Crescita Therapeutics Inc.
Annual Report 2017

Plain-text annual report

C a l t e x A u s t r a l i a L i m i t e d 2 0 1 7 A n n u a l R e p o r t Freedom of Convenience 2017 Annual Report Caltex Australia Limited 2017 Annual Report About Caltex 2017 Highlights Message from the Chairman and the Managing Director & CEO Our Strategy Operations Reports Fuels & Infrastructure Test and Learn at Caltex Convenience Retail Sustainable Operations Our People, Purpose and Values Safety and Environment Caltex in the Community 2017 Financial Report 2 4 6 10 12 12 17 18 22 22 26 30 33 The Caltex Freedom of Convenience strategy gained momentum in 2017 as new ventures, improved practices, and a refined mindset embedded convenience thinking across the business. Life just got easier for our customers, employees and partners. Read more in our case studies New crudes to Lytton refinery The Foodary p13 p17 Nashi p20 A great start for Sofia Powered by the sun The sky’s the limit for Darcey p24 p29 p31 We want life to be easier in every way possible. Simply follow our links to use your digital device for rich online content. About this Report This 2017 Annual Report for Caltex Australia Limited (ACN 004 201 307) has been prepared as at 27 February 2017. Please note that terms such as Caltex and Caltex Australia have the same meaning as Caltex Group, unless the context requires otherwise. An interactive version of the Annual Report is available on our website. Visit www.caltex.com.au to download or view a copy. Shareholders can request a printed copy of the Annual Report free of charge by emailing secretariat@caltex.com.au or writing to the Company Secretary, Caltex Australia Limited, Level 24, 2 Market Street, Sydney NSW 2000 Australia. Convenience is our new mindset t r o p e R l a u n n A 7 1 0 2 2 I A L A R T S U A X E T L A C About Caltex A proud and iconic Australian company, Caltex has grown to become the nation’s leading transport fuel supplier, with a network of approximately 1,900 company-owned or affiliated sites. Our complex supply chains safely and reliably deliver fuel and an evolving range of convenience products and services, to more than three million customers each week. Our history Caltex refines, imports and markets the fuels and lubricants which meet one third of all Australia’s transport fuel needs. With a history that dates back to the early 1900s, we have come a long way – to around 4,700 employees and a convenience retail network that covers Australia. Making life easier Ease is the greatest benefit we can offer to anyone who engages with Caltex. Whether this is our fuel customers wanting to stay on the move, our retail customers who want to get more of what they love under one roof, our business customers who want the complex made simple, or our employees benefiting from working in an environment where delivering for our customers is easier than ever before, at Caltex we make life easier. Embracing innovation Our focus on convenience has resulted in new digital enablers, streamlined transactions and efficiency improvements that are truly world class. We are using the latest technologies to improve the experience of our customers, reconfigure our manufacturing operations and maximise the highest value products. By embracing new technologies, we are taking convenience to a whole new level. This is an exciting time for Caltex. 3 3 2017 Highlights Lytton refinery’s strong operational performance, resulting in higher refiner margins and continued growth of Caltex’s businesses, supported the 2017 results. $619M Full year historic cost profit after tax t r o p e R l a u n n A 7 1 0 2 4 I A L A R T S U A X E T L A C Historic cost of sales operating profit (HCOP) ($million) 0 1 6 9 1 6 0 3 5 2 2 5 0 2 13 14 15 16 17 Year On an historic basis, Caltex recorded an after-tax profit of $619 million for the 2017 full year. This includes crude and product inventory gains of $12 million after tax. $308M Lytton refinery earnings before interest and tax 6.2BL produced at the Lytton refinery Transport fuel sales (Billion Litres) 4 . 6 1 0 . 6 1 1 . 6 1 0 . 6 1 2 . 6 1 $733M Supply & Marketing earnings before interest and tax 16.2BL of total domestic transport fuel volume 12 13 14 15 16 17 Year Total sales volumes of transport fuels increased 3.4% to 16.2 Billion Litres (BL) from the previous year of 16.0 BL. By product, total diesel volumes increased 7.3% to 7.6 BL, while total petrols decreased 2.8% to 5.7 BL, broadly in line with industry trends. 2017 Highlights 5 5 Replacement cost of sales operating profit (RCOP) ($million) 8 2 6 1 2 6 4 2 5 3 9 4 2 3 3 12 13 14 15 16 17 Year Caltex recorded an after-tax profit for the 2017 full year of $621 million, excluding significant items, on a RCOP basis. This is our preferred measure, as it excludes net inventory gains and losses and better represents the underlying performance of the business. RCOP NPAT of $621 million is up 18% on the 2016 result of $524 million. Refinery transport fuel production (Billion Litres) * 2 . 6 5 . 5 5 . 1 5 . 5 4 . 5 3 . 4 1 . 3 3 . 9 3 . 2 2 . 2 * 0 13 14 15 16 17 Year Lytton refinery transport fuel production of 6.2 BL was in line with the record 2016 performance (6.2 BL). * Reflects production from the Lytton refinery only, following the conversion of the Kurnell refinery into a fuels import terminal. Message from the Chairman and the Managing Director & CEO We continued to demonstrate our track record in sound decision making Steven Gregg Chairman Julian Segal Managing Director & CEO t r o p e R l a u n n A 7 1 0 2 6 I A L A R T S U A X E T L A C Replacement cost of sales operating profit (RCOP) of $621M up 18% on 2016 Dear Shareholders, 2017 was a successful year for Caltex for many reasons. The result was the second highest RCOP NPAT we have ever delivered. We continued to demonstrate our track record in sound decision making in anticipation of the changing business environment, increased sales, launched new retail formats, and captured operating efficiencies, all aimed at improving our capability for ongoing, sustainable growth. The year began with the potential loss of our 3.5 BL fuel supply to Woolworths, and the need to identify and secure new revenue. We acted to accelerate a growth agenda that included targeted acquisitions and new overseas market investments. At the same time, we improved the efficiency of our operations by identifying annualised operating cost savings of $60 million. We announced a significant change to the company’s organisational structure in 2017, driven by our Freedom of Convenience strategy. The establishment of the two businesses within the company — Fuels & Infrastructure (Supply, B2B, Refining and Infrastructure), and Convenience Retail (petrol and convenience) — was a milestone in our evolution from the nation’s leading provider of transport fuels to becoming a leader in complex supply chains and delivering the needs of our diverse customer base. We have reported our 2017 results under Supply & Marketing and Refining. We will report under our new structure — Fuels & Infrastructure and Convenience Retail — at our Half Year results later in 2018. In 2017, we formalised and embedded the new structure, bringing into core focus our evolving Convenience Retail business and accelerating our growth strategy, informed by the millions of customers we see each week and a refreshed mindset of making life easier. 7 Safety Our year was marked by tragedy. Each one of us at Caltex was saddened by the loss of a colleague who was fatally injured when he was struck by a third party vehicle during a routine delivery at a customer’s site late in 2017. The health and safety of our people is our primary focus and this fatality has deeply affected everyone at Caltex. Our thoughts are with our colleague’s family, friends and all who knew him well. His memory is with us daily as we strive to continue improving our personal and process safety. This tragic loss was against a backdrop of otherwise strong, continued improvement in personal safety measures. The measures for Total Recordable Injury Frequency Rate (TRIFR), and Days Away From Work Injury Frequency Rate (DAFWIFR), show a trend of solid improvement over the previous three years. Our measure for contractor days away from work was the best result we have had to date. The Fuels & Infrastructure business expanded into new geographic markets with the completion of our first international acquisition of Gull in New Zealand, and a new strategic partnership with SEAOIL in the Philippines. These acquisitions leverage the trading and shipping capability of Ampol in Singapore and create a platform for further expansion. Our refinery at Lytton had a very strong year — its second best year in production volumes — driven by B2B growth, and it continues to be a reliable source of revenue. We know the capability of our people is at the heart of the company’s success. The evolution of the business is supported by agile, committed people with the expertise required to deliver sustainable returns and growth for our shareholders. In addition, the core skills of our current leaders have been complemented by the targeted recruitment of external talent with experience in retail, digital and technology. As a result, the broader Caltex leadership team is poised to deliver on our strategic imperatives. Freedom of Convenience By the end of 2017, we had opened 23 new convenience retail stores, operating under The Foodary format. The early results are encouraging, with strong customer feedback and an average sales uplift of around 35%, in an average period of just four months. We intend to launch between 50 and 60 The Foodary sites and 5-10 Nashi high street convenience sites in 2018 at a capital cost of up to $100 million, ahead of a further rollout in later years. On 27 February 2018, we announced the outcome of the two year review of our Convenience Retail operating model. This review determined that controlling our core Convenience Retail business is the best way to deliver our retail growth objectives. This will see Caltex transition our 433 franchise sites to company owned operations and we are aiming to complete this by mid 2020. Throughout the year, we continued to audit our entire franchise network in response to the initial discovery of alleged wage underpayment of employees by certain Caltex franchisees. Additionally, we established an assistance fund for those franchisee employees impacted by underpayment or wage fraud and supported those franchisee employees by offering them employment with Caltex. During 2017, 875 employees have now been employed by Caltex. Caltex will not tolerate illegal and unfair practice and we are committed to stamping it out anywhere in the franchise network. The Caltex audit program is ongoing and we will continue to take all necessary action to stop underpayment or mistreatment of franchisee employees. Message from the Chairman and the Managing Director & CEO Our financial performance For the full 2017 year, on an historic cost profit basis, Caltex’s after-tax profit was $619 million. This result was up 1.5% on the 2016 result of $610 million after tax, with a net $14 million loss in significant items. The 2017 full year result includes crude and product inventory gains of $12 million after tax, compared with crude and product inventory gains of $86 million after tax in 2016. On a replacement cost of sales operating profit (RCOP) basis, we delivered a RCOP of $621 million, up 18% on the previous corresponding period, and marginally above the 2017 profit guidance. Supply & Marketing delivered strong results with an EBIT result of $733 million, up by 3.4% from the previous year. This result includes unfavourable externalities of $43 million, comprising a realised loss on foreign exchange of $26 million and a price timing lag loss of $17 million, which are both improvements on the previous year. The underlying Supply and Marketing EBIT increased 5.1% to $776 million, excluding externalities. Acquisitions added approximately $22 million EBIT in the second half of the year. Commercial diesel volumes grew 9.2% to 4.4 BL due to retention of core B2B customers, and increased resource and commercial activities. Jet volumes increased 6.25% to 2.8 BL, reflecting strong market activity, particularly across the East Coast, and increased volumes from new and growing carriers. The Lytton refinery recorded an EBIT of $308 million, up 50% on 2016. This reflects continued strong operational performance, the benefit of higher average refiner margins. The refinery continues to operate well with sales from production of 6.1 BL. New markets for fuel supply We continued to grow our international trading and shipping capability and expertise with our first international acquisition, Gull New Zealand. The acquisition of Gull New Zealand enables Ampol to extend the capability of Caltex’s supply base. We also announced that we have entered into a strategic partnership with SEAOIL, a leading independent transportation fuels company in the Philippines, by acquiring a 20% equity interest in SEAOIL and managing the supply of fuels via our Ampol capability in Singapore. This new relationship will deliver mutual benefit for both Caltex and SEAOIL, allowing us to contribute to the future growth of this exciting business in one of the fastest growing import markets in Asia. t r o p e R l a u n n A 7 1 0 2 8 I A L A R T S U A X E T L A C Advances in diversity and inclusion Caltex was recognised by the Workplace Gender Equality Agency (WGEA) as a 2017 Employer of Choice with a Gender Equality citation. This is the third consecutive year that we have received such recognition and reflects our commitment to gender equality. To guide our progress toward gender equality, we have set a goal of 40% female representation in senior leadership positions by 31 December 2020. Women currently represent 37% of all senior leadership positions and achieved 48% of all promotions to senior leadership positions in 2017. The gains in female representation on the Caltex Leadership Team have been maintained at 37.5% and there has been an increase on the Caltex Board at 42% female representation (up from 29% in 2016). Our gender pay difference stands at a minimal rate of 0.93% in favour of males on a like-for-like job basis. In 2017, we also formalised a flexible work structure, recognising the importance of flexibility to retaining key talent and making it easier to return to work following parental leave. 83% of employees surveyed last year agreed that they have the flexibility to manage their work with their caring responsibilities. Acknowledgment In August 2017, Greig Gailey retired as Chairman of the Caltex Board. We would like to acknowledge and thank Mr Gailey for his considerable contribution as Chairman since December 2015 and nearly 10 years of service as a Director. During his tenure, Caltex Australia was transformed from a fuel refiner-marketer to a leading integrated transport fuels player delivering significant value to shareholders. The year ahead Freedom of Convenience continues to be the right strategy to deliver top quartile shareholder returns by making life easier for our diverse customer base across Australia. Caltex will continue to protect, grow and extend our businesses, and expand further into the convenience market where we are already making great strides. We continue to see the growth of new capabilities that make us agile and adaptable, capabilities we couple with our track record in good decision-making in order to set us up for future earnings. This is a great time to be a part of the Caltex story as we work towards reinventing the convenience retail offer in the Australian market, as well as growing our fuels business. On behalf of Caltex’s Board and management, we wish to thank our employees and business partners for all that they do to support our company in being a proud Australian employer, delivering results for our customers and the communities in which we operate. 9 We would also like to thank our shareholders for your continued support as we continue to deliver on our exciting plans for the future of Caltex. Our Strategy Freedom of Convenience To be the market leader in complex supply chains and the evolving convenience marketplace, by delivering the fuel and other everyday needs of our diverse customers through our networks. t r o p e R l a u n n A 7 1 0 2 10 I A L A R T S U A X E T L A C Strategy Protect, Grow and Extend Fuels & Infrastructure Convenience Retail Regional expansion Optimise infrastructure position Grow trading and shipping Serve business customers to protect and grow the supply base Enhance the fuel retail customer offering Create new customer solutions in the convenience marketplace Safety Efficiency People Technology Fit for Purpose Enhance capabilities and competitiveness Caltex aspires to be the market leader in complex supply chains and the evolving convenience marketplace, by delivering fuel and other everyday needs of our diverse customers through our networks. To reflect our Freedom of Convenience vision, in 2017, Caltex changed its operating model and established two different but inter-connected businesses which require separate cultures, processes and systems, both with significant growth options. The company merged Supply, B2B, Refining and Infrastructure into one business unit (Fuels & Infrastructure) to better optimise our value chain. Convenience Retail will focus on the company’s consumer-facing petrol and convenience business. Top quartile shareholder returns for investors The “Protect and Grow” aspect of the strategy is focused on capturing the many opportunities that exist to continue to enhance and expand across the businesses. “Extend” will build on our current assets, capabilities and customer base to develop the business in both existing and new adjacent markets. We are confident our Freedom of Convenience strategy is the right one to deliver top quartile shareholder returns. Values Connect to win Collaborate and unite diverse ideas to reach commercial goals Find new ways Test big and small ideas to learn and lead change Own it Be accountable, take considered risks and be courageous enough to call it 11 Make a difference for customers Know your customers, personalise the experience and make life easy for them Never stop caring Act with integrity and respect, constantly challenge each other to be better and always be safe Caltex’s Freedom of Convenience strategy continues to evolve and has been updated since 31 December 2017 to reflect the regional expansion within the company. t r o p e R l a u n n A 7 1 0 2 12 12 I I A A L L A A R R T T S S U U A A X X E E T T L L A A C C Operations Reports Fuels & Infrastructure For more than 117 years, Caltex has built a reputation across Australia as a safe, reliable provider of high quality fuels and lubricants to our many customers. We know the world is ever-changing, and that we are equipped to take these challenges head on. That is why, in 2011, Caltex set a vision – to be the outright leader in transport fuels across Australia. We continue to evolve our physical operations, skills and capabilities with our strength in creating value from our integrated, and complex supply chains. In 2017, we combined our Supply, Trading and Shipping, B2B Sales, Refining, Lubricants and other asset operations groups to become a single business – Fuels & Infrastructure. This integrated business supplies more than one third of all Australia’s transport fuel needs through our network of distribution assets across the country including the Lytton refinery, 19 Caltex owned or part owned terminals, 89 depots, pipeline networks in Sydney and Brisbane, and freight logistics. Our strong base in Australia, combined with our Trading and Shipping team in Ampol Singapore, has also allowed us to expand our international operations into New Zealand with Gull NZ. Our Lytton manufacturing team produces around 35% of the fuel products and 80% of the lubricants sold by Caltex, and we continue to make the right investments in our core business to improve the reliability and efficiency of our wide-reaching supply network. We are proud to serve a broad range of customers throughout Australia and provide the fuels and other products and services needed to keep this nation, and our economy, moving. At Caltex we excel at this, using our unique combination of deep industry knowledge, strong customer relationships and an integrated supply chain. Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ Lytton production 6.2BL StarCard Number of StarCard customers 900,000 Enabling our strategy The “Protect and Grow” aspect of the Caltex strategy is focused on delivering value from our foundation operations in Australia and identifying and leveraging new opportunities within our Fuels & Infrastructure business. Growing our trading and shipping capability During 2017, our Trading and Shipping team in Ampol successfully delivered new value to Caltex through its role as a competitive and reliable supplier to our Australian business. This new capability for Caltex provides our external market understanding, critical for our operations amidst a global business, while also providing a platform for growth. Ampol plays a critical role in our integrated value chain by leveraging our infrastructure positions such as the Kurnell terminal, optimising the supply chain around the Caltex Lytton refinery, including crude and feedstock, sourcing from a broader range of locations, and make-or-buy decisions around premium fuels. The international market knowledge provided by the experienced team and the strong shipping and operational capability allows Caltex to access new opportunities more rapidly as market conditions change. This includes Case Study New crudes to Lytton refinery Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ Supply ship at Caltex Fuel Terminal, Lytton reoptimising the trade flow for Australia, and capturing sales into new markets such as New Zealand, the Philippines and other regional supply locations. Our conservative approach to trading and shipping remains unchanged, with our activities focused on our strength of physical supply and optimisation. We continue to improve our risk management capability, by enhancing our prudent commodity risk management systems to enable opportunities in the international market, capture higher earnings and reduce cash flow volatility. 13 At our Lytton refinery we are constantly looking for ways to maximise value from market conditions. Our independent Trading and Shipping capability at Ampol in 2017 has enabled us to expand the list of crudes processed at Lytton. Seven new crudes that have not been used at the Lytton refinery in recent history were sourced through a collaboration between the refinery and our Trading and Shipping teams in Singapore. Through a careful selection of new crudes these teams optimised value, created alternative shipping opportunities, forged new relationships and changed refinery operations to maximise the highest value products. This delivered a higher than planned financial outcome, resulting from the optimisation of supply location selection, term vs spot decision making, parcel and shipping vessel size selection, co-load optimisation, and economic decisions to build and draw inventory to benefit from market sale opportunities. Philippines Our offshore operations New Zealand Singapore t r o p e R l a u n n A 7 1 0 2 14 I A L A R T S U A X E T L A C Australia Optimising our infrastructure position means we run our assets in a safe and cost efficient way. This means we can supply what our customers need, anywhere they need it, safely and reliably, ultimately making their lives easier. Countries from where we bought and sold product and crude 18 Customers Number of commercial customers 13,900 Serving business customers to protect and grow our supply base Through our deep understanding of our customers’ needs and our strong infrastructure position across Australia, we are able to deliver flexible customer solutions for fuels, lubricants and related services, across a broad range of industries in both rural and metro locations. Despite the ongoing competitive market, in 2017 we have experienced solid growth volumes in B2B for the first time in three years. This is a result of combining all of our knowledge into one team in Fuels & Infrastructure, adapting our offer to meet the changing needs of our customers, and Caltex’s enduring commitment to always safely and reliably supply high quality products and a local experience. Gull service station, New Zealand Optimising our infrastructure position We take pride in our expertise in managing complex supply chains and have demonstrated continued investment in distribution infrastructure across Australia throughout 2017, enabling us to better serve our customers and remain their supplier of choice. In 2017, we completed $75 million of upgrade works to our Newport Terminal in Melbourne. This allowed improved reliability and flexibility in our Jet Fuel supply to Melbourne Airport, and contributing to growth within Australia’s South-East. It was also a demonstration of our ongoing commitment to safety through upgrades to terminal traffic management, improving operations within the terminal and as part of the Newport community. Following the successful conversion of the Kurnell refinery in NSW into Australia’s largest fuel terminal, we are well progressed on the refinery decommissioning and demolition program, with completion expected in mid 2018. The total Kurnell transformation project remains on plan, with ongoing remediation work progressing well and in consultation with the community. Lytton refinery continues to deliver on its promise to be a safe, reliable and competitive part of our supply chain. We take pride in the maintenance and performance of Lytton and view it as one of our most valuable assets. In combination with our Trading and Shipping team, the Lytton team was able to take advantage of favourable market conditions through its reliable operations and optimisation of feedstocks and product yields. This resulted in Lytton repeating its strong 2016 production performance, despite minor outages for planned maintenance and upgrades. These upgrades included the conversion of the benzene hydrogenation unit (BHU) to a new configuration, allowing Lytton to further increase its ability to produce high quality gasoline products with improved yield. Growing our Fuels & Infrastructure business The strong foundations of our Fuels & Infrastructure business and strategy have provided opportunities during 2017 to grow into adjacent areas. Our growth in Trading and Shipping has allowed us to strategically target international expansion and increase the scale, and scope, of our Singapore-based fuel sourcing and shipping operations. During the year we acquired Gull New Zealand, a challenger brand in the north island of New Zealand. Gull New Zealand supplies our customers across 84 locations on the north island of New Zealand, including 33 technology-driven unmanned sites and New Zealand’s largest independent fuels import terminal at Mount Maunganui. We are pleased to have the Gull New Zealand team join Caltex, and we can already see opportunities for both organisations to deliver new value together. On 21 December, Caltex entered into a strategic partnership with SEAOIL, the leading independent fuel company in the Philippines. The 20% ownership and fuel supply arrangement will further support our targeted international expansion strategy and allows us the ability to increase the scale and scope of our Singapore-based fuel sourcing and shipping operations. 15 $75M INVESTMENT Horizons terminal upgrade completed in 2017 t r o p e R l a u n n A 7 1 0 2 16 I A L A R T S U A X E T L A C Test and Learn at Caltex At Caltex, we see the role of convenience in our customers’ lives as being significantly wider than the traditional purchase of fuel and some items in store. The Freedom of Convenience is also about exploring what our existing capabilities and technology can do to make our customers’ lives easier, while at the same time exploring new capabilities and new technologies. Our digital capability at Caltex allows us to continuously engage, listen to and co-create solutions with our customers with the aim of bringing everyday convenience retail value to them. Innovation sits within our overall strategy that starts with the customer in mind — taking an outside-in approach. Caltex has a long history of adapting to changing consumer needs — our business started in 1900 and today is Australia’s leading transport fuel supplier. From new types of fuel such as engine-cleaning Vortex, fresh food and barista-made coffee at The Foodary through to new ways to pay such as StarCard and FuelPay, Caltex is always looking for the next generation of innovative ideas. We are investing in creativity, innovation and software engineering capabilities and focusing on delivering convenient solutions that respond to what our customers are thinking and desiring. Caltex’s Telematics solution is delivering real time insights into vehicle performance in terms of mechanical aspects, safety and efficiency, which is translating into lower fleet operating and maintenance costs as well as improved safety outcomes. We are working with strategic partners to deliver vendor-managed inventory solutions to the transport and mining sectors to provide them with supply reliability and less administration to allow our customers more time to focus on their core business priorities. Our FuelPay app, due to launch in mid 2018 was developed off the back of an extensive test to create a frictionless, fast and simple pay experience without leaving your car. Customers can pre- order coffee and snacks at The Foodary using our app, and we are taking a close look at number plate recognition technology to provide another frictionless payment option for our customers. Other areas of priority include replacing our core platforms and starting to use artificial intelligence bots and robotics automation to drive better customer experiences in our sites. This includes personalised offers using our new big data platform, self-checkout, electronic receipting options, and enhanced app and website customer interactions. The customer is central to all decisions, and we are redesigning our corporate systems to ensure that we deliver on our customer promises accurately, simply and at speed. 17 Case Study The Foodary The Foodary has gone from strength to strength in 2017. January saw our first store open in Concord, Sydney which marked the start of our journey to reinvent the convenience retail offer in the Australian market. From Granville to Gelorup, The Foodary has by the end of 2017 more than 23 stores, which includes Caltex’s first non-fuel location at the Newcastle Interchange train station in New South Wales. The Foodary is making a difference for customers by offering higher quality, fresh on-the-go food and barista-made coffee. We are partnering with leading quick service restaurant providers, with a common focus on freshness and convenience, a more inviting store experience and a seamless digital platform. Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ t r o p e R l a u n n A 7 1 0 2 18 18 I I A A L L A A R R T T S S U U A A X X E E T T L L A A C C Operations Reports Convenience Retail Each week, we serve more than three million customers and 70,000 business customers who are looking for ways to make life easier. The opportunity to meet the needs of our customers is becoming significantly wider than the traditional purchase of fuel and the odd item in store. That is why our ambition is to become a world-class convenience retailer. It is about exploring what our existing capabilities, footprint and technology can do while at the same time discovering new capabilities and technologies which will add value to the lives of our customers. 2017 was a transformational year for the Convenience Retail business, and we are energised and encouraged by what we have achieved so far. With new stores, new formats, a vastly improved offer and the launch of high street retailing, we are building an inviting shopping experience underpinned by digital enablers and convenient services for customers. Our overall fuel sales volumes remained steady in a competitive market, with volume continuing to grow across total premium products, while, as expected, sales of base unleaded petrols continue to decline. We continue to transform our in-store offer and operating model with a focus on the customer experience, value-for-money deals and engaging marketing. Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ The Foodary was named as one of the top three retailing concepts globally in 2017 by independent strategic market researcher Euromonitor International. The report What’s New in Retail: Emerging Global Concepts in 2017 highlights the evolution and reinvention of the retail environment around the world and recognises The Foodary for its stand-out convenience, quality and commitment to reinventing service station forecourts in Australia. 19 Through a new and refreshed format, we have achieved an in-store sales up-lift averaging 35%. Caltex has also seen a strong acceptance of fresh food and barista coffee. With an enticing offer, we are encouraging customers to shop with us more often. By the end of 2017, we had opened 23 The Foodary stores, which included the opening of our first non-fuel standalone location in a transport hub in Newcastle, New South Wales. The acquisition of Nashi in January 2017 brought seven stores across Melbourne to the Caltex network and marked our expansion into high street retailing and fresh food, with a commercial kitchen facility making fresh food, daily. In December 2017, we opened the doors to our first Nashi store in Sydney, with plans to continue to roll this offer out by utilising former ticket booths in several key locations across Sydney train stations. The Foodary and Nashi are bold departures from what Caltex has done before and illustrate our proven track record of delivering new solutions for our customers. The Foodary at Newcastle, NSW; one of Caltex’s first non-petrol sites Our large-scale petrol and convenience retail network continues to be one of Australia’s largest, and with more than three million weekly customer transactions, we are well placed for the future. In 2017, we added 38 stores to the network including 17 new to industry sites and 21 new to Caltex stores. In addition, we also completed 24 major property projects including five knock-down rebuilds, 12 major upgrades and seven Star Mart to The Foodary transitions. All this while, transitioning 46 additional retail sites through the acquisition of Milemaker Petroleum, which added key stores to our previously under-represented position in Melbourne, Victoria and its outer suburbs. Reinvigorating our offer As our customers’ needs and wants evolve, we continually focus on making a difference for customers and building a shop offer that gives them a reason to come to our sites — whether that be to fill up their vehicle, enjoy a barista-made coffee or have a digitally enabled experience to enjoy both. We are continuing the investment in our core Star Mart network by offering unique-to-market products such as Frozen Oak. With more than 550 Star Mart stores, we are attracting customers to return with seasonal campaigns showcasing the breadth of our offer while continuing to explore new ways of merchandising. A Voice of the Customer program is giving us insights straight from our customers, which helps improve our offer and find new ways to add value to our customers’ lives and those of our team members. This program will be rolled out nationally in 2018. We opened our first The Foodary in January 2017 which delivers barista-made coffee, fresh food, quality grocery products and services such as parcel pick-up for customers on the move. Case Study Nashi Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ January marked our expansion beyond the petrol and convenience space and into high street retailing via the acquisition of grab-and-go Nashi Sandwich and Coffee Bar and its seven stores in Melbourne. The purchase of Nashi provided Caltex with an immediate high street presence in the fresh food space and a commercial kitchen facility that makes fresh food daily. Late in 2017, our first Nashi store in Sydney opened on Clarence Street at Wynyard station in the Sydney CBD. A partnership with Transport for NSW will deliver exciting new developments in train station locations during 2018 for both Nashi and The Foodary. By repurposing the ticketing booths at key locations including Bondi Junction, Chatswood, Parramatta and Kings Cross, we’ll be reaching out to meet the changing needs of our consumers, wherever they travel. t r o p e R l a u n n A 7 1 0 2 20 I A L A R T S U A X E T L A C Finding new ways Caltex’s Freedom of Convenience vision means that many of the experiences our customers have with us need to be underpinned by technology. Our customers are becoming digitally savvy and, over 2017, we trialled a new FuelPay app across 13 locations. FuelPay allows customers to fill their vehicle and pay via the app. FuelPay will be rolled out across our sites nationally in the first half of 2018. With more than 70,000 businesses relying on the reach of our network and the reliable supply of fuel and other products, the StarCard offer was reinvigorated. This included partnering with Australia’s number one loyalty program Qantas Business Rewards and leading accountancy software provider Xero to deliver a differentiated proposition for Australian business. Against the backdrop of a declining card market, more than 9,000 new accounts were opened, which equates to a 125% increase year on year. This growth led to an additional 400,000 transactions and increased the proportion of our Vortex Premium fuel volume sales within the card base from 39% in 2016 to 55% in 2017. To enhance the Caltex brand, we have continued key commercial sponsorships with the Football Federation Australia, including naming rights for the Caltex Socceroos, and also a broader partnership with the Westfield Matildas. Both teams had a successful 2017, with the Caltex Socceroos securing their spot at the 2018 World Cup, and the Westfield Matildas taking out the inaugural Tournament of Champions. We are proud to help develop the next generation of Australian football stars. We also continued our partnership with the Red Bull Holden Racing team, including 2017 Virgin Australia Supercars Champion Jamie Whincup and Shane van Gisbergen, as well as AutoBarn Lowndes Racing with Craig Lowndes. The Red Bull Holden Racing Team achieved second place in the team championship at the Virgin Australia Supercars Championship. Looking to the future In 2018, Caltex will continue focusing on customer experience, reviewing our operating model and delivering technology to drive more value for our customers. We’ll continue to improve The Foodary format while working with our suppliers and partners to achieve our ambition to become a world-class convenience retailer. 21 Sustainable Operations Our People, Purpose and Values During 2017, Caltex embarked on a major cultural review that resulted in a newly defined purpose and refreshed organisational values. Our employees helped to define the company’s culture and refreshed values that would drive continued success for Caltex into the future, as well as provide a clear purpose to make Caltex a great place to work for our people. In October 2017 Caltex announced that its purpose is to make life easier, whether this is for our wide range of customers who want the freedom of convenience, whether it’s making the complex simple, or improving the way our employees work in an environment that will inspire them to work their best. Five core values which represent an evolution from our earlier values have been launched, reflecting the strengths within our culture, while also propelling us to change and continually improve in important ways: • Connect to win • Find new ways • Own it • Make a difference for customers • Never stop caring Our new values tell a story about what is important to us as a business and how we need to work to deliver outstanding business results and deliver on our promise to make life easier. In 2017, we continued to focus on enhancing key capabilities across the business, to enable the growth within our interconnected Fuels & Infrastructure and Convenience Retail businesses. Through acquiring new talent and building internal pipelines of talent, this goal is supported by our own Caltex Academy. Started two years ago, the Caltex Academy, in partnership with leading institutions, fosters a culture of learning and innovation by having a targeted approach that delivers structured career development and leadership programs and self-directed learning content for our employees’ key stages of their working careers. t r o p e R l a u n n A 7 1 0 2 22 22 I I A A L L A A R R T T S S U U A A X X E E T T L L A A C C Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ Our People, Purpose and Values Employees Number of employees 4,724 Gender representation at Caltex Senior Leaders Executive Team Overall Company 37 % 63% 37.5% 62.5% 39% 61% Caltex graduates and CareerTracker Interns 23 Diversity and inclusion At Caltex, we know that a diverse and inclusive workplace makes us more effective, more resilient and more vibrant. That’s why we take a proactive approach to developing our workforce. Gender equality Reflecting our commitment to diversity and inclusion and our best practice programs to promote gender equality, we were proud to be awarded a 2017 Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency, for the third consecutive year. To guide our progress toward gender equality, we have set a goal of 40% female representation in senior leadership positions by 31 December 2020. Women currently represent 37% of all senior leadership positions, and achieved 48% of all promotions to senior leadership positions in 2017. The female representation on the Caltex Leadership Team has been maintained at 37.5% and there has been an increase on the Caltex Board to 42% female representation (up from 29% in 2016). The pipeline of female talent and the representation of women in senior positions will continue to grow and be supported by the Caltex Leadership Academy and Talent programs. Our gender pay differential stands at a minimal rate of 0.93% in favour of males on a like-for-like job basis, which is a reduction of 0.1% since 2016. Sustainable Operations Indigenous employment An ongoing focus for Caltex is to make a real difference in the lives of Indigenous Australians by providing sustainable employment and development opportunities. In 2017, the number of Aboriginal and Torres Strait Islander employees doubled, and the first Indigenous graduate, a former participant in the CareerTrackers program, moved into a permanent role. We also employed our first Indigenous school based trainee and continued our support of the CareerTrackers program, employing an additional three interns. This brings the total number of interns to nine since the partnership began in 2014. In 2017, Caltex formed a Reconciliation Action Plan (RAP) Working Group with Indigenous and non-Indigenous employees from across the business. This group is developing Caltex’s first RAP, which will build on and formalise Caltex’s commitment to support reconciliation in Australia and will be launched in 2018. Flexibility and inclusion In 2017, Caltex launched a Flexible Work Program which is designed to help employees manage their career and balance it with their personal interests and commitments outside work. This program is designed to further embed our flexible work culture. 83% of employees surveyed in 2017 agreed that they have the flexibility to balance their work with their caring responsibilities, and we look forward to improving this even further. Our BabyCare package also continues to provide practical and financial support to parents in their transition back to work, with 58 parents accessing the package in 2017. This innovative package aims to provide flexible work arrangements and options for parents wanting to return to work at Caltex. Flexibility continues to be essential to parents, with over 50% of employees returning to a flexible work arrangement on their return from parental leave in 2017. t t r r o o p p e e R R l l a a u u n n n n A A 7 7 1 1 0 0 2 2 24 24 I I A A L L A A R R T T S S U U A A X X E E T T L L A A C C Case Study A great start for Sofia Now in its fifth year, our BabyCare package gives meaningful support for parents returning to work — providing primary caregivers with confidence and support when transitioning back to work. Until their child turns two, Caltex employees (who are the primary caregiver) have access to a range of offerings including a 12% bonus on annual salary, emergency childcare sessions and a childcare finding service. For Caltex Telematics Manager, Jacques Lepron, our BabyCare package gave him and his wife Caroline great peace of mind. “When my wife and I were expecting our first child, Sofia, we were overjoyed! But we were also worried about practical things like taking time out of the workforce and finding childcare when returning to work. It was also a challenging time, as Caroline was in the process of launching her new start-up business, which required more of her time and commitment.” This prompted Jacques to access our primary carers leave and allowed him the opportunity to spend quality time with Sofia, as well as helping his wife concentrate on the growth of her new start-up. “I’ve now returned to work and already utilised the childcare finding service. The bonus has been a wonderful benefit for my family, not only to offset our childcare costs but also because, as working parents, it’s comforting to have your company’s full support.” Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ 25 Sustainable Operations Safety and Environment Caltex strives for incident-free operations. We are relentless in our commitment to ensuring that our workforce goes home safe every day and that we protect the environment in which we operate. SAFETY Personal safety Safety culture is fundamental to who we are at Caltex. Tragically, in 2017, a Caltex tanker driver was fatally injured by a third party vehicle during a routine delivery at one of our customer’s sites. The memory of our colleague inspires our continued commitment to personal safety — to ensure that our people go home safe every day. We will continue to strive to make sure that our people prioritise safety in their day-to-day activities. This tragic loss was against a backdrop of otherwise strong, continuous improvement in personal safety measures. In 2017, Caltex transitioned one of its key personal safety metrics from Total Treated Injury Frequency Rate (TTIFR) to Total Recordable Injury Frequency Rate (TRIFR) to align more closely with the reporting classification used by comparable companies and industries. The Caltex TRIFR for 2017 was 5.20, which represents an 8.6% improvement on the personal safety performance of 2016, where the TRIFR was 5.69, and a 9.4% improvement when compared with the TRIFR average for the previous three years. Similar improvements were also seen in Days Away From Work Injury Frequency Rate (DAFWIFR), where 2017 performance at 1.36 represents a 21% improvement on 2016 (1.73), and a 56% improvement when compared with the average DAFWIFR of the previous three years. There were 46 recordable injuries during 2017. Of these, 12 resulted in days away from work, 21 required temporary work restrictions but no days away, and 12 required medical treatment but no days away. Thirty-three of the recordable injuries involved employees, and 13 involved our contractors. Caltex undertakes a Drug and Alcohol Program that aims to mitigate occupational risks associated with certain lifestyle factors. In 2017, 2,416 drug and 2,916 alcohol tests were conducted on employees and contractors at safety critical sites across the business. This involved an extensive testing program t t r r o o p p e e R R l l a a u u n n n n A A 7 7 1 1 0 0 2 2 26 26 I I A A L L A A R R T T S S U U A A X X E E T T L L A A C C Visit the link for additional detail of Caltex’s Safety and Environment reporting in 2017. http://microsites.caltex.com.au/ Annualreports/2017/ Safety and Environment during specific potential high-risk activities, such as during the Caltex Lytton refinery alky maintenance shutdown and the Newport Horizons Terminal Expansion Project, both of which involved large contractor labour forces. While maintaining focus on improving performance by the prevention and management of low severity injuries, Caltex has introduced a new measure in 2017 to elevate focus on the prevention of incidents that have the potential for high severity consequences (HiPo incidents). A high-potential incident is an incident or near-miss that could have, under other circumstances, caused a high consequence injury or a fatality. Awareness of high-potential incidents is a key factor in preventing them from occurring. There were six HiPo incidents in 2017 and the majority of these incidents did not result in high consequence injuries. Process safety Process safety focuses on the safe manufacture, distribution and transportation of products, and the safe operation of all Caltex facilities. In 2017, there was one Tier 1 and two Tier 2 process safety events, both at the Lytton refinery. Neither had any material impact on the environment. Health and wellbeing Caltex undertakes targeted health and wellbeing programs every year, including the provision of the Caltex Employee Assistance Program. This program assists employees and their immediate families to improve their wellbeing and morale. In 2017, Caltex supported 210 employees to participate in the Global Corporate Challenge, a 16 week team-based program aimed at promoting and increasing physical activity levels. Caltex has a strong commitment to mitigating the health risks associated with physical exposure to hazards within the workplace by controlling exposures at their source. In 2017, we continued to strengthen occupational health and hygiene programs across the business. Work undertaken included a detailed review of how Caltex manages the risk of noise-induced hearing loss across Caltex Aviation facilities. The outcome of this review will be used to develop a comprehensive Hearing Conservation Program for Aviation in 2018. Significant work has also been undertaken in developing fit for purpose online awareness training packages for Caltex employees involved in the management of asbestos and chemical hazards. Contractor safety Contractors perform extensive work across our facilities. Ensuring that this work is undertaken safely is of utmost importance to Caltex. In 2017, the contractor DAFWIFR, representing more serious injuries, was the best on record at 0.37 per million man hours worked. This was a notable achievement considering the number of large scale projects over the year such as the Lytton refinery Turnaround and Inspection, the Newport Terminal expansion, and the Kurnell decommissioning and demolition. These projects carry a higher risk due to the nature of the work involved, and the engagement of a more itinerant contract workforce. In addition to a robust contractor engagement, vetting and on-boarding process, Caltex undertook 189 safety reviews as part of its contractor safety management process. Risk management The Caltex Risk Management Framework provides a comprehensive high level view of the risks faced by Caltex, including strategic risks, business related risk and risks that are a threat to our employees or the environment. Workshops with senior staff regularly review the status of risks and determine further management needs. Quarterly governance reports are provided to the Caltex Board. At an operational level, a comprehensive suite of risk management tools are used to identify, assess and address facility and workplace risks. ENVIRONMENT Protecting the environment Caltex is committed to protecting the environments in which we operate through full compliance with regulations and standards and robust operational management. We regularly conduct internal and external monitoring to ensure that our organisation meets these standards. Caltex’s businesses are subject to a range of environmental laws and regulations as well as project and site-specific environmental licences and approvals issued by both federal and state governments. The international operations of the businesses, including shipping activities, also work to comply with any additional international or applicable countries obligations. Our Lytton refinery, six licensed terminals across Australia (Kurnell, Banksmeadow, Mackay, Cairns, Gladstone and Port Hedland) and the Lytton lubricants manufacturing facility are operated in accordance with an ISO-14001 compliant Environment Management System. These systems are subject to external surveillance audits to ensure continued compliance to the 14001 standard. In 2017, companies in the Caltex Group held 21 environmental protection licences relating to the Lytton refinery, 11 terminals, six marketing facilities, one aviation refuelling facility, our lubricants manufacturing facility and a bulk shipping facility. Any instances of non-compliance against these licences were reported to the environmental regulator. All significant spills and environmental incidents were recorded and reported as required to government authorities. Caltex maintains emergency response plans to respond to and minimise the potential severity of environmental incidents. We conduct thorough investigations when an actual or potential significant environmental incident occurs to understand the cause and identify corrective actions to prevent similar events. 27 • Continued focus on energy efficiency projects at our Lytton refinery. • Evaluation of solar installations across our company operated WA service station network. We also recognise that climate related risks are just one part of our broader corporate ESG governance framework and to this end we considered that our historical climate related risk reporting via the Carbon Disclosure project (CDP) can be effectively reported in the future via an integrated annual report. Our participation in the CDP for over the past five years has provided a valuable framework to enhance our management and internal communication on climate change. Over this time our Scope 1 and 2 combined emissions have reduced from 2.1m tonnes to 0.9m tonnes per annum. A focus on energy efficiency continues at our Lytton Refinery, which is responsible for 97% of our total annual Scope 1 emissions. A safeguard mechanism was implemented by the Clean Energy Regulator (CER) to ensure that emissions reductions purchased by the Government are not offset by significant increases in emissions above business- as-usual levels elsewhere in the economy. The safeguard mechanism commenced on July 2016 and in mid December 2017, the CER issued Caltex Australia Limited with a calculated emissions baseline determination for a baseline of 711,162 tonnes of CO2. This determination has effect from July 2016 to June 2019. Caltex continues to support greenhouse gas reduction policies which maintain the international competitiveness of Australian industries such as petroleum refining. Total Scope 1 and Scope 2 emissions FY12 13 FY13 14 FY14 15 FY15 16 FY16 17 Scope 1, metric tonnes of CO2- equivalent Scope 2, metric tonnes of CO2- equivalent 1,849,610 1,704,466 938,680 733,537 737,663 288,640 269,848 197,970 178,273 183,784 Sustainable Operations Regular internal audits are carried out to assess the efficacy of management systems to prevent environmental incidents, as well as to control other operational risks. Improvement actions determined through the audit process are reviewed by the Board’s OHS & Environmental Risk Committee and senior management. Caltex Soil Remediation Facility The Caltex Soil Remediation Facility located at the Caltex Kurnell Terminal continues to operate and to date has negated approximately 20,000 tonnes of soil from going to landfill. This equates to over 1,000 truckloads of soil otherwise destined for Sydney landfill. Once remediated, the contaminated soil is re-used within the Kurnell Terminal as part of the ongoing demolition and remediation project of the former refinery site. This reduces the volume of quarried material Caltex would otherwise have to import to the site for levelling works. Climate change At Caltex, climate related risk is overseen by the Board’s OHS & Environmental Risk Committee. Caltex engages with federal government departments and regulators directly and indirectly via industry groups on climate change policy and legislation, to ensure material risks to our business are both understood and can be effectively managed. Prioritisation is based on the anticipated material impact of the mitigated risk and likelihood rating derived from a cross functional review of the Caltex risk management framework. Caltex has undertaken a review on the following climate related risks to our business: • Risks driven by changes in physical climate parameters. • Risks driven by changes in other climate-related developments. • Risks driven by changes in regulation. The opportunities that we have identified while undertaking our risk review include: • Implementation of relevant Task Force on Climate-related Financial Disclosures recommendations. Metric tonnes of CO2 equivalent 1,800,000 1,350,000 900,000 450,000 0 t r o p e R l a u n n A 7 1 0 2 28 I A L A R T S U A X E T L A C 12–13 13–14 14–15 15–16 16–17 12–13 13–14 14–15 15–16 16–17 Years SCOPE 1 SCOPE 2 Case Study Powered by the sun Visit the link for rich online content. http://microsites. caltex.com.au/ Annualreports/ 2017/ Caltex continues to look at ways to further improve its portfolio-wide energy efficiency and is reviewing ways to use smart metering, smart switchboards, demand management and whole-of-life asset efficiency assessments. The review will include continued LED upgrades and solar evaluations at our highest electricity consuming sites. An energy review last winter at two sites in Western Australia compared a new site designed with our broader convenience offering in mind with a well-established service station focused on fuel sales. The comparison of the different sites helped Caltex understand the major areas of energy use and identify opportunities to improve energy efficiency and reduce costs. Refrigeration, air conditioning and lighting are major users of energy at both new and old sites which can be improved with insulation, new technology and LED lighting, alongside training for the employees in our stores. Both reviews also identified that we could achieve more than 25% reduction in our electricity use by embracing solar energy while future-proofing sites for batteries. This would also give the potential to support the charging of electric vehicles from renewable sources in the future. As a result of these findings, Caltex embarked on a solar photovoltaic (PV) panel pilot trial at the two sites in July 2017. This trial found that using solar PV panels improved energy efficiency by over 30%, reduced peak demand and delivered a greenhouse gas emissions reduction of over 20%. The initial pilot success resulted in broader trials which have now commenced at additional sites with a view to scale up, initially in Western Australia in 2018, and to explore further rollout potential on the eastern seaboard and in South Australia. 29 Energy efficiency and greenhouse gas emissions During the year Caltex continued to implement greenhouse gas emissions related reduction activities to improve energy efficiency within our operations. This included the ongoing installation of lower energy usage light fittings in new service station canopy designs. These activities have reduced energy usage as well as operational and maintenance costs at current service station locations. Furthermore, energy audits conducted at service station sites in 2017 have identified efficiency opportunities which will be tested in 2018, including smart switchboards and demand response/smart metering solutions. In 2017, Lytton refinery’s site Energy Intensity Index (EII) was 98.8, a slight increase on 2016 as a result of unit outages throughout the year. Reporting under the National Greenhouse and Energy Reporting Scheme continued in 2017. Scope 1 emissions are from energy sources owned and controlled by Caltex, and Scope 2 emissions are purchased energy from electricity, heat or steam. Caltex’s Scope 1 and Scope 2 emissions increased slightly from the previous year given Lytton refinery’s increased throughput (Scope 1) and as a result of an increase in the Caltex operated service station network (Scope 2). Infrastructure, integrity and product stewardship Reliable, quality supply and a strong infrastructure network are keystones of Caltex’s ability to meet Australia’s transport fuel needs. Product quality specialists at Caltex oversee the integrity of fuel through our supply chain, including shipping, manufacturing, storage and delivery systems, to ensure that our customers receive high quality products, our legal and regulatory obligations are met and performance is consistently high. Our quality specialists work with customers to improve performance and efficiency and develop new products to meet their needs. Underground tank replacement and monitoring Caltex reduces potential environmental risks by actively monitoring our Underground Petroleum Storage Systems (UPSS), which are used at both service stations and depots. The 2017 program prioritised the replacement of UPSS at 12 sites. Since the program’s inception in 2007, underground tanks at 146 sites have been replaced. Waste management The Australian Packaging Covenant (APC) is a sustainable packaging initiative which aims to change the culture of business to design more sustainable packaging, increase recycling rates and reduce packaging litter. As a signatory to the APC, Caltex is pleased to report 100% compliance among our product suppliers for our Star Mart brand. With the introduction of our fresh food offer branded under The Foodary, we are actively working with our suppliers on packaging design, and incorporating recycled content into primary private label packaging. Sustainable Operations Caltex in the Community At Caltex, we value our role in working with our operating communities to create meaningful and sustainable impacts. Our approach Whether providing high quality fuel or everyday convenience to our customers, we consider the environmental, social and governance (ESG) risks associated with all our business activities. We recognise that our stakeholders want companies to be more transparent about communicating their ESG frameworks, investments and any related risks. Our people in the community We know that our employees are also passionate about our communities and making a positive, sustainable impact. Caltex employees regularly donate a percentage of their pre-tax salary to a range of community programs, with Caltex matching their contributions dollar-for-dollar. Together, we raised more than $90,000 for nine charity partners in 2017. A number of Caltex employees also volunteered at non-profit organisations including The Clontarf Foundation and The Smith Family, to help build capacity and deliver the critical work of these organisations. Caltex Community Partnerships Beyond our employee engagement initiatives, our strategic social investments focus on three core areas — road safety, youth education and children’s health. Our aim is to contribute to the quality of life for our operating communities. Our long-standing partnerships with various local and national charitable organisations are evidence of our shared deep commitment to improving our society’s wellbeing through a diverse range of initiatives. t t r r o o p p e e R R l l a a u u n n n n A A 7 7 1 1 0 0 2 2 30 30 I I A A L L A A R R T T S S U U A A X X E E T T L L A A C C Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ Caltex in the Community Make-A-Wish Australia Since our partnership began in 2013, more than $1.2 million has been raised for Make-A-Wish Australia by Caltex stores and our employees $1.2M Caltex Best All Rounder Award For 32 years, Caltex has recognised the best students in Australia’s secondary schools last year, with 2,120 students receiving the Caltex Best All Rounder Award 2,120 students Building the capability of our youth We believe access to education can change life outcomes for individuals and so are keen supporters of educational initiatives that are having this impact. Since 2011 Caltex has supported The Clontarf Foundation which aims to improve the education, discipline, life skills, self-esteem and employment prospects of young Aboriginal and Torres Strait Islander men. We are enormously proud to support Clontarf’s work with our 2017 funding covering its staff costs to provide full-time mentoring to almost 6,000 young Aboriginal and Torres Strait Islander men across its nation-wide network of 87 academies. Further to this, 527 of these participants were Year 12 school leavers, enabling Clontarf to guide each of these leavers to successfully transition into employment, training or further study. Caltex’s support commenced in 2011, and since then we continue to further deepen our partnership by providing other valuable opportunities for Clontarf participants to further learn and grow. An example was in late 2017, when a group of Year 10 boys from Moree in New South Wales visited our Lytton refinery – from the control room to the chemical testing laboratory, the students came away with a better understanding of the complex environment of our oil production plant. Driving home the road safety message Safety is at the core of everything we do at Caltex, and we want to ensure that safety is top of mind for motorists whenever and wherever they travel. This is why we value being a founding partner of the Australian Road Safety Foundation’s Fatality Free Friday (FFF), Australia’s only national community based road safety initiative. Held annually since 2007, the program promotes a Fatality Free Friday to reinforce safe driving messages, and aims to reduce the devastating impact of road trauma. Caltex reinforces driver safety messages at our various sites and stores. Internally, we also foster higher awareness and understanding of driver safety by encouraging our employees to pledge their FFF support online, while our Operational Excellence and Risk team has prepared a range of support materials including toolbox talks. Granting life-changing wishes Since 2013, Caltex staff and customers have supported Make-A-Wish Australia by raising much needed funds to help make the wishes of seriously ill children and teenagers come true through the Star Mart Wish Drive. In 2017, 134 Caltex stores across Australia participated in this month-long campaign, with over $160,000 raised through gold coin collections and on-site activities. This takes our total funds raised for Make-A-Wish to more than $1.2 million since partnering together in 2013. 31 Two years ago, at the Clontarf Academy as part of the Endeavour Sports High School, Darcey Moran could not have imagined he would be working at Australia’s largest liquid fuel import terminal as part of his two year traineeship at Caltex. Combining paid work, training and school, Darcey is now working one day a week at our Kurnell terminal while completing his High School Certificate (HSC) and Business Studies course. Upon completion, Darcey will earn an industry recognised national qualification as well as credit towards his HSC. Clontarf’s CEO, Gerard Neesham, says, “That’s a key goal for Clontarf – to prepare the boys in our program for life after school and build practical knowledge and skills that support their qualifications.” For Darcey, “The people I work with at Caltex are really welcoming, and I’ve already learnt so much from them. Also, Clontarf has helped me to be more disciplined and value teamwork. I now think the sky’s the limit, anything is possible – just give it a go!” Case Study The sky’s the limit for Darcey Visit the link for rich online content. http://microsites.caltex.com.au/ Annualreports/2017/ Sustainable Operations t r o p e R l a u n n A 7 1 0 2 32 I A L A R T S U A X E T L A C The Kids’ Cancer Project fuelled by Caltex raised over $200,000 in August 2017 Our financial and in-kind support in 2017 for various community groups remained strong, and included the following: • Caltex Lytton refinery workers rolled up their sleeves to donate 155 blood and plasma collections to the Australian Red Cross Blood Service. • We fuelled the Kids’ Cancer Project’s big yellow bus to travel nearly 10,000km across Australia’s east coast to raise awareness of the importance of investing in scientific research to help children with cancer. This month-long drive in August 2017 raised over $200,000 in pledged donations, equating to 1.4 scientists employed for a year. • Lytton refinery staff volunteered at the Wynnum Community “Meals for the Homeless” initiative. • Caltex partnered with the Port of Brisbane to present a “Safety 1 Forum”, which showcased the importance of safety and mental health across the business and at home. • We launched a community art competition in December 2017 to celebrate the recent upgrade of our Newport Fuel Terminal in Victoria, with the winner’s artwork to be recreated on the largest of our 19 tanks on site. We have engaged local government representatives to be part of the judging panel, and the winner will be announced in August 2018. • Our Sydney corporate head office employees took part in The Smith Family’s annual Christmas Toy and Book Appeal by donating new toys and books to be given to children in need. Motivated to change our young drivers’ behaviour Another safety initiative Caltex supports is Motorvation, a unique program designed to change young driver attitudes and behaviour. The program provides driver tuition to young people aged 15 to 20 years with an aim to decrease risk-taking and collision risk, and ultimately create safer drivers. Our support of Motorvation began in 2013, when we initially supplied the fuel needed to deliver the 40-50 courses annually across the eastern states of Australia. Two years later, we increased our support to include financial sponsorship, aiding Motorvation to visit more secondary schools and youth organisations. Recognising our best all rounders The Caltex Best All Rounder Award has earned a reputation for being one of Australia’s most respected secondary education recognition programs. It has been presented to thousands of final-year students, acknowledging their all-round contributions to their schools and communities. Now in its 32nd year, the program has seen participation steadily growing, with last year around 75% of all secondary schools in Australia taking part, and 2,120 students receiving the award. Our employees also get involved by presenting the award to the worthy recipients. 31 of our people volunteered their work time to award the 2017 winners at their schools. Working together with our local communities At Caltex, we place great importance in continuously engaging key stakeholders and the surrounding communities around our sites and facilities. We do this through regular consultation with community groups, written information about our operations and a 24 hour free call line available for people with any concerns regarding our Lytton refinery. 2017 FINANCIAL REPORT FOR CALTEX AUSTRALIA LIMITED ACN 004 201 307 Contents Directors’ Report Financial Statements 34 77 Comparative Financial Information 120 Replacement Cost of Sales Operating Profit Basis of Accounting Shareholder Information Directory 121 122 124 The 2017 Financial Report for Caltex Australia Limited includes: • Directors’ Report • Lead Auditor’s Independence Declaration • Directors’ Declaration • Independent Auditor’s Report to the Shareholders of Caltex Australia Limited • Consolidated Income Statement • Consolidated Statement of Comprehensive Income • Consolidated Balance Sheet • Consolidated Statement of Changes in Equity • Consolidated Cash Flow Statement • Notes to the Financial Statements for the year ended 31 December 2017 Caltex Group For the purposes of this report, the “Caltex Group” refers to: • Caltex Australia Limited (Caltex), the parent company of the Caltex Group listed on the Australian Securities Exchange (ASX) • Major operating companies, including Caltex Australia Petroleum Pty Ltd • Wholly owned entities and other entities that are controlled by the Caltex Group 33 t r o p e R l a u n n A 7 1 0 2 34 I A L A R T S U A X E T L A C Directors’ Report The Board Introduction The Board of Caltex Australia Limited presents the 2017 Directors’ Report (including the Remuneration Report) and the 2017 Financial Report for Caltex Australia Limited (Caltex) and its controlled entities (Caltex Group) for the year ended 31 December 2017 to shareholders. An Independent Audit Report from KPMG, as external auditor, is also provided. Board of directors The Board of Caltex Australia Limited comprises Steven Gregg (Chairman), Julian Segal (Managing Director & CEO), Trevor Bourne, Melinda Conrad, Bruce Morgan, Barbara Ward AM, and Penny Winn. The following changes to the composition of the Board have occurred since 1 January 2017: • Mr Greig Gailey retired as Chairman of the Caltex Board from August 2017 • Mr Steven Gregg was appointed as Chairman of the Caltex Board from August 2017 • Ms Melinda Conrad was appointed to the Caltex Board as an Independent, Non-executive Director, effective 1 March 2017. 1 2 3 4 5 6 7 1 Steven Gregg Chairman and Independent, Non-executive Director Date of appointment: 9 October 2015 Appointed Chairman: 18 August 2017 Board committees: Nomination Committee (Chairman) Steven Gregg has over 25 years of investment banking experience in Australia and internationally and brings to the Board extensive executive, corporate finance, strategy, and mergers and acquisitions experience. Mr Gregg has held various roles with ABN AMRO, most recently as Global Head of Investment Banking and the CEO of the United Kingdom. Following this, Steven was a Partner in the Strategy and Financial Institutions practice at McKinsey & Company in Sydney and internationally. Mr Gregg is a director of Challenger Limited, Challenger Life Company Limited, Lorna Hodgkinson Foundation, Tabcorp Holdings Limited and William Inglis & Son Limited. He is the Chairman of Unisson Disability Limited and a trustee of the Australian Museum. He has previously served as Chairman of Goodman Fielder Limited and Austock Group Limited, and was a member of the Grant Samuel non-executive advisory board. Mr Gregg holds a Bachelor of Commerce from the University of New South Wales. 2 Julian Segal Managing Director & CEO Date of appointment: 1 July 2009 Julian Segal joined Caltex from Incitec Pivot Limited, a leading global chemicals company, where he served as the Managing Director & CEO from June 2005 to May 2009. Prior to Incitec Pivot, Mr Segal spent six years at Orica in a number of senior management positions, including Manager of Strategic Market Planning, General Manager – Australia/Asia Mining Services, and Senior Vice President – Marketing for Orica Mining Services. Mr Segal is a director of the Australian Institute of Petroleum Limited (appointed 1 July 2009). Mr Segal holds a Bachelor of Science (Chemical Engineering) from the Israel Institute of Technology and a Master of Business Administration from the Macquarie Graduate School of Management. 3 Trevor Bourne Independent, Non-executive Director Date of appointment: 2 March 2006 Board committees: OHS & Environmental Risk Committee (Chairman), Human Resources Committee and Nomination Committee Trevor Bourne brings to the Board broad management experience in industrial and capital-intensive industries, and a background in engineering and supply chain. From 1999 to 2003, he served as CEO of Tenix Investments. Prior to Tenix, Mr Bourne spent 15 years at Brambles Industries, including six years as Managing Director of Brambles Australasia. He has also previously worked for Incitec Pivot and BHP. Mr Bourne is Chairman of Senex Energy Limited (appointed 10 March 2015), a director of Sydney Water Corporation (appointed February 2014) and was recently appointed as a director of Virgin Australia Holdings Limited (appointment 1 January 2018). He was previously a director of Origin Energy Limited (from February 2000 to November 2012). Mr Bourne holds a Bachelor of Science (Mechanical Engineering) from the University of New South Wales and a Master of Business Administration from the University of Newcastle, and is a Fellow of the Australian Institute of Company Directors. 4 Melinda Conrad Independent, Non-executive Director Date of appointment: 1 March 2017 Board committees: Audit Committee, OHS & Environmental Risk Committee and Nomination Committee Melinda Conrad brings to the Board expertise in strategy and governance and a background in retail and technology-led transformation. Ms Conrad is currently a non-executive director of ASX Limited, OFX Group Limited and The George Institute for Global Health. She is also a member of the ASIC Director Advisory Panel and the Australian Institute of Company Directors Corporate Governance Committee. Ms Conrad has previously served as a non-executive director of The Reject Shop Limited, David Jones Limited, APN News & Media Limited and the Garvan Medical Research Institute Foundation. Ms Conrad held executive roles at Harvard Business School, Colgate-Palmolive, several retail businesses as founder and CEO, and in strategy and marketing advisory. Ms Conrad holds a Bachelor of Arts (Hons) from Wellesley College in Boston, and a Master of Business Administration from Harvard Business School, and is a Fellow of the Australian Institute of Company Directors. 5 Bruce Morgan Independent, Non-executive Director Date of appointment: 29 June 2013 Board committees: Audit Committee (Chairman), Nomination Committee and OHS & Environmental Risk Committee Bruce Morgan brings to the Board expertise in financial management, business advisory services, risk and general management. He is the Chairman of Sydney Water Corporation and Redkite, and a director of Origin Energy Limited (appointed November 2012), the University of New South Wales Foundation and the European Australian Business Council. Prior to this, Mr Morgan was a partner with professional services firm PricewaterhouseCoopers (PwC) for over 25 years, where he practised as an audit partner with a focus on the energy and mining sectors. He was previously Chairman of the PwC Board and a member of the PwC International Board. Prior to that, he was managing partner of PwC’s Sydney and Brisbane offices. Mr Morgan is a Fellow of the Australian Institute of Company Directors and Chartered Accountants Australia and New Zealand, and holds a Bachelor of Commerce (Accounting and Finance) from the University of New South Wales. 6 Barbara Ward AM Independent, Non-executive Director Date of appointment: 1 April 2015 Board committees: Human Resources Committee (Chairman), Audit Committee and Nomination Committee Barbara Ward brings to the Caltex Board strategic and financial expertise in senior management roles, including as Chief Executive Officer of Ansett Worldwide Aviation Services and General Manager Finance at TNT Limited. Ms Ward also served as a Senior Ministerial Adviser to the Honourable Paul Keating. Ms Ward is a director of Qantas Airways Limited and various Brookfield companies. An experienced director, she has previously served on the boards of various public companies including the Commonwealth Bank of Australia, Lion Nathan Limited and Multiplex Limited, and public sector entities, including as Chairman of Country Energy and, most recently, the Sydney Children’s Hospital Foundation. Ms Ward is a member of the Australian Institute of Company Directors and holds a Bachelor of Economics and a Master of Political Economy from the University of Queensland. 7 Penny Winn Independent, Non-executive Director Date of appointment: 1 November 2015 Board committees: OHS & Environmental Risk Committee, Human Resources Committee and Nomination Committee Penny Winn brings to the Board Australian and international strategic, major transformation and business integration, technology and retail marketing experience. Prior to her appointment to Caltex, Ms Winn was Director Group Retail Services with Woolworths Group Limited, and she has over 30 years of experience in retail with senior management roles in Australia and internationally. Ms Winn is Chairman of Port Waratah Coal Services Ltd, a director of CSR Limited and has been recently appointed a director of Goodman Limited and Goodman Funds Management Limited. Ms Winn is a member of the University of Technology, Sydney (UTS) Business School’s Advisory Board and a graduate of the Australian Institute of Company Directors. She has previously served as a director of a Woolworths business, Greengrocer.com, a Myer business, sass & bide, and Quantium Group and was a member of the Australian Payments Clearing Association’s CECS Advisory Council. Ms Winn holds a Bachelor of Commerce from the Australian National University and a Master of Business Administration from the University of Technology, Sydney. 35 Directors’ Report continued Leadership Team 1 2 3 4 1 Andrew Brewer Executive General Manager, Transformation Andrew Brewer was appointed to this position in 2017. He is an experienced senior executive in the energy and resources sector. Commencing his career as a professional electrical engineer, Andrew has held leadership roles in engineering, project management, maintenance, reliability, operations, business strategy, planning and general management. Andrew's career has spanned the minerals processing, resources and energy industries across Australia and in Canada where he was Downstream Country Chair and General Manager of the Burnaby oil refinery for Chevron Canada. Andrew also previously managed the Kurnell refinery. 2 Viv Da Ros Chief Information Officer Viv Da Ros was appointed to this position in December 2016 and is responsible for leading the technology transformation program at Caltex. He is a commercially-driven senior technology executive focused on customer-centric, innovative solutions which deliver operational efficiencies and engagement. His nearly 30 years of experience includes senior leadership positions in Australia, Asia and Europe, predominantly in the retail sector with the ASW Group, Tesco, KPMG and Dairy Farm International. Viv holds a Master of Business Administration from Manchester Business School and a Master of Project Management from the University of Technology, Sydney. 5 6 3 Simon Hepworth Chief Financial Officer Simon Hepworth was appointed to this position in 1999. He joined Ampol in 1996, after 10 years with Arthur Andersen. He is responsible for Finance, accounting and decision support, Treasury, Taxation, Investor Relations, Information Technology and procurement. Simon holds a Bachelor of Arts and a Masters of Applied Finance. He is a member of the Institute of Chartered Accountants in England and Wales. He is also a member of the Australian Institute of Company Directors. 7 8 t r o p e R l a u n n A 7 1 0 2 36 I A L A R T S U A X E T L A C 7 Joanne Taylor Executive General Manager, Human Resources Joanne Taylor joined Caltex in 2016. She is an accomplished human resources leader, having worked in human resources and operational roles for businesses such as McDonald’s Australia, Westpac, The Star and The Australian Industry Group. Her last role at McDonald’s was Senior Vice President Human Resources, Corporate Communications and Supply Chain. Prior to this, her roles included leading the franchise and company operations across New South Wales and the Australian Capital Territory for approximately 290 retail stores. Joanne holds a Bachelor of Commerce from the University of New South Wales. 8 Louise Warner Executive General Manager, Fuels & Infrastructure Appointed as Caltex Australia’s Executive General Manager, Fuels & Infrastructure in 2017, Louise Warner is responsible for ensuring competitive reliable fuel supply for our customers. Louise joined Caltex in 1999 and her career has spanned a range of roles within the company, starting as a process engineer at the Kurnell refinery. Louise gained commercial and trading experience through her secondment to Chevron UK. Recently, she was responsible for successfully establishing Caltex Australia’s first overseas operation, Ampol Singapore, which includes the company’s global trading and shipping function. Louise holds a Bachelor of Engineering (Chemical) from the University of New South Wales. 37 4 Richard Pearson Executive General Manager, Convenience Retail Appointed in August 2017, Richard Pearson is accountable for leading the transformation of Caltex’s retail and consumer fuel business. Richard has worked in retail and consumer goods for twenty years in Australia and the UK with a broad range of leadership experience across commercial functions. Before joining Caltex, Richard was a member of the leadership team at Coles Supermarkets where he was most recently the Supply Chain & Strategy Director. Prior to this, Richard was the Merchandise Director and the Director responsible for Coles Express. Richard holds a Bachelor of Arts from Cambridge University. 5 Lyndall Stoyles Executive General Manager, Legal and Corporate Affairs Appointed as Executive General Manager Legal and Corporate Affairs in October 2016, Lyndall Stoyles manages Caltex’s legal, secretariat, internal audit, compliance and corporate affairs teams. As Executive General Manager Legal and Corporate Affairs, she is responsible for providing legal advice to Caltex’s Board, CEO and broader leadership team. She is also Company Secretary to the Board. Lyndall has more than 20 years’ experience in advising on competitor, commercial and corporate head office legal issues. Prior to joining Caltex, Lyndall was Group General Counsel and Company Secretary for former logistics business Asciano and spent more than a decade with Clayton Utz advising on competition, commercial and corporate law issues in a broad range of industries. Lyndall holds a Diploma of Law/Master of Law from the University of Sydney and is a member of the Australian Institute of Company Directors. 6 Alan Stuart-Grant Executive General Manager, Strategy and Corporate Development Appointed as Executive General Manager, Strategy and Corporate Development in November 2017, Alan Stuart-Grant manages Caltex’s strategy, corporate development and M&A activities. Prior to joining Caltex, Alan held a senior position in the Oil and Gas department of Glencore plc, and prior to that spent more than a decade in private equity and investment banking, working in Sydney, London and Singapore. Alan holds a Bachelor of Science (Business Administration) degree from the University of Bath, and is also a member of the Australian Institute of Company Directors. Operating and financial review The purpose of the operating and financial review (OFR) is to enhance the periodic financial reporting and provide shareholders with additional information regarding the Group’s operations, financial position, business strategies and prospects. The review complements the Financial Report on pages 77 to 119. The OFR may contain forward-looking statements. These statements are based solely on the information available at the time of this report, and there can be no certainty of outcome in relation to the matters to which the statements relate. Company overview Caltex, including predecessor companies, has safely and reliably fuelled the needs of Australian motorists and businesses for more than a century. Caltex is one of Australia’s leading transport fuel suppliers and convenience retailers and is listed on the Australian Securities Exchange. The head office is in Sydney, and the company has approximately 4,700 employees. Caltex aims to be the market leader in complex supply chains and the evolving convenience marketplace, by delivering the fuel and other everyday needs of its diverse customers through its networks. The principal activities of Caltex during the year were the purchase, refining, distribution and sale of petroleum products and the operation of convenience stores throughout Australia and the north island of New Zealand under Gull NZ. There were no significant changes in the nature of Caltex’s principal activities or in the state of affairs during the financial year. At Lytton in Brisbane, Caltex manufactures fuels including LPG, petrol, diesel and jet fuel, lubricants, greases and other small amounts of fuel oil and speciality products. Caltex also buys refined products on the open market both overseas and locally through our shipping and trading entity Ampol. The products that Caltex manufactures and imports are marketed and distributed to retail and commercial consumers and are supplied via a network of pipelines, terminals, depots, barges and company-owned and contracted transport fleets. t r o p e R l a u n n A 7 1 0 2 38 I A L A R T S U A X E T L A C Group strategy Over the past five years, Caltex has transformed from a refiner-marketer through to a leading integrated transport fuels business, with a largely franchised convenience retail business. In 2016, we launched our new vision, the “Freedom of Convenience”, announcing our intention to continue our transformation from being the leading provider of transport fuels to a much more diverse organisation that operates across complex supply chains and the evolving retail convenience marketplace. In 2017, Caltex made the decision to change its operating model by establishing two inter-dependent, but different businesses which require separate cultures, processes and systems, both with significant growth options. The company has merged Supply, B2B, Refining and Infrastructure into one business unit (Fuels & Infrastructure) to better optimise our value chain. Convenience Retail will focus on the company’s consumer-facing petrol and convenience (P&C) business. As part of this decision to optimise the existing operating model, Caltex identified initial expected cost savings of approximately $60 million (before tax) per annum, with the full annual run rate expected to be achieved by the end of the first quarter of 2018. Associated restructuring costs of $23 million (including redundancy costs, other cash and non-cash costs) were recognised in 2017. The cost savings include headcount reduction of approximately 120 roles across both operational and support functions and other identified cost savings. The operating model review is continuing with a focus on further enhancing our capabilities and competitiveness, including the delivery of further efficiencies through more fit for purpose operating models for each business. Caltex will keep the market regularly updated as this review and other phases of our transformation progress. The strategy outlined below has been updated to reflect the decision to establish two inter-dependent operating businesses. The “Protect and Grow” aspect of the strategy is focused on capturing the many opportunities that exist to continue to enhance and expand the Fuels & Infrastructure business. In the “Extend” aspect of the strategy, Caltex will build on its current assets, capabilities and customer base to develop the Convenience Retail business in both existing and new adjacent markets. Directors’ Reportcontinued Caltex’s strategy – overview Our Strategy Freedom of Convenience To be the market leader in complex supply chains and the evolving convenience marketplace, by delivering the fuel and other everyday needs of our diverse customers through our networks. Optimise infrastructure position Fuels & Infrastructure Grow trading and shipping Strategy Protect and Grow Convenience Retail Extend Serve business customers to protect and grow the supply base Enhance the fuel retail customer offering Create new customer solutions in the convenience marketplace Connect to win Find new ways Own it Top quartile shareholder returns for investors Make a difference for customers Safety Efficiency People Technology Fit for Purpose 39 Never stop caring Assessing each element in turn Optimise infrastructure position Maintain a relentless focus on a cost-competitive supply chain through excellence in infrastructure and refinery management and being proactive in adapting to changing market dynamics and pursuing new infrastructure opportunities. Grow trading and shipping Continue to develop and expand the capabilities and operations of Ampol. This allows Caltex to capture opportunities for value creation in sourcing and delivering product, and enables international expansion into the Asia Pacific region. Protect and grow supply base Execute organic and inorganic strategies to increase marketing volumes in target regions to support long term infrastructure investment and competitive supply. Enhance the fuel retail customer offering Continue to develop elements of the fuel site retail offer which will attract more customers to Caltex sites and increase customers’ spend while there. Create new customer solutions in the convenience marketplace Leverage Caltex’s existing strong consumer-facing business, including our network of over 900 retail sites and over three million weekly customer visits, to build a new and differentiated convenience offer for customers across multiple formats, products, locations and channels. All of these elements of strategy are underpinned by a strong focus on continually enhancing Caltex’s capabilities and competitiveness through: • Safety – systematically managing both personal and process safety across the business to drive towards zero injuries and environmental harm. • Efficiency – continuing to drive down costs and utilise assets more efficiently to ensure an industry-leading cost structure. • People – continuing to invest in our people to strengthen organisational capability and agility. • Technology – continuing to invest in new technologies in order to drive operational efficiencies. • Fit for Purpose – culture, metrics and measurement will vary between the two businesses. Through the strategies outlined above, Caltex is committed to growing earnings by capturing opportunities across all elements of its existing business, as well as through extending into adjacent areas. Enhance capabilities and competitiveness Operating and financial review continued Group strategy continued In pursuing this clear growth agenda in both the “Protect and Grow” and “Extend” aspects of the business strategy, Caltex will continue to assess potential acquisitions. These will only be pursued, however, where the strategic rationale is compelling and they deliver appropriate risk adjusted returns for shareholders. Caltex’s measure of success continues to be to safely and reliably deliver top quartile total shareholder returns. Caltex Group results 31 December 2017 On an historical cost profit basis, Caltex recorded an after-tax profit of $619 million for the 2017 full year, including significant items of $14 million loss. This compares with the 2016 full year profit of $610 million, which included no significant items. The 2017 result includes a product and crude oil inventory gain of $12 million after tax. The 2017 total inventory gain of $12 million compares with an inventory gain of $86 million after tax in 2016. A reconciliation of the underlying result to the statutory result is set out in the following table: Reconciliation of the underlying result to the statutory result Net profit attributable to equity holders of the parent entity Deduct/add: Significant items (gain)/loss Deduct/add: Inventory (gain)/loss RCOP NPAT (excluding significant items) 2017 $m (after tax) 2016 $m (after tax) 619 14 (12) 621 610 – (86) 524 On an RCOP 1 basis, Caltex recorded an after-tax profit for the 2017 full year of $621 million. This compares with an RCOP after-tax profit of $524 million for the 2016 full year, excluding significant items. $m 700 600 500 400 300 200 100 0 Caltex RCOP NPAT* ■ RCOP NPAT 1H ■ RCOP NPAT 2H 377 314 320 270 261 161 197 171 173 151 113 307 251 254 2011 2012 2013 2014 2015 2016 2017 * RCOP Net profit after tax, excluding significant items t r o p e R l a u n n A 7 1 0 2 40 I A L A R T S U A X E T L A C 1. Replacement cost of sales operating profit (RCOP) excluding significant items (on a pre- and post-tax basis) is a non-International Financial Reporting Standards (IFRS) measure. It is derived from the statutory profit adjusted for inventory (gains)/losses, as management believes this presents a clearer picture of the company’s underlying business performance, and is consistent with the basis of reporting commonly used within the global refineries industry. This is unaudited. RCOP excludes the unintended impact of the fall or rise in oil and product prices (a key external factor). It is calculated by restating the cost of sales using the replacement cost of goods sold rather than the historical cost, including the effect of contract based revenue lags. Directors’ Reportcontinued Caltex Group Results 31 December 2017 continued Dividend The Board has declared a final dividend of 61 cents per share (fully franked) for the second half of 2017. Combined with the interim dividend of 60 cents per share for the first half, this equates to a total dividend of 121 cents per share for 2017, fully franked. This equates to a total dividend of 121 cents per share for 2017, fully franked. This compares with a total dividend payout of 102 cents per share (fully franked) for 2016. This is in line with a target dividend payout ratio of 40-60% of RCOP NPAT. Income statement For the year ended 31 December 2017 1. 2. Total revenue 1 Total expenses Replacement cost earnings before interest and tax Finance income Finance expenses 3. Net finance costs 4. 5. Income tax expense 2 Replacement cost of sales operating profit (RCOP) Significant items gain/(loss) after tax Inventory gain/(loss) after tax Historical cost net profit after tax Interim dividend per share Final dividend per share Basic earnings per share Replacement cost (excluding significant items) Historical cost (including significant items) Discussion and analysis – Income statement 2017 $m 21,424 (20,489) 935 3 (70) (67) (247) 621 (14) 12 619 60c 61c 238c 237c 2016 $m 17,935 (17,122) 813 7 (80) (73) (216) 524 – 86 610 50c 52c 199c 232c 41 1. Total revenue ▲ 19% 2. Total expenses – replacement cost basis ▲ 20% Total revenue increased primarily due to the increase in world petroleum product prices, which reflects the rise in world crude oil prices, and the impact of higher refiner margins (a component of refined product prices). Product prices are denominated in US dollars. This increase was partly offset by the rise of the Australian dollar. The weighted average Brent crude oil price in 2017 was US$54/bbl, compared to US$44/bbl in 2016. Total expenses also increased primarily as a result of higher replacement cost of goods sold due to the higher price of refined product. Includes other income of $2 million (2016: $2 million) less the significant item loss of $14 million (2016: nil). 1. 2. Excludes tax payable on inventory gain of $6 million (2016: $37 million tax benefit) and excludes tax cost on significant items of $10 million (2016: nil). Operating and financial review continued Income statement continued RCOP EBIT breakdown 1 Caltex Refiner Margin (CRM) $641m CRM represents the difference between the cost of importing a standard Caltex basket of products to eastern Australia and the cost of importing the crude oil required to make that product basket. The CRM calculation basically represents: average Singapore refiner margin + product quality premium + crude discount/(premium) + product freight – crude freight – yield loss. Transport fuels margin $1,188m US dollar CRM was higher in 2017 at US$13.02/bbl, compared with US$10.50/bbl for 2016. In AUD terms, the CRM was 10.67 Australian cents per litre in 2017, compared with 8.88 Australian cents per litre in 2016. Total refinery production in 2017 of all products was 6.2 billion litres, compared with 6.4 billion litres in 2016, reflecting the closure for turnaround and inspection (T&I) maintenance work that occurred in 2017. Transport fuels comprise petrol, diesel and jet. The transport fuels margin consists of the earnings on these products within the Supply and Marketing segment and represents the integrated sourcing, distribution and sales margin. 2017 margins benefited from the contributions of the Gull NZ and Milemaker acquisitions. Premium domestic fuel sales were 4.8 billion litres in 2017, compared with 4.4 billion litres in 2016. Caltex’s overall domestic transport fuel sales volumes have increased 3% in 2017. Total retail diesel margins have continued to grow strongly, driven by increased sales of the premium diesel product, Vortex Diesel, and as a result of growth in the diesel vehicle market. The higher transport fuel sales volumes reflected an increase in Jet and Vortex Diesel sales partly offset by declining petrol sales. The decline in unleaded petrol sales is driven by the substitution to vehicles requiring diesel fuels and efficiencies to internal combustion. Jet volumes increased 6%, driven by increased domestic capacity and a high win rate of new business. Lubricants and specialties margin Lubricants and specialties products include finished lubricants, base oils, liquefied petroleum gas, petrochemicals, wax and marine fuels. t r o p e R l a u n n A 7 1 0 2 42 $83m Non-fuel income $150m Operating expenses ($1,052m) I A L A R T S U A X E T L A C Other ($75m) RCOP EBIT excluding significant items $935m Non-fuel income includes convenience store income, franchise income, royalties, property, plant and equipment rentals, StarCard income and share of profits from distributor businesses. Non-fuel income is $27 million lower than in the prior year, driven by the short term impact of transition of around 175 franchised sites to company operations (lower royalties and other franchise fees as well as incurring costs to convert sites). Operating expenses include Supply Chain, Marketing and Corporate operating expenditure. There has been an increase of $39 million from 2016 due to: • higher depreciation and amortisation of $20 million incremental operating expenses in relation to the Milemaker and Gull NZ acquisitions, • • increased major project costs (including M&A and franchisee review), • partly offset by good cost control and a low inflationary environment. Other includes a number of miscellaneous items that include: foreign exchange impacts, other refining gross margin impacts, gain/loss on disposal of assets and subsidiary earnings. There was a net foreign exchange loss of $26 million (after hedging) in 2017. 1. The breakdown of RCOP shown here represents a management reporting view of the breakdown and, therefore, individual components may not reconcile to statutory accounts. Directors’ Reportcontinued Discussion and analysis – Income statement continued 3. Net finance costs ▼ 8% 4. Significant items after tax ▲ $24m 5. Inventory gains after tax ▼ $74m Net finance costs decreased by $6 million compared with 2016. The key driver of the reduction in interest cost is a lower average interest rate on borrowings, driven by savings of $5 million on repayment of subordinated notes in September 2017, partially offset by the impact of higher average daily borrowings in 2017 relative to 2016. During 2017, there were net significant items of $24 million loss ($14 million loss after tax). The significant items are a result of the announced establishment of the Franchisee Employee Assistance Fund ($20 million), restructuring and redundancy costs associated with the capability and competitiveness project Quantum Leap ($23 million), offset by the profit on sale of Caltex’s fuel oil business and the utilisation of prior period capital losses to partially offset tax expense on the profit on sale. During 2016, the Group has recognised no significant items. Inventory gains were driven by the increase in crude oil prices in 2017, with crude oil rising from US$54/bbl in December 2016 to US$64/bbl in December 2017. The crude price movement, partly offset by an increase in the Australian dollar over the period, combined with the result of hedging activity and variability in timing of purchases compared to sales, resulted in a net inventory gain of $12 million after tax, compared to inventory gains of $86 million after tax in 2016. Business unit performance Supply and Marketing delivered an EBIT result of $733 million. This result includes unfavourable externalities of $43 million, comprising a net realised loss (after hedging) on foreign exchange of $26 million (2016: a realised loss of $4 million) and a price timing lag loss of $17 million (2016: a price timing lag loss of $25 million). The underlying Supply and Marketing EBIT increased 5.1% to $776 million, excluding externalities (+2.1% excluding the impact of acquisitions made during the year). Acquisitions added approximately $22 million EBIT during the year. Caltex now has 27 new convenience retail stores operational under “The Foodary” format. Whilst there is significant variation by site (driven by site location, timing of opening, nearby competitive offers), the early results are encouraging, with strong customer feedback and an average non-fuel sales uplift of 35%. There have been some significant learnings with on-going development work around our fresh supply chain and labour model. Caltex intends to launch between 50 and 60 “The Foodary” sites and 5-10 Nashi high street convenience sites in 2018 at a capital cost of approximately $100 million, ahead of a wider roll out in later years. 43 Total Australian transport fuel volumes increased 3.4% to 16.2 BL, with commercial B2B volumes increasing 7.5% to 7.6 BL. Retail transport fuel volumes were flat at 8.6 BL. By product, total diesel volumes increased 7.3% to 7.7 BL, while total petrols decreased 2.8% to 5.7 BL, broadly in line with industry trends. Commercial diesel volumes grew 9.2% to 4.4 BL due to retention of core B2B customers, increased resource and commercial activities. Jet volumes increased 6.2% to 2.8 BL, reflecting strong market activity particularly across the East Coast and Caltex securing increased volumes from new and growing carriers. In Convenience Retail, growth across Caltex’s premium Vortex diesel (+7.2% to 2.3 BL) more than offset modest declines across its premium petrol range (Vortex 95 down 2.1% and Vortex 98, down 1.3%). Total retail diesel volumes of 3.3 BL were 4.9% above prior year (2016: 3.1 BL). Lytton Refinery delivered an EBIT of $308 million in 2017, up $103 million or 50% on the prior year (2016 EBIT: $205 million). The refinery continues to operate reliably well with sales from production of 6.1 billion litres. This was marginally below the record 2016 performance (6.2 billion litres), due to some mini-turnaround maintenance work throughout the year. The average realised Caltex Refiner Margin (CRM) 1 for the twelve months to 31 December 2017 was US$12.87 per barrel. This compares favourably to the 2016 average of US$10.29/ bbl, which approximates the longer term (10 year) average. Caltex has decided to change from its historical position of 5 year whole refinery Turnaround & Inspection (T&I) maintenance, and from 2018 will move to an annual turnaround maintenance program. Lytton capital expenditure in 2018 is expected to approximate $60 million, including T&I of approximately $30 million. Corporate costs total $106 million, up $5 million on the prior year (consistent with previous guidance). This reflects M&A and other major project costs (including Caltex’s company operating model and retail franchise network audit reviews), as well as investing in IT and retail capabilities that better position Caltex for the future. 1. The Caltex Refiner Margin (CRM) represents the difference between the cost of importing a standard Caltex basket of products to Eastern Australia and the cost of importing the crude oil required to make that product basket. The CRM calculation represents: average Singapore refiner margin + product quality premium + crude discount/(premium) + product freight – crude freight – yield loss. Operating and financial review continued Balance sheet as at 31 December 2017 1. 2. 3. 4. 5. Working capital Property, plant and equipment Intangibles Net debt Other non-current assets and liabilities Total equity Discussion and analysis – Balance sheet 2017 $m 595 2,818 517 (814) (8) 3,108 2016 $m 396 2,691 195 (454) (18) 2,810 Change $m 199 127 322 (360) 10 298 t r o p e R l a u n n A 7 1 0 2 44 I A L A R T S U A X E T L A C 1. Working capital ▲ $199m 2. Property, plant and equipment ▲ $127m 3. Intangibles ▲ $322m 4. Net debt ▲ $360m The increase in working capital is primarily driven by higher volume of trade sales outstanding at 31 December 2017. The increase in property, plant and equipment is primarily due to capital expenditure and accruals, including major cyclical maintenance, of $440 million and capitalised interest of $2 million. This is partly offset by depreciation of $205 million and disposals of $112 million. The increase in intangibles is primarily due to goodwill arising on acquisitions of $322 million. Net debt increased by $360 million to $814 million at 31 December 2017. Caltex’s gearing at 31 December 2017 (net debt to net debt plus equity) was 20.8%, increasing from 13.9% at 31 December 2016. On a lease-adjusted basis, gearing at 31 December 2017 was 36.1%, compared with 28.4% at 31 December 2016. Current Sources of Funding Debt Maturity Profile Medium Term Notes Bilateral Bank Facilities* Inventory Finance Facilities A$m Source 150 Australian and Asian Institutional 1,360 Global Banks 250 Global Banks 250 1,042 $1,760m 150 68 125 125 0 2018 2019 2020 2021 2022 0 Beyond 2022 Bilateral Bank Facilities* (A$) Inventory Finance Facilities (A$) Medium Term Notes (A$) * AUD equivalent. Contains an ‘evergreen provision’ to facilitate extensions. 5. Other non-current assets and liabilities ▼ $10m Other net non-current liabilities have decreased primarily due to a portion of non-current environmental liabilities becoming current as remediation works at Kurnell continue. Deferred tax assets have also been partially utilised, resulting from timing differences between the accounting and tax basis of inventory, provisions, and property, plant and equipment. Directors’ Reportcontinued Cash flows For the year ended 31 December 2017 1. 2. 3. Net operating cash inflows Net investing cash outflows Net financing cash outflows Net increase/(decrease) in cash held Discussion and analysis – Cash flows 2017 $m 735 (800) (135) (200) 2016 $m 928 (357) (590) (19) Change $m (193) 443 (455) (181) 1. Net operating cash inflows ▼ $193m 2. Net investing cash outflows ▲ $443m 3. Net financing cash outflows ▼ $455m While receipts from customers are higher in 2017, this was largely offset by higher payments to suppliers, employees and governments, as both are driven by current product prices. The increase in net investing cash outflows is primarily due to business acquisitions including Gull NZ, Milemaker and Nashi. The net financing outflow in 2017 arose from dividend payments. Net proceeds/repayment of borrowings was $159 million, due to refinancing of bank facilities and repayment of the subordinated notes. The net financing outflow in 2016 arose from dividend payments and the execution of the $270 million share buy-back. Net proceeds/repayment of borrowings was nil, as there were no drawdowns or repayment of fixed borrowings in the period. Capital expenditure Capital expenditure in 2017 totalled $809 million. Excluding major T&I spending at Lytton refinery of $39 million, capital expenditure was $770 million, inclusive of the Gull NZ and Milemaker acquisitions of $424 million. Capital expenditure in 2018 is expected to range between $470 million and $540 million, including the intended acquisition of a 20% share in SEAOIL Inc. in 1H2018. Caltex Capital expenditure $m 568 503 454 353 329 95 385 900 800 700 600 500 400 300 200 100 0 2013 2014 2015 2016 2017 ■ Capex (incl. T&I) ■ Milemaker acquisition ■ Gull acquisition 45 Business outlook and likely developments This section includes information on Caltex’s prospects for future financial years. As Caltex’s financial prospects are dependent to a significant extent on external factors, such as the market competitiveness, exchange rates and refiner margins, it is difficult to provide an outlook on Caltex’s financial prospects. Therefore, this section includes a general discussion of the key business drivers. To the extent that there are statements which contain forward-looking elements, they are based on Caltex’s current expectations, estimates and projections. Such statements are not statements of fact, and there can be no certainty of outcome in relation to the matters to which the statements relate. Accordingly, Caltex does not make any representation, assurance or guarantee as to the accuracy or likelihood of fulfilment of any forward-looking statement. Overview Caltex’s focus is to maintain a leading position within the transport fuels industry regionally and growing convenience retailing. In support of this, priorities include the optimisation of the entire value chain from product sourcing to customer, underpinned by the company’s product sourcing requirements via Ampol Singapore. The Lytton refinery will continue to focus on capturing further operational and margin improvements. t r o p e R l a u n n A 7 1 0 2 46 I A L A R T S U A X E T L A C Operating and financial review continued Business outlook and likely developments continued Supply and Marketing Optimising our infrastructure position means we run our assets in a safe and cost efficient way. This means we can supply what our customers need, anywhere they need it, safely and reliably, ultimately making their lives easier. During 2017 our Trading and Shipping team in Ampol successfully delivered new value to Caltex through its role as a competitive and reliable supplier to our Australian business. This new capability for Caltex provides our external market understanding, critical for our operations amidst a global business, while also providing a platform for growth. Ampol plays a critical role in our integrated value chain by leveraging our infrastructure positions such as the Kurnell terminal, optimising the supply chain around the Caltex Lytton refinery, including crude and feedstock, sourcing from a broader range of locations, and make-or-buy decisions around premium fuels. The international market knowledge provided by the experienced team and the strong shipping and operational capability allows Caltex to access new opportunities more rapidly as market conditions change. This includes re-optimising the trade flow for Australia, and capturing sales into new markets such as New Zealand, the Philippines and other regional supply locations. Our conservative approach to trading and shipping remains unchanged, with our activities focused on our strength of physical supply and optimisation. We continue to improve our risk management capability, by enhancing our prudent commodity risk management systems to enable opportunities in the international market, capture higher earnings and reduce cash flow volatility. We take pride in our expertise in managing complex supply chains and have demonstrated continued investment in distribution infrastructure into every corner of Australia throughout 2017, enabling us to better serve our customers and remain their supplier of choice. As our customers’ needs and wants evolve, we continually focus on making a difference for customers and building a convenience retail offer that gives them a reason to come to our sites whether that be to fill up their vehicle, enjoy a barista made coffee or have a digitally enabled experience to enjoy both. 2017 was a transformational year for the Convenience Retail team as the first The Foodary store opened in January. The Foodary delivers barista-made coffee, fresh food, quality grocery products and services such as parcel pick-up for customers on the move. By the end of 2017, we had opened 23 The Foodary stores which included a landmark first for Caltex with the opening of our first non-fuel stand alone location in a transport hub in Newcastle, New South Wales. Caltex have announced the outcome of the 2 year review into the retail operating model to determine which operating model will best deliver the company’s retail growth objectives. This review has determined that controlling our core business is essential to achieving our retail growth objectives. The company will achieve this by seeking to move all franchise sites to company operation by end 2020. Lytton The Lytton refinery is Caltex’s sole refinery. Lytton Refinery continues to deliver on its promise to be a safe, reliable and competitive part of our supply chain. Business risks and management The key business risks that could have an impact on Caltex achieving its financial goals and business strategy are discussed below. In addition to the risk management procedures discussed below, Caltex has adopted a risk management framework to proactively and systematically identify, assess and address events that could potentially impact its business objectives. This framework integrates the consideration of risk into the company’s activities so that: • risks in relation to the effective delivery of the company’s business strategy are identified • control measures are evaluated, and • where potential improvements in controls are identified, improvement plans are scheduled and implemented. These risks are assessed on a regular basis by management, and material risks are regularly reported to the Board and its committees. These reports include the status and effectiveness of control measures relating to each material risk. The Board, the Audit Committee, the OHS & Environmental Risk Committee and the Human Resources Committee each receive reports on material risks relevant to their responsibilities. The Board and the OHS & Environmental Risk Committee also receive risk updates throughout the year. We have not included information where it would be likely to result in unreasonable prejudice to Caltex. This includes information that is confidential or commercially sensitive or could give a third party a commercial advantage (for example, details of our internal budgets and forecasts), except where disclosure is required pursuant to our continuous disclosure obligations. Caltex Refiner Margin The CRM is a key metric which drives the profitability of Caltex’s refinery. The CRM represents the difference between the cost of importing a standard Caltex basket of products to eastern Australia and the cost of importing the crude oil required to make that product basket. A low CRM will adversely impact Caltex’s refining earnings and cash flows. The CRM can be negatively impacted by a range of factors: • a decline in global and regional economic activity, leading to a surplus in refining capacity increased regional refinery capacity ahead of demand growth • • a decrease in product freight rates relative to crude freight rates • an increase in the premium paid for light/sweet (e.g. Brent) crudes used by Caltex compared with the heavy/sour crudes used by major refineries in the region (the light/ heavy spread), and • the strengthening of the AUD/USD exchange rate (as the CRM components are US$ based, strengthening of the AUD/USD exchange rate reduces the A$ revenue earned by Caltex). Directors’ Reportcontinued Commodity price risk Caltex is exposed to the risk of price movements in both crude and finished product through its purchase and sales transactions, as these impact Caltex’s earnings and cash flows. Through its Group Treasury Policy, Caltex seeks to manage this exposure by utilising both crude and finished product swap contracts. Caltex’s policy has been not to hedge refiner margins. Foreign exchange risk Caltex is exposed to the effect of changes in foreign exchange rates. Caltex purchases crude and products in USD and sells predominantly in AUD, with pricing formulas reflecting changes in the AUD/USD exchange rate. Due to timing differences between payments for purchases and pricing of sales, a change in the foreign exchange rate may negatively impact Caltex’s earnings and cash flow. Additionally, the CRM is determined principally with reference to the USD Singapore spot product price relative to the US dollar Brent crude price. An increase in the AUD/USD exchange rate will adversely impact Caltex’s Australian dollar refiner margin, and therefore refining earnings and cash flows. Foreign exchange contracts (forwards, swaps and options) are used to hedge foreign currency exposure in accordance with Group Treasury Policy. The instruments used to manage foreign exchange risk expose Caltex to fair value foreign exchange rate risk and counterparty credit risks. Exposure limits are set for each counterparty to ensure that Caltex is not exposed to excess counterparty credit risk. Liquidity risk Due to the nature of the underlying business, Caltex must maintain sufficient cash and adequate committed credit facilities to meet the forecast requirements of the business. From time to time, Caltex will be required to refinance its debt facilities. There is no certainty as to the availability of debt facilities or the terms on which such facilities may be provided to Caltex in the future. Caltex seeks to prudently manage liquidity risk by maintaining a capital structure that supports its activities and centrally monitoring cash flow forecasts and the degree of access to debt and equity markets. A key element of its funding strategy is the use of committed undrawn debt facilities, with an extended facility maturity profile. Operational risk The nature of many of Caltex’s operations is inherently risky. Major hazards may cause injury or damage to people and/or property. Major incidents may cause a suspension of certain operations and/or financial loss. To mitigate against potential losses from such risk, Caltex has in place an integrated management system for managing safety, health, environment and product quality, as well as a comprehensive risk management framework which actively manages and mitigates these risks from the corporate Group level through to the local site operating level and involves active engagement at the senior management level. Caltex also manages certain major risk exposures through its comprehensive corporate insurance program, which provides cover for damage to facilities and associated business interruption as well as product liability. Caltex’s operations are heavily reliant on information technology. While these systems are subject to regular review and maintenance, and business continuity plans are in place, if these systems are disrupted due to external threat or system error, this may have an adverse effect on Caltex’s operations and profitability. In this regard, Caltex actively monitors and responds to potential local and global security threats. Competitive risk Caltex operates in a highly competitive market space, and could be adversely impacted by new entrants to the market or increased competition from existing competitors, changes in contractual terms and conditions with existing customers, and/or the loss of a major customer. Caltex has in place various strategies to manage these risks which are designed to sustain and improve margins by reducing costs, improving operating efficiencies and encouraging sustainable performance. These strategies include the implementation of organisational restructuring, geographic diversification, and the allocation of capital expenditure to those businesses with the potential to deliver strong earnings growth. Environmental risks Caltex imports, refines, stores, transports and sells petroleum products. Therefore, it is exposed to the risk of environmental spills and incidents. It is also responsible for contaminated sites which it operates or has previously operated. As part of its approach to managing these risks, Caltex applies strict operating standards, policies, procedures and training to ensure compliance with all applicable environmental laws, and Caltex’s spills performance is a key performance metric. Caltex is focused upon achieving better environmental outcomes across its business as part of its strategy to deliver solid and sustained performance. Further details on how Caltex manages its environmental regulations and performance are outlined below in “Environmental regulations”. Demand for Caltex’s products Caltex’s operating and financial performance is influenced by a variety of general economic and business conditions beyond Caltex’s control, including: • economic growth and development, the level of inflation, and government fiscal, monetary and regulatory policies in the event of a global or a local economic downturn, demand for Caltex’s products and services may be reduced, and • • advances in automotive technologies including fuel efficiency improvements as well as technology substitution to hybrids, electric vehicles and fuel cell electric vehicles all of which may operate to impact Caltex’s financial performance. To manage these risks, Caltex has implemented key initiatives to reduce costs, improve operating efficiencies and encourage sustainable performance within Caltex. These initiatives include the implementation of organisational restructuring, geographic diversification, and the allocation of capital expenditure to those businesses with the potential to deliver strong earnings growth. 47 Operating and financial review continued Business risks and management continued Labour shortages and industrial disputes There is a risk that Caltex may not be able to acquire, deploy or retain the necessary labour for operations and development projects. This may disrupt operations or lead to financial loss. In this regard, Caltex aims to be an employer of choice; it has in place and actively manages its employee agreements and monitors the external labour markets as well as its internal employee retention data. Credit risk Credit risk represents the loss that would be recognised if counterparties failed to perform as contracted. Primary credit exposure relates to trade receivables. Caltex has a Board approved credit policy and a process for the management and diversification of the credit risk to Caltex. The credit quality of Caltex’s customers is consistently monitored in order to identify any potential adverse changes in the credit risk of the customers. Caltex also minimises concentrations of credit risk by undertaking transactions with a large number of customers across a variety of industries and networks. Additionally security is required to be supplied by certain groups of Caltex customers to minimise risk. Climate change At Caltex, climate related risk governance is managed by the Board’s OHS & Environmental Risk Committee. Caltex engages with Federal Government departments and regulators directly or indirectly via industry groups on climate change policy and legislation to ensure that material risks to our business are both understood and can be effectively managed. Prioritisation is carried out based on the anticipated material impact of the mitigated risk and likelihood rating derived from a cross functional review of the Caltex risk management framework. Further details on how Caltex manages climate related risks are outlined in the Annual Report under the heading “Sustainable operations”. Regulatory risk Caltex operates in an extensively regulated industry and operates its facilities under various permits, licences, approvals and authorities from regulatory bodies. If those permits, licences, approvals and authorities are revoked or if Caltex breaches its permitted operating conditions, it may lose its right to operate those facilities, whether temporarily or permanently. This would adversely impact Caltex’s operations and profitability. As part of its approach to managing these risks, Caltex applies strict operating standards, policies, procedures and training to ensure that it remains in compliance with its various permits, licences, approvals and authorities. Additionally, it proactively manages these risks through a combination of vigilance regarding current regulations, contact with relevant bodies/agencies and working in partnership with various stakeholders to reduce the likelihood of significant incidents that could impact either Caltex and/or the communities in which we operate. Changes in laws and government policy in Australia or elsewhere, including regulations and licence conditions could materially impact Caltex’s operations, assets, contracts, profitability and prospects. Some examples of potentially impactful legislative changes include amendments to the Fair Work Act (Cth), specifically the protecting vulnerable workers amendments; and the proposed modern slavery laws. Caltex engages with regulatory bodies and industry associations to keep abreast of these changes. Caltex has in place a stakeholder engagement plan that is actively managed to mitigate the impact from major policy changes. Events subsequent to the end of the year Caltex announced the outcome of the 2-year review of its Convenience Retail operating model to determine which model will best deliver our retail growth objectives. The retail operating model review commenced after the launch of our Freedom of Convenience strategy in 2015. This strategy has seen Caltex transform from a refiner-marketer to a company with a Fuels & Infrastructure business and a separate but interconnected Convenience Retail business. The operating model review determined that controlling our core business is the best way to achieve our retail growth objectives. Company operation of this core business is key to accelerating the changes required to: • provide a more consistent customer experience; • roll out new platforms; • standardise services; and • simplify supply arrangements. As at 31 December 2017, a total of 314 sites within the 810 Caltex retail consumer network were company operated. This compares with 152 sites at 31 December 2016, and 233 as at 30 June 2017. The remainder of Caltex service station sites are operated by franchisees or third parties. Caltex aims to transition all retail franchise sites to company operations by mid-2020. Total costs of the transition to company operations is estimated to be around $100 million to $120 million, over the next three years. This covers: • Anticipated transition costs covering dedicated transition team, direct labour costs (training; on boarding), implementation costs and anticipated downtime/ store ramp up; • Consideration paid to franchisees if they agree to the reduced tenure; and • Acquisition of working capital and fixed assets in accordance with franchise agreements There were no other items, transactions or events of a material or unusual nature that are likely to significantly affect the operations of Caltex, the results of those operations or the state of affairs of the Group subsequent to 31 December 2017. t r o p e R l a u n n A 7 1 0 2 48 I A L A R T S U A X E T L A C Directors’ Reportcontinued Environmental regulations Caltex is committed to compliance with Australian laws, regulations and standards, as well as to minimising the impact of our operations on the environment. The Board’s OHS & Environmental Risk Committee addresses the appropriateness of Caltex’s OHS and environmental practices to manage material health, safety and environmental risks, so that these risks are managed in the best interests of Caltex and its stakeholders. Caltex is committed to achieving 100% compliance with environmental regulations and to ensuring that all breaches have been investigated thoroughly, and corrective actions are taken to prevent recurrence. The business had two environmental infringements in 2017. One related to an operational issue at our licensed sewage treatment plant associated with our service station in Blacksoil Qld; and the other was associated with a spill by one of Caltex’s licensed contractors at our Newport Terminal Facility. Lead auditor’s independence declaration The lead auditor’s independence declaration is set out on page 72 and forms part of the Directors’ Report for the financial year ended 31 December 2017. 49 Caltex sets key performance indicators to measure environmental, health and safety performance and drive improvements against targets. In addition to review by the Board, progress against these performance measures is monitored regularly by the Managing Director & CEO and the Executive General Managers. Risks are examined and communicated through the Caltex Risk Management Framework, an enterprise-wide risk management system which provides a consistent approach to identifying and assessing all risks, including environmental risks. Under the framework, risks and controls are assessed, improvements identified, and regular reports are made to management and the Board. The Caltex Operational Excellence Management System is designed to ensure that operations are carried out in an environmentally sound, safe, secure, reliable and efficient manner. Its operating standards and procedures support the Caltex Environment Policy, and the Caltex Health and Safety Policy. In 2017, Caltex made its ninth submission under the National Greenhouse and Energy Reporting Scheme, reporting energy consumption and production as well as greenhouse gas emissions from Group operations. Caltex also continued to disclose information on emissions under the National Pollutant Inventory. Caltex continues to remain a signatory to the Australian Packaging Covenant, with 100% of packing used reviewed using the Sustainable Packaging Guidelines (SPG). Compliance with environmental regulations In 2017, companies in the Caltex Group held 21 environmental protection licences relating to the Lytton refinery, 11 terminals, six marketing facilities, one aviation refuelling facility, our lubricants manufacturing facility and a bulk shipping facility. Any instances of non-compliance against these licences were reported to the environmental regulator. All significant spills and environmental incidents were recorded and reported as required to government authorities. Regular internal audits are carried out to assess the efficacy of management systems to prevent environmental incidents, as well as to control other operational risks. Improvement actions determined through the audit process are reviewed by the Board’s OHS & Environmental Risk Committee and senior management. Remuneration Report The directors of Caltex Australia Limited present the Remuneration Report prepared in accordance with section 300A of the Corporations Act 2001 (Cth) (Corporations Act) for the Caltex Group for the year ended 31 December 2017. The information provided in this Remuneration Report has been audited as required by section 308(3C) of the Corporations Act, apart from where it is indicated that the information is unaudited. 1.Remuneration snapshot 1a. Key Management Personnel (KMP) This Remuneration Report is focused on the KMP of Caltex, being those persons with authority and responsibility for planning, directing and controlling the activities of Caltex. KMP includes the Non-executive Directors and Senior Executives (including the Managing Director – MD & CEO). The KMP disclosed in the 2017 Remuneration Report differ from those identified as KMP in the 2016 Remuneration Report due to the change in Caltex’s operating model. Unless otherwise indicated, the KMP were classified as KMP for the entire financial year. Current Non-executive Directors Steven Gregg (i) Trevor Bourne Melinda Conrad Bruce Morgan Barbara Ward AM Penny Winn Chairman and Independent, Non-executive Director Independent, Non-executive Director Independent, Non-executive Director (appointed 1 March 2017) Independent, Non-executive Director Independent, Non-executive Director Independent, Non-executive Director Former Non-executive Directors Greig Gailey (ii) Chairman and Independent, Non-executive Director Current Senior Executives Julian Segal Simon Hepworth Richard Pearson Louise Warner Former Senior Executives MD & CEO Chief Financial Officer Executive General Manager, Convenience Retail (appointed 1 August 2017) Executive General Manager, Fuels & Infrastructure Bruce Rosengarten Executive General Manager, Commercial (ceased employment 1 April 2017) Note: (i) Mr Gregg was appointed Chairman effective from 18 August 2017. (ii) Mr Gailey retired from the Board on 18 August 2017. t r o p e R l a u n n A 7 1 0 2 50 I A L A R T S U A X E T L A C Directors’ Reportcontinued 1b. Summary of 2017 remuneration arrangements for Senior Executives VISION Freedom of Convenience: To be the market leader in complex supply chains and the evolving convenience marketplace, by delivering the fuel and other everyday needs of our diverse customers through our networks Fuels & Infrastructure – Protect and Grow Optimise, enhance and expand core integrated fuel value chains and fuel retail offer Convenience Retail – Extend Invest in capabilities and businesses that leverage our existing consumer and mobility assets STRATEGY KEY MEASURE OF SUCCESS Top quartile shareholder returns for investors REMUNERATION PRINCIPLES Alignment with shareholders’ interests Performance focused and differentiated Market competitive Fixed remuneration • Consists of base salary, non-monetary benefits and superannuation. • Desired positioning is market median against a peer group of companies that are comparable in terms of both size and complexity. See section 3a for further detail. REMUNERATION COMPONENTS Short term incentive (STI) • Based on 12 month company, department and individual performance objectives which are linked to the achievement of the annual business plan. • Only payable if 80% of RCOP NPAT is achieved. See section 3c for further detail. 51 Long term incentive (LTI) • Performance rights are granted which vest subject to the achievement of both service conditions and performance conditions over a three year period. • Performance measures are relative total shareholder return (TSR) against S&P/ASX 100 companies (60%), a strategic fuels and infrastructure growth measure (20%) and a strategic convenience retail measure (20%). • All participants are required to hold 25% of vested shares for an additional four years if their Caltex shareholding is below 100% of their base salary. • Clawback applies to unvested LTI awards. Remuneration Report continued 1. Remuneration snapshot continued 1c. Senior Executive remuneration outcomes in 2017 Remuneration element MD & CEO remuneration Other Senior Executive remuneration increase STI LTI Outcome There were no changes to the fixed remuneration or structure of the MD & CEO remuneration package in 2017. Base salaries for other Senior Executives (excluding the EGM Fuels & Infrastructure) increased by an average of 2.5%. This increase was in line with market movement and broadly consistent with the budgeted salary increase that applied to the majority of Caltex employees. The EGM Fuels & Infrastructure’s fixed remuneration increased by 10% in April 2017, and then by a further 5% from 1 July 2017. The increases awarded to the EGM Fuels & Infrastructure was determined to be appropriate by the Board, taking into account the responsibilities for her significantly broader role, her positioning relative to market, her strong performance and strategic contribution, and internal relativities to her peers. The 2017 RCOP NPAT result was significantly stronger than in 2016, and only just below our 2015 result, which was a record profit result. This reflects strong retail results, exceptional operational reliability which enabled the company to take full advantage of positive refiner margins, as well as a strong performance from our trading and shipping business. RCOP NPAT performance in 2017 was 119% of target, and the average 2017 STI award for Senior Executives was 120.6% of target. This outcome continues to demonstrate the strong alignment between STI payments and profit achieved. The 2014 LTI grant had a performance period from 1 January 2014 to 31 December 2016 and vested in April 2017. This grant was subject to the achievement of relative TSR against S&P/ASX 100 companies (60%), free cash flow (20%) and a mix of strategic measures (20%). Over the 2014-16 performance period, Caltex’s share price increased from $20.05 to $30.46 and its TSR was 178%. This placed Caltex at the 82nd percentile against S&P/ASX 100 companies. The company also achieved 100% of the free cash flow target, and the Board determined that performance against the strategic measures was just above target performance (allowing 74.42% of this tranche to vest). As a result, 84.78% of the 2014 grant vested on 1 April 2017 and the remaining 15.22% lapsed. There was no clawback during 2017. 1d. Summary of 2017 Non-executive Director fees Non-executive Director fees are fixed and do not have any variable components. The Chairman receives a fee for chairing the Caltex Board and is not paid any other fees. Other Non-executive Directors receive a base fee and additional fees for each additional Committee chairmanship and membership, except for the Nomination Committee, where no additional fee is paid. There was no increase to any Non-executive Director fees in 2017. Superannuation contributions were made at a rate of 9.5%. No additional retirement benefits were paid. Fees paid to Non-executive Directors are subject to a maximum annual Non-executive Director fee pool of $2.5 million (including superannuation). This fee pool was approved by shareholders at the 2016 AGM and was not increased at the 2017 AGM. See sections 4a and 4b for further detail. t r o p e R l a u n n A 7 1 0 2 52 I A L A R T S U A X E T L A C Directors’ Reportcontinued 1e. Outlook for FY18 (unaudited) Key issues and changes to remuneration arrangements in FY18 are outlined below: Change Commentary MD & CEO remuneration The Board determined that it would again freeze the fixed remuneration of the MD & CEO for 2018. The MD & CEO last received a fixed remuneration increase in April 2015. In 2018, the MD & CEO’s target STI opportunity will increase from 60% to 70% of base salary, with stretch STI opportunity increasing proportionally from 100% to 140%. The Board determined that this was appropriate given: • advice from Aon Hewitt, the Human Resources Committee’s independent remuneration adviser, indicated that target STI opportunities for MD & CEOs in our peer group were typically around 90-100% of fixed remuneration and were typically higher (in percentage terms) than for other members of the leadership team, and • the increase in the STI opportunity brings the MD & CEO’s target STI and total target remuneration closer to (but still below) the median of the customised peer group that is used for benchmarking purposes. See section 3a for further information on the peer groups used. No Senior Executive, aside from the EGM Fuels & Infrastructure, will receive a salary increase in 2018. The EGM Fuels & Infrastructure will receive a fixed remuneration increase of 13.8% in 2018. This increase reflects enhanced capability within the role, ensures that scope and responsibilities between roles are appropriately rewarded and seeks to address relativities between Senior Executives. Overall, the Board’s approach to Senior Executive base salary increases reflects the restrained approach Caltex will take to fixed remuneration within the company in 2018. The Board has determined that it is appropriate to increase the target STI opportunity for its Senior Executives from 50% to 60% of base salary from 2018 (with a stretch increasing proportionately from 100% to 120%). Benchmarking by external consultants has consistently shown that the target STI of our Senior Executives is well below the median of our benchmarked peer groups (which, at median, is typically 60-65% of total fixed remuneration). These increases in STI opportunity will bring the Senior Executive’s target STI and total target remuneration closer to the median of the company’s peer groups, and maintain relativities to the MD & CEO. This change also ensures that Senior Executives will only benefit from these changes if they are able to deliver on the key financial and operational metrics which determine STI payouts. 53 These increases were determined by the Board, upon the recommendation of the Human Resources Committee, taking into account the Senior Executives’ performance over the year, market data, forecast market movements and the remuneration recommendations made by Aon Hewitt. The 2015 LTI grant had a performance period from 1 January 2015 to 31 December 2017 and vests in April 2018. This grant was subject to the achievement of relative TSR against S&P/ASX 100 companies (75%), and a profit growth measure (25%). Over the 2015-17 performance period, when averaged for TSR purposes, Caltex’s share price increased from $31.08 to $34.00 and TSR was 121%. Despite a good TSR result, and the significant growth in share price from 2014 to 2016 immediately prior to the commencement of the performance period, this result only placed Caltex at the 32nd percentile against S&P/ASX 100 companies. This means that no portion of this tranche will vest. Against the profit growth measure, the Board also determined that the company had performed well against this hurdle due to very strong profit growth in its step out ventures. As a result, 22.38% of the 2015 grant will vest on 1 April 2018, and the remaining 77.62% will lapse. Non-executive Director base fees will increase by 2% in 2018. Audit and Human Resources Committee Chairs will receive a $10,000 increase in Chair fees, with the OHS & Environmental Risk Chair receiving a $4,000 increase. All Committee members will receive a Committee fee increase of $2,000, aside from the Nomination Committee, for which no fees are paid. These fee increases reflect advice from Aon Hewitt that the Committee fees were below market and better aligns the fees with those of our peer companies. Senior Executive remuneration LTI Non-executive Director fees Non-executive Director fee pool There will be no change to the Non-executive Director fee pool for 2018. Remuneration Report continued 2. Oversight and external advice 2a. Board and Human Resources Committee The Board takes an active role in the governance and oversight of Caltex’s remuneration policies and practices. Approval of certain key human resources and remuneration matters are reserved for the Board, including setting remuneration for directors and Senior Executives and any discretion applied in relation to the targets or funding pool for Caltex’s incentive plans. The Human Resources Committee assists the Board to fulfil its corporate governance and oversight responsibilities in relation to Caltex’s remuneration framework, incentive plans, succession planning, remuneration and diversity and inclusion disclosures, including setting the measurable objectives for achieving diversity and inclusion. It also reviews, on an annual basis, progress made towards achieving these objectives. The Human Resources Committee undertakes functions delegated by the Board, including approving Caltex’s annual remuneration program and aspects of its incentive plans. The Human Resources Committee seeks to put in place appropriate remuneration arrangements and practices that are clear and understandable, that attract and retain talent and capability, and support superior performance and long term growth in shareholder value. Further information about the role of the Board and the Human Resources Committee is set out in their charters, which are available on the company’s website (www.caltex.com.au). 2b. External advice The Human Resources Committee is independent of management and is authorised to obtain external professional advice as necessary. The use of external specialists to provide advice and recommendations specifically in relation to the remuneration of Non-executive Directors, the MD & CEO and Senior Executives is either initiated directly, or approved by, the Human Resources Committee, and these specialists are directly engaged by the Human Resources Committee Chairman. During 2017, Caltex received “remuneration recommendations” (as defined in the Corporations Act) from Aon Hewitt in relation to Non-executive Director fees and the remuneration for the MD & CEO and other Senior Executives. Aon Hewitt has provided a formal declaration confirming that the recommendations provided were free from “undue influence” by the members of the KMP to whom the recommendations were related, and the Board is satisfied that the recommendations were made free from any undue influence. No KMP were involved in the selection and appointment of Aon Hewitt or in the development of any advice or recommendations in relation to their own roles. The fee paid to Aon Hewitt for the above remuneration advice and recommendations was $35,000 excluding GST. Aon Hewitt also provided additional services (Finance and HR related) to Caltex over 2017. The fee for these additional services was $26,850 excluding GST. 3. Senior Executive remuneration 3a. Remuneration philosophy and structure The overarching goal of the Caltex remuneration philosophy and structure is to support the delivery of top quartile shareholder returns. The guiding philosophy for how Caltex rewards Senior Executives and all other employees is outlined below: t r o p e R l a u n n A 7 1 0 2 54 I A L A R T S U A X E T L A C Guiding philosophy Commentary Alignment with shareholders’ interests Performance focused and differentiated Market competitive Ensure gender equity in remuneration outcomes The payment of variable incentives is dependent upon achieving financial and non-financial performance measures that are aligned with shareholders’ interests. Share retention arrangements require all executives to build up and maintain shareholdings to encourage further alignment with Caltex shareholders. The company’s reward, performance planning and review systems are closely integrated to maintain a strong emphasis and accountability for performance at the company, department and individual levels. Rewards are differentiated to incentivise and reward superior performance. All elements of remuneration are set at competitive levels for comparable roles in Australia and allow Caltex to attract and retain quality candidates in the talent market. Remuneration is reviewed to remove gender based pay differences on a like-for-like job level basis. Alignment with strategy Both the short term and long term incentive plans are directly aligned to the company’s strategy. Short term incentives reward the delivery of stretching but potentially attainable financial and non-financial performance measures aligned to the annual business plan. Long term incentives are directly aligned to the company’s key measure of success, being to safely and reliably deliver top quartile shareholder returns. The company’s secondary strategic growth measures focus the Senior Executives on the most important initiatives that need to be executed to support top quartile shareholder returns. Further detail on these measures is outlined in section 3d. Directors’ Reportcontinued Market positioning and peer groups In order to be able to attract and retain key talent, and drive strong performance, the company’s remuneration philosophy is to position fixed remuneration at the median of a customised peer group of companies, with total remuneration able to reach the upper quartile for outstanding performance. For 2017, the customised peer group consisted of 20 companies that are broadly of comparable size and complexity and which the Board considers to be leading competitors for capital and people. The peer group was adjusted to include additional companies with a retail focus to align with Caltex’s strategy. The Board recognises that external stakeholders often assess pay reasonableness against a pure market capitalisation peer group. Due to this, in making pay decisions, the Board also considers pay positioning against a secondary peer group. This secondary peer group consists of 20 companies (10 with a market capitalisation directly above, and 10 with a market capitalisation directly below, that of Caltex). Externally managed trusts and overseas domiciled companies are excluded. Remuneration structure Our Senior Executive remuneration structure consists of: 1. Fixed remuneration – this comprises base salary, non-monetary benefits and superannuation. Superannuation is generally payable at a rate of 9.5% of base salary plus any cash incentive payments. Where an employee’s superannuation contributions are above the superannuation contributions limit, the employee may elect to receive the excess amount as cash in lieu of superannuation. 2. Variable remuneration – this comprises a mix of cash and equity based incentives awarded upon the achievement of financial and non-financial performance measures. Superannuation is also paid on any short term incentive payments. The remuneration structure (including the remuneration mix) is reviewed annually by the Board. 3b. Remuneration mix The “at target” remuneration mix for Senior Executives is outlined below. The “at target” remuneration mix in 2017 is skewed towards variable pay to better align executive pay and performance; and within the variable pay components, the mix is skewed towards the long term incentive. External advisers have confirmed that Caltex has a more stretching relative TSR vesting schedule than most ASX 100 companies. See section 3d for further information on the relative TSR vesting schedule. 2017 Remuneration mix “at target” MD & CEO Other Senior Executives 38.5% 23% 48% 24% 55 38.5% 28% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ■ Base Salary ■ At Risk – STI Cash ■ At Risk – Equity Notes: (i) “At target” performance in the remuneration mix for “Other Senior Executives” reflects an STI target of 50% of base salary for Mr Hepworth, Mr Pearson and Ms Warner. (ii) LTI Equity comprises performance rights granted under the Caltex Equity Incentive Plan (CEIP). It assumes that the relative TSR measure is achieved at the 75th percentile, with the profit growth and strategic convenience retail measure achieved at target. Grants of performance rights under the CEIP are made at the maximum stretch level of 150% of base salary for the MD & CEO and 90% of base salary for other Senior Executives. The proportion of the grant that vests is based on meeting service and performance conditions. The diagram below shows the payout profile of the various remuneration elements: Fixed remuneration STI (cash) LTI (equity) Four year share retention period Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Note: (i) For LTI awards made in 2015, 25% of vested equity needs to be held by the Senior Executive up until Year 7. For awards made from 2016 onwards, this requirement applies if the Senior Executive does not hold at least 100% of their base salary in Caltex shares prior to the vesting of the applicable awards. Remuneration Report continued 3. Senior Executive remuneration continued 3c. Performance based “at risk” remuneration – 2017 STI Plan Plan Plan rationale STI awards are made under the Rewarding Results Plan. The Plan rewards a combination of financial and non-financial performance measures that are aligned to the creation of shareholder value. Primary emphasis is placed on RCOP NPAT, and the non-financial measures focus our executives and employees on executing the most critical objectives aligned to the annual business plan. Performance period The performance period is for 12 months ended 31 December 2017. 2017 target and maximum stretch opportunity levels MD & CEO – the target STI opportunity is 60% of base salary and the maximum stretch STI opportunity is 120% of base salary. Financial gateway Use of discretion Payment vehicle Payment frequency Other Senior Executives – the target STI opportunity is 50% of base salary and the maximum stretch STI opportunity is 100% of base salary. RCOP NPAT performance, including the cost of incentives, needs to be at least 80% of target before any short term incentives are payable. The Human Resources Committee, in its advisory role, reviews proposed adjustments to Rewarding Results outcomes where there are exceptional unforeseen and uncontrollable impacts on the agreed performance measures and makes recommendations for any changes to performance measures, which may only be approved by the Board. During 2017, discretion was exercised by the Board to exclude three items from the RCOP NPAT result (net $14m) for both statutory disclosure and incentive purposes. These items were determined by the Board to be outside the control of employees and/or not part of normal trading operations. Items excluded were profits on the sale of the fuel oil business, and expenses associated with Franchisee Employee Assistance Fund and restructuring costs associated with the Quantum Leap Project cost reduction program. All of these items have been previously disclosed to shareholders and analysts and are recognised as significant or non-recurring items and outside the underlying RCOP NPAT result. STI awards are delivered in cash. STI deferral was removed for STI awards made to Senior Executives from payments made in 2016 onwards because the long term incentive share retention arrangements came into place at this time. See section 3d for further detail. STI awards are paid annually. Payments are made in April following the end of the performance period. Setting and evaluating the performance of executives in 2017 Performance measures for 2017 were derived from the business plan in line with the company direction set by the Board. The Board approved the 2017 business plan and has regularly monitored and reviewed progress against plan milestones and targets. The approved Caltex business plan was then translated into department objectives. The company objectives were approved by the Human Resources Committee at the start of the performance year. Within each business unit, specific performance agreements were then developed for individual employees, thus completing the link between employees and the delivery of the business plan. Performance agreements must be agreed between the employee and his or her manager. Senior Executives set their performance agreements jointly with the MD & CEO, and the MD & CEO’s performance objectives are approved by the Board. Senior Executive performance objectives and outcomes The table below outlines the common performance objectives that applied to the Senior Executives over 2017. These measures accounted for between 50% and 55% of the Senior Executive’s scorecard, depending upon their role. The remaining 45-50% of performance objectives were customised to the executive’s remit. Such objectives include delivery of specific strategic growth projects, achievement of specific free cash flow targets, achievement of divisional EBIT targets, and achievement of key retail development targets. Actual performance against the common objectives has been provided. t r o p e R l a u n n A 7 1 0 2 56 I A L A R T S U A X E T L A C Directors’ Reportcontinued Measure Description of measure Weighting Actual performance range Commentary on performance l B e o w T h r e s h o d l t o T a r g e t T h r e s h o d l T a r g e t S t r e t c h T a r g e t t o S t r e t c h Personal safety (assessed at company or business unit level) Performance is measured based on the total treatable injury frequency rate (TTIFR) 5-7.5% ✔ Process safety (assessed at company or business unit level) Performance is measured based on the number of spills 5-7.5% ✔ RCOP NPAT See explanation of RCOP NPAT below 40% ✔ While Caltex delivered significant improvements in personal safety performance in 2017 with a total recordable injury frequency rate (TRIFR) of 5.2, and a “days away from work injury frequency rate (DAFWIFR)” of 1.36 (a significant improvement vs last year and the prior three-year average), this metric is below threshold due to the company’s first fatality in 20 years. Process safety results were strong in 2017, with Caltex equalling its best ever spill performance of nine (with no marine spills). However, due to the challenging targets set by the Company this was above our target of eight spills. RCOP NPAT was between target and stretch at $621m due to above budget retail results, strong refiner margins and strong trading and shipping results. If business objectives are achieved at threshold level, 60% of the target STI opportunity would be payable. If 100% of the target is achieved, 100% of the STI target opportunity would be payable. If business objectives are achieved at the maximum level, 200% of the STI target opportunity would be payable. Payments are pro-rated between threshold and target, and between target and maximum. This payout schedule deliberately incentivises over-plan performance. 57 At Caltex, incentives are not designed as “profit sharing arrangements” and therefore performance measures may factor in externalities which management cannot control (such as global refining margins). There will be occasions when incentives are paid when externalities such as the refiner margins and exchange rate fluctuations may have reduced overall shareholder returns. Equally, incentives may not be paid when externalities are favourable to shareholders, but the company’s relative performance is poor. RCOP NPAT The Board has selected replacement cost of sales operating profit (RCOP) NPAT as the primary STI measure because RCOP NPAT removes the impact of inventory gains and losses, giving a truer reflection of underlying financial performance. Gains and losses in the cost of goods sold due to fluctuations in the AUD price of crude and product prices (which are impacted by both the USD price and the foreign exchange rate) constitute a major external influence on Caltex’s profits. RCOP NPAT restates profit to remove these unintended impacts. The Caltex RCOP methodology is consistent with the methods used by other refining and marketing companies for restatement of their financial results. As a general rule, an increase in crude prices on an AUD basis will create an earnings gain for Caltex (but working capital requirements will also increase). Conversely, a fall in crude prices on an AUD basis will create an earnings loss. This is a direct consequence of the first in first out (FIFO) costing process used by Caltex in adherence with accounting standards to produce the financial result on a historical cost basis. With Caltex holding approximately 30 to 45 days of inventory, revenues reflect current prices in Singapore, whereas FIFO costing reflects costs some 30 to 45 days earlier. The timing difference creates these inventory gains and losses. To remove the impact of this factor on earnings and to better reflect the underlying performance of the business, the RCOP NPAT methodology calculates the cost of goods sold on the basis of theoretical new purchases instead of actual costs from inventory. The cost of these theoretical new purchases is calculated as the average monthly cost of cargoes received during the month of those sales. Each year, the Board reviews any significant items, positive and negative, and considers their relevance to the RCOP NPAT result. The Board may exclude any exceptional events from RCOP NPAT that management and the Board consider to be outside the scope of usual business. Exclusions may be made to give a clearer reflection of underlying financial performance from one period to the next. Remuneration Report continued 3. Senior Executive remuneration continued 3d. Performance based “at risk” remuneration – 2017 LTI Plan Plan Plan rationale LTI instrument Allocation methodology t r o p e R l a u n n A 7 1 0 2 Performance period 2017 target and maximum stretch opportunity levels 58 Performance measures I A L A R T S U A X E T L A C LTI awards are granted under the CEIP. The Plan aligns executive rewards with the shareholder experience. This is done through the use of relative TSR as the primary performance measure, and through the use of strategic growth measures which contribute towards the delivery of top quartile shareholder returns as the secondary measure. The Plan has also been designed to act as a retention mechanism and to encourage Senior Executives to build and retain Caltex shares over the long term. Performance rights are granted by the company for nil consideration. Each performance right is a right to receive a fully-paid ordinary share at no cost if service based and performance based vesting conditions are achieved. Performance rights do not carry voting or dividend rights. The Board may determine to pay executives the cash value of a share in satisfaction of a vested performance right, instead of providing a share or a restricted share. It is expected that such discretion will only be exercised in limited cases, typically where the executive is a “good leaver” from Caltex, i.e. where the employee ceases employment due to redundancy or retirement. The number of performance rights granted is determined by dividing the maximum opportunity level by the five day volume weighted average share price up to the first day of the performance period, discounted by the value of the annual dividend to which the performance rights are not entitled. No discount is applied for the probability of achieving the performance measures. The performance period is three years commencing on 1 January in the year the awards are made. For the 2017 awards, this is the three year period from 1 January 2017 to 31 December 2019. The MD & CEO received a grant of performance rights based on a maximum stretch LTI value of 150% of base salary. The target LTI value is 100% of base salary. Other Senior Executive grants were based on a maximum stretch LTI value of 90% of base salary. The target LTI value is 60% of base salary. For 2017, the LTI performance measures were relative TSR (weighted at 60%) a strategic growth measure (weighted at 20%), and a strategic convenience retail measure (weighted at 20%). Relative TSR Relative TSR is assessed against a comparator group of S&P/ASX 100 companies. The vesting schedule is: Performance scale Below Threshold Vesting % Zero Threshold: 50th percentile 33.3% of the rights will vest Between Threshold and Target Pro-rata vesting occurs between these relative performance levels Target: 75th percentile 66.6% of the rights will vest Between Target and Stretch Pro-rata vesting occurs between these relative performance levels Stretch: 90th percentile 100% of the rights will vest Strategic growth measure In 2017, a financial gateway applies to the strategic growth measure, being return on average funds employed (RoAFE). The RoAFE gateway is measured as Profit Before Interest and Tax/Average Funds Employed excluding refining over the prior 12 month period (including intangibles but excluding debt). The RoAFE gateway has been included in the strategic growth measure to ensure that executives are only rewarded when Caltex has invested in the right projects and created shareholder value. Once the RoAFE gateway has been met, the strategic growth measure that will apply is a three year earnings growth measure from mergers and acquisitions (core and non-core) and step-out ventures (new products/services/geographies). This measure was chosen as it reflects the importance of profit growth in achieving our key success measure of top quartile shareholder returns. Directors’ Reportcontinued Performance measures continued Shares acquired upon vesting of the performance rights Share retention arrangements Clawback Policy Termination provisions Convenience retail measure This hurdle measures the implementation of Caltex’s convenience retail strategy. The Board will measure this through both quantitative and qualitative metrics including: • the rollout of new format across existing and new Calstores network; • the average percentage sales uplift per store; and • a customer metric, based on improvement in customer feedback using net promoter score methodology. Each measure in this hurdle is assessed separately and then aggregated to determine the final vesting percentage. This is to be overlaid with the Board’s qualitative assessment of how the company has performed in implementing the company’s convenience retail strategy, including an assessment that a threshold return on investment has been maintained. Disclosure of performance outcomes Specific details of the RoAFE gateway and the strategic measures have not been disclosed due to commercial sensitivity. However, in the 2019 Remuneration Report, the Board will set out how Caltex performed against these measures. See section 3h for the Board’s rationale for the performance outcomes of the LTI awards that were granted in 2015 and that vest in April 2018. Shares to satisfy vested performance rights are usually purchased on market. Shares allocated upon vesting of performance rights will carry the same rights as other ordinary shares (including dividends and voting rights). The share retention arrangements are designed to encourage all executives to build up and maintain sizeable shareholdings in Caltex for a longer period of time and further align the interests of Caltex executives and shareholders. Under the share retention arrangements, 25% of the vested portion of performance rights will be converted into restricted shares. These shares are unable to be sold for a further period of four years (until 1 April 2024 for the 2017 LTI awards). This effectively extends the life of the LTI plan from three years to seven years. For LTI awards from 2016, retention arrangements will be waived if the executive can demonstrate that he or she holds the equivalent of 100% of their base salary in shares prior to vesting. Based on this policy, if it is assumed that the LTI awards vest at target levels over a period of four years, the MD & CEO and Senior Executives would have theoretical shareholdings of 100% and 60% of their base salary respectively. On ceasing employment, all dealing restrictions on the restricted shares cease to apply, subject to the application of the Clawback Policy. 59 See section 3e for information on the Caltex Clawback Policy. If a participant ceases to be an employee due to resignation, all unvested equity awards held by the participant will lapse, except in exceptional circumstances as approved by the Board. The Board has the discretion to determine the extent to which equity awards granted to a participant under the LTI plan vest on a pro-rated basis where the participant ceases to be an employee of a Group company for reasons including retirement, death, total and permanent disablement, and bona fide redundancy. In these cases, the Board’s usual practice is to pro-rate the award to reflect the portion of the period from the date of grant to the date the participant ceased to be employed. In addition, the portion of the award that ultimately vests is determined by testing against the relevant performance measures at the usual time. Change of control provisions Any unvested performance rights may vest at the Board’s discretion, having regard to pro-rated performance. Legacy LTI awards The 2015 and 2016 LTI awards will vest in April 2018 and April 2019 respectively. The operation of these awards is broadly consistent with the 2017 awards, except for the weighting and the 2017 awards having the convenience retail measure. The performance measures for the 2015 awards were relative TSR (weighted at 75%) and strategic measures (weighted at 25%). The performance measures for the 2016 awards were relative TSR (60%) and strategic measures (40%). Remuneration Report continued 3. Senior Executive remuneration continued 3d. Performance based “at risk” remuneration – 2017 LTI Plan continued Performance measure Commentary Relative TSR – 2015 and 2016 grant Strategic measures The operation of the relative TSR measure is the same as that outlined above under the 2017 awards. Performance measures 2015: The strategic measure is based on a profit growth target at the end of 2017 (in reference to 2014) attributable to M&A (core and non-core) and step-out ventures (new products/services/geographies). 2016: The strategic measure is based on a profit growth target at the end of 2018 (in reference to 2015) attributable to M&A (core and non-core) and step-out ventures (new products/services/geographies). A RoAFE gateway applies to the 2016 strategic growth measure. Disclosure and performance assessment 2015: See section 3h for Caltex’s performance against the strategic measures applicable for the 2015 awards. 2016: The Board will set out in the 2019 Remuneration Report how Caltex performed against the 2016 measures, including the Board’s rationale for the relevant vesting percentage. t r o p e R l a u n n A 7 1 0 2 60 I A L A R T S U A X E T L A C 3e. Clawback Policy Caltex has a Clawback Policy which allows the company to recoup incentives which may have been awarded and/or vested to Senior Executives in certain circumstances. The specific triggers which allow Caltex to recoup the incentives include Senior Executives acting fraudulently or dishonestly, acting in a manner which has brought a Group company into disrepute; where there has been a material misstatement or omission in the financial statements in relation to a Group company in any of the previous three financial years; or any other circumstances the Board determines in good faith to have resulted in an “unfair benefit” to the Senior Executive. Upon the occurrence of any of the triggers, the Board may then take such actions it deems necessary or appropriate to address the events that gave rise to an “unfair benefit”. Such actions may include: 1. requiring the Senior Executive to repay some or all of any cash or equity incentive remuneration paid in any of the previous three financial years 2. requiring the Senior Executive to repay any gains realised in any of the previous three financial years through the CEIP or on the open-market sale of vested shares 3. cancelling or requiring the forfeiture of some or all of the Senior Executive’s unvested performance rights, restricted shares or shares 4. reissuing any number of performance rights or restricted shares to the participant subject to new vesting conditions in place of the forfeited performance rights, restricted shares or shares 5. adjusting the Senior Executive’s future incentive remuneration, and/or 6. initiating legal action against the Senior Executive. 3f. Hedging and margin lending policies The Caltex Securities Trading Policy prohibits Designated Caltex Personnel, which includes Senior Executives, from entering into any arrangements that would have the effect of limiting their exposure relating to Caltex securities, including vested Caltex securities or unvested entitlements to Caltex securities under Caltex employee incentive schemes. Designated Caltex Personnel are prohibited from entering into any margin lending arrangements and other secured financing arrangements in respect of Caltex securities. Designated Caltex Personnel are required to undertake training to ensure that they are aware of and understand their obligations and responsibilities under the Securities Trading Policy. A contravention is a serious matter and may lead to disciplinary action, including termination of employment. Directors’ Reportcontinued 3g. Senior Executive remuneration and service agreements MD & CEO The MD & CEO’s remuneration is determined by the Board following receipt of a recommendation from the Human Resources Committee. In making its remuneration recommendation, the Human Resources Committee considered the performance of the MD & CEO and advice provided by Aon Hewitt, which took into account remuneration levels provided by companies of a similar size and complexity. The split between the MD & CEO’s 2017 total target and maximum stretch remuneration is outlined below. Total target and maximum stretch remuneration Fixed remuneration including superannuation “At risk” – performance based remuneration STI LTI (ii) $2,248,500 (i) “At target” “At target”– when TSR is at the 75th percentile of peer companies, and the strategic growth measure has been met at target. $1,289,100 (60% of base salary) $2,148,500 (100% of base salary) “Stretch” “Stretch” – when TSR is at the 90th percentile of peer companies and the strategic growth measure has been met at stretch. $2,578,200 (120% of base salary) $3,222,750 (150% of base salary) Notes: (i) The MD & CEO’s remuneration was unchanged during the 2017 remuneration review. (ii) Share retention arrangements have been implemented to encourage share retention and promote alignment with shareholders over the longer term. Table 1. Summary of MD & CEO’s Service Agreement Term Duration Conditions Ongoing until notice is given by either party Termination by MD & CEO Six months’ notice Company may elect to make payment in lieu of notice 61 Termination by company for cause No notice requirement or termination benefits (other than accrued entitlements) Termination by company (other) 12 months’ notice Termination payment of 12 months’ base salary (reduced by any payment in lieu of notice) Treatment of unvested STI and LTI in accordance with plan terms Post-employment restraints Restraint applies for 12 months if employed in the same industry within Australia Other Senior Executives The remuneration and terms of employment for the other Senior Executives are formalised in Service Agreements (contracts of employment). The material terms of the Service Agreements are set out below. The other Senior Executives of Caltex are appointed as permanent Caltex employees. Their employment contracts require both Caltex and the executive to give a notice period within a range of three and six months as stipulated by their individual contracts should they resign or have their service terminated by Caltex. The terms and conditions of the executive contracts reflect market conditions at the time of the contract negotiation and appointment. The details of the contracts of the current Senior Executives of Caltex are set out below. The durations of the contracts are open ended (i.e. ongoing until notice is given by either party). Table 2. Summary of Service Agreements for other Senior Executives Notice Simon Hepworth Richard Pearson Louise Warner Termination on notice (by the company) Resignation (by the Senior Executive) 3 months 6 months 6 months 3 months 6 months 6 months If a Senior Executive was to resign, their entitlement to unvested shares payable through the LTI would generally be forfeited and, if resignation was on or before 31 December of the year, generally their payment from the Rewarding Results Plan would also be forfeited, subject to the discretion of the Board. If a Senior Executive is made redundant, their redundancy payment is determined by the Caltex Redundancy Policy, with the payment calculated based on years of service and the applicable notice period. Remuneration Report continued 3. Senior Executive remuneration continued 3g. Senior Executive remuneration and service agreements continued Other than prescribed notice periods, there is no special termination benefit payable under the contracts of employment. Statutory benefits (such as long service leave) are paid in accordance with the legislative requirements at the time the Senior Executive ceases employment. Executive General Manager, Retail Mr Richard Pearson was appointed on 1 August 2017. Mr Pearson’s contract included relocation and accommodation support to assist him to relocate from Melbourne, where he was previously employed. If Mr Pearson’s employment ceases due to resignation, serious and wilful misconduct or negligent behaviour within 12 months of commencement, the entire cost of relocation assistance must be repaid, with a pro-rated portion repayable if employment ceases for these reasons between 12 and 36 months. Executive General Manager, Commercial Mr Bruce Rosengarten ceased employment on 1 April 2017, as his position of Executive General Manager, Commercial was made redundant, with the B2B business moving to the Fuels & Infrastructure division and a new Retail division being created. On Mr Rosengarten ceasing employment, his unvested long term incentive awards were pro-rated based on the portion of the vesting period he was employed. The portion of LTI awards he retained remains subject to the applicable performance hurdles and will vest, if applicable, in accordance with the original terms of offer in April 2018 and April 2019. As notice was provided in March 2017, the remaining five months’ notice were paid on cessation of employment. He also received a redundancy payment for his service paid in accordance with the company’s redundancy policy. 3h. Link between company performance and executive remuneration The link between executive remuneration and company performance is outlined in various parts of this report. This includes section 1 where the 2017 remuneration outcomes are provided, and section 3 where the STI and LTI performance measures are explained, including why the measures have been chosen and how they relate to the performance of the company. Table 3 below outlines Caltex’s TSR, dividend, share price, earnings per share, RCOP NPAT results and safety performance each year from 2013 to 2017 together with the linkage to actual STI and LTI outcomes. Table 3. Link between company performance and executive remuneration (unaudited) Summary of performance over 2013-17 2017 2016 2015 2014 2013 12 month TSR % (i) Dividends (cents per share) Share price (ii) RCOP excluding significant items earnings per share RCOP NPAT excluding significant items (million) (iii) Caltex safety – TRIFR (iv) Caltex safety – LTIFR (v) Link to remuneration 11.8 121c $34.05 $2.38 $621 5.2 (against a target of 5.6) 1.36 -16.4 102c $30.46 $2.01 $524 2.35 13.6 117c $37.70 $2.33 $628 2.35 74.1 70c $34.21 $1.83 $493 1.76 6.1 34c $20.05 $1.23 $332 1.36 1.11 0.62 0.77 0.63 STI – percentage of business plan RCOP NPAT target achieved STI – funding of STI pool (relative to target) LTI – percentage vesting three years after grant date Year of grant Percentage of grant vesting 119% 128% 87% 100% 134% 141% 125% 127% 76% 0% 2015 2014 2013 22.38% 84.78% 80.49% 2012 88.9% 2011 42.3% Notes: (i) TSR is calculated as the change in share price for the year, plus dividends announced for the year, divided by the opening share price. TSR is a measure of the return to shareholders in respect of each financial year. (ii) The price quoted is the trading price for the last day of trading (31 December) in each calendar year. (iii) Measured using the RCOP method which excludes the impact of the rise or fall in oil and product prices (a key external factor) and excludes significant items as determined by the Board. (iv) Total Recordable Injury Frequency Rate. It is important to note that in the period prior to 2017 Caltex used a different metric, being the Total Treatable Injury Frequency Rate (TTIFR). In 2017 changes were made to the suite of metrics measured and reported on in 2017. A major change included Introduction of TRIFR as a replacement measure for TTIFR, and this brought Caltex in line with the reporting by other ASX companies. (v) LTIFR – Lost Time Injury Frequency Rate. t r o p e R l a u n n A 7 1 0 2 62 I A L A R T S U A X E T L A C Directors’ Reportcontinued Alignment between STI outcomes and RCOP NPAT The strong alignment between STI outcomes and company profitability as measured by RCOP NPAT is shown below. 160% 140% 120% 100% 80% 60% 40% 20% 0% ■ % of business plan RCOP NPAT achieved ■ Size of STI pool (relative to target) 2013 2014 2015 2016 2017 2015 LTI vesting outcomes and the link to company performance Relative TSR (75%) The chart below provides a comparison of Caltex’s three year TSR performance compared to S&P/ASX 100 companies over the period from 1 January 2015 to 31 December 2017. This reflects the final status of the tranche of the 2015 LTI grant that is subject to the relative TSR performance measure. Caltex’s TSR over this period was 121%, placing it at the 32nd percentile of the comparator group. As no percentage of this tranche vests unless the Company’s TSR performance achieves at least the 50th percentile performance, 0% of the performance rights subject to the relative TSR performance measure will vest on 1 April 2018. Caltex Australia Limited and the Constituents of the S&P/ASX 100 Index Total Shareholders Return Performance 1 January 2015 – 31 December 2017 Caltex 90th Percentile 75th Percentile 50th Percentile ASX100 Index 63 220 215 210 205 200 195 190 185 180 175 170 165 160 155 150 145 140 135 130 125 120 115 110 105 100 95 90 e c n a m r o f r e P x e d n I l n o i t a u m u c c A 5 1 N A J 1 5 1 B E F 1 5 1 R A M 1 5 1 R P A 1 5 1 Y A M 1 5 1 N U J 1 5 1 L U J 1 5 1 G U A 1 5 1 P E S 1 5 1 T C O 1 5 1 V O N 1 5 1 C E D 1 6 1 N A J 1 6 1 B E F 1 6 1 R A M 1 6 1 R P A 1 6 1 Y A M 1 6 1 N U J 1 6 1 L U J 1 6 1 G U A 1 6 1 P E S 1 6 1 T C O 1 6 1 V O N 1 6 1 C E D 1 7 1 N A J 1 7 1 B E F 1 7 1 R A M 1 7 1 R P A 1 7 1 Y A M 1 7 1 N U J 1 7 1 L U J 1 7 1 G U A 1 7 1 P E S 1 7 1 T C O 1 7 1 V O N 1 7 1 C E D 1 Constituents derived from the S&P/ASX 100 Index as at 1 January 2015 Performance start and end data price derived by applying a 60 day average Date Profit growth (25%) Caltex has performed at a stretch level against the profit growth hurdle. This is primarily due to the performance of the Ampol trading and shipping business, which was assessed as a step-out growth opportunity for the company for the profit growth component of the 2015 LTI award. When measured against the business plan approved by the Board at the start of the 2015–2017 performance period, the profit generated by the trading and shipping business in the final year of the performance period has significantly exceeded the budgeted forecast. t r o p e R l a u n n A 7 1 0 2 64 I A L A R T S U A X E T L A C Remuneration Report continued 3. Senior Executive remuneration continued 3h. Link between company performance and executive remuneration continued This exceptional performance was driven by a variety of factors including: • faster than anticipated capability and relationship building with key suppliers in the Asian market • the faster than anticipated expansion of trading and shipping team into other growth areas, including crude and feedstocks trading, freight opportunities, blending and other optimisations of cargoes improved market analysis to identify new opportunities and improve decision making timeliness • • expansion of optimisation envelope and better decision making by improvements made to processes linking Trading with Supply and Lytton refinery, delivering additional value into both Ampol and the earnings in Australia. Measured against the target profit growth hurdle, Caltex has generated additional NPAT in the final year of the performance period which was 143% of the NPAT growth target. This will result in 89.5% of this tranche vesting (between target and stretch level of performance). 3i. Remuneration tables Table 4a. Total remuneration earned by Senior Executives in 2017 (unaudited, non-statutory disclosures) The following table sets out the actual remuneration earned by Senior Executives in 2017. The value of remuneration includes the equity grants where the Senior Executive received control of the shares in 2017. The purpose of this table is to provide a summary of the “past” and “present” remuneration outcomes received in either cash or equity. Due to this, the values in this table will not reconcile with those provided in the statutory disclosures in table 4b. For example, table 4b discloses the value of LTI grants which may or may not vest in future years, whereas this table discloses the value of LTI grants from previous years which vested in 2017. Salary and fees (i) Other remune- ration (ii) Bonus (short term incentive) Termination Benefit LTI vested during the Remuneration “earned” for year (iii) 2017 (iv) Executive Director Julian Segal (Managing Director & CEO) (v) 2017 2,223,500 Senior executives Simon Hepworth (Chief Financial Officer) 2017 864,486 234,128 1,516,575 – 4,049,731 8,023,934 Richard Pearson (Executive General Manager, Retail) (vi) 2017 353,016 96,018 226,392 146,831 520,848 – – 908,950 2,441,116 – 675,426 Bruce Rosengarten (Executive General Manager, Commercial) (v)(vii) 2017 (70,323) 266,188 Louise Warner (Executive General Manager, Fuels & Infrastructure) 2017 778,229 93,012 – 615,198 855,017 1,666,080 444,796 – 241,975 1,558,013 Total remuneration: senior executives 2017 4,485,419 499,667 2,708,611 – 6,055,674 14,364,568 Notes: (i) Salary and fees comprises base salary and cash payments in lieu of employer superannuation (on 2017 base salary and/or on STI payments made in respect of the 2016 performance year paid in 2017). (ii) Other remuneration includes the cash value of non-monetary benefits, superannuation, annual leave and long service leave entitlements, and any fringe benefits tax payable on non-monetary benefits. (iii) This refers to cash and equity based plans from prior years that have vested in the current year. The value is calculated using the closing share price of company shares on the vesting date. The 2017 figures reflect the strong performance in respect of the LTI that was granted in 2014 and that operated over the performance period from 1 January 2014 to 31 December 2016. Over this period, Caltex’s TSR was 178% and the Caltex share price increased from $20.05 to $30.46. At the time of vesting, the Caltex share price was $29.52. Ms Warner’s 2014 LTI award was cash based, as it was granted while she led Caltex’s Ampol Singapore business. (iv) This refers to the total value of remuneration earned during 2017, being the sum of the prior columns. (v) These Senior Executives elect to receive an equivalent cash payment in lieu of employer superannuation that is in excess of the quarterly Superannuation Guarantee Maximum. (vi) Mr Pearson commenced employment on 1 August 2017 and his remuneration is disclosed from this date. (vii) Mr Rosengarten ceased employment on 1 April 2017 due to his position as EGM Commercial being made redundant. The “Terminations Benefit” figure includes the value of his notice paid in lieu, and his redundancy payment. Directors’ Reportcontinued Table 4b. Total remuneration for Senior Executives in 2017 (statutory disclosures) The following table sets out the audited total remuneration for Senior Executives in 2016 and 2017, calculated in accordance with statutory accounting requirements: Primary Post Employ- ment Other Long Term Equity Total Salary and fees (i) Bonus (short-term incentive) Non- monetary benefits( ii) Super- annuation Other( iii) Termination Benefit Share benefits (long-term incentive)( iv) Rights benefits (long-term incentive)( v) Julian Segal (Managing Director & CEO)(vi) 2017 2016 2,363,951 1,516,575 14,975 25,000 53,702 2,267,804 1,063,792 13,695 25,000 51,206 Simon Hepworth (Chief Financial Officer) 2017 2016 833,339 520,848 26,272 129,177 22,530 852,336 470,506 21,642 139,294 56,964 Richard Pearson (Executive General Manager, Retail) (vi)(vii) 2017 2016 381,212 226,392 24,035 34,635 9,152 – – – – – Bruce Rosengarten (Executive General Manager, Commercial) (vi)(viii) – – – – – – 2017 2016 281,649 – 6,278 15,100 (63,896) 615,198 905,819 303,601 15,604 30,400 7,778 Louise Warner (Executive General Manager, Fuels & Infrastructure)(ix) 2017 2016 818,202 444,796 15,885 19,832 17,322 176,165 80,656 10,435 7,912 28,184 Total remuneration: Senior Executives – 2,207,345 6,181,548 – 2,193,138 5,614,635 – – – – – 497,478 2,029,644 518,398 2,059,140 119,964 795,390 – – 194,773 1,049,102 – – – 89,328 445,854 1,798,384 65 – – 220,022 1,536,059 40,154 343,507 2017 2016 4,678,353 2,708,611 87,445 223,744 38,810 615,198 – 3,239,582 11,591,743 4,202,124 1,918,555 61,376 202,606 144,132 – 89,328 3,197,544 9,815,666 Notes: (i) Salary and fees includes base salary and cash payments in lieu of employer superannuation. For 2017, the cash payments in lieu of employer superannuation are on 2017 base salary and/or on STI payments made in respect of the 2016 performance year paid in 2017. (ii) The non-monetary benefits received by Senior Executives include car parking benefits, employee StarCard benefits, the payment of the default premiums for death and total and permanent disability insurance cover and related fringe benefits tax payments made by Caltex. (iii) Other long term remuneration represents the long service leave for all Senior Executives. (iv) This is the value of the restricted shares (calculated under the accounting standards) granted to Mr Rosengarten in 2013, the last tranche of which vested in 2016. (v) These values have been calculated under accounting standards. The values may not represent the future value that the Senior Executive will receive, as the vesting of the performance rights is subject to Caltex achieving pre-defined performance measures. (vi) These Senior Executives elect to receive an equivalent cash payment in lieu of employer superannuation that is in excess of the quarterly Superannuation Guarantee Maximum. (vii) Mr Pearson commenced employment on 1 August 2017 and his remuneration is disclosed from this date. (viii) Mr Rosengarten ceased employment on 1 April 2017. The redundancy column includes the value of his notice paid in lieu (five months) and his redundancy payment. (ix) Ms Warner’s 2016 remuneration relates to the period commencing 3 October 2016 when she was appointed Executive General Manager, Fuels & Infrastructure and became a KMP. Remuneration Report continued 3. Senior Executive remuneration continued 3i. Remuneration tables continued Table 5. 2017 Senior Executive performance rights Long term incentives for Senior Executives are awarded as performance rights under the CEIP as explained in section 3d. The following table sets out details of movements in performance rights held by Senior Executives during the year, including details of the performance rights that vested. Julian Segal Simon Hepworth Richard Pearson Bruce Rosengarten Louise Warner Performance rights at 1 Jan 2017 (i) Granted in 2017 (ii) Vested in 2017 (iii) Lapsed in 2017 (iv) Balance at 31 Dec 2017 364,632 121,200 (137,186) (24,629) 324,017 84,199 – 79,248 24,166 30,465 26,325 (30,791) (5,529) – – – (28,964) (27,908) 23,455 (8,197) (1,473) 78,344 26,325 22,376 37,951 Notes: (i) This relates to the 2014, 2015 and 2016 performance rights. If the service based and performance based vesting conditions are achieved, the 2015 and 2016 performance rights will vest in 2018 and 2019 respectively. (ii) This relates to the 2017 performance rights. If the service based and performance based vesting conditions are achieved, these performance rights will vest in 2020. (iii) This relates to the 2014 performance rights of which 84.78% vested. Senior Executives received one Caltex share for each right that vested. (iv) This relates to the 2014 performance rights of which 15.22% lapsed. Table 6. Valuation assumptions of performance rights granted The fair value of performance rights granted under the CEIP is determined independently by Ernst & Young using an appropriate numerical pricing model. The model takes into account a range of assumptions and the fair values for each year of grant have been calculated incorporating the assumptions below. 2017 grant(i)(ii) 2016 grant(i) 2015 grant(i) Relative TSR against S&P/ASX 100 Strategic measures Relative TSR against S&P/ASX 100 Strategic measure Relative TSR against S&P/ASX 100 FCF and strategic measure 4 April 2017/ 12 May 2017 4 April 2017/ 12 May 2017 4 April 2016/ 13 May 2016 4 April 2016/ 13 May 2016 7 April 2015 7 April 2015 1 April 2020 1 April 2020 1 April 2019 1 April 2019 1 April 2018 1 April 2018 Nil 23% Nil 23% Nil 26% Nil 26% Risk free interest rate 1.87%/1.82% 1.87%/1.82% 1.88%/1.58% 1.88%/1.58% Dividend yield 3.6% 3.6% 3.3%/2.8% 3.3%/2.8% Expected life (years) 3.0/2.9 3.0/2.9 3.0/2.9 3.0/2.9 Share price at grant date $29.39/$32.68 $29.39/$32.68 $33.86/$34.20 $33.86/$34.20 Valuation per right $10.76/$14.50 $26.39/$29.45 $13.34/$12.43 $30.68/$31.55 Nil 30% 1.75% 3.2% 3.0 $34.94 $15.69 Nil 30% 1.75% 3.2% 3.0 $34.94 $31.76 Notes: (i) Market performance measures, such as relative TSR, must be incorporated into the option-pricing model valuation used for the CEIP performance rights, which is reflected in the valuation per performance right. Non-market vesting conditions such as free cash flow and strategic measures are not taken into account when determining the value of the performance right. This explains the higher valuation for these performance rights. However, the value of the free cash flow and strategic measures may be discounted during the performance period to reflect the Board’s assessment of the probability of the number of equity instruments that will vest based on progress against the performance measures. These values will be reflected in table 4b. (ii) In 2017, two separate major awards of CEIP performance grants were made. Executive awards, excluding the MD & CEO, were made on 4 April 2017. The MD & CEO’s award was made on 12 May 2017 after shareholder approval for the award was obtained at the 2017 AGM held on 4 May 2017. The terms of all 2017 awards, including all performance hurdles and vesting conditions, are the same. t r o p e R l a u n n A 7 1 0 2 66 I A L A R T S U A X E T L A C Grant date Vesting date Exercise price Volatility Directors’ Reportcontinued Table 7. Mix of fixed and variable remuneration based on 2017 statutory remuneration table The proportion of each Senior Executive’s total remuneration for 2017 that was fixed, and the proportion that was subject to a performance measure, is outlined below. The percentages are based on the 2017 statutory remuneration disclosures in table 4b (including the LTI values which are determined in accordance with accounting standards), and do not correspond to the “at target” remuneration percentages outlined earlier in this report in section 3b. Julian Segal Simon Hepworth Richard Pearson Louise Warner Variable (including short and long term incentive payments) 60% 50% 44% 43% Fixed 40% 50% 56% 57% Table 8. FY17 STI outcomes The table below sets out the actual STI outcome for each Senior Executive as a percentage of their maximum STI opportunity. Senior Executives Julian Segal Simon Hepworth Richard Pearson (i) Bruce Rosengarten (ii) Louise Warner Average (iii) 2017 59% 58% 62% – 63% 60% 2016 46% 55% – 38% 52% 48% 67 Notes: (i) Mr Pearson commenced in August 2017 and received a pro-rated STI for this year. (ii) Mr Rosengarten ceased employment due to redundancy in April 2017 and was not eligible for a STI award in 2017. (iii) This is the average for those KMP who were eligible to receive an STI payment in this year. 4. Non-executive Director fees 4a. Our approach to Non-executive Director fees Caltex’s business and corporate operations are managed under the direction of the Board. The Board oversees the performance of Caltex management in seeking to deliver superior business and operational performance and long term growth in shareholder value. The Board recognises that providing strong leadership and strategic guidance to management is important to achieve our goals and objectives. Under the Caltex Constitution and the ASX Listing Rules, the total annual fee pool for Non-executive Directors is determined by shareholders. Within this aggregate amount, Non-executive Director fees are reviewed by the Human Resources Committee, taking into account recommendations from an independent remuneration consultant, and set by the Board. Fees for Non-executive Directors are set at a level to attract and retain directors with the necessary skills and experience to allow the Board to have a proper understanding of, and competence to deal with, current and emerging issues for Caltex’s business. The Board seeks to attract directors with different skills, experience expertise and diversity. Additionally, when setting Non-executive Director fees, the Board takes into account factors such as external market data on fees and the size and complexity of Caltex’s operations. The Non-executive Directors’ fees are fixed and Non-executive Directors do not participate in any Caltex incentive or retirement plan. t r o p e R l a u n n A 7 1 0 2 68 I A L A R T S U A X E T L A C Remuneration Report continued 4. Non-executive Director fees continued 4b. Board and Committee fees for 2017 The current maximum annual fee pool for Non-executive Directors is $2.5 million, including statutory entitlements. This amount was approved by shareholders at the 2016 Annual General Meeting. Table 9. 2017 Non-executive Director fees The table below outlines the 2017 Non-executive Director fees. There were no increases to Non-executive Director fees for 2017. Board Committees (i) Chairman Member Committee Chairman Member 2017 fee (ii) $492,360 $164,120 $36,000 $18,000 Notes: (i) Comprising the Audit Committee, Human Resources Committee, and OHS & Environmental Risk Committee. No fees are paid to the Chairman or Members of the Nomination Committee. (ii) Caltex paid superannuation of 9.5% for Non-executive Directors in addition to the above fees in 2017. 4c. Remuneration table Table 10. Non-executive Director fees in 2017 (statutory disclosures) The following table sets out the audited Non-executive Director fees in 2016 and 2017 calculated in accordance with statutory accounting requirements and which reflects the actual remuneration received during the financial year. Non-executive Directors are not eligible to receive any cash based or equity based incentives. Dollars Current Non-executive Directors Steven Gregg (Chairman) 2017 2016 Trevor Bourne 2017 2016 Melinda Conrad 2017 2016 Bruce Morgan 2017 2016 Barbara Ward AM 2017 2016 Penny Winn 2017 2016 Former Non-executive Directors Greig Gailey (Chairman) 2017 2016 Total: Non-executive Directors 2017 2016 Primary Post Employment Other Long Term Total Salary and fees Non-monetary benefits Super- annuation (i) Other 299,774 195,258 218,120 220,551 158,354 – 218,120 220,551 218,120 218,120 188,707 179,689 328,240 507,017 1,629,436 1,541,187 – – 28,479 18,549 1,061 761 90 – 899 791 181 197 – – 325 430 2,556 2,179 20,721 20,952 15,044 – 20,721 20,952 20,721 20,721 17,927 17,070 31,183 48,167 154,796 146,412 – – – – – – – – – – – – – – – – 328,253 213,808 239,902 242,265 173,488 – 239,741 242,295 239,023 239,039 206,634 196,760 359,748 555,614 1,786,788 1,689,779 Note: (i) Superannuation contributions are made on behalf of Non-executive Directors to satisfy Caltex’s obligations under the Superannuation Guarantee legislation. Fees paid to Non-executive Directors may be subject to fee sacrifice arrangements for superannuation. Non-executive Directors may direct Caltex to pay superannuation contributions referable to fees in excess of the maximum earnings base as cash. Directors’ Reportcontinued 5. Shareholdings of Key Management Personnel Table 11. Shareholdings of Key Management Personnel The movement during the reporting period in the number of shares of Caltex Australia Limited held directly or indirectly by each KMP, including their personally related entities, is below. Directors Steven Gregg Trevor Bourne Melinda Conrad Bruce Morgan Barbara Ward AM Penny Winn Greig Gailey Senior Executives Julian Segal Simon Hepworth Richard Pearson Bruce Rosengarten Louise Warner Directors Greig Gailey Trevor Bourne Steven Gregg Bruce Morgan Barbara Ward AM Penny Winn Senior Executives Julian Segal Simon Hepworth Bruce Rosengarten Louise Warner Held at 31 Dec 2016 Purchased Vested Sold Held at 31 Dec 2017 – 5,395 – 10,500 5,000 4,911 5,000 222,930 17,193 – 21,321 451 – – 5,000 – – 1,000 500 – – – – – – – – – – – – – – – – – – – 137,186 30,791 – 28,964 – (57,200) (22,500) – (50,285) – – 5,395 5,000 10,500 5,000 5,911 5,500 302,916 25,484 – 21,321 451 Held at 31 Dec 2015 Purchased Vested Sold Held at 31 Dec 2016 5,000 5,395 – 10,500 – 1,261 141,906 23,681 4,389 451 – – – – 5,000 3,650 – – – – – – – – – – – – – – – 129,638 28,512 16,932 (48,614) (35,000) – 69 5,000 5,395 – 10,500 5,000 4,911 222,930 17,193 21,321 451 6. Other Key Management Personnel transactions Apart from as disclosed in the indemnity section of the Directors’ Report, no KMP have entered into a material contract, loan or other transaction with any entity in the Caltex Group during the year ended 31 December 2017 (2016: nil). Directors’ interests The directors’ relevant interests in the shares of Caltex Australia Limited at 31 December 2017 are set out in the following table. Director Shareholding Nature of interest Steven Gregg Julian Segal Nil 302,916 shares N/a Direct interest (236,210 shares) 324,017 performance rights Indirect interest (66,706 shares) Mr Segal also has a direct interest in 324,017 performance rights Trevor Bourne 5,395 shares Melinda Conrad Bruce Morgan Barbara Ward AM Penny Winn 5,000 shares 10,500 shares 5,000 shares 5,911 shares Direct interest (2,395 shares) Indirect interest (3,000 shares) Indirect interest Indirect interest Direct interest Indirect interest Note: No director has acquired or disposed of any relevant interests in the company’s shares in the period from 1 January 2018 to the date of this Annual Report. Board and Committee meetings The Caltex Board met 25 times during the year ended 31 December 2017. In addition, directors attended Board strategy sessions and workshops, site visits and special purpose committee meetings during the year. In 2017, the Board convened the following standing committees: • Audit Committee • Human Resources Committee • Nomination Committee • OHS & Environmental Risk Committee t r o p e R l a u n n A 7 1 0 2 70 I A L A R T S U A X E T L A C The number of Board and Committee meetings attended by each director during 2017 is set out in the following table: Director Board (i) Audit Committee Human Resources Committee Nomination Committee OHS & Environmental Risk Committee Current directors Held Attended Held Attended Held Attended Held Attended Held Attended Steven Gregg Julian Segal Trevor Bourne Melinda Conrad Bruce Morgan Barbara Ward AM Penny Winn 25 25 25 22 25 25 25 25 25 25 22 23 25 25 3 – – 1 4 4 – 3 – – 1 4 4 – – – 5 – – 5 5 – – 5 – – 5 5 4 – 4 3 4 4 4 4 – 4 2 4 4 4 1 – 4 3 4 – 1 1 – 4 3 4 – 1 Includes out of session meetings. Excludes strategy workshops, briefings. Notes: (i) (ii) All directors are invited to and regularly attend Committee meetings; this table lists attendance only where a director is a member of the relevant Committee. (iii) A number of directors also participated in Board Committees convened for special purposes. Shares and interests The total number of ordinary shares on issue at the date of this report and during 2017 is 261 million shares (2016: 261 million shares). The total number of performance rights on issue at the date of this report is 1,178,816 (2016: 1,296,263). 582,965 performance rights were issued during 2017 (2016: 460,515). 369,653 performance rights vested or lapsed during the year (2016: 646,253). On vesting, Caltex is required to allocate one ordinary share for each performance right. For each right that vests, Caltex intends to purchase a share on market following vesting. No new shares were issued as a result of the vesting of performance rights during 2017. Non-audit services KPMG is the external auditor. In 2017, KPMG performed non-audit services for Caltex in addition to its statutory audit and review engagements for the full year and half year. KPMG received or was due to receive the following amounts for services performed for Caltex during the year ended 31 December 2017: • for non-audit services – total fees of $265,100 (2016: $247,300); these services included taxation services ($260,000) and other assurance services ($5,100), and • for audit services – total fees of $1,079,200 (2016: $1,082,700). The Board has received a written advice from the Audit Committee in relation to the independence of KPMG, as external auditor, for 2017. The advice was made in accordance with a resolution of the Audit Committee. The directors are satisfied that: • the provision of non-audit services to the Caltex Group during the year ended 31 December 2017 by KPMG is compatible with the general standard of independence for auditors imposed by the Corporations Act, and • the provision of non-audit services during the year ended 31 December 2017 by KPMG did not compromise the auditor independence requirements of the Corporations Act for the following reasons: − the provision of non-audit services in 2017 was consistent with the Board’s policy on the provision of services by the external auditor − the non-audit services provided in 2017 are not considered to be in conflict with the role of external auditor, and − the directors are not aware of any matter relating to the provision of the non-audit services in 2017 that would impair the impartial and objective judgement of KPMG as external auditor. Directors’ Reportcontinued Rounding of amounts Caltex is an entity to which Australian Securities and Investments Commission (ASIC) Class Order 2016/191 applies. Amounts in the 2017 Directors’ Report and the 2017 Financial Report have been rounded off to the nearest thousand dollars (unless otherwise stated) in accordance with CO2016/191. The Directors’ Report is made in accordance with a resolution of the Board. Steven Gregg Chairman Julian Segal Managing Director & CEO Sydney, 27 February 2018 71 Company secretaries The following persons are current company secretaries of Caltex and the Caltex Group as at the date of this report. Lyndall Stoyles Ms Stoyles was appointed to this position in October 2016 when she joined Caltex. Ms Stoyles manages Caltex’s legal, secretariat, internal audit, compliance and corporate affairs teams. As EGM Legal and Corporate Affairs, she is responsible for providing legal advice to Caltex’s Board, CEO and broader leadership team. Ms Stoyles has more than 20 years’ experience in advising on competitor, commercial and corporate head office legal issues. Prior to joining Caltex, Ms Stoyles was Group General Counsel and Company Secretary for former logistics business Asciano and spent more than a decade with Clayton Utz advising on competition, commercial and corporate law issues in a broad range of industries. Lyndall holds a Diploma of Law/Masters of Law from the University of Sydney and is a member of the Australian Institute of Company Directors. Kara Nicholls Ms Nicholls has over 20 years’ experience across global equity capital markets including wide-ranging commercial and corporate compliance involvement. She brings extensive knowledge of the Australian Securities Exchange listing rules, corporate governance and company compliance and administration to the Board. Prior to joining Caltex, she has held roles with Woolworths Limited, Arrium Limited, Macquarie Group Limited and the Australian Securities Exchange Limited. She is a Non-executive Director and Company Secretary of the Gidget Foundation Australia, and a member of the Governance Institute of Australia’s Legislative Review Committee. She is a Chartered Secretary, JP, Fellow of the Governance Institute of Australia, Member of the Australian Institute of Company Directors and holds a Bachelor of Business and Master of Legal Studies from the University of Technology Sydney. Indemnity and insurance Caltex has paid insurance premiums for directors’ and officers’ liability for current and former directors and officers of the company, its subsidiaries and related entities. The insurance policies prohibit disclosure of the nature of the liabilities insured against and the amount of the premiums. The Constitution provides that each officer of the company and, if the Board considers it appropriate, any officer of a subsidiary of the company out of the assets of the company to the relevant extent against any liability incurred by the officer in or arising out of the conduct of the business of the company or the subsidiary (as the case may be) or in or arising out of the discharge of the duties of the officer, unless incurred in circumstances that the Board resolves do not justify indemnification. Where the Board considers it appropriate, the company may execute a documentary indemnity in any form in favour of any officer of the company or a subsidiary of the company, provided that such terms are not inconsistent with the Constitution. For more information, refer to the Constitution which is located on our website. Lead Auditor’s Independence Declaration under section 307C of the Corporations Act 2001 To the Directors of Caltex Australia Limited I declare that, to the best of my knowledge and belief, in relation to the audit of Caltex Australia Limited for the financial year ended 31 December 2017 there have been: (i) no contraventions of the auditor independence requirements as set out in the Corporations Act 2001 in relation to the audit; and (ii) no contraventions of any applicable code of professional conduct in relation to the audit. KPMG Greg Boydell Partner Sydney 27 February 2018 t r o p e R l a u n n A 7 1 0 2 72 I A L A R T S U A X E T L A C KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Liability limited by a scheme approved under Professional Standards Legislation. Directors’ Declaration In the opinion of the directors of Caltex Australia Limited (the company): a. the financial statements and notes that are contained in pages 77 to 119 and the Remuneration Report set out on pages 50 to 69 are in accordance with the Corporations Act 2001, including i. giving a true and fair view of the Group’s financial position as at 31 December 2017 and of its performance for the financial year ended on that date, and ii. complying with Australian Accounting Standards, the Corporations Regulations 2001, and b. there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable c. at the date of this declaration, there are reasonable grounds to believe that the companies in the Caltex Australia Group that are parties to the Deed of Cross Guarantee as identified in note F1 will be able to meet any obligations or liabilities to which they are, or may become, subject by virtue of the Deed of Cross Guarantee described in note F1, and d. a statement of compliance with International Financial Reporting Standards has been included in note A to the financial statements for the year ended 31 December 2017. The directors have been given the declarations required by section 295A of the Corporations Act 2001 from the Managing Director & CEO and the Chief Financial Officer for the financial year ended 31 December 2017. Signed in accordance with a resolution of the directors: Steven Gregg Chairman Julian Segal Managing Director & CEO Sydney, 27 February 2018 73 Independent Auditor’s Report To the Shareholders of Caltex Australia Limited Report on the audit of the Financial Report Opinion We have audited the Financial Report of the Group. In our opinion, the accompanying Financial Report of Caltex Australia Limited is in accordance with the Corporations Act 2001, including: • giving a true and fair view of the Group’s financial position as at 31 December 2017 and of its financial performance for the year ended on that date; and • complying with Australian Accounting Standards and the Corporations Regulations 2001. Basis for opinion The Group consists of Caltex Australia Limited (the Company) and the entities it controlled at the year end and from time to time during the financial year. The Financial Report comprises the: • consolidated statement of financial position as at 31 December 2017; • consolidated statement of comprehensive income, consolidated statement of changes in equity, and consolidated statement of cash flows for the year then ended; • notes, including a summary of significant accounting policies; and • Directors’ Declaration. t r o p e R l a u n n A 7 1 0 2 74 I A L A R T S U A X E T L A C We conducted our audit in accordance with Australian Auditing Standards. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the Financial Report section of our report. We are independent of the Group in accordance with the Corporations Act 2001 and the relevant ethical requirements of the Accounting Professional and Ethical Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code). We have fulfilled our other ethical responsibilities in accordance with the Code. Key Audit Matters The Key Audit Matters we identified are: • Site remediation and dismantling provisions, and • Taxation of Singaporean entities. Key Audit Matters are those matters that, in our professional judgement, were of most significance in our audit of the Financial Report of the current period. These matters were addressed in the context of our audit of the Financial Report as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. Site remediation and dismantling provisions (A$345,097k) Refer to Note C6 to the Financial Report The key audit matter How the matter was addressed in our audit The determination of site remediation and dismantling provisions relating to oil refining, distribution and marketing sites, including the Kurnell refinery, following its conversion to an import terminal, is considered a key audit matter. This is due to the inherent complexity in estimating future environmental remediation costs, particularly those that are forecast to be incurred several years in the future. This is influenced by: • current environmental and regulatory requirements, and the impact to the completeness of environmental remediation activities incorporated into the provision estimate; • the expected environmental management strategy, and the nature of costs incorporated into the provision estimate; • third party expert advice sought by management regarding their obligations and estimates of future costs; • historical experience, and whether this is a reasonable predictor when evaluating forecast costs; and • the expected timing of the expenditure. KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Our audit procedures to critically appraise management’s determination of site remediation and dismantling provisions included: • comparing the basis for recognition and measurement of remediation provisions for consistency with environmental and regulatory requirements; • obtaining third party expert reports as well as internal and external underlying documentation for management’s determination of future required activities, their timing, and associated cost estimations and comparing them to the nature and quantum of costs contained in the provision balance; • assessing the competence, capability and objectivity of the Group’s internal and external experts used in the determination of the provision estimate; • testing the accuracy of historical remediation provisions by comparing to actual expenditure. We used this knowledge to challenge management’s current cost estimations; and • evaluating the completeness of the provisions through examination of the Group’s operating locations, regulatory correspondence and responses from our independent request of the Group’s external lawyers for confirmation of relevant matters. Liability limited by a scheme approved under Professional Standards Legislation. Taxation of Singaporean entities Refer to Note E1 to the Financial Report The key audit matter The determination as to whether the earnings from the Group’s Singaporean entities are subject to income tax in Australia under the regime for the taxation of controlled foreign company income is considered a key audit matter. This is due to the judgement required in assessing management’s current estimate of taxation, which required senior audit team member and tax specialist involvement. The critical elements of this were: • significant uncertainty surrounding the timing of resolution of the matter with the Australian Taxation Office (ATO) and the final tax rate that will be levied in respect of the Group’s Singaporean entities’ earnings; and judgement in management’s current estimate of taxation by applying the Australian income tax rate of 30% to the Singaporean entities’ earnings, which may exceed the actual tax that applies if the income is deemed to be non-assessable or only partially assessable in Australia. • Other Information How the matter was addressed in our audit Our audit procedures included: • working with our tax specialists to evaluate documentation prepared by the Group’s internal and external advisers based on our specialists’ experience and our understanding of the issue, including the current status of discussions with the ATO, expected timing for resolution and the extent of any potential changes to the estimate; and • evaluating the disclosures of the Group by comparing them to our understanding of the matter and potential adjustments to future period income tax expense. Other Information is financial and non-financial information in Caltex Australia Limited’s annual reporting which is provided in addition to the Financial Report and the Auditor’s Report. The Directors are responsible for the Other Information. Our opinion on the Financial Report does not cover the Other Information and, accordingly, we do not express an audit opinion or any form of assurance conclusion thereon, with the exception of the Remuneration Report and our related assurance opinion. In connection with our audit of the Financial Report, our responsibility is to read the Other Information. In doing so, we consider whether the Other Information is materially inconsistent with the Financial Report or our knowledge obtained in the audit, or otherwise appears to be materially misstated. We are required to report if we conclude that there is a material misstatement of this Other Information, and based on the work we have performed on the Other Information that we obtained prior to the date of this Auditor’s Report we have nothing to report. 75 Responsibilities of Directors for the Financial Report The Directors are responsible for: • preparing the Financial Report that gives a true and fair view in accordance with Australian Accounting Standards and the • Corporations Act 2001; implementing necessary internal control to enable the preparation of a Financial Report that gives a true and fair view and is free from material misstatement, whether due to fraud or error; and • assessing the Group’s ability to continue as a going concern and whether the use of the going concern basis of accounting is appropriate. This includes disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless they either intend to liquidate the Group or to cease operations, or have no realistic alternative but to do so. Auditor’s responsibilities for the audit of the Financial Report Our objective is: • to obtain reasonable assurance about whether the Financial Report as a whole is free from material misstatement, whether due to fraud or error; and • to issue an Auditor’s Report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with Australian Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or error. They are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of this Financial Report. A further description of our responsibilities for the Audit of the Financial Report is located at the Auditing and Assurance Standards Board website at: http://www.auasb.gov.au/auditors_responsibilities/ar1.pdf. This description forms part of our Auditor’s Report. Independent Auditor’s Report continued Report on the Remuneration Report Opinion We have audited the Remuneration Report included in the Directors’ Report for the year ended 31 December 2017. In our opinion, the Remuneration Report of Caltex Australia Limited for the year ended 31 December 2017 complies with Section 300A of the Corporations Act 2001. Directors’ responsibilities The Directors of the Company are responsible for the preparation and presentation of the Remuneration Report in accordance with Section 300A of the Corporations Act 2001. Our responsibilities Our responsibility is to express an opinion on the Remuneration Report, based on our Audit conducted in accordance with Australian Auditing Standards. KPMG Greg Boydell Partner Sydney 27 February 2018 t r o p e R l a u n n A 7 1 0 2 76 I A L A R T S U A X E T L A C Financial Statements Contents Primary statements Consolidated income statement Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of changes in equity Consolidated cash flow statement Notes to the financial statements A Basis of preparation B Results for the year B1 Revenue and other income B2 Costs and expenses B3 Segment reporting B4 Earnings per share B5 Dividends C Operating assets and liabilities C1 Receivables C2 Inventories C3 Intangibles C4 Property, plant and equipment C5 Payables C6 Provisions C7 Employee benefits D Capital, funding and risk management D1 Interest bearing liabilities D2 Risk management D3 Capital management D4 Fair value of financial assets and liabilities D5 Issued capital E Taxation E1 Income tax expense E2 Deferred tax F Group structure F1 Controlled entities F2 Business combinations F3 Equity accounted investees F4 Joint venture operations F5 Parent entity disclosures G Other information G1 Commitments G2 Contingent liabilities G3 Related party disclosures G4 Key management personnel G5 Notes to the cash flow statement G6 Auditor remuneration G7 Net tangible assets per share G8 New standards and interpretations not yet adopted G9 Events subsequent to the end of the year 77 Consolidated Income Statement for the year ended 31 December 2017 Thousands of dollars Revenue Replacement cost of goods sold (excluding product duties and taxes and inventory gains) Product duties and taxes Inventory gains Cost of goods sold – historical cost Gross profit Other income Net foreign exchange losses Selling and distribution expenses General and administration expenses Results from operating activities Finance costs Finance income Net finance costs Share of net (loss)/profit of entities accounted for using the equity method Profit before income tax expense Income tax expense Net profit Profit attributable to: Equity holders of the parent entity Non-controlling interest Net profit Basic and diluted earnings per share: Historical cost – cents per share Note 2017 2016 B1 21,398,251 17,933,201 (14,143,091) (5,112,441) 17,707 (11,154,208) (4,908,353) 122,329 (19,237,825) (15,940,232) 2,160,426 1,992,969 B1 B2 F3.4 E1 2,073 (39,071) (1,024,708) (168,223) 930,497 (70,102) 3,202 (66,900) (151) 863,446 (242,694) 620,752 619,085 1,667 620,752 1,805 (3,955) (923,800) (132,066) 934,953 (79,623) 7,051 (72,572) 1,382 863,763 (253,283) 610,480 609,940 540 610,480 B4 237.4 231.6 The consolidated income statement for the year ended 31 December 2017 includes significant items totalling a net $24 million loss before tax ($14 million loss after tax) (2016: nil). Details of these items are disclosed in note B1. The consolidated income statement is to be read in conjunction with the notes to the financial statements. t r o p e R l a u n n A 7 1 0 2 78 I A L A R T S U A X E T L A C Consolidated Statement of Comprehensive Income for the year ended 31 December 2017 Thousands of dollars Profit for the period Other comprehensive income Items that will not be reclassified to profit or loss: Actuarial gain/(loss) on defined benefit plans Tax on items that will not be reclassified to profit or loss Total items that will not be reclassified to profit or loss Items that may be reclassified subsequently to profit or loss: Foreign operations – foreign currency translation differences Net change in fair value of net investment hedges Effective portion of changes in fair value of cash flow hedges Net change in fair value of cash flow hedges reclassified to profit or loss Tax on items that may be reclassified subsequently to profit or loss Total items that may be reclassified subsequently to profit or loss Other comprehensive income for the period, net of income tax Total comprehensive income for the period Attributable to: Equity holders of the parent entity Non-controlling interest Total comprehensive income for the period 2017 2016 620,752 610,480 3,519 (1,056) 2,463 (29,577) 1,045 (45,221) 45,294 (2) (28,461) (25,998) (220) 66 (154) 6,698 – (595) 893 (89) 6,907 6,753 594,754 617,233 593,087 1,667 594,754 616,693 540 617,233 The consolidated statement of comprehensive income is to be read in conjunction with the notes to the financial statements. 79 Consolidated Balance Sheet as at 31 December 2017 Thousands of dollars Current assets Cash and cash equivalents Receivables Inventories Current tax assets Other Total current assets Non-current assets Receivables Investments accounted for using the equity method Intangibles Property, plant and equipment Deferred tax assets Employee benefits Other t r o p e R l a u n n A 7 1 0 2 80 I A L A R T S U A X E T L A C Total non-current assets Total assets Current liabilities Payables Interest bearing liabilities Current tax liabilities Employee benefits Provisions Total current liabilities Non-current liabilities Payables Interest bearing liabilities Employee benefits Provisions Total non-current liabilities Total liabilities Net assets Equity Issued capital Treasury stock Reserves Retained earnings Total parent entity interest Non-controlling interest Total equity Note 2017 2016 C1 C2 C1 F3 C3 C4 E2 C7 C5 D1 C7 C6 C5 D1 C7 C6 D5 44,521 922,420 1,694,915 – 65,767 2,727,623 10,887 11,360 516,866 2,818,353 244,073 3,233 22,825 3,627,597 6,355,220 1,735,254 270,269 151,948 93,677 107,521 2,358,669 10,855 588,652 37,318 251,825 888,650 3,247,319 3,107,901 244,857 747,585 1,080,920 9,524 60,769 2,143,655 2,555 10,394 195,335 2,690,865 238,083 432 21,415 3,159,079 5,302,734 1,079,389 134 167,569 96,379 158,985 1,502,456 8,356 698,340 38,637 244,730 990,063 2,492,519 2,810,215 524,944 (1,210) (39,511) 2,610,195 3,094,418 13,483 3,107,901 524,944 (344) (7,955) 2,280,754 2,797,399 12,816 2,810,215 The consolidated balance sheet is to be read in conjunction with the notes to the financial statements. Consolidated Statement of Changes in Equity for the year ended 31 December 2017 Thousands of dollars Balance at 1 January 2016 Total comprehensive income for the year Profit for the year Total other comprehensive income Total comprehensive income for the year Own shares acquired, net of tax Shares vested to employees Expense on equity settled transactions Shares bought back (i) Dividends to shareholders Balance at 31 December 2016 Balance at 1 January 2017 Total comprehensive income for the year Profit for the year Total other comprehensive income Total comprehensive income for the year Own shares acquired, net of tax Shares vested to employees Expense on equity settled transactions Dividends to shareholders Balance at 31 December 2017 Issued capital Treasury stock Foreign currency translation reserve Equity compen- sation reserve Hedging reserve Retained earnings Non- controlling interest Total Total equity 543,415 (644) 8,922 (1,476) (16,669) 2,241,981 2,775,529 12,276 2,787,805 – – – – – – – – – 6,698 6,698 (10,952) 11,252 – (18,471) – – – – – – – – – – 209 209 – – – – – – – – 609,940 609,940 540 610,480 (154) 6,753 – 6,753 609,786 616,693 540 617,233 902 (11,252) – – (10,050) – 4,711 – – (251,608) 4,711 (270,079) – (319,405) (319,405) – – – – – (10,050) – 4,711 (270,079) (319,405) 524,944 (344) 15,620 (1,267) (22,308) 2,280,754 2,797,399 12,816 2,810,215 524,944 (344) 15,620 (1,267) (22,308) 2,280,754 2,797,399 12,816 2,810,215 – – – – – – – – – – – (28,532) (28,532) (10,540) 9,674 – – – – – – – 71 71 – – – – – – 619,085 619,085 1,667 620,752 81 2,463 (25,998) – (25,998) – 621,548 593,087 1,667 594,754 3,122 (9,674) 3,457 – – – (7,418) – 3,457 – – – (7,418) – 3,457 – (292,107) (292,107) (1,000) (293,107) 524,944 (1,210) (12,912) (1,196) (25,403) 2,610,195 3,094,418 13,483 3,107,901 The consolidated statement of changes in equity is to be read in conjunction with the notes to the financial statements. (i) 9,189,481 shares were bought back and cancelled during the year ended 31 December 2016. Consolidated Cash Flow Statement for the year ended 31 December 2017 Thousands of dollars Note 2017 2016 Cash flows from operating activities Receipts from customers Payments to suppliers, employees and governments Shares acquired for vesting employee benefits Dividends and disbursements received Interest received Interest and other finance costs paid Income taxes paid Net operating cash inflows Cash flows from investing activities Purchase of investment Purchases of businesses, net of cash acquired Purchases of property, plant and equipment Major cyclical maintenance Purchases of intangibles Net proceeds from sale of property, plant and equipment Net investing cash outflows Cash flows from financing activities Proceeds from borrowings Repayments of borrowings Repayment of finance lease principal Dividends paid to non-controlling interest Payments for shares bought back Dividends paid Net financing cash outflows 23,693,457 (22,654,228) (10,540) 300 3,125 (57,693) (239,389) 20,025,940 (19,014,981) (10,952) 400 7,077 (65,687) (13,595) G5.2 735,032 928,202 F2 – (425,902) (324,077) (38,820) (49,004) 37,455 (800,348) (17,686) – (290,288) (32,933) (30,241) 13,865 (357,283) 5,001,095 (4,842,447) (561) (1,000) – (292,107) 6,630,000 (6,630,000) (342) – (270,079) (319,405) (135,020) (589,826) Net (decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year (200,336) 244,857 G5.1 44,521 (18,907) 263,764 244,857 The consolidated cash flow statement is to be read in conjunction with the notes to the financial statements. t r o p e R l a u n n A 7 1 0 2 82 I A L A R T S U A X E T L A C Notes to the Financial Statements A Basis of preparation For the year ended 31 December 2017 Caltex Australia Limited (Caltex or company) is a company limited by shares, incorporated and domiciled in Australia. The shares of Caltex are publicly traded on the Australian Securities Exchange (ASX: CTX). The consolidated financial statements for the year ended 31 December 2017 comprise the company and its controlled entities (together referred to as the Caltex Group) and the Caltex Group’s interest in associates and jointly controlled entities. Caltex is a for-profit entity and is primarily involved in the purchase, refining, distribution and marketing of petroleum products and the operation of convenience stores. The consolidated financial statements were approved by the Caltex Board on 27 February 2018. The financial report has been prepared as a general purpose financial report and complies with the requirements of the Corporations Act and Australian Accounting Standards (AASBs). The consolidated financial report also complies with International Financial Reporting Standards (IFRSs) adopted by the International Accounting Standards Board (IASB). The consolidated financial report is prepared on the historical cost basis, except for derivative financial instruments which are measured at fair value, and the defined benefit liability which is recognised as the net total of the plan assets, plus unrecognised past service cost less the present value of the defined benefit obligation. The consolidated financial report is presented in Australian dollars, which is the Caltex Group’s functional currency. The company is of a kind referred to in ASIC Class Order 2016/191 dated 24 March 2016. In accordance with that Class Order, amounts in the consolidated financial report and Directors’ Report have been rounded to the nearest thousand dollars, unless otherwise stated. The Caltex Group has adopted all the mandatory amended Accounting Standards issued that are relevant to its operations and effective for the current reporting period. A number of new standards, amendments to standards and interpretations effective for annual periods beginning after 1 January 2018 have not been applied in preparing these consolidated financial statements. Refer to note G8. The preparation of a consolidated financial report in conformity with AASBs requires management to make judgements, estimates and assumptions that affect the application of policies and reported amounts of assets and liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgements about carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates. These accounting policies have been consistently applied by each entity in the Caltex Group. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised and future periods if the revision affects both current and future periods. Judgements made by management in the application of AASBs that have a significant effect on the consolidated financial report and estimates with a significant risk of material adjustment in the future financial years are found in the following notes: • information about the assumptions and the risk factors relating to impairment is described in notes C1 (receivables), C3 (intangibles) and C4 (property, plant and equipment) • note D2 provides an explanation of the foreign exchange, interest rate and commodity price exposures of the Group and the risk in relation to foreign exchange, interest rate and commodity price movements • note C6 provides key sources of estimation, uncertainty and assumptions used in regard to estimation of provisions, and • note E1 provides information around the extent to which earnings from the Group’s Singaporean entities would be subject to income tax in Australia. 83 This section highlights the performance of the Caltex Group for the year, including revenue and other income, costs and expenses, results by operating segment, earnings per share and dividends. B1 Revenue and other income Revenue Sale of goods Revenue from the sale of goods in the ordinary course of activities is measured at the fair value of consideration received or receivable, net of rebates, discounts and allowances. Gross sales revenue excludes amounts collected on behalf of third parties such as goods and services tax (GST). Sales revenue is recognised when the significant risks and rewards of ownership have been transferred to the customer, which is the date products are delivered to the customer. Other revenue Rental income from leased sites is recognised in the consolidated income statement on a straight-line basis over the term of the lease. Franchise fee income is recognised in accordance with the substance of the agreement. Royalties are recognised as they accrue in accordance with the substance of the agreement. Dividend income is recognised at the date the right to receive payment is established. Other income Net profit on disposal of property, plant and equipment The profit on disposal of property, plant and equipment is brought to account at the date a contract of sale is settled, because it is at this time that: • the costs incurred or to be incurred in respect of the sale can be measured reliably, and • the significant risks and rewards of ownership of the property, plant and equipment have been transferred to the buyer. Assets that are held for sale are carried at the lower of the net book value and fair value less cost to sell. Thousands of dollars Revenue Sale of goods Other revenue Rental income Royalties and franchise income Transaction and merchant fees Other Total other revenue Total revenue Other income Net gain on sale of property, plant and equipment 2017 2016 21,072,140 17,618,637 73,315 104,131 101,142 47,523 326,111 72,766 115,890 96,280 29,628 314,564 21,398,251 17,933,201 2,073 1,805 Significant items During 2017, there were net significant items of $24 million loss ($14 million loss after tax). The significant items are a result of the announced establishment of the Franchisee Employee Assistance Fund ($20 million), restructuring and redundancy costs associated with the capability and competitiveness project Quantum Leap ($23 million), offset by the profit on sale of Caltex’s fuel oil business and the utilisation of prior period capital losses to partially offset tax expense on the profit on sale. No significant items were recognised in the year ended 31 December 2016. t r o p e R l a u n n A 7 1 0 2 84 I A L A R T S U A X E T L A C Notes to the Financial StatementsB Results for the yearFor the year ended 31 December 2017 B2 Costs and expenses Finance costs are recognised as incurred unless they relate to qualifying assets. Qualifying assets are assets which take more than 12 months to get ready for their intended use or sale. In these circumstances, finance costs are capitalised to the cost of the assets. Where borrowings are not specific to an asset, finance costs are capitalised using an average rate based on the general borrowings of the Group. Thousands of dollars Finance costs Interest expense Finance charges on capitalised leases Unwinding of discount on provisions Less: capitalised finance costs Finance costs Finance income Net finance costs Depreciation and amortisation Depreciation of: Buildings Plant and equipment Amortisation of: Leasehold property Intangibles Total depreciation and amortisation Selected expenses Total personnel expenses 2017 2016 55,883 – 16,686 (2,467) 70,102 (3,202) 66,900 7,680 188,874 196,554 8,392 24,217 32,609 61,083 220 19,880 (1,560) 79,623 (7,051) 72,572 10,941 172,468 183,409 8,279 17,608 25,887 229,163 209,296 375,111 344,381 85 B3 Segment reporting B3.1 Segment disclosures An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses, including revenues and expenses that relate to transactions with any of the Group’s other components. All operating segments’ operating results are regularly reviewed by the Group’s chief operating decision maker to make decisions about resources to be allocated to the segment and assess its performance and for which discrete financial information is available. Segment results that are reported to the chief operating decision maker include items directly attributable to a segment as well as those that can be allocated on a reasonable basis. Inter-entity sales are recognised based on an internally set transfer price. Sales between segments are based on arm’s length principles appropriate to reflect prevailing market pricing structures at that time. Where possible, relevant import parity pricing is used to determine arm’s length pricing between the two segments. Revenue from external parties reported to the chief operating decision maker is measured in a manner consistent with that in the consolidated income statement. For the purposes of reporting to the chief operating decision maker, non-fuel income is included on a net basis and is not presented in gross revenue. Income taxes and net financial costs are dealt with at a Group level and not within the reportable segments. The performance of each reportable segment is measured based on segment replacement cost of sales operating profit before interest and income tax excluding significant items. This measurement base excludes the impact of the rise or fall in oil or product prices (key external factors) and presents a clearer picture of the reportable segments’ underlying business performance. Segment replacement cost of sales operating profit before interest and income tax excluding significant items is measured as management believes that such information is most useful in evaluating the performance of the differing internal business units relative to each other, and other like business units in the industry. Segment replacement cost operating profit excluding significant items, interest and income tax is also used to assess the performance of each business unit against internal performance measures. continued B3 Segment reporting continued B3.1 Segment disclosures continued Cost of goods sold measured on a replacement cost basis Cost of goods sold measured on a replacement cost basis excludes the effect of inventory gains and losses, including the impact of exchange rate movements. Inventory gains or losses arise due to movements in the landed price of crude oil and product prices, and represent the difference between the actual historic cost of sales and the current replacement value of that inventory. The net inventory gain or loss is adjusted to reflect the impact of contractual revenue lags. Types of products and services The following summary describes the operations in each of the Group’s reportable segments: Supply and Marketing The Supply and Marketing function is an integrated transport fuel supply chain which sources crude oil and refined products on the international market and sells Caltex fuels, lubricants, specialty products and convenience store goods through a national network of Caltex, Caltex Woolworths and Ampol branded service stations, as well as through company owned and non-equity resellers and direct sales to corporate customers. The Group’s broad distribution capabilities encompass pipelines, terminals, depots and both an owned and contracted transportation fleet. Lytton Lytton refinery in Brisbane refines crude oil into petrol, diesel, jet fuel and many specialty products such as liquid petroleum gas. B3.2 Information about reportable segments Supply and Marketing Lytton Total operating segments Thousands of dollars 2017 2016 2017 2016 2017 2016 Gross segment revenue Product duties and taxes 20,468,078 (5,112,441) 17,142,594 (4,908,353) External segment revenue 15,355,637 12,234,241 65,005 – 65,005 48,542 – 20,533,083 (5,112,441) 17,191,136 (4,908,353) 48,542 15,420,642 12,282,783 Inter-segment revenue Total segment revenue – – 4,324,929 3,561,988 4,324,929 3,561,988 15,355,637 12,234,241 4,389,934 3,610,530 19,745,571 15,844,771 Share of profit of associates and joint ventures Depreciation and amortisation Replacement Cost of Sales Operating Profit (RCOP) before interest and income tax Other material items: Inventory gains Capital expenditure (including acquisitions) (151) (163,715) 1,382 (147,540) – (59,711) – (56,192) (151) (223,426) 1,382 (203,732) 732,973 709,435 308,300 205,474 1,041,273 914,909 17,707 122,329 – – 17,707 122,329 (754,682) (301,156) (52,271) (43,158) (806,953) (344,314) t r o p e R l a u n n A 7 1 0 2 86 I A L A R T S U A X E T L A C Notes to the Financial StatementsB Results for the yearFor the year ended 31 December 2017 continued B3.3 Reconciliation of reportable segment revenues, profit or loss and other material items Thousands of dollars Revenues Total revenue for reportable segments Product duties and taxes Elimination of inter-segment revenue Total reportable segments gross revenue Non-fuel income and rebates Other revenue Consolidated revenue Profit or loss Segment RCOP before interest and income tax, excluding significant items Other expenses RCOP before interest and income tax, excluding significant items Significant items excluded from profit or loss reported to the chief operating decision maker: Sale of Fuel Oil Business Establishment of Franchisee Employee Assistance Fund Quantum Leap Restructuring Costs RCOP before interest and income tax Inventory gains Consolidated historical cost profit before interest and income tax Net financing costs Net profit attributable to non-controlling interest Consolidated profit before income tax 2017 2016 19,745,571 5,112,441 (4,324,929) 20,533,083 539,057 326,111 15,844,771 4,908,353 (3,561,988) 17,191,136 427,501 314,564 21,398,251 17,933,201 1,041,273 (106,351) 934,922 19,050 (20,000) (23,000) 910,972 17,707 928,679 (66,900) 1,667 863,446 914,909 (101,443) 813,466 – – – 813,466 122,329 935,795 (72,572) 540 863,763 Thousands of dollars Other material items 2017 Depreciation and amortisation Inventory gains Capital expenditure Other material items 2016 Depreciation and amortisation Inventory losses Capital expenditure 87 Reportable segment totals (223,426) 17,707 (806,953) (203,732) 122,329 (344,314) Other Consolidated totals (5,737) – (4,207) (5,564) – (10,708) (229,163) 17,707 (811,160) (209,296) 122,329 (355,022) continued B3 Segment reporting continued B3.4 Geographical segments The Group operates in Australia, New Zealand and Singapore. Revenue is predominantly generated in Australia and the Group’s non-financial non-current assets are predominantly located in the Group’s country of domicile, Australia. Following the acquisition of Gull New Zealand, the Group in 2017 has generated A$203,500,000 revenue and holds A$304,800,000 of non-current assets in New Zealand. B3.5 Major customer Revenues from one customer of the Group’s Supply and Marketing segment represent approximately $3,400,000,000 (2016: $3,100,000,000) of the Group’s total gross sales revenue (excluding product duties and taxes). B3.6 Revenue from products and services Thousands of dollars Petrol Diesel Jet Lubricants Specialty and other products Crude Non-fuel income and rebates Product duties and taxes Other revenue B4 Earnings per share t r o p e R l a u n n A 7 1 0 2 Cents per share 88 Historical cost RCOP excluding significant items 2017 2016 5,856,264 6,705,228 1,735,383 216,747 187,802 719,218 539,057 5,112,441 326,111 4,958,773 5,155,048 1,367,969 201,133 193,681 406,179 427,501 4,908,353 314,564 21,398,251 17,933,201 2017 237.4 238.0 2016 231.6 199.0 I A L A R T S U A X E T L A C The calculation of historical cost basic earnings per share for the year ended 31 December 2017 was based on the net profit attributable to ordinary shareholders of the parent entity of $619,085,000 (2016: $609,940,000) and a weighted average number of ordinary shares outstanding during the year ended 31 December 2017 of 261 million shares (2016: 263 million shares). The calculation of RCOP excluding significant items basic earnings per share for the year ended 31 December 2017 was based on the net RCOP profit attributable to ordinary shareholders of the parent entity of $620,816,000 (2016: $524,310,000) and a weighted average number of ordinary shares outstanding as disclosed during the year ended 31 December 2017 of 261 million shares (2016: 263 million shares). RCOP is calculated by adjusting the statutory profit for significant items and inventory gains and losses as follows: Thousands of dollars Net profit after tax attributable to equity holders of the parent entity Adjust: significant items losses after tax Adjust: inventory (gains) after tax RCOP excluding significant items after tax 2017 2016 619,085 14,126 (12,395) 620,816 609,940 – (85,630) 524,310 There are no dilutive potential ordinary shares, and therefore diluted earnings per share equals basic earnings per share. Notes to the Financial StatementsB Results for the yearFor the year ended 31 December 2017 continued B5 Dividends B5.1 Dividends declared or paid Dividends recognised in the current year by the company are: 2017 Interim 2017 Final 2016 Total amount 2016 Interim 2016 Final 2015 Total amount Date of payment Franked/ unfranked Cents per share Total amount $’000 6 October 2017 31 March 2017 Franked Franked 30 September 2016 4 April 2016 Franked Franked 60 52 112 50 70 120 156,486 135,621 292,107 130,405 189,000 319,405 Subsequent events Since 31 December 2017, the Directors declared the following dividend. The dividend has not been provided for and there are no income tax consequences for the Group in relation to 2017. Final 2017 6 April 2018 Franked 61 159,094 B5.2 Dividend franking account Thousands of dollars 30% franking credits available to shareholders of Caltex Australia Limited for subsequent financial years 2017 2016 936,078 820,375 The ability to utilise the franking credits is dependent upon there being sufficient available profits to declare dividends. 89 The impact on the dividend franking account of dividends proposed after the balance sheet date but not recognised as a liability, is to reduce the balance by $68,183,321 (2016: $58,123,487). This section provides information on the assets used to generate the Group’s trading performance and the liabilities incurred as a result. C1 Receivables The following balances are amounts due from the Group’s customers and others. Thousands of dollars Current Trade debtors Allowance for impairment Associated entities Other related entities Other debtors Non-current Other loans 2017 2016 736,644 (6,255) 730,389 10,398 2,054 179,579 922,420 659,115 (6,550) 652,565 11,129 1,217 82,674 747,585 10,887 2,555 t r o p e R l a u n n A 7 1 0 2 90 I A L A R T S U A X E T L A C Receivables are initially recognised at fair value plus any directly attributable transaction costs and subsequently measured at amortised cost less impairment losses. Impairment testing is performed at reporting date. A provision for impairment losses is raised if there is a specific indicator that an impairment loss on receivables has been incurred. An impairment loss is reversed when an event, occurring after the impairment loss was recognised, objectively indicates an increase in the recoverable amount. Impaired receivables As at 31 December 2017, current trade receivables of the Group with a nominal value of $6,255,000 (2016: $6,550,000) were impaired. The individually impaired receivables relate to a variety of customers who are in financial difficulties. No collateral is held over these impaired receivables. As at 31 December 2017, trade receivables of $27,922,000 (2016: $34,457,000) were past due but not impaired. These relate to a number of customers for whom there is no recent history of default. The ageing analysis of receivables past due but not impaired is as follows: Thousands of dollars Past due 0 – 30 days Past due 31 – 60 days Movements in the allowance for impairment of receivables are as follows: Thousands of dollars At 1 January Provision for impairment recognised during the year Receivables written off during the year as uncollectible At 31 December 2017 25,735 2,187 27,922 2017 6,550 2,216 (2,511) 6,255 2016 32,289 2,168 34,457 2016 8,235 2,266 (3,951) 6,550 The creation and release of the provision for impaired receivables has been included in general and administration expenses in the income statement. Amounts charged to the allowance account are written off when there is no expectation of recovering additional cash. The other classes within trade and other receivables do not contain impaired assets and are not past due. Based on the credit history of these other classes, it is expected that these amounts will be received when due. Fair value and credit risk Due to the short term nature of these receivables, their carrying value is assumed to approximate their fair value. Maximum exposure to credit risk at the reporting date is the fair value of each class of receivables mentioned above. Refer to note D2.4 for further details. Notes to the Financial StatementsC Operating assets and liabilitiesFor the year ended 31 December 2017 C2 Inventories Thousands of dollars Crude oil and raw materials Inventory in process Finished goods Materials and supplies At 31 December 2017 2016 409,910 51,882 1,216,592 16,531 1,694,915 172,997 36,225 856,253 15,445 1,080,920 Inventories are measured at the lower of cost and net realisable value. Cost is based on the first in first out (FIFO) principle and includes direct materials, direct labour and an appropriate proportion of variable and fixed overhead expenditure incurred in acquiring the inventories and bringing them into the existing location and condition. The amount of any write-down or loss of inventory is recognised as an expense in the period it is incurred. Inventory write-downs may be reversed when net realisable value increases subsequent to initial write-down. The reversal is limited to the original write-down amount. There was no inventory written down to net realisable value at 31 December 2017 and 31 December 2016. C3 Intangibles Thousands of dollars Note Goodwill Rights and licences Software Total Cost At 1 January 2017 Acquisitions through business combinations Additions Disposals Foreign Currency Translation Balance at 31 December 2017 F2 Cost At 1 January 2016 Additions Disposals Reclassification Balance at 31 December 2016 Amortisation At 1 January 2017 Amortisation for the year Disposals Foreign Currency Translation Balance at 31 December 2017 Amortisation At 1 January 2016 Amortisation for the year Disposals Reclassification Balance at 31 December 2016 91 146,460 284,600 – (4,659) (10,653) 415,748 147,638 – (1,178) – 146,460 (16,391) – – – (16,391) (16,391) – – – (16,391) 32,878 37,896 31 (1,348) (1,820) 67,637 32,100 778 – – 32,878 (19,501) (6,094) 1,060 – (24,535) (14,895) (4,606) – – (19,501) 164,477 – 48,973 (28,152) (375) 184,923 103,007 29,463 (4,491) 36,498 164,477 343,815 322,496 49,004 (34,159) (12,848) 668,308 282,745 30,241 (5,669) 36,498 343,815 (112,588) (18,123) 20,032 163 (148,480) (24,217) 21,092 163 (110,516) (151,442) (68,833) (13,002) 1,058 (31,811) (112,588) (100,119) (17,608) 1,058 (31,811) (148,480) continued C3 Intangibles continued Thousands of dollars Carrying amount At 1 January 2017 Balance at 31 December 2017 Carrying amount At 1 January 2016 Balance at 31 December 2016 Goodwill Rights and licences Software Total 130,069 399,357 131,247 130,069 13,377 43,102 17,205 13,377 51,889 74,407 34,174 51,889 195,335 516,866 182,626 195,335 t r o p e R l a u n n A 7 1 0 2 92 I A L A R T S U A X E T L A C The amortisation charge of $24,217,000 (2016: $17,608,000) is recognised in selling and distribution expenses and general and administration expenses in the income statement. Goodwill Goodwill arising on the acquisition of subsidiaries is stated at cost less any accumulated impairment losses. Goodwill is allocated to cash-generating units and is tested annually for impairment. In respect of equity accounted investees, the carrying amount of goodwill is included in the carrying amount of the investment in the associate. Negative goodwill arising on an acquisition is recognised directly in the consolidated income statement. Other intangible assets Other intangible assets that are acquired by the Group are stated at cost less accumulated amortisation and impairment losses. Amortisation Amortisation is charged to the consolidated income statement on a straight-line basis over the estimated useful lives of intangible assets. Other intangible assets are amortised from the date they are available for use. The estimated useful lives in the current and comparative periods are reflected by the following amortisation percentages: Software development Software not integrated with hardware Rights and licences 7 – 17% 7 – 18% 4 – 33% Impairment The carrying amounts of intangible assets are reviewed to determine if there is any indication of impairment. If any such indication exists, the assets’ recoverable amounts are estimated and, if required, an impairment is recognised in the income statement. Impairment tests for cash-generating units containing goodwill and indefinite life intangibles Total goodwill and indefinite life intangibles at 31 December 2017 is $399,357,000 and $20,316,000 respectively. This is allocated to each group of cash-generating units as follows. Goodwill: Gull NZ $221,816,000, Supply and Marketing: $177,541,000; indefinite life intangibles: Gull NZ $19,537,000, Supply and Marketing $779,000. Goodwill and indefinite life intangibles have been allocated to the group of cash-generating units containing all the assets in the integrated value chain (inclusive of retail sites, depots, pipelines and terminals). The recoverable amount of the group of cash-generating units including goodwill and indefinite life intangibles has been determined based on a value in use calculation. This calculation uses pre-tax cash flow projections based on an extrapolation of the year end cash flows and available budget information. The cash flows have been discounted using a pre-tax discount rate of 12.9% p.a. The cash flows have been extrapolated using a constant growth rate of 1 – 2.5%. The growth rates used do not exceed the long term growth rate for the industry. There were no goodwill impairment losses recognised during the year ended 31 December 2017 (2016: nil). Key assumptions used in value in use calculations Key assumption Cash flow Estimated long term average growth rate Discount rate Basis for determining value in use assigned to key assumption Earnings before interest, tax, depreciation and amortisation 1 – 2.5% The discount rate is disclosed above The values assigned to the key assumptions represent management’s assessment of future trends in the petroleum industry and are based on both external sources and internal sources (historic data). Management believes that any reasonably possible change in the key assumptions on which the recoverable amount is based would not cause the carrying amount of goodwill recorded to exceed its recoverable amount. Notes to the Financial StatementsC Operating assets and liabilitiesFor the year ended 31 December 2017 C4 Property, plant and equipment Thousands of dollars Freehold land At cost Accumulated impairment losses Net carrying amount Buildings At cost Accumulated depreciation and impairment losses Net carrying amount Leasehold property At cost Accumulated amortisation Net carrying amount Plant and equipment At cost Accumulated depreciation and impairment losses Net carrying amount Capital projects in progress At cost Accumulated impairment losses Net carrying amount Total net carrying amount 2017 2016 440,289 (37,284) 403,005 693,770 (261,270) 432,500 209,112 (109,620) 99,492 376,079 (37,284) 338,795 661,591 (253,591) 408,000 186,977 (101,228) 85,749 5,581,002 (4,107,544) 5,464,093 (3,918,669) 1,473,458 1,545,424 410,389 (491) 409,898 319,127 (6,230) 312,897 2,818,353 2,690,865 Owned assets Items of property, plant and equipment are measured at cost less accumulated depreciation and impairment losses. Cost includes expenditure that is directly attributable to the acquisition of the asset. The cost of self-constructed assets includes the cost of materials, direct labour and an appropriate proportion of production overheads. 93 The cost of property, plant and equipment includes the cost of decommissioning and restoration costs at the end of their economic lives if a present legal or constructive obligation exists. More details of how this cost is estimated and recognised is contained in note C6. Assessment of impairment is evaluated as set out below. Leased assets Leases of property, plant and equipment under which the Group assumes substantially all the risks and rewards of ownership are classified as finance leases. Other leases are classified as operating leases. Subsequent expenditure Expenditure incurred to replace a component of an item of property, plant and equipment that is accounted for separately, including cyclical maintenance, is capitalised. Other subsequent expenditure is capitalised only when it is probable that the future economic benefits embodied within the item will flow to the Caltex Group and the cost of the item can be reliably measured. All other expenditure is recognised in the consolidated income statement as an expense as incurred. Major cyclical maintenance Major cyclical maintenance expenditure is separately capitalised as an asset component to the extent that it is probable that future economic benefits, in excess of the originally assessed standard of performance, will eventuate. All other such costs are expensed as incurred. Capitalised cyclical maintenance expenditure is depreciated over the lesser of the additional useful life of the asset or the period until the next major cyclical maintenance is scheduled to occur. Depreciation Items of property, plant and equipment, including buildings and leasehold property but excluding freehold land, are depreciated using the straight-line method over their expected useful lives. Leasehold improvements are amortised over the shorter of the lease term or useful life. The depreciation rates used, in the current and prior year, for each class of asset are as follows: Freehold buildings Leasehold property Plant and equipment Leased plant and equipment 2% 2 – 10% 3 – 25% 3 – 25% Assets are depreciated from the date of acquisition or, in respect of internally constructed assets, from the time an asset is completed and held ready for use. continued C4 Property, plant and equipment continued Impairment The carrying amounts of assets are reviewed to determine if there is any indication of impairment. If any such indication exists, these assets’ recoverable amounts are estimated and, if required, an impairment is recognised in the income statement. An impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. In assessing the carrying value of property, plant and equipment, management considers long term assumptions relating to key external factors including Singapore refiner margins, foreign exchange rates and crude oil prices; any changes in these assumptions can have a material impact on the carrying value. Reconciliations of the carrying amounts for each class of property, plant and equipment are set out below: t r o p e R l a u n n A 7 1 0 2 94 I A L A R T S U A X E T L A C Thousands of dollars Freehold land Carrying amount at the beginning of the year Additions Acquisition through business combination Disposals Reclassification Carrying amount at the end of the year Buildings Carrying amount at the beginning of the year Additions Disposals Transfers from capital projects in progress Depreciation Reclassification Carrying amount at the end of the year Leasehold property Carrying amount at the beginning of the year Additions Acquisition through business combination Disposals Transfers from capital projects in progress Amortisation Foreign Currency Translation Carrying amount at the end of the year Plant and equipment Carrying amount at the beginning of the year Additions Acquisition through business combination Disposals Transfers from capital projects in progress Depreciation Foreign Currency Translation Reclassification Carrying amount at the end of the year Capital projects in progress Carrying amount at the beginning of the year Additions Borrowing costs capitalised Transfers to buildings, leased property, plant and equipment Carrying amount at the end of the year 2017 2016 338,795 54,777 14,077 (4,644) – 403,005 408,000 9,986 (12,796) 34,230 (7,680) 760 432,500 85,749 5,089 20,929 (4,097) 788 (8,392) (574) 99,492 1,545,424 47,434 39,290 (90,311) 116,059 (188,874) 4,436 – 1,473,458 312,897 245,611 2,467 (151,077) 409,898 368,624 29,362 – (4,913) (54,278) 338,795 353,760 3,392 (6,160) 67,949 (10,941) – 408,000 76,423 3,704 – (4,057) 17,958 (8,279) – 85,749 1,442,786 75,254 – (31,595) 175,537 (172,468) – 55,910 1,545,424 361,272 211,509 1,560 (261,444) 312,897 Notes to the Financial StatementsC Operating assets and liabilitiesFor the year ended 31 December 2017 C5 Payables Thousands of dollars Current Trade creditors – unsecured – Related entities – Other corporations and persons Other creditors and accrued expenses Non-current Other creditors and accrued expenses 2017 2016 – 1,361,704 373,550 1,735,254 – 774,633 304,756 1,079,389 10,855 8,356 Payables are recognised for amounts to be paid in the future for goods and services received, whether or not billed to the Group. Trade accounts payable are normally settled on between 30 and 60 day terms. Payables are initially recognised at fair value plus any directly attributable transaction costs and subsequently measured at amortised cost. C6 Provisions Thousands of dollars Balance at 1 January 2017 Provisions made during the year Provisions used during the year Discounting movement Balance at 31 December 2017 Current Non-current Site remediation and dismantling Other Total 385,519 7,460 (62,410) 14,528 345,097 97,194 247,903 345,097 18,196 9,337 (13,284) – 14,249 10,327 3,922 14,249 403,715 16,797 (75,694) 14,528 359,346 107,521 251,825 359,346 95 A provision is recognised when there is a present legal or constructive obligation as a result of a past event that can be measured reliably and it is probable that a future sacrifice of economic benefits will be required to settle the obligation, the timing or amount of which is uncertain. A provision is determined by discounting the expected future cash flows (adjusted for expected future risks) required to settle the obligation at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the liability. Subsequent accretion to the amount of a provision due to unwinding of the discount is recognised as a financing cost. Estimates of the amount of an obligation are based on current legal and constructive obligations, technology and price levels. Actual outflows can differ from estimates due to changes in laws, regulations, public expectations, technology, prices and conditions and can take place many years in the future. The carrying amounts of provisions and liabilities are regularly reviewed and adjusted to take account of such change. In general, the further in the future that a cash outflow for a liability is expected to occur, the greater the degree of uncertainty around the amount and timing of that cash outflow. Examples of cash outflows that are expected to occur a number of years in the future and, as a result, about which there is uncertainty of the amounts involved, include asset decommissioning and restoration obligations and employee pension obligations. A change in the estimate of a recognised provision or liability would impact the consolidated income statement, with the exception of decommissioning and certain restoration costs that relate to the initial construction of an asset, which would be accounted for on a prospective basis. continued C6 Provisions continued Site remediation and dismantling Provisions relating to current and future remediation activities are recognised as liabilities when a legal or constructive obligation arises. The provision is the best estimate of the present value of the expenditure to settle the obligation at the reporting date. These costs are reviewed annually and any changes are reflected in the provision at the end of the reporting period through the consolidated income statement. The ultimate cost of remediation is uncertain and cost estimates can vary in response to many factors, including changes to the relevant legal and environmental requirements, the emergence of new techniques or experience at other sites and uncertainty as to the remaining life of existing sites. Costs for the future dismantling and removal of assets, and restoration of the site on which the assets are located, are provided for and capitalised upon initial construction of the asset, where an obligation to incur such costs arises. The present value of the expected future cash flows required to settle these obligations is capitalised and depreciated over the useful life of the asset. Subsequent accretion to the amount of a provision due to unwinding of the discount is recognised as a finance cost. A change in estimate of the provision is added to or deducted from the cost of the related asset in the period of the change, to the extent that any amount of deduction does not exceed the carrying amount of the asset. Any deduction in excess of the carrying amount is recognised in the consolidated income statement immediately. If an adjustment results in an addition to the cost of the related asset, consideration will be given to whether an indication of impairment exists and the impairment policy will be applied. Dividends A provision for dividends payable is recognised in the reporting period in which the dividends are declared, for the entire undistributed amount. Other Other includes legal, insurance and other provisions. C7 Employee benefits Thousands of dollars Non-current assets Defined benefit superannuation asset Total asset for employee benefits Current liabilities Liability for annual leave Liability for long service leave Liability for termination benefits Bonus accrued Total current liability for employee benefits Non-current liabilities Liability for long service leave Defined benefit superannuation obligation Total non-current liability for employee benefits Total net liability for employee benefits 2017 2016 3,233 3,233 29,570 4,823 13,864 45,420 93,677 35,198 2,120 37,318 127,762 432 432 32,091 9,219 16,114 38,955 96,379 35,479 3,158 38,637 134,584 t r o p e R l a u n n A 7 1 0 2 96 I A L A R T S U A X E T L A C Notes to the Financial StatementsC Operating assets and liabilitiesFor the year ended 31 December 2017 This section focuses on the Group’s capital structure and related financing costs. This section also describes how the Group manages the capital and the financial risks it is exposed to as a result of its operating and financing activities. D1 Interest bearing liabilities Thousands of dollars Current Bank facilities Domestic medium term notes Lease liabilities Non-current Bank facilities Domestic medium term notes Subordinated notes Lease liabilities Note 2017 2016 G1 G1 120,154 149,923 192 270,269 588,495 – – 157 588,652 – – 134 134 – 149,836 547,728 776 698,340 Interest bearing liabilities are initially recorded at the amount of proceeds received (fair value) less transaction costs. After that date the liability is amortised to face value at maturity using an effective interest rate method with any gains or losses recognised in the income statement. Domestic medium term and subordinated notes These notes are initially recognised when issued at fair value, less transaction costs. These costs are subsequently accounted for using the amortised cost method. Any difference between the fair value and the principal value is recognised in the consolidated income statement over the period of the interest bearing liability on an effective interest basis. D2 Risk management The Group’s activities expose it to a variety of financial risks: market risk (including foreign exchange, interest rate and commodity price), as well as credit and liquidity risk. The Group’s overall risk management program focuses on the unpredictability of financial markets and seeks to reduce potential adverse effects on financial performance. The Group uses a range of derivative financial instruments to hedge market exposures. 97 The Group enters into derivative transactions, principally interest rate swaps, foreign exchange contracts (forwards, swaps and options), and crude and finished product swap contracts. The purpose is to manage the market risks arising from the Group’s operations and its sources of finance. Derivative financial instruments are recognised at fair value. The gain or loss on subsequent remeasurement is recognised immediately in the consolidated income statement. However, where derivatives qualify for hedge accounting, recognition of any resultant gain or loss depends on the nature of the item being hedged. It is the Group’s policy that no speculative trading in financial instruments shall be undertaken. Group Treasury centrally manages market risk, liquidity risk, financial institutional credit risk, funding and capital management. Risk management activities in respect to customer credit risk are carried out by the Group’s Credit Risk department. Both Group Treasury and Credit Risk operate under policies approved by the Board of directors. Group Treasury and Credit Risk identify, evaluate and monitor the financial risks in close co-operation with the Group’s operating units. The Group currently finances its operations through a variety of financial instruments including bank facilities, domestic medium term notes and finance leases. Surplus funds are invested in cash and short term deposits. The Group has various other financial instruments such as trade debtors and trade creditors, which arise directly from its operations. The magnitude of each type of financial risk that has arisen over the year is discussed in notes D2.1 to D2.5 below. Notes to the Financial StatementsD Capital, funding and risk managementFor the year ended 31 December 2017 continued D2 Risk management continued Hedge accounting (a) Cash flow hedges The Group designates interest rate swaps and foreign exchange contracts (forwards, swaps and options) as cash flow hedges. The effective portion of changes in fair value of these financial instruments is recognised in equity. The gain or loss relating to the ineffective portion is recognised immediately in the consolidated income statement. The cumulative gain or loss in equity is transferred to the consolidated income statement in the period when the hedged item affects profit or loss. When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, the cumulative gain or loss existing in equity at the time remains in equity and is recognised when the forecast transaction ultimately affects profit or loss. When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately transferred to the consolidated income statement. (b) Net investment hedges The Group designates a portion of the New Zealand dollar bank facilities as a net investment hedge of Gull NZ assets. Foreign exchange differences arising from the translation of the net investment in foreign operations, and of related hedges that are effective, are recognised in other comprehensive income and presented in the foreign currency translation reserve within equity. They are released to the consolidated income statement upon disposal of the foreign operation. D2.1 Interest rate risk Interest rate instruments The Group enters into fixed interest rate instruments to manage cash flow risks associated with the interest rate volatility on borrowings that are floating. Interest rate instruments allow the Group to swap floating rate borrowings into fixed rates. Maturities of swap contracts are principally between three and five years. At 31 December 2017, the fixed rates under these swap contracts varied from 2.3% p.a. to 2.5% p.a. (2016: 2.5% p.a. to 3.4% p.a.), a weighted average rate of 2.4% p.a. (2016: 2.7% p.a.). The net fair value of interest rate swap contracts at 31 December 2017 was a $1,000,000 loss (2016: $556,000 loss). Interest rate sensitivity analysis At 31 December 2017, if interest rates had changed by -/+1% from the year end rates, with all other variables held constant, the impact on post-tax profit for the year for the Group and equity would have been: Thousands of dollars Interest rates decrease by 1% Interest rates increase by 1% 2017 2016 Post-tax profit Hedge reserve Post-tax profit Hedge reserve 4,600 (4,600) (10,900) 10,400 2,100 (2,100) (4,400) 4,200 Interest rate risk exposure The Group’s exposure to interest rate risk (after hedging) for classes of financial assets and liabilities are set out as follows: t r o p e R l a u n n A 7 1 0 2 98 I A L A R T S U A X E T L A C Thousands of dollars Financial assets Cash at bank and on hand Financial liabilities Variable rate borrowings Bank facilities Subordinated note Fixed interest rate – repricing dates: Twelve months or less One to five years Note 2017 2016 44,521 44,521 244,857 244,857 D1 D1 D1 D1 428,649 – 150,115 280,157 858,921 – 417,728 50,134 230,612 698,474 Notes to the Financial StatementsD Capital, funding and risk managementFor the year ended 31 December 2017 D2.2 Foreign exchange risk Foreign currency transactions are recorded, on initial recognition, in Australian dollars by applying the exchange rate at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are translated to Australian dollars at the foreign exchange rate applicable for that date. Foreign exchange differences arising on translation are recognised in the consolidated income statement. Non-monetary assets and liabilities that are measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction. Non-monetary assets and liabilities denominated in foreign currencies that are stated at fair value are translated to Australian dollars at foreign exchange rates at the dates the fair value was determined. The Group is exposed to the effect of changes in exchange rates on its operations and investments. Foreign exchange contracts (forwards, swaps and options) are used to hedge foreign currency exposure in accordance with Group Treasury Policy. The Group also enters into foreign exchange contracts to cover major capital expenditure items. As at 31 December 2017, the total fair value of all outstanding foreign exchange contracts (forwards, swaps and options) amounted to a $8,913,000 loss (2016: $9,415,000 gain). Foreign exchange rate sensitivity analysis At 31 December 2017, had the Australian dollar strengthened/weakened by 10% against the following currencies respectively (with all other variables held constant), the impact on post-tax profit for the year for the Group and equity would have been: Thousands of dollars AUD strengthens against US Dollar 10% AUD weakens against US Dollar 10% AUD strengthens against NZ Dollar 10% AUD weakens against NZ Dollar 10% AUD strengthens against Philippine Peso 10% AUD weakens against Philippine Peso 10% Exposure to foreign exchange risk 2017 Post-tax profit (8,000) 9,700 – – – – Hedge reserve (100) 200 13,200 (16,200) (1,000) 8,600 2017 2016 Post-tax profit (20,500) 30,400 – – – – Hedge reserve (300) 300 – – – – 99 Thousands of dollars (Australian dollar equivalent amounts) US Dollar NZ Dollar Philippine Peso Australian Dollar Bank facilities Cash and cash equivalents Trade receivables Trade payables Forward exchange contracts (forwards, swaps and options) Crude and finished product swap contracts – 21,909 186,358 (1,316,461) (9,888) (30,644) (302,149) 8,854 8,928 (22,824) – – – – – – 975 – 2016 Thousands of dollars (Australian dollar equivalent amounts) US Dollar NZ Dollar Philippine Peso Australian Dollar Bank facilities Cash and cash equivalents Trade receivables Trade payables Forward exchange contracts (forwards, swaps and options) Crude and finished product swap contracts – 154,975 141,762 (668,847) 9,415 7,800 – – – – – – – – – – – – (406,500) 13,758 738,021 (367,267) Total (708,649) 44,521 933,307 (1,706,552) – – (8,913) (30,644) – 89,882 608,378 (428,313) Total – 244,857 750,140 (1,097,160) – – 9,415 7,800 continued D2 Risk management continued D2.3 Commodity price risk The Group is exposed to the effect of changes in commodity price on its operations. The Group utilises both crude and finished product swap contracts to manage the risk of price movements. The enterprise commodity risk management policy seeks to minimise adverse price timing risks and basis exposures brought about by purchase and sales transactions. In 2017, Caltex’s policy has been not to hedge refiner margins. As at 31 December 2017, the total fair value of all outstanding crude and finished product swap contracts amounted to a $30,644,000 loss (2016: $7,800,000 gain). Commodity price sensitivity analysis At 31 December 2017, if commodity prices had changed by -/+10% from the year end prices, with all other variables held constant, the impact on post-tax profit for the year for the Group and equity would have been: Thousands of dollars Commodity prices decrease 10% Commodity prices increase 10% 2017 Post-tax profit 35,200 (35,200) Hedge reserve – – 2016 Post-tax profit 9,500 (9,500) Hedge reserve – – t r o p e R l a u n n A 7 1 0 2 100 I A L A R T S U A X E T L A C D2.4 Credit risk Customer credit risk Credit risk represents the loss that would be recognised if counterparties failed to perform as contracted. The credit risk on financial assets of the Group which have been recognised on the consolidated balance sheet is the carrying amount of trade debtors, net of allowances for impairment (see note C1). Caltex has a Board approved Credit Policy and manual which provide the guidelines for the management and diversification of the credit risk to Caltex. The guidelines provide for the manner in which the credit risk of customers is assessed and the use of credit rating and other information in order to set appropriate limits of trade with customers. The credit quality of customers is consistently monitored in order to identify any potential adverse changes in the credit risk of the customers. Caltex also minimises concentrations of credit risk by undertaking transactions with a large number of customers across a variety of industries and networks. Security is required to be supplied by certain groups of Caltex customers to minimise risk. The security could be in the form of a registered personal property security interest over the customer’s business and mortgages over the business property. Bank guarantees, other contingent instruments or insurance bonds are also provided in some cases, as are mortgages taken over directors’ property such as residential houses or rural properties. Financial institution credit risk Credit risk on cash, short term deposits and derivative contracts is minimised by transacting with relationship banks which have acceptable credit ratings determined by a recognised ratings agency. Interest rate swaps, foreign exchange contracts (forwards, swaps and options) and crude and finished products swap contracts are subject to credit risk in relation to the relevant counterparties, which are principally large relationship banks. The maximum credit risk exposure on foreign exchange contracts and crude and finished products swap contracts is the fair value amount of the foreign currency that Caltex receives when settlement occurs, should the counterparty fail to pay the amount which it is committed to pay the Group. The credit risk on interest rate swaps is limited to the positive mark to market amount to be received from counterparties over the life of contracts that are favourable to the Group. Notes to the Financial StatementsD Capital, funding and risk managementFor the year ended 31 December 2017 D2.5 Liquidity risk management Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. Due to the dynamic nature of the underlying business, the liquidity risk policy requires maintaining sufficient cash and an adequate amount of committed credit facilities to be held above the forecast requirements of the business. The Group manages liquidity risk centrally by monitoring cash flow forecasts, maintaining adequate cash reserves and debt facilities. The debt portfolio is periodically reviewed to ensure there is funding flexibility across an appropriate maturity profile. The tables below set out the contractual timing of cash flows on derivative and non-derivative financial assets and liabilities at the reporting date, including drawn borrowings and interest. Thousands of dollars Derivative financial instruments Less than one year One to five years 2017 2016 Derivative financial liabilities Derivative financial assets Net derivative financial (liabilities) /assets Derivative financial liabilities Derivative financial assets Net derivative financial (liabilities) /assets (799,166) (559) 787,728 1,106 (11,438) 547 (10,891) (796,050) (1,788) 804,215 2,291 8,165 503 8,668 Thousands of dollars Non-derivative financial instruments Less than one year One to five years Over five years 2017 2016 Other financial liabilities Net other financial (liabilities) /assets (2,041,587) (599,514) – (2,041,587) (599,514) – (2,641,101) Other financial liabilities (1,132,218) (329,119) (1,234,616) Net other financial (liabilities) /assets (1,132,218) (329,119) (1,234,616) (2,695,953) 101 The Group has the following committed undrawn floating rate borrowing facilities: Thousands of dollars Financing arrangements Expiring beyond one year 2017 2016 953,664 953,664 1,100,000 1,100,000 continued t r o p e R l a u n n A 7 1 0 2 102 I A L A R T S U A X E T L A C D3 Capital management The Group’s objectives when managing capital are to safeguard its ability to continue as a going concern, so that it can continue to provide returns for shareholders and benefits for other stakeholders and to maintain an optimal capital structure to reduce the cost of capital. In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to shareholders, return capital to shareholders, issue new shares or sell assets to reduce debt. During 2017, the Group’s strategy was to maintain a minimum long term credit rating of BBB+, in order to secure access to finance at a reasonable cost. The credit rating is impacted by a number of key ratios, with the primary metric being Debt/ Earnings Before Interest, Tax, Depreciation and Amortisation. The Group’s gearing ratio is calculated as net debt/total capital. Net debt is calculated as total interest bearing liabilities less cash and cash equivalents. Total capital is calculated as equity as shown in the balance sheet plus net debt. The gearing ratios at 31 December 2017 and 31 December 2016 were as follows: Thousands of dollars Total interest bearing liabilities Less: cash and cash equivalents Net debt Total equity Total capital Gearing ratio 2017 2016 858,921 (44,521) 814,400 3,107,901 3,922,301 20.8% 698,474 (244,857) 453,617 2,810,215 3,263,832 13.9% D4 Fair value of financial assets and liabilities The Group’s accounting policies and disclosures may require the measurement of fair values for both financial and non-financial assets and liabilities. The Group has an established framework for fair value measurement. When measuring the fair value of an asset or a liability, the Group uses market observable data where available. Fair values are categorised into different levels in a fair value hierarchy based on the following valuation techniques: • Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities. • Level 2: inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices). • Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs). If the inputs used to measure the fair value of an asset or a liability are categorised in different levels of the fair value hierarchy, then the fair value measurement is categorised in its entirety in the same level of the fair value hierarchy as the lowest level input that is significant to the entire measurement. Fair values of recognised financial assets and liabilities with their carrying amounts shown in the balance sheet are as follows: Thousands of dollars Asset/(Liability) 31 December 2017 Interest bearing liabilities Bank facilities (i) Domestic medium term notes (ii) Subordinated note Lease liabilities (iii) Payables Interest rate swaps (iv) Forward foreign exchange contracts (forwards, swaps and options) (iv) Crude and finished product swap contracts (iv) Total Carrying amount Fair value total Quoted market price (Level 1) Observable inputs (Level 2) Non-market observable inputs (Level 3) (708,649) (149,923) – (349) (707,948) (156,107) – (372) (1,000) (1,000) (8,913) (30,644) (8,913) (30,644) (899,478) (904,984) – – – – – – – – (707,948) (156,107) – (372) (1,000) (8,913) (30,644) (904,984) – – – – – – – – Notes to the Financial StatementsD Capital, funding and risk managementFor the year ended 31 December 2017 Thousands of dollars Asset/(Liability) 31 December 2016 Interest bearing liabilities Bank facilities (i) Domestic medium term notes (ii) Subordinated note Lease liabilities (iii) Payables Interest rate swaps (iv) Forward foreign exchange contracts (forwards, swaps and options) (iv) Crude and finished product swap contracts (iv) Carrying amount Fair value total Quoted market price (Level 1) Observable inputs (Level 2) Non-market observable inputs (Level 3) – (149,836) (547,728) (910) – (175,950) (562,408) (1,058) – – (562,408) – (556) (556) 9,415 7,800 9,415 7,800 – – – – (175,950) – (1,058) (556) 9,415 7,800 – – – – – – – – Total (681,815) (722,757) (562,408) (160,349) Estimation of fair values (i) Bank facilities The fair value of bank facilities is estimated as the present value of future cash flows using the applicable market rate. (ii) Domestic medium term notes The fair value of domestic medium term notes is determined by using an independent broker quotation. (iii) Lease liabilities The fair value is estimated as the present value of future cash flows using the Group’s risk free rate. (iv) Derivatives Interest rate swaps The fair value of interest rate swap contracts is the estimated amount that the Group would receive or pay to terminate the swap at balance date taking into account current interest rates and credit adjustments. Foreign exchange contracts (forwards, swaps and options) The fair value of forward exchange contracts (forwards, swaps) is calculated by reference to current forward exchange rates for contracts with similar maturity profiles as at reporting date. The fair value of foreign currency option contracts is determined using standard valuation techniques. Spot foreign exchange contracts are recorded at fair value, being the quoted market price at balance date. Crude and finished product swap contracts The fair value of crude and product swap contracts is calculated by reference to market prices for contracts with similar maturity profiles at reporting date. 103 D5 Issued capital Thousands of dollars Ordinary shares Shares on issue at beginning of period – fully paid Shares repurchased for cash Shares on issue at end of period – fully paid 2017 2016 524,944 – 543,415 (18,471) 524,944 524,944 In April 2016, the Group repurchased 9,189,481 shares at a total cost of $270 million as part of the Group’s capital management program. The capital component of the shares repurchased was $18.5 million. Holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at meetings of shareholders. In the event of the winding up of Caltex, ordinary shareholders rank after all creditors and are fully entitled to any proceeds of liquidation. Caltex grants performance rights to senior executives (refer to the Remuneration Report for further detail). For each right that vests, Caltex intends to purchase a share on-market following vesting. t r o p e R l a u n n A 7 1 0 2 104 I A L A R T S U A X E T L A C This section provides details of the Group’s income tax expense, current tax provision and deferred tax balances and the Group’s tax accounting policies. E1 Income tax expense E1.1 Recognised in the income statement Thousands of dollars Current tax expense: Current year Adjustments for prior years Deferred tax benefit: Origination and reversal of temporary differences Benefit of tax losses recognised Adjustments for prior years Total income tax expense in the income statement E1.2 Reconciliation between income tax expense and profit before income tax expense Thousands of dollars Profit before income tax expense Income tax using the domestic corporate tax rate of 30% (2016: 30%) Effect of tax rates in foreign jurisdictions (Decrease) in income tax expense due to: Share of net profit of associated entities Capital tax losses utilised for which no deferred tax asset was recognised Research and development allowances Deferred tax against equity Other Income tax over provided in prior years 2017 2016 226,065 2,958 229,023 21,325 – (7,654) 13,671 242,694 192,753 432 193,185 62,192 (6) (2,088) 60,098 253,283 2017 2016 863,446 863,763 259,034 259,129 (6,204) – 45 (3,697) (850) – (938) (4,696) (415) (3,218) (1,000) (23) (263) (927) Total income tax expense in the income statement 242,694 253,283 Income tax expense comprises current tax expense and deferred tax expense. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted at the balance sheet date, and any adjustments to tax payable in respect of previous years. Deferred tax expense represents the changes in temporary differences between the carrying amount of an asset or liability in the statement of financial position and its tax base. Taxation of Singaporean entities At the date of this report, the Australian Taxation Office (ATO) had not determined the extent to which earnings from the Group’s Singaporean entities would be subject to income tax in Australia under the regime for the taxation of controlled foreign company income. Due to the uncertainty surrounding the ATO’s determination, the Group has estimated the income tax rate on those particular earnings to be 30% for 2016 and 2017, being the Australian corporate income tax rate. The Singaporean corporate income tax rate is 17%; however, due to some of the Group’s Singaporean entities’ status as a Global Trader Company, specified income of those entities is subject to a lower tax rate. If the outcome of the ATO’s decision is in Caltex’s favour, an amount of income tax expense recognised to date could be written back in future periods. E2 Deferred tax Deferred tax is recognised using the balance sheet liability method, providing for temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. Subject to the comments contained in note F2, the following temporary differences are not provided for: goodwill, the initial recognition of assets or liabilities in a transaction that is not a business combination and that affects neither accounting nor taxable profit, and differences relating to investments in subsidiaries, associates and jointly controlled entities to the extent that the Group is able to control the timing of the reversal of the temporary differences and it is probable that they will not reverse in the foreseeable future. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the balance sheet date. A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realised. Notes to the Financial StatementsE TaxationFor the year ended 31 December 2017 E2.1 Movement in deferred tax Thousands of dollars Asset/(Liability) Balance at 1 Jan 17 Recognised in income Recognised in equity Cash/Receivables Inventories Property, plant and equipment and intangibles Goodwill Payables Interest bearing liabilities Provisions Tax value of recognised tax losses Other Net deferred tax asset 113 (1,281) 65,234 – 12,484 3,494 160,925 6 (2,892) 238,083 24 6,127 (25,082) (5,028) 22,043 255 (14,636) (6) 2,632 (13,671) – – – – – (22) (1,056) – 20 (1,058) Acquired in business combination – 364 (4,986) 25,141 16 – 138 – 46 20,719 Balance at 31 Dec 17 137 5,210 35,166 20,113 34,543 3,727 145,371 – (194) 244,073 Thousands of dollars Asset/(Liability) Balance at 1 Jan 16 Recognised in income Recognised in equity Acquired in business combination Balance at 31 Dec 16 Cash/Receivables Inventories Property, plant and equipment and intangibles Goodwill Payables Interest bearing liabilities Provisions Tax value of recognised tax losses Other Net deferred tax asset 1,922 14,574 87,058 – 12,007 2,568 182,342 – (2,313) 298,158 (1,809) (15,855) (21,824) – 477 837 (21,351) 6 (579) (60,098) – – – – – 89 (66) – – 23 – – – – – – – – – – 113 (1,281) 65,234 – 12,484 3,494 160,925 6 (2,892) 238,083 105 E2.2 Deferred tax recognised directly in equity Thousands of dollars Related to actuarial gains Related to derivatives Related to foreign operations – foreign currency translation differences E2.3 Unrecognised deferred tax assets Thousands of dollars Capital tax losses 2017 2016 (1,056) (22) 20 (1,058) (66) 89 – 23 2017 2016 108,990 118,683 Deferred tax assets have not been recognised in respect of these items because it is not probable that future taxable profit will be available against which these benefits can be utilised by the Group. These have not been tax effected. E2.4 Tax consolidation Caltex Australia Limited recognises all current tax balances relating to its wholly owned Australian resident entities included in the tax-consolidated group (TCG). Caltex Australia Limited, in conjunction with the other members of the TCG, has entered into a tax funding arrangement which sets out the funding obligations of members of the TCG in respect of tax amounts. This section provides information on the Group’s structure and how this impacts the results of the Group as a whole, including details of joint arrangements, controlled entities, transactions with non-controlling interests and changes made to the structure during the year. F1 Controlled entities Controlled entities are those entities controlled by the Caltex Group. Control exists when the Caltex Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns from its involvement with the entity and through its power over the entity. The following entities were controlled during 2017: t r o p e R l a u n n A 7 1 0 2 106 I A L A R T S U A X E T L A C Name Companies Ampol Bendigo Pty Ltd Ampol International Holdings Pte Ltd. Ampol Management Services Pte Ltd. Ampol Procurement Services Pte. Ltd. Ampol Property (Holdings) Pty Ltd Ampol Refineries (Matraville) Pty Ltd Ampol Road Pantry Pty. Limited Ampol Singapore Trading Pte. Ltd. Australian Petroleum Marine Pty Ltd B & S Distributors Pty Ltd Bowen Petroleum Services Pty. Limited Brisbane Airport Fuel Services Pty Limited CAL Group Holdings NZ Limited Calgas Pty Ltd Calstores Pty Ltd Caltex Australia Custodians Pty Limited Caltex Australia Management Pty Ltd Caltex Australia Nominees Pty Ltd Caltex Australia Petroleum Pty Ltd Caltex Fuel Services Pty Ltd Caltex Lubricating Oil Refinery Pty Ltd Caltex Petroleum (Qld) Pty Ltd Caltex Petroleum (Victoria) Pty Ltd Caltex Petroleum Pty Ltd Caltex Petroleum Services Pty Ltd Caltex Refineries (NSW) Pty Ltd Caltex Refineries (Qld) Pty Ltd Circle Petroleum (Q’land) Pty. Limited Cocks Petroleum Pty Limited Cooper & Dysart Pty Ltd Graham Bailey Pty Ltd Gull New Zealand Limited Hanietee Pty. Limited Hunter Pipe Line Company Pty Limited Jayvee Petroleum Pty Ltd Jet Fuels Petroleum Distributors Pty. Ltd. Link Energy Pty Ltd Manworth Proprietary Limited Newcastle Pipe Line Company Pty Limited Northern Marketing Management Pty Ltd Northern Marketing Pty Ltd Octane Insurance Pte Ltd Pilbara Fuels Pty Ltd R & T Lubricants Pty Ltd % interest Note 2017 2016 (iii) (ii) (ii) (ii) (iii) (ii) (iii) (iv) (v)(ix) (iii) (iii) (iii) (iii) (iii) (iii) (iii) (iii) (iii) (iii) (iii) (v) (iii) (iii) (iii) (iii) (iii) (ii) (iii) 100 100 100 100 100 100 100 100 100 50 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 50 100 100 – 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 – 100 100 100 100 100 100 100 100 100 100 100 100 Notes to the Financial StatementsF Group structureFor the year ended 31 December 2017 Name Real FF Pty Ltd Ruzack Nominees Pty. Ltd. Solo Oil Australia Proprietary Limited Solo Oil Corporation Pty. Ltd. Solo Oil Investments Pty. Ltd. Solo Oil Pty Ltd South Coast Oils Pty. Limited South East Queensland Fuels Pty. Ltd. Sydney Metropolitan Pipeline Pty Ltd Teraco Pty Ltd Terminals New Zealand Limited Tulloch Petroleum Services Pty. Ltd. Western Fuel Distributors Pty Ltd Unit trusts Eden Equity Unit Trust Petroleum Leasing Unit Trust Petroleum Properties Unit Trust South East Queensland Fuels Unit Trust Note (iii) (iii) (iii) (iv) (iv) (v)(x) (iii) (iv) (vi) (vii) (vii) (viii) % interest 2017 2016 100 100 100 100 100 100 100 100 60 50 100 100 50 100 100 100 100 100 100 100 100 100 100 100 100 60 50 – 100 50 100 100 100 100 (i) All companies were incorporated in Australia except those noted in (ii) and (v). All trusts were formed in Australia. (ii) Incorporated in Singapore. (iii) These companies are parties to a Deed of Cross Guarantee dated 22 December 1992 as amended, varied and restated (DOCG) with Caltex and each other. Real FF Pty Ltd was acceded on 27 April 2017. (iv) Included as controlled entities in accordance with AASB 10 Consolidated Financial Statements. In each case, control exists because a company within the Caltex Group has the ability to dominate the composition of the entity’s board of directors, or enjoys the majority of the benefits and is exposed to the majority of the risks of the entity. 107 (v) Incorporated in New Zealand. (vi) Caltex Petroleum Services Pty Ltd is the sole unit holder. (vii) Solo Oil Pty Ltd is the sole unit holder. (viii) Caltex Australia Petroleum Pty Ltd and Caltex Petroleum Services Pty Ltd each own half of the units in this trust. (ix) Incorporated on 24 January 2017 and changed its name from Gull Acquisition 1 Limited on 13 April 2017. (x) Incorporated on 25 January 2017 and changed its name from Gull Acquisition 2 Limited on 13 April 2017. F1.1 Deed of cross guarantee Income statement for entities covered by the Deed of Cross Guarantee Thousands of dollars Revenue Cost of goods sold – historical cost Gross profit Other income Operating expenses Finance costs Share of profit of equity-accounted investees Profit before income tax expense Income tax expense Net profit Other comprehensive income for the period, net of income tax Total comprehensive income for the period Retained earnings at the beginning of the year Current year earnings Movement in reserves Shares bought back Dividends provided for or paid Retained earnings at the end of the year 2017 2016 20,104,855 (18,189,919) 17,330,238 (15,542,862) 1,914,936 1,787,376 2,073 (1,165,312) (66,900) (151) 684,646 (211,810) 472,836 2,534 475,370 2,225,596 472,836 2,463 – (292,107) (3,955) (1,020,018) (72,572) 1,382 692,213 (201,291) 490,922 55 490,977 2,305,841 490,922 (154) (251,608) (319,405) 2,408,788 2,225,596 continued F1 Controlled entities continued F1.1 Deed of cross guarantee continued Balance sheet for entities covered by the Deed of Cross Guarantee Thousands of dollars Current assets Cash and cash equivalents Receivables Inventories Current tax asset Other Total current assets Non-current assets Receivables Investments accounted for using the equity method Property, plant and equipment Intangibles Deferred tax assets Employee benefits Other Total non-current assets Total assets Current liabilities Payables Interest bearing liabilities Current tax liabilities Employee benefits Provisions Total current liabilities Non-current liabilities Payables Interest bearing liabilities Employee benefits Provisions Total non-current liabilities Total liabilities Net assets Equity Issued capital Treasury stock Reserves Retained earnings Total equity t r o p e R l a u n n A 7 1 0 2 108 I A L A R T S U A X E T L A C 2017 2016 13,432 618,516 922,355 – 130,392 116,606 554,769 787,912 9,524 98,126 1,684,695 1,566,937 10,887 11,360 2,713,392 246,104 233,313 3,233 20,120 3,238,409 4,923,104 732,274 202,124 86,086 93,677 102,413 2,555 10,394 2,598,726 170,182 241,457 432 20,856 3,044,602 4,611,539 707,515 143 138,111 96,379 156,086 1,216,574 1,098,234 10,855 500,052 37,318 251,353 799,578 2,016,152 2,906,952 8,356 698,340 38,637 244,352 989,685 2,087,919 2,523,620 524,942 (1,210) (25,568) 2,408,788 524,944 (344) (23,578) 2,022,598 2,906,952 2,523,620 Notes to the Financial StatementsF Group structureFor the year ended 31 December 2017 F2 Business combinations 2017 Gull New Zealand On 22 December 2016, Caltex entered into an agreement to purchase Gull New Zealand for NZ$340 million (A$329 million). The acquisition delivers on Caltex’s strategic plan as it optimises Caltex’s infrastructure position, builds trading and shipping capability, grows the supply base and enhances Caltex’s retail fuel offering through low risk entry into a new market. The acquisition was completed on 3 July 2017 and had the following provisional effect on the Group’s assets and liabilities: Thousands of dollars Intangibles Property, plant and equipment Inventories Other assets Liabilities Net identifiable assets and liabilities Goodwill on acquisition Consideration transferred Cash acquired Net cash outflow Recognised values 37,896 63,295 34,790 8,257 (38,144) 106,094 221,816 (328,697) 787 (327,910) Milemaker Petroleum On 4 November 2016, Caltex entered into an agreement to purchase Milemaker Petroleum’s retail fuel business assets in Victoria for $95 million. The acquisition secured Caltex’s existing network in Victoria and provides a stronger platform from which to provide new and improved customer offerings in the convenience marketplace. The acquisition was completed on 8 May 2017 and had the following effect on the Group’s assets and liabilities: 109 Thousands of dollars Property, plant and equipment Inventories Deferred tax assets Liabilities Net identifiable assets and liabilities Goodwill on acquisition Consideration paid, satisfied in cash Net cash outflow Recognised values 10,220 3,888 25,141 (3,621) 35,628 59,717 (95,345) (95,345) As part of the acquisition of Milemaker, a deferred tax asset was recognised in respect of future deductible amounts. This deferred tax asset reduces the goodwill on acquisition. Nashi Sandwich and Coffee Bar Caltex acquired Nashi Sandwich and Coffee Bar, a Melbourne based high street retailer with nine outlets. The acquisition was completed on 9 March 2017 and had the following effect on the Group’s assets and liabilities: Thousands of dollars Property, plant and equipment Inventories Liabilities Net identifiable assets and liabilities Goodwill on acquisition Consideration paid, satisfied in cash Cash acquired Net cash outflow 2016 There were no material business combinations during the year ended 31 December 2016. Recognised values 781 162 (1,363) (420) 3,067 (2,658) 11 (2,647) continued F3 Equity accounted investees Associates are those entities over whose financial and operating policies the Group has significant influence, but not control. Joint ventures are those entities whose financial and operating policies the Group has joint control over, and where the Group has rights to the net assets of the entity. The consolidated financial statements include the Group’s share of the total recognised gains and losses of associates and joint ventures on an equity accounted basis, from the date that significant influence or joint control commences until the date that it ceases. When the Group’s share of losses exceeds the carrying amount of the associate or joint venture, the carrying amount is reduced to nil and recognition of future losses is discontinued except to the extent that the Group has incurred legal or constructive obligations or made payments on behalf of the associate or joint venture. Other movements in reserves are recognised directly in the consolidated reserves. Unrealised gains arising from transactions with associates and joint ventures are eliminated to the extent of the Group’s interest in the entity. Unrealised losses arising from transactions with associates and joint ventures are eliminated in the same way as unrealised gains, but only to the extent that there is no evidence of impairment. F3.1 Investments accounted for using the equity method Name Investments in associates and joint ventures Airport Fuel Services Pty. Limited Australasian Lubricants Manufacturing Company Pty Ltd (i) Cairns Airport Refuelling Service Pty Ltd (iii) Event Group Holdings Pty Limited (ii) Event Group Holdings Unit Trust (ii) Geraldton Fuel Company Pty Ltd Kitchen Food Company Pty Limited (ii) Kitchen Food Company Unit Trust (ii) % interest 2017 2016 40 50 25 49 49 50 49 49 40 50 25 – – 50 – – (i) Australasian Lubricants Manufacturing Company Pty Ltd ceased joint venture operations on 17 April 2015. (ii) Effective 3 May 2017. (iii) Caltex increased interest to 33.33% with effect from 28 December 2017. The companies listed in the above table were all incorporated in Australia, have a 31 December balance date and are principally concerned with the sale, marketing and/or distribution of fuel products and the operation of convenience stores. F3.2 Investments in associates Thousands of dollars 2017 2016 Revenue (100%) 150,167 115,287 Profit (100%) 65 3,790 Share of associates’ net profit recognised Total assets (100%) Total liabilities (100%) Net assets as reported by associates (100%) Share of associates’ net assets equity accounted (151) 1,382 56,526 30,167 43,127 11,038 13,399 19,129 10,591 9,625 t r o p e R l a u n n A 7 1 0 2 110 I A L A R T S U A X E T L A C Notes to the Financial StatementsF Group structureFor the year ended 31 December 2017 F3.2 Investments in associates continued Thousands of dollars Results of associates Share of associates’ profit before income tax expense Share of associates’ income tax expense Share of associates’ net profit Unrealised profit in inventories Share of associates’ net profit – equity accounted Commitments Share of associates’ operating lease commitments not provided for in the financial report and payable: Within one year Between one and five years Share of associates’ finance lease commitments not provided for in the financial report and payable: Within one year Between one and five years Future finance charges F3.3 Investments in joint ventures Thousands of dollars Revenue (100%) Profit (100%) Share of joint ventures’ net profit recognised 2017 2016 9,426 9,366 – – – – Total assets (100%) 4,046 3,483 Total liabilities (100%) 2,123 1,560 Thousands of dollars Joint ventures’ assets and liabilities Current assets Non-current assets Total assets Current liabilities Non-current liabilities Total liabilities Commitments Share of joint ventures’ operating lease commitments not provided for in the financial report and payable: Within one year Between one and five years 2017 2016 221 (345) (124) (27) (151) 394 1,969 2,363 750 1,551 2,301 (173) 2,128 1,967 (590) 1,377 5 1,382 355 1,773 2,128 958 1,132 2,090 (127) 1,963 111 Net assets as reported by joint venture (100%) Share of joint ventures’ net assets equity accounted 1,923 1,923 769 769 2017 2016 1,660 2,386 4,046 2,123 – 2,123 – – – 1,759 1,724 3,483 1,560 – 1,560 1,100 456 1,556 continued F3 Equity accounted investees continued F3.4 Reconciliation to income statement Thousands of dollars Share of net profit/(loss) of associates accounted for using the equity method Share of net profit of joint ventures accounted for using the equity method F3.5 Reconciliation to balance sheet Thousands of dollars Investment in associates accounted for using the equity method Investment in joint ventures accounted for using the equity method 2017 (151) – (151) 2017 10,591 769 11,360 2016 1,382 – 1,382 2016 9,625 769 10,394 2018 – Proposed equity investment SEAOIL Philippines Inc. On 21 December 2017, Caltex announced the acquisition of a 20% ownership interest in SEAOIL and supply fuel to SEAOIL via Caltex Australia’s fuel sourcing and shipping business, Ampol Singapore. This transaction will support SEAOIL’s growth strategy, which aims to double the company’s retail network and terminal storage capacity over the next five years. The 20% equity interest is being acquired for consideration of approximately A$115 million at prevailing exchange rates. Funds from the transaction will be largely used by SEAOIL to fund its future expansion plans. The investment by Caltex will be funded utilising existing debt facilities, is expected to be EPS accretive and generate returns above cost of capital in its first full year of ownership. Subject to satisfaction of the conditions precedent relating to a restructure of the SEAOIL group, completion is expected to take place during the first half of 2018. F4 Joint venture operations Joint venture operations are those entities whose financial and operating policies the Group has joint control over, and where the Group has rights to the assets and obligations for the liabilities of the entity. The interests of the Group in unincorporated joint operations are brought to account by recognising in its financial statements the assets it controls and the liabilities that it incurs, and the expenses it incurs and its share of income that it earns from the sale of goods or services by the joint operation. The Group has joint interests in multiple Joint User Hydrant Installations (JUHIs), which are based at airports across Australia. The Group’s interest in the JUHIs ranges from 20% – 50%. The principal activity of the JUHIs is refuelling aircraft at the airports. For the year ended 31 December 2017, the contribution of the JUHIs to the operating profit of the Group was nil (2016: nil). Included in the assets and liabilities of the Group are the Group’s interests in the assets and liabilities employed in the joint venture operation: t r o p e R l a u n n A 7 1 0 2 112 I A L A R T S U A X E T L A C Thousands of dollars Non-current assets Plant and equipment Less: accumulated depreciation Total non-current assets Total assets 2017 2016 65,895 (38,645) 27,250 27,250 62,085 (36,649) 25,436 25,436 Notes to the Financial StatementsF Group structureFor the year ended 31 December 2017 F5 Parent entity disclosures As at, and throughout, the financial year ended 31 December 2017, the parent entity of the Group was Caltex Australia Limited. Thousands of dollars Result of the parent entity Profit for the period Other comprehensive income Total comprehensive income for the period Financial position of parent entity at year end Current assets Total assets Current liabilities Total liabilities Total equity of the parent entity comprising: Issued capital Treasury stock Reserves Retained earnings Total equity 2017 2016 269,942 1,407 271,349 11,836 1,859,326 144,939 1,388,984 378,505 (1,210) (25,339) 118,386 470,342 719,277 (213) 719,064 35,162 1,964,100 128,952 1,322,507 524,944 (344) (23,490) 140,483 641,593 Parent entity guarantees in respect of the debts of its subsidiaries The parent entity has entered into a Deed of Cross Guarantee with the effect that each company agrees to guarantee all of the debts (in full) of all companies that are parties to the deed subject to, and in accordance with, the terms set out in the deed. Further details of the Deed of Cross Guarantee and the subsidiaries subject to the deed are disclosed in note F1. 113 This section includes other information to assist in understanding the financial performance and position of the Group, or items to be disclosed to comply with accounting standards and other pronouncements. G1 Commitments G1.1 Capital expenditure Thousands of dollars Capital expenditure contracted but not provided for in the financial report and payable 2017 16,645 2016 35,624 G1.2 Leases Finance leases Assets of the Group acquired under finance leases are capitalised and included in property, plant and equipment at the lesser of fair value or present value of the minimum lease payments with a corresponding finance lease liability. Contingent rentals are written off as an expense of the period in which they are incurred. Capitalised lease assets are depreciated over the shorter of the lease term and their useful life. Minimum lease payments are apportioned between the finance charge and the reduction of the outstanding liability. The finance charge components of lease payments are charged to the consolidated income statement to reflect a constant finance rate on the remaining balance of the liability for each accounting period. 2017 2016 t r o p e R l a u n n A 7 1 0 2 Thousands of dollars Within one year Between one and five years Minimum lease payments 219 164 383 Interest Principal 27 7 34 192 157 349 Minimum lease payments 219 889 1,108 Interest Principal 85 113 198 134 776 910 114 The Group leases plant and equipment under finance leases expiring from one to four years. No contingent rentals were paid during the year (2016: nil). Operating leases Payments made under operating leases are charged against net profit or loss in equal instalments over the accounting period covered by the lease term, except where an alternative basis is more representative of the benefits to be derived from the leased property. Contingent rentals are recognised as an expense in the period in which they are incurred. Lease incentives received are recognised in the consolidated income statement as an integral part of the total lease expense on a straight-line basis over the lease term. I A L A R T S U A X E T L A C Thousands of dollars 2017 2016 Non-cancellable operating leases – Group as lessee Future minimum rentals payable: Within one year Between one and five years After five years 158,685 418,624 581,671 1,158,980 127,466 430,119 344,887 902,472 The Group holds operating leases expiring from one to 35 years. Leases generally provide the Group with a right of renewal at which time all terms are renegotiated. Lease payments comprise mainly a base amount; however, in a few cases, they include a base amount and incremental contingent rental. Contingent rentals are based on operating performance criteria. Contingent rentals of $626,018 were paid during the year (2016: $478,760). The expense recognised in the income statement during the year in respect of operating leases is $193,594,000 (2016: $167,980,000). There are no restrictions placed upon the Group by entering into these leases. Renewals are at the option of the specific entity that holds the lease. Notes to the Financial StatementsG Other informationFor the year ended 31 December 2017 G1.2 Leases continued Thousands of dollars Non-cancellable operating leases – Group as lessor Future minimum rentals receivable: Within one year Between one and five years After five years 2017 2016 5,335 124,754 22,405 152,494 6,557 178,233 5,396 190,186 The Group has granted operating leases expiring from one to 34 years. Some of the leased properties have been sublet by the Group. The leases and subleases expire between 2018 and 2050. Note B1 shows the rental income recognised in the income statement in respect of operating leases. G2 Contingent liabilities Discussed below are items where either it is not probable that the Group will have to make future payments or the amounts of the future payments are not able to be measured. Legal and other claims In the ordinary course of business, the Group is involved as a plaintiff or defendant in legal proceedings. Where appropriate, Caltex takes legal advice. The Group does not consider that the outcome of any current proceedings is likely to have a material effect on its operations or financial position. A liability has been recognised for any known losses expected to be incurred where such losses are capable of reliable measurement. Bank guarantees The Group has granted indemnities to banks to cover bank guarantees given on behalf of controlled entities to a maximum exposure of $5,744,000 (2016: $5,385,000). Deed of Cross Guarantee and class order relief Details of the Deed of Cross Guarantee are disclosed in note F1. G3 Related party disclosures 2017 There have been no material related party transactions in the year ended 31 December 2017. 2016 There have been no material related party transactions in the year ended 31 December 2016. 115 Associates The Group sold petroleum products to associates totalling $117,716,000 (2016: $98,320,000). The Group received income from associates for rental income of $593,000 (2016: $477,000). Details of associates are set out in note F3. Amounts receivable from associates are set out in note C1. Dividend and disbursement income from associates is $300,000 (2016: $400,000). Caltex has interests in associates primarily for the marketing, sale and distribution of fuel products. Details of Caltex’s interests are set out in note F3. Joint ventures Caltex has interests in joint ventures primarily for the marketing, sale and distribution of fuel products and the operation of convenience stores. There were no material related party transactions with Caltex’s joint venture entities during 2017 (2016: nil). Details of Caltex’s interests are set out in notes F3 and F4. continued G4 Key management personnel The key management personnel of the Caltex Group during 2017 and 2016 were: Current directors • Steven Gregg, Chairman and Independent, Non-executive Director (from 18 August 2017) • Julian Segal, Managing Director & CEO • Trevor Bourne, Independent, Non-executive Director • Melinda Conrad, Independent, Non-executive Director (from 1 March 2017) • Bruce Morgan, Independent, Non-executive Director • Barbara Ward AM, Independent, Non-executive Director • Penny Winn, Independent, Non-executive Director Former directors • Greig Gailey, Chairman and Independent, Non-executive Director (to 18 August 2017) Senior executives • Julian Segal, Managing Director & CEO • Simon Hepworth, Chief Financial Officer • Richard Pearson, Executive General Manager, Retail (from 1 August 2017) • Louise Warner, Executive General Manager, Fuels & Infrastructure (from 3 October 2016) Former executives • Bruce Rosengarten, Executive General Manager, Commercial (to 1 April 2017) • Peter Lim, Executive General Manager, Legal & Corporate Affairs (to 7 December 2016) • Adam Ritchie, Executive General Manager, Supply (from 1 April 2015 to 31 December 2016) • Simon Willshire, Executive General Manager, Human Resources (to 30 April 2016) Key management personnel compensation Dollars Short term benefits Other long term benefits Post-employment benefits Termination benefits Share based payments 2017 2016 9,106,401 38,810 378,540 615,198 3,172,575 7,725,421 144,132 349,018 – 3,286,872 13,311,524 11,505,443 Information regarding directors’ and executives’ compensation and some equity instruments disclosures is provided in the Remuneration Report section of the Directors’ Report. The 2016 key management personnel compensation has been updated to reflect the current key management personnel of the Caltex Group in 2017, refer to the Remuneration Report for further details. t r o p e R l a u n n A 7 1 0 2 116 I A L A R T S U A X E T L A C Notes to the Financial StatementsG Other informationFor the year ended 31 December 2017 Opening balance Number of performance rights 2017 583,894 206,708 505,661 G4 Key management personnel continued Performance rights Since 1 January 2007, Senior Executives may receive performance rights under Caltex’s Equity Incentive Plan, based on the achievement of specific targets related to the performance of the Group. The measure of performance is Total Shareholder Returns (TSR) over a three year period relative to a comparator group. Granted Vested during the year Lapsed during the year Closing balance Number of perfor- mance rights Start date Fair value of perfor- mance rights ($) Distrib- ution date Number of perfor- mance rights Weighted average fair value per share ($) Number of perfor- mance rights Weighted average fair value per share ($) Lapsed date Number of perfor- mance rights Fair value aggregate ($) 4 Apr 17 349,779 4 Apr 17 233,186 13.25 28.76 4 Apr 17 (330,759) 29.39 Q1 2017 (723) Q2 2017 (225,947) Q3 2017 (64,451) Q4 2017 (78,532) (369,653) 1,296,263 582,965 (330,759) 2016 951,454 426,798 103,749 4 Apr 16 276,309 4 Apr 16 184,206 13.34 30.68 1 Apr 16 (333,821) 33.82 Q1 2016 (3,680) Q2 2016 (132,914) Q3 2016 (112,290) Q4 2016 (63,548) 555,859 7,486,055 209,964 5,715,750 412,993 9,296,085 1,178,816 22,497,890 583,894 8,193,885 206,708 4,375,595 505,661 11,300,979 – – – – – – – – 1,482,001 460,515 (333,821) (312,432) 1,296,263 23,870,459 For information regarding the inputs used in the measurement of the fair values at each grant date, please refer to table 6 of the Remuneration Report on page 66 of the Directors’ Report. G5 Notes to the cash flow statement G5.1 Reconciliation of cash and cash equivalents Cash and cash equivalents comprise cash balances and call deposits with an original maturity of three months or less. Bank overdrafts that are repayable on demand and form an integral part of the Group’s cash management are included as a component of cash and cash equivalents for the purpose of the consolidated cash flow statement. 117 For the purposes of the cash flow statement, cash and cash equivalents includes: Thousands of dollars Cash at bank Total cash and cash equivalents 2017 44,521 44,521 2016 244,857 244,857 continued G5 Notes to the cash flow statement continued G5.2 Reconciliation of net profit to net operating cash flows Thousands of dollars Net profit Adjustments for: Net gain on sale of property, plant and equipment Finance charges on finance leases Interest paid capitalised Amortisation of finance costs Depreciation/amortisation of property, plant and equipment Amortisation and impairment of intangibles Treasury stock movements net of expense Share of associates’ and joint ventures’ net profit Movements in assets and liabilities: (Increase) in receivables (Increase) in inventories Decrease/(increase) in other assets Increase in payables (Decrease)/increase in current tax balances Decrease in deferred tax assets Decrease in provisions Net operating cash inflows G6 Auditor remuneration Dollars Audit services – KPMG Australia, Singapore and New Zealand Non-audit services – KPMG Australia Other assurance services Taxation services and Advisory G7 Net tangible assets per share Dollars Net tangible assets per share t r o p e R l a u n n A 7 1 0 2 118 I A L A R T S U A X E T L A C 2017 2016 620,752 610,480 (2,073) – (2,467) 2,359 204,946 24,217 (7,083) (966) (183,167) (575,155) 26,843 671,191 (14,788) 18,093 (47,670) 735,032 (1,805) 220 (1,560) 3,235 191,688 17,608 (6,241) (982) (65,774) (111,035) (25,118) 152,857 179,636 60,052 (75,059) 928,202 2017 2016 1,079,200 1,082,700 5,100 260,000 74,100 173,200 1,344,300 1,330,000 2017 9.88 2016 9.88 Net tangible assets are net assets attributable to members of Caltex Australia Limited less intangible assets. The weighted average number of ordinary shares used in the calculation of net tangible assets per share was 261 million (2016: 263 million). Notes to the Financial StatementsG Other informationFor the year ended 31 December 2017 G8 New standards and interpretations not yet adopted A number of new standards, amendments to standards and interpretations are effective for annual periods beginning after 1 January 2018, and have not been applied in preparing these consolidated financial statements. None of these are expected to have a significant effect on the consolidated financial statements of the Group, except for: • IFRS 16 Leases, which becomes mandatory for Caltex’s 2019 consolidated financial statements and requires that operating leases be recognised on the balance sheet. Caltex does not plan to adopt this standard early. Caltex is well progressed in preparation for the implementation of this standard, which will bring a significant number of operating leases onto the Balance Sheet and result in the recognition of a material right of use asset and lease liability. Management is proceeding with the Modified Retrospective approach, where for Caltex’s more recent and material leases, the right of use asset and depreciation calculation will be completed retrospectively. The remainder of the lease portfolio (for both right of use asset and liability) will be recognised using Simplified Transition methodology (assuming all remaining leases started on 1 January 2019). • AASB 9 Financial Instruments, which becomes mandatory for Caltex’s 2018 consolidated financial statements and has not been early adopted. Caltex has reviewed its current classification and measurement of financial assets and liabilities in light of the new standard, and does not expect any material change to be made in either accounting procedures for financial instruments or to the Group’s financial statement disclosures. Caltex has performed reviews of internal documentation procedures, including those concerning hedge transactions to ensure compliance with the new standard. • AASB 15 Revenue from Contracts with Customers, which becomes mandatory for Caltex’s 2018 consolidated financial statements and could change the basis for the recognition of revenue. Caltex has not adopted this standard early and the extent of the impact is not expected to be material. The Group has performed a review of sales contracts for major customers to identify any potential pricing or performance obligations which are impacted by the new standard. Based on this review, the Group does not expect significant differences in the timing or amount of revenue recognition. G9 Events subsequent to the end of the year Caltex announced the outcome of the 2-year review of its Convenience Retail operating model to determine which model will best deliver our retail growth objectives. The retail operating model review commenced after the launch of our Freedom of Convenience strategy in 2015. This strategy has seen Caltex transform from a refiner-marketer to a company with a Fuels & Infrastructure business and a separate but interconnected Convenience Retail business. The operating model review determined that controlling our core business is the best way to achieve our retail growth objectives. Company operation of this core business is key to accelerating the changes required to: • provide a more consistent customer experience; • roll out new platforms; • standardise services; and • simplify supply arrangements. As at 31 December 2017, a total of 314 sites within the 810 Caltex retail consumer network were company operated. This compares with 152 sites at 31 December 2016, and 233 as at 30 June 2017. The remainder of Caltex service station sites are operated by franchisees or third parties. Caltex aims to transition all retail franchise sites to company operations by mid-2020. Total costs of the transition to company operations is estimated to be around $100 million to $120 million, over the next three years. This covers: • Anticipated transition costs covering dedicated transition team, direct labour costs (training; on boarding), implementation costs and anticipated downtime/store ramp up; • Consideration paid to franchisees if they agree to the reduced tenure; and • Acquisition of working capital and fixed assets in accordance with franchise agreements. There were no other items, transactions or events of a material or unusual nature, that, in the opinion of the Board, are likely to significantly affect the operations of Caltex, the results of those operations or the state of affairs of the Group that have arisen in the period from 31 December 2017 to the date of this report. 119 Comparative Financial Information The additional information on pages 120 to 123 is provided for the information of shareholders. The information is based on, but does not form part of, the 2017 Financial Report. Caltex Australia Limited consolidated results 2017 2016 2015 2014 2013 Profit and loss ($million) Historical cost operating profit excluding significant items, interest and income tax expense Interest income Borrowing costs Historical cost income tax expense before significant items Historical cost operating profit after tax and before significant items Significant items (net of tax) Historical cost operating profit/(loss) after income tax Dividends Amount paid and payable ($/share) Times covered (excl. significant items) Dividend payout ratio – RCOP basis (excl. significant items) Dividend franking percentage Other data Total revenue ($m) Earnings per share – HCOP (cents per share) Earnings per share – RCOP (cents per share) (excl. significant items)(v) Earnings before interest and tax – historical cost basis ($m) (excl. sig items) Earnings before interest and tax – replacement cost basis ($m) (excl. sig items) Operating cash flow per share ($/share) Interest cover – historical cost basis Interest cover – replacement cost basis (excl. significant items) Return on capital employed – historical cost basis (%)(vi) Return on capital employed – RCOP basis (excl. significant items)(vi) Equity attributable to members of the company ($m) Total equity ($m) Total assets ($m) Net tangible asset backing ($/share) Debt ($m) Net debt ($m) Net debt to net debt plus equity (%) t r o p e R l a u n n A 7 1 0 2 120 I A L A R T S U A X E T L A C 953 3 (70) 936 7 (80) 783 5 (82) 279 8 (120) 798 9 (98) (233) (253) (214) (56) (205) 633 (14)(i) 619 1.21 2.01 51% 100% 610 – 610 1.02 2.29 51% 100% 493 29(ii) 522 1.17 1.56 50% 100% 132 (112)(iii) 20 0.70 0.70 38% 100% 504 26(iv) 530 0.34 5.49 28% 100% 21,398 237 17,933 232 20,027 193 24,231 7 24,676 196 238 929 935 2.8 13.9 14.0 15.8 15.8 3,094 3,108 6,355 9.88 859 814 21 199 936 813 3.6 12.9 11.2 18.7 16.1 2,797 2,810 5,303 9.88 698 454 14 233 783 977 3.3 10.6 12.7 16.2 19.5 2,776 2,788 5,105 9.60 695 432 13 183 279 795 2.5 1.3 7.1 0.6 15.5 2,521 2,533 5,129 8.64 1,176 639 20 123 798 551 2.3 9.3 6.2 15.9 9.9 2,588 2,597 6,021 9.05 942 742 22 (i) Includes net significant items before tax totalling a loss of $24 million, that have been recognised in the income statement. The significant items are a result of the announced establishment of the Franchisee Employee Assistance Fund ($20 million), restructuring and redundancy costs associated with the capability and competitiveness project Quantum Leap ($23 million), offset by the profit on sale of Caltex’s fuel oil business and the utilisation of prior period capital losses to partially offset tax expense on the profit on sale. (ii) Includes significant items before tax totalling a gain of $31,924,000, that have been recognised in the income statement. This gain relates to the sale of surplus property in Western Australia. (iii) Includes significant items before tax totalling a loss of $160,163,000, that have been recognised in the income statement. These items relate to the Group cost and efficiency review project and include consulting fees ($25,065,000), redundancy costs ($53,814,000), contract cancellation costs ($12,000,000), interest expense ($20,311,000), foreign exchange gains ($4,755,000) and accelerated depreciation ($22,773,000) and environmental liabilities ($30,955,000). (iv) Includes significant items totalling a gain of $27,763,000 before tax, that have been recognised in the income statement. These items relate to a gain on the sale of the bitumen business, net of costs relating to acquisitions and disposals ($38,766,000) and the net adjustment to provisions ($11,003,000) relating to the closure of the Kurnell refinery. (v) Dividend payout ratio – replacement cost of sales operating profit basis calculated as follows: Dividends paid and payable in respect of financial year Replacement cost of sales operating profit after income tax (excl. significant items) (vi) Return on capital employed is calculated as follows: Net Profit After Tax Net Debt + Equity Replacement Cost of Sales Operating Profit Basis of Accounting • To assist in understanding the Group’s operating performance, the directors have provided additional disclosure of the Group’s results for the year on a replacement cost of sales operating profit basis(i), which excludes net inventory gains and losses. • On a replacement cost of sales operating profit basis excluding significant items, the Group’s net profit after income tax for the year was $621 million, compared to a profit of $524 million in 2016. • 2017 net profit before interest, income tax and significant items on a replacement cost of sales operating profit basis was $935 million, an increase of $122 million over 2016. RCOP Basis of Accounting Five years* 2017 2016 2015 2014 2013 Historical cost operating profit excluding significant items, interest and income tax expense Add/(deduct) inventory losses/(gains)(ii) Replacement cost of sales operating net profit before significant items, interest and income tax expense Net borrowing costs Historical cost income tax expense before significant items Add/(deduct) tax effect of inventory gains/(losses) Replacement cost of sales operating profit after income tax(iii) *Note: Totals may not sum due to rounding. 3,749 323 4,071 (397) 953 (18) 935 (67) 936 (122) 813 (73) 783 193 977 (77) (980) (252) (253) (214) (97) 2,598 5 621 37 524 (58) 628 279 516 795 (91) (56) (155) 493 798 (246) 551 (89) (205) 74 332 (i) The replacement cost of sales operating profit basis (RCOP) removes the unintended impact of inventory gains and losses, giving a truer reflection of underlying financial performance. Gains and losses in the value of inventory due to fluctuations in the USD price of crude oil and foreign exchange impacts constitute a major external influence on company profits. RCOP restates profit to remove these impacts. The Caltex RCOP methodology is consistent with the methods used by other refining and marketing companies for restatement of their financials. As a general rule, an increase in crude prices on an Australian dollar basis will create an earnings gain for Caltex (but working capital requirements will also increase). Conversely, a drop in crude prices on an Australian dollar basis will create an earnings loss. This is a direct consequence of the first in first out (FIFO) costing process used by Caltex in adherence with accounting standards to produce the financial result on a historical cost basis. With Caltex holding approximately 45 to 60 days of inventory, revenues reflect current prices in Singapore whereas FIFO costings reflect costs some 45 to 60 days earlier. The timing differences creates these inventory gains and losses. To remove the impact of this factor on earnings and to better reflect the underlying performance of the business, the RCOP NPAT methodology calculates the cost of goods sold on the basis of theoretical new purchases instead of actual costs form inventory. The cost of these theoretical new purchases is calculated as the average monthly cost of cargoes received during the month of those sales. (ii) Historical cost results include gross inventory gains or losses from the movement in crude oil prices. In 2017, the historical cost result includes $18 million inventory gain (2016: $122 million inventory gain). Net inventory loss is adjusted to reflect impact of revenue lags. (iii) Replacement cost profit after income tax is calculated before taking into account any significant items over the five years. The total effect of these significant items in each year was: 2013: $28 million gain before tax ($26 million after tax); 2014: $160 million expenses before tax ($112 million after tax); 2015: $32 million gain before tax ($29 million after tax); 2016: no significant items were recognised and 2017: $24 million expenses before tax ($14 million expenses after tax) were recognised. 121 Shareholder Information As at 28 February 2018 Share capital There are 260,810,519 fully paid ordinary shares on issue, held by 32,942 holders. Holders with less than a marketable parcel 296 shareholders hold less than a marketable parcel of $500 based on a share price of $35.17 per share. Buy-back There is no on-market buy-back in operation. Shares purchased on-market From 1 January 2017, 364,842 fully paid ordinary shares were purchased on-market at an average cost of $28.89 per share for the purposes of the Caltex Australia Limited Equity Incentive Plan. From 1 January 2017, 27,697 fully paid ordinary shares were purchased on-market at an average cost of $31.98 per share for the purposes of the Caltex Australia Limited Employee Share Plan. Substantial shareholders Substantial Shareholder BlackRock Group Shareholder distribution t r o p e R l a u n n A 7 1 0 2 Range 1 – 1,000 1,001 – 5,000 5,001 – 10,000 10,001 – 100,000 122 100,001 – 9,999,999,999 Rounding Total I A L A R T S U A X E T L A C Number of shares held % of issued capital 18,550,318 7.11% Total holders Units % of Issued capital 25,617 10,041,274 6,436 13,633,709 566 285 38 4,060,581 7,096,809 225,978,146 3.85 5.23 1.56 2.72 86.64 0.00 32,942 260,810,519 100.00 Top 20 shareholders Details of the 20 largest shareholders of Caltex Australia Limited shares are listed in the table below. Shareholders 1 2 3 HSBC Custody Nominees (Australia) Limited J P Morgan Nominees Australia Limited Citicorp Nominees Pty Limited 4 National Nominees Limited 5 6 7 8 9 BNP Paribas Nominees Pty Ltd BNP Paribas Noms Pty Ltd HSBC Custody Nominees (Australia) Limited Citicorp Nominees Pty Limited HSBC Custody Nominees (Australia) Limited – A/C 2 10 AMP Life Limited 11 HSBC Custody Nominees (Australia) Limited-Gsco Eca 12 National Nominees Limited 13 UBS Nominees Pty Ltd 14 Bond Street Custodians Limited 15 Australian Foundation Investment Company Limited 16 HSBC Custody Nominees (Australia) Limited 17 Milton Corporation Limited 18 CS Third Nominees Pty Limited 19 Merrill Lynch (Australia) Nominees Pty Limited 20 BNP Paribas Noms (NZ) Ltd Totals: Top 20 holders of ORDINARY FULL PAID SHARES (TOTAL) Total Remaining Holders Balance Number of shares held % of issued shares 109,374,342 52,709,270 20,424,893 14,789,846 6,785,197 5,605,699 3,846,076 2,129,517 1,365,770 1,233,746 1,056,404 708,630 551,000 434,284 421,681 395,166 370,000 330,923 289,629 250,065 41.94 20.21 7.83 5.67 2.60 2.15 1.47 0.82 0.52 0.47 0.41 0.27 0.21 0.17 0.16 0.15 0.14 0.13 0.11 0.10 123 223,072,138 37,738,381 85.53 14.47 Voting Rights Shareholders in Caltex Australia Limited have a right to attend and vote at all general meetings in accordance with the company’s Constitution, the Corporations Act 2001 (Cth) and the ASX Listing Rules. Corporate Governance Statement A copy of the Corporate Governance Statement can be found on our website. Visit https://www.caltex.com.au/our-company/ investor-centre/corporate-governance. Australian Securities Exchange The company’s fully paid ordinary shares (ASX:CTX) are listed on the Australian Securities Exchange. Company Secretaries Lyndall Stoyles and Kara Nicholls have been appointed as a Company Secretary of Caltex Australia Limited. Directory Head office Caltex Australia Limited ACN 004 201 307 Level 24 2 Market Street Sydney NSW 2000 Australia GPO Box 3916 Sydney NSW 2001 Australia T: +61 2 9250 5000 F: +61 2 9250 5742 www.caltex.com.au secretariat@caltex.com.au t r o p e R l a u n n A 7 1 0 2 124 I A L A R T S U A X E T L A C Share registry Computershare Investor Services Pty Limited GPO Box 2975 Melbourne VIC 3001 Australia T: 1300 850 505 (enquiries within Australia) T: +61 3 9415 4000 (enquiries outside Australia) F: +61 3 9473 2500 www.computershare.com.au caltex.queries@computershare.com.au New South Wales Caltex Banksmeadow terminal Penrhyn Road Banksmeadow NSW 2019 Australia T: +61 2 9695 3600 F: +61 2 9666 5737 Caltex Kurnell import terminal 2 Solander Street Kurnell NSW 2231 Australia T: +61 2 8543 8622 Queensland/Northern Territory Caltex Refineries (Qld) Pty Ltd ACN 008 425 581 South Street Lytton QLD 4178 Australia T: +61 7 3362 7555 F: +61 7 3362 7111 Caltex Lytton terminal Tanker Street, off Port Drive Lytton QLD 4178 Australia T: +61 7 3877 7333 F: +61 7 3877 7464 Victoria/Tasmania Caltex Newport terminal 411 Douglas Parade Newport VIC 3015 Australia T: +61 3 9287 9555 F: +61 3 9287 9572 Western Australia Level 1 2 Sabre Crescent Jandakot WA 6164 Australia T: +61 8 6595 2888 F: +61 8 9335 3062 Singapore Ampol Singapore Unit #31-63, Tower 2 1 Raffles Place Singapore 048616 T: +65 6622 0010 New Zealand Gull New Zealand 507 Lake Rd Takapuna, Auckland 0622 New Zealand T: +64 9 489 1452 Customer support feedback line Environmental hotline T: 1800 675 487 Complaints, compliments and suggestions T: 1800 240 398 Card support centre T: 1300 365 096 Lubelink T: 1300 364 169 C a l t e x A u s t r a l i a L i m i t e d 2 0 1 7 A n n u a l R e p o r t www.caltex.com.au

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