excellence

55,550,295

36,849,156

Dec. 31, 2014

22. Financial investments

Available for sale
 - Listed debt instruments with fair value
 - Listed equity instruments with fair value
 - Unlisted instruments
Total

Held to maturity
 - Listed debt instruments
 - Unlisted instruments
Total

Total financial investment

 - Actively traded instruments
 - Not actively traded instruments
Total

Fixed interest debt instruments
Floating interest debt instruments
Total

Beginning balance
Addition
Deduction (selling - redemptions)
Exchange revaluation differences for foreign 
financial assets
Profit (losses) from fair value difference 
Impairment (charges) release
Ending Balance as of Dec. 31, 2014

Beginning balance
Addition
Deduction (selling - redemptions)
Exchange revaluation differences for foreign 
financial assets
Profit (losses) from fair value difference 
Impairment (charges) release
Ending Balance as of Dec. 31, 2015

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

45,589,793
28,496
670,786
46,289,075

9,228,707
32,513
9,261,220

27,249,861
87,770
350,779
27,688,410

9,133,233
27,513
9,160,746

53,957,991
1,592,304
55,550,295

53,244,689
1,573,811
54,818,500

 Available for sale
financial  
investments
23,363,501
9,080,132
(4,854,894)

Held to maturity
financial  
investments
4,187,174
4,973,572
-

38,176

121,246
(59,751)
27,688,410

27,688,410
25,392,460
(5,138,456)

96,638

(1,572,274)
(177,703)
46,289,075

-

-
-
9,160,746

9,160,746
4,019,548
(3,919,074)

-

-
-
9,261,220

35,603,511
1,245,645
36,849,156

35,211,927
1,171,168
36,383,095

Total
EGP Thousands

27,550,675
14,053,704
(4,854,894)

38,176

121,246
(59,751)
36,849,156

36,849,156
29,412,008
(9,057,530)

96,638

(1,572,274)
(177,703)
55,550,295

22.1.  profits (losses) on financial investments 

Profit (Loss)  from selling  available for sale financial instruments
Impairment release (charges) of available for sale equity instruments 
Profit (Loss)from selling investments in associates
Impairment release (charges) of subsidiaries and associates
Total

Dec. 31, 2015
EGP Thousands
163,270
(177,703)
285,431
-
270,998

Dec. 31, 2014
EGP Thousands
82,907
(59,762)
-
(52,480)
(29,335)

23. Investments in subsidiary and associates

Dec. 31, 2015

Associates
 - Haykala for investment
 - Egypt Factors
 - International Co. for Security 
and Services (Falcon)
Total

Company’s 
country

Company’s 
assets

Company’s 
liabilities 
(without equity)

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake 
%

EGP Thousands

Egypt
Egypt

Egypt

5,010
313,515

193,470

511,995

211
272,665

109,644

272
20,827

257,943

382,520

279,042

41
(15,672)

36,190

20,559

600
-

12,000

12,600

40
49

40

Subsidiaries
- CI Capital Holding 
Associates
 - Commercial International Life 
Insurance
 - Corplease
 - Haykala for Investment
 - Egypt Factors
 - International Co. for Security 
and Services (Falcon)
Total

Company’s 
country

Company’s 
assets

Company’s 
liabilities 
(without equity)

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake 
%

EGP Thousands

Egypt

 1,438,265 

 1,031,208 

 289,183 

 89,855 

 428,011 

99.98

Egypt

 2,861,447 

 2,762,148 

 267,286 

Egypt
Egypt
Egypt

Egypt

 2,374,952 
 4,742 
 401,466 

 141,818 

 2,148,954 
 236 
 345,515 

 413,070 
 276 
 33,711 

 102,994 

 148,811 

 8,671 

 22,437 
 155 
 (1,488)

 8,229 

 49,020 

 75,055 
 600 
 -   

 12,000 

45

43
40
39

40

 7,222,690 

 6,391,055 

 1,152,337 

 127,859 

 564,686 

24. Investment properties

Land No. A2-Q46  Al-koseer  Marsa Allam
Land, warehouse, 9 property and 2 housing units  Al-koseer Marsa Allam
Land No. M8A and M8A8 and M9A  Al-koseer Marsa Allam
Total

25. Other assets

Accrued revenues 
Prepaid expenses
Advances to purchase of fixed assets
Accounts receivable and other assets 
Assets acquired as settlement of debts
Insurance
Total  

Dec. 31, 2015
EGP Thousands
-
-
-
-

Dec. 31, 2014
EGP Thousands
2,642
65,950
815,502
884,094

Dec. 31, 2015
EGP Thousands
2,903,149
123,436
157,202
1,547,660
52,569
15,921
4,799,937

Dec. 31, 2014
EGP Thousands
1,871,618
102,250
145,170
1,590,106
27,351
8,867
3,745,362

152

annual report 2015

annual report 2015 153

financial statements: separate

years of excellence

26. Property, plant and equipment

29. Long term loans

Beginning gross assets (1)
Additions during the year
Ending gross assets (2)
Accumulated depreciation at 
beginning of the year (3)
Current period depreciation
Accumulated depreciation 

at end of the year (4)
Ending net assets (2-4)
Beginning net assets (1-3)
Depreciation rates

Dec. 31, 2015

Land

Premises

IT Vehicles

64,709
-
64,709

714,152
108,494
822,646

1,059,732
132,782
1,192,514

65,479
4,682
70,161

Fitting 
-out

442,793
40,424
483,217

Machines 
and 
equipment
358,994
56,801
415,795

Furniture 
and 
furnishing
125,705
5,936
131,641

Total
EGP 
Thousands
2,831,564
349,119
3,180,683

-

-

-

237,385

795,498

38,961

370,597

293,995

112,832

1,849,268

36,383

102,086

3,289

43,251

33,702

4,799

223,510

273,768

897,584

42,250

413,848

327,697

117,631

2,072,778

64,709
64,709

548,878
476,767
%5

294,930
264,234
%33.3

27,911
26,518
%20

69,369
72,196
%33.3

88,098
64,999
%20

14,010
12,873
%20

1,107,905
982,296

Net fixed assets value on the balance sheet date includes EGP 57,328 thousand non registered assets while their registrations 
procedures are in process.

27. Due to banks

Current accounts
Deposits
Total
Central banks
Local banks
Foreign banks
Total
Non-interest bearing  balances
Fixed interest bearing  balances
Total
Current balances
Non-current balances
Total

28. Due to customers

Demand deposits
Time deposits
Certificates of deposit 
Saving deposits
Other deposits
Total
Corporate deposits
Individual deposits
Total
Non-interest bearing balances
Fixed interest bearing balances
Total
Current balances
Non-current balances
Total

Dec. 31, 2015
EGP Thousands
224,002
1,376,767
1,600,769
816,844
271,845
512,080
1,600,769
59,127
1,541,642
1,600,769
224,002
1,376,767
1,600,769

Dec. 31, 2015
EGP Thousands
43,418,352
42,996,421
37,518,922
25,790,179
5,646,048
155,369,922
82,320,757
73,049,165
155,369,922
26,385,328
128,984,594
155,369,922
115,250,582
40,119,340
155,369,922

Dec. 31, 2014
EGP Thousands
945,684
185,701
1,131,385
12,386
221,043
897,956
1,131,385
899,657
231,728
1,131,385
945,684
185,701
1,131,385

Dec. 31, 2014
EGP Thousands
30,772,031
35,408,462
31,001,139
21,603,688
3,459,613
122,244,933
62,204,313
60,040,620
122,244,933
20,995,342
101,249,591
122,244,933
88,570,065
33,674,868
122,244,933

Interest rate % Maturity date

Maturing through 
next year
EGP Thousands

Balance on
Dec. 31, 2015
EGP 
Thousands

Balance on
Dec. 31, 2014
EGP 
Thousands

Financial Investment & Sector Coop-
eration  (FISC)

Environmental Compliance Project 
(ECO)

Agricultural Research and Develop-
ment Fund (ARDF)

Social Fund for Development (SFD)

Total

 3.5 - 5.5 
depends on 
maturity date
 3.5 - 5.5 
depends on 
maturity date
 3.5 - 5.5 
depends on 
maturity date
3 months T/D 
or 9% which is 
more

3-5 years

3,889

3,889

-

3-5 years

550

550

1,690

3-5 years

12,000

28,000

105,075

04/01/2020

28,472

98,889

136,113

44,911

131,328

242,878

30. Other liabilities

Accrued interest payable
Accrued expenses
Accounts payable
Other credit balances
Total

31. Other provisions

Dec. 31, 2015

Provision for income tax claims
Provision for legal claims
Provision for Stamp Duty
Provision for contingent
* Provision for other claim
Total

Dec. 31, 2014

Provision for income tax claims
Provision for legal claims
Provision for Stamp Duty
Provision for contingent
Provision for other claim 
Total

Dec. 31, 2015
EGP Thousands
763,040
586,640
1,078,821
193,768
2,622,269

Dec. 31, 2014
EGP Thousands
636,876
458,842
1,160,511
285,736
2,541,965

Beginning  
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

6,910
40,247
31,000
620,546
19,653
718,356

-
1,686
-
125,764
8,416
135,866

-
53
-
12,863
414
13,330

-
(157)
-
-
(5,129)
(5,286)

-
(505)
-
-
-
(505)

Beginning  
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

6,910
28,772
31,000
362,720
21,353
450,755

-
13,143
-
261,689
3,682
278,514

-
18
-
(3,863)
(12)
(3,857)

-
(1,230)
-
-
(5,370)
(6,600)

-
(456)
-
-
-
(456)

Ending  
balance
EGP 
Thousands
6,910
41,324
31,000
759,173
23,354
861,761

Ending  
balance 
EGP 
Thousands
6,910
40,247
31,000
620,546
19,653
718,356

* Provision for other claim formed on December 31, 2015 amounted to EGP 8,416 thousand to face the potential risk of banking operations against 
amount EGP 3,682 thousand  on December 31, 2014 .

154

annual report 2015

annual report 2015 155

•	 Increase issued and Paid in Capital by amount EGP 37,712 thousand on April 9, 2012 in  according to Board of Directors 

Details of the outstanding tranches are as follows:

financial statements: separate

32. Equity

32.1.  capital
The  authorized  capital  reached  EGP  20  billion  according  to    the  extraordinary  general  assembly  decision  on 
March 17, 2010.

Issued and Paid in Capital  reached  EGP 11,470,603 thousand to be divided on 1,147,060 thousand shares with EGP 
10 par value for each share and registered in the commercial register dated 19th November 2015

•	 Increase issued and Paid in Capital by amount EGP 2,294,121 thousand on December 10, 2015 according to Ordinary Gen-
eral Assembly Meeting decision on March 12 ,2015  by  distribution of a one share for every four outstanding shares by 
capitalizing on the General Reserve.

•	 Increase issued and Paid in Capital  by amount EGP 94,748 thousand On April 5,2015 to reach EGP 9,176,482 thousand ac-

cording to Board of Directors decision on November 11, 2014 by issuance of sixth tranch for E.S.O.P program.

•	 Increase issued and Paid in Capital  by amount EGP 79,299 thousand On March 23,2014 to reach EGP 9,081,734 thousand 

according to Board of Directors decision on December 10, 2013 by issuance of fifth tranch for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 3,000,812 thousand on December 5, 2013 according to Extraordinary 
General Assembly Meeting decision on July 15 ,2013  by  distribution of a one share for every two outstanding shares by 
capitalizing on  the General Reserve.

•	 Increase issued and Paid in Capital  by amount EGP 29,348 thousand On April 7,2013 to reach EGP 6,001,624 thousand ac-

cording to Board of Directors decision on october 24,2012 by issuance of fourth tranch for E.S.O.P program.

decision on December 22,2011 by issuance of third tranch for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 33,119 thousand on July 31, 2011 in  according to Board of Directors 

decision on November 10,2010 by issuance of second tranch for E.S.O.P program.

•	 The Extraordinary General Assembly approved in the meeting of June 26, 2006  to activate a motivating and rewarding 
program for the Bank’s employees and managers through Employee Share Ownership Plans (ESOP) by issuing a maximum 
of 5% of issued and paid-in capital at par value ,through 5 years starting  year 2006 and delegated the Board of Directors to 
establish the rewarding terms and conditions and  increase the paid in capital according to the program.

•	 The Extraordinary General Assembly approved in the meeting of April 13,2011 continue to activate a motivating and re-
warding program for The Bank’s employees and managers through Employee Share Ownership Plans (ESOP) by issuing 
a maximum of 5% of issued and paid- in capital at par value ,through 5 years starting  year 2011 and delegated the Board 
of Directors to establish the rewarding terms and conditions and increase the paid in capital according to the program.
•	 Dividend deducted from shareholders’ equity in the Year that the General Assembly approves the dispersment of this divi-

dend, which includes staff profit share and remuneration of the Board of Directors stated in the law. 

32.2.  reserves
According to The Bank status 5% of net profit is to increase legal reserve until it reaches 50% of The Bank’s issued and paid 
in capital.

Central Bank of Egypt concurrence for usage of special reserve is required.

33. Deferred tax assets (Liabilities) 
Deferred tax assets and liabilities are attributable to the following:

Fixed assets (depreciation)
Other provisions (excluded loan loss, contingent liabilities and income tax 
provisions)
Intangible Assets & Good will
Other investments impairment
Reserve for employee stock ownership plan (ESOP)
Interest rate swaps revaluation
Trading investment revaluation
Forward foreign exchange deals revaluation
Total

Assets (Liabilities) 
Dec. 31, 2015
EGP Thousands
(22,367)

Assets (Liabilities) 
Dec. 31, 2014
EGP Thousands
(26,145)

14,553

3,255
123,243
60,870
335
78,927
(659)
258,157

17,970

-
82,888
47,397
-
-
-
122,110

156

annual report 2015

years of excellence

34. Share-based payments
According to the extraordinary general assembly meeting on June 26, 2006, The Bank launched new Employees Share Owner-
ship Plan (ESOP) scheme and issued equity-settled share-based payments. Eligible employees should complete a term of 3 years 
of service in The Bank to have the right in ordinary shares at face value (right to share) that will be issued on the vesting date, 
otherwise such grants will be forfeited. Equity-settled share-based payments are measured at fair value at the grant date, and 
expensed on a straight-line basis over the vesting period (3 years) with corresponding increase in equity based on estimated 
number of shares that will eventually vest(True up model). The fair value for such equity instruments is measured using of 
Black-Scholes pricing model.

Details of the rights to share outstanding during the year are as follows:

Outstanding at the beginning of the year
Granted during the year*
Forfeited during the year
Exercised during the year
Outstanding at the end of the year

Dec. 31, 2015
No. of shares in 
thousand
21,872
8,653
(677)
(9,475)
20,373

Maturity date

2016
2017
2018
Total

EGP
Exercise price
10.00
10.00
10.00

EGP
Fair value *
13.47
18.27
31.67

The fair value of granted shares is calculated using Black-Scholes pricing model with the following:
9th tranche
10
39.35
3
13.40%
2.00%
31%

Exercise price
Current share price
Expected life (years)
Risk free rate %
Dividend yield%
Volatility%

Volatility is calculated based on the daily standard deviation of returns for the last three years.

* The equity instruments fair value and number of shares  for the seventh,eighth and ninth trenches have been adjusted to reflect the dilution effect 
of the Stock dividend that took place in 2015.

35. Reserves

Legal reserve
General reserve
Special reserve
Reserve for  A.F.S  investments revaluation difference
Banking risks reserve
Total

35.1. Banking risks reserve

Beginning balance
Transferred ( from) to  bank risk reserve
Ending balance

Dec. 31, 2015
EGP Thousands
803,355
1,518,525
30,214
(2,202,463)
2,513
152,144

Dec. 31, 2014
EGP Thousands
621,084
1,850,648
28,108
(593,237)
1,991
1,908,594

Dec. 31, 2015
EGP Thousands
1,991
522
2,513

Dec. 31, 2014
EGP Thousands
1,991
-
1,991

annual report 2015 157

Dec. 31, 2014
No. of shares in 
thousand
23,918
7,038
(1,154)
(7,930)
21,872

No. of shares in 
thousand
6,806
8,139
5,428
20,373

8th tranche
10
26.06
3
12.40%
3.07%
35%

financial statements: separate

years of excellence

35.2. legal reserve

Beginning balance
Transferred from previous year profits
Ending balance

35.3. reserve for  a.f.s  investments revaluation difference

Beginning balance
Unrealized losses from A.F.S investment revaluation 
Ending balance

36. Cash and cash equivalent

Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturities more than three months
Total

Dec. 31, 2015
EGP Thousands
621,084
182,271
803,355

Dec. 31, 2014
EGP Thousands
490,365
130,719
621,084

Dec. 31, 2015
EGP Thousands
(593,237)
(1,609,226)
(2,202,463)

Dec. 31, 2014
EGP Thousands
(720,468)
127,231
(593,237)

Dec. 31, 2015
EGP Thousands
9,848,954
21,002,305
22,130,170
(8,268,202)
(15,478,335)
(16,612,361)
12,622,531

Dec. 31, 2014
EGP Thousands
7,502,256
9,279,896
30,539,402
(5,392,596)
(5,007,412)
(22,110,186)
14,811,360

37. Contingent liabilities and commitments 

37.1.  legal claims 
There are a number of existing cases filed against the bank on December 31,2015 without provision as it’s not expected to 
make any losses from it.

37.2.  capital commitments
37.2.1. Financial investments
The capital commitments for the financial investments reached on the date of financial position EGP 15,460 thousand as 
follows:

Available for sale financial investments

Investments value
77,301

Paid 
61,841

Remaining
15,460

37.2.2.  Fixed assets and branches constructions 
The value of commitments for the purchase of fixed assets contracts and branches constructions that have not been imple-
mented till the date of financial statement amounted   to EGP 50,013 thousand.

37.3.  letters of credit, guarantees and other commitments

Letters of guarantee
Letters of credit (import and export)
Customers acceptances
Total

Loans commitments (Customers limit authorized not utilized)

Dec. 31, 2015
EGP Thousands
29,640,729
862,279
504,774
31,007,782

Dec. 31, 2014
EGP Thousands
23,262,617
1,289,834
757,509
25,309,960

Dec. 31, 2015
EGP Thousands
24,237,408

Dec. 31, 2014
EGP Thousands
18,061,344

38. Mutual funds
osoul fund

•	 The Bank established an accumulated return mutual fund under license no.331 issued from capital market authority on 

February 22, 2005 CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 18,902,970 with redeemed  value EGP 4,793,982 thousands.
•	 The market value per certificate reached EGP 253.61 on December 31, 2015.
•	 The Bank portion got 601,064 certificates with redeemed value EGP 152,436 thousands.

Istethmar fund

•	 CIB bank established the second accumulated return mutual fund under license no.344 issued from capital market au-

thority on February 26, 2006. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 1,109,595 with redeemed  value EGP83,841 thousands.
•	 The market value per certificate reached EGP 75.56 on December 31, 2015.
•	 The Bank portion got 194,744 certificates with redeemed value EGP 14,715 thousands.

aman fund ( cIB and faisal Islamic Bank Mutual fund)

•	 The Bank and Faisal Islamic Bank established an accumulated return mutual fund under license no.365 issued from  capi-

tal market authority on July 30, 2006.  CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 670,405 with redeemed  value EGP 29,994 thousands.
•	 The market value per certificate reached EGP 44.74 on December 31, 2015.
•	 The Bank portion got 71,943 certificates with redeemed value EGP 3,219 thousands.

Hemaya fund

•	 CIB bank established an accumulated return mutual fund under license no.585 issued from financial supervisory Author-

ity on June 23, 2010. CI Assets Management Co.- Egyptian joint stock co - manages the fund.
•	 The number of certificates issued reached 164,560 with redeemed  value EGP 24,646 thousands.
•	 The market value per certificate reached EGP 149.77 on December 31, 2015.
•	 The Bank portion got 50,000 certificates with redeemed value EGP 7,489 thousands.

thabat fund

•	 CIB bank established an accumulated return mutual fund under license no.613 issued from financial supervisory author-

ity on September 13, 2011. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.
•	 The number of certificates issued reached 1,997,530 with redeemed  value EGP 320,604 thousands.
•	 The market value per certificate reached EGP 160.50 on December 31, 2015.
•	 The Bank portion got 52,404 certificates with redeemed value EGP 8,411 thousands.

takamol fund

•	 CIB bank established an accumulated return mutual fund under license no.431 issued from financial supervisory author-

ity on February 18, 2015. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 501,219 with redeemed  value EGP 44,779 thousands.
•	 The market value per certificate reached EGP 89.34 on December 31, 2015.
•	 The Bank portion got 59,809 certificates with redeemed value EGP 5,343 thousands.

39. Transactions with related parties
All banking transactions with related parties are conducted in accordance with the normal banking practices and regulations 
applied to all other customers without any discrimination.

39.1.  loans, advances, deposits and contingent liabilities

Loans and advances
Deposits
Contingent liabilities

EGP Thousands
784,014
286,691
286,741

158

annual report 2015

annual report 2015 159

financial statements: separate

years of excellence

39.2. other transactions with related parties

International Co. for Security & Services 
Corplease Co.
Commercial International Brokerage Co. 
Dynamics Company
Egypt Factors
CI Assets Management
Commercial International Capital Holding Co.
Haykala for Investment

40. Main currencies positions

Egyptian pound
US dollar
Sterling pound
Japanese yen
Swiss franc
Euro

41. Tax status

Income
EGP Thousands
439
30,933
8,782
11
12,947
416
53,681
660

Dec. 31, 2015
EGP Thousands
166,732
(191,276)
(660)
356
32
(8,018)

Expenses
EGP Thousands
83,668
343
6,745
647
135
7
562
281

Dec. 31, 2014
EGP Thousands
(141,124)
63,391
(279)
20
(442)
2,348

corporate income tax
The Bank’s corporate income tax position has been examined, paid and settled with the tax authority from the start up of 
operations up to the end of  year 2012.

Corporate income tax annual return is submitted.

42. Goodwill and Intangible assets:
CIB acquired Citibank - Egypt’s retail banking portfolio and card business on 29/10/2015.

The acquired portfolio balances as of 31/12/2015 are:

Loans and advances to customers
Due to customers

Due to the acquisition process Goodwill and Intangible assets have been arisen with the following balances :

42.1.  Goodwill:
Book value at acquisition
Amortization
Net book value 

42.2.  Intangible assets:
Book value at acquisition
Amortization
Net book value 

Dec. 31, 2015
EGP Thousands
1,078,684
1,380,765

217,078
(7,236)
209,842

651,041
(21,701)
629,340

According to Central Bank of Egypt regulation issued on Dec 16, 2008, an amortization of 20% annualy has been applied 
on goodwill and intangible assets starting  from acquisition date.

43. Non-current assets held for sale

Subsidiaries 

- CI Capital Holding

Dec. 31, 2015
EGP Thousands
 Investment book value
428,011

salary tax
The Bank’s salary tax has been examined, paid and settled from the beginning of the activity until the end of 2012.

CIB Board of Directors initially agreed to carry out acts of the due diligence examination for CI Capital Holding during the 
meeting held in to determine the company’s fair value for the purpose of selling the bank’s full stake.

The Bank’s salary tax under examination for the year 2013.

stamp duty tax
The Bank stamp duty tax has been examined and paid  from the beginning of the activity until 31/7/2006 and the disputes 
are under discussion in the court of law and the tax appeal committee.

The Bank’s stamp duty tax is under re-examination for the period from 1/8/2006 till 30/9/2015 accoding to the protocol 
between the Federation of Egyptian banks and the tax authority.

Associates
 - Corplease

75,055

CI Capital Holding acquired 100% from Commercial International Bank’s stake in  Corporate Leasing Company Egypt (Cor-
please)  associate-,  which  represents  43%    of  Corplease  shares.According  to  the  agreement  with  Commercial  International 
Bank, transfer of risk and rewards  of ownership of Corplease, shares will take place after CI Capital Holding Board of Directors 
meeting held to approve the financialstatements of CI Capital Holding  for the year ended 31 December 2015 .

160

annual report 2015

annual report 2015 161

financial statements: consolidated

years of excellence

162

annual report 2015

annual report 2015 163

financial statements: consolidated

years of excellence

commercial International Bank (egypt) s.a.e
Consolidated balance sheet as at December 31, 2015

commercial International Bank (egypt) s.a.e
Consolidated income statement for the year ended  
on December 31, 2015

Notes

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

Notes

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

15
16
17
18
19
20
43
21

22
22
23

24
25
42
42
33
26

27
28
43

21

30
29
31

32
32

Assets
Cash and balances with central bank
Due from  banks
Treasury bills and other governmental notes
Trading financial assets
Loans and advances to banks, net
Loans and advances to customers, net
Non-current assets held for sale
Derivative financial instruments
Financial investments
- Available for sale
- Held to maturity
Investments in associates
Brokerage clients - debit balances
Investment properties 
Other assets
Goodwill
Intangible assets
Deferred tax assets (Liabilities) 
Property, plant and equipment
Total assets
Liabilities and equity 
Liabilities
Due to banks
Due to customers
Non-current liabilities held for sale
Brokerage clients - credit balances
Reconciliation accounts - credit balances
Derivative financial instruments
Current tax liabilities
Other liabilities
Long term loans
Other provisions
Total liabilities
Equity
Issued and paid up capital 
Reserves
Reserve for employee stock ownership plan (ESOP)
Retained losses
Total equity
Net profit for the year
Total equity and net profit for year
Minority interest
Total minority interest , equity and net profit for year
Total liabilities, equity, minority interest and net profit for year

The accompanying notes are an integral part of these financial statements.

9,848,954
21,002,305
22,130,170
5,848,377
38,443
56,797,576
1,066,270
80,995

46,289,075
9,261,220
159,983
-
-
4,789,291
209,842
629,340
258,157
1,090,181
179,500,179

1,600,769
155,234,416
371,622
-
-
145,735
1,949,694
2,622,269
131,328
861,761
162,917,594

11,470,603
151,993
248,148
(64,566)
11,806,178
4,728,976
16,535,154
47,431
16,582,585
179,500,179

7,502,256
9,521,999
30,548,890
3,762,718
118,091
48,685,630
-
52,188

27,702,122
9,160,746
181,661
771,612
884,094
3,814,075
-
-
121,737
985,504
143,813,323

1,131,385
121,974,959
-
360,145
8,975
137,175
1,814,609
2,609,452
242,878
730,312
129,009,890

9,081,734
1,908,443
177,766
(155,160)
11,012,783
3,741,456
14,754,239
49,194
14,803,433
143,813,323

Hisham Ezz Al-Arab
Chairman and Managing Director

Continued Operations 
Interest and similar income 
Interest and similar expense
Net interest income 

Fee and commission income
Fee and commission expense
Net fee and commission income

Dividend income
Net trading income
Profits (Losses) on financial investments  
Administrative expenses
Other operating (expenses) income
Goodwill amortization
Intangible assets amortization
Impairment charge for credit losses
Bank’s share in the profits of associates
Profit before income tax

Income tax expense
Deferred tax assets (Liabilities) 
Net profit from continued operations 

Discontinued Operations
Net profit from discontinued operations
Net profit for the year

Minority interest
Bank shareholders

Earning per share
Basic
Diluted

6 

7 

8 
9 
22 
10 
11 
42 
42 
12 

13 
33 & 13

43 

14 

14,765,337
(6,650,008)
8,115,329

1,932,054
(299,696)
1,632,358

35,062
710,398
270,998
(2,028,404)
(570,000)
(7,236)
(21,701)
(1,682,439)
27,829
6,482,194

(1,949,694)
136,047
4,668,547

61,115
4,729,662

686
4,728,976

3.58
3.53

11,549,834
(5,274,133)
6,275,701

1,669,224
(181,498)
1,487,726

27,501
717,001
(29,335)
(1,704,500)
(762,529)
-
-
(588,794)
24,510
5,447,281

(1,814,609)
38,355
3,671,027

72,218
3,743,245

1,789
3,741,456

2.81
2.78

Hisham Ezz Al-Arab
Chairman and Managing Director

164

annual report 2015

annual report 2015 165

financial statements: consolidated

years of excellence

commercial International Bank (egypt) s.a.e
Consolidated cash flow for the year ended  
on December 31, 2015

Cash flow from operating activities
Profit before income tax from continued operations 
Profit before income tax from Discontinued Operations 
Adjustments to reconcile net profit to net cash provided by operating  activities
Depreciation
Impairment charge for credit losses
Other provisions charges
Trading financial investments revaluation differences
Available for sale and held to maturity investments exchange revaluation differences
Goodwill amortization
Intangible assets amortization
Financial investments impairment charge (release)
Utilization of other provisions 
Other provisions no longer used 
Exchange differences of  other provisions 
Profits from selling property, plant and equipment
Profits from selling financial investments
Profits from selling associates
Shares based payments
Investments in associates revaluation
Operating profits before changes in operating assets and liabilities 

Net decrease (increase) in assets and  liabilities
Due from banks
Treasury bills and other governmental notes
Trading financial assets
Derivative financial instruments
Loans and advances to banks and customers
Other assets
Goodwill
Intangible Assets
Due to banks
Due to customers
Income tax obligations paid
Other liabilities
Net cash provided from operating activities

Cash flow from investing activities
Payment for purchase of subsidiary and associates
Proceeds from selling subsidiary and associates
Payment for purchases of property, plant, equipment and branches constructions
Proceeds from redemption of held to maturity financial investments
Payment for purchases of held to maturity financial investments  
Payment for purchases of  available for sale financial investments
Proceeds from selling available for sale financial investments
Proceeds (payments) from real estate investments
Net cash used in investing activities

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

commercial International Bank (egypt) s.a.e
Consolidated cash flow for the year ended 
on December 31, 2015 (Cont.)

Cash flow from financing activities
Increase (decrease) in long term loans
Dividend paid
Capital increase
Net cash used in financing activities

Net increase (decrease) in cash and cash equivalent during the year
Beginning balance of cash and cash equivalent
Cash and cash equivalent at the end of the year

Cash and cash equivalent comprise:
Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturity more than three months
Total cash and cash equivalent

(111,550)
(1,563,646)
94,748
(1,580,448)

(2,440,371)
15,062,902
12,622,531

9,848,954
21,002,305
22,130,170
(8,268,202)
(15,478,335)
(16,612,361)
12,622,531

110,725
(1,253,338)
79,299
(1,063,314)

3,071,229
11,991,673
15,062,902

7,502,256
9,521,999
30,548,890
(5,392,596)
(5,007,462)
(22,110,185)
15,062,902

6,482,194
71,161

188,256
1,682,439
135,866
353,590
(96,638)
7,236
21,701
140,751
(17,242)
(505)
13,330
(564)
(163,270)
(285,431)
133,395
(27,829)
8,638,440

(13,346,479)
5,497,825
(2,439,249)
(20,247)
(9,714,737)
(1,273,556)
(217,078)
(651,041)
469,384
33,259,457
(1,814,609)
15,319
18,403,429

-
334,451
(304,401)
3,919,074
(4,019,548)
(25,392,460)
5,315,438
884,094
(19,263,352)

5,447,281
89,057

218,322
588,794
286,724
(4,957)
(38,176)
-
-
65,748
(6,798)
(456)
(3,857)
(2,106)
(83,131)
-
99,857
27,969
6,684,271

(2,138,848)
(4,897,448)
(1,462,541)
73,193
(7,526,841)
(1,373,214)
-
-
(242,025)
25,129,276
(1,179,709)
1,317,572
14,383,686

(16,877)
-
(243,387)
-
(4,963,569)
(9,079,241)
4,938,025
(884,094)
(10,249,143)

166

annual report 2015

annual report 2015 167

financial statements: consolidated

years of excellence

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168

annual report 2015

annual report 2015 169

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial statements: consolidated

years of excellence

Notes to the consolidated financial statements for the year ended 
on December 31, 2015
1.  General information
Commercial International Bank (Egypt) S.A.E. provides retail, corporate and investment banking services in various parts of 
Egypt through 159 branches, and 28 units employing 5983 employees on the statement of financial position date.

Commercial international Bank (Egypt) S.A.E. was formed as a commercial bank under the investment law no. 43 of 1974. The 
address of its registered head office is as follows: Nile tower, 21/23 Charles de Gaulle Street-Giza. The Bank is listed in the Egyp-
tian stock exchange.

CI Capital Holding Co S.A.E it was established as a joint stock company on April 9th, 2005 under the capital market law no. 95 
of 1992 and its executive regulations. Financial register no. 166798 on April 10th, 2005 and the company have been licensed by 
the Capital Market Authority to carry out its activities under license no. 353 on May 24th, 2006.

As of December 31, 2015 the Bank directly owns 54,988,500 shares representing 99.98% of CI Capital Holding Company’s capital 
and on December 31, 2015 CI Capital Holding Co. Directly owns the following shares in its subsidiaries:

Company name
• CIBC Co.
• CI Assets Management
• CI Investment Banking Co.
• Dynamic Brokerage Co.

No. of shares 
1,979,290
478,577
3,981,578
3,393,500

Ownership%
98.96
95.72
  99.54
99.96

Indirect Share%
98.94
95.70
99.52
99.95

2.  Summary of accounting policies
The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have 
been consistently applied to all years presented, unless otherwise stated.

2.1.  Basis of preparation
The consolidated financial statements have been prepared in accordance with Egyptian financial reporting standards 
issued in 2006 and its amendments and in accordance with the instructions of the Central Bank of Egypt approved by the 
Board of Directors on December 16, 2008 consistent with the principles referred to.

2.2.  subsidiaries and associates
2.2.1.  Subsidiaries
Subsidiaries are all entities (including special purpose entities) over which the Bank has owned directly or  indirectly the 
control to govern the financial and operating policies generally accompanying a shareholding of more than one half of the 
voting rights. The existence and effect of potential voting rights that are currently exercisable or convertible are consid-
ered when assessing whether the Bank has the ability to control the entity or not.

2.2.2.  Associates
Associates are all entities over which the Bank has significant influence but do not reach to the extent of control, generally 
accompanying a shareholding between 20% and 50% of the voting rights.

The acquisition method of accounting is used to account for the purchase of subsidiaries. The cost of an acquisition is 
measured at the fair value of the assets given, equity instruments issued and liabilities incurred or assumed, plus any 
costs directly related to the acquisition. The excess of the cost of an acquisition over the Bank share of the fair value of the 
identifiable net assets acquired is recorded as goodwill. A gain on acquisition is recognized in profit or loss if there is an 
excess of the Bank’s share of the fair value of the identifiable net assets acquired over the cost of the acquisition.

The cost method is applied to account for investments in subsidiaries and associates, whereby, investments are recorded 
based on the acquisition cost including any goodwill, deducting any impairment losses, and dividends are recorded in 
the income statement in the adoption of the distribution of these profits and evidence of the Bank right to collect them.

2.3.  segment reporting
A business segment is a group of assets and operations engaged in providing products or services that are subject to risks 
and returns that are different from those of other business segments. A geographical segment is engaged in providing 
products or services within a particular economic environment that are subject to risks and returns different from those 
of segments operating in other economic environments.

2.4.  foreign currency translation
2.4.1.  Functional and presentation currency
The financial statements are presented in Egyptian pound, which is the Bank’s functional and presentation currency.

2.4.2.  Transactions  and balances in foreign currencies
The Bank maintains its accounting records in Egyptian pound. Transactions in foreign currencies during the period are 
translated into the Egyptian pound using the prevailing exchange rates at the date of the transaction.

The consolidated financial statements have been prepared under the historical cost convention, as modified by the revalu-
ation of trading, financial assets and liabilities held at fair value through profit or loss, available for sale and all derivatives 
contracts.

Monetary assets and liabilities denominated in foreign currencies are retranslated at the end of reporting period at the 
prevailing exchange rates. Foreign exchange gains and losses resulting from settlement and translation of such transac-
tions and balances are recognized in the income statement and reported under the following line items:

2.1.1.  Basis of consolidation
The method of full consolidation is the basis of the preparation of the consolidated financial statement of the Bank, given 
that the Bank’s acquisition proportion is 99.98 % (full control) in CI Capital Holding.

Consolidated  financial  statements  consist  of  the  financial  statements  of  Commercial  International  Bank  and  consoli-
dated financial statements of CI Capital Holding and its subsidiaries. Control is achieved through the Bank’s ability to 
control the financial and operational policies of the companies that the Bank invests in it in order to obtain benefits from 
its activities. The basis of the consolidation is as follows: 

•  Eliminating all balances and transactions between the Bank and group companies. 
•  The cost of acquisition of subsidiary companies is based on the company's share in the fair value of assets acquired and 

obligations outstanding on the acquisition date. 

•  Minority shareholders represent the rights of others in subsidiary companies. 
•  Proportional consolidation is used in consolidating method for companies under joint control.

•  Net trading income from held-for-trading assets and liabilities.
•  Other operating revenues (expenses) from the remaining assets and liabilities.

Changes in the fair value of investments in debt instruments; which represent monetary financial instruments, denomi-
nated in foreign currencies and classified as available for sale assets are analyzed into valuation differences resulting from 
changes in the amortized cost of the instrument, differences resulting from changes in the applicable exchange rates and 
differences resulting from changes in the fair value of the instrument.

Valuation differences resulting from changes in the amortized cost are recognized and reported in the income statement 
in ‘income from loans and similar revenues’ whereas differences resulting from changes in foreign exchange rates are 
recognized and reported in ‘other operating revenues (expenses)’. The remaining differences resulting from changes in fair 
value are deferred in equity and accumulated in the ‘revaluation reserve of available-for-sale investments’.

Valuation differences resulting from the non-monetary items include gains and losses of the change in fair value of such 
equity instruments held at fair value through profit and loss, as for recognition of the differences of valuation resulting 
from equity instruments classified as financial investments available for sale within the fair value reserve in equity.

170

annual report 2015

annual report 2015 171

financial statements: consolidated

years of excellence

2.5.  financial assets
The Bank classifies its financial assets in the following categories: 
•  Financial assets designated at fair value through profit or loss.
•  Loans and receivables.
•  Held to maturity investments.
•  Available for sale financial investments.

Management determines the classification of its investments at initial recognition.

2.5.1.  Financial assets at fair value through profit or loss
This category has two sub-categories: 
•  Financial assets held for trading. 
•  Financial assets designated at fair value through profit and loss at inception. 

A financial asset is classified as held for trading if it is acquired or incurred principally for the purpose of selling or repur-
chasing in the short term or if it is part of a portfolio of identified financial instruments that are managed together and for 
which there is evidence of a recent actual pattern of short term profit making. Derivatives are also categorized as held for 
trading unless they are designated as hedging instruments.

Financial instruments, other than those held for trading, are classified as financial assets designated at fair value through 
profit and loss if they meet one or more of the criteria set out below: 

•  When the designation eliminates or significantly reduces measurement and recognition inconsistencies that would arise 
from measuring financial assets or financial liabilities, on different bases. under this criterion, an accounting mismatch 
would arise if the debt securities issued were accounted for at amortized cost, because the related derivatives are mea-
sured at fair value with changes in the fair value recognized in the income statement. The main classes of financial instru-
ments designated by the Bank are loans and advances and long-term debt issues.

•  Applies to groups of financial assets, financial liabilities or combinations thereof that are managed, and their performance 
evaluated, on a fair value basis in accordance with a documented risk management or investment strategy, and where 
information about the groups of financial instruments is reported to management on that basis.

•  Relates to financial instruments containing one or more embedded derivatives that significantly modify the cash flows 

resulting from those financial instruments, including certain debt issues and debt securities held.

Any financial derivative initially recognized at fair value can't be reclassified during the holding period. Re-classification 
is not allowed for any financial instrument initially recognized at fair value through profit and loss.

2.5.2.  Loans and advances
Loans and advances are non-derivative financial assets with fixed or determinable payments that are not quoted in an 
active market, other than: 

•  Those that the Bank intends to sell immediately or in the short term, which is classified as held for trading, or those that the 

Bank upon initial recognition designates as at fair value through profit or loss. 
•  Those that the Bank upon initial recognition designates as available for sale; or
•  Those for which the holder may not recover substantially all of its initial investment, other than credit deterioration.

2.5.3.  Held to maturity financial investments
Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturi-
ties that the Bank’s management has the positive intention and ability to hold till maturity. If the Bank has to sell other 
than an insignificant amount of held-to-maturity assets, the entire category would be reclassified as available for sale 
unless in necessary cases subject to regulatory approval.

2.5.4.  Available for sale financial investments
Available-for-sale investments are those intended to be held for an indefinite period of time, which may be sold in response 
to needs for liquidity or changes in interest rates, exchange rates or equity prices.

The following are applied in respect to all financial assets:

Debt securities and equity shares intended to be held on a continuing basis, other than those designated at fair value, are 
classified as available-for-sale or held-to-maturity. Financial investments are recognized on trade date, when the group 
enters into contractual arrangements with counterparties to purchase securities. 

Financial assets are initially recognized at fair value plus transaction costs for all financial assets not carried at fair value 
through profit and loss. Financial assets carried at fair value through profit and loss are initially recognized at fair value, 
and transaction costs are expensed in the income statement. 

Financial assets are derecognized when the rights to receive cash flows from the financial assets have expired or when the 
Bank transfers substantially all risks and rewards of the ownership. Financial liabilities are derecognized when they are 
extinguished, that is, when the obligation is discharged, cancelled or expired.

Available-for-sale, held–for-trading and financial assets designated at fair value through profit and loss are subsequently 
measured at fair value. Loans and receivables and held-to-maturity investments are subsequently measured at amortized 
cost.

Gains and losses arising from changes in the fair value of the ‘financial assets designated at fair value through profit or 
loss’ are recognized in the income statement in ‘net income from financial instruments designated at fair value’. Gains and 
losses arising from changes in the fair value of available for sale investments are recognized directly in equity, until the 
financial assets are either sold or become impaired. When available-for-sale financial assets are sold, the cumulative gain 
or loss previously recognized in equity is recognized in profit or loss. 

Interest income is recognized on available for sale debt securities using the effective interest method, calculated over the 
asset’s expected life. Premiums and discounts arising on the purchase are included in the calculation of effective interest 
rates. Dividends are recognized in the income statement when the right to receive payment has been established.

The fair values of quoted investments in active markets are based on current bid prices. If there is no active market for a 
financial asset, or no current demand prices available, the Bank measures fair value using valuation models. These include 
the  use  of  recent  arm’s  length  transactions,  discounted  cash  flow  analysis,  option  pricing  models  and  other  valuation 
models commonly used by market participants. If the Bank has not been able to estimate the fair value of equity instru-
ments classified as available for sale, the value is measured at cost less impairment.

Available for sale investments that would have met the definition of loans and receivables at initial recognition may be 
reclassified out to loans and advances or financial assets held to maturity. In all cases, when the Bank has the intent and 
ability to hold these financial assets in the foreseeable future or till maturity. The financial asset is reclassified at its fair 
value on the date of reclassification, and any profits or losses that has been recognized previously in equity, is treated 
based on the following:

•  If the financial asset has a fixed maturity, gains or losses are amortized over the remaining life of the investment using the 
effective interest rate method. In case of subsequent impairment of the financial asset, the previously recognized unreal-
ized gains or losses in equity are recognized directly in the profits and losses.

•  In the case of financial asset which has infinite life, any previously recognized profit or loss in equity will remain until the 
sale of the asset or its disposal, in the case of impairment of the value of the financial asset after the re-classification, any 
gain or loss previously recognized in equity is recycled to the profits and losses.

•  If the Bank adjusts its estimates of payments or receipts of a financial asset that in return adjusts the carrying amount of 
the asset (or group of financial assets) to reflect the actual cash inflows, the carrying value is recalculated based on the 
present value of estimated future cash flows at the effective yield of the financial instrument and the differences are rec-
ognized in profit and loss.

•  In all cases, if the Bank re-classifies financial asset in accordance with the above criteria and increases its estimate of the 
proceeds of future cash flow, this increase adjusts the effective interest rate of this asset only without affecting the invest-
ment book value.

2.6.  offsetting financial instruments
Financial assets and liabilities are offset and the net amount reported in the balance sheet if, and only if, there is a legally 
enforceable right to offset the recognized amounts and there is an intention to be settled on a net basis.

172

annual report 2015

annual report 2015 173

financial statements: consolidated

years of excellence

2.7.  Derivative financial instruments and hedge accounting
Derivatives are recognized initially, and subsequently, at fair value. Fair values of exchange traded derivatives are ob-
tained from quoted market prices. Fair values of over-the-counter derivatives are obtained using valuation techniques, 
including discounted cash flow models and option pricing models. Derivatives are classified as assets when their fair value 
is positive and as liabilities when their fair value is negative.

Embedded  derivatives  in  other  financial  instruments,  such  as  conversion  option  in  a  convertible  bond,  are  treated  as 
separate derivatives when their economic characteristics and risks are not closely related to those of the host contract, 
provided that the host contract is not classified as at fair value through profit and loss. These embedded derivatives are 
measured at fair value with changes in fair value recognized in income statement unless the Bank chooses to designate 
the hybrid contact as at fair value through net trading income in profit or loss.

The timing of recognition in profit and loss, of any gains or losses arising from changes in the fair value of derivatives, 
depends on whether the derivative is designated as a hedging instrument, and the nature of the item being hedged. The 
Bank designates certain derivatives as:

•  Hedging instruments of the risks associated with fair value changes of recognized assets or liabilities or firm commit-

ments (fair value hedge).

Once loans or debts are classified as nonperforming or impaired, the revenue of interest income will not be recognized 
and will be recorded off balance sheet, and are recognized as income subsequently based on a cash basis according to the 
following:

•  When all arrears are collected for consumer loans, personnel mortgages and micro-finance loans. 
•  When calculated interest for corporate are capitalized according to the rescheduling agreement conditions until paying 
25% from rescheduled payments for a minimum performing period of one year, if the customer continues to perform, the 
calculated interest will be recognized in interest income (interest on the performing rescheduling agreement balance) 
without the marginalized before the rescheduling agreement which will be recognized in interest income after the settle-
ment of the outstanding loan balance.

2.9.  fee and commission income
Fees charged for servicing a loan or facility that is measured at amortized cost, are recognized as revenue as the service 
is provided. Fees and commissions on non-performing or impaired loans or receivables cease to be recognized as income 
and are rather recorded off balance sheet. These are recognized as revenue, on a cash basis, only when interest income 
on those loans is recognized in profit and loss, at that time, fees and commissions that represent an integral part of the 
effective interest rate of a financial asset, are treated as an adjustment to the effective interest rate of that financial asset.

•  Hedging of risks relating to future cash flows attributable to a recognized asset or liability or a highly probable forecast 

transaction (cash flow hedge)

•  Hedge accounting is used for derivatives designated in a hedging relationship when the following criteria are met. 

Commitment fees and related direct costs for loans and advances where draw down is probable are deferred and recog-
nized as an adjustment to the effective interest on the loan once drawn. Commitment fees in relation to facilities where 
draw down is not probable are recognized at the maturity of the term of the commitment. 

At the inception of the hedging relationship, the Bank documents the relationship between the hedging instrument and 
the hedged item, along with its risk management objectives and its strategy for undertaking various hedge transactions. 
Furthermore,

Fees are recognized on the debt instruments that are measured at fair value through profit and loss on initial recognition 
and syndicated loan fees received by the Bank are recognized when the syndication has been completed and the Bank 
does not hold any portion of it or holds a part at the same effective interest rate used for the other participants portions. 

At the inception of the hedge, and on ongoing basis, the Bank documents whether the hedging instrument is expected to 
be highly effective in offsetting changes in fair values of the hedged item attributable to the hedged risk.

2.7.1.  Fair value hedge
Changes in the fair value of derivatives that are designated and qualified as fair value hedges are recognized in profit or 
loss immediately together with any changes in the fair value of the hedged asset or liability that are attributable to the 
hedged risk. The effective portion of changes in the fair value of the interest rate swaps and the changes in the fair value of 
the hedged item attributable to the hedged risk are recognized in the ‘net interest income’ line item of the income state-
ment. Any ineffectiveness is recognized in profit or loss in ‘net trading income’.

When the hedging instrument is no longer qualified for hedge accounting, the adjustment to the carrying amount of a 
hedged item, measured at amortized cost, arising from the hedged risk is amortized to profit or loss from that date using 
the effective interest method.

2.7.2.  Derivatives that do not qualify for hedge accounting
All gains and losses from changes in the fair values of derivatives that do not qualify for hedge accounting are recognized 
immediately in the income statement. These gains and losses are reported in ‘net trading income’, except where deriva-
tives are managed in conjunction with financial instruments designated at fair value , in which case gains and losses are 
reported in ‘net income from financial instruments designated at fair value’.

Interest income and expense

2.8. 
Interest income and expense for all financial instruments except for those classified as held-for-trading or designated at fair 
value are recognized in ‘interest income’ and ‘interest expense’ in the income statement using the effective interest method.

The effective interest method is a method of calculating the amortized cost of a financial asset or a financial liability and 
of allocating the interest income or interest expense over the relevant period. The effective interest rate is the rate that ex-
actly discounts estimated future cash payments or receipts through the expected life of the financial instrument or, when 
appropriate, a shorter period to the net carrying amount of the financial asset or financial liability. When calculating the 
effective interest rate, the Bank  estimates cash flows considering all contractual terms of the financial instrument (for 
example, prepayment options) but does not consider future credit losses. The calculation includes all fees and points paid 
or received between parties to the contract that represents an integral part of the effective interest rate, transaction costs 
and all other premiums or discounts.

Commission and fee arising from negotiating, or participating in the negotiation of a transaction for a third party such as 
the arrangement of the acquisition of shares or other securities or the purchase or sale of properties are recognized upon 
completion of the underlying transaction in the income statement . 

Other management advisory and service fees are recognized based on the applicable service contracts, usually on accrual 
basis. Financial planning fees related to investment funds are recognized steadily over the period in which the service is 
provided. The same principle is applied for wealth management; financial planning and custody services that are provided 
on the long term are recognized on the accrual basis also.

Operating revenues in the holding company are:

•  Commission income is resulting from purchasing and selling securities to a customer account upon receiving the transac-

tion confirmation from the Stock Exchange.

•  Mutual funds and investment portfolios management which is calculated as a percentage of the net value of assets under 
management according to the terms and conditions of agreement. These amounts are credited to the assets management 
company’s revenue pool on a monthly accrual basis.

2.10.  Dividend income
Dividends are recognized in the income statement when the right to collect is established.

2.11.  sale and repurchase agreements
Securities may be lent or sold subject to a commitment to repurchase (Repos) are reclassified in the financial statements 
and deducted from treasury bills balance. Securities borrowed or purchased subject to a commitment to resell them (Re-
verse Repos) are reclassified in the financial statements and added to treasury bills balance. The difference between sale 
and repurchase price is treated as interest and accrued over the life of the agreements using the effective interest method.

2.12.  Impairment of financial assets
2.12.1.  Financial assets carried at amortised cost
The Bank assesses at each balance sheet date whether there is objective evidence that a financial asset or group of finan-
cial assets is impaired. A financial asset or a group of financial assets is impaired only if there is objective evidence of 
impairment as a result of one or more events that occurred after the initial recognition of the asset (a ‘loss event/s’) and 
that loss event/s has an impact on the estimated future cash flows of the financial asset or group of financial assets that 
can be reliably estimated. 

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The criteria that the Bank uses to determine that there is objective evidence of an impairment loss include:

•  Cash flow difficulties experienced by the borrower (for example, equity ratio, net income percentage of sales)
•  Violation of the conditions of the loan agreement such as non-payment.
•  Initiation of Bankruptcy proceedings.
•  Deterioration of the borrower’s competitive position.
•  The Bank for reasons of economic or legal financial difficulties of the borrower by granting concessions may not agree with 

the Bank granted in normal circumstances.

•  Deterioration in the value of collateral or deterioration of the creditworthiness of the borrower.

The  objective  evidence  of  impairment  loss  for  a  group  of  financial  assets  is  observable  data  indicating  that  there  is  a 
measurable decrease in the estimated future cash flows from a portfolio of financial assets since the initial recognition 
of those assets, although the decrease cannot yet be identified with the individual financial assets in the portfolio, for 
instance an increase in the default rates for a particular Banking product.

The Bank estimates the period between a losses occurring and its identification for each specific portfolio. In general, the 
periods used vary between three months to twelve months.

The Bank first assesses whether objective evidence of impairment exists individually for financial assets that are individu-
ally significant, and individually or collectively for financial assets that are not individually significant and in this field the 
following are considered:

•  If the Bank determines that no objective evidence of impairment exists for an individually assessed financial asset, wheth-
er significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collec-
tively assesses them for impairment according to historical default ratios. 

•  If the Bank determines that an objective evidence of financial asset impairment exist that are individually assessed for 
impairment and for which an impairment loss is or continues to be recognized are not included in a collective assessment 
of impairment.

The amount of the loss is measured as the difference between the asset’s carrying amount and the present value of esti-
mated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s 
original effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account and 
the amount of the loss is recognized in the income statement. If a loan or held to maturity investment has a variable inter-
est rate, the discount rate for measuring any impairment loss is the current effective interest rate determined under the 
contract when there is objective evidence for asset impairment. As a practical expedient, the Bank may measure impair-
ment on the basis of an instrument’s fair value using an observable market price.

The calculation of the present value of the estimated future cash flows of a collateralized financial asset reflects the cash 
flows that may result from foreclosure less costs for obtaining and selling the collateral, whether or not foreclosure is 
probable.

For the purposes of a collective evaluation of impairment, financial assets are grouped on the basis of similar credit risk 
characteristics (i.e., on the basis of the group’s grading process that considers asset type, industry, geographical location, 
collateral type, past-due status and other relevant factors). Those characteristics are relevant to the estimation of future 
cash flows for groups of such assets by Being indicative of the debtors’ ability to pay all amounts due according to the 
contractual terms of the assets being evaluated.

For the purposes of evaluation of impairment for a group of a financial assets according to historical default ratios future 
cash flows in a group of financial assets that are collectively evaluated for impairment are estimated on the basis of the 
contractual cash flows of the assets in the Bank and historical loss experience for assets with credit risk characteristics 
similar to those in the Bank. Historical loss experience is adjusted on the basis of current observable data to reflect the 
effects of current conditions that did not affect the period on which the historical loss experience is based and to remove 
the effects of conditions in the historical period that do not currently exist.

Estimates of changes in future cash flows for groups of assets should reflect and be directionally consistent with changes 
in related observable data from period to period (for example, changes in unemployment rates, property prices, payment 
status, or other  indicative factors of changes in the probability of losses in the Bank and their magnitude. The methodol-
ogy and assumptions used for estimating future cash flows are reviewed regularly by the Bank.

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2.12.2.  Available for sale investments
The Bank assesses at each balance sheet date whether there is objective evidence that a financial asset or a group of finan-
cial assets classify under available for sale is impaired. In the case of equity investments classified as available for sale, a 
significant or prolonged decline in the fair value of the security below its cost is considered in determining whether the 
assets are impaired. During periods start from first of January 2009, the decrease consider significant when it became 
10% from the book value of the financial instrument and the decrease consider to be extended if it continues for period 
more than 9 months, and if the mentioned evidences become available then any cumulative gains or losses previously 
recognized in equity are recognized in the income statement , in respect of available for sale equity securities, impairment 
losses previously recognized in profit or loss are not reversed through the income statement.

If, in a subsequent period, the fair value of a debt instrument classified as available for sale increases and the increase 
can be objectively related to an event occurring after the impairment loss was recognized in the income statement, the 
impairment loss is reversed through the income statement to the extent of previously recognized impairment charge from 
equity to income statement.

2.13.  real estate investments 
The real estate investments represent lands and buildings owned by the Bank in order to obtain rental returns or capital 
gains and therefore do not include real estate assets which the Bank exercised its work through or those that have owned 
by the Bank as settlement of debts. The accounting treatment is the same used with property, plant and equipment.

2.14.  property, plant and equipment
Land and buildings comprise mainly branches and offices. All property, plant and equipment are stated at historical cost less de-
preciation and impairment losses. Historical cost includes expenditure that is directly attributable to the acquisition of the items.

Subsequent costs are included in the asset’s carrying amount or as a separate asset, as appropriate, only when it is prob-
able that future economic benefits will flow to the Bank and the cost of the item can be measured reliably. All other repairs 
and maintenance are charged to other operating expenses during the financial period in which they are incurred.

Land is not depreciated. Depreciation of other assets is calculated using the straight-line method to allocate their residual 
values over estimated useful lives, as follows:

Buildings   
Leasehold improvements  
Furniture and safes  
Typewriters, calculators  and air-conditions  
Transportations  
Computers and core systems 
Fixtures and fittings 

20 years.
3 years, or over the period of the lease if less
5 years.
8 years
5 years
3/10 years
3 years

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. Deprecia-
ble assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount 
may not be recovered. An asset’s carrying amount is written down immediately to its recoverable value if the asset’s car-
rying amount exceeds its estimated recoverable amount. The recoverable amount is the higher of the asset’s fair value less 
costs to sell and value in use.

Gains and losses on disposals are determined by comparing the selling proceeds with the asset carrying amount and 
charged to other operating expenses in the income statement.

2.15.  Impairment of non-financial assets
Assets that have an indefinite useful life are not amortized -except goodwill- and are tested annually for impairment. As-
sets that are subject to amortization are reviewed for impairment whenever events or changes in circumstances indicate 
that the carrying amount may not be recoverable. An impairment loss is recognized for the amount by which the asset’s 
carrying amount exceeds its recoverable amount.

The recoverable amount is the higher of an asset’s fair value less costs to sell or value in use. Assets are tested for impair-
ment with reference to the lowest level of cash generating unit/s. A previously recognized impairment loss relating to a 
fixed asset may be reversed in part or in full when a change in circumstances leads to a change in the estimates used to 
determine the fixed asset’s recoverable amount. The carrying amount of the fixed asset will only be increased up to the 
amount that it would have been had the original impairment not been recognized.

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2.15.1.  Goodwill
Goodwill  is  capitalized  and  represents  the  excess  of  acquisition  cost  over  the  fair  value  of  the  Bank’s  share  in  the  ac-
quired entity’s net identifiable assets on the date of acquisition. For the purpose of calculating goodwill, the fair values 
of acquired assets, liabilities and contingent liabilities are determined by reference to market values or by discounting 
expected future cash flows. Goodwill is included in the cost of investments in associates and subsidiaries in the Bank’s 
separate financial statements. Goodwill is tested for impairment, impairment loss is charged to the income statement.
Goodwill is allocated to the cash generating units for the purpose of impairment testing. The cash generating units rep-
resented in the Bank main segments.

2.15.2.  Other intangible assets
Is  the  intangible  assets  other  than  goodwill  and  computer  programs  (trademarks,  licenses,  contracts  for  benefits,  the 
benefits of contracting with clients).

Other intangible assets that are acquired by the Bank are recognized at cost less accumulated amortization and impair-
ment losses. Amortization is charged to the income statement on a straight-line basis over the estimated useful lives of 
the intangible asset with definite life. Intangible assets with indefinite life are not amortized and tested for impairment.

2.16.  leases
The accounting treatment for the finance lease is complied with law 95/1995, if the contract entitles the lessee to purchase 
the asset at a specified date and predefined value, or the current value of the total lease payments representing at least 90% 
of the value of the asset. The other leases contracts are considered operating leases contracts.

2.16.1.  Being lessee
Finance lease contract recognizes the lease cost, including the cost of maintenance of the leased assets in the income 
statement for the period in which they occurred. If the Bank decides to exercise the right to purchase the leased asset the 
leased assets are capitalized and included in ‘property, plant and equipment’ and depreciated over the useful life of the 
expected remaining life of the asset in the same manner as similar assets.

Operating lease payments leases are accounted for on a straight-line basis over the periods of the leases and are included 
in ‘general and administrative expenses’.

2.16.2.  Being lessor
For finance lease, assets are recorded in the property, plant and equipment in the balance sheet and amortized over the 
expected useful life of this asset in the same manner as similar assets. Lease income is recognized on the basis of rate of re-
turn on the lease in addition to an amount corresponding to the cost of depreciation for the period. The difference between 
the recognized rental income and the total finance lease clients' accounts is transferred to the in the income statement 
until the expiration of the lease to be reconciled with a net book value of the leased asset. Maintenance and insurance 
expenses are charged to the income statement when incurred to the extent that they are not charged to the tenant.

In case there is objective evidence that the Bank will not be able to collect the of financial lease obligations, the finance 
lease payments are reduced to the recoverable amount.

For assets leased under operating lease it appears in the balance sheet under  property, plant and equipment, and depre-
ciated over the expected useful life of the asset in the same way as similar assets, and the lease income recorded less any 
discounts given to the lessee on a straight-line method over the contract period.

2.17.  cash and cash equivalents
For the purposes of the cash flow statement, cash and cash equivalents comprise balances with less than three months’ 
maturity from the date of acquisition, including cash and non-restricted balances with Central Bank, treasury bills and 
other eligible bills, loans and advances to banks, amounts due from other banks and short-term government securities.

2.18.  other  provisions
Provisions for restructuring costs and legal claims are recognized when the Bank has present legal or constructive obliga-
tions as a result of past events; where it is more likely than not that a transfer of economic benefit will be necessary to settle 
the obligation, and it can be reliably estimated.

In case of similar obligations, the related cash outflow should be determined in order to settle these obligations as a group. 
The provision is recognized even in case of minor probability that cash outflow will occur for an item of these obligations. 
When a provision is wholly or partially no longer required, it is reversed through profit or loss under other operating in-
come (expenses). 

Provisions for obligations, other than those for credit risk or employee benefits, due within more than 12 months from the 
balance sheet date are recognized based on the present value of the best estimate of the consideration required to settle 
the present obligation at the balance sheet date. An appropriate pretax discount rate that reflects the time value of money 
is used to calculate the present value of such provisions. For obligations due within less than twelve months from the bal-
ance sheet date, provisions are calculated based on undiscounted expected cash outflows unless the time value of money 
has a significant impact on the amount of provision, then it is measured at the present value. 

2.19.  share based payments
The Bank applies an equity-settled, share-based compensation plan. The fair value of equity instruments recognized as 
an expense over the vesting period using appropriate valuation models, taking into account the terms and conditions 
upon which the equity instruments were granted. The vesting period is the period during which all the specified vesting 
conditions of a share-based payment arrangement are to be satisfied. Vesting conditions include service conditions and 
performance conditions and market performance conditions are taken into account when estimating the fair value of eq-
uity instruments at the date of grant. At each balance sheet date the number of options that are expected to be exercised 
are estimated. Recognizes estimate changes, if any, in the income statement, and a corresponding adjustment to equity 
over the remaining vesting period.

The proceeds received net of any directly attributable transaction costs are credited to share capital (nominal value) and 
share premium when the options are exercised.

2.20.  Income tax
Income tax on the profit or loss for the period and deferred tax are recognized in the income statement except for income 
tax relating to items of equity that are recognized directly in equity.

Income tax is recognized based on net taxable profit using the tax rates applicable at the date of the balance sheet in ad-
dition to tax adjustments for previous years.

Deferred taxes arising from temporary time differences between the book value of assets and liabilities are recognized in 
accordance with the principles of accounting and value according to the foundations of the tax, this is determining the 
value of deferred tax on the expected manner to realize or settle the values of assets and liabilities, using tax rates appli-
cable at the date of the balance sheet.

Deferred tax assets of the Bank recognized when there is likely to be possible to achieve profits subject to tax in the future 
to be possible through to use that asset, and is reducing the value of deferred tax assets with part of that will come from 
tax benefit expected during the following years, that in the case of expected high benefit tax, deferred tax assets will in-
crease within the limits of the above reduced.

2.21.  Borrowings
Borrowings are recognized initially at fair value net of transaction costs incurred. Borrowings are subsequently stated at 
amortized cost also any difference between proceeds net of transaction costs and the redemption value is recognized in 
the income statement over the period of the borrowings using the effective interest method.

2.22.  Dividends
Dividends on ordinary shares and profit sharing are recognized as a charge of equity upon the general assembly approval. 
Profit sharing includes the employees’ profit share and the Board of Directors’ remuneration as prescribed by the Bank’s 
articles of incorporation and the corporate law.

2.23.  comparatives
Comparative figures have been adjusted to conform to changes in presentation in the current period where necessary.

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3.  Financial risk management
The Bank’s activities expose it to a variety of financial risks and those activities involve the analysis, evaluation, acceptance and 
management of some degree of risk or combination of risks. Taking risk is core to the financial business, and the operational 
risks are an inevitable consequence of being in business. The Bank’s aim is therefore to achieve an appropriate balance between 
risk and rewards and minimize potential adverse effects on the Bank’s financial performance. The most important types of fi-
nancial risks are credit risk, market risk, liquidity risk and other operating risks. Also market risk includes exchange rate risk, 
rate of return risk and other prices risks. 

The Bank’s risk management policies are designed to identify and analyze these risks, to set appropriate risk limits and con-
trols, and to monitor the risks and adherence to limits by means of reliable and up-to-date information systems. The Bank 
regularly reviews its risk management policies and systems to reflect changes in markets, products and emerging best practice.
Risk management is carried out by risk department under policies approved by the Board of Directors. Bank treasury identifies, 
evaluates and hedges financial risks in close co-operation with the Bank’s operating units.

The board provides written principles for overall risk management, as well as written policies covering specific areas, such as for-
eign exchange risk, interest rate risk, credit risk, use of derivative financial instruments and non-derivative financial instruments. 
In addition, credit risk management is responsible for the independent review of risk management and the control environment.

3.1.  credit risk
The Bank takes on exposure to credit risk, which is the risk that counterparty will cause a financial loss for the Bank by 
failing to discharge an obligation. Management therefore carefully manages its exposure to credit risk. Credit exposures 
arise principally in loans and advances, debt securities and other bills. There is also credit risk in off-balance sheet finan-
cial arrangements such as loan commitments. The credit risk management and control are centralized in a credit risk 
management team in Bank treasury and reported to the Board of Directors and head of each business unit regularly.

3.1.1.  Credit risk measurement
3.1.1.1. Loans and advances to banks and customers
In measuring credit risk of loans and facilities to banks and customers at a counterparty level, the Bank reflects three 
components:

•  The ‘probability of default’ by the client or counterparty on its contractual obligations
•  Current exposures to the counterparty and its likely future development, from which the Bank derive the ‘exposure at 

default.

•  The likely recovery ratio on the defaulted obligations (the ‘loss given default’).

These credit risk measurements, which reflect expected loss (the ‘expected loss model’) are required by the Basel commit-
tee on banking regulations and the supervisory practices (the Basel committee), and are embedded in the Bank’s daily 
operational management. The operational measurements can be contrasted with impairment allowances required under 
EAS 26, which are based on losses that have been incurred at the balance sheet date (the ‘incurred loss model’) rather than 
expected losses (note 3.1). 

The Bank assesses the probability of default of individual counterparties using internal rating tools tailored to the various 
categories of counterparty. They have been developed internally and combine statistical analysis with credit officer judg-
ment and are validated, where appropriate. Clients of the Bank are segmented into four rating classes. The Bank’s rating 
scale, which is shown below, reflects the range of default probabilities defined for each rating class.  This means that, in 
principle, exposures migrate between classes as the assessment of their probability of default changes. The rating tools 
are kept under review and upgraded as necessary. The Bank regularly validates the performance of the rating and their 
predictive power with regard to default events.  

Bank’s rating 
1 
2 
3 
4 

description of the grade
performing loans
regular watching
watch list
non-performing loans

Loss given default or loss severity represents the Bank expectation of the extent of loss on a claim should default occur. It is 
expressed as percentage loss per unit of exposure and typically varies by type of counterparty, type and seniority of claim 
and availability of collateral or other credit mitigation.

3.1.1.2. Debt instruments and treasury and other bills
For debt instruments and bills, external rating such as standard and poor’s rating or their equivalents are used for man-
aging of the credit risk exposures, and if this rating is not available, then other ways similar to those used with the credit 
customers are uses. The investments in those securities and bills are viewed as a way to gain a better credit quality map-
ping and maintain a readily available source to meet the funding requirement at the same time.

3.1.2.  Risk limit control and mitigation policies
The Bank manages, limits and controls concentrations of credit risk wherever they are identified − in particular, to indi-
vidual counterparties and banks, and to industries and countries. 

The Bank structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to 
one borrower, or groups of borrowers, and to geographical and industry segments. Such risks are monitored on a revolving 
basis and subject to an annual or more frequent review, when considered necessary. Limits on the level of credit risk by 
individual, counterparties, product, and industry sector and by country are approved quarterly by the Board of Directors.

The exposure to any one borrower including banks and brokers is further restricted by sub-limits covering on- and off-
balance sheet exposures, and daily delivery risk limits in relation to trading items such as forward foreign exchange con-
tracts. Actual exposures against limits are monitored daily.

Exposure to credit risk is also managed through regular analysis of the ability of borrowers and potential borrowers to 
meet interest and capital repayment obligations and by changing these lending limits where appropriate.

Some other specific control and mitigation measures are outlined below:

3.1.2.1. Collateral
The Bank employs a range of policies and practices to mitigate credit risk. The most traditional of these is the taking of 
security for funds advances, which is common practice. The Bank implements guidelines on the acceptability of specific 
classes of collateral or credit risk mitigation. The principal collateral types for loans and advances are:

•  Mortgages over residential properties.
•  Mortgage business assets such as premises, and inventory.
•  Mortgage financial instruments such as debt securities and equities.

Longer-term finance and lending to corporate entities are generally secured; revolving individual credit facilities are gen-
erally unsecured. In addition, in order to minimize the credit loss the Bank will seek additional collateral from the coun-
terparty as soon as impairment indicators are noticed for the relevant individual loans and advances. 

Collateral held as security for financial assets other than loans and advances is determined by the nature of the instru-
ment. Debt securities, treasury and other governmental securities are generally unsecured, with the exception of asset-
backed securities and similar instruments, which are secured by portfolios of financial instruments.

3.1.2.2. Derivatives
The Bank maintains strict control limits on net open derivative positions (i.e., the difference between purchase and sale 
contracts), by both amount and term. At any one time, the amount subject to credit risk is limited to the current fair value 
of instruments that are favorable to the Bank (i.e., assets with positive fair value), which in relation to derivatives is only a 
small fraction of the contract, or notional values used to express the volume of instruments outstanding. This credit risk 
exposure is managed as part of the overall lending limits with customers, together with potential exposures from market 
movements. Collateral or other security is not usually obtained for credit risk exposures on these instruments, except 
where the Bank requires margin deposits from counterparties. 

Settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a cor-
responding receipt in cash, securities or equities. Daily settlement limits are established for each counterparty to cover 
the aggregate of all settlement risk arising from the Bank market transactions on any single day.

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The Bank’s policy requires the review of all financial assets that are above materiality thresholds at least annually or more 
regularly when circumstances require. Impairment provisions on individually assessed accounts are determined by an 
evaluation of the incurred loss at balance-sheet date, and are applied to all significant accounts individually. The assess-
ment normally encompasses collateral held (including re-confirmation of its enforceability) and the anticipated receipts 
for that individual account. Collective impairment provisions are provided portfolios of homogenous assets by using the 
available historical loss experience, experienced judgment and statistical techniques.

3.1.4.  Pattern of measuring the general banking risk
In addition to the four categories of the Bank’s internal credit ratings indicated in note 3.1.1, management classifies loans 
and advances based on more detailed subgroups in accordance with the CBE regulations. Assets exposed to credit risk 
in these categories are classified according to detailed rules and terms depending heavily on information relevant to the 
customer,  his  activity,  financial  position  and  his  repayment  track  record.  The  Bank  calculates  required  provisions  for 
impairment of assets exposed to credit risk, including commitments relating to credit on the basis of rates determined 
by CBE. In case, the provision required for impairment losses as per CBE credit worthiness rules exceeds the required 
provisions by the application used in balance sheet preparation in accordance with EAS. That excess shall be debited to 
retained earnings and carried to the general banking risk reserve in the equity section. Such reserve is always adjusted, on 
a regular basis, by any increase or decrease so, that reserve shall always be equivalent to the amount of increase between 
the two provisions. Such reserve is not available for distribution.

Below is a statement of institutional worthiness according to internal ratings compared with CBE ratings and rates of provi-
sions needed for assets impairment related to credit risk:

CBE Rating
1
2
3
4
5
6
7
8
9
10

Categorization

Provision%

Internal rating Categorization

Low risk
Average risk
Satisfactory risk
Reasonable risk
Acceptable risk
Marginally acceptable risk
Watch list
Substandard
Doubtful
Bad debts

0%
1%
1%
2%
2%
3%
5%
20%
50%
100%

1
1
1
1
1
2
3
4
4
4

Performing loans
Performing loans
Performing loans
Performing loans
Performing loans
Regular watching
Watch list
Non performing loans 
Non performing loans 
Non performing loans 

3.1.2.3. Master netting arrangements
The Bank further restricts its exposure to credit losses by entering into master netting arrangements with counterpar-
ties with which it undertakes a significant volume of transactions. Master netting arrangements do not generally result 
in an offset of balance sheet assets and liabilities, as transactions are usually settled on a gross basis. However, the credit 
risk associated with favorable contracts is reduced by a master netting arrangement to the extent that if a default occurs, 
all amounts with the counterparty are terminated and settled on a net basis. The Bank overall exposure to credit risk on 
derivative instruments subject to master netting arrangements can change substantially within a short period, as it is af-
fected by each transaction subject to the arrangement.

3.1.2.4. Credit related commitments
The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and 
standby letters of credit carry the same credit risk as loans. Documentary and commercial letters of credit – which are 
written undertakings by the Bank on behalf of a customer authorizing a third party to draw drafts on the Bank up to a 
stipulated amount under specific terms and conditions – are collateralized by the underlying shipments of goods to which 
they relate and therefore carry less risk than a direct loan.

Commitments to extend credit represent unused portions of authorizations to extend credit in the form of loans, guaran-
tees or letters of credit. With respect to credit risk on commitments to extend credit, the Bank is potentially exposed to 
loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused 
commitments, as most commitments to extend credit are contingent upon customers maintaining specific credit stan-
dards. The Bank monitors the term to maturity of credit commitments because longer-term commitments generally have 
a greater degree of credit risk than shorter-term commitments.

Impairment and provisioning policies

3.1.3. 
The internal rating system described in Note 3.1.1 focus on the credit-quality mapping from the lending and investment 
activities perspective. Conversely, for only financial reporting purposes impairment losses are recognized for that has 
been incurred at the balance sheet date when there is an objective evidence of impairment. Due to the different method-
ologies applied, the amount of incurred impairment losses in balance sheet are usually lower than the amount determined 
from the expected loss model that is used for internal operational management and CBE regulation purposes.

The impairment provision reported in balance sheet at the end of the period is derived from each of the four internal credit 
risk ratings. However, the majority of the impairment provision is usually driven by the last two rating degrees. The follow-
ing table illustrates the proportional distribution of loans and advances reported in the balance sheet for each of the four 
internal credit risk ratings of the Bank and their relevant impairment losses:

Bank’s rating

1-Performing loans
2-Regular watching
3-Watch list
4-Non-Performing Loans

December 31, 2015

December 31, 2014

Loans and 
advances (%)
82.27
9.32
4.43
3.98

Impairment 
provision (%)
30.70
12.97
21.78 
34.55

Loans and 
advances (%)
86.55
6.77
1.97
4.71

Impairment 
provision (%)
33.91
11.24
5.53
49.32

The internal rating tools assists management to determine whether objective evidence of impairment exists under EAS 26, 
based on the following criteria set by the Bank:

•  Cash flow difficulties experienced by the borrower or debtor
•  Breach of loan covenants or conditions
•  Initiation of bankruptcy proceedings
•  Deterioration of the borrower’s competitive position
•  Bank granted concessions may not be approved under normal circumstances due to economic, legal reasons and financial 

difficulties facing the borrower
•  Deterioration of the collateral value
•  Deterioration of the credit situation

182

annual report 2015

annual report 2015 183

financial statements: consolidated

years of excellence

Dec. 31, 2015
EGP Thousands
22,130,170

Dec. 31, 2014
EGP Thousands
30,471,115

3.1.6.  Loans and advances
Loans and advances are summarized as follows:

Neither past due nor impaired 
Past due but not impaired 
Individually impaired 
Gross
Less: 
Impairment provision
Unamortized bills discount
Unearned interest
Net

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

Loans and 
advances to 
customers
56,273,952
3,765,257
2,484,518
62,523,727

4,709,107
14,375
1,002,669
56,797,576

Loans and 
advances to 
banks
27,567
-
20,775
48,342

9,899
-
-
38,443

Loans and 
advances to 
customers
48,117,365
2,397,998
2,476,644
52,992,007

3,441,757
5,568
859,052
48,685,630

Loans and 
advances to 
banks
107,617
-
25,056
132,673

14,582
-
-
118,091

Impairment provision losses for loans and advances reached EGP 4,719,006 thousand.

During the year the Bank’s total loans and advances increased by 17.78% .

In order to minimize the propable exposure to credit risk, the Bank focuses more on the business with large enterprises,banks 
or retail customers with good credit rating or sufficient collateral.

3.1.5.  Maximum exposure to credit risk before collateral held

In balance sheet items exposed to credit risk

Treasury bills and other  governmental notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdraft
 - Credit cards
 - Personal loans
 - Mortgages
 - Other loans
 Corporate:
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
-Investments in associates
Total
Off balance sheet items exposed to credit risk
Financial guarantees
Customers acceptances
Letters of credit (import and export)
Letter of guarantee
Total

5,504,524
48,342
(9,899)

1,583,233
2,001,159
8,073,622
298,817
20,881

8,561,090
27,811,737
14,088,786
84,402
(14,375)
(4,709,107)
(1,002,669)
80,995

54,818,500
159,983
139,530,191

2,741,310
504,774
862,279
29,640,729
33,749,092

3,335,297
132,673
(14,582)

1,438,217
1,010,014
5,729,054
325,266
20,934

6,598,541
25,008,383
12,645,169
216,429
(5,568)
(3,441,757)
(859,052)
52,188

36,383,095
181,661
119,227,077

2,453,307
757,509
1,289,834
23,262,617
27,763,267

The above table represents the Bank Maximum exposure to credit risk on Decmber 31, 2015, before taking account of any 
held collateral.

For assets recognized on balance sheet, the exposures set out above are based on net carrying 
amounts as reported in the balance sheet.

As shown above 40.73% of the total maximum exposure is derived from loans and advances to banks and customers while 
investments in debt instruments represents 43.23%.

Management is confident in its ability to continue to control and sustain minimal exposure of credit risk resulting from 
both its loans and advances portfolio and debt instruments based on the following:

•  91.54% of the loans and advances are concentrated in the top two grades of the internal credit risk rating system.
•  96.02% of loans and advances portfolio are considered to be neither past due nor impaired.
•  Loans and advances assessed individualy are valued EGP thousands 2,505,293
•  The Bank has implemented more prudent processes when granting loans and advances during the financial year ended 

on Decmber 31, 2015.

•  97.09% of the investments in debt Instruments are Egyptian sovereign instruments.

184

annual report 2015

annual report 2015 185

financial statements: consolidated

years of excellence

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186

annual report 2015

annual report 2015 187

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial statements: consolidated

years of excellence

Loans and advances restructured 
Restructuring activities include reschaduling arrangements, obligatory management programs, modification and defer-
ral of payments. The application of  restructuring policies are based on indicators or criteria of credit performance of the 
borrower that is based on the personal judgment of the management, indicate that payment will most likely continue. Re-
structuring is commonly applied to term loans, specially customer loans. Renegotiated loans totaled at the end of the year

Loans and advances to customer
Corporate
 - Direct loans
Total

Dec. 31, 2015

Dec. 31, 2014

3,126,928
3,126,928

3,243,393
3,243,393

3.1.7.  Debt instruments, treasury bills and other governmental notes
The table below presents an analysis of debt instruments, treasury bills and other governmental notes by rating agency 
designation at end of financial period, based on Standard & Poor’s ratings or their equivalent:

Dec. 31, 2015

AAA
AA- to AA+
A- to A+
Lower than A-
Unrated
Total

Treasury bills  
and other gov. 
notes
-
-
-
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22,130,170
22,130,170

Trading financial 
debt instruments

-
-
-
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5,504,524
5,504,524

Non-trading 
financial debt 
instruments
168,408
467,645
937,758
1,087,336
52,157,353
54,818,500

EGP Thousands

Total

168,408
467,645
937,758
1,087,336
79,792,047
82,453,194

3.1.8.  Concentration of risks of financial assets with credit risk exposure
3.1.8.1. Geographical sectors
Following is a breakdown of the Bank’s main credit exposure at their book values categorized by geographical region at 
the end of the current year. 

The Bank has allocated exposures to regions based on the country of domicile of its counterparties.

Dec. 31, 2015

Treasury bills and other  governmental 
notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdrafts
 - Credit cards
 - Personal loans
 - Mortgages
 - Other loans
 Corporate:
 - Overdrafts
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
-Investments in associates
Total

188

annual report 2015

Cairo

Alex, Delta and 
Sinai

Upper Egypt

Total

22,130,170

5,504,524
48,342
(9,899)

950,784
1,670,160
5,383,836
245,773
-

7,038,404
19,675,531
12,150,627
72,402
(14,375)
(4,709,107)
(796,670)
80,995

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-
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474,132
279,704
2,218,448
46,719
20,881

1,310,932
6,864,143
1,634,739
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(176,141)
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-
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158,317
51,295
471,338
6,325
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211,754
1,272,063
303,420
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5,504,524
48,342
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1,583,233
2,001,159
8,073,622
298,817
20,881

8,561,090
27,811,737
14,088,786
84,402
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54,818,500
159,983
124,399,980

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-

annual report 2015 189

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
financial statements: consolidated

years of excellence

3.2.  Market risk
Market risk represnted as fluctuations in fair value or future cash flow, including foreign exchange rates and commodity 
prices, interest rates, credit spreads and equity prices will reduce the Bank’s income or the value of its portfolios. the Bank 
separates exposures to market risk into trading or non-trading portfolios.

Market risks are measured, monitored and controlled by the market risk management department. In addition, regular 
reports are submitted to the Asset and Liability Management Committee (ALCO), Board Risk Committee and the heads 
of each business unit.

Trading portfolios include positions arising from market-making, position taking and others designated as marked-to-
market. Non-trading portfolios include positions that primarily arise from the interest rate  management of the group’s 
retail and commercial banking assets and liabilities, financial investments designated as available for sale and held-to-
maturity.

3.2.1.  Market risk measurement techniques
As part of the management of market risk, the Bank undertakes various hedging strategies. the Bank also enters into 
interest rate swaps to match the interest rate risk associated with the fixed-rate long-term debt instrument and loans to 
which the fair value option has been applied .

3.2.1.1. Value at Risk
The Bank applies a “Value at Risk” methodology (VaR) to its trading and non-trading portfolios, to estimate the market 
risk of positions held and the maximum losses expected under normal market conditions, based upon a number of as-
sumptions for various changes in market conditions. 

VaR  is  a  statistically  based  estimate  of  the  potential  loss  on  the  current  portfolio  from  adverse  market  movements.  It 
expresses the ‘maximum’ amount the Bank might lose , but only to a certain level of confidence (95%). There is therefore 
a specified statistical probability (5%) that actual loss could be greater than the VaR estimate. The VaR model assumes a 
certain ‘holding period’ until positions can be closed (1 Day). The Bank is assessing the historical movements in the market 
prices based on volatilities and correlations data for the past five years. The use of this approach does not prevent losses 
outside of these limits in the event of more significant market movements.

As VaR constitutes an integral part of the Bank’s market risk control regime, the Market Risk Management set Soft VaR 
Limits, trading book, which have been approved by the board, and are monitored and reported on a daily basis to the Se-
nior Management. In addition, monthly limits compliance is reported to the ALCO. 

The Bank has developed the internal model to calculate VaR and is not yet approved by the Central Bank as the regulator 
is currently applying and requiring banks to calculate the Market Risk Capital Requirements according to Basel II Stan-
dardized Approach.

3.2.1.2. Stress tests
Stress tests provide an indication of the potential size of losses that could arise under extreme market conditions. There-
fore, bank computes on a daily basis trading Stress VaR, combined with trading Normal VaR to capture the abnormal 
movements in financial markets and to give more comprehensive picture of risk. The results of the stress tests are re-
viewed by the ALCO on a monthly basis and the board risk committee on a quarterly basis.

3.2.2.  Value at risk (VaR) Summary
Total VaR by risk type

EGP Thousands

Medium
248
157,097
134,436
22,661
-
5,072
361
156,811

Dec. 31, 2015
High
1,894
258,851
217,625
41,227
-
7,426
492
257,954

Low
5
96,690
88,109
8,581
-
2,689
287
96,562

Medium
42
81,711
70,306
11,405
84
4,132
357
81,859

Dec. 31, 2014
High
351
125,871
107,791
18,080
141
6,817
549
126,094

Low
3
63,594
56,307
7,288
-
1,108
223
63,618

Foreign exchange risk
Interest rate risk
 - For non trading purposes
 - For trading purposes
Equities risk
Portfolio managed by others risk
Investment fund
Total VaR

190

annual report 2015

Trading portfolio VaR by risk type

Foreign exchange risk
Interest rate risk
 - For trading purposes
Equities risk
Funds managed by others risk
Investment fund
Total VaR

Medium
248

Dec. 31, 2015
High
1,894

Low
5

Medium
42

Dec. 31, 2014
High
351

22,661
-
5,072
361
23,462

41,227
-
7,426
492
41,655

8,581
-
2,689
287
11,345

11,405
84
4,132
357
12,451

18,080
141
6,817
549
18,815

Non trading portfolio VaR by risk type

Interest rate risk
 - For non trading purposes
Total VaR

Medium

134,436
134,436

Dec. 31, 2015
High

Low

Medium

Dec. 31, 2014
High

217,625
217,625

88,109
88,109

70,306
70,306

107,791
107,791

Low
3

7,288
-
1,108
223
8,790

Low

56,307
56,307

The aggregate of the trading and non-trading VaR results does not constitute the Bank’s  VaR due to correlations and con-
sequent diversification effects between risk types and portfolio types.

3.2.3.  Foreign exchange risk
The Bank’s financial position and cash flows are exposed to fluctuations in foreign currency exchange rates. The Board 
sets limits on the level of exposure by currency and in aggregate for both  overnight and intra-day positions, which are 
monitored daily. The table below summarizes the Bank’s exposure to foreign currency exchange rate risk and Bank’s fi-
nancial instruments at carrying amounts, categorized by currency.

Dec. 31, 2015
Financial assets
Cash and balances with central bank
Due from banks
Treasury bills and other  governmen-
tal notes
Trading financial assets
Gross loans and advances to banks
Gross loans and advances to custom-
ers
Derivative financial instruments
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivative financial instruments
Long term loans
Total financial liabilities

Net on-balance sheet financial 
position 

EGP

USD

EUR

Equivalent EGP Thousands
Total

Other

GBP

9,349,647
8,508,366

356,876
9,679,891

76,434
2,355,831

30,879
330,860

35,118
127,357

18,041,899

4,369,826

589,428

5,692,538
-

155,839
48,342

-
-

-

-
-

-

-
-

9,848,954
21,002,305

23,001,153

5,848,377
48,342

36,201,181

24,854,523

1,272,045

114,885

81,093

62,523,727

68,023

12,925

47

-

-

80,995

44,343,759
9,261,220
159,983
131,626,616

1,945,316
-
-
41,423,538

-
-
-
4,293,785

-
-
-
476,624

-
-
-
243,568

46,289,075
9,261,220
159,983
178,064,131

303,105
113,490,778
96,928
131,328
114,022,139

1,241,688
36,285,344
48,760
-
37,575,792

42,426
4,813,066
47
-
4,855,539

11,651
461,909
-
-
473,560

1,899
183,319
-
-
185,218

1,600,769
155,234,416
145,735
131,328
157,112,248

17,604,477

3,847,746

(561,754)

3,064

58,350

20,951,883

annual report 2015 191

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years of excellence

Interest rate risk

3.2.4. 
The Bank takes on exposure to the effects of fluctuations in the prevailing levels of market interest rates on both its fair 
value and cash flow risks. Interest margins may increase as a result of such changes but profit may  decrease in the event 
that unexpected movements arise.The Board sets limits on the gaps of interest rate repricing that may be undertaken, 
which is monitored by bank’s Risk Management Department.

The table below summarizes the Bank’s exposure to interest rate risks. It includes the Bank’s financial instruments at car-
rying amounts, categorized by the earlier of repricing or contractual maturity dates.

Dec. 31, 2015

Up to1 Month 1-3 Months 3-12 Months

1-5 years Over 5 years

Non- Interest 
Bearing

Total

Financial assets
Cash and balances with 
central bank
Due from  banks
Treasury bills and other  
governmental notes*
Trading financial assets
Gross loans and advances 
to banks
Gross loans and advances 
to customers
Derivatives financial 
instruments  (including IRS 
notional amount)
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivatives financial 
instruments (including IRS 
notional amount)
Long term loans
Total financial liabilities

Total interest re-pricing 
gap

-

-

-

16,368,055

4,150,629

130,424

1,432,274

4,163,254

17,405,625

-

-

-

-

-

-

9,848,954

9,848,954

353,197 21,002,305

- 23,001,153

157,338

2,252

-

838

101,151

3,478,339

1,925,032

186,517

5,848,377

-

45,252

-

-

48,342

39,543,164

7,659,403

9,164,763

5,205,019

951,378

- 62,523,727

383,992

37,006

1,120,238

6,584,035

208,712

12,924

8,346,907

896,975
-
-

10,632,983
237,871
-
58,784,050 16,329,609 31,299,888 54,775,207 13,955,976

30,444,441
9,018,121
-

3,372,459
5,228
-

318,479
-
-

623,738 46,289,075
9,261,220
159,983
11,185,313 186,330,043

-
159,983

1,391,139
63,058,113

73,899
16,302,639

76,604
15,545,522

-
32,586,811

-
1,356,003

59,127

1,600,769
26,385,328 155,234,416

3,277,069

4,786,309

13,496

286,013

-

48,760

8,411,647

46,925

34,382
67,773,246 21,166,496 15,681,994 32,907,206

46,372

3,649

-
1,356,003

131,328
26,493,215 165,378,160

-

(8,989,196) (4,836,887) 15,617,894 21,868,001 12,599,973 (15,307,902) 20,951,883

* After adding Reverse repos and deducting Repos.

3.3.  liquidity risk
Liquidity risk is the risk that the Bank  does not have sufficient financial resources to meet its obligations arises from its 
financial liabilities as they fall due or to replace funds when they are withdrawn. The consequence may be the failure to 
meet obligations to repay depositors and fulfill lending commitments.

3.3.1.  Liquidity risk management process
the Bank’s liquidity management process, is carried by the assets and Liabilities Management Department and monitored 
independently by the Risk Management Department, which includes:

Projecting cash flows by major currency under various stress scenarios and considering the level of liquid assets necessary 
in relation thereto:

•  The Bank maintains an active presence in global money markets to enable this to happen.
•  Maintaining a diverse range of funding sources with back-up facilities.
•  Monitoring balance sheet liquidity and advances to core funding ratios against internal and Central Bank of Egypt regula-

tions.

•  Managing the concentration and profile of debt maturities. 
•  Monitoring and reporting takes the form of cash flow measurement and projections for the next day, week and month re-
spectively, as these are key periods for liquidity management. The starting point for those assets projections is an analysis 
of the contractual maturity of the financial liabilities and the expected collection date of the financial assets. Bank’s Risk 
Management Department also monitors unmatched medium-term

3.3.2.  Funding approach
Sources of liquidity are regularly reviewed jointly by  the Bank’s Assets & Liabilities Management Department and Con-
sumer Banking to maintain a wide diversification within currencies, geographical area, depositors, products and tenors.

3.3.3.  Non-derivative cash flows
The table below presents the undiscounted cash flows payable by the Bank under non-derivative financial liabilities by re-
maining contractual maturities and the maturities assumption for non contractual  products are based on there behavior 
studies.

Dec. 31, 2015

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contractual and non 
contractual maturity dates)
Total financial assets (contractual and 
non contractual maturity dates)

Dec. 31, 2014

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contractual and non 
contractual maturity dates)
Total financial assets (contractual and 
non contractual maturity dates)

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total
EGP 
Thousands

1,450,264
21,517,799
46,925

73,900
18,636,129
3,649

76,605
42,695,183
46,372

-
69,919,823
34,382

-

1,600,769
2,465,482 155,234,416
131,328

-

23,014,988

18,713,678 42,818,160 69,954,205

2,465,482 156,966,513

29,723,449

15,309,386 32,853,492 78,479,205 22,348,416 178,713,948

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total
EGP 
Thousands

1,095,684
19,043,624
36,598

-
18,440,963
21,049

35,701
41,652,782
143,678

-
41,041,666
41,553

-

1,131,385
1,795,924 121,974,959
242,878

-

20,175,906

18,462,012 41,832,161 41,083,219

1,795,924 123,349,222

20,615,797

17,495,479 39,589,765 52,400,429 13,549,584 143,651,054

Assets available to meet all of the liabilities and to cover outstanding loan commitments include cash, due from CBE and 
due from banks, treasury bills, other government notes , loans and advances to banks and customers. 

In the normal course of business, a proportion of customer loans contractually repayable within one year will be extend-
ed. In addition, debt instrument and treasury bills and other governmental notes have been pledged to secure liabilities. 
The Bank would also be able to meet unexpected net cash  outflows by selling securities and accessing additional funding 
sources such as asset-backed markets.

192

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years of excellence

3.3.4.  Derivative cash flows
Derivatives settled on a net basis the Bank’s derivatives that will be settled on a net basis include: 

Foreign exchange derivatives: exchange traded options and over-the-counter (OTC) ,exchange traded forwards currency 
options.

Interest rate derivatives: interest rate swaps, forward rate agreements, OTC and exchange traded interest rate options, 
other interest rate contracts and exchange traded futures .

The table below analyses the Bank’s derivative undiscounted financial liabilities that will be settled on a net basis into 
maturity groupings based on the remaining period of the balance sheet to the contractual maturity date. The amounts 
disclosed in the table are the contractual undiscounted cash flows:

Dec. 31, 2015

Liabilities
Derivatives financial instruments
 - Foreign exchange derivatives
 - Interest rate derivatives
Total

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total
EGP 
Thousands

74,061
-
74,061

12,272
-
12,272

10,641
-
10,641

-
47,094
47,094

-
1,667
1,667

96,974
48,761
145,735

Off balance sheet items
Dec. 31, 2015
Letters of credit, guarantees and other commitments
Total

Loans commitments (Customers limit authorized not utilized)
Total

Up to 1 year
20,632,761
20,632,761

1-5 years Over 5 years 
7,382,522
7,382,522

Total
2,992,499 31,007,782
2,992,499 31,007,782

Up to 1 year
21,976,059
21,976,059

1-5 years Over 5 years 
2,004,904
2,004,904

Total
256,445 24,237,408
256,445 24,237,408

3.4.  fair value of financial assets and liabilities
3.4.1.  Financial instruments not measured at fair value
The table below summarizes the book value and fair value of those financial assets and liabilities not presented on the 
Bank’s balance sheet at their fair value.

Financial assets
Due from banks
Gross loans and advances to banks
Gross loans and advances to customers
 - Individual
 - Corporate 
Financial investments
Held to Maturity
Total financial assets
Financial liabilities
Due to banks 
Due to customers
Long term loans
Total financial liabilities

Book value 

Fair value

Dec. 31, 2015

Dec. 31, 2014

Dec. 31, 2015

Dec. 31, 2014

21,002,305
48,342

11,977,712
50,546,015

9,521,999
132,673

8,523,485
44,468,522

21,002,305
48,342

11,977,712
50,546,015

9,521,999
132,673

8,523,485
44,468,522

9,261,220
92,835,594

9,160,746
71,807,425

9,261,220
92,835,594

9,160,746
71,807,425

1,600,769
155,234,416
131,328
156,966,513

1,131,385
121,974,959
242,878
123,349,222

1,600,769
155,234,416
131,328
156,966,513

1,131,385
121,974,959
242,878
123,349,222

Due from banks
The fair value of floating rate placements and overnight deposits is their carrying amount. The estimated fair value of fixed 
interest bearing deposits is based on discounted cash flows using prevailing money-market interest rates for debts with 
similar credit risk and similar maturity date.

Loans and advances to banks
Loans and advances to banks represented in loans do not considering bank placing. The expected fair value of the loans 
and advances represents the discounted value of future cash flows expected to be collected. Cash flows are discounted 
using the current market rate to determine fair value.

Loans and advances to customers
Loans and advances are net of provisions for impairment. The estimated fair value of loans and advances represents the 
discounted amount of estimated future cash flows expected to be received. Expected cash flows are discounted at current 
market rates to determine fair value.

Financial Investments
Investment securities include only interest-bearing assets held to maturity assets classified as available for sale are mea-
sured  at  fair  value.  Fair  value  for  held-to-maturity  assets  is  based  on  market  prices  or  broker/dealer  price  quotations. 
Where this information is not available, fair value is estimated using quoted market prices  for securities with similar 
credit, maturity and yield characteristics.

Due to other banks and customers
The estimated fair value of deposits with no stated maturity, which includes non-interest-bearing deposits, is the amount 
repayable on demand. The estimated fair value of fixed interest-bearing deposits and other borrowings not quoted in an 
active market is based on discounted cash flows using interest rates for new debts with similar maturity date.

3.5.  capital management
For capital management purposes, the Bank’s capital includes total equity as reported in the balance sheet plus some other 
elements that are managed as capital. The Bank manages its capital to ensure that the following objectives are achieved:

•  Compliance with the legally imposed capital requirements in Egypt.
•  Protecting the Bank’s ability to continue as a going concern and enabling it to generate yield for shareholders and other 

parties dealing with the bank. 

Capital adequacy and the use of regulatory capital are monitored on a daily basis by the Bank’s management, employing 
techniques based on the guidelines developed by the Basel Committee as implemented by the banking supervision unit in 
the Central Bank of Egypt. The required data is submitted to the Central Bank of Egypt on a quarterly basis.

Central Bank of Egypt requires the following:

•  Maintaining EGP 500 million as a minimum requirement for the issued and paid-in capital.
•  Maintaining a minimum level of capital adequacy ratio of 10%, calculated as the ratio between total value of the capital 

elements, and the risk-weighted assets and contingent liabilities of the Bank.

Tier one: 
Tier one, comprised of paid-in capital (after deducting the book value of treasury shares), retained earnings and  reserves 
resulting from the distribution of  profits except the banking risk reserve and deducting previously recognized goodwill 
and any retained losses

Tier two: 
Represents the gone concern capital which comprised of general risk provision according to the impairment provision 
guidelines issued by the Central Bank of Egypt for to the maximum of 1.25% risk weighted assets and contingent liabilities 
,subordinated loans with more than five years to maturity (amortizing 20% of its carrying amount in each year of the re-
maining five years to maturity) and 45% of the increase in fair value than book value for available for sale , held to maturity, 
subsidiaries and associates investments.

When calculating the numerator of capital adequacy ratio, the rules set limits of total tier 2 to no more than tier 1 capital 
and also limits the subordinated to no more than 50% of tier1.

Assets risk weight scale ranging from zero to 100% based on the counterparty risk to reflect the related credit risk scheme, 
taking into considration the cash collatrals. Similar criteria are used for off balance sheet items after adjusting it to reflect 
the nature of contingency and the potential loss of those amounts. The Bank has complied with all local capital adequacy 
requirements for the current year.

194

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annual report 2015 195

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years of excellence

The tables below summarizes the compositions of teir 1, teir 2 , the capital adequacy ratio and leverage ratio .

According to Basel II :
1- The capital adequacy ratio

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands
Restated**
9,081,734
-
4,740,169
(61,234)
(625,080)
13,135,589

11,470,603
(209,842)
2,446,048
(64,566)
(2,440,566)
11,201,677

Tier 1 capital
Share capital (net of the treasury shares)
Goodwill
Reserves
Retained Earnings (Losses)
Total deductions from tier 1 capital common equity
Total qualifying tier 1 capital
Tier 2 capital
45% of special reserve
45% of the Increase in fair value than the book value for  available for 
sale and held to maturity investments
Impairment provision for loans and regular contingent liabilities
Total qualifying tier 2 capital
Total capital 1+2
Risk weighted assets and contingent liabilities
Total credit risk
Total market risk
Total operational risk
Total 
*Capital adequacy ratio (%)
*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 24 December 2012.
**After 2014 profit distribution.
After the approval of appropriation account for the year 2015, The capital adequacy ratio will reach 16.23%  

79,632,761
4,030,778
12,354,714
96,018,253
12.72%

70,426,788
3,179,692
10,064,534
83,671,014
16.77%

997,201
1,011,210
12,212,887

879,836
895,648
14,031,237

15,763

13,960

49

49

2- Leverage ratio

Total qualifying tier 1 capital
On-balance sheet items & derivatives 
Off-balance sheet items
Total exposures
*Percentage

Dec. 31, 2015
EGP Thousands
11,201,677
182,420,706
23,484,346
205,905,052
5.44%

*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 14 July 2015.

4.  Critical accounting estimates and judgments
The Bank makes estimates and assumptions that affect the reported amounts of assets and liabilities within the next financial 
year. Estimates and judgments are continually evaluated and based on historical experience and other factors, including ex-
pectations of future events that are believed to be reasonable under the circumstances and available information.

Impairment losses on loans and advances

4.1. 
The Bank reviews its loan portfolios to assess impairment on monthly basis a quarterly basis. In determining whether 
an impairment loss should be recorded in the income statement, the Bank makes judgments as to whether there is any 
observable  data  indicating  that  there  is  a  measurable  portfolio. This  evidence  may  include  observable  data  indicating 
that there has been an adverse change in the payment status of borrowers in a Bank, or national or local  economic condi-
tions that correlate with defaults on assets in the Bank. Management uses estimates based on historical loss experience 
for assets with credit risk characteristics and objective evidence of impairment similar to those in the portfolio when 
scheduling its future cash flows. The methodology and assumptions used for estimating both the amount and timing of 
future cash flows are reviewed regularly to reduce any differences between loss estimates and actual loss experience. To 
the extent that the net present value of estimated cash flows differs by +/-5%

Impairment of available for-sale equity investments

4.2. 
The Bank determines that available-for-sale equity investments are impaired when there has been a significant or pro-
longed decline in the fair value below its cost. This determination of what is significant or prolonged requires judgment. In 
making this judgment, the Bank evaluates among other factors, the normal volatility in share price. In addition, impair-
ment may be appropriate when there is evidence of a deterioration in the financial health of the investee, industry and 
sector performance, changes in technology, and operational and financing cash flows.

4.3.  fair value of derivatives
The fair value of financial instruments that are not quoted in active markets are determined by using valuation tech-
niques. Where valuation techniques (as models) are used to determine fair values, they are validated and periodically 
reviewed by qualified personnel independent of the area that created them. All models are certified before they are used, 
and models are calibrated to ensure that outputs reflect actual data and comparative market prices. To the extent prac-
tical, models use only observable data; however, areas such as credit risk (both own and counterparty), volatilities and 
correlations require management to make estimates. Changes in assumptions about these factors could affect reported 
fair value of financial instruments.

4.4.  Held-to-Maturity investments
The non-derivative financial assets with fixed or determinable payments and fixed maturity are being classified held to 
maturity. This requires significant judgment. In making this judgment, the Bank evaluates its intention and ability to hold 
such investments to maturity. If the Bank fails to keep these investments to maturity other than for the specific circum-
stances  – for example, selling an insignificant amount close to maturity it will be required to reclassify the entire category 
as available for sale. The investments would therefore be measured at fair value not amortized cost.

5.  Segment analysis

5.1.  By business segment
The Bank is divided into main business segments on a worldwide basis:

•  Corporate banking – incorporating direct debit facilities, current accounts, deposits, overdrafts, loan and other credit 

facilities, foreign currency and derivative products

•  Investment banking – incorporating financial instruments Trading, structured financing, Corporate leasing,and merger 

and acquisitions advice.

•  Retail banking – incorporating private banking services, private customer current accounts, savings, deposits, investment 

savings   products, custody, credit and debit cards, consumer loans and mortgages;

•  Others –Include other banking business, such as Assets Management.
•  Transactions between the business segments are on normal commercial terms and conditions.

Dec. 31, 2015

Revenue according to business segment
Expenses according to business seg-
ment
Profit before tax
Tax
Profit for the  year
Total assets

Dec. 31, 2014

Revenue according to business segment
Expenses according to business seg-
ment
Profit before tax
Tax
Profit for the year
Total assets

Corporate 
banking
7,122,388

(2,765,212)

4,357,176
(1,222,420)
3,134,756
165,878,454

Corporate  
banking
5,341,245

SME’s

1,153,088

(553,913)

599,175
(168,366)
430,809
1,124,475

Investment 
banking
304,304

EGP Thousands

Retail 
banking
2,473,014

Total

11,052,794

(19,855)

(1,161,145)

(4,500,125)

284,449
(64,278)
220,171
632,464

1,311,869
(368,629)
943,240
11,864,786

6,552,669
(1,823,693)
4,728,976
179,500,179

SME’s

922,342

Investment 
banking
110,965

Retail 
banking
1,967,225

Total

8,341,777

(1,425,955)

(401,102)

3,915,290
(1,292,163)
2,623,127
130,788,474

521,240
(170,703)
350,537
1,043,034

(15,917)

95,048
(1,760)
93,288
997,115

(964,254)

(2,807,228)

1,002,971
(328,467)
674,504
10,984,700

5,534,549
(1,793,093)
3,741,456
143,813,323

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5.2.  By geographical segment

Dec. 31, 2015

Revenue according to geographical segment
Expenses according to geographical segment
Profit before tax
Tax
Profit for the year
Total assets

Dec. 31, 2014

Revenue according to geographical segment
Expenses according to geographical segment
Profit before tax
Tax
Profit for the year
Total assets

Cairo

9,441,901
(3,877,962)
5,563,939
(1,545,865)
4,018,074
162,013,306

Cairo

7,052,514
(2,236,547)
4,815,967
(1,557,762)
3,258,205
131,901,159

Alex, Delta & 
Sinai
1,167,385
(420,704)
746,681
(209,814)
536,867
13,712,913

Alex, Delta & 
Sinai
1,027,532
(468,508)
559,024
(183,077)
375,947
10,839,735

EGP Thousands

Upper Egypt

Total

443,508
(201,459)
242,049
(68,014)
174,035
3,773,960

11,052,794
(4,500,125)
6,552,669
(1,823,693)
4,728,976
179,500,179

Upper Egypt

Total

261,731
(102,173)
159,558
(52,254)
107,304
1,072,429

8,341,777
(2,807,228)
5,534,549
(1,793,093)
3,741,456
143,813,323

6.  Net interest income

Interest and similar income 
 - Banks
 - Clients

Treasury bills and bonds
Reverse repos
Financial investments in held to maturity and available for sale debt 
instruments 
Total
Interest and similar expense
 - Banks
 - Clients

Financial instruments purchased with a commitment to re-sale (Repos)
Other
Total
Net interest income

7.  Net fee and commission income

Fee and commission income
Fee and commissions related to credit
Custody fee
Other fee
Total
Fee and commission expense
Other fee paid
Total
Net income from fee and commission

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

366,302
5,147,557
5,513,859
9,154,619
2,338

94,521

216,234
4,361,909
4,578,143
6,855,935
6,456

109,300

14,765,337

11,549,834

(79,801)
(6,561,613)
(6,641,414)
(7,762)
(832)
(6,650,008)
8,115,329

(77,885)
(5,194,167)
(5,272,052)
-
(2,081)
(5,274,133)
6,275,701

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

1,041,382
73,268
817,404
1,932,054

(299,696)
(299,696)
1,632,358

970,138
58,404
640,682
1,669,224

(181,498)
(181,498)
1,487,726

8.  Dividend income

Trading securities
Available for sale securities
Total

9.  Net trading income

Profit (losses) from foreign exchange
Profit (losses) from revaluations of trading assets and liabilities in foreign 
currencies 
Profit (Loss) from forward foreign exchange deals revaluation
Profit (Loss)  from interest rate swaps revaluation
Profit (Loss)  from currency  swap deals revaluation
Trading debt instruments
Trading equity instruments
Total

10. Administrative expenses

1. Staff  costs
 - Wages and salaries 
 - Social insurance
 - Other benefits
2. Other administrative expenses
Total

11. Other operating (expenses) income

Profits from non-trading assets and liabilities revaluation
Profits from selling property, plant and equipment
Charges of other provisions 
Others operating expenses
Total

12. Impairment charge for credit losses

Loans and advances to customers
Total

Dec. 31, 2015
EGP Thousands
4,060
31,002
35,062

Dec. 31, 2014
EGP Thousands
-
27,501
27,501

Dec. 31, 2015
EGP Thousands
214,574

Dec. 31, 2014
EGP Thousands
258,844

96

2,928
(9,240)
7,752
494,288
-
710,398

1,569

(6,266)
(1,282)
(38,002)
501,421
717
717,001

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

(993,761)
(54,836)
(37,328)
(942,479)
(2,028,404)

(834,488)
(44,716)
(36,243)
(789,053)
(1,704,500)

Dec. 31, 2015
EGP Thousands
42,062
564
(135,361)
(477,265)
(570,000)

Dec. 31, 2014
EGP Thousands
3,396
2,106
(278,058)
(489,973)
(762,529)

Dec. 31, 2015
EGP Thousands
(1,682,439)
(1,682,439)

Dec. 31, 2014
EGP Thousands
(588,794)
(588,794)

198

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13. Adjustments to calculate the effective tax rate

17. Treasury bills and other governmental notes

Profit after settlement
* Tax rate
Income tax based on accounting profit
Add / (Deduct)
Non-deductible expenses
Tax exemptions
Effect of provisions
Depreciation 
10% Withholding tax 
Income tax / Deferred tax
Effective tax rate
* As per the law no. 96 of 2015 tax rate became 22.5%.

14. Earning per share

Net profit for the year available for distribution
Board member’s bonus
Staff profit sharing
* Profits shareholders’ Stake
Number of shares
Basic earning per share
By issuance of  ESOP earning per share will be:
Number of  shares including ESOP shares 
Diluted earning per share
* Based on separate financial statement profits.

15. Cash and balances with central bank

Cash
Obligatory reserve balance with CBE
 - Current accounts
Total
Non-interest bearing balances 

16. Due from banks

Current accounts
Deposits
Total
Central banks 
Local banks
Foreign banks
Total
Non-interest bearing balances 
Fixed interest bearing balances
Total
Current balances
Total

Dec. 31, 2015
EGP Thousands
6,553,355
22.50%
1,474,506

Dec. 31, 2014
EGP Thousands
5,536,338
30%-25%
1,660,851

268,903
(103,447)
186,107
(7,259)
4,883
1,823,693
27.83%

27,023
(55,634)
166,302
(5,449)
-
1,793,093
32.39%

Dec. 31, 2015
EGP Thousands
4,639,648
(69,595)
(463,965)
4,106,088
1,147,060
3.58

1,162,617
3.53

Dec. 31, 2014
EGP Thousands
3,644,902
(54,674)
(364,490)
3,225,738
1,147,060
2.81

1,162,311
2.78

Dec. 31, 2015
EGP Thousands
1,580,752

Dec. 31, 2014
EGP Thousands
2,109,660

8,268,202
9,848,954
9,848,954

5,392,596
7,502,256
7,502,256

Dec. 31, 2015
EGP Thousands
1,386,078
19,616,227
21,002,305
14,121,507
3,263,306
3,617,492
21,002,305
353,197
20,649,108
21,002,305
21,002,305
21,002,305

Dec. 31, 2014
EGP Thousands
1,017,373
8,504,626
9,521,999
4,297,194
1,112,318
4,112,487
9,521,999
420,477
9,101,522
9,521,999
9,521,999
9,521,999

91 Days maturity
182 Days maturity
364 Days maturity
Unearned interest
Total 1
Reverse repos treasury bonds
Total 2
Net

18. Trading financial assets

Debt instruments
 - Governmental bonds
Total
Equity instruments
 - Mutual funds
Total

 - Portfolio managed by others
Total

19. Loans and advances to banks, net

Time and term loans

Less:Impairment provision
Total
Current balances
Non-current balances
Total

analysis for impairment provision of loans and advances to banks 

Beginning balance 
Release during the year
Exchange revaluation difference
Ending balance

Dec. 31, 2015
EGP Thousands
5,595,527
7,513,324
9,892,302
(870,983)
22,130,170
-
-
22,130,170

Dec. 31, 2014
EGP Thousands
8,539,354
8,293,655
15,107,327
(1,469,221)
30,471,115
77,775
77,775
30,548,890

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

5,504,524
5,504,524

157,336
157,336

186,517
5,848,377

3,335,297
3,335,297

167,048
167,048

260,373
3,762,718

Dec. 31, 2015
EGP Thousands
48,342

Dec. 31, 2014
EGP Thousands
132,673

(9,899)
38,443
3,090
35,353
38,443

(14,582)
118,091
93,035
25,056
118,091

Dec. 31, 2015
EGP Thousands
(14,582)
4,902
(219)
(9,899)

Dec. 31, 2014
EGP Thousands
(21,411)
6,915
(86)
(14,582)

200

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20. Loans and advances to customers, net

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

Individual
 - Overdraft
 - Credit cards
 - Personal loans
 - Real estate loans
 - Other loans
Total 1
Corporate
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Total 2
Total Loans and advances to customers (1+2)
Less:
Unamortized bills discount
Impairment provision
Unearned interest
Net loans and advances to customers
Distributed to
Current balances
Non-current balances
Total

1,583,233
2,001,159
8,073,622
298,817
20,881
11,977,712

8,561,090
27,811,737
14,088,786
84,402
50,546,015
62,523,727

(14,375)
(4,709,107)
(1,002,669)
56,797,576

25,011,678
31,785,898
56,797,576

1,438,217
1,010,014
5,729,054
325,266
20,934
8,523,485

6,598,541
25,008,383
12,645,169
216,429
44,468,522
52,992,007

(5,568)
(3,441,757)
(859,052)
48,685,630

21,190,611
27,495,019
48,685,630

analysis for impairment provision of loans and advances to customers
Individual

Dec. 31, 2015

Overdraft Credit cards

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Ending balance

(10,550)
(1,281)
-
(4)
(11,835)

(7,434)
(28,331)
14,120
(5,340)
(26,985)

Personal 
loans
(81,153)
(59,317)
5,148
(17)
(135,339)

Real estate 
loans
(8,422)
(1,770)
-
-
(10,192)

Other loans

Total 

(20,934)
53
-
-
(20,881)

(128,493)
(90,646)
19,268
(5,361)
(205,232)

Dec. 31, 2015

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

(491,763)
(79,462)
-
-
(18,395)
(589,620)

(2,172,426)
(1,201,442)
545,777
(3,399)
(57,212)
(2,888,702)

Corporate
Syndicated 
loans
(644,225)
(349,313)
-
-
(30,688)
(1,024,226)

Other loans

Total 

(4,850)
3,523
-
-
-
(1,327)

(3,313,264)
(1,626,694)
545,777
(3,399)
(106,295)
(4,503,875)

Dec. 31, 2014

Overdraft Credit cards

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Ending balance

(9,231)
(1,318)
-
(1)
(10,550)

(8,391)
(635)
7,245
(5,653)
(7,434)

Individual

Personal 
loans
(82,661)
1,538
-
(30)
(81,153)

Real estate 
loans
(13,784)
5,362
-
-
(8,422)

Other loans

Total 

(3,209)
(17,725)
-
-
(20,934)

(117,276)
(12,778)
7,245
(5,684)
(128,493)

Dec. 31, 2014

Beginning balance
(Charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

(334,202)
(155,711)
-
-
(1,850)
(491,763)

(1,953,331)
(221,618)
19,982
(4,285)
(13,174)
(2,172,426)

Corporate
Syndicated 
loans
(433,064)
(205,719)
-
-
(5,442)
(644,225)

Other loans

Total 

(4,967)
117
-
-
-
(4,850)

(2,725,564)
(582,931)
19,982
(4,285)
(20,466)
(3,313,264)

21. Derivative financial instruments

21.1.  Derivatives
The Bank uses the following financial derivatives for  non hedging purposes.

Forward contracts represents commitments of buying foreign and local currencies including unexecuted spot transac-
tions. Future contracts for foreign currencies and/or interest rates represents contractual commitments  to receive or 
pay net on the basis of changes in foreign exchange rates or interest rates,  and/or buying or selling foreign currencies or 
financial instruments in a future date with a fixed contractual price under active financial market.

Credit risk is considered low, and future interest rate contracts represents future exchange rate contracts negotiated for 
case by case, these contracts requires financial settlements of any differences in contractual interest rates and prevailing 
market interest rates on future interest rates on future dates based on contractual amount (nominal value) pre agreed 
upon.

Foreign exchange and/or interest rate swap represents commitments to exchange cash flows, resulting from these con-
tracts exchange of currencies or interest (fixed rate  versus variable rate for example) or both (meaning foreign exchange 
and interest rate contracts)/ contractual amounts are not exchanged except for some foreign exchange contracts.

Credit risk is represented in the expected cost of foreign exchange contracts that takes place if other parties default to ful-
fill their  liabilities. This risk is monitored continuously through comparisons of fair value and contractual amount, and to 
control the outstanding credit risk, The Bank evaluates other parties using the same methods as in borrowing activities.

Options contracts in foreign currencies and/or interest rates represents contractual agreements for the buyer (issuer) to 
seller (holders) as a right not an obligations whether to buy (buy option) or to sell (sell option) at a certain day or within 
certain period for a certain amount in foreign currency or interest rate. Options contracts are either traded in the market 
or negotiated  between The Bank and one of its clients (Off balance sheet). The Bank exposed to credit risk for purchased 
options contracts only and in the line of its book cost which represent its fair value.

The contractual value for some derivatives options considered a base to compare the realized financial instruments on the 
balance sheet, but it didn’t provide indicator on the projected cash flows of the fair value for current instruments, those 
amounts doesn’t reflects credit risk or interest rate risk.

Derivatives in The Banks benefit represent (assets) conversely it represents (liabilities) as a result of the changes in foreign 
exchange prices or interest rates related to these derivatives. Contractual / expected total amounts of financial deriva-
tives can fluctuate from time to time and also the range through which the financial derivatives can be in benefit of The 
Bank or conversely against its benefit and the total fair value of the financial derivatives in assets and liabilities. hereunder 
are the fair values of the booked financial derivatives.

202

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21.1.1  For trading derivatives

Foreign currencies derivatives
 - Forward foreign exchange 
contracts
 - Currency swap
 - Options 
Total 1
Interest rate derivatives
 - Interest rate swaps
Total  2
Total assets (liabilities) for 
trading derivatives (1+2)

21.1.2  Fair value hedge

Interest rate derivatives
 - Governmental debt
instruments hedging 
 - Customers deposits
hedging 
Total 3
Total financial derivatives 
(1+2+3)

Notional 
amount

972,438

3,448,349
26,830

14,687

Notional 
amount

286,014

7,965,211

Dec. 31, 2015

Dec. 31, 2014

Assets

Liabilities

16,766

51,258
47
68,071

395
395

25,683

71,244
47
96,974

-
-

Notional 
amount

1,761,253

3,928,336
319,390

278,504

Assets

Liabilities

2,364

19,857
3,887
26,108

1,575
1,575

14,209

47,594
3,713
65,516

434
434

68,466

96,974

27,683

65,950

Dec. 31, 2015

Dec. 31, 2014

Assets

Liabilities

Notional 
amount

Assets

Liabilities

-

26,296

621,189

-

63,402

12,529

12,529

80,995

22,465

48,761

145,735

4,276,937

24,505

24,505

52,188

7,823

71,225

137,175

21.2.  Hedging derivatives
21.2.1.  Fair value hedge
The Bank uses interest rate swap contracts to cover part of the risk of potential decrease in fair value of its fixed rate gov-
ernmental debt instruments in foreign currencies. Net derivative value resulting from the related hedging instruments is 
EGP 26,296 thousand at December 31, 2015 against EGP 63,402 thousand at the December 31, 2014, Resulting in net gains 
form hedging instruments at December 31, 2015 EGP 37,106 thousand against net losses EGP 5,926 thousand at the De-
cember 31, 2014. Losses arises from  the hedged items at December 31, 2015 reached EGP 48,941 thousand against losses 
arises  EGP 232 thousand at December 31, 2014.

The Bank uses interest rate swap contracts to cover part of the risk of potential increase in fair value of its fixed rate cus-
tomers deposits in foreign currencies. Net derivative value resulting from the related hedging instruments is EGP 9,936 
thousand at the end of December 31, 2015 against EGP 16,682 thousand at December 31, 2014, Resulting in net losses form 
hedging instruments at December 31, 2015 EGP 26,618 thousand against net losses EGP 21,380 thousand at December 31, 
2014. Gains arises from the hedged items at December 31, 2015 reached EGP 27,540 thousand against gains EGP 45,094 
thousand at December 31, 2014.

22. Financial investments

Available for sale
 - Listed debt instruments with fair value
 - Listed equity instruments with fair value
 - Unlisted instruments
Total

Held to maturity
 - Listed debt instruments
 - Unlisted instruments
Total

Total financial investment

 - Actively traded instruments
 - Not actively traded instruments
Total

Fixed interest debt instruments
Floating interest debt instruments
Total

Beginning balance
Addition
Deduction (selling - redemptions)
Exchange revaluation differences for foreign 
financial assets
Profit (losses) from fair value difference 
Impairment (charges) release
Ending Balance as of Dec. 31, 2014

Beginning balance
Addition
Deduction (selling - redemptions)
Exchange revaluation differences for foreign 
financial assets
Profit (losses) from fair value difference 
Impairment (charges) release
Ending Balance as of Dec. 31, 2015

Dec. 31, 2015
EGP Thousands

Dec. 31, 2014
EGP Thousands

45,589,793
28,496
670,786
46,289,075

9,228,707
32,513
9,261,220

27,249,861
87,770
364,491
27,702,122

9,133,233
27,513
9,160,746

55,550,295

36,862,868

53,957,991
1,592,304
55,550,295

53,244,689
1,573,811
54,818,500

 Available for sale
financial  
investments
23,378,104
9,079,241
(4,854,894)

Held to maturity
financial  
investments
4,197,177
4,963,569
-

38,176

121,246
(59,751)
27,702,122

27,702,122
25,392,460
(5,152,168)

96,638

(1,572,274)
(177,703)
46,289,075

-

-
-
9,160,746

9,160,746
4,019,548
(3,919,074)

-

-
-
9,261,220

35,617,223
1,245,645
36,862,868

35,211,927
1,171,168
36,383,095

Total
EGP Thousands

27,575,281
14,042,810
(4,854,894)

38,176

121,246
(59,751)
36,862,868

36,862,868
29,412,008
(9,071,242)

96,638

(1,572,274)
(177,703)
55,550,295

22.1.  profits (losses) on financial investments 

Profit (Loss)  from selling  available for sale financial instruments
Impairment release (charges) of available for sale equity instruments 
Profit (Loss)from selling investments in associates
Impairment release (charges) of subsidiaries and associates
Total

Dec. 31, 2015
EGP Thousands
163,270
(177,703)
285,431
-
270,998

Dec. 31, 2014
EGP Thousands
82,907
(59,762)
-
(52,480)
(29,335)

204

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23. Investments in associates

26. Property, plant and equipment

Dec. 31, 2015

Company’s 
country

Company’s 
assets

EGP Thousands

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake %

Company’s 
liabilities 
(without 
equity)

Associates
 - Corplease
 - Haykala for investment
 - Egypt Factors
 - International Co. for 
Security and Services 
(Falcon)

Total

Egypt
Egypt
Egypt

Egypt

2,623,964
5,010
313,515

2,356,465
211
272,665

421,621
272
20,827

24,752
41
(15,672)

124,149
1,202
-

193,470

109,644

257,943

36,190

34,632

43
40
49

40

3,135,959

2,738,985

700,663

45,311

159,983

Beginning gross assets (1)
Additions during the year
Ending gross assets (2)
Accumulated depreciation at beginning 
of the year (3)
Current period depreciation
Accumulated depreciation at end of 
the year (4)
Ending net assets (2-4)
Beginning net assets (1-3)
Depreciation rates

Land Premises

IT

Vehicles

Fitting 
-out

Machines and 
equipment

Dec. 31, 2015

64,709
-

69,278 442,793
40,424
64,709 804,922 1,192,514 70,161 483,217

709,943 1,085,729
106,785
94,979

883

365,933
49,862
415,795

Furniture 
and 
furnishing

Total
EGP 
Thousands
131,641 2,870,026
292,933
131,641 3,162,959

-

-

-

243,851

812,493

41,109 370,597

298,841

117,631 1,884,522

29,917

85,091

1,141

43,251

28,856

-

188,256

- 273,768

897,584 42,250 413,848

327,697

117,631 2,072,778

64,709 531,154
64,709 466,092
%5

294,930 27,911 69,369
273,236 28,169 72,196
%20 %33.3

%33.3

88,098
67,092
%20

14,010 1,090,181
14,010
985,504
%20

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake %

EGP Thousands

Net fixed assets value on the balance sheet date includes EGP 57,328 thousand non registered assets while their registrations procedures are in 
process.

Dec. 31, 2014

Company’s 
country

Company’s 
assets

Company’s 
liabilities 
(without 
equity)

Associates
 - Commercial Internation-

al Life Insurance

 - Corplease 
 - Haykala for Investment
 - Egypt Factors
 - International Co. for 
Security and Services 
(Falcon)

Total

Egypt

Egypt
Egypt
Egypt

 2,861,447 

 2,762,148 

 2,374,952 
 4,742 
 401,466 

 2,148,954 
 236 
 345,515 

 267,286 

 413,070 
 276 
 33,711 

 8,671 

 22,437 
 155 
 (1,488)

 59,500 

 102,237 
 1,518 
 816 

Egypt

 141,818 

 102,994 

 148,811 

 8,229 

 17,590 

45

43
40
39

40

 5,784,425 

 5,359,847 

 863,154 

 38,004 

 181,661 

24. Investment properties

Land No. A2-Q46  Al-koseer  Marsa Allam
Land, warehouse, 9 property and 2 housing units  Al-koseer Marsa Allam
Land No. M8A and M8A8 and M9A  Al-koseer Marsa Allam
Total

25. Other assets

Accrued  revenues 
Prepaid expenses
Advances to purchase of fixed assets
Accounts receivable and other assets 
Assets acquired as settlement of debts
Insurance and testament
Total  

Dec. 31, 2015
EGP Thousands
-
-
-
-

Dec. 31, 2014
EGP Thousands
2,642
65,950
815,502
884,094

Dec. 31, 2015
EGP Thousands
2,892,503
123,436
157,202
1,547,660
52,569
15,921
4,789,291

Dec. 31, 2014
EGP Thousands
1,870,423
109,115
145,170
1,653,149
27,351
8,867
3,814,075

27. Due to banks

Current accounts
Deposits
Total
Central banks
Local banks
Foreign banks
Total
Non-interest bearing  balances
Fixed interest bearing  balances
Total
Current balances
Non-current balances
Total

28. Due to customers

Demand deposits
Time deposits
Certificates of  deposit 
Saving deposits
Other deposits
Total
Corporate deposits
Individual deposits
Total
Non-interest bearing  balances
Fixed interest bearing  balances
Total
Current balances
Non-current balances
Total

Dec. 31, 2015
EGP Thousands
224,002
1,376,767
1,600,769
816,844
271,845
512,080
1,600,769
59,127
1,541,642
1,600,769
224,002
1,376,767
1,600,769

Dec. 31, 2015
EGP Thousands
43,282,846
42,996,421
37,518,922
25,790,179
5,646,048
155,234,416
82,185,251
73,049,165
155,234,416
26,385,328
128,849,088
155,234,416
115,115,076
40,119,340
155,234,416

Dec. 31, 2014
EGP Thousands
945,684
185,701
1,131,385
12,386
221,043
897,956
1,131,385
899,657
231,728
1,131,385
945,684
185,701
1,131,385

Dec. 31, 2014
EGP Thousands
30,502,057
35,408,462
31,001,139
21,603,688
3,459,613
121,974,959
61,934,339
60,040,620
121,974,959
33,961,670
88,013,289
121,974,959
88,300,091
33,674,868
121,974,959

206

annual report 2015

annual report 2015 207

financial statements: consolidated

years of excellence

29. Long term loans

32. Equity

Interest rate % Maturity date

Maturing 
through next 
year
EGP Thousands

Balance on
Dec. 31, 2015
EGP 
Thousands

Balance on
Dec. 31, 2014
EGP 
Thousands

Financial Investment & Sector Coopera-
tion  (FISC)
Environmental Compliance Project 
(ECO)
Agricultural Research and Development 
Fund (ARDF)

Social Fund for Development (SFD)

3.5 - 5.5 depends 
on maturity date
3.5 - 5.5 depends 
on maturity date
3.5 - 5.5 depends 
on maturity date
3 months T/D or 
9% which is more

3-5 years

3-5 years

3-5 years

4 January 
2020

Total

3,889

550

3,889

550

-

1,690

12,000

28,000

105,075

28,472

44,911

98,889

131,328

136,113

242,878

Dec. 31, 2015
EGP Thousands
763,040
586,640
1,078,821
193,768
2,622,269

Dec. 31, 2014
EGP Thousands
629,260
515,716
1,171,126
293,350
2,609,452

30. Other liabilities

Accrued interest payable
Accrued expenses
Accounts payable
Other credit balances
Total

31. Other provisions

Dec. 31, 2015

Beginning  
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

Provision for income tax claims
Provision for legal claims
Provision for Stamp Duty
Provision for contingent
* Provision for other claim
Total

22,145
40,435
31,000
620,547
16,185
730,312

-
1,686
-
125,764
8,416
135,866

-
53
-
12,863
414
13,330

-
(12,113)
-
-
(5,129)
(17,242)

-
(505)
-
-
-
(505)

Dec. 31, 2014

Beginning  
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

Provision for income tax claims
Provision for legal claims
Provision for Stamp Duty
Provision for contingent
Provision for other claim 
Total

14,045
29,048
31,000
362,721
17,885
454,699

8,210
13,143
-
261,689
3,682
286,724

-
18
-
(3,863)
(12)
(3,857)

(110)
(1,318)
-
-
(5,370)
(6,798)

-
(456)
-
-
-
(456)

Ending  
balance 
EGP 
Thousands
22,145
29,556
31,000
759,174
19,886
861,761

Ending  
balance 
EGP 
Thousands
22,145
40,435
31,000
620,547
16,185
730,312

* Total Provision for other claim formed on December 31, 2015 amounted to EGP 8,416 thousand to face the potential risk of banking operations 
against amount EGP 3,682 thousand  on December 31, 2014 .

32.1.  capital
The  authorized  capital  reached  EGP  20  billion  according  to    the  extraordinary  general  assembly  decision  on 
March 17, 2010.

Issued and Paid in Capital  reached  EGP 11,470,603 thousand to be divided on 1,147,060 thousand shares with EGP 
10 par value for each share and registered in the commercial register dated 19th November 2015

•  Increase issued and Paid in Capital by amount EGP 2,294,121 thousand on December 10, 2015 according to Ordinary Gen-
eral Assembly Meeting decision on March 12 ,2015  by  distribution of a one share for every four outstanding shares by 
capitalizing on  the General Reserve.

•  Increase issued and Paid in Capital by amount EGP 94,748 thousand On April 5,2015 to reach EGP 9,176,482 thousand ac-

cording to Board of Directors decision on November 11, 2014 by issuance of sixth tranch for E.S.O.P program.

•  Increase issued and Paid in Capital  by amount EGP 79,299 thousand On March 23,2014 to reach EGP 9,081,734 thousand 

according to Board of Directors decision on December 10, 2013 by issuance of fifth tranch for E.S.O.P program.

•  Increase issued and Paid in Capital by amount EGP 3,000,812 thousand on December 5, 2013 according to Extraordinary 
General Assembly Meeting decision on July 15 ,2013  by  distribution of a one share for every two outstanding shares by 
capitalizing on  the General Reserve.

•  Increase issued and Paid in Capital  by amount EGP 29,348 thousand On April 7,2013 to reach EGP 6,001,624 thousand ac-

cording to Board of Directors decision on october 24,2012 by issuance of fourth tranch for E.S.O.P program.

•  Increase issued and Paid in Capital by amount EGP 37,712 thousand on April 9, 2012 in  according to Board of Directors 

decision on December 22,2011 by issuance of third tranch for E.S.O.P program.

•  Increase issued and Paid in Capital by amount EGP 33,119 thousand on July 31, 2011 in  according to Board of Directors 

decision on November 10,2010 by issuance of second tranch for E.S.O.P program.

•  The Extraordinary General Assembly approved in the meeting of June 26, 2006  to activate a motivating and rewarding 
program for the Bank’s employees and managers through Employee Share Ownership Plans (ESOP) by issuing a maximum 
of 5% of issued and paid-in capital at par value ,through 5 years starting  year 2006 and delegated the Board of Directors to 
establish the rewarding terms and conditions and  increase the paid in capital according to the program.

•  The Extraordinary General Assembly approved in the meeting of April 13,2011 continue to activate a motivating and re-
warding program for The Bank’s employees and managers through Employee Share Ownership Plans (ESOP) by issuing 
a maximum of 5% of issued and paid- in capital at par value ,through 5 years starting  year 2011 and delegated the Board 
of Directors to establish the rewarding terms and conditions and increase the paid in capital according to the program.
•  Dividend deducted from shareholders’ equity in the Year that the General Assembly approves the dispersment of this divi-

dend, which includes staff profit share and remuneration of the Board of Directors stated in the law.

32.2.  reserves
According to The Bank status 5% of net profit is to increase legal reserve until it reaches 50% of The Bank’s issued and paid 
in capital.

Central Bank of Egypt concurrence for usage of special reserve is required.

33. Deferred tax assets (Liabilities)
Deferred tax assets and liabilities are attributable to the following:

Fixed assets (depreciation)
Other provisions (excluded loan loss, contingent liabilities and income tax 
provisions)
Intangible Assets & Good will
Other investments impairment
Reserve for employee stock ownership plan (ESOP)
Interest rate swaps revaluation
Trading investment revaluation
Forward foreign exchange deals revaluation
Total

Assets (Liabilities) 
Dec. 31, 2015
EGP Thousands
(22,367)

Assets (Liabilities) 
Dec. 31, 2014
EGP Thousands
(28,456)

14,553

3,255
123,243
60,870
335
78,927
(659)
258,157

17,970

-
82,888
49,335
-
-
-
121,737

208

annual report 2015

annual report 2015 209

financial statements: consolidated

years of excellence

34. Share-based payments
According to the extraordinary general assembly meeting on June 26, 2006, The Bank launched new Employees Share Ownership Plan 
(ESOP) scheme and issued equity-settled share-based payments. Eligible employees should complete a term of 3 years of service in The 
Bank to have the right in ordinary shares at face value (right to share) that will be issued on the vesting date, otherwise such grants 
will be forfeited. Equity-settled share-based payments are measured at fair value at the grant date, and  expensed on a straight-line 
basis over the vesting period (3 years) with corresponding increase in equity based on estimated number of shares that will eventually 
vest(True up model). The fair value for such equity instruments is measured using of Black-Scholes pricing model.

Details of the rights to share outstanding during the year are as follows:

Outstanding at the beginning of the year
Granted during the year*
Forfeited during the year
Exercised during the year
Outstanding at the end of the year

Details of the outstanding tranches are as follows:

Maturity date

2016
2017
2018
Total

Dec. 31, 2015
No. of shares in 
thousand
21,872
11,370
(3,394)
(9,475)
20,373

EGP
Exercise price
10.00
10.00
10.00

EGP
Fair value *
13.47
18.27
31.67

The fair value of granted shares is calculated using Black-Scholes pricing model with the following:
9th tranche
10
39.35
3
13.4%
2.00%
31%

Exercise price
Current share price
Expected life (years)
Risk free rate %
Dividend yield%
Volatility%

Dec. 31, 2014
No. of shares in 
thousand
23,918
7,038
(1,154)
(7,930)
21,872

No. of shares in 
thousand
6,806
8,139
5,428
20,373

8th tranche
10
26.06
3
12%
3.07%
35%

Volatility is calculated based on the daily standard deviation of returns for the last three years.
* The equity instruments fair value and number of shares  for the seventh,eighth and ninth trenches have been adjusted to reflect the dilution effect 
of the Stock dividend that took place in 2015.

35. Reserves

Legal reserve
General reserve
Retained earnings (losses)
Special reserve
Reserve for  A.F.S  investments revaluation difference
Banking risks reserve
Total

35.1.  Banking risks reserve

Beginning balance
Transferred ( from) to  bank risk reserve
Ending balance

210

annual report 2015

Dec. 31, 2015
EGP Thousands
803,355
1,518,373
(64,566)
30,214
(2,202,462)
2,513
87,427

Dec. 31, 2014
EGP Thousands
621,084
1,850,496
(155,160)
28,108
(593,236)
1,991
1,753,283

Dec. 31, 2015
EGP Thousands
1,991
522
2,513

Dec. 31, 2014
EGP Thousands
1,991
-
1,991

35.2. legal reserve

Beginning balance
Transferred from previous year profits
Ending balance

35.3. reserve for  a.f.s  investments revaluation difference

Beginning balance
Unrealized losses from A.F.S investment revaluation 
Ending balance

35.4.  retained losses

Beginning balance
Dividend previous year
Change in owner ship percentage
Transferred to retained losses
Ending balance

36. Cash and cash equivalent

Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturities more than three months
Total

Dec. 31, 2015
EGP Thousands
621,084
182,271
803,355

Dec. 31, 2014
EGP Thousands
490,365
130,719
621,084

Dec. 31, 2015
EGP Thousands
(593,236)
(1,609,226)
(2,202,462)

Dec. 31, 2014
EGP Thousands
(720,479)
127,243
(593,236)

Dec. 31, 2015
EGP Thousands
(155,160)
(4,700)
1,368
93,926
(64,566)

Dec. 31, 2015
EGP Thousands
9,848,954
21,002,305
22,130,170
(8,268,202)
(15,478,335)
(16,612,361)
12,622,531

Dec. 31, 2014
EGP Thousands
(546,531)
-
9
391,362
(155,160)

Dec. 31, 2014
EGP Thousands
7,502,256
9,521,999
30,548,890
(5,392,596)
(5,007,462)
(22,110,185)
15,062,902

37. Contingent liabilities and commitments 

37.1.  legal claims 
There are a number of existing cases filed against the bank on December 31,2015 without provision as it’s not expected to 
make any losses from it.

37.2.  capital commitments
37.2.1.  Financial investments
The capital commitments for the financial investments reached on the date of financial position EGP 15,460 thousand as 
follows:

Available for sale financial investments

Investments value
77,301

Paid 
61,841

Remaining
15,460

37.2.2.  Fixed assets and branches constructions
The value of commitments for the purchase of fixed assets contracts and branches constructions that have not been imple-
mented till the date of financial statement amounted   to EGP 50,013 thousand.

annual report 2015 211

financial statements: consolidated

years of excellence

37.3.  letters of credit, guarantees and other commitments

Letters of guarantee
Letters of credit (import and export)
Customers acceptances
Total

Loans commitments (Customers limit authorized not utilized)

38. Mutual funds
osoul fund

Dec. 31, 2015
EGP Thousands
29,640,729
862,279
504,774
31,007,782

Dec. 31, 2014
EGP Thousands
23,262,617
1,289,834
757,509
25,309,960

Dec. 31, 2015
EGP Thousands
24,237,408

Dec. 31, 2014
EGP Thousands
18,061,344

•  The Bank established an accumulated return mutual fund under license no.331 issued from capital market authority on 

February 22, 2005 CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•  The number of certificates issued reached 18,902,970 with redeemed  value EGP 4,793,982 thousands.
•  The market value per certificate reached EGP 253.61 on December 31, 2015.
•  The Bank portion got 601,064 certificates with redeemed value EGP 152,436 thousands.

Istethmar fund

•  CIB bank established the second accumulated return mutual fund under license no.344 issued from capital market au-

thority on February 26, 2006. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•  The number of certificates issued reached 1,109,595 with redeemed  value EGP83,841 thousands.
•  The market value per certificate reached EGP 75.56 on December 31, 2015.
•  The Bank portion got 194,744 certificates with redeemed value EGP 14,715 thousands.

aman fund ( cIB and faisal Islamic Bank Mutual fund)

•  The Bank and Faisal Islamic Bank established an accumulated return mutual fund under license no.365 issued from  capi-

tal market authority on July 30, 2006.  CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•  The number of certificates issued reached 670,405 with redeemed  value EGP 29,994 thousands.
•  The market value per certificate reached EGP 44.74 on December 31, 2015.
•  The Bank portion got 71,943 certificates with redeemed value EGP 3,219 thousands.

Hemaya fund

•  CIB bank established an accumulated return mutual fund under license no.585 issued from financial supervisory Author-

ity on June 23, 2010. CI Assets Management Co.- Egyptian joint stock co - manages the fund.
•  The number of certificates issued reached 164,560 with redeemed  value EGP 24,646 thousands.
•  The market value per certificate reached EGP 149.77 on December 31, 2015.
•  The Bank portion got 50,000 certificates with redeemed value EGP 7,489 thousands.

thabat fund

39. Transactions with related parties
All banking transactions with related parties are conducted in accordance with the normal banking practices and regulations 
applied to all other customers without any discrimination.

39.1.  loans, advances, deposits and contingent liabilities

Loans and advances
Deposits
Contingent liabilities

39.2. other transactions with related parties

International Co. for Security & Services 
Corplease Co.
Commercial International Brokerage Co. 
Dynamics Company
Egypt Factors
CI Assets Management
Commercial International Capital Holding Co.
Haykala for Investment

40. Main currencies positions

Egyptian pound
US dollar
Sterling pound
Japanese yen
Swiss franc
Euro

41. Tax status

EGP Thousands
784,014
286,691
286,741

Expenses
EGP Thousands
83,668
343
6,745
647
135
7
562
281

Dec. 31, 2014
EGP Thousands
(141,124)
63,391
(279)
20
(442)
2,348

Income
EGP Thousands
439
30,933
8,782
11
12,947
416
53,681
660

Dec. 31, 2015
EGP Thousands
166,732
(191,276)
(660)
356
32
(8,018)

corporate income tax
The Bank’s corporate income tax position has been examined, paid and settled with the tax authority from the start up of 
operations up to the end of  year 2012.

Corporate income tax annual return is submitted.

salary tax
The Bank’s salary tax has been examined, paid and settled from the beginning of the activity until the end of 2012.

•  CIB bank established an accumulated return mutual fund under license no.613 issued from financial supervisory author-

The Bank’s salary tax under examination for the year 2013.

ity on September 13, 2011. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.
•  The number of certificates issued reached 1,997,530 with redeemed  value EGP 320,604 thousands.
•  The market value per certificate reached EGP 160.50 on December 31, 2015.
•  The Bank portion got 52,404 certificates with redeemed value EGP 8,411 thousands.

takamol fund

•  CIB bank established an accumulated return mutual fund under license no.431 issued from financial supervisory author-

ity on February 18, 2015. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•  The number of certificates issued reached 501,219 with redeemed  value EGP 44,779 thousands.
•  The market value per certificate reached EGP 89.34 on December 31, 2015.
•  The Bank portion got 59,809 certificates with redeemed value EGP 5,343 thousands.

stamp duty tax
The Bank stamp duty tax has been examined and paid  from the beginning of the activity until 31/7/2006 and the disputes 
are under discussion in the court of law and the tax appeal committee.

The Bank’s stamp duty tax is under re-examination for the period from 1/8/2006 till 30/9/2015 accoding to the protocol 
between the Federation of Egyptian banks and the tax authority.

212

annual report 2015

annual report 2015 213

financial statements: consolidated

years of excellence

net profit from discontinued operations

Interest and similar income 
Interest and similar expense
Fee and commission income
Fee and commission expense
Dividend income
Net trading income
Administrative expenses
Other operating (expenses) income
Net Profit Before Tax
Income tax expense
Deferred tax 
Net profit of the year

Dec. 31, 2015
EGP Thousands
7,692
(59,443)
301,859
(1,393)
2,555
(6,627)
(181,634)
8,152
71,161
(13,653)
3,607
61,115

Dec. 31, 2014
EGP Thousands
15,162
(35,827)
261,111
(2,026)
4,768
1,473
(176,935)
21,331
89,057
(16,664)
(175)
72,218

cI capital Holding
CIB Board of Directors initially agreed to carry out acts of the due diligence examination for CI Capital Holding during the 
meeting held in to determine the company's fair value for the purpose of selling the bank's full stake.

42. Goodwill and Intangible assets:
CIB acquired Citibank - Egypt’s retail banking portfolio and card business on 29/10/2015.

The acquired portfolio balances as of 31/12/2015 are:

Loans and advances to customers
Due to customers

Due to the acquisition process Goodwill and Intangible assets have been arisen with the following balances :

42.1.  Goodwill
Book value at acquisition
Amortization
Net book value 

42.2.  Intangible assets:
Book value at acquisition
Amortization
Net book value 

Dec. 31, 2015
EGP Thousands
1,078,684
1,380,765

217,078
(7,236)
209,842

651,041
(21,701)
629,340

According to Central Bank of Egypt regulation issued on Dec 16, 2008, an amortization of 20% annualy has been applied 
on goodwill and intangible assets starting  from acquisition date.

43. Non-current assets held for sale

Due from  banks
Treasury bills and other governmental notes
Trading financial assets
Brokerage clients - debit balances
Financial investments available for sale
Reconciliation accounts- debit balances
Other assets
Deferred tax assets
Property, plant and equipment
Total

43. Non-current liabilities held for sale

Brokerage clients - credit balances
Other liabilities
Current tax liabilities
Other provisions
Total
Minority interest

Net 

Dec. 31, 2015
EGP Thousands
246,791
2,085
33,655
657,560
16,123
978
86,525
3,234
19,319
1,066,270

Dec. 31, 2015
EGP Thousands
223,840
124,628
13,653
9,501
371,622
4,066
375,688

690,582

214

annual report 2015

annual report 2015 215

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commercial International Bank s.a.e

nile tower Building
21/23 charles De Gaulle street
Giza, cairo, p.o. Box 2430
tel: (+202) 3747 2000
fax: (+202) 3570 3632
www.cibeg.com