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Commercial International Bank (CIB) Egypt
Annual Report 2017

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FY2017 Annual Report · Commercial International Bank (CIB) Egypt
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Annual Report 2017

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A BANK TO TRUST

TABle of
CONTeNTS

Milestones 

CIB: An Introduction 
Our History 
What We Do 
A Snapshot of our Business 
Key Facts 
Key Financial Highlights 
Strategy 
CIB’s Stock 
Chairman’s Note 
Board of Directors’ Report 

2017 In Review 
Institutional Banking 
Consumer Banking 
Business Banking 
Digital Banking and GTS 
COO Area 
Financial Control Group 
Big Data 
Human Resources 
Risk Group 
Compliance 
Internal Audit 
Marketing and Corporate Communications 

CIB Affiliates 

Sustainability 
Corporate Governance 
Management Committee 
Sustainability Department 

Community Development 
CIB Foundation 2017 
Corporate Social Responsibility 

Financial Statements 
Separate Financial Statements 
Consolidated Financial Statements 

04

10
12
13
14
15
16
18
20
24
28

46
48
54
60
62
70
74
76
79
83
91
93
94

98

102
104
116
120

124
126
134

136
138
194

Timeline of Milestones

Timeline of 
Milestones

1975

1977

1983

•	 First	joint	venture	bank	in	Egypt	was	Chase	National	Bank
•	 Becomes	 the	 first	 Egyptian	 bank	 to	 introduce	 an	 Institutional	 Banking	

Risk	Rating	Model

•	 Becomes	first	private	sector	bank	to	create	a	dedicated	division	providing	
24/7	banking	services	to	shipping	clients,	with	primary	focus	on	business	
in	the	Suez	Canal

•	 After	12	years	in	a	joint	venture,	on	15	June	Chase	Manhattan	divested	its	stake	
in	the	Bank,	based	on	a	decision	to	reduce	its	minority	holdings	worldwide
•	 The	 Bank’s	 name	 was	 effectively	 changed	 to	 Commercial	 International	

Bank	(CIB)

1989

•	 CIB	was	selected	by	BSP	to	become	its	agent	in	Egypt
•	 CIB	remains	the	only	bank	that	offers	this	service	to	airline	passengers

1991

•	 First	Egyptian	commercial	bank	to	arrange	debt	swap	transactions
•	 CIB	becomes	first	bank	to	launch	smart	card	centre	in	Egypt

1993

•	 CIB	 wins	 Euromoney’s	 ‘Best	 Bank	 in	 Egypt’	 award	 for	 six	 consecutive	

years	until	1998

•	 Bank	concludes	Egypt’s	largest	IPO	for	a	domestic	bank	on	12	September,	
with	 oversubscription	 rate	 of	 150%,	 selling	 1.5	 million	 shares	 in	 a	 span	
of	10	days	and	generating	EGP	390	million	in	proceeds,	using	no	under-
writers	but	relying	instead	on	the	Bank’s	own	marketing	and	placement	
capabilities	for	share	sales

1994

1996

1997

1998

•	 First	bank	in	Egypt	to	connect	with	the	international	SWIFT	network

•	 First	Egyptian	bank	to	have	a	GDR	program	on	the	London	Stock	Exchange

•	 First	Egyptian	bank	to	link	to	SWIFT	via	CITA
•	 CIB	concludes	first	and	largest	Euro-syndicated	loan	(USD	200	million)
•	 Becomes	 first	 private	 sector	 bank	 with	 investment	 rating	 (after	 Luxor	

incident)	(‘BBB	-‘	by	Fitch	IBCA)

•	 CIB	becomes	first	private	sector	bank	with	investment	rating	(after	Luxor	

incident)	

•	 (‘BBB	-‘	by	S&P)
•	 First	bank	to	link	its	database	to	that	of	Misr	Clearing,	Settlement	&	De-

posit	Company	(MCSD)

•	 First	Egyptian	bank	to	form	Board	of	Directors	Audit	Committee
•	 First	Internal	Audit	Department	to	be	independent
•	 One	of	the	first	Egyptian	banks	to	establish	a	Custody	Department
•	 One	of	the	first	Egyptian	banks	to	establish	a	brokerage	arm	(CIBC)

2000

•	 First	two	Certified	Bank	Auditors	(CBA)

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Timeline of Milestones

eGP BN

7.5

net profit

2001

•	 First	Egyptian	bank	to	register	its	shares	on	New	York	Stock	Exchange	in	

the	form	of	American	Depository	Receipts	(ADR)	Level	1	program

•	 CIB	becomes	first	bank	to	introduce	FX	cash	services	for	five	currencies	

through	ATM

2008

•	 First	bank	to	use	Value	at	Risk	(VaR)	for	trading	and	banking	book	for	
internal	risk	management	requirements,	despite	there	being	no	regula-
tory	requirements

2004

2005

2006

•	 Heya	becomes	the	first	credit	card	on	the	market	to	acknowledge	women’s	

financial	independence

•	 Only	bank	in	Egypt	to	be	awarded	JP	Morgan	Quality	Recognition	Award	

starting	2005	up	until	2012

•	 CIB	launches	Osoul,	its	first	money	market	fund	in	LCY
•	 First	bank	in	Egypt	to	launch	a	page	on	Bloomberg	for	local	debt	securities

•	 CIB	was	the	first	to	adopt	a	pricing	policy	according	to	the	client	risk	rat-

ing	as	a	step	forward	to	abide	by	Basel	II	requirements

•	 CIB	was	the	first	bank	in	Egypt	to	execute	EGP	200	million	repo	transac-

tion	in	local	market

•	 First	and	largest	Egyptian	bank	to	provide	securitisation	trustee	services

2007

•	 Only	Bank	in	Egypt	chosen	by	UNIFEM	and	World	Bank	to	participate	in	

the	Gender	Equity	Model	(GEM)

•	 CIB	becomes	first	regional	bank	to	introduce	unique	concierge	and	Mas-

terCard	emergency	services

2009

•	 Only	Egyptian	bank	recognised	as	‘Best	Bank	in	Egypt’	by	four	publica-
tions:	 Euromoney,	 Global	 Finance,	 EMEA	 Finance,	 and	 The	 Banker	 in	
the	same	year

•	 First	Egyptian	bank	to	establish	a	GTS	department
•	 Only	bank	in	Egypt	able	to	retain	one	of	the	top	two	positions	in	the	pri-

mary	and	secondary	markets	for	Treasury	Bills	and	Treasury	Bonds

•	 CIB	is	the	first	and	only	local	bank	in	Egypt	to	begin	enforcing	Business	

Continuity	Standards

•	 CIB	Foundation	becomes	the	first	in	Egypt	to	have	its	annual	budget	insti-
tutionalised	as	part	of	its	founding	institution’s	bylaws,	as	CIB	sharehold-
ers	unanimously	agreed	to	dedicate	1%	of	Bank’s	net	annual	profit	to	the	
Foundation

•	 CIB-TCM	becomes	the	pioneer	of	trading	in	almost	114	new	and	uncon-

ventional	currencies

•	 CIB	becomes	the	first	Egyptian	bank	to	officially	establish	a	Sustainable	

Development	Department

2010

2011

2012

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Timeline of Milestones

•	 First	Egyptian	bank	to	receive	JP	Morgan	Elite	STP	Award
•	 First	Egyptian	bank	to	upgrade	its	ADR	to	be	traded	on	OTCQX	platform	
•	 First	Egyptian	bank	to	sign	an	agreement	with	Bolero	International	LTD	

joining	the	Bolero	Multi-Bank	service	for	Guarantees

•	 CIB	is	the	first	bank	in	Egypt	to	establish	ERM	framework	and	road	map,	

endorsed	and	monitored	by	the	BoD

•	 Becomes	the	first	to	use	RAROC
•	 CIB	 breaks	 the	 record	 for	 the	 highest	 number	 of	 blood	 donors	 in	 a	 cor-
porate	office	in	a	single-day	campaign	in	Egypt	through	the	Triple	Effect	
initiative	inaugurated	by	the	CIB	Foundation

•	 CIB	 becomes	 the	 first	 bank	 in	 Egypt	 to	 introduce	 an	 interactive	 multi-
media	platform	that	offers	customers	the	option	of	interacting	with	Call	
Centre	agents	over	video	calls

•	 First	 Egyptian	 bank	 to	 sign	 agreement	 with	 Misr	 for	 Central	 Clearing,	
Depository,	&	Registry	(MCDR)	to	issue	debit	cards	for	investors	to	collect	
cash	dividends

•	 CIB	launches	first	co-brand	credit	card,	Mileseverywhere,	with	national	

carrier	EgyptAir

•	 Introduces	 the	 first	 interactive	 social	 media	 platform	 in	 the	 Egyptian	

banking	industry,	available	24/7	to	handle	all	customer	queries

•	 CIB	becomes	the	first	bank	in	Egypt	to	sponsor	the	establishment	of	in-
tensive	care	units	in	Sohag	through	the	Foundation,	donating	EGP	6	mil-
lion	to	outfit	the	paediatric	department	at	Sohag	University	Hospital	with	
cutting-edge	equipment

•	 The	 first	 block	 trading	 transaction	 on	 the	 EGX	 takes	 place	 when	 Actis	

sells	its	6.5%	stake	in	CIB	to	Fairfax

•	 First	 Egyptian	 bank	 to	 successfully	 pass	 external	 quality	 assurance	 on	

Internal	Audit	function

•	 CIB	launches	roadside	assistance	services	for	the	first	time	in	Egypt
•	 CIB	generates	highest	FX	income	among	private-sector	banks	in	Egypt	(in	

the	past	10	years)

•	 CIB	becomes	the	first	bank	in	Egypt	to	recognise	conduct	risk	and	estab-

lish	a	framework	for	it,	despite	the	lack	of	regulatory	requirements

2013

2014

2015

•	 CIB	 launches	 its	 Mobile	 Banking	 application,	 which	 includes	 various	
banking	 services,	 and	 offers	 clients	 numerous	 features	 to	 conveniently	
manage	their	accounts

•	 CIB	becomes	the	first	Egyptian	bank	recognised	as	an	active	member	in	
the	globally	renowned	United	Nations	Environmental	Program	-	Financial	
Initiative

•	 CIB	wins	the	Socially	Responsible	Bank	of	the	Year	2016	award	from	Afri-

can	Banker

•	 Recognised	for	the	first	time	for	several	awards,	including

	- Best	Bank	in	Egypt	Supporting	Women	Owned	and	Women	Run	Busi-

nesses	by	the	American	Chamber	of	Commerce	in	Egypt

	- Two	awards	in	Achievement	in	Liquidity	Risk	and	Operational	Risk	

for	Middle	East	&	Africa	by	Asian	Banker	for	2016

	- Best	Retail	Risk	Management	Initiative	for	2016	Asian	Banker	for	2016
	- Most	Active	Issuing	Bank	in	Egypt	in	2015	by	The	European	Bank	for	

Reconstruction	and	Development	

	- Middle	East	Most	Effective	Recovery	2016	by	BCI

•	 Euromoney	names	CIB	the	“World’s	Best	Bank	in	the	Emerging	Markets,”	
making	it	the	first	bank	in	the	Middle	East	and	Africa	to	win	this	presti-
gious	award

•	 CIB	is	the	first	Egyptian	bank	to	win	the	“Best	Bank	in	the	Middle	East”	

award	by	Euromoney

•	 CIB	is	ranked	first	in	the	Sustainability	Index	of	the	Egyptian	Stock	Ex-
change	‘S&P/EGX	ESG’	for	the	fourth	year	in	a	row	since	2014.	The	EGX	
launched	the	sustainability	index	in	cooperation	with	Standard	and	Poor’s	
(S&P)	and	the	Egyptian	Institute	of	Directors	(EloD)	in	March	2010.	

•	 CIB	becomes	the	only	Egyptian	bank	in	the	Financial	Times	Stock	Exchange	

(FTSE)	for	the	second	consecutive	year	under	the	FTSE4Good	Index

2016

2017

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InTroduCTIon

InTroduCTIon

our 
History

What 
We do

In	 March	 2014,	 Actis	 undertook	 a	 partial	 realisa-
tion	of	its	investment	 in	CIB	by	selling	2.6%	of	its	
stake	on	the	open	market,	but	maintaining	its	seat	
on	the	board.	In	May	2014,	the	private	equity	firm	
sold	its	remaining	6.5%	stake	to	several	of	Fairfax	
Financial	 Holdings’	 wholly	 owned	 subsidiaries,	
making	 the	 latter	 the	 sole	 strategic	 shareholder	
in	CIB.	Fairfax	is	represented	on	the	board	with	a	
non-executive	member.	

Commercial	International	Bank	(CIB)	was	founded	
in	 1975	 as	 Chase	 National	 Bank,	 a	 joint	 venture	
between	 Chase	 Manhattan	 Bank	 and	 the	 National	
Bank	 of	 Egypt	 (NBE).	 In	 1987,	 Chase	 divested	 its	
ownership	stake	as	part	of	a	shift	in	its	international	
strategy.	NBE	acquired	the	stake,	adopting	the	new	
name	Commercial	International	Bank	(CIB).	

Over	 time,	 NBE	 decreased	 its	 participation	 in	 CIB,	
eventually	dropping	to	19%	in	2006,	when	a	consor-
tium	 led	 by	 Ripplewood	 Holdings	 acquired	 NBE’s	
remaining	stake.	In	July	2009,	Actis,	a	Pan-African	
private	 equity	 firm	 specialising	 in	 emerging	 mar-
kets,	acquired	50%	of	the	Ripplewood	Consortium’s	
stake.	 In	 December	 2009,	 Actis	 became	 the	 single	
largest	shareholder	in	CIB	with	a	9.09%	stake	after	
Ripplewood	sold	its	remaining	share	of	4.7%	on	the	
open	market.	The	emergence	of	Actis	as	the	predom-
inant	shareholder	marked	a	successful	transition	in	
the	Bank’s	strategic	partnership.

At	 CIB,	 we	 strive	 to	 maintain	 sustainable	 growth	
by	consistently	creating	value	for	all	our	stakehold-
ers.	With	its	dynamic	business	model	and	superior	
technology	 integrated	 into	 its	 products	 and	 ser-
vices,	 CIB	 continues	 to	 provides	 its	 clients	 with	
innovative	 financial	 solutions	 that	 satisfy	 all	 of	
their	financial	needs	and	facilitate	their	lives.	This	
allows	 us	 to	 maintain	 our	 market	 leadership	 and	
allows	us	to	offer	our	staff	an	engaging	work	envi-
ronment	while	simultaneously	generating	value	for	
all	our	shareholders.

CIB	is	Egypt’s	leading	private	sector	bank,	offering	
a	comprehensive	and	wide	range	of	financial	prod-
ucts	and	services	to	its	clients,	who	include	enter-
prises	and	institutions	of	all	sizes,	high-net-worth	
(HNW)	individuals,	and	retail	customers.

CIB	operates	in	every	segment	of	the	banking	sec-
tor	including	corporate,	commercial,	retail	wealth	
management	 and	 SME,	 all	 delivered	 through	
client-centric	teams.	

The	 Bank	 also	 has	 two	 affiliates,	 namely	 Falcon	
Group	and	CI	Capital	Holding,	with	an	ownership	
of	32.5%	and	10%,	respectively.	Falcon	Group	offers	
security	 services,	 cash	 in	 transit,	 property	 man-
agement,	 general	 and	 technical	 services,	 and	 CI	
Capital	 Holding	 offers	 asset	 management,	 invest-
ment	 banking,	 brokerage	 and	 research	 services,	
and	 financial	 leasing	 after	 it	 acquired	 CIB’s	 stake	
in	CORPLEASE	in	December	2015.

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InTroduCTIon

A Snapshot of 
our Businesses 

Key  
Facts 

Corporate Banking and Global 
Customer Relations Group 
Widely	recognised	as	the	preeminent	corporate	bank	
in	Egypt,	CIB	aspires	to	become	one	of	the	best	banks	
in	 the	 region,	 serving	 industry-leading	 corporate	 cli-
ents,	as	well	as	medium-sized	businesses.

Debt Capital Markets
CIB’s	global	product	knowledge,	local	expertise	and	
capital	resources	make	the	Bank	an	industry	leader	
in	project	finance,	syndicated	loans,	and	structured	
finance	in	Egypt.	CIB’s	project	finance	and	syndicat-
ed	loan	teams	facilitate	market	access	for	large	bor-
rowers,	providing	them	with	world-class	services	at	
execution	times	that	far	exceed	the	market	average.

Treasury and Capital Market Services
CIB	 delivers	 world-class	 services	 in	 the	 areas	 of	
cash	 and	 liquidity	 management,	 capital	 markets,	
foreign	exchange	and	derivatives.

Digital Banking and Global 
Transactional Services 
Digital	Banking	&	GTS	manages	all	corporate	and	
consumer	online	channels	from	the	business	side.	
The	 vision	 of	 the	 department	 is	 to	 make	 CIB	 part	
of	 our	 customers’	 daily	 activities	 through	 an	 out-
standing,	 simple,	 trusted,	 enjoyable	 and	 advisory	
digital	financial	experience	that	meets	customers’	
needs	anytime,	anywhere	on	any	device.

Direct Investment
As	a	local	player	that	adheres	to	widely	acclaimed	
international	 standards,	 CIB	 actively	 participates	
in	select	direct	investment	opportunities	in	Egypt	
and	across	the	region.

Consumer Banking 
The	Consumer	Banking	Division	continues	to	grow	
and	 develop	 within	 the	 institution,	 dedicating	 ef-
forts	 to	 improve	 customer	 satisfaction	 through	

delivering	 a	 consistently	 positive	 customer	 experi-
ence	every	time.	We	offer	a	wide	array	of	consumer	
banking	products	that	include:

•	 Personal Loans:	These	focus	primarily	on	the	em-
ployees	of	our	Corporate	Banking	clients,	offering	
them	secured	overdrafts	and	trade	products.

•	 Auto-Loans:	 The	 division	 is	 well	 positioned	 to	
actively	 support	 this	 growing	 market	 in	 the	
coming	years	within	a	very	competitive,	dealer-
driven	environment.

•	 Deposit Accounts:	We	offer	a	wide	range	of	ac-
counts	 that	 serve	 all	 our	 clients’	 deposits	 and	
savings	needs.	These	include	tailored	accounts	
for	minors,	youth	and	senior	citizens,	as	well	as	
certificates	 of	 deposit	 and	 care	 accounts.	 This	
is	in	addition	to	our	standard	range	of	current,	
savings	and	time-deposit	accounts.	

•	 Residential Property Finance:	Provides	loans	
to	 finance	 home	 purchases,	 residential	 con-
struction,	and	refurbishment	and	finishing.
•	 Credit and Debit Cards:	We	offer	a	broad	range	

of	credit,	debit,	and	prepaid	cards.

•	 Wealth Management:	We	provide	a	wide	array	
of	investment	products	and	services	to	the	larg-
est	number	of	affluent	clients	in	Egypt.

•	 CIB  Plus:	 This	 division	 caters	 to	 the	 needs	 of	
medium-net-worth	 individuals,	 helping	 them	
pave	 the	 way	 to	 becoming	 Wealth	 Segment	
clients,	 using	 simplified	 products,	 fast-track	
services,	 and	 personalised	 service	 offerings	
through	our	network	of	Plus	Bankers.	

•	 Insurance:	 CIB’s	 insurance	 business	 provides	
life	and	general	insurance	programs	that	gener-
ate	non-interest	revenues	in	the	form	of	fees	for	
the	Consumer	Banking	Division.

Business Banking 
The	 Business	 Banking	 segment	 serves	 small	 and	
medium-sized	enterprises	(SMEs),	as	well	as	large	
enterprises	 with	 client	 revenue	 ranging	 between	
EGP	1	million	to	over	EGP	200	million.

Authorised	capital	of		EGP	20	billion

Completion	of	LED	lighting	system	bank-wide,	
with	reduction	in	consumption	by	1,840,229	KWs

Issued	and	paid-in	capital	of	EGP	11,618,011	
thousand

294,839	Internet	Banking	users

Our	6,551	employees	serve	some	1,142,550	active	
customers

More	than	11	million	website	visits1

Over	500	of	Egypt’s	largest	corporations	bank	
with	CIB

Reduced	paper	consumption	by	4.8%	or	more	
than	1	million	sheets	of	paper

#1 Bank in terms of 2 : 

ProFITABILITY

achieving eGP 7.52 
billion in net income

rEVEnuE

nET WorTH

among all egyptian 
private sector banks 
with eGP 14.88 billion in 
total revenues

eGP 28.4 billion in 
net worth, the highest 
among all egyptian 
private-sector banks

ToTAL ASSETS

ToTAL dEPoSITS

eGP 295 billion in total 
assets, the highest 
among all egyptian 
private-sector banks

eGP 251 billion in total 
deposits with 7.80% market 
share, the largest deposit 
market share3 among all 
private-sector banks

MArKET 
CAPITALISATIon

eGP 94.8 billion, the 
largest in the egyptian 
banking sector 4

1- CIB’s official website: www.cibeg.com | 2- Figures on a consolidated basis | 3- As of September 2017 | 4- As of December 2017

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InTroduCTIon

Key financial 
Highlights

fY 17
Consolidated

fY 16
Consolidated

fY 15
Consolidated

fY 14
Consolidated

fY 13
Consolidated

fY 12
Consolidated

fY 17

fY 16

fY 15

fY 14

fY 13

fY 12

fY 11

fY 10

fY 09

fY 08

fY 17
Consolidated

fY 16
Consolidated

fY 15
Consolidated

fY 14
Consolidated

fY 13
Consolidated

fY 12
Consolidated

fY 17

fY 16

fY 15

fY 14

fY 13

fY 12

fY 11

fY 10

fY 09

fY 08

5.76

4.56

3.58

3.55

2.67

2.42

2.43

3.00

2.63

4.89

Common Share 
Information Per Share

financial Measures

1.00

0.50

0.75

1.20

1.00

1.25

1.00

1.00

1.50

1.00

Cost	:	Income	

20.75%

21.36%

19.61%

22.84%

23.54%

30.64% 20.34% 21.26% 19.69% 22.91% 22.89% 28.01% 35.26% 33.11% 32.31% 29.89%

24.43 18.44 14.39 16.31 13.46 18.94 15.03 14.59 23.75

19.25

Return	on	Average	Common	
Equity	(ROAE)****
Net	Interest	Margin	(NII/average	
interest	earning	assets)

32.45%

34.24%

33.46%

31.31%

29.45%

25.49% 32.71% 34.03% 32.80% 30.25% 24.77% 24.18% 22.23% 30.46% 31.18% 34.98%

4.97% 5.47% 5.74% 5.41% 5.36% 4.74% 3.71% 3.62% 3.81% 3.54%

88.8

73.6

47.4

51.3

45.4

39.8

47.4 79.49

59.7

93.4

Return	on	Average	Assets	(ROAA)

2.69%

2.71%

2.95%

2.94%

2.93%

2.51% 2.72% 2.70% 2.90% 2.87% 2.54% 2.47% 2.20% 3.11% 2.97% 3.10%

71.1

30.8

28.9

32.6

27.4

21.1

18.5 33.75

29.5

27.87

Regular	Workforce	Headcount

6,551

6,714

6,332

5,697

5,490

5,181

6,551

6,422

5,983

5,403

5,193

4,867

4,517

4,360

4,162

3,809

77.4

76.4

38.1

49.2

32.6

34.6

18.7

47.4 54.68

37.2

1161.8 1153.9 1147.1 908.2 900.2 597.2 593.5 590.1 292.5

292.5

89,865 88,155 43,692 44,673 29,330 20,646 11,098 27,973 15,994 10,881

Balance Sheet and off Balance 

Sheet Information (eGP millions)

Cash	Resources	and	Securities	

(Non.	Governmental)	

63,684

77,523

34,808

19,328

16,413

16,140 63,673 73,035 34,097 19,430 16,646 16,764 19,821 16,854 16,125

14,473

13.4

16.8

10.6

13.9

12.2

14.3

7.7

15.8

20.8

7.6

1.29% 0.65% 1.97% 2.44% 3.07% 3.62% 5.35% 2.11% 2.74% 2.69%

Assets	

Deposits	

294,782

267,544

179,500

143,813

113,752

93,957 294,771 263,852 179,193 143,647 113,752 94,405 85,628 75,093 64,063

57,128

250,723

231,741

155,234

121,975

96,846

78,729 250,767 231,965 155,370 122,245 96,940 78,835 71,574 63,480 54,843

48,938

15.4% 9.7% 18.5% 29.9% 34.4% 33.9% 33.9% 27.6% 24.6% 18.1%

Common	Shareholders	Equity	

28,439

21,374

16,535

14,754

11,960

10,765 28,384 21,276 16,512 14,816 12,115 11,311

8,921

8,609

6,946

5,631

3.17

4.14

2.65

3.02

2.42

1.83

1.24

3.25

2.30

1.93

Average	Assets

281,163

223,522

161,657

128,783

103,854

89,731 279,312 221,523 161,420 128,700 104,079 90,017 80,361 69,578 60,595

52,396

Net	Loans	and	Acceptances	

88,428

85,384

56,836

48,804

41,866

41,877 88,428 86,152 57,211 49,398 41,970 41,877 41,065 35,175 27,443

26,330

Common Share 
Information Per Share

Earning	Per	Share	(EPS)	*

Dividends	(DPS)

Book	Value	(BV/No	of	Share)

Share	Price	(EGP)	**

	High	

	Low	

	Closing	

Shares	Outstanding	(millions)	

Market	Capitalisation	(EGP	
millions)

Value Measures

Price	to	Earnings	Multiple	(P/E)

Dividend	Yield	(based	on	closing	
share	price)

Dividend	Payout	Ratio

Market	Value	to	Book	Value	Ratio

financial Results (eGP millions)

Net	Operating	Income***

14,884

11,315

10,189

7,741

6,700

5,344 15,186 11,370 10,165 7,717 6,206 5,108 3,837 3,727 3,173

3,200

	Provision	for	Credit	Losses	-	

Specific

	Provision	for	Credit	Losses	-	

General

Total	Provisions

1,742

893

1,682

589

916

610 1,742

893 1,682

589

916

610

321

1,742

893

1,682

589

916

610 1,742

893 1,682

589

916

610

321

6

6

9

9

346

49

395

Average	Interest	Earning	Assets

257,931

203,053

146,033

117,031

94,749

80,063 258,315 203,625 145,835 117,133 94,605 79,834 70,549 61,624 53,431

44,602

Average	Common	Shareholders	
Equity

Balance Sheet Quality Measures

24,907

18,955

15,645

13,357

11,362

9,738 24,830 18,894 15,664 13,465 11,713 10,116

8,765

7,777

6,288

4,856

Equity	to	Risk-Weighted	Assets****

15.60%

13.34%

15.76%

15.77%

15.28%

14.88% 15.56% 13.28% 15.74% 15.84% 15.50% 15.69% 14.49% 15.85% 15.34% 13.93%

Risk-Weighted	Assets	(EGP	

billions)

169

150

96

84

70

65

169

150

96

84

70

65

55

49

41

37

Non	Interest	Expense	

3,113

2,433

2,025

1,705

1,608

1,653 3,113 2,433 2,028 1,705 1,450 1,445 1,337 1,188 1,041

950

Tier	1	Capital	Ratio*****

16.20%

12.90%

15.01%

15.70%

15.23%

14.33% 16.20% 12.90% 15.01% 15.70% 15.23% 14.33% 14.15% 15.66% 15.28% 13.74%

Net	Profits	

7,516

6,009

4,729

3,741

3,006

2,226 7,550 5,951 4,641 3,648 2,615 2,203 1,749 2,141 1,784

1,615

Adjusted	Capital	Adequacy	
Ratio*****

19.30%

13.97%

16.06%

16.77%

16.32%

15.71% 19.30% 13.97% 16.06% 16.77% 16.32% 15.71% 15.40% 16.92% 16.53% 14.99%

* Based on net profit available for distribution (after deducting staff profit share and board bonus) and unadjusted to stock dividends)
** Unadjusted to stock dividends
*** 2016, 2015 and 2014 exclude CI Capital profit (discontinued operations)

**** Total equity after profit appropriation
***** After profit appropriation, from 2012 to 2017 as per Basel II regulations

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InTroduCTIon

Strategy 

Striving for Excellence is Our Strategy

As	 we	 adapt	 to	 ever-changing	 market	 dynamics,	
CIB	 has	 persistently	 delivered	 strong	 performance	
throughout	the	years	while	maintaining	a	holistic	and	
forward-looking	approach.	Our	strategy	and	strength	
lies	 in	 our	 continuous	 ability	 to	 create	 value	 for	 our	
clients,	 shareholders	 and	 society.	 Our	 employees	 are	
the	mechanism	by	which	the	organisation	thrives,	and	
we	are	committed	to	uncovering	and	developing	the	
true	 potential	 of	 our	 human	 capital	 while	 providing	
opportunities	for	growth,	innovation	and	enrichment	
to	continue	building	a	high-performance	culture.

people,	strong	core	values,	performance	and	commit-
ment	to	inclusive,	responsible	and	sustainable	growth.

Our Mission
To	create	outstanding	stakeholder	value	by	providing	
best-in-class	financial	solutions	to	the	individuals	and	
enterprises	that	drive	Egypt’s	economy.	Through	our	
innovative	 product	 offerings,	 superior	 customer	 ser-
vice,	staff	development	strategies	and	commitment	to	
sustainability,	we	will	realise	our	ambitions	and	help	
shape	the	future	of	banking	in	Egypt	for	years	to	come.

Our	clients	remain	at	the	heart	of	our	organisation.	
With	data	analytics	continuing	to	broaden	our	view	
of	 customers’	 behaviors	 and	 lifestyles,	 CIB	 has	 ex-
erted	significant	effort	toward	customer	centricity	in	
terms	of	product	design	and	service	models.	Multiple	
digital	initiatives	will	pave	the	way	to	improved	cost	
efficiency	to	support	financial	inclusion	and	further	
enhance	 the	 customer	 experience	 and	 the	 satisfac-
tion	of	our	retail,	SME,	and	large	corporate	clients.	

Our	strategy	goes	hand-in-hand	with	the	wellbeing	
of	society	and	the	environment	in	which	we	oper-
ate.	 As	 the	 Bank	 seeks	 to	 create	 value	 for	 share-
holders	 and	 customers,	 we	 also	 work	 to	 embed	
socially	and	environmentally	responsible	business	
practices	in	our	operations.	

Our Vision
To	 uphold	 CIB’s	 distinct	 reputation	 as	 a	 leading	 and	
trusted	financial	institution	in	Egypt,	respected	for	its	

Our Objective
To	grow	and	help	others	grow.

Our Values
A	 number	 of	 core	 values	 outline	 the	 way	 in	 which	
CIB	 employees	 work	 together	 to	 deliver	 effective	
results	for	our	customers	and	community.

Integrity

•	 Exemplify	 the	 highest	 standards	 of	 personal	
and	 professional	 ethics	 in	 all	 aspects	 of	 our	
business

•	 Be	honest	and	open	at	all	times
•	 Stand	 up	 for	 one’s	 convictions	 and	 accept	 re-

sponsibility	for	one’s	own	mistakes

•	 Comply	fully	with	the	laws,	rules	and	practices	
that	govern	CIB’s	business	in	Egypt	and	abroad

•	 Say	what	we	do	and	do	what	we	say

An Outstanding Track Record

34.62%

34.98%

31.18% 30.46%

30.25%

32.76%

24.18%

32.71%

24.18%

24.77%

22.23%

28.81%

26.24%

Return on Average Equity (ROAE)*

Return on Average Assets (ROAA)*

2.09%

2.37%

2.90%

3.10%

2.97%

3.11%

2.20%

2.47%

2.54%

2.87%

2.90%

2.70%

2.72%

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

* Both after profit appropriation on a standalone basis

Client Focus

Teamwork

•	 Our	clients	are	at	the	heart	of	our	activities,	and	

their	satisfaction	is	our	ultimate	objective

•	 Our	 success	 is	 dependent	 upon	 our	 ability	 to	
provide	 products	 and	 services	 that	 help	 our	
clients	achieve	their	goals

•	 We	partner	with	our	clients	and	work	together	as	a	
single	team	with	success	as	our	primary	objective

•	 We	 collaborate,	 listen	 and	 share	 information	
openly	within	the	CIB	family	to	enhance	every	
staff	member’s	knowledge	base	and	skill	set
•	 Each	 member	 of	 our	 staff	 is	 an	 ambassador	 of	

CIB’s	corporate	brand	and	image

•	 We	 value	 and	 respect	 each	 other’s	 cultural	

backgrounds	and	unique	perspectives

Innovation

Respect for the Individual

•	 CIB	has	been	a	pioneer	of	the	financial	services	
industry	 since	 its	 inception	 as	 the	 first	 joint	
venture	 bank	 in	 Egypt	 40	 years	 ago,	 and	 we	
believe	innovation	is	a	core	competitive	advan-
tage	and	promote	it	accordingly

•	 We	seek	to	lead	Egypt’s	financial	services	indus-
try	to	the	future,	with	innovation	being	key	to	
serving	 the	 millions	 of	 Egyptians	 who	 remain	
unbanked	or	underserved

Hard Work

•	 Our	work	is	governed	by	discipline	and	per-
severance	to	achieve	outstanding	results	for	
both	our	clients	and	stakeholders	

•	 Our	 commitment	 to	 our	 clients	 is	 guided	 by	

our	drive	for	excellence

•	 We	 work	 with	 our	 clients	 to	 accomplish	 their	
current	 goals	 and	 anticipate	 and	 plan	 future	
goals	and	objectives

•	 We	respect	all	individuals,	whether	employees,	
clients,	shareholders	or	community	members
•	 We	treat	each	other	with	dignity	and	respect	and	
take	the	time	to	respond	to	questions	and	concerns
•	 We	 firmly	 believe	 each	 individual	 should	 have	
the	 space	 to	 make	 suggestions	 and	 offer	 con-
structive	criticism

•	 CIB	 is	 a	 meritocracy,	 where	 all	 employees	 are	
privy	to	equal	development	opportunities	based	
only	on	merit	and	accomplishments

Decorum

•	 CIB	 places	 employee-client	 and	 business	
etiquette	 in	 the	 highest	 regard	 and	 maintains	
strict	policies	for	governing	decorum

•	 The	observance	of	good	behavior,	speech,	ac-
tions	and	dress	code	is	part	and	parcel	of	our	
culture	at	CIB

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InTroduCTIon

CIB’s 
Stock

Having	first	offered	its	shares	to	the	public	in	1995,	
CIB	 has	 since	 become	 the	 biggest	 constituent	 on	
the	Egyptian	Stock	Exchange	(EGX)	and	is	viewed	
as	 the	 gateway	 to	 Egypt.	 Investors	 and	 analysts	
often	view	CIB’s	stock	as	a	proxy	for	the	Egyptian	
market,	 with	 the	 Bank	 acting	 as	 a	 mirror	 for	 the	
local	banking	 sector.	The	economy’s	 growth	pros-
pects	are	generally	depicted	in	the	credit	outlook,	
while	 retail	 banking	 is	 seen	 as	 portraying	 the	
longer-term	story	of	financial	inclusion.	

CIB	was	the	first	Egyptian	bank	to	offer	its	shares	on	
international	markets	with	a	Global	Depository	Re-
ceipt	(GDR)	program	on	the	London	Stock	Exchange	
(LSE)	in	1996.	In	2001,	CIB	was	again	a	first,	being	
the	first	Egyptian	bank	to	register	its	shares	on	New	
York	Stock	Exchange	(NYSE)	in	the	form	of	Ameri-
can	Depository	Receipts	(ADR)	Level	1	program.

In	2012,	the	Bank	began	trading	on	OTCQX	Interna-
tional	Premier,	a	segment	of	the	OTCQX	marketplace	
reserved	for	world-leading	non-US	companies	listed	
on	a	qualified	international	exchange	and	providing	
their	home	country	disclosure	to	US	investors.	

In	 2017,	 in	 relation	 to	 the	 listing	 and	 admission	
of	 the	 official	 list	 and	 trading	 on	 the	 LSE,	 CIB	
increased	 the	 number	 of	 its	 allowed	 GDRs	 to	 be	
issued	 by	 an	 additional	 1,000,000,000	 GDRs	 to	
1,680,000,000	from	680,000,000.	By	the	end	of	2017,	

CIB’s	 DR	 outstanding	 position	 was	 387,213,140,	
representing	33.3%	of	issued	shares.

CIB	has	the	highest	weight	(around	34%)	in	the	EGX	
30	 index.	 With	 a	 free	 float	 ratio	 of	 93%	 (the	 highest	
free	float	on	the	EGX	30),	CIB	is	one	of	Egypt’s	most	
liquid	stocks	and	the	most	valuable	financial	institu-
tion	with	a	market	capitalisation	of	EGP	89.9	billion	
as	 of	 end-December	 2017.	 More	 to	 the	 point,	 CIB’s	
market	 capitalisation	 surpassed	 EGP	 100	 billion	 in	
July	2017,	which	is	the	highest	ever	in	EGX	history	and	
the	first	time	a	listed	company	reaches	this	mark.

As	of	December	2017,	CIB’s	institutional	shareholder	
structure	was	broken-down	by	region	as	follows:

5.66%

4.32%

5.85%

11.76%

14.52%

57.88%

North America 

Africa 

GCC 

UK & Ireland 

Continental 
europe 

Rest of the 
World 

CIB	works	diligently	to	increase	value	for	its	stake-
holders.	 One	 way	 to	 do	 so	 is	 through	 the	 Bank’s	
active	 Investor	 Relations	 team,	 which	 maintains	 a	
proactive	investor	relations	program	to	keep	share-
holders	 abreast	 of	 developments	 that	 could	 have	
had	 an	 impact	 on	 its	 performance.	 The	 Investor	
Relations	team	and	senior	management	invest	sig-
nificant	 time	 in	 one-on-one	 meetings,	 road	 shows,	
investor	 conferences,	 conference	 calls,	 and	 consis-
tent	 stream	 of	 disclosures	 while	 simultaneously	
ensuring	 analysts	 have	 the	 information	 they	 need	
to	maintain	balanced	coverage	of	the	Bank’s	shares.	

During	2017,	the	Investor	Relations	team	along	with	
senior	management	took	part	in	12	local	and	inter-
national	investor	conferences	held	in	the	UK,	US,	Af-
rica	and	the	Gulf,	in	addition	to	seven	international	
roadshows	 and	 two	 business	 trips.	 In	 addition	 to	
several	 in-house	 meetings,	 the	 team	 conducted	
a	 total	 of	 275	 meetings	 throughout	 the	 year	 over	
one-on-one	as	well	as	group	meetings	and	met	with	
459	 local	 and	 international	 investment	 funds	 and	
research	 analysts.	 CIB	 hosted	 several	 conference	
calls	throughout	the	year,	bringing	its	senior	man-
agement	 together	 with	 the	 investor	 community	 in	
2017.	It	also	conducted	presentations	on	its	operat-
ing	plan	that	described	its	future	projections.	

Regular	 updates	 and	 releases	 along	 with	 the	 pre-
sentations	 were	 posted	 on	 the	 Investor	 Relations	

website	for	the	convenience	of	the	Bank’s	investors	
from	around	the	world,	giving	them	easy	access	to	
all	 the	 information	 they	 need	 to	 make	 informed	
investment	decisions.	

As	a	result	of	the	team’s	conscious	efforts	to	boost	cor-
porate	access,	in	a	2017	study	conducted	by	the	Middle	
East	 Investor	 Relations	 Association	 (MEIRA)	 in	 part-
nership	with	Extel,	CIB’s	CEO	received	the	“Best	IR	by	
CEO	in	the	Middle	East”,	and	a	member	of	the	IR	team	
received	 a	 nod	 as	 the	 “Best	 Investor	 Relations	 Profes-
sional	–	Egypt”.	This	is	the	fourth	year	running	in	which	
CIB	has	received	at	least	one	award	from	MEIRA.

Symbols and Codes

egyptian Stock exchange (eGX)

SYMBOL:	COMI

london Stock exchange (lSe)

SYMBOL:	CBKD

oTCQX Int’l Premier  
(level 1 ADR program) 

SYMBOL:	CIBEY	

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InTroduCTIon / CIB’s Stock

Equity Analysts’ Ratings 
CIB	 is	 widely	 covered	 by	 leading	 research	 houses	
both	 locally	 and	 internationally.	 In	 2017,	 eight	
institutions	 regularly	 issued	 research	 reports	 on	
CIB.	 As	 of	 the	 end	 of	 2017,	 56%	 analysts	 held	 Buy,	
31%	analysts	held	Hold	and	13%	analysts	held	Sell	
recommendations	on	CIB.

CIB has become the biggest 
constituent on the egyptian Stock 
exchange (eGX) and is viewed as 
the gateway to egypt.

Stock Performance in 2017

CIB Index

EGX30 Index

Mar-14

Jun-14 Sep-14 Dec-14 Mar-15

Jun-15 Sep-15 Dec-15 Mar-16

Jun-16 Sep-16 Dec-16 Mar-17

Jun-17 Sep-17 Dec-17

Key Indicators

93%

Free Float

1:1

GDR Convertibility

34%

Highest Weight on EGX 30

EGP

10

Par Value

EGP BN

89.9

Largest Market Cap

EGP

5.76

Earnings per Share

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InTroduCTIon

A Note from 
our Chairman

Our ability to adapt and 
commitment to innovation 
have driven us throughout the 
past seven years.

Dear Shareholders, 

If	our	nation	has	honed	just	one	skill	since	2011,	it	is	our	capacity	to	
innovate	 —	 to	 adapt	 to	 changing	 circumstances	 brought	 about	 by	 a	
sharp	reimagining	of	what	our	economic	future	could	look	like.	Born	
of	revolution,	the	Sisi	administration’s	deep	economic	reform	program	
has	involved	everything	from	a	radical	(and	sorely	needed)	shift	in	for-
eign	exchange	policy	to	the	phase-out	of	a	subsidy	regime	that	has	for	
decades	disproportionately	benefitted	the	wealthy.

Today,	two	things	are	clear:	First,	that	bold	policy	decisions,	the	natu-
ral	diversity	of	our	economy,	and	a	hard-working	business	community	
have	seen	Egypt	emerge	as	the	premier	investment	destination	in	the	
Middle	East	and	Africa.	Our	competitive	advantages	rest	on	the	clar-
ity	 of	 our	 nation’s	 pro-business	 policy	 and	 regulatory	 frameworks,	
our	 newfound	 global	 export	 competitiveness,	 and	 the	 sheer	 size	 of	 a	
100-million-strong	(and	growing)	consumer	market.	

Second,	we	will	not	make	good	on	our	potential	unless	we	redouble	our	
commitment	to	innovation.

In	our	nation’s	banking	industry,	this	means	continuing	to	embrace	
technology	 across	 all	 segments	 —	 from	 back	 office	 to	 front	 office,	
from	 nano-credit	 to	 the	 largest	 syndicated	 facilities	 we	 extend	 our	
corporate	clients.	Technology	will	help	us	bank	the	unbanked.	It	will	
help	us	create	products	that	make	a	meaningful	difference	in	the	lives	
of	our	clients.	And	it	will	help	us	develop	sustainable	profit	streams	
that	accrue	to	the	benefits	of	our	shareholders.	

A	year	ago,	on	this	same	page,	I	noted	that	one	of	
the	 defining	 questions	 for	 our	 industry	 was	 how	
we	 could	 harness	 technology	 to	 drive	 financial	
inclusion	and	sharply	raise	a	banking	penetration	
rate	in	a	market	that	remains	exceptionally	under-
banked,	 regardless	 of	 the	 metric	 or	 methodology	
underpinning	the	study.	

In	 doing	 so,	 it	 is	 imperative	 that	 we	 move	 away	
from	 backward-looking	 models	 and	 focus	 on	 pre-
diction	by	harnessing	the	power	of	data	analytics.	
The	quality	and	power	of	the	data	banks	possess	is	
on	 par	 with	 that	 held	 by	 mobile	 operators,	 and	 it	
is	already	changing	how	we	make	credit	decisions,	
formulate	new	products	and	reach	the	unbanked.	

That	 question	 has	 since	 become	 high	 on	 the	
minds	 of	 policymakers	 in	 both	 government	 and	
at	 our	 industry’s	 regulator.	 In	 the	 12	 months	
since	our	last	annual	report,	Egypt	has	created	a	
National	Payments	Council	headed	by	the	Presi-
dent	 of	 the	 Republic.	 Egypt	 hosted	 in	 Sharm	 El	
Sheikh	 the	 premier	 global	 conference	 on	 finan-
cial	 inclusion,	 attended	 by	 central	 bank	 gover-
nors,	 government	 officials	 and	 senior	 industry	
players.	Regulations	passed	by	the	Central	Bank	
of	Egypt	in	2018	are	set	to	pave	the	way	for	mobile	
payments	in	the	retail	space.	

The	 upside	 potential	 of	 this	 sea	 of	 change	 is	 why	
the	 transformative	 power	 of	 technology	 has	 been	
one	of	the	fundamental	building	blocks	of	both	our	
short-	 and	 long-term	 strategies	 for	 the	 past	 three	
years	as	we	build	the	bank	of	the	future.	

Later	 this	 quarter,	 we	 will	 harness	 the	 power	 of	
data	 analytics	 to	 roll	 out	 our	 first	 nano-credit	
product	 in	 partnership	 with	 a	 major	 technology-
enabled	 service	 provider.	 Our	 own	 mobile	 wallet	
is	in	the	pipeline	and	will	allow	mobile-to-mobile	
payments	 using	 the	 domestic	 clearinghouse.	
In	 partnership	 with	 the	 Federation	 of	 Egyptian	
Banks	 and	 the	 regulator,	 we	 are	 moving	 toward	
a	 day	 when	 clients	 will	 be	 able	 to	 open	 new	 ac-
counts	with	little-to-no	physical	paper.	

Pilot	 programs	 will	 also	 allow	 us	 to	 marshal	 data	
analytics	to	do	better	at	everything	from	client	re-
tention	and	satisfaction	to	marketing	and	corporate	
credit	decisions.	In	the	last	case,	we	will	be	taking	
everything	we	know	about	our	clients	—	from	inven-
tory	 to	 receivables,	 salaries,	 overdrafts	 and	 cash	
management	 —	 and	 developing	 predictive	 models	

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InTroduCTIon / Chairman’s Note

eGP MN

89.9

market capitalisation 
as of year-end

that	 will	 allow	 us	 not	 just	 to	 make	 more	 informed	
up-front	 credit	 decisions,	 but	 to	 also	 reach	 out	 to	
clients	in	the	earliest	phase	of	a	potential	challenge	
to	discuss	how	we	can	work	together	to	ensure	they	
are	ultimately	successful.	

“Credit	 is	 follow-up,”	 the	 saying	 goes.	 Our	 mis-
sion	is	to	make	it	about	preventive	medicine,	not	
postmortems.	It	is	about	taking	the	drudgery	out	
of	followup	by	allowing	artificial	intelligence	en-
gines	to	do	what	they	do	best	(discern	patterns	in	
large	data	sets	and	bring	them	to	the	attention	of	
human	beings)	and	to	allow	our	credit	officers	to	
do	not	just	what	they	do	best,	but	what	they	enjoy	
most:	working	directly	to	help	clients	be	success-
ful	in	growing	their	businesses.	

In	parallel,	it	is	also	increasingly	obvious	that	driv-
ing	financial	inclusion	will	demand	a	similarly	deep	
commitment	to	innovation.	Will	the	next	successful	
banking	app	allow	a	millennial	to	order	a	streaming	
video?	Order	a	pizza?	Order	a	taxi	cab?	

In	 an	 age	 in	 which	 banks	 are	 increasingly	 outside	
the	 circle	 of	 innovation	 —	 when	 governments	 can	
raise	funds	for	a	bond	issuance	by	directly	tapping	
subscribers	 on	 their	 mobile	 phones,	 as	 Kenya	 did	
last	 year	 with	 its	 M-Akiba	 bond	 —	 innovation	 has	
never	been	more	critical	to	our	industry.	

That’s	 why	 we	 are	 very	 excited	 to	 be	 launching	 a	
USD	 10	 million	 captive	 venture	 capital	 fund	 that	
will	 look	 specifically	 at	 opportunities	 in	 FinTech	
and	related	verticals.	

posted	 stellar	 results	 even	 as	 we	 and	 our	 clients	
grappled	 with	 the	 impact	 of	 record	 inflation,	 ex-
ceptional	 interest	 rates,	 the	 float	 of	 the	 Egyptian	
pound	and	the	phase-out	of	subsidies.	

Looking	 ahead,	 we	 are	 cautiously	 optimistic	 that	
2018	—	the	second	half	in	particular	—	will	see	Egypt’s	
economy	gain	momentum.	An	eventual	correction	in	
interest	rates	will	help	spur	foreign	direct	investment,	
improving	appetite	for	greenfields	at	the	same	time	as	
it	 prompts	 existing	 businesses	 to	 resume	 borrowing.	
That	cycle,	when	it	begins,	will	kickstart	a	long	chain	of	
commercial	activities	that	will	ultimately	benefit	CIB	
as	the	nation’s	leading	private-sector	bank.

Our	ability	to	adapt	and	commitment	to	innovation	
have	driven	us	throughout	the	past	seven	years,	but	
the	story	is	more	nuanced	than	that:	We	would	not	
have	preserved	—	even	extended	—	our	market	lead-
ership	if	our	competitive	metabolism	wasn’t	high.	

That	competitive	metabolism	is	deeply	rooted	in	our	
organisation,	from	our	strategy	to	the	targets	we	set	
and	the	people	who	manage	the	execution	phase.	I	
have	every	confidence	that	technology	will	help	our	
outstanding	 6,551	 staff	 members	 raise	 their	 com-
petitive	 metabolism	 and	 embrace	 technology	 as	 a	
means	of	creating	new	value	not	just	for	this	institu-
tion,	but	for	our	valued	customers,	in	the	year	ahead.

It	 is	 against	 this	 backdrop	 that	 I	 am	 very	 pleased	
to	be	closing	the	books	on	2017,	a	year	in	which	we	

Hisham Ezz Al-Arab
Chairman and Managing Director

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InTroduCTIon

Board of  
directors’ report

eGP

5.76

earnings per share

In	 a	 challenging	 year	 marked	 by	 high	 inflation,	
a	 tightened	 monetary	 policy	 and	 a	 general	 eco-
nomic	 slowdown,	 CIB	 delivered	 record	 results	
and	solidified	its	position	as	a	leader	of	the	Egyp-
tian	 banking	 industry,	 posting	 consolidated	 net	
income	 of	 EGP	 7.52	 billion	 (up	 25.07%y-o-y)	 and	
revenues	 of	 EGP	 14.88	 billion	 (a	 31.54%	 rise	 over	
the	previous	year).

Anchored	 in	 an	 approach	 that	 prioritises	 sus-
tainable,	 disciplined	 growth,	 CIB	 navigated	 the	
turbulent	 environment	 of	 2017	 by	 calling	 on	 its	
three-pronged	strategy	of	dynamic	balance	sheet	
management,	investing	in	technology,	and	talent	
enhancement.	These	pillars	allowed	CIB	to	deliv-
er	 on	 its	 commitment	 to	 create	 additional	 value	
for	 stakeholders	 while	 building	 a	 sustainable	
business	 model	 to	 deliver	 and	 maintain	 growth	
going	forward.

The	Monetary	Policy	Committee	hiked	interest	rates	
by	a	total	of	700	basis	points	following	the	currency	
float	in	November	2016	in	a	program	that	continued	
to	 deliver	 rate	 hikes	 into	 the	 summer	 of	 2017.	 The	
overnight	 deposit	 and	 lending	 rates	 were	 raised	
to	18.75%	and	19.75%,	respectively,	in	July	with	the	
CBE’s	 main	 operation	 rate	 recording	 19.25%.	 As	 a	
result,	company	borrowing	slowed	drastically	at	the	
same	time	as	domestic	demand	fell,	due	to	inflation.	

Despite	these	pressures,	consumption	remained	the	
primary	driver	of	GDP	growth	in	Egypt,	even	with	a	
modest	rise	in	investment	and	net	exports,	record-
ing	EGP	3,363	billion	for	FY2016-17.	Egypt’s	current	
account	deficit	reflected	significant	improvement	as	
the	year	progressed,	narrowing	65.7%	to	USD	1.6	bil-
lion	in	1Q2017-18	from	USD	4.8	billion	a	year	earlier,	
with	 a	 surplus	 of	 USD	 5.1	 billion	 in	 the	 balance	 of	
payments	during	the	same	period.	

The Macro Outlook
2017	was	characterised	by	high	interest	rates	as	the	
state	targeted	control	of	substantial	inflation.	As	a	
largely	 import-reliant	 economy,	 inflation	 recorded	
historically	 high	 levels	 throughout	 the	 year.	 Head-
line	 inflation	 soared	 to	 30.82%	 in	 October,	 before	
falling	 to	 26.00%	 in	 November	 on	 the	 base	 effect	
and	 then	 improving	 slightly	 1%	 m-o-m	 from	 1.1%	
in	 October.	 Annual	 core	 inflation	 fell	 to	 25.54%	 in	
November,	down	from	30.53%	in	October.

Foreign	 currency	 (FCY)	 stability	 encouraged	 the	
CBE	to	lift	restrictions	imposed	on	USD	deposits	
and	 withdrawals	 for	 importers	 of	 non-essential	
goods	 as	 remittances	 improved	 by	 nearly	 40%	 to	
USD	 6	 billion	 in	 1Q2017-18,	 and	 tourism	 receipts	
rose	 to	 USD	 2.7	 billion.	 Reserves	 stabilised	 at	
USD	 37.02	 billion	 as	 at	 31	 December	 2017	 —	 the	
highest	level	recorded	since	2011.	Meanwhile,	the	
Egyptian	 pound	 inched	 down	 1%	 against	 the	 US	
dollar	at	the	end	of	December	to	EGP	17.73	versus	

previously	stable	levels	of	EGP	17.60.	The	year	also	
saw	Egypt	receive	USD	4	billion	of	the	IMF’s	USD	
12	billion	extended	fund	facility	over	two	tranch-
es.	In	December	2017,	the	IMF	approved	disbursal	
of	a	third	tranche	worth	USD	2.03	billion	expected	
in	June	or	July	2018.	

The	banking	sector	remained	the	backbone	of	the	
economy	 in	 2017.	 The	 year	 witnessed	 steady	 im-
provement	 in	 asset	 quality,	 with	 aggregate	 non-
performing	loans	(NPLs)	as	a	percentage	of	gross	
loans	 recording	 5.5%	 in	 June	 2017,	 down	 from	
10.5%	 in	 FY2011	 and	 6%	 in	 FY2016.	 System-wide	
NPLs	 were	 almost	 fully	 covered	 by	 provisions	 at	
99%	 as	 of	 June.	 Banks	 were	 also	 well-capitalised	
with	a	reported	system-wide	CAR	of	14.5%	in	June	
2017,	 comfortably	 above	 the	 regulatory	 require-
ment	 of	 12.25%.	 Toward	 the	 end	 of	 the	 year,	 the	
CBE	 increased	 banks’	 required	 reserve	 ratios	 to	
its	previous	level	of	14%,	up	from	the	10%	level	in	
place	since	2012.	

The	 Egyptian	 Exchange	 (EGX)	 performed	 well	
in	 2017,	 gaining	 22%	 to	 close	 December	 at	 15,019	
points.	 Approximately	 46	 listed	 companies	 in-
creased	 their	 capital	 by	 an	 aggregate	 EGP	 9.7	 bil-
lion,	 up	 86%	 compared	 to	 last	 year.	 Six	 IPOs	 took	
place	 in	 2017,	 raising	 a	 total	 of	 EGP	 4	 billion	 and	
representing	an	increase	of	65%	over	2016.	In	total,	
the	offerings	were	31x	oversubscribed.	

CIB	 expects	 the	 momentum	 of	 2017	 to	 continue	
into	2018	with	the	exception	of	minor	variances	in	
interest	 rates	 and	 inflation.	 While	 the	 consensus	
is	that	interest	rates	will	begin	to	decline,	the	pace	
and	 sharpness	 of	 the	 anticipated	 rate	 cuts	 remain	
in	question.	Inflation	is	expected	to	ease,	albeit	on	
a	 non-linear	 trajectory,	 due	 to	 the	 increase	 likely	
to	 accompany	 energy	 price	 hikes	 projected	 for	 the	
summer.	To	reduce	the	cost	of	funding	and	the	bud-
get	gap,	further	boost	foreign	currency	reserves,	and	
maintain	a	healthy	mix	between	local	and	external	
debt,	 Egypt	 will	 tap	 international	 debt	 markets,	
through	 USD-	 and	 EUR-denominated	 bond	 offer-
ings	during	the	first	quarter	of	2018.

The	 government’s	 proactive	 reform	 momentum	 is	
expected	 to	 continue,	 signalling	 Egypt	 is	 ready	 to	
create	a	welcoming	environment	for	private	sector	
investment.	 The	 Zohr	 field,	 the	 largest	 natural	 gas	
field	 in	 the	 Mediterranean,	 has	 started	 production	
and	is	projected	to	lessen	Egypt’s	import	demand	for	
natural	gas	and	consequently	reduce	the	import	bill.	
The	discovery	enables	the	Ministry	of	Petroleum	to	
transform	Egypt	into	a	regional	energy	trade	hub.	

CIB	remains	cautiously	optimistic	about	the	future	
and	believes	the	investment	community	will	keep	a	
close	 eye	 on	 macroeconomic	 indicators	 as	 well	 as	
the	path	and	pace	of	structural	reform.	

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InTroduCTIon / BoD Report

Against	 this	 backdrop,	 CIB	 was	 able	 to	 solidify	 its	
leading	position	in	the	market	assisted	by	it	three-
pronged	strategy	of:

Dynamic Balance Sheet Management
The	 Bank’s	 solid	 performance	 during	 the	 year	
hinged	first	on	its	long-term,	preemptive	approach	
to	balance-sheet	management.	In	the	year	ending	31	
December	 2017,	 our	 local	 currency	 (LCY)	 liquidity	
ratio	 remained	 well	 above	 the	 CBE’s	 20%	 require-
ment,	 recording	 74.4%	 as	 of	 December	 2017,	 while	
the	FCY	ratio	stood	at	55.5%,	above	the	threshold	of	
25%.	CIB’s	net	stable	funding	ratio	(NSFR)	reached	
232.4%	for	local	currency	and	152.3%	for	FCY,	while	
our	liquidity	coverage	ratio	(LCR)	was	626.6%	for	lo-
cal	currency	and	377.1%	for	FCY,	comfortably	above	
the	requirement	of	100%	Basel	III.

Given	the	high	interest	rate	environment	that	pre-
vailed	 last	 year,	 the	 Bank	 managed	 its	 asset	 mix	
and	 reengineered	 its	 balance	 sheet	 to	 mitigate	 the	
impact	on	earnings	and	lower	capital	base	volatility,	
particularly	 key	 given	 that	 decreased	 purchasing	
power	hindered	borrowing.	CIB	also	lowered	its	bal-
ance	sheet	duration	to	minimise	the	impact	of	inter-
est	rate	movements	on	its	capital	adequacy	levels.

The	Bank	continued	to	reshape	its	funding	mix	toward	
current	account	and	savings	account	(CASA)	deposits,	
which	 accounted	 for	 52%	 of	 total	 customer	 deposits	
as	 of	 31	 December	 2017.	 Deposit	 growth	 will	 remain	
focused	 on	 attracting	 low-cost,	 sticky,	 short-term	 lo-
cal	currency	deposit	and	payroll	accounts	given	their	
direct	impact	on	lowering	the	overall	cost	of	funds.

CIB	attracted	4%	of	all	new	deposits	in	the	banking	
system	 during	 the	 year,	 and	 will	 continue	 with	 its	
strategy	of	maintaining	a	sustainable	liability	base	
supported	 by	 stable	 and	 cost-effective	 customer	
deposits.	The	Bank	maintained	a	healthy	gross	loan-
to-deposits	ratio	(LDR)	of	40.84%	in	2017.	

CIB	 continued	 in	 2017	 to	 maintain	 asset	 qual-
ity	 through	 a	 proven	 risk-management	 strategy,	
advanced	systems	and	the	booking	of	prudent	provi-
sions.	For	2017,	the	Bank	took	provisions	of	EGP	1.7	
billion	as	a	buffer	against	unpredictable	market	con-
ditions,	 bringing	 its	 loan-loss	 provision	 balance	 to	
EGP	11.0	billion.	The	year	saw	the	Bank	record	an	NPL	
ratio	of	6.95%	and	a	solid	coverage	ratio	of	154.42%.

Management	 and	 the	 Board	 continue	 to	 pursue	
all	 available	 alternatives	 to	 ensure	 a	 sustainable,	
comfortable	capital	base	that	is	less	vulnerable	to	
external	 factors.	 CIB	 took	 on	 subordinated	 loans	
in	 November	 2017	 from	 the	 European	 Bank	 for	
Reconstruction	 and	 Development	 (EBRD)	 and	
International	Finance	Corporation	(IFC)	totalling	
USD	200	million.	This	funding	will	serve	as	a	hedge	
against	volatility	in	currency	movements	over	the	
next	 ten	 years	 and	 support	 future	 growth	 plans.	
The	 loans	 further	 increased	 the	 capital	 adequacy	
ratio	 from	 16.95%	 (prior	 to	 the	 sub-debt,	 which	
is	 comfortably	 above	 Basel	 guidelines)	 to	 19.10%	
(considering	the	total	effect	of	both	loans),	ending	
2017	with	CAR	of	19.30%.

CIB	was	able	to	deliver	steady	consistent	return	on	
average	equity	(ROAE)	above	30%,	ending	2017	with	
an	ROAE	of	32.5%	(after	profit	appropriation	based	
on	 the	 suggested	 profit	 appropriation	 schedule).	
The	Bank	also	has	one	of	the	lowest	cost-to-income	
ratios	 in	 the	 Egyptian	 banking	 system	 at	 20.8%	 as	
of	December	2017,	guided	by	management’s	effort	to	
keep	 the	 cost-to-income	 ratio	 within	 the	 30%-35%	
range	stipulated	by	the	Board.	

Investing in Technology 
In	 line	 with	 the	 Bank’s	 customer-centric	 culture,	
CIB	 invested	 heavily	 throughout	 the	 year	 in	 tech-
nological	 advancements	 to	 improve	 the	 customer	
experience	and	streamline	operations.	

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20.75%

cost-to-income ratio 

Over	the	course	of	2017,	CIB	focused	on	scaling	up	its	
infrastructure	base	to	keep	pace	with	ever-changing	
industry	dynamics	through	projects	that	automated	
operations	and	processes.	A	key	component	of	this	
strategy	was	the	Bank’s	ongoing	focus	on	the	impor-
tance	of	data	analytics	and	the	role	it	plays	in	both	
long-term	growth	and	short-term	decision-making.	
Today,	 CIB	 has	 the	 necessary	 systems	 to	 process,	
interpret,	 organise	 and	 structure	 facts	 and	 figures	
into	useful	information	that	helps	management	and	
the	Board	make	better	informed	decisions.	

In	2017,	the	Bank’s	Big	Data	team	embarked	on	the	
following	projects:

•	 Customer analytics:	The	team	proposed	a	fully	
customised	 behavioural	 segmentation	 that	
makes	use	of	customer	data	to	provide	targeted	
products	and	services.	

•	 Next  Best  Action  (NBA)  Model:  This	 aimed	 to	
develop	 product	 offerings	 based	 on	 estimated	
appeal	to	customers	according	to	their	portfolio.
journey  simulator:	 Using	 data	
analytics,	the	team	simulated	a	customer’s	teller	
transaction	journey	to	optimise	processes.	

•	 Customer 

•	 Call  centre  optimisation:	 To	 provide	 efficient	
services	to	customers,	the	team	used	operations	
research	to	streamline	the	Call	Centre	experience.	
•	 Anomaly  Detection  Model:	 In	 cooperation	
with	the	Compliance	Department,	the	team	de-
veloped	a	model	to	identify	risk	and	fraud	with	
an	accuracy	level	of	over	90%.	It	has	cut	down	
manual	fraud	detection	time	by	at	least	50%.	
•	 Distributed Ledger Technology	(also	known	as	
Blockchain):	CIB	collaborated	extensively	with	
EMC2	 on	 a	 research	 paper	 centred	 on	 Block-
chain	to	adapt	to	the	market’s	new	realities.	It	
helped	identify	possible	uses	such	as	operation-
al	simplification,	regulatory	efficiency	improve-
ment,	and	liquidity	and	capital	enhancement.
•	 R3:	The	Bank	joined	this	global	alliance	of	over	
80	institutions	committed	to	delivering	the	next	

generation	 of	 financial	 infrastructure.	 Mem-
bers	collaborate	on	research,	experimentation,	
design	 and	 engineering	 to	 help	 advance	 state-
of-the-art,	 enterprise-scale	 ledger	 solutions	 to	
meet	 banking	 requirements	 for	 security,	 reli-
ability,	performance,	scalability	and	audit.

Talent Enhancement
CIB	strongly	believes	that	employees	are	the	Bank’s	
most	important	asset.	The	Bank	accordingly	makes	
every	effort	to	provide	its	staff	with	the	tools	neces-
sary	 to	 enable	 them	 to	 reach	 their	 full	 potential.	
In	2017,	a	total	of	6,567	employees	(98%	of	staff)	at-
tended	679	training	courses	covering	a	wide	range	
of	both	technical	and	soft	skills.	

Staff	 also	 benefited	 from	 leadership	 training	 pro-
grams	and	modules	including	the	 Frankfurt	 School	
Leadership	 Track,	 which	 hosted	 two	 rounds	 of	 its	
Transformational	 Leadership	 for	 145	 delegates.	 A	
three-month	 MADP	 program	 took	 place	 allowing	
junior	hires	to	receive	training	sessions	covering	vari-
ous	bank	areas.	Additionally,	50	key	staff	members	at	
the	managerial	level	attended	the	CIB	Lead	Program.

2017 Financial Position
CIB	 reported	 another	 exceptional	 set	 of	 results,	 with	
consolidated	 net	 income	 up	 25.07%	 y-o-y	 at	 EGP	 7.52	
billion	for	FY2017.	Standalone	net	income	reached	EGP	
7.55	 billion,	 26.88%	 over	 2016.	 Standalone	 revenues	
grew	33.56%	over	the	previous	year	to	EGP	15.19	billion.

The	Bank	recorded	net	interest	income	of	EGP	12.50	bil-
lion,	an	increase	of	24.82%	y-o-y.	Non-interest	income	
recorded	EGP	2.38	billion	for	the	full	year.	Net	fees	and	
commissions	income	stood	at	EGP	2.05	billion.

All	financial	indicators	emphasised	the	Bank’s	strong	
financial	performance	in	2017.	CIB	maintained	its	ef-
ficiency	during	the	year,	with	cost-to-income	ratio	at	
20.75%	compared	to	21.36%	in	2016.	The	Bank’s	ROAE	

recorded	32.45%	on	a	consolidated	basis	(post-appro-
priation),	 down	 from	 34.24%	 in	 2016,	 driven	 mainly	
by	 the	 increase	 in	 the	 minimum	 regulatory	 capital	
requirements.	Consolidated	ROAA	recorded	2.69%	for	
2017	vs.	2.71%	in	2016.	The	Bank	recorded	a	net	interest	
margin	of	4.97%	as	of	year-end	2017	down	from	5.47%	a	
year	earlier,	mainly	on	the	devaluation	impact.

The	Bank’s	loan	portfolio	stood	at	EGP	102.4	billion	
at	year’s	end,	growing	5.06%	or	EGP	4.93	billion	y-o-y.	
This	increase	comes	in	accordance	with	the	Bank’s	
strategic	objectives	in	maintaining	asset	quality	and	
enhancing	profitability.	The	Bank’s	market	share	of	
total	loans	amounted	to	7.15%	in	September	2017.

CIB	aggressively	pursued	deposit	growth	in	2017,	
adding	EGP	18.98	billion	to	its	base,	which	grew	to	
EGP	250.7	billion,	an	increase	of	8.19%	over	2016.	
CIB’s	share	of	the	deposits	market	reached	7.80%	
in	September	2017.

The	 Bank	 ended	 the	 year	 with	 a	 buoyant	 balance	
sheet	 and	 capital	 base,	 which	 is	 reflected	 in	 its	
comfortable	 capital	 adequacy	 level	 of	 19.30%,	 well	
exceeding	CBE	stipulated	ratios	and	enhancing	the	
Bank’s	 ability	 to	 face	 uncertain	 economic	 circum-
stances,	should	any	arise.

CIB	 continued	 achieving	 strong	 growth	 in	 net	
interest	 income,	 fees	 and	 commissions	 and	 the	
balance	sheet.	Relative	to	its	peer	group,	CIB	main-
tained	its	leading	position	in	terms	of	profitability	
and	balance	sheet	size.	Overall,	CIB’s	strong	finan-
cial	performance	in	2017	exceeded	P&L	targets.	

Appropriation of Income
The	Board	of	Directors	proposed	the	distribution	of	a	
dividend	per	share	of	EGP	1.	In	addition,	CIB	is	increas-
ing	its	legal	reserve	by	EGP	377	million	to	EGP	1,710	
million	and	its	general	reserve	by	EGP	3,617	million	to	
EGP	12,617	million,	thus	 reinforcing	 the	 Bank’s	solid	

financial	position,	as	evidenced	by	a	capital	adequacy	
ratio	 of	 19.30%.The	 proposed	 dividend	 distribution	
comes	in	line	with	the	Bank’s	strategy	of	maintaining	
a	healthy	capital	structure	to	address	more	stringent	
regulations,	mitigate	associated	risks	as	well	as	facili-
tate	and	support	the	Bank’s	future	growth	plans.

2017 Operational Highlights

Institutional Banking 
Institutional	 Banking	 (IB)	 continues	 to	 be	 the	 pri-
mary	 contributor	 to	 CIB’s	 bottom	 line,	 generating	
almost	 75%	 of	 the	 Bank’s	 profits.	 IB’s	 net	 income	
before	tax	increased	102%	over	the	year	to	EGP	7.2	
billion	in	2017,	mainly	on	higher	net	interest	income,	
foreign	 exchange	 gains,	 strong	 trade	 services	 and	
controlled	expense	growth.

The	 group’s	 performance	 in	 a	 challenging	 year	 was	
characterised	 by	 its	 unwavering	 commitment	 to	
exceeding	its	corporate	clients’	expectations,	while	ex-
ecuting	a	prudent	growth	strategy.	The	group	explored	
new,	potentially	lucrative	segments	at	the	same	time	
as	preserving	a	superior-quality	loan	portfolio	aided	by	
the	Bank’s	disciplined	and	proactive	risk	framework.	

The	 Treasury	 Group	 —	 another	 top	 profit	 centre	
for	 the	 Bank	 —	 offered	 a	 wide	 range	 of	 products	
across	 geographies,	 capabilities	 and	 distribu-
tion	 channels.	 Among	 its	 responsibilities	 are	 FX,	
money	market	and	fixed	income	trading	activities,	
primary	 and	 secondary	 government	 debt	trading,	
management	 of	 interest	 rate	 gaps	 and	 hedging,	
pricing	of	local	and	foreign	currency	deposits,	and	
pricing	of	preferential	deposits.	

The	Assets	and	Liability	Management	team	effec-
tively	forecasted	the	market,	maintaining	liquid-
ity	 ratios	 well	 above	 regulatory	 requirements,	
thereby	 increasing	 profitability	 and	 expanding	
net	interest	margins	(NIMs).

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Consumer and Business Banking 
In	2017,	Consumer	and	Business	Banking	focused	on	
developing	customer-centric	products	as	it	worked	
to	 expand	 its	 customer	 base.	 The	 Bank	 enhanced	
customer	convenience	by	bolstering	its	technologi-
cal	 infrastructure	 to	 offer	 clients	 faster	 and	 easier	
access	to	products	and	services	online	and	through	
other	digital	channels.	

This	 approach	 led	 to	 an	 accelerated	 growth	 in	
ATMs,	with	135	installed	during	2017	for	a	total	of	
819	across	Egypt.	Consumer	Banking	also	leveraged	
the	Bank’s	investment	in	data	analytics,	automating	
key	 customer	 processes	 and	 aligning	 products	 to	
CIB’s	key	value	segments,	all	in	pursuit	of	continued	
sustainable	 growth.	 In	 tandem,	 CIB	 continued	 to	
expand	its	branch	network	to	reach	customers	who	
still	prefer	traditional	channels,	opening	eight	new	
branches	in	2017	for	a	total	of	196.	

On	the	new	product	front	in	2017,	Consumer	Bank-
ing	launched	a	Wedding	Finance	Loan,	which	offers	
flexible	financing	schemes	as	well	as	discounted	of-
fers	from	wedding-related	merchants.	

On	the	liability	side,	Consumer	and	Business	Bank-
ing	 deposits	 reached	 EGP	 198	 billion	 in	 December	
2017,	 an	 impressive	 15%	 y-o-y	 increase	 with	 the	
focus	during	2017	being	the	household	segment	and	
short-term	products.	

In	line	with	Egypt’s	push	to	support	Small	and	Medium	
Enterprises	 (SMEs)	 CIB’s	 Business	 Banking	 division	
worked	 to	 design	 innovative	 solutions	 that	 best	 suit	
clients	of	all	sizes	and	from	a	variety	of	industries.	CIB	
believes	this	sector	has	enormous	growth	prospects	if	
handled	 in	 the	 right	 fashion.	 The	 division	 developed	
attractive	products	for	targeted	segments	that	ranged	
from	 highly	 standardised	 small-ticket	 loans	 with	
rapid	 disbursement	 to	 fully	 customised	 offerings	 for	
large	clients.	The	team	also	sought	to	develop	a	closer	

relationship	 with	 its	 SME	 clients	 by	 enhancing	 the	
capabilities	of	its	sales	team	through	in-house	training	
sessions.	These	and	other	efforts	directly	contributed	
to	the	strong	financial	performance	of	Business	Bank-
ing	in	2017,	with	deposits	growing	10%	to	EGP	59	bil-
lion	by	year-end,	representing	24%	of	CIB’s	deposits.

Operations and Information Technology
CIB	 again	 delivered	 in	 2017	 on	 its	 commitment	 to	
invest	in	state-of-the-art	technology,	seamless	pro-
cessing	capability,	profound	infrastructure	security,	
and	proper	business	continuity	management	cover-
ing	cyber	and	information	security.	

During	2017,	the	COO	Area	continued	to	ensure	the	
Bank	 was	 responsive	 to	 dynamic	 market	 changes,	
focusing	 on	 milestones	 under	 CIB’s	 Security	 Strat-
egy	 to	 enhance	 the	 security	 environment.	 The	 Op-
erations	 Group	 implemented	 several	 automation	
and	 process	 reengineering	 initiatives,	 upgrading	
process	speed	and	quality	and	reducing	turnaround	
time.	In	tandem,	the	Bank	is	undergoing	a	gradual	
shift	 toward	 digitalisation,	 which	 will	 relieve	 the	
burden	on	branches	and	the	Call	Centre.	

A	 specialised	 branch	 model	 serving	 corporate	
customers	 was	 also	 adopted	 this	 year,	 with	 three	
branches	 currently	 operating	 and	 additional	 loca-
tions	in	progress.	Other	migration	initiatives	intro-
duced	included	accepting	tuition	fees	over	ATMs	to	
offload	 the	 branch	 network	 and	 several	 enhance-
ments	 applied	 to	 the	 IVR	 call	 tree	 to	 offload	 Call	
Centre	 agents.	 CIB	 also	 began	 to	 allow	 customers	
to	activate	their	cards	through	text	message,	which	
has	 reduced	 the	 Call	 Centre	 workload	 by	 approxi-
mately	40%.	Also	last	year,	CIB	launched	its	Mobile	
Banking	 App	 to	 facilitate	 engagement,	 providing	
customers	with	access	to	their	accounts	24/7.

The	 Bank’s	 solid	 commitment	 to	 sustainability	
was	reflected	this	past	year	in	its	paperless	branch	

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initiative,	 which	 launched	 as	 a	 pilot	 program	 in	
select	 branches.	 The	 group	 automated	 custody	
statements	 and	 improved	 the	 customer	 experi-
ence	 by	 providing	 one	 automated	 statement	 for	
all	custody	products.

CIB	was	the	first	bank	in	Egypt	to	implement	Zero	
Data	Loss	Recovery	capabilities	for	many	core	data-
bases	as	part	of	the	Continuous	Data	Protection	Ini-
tiative.	The	Group	continues	to	examine	the	Bank’s	
capabilities	by	running	live	drills	of	its	services	and	
systems	from	alternate	sites	so	as	not	to	impact	cus-
tomers	in	the	event	of	a	disruptive	situation.

The	COO	Area	also	focused	on	human	development	
during	2017	by	increasing	staff	knowledge	through	
tailored	 technical	 and	 soft	 skill	 training	 programs	
locally	 and	 overseas.	 A	 new	 recognition	 program	
was	 launched	 in	 2017	 —	 the	 CIB	 Star	 Award	 —	 an	
award	 to	 recognise	 excellence	 in	 delivering	 ‘Cus-
tomer	 Experience	 Excellence.’	 The	 award	 specifi-
cally	acknowledges	staff	who	exemplify	a	customer-
centric	 approach	 in	 their	 work	 and	 demonstrate	 a	
passion	to	exceed	customers’	expectations.

CIB	 also	 prides	 itself	 on	 having	 become	 the	 first	
bank	in	Egypt	to	acquire	the	GPRS	Green	Certificate,	
which	was	awarded	to	the	Smart	Village	3	Building.	
The	Bank	is	expanding	its	footprint	in	Smart	Village	
through	 a	 fourth	 building	 (currently	 in	 the	 fit-out	
phase)	and	establishing/operating	a	state-of-the-art	
printing	centre	in	the	business	district.	

Security and Business Continuity 
Management
As	 information	 proves	 increasingly	 valuable,	 so	
rises	 the	 importance	 of	 protecting	 it,	 particularly	
with	respect	to	banks,	which	possess	a	high	volume	
of	sensitive	information	on	their	stakeholders.

In	2017,	CIB	established	a	Security	Operations	Cen-
tre	(SOC)	—	the	first	of	its	kind	in-house	SOC	in	the	

Egyptian	 financial	 sector.	 According	 to	 an	 assess-
ment	by	an	international	consultant,	the	Bank’s	SOC	
achieved	a	much	higher	maturity	level	than	planned	
in	comparison	to	other	financial	institutions	in	the	
MENA	 region.	 It	 contributed	 significantly	 to	 the	
Bank’s	capability	to	detect	and	respond	to	security-
related	 incidents,	 improve	 auditing	 and	 logging	
capabilities	 for	 critical	 applications,	 and	 manage	
brand	protection	and	phishing	attempts.

The	Bank	also	began	the	implementation	of	a	Swift	
Security	 Program	 (CSP)	 to	 fulfil	 mandatory	 com-
pliance	requirements	to	ensure	that	international	
standards	are	met.	

CIB	has	completed	the	automation	of	its	Business	Con-
tinuity	Planning	lifecycle	by	putting	in	place	a	new	plat-
form	improving	the	efficiency	of	managing	disruptions.	

CIB’s	 efforts	 on	 this	 front	 were	 recognised	 by	 the	
business	 continuity	 industry,	 with	 the	 Bank	 being	
shortlisted	for	the	12th	time	for	the	Global	Award	in	
Business	Continuity	from	the	UK-based	CIR	magazine.	

Offloading Stake in Subsidiaries
As	 part	 of	 CIB’s	 strategy	 to	 consolidate	 its	 activi-
ties	into	its	core	banking	services,	CIB	progressive-
ly	 divested	 the	 majority	 of	 its	 stake	 in	 CI	 Capital	
Holding	(CI	Capital).	

In	 a	 transaction	 valued	 at	 EGP	 710	 million,	 CIB	
transferred	 74.75%	 of	 its	 shares	 in	 the	 company	 to	
non-related	 Egyptian	 and	 Gulf	 investors	 in	 March	
2017.	 Another	 partial	 sale	 of	 9.99%	 took	 place	 in	
early	 July,	 generating	 proceeds	 of	 EGP	 101	 million.	
Later	that	month,	CIB	transferred	another	3.45%	in	
a	transaction	worth	EGP	45	million.	The	Bank	now	
retains	a	minority	stake	of	10%	in	CI	Capital.

International Expansion
In	 its	 strategic	 efforts	 to	 expand	 its	 business	 and	
operations	through	commercial	banking	activities,	

CIB	is	exploring	opportunities	in	Sub-Saharan	Af-
rica	given	the	fundamental	similarities	the	region	
shares	 with	 Egypt.	 In	 2017,	 management	 received	
Board	 approval	 on	 the	 proposed	 expansion,	 and	
has	 been	 mandated	 to	 study	 potential	 options.	
The	 continent	 is	 home	 to	 a	 number	 of	 successful	
ventures	 that	 target	 financial	 inclusion,	 which	 is	
where	banking	opportunities	lie.	Africa	is	also	at-
tractive	 at	 this	 stage	 due	 to	 the	 strengthening	 in	
interregional	 trade	 between	 and	 within	 regional	
blocs,	such	as	the	Common	Market	for	Eastern	and	
Southern	Africa	(COMESA),	East	African	Commu-
nity	 (EAC),	 Southern	 African	 Development	 Com-
munity	 (SADC)	 and	 the	 Economic	 Community	 of	
West	African	States	(ECOWAS).	

Awards and Recognition
The	 Bank’s	 solid	 financial	 performance	 and	 mul-
tiple	 accomplishments	 continued	 to	 earn	 recog-
nition	 from	 reputable	 regional	 and	 international	
organisations.	 In	 2017,	 CIB	 became	 the	 first	 bank	
in	the	MENA	region	to	be	named	the	World’s	Best	
Bank	 in	 Emerging	 Markets	 by	 Euromoney.	 Other	
awards	earned	during	the	year	include:	

•	 Best	Trade	Finance	Provider	in	Egypt	by	Global	

Finance	

•	 Best	Treasury	&	Cash	Management	Providers	in	

Egypt	by	Global	Finance	

•	 Best	 Foreign	 Exchange	 Provider	 in	 Egypt	 by	

Global	Finance	

•	 Best	Bank	in	Egypt	2017	by	Global	Finance	
•	 Best	Bank	in	Egypt	by	Euromoney
•	 Best	 Securities	 Services	 Providers	 in	 Egypt	 by	

Global	Finance	

•	 Best	 Cash	 Management	 Services	 in	 North	 Af-

rica	by	EMEA	Finance	

•	 Best	FX	Services	in	North	Africa	by	EMEA	Finance	
•	 Best	Local	Bank	in	Egypt	by	EMEA	Finance	
•	 Most	 Innovative	 Bank	 –	 Pan	 Africa	 by	 EMEA	

Finance	

•	 Achievement	in	Enterprise	Risk	Management	in	

the	Middle	East	and	Africa

•	 Achievement	in	Liquidity	Risk	Management	in	

the	Middle	East	and	Africa

2018 Business Outlook 
CIB	plans	to	pursue	its	business	strategy	focused	on	
asset	quality	and	profitability,	both	of	which	remain	
top	priorities	for	management	as	the	Bank	remains	
committed	 to	 prudent,	 sustainable	 and	 profitable	
growth	that	creates	value	for	shareholders.	

As	 part	 of	 this	 strategy,	 the	 Bank	 will	 utilise	 de-
tailed	 and	 accurate	 information	 of	 its	 customers	
provided	 by	 the	 Big	 Data	 team	 to	 make	 more	 in-
formed	decisions	that	meet	their	needs.	

IT	systems	will	also	continue	to	play	a	crucial	role	
for	 CIB	 in	 the	 coming	 period	 a	 to	 help	 boost	 cus-
tomer	 satisfaction	 as	 it	 continues	 to	 position	 itself	
as	one	of	the	most	convenience-centric	banks.

With	 regard	 to	 the	 operating	 environment,	 the	
Bank	 expects	 loan	 demand	 in	 2018	 to	 remain	 bi-
ased	 toward	 short-term	 working	 capital	 facilities	
in	 local	 currency	 until	 purchasing	 power	 returns	
to	 pre-floatation	
levels.	 As	 purchasing	 power	
strengthens,	 companies	 will	 call	 on	 their	 utilisa-
tion	 capacities	 as	 they	 explore	 opportunities	 for	
capital	expenditure	to	address	renewed	demand.	

Regardless	of	the	operating	environment,	as	always,	
CIB	 will	 remain	 committed	 to	 its	 clients	 and	 con-
tinue	to	support	their	growth	strategies.	

Concrete Commitment to Sustainability
CIB	has	long	understood	the	importance	of	build-
ing	 a	 sustainable	 organisation	 that	 creates	 last-
ing	value	for	—	and	imprints	a	profound,	positive	
impact	on	—	the	environment,	community,	share-
holders	and	stakeholders.

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CIB’s	 sustainability	 journey	 is	 closely	 aligned	 with	
the	 2030	 Global	 Sustainable	 Development	 agenda,	
its	 17	 Sustainable	 Development	 Goals	 (SDGs),	 and	
the	 169	 targets.	 It	 is	 also	 in	 line	 with	 Egypt’s	 2030	
Sustainable	 Development	 Agenda,	 aspiring	 to	 ad-
vance	a	sustainable	and	climate-resilient	future.

The	 main	 aspects	 of	 CIB’s	 focus	 on	 sustainable	
banking	lie	in	the	following	areas:

Being Ecologically Responsible
During	2017,	the	Bank	completed	its	LED	lighting	
program	 Bank-wide,	 reducing	 consumption	 by	
more	 than	 1.8	 million	 KWs	 in	 87	 branches.	 The	
Bank	also	reduced	its	paper	consumption	by	4.8%	
through	 modified	 applications	 of	 double-sided	
printing/copying,	 among	 others.	 Moreover,	 CIB	
implemented	 the	 Paper	 Waste	 for	 Cash	 program	
to	 sell	 paper	 waste	 to	 recycling	 startups,	 with	
proceeds	 of	 more	 than	 EGP	 200,000	 credited	 to	
a	 sustainability	 account	 starting	 February	 2017.	
The	Bank	also	enlisted	Egyptian	entrepreneurs	to	
develop	a	tailored	carpooling	application	for	mo-
bile	 devices	 called	 Raye7	 CIB,	 which	 encouraged	
staff	members	to	carpool.	

Being Socially Responsible
The	Bank	is	committed	to	CSR	through	its	dedica-
tion	 to	 various	 cultural,	 sport,	 and	 (in	 particular)	
art	initiatives.	During	2017,	CIB	took	part	in	the	fol-
lowing	activities:

•	 CIB	acquired	student	art	pieces	displayed	at	the	
exhibitions	 of	 faculties	 of	 Fine	 Arts	 at	 Alexan-
dria	University	and	South	Valley	University.
•	 The	Bank	sponsored	the	Annual	Egyptian	Youth	
Salon	 for	 the	 seventh	 consecutive	 year	 in	 col-
laboration	 with	 the	 Fine	 Arts	 Division	 at	 the	
Ministry	of	Culture.	

•	 CIB	contributed	to	the	renovation	of	Aisha	Fah-
my	 Palace	 as	 part	 of	 the	 Ministry	 of	 Culture’s	

Fine	 Arts	 Department	 project	 to	 reinstate	 the	
palace	as	a	complex	for	art	and	culture.

•	 The	 Bank	 sponsored	 Egyptian	 artists	 at	 the	
57th	 edition	 of	 La	 Biennale	 Venezia,	 one	 of	
the	world’s	most	prestigious	arts	and	culture	
institutes,	which	organises	an	annual	exhibi-
tion	of	the	same	name.	

•	 CIB	was	one	of	the	main	sponsors	of	the	Night	
of	 Art	 at	 the	 Egyptian	 Museum,	 the	 inaugural	
event	 of	 the	 Eternal	 Light	 ‘Something	 Old,	
Something	New’	show	—	the	first	in	a	series	of	
art	shows	that	combines	Egypt’s	varied	heritage	
sites	with	contemporary	Egyptian	art.	

•	 The	 Bank	 was	 the	 main	 sponsor	 of	 Egypt’s	
‘100%	 Egyptian	 Cotton’	 exhibition	 featuring	
the	 country’s	 best	 emerging	 designers	 in	 the	
International	 Fashion	 Showcase	 (IFS)	 2017	 as	
part	of	London	Fashion	Week.	

The	Bank’s	CSR	agenda	in	2017	included	the	follow-
ing	activities:

•	 The	Bank	organised	six	trips	to	KidZania	in	2017	
for	more	than	150	underprivileged	children	and	
those	with	special	needs	and	health	conditions.	
•	 The	Bank	maintained	its	sponsorship	of	the	annual	
ceremony	held	by	the	ADVANCE	Society	for	Persons	
with	Autism	and	Other	Disabilities	and	sponsored	
2017	World	Autism	Awareness	Day	in	Egypt.	
•	 CIB	 sponsored	 the	 screening	 of	 two	 movies	
at	 Zawya	 with	 live	 audio	 description	 for	 more	
than	150	visually	impaired	children.

•	 CIB	began	diversifying	its	contribution	to	El	Sawy	
Culture	Wheel	activities	by	launching	free	semi-
nars	to	help	participants	create	a	CV	and	prepare	
for	interviews.	It	also	continued	its	sponsorship	of	
special	screenings	of	documentary	films,	cultural	
nights,	concerts	and	art	exhibitions.	

•	 For	the	second	year,	CIB	was	the	main	partner	
and	 financial	 sponsor	 of	 Beena,	 a	 protocol	
signed	 between	 the	 Bank	 and	 the	 Ministry	 of	

Social	Solidarity	to	encourage	active	youth	par-
ticipation	 in	 the	 community	 and	 monitor	 the	
development	of	social	care	services.	

•	 CIB	maintained	its	sponsorship	of	the	Egyptian	
Squash	 Federation	 for	 the	 sixth	 year	 running.	
In	2017,	the	Bank	reached	out	to	less	fortunate	
children	through	a	second	phase	of	the	Squash	
for	 Everyone	 initiative	 in	 partnership	 with	 the	
Egyptian	Squash	National	Teams	Director	and	
Technical	Advisor	Amr	Shabana.	

•	 CIB	sponsored	the	‘Your	Space’	project,	launched	
by	 Egyptian	 adventurer	 Omar	 Samra,	 that	
encourages	 school	 and	 university	 students	 to	
explore	space	sciences.

•	 The	Bank	agreed	to	sponsor	an	incubator	project	
with	a	total	cost	of	EGP	140	million,	in	addition	
to	allocating	EGP	10	million	targeted	to	fighting	
hepatitis	C	during	2018.

Advocating for the Social and Environmental 
Role of Financial Institutions
Following	the	implementation	of	the	Social	and	Envi-
ronmental	Credit	Policy	Guide,	it	became	important	
to	 join	 international	 platforms	 advocating	 a	 social	
and	environmental	role	for	financial	institutions.	

CIB	is	currently	the	only	Egyptian	bank	to	partner	
with	 the	 United	 Nations	 Environment/Financial	
Institutions	 (UNE/FI)	 and	 endorse	 their	 FI	 State-
ment	on	Energy	Efficiency.	The	UNE	is	considered	
the	 global	 voice	 and	 conscience	 of	 the	 environ-
ment,	placing	CIB	at	the	centre	of	the	world	stage	
through	this	collaboration.

For	 the	 second	 consecutive	 year,	 CIB	 was	 the	 only	
bank	 in	 the	 MENA	 region	 to	 participate	 in	 the	 as-
sessment	 exercise	 of	 the	 Dow	 Jones	 Sustainability	
Index	 2017.	 The	 Bank’s	 score	 in	 2017	 corresponded	
with	2016,	with	CIB	ranking	in	the	40th	percentile	
among	financial	institutions.	

For	 the	 second	 time	 in	 a	 row,	 CIB	 was	 recognised	
as	 a	 constituent	 in	 the	 FTSE4Good	 Sustainabil-
ity	Index	sponsored	by	the	Financial	Times.	For	the	
fourth	 successive	 year,	 CIB	 was	 ranked	 first	 in	 the	
EGX	Sustainability	Index.

2017	also	saw	the	bank	publicly	issue	its	internation-
ally	acclaimed	Annual	Sustainability	Report,	which	
covers	all	the	Bank’s	sustainability	initiatives.	It	fol-
lows	the	GRI	G4	guidelines	and	was	released	on	the	
Bank’s	website	and	social	media	channels.

Commitment to Corporate Governance Best 
Practices, Ethics and Corporate Values
Being	an	essential	factor	to	achieving	and	maintain-
ing	public	trust,	effective	corporate	governance	prac-
tices	 rates	 high	 on	 CIB’s	 priority	 list.	 The	 Bank	 has	
had	long-standing	commitment	to	promoting	sound	
corporate	governance	practices	across	the	organisa-
tion	and	has	consistently	enhanced	its	corporate	gov-
ernance	 frameworks.	 Accordingly,	 CIB	 conforms	 to	
relevant	regulatory	requirements	and	duly	considers	
international	best	practices	in	corporate	governance.

Our	 corporate	 governance	 policies	 are	 key	 to	
managing	 the	 Bank	 effectively	 and	 achieving	
its	 strategic	 goals	 for	 sustainable	 banking.	 This	
strategy	is	founded	on:	

•	 Responsibility	 and	 meritocracy,	 which	 is	 the	

centre	of	delegation	of	authority;	

•	 Accountability	 in	 the	 relationships	 between	
management	 and	 the	 Board	 and	 between	 the	
Board	and	all	stakeholders;	

•	 Effective	 disclosure	 and	 transparency	 initia-
tives	 that	 allow	 stakeholders	 to	 assess	 the	
Bank’s	financial	performance	and	position;	and	

•	 Fairness	in	the	treatment	of	all	stakeholders.

CIB’s	 overall	 corporate	 governance	 framework	
is	 aligned	 with	 the	 interests	 of	 shareholders	 and	

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managers.	It	also	allows	for	the	effective	monitoring	
and	 management	 of	 the	 business	 through	 the	 dis-
semination	of	information	and	transparent	report-
ing.	 The	 Bank’s	 governance	 framework	 is	 directed	
by	 internal	 policies	 and	 regulations	 that	 cover	 a	
wide	range	of	business	and	fiduciary	aspects	includ-
ing	risk	management,	compliance,	audit,	remunera-
tion,	 evaluation,	 succession	 planning,	 ethics	 and	
conduct,	budgeting	and	capital	management.	

Clear	 and	 segregated	 reporting	 lines	 in	 different	
areas	of	the	Bank,	along	with	a	continuous	chain	of	
supervision	 and	 communication	 channels	 for	 the	
Board’s	guidance	and	strategy,	are	vital	components	
of	the	Bank’s	governance	structure	to	highlight	any	
potential	conflict	of	interest.	The	Board	approves	the	
Bank’s	 strategic	 goals,	 as	 well	 as	 oversees	 the	 man-
agement	of	the	Bank,	while	the	day-to-day	operations	
are	the	responsibility	of	Senior	Management.	

In	line	with	CBE	directives	on	corporate	governance	
as	 well	 as	 international	 best	 practices,	 CIB’s	 Board	
appointed	Mr.	Hussein	Abaza	as	the	Bank’s	CEO	and	
Executive	Board	Member	to	manage	the	Bank’s	busi-
ness	lines	and	day-to-day	operations.	This	allows	the	
Chairman	 and	 Managing	 Director,	 Mr.	 Hisham	 Ezz	
Al-Arab,	to	focus	on	the	strategic	direction	of	the	Bank.	

The	 Managing	 Director	 is	 responsible	 for	 ensuring	
adequate	and	effective	governance	through	managing	
the	 independent	 control	 functions:	 risk,	 compliance,	
audit	 and	 legal.	 The	 Managing	 Director,	 CEO	 along	
with	the	management	team	bring	decades	of	experi-
ence	and	thought	leadership	that	guide	CIB’s	direction	
and	execution	of	the	strategies	set	by	the	Board.

The	 Board	 has	 specialised	 committees,	 both	 ex-
ecutive	and	non-executive,	tasked	with	assisting	the	
Board	 in	 decision-making.	 The	 committees	 consti-
tute	key	elements	of	the	governance	framework	and	
are	governed	by	well-defined	charters.	

The	Board’s	non-executive	committees	are:

•	 Audit
•	 Corporate	Governance	and	Nomination
•	 Risk
•	 Compensation
•	 Operations	and	IT

Executive	committees	are:	

•	 Management
•	 High	Lending	and	Investment
•	 Affiliates

In	 March	 2017,	 the	 General	 Assembly	 appointed	
CIB’s	 Board	 of	 Directors	 for	 its	 2017-2019	 term,	
with	the	following	executive	members:	Mr.	Amin	
Hisham	 Ezz	 Al	 Arab	 (Chairman	 and	 Managing	
Director),	 Mr.	 Hussein	 Abaza	 (CEO	 and	 Board	
member),	 and	 the	 non-executive	 members:	 Mr.	
Jawaid	 Ahmed	 Mirza,	 Dr.	 Sherif	 Hussein	 Kamel,	
Mr.	Yasser	Zaki	Hashem,	Mr.	Mark	William	Rich-
ards,	and	Mr.	Bijan	Khosrowshahi.	

In	 December	 2017,	 CIB’s	 Board	 of	 Directors	 wel-
comed	two	non-executive	members,	HE	Dr.	Amani	
Abou-Zeid	and	Mrs.	Magda	Habib,	who	adds	to	the	
Board’s	 existing	 skillset.	 This	 expands	 CIB’s	 Board	
to	nine	directors,	seven	of	whom	are	non-executives,	
with	one	representing	Fairfax’s	interest	in	CIB.	Five	
of	 the	 non-executive	 members	 are	 independent,	
conforming	 to	 the	 international	 best	 practices	 of	
corporate	 governance.	 The	 Board	 will	 advise	 the	
General	 Assembly	 with	 the	 effected	 changes	 at	 its	
upcoming	meeting.	

CIB’s	 Board	 met	 six	 times	 in	 2017,	 during	 which,	
with	the	assistance	of	its	committees,	it	effectively	
fulfilled	its	main	responsibility	of	exerting	the	req-
uisite	 oversight	 over	 the	 Bank.	 The	 Board	 ensured	
that	CIB’s	activities	are	run	in	a	manner	that	meets	
the	 highest	 ethical	 and	 fiduciary	 standards.	 Long-
term	value	for	shareholders	is	enhanced	through:

•	 Approving	the	Bank’s	business	and	risk	strategy	

as	well	as	major	policy	decisions;

•	 Assuring	 the	 long-term	 interests	 of	 sharehold-
ers	 are	 advanced	 responsibly	 as	 well	 as	 guar-
anteeing	 the	 disclosure	 of	 reliable	 and	 timely	
information	to	shareholders;

•	 Evaluating,	 compensating	 and	 ensuring	 that	
there	 is	 proper	 succession	 for	 key	 manage-
ment	roles;	and

•	 Developing	 and	 monitoring	 the	 Bank’s	 internal	
audit	and	risk	management	policies	and	strategies.	

The	Board	of	Directors	continued	to	enhance	the	
comprehensiveness	of	the	Bank’s	corporate	gover-
nance	 framework,	 especially	 in	 the	 areas	 of	 risk	
and	 compliance.	 The	 Board	 sets	 the	 risk	 policies	
and	the	risk	appetite	and	constantly	monitors	the	
Bank’s	 risk	 profile	 against	 said	 appetite	 through	
the	 Risk	 Group.	 The	 Board	 took	 concrete	 steps	
in	its	Enterprise	Risk	Management	(ERM)	frame-
work,	 which	 is	 characterised	 by	 its	 uniqueness	
among	local	and	regional	peers.

ERM	 adopts	 an	 integrated	 and	 forward-looking	 risk	
approach	combined	with	dynamic	risk	culture,	robust	
data	governance	and	an	adaptable	technology	platform	
while	being	aligned	with	both	business	and	risk	strate-
gies	 and	 governed	 by	 a	 robust	 Risk	 Appetite	 Frame-
work.	ERM	uses	risk	oversight,	control	and	governance	
to	efficiently	utilise	existing	risk	management	capabili-
ties	and	help	improve	the	operating	environment	and	
reduce	operational	surprises	and	thus	mitigate	risks.	

With	the	objective	of	continuously	improving	com-
pliance	 measures	 as	 a	 key	 element	 of	 the	 Bank’s	
control	framework,	several	channels	for	staff	issues,	
code	of	conduct	and	petitions	have	been	introduced	
and	announced	to	employees.	

The	 Staff	 Issues	 Committee	 was	 initiated	 in	 2011	 as	
a	 communication	 channel	 for	 employees	 to	 express	

24.43eGP

book value as of fY2017

their	queries,	complaints	and	any	work-related	issues	
to	 an	 unbiased	 body.	 The	 committee’s	 role	 extends	
from	 dealing	 and	 solving	 staff	 complaints	 to	 setting	
recommendations	to	enhance	the	work	environment	
and	processes	as	well	as	ensuring	an	engaging	work-
place.	 In	 2017,	 16	 cases	 were	 presented	 to	 the	 Staff	
Issues	Committee.	These	cases	included	performance	
disagreements,	violation	to	the	code	of	conduct,	work-
ing	environment	issues,	misuse	of	authority	and	termi-
nation	of	contracts.	The	issues	raised	to	the	committee	
have	 been	 thoroughly	 investigated	 and	 analysed	
where	 fair,	 sound	 decisions	 have	 been	taken,	and	 all	
cases	have	since	been	resolved.

CIB Foundation
Since	its	establishment	in	2010,	the	CIB	Foundation	
has	strived	to	ease	the	burden	on	families	in	need	of	
affordable	healthcare	services.	The	CIB	Foundation	
is	committed	to	enhancing	the	quality	of	services	in	
its	partnership	with	institutions	to	provide	the	best	
possible	care	for	the	country’s	younger	citizens.	

During	2017,	the	Foundation’s	activities	and	initia-
tives	included	the	following:

•	 Over	 the	 course	 of	 2017,	 the	 CIB	 Foundation	
donated	 over	 EGP	 20.6	 million	 to	 cover	 the	
second	and	third	tranches	of	the	Gozour	Foun-
dation	 for	 Development’s	 project	 to	 fund	 264	

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InTroduCTIon / BoD Report

eGP BN

12.50 

net interest income 

eye	 exam	 caravans,	 providing	 158,400	 disad-
vantaged	students	enrolled	at	public	schools	in	
poor	rural	and	urban	areas	with	free	eye	care	
services.	 The	 CIB	 Foundation	 allocated	 EGP	
50.5	million	over	three	years	to	fund	caravans	
in	Sohag,	Qena,	Luxor	and	Aswan	through	the	
6/6	Eye	Exam	Caravan	Program.	

•	 In	 April	 2016,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	approved	an	EGP	1.5	million	partnership	
with	the	Sawiris	Foundation	and	Star	Care	Foun-
dation	to	implement	comprehensive	community	
development	projects	in	Sohag,	Assiut	and	Qena.	
In	2017,	the	CIB	Foundation	donated	over	EGP	1.3	
million	to	cover	training	for	the	medical	staff	and	
outfitting	the	community	health	centres.

•	 In	 June	 2017,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	 agreed	 to	 purchase	 equipment	 and	
supplies	for	the	Children’s	Hospital	-	Ain	Shams	
University	Hospital	for	a	total	of	EGP	3.53	mil-
lion	over	one	year.	In	2017,	the	CIB	Foundation	
donated	over	EGP	2.9	million	to	cover	the	first	
instalment	for	the	project.

•	 In	October	2017,	the	CIB	Foundation	fulfilled	its	
commitment	 to	 outfit	 the	 Neonatal	 Intensive	
Care	 Unit	 and	 the	 Paediatric	 Intensive	 Care	
Unit	at	Raei	Misr	Hospital	for	a	total	of	EGP	6.96	
million	over	one	year.

•	 In	 June	 2017,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	approved	supporting	the	fourth	phase	
of	 the	 Rotary	 Club	 of	 Kasr	 El	 Nil’s	 Children’s	
Right	to	Sight	program.	The	cost	is	EGP	2	mil-
lion	 over	 one	 year	 to	 fund	 around	 500	 critical	
eye	 surgeries	 for	 underprivileged	 children.	 In	
2017,	the	CIB	Foundation	donated	around	EGP	
1.8	million	to	cover	543	surgeries.

•	 The	 CIB	 Foundation	 provided	 the	 Children’s	
Cancer	 Hospital	 57357	 with	 another	 PET	 CT	
scanner	 in	 July	 2017	 similar	 to	 the	 one	 do-
nated	 in	 2016.	 At	 a	 cost	 of	 EGP	 26.9	 million,	
the	 highly	 specialised	 equipment	 will	 allow	

doctors	 to	 identify	 cancerous	 cells	 and	 plan	
for	 removal	 during	 operations.	 The	 Founda-
tion	 also	 donated	 EGP	 3.5	 million	 in	 January	
2017	to	fund	patient	care	in	both	the	Cairo	and	
Tanta	branches	of	the	hospital.

•	 In	 2017,	 the	 CIB	 Foundation	 donated	 over	 EGP	
6.2	million	to	cover	the	outfitting	costs	of	two	re-
search	labs	in	Magdi	Yacoub	Heart	Foundation’s	
Aswan	 Heart	 Center	 as	 part	 of	 its	 three-year	
commitment	to	cover	a	total	cost	EGP	15	million.	
•	 In	 July	 2016,	 the	 CIB	 Foundation	 allocated	
EGP	 4.5	 million	 to	 the	 Magdi	 Yacoub	 Heart	
Foundation	 to	 cover	 the	 cost	 of	 50	 paediatric	
open-heart	 surgeries.	 In	 March	 2017,	 the	 CIB	
Foundation	donated	EGP	2.25	million,	covering	
the	second	and	final	tranche	of	the	project.

•	 The	year	saw	the	CIB	Foundation	donating	EGP	
6	million	for	the	final	instalments	of	the	Yahiya	
Arafa	Children’s	Charity	Foundation’s	project	to	
build	a	paediatric	catheter	lab	at	the	Ain	Shams	
University	 Hospital.	 In	 January,	 the	 CIB	 Foun-
dation	 fulfilled	 its	 commitment	 to	 support	 the	
annual	operating	costs	of	five	paediatric	units	at	
the	 Ain	 Shams	 University	 Hospital	 through	 the	
Yahiya	Arafa	Children’s	Charity	Foundation	at	a	
cost	of	EGP	2	million.

•	 In	 March	 2017,	 the	 CIB	 Foundation	 allocated	
EGP	1.75	million	for	50	paediatric	open-heart	
surgeries	 at	 El	 Kasr	 El	 Aini	 Hospital	 to	 de-
crease	 the	 number	 of	 children	 on	 the	 open-
heart	surgery	waiting	list.

•	 The	CIB	Foundation	fulfilled	its	commitment	to	
cover	the	tuition	expenses	of	its	50	CIB	Founda-
tion	 Fellows	 for	 a	 five-year	 academic	 course	 of	
study	at	Zewail	University	of	Science	and	Tech-
nology.	Over	2017,	the	CIB	Foundation	disbursed	
the	 third	 year	 (2015/2016)	 and	 the	 fifth	 year	
(2017/2018)	tuition	fees,	totalling	EGP	10	million.
•	 In	 June	 2015,	 the	 CIB	 Foundation	 committed	
EGP	 2	 million	 to	 the	 MOVE	 Foundation	 for	

4.97% 

net interest margin

of	400	children	infected	with	hepatitis	C	virus	
under	the	management	of	the	National	Hepatol-
ogy	&	Tropical	Medicine	Research	Institute	at	a	
cost	of	EGP	4.1	million	over	one	year.	

•	 The	 CIB	 Foundation	 dedicated	 over	 EGP	 5.5	
million	 to	 fund	 the	 Egyptian	 Liver	 Care	 Soci-
ety’s	Children	Without	Virus	C	through	‘C-Free	
Child’	program,	which	is	the	only	program	of	its	
kind	in	Egypt,	screening	and	treating	children	
with	hepatitis	C	for	free.

•	 In	 May	 2017,	 the	 CIB	 Foundation	 hosted	 15	
blood	donation	campaigns	across	its	corporate	
offices.	Over	438	bags	of	blood	were	collected	in	
2017,	 potentially	 saving	 the	 lives	 of	 more	 than	
1,314	people.	The	Foundation	was	honoured	at	
the	 World	 Blood	 Donation	 Day	 celebration	 at	
the	 League	 of	 Arab	 States	 for	 its	 efforts	 in	 or-
ganising	campaigns.

Children	with	cerebral	palsy	to	renovate	their	
premises,	 allowing	 them	 to	 expand	 their	 op-
erations.	In	2017,	the	CIB	Foundation	donated	
over	EGP	163,000	to	cover	the	complete	reno-
vation	of	the	premises,	as	well	as	the	purchas-
ing	of	essential	equipment.

•	 In	September	2015,	the	CIB	Foundation’s	Board	
of	 Trustees	 approved	 funding	 the	 annual	 op-
erating	 costs	 of	 the	 CIB	 Foundation-funded	
Maxillo-Facial	 Centre	 at	 Cairo	 University’s	
Faculty	of	Dentistry	with	a	total	amount	of	EGP	
45,100.	In	July	2017,	the	CIB	Foundation	donated	
over	EGP	22,500	to	cover	the	final	instalment	of	
the	operating	costs.

•	 In	September	2016,	the	CIB	Foundation’s	Board	
of	 Trustees	 approved	 funding	 the	 purchase	
of	 an	 outfitted	 mobile	 dental	 caravan	 for	 the	
Faculty	 of	 Oral	 and	 Dental	 Medicine	 at	 Cairo	
University	under	management	of	Rotary	Club	
of	 Zamalek.	 The	 total	 cost	 is	 EGP	 640,000,	
and	the	caravan	will	be	used	by	the	Faculty	to	
perform	necessary	dental	treatment	to	school	
students	in	remote	areas	of	the	Cairo	and	Giza	
governorates	free	of	charge.	In	September	2017,	
the	 CIB	 Foundation	 donated	 EGP	 480,000	 to	
cover	the	final	instalment	for	the	project.	

•	 CIB	Foundation’s	Board	of	Trustees	approved	in	
March	2017	to	support	Cochlear	Implants	Sur-
geries	for	100	children	with	hearing	disabilities.	
The	 Foundation	 allocated	 EGP	 2.9	 million	 and	
donated	over	EGP	167,000	in	November	2017	to	
cover	the	first	instalment	of	the	project.	

•	 In	 February	 2017,	 the	 CIB	 Foundation	 sup-
ported	the	annual	operating	costs	for	the	previ-
ously	funded	Intensive	Care	Unit	(ICU)	at	Abou	
El	Rish	El	Mounira	Children’s	Hospital	through	
Friends	of	Abu	El	Rish	Children’s	Hospitals	Or-
ganisation	at	a	cost	of	EGP	2	million.

•	 In	November	2017,	the	CIB	Foundation’s	Board	
of	 Trustees	 approved	 funding	 the	 treatment	

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InTroduCTIon / BoD Report

2017 Performance Measures

Results

2017 Performance Measures

Results

FINANCIAL 

•	 Maximise	 shareholders’	 equity	 and	 deliver	
above-peer-average	total	shareholder	return

•	 Grow	earnings	per	share	(EPS)
•	 Deliver	 above-peer-average	 return	 on	 risk-

weighted	assets

•	 Focus	 on	 capital,	 to	 cushion	 the	 Bank	 against	

any	unforeseen	external	shocks

•	 ROAE	of	32.5%	(after	profit	appropriation)
•	 27%	EPS	growth
•	 Total	tier	capital	recorded	19.3%	of	risk-weighted	assets

EMPLOYEE	

•	 Improve	employee	engagement	score	y-o-y	
•	 Enhance	the	employee	experience	by:	

1.	 Listening	to	employees	
2.	 Providing	 a	 healthy,	 safe	 and	 flexible	 work	

environment	

3.	Providing	competitive	pay,	benefits	and	

performance-based	compensation	
4.	 Investing	in	training	and	development

•	 CIB	had	an	average	of	6,475	employees	in	2017	with	an	average	an-

nual	income	of	EGP	172,500	per	employee

•	 CIB	 implements	 an	 Employee	 Stock	 Ownership	 Plan	 (ESOP)	 as	
part	of	its	compensation	strategy	aimed	at	attracting,	motivat-
ing,	retraining	and	rewarding	outstanding	employees,	managers	
and	Executive	Board	Members.	The	ESOP	allows	designated	em-
ployees	to	own	CIB	stocks	at	its	face	value	via	“Promise	to	Sell”	
agreements.	CIB	allocates	1%	of	its	issued	and	paid	in	capital	to	
ESOP.	During	2017,	CIB	allocated	a	total	of	7,935,100	stocks	to	a	
total	 of	 3,871	 employees.	 Since	 the	 inception	 of	 the	 program	 in	
2006,	and	its	renewal	in	2015,	the	Bank	has	allocated	75,460,093	
shares	 to	 its	 employees	 (taking	 into	 consideration	 capital	 in-
creases	throughout	said	period).

BUSINESS OPERATIONS 

•	 Grow	revenue	faster	than	expenses
•	 Identify	 market	 gaps	 and	 attain	 first-mover	
advantage	 by	 laying	 the	 groundwork	 ahead	 of	
peers	 to	 allow	 the	 Bank	 to	 benefit	 from	 rising	
opportunities

•	 Cost-to-income	ratio	of	20.8%
•	 Consumer	banking	net	income	rose	57%	y-o-y	to	reach	EGP	3.3	
billion	and	gathered	fresh	EGP	27.8	billion	and	USD	258	million	
in	deposits,	aided	by	the	launch	of	tailored	new	products	for	the	
household	segment

•	 Institutional	 banking	 net	 income	 before	 tax	 rose	 102%	 over	
last	year	to	reach	EGP	7.2	billion,	mainly	on	higher	net	interest	
income,	 foreign	 exchange	 gains,	 strong	 trade	 services	 perfor-
mance	and	controlled	expense	growth

COMMUNITY	

•	 Donate	1.5%	of	the	Bank’s	net	annual	profit	

through	the	CIB	Foundation
•	 Make	positive	contributions	by:	

1.	 Supporting	employees’	community	involve-

ment	and	fund-raising	efforts

2.	 Supporting	advances	in	its	areas	of	focus,	
which	include	education,	arts,	culture,	
health	and	protecting	and	preserving	the	
environment

•	 Please	 refer	 to	 the	 CSR	 section	 for	 more	 details	 on	 CIB’s	 social	

involvement	and	community	development	initiatives

CUSTOMER 

1.	 Improve	customer	experience
2.	 Invest	in	core	businesses	to	enhance	customer	

experience

•	 Much	 effort	 was	 exerted	 to	 improve	 cyber	 security	 stand-
ing,	 with	 a	 clear	 strategy	 and	 comprehensive	 plan	 to	 improve	
security	 capability	 and	 continuously	 provide	 a	 safe	 banking	
environment	for	customers

SAFEGUARDING THE INTERESTS OF 
SHAREHOLDERS 

•	 CIB	 maintains	 a	 proactive	 investor	 relations	 pro-
gram	to	keep	shareholders	abreast	of	developments	
that	could	have	had	an	impact	on	the	Bank’s	perfor-
mance.	The	IR	team	and	Senior	Management	invest	
significant	time	in	one-on-one	meetings,	road	shows,	
investor	conferences,	conference	calls	and	a	proac-
tive	 stream	 of	 disclosures	 while	 simultaneously	
ensuring	analysts	had	the	information	they	needed	
to	maintain	balanced	coverage	of	the	Bank’s	shares.

•	 As	a	result	of	the	IR	team’s	conscious	efforts	in	asserting	corpo-
rate	access,	in	a	2017	Middle	East	Investor	Relations	Association	
(MEIRA),	survey	carried	out	by	Extel,	CIB	received	Best	IR	by	
CEO	in	the	Middle	East,	and	an	IRO	member	of	the	team	also	
received	 a	 nod	 as	 the	 “Best	 Investor	 Relations	 Professional	
–	Egypt.”	This	is	the	fourth	year	running	in	which	CIB	has	re-
ceived	at	least	one	award	from	MEIRA.

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2017   
In rEVIEW

2017 In rEVIEW

Institutional 
Banking

Corporate and Global Customer 
Relations Groups
Recognised	across	the	Egyptian	market	for	its	strong	
credit	 culture,	 CIB’s	 financing	 and	 underwriting	
arm,	provides	best-in-class	financial	structures	and	
advisory	services	to	its	clients.

Our	 foremost	 goal	 is	 promoting	 the	 nation’s	 eco-
nomic	 development.	 We	 are	 committed	 to	 closely	
monitoring	 the	 performance	 of	 projects	 and	 eco-
nomic	 entities	 that	 CIB	 finances	 to	 ensure	 their	
ongoing	viability.

Throughout	 2017,	 we	 financed	 several	 government	
mega	projects	in	the	fields	of	power,	construction,	tele-
coms,	and	infrastructure.	We	also	focused	on	building	
strategic	 alliances	 with	 select	 government	 entities/
authorities,	including	but	not	limited	to	the	Suez	Canal	
Industrial	Zone	and	New	Capital	City,	which	represent	
a	potential	market	for	CIB	products	and	services.

In	tandem	with	financing	mega	projects,	we	are	re-
alising	the	pivotal	role	of	medium-sized	companies	
in	 the	 Egyptian	 economy.	 As	 such,	 we	 developed	
adequate	financial	structures	and	services	address-
ing	this	business	segment	with	the	ultimate	goal	of	
bringing	this	lucrative	sector	to	financial	inclusion.	

The	group’s	mission	is	to	constantly	innovate	and	lead	
the	market	while	maximising	shareholder	wealth.

2017 Accomplishments 
Despite	 the	 challenging	 operating	 environment	
witnessed	during	2017	—	reflected	in	the	floatation	
Egyptian	 pound,	 consecutive	 increases	 in	 interest	
rates,	 energy	 subsidy	 cuts,	 and	 inflationary	 pres-
sures	—	we	were	able	to	grow	the	LCY	loan	portfolio	
by	29%	as	of	December	2017	from	the	figure	seen	in	
December	2016	through	various	deals,	including:

•	 Participating	in	two	syndications	to	finance	the	
upgrade	 of	 Egypt’s	 National	 Electricity	 Grid,	
adding	14.4	GW.

•	 Participating	in	a	syndicated	facility	granted	to	
the	 Egyptian	 Petroleum	 Corporation	 to	 settle	
dues	to	international	concession	holders	(IOCs).
•	 Supporting	the	upgrade	to	telecom	infrastruc-
ture	and	securing	all	financing	vehicles	serving	
the	transition	to	4G	technology.

Forward Strategy
Corporate	 and	 Global	 Customer	 Relations	 Groups	
will	continue	their	prudent,	selective	growth	strate-
gies	through	pursuing	two	routes:

Focusing on Quality Loan Portfolio
The	groups	will	set	their	sights	on	the	government’s	
areas	of	focus	to	uncover	lucrative	business	oppor-
tunities	associated	with	public	spending	in	the	fol-
lowing	 areas:	 ports,	 transportation,	 telecoms,	 and	
power.	In	this	respect,	CIB	is	also	poised	to	capture	
opportunities	 that	 might	 arise	 in	 the	 renewables	

sector	 through	 supporting	 green	 energy	 and	 the	
Feed-in	Tariff	Program,	which	targets	installed	ca-
pacity	of	1,800	MW	from	solar	energy.

Additionally,	 2017’s	 challenging	 economic	 land-
scape	 forced	 some	 investors	 to	 postpone	 their	
investment	 plans	 until	 interest	 rates	 stabilise.	 As	
such,	both	groups	expect	that	CAPEX	financing	will	
eventually	return	to	previous	levels.

Exploring New Segments and Product 
Development

•	 Agency	role	for	international	lenders	financing	

Feed-in-Tariff	projects

•	 Merchant	tie-up
•	 Supply	chain	finance	program
•	 Marketing	eco-friendly	loans
•	 Focus	on	exporters’	finance
•	 Further	promoting	digitisation

Financial Institutions Group
The	 Financial	 Institutions	 Group	 (FIG)	 plays	 an	
integral	 role	 in	 the	 Institutional	 Banking	 Division	
as	it	manages	CIB’s	relationships	with	other	global	
institutions	and	serves	as	an	entry	point	and	point	
of	 first	 contact	 for	 credit	 institutions	 through	 the	
collaboration	 of	 three	 specialised	 teams:	 Corre-
spondent	Banking,	Non-Banking	Financial	Institu-
tions,	and	Development	Finance.	

2017 Accomplishments
2017	 was	 a	 good	 year	 for	 contingent	 business,	
which	 is	 the	 FIG’s	 main	 income	 driver.	 The	 high	
LG	balances	led	to	a	75%	growth	in	LG	fee	income	
and	 represented	 the	 largest	 contributor	 to	 the	
growth	 in	 gross	 operating	 income,	 which	 was	
55.4%	higher	than	2016.	

FIG	relied	mainly	on	deposits	to	maintain	net	inter-
est	income,	with	a	deposit	level	of	EGP	4.1	billion	by	
the	end	of	2017	—	a	figure	that	grew	14%	compared	
to	EGP	3.4	billion	last	year.

Forward Strategy
FIG	will	continue	to	focus	on	growing	its	contingent	
business	through:

•	 Concluding	 the	 agreement	 with	 the	 Industrial	
&	 Commercial	 bank	 of	 China	 (ICBC),	 the	 larg-
est	bank	in	the	world	in	terms	of	total	assets,	to	
open	CIB’s	first	RMB	Nostro	Account.	This	is	set	
to	 accommodate	 CIB	 clients’	 import	 business	
(ILC,	IDC)	denominated	in	RMB	to	reduce	pres-
sure	 on	 USD	 and	 EUR	 and	 introduce	 further	
products	to	the	RMB	umbrella	at	a	later	stage.
•	 Further	 strengthening	 and	activating	commu-
nication	channels	with	exporters/associations,	
targeting	 African	 markets,	 to	 get	 a	 better	 idea	
of	trade	trends	and	provide	better	banking	solu-
tions	 to	 cater	 to	 their	 needs.	 In	 parallel,	 more	

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2017 In rEVIEW / Institutional Banking

55.4% 

growth in aggregate 
contingent business

efforts	 will	 be	 funnelled	 into	 strengthening	
relationships	with	select	banks	in	Kenya	—	the	
trade	 hub	 for	 the	 COMESA	 region	 —	 to	 better	
facilitate	trade	with	East	Africa.

•	 Continuing	 to	 aggressively	 attract	 LGs	 re-
lated	to	new	projects	launched	in	2018,	focus-
ing	 on	 Europe	 and	 Asia,	 by	 updating	 CIB’s	
correspondents	 with	 all	 the	 projects	 taking	
place	in	Egypt	as	well	as	providing	a	list	of	all	
potential	bidders.

Following	the	2017	growth	in	both	NBFI	and	Devel-
opment	Finance,	FIG	expects	to:

•	 Increase	 the	 facilities	 extended	 to	 existing	
clients	 operating	 in	 leasing,	 car	 finance,	 and	
microfinance	industries.

•	 Market	 medium-term	 facilities	 to	 mortgage	 fi-
nance	companies	together	with	digital	solutions.
•	 Participate in newly issued securitisation trans-

actions	related	to	credit	worthy	clients.

•	 Continue	to	market	CIB’s	unique	“Agency”	and	
“Participating	 Bank”	 services/solutions	 to	 in-
crease	share	of	wallet	through	the	inclusion	of	
the	Ministry	of	Agriculture.

•	 Design	 a	 FCY	 product	 under	 the	 Agriculture	
Development	 Program	 (ADP)	 to	 enhance	 re-
turns	on	deposited	FCY	grants	and	reduce	the	
pressure	on	LCY.	

•	 Grow	the	wholesale	microfinance	loans	portfolio	
under	 the	 NBFI	 in	 line	 with	 the	 CBE’s	 decision	
to	 include	 microfinance	 funding	 into	 the	 20%	
threshold	under	the	SME’s	funding	initiative.
•	 Continue	 marketing	 mobile	 cash	 manage-

ment	solution	to	MFIs.

•	 Enlist	CIB	as	a	participating	bank	under	the	Envi-
ronmental	Pollution	Abatement	Project	(EPAP	III)	
by	signing	an	agreement	with	the	agent	bank	NBE.	
•	 Further	support	the	growth	of	the	microfinance	
portfolio	 while	 maintaining	 a	 low/moderate	
risk	 in	 collaboration	 with	 global	 government.	
entities	and	financial	institutions.

10%

fX market share

•	 Expand	 and	 diversify	 CIB	 alliances/partner-
ships	 with	 the	 Microfinance	 Merchants	 Co-
operation	 through	 the	 help	 of	 the	 NBFI	 and	
Digital	Banking	Teams.

Treasury Group
CIB’s	Treasury	Group	is	one	of	the	Bank’s	top	profit	
centres,	 providing	 a	 wide	 range	 of	 products	 and	
services.	 Treasury	 Group	 interacts	 with	 almost	 all	
CIB	 clients,	 ranging	 from	 large	 corporate	 clients,	
Business	Banking,	Retail,	Wealth,	and	CIB	Strategic	
Relations	 clients.	 Treasury	 Group	 also	 interacts	
with	 financial	 institutions,	 including	 funds,	 insur-
ance	companies,	brokerage	companies,	and	others.	

Treasury	Group	is	segregated	into	three	divisions:	

1.	 The	 Foreign  Exchange  Division,	 which	 man-
aged	 to	 overcome	 the	 FX	 market	 challenges	
through	channelling	a	sufficient	FCY	base.	This	
covered	 all	 outstanding	 backlog	 of	 pending	
trade	finance	operations,	delayed	dues	and	divi-
dend	payments	for	multinational	corporations	
and	foreign	aviation	companies,	and	paid	off	all	
outstanding	demand	loan	backlog.	

2.	The	Money Market & Fixed Income Division,	
which	is	responsible	for	money	market,	trad-
ing	activities,	primary	and	secondary	govern-
ment	debt	trading.	

50   

   Annual Report 2017

	
2017 In rEVIEW / Institutional Banking

eGP BN

51.5

syndicated, medium-term loans 
for public sector companies and 
quasi sovereigns

29%

y-o-y increase in lCY 
loan portfolio

3.	 The	Asset & Liability Division,	which	is	respon-
sible	 for	 managing	 liquidity,	 interest	 rate	 gaps	
(with	 associated	 hedging),	 and	 pricing	 local	
and	foreign	currency	deposits.	

2017 Accomplishments
During	2017,	CIB	maintained	a	10%	FX	market	share	
of	foreign	currency	sales	by	customers	and	is	looking	
forward	to	moving	into	the	cash	exportation	market	
to	enhance	the	cash	market	share.	CIB	managed	to	
build	a	strong	position	in	the	fixed	income	portfolio	
and	sovereign	debt,	benefiting	from	the	interest	rate	
hikes	that	occurred	in	2017.	

The	 Assets	 and	 Liability	 Management	 Team	 did	 a	
good	job	forecasting	the	market,	maintaining	liquidity	
ratios	in	2017	well	above	the	regulatory	requirements.

Forward Strategy
As	the	private	sector	business	picks	up	in	2018,	the	
Bank	will	have	an	increased	appetite	in	both	depos-
its	 and	 loans	 to	 cater	 to	 customer	 needs.	 We	 will	
continue	our	efforts	to	increase	our	turnover	in	2018	
with	a	focus	on	profitability,	raising	FX	local	market	
share	and	interbank	contribution.	

Debt Capital Markets
The	 Debt	 Capital	 Markets	 Division	 (DCM)	 has	 an	
unprecedented	 track	 record	 and	 unparalleled	 ex-
perience	in	underwriting,	structuring,	and	arrang-
ing	 large-ticket	 syndicated	 loans,	 project	 finance,	
bonds,	 and	 securitisation	 transactions	 as	 well	
as	 a	 dedicated	 agency	 and	 security	 agency	 desk.	
DCM	 assists	 its	 clients	 in	 raising	 medium-	 and	
large-ticket	 project	 financing,	 PPP	 financing,	 and	
syndicated	loans	while:

•	 Acting	as	lead	arranger,	book	runner,	and	finan-

cial	advisor;

•	 Preparing	financial	models	and	term	sheets	while	
assessing	feasibility	studies	with	a	view	to	advis-
ing	on	bankable	structure	for	the	transaction;	

•	 Debt	underwriting;	
•	 Leading	 due	 diligence	 process	 and	 acting	 as	
Technical	 Bank	 and/or	 Documentation	 Bank	
to	ensure	legal,	contractual,	and	technical	risks	
are	properly	mitigated;	and

•	 Acting	as	Agent	and	Security	Agent	through	one	
of	the	only	dedicated	units	in	the	banking	sector.	

2017 Accomplishments
In	terms	of	project	finance	and	syndications,	DCM	
in	coordination	with	other	banks	arranged	a	total	
of	EGP	51.5	billion	syndicated,	medium-term	loans	
for	public	sector	companies	and	quasi-sovereigns	
in	 the	 power	 and	 oil	 and	 gas	 sectors.	 For	 private	
sector	borrowers,	DCM	honed	in	on	selective	deals	
in	 the	 real	 estate,	 cement,	 oil	 and	 gas,	 telecoms,	
steel,	 refineries,	 renewables,	 and	 petrochemicals	
sectors.	 We	 have	 played	 a	 prominent	 role	 in	 the	
FIT	 and	 BOO	 financings	 in	 the	 solar	 and	 wind	
sectors,	 providing	 working	 capital	 facilities	 as	
well	as	acting	as	Onshore	Security	Agent	and	Ac-
count	 Bank	 for	 a	 significant	 number	 of	 projects,	
underpinning	CIB	as	a	preferred	local	partner	for	
the	 international	 financial	 institutions	 financing	
those	projects.	DCM	also	focused	on	refinancing,	
restructuring,	 and	 reengineering	 balance	 sheets	
for	private	sector	borrowers	in	light	of	unexpected	
currency	 and	 interest	 rate	 movements	 that	 took	
place	 and	 continued	 to	 play	 a	 prominent	 market	
role	in	advising	and	arranging	securitisation	issu-
ances	in	cooperation	with	several	partner	banks.	

Forward Strategy
In	terms	of	project	finance	and	syndications,	DCM	
will	continue	to	focus	on	expanding	into	the	alter-
native	energy,	utilities,	and	infrastructure	sectors	
(railways,	ports,	new	economic	zones	etc.)	in	light	
of	the	government’s	plans	to	develop	these	sectors	
as	 well	 a	 financing	 investors	 expected	 to	 set	 up	
business	in	the	Suez	Canal	Economic	Zone.

DCM	 also	 plans	 to	 introduce	 new	 structures	 in	 the	
market,	such	as	the	revolving	structure.	

Direct Investment Group
The	 Direct	 Investment	 Group	 (DIG)	 acts	 as	 CIB’s	
investment	arm	with	respect	to	the	Bank’s	engage-
ment	in	direct	equity	transactions.	DIG’s	main	task	
revolves	around	the	proper	allocation	of	investment	
funds	into	specific	industries	where	CIB’s	return	on	
investment	would	be	optimally	maximised.

2017 Accomplishments
DIG	widened	the	scope	of	the	deal-sourcing	process	to	
include	 screening	 the	 market	 for	 small	 and	 medium	
size	 (SME)	 enterprises	 as	 well	 as	 big-ticket	 transac-
tions.	During	2017,	the	team	screened	a	large	number	
of	 new	 SMEs	 that	 operate	 in	 the	 financial	 services,	
food	 and	 beverage,	 and	 renewable	 energy	 sectors.	 In	
line	 with	 the	 national	 financial	 inclusion	 initiative,	
CIB	is	finalising	a	new	model	for	agent	banking,	tar-
geting	financial	inclusion	in	areas	out	of	banks’	reach.	
DIG	 is	 also	 finalising	 the	 Bank’s	 engagement	 model	
in	the	venture	capital	space,	with	a	primary	focus	on	
financial	technology.	On	the	divestiture	side,	DIG	has	
managed	the	sale	of	CIB’s	90%	equity	stake	in	CI	Capi-
tal	Holding	in	a	series	of	transactions	ending	July	2017.

Forward Strategy
For	 2018,	 DIG	 is	 planning	 to	 leverage	 on	 economic	
recovery	by	expanding	its	portfolio.	DIG	will	focus	
its	efforts	on	marketing	and	deal	origination,	lever-
aging	 its	 vast	 network	 and	 the	 Bank’s	 proprietary	
deal	access	to	achieve	its	longer	expansion	strategy.

Strategic Relations Group
CIB’s	Strategic	Relations	Group	(SRG)’s	main	objec-
tive	is	to	bridge	the	gap	between	mainstream	com-
mercial	banking	and	the	non-commercial	needs	of	
its	client	base,	which	consists	of	over	180	of	the	most	
reputable	and	renowned	international	and	local	do-
nor	agencies,	NGOs,	as	well	as	diplomatic	missions.

To	meet	the	unique	needs	of	our	clients	and	serve	to	
facilitate	their	 business	 operations	 as	 well	 as	 their	
banking	 requirements,	 we	 provide	 a	 set	 of	 innova-
tive,	tailor-made	products	and	services	such	as:

•	 Special	discount	schemes	on	bank	charges	
•	 Tailored	digital	solutions	(tuition	fee	collection,	
visa	 fee	 collection,	 deposit	 monitoring	 and	 re-
porting,	fund	management	and	pension	savings	
plans,	BSP	Airline	Clearing	System)	

•	 Mobile	 tellers	 upon	 request	 –	 Implant	 Unit/

Branch	at	customers’	premises

•	 Special	scheme	for	staff	loans

2017 Accomplishments

•	 Fully	managed	the	FCY	needs	of	our	airline	cus-

tomers	post	the	devaluation.

•	 Grew	 our	 special	 clients’	 portfolio	 to	 include	

two		more	embassy	strategic	accounts.	

•	 Won	 a	 deal	 to	 manage	 the	 Arab	 Academy	 for	
Science	 and	 Technology’s	 end-of-service	 and	
pension	scheme.	

•	 Making	online	payments	available	through	Pay	
Fort	for	the	American	University	in	Cairo	(AUC),	
along	with	automating	their	deposits.

•	 In	collaboration	with	the	Embassy	of	Germany	
under	 the	 auspices	 of	 the	 Ministry	 of	 Foreign	
Affairs,	 we	 sponsored	 the	 first-of-its-kind	 Em-
bassies	 Football	 Tournament	 as	 part	 of	 CIB’s	
CSR	 agenda,	 aiming	 to	 break	 down	 barriers	
between	nations	through	promoting	sports	as	a	
universal	language	of	peace.

Forward Strategy

•	 Continue	 to	 foster	 and	 nurture	 existing	 rela-
tionships	 while	 focusing	 on	 new	 educational	
establishments	 of	 high	 calibre	 that	 are	 set	 to	
open	in	the	New	Capital.

52   

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   53

	
	
	
2017 In rEVIEW

Consumer  
Banking 

The	Consumer	Banking	strategy	focuses	on	moving	
toward	a	customer-centric	organisation	and	uniquely	
positioning	CIB	in	terms	of	its	customer	experience,	
arming	it	with	a	brand	equity	that	competitors	will	
find	hard	to	replicate.	We	plan	to	do	this	by:

•	 Leveraging	 our	 investments	 in	 data	 analyt-
ics,	 automating	 key	 customer	 processes	 and	
aligning	 products	 to	 our	 key	 value	 segments	
(Wealth	and	Plus).	

•	 Offering	 richer	 alternative	 channels	 through	
further	 investments	 in	 new	 features	 to	 offload	
transactions	 that	 can	 be	 migrated	 from	 our	
branches	and	in	turn	generate	value	by	offering	
customers	products	online.

•	 Strengthening	 our	 customer	 proposition	 to	
further	 grow	 our	 customer	 base	 in	 our	 target	
segments	within	the	Egyptian	banking	market	
and	grow	market	share	of	key	products.

Key Goals
Egypt’s	economic	growth	is	expected	to	continue	to	
accelerate	in	the	near	term	with	improved	investor	
confidence.	 This	 coupled	 with	 an	 underpenetrated	
banking	 market	 provides	 an	 encouraging	 growth	
scenario	for	CIB	in	the	consumer	sector.	To	support	
this,	we	will	deliver:	

•	 A	value-based	market	segmentation	position	to	
take	advantage	of	the	key	segments	and	target	
market	and	retain	and	deepen	relationships.	
•	 Significantly	upgrade	the	customer	experience	

106 EGP

BN

in CIB Wealth deposits for 2017

by	aligning	investments	in	technology	(digital,	
CRM,	 operations,	 straight	 through	 processing	
[STP])	 with	 a	 clear	 roadmap	 and	 plan	 to	 mea-
sure	 our	 Net	 Promoters	 Score	 (NPS)/customer	
satisfaction	at	each	key	customer	touch	point.
•	 Refinement	in	our	products	to	create	clear	dif-
ferentiation	to	our	target	market	segments	and	
price	them	accordingly	and	in	our	approach	to	
the	wider	Egyptian	banking	market.

•	 Alignment	 of	 our	 marketing	 to	 segments	 by	
using	 behavioural	 segmentation	 and	 CRM	 to	
target	 more	 accurately	 and	 therefore	 improve	
return	on	spend	and	deepen	relationships.

Wealth Segment
We	plan	to	continue	to	retain,	attract,	and	grow	our	
customer	base	and	create	advocacy	for	our	Wealth	

12%

increase in CIB Plus assets

31%

increase in CIB Wealth assets 

brand.	 Since	 launching	 the	 Wealth	 segment,	 the	
strategy	 has	 been	 to	 satisfy	 the	 growing	 needs	 of	
our	customers	through	a	unique	set	of	products	and	
services.	 At	 the	 centre	 of	 the	 Wealth	 offering	 are	
Wealth	Relationship	Managers	who	are	responsible	
for	maintaining	a	relationship	based	on	trust.	

2017 Financial Highlights

•	 Total	deposits	reached	EGP	106	billion,	up	

22%	y-o-y

•	 Total	asset	portfolio	hit	EGP	1.8	billion,	up	

31%	y-o-y

Key 2017 Highlights
We	 established	 a	 new	 learning	 and	 development	
program	 for	 our	 Relationship	 Managers,	 exposing	
them	 to	 a	 specialised	 development	 and	 training	
module.	Wealth	Relationship	Managers	are	entitled	
to	 sit	 the	 International	 Introduction	 to	 Securities	
and	Investment	exam	offered	by	Chartered	Institute	
of	Securities	and	Investment	(CISI).	Today,	19	have	
attained	this	accreditation.	

One	of	the	main	pillars	of	our	2017	strategy	was	to	
deliver	digital	solutions	aligned	with	the	needs	and	
expectations	 of	 our	 customers.	 The	 plan	 not	 only	
addresses	 customers’	 digitally	 evolving	 behaviour,	
but	also	reflects	positively	on	the	overall	user	expe-
rience,	 delivering	 convenience	 and	 reliability	 that	
matches	our	customers’	lifestyle.

In	 2017,	 we	 pursued	 several	 brand-building	 initia-
tives,	sponsorships,	and	events	that	increased	brand	
engagement	 such	 as	 the	 Amr	 Diab	 concert	 held	 in	
Marassi	 in	 August.	 We	 also	 extended	 a	 platinum	
sponsorship	in	a	charitable	event	that	funnelled	all	
proceeds	to	the	Ahl	Masr	Non-profit	Hospital	—	the	
first	 hospital	 specialised	 in	 treating	 burn	 patients	
both	in	Egypt	and	the	wider	MENA	region.	

CIB Plus
In	2017,	we	continued	to	offer	an	improved	customer	
experience	 through	 a	 range	 of	 initiatives	 such	 as	
direct	communication	with	all	Plus	customers	with	
their	designated	Plus	Bankers,	holding	reward	and	
loyalty	events,	widening	the	limits	of	Internet	Bank-
ing	for	all	Plus	customers,	and	increasing	withdraw-
al	and	purchase	limits	on	Titanium	debit	cards.

We	also	strive	to	strengthen	relationships	with	cus-
tomers,	increase	our	understanding	and	awareness	
of	 how	 the	 decisions	 we	 make	 affect	 them,	 and	 of-
fer	suitable	financial	solutions.	To	support	this,	we	
have	 increased	 the	 number	 of	 Plus	 bankers	 in	 our	
branches	by	20%	compared	to	last	year.	

2017 Financial Highlights

•	 Total	asset	portfolio	climbed	by	12%	y-o-y	
•	 Total	revenue	grew	41%	y-o-y	

54   

   Annual Report 2017

  Annual Report 2017   

   55

2017 In rEVIEW / Consumer Banking

41%

increase in CIB  
Plus revenue

42%

increase in Personal 
Banking revenue 

Personal Banking Segment
We	are	in	the	process	of	updating	the	entire	Personal	
Banking	Segment	to	realise	its	full	potential.	The	new	
strategic	 direction	 will	 provide	 a	 solid	 launchpad	
for	 the	 segment	 in	 2018.	 Having	 said	 this,	 2017	 was	
a	great	year	for	the	Personal	Banking	segment,	with	
our	 customer	 base	 growing	 23%	 in	 2017	 and	 total	
deposits	increasing	21%.	ssets	and	CASA	also	showed	
strong	 growth	 of	 126%	 and	 135%	 respectively.	 NTB	
customers	grew	27%	and	the	number	of	digital	bank-
ing	 users	 increased	 30%.	 Revenue	 grew	 41%	 while	
expenses	per	customer	decreased	6%.	Digital	migra-
tion	efforts	are	paying	off,	with	7%	more	transactions	
being	 offloaded	 from	 the	 branch	 network.	 In	 2018,	
the	segment’s	priorities	will	be	to	fully	move	toward	
behavioural	segmentation	to	better	respond	to	cus-
tomer	 needs,	 create	 a	 new	 Personal	 Banking	 brand	
identity,	and	focus	on	expense	optimisation.	

and	 lifecycle	 management.	 This	 will	 translate	 to	
providing	our	clients	with	need-based	propositions.	

Cards Business
Credit	Cards	grew	20%	to	close	ENR	at	EGP	2.9	bil-
lion	 despite	 key	 market	 challenges	 after	 the	 CBE’s	
interest	 rate	 hikes	 and	 regulations.	 Strong	 growth	
recorded	in	2017	can	be	hinged	on:
•	 18%	increase	in	acquisitions
•	 5%	increase	in	portfolio	size
•	 20%	increase	in	ENR

There	 was	 also	 improved	 performance	 across	 all	
portfolio	KPIs:	

•	 Drop	in	annualised	attrition	rate	to	8.28%	com-

pared	to	12.04%	in	2016
•	 34%	increase	in	spend	
•	 Significant	increase	in	2017	balance	build-up	sales
•	 Instalment balance build-up sales increased

2017 Financial Highlights

14%	in	2017	

•	 Total	deposits	increased	a	significant	15%	y-o-y	
•	 Total	asset	portfolio	climbed	18%	y-o-y	
•	 Total	revenue	grew	42%	y-o-y	

Consumer Assets (Household)
The	Consumer	Asset	Portfolio	has	exhibited	significant	
growth	of	EGP	3.5	billion	in	2017	despite	the	many	chal-
lenges	posed	due	to	changing	market	dynamics	includ-
ing	interest	rates	and	regulatory	changes.	CIB’s	market	
share	 grew	 to	 7.68%	 in	 September	 2017,	 which	 is	 the	
highest	market	share	across	all	private	banks.	The	port-
folio	recorded	EGP	18.43	billion	as	of	December	2017.	

The	Consumer	Assets	Division	recorded	a	total	rev-
enue	of	EGP	910	million	as	of	December	2017,	con-
tributing	13%	to	total	Consumer	Banking	revenue.

Our	key	objective	is	to	sustain	this	level	of	growth	
in	2018	and	to	outpace	the	market	through	a	more	
segment-driven	 strategy	 that	 drives	 our	 product	
propositions,	acquisitions,	service	models,	portfolio,	

This	increased	portfolio	was	primarily	driven	by:	

•	 A focus on premium cards acquisition	(Platinum	
and	Titanium):	These	carry	a	higher	return	(1.85%)	
than	older	Gold	and	Classic	cards	(1.16%).	This	has	
been	achieved	 through	 incentivising	 these	 more	
profitable	 cards	 and	 reducing	 the	 entry	 criteria	
for	customers	to	obtain	access.

•	 Portfolio management and balance build up:	
Equal	 Payment	 Plan	 (EPP)	 2017	 enrollments	
at	 EGP	 697	 million	 versus	 2016	 volumes	 of	
EGP	546	million.

•	 Seasonal  spend  campaigns:	 Spend	 and	 win	
campaigns,	Ramadan	campaigns	(dining),	and	
Ramadan	 campaign	 (supermarket).	 Overall	
campaigns	increased	spend	from	EGP	8.99	mil-
lion	 in	 2016	 to	 EGP	 12.06	 million	 in	 2017.	 The	
spend	 increase	 was	 generated	 from	 29	 spend	
campaigns	across	2017	versus	26	in	2016.

•	 Activation  campaigns:  NTB	 Early	 Month	
on	 Book	 (EMOB)	 program	 and	 dormant	

campaigns.	 These	 have	 been	 significantly	
enhanced	 to	 drive	 activation	 performance	
resulting	in	an	increase	of	6%	versus	a	2016	ac-
tivation	rate	of	3	MOB.	The	increase	was	due	to	
the	launch	of	10	activation	campaigns	versus	6	
campaigns	in	2016.

•	 Proactive attrition management:	Credit	cards’	
annualised	 attrition	 decreased	 from	 12.05%	 in	
2016	to	8.28%	versus	a	budget	of	11.5%,	primar-
ily	through	16	reactive	retention	tools	(e.g.:	EPP,	
bonus	points,	replacements,	cash	back	etc.)	and	
proactive	 retention	 programs	 across	 16	 cus-
tomer	card	segments.

•	 Product launches:	Heya	re-launch.
•	 Sales  contests  and  incentives:	 Launch	 of	 a	
successful	sales	contest	for	direct	and	telesales	
from	 April	 to	 June	 and	 a	 revision/revamp	 of	
the	incentive	scheme.

Personal Instalment Loans Product (PIL)
The	Consumer	Loans	Portfolio	exhibited	significant	
growth	 of	 EGP	 3.1	 billion	 in	 2017	 despite	 market	
challenges	such	as	changing	market	dynamics,	cur-
rency	devaluation,	and	CBE	interest	rate	hikes.	The	
portfolio	 hit	 EGP	 13.1	 billion	 as	 of	 December	 2017	
while	the	Personal	Loans	Business	recorded	a	total	
revenue	of	EGP	610	billion	as	of	December	2017,	con-
tributing	10%	to	total	Consumer	Banking	revenue.

Our	key	objective	is	to	sustain	this	level	of	growth	
in	2018	and	to	outpace	the	market	through	a	more	
segment-driven	 strategy	 that	 drives	 our	 product	
propositions,	 acquisitions	 and	 service	 models,	 and	
portfolio	quality.	

Key Initiatives 
CIB	 launched	 the	 Payment	 Holiday	 campaign,	
which	 was	 designed	 to	 give	 more	 competitive-
ness	to	the	unsecured	loans	offering	and	increase	
acquisition.	The	promotion	allowed	customers	to	
apply	for	the	CIB	Personal	Loan	in	November	2017	

3.5 EGP

BN

Consumer Asset Portfolio

and	 postpone	 instalments	 for	 the	 first	 two	 pay-
ments	at	no	extra	fees.

The	 Overdraft	 Proposition	 improved	 payment	 conve-
nience	 through	 the	 availability	 of	 secured	 and	 unse-
cured	programs	to	best	meet	the	needs	of	our	customers.	

Acquisitions 
PIL	acquisitions	grew	33%	in	2017	mainly	driven	by	
the	following:

•	 Significant	policy	changes	such	as	tenor	exten-
sion,	 new	 income	 computation	 methodology,	
payment	holidays,	and	new	payroll	programs.

•	 Continuous	training	of	our	sales	force.	
•	 Enhancing	 the	 application	 turnaround	 time	

and	customer	experience.	

Portfolio
The	portfolio	grew	33%	in	2017.	The	key	drivers	were:

•	 New	initiatives	and	acquisition	campaigns	such	

as	payment	holidays,	etc.

•	 Proactive	 interest	 rate	 management	 in	 a	 vola-

tile	interest	rate	environment.

•	 Better	attrition	management	through	exit	bar-

rier	simulations.

Mortgage Product
The	 Mortgage	 Business	 gained	 momentum	 in	 2017	

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2017 In rEVIEW / Consumer Banking

and	 is	 positioned	 as	 one	 of	 the	 key	 balance	 sheet	
growth	drivers	of	2018.	CIB	is	supporting	the	CBE	ini-
tiative	for	mortgage	loans	to	lower-income	individu-
als,	 which	 has	 reflected	 in	 the	 tremendous	 growth	
in	 sales	 acquisitions	 in	 2017.	 Low	 Income	 Mortgage	
Loans	hit	EGP	164	million	in	2017	compared	to	EGP	
29	million	in	2016.	The	portfolio	grew	to	EGP	200	mil-
lion	in	2017	from	EGP	39	million	in	2016.	

The	increase	in	acquisitions	was	mainly	driven	by:	

•	 Strong ties with the Mortgage Finance Fund:	
CIB	is	considered	one	of	the	key	banks	financ-
ing	low-income	mortgages.	Over	the	past	year,	
the	 Mortgage	 Team	 succeeded	 in	 establishing	
a	solid	relationship	with	the	Mortgage	Finance	
Fund	triggered	by	a	significant	improvement	in	
operational	process	and	turnaround	time.	

•	 Operational  Process:	 CIB	 underwent	 process	
enhancements	 in	 collaboration	 with	 all	 stake-
holders	to	reduce	turnaround	times.	

•	 The Sales and Acquisition Model:	The	Bank	set	
up	dedicated	sales	and	coordination	teams.	

Liabilities
The	 success	 of	 CIB	 Consumer	 Banking	 is	 demon-
strated	by	the	healthy	growth	in	customer	deposits,	
which	reached	EGP	198	billion	in	total	deposits	by	
December	2017,	an	impressive	15%	y-o-y	increase	of	
EGP	26	billion	compared	to	year-end	2016.	

CIB’s	deposit	market	share	reached	7.8%	as	of	Sep-
tember	 2017,	 maintaining	 CIB’s	 leading	 position	
among	 private	 sector	 banks	 in	 the	 country.	 The	
growth	is	a	great	achievement	in	a	highly	competi-
tive	market	of	39	banks.

Throughout	 2017,	 Consumer	 Banking’s	 strategy	
has	 focused	 on	 the	 household	 segment,	 which	 was	
clearly	 reflected	 in	 the	 household	 market	 share	
reaching	 7.46%	 as	 of	 September	 2017.	 In	 addition,	
the	Bank	focused	on	short-term	products	as	one	of	
the	 key	 pillars	 for	 2017,	 which	 was	 reflected	 in	 the	
CASA	mix	versus	term	products	(medium	and	long	
term)	to	49.4%	from	43.7%	in	December	2016.	

We	also	developed	ways	to	mitigate	the	volatility	in	
interest	rates	in	2017.	A	key	pillar	of	our	success	has	
been	our	quick	and	effective	response	to	the	interest	
rate	market	and	competitive	pricing.	The	approach	
has	 always	 been	 to	 ‘right-price’	 the	 products	 with	
multiple	pricing	tools	e.g.	selective	pricing	for	TDs,	
tiered	 pricing	 for	 savings	 accounts,	 and	 restrictive	
pricing	for	FCY	deposits.

Insurance Business 
The	CIB	Insurance	Business	provides	life	and	general	
insurance	 programs	 that	 generate	 non-interest	 rev-
enues	in	the	form	of	fees	for	CIB	Consumer	Banking.	
CIB	is	now	considered	the	largest	distributor	of	indi-
vidual	life	insurance	policies	in	Egypt.

Key 2017 Highlights 
In	2017,	AXA	introduced	a	health	insurance	product,	
exclusively	through	CIB	Distribution	Channels,	for	the	
first	time	in	the	Egyptian	market.	This	allowed	CIB	to	
be	the	first	bank	to	market	such	a	significant	product	
to	its	customers.	The	launch	capitalised	on	AXA’s	vast	
medical	network	in	Egypt,	which	includes	more	than	
2,400	medical	providers	to	suit	all	client	segments	and	
caters	 to	 the	 increased	 demand	 for	 adequate	 health	
solutions	in	the	Egyptian	market.	Furthermore,	inter-
national	health	solutions	were	introduced	with	global	
coverage	that	caters	to	a	wide	range	of	customer	needs.

Strategic Goals

•	 Increase	 revenue	 contribution	 to	 Consumer	

Banking.	

•	 Increase	 market	 penetration	 by	 expanding	

CIB’s	customer	base.	

•	 Leading	the	market	by	introducing	a	wide	range	
of	products	from	the	best	insurance	providers.

2017 Achievements: Life and Health Insurance
•	 Life	Insurance	fee	income	increased	by	16%	in	

2017	compared	to	2016.	

•	 The	Life	Insurance	Business	hit	EGP	482	million	
in	 2017	 compared	 to	 EGP	 427	 million	 in	 2016,	
leading	to	a	significant	growth	of	13%.

•	 CIB	was	the	first	bank	in	Egypt	to	provide	indi-
vidual	international	health	solutions	that	cover	
a	wide	array	of	global	services.	

•	 Realising	 the	 full	 launch	 of	 local	 health	 solu-

tions	starting	2017.	

2017 Achievements: General Insurance and 
Bundled Products

•	 Credit	Shield	fee	income	increased	46%	in	2017	

compared	to	2016.	

•	 Family	 Protection	 Plan	 fee	 income	 increased		

22%	in	2017	compared	to	2016.	

•	 CIB	 finalised	 a	 referral	 model	 for	 Business	
Banking’s	 unsecured	 customers,	 replacing	 the	
existing	Master	Policy.	Going	forward,	CIB	will	
develop	 different	 bundled	 insurance	 services	
with	consumer	products	and	segments.	

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2017 In rEVIEW

Business  
Banking 

Business	Banking	serves	over	40,000	small,	medium	
and	large	enterprises	through	a	dedicated	segment	
management	for	each	size	and	a	network	of	over	a	
hundred	highly	trained	Relationship	Managers	and	
Client	Advisors	across	the	country.	

We	offer	a	broad	range	of	integrated	financial	so-
lutions,	including	cash	management,	secured	and	
unsecured	lending,	trade	finance	and	e-solutions	
to	 help	 our	 clients	 grow	 and	 manage	 their	 busi-
nesses	efficiently.

2017 Accomplishments 
Business	Banking	continued	to	report	strong	financial	
performance	 in	 2017,	 with	 deposits	 growing	 10%	 to	
EGP	59	billion	(24%	of	CIB),		before	tax	figure	of	EGP	
1.6	billion,	up	60%	y-o-y	on	a	top	line	of	EGP	2.2	billion.

In	 2017,	 Business	 Banking	 focused	 on	 developing	 at-
tractive	products	for	our	target	segments,	from	highly	
standardised	 small-ticket	 loans	 with	 rapid	 disburse-
ment	to	fully	customised	offerings	for	large	clients.	

On	the	people	development	front,	Business	Banking	
implemented	an	individualised	training	programme	
to	upgrade	our	sales	team’s	capabilities.	Relationship	
Managers	 received	 in-house	 training	 sessions	 tai-
lored	to	their	developmental	needs,	and	more	senior	
members	 of	 the	 team	 underwent	 comprehensive	
training	that	led	to	certification	by	the	US-based	As-
sociation	of	Accredited	Small	Business	Consultants.	
These	 programmes	 will	 promote	 a	 closer	 and	 more	
value-added	relationship	with	our	clients.

Ongoing Forward Strategy 
In	2018,	Business	Banking	will	focus	further	on	op-
timising	the	customer	journey	and	touch	points	for	
each	segment,	including	the	expansion	of	dedicated	

corporate	 branches	 and	 operational	 hubs,	 improv-
ing	digital	channels,	and	decreasing	service	times	to	
provide	greater	service	quality.

Strategic Alliances
In	our	ongoing	efforts	to	increase	our	value	proposi-
tion	 to	 clients,	 Business	 Banking	 has	 expanded	 its	
offering	 to	 include	 non-banking	 products	 and	 ser-
vices	 provided	 through	 carefully	 selected	 partners	
on	 an	 arm’s-length	 basis.	 Initial	 services	 offered	
include:	 accounting	 and	 auditing,	 governmental	
relationships	and	legal	consultancy,	marketing	and	
advertising,	human	resources	and	training,	IT,	ERP,	
CRM,	and	website	development.	These	services	are	
offered	on	highly	attractive	terms	to	CIB	clients.

Super Business Account Bundle
Business	Banking	continued	to	grow	its	innovative	
“Super	Business”	account	bundle	targeting	smaller	
companies	 with	 a	 convenient	 and	 comprehensive	
bundle	of	services	including:

•	 Digital	banking
•	 Debit/credit	cards
•	 Point-of-sale	solutions
•	 No	minimum	balances
•	 Fee	discounts

Credit Products
Business	 Banking	 continued	 developing	 its	 range	 of	
financing	options	for	SME	clients.	Existing	clients	with	
sufficient	 account	 activity	 benefited	 from	 our	 pre-
approved	credit	offering	with	rapid	disbursement.	Mer-
chants	 taking	 advantage	 of	 our	 payment	 acceptance	
services	similarly	qualified	for	flexible	credit	facilities	
with	rapid	turnaround	times.	Larger	clients	are	offered	
flexible	 multi-purpose	 lines	 tailored	 to	 their	 lines	 of	
business	through	a	simplified	process	featuring	unified	
risk	acceptance	criteria	and	limit-setting	parameters.

Payment Acceptance
CIB	 maintained	 its	 dominant	 position	 in	 Egypt’s	
payment	 acceptance	 sector,	 through	 12,000	 point-
of-sale	(POS)	terminals	throughout	Egypt.

Business	 Banking’s	 Payment	 Acceptance	 team	 is	
also	focusing	on	the	growing	e-commerce	applica-
tions	 to	 capture	 exciting	 new	 business	 opportuni-
ties,	adding	150	new	merchants	in	the	year.

2017	 saw	 the	 introduction	 of	 new	 mobile	 POS	
machines	 that	 allow	 the	 targeting	 of	 smaller	 mer-
chants	and	on-the-road	transactions,	substantially	
increasing	our	addressable	market.	

The	 Payment	 Acceptance	 team	 will	 continue	 ex-
panding	the	categories	and	geographies	it	serves	in	
2018,	driven	by	extensive	data	analysis	and	research	
to	target	the	areas	of	greatest	opportunity.

Business Banking Profitability (eGP mn)

	2014								

	2015								

	2016								

	2017

2,243

1,556

1,192

907

1,605

1,016

863

770

638

539

329

138

Total Revenues

Total Expenses

Gross Profits

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2017 In rEVIEW

Digital  
Banking and GTS 

60%

increase in online transactions

29%

migration rate to  
online banking

In	today’s	world,	digitisation	gives	banks	the	op-
portunity	 to	 take	 customer	 satisfaction	 to	 the	
next	 level	 while	 offering	 the	 possibility	 for	 much	
higher	 automation	 and	 related	 cost	 efficiencies.	
We	 believe	 digitisation	 takes	 banks	 from	 be-
ing	 product	 providers	 to	 offering	 a	 continuous	
contextualised	 service,	 helping	 customers	 better	
understand	financial	and	commercial	affairs	and	
make	better	decisions.	

The	 Digital	 Banking	 and	 GTS	 team	 has	 focused	
on	 developing	 solid	 practices	 to	 maximise	 value	
through	 a	 wide	 variety	 of	 digital	 assets	 built	
during	 the	last	couple	of	years.	This	comes	hand	
in	 hand	 with	 focusing	 on	 how	 to	 measure	 value	
from	the	Bank’s	perspective	and	how	to	grow	the	
Bank’s	bottom	line.

In	2017,	we	focused	on	delivering	digital	value	from	
our	 diversified	 digital	 portfolio	 by	 taking	 a	 deep	
dive	into	understanding	existing	digital	channels	
compared	to	those	of	the	market,	uncovering	how	
our	customers	interact	with	our	digital	products	
and	 services,	 and	 optimising	 customer	 journeys	
in	various	ways	to	deliver	a	superior	customer	ex-
perience.	More	than	55	million	transactions	were	
processed	 through	 our	 consumer	 and	 corporate	
digital	 channels,	 generating	 more	 than	 EGP	 800	
million	in	direct	revenues	and	cost	synergy	as	of	
December	2017.	

CIB	 has	 also	 been	 investing	 heavily	 over	 the	 years	
in	its	infrastructure,	security,	and	digital	platforms,	
developing	all	its	touch	points	to	serve	the	evolving	
needs,	 intents,	 and	 expectations	 of	 customers.	 The	
Bank	 has	 been	 exerting	 extensive	 efforts	 to	 meet	
the	varying	needs	of	its	customers	through	tailoring	
customised	solutions	to	both	consumer	and	corpo-
rate	customers	by	bundling	traditionally	consumer-
serving	and	corporate-serving	solutions	together	to	
address	unique	customer	needs.

Our	over	arching	forward-moving	strategy	will	as-
sume	the	strategic	posture	that	will	allow	CIB	Digi-
tal	 Banking	 to	 improve	 the	 way	 it	 currently	 runs,	
enhance	its	readiness	to	make	choices,	and	allow	it	
to	 conduct	 experiments	 and	 develop	 new	 business	
models	 that	 open	 doors	 in	 a	 resource-constrained	
environment.	This	will	be	realised	through	focusing	
on	three	key	channels:	1)	CIB’s	core	digital	business	
by	 maximising	 profitable	 growth	 from	 existing	
products,	customers,	and	channels,	2)	digital	busi-
ness	optimisation	through	the	utilisation	of	existing	
assets	and	capabilities	and	extending	them	beyond	
their	intended	use	cases,	and	3)	developing	new	as-
sets	and	capabilities	to	create	new	market	opportu-
nities	and	address	new	or	unmet	customer	needs	to	
uncover	novel	revenue	streams	and	alternate	busi-
nesses	to	traditional	banking.

ATM Network 
CIB	continues	to	sustain	its	competitive	advantage	
in	the	Egyptian	market	by	running	the	largest	ATM	
network	 among	 private	 banks,	 with	 a	 network	 of	
819	 ATMs	 providing	 various	 types	 of	 functions	 in-
cluding	 cash	 withdrawal	 and	 deposit,	 credit	 card	
settlement,	 bill	 payment,	 mobile	 top-up,	 mobile	
wallet	 cash-in/out,	 and	 cheque	 deposit	 services.	
Maximising	 the	 utilisation	 and	 return	 from	 our	
ATM	assets	was	a	key	focus	area	during	2017,	where	
we	 managed	 to	 increase	 the	 average	 number	 of	
transactions	across	our	ATMs	by	20%	by	relocating	
low	utilisation	ATMs	to	higher	footfall	locations	in	
conjunction	 with	 matching	 customer	 needs	 with	
ATMs’	wide	range	of	value-added	services.	

Additionally,	 CIB	 is	 mobilising	 and	 changing	 the	
physical	 context	 of	 ATMs	 by	 bundling	 them	 with	
other	retail	and	corporate	digital	solutions	to	support	
businesses	in	managing	their	cash.	The	most	notable	
use	of	this	in	2017	was	a	partnership	with	one	of	the	
largest	hypermarket	chains	in	the	region.	CIB	created	
an	ecosystem	revolving	around	customers’	cash-han-
dling	 processes	 by	 deploying	 cash	 recycling	 ATMs	
that	 enabled	 cashiers	 to	 make	 large	 cash	 deposits	
with	same-day	value	(or	at	most	the	next	working	day)	
through	its	on-site	ATMs,	which	were	equipped	with	
the	ability	to	dispense	the	deposited	cash	to	custom-
ers.	 This	 provided	 customers	 with	 a	 simpler	 experi-
ence	and	uncovered	a	major	operational	cost-saving	

opportunity.	CIB	also	benefited	from	a	reduction	in	
the	cost	of	handling	cash	and	leveraged	excess	cash	
to	use	in	recycling	ATMs	and	acquire	a	larger	share	of	
customer	receivables,	hence	migrating	cash	deposits	
from	our	branches	to	our	off	site	ATMs.

2017 Achievements

•	 The ATM network continues to serve branch
migration	 efforts,	 most	 notably	 achieving	 a	 96%	
migration	rate	in	card	payment	transactions	ver-
sus	branches	and	a	463%	increase	in	corporate	de-
posit	card	transactions.	ATMs	contribute	to	cost	
savings	by	offloading	transactions	from	branches.
•	 Achieved	a	36%	increase	in	ATM	network	cash	
capacity	after	upgrading	our	ATM	cash	capac-
ity	and	reduced	cash	replenishments	by	9%	af-
ter	upgrading	our	Recycler	ATMs	and	widening	
our	ATMs’	abilities	to	serve	customers.

•	 Launched	Talking	ATMs,	a	first	for	Egypt,	roll-
ing	out	text-to-speech-capable	software	across	
96	 eligible	 ATMs	 in	 our	 network	 to	 deliver	 a	
voice-guided	 experience	 to	 our	 visually	 im-
paired	customers.

•	 Launched	 the	 ability	 to	 pay	 tuition	 fees	 over	
ATMs,	another	first	in	Egypt,	allowing	univer-
sity	 and	 school	 tuition	 fees	 to	 be	 paid	 across	
CIB	 ATMs	 in	 line	 with	 the	 strategy	 of	 migrat-
ing	 transactions	 away	 from	 CIB	 branches	 and	
extending	the	availability	of	the	service	beyond	
branch	working	hours	and	locations.

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2017 In rEVIEW / Digital Banking and GTS

•	 Increased	limits	for	both	unique	and	daily	cash	
withdrawal	 transactions	 at	 ATMs	 across	 all	
served	segments,	with	25,000	unique	custom-
ers	being	migrated	from	branches	to	ATMs	as	
of	December	2017.	

Forward Strategy 
Going	forward,	we	will	continue	our	efforts	to	drive	
customer	 migration	 from	 branches	 and	 enhance	
the	 customer	 experience	 through	 adding	 new	
functionalities	 at	 competitive	 prices,	 maximising	
utilisation	 and	 profitability	 from	 our	 ATM	 net-
work.	 We	 also	 plan	 to	 focus	 on	 various	 in-branch	
digital	 tactics	 to	 help	 further	 optimise	 average	
waiting	and	service	times.

Online Banking 
CIB	launched	its	Mobile	Banking	App	in	2017,	with	
a	significant	adoption	rate	of	almost	half	our	Inter-
net	 Banking	 users.	 Mobile	 Banking	 users	 show	 an	
activity	rate	of	91%	versus	53%	for	Internet	Banking,	
further	reinforcing	our	“Mobile	First”	shift	in	strat-
egy.	Overall,	we	have	seen	an	increase	of	59%	y-o-y	
in	the	number	of	online	transactions,	contributing	
to	 a	 significant	 cost	 saving	 from	 offloading	 both	
branches	and	the	Call	Centre.	

2017 Achievements

•	 CIB	gave	its	existing	Internet	Banking	user	in-
terface	a	face	lift	to	create	a	more	user-friendly	
experience	that	is	graphically	rich.	

•	 Launched	 e-statement	 services	 over	 Internet	
Banking,	which	represents	direct	savings	arising	
from	the	logistics	related	to	printing	statements.	
It	will	also	enhance	channel	penetration	and	cus-
tomer	activity	over	our	online	banking	channels.

•	 Increased	 online	 banking	 transfer	

limits,	
which	resulted	in	a	23%	boost	in	online	trans-
fers	as	of	December	2017.	

Forward Strategy 
CIB	Online	Banking	is	a	cornerstone	of	migrating	
non-cash	 transactions	 from	 branches	 and	 inqui-
ries	and	requests	from	our	Call	Centre.	In	2018,	we	
plan	 to	 continue	 increasing	 online	 banking	 pen-
etration	 and	 activity	 rates,	 optimising	 customer	
journeys,	as	well	as	introducing	new	value-added	
services	to	support	efforts	to	digitise	our	custom-
ers’	banking	needs.

Phone Banking and Call Centre
The	CIB	Call	Centre	handles	an	average	of	3.6	mil-
lion	 calls	 annually,	 serving	 both	 CIB	 and	 non-CIB	
customers.	The	Call	Centre	remains	a	crucial	chan-
nel	 that	allows	consumer	 banking	 clients	 to	 speak	
to	a	live	agent	to	inquire	about	the	Bank’s	products	
and	 services	 and	 submit	 complaints.	 During	 2017,	
we	focused	on	offloading	calls	to	self-service	phone	
banking,	which	is	a	cost-effective	way	to	serve	our	
calling	 customers	 effectively.	 Today,	 our	 Phone	
Banking	service	helps	customers	inquire	about	their	
account,	 card	 balances,	 and	 latest	 transactions,	
manage	 money	 transfers,	 pay	 bills,	 and	 activate	
cards	from	anywhere	at	any	time.

2017 Achievements

•	 Achieved	a	migration	rate	of	70%	as	of	Decem-
ber	2017	compared	to	53%	in	2016	as	a	result	of	
migrating	 inquiries	 for	 account	 and	 card	 bal-
ance	and	movements	to	self-service	functions.	
•	 Conducted	various	customer	journey	enhance-
ments	 over	 Phone	 Banking	 IVR,	 including	
improving	the	fund	transfer	customer	journey	
and	introducing	an	option	for	customers	wait-
ing	on	the	Call	Centre	queue	to	be	redirected	
to	self-service	Phone	Banking,	which	resulted	
in	an	increase	in	the	number	of	monthly	regis-
trations	to	Phone	Banking	to	10,000	from	6,000	
registrations	in	2016.

Forward Strategy 
We	plan	to	continue	to	offload	Call	Centre	requests	by	
migrating	even	more	eligible	calls	to	the	Phone	Bank-
ing	self-service	channel,	aiming	to	reach	a	73%	migra-
tion	ratio	to	optimise	the	Call	Centre’s	operational	cost	
and	boost	agents’	productivity.	By	the	end	of	2018,	we	
plan	to	build	a	case	for	an	additional	customer	touch	
point	 —	 live	 chat	 —	 with	 agents	 and	 a	 roadmap	 to	
adopt	 artificial	 intelligence	 through	 the	 introduction	
of	 a	 CIB	 chatbot	 to	 handle	 non-financial	 banking	 in-
quiries	seamlessly	and	without	the	need	for	a	live	agent.

CIB Smart Wallet
CIB	 Smart	 Wallet	 continues	 to	 offer	 an	 innovative	
payment	experience	serving	both	the	banked	and	un-
banked	segments	by	providing	a	convenient,	secure,	
and	 cost-effective	 way	 to	 make	 purchases	 through	
their	mobile	devices.	Customers	can	easily	pay	bills,	
recharge	their	mobile	credit,	send	money	to	any	other	
CIB	Smart	Wallet	holder,	cash-in/cash-out	from	CIB’s	
ATM	 network,	 and	 deposit/withdraw	 money	 from	
their	CIB	Smart	Wallet	from	different	agents.

In	light	of	the	digital	boom	and	the	proliferation	of	social	
media	and	community-sharing	platforms,	we	focused	in	
2017	on	bundling	multiple	digital	capabilities	to	address	
pain	 points	 in	 our	 customers’	 value	 chain.	 By	 evaluat-
ing	how	we	can	play	a	role	in	enhancing	our	corporate	
customers’	ability	to	serve	their	own	clients	in	a	cheaper	
and	 more	 efficient	 manner,	 we	 formulated	 customer-
tailored	solutions	that	repositioned	our	existing	digital	
capabilities	and	uncovered	new	revenue	opportunities.	

2017 Achievements

•	 Increased	 Smart	 Wallet	 cash	 in	 balance	 in	
addition	 to	 increasing	 the	 daily	 and	 monthly	
transaction	limits.

•	 Achieved	a	184%	increase	as	of	December	2017	
in	Smart	Wallet	transactions	compared	to	2016.

+294 k

Internet Banking users

107.5k

Mobile Banking users

+251k

Smart Wallet users

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2017 In rEVIEW / Digital Banking and GTS

173%

y-o-y increase in Smart 
Wallet transactions

70%

migration of inquiries 
from Call Centre to IVR

•	 Ran	multiple	marketing	activities	and	campaigns	
leveraging	strategic	partnerships	to	increase	finan-
cial	inclusion	and	wallet	activity	rates	including:
	- Partnership  with  e-commerce  platforms: 
Discounts/benefits	 for	 anyone	 who	 makes	
purchases	on	the	e-commerce	platforms	using	
CIB’s	Smart	Wallet	online	card.	

	- Online Card Fee Waiver: Virtual	Card	Number	
(VCN)	 transactions	 increased	 by	 32%	 during	
the	promotion.	

	- Ramadan  Donation  Fee  Waiver  and  Aware-
ness Campaign: Donations	through	Smart	Wal-
let	increased	463%	compared	to	Ramadan	2016.	
	- CBE Awareness Campaign:	Conducted	through	
radio,	social	media	posts,	in-branch	posters	and	
flyers,	press	releases,	SMS,	and	intranet.	

	- Cash-back  Campaign:  10%	 cash-back	 on	 all	
bills	 paid	 via	 Smart	 Wallet,	 a	 campaign	 that	
was	completed	in	March	2017.	

	- Free  Beverage  Promotion:  Conducted	 an	 in-
ternal	promotion	for	all	Giza	HQ	CIB	employ-
ees,	offering	a	free	beverage	to	anyone	making	
a	 purchase	 using	 Smart	 Wallet	 to	 promote	
m-wallet	payments	(P2M).

	- Social  Media  Awareness  Campaign:  Using	

digital	quotes	for	several	use	cases.	

	- Community  Sharing  Platform  Partner-
ship:  CIB	 announced	 the	 first	 partnership	 of	
its	 kind	 with	 a	 community	 sharing	 platform	
by	 offering	 CIB	 bundled	 digital	 capabilities	
through	 CIB	 Smart	 Wallet	 to	 receive	 incen-
tives	and	salary	disbursements	seamlessly	for	
around	10%	of	total	wallet	users.	

	- Awareness Sessions:	Conducted	awareness	and	
education	sessions	for	the	microfinance	segment.

Forward Strategy 

•	 Throughout	 2018,	 CIB	 will	 be	 working	 on	 sev-
eral	 different	 fronts,	 tackling	 on-boarding	 and	
improving	 the	 user	 experience	 and	 customer	
journey	pain	points	by	increasing	granularity	in	

segmentation	for	both	the	banked	and	unbanked	
segments.	In	addition	to	upgrading	our	user	in-
terface	and	technology	platform,	we	will	also	be	
adopting	 a	 multi-vendor	 strategy	 to	 maximise	
value	 from	 our	 existing	 assets	 to	 ensure	 we	 do	
not	 overlook	 any	 type	 of	 customer.	 The	 distri-
bution	 network	 will	 also	 be	 a	 main	 focus	 area,	
where	we	will	further	leverage	our	strategic	part-
nership	and	grow	our	agent	network	to	register	
new	wallets	and	expand	our	reach.	

CIB Business Online and Corporate 
Services 
In	2017,	CIB	revamped	its	online	corporate	portals	
and	 brought	 to	 market	 a	 best-in-class	 Business	
Online	 corporate	 portal	 offering	 its	 customers	 a	
single	 portal	 to	 manage	 their	 cash	 management	
and	trade	service	needs.	

CIB	Business	Online	offers	its	corporate	customers	
a	single	sign	on	and	one-stop-shop	suite	of	tailored	
cash	 management	 products	 and	 services	 that	 im-
prove	 the	 management	 of	 incoming	 and	 outgoing	
payments,	 streamline	 reconciliation	 and	 informa-
tion	 management,	 and	 enhance	 working	 capital	
efficiency.	The	suite	of	services	also	includes	several	
innovative	 payment	 and	 payable	 products,	 collec-
tion	 and	 receivable	 products,	 and	 standard	 and	
tailored	information	reporting	delivered	through	a	
variety	of	channels.	As	for	trade	services,	for	the	first	
time	in	Egypt	CIB	launched	a	Supply	Chain	Finance	
(SCF)	module	to	further	enhance	its	trade	service	of-
ferings	and	enable	clients	to	effectively	manage	risk	
and	optimise	their	cash	flow.

SCF	 solutions	 support	 domestic	 trading	 transac-
tions,	 serving	 buyers	 and	 suppliers	 on	 the	 same	
electronic	 platform,	 accessible	 from	 CIB’s	 website.	
CIB	 can	 serve	 buyers	 and	 suppliers	 via	 the	 elec-
tronic	online	portal,	enabling	collaboration	around	
invoice	submission	to	release	early	payments.	Under	

SCF,	CIB	will	discount	supplier	invoices,	presented	
by	 the	 supplier	 online	 upon	 being	 approved	 and	
acknowledged	by	the	buyer	(a	CIB	client).	This	will	
extend	 needed	financing	 by	discounting	presented	
invoices	(purchasing	invoices	at	a	discounted	rate)	
and	 releasing	 early	 payments	 to	 suppliers	 before	
receiving	a	full	payment	from	the	buyer	at	maturity.

2017 Achievements

•	 Increased	 transaction	 volume	 compared	 to	
2016,	with	EGP	58.4	billion	in	transactions	com-
pleted	 over	 CIB	 Cash	 Online	 and	 Automated	
Clearing	House	(ACH)	direct	credit	portals	as	of	
December	2017.	

•	 CIB	Trade	Online	reached	1,204	registered	cus-

tomers	over	its	trade	portal.	

•	 Our	 Corporate	 Payment	 Service	 (CPS),	 which	
enables	 CIB	 clients	 to	 complete	 federal	 pay-
ments	such	as	taxes,	customs,	and	social	insur-
ance	online	24/7,	hit	278	customers.

•	 CIB	 ranked	 first	 among	 all	 Egyptian	 banks	 in	

e-finance	government	payments	online.

•	 CIB	 currently	 has	 the	 largest	 market	 share	
among	Egyptian	banks	for	both	ACH	Receivable	
and	ACH	Payable:
	- Outgoing	payments	increased	 from	43,000	in	

	-

January	2017	to	93,000	in	December	2017.
Internal	 payment	 increased	 from	 33,000	 in	
January	2017	to	67,000	in	December	2017.
•	 Created	a	feature	for	corporate	users	to	be	able	
to	upload	and	validate	checks	online	to	reduce	
call-back	procedures.

•	 In	 addition	 to	 the	 reports	 available	 at	 the	
Corporate	 Download	 Portal,	 new	 inquiries	
were	 added	 for	 post-dated	 checks,	 outgoing	
checks,	money	market,	and	loans.	

•	 Cash	 Management’s	 total	 registered	 clients	
reached	 7,385	 as	 of	 December	 2017	 due	 to	 our	
24/7	accessibility	at	convenient	sites.

•	 CIB	ranked	first	in	terms	of	volume	in	EG-ACH	

Direct	Credit	Outgoing.	

•	 CIB	 ranked	 first	 in	 terms	 of	 volume	 in	 Direct	

Debit	Outgoing.

•	 Named	Best	Treasury,	Cash	Management	&	Trade	

Service	Providers	in	2017	by	Global	Finance.	

Forward Strategy 
In	2018	and	beyond,	we	plan	to	continue	our	focus	on	
customer	 migration	 from	 branches	 to	 the	 Business	
Online	 portal	 to	 allow	 customers	 to	 transact	 more	
conveniently	24/7	without	the	need	to	visit	a	branch.	
We	 want	 to	 offer	 customers	 digital	 solutions	 that	
provide	seamless	and	extensive	benefits	to	their	busi-
nesses	 and	 support	 them	 in	 achieving	 their	 growth	
trajectories.	 CIB	 Business	 Online	 seeks	 to	 become	 a	
convenient,	 secure,	 and	 cost-effective	 platform	 for	
trade	 and	 supply	 chain	 finance,	 cash,	 treasury,	 and	
lending	services.	

Innovation and FinTech Activities 2017
CIB	FinTech	Engagement	was	initiated	to	cater	to	Fin-
Tech	startup	needs,	offering	them	better	opportunities	
for	survival.	In	2017,	we	established	an	echo-model	of	
support,	 built	 strategic	 alliances	 that	 serve	 CIB’s	 fi-
nancial	inclusion	objectives,	and	formulated	a	pipeline	
of	FinTechs	that	we	can	grow	and	take	to	market.

In	line	with	our	continuous	efforts	and	commitment	
to	 empower	 our	 staff	 to	 innovate	 and	 digitise	 our	
products	 and	 services	 to	 deliver	 a	 more	 dynamic,	
engaging	 customer	 experience,	 we	 have	 launched	
CIB	Digital	Studio.	Our	studio	will	act	as	an	innova-
tion	hub	to	focus	on	fostering	an	entrepreneurship	
culture	 that	 will	 challenge	 employees	 to	 innovate	
and	accelerate	our	digital	proposition.	This	will	de-
velop	the	services	provided	across	electronic	chan-
nels	to	individuals	and	enterprises	that	allow	a	more	
dynamic	and	engaging	customer	experience.

Startup Acceleration Activities
In	addition	to	launching	the	third	cycle	of	the	AUC	
V-lab	for	five	promising	startups	this	year,	2017	saw	

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2017 In rEVIEW / Digital Banking and GTS

CIB	 conduct	 the	 first	 hackathon	 in	 Egypt	 in	 col-
laboration	with	Angel	Hacks.	The	activity	sought	to	
create	 financial	 inclusion	 in	 the	 Egyptian	 market,	
with	 themes	 covered	 including	 financial	 literacy,	
micro	lending,	micro	saving,	and	micro	insurance.	
The	selected	startups	became	part	of	the	third	AUC	
V-lab	cycle,	with	the	event	improving	the	relevance	
and	quality	of	admitted	startups	notably.

After	 having	 worked	 extensively	 with	 FinTechs,	 CIB	
came	to	the	conclusion	that	to	create	an	impact	on	the	
FinTech	 landscape	 in	 Egypt	 and	 to	 uncover	 tangible	
value,	 it	needs	to	operate	beyond	 funding	and	accel-
eration	activities.	Therefore,	the	Bank	took	steps	to	es-
tablish	a	FinTech	ecosystem,	which	will	allow	FinTech	
startups	to	develop	new	products	quickly	by	providing	
access	to	technology,	helping	to	navigate	the	complex	
compliance	and	regulation	landscape,	and	making	it	
easier	to	penetrate	the	Egyptian	market.	The	ecosys-
tem	 will	 enable	 a	 framework	 within	 which	 CIB	 can	
establish	strategic	alliances	with	key	partners	across	
different	industries,	creating	new	business	opportuni-
ties	enabled	by	new	digital	business	models.

As	 part	 of	 our	 efforts	 to	 back	 programs	 that	 build	
entrepreneurship	 efforts	 at	 universities,	 we	 co-
designed	a	program	with	a	well-known	tech	hub	to	
build	 financial	 literacy	 and	 entrepreneurial	 capac-
ity	among	students	at	the	universities	of	Ain	Shams,	
Cairo,	 Suez	 Canal	 and	 El	 Minya.	 The	 program	 will	
also	work	with	schools	to	achieve	the	same	purpose.	

Forward Strategy 
During	 2018,	 all	 innovation	 and	 FinTech	 activities	
will	 adopt	 a	 practical	 approach	 to	 value	 creation,	
with	all	activities	set	to	result	in	a	final	product	or	
service	that	can	be	commercialised.	We	will	leverage	
our	corporate	relationships	and	network	of	allies	to	
generate	 revenues	 in	 the	 short	 term,	 which	 will	 go	
hand	in	hand	with	our	capacity-building	activities	
to	ensure	innovation	activities	are	sustainable.

3.6 MN

Call Centre calls

In-House Acceleration Program 
Unlike	a	typical	accelerator,	our	vision	for	an	in-house	
accelerator	 program	 sees	 us	 inviting	 startups	 to	 sit	
one-on-one	to	develop	new	solutions	that	could	revo-
lutionise	the	sector,	enabling	us	to	operate	faster,	safer,	
and	at	a	lower	cost.	The	one-year	program	presents	a	
unique	 opportunity	 for	 talented,	 ambitious	 startups	
to	be	truly	supported	by	CIB’s	resources.	In	addition	
to	providing	industry	knowledge,	the	winning	startup	
will	be	incorporated	as	part	of	a	CIB	business	line,	and	
the	 Bank	 will	 commercialise	 the	 solutions	 on	 terms	
negotiated	as	part	of	the	initial	contract	with	the	busi-
ness.	 CIB	 plans	 to	 join	 forces	 with	 an	 international	
accelerator	 management	 firm	 to	 manage	 the	 2018	
CIB	Accelerator	as	a	step	toward	transitioning	to	the	
management	of	our	own	in-house	accelerator	in	2019.

Partnering with Mature Startups 
Because	 we	 believe	 startups	 have	 a	 huge	 potential	
to	 significantly	 enhance	 efficiencies,	 reduce	 costs,	
and	 expand	 reach	 faster	 than	 established	 compa-
nies,	 we	 plan	 to	 partner	 with	 startups	 that	 have	
been	in	business	for	one	to	five	years	and	challenge	
them	to	respond	to	issues	specified	by	the	Bank	and	
partner	with	us	on	a	revenue-sharing	basis.	This	is	
set	to	create	value	for	CIB	and	its	wide	base	of	cor-
porate	customers.	The	challenges	will	be	held	semi-
annually	 and	 will	 create	 a	 pipeline	 of	 startups	 for	

our	 in-house	 accelerator.	 Partnerships	 will	 not	 be	
limited	 to	 FinTech	 startups,	 but	 will	 include	 those	
offering	innovative	solutions	across	industries.

Co-Creation Program
We	 plan	 to	 sign	 co-creation	 agreements	 with	 key	
technology	 providers	 to	 jointly	 develop	 and	 com-
mercialise	financial/tech	solutions	targeting	the	un-
derserved	segment	or	that	solve	corporate	customer	
problems.	 Solutions	 built	 will	 be	 commercialised	
to	 our	 corporate/business	 banking	 database	 on	 a	
revenue-sharing	 basis	 between	 CIB	 and	 the	 tech-
nology	providers.	This	endeavour	is	set	to	serve	all	
other	innovation	initiatives	without	utilising	any	of	
the	limited	in-house	IT	resources.

Global Securities Services
Global	 Securities	 Services	 (GSS)	 continued	 to	 main-
tain	its	leadership	in	the	Egyptian	market	in	2017,	with	
a	total	market	share	of		20%.	The	year	also	saw	the	divi-
sion	increase	the	value	of	total	assets	under	custody	to	
EGP	334	billion	compared	to	EGP	310	billion	in	2016.	

 2017 Achievements

•	 Launched	 sub-account	 services	 for	 international	
securities	 through	 opening	 segregated	 sub-ac-
counts	for	brokerage	companies	under	CIB’s	main	
account	held	at	international	clearing	depositories.
•	 Renewed	the	CIB	GDR	agreement	with	deposi-
tory	bank	Bank	of	New	York	Mellon	(BNYM)	for	
another	five	years.

•	 Named	 the	 best	 sub-custodian	 bank	 in	 Egypt	
by	 Global	 Finance	 Magazine	 for	 the	 quality	 of	
services	rendered.

•	 Grew	our	securities	portfolio	by	EGP	3	billion.	
•	 Assigned	BNYM	as	sub-custodian	for	three	new	
GDR	programs	(Amer	Group,	Porto	Group,	and	
Madinet	Nasr	for	Housing	&	Development).
•	 Acquired	 three	 new	 transactions	 with	 a	 total	
value	of	EGP	2.3	billion,	maintaining	our	posi-
tion	as	the	leading	trustee	agent	in	the	market	

+460k

IVR users

with	15	out	of	17	securitisation	SPVs	for	a	total	
value	of	EGP	10.5	billion.

•	 Maintained	 our	 leading	 position	 as	 the	 local	
sub-custodian	 for	 all	 Egyptian	 GDR	 pro-
grams,	 handling	 16	 current	 programs	 with	 a	
portfolio	of	EGP	35	billion.	

Forward Strategy 
In	2018,	GSS	will	enhance	the	sub-accounts	services	
through	 providing	 financing	 services	 to	 brokerage	
companies	to	settle	international	securities	(GDRs)	
and	increase	the	volume	of	trading.	

Digital Governance
The	 Digital	 Governance	 division	 was	 created	 as	 a	
dedicated	 entity	 to	 manage	 collaboration	 between	
the	 Digital	 Banking	 and	 GTS	 teams,	 bank	 gover-
nance	support	functions,	and	the	CBE	with	the	fol-
lowing	main	ongoing	objectives:

•	 Coordinating	 and	 planning	 for	 Management	
Committee	deliverables	and	reporting,	such	as	
memos,	SLAs,	department	strategies,	etc.

•	 Leading	partnerships	to	provide	new	products	to	
simulate	 financial	 inclusion,	 such	 as	 providing	
mobile	wallet	services	to	microfinance	entities.

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2017 In rEVIEW

Coo  
Area

CIB	 embraces	 advancement,	 putting	 in	 place	 a	
long-term	vision	that	is	set	to	be	achieved	through	
ongoing	 technological	 progression,	 enhancing	 in-
frastructure,	and	optimising	operational	efficiency.	
This	 year,	 the	 COO	 Area	 continued	 the	 journey	 it	
began	over	two	years	ago	to	transform	the	Bank	into	
one	 that	 is	 responsive	 to	 dynamic	 market	 changes	
by	exploiting	the	power	of	technology	and	security	
as	enablers	for	achieving	our	business	roadmap	and	
position	 customer	 experience	 enhancement	 as	 the	
pinnacle	of	fulfilling	our	business	strategy.

During	 2017,	 we	 took	 steps	 to	 fulfil	 that	 strategy	 by	
diligently	delivering	and	monitoring	various	business	
projects	 and	 initiatives,	 with	 special	 focus	 given	 to	
implementing	 the	 Security	 Strategy	 milestones	 and	
enhancing	environment	security.	This	was	particular-
ly	important	to	cater	to	our	Transformation	Program	
and	digitisation	concept	and	to	provide	a	more	secure	
environment	for	our	customers	to	bank	safely.

The	 Operations	 Group	 implemented	 several	 auto-
mation	 and	 process	 reengineering	 initiatives	 to	
increase	operational	efficiency	and	reduce	process-
ing	 turnaround	 time	 to	 contribute	 to	 enhancing	
customer	 experience	 and	 staff	 productivity.	 This	
included	the	upgrade/change	of	the	existing	back-
end	 workflow	 system	 to	 reduce	 operational	 com-
plexities	 and	 enhance	 efficiency.	 In	 other	 areas,	
continuous	 focus	 was	 given	 to	 enhancing	 service	
standards	with	significant	improvement	noted	for	
Call	Centre	Service	Levels	efficiency	through	a	new	
Customer	 Relationship	 Management	 (CRM)	 sys-
tem	 that	 significantly	 increased	 the	 capability	 of	
the	 Call	 Centre	 at	 managing	 customers’	 inquiries	
and	requests	in	an	efficient	manner.	

We	 aligned	 our	 customer	 centric	 focus	 with	 the	
Bank’s	 digitisation	 strategy	 with	 the	 aim	 at	 tak-
ing	customer	satisfaction	to	the	next	level	through	
developing	 products,	 services,	 and	 initiatives	 that	
contribute	 to	 delivering	 an	 exceptional	 customer	
experience.	In	keeping	with	this,	the	Bank	invested	
heavily	in	improving	its	IT	infrastructure,	systems,	
and	 service	 stability	 and	 scaling	 up	 its	 infrastruc-
ture	 base	 to	 keep	 pace	 with	 changing	 industry	
dynamics.	This	is	set	to	support	CIB’s	agenda	by	de-
livering	a	significant	number	of	strategic	programs,	
including	 an	 enhanced	 online	 banking	 platform	
for	retail	customers,	new	corporate	online	banking	
channels,	CRM,	and	others.	

Our	 Corporate	 Customers	 can	 also	 now	 enjoy	 a	
completely	 new	 online	 banking	 platform	 with	
several	newly	added	features,	better	performance,	
and	new	user	interface.	The	new	platform	aims	at	
increasing	 our	 Corporate	 and	 Business	 Banking	
customers’	wallet	share.	

Our	 human	 capital	 development	 continued	 to	 be	
an	 area	 of	 focus.	 In	 2017	 we	 concentrated	 on	 our	
resource	augmentation	plan	by	hiring	the	required	
calibres,	and	increasing	staff	knowledge	through	a	
wide	 spectrum	 of	 technical	 and	 soft	 skill	 training	
programs	 provided	 locally	 and	 overseas.	 This	 was	
coupled	with	numerous	initiatives	for	staff	develop-
ment,	recognition,	and	supporting	innovation	such	
as	 the	 roll	 out	 of	 an	 internal	 Think	 Tank	 initiative	
that	allowed	staff	from	across	all	Bank	functions	to	
contribute	 ideas	 on	 how	 to	 enhance	 the	 customer	
experience	 and	 increase	 operational	 efficiency.	 A	
new	recognition	program	was	launched	this	year	—	
CIB	Star	Award	—	which	is	a	Customer	Experience	

Excellence	 motivational	award	that	gives	CIB	staff	
the	 chance	 to	 become	 leaders	 in	 incorporating	 a	
customer-centric	 approach	 in	 every	 aspect	 of	 a	
customer	 journey	 and	 demonstrating	 a	 passion	 to	
exceed	customers’	expectations.

CIB	continued	with	its	branch	expansion	strategy	to	
increase	its	reach	to	customers	across	the	country,	
delivering	eight	new	branches	this	year	and	bring-
ing	the	total	number	of	CIB	branches	to	196.	

Our	digital	approach	led	to	an	accelerated	growth	
in	 ATMs	 this	 year,	 with	 an	 additional	 135	 ATMs	
added	since	the	beginning	of	2017	for	a	total	of	819	
ATMs	across	Egypt.

The	 COO	 Area	 continues	 to	 support	 and	 enable	 the	
delivery	 of	 the	 Bank’s	 aggressive	 business	 strategy,	
targeting	 the	 exponential	 growth	 of	 our	 customer	
base.	 We	 have	 built	 a	 strong	 and	 robust	 support	
structure	 to	 deliver	 our	 Transformation	 Program	
and	 incorporating	 data	 analytics	 and	 customer	
behaviour	 insights	 in	 our	 decision-making	 process.	
We	 continue	 to	 work	 on	 improving	 our	 operational	
efficiency	 in	 parallel	 with	 the	 gradual	 shift	 toward	
digitisation.

Information Technology
Over	the	past	couple	of	years,	IT	has	become	the	major	
catalyst	 for	 CIB	 to	 implement	 and	 fulfil	 its	 business	
strategy	at	all	levels	in	the	organisation.	As	part	of	the	
Transformation	 Program,	 we	 took	 a	 detailed	 look	 at	
our	 core	 banking	 platform	 to	 assess	 its	 readiness	 to	
cater	to	our	future	business	requirements	and	sustain	
our	competitive	edge.	Our	objective	is	to	progress	to	
the	latest	core	banking	application	version	to	leverage	

more	of	the	systems’	features	and	its	effective	main-
tenance	and	efficiency	to	cater	for	new	product	solu-
tions	and	our	customer	segmentation	strategy.

Data	 analytics	 will	 accelerate	 and	 maximise	 the	
ability	 to	 effectively	 create,	 integrate,	 and	 manage	
data	for	the	organisation.	Insights	from	Big	Data	can	
enable	the	Bank	to	make	better	decisions,	which	has	
already	began	to	bear	fruit	in	collaboration	with	IT.	

Focus	 was	 given	 to	 reinventing	 consumer-banking	
engagement	 and	 facilitating	 the	 proximity	 and	
diversity	 of	 services	 for	 the	 existing	 consumer	
internet-banking	 model.	 Extensive	 technical	 up-
grades	and	a	face	lift	was	conducted	to	enhance	our	
Internet	 Banking	 services,	 empowering	 the	 Bank	
with	web	technologies	and	key	features	along	with	
interactive	 elements.	 At	 the	 start	 of	 the	 year,	 we	
launched	 our	 Mobile	 Banking	 application	 to	 pro-
vide	 customers	 with	 access	 to	 their	 accounts	 24/7	
and	 facilitate	 greater	 interaction	 and	 engagement	
between	the	Bank	and	customers.

One	of	the	main	objectives	we	initiated	for	this	year	
was	laying	the	foundation	for	clear	digital	guidelines	
that	 can	 be	 used	 to	 develop	 and	 extend	 a	 unified	
user	 experience/interface	 across	 different	 digital	
touch	 points	 such	 as	 the	 website,	 Mobile	 Banking,	
and	 Internet	 Banking.	 A	 comprehensive	 program	
for	upgrading	our	digital	platforms	is	being	under-
taken	over	the	next	two	years.

CIB	was	the	first	bank	to	implement	Zero	Data	Loss	
Recovery	 capabilities	 for	 a	 number	 of	 our	 core	 da-
tabases	 as	 part	 of	 the	 Continuous	 Data	 Protection	
initiative.	We	continue	to	examine	our	capabilities	

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2017 In rEVIEW / COO Area

ATM Progression 

555

588

641

748

819

2013

2014

2015

2016

2017

through	running	live	drills	of	our	services	and	sys-
tems	from	alternate	sites	in	a	seamless	manner	with	
no	 impact	 on	 our	 customers,	 emphasising	 CIB’s	
commitment	 to	 provide	 continuous	 services	 to	 its	
customers	and	manage	any	disruptive	situations.	

2017	was	a	very	rewarding	year	for	IT.	We	acquired	
the	certification	for	Capability	Maturity	Model	Inte-
gration	(CMMI	L2)	designed	to	address	IT	Develop-
ment	 and	 Project	 Management	 and	 ensure	 IT	 can	
achieve	 and	 comply	 with	 industry	 best	 practices.	
CIB	 received	 Hewlett	 Packard	 Enterprise’s	 (HPE)	
Shining	Star	Award	at	their	global	forum	in	Dublin	
for	the	successful	implementation	of	HPE’s	monitor-
ing	tool.	CIB	was	also	awarded	the	Best	Data	Protec-
tion	Strategy	award	during	the	Dell-EMC	Customer	
Experience	 Day	 Event,	 becoming	 the	 first	 bank	 to	
receive	 the	 honour	 regarding	 its	 2016	 strategy	 of	
Continuous	Data	Protection.

Operations, Channels, and Customer 
Experience
Operations,	 channels,	 and	 customer	 experience	
are	the	three	most	important	inter-related	pillars	
targeting	the	enhancement	of	customer	loyalty	and	
satisfaction.	In	late	2016,	proactive	Key	Service	In-
dicators	were	set	up	to	measure	services	from	the	
customer	 perspective.	 We	 took	 efforts	 to	 improve	
the	 customer	 journey	 across	 all	 consumer	 digital	
channels	 to	 support	 our	 digital	 strategy	 and	 in-
crease	our	customer	migration	to	digital	channels	
while	optimising	the	customer	journey	and	reduc-
ing	the	cost	to	serve.	Significant	improvement	was	
noted	across	all	Key	Service	Indicators,	and	to	en-
sure	continued	focus	on	customer	satisfaction,	Net	
Promoter	 Score	 surveys	 are	 conducted	 across	 all	
segments	 and	 service	 channels.	 A	 new	 complaint	
management	module	was	launched	on	the	CRM	ap-
plication,	 which	 has	 reduced	 complaint-handling	
time	and	enhanced	our	customers’	satisfaction.

Customer	centricity	was	taken	to	the	next	level	for	
Corporate	 and	 Business	 Banking	 customers	 this	
year	 with	 the	 launch	 of	 a	 new	 Corporate	 Branch	
model	 specialised	 in	 exclusively	 serving	 Corporate	
Customers.	 Five	 branches	 are	 currently	 operating	
and	additional	branches	are	a	work	in	progress.	The	
new	model	aims	to	provide	a	unique	experience	for	
our	 Corporate	 Customers,	 serving	 them	 more	 ef-
ficiently	and	enhancing	waiting	time	by	breaking	off	
from	retail	branches.

To	make	more	space	for	our	front-liners,	a	number	
of	initiatives	were	undertaken	(either	process	reen-
gineering	or	digitisation)	to	decrease	service	areas	
at	branches	from	35%	to	20%	and	expand	the	space	
available	to	serve	clients.	

A	large	share	of	this	year’s	initiatives	were	aimed	
at	providing	customers	with	new	services,	such	as	
the	launch	of	contactless	cards	and	POS	tap-and-
go	technology	for	merchant	terminals	and	adding	
a	new	service	to	send	a	monthly	SMS	to	inform	all	
cardholders	of	their	basic	account	information.	A	
new	ATM	monitoring	tool	was	successfully	rolled	
out	to	maximise	availability	and	enhance	the	cus-
tomer	 experience.	 More	 migration	 initiatives	 to	
digital	channels	were	introduced,	such	as	accept-
ing	 tuition	 fees	 over	 ATMs	 to	 offload	 the	 branch	
network,	and	several	enhancements	were	applied	
to	 the	 IVR	 call	 tree	 to	 facilitate	 IVR	 self-service	
and	 offload	 Call	 Centre	 agents.	 We	 also	 began	
sending	an	activation	SMS	for	credit	cards	to	al-
low	customers	to	activate	their	cards	by	sending	
a	 text	 message	 to	 a	 pre-defined	 number,	 which	
has	offloaded	the	Call	Centre	by	around	40%	and	
increased	customer	satisfaction.	

We	 kicked	 off	 the	 Operations	 Group	 Automation	
Roadmap	 to	 map	 our	 straight-through	 processing	
initiatives	 and	 their	 impact	 on	 transaction	 turn-
around	time,	customer	handling,	and	optimisation	
of	existing	headcount.	

Sustainability	 and	 social	 commitment	 is	 a	 value	
traced	 throughout	 the	 Bank	 even	 down	 to	 day-to-
day	operations.	Our	paperless	branch	initiative	was	
launched	as	a	pilot	in	some	branches	during	the	year	
to	support	the	Bank’s	digitisation	strategy	and	en-
hance	transaction	efficiency	and	turnaround	time.	
Furthermore,	 we	 successfully	 automated	 custody	
statements	and	advises	and	improved	the	customer	
experience	 by	 providing	 one	 automated	 statement	
for	all	custody	products.

in	the	technology,	governance,	people,	processes,	and	
reporting	domains.	It	contributed	significantly	to	the	
Bank’s	capability	to	detect	and	respond	to	security-
related	 incidents,	 improve	 auditing	 and	 logging	 ca-
pabilities	 for	 top	 critical	 applications,	 and	 manage	
brand	protection	and	phishing	attempts.	

Significant	 efforts	 were	 exerted	 on	 the	 compliance	
side	this	year.	In	August,	CIB	attained	its	first	Pay-
ment	 Cards	 Industry	 –	 Data	 Security	 Standards	
(PCI-DSS)	 certification	 after	 the	 exertion	 of	 vast	
efforts	to	ensure	the	Bank’s	compliance	with	one	of	
the	most	sophisticated	security	standards	for	card-
holders’	data,	hence	providing	a	significantly	more	
secure	banking	environment	for	our	customers.	

In	compliance	with	CBE	regulations	for	mobile	pay-
ments,	 concrete	 steps	 were	 taken	 toward	 fulfilling	
the	compliance	requirements	due	in	November	2017.	
Additionally,	we	began	implementing	a	Swift	Secu-
rity	Program	(CSP)	to	meet	mandatory	compliance	
requirements	that	ensure	we	apply	swift	regulations	
in	 accordance	 with	 international	 standards.	 These	
efforts	 anchor	 the	 Bank’s	 commitment	 to	 remain	
up	to	date	with	all	regulatory,	compliance,	and	best	
practice	requirements	and	guidelines.

On	 the	 Business	 Continuity	 Management	 front,	
the	Bank	completed	the	automation	of	its	Business	
Continuity	 Planning	 lifecycle	 by	 implementing	 a	
new	automated	platform	aimed	at	improving	the	ef-
ficiency	of	managing	the	plans,	efforts,	tests,	and	the	
management	 of	 any	 disruptions	 that	 could	 impact	
the	Bank’s	operations.	CIB’s	efforts	on	this	front	are	
continuously	recognised	by	the	business	continuity	
industry,	 with	 the	 Bank	 being	 shortlisted	 for	 the	
12th	time	for	the	Global	Award	in	Business	Continu-
ity	from	the	UK-based	CIR	magazine.

Branch Progression 

153

161

187

192

196

2013

2014

2015

2016

2017

On	the	premises	and	real	estate	front,	CIB	became	
the	 first	bank	 in	 Egypt	 to	 acquire	 the	 GPRS	 Green	
Certificate,	which	was	awarded	to	the	Smart	Village	
3	Building.	CIB	is	expanding	its	footprint	in	Smart	
Village	 through	 a	 fourth	 building	 that	 is	 currently	
in	 the	 fit-out	 phase,	 and	 we	 also	 established	 and	
commenced	 operating	 a	 state-of-the-art	 printing	
centre	in	the	business	district.	The	Bank	continues	
to	 uphold	 the	 tenets	 of	 Corporate	 Social	 Responsi-
bility	 (CSR)	 by	 contributing,	 along	 with	 officials	 in	
Hurghada,	in	the	development	of	the	Hurghada	CIB	
Square	next	to	CIB’s	main	branch	through	designing	
and	implementing	the	landscape	area	in	addition	to	
installing	CIB	branding.

Security & Business Continuity
The	 evolution	 of	 security	 risks	 has	 necessitated	
that	 CIB	 develop	 its	 security	 structure	 and	 its	
functions	 to	 build	 and	 enforce	 stringent	 security	
governance	policies.	It	has	also	made	it	necessary	
to	continually	develop	our	security	functions	ma-
turity	levels	and	cover	all	governance,	risk,	compli-
ance,	and	operations/administration	aspects.	CIB	
was	able	to	embark	on	its	security	transformation	
journey	with	assurance	due	to	the	emphasis	placed	
on	building	advanced	measures	and	solutions	that	
protect	 the	 Bank’s	 customers,	 data,	 and	 market	
position.	We	started	by	defining	the	security	strat-
egy	with	two	main	directions:	Managing	Security	
Risks	and	Enhancing	Cyber	Security	Posture.

In	2017	CIB	established	the	Security	Operations	Cen-
tre	(SOC)	—	the	first	of	its	kind	in-house	SOC	in	the	
Egyptian	financial	sector	—	which	has	proven	its	im-
portance	after	the	global	hike	in	sophisticated	cyber-
attacks.	SOC	made	significant	strides	during	the	year	
and	 according	 to	 an	 assessment	 conducted	 by	 an	
international	consultant,	it	achieved	a	much	higher	
maturity	level	than	planned	in	comparison	to	other	
financial	 institutions	 in	 the	 Middle	 East	 and	 Africa	

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2017 In rEVIEW

financial  
Control Group 

During	2017,	the	Financial	Control	Group	continued	
to	 broaden	 its	 scope	 and	 functions,	 adding	 to	 CIB’s	
overall	 efficiency	 and	 market-leading	 performance,	
achieving	remarkable	success	in	four	key	milestones.	

Established	 in	 2016,	 the	 Capital	 Management	 Unit	
played	a	key	role	during	2017,	striving	to	continuously	
maintain	the	optimal	capital	mix	between	Tier	I	and	
Tier	II	capital	on	one	hand,	and	between	local	currency	
and	 foreign	 currency	 on	 the	 other.	 It	 also	 sought	 to	
achieve	the	lowest	possible	cost	while	hedging	against	
foreign	currency	fluctuations	all	the	while	proposing	
the	appropriate	cash	and	share	dividend	mix	and	ac-
commodating	for	foreseen	macroeconomic	and	regu-
latory	 developments.	 The	 unit	 has	 further	 delivered	
strong	performance	in	monitoring	the	Bank’s	capital	
performance	and	in	determining	the	optimum	capital	
buffer	 above	 regulatory	 requirements	 in	 a	 way	 that	
manages	 the	 trade-off	 between	 solvency	 and	 profit-
ability.	The	latter	was	particularly	important	in	light	of	
stringent	 regulatory	 requirements	 officially	enforced	
by	the	CBE	at	the	outset	of	2017,	namely	the	Internal	
Capital	 Adequacy	 Assessment	 Process	 (ICAAP),	 the	
Capital	 Conservation	 Buffer,	 and	 the	 Systemically	
Important	Banks	(SIB)	buffer.	Over	and	above,	the	unit	
worked	 under	 the	 umbrella	 of	 the	 Bank’s	 Enterprise	
Risk	 Management	 (ERM)	 Division	 to	 move	 from	 the	
Regulatory	to	the	Economic	Capital	Model.	

2017	 also	 witnessed	 the	 launch	 and	 proximate	
finalisation	of	the	IFRS	9	system	implementation,	
which	 is	 expected	 to	 be	 up	 and	 running	 by	 end	
of	 the	 first	 quarter	 of	 2018,	 thereby	 successfully	
meeting	the	effective	date	set	by	the	International	
Accounting	Standards	Board	(IASB).	This	ensures	

continuous	compliance	with	international	regula-
tions,	 as	 required	 for	 CIB’s	 GDR	 program	 on	 the	
London	 Stock	 Exchange.	 On	 the	 basis	 of	 the	 cur-
rent	 expectations	 for	 national	 interpretation	 of	
IFRS	 9,	 which	 has	 not	 yet	 been	 issued,	 the	 Bank	
is	expected	to	be	prepared	to	make	the	necessary	
changes	based	on	the	CBE’s	unique	interpretations	
of	 the	 standards.	 Further	 adding	 to	 the	 progress,	
the	 first	 set	 of	 IFRS	 9	 compliant	 proxy	 financial	
statements	were	produced	during	the	last	quarter	
of	2017,	allowing	for	a	better	understanding	of	the	
potential	effects	of	the	new	standard	on	the	Bank’s	
profitability	and	capital	levels.	

Starting	 in	 2016,	 the	 Financial	 Control	 Group	 took	
the	lead	in	introducing	the	Value-at-Stake	model	to	
assess	the	feasibility	of	new	and	recently	conducted	
projects,	given	the	Bank’s	considerable	capital	expen-
diture,	thereby	coping	with	the	continuous	advance-
ment	in	Information	Technology,	while	rationalising	
investment	 spending	 and	 ensuring	 the	 best	 utilisa-
tion	 of	 the	 Bank’s	 resources.	 By	 the	 first	 quarter	 of	
2017,	the	VAS	concept	was	fully	implemented	for	all	
strategic	projects	with	clear	and	defined	guidelines,	
being	monitored	on	a	quarterly	basis	to	include	the	
updated	 performance	 of	 the	 projects	 in	 the	 post-
implementation	phase.

Finally,	 and	 in	 line	 with	 CIB’s	 commitment	 to	
maintain	the	trust	of	its	shareholders,	the	Taxation	
Department	 played	 a	 remarkable	 role	 in	 obtaining	
clearance	 from	 the	 Egyptian	 Tax	 Authorities	 re-
garding	all	tax	obligations,	giving	CIB	shareholders	
unique	transparency	and	certainty	concerning	the	
largest	tax	liabilities	faced	by	Egyptian	companies.

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   Annual Report 2017

The Bank’s solid performance 
during the year hinged first on its 
long-term, preemptive approach 
to balance-sheet management. 

2017 In rEVIEW

Big 
data

90%

accuracy rate of CIB’s 
Anomaly Detection Model

2017	was	yet	another	challenging	year	for	the	Ana-
lytics	&	Data	Management	team	as	it	attempted	to	
overcome	several	hurdles	to	deliver	tangible	results.	
Our	 focus	 this	 year	 was	 divided	 into	 three	 axes:	
innovation,	consumer	analytics,	and	all	while	con-
tinuing	the	infrastructure	build-up	started	last	year.	

Consumer Analytics 
Consumer	analytics	and	focusing	on	customer	behav-
iour	has	been	one	of	our	goals	for	this	year,	and	likely	
years	to	come.	We	aimed	to	transform	CIB	into	a	more	
customer-centric	 organisation	 through	 numerous	
projects.	To	start,	we	completely	revamped	the	existing	
balance-based	customer	segmentation	represented	in	
the	Wealth,	Plus,	High	Net	Worth,	and	Core	segments,	
and	 a	 fully	 customised,	 i.e.	 data-driven,	 behavioural	
segmentation	 was	 proposed	 that	 puts	 the	 customer	
at	 the	 heart	 of	 the	 organisation	 and,	 hence,	 decision	
making.	 This	 puts	 more	 emphasis	 on	 lifestyle	 and	
consumption	 behaviour	 and	 will	 help	 business	 and	
product	owners	create	more	targeted	promotions	and	
propositions	and	improve	the	customer	experience.	

The	 Data	 Team	 also	 worked	 on	 establishing	an	ex-
haustive	understanding	of	the	existing	base	by	seg-
ment,	 including	 overseas	 customers.	 The	 insights	
covered	all	aspects	of	CIB	product	consumption,	in-
cluding	their	adoption	behaviour,	preferred	product	
combinations,	 and	 associated	 profitability.	 It	 was	
further	extended	to	assess	customer	activity	levels	
and	to	identify	existing	opportunities	and	threats.

To	achieve	a	360	view	of	our	customers,	several	key	
data	 science	 models	 were	 developed	 to	 provide	 a	
thorough	 understanding	 of	 a	 customer’s	 typical	
journey	 with	 the	 Bank.	 A	 churn,	 i.e.	 affinity,	 pro-
pensity	 model	 was	 developed	 to	 unify	 the	 defini-
tion	of	a	potential	churner	across	CIB	and	identify	
(score)	customers	who	are	more	likely	to	churn	in	
the	short	term	unless	targeted	with	the	right	(tai-
lored)	retention	offering.	The	model	findings	were	
coupled	with	an	assessment	of	the	potential	losses	
associated	 with	 the	 phenomenon	 of	 churn	 during	
the	 previous	 years.	 Customers	 identified	 by	 the	
model	 as	 high	 risk	 of	 churn	 can	 be	 retained	 and,	
accordingly,	 result	 in	 higher	 customer	 retention	
rates.	 Based	 on	 a	 simulation	 done	 by	 this	 model,	
there	is	a	potential	net	profit	increase	of	c.EGP	29	
million,	resulting	from	the	retention	of	33,000	cus-
tomers	per	annum	(based	on	2016	figures).

We	also	created	five	Customer	Indices	to	standardise	
reporting	 on	 customer	 performance.	 The	 main	 aim	
was	 to	 provide	 the	 Consumer	 Banking	 Team	 with	
KPIs	 that	 represent	 customer	 performance	 during	
any	 given	 period	 of	 time	 and	 thus	 enable	 stake-
holders	 to	 monitor	 and	 track	 how	 their	 behaviour	
evolves	with	new	marketing	propositions	or	pricing	
decisions.	 The	 team	 developed	 a	 segmentation	 of	
credit	card	users	by	their	top	merchant	category	code	
(MCC)	to	help	create	targeted	marketing	campaigns,	
hence	 realising	 higher	 spends	 and	 consequently	
profitability	 and	 boost	 customer	 loyalty.	 The	 team	

also	worked	on	a	post-assessment	of	Equal	Payment	
Plan	propositions	to	provide	informed	recommenda-
tions	for	enhancing	our	offerings.	Customer	Indices	
are	expected	to	have	a	non-financial	impact	on	the	
business,	but	introduced	KPIs	will	allow	Consumer	
Banking	to	track	and	monitor	how	customer	behav-
iour	 evolves	 over	 time	 with	 marketing	 campaigns	
and	strategic	decisions.	

We	 also	 joined	 forces	 with	 the	 Compliance	 Depart-
ment	to	develop	an	Anomaly	Detection	Model	with	an	
accuracy	level	of	over	90%	in	identifying	risk	and	fraud.	
It	is	worth	mentioning	that	the	worldwide	standard	for	
similar	models	at	other	banks	is	an	average	70-75%	ac-
curacy	rate.	The	model	is	expected	to	identify	irregular	
behaviour	of	retail	customers	who	use	their	accounts	
for	 business	 purposes	 and	 should	 help	 the	 Compli-
ance	 Department	 take	 necessary	 corrective	 actions	
to	ensure	CIB	continues	to	abide	by	CBE	regulations	
at	 minimum	 incurred	 costs.	 Moreover,	 it	 highlights	
potential	 opportunities	 among	 retail	 customers	 who	
need	business	services	and	support.	The	model	is	cut-
ting	down	manual	fraud	detection	time	by	at	least	50%.	

This	 year	 also	 saw	 us	 employ	 Operations	 Research	
in	a	project	focused	on	call-centre	optimisation	and	
performance	 improvement.	 The	 project	 assessed	
the	 current	 workflow	 to	 identify	 opportunities	 for	
improvement	and	used	statistical	forecasting	tech-
niques	to	help	anticipate	busy	periods.	This	will	help	
optimise	 resource	 allocation	 and	 make	 it	 easier	 to	

provide	 the	 necessary	 workforce	 when	 needed	 to	
provide	fast	and	effective	customer	service.	

We	 also	 used	 analytics	 to	 develop	 a	 simulator	 of	 a	
customer’s	 journey	 within	 branches	 that	 focuses	
mainly	on	teller	transactions.	The	main	objective	was	
to	reengineer	and	optimise	the	process	and	workflow	
within	branches,	which	will	eventually	enhance	the	
overall	 customer	 experience.	 It	 provides	 “what-if”	
and	 scenario	 analysis	 capabilities	 to	 minimise	 the	
cost	of	trial	and	error,	which	was	previously	the	stan-
dard	practice.	The	team	is	also	currently	working	on	a	
Facility	Location	model,	which	should	help	optimise	
the	 location,	 and	 hence	 costs,	 of	 any	 Bank	 facility	
established	in	the	future,	be	it	an	ATM	or	a	branch.	

As	for	our	Product	Recommendation	Engine,	the	team	
found	 this	 year	 that	 including	 risk	 appetite	 in	 deter-
mining	the	next	bundle	offered	to	customers	was	not	
significant	and	that	replacing	it	with	a	purchase	pat-
tern	would	be	of	better	value.	As	such,	a	Next	Best	Ac-
tion	(NBA)	model	was	developed	to	help	promote	the	
next	product	offering	based	on	its	estimated	appeal	to	
customers	according	to	their	existing	product	portfolio	
instead	of	focusing	on	achieving	pre-set	targets	regard-
less	of	customer	preference.	The	model	is	expected	to	
increase	product	acquisition	by	at	least	10%.	

The	 team	 was	 also	 responsible	 for	 formulating	 the	
business	case	for	the	Household	Strategy,	which	was	
built	 in	 a	 customer-centric	 manner	 and	 included	

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2017 In rEVIEW / Big Data

Human 
resources 

all	the	expected	IT	and	human	capital	investments	
and	 their	 impact	 on	 financials.	 This	 business	 case	
helped	quantify	the	segment,	product,	and	channel	
financial	targets	as	well	as	the	impact	of	process	en-
gineering	and	IT	investments	on	cost	optimisation.	

Innovation 
We	focused	our	data	innovation	efforts	this	year	not	
just	on	CIB	customers,	be	they	individuals	or	corpo-
rates,	 but	 on	 all	 data	 customers	 inside	 and	 outside	
CIB.	Whether	you’re	CIB	staff,	a	consumer,	or	a	peer,	
we	worked	on	innovations	that	can	change	the	finan-
cial	landscape	and	cement	CIB’s	leadership	position.	

The	 centre	 of	 our	 innovation	 projects	 this	 year	 was	
the	talk	of	the	financial	sector	—	Distributed	Ledger	
Technology	 (DLT)	 or	 Blockchain.	 This	 technological	
advancement	could	pose	a	serious	threat	to	the	indus-
try,	which	is	why	we’re	working	on	being	a	step	ahead	
by	working	extensively	with	EMC2	on	a	research	paper	
to	better	adapt	the	new	technology	for	the	regulatory	
and	macro	landscapes	in	Egypt.	Through	this	endeav-
our,	we	identified	the	possible	uses	as:	

•	 Operational  simplification:	 Eliminates	 man-
ual	 efforts	 required	 to	 perform	 reconciliation	
and	resolve	disputes.

•	 Regulatory  efficiency  improvement:	 Enables	
real-time	 monitoring	 of	 financial	 activity	 be-
tween	regulators	and	regulated	entities.	

•	 Counterparty  risk  reduction:	 Eliminates	 the	
need	to	trust	counterparties	to	fulfil	obligations	
as	 agreements	 are	 codified	 and	 executed	 in	 a	
shared,	immutable	environment.	

•	 Clearing  and  settlement  time  reduction:	 Inter-
mediates	 third	 parties	 that	 support	 transaction	
verification/validation	and	accelerates	settlement.	

•	 Liquidity  and  capital  improvement:  Reduces	
locked-in	 capital	 and	 provides	 transparency	
sourcing	liquidity	for	assets.	

•	 Fraud minimisation:	Enables	asset	provenance	
and	 full	 transaction	 history	 to	 be	 established	
within	a	single	source	of	truth.

CIB	joined	R3,	an	alliance	of	over	80	institutions	com-
mitted	to	delivering	the	next	generation	of	financial	
infrastructure.	 Members	 will	 collaborate	 on	 re-
search,	experimentation,	design,	and	engineering	to	
help	advance	state-of-the-art	enterprise	scale	ledger	
solutions	to	meet	banking	requirements	for	security,	
reliability,	performance,	scalability,	and	audit.

Incubation:	Fast	track	ideas	by	developing	proof	of	
concepts	and	market	propositions	quickly	to	gradu-
ate	to	accelerator	or	stop.
Research/Professional services:	Drive	delivery	with	
dedicated	Corda	business	and	technical	experts.
Acceleration:	 Accelerate	 proof	 of	 concepts	 into	
production.
Community:	 Collaborate	 with	 industry	 experts	 and	
contemporaries	within	other	R3	member	organisations.

Starting	2018,	we	plan	to	capitalise	on	the	analytics	
work	already	conducted	in	2017	in	keeping	with	our	
belief	that	data	is	the	future.	As	such,	we	plan	to	con-
tinue	harnessing	the	power	of	data	to	keep	CIB	at	the	
forefront	of	the	Egyptian	financial	sector	and	to	fulfil	
our	duty	toward	our	customers	and	shareholders.

At	CIB,	we	believe	our	people	are	the	most	important	
assets	 in	 making	 the	 Bank’s	 strategy	 a	 reality.	 Our	
Human	Resources	(HR)	strategy	focuses	on	five	main	
pillars	 to	 support	 the	 Bank’s	 expansion,	 customer	
segmentation,	 digital	 transformation,	 and	 aim	 to	
provide	 a	 superior	 customer	 experience.	 These	 pil-
lars	are:	Talent	Acquisition	and	Employee	Retention,	
Talent	Management	and	People	Development,	Com-
munication,	Reward,	and	Automation.	

The	aim	of	our	HR	strategy	is	to	help	drive	the	required	
changes	 in	 leadership,	 talent	 management,	 perfor-
mance	management,	reward	and	recognition,	personal	
development,	staff	communication,	and	organisation-
al	structures	that	are	needed	to	ensure	CIB	achieves	its	
strategic	goals	and	that	our	employees	are	satisfied.	

Talent Acquisition and Employee 
Retention
Our	hiring	strategy	in	2017	directly	aligned	with	the	
Bank’s	overall	strategy	of	identifying	critical	missing	
roles	and	formulating	tactics	to	fill	those	roles	at	the	
soonest	possible	opportunity.	We	focused	on	hiring	for	
strategic	growth	areas	and	worked	on	the	development	
of	a	young	workforce	through	the	MADP	program,	hir-
ing	a	total	of	532	new	people	during	the	year.	

Last	 but	 not	 least,	 a	 40-event	 tour	 was	 launched	
across	different	universities	and	venues	in	Egypt	to	
promote	 the	 CIB	 Employer	 Value	 Proposition	 and	
its	competitive	advantage.	This	initiative	maintains	
CIB’s	firm	commitment	toward	the	development	of	
Egyptian	youth	across	different	fields	and	preparing	
young	people	for	the	labour	market,	which	creates	
a	 new	 generation	 of	 qualified	 candidates	 who	 will	
drive	the	country’s	development	and	growth.

In	2018,	HR	will	continue	to	attract,	identify,	develop,	
and	retain	top	talents	across	all	areas	though	focus-
ing	on	delivering	a	clear	and	sustainable	recruitment	
strategy	 that	 encourages	 and	 enables	 the	 develop-
ment	 of	 internal	 talent.	 This	 is	 in	 addition	 to	 the	
identification	of	external	talent,	the	use	of	appropri-
ate	 tools	 and	 methods	 for	 recruitment,	 and	 setting	
the	 GoTo	 Recruitment	 Strategy	 for	 an	 outstanding	
candidate	experience	through	benchmarking	all	the	
recruitment	stages	from	screening	until	on-boarding	
against	top-notch	international	standards.	

CIB	 will	 continue	 to	 promote	 career	 progression	
and	people	development	for	its	talents	as	we	work	
toward	 building	 a	 strong	 internal	 talent	 pool	
while	 keeping	 headcount	 growth	 at	 a	 minimum.	
As	such,	employee	retention	is	one	the	Bank’s	key	
long-term	successes,	with	CIB	prioritising	retain-
ing	their	top	talent	and	looking	for	effective	ways	
to	keep	their	best	employees	content.	CIB’s	over-
all	 T/O	 ratio	 was	 6.4%	 as	 of	 December	 2017.	 The	
year	 also	 saw	 the	 standard	 CIB	 entrance	 exam	
replaced	 with	 a	 new	 assessment	 tool	 dubbed	 the	
Ability	Test,	which	assesses	new	hires’	numerical	
reasoning,	vocabulary,	and	critical	thinking.	

Talent Management and People 
Development
In	 2017,	 a	 comprehensive	 suite	 of	 leadership	 train-
ing	 programs	 and	 modules	 were	 resumed.	 CIB	 in-
troduced	innovative	ways	to	effectively	up-skill	and	
empower	 CIB	 managers	 with	 the	 best	 professional	
learning	 experience	 by	 building	 on	 the	 IMD	 track	
(International	 Institute	 for	 Management	 Develop-
ment)	that	was	introduced	in	2016.	

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2017 In rEVIEW / Human Resources

532

new hires

50

members of the  
lead Program

CIB’s HR strategy focuses on 
Talent Acquisition and employee 
Retention, Talent Management 
and People Development, 
Communication, Reward, and 
Automation to support the 
Bank’s growth. 

Moreover,	 the	 Frankfurt	 School	 Leadership	 Track	
was	resumed,	with	two	rounds	of	Transformational	
Leadership	taking	place	for	145	delegates	over	two	
modules.	Currently,	ongoing	agreements	are	taking	
place	with	Frankfurt	School	to	capitalise	on	the	on-
going	 journey	 for	 those	 who	 successfully	 attended	
Module	I	and	Module	II	to	pave	the	way	for	2018.

HR	 continued	 to	 enhance	 its	 talent	 management	
programs,	 introducing	 a	 newly	 revamped	 MADP	
program	in	February	2017.	The	three-month	program	
now	 allows	 all	 MADP	 trainees	 (junior	 hires)	 to	 re-
ceive	training	sessions	about	various	bank	areas	and	
product	 knowledge.	 Furthermore,	 middle	 manage-
ment	 programs	 MMDP	 and	 MMCC	 were	 revamped	
and	 consolidated	 into	 a	 single	 middle-management	
program	 (the	 CIB	 Lead	 Program).	 Executive	 man-
agement	 identified	 and	 assigned	 50	 key	 talents	 at	
the	 management	 level	 to	 the	 program,	 all	 of	 whom	
underwent	an	online	360	ELP	assessment	conducted	
by	Korn	Ferry	Hay	Group.	Key	talents	have	a	series	of	
customised	 training	 modules	 to	 attend	 (seven	 core	
and	three	optional)	throughout	2017/2018.

Given	 the	 Bank’s	 focus	 on	 delivering	 the	 best	 cus-
tomer	 experience,	 the	 Learning	 &	 Development	
Department	 (L&D)	 continued	 addressing	 service	
quality	 through	 designed	 programs	 such	 as	 the	
Icare	 program.	 The	 program	 focuses	 on	 branches,	
up-skilling	branch	managers,	front	liners,	and	back	
office	staff	on	how	to	handle	a	variety	of	customers	
while	delivering	the	best	service	quality.

In	 cooperation	 with	 the	 Marketing	 &	 Corporate	
Communication	 Department,	 L&D	 organised	 the	
Customer	 Service	 for	 Special	 Needs	 Program	 to	

coach	CIBians	on	how	to	professionally	engage	with	
customers	and	colleagues	with	special	needs.

Moreover,	 we	 launched	 the	 Service	 Award	 Rec-
ognition	 Program	 (Star	 Award)	 to	 recognise	 the	
Bank’s	best	performing	staff	in	an	effort	to	increase	
service	levels,	empower	middle	management,	and	
enhance	employee	morale.	

In	 2018,	 CIB	 will	 continue	 to	 develop	 and	 support	
the	growth	of	transformational	leadership	manage-
ment	 through	 continuing	 to	 innovate	 the	 Leader-
ship	Development	track,	which	was	developed	and	
kicked	off	in	2016,	with	the	help	of	IMD,	Frankfurt	
School,	 and	 other	 reputable	 specialised	 vendors	 in	
this	 domain.	 Its	 aim	 is	 to	 utilise	 CIB’s	 leadership	
capacity	in	alignment	with	the	Bank’s	strategy	and	
to	build	core	CIB	leadership	competencies.	

Additionally,	 L&D	 plans	 to	 build	 on	 the	 Talent	
Management	Programs	initiated	in	2017,	aiming	to	
provide	young	talent	with	comprehensive	exposure	
to	different	business	areas,	creating	a	solid	pool	of	
young	talents	and	potential	successors.

Furthermore,	 finalising	 the	 Competency	 Frame-
work	will	be	one	of	2018’s	key	priorities.	The	funda-
mental	 basis	 of	 the	 competency-based	 approach	 is	
to	understand	the	key	competencies	within	any	role,	
including	 the	 settings	that	cause	some	individuals	
to	 perform	 better	 than	 others.	 This	 takes	 place	
through	1)	understanding	what	skills	high	perform-
ers	 possess	 and	 the	 behaviours	 they	 demonstrate	
that	 are	 different	 to	 lesser	 performing	 individuals	
doing	 similar	 work,	 2)	 defining	 the	 critical	 per-
formance	 differentiators	 to	 act	 as	 a	 development	

template,	and	3)	developing	and	managing	employ-
ees	 in	 line	 with	 the	 high-performance	 template.	
Additionally,	 performance	 management	 system	
automation	 will	 be	 finalised	 and	 integrated	 with	
the	competency	framework.	These	two	vital	projects	
will	help	CIB	build	a	performance-driven	culture	by	
creating	 objective	 tools	 for	 measuring	 talents	 and	
hence	creating	a	solid	pool	of	successors.

A	plan	was	also	laid	out	to	utilise	rotation	programs	
and	 embed	 CIB	 internal	 trainers	 into	 the	 Bank’s	
framework	 to	 deliver	 a	 2018	 training	 guide	 and	
engage	with	employees	who	are	enthusiastic	about	
their	work.	This	is	set	to	be	a	positive	step	in	enhanc-
ing	CIB’s	reputation	and	brand	equity.	

CIB	 will	 continue	 to	 develop	 a	 high-performing	
culture	 where	 staff	 performance	 is	 supported,	
rewarded,	 enhanced,	 and	 managed	 effectively	
through	establishing	clear	career	paths	and	oppor-
tunities	for	career	progression.	

Communication
In	 continuation	 of	 the	 Bank’s	 efforts	 to	 foster	 a	
high-performing	 culture	 and	 ensure	 alignment	
across	divisions,	15	town	halls	were	led	by	the	head	
of	 HR	 to	 improve	 communication	 and	 increase	
performance-related	dialogue.	Moreover,	34	focus	
groups	were	conducted	across	the	Bank	to	develop	
action	 plans	 linked	 to	 the	 results	 of	 the	 2016	 Em-
ployee	Effectiveness	Survey	(EES).

HR	 will	 continue	 building	 the	 needed	 communi-
cation	 tools	 to	 enhance	 the	 level	 of	 engagement	
within	 the	 organisation	 and	 increase	 awareness.	
Accordingly,	 2017	 saw	 us	 launch	 the	 HR	 Mobile	

Application,	 integrated	 with	 the	 HR	 Oracle	 mod-
ule,	offering	Oracle	self-service	functions.

Finally,	the	fourth	EES,	which	was	postponed	from	
2017,	will	be	launched	in	2018.	EES	aims	to	assess	
the	 level	 of	 employees’	 effectiveness	 in	 line	 with	
implementing	action	plans	set	for	2016/2017.

Reward
In	 light	 of	 the	 Banks’	 objective	 to	 improve	 its	 Re-
ward	 Management	 system,	 CIB	 focused	 in	 2017	 on	
benchmarking	 the	 Bank’s	 compensation	 and	 ben-
efits	offerings	across	other	local	and	regional	banks	
by	participating	in	annual	salary	surveys	with	Korn	
Ferry	Hay	Group.	

Furthermore,	 CIB	 developed	 a	 flexible	 reward	
framework	 that	 is	 able	 to	 differentiate	 between	
front-liners,	technical,	support,	and	back-office	roles	
to	 step	 away	 from	 the	 “one-size-fits-all”	 approach.	
This	allows	us	to	place	jobholders	at	different	levels	
based	on	their	job	contribution	to	the	organisation,	
while	taking	into	consideration	talent	scarcity	in	a	
highly	competitive	market.

One	 of	 CIB	 focus	 areas	 this	 year	 was	 preparing	 a	
Job	Evaluation	program	and	revamping	our	grading	
and	salary	structure,	both	of	which	resulted	in	high	
levels	 of	 satisfaction	 after	 the	 application	 of	 a	 new	
profit-sharing	calculation	methodology.	We	aligned	
CIB	 staff	 members’	 compensation	 with	 market	
movements	to	ensure	our	external	competitiveness	
is	well	positioned	in	the	market,	enabling	us	to	at-
tract,	retain,	and	allocate	the	best	calibres.	

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15

town halls held

34

focus groups held

EES

employee effectiveness 
Survey assesses employee 
performance to align with the 
Bank’s action plan

Our	 “Total	 Reward	 Approach”	 is	 highly	 valued	
by	 staff	 and	 facilitates	 organisational	 objectives	
through	delivering	a	total	Reward	Strategy,	which	
supports	 the	 achievement	 of	 organisational	 aims	
while	 positioning	 us	 as	 an	 employer	 of	 choice.	 As	
such,	 we	 aim	 to	 implement	 a	new	 employee	stock	
ownership	 plan	 allocation	 mechanism	 directly	
linked	 to	 profit	 share	 and	 improve	 HR	 benefits	
and	 medical	 services	 across	 all	 business	 areas	 in	
collaboration	 with	 the	 Social	 Insurance	 Services	
Community	 and	 Social	 Insurance	 Fund.	 We	 also	
plan	 to	 offer	 our	 employees	 more	 special	 offers	 at	
universities,	schools,	and	clubs	and	provide	better	
offers	for	car	servicing.

Automation
Ongoing	automation	initiatives	continued	in	2017,	
seeing	 us	 introduce	 new	 technologies	 that	 auto-
mated	 numerous	 activities	 through	 introducing	
the	 Oracle	 Learning	 Management	 (OLM)	 system.	
OLM	 enabled	 all	 CIBians	 to	 view	 L&D’s	 in-house	
program	 catalogue	 subject	 to	 their	 eligibility	
criteria	 and	 allowed	 us	 to	 launch	 online	 courses	
integrated	with	the	Oracle	system.	

Going	 forward,	 we	 plan	 to	 continue	 to	 build	 on	 au-
tomation	initiatives	to	adopt	better,	more	integrated,	
and	innovative	solutions	with	functional	capabilities	
to	enhance	the	Bank’s	productivity	and	efficiency.

Risk 
Group 

The	 Risk	 Group	 (RG)	 provides	 independent	 risk	
oversight	and	supports	the	enterprise	risk	manage-
ment	 (ERM)	 framework	 across	 the	 organisation.	
The	 group	 proactively	 helps	 recognise	 potential	
adverse	 events	 and	 establishes	 appropriate	 risk	
responses,	which	in	turn	reduces	costs	and	losses	
associated	with	unexpected	business	disruptions.	
It	works	to	identify,	measure,	monitor,	control,	and	
manage	risk	exposure	against	limits	and	tolerance	
levels	 and	 proactively	 reports	 to	 senior	 manage-
ment	 and	 the	 Board	 of	 Directors	 (BoD).	 The	 area	
is	managed	by	the	Chief	Risk	Officer	(CRO),	whose	
responsibilities	include	the	day-to-day	monitoring	
of	the	following	key	areas:	credit,	investment,	mar-
ket,	 operational,	 conduct,	 liquidity,	 interest	 rate,	
security,	 reputational,	 regulatory,	 legal,	 social	 &	
environmental,	 and	 other	 non-financial	 risks,	 as	
well	 as	 the	 establishment	 of	 a	 holistic	 and	 inte-
grated	risk	management	framework.	

Overview
2017	 was	 yet	 another	 year	 of	 uncertain	 economic	
circumstances,	 but	 CIB’s	 prudent	 risk	 manage-
ment	 framework	 supported	 the	 containment	 of	
losses.	Despite	the	challenges,	the	Risk	Group	con-
tinued	to	align	and	collaborate	with	businesses	on	
product	 development	 and	 risk	 strategies	 to	 drive	
growth	 without	 compromising	 portfolio	 quality,	
which	was	 controlled	 within	 the	 risk	appetite	pa-
rameters	and	continued	to	be	on	sound	footing.

ERM

adopts an integrated and 
forward-looking risk approach 
with dynamic risk culture, 
robust data governance, and an 
adaptable technology platform

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2017 In rEVIEW / Risk Group

Risk Management Framework

Financial risks

Board of Directors, Risk, Audit, Operations & Technology Risk Committees

P
A
A
C

I

&
g
n
i
t
s
e
T
s
s
e
r
t
S

Risks

Measurements

Governance

Policies

Wholesale		
Credit	Risk

Consumer		
Credit	Risk

Business	Banking	
Credit	Risk

Liquidity	Risk

Interest	Rate	Risk

•	 Sensitivity	Model/	Default	Ratio/	
Coverage	Ratio	and	Provisioning	
Monitoring

•	 High	Lending	and	Invest-

ments	Committee

•	 Institutional	Banking	Credit	

Committees

•	 Credit	Policy

	Loss	Rates	&	Provisioning	Monitoring	

•	
•	 Leading,	Coincidental,	&	Lagged	

•	

Indicators
	Behavioural,	Segmentation,	Vintage	
&	Past	Dues	Analysis

•	 Consumer	Risk	Committee

•	 Consumer	Credit	

Policy

•	 Business	Banking	Risk	

Committees

Business	Banking	
Credit	Policy

•	 Liquidity	Gaps
•	
•	

	Net	Stable	Funding
	Liquidity	Coverage	Ratio

•	
•	
•	

	Economic	Value	of	Equity
	Earnings	at	Risk
	Interest	Rate	Gaps

•	 Asset	&	Liability	Committee

Treasury	Policy

Market	Risk

•	 Value	at	Risk

Investment	Risk

•	
•	
•	

	Internal	Rate	of	Return
	Discounted	Cash	Flow	Models
	Market	Multiples

•	 High	Lending	and	Investment	

Committee

Direct	Investment	
Policy

non-Financial risks

Operational	Risk
•	 Conduct	Risk
•	 Vendor	Risk
•	 IT	Risk

•	 Loss	Data	Base
•	 Risk	and	Control	Self-	Assessment
•	 Key	Risk	Indicators
•	 Heat	Map
•	 Global	Database
	Control	Testing
•	

Security	Risk
•	 Cyber	Risk
•	 Information	Risk

•	 Risk/Threat	Assessment	and	

Monitoring

Social	&	Environ-
mental	
Credit	Risk

•	 Portfolio	Concentration	in	High	

Social	&	Environmental	Risk	Firms	
(Category	A)

•	 Percent	of	Loans	in	S&Es	Sectors	

Exclusions	List

•	 Breaches	of	Social	&	Environmental	

Covenants	

Reputational	Risk

•	
	Employee	Survey
•	 Sentimental	Report

•	 Operational	&	Reputational	

Risks	Committee

•	

•	

•	

	Operational	Risk	
Policy
	Conduct	Risk	
Policy
	Vendor	Manage-
ment	Policy

•	 Security	Risk	Committee

•	 Security	Policies

•	 Institutional	Banking	Credit	

Committees

•	 Social	&	Envi-

ronmental	Credit	

Risks	Policy

•	 Operational	&	Reputational	

ment	Plan

•	 Crisis	Manage-

Risks	Committee

•	 Crisis	Communi-

cation	Plan

e
r
u
t
l
u
C
&
e
t
i
t
e
p
p
A
k
s
r

i

Management

first line of Defence

Second line of Defence

Third line of Defence

Business Line Management

Independent Risk Compliance 
& Legal

Independent Audit Review & 
Challenge

Identify and manage the risks 
inherent in the activities

Set frameworks and rules, monitor 
and report on execution, manage-
ment and control

Provide an independent assess-
ment for the entire process

Manage

Control

Evaluate

Governance Overview
CIB’s	risk	governance	structure	utilises	the	lines-of-
defense	 model,	 with	 a	 robust	 committee	 structure	
and	 a	 comprehensive	 set	 of	 policies	 and	 operating	
guidelines	 that	are	approved	by	the	BoD.	The	BoD,	
directly	 or	 in	 conjunction	 with	 BoD	 Committees,	
provides	oversight	of	approval	processes,	risk	levels,	
as	well	as	key	performance	and	risk	indicators.

The	CRO	and	other	risk	officers,	who	are	key	mem-
bers	of	all	credit,	consumer,	business	banking,	secu-
rity,	asset	and	liability	management,	and	operation-
al	and	reputational	risk	committees,	are	responsible	
for	the	identification,	assessment,	and	reporting	of	
all	types	of	risks	across	all	business	lines.

•	 The  High  Lending  and  Investment  Committee 
(HLIC)	 is	 an	 Executive	 Committee	 composed	
of	 members	 of	 the	 Bank’s	 senior	 management	
team.	Its	primary	mandate	is	to	manage	the	asset	
side	of	the	balance	sheet,	keeping	a	close	eye	on	
asset	allocation,	quality	and	development,	while	
ensuring	compliance	with	the	Bank’s	credit	poli-
cies	and	the	CBE’s	directives	and	guidelines.	The	
HLIC	 reviews	 and	 approves	 the	 Bank’s	 credit	
facilities	 and	 equity	 investments,	and	 there	 are	
other	Credit	Committees	responsible	for	approv-
ing	 different	 exposures	 that	 carry	 lower	 limits,	
shorter	 tenors	 and	 better	 Risk	 Ratings	 than	
those	reviewed/approved	by	the	HLIC.

•	 The  Asset  &  Liability  Committee  (ALCO)	 is	
charged	with	optimising	the	allocation	of	assets	
and	liabilities,	given	expectations	of	the	poten-
tial	impact	of	future	interest	rate	fluctuations,	
liquidity	 constraints,	 and	 foreign	 exchange	
exposures.	 ALCO	 monitors	 the	 Bank’s	 liquid-
ity	 and	 market	 risks,	 economic	 developments,	
market	 fluctuations,	 and	 risk	profile	 to	ensure	
ongoing	activities	are	compatible	with	the	risk/
reward	guidelines	approved	by	the	BoD.	

•	 The Consumer Risk Committee’s (CRC)  overall	
responsibility	entails	managing,	approving,	and	
monitoring	all	matters	related	to	the	quality	and	
growth	of	the	consumer	portfolio.	CRC	decisions	
are	guided	first	and	foremost	by	the	Bank’s	cur-
rent	risk	appetite,	in	addition	to	prevailing	mar-
ket	 trends,	 all	 the	 while	 ensuring	 compliance	
with	the	principles	stipulated	by	the	Consumer	
Credit	Policy	Guide,	as	approved	by	the	BoD.
•	 The  Security  Committee’s	 main	 objective	 is	 to	
provide	 guidance	 and	 advice	 to	 help	 maintain	
and	 improve	 all	 matters	 related	 to	 security,	 in-
cluding	information	confidentiality,	integrity	and	
availability,	as	well	as	physical	and	cyber	security,	
Bank	asset	protection,	and	workplace	security.
•	 Operational & Reputational Risk Committee’s 
(ORRC)	main	objective	is	to	oversee	Operational	
and	 Reputational	 Risks	 Management	 functions	
and	processes	independently	and	concur	on	ap-
propriate	frameworks	to	enhance	Risk	Culture.	

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2017 In rEVIEW / Risk Group

The Risk Group continued to align 
and collaborate with businesses 
on product development and risk 
strategies to drive growth without 
compromising portfolio quality.

Enterprise Risk Management (ERM)
CIB’s	ERM	Framework	is	unique	among	local	and	
regional	 peers	 and	 is	 a	 key	 pillar	 for	 the	 Bank.	
Starting	 up	 in	 2014,	 ERM	 adopts	 an	 integrated	
and	 forward-looking	 risk	 approach,	 combined	
with	 dynamic	 risk	 culture,	 robust	 data	 gover-
nance,	 and	 an	 adaptable	 technology	 platform	
while	 being	 aligned	 with	 both	 business	 and	 risk	
strategies	and	governed	by	a	robust	Risk	Appetite	
Framework.	 ERM	 uses	 risk	 oversight,	 control,	
and	governance	to	efficiently	utilise	existing	risk	
management	capabilities	and	to	help	improve	the	
operating	 environment	 and	 reduce	 operational	
surprises	and	thus	mitigate	risks.	

Risk Appetite
CIB	embeds	ERM	into	strategy-setting,	budgeting,	and	
performance	 management,	 providing	 management	
with	 information	 needed	 and	 adopting	 alternative	
strategies.	The	Bank	aligns	business	objectives	with	risk	
appetite	and	risk	tolerance,	quantifying	this	with	earn-
ings	volatility,	capital	adequacy,	and	stable	funding	as	
the	 primary	 Key	 Risk	 Indicators	 (KRIs)	 that	 cascade	
into	risk	tolerances	by	risk	category	and	risk	limits.	

Culture
CIB’s	risk	culture	encourages	effective	communication	
among	employees	to	facilitate	the	alignment	with	busi-
ness	and	risk	strategies.	It	also	promotes	an	understand-
ing	 of	 prevailing	 risks	 throughout	 the	 organisation,	
spreading	risk	culture	and	internal	controls	awareness.	
Integrity	 and	 reputation	 are	 embedded	 in	 the	 Bank’s	
culture,	being	key	requirements	to	operate	successfully.	
Risk	 Group	 plays	 an	 important	 role	 in	 spreading	 risk	
culture	 by	 expanding	 awareness	 sessions	 across	 the	
entire	organisation,	including	branch	staff,	and	holding	
tailored	programs	for	different	groups.

Identify, Measure, Manage, Monitor, and 
Report (IMMMR)
CIB	uses	the	IMMMR	approach	to	ensure	appropriate	

risk	 identification	 of	 material	 risk	 that	 may	 impact	
strategy	and	goals.	Adequate	risk	assessment	through	
a	 comprehensive	 set	 of	 measures	 and	 techniques	
prompt	 risk	 response	 through	 developing	 strategic	
tactics	 and	 contingency	 plans	 to	 mitigate	 possible	
threats,	in	addition	to	sufficient	controls	via	a	compre-
hensive	set	of	policies	and	procedures.	

Stress Testing
Stress	 testing	 is	 an	 important	 tool	 used	 by	 the	
Bank,	 for	 both	 internal	 and	 external	 reporting,	
utilising	local	and	international	best	practices.	The	
main	 purpose	 of	 stress	 testing	 is	 to	 assess	 CIB’s	
resilience	to	unfavourable	shocks,	and	its	main	tar-
get	is	to	formulate	forward-looking	strategies	that	
mitigate	 the	 effects	 of	 these	 unfavourable	 shocks	
on	the	Bank’s	financial	position.	Its	role	is	to	also	
ensure	there	is	ample	capital	for	continuity	should	
unfavourable	conditions	arise.

Limits and Policies 
CIB	 has	 a	 comprehensive	 set	 of	 risk	 management	
policies,	 limits,	 processes,	 and	 procedures,	 which	
are	regularly	updated	to	align	with	the	Bank’s	strat-
egy,	Risk	Management	Framework,	market	dynam-
ics,	 and	 CBE	 regulations.	 CIB’s	 policies,	 processes,	
and	procedures	are	communicated	throughout	the	
organisation	and	are	used	as	a	tool	of	control	over	
the	Bank’s	risk	level	and	tolerance.	

Institutional Banking (IB) Credit Risk
CIB	 continued	 to	 pursue	 its	 prudent	 growth	 mo-
mentum	 in	 alignment	 with	 the	 IB	 credit	 portfolio	
quality.	This	risk-adjusted	growth	is	a	result	of	the	
consistent	 commitment	 to	 the	 credit	 risk	 process	
outlined	via	a	comprehensive	set	of	policies	and	op-
erating	guidelines	adopted	by	Bank	staff	under	the	
supervision	of	the	BoD.	

The	 following	 are	 the	 key	 tools	 used	 in	 credit	 risk	
identification	and	assessment:

•	 Internal  Credit  Rating  Assessment  Model:	
This	 is	 used	 to	 evaluate	 corporate	 portfolio	
customers’	risk	ratings	through	several	phases,	
starting	 with	 covering	 all	 regulatory	 guide-
lines,	 consolidating	 historical	
information,	
and	translating	all	aspects	into	qualitative	and	
quantitative	measures.

•	 Credit Risk Analysis: Senior	 management	 has	
adopted	 a	 more	 risk	 forward-looking	 strategy	
in	the	credit	approval	process	to	align	risk	with	
business	 objectives.	 The	 holistic	 analysis	 plays	
a	 strategic	 role	 in	 focusing	 on	 industry	 norms	
both	domestically	and	internationally.	

Financial Institution (FI) and Country Risk
The	FI	and	Country	Risk	Team	was	formed	to	ac-
tively	collaborate	with	international	counterpar-
ties	 and	 develop	 a	 broad	 network	 of	 correspon-
dent	 relationships	 coupled	 with	 an	 efficient	 and	
prudent	approval	process.	

Social and Environmental Credit Risk 
Management 
CIB	 has	 a	 long-standing	 commitment	 to	 sustain-
able	 development	 that	 is	 deeply	 rooted	 in	 its	
operations,	 policies,	 and	 procedures.	 As	 part	 of	
the	 Bank’s	 proactive	 contribution	 to	 community	
development,	the	Social	and	Environmental	Credit	
Risk	Department	was	established	in	2014	to	focus	
on	 assessing	 the	 Bank’s	 indirect	 impact	 on	 both	
society	and	the	environment.	

United Nations Environment Programme 
(UNEP)
CIB	is	the	first	and	only	financial	institution	in	the	
Middle	East	to	have	joined	the	UNEP-Finance	Initia-
tive	 (FI).	 The	 Bank	 collaborated	 with	 the	 UNEP-FI	
team	and	members	to	address	the	role	of	financial	
institutions	 in	 achieving	 a	 worldwide	 sustainable	
finance	approach.

CRO

is responsible for the identification, 
assessment, and reporting of all 
types of risks across the Bank’s 
business lines

Consumer and Business Banking 
Credit Risk
Consumer	 and	 Business	 Banking	 Risk	 is	 managed	
via	a	robust	framework	in	which	businesses	operate,	
while	 ensuring	 portfolio	 quality	 is	 aligned	 within	
the	 Bank’s	 risk	 appetite.	 The	 Consumer	 and	 Busi-
ness	 Banking	 Risk	 Management	 structure	 ensures	
that	 risks	 are	 identified	 and	 accurately	 measured,	
controlled,	and	proactively	managed	throughout	all	
levels	 within	 the	 organisation	 through	 Credit	 Risk	
Assessment	 and	 Measurement	 models	 to	 safeguard	
the	 Bank’s	 financial	 strength	 and	 grow	 its	 market	
position,	while	ensuring	compliance	with	the	Bank’s	
business	strategy	and	regulatory	principles.	

The	 Consumer	 Credit	 Cycle	 is	 presented	 in	 five	
main	 stages:	 Strategic	 Analytics,	 Product	 Plan-
ning,	Credit	Underwriting,	Collections	&	Recover-
ies,	and	Account	Maintenance,	with	assignment	of	
different	 roles	 and	 responsibilities	 to	 manage	 the	
Consumer	Risk	structure.	

On	 the	 Business	 Banking	 front,	 the	 Bank	 has	 fo-
cused	 on	 a	 revamped	 strategy	 aimed	 at	 growing	

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and	diversifying	the	portfolio	and	portfolio	quality	
through	increased	emphasis	on	small	ticket	sizes	to	
diversify	risk	and	build	loss-absorption	capacity.	

Consumer	 and	 Business	 Banking	 products’	
portfolio	 quality	 has	 been	 sustained,	 ensuring	
advanced	 portfolio	 management	 techniques	 by	
monitoring	 all	 current	 and	 historical	 programs’	
performances.	 This	 complements	 the	 identifica-
tion	of	potential	growth	segments	and	the	detec-
tion	of	early	warning	signals.	

Liquidity and Funding Risk 
The	 main	 measures	 and	 monitoring	 tools	 used	 to	
assess	the	Bank’s	liquidity	risk	include	regulatory	
and	internal	ratios,	gaps,	Basel	III	ratios,	asset	and	
liability	 gapping	 mismatch,	 stress	 testing,	 and	
funding	 base	 concentration.	 Being	 proactive	 by	
looking	 ahead	 and	 in	 response	 to	 the	 current	 na-
tional	 and	 international	 market	 conditions,	 CIB	
pursued	a	successful	strategy	for	sourcing	liquidity	
as	a	backup	for	any	stressed	scenarios	for	deposit	
runoffs,	to	support	any	potential	growth	in	loans,	
and	comfortably	cover	any	sudden	shocks.	In	2017,	
the	 Basel	 III	 Liquidity	 Coverage	 Ratio	 (LCR)	 and	
Net	Stable	Funding	(NSF)	remained	strong	and	in	
compliance	with	regulations.	

Interest Rate Risk 
The	Bank	uses	a	variety	of	measurement	techniques	
on	the	basis	of	earnings	and	economic	value	perspec-
tives	to	measure	and	control	the	potential	impact	of	
interest	rate	risk	on	the	Bank’s	financial	position	to	
obtain	 a	 complete	 picture	 of	 exposure,	 including	
Gap	Analysis,	Economic	Value	of	Equity	(EVE),	and	
Earnings-at-Risk	 (EaR).	 CIB	 promptly	 responded	
to	 the	 challenging	 interest	 rate	 environment	 and	
assumed	 a	 more	 conservative	 and	 risk-averse	 bal-
ance	 sheet	 growth.	 The	 Bank	 tactically	 managed	
its	 asset	 mix	 and	 reengineered	 its	 balance	 sheet	
in	 a	 manner	 that	 mitigated	 the	 potential	 negative	
impact	on	earnings	and	lowered	the	volatility	of	the	
capital	base.	In	addition,	CIB	has	a	robust	interest	
rate	stress	testing	framework	that	encompasses	an	
evaluation	of	the	impact	of	extreme	market	changes	
on	the	earnings	and	economic	value	based	on	a	dif-
ferent	set	of	variables	and	assumptions.

Market Risk 
CIB	has	a	solid	Market	Risk	Management	(MRM)	
framework	 that	 measures	 and	 assesses	 market	
risk	 in	 the	 trading	 book.	 MRM	 sets	 key	 limits,	
which	is	part	of	the	Treasury	Policy	Guide	(TPG),	
to	monitor	and	control	market	risk	by	considering	

both	 the	 Bank’s	 risk	 appetite	 as	 well	 as	 the	 pro-
jected	 business	 plan.	 These	 include	 position,	
stop-loss,	and	Value	at	Risk	(VaR)	limits.	CIB	was	
proactive	 and	 assumed	 further	 FX	 devaluation	
using	multiple	scenarios	to	forecast	and	measure	
the	potential	risk	that	might	negatively	impact	the	
Bank’s	 earnings	 and	 capital.	 The	 Bank	 has	 clear	
procedures	 to	 monitor	 and	 control	 exposure	 to	
FX	risk	within	the	internally	approved	overnight,	
intraday,	and	stop-loss	limits	set	in	the	TPG.	

Operational Risk 
CIB	 maintains	 a	 comprehensive	 Operational	 Risk	
framework,	 with	 policies	 and	 processes	 designed	
to	provide	a	controlled	environment	and	to	moni-
tor	 the	 first	 line	 of	 defense	 in	 identifying	 and	 as-
sessing	 risks	 and	 controls.	 The	 Bank	 monitors	
corrective	action	plan	implementation	to	mitigate	
risks	in	systems,	human	factors,	policies,	internal	
processes,	 and	 external	 events	 using	 CBE	 guide-
lines	and	best	practices.	

Other Non-Financial Risks 
In	 2017,	 the	 Bank	 enhanced	 focus	 on	 the	 following	
non-financial	risks:

•	 IT  Risks:  Action	 plans	 are	 monitored	 and	 a	
framework	 is	 under	 implementation	 based	 on	
best	practices.

•	 Vendor  Risk:	 An	 enhanced	 framework	 has	
been	 set	 to	 ensure	 all	 vendors	 are	 evaluated,	
monitored,	and	assessed	to	meet	the	criteria	of	
qualified	suppliers.

•	 Reputational  Risk:	 The	 Bank	 has	 success-
fully	defined	ownership	of	Reputation	Risk	as	
an	 independent	 section,	 and	 a	 framework	 is	
under	development.	

•	 Conduct  Risk:	 CIB	 was	 the	 first	 Egyptian	
bank	to	establish	a	Conduct	Risk	Framework	
in	 compliance	 with	 the	 Financial	 Conduct	
Authority	(FCA),	UK.	

•	 Fraud  Risk:	 A	 dedicated	 Fraud	 Team	 was	 re-
located	 under	 Operational	 Risk	 Management	
to	 determine	 possible	 vulnerabilities	 that	 may	
lead	 to	 fraud	 events	 and	 to	 ensure	 preventive	
measures	are	in	place.	

Internal Control Management (ICM)
ICM	joined	the	Risk	Group	in	2017	to	enforce	a	pro-
active	 identification	 and	 monitoring	 of	 controls	 to	
increase	independence	&	reliability	and	better	man-
age	the	overall	risk	and	control	framework.	ICM	is	
considered	one	of	the	main	pillars	of	control,	and	it	
ensures	a	full	range	of	coverage	by	conducting	vari-
ous	 reviews	 across	 the	 entire	 branch	 network	 and	

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11

types of risks assessed 
under the Risk Management 
framework

Compliance

different	departments,	in	addition	to	special	inves-
tigations	 and	 assignments.	 This	 allows	 it	 to	 assess	
risk	 and	 compliance	 of	 the	 applied	 policies	 &	 pro-
ceedures	and	to	ensure	that	the	overall	performance	
is	 consistent	 with	 the	 pre-determined	 standards,	
plans	and	objectives.	In	addition,	ICM	provides	the	
concerned	 stakeholders	 and	 Senior	 Management	
with	 a	 comprehensive	 understanding	 on	 the	 effec-
tiveness	of	controls	for	any	corrective	action.	

•	 Developed	new	statistical	models	and	enhanced	
approaches	 for	 detection	 of	 early	 warning	 sig-
nals	and	provisioning	modules.

2018 Ongoing Forward Strategy 

•	 The	 ERM	 Framework	 strategy	 that	 will	 con-
tinue	 to	 enhance	 the	 Bank’s	 risk	 models	 for	
Credit,	Operational,	Market,	Interest	Rate,	and	
Liquidity	Risks.	

•	 Continue	 to	 enrich	 the	 framework	 for	 Non-

2017 Accomplishments 

Financial	Risks.

•	 The	Risk	Group	won	the	Middle	East	and	Africa	
awards	 for	 the	 Enterprise	 Risk	 Management	
and	 the	 Liquidity	 Risk	 Management	 from	 the	
Asian	Banker	Singapore.

•	 Enhanced	 Risk	 Culture	 via	 focused	 training	

programs.

•	 Finalise	the	implementation	of	the	IFRS9	project.
•	 Upgrade	 risk	 policies	 and	 procedures	 to	 align	

with	the	business	strategy.	

•	 Build	 a	 scalable	 risk	 infrastructure	 to	 attain	
customer	 experience	 excellence	 and	 a	 value-
based	strategy.	

•	 Reengineered	 Risk	 Assessment	 and	 associated	

•	 Expand	the	scope	and	coverage	of	the	Internal	

process	for	IB	and	Consumer	Credit	risk.

Control	Management.	

•	 Introduce	an	advanced	and	dynamic	Consumer	

Risk	Collection	&	Recovery	mechanism.

•	 Developed	 Industry	 Rating	 model	 (IRAM)	 for	
Corporate.	Consumer	Risk	predictive	analytics	
were	 developed	 to	 enhance	 risk	 identification	
and	lending	credentials.	

•	 Developed	a	Non-Bank	FI	&	Micro	Finance	Risk	

Assessment	Model.

•	 Commenced	 the	 Non-Financial	 Risks	 Frame-

work	(Reputational	and	Vendor	Risks).

•	 Revamped	the	Real	Estate	Low	Income	Scheme	
with	the	objective	of	increasing	the	penetration	
rate	to	the	unbanked	population.

The	Compliance	Group	at	CIB	is	an	independent	
unit	that	supports	the	Bank	to	pursue	its	growth	
strategies	and	indicates	its	reliability.	The	group	
provides	intrinsic	benefits	beyond	avoiding	fines	
and	penalties	that	includes	constructive	commu-
nication,	improved	overall	business	practices,	and	
better	 understanding	 of	 the	 regulatory	 environ-
ment	 and	 its	 application	 in	 practice.	 The	 group	
also	 works	 to	 ensure	 CIB	 adheres	 to	 compliance	
standards	 to	 safeguard	 the	 Bank	 against	 a	 full	
spectrum	of	compliance	risks.	

The	 Compliance	 Group	 has	 five	 divisions	 under	
its	umbrella:	

The  Policies  and  Procedures  Division	 ensures	 that	
all	controls,	laws,	and	regulations	are	embedded	in	the	
applied	 policies	 and	 procedures,	 which	 are	 periodi-
cally	reviewed	to	ensure	they	are	up	to	date.	The	divi-
sion	 is	 also	 responsible	 for	 reviewing	 and	 approving	
marketing	materials,	contracts,	and	customer	forms.

The  Corporate  Governance  and  Code  of  Conduct 
Division	 commits	 to	 follow	 international	 best	
practices	 and	 market	 standards	 by	 ensuring	 that	
a	 sound	 Corporate	 Governance	 model	 is	 in	 place.	
The	CIB	Corporate	Governance	Guidelines	provide	
the	 framework	 for	 the	 effective	 governance	 of	 the	
Bank	to	enhance	long-term	values	of	shareholders,	
employees,	other	stakeholders,	and	the	community.

The  Anti-Money  Laundering  and  Terrorism  Fi-
nancing  (AML)  Division	 monitors	 transactions	
and	 customer	 account	 activity	 and	 screens	 trans-
actions	 against	 negative	 lists	 and	 those	 related	 to	
sanctioned	 countries	 to	 avoid	 the	 Bank’s	 involve-
ment	 and	 shield	 it	 against	 money	 laundering	 and	
terrorism-financing	crimes.

The Foreign Account Tax Compliance Act (FATCA) 
Division  ensures	 the	 right	
implementation	 of	
FATCA	regulations	within	CIB	and	provides	a	yearly	
report	to	the	US	Internal	Revenue	Services	(IRS).	

The CBE Relations Division	serves	the	entire	Bank	
to	ensure	all	banking	operations	comply	with	CBE	
instructions	and	guidelines.

2017 Accomplishments 
In	 keeping	 with	 the	 preventive	 measures	 taken	 in	
2016,	 the	 Policies	 &	 Procedures	 Division	 took	 on	
new	 initiatives	 in	 2017	 to	 ensure	 the	 adherence	
to	 regulations	 and	 policies,	 while	 achieving	 qual-
ity	service	and	customer	satisfaction.	The	division’s	
main	 accomplishment	 this	 year	 was	 highlighting	
detected	 issues	 to	 the	 concerned	 business	 heads	
and	 supporting	 them	 in	 taking	 corrective	 actions	
to	comply	with	set	procedures	and	regulations.	The	
division	participated	jointly	with	the	CBE	Relations	
Division	in	tailoring	new	trade	finance	products	to	
cope	with	the	new	demands	of	CIB	customers.

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Internal 
Audit

CIB’s	 Internal	 Audit	 Group	 is	 determined	 to	 so-
lidify	its	position	within	the	Bank	and	the	market	
to	 meet	 its	 clients’	 expectations	 while	 simultane-
ously	complying	with	international	standards	(IIA	
Professional	Practice	Framework).

The	CIB	Board	Audit	Committee	is	the	backbone	of	
Internal	Audit	Group,	supporting	and	safeguarding	
the	independence	of	the	third	line	of	defence	to	over-
seeing	Operation	&	Risk	Management	activities,	ac-
cording	to	a	risk-based	audit	methodology.

The	 Internal	 Audit	 Group	 provides	 independent	
and	 objective	 assurance	 to	 its	 stakeholders,	 in	
addition	 to	 consulting	 activities	 designed	 to	 add	
value	 and	 improve	 the	 organisation’s	 operations.	
It	 supports	 senior	 management	 in	 accomplish-
ing	 CIB’s	 strategic	 objectives	 by	 assessing	 the	
adequacy	and	effectiveness	of	the	internal	control	
system.	 Concurrently,	 it	 evaluates	 and	 improves	
the	 effectiveness	 of	 Enterprise	 Risk	 Management	
and	governance	processes.

Internal	Audit	staff	are	meticulously	selected,	have	
diversified	 professional	 experience	 that	 covers	 all	
banking	 functions,	 and	 are	 backed	 by	 numerous	
professional	certifications	(e.g.	CIA,	CBA,	CPA,	CISA,	
and	MBA).	Internal	Audit	staff	are	continuously	in-
volved	 in	 internal	 and	 external	 training	 programs	
and	 regularly	 attend	 international	 conferences	 to	
increase	 their	 proficiency	 and	 update	 their	 knowl-
edge	 of	 international	 trends	 and	 methodologies,	
such	as	Enterprise	Risk	Management	(ERM),	IFRS,	
Basel,	etc.	Internal	Audit	staff	also	attend	commit-
tees	and	meetings	sponsored	by	senior	management	
to	 ensure	 they	 are	 kept	 up	 to	 date	 with	 manage-
ment’s	strategies	and	objectives.	

Triggered	by	our	belief	that	Internal	Audit	acts	as	
a	trusted	advisor	to	the	organisation,	a	new	divi-
sion	was	established	in	2017	to	provide	consultan-
cy	 activities.	 The	 division	 is	 mainly	 responsible	
for	studying	challenges	and	providing	consulting	
services	to	management	upon	request,	based	on	a	
preapproved	scope.	It	also	conducts	special	inves-
tigations,	if	required.	

This	 year,	 our	 Follow-Up	 Division	 succeeded	 in	
increasing	 its	 annual	 issues	 closure	 rate,	 while	 our	
Quality	 Assurance	 Division	 continued	 to	 regularly	
obtain	surveys	from	audited	entities	on	the	effective-
ness	and	added	value	of	the	Internal	Audit	teams	dur-
ing	the	year.	The	division	also	conducts	regular	qual-
ity	assurance	reports	after	each	Audit	Engagement	to	
ensure	we	comply	with	international	standards.	

Empowered	 by	 our	 BoD	 Audit	 Committee	 and	 in	
line	with	the	latest	international	trends,	a	complete	
synergy	 between	 Internal	 Audit	 Group	 and	 our	
strong	 Data	 Analytics	 Division	 has	 been	 created,	
which	will	increase	the	efficiency	of	the	Internal	Au-
dit	 function	 and	 provide	 a	 continuous	 monitoring	
mechanism	to	detect	early	warning	signs.	

The	Corporate	Governance	and	Code	of	Conduct	Divi-
sion	in	2017	succeeded	in	avoiding	potential	conflict	of	
interest	by	reviewing	a	considerable	number	of	depart-
ments’	 restructuring	 versus	 respective	 job	 descrip-
tions.	Moreover,	the	division	continued	with	its	efforts	
to	 handle	 staff	 issues	 while	 encouraging	 a	 culture	 of	
whistle	blowing	in	good	faith.	In	2017,	the	division	made	
sure	no	trading	of	CIB’s	stock,	either	by	employees	or	by	
insiders,	took	place	during	blackout	periods	to	promote	
transparency	and	integrity	to	shareholders.	

In	coordination	with	the	Egyptian	Money	Launder-
ing	 Combating	 Unit	 (EMLCU),	 the	 AML	 Division	
managed	 in	 2017	 to	 adopt	 a	 new	 reporting	 system	
to	 receive	 suspicious	 reports	 and	 additional	 in-
formation	 by	 using	 GoAML	 software	 (a	 product	 of	
UNODC’s	Information	Technology	Service).

Back	in	2016,	the	AML	Division	handled	the	logistics	
involved	 in	 converting	 to	 a	 fully	 automated	 moni-
toring	system	using	SAS	software	—	the	industry’s	
leading	 analytics	 software	 and	 solutions	 provider.	
In	2017,	the	system	was	partially	implemented	and	
is	expected	to	be	fully	implemented	in	2018.

In	 keeping	 with	 the	 AML	 Division’s	 ethos	 of	 con-
sistently	 enhancing	 performance	 and	 applying	 the	
highest	international	standards	and	best	practices,	
the	 AML	 team	 attended	 international	 seminars	 to	
keep	up	to	date	on	AML	trends	locally	and	globally.	
In	 doing	 so,	 a	 total	 of	 eight	 AML	 officers	 are	 now	
internationally	certified	by	the	ACAMS,	with	more	
expected	 to	 be	 certified	 in	 the	 future,	 making	 the	
team	one	of	the	highest	qualified	in	the	country.

In	 2017,	 the	 FATCA	 Division	 successfully	 uploaded	
the	 yearly	 report	 to	 the	 IRS	 as	 a	 Single	 Foreign	

Financial	 Institution	 (FFI)	 and	 another	 report	 as	
Sponsoring	Entity	for	CIB	Mutual	Funds.	After	the	
sale	 of	 CIB’s	 stake	 in	 its	 subsidiaries,	 the	 FATCA	
Division	updated	CIB’s	status	at	the	IRS	as	a	Single	
Financial	 Institution	 instead	 of	 Lead	 Institution,	
and	 for	 that	 a	 new	 Global	 Intermediary	 Identifica-
tion	Number	(GIIN)	for	CIB	was	obtained.	Moreover,	
the	 division	 is	 completing	 preparations	 for	 the	
implementation	 of	 the	 Common	 Reporting	 Stan-
dard	(CRS)	to	be	ready	for	reporting	once	Egyptian	
authorities	announce	the	target	date.

Due	to	market	conditions	 and	ongoing	changes	dur-
ing	2017,	the	CBE	Relations	Division	resumed	working	
closely	with	all	CIB	stakeholders	to	maintain	a	smooth	
workflow	and	to	ensure	compliance	with	the	regula-
tor’s	directives.	The	division	had	to	respond	to	a	sub-
stantial	 volume	 of	 daily	 inquiries	 and	 follow	 special	
CBE	approvals	for	exceptional	cases.

In	another	milestone	for	the	CBE	Relations	Division	
in	2017,	the	team	began	to	conduct	training	courses	
to	enhance	awareness	of	CBE	regulations	for	all	staff.

Strategy Going Forward 
Going	 forward,	 the	 Compliance	 Group	 will	 con-
tinue	 to	 assist	 the	 Bank	 in	 achieving	 its	 financial,	
operational,	and	strategic	goals	while	maintaining	
compliance	with	all	associated	laws	and	regulations	
through	 identifying	 institutional	 risks,	 performing	
reviews,	 investigations,	 and	 analysis.	 Moreover,	
the	 Compliance	 Group	 will	 continue	 to	 act	 as	 the	
safeguarding	 shield	 against	 a	 full	 spectrum	 of	
compliance	risk	while	upholding	compliance	issues	
through	effective	education	and	training	programs,	
and	fostering	the	values	of	knowledge,	honesty,	in-
tegrity,	respect,	and	professionalism.

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2017 In rEVIEW

Marketing and Corporate 
Communication 

Over	the	years,	CIB	has	been	well	positioned	as	the	
largest	 private	 bank	 in	 the	 market,	 strengthening	
its	brand	exposure	and	leadership	on	both	the	local	
and	 international	 spheres	 and	 being	 a	 local	 Egyp-
tian	bank	with	a	global	view.	More	importantly,	the	
Bank	 succeeded	 in	 affixing	 its	 reputation	 to	 rigid	
core	 values	 that	 revolve	 around	 loyalty,	 trust,	 and	
social	commitment.	These	values	not	only	enhance	
and	expand	our	brand	equity,	business	growth,	and	
positioning,	but	at	the	epitome	of	it	all	support	and	
contribute	to	the	financial	sector’s	growth	and	lead	
community	development	change	across	Egypt.

CIB	kick-started	2017	with	significant	international	
recognition,	having	its	brand	value	ranked	the	first	
in	Egypt	by	The	Banker’s	—	one	of	the	world’s	most	
renowned	 international	 organisations	 —	 in	 its	 list	
of	Top	500	Banking	Brands.	CIB’s	brand	value	also	
saw	a	notable	growth	rate	of	43%	to	USD	449	million	
from	USD	313	million	in	2016.	CIB	was	also	ranked	
sixth	 in	 Africa	 and	 269th	 globally,	 climbing	 57	
places	since	2016.	

Another	outstanding	achievement	for	the	Bank	was	
being	named	by	Euromoney	as	the	World’s	Best	Bank	
in	Emerging	 Markets	 for	the	 first	time	in	the	Egyp-
tian,	Middle	Eastern,	and	African	banking	sector.	The	
award	 represents	 a	 distinguished	 acknowledgment	
of	CIB’s	role	in	the	banking	sector	attained	by	a	sound	
strategic	vision,	goals,	and	defined	plans	conducted	
over	the	past	few	years	to	transform	the	Bank	into	a	
leading	full-fledged	financial	institution	and	reaffirm	
its	position	as	the	most	profitable	private	sector	bank	
in	 Egypt,	 backed	 by	 a	 dedicated	 staff.	 Though	 both	
the	economic	and	political	conditions	were	challeng-
ing	this	year,	the	Bank	also	underwent	an	aggressive	

technological	 upgrade	 plan,	 adopting	 new	 business	
propositions	and	promoting	innovation.	

As	 further	 recognition	 of	 the	 Bank’s	 best-in-class	
banking	 services	 and	 excellence	 in	 introducing	
an	 innovative,	 unique	 banking	 experience,	 CIB	
received	the	Best	Bank	in	the	Middle	East	award	by	
Euromoney.	The	award	confirms	CIB’s	robust	foun-
dation	and	consistent	development	with	a	base	built	
on	 balance-sheet	 management,	 customer-driven	
core	 banking	 strategy,	 and	 consistent	 operational	
efficiency.	These	factors	allowed	the	Bank	to	outper-
form	on	both	a	regional	and	global	level.

Awards	 received	 this	 year	 are	 international	 testi-
monies	for	CIB’s	leading	position,	outstanding	per-
formance,	and	effective	strategies	to	meet	interna-
tional	 banking	 standards	 and	 compete	 with	 other	
organisations	globally.	Such	a	strong	positioning	in	
the	market	attracts	investors	and	communicates	a	
healthy	recovery	process	for	the	Egyptian	economy.	

A	 full	 list	 of	 the	 prestigious	 international	 awards	
that	CIB	achieved	in	2017:

•	 Best	Trade	Finance	Provider	in	Egypt	by	Global	

Finance	

•	 Best	Treasury	&	Cash	Management	Providers	in	

Egypt	by	Global	Finance	

•	 Best	 Foreign	 Exchange	 Provider	 in	 Egypt	 by	

Global	Finance	

•	 Best	Bank	in	Egypt	2017	by	Global	Finance	
•	 Best	Bank	in	Egypt	by	Euromoney
•	 Best	 Securities	 Services	 Providers	 in	 Egypt	 by	

Global	Finance	

•	 Best	 Cash	 Management	 Services	 in	 North	 Af-

rica	by	EMEA	Finance	

6th 

place ranking in Africa 

•	 Best	FX	Services	in	North	Africa	by	EMEA	Finance	
•	 Best	Local	Bank	in	Egypt	by	EMEA	Finance	
•	 Most	 Innovative	 Bank–Pan	 Africa	 by	 EMEA	

Finance	

•	 Achievement	in	Enterprise	Risk	Management	in	

the	Middle	East	and	Africa

•	 Achievement	in	Liquidity	Risk	Management	in	

the	Middle	East	and	Africa

The	Corporate	Communication	team	worked	exten-
sively	on	campaigns	to	shed	light	on	the	Bank’s	ac-
complishments	by	promoting	it	across	the	world’s	
most	 prominent	 foreign	 media	 channels.	 Such	
efforts	included	securing	interviews	for	the	Bank’s	
senior	 management	 with	 leading	 media	 outlets	
such	as	Bloomberg,	The	Economist,	Reuters,	Global	
Finance,	 Global	 Markets,	 Banker	 Africa,	 Euro-
money,	 EMEA	 Finance,	 and	 The	 Financial	 Times.	
It	 also	 promoted	 the	 chairman’s	 participation	 in	
two	 significant	 international	 events:	 1)	 the	 Yahoo	
Finance!	 All	 Markets	 Summit	 in	 New	 York,	 where	
the	 chairman	 was	 the	 only	 participant	 from	 the	
Middle	 East,	 with	 his	 session	 hitting	 1.3	 million	
viewers	online,	and	2)	the	Global	Financial	Forum	
organised	by	Dubai	International	Financial	Centre	
(DIFC).	Foreign	media	campaigns	also	featured	the	
Bank’s	 achievements	 on	 digital	 media	 platforms	
with	the	placement	of	digital	banners	to	maximise	
audience	 reach,	 paint	 Egypt’s	 image	 in	 a	 positive	
light,	and	market	the	Bank’s	brand	globally,	mak-
ing	Egypt	more	attractive	to	investors.	

Similarly,	the	Bank	was	constantly	present	on	local	
and	regional	media	channels,	including	coverage	of	
the	Bank’s	achievements,	products	launches,	news,	
interviews,	and	special	editorials	across	both	print	

and	online	high-traffic	media	platforms.	The	PR	and	
media	campaigns	were	held	with	respected	publica-
tions	 such	 as	 Al-Arabiya,	 Bloomberg	 Middle	 East,	
Forbes	Middle	East,	and	MSNBC.

To	 further	 enhance	 the	 Bank’s	 online	 arena,	 the	
Marketing	 and	 Corporate	 Communications	 team	
aligned	 with	 the	 Bank’s	 strategy	 to	 develop	 its	 e-
channels	 and	 turn	 them	 into	 mobile-friendly	 por-
tals,	 using	 an	 intuitive	 and	 responsive	 design	 that	
adapts	to	tablets	and	smartphones.	Since	the	Bank’s	
internal	 communication	 channels	 are	 on	 equal	
footing	 with	 brand	 equity,	 the	 corporate	 intranet	
was	mirrored	onto	a	mobile	app	to	provide	a	more	
convenient	platform	for	CIB	employees.	

As	for	brand	positioning,	the	Bank	ensured	strategic	
and	exclusive	brand	exposure	in	the	tubes	of	Cairo	In-
ternational	Airport,	in	addition	to	its	special	brand-
ing	 across	 the	 airports	 of	 Burg	 Al-Arab,	 Hurghada,	
and	Sharm	El-Sheikh.	Events	and	sponsorships	were	
also	piloted	to	help	maintain	CIB’s	brand	identity	as	a	
positive	key	player	in	Egyptian	society.	

The	 Bank	 has	 continued	 to	 strengthen	 its	 ongoing	
commitment	to	maintain	a	positive	impact	on	soci-
ety	 through	 its	 diverse	 Corporate	 Social	 Responsi-
bility	(CSR)	activities	focused	on	recognising	Egyp-
tian	art,	culture,	social	care,	sports	and	lifestyle.	

2017	 also	 saw	 the	 Bank	 embark	 on	 a	 new	 type	 of	
sponsorship	 with	 high-level	 international	 events	
that	promoted	Egypt	and	CIB	such	as	the	Bicente-
nary	Celebration	of	Abu	Simbel	Temple’s	Discovery,	
held	 in	 Le	 Petit	 Palais	 in	 Paris	 under	 the	 auspices	
of	the	Ministry	of	Foreign	Affairs	and	the	Egyptian	

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2017 In rEVIEW / Marketing and Corporate Communication

USD MN

449

in brand value

43%

increase in brand value

Embassy	in	France.	The	event	recognised	a	UNESCO	
campaign	 to	 help	 save	 Nubia’s	 historical	 monu-
ments	 and	 was	 attended	 by	 more	 than	 600	 public	
figures.	Such	exposure	aligned	with	the	Bank’s	goal	
of	 reviving	 Egypt’s	 historical	 and	 cultural	 legacy	
and	efforts	to	boost	tourism.	

In	line	with	the	Bank’s	efforts	to	support	Egyptian	
youth,	CIB	was	the	exclusive	banking	sponsor	of	the	
‘100%	 Egyptian	 Cotton’	 fashion	 installation	 in	 the	
International	 Fashion	 Showcase	 (IFS)	 2017	 in	 Lon-
don,	 which	 featured	 Egypt’s	 best	 emerging	 design-
ers.	The	Bank	was	also	one	of	the	main	sponsors	of	
the	World	Youth	Forum	in	Sharm	El-Sheikh,	which	
represented	a	platform	to	bring	together	promising	
youth	of	diverse	backgrounds	to	send	a	message	of	
peace	 and	 harmony	 to	 the	 entire	 world.	 Similarly,	
CIB	 sponsored	 the	 Africa	 2017	 Forum,	 held	 under	
the	 patronage	 of	 the	 Egyptian	 President	 in	 Sharm	
El-Sheikh,	to	support	a	platform	for	heads	of	state,	
government,	the	private	sector,	and	business	leaders	
in	Africa	and	beyond	to	identify	critical	issues	and	
engage	in	fruitful	resolutions.	

Strengthening	 CIB’s	 leadership	 has	 always	 been	
Marketing	 and	 Corporate	 Communications’	 guid-
ing	 principle	 when	 selecting	 sponsorships	 and	
activities	 that	 reflect	 the	 Bank’s	 ongoing	 commit-
ment	 to	 maintaining	 a	 positive	 impact	 on	 society.	
As	 such,	 CIB	 made	 active	 contributions	 to	 diverse	
sponsorships	and	events,	which	included:	

CSR

•	 Sawy	Culture	Wheel
•	 KidZania
•	 Autism
•	 Beena	Initiative
•	 Zawya
•	 Squash	for	Everyone

Quality, Lifestyle, and Sports

•	 IMAX,	 Americana	 Plaza	 and	 Point	 90	 cinema	

complex

•	 Egyptian	Squash	Federation
•	 El-Gouna	E-Bikes
•	 Inter-Embassy	Football	Tournament	

Art and Culture

•	 100%	Egyptian	Cotton
•	 Night	with	Art	at	the	Egyptian	Museum
•	 La	Biennale	di	Venezia
•	 Youth	Salon
•	 Upper	Egypt	Salon
•	 Aisha	Fahmy	Palace	Renovation

Business

•	 Money	and	Finance	Conference	
•	 ICT
•	 American	Chamber	of	Commerce	in	Egypt	
•	 Curing	Tourism	Conference	
•	 Unifying	Religions	Conference	
•	 Money	and	Finance

Throughout	all	our	events,	the	Creative	and	Produc-
tion	 team	 served	 as	 a	 supportive	 arm	 by	 creating	
educational	videos	and	rebranding	designs	to	help	
communicate	 messages	 and	 align	 with	 the	 Bank’s	
identity	in	a	more	creative	and	innovative	manner.	

On	 the	 marketing	 communication	 front,	 the	 team	
worked	 this	 year	 on	 launching	 regular	 campaigns	
for	 new	 products	 focused	 on	 branding,	 and	 hence	
creating	a	bond	between	the	brand	and	the	custom-
er.	We	relaunched	in	early	January	the	Heya	credit	
card	with	an	extravagant	event	at	the	Nile	Ritz	Carl-
ton	 Hotel	 attended	 by	 high-end	 Heya	 customers	
as	 well	 as	 prominent	 figures.	 Multiple	 campaigns,	
promotions,	 and	 partnership	 launches	 in	 various	
specialties	were	also	initiated	to	enhance	the	Bank’s	
customer	 experience	 offering.	 These	 ranged	 from	
campaigns	 empowering	 women	 such	 as	 the	 Top	
50	 Women	 event,	 to	 promotions	 including	 CIB-
Egyptair	Mileseverywhere,	the	Instalment	Payment	
Plan	campaign,	and	Bonus	Loyalty	program.	

Wealth	 Customers	 were	 invited	 to	 two	 CIB	 spon-
sored	 events	 that	 align	 with	 the	 lifestyle	 of	 the	
segment,	 including	 the	 Ahl	 Masr	 Ramadan	 Event	
featuring	 prominent	 classical	 composer	 Omar	
Khairat	 and	 mega-star	 Amr	 Diab’s	 summer	 con-
cert	 in	 Marassi.	 Many	 offers	 and	 promotions	 were	
customised	to	Wealth	customers,	including	but	not	
limited	to,	complimentary	loyalty	points	on	Bonus	
program	and	free	five-star	hotel	vouchers.

The	 Bank	 also	 took	 significant	 strides	 in	 launch-
ing	 digital	 campaigns	 to	 align	 with	 the	 Bank’s	
overarching	 digitisation	 strategy	 to	 embody	 in-
novation	 and	 transformation.	 Building	 on	 product	
proximity	 to	 customers,	 we	 launched	 in	 2017	 the	
Mobile	 Banking	 campaign	 in	 addition	 to	 the	 ATM	
Tuition	Fee	campaign,	which	allows	universities	to	
accept	 tuitions	 through	 our	 ATM	 network.	 More-
over,	we	revamped	the	CIB	website	to	make	it	more	
user	 friendly	 and	 launched	 upgraded	 features	 and	
capabilities.	 Not	 only	 did	 this	 boost	 traffic	 to	 the	
website	 significantly,	 but	 it	 greatly	 increased	 our	
brand	 equity.	 The	 Bank	 also	 employed	 a	 variety	 of	
online	 advertising	 tools,	 up	 to	 date	 with	 industry	
trends,	 ranging	 from	 search	 engine	 marketing	 to	
display	ads,	to	social	media	sales	leads	generations	
that	provided	a	wealth	of	data	and	sales	leads	for	a	
spectrum	of	products	allowing	the	Bank	to	reach	a	
wider	audience	with	minimal	cost.

Other	campaigns	launched	this	year	were	ones	to	
increase	limits	on	Internet	Banking	transfers,	the	
CBE	 campaign,	 Smart	 Wallet	 campaign,	 and	 the	
visually	 impaired	 inclusion	 campaign.	 Addition-
ally,	the	Bank	focused	on	launching	personal	loan	
initiatives	 such	 as	 the	 Self-Employed	 campaign,	
which	 sought	 to	 help	 self-employed	 customers	
achieve	their	dreams	by	offering	them	loans	with	
a	tenor	of	up	to	eight	years	and	a	loan	amount	of	
up	to	EGP	500,000.	

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CIB  
AFFILIATES

CIB AFFILIATES

CIB 
Affiliates 

Falcon Group
Established	in	2006	as	a	joint	venture	between	CIB,	
the	CIB	Employees	Fund,	Al-Ahly	for	Marketing,	and	
other	 private	 entities,	 Falcon	 Group	 management’s	
strategy	is	centred	on	service	excellence.	The	compa-
ny	provides	a	plethora	of	services	including,	but	not	
limited	to:	security	services,	money	transfer,	techni-
cal	 systems	 and	 security	 products,	 public	 services	
and	project	management,	and	tourism	and	concierge	
services	to	a	variety	of	industries	such	as	the	indus-
trial,	commercial,	tourism,	and	public	sectors.	

The	 group	 provides	 state-of-the-art,	 holistic	 solu-
tions	tailored	to	every	client’s	specific	requirements.	
Falcon	Group’s	key	strength	lies	in	its	single-point-of-
contact	 solutions	 that	 ensure	 it	 provides	 consistent	
services	at	the	highest	quality,	lowest	risk,	and	with	
great	flexibility	at	a	reasonable	cost.	

Falcon for Security Services 
Falcon	for	Security	Services	has	been	the	main	secu-
rity	service	provider	for	several	top-tier	government	
and	non-government	organisations,	such	as	the	Unit-
ed	Nations,	and	a	number	of	embassies	in	Egypt.	With	
a	portfolio	of	over	630	clients,	the	company	provides	
services	such	as	property	protection,	event	security,	
corporate	security	and	training,	personal	protection,	
as	 well	 as	 safety	 and	 industrial	 training	 to	 some	 of	
the	biggest	companies	in	Egypt.	The	company	values	
clients	as	business	partners,	dedicated	to	providing	
them	with	the	highest	quality	of	service	and	treating	
their	goals	and	objectives	as	its	own.	

200%	in	2017,	with	the	year	seeing	the	company	or-
ganise	events	such	as	the	Egypt	Can	Conference,	
Auto	 Mac	 Formula,	 African	 Champion’s	 League	
matches,	and	China	Trade	Fair.	

•	 The	 company	 achieved	 a	 market	 share	 of	 60%	
this	 year	 and	 aspires	 to	 maintain	 its	 market	
leadership	 by	 growing	 both	 organically	 and	
through	acquisitions.	

Forward-looking Strategy
As	 part	 of	 the	 group’s	 goal	 of	 providing	 top-notch	
solutions,	 Falcon	 companies	 plan	 to	 use	 managed	
service	 providers	 for	 its	 activities.	 The	 group	 also	
expects	to	target	prominent	institutions	and	clients	
such	as	Amer	Group	and	Eni	Company	for	Petroleum	
Services	to	add	to	its	roster	of	clients	while	simulta-
neously	 expanding	 its	 product	 and	 service	 offering	
to	ensure	clients	remain	fully	satisfied	and	confident	
in	them	as	their	number	one	choice	in	terms	of	effi-
ciency	and	customer	service.	In	2018,	the	group	plans	
to	expand	its	market	presence	by	25%.

Falcon for Public Services and Project 
Management 
Falcon	 for	 Public	 Services	 and	 Project	 Management	
operates	 all	 facility	 systems	 to	 the	 comfort	 and	 sat-
isfaction	 of	 facility	 occupants.	 The	 company	 offers	
general	 cleaning,	 landscaping,	 façade	 cleaning,	 and	
marble	polishing	at	the	highest	quality,	efficiency,	and	
cost	effectiveness.	Falcon	for	Public	Services	and	Proj-
ect	Management	holds	a	market	share	of	20%,	serving	
a	large	client	base	out	of	300	different	locations	in	2017.	

2017 Achievements

2017 Achievements

•	 Falcon	for	Security	Services	achieved	its	2017	goal	
of	working	with	numerous	prominent	institutions	
and	added	new	segments	of	clients	through	secur-
ing	 several	 projects	 such	 as	 the	 new	 conference	
hall,	Porto	Sokhna,	and	El	Zamalek	Sporting	Club.	

•	 Increased	income	in	2017	to	45%.
•	 Increased	the	percentage	of	securing	public	events	

•	 Through	considerable	efforts	to	build	solid	relation-
ships	and	 gain	 the	 trust	 and	 confidence	 of	 public	
and	private	institutions,	the	company	succeeded	in	
signing	on	several	new	clients	such	as	a	new	confer-
ence	hall,	Toshiba	El	Araby	Group,	and	Cequens.	
•	 The	 company	 has	 also	 been	 able	 to	 renew	
important	 contracts	 such	 as	 with	 the	 Port	

Said	 Security	 Directorate,	 the	 Embassy	 of	 the	
Sultanate	of	Oman,	the	Embassy	of	the	State	of	
Kuwait,	and	Mall	of	Arabia.	

Forward-looking Strategy
The	 company’s	 strategy	 is	 based	 in	 its	 firm	 belief	
that	 their	 performance	 is	 measured	 by	 their	 cli-
ents’	 success.	 Over	 the	 next	 year,	 the	 company	
plans	 to	 sign	 sizeable	 several	 contracts	 with	 gov-
ernment	 agencies	 as	 they	 continue	 to	 carefully	
select,	train,	and	supervise	their	professionals	and	
staff	to	ensure	they	meet	client	needs	and	provide	
exceptional	levels	of	performance.

Falcon for Cash in Transit Services 
Falcon’s	Cash	in	Transit	division	works	with	reputable	
banks	and	companies	in	Egypt,	providing	CIT	servic-
es,	 ATM	 replenishment,	maintenance,	 vaulting,	 cash	
management,	and	valuables	transportation	through	a	
highly	qualified	team.	In	2017,	the	company	increased	
its	market	share	to	38%	through	the	acquisition	of	new	
award	contracts	and	expanding	its	client	portfolio.	

2017 Achievements

•	 Falcon	signed	new	contracts	to	increase	its	mar-
ket	presence,	achieving	growth	of	15%	in	2017.	
•	 The	 company	 served	 1,160	 ATMs	 in	 2017	 com-

pared	to	1,100	in	2016.	

•	 Falcon	signed	a	partnership	agreement	with	one	
of	the	largest	companies	in	the	world	that	will	al-
low	it	to	provide	more	services	and	offer	expanded	
benefits	to	its	clients.	

•	 The	company	increased	cash	volumes	to	40%	

in	2017.

•	 Falcon	increased	gross	revenues	to	40%	in	2017
•	 The	company	added	nine	armoured	vehicles	to	

its	fleet.

Forward-looking Strategy
The	 company	 plans	 to	 grow	 the	 segment’s	 market	
share	through	providing	new	services	for	retail,	hav-
ing	already	integrated	new	solutions	to	collect	cash	
from	 shopping	 centres.	 Falcon	 for	 Cash	 in	 Transit	
will	 also	 use	 the	 latest	 technology	 to	 develop	 ATM	
services	 and	 in	 its	 managed	 cash	 offerings	 as	 part	

of	its	strategy	to	streamline	its	operations.	The	com-
pany	is	also	investing	considerable	resources	to	train	
its	team	members	to	consistently	provide	the	highest	
level	of	service	to	clients.	

Falcon Tech
Falcon	 Security	 Systems	 designs,	 implements,	 and	
maintains	all	integrated	electronic	systems	in	the	field	
of	technical	security	for	facilities	and	individuals.

Falcon	 Tech	 succeeded	 in	 expanding	 its	 market	
share	 to	 60%	 by	 signing	 several	 new	 contracts	 in	
2017	to	provide	security	systems	to	airports,	com-
mercial	malls,	and	universities.	

2017 Achievements
The	company	signed	several	new	clients,	including:	

•	 The	Ministry	of	Armed	Forces	
•	 General	Intelligence	
•	 Suez	for	Petroleum	Production	
•	 El	Ahly	Club	
•	 Civil	Protection	
•	 20 new CIB branches
•	 Cairo	International	Airport

Falcon for PR and Communications 
(Tawasul) 
Falcon	 for	 PR	 and	 Communications	 (Tawasul)	 spe-
cialises	 in	 communication	 services	 and	 consultancy	
as	well	as	event	and	conference	management.	It	also	
offers	media	services.	

CI Capital
As	part	of	CIB’s	strategy	to	gradually	offload	its	auxiliary	
activities	to	funnel	its	efforts	directly	into	its	core	bank-
ing	services,	CIB	took	steps	to	divest	part	of	its	stake	in	
CI	Capital	Holding	(CI	Capital).	In	a	transaction	valued	
at	EGP	710	million,	CIB	transferred	74.75%	of	its	shares	
in	the	company	to	non-related	Egyptian	and	Gulf	inves-
tors	in	March	2017.	Another	partial	 sale	of	the	Bank’s	
9.99%	shares	took	place	in	early	July,	amounting	to	EGP	
101	million.	Later	that	month,	CIB	transferred	another	
3.45%	in	a	transaction	worth	EGP	45	million.	The	Bank	
now	retains	a	minority	stake	of	10%	in	CI	Capital.

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SuSTAInABILITY

SuSTAInABILITY

Corporate 
Governance 

32.45%

RoAe

8

standing committees are 
tasked with assisting the BoD in 
decision-making

Effective	 corporate	 governance	 remains	 central	
to	 the	 culture	 and	 business	 practices	 of	 CIB	 as	 the	
Bank	 seeks	 to	 continually	 upgrade	 and	 adopt	 best	
practices	 in	 the	 areas	 of	 governance,	 transparency,	
ethics,	management	and	oversight	of	risk,	audit	and	
compliance.	 The	 Bank	 has	 an	 overarching	objective	
to	become	the	best	financial	institution	in	Egypt	and	
has	committed	to	numerous	concrete	principles	and	
corporate	values	to	achieve	this	objective.	Such	values	
are	embedded	across	the	Bank	through	a	corporate	
governance	 framework	 that	 is	 relevant	 and	 propor-
tionate	to	the	scope	and	size	of	CIB’s	businesses.	

Striving	 for	 the	 best	 interests	 of	 our	 shareholders	
guides	everything	we	do,	and	we	have	established	a	
sound	reporting	system	that	ensures	the	dissemina-
tion	of	material	information	in	a	timely,	transparent	
and	accurate	manner.	The	Bank	continues	to	uphold	
its	 mandate	 of	 creating	 value	 for	 its	 shareholders,	
something	we	are	firmly	committed	to	in	the	pres-
ent	and	in	the	future.

We	 take	 pride	 in	 our	 strong	 corporate	 governance	
structures,	 which	 include	 an	 experienced	 team	 of	
senior	management	professionals,	competent	Board	
Committees	as	well	as	a	distinguished	group	of	non-
executive,	independent	directors,	who	believe	man-
dated	laws	and	rules	that	govern	business	activities	
can	never	be	substituted	for	ethical	behaviour	and	
voluntary	compliance.

CIB’s	 highly	 qualified	 Board	 of	 Directors	 (BoD)	 is	
supported	by	internal	and	external	auditors,	as	well	
as	 other	 internal	 control	 functions	 (Risk,	 Compli-
ance,	 and	 Internal	 Audit)	 and	 effectively	 utilises	
the	 work	 carried	 out	 by	 those	 functions	 to	 ensure	
the	Bank	adheres	to	international	best	practices	of	
corporate	governance.	

Board of Directors
CIB	 prides	 itself	 on	 its	 strong,	 renowned	 BoD	 that	
provides	 the	 Bank	 with	 the	 necessary	 leadership	
and	 experience	 to	 manage	 its	 business	 with	 integ-
rity,	efficiency	and,	most	importantly,	excellence.	

The	 Board	 primarily	 focuses	 on	 long-term	 financial	
returns	 and	 the	 best	 interest	 of	 all	 stakeholders,	
whether	they	are	customers,	shareholders,	employees	
or	members	of	the	communities	in	which	the	Bank	op-
erates.	The	Board’s	role	is	to	set	the	Bank’s	long-term	
strategy	 and	 provide	 proper	 oversight.	 It	 establishes	
the	 appropriate	 tone	 at	 the	 top,	 oversees	 manage-
ment	 and	 long-term	 performance,	 reviews	 financial	
planning	 and	 audit	 process,	 ensures	 risk	 oversight	
and	compliance,	sets	compensation	and	performance	
goals	 and	 manages	 director	 nomination,	 evaluation	
and	 succession	 planning.	 It	 oversees	 our	 economic,	
social	 and	 environmental	 sustainability,	 perform-
ing	its	duties	with	entrepreneurial	leadership,	sound	
strategies	 and	 risk	 management	 oversight	 to	 ensure	
risks	are	assessed	and	properly	managed.

To	 maintain	 balance	 and	 independence,	 the	 Board	
went	through	several	reforms	this	year	to	further	en-
hance	its	structure	and	general	representation	levels	
and	 increase	 female	 participation	 to	 keep	 up	 with	
corporate	governance	best	practices	both	on	the	lo-
cal	as	well	as	the	international	arenas.	Furthermore,	
in	line	with	CBE	directives	on	corporate	governance	
as	well	as	international	best	practices	that	have	seen	
many	companies	worldwide	increasingly	separating	
the	roles	of	chairman	and	chief	executive	officer,	and	
in	view	of	the	Bank’s	future	growth	plan,	CIB’s	BoD	
appointed	Mr.	Hussein	Abaza	as	the	Bank’s	CEO	and	
Executive	Board	Member	to	be	responsible	for	man-
aging	 and	 directing	 the	 Bank’s	 business	 lines	 and	
ensuring	smooth	day-to-day	running	of	the	Bank	and	
execution	 of	 strategy	 approved	 by	 the	 Board,	 thus	
creating	more	space	for	the	chairman	to	focus	on	the	
strategic	direction	of	the	Bank.

By	the	end	of	2017,	CIB’s	BoD	comprised	nine	mem-
bers	with	a	diverse	knowledge	base	and	a	balanced	
skill	 set	 that	 gives	 the	 Bank	 a	 distinct	 competitive	
edge.	The	directors	meet	at	least	six	times	per	year	
to	discuss	matters	that	are	important	to	sharehold-
ers.	Over	the	course	of	2017,	CIB’s	BoD	met	six	times.	
Being	the	single	largest	shareholder	in	CIB,	Fairfax	
Financial	 Holding	 Ltd,	 through	 its	 wholly	 owned	
subsidiaries,	 currently	 holds	 6.65%	 of	 CIB’s	 local	
shares	 on	 the	 back	 of	 its	 transaction	 with	 Actis	 in	
May	2014	and	has	one	representative	on	the	BoD.

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SuSTAInABILITY / Corporate Governance

Mr. Hisham Ezz Al-Arab 
Chairman	and	Managing	Director

Mr.	 Hisham	 Ezz	 Al-Arab	 has	 been	 chairman	 and	
managing	director	of	CIB	since	2002.	He	leads	today	
a	 team	 of	 more	 than	 6,500	 professionals	 who	 have	
transformed	the	institution	from	a	wholesale	lender	
into	 Egypt’s	 largest	 private-sector	 bank,	 leading	
the	 sector	 on	 key	 metrics	 including	 revenue,	 prof-
itability,	 net	 worth	 and	 market	 share	 of	 deposits.	
CIB	 serves	 more	 than	 1	 million	 customers,	 from	
individual	 customers	 to	 small-	 and	 medium-sized	
businesses	 and	 leading	 corporations,	 among	 them	
Egypt’s	500	largest	companies.	

The	Bank’s	market	capitalisation	has	grown	from	EGP	
1	billion	at	the	beginning	of	Mr.	Ezz	Al-Arab’s	term	to	
EGP	90	billion,	making	its	stock	—	a	blue	chip	compo-
nent	of	the	Egyptian	Exchange	—	the	global	investment	
community’s	 preferred	 proxy	 for	 Egypt	 and	 a	 bench-
mark	for	the	banking	industry	in	emerging	markets.

Core	to	the	Bank’s	success	is	its	unique	culture,	which	
balances	an	entrepreneurial	spirit	that	prizes	innova-
tion	 with	 a	 commitment	 to	 global	 best	 practices	 in	
both	 corporate	 governance	 and	 risk	 management.	
That	culture,	nurtured	over	more	than	15	years,	is	the	
Bank’s	natural	competitive	advantage	and	led	directly	
to	the	establishment	of	the	first-of-its	kind	employee	
stock	ownership	program	(ESOP)	in	2006,	thus	align-
ing	the	interest	of	employees	to	that	of	shareholders.	In	
2010,	Mr.	Ezz	Al-Arab	brought	to	life	the	CIB	Founda-
tion,	which	is	a	leading	Egyptian	voice	for	universal	ac-
cess	to	quality	healthcare	extended	to	underprivileged	
children.	 CIB	 was	 named	 Euromoney’s	 Best	 Bank	 in	
the	 Middle	 East	 and	 Best	 Bank	 in	 Global	 Emerging	
Markets	 for	 2017	 and	 was	 named	 African	 Banker’s	

2016	 Socially	 Responsible	 Bank	 of	 the	 Year.	 Mr.	 Ezz	
Al-Arab	was	recognised	in	2016	by	Euromoney	for	his	
“Outstanding	 Contribution	 to	 Financial	 Services	 in	
the	Middle	East”	and	was	EMEA	Finance’s	“Best	CEO	
in	Egypt	and	Africa”	at	the	magazine’s	2014	Banking	
Awards.	 Under	 his	 leadership,	 CIB	 was	 named	 the	
“World’s	Best	Bank	in	the	Emerging	Markets”	by	Euro-
money	at	the	Global	Awards	for	Excellence	ceremony	
held	in	July	2017,	thus	becoming	the	first	bank	in	Egypt,	
Africa	and	the	Middle	East	to	ever	win	this	award.	

Mr.	 Ezz	 Al-Arab	 leads	 the	 Federation	 of	 Egyptian	
Banks	 as	 Chairman,	 is	 a	 member	 of	 the	 Institute	
of	 International	 Finance’s	 Emerging	 Markets	 Ad-
visory	 Council	 and	 serves	 as	 a	 director	 of	 Master-
Card	 Middle	 East’s	 Regional	 Advisory	 Board.	 	 He	
is	 also	 the	 Chairman	 of	 Board	 of	 Trustees	 of	 the	
CIB	 Foundation.	 Mr.	 Ezz	 Al-Arab	 is	 Non-executive	
Director	of	Ripplewood	Advisors	MENA	Holdings,	a	
Non-executive	Director	of	Fairfax	Africa	Board	and	
a	Non-executive	Director	of	Atlas	Mara.	

Mr.	 Ezz	 Al-Arab	 joined	 CIB	 from	 Deutsche	 Bank	
and	 previously	 served	 with	 both	 JP	 Morgan	 and	
Merrill	 Lynch	 in	 postings	 that	 took	 him	 to	 Bah-
rain,	New	York	and	Cairo.	He	holds	a	BA	in	Com-
merce	from	Cairo	University.

Mr. Hussein Abaza
Chief	Executive	Officer	and	Board	Member

Mr. Jawaid Mirza
Independent,	Non-Executive	Board	Member	

Mr.	Hussein	Abaza	is	a	careered	banker	with	more	
than	30	years	of	experience	in	the	financial	services	
industry	 —	 including	 both	 commercial	 banking	
and	 investment	 banking	 —	 and	 is	 well-known	 in	
the	global	financial	community.	From	October	2011	
until	his	appointment	as	CEO	and	BoD	member	in	
March	 2017,	 he	 was	 CEO	 for	 Institutional	 Banking	
at	CIB.	He	has	previously	served	as	the	Bank’s	Chief	
Risk	Officer	and	Chief	Operating	Officer	and	began	
his	 journey	 with	 CIB	 in	 1985,	 when	 the	 Bank	 was	
known	as	Chase	National	Bank	of	Egypt.

Mr.	Jawaid	Mirza	is	the	founder	and	president	of	Fo-
calone	Consulting	Company	Incorporation	in	Ontario,	
Toronto,	Canada.	A	strong	proponent	and	practitioner	
of	international	corporate	governance	and	well	versed	
in	multi-country	compliance,	Mr.	Mirza	brings	over	35	
years	of	diversified	experience	and	a	solid	track	record	
in	all	facets	of	financial,	technology,	risk	and	operation	
management.	 In	 mid-May	 2013,	 he	 joined	 CIB’s	 BoD	
and	assumed	the	responsibilities	of	Managing	Direc-
tor,	 overseeing	the	 daily	 work	 of	 the	 following	 areas:	
Consumer	Banking,	COO,	Finance	Group	and	IT.	

Outside	 CIB,	 Mr.	 Abaza	 worked	 as	 Head	 of	 Re-
search	 at	 EFG	 Hermes	 Asset	 Management	 from	
March	1995	to	October	1999.	

Mr.	Abaza	graduated	with	a	BA	in	Business	Admin-
istration	from	The	American	University	in	Cairo	in	
1984	 and	 has	 completed	 professional	 training	 in	
Belgium,	Switzerland,	London	and	New	York.	

Mr.	 Mirza	 is	 widely	 recognised	 for	 realigning	 and	
returning	 to	 excellence	 and	 profitability	 flounder-
ing	business	units	and	building	collaboration	across	
multiple	 jurisdictions	 for	 business	 and	 cultural	
change.	He	has	extensive	experience	 as	a	Director,	
taking	 a	 firm	 and	 resolute	 approach	 to	 leading	
board	 committees	 while	 allowing	 free	 and	 open	
discussion	and	keeping	a	tight	rein	on	proceedings.	

Mr.	 Mirza	 has	 a	 demonstrated	 ability	 to	 lead	 a	
business	through	challenges,	removing	barriers	to	
drive	success	and	sharpening	its	competitive	edge	
in	all	economies	and	cultures.	Having	spearheaded	
numerous	 mergers	 and	 acquisitions,	 working	
alongside	 experts	 through	 due	 diligence	 to	 final	
negotiation,	 contractual	 conclusion	 and	 blending	
of	multicultural	resources,	he	has	proven	to	be	an	
adaptive	leader,	intuitive	of	international	business	
protocol	and	cultural	diversity,	with	the	ability	to	
manage	teams	crossing	multiple	geographies.

Over	the	years,	Mr.	Mirza	has	worked	with	global	
institutions	 like	 Citicorp	 and	 ABN	 AMRO	 Bank.	
He	 started	 his	 career	 in	 Citibank	 as	 a	 Financial	

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SuSTAInABILITY / Corporate Governance

Dr. Sherif Kamel 
Independent,	Non-Executive	Board	Member	

Mr. Yasser Hashem
Non-Executive	Board	Member	

Controller	in	Pakistan	before	serving	in	a	variety	
of	 senior	 regional	 positions	 in	 ABN	 AMRO	 in	
Central	Eastern	Europe,	Europe,	Central	Asia,	the	
Middle	 East	 and	 Africa.	 He	 later	 moved	 to	 Hong	
Kong	 as	 Corporate	 Executive	 Vice	 President	 and	
CFO	responsible	for	the	Asian	region	and	Austra-
lia/New	 Zealand.	 He	 has	 led	 successful	 due	 dili-
gences	 for	 acquiring	 banks	 in	 Hungary,	 Taiwan,	
Thailand,	Germany,	France	and	Pakistan.	

Mr.	 Mirza	 was	 a	 member	 of	 the	 Top	 Executive	
Group	 of	 ABN	 AMRO	 bank,	 member	 of	 ABN	
AMRO	 Group	 Finance	 Board	 as	 well	 as	 Group	
COO	 Board,	 and	 	 served	 on	 the	 board	 with	 ABN	
AMRO	 Pakistan	 Ltd.	 He	 took	 business	 manage-
ment	courses	from	reputable	institutions	includ-
ing	 Queens	 Business	 School,	 Wharton	 Business	
School.	He	currently	serves	on	the	Board	of	Direc-
tors	of	Eurobank	Greece	(Athens)	as	an	Indepen-
dent	 Board	 Member	 and	 Chair	 of	 the	 Board	 Risk	
Committee.		He	also	served	on	the	Board	of	Direc-
tors	of	Prime	Bank,	ABN	AMRO	Pakistan	Ltd.	post	
the	acquisition	and	integration	of	Prime	Bank.	He	
also	served	on	the	boards	of	non-profit	organisa-
tions,	namely	Artistri	Sud	(Montreal),	Humewood	
House	(Toronto).		He	is	a	member	of	the	Institute	
of	Corporate	Directors,	Canada.

Mr.	 Mirza	 has	 been	 a	 CIB	 Non-executive	 Board	
Member	 since	 January	 2014	 and	 chairs	 the	 Audit	
Committee.		He	is	also	a	member	of	the	Risk,	Opera-
tions	 &	 Technology,	 Compensation	 and	 Corporate	
Governance	 and	 Nomination	 Committees	 and	 a	
member	of	the	Sustainability	Advisory	Board.

Dr.	Sherif	Kamel	is	professor	of	management	and	found-
ing	 dean	 of	 the	 school	 of	 business	 at	 the	 American	
University	in	Cairo.		He	also	served	the	university	as	vice	
president	for	information	management	and	as	associate	
dean	for	executive	education.		Before	joining	AUC,	he	was	
director	of	the	Regional	IT	Institute	and	prior	to	that	he	
was	training	manager	of	the	Cabinet	of	Egypt	Informa-
tion	and	Decision	Support	Center.		He	is	an	Eisenhower	
Fellow	and	the	Center	for	Global	Enterprise	Fellow.		He	
is	 a	 member	 of	 the	 AACSB	 International	 Middle	 East	
Advisory	 Council;	 Egypt-US	 Business	 Council	 and	 a	
board	 member	 of	 Education	 for	 Employment	 Egypt.		
Previously,	 he	 was	 a	 board	 member	 of	 the	 Egyptian	
American	 Enterprise	 Fund,	 executive	 vice	 president	 of	
the	 American	 Chamber	 of	 Commerce	 and	 member	 in	
the	World	Bank	Knowledge	Advisory	Commission.		He	
was	a	founding	member	of	the	Internet	Society	of	Egypt.		
He	was	invited	as	panelist/speaker	in	a	variety	of	policy,	
development	 and	 leadership	 conferences	 and	 expert	
meetings	 including	 Asia-Middle	 East	 Dialogue,	 AACSB	
International,	World	Summit	on	the	Information	Society,	
Center	for	Strategic	and	International	Studies,	Atlantic	
Council,	German	Marshall	Fund,	Middle	East	Institute,	
the	International	Monetary	Fund	and	the	World	Bank.		
Kamel	holds	a	PhD	in	information	systems	from	London	
School	of	Economics	and	Political	Science,	an	MBA,	a	BA	
in	business	administration	and	an	MA	in	Islamic	Art	and	
Architecture	from	the	American	University	in	Cairo.		His	
research	and	teaching	interests	include	management	of	
information	 technology,	 information	 technology	 trans-
fer	 to	 developing	 nations,	 organizational	 transforma-
tion,	electronic	business,	decision	support	systems	and	
entrepreneurship.		His	work	is	published	in	information	
systems	and	management	journals	and	books.	

Dr.	 Kamel	 is	 CIB	 Non-executive	 Board	 Member	 since	
May	2013	and	chairs	the	Operations	&	Technology	Com-
mittee	and	a	member	of	the	Audit,	Compensation,	Cor-
porate	Governance	&	Nomination	Committees.

108   

   Annual Report 2017

Striving for the best interests of 
our shareholders guides everything 
we do, and we have established 
a sound reporting system that 
ensures the dissemination of 
material information in a timely, 
transparent and accurate manner.

Combining	 a	 wide	 range	 of	 extensive	 legal	 knowl-
edge	 with	 honed	 networking	 and	 interpersonal		
skills,	Mr.	Hashem	protects	and	furthers	the	inter-
est	 of	 over	 100	 local	 and	 international	 clients.	 He	
received	his	LL.B.	from	Cairo	University	in	1989.	

Mr.	 Hashem	 has	 been	 a	 CIB	 Non-executive	 Board	
Member	since	May	2013	and	chairs	the	Corporate	Gov-
ernance	and	Nomination	Committee.	He	is	a	member	
of	the	Audit	and	Compensation	Committees.

Mr.	Yasser	Hashem	has	been	the	Managing	Partner	
of	Zaki	Hashem	&	Partners	since	1996	and	Partner	
from	 1989	 to	 1996.	 	He 	 was	 admitted	 by	 the	 Egyp-
tian	Court	of	Cassation	in	2007	and	is	a	member	of	
the	 Egyptian	 Society	 of	 International	 Law	 and	 the	
Licensing	 Executive	 Society.	 	His 	 expertise	 in	 cor-
porate	 M&A	 and	 capital	 markets	 extended	 to	 the	
privatisation	of	public	sector	entities,	the	inception	
of	the	private	provision	of	telecom	services	in	Egypt,	
and	the	promulgation	of	its	laws,	which	have	placed	
him	as	a	value	veteran	of	Egyptian	legal	practice.	

With	a	focus	on	corporate	law,	Mr.	Hashem	played	
a	 major	 role	 in	 the	 privatisation	 of	 public	 sector	
entities	 in	 Egypt	 through	 supporting	 hundreds	
of	 restructurings,	 capital	 market	 transactions,	
incorporations	 of	 foreign	 and	 domestic	 compa-
nies	 and	 advising	 foreign	 and	 local	 investors	 on	
the	most	efficient	vehicles	and	structures	for	their	
investments	in	Egypt.

Mr.	Hashem’s	legal	skills	were	also	extended	to	the	
telecommunication	 sector	 in	 Egypt	 throughout	
his	 contribution	 to	 the	 drafting	 and	 negotiation	
of	 all	 major	 telecom	 licenses,	 including	 public	
payphones,	mobile	cellular	networks,	private	data	
networks,	satellite	and	marine	fiber	optic	cabling,	
etc.	His	expertise	in	the	telecom	field	led	to	his	ap-
pointment	by	Ministerial	Decree	as	Member	of	the	
New	Telecommunication	Act	Drafting	Committee.		

He	was	responsible	for	most	IPOs	that	took	place	in	
Egypt	in	the	last	decade	and	has	reliably	represent-
ed	 acquirers	 in	 all	 major	 tender	 offers	 and	 M&A	
transactions	in	Egypt.	Furthermore,	he	has	led	the	
largest	four	major	multibillion	USD	M&A	transac-
tions	in	Egypt	after	the	January	2011	Revolution.

SuSTAInABILITY / Corporate Governance

Mr. Mark Richards
Independent,	Non-Executive	Board	Member

Mr. Bijan Khosrowshahi
Non-Executive	Board	Member

Mr.	Mark	Richards	is	Chief	Executive	of	IPGL	(Hold-
ings)	Limited,	a	major	corporate	holding	Company	
based	 in	 the	 UK.	 He	 is	 Chairman	 of	 Exotix	 Hold-
ings	 Limited,	 a	 frontier	 markets	 brokerage	 and	
investment	bank	and	Director	of	Singapore	Life,	a	
rapidly	growing	digital	life	insurance	group	oper-
ating	across	south-east	Asia.	At	Oxford	University	
he	is	also	an	advisor	to	Oxford	Sciences	innovation,	
the	venture	capital	unit.	

Mr.	 Richards	 brings	 considerable	 experience	 in	
emerging	market	banking	and	investment.	He	was	
Partner	 and	 Global	 Head	 of	 Financial	 Services	 at	
Actis,	 one	 of	 the	 world’s	 leading	 and	 most	 ethical	
emerging	 market	 private	 equity	 groups.	 During	
11	 years	 at	 Actis,	 Mr.	 Richards	 was	 responsible	
for	building	many	successful	companies	in	Africa,	
Asia	and	Latin	America.

He	 previously	 spent	 18	 years	 at	 Barclays	 in	 senior	
roles	 including	 CFO	 of	 the	 International	 Offshore	
Bank,	Director	of	Group	Strategy	and	Head	of	Group	
Corporate	Development.

With	his	30	years	of	global	experience	in	Banking	
and	 Financial	 Services,	 Mr.	 Richards	 serves	 as	
Non-Executive	 Director	 for	 a	 number	 of	 compa-
nies.	 At	 CIB,	 he	 chairs	 the	 Risk	 Committee	 and	
supports	 strategy	 development.	 He	 has	 a	 first	
class	 degree	 from	 Oxford	 University	 in	 modern	
history	and	economics.

Mr.	 Richards	 completed	 the	 Accelerated	 Develop-
ment	 Program	 from	 London	 Business	 School,	 and	
Group	 Level	 Strategy	 from	 Ashridge	 Management	
College.	He	also	attended	the	Leading	Professional	
Services	Firms	Program	at	Harvard	Business	School.

Appointed	 in	 October	 2014	 representing	 the	 interest	
of	 Fairfax	 Financial	 Holdings	 Ltd.,	 Mr.	 Bijan	 Khos-
rowshahi	was	nominated	by	Fairfax	to	continue	serve	
the	 company’s	 interest	 in	 CIB	 for	 the	 Board	 Term	
2017-2019.	He	joined	Fairfax	Financial	Holdings	in	June	
2009	and	is	currently	based	in	London,	UK.	Fairfax	is	
a	financial	services	holding	company	which,	through	
its	 subsidiaries,	 is	 engaged	 in	 property	 and	 casualty	
insurance	 and	 reinsurance	 and	 investment	 manage-
ment.	Fairfax	is	listed	on	the	Toronto	Stock	Exchange.	

Mr.	 Khosrowshahi	 also	 represents	 Fairfax’s	 interests	
as	a	board	member	in	Gulf	Insurance	Group	and	Gulf	
Insurance	 &	 Reinsurance	 Company	 in	 Kuwait,	 Bah-
rain	Kuwait	Insurance	Company,	Arab	Misr	Insurance	
Group	S.A.E.	in	Egypt,	Arab	Orient	Insurance	Company	
in	 Jordan,	 Gulf	 Sigorta	 in	 Turkey,	 Alliance	 Insurance	
Company	in	the	UAE	as	well	as	Jordan	Kuwait	Bank	in	
London	and	BRIT	Limited	in	the	United	Kingdom.

Prior	to	joining	Fairfax,	Mr.	Khosrowshahi	was	the	Pres-
ident	and	CEO	of	Fuji	Fire	&	Marine	Insurance	Company	
Limited	in	Japan.	He	is	the	only	non-Japanese	individual	
to	have	been	the	president	of	a	publicly	traded	Japanese	
insurance	company.	In	2002,	Fuji	Fire	&	Marine	began	a	
major	reform	of	the	company	after	investment	by	its	ma-
jor	 shareholders	 American	 International	 Group	 (AIG)	
and	ORIX	Corporation.	Mr.	Khosrowshahi	was	elected	
president	in	June	2004	and	successfully	implemented	a	
turnaround	strategy	to	return	Fuji	to	profitability	and	
growth	 through	 taking	 strategically	 leading	 positions	
within	the	insurance	industry	in	Japan.

From	 2001	 to	 2004,	 he	 was	 the	 President	 of	 AIG’s	
General	Insurance	operations	based	in	Seoul,	South	
Korea	 where	 a	 major	 restructuring	 plan	 resulted	
in	 significant	 revenue	 and	 profitability	 increases	
through	specific	product	and	channel	strategies.

From	 1997	 until	 2001,	 Mr.	 Khosrowshahi	 was	 the	
Vice	Chairman	and	Managing	Director	of	AIG	Sig-
orta	based	in	Istanbul,	Turkey	and	was	involved	in	
negotiating	 strategic	 alliances	 and	 joint	 ventures	
with	 Turkish	 conglomerates	 and	 working	 with	
government	regulators	to	improve	support	for	new	
product	 introductions	 for	 the	 emerging	 Turkish	
insurance	market.

Prior	 to	 this	 position,	 he	 was	 Regional	 Vice	
President	of	AIG’s	domestic	property	and	casualty	
operations	 for	 the	 Mid-Atlantic	 region	 based	 in	
Philadelphia.	Mr.	Khosrowshahi	also	held	various	
underwriting	and	management	positions	with	in-
creasing	 responsibilities	 at	 AIG’s	 headquarters	 in	
New	York	since	joining	AIG	in	1986.

Mr.	 Khosrowshahi	 obtained	 an	 MBA	 in	 1986	 fol-
lowing	 an	 undergraduate	 degree	 in	 Mechanical	
Engineering	 in	 1983	 from	 Drexel	 University.	 He	
participated	 in	 the	 Executive	 Development	 Pro-
gram	 at	 the	 Wharton	 School	 of	 the	 University	 of	
Pennsylvania	 in	 2003	 and	 is	 a	 regular	 lecturer	 at	
universities	and	insurance	institutes.

Mr.	Khosrowshahi	has	served	on	the	Board	of	the	
Foreign	Affairs	Council	and	the	Insurance	Society	
of	Philadelphia.	He	has	also	been	a	 council	mem-
ber	 of	 USO	 in	 South	 Korea,	 the	 Chairman	 of	 the	
Insurance	 Committee	 on	 the	 American	 Chamber	
of	Commerce	in	South	Korea	and	a	member	of	the	
Turkish	 Businessmen’s	 Association.	 He	 is	 also	 a	
member	of	the	UK	Chartered	Insurance	Institute.

Mr.	 Khosrowshahi	 has	 been	 a	 CIB	 Non-executive	
Board	Member	since	October	2014.	He	chairs	the	Com-
pensation	Committee	and	is	a	member	of	the	Risk	and	
Corporate	Governance	&		Nomination	Committees.

HE Dr. Amani Abou-Zeid
Independent,	Non-Executive	Board	Member

HE	Dr.	Amani	Abou-Zeid	is	a	senior	international	devel-
opment	expert	with	extensive	knowledge	of	Africa	at	the	
strategic	and	operational	levels.	For	more	than	30	years,	
she	has	served	in	leadership	roles	at	top-tier	internation-
al	organisations	such	as	the	African	Development	Bank	
(AfDB),	UNDP	and	USAID,	with	a	focus	on	infrastructure	
and	energy	programmes.	She	was	elected	in	January	2017	
as	 African	 Union	 Commissioner	 in	 charge	 of	 regional	
and	continental	strategies,	policies	and	partnerships	in	
the	sectors	of	infrastructure,	energy,	ICT,	and	tourism.	

Over	her	career,	she	has	amassed	a	rare	mix	of	experi-
ence	 from	 across	 Africa,	 France,	 the	 UK	 and	 Canada	
and	 worked	 across	 constituencies	 with	 a	 wide	 variety	
of	stakeholders.	She	has	managed	an	operational	port-
folio	 of	 USD	 10	 billion	 and	 implemented	 national	 and	
continental	 multi-sectoral	 development	 programmes,	
including	the	world’s	largest	solar	power	plant	(Nour).

An	 Egyptian	 national,	 Dr.	 Abou-Zeid	 has	 a	 multi-
disciplinary	 academic	 training:	 B.Sc.	 in	 Telecommu-
nications	Engineering	from	Cairo	University);	an	MBA	
in	Project	Management	from	the	French	University	for	
African	Development	(Université	Senghor);	a	Masters	
of	Public	Administration	from	Harvard	University;	and	
a	Ph.D.	in	Social	and	Economic	Development	from	The	
University	of	Manchester,	UK.	She	also	has	a	degree	in	
Arts	from	Université	Sorbonne-Paris	IV.	

Dr.	 Abou-Zeid	 has	 received	 numerous	 international	
awards	and	recognitions	for	her	leadership	and	excellence	
including	the	Wissam	Alaouite	de	l’Ordre	Officier	honour	
from	 HM	 King	 Mohamed	 VI	 of	 Morocco,	 “Personalité	
d’avenir”	 from	 the	 government	 of	 France	 and	 was	 se-
lected	as	one	of	The	50	Most	Influential	Women	in	Africa.

In	 2017,	 Dr.	 Abou-Zeid	 was	 also	 named	 Commissioner	
to	the	Global	Leaders	Broadband	Commission	for	Sus-
tainable	 Development	 and	 received	 the	 “Outstanding	
Alumni	Award”	from	the	University	of	Manchester,	UK.

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SuSTAInABILITY / Corporate Governance

Mrs. Magda Habib
Independent,	Non-Executive	Board	Member

Mrs.	 Magda	 Habib	 is	 the	 Co-Founder	 and	 Chief	 Ex-
ecutive	 Officer	 of	 Dawi	 Clinics,	 a	 chain	 of	 primary	
care	clinics	established	in	Egypt	in	2016.	Mrs.	Habib	
has	 vast	 experience	 in	 the	 technical	 information	
technology	and	electronic	payments	fields	as	well	as	
smart	banking	solutions.	She	has	25	years	of	exper-
tise	in	various	managerial	arenas	including	strategic	
brand	management,	consumer	and	retail	marketing,	
corporate	communications	and	investor	relations.

Previously,	 she	 was	 the	 Co-Founder,	 Board	
Member	 and	 Chief	 Commercial,	 Marketing	 &	
Strategy	 Officer	 at	 Fawry	 Banking	 and	 Payment	
Technology	 Services.	 As	 a	 co-founder	 and	 a	 key	
member	in	the	executive	team,	Mrs.	Habib	helped	
establish	 Fawry	 as	 the	 leading	 electronics	 pay-
ment	 platform	 in	 Egypt	 with	 more	 than	 50,000	
payment	points	nationwide.	Mrs.	Habib’s	journey	
with	Fawry	culminated	with	a	successful	exit	to	a	
consortium	of	private	equity	funds	in	2015.	

Prior	 to	 Fawry,	 Mrs.	 Habib	 spent	 nine	 years	 as	 a	
member	 of	 Raya	 Holding’s	 executive	 team	 where	
she	 played	 a	 key	 role	 in	 the	 merger	 and	 develop-
ment	 of	 Raya	 Group,	 as	 well	 as	 being	 responsible	
for	the	creation	and	development	of	the	Raya	brand	
to	become	a	leading	technology	player	in	Egypt.	

Mrs.	Habib	obtained	an	MBA	from	INSEAD,	France.	
She	 holds	 a	 B.Sc.	 with	 Honours	 in	 Computer	 Sci-
ence	from	The	American	University	in	Cairo.	

9

members make up CIB’s 
renowned BoD, providing the Bank 
with the leadership and experience 
to manage its business with 
integrity, efficiency, and excellence

Board of Directors’ Committees
CIB’s	BoD	has	eight	standing	committees	that	as-
sist		in	fulfilling	its	responsibilities.	Accordingly,	
the	BoD	is	provided	with	all	necessary	resources	
to	enable	members	to	carry	out	their	duties	in	an	
effective	manner.	Each	committee	operates	under	
a	written	charter	that	sets	out	its	responsibilities	
and	 composition	 requirements	 and	 the	 commit-
tees	report	to	the	BoD	on	a	regular	basis.	Separate	
committees	may	be	set	up	by	the	BoD	to	consider	
specific	issues	when	the	need	arises.

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SuSTAInABILITY / Corporate Governance

Non-Executive Committees 

Executive Committees 

Committee

Members

Key Responsibilities

Committee

Members

Key Responsibilities

Audit Committee
Supervising	the	quality	and	
integrity	of	CIB’s	financial	
reporting

Chair:		
Mr.	Jawaid	Mirza

Members:		
Dr.	Sherif	Kamel,
Mr.	Yasser	
Hashem

Established	to	offer	effective	oversight	of	the	integrity	of	the	Bank’s	
financial	reporting	process,	the	effectiveness	of	the	Bank’s	internal	
control	system	and	its	compliance	with	all	statutory	requirements.	
The	committee	is	also	responsible	for	overseeing	and	reviewing	the	
performance	of	the	Bank’s	internal	audit	and	compliance	functions,	
as	well	as	the	work	of	the	Bank’s	external	auditors	to	ensure	the	in-
dependence	and	objectivity	of	each	and	the	quality	of	the	audit	and	
compliance	processes.	The	committee	met	four	times	in	2017.

Corporate 
Governance and 
Nomination 
Committee
Responsible	for	CIB’s	
corporate	governance	
as	well	as	the	Board’s	
Nomination	process	and	
succession	planning

Chair:		
Mr.	Yasser	
Hashem

Members:		
All	other	Non-
Executive	Board	
Members

Established	to	advise	the	Board	on	the	general	oversight	of	gover-
nance	matters	to	ensure	the	promotion	of	a	sound	governance	cul-
ture	within	the	Board	and	the	Bank.	This	entails	a	periodic	review	
of	the	Bank’s	corporate	governance	structure	and	recommending	
changes,	when	and	if	necessary,	to	the	BoD.	The	committee	also	
sits	as	the	Nomination	Committee	with	the	primary	objective	of	
setting	criteria	for	selecting	new	directors	and	assisting	the	BoD	
in	 identifying	 individuals	 qualified	 to	 become	 BoD	 members	
and	recommending	director	nominees	to	shareholders.	Also,	the	
committee	provides	advice	and	assistance	to	the	BoD,	when	nec-
essary,	with	respect	to	a	potential	successor	to	the	Bank’s	Chief	
Executive	Officer.	The	committee	met	four	times	in	2017.

Compensation 
Committee
Responsible	for	compensa-
tion	of	the	BoD	and	the	
Bank’s	executive	officers

Chair:		
Mr.	Bijan		
Khosrowshahi

Members:		
All	other	Non-
Executive	Board	
Members

Established	 to	 provide	 guidance	 to	 the	 BoD	 with	 regard	 to	
the	 appropriate	 compensation	 for	 the	 board	 directors	 as	 well	
as	 Bank’s	 executive	 officers	 and	 ensure	 that	 compensation	 is	
consistent	with	the	Bank’s	objectives,	strategy	and	control	envi-
ronment.	The	committee	is	to	ensure	that	clear	policies	for	the	
Bank’s	salaries	and	compensation	schemes	are	in	place	and	that	
they	are	deemed	effective	to	attract	and	retain	the	best	calibres.	
The	committee	met	four	times	in	2017.

Risk Committee
Supervising	risk	management

Chair:		
Mr.	Mark	Richards

Members:		
Mr.	Jawaid	Mirza,
Mr.	Bijan		
Khosrowshahi,
Dr.	Amani		
Abou-Zeid

Operations and IT 
Committee
Assisting	the	BoD	in	oversee-
ing	Bank	operations	and	
technology	strategy	and	
operations	and	technology	risk

Chair:		
Dr.	Sherif	Kamel

Members:		
Mr.	Jawaid	Mirza,	
Mrs.	Magda	Habib

Established	 to	 provide	 oversight	 of	 risk	 exposure	 management	
functions	 and	 to	 assess	 management	 compliance	 to	 the	 set	 risk	
strategies	and	policies	approved	by	the	BoD	through	periodic	re-
ports	submitted	by	the	Risk	Management	Group.	The	committee	
makes	recommendations	to	the	BoD	with	regard	to	risk	manage-
ment	 strategies	 and	 policies	 (including	 those	 related	 to	 capital	
adequacy,	 liquidity	 management,	 various	 types	 of	 risks:	 credit,	
market,	operation,	compliance,	reputation	and	any	other	risks	the	
Bank	might	be	exposed	to).	The	committee	met	four	times	in	2017.

Established	to	provide	oversight	of:	(a)	Bank	operations,	its	tech-
nology	 strategy,	 and	 significant	 investments	 in	 support	 of	 this	
strategy	 and	 (b)	 operations	 and	 technology	 risk	 management.	
The	committee	met	five	times	in	2017.

Management 
Committee
Responsible	executing	the	
Bank’s	strategy

Chair:		
Mr.	Hussein	Abaza

Members:		
CIB	Senior		
Management

This	 committee	 is	 responsible	 for	 formulating	 fundamental	
policies	 and	 strategic	 goals,	 assess	 the	 Bank’s	 performance	 and	
its	 competitive	 position,	 and	 ensuring	 proper	 management	 of	
the	Bank’s	human	and	financial	resources	to	maximise	return	of	
equity	 and	 preserve	 shareholders’	 value.	 The	 committee	 met	 17	
times	in	2017.	

High Lending 
and Investment 
Committee
Responsible	for	asset	alloca-
tion,	quality	and	development

Chair:		
Mr.	Hussein	Abaza

Members:		
CIB	Senior		
Management

This	 committee	 is	 responsible	for	 managing	 the	 Assets	 side	 of	
the	Balance	Sheet	and	its	provisioning	and	taking	decisions	with	
regards	to	the	assets	allocation	within	the	authorities	delegated	
to	the	committee	as	stipulated	in	the	Bank’s	Credit	and	Invest-
ment	Policies.	The	committee	convened	weekly	throughout	2017	
and	met	57	times.

Affiliates Committee
Responsible	for	steering	and	
managing	CIB	affiliates

Chair:		
Mr.	Hussein	Abaza

Members:		
CIB	Senior		
Management

The	 committee	 is	 responsible	 for	 steering	 and	 managing	 the	
Bank’s	 affiliates	 and	 acting	 as	 a	 think-tank	 for	 setting	 and	
initiating	all	strategic	goals	related	to	the	Bank’s	affiliates.	The	
committee	met	five	times	during	2017

External Auditor
The	 General	 Meeting	 of	 Shareholders	 appoints	 the	
external	 auditor.	 The	 Audit	 Committee	 recom-
mends	the	auditor	to	the	BoD,	to	be	proposed	for	(re)
appointment	by	the	General	Meeting	of	Sharehold-
ers.	In	addition,	the	Audit	Committee	evaluates	the	
performance	 of	 the	 external	 auditor.	 CIB	 changes	
auditors	 every	 five	 years	 to	 ensure	 objectivity	 and	
the	exposure	to	new	practices.

Shareholders’ Rights
Our	 General	 Assembly	 is	 the	 platform	 where	
shareholders	 exercise	 their	 voting	 rights.	 The	
Bank’s	 Annual	 General	 Meeting	 of	 Sharehold-
ers	 is	 held	 in	 March	 each	 year,	 no	 later	 than	 six	
months	 after	 the	 end	 of	 the	 company’s	 financial	
year.	 Additional	 Extraordinary	 General	 Share-
holders	meetings	may	be	convened	at	any	time	by	
the	BoD.	Shareholders’	consent	is	required	for	key	
decisions	such	as:

•	 Adoption	of	the	financial	statements
•	 Declaration	of	dividends
•	 Significant	 changes	 to	 the	 Bank’s	 corporate	

governance

•	 Remuneration	policy
•	 Remuneration	of	Non-Executive	Directors
•	 Discharge	from	liability	of	the	BoD
•	 Appointment	of	the	external	auditor
•	 Appointment,	 suspension	 or	 dismissal	 of	 the	

members	of	the	BoD

•	 Issuance	of	shares	or	rights	to	shares,	restriction	
or	exclusion	of	preemptive	rights	of	sharehold-
ers	and	repurchase	or	cancellation	of	shares
•	 Amendments	to	the	Articles	of	Association

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SuSTAInABILITY

Management 
Committee 

Mr. Hisham Ezz Al-Arab 
Chairman and Managing Director
Mr.	 Hisham	 Ezz	 Al-Arab	 has	 been	 chairman	 and	
managing	director	of	CIB	since	2002.	He	leads	today	
a	 team	 of	 more	 than	 6,500	 professionals	 who	 have	
transformed	the	institution	from	a	wholesale	lender	
into	 Egypt’s	 largest	 private-sector	 bank,	 leading	
the	 sector	 on	 key	 metrics	 including	 revenue,	 prof-
itability,	 net	 worth	 and	 market	 share	 of	 deposits.	
CIB	 serves	 more	 than	 1	 million	 customers,	 from	
individual	 customers	 to	 small-	 and	 medium-sized	
businesses	 and	 leading	 corporations,	 among	 them	
Egypt’s	500	largest	companies.	

The	Bank’s	market	capitalisation	has	grown	from	EGP	
1	billion	at	the	beginning	of	Mr.	Ezz	Al-Arab’s	term	to	
EGP	90	billion,	making	its	stock	—	a	blue	chip	compo-
nent	of	the	Egyptian	Exchange	—	the	global	investment	
community’s	 preferred	 proxy	 for	 Egypt	 and	 a	 bench-
mark	for	the	banking	industry	in	emerging	markets.

Core	to	the	Bank’s	success	is	its	unique	culture,	which	
balances	an	entrepreneurial	spirit	that	prizes	innova-
tion	 with	 a	 commitment	 to	 global	 best	 practices	 in	
both	 corporate	 governance	 and	 risk	 management.	
That	culture,	nurtured	over	more	than	15	years,	is	the	
Bank’s	natural	competitive	advantage	and	led	directly	
to	the	establishment	of	the	first-of-its	kind	employee	
stock	ownership	program	(ESOP)	in	2006,	thus	align-
ing	the	interest	of	employees	to	that	of	shareholders.	In	
2010,	Mr.	Ezz	Al-Arab	brought	to	life	the	CIB	Founda-
tion,	which	is	a	leading	Egyptian	voice	for	universal	ac-
cess	to	quality	healthcare	extended	to	underprivileged	
children.	 CIB	 was	 named	 Euromoney’s	 Best	 Bank	 in	
the	 Middle	 East	 and	 Best	 Bank	 in	 Global	 Emerging	
Markets	 for	 2017	 and	 was	 named	 African	 Banker’s	

2016	 Socially	 Responsible	 Bank	 of	 the	 Year.	 Mr.	 Ezz	
Al-Arab	was	recognised	in	2016	by	Euromoney	for	his	
“Outstanding	 Contribution	 to	 Financial	 Services	 in	
the	Middle	East”	and	was	EMEA	Finance’s	“Best	CEO	
in	Egypt	and	Africa”	at	the	magazine’s	2014	Banking	
Awards.	 Under	 his	 leadership,	 CIB	 was	 named	 the	
“World’s	Best	Bank	in	the	Emerging	Markets”	by	Euro-
money	at	the	Global	Awards	for	Excellence	ceremony	
held	in	July	2017,	thus	becoming	the	first	bank	in	Egypt,	
Africa	and	the	Middle	East	to	ever	win	this	award.	

Mr.	 Ezz	 Al-Arab	 leads	 the	 Federation	 of	 Egyptian	
Banks	 as	 Chairman,	 is	 a	 member	 of	 the	 Institute	
of	 International	 Finance’s	 Emerging	 Markets	 Ad-
visory	 Council	 and	 serves	 as	 a	 director	 of	 Master-
Card	Middle	East’s	Regional	Advisory	Board.	He	is	
also	the	Chairman	of	Board	of	Trustees	of	the	CIB	
Foundation.	 Mr.	 Ezz	 Al-Arab	 is	 Non-executive	 Di-
rector	 of	 Ripplewood	 Advisors	 MENA	 Holdings,	 a	
Non-executive	Director	of	Fairfax	Africa	Board	and	
a	Non-executive	Director	of	Atlas	Mara.	

Mr.	 Ezz	 Al-Arab	 joined	 CIB	 from	 Deutsche	 Bank	
and	 previously	 served	 with	 both	 JP	 Morgan	 and	
Merrill	Lynch	in	postings	that	took	him	to	Bahrain,	
New	 York	 and	 Cairo.	 He	 holds	 a	 BA	 in	 Commerce	
from	Cairo	University.

Mr. Hussein Abaza
Chief Executive Officer 
Mr.	Hussein	Abaza	is	a	careered	banker	with	more	
than	30	years	of	experience	in	the	financial	services	
industry	 —	 including	 both	 commercial	 banking	
and	 investment	 banking	 —	 and	 is	 well-known	 in	
the	global	financial	community.	From	October	2011	
until	his	appointment	as	CEO	and	Board	Member	in	

March	 2017,	 he	 was	 CEO	 for	 Institutional	 Banking	
at	CIB.	He	has	previously	served	as	the	Bank’s	Chief	
Risk	Officer	and	Chief	Operating	Officer	and	began	
his	journey	with	CIB	in	1985,	when	CIB	was	known	
as	Chase	National	Bank	of	Egypt.

major	expansions	within	the	Operations	Area	through	
the	establishment	of	new	divisions	serving	the	expan-
sion	 of	 the	 business	 or	 merging	 several	 operations	
divisions,	 including	 Corporate	 Services,	 Alternative	
Channels	and	Real	Estate	and	Facility	Management.

Outside	 of	 CIB,	 Mr.	 Abaza	 worked	 as	 Head	 of	 Re-
search	 at	 EFG	 Hermes	 Asset	 Management	 from	
March	1995	until	October	1999.	

Mr.	Abaza	graduated	with	a	BA	in	Business	Admin-
istration	from	The	American	University	in	Cairo	in	
1984,	 and	 has	 completed	 professional	 training	 in	
Belgium,	Switzerland,	London,	and	New	York.	

Mr. Mohamed Sultan
Chief Operating Officer
Mr.	Mohamed	Sultan	is	CIB’s	Chief	Operating	Officer,	
a	role	he	assumed	in	February	2015.	He	joined	CIB	as	
Head	of	Consumer	Operations	in	2008,	and	within	six	
months	was	appointed	Head	of	the	Operations	Group.	
In	September	2014,	Mr.	Sultan	was	appointed	Head	of	
Operations	&	IT	before	assuming	his	role	as	COO.

Under	 his	 leadership	 and	 management,	 the	 Opera-
tions	Group	was	significantly	developed,	resulting	in	

In	 his	 continuous	 efforts	 to	 enhance	 the	 Bank’s	
internal	 and	 external	 customer	 experience	 in	
alignment	 with	 CIB’s	 overall	 objectives	 and	 stra-
tegic	goals,	multiple	departments	were	established	
under	 CIB	 operations	 including	 Treasury	 Middle	
Office,	 Operations	 Control	 Management,	 Retail	
Operations,	and	Customer	Care	Unit.

Following	 Mr.	 Sultan’s	 insightful	 vision,	 the	 Business	
Continuity	and	Information	Security	Management	De-
partment	—	headed	by	the	Chief	Security	Officer	—	as	
well	as	the	Sustainability	Department	were	established,	
positioning	CIB	as	the	pioneer	and	leader	in	these	fields	
among	other	financial	institutions	in	the	market.	

In	2015-2016,	Mr.	Sultan	lead	a	major	transformation	
strategy	 in	 the	 IT	 Division,	 which	 added	 significant	
value	to	existing	technology	and	enhanced	infrastruc-
ture.	 The	 aim	 was	 a	 more	 solid	 foundation	 that	 pro-
vides	superior	services	to	customers	and	allowing	the	

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CIB’s mission is to create 
outstanding stakeholder value 
by providing best-in-class 
financial solutions to the 
individuals and enterprises 
that drive egypt’s economy.

SuSTAInABILITY / Management Committee

business	to	grow	smoothly	as	the	Bank	moves	forward.	
Mr.	Sultan	has	also	leads	the	Bank’s	strategic	Transfor-
mational	programs,	including	digital	banking,	with	an	
aim	of	maintaining	CIB’s	role	as	market	leader.		

Management,	IT,	Reputation	and	Social	&	Environmen-
tal	Risks.	Ms.	Essam	is	championing	the	Bank’s	Enter-
prise	 Risk	 Management	 framework,	 with	 emphasis	 on	
Infrastructure,	Process,	Environment,	and	Risk	Culture.	

Prior	 to	 joining	 CIB,	 Mr.	 Sultan	 held	 the	 positions	 of	
Vice	 President	 of	 Branches	 Operations	 and	 Control	
Management	 at	 Mashreq	 Bank	 and	 Country	 Opera-
tions	Head	at	National	Bank	of	Oman.	He	has	attended	
several	 leadership	 programs	 in	 top	 business	 schools	
and	is	also	an	alumnus	of	INSEAD	Business	School.

Mr. Ahmed Issa
Chief Executive Officer, Retail Banking
Mr.	 Ahmed	 Issa	 has	 been	leading	 Retail	 Banking	 divi-
sions	 at	 CIB	 since	 2015	 and	 is	 a	 member	 of	 the	 Bank’s	
management	 committee,	 ALCO,	 and	 other	 group	 level	
management	 committees.	 His	 key	 responsibilities	 in-
clude	 the	 formulation	 and	 execution	 of	 the	 business	
strategies	across	Consumer	Banking,	Business	Banking	
and	 the	 Bank’s	 distribution	 networks.	 Prior	 to	 this,	 he	
was	CIB’s	Group	CFO,	Head	of	Strategic	Planning	in	addi-
tion	to	a	successful	career	as	a	Corporate	and	Investment	
Banker	at	CIB	and	CI	Capital.	Mr.	Issa	was	also	Chairman	
of	the	Board	at	CORPLEASE	and	Falcon	Group.

Mr.	Issa	chairs	the	Banking	and	Finance	Committee	
at	 the	 American	 Chamber	 of	 Commerce	 in	 Egypt,	
chairs	the	Board	Audit	Committee	at	Civil	Aviation	
Finance	Holding	Company,	and	sits	on	the	board	of	
Egypt’s	Internal	Trade	Development	Authority.	

Mr.	 Issa	 earned	 his	 MBA	 at	 UNC-Chapel	 Hill’s	 Ke-
nan-Flagler	 Business	 School	 in	 2003	 and	 re-joined	
CIB	 in	 the	 same	 year.	 As	 a	 Fulbright	 scholar,	 Mr.	
Issa	attended	the	Program	on	Investment	Appraisal	
and	 Management	 at	 Harvard	 University	 in	 1997	
and	 subsequently	 interned	 at	 Merrill	 Lynch	 in	 NY,	
US.	 Mr.	 Issa	 attended	 more	 than	 25	 executive	 and	
leadership	 development	 programs	 including	 the	
industry-leading	CIB	Credit	Course	in	1994.

Ms. Pakinam Essam 
Chief Risk Officer 
Ms.	 Pakinam	 Essam	 serves	 as	 CIB’s	 Chief	 Risk	 Officer	
(CRO),	 having	 been	 appointed	 in	 January	 2011.	 Since	
then,	 she	 began	 the	 Risk	 Transformation	 Process,	 and	
the	 CIB	 Risk	 Group	 evolved	 into	 a	 forward-looking,	
holistic	 organisation	 with	 an	 integrated	 view	 of	 risks,	
covering	all	key	areas	including	Institutional	Banking,	
Consumer,	Business	Banking,	Market,	Operational,	Li-
quidity	and	Interest	Rate	Risks.	The	coverage	expanded	
to	 focus	 on	 emerging	 non-financial	 risks,	 such	 as	
Conduct,	Cyber	Security,	Information	Security,	Vendor	

Under	 her	 leadership,	 CIB	 has	 been	 recognised	 for	
six	prestigious	risk	awards	by	Asian	Banker	Singa-
pore	for	Middle	East	&	Africa	in	the	following	cat-
egories:	 Enterprise	 Risk	 Management,	 Retail	 Risk,	
Liquidity	Risk	and	Operational	Risk.	

Ms.	Essam	is	a	key	member	of	the	Bank’s	executive	
committees	 and	 an	 active	 member	 of	 the	 Bank’s	
Sustainability	Steering	Committee	and	the	Board	of	
Trustees	of	the	CIB	Foundation.

Ms.	 Essam	 joined	 CIB	 after	 graduating	 from	 the	
Faculty	 of	 Economics	 and	 Political	 Science,	 Cairo	
University,	 and	 has	 over	 25	 years	 of	 experience	 in	
banking	and	risk	management.

Mr. Amr El Ganainy
Chief Executive Officer, Institutional Banking
Mr.	Amr	El	Ganainy	joined	CIB	in	2004	as	General	
Manager,	Financial	Institutions	Group.		In	January	
2010,	he	assumed	his	role	as	President	of	the	Global	
Customer	 Relations	 Department,	 before	 assuming	
his	current	role	as	CEO	IB	in	June	2017.	

Mr.	 El	 Ganainy	 is	 the	 Chairman	 of	 International	
Securities	 &	 Services	 Co.	 (Falcon	 Group),	 a	 Board	
Member	of	CI	Capital	Holding	Co.,	Board	Member	of	
Telecom	Egypt	Co.,	Board	Member	of	Misr	for	Central	
Clearing,	 Depositary	 and	 Registry	 Co.,	 Board	 Mem-
ber	of	The	Egyptian	Holding	Co.	for	Airports	and	Air	
Navigation,	 General	 Assembly	 Member	 of	 Egyptair	
Holding	Co.,	Honorary	Chairman	of	Interarab	Cam-
bist	Association	(ICA),	Honorary	Chairman	of	Egyp-
tian	Dealers	Association	(ACI	Egypt)	and	a	member	
of	the	American	Chamber	of	Commerce	in	Egypt.

Mr.	 El	 Ganainy	 was	 the	 Chairman	 of	 CI	 Asset	 Man-
agement	Co.,	Chairman	of	Commercial	International	
Brokerage	 Co.,	 Board	 Member	 of	 TE	 Data,	 Executive	
Board	 Member	 of	 ACI	 International	 (The	 Financial	
Market	 Association),	 Board	 Member	 of	 Royal	 &	 Sun	
Alliance	 Insurance	 Co.	 and	 the	 Chairman	 of	 Capital	
Securities	Brokerage	Co.

Prior	to	joining	CIB,	Mr.	El	Ganainy	worked	at	the	
United	 Bank	 of	 Egypt	 as	 General	 Manager,	 Trea-
surer	 and	 Head	 of	 Correspondent	 Banking,	 Chief	
Dealer	of	Export	Development	Bank	and	started	his	
career	as	a	Dealer	at	Suez	Canal	Bank.	

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SuSTAInABILITY

Sustainability 
development department 

1.8 MN

KW saved in 2017

CIB	 launched	 its	 Sustainability	 Initiative	 in	
March	 2013,	 rooted	 in	 a	 long-term	 holistic	 vi-
sion	 of	 the	 future	 that	 strikes	 a	 sound	 balance	
between	 the	 strategic	 goal	 of	 increasing	 profit-
ability	as	well	as	serving	broader	socioeconomic,	
environmental,	 and	 governance	 interests.	 This	
approach	 is	 presently	 widely	 accepted	 as	 a	 core	
principle	 of	 responsible	 global	 business	 ethics	
and	 excellence.	 That	 being	 so,	 CIB	 continues	 to	
systematically	advance	a	Bank-wide	culture	and	
mind-set	 of	 sustainability	 through	 the	 integra-
tion	 of	 environmental	 and	 social	 considerations	
in	 its	 policies,	 core	 business,	 and	 day-to-day	
operations,	within	a	gradual,	steady,	responsible,	
and	 inclusive	 approach.	 CIB	 has	 gained	 some	
very	 promising	 ground	 during	 this	 worthwhile	
journey	while	remaining	aware	that	there	is	still	
more	that	needs	to	be	covered.

CIB’s	 promising	 sustainability	 journey	 is	 closely	
aligned	 with	 the	 2030	 Global	 Sustainable	 Devel-
opment	 agenda,	 its	 17	 Sustainable	 Development	
Goals	 (SDGs),	 and	 the	 169	 targets.	 It	 is	 also	 in	
line	 with	 Egypt’s	 2030	 Sustainable	 Development	
Agenda,	 aspiring	 to	 advance	 a	 sustainable	 and	
climate-resilient	future.

Ecologically Responsible
CIB,	 being	 a	 responsible	 and	 caring	 partner	 in	
the	Egyptian	community,	took	the	lead	in	various	

sustainability	 initiatives	 in	 2017.	 The	 year	 wit-
nessed	the	completion	of	the	LED	lighting	system	
Bank	 wide,	 and	 the	 results	 were	 outstanding	 in	
terms	of	consumption	levels,	with	the	Bank	man-
aging	to	reduce	KWs	by	1,840,229.	

Despite	 being	 a	 large	 financial	 institution	 that	
depends	on	paper	in	its	business	operations,	CIB	
succeeded	in	reducing	its	paper	consumption	by	
4.8%	 i.e.	 1,197,309	 sheets	 of	 paper.	 The	 current	
paper	cutback	is	a	result	of	the	modified	applica-
tions	of	double-sided	printing/copying,	upgraded	

Total KWs Consumed in  
87 CIB Branches

20,303,366 

18,463,137

software	 applications	 of	 Oracle,	 P2P,	 archiving,	
data	saving,	E-Business	Suite,	and	the	digitalisa-
tion	of	operations.

We	also	implemented	the	Paper	Waste	for	Cash	pro-
gram	 at	 all	 major	 CIB	 premises.	 The	 initiative	 sees	
paper	waste	sold	to	paper	recycling	startups,	and	pro-
ceeds	 are	 credited	 to	 a	 sustainability	 account.	 Since	
February	2017,	a	net	of	EGP	206,500	has	been	collected.

Recognising	the	negative	impact	of	electronic	waste	(e-
waste)	on	health	and	the	environment,	together	with	

the	profitable	opportunities	in	this	field,	CIB	partnered	
with	 the	 Ministry	 of	 Environment	 to	 implement	 a	
rewarding	e-waste	management	program	in	coopera-
tion	with	companies	certified	by	the	ministry.	CIB	is	
contributing	 to	 capacity-building	 in	 this	 field	 and	 is	
taking	this	initiative	mainstream.

The	Bank	encouraged	its	staff	members	to	use	a	tai-
lored	carpooling	application	named	Raye7	CIB	dur-
ing	the	year.	The	mobile	application	was	downloaded	
by	most	staff	members	and	used	by	hundreds	to	share	
their	morning	and	evening	commutes.		Alongside	the	

CIB Paper Consumption 

24,848,200

23,750,891

2016

2017

2016

2017

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   121

SuSTAInABILITY / Sustainability Development Department

initiative’s	several	benefits,	it	has	a	positive	impact	on	
the	community	and	the	environment	and	encourages	
young	Egyptian	entrepreneurs.

Sound	 governance	 is	 an	 integral	 part	 of	 CIB’s	
fabric.	To	this	end,	carbon	audit	on	all	the	Bank’s	
premises	 is	 being	 conducted	 to	 measure	 CIB’s	
impact	 on	 Egypt’s	 environment	 and	 people.	 A	
detailed	 report,	 which	 will	 cover	 climate	 change	
and	 other	 issues	 is	 due	 by	 2020	 for	 inclusion	 in	
international	reporting	journals.	

In	 May	 2017,	 CIB	 succeeded	 in	 acquiring	 the	
second	 Green	 Pyramids	 Certificate	 for	 its	 Third	
Smart	 Village	 Building.	 The	 certificate	 is	 based	
on	 Egyptian	 efforts	 through	 a	 consortium	 of	 the	
Ministries	 of	 Housing	 and	 Urban	 Development,	
Energy,	and	Environment.	

Socially Responsible 
Building	 on	 the	 impressive	 social	 development	 en-
deavours	of	the	CIB	Foundation,	the	Sustainability	
Development	 Department	 enhanced	 collaboration	
with	 individuals	 with	 special	 needs	 to	 train	 CIB	
customer	service	staff	on	ways	to	best	communicate	
and	cater	to	these	individuals.	To	date,	200	customer	
service	team	members	have	learned	this	particular	
human	task.	CIB	also	managed	to	develop	97	ATM	
machines	for	the	visually	impaired	in	Greater	Cairo	
and	other	governorates.	

Partnership/Reporting 
The	 Bank	 is	 also	 developing	 a	 Sustainable	 Finance	
Product	 to	 mobilise	 credit	 facilities	 focusing	 on	
energy	 efficiency	 over	 two	 phases.	 The	 first	 phase	
tackles	 lighting	 efficiency	 and	 appliances	 and	 the	
second	tackles	industrial	energy	efficiency.	The	pro-
posed	fund	limit	for	the	pilot	phase	is	USD	3	million.

CIB	is	also	in	discussions	with	the	UNDP	and	Egyp-
tian	Ministry	of	Electricity	to	provide	technical	as-
sistance	in	the	form	of	technical	feasibility	studies,	
technical	capacity	building,	as	well	as	monitoring	
and	 evaluating	 performance	 of	 initiatives	 by	 cli-
ents.	The	endeavour	is	rooted	in	a	case	study	con-
ducted	with	CIB	in	2016.

The	Bank	updated	the	S&E	Credit	Risk	Procedures	
Manual	 to	 incorporate	 more	 coherent	 steps	 for	
relevant	departments	to	follow.	Procedures	will	be	
circulated	 to	 relevant	 departments	 upon	 comple-
tion,	with	a	target	date	of	December	2017.

97

ATMs equipped to serve the 
visually impaired

For	 the	 second	 consecutive	 year,	 CIB	 was	 the	 only	
bank	 in	 the	 MENA	 region	 to	 participate	 in	 the	 as-
sessment	 exercise	 of	 the	 Dow	 Jones	 Sustainability	
Index	 2017.	 Our	 score	 in	 2017	 corresponded	 with	
that	of	2016,	with	CIB	ranking	in	the	40th	percentile	
among	financial	institutions.	

For	the	second	time	in	a	row,	CIB	was	recognised	as	
a	 constituent	 in	 the	 FTSE4Good	 Sustainability	 In-
dex	sponsored	by	the	Financial	Times.	Meanwhile,	
for	the	fourth	successive	year,	CIB	was	ranked	first	
in	the	EGX	Sustainability	Index.

2017	also	saw	the	Bank	publicly	issue	its	internation-
ally	acclaimed	Annual	Sustainability	Report,	which	
covers	all	the	Bank’s	sustainability	initiatives.	It	fol-
lows	the	GRI	G4	guidelines	and	was	released	on	the	
Bank’s	website	and	social	media	channels.

Sustainability Advisory Board
Concentrating	 on	 long-term	 value	 drivers	 that	 ad-
vance	 the	 twin	 objectives	 of	 the	 sustained	 success	
of	the	Bank	as	well	as	the	wellbeing	and	betterment	
of	 society	 as	 a	 whole,	 the	 activities	 of	 the	 Sustain-
ability	Development	Department	are	monitored	by	
the	 Sustainability	 Advisory	 Board	 Committee.	 The	
committee	was	established	to	oversee	and	approve	
all	sustainability	strategies,	initiatives	and	projects	
and	 proposals	 through	 a	 phased,	 steady	 and	 in-
clusive	 approach.	 The	 committee	 is	 chaired	 by	 Dr.	
Nadia	 Makram	 Ebeid,	 CIB’s	 former	 Non-Executive	
Board	 member,	 and	 a	 veteran	 in	 the	 field	 of	 envi-
ronmental	preservation	and	human	empowerment	
with	notable	achievements	throughout	her	career	in	
environmental	policy	and	advocacy.

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COMMUNITy  
dEVELoPMEnT

CoMMunITY dEVELoPMEnT

CIB 
Foundation 2017 

1.5%

of profit allocated to the 
CIB foundation

CIB	 has	 been	 involved	 in	 a	 number	 of	 initiatives	
over	 the	 past	 decade	 to	 enhance	 the	 quality	 of	
health	 and	 nutrition	 services	 in	 Egyptian	 society,	
with	special	attention	paid	to	underprivileged	chil-
dren,	as	a	part	of	its	corporate	social	responsibility	
activities.	 Seeing	 the	 positive	 impact	 these	 initia-
tives	has	had	on	the	lives	of	children	in	Egypt,	the	
Bank	 took	 active	 measures	 to	 turn	 away	 from	 ad	
hoc	philanthropy	and	move	toward	more	effective,	
sustainable	initiatives,	through	the	establishment	
of	the	CIB	Foundation.

The	CIB	Foundation	was	established	in	2010	as	a	non-
profit	 organisation	 dedicated	 to	 the	 enhancement	
of	health	and	nutrition	services	extended	to	under-
privileged	children,	particularly	those	with	limited	
access	 to	 quality	 health	 care	 in	 Egypt.	 Registered	
under	the	Ministry	of	Social	Solidarity	—	as	per	the	
Ministry’s	Decree	No.	588	of	2010	—	the	Foundation	
focuses	on	sustainable	development	initiatives	that	
strive	to	improve	access	to	health	care	and	promote	
positive,	life-changing	community	initiatives.

The	Foundation’s	role	goes	beyond	being	merely	a	do-
nor	institution,	but	also	extends	to	monitoring	and	fol-
lowing	up	on	funded	initiatives	to	ensure	resources	are	
being	maximised	and	best	results	are	being	achieved.

Over	the	past	years,	the	CIB	Foundation	was	recog-
nised	 for	 its	 work	 in	 the	 arena	 of	 corporate	 social	
responsibility	from	EMEA	Finance	2014	Pan-Africa	
Award	 for	 Corporate	 Social	 Responsibility	 in	 2014,	

Banker	Africa	in	2015,	winning	the	award	for	“Most	
Socially	 Responsible	 Bank	 in	 North	 Africa”,	 and	
African	Banker	in	June	2016	winning	the	award	for	
“Socially	Responsible	Bank	of	the	Year”.

Mission and Vision
At	the	CIB	Foundation,	we	seek	to	ease	the	burden	on	
families	in	need	of	affordable	healthcare	services.	To	
do	so,	the	CIB	Foundation	is	committed	to	enhanc-
ing	the	quality	of	services	in	our	partner	institutions	
to	 provide	 the	 best	 possible	 care	 for	 our	 youngest	
citizens.	A	productive	community	requires	a	healthy	
citizenry,	and	the	CIB	Foundation	strives	to	ensure	
that	 Egyptian	 children	 are	 receiving	 the	 care	 they	
deserve	to	lead	the	healthiest	lives	possible.

Through	 extensive	 processes,	 we	 work	 with	 public	
health	 partners	 that	 have	 the	 widest	 community	
reach,	targeting	those	most	in	need.	We	work	hand-
in-hand	 with	 these	 providers	 to	 ensure	 that	 the	
maximum	value	of	our	support	is	reached	and	that	
our	donations	provide	positive,	sustainable	results.

Budget and Financing
Through	 the	 generous	 support	 of	 CIB	 shareholders,	
1.5%	 of	 CIB’s	 annual	 net	 profit	 was	 allocated	 to	 the	
CIB	Foundation	in	2017.	It	is	with	this	funding	that	the	
CIB	Foundation	supports	initiatives	that	allow	Egypt’s	
children	to	embark	on	healthy	new	beginnings.

One	 hundred	 percent	 of	 the	 Foundation’s	 budget,	
as	 well	 as	 all	 donations	 made	 to	 the	 Foundation’s	

dedicated	account,	are	channelled	toward	the	imple-
mentation	 of	 child	 development	 projects.	 Through	
the	coordinated	efforts	of	the	Foundation’s	Board	of	
Trustees,	staff,	and	CIB	volunteers,	the	Foundation	
ensures	 its	 resources	 are	 spent	 efficiently	 to	 reach	
the	greatest	number	of	beneficiaries.

The	CIB	Foundation	is	governed	by	a	seven-member	
Board	of	Trustees:

Mr. Hisham Ezz Al-Arab
Chairman

Mr. Rafik Madkour
Treasurer

Ms. Maha El-Shahed
Member

Dr. Nadia Makram Ebeid
Member

Mr. Hossam Abou Moussa
Member

Ms. Pakinam Essam El-Din Mahmoud
Member

Ms. Nadia Moustafa Hosny
Secretary	General

The	 Foundation’s	 partnerships	 and	 initiatives	 dur-
ing	2017	included:

Gozour Foundation for Development: 
Eye Exam Caravans
In	July	2016,	the	CIB	Foundation	reaffirmed	its	long-
standing	 partnership	 with	 the	 Gozour	 Foundation	
for	Development	to	fund	264	eye	exam	caravans	to	
provide	 158,400	 disadvantaged	 students	 enrolled	
at	 public	 schools	 in	 poor	 rural	 and	 urban	 areas	 in	
Egypt	 with	 free	 eye	 care	 services	 through	 the	 Go-
zour	Foundation.	The	caravans	will	be	implemented	
in	Upper	Egypt	governorates.

The	CIB	Foundation	allocated	EGP	50.5	million	over	
three	 years	 to	 fund	 caravans	 in	 the	 governorates	
of	Sohag,	Qena,	Luxor,	and	Aswan	through	the	6/6	
Eye	 Exam	 Caravan	 Program.	 Through	 a	 partner-
ship	 with	 Magrabi	 Foundation	 and	 Dar	 El	 Oyoun,	
the	caravans	are	designed	to	provide	public	school	
students	 with	 free	 ophthalmic	 exams,	 eyeglass,	
eye	 medication	 if	 necessary	 as	 well	 as	 referrals	 to	
private	 hospitals	 for	 complex	 cases.	 Each	 caravan	
included	 25-30	 doctors,	 nurses,	 and	 coordinators	
and	was	fully	equipped	with	advanced	equipment,	
a	 fully	 stocked	 pharmacy,	 and	 an	 eyeglass	 shop.	
Each	 one-day	 caravan	 targeted	 600	 children.	 Over	
the	 course	 of	 2017,	 the	 CIB	 Foundation	 donated	
over	EGP	20.6	million	to	cover	the	second	and	third	
tranche	of	the	project.

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CoMMunITY dEVELoPMEnT / CIB Foundation

eGP MN

50.5

allocated to the Gozour 
foundation for Development 
for eye exam caravans

CIB	staff	members	also	participated	in	bag-packing	
events	where	thousands	of	school	bags	were	packed	
with	 soap,	 towels,	 and	 educational	 material.	 They	
also	participated	in	the	eye	exam	caravans	and	pro-
vided	children	with	eyeglasses	and	eye	medication.	
Moreover,	 they	 lead	 awareness	 sessions	 on	healthy	
eye	practices	for	the	student	beneficiaries	of	the	pro-
gram.	These	events	provided	valuable	opportunities	
for	CIB	staff	to	learn	about	the	Foundation’s	activi-
ties	and	give	back	to	the	community.

Sawiris Foundation and Star Care for 
Helping Children: Together for Change 
Project 
As	 part	 of	 the	 CIB	 Foundation’s	 commitment	 to	
supporting	the	health	sector,	in	April	2016,	the	CIB	
Foundation’s	 Board	 of	 Trustees	 approved	 a	 new	
EGP	 1.5	 million	 partnership	 between	 the	 Sawiris	
Foundation	and	Star	Care	Foundation	to	implement	
comprehensive	community	development	projects	in	
Sohag,	Assiut,	and	Qena,	under	the	management	of	
the	Association	of	Businesswomen	in	Assiut.

The	project	includes	the	renovation	and	upgrade	of	
community	 health	 centres,	 the	 training	 of	 doctors	
and	 nurses,	 organising	 health	 awareness	 cam-
paigns	 for	 locals,	 raising	 the	 skills	 of	 teachers	 in	
community	 schools,	 distributing	 in-kind	 support	
to	 students	 as	 well	 as	 offering	 regular	 sports,	 soft	
skills	 and	 recreational	 activities.	 The	 project	 also	
offers	economic	empowerment	opportunities.	Over	
the	course	of	2017,	the	CIB	Foundation	donated	over	
EGP	 1.3	 million	 to	 cover	 training	 for	 the	 medical	
staff	and	outfitting	the	community	health	centres.

New Children’s Hospital - Ain Shams 
University Hospital
In	line	with	its	long-term	partnership	with	Ain	Shams	
University	 Hospital,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	 agreed	 in	 June	 2017	 to	 fund	 the	 purchase	
of	 the	 necessary	 equipment	 and	 supplies	 for	 the	

Inpatient	Unit	located	on	the	fifth	floor	of	the	new	Chil-
dren’s	Hospital	-	Ain	Shams	University	Hospital	for	a	
total	of	EGP	3.53	million	over	one	year.	The	hospital	is	
expected	to	serve	around	1,290	patients	per	month,	
with	roughly	15,500	children	set	to	benefit	from	the	
service	of	the	new	hospital	annually.	Over	the	course	
of	2017,	the	CIB	Foundation	donated	over	EGP	2.9	mil-
lion	to	cover	the	first	two	instalments	for	the	project.

Raei Masr Hospital in Minya
In	 December	 2016,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	agreed	to	fund	the	outfitting	of	the	Neona-
tal	Intensive	Care	Unit	and	the	Paediatric	Intensive	
Care	Unit	at	Raei	Misr	Hospital	in	the	Minya	gover-
norate	for	a	total	of	EGP	6.96	million	over	one	year.	
The	 hospital	 is	 located	 on	 the	 main	 Cairo-Assiut	
Agricultural	 Road	 and	 is	 expected	 to	 serve	 a	 vast	
number	of	patients	from	Upper	Egypt	including	As-
siut,	Beni	Sueif,	and	El	Minya.

The	CIB	Foundation	fulfilled	its	commitment	to	the	
project	in	October	2017.	

Rotary Club of Kasr El Nil: Children’s 
Right to Sight Program
In	June	2017,	the	CIB	Foundation’s	Board	of	Trustees	
approved	supporting	the	fourth	phase	of	the	Children’s	
Right	to	Sight	program	at	a	cost	of	EGP	2	million	over	
one	year	under	the	management	of	Rotary	Club	-	Kasr	
El	 Nile	 to	 fund	 around	 500	 critical	 eye	 surgeries	 to	
underprivileged	children.	The	CRTS	program	is	dedi-
cated	to	eradicating	blindness	by	supporting	children	
and	 infants	 requiring	 critical	 eye	 surgeries.	 Over	 the	
course	 of	 2017,	 the	 CIB	 Foundation	 donated	 around	
EGP	1.8	million	to	cover	543	surgeries.

Children’s Cancer Hospital 57357: PET 
CT Scanner and Annual Donation 
In	line	with	its	long-term	partnership	with	the	Chil-
dren’s	 Cancer	 Hospital	 57357,	 the	 CIB	 Foundation	
provided	the	hospital	with	another	PET	CT	scanner	

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CoMMunITY dEVELoPMEnT / CIB Foundation

eGP MN

1.5

partnership between the 
Sawiris foundation and Star 
Care foundation

similar	 to	 the	 one	 donated	 by	 CIB	 Foundation	 in	
2016	at	a	cost	of	EGP	26.9	million.	Having	two	PET-
CT	units	will	increase	the	efficiency	and	extend	ser-
vices	provided	to	more	patients	on	the	waiting	list	as	
the	highly	specialised	equipment	will	allow	doctors	
to	 identify	 cancerous	 cells	 and	 plan	 for	 removal	
during	operations.	The	CIB	Foundation	fulfilled	its	
commitment	to	the	project	in	July	2017.	As	another	
demonstration	of	the	Foundation’s	commitment	to	
the	hospital,	EGP	3.5	million	was	donated	in	Janu-
ary	2017	to	fund	patient	care	in	both	the	Cairo	and	
Tanta	branches	of	the	hospital.

Magdi Yacoub Heart Foundation

Research Labs 
In	April	2015,	the	CIB	Foundation’s	Board	of	Trust-
ees	approved	the	complete	financing	of	two	research	
labs	in	the	Magdi	Yacoub	Heart	Foundation’s	Aswan	
Heart	 Center.	 The	 EGP	 15	 million	 project	 will	 be	
funded	over	three	years.	

The	 centre	 hopes	 these	 research	 labs	 will	 deepen	
the	 understanding	 of	 various	 heart	 diseases	 and	
shed	 light	 on	 possible	 therapeutic	 strategies.	 The	
program	serves	as	an	excellent	platform	from	which	
young	Egyptian	scientists	and	researchers	can	con-
tribute	to	the	advancement	of	world-class	research	
without	having	to	leave	the	country.

Over	the	course	of	2017,	the	CIB	Foundation	donated	
over	EGP	6.2	million	to	cover	the	outfitting	costs	of	
the	research	labs.

50 Open-Heart Surgeries
In	July	2016,	the	CIB	Foundation	allocated	EGP	4.5	
million	 to	 the	 Magdi	 Yacoub	 Heart	 Foundation	
to	 cover	 the	 costs	 associated	 with	 50	 paediatric	
open-heart	 surgeries.	 Through	 its	 ongoing	 dona-
tions,	the	CIB	Foundation	supports	the	Magdi	Ya-
coub	Foundation’s	efforts	to	drastically	minimise	

the	number	of	children	on	the	open-heart	surgery	
waiting	 list.	 In	 March	 2017,	 the	 CIB	 Foundation	
donated	 EGP	 2.25	 million,	 covering	 the	 second	
and	final	tranche	of	the	project.

Yahiya Arafa Children’s Charity 
Foundation: Pediatric Catheter Lab 
and Annual Operating Costs
The	 Yahiya	 Arafa	 Children’s	 Charity	 Foundation	
is	 a	 long-standing	 partner	 of	 the	 CIB	 Foundation.	
In	 September	 2015,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	approved	the	complete	funding	of	a	paedi-
atric	catheter	lab	at	the	Ain	Shams	University	Hos-
pital,	under	the	supervision	and	management	of	the	
Yahiya	Arafa	Foundation.	The	roughly	EGP	8	million	
project	 will	 enable	 the	 hospital	 to	 have	 a	 Catheter	
Lab	dedicated	for	only	children,	conduct	100	proce-
dures	a	month,	and	reduce	the	waiting	list	by	90%.	

Over	the	course	of	2017,	the	CIB	Foundation	donated	
EGP	6	million	to	cover	the	project’s	final	instalments.

Additionally,	 in	 January	 2017,	 the	 CIB	 Foundation	
fulfilled	 its	 commitment	 to	 support	 the	 annual	
operating	 costs	 of	 five	 paediatric	 units	 at	 the	 Ain	
Shams	 University	 Hospital	 through	 the	 Yahiya	
Arafa	 Children’s	 Charity	 Foundation	 at	 a	 cost	 of	
EGP	2	million.

Rotary Club of Giza Metropolitan – 50 
Open Heart Surgeries 
In	 March	 2017,	 the	 CIB	 Foundation	 allocated	 EGP	
1.75	 million	 to	 cover	 the	 costs	 associated	 with	 50	
paediatric	 open-heart	 surgeries	 at	 El	 Kasr	 El	 Eini	
Hospital	 under	 the	 management	 of	 Rotary	 Club	
of	 Giza	 Metropolitan	 to	 drastically	 minimise	 the	
number	of	children	on	the	open-heart	surgery	wait-
ing	list	and	change	the	future	of	50	underprivileged	
children	 who	 are	 suffering	 from	 congenital	 heart	
diseases.	 In	 December	 2017,	 the	 CIB	 Foundation	
donated	over	EGP	333,000	to	cover	11	surgeries.

Zewail University of Science and 
Technology: CIB Foundation 
Fellowship for Science and Technology
In	line	with	its	commitment	to	quality	education,	
the	 CIB	 Foundation	 fulfilled	 its	 commitment	 to	
cover	 the	 tuition	 expenses	 of	 its	 50	 CIB	 Founda-
tion	 Fellows	 for	 a	 five-year	 academic	 course	 of	
study	 at	 Zewail	 University	 of	 Science	 and	 Tech-
nology.	The	fellowship	supported	50	public	school	
graduates	pursuing	degrees	in	advanced	sciences	
or	 engineering.	 Over	 the	 course	 of	 2017,	 the	 CIB	
Foundation	 disbursed	 the	 third	 year	 (2015/2016)	
and	 the	 fifth	 year	 (2017-2018)	 tuition	 fees,	 total-
ling	EGP	10	million.

MOVE Foundation for Children with 
Cerebral Palsy: Premises Renovation
In	June	2015,	the	CIB	Foundation	committed	EGP	2	
million	to	the	MOVE	Foundation	for	Children	with	
cerebral	palsy	to	renovate	their	premises,	allowing	
them	to	expand	their	operations.	The	MOVE	Foun-
dation	 was	 established	 in	 2004	 with	 a	 mission	 to	
positively	impact	the	lives	of	the	estimated	250,000	
children	living	with	the	disability.	The	organisation	
aims	at	mainstreaming	those	children	into	the	pub-
lic-school	system	to	allow	them	to	become	healthy,	
productive	members	of	society.	

Over	 the	 course	 of	 2017,	 the	 CIB	 Foundation	 do-
nated	 over	 EGP	 163,000	 to	 cover	 the	 complete	
renovation	of	the	premises,	as	well	as	the	purchas-
ing	of	essential	equipment.

Rotary Club of Zamalek 

Maxillo-Facial Center in the Cairo University 
Faculty of Dentistry Annual Operating Costs 
In	 September	 2015,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	 approved	 funding	 the	 annual	 operating	
costs	of	the	CIB	Foundation-funded	Maxillo-Facial	

Center	 at	 Cairo	 University’s	 Faculty	 of	 Dentistry	
with	a	total	amount	of	EGP	45,100.	The	centre	was	
inaugurated	in	April	2014	and	is	one	of	the	sole	pro-
viders	 of	 highly	 specialised	 treatment	 for	 oral	 and	
nasal	 cavity	 deformities,	 congenital	 deformities	 in	
newborns,	and	facial	deformities	caused	by	cancer.

In	July	2017,	the	CIB	Foundation	donated	over	EGP	22,500	
to	cover	the	final	instalment	of	the	operating	costs.

Mobile Dental Caravan for the Faculty of Oral 
& Dental Medicine - Cairo University
In	 September	 2016,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	approved	funding	the	purchase	of	an	out-
fitted	mobile	dental	caravan	for	the	Faculty	of	Oral	
&	 Dental	 Medicine	 at	 Cairo	 University	 under	 the	
management	 of	 Rotary	 Club	 of	 Zamalek	 at	 a	 total	
cost	 of	 EGP	 640,000.	 In	 September	 2017,	 the	 CIB	
Foundation	donated	EGP	480,000	to	cover	the	final	
instalment	for	the	project.	

The	 dental	 caravan	 will	 be	 used	 by	 the	 Faculty	 of	
Oral	&	Dental	Medicine	to	perform	necessary	den-
tal	treatment	(free	of	charge)	to	school	students	in	
remote	areas	of	the	Cairo	and	Giza	governorates.	

Mersal Foundation - Cochlear Implant 
Surgeries 
The	 CIB	Foundation’s	 Board	 of	Trustees	approved	
EGP	2.9	million	in	March	2017	to	support	cochlear	
implant	 surgeries	 for	 100	 children	 with	 hearing	
disabilities	 where	 certain	 cells	 are	 damaged	 in	
a	part	of	the	inner	ear	causing	deafness	 and,	as	a	
consequence,	 impacts	 their	 speaking.	 It	 is	 a	 two-
part	surgery	that	involves	an	internal	and	external	
procedure	followed	by	a	speech	therapy	program.

The	CIB	Foundation	donated	over	EGP	167,000	in	No-
vember	2017	to	cover	the	first	instalment	of	the	project.	

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CoMMunITY dEVELoPMEnT / CIB Foundation

Friends of Abu El Rish Children’s 
Hospitals Organisation: Annual 
Operating Costs 
In	line	with	its	commitment	to	sustainability	and	on-
going	 quality	 service	 provision,	 the	 CIB	 Foundation	
fulfilled	its	commitment	in	February	2017	to	support	
the	annual	operating	costs	for	the	previously	funded	
Intensive	Care	Unit	(ICU)	at	Abou	El	Reesh	El	Mounira	
Children’s	Hospital	through	Friends	of	Abu	El	Rish	Chil-
dren’s	Hospitals	Organisation	at	a	cost	of	EGP	2	million.

National Hepatology & Tropical 
Medicine Research Institute
In	 November	 2017,	 the	 CIB	 Foundation’s	 Board	 of	
Trustees	 approved	 funding	 the	 treatment	 of	 400	
children	 infected	 with	 hepatitis	 C	 under	 the	 man-
agement	 of	 the	 National	 Hepatology	 &	 Tropical	
Medicine	Research	Institute	(NHTMRI)	at	a	cost	of	
EGP	4.1	million	over	one	year.

NHTMRI	was	established	in	1932	as	an	institute	for	
medical	research	on	endemic	diseases	in	Egypt,	be-
ginning	with	what	was	the	most	endemic	disease	at	
the	time,	schistosomiasis.	NHTMRI	is	now	the	first	
centre	for	hepatitis	C	treatment	and	a	referral	centre	
for	difficult	cases	from	other	centres.

Egyptian Liver Care Society 
The	CIB	Foundation	dedicated	over	EGP	5.5	million	
to	fund	 the	 Egyptian	 Liver	Care	 Society’s	Children	
Without	Virus	C	(C-Free	Child)	program.	The	Egyp-
tian	Liver	Care	Society	was	established	in	2008	with	
specific	 goals	 of	 caring	 for	 hepatitis	 patients,	 rais-
ing	 doctor	 and	 nurse	 hepatitis	 patient-care	 skills,	
providing	 financial	 support	 to	 hepatitis	 patients	
(including	 liver	 transplants)	 and	 increasing	 the	
number	 and	 quality	 of	 hepatitis-treatment	 centres	
in	Egypt.	The	C-Free	Child	program	is	the	only	pro-
gram	 of	 its	 kind	 in	 Egypt,	 screening	 and	 treating	
children	with	hepatitis	C	for	free.

Blood Donation Campaigns: The 
Triple Effect 
Over	the	course	of	2017,	the	CIB	Foundation	hosted	
15	blood	donation	campaigns	across	its	corporate	
offices.	The	campaign	aims	to	encourage	CIB	staff	
and	customers	to	positively	and	effectively	partici-
pate	in	an	activity	that	can	save	the	lives	of	thou-
sands	of	patients	across	the	country.	Some	438	bags	
of	blood	were	collected	in	2017,	potentially	saving	
the	lives	of	more	than	1,314	people.	The	Foundation	
was	 honoured	 at	 the	 World	 Blood	 Donation	 Day	
celebration	at	the	League	of	Arab	States	for	its	ef-
forts	in	organising	campaigns.

KidZania Cairo
Through	CIB’s	long-term	corporate	sponsorship	of	
KidZania	 Cairo,	 the	 CIB	 Foundation	 allocated	 50	
tickets	 to	 KidZania	 each	 quarter	 to	 underprivi-
leged	 children.	Throughout	 2017,	 the	 CIB	 Founda-
tion	 organised	 multiple	 visits	 to	 the	 edutainment	
city	 through	 its	 partner	 organisations,	 where	
children	were	provided	the	opportunity	to	experi-
ence	adult	professions	on	a	child-friendly	scale.	By	
performing	sector-specific	jobs,	children	spend	the	
Kidzos	(the	official	currency	of	KidZania)	that	they	
earned	on	games	and	other	entertaining	activities.	
The	 CIB	 Foundation	 awarded	 this	 opportunity	 to	
underprivileged	 children,	 children	 with	 physical	
and	 mental	 disabilities,	 orphans,	 and	 cancer	 pa-
tients.	 Through	 these	 events,	 children	 from	 mar-
ginalised	groups	of	society	were	given	 the	chance	
to	experience	activities	that	would	have	previously	
been	unavailable	to	them.

Squash for Everyone
In	 2017,	 the	 CIB	 Foundation	 organised	 multiple	
sports	 days	 for	 11	 children	 from	 the	 Egyptian	 Red	
Crescent,	during	which	they	practiced	squash.	The	
events	 signalled	 the	 launch	 of	 the	 second	 phase	 of	
“Squash	 for	 Everyone”	 initiative	 sponsored	 by	 CIB	
in	 partnership	 with	 Egyptian	 Squash	 professional	
Amr	 Shabana,	 with	 the	 aim	 of	 offering	 an	 equal	
opportunity	to	underprivileged	children	to	explore	
and	develop	their	athletic	capabilities.

Children’s Cancer Hospital 57357 - 
Ramadan Decoration Day
Spreading	 happiness	 is	 one	 way	 we	 can	 give	 back	
to	 the	 community.	 In	 May	 2017,	 the	 Foundation	
organised	 a	 decoration	 day	 at	 Children’s	 Cancer	
Hospital	57357	where	volunteers	from	CIB	had	the	
opportunity	to	bring	the	Ramadan	spirit	to	the	lives	
of	childhood	cancer	patients	and	their	families.

6/6 Family Bag Packing Event 
The	CIB	Foundation	hosted	a	bag-packing	event	in	
CIB’s	 Smart	 Village	 office	 in	 February	 2017	 where	
CIB	colleagues	were	invited	to	bring	their	families	
to	participate	in	the	packing	of	roughly	5,000	health	
and	 hygiene	 school	 bags	 for	 the	 students	 targeted	
through	 the	 6/6	 Eye	 Exam	 Caravan	 program.	 The	
events	 were	 highly	 successful,	 with	 great	 turnout	
and	roughly	all	participants	asking	for	more	events	
where	they	could	bring	their	children.	

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CoMMunITY dEVELoPMEnT

Corporate Social 
responsibility 

Over	the	past	year,	CIB	heavily	focused	on	boosting	
its	 firm	 commitment	 to	 community	 development	
by	 leading	 initiatives	 in	 diverse	 Corporate	 Social	
Responsibility	 (CSR)	projects	and	by	funding	ideas	
and	events	immersed	in	art,	culture,	and	sports.

Supporting	art	remains	the	core	of	the	Bank’s	CSR	
agenda.	CIB	works	hard	to	uncover	hidden	art	tal-
ents	across	Egypt	to	shed	light	on	their	distinctive	
artwork.	The	Bank’s	support	of	artistic	endeavours	
through	 sponsorships	 and	 activities	 have	 contrib-
uted	greatly	to	preserving	Egyptian	art	and	culture,	
while	enriching	the	Bank’s	private	Art	Collection.

Supporting Students of Fine Arts Faculties:	As	part	
of	its	efforts	to	encourage	Egyptian	artistic	talent,	CIB	
acquired	distinctive	students’	art	pieces	displayed	at	
the	exhibitions	of	Faculties	of	Fine	Arts	at	Alexandria	
University	 and	 South	 Valley	 University.	 This	 annual	
contribution	seeks	to	incentivise	students	to	further	
develop	and	maintain	their	talent.

Art  Salons:	 CIB	 sponsored	 the	 Annual	 Egyptian	
Youth	Salon	for	the	seventh	consecutive	year	in	col-
laboration	 with	 the	 Fine	 Arts	 Division	 at	 the	 Min-
istry	of	Culture.	The	sponsorship	targeted	trending	
artists	under	the	age	of	35.	

Aisha  Fahmy  Palace:	 CIB	 proudly	 contributed	 to	
the	 renovations	 of	 Aisha	 Fahmy	 Palace	 after	 hav-
ing	its	doors	shut	for	over	a	decade.	The	restoration	
project	revived	the	glorious	former	days	of	this	an-
tique	 house,	 currently	 managed	 by	the	 Ministry	of	
Culture’s	Fine	Arts	Department,	which	is	looking	to	
reinstate	the	palace	as	a	prestigious	complex	for	art	
and	culture.

La Biennale di Venezia:	CIB	supported	and	spon-
sored	Egyptian	artists	at	the	57th	edition	of	La	Bi-
ennale	Venezia,	one	of	the	world’s	most	prestigious	
arts	 and	 culture	 institutes,	 which	 organises	 an	

annual	 exhibition	 of	 the	 same	 name.	 Established	
in	1895,	the	Biennale	now	hosts	more	than	500,000	
visitors	at	its	art	exhibition.

Night  of  Art  at  the  Egyptian  Museum:	 CIB	 was	 one	
of	the	key	sponsors	of	the	Night	of	Art	at	the	Egyptian	
Museum,	the	inauguration	event	of	the	Eternal	Light:	
Something	Old,	Something	New	show	—	the	first	in	a	se-
ries	of	art	shows	that	combines	Egypt’s	varied	heritage	
sites	 with	 contemporary	 Egyptian	 art.	 The	 event	 dis-
played	16	artworks	by	Egypt’s	leading	modern	artists,	
where	the	contrast	of	the	past	and	present	talents	shone	
through	in	a	vivid	showcase	of	extraordinary	work.

The  100%  Egyptian  Cotton:	 CIB	 has	 been	 extend-
ing	 its	 support	 to	 young	 and	 talented	 Egyptian	
designers	 who	 have	 succeeded	 in	 infiltrating	 the	
global	 fashion	 industry	 and	 integrating	 authentic	
Egyptian	designs	into	their	lines.	As	such,	CIB	was	
the	main	sponsor	of	Egypt’s	‘100%	Egyptian	Cotton’	
exhibition	featuring	the	country’s	best	emerging	de-
signers	in	the	International	Fashion	Showcase	(IFS)	
2017.	Egypt	was	the	only	Arab	country	represented	
at	 IFS,	 and	 ‘100%	 Egyptian	 Cotton’	 was	 the	 most-
visited	exhibit	at	the	event	with	over	10,000	visitors.

Maintaining	a	sustainable,	profound	impact	on	the	
lives	of	people	in	our	community,	the	Bank	has	been	
conducting	several	activities	and	projects	support-
ing	community	development.

KidZania:  Through	 an	 ongoing	 partnership	 that	
began	 in	 2013,	 the	 Bank	 successfully	 organised	 six	
trips	to	KidZania	in	2017	for	more	than	150	under-
privileged	 children	 and	 those	 with	 special	 needs	
and	health	conditions.	Under	the	auspices	of	the	CIB	
Foundation,	the	trips	offered	children	a	fun	and	en-
tertaining	setting	in	which	to	learn	to	perform	dif-
ferent	 banking	 operations	 such	 as	 issuing	 cheques	
and	 debit	 cards	 and	 depositing	 and	 withdrawing	
money	using	KidZania’s	official	currency,	Kidzos.	

Autism: CIB	has	consistently	dedicated	a	significant	
portion	of	its	activities	to	children,	and	specifically	
children	with	autism	and	other	disabilities.	The	aid	
is	targeted	both	at	supporting	their	integration	into	
society	 and	 to	 raise	 awareness	 around	 autism	 and	
other	disorders	on	the	spectrum.	The	Bank	not	only	
maintained	its	sponsorship	of	the	annual	ceremony	
held	by	the	ADVANCE	Society	for	Persons	with	Au-
tism	and	Other	Disabilities,	but	also	sponsored	2017	
World	Autism	Awareness	Day	in	Egypt.	As	a	form	of	
support,	our	Smart	Village	headquarters	and	a	few	
branches	 were	 lit	 in	 blue	 in	 solidarity	 with	 those	
who	live	with	autism	and	related	disorders.	

Zawya:  Through	 our	 partnership	 with	 Zawya,	 an	
art-house	 cinema	 founded	 by	 Misr	 International	
Films,	 the	 Bank	 sponsored	 the	 screening	 of	 two	
movies	with	live	audio	description	for	more	than	150	
visually	impaired	children.

Sponsoring  the  Egyptian  Squash  Federation:	 In	
line	 with	 the	 Bank’s	 belief	 that	 sports	 are	 a	 key	
factor	 in	 shaping	 the	 health	 and	 minds	 of	 Egyp-
tian	youth,	CIB	maintained	its	sponsorship	of	the	
Egyptian	Squash	Federation	for	the	sixth	year	run-
ning.	 In	 2017,	 the	 Bank	 expanded	 its	 contribution	
by	reaching	out	to	less	fortunate	children	through	
the	 launch	 of	 the	 second	 phase	 of	 the	 Squash	 for	
Everyone	 initiative	 in	 partnership	 with	 the	 Egyp-
tian	Squash	National	Teams	Director	and	Techni-
cal	Advisor	Amr	Shabana.	The	Bank	 continued	 to	
support	 the	 Federation	 through	 sponsoring	 the	
Egyptian	national	squash	team	in	the	World	Team	
Championship,	where	they	won	first	place	for	four	
consecutive	 times.	 The	 Bank	 is	 proud	 to	 be	 a	 key	
supporter	of	the	team	and	the	federation;	the	play-
ers	 have	 been	 able	 to	 maintain	 Egypt’s	 winning	
stance	 and	 strengthen	 its	 position	 as	 top	 player	
internationally	for	a	strike	of	years.

El  Sawy  Culture  Wheel:  Capitalising	 on	 a	 years-long	
partnership,	in	2017	CIB	began	diversifying	its	contri-
bution	to	El	Sawy	Culture	Wheel,	which	span	art,	cul-
ture,	music,	and	social	awareness.	In	2017,	CIB	spring	
boarded	 off	 2016’s	 successful	 awareness	 campaign	
entitled	 “Financial	 Planning	 for	 a	 Safer	 Future”	 and	
launched	similar	free	seminars	under	a	different	theme	
of	 creating	 a	 CV	 and	 preparing	 for	 interviews.	 CIB	
also	continued	its	sponsorship	of	special	screenings	of	
documentary	 films,	 cultural	 nights,	 concerts,	 and	 art	
exhibitions	organised	by	El	Sawy	Culture	Wheel.	

Beena Initiative: For	the	second	year,	CIB	was	the	
main	 partner	 and	 financial	 sponsor	 of	 Beena,	 a	
protocol	signed	between	the	Bank	and	the	Ministry	
of	 Social	 Solidarity	 to	 encourage	 active	 youth	 par-
ticipation	in	the	community	and	monitor	the	devel-
opment	 of	 social	 care	 services.	 This	 initiative	 was	
successful	 in	 attracting	 thousands	 of	 volunteers	
around	 Egypt,	 who	 assisted	 in	 orphanages,	 elderly	
homes,	and	special-needs	houses.	

Collaborating  with  Omar  Samra:  As	 part	 of	 an	
innovative	 initiative	 for	 developing	 the	 scientific	
talents	of	Egyptian	youth,	CIB	sponsored	the	“Your	
Space”	project,	launched	by	famed	Egyptian	adven-
turer	 Omar	 Samra.	 The	 project	 aims	 to	 encourage	
school	and	university	students	to	explore	space	sci-
ences,	enrich	their	knowledge,	and	develop	their	sci-
entific	competencies.	It	also	grants	Egyptian	youth	
the	 opportunity	 to	 broaden	 their	 horizons	 and	
inspire	them	to	discover	the	field	of	space	sciences	
so	as	to	consider	it	as	a	career	choice.	The	project	of-
fers	incentive	to	educational	institutions	to	develop	
engineering,	sciences,	technology,	and	mathematics	
curriculums	that	lay	the	foundations	for	the	future	
development	of	top-notch	calibres.

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   135

FINANCIAL  
STATEMEnTS

Financial StatementS: Separate

138   

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  Annual Report 2017   

   139

Financial StatementS: Separate

Commercial International Bank (Egypt) S.A.E
Separate balance sheet as at December 31,2017

Commercial International Bank (Egypt) S.A.E
Separate income statement for the year ended December 31,2017

Assets
Cash and balances with central bank
Due from  banks
Treasury bills and other governmental notes
Trading financial assets
Loans and advances to banks, net
Loans and advances to customers, net
Derivative financial instruments
Financial investments
- Available for sale
- Held to maturity
Investments in associates and subsidiaries
Non current assets held for sale
Other assets
Intangible assets
Deferred tax assets (Liabilities) 
Property, plant and equipment
Total assets
Liabilities and equity 
Liabilities
Due to banks
Due to customers
Derivative financial instruments
Current tax liabilities
Other liabilities
Long term loans
Other provisions
Total liabilities
Equity
Issued and paid up capital 
Reserves
Reserve for employee stock ownership plan (ESOP)
Total equity
Net profit for the year
Total equity and net profit for the year
Total liabilities and equity

The accompanying notes are an integral part of these financial statements .

Notes

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

15 
16 
17 
18 
19 
20 
21 

22 
22 
23 
42 
24 
41 
32 
25 

26 
27 
21 

29 
28 
30 

31 
34 

 14,663,289 
 45,319,766 
 54,478,202 
 7,295,197 
 1,313 
 88,427,103 
 40,001 

 30,474,781 
 45,167,722 
 54,068 
 -   
 6,886,807 
 368,923 
 179,630 
 1,414,519 
 294,771,321 

 1,877,918 
 250,767,370 
 196,984 
 2,778,973 
 5,476,531 
 3,674,736 
 1,615,159 
 266,387,671 

 11,618,011 
 8,725,966 
 489,334 
 20,833,311 
 7,550,339 
 28,383,650 
 294,771,321 

 10,522,040 
 58,011,034 
 39,177,184 
 2,445,134 
 159,651 
 85,991,914 
 269,269 

 5,447,291 
 53,924,936 
 10,500 
 428,011 
 5,446,025 
 499,131 
 181,308 
 1,338,629 
 263,852,057 

 3,008,996 
 231,965,312 
 331,091 
 2,017,034 
 3,579,330 
 160,243 
 1,514,057 
 242,576,063 

 11,538,660 
 3,443,319 
 343,460 
 15,325,439 
 5,950,555 
 21,275,994 
 263,852,057 

Interest and similar income 
Interest and similar expense
Net interest income 

Fee and commission income
Fee and commission expense
Net fee and commission income

Dividend income
Net trading income
Profits (Losses) on financial investments  
Administrative expenses
Other operating (expenses) income
Goodwill impairment
Intangible assets amortization
Impairment charge for credit losses
Profit before income tax

Income tax expense
Deferred tax assets (Liabilities) 
Net profit for the year

Earning per share
Basic
Diluted

Notes

6 

7 

8 
9 
22 
10 
11 

41 
12 

13 
32 & 13

14 

Dec. 31, 2017
EGP Thousands
 28,671,170 
 (16,167,155)
 12,504,015 

Dec. 31, 2016
EGP Thousands
 19,144,218 
 (9,126,512)
 10,017,706 

 2,676,944 
 (624,278)
 2,052,666 

 34,514 
 1,292,215 
 496,045 
 (3,112,508)
 (1,063,468)
 -   
 (130,208)
 (1,742,281)
 10,330,990 

 (2,778,973)
 (1,678)
 7,550,339 

 1,965,529 
 (417,573)
 1,547,956 

 34,236 
 1,315,182 
 32,121 
 (2,432,652)
 (1,237,187)
 (209,842)
 (130,208)
 (892,874)
 8,044,438 

 (2,017,034)
 (76,849)
 5,950,555 

5.76 
5.67 

4.54 
4.47 

Hisham Ezz Al-Arab
Chairman and Managing Director

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   141

Hisham Ezz Al-Arab
Chairman and Managing Director

Financial StatementS: Separate

Commercial International Bank (Egypt) S.A.E
Separate cash flow for the year ended December 31,2017

Commercial International Bank (Egypt) S.A.E
Separate cash flow for the year ended December 31,2017 (Cont.)

Cash flow from financing activities
Increase (decrease) in long term loans
Dividend paid
Capital increase
Net cash used in financing activities

Net increase (decrease) in cash and cash equivalent during the year
Beginning balance of cash and cash equivalent
Cash and cash equivalent at the end of the year

Cash and cash equivalent comprise:
Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturity more than three months
Total cash and cash equivalent

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 3,514,493 
 (1,350,204)
 79,351 
 2,243,640 

 (12,309,863)
 61,518,700 
 49,208,837 

 14,663,289 
 45,319,766 
 54,478,202 
 (8,878,986)
 (1,719,586)
 (54,653,848)
 49,208,837 

 28,915 
 (1,463,450)
 68,057 
 (1,366,478)

 38,935,643 
 22,583,057 
 61,518,700 

 10,522,040 
 58,011,034 
 39,177,184 
 (5,438,235)
 (2,565,895)
 (38,187,428)
 61,518,700 

Cash flow from operating activities
Profit before income tax
Adjustments to reconcile net profit to net cash provided by operating  
activities
Fixed assets depreciation
Impairment charge for credit losses
Other provisions charges
Trading financial investments revaluation differences
Available for sale and held to maturity investments exchange revaluation 
differences
Goodwill impairment
Intangible assets amortization
Financial investments impairment charge 
Utilization of other provisions 
Other provisions no longer used 
Exchange differences of  other provisions 
Profits from selling property, plant and equipment
Profits from selling financial investments
Profits (losses) from selling associates
Shares based payments
Impairment (Released) charges of non current assets held for sale
Operating profits before changes in operating assets and liabilities 

Net decrease (increase) in assets and  liabilities
Due from banks
Treasury bills and other governmental notes
Trading financial assets
Derivative financial instruments
Loans and advances to banks and customers
Other assets
Non current assets held for sale
Due to banks
Due to customers
Income tax obligations paid
Other liabilities
Net cash provided from operating activities

Cash flow from investing activities
Proceeds from redemption of subsidiary and associates
Payment (proceeds) for purchases and sell of subsidiary and associates
Payment for purchases of property, plant, equipment and branches construc-
tions
Proceeds from redemption of held to maturity financial investments
Payment for purchases of held to maturity financial investments  
Payment for purchases of  available for sale financial investments
Proceeds from selling available for sale financial investments
Proceeds from selling non current assets held for sale
Net cash used in investing activities

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 10,330,990 

 8,044,438 

 351,005 
 1,742,281 
 212,622 
 (248,072)

 100,078 

 -   
 130,208 
 (83,079)
 (25,463)
 (97,897)
 11,840 
 (607)
 99,047 
 -   
 290,884 
 (340,504)
 12,473,333 

 (2,594,442)
 (16,466,420)
 (4,601,991)
 95,161 
 (4,019,132)
 (1,121,981)
 428,011 
 (1,131,078)
 18,802,058 
 (2,017,034)
 1,897,201 
 1,743,686 

 750 
 (44,318)

 (745,089)

 13,354,468 
 (4,597,254)
 (25,868,230)
 973,963 
 628,521 
 (16,297,189)

 285,381 
 892,874 
 150,847 
 (269,283)

 (2,219,961)

 209,842 
 130,208 
 82,428 
 (3,696)
 (78,405)
 583,550 
 (1,682)
 (35,193)
 32,793 
 187,000 
 (131,799)
 7,859,342 

 264,072 
 (16,057,258)
 3,672,526 
 (2,918)
 (29,833,291)
 (599,879)
 -   
 1,408,227 
 76,595,390 
 (1,949,694)
 957,061 
 42,313,578 

 -   
 176,161 

 (560,631)

 4,094 
 (1,243,669)
 (3,334,122)
 2,946,710 
 -   
 (2,011,457)

142   

   Annual Report 2017

  Annual Report 2017   

   143

Financial StatementS: Separate

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144   

   Annual Report 2017

  Annual Report 2017   

   145

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial StatementS: Separate

Notes to the separate financial statements for the year ended 
December 31, 2017

1.  General information

Commercial  International  Bank  (Egypt)  S.A.E.  provides  retail,  corporate  and  investment  banking  services  in  various 
parts of Egypt through 174 branches, and 22 units employing 6551 employees on the statement of financial position date.

Commercial International Bank (Egypt) S.A.E. was formed as a commercial bank under the investment law no. 43 of 1974. 
The address of its registered head office is as follows: Nile tower, 21/23 Charles de Gaulle Street-Giza. The Bank is listed in 
the Egyptian stock exchange.

2.  Summary of accounting policies

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies 
have been consistently applied to all years presented, unless otherwise stated.

2.1.  Basis of preparation
The separate financial statements have been prepared in accordance with Egyptian financial reporting standards issued 
in 2006 and its amendments and in accordance with the Central Bank of Egypt regulations approved by the Board of Di-
rectors on December 16, 2008.

The cost method is applied to account for investments in subsidiaries and associates, whereby, investments are recorded 
based on the acquisition cost including any goodwill, deducting any impairment losses, and dividends are recorded in 
the income statement in the adoption of the distribution of these profits and evidence of the Bank right to collect them.

2.3.  Segment reporting
A business segment is a group of assets and operations engaged in providing products or services that are subject to risks 
and returns that are different from those of other business segments. A geographical segment is engaged in providing 
products or services within a particular economic environment that are subject to risks and returns different from those 
of segments operating in other economic environments.

2.4.  Foreign currency translation
2.4.1.  Functional and presentation currency
The financial statements are presented in Egyptian pound, which is the Bank’s functional and presentation currency.

2.4.2.  Transactions  and balances in foreign currencies
The Bank maintains its accounting records in Egyptian pound. Transactions in foreign currencies during the period are 
translated into the Egyptian pound using the prevailing exchange rates on the date of the transaction.

The separate financial statements have been prepared under the historical cost convention, as modified by the revaluation 
of financial assets and liabilities classified as trading or held at fair value through profit or loss, available for sale invest-
ment and all derivatives contracts.

Monetary assets and liabilities denominated in foreign currencies are retranslated at the end of reporting period at the 
prevailing exchange rates. Foreign exchange gains and losses resulting from settlement and translation of such transac-
tions and balances are recognized in the income statement and reported under the following line items:

The separate and consolidated financial statements of the Bank and its subsidiaries  have been prepared in accordance 
with  the  relevant domestic laws and the Egyptian financial reporting standards, the affiliated companies are entirely 
included in the consolidated financial statements and these companies are the companies that the Bank - directly or indi-
rectly – has more than half of the voting rights or has the ability to control the financial and operating policies, regardless 
of the type of activity, the Bank’s consolidated financial statements can be obtained from the Bank’s management. The 
Bank accounts for investments in subsidiaries and associate companies in the separate financial statements at cost minus 
impairment loss.

The  separate  financial  statements  of  the  Bank  should  be  read  with  its  consolidated  financial  statements,  for  the  year 
ended on December 31, 2017 to get complete information on the Bank’s financial position, results of operations, cash flows 
and changes in ownership rights.

2.2.  Subsidiaries and associates
2.2.1.  Subsidiaries
Subsidiaries are all entities (including special purpose entities) over which the Bank has owned directly or  indirectly the 
control to govern the financial and operating policies generally accompanying a shareholding of more than one half of the 
voting rights. The existence and effect of potential voting rights that are currently exercisable or convertible are consid-
ered when assessing whether the Bank has the ability to control the entity or not.

2.2.2.  Associates
Associates are all entities over which the Bank has significant influence but do not reach to the extent of control, generally 
accompanying a shareholding between 20% and 50% of the voting rights.

The acquisition method of accounting is used to account for the purchase of subsidiaries. The cost of an acquisition is 
measured at the fair value of the assets given, equity instruments issued and liabilities incurred or assumed, plus any 
costs directly related to the acquisition. The excess of the cost of an acquisition over the Bank share of the fair value of the 
identifiable net assets acquired is recorded as goodwill. A gain on acquisition is recognized in profit or loss if there is an 
excess of the Bank’s share of the fair value of the identifiable net assets acquired over the cost of the acquisition.

•	 Net trading income from held-for-trading assets and liabilities.
•	 Other operating revenues (expenses) from the remaining assets and liabilities.

Changes in the fair value of investments in debt instruments; which represent monetary financial instruments, denomi-
nated in foreign currencies and classified as available for sale assets are analyzed into valuation differences resulting from 
changes in the amortized cost of the instrument, differences resulting from changes in the applicable exchange rates and 
differences resulting from changes in the fair value of the instrument.

Valuation differences resulting from changes in the amortized cost are recognized and reported in the income statement 
in ‘income from loans and similar revenues’ whereas differences resulting from changes in foreign exchange rates are 
recognized and reported in ‘other operating revenues (expenses)’. The remaining differences resulting from changes in fair 
value are deferred in equity and accumulated in the ‘revaluation reserve of available-for-sale investments’.

Valuation differences resulting from the non-monetary items include gains and losses of the change in fair value of such 
equity instruments held at fair value through profit and loss, as for recognition of the differences of valuation resulting 
from equity instruments classified as financial investments available for sale within the fair value reserve in equity.

2.5.  Financial assets
The Bank classifies its financial assets in the following categories: 

•	 Financial assets designated at fair value through profit or loss.
•	 Loans and receivables.
•	 Held to maturity investments.
•	 Available for sale financial investments.

Management determines the classification of its investments at initial recognition.

146   

   Annual Report 2017

  Annual Report 2017   

   147

Financial StatementS: Separate

2.5.1.  Financial assets at fair value through profit or loss
This category has two sub-categories:

•	 Financial assets held for trading. 
•	 Financial assets designated at fair value through profit and loss at inception.

A financial asset is classified as held for trading if it is acquired or incurred principally for the purpose of selling or repur-
chasing in the short term or if it is part of a portfolio of identified financial instruments that are managed together and for 
which there is evidence of a recent actual pattern of short term profit making. Derivatives are also categorized as held for 
trading unless they are designated as hedging instruments.

Financial instruments, other than those held for trading, are classified as financial assets designated at fair value through 
profit and loss if they meet one or more of the criteria set out below: 

•	 When the designation eliminates or significantly reduces measurement and recognition inconsistencies that would arise 
from measuring financial assets or financial liabilities, on different bases. Under this criterion, an accounting mismatch 
would arise if the debt securities issued were accounted for at amortized cost, because the related derivatives are mea-
sured at fair value with changes in the fair value recognized in the income statement. The main classes of financial instru-
ments designated by the Bank are loans and advances and long-term debt issues.

•	 Applies to groups of financial assets, financial liabilities or combinations thereof that are managed, and their performance 
evaluated, on a fair value basis in accordance with a documented risk management or investment strategy, and where 
information about the groups of financial instruments is reported to management on that basis.

•	 Relates to financial instruments containing one or more embedded derivatives that significantly modify the cash flows 

resulting from those financial instruments, including certain debt issues and debt securities held.

Any financial derivative initially recognized at fair value can’t be reclassified during the holding period. Re-classification 
is not allowed for any financial instrument initially recognized at fair value through profit and loss.

2.5.2.  Loans and advances
Loans and advances are non-derivative financial assets with fixed or determinable payments that are not quoted in an 
active market, other than:

- Those that the Bank intends to sell immediately or in the short term, which is classified as held for trading, or those that 
the Bank upon initial recognition designates as at fair value through profit and loss.

•	 Those that the Bank upon initial recognition designates and available for sale; or
•	 Those for which the holder may not recover substantially all of its initial investment, other than credit deterioration.

2.5.3.  Held to maturity financial investments
Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturi-
ties that the Bank’s management has the positive intention and ability to hold till maturity. If the Bank has to sell other 
than an insignificant amount of held-to-maturity assets, the entire category would be reclassified as available for sale 
unless in necessary cases subject to regulatory approval.

Financial assets are derecognized when the rights to receive cash flows from the financial assets have expired or when the 
Bank transfers substantially all risks and rewards of the ownership. Financial liabilities are derecognized when they are 
extinguished, that is, when the obligation is discharged, cancelled or expired.

Available-for-sale,  held–for-trading  and  financial  assets  designated  at  fair  value  through  profit  and  loss  are  subse-
quently  measured  at  fair  value.  Loans,  receivables  and  held-to-maturity  investments  are  subsequently  measured  at 
amortized cost.

Gains and losses arising from changes in the fair value of the ‘financial assets designated at fair value through profit or 
loss’ are recognized in the income statement in ‘net income from financial instruments designated at fair value’. Gains and 
losses arising from changes in the fair value of available for sale investments are recognized directly in equity, until the 
financial assets are either sold or become impaired. When available-for-sale financial assets are sold, the cumulative gain 
or loss previously recognized in equity is recognized in profit or loss.

Interest income is recognized on available for sale debt securities using the effective interest method, calculated over the 
asset’s expected life. Premiums and discounts arising on the purchase are included in the calculation of effective interest 
rates. Dividends are recognized in the income statement when the right to receive payment has been established.

The fair values of quoted investments in active markets are based on current bid prices. If there is no active market for a 
financial asset, or no current demand prices available, the Bank measures fair value using valuation models. These include 
the  use  of  recent  arm’s  length  transactions,  discounted  cash  flow  analysis,  option  pricing  models  and  other  valuation 
models commonly used by market participants. If the Bank has not been able to estimate the fair value of equity instru-
ments classified as available for sale, the value is measured at cost less impairment.

Available for sale investments that would have met the definition of loans and receivables at initial recognition may be 
reclassified out to loans and advances or financial assets held to maturity. In all cases, when the Bank has the intent and 
ability to hold these financial assets in the foreseeable future or till maturity. The financial asset is reclassified at its fair 
value on the date of reclassification, and any profits or losses that have been recognized previously in equity, are treated 
based on the following:

•	 If the financial asset has a fixed maturity, gains or losses are amortized over the remaining life of the investment using the 
effective interest rate method. In case of subsequent impairment of the financial asset, the previously recognized unreal-
ized gains or losses in equity are recognized directly in the profits and losses.

•	 In the case of financial asset which has infinite life, any previously recognized profit and loss in equity will remain until the 
sale of the asset or its disposal, in the case of impairment of the value of the financial asset after the re-classification, any 
gain or loss previously recognized in equity is recycled to the profits and losses.

•	 If the Bank adjusts its estimates of payments or receipts of a financial asset that in return adjusts the carrying amount of 
the asset (or group of financial assets) to reflect the actual cash inflows, the carrying value is recalculated based on the 
present value of estimated future cash flows at the effective yield of the financial instrument and the differences are rec-
ognized in profit and loss.

•	 In all cases, if the Bank re-classifies financial asset in accordance with the above criteria and increases its estimate of the 
proceeds of future cash flow, this increase adjusts the effective interest rate of this asset only without affecting the invest-
ment book value.

2.5.4.  Available for sale financial investments
Available-for-sale investments are those intended to be held for an indefinite period of time, which may be sold in response 
to needs for liquidity or changes in interest rates, exchange rates or equity prices.

2.6.  Offsetting financial instruments
Financial assets and liabilities are offset and the net amount reported in the balance sheet if, and only if, there is a legally 
enforceable right to offset the recognized amounts and there is an intention to be settled on a net basis.

The following are applied in respect to all financial assets:

Debt securities and equity shares intended to be held on a continuing basis, other than those designated at fair value, are 
classified as available-for-sale or held-to-maturity. Financial investments are recognized on trade date, when the group 
enters into contractual arrangements with counterparties to purchase securities.

Financial assets are initially recognized at fair value plus transaction costs for all financial assets not carried at fair value 
through profit and loss. Financial assets carried at fair value through profit and loss are initially recognized at fair value, 
and transaction costs are expensed in the income statement.

Agreements of repos & reverse repos are shown by the net in the financial statement in treasury bills and other govern-
mental notes. 

2.7.  Derivative financial instruments and hedge accounting
Derivatives are recognized initially, and subsequently, at fair value. Fair values of exchange traded derivatives are ob-
tained from quoted market prices. Fair values of over-the-counter derivatives are obtained using valuation techniques, 
including discounted cash flow models and option pricing models. Derivatives are classified as assets when their fair value 
is positive and as liabilities when their fair value is negative.

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Embedded  derivatives  in  other  financial  instruments,  such  as  conversion  option  in  a  convertible  bond,  are  treated  as 
separate derivatives when their economic characteristics and risks are not closely related to those of the host contract, 
provided that the host contract is not classified as at fair value through profit and loss. These embedded derivatives are 
measured at fair value with changes in fair value recognized in income statement unless the Bank chooses to designate 
the hybrid contract as at fair value through net trading income through profit and loss.

The timing method of recognition in profit and loss, of any gains or losses arising from changes in the fair value of deriva-
tives, depends on whether the derivative is designated as a hedging instrument, and the nature of the item being hedged. 
The Bank designates certain derivatives as:

•	 Hedging instruments of the risks associated with fair value changes of recognized assets or liabilities or firm commit-

ments (fair value hedge).

•	 Hedging of risks relating to future cash flows attributable to a recognized asset or liability or a highly probable forecast 

transaction (cash flow hedge)

•	 Hedge accounting is used for derivatives designated in a hedging relationship when the following criteria are met. 

At the inception of the hedging relationship, the Bank documents the relationship between the hedging instrument and 
the hedged item, along with its risk management objectives and its strategy for undertaking various hedge transactions. 
Furthermore, at the inception of the hedge, and on ongoing basis, the Bank documents whether the hedging instrument 
is expected to be highly effective in offsetting changes in fair values of the hedged item attributable to the hedged risk.

Fair value hedge

2.7.1. 
Changes in the fair value of derivatives that are designated and qualified as fair value hedges are recognized in profit 
and loss immediately together with any changes in the fair value of the hedged asset or liability that is attributable to the 
hedged risk. The effective portion of changes in the fair value of the interest rate swaps and the changes in the fair value of 
the hedged item attributable to the hedged risk are recognized in the ‘net interest income’ line item of the income state-
ment. Any ineffectiveness is recognized in profit and loss in ‘net trading income’.

When the hedging instrument is no longer qualified for hedge accounting, the adjustment to the carrying amount of a 
hedged item, measured at amortized cost, arising from the hedged risk is amortized to profit and loss from that date using 
the effective interest method.

2.7.2.  Derivatives that do not qualify for hedge accounting
All gains and losses from changes in the fair values of derivatives that do not qualify for hedge accounting are recognized 
immediately in the income statement. These gains and losses are reported in ‘net trading income’, except where deriva-
tives are managed in conjunction with financial instruments designated at fair value , in which case gains and losses are 
reported in ‘net income from financial instruments designated at fair value’.

Interest income and expense

2.8 
Interest income and expense for all financial instruments except for those classified as held-for-trading or desig-
nated at fair value are recognized in ‘interest income’ and ‘interest expense’ in the income statement using the ef-
fective interest method.

The effective interest method is a method of calculating the amortized cost of a financial asset or a financial liability and 
of allocating the interest income or interest expense over the relevant period. The effective interest rate is the rate that ex-
actly discounts estimated future cash payments or receipts through the expected life of the financial instrument or, when 
appropriate, a shorter period to the net carrying amount of the financial asset or financial liability. When calculating the 
effective interest rate, the Bank  estimates cash flows considering all contractual terms of the financial instrument (for 
example, prepayment options) but does not consider future credit losses. The calculation includes all fees and points paid 
or received between parties to the contract that represents an integral part of the effective interest rate, transaction costs 
and all other premiums or discounts.

Once loans or debts are classified as nonperforming or impaired, the revenue of interest income will not be recognized 
and will be recorded off balance sheet, and are recognized as income subsequently based on a cash basis according to 
the following: 

•	 When all arrears are collected for consumer loans, personnel mortgages and micro-finance loans.
•	 When calculated interest for corporate are capitalized according to the rescheduling agreement conditions until paying 
25% from rescheduled payments for a minimum performing period of one year, if the customer continues to perform, the 
calculated interest will be recognized in interest income (interest on the performing rescheduling agreement balance) 
without the marginalized before the rescheduling agreement which will be recognized in interest income after the settle-
ment of the outstanding loan balance.

2.9.  Fee and commission income
Fees charged for servicing a loan or facility that is measured at amortized cost, are recognized as revenue as the service 
is provided. Fees and commissions on non-performing or impaired loans or receivables cease to be recognized as income 
and are rather recorded off balance sheet. These are recognized as revenue, on a cash basis, only when interest income 
on those loans is recognized in profit and loss, at that time, fees and commissions that represent an integral part of the 
effective interest rate of a financial asset, are treated as an adjustment to the effective interest rate of that financial asset.

Commitment fees and related direct costs for loans and advances where draw down is probable are deferred and recog-
nized as an adjustment to the effective interest on the loan once drawn. Commitment fees in relation to facilities where 
draw down is not probable are recognized at the maturity of the term of the commitment.

Fees are recognized on the debt instruments that are measured at fair value through profit and loss on initial recognition 
and syndicated loan fees received by the Bank are recognized when the syndication has been completed and the Bank 
does not hold any portion of it or holds a part at the same effective interest rate used for the other participants portions.

Commission and fee arising from negotiating, or participating in the negotiation of a transaction for a third party such as 
the arrangement of the acquisition of shares or other securities and the purchase or sale of properties are recognized upon 
completion of the underlying transaction in the income statement . 

Other management advisory and service fees are recognized based on the applicable service contracts, usually on accrual 
basis. Financial planning fees related to investment funds are recognized steadily over the period in which the service is 
provided. The same principle is applied for wealth management; financial planning and custody services that are provided 
on the long term are recognized on the accrual basis also.

2.10.  Dividend income
Dividends are recognized in the income statement when the right to collect it is declared.

2.11.  Sale and repurchase agreements
Securities may be lent or sold according to a commitment to repurchase (Repos) are reclassified in the financial state-
ments and deducted from treasury bills balance. Securities borrowed or purchased according to a commitment to re-
sell them (Reverse Repos) are reclassified in the financial statements and added to treasury bills balance. The difference 
between sale and repurchase price is treated as interest and accrued over the life of the agreements using the effective 
interest rate method.

2.12.  Impairment of financial assets
2.12.1Financial assets carried at amortised cost
The Bank assesses on each balance sheet date whether there is objective evidence that a financial asset or group of fi-
nancial assets is impaired. A financial asset or a group of financial assets is impaired only if there is objective evidence of 
impairment as a result of one or more events that occurred after the initial recognition of the asset (a ‘loss event/s’) and 
that loss event/s has an impact on the estimated future cash flows of the financial asset or group of financial assets that 
can be reliably estimated.

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The criteria that the Bank uses to determine that there is objective evidence of an impairment loss include:

•	 Cash flow difficulties experienced by the borrower ( e.g, equity ratio, net income percentage of sales).
•	 Violation of the conditions of the loan agreement such as non-payment.
•	 Initiation of bankruptcy proceedings.
•	 Deterioration of the borrower’s competitive position.
•	 The Bank for reasons of economic or legal financial difficulties of the borrower by granting concessions may not agree with 

the Bank granted in normal circumstances.

•	 Deterioration in the value of collateral or deterioration of the creditworthiness of the borrower.

2.12.2.  Available for sale investments
The  Bank  assesses  on  each  balance  sheet  date  whether  there  is  objective  evidence  that  a  financial  asset  or  a  group  of 
financial assets classify under available for sale is impaired. In the case of equity investments classified as available for 
sale, a significant or prolonged decline in the fair value of the security below its cost is considered in determining whether 
the assets are impaired. During periods start from first of January 2009, the decrease consider significant when it became 
10% from the book value of the financial instrument and the decrease consider to be extended if it continues for period 
more than 9 months, and if the mentioned evidences become available then any cumulative gains or losses previously 
recognized in equity are recognized in the income statement , in respect of available for sale equity securities, impairment 
losses previously recognized in profit and loss are not reversed through the income statement.

The objective evidence of impairment loss for a group of financial assets is observable data indicating that there is a mea-
surable decrease in the estimated future cash flows from a portfolio of financial assets since the initial recognition of those 
assets, although the decrease cannot yet be identified with the individual financial assets in the portfolio, for instance an 
increase in the default rates for a particular banking product.

If, in a subsequent period, the fair value of a debt instrument classified as available for sale increases and the increase 
can be objectively related to an event occurring after the impairment loss was recognized in the income statement, the 
impairment loss is reversed through the income statement to the extent of previously recognized impairment charge from 
equity to income statement.

The Bank estimates the period between a losses occurring and its identification for each specific portfolio. In general, the 
periods used vary between three months to twelve months.

The Bank first assesses whether objective evidence of impairment exists individually for financial assets that are individu-
ally significant, and individually or collectively for financial assets that are not individually significant and in this field the 
following are considered:

•	 If the Bank determines that no objective evidence of impairment exists for an individually assessed financial asset, whether 
significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively 
assesses them for impairment according to historical default ratios. 

•	 If the Bank determines that an objective evidence of financial asset impairment exist that is individually assessed 
for impairment and for which an impairment loss is or continues to be recognized are not included in a collective 
assessment of impairment.

The amount of the loss is measured as the difference between the asset’s carrying amount and the present value of esti-
mated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s 
original effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account and 
the amount of the loss is recognized in the income statement. If a loan or held to maturity investment has a variable inter-
est rate, the discount rate for measuring any impairment loss is the current effective interest rate determined under the 
contract when there is objective evidence for asset impairment. As a practical expedient, the Bank may measure impair-
ment on the basis of an instrument’s fair value using an observable market price.

The calculation of the present value of the estimated future cash flows of a collateralized financial asset reflects the cash flows 
that may result from foreclosure less costs for obtaining and selling the collateral, whether or not foreclosure is probable.

For the purposes of a collective evaluation of impairment, financial assets are grouped on the basis of similar credit risk 
characteristics (i.e., on the basis of the group’s grading process that considers asset type, industry, geographical location, 
collateral type, past-due status and other relevant factors). Those characteristics are relevant to the estimation of future 
cash flows for groups of such assets by being indicative of the debtors’ ability to pay all amounts due according to the con-
tractual terms of the assets being evaluated.

For the purposes of evaluation of impairment for a group of a financial assets according to historical default ratios future 
cash flows in a group of financial assets that are collectively evaluated for impairment are estimated on the basis of the 
contractual cash flows of the assets in the Bank and historical loss experience for assets with credit risk characteristics 
similar to those in the Bank. Historical loss experience is adjusted on the basis of current observable data to reflect the 
effects of current conditions that did not affect the period on which the historical loss experience is based and to remove 
the effects of conditions in the historical period that do not currently exist.

Estimates of changes in future cash flows for groups of assets should be reflected together with changes in related observ-
able data from period to period (e.g. changes in unemployment rates, property prices, payment status, or other indicative 
factors of changes in the probability of losses in the Bank and their magnitude). The methodology and assumptions used 
for estimating future cash flows are reviewed regularly by the Bank.

2.13.  Real estate investments 
The real estate investments represent lands and buildings owned by the Bank in order to obtain rental returns or capital 
gains and therefore do not include real estate assets which the Bank exercised its work through or those that have owned 
by the Bank as settlement of debts. The accounting treatment is the same used with property, plant and equipment. 

2.14.  Property, plant and equipment
Lands and buildings comprise mainly branches and offices. All property, plant and equipment are stated at historical cost 
less depreciation and impairment losses. Historical cost includes expenditure that is directly attributable to the acquisi-
tion of the items.

Subsequent costs are included in the asset’s carrying amount or as a separate asset, as appropriate, only when it is prob-
able that future economic benefits will flow to the Bank and the cost of the item can be measured reliably. All other repairs 
and maintenance are charged to other operating expenses during the financial period in which they are incurred.

Land is not depreciated. Depreciation of other assets is calculated using the straight-line method to allocate their residual 
values over estimated useful lives, as follows:

Buildings
Leasehold improvements 
Furniture and safes 
Typewriters, calculators and air-conditions 
Vehicles 
Computers and core systems
Fixtures and fittings

20 years.
3 years, or over the period of the lease if less
3/5 years.
5 years
5 years
3/10 years
3 years

The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, on each balance sheet date. De-
preciable assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying 
amount may not be recovered. An asset’s carrying amount is written down immediately to its recoverable value if the as-
set’s carrying amount exceeds its estimated recoverable amount. The recoverable amount is the higher of the asset’s fair 
value less costs to sell and value in use.

Gains and losses on disposals are determined by comparing the selling proceeds with the asset carrying amount and 
charged to other operating expenses in the income statement. 

2.15.  Impairment of non-financial assets
Assets that have an indefinite useful life are not amortized -except goodwill- and are tested annually for impairment. As-
sets that are subject to amortization are reviewed for impairment whenever events or changes in circumstances indicate 
that the carrying amount may not be recoverable. An impairment loss is recognized for the amount by which the asset’s 
carrying amount exceeds its recoverable amount.

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The recoverable amount is the higher of an asset’s fair value less costs to sell or value in use. Assets are tested for impair-
ment with reference to the lowest level of cash generating unit(s). A previously recognized impairment loss relating to a 
fixed asset may be reversed in part or in full when a change in circumstances leads to a change in the estimates used to 
determine the fixed asset’s recoverable amount. The carrying amount of the fixed asset will only be increased up to the 
amount that the original impairment not been recognized.

2.15.1.  Goodwill
Goodwill  is  capitalized  and  represents  the  excess  of  acquisition  cost  over  the  fair  value  of  the  Bank’s  share  in  the  ac-
quired entity’s net identifiable assets on the date of acquisition. For the purpose of calculating goodwill, the fair values 
of acquired assets, liabilities and contingent liabilities are determined by reference to market values or by discounting 
expected future cash flows. Goodwill is included in the cost of investments in associates and subsidiaries in the Bank’s 
separate financial statements. Goodwill is tested for impairment, impairment loss is charged to the income statement.

Goodwill is allocated to the cash generating units for the purpose of impairment testing. The cash generating units rep-
resented in the Bank main segments.

2.15.2.  Other intangible assets
Is  the  intangible  assets  other  than  goodwill  and  computer  programs  (trademarks,  licenses,  contracts  for  benefits,  the 
benefits of contracting with clients).

Other intangible assets that are acquired by the Bank are recognized at cost less accumulated amortization and impair-
ment losses. Amortization is charged to the income statement on a straight-line basis over the estimated useful lives of 
the intangible asset with definite life. Intangible assets with indefinite life are not amortized and tested for impairment.

2.16.  Leases
The accounting treatment for the finance lease is complied with law 95/1995, if the contract entitles the lessee to purchase 
the asset at a specified date and predefined value, or the current value of the total lease payments representing at least 90% 
of the value of the asset. The other leases contracts are considered operating leases contracts.

2.16.1.  Being lessee
Finance lease contract recognizes the lease cost, including the cost of maintenance of the leased assets in the income 
statement for the period in which they occurred. If the Bank decides to exercise the right to purchase the leased asset the 
leased assets are capitalized and included in ‘property, plant and equipment’ and depreciated over the useful life of the 
expected remaining life of the asset in the same manner as similar assets.

2.18.  Other provisions
Provisions for restructuring costs and legal claims are recognized when the Bank has present legal or constructive obliga-
tions as a result of past events; where it is more likely than not that a transfer of economic benefit will be necessary to settle 
the obligation, and it can be reliably estimated.

In case of similar obligations, the related cash outflow should be determined in order to settle these obligations as a group. 
The provision is recognized even in case of minor probability that cash outflow will occur for an item of these obligations. 

When a provision is wholly or partially no longer required, it is reversed through profit or loss under other operating in-
come (expenses). 

Provisions for obligations, other than those for credit risk or employee benefits, due within more than 12 months from the 
balance sheet date are recognized based on the present value of the best estimate of the consideration required to settle 
the present obligation on the balance sheet date. An appropriate pretax discount rate that reflects the time value of money 
is used to calculate the present value of such provisions. For obligations due within less than twelve months from the bal-
ance sheet date, provisions are calculated based on undiscounted expected cash outflows unless the time value of money 
has a significant impact on the amount of provision, then it is measured at the present value. 

2.19.  Share based payments
The Bank applies an equity-settled, share-based compensation plan. The fair value of equity instruments recognized as 
an expense over the vesting period using appropriate valuation models, taking into account the terms and conditions 
upon which the equity instruments were granted. The vesting period is the period during which all the specified vesting 
conditions of a share-based payment arrangement are to be satisfied. Vesting conditions include service conditions, per-
formance conditions and market performance conditions are taken into account when estimating the fair value of equity 
instruments on the date of grant. On each balance sheet date the number of options that are expected to be exercised are 
estimated. Recognizes estimate changes, if any, in the income statement, and a corresponding adjustment to equity over 
the remaining vesting period.

The proceeds received net of any directly attributable transaction costs are credited to share capital (nominal value) and 
share premium when the options are exercised.

2.20.  Income tax
Income tax on the profit and loss for the period and deferred tax are recognized in the income statement except for income 
tax relating to items of equity that are recognized directly in equity.

Operating lease payments leases are accounted for on a straight-line basis over the periods of the leases and are included 
in ‘general and administrative expenses’.

Income tax is recognized based on net taxable profit using the tax rates applicable on the date of the balance sheet in ad-
dition to tax adjustments for previous years.

2.16.2.  Being lessor
For finance lease, assets are recorded in the property, plant and equipment in the balance sheet and amortized over the 
expected useful life of this asset in the same manner as similar assets. Lease income is recognized on the basis of rate of re-
turn on the lease in addition to an amount corresponding to the cost of depreciation for the period. The difference between 
the recognized rental income and the total finance lease clients’ accounts is transferred to the in the income statement 
until the expiration of the lease to be reconciled with a net book value of the leased asset. Maintenance and insurance 
expenses are charged to the income statement when incurred to the extent that they are not charged to the tenant.

In case there is objective evidence that the Bank will not be able to collect the of financial lease obligations, the finance 
lease payments are reduced to the recoverable amount.

For assets leased under operating lease it appears in the balance sheet under property, plant and equipment, and depreci-
ated over the expected useful life of the asset in the same way as similar assets, and the lease income recorded less any 
discounts given to the lessee on a straight-line method over the contract period.

Deferred taxes arising from temporary time differences between the book value of assets and liabilities are recognized in 
accordance with the principles of accounting and value according to the foundations of the tax, this is determining the 
value of deferred tax on the expected manner to realize or settle the values of assets and liabilities, using tax rates appli-
cable on the date of the balance sheet.

Deferred tax assets of the Bank recognized when there is likely to be possible to achieve profits subject to tax in the future 
to be possible through to use that asset, and is reducing the value of deferred tax assets with part of that will come from 
tax benefit expected during the following years, that in the case of expected high benefit tax, deferred tax assets will in-
crease within the limits of the above reduced.

2.21.  Borrowings
Borrowings are recognized initially at fair value net of transaction costs incurred. Borrowings are subsequently stated at 
amortized cost also any difference between proceeds net of transaction costs and the redemption value is recognized in 
the income statement over the period of the borrowings using the effective interest method.

2.17.  Cash and cash equivalents
For the purposes of the cash flow statement, cash and cash equivalents comprise balances with less than three months’ 
maturity from the date of acquisition, including cash and non-restricted balances with central banks, treasury bills and 
other eligible bills, loans and advances to banks, amounts due from other banks and short-term government securities.

2.22.  Dividends
Dividends on ordinary shares and profit sharing are recognized as a charge of equity upon the general assembly approval. 
Profit sharing includes the employees’ profit share and the Board of Directors’ remuneration as prescribed by the Bank’s 
articles of incorporation and the corporate law.

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2.23.  Comparatives
Comparative figures have been adjusted to conform with changes in the presentation of the current period where necessary.

2.24.  Non-current assets held for sale
A non-current asset (or disposal group) to be classified as held for sale if its carrying amount will be recovered principally 
through a sale transaction rather than through continuing use.

Determining whether (and when) an asset stops being recovered principally through use and becomes recoverable prin-
cipally through sale.

For an asset (or disposal group) to be classified as held for sale:

a.  It must be available for immediate sale in its present condition, subject only to terms that are usual and customary 

for sales of such assets (or disposal groups);

b.  Its sale must be highly probable; 

The standard requires that non-current assets (and, in a ‘disposal group’, related liabilities and current assets,) meeting its 
criteria to be classified as held for sale be:

a.  Measured at the lower of carrying amount and fair value less costs to sell, with depreciation on them ceasing; and
b.  Presented separately on the face of the statement of financial position with the results of discontinued operations 

presented separately in the income statement. 

2.25.  Discontinued operation
Discontinued operation as ‘a component of an entity that either has been disposed of, or is classified as held for sale, and 

a.  Represents a separate major line of business or geographical area of operations,
b.  Is part of a single coordinated plan to dispose of a separate major line of business or geographical area of operations 

or

c.  Is a subsidiary acquired exclusively with a view to resale.

When presenting discontinued operations in the income statement, the comparative figures should be adjusted as if the 
operations had been discontinued in the comparative period.

3.  Financial risk management

The Bank’s activities expose it to a variety of financial risks and those activities involve the analysis, evaluation, accep-
tance and management of some degree of risk or combination of risks. Taking risk is core to the financial business, and the 
operational risks are an inevitable consequence of being in business. The Bank’s aim is therefore to achieve an appropriate 
balance between risk and rewards and minimize potential adverse effects on the Bank’s financial performance. The most 
important types of financial risks are credit risk, market risk, liquidity risk and other operating risks. Also market risk 
includes exchange rate risk, rate of return risk and other prices risks. 

The Bank’s risk management policies are designed to identify and analyze these risks, to set appropriate risk limits and 
controls, and to monitor the risks and adherence to limits by means of reliable and up-to-date information systems. The 
Bank regularly reviews its risk management policies and systems to reflect changes in markets, products and emerging 
best practice.

Risk management is carried out by risk department under policies approved by the Board of Directors. Bank treasury 
identifies, evaluates and hedges financial risks in close co-operation with the Bank’s operating units.

The Board provides written principles for overall risk management, as well as written policies covering specific areas, such 
as foreign exchange risk, interest rate risk, credit risk, use of derivative financial instruments and non-derivative financial 
instruments. In addition, credit risk management is responsible for the independent review of risk management and the 
control environment.

3.1.  Credit risk
The Bank takes on exposure to credit risk, which is the risk that counterparty will cause a financial loss for the Bank by 
failing to discharge an obligation. Management therefore carefully manages its exposure to credit risk. Credit exposures 
arise principally in loans and advances, debt securities and other bills. There is also credit risk in off-balance sheet finan-
cial arrangements such as loan commitments. The credit risk management and control are centralized in a credit risk 
management team in bank treasury and reported to the Board of Directors and head of each business unit regularly.

3.1.1.  Credit risk measurement
3.1.1.1.  Loans and advances to banks and customers
In measuring credit risk of loans and facilities to banks and customers at a counterparty level, the Bank reflects three 
components (i) the ‘probability of default’ by the client or counterparty on its contractual obligations (ii) current expo-
sures to the counterparty and its likely future development, from which the Bank derive the ‘exposure at default’; and (iii) 
the likely recovery ratio on the defaulted obligations (the ‘loss given default’).

These credit risk measurements, which reflect expected loss (the ‘expected loss model’) are required by the Basel committee on 
banking regulations and the supervisory practices (the Basel committee), and are embedded in the Bank’s daily operational man-
agement. The operational measurements can be contrasted with impairment allowances required under EAS 26, which are based 
on losses that have been incurred on the balance sheet date (the ‘incurred loss model’) rather than expected losses (note 3.1). 

The Bank assesses the probability of default of individual counterparties using internal rating tools tailored to the various 
categories of counterparty. They have been developed internally and combine statistical analysis with credit officer judg-
ment and are validated, where appropriate. Clients of the Bank are segmented into four rating classes. The Bank’s rating 
scale, which is shown below, reflects the range of default probabilities defined for each rating class.  This means that, in 
principle, exposures migrate between classes as the assessment of their probability of default changes. The rating tools 
are kept under review and upgraded as necessary. The Bank regularly validates the performance of the rating and their 
predictive power with regard to default events. 

Bank’s rating

1
2
3
4

description of the grade

performing loans
regular watching
watch list
non-performing loans

Loss given default or loss severity represents the Bank expectation of the extent of loss on a claim should default occur. It is 
expressed as percentage loss per unit of exposure and typically varies by type of counterparty, type and seniority of claim 
and availability of collateral or other credit mitigation.

3.1.1.2.  Debt instruments and treasury and other bills
For debt instruments and bills, external rating such as standard and poor’s rating or their equivalents are used for man-
aging of the credit risk exposures, and if this rating is not available, then other ways similar to those used with the credit 
customers are uses. The investments in those securities and bills are viewed as a way to gain a better credit quality map-
ping and maintain a readily available source to meet the funding requirement at the same time.

3.1.2.  Risk limit control and mitigation policies
The Bank manages, limits and controls concentrations of credit risk wherever they are identified − in particular, to indi-
vidual counterparties and banks, and to industries and countries. 

The Bank structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to 
one borrower, or groups of borrowers, and to geographical and industry segments. Such risks are monitored on a revolving 
basis and subject to an annual or more frequent review, when considered necessary. Limits on the level of credit risk by 
individual, counterparties, product, and industry sector and by country are approved quarterly by the Board of Directors.

The exposure to any one borrower including banks and brokers is further restricted by sub-limits covering on- and off-
balance sheet exposures, and daily delivery risk limits in relation to trading items such as forward foreign exchange con-
tracts. Actual exposures against limits are monitored daily.

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Financial StatementS: Separate

Exposure to credit risk is also managed through regular analysis of the ability of borrowers and potential borrowers to 
meet interest and capital repayment obligations and by changing these lending limits where appropriate.
Some other specific control and mitigation measures are outlined below:

3.1.2.1.  Collateral
The Bank sets a range of policies and practices to mitigate credit risk. The most traditional of these is the taking of security 
for funds advances, which is common practice. The Bank implements guidelines on the acceptability of specific classes of 
collateral or credit risk mitigation. The principal collateral types for loans and advances are:

•	 Mortgages over residential properties.
•	 Mortgage business assets such as premises, and inventory.
•	 Mortgage financial instruments such as debt securities and equities.

Longer-term finance and lending to corporate entities are generally secured; revolving individual credit facilities are gen-
erally unsecured. In addition, in order to minimize the credit loss the Bank will seek additional collateral from the coun-
terparty as soon as impairment indicators are noticed for the relevant individual loans and advances.

Collateral held as security for financial assets other than loans and advances is determined by the nature of the instru-
ment. Debt securities, treasury and other governmental securities are generally unsecured, with the exception of asset-
backed securities and similar instruments, which are secured by portfolios of financial instruments.

3.1.2.2. Derivatives
The Bank maintains strict control limits on net open derivative positions (i.e., the difference between purchase and sale 
contracts), by both amount and term. At any one time, the amount subject to credit risk is limited to the current fair value 
of instruments that are favorable to the Bank (i.e., assets with positive fair value), which in relation to derivatives is only a 
small fraction of the contract, or notional values used to express the volume of instruments outstanding. This credit risk 
exposure is managed as part of the overall lending limits with customers, together with potential exposures from market 
movements. Collateral or other security is not usually obtained for credit risk exposures on these instruments, except 
where the Bank requires margin deposits from counterparties.

Settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a cor-
responding receipt in cash, securities or equities. Daily settlement limits are established for each counterparty to cover 
the aggregate of all settlement risk arising from the Bank market transactions on any single day.

3.1.2.3. Master netting arrangements
The Bank further restricts its exposure to credit losses by entering into master netting arrangements with counterpar-
ties with which it undertakes a significant volume of transactions. Master netting arrangements do not generally result 
in an offset of balance sheet assets and liabilities, as transactions are usually settled on a gross basis. However, the credit 
risk associated with favorable contracts is reduced by a master netting arrangement to the extent that if a default occurs, 
all amounts with the counterparty are terminated and settled on a net basis. The Bank overall exposure to credit risk on 
derivative instruments subject to master netting arrangements can change substantially within a short period, as it is af-
fected by each transaction subject to the arrangement.

3.1.2.4. Credit related commitments
The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and 
standby letters of credit carry the same credit risk as loans. Documentary and commercial letters of credit – which are 
written undertakings by the Bank on behalf of a customer authorizing a third party to draw drafts on the Bank up to a 
stipulated amount under specific terms and conditions – are collateralized by the underlying shipments of goods to which 
they relate and therefore carry less risk than a direct loan.

Commitments to extend credit represent unused portions of authorizations to extend credit in the form of loans, guaran-
tees or letters of credit. With respect to credit risk on commitments to extend credit, the Bank is potentially exposed to 
loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused 
commitments, as most commitments to extend credit are contingent upon customers maintaining specific credit stan-
dards. The Bank monitors the term to maturity of credit commitments because longer-term commitments generally have 
a greater degree of credit risk than shorter-term commitments.

Impairment and provisioning policies

3.1.3. 
The internal rating system described in Note 3.1.1 focus on the credit-quality mapping from the lending and investment 
activities perspective. Conversely, for only financial reporting purposes impairment losses are recognized for that has 
been incurred on the balance sheet date when there is an objective evidence of impairment. Due to the different method-
ologies applied, the amount of incurred impairment losses in balance sheet are usually lower than the amount determined 
from the expected loss model that is used for internal operational management and CBE regulation purposes.

The impairment provision reported in balance sheet at the end of the period is derived from each of the four internal credit 
risk ratings. However, the majority of the impairment provision is usually driven by the last two rating degrees. The follow-
ing table illustrates the proportional distribution of loans and advances reported in the balance sheet for each of the four 
internal credit risk ratings of the Bank and their relevant impairment losses:

December 31, 2017

December 31, 2016

Bank’s rating

1-Performing loans
2-Regular watching
3-Watch list
4-Non-Performing loans

Loans and advances 
(%)
69.53
15.53
7.99
6.95 

Impairment provision 
(%)
11.61
21.51
23.70    
43.18  

Loans and advances 
(%)
68.52
18.29
6.49
6.70 

Impairment provision 
(%)
13.78
19.53
16.81    
49.88  

The internal rating tools assists management to determine whether objective evidence of impairment exists under EAS 26, 
based on the following criteria set by the Bank:

•	 Cash flow difficulties experienced by the borrower or debtor
•	 Breach of loan covenants or conditions
•	 Initiation of bankruptcy proceedings
•	 Deterioration of the borrower’s competitive position
•	 Bank granted concessions may not be approved under normal circumstances due to economic, legal reasons and financial 

difficulties facing the borrower
•	 Deterioration of the collateral value
•	 Deterioration of the credit situation

The Bank’s policy requires the review of all financial assets that are above materiality thresholds at least annually or more 
regularly when circumstances require. Impairment provisions on individually assessed accounts are determined by an 
evaluation of the incurred loss at balance-sheet date, and are applied to all significant accounts individually. The assess-
ment normally encompasses collateral held (including re-confirmation of its enforceability) and the anticipated receipts 
for that individual account. Collective impairment provisions are provided portfolios of homogenous assets by using the 
available historical loss experience, experienced judgment and statistical techniques.

3.1.4.  Pattern of measuring the general banking risk
In addition to the four categories of the Bank’s internal credit ratings indicated in note 3.1.1, management classifies loans 
and advances based on more detailed subgroups in accordance with the CBE regulations. Assets exposed to credit risk 
in these categories are classified according to detailed rules and terms depending heavily on information relevant to the 
customer,  his  activity,  financial  position  and  his  repayment  track  record.  The  Bank  calculates  required  provisions  for 
impairment of assets exposed to credit risk, including commitments relating to credit on the basis of rates determined 
by CBE. In case, the provision required for impairment losses as per CBE credit worthiness rules exceeds the required 
provisions by the application used in balance sheet preparation in accordance with EAS. That excess shall be debited to 
retained earnings and carried to the general banking risk reserve in the equity section. Such reserve is always adjusted, on 
a regular basis, by any increase or decrease so, that reserve shall always be equivalent to the amount of increase between 
the two provisions. Such reserve is not available for distribution.

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Financial StatementS: Separate

Below is a statement of institutional worthiness according to internal ratings, compared to CBE ratings and rates of provi-
sions needed for assets impairment related to credit risk:

CBE Rating

Categorization

Provision%

Internal rating

Categorization

1
2
3
4
5
6
7
8
9
10

Low risk
Average risk
Satisfactory risk
Reasonable risk
Acceptable risk
Marginally acceptable risk
Watch list
Substandard
Doubtful
Bad debts

0%
1%
1%
2%
2%
3%
5%
20%
50%
100%

Performing loans
1
Performing loans
1
Performing loans
1
Performing loans
1
Performing loans
1
Regular watching
2
3
Watch list
4 Non performing loans 
4 Non performing loans 
4 Non performing loans 

3.1.5.  Maximum exposure to credit risk before collateral held

In balance sheet items exposed to credit risk

Treasury bills and other  governmental notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdraft
 - Credit cards
 - Personal loans
 - Mortgages
 - Other loans
 Corporate:
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
- Investments in associates and subsidiaries
Total
Off balance sheet items exposed to credit risk
Financial guarantees
Customers acceptances
Letters of credit (import and export)
Letter of guarantee
Total

Dec. 31, 2017

Dec. 31, 2016

EGP Thousands

EGP Thousands

 54,653,848 

 39,216,387 

 6,728,843 
 1,383 
 (70)

 1,933,420 
 161,451 
 (1,800)

 1,780,416 
 2,899,930 
 13,910,837 
 416,616 
 -   

 12,450,826 
 44,200,770 
 26,627,825 
 112,802 
 (12,476)
 (10,994,446)
 (2,965,997)
 40,001 

 1,901,875 
 2,423,125 
 10,745,352 
 306,930 
 20,838 

 13,220,464 
 44,503,511 
 24,840,803 
 110,382 
 (5,533)
 (9,818,007)
 (2,257,826)
 269,269 

 74,767,989 
 54,068 
 224,673,165 

 58,601,911 
 10,500 
 186,183,052 

 3,605,001 
 1,017,690 
 1,700,516 
 69,514,413 
 75,837,620 

 2,832,705 
 650,607 
 2,382,849 
 65,575,370 
 71,441,531 

The above table represents the Bank's Maximum exposure to credit risk on December 31, 2017, before taking into account 
any held collateral.

For assets recognized on balance sheet, the exposures set out above are based on net carrying amounts as reported in the 
balance sheet.

As shown above, 39.38% of the total maximum exposure is derived from loans and advances to banks and customers while 
investments in debt instruments represent 36.27%.

Management is confident in its ability to continue to control and sustain minimal exposure of credit risk resulting from 
both the bank's loans and advances portfolio and debt instruments based on the following:

•	 85.06% of the loans and advances are concentrated in the top two grades of the internal credit risk rating system.
•	 93.05% of loans and advances portfolio are considered to be neither past due nor impaired.
•	 Loans and advances assessed individualy are valued EGP 7,120,106 thousand.
•	 The Bank has implemented more prudent processes when granting loans and advances during the financial year ended 

on December 31, 2017.

•	 96.80% of the investments in debt Instruments are Egyptian sovereign instruments.

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Financial StatementS: Separate

3.1.6.  Loans and advances
Loans and advances are summarized as follows:

Neither past due nor impaired 
Past due but not impaired 
Individually impaired 
Gross
Less: 
Impairment provision
Unamortized bills discount
Unearned interest
Net

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

Loans and advances 
to customers
 89,395,036 
 5,884,880 
 7,120,106 
 102,400,022 

Loans and advances 
to banks
 1,383 
 -   
 -   
 1,383 

Loans and advances 
to customers
 86,354,393 
 5,133,220 
 6,585,667 
 98,073,280 

Loans and advances 
to banks
 161,451 
 -   
 -   
 161,451 

 10,994,446 
 12,476 
 2,965,997 
 88,427,103 

 70 
 -   
 -   
 1,313 

 9,818,007 
 5,533 
 2,257,826 
 85,991,914 

 1,800 
 -   
 -   
 159,651 

Impairment provision losses for loans and advances reached EGP 10,994,516 thousand.

During the year, the Bank’s total loans and advances increased by 4.24%.

In order to minimize the propable exposure to credit risk, the Bank focuses more on the business with large enterprises,banks 
or retail customers with good credit rating or sufficient collateral.

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162   

   Annual Report 2017

  Annual Report 2017   

   163

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Loans and advances restructured
Restructuring activities include rescheduling arrangements, applying obligatory management programs, modifying and 
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continue. Restructuring is commonly applied to term loans, specially customer loans. Renegotiated loans totaled at the 
end of the period:

Loans and advances to customer
Corporate
 - Direct loans
Total

Dec.31, 2017

Dec.31, 2016

 8,577,197 
 8,577,197 

 7,771,415 
 7,771,415 

3.1.7.  Debt instruments, treasury bills and other governmental notes
The table below presents an analysis of debt instruments, treasury bills and other governmental notes by rating agency 
designation at end of financial year, based on Standard & Poor’s ratings or their equivalent:

Dec.31, 2017

AAA
AA- to AA+
A- to A+
Lower than A-
Unrated
Total

Treasury bills  and 
other gov. notes
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 54,478,202 
 54,478,202 

Trading financial debt 
instruments
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 1,721,360 
 5,007,483 
 6,728,843 

Non-trading financial 
debt instruments
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1,724,358
4,457,964
 68,154,656 
 74,767,989 

EGP Thousands

Total

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431,011
1,724,358
6,179,324
 127,640,341 
 135,975,034 

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164   

   Annual Report 2017

  Annual Report 2017   

   165

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial StatementS: Separate

3.1.8.  Concentration of risks of financial assets with credit risk exposure
3.1.8.1.  Geographical sectors
Following is a breakdown of the Bank’s main credit exposure at their book values categorized by geographical region at 
the end of the year. 

The Bank has allocated exposures to regions based on the country of domicile of its counterparties.

Dec.31, 2017

Treasury bills and other  governmental notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdrafts
 - Credit cards
 - Personal loans
 - Mortgages
 Corporate:
 - Overdrafts
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
- Investments in associates and subsidiaries
Total

Cairo

 54,653,848 

Alex, Delta and 
Sinai
 -   

 6,728,843 
 1,383 
 (70)

 956,756 
 2,329,790 
 8,632,679 
 342,764 

 10,228,588 
 29,818,885 
 23,487,639 
 87,088 
 (12,476)
 (10,994,446)
 (2,362,942)
 40,001 

 74,767,989 
 54,068 
 198,760,387 

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 621,743 
 488,529 
 4,437,647 
 66,414 

 1,731,524 
 11,262,255 
 2,831,056 
 25,714 
 -   
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 (495,481)
 -   

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 20,969,401 

EGP Thousands

Upper Egypt

Total

 -   

 -   
 -   
 -   

 201,917 
 81,611 
 840,511 
 7,438 

 490,714 
 3,119,630 
 309,130 
 -   
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 4,943,377 

 54,653,848 

 6,728,843 
 1,383 
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 1,780,416 
 2,899,930 
 13,910,837 
 416,616 

 12,450,826 
 44,200,770 
 26,627,825 
 112,802 
 (12,476)
 (10,994,446)
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 40,001 

 74,767,989 
 54,068 
 224,673,165 

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166   

   Annual Report 2017

  Annual Report 2017   

   167

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial StatementS: Separate

3.2.  Market risk
Market  risk  represnts  as  fluctuations  in  fair  value,  future  cash  flow,  foreign  exchange  rates  and  commodity  prices, 
interest rates, credit spreads and equity prices, and it may reduce the Bank’s income or the value of its portfolios. The 
bank assigns the market risk management department to measure, monitor and control the market risk. In addition, 
regular reports are submitted to the Asset and Liability "Management Committee (ALCO), Board Risk Committee and 
the heads of each business unit."

The bank separates exposures to market risk into trading or non-trading portfolios.

Trading portfolios include positions arising from market-making, position taking and others designated as marked-to-mar-
ket. Non-trading portfolios include positions that primarily arise from the interest rate management of the group’s retail 
and commercial banking assets and liabilities, financial investments designated as available for sale and held-to-maturity.

3.2.1.  Market risk measurement techniques
As part of the management of market risk, the Bank undertakes various hedging strategies and enters into interest rate 
swaps to match the interest rate risk associated with the fixed-rate long-term debt instrument and loans to which the fair 
value option has been applied . 

3.2.1.1.  Value at Risk
The Bank applies a "Value at Risk" methodology (VaR) to its trading and non-trading portfolios, to estimate the market 
risk  of  positions  held  and  the  maximum  losses  expected  under  normal  market  conditions,  based  upon  a  number  of  a 
sumptions for various changes in market conditions. 

VaR  is  a  statistically  based  estimate  of  the  potential  loss  on  the  current  portfolio  from  adverse  market  movements.  It 
expresses the ‘maximum’ amount the Bank might lose , but only to a certain level of confidence (95%). There is therefore 
a specified statistical probability (5%) that actual loss could be greater than the VaR estimate. The VaR model assumes a 
certain ‘holding period’ until positions can be closed (  1 Day). The Bank assesses the historical movements in the market 
prices based on volatilities and correlations data for the past five years. The use of this approach does not prevent losses 
outside of these limits in the event of more significant market movements.

As VaR constitutes an integral part of the Bank’s market risk control regime, the Market Risk Management set VaR Lim-
its, for the trading book, which have been approved by the board, and are monitored and reported on a daily basis to the 
Senior Management. In addition, monthly limits compliance is reported to the ALCO. 

The Bank has developed the internal model to calculate VaR, however, it is not yet approved by the Central Bank as the 
regulator is currently applying and requiring banks to calculate the Market Risk Capital Requirements according to Basel 
II Stadardized Approach.

3.2.1.2. Stress tests
Stress tests provide an indication of the potential size of losses that could arise under extreme market conditions. There-
fore, the bank computes on a daily basis trading Stressed VaR, combined with the trading VaR, to capture the abnormal 
movements in  financial markets and to give more comprehensive picture of risk. The results of the stress tests are re-
viewed by the ALCO on a monthly basis and the board risk committee on a quarterly basis.

3.2.2.  Value at risk (VaR) Summary 
Total VaR by risk type

Dec. 31, 2017

EGP Thousands

Dec. 31, 2016

Foreign exchange risk
Interest rate risk
 - For non trading purposes
 - For trading purposes
Portfolio managed by others risk
Investment fund
Total VaR

Medium

 13,647 
 588,938 
 553,426 
 35,512 
 7,280 
 370 
 591,508 

High

Low

Medium

High

Low

 82,695 
 815,249 
 739,977 
 75,272 
 10,454 
 692 
 826,941 

 275 
 363,366 
 351,674 
 11,692 
 4,854 
 215 
 364,408 

 31,561 
 365,258 
 340,853 
 24,405 
 4,775 
 392 
 381,247 

 300,218 
 1,028,396 
 973,882 
 54,514 
 10,341 
 643 
 1,193,075 

 276 
 112,744 
 102,443 
 10,301 
 2,682 
 264 
 113,480 

Trading portfolio VaR by risk type

Dec. 31, 2017

Dec. 31, 2016

EGP Thousands

Medium

High

Low

Medium

High

Low

 Foreign exchange risk
 Interest rate risk
 - For trading purposes
Funds managed by others risk
Investment fund
Total VaR

 13,647 
 35,512 
 35,512 
 7,280 
 370 
 46,039 

 82,695 
 75,272 
 75,272 
 10,454 
 692 
 113,250 

 275 
 11,692 
 11,692 
 4,854 
 215 
 13,804 

 31,561 
 24,405 
 24,405 
 4,775 
 392 
 51,651 

 300,218 
 54,514 
 54,514 
 10,341 
 643 
 335,888 

 276 
 10,301 
 10,301 
 2,682 
 264 
 11,285 

Non trading portfolio VaR by risk type

Dec. 31, 2017

Dec. 31, 2016

EGP Thousands

Medium

High

Low

Medium

High

Low

 Interest rate risk
 - For non trading purposes
Total VaR

 553,426 
 553,426 

 739,977 
 739,977 

 351,674 
 351,674 

 340,853 
 340,853 

 973,882 
 973,882 

 102,443 
 102,443 

The aggregate of the trading and non-trading VaR results does not constitute the Bank’s  VaR due to correlations and con-
sequent diversification effects between risk types and portfolio types.

3.2.3.  Foreign exchange risk
The Bank's financial position and cash flows are exposed to fluctuations in foreign currency exchange rates. The Board 
sets limits on the level of exposure by currency and in aggregate for both overnight and intra-day positions, which are 
monitored daily. The table below summarizes the Bank’s exposure to foreign exchange rate risk and financial instruments 
at carrying amounts, categorized by currency. 

Equivalent EGP Thousands

Dec. 31, 2017

EGP

USD

EUR

GBP

Other

Total

Financial assets
Cash and balances with central 
bank
Due from banks
Treasury bills and other  govern-
mental notes
Trading financial assets
Gross loans and advances to banks
Gross loans and advances to customers
Derivative financial instruments
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates and subsid-
iaries
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivative financial instruments
Long term loans
Total financial liabilities

Net on-balance sheet financial 
position 

 10,910,051 

 2,419,832 

 849,425 

 71,041 

 412,940 

 14,663,289 

 4,465,131 

 31,854,175 

 7,996,060 

 875,492 

 128,908 

 45,319,766 

 45,189,229 

 12,145,247 

 1,382,300 

 -   

 5,573,837 
 -   
 53,565,401 
 39,714 

 1,721,360 
 1,383 
 46,899,704 
 287 

 -   
 -   
 1,893,051 
 -   

 -   
 -   
 41,866 
 -   

 24,667,305 
 45,167,722 

 5,807,476 
 -   

 54,068 

 -   

 -   
 -   

 -   

 -   
 -   

 -   

 -   

 -   
 -   
 -   
 -   

 -   
 -   

 -   

 58,716,776 

 7,295,197 
 1,383 
 102,400,022 
 40,001 

 30,474,781 
 45,167,722 

 54,068 

 189,632,458 

 100,849,464  12,120,836 

 988,399 

 541,848 

 304,133,005 

 534,701 
 152,712,537 
 55,547 
 129,196 
 153,431,981 

 1,212,410 
 85,817,271 
 141,437 
 3,545,540 

 45,974 
 10,952,101 
 -   
 -   
 90,716,658  10,998,075 

 26,079 
 935,525 
 -   
 -   
 961,604 

 58,754 
 349,936 
 -   
 -   
 408,690 

 1,877,918 
 250,767,370 
 196,984 
 3,674,736 
 256,517,008 

 36,200,477 

 10,132,806 

 1,122,761 

 26,795 

 133,158 

 47,615,997 

168   

   Annual Report 2017

  Annual Report 2017   

   169

The starting point for those assets projections is an analysis of the contractual maturity of the financial liabilities and 
the expected collection date of the financial assets. Bank's Risk Management Department also monitors unmatched 
medium-term

3.3.2.  Funding approach
Sources of liquidity are regularly reviewed jointly by  the Bank's Assets & Liabilities Management Department and Con-
sumer Banking to maintain a wide diversification within currencies, geographical area, depositors, products and tenors.

3.3.3.  Non-derivative cash flows
The table below presents the undiscounted cash flows payable by the Bank under non-derivative financial liabilities, mea-
sured by the remaining contractual maturities and the maturities assumption for non contractual products are based on 
there behavior studies.

Dec. 31, 2017

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contractual and non 
contractual maturity dates)
Total financial assets (contractual and 
non contractual maturity dates)

Dec. 31, 2016

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contractual and non 
contractual maturity dates)
Total financial assets (contractual and 
non contractual maturity dates)

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total
EGP 
Thousands

 1,877,918 
 31,348,143 
 36,393 

 -   
 21,728,194 
 6,743 

 -   

 -   
 71,335,328   109,570,301 
 3,429 

 82,631 

 -   

 1,877,918 
 16,785,404  250,767,370 
 3,674,736 
 3,545,540 

 33,262,454 

 21,734,937   71,417,959  109,573,730   20,330,944  256,320,024 

 57,644,515 

 33,970,656   79,938,643   96,174,026   36,636,599  304,364,439 

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total
EGP 
Thousands

 3,008,996 
 30,451,687 
 49,862 

 -   
 24,495,657 
 11,298 

 -   

 -   
 55,763,261   108,564,259 
 14,469 

 84,614 

 -   
 12,690,448 
 -   

 3,008,996 
 231,965,312 
 160,243 

 33,510,545 

 24,506,955   55,847,875  108,578,728   12,690,448  235,134,551 

 63,513,318 

 35,561,586   67,012,053   81,180,812   23,129,786  270,397,555 

In the normal course of business, a proportion of customer loans contractually repayable within one year will be extend-
ed. In addition, debt instrument and treasury bills and other governmental notes have been pledged to secure liabilities. 
The Bank would also be able to meet unexpected net cash outflows by selling securities and accessing additional funding 
sources such as asset-backed markets.

 36,393 

 82,631 
 113,608,924   27,814,445   31,392,977 

 3,552,283 

 3,429 
 50,953,986 

 -   
 710,069 

 3,674,736 
 44,199,316  268,679,717 

 -   

Assets available to meet all of the liabilities and to cover outstanding loan commitments include cash, due from CBE and 
due from banks, treasury bills, other government notes , loans and advances to banks and customers.

Financial StatementS: Separate

Interest rate risk

3.2.4. 
The Bank takes on exposure to the effects of fluctuations in the prevailing levels of market interest rates on both its fair 
value and cash flow risks. Interest margins may increase as a result of such changes but profit may  decrease in the event 
that unexpected movements arise.The Board sets limits on the gaps of interest rate repricing that may be undertaken, 
which is monitored by the bank's Risk Management Department.

The table below summarizes the Bank’s exposure to interest rate risks. It includes the Bank’s financial instruments at car-
rying amounts, categorized by the earlier of repricing or contractual maturity dates. 

Up to 1 
Month

1-3 Months 3-12 Months

1-5 years Over 5 years

Non-Interest 
Bearing

Total

 -   

 -   

 -   

 32,633,606 

 12,038,721 

 647,439 

 3,395,960 

 6,823,666 

 48,497,150 

 -   

 -   

 -   

 -   

 -   

 -   

 14,663,289   14,663,289 

 -     45,319,766 

 -     58,716,776 

 99,586 

 1,383 

 -   

 -   

 904 

 3,807,571 

 2,920,368 

 466,768 

 7,295,197 

 -   

 -   

 -   

 -   

 1,383 

 65,216,595 

 11,787,421 

 14,459,839 

 8,594,614 

 2,341,553 

 -    102,400,022 

 967,641 

 494,350 

 7,628,334 

 3,112,098 

 -   

 287   12,202,710 

 1,602,509 
 32,499 

 -   
 2,955,001 

 195,543 
 9,089,021 

 15,888,478 
 25,263,827 

 12,119,880 
 7,827,374 

 668,371   30,474,781 
 -     45,167,722 

 -   

 -   

 -   

 -   

 -   

 54,068 

 54,068 

 103,949,779   34,099,159   80,518,230 

 56,666,588  25,209,175 

 15,852,783  316,295,714 

 1,137,760 
 106,568,106 

 -   
 18,578,123 

 -   
 31,298,719 

 -   
 50,294,632 

 -   
 710,069 

 740,158 

 1,877,918 
 43,317,721  250,767,370 

 5,866,665 

 5,684,039 

 11,627 

 655,925 

 -   

 141,437   12,359,693 

Dec. 31, 2017

Financial assets
Cash and balances with 
central bank
Due from  banks
Treasury bills and other  
governmental notes*
Trading financial assets
Gross loans and advances to 
banks
Gross loans and advances 
to customers
Derivatives financial in-
struments  (including IRS 
notional amount)
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates 
and subsidiaries
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivatives financial in-
struments (including IRS 
notional amount)
Long term loans
Total financial liabilities

Total interest 
re-pricing gap

 (9,659,145)

 6,284,714   49,125,253 

 5,712,602  24,499,106  (28,346,533)  47,615,997 

* After adding Reverse repos and deducting Repos.

3.3.  Liquidity risk
Liquidity risk occurs when the Bank  does not have sufficient financial resources to meet its obligations arising from its 
financial liabilities as they fall due or to replace funds when they are withdrawn. Consequently, the bank may fail to meet 
obligations to repay depositors and fulfill lending commiments. 

3.3.1.  Liquidity risk management process
The Bank’s liquidity management process, carried by the assets and Liabilities Management Department and monitored 
independently by the Risk Management Department, and includes Projecting cash flows by major currency under various 
stress scenarios and considering the level of liquid assets necessary in relation thereto:

•	 Maintaining an active presence in global money markets to enable this to happen.
•	 Maintaining a diverse range of funding sources with back-up facilities.
•	 Monitoring balance sheet liquidity and advances to core funding ratios against internal and CBE regulations.
•	 Managing the concentration and profile of debt maturities. 
•	 Monitoring and reporting takes the form of cash flow measurement and projections for the next day, week and month 

respectively, as these are key periods for liquidity management. 

170   

   Annual Report 2017

  Annual Report 2017   

   171

Financial StatementS: Separate

3.3.4.  Derivative cash flows
Derivatives settled on a net basis
The Bank’s derivatives that will be settled on a net basis include: 

Foreign  exchange  derivatives:  exchange  traded  options  and  over-the-counter  (OTC)  ,exchange  traded  forwards  cur-
rency options.

Interest rate derivatives: interest rate swaps, forward rate agreements, OTC and exchange traded interest rate options, 
other interest rate contracts and exchange traded futures .

Loans and advances to banks
Loans and advances to banks are represented in loans that do not consider bank placing. The expected fair value of the 
loans and advances represents the discounted value of future cash flows expected to be collected. Cash flows are dis-
counted using the current market rate to determine fair value.

Loans and advances to customers
Loans and advances are net of provisions for impairment. The estimated fair value of loans and advances represents the 
discounted amount of estimated future cash flows expected to be received. Expected cash flows are discounted at current 
market rates to determine fair value.

The table below analyses the Bank’s derivative undiscounted financial liabilities that will be settled on a net basis into 
maturity groupings based on the remaining period of the balance sheet to the contractual maturity date. The amounts 
disclosed in the table are the contractual undiscounted cash flows:

Financial Investments
Investment securities include only interest-bearing assets, held to maturity assets, and available for sale assets that are 
measured at fair value. 

Dec. 31, 2017

Liabilities 
Derivatives financial instruments
 - Foreign exchange derivatives
 - Interest rate derivatives
Total

Off balance sheet items 

Dec. 31, 2017

Up to
 1 month

One to three
months

Three months 
to one year

One year to
 five years

Total

EGP Thousands

 28,136 
 100 
 28,236 

 15,784 
 165 
 15,949 

 11,627 
 38,577 
 50,204 

 -   
 102,595 
 102,595 

 55,547 
 141,437 
 196,984 

Up to 1 year

1-5 years

Over 5 years 

Total

Letters of credit, guarantees and other commitments
Total

 47,214,887 
 47,214,887 

 18,219,180 
 18,219,180 

 6,798,552 
 6,798,552 

 72,232,619 
 72,232,619 

Credit facilities commitments
Total

Up to 1 year
 1,295,563 
 1,295,563 

1-5 years
 5,728,813 
 5,728,813 

Total
 7,024,376 
 7,024,376 

3.4.  Fair value of financial assets and liabilities
3.4.1.  Financial instruments not measured at fair value
The table below summarizes the book value and fair value of those financial assets and liabilities not presented on the 
Bank’s balance sheet at their fair value.

Fair value for held-to-maturity assets is based on market prices or broker/dealer price quotations. Where this infor-
mation is not available, fair value is estimated using quoted market prices for securities with similar credit, maturity 
and yield characteristics.

Due to other banks and customers
The estimated fair value of deposits with no stated maturity, which includes non-interest-bearing deposits, is the amount 
repayable on demand. The estimated fair value of fixed interest-bearing deposits and other borrowings not quoted in an 
active market is based on discounted cash flows using interest rates for new debts with similar maturity date.

3.5  Capital management
For capital management purposes, the Bank’s capital includes total equity as reported in the balance sheet plus some other 
elements that are managed as capital. The Bank manages its capital to ensure that the following objectives are achieved:

•	 Complying with the legally imposed capital requirements in Egypt.
•	 Protecting the Bank’s ability to continue as a going concern and enabling the generation of yield forshareholders and other 

parties dealing" with the bank. 

•	 Maintaining a strong capital base to enhance growth of the Bank’s operations.

Capital adequacy and the use of regulatory capital are monitored on a daily basis by the Bank’s management, employing 
techniques based on the guidelines developed by the Basel Committee as implemented by the banking supervision unit 
in the Central Bank of Egypt. 

Book value 

Fair value

The required data is submitted to the Central Bank of Egypt on a monthly basis.

Dec.31, 2017

Dec.31, 2016

Dec.31, 2017

Dec.31, 2016

Central Bank of Egypt requires the following:

Financial assets
Due from banks
Gross loans and advances to banks
Gross loans and advances to customers
Financial investments
Held to Maturity
Total financial assets
Financial liabilities
Due to banks 
Due to customers
Long term loans
Total financial liabilities

 45,319,766 
 1,383 
 102,400,022 

 58,011,034 
 161,451 
 98,073,280 

 44,782,984 
 1,383 
 96,397,613 

 56,270,958 
 161,451 
 99,578,137 

 45,167,722 
 192,888,893 

 53,924,936 
 210,170,701 

 45,595,034 
 186,777,014 

 51,541,583 
 207,552,129 

 1,877,918 
 250,767,370 
 3,674,736 
 256,320,024 

 3,008,996 
 231,965,312 
 160,243 
 235,134,551 

 1,813,466 
 245,616,661 
 3,674,736 
 251,104,863 

 2,924,416 
 234,065,309 
 160,243 
 237,149,968 

Due from banks
The fair value of floating rate placements and overnight deposits is their carrying amount. The estimated fair value of fixed 
interest bearing deposits is based on discounted cash flows using prevailing money-market interest rates for debts with 
similar credit risk and similar maturity date.

•	 Maintaining EGP 500 million as a minimum requirement for the issued and paid-in capital.
•	 Maintaining a minimum level of capital adequacy ratio of 11.25%, calculated as the ratio between total value of the capital 
elements, and the risk-weighted assets and contingent liabilities of the Bank (credit risk, market risk and opertional risk). 
While taking into consideration the conservation buffer.

Tier one: 
Tier one comprises of paid-in capital (after deducting the book value of treasury shares), retained earnings and  reserves 
resulting from the distribution of profits except the banking risk reserve, interim profits and deducting previously recog-
nized goodwill and any retained losses

Tier two: 
Tier two represents the gone concern capital which is compposed of general risk provision according to the impairment 
provision guidelines issued by the Central Bank of Egypt to the maximum of 1.25% risk weighted assets and contingent 
liabilities ,subordinated loans with more than five years to maturity (amortizing 20% of its carrying amount in each year 
of the remaining five years to maturity) and 45% of the increase in fair value than book value for available for sale , held to 
maturity , subsidiaries and associates investments.

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Financial StatementS: Separate

When calculating the numerator of capital adequacy ratio, the rules set limits of total tier 2 to no more than tier 1 capital 
and also limits 
the subordinated to no more than 50% of tier1.

4.  Critical accounting estimates and judgments

The Bank makes estimates and assumptions that affect the reported amounts of assets and liabilities within the next 
financial year. 

Estimates and judgments are continually evaluated and based on historical experience and other factors, including ex-
pectations of future events that are believed to be reasonable under the circumstances and available information.

Impairment losses on loans and advances

4.1. 
The Bank reviews its loan portfolios to assess impairment on monthly and quarterly basis. In determining whether an 
impairment loss should be recorded in the income statement, the Bank makes judgments as to whether there is any ob-
servable data indicating the availability of a measurable decrease in the estimated future cash flows from a portfolio of 
loans before the decrease can be identified with an individual loan in that portfolio. This evidence may indicate that there 
has been an adverse change in the payment status of borrowers in the Bank, or national or local  economic conditions that 
correlate with defaults on assets in the Bank. Management uses estimates based on historical loss experience for assets 
with credit risk characteristics and objective evidence of impairment similar to those in the portfolio when scheduling its 
future cash flows. The methodology and assumptions used for estimating both the amount and timing of future cash flows 
are reviewed regularly to reduce any differences between loss estimates and actual loss experience. To the extent that the 
net present value of estimated cash flows differs by +/-5%.

Impairment of available for-sale equity investments

4.2. 
The Bank determines that available-for-sale equity investments are impaired when there has been a significant or pro-
longed decline in the fair value below its cost. This determination of what is significant or prolonged requires judgment. In 
making this judgment, the Bank evaluates among other factors, the normal volatility in share price. In addition, impair-
ment may be appropriate when there is evidence of a deterioration in the financial health of the investee, industry and 
sector performance, changes in technology, and operational and financing cash flows.

4.3.  Fair value of derivatives
The fair value of financial instruments that are not quoted in active markets are determined by  using valuation tech-
niques. these valuation techniques (as models) are validated and periodically reviewed by qualified personnel indepen-
dent of the area that created them. All models are certified before they are used, and models are calibrated to ensure that 
outputs reflect actual data and comparative market prices. For practicality purposes, models use only observable data; 
however, areas such as credit risk (both own and counterparty), volatilities and correlations require management to make 
estimates. Changes in assumptions about these factors could affect reported fair value of financial instruments. 

4.4  Held-to-Maturity investments
The non-derivative financial assets with fixed or determinable payments and fixed maturity are being classified as held 
to maturity. This requires significant judgment, in which the bank evaluates its intention and ability to hold such invest-
ments to maturity. If the bank fails to keep these investments to maturity other than  for the specific circumstances – for 
example, selling an insignificant amount close to maturity it will be required to reclassify the entire category as available 
for sale.  The investments would therefore be measured at fair value not amortized cost.

Assets  risk  weight  scale  ranging  from  zero  to  100%  is  based  on  the  counterparty  risk  to  reflect  the  related  credit  risk 
scheme, taking into considration the cash collatrals. Similar criteria are used for off balance sheet items after adjustments 
to reflect the nature of contingency and the potential loss of those amounts. The Bank has complied with all local capital 
adequacy requirements for the current year. 

The tables below summarize the compositions of teir 1, teir 2 , the capital adequacy ratio and leverage ratio .

1. 

The capital adequacy ratio

Dec.31, 2017

Dec.31, 2016

EGP Thousands

EGP Thousands

 11,618,011 
 -   
 10,543,783 
 89,873 
 (2,450,136)
 7,515,555 
 27,317,086 

Restated**
 11,538,660 
 (22,981)
 10,542,939 
 90,025 
 (2,793,404)
 -   
 19,355,239 

Tier 1 capital
Share capital (net of the treasury shares)
Goodwill
Reserves
Retained Earnings (Losses)
Total deductions from tier 1 capital common equity
Net profit for the period
Total qualifying tier 1 capital
Tier 2 capital
45% of special reserve
45% of foreign currencies translation differences
Subordinated Loans
Impairment provision for loans and regular contingent liabilities
Total qualifying tier 2 capital
Total capital 1+2
Risk weighted assets and contingent liabilities
 128,698,992 
Total credit risk
 6,701,579 
Total market risk
 14,696,762 
Total operational risk
 150,097,333 
Total 
*Capital adequacy ratio (%)
13.97%
*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 24 December 2012.
**After 2016 profit distribution.

 49 
 -   
 3,545,540 
 1,679,656 
 5,225,245 
 32,542,331 

 49 
 3,865 
 -   
 1,606,644 
 1,610,558 
 20,965,797 

 141,154,879 
 9,241,563 
 18,222,831 
 168,619,273 
19.30%

2. 

Leverage ratio

Total qualifying tier 1 capital
On-balance sheet items & derivatives 
Off-balance sheet items
Total exposures
*Percentage

Dec.31, 2017

Dec.31, 2016

EGP Thousands

EGP Thousands

 27,317,086 
 300,593,997 
 44,965,272 
 345,559,269 
7.91%

Restated**
 19,355,239 
 271,962,373 
 41,080,543 
 313,042,916 
6.18%

*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 14 July 2015.

**After 2016 profit distribution.

For December 2017 NSFR ratio  record 195.33% (LCY 232.44% and FCY 152.27%), and LCR ratio record  1018.68% (LCY 
626.59% and FCY 377.14%).

For December 2016 NSFR ratio  record 183.3% (LCY 234.4% and FCY 140.0%), and LCR ratio record  1116.8% (LCY 
1769.8% and FCY 434.8%) .

174   

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Financial StatementS: Separate

5.  Segment analysis

5.1.  By business segment
The Bank is divided into four main business segments on a worldwide basis:

6.  Net interest income 

•	 Corporate banking – incorporating direct debit facilities, current accounts, deposits, overdrafts, loan and other credit 

facilities, foreign currency and derivative products

•	 Investment banking – incorporating financial instruments Trading, structured financing, Corporate leasing,and merger 

and acquisitions advice.

•	 Retail banking – incorporating private banking services, private customer current accounts, savings, deposits, investment 

savings products, custody, credit and debit cards, consumer loans and mortgages;

•	 Others – Including other banking business, such as Assets Management.

Transactions between the business segments are on normal commercial terms and conditions.

Dec.31, 2017

Revenue according to 
business segment
Expenses according to 
business segment
Profit before tax
Tax
Profit for the year
Total assets

Corporate 
banking

SME's

Investment 
banking

Retail 
banking

Asset Liability 
Mangement

EGP Thousands

Total

 5,691,435 

 2,342,539 

 2,955,690 

 4,841,757 

 639,646 

 16,471,067 

 (3,550,176)

 (696,877)

 (105,293)

 (1,780,505)

 (7,226)

 (6,140,077)

 2,141,259 
 (576,762)
 1,564,497 
 82,138,508 

 1,645,662 
 (442,854)
 1,202,808 
 2,352,091 

 2,850,397 
 (767,053)
 2,083,344 
 137,645,556 

 3,061,252 
 (823,795)
 2,237,457 
 18,444,909 

 632,420 
 (170,187)
 462,233 
 54,190,257 

 10,330,990 
 (2,780,651)
 7,550,339 
 294,771,321 

Dec.31, 2016

Revenue according to 
business segment
Expenses according to 
business segment
Profit before tax
Tax
Profit for the year
Total assets

Corporate 
banking

SME's

Investment 
banking

Retail 
banking

Asset Liability 
Mangement

Total

 5,118,246 

 1,558,634 

 2,277,759 

 3,017,976 

 201,808 

 12,174,423 

 (2,327,301)

 (475,389)

 (53,393)

 (1,268,235)

 (5,667)

 (4,129,985)

 2,790,945 
 (726,472)
 2,064,473 
 104,231,922 

 1,083,245 
 (281,954)
 801,291 
 3,826,756 

 2,224,366 
 (578,971)
 1,645,395 
 101,472,259 

 1,749,741 
 (455,433)
 1,294,308 
 15,011,250 

 196,141 
 (51,053)
 145,088 
 39,309,870 

 8,044,438 
 (2,093,883)
 5,950,555 
 263,852,057 

5.2.  By geographical segment

Dec. 31, 2017

Revenue according to geographical segment
Expenses according to geographical 
segment
Profit before tax
Tax
Profit for the year
Total assets

Dec. 31, 2016

Revenue according to geographical segment
Expenses according to geographical 
segment
Profit before tax
Tax
Profit for the year
Total assets

EGP Thousands

Cairo

 13,479,965 

Alex, Delta & 
Sinai
 2,499,912 

Upper Egypt

Total

 491,190 

 16,471,067 

 (5,306,193)

 (670,176)

 (163,708)

 (6,140,077)

 8,173,772 
 (2,200,134)
 5,973,638 
 265,654,804 

 1,829,736 
 (492,390)
 1,337,346 
 22,598,945 

 327,482 
 (88,127)
 239,355 
 6,517,572 

 10,330,990 
 (2,780,651)
 7,550,339 
 294,771,321 

Cairo

 10,883,293 

Alex, Delta & 
Sinai
 1,104,147 

Upper Egypt

Total

 186,983 

 12,174,423 

 (3,464,852)

 (499,518)

 (165,615)

 (4,129,985)

 7,418,441 
 (1,930,944)
 5,487,497 
 237,224,923 

 604,629 
 (157,377)
 447,252 
 21,740,165 

 21,368 
 (5,562)
 15,806 
 4,886,969 

 8,044,438 
 (2,093,883)
 5,950,555 
 263,852,057 

Interest and similar income 
 - Banks
 - Clients
Total
Treasury bills and bonds
Financial investments in held to maturity and available for sale debt instruments 
Total
Interest and similar expense
 - Banks
 - Clients
Total
Financial instruments purchased with a commitment to re-sale (Repos)
Other loans
Total
Net interest income

7.  Net fee and commission income

Fee and commission income
Fee and commissions related to credit
Custody fee
Other fee
Total
Fee and commission expense
Other fee paid
Total
Net income from fee and commission

8.  Dividend income

Trading securities
Available for sale securities
Total

9.  Net trading income

Profit (Loss) from foreign exchange
Profit (Loss) from forward foreign exchange deals revaluation
Profit (Loss)  from interest rate swaps revaluation
Profit (Loss)  from currency  swap deals revaluation
Trading debt instruments
Total

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

 3,532,278 
 10,921,054 
 14,453,332 
 14,039,447 
 178,391 
 28,671,170 

 (463,409)
 (15,686,959)
 (16,150,368)
 (2,037)
 (14,750)
 (16,167,155)
 12,504,015 

 2,568,172 
 6,656,743 
 9,224,915 
 9,794,089 
 125,214 
 19,144,218 

 (111,249)
 (9,010,782)
 (9,122,031)
 (153)
 (4,328)
 (9,126,512)
 10,017,706 

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

 1,362,658 
 117,268 
 1,197,018 
 2,676,944 

 (624,278)
 (624,278)
 2,052,666 

 965,388 
 69,967 
 930,174 
 1,965,529 

 (417,573)
 (417,573)
 1,547,956 

Dec.31, 2017
EGP Thousands
 11,475 
 23,039 
 34,514 

Dec.31, 2016
EGP Thousands
 5,045 
 29,191 
 34,236 

Dec.31, 2017
EGP Thousands
 764,732 
 (17,118)
 (23,732)
 (21,230)
 589,563 
 1,292,215 

Dec.31, 2016
EGP Thousands
 603,565 
 12,947 
 (15,055)
 38,472 
 675,253 
 1,315,182 

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Financial StatementS: Separate

10. Administrative expenses

15. Cash and balances with central bank

1.Staff  costs
  Wages and salaries 
  Social insurance
  Other benefits
2.Other administrative expenses
Total

11.  Other operating (expenses) income

Profits (losses) from non-trading assets and liabilities revaluation
Profits from selling property, plant and equipment
Release (charges) of other provisions 
Other income/expenses
Total

12. Impairment charge for credit losses

Loans and advances to customers
Total

13. Adjustments to calculate the effective tax rate

Profit before tax
Tax rate
Income tax based on accounting profit
Add / (Deduct)
Non-deductible expenses
Tax exemptions
Effect of provisions
Depreciation 
10% Withholding tax 
Income tax / Deferred tax
Effective tax rate

14. Earning per share

Net profit for the year, available for distribution
Board member's bonus
Staff profit sharing
Profits shareholders' Stake
Weighted Average number of shares
Basic earning per share
By issuance of  ESOP earning per share will be:
Average number of shares including ESOP shares 
Diluted earning per share

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

 (1,620,326)
 (65,033)
 (51,682)
 (1,375,467)
 (3,112,508)

 (1,188,799)
 (50,542)
 (44,146)
 (1,149,165)
 (2,432,652)

Dec.31, 2017
EGP Thousands
 (61,065)
 607 
 (114,725)
 (888,285)
 (1,063,468)

Dec.31, 2016
EGP Thousands
 (682,556)
 1,682 
 (72,442)
 (483,871)
 (1,237,187)

Dec.31, 2017
EGP Thousands
 (1,742,281)
 (1,742,281)

Dec.31, 2016
EGP Thousands
 (892,874)
 (892,874)

Dec.31, 2017
EGP Thousands
10,330,990 
22.50%
 2,324,473 

Dec.31, 2016
EGP Thousands
8,044,438 
22.50%
 1,809,999 

376,975 
 (173,358)
 256,358 
 (6,797)
 3,000 
 2,780,651 
26.92%

939,873 
 (113,627)
 (588,519)
 43,144 
 3,013 
 2,093,883 
26.03%

Dec.31, 2017
EGP Thousands
7,549,043 
 (113,236)
 (754,904)
 6,680,903 
 1,159,156 
 5.76 

Dec.31, 2016
EGP Thousands
5,948,258 
 (89,224)
 (594,826)
 5,264,208 
 1,159,156 
 4.54 

 1,177,722 
5.67 

 1,176,718 
4.47 

Cash
Obligatory reserve balance with CBE
 - Current accounts
Total
Non-interest bearing balances 

16. Due from  banks

Current accounts
Deposits
Total
Central banks 
Local banks
Foreign banks
Total
Non-interest bearing balances 
Fixed interest bearing balances
Total
Current balances

17.  Treasury bills and other governmental notes

91 Days maturity
182 Days maturity
364 Days maturity
Unearned interest
Total 1
Repos - treasury bills
Total 2
Net

18. Trading financial assets

Debt instruments
 - Governmental bonds
Total
Equity instruments
 - Mutual funds
Total
 - Portfolio managed by others
Total

Dec.31, 2017
EGP Thousands
 5,784,303 

Dec.31, 2016
EGP Thousands
 5,083,805 

 8,878,986 
 14,663,289 
 14,663,289 

 5,438,235 
 10,522,040 
 10,522,040 

Dec.31, 2017
EGP Thousands
 2,679,189 
 42,640,577 
 45,319,766 
 15,863,399 
 3,894,775 
 25,561,592 
 45,319,766 
 -   
 45,319,766 
 45,319,766 
 45,319,766 

Dec.31, 2016
EGP Thousands
 4,090,352 
 53,920,682 
 58,011,034 
 37,447,892 
 204,309 
 20,358,833 
 58,011,034 
 33 
 58,011,001 
 58,011,034 
 58,011,034 

Dec.31, 2017
EGP Thousands
 -   
 1,289,425 
 57,602,997 
 (4,238,574)
 54,653,848 
 (175,646)
 (175,646)
 54,478,202 

Dec.31, 2016
EGP Thousands
 1,051,375 
 4,350,975 
 36,010,730 
 (2,196,693)
 39,216,387 
 (39,203)
 (39,203)
 39,177,184 

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 6,728,843 
 6,728,843 

 1,933,420 
 1,933,420 

 99,587 
 99,587 
 466,767 
 7,295,197 

 180,157 
 180,157 
 331,557 
 2,445,134 

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Financial StatementS: Separate

19. Loans and advances to banks, net

Time and term loans
Less:Impairment provision
Total
Current balances
Non-current balances
Total

Analysis for impairment provision of loans and advances to banks

Beginning balance 
Release during the year
Exchange revaluation difference
Ending balance

20. Loans and advances to customers, net

Individual
 - Overdraft
 - Credit cards
 - Personal loans
 - Real estate loans
 - Other loans
Total 1
Corporate
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Total 2
Total Loans and advances to customers (1+2)
Less:
Unamortized bills discount
Impairment provision
Unearned interest
Net loans and advances to customers
Distributed to
Current balances
Non-current balances
Total

Dec. 31, 2017
EGP Thousands
 1,383 
 (70)
 1,313 
 1,313 
 -   
 1,313 

Dec. 31, 2016
EGP Thousands
 161,451 
 (1,800)
 159,651 
 110,053 
 49,598 
 159,651 

Dec. 31, 2017
EGP Thousands
 (1,800)
 1,697 
 33 
 (70)

Dec. 31, 2016
EGP Thousands
 (9,899)
 20,368 
 (12,269)
 (1,800)

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 1,780,416 
 2,899,930 
 13,910,837 
 416,616 
 -   
 19,007,799 

 12,450,826 
 44,200,770 
 26,627,825 
 112,802 
 83,392,223 
 102,400,022 

 (12,476)
 (10,994,446)
 (2,965,997)
 88,427,103 

 38,960,491 
 49,466,612 
 88,427,103 

 1,901,875 
 2,423,125 
 10,745,352 
 306,930 
 20,838 
 15,398,120 

 13,220,464 
 44,503,511 
 24,840,803 
 110,382 
 82,675,160 
 98,073,280 

 (5,533)
 (9,818,007)
 (2,257,826)
 85,991,914 

 36,671,277 
 49,320,637 
 85,991,914 

Analysis for impairment provision of loans and advances to customers
Individual

Dec. 31, 2017

Overdraft Credit cards

Beginning balance
Released (charged) released 
during the year
Write off  during the year
Recoveries during the year
Ending balance

 (11,166)

 (5,556)

 13,425 
 -   
 (3,297)

 (25,056)

 (15,328)

 36,477 
 (21,760)
 (25,667)

Personal 
loans
 (190,592)

 (37,906)

 1,561 
 (59)
 (226,996)

Real estate 
loans
 (7,801)

 (3,743)

 2,080 
 (32)
 (9,496)

Other loans

Total 

 (20,838)

 (255,453)

 20,838 

 (41,695)

 -   
 -   
 -   

 53,543 
 (21,851)
 (265,456)

Dec. 31, 2017

Beginning balance
Released (charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

 (1,342,010)
 (387,038)
 -   
 -   
 21,921 
 (1,707,127)

 (6,442,227)
 (1,125,372)
 382,185 
 (23,054)
 100,778 
 (7,107,690)

Corporate

Syndicated 
loans
 (1,775,873)
 (189,364)
 -   
 -   
 54,011 
 (1,911,226)

Other loans

Total 

 (2,444)
 (509)
 -   
 -   
 6 
 (2,947)

 (9,562,554)
 (1,702,283)
 382,185 
 (23,054)
 176,716 
 (10,728,990)

Dec. 31, 2016

Beginning balance
Released (charged) released 
during the year
Write off  during the year
Recoveries during the year
Ending balance

Overdraft Credit cards

 (11,835)

 (26,985)

Individual

Personal 
loans
 (135,339)

Real estate 
loans
 (10,192)

 669 

 (20,366)

 (55,022)

 -   
 -   
 (11,166)

 37,099 
 (14,804)
 (25,056)

 6 
 (237)
 (190,592)

 2,391 

 -   
 -   
 (7,801)

Other loans

Total 

 (20,881)

 (205,232)

 43 

 (72,285)

 -   
 -   
 (20,838)

 37,105 
 (15,041)
 (255,453)

Dec. 31, 2016

Beginning balance
Released (charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

 (589,620)
 (132,021)
 -   
 -   
 (620,369)
 (1,342,010)

 (2,888,702)
 (1,206,476)
 71,767 
 (33,221)
 (2,385,595)
 (6,442,227)

Corporate
Syndicated 
loans
 (1,024,226)
 498,657 
 -   
 -   
 (1,250,304)
 (1,775,873)

Other loans

Total 

 (1,327)
 (1,117)
 -   
 -   
 -   
 (2,444)

 (4,503,875)
 (840,957)
 71,767 
 (33,221)
 (4,256,268)
 (9,562,554)

21. Derivative financial instruments

21.1.  Derivatives
The Bank uses the following financial derivatives for non hedging purposes.

Forward contracts represent commitments to buy foreign and local currencies including unexecuted spot transactions. 
Future contracts for foreign currencies and/or interest rates represent contractual commitments  to receive or pay net on 
the basis of changes in foreign exchange rates or interest rates,  and/or to buy/sell foreign currencies or financial instru-
ments in a future date with a fixed contractual price under active financial market.

Credit risk is considered low, and future interest rate contract represents future exchange rate contracts negotiated for case 
by case, These contracts require financial settlements of any differences in contractual interest rates and prevailing market 
interest rates on  future interest rates on future dates based on contractual amount (nominal value) pre agreed upon.

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Financial StatementS: Separate

Foreign exchange and/or interest rate swap represents commitments to exchange cash flows, resulting from these con-
tracts are exchange of currencies or interest (fixed rate  versus variable rate for example) or both (meaning foreign ex-
change and interest rate contracts).

hedging instruments at December 31, 2017 EGP 19,633 thousand against losses EGP 19,333 thousand at the December 31, 
2016. Losses arose from the hedged items at December 31, 2017 reached EGP 44,924 thousand against losses of EGP 30,579 
thousand at December 31, 2016.

Contractual amounts are not exchanged except for some foreign exchange contracts.

Credit risk is represented in the expected cost of foreign exchange contracts that takes place if other parties default to fulfill 
their liabilities. This risk is monitored continuously through comparisons of fair value and contractual amount, and in order 
to control the outstanding credit risk, the Bank evaluates other parties using the same methods as in borrowing activities.

Options contracts in foreign currencies and/or interest rates represent contractual agreements for the buyer (issuer) to the 
seller (holders) as a right not an obligation whether to buy (buy option) or sell (sell option) at a certain day or within certain 
year for a predeterminedamount in foreign currency or interest rate. Options contracts are either traded in the market or 
negotiated  between The Bank and one of its clients (Off balance sheet). The Bank is exposed to credit risk for purchased op-
tions contracts only and in the line of its book cost which represent its fair value.

The contractual value for some derivatives options is considered a base to analyze the realized financial instruments on the 
balance sheet, but it doesn’t provide an indicator for the projected cash flows of the fair value for current instruments, and 
those amounts don’t reflects credit risk or interest rate risk.

Derivatives  in  the  Bank's  benefit  that  are  classified  as  (assets)  are  conversely  considered  (liabilities)  as  a  result  of  the 
changes in foreign exchange prices or interest rates related to these derivatives. Contractual / expected total amounts of 
financial derivatives can fluctuate from time to time as well as the range through which the financial derivatives can be 
in benefit for the Bank or conversely against its benefit and the total fair value of the financial derivatives in assets and 
liabilities. Hereunder are the fair values of the booked financial derivatives:

21.1.1.  For trading derivatives

Foreign currencies derivatives
 - Forward foreign exchange 
contracts
 - Currency swap
Total 1
Interest rate derivatives
 - Interest rate swaps
Total  2
Total assets (liabilities) for 
trading derivatives (1+2)

21.1.2.  Fair value hedge

Interest rate derivatives
 - Governmental debt instru-
ments hedging 
 - Customers deposits hedging 
Total 3
Total financial derivatives 
(1+2+3)

Notional 
amount

6,820,350 

1,640,985 

 -   

Notional 
amount

655,925 

11,506,784 

Dec.31, 2017

Dec.31, 2016

Assets

Liabilities

Notional 
amount

Assets

Liabilities

36,597 

 3,117 
 39,714 

 -   
 -   

49,687 

2,174,176 

182,508 

178,479 

 5,860 
 55,547 

2,662,940 

 79,890 
 262,398 

 61,404 
 239,883 

 -   
 -   

34,706 

 144 
 144 

 -   
 -   

 39,714 

 55,547 

 262,542 

 239,883 

Dec.31, 2017

Dec.31, 2016

Assets

Liabilities

Notional 
amount

Assets

Liabilities

 -   

 287 
 287 

 25,996 

675,861 

 115,441 
 141,437 

16,382,128 

 -   

 6,727 
 6,727 

 45,629 

 45,579 
 91,208 

 40,001 

 196,984 

 269,269 

 331,091 

21.2.  Hedging derivatives
21.2.1.  Fair value hedge
The Bank uses interest rate swap contracts to cover part of the risk of potential decrease in fair value of its fixed rate gov-
ernmental debt instruments in foreign currencies. Net derivative value resulting from the related hedging instruments is 
EGP 25,996 thousand at December 31, 2017 against EGP 45,629 thousand at the December 31, 2016, Resulting in gains form 

The Bank uses interest rate swap contracts to cover part of the risk of potential increase in fair value of its fixed rate cus-
tomer deposits in foreign currencies. Net derivative value resulting from the related hedging instruments is EGP 115,154 
thousand at the end of December 31, 2017 against EGP 38,852 thousand at December 31, 2016, resulting in losses from 
hedging instruments at December 31, 2017 of EGP 76,302 thousand against losses of EGP 28,916 thousand at December 
31, 2016. Gains arose from the hedged items at December 31, 2017 reached EGP 81,488 thousand against gains EGP 56,314 
thousand at December 31 , 2016.

22. Financial investments

Available for sale
 - Listed debt instruments with fair value
 - Listed equity instruments with fair value
 - Unlisted instruments
Total

Held to maturity
 - Listed debt instruments
 - Unlisted instruments
Total

Total financial investment

 - Actively traded instruments
 - Not actively traded instruments
Total

Fixed interest debt instruments
Floating interest debt instruments
Total

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 29,632,780 
 83,346 
 758,655 
 30,474,781 

 4,709,487 
 97,631 
 640,173 
 5,447,291 

 45,135,209 
 32,513 
 45,167,722 

 53,892,423 
 32,513 
 53,924,936 

 75,642,503 

 59,372,227 

 73,721,199 
 1,921,304 
 75,642,503 

 72,612,620 
 2,155,369 
 74,767,989 

 57,097,553 
 2,274,674 
 59,372,227 

 56,090,139 
 2,511,772 
 58,601,911 

Beginning balance
Addition
Deduction 
Exchange revaluation differences for foreign 
financial assets
Profit (losses) from fair value difference 
Available for sale impairment charges
Ending Balance as of Dec.31, 2016

Beginning balance
Addition
Deduction 
Exchange revaluation differences for for-
eign financial assets
Profit (losses) from fair value difference 
Released (Impairment) charges of avail-
able for sale
Ending Balance as of Dec.31, 2017

 Available for sale
financial 
investments
 46,289,075 
 3,334,122 
 (46,335,658)

 2,219,961 

 42,132 
 (102,341)
 5,447,291 

 5,447,291 
 25,868,230 
 (1,361,027)

 (100,078)

 512,016 

 108,349 

Held to maturity
financial 
investments
 9,261,220 
 44,667,810 
 (4,094)

 -   

 -   
 -   
 53,924,936 

 53,924,936 
 4,597,254 
 (13,354,468)

 -   

 -   

 -   

Total
EGP Thousands

 55,550,295 
 48,001,932 
 (46,339,752)

 2,219,961 

 42,132 
 (102,341)
 59,372,227 

 59,372,227 
 30,465,484 
 (14,715,495)

 (100,078)

 512,016 

 108,349 

 30,474,781 

 45,167,722 

 75,642,503 

182   

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Financial StatementS: Separate

22.1.  Profits (Losses) on financial investments

25. Property, plant and equipment

Profit (Loss)  from selling  available for sale financial instruments
Released (Impairment) charges of available for sale equity instruments 
Profit (Loss) from selling investments in associates
Released (Impairment) charges of non current assets held for sale
Total

Dec. 31, 2017
EGP Thousands
 (99,047)
 254,588 
 -   
 340,504 
 496,045 

Dec. 31, 2016
EGP Thousands
 35,193 
 (102,078)
 (32,793)
 131,799 
 32,121 

23. Investments in associates and subsidiaries

Dec. 31, 2017

Company’s 
country

Company’s 
assets

EGP Thousands

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake %

Company’s 
liabilities 
(without 
equity)

Dec. 31, 2017

Land Premises

IT

Vehicles

Fitting 
-out

Machines and 
equipment

 64,709 
 -   
 64,709 

 936,982   1,395,638 
 250,549 
 59,647 
 996,629  1,646,187 

 87,660 
 1,703 
 89,363 

 607,773 
 50,570 
 658,343 

 459,572 
 57,191 
 516,763 

 EGP 
Thousands 

Furniture 
and 
furnishing
 144,454 
 7,235 
 151,689 

Total

 3,696,788 
 426,895 
 4,123,683 

 -   

 -   

 315,192   1,029,244 

 47,904 

 468,368 

 372,522 

 124,929 

 2,358,159 

 44,507 

 176,155 

 5,184 

 70,311 

 47,595 

 7,253 

 351,005 

 -   

 359,699  1,205,399 

 53,088 

 538,679 

 420,117 

 132,182 

 2,709,164 

 64,709 
 64,709 

 636,930 
 621,790 
%5

 440,788 
 366,394 
%33.3

 36,275 
 39,756 
%20

 119,664 
 139,405 
%33.3

 96,646 
 87,050 
%20

 19,507 
 19,525 
%20

 1,414,519 
 1,338,629 

Beginning gross assets (1)
Additions during the year
Ending gross assets (2)
Accumulated depreciation at 
beginning of the year (3)
Current year depreciation
Accumulated depreciation at 
end of the year (4)
Ending net assets (2-4)
Beginning net assets (1-3)
Depreciation rates

Subsidiaries
- CVenture Capital 
Associates
 - International Co. for Secu-
rity and Services (Falcon)
Total

Egypt

 -   

 -   

 -   

 -   

 44,318 

99.99

Net fixed assets value on the balance sheet date includes EGP 353,462 thousand non registered assets while their registra-
tions procedures are in process.

Egypt

 512,388 

 367,470 

 505,461 

 52,695 

 9,750 

32.5

 512,388 

 367,470 

 505,461 

 52,695 

 54,068 

26. Due to banks

Dec. 31, 2016

Company’s 
country

Company’s 
assets

EGP Thousands

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake %

Company’s 
liabilities 
(without 
equity)

Associates
 - International Co. 
for Security and 
Services (Falcon)

Total

24. Other assets

Egypt

 300,739 

 208,188 

 301,390 

 12,478 

 10,500 

35

 300,739 

 208,188 

 301,390 

 12,478 

 10,500 

Accrued  revenues 
Prepaid expenses
Advances to purchase of fixed assets
Accounts receivable and other assets 
Assets acquired as settlement of debts
Insurance 
Total  

Dec. 31, 2017
EGP Thousands
3,870,654 
230,296 
522,211 
2,193,590 
45,083 
 24,973 
 6,886,807 

Dec. 31, 2016
EGP Thousands
3,330,223 
144,422 
203,410 
1,691,603 
56,599 
 19,768 
 5,446,025 

Current accounts
Deposits
Total
Central banks
Local banks
Foreign banks
Total
Non-interest bearing  balances
Fixed interest bearing  balances
Total
Current balances

27. Due to customers

Demand deposits
Time deposits
Certificates of  deposit 
Saving deposits
Other deposits
Total
Corporate deposits
Individual deposits
Total
Non-interest bearing  balances
Fixed interest bearing  balances
Total
Current balances
Non-current balances
Total

Dec. 31, 2017
EGP Thousands
 1,067,374 
 810,544 
 1,877,918 
 128,527 
 714,294 
 1,035,097 
 1,877,918 
 740,158 
 1,137,760 
 1,877,918 
 1,877,918 

Dec. 31, 2016
EGP Thousands
 271,470 
 2,737,526 
 3,008,996 
 163,420 
 2,636,009 
 209,567 
 3,008,996 
 545,463 
 2,463,533 
 3,008,996 
 3,008,996 

Dec. 31, 2017
EGP Thousands
 72,487,190 
 49,952,470 
 70,486,930 
 53,075,098 
 4,765,682 
 250,767,370 
 107,798,000 
 142,969,370 
 250,767,370 
 43,317,721 
 207,449,649 
 250,767,370 
 178,830,593 
 71,936,777 
 250,767,370 

Dec. 31, 2016
EGP Thousands
 60,293,401 
 57,478,218 
 69,215,320 
 38,519,158 
 6,459,215 
 231,965,312 
 110,382,138 
 121,583,174 
 231,965,312 
 37,066,683 
 194,898,629 
 231,965,312 
 159,717,409 
 72,247,903 
 231,965,312 

184   

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Financial StatementS: Separate

28. Long term loans

31 .  Equity

Interest rate % Maturity date

Maturing 
through next 
year
EGP Thousands

Balance on
Dec. 31, 2017
EGP 
Thousands

Balance on
Dec. 31, 2016
EGP 
Thousands

Financial Investment & Sector 
Cooperation  (FISC)
Agricultural Research and Develop-
ment Fund (ARDF)

Social Fund for Development (SFD)

European Bank for Reconstruction 
and Development  (EBRD) subordi-
nated Loan
International Finance Corporation  
(IFC) subordinated Loan
Balance

 3.5 - 5.5 depends 
on maturity date
 3.5 - 5.5 depends 
on maturity date
3 months T/D or 
9% which is more

3 months libor + 
6.2%

3 months libor + 
6.2%

3-5 years

 -   

 -   

 2,778 

3-5 years

 83,886 

 87,314 

 88,800 

04-Jan-20

 41,882 

 41,882 

 68,665 

10 years

10 years

 -   

 -   

 1,772,770 

 1,772,770 

 -   

 -   

 125,768 

 3,674,736 

 160,243 

The variable interest rate on the subordinated loan is determined in advance every 3 months and the subordinated loans 
are not repaid before their due dates.

29. Other liabilities

Accrued interest payable
Accrued expenses
Accounts payable
Other credit balances
Total

30. Other provisions

Dec. 31, 2017

Provision for income tax 
claims
Provision for legal claims
Provision for contingent
*Provision for other claim
Total

Dec. 31, 2016

Dec. 31, 2017
EGP Thousands
 1,516,471 
 507,543 
 3,277,350 
 175,167 
 5,476,531 

Dec. 31, 2016
EGP Thousands
 1,455,029 
 645,979 
 1,329,189 
 149,133 
 3,579,330 

Beginning 
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

Ending 
balance 
EGP 
Thousands

 6,910 

 46,035 
 1,434,703 
 26,409 
 1,514,057 

 -   

 549 
 118,370 
 93,703 
 212,622 

 -   

 (57)
 12,627 
 (730)
 11,840 

 -   

 -   

 6,910 

 (725)
 -   
 (24,738)
 (25,463)

 (29)
 (95,398)
 (2,470)
 (97,897)

 45,773 
 1,470,302 
 92,174 
 1,615,159 

Beginning 
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

Ending 
balance 
EGP 
Thousands

 6,910 

Provision for income tax 
claims
 41,324 
Provision for legal claims
 31,000 
Provision for Stamp Duty
 759,173 
Provision for contingent
 23,354 
Provision for other claim 
Total
 861,761 
* To face the potential risk of banking operations.

 -   

 -   

 9,630 
 -   
 132,845 
 8,372 
 150,847 

 1,456 
 -   
 579,997 
 2,097 
 583,550 

 -   

 (924)
 -   
 -   
 (2,772)
 (3,696)

 -   

 6,910 

 (5,451)
 (31,000)
 (37,312)
 (4,642)
 (78,405)

 46,035 
 -   
 1,434,703 
 26,409 
 1,514,057 

31.1.  Capital
The authorized capital reached EGP 20 billion according to  the extraordinary general assembly decision on 
March 17, 2010.

"Issued and Paid in Capital  reached  EGP 11,618,011 thousand to be divided on 1,161,801 thousand shares with 
EGP 10 par value for each share"and registered in the commercial register dated 17th May 2017.

•	 Increase issued and Paid in Capital  by amount EGP 79,351 thousand on May 24,2017 to reach EGP 11,618,011 thousand ac-

cording to Board of Directors decision on November 9, 2016 by issuance of eighth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital  by amount EGP 68,057 thousand on April 19,2016 to reach EGP 11,538,660 thousand 

according to Board of Directors decision on November 10, 2015 by issuance of seventh tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 2,294,121 thousand on December 10, 2015 to reach 11,470,603 accord-
ing to Ordinary General Assembly Meeting decision on  March 12 ,2015  by  distribution of a one share for every four out-
standing shares by capitalizing on  the General Reserve.

•	 Increase issued and Paid in Capital by amount EGP 94,748 thousand on April 5,2015 to reach EGP 9,176,482 thousand ac-

cording to Board of Directors  decision on November 11, 2014 by issuance of sixth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 79,299 thousand on March 23,2014 to reach EGP 9,081,734 thousand 

according to Board of Directors decision on December 10, 2013 by issuance of fifth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 3,000,812 thousand on December 5, 2013 according to Extraordinary 
General Assembly Meeting decision on July 15 ,2013  by  distribution of a one share for every two outstanding shares by 
capitalizing on the General Reserve.

•	 Increase issued and Paid in Capital by amount EGP 29,348 thousand on April 7,2013 to reach EGP 6,001,624 thousand ac-

cording to Board of Directors decision on october 24,2012 by issuance of fourth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 37,712 thousand on April 9, 2012 in  according to Board of Directors 

decision on December 22,2011 by issuance of third tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 33,119 thousand on July 31, 2011 in  according to Board of Directors 

decision on November 10,2010 by issuance of second tranche for E.S.O.P program.

•	 The Extraordinary General Assembly approved in the meeting of June 26, 2006  to activate a motivating and rewarding 
program for the Bank's employees and managers through Employee Share Ownership Plans (ESOP) by issuing a maximum 
of 5% of issued and paid-in capital at par value ,through 5 years starting  year 2006 and delegated the Board of Directors to 
establish the rewarding terms and conditions and  increase the paid in capital according to the program.

•	 The Extraordinary General Assembly approved in the meeting of April 13,2011 continue to activate a motivating and re-
warding program for The Bank's employees and managers through Employee Share Ownership Plans (ESOP) by issuing 
a maximum of 5% of issued and paid- in capital at par value ,through 5 years starting  year 2011 and delegated the Board 
of Directors to establish the rewarding terms and conditions and increase the paid in capital according to the program.
•	 Dividend deducted from shareholders' equity in the Year that the General Assembly approves the dispersment of this divi-

dend, which includes staff profit share and remuneration of the Board of Directors stated in the law. 

31.2.  Reserves
According to The Bank status 5% of net profit is used to increase the legal reseve to reaches 50% of The Bank's issued and 
paid in capital.Central Bank of Egypt concurrence for usage of special reserve is required.

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Financial StatementS: Separate

32. Deferred tax assets (Liabilities)

Deferred tax assets and liabilities are attributable to the following:

Fixed assets (depreciation)
Other provisions (excluded loan loss, contingent liabilities and income tax provisions)
Intangible Assets & Good will
Other investments impairment
Reserve for employee stock ownership plan (ESOP)
Interest rate swaps revaluation
Trading investment revaluation
Forward foreign exchange deals revaluation
Balance

Assets 
(Liabilities) 
Dec. 31, 2017
EGP Thousands
 (31,409)
 31,038 
 36,712 
 56,698 
 110,100 
 5,340 
 (37,478)
 8,629 
 179,630 

Assets 
(Liabilities) 
Dec. 31, 2016
EGP Thousands
 (28,741)
 16,300 
 17,090 
 86,845 
 79,981 
 3,722 
 18,338 
 (12,227)
 181,308 

33. Share-based payments

According  to  the  extraordinary  general  assembly  meeting  on  June  26,  2006,  the  Bank  launched  new  Employees  Share 
Ownership Plan (ESOP) scheme and issued equity-settled share-based payments. Eligible employees should complete a 
term of 3 years of service in The Bank to have the right in ordinary shares at face value (right to share) that will be issued on 
the vesting date, otherwise such grants will be forfeited. Equity-settled share-based payments are measured at fair value 
at the grant date, and expensed on a straight-line basis over the vesting period (3 years) with corresponding increase in 
equity based on estimated number of shares that will eventually vest(True up model). The fair value for such equity instru-
ments is measured using the Black-Scholes pricing model.

Details of the rights to share outstanding during the year are as follows:

Outstanding at the beginning of the year
Granted during the year
Forfeited during the year
Exercised during the year
Outstanding at the end of the year

Details of the outstanding tranches are as follows:

Maturity date

2018
2019
2020
Total

Dec. 31, 2017
No. of shares in 
thousand
 22,351 
 7,601 
 (737)
 (7,935)
 21,280 

Dec. 31, 2016
No. of shares in 
thousand
 20,373 
 9,262 
 (478)
 (6,806)
 22,351 

EGP
Exercise price
 10.00 
 10.00 
 10.00 

EGP
Fair value *
31.67
28.43
65.55

No. of shares in 
thousand
 5,077 
 8,791 
 7,412 
 21,280 

The fair value of granted shares is calculated using Black-Scholes pricing model with the following:

Exercise price
Current share price
Expected life (years)
Risk free rate %
Dividend yield%
Volatility%

11th tranche
10
73.08
3
16.77%
0.68%
30%

10th tranche
10
38.09
3
12.40%
2.50%
31%

Volatility is calculated based on the daily standard deviation of returns for the last three years.

34. Reserves 

Legal reserve
General reserve
Special reserve
Reserve for  A.F.S  investments revaluation difference
Banking risks reserve
Total

Dec. 31, 2017
EGP Thousands
 1,332,807 
 9,000,023 
 32,460 
 (1,642,958)
 3,634 
 8,725,966 

Dec. 31, 2016
EGP Thousands
 1,035,363 
 4,554,403 
 30,778 
 (2,180,244)
 3,019 
 3,443,319 

On 28 January 2018, Central Bank of Egypt issued instructions indicating the following:
Creating IFRS 9 risk reserve (1% of the total weighted credit risk) deducted from 2017 net profit after 
tax, to be used after

34.1.  Banking risks reserve

Beginning balance
Transferred to bank risk reserve
Ending balance

34.2.  Legal reserve

Beginning balance
Transferred from previous year profits
Ending balance

34.3.  Reserve for  A.F.S  investments revaluation difference

Beginning balance
Unrealized gain (loss) from A.F.S investment revaluation 
Ending balance

35 .  Cash and cash equivalent

Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturities more than three months
Total

Dec. 31, 2017
EGP Thousands
 3,019 
 615 
 3,634 

Dec. 31, 2016
EGP Thousands
 2,513 
 506 
 3,019 

Dec. 31, 2017
EGP Thousands
 1,035,363 
 297,444 
 1,332,807 

Dec. 31, 2016
EGP Thousands
 803,355 
 232,008 
 1,035,363 

Dec. 31, 2017
EGP Thousands
 (2,180,244)
 537,286 
 (1,642,958)

Dec. 31, 2016
EGP Thousands
 (2,202,463)
 22,219 
 (2,180,244)

Dec. 31, 2017
EGP Thousands
 14,663,289 
 45,319,766 
 54,478,202 
 (8,878,986)
 (1,719,586)
 (54,653,848)
 49,208,837 

Dec. 31, 2016
EGP Thousands
 10,522,040 
 58,011,034 
 39,177,184 
 (5,438,235)
 (2,565,895)
 (38,187,428)
 61,518,700 

188   

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Financial StatementS: Separate

36 .  Contingent liabilities and commitments 

36.1.  Legal claims 
There is a number of existing cases filed against the bank on December 31,2017 without provision as the bank doesn't 
expect to incur losses from it.

36.2.Capital commitments
36.2.1.  Financial investments
The capital commitments for the financial investments reached on the date of financial position EGP 166,798 thousand 
as follows:

Available for sale financial investments

Investments 
value
 368,650 

Paid 

Remaining

 201,853 

 166,798 

36.2.2.  Fixed assets and branches constructions
The  value  of  commitments  for  the  purchase  of  fixed  assets,  contracts,  and  branches  constructions  that  have  not  been 
implemented till the date of financial statement amounted to EGP 196,284 thousand.

36.3.  Letters of credit, guarantees and other commitments

Letters of guarantee
Letters of credit (import and export)
Customers acceptances
Total

36.4.  Credit facilities commitments

Credit facilities commitments

37. Mutual funds
Osoul fund

Dec. 31, 2017
EGP Thousands
 69,514,413 
 1,700,516 
 1,017,690 
 72,232,619 

Dec. 31, 2016
EGP Thousands
 65,575,370 
 2,382,849 
 650,607 
 68,608,826 

Dec. 31, 2017
EGP Thousands
 7,024,376 

Dec. 31, 2016
EGP Thousands
 7,245,061 

•	 CIB established an accumulated return mutual fund under license no.331 issued from capital market authority on Febru-

ary 22, 2005. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 4,500,204 with redeemed value of EGP 1,408,654 thousands.
•	 The market value per certificate reached EGP 313.02 on December 31, 2017.
•	 The Bank portion got 295,425 certificates with redeemed value of EGP 92,474 thousands.

Istethmar fund

•	 CIB bank established the second accumulated return mutual fund under license no.344 issued from capital market au-

thority on February 26, 2006. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 518,708 with redeemed value of EGP 96,366 thousands.
•	 The market value per certificate reached EGP 185.78 on December 31, 2017.
•	 The Bank portion got 128,000 certificates with redeemed value of EGP 23,780 thousands.

Aman fund ( CIB and Faisal Islamic Bank Mutual Fund)

•	 CIB and Faisal Islamic Bank established an accumulated return mutual fund under license no.365 issued from  capital 

market authority on July 30, 2006.  CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 334,711 with redeemed value of EGP 33,752 thousands.
•	 The market value per certificate reached EGP 100.84 on December 31, 2017.
•	 The Bank portion got 39,000 certificates with redeemed value of EGP 3,933 thousands.

Hemaya fund

•	 CIB bank established an accumulated return mutual fund under license no.585 issued from financial supervisory Author-

ity on June 23, 2010. CI Assets Management Co.- Egyptian joint stock co - manages the fund.
•	 The number of certificates issued reached 96,452 with redeemed value of EGP 18,281 thousands.
•	 The market value per certificate reached EGP 189.53 on December 31, 2017.
•	 The Bank portion got 50,000 certificates with redeemed value of EGP 9,477 thousands.

Thabat fund

•	 - CIB bank established an accumulated return mutual fund under license no.613 issued from financial supervisory author-

ity on September 13, 2011. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 94,470 with redeemed value of EGP 18,237 thousands.
•	 The market value per certificate reached EGP 193.05 on December 31, 2017.
•	 The Bank portion got 50,000 certificates with redeemed value of EGP 9,653 thousands.

Takamol fund

•	 CIB bank established an accumulated return mutual fund under license no.431 issued from financial supervisory author-

ity on February 18, 2015. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.
•	 The number of certificates issued reached 139,586 with redeemed value of EGP 23,241 thousands.
•	 The market value per certificate reached EGP 166.50 on December 31, 2017.
•	 The Bank portion got 50,000 certificates with redeemed value of EGP 8,325 thousands.

38. Transactions with related parties

All banking transactions with related parties are conducted in accordance with the normal banking practices and regula-
tions applied to all other customers without any discrimination.

38.1.  Loans, advances, deposits and contingent liabilities

Loans and advances
Deposits
Contingent liabilities

38.2.  Other transactions with related parties

International Co. for Security & Services 

EGP Thousands

 5,936 
 64,779 
 1,372 

Income
EGP Thousands
 185 

Expenses
EGP Thousands
 228,429 

190   

   Annual Report 2017

  Annual Report 2017   

   191

Financial StatementS: Separate

39. Main currencies positions

42. Non current assets held for sale

- CI Capital Holding

CIB remained a minority stake of 10.00% of CI Capital Holding.

Dec. 31, 2017
EGP Thousands
Investment book 
value
 -   

Dec. 31, 2016
EGP Thousands
Investment book 
value
 428,011 

Minority stake has been transferred to available for sale due to the bank's intention for maintaining the ownership per-
centage of such investment.

Important Events
On 28 January 2018, the Central Bank of Egypt issued instructions on the following:

IFRS 9 will be applied starting from 1st of January 2019. The bank will issue audited financial statements under the current 
CBE regulations as at 31 March 2018, in addition to issuing a drafted financial statements in compliance with the new 
instructions recieved from CBE regarding IFRS 9.

"IFRS 9 risk reserve has been created (1% of the total weighted credit risk) of 2017 net profit after tax, to be used after ob-
taining the CBE's consent.

Egyptian pound
US dollar
Sterling pound
Japanese yen
Swiss franc
Euro

40. Tax status

Corporate income tax

Dec. 31, 2017
EGP Thousands
 182,639 
 (313,246)
 (1,566)
 (523)
 637 
 46,768 

Dec. 31, 2016
EGP Thousands
 1,371,677 
 (1,360,474)
 266 
 851 
 25 
 4,440 

•	 The Bank's corporate income tax position has been examined, paid and settled with the tax authority since the operations 

start up until the end of  year 2014.

•	 The Bank's corporate income tax has been examined and paid for the period 2015 - 2016.
•	 Corporate income tax annual report is submitted.

Salary tax

•	 The Bank's salary tax has been examined, paid and settled since the operations start up until the end of 2015.

Stamp duty tax

•	 The Bank's stamp duty tax has been examined and paid  since the operations start up until 31/7/2006. Any disputes are 

currently under discussion at the tax appeal committee and the court for adjudication.

•	 The Bank's stamp duty tax is being re-examined for the period from 1/8/2006 till 31/12/2016 according to the protocol 

between the Federation of Egyptian banks and the tax authority.

41. Intangible assets:

Book value
Amortization
Net book value 

Dec. 31, 2017
EGP Thousands
 651,041 
 (282,118)
 368,923 

Dec. 31, 2016
EGP Thousands
 651,041 
 (151,910)
 499,131 

According to CBE's regulation issued on Dec 16, 2008, an annual amortization of 20% has been applied on  intangible as-
sets starting from acquisition date.

192   

   Annual Report 2017

  Annual Report 2017   

   193

Financial StatementS: conSolidated

194   

   Annual Report 2017

  Annual Report 2017   

   195

Financial StatementS: conSolidated

Commercial International Bank (Egypt) S.A.E
Consolidated balance sheet as at December 31, 2017

Commercial International Bank (Egypt) S.A.E
Consolidated income statement for the year ended 
December 31, 2017

Notes

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

Notes

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

Assets
Cash and balances with central bank
Due from  banks
Treasury bills and other governmental notes
Trading financial assets
Loans and advances to banks, net
Loans and advances to customers, net
Non current assets held for sale
Derivative financial instruments
Financial investments
- Available for sale
- Held to maturity
Investments in associates
Other assets
Intangible assets
Deferred tax assets (Liabilities) 
Property, plant and equipment
Total assets
Liabilities and equity 
Liabilities
Due to banks
Due to customers
Non current liabilities held for sale
Derivative financial instruments
Current tax liabilities
Other liabilities
Long term loans
Other provisions
Total liabilities
Equity
Issued and paid up capital 
Reserves
Reserve for employee stock ownership plan (ESOP)
Retained earnings (losses)
Total equity
Net profit for the year
Total equity and net profit for the year
Minority interest
Total minority interest , equity and net profit for the year
Total liabilities, equity, minority interest and net profit 
for the year

The accompanying notes are an integral part of these financial statements.

15 
16 
17 
18 
19 
20 
42 
21 

22 
22 
23 
24 
41 
32 
25 

26 
27 
42 
21 

29 
28 
30 

31 
34 

 14,663,289 
 45,319,766 
 54,478,202 
 7,295,197 
 1,313 
 88,427,103 
 -   
 40,001 

 30,474,781 
 45,167,722 
 65,039 
 6,886,607 
 368,923 
 179,630 
 1,414,519 
 294,782,092 

 1,877,918 
 250,723,052 
 -   
 196,984 
 2,778,973 
 5,476,531 
 3,674,736 
 1,615,159 
 266,343,353 

 11,618,011 
 8,725,966 
 489,334 
 89,873 
 20,923,184 
 7,515,555 
 28,438,739 
 -   
 28,438,739 

 10,522,040 
 58,011,034 
 39,177,184 
 2,445,134 
 159,651 
 85,224,148 
 4,890,438 
 269,269 

 5,447,291 
 53,924,936 
 36,723 
 5,434,563 
 499,131 
 181,308 
 1,320,905 
 267,543,755 

 3,008,996 
 231,740,795 
 3,684,676 
 331,091 
 2,017,034 
 3,579,330 
 160,243 
 1,514,057 
 246,036,222 

 11,538,660 
 3,451,756 
 343,460 
 31,462 
 15,365,338 
 6,009,118 
 21,374,456 
 133,077 
 21,507,533 

 294,782,092 

 267,543,755 

Hisham Ezz Al-Arab
Chairman and Managing Director

Continued Operations 
Interest and similar income 
Interest and similar expense
Net interest income 

Fee and commission income
Fee and commission expense
Net fee and commission income

Dividend income
Net trading income
Profits (Losses) on financial investments  
Administrative expenses
Other operating (expenses) income
Goodwill impairment
Intangible assets amortization
Impairment charge for credit losses
Bank's share in the profits of associates
Profit before income tax

Income tax expense
Deferred tax assets (Liabilities) 
Net profit from continued operations 

"Discontinued Operations "
"Net profit from discontinued operations "
Profit (loss) of disposal from discontinued operations
Net profit for the year

Minority interest
Bank shareholders

Earning per share
Basic
Diluted

6 

7 

8 
9 
22 
10 
11 

41 
12 

13 
32 & 13

43 

14 

 28,671,170 
 (16,167,155)
 12,504,015 

 19,144,218 
 (9,126,512)
 10,017,706 

 2,676,944 
 (624,278)
 2,052,666 

 34,514 
 1,292,215 
 165,111 
 (3,112,508)
 (1,063,468)
 -   
 (130,208)
 (1,742,281)
 29,066 
 10,029,122 

 (2,778,973)
 (1,678)
 7,248,471 

 122,234 
 168,900 
 7,539,605 

 24,050 
 7,515,555 

 1,965,529 
 (417,573)
 1,547,956 

 34,236 
 1,315,182 
 (25,533)
 (2,432,652)
 (1,237,187)
 (209,842)
 (130,208)
 (892,874)
 2,989 
 7,989,773 

 (2,017,034)
 (76,849)
 5,895,890 

 127,376 
 -   
 6,023,266 

 14,148 
 6,009,118 

5.76 
5.67 

4.54 
4.47 

Hisham Ezz Al-Arab
Chairman and Managing Director

196   

   Annual Report 2017

  Annual Report 2017   

   197

Commercial International Bank (Egypt) S.A.E
Consolidated cash flow for the year ended 
on December 31, 2017 (Cont.)

Proceeds from selling non current assets held for sale
Net cash used in investing activities
Cash flow from financing activities
Increase (decrease) in long term loans
Dividend paid
Capital increase
Net cash used in financing activities

Net increase (decrease) in cash and cash equivalent during the year
Beginning balance of cash and cash equivalent
Cash and cash equivalent at the end of the year

Cash and cash equivalent comprise:
Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturity more than three months
Total cash and cash equivalent

Dec. 31, 2017
EGP Thousands
 628,521 
 (16,297,189)

Dec. 31, 2016
EGP Thousands
 (2,989)
 (2,026,482)

 3,524,063 
 (1,350,204)
 79,351 
 2,253,210 

 (12,309,863)
 61,518,700 
 49,208,837 

 14,663,289 
 45,319,766 
 54,478,202 
 (8,878,986)
 (1,719,586)
 (54,653,848)
 49,208,837 

 28,915 
 (1,463,450)
 68,057 
 (1,366,478)

 38,935,643 
 22,583,057 
 61,518,700 

 10,522,040 
 58,011,034 
 39,177,184 
 (5,438,235)
 (2,565,895)
 (38,187,428)
 61,518,700 

Financial StatementS: conSolidated

Commercial International Bank (Egypt) S.A.E
Consolidated cash flow for the year ended  
on December 31, 2017

Cash flow from operating activities
Profit before income tax from continued operations 
Profit before income tax from discontinued operations 
Adjustments to reconcile net profit to net cash provided by operating  activities
Fixed assets depreciation
Impairment charge for credit losses
Other provisions charges
Trading financial investments revaluation differences
Available for sale and held to maturity investments exchange revaluation differences
Goodwill impairment
Intangible assets amortization
Financial investments impairment charge 
Utilization of other provisions 
Other provisions no longer used 
Exchange differences of  other provisions 
Profits from selling property, plant and equipment
Profits from selling financial investments
Profits from selling investments in associates
Impairment (Released) charges of associates
Shares based payments
Bank's share in the profits of associates
Associates financial investments revaluation differences
Operating profits before changes in operating assets and liabilities 

Net decrease (increase) in assets and  liabilities
Due from banks
Treasury bills and other governmental notes
Trading financial assets
Derivative financial instruments
Loans and advances to banks and customers
Other assets
Non current assets held for sale
Due to banks
Due to customers
Income tax obligations paid
Other liabilities
Net cash provided from operating activities

Cash flow from investing activities
Proceeds from redemption of subsidiary and associates
Payment (proceeds) for purchases and sell of subsidiary and associates
Payment for purchases of property, plant, equipment and branches construc-
tions
Proceeds from redemption of held to maturity financial investments
Payment for purchases of held to maturity financial investments  
Payment for purchases of  available for sale financial investments
Proceeds from selling available for sale financial investments

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 10,029,122 
 -   

 351,005 
 1,742,281 
 212,622 
 (248,072)
 100,078 
 -   
 130,208 
 (83,079)
 (25,463)
 (97,897)
 11,840 
 (607)
 99,047 
 -   
 (9,570)
 290,884 
 (38,636)
 -   
 12,463,763 

 (2,594,442)
 (16,466,420)
 (4,601,991)
 95,161 
 (4,019,132)
 (1,121,981)
 428,011 
 (1,131,078)
 18,802,058 
 (2,017,034)
 1,897,201 
 1,734,116 

 750 
 (44,318)

 (745,089)

 13,354,468 
 (4,597,254)
 (25,868,230)
 973,963 

 7,989,773 
 158,041 

 285,381 
 892,874 
 150,847 
 (269,283)
 (2,219,961)
 209,842 
 130,208 
 82,428 
 (3,696)
 (78,405)
 583,550 
 (1,682)
 (35,193)
 90,447 
 (131,799)
 187,000 
 -   
 2,989 
 8,023,361 

 264,072 
 (16,057,258)
 3,672,526 
 (2,918)
 (29,440,654)
 (4,450,111)
 -   
 1,408,227 
 76,506,379 
 (1,949,694)
 4,354,673 
 42,328,603 

 (12,036)
 176,161 

 (560,631)

 4,094 
 (1,243,669)
 (3,334,122)
 2,946,710 

198   

   Annual Report 2017

  Annual Report 2017   

   199

Financial StatementS: conSolidated

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200   

   Annual Report 2017

  Annual Report 2017   

   201

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
    
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
    
 
   
 
   
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
   
 
   
 
   
 
   
 
   
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
Financial StatementS: conSolidated

Notes to the consolidated financial statements for the year ended 
December 31, 2017

1.  General information

Commercial  International  Bank  (Egypt)  S.A.E.  provides  retail,  corporate  and  investment  banking  services  in  various 
parts of Egypt through 174 branches, and 22 units employing 6551 employees on the statement of financial position date.
Commercial international Bank (Egypt) S.A.E. was formed as a commercial bank under the investment law no. 43 of 1974. 
The address of its registered head office is as follows: Nile tower, 21/23 Charles de Gaulle Street-Giza. The Bank is listed in 
the Egyptian stock exchange.

2.2.  Subsidiaries and associates
2.2.1.  Subsidiaries
Subsidiaries are all entities (including special purpose entities) over which the Bank has owned directly or  indirectly the 
control to govern the financial and operating policies generally accompanying a shareholding of more than one half of the 
voting rights. The existence and effect of potential voting rights that are currently exercisable or convertible are consid-
ered when assessing whether the Bank has the ability to control the entity or not.

CI Capital Holding Co S.A.E it was established as a joint stock company on April 9th, 2005 under the capital market law 
no. 95 of 1992 and its executive regulations. Financial register no. 166798 on April 10th, 2005 and the company have been 
licensed by the Capital Market Authority to carry out its activities under license no. 353 on May 24th, 2006.

2.2.2.  Associates
Associates are all entities over which the Bank has significant influence but do not reach to the extent of control, generally 
accompanying a shareholding between 20% and 50% of the voting rights.

As of December 31, 2017 the Bank directly owns 4,114,568 shares representing 10% of CI Capital Holding Company’s capital 
and on December 31, 2017 CI Capital Holding Co. Directly owns the following shares in its subsidiaries:

Company name

No. of shares 

Ownership% Indirect Share%

•	 CIBC Co.
•	 CI Assets Management
•	 CI Investment Banking Co.
•	 Dynamic Brokerage Co. 
•	 Corplease

1,979,290   
478,577
2,481,578
3,393,500  
1,262,237

  98.96
  95.72
  99.27
  99.97
  72.96

98.94
95.70
99.25
99.95
72.94

The bank owns investments in a subsidiary “C-Ventures”, in which the bank’s share is 99.99%. The company is still under 
establishment and has not yet started its operations and has not been registered in the commercial register.

2.  Summary of accounting policies

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies 
have been consistently applied to all years presented, unless otherwise stated.

2.1.  Basis of preparation
The consolidated financial statements have been prepared in accordance with Egyptian financial reporting standards 
issued in 2006 and its amendments and in accordance with the instructions of the Central Bank of Egypt approved by the 
Board of Directors on December 16, 2008 consistent with the principles referred to.

The consolidated financial statements have been prepared under the historical cost convention, as modified by the revaluation 
of trading, financial assets and liabilities held at fair value through profit or loss, available for sale and all derivatives contracts.

2.1.1.  Basis of consolidation
The method of full consolidation is the basis of the preparation of the consolidated financial statement of the Bank, given 
that the Bank’s acquisition proportion is 99.98 % (full control) in CI Capital Holding until 20 March 2017. 

The acquisition method of accounting is used to account for the purchase of subsidiaries. The cost of an acquisition is 
measured at the fair value of the assets given, equity instruments issued and liabilities incurred or assumed, plus any 
costs directly related to the acquisition. The excess of the cost of an acquisition over the Bank share of the fair value of the 
identifiable net assets acquired is recorded as goodwill. A gain on acquisition is recognized in profit or loss if there is an 
excess of the Bank’s share of the fair value of the identifiable net assets acquired over the cost of the acquisition.

The  equity  method  is  applied  to  account  for  investments  associates,  whereby,  investments  are  recorded  based  on  the 
equity method including any goodwill, deducting any impairment losses, and dividends are recorded in the income state-
ment in the adoption of the distribution of these profits and evidence of the Bank right to collect them.

2.3.  Segment reporting
A business segment is a group of assets and operations engaged in providing products or services that are subject to risks 
and returns that are different from those of other business segments. A geographical segment is engaged in providing 
products or services within a particular economic environment that are subject to risks and returns different from those 
of segments operating in other economic environments.

2.4.  Foreign currency translation
2.4.1.  Functional and presentation currency
The financial statements are presented in Egyptian pound, which is the Bank’s functional and presentation currency.

2.4.2.  Transactions  and balances in foreign currencies
The Bank maintains its accounting records in Egyptian pound. Transactions in foreign currencies during the period are 
translated into the Egyptian pound using the prevailing exchange rates at the date of the transaction.

Monetary assets and liabilities denominated in foreign currencies are retranslated at the end of reporting period at the 
prevailing exchange rates. Foreign exchange gains and losses resulting from settlement and translation of such transac-
tions and balances are recognized in the income statement and reported under the following line items:

•	 Net trading income from held-for-trading assets and liabilities.
•	 Other operating revenues (expenses) from the remaining assets and liabilities.

Consolidated  financial  statements  consist  of  the  financial  statements  of  Commercial  International  Bank  and  consoli-
dated financial statements of CI Capital Holding and its subsidiaries. Control is achieved through the Bank’s ability to 
control the financial and operational policies of the companies that the Bank invests in it in order to obtain benefits from 
its activities. The basis of the consolidation is as follows: 

Changes in the fair value of investments in debt instruments; which represent monetary financial instruments, denomi-
nated in foreign currencies and classified as available for sale assets are analyzed into valuation differences resulting from 
changes in the amortized cost of the instrument, differences resulting from changes in the applicable exchange rates and 
differences resulting from changes in the fair value of the instrument.

•	 Eliminating all balances and transactions between the Bank and group companies. 
•	 The cost of acquisition of subsidiary companies is based on the company’s share in the fair value of assets acquired and 

obligations outstanding on the acquisition date. 

•	 Minority shareholders represent the rights of others in subsidiary companies. 
•	 Proportional consolidation is used in consolidating method for companies under joint control.

Valuation differences resulting from changes in the amortized cost are recognized and reported in the income statement 
in ‘income from loans and similar revenues’ whereas differences resulting from changes in foreign exchange rates are 
recognized and reported in ‘other operating revenues (expenses)’. The remaining differences resulting from changes in fair 
value are deferred in equity and accumulated in the ‘revaluation reserve of available-for-sale investments’.

202   

   Annual Report 2017

  Annual Report 2017   

   203

Financial StatementS: conSolidated

Valuation differences resulting from the non-monetary items include gains and losses of the change in fair value of such 
equity instruments held at fair value through profit and loss, as for recognition of the differences of valuation resulting 
from equity instruments classified as financial investments available for sale within the fair value reserve in equity.

2.5.4.  Available for sale financial investments
Available-for-sale investments are those intended to be held for an indefinite period of time, which may be sold in response 
to needs for liquidity or changes in interest rates, exchange rates or equity prices.

2.5.  Financial assets
The Bank classifies its financial assets in the following categories: 

•	 Financial assets designated at fair value through profit or loss.
•	 Loans and receivables.
•	 Held to maturity investments.
•	 Available for sale financial investments.

Management determines the classification of its investments at initial recognition.

2.5.1.  Financial assets at fair value through profit or loss

This category has two sub-categories: 

The following are applied in respect to all financial assets:

Debt securities and equity shares intended to be held on a continuing basis, other than those designated at fair value, are 
classified as available-for-sale or held-to-maturity. Financial investments are recognized on trade date, when the group 
enters into contractual arrangements with counterparties to purchase securities.

Financial assets are initially recognized at fair value plus transaction costs for all financial assets not carried at fair value 
through profit and loss. Financial assets carried at fair value through profit and loss are initially recognized at fair value, 
and transaction costs are expensed in the income statement.

Financial assets are derecognized when the rights to receive cash flows from the financial assets have expired or when the 
Bank transfers substantially all risks and rewards of the ownership. Financial liabilities are derecognized when they are 
extinguished, that is, when the obligation is discharged, cancelled or expired.

•	 Financial assets held for trading. 
•	 Financial assets designated at fair value through profit and loss at inception. 

Available-for-sale, held–for-trading and financial assets designated at fair value through profit and loss are subsequently mea-
sured at fair value. Loans and receivables and held-to-maturity investments are subsequently measured at amortized cost.

A financial asset is classified as held for trading if it is acquired or incurred principally for the purpose of selling or repur-
chasing in the short term or if it is part of a portfolio of identified financial instruments that are managed together and for 
which there is evidence of a recent actual pattern of short term profit making. Derivatives are also categorized as held for 
trading unless they are designated as hedging instruments.

Financial instruments, other than those held for trading, are classified as financial assets designated at fair value through 
profit and loss if they meet one or more of the criteria set out below: 

•	 When the designation eliminates or significantly reduces measurement and recognition inconsistencies that would arise 
from measuring financial assets or financial liabilities, on different bases. Under this criterion, an accounting mismatch 
would arise if the debt securities issued were accounted for at amortized cost, because the related derivatives are mea-
sured at fair value with changes in the fair value recognized in the income statement. The main classes of financial instru-
ments designated by the Bank are loans and advances and long-term debt issues.

•	 Applies to groups of financial assets, financial liabilities or combinations thereof that are managed, and their performance 
evaluated, on a fair value basis in accordance with a documented risk management or investment strategy, and where 
information about the groups of financial instruments is reported to management on that basis.

•	 Relates to financial instruments containing one or more embedded derivatives that significantly modify the cash flows 

resulting from those financial instruments, including certain debt issues and debt securities held.

Any financial derivative initially recognized at fair value can’t be reclassified during the holding period. Re-classification 
is not allowed for any financial instrument initially recognized at fair value through profit and loss.

2.5.2.  Loans and advances
Loans and advances are non-derivative financial assets with fixed or determinable payments that are not quoted in an 
active market, other than: 

•	 Those that the Bank intends to sell immediately or in the short term, which is classified as held for trading, or those that the 

Bank upon initial recognition designates as at fair value through profit or loss. 
•	 Those that the Bank upon initial recognition designates as available for sale; or
•	 Those for which the holder may not recover substantially all of its initial investment, other than credit deterioration.

2.5.3.  Held to maturity financial investments
Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturi-
ties that the Bank’s management has the positive intention and ability to hold till maturity. If the Bank has to sell other 
than an insignificant amount of held-to-maturity assets, the entire category would be reclassified as available for sale 
unless in necessary cases subject to regulatory approval.

Gains and losses arising from changes in the fair value of the ‘financial assets designated at fair value through profit or 
loss’ are recognized in the income statement in ‘net income from financial instruments designated at fair value’. Gains and 
losses arising from changes in the fair value of available for sale investments are recognized directly in equity, until the 
financial assets are either sold or become impaired. When available-for-sale financial assets are sold, the cumulative gain 
or loss previously recognized in equity is recognized in profit or loss. 

Interest income is recognized on available for sale debt securities using the effective interest method, calculated over the 
asset’s expected life. Premiums and discounts arising on the purchase are included in the calculation of effective interest 
rates. Dividends are recognized in the income statement when the right to receive payment has been established.

The fair values of quoted investments in active markets are based on current bid prices. If there is no active market for a 
financial asset, or no current demand prices available, the Bank measures fair value using valuation models. These include 
the  use  of  recent  arm’s  length  transactions,  discounted  cash  flow  analysis,  option  pricing  models  and  other  valuation 
models commonly used by market participants. If the Bank has not been able to estimate the fair value of equity instru-
ments classified as available for sale, the value is measured at cost less impairment.

Available for sale investments that would have met the definition of loans and receivables at initial recognition may be 
reclassified out to loans and advances or financial assets held to maturity. In all cases, when the Bank has the intent and 
ability to hold these financial assets in the foreseeable future or till maturity. The financial asset is reclassified at its fair 
value on the date of reclassification, and any profits or losses that has been recognized previously in equity, is treated 
based on the following:

•	 If the financial asset has a fixed maturity, gains or losses are amortized over the remaining life of the investment using the 
effective interest rate method. In case of subsequent impairment of the financial asset, the previously recognized unreal-
ized gains or losses in equity are recognized directly in the profits and losses.

•	 In the case of financial asset which has infinite life, any previously recognized profit or loss in equity will remain until the 
sale of the asset or its disposal, in the case of impairment of the value of the financial asset after the re-classification, any 
gain or loss previously recognized in equity is recycled to the profits and losses.

•	 If the Bank adjusts its estimates of payments or receipts of a financial asset that in return adjusts the carrying amount of 
the asset (or group of financial assets) to reflect the actual cash inflows, the carrying value is recalculated based on the 
present value of estimated future cash flows at the effective yield of the financial instrument and the differences are rec-
ognized in profit and loss.

•	 In all cases, if the Bank re-classifies financial asset in accordance with the above criteria and increases its estimate of the 
proceeds of future cash flow, this increase adjusts the effective interest rate of this asset only without affecting the invest-
ment book value.

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2.6.  Offsetting financial instruments
Financial assets and liabilities are offset and the net amount reported in the balance sheet if, and only if, there is a legally 
enforceable right to offset the recognized amounts and there is an intention to be settled on a net basis.

2.7.  Derivative financial instruments and hedge accounting
Derivatives are recognized initially, and subsequently, at fair value. Fair values of exchange traded derivatives are ob-
tained from quoted market prices. Fair values of over-the-counter derivatives are obtained using valuation techniques, 
including discounted cash flow models and option pricing models. Derivatives are classified as assets when their fair value 
is positive and as liabilities when their fair value is negative.

Embedded  derivatives  in  other  financial  instruments,  such  as  conversion  option  in  a  convertible  bond,  are  treated  as 
separate derivatives when their economic characteristics and risks are not closely related to those of the host contract, 
provided that the host contract is not classified as at fair value through profit and loss. These embedded derivatives are 
measured at fair value with changes in fair value recognized in income statement unless the Bank chooses to designate 
the hybrid contact as at fair value through net trading income in profit or loss.

The timing of recognition in profit and loss, of any gains or losses arising from changes in the fair value of derivatives, 
depends on whether the derivative is designated as a hedging instrument, and the nature of the item being hedged. The 
Bank designates certain derivatives as:

•	 Hedging instruments of the risks associated with fair value changes of recognized assets or liabilities or firm commit-

ments (fair value hedge).

•	 Hedging of risks relating to future cash flows attributable to a recognized asset or liability or a highly probable forecast 

transaction (cash flow hedge).

•	 Hedge accounting is used for derivatives designated in a hedging relationship when the following criteria are met.

At the inception of the hedging relationship, the Bank documents the relationship between the hedging instrument and 
the hedged item, along with its risk management objectives and its strategy for undertaking various hedge transactions. 
Furthermore,

At the inception of the hedge, and on ongoing basis, the Bank documents whether the hedging instrument is expected to 
be highly effective in offsetting changes in fair values of the hedged item attributable to the hedged risk.

Fair value hedge

2.7.1. 
Changes in the fair value of derivatives that are designated and qualified as fair value hedges are recognized in profit or 
loss immediately together with any changes in the fair value of the hedged asset or liability that are attributable to the 
hedged risk. The effective portion of changes in the fair value of the interest rate swaps and the changes in the fair value of 
the hedged item attributable to the hedged risk are recognized in the ‘net interest income’ line item of the income state-
ment. Any ineffectiveness is recognized in profit or loss in ‘net trading income’.

When the hedging instrument is no longer qualified for hedge accounting, the adjustment to the carrying amount of a 
hedged item, measured at amortized cost, arising from the hedged risk is amortized to profit or loss from that date using 
the effective interest method.

2.7.2.  Derivatives that do not qualify for hedge accounting
All gains and losses from changes in the fair values of derivatives that do not qualify for hedge accounting are recognized 
immediately in the income statement. These gains and losses are reported in ‘net trading income’, except where deriva-
tives are managed in conjunction with financial instruments designated at fair value , in which case gains and losses are 
reported in ‘net income from financial instruments designated at fair value’.

Interest income and expense

2.8. 
Interest income and expense for all financial instruments except for those classified as held-for-trading or designated at fair 
value are recognized in ‘interest income’ and ‘interest expense’ in the income statement using the effective interest method.

The effective interest method is a method of calculating the amortized cost of a financial asset or a financial liability and 

of allocating the interest income or interest expense over the relevant period. The effective interest rate is the rate that ex-
actly discounts estimated future cash payments or receipts through the expected life of the financial instrument or, when 
appropriate, a shorter period to the net carrying amount of the financial asset or financial liability. When calculating the 
effective interest rate, the Bank  estimates cash flows considering all contractual terms of the financial instrument (for 
example, prepayment options) but does not consider future credit losses. The calculation includes all fees and points paid 
or received between parties to the contract that represents an integral part of the effective interest rate, transaction costs 
and all other premiums or discounts.

Once loans or debts are classified as nonperforming or impaired, the revenue of interest income will not be recognized and will 
be recorded off balance sheet, and are recognized as income subsequently based on a cash basis according to the following:

•	 When all arrears are collected for consumer loans, personnel mortgages and micro-finance loans. 
•	 When calculated interest for corporate are capitalized according to the rescheduling agreement conditions until paying 
25% from rescheduled payments for a minimum performing period of one year, if the customer continues to perform, the 
calculated interest will be recognized in interest income (interest on the performing rescheduling agreement balance) 
without the marginalized before the rescheduling agreement which will be recognized in interest income after the settle-
ment of the outstanding loan balance.

2.9.  Fee and commission income
Fees charged for servicing a loan or facility that is measured at amortized cost, are recognized as revenue as the service 
is provided. Fees and commissions on non-performing or impaired loans or receivables cease to be recognized as income 
and are rather recorded off balance sheet. These are recognized as revenue, on a cash basis, only when interest income 
on those loans is recognized in profit and loss, at that time, fees and commissions that represent an integral part of the 
effective interest rate of a financial asset, are treated as an adjustment to the effective interest rate of that financial asset.

Commitment fees and related direct costs for loans and advances where draw down is probable are deferred and recog-
nized as an adjustment to the effective interest on the loan once drawn. Commitment fees in relation to facilities where 
draw down is not probable are recognized at the maturity of the term of the commitment. 

Fees are recognized on the debt instruments that are measured at fair value through profit and loss on initial recognition 
and syndicated loan fees received by the Bank are recognized when the syndication has been completed and the Bank 
does not hold any portion of it or holds a part at the same effective interest rate used for the other participants portions. 

Commission and fee arising from negotiating, or participating in the negotiation of a transaction for a third party such as 
the arrangement of the acquisition of shares or other securities or the purchase or sale of properties are recognized upon 
completion of the underlying transaction in the income statement . 

Other management advisory and service fees are recognized based on the applicable service contracts, usually on accrual 
basis. Financial planning fees related to investment funds are recognized steadily over the period in which the service is 
provided. The same principle is applied for wealth management; financial planning and custody services that are provided 
on the long term are recognized on the accrual basis also.

Operating revenues in the holding company are:

•	 Commission income is resulting from purchasing and selling securities to a customer account upon receiving the transac-

tion confirmation from the Stock Exchange.

•	 Mutual funds and investment portfolios management which is calculated as a percentage of the net value of assets under 
management according to the terms and conditions of agreement. These amounts are credited to the assets management 
company’s revenue pool on a monthly accrual basis.

2.10.  Dividend income
Dividends are recognized in the income statement when the right to collect is established.

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2.11.  Sale and repurchase agreements
Securities may be lent or sold subject to a commitment to repurchase (Repos) are reclassified in the financial statements 
and deducted from treasury bills balance. Securities borrowed or purchased subject to a commitment to resell them (Re-
verse Repos) are reclassified in the financial statements and added to treasury bills balance. The difference between sale 
and repurchase price is treated as interest and accrued over the life of the agreements using the effective interest method.\

2.12.  Impairment of financial assets
2.12.1.  Financial assets carried at amortised cost
The Bank assesses at each balance sheet date whether there is objective evidence that a financial asset or group of finan-
cial assets is impaired. A financial asset or a group of financial assets is impaired only if there is objective evidence of 
impairment as a result of one or more events that occurred after the initial recognition of the asset (a ‘loss event/s’) and 
that loss event/s has an impact on the estimated future cash flows of the financial asset or group of financial assets that 
can be reliably estimated. 

The criteria that the Bank uses to determine that there is objective evidence of an impairment loss include:

•	 Cash flow difficulties experienced by the borrower (for example, equity ratio, net income percentage of sales)
•	 Violation of the conditions of the loan agreement such as non-payment.
•	 Initiation of Bankruptcy proceedings.
•	 Deterioration of the borrower’s competitive position.
•	 The Bank for reasons of economic or legal financial difficulties of the borrower by granting concessions may not agree with 

the Bank granted in normal circumstances.

•	 Deterioration in the value of collateral or deterioration of the creditworthiness of the borrower.

The  objective  evidence  of  impairment  loss  for  a  group  of  financial  assets  is  observable  data  indicating  that  there  is  a 
measurable decrease in the estimated future cash flows from a portfolio of financial assets since the initial recognition 
of those assets, although the decrease cannot yet be identified with the individual financial assets in the portfolio, for 
instance an increase in the default rates for a particular Banking product.

The Bank estimates the period between a losses occurring and its identification for each specific portfolio. In general, the 
periods used vary between three months to twelve months.

The Bank first assesses whether objective evidence of impairment exists individually for financial assets that are individu-
ally significant, and individually or collectively for financial assets that are not individually significant and in this field the 
following are considered:

•	 If the Bank determines that no objective evidence of impairment exists for an individually assessed financial asset, wheth-
er significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collec-
tively assesses them for impairment according to historical default ratios. 

•	 If the Bank determines that an objective evidence of financial asset impairment exist that are individually assessed 
for impairment and for which an impairment loss is or continues to be recognized are not included in a collective 
assessment of impairment.

The amount of the loss is measured as the difference between the asset’s carrying amount and the present value of esti-
mated future cash flows (excluding future credit losses that have not been incurred) discounted at the financial asset’s 
original effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account and 
the amount of the loss is recognized in the income statement. If a loan or held to maturity investment has a variable inter-
est rate, the discount rate for measuring any impairment loss is the current effective interest rate determined under the 
contract when there is objective evidence for asset impairment. As a practical expedient, the Bank may measure impair-
ment on the basis of an instrument’s fair value using an observable market price.

The calculation of the present value of the estimated future cash flows of a collateralized financial asset reflects the cash flows 
that may result from foreclosure less costs for obtaining and selling the collateral, whether or not foreclosure is probable.

For the purposes of a collective evaluation of impairment, financial assets are grouped on the basis of similar credit risk 
characteristics (i.e., on the basis of the group’s grading process that considers asset type, industry, geographical location, 
collateral type, past-due status and other relevant factors). Those characteristics are relevant to the estimation of future 

cash flows for groups of such assets by being indicative of the debtors’ ability to pay all amounts due according to the con-
tractual terms of the assets being evaluated.

For the purposes of evaluation of impairment for a group of a financial assets according to historical default ratios future 
cash flows in a group of financial assets that are collectively evaluated for impairment are estimated on the basis of the 
contractual cash flows of the assets in the Bank and historical loss experience for assets with credit risk characteristics 
similar to those in the Bank. Historical loss experience is adjusted on the basis of current observable data to reflect the 
effects of current conditions that did not affect the period on which the historical loss experience is based and to remove 
the effects of conditions in the historical period that do not currently exist.

Estimates of changes in future cash flows for groups of assets should reflect and be directionally consistent with changes 
in related observable data from period to period (for example, changes in unemployment rates, property prices, payment 
status, or other  indicative factors of changes in the probability of losses in the Bank and their magnitude. The methodol-
ogy and assumptions used for estimating future cash flows are reviewed regularly by the Bank.

2.12.2.  Available for sale investments
The Bank assesses at each balance sheet date whether there is objective evidence that a financial asset or a group of finan-
cial assets classify under available for sale is impaired. In the case of equity investments classified as available for sale, a 
significant or prolonged decline in the fair value of the security below its cost is considered in determining whether the 
assets are impaired. During periods start from first of January 2009, the decrease consider significant when it became 
10% from the book value of the financial instrument and the decrease consider to be extended if it continues for period 
more than 9 months, and if the mentioned evidences become available then any cumulative gains or losses previously 
recognized in equity are recognized in the income statement , in respect of available for sale equity securities, impairment 
losses previously recognized in profit or loss are not reversed through the income statement.

If, in a subsequent period, the fair value of a debt instrument classified as available for sale increases and the increase 
can be objectively related to an event occurring after the impairment loss was recognized in the income statement, the 
impairment loss is reversed through the income statement to the extent of previously recognized impairment charge from 
equity to income statement.

2.13.  Real estate investments 
The real estate investments represent lands and buildings owned by the Bank in order to obtain rental returns or capital 
gains and therefore do not include real estate assets which the Bank exercised its work through or those that have owned 
by the Bank as settlement of debts. The accounting treatment is the same used with property, plant and equipment.

12.14. Property, plant and equipment
Land and buildings comprise mainly branches and offices. All property, plant and equipment are stated at historical cost 
less depreciation and impairment losses. Historical cost includes expenditure that is directly attributable to the acquisi-
tion of the items.

Subsequent costs are included in the asset’s carrying amount or as a separate asset, as appropriate, only when it is prob-
able that future economic benefits will flow to the Bank and the cost of the item can be measured reliably. All other repairs 
and maintenance are charged to other operating expenses during the financial period in which they are incurred.

Land is not depreciated. Depreciation of other assets is calculated using the straight-line method to allocate their residual 
values over estimated useful lives, as follows:

Buildings
Leasehold improvements 
Furniture and safes 
Typewriters, calculators and air-conditions 
Vehicles 
Computers and core systems
Fixtures and fittings

20 years.
3 years, or over the period of the lease if less
3/5 years.
5 years
5 years
3/10 years
3 years

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The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each balance sheet date. Depreciable as-
sets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be re-
covered. An asset’s carrying amount is written down immediately to its recoverable value if the asset’s carrying amount exceeds 
its estimated recoverable amount. The recoverable amount is the higher of the asset’s fair value less costs to sell and value in use.

Gains and losses on disposals are determined by comparing the selling proceeds with the asset carrying amount and 
charged to other operating expenses in the income statement.

2.15.  Impairment of non-financial assets
Assets that have an indefinite useful life are not amortized -except goodwill- and are tested annually for impairment. As-
sets that are subject to amortization are reviewed for impairment whenever events or changes in circumstances indicate 
that the carrying amount may not be recoverable. An impairment loss is recognized for the amount by which the asset’s 
carrying amount exceeds its recoverable amount.

The recoverable amount is the higher of an asset’s fair value less costs to sell or value in use. Assets are tested for impair-
ment with reference to the lowest level of cash generating unit/s. A previously recognized impairment loss relating to a 
fixed asset may be reversed in part or in full when a change in circumstances leads to a change in the estimates used to 
determine the fixed asset’s recoverable amount. The carrying amount of the fixed asset will only be increased up to the 
amount that it would have been had the original impairment not been recognized.

2.15.1.  Goodwill
Goodwill  is  capitalized  and  represents  the  excess  of  acquisition  cost  over  the  fair  value  of  the  Bank’s  share  in  the  ac-
quired entity’s net identifiable assets on the date of acquisition. For the purpose of calculating goodwill, the fair values 
of acquired assets, liabilities and contingent liabilities are determined by reference to market values or by discounting 
expected future cash flows. Goodwill is included in the cost of investments in associates and subsidiaries in the Bank’s 
separate financial statements. Goodwill is tested for impairment, impairment loss is charged to the income statement.

Goodwill is allocated to the cash generating units for the purpose of impairment testing. The cash generating units rep-
resented in the Bank main segments.

2.15.2.  Other intangible assets
Is  the  intangible  assets  other  than  goodwill  and  computer  programs  (trademarks,  licenses,  contracts  for  benefits,  the 
benefits of contracting with clients).

Other intangible assets that are acquired by the Bank are recognized at cost less accumulated amortization and impair-
ment losses. Amortization is charged to the income statement on a straight-line basis over the estimated useful lives of 
the intangible asset with definite life. Intangible assets with indefinite life are not amortized and tested for impairment.

2.16.  Leases
The accounting treatment for the finance lease is complied with law 95/1995, if the contract entitles the lessee to purchase 
the asset at a specified date and predefined value, or the current value of the total lease payments representing at least 90% 
of the value of the asset. The other leases contracts are considered operating leases contracts.

2.16.1.  Being lessee
Finance lease contract recognizes the lease cost, including the cost of maintenance of the leased assets in the income 
statement for the period in which they occurred. If the Bank decides to exercise the right to purchase the leased asset the 
leased assets are capitalized and included in ‘property, plant and equipment’ and depreciated over the useful life of the 
expected remaining life of the asset in the same manner as similar assets.

Operating lease payments leases are accounted for on a straight-line basis over the periods of the leases and are included 
in ‘general and administrative expenses’.

2.16.3.  Being lessor
For finance lease, assets are recorded in the property, plant and equipment in the balance sheet and amortized over the 
expected useful life of this asset in the same manner as similar assets. Lease income is recognized on the basis of rate of re-
turn on the lease in addition to an amount corresponding to the cost of depreciation for the period. The difference between 
the recognized rental income and the total finance lease clients’ accounts is transferred to the in the income statement 

until the expiration of the lease to be reconciled with a net book value of the leased asset. Maintenance and insurance 
expenses are charged to the income statement when incurred to the extent that they are not charged to the tenant.

In case there is objective evidence that the Bank will not be able to collect the of financial lease obligations, the finance 
lease payments are reduced to the recoverable amount.

For assets leased under operating lease it appears in the balance sheet under  property, plant and equipment, and depre-
ciated over the expected useful life of the asset in the same way as similar assets, and the lease income recorded less any 
discounts given to the lessee on a straight-line method over the contract period.

2.17.  Cash and cash equivalents
For the purposes of the cash flow statement, cash and cash equivalents comprise balances with less than three months’ 
maturity from the date of acquisition, including cash and non-restricted balances with Central Bank, treasury bills and 
other eligible bills, loans and advances to banks, amounts due from other banks and short-term government securities.

2.18.  Other provisions
Provisions for restructuring costs and legal claims are recognized when the Bank has present legal or constructive obliga-
tions as a result of past events; where it is more likely than not that a transfer of economic benefit will be necessary to settle 
the obligation, and it can be reliably estimated.

In case of similar obligations, the related cash outflow should be determined in order to settle these obligations as a group. 
The provision is recognized even in case of minor probability that cash outflow will occur for an item of these obligations. 

When a provision is wholly or partially no longer required, it is reversed through profit or loss under other operating in-
come (expenses). 

Provisions for obligations, other than those for credit risk or employee benefits, due within more than 12 months from the 
balance sheet date are recognized based on the present value of the best estimate of the consideration required to settle 
the present obligation at the balance sheet date. An appropriate pretax discount rate that reflects the time value of money 
is used to calculate the present value of such provisions. For obligations due within less than twelve months from the bal-
ance sheet date, provisions are calculated based on undiscounted expected cash outflows unless the time value of money 
has a significant impact on the amount of provision, then it is measured at the present value. 

2.19.  Share based payments
The Bank applies an equity-settled, share-based compensation plan. The fair value of equity instruments recognized as 
an expense over the vesting period using appropriate valuation models, taking into account the terms and conditions 
upon which the equity instruments were granted. The vesting period is the period during which all the specified vesting 
conditions of a share-based payment arrangement are to be satisfied. Vesting conditions include service conditions and 
performance conditions and market performance conditions are taken into account when estimating the fair value of eq-
uity instruments at the date of grant. At each balance sheet date the number of options that are expected to be exercised 
are estimated. Recognizes estimate changes, if any, in the income statement, and a corresponding adjustment to equity 
over the remaining vesting period.

The proceeds received net of any directly attributable transaction costs are credited to share capital (nominal value) and 
share premium when the options are exercised.

2.20.  Income tax
Income tax on the profit or loss for the period and deferred tax are recognized in the income statement except for income 
tax relating to items of equity that are recognized directly in equity.

Income tax is recognized based on net taxable profit using the tax rates applicable at the date of the balance sheet in ad-
dition to tax adjustments for previous years.

Deferred taxes arising from temporary time differences between the book value of assets and liabilities are recognized in 
accordance with the principles of accounting and value according to the foundations of the tax, this is determining the 
value of deferred tax on the expected manner to realize or settle the values of assets and liabilities, using tax rates appli-
cable at the date of the balance sheet.

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Deferred tax assets of the Bank recognized when there is likely to be possible to achieve profits subject to tax in the future 
to be possible through to use that asset, and is reducing the value of deferred tax assets with part of that will come from 
tax benefit expected during the following years, that in the case of expected high benefit tax, deferred tax assets will in-
crease within the limits of the above reduced.

The Bank’s risk management policies are designed to identify and analyze these risks, to set appropriate risk limits and 
controls, and to monitor the risks and adherence to limits by means of reliable and up-to-date information systems. The 
Bank regularly reviews its risk management policies and systems to reflect changes in markets, products and emerging 
best practice.

2.21.  Borrowings
Borrowings are recognized initially at fair value net of transaction costs incurred. Borrowings are subsequently stated at 
amortized cost also any difference between proceeds net of transaction costs and the redemption value is recognized in 
the income statement over the period of the borrowings using the effective interest method.

2.22.  Dividends
Dividends on ordinary shares and profit sharing are recognized as a charge of equity upon the general assembly approval. 
Profit sharing includes the employees’ profit share and the Board of Directors’ remuneration as prescribed by the Bank’s 
articles of incorporation and the corporate law.

2.23.  Comparatives
Comparative figures have been adjusted to conform to changes in presentation in the current period where necessary.

2.24.  Noncurrent assets held for sale
a non-current asset (or disposal group) to be classified as held for sale if its carrying amount will be recovered principally 
through a sale transaction rather than through continuing use.

Determining whether (and when) an asset stops being recovered principally through use and becomes recoverable prin-
cipally through sale.

For an asset (or disposal group) to be classified as held for sale:

Risk management is carried out by risk department under policies approved by the Board of Directors. Bank treasury 
identifies, evaluates and hedges financial risks in close co-operation with the Bank’s operating units.

The board provides written principles for overall risk management, as well as written policies covering specific areas, such 
as foreign exchange risk, interest rate risk, credit risk, use of derivative financial instruments and non-derivative financial 
instruments. In addition, credit risk management is responsible for the independent review of risk management and the 
control environment.

3.1.  Credit risk
The Bank takes on exposure to credit risk, which is the risk that counterparty will cause a financial loss for the Bank by 
failing to discharge an obligation. Management therefore carefully manages its exposure to credit risk. Credit exposures 
arise principally in loans and advances, debt securities and other bills. There is also credit risk in off-balance sheet finan-
cial arrangements such as loan commitments. The credit risk management and control are centralized in a credit risk 
management team in Bank treasury and reported to the Board of Directors and head of each business unit regularly.

3.1.1.  Credit risk measurement
3.1.1.1.  Loans and advances to banks and customers
In measuring credit risk of loans and facilities to banks and customers at a counterparty level, the Bank reflects three 
components:

•	 The ‘probability of default’ by the client or counterparty on its contractual obligations
•	 Current exposures to the counterparty and its likely future development, from which the Bank derive the ‘exposure at 

a.  It must be available for immediate sale in its present condition, subject only to terms that are usual and customary 

default.

for sales of such assets (or disposal groups);

b.  Its sale must be highly probable; 

The standard requires that non-current assets (and, in a ‘disposal group’, related liabilities and current assets,) meeting its 
criteria to be classified as held for sale be:

a.  Measured at the lower of carrying amount and fair value less costs to sell, with depreciation on them ceasing; and
b.   Presented separately on the face of the statement of financial position with the results of discontinued operations 

presented separately in the income statement.

2.25.  Discontinued operation
Discontinued operation as ‘a component of an entity that either has been disposed of, or is classified as held for sale, and 

a.  Represents a separate major line of business or geographical area of operations,
b.  Is part of a single coordinated plan to dispose of a separate major line of business or geographical area of operations or
c.  Is a subsidiary acquired exclusively with a view to resale.

When presenting discontinued operations in the income statement, the comparative figures should be adjusted as if the 
operations had been discontinued in the comparative period.

3.  Financial risk management

The Bank’s activities expose it to a variety of financial risks and those activities involve the analysis, evaluation, accep-
tance and management of some degree of risk or combination of risks. Taking risk is core to the financial business, and the 
operational risks are an inevitable consequence of being in business. The Bank’s aim is therefore to achieve an appropriate 
balance between risk and rewards and minimize potential adverse effects on the Bank’s financial performance. The most 
important types of financial risks are credit risk, market risk, liquidity risk and other operating risks. Also market risk 
includes exchange rate risk, rate of return risk and other prices risks. 

•	 The likely recovery ratio on the defaulted obligations (the ‘loss given default’).

These credit risk measurements, which reflect expected loss (the ‘expected loss model’) are required by the Basel commit-
tee on banking regulations and the supervisory practices (the Basel committee), and are embedded in the Bank’s daily 
operational management. The operational measurements can be contrasted with impairment allowances required under 
EAS 26, which are based on losses that have been incurred at the balance sheet date (the ‘incurred loss model’) rather than 
expected losses (note 3.1).

The Bank assesses the probability of default of individual counterparties using internal rating tools tailored to the various 
categories of counterparty. They have been developed internally and combine statistical analysis with credit officer judg-
ment and are validated, where appropriate. Clients of the Bank are segmented into four rating classes. The Bank’s rating 
scale, which is shown below, reflects the range of default probabilities defined for each rating class. This means that, in 
principle, exposures migrate between classes as the assessment of their probability of default changes. The rating tools 
are kept under review and upgraded as necessary. The Bank regularly validates the performance of the rating and their 
predictive power with regard to default events. 

Bank’s rating

1
2
3
4

description of the grade

performing loans
regular watching
watch list
non-performing loans

Loss given default or loss severity represents the Bank expectation of the extent of loss on a claim should default occur. It is 
expressed as percentage loss per unit of exposure and typically varies by type of counterparty, type and seniority of claim 
and availability of collateral or other credit mitigation.

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Financial StatementS: conSolidated

3.1.1.2.  Debt instruments and treasury and other bills
For debt instruments and bills, external rating such as standard and poor’s rating or their equivalents are used for man-
aging of the credit risk exposures, and if this rating is not available, then other ways similar to those used with the credit 
customers are uses. The investments in those securities and bills are viewed as a way to gain a better credit quality map-
ping and maintain a readily available source to meet the funding requirement at the same time.

3.1.2  Risk limit control and mitigation policies
The Bank manages, limits and controls concentrations of credit risk wherever they are identified − in particular, to indi-
vidual counterparties and banks, and to industries and countries.

The Bank structures the levels of credit risk it undertakes by placing limits on the amount of risk accepted in relation to 
one borrower, or groups of borrowers, and to geographical and industry segments. Such risks are monitored on a revolving 
basis and subject to an annual or more frequent review, when considered necessary. Limits on the level of credit risk by 
individual, counterparties, product, and industry sector and by country are approved quarterly by the Board of Directors.

The exposure to any one borrower including banks and brokers is further restricted by sub-limits covering on- and off-
balance sheet exposures, and daily delivery risk limits in relation to trading items such as forward foreign exchange con-
tracts. Actual exposures against limits are monitored daily.

Exposure to credit risk is also managed through regular analysis of the ability of borrowers and potential borrowers to 
meet interest and capital repayment obligations and by changing these lending limits where appropriate.

Some other specific control and mitigation measures are outlined below:

3.1.2.1.  Collateral
The Bank employs a range of policies and practices to mitigate credit risk. The most traditional of these is the taking of 
security for funds advances, which is common practice. The Bank implements guidelines on the acceptability of specific 
classes of collateral or credit risk mitigation. The principal collateral types for loans and advances are:

•	 Mortgages over residential properties.
•	 Mortgage business assets such as premises, and inventory.
•	 Mortgage financial instruments such as debt securities and equities.

Longer-term finance and lending to corporate entities are generally secured; revolving individual credit facilities are gen-
erally unsecured. In addition, in order to minimize the credit loss the Bank will seek additional collateral from the coun-
terparty as soon as impairment indicators are noticed for the relevant individual loans and advances.

Collateral held as security for financial assets other than loans and advances is determined by the nature of the instru-
ment. Debt securities, treasury and other governmental securities are generally unsecured, with the exception of asset-
backed securities and similar instruments, which are secured by portfolios of financial instruments.

3.1.2.2. Derivatives
The Bank maintains strict control limits on net open derivative positions (i.e., the difference between purchase and sale 
contracts), by both amount and term. At any one time, the amount subject to credit risk is limited to the current fair value 
of instruments that are favorable to the Bank (i.e., assets with positive fair value), which in relation to derivatives is only a 
small fraction of the contract, or notional values used to express the volume of instruments outstanding. This credit risk 
exposure is managed as part of the overall lending limits with customers, together with potential exposures from market 
movements. Collateral or other security is not usually obtained for credit risk exposures on these instruments, except 
where the Bank requires margin deposits from counterparties.

Settlement risk arises in any situation where a payment in cash, securities or equities is made in the expectation of a cor-
responding receipt in cash, securities or equities. Daily settlement limits are established for each counterparty to cover 
the aggregate of all settlement risk arising from the Bank market transactions on any single day.

3.1.2.3. Master netting arrangements
The Bank further restricts its exposure to credit losses by entering into master netting arrangements with counterpar-
ties with which it undertakes a significant volume of transactions. Master netting arrangements do not generally result 

in an offset of balance sheet assets and liabilities, as transactions are usually settled on a gross basis. However, the credit 
risk associated with favorable contracts is reduced by a master netting arrangement to the extent that if a default occurs, 
all amounts with the counterparty are terminated and settled on a net basis. The Bank overall exposure to credit risk on 
derivative instruments subject to master netting arrangements can change substantially within a short period, as it is af-
fected by each transaction subject to the arrangement.

3.1.2.4. Credit related commitments
The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and 
standby letters of credit carry the same credit risk as loans. Documentary and commercial letters of credit – which are 
written undertakings by the Bank on behalf of a customer authorizing a third party to draw drafts on the Bank up to a 
stipulated amount under specific terms and conditions – are collateralized by the underlying shipments of goods to which 
they relate and therefore carry less risk than a direct loan.

Commitments to extend credit represent unused portions of authorizations to extend credit in the form of loans, guaran-
tees or letters of credit. With respect to credit risk on commitments to extend credit, the Bank is potentially exposed to 
loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused 
commitments, as most commitments to extend credit are contingent upon customers maintaining specific credit stan-
dards. The Bank monitors the term to maturity of credit commitments because longer-term commitments generally have 
a greater degree of credit risk than shorter-term commitments.

Impairment and provisioning policies

3.1.3. 
The internal rating system described in Note 3.1.1 focus on the credit-quality mapping from the lending and investment 
activities perspective. Conversely, for only financial reporting purposes impairment losses are recognized for that has 
been incurred at the balance sheet date when there is an objective evidence of impairment. Due to the different method-
ologies applied, the amount of incurred impairment losses in balance sheet are usually lower than the amount determined 
from the expected loss model that is used for internal operational management and CBE regulation purposes.

The impairment provision reported in balance sheet at the end of the period is derived from each of the four internal credit 
risk ratings. However, the majority of the impairment provision is usually driven by the last two rating degrees. The follow-
ing table illustrates the proportional distribution of loans and advances reported in the balance sheet for each of the four 
internal credit risk ratings of the Bank and their relevant impairment losses:

December 31, 2017

December 31, 2016

Bank’s rating

1-Performing loans
2-Regular watching
3-Watch list
4-Non-Performing Loans

Loans and advances 
(%)
69.53
15.53
7.99
6.95

Impairment provision 
(%)
11.61
21.51
23.70
43.18

Loans and advances 
(%)
68.27
18.43
6.54
6.76

Impairment provision 
(%)
13.78
19.53
16.81 
49.88

The internal rating tools assists management to determine whether objective evidence of impairment exists under EAS 26, 
based on the following criteria set by the Bank:

•	 Cash flow difficulties experienced by the borrower or debtor
•	 Breach of loan covenants or conditions
•	 Initiation of bankruptcy proceedings
•	 Deterioration of the borrower’s competitive position
•	 Bank granted concessions may not be approved under normal circumstances due to economic, legal reasons and financial 

difficulties facing the borrower
•	 Deterioration of the collateral value
•	 Deterioration of the credit situation

The Bank’s policy requires the review of all financial assets that are above materiality thresholds at least annually or more 
regularly when circumstances require. Impairment provisions on individually assessed accounts are determined by an 
evaluation of the incurred loss at balance-sheet date, and are applied to all significant accounts individually. The assess-
ment normally encompasses collateral held (including re-confirmation of its enforceability) and the anticipated receipts 
for that individual account. Collective impairment provisions are provided portfolios of homogenous assets by using the 
available historical loss experience, experienced judgment and statistical techniques.

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Financial StatementS: conSolidated

3.1.4.  Pattern of measuring the general banking risk
In addition to the four categories of the Bank’s internal credit ratings indicated in note 3.1.1, management classifies loans 
and advances based on more detailed subgroups in accordance with the CBE regulations. Assets exposed to credit risk 
in these categories are classified according to detailed rules and terms depending heavily on information relevant to the 
customer,  his  activity,  financial  position  and  his  repayment  track  record.  The  Bank  calculates  required  provisions  for 
impairment of assets exposed to credit risk, including commitments relating to credit on the basis of rates determined 
by CBE. In case, the provision required for impairment losses as per CBE credit worthiness rules exceeds the required 
provisions by the application used in balance sheet preparation in accordance with EAS. That excess shall be debited to 
retained earnings and carried to the general banking risk reserve in the equity section. Such reserve is always adjusted, on 
a regular basis, by any increase or decrease so, that reserve shall always be equivalent to the amount of increase between 
the two provisions. Such reserve is not available for distribution.

Below is a statement of institutional worthiness according to internal ratings compared with CBE ratings and rates of 
provisions needed for assets impairment related to credit risk:

CBE Rating

Categorization

Provision%

Internal rating

Categorization

1
2
3
4
5
6
7
8
9
10

Low risk
Average risk
Satisfactory risk
Reasonable risk
Acceptable risk
Marginally acceptable risk
Watch list
Substandard
Doubtful
Bad debts

0%
1%
1%
2%
2%
3%
5%
20%
50%
100%

Performing loans
1
Performing loans
1
Performing loans
1
Performing loans
1
Performing loans
1
Regular watching
2
3
Watch list
4 Non performing loans 
4 Non performing loans 
4 Non performing loans 

3.1.5.  Maximum exposure to credit risk before collateral held

In balance sheet items exposed to credit risk

Treasury bills and other  governmental notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdraft
 - Credit cards
 - Personal loans
 - Mortgages
 - Other loans
 Corporate:
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
-Investments in associates
Total
Off balance sheet items exposed to credit risk
Financial guarantees
Customers acceptances
Letters of credit (import and export)
Letter of guarantee
Total

Dec. 31, 2017

Dec. 31, 2016

EGP Thousands

EGP Thousands

 54,653,848 

 39,216,387 

 6,728,843 
 1,383 
 (70)

 1,933,420 
 161,451 
 (1,800)

 1,780,416 
 2,899,930 
 13,910,837 
 416,616 
 -   

 12,450,826 
 44,200,770 
 26,627,825 
 112,802 
 (12,476)
 (10,994,446)
 (2,965,997)
 40,001 

 1,901,875 
 2,423,125 
 10,745,352 
 306,930 
 20,838 

 12,452,698 
 44,503,511 
 24,840,803 
 110,382 
 (5,533)
 (9,818,007)
 (2,257,826)
 269,269 

 74,767,989 
 65,039 
 224,684,136 

 58,601,911 
 36,723 
 185,441,509 

 3,605,001 
 1,017,690 
 1,700,516 
 69,514,413 
 75,837,620 

 2,832,705 
 650,607 
 2,382,849 
 65,575,370 
 71,441,531 

The above table represents the Bank's Maximum exposure to credit risk on December 31, 2017, before taking into account 
any held collateral.

For assets recognized on balance sheet, the exposures set out above are based on net carrying amounts as reported in the 
balance sheet.

As shown above 39.35% of the total maximum exposure is derived from loans and advances to banks and customers while 
investments in debt instruments represents 36.26%.

Management is confident in its ability to continue to control and sustain minimal exposure of credit risk resulting from 
both its loans and advances portfolio and debt instruments based on the following:

•	 85.06% of the loans and advances are concentrated in the top two grades of the internal credit risk rating system.
•	 93.05% of loans and advances portfolio are considered to be neither past due nor impaired.
•	 Loans and advances assessed individualy are valued EGP 7,120,106 thousand.
•	 The Bank has implemented more prudent processes when granting loans and advances during the financial year ended on 

December 31, 2017.

•	 96.80% of the investments in debt Instruments are Egyptian sovereign instruments.

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Financial StatementS: conSolidated

3.1.6.  Loans and advances
Loans and advances are summarized as follows:

Neither past due nor impaired 
Past due but not impaired 
Individually impaired 
Gross
Less: 
Impairment provision
Unamortized bills discount
Unearned interest
Net

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

Loans and advances 
to customers
 89,395,036 
 5,884,880 
 7,120,106 
 102,400,022 

Loans and advances 
to banks
 1,383 
 -   
 -   
 1,383 

Loans and advances 
to customers
 85,586,627 
 5,133,220 
 6,585,667 
 97,305,514 

Loans and advances 
to banks
 161,451 
 -   
 -   
 161,451 

 10,994,446 
 12,476 
 2,965,997 
 88,427,103 

 70 
 -   
 -   
 1,313 

 9,818,007 
 5,533 
 2,257,826 
 85,224,148 

 1,800 
 -   
 -   
 159,651 

Impairment provision losses for loans and advances reached EGP 10,994,516 thousand.

During the year, the Bank’s total loans and advances increased by 5.06%.

In order to minimize the propable exposure to credit risk, the Bank focuses more on the business with large enterprises,banks 
or retail customers with good credit rating or sufficient collateral.

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218   

   Annual Report 2017

  Annual Report 2017   

   219

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial StatementS: conSolidated

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Loans and advances restructured.
Restructuring activities include rescheduling arrangements, applying obligatory management programs, modifying and 
deferral of payments. The application of  restructuring policies are based on indicators or criteria of credit performance 
of the borrower that is based on the personal judgment of the management, which indicate that payment will most likely 
continue. Restructuring is commonly applied to term loans, specially customer loans. Renegotiated loans totaled at the 
end of the period:

Loans and advances to customer
Corporate
 - Direct loans
Total

Dec.31, 2017

Dec.31, 2016

 8,577,197 
 8,577,197 

 7,771,415 
 7,771,415 

3.1.7. Debt instruments, treasury bills and other governmental notes
The table below presents an analysis of debt instruments, treasury bills and other governmental notes by rating agency 
designation at end of financial year, based on Standard & Poor’s ratings or their equivalent:

Dec.31, 2017

AAA
AA- to AA+
A- to A+
Lower than A-
Unrated
Total

Treasury bills  and 
other gov. notes
 -   
 -   
 -   
 -   
 54,478,202 
 54,478,202 

Trading financial debt 
instruments
 -   
 -   
 -   
1,721,360
 5,007,483 
 6,728,843 

Non-trading financial 
debt instruments
 -   
431,011
1,724,358
4,457,964
 68,154,656 
 74,767,989 

EGP Thousands

Total

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431,011
1,724,358
6,179,324
 127,640,341 
 135,975,034 

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220   

   Annual Report 2017

  Annual Report 2017   

   221

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial StatementS: conSolidated

3.1.8.  Concentration of risks of financial assets with credit risk exposure
3.1.8.1.  Geographical sectors 
Following is a breakdown of the Bank’s main credit exposure at their book values categorized by geographical region at 
the end of the year. 

The Bank has allocated exposures to regions based on the country of domicile of its counterparties.

EGP Thousands

Upper Egypt

Total

Dec.31, 2017

Treasury bills and other  governmental notes
Trading financial assets:
 - Debt instruments
Gross loans and advances to banks
Less:Impairment provision
Gross loans and advances to customers
 Individual:
 - Overdrafts
 - Credit cards
 - Personal loans
 - Mortgages
 Corporate:
 - Overdrafts
 - Direct loans
 - Syndicated loans
 - Other loans
Unamortized bills discount
Impairment provision
Unearned interest
Derivative financial instruments
Financial investments:
-Debt instruments
-Investments in associates
Total

Cairo

 54,653,848 

Alex, Delta and 
Sinai
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 6,728,843 
 1,383 
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 956,756 
 2,329,790 
 8,632,679 
 342,764 

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 29,818,885 
 23,487,639 
 87,088 
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 621,743 
 488,529 
 4,437,647 
 66,414 

 1,731,524 
 11,262,255 
 2,831,056 
 25,714 
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 201,917 
 81,611 
 840,511 
 7,438 

 490,714 
 3,119,630 
 309,130 
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 74,767,989 
 65,039 
 198,771,358 

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 54,653,848 

 6,728,843 
 1,383 
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 1,780,416 
 2,899,930 
 13,910,837 
 416,616 

 12,450,826 
 44,200,770 
 26,627,825 
 112,802 
 (12,476)
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 65,039 
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222   

   Annual Report 2017

  Annual Report 2017   

   223

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial StatementS: conSolidated

3.2.  Market risk
Market  risk  represnts  as  fluctuations  in  fair  value,  future  cash  flow,  foreign  exchange  rates  and  commodity  prices, 
interest rates, credit spreads and equity prices, and it may reduce the Bank’s income or the value of its portfolios. The 
bank assigns the market risk management department to measure, monitor and control the market risk. In addition, 
regular reports are submitted to the Asset and Liability"Management Committee (ALCO), Board Risk Committee and 
the heads of each business unit."

The bank separates exposures to market risk into trading or non-trading portfolios.

Trading portfolios include positions arising from market-making, position taking and others designated as marked-to-mar-
ket. Non-trading portfolios include positions that primarily arise from the interest rate management of the group’s retail 
and commercial banking assets and liabilities, financial investments designated as available for sale and held-to-maturity.

3.2.1.  Market risk measurement techniques
As part of the management of market risk, the Bank undertakes various hedging strategies and enters into interest rate 
swaps to match the interest rate risk associated with the fixed-rate long-term debt instrument and loans to which the fair 
value option has been applied .

3.2.1.1.  Value at Risk
The Bank applies a "Value at Risk" methodology (VaR) to its trading and non-trading portfolios, to estimate the market 
risk of positions held and the maximum losses expected under normal market conditions, based upon a number of as-
sumptions for various changes in market conditions.

VaR  is  a  statistically  based  estimate  of  the  potential  loss  on  the  current  portfolio  from  adverse  market  movements.  It 
expresses the ‘maximum’ amount the Bank might lose , but only to a certain level of confidence (95%). There is therefore 
a specified statistical probability (5%) that actual loss could be greater than the VaR estimate. The VaR model assumes a 
certain ‘holding period’ until positions can be closed ( 1 Day). The Bank assesses the historical movements in the market 
prices based on volatilities and correlations data for the past five years. The use of this approach does not prevent losses 
outside of these limits in the event of more significant market movements.

As VaR constitutes an integral part of the Bank’s market risk control regime, the Market Risk Management set VaR Limits, 
for thetrading book, which have been approved by the board, and are monitored and reported on a daily basis to the Senior 
Management.In addition, monthly limits compliance is reported to the ALCO.

The Bank has developed the internal model to calculate VaR, however, it is not yet approved by the Central Bank as the 
regulator iscurrently applying and requiring banks to calculate the Market Risk Capital Requirements according to Basel 
II Standardized Approach.

3.2.1.2. Stress tests
Stress tests provide an indication of the potential size of losses that could arise under extreme market conditions. There-
fore, the bank computes on a daily basis trading Stressed VaR, combined with the trading VaR, to capture the abnormal 
movements in financial markets and to give more comprehensive picture of risk. The results of the stress tests are re-
viewed by the ALCO on a monthly basis and the board risk committee on a quarterly basis.

3.2.2.  Value at risk (VaR) Summary 
Total VaR by risk type

Dec. 31, 2017

EGP Thousands

Dec. 31, 2016

Foreign exchange risk
Interest rate risk
 - For non trading purposes
 - For trading purposes
Portfolio managed by others risk
Investment fund
Total VaR

Medium

 13,647 
 588,938 
 553,426 
 35,512 
 7,280 
 370 
 591,508 

High

Low

Medium

High

Low

 82,695 
 815,249 
 739,977 
 75,272 
 10,454 
 692 
 826,941 

 275 
 363,366 
 351,674 
 11,692 
 4,854 
 215 
 364,408 

 31,561 
 365,258 
 340,853 
 24,405 
 4,775 
 392 
 381,247 

 300,218 
 1,028,396 
 973,882 
 54,514 
 10,341 
 643 
 1,193,075 

 276 
 112,744 
 102,443 
 10,301 
 2,682 
 264 
 113,480 

Trading portfolio VaR by risk type

Dec. 31, 2017

Dec. 31, 2016

EGP Thousands

Medium

High

Low

Medium

High

Low

 Foreign exchange risk
 Interest rate risk
 - For trading purposes
Funds managed by others risk
Investment fund
Total VaR

 13,647 
 35,512 
 35,512 
 7,280 
 370 
 46,039 

 82,695 
 75,272 
 75,272 
 10,454 
 692 
 113,250 

 275 
 11,692 
 11,692 
 4,854 
 215 
 13,804 

 31,561 
 24,405 
 24,405 
 4,775 
 392 
 51,651 

 300,218 
 54,514 
 54,514 
 10,341 
 643 
 335,888 

 276 
 10,301 
 10,301 
 2,682 
 264 
 11,285 

Non trading portfolio VaR by risk type

Dec. 31, 2017

Dec. 31, 2016

EGP Thousands

Medium

High

Low

Medium

High

Low

 Interest rate risk
 - For non trading purposes
Total VaR

 553,426 
 553,426 

 739,977 
 739,977 

 351,674 
 351,674 

 340,853 
 340,853 

 973,882 
 973,882 

 102,443 
 102,443 

The aggregate of the trading and non-trading VaR results does not constitute the Bank’s  VaR due to correlations and con-
sequent diversification effects between risk types and portfolio types.

3.2.3.  Foreign exchange risk
The Bank's financial position and cash flows are exposed to fluctuations in foreign currency exchange rates. The Board 
sets limits on the level of exposure by currency and in aggregate for both  overnight and intra-day positions, which are 
monitored daily. The table below summarizes the Bank’s exposure to foreign exchange rate risk and financial instruments 
at carrying amounts, categorized by currency. 

Equivalent EGP Thousands

Dec. 31, 2017

EGP

USD

EUR

GBP

Other

Total

Financial assets
Cash and balances with central 
bank
Due from banks
Treasury bills and other  govern-
mental notes
Trading financial assets
Gross loans and advances to banks
Gross loans and advances to cus-
tomers
Derivative financial instruments
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivative financial instruments
Long term loans
Total financial liabilities

Net on-balance sheet 
financial position 

 10,910,051 

 2,419,832 

 849,425 

 71,041 

 412,940 

 14,663,289 

 4,465,131 

 31,854,175 

 7,996,060 

 875,492 

 128,908 

 45,319,766 

 45,189,229 

 12,145,247 

 1,382,300 

 5,573,837 
 -   

 1,721,360 
 1,383 

 -   
 -   

 -   

 -   
 -   

 53,565,401 

 46,899,704 

 1,893,051 

 41,866 

 39,714 

 287 

 -   

 -   

 -   

 -   
 -   

 -   

 -   

 58,716,776 

 7,295,197 
 1,383 

 102,400,022 

 40,001 

 24,667,305 
 45,167,722 
 65,039 
 189,643,429 

 5,807,476 
 -   
 -   
 -   
 -   
 -   
 100,849,464  12,120,836 

 -   
 -   
 -   
 988,399 

 -   
 -   
 -   
 541,848 

 30,474,781 
 45,167,722 
 65,039 
 304,143,976 

 534,701 
 152,712,537 
 55,547 
 129,196 
 153,431,981 

 1,212,410 
 85,772,953 
 141,437 
 3,545,540 

 45,974 
 10,952,101 
 -   
 -   
 90,672,340  10,998,075 

 26,079 
 935,525 
 -   
 -   
 961,604 

 58,754 
 349,936 
 -   
 -   
 408,690 

 1,877,918 
 250,723,052 
 196,984 
 3,674,736 
 256,472,690 

 36,211,448 

 10,177,124 

 1,122,761 

 26,795 

 133,158 

 47,671,286 

224   

   Annual Report 2017

  Annual Report 2017   

   225

Financial StatementS: conSolidated

Interest rate risk

3.2.4. 
The Bank takes on exposure to the effects of fluctuations in the prevailing levels of market interest rates on both its fair val-
ue and cash flow risks. Interest marginsmay increase as a result of such changes but profit may  decrease in the event that 
unexpected movements arise.The Board sets limits on the gaps of interest rate repricing that may be undertaken,which is 
monitored by the bank's Risk Management Department.

The table below summarizes the Bank’s exposure to interest rate risks. It includes the Bank’s financial instruments at car-
rying amounts, categorized by the earlier of repricing or contractual maturity dates. 

Dec. 31, 2017

Financial assets
Cash and balances with 
central bank
Due from  banks
Treasury bills and other 
 governmental notes*
Trading financial assets
Gross loans and advances 
to banks
Gross loans and advances to 
customers
Derivatives financial in-
struments  (including IRS 
notional amount)
Financial investments
 - Available for sale
 - Held to maturity
Investments in associates
Total financial assets

Financial liabilities
Due to banks
Due to customers
Derivatives financial in-
struments (including IRS 
notional amount)
Long term loans
Total financial liabilities

Total interest 
re-pricing gap

Up to 1 
Month

1-3 Months 3-12 Months

1-5 years Over 5 years

Non-Interest 
Bearing

Total

 -   

 -   

 -   

 32,633,606 

 12,038,721 

 647,439 

 3,395,960 

 6,823,666 

 48,497,150 

 -   

 -   

 -   

 -   

 -   

 -   

 14,663,289   14,663,289 

 -     45,319,766 

 -     58,716,776 

 99,586 

 1,383 

 -   

 -   

 904 

 3,807,571 

 2,920,368 

 466,768 

 7,295,197 

 -   

 -   

 -   

 -   

 1,383 

 65,216,595 

 11,787,421 

 14,459,839 

 8,594,614 

 2,341,553 

 -    102,400,022 

 967,641 

 494,350 

 7,628,334 

 3,112,098 

 -   

 287   12,202,710 

 1,602,509 
 32,499 
 -   

 195,543 
 9,089,021 
 -   
 103,949,779   34,099,159   80,518,230 

 -   
 2,955,001 
 -   

 12,119,880 
 15,888,478 
 7,827,374 
 25,263,827 
 -   
 -   
 56,666,588  25,209,175 

 668,371   30,474,781 
 -     45,167,722 
 65,039 
 15,863,754  316,306,685 

 65,039 

 1,137,760 
 106,568,106 

 -   
 18,578,123 

 -   
 31,298,719 

 -   
 50,294,632 

 -   
 710,069 

 740,158 

 1,877,918 
 43,273,403  250,723,052 

 5,866,665 

 5,684,039 

 11,627 

 655,925 

 -   

 141,437   12,359,693 

 36,393 

 82,631 
 113,608,924   27,814,445   31,392,977 

 3,552,283 

 3,429 
 50,953,986 

 -   
 710,069 

 3,674,736 
 44,154,998  268,635,399 

 -   

(9,659,145)

 6,284,714   49,125,253 

 5,712,602  24,499,106  (28,291,244)  47,671,286 

* After adding Reverse repos and deducting Repos.

3.3.  Liquidity risk
Liquidity risk occurs when the Bank  does not have sufficient financial resources to meet its obligations arising from its 
financial liabilities as they fall due or to replace funds when they are withdrawn. Consequently, the bank may fail to meet 
obligations to repay depositors and fulfill lending commitments.

3.3.1.  Liquidity risk management process
The Bank’s liquidity management process, carried by the assets and Liabilities Management Department and monitored 
independently by the Risk Management Department, and includes Projecting cash flows by major currency under various 
stress scenarios and considering the level of liquid assets necessary in relation thereto: - Maintaining an active presence 
in global money markets to enable this to happen.

•	 Maintaining a diverse range of funding sources with back-up facilities.
•	 Monitoring balance sheet liquidity and advances to core funding ratios against internal and CBE regulations.
•	 Managing the concentration and profile of debt maturities.
•	 Monitoring and reporting takes the form of cash flow measurement and projections for the next day, week and month 

respectively, as these are key periods for liquidity management.

The starting point for those assets projections is an analysis of the contractual maturity of the financial liabilities and the 
expected collection date of the financial assets.

Bank's Risk Management Department also monitors unmatched medium-term

3.3.2.  Funding approach
Sources of liquidity are regularly reviewed jointly by  the Bank's Assets & Liabilities Management Department and Con-
sumer Banking to maintain a wide diversification within currencies, geographical area, depositors, products and tenors.

3.3.3.  Non-derivative cash flows
The table below presents the undiscounted cash flows payable by the Bank under non-derivative financial liabilities, mea-
sured by the remaining contractual maturities and the maturities assumption for non contractual products are based on 
there behavior studies.

Dec. 31, 2017

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contractual and non 
contractual maturity dates)
Total financial assets (contractual and 
non contractual maturity dates)

Dec. 31, 2016

Financial liabilities
Due to banks
Due to customers
Long term loans
Total liabilities (contractual and non 
contractual maturity dates)
Total financial assets (contractual and 
non contractual maturity dates)

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total
EGP 
Thousands

 1,877,918 
 31,348,143 
 36,393 

 -   
 21,728,194 
 6,743 

 -   

 -   
 71,335,328   109,570,301 
 3,429 

 82,631 

 -   

 1,877,918 
 16,741,086  250,723,052 
 3,674,736 
 3,545,540 

 33,262,454 

 21,734,937   71,417,959  109,573,730   20,286,626  256,275,706 

 57,644,515 

 33,970,656   79,938,643   96,174,026   36,636,599  304,364,439 

Up to
 1 month

One to three
months

Three 
months 
to one year

One year to
 five years

Over five
 years

Total
EGP 
Thousands

 3,008,996 
 30,227,170 
 49,862 

 -   
 24,495,657 
 11,298 

 -   

 -   
 55,763,261   108,564,259 
 14,469 

 84,614 

 -   
 12,690,448 
 -   

 3,008,996 
 231,740,795 
 160,243 

 33,286,028 

 24,506,955   55,847,875  108,578,728   12,690,448  234,910,034 

 63,513,318 

 35,561,586   67,012,053   81,180,812   23,129,786  270,397,555 

Assets available to meet all of the liabilities and to cover outstanding loan commitments include cash, due from CBE and 
due from banks, treasury bills, other government notes , loans and advances to banks and customers.

In the normal course of business, a proportion of customer loans contractually repayable within one year will be extended. 
In addition, debt instrumentand treasury bills and other governmental notes have been pledged to secure liabilities. The 
Bank would also be able to meet unexpected net cash outflows by selling securities and accessing additional funding 
sources such as asset-backed markets.

226   

   Annual Report 2017

  Annual Report 2017   

   227

Financial StatementS: conSolidated

3.3.4.  Derivative cash flows
Derivatives settled on a net basis
The Bank’s derivatives that will be settled on a net basis include: 

Foreign  exchange  derivatives:  exchange  traded  options  and  over-the-counter  (OTC)  ,exchange  traded  forwards  cur-
rency options.

Interest rate derivatives: interest rate swaps, forward rate agreements, OTC and exchange traded interest rate options, 
other interest ratecontracts and exchange traded futures.

Loans and advances to banks 
Loans and advances to banks are represented in loans that do not consider bank placing. The expected fair value of the 
loans  and  advancesrepresents  the  discounted  value  of  future  cash  flows  expected  to  be  collected.  Cash  flows  are  dis-
counted using the current market rate to determine fair value.

Loans and advances to customers
Loans and advances are net of provisions for impairment. The estimated fair value of loans and advances represents the 
discounted amount of estimated future cash flows expected to be received. Expected cash flows are discounted at current 
market rates to determine fair value.

The table below analyses the Bank’s derivative undiscounted financial liabilities that will be settled on a net basis into 
maturity groupings based on the remaining period of the balance sheet to the contractual maturity date. The amounts 
disclosed in the table are the contractual undiscounted cash flows:

Financial Investments
Investment securities include only interest-bearing assets, held to maturity assets, and available for sale assets that are 
measured at fair value.

Dec. 31, 2017

Liabilities 
Derivatives financial instruments
 - Foreign exchange derivatives
 - Interest rate derivatives
Total

Off balance sheet items 

Dec. 31, 2017

Up to
 1 month

One to three
months

Three months 
to one year

One year to
 five years

Total

EGP Thousands

 28,136 
 100 
 28,236 

 15,784 
 165 
 15,949 

 11,627 
 38,577 
 50,204 

 -   
 102,595 
 102,595 

 55,547 
 141,437 
 196,984 

Up to 1 year

1-5 years

Over 5 years 

Total

Letters of credit, guarantees and other commitments
Total

 47,214,887 
 47,214,887 

 18,219,180 
 18,219,180 

 6,798,552 
 6,798,552 

 72,232,619 
 72,232,619 

Fair value for held-to-maturity assets is based on market prices or broker/dealer price quotations. Where this information 
is not available,fair value is estimated using quoted market prices for securities with similar credit, maturity and yield 
characteristics.

Due to other banks and customers
The estimated fair value of deposits with no stated maturity, which includes non-interest-bearing deposits, is the amount 
repayable on demand. The estimated fair value of fixed interest-bearing deposits and other borrowings not quoted in an 
active market is based on discounted cash flows using interest rates for new debts with similar maturity date.

3.5.  Capital management
For capital management purposes, the Bank’s capital includes total equity as reported in the balance sheet plus some 
other  elements  that  are  managed  as  capital.  The  Bank  manages  its  capital  to  ensure  that  the  following  objectives  are 
achieved:

Credit facilities commitments
Total

Up to 1 year
 1,295,563 
 1,295,563 

1-5 years
 5,728,813 
 5,728,813 

Total
 7,024,376 
 7,024,376 

•	 Complying with the legally imposed capital requirements in Egypt.
•	 Protecting the Bank’s ability to continue as a going concern and enabling the generation of yield forshareholders and other 

parties dealing with the bank. 

3.4.  Fair value of financial assets and liabilities
3.4.1.  Financial instruments not measured at fair value
The table below summarizes the book value and fair value of those financial assets and liabilities not presented on the 
Bank’s balance sheet at their fair value.

Capital adequacy and the use of regulatory capital are monitored on a daily basis by the Bank’s management, employing 
techniques based on the guidelines developed by the Basel Committee as implemented by the banking supervision unit 
in the Central Bank of Egypt. 

Book value 

Fair value

The required data is submitted to the Central Bank of Egypt on a monthly basis.

Dec.31, 2017

Dec.31, 2016

Dec.31, 2017

Dec.31, 2016

Central Bank of Egypt requires the following:

Financial assets
Due from banks
Gross loans and advances to banks
Gross loans and advances to customers
Financial investments
Held to Maturity
Total financial assets
Financial liabilities
Due to banks 
Due to customers
Long term loans
Total financial liabilities

 45,319,766 
 1,383 
 102,400,022 

 58,011,034 
 161,451 
 97,305,514 

 44,782,984 
 1,383 
 96,397,613 

 56,270,958 
 161,451 
 99,578,137 

 45,167,722 
 192,888,893 

 53,924,936 
 209,402,935 

 45,595,034 
 186,777,014 

 51,541,583 
 207,552,129 

 1,877,918 
 250,723,052 
 3,674,736 
 256,275,706 

 3,008,996 
 231,740,795 
 160,243 
 234,910,034 

 1,813,466 
 245,616,661 
 3,674,736 
 251,104,863 

 2,924,416 
 234,065,309 
 160,243 
 237,149,968 

Due from banks
The fair value of floating rate placements and overnight deposits is their carrying amount. The estimated fair value of fixed 
interest bearing deposits is based on discounted cash flows using prevailing money-market interest rates for debts with 
similar credit risk and similar maturity date.

•	 Maintaining EGP 500 million as a minimum requirement for the issued and paid-in capital.
•	 Maintaining a minimum level of capital adequacy ratio of 11.25%, calculated as the ratio between total value of the capital 
elements, and the risk-weighted assets and contingent liabilities of the Bank (credit risk, market risk and opertional risk). 
While taking into consideration the conservation buffer.

Tier one: 
Tier one comprises of paid-in capital (after deducting the book value of treasury shares), retained earnings and  reserves 
resulting from the distribution of profits except the banking risk reserve, interim profits and deducting previously recog-
nized goodwill and any retained losses

Tier two: 
Tier two represents the gone concern capital which is compposed of general risk provision according to the impairment 
provision guidelines issued by the Central Bank of Egypt to the maximum of 1.25% risk weighted assets and contingent 
liabilities ,subordinated loans with more than five years to maturity (amortizing 20% of its carrying amount in each year 
of the remaining five years to maturity) and 45% of the increase in fair value than book value for available for sale , held to 
maturity , subsidiaries and associates investments.

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When calculating the numerator of capital adequacy ratio, the rules set limits of total tier 2 to no more than tier 1 capital 
and also limits the subordinated to no more than 50% of tier1.

Assets  risk  weight  scale  ranging  from  zero  to  100%  is  based  on  the  counterparty  risk  to  reflect  the  related  credit  risk 
scheme, taking into considration the cash collatrals. Similar criteria are used for off balance sheet items after adjustments 
to reflect the nature of contingency and the potential loss of those amounts. The Bank has complied with all local capital 
adequacy requirements for the current year.

The tables below summarize the compositions of teir 1, teir 2 , the capital adequacy ratio and leverage ratio .

1. 

The capital adequacy ratio

Dec.31, 2017

Dec.31, 2016

EGP Thousands

EGP Thousands

 11,618,011 
 -   
 10,543,783 
 89,873 
 (2,450,136)
 7,515,555 
 27,317,086 

Restated**
 11,538,660 
 (22,981)
 10,542,939 
 90,025 
 (2,793,404)
 -   
 19,355,239 

Tier 1 capital
Share capital (net of the treasury shares)
Goodwill
Reserves
Retained Earnings (Losses)
Total deductions from tier 1 capital common equity
Net profit for the period
Total qualifying tier 1 capital
Tier 2 capital
45% of special reserve
45% of foreign currencies translation differences
Subordinated Loans
Impairment provision for loans and regular contingent liabilities
Total qualifying tier 2 capital
Total capital 1+2
Risk weighted assets and contingent liabilities
 128,698,992 
Total credit risk
 6,701,579 
Total market risk
 14,696,762 
Total operational risk
 150,097,333 
Total 
*Capital adequacy ratio (%)
13.97%
*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 24 December 2012.
**After 2016 profit distribution.

 49 
 -   
 3,545,540 
 1,679,656 
 5,225,245 
 32,542,331 

 49 
 3,865 
 -   
 1,606,644 
 1,610,558 
 20,965,797 

 141,154,879 
 9,241,563 
 18,222,831 
 168,619,273 
19.30%

2. 

Leverage ratio

Total qualifying tier 1 capital
On-balance sheet items & derivatives 
Off-balance sheet items
Total exposures
*Percentage

Dec.31, 2017

Dec.31, 2016

EGP Thousands

EGP Thousands

 27,317,086 
 300,593,997 
 44,965,272 
 345,559,269 
7.91%

Restated**
 19,355,239 
 271,962,373 
 41,080,543 
 313,042,916 
6.18%

*Based on consolidated financial statement figures and in accordance with Centeral Bank of Egypt regulation issued on 14 July 2015.

**After 2016 profit distribution.

For December 2017 NSFR ratio  record 195.33% (LCY 232.44% and FCY 152.27%), and LCR ratio record  1018.68% (LCY 
626.59% and FCY 377.14%).

For December 2016 NSFR ratio  record 183.3% (LCY 234.4% and FCY 140.0%), and LCR ratio record  1116.8% (LCY 
1769.8% and FCY 434.8%) .

4.  Critical accounting estimates and judgments

The Bank makes estimates and assumptions that affect the reported amounts of assets and liabilities within the next 
financial year.

Estimates and judgments are continually evaluated and based on historical experience and other factors, including ex-
pectations of future events that are believed to be reasonable under the circumstances and available information.

Impairment losses on loans and advances

4.1. 
The Bank reviews its loan portfolios to assess impairment on monthly and quarterly basis. In determining whether an 
impairment loss should be recorded in the income statement, the Bank makes judgments as to whether there is any ob-
servable data indicating the availability of a measurable decrease in the estimated future cash flows from a portfolio of 
loans before the decrease can be identified with an individual loan in that portfolio. This evidence may indicate that there 
has been an adverse change in the payment status of borrowers in the Bank, or national or local  economic conditions that 
correlate with defaults on assets in the Bank. Management uses estimates based on historical loss experience for assets 
with credit risk characteristics and objective evidence of impairment similar to those in the portfolio when scheduling its 
future cash flows. The methodology and assumptions used for estimating both the amount and timing of future cash flows 
are reviewed regularly to reduce any differences between loss estimates and actual loss experience. To the extent that the 
net present value of estimated cash flows differs by +/-5%

Impairment of available for-sale equity investments

4.2. 
The Bank determines that available-for-sale equity investments are impaired when there has been a significant or pro-
longed decline in the fair value below its cost. This determination of what is significant or prolonged requires judgment. In 
making this judgment, the Bank evaluates among other factors, the normal volatility in share price. In addition, impair-
ment may be appropriate when there is evidence of a deterioration in the financial health of the investee, industry and 
sector performance, changes in technology, and operational and financing cash flows.

4.3.  Fair value of derivatives
The fair value of financial instruments that are not quoted in active markets are determined by using valuation tech-
niques. these valuation techniques (as models) are validated and periodically reviewed by qualified personnel indepen-
dent of the area that created them.All models are certified before they are used, and models are calibrated to ensure that 
outputs reflect actual data and comparative market prices.For practicality purposes, models use only observable data; 
however, areas such as credit risk (both own and counterparty), volatilities and correlations require management to make 
estimates. Changes in assumptions about these factors could affect reported fair value of financial instruments. 

4.4.  Held-to-Maturity investments
The non-derivative financial assets with fixed or determinable payments and fixed maturity are being classified as held 
to maturity. This requires significant judgment, in which the bank evaluates its intention and ability to hold such invest-
ments to maturity. If the bank fails to keep these investments to maturity other than  for the specific circumstances –for 
example, selling an insignificant amount close to maturity it will be required to reclassify the entire category as available 
for sale.  The investments would therefore be measured at fair value not amortized cost.

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Financial StatementS: conSolidated

5.  Segment analysis

5.1.  By business segment
The Bank is divided into four main business segments on a worldwide basis:

6.  Net interest income 

•	 Corporate banking – incorporating direct debit facilities, current accounts, deposits, overdrafts, loan and other credit 

facilities, foreign currency and derivative products

•	 Investment banking – incorporating financial instruments Trading, structured financing, Corporate leasing,and merger 

and acquisitions advice.

•	 Retail banking – incorporating private banking services, private customer current accounts, savings, deposits, investment 

savings   products, custody, credit and debit cards, consumer loans and mortgages;

•	 Others –Including other banking business, such as Assets Management.

Transactions between the business segments are on normal commercial terms and conditions.

Dec.31, 2017

Revenue according to 
business segment
Expenses according to 
business segment
Profit before tax
Tax
Profit for the year
Total assets

Dec.31, 2016

Revenue according to 
business segment
Expenses according to 
business segment
Profit before tax
Tax
Profit for the year
Total assets

Corporate 
banking

SME's

Investment 
banking

Retail 
banking

Asset Liability 
Mangement

EGP Thousands

Total

 5,656,651 

 2,342,539 

 2,955,690 

 4,841,757 

 639,646 

 16,436,283 

 (3,550,176)

 (696,877)

 (105,293)

 (1,780,505)

 (7,226)

 (6,140,077)

 2,106,475 
 (576,762)
 1,529,713 
 82,149,279 

 1,645,662 
 (442,854)
 1,202,808 
 2,352,091 

 2,850,397 
 (767,053)
 2,083,344 
 137,645,556 

 3,061,252 
 (823,795)
 2,237,457 
 18,444,909 

 632,420 
 (170,187)
 462,233 
 54,190,257 

 10,296,206 
 (2,780,651)
 7,515,555 
 294,782,092 

Corporate 
banking

SME's

Investment 
banking

Retail 
banking

Asset Liability 
Mangement

Total

 5,117,764 

 1,558,634 

 2,367,468 

 3,017,976 

 201,808 

 12,263,650 

 (2,327,301)

 (475,389)

 (53,393)

 (1,268,235)

 (5,667)

 (4,129,985)

 2,790,463 
 (724,546)
 2,065,917 
 107,923,620 

 1,083,245 
 (281,954)
 801,291 
 3,826,756 

 2,314,075 
 (611,561)
 1,702,514 
 101,472,259 

 1,749,741 
 (455,433)
 1,294,308 
 15,011,250 

 196,141 
 (51,053)
 145,088 
 39,309,870 

 8,133,665 
 (2,124,547)
 6,009,118 
 267,543,755 

5.2.  By geographical segment

Dec. 31, 2017

Revenue according to geographical segment
Expenses according to geographical segment
Profit before tax
Tax
Profit for the year
Total assets

Dec. 31, 2016

Revenue according to geographical segment
Expenses according to geographical segment
Profit before tax
Tax
Profit for the year
Total assets

232   

   Annual Report 2017

Cairo

 13,445,181 
 (5,306,193)
 8,138,988 
 (2,200,134)
 5,938,854 
 265,665,575 

Cairo

 10,972,520 
 (3,464,852)
 7,507,668 
 (1,961,608)
 5,546,060 
 240,916,621 

Alex, Delta & 
Sinai
 2,499,912 
 (670,176)
 1,829,736 
 (492,390)
 1,337,346 
 22,598,945 

Alex, Delta & 
Sinai
 1,104,147 
 (499,518)
 604,629 
 (157,377)
 447,252 
 21,740,165 

EGP Thousands

Upper Egypt

Total

 491,190 
 (163,708)
 327,482 
 (88,127)
 239,355 
 6,517,572 

 16,436,283 
 (6,140,077)
 10,296,206 
 (2,780,651)
 7,515,555 
 294,782,092 

Upper Egypt

Total

 186,983 
 (165,615)
 21,368 
 (5,562)
 15,806 
 4,886,969 

 12,263,650 
 (4,129,985)
 8,133,665 
 (2,124,547)
 6,009,118 
 267,543,755 

Interest and similar income 
 - Banks
 - Clients
Total
Treasury bills and bonds
Financial investments in held to maturity and available for sale debt instruments 
Total
Interest and similar expense
 - Banks
 - Clients
Total
Financial instruments purchased with a commitment to re-sale (Repos)
Other loans
Total
Net interest income

7.  Net fee and commission income

Fee and commission income
Fee and commissions related to credit
Custody fee
Other fee
Total
Fee and commission expense
Other fee paid
Total
Net income from fee and commission

8.  Dividend income

Trading securities
Available for sale securities
Total

9.  Net trading income

Profit (Loss) from foreign exchange
Profit (Loss) from forward foreign exchange deals revaluation
Profit (Loss)  from interest rate swaps revaluation
Profit (Loss)  from currency  swap deals revaluation
Trading debt instruments
Total

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

 3,532,278 
 10,921,054 
 14,453,332 
 14,039,447 
 178,391 
 28,671,170 

 (463,409)
 (15,686,959)
 (16,150,368)
 (2,037)
 (14,750)
 (16,167,155)
 12,504,015 

 2,568,172 
 6,656,743 
 9,224,915 
 9,794,089 
 125,214 
 19,144,218 

 (111,249)
 (9,010,782)
 (9,122,031)
 (153)
 (4,328)
 (9,126,512)
 10,017,706 

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

 1,362,658 
 117,268 
 1,197,018 
 2,676,944 

 (624,278)
 (624,278)
 2,052,666 

 965,388 
 69,967 
 930,174 
 1,965,529 

 (417,573)
 (417,573)
 1,547,956 

Dec.31, 2017
EGP Thousands
 11,475 
 23,039 
 34,514 

Dec.31, 2016
EGP Thousands
 5,045 
 29,191 
 34,236 

Dec.31, 2017
EGP Thousands
 764,732 
 (17,118)
 (23,732)
 (21,230)
 589,563 
 1,292,215 

Dec.31, 2016
EGP Thousands
 603,565 
 12,947 
 (15,055)
 38,472 
 675,253 
 1,315,182 

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   233

Financial StatementS: conSolidated

10. Administrative expenses

14. Earning per share

Dec.31, 2017
EGP Thousands

Dec.31, 2016
EGP Thousands

 (1,620,326)
 (65,033)
 (51,682)
 (1,375,467)
 (3,112,508)

 (1,188,799)
 (50,542)
 (44,146)
 (1,149,165)
 (2,432,652)

Dec.31, 2017
EGP Thousands
 (61,065)
 607 
 (114,725)
 (888,285)
 (1,063,468)

Dec.31, 2016
EGP Thousands
 (682,556)
 1,682 
 (72,442)
 (483,871)
 (1,237,187)

Dec.31, 2017
EGP Thousands
 (1,742,281)
 (1,742,281)

Dec.31, 2016
EGP Thousands
 (892,874)
 (892,874)

Dec.31, 2017
EGP Thousands
10,320,256 
22.50%
2,322,058 

Dec.31, 2016
EGP Thousands
8,147,813 
22.50%
1,833,258 

 379,390 
 (173,358)
 256,358 
 (6,797)
 3,000 
 2,780,651 
26.94%

 922,754 
 (127,439)
 (584,097)
 42,922 
 6,485 
 2,093,883 
25.70%

1.Staff  costs
  Wages and salaries 
  Social insurance
  Other benefits
2.Other administrative expenses
Total

11.  Other operating (expenses) income

Profits (losses) from non-trading assets and liabilities revaluation
Profits from selling property, plant and equipment
Release (charges) of other provisions 
Other income/expenses
Total

12. Impairment charge for credit losses

Loans and advances to customers
Total

13. Adjustments to calculate the effective tax rate

Profit before tax
Tax rate
Income tax based on accounting profit
Add / (Deduct)
Non-deductible expenses
Tax exemptions
Effect of provisions
Depreciation 
10% Withholding tax 
Income tax / Deferred tax
Effective tax rate

234   

   Annual Report 2017

Net profit for the year, available for distribution
Board member's bonus
Staff profit sharing
*Profits shareholders' Stake
Weighted Average number of shares
Basic earning per share
By issuance of  ESOP earning per share will be:
Average number of shares including ESOP shares 
Diluted earning per share
*Based on separate financial statement profits.

15. Cash and balances with central bank

Cash
Obligatory reserve balance with CBE
 - Current accounts
Total
Non-interest bearing balances 

16. Due from  banks

Current accounts
Deposits
Total
Central banks 
Local banks
Foreign banks
Total
Non-interest bearing balances 
Fixed interest bearing balances
Total
Current balances

17.  Treasury bills and other governmental notes

91 Days maturity
182 Days maturity
364 Days maturity
Unearned interest
Total 1
Repos - treasury bills
Total 2
Net

Dec.31, 2017
EGP Thousands
7,549,043 
 (113,236)
 (754,904)
 6,680,903 
 1,159,156 
 5.76 

Dec.31, 2016
EGP Thousands
5,948,258 
 (89,224)
 (594,826)
 5,264,208 
 1,159,156 
 4.54 

 1,177,722 
5.67 

 1,176,718 
4.47 

Dec.31, 2017
EGP Thousands
 5,784,303 

Dec.31, 2016
EGP Thousands
 5,083,805 

 8,878,986 
 14,663,289 
 14,663,289 

 5,438,235 
 10,522,040 
 10,522,040 

Dec.31, 2017
EGP Thousands
 2,679,189 
 42,640,577 
 45,319,766 
 15,863,399 
 3,894,775 
 25,561,592 
 45,319,766 
 -   
 45,319,766 
 45,319,766 
 45,319,766 

Dec.31, 2016
EGP Thousands
 4,090,352 
 53,920,682 
 58,011,034 
 37,447,892 
 204,309 
 20,358,833 
 58,011,034 
 33 
 58,011,001 
 58,011,034 
 58,011,034 

Dec.31, 2017
EGP Thousands
 -   
 1,289,425 
 57,602,997 
 (4,238,574)
 54,653,848 
 (175,646)
 (175,646)
 54,478,202 

Dec.31, 2016
EGP Thousands
 1,051,375 
 4,350,975 
 36,010,730 
 (2,196,693)
 39,216,387 
 (39,203)
 (39,203)
 39,177,184 

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Financial StatementS: conSolidated

18. Trading financial assets

20. Loans and advances to customers, net

Debt instruments
 - Governmental bonds
Total
Equity instruments
 - Mutual funds
Total
 - Portfolio managed by others
Total

19. Loans and advances to banks, net

Time and term loans
Less:Impairment provision
Total
Current balances
Non-current balances
Total

Analysis for impairment provision of loans and advances to banks 

Beginning balance 
Release during the year
Exchange revaluation difference
Ending balance

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 6,728,843 
 6,728,843 

 99,587 
 99,587 
 466,767 
 7,295,197 

 1,933,420 
 1,933,420 

 180,157 
 180,157 
 331,557 
 2,445,134 

Dec. 31, 2017
EGP Thousands
 1,383 
 (70)
 1,313 
 1,313 
 -   
 1,313 

Dec. 31, 2016
EGP Thousands
 161,451 
 (1,800)
 159,651 
 110,053 
 49,598 
 159,651 

Dec. 31, 2017
EGP Thousands
 (1,800)
 1,697 
 33 
 (70)

Dec. 31, 2016
EGP Thousands
 (9,899)
 20,368 
 (12,269)
 (1,800)

Individual
 - Overdraft
 - Credit cards
 - Personal loans
 - Real estate loans
 - Other loans
Total 1
Corporate
 - Overdraft
 - Direct loans
 - Syndicated loans
 - Other loans
Total 2
Total Loans and advances to customers (1+2)
Less:
Unamortized bills discount
Impairment provision
Unearned interest
Net loans and advances to customers
Distributed to
Current balances
Non-current balances
Total

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 1,780,416 
 2,899,930 
 13,910,837 
 416,616 
 -   
 19,007,799 

 12,450,826 
 44,200,770 
 26,627,825 
 112,802 
 83,392,223 
 102,400,022 

 (12,476)
 (10,994,446)
 (2,965,997)
 88,427,103 

 38,960,491 
 49,466,612 
 88,427,103 

 1,901,875 
 2,423,125 
 10,745,352 
 306,930 
 20,838 
 15,398,120 

 12,452,698 
 44,503,511 
 24,840,803 
 110,382 
 81,907,394 
 97,305,514 

 (5,533)
 (9,818,007)
 (2,257,826)
 85,224,148 

 36,671,277 
 48,552,871 
 85,224,148 

236   

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Financial StatementS: conSolidated

Analysis for impairment provision of loans and advances to customers
Individual

Dec. 31, 2017

Overdraft Credit cards

Beginning balance
Released (charged) released 
during the year
Write off  during the year
Recoveries during the year
Ending balance

 (11,166)

 (5,556)

 13,425 
 -   
 (3,297)

 (25,056)

 (15,328)

 36,477 
 (21,760)
 (25,667)

Personal 
loans
 (190,592)

 (37,906)

 1,561 
 (59)
 (226,996)

Real estate 
loans
 (7,801)

 (3,743)

 2,080 
 (32)
 (9,496)

Other loans

Total 

 (20,838)

 (255,453)

 20,838 

 (41,695)

 -   
 -   
 -   

 53,543 
 (21,851)
 (265,456)

Dec. 31, 2017

Beginning balance
Released (charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

 (1,342,010)
 (387,038)
 -   
 -   
 21,921 
 (1,707,127)

 (6,442,227)
 (1,125,372)
 382,185 
 (23,054)
 100,778 
 (7,107,690)

Corporate

Syndicated 
loans
 (1,775,873)
 (189,364)
 -   
 -   
 54,011 
 (1,911,226)

Other loans

Total 

 (2,444)
 (509)
 -   
 -   
 6 
 (2,947)

 (9,562,554)
 (1,702,283)
 382,185 
 (23,054)
 176,716 
 (10,728,990)

Dec. 31, 2016

Beginning balance
Released (charged) released 
during the year
Write off  during the year
Recoveries during the year
Ending balance

Overdraft Credit cards

 (11,835)

 (26,985)

Individual

Personal 
loans
 (135,339)

Real estate 
loans
 (10,192)

 669 

 (20,366)

 (55,022)

 -   
 -   
 (11,166)

 37,099 
 (14,804)
 (25,056)

 6 
 (237)
 (190,592)

 2,391 

 -   
 -   
 (7,801)

Other loans

Total 

 (20,881)

 (205,232)

 43 

 (72,285)

 -   
 -   
 (20,838)

 37,105 
 (15,041)
 (255,453)

Dec. 31, 2016

Beginning balance
Released (charged) released during the year
Write off  during the year
Recoveries during the year
Exchange revaluation difference
Ending balance

Overdraft Direct loans

 (589,620)
 (132,021)
 -   
 -   
 (620,369)
 (1,342,010)

 (2,888,702)
 (1,206,476)
 71,767 
 (33,221)
 (2,385,595)
 (6,442,227)

Corporate
Syndicated 
loans
 (1,024,226)
 498,657 
 -   
 -   
 (1,250,304)
 (1,775,873)

Other loans

Total 

 (1,327)
 (1,117)
 -   
 -   
 -   
 (2,444)

 (4,503,875)
 (840,957)
 71,767 
 (33,221)
 (4,256,268)
 (9,562,554)

21. Derivative financial instruments

21.1Derivatives
The Bank uses the following financial derivatives for  non hedging purposes.

Forward contracts represent commitments to buy foreign and local currencies including unexecuted spot transactions. 
Future contracts for foreign currencies and/or interest rates represent contractual commitments  to receive or pay net on 
the basis of changes in foreign exchange rates or interest rates,  and/or to buy/sell foreign currencies or financial instru-
ments in a future date with a fixed contractual price under active financial market.

Credit  risk  is  considered  low,  and  future  interest  rate  contract  represents  future  exchange  rate  contracts  negoti-
ated for case by case,These contracts require financial settlements of any differences in contractual interest rates 
and prevailing market interest rates on future interest rates on future dates based on contractual amount (nominal 
value) pre agreed upon.

Foreign  exchange  and/or  interest  rate  swap  represents  commitments  to  exchange  cash  flows,  resulting  from  these 
contracts are exchange of currencies or interest (fixed rate  versus variable rate for example) or both (meaning foreign 
exchange and interest rate contracts).

Contractual amounts are not exchanged except for some foreign exchange contracts.

Credit risk is represented in the expected cost of foreign exchange contracts that takes place if other parties default to 
fulfill their liabilities. This risk is monitored continuously through comparisons of fair value and contractual amount, 
and in order to control the outstanding credit risk, the Bank evaluates other parties using the same methods as in bor-
rowing activities.

Options contracts in foreign currencies and/or interest rates represent contractual agreements for the buyer (issuer) to 
the seller (holders) as a right not an obligation whether to buy (buy option) or sell (sell option) at a certain day or within 
certain year for a predetermined mamount in foreign currency or interest rate. Options contracts are either traded in 
the market or negotiated  between The Bank and one of its clients (Off balance sheet). The Bank is exposed to credit risk 
for purchased options contracts only and in the line of its book cost which represent its fair value.

The contractual value for some derivatives options is considered a base to analyze the realized financial instruments 
on the balance sheet, but it doesn’t provide an indicator for the projected cash flows of the fair value for current instru-
ments, and those amounts don’t reflects credit risk or interest rate risk.

Derivatives in the Bank's benefit that are classified as (assets) are conversely considered (liabilities) as a result of the 
changes in foreign exchange prices or interest rates related to these derivatives. Contractual / expected total amounts 
of financial derivatives can fluctuate from time to time as well as the range through which the financial derivatives can 
be in benefit for the Bank or conversely against its benefit and the total fair value of the financial derivatives in assets 
and liabilities. Hereunder are the fair values of the booked financial derivatives:

21.1.1  For trading derivatives

Foreign currencies derivatives
 - Forward foreign exchange  
contracts
 - Currency swap
Total 1
Interest rate derivatives
 - Interest rate swaps
Total  2
Total assets (liabilities) for 
trading derivatives (1+2)

21.1.2  Fair value hedge

Interest rate derivatives
 - Governmental debt instru-
ments hedging 
 - Customers deposits hedging 
Total 3
Total financial derivatives 
(1+2+3)

Notional 
amount

6,820,350 

1,640,985 

 -   

Notional 
amount

655,925 

11,506,784 

Dec.31, 2017

Dec.31, 2016

Assets

Liabilities

Notional 
amount

Assets

Liabilities

36,597 

 3,117 
 39,714 

 -   
 -   

49,687 

2,174,176 

182,508 

178,479 

 5,860 
 55,547 

2,662,940 

 79,890 
 262,398 

 61,404 
 239,883 

 -   
 -   

34,706 

 144 
 144 

 -   
 -   

 39,714 

 55,547 

 262,542 

 239,883 

Dec.31, 2017

Dec.31, 2016

Assets

Liabilities

Notional 
amount

Assets

Liabilities

 -   

 287 
 287 

25,996 

675,861 

 115,441 
 141,437 

16,382,128 

 -   

 6,727 
 6,727 

 45,629 

 45,579 
 91,208 

 40,001 

 196,984 

 269,269 

 331,091 

238   

   Annual Report 2017

  Annual Report 2017   

   239

Financial StatementS: conSolidated

21.2.  Hedging derivatives
21.2.1Fair value hedge
The Bank uses interest rate swap contracts to cover part of the risk of potential decrease in fair value of its fixed rate gov-
ernmentaldebt instruments in foreign currencies. Net derivative value resulting from the related hedging instruments is 
EGP 25,996 thousand at December 31, 2017 against EGP 45,629 thousand at the December 31, 2016, Resulting in gains form 
hedging instruments at December 31, 2017 EGP 19,633 thousand against losses EGP 19,333 thousand at the December 31, 
2016. Losses arose from the hedged items at December 31, 2017 reached EGP 44,924 thousand against losses of EGP 30,579 
thousand at December 31, 2016.

The Bank uses interest rate swap contracts to cover part of the risk of potential increase in fair value of its fixed rate cus-
tomer deposits in foreign currencies. Net derivative value resulting from the related hedging instruments is EGP 115,154 
thousand at the end of December 31, 2017 against EGP 38,852 thousand at December 31, 2016, resulting in losses from 
hedging instruments at December 31, 2017 of EGP 76,302 thousand against losses of EGP 28,916 thousand at December 
31, 2016. Gains arose from the hedged items at December 31, 2017 reached EGP 81,488 thousand against gains EGP 56,314 
thousand at December 31 , 2016.

22. Financial investments

Available for sale
 - Listed debt instruments with fair value
 - Listed equity instruments with fair value
 - Unlisted instruments
Total

Held to maturity
 - Listed debt instruments
 - Unlisted instruments
Total

Total financial investment

 - Actively traded instruments
 - Not actively traded instruments
Total

Fixed interest debt instruments
Floating interest debt instruments
Total

Beginning balance
Addition
Deduction (selling - redemptions)
Exchange revaluation differences for for-
eign financial assets
Profit (losses) from fair value difference 
Impairment charges
Ending Balance as of Dec. 31, 2015

Beginning balance
Addition/transfer
Deduction (selling - redemptions - trans-
fer)
Exchange revaluation differences for 
foreign financial assets
Profit (losses) from fair value difference 
Impairment charges
Ending Balance as of Dec. 31, 2016

Dec. 31, 2017
EGP Thousands

Dec. 31, 2016
EGP Thousands

 29,632,780 
 83,346 
 758,655 
 30,474,781 

 4,709,487 
 97,631 
 640,173 
 5,447,291 

 45,135,209 
 32,513 
 45,167,722 

 53,892,423 
 32,513 
 53,924,936 

 75,642,503 

 59,372,227 

 73,721,199 
 1,921,304 
 75,642,503 

 72,612,620 
 2,155,369 
 74,767,989 

 57,097,553 
 2,274,674 
 59,372,227 

 56,090,139 
 2,511,772 
 58,601,911 

 Available for sale
financial 
investments
 46,289,075 
 3,334,122 
 (46,335,658)

 2,219,961 

 42,132 
 (102,341)
 5,447,291 

 5,447,291 
 25,868,230 

 (1,361,027)

 (100,078)

 512,016 
 108,349 
 30,474,781 

Held to maturity
financial 
investments
 9,261,220 
 44,667,810 
 (4,094)

 -   

 -   
 -   
 53,924,936 

 53,924,936 
 4,597,254 

Total
EGP Thousands

 55,550,295 
 48,001,932 
 (46,339,752)

 2,219,961 

 42,132 
 (102,341)
 59,372,227 

 59,372,227 
 30,465,484 

 (13,354,468)

 (14,715,495)

 -   

 -   
 -   
 45,167,722 

 (100,078)

 512,016 
 108,349 
 75,642,503 

240   

   Annual Report 2017

  Annual Report 2017   

   241

Financial StatementS: conSolidated

22.1  Profits (Losses) on financial investments 

25. Property, plant and equipment

Profit (Loss)  from selling  available for sale financial instruments
Released (Impairment) charges of available for sale equity instruments 
Profit (Loss) from selling investments in associates
Released (Impairment) charges of non current assets held for sale
Total

Dec. 31, 2017
EGP Thousands
 (99,047)
 254,588 
 -   
 9,570 
 165,111 

Dec. 31, 2016
EGP Thousands
 35,193 
 (102,078)
 (90,447)
 131,799 
 (25,533)

23. Investments in associates

Dec. 31, 2017

Company’s 
country

Company’s 
assets

EGP Thousands

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake %

Company’s 
liabilities 
(without 
equity)

Dec. 31, 2017

 EGP 
Thousands 

Land Premises

IT

Vehicles

Fitting 
-out

Machines and 
equipment

Furniture 
and 
furnishing

Total

 64,709 
 -   
 64,709 

 919,258   1,395,638 
 250,549 
 77,371 

 87,660  607,773 
 50,570 
 1,703 
 996,629   1,646,187   89,363  658,343 

 459,572 
 57,191 
 516,763 

 144,454   3,679,064 
 444,619 
 151,689   4,123,683 

 7,235 

 -   

 -   

 315,192   1,029,244 

 47,904  468,368 

 372,522 

 124,929   2,358,159 

 44,507 

 176,155 

 5,184 

 70,311 

 47,595 

 7,253 

 351,005 

 -   

 359,699  1,205,399   53,088  538,679 

 420,117 

 132,182   2,709,164 

 64,709 
 64,709 

 636,930 
 604,066 
%5

 440,788   36,275  119,664 
 366,394   39,756  139,405 
%20 %33.3

%33.3

 96,646 
 87,050 
%20

 19,507   1,414,519 
 19,525   1,320,905 

%20

Beginning gross assets (1)
Additions during the year
Ending gross assets (2)
Accumulated depreciation at begin-
ning of the year (3)
Current year depreciation
Accumulated depreciation at end 
of the year (4)
Ending net assets (2-4)
Beginning net assets (1-3)
Depreciation rates

Net fixed assets value on the balance sheet date includes EGP 353,462 thousand non registered assets while their registrations procedures are in process.

Associates
 - International Co. 
for Security and 
Services (Falcon)
Total

Egypt

 512,388 

 367,470 

 505,461 

 52,695 

 65,039 

 32.5 

 512,388 

 367,470 

 505,461 

 52,695 

 65,039 

26. Due to banks

Dec. 31, 2016

Company’s 
country

Company’s 
assets

EGP Thousands

Company’s 
revenues

Company’s 
net profit

Investment 
book value

Stake %

Company’s 
liabilities 
(without 
equity)

Associates
 - International Co. 
for Security and 
Services (Falcon)

Total

24. Other assets

Egypt

 300,739 

 208,188 

 301,390 

 12,478 

 36,723 

35

 300,739 

 208,188 

 301,390 

 12,478 

 36,723 

Accrued  revenues 
Prepaid expenses
Advances to purchase of fixed assets
Accounts receivable and other assets 
Assets acquired as settlement of debts
Insurance 
Total  

Dec. 31, 2017
EGP Thousands
3,870,454 
230,296 
522,211 
2,193,590 
45,083 
 24,973 
 6,886,607 

Dec. 31, 2016
EGP Thousands
3,318,761 
144,422 
203,410 
1,691,603 
56,599 
 19,768 
 5,434,563 

Current accounts
Deposits
Total
Central banks
Local banks
Foreign banks
Total
Non-interest bearing  balances
Fixed interest bearing  balances
Total
Current balances

27. Due to customers

Demand deposits
Time deposits
Certificates of  deposit 
Saving deposits
Other deposits
Total
Corporate deposits
Individual deposits
Total
Non-interest bearing  balances
Fixed interest bearing  balances
Total
Current balances
Non-current balances
Total

Dec. 31, 2017
EGP Thousands
 1,067,374 
 810,544 
 1,877,918 
 128,527 
 714,294 
 1,035,097 
 1,877,918 
 740,158 
 1,137,760 
 1,877,918 
 1,877,918 

Dec. 31, 2016
EGP Thousands
 271,470 
 2,737,526 
 3,008,996 
 163,420 
 2,636,009 
 209,567 
 3,008,996 
 545,463 
 2,463,533 
 3,008,996 
 3,008,996 

Dec. 31, 2017
EGP Thousands
 72,442,872 
 49,952,470 
 70,486,930 
 53,075,098 
 4,765,682 
 250,723,052 
 107,753,682 
 142,969,370 
 250,723,052 
 43,229,085 
 207,493,967 
 250,723,052 
 178,786,275 
 71,936,777 
 250,723,052 

Dec. 31, 2016
EGP Thousands
 60,068,884 
 57,478,218 
 69,215,320 
 38,519,158 
 6,459,215 
 231,740,795 
 110,157,621 
 121,583,174 
 231,740,795 
 26,385,328 
 205,355,467 
 231,740,795 
 159,492,892 
 72,247,903 
 231,740,795 

242   

   Annual Report 2017

  Annual Report 2017   

   243

Financial StatementS: conSolidated

28. Long term loans

31. Equity

Interest rate % Maturity date

Financial Investment & Sector 
Cooperation  (FISC)
Agricultural Research and Develop-
ment Fund (ARDF)

Social Fund for Development (SFD)

European Bank for Reconstruction 
and Development  (EBRD) subordi-
nated Loan
International Finance Corporation  
(IFC) subordinated Loan
Balance

 3.5 - 5.5 depends 
on maturity date
 3.5 - 5.5 depends 
on maturity date
3 months T/D or 
9% which is more

3 months libor + 
6.2%

3 months libor + 
6.2%

3-5 years

3-5 years

4 January 
2020

10 years

10 years

Maturing 
through next 
year
EGP Thousands

Balance on
Dec. 31, 2017
EGP 
Thousands

Balance on
Dec. 31, 2016
EGP 
Thousands

 -   

 -   

 2,778 

 83,886 

 87,314 

 88,800 

 41,882 

 41,882 

 68,665 

 -   

 -   

 1,772,770 

 1,772,770 

 -   

 -   

 125,768 

 3,674,736 

 160,243 

The variable interest rate on the subordinated loan is determined in advance every 3 months and the subordinated loans are 
not repaid before their due dates.

29. Other liabilities

Accrued interest payable
Accrued expenses
Accounts payable
Other credit balances
Total

30. Other provisions

Dec. 31, 2017

Provision for income tax 
claims
Provision for legal claims
Provision for contingent
Provision for other claim
Total

Dec. 31, 2016

Dec. 31, 2017
EGP Thousands
 1,516,471 
 507,543 
 3,277,350 
 175,167 
 5,476,531 

Dec. 31, 2016
EGP Thousands
 1,455,029 
 645,979 
 1,329,189 
 149,133 
 3,579,330 

Beginning 
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

Ending 
balance 
EGP 
Thousands

 22,145 

 34,267 
 1,434,704 
 22,941 
 1,514,057 

 -   

 549 
 118,370 
 93,703 
 212,622 

 -   

 (57)
 12,627 
 (730)
 11,840 

 (725)
 -   
 (24,738)
 (25,463)

 (29)
 (95,398)
 (2,470)
 (97,897)

 -   

 -   

 22,145 

Beginning 
balance

Charged 
amounts

Exchange 
revaluation 
difference

Utilized 
amounts

Reversed 
amounts

 34,005 
 1,470,303 
 88,706 
 1,615,159 

Ending 
balance 
EGP 
Thousands

 22,145 

Provision for income tax 
claims
 29,556 
Provision for legal claims
 31,000 
Provision for Stamp Duty
 759,174 
Provision for contingent
 19,886 
Provision for other claim 
Total
 861,761 
* To face the potential risk of banking operations.

 -   

 -   

 9,630 
 -   
 132,845 
 8,372 
 150,847 

 1,456 
 -   
 579,997 
 2,097 
 583,550 

 -   

 (924)
 -   
 -   
 (2,772)
 (3,696)

 -   

 22,145 

 (5,451)
 (31,000)
 (37,312)
 (4,642)
 (78,405)

 34,267 
 -   
 1,434,704 
 22,941 
 1,514,057 

244   

   Annual Report 2017

31.1.  Capital
The authorized capital reached EGP 20 billion according to  the extraordinary general assembly decision on 
March 17, 2010."Issued and Paid in Capital  reached  EGP 11,618,011 thousand to be divided on 1,161,801 thou-
sand shares with EGP 10 par value for each share"and registered in the commercial register dated 17th May 2017.

•	 Increase issued and Paid in Capital  by amount EGP 79,351 thousand on May 24,2017 to reach EGP 11,618,011 thousand ac-

cording to Board of Directors decision on November 9, 2016 by issuance of eighth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital  by amount EGP 68,057 thousand on April 19,2016 to reach EGP 11,538,660 thousand 

according to Board of Directors decision on November 10, 2015 by issuance of seventh tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 2,294,121 thousand on December 10, 2015 to reach 11,470,603 accord-
ing to Ordinary General Assembly Meeting decision on  March 12 ,2015  by  distribution of a one share for every four out-
standing shares by capitalizing on  the General Reserve.

•	 Increase issued and Paid in Capital  by amount EGP 94,748 thousand on April 5,2015 to reach EGP 9,176,482 thousand ac-

cording to Board of Directors  decision on November 11, 2014 by issuance of sixth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital  by amount EGP 79,299 thousand on March 23,2014 to reach EGP 9,081,734 thousand 

according to Board of Directors  decision on December 10, 2013 by issuance of fifth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 3,000,812 thousand on December 5, 2013 according to Extraordinary 
General Assembly Meeting decision on July 15 ,2013  by  distribution of a one share for every two outstanding shares by 
capitalizing on the General Reserve.

•	 Increase issued and Paid in Capital by amount EGP 29,348 thousand on April 7,2013 to reach EGP 6,001,624 thousand ac-

cording to Board of Directors decision on october 24,2012 by issuance of fourth tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 37,712 thousand on April 9, 2012 in  according to Board of Directors 

decision on December 22,2011 by issuance of third tranche for E.S.O.P program.

•	 Increase issued and Paid in Capital by amount EGP 33,119 thousand on July 31, 2011 in  according to Board of Directors 

decision on November 10,2010 by issuance of second tranche for E.S.O.P program.

•	 The Extraordinary General Assembly approved in the meeting of June 26, 2006 to activate a motivating and rewarding 
program for the Bank's employees and managers through Employee Share Ownership Plans (ESOP) by issuing a maximum 
of 5% of issued and paid-in capital at par value ,through 5 years starting year 2006 and delegated the Board of Directors to 
establish the rewarding terms and conditions and increase the paid in capital according to the program.

•	 The Extraordinary General Assembly approved in the meeting of April 13,2011 continue to activate a motivating and re-
warding program for The Bank's employees and managers through Employee Share Ownership Plans (ESOP) by issuing 
a maximum of 5% of issued and paid- in capital at par value ,through 5 years starting  year 2011 and delegated the Board 
of Directors to establish the rewarding terms and conditions and increase the paid in capital according to the program.
•	 Dividend deducted from shareholders' equity in the Year that the General Assembly approves the dispersment of this divi-

dend, which includes staff profit share and remuneration of the Board of Directors stated in the law. 

31.2.  Reserves
According to The Bank status 5% of net profit is used to increase the legal reseve to reaches 50% of The Bank's issued and paid 
in capital. Central Bank of Egypt concurrence for usage of special reserve is required.

32. Deferred tax assets (Liabilities) 

Deferred tax assets and liabilities are attributable to the following:

Fixed assets (depreciation)
Other provisions (excluded loan loss, contingent liabilities and income tax provisions)
Intangible Assets & Good will
Other investments impairment
Reserve for employee stock ownership plan (ESOP)
Interest rate swaps revaluation
Trading investment revaluation
Forward foreign exchange deals revaluation
Balance

Assets 
(Liabilities) 
Dec. 31, 2017
EGP Thousands
 (31,409)
 31,038 
 36,712 
 56,698 
 110,100 
 5,340 
 (37,478)
 8,629 
 179,630 

Assets 
(Liabilities) 
Dec. 31, 2016
EGP Thousands
 (28,741)
 16,300 
 17,090 
 86,845 
 79,981 
 3,722 
 18,338 
 (12,227)
 181,308 

  Annual Report 2017   

   245

Financial StatementS: conSolidated

33. Share-based payments

According  to  the  extraordinary  general  assembly  meeting  on  June  26,  2006,  the  Bank  launched  new  Employees  Share 
Ownership Plan (ESOP) scheme and issued equity-settled share-based payments. Eligible employees should complete a 
term of 3 years of service in The Bank to have the right in ordinary shares at face value (right to share) that will be issued on 
the vesting date, otherwise such grants will be forfeited. Equity-settled share-based payments are measured at fair value 
at the grant date, and expensed on a straight-line basis over the vesting period (3 years) with corresponding increase in 
equity based on estimated number of shares that will eventually vest(True up model). The fair value for such equity instru-
ments is measured using the Black-Scholes pricing model.

Details of the rights to share outstanding during the year are as follows:

Outstanding at the beginning of the year
Granted during the year
Forfeited during the year
Exercised during the year
Outstanding at the end of the year

Details of the outstanding tranches are as follows:

Maturity date

2018
2019
2020
Total

Dec. 31, 2017
No. of shares in 
thousand
 22,351 
 7,601 
 (737)
 (7,935)
 21,280 

Dec. 31, 2016
No. of shares in 
thousand
 20,373 
 9,262 
 (478)
 (6,806)
 22,351 

EGP
Exercise price
 10.00 
 10.00 
 10.00 

EGP
Fair value *
31.67
28.43
65.55

No. of shares in 
thousand
 5,077 
 8,791 
 7,412 
 21,280 

The fair value of granted shares is calculated using Black-Scholes pricing model with the following:

Exercise price
Current share price
Expected life (years)
Risk free rate %
Dividend yield%
Volatility%

11th tranche

10th tranche

10
73.08
3
16.8%
0.68%
30%

10
38.09
3
12%
2.50%
31%

Volatility is calculated based on the daily standard deviation of returns for the last three years.

34. Reserves 

Legal reserve
General reserve
Retained earnings (losses)
Special reserve
Reserve for  A.F.S  investments revaluation difference
Banking risks reserve
Cumulative foreign currencies translation differences
Total

Dec. 31, 2017
EGP Thousands
 1,332,807 
 9,000,023 
 89,873 
 32,460 
 (1,642,958)
 3,634 
 -   
 8,815,839 

Dec. 31, 2016
EGP Thousands
 1,035,363 
 4,554,251 
 31,462 
 30,778 
 (2,180,243)
 3,019 
 8,588 
 3,483,218 

On 28 January 2018, Central Bank of Egypt issued instructions indicating the following: 
Creating IFRS 9 risk reserve (1% of the total weighted credit risk) deducted from 2017 net profit after tax, to be used after 
obtaining CBE's approval.

34.1.  Banking risks reserve

Beginning balance
Transferred to bank risk reserve
Ending balance

34.2.  Legal reserve

Beginning balance
Transferred from previous year profits
Ending balance

34.3.  Reserve for A.F.S investments revaluation difference

Beginning balance
Unrealized gain (loss) from A.F.S investment revaluation 
Ending balance

34.4.  Retained earnings

Beginning balance
Dividend previous year
Change in ownership percentage
Transferred from special reserve
Transferred to retained earnings (losses)
Transferred from previous year profits
Ending balance

35. Cash and cash equivalent

Cash and balances with central bank
Due from banks
Treasury bills and other governmental  notes 
Obligatory reserve balance with CBE
Due from banks with maturities more than three months
Treasury bills with maturities more than three months
Total

Dec. 31, 2017
EGP Thousands
 3,019 
 615 
 3,634 

Dec. 31, 2016
EGP Thousands
 2,513 
 506 
 3,019 

Dec. 31, 2017
EGP Thousands
 1,035,363 
 297,444 
 1,332,807 

Dec. 31, 2016
EGP Thousands
 803,355 
 232,008 
 1,035,363 

Dec. 31, 2017
EGP Thousands
 (2,180,244)
 537,286 
 (1,642,958)

Dec. 31, 2016
EGP Thousands
 (2,202,462)
 22,219 
 (2,180,243)

Dec. 31, 2017
EGP Thousands
 31,462 
 -   
 -   
 (152)
 -   
 58,563 
 89,873 

Dec. 31, 2016
EGP Thousands
 (64,566)
 (3,896)
 11,666 
 -   
 88,258 
 -   
 31,462 

Dec. 31, 2017
EGP Thousands
 14,663,289 
 45,319,766 
 54,478,202 
 (8,878,986)
 (1,719,586)
 (54,653,848)
 49,208,837 

Dec. 31, 2016
EGP Thousands
 10,522,040 
 58,011,034 
 39,177,184 
 (5,438,235)
 (2,565,895)
 (38,187,428)
 61,518,700 

36. Contingent liabilities and commitments 

36.1.  Legal claims 
There is a number of existing cases filed against the bank on December 31,2017 without provision as the bank doesn't 
expect to incur losses from it.

246   

   Annual Report 2017

  Annual Report 2017   

   247

 
 
Financial StatementS: conSolidated

36.2.  Capital commitments
36.2.1.  Financial investments
The capital commitments for the financial investments reached on the date of financial position EGP 166,798 thousand 
as follows:

Available for sale financial investments

Investments 
value
 368,650 

Paid 

Remaining

 201,853 

 166,798 

36.2.2.  Fixed assets and branches constructions
The  value  of  commitments  for  the  purchase  of  fixed  assets,  contracts,  and  branches  constructions  that  have  not  been 
implemented till the date of financial statement amounted   to EGP 196,284 thousand. 

•	 The market value per certificate reached EGP 189.53 on December 31, 2017.
•	 The Bank portion got 50,000 certificates with redeemed value of EGP 9,477 thousands.

Thabat fund

•	 CIB bank established an accumulated return mutual fund under license no.613 issued from financial supervisory author-

ity on September 13, 2011. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.

•	 The number of certificates issued reached 94,470 with redeemed value of EGP 18,237 thousands.
•	 The market value per certificate reached EGP 193.05 on December 31, 2017.
•	 The Bank portion got 50,000 certificates with redeemed value of EGP 9,653 thousands.

Takamol fund

36.3.  Letters of credit, guarantees and other commitments

•	 CIB bank established an accumulated return mutual fund under license no.431 issued from financial supervisory author-

Dec. 31, 2017
EGP Thousands
 69,514,413 
 1,700,516 
 1,017,690 
 72,232,619 

Dec. 31, 2016
EGP Thousands
 65,575,370 
 2,382,849 
 650,607 
 68,608,826 

Dec. 31, 2017
EGP Thousands
 7,024,376 

Dec. 31, 2016
EGP Thousands
 7,245,061 

ity on February 18, 2015. CI Assets Management Co.- Egyptian joint stock co -  manages the fund.
•	 The number of certificates issued reached 139,586 with redeemed value of EGP 23,241 thousands.
•	 The market value per certificate reached EGP 166.50 on December 31, 2017.
•	

 The Bank portion got 50,000 certificates with redeemed value of EGP 8,325 thousands.

38. Transactions with related parties
All banking transactions with related parties are conducted in accordance with the normal banking practices and regulations 
applied to all other customers without any discrimination.

38.1.  Loans, advances, deposits and contingent liabilities

Letters of guarantee
Letters of credit (import and export)
Customers acceptances
Total

36.4.  Credit facilities commitments

Credit facilities commitments

37. Mutual funds
Osoul fund

•	 CIB established an accumulated return mutual fund under license no.331 issued from capital market authority on Febru-

ary 22, 2005. CI Assets Management Co.- Egyptian joint stock co - manages the fund.

•	 The number of certificates issued reached 4,500,204 with redeemed value of EGP 1,408,654 thousands.
•	 The market value per certificate reached EGP 313.02 on December 31, 2017.
•	 The Bank portion got 295,425 certificates with redeemed value of EGP 92,474 thousands.

Istethmar fund

•	 CIB bank established the second accumulated return mutual fund under license no.344 issued from capital market au-

thority on February 26, 2006. CI Assets Management Co.- Egyptian joint stock co - manages the fund.

•	 The number of certificates issued reached 518,708 with redeemed value of EGP 96,366 thousands.
•	 The market value per certificate reached EGP 185.78 on December 31, 2017.
•	 The Bank portion got 128,000 certificates with redeemed value of EGP 23,780 thousands.

Aman fund ( CIB and Faisal Islamic Bank Mutual Fund)

•	 CIB and Faisal Islamic Bank established an accumulated return mutual fund under license no.365 issued from  capital 

market authority on July 30, 2006.  CI Assets Management Co.- Egyptian joint stock co - manages the fund.

•	 The number of certificates issued reached 334,711 with redeemed value of EGP 33,752 thousands.
•	 The market value per certificate reached EGP 100.84 on December 31, 2017.
•	 The Bank portion got 39,000 certificates with redeemed value of EGP 3,933 thousands.

Hemaya fund

•	 CIB bank established an accumulated return mutual fund under license no.585 issued from financial supervisory Author-

ity on June 23, 2010. CI Assets Management Co.- Egyptian joint stock co - manages the fund.
•	 The number of certificates issued reached 96,452 with redeemed value of EGP 18,281 thousands.

Loans and advances
Deposits
Contingent liabilities

38.2.  Other transactions with related parties

International Co. for Security & Services 

39. Main currencies positions

Egyptian pound
US dollar
Sterling pound
Japanese yen
Swiss franc
Euro

40. Tax status

EGP Thousands

 5,936 
 64,779 
 1,372 

Income
EGP Thousands
 185 

Expenses
EGP Thousands
 228,429 

Dec. 31, 2017
EGP Thousands
 182,639 
 (313,246)
 (1,566)
 (523)
 637 
 46,768 

Dec. 31, 2016
EGP Thousands
 1,371,677 
 (1,360,474)
 266 
 851 
 25 
 4,440 

Corporate income tax
The Bank's corporate income tax position has been examined, paid and settled with the tax authority since the operations 
start up until the end of year 2014.

The Bank's corporate income tax has been examined and paid for the period 2015 - 2016.

Corporate income tax annual report is submitted.

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Financial StatementS: conSolidated

Salary tax
The Bank's salary tax has been examined, paid and settled since the operations start up until the end of 2015.

Stamp duty tax
The Bank's stamp duty tax has been examined and paid  since the operations start up until 31/7/2006. Any disputes are 
currently under discussion at the tax appeal committee and the court for adjudication.

The Bank's stamp duty tax is being re-examined for the period from 1/8/2006 till 31/12/2016 according to the protocol 
between the Federation of Egyptian banks and the tax authority.

41. Intangible assets:

Book value
Amortization
Net book value 

Dec. 31, 2017
EGP Thousands
 651,041 
 (282,118)
 368,923 

Dec. 31, 2016
EGP Thousands
 651,041 
 (151,910)
 499,131 

According to CBE's regulation issued on Dec 16, 2008, an annual amortization of 20% has been applied on  intangible assets
starting from acquisition date.

42. Non current assets held for sale

Assets

Due from banks
Treasury bills and other governmental notes
Trading financial assets
Brokerage clients - debit balances
Financial investments available for sale
Goodwill
Other assets
Property, plant and equipment
Total

Liabilities

Brokerage clients - credit balances
Due to customers
Other liabilities
Current tax liabilities
Other provisions
Total
Minority interest

Net 

Dec. 31, 2017
EGP Thousands
 -   
 -   
 -   
 -   
 -   
 -   
 -   
 -   
 -   

Dec. 31, 2016
EGP Thousands
 653,742 
 21,214 
 36,894 
 463,052 
 9,850 
 22,981 
 3,576,254 
 106,451 
 4,890,438 

Dec. 31, 2017
EGP Thousands
 -   
 -   
 -   
 -   
 -   
 -   
 -   
 -   
 -   

Dec. 31, 2016
EGP Thousands
 616,845 
 19,589 
 2,972,202 
 37,214 
 38,826 
 3,684,676 
 89,689 
 3,774,365 
 1,116,073 

43. Profits from disposal of investments in subsidaries

Profits from disposal of investments in subsidaries
Total
On the 2nd of March 2017, the Egyptian Financial Supervisory Authority (EFSA) granted the bank its non-objection on a 
number of non-related Egyptian and Gulf investors for the sale of part of its ownership stake in CI Capital Holding ("CI 
Capital"), CIB has successfully executed the transfer of 76.55% of CICH's shares.

Dec. 31, 2017
EGP Thousands
 168,900 
 168,900 

Dec. 31, 2016
EGP Thousands
 -   
 -   

CIB has executed the transfer of 13.44% of CICH's shares and remained a minority stake of 10.00% of CI Capital Holding.

Minority stake has been transferred to available for sale due to the bank's intention for maintaining the ownership per-
centage of such investment.

Subsidary net assets
Less:
Add/Deduct:
FX translation reserve
Non-controling interests
"CI Capital Holding Co. S.A.E sold stocks (Net)"
Net

"CI Capital 
Holding 
 Co. S.A.E"
Dec. 31, 2017
EGP Thousands
 (701,170)

 8,588 
 157,127 
 704,355 
 168,900 

Although the effective date of selling process is 20 March 2017, however, for the purpose of facilitating the calcula-
tion of the value of profits arising from the sale of shares, the net assets of the subsidary as at 31 December 2016 were 
adjusted by 2017 first quarter financial statements which is the earliest reliable date in the calculation of CI Capital 
shares selling profit.

Important Events
On 28 January 2018, the Central Bank of Egypt issued instructions on the following:

IFRS 9 will be applied starting from 1st of January 2019. The bank will issue audited financial statements under the current 
CBE regulations as at 31 March 2018, in addition to issuing a drafted financial statements in compliance with the new 
instructions recieved from CBE regarding IFRS 9.

"IFRS 9 risk reserve has been created (1% of the total weighted credit risk) of 2017 net profit after tax, to be used after ob-
taining the"CBE's consent.

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