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CVS Group plc

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Employees 9000
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FY2018 Annual Report · CVS Group plc
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 We are CVS

CVS Group plc Annual Report for the year ended 30 June 2018

Group plc

Passionate about animal care

Group plc

Passionate about animal care

We are CVS
Laboratories

Group plc

Passionate about animal care

Group plc

Passionate about animal care

Group plc

Passionate about animal care

We are CVS
Practices

Group plc

Passionate about animal care

Group plc

Passionate about animal care

Group plc

Passionate about animal care

We are CVS
Animed Direct

We are CVS
Crematoria

 
 
 
 
 
 
 
 
 
 
 
We are proud to be the 
UK’s most comprehensive 
and integrated provider 
of veterinary services 
to animal owners.
We are passionate 
about animal care.

Financial highlights

Revenue (£m)

£327.3m

+20.4%

Adjusted EBITDA¹ (£m)

£47.6m

+13.3%

Adjusted profit before tax² (£m)

Strategic report

£36.0m

+7.1%

18 

17 

16 

15 

327.3

271.8

218.1

167.3

18 

17 

16 

15 

47.6

42.1

32.8

23.0

18 

17 

16 

15 

36.0

33.5

24.9

18.2

Adjusted earnings per share³ (p)

Proposed dividend per share (p)

42.4p

-0.9%

18 

17 

16 

15 

32.4

24.7

Profit before tax (£m)

£14.1m

-3.2%

18 

17 

16 

15 

9.1

8.5

42.4

42.8

14.1

14.5

5.0p+11.1%

18 

17 

16 

15 

Operating profit (£m)

£17.7m

+2.8%

5.0

4.5

3.5

3.0

18 

17 

16 

15 

17.7

17.2

11.8

9.8

Basic earnings per share (p)

16.0p

-13.5%

18 

17 

16 

15 

16.0

18.5

11.6

11.6

1 

2 

3 

 Adjusted EBITDA (earnings before interest, 
tax, depreciation and amortisation) is profit 
before income tax, net finance expense, 
depreciation, amortisation and costs relating 
to business combinations. 

 Adjusted profit before income tax is calculated as 
profit on ordinary activities before amortisation, 
taxation and costs relating to business combinations.

 Adjusted earnings per share is calculated as 
adjusted profit before income tax less applicable 
taxation divided by the weighted average number 
of Ordinary shares in issue in the period.

4 

 Percentage increases have been calculated 
throughout this document based on the 
underlying values.

01  Financial highlights
02  CVS at a glance
04  Chairman’s statement
06  Our markets
08  Our business model
10  Our strategy
12  Key performance indicators
14  Our business
18  Business review
22  Our culture and values
24  Principal risks and uncertainties
27  Finance review

Governance

32  Board of Directors
 Corporate governance statement
34 
37  Remuneration Committee report
43  Directors’ report

Financial statements

Independent auditor’s report
45 
49  Consolidated income statement
50 
51 
52 
53 
54 
55 
76  Five-year history
IBC  Contact details and advisors

 Consolidated statement of comprehensive income
 Consolidated and Company balance sheets
 Consolidated statement of changes in equity
 Company statement of changes in equity
 Consolidated and Company cash flow statements
 Notes to the consolidated financial statements

Find out more on-line
cvsukltd.co.uk

CVS Group plc
Annual Report 2018

01

Strategic reportGovernanceFinancial statementsCVS at a glance

We are continuing to expand our European coverage 
with further acquisitions in the Netherlands and first 
acquisitions in the Republic of Ireland.

The Group has four main business areas:
Veterinary Practices

Laboratories

Crematoria

Animed Direct

87.3%

87+

revenue
share*

First-opinion and referral practices providing 
specialist treatment for companion animals, 
equine and farm animals.

5.3%

87+

revenue
share

Our laboratories provide diagnostic 
services to CVS veterinary practices 
and third parties.

Our business in action
We aim to meet all of our customers’ needs so that 
we can ensure a consistent high quality of treatment. 
Our practices are increasingly providing their own 
night services rather than them being provided by a 
third party and we are rapidly developing our referral 
centres so that our own experts provide all our 
veterinary service to our customers’ animals. Our 
veterinary practices provide preventative healthcare 
either as and when required or through our preventative 
care scheme called Healthy Pet Club. We also have 
a number of own brand MiPet medicines and products.

Our business in action
We pride ourselves in our outstanding customer 
service, fast turnaround times and scientific excellence. 
We employ a team of experts specialising in a variety 
of veterinary disciplines, each bringing a unique and 
highly respected set of skills to the table.

Our Laboratories Division offers an extensive range 
of tests, with the ability to tailor specific profiles to 
our customers’ needs. Our pathologists specialise 
in all areas of the laboratory and their aim is to 
offer a level of service and expertise beyond 
your expectation.

1.9%

87+

revenue
share

Our crematoria provide pet cremation and 
clinical waste services to our practices 
and third-party practices and directly 
to pet owners.

Our business in action
We aim to provide our clients with a dignified and 
personal service. We offer a range of services to 
help our clients in remembering and saying 
goodbye to their pets.

5.5%

87+

revenue
share

Our on-line pharmacy and retail business sells 
prescription and non-prescription medicines, 
pet food and other animal related products.

Our business in action
We aim to ensure our customers receive great quality 
products at the best prices available. We can do this 
because we are the biggest seller of animal medicines 
to pet owners in the UK. 

We offer the same products available from veterinary 
practices but at significantly lower prices. We deliver 
prescription and non-prescription medicines, premium 
pet foods and an ever increasing range of pet care 
products directly to our customers’ door, saving 
them time as well as money.

P14 Veterinary Practices review

P15 Laboratories review

P16 Crematoria review

P17 Animed review

* 

 Revenue share before intercompany sales between practice and other divisions.

02 CVS Group plc

Annual Report 2018

Strategic report5
+
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5
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6
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Benefits of CVS

UK’s largest integrated 
provider of veterinary 
practices

Consistent growth 
in a more competitive 
environment

Complementary 
businesses to 
internalise margins 
and maximise revenues

6,150

dedicated and trained staff 
who are committed to 
excellent clinical care

Our geographical coverage
Our acquisitions have further strengthened our geographical coverage in 2018. 

×491

×7

×4

  1  Scotland & North East

 5  East Midlands

  9  South East

  60 veterinary practices
  3 crematoria

  42 veterinary practices

  2  Northern Ireland
  10 veterinary practices

  3  North West

  39 veterinary practices
  2 crematoria

  4  Yorkshire

  22 veterinary practices

 6  West Midlands

  43 veterinary practices

  7  East of England

  47 veterinary practices
  2 laboratories

  8  South West & Wales
  71 veterinary practices
  1 crematorium
  1 laboratory

  130 veterinary practices
1 crematorium
  1 laboratory

 10  London

  2 veterinary practices

 11  The Netherlands
  22 veterinary practices

 12  The Republic of Ireland

  3 veterinary practices

 2

12

 1

 3

6

 4

5

 7

 8

10

 9

NETHERLANDS

11

GERMANY

BELGIUM

FRANCE

Strategic reportGovernanceFinancial statements 
Chairman’s statement
Richard Connell

We are delivering a strong 
Group performance.

Like-for-like sales grew by 4.9% (2017: 6.3%) 
with growth in all areas, in particular Animed Direct 
which continued to perform exceptionally.

Highlights

The Group continued to build its coverage in the Netherlands 
and acquired its first practices in the Republic of Ireland

We acquired 52 surgeries during the year

Subsequent to the year end we acquired Slate Hall, one of the 
largest and most respected poultry vets in England

Results
I am delighted to report a strong performance by 
CVS with another record year for revenue and 
operating profits across the Group. Strong 
like-for-like growth of 4.9% was enhanced by 
further acquisitions in our Veterinary Practices 
Division. We continued to increase our investment 
in equipment, premises, our services and our staff.

Revenue grew by 20.4% to £327.3m (2017: £271.8m). 
Adjusted EBITDA increased by 13.3% to £47.6m 
(2017: £42.1m). Adjusted EPS fell slightly to 42.4p 
(2017: 42.8p) as a consequence of the placing in 
February, as the timing of acquisitions has not yet 
fully offset the increase in shares from the placing 
in February.

04 CVS Group plc

Annual Report 2018

Strategic reportOperating profit rose by 2.8% to £17.7m (2017: £17.2m), 
cash generated from operations increased 30.4% 
to £46.7m (2017: £37.2m) and profit before tax fell 
by 3.2% to £14.1m (2017: £14.5m). Basic EPS fell 
by 13.5% to 16.0p (2017: 18.5p) in part due to the 
slight fall in profit before tax but primarily as a 
consequence of the placing.

Business initiatives
In 2018 we acquired 52 surgeries, following on from 
the 62 acquired in 2017. In total these businesses 
are expected to generate revenue of over £40.0m 
per annum. Subsequent to the year end a further 
16 surgeries have been acquired.

Of particular note are the acquisitions of Troytown 
GreyAbbey Equine Veterinary Services and 
Gilabbey Veterinary Hospital, our first acquisitions 
in the Republic of Ireland. Troytown GreyAbbey is 
one of the largest and most renowned equine 
practices in Ireland. Together with the other equine 
acquisitions this will significantly develop our 
equine business.

Subsequent to the year end we acquired Slate Hall, 
one of the largest and most respected poultry vets 
in England. This acquisition adds significant credibility 
to our farm business and should assist in its 
further expansion. We also acquired Vet Direct, 
which provides veterinary supplies other than 
medicines. This acquisition will allow us to further 
consolidate our buying and reduce costs.

Our referrals business strategy progressed further 
with the acquisition of Weighbridge Referrals and 
Lumbry Park now being cash generative, less than 
three years after opening.

Like-for-like sales grew by 4.9% (2017: 6.3%) with 
growth in all areas, in particular Animed Direct, 
which continued to perform exceptionally. Like-for-
like sales were adversely impacted by about 0.3% 
due to the harsher than usual snow at the start of 
March and this reduced sales by an estimated £1.0m.

Our Healthy Pet Club scheme continued its strong 
growth with a membership increase of 56,000 
(+18.3%) members over the year.

The Laboratories Division again grew very strongly 
with revenue increasing by 10.2% to £17.9m 
(2017: £16.3m). The Crematoria Division increased 
revenue by 4.7% to £6.6m (2017: £6.3m) and Animed 
Direct by almost 45% to £18.8m (2017: £13.0m). 

In August 2017, we launched our own brand pet 
insurance under the name of MiPet Cover. This is 
the only pet insurance in the UK that is designed by 
vets. It provides top of the range cover at a competitive 
price. Reaction from customers and our own staff, 
who were involved in its design, has been very 
positive. Sales have been promising but it is 
expected to be a couple of years before the 
business is profitable.

The acquisition of 
Troytown GreyAbbey 
significantly enhances 
our equine business and 
establishes CVS in the 
Republic of Ireland.

In February 2018 we raised £58.9m in net proceeds 
through the placing of shares to fund future 
acquisitions. Since then we have spent £55.0m on 
acquisitions, but most of this was subsequent to the 
year end and only a small benefit from these 
acquisitions is reflected in the results for the year 
ended 30 June 2018. As a consequence, the placing 
has had a dilutive impact on earnings per share in 
2018; however, we expect substantial benefit from 
these and further acquisitions to flow into the 
results in the year ending 30 June 2019.

On 21 September 2018 the Group increased 
its facility with the existing banking syndicate to 
£190.0m comprising a £95.0m loan and a revolving 
credit facility of £95.0m. This increase will provide 
further funds for acquisitions and general 
business development.

Our people
The Group now employs over 6,150 staff (2017: 5,150), 
including 1,570 vets (2017: 1,270). Our staff have 
continued to develop the business at the same 
time as meeting the challenge of integrating the 
high volume of acquisitions. I would like to thank 
them all, including those new to CVS, for their 
efforts and for their expertise and professionalism 
in providing the best possible care and service to 
all our customers and their animals.

The development of our staff and of our clinical 
and non-clinical training continues to be a priority. 
In January we increased the salaries of some vets 
and nurses by substantially more than inflation in 
order to improve retention and recruitment. Since 
then there has been a noticeable improvement in 
vacancy rates, in particular for nurses. We continue 
to develop our internal training programmes, both 
clinical and managerial, and believe that this benefits 
our customers, our staff and the business. 

Richard Fairman joined the Board on 1 August 2018. 
His wealth of experience in multi-site, consumer-
facing, acquisitive organisations will bring significant 
benefit to the Group and we look forward to working 
with him going forward. Richard will replace Nick 
Perrin as Group Finance Director following the 
announcement of these results. I would like to 
thank Nick for his invaluable contribution to the 
Company over the past five and a half years. Nick 
has played an important part in driving the business 
forward and we wish him well in the future.

Dividends
It is proposed to pay a dividend of 5.0p per share in 
December 2018, a 11.1% increase on the 4.5p per 
share paid in 2017. The increased scale and growth 
of our business can support a meaningful increase 
in the level of dividend whilst retaining sufficient 
funds to continue to grow the business.

If approved at the Annual General Meeting, the 
dividend will be paid on 7 December 2018 to 
shareholders on the register on 23 November 2018. 
The ex-dividend date will be 22 November 2018.

Outlook
The Group’s exposure to the potential impacts of 
Brexit appears to be limited. The greatest impact 
could be in the employment of European vets. We 
have not seen any significant impact on employment 
so far but, together with other major employers in 
the industry and the Royal College of Veterinary 
Surgeons, we are lobbying the UK Government 
to mitigate against any such potential adverse 
impacts. Clearly, Brexit issues create some 
uncertainty for the pace of growth in the UK 
economy over the next couple of years, but the 
Board believes that the characteristics of our 
business make it relatively resilient. 

Like-for-like sales growth has remained robust since 
the year end. The acquisition pipeline remains strong 
and the recent acquisitions in the Republic of Ireland 
and in our farm business provide further avenues 
for development. 

Initiatives such as the introduction of own brand 
products, the expansion of dedicated out-of-hours 
sites and the development of our referrals business 
are expected to continue to deliver benefits in 
2019. We expect our Healthy Pet Club to continue 
to increase its membership and our MiPet Cover 
business to grow steadily. We will continue to 
launch a small number of greenfield sites and 
expect those recently opened to move towards 
profitability. Our laboratories will continue to 
expand their services through the increased sales 
of analysers and related consumables as well as 
growing the farm and equine testing. Animed Direct 
is expected to grow further.

The Board therefore believes that the outlook 
for CVS remains very promising.

Richard Connell
Non-Executive Chairman
27 September 2018

CVS Group plc
Annual Report 2018

05

Strategic reportGovernanceFinancial statementsOur markets

We are developing our market opportunities.

Continued growth

Maximising revenues

Market opportunities
 • Continued consolidation by corporate operators

Our strategic response
 • Continue to acquire to further strengthen 

 • Significant investment in veterinary 

services market

 • Advancement of corporate model in 

the Netherlands

UK geographical coverage

 • Large opportunity with only 15% market 

share in small animal sector

 • Further growth opportunities in farm 

animal and equine sectors

 • Further expansion in the Netherlands 

and Republic of Ireland

Market opportunities
 • Opportunities to extend service offering to 

meet all of our customers’ needs, for example 
further expansion of our own pet insurance 
and night services

 • Continued expansion of our referral centres

Our strategic response
 • Continue to maintain strong cash flow and a 

healthy balance sheet to support development 
and growth

 • Further investment in core business activities

Revenue (£m)

£327.3m

+20.4%

18 

17 

16 

15 

327.3

271.8

218.1

167.3

Our progress

1999

2002

2006

2007

2008

2010

 • Company was established

 • First laboratory:  

 • First dedicated equine practice: 

 • 100th surgery: Regan 

 • Second laboratory:  

 • Commenced on-line trading: 

Finn Pathologists, Norfolk

Scott Dunn’s Equine Clinic, Berkshire

Veterinary Group, Manchester

Axiom Veterinary Laboratories, Devon

Animed Direct

 • First crematorium: Rossendale 
Pet Crematorium, Lancashire

 • Third laboratory: Greendale 

Veterinary Diagnostics, Surrey

 • Major acquisition: Pet Doctors

 • 200th surgery: Cedar Veterinary 

Group, Hampshire

 • First surgery: Barton Veterinary 

Hospital, Canterbury

06 CVS Group plc

Annual Report 2018

Strategic reportOur integrated services model

Market opportunities
 • In the UK the small animal market is advanced 

Our strategic response
 • Continuing development of referral services

Industry update
 • Consolidation of the UK veterinary market 

in terms of corporate consolidation

 • Significant opportunities exist to expand and 
develop service offering in farm and equine in 
the UK

 • Integrated model is at an early stage of development 

in the Netherlands and Republic of Ireland

 • Introduction of more own brand products

 • Growth and development of the Healthy 

Pet Club scheme and MiPet Cover

 • Development of greenfield locations and 

relocations of existing practices

 • Expansion of farm animal business, including 

poultry through Slate Hall acquisition

continues apace

 • Consolidation of the Netherlands market is 

in its early stages

 • CVS continues to be the largest integrated 

provider of veterinary services

 • CVS continues to develop its range of services, 
including own brand products and insurance

 • CVS continues to expand its European coverage

2012

2014

2015

2016

2017

2018

 • Second crematorium: 

 • Third crematorium: 

Valley Pet Crematorium, Devon

Silvermere Haven, Surrey

 • Fourth crematorium: 

Whitley Brook, Cheshire

 • Greenfield referral centre: 
Lumbry Park, Hampshire

 • Major acquisition: 

 • Major acquisitions: 

Severn Edge Veterinary Group

 • Major acquisition: YourVets

 • Major acquisitions: 

 • New referral centre: Manchester 

 • Fourth referral centre: 

Dovecote, Castle Donington

 • Launched MiPet own 

brand products

Alnorthumbria, Highcroft 
and Albavet

Veterinary Specialists

 • Launched own brand pet insurance 

 • Fifth and sixth crematoria: 

in August 2017

The Pet Crematorium, 
Durham and Lanarkshire

B&W Equine Ltd, Troytown 
GreyAbbey (Republic of Ireland) 
and Slate Hall, poultry vets, shortly 
after year end

CVS Group plc
Annual Report 2018

07

Strategic reportGovernanceFinancial statementsOur business model

We are delivering our vision.

What sets us apart 
Our vision is to continue to be the most comprehensive and integrated provider 
of veterinary services to animal owners in the UK, together with expanding our 
opportunities in the Netherlands and three in the Republic of Ireland.

We continue to deliver our vision through like-for-like growth and the 
acquisition of veterinary practices, diagnostic laboratories, pet crematoria 
and further expansion of Animed Direct, whilst using our expertise to 
expand our own brand products range and launching our own pet 
insurance. Our business model focuses on creating value through 
the provision of integrated services and the best customer care.

Our business model is underpinned by our core values

Customer 
focus

Commitment 
to excellence

Success through 
our people

Honesty 
and integrity

P22 Our culture and values

08 CVS Group plc

Annual Report 2018

ographic
coverage

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Passionate
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Custome r
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Passionate about animal care

d

Integrate
services

Strategic report 
 
 
 
Passionate people
We employ dedicated and trained 
professionals who are committed 
to excellent clinical care.

6,150 staff

Geographic coverage
As at the date of this report we have 
491 surgeries, four laboratories and seven 
crematoria providing coverage of England, 
Scotland, Wales, the Netherlands, 
Northern Ireland and the Republic of Ireland. 
During the year we also expanded our 
geographical coverage outside the UK to 
Europe with 22 sites in the Netherlands 
and three in the Republic of Ireland.

491 surgeries

High quality clinical 
care and facilities
All of our practices are registered with 
the RCVS Practice Standards Scheme 
and are committed to investing in and 
using modern diagnostic techniques. 
We invest in clinical training and 
advanced qualifications.

57 veterinary diploma holders

Integrated services
We deliver first-opinion treatments, 
complex referral procedures, laboratory 
diagnostic testing, out-of-hours services, 
cremations, on-line dispensary, own brand 
medicines, Healthy Pet Club and insurance.

19 dedicated out-of-hours services

Customer focus
Our staff are dedicated to providing 
a quality service with the highest levels 
of customer and clinical care.

362,000 Healthy Pet Club members

Financial strength
We continue to deliver growth in revenues, 
profits and operating cash generation.

£17.7m operating profit

Creating value for
Customers
We aim to meet all our customers’ 
needs so that we can ensure a 
consistent high quality of treatment 
through our veterinary practices, 
and through providing the all-round 
complete service through our 
integrated services.

Creating value for
Shareholders
We have continued to deliver 
substantial growth to our 
shareholders in the past five years 
with earnings per share increasing 
by 92.8% from 8.3p to 16.0p.

Creating value for
Colleagues
Development of our staff and of our 
clinical and non-clinical training 
continues to be a priority. We 
continue to develop our internal 
training programmes, both clinical 
and managerial, and believe this 
benefits our customers, our staff 
and the business.

Creating value for the
Community
Our nominated charity of the year 
for 2018 is The Dogs Trust. We 
encourage our practices to engage 
with the community to support 
both our nominated charity of the 
year and local charities which helps 
foster relationships between us 
and the local communities.

CVS Group plc
Annual Report 2018

09

Strategic reportGovernanceFinancial statementsOur strategy

We are progressing towards our goals.

1

2

3

Excellent customer service and care

Meeting all of our customers’ needs

Expanding our business

478

graduate vets  
in four years

36

clinical pathologists  
employed

491

surgeries

362,000

members of our  
HPC scheme

52

surgeries acquired  
in the year

16

surgeries acquired  
post year end

How we performed
 • 57 of our vets are diploma holders, 
the highest recognised qualification. 

 • A further 103 vets have been 

recruited in our graduate programme 
during the year bringing the total to 
478 over a four-year period. A further 
78 have already signed up for the 
2018/19 course.

 • 168 nurses have enrolled on our 
new Nursing Excellence Award 
run by the Royal Veterinary College.

 • 36 clinical pathologists are employed 

in our Laboratories Division.

Our focus
 • Customer service is one of our 
core values. It underpins all of 
our training and development.

 • Clinical development remains 
a core aspect of our training.

 • We develop our managerial 

and operational abilities through 
programmes such as our 
Aspirational Leadership and 
LEAP Programmes.

 • We also sponsor further 

qualifications for our vets such 
as RCVS Advanced Veterinary 
Practitioner and Diplomas.

How we performed
 • We own 491 surgeries across 

Our focus
 • Development of our own brand 

How we performed
 • 52 surgeries acquired during 

the UK, the Netherlands (22) and 
the Republic of Ireland (three), four 
laboratories and seven crematoria.

 • There are 362,000 members in our 

HPC scheme.

 • We invested £3.1m in developing 
our surgeries to improve facilities.

 • We operate seven specialist 
referral centres, including the 
Manchester Veterinary Specialists, 
which opened in February 2017, 
Weighbridge Referrals and 
Gilabbey Veterinary Hospital in 
the Republic of Ireland, which 
we acquired during the year.

 • We opened another five out-of-hours 
centres during the year bringing the 
total to 19.

pet insurance, MiPet Cover.

the year.

 • Further expansion of our 

 • Two greenfield sites opened 

referrals business.

during the year.

 • 16 surgeries acquired 
since the year end.

 • Development of additional 

complex testing capability at 
our diagnostic laboratories. 

 • Investment in our crematoria 

business to increase capacity. 

 • Expansion of our own out-of-hours 
centres, thereby reducing reliance 
on third-party providers.

 • Further development and 

expansion of our MiPet brand 
of products.

 • Further expansion of our farm 

and equine businesses.

Our focus
 • We aim to continue to grow our 

business through acquisitions and 
greenfield development sites.

 • We will consider acquisitions of 
small animal, farm animal and 
equine surgeries. We will also 
consider acquisitions of crematoria 
and laboratories where they fit a 
geographical or knowledge gap.

 • We aim to continue our expansion 

into the Netherlands and the 
Republic of Ireland, in both small 
and farm animal along with 
equine surgeries.

4

14

Building on our strengths to provide 

services to external practices

own brand products  

available

290,000

tests performed by our 

labs for third parties

How we performed

Our focus

 • Our laboratories performed 

 • Development of external sales 

424,000 tests in 2018, of which 

of our laboratory analyser units. 

290,000 were for third parties.

 • Expansion of the service offering 

 • Our crematoria performed 135,000 

of our buying groups. Our aim 

cremations, of which 62,000 were 

is not only to allow practices to 

for third parties.

 • 14 high quality own brand MiPet 

products available through HPC 

and MiVetClub.

 • Healthy Pet Club available 

to buying group members.

benefit from our buying power 

but also through providing other 

services such as health and safety 

expertise, administering loyalty 

club schemes and access to 

MiPet products.

Links to key performance indicators 
P12 Key performance indicators

A B C D E F G

Links to key performance indicators 
P12 Key performance indicators

A B C D E F G

Links to key performance indicators 
P12 Key performance indicators

A B C D E F G

Links to key performance indicators 

P12 Key performance indicators

A B C D E F G

Links to risks 
P24 Principal risks and uncertainties

1 2 3 4 5 6

87

Links to risks 
P24 Principal risks and uncertainties

1 2 3 4 5 6 7 8

Links to risks 
P24 Principal risks and uncertainties

1 2 3 4 5 6 7 8

Links to risks 

P24 Principal risks and uncertainties

1 2 3 4 5 6 7 8

10 CVS Group plc

Annual Report 2018

Strategic report1

3

4

Building on our strengths to provide 
services to external practices

14

own brand products  
available

290,000

tests performed by our 
labs for third parties

How we performed
 • Our laboratories performed 

424,000 tests in 2018, of which 
290,000 were for third parties.

 • Our crematoria performed 135,000 
cremations, of which 62,000 were 
for third parties.

 • 14 high quality own brand MiPet 
products available through HPC 
and MiVetClub.

 • Healthy Pet Club available 
to buying group members.

Our focus
 • Development of external sales 

of our laboratory analyser units. 

 • Expansion of the service offering 
of our buying groups. Our aim 
is not only to allow practices to 
benefit from our buying power 
but also through providing other 
services such as health and safety 
expertise, administering loyalty 
club schemes and access to 
MiPet products.

Key performance indicators

A  Revenue

B  Like-for-like sales performance

C  Healthy Pet Club revenue

D   Gross margin before clinical staff cost

E  Adjusted EBITDA

F  Adjusted EPS

G  Cash generated from operations

Risks

1  Key staff

2  Economic environment

3  Competition

4  Adverse publicity

5  Information technology

6  Changes in regulations

7   Reliance on one supplier of medicines

8   Ability to source and integrate acquisitions

2

491

surgeries

Excellent customer service and care

Meeting all of our customers’ needs

Expanding our business

478

graduate vets  

in four years

How we performed

clinical pathologists  

36

employed

Our focus

362,000

members of our  

HPC scheme

52

surgeries acquired  

in the year

16

surgeries acquired  

post year end

 • 57 of our vets are diploma holders, 

 • Customer service is one of our 

 • We own 491 surgeries across 

 • Development of our own brand 

 • 52 surgeries acquired during 

 • We aim to continue to grow our 

the highest recognised qualification. 

core values. It underpins all of 

the UK, the Netherlands (22) and 

pet insurance, MiPet Cover.

the year.

How we performed

Our focus

How we performed

Our focus

 • A further 103 vets have been 

our training and development.

recruited in our graduate programme 

 • Clinical development remains 

the Republic of Ireland (three), four 

laboratories and seven crematoria.

during the year bringing the total to 

a core aspect of our training.

 • There are 362,000 members in our 

478 over a four-year period. A further 

78 have already signed up for the 

2018/19 course.

 • We develop our managerial 

HPC scheme.

and operational abilities through 

 • We invested £3.1m in developing 

our diagnostic laboratories. 

programmes such as our 

our surgeries to improve facilities.

 • 168 nurses have enrolled on our 

Aspirational Leadership and 

new Nursing Excellence Award 

LEAP Programmes.

run by the Royal Veterinary College.

 • We operate seven specialist 

referral centres, including the 

 • We also sponsor further 

Manchester Veterinary Specialists, 

 • 36 clinical pathologists are employed 

qualifications for our vets such 

which opened in February 2017, 

in our Laboratories Division.

as RCVS Advanced Veterinary 

Weighbridge Referrals and 

 • Investment in our crematoria 

business to increase capacity. 

 • Expansion of our own out-of-hours 

centres, thereby reducing reliance 

on third-party providers.

Practitioner and Diplomas.

Gilabbey Veterinary Hospital in 

 • Further development and 

 • Further expansion of our 

 • Two greenfield sites opened 

referrals business.

during the year.

 • Development of additional 

 • 16 surgeries acquired 

complex testing capability at 

since the year end.

business through acquisitions and 

greenfield development sites.

 • We will consider acquisitions of 

small animal, farm animal and 

equine surgeries. We will also 

consider acquisitions of crematoria 

and laboratories where they fit a 

geographical or knowledge gap.

 • We aim to continue our expansion 

into the Netherlands and the 

Republic of Ireland, in both small 

and farm animal along with 

equine surgeries.

the Republic of Ireland, which 

we acquired during the year.

expansion of our MiPet brand 

of products.

 • We opened another five out-of-hours 

 • Further expansion of our farm 

centres during the year bringing the 

and equine businesses.

total to 19.

Links to key performance indicators 

P12 Key performance indicators

A B C D E F G

Links to key performance indicators 

P12 Key performance indicators

A B C D E F G

Links to key performance indicators 

P12 Key performance indicators

A B C D E F G

Links to key performance indicators 
P12 Key performance indicators

A B C D E F G

Links to risks 

P24 Principal risks and uncertainties

1 2 3 4 5 6

87

Links to risks 

1 2 3 4 5 6 7 8

Links to risks 

P24 Principal risks and uncertainties

P24 Principal risks and uncertainties

1 2 3 4 5 6 7 8

Links to risks 
P24 Principal risks and uncertainties

1 2 3 4 5 6 7 8

We are developing our businesses
We are expanding our UK 
and European operations

The acquisition of further practices in the UK has continued 
the geographic development of the Group across the country 
and has further developed the farm animal and equine as 
well as the small animal businesses. The acquisitions in 
Northern Ireland bring our total number of sites there to 
ten whilst the acquisitions in the Netherlands bring our 
total there to 22. We also acquired our first three practices 
in the Republic of Ireland. The acquisition of B&W Equine 
in the UK, Dierenkliniek Emmeloord, our first equine 
business in the Netherlands, and Troytown GreyAbbey in the 
Republic of Ireland significantly enhances our equine business.

The pipeline of acquisitions remains strong and CVS 
expects to continue to complete acquisitions in the UK, 
Netherlands and the Republic of Ireland throughout this 
year and beyond. Our diverse, integrated model means 
that acquired businesses not only contribute towards our 
continuing success, but also benefit from being part 
of a larger integrated group better able 
to serve all our customers’ needs.

22

surgeries in the 
Netherlands

3

in the ROI

Strategic reportGovernanceFinancial statementsKey performance indicators

We are monitoring progress against the Group strategy 
by reference to the following financial KPIs.

A

Revenue (£m)

B

C

D

Like-for-like sales 
performance (%)

Healthy Pet Club revenue 
(% of practice revenue)

Gross margin before clinical 
staff costs (%)

Adjusted EBITDA (£m)

Adjusted EPS (p)

£327.3m

18 

17 

16 

15 

327.3

271.8

218.1

167.3

4.9%

18 

17 

16 

15 

13.0%

79.6%

4.9

4.8

6.3

6.8

18 

17 

16 

15 

13.0

13.0

12.3

12.7

18 

17 

16 

15 

79.6

79.8

79.6

77.8

£47.6m

42.4p

47.6

42.1

32.8

23.0

42.4

42.8

32.4

24.7

E

18 

17 

16 

15 

F

18 

17 

16 

15 

G

18 

17 

16 

15 

Cash generated 

from operations (£m)

£46.7m

46.7

37.2

33.6

22.2

Definition
Total revenue of the Group.

Changes in 2018
 • Total revenue increased by £55.5m.

 • Revenue before the impact of prior year and 

current year acquisitions was £284.1m, a £14.7m 
increase compared with 2017. Factors contributing 
to the increase are noted in the like-for-like 
sales performance.

 • Acquisitions in the year and the full year impact of the 
prior year’s acquisitions generated additional revenue 
of £46.2m. 

 • Intercompany sales eliminated on consolidation 

increased by £1.8m, principally due to the impact of 
internal crematoria and laboratory sales to practices 
acquired in 2017 and 2018.

Definition
Revenue generated from like-for-like operations compared 
to the prior year. Revenue for 2018 is included in the 
like-for-like calculation with effect from the month in which 
it was acquired in the previous year; for example for a 
practice acquired in September 2016, revenue is included 
from September 2017 in the like-for-like calculation. 

Changes in 2018
 • The like-for-like performance reflects strong 

performances in all divisions with an exceptional 
performance by Animed Direct.

 • The like-for-like sales performance compared with 
2017 was slightly impacted by about 0.3% due to 
harsher than normal snow at the start of March which 
reduced sales by approximately £1.0m. 

Definition
Revenue received from Healthy Pet Club members as 
a percentage of total practice revenue for the year.

Changes in 2018
 • The growth of Healthy Pet Club membership from 

Definition
Gross margin after deducting the cost of drugs, 
laboratories’ fees and cremation fees, and other goods 
sold or used by the business from revenue, expressed 
as a percentage of total revenue.

306,000 to 362,000 led to an increase in revenue for 
the year but the percentage of sales remained constant. 

Gross margin was £151.6m, after deducting £109.0m 
of clinical staff costs.

Changes in 2018
 • The marginal decrease in the gross margin is principally 
due to the short-term impact of greenfield development, 
the impact of the farm animal work and the lower 
margin in our Dutch practices. 

Definition

Definition

Definition

Earnings before income tax, net finance expense, 

Earnings, adjusted for amortisation, costs relating to 

Cash inflow before payments of taxation and interest; 

depreciation, amortisation and costs relating to 

business combinations and non-recurring tax credits, 

acquisitions; purchases of property, plant and equipment 

business combinations.

Changes in 2018

net of the notional tax impact of the above, divided by 

and intangible assets; payments of dividends; debt issue 

the weighted average number of issued shares.

costs; increase/repayment of bank loans; and proceeds 

 • The improvement in adjusted EBITDA is explained 

Changes in 2018

by like-for-like growth (£2.3m) together with the full 

 • The slight decrease reflects the slight decrease in 

from issue of shares.

Changes in 2018

year impact of prior year acquisitions (£3.0m) and 

profit before tax and the effects of the share issue 

 • The increase primarily reflects the improvement in 

acquisitions in the current year (£1.1m), partly offset 

of 5,581,395 new shares in February 2018 to raise 

EBITDA of the business, together with the decrease 

by a £0.9m increase in central costs incurred to build 

£58.9m in net proceeds.

a foundation for further development and expansion 

of the Group.

in other receivables partially offset by the increase in 

stock reflecting the growth of the Group.

Links to strategy 
P10 Strategy

1 2 3 4

Links to strategy 
P10 Strategy

1 2 3 4

Links to strategy 
P10 Strategy

1 2 3 4

Links to strategy 
P10 Strategy

1 2 3 4

Links to strategy 

P10 Strategy

1 2 3 4

Links to strategy 

P10 Strategy

1 2 3 4

Links to strategy 

P10 Strategy

1 2 3 4

12 CVS Group plc

Annual Report 2018

Strategic reportRevenue (£m)

Like-for-like sales 

performance (%)

Healthy Pet Club revenue 

(% of practice revenue)

Gross margin before clinical 

staff costs (%)

Adjusted EBITDA (£m)

Adjusted EPS (p)

£327.3m

4.9%

13.0%

79.6%

£47.6m

42.4p

Cash generated 
from operations (£m)

£46.7m

4.9

4.8

6.3

6.8

13.0

13.0

12.3

12.7

79.6

79.8

79.6

77.8

18 

17 

16 

15 

47.6

42.1

32.8

23.0

18 

17 

16 

15 

42.4

42.8

18 

17 

16 

15 

46.7

37.2

33.6

22.2

32.4

24.7

Our strategic priorities

1   Excellent customer service 

and care

2   Meeting all of our 
customers’ needs

3   Expanding our business

4   Building on our strengths to provide 

services to external practices

E

F

G

Definition

Definition

Definition

Revenue generated from like-for-like operations compared 

Revenue received from Healthy Pet Club members as 

Gross margin after deducting the cost of drugs, 

to the prior year. Revenue for 2018 is included in the 

a percentage of total practice revenue for the year.

laboratories’ fees and cremation fees, and other goods 

like-for-like calculation with effect from the month in which 

it was acquired in the previous year; for example for a 

practice acquired in September 2016, revenue is included 

from September 2017 in the like-for-like calculation. 

Changes in 2018

 • The growth of Healthy Pet Club membership from 

306,000 to 362,000 led to an increase in revenue for 

sold or used by the business from revenue, expressed 

as a percentage of total revenue.

Gross margin was £151.6m, after deducting £109.0m 

the year but the percentage of sales remained constant. 

of clinical staff costs.

Changes in 2018

 • The marginal decrease in the gross margin is principally 

due to the short-term impact of greenfield development, 

the impact of the farm animal work and the lower 

margin in our Dutch practices. 

Definition
Earnings before income tax, net finance expense, 
depreciation, amortisation and costs relating to 
business combinations.

Changes in 2018
 • The improvement in adjusted EBITDA is explained 
by like-for-like growth (£2.3m) together with the full 
year impact of prior year acquisitions (£3.0m) and 
acquisitions in the current year (£1.1m), partly offset 
by a £0.9m increase in central costs incurred to build 
a foundation for further development and expansion 
of the Group.

Definition
Earnings, adjusted for amortisation, costs relating to 
business combinations and non-recurring tax credits, 
net of the notional tax impact of the above, divided by 
the weighted average number of issued shares.

Changes in 2018
 • The slight decrease reflects the slight decrease in 
profit before tax and the effects of the share issue 
of 5,581,395 new shares in February 2018 to raise 
£58.9m in net proceeds.

Definition
Cash inflow before payments of taxation and interest; 
acquisitions; purchases of property, plant and equipment 
and intangible assets; payments of dividends; debt issue 
costs; increase/repayment of bank loans; and proceeds 
from issue of shares.

Changes in 2018
 • The increase primarily reflects the improvement in 
EBITDA of the business, together with the decrease 
in other receivables partially offset by the increase in 
stock reflecting the growth of the Group.

C

18 

17 

16 

15 

D

18 

17 

16 

15 

B

18 

17 

16 

15 

A

18 

17 

16 

15 

327.3

271.8

218.1

167.3

Definition

Total revenue of the Group.

Changes in 2018

 • Total revenue increased by £55.5m.

 • Revenue before the impact of prior year and 

current year acquisitions was £284.1m, a £14.7m 

increase compared with 2017. Factors contributing 

to the increase are noted in the like-for-like 

sales performance.

Changes in 2018

 • The like-for-like performance reflects strong 

performances in all divisions with an exceptional 

 • Acquisitions in the year and the full year impact of the 

performance by Animed Direct.

prior year’s acquisitions generated additional revenue 

of £46.2m. 

 • The like-for-like sales performance compared with 

2017 was slightly impacted by about 0.3% due to 

 • Intercompany sales eliminated on consolidation 

harsher than normal snow at the start of March which 

increased by £1.8m, principally due to the impact of 

reduced sales by approximately £1.0m. 

internal crematoria and laboratory sales to practices 

acquired in 2017 and 2018.

Links to strategy 

P10 Strategy

1 2 3 4

Links to strategy 

P10 Strategy

1 2 3 4

Links to strategy 

P10 Strategy

1 2 3 4

Links to strategy 

P10 Strategy

1 2 3 4

Links to strategy 
P10 Strategy

1 2 3 4

Links to strategy 
P10 Strategy

1 2 3 4

Links to strategy 
P10 Strategy

1 2 3 4

CVS Group plc
Annual Report 2018

13

Strategic reportGovernanceFinancial statementsOur business

Veterinary Practices

Our Veterinary Practices Division is 
the heart of our business. We added 
a further 52 surgeries during the year 
and 16 since the year end.

87.3%

87+

revenue
share

cvsukltd.co.uk
thehealthypetclub.co.uk
petmedicrecruitment.co.uk
mivetclub.co.uk
vetshare.co.uk
vetisco.com
mipetcover.com

14 CVS Group plc

Annual Report 2018

Our services

 • 491 first-opinion and referral surgeries across the 
UK, the Netherlands and the Republic of Ireland, 
trading under locally established brand names

 • HPC loyalty scheme

 • Pet Medic Recruitment, recruiting locums 

and permanent staff

 • MiPet own brand products

 • MiVetClub and VetShare buying groups, 
using our buying strength to provide a 
unique offering to third-party practices

 • VETisco and Vet Direct (acquired after the year end), 
providing surgical kits and instruments for our 
own and third-party practices

 • MiPet Cover own brand insurance

Revenue (£m)

£297.5m

+19.9%

18 

17 

16 

15 

14 

198.1

147.5

126.4

297.5

247.9

50.1

44.7

35.6

EBITDA (£m)

£50.1m

+12.1%

18 

17 

16 

15 

14 

25.3

21.9

HPC customers ('000)

362,000

+18.3%

18 

17 

16 

15 

14 

362

306

253

213

162

Strategic report5
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+
6
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Laboratories

Our laboratories provide diagnostic 
services to CVS veterinary practices 
and third parties. Over 424,000 tests 
were performed in 2018, of which 
290,000 were for third parties.

Our services

 • Four diagnostic laboratories covering the UK

 • Biochemistry, haematology, histology, serology 

and advanced allergy testing

 • Large animal ISO 17025 accredited

 • Equine testing

 • In-house laboratory equipment and 

consumable supplier

5.3%

87+

revenue
share

axiomvetlab.com
finnpathologists.co.uk
greendale.co.uk

Revenue (£m)

£17.9m

+10.2%

18 

17 

16 

15 

14 

17.9

16.3

14.8

13.1

10.6

EBITDA (£m)

£3.9m+9.0%

18 

17 

16 

15 

14 

1.1

3.9

3.6

3.1

2.2

Lab tests performed ('000)

424,000

+4.7%

18 

17 

16 

15 

14 

424

405

380

368

354

CVS Group plc
Annual Report 2018

15

Strategic reportGovernanceFinancial statements5
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Our business continued

Crematoria

Our crematoria provide pet cremation 
services and clinical waste collection for 
veterinary practices and pet owners. Over 
135,000 cremations were performed in 
2018 (2017: 142,000), of which 62,000 
(2017: 72,000) were for third parties.

Our services

 • Seven crematoria covering the UK

 • Pet cemeteries and memorial gardens at 

the Rossendale and Silvermere Haven sites

 • Clinical waste collection services

 • Small animal and equine cremations

1.9%

87+

revenue
share

rossendalepetcrem.co.uk 
silvermerehaven.co.uk
valleypetcrematorium.co.uk
whitleybrook.com
pet-crematorium.co.uk
greenacrespetcrematorium.co.uk

16 CVS Group plc

Annual Report 2018

Revenue (£m)

£6.6m+4.7%

18 

17 

16 

15 

14 

2.6

1.6

EBITDA (£m)

£2.3m+10.3%

18 

17 

16 

15 

14  0.4

0.8

6.6

6.3

5.0

2.3

2.1

1.7

Cremations ('000)

135,000

-4.9%

18 

17 

16 

15 

14 

68

44

135

142

118

Strategic report5
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Animed Direct

Animed Direct sells prescription 
and non‑prescription drugs, pet food 
and other animal related products 
via its website.

Our services

 • On-line retailer serving UK pet owning population

 • Full prescription medicine delivery service

5.5%

87+

revenue
share

animeddirect.co.uk

Revenue (£m)

£18.8m

+44.9%

18 

17 

16 

15 

14 

8.4

8.5

10.3

18.8

13.0

EBITDA (£m)

£1.2m+66.3%

18 

17 

16 

15 

14 

0.3

0.3

0.5

1.2

0.7

Unique customers ('000)

204,000

+20.0%

18 

17 

16 

15 

14 

204

170

125

139

136

CVS Group plc
Annual Report 2018

17

Strategic reportGovernanceFinancial statements5
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Business review
Simon Innes

We are making excellent progress 
on our strategic priorities.

CVS Group is managed across four divisions: 
Veterinary Practices, Laboratories, Crematoria 
and Animed Direct. The Veterinary Practices 
Division is the core of our business but all areas 
of the Group made excellent progress towards 
our strategic priorities during 2018.

Highlights

Animed Direct performed excellently during the year, 
growing revenue by 44.9%

The development of our referrals business remains a key strategic priority

Our equine and farm operations have grown significantly

Our new in-house laboratory business has performed exceptionally well

Revenue by division
£m

2018 87+
87+

2017

30 June
2018
£m

30 June
2017
£m

18 CVS Group plc

Annual Report 2018

 Veterinary Practices
 Laboratories
 Crematoria
 Animed Direct
Head Office

Total Group

297.5
17.9
6.6
18.8
(13.5)

327.3

247.9
16.3
6.3
13.0
(11.7)

271.8

Strategic report5
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5
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Veterinary Practices Division

Practices like for like*
2017 acquisitions 
and greenfields
2018 acquisitions 
and greenfields

Total revenue

Adjusted EBITDA 
EBITDA margin %

2018
£m

240.9

2017
£m

234.0

37.5

13.9

19.1

297.5

50.1
16.9

—

247.9

44.7
18.0

* 

 This includes all businesses owned throughout the years 
ended 30 June 2017 and 2018.

Revenue amounted to £297.5m (2017: £247.9m), 
an increase of 20.0% on the prior year; like-for-like sales 
grew by 3.0% for the year as a whole (2017: 5.2%). 
Adjusted EBITDA increased by 12.1% from £44.7m 
to £50.1m and profit before income tax increased 
from £28.1m to £29.3m. These increases include 
the impact of acquisitions in both 2017 and 2018.

In the year CVS acquired 52 surgeries operating as 
32 businesses. These businesses contributed £18.9m 
of revenue and £1.6m of EBITDA in the year. Practices 
acquired during the year and after the year end are 
set out in note 14. Greenfield businesses in 2018 
include two new sites (in Bracknell and Norwich) and 
the MiPet Cover insurance business, which together 
generated £0.2m of revenue. These businesses 
are expected to take two or three years to 
become profitable.

Adjusted EBITDA as a percentage of sales fell from 
18.0% to 16.9%. Most of this reduction is due to the 
loss-making greenfield businesses (MiPet Cover 
and three greenfield sites) and lower than normal 
returns on acquisitions made in 2017 and 2018. 
A number of acquisitions have encountered the 
staffing challenges experienced in the wider business 

leading to a lower than anticipated level of sales. 
Conversely, some locations have taken on 
additional staff in anticipation of increased 
sales which have not materialised to the extent 
anticipated. Action has been taken to address the 
issues and the performance of the acquisitions is 
expected to recover to more normal levels in 2019. 
The slightly different nature of the business results 
in EBITDA percentage returns in the Netherlands 
being lower than in the UK (and this is taken into 
account in the price paid for these businesses). 

Within the like-for-like practices the EBITDA 
percentage remained the same although it fell in 
the buying groups due to the increased sales of our 
own brand MiPet range which is at a lower margin 
than other buying group sales. 

The development of our referrals business, and the 
expertise that this requires, has been and remains 
a key strategic priority for CVS. Lumbry Park, which 
opened in October 2015, developed strongly during 
the year and is now profitable. Manchester Veterinary 
Specialists, which opened in February 2017, is also 
trading profitably. We acquired Weighbridge 
Referrals during the year and anticipate we will 
continue to gradually expand our referrals capacity.

Our MiPet own brand range includes a number of 
prescription-only and non-prescription medicines. 
During the year we added Petalexin, a prescription-
only antibiotic, and Easecto, a new generation oral 
tick and flea treatment. Further product launches 
are planned in the current year, including two further 
prescription-only medicines and a nutraceutical. 
Own brand equine products are also planned. The 
own brand range is supported well by both our 
customers and our staff. MiPet products are 
available only in our surgeries and those of our 
buying group members and hence they differentiate 
CVS in the market. Significant progress was made 
during the year in selling the MiPet range to our 
buying group members and this is expected to 
develop further.

We are building successful careers in farm practice
We are CVS Farm

CVS Farm has grown in the last 18 months with 100 vets 
across 22 practices nationwide which range from traditional 
mixed practices to large farm‑specific practices. Our aim 
is to be able to provide a comprehensive, progressive 
and caring service to every type of farm enterprise.

Polly Gray is a Farm Vet at Coast2Coast Vets in Cornwall 
and works flexibly.

The opportunity to work flexibly is increasingly important 
given levels of burn-out and a growing number of female 
veterinary professionals who struggle to balance their 
career with young children. I found CVS to be 
accommodating – even welcoming – of my wish to work 
flexibly two days a week and, with careful planning, I now 
have time for both work and family. I still contribute 
equally to the on-call rota and have a great relationship 
with my full‑time colleagues. Even better, I have 
enthusiasm and energy for my job once more.

Polly Gray
BSc, BVM&S, MRCVS

Farm Vet, 
Coast2Coast Farm Vets

CVS Group plc
Annual Report 2018

19

Strategic reportGovernanceFinancial statementsBusiness review continued

We are rapidly expanding
We are CVS Equine

CVS Equine is a rapidly expanding group of equine practices 
focused on driving clinical and management excellence. 
Julian Samuelson was one of the original members of Bell 
Equine 27 years ago and has been the Managing Partner 
for the last 17 years.

What influenced the decision to sell Bell Equine to CVS?
Selling the business to CVS was the perfect solution to the issues that 
were troubling us most; access to capital for further investment in the 
business, a succession plan, but most importantly, a secure and 
sustainable future. In our discussions with CVS we gained increasing 
confidence that we shared a vision for the development of a group of 
equine practices and equine vets working together in a way that would 
achieve outstanding care for our clients and a lifestyle for our team 
that we simply could never achieve by remaining independent.

What worried you at the time?
Initial concerns over how things would change post acquisition were 
unfounded – the culture and ethos at the heart of the business, the 
things that matter most to us, are as strong as ever.

What is the vision for the future of CVS Equine?
We already have an astonishingly talented group of equine practices and 
each new business is selected to ensure that it adds incrementally to the 
group to ensure that the value of the whole is greater than the sum of the 
parts. Our ambition is to grow the business to a size where the already 
apparent economies of scale really start to multiply, providing better 
service to our clients and a better working environment for the teams 
behind the business. CVS Equine now has in excess of 130 equine vets.

Julian Samuelson
MA, VetMB, MBA, MRCVS

Equine Acquisitions and 
Integration Director

20 CVS Group plc

Annual Report 2018

Veterinary Practices Division continued
The Healthy Pet Club loyalty scheme continued its 
exceptional growth in the year. Over 56,000 pets were 
added to the scheme increasing membership by 19.9% 
and bringing the total membership to 362,000. The 
scheme provides preventative medicine to our 
customers’ pets as well as a range of discounts 
and benefits. We gain from improved customer 
loyalty, the encouragement of clinical compliance, 
protecting revenue generated from drug sales, and 
bringing more customers into our surgeries. Monthly 
subscription revenue generated in the year increased to 
£38.0m (2017: £32.5m). At the year end, the monthly 
run rate represented 13.0% (2017: 13.0%) of practice 
revenue; however, in the like-for-like practices the 
figure was 16.6% (2017: 16.9%), demonstrating the 
potential for further subscription revenue within the 
more recently acquired practices into which Healthy 
Pet Club is also being introduced. 

We now have 19 emergency out-of-hours sites. 
These reduce our reliance on third parties for the 
24-hour cover that vets are required to provide to 
their customers. Satisfying the requirement ourselves 
significantly improves the experience of our customers 
and their pets and all of our out-of-hours centres 
are profitable. We continue to perform out-of-hours 
work for other veterinary practices and will seek to 
develop further centres as our growing density in 
an area makes this effective.

Our acquisitions during the year and subsequent to the 
year end further developed our geographic spread and 
continued the development of the different business 
areas. We now have 22 surgeries in the Netherlands 
covering small animal, equine and farm animals. Of 
particular note were the acquisitions of Troytown 
GreyAbbey Equine Veterinary Services and Gilabbey 
Veterinary Hospital, our first acquisitions in the 
Republic of Ireland. Troytown GreyAbbey is one of the 
largest and most renowned equine practices in Ireland. 
Together with the other equine acquisitions this will 
significantly develop our equine business. Subsequent 
to the year end we acquired Slate Hall, one of the 
largest and most respected poultry vets in England. 
This acquisition adds significant credibility to our 
farm business and should assist in its further 

expansion. We also acquired Vet Direct, which 
provides veterinary supplies other than medicines. 
This acquisition will allow us to further consolidate 
our buying and reduce costs.

The development of our buying group was dramatically 
enhanced by the acquisition of VetShare in 2016. 
We have negotiated additional annual rebates for 
members and sell our own brand products to them. 
We expect the membership of veterinary buying 
groups in the UK to fall as the number of practices 
in corporate hands, and therefore not members of 
buying groups, increases. Our own buying groups 
face this challenge but by adding in new services 
our objective is to develop the best buying group 
in the market. 

We have continued to invest significantly in our 
surgeries. We opened new sites in Norwich and 
Bracknell during the year as well as one in Smethwick 
in January 2017. We continue to relocate sites that 
have outgrown their existing locations and our major 
relocations during the year of Springfield and 
Okeford have performed well since their relocation.

Subsequent to the year 
end we acquired Slate Hall, 
one of the largest and most 
respected poultry vets 
in England.

In addition to refurbishments, we spent £7.6m on 
new equipment in our practices. This equipment 
continues to improve our diagnostic capability 
and our ability to serve our customers in a 
professional environment.

Strategic reportOur MiPet Cover insurance business was launched in 
August 2017. This is the only own brand pet insurance 
in the UK which has been developed by a veterinary 
business. Our own staff were closely involved in and 
contributed to its development. The product is high 
quality and excellent value and is now established 
in our practices. We expect it to take two or three 
more years until the business is profitable.

We continue to place significant emphasis on staff 
training and career opportunities. Uptake in our 
apprenticeship programme continues to increase 
within the business. We currently have over 155 
active learners, with a further 85 who have started 
in September 2018. The majority of our apprentices 
are student veterinary nurses completing their level 3 
diploma. We were also involved in the trailblazer 
group to transfer the veterinary nursing apprenticeship 
framework into a new approved standard. This 
ensures the future of veterinary nursing studies 
through apprenticeship frameworks as the 
government intends to phase out all frameworks 
by 2020.

The graduate programme has also evolved in line 
with the demands of the business and the needs 
of our graduates. We now offer three full clinical 
streams, small animal, equine and large animal. Equine 
and large animal have five dedicated clinical days run 
by CVS experts. The equine programme provides a 
highly practical environment in which to learn and 
practise new skills. Our large animal programme 
focuses on five species, while the well established 
small animal programme continues to provide 
robust clinical skills. We have increased the 
number of days from 13 to 20 over the two-year 
programme as well as the number of graduates we 
have taken on demonstrating our commitment to 
their learning. We have taken on board feedback 
from our graduates to incorporate professional 
skills as well as to ensure we help build resilience, 
consultation skills and communication.

With the support of our experts and feedback from 
our graduates, we ensure that this ever evolving 
programme provides a high level of practical 
clinical training, as well as the right mix of 
professional skills and mentoring, to support our 
graduates as they embark on their career with CVS.

We also sponsor further qualifications for vets such as 
RCVS Advanced Veterinary Practitioner Certificates 
and Diplomas. Increasingly, this training is carried out 
in house by our own experts and bringing more of this 
in house will be an area of focus over the next year.

Laboratories Division

Revenue

Adjusted EBITDA
EBITDA margin %

2018
£m

17.9

3.9
21.9

2017
£m

16.3

3.6
22.1

The Laboratories Division generated revenue of 
£17.9m, a 10.2% increase on the prior year figure 
of £16.3m. Adjusted EBITDA grew by 9.0% from 
£3.6m to £3.9m and profit before tax increased 
from £2.9m to £3.3m.

The diagnostics testing business has grown steadily 
during the year. The acquisition of Bell Equine in the 
previous year created the opportunity to develop 
equine testing and revenue has grown strongly, 
although from a small base, with increases in both 
internal and external sales. Farm diagnostics have 
also shown good growth from a small base. Both 
these areas are expected to grow in importance.

The sales of analysers and related consumables 
grew strongly during the year. The business installs 
its analysers in new and acquired CVS practices; 
however, third-party sales have continued to 
develop well. Because the analyser machines have 
an economic life of several years, the sale of the 
machines leads to consumable sales for several 
further years. 

The Laboratories Division gross margin percentage 
fell marginally from 65.4% in 2017 to 65.0% primarily 
because the faster growing analyser business has 
a lower gross margin percentage. EBITDA as a 
percentage of sales fell slightly from 22.1% to 21.9%. 

Crematoria Division

Revenue

Adjusted EBITDA
EBITDA margin %

2018
£m

6.6

2.3
34.6

2017
£m

6.3

2.1
32.8

The Crematoria Division had a good year with sales 
growing by 4.7%. The Crematoria Division benefits 
from becoming the supplier to veterinary practices 
that we have acquired in both the current and prior 
year but loses business when other corporates 
acquire practices that are our customers and switch 
them to their usual supplier. The high net growth 
level reflects the high standard of service and the 
consequent ability to attract new customers. 
The division has continued to see a market shift to 
individual cremations, which generate higher revenue.

Adjusted EBITDA grew by 10.3% to £2.3m (2017: 
£2.1m). EBITDA as a percentage of sales improved 
from 32.8% to 34.6%, primarily due to a small 
improvement in employment costs. Profit before 
tax remained at £1.9m.

Animed Direct

Revenue

Adjusted EBITDA
EBITDA margin %

2018
£m

18.8

1.2
6.4

2017
£m

13.0

0.7
5.6

The business performed excellently during the year, 
with revenue growing by 44.9% to £18.8m (2017: 
£13.0m) and adjusted EBITDA rose 66.3% to £1.2m 
(2017: £0.7m). The new website was launched late 
in the year and this will allow the business more 
flexibility in providing a range of offers to 
customers and is expected to provide the 
opportunity for further growth.

The gross margin percentage improved slightly 
from 17.4% to 17.9%.

The business now has an active customer 
database of over 204,000 (2017: over 170,000) 
people, with the average value of each purchase 
during the year up to £46.00 (2017: £40.00). Profit 
before tax increased from £0.6m to £1.2m.

Head Office
Central administration costs include those of the 
central finance, IT, human resource, purchasing, 
legal and property functions. Total costs were £9.9m 
(2017: £9.0m), representing 3.0% of revenue 
(2017: 3.3%). 

The significant growth and development of the 
Group requires continued additional investment 
to maintain an appropriate level of control and to 
support further growth over the next few years. All 
central functions have taken on additional staff to 
assist with the integration of acquisitions, including 
those in the Netherlands and the Republic of Ireland, 
and the ongoing management of the enlarged 
business. Ensuring that we maintain control of the 
business is a priority and as part of that aim we 
have replaced our outdated accounting system. We 
continue to base support staff in the regions where 
they can more easily provide the close support that 
the operations teams require. 

Animed Direct, our on-line dispensary and retailer, 
focuses on prescription and non-prescription 
medicines where the Group’s buying power allows 
it to be extremely competitive. 

Simon Innes
Chief Executive
27 September 2018

CVS Group plc
Annual Report 2018

21

Strategic reportGovernanceFinancial statementsOur culture and values

We are placing culture 
and values at the 
heart of our business.

At CVS we employ guiding principles that underpin our approach 
to how we work. These behaviours embed the CVS values in our 
everyday working lives, and support delivery of our vision to continue 
to be the most comprehensive and integrated provider of veterinary 
services to animal owners in the UK. 

Individual attitudes and behaviours are key to our success. These 
values not only make us different, they also provide us with a sense 
of direction for consistent behaviour. They act as a foundation for our 
evolving culture as well as a guide describing what we can expect of 
each other and what our employees, customers and the communities 
in which we work can expect of us. Our values are at the heart of how 
we work and they provide the inextricable link that ties all of these 
things together.

Our gender diversity

14%

15%

Board

86+

7

86%

Executive
management 
team

85+

13

85%

14%

Total 
employees

86%14+

6,150

22 CVS Group plc

Annual Report 2018

Customer focus

Commitment to excellence

 • We value all our customers and treat 
them all with warmth and respect

 • We get things right the first time

 • We encourage employees to be innovative 

 • We communicate with our customers regularly

to improve the way we work

 • We keep our commitments

 • We understand and manage 

customer expectations

 • We are focused on our customers’ and their 

animals’ needs

 • We make all our customers feel welcome

 • We appreciate and act upon feedback

 • We accept feedback in a positive way 

and act upon it

 • We deliver a high quality service that 

differentiates us from others

 • We hold accreditations for our high standards 

of quality

 • We strive to find better ways of working, both 

individually and in teams

 • We demonstrate professionalism at all times

Our dedication to our customers 
shows in everything we do.

We constantly strive to achieve 
the highest possible standards.

Success through our people

Honesty and integrity

 • New starters have a full induction 

and we give staff annual appraisals

 • We train everybody to do their job and provide 

progressive learning and development opportunities

 • We advertise all vacancies internally

 • We provide employees with the correct tools/

resources to do their job

 • We are accessible to all

 • We are fair and transparent

 • We act with integrity in all we do

 • We ensure a safe workplace

 • We are open to feedback

 • We keep our commitments

 • We value employee feedback via our consultation 

 • We trust each other to do a good job and give 

groups and surveys

praise and encouragement

 • We foster a collaborative and mutually supportive 

working environment for our staff

 • We value long-term relationships 
with our customers and suppliers

 • We assist all our employees in achieving 

 • We own up to our mistakes

their career aspirations

 Male

 Female

We attract, develop and retain the best people 
for our profession.

We treat our employees and customers 
with honesty and respect.

Strategic report15
+
P
14
+
P
86
+
P
We are focusing on developing 
opportunities at CVS.

New graduate programme

Apprenticeships

Nursing Excellence Award

478 graduates in four years

155 active learners

Designed to assist newly qualified 
vets make the challenging 
transition from university 
to day-to-day practice.

The graduate programme has also 
evolved in line with the demands of 
the business and the needs of our 
graduates. We now offer three full 
clinical streams, small animal, 
equine and large animal.

Equine and farm animal have five 
dedicated clinical days run by CVS 
experts. The equine programme 
provides a highly practical environment 
in which to learn and practise new 
skills. Our farm animal programme 
focuses on five species, while the 
well established small animal 
programme continues to provide 
robust clinical skills. 

We have increased the number 
of days from 13 to 20 over the 
two-year programme as well as the 
number of graduates we have taken 
on demonstrating our commitment 
to their learning. We have taken on 
board feedback from our graduates 
to incorporate professional skills as 
well as to ensure we help build resilience, 
consultation skills and communication.

Providing exciting development 
opportunities and valuable skills 
for our existing employees and 
new recruits, whilst supporting 
the growth of our business.

Uptake in our apprenticeship 
programme continues to increase 
within the business. We have over 
155 active learners, with a further 85 
who started in September 2018. The 
majority of our apprentices are student 
veterinary nurses completing their level 
3 diploma. Interest in the variety of 
other apprenticeships is gathering a 
strong momentum across the business 
as we explore additional possibilities. 
This will provide exciting development 
opportunities and valuable skills for our 
existing employees and new recruits, 
whilst supporting the growth of our 
business. We were involved in the 
trailblazer group to transfer the veterinary 
nursing apprenticeship framework into 
a new approved standard. This ensures 
the future of veterinary nursing studies 
through apprenticeship frameworks as 
the government intends to phase out 
all frameworks by 2020.

168 nurses have enrolled on 

our new Nursing Excellence Award

CVS Nursing has recently 
entered into a new partnership 
with the Royal Veterinary 
College, University of London, 
to deliver accredited CPD 
for nurses.

Our Director of Nursing, Belinda 
Andrews-Jones, has worked with 
the RVC to develop a new “Nursing 
Excellence Course”. This will provide 
access to the fantastic clinical nursing 
modular CPD, run by the RVC, and will 
provide an accredited certificate in 
a particular subject area. These 
modules are run entirely on-line over 
six weeks and use a blended/deep 
learning approach to deliver high 
quality content, which encourages 
learners to think critically about their 
work, not to just engage in box-ticking 
CPD hours.

At the end of the module, nurses will gain 
up to 18 CPD hours and a certificate 
from the University of London, Royal 
Veterinary College, London. 

We are offering opportunities
We are developing people

We want our colleagues to build a long-term, satisfying 
career with us and, as the largest and most comprehensive 
provider of veterinary services in the UK, the variety of 
opportunities we can offer to veterinary professionals 
ensures that we deliver on this goal.

CVS offers a pathway for every 
area of special clinical interest 
and professional advancement 
is actively encouraged and 
supported. The company 
helped to fund my Advanced 
Diploma in Clinical Veterinary 
Nursing and RCVS Advanced 
Nursing Diploma. I’m a better 
nurse and clinical coach to my 
students as a result.

Training and mentoring from 
CVS have enabled me to follow 
an exciting career path, first in 
a clinical role and now in a 
position which is completely 
non-clinical. As a Regional 
Director, I focus on developing 
the practices in my region and 
still enjoy the challenge 
of learning something new 
every day.

Helen Molyneux
RVN DipAVN, DipHECVN,  
CertVNECC

Emma Gray
BSc (Hons), MA, VetMB,  
MRCVS

Head Nurse, 
Rees Veterinary Group

Regional Director, 
CVS Group

Strategic reportGovernanceFinancial statementsPrincipal risks and uncertainties

We are managing 
and mitigating risks.
The Group’s businesses are 
subject to a variety of risks.

Some of the most significant risks 
are explained opposite together 
with details of actions that have 
been taken to mitigate these risks.

Risk

Description

Mitigating factors

1
Key staff

The Group is exposed to 
risk in relation to the ability 
to attract and retain key 
staff, in particular 
appropriately qualified 
veterinary surgeons.

The market for veterinary 
surgeons is highly 
competitive.

Links to strategy
P10 Strategy

1 2 3 4

2
Economic 
environment 

A poor economic 
environment poses a risk 
to the Group through 
reduced consumer 
spending on veterinary, 
laboratory, crematoria 
and on-line services.

 • The Group is committed to maintaining salaries for its staff that are 

competitive in the marketplace. To this end, salary increases significantly 
in excess of inflation were given to a number of categories of veterinary 
surgeons and nurses during the year. Remuneration is benchmarked 
against industry data.

 • The retention of senior personnel is encouraged through the operation of 
the Group’s LTIP scheme. An annual SAYE scheme, available to all staff, 
aids the retention of other staff.

 • The training and development of the Group’s employees is a key focus. This 

covers not only technical, e.g. veterinary skills, but also management skills. 
Our graduate recruitment scheme is recognised across the industry and a 
wide and increasing range of other courses helps to develop and retain 
senior staff. 

 • Staff surveys and exit interviews are carried out, through which the Group 
identifies common reasons for staff leaving the business and allows the 
Group to address relevant matters.

 • A highly qualified, central recruitment team is in place to assist in 

recruitment of staff from the UK and from overseas.

 • The Board believes that the characteristics of our business make it 

relatively resilient to economic fluctuations.

 • The Group seeks to become more resilient to future downturns in economic 
conditions and to the actions of competitors through the diversification of 
its services and by bonding customers to them. 

 • The range of businesses within the Group, and our geographic expansion, 

reduces the risk of the impact of any economic downturn. The small animal, 
farm animal and equine veterinary markets have slightly different characteristics. 
Similarly, there will be differing economic cycles in different countries. 
The growth of Animed Direct protects the Group further as customers 
switching to buying on-line may still be buying from CVS.

 • The impact of Brexit, and therefore of the Group’s exposure to the potential 
impacts, remains uncertain. The Board believes that the main risk to the 
Group of Brexit stems from any reduction in economic growth. Since the 
veterinary industry appears to be relatively resilient to economic downturns 
the Board believes that the impact of, and economic downturn as a result 
of, Brexit is likely to be less than for many industries.

24 CVS Group plc

Annual Report 2018

Links to strategy
P10 Strategy

1 2 3 4

Strategic reportRisk

Description

Mitigating factors

3
Competition

The actions of 
competitors are aimed to 
divert customers to their 
businesses rather than 
those of the Group.

 • The actions of competitors are constantly monitored and actions are taken to mitigate them. The 

expansion of the Group’s business to provide all of the veterinary services required by our customers 
acts to bond them to the practice. These services include referrals, out-of-hours (provided internally), 
MiPet Cover insurance and the Healthy Pet Club preventative medicine scheme. Our own brand product 
range, only available in surgeries, helps to reduce the risk of customers buying drugs on-line.

 • The Group aims to maintain its properties as a welcoming environment for customers and we train 

our staff to provide an excellent customer experience.

Links to strategy
P10 Strategy

1 2 3 4

4
Adverse 
publicity

Adverse publicity could 
result in a reduction in 
customer numbers and in 
revenue or in the number 
of people wishing to work 
for the Group.

 • The Group has policies and procedures in place to ensure that high standards of customer service 

and clinical excellence are maintained. The behaviours promoting excellent customer care and clinical 
standards are embedded within our core values (see page 22). The individual branding of our practices 
reduces the risk of publicity at one practice impacting on another.

 • Within the veterinary industry, the Group aims to be prominent in its representation on national bodies 

and at industry events so as to continue to build its reputation and credibility within the industry.

Links to strategy
P10 Strategy

1 2 3 4

5
Information 
technology

The Group is dependent 
on various aspects of 
IT technology for the 
continued operation of its 
business. These primarily 
relate to the security of 
data and the continuing 
availability of systems.

 • The Group has a number of policies in place that are aimed at ensuring the stability and security of 

our networks and systems, whilst at the same time supporting the growth of the business.

 • Access to networks, applications and data is limited to those who require it. Where possible, physical 
access to equipment is restricted. Access to networks and applications is restricted by passwords 
which are changed regularly. Permissions are set so that access within networks and applications 
are limited as appropriate.

 • Network security is regularly enhanced with external reviews being performed periodically to identify 
areas of risk. Networks and equipment are automatically monitored to identify risks and issues and 
failover systems are in place in key areas. A scheduled programme of equipment and software 
replacement takes place to help ensure that the latest security features are available.

 • Procedures are in place over the development of systems. These require full testing on test platforms 

and, where relevant on a number of test sites, before the full implementation of any changes.

Our risk management framework

The Board has overall responsibility for ensuring 
risk is appropriately managed across the Group. 
The day-to-day identification, management and 
mitigation of risk is delegated to the Group’s 
executive management. This process is overseen 
by the Group Internal Audit Manager.

Risk registers are prepared which evaluate the risks 
most likely to impact the Group. Staff across the 
business are involved in the process to ensure all 
potential areas of risk are adequately identified and 
recorded. Controls that are currently in place are 
assessed in order to determine the extent to which 
they mitigate risk and actions are determined where 
it is considered appropriate to reduce risk further. 

Identify 
risk

The Board

Regularly 
review and 
evaluate

Assess 
risk and 
impact

Update 
key risk 
register

Create 
mitigation 
strategy

 • Systems are regularly backed up to the cloud and the recovery of those systems is tested.

Our strategic priorities

 • The main system used by operations is the practice management system in our surgeries. One well 

1   Excellent customer service and care

established and well maintained practice management system is primarily used. Each practice system 
is independent of others and most practices can operate for a short period of time without access to 
the internet. This reduces the risk of any issues impacting on the business. This system is continually 
developed to meet the needs of the business.

2   Meeting all of our customers’ needs

3   Expanding our business

4   Building on our strengths to provide services 

to external practices

Links to strategy
P10 Strategy

1 2 3 4

CVS Group plc
Annual Report 2018

25

Strategic reportGovernanceFinancial statementsRisk registers are prepared 
which evaluate the risks 
most likely to impact the 
Group. Staff across the 
business are involved in the 
process to ensure all 
potential areas of risk are 
adequately identified 
and recorded. 

Principal risks and uncertainties continued

Risk

Description

Mitigating factors

6
Changes in 
regulations

The Group is subject to a 
wide range of legislation 
and regulations. 
Non-compliance with 
regulations could lead 
to limitations on certain 
areas of the business 
or fines and penalties.

 • The Group is subject to general legislation in the same way as other businesses (e.g. on 

corporate governance, health and safety and employment law). The Group has clearly defined 
policies in all relevant areas which are communicated to staff and on which staff are trained as 
appropriate. Suitably qualified experts are employed, checks on compliance are carried out and 
policies and practices are updated as new legislation and regulations are introduced.

 • Specific regulations apply to different parts of the business. Policies and procedures are 

maintained in all areas as appropriate. In particular, the practices are subject to various clinical 
regulations. An experienced Director of Clinical Governance is responsible for ensuring that 
policies and procedures are in place and that appropriately high standards are maintained. 
Every practice employs an individual responsible for clinical governance.

Links to strategy
P10 Strategy

1 2 3 4

7
Reliance on 
one supplier 
of medicines

Links to strategy
P10 Strategy

8
Ability to 
source and 
integrate 
acquisitions

The majority of medicines 
are purchased through 
one wholesaler.

 • A two-year supply agreement was signed in April 2017 to secure the provision of medicines. 
Three wholesalers can supply most medicines; hence, supply is available if the existing CVS 
wholesaler were to withdraw. CVS also has direct relationships with many manufacturers 
which would enable direct supply should any difficulties occur.

1 2 3 4

The growth of the Group 
at the pace seen in recent 
years has, in part, been 
due to the acquisition of 
businesses, in particular 
veterinary practices. To 
continue this pace of 
growth will require further 
acquisitions to be made 
and successfully integrated. 

 • The Group is actively acquiring veterinary practices that provide services for small, equine and 
farm animals. In the UK each of these parts of the veterinary industry are at different stages of 
consolidation with a low level of consolidation in the equine and farm sectors.

 • CVS made its first acquisition in the Netherlands in 2016 and recently made its first acquisitions 
in the Republic of Ireland. Both of these markets, whilst smaller than the UK market, are substantially 
less consolidated and together provide significant scope for further growth through acquisition. 
The Group will consider entering other geographic markets where they are considered attractive.

 • CVS has continued to increase the resources that it has both to make and to integrate 

acquisitions and will increase them further if necessary to ensure that acquisitions can be 
pursued and successfully integrated. During the year a number of roles have been developed so 
that they are dedicated to the various stages of the acquisition and integration process, rather 
than them being involved in other aspects of the business. The results of acquisitions are 
reported and monitored separately at Board level.

Links to strategy
P10 Strategy

1 2 3 4

26 CVS Group plc

Annual Report 2018

Strategic reportFinance review
Nick Perrin

We are continuing to grow our 
revenue and operating profit.

The Board remains committed to expanding 
the Group through further acquisitions in all 
divisions, as well as through organic growth.

Financial highlights

CVS has continued to deliver growth in revenues and operating profit

Key financial highlights are shown below

Revenue (£m)
Adjusted EBITDA (£m)*
Adjusted profit before 
tax (£m)*
Adjusted earnings 
per share (p)*
Operating profit (£m)

Profit before tax (£m)
Basic earnings 
per share (p)

2018

2017

327.3
47.6

271.8
42.1

CAGR
%

20.4
13.3

36.0

33.5

7.1

42.4
17.7

14.1

42.8
17.2

14.5

-0.9%
2.8%

-3.2%

16.0

18.5

-13.5%

* 

 Adjusted financial measures are defined on page 1 of this 
Annual Report and reconciled to the financial measures 
defined by International Financial Reporting Standards 
(“IFRS”) overleaf and on page 60 (adjusted profit before 
tax and adjusted earnings per share).

CVS Group plc
Annual Report 2018

27

Strategic reportGovernanceFinancial statementsFinance review continued

Financial highlights continued
Management uses adjusted EBITDA and adjusted 
earnings per share (“EPS”) as the basis for 
assessing the financial performance of the Group. 
These figures exclude costs relating to business 
combinations and hence assist in understanding 
the performance of the Group. These terms are not 
defined by IFRS and therefore may not be directly 
comparable with other companies’ adjusted 
profit measures.

An explanation of the difference between the 
reported operating profit figure and adjusted 
EBITDA is shown below:

Operating profit as reported
Adjustments for:
Amortisation and depreciation
Costs of business acquisitions

Adjusted EBITDA

2018
£m

17.7

26.4
3.5

47.6

2017
£m 

17.2

21.9
3.0

42.1

The £5.5m (13.2%) improvement in adjusted 
EBITDA compared with the prior year arises 
primarily from the underlying organic growth 
within the Veterinary Practices Division (£1.3m), 
the Laboratory Division (£0.3m), the Crematoria 
Division (£0.2m), the Animed Direct Division 
(£0.5m), acquisitions and greenfield development 
during the year (£1.1m) and the full year effect 
of previous year acquisitions and greenfield 
development (£3.0m), offset by an increase 
in central administration costs (£0.9m).

Adjusted EBITDA as a percentage of revenue 
(adjusted EBITDA margin) decreased from 15.5% 
in 2017 to 14.6%. This was principally driven by 
lower short-term margins in the Veterinary 
Practices Division greenfield developments and 
some of the recent acquisitions. It is expected that 
these acquisitions will achieve normal levels of 
performance in 2019 and beyond.

28 CVS Group plc

Annual Report 2018

Profit before tax for the year decreased from 
£14.5m to £14.1m (-3.2%). The decrease in 
profit before tax is due to the £1.8m increase 
in amortisation costs as a result of the full year 
impact of prior year acquisitions. Basic EPS 
decreased 13.5% to 16.0p (2017: 18.5p) due to 
the higher number of shares in issue following 
the share placing in February 2018. 

Adjusted profit before tax showed a 7.1% increase 
in the year from £33.5m to £36.0m. Adjusted EPS 
(as defined in note 10 to the financial statements) 
marginally decreased 0.9% to 42.4p (2017: 42.8p). 
Adjusted profit before tax and adjusted EPS 
exclude the impact of amortisation of intangible 
assets and business combination costs. 

Long-term growth
The Group has generated consistent growth in the 
scale of its business and profits over recent years. 
A summary of the compound annual growth rates 
(“CAGR”) over the past five years in key financial 
figures is as follows:

Revenue (£m)
Adjusted EBITDA (£m)
Adjusted profit before 
tax (£m)
Adjusted EPS (p)

2018

2013

327.3
47.6

120.1
15.8

36.0
42.4

12.1
16.2

CAGR
%

22.2
24.7

24.3
21.2

Net debt decreased by 
£31.0m to £69.0m.

Bank facilities
On 21 September 2018 the Group increased its 
total bank facility through the exercise of the 
accordion. Total bank facilities of £190.0m are 
available to support the Group’s organic and 
acquisitive growth initiatives over the coming 
years. These facilities are provided by a syndicate 
of three banks, RBS, HSBC and AIB, and comprise 
the following elements:

 • a fixed term loan of £95.0m, repayable on 

23 November 2021 via a single bullet repayment; and

 • a six-year revolving credit facility (“RCF”) of 
£95.0m that runs to 23 November 2021.

In addition the Group has a £5.0m overdraft facility 
renewable annually.

Cash flow
Cash flow from operating activities was £46.7m 
(2017: £37.2m). The increase reflects the growth 
in EBITDA.

Net debt decreased by £31.0m to £69.0m 
(2017: £100.0m) largely as a consequence of the 
successful placing of Ordinary shares during the 
year which generated net proceeds of £58.9m. 
The movement in net debt is explained as follows:

Cash generated from operations
Capital expenditure – 
maintenance
Taxation paid
Interest paid

Free cash flow
Capital expenditure – 
development
Acquisitions
Proceeds from Ordinary shares
Purchase of own shares
Dividends paid
Debt issuance costs 
amortisation
Acquired finance leases

Decrease/(increase) in net debt

31.0

2018
£m

46.7

(7.6)
(6.2)
(3.1)

2017
£m

37.2

(5.9)
(5.4)
(2.1)

29.8

23.8

(3.1)
(52.6)
61.0
—
(2.9)

(0.4)
(0.8)

(7.9)
(48.4)
30.6
(2.1)
(2.1)

(0.8)
—

(6.9)

Cash available for discretionary expenditure (“free 
cash flow”) increased from £23.8m to £29.8m due 
to increased capital expenditure on maintenance. 

The analysis of capital expenditure in the table 
above reflects a broad split between expenditure 
that we expect to increase profit and that which we 
believe will primarily maintain profit. This split can 
only ever be approximate. Development capital 
expenditure includes expenditure on new sites, 
relocations, significant extensions and significant 
new equipment. All other expenditure is included 
as maintenance.

Development capital expenditure included £0.4m 
on the new surgery site at Norwich, £0.5m on 
relocations of the Springfield and Okeford practices, 
£0.3m on the refurbishment work at Chestergates 
and £0.7m on expansion of the Head Office site 
at Diss.

£52.3m was paid (including £2.0m repayment of 
acquired bank debt) for the 52 surgeries acquired 
during 2017. £1.1m of consideration was payable 
at 30 June 2018 in respect of completion net asset 
adjustments. In addition to £52.3m paid for 
businesses acquired in the year, £0.3m was paid 
in respect of completion net asset adjustments for 
business acquired in the 30 June 2017 financial year.

No corporation tax relief is received on the majority 
of the amortisation and transaction costs which are 
deducted in arriving at the unadjusted profit before 
taxation figure. Therefore, taxation paid increases 
broadly in line with the adjusted profit before tax of 
the Group. The interest payment of £3.1m was 
higher than last year (£2.1m) reflecting the higher 
average net debt during the financial year.

Proceeds from Ordinary shares arose due to the 
placing of 5,581,395 shares in February 2018 and 
the exercise of options under the Group’s approved 
SAYE scheme which allows staff to save regular 
amounts each month over a three-year period and 
benefit from increases in the Group’s share price 
over that time.

The movement in debt issue costs was £0.4m, 
which represents the amortisation of costs during 
the year. 

Strategic report 
Net debt and borrowing covenants
The Group’s net debt comprises the following:

Borrowings repayable:

Within one year
After more than one year

Total borrowings
Cash in hand and at bank

Net debt

2018
£m

2017
£m

0.5
83.5

84.0
(15.0)

3.3
103.5

106.8
(6.8)

69.0

100.0

The total borrowings principally consist of:

 • £67.5m term loan (gross of unamortised issue 
costs). The term loan is repayable in one bullet 
payment in 2021; and

 • £17.0m drawn down under the RCF (gross of 

unamortised issue costs). The RCF is available 
until 2021.

£68.0m of the RCF remained unutilised at 30 June 
2018. The Board remains committed to expanding 
the Group through further acquisitions in all divisions, 
as well as through organic growth. The opportunities 
for acquisitions in all areas of the Group’s business 
remain strong.

The two main financial covenants associated with 
the Group’s bank facilities are based on Group 
borrowings to EBITDA and Group EBITDA to 
interest ratios. EBITDA is based on the last twelve 
months’ performance adjusted for the full year 
impact of acquisitions made during that period. 
The EBITDA to interest ratio must not be less 
than 4.5. At 30 June 2018 it was 15.35.

The covenant levels allow a maximum Group 
borrowing to EBITDA ratio of 3.0, although it is not 
the Group’s intention to operate at this level. The 
gearing ratio reduced during the year from 2.26 
at 30 June 2017 to 1.44 at 30 June 2018. This 
reduction in the ratio reflects the benefit of the 
share placing in February 2018 and a combination 
of organic EBITDA growth and the realisation of the 
full benefits of recent acquisitions. The Group aims 
to continue to expand the business, and has a 

strong acquisition pipeline and sufficient 
capacity to fund it. The Group manages its 
banking arrangements centrally. Funds are swept 
daily from its various bank accounts into central 
bank accounts to optimise the Group’s net 
interest payable position.

Interest rate risk is also managed centrally and 
derivative instruments are used to mitigate this 
risk. On 1 March 2017, the Group entered into a 
three-year interest rate fixed rate swap arrangement 
to hedge fluctuations in interest rates on £45.0m 
of its RCF facility. The swap reduced to £40.0m 
on 1 March 2018, and reduces to £35.0m on 
1 March 2019.

Going concern
At the balance sheet date the Group had cash 
balances of £15.0m and an unutilised overdraft 
facility of £5.0m. Total facilities of £190.0m are 
available to support the Group’s organic and 
acquisitive growth initiatives over the coming years, 
comprising a term loan of £95.0m and a RCF of 
£95.0m. The Directors consider that the £5.0m 
overdraft and the £190.0m facility enable them to 
meet all current liabilities when they fall due. Since 
the year end, the Group has continued to trade 
profitably and to generate cash.

After consideration of market conditions, the 
Group’s financial position (including the level of 
headroom available within the bank facilities), 
its profile of cash generation and the timing 
and amount of bank borrowings repayable, the 
Directors have formed a judgement at the time of 
approving the financial statements that both the 
Company and the Group have adequate resources 
available to continue operating in the foreseeable 
future. For this reason, the going concern basis 
continues to be adopted in preparing the 
financial statements.

Strategic report

Governance

Financial statements

We are Gilabbey Veterinary Hospital
We are CVS Small Animal

Gilabbey is a dedicated small animal referral practice in Cork, 
Ireland, and is our second acquisition in the Republic of 
Ireland. The practice employs around 38 colleagues, which 
include seven regularly visiting specialists and consultants.

The previous owners, Shane Guerin MVB MACVSc Cert SAO DVCSc 
Diplomate ECVS MRCVS, Pat O’Doherty MVB MRCVS and Tom Conway 
MVB MRCVS, will be staying with the practice. The Veterinary Council of 
Ireland accredits it to the highest practice standards and it is a centre of 
excellence for both referrals and first‑opinion patients.

Shane Guerin, who will continue as the Clinical Director, said: “The 
ever expanding range of new equipment and resources required to 
continue to provide a top-class small animal first-opinion and specialist 
referral service is a very big challenge. This new partnership will now 
secure and support our exciting development plans long into the future.

“This new partnership has immediately enabled us to invest in a new CT 
machine, which will be installed over the coming months in Gilabbey 
along with other state-of-the-art veterinary equipment, which will 
significantly enhance the quality and range of services we offer in 
Gilabbey. We look forward to introducing a dedicated 24‑hour 
emergency care service in the very near future.” Simon Innes, Chief 
Executive at CVS, added: “We are pleased to announce our second 
acquisition in the Republic of Ireland this summer. This practice is 
already well known to TV viewers in Ireland and around the world as the 
home of RTE’s The Pet Surgeons and we are looking forward to a long, 
successful, happy and productive partnership with Gilabbey.”

38

colleagues

7

specialists and 
consultants

 
Finance review continued

Taxation
The Group’s effective tax rate was 24.1% (2017: 20.8%). 
A reconciliation of the expected tax charge at the 
standard rate to the actual charge in millions of 
pounds and as a percentage of profit before tax 
is shown below:

Profit before tax

Expected tax at standard 
rate of tax
Expenses not deductible for tax
Adjustments to prior year 
tax charge
Benefit of tax rate change

Actual charge/effective rate 
of tax

£m

14.1

2.7
0.6

%

19.0
4.2

0.7
(0.6)

4.9
(4.0)

3.4

24.1

Share price performance
At the year end the market capitalisation was 
£795.5m (1,131p per share), compared to £804.5m 
(1,259p per share) at the previous year end. The 
graph below shows the total shareholder return 
performance compared to the FTSE AIM All-Share 
index. The values indicated in the graph show the 
share price movement based on a hypothetical 
£100 holding in Ordinary shares from 1 July 2012 
to 30 June 2018.

Forward-looking statements
Certain statements in this Annual Report are 
forward looking. Although the Board believes that 
the expectations reflected in these forward-looking 
statements are reasonable, it can give no assurance 
that these expectations will prove to be correct. 
Because these statements involve risks and 
uncertainties, actual results may differ materially 
from those expressed or implied by these 
forward-looking statements.

The Strategic Report on pages 1 to 30 
was authorised by the Board of Directors 
on 27 September 2018 and was signed on 
its behalf by:

Nick Perrin
Finance Director
27 September 2018

Key contractual arrangements
The Directors consider that the Group has only one 
significant third-party supplier contract which is for 
the supply of veterinary drugs. In the event that this 
supplier ceased trading the Group would be able to 
continue in business without significant disruption 
in trading by purchasing from alternative suppliers.

All of the Group’s revenues and the majority of its 
expenses are subject to corporation tax. The main 
expenses which are not deductible for tax are costs 
relating to acquisitions. Tax relief against some 
expenses, mainly depreciation, is received over a 
longer period than that for which the costs are 
charged in the financial statements.

The tax charge has increased by £0.4m to £3.4m 
(2017: £3.0m) whilst profit before taxation has 
decreased £0.4m from £14.5m to £14.1m. 

£

The benefit of the tax rate change reflects the 
impact of the future reduction in corporation tax 
rates on the deferred tax liabilities in respect of 
intangible assets.

900.0

800.0

700.0

600.0

500.0

400.0

300.0

200.0

100.0

0.0

FTSE AIM All-Share

CVS

2 July  
2013

2 July  
2014

2 July  
2015

2 July  
2016

2 July  
2017

2 July  
2018

30 CVS Group plc

Annual Report 2018

Strategic reportGovernance

32  Board of Directors
34 
 Corporate governance statement
37  Remuneration Committee report
43  Directors’ report

Financial statements

45 
Independent auditor’s report
49  Consolidated income statement
50 
51 
52 
53 
54 
55 
76  Five-year history
IBC  Contact details and advisors

 Consolidated statement of comprehensive income
 Consolidated and Company balance sheets
 Consolidated statement of changes in equity
 Company statement of changes in equity
 Consolidated and Company cash flow statements
 Notes to the consolidated financial statements

CVS Group plc
Annual Report 2018

31

 
 
Board of Directors

We are a strong 
leadership team.

1

2

3

4

5

6

7

Governance2. Deborah Kemp (57)
Non-Executive Director
Appointment to the Board
Deborah Kemp was appointed to the Board in January 2018.

Career and experience
Deborah Kemp has a background of demonstrable 
commercial success, operating in a variety of roles in the 
consumer and hospitality sectors. Since 2015, she has been a 
director of Vennco Limited, a consultancy which specialises 
in the consumer‑facing retail and hospitality sectors, and 
assists multi‑site business through growth, change and 
transformation. In September 2017, Deborah became interim 
CEO of private equity‑backed Synseal Group, a UK‑leading 
manufacturer and supplier of high quality products to the 
fenestration industry.

5. Nick Perrin (58) 
Finance Director
Appointment to the Board
Nick Perrin was appointed as Finance Director in January 2013. 

Career and experience
Nick Perrin has extensive experience in multi‑site retail and 
service businesses. During 2012 Nick was interim chief financial 
officer at Praesepe plc, a leading UK bingo and gaming centre 
operator, and from 2008 to 2010 was finance and IT director 
at Genting UK plc, which operated the largest number of casinos 
in the UK. He previously spent nine years at The Co-operative 
Group, initially as group financial controller and then as 
finance director of the specialist retail division.

Nick will be stepping down from the Board as Finance Director 
with effect from 28 September 2018.

3. Richard Connell (63)
Non-Executive Chairman
Appointment to the Board
Richard Connell was appointed to the Board in 
September 2007.

Career and experience
Richard Connell is a Chartered Accountant and worked in 
investment management with 3i Group, Invesco and HSBC. 
In addition to his role with CVS, he is chairman of a number of 
other companies and was previously chairman of Dignity plc, 
Mercury Pharma and Ideal Stelrad Group. 

Committee membership
Richard is Chairman of the Audit Committee and the 
Nominations Committee.

6. Richard Fairman (51)
Director
Appointment to the Board
Richard Fairman was appointed as Director in August 2018.

Richard will be taking over as Finance Director with effect 
from 1 October 2018.

Career and experience
Richard spent six and a half years at the RAC Group, 
including as CFO since 2016. Prior to this, Richard qualified 
as a Chartered Accountant at Ernst & Young, later working at 
PricewaterhouseCoopers, following which Richard held roles 
including finance director of Virgin Money, CFO of Central 
Trust and finance director of Virgin Money Giving.

1. Mike McCollum (51)
Non-Executive Director
Appointment to the Board
Mike McCollum was appointed to the Board in April 2013.

Career and experience
Mike McCollum is chief executive officer of Dignity plc, a 
FTSE 250-listed provider of funeral services. Like CVS, this is 
a multi-site, acquisitive service business. As finance director 
he was a prime mover in the 2002 leveraged buyout, the 
whole-business securitisation in 2003 and the IPO in 2004. 
He became chief executive in 2009. Mike is a solicitor and 
holds an MBA from the University of Warwick.

Committee membership
He is Chairman of the Remuneration Committee.

4. Simon Innes (58) 
Chief Executive
Appointment to the Board
Simon Innes was appointed as Chief Executive in January 2004. 

Career and experience
Prior to this role Simon Innes was chief executive of Vision 
Express from 2000 to 2004, over which time he built the 
business up to £220m turnover and 205 practices, and reversed 
a loss‑making position to create one of the most profitable 
corporate optical operators in the UK. Prior to Vision Express, 
Simon was on the board of Hamleys PLC as operations director 
and gained ten years’ management experience at Marks & 
Spencer. He also served seven years in the British Army, 
achieving the rank of Captain in the Royal Engineers.

7. Richard Gilligan (38)
Company Secretary
Appointment to the Board
Richard Gilligan was appointed as Company Secretary 
in September 2017.

Career and experience
Before joining CVS, Richard Gilligan was assistant company 
secretary at Greene King plc for five years and trained as a 
solicitor with a firm of solicitors in London providing commercial 
services to GPs and dentists. Richard studied at the University 
of York and the College of Law and completed the ICSA 
Chartered Secretary Qualification Scheme in 2013.

CVS Group plc
Annual Report 2018

33

Strategic reportGovernanceFinancial statementsCorporate governance statement
Richard Gilligan

We are committed to good 
corporate governance.

The Directors are committed to 
maintaining high standards of 
corporate governance.

The Board

Audit 
Committee

Remuneration 
Committee

Nominations 
Committee

Internal audit

Executive 
Committee

Audit Committee

Remuneration Committee

Nominations Committee

Key responsibilities
 • Review and monitor 
financial reporting

Key responsibilities
 • Review Executive 

Key responsibilities
 • Monitor and review the 

Director performance

Board composition

 • Internal control and 
risk management

 • Monitor and review 

Executive remuneration 

 • Whistleblowing 

procedures

 • Monitor internal 

and external audit 
arrangements

 • Makes recommendations 
regarding LTIP awards

 • Co‑ordination of annual 
evaluation of the Board 
and Committees

 • Make recommendations 
on all Board appointments 
and succession planning

GovernancePrinciples of corporate governance
The Directors are committed to maintaining high 
standards of corporate governance. The Directors 
have elected to adopt the UK Corporate Governance 
Code (“the Code”) published in July 2018. The 
purpose of this report is to provide our shareholders 
and stakeholders with information on how the 
Company is managed, the roles of the Directors 
and the Committees and to set out the Company’s 
compliance with the Code. The report also sets out 
the Group’s internal management controls while risk 
management details are available on pages 24 to 26.

Compliance statements
During the year to 30 June 2018, the Company has 
complied with the principles set out in the Code 
save as reported in detail in this section. Where the 
Company feels that it has not complied completely 
with the principles or the provisions, a full explanation 
is provided.

Board of Directors
At the 30 June 2018 the Board of Directors 
consisted of five members, including a Non‑Executive 
Chairman and two Non-Executive Directors. During 
the year, on the recommendation of the Nominations 
Committee to address the balance of Executive 
and independent Non‑Executive Directors, 
the Company was pleased to announce the 
appointment of Deborah Kemp as an additional 
independent Non‑Executive Director following an 
extensive recruitment process. As a result of D Kemp’s 
appointment on 2 January 2018, the Board has 
expanded the knowledge and experience of the 
Directors and established a balance of Executive 
and independent Non‑Executive Directors 
(excluding the Chairman). The Board now presents 
a wide range of experience including customer‑
facing multi‑site companies, mergers and acquisitions, 
financial, operational and organisational, and no one 
individual or small group of individuals dominates 
the Board’s decision-making process. 

Following the year end, with the appointment of 
Richard Fairman and during his hand over from 
N Perrin, the Board comprises six members, 
three of whom are Executive Directors. The Board 
believes that the benefits of the handover between 

R Fairman and N Perrin and the temporary nature 
outweigh the imbalance. 

The business of the Company and its subsidiaries 
is the combined responsibility of the Board, which 
is responsible for controlling and leading the Group. 
The Board’s responsibilities include:

 • setting the strategy of the Group and making 

major strategic decisions;

 • approving other significant operational matters;

 • agreeing annual budgets and monitoring results;

 • monitoring funding requirements and forecasting;

 • reviewing the risk profile of the Group and 

ensuring adequate internal controls are in place;

 • approving acquisitions of more than £1m and all 

major capital expenditure; and

 • proposing dividends to shareholders.

All Directors are able to take independent professional 
advice on the furtherance of their duties if necessary. 
They also have access to the advice and services 
of the Company Secretary and, where it is considered 
appropriate and necessary, training is made available 
to Directors. All Directors receive updates on the 
duties and responsibilities of being a director of a 
listed company. This covers legal, accounting and 
tax matters, as required. The Company maintains 
appropriate insurance cover in respect of any legal 
action against its Directors. The level of cover is 
currently £50.0m for any one claim.

The Chairman R Connell as well as M McCollum 
and D Kemp were considered to be independent at 
the time of their appointment and have continued 
to be independent throughout the year, in the case 
of D Kemp for the period from her appointment on 
2 January 2018. The Board identifies M McCollum 
as the Senior Independent Non‑Executive Director 
and he is available to shareholders to discuss any 
matters relating to the Chairman. Although 
R Connell has served as Chairman for more than 
ten years, he continues to act in an independent 
manner and to challenge the Executive Directors. 
The Non‑Executive Directors continue to review 
the Chairman’s performance of his roles and 
responsibilities and believe that the skills, knowledge 
and experience that R Connell brings to the role 

mean he is suitable to continue as Chairman of 
the Board. The ongoing review of the Chairman’s 
performance and independence will continue 
throughout the current financial year. Mindful of 
their other commitments, they have each formally 
confirmed to the Board that they have sufficient 
time to devote to their responsibilities as Directors 
of the Group. Further details of the Directors and 
their roles on the Board are set out on pages 32 
and 33. The Board is committed to promoting 
diversity on the Board and throughout the Company 
and all appointments are based on merit.

The Board has appointed three Committees: the 
Audit Committee, the Remuneration Committee 
and the Nominations Committee. All operate 
within defined terms of reference. Details of the 
Committees are set out below.

Those attending and the frequency of Board and 
Committee meetings held in the financial year were 
as follows:

Audit
Committee

Remuneration
Committee

Nominations
Committee

Board

Number of 
11
meetings
10
R Connell
11
S Innes
N Perrin
11
M McCollum 11
D Kemp1
6

2
2
2*
2*
2
1

3
3
3*
3*
3
1

2
2
2*
2*
2
1

* 

In attendance by invitation of the respective Committee.

1  D Kemp was appointed to the Board on 2 January 2018.

In addition to attendance at the Board and Committee 
meetings, the Board Directors make themselves 
available for ad hoc Board calls to discuss, amongst 
other things, fundraising and proposed acquisitions. 
The Chairman and the Non‑Executive Directors are 
invited to attend the annual conference and are 
available to talk to colleagues from across the 
Group as well as visiting practices, crematoria and 
laboratories independently throughout the year. 
This additional exposure to the Group provides the 
Non‑Executive Directors with invaluable experience 
enabling them to add value to their role on the 
Board and drive the strategy of the Company.

The Audit Committee
The Committee consists of three Non‑Executive 
Directors, R Connell, M McCollum and D Kemp. 
R Connell is a Chartered Accountant and M McCollum 
has worked previously as the CFO for a FTSE 
250 business. Although the Chairman of the Board 
is a member and Chair of the Audit Committee, his 
significant recent financial experience and, as a 
smaller company, the Company is only required to 
have two members on the Audit Committee.

The Board considers that members of the Audit 
Committee have significant financial expertise.

The Audit Committee’s duties primarily concern 
financial reporting, internal control and risk 
management systems, whistleblowing procedures 
and internal audit and external audit arrangements 
(including auditor independence).

The Committee is responsible for ensuring that 
the financial performance of the Group is properly 
monitored and reported on, for meeting with the 
external auditor and for reviewing its reports 
relating to financial statements and internal control 
matters. The Chief Executive and the Finance Director 
are invited to attend such meetings, but the Committee 
also meets with the auditor without the Chief Executive 
and the Finance Director being present at least 
once annually. Other members of management are 
invited to present such reports as are required for 
the Committee to discharge its duties.

The agenda of each meeting is linked to the reporting 
requirements of the Group and the Group’s financial 
calendar. Each Audit Committee member has the 
right to require reports on matters relevant to its 
terms of reference in addition to the regular items.

In the year ended 30 June 2018 and up to the date of 
this report the actions taken by the Audit Committee 
to discharge its duties included:

 • reviewing the 2018 Annual Report and financial 
statements and the Interim Report issued in 
February 2018. As part of these reviews the 
Committee received a report from the external 
auditor on its audit of the annual financial statements;

CVS Group plc
Annual Report 2018

35

Strategic reportGovernanceFinancial statementsCorporate governance statement continued

The Audit Committee continued
 • advising the Board that the Annual Report is fair, 

balanced and understandable;

 • reviewing the effectiveness of the Group’s internal 
controls and reports received from the Group’s 
internal audit function in respect of risk management;

 • reviewing the external auditor’s audit planning 

document, with particular reference to the audit 
approach, planned materiality, significant risks as 
detailed in the Independent Auditor’s Report on 
pages 45 to 48 and the audit approach to these risks;

 • reviewing the external auditor’s audit findings 

memorandum, noting conclusions in respect of 
identified audit risks, materiality of adjusted and 
unadjusted misstatements, control observations 
and suggested improvements in the disclosure 
provided in the Annual Report;

 • considering papers prepared by the Finance Director 
to support the going concern basis of preparation;

 • agreeing the fees to be paid to the external auditor 
for its audit of the 2018 financial statements; and

 • reviewing the performance and independence of 

the external auditor.

The external auditor was appointed for the year 
ended 30 June 2017 and its performance is 
assessed through discussion with and feedback 
from members of the senior finance team involved 
in the audit process. The appointment is reviewed 
and subject to a shareholder vote at the AGM on an 
annual basis. The Company has adopted a policy 
of not using the external auditor for non-audit work. 
Details of the fees paid to Deloitte during the 
financial year are set out on page 64.

The Audit Committee has a programme for 
reviewing its effectiveness.

Fair, balanced and understandable
The members of the Audit Committee have 
reviewed the financial statements and the content 
of the draft Annual Report to ensure that it is fair, 
balanced and understandable and, accordingly, the 
Audit Committee resolved to recommend that the 
Board makes the statement set out on page 44.

36 CVS Group plc

Annual Report 2018

The Remuneration Committee
The Chairman of the Remuneration Committee 
is M McCollum and its other members are 
R Connell and D Kemp. It reviews the performance 
of Executive Directors, sets the scale and structure 
of their remuneration and reviews the basis of 
their service agreements with due regard to the 
interests of the shareholders, utilising the 
services of external consultants as appropriate. 
The Remuneration Committee also makes 
recommendations to the Directors concerning any 
long‑term incentive plans, including the award of 
share options to Directors and senior employees. 
It also reviews the ongoing appropriateness and 
relevance of the Company’s remuneration.

The Chief Executive and the Finance Director are 
invited to attend meetings as appropriate but are 
not permitted to participate in discussions relating 
to their own remuneration.

The Remuneration Committee Report can be found 
on pages 37 to 42.

The Nominations Committee
The Chairman of the Nominations Committee is 
D Kemp and its other members are R Connell and 
M McCollum. Prior to D Kemp’s appointment, the 
Chairman of the Nominations Committee was 
R Connell. It meets at least once annually. The 
Nominations Committee is responsible for reviewing 
the structure, size and composition, including skills, 
knowledge and experience, of the CVS Board. It is 
also responsible for the co‑ordination of the annual 
evaluation of the performance of the Board and of 
its Committees.

It is responsible for making recommendations to 
the CVS Board on all CVS Board appointments and 
on the succession plans for both Executive Directors 
and Non-Executive Directors.

During the year the Nominations Committee has 
been involved with the appointment of D Kemp 
and the appointment of R Fairman.

Relations with shareholders
Copies of the Annual Report and financial statements 
are issued to all shareholders and copies are available 

on the Group’s website (www.cvsukltd.co.uk). The 
Group also uses its website to provide information 
to shareholders and other interested parties. The 
Company Secretary also deals with correspondence 
as and when it arises throughout the year.

At the Annual General Meeting (“AGM”) the shareholders 
are entitled to raise questions and queries, and the 
Chairman, the Chief Executive and other Directors 
are available before and after the meeting for 
further discussions with shareholders.

The Chief Executive and the Finance Director have 
regular meetings with institutional investors, private 
client brokers, individual shareholders, fund managers 
and analysts to discuss information made public 
by the Group.

The Chairman and the Non‑Executive Directors 
are always available to shareholders on all matters 
relating to governance and strategy. They may be 
contacted through the Company Secretary at 
company.secretary@cvsvets.com.

Internal control
The Board is ultimately responsible for the Group’s 
system of internal control and for reviewing its 
effectiveness on an ongoing basis.

The system is designed to manage rather than 
eliminate the risk of failure to achieve the Group’s 
strategic objectives, and can only provide 
reasonable and not absolute assurance against 
material misstatement or loss.

The key risk management processes and internal 
control procedures include the following:

 • the close involvement of the Executive Directors 

in all aspects of the day‑to‑day operations, including 
regular meetings with senior staff from across 
the Group and a review of the monthly operational 
reports compiled by senior management;

 • clearly defined responsibilities and limits of authority. 
The Board has responsibility for strategy and has 
adopted a schedule of matters which are required 
to be brought to it for decision;

 • a comprehensive system of financial reporting, 
forecasting and budgeting. Detailed budgets are 
prepared annually for all parts of the business. 

Reviews occur through the management structure 
culminating in a Group budget which is considered 
and approved by the Board. Group management 
accounts are prepared monthly and submitted to 
the Board for review. Variances from the budget 
and the prior year are closely monitored and 
explanations are provided for significant variances. 
Independent of the budget process, the Board 
regularly reviews revised profit, cash flow and 
bank covenant compliance forecasts which are 
updated to reflect actual performance trends;

 • a continuous process for identifying, evaluating and 
managing significant risks across the Group together 
with a comprehensive annual review of risks which 
covers both financial and non‑financial areas; 

 • an independent internal audit function that reports 

to the Chairman of the Audit Committee; and 

 • a central team that checks clinical, health and 
safety compliance in all parts of the Group.

The Board is committed to maintaining high 
standards of business conduct and ethics, and has 
an ongoing process for identifying, evaluating and 
managing any significant risks in this regard.

The internal control procedures are delegated to 
the Executive Directors and senior management 
and are reviewed in light of the ongoing assessment 
of the Group’s significant risks.

Internal audit
Following the introduction of the function during 
the previous financial year, the internal audit team 
has implemented and refined the audit process 
focusing on financial and related procedure risks 
primarily across the Veterinary Practices Division. 
Performance of the internal audit function will 
continue to be reviewed during the current financial 
year to ensure it remains fit for purpose and to 
expand the remit of the function. 

By order of the Board

Richard Gilligan
Company Secretary
27 September 2018

GovernanceRemuneration Committee report
Mike McCollum

We are ensuring the Group 
achieves its potential.

This report is for the period to 30 June 2018. 
It sets out the remuneration policy and the 
remuneration details for the Executive and 
Non‑Executive Directors of the Company.

As an AIM‑quoted company, the information provided is 
disclosed to fulfil the requirements of AIM Rule 19

CVS Group plc is not required to comply with Schedule 8 of 
the Large and Medium-sized Companies and Groups 
(Accounts and Reports) Regulations 2008

The information is unaudited

Dear shareholder,
I am pleased to introduce the Directors’ 
Remuneration Report for the 2018 financial year. 

In light of the continuing development of the Group 
in the prior year, the Company decided to increase 
the scope and content of its Remuneration Report. 
The increased scope incorporated the inclusion of 
this letter from the Chairman of the Remuneration 
Committee and a table summarising the Executive 
remuneration policy.

CVS Group plc
Annual Report 2018

37

Strategic reportGovernanceFinancial statementsRemuneration Committee report continued

Remuneration policy
The remuneration policy in respect of Executive 
Directors is designed to ensure that the Group 
achieves its potential and increases shareholder 
value. In respect of basic salary, the objective is to 
ensure that the Group attracts and retains high 
calibre Executives with the skills, experience and 
motivation necessary to direct and manage the 
affairs of the Group. Annual bonuses and LTIPs are 
seen as an important part of each Director’s total 
remuneration and are designed to drive and reward 
exceptional performance and the introduction of 
new LTIP rules has further aligned personal 
performance with the interests of the shareholders. 
The policy also provides for post‑retirement benefits 
through contributions to Executive Directors’ 
personal pension schemes, together with other 
benefits such as a company car and life and 
medical insurance. 

Performance and decisions on 
remuneration taken in 2017/18
Adjusted EPS for the year ended 30 June 2018 was 
42.4p. This compares to adjusted EPS of 24.7p for 
the year ended 30 June 2015, a compound annual 
growth rate (“CAGR”) of 19.7%. The target CAGR for 
full vesting of LTIPs issued in 2015 was 12% above 
inflation. This target has been substantially exceeded 
and, therefore, 100% of the options granted 
have vested.

In December 2017 the Company granted awards 
under its LTIP to the CEO and the Finance Director 
with a value of 100% of salary. As in previous years, 
these awards are subject to an adjusted EPS real 
growth performance condition measured over 
three years. Detail on the performance condition is 
set out later in this report.

Salaries are reviewed annually and benchmarked 
against similar listed companies with changes 
effective in January. With this in mind, the 
Remuneration Committee decided to increase the 
salary of the CEO by 3.0% to £412,000 and to increase 
the salary of the Finance Director by 3.0% to £267,800. 

The annual bonus scheme in which the Executive 
Directors participate is based on the achievement 
of adjusted EBITDA performance. For 2017/18, the 
bonus maximum for the CEO and for the Finance 
Director was 100% of base pay. Due to more 
challenging conditions during the year, the targets 
were not met and no bonus will be payable to 
either the CEO or the Finance Director.

Development of remuneration policy
The Remuneration Committee reviews the policy in 
light of market conditions, performance and 
developments in good corporate governance whilst 
taking account of the Company’s status as a larger 
AIM company.

During the year, the Remuneration Committee 
reviewed the policy and decided to develop the 
policy in a number of areas. These changes are 
reflected in the new LTIP plan and are detailed 
below and in the summary policy table.

The new LTIP rules developed to comply with the 
Investment Association Principles of Remuneration 
were approved by the shareholders at the November 
2017 AGM. Full information on the plan was set out 
in the Notice of AGM.

A summary of the changes to the policy is set 
out below:

The basic structure of the annual bonus will remain 
unchanged. The maximum for the CEO and Finance 
Director will remain at 100% of salary. Malus and 
clawback will be introduced from 2018/19.

The Remuneration Committee made the 2017 and 
will make future LTIP awards under the new plan 
at 125% of salary for the CEO and 100% of salary 
for the Finance Director and subject to an adjusted 
EPS real growth condition. The Remuneration 
Committee will have flexibility to determine 
performance conditions each year but in the near 
term intends to maintain adjusted EPS growth 
with the target level determined shortly before 
point of award.

Alongside the introduction of the new LTIP, the 
Company has introduced a shareholding guideline 
requiring its Executive Directors to hold shares 
equivalent to at least 100% of their salary. The 
Executive Directors are required to retain a 
proportion of their vested LTIP awards until the 
guideline is met and this must be achieved within 
five years of appointment. Currently S Innes and 
N Perrin meet the guidelines; R Fairman, who was 
appointed on 1 August 2018, does not currently 
meet the shareholding guidelines and will be 
required to achieve a holding equivalent to 100% 
of his salary within five years of his appointment. 

I hope that you find the report helpful and informative 
and I look forward to receiving further feedback 
from our investors on the information presented.

Mike McCollum
Remuneration Committee Chairman
27 September 2018

38 CVS Group plc

Annual Report 2018

GovernanceExecutive Directors’ remuneration policy 
This part of the Directors’ Remuneration Report sets out the remuneration policy of the Company with regard to its Directors. 

Purpose and link to strategy 

Operation

Potential remuneration 

Performance metrics 

Base salary 

Base pay is designed to reflect Executive Directors’ 
experience, capabilities and role within the business.

To be set at a level which is sufficiently competitive 
to recruit and retain individuals of the appropriate 
calibre to deliver the Company’s strategy.

Salaries are reviewed annually and benchmarked 
against similar listed companies with any changes 
effective from 1 January. The review takes into account: 

The CEO’s base salary was reviewed on 1 January 
2018 (the prior review being in January 2017) and 
was increased by 3.0% to £412,000.

Not applicable.

 • Company performance and rapid increase 

in scale and complexity;

 • the role, experience and performance 

of the individual Director; and

 • average workforce salary adjustments 

within the Company.

The Finance Director’s base salary was reviewed 
on 1 January 2018 (the prior review being in 
January 2017) and was increased by 3.0% 
to £267,800.

R Fairman’s base salary is £250,000.

Benefits 

To complement basic salary by providing 
market competitive benefits to attract and 
retain Executive Directors.

Reviewed from time to time to ensure that 
benefits, when taken together with other elements 
of remuneration, remain market competitive. 

Benefits for the Executive Directors currently 
include the provision of a company car and 
medical and life insurance. 

The cost of providing these benefits vary year on 
year depending on the schemes’ premiums. The 
Remuneration Committee monitors the overall 
cost of the benefits package.

Not applicable.

Pension

To provide retirement benefits which, when taken 
together with other elements of the remuneration 
package, will enable the Company to attract and 
retain appropriately qualified Executive Directors.

The Chief Executive participates in a defined 
contribution pension arrangement and also 
receives a payment in lieu of a full pension. 

The Chief Executive is entitled to a Company 
pension contribution of 10%. This is taken 
as a payment in lieu of a pension.

Not applicable.

The Finance Director receives a payment in lieu of 
a pension.

The Finance Director is entitled to a Company 
pension contribution of 12%. This is taken 
as a payment in lieu of a pension.

R Fairman is entitled to a Company pension 
contribution of 12%. 

For both the Chief Executive and the Finance 
Director, where a payment is taken in lieu of 
a pension it is reduced by the amount of the 
Company’s liability to pay National Insurance 
on the contribution.

CVS Group plc
Annual Report 2018

39

Strategic reportGovernanceFinancial statementsRemuneration Committee report continued

Executive Directors’ remuneration policy continued

Purpose and link to strategy 

Annual bonus

To drive and reward exceptional performance. 

Long Term Incentive Plan (“LTIP”) 

To drive and reward exceptional performance. 

To align the interests of Executive Directors 
and shareholders. 

Operation

Potential remuneration 

Performance metrics 

From 2018/19, for the Executive Directors, the 
maximum capped bonus potential is 100% of salary.

For the years ended 30 June 2018 and ending 
30 June 2019, the targets are based on adjusted 
EBITDA. The target is adjusted to take account 
of acquisitions made in the course of the year.

From 2018, the Remuneration Committee would in 
normal circumstances expect to make annual LTIP 
awards to the CEO and the Finance Director at 
125% and 100% of salary, respectively. 

The maximum annual award permissible under 
the 2018 plan in exceptional circumstances is 
200% of salary.

Currently an adjusted EPS CAGR real growth 
target is applied to awards. 

The adjusted EPS reflects adjustments for 
amortisation of intangibles, costs of business 
combinations, income tax, exceptional items and 
fair value adjustments in respect of derivative 
financial instruments.

In addition and irrespective of the adjusted EPS 
target, no award will vest unless, in the opinion 
of the Remuneration Committee, the underlying 
performance of the Group has been satisfactory 
over the measurement period.

The Executive Directors participate in a discretionary, 
annual, performance related bonus scheme. 
Targets are set at the beginning of each year 
based on the recommendations of the 
Remuneration Committee. 

Bonuses are paid in cash based on audited 
financial results. Commencing financial year 
2018/19, annual bonus payments will be subject 
to a clawback provision.

The Executive Directors are entitled to be 
considered for the grant of awards under the LTIP. 
The awards take the form of nominal cost options 
over a specified number of Ordinary shares. 
Awards are not transferable or assignable. Awards 
are released to participants after a performance 
period of three years, subject to certain 
performance and service conditions being met. 
40% of awards vest at threshold performance.

The LTIP rewards the future performance of the 
Executive Directors and certain other employees 
by linking the size of the award to the achievement 
of Group performance targets.

Participation is at the discretion of the 
Remuneration Committee. Awards will typically be 
made annually based on a percentage of annual 
salary. Performance conditions are set by the 
Remuneration Committee at the time of the 
award. The 2017 plan rules, amongst other things, 
include clawback provisions and a limitation to 
ensure that new shares issued, when aggregated 
with all other employee share awards, must not 
exceed 10% of issued share capital over any 
ten-year period. 

40 CVS Group plc

Annual Report 2018

GovernanceSave As You Earn (“SAYE”)
The Group operates an incentive scheme for all 
staff, including the Executive Directors, being the 
CVS SAYE plan. A SAYE scheme is operated for 
each year. Under the 2018 and 2017 schemes 
the awards were made at a 10% discount to the 
closing mid‑market price on the day preceding 
the date of invitation. Discounts of up to 20% are 
permitted and previously schemes have been issued 
at this level of discount. All schemes vest over a 
three-year period. There are no performance 
conditions attached to any of the SAYE schemes.

Policy on Non-Executive Directors’ 
remuneration 
The Chairman and the other Non‑Executive Directors’ 
remuneration comprises only fees. They are reviewed 
annually with changes effective from 1 January 
each year. The Chairman’s and the Non-Executive 
Directors’ fees are approved by the Board on the 
recommendation of the CEO. The Non-Executive 
Directors are not involved in any decisions about 
their own remuneration. The Chairman and the 
other independent Non‑Executive Directors are 
entitled to be reimbursed for reasonable expenses.

Details of the fees paid for 2018/19 are set out in 
the Annual Report on Remuneration. The Directors’ 
fees were increased by 3.0% with effect from 
January 2018.

The current fees are as follows: 

Director 

R Connell 
M McCollum 
D Kemp

£112,936
£46,000
£46,000

Executive Directors’ service agreements
S Innes entered into his service agreement on 
4 October 2007, N Perrin entered into his on 
1 January 2013 and R Fairman entered into his 
service agreement on 19 July 2018. All agreements 
can be terminated by either the Executive Director 
or the Company giving twelve months’ notice. As 

well as an annual salary, the service contracts also 
detail the provision of other benefits including 
performance related bonuses, medical and life 
insurance, a car allowance and contributions to 
personal pension plans.

Non-Executive Directors’ letters 
of appointment
R Connell was appointed on 4 October 2007. His 
most recent service agreement is dated 8 April 2018 
and is for a one-year term ending on 7 April 2019. 
M McCollum was appointed on 2 April 2013. His 
most recent service agreement is for a three‑year 
term ending on 2 April 2019. D Kemp was 
appointed on 2 January 2018 for a three‑year term 
ending on 1 January 2021. Their appointments can 
be terminated by the Company or themselves by 
giving six months’ notice.

Annual Report on Remuneration 
Introduction 
This Annual Report on Remuneration sets out 
information about the remuneration of the 
Directors of the Company for the period ended 
30 June 2018. 

Membership and role of the 
Remuneration Committee 
The Remuneration Committee is appointed by the 
Board, and comprises M McCollum as Chairman, 
R Connell and D Kemp. The role of the Remuneration 
Committee is to determine and recommend to 
the Board the remuneration policy for the 
Executive Directors. This includes base salary, 
annual and long‑term incentive awards and 
pension arrangements.

Advisors 
During the year, the Company engaged h2glenfern, 
a remuneration advisory practice, to provide advice 
on the new LTIP and the overall development on 
Executive remuneration.

Remuneration of the Executive Directors
Directors’ emoluments 

Basic salary,
allowance 
and fees
£’000 

Benefits
in kind
£’000

Pension 
£’000

Performance
related bonus
£’000

406

380

264

243

113

109

46

44

23

38

36

19

18

— 

—

— 

—

—

43

39

28

25

— 

—

— 

—

—

—

380

— 

195

— 

—

— 

—

—

Total
£’000

487

835

311

481

113

109

46

44

23

Executive Directors
S Innes

N Perrin

Non-Executive Chairman
R Connell 

Non-Executive Director
M McCollum

D Kemp*

*  Appointed 2 January 2018.

2018

2017

2018

2017

2018

2017

2018

2017

2018

Benefits in kind include the provision of a company car and medical and life insurance for each 
Executive Director.

No Director waived emoluments in respect of the years ended 30 June 2018 or 30 June 2017.

The remuneration of the Executive Directors of CVS Group plc is borne by the subsidiary company, 
CVS (UK) Limited, without recharge to CVS Group plc.

Annual bonus

S Innes

N Perrin

2018

2018

Bonus
(% of salary)

100

100

Range
(adjusted EBITDA)

£47.9m to £50.9m

£47.9m to £50.9m

Actual
£m

47.6

47.6

Payout
£m

—

—

Due to the commercially sensitive nature of the proposed bonus targets, the Committee has decided 
that the targets will not be disclosed for the current financial year. The Committee intends to publish 
annual bonus targets in the Annual Report for the year to June 2019.

CVS Group plc
Annual Report 2018

41

Strategic reportGovernanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
LTIP10

20 December 2016

3 years

LTIP11

17 January 2018

3 years

Remuneration Committee report continued

Annual Report on Remuneration continued
Share scheme interests as at 30 June 2018
Details of plans at the reporting date that have not yet vested are set out below.

Directors’ interests in shares
The interests of the Directors when combined with their spouses holdings as at 30 June 2018 in the 
shares of the Company were:

Award

LTIP9

24 September 2015

3 years

Grant date

Vesting period

Adjusted EPS real growth performance conditions

The performance targets for LTIP9 and LTIP10 
are the same and are based on achieving 
adjusted EPS growth in excess of inflation 
as follows:

 • Less than 8.0% CAGR – no award

 • 8.0% to 12.0% CAGR – awarded on a straight line 
basis between 40% and 100% of total award

 • More than 12.0% CAGR – full award
The performance targets for LTIP11 are based 
on achieving adjusted EPS growth in excess of 
inflation as follows:

 • Less than 8.0% CAGR – no award

 • 8.0% to 12.0% CAGR – awarded on a straight 

line basis between 25% and 100% of total award

S Innes

 • More than 12.0% CAGR – full award

N Perrin

R Connell
M McCollum
D Kemp
S Innes
N Perrin

Ordinary shares 
of 0.2p each
Number

110,000
38,678
6,559
255,266
60,000

Apart from the interests in shares and share options disclosed above, the Directors had no other interest 
in shares of Group companies.

At 30 June 2018, the market price of the Ordinary shares was 1,138p.

No share options lapsed during the year. The following options have been exercised during the year:

Scheme

LTIP8

SAYE7

LTIP8

SAYE7

Number of 
shares

Exercise
date 

Exercise 
price

Share price 
at exercise date

88,169

24 September 2017

6,081

16 March 2018

53,570

24 September 2017

3,040

23 March 2018

0.2p

296p

0.2p

296p

875p

1,057p

875p

960p

Gains arising on the exercise of options for S Innes and N Perrin amounted to £908,140 
and £551,771, respectively.

On behalf of the Remuneration Committee

Mike McCollum
Remuneration Committee Chairman
27 September 2018

Options over Ordinary shares awarded to Executive Directors under the LTIP and SAYE schemes in place 
at 27 September 2018 are as follows:

Scheme

S Innes
LTIP9*
LTIP10
LTIP11
N Perrin
LTIP9*
LTIP10
LTIP11
SAYE9

Date of grant

Market price
of shares on
 date of grant

Earliest exercise
 date and date
of vesting

Exercise price

Number of
shares

24 September 2015
20 December 2016
17 January 2018

699p
1,067p
1,031p

30 June 2018
30 June 2019
30 June 2020

24 September 2015
20 December 2016
17 January 2018
25 November 2016

699p
1,067p
1,031p

30 June 2018
30 June 2019
30 June 2020
875p 1 January 2020

0.2p
0.2p
0.2p

0.2p
0.2p
0.2p
790p

57,000
40,000
40,000

29,500
25,000
20,800
318

*  These awards have now vested.

42 CVS Group plc

Annual Report 2018

Governance 
 
 
 
 
 
 
Directors’ report

The Directors present their Annual Report together 
with the audited consolidated financial statements 
for the year ended 30 June 2018.

Directors 
The following Directors held office during the year 
and up to the date of signing the financial statements:

 • R Connell

 • S Innes 

 • M McCollum

 • D Kemp (appointed 2 January 2018)

 • N Perrin

 • R Fairman (appointed 1 August 2018)

Biographical details of the Directors are provided 
on page 33.

Re-election of Directors
The Articles of Association of the Company require 
all Directors to be re-elected at intervals of not more 
than three years. The Board has decided that it is 
appropriate for all Directors to be reappointed each 
year, so in accordance with that decision all Directors 
will stand for re-election at the Annual General Meeting.

Directors’ remuneration and interests
The Remuneration Committee Report is set out 
on pages 37 to 42. It includes details of Directors’ 
remuneration, interests in the shares of the 
Company, share options and pension arrangements.

Principal activities and results
The principal activities of the Group are to operate 
animal veterinary practices, complementary 
veterinary diagnostic businesses, pet crematoria 
and an on-line pharmacy and retail business. 
The principal activity of CVS Group plc is that of 
a holding company.

The Group made a profit after taxation of £10.7m 
(2017: £11.5m).

Business review
The information that fulfils the requirements of 
the business review, including details of the 2018 
results, key performance indicators, principal risks 
and uncertainties and the outlook for future years, 
is set out in the Chairman’s Statement (pages 4 
and 5), the Business Review (pages 18 to 21) and 
the Finance Review (pages 27 to 30) (including key 
performance indicators (pages 12 and 13) and 
principal risks and uncertainties (pages 24 to 26)).

Dividends
The Directors recommend the payment of a 
dividend of 5.0p per share (2017: 4.5p) amounting 
to £3.5m (2017: £2.9m). Subject to approval at the 
Annual General Meeting, the dividend will be paid on 
7 December 2018 to shareholders on the register 
at the close of business on 23 November 2018. 
The aggregate dividends recognised as distributions 
in the year ended 30 June 2018 amounted to £2.9m 
(2017: £2.1m). No interim dividends (2017: £nil) 
have been paid during the year.

Environment
The Group recognises the significance of 
environmental responsibility and undertakes 
clinical compliance reviews to ensure environmental 
standards are conformed with in addition to providing 
training to its employees to ensure compliance.

Although the Group’s activities do not have a major 
impact on the environment, every effort is made to 
reduce any effect.

Health and safety
The Group is fully aware of its obligations to maintain 
high health and safety standards at all times, and 
the safety of our customers and employees is of 
paramount importance. The Group’s operations are 
managed at all times in such a way as to ensure, as 
far as is reasonably practicable, the health, safety 
and welfare of all of our employees and all other 
people who may be attending our premises.

Corporate governance
The Board’s Corporate Governance Statement is set out on pages 34 to 36.

Financial instruments
Details of the Group’s financial risk management objectives and policies are included in note 3 to the 
financial statements.

Share capital and substantial shareholdings
Details of the share capital of the Company as at 30 June 2018 are set out in note 23 to the financial statements.

At 31 August 2018, the Company has been notified of the following substantial shareholdings comprising 
3% or more of the issued Ordinary share capital of the Company:

Standard Life Investments
BlackRock
Octopus Investments
Columbia Threadneedle Investments
Invesco Perpetual
Canaccord Genuity Wealth Management (ND) 
NN Investment Partners

Number
of shares

% of
total issued

7,658,497
6,922,646
5,395,520
2,961,420
2,795,395
2,257,727
2,245,806

10.88
9.84
7.67
4.21
3.97
3.21
3.19

CVS Group plc
Annual Report 2018

43

Strategic reportGovernanceFinancial statementsDirectors’ report continued

Employees
Consultation with employees takes place through a 
number of regional meetings throughout the year 
and an annual staff survey. The aim is to ensure 
that their views are taken into account when 
decisions are made that are likely to affect their 
interests and that all employees are aware of the 
general progress of their business units and of the 
Group as a whole. To enhance communication 
within the Group, a committee is in place which is 
constituted of regional members from all areas of 
the business with the aim of improving 
consultation and communication levels.

Applications for employment by disabled people 
are always fully considered, bearing in mind the 
respective aptitudes and abilities of the applicant 
concerned. In the event of members of staff 
becoming disabled, every effort is made to ensure 
that their employment with the Group continues 
and that appropriate training is arranged. It is the 
policy of the Group that the training, career 
development and promotion of a disabled person 
should be, as far as possible, identical to that of a 
person who does not have a disability.

The Group operates a Long Term Incentive Plan for 
Executive Directors and senior managers. Details 
are included in note 8. The Group also has a Save 
As You Earn scheme, now in its ninth year, under 
which employees are granted an option to purchase 
Ordinary shares in the Company in three years’ time, 
dependent upon their entering into a contract to 
make monthly contributions to a savings account 
over the relevant period. These savings are used to 
fund the option exercise value. The exercise price in 
respect of options issued in the year was at a 10% 
discount to the shares’ market value at the date of 
invitation. The scheme is open to all Group employees, 
including the Executive Directors. Details of the 
scheme are included in the Remuneration 
Committee Report on pages 37 to 42.

Directors’ third-party 
indemnity provision
A qualifying third‑party indemnity provision as 
defined in Section 234 of the Companies Act 2006 
was in force during the year and also at the balance 
sheet date for the benefit of each of the Directors 
in respect of liabilities incurred as a result of their 
office, to the extent permitted by law. In respect 
of those liabilities for which Directors may not be 
indemnified, the Company maintained a directors’ 
and officers’ liability insurance policy throughout 
the financial year.

Directors’ responsibilities statement 
The Directors are responsible for preparing the 
Annual Report and the financial statements in 
accordance with applicable law and regulations.

Company law requires the Directors to prepare 
financial statements for each financial year. Under 
that law the Directors are required to prepare the 
Group financial statements in accordance with 
International Financial Reporting Standards (“IFRS”) 
as adopted by the European Union. Under company 
law the Directors must not approve the financial 
statements unless they are satisfied that they give 
a true and fair view of the state of affairs of the 
Group and the Company and of the profit or loss 
of the Company and the Group for that period. 

In preparing these financial statements, the 
Directors are required to:

 • select suitable accounting policies and then apply 

them consistently;

 • make judgements and accounting estimates that 

are reasonable and prudent;

 • state whether applicable IFRS as adopted by the 
European Union have been followed, subject to 
any material departures disclosed and explained 
in the financial statements; and

 • prepare the financial statements on the going 

concern basis unless it is inappropriate to presume 
that the Company will continue in business.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Company’s transactions and disclose 
with reasonable accuracy at any time the financial 
position of the Company and the Group and enable 
them to ensure that the financial statements 
comply with the Companies Act 2006. They are 
also responsible for safeguarding the assets of the 
Company and the Group and hence for taking 
reasonable steps for the prevention and detection 
of fraud and other irregularities.

The Directors are responsible for the maintenance 
and integrity of the corporate and financial 
information included on the Company’s website. 
Legislation in the United Kingdom governing the 
preparation and dissemination of financial 
statements may differ from legislation in 
other jurisdictions.

Disclosure of information to auditor
Each of the persons who is a Director at the date 
of approval of this Annual Report confirms that:

 • so far as the Director is aware, there is no relevant 
audit information of which the Company’s auditor 
is unaware; and

 • the Director has taken all the steps that he/she 
ought to have taken as a Director in order to 
make himself/herself aware of any relevant audit 
information and to establish that the Company’s 
auditor is aware of that information.

This confirmation is given and should be 
interpreted in accordance with the provisions 
of Section 418 of the Companies Act 2006.

By order of the Board

Richard Gilligan
Company Secretary
27 September 2018

44 CVS Group plc

Annual Report 2018

GovernanceIndependent auditor’s report
to the members of CVS Group plc

Report on the audit of the financial statements 
Opinion
In our opinion:

 • the financial statements of CVS Group plc (the “parent company”) and its subsidiaries (the “group”) give 
a true and fair view of the state of the Group’s and of the parent company’s affairs as at 30 June 2018 
and of the Group’s profit for the year then ended;

 • the Group financial statements have been properly prepared in accordance with International Financial 
Reporting Standards (“IFRSs”) as adopted by the European Union and IFRSs as issued by the International 
Accounting Standards Board (‘IASB”);

 • the parent company financial statements have been properly prepared in accordance with IFRSs as 
adopted by the European Union and as applied in accordance with the provisions of the Companies 
Act 2006; and

 • the financial statements have been prepared in accordance with the requirements of the Companies 

Act 2006.

We have audited the financial statements which comprise:

 • the consolidated income statement;

 • the consolidated statement of comprehensive income;

 • the consolidated and parent company balance sheets;

 • the consolidated and parent company statements of changes in equity;

 • the consolidated and parent company cash flow statements; and

 • the related notes 1 to 31.

The financial reporting framework that has been applied in their preparation is applicable law and IFRSs 
as adopted by the European Union and, as regards the parent company financial statements, as applied 
in accordance with the provisions of the Companies Act 2006.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and 
applicable law. Our responsibilities under those standards are further described in the auditor’s 
responsibilities for the audit of the financial statements section of our report. 

We are independent of the Group and the parent company in accordance with the ethical requirements 
that are relevant to our audit of the financial statements in the UK, including the Financial Reporting 
Council’s (the “FRC’s”) Ethical Standard as applied to listed entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements. We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide a basis for our opinion.

Summary of our audit approach

Key audit matters

The key audit matters that we identified in the current year were:

Materiality

Scoping

Significant changes 
in our approach

 • Revenue recognition – customer loyalty schemes

 • Acquisition fair value accounting 

Within this report, any new key audit matters are identified with D and any 
key audit matters which are the same as the prior year identified with A.

The materiality that we used for the Group financial statements was 
£1.05m which was determined on a blended measure using a combination 
of profit and asset benchmarks.

The scope of our audit was driven by our risk assessment and 
understanding of the business. This consisted of twenty-seven 
components subjected to full scope audits and fourteen components 
subjected to analytical procedures at Group level.

We identified valuation of goodwill as a key audit matter in the previous 
year. We no longer consider this to be a key audit matter in the current 
year because the level of headroom on a grouped CGU basis continues 
to be significant.

There have been no other significant changes in our approach in the 
current year.

Conclusions relating to going concern

We are required by ISAs (UK) to report in respect of the following 
matters where:

We have nothing to report in 
respect of these matters. 

 • the Directors’ use of the going concern basis of accounting in 
preparation of the financial statements is not appropriate; or 

 • the Directors have not disclosed in the financial statements any 
identified material uncertainties that may cast significant doubt 
about the Group’s or the parent company’s ability to continue to 
adopt the going concern basis of accounting for a period of at least 
twelve months from the date when the financial statements are 
authorised for issue.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our 
audit of the financial statements of the current period and include the most significant assessed risks of 
material misstatement (whether or not due to fraud) that we identified. These matters included those 
which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and 
directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in 
forming our opinion thereon, and we do not provide a separate opinion on these matters.

CVS Group plc
Annual Report 2018

45

Strategic reportGovernanceFinancial statementsIndependent auditor’s report continued
to the members of CVS Group plc

Report on the audit of the financial statements continued
Key audit matters continued

Revenue recognition – customer loyalty schemes

A

Acquisition fair value accounting

A

Key audit 
matter 
description

The Group has a customer loyalty scheme – Healthy Pet Club (“HPC”) – in which 
customers sign up for a monthly or annual direct debit arrangement in exchange 
for a range of preventative products and treatments at a discount to the standalone 
selling price. The Group recognised £38.0m of HPC revenue during the year and has 
362,000 active members as at the year end. The accrued revenue in respect of HPC 
as at the year end is £7.6m.

Key audit 
matter 
description

The revenue recognition for this scheme is judgemental since IAS 18 requires 
revenue to be recorded according to the timing of the costs that are incurred in 
providing the treatments, which are weighted towards the beginning of the 
subscription period. Revenue must also be adjusted for anticipated animal deaths 
(where outstanding fees will be waived) and irrecoverable debts. There is therefore 
a risk that revenue is not recorded in accordance with IAS 18 Revenue.

The accounting policy for HPC revenue is disclosed in note 2 to the financial statements.

We assessed the appropriateness of revenue recognition policy for customer loyalty 
schemes, especially whether the profile of revenue recognition reflects timing of 
service provision and whether inclusion of key estimates such as estimated animal 
deaths as a reduction in revenue is in line with the requirements of IAS 18.

We checked the arithmetic accuracy of management’s model in estimating customer 
loyalty schemes revenue, including the application of the key assumptions. 

We critically assessed the appropriateness of the key assumptions underlying 
management’s model in line with the requirements of IAS 18 Revenue, by comparing 
them to historical fact patterns. We reviewed Board minutes and post year-end 
trading information to identify any contradictory evidence.

Based on the audit procedures performed, we concluded that revenue recognition 
in respect of the customer loyalty schemes is materially in line with the Group’s 
accounting policy and IAS 18. Key assumptions used by management fall within the 
reasonable range.

How the scope 
of our audit 
responded to 
the key audit 
matter

Key 
observations

46 CVS Group plc

Annual Report 2018

The Group acquired 32 veterinary businesses during the year for a total 
consideration of £51m.

The fair value consists of separately identifiable customer list intangible assets 
of £33m, net liabilities acquired of £3m, and goodwill of £21m. 

The identification and valuation of the separately identifiable intangible assets 
excluding goodwill requires significant judgement and estimation, including the 
customer attrition rate and long-term growth rate for customer list intangible asset.

Details of the acquisitions are provided in the business combinations note 14. 
Note 2 to the financial statements sets out the Group’s accounting policy for business 
combinations and note 14 to the financial statements outlines details of the acquisitions 
and the key assumptions in determining fair value of the acquired intangible assets. 
Note 2 to the financial statements provides details of the critical accounting 
estimates and judgements.

We audited the consideration paid for all of the acquisitions in the year by reviewing 
business purchase agreements.

With the involvement of our internal valuation specialists we reviewed and 
challenged management on its intangible asset identification by assessing whether 
intangible assets identified by management are in line with the requirements of 
IFRS 3 Business Combinations and IAS 38 Intangible assets.  

With the involvement of our internal valuation specialists we audited the opening 
balance sheet of the acquired entities to evaluate whether the fair value of intangible 
assets excluding goodwill acquired is appropriate.

How the 
scope of 
our audit 
responded to 
the key audit 
matter

Key 
observations

Based on the audit procedures performed, we concur that management has 
appropriately applied the principles of IFRS 3, including identification and fair 
valuation of acquisition intangibles. Key assumptions used by management fall 
within the reasonable range.

Financial statementsReport on the audit of the financial statements continued
Our application of materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable 
that the economic decisions of a reasonably knowledgeable person would be changed or influenced. 
We use materiality both in planning the scope of our audit work and in evaluating the results of our work. 

Based on our professional judgement, we determined materiality for the financial statements as a whole 
as follows:

Materiality
Basis for 
determining 
materiality

Rationale for the 
benchmark applied

Group financial statements

Parent company financial statements

£1.05m (2017: £1.05m)

£1.04m (2017: £1.04m)

We considered both asset and 
profit bases in the determination 
of materiality. 

Materiality equates to below 1% of 
net assets, 7.5% of pre-tax profit 
and 2.7% of adjusted pre-tax profit. 

In addition to a profit-based metric, 
we incorporated a net asset 
measure in determining materiality 
to reflect the significant levels of 
investments made by the Group in 
recent years.

Parent company materiality was 
determined on the basis of 1% of 
net assets and capped at 99% of 
Group materiality.

As a holding company, net assets 
was considered the most relevant 
benchmark for investors.

We agreed with the Audit Committee that we would report to the Committee all audit differences 
in excess of £52,500 (2017: £52,000), as well as differences below that threshold that, in our view, 
warranted reporting on qualitative grounds. We also report to the Audit Committee on disclosure 
matters that we identified when assessing the overall presentation of the financial statements.

An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including 
Group-wide controls, and assessing the risks of material misstatement at the Group level. 

Based on that assessment, we focused our Group audit scope primarily on the audit work in the UK. 
Twenty-seven components were subject to a full scope audit by the Group audit team. Fourteen components 
were subject to a review at the Group level based on our assessment of the materiality of the Group’s operations 
at those components. All components where our Group audit was focused were audited by the Group 
audit team.

The twenty-seven components subject either to a full audit or specified audit procedures account for 96% 
of the Group’s revenue, 99% of the Group’s profit before tax and 97% of the Group’s net assets. The component 
materiality ranges between £0.4m to £1.0m.

At the parent entity level we also tested the consolidation process and carried out analytical procedures 
to confirm our conclusion that there were no significant risks of material misstatement of the aggregated 
financial information of the remaining components not subject to audit or audit of specified account balances. 

4%

1%

3%

Revenue

96+

96%

Profit before tax

P 99+

99%

P 97+

Net assets

97%

 Full audit scope
 Review at Group level

CVS Group plc
Annual Report 2018

47

Strategic reportGovernanceFinancial statements4
+
1
+
3
+
P
Independent auditor’s report continued
to the members of CVS Group plc

Report on the audit of the financial statements continued
Other information

The Directors are responsible for the other information. The other 
information comprises the information included in the Annual Report 
other than the financial statements and our Auditor’s Report thereon.

We have nothing to report 
in respect of these matters.

Our opinion on the financial statements does not cover the other 
information and, except to the extent otherwise explicitly stated in our 
report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the audit or 
otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material 
misstatements, we are required to determine whether there is a 
material misstatement in the financial statements or a material 
misstatement of the other information. If, based on the work we have 
performed, we conclude that there is a material misstatement of this 
other information, we are required to report that fact.

Responsibilities of Directors
As explained more fully in the Directors’ responsibilities statement, the Directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for 
such internal control as the Directors determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the 
parent company’s ability to continue as a going concern, disclosing as applicable, matters related to going 
concern and using the going concern basis of accounting unless the Directors either intend to liquidate 
the Group or the parent company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole 
are free from material misstatement, whether due to fraud or error, and to issue an Auditor’s Report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 
they could reasonably be expected to influence the economic decisions of users taken on the basis of 
these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s 
website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our Auditor’s Report.

48 CVS Group plc

Annual Report 2018

Report on other legal and regulatory requirements
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:

 • the information given in the Strategic Report and the Directors’ Report for the financial year for which 

the financial statements are prepared is consistent with the financial statements; and

 • the Strategic Report and the Directors’ Report have been prepared in accordance with applicable 

legal requirements.

In the light of the knowledge and understanding of the Group and or the parent company and their environment 
obtained in the course of the audit, we have not identified any material misstatements in the Strategic Report 
or the Directors’ Report.

Matters on which we are required to report by exception

Adequacy of explanations received and accounting records
Under the Companies Act 2006 we are required to report to you if, 
in our opinion:

We have nothing to report in 
respect of these matters.

 • we have not received all the information and explanations we require 

for our audit; or

 • adequate accounting records have not been kept by the parent 

company, or returns adequate for our audit have not been received 
from branches not visited by us; or

 • the parent company financial statements are not in agreement with 

the accounting records and returns.

Directors’ remuneration
Under the Companies Act 2006 we are also required to report if in 
our opinion certain disclosures of Directors’ remuneration have not 
been made.

We have nothing to report in 
respect of this matter.

Use of our report
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 
of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Company’s 
members those matters we are required to state to them in an Auditor’s Report and for no other purpose. 
To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than 
the Company and the Company’s members as a body, for our audit work, for this report, or for the 
opinions we have formed.

Lee Welham FCA (Senior statutory auditor)
For and on behalf of Deloitte LLP
Statutory Auditor
Cambridge, United Kingdom 
27 September 2018

Financial statementsConsolidated income statement
for the year ended 30 June 2018

Revenue
Cost of sales

Gross profit
Administrative expenses

Operating profit
Finance expense

Profit before income tax
Income tax expense

Profit for the year attributable to owners of the parent

Earnings per Ordinary share (expressed in pence per share) (“EPS”)
Basic
Diluted

Note

4
6

6

5

4
9

2018
£m

327.3
(175.7)

151.6
(133.9)

17.7
(3.6)

14.1
(3.4)

10.7

10
10

16.0p
15.9p

2017
£m

271.8
(147.3)

124.5
(107.3)

17.2
(2.7)

14.5
(3.0)

11.5

18.5p
18.2p

Reconciliation of adjusted financial measures
The Directors believe that adjusted profit provides additional useful information for shareholders on performance. This is used for internal performance analysis. 
This measure is not defined by IFRS and is not intended to be a substitute for, or superior to, IFRS measurements of profit. The following table is provided to show 
the comparative earnings before interest, tax, depreciation and amortisation (“EBITDA”) after adjusting for costs relating to business combinations.

Non-GAAP measure: adjusted EBITDA

Profit before income tax
Adjustments for:

Finance expense

  Depreciation
  Amortisation and impairment of intangible assets
  Costs relating to business combinations

Adjusted EBITDA

Note

5
13
12

4

2018
£m

14.1

3.6
8.0
18.4
3.5

47.6

2017
£m

14.5

2.7
5.9
16.0
3.0

42.1

CVS Group plc
Annual Report 2018

49

Strategic reportGovernanceFinancial statements 
Consolidated statement of comprehensive income
for the year ended 30 June 2018

Profit for the year

Other comprehensive income – items that will or may be reclassified to loss in future periods
Cash flow hedges:
Fair value gains

Other comprehensive income for the year, net of tax

Total comprehensive income for the year attributable to owners of the parent

Note

16

2018
£m

10.7

0.1

0.1

10.8

2017
£m

11.5

0.2

0.2

11.7

50 CVS Group plc

Annual Report 2018

Financial statements 
Consolidated and Company balance sheets
as at 30 June 2018

Company registered number: 06312831

Non-current assets
Intangible assets
Property, plant and equipment
Investments
Deferred income tax assets
Derivative financial instruments

Current assets
Inventories
Trade and other receivables
Cash and cash equivalents

Total assets

Current liabilities
Trade and other payables
Current income tax liabilities
Borrowings

Non-current liabilities
Borrowings
Deferred income tax liabilities

Total liabilities

Net assets

Shareholders’ equity
Share capital
Share premium
Capital redemption reserve
Revaluation reserve
Merger reserve
Retained earnings

Total equity

Note

12
13
15
22
16

18
19
26

4

20

21

21
22

4

23
25

24

Company
2018
£m

Company
2017
£m

Group
2018
£m

203.5
47.9
0.1
0.6
0.2

252.3

13.5
38.2
15.0

66.7

Group
2017
£m

167.2
43.0
0.1
2.1
0.1

212.5

12.5
30.9
6.8

50.2

— 
— 
68.4 
— 
— 

68.4 

— 
89.1
— 

89.1

319.0

262.7

157.5

(53.9)
(3.6)
(0.5)

(58.0)

(83.5)
(19.8)

(103.3)

(161.3)

157.7

0.1
99.1
0.6
0.1
(61.4)
119.2

157.7

(48.2)
(2.9)
(3.3)

(54.4)

(103.5)
(16.8)

(120.3)

(174.7)

88.0

0.1
38.1
0.6
0.1
(61.4)
110.5

88.0

— 
— 
— 

— 

— 
— 

— 

— 

157.5

0.1
101.2
0.6
— 
— 
55.6

157.5

—
—
67.1
—
—

67.1

—
31.2
—

31.2

98.3

—
—
—

—

—
—

—

—

98.3

0.1
40.2
0.6
—
—
57.4

98.3

The Company reported a loss for the financial year ended 30 June 2018 of £0.2m (2017: £0.2m).

The notes on pages 55 to 75 are an integral part of these consolidated financial statements.

The financial statements on pages 49 to 75 were authorised for issue by the Board of Directors on 27 September 2018 and were signed on its behalf by:

Nick Perrin 
Director 

Simon Innes
Director

CVS Group plc
Annual Report 2018

51

Strategic reportGovernanceFinancial statementsConsolidated statement of changes in equity
for the year ended 30 June 2018

At 1 July 2016

Profit for the year

Other comprehensive income
Cash flow hedges:
Fair value gains

Total other comprehensive income

Total comprehensive income 

Transactions with owners
Issue of Ordinary shares
Purchase of own shares
Credit to reserves for share-based payments (note 11)
Deferred tax relating to share-based payments
Dividends to equity holders of the Company (note 23)

Transactions with owners

At 30 June 2017

At 1 July 2017

Profit for the year

Other comprehensive income
Cash flow hedges:
Fair value gains

Total other comprehensive income

Total comprehensive income 

Transactions with owners
Issue of Ordinary shares (note 23)
Credit to reserves for share-based payments (note 11)
Deferred tax relating to share-based payments
Dividends to equity holders of the Company (note 23)

Transactions with owners

At 30 June 2018

52 CVS Group plc

Annual Report 2018

—

—

—

—
—
—
—
—

—

0.1

Share
capital
£m

0.1

— 

— 

— 

— 

— 
— 
— 
— 

— 

0.1

Share
capital
£m

0.1

—

Share
premium
£m

9.7

—

Capital
redemption
reserve
£m

0.6

—

Revaluation
reserve
£m

0.1

—

Merger
reserve
£m

(61.4)

—

—

—

—

—
—
—
—
—

—

Retained
earnings
£m

97.5

11.5

0.2

0.2

11.7

—
—
1.5
1.9
(2.1)

1.3

Merger
reserve
£m

(61.4)

— 

— 

— 

— 

— 
— 
— 
— 

— 

Retained
earnings
£m

110.5

10.7

0.1

0.1

10.8

— 
1.3
(0.5)
(2.9)

(2.1)

Total
equity
£m

46.6

11.5

0.2

0.2

11.7

30.5
(2.1)
1.5
1.9
(2.1)

29.7

88.0

Total
equity
£m

88.0

10.7

0.1

0.1

10.8

61.0
1.3
(0.5)
(2.9)

58.9

0.6

0.1

(61.4)

110.5

Share
premium
£m

38.1

— 

Capital
redemption
reserve
£m

0.6

— 

Revaluation
reserve
£m

0.1

— 

—

—

—

30.5
(2.1)
—
—
—

28.4

38.1

— 

— 

— 

61.0
— 
— 
— 

61.0

99.1

—

—

—

—
—
—
—
—

—

—

—

—

—
—
—
—
—

—

— 

— 

— 

— 
— 
— 
— 

— 

— 

— 

— 

— 
— 
— 
— 

— 

0.6

0.1

(61.4)

119.2

157.7

Financial statements 
 
Company statement of changes in equity
for the year ended 30 June 2018

At 1 July 2016

Total comprehensive income and loss for the year

Transactions with owners
Issue of Ordinary shares
Credit to reserves for share-based payments (note 11)
Dividends to equity holders of the Company (note 23)

Transactions with owners

At 30 June 2017

At 1 July 2017

Total comprehensive income and loss for the year

Transactions with owners
Issue of Ordinary shares (note 23)
Credit to reserves for share-based payments (note 11)
Dividends to equity holders of the Company (note 23)

Transactions with owners

At 30 June 2018

Share 
capital
£m

Share 
premium 
£m

Capital 
redemption 
reserve 
£m

Retained
earnings 
£m

0.1

—

—
—
—

—

0.1

Share 
capital
£m

0.1

— 

— 
— 
— 

— 

9.7

—

30.5
—
—

30.5

40.2

0.6

—

—
—
—

—

0.6

Share 
premium 
£m

Capital 
redemption
 reserve 
£m

40.2

— 

61.0
— 
— 

61.0

0.6

— 

— 
— 
— 

— 

58.2

(0.2)

—
1.5
(2.1)

(0.6)

57.4

Retained
earnings 
£m

57.4

(0.2)

— 
1.3
(2.9)

(1.6)

Total 
equity 
£m

68.6

(0.2)

30.5
1.5
(2.1)

29.9

98.3

Total 
equity 
£m

98.3

(0.2)

61.0
1.3
(2.9)

59.4

0.1

101.2

0.6

55.6

157.5

CVS Group plc
Annual Report 2018

53

Strategic reportGovernanceFinancial statementsConsolidated and Company cash flow statements
for the year ended 30 June 2018

Cash flows from operating activities
Cash generated from operations
Taxation paid
Interest paid

Net cash generated from/(used in) operating activities

Cash flows from investing activities
Acquisitions (net of cash acquired)
Purchase of property, plant and equipment
Purchase of intangible assets

Net cash used in investing activities

Cash flows from financing activities
Dividends paid
Proceeds from issue of Ordinary shares
Debt issuance costs
Purchase of own shares
Increase in borrowings
Repayment of borrowings

Net cash generated from financing activities

Net increase in cash and cash equivalents
Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

Group
2018
£m

46.7
(6.2)
(3.1)

37.4

(50.3)
(10.2)
(0.5)

(61.0)

(2.9)
61.0
(0.3)
— 
— 
(26.0)

31.8

8.2
6.8

15.0

Group
2017
£m

37.2
(5.4)
(2.1)

29.7

(46.9)
(13.3)
(0.5)

(60.7)

(2.1)
30.6
—
(2.1)
6.5
(1.8)

31.1

0.1
6.7

6.8

Company
2018
£m

Company
2017
£m

(58.0)
—
—

(58.0)

—
—
—

—

(2.9)
60.9
—
—
—
—

58.0

—
—

—

(26.4)
—
—

(26.4)

—
—
—

—

(2.1)
30.6
—
(2.1)
—
—

26.4

—
—

—

Note

27

14
13
12

23

26
26

26

26

54 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements
for the year ended 30 June 2018

1. General information
The principal activity of the Group is to operate veterinary practices, complementary veterinary diagnostic 
businesses, pet crematoria and an on-line pharmacy and retail business. The principal activity of the Company 
is that of a holding company.

CVS Group plc is a public limited company incorporated and domiciled in England and Wales and its shares 
are quoted on AIM of the London Stock Exchange.

Name of subsidiary

Principal business

Silvermere Haven Limited
Valley Pet Crematorium Limited
VETisco Limited
Weighbridge Referral Service Limited
Whitley Brook Crematorium for Pets Limited

Animal cremation and provision of burial grounds
Animal cremation
Veterinary instrumentation supply
Veterinary referral services
Animal cremation

Companies in the consolidated financial statements
The trading subsidiary undertakings included within the consolidation are as follows:

Name of subsidiary

Principal business

Alnorthumbria Veterinary Practice Limited
Albavet Limited
Animed Direct Limited 
Axiom Veterinary Laboratories Limited
B&W Equine Group Limited
Cromlynvets Limited
CVS (Ireland) Veterinary Services Limited
CVS (Ireland) Veterinary Services No.2 Limited
CVS (Netherlands) B.V.
CVS (UK) Limited 
Kliniek voor Gezelschapsdieren Dieren B.V.
Dierenartsenpraktijk NOP B.V.
Dierenartsenpraktijk Zuid-West Friesland B.V.
Dierenkliniek Amersfoort B.V.
Dierenkliniek Hengelo B.V.
Dierenkliniek Zwolle B.V.
Dierenziekenhuis Drachten B.V.
Diergeneeskundig Centrum Noord Nederland B.V.
Greenacres Pet Crematorium Limited
Greendale Veterinary Diagnostics Limited
Highcroft Pet Care Limited
Mi Vet Club Limited
Okeford Veterinary Centre Limited
The Pet Crematorium Limited
Pet Doctors Limited
Pet Medic Recruitment Limited
Pet Vaccination Clinic Limited
Precision Histology International Limited 
Rossendale Pet Crematorium Limited 
Ruddington and East Leake Veterinary Centre Limited Veterinary services
Veterinary services
Severn Edge Holdings Limited
Veterinary services
Severn Edge Farm Limited
Veterinary services
Severn Edge Equine Limited
Veterinary services
Severn Edge Veterinary Group Limited

Veterinary services
Veterinary services and buying club
On-line dispensary
Veterinary diagnostic services 
Veterinary services
Veterinary services
Holding company
Veterinary services
Veterinary services
Veterinary and diagnostic services 
Veterinary services
Veterinary services
Veterinary services
Veterinary services
Veterinary services
Veterinary services
Veterinary services
Veterinary services
Animal cremation
Veterinary diagnostic services
Veterinary services
Veterinary goods and services buying club
Veterinary services
Animal cremation
Veterinary services
Recruitment services
Veterinary services
Veterinary diagnostic services
Animal cremation and provision of burial grounds

The dormant subsidiary undertakings included within the consolidation are as follows:

Aire Veterinary Centre Ltd
All Creatures Veterinary Centre Limited
All Creatures Veterinary Health Centre Limited
Ambivet Ltd
Ashburn Veterinary Centre Limited
Beaconvet Limited
Bell Equine Veterinary Clinic Ltd
BTM Kent Limited
BVCM Limited
Dovecote Veterinary Hospital Limited
Keown O’Neill Limited
YourVets (Holdings) Limited

MSVets Limited
Newlands Veterinary Group Limited
Pet Vaccination UK Limited
Rosemullion Veterinary Practice Limited
Superstar Pets Limited
Thompsons Vets Limited
Three Valleys Veterinary Ltd
Veterinary Enterprises and Trading Limited
Victoria Veterinary Clinic Limited
Wessex Equine Limited
Western Counties Equine Hospital Limited
Holding company

Apart from CVS (UK) Limited, all of the above subsidiaries are indirectly held by CVS Group plc. All companies 
are registered in England and Wales, with the exception of BVCM Limited, which is registered in Scotland, 
Cromlynvets Limited, All Creatures Veterinary Health Centre Limited and Keown O’Neill Limited, which are 
registered in Northern Ireland, CVS (Ireland) Veterinary Services Limited and CVS (Ireland) Veterinary 
Services No.2 Limited, which are registered in Republic of Ireland, and CVS (Netherlands) B.V., Kliniek voor 
Gezelschapsdieren Dieren B.V., Dierenartsenpraktijk NOP B.V., Dierenartsenpraktijk Zuid-West Friesland 
B.V., Dierenkliniek Amersfoort B.V., Dierenkliniek Hengelo B.V., Dierenkliniek Zwolle B.V., Dierenziekenhuis 
Drachten B.V. and Diergeneeskundig Centrum Noord Nederland B.V., which are registered in the Netherlands.

100% of the Ordinary share capital is owned for all equity shareholdings and all are wholly owned.

The registered office for all United Kingdom registered subsidiary undertakings is CVS House, Owen Road, 
Diss, Norfolk IP22 4ER, with the exception of the following companies:

Axiom Veterinary Laboratories Limited
BVCM Limited
Cromlynvets Limited
All Creatures Veterinary Health Centre 
Limited
Keown O’Neill Limited
Precision Histology International Limited The School House, One Eyed Lane, Weybread, Diss, Norfolk IP21 5TT

The Manor House, Brunel Road, Newton Abbot, Devon, TQ12 4PB
19–21 High Street, Strichen, Fraserburgh AB43 6SQ
50 Old Coach Road, Hillsborough, County Down BT26 6PB

14 Anderson Avenue, Limavady, County Londonderry BT49 0TF
11 Church Street, Ballygawley, Co. Tyrone BT70 2HA

The registered office for all Netherlands registered subsidiary undertakings is Postbus 176, 8300 AD Emmeloord. 
The registered office for all Republic of Ireland registered subsidiary undertakings is KPMG, Dockgate, 
Dock Road, Galway, H91 V6RR.

CVS Group plc
Annual Report 2018

55

Strategic reportGovernanceFinancial statements2. Summary of significant accounting policies
Basis of preparation
The consolidated and Company financial statements of CVS Group plc have been prepared in accordance 
with EU-adopted International Financial Reporting Standards (“IFRS”) and International Financial Reporting 
Interpretations Committee (“IFRIC”) interpretations and in line with those provisions of the Companies Act 
2006 applicable to companies reporting under IFRS. The consolidated financial statements have been 
prepared on a going concern basis and under the historical cost convention, except for certain financial 
instruments that have been measured at fair value.

After making enquiries, the Directors have a reasonable expectation that the Group has adequate 
resources to continue in operational existence for the foreseeable future. For this reason, they continue 
to adopt the going concern basis in preparing these financial statements. Further details are provided 
in the Corporate Governance Statement on pages 34 to 36. The accounting policies set out below have, 
unless otherwise stated, been applied consistently to all years presented in these financial statements. 
The accounting policies which follow relate to the Group and are applied by the Company as appropriate.

Critical accounting estimates and judgements
The preparation of financial statements in conformity with IFRS requires management to make 
judgements, estimates and assumptions that affect the application of policies and reported amounts 
of assets and liabilities, income and expenses. The estimates and associated assumptions are based 
on historical experience and various other factors that are believed to be reasonable under the circumstances, 
the results of which form a basis for making the judgements about carrying values of assets and liabilities 
that are not readily apparent from other sources. Due to the inherent uncertainty involved in making 
assumptions and estimates, actual outcomes will differ from those assumptions and estimates. 
The following estimates and judgements have the most significant effect on the amounts recognised 
in the financial statements.

a) Intangibles acquired in business combinations
Determining the value of intangibles (patient data records and customer lists) acquired in business 
combinations requires a critical judgement based on estimated future cash flows expected to arise from 
the intangible assets at a suitable discount rate in order to calculate their present value. EBITDA is used 
as an approximation to cash flow. The EBITDA contained within the acquisition business case is used 
for year one cash flows and beyond this a growth rate is applied based upon a prudent assessment 
of market-specific growth assumptions and an appropriate attrition rate for acquired patients. In addition, 
an estimate of the useful life of the intangible asset has to be made, over which period the cash flows are 
expected to be generated. Details of intangibles acquired through business are provided in note 14 to the 
financial statements.

b) Impairment of intangible assets
Determining whether intangible assets are impaired requires a critical judgement as to whether the carrying 
value of assets can be supported by the future cash flows expected to arise from the patient data records 
and customer lists discounted at a suitable rate in order to calculate their present value. In calculating net 
present value of the future cash flows, certain assumptions are required to be made including management’s 
expectations of growth and discount rates. No impairment charge has been recognised in the year 
(2017: £nil). Further details are provided in note 12 to the financial statements.

c) Impairment of goodwill
Determining whether goodwill is impaired requires the calculation of the value in use of the cash-generating 
units to which goodwill has been allocated. The value-in-use calculation requires a critical judgement 
of the future cash flows expected to arise from the cash-generating unit at a suitable discount rate in 
order to calculate the present value. Details of the impairment review are provided in note 12 to the 
financial statements.

d) Share-based payments
Judgement is required in determining the fair value of shares at the award date. The fair value is calculated 
using valuation techniques which take into account the award’s term, the risk-free interest rate and the 
expected volatility of the market price of the Company’s shares. Judgement and estimation are also required 
to assess the number of options expected to vest. Details of share-based payments and the assumptions 
applied are provided in note 11 to the financial statements.

e) Going concern
The Directors have prepared projections of the Group’s anticipated future results based upon the budget 
for the period to June 2019 and forecasts thereafter. The Directors have concluded that the assumption 
that the Group is a going concern is valid.

f) Determination of discount rates used in business combinations and impairment reviews
The discount rates used in business combinations and impairment reviews are based on the current 
cost of capital of the business adjusted for management’s perception of risk. While management believes 
the discount rates used are the most appropriate rates, a change in these assumptions could result in an 
impairment charge. Details of the discount rates used are provided in note 12 to the financial statements.

Changes in accounting policy and disclosure
Standards, amendments and interpretations adopted by the Group
The Group has not adopted any new and revised standards, amendments and interpretations which have 
been assessed as having financial or disclosure impact on the numbers presented.

Standards and interpretations to existing standards (all of which have yet to be adopted by the EU) 
which are not yet effective and are under review as to their impact on the Group
The following standards and interpretations to existing standards have been published that are mandatory 
for the Group’s accounting periods beginning on or after 1 July 2018 or later periods but which the Group 
has not early adopted:

 • IFRS 9 Financial Instruments (effective 1 January 2018)

 • IFRS 15 Revenue from Contracts with Customers (effective 1 January 2018)

 • IFRS 16 Leases (effective 1 January 2019)

 • IFRIC 22 Foreign Currency Transactions and Advance Consideration (effective 1 January 2018)

 • IFRIC 23 Uncertainty over Income Tax Treatments (effective 1 January 2019)

 • Classification and Measurement of Share-based Payment Transactions (Amendments to IFRS 2) 

(effective 1 January 2018)

 • Annual Improvements to IFRS Standards 2015-2017 Cycle (effective 1 January 2019)

 • Amendments to References to the Conceptual Framework in IFRS Standards (effective 1 January 2020)

56 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 20182. Summary of significant accounting policies continued
Changes in accounting policy and disclosure continued
Standards and interpretations to existing standards (all of which have yet to be adopted by the EU) 
which are not yet effective and are under review as to their impact on the Group continued
The Directors do not expect that the adoption of IFRS 9 and IFRS 15 above will have a material impact on 
the financial statements of the Group in future periods. IFRS 16 will be effective for the Group for the year 
ending June 2020 onwards and will significantly affect the presentation of the Group financial statements. 
All leases with the exception of short-term leases will be recognised within the balance sheet with a 
corresponding liability being the present value of the lease payments. IFRS 16 is also expected to have 
a material impact on key components of the consolidated income statement as operating lease rental 
charges will be replaced by depreciation and finance costs. At the reporting date, the Group has operating 
lease commitments of £54.9m (as disclosed in note 29) on an undiscounted basis. The Group has not yet 
decided which transition approach to apply. 

Basis of consolidation
The consolidated financial statements include the financial information of the Company and its subsidiary 
undertakings as at and for the year ended 30 June 2018.

Subsidiaries are all entities over which the Group has control. The results of companies and businesses 
acquired are included in the consolidated income statement from the date control passes. They are 
deconsolidated from the date that control ceases. On acquisition of a company or business, all assets 
and liabilities that exist at the date of acquisition are recorded at their fair values, reflecting their condition 
at that date. All changes to those assets and liabilities, and the resulting gains and losses, which arise 
after the Group has gained control of the company or business, and that arise after the measurement 
period, are credited or charged to the post-acquisition income statement.

Intra-group transactions and profits are eliminated fully on consolidation. Accounting policies of subsidiaries 
have been aligned to ensure consistency with the policies adopted by the Group.

Segment reporting
Operating segments are reported in a manner consistent with the internal reporting to the chief operating 
decision maker (“CODM”). The CODM has been determined to be the Board of Directors, as it is primarily 
responsible for the allocation of resources to segments and the assessment of the performance of segments. 
The Group has four operating segments: Veterinary Practices, Laboratories, Crematoria and Animed 
Direct. Further details of the Group’s operating segments are provided in note 4 to the financial statements.

Property, plant and equipment
Property, plant and equipment are stated at cost (being the purchase cost, together with any incidental 
costs of acquisition) less accumulated depreciation and any accumulated impairment losses. The assets’ 
residual values and useful lives are reviewed annually, and adjusted as appropriate. Depreciation is provided 
so as to write off the cost of property, plant and equipment, less their estimated residual values, over the 
expected useful economic lives of the assets in equal annual instalments at the following principal rates:

Freehold buildings 

2% straight line

Leasehold improvements 

Straight line over the life of the lease

Fixtures, fittings and equipment 

20%–33% straight line

Motor vehicles 

25% straight line

Freehold land is not depreciated on the basis that it has an unlimited life.

Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as 
appropriate, only when it is probable that future economic benefits associated with the item will flow to 
the Group and the cost of the item can be measured reliably. All other repairs and maintenance are charged 
to the income statement during the financial year in which they are incurred.

Intangible assets
Goodwill
With the exception of the acquisition of CVS (UK) Limited, which was accounted for using the principles 
of merger accounting, all business combinations are accounted for by applying the acquisition method. 
Goodwill arising on acquisitions that have occurred since 1 July 2004 is stated after separate recognition 
of intangible assets and represents the difference between the fair value of the purchase consideration 
and the fair value of the Group’s share of the identifiable net assets of an acquired entity. In respect of 
acquisitions prior to 1 July 2004 goodwill is included on the basis of its deemed cost, which represents 
the amount recorded under previous Generally Accepted Accounting Practice. Goodwill is carried at cost 
less accumulated impairment losses, and is subject to annual impairment testing.

Computer software
Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring 
into use the specific software. These costs are amortised over their estimated useful lives of three years 
and charged to administrative expenses. Costs associated with maintaining computer software programs 
are recognised as an administrative expense as incurred.

Patient data records, customer lists and trade names
Acquired patient data records, customer lists and trade names are recognised as intangible assets at 
the fair value of the consideration paid to acquire them and are carried at historical cost less provisions 
for amortisation and impairment. The fair value attributable to these items acquired through a business 
combination is determined by discounting the expected future cash flows to be generated from that asset 
at the risk-adjusted post-tax weighted average cost of capital for the Group. The residual values are assumed 
to be £nil. Patient data records, customer lists and trade names are reviewed for impairment if conditions 
exist that indicate a review is required. Amortisation is provided so as to write off the cost over the expected 
economic lives of the asset in equal instalments at the following principal rates:

Patient data records and customer lists 

10% per annum

Trade names 

10% per annum

Amortisation is charged to administrative expenses.

Impairment of non-current assets
Assets that have an indefinite useful life are not subject to amortisation but are tested annually 
for impairment. Assets that are subject to amortisation or depreciation are reviewed for impairment 
whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. 
An impairment loss is recognised in the income statement for the amount by which the asset’s carrying 
amount exceeds its recoverable amount.

As permitted by IAS 36 Impairment of Assets for the purposes of assessing impairment, individual 
cash-generating units (“CGUs”) are grouped at a level consistent with the Group’s operating segments. 
Recoverable amounts for CGUs are based on value in use, which is calculated from cash flow projections 
using data from the Group’s latest internal forecasts, being a one-year detailed forecast and extrapolated 
forecasts thereafter, the results of which are approved by the Board. The key assumptions for the 
value-in-use calculations are those regarding discount rates and growth rates.

CVS Group plc
Annual Report 2018

57

Strategic reportGovernanceFinancial statements2. Summary of significant accounting policies continued
Impairment of non-current assets continued
In respect of assets other than goodwill, an impairment loss is reversed if there has been a change in the 
estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent 
that the asset’s carrying amount does not exceed the carrying amount that would have been determined, 
net of depreciation or amortisation, if no impairment loss had been recognised. Impairment losses in 
respect of goodwill are not reversed.

Inventories
Inventories comprise goods held for resale and are stated at the lower of cost and net realisable value 
on a first in, first out basis. Net realisable value is based on estimated selling price less further costs 
expected to be incurred to disposal. Where necessary, provision is made for obsolete, slow moving 
or defective inventory.

Financial instruments
Financial assets and financial liabilities are recognised on the Group’s balance sheet when the Group 
becomes a party to the contractual provisions of the instrument.

a) Trade and other receivables
Trade and other receivables are initially recognised at fair value and subsequently measured at amortised 
cost less provision for impairment. A provision for impairment is established when there is objective 
evidence that the Group will not be able to collect all amounts due according to the original terms of the 
receivables. Significant financial difficulties of the debtor, probability that the debtor will enter bankruptcy 
or financial reorganisation, and default or delinquency in payments (more than 90 days overdue) are 
considered indicators that the trade receivable is impaired. The amount of the provision is the excess 
of the asset’s carrying amount and the present value of estimated future cash flows, discounted at the 
original effective interest rate. The amount of any loss is recognised in the income statement within 
administrative expenses. Subsequent recoveries of amounts previously written off are credited against 
administrative expenses in the income statement.

b) Investments
Gains and losses arising from changes in the fair value of available-for-sale investments in equity instruments 
that have a quoted market price are recognised directly in other comprehensive income until the security 
is disposed of or is determined to be impaired, at which time the cumulative gain or loss previously 
recognised in equity is included in the net result for the year.

In accordance with IAS 39 Financial Instruments: Recognition and Measurement, available-for-sale 
investments in equity instruments that do not have a quoted market price in an active market and whose 
fair value cannot be reliably measured are measured at cost. The Group assesses at each balance sheet 
date whether there is objective evidence that a financial asset or a group of financial assets is impaired.

Dividends on an available-for-sale equity instrument are recognised in the income statement when the 
Group’s right to receive payment is established.

In the Company’s financial statements, investments in subsidiary undertakings are initially stated at cost. 
Provision is made for any permanent impairment in the value of these investments.

c) Financial liabilities and equity
Financial liabilities and equity instruments are classified according to the substance of the contractual 
arrangements entered into. Financial liabilities are obligations to pay cash or other financial assets and 
are recognised when the Group becomes a party to the contractual provisions of the instrument. Financial 
liabilities are recorded initially at fair value and subsequently at amortised cost using the effective interest 
method, with interest related charges recognised as an expense in finance cost in profit or loss. A financial 
liability is derecognised only when the obligation is extinguished. An equity instrument is any contract that 
gives a residual interest in the assets of the Group after deducting all of its liabilities.

d) Interest-bearing borrowings
Interest-bearing bank loans and overdrafts are initially recorded as the proceeds received, net of associated 
transaction costs. Subsequent to initial recognition, interest-bearing borrowings are stated at amortised 
cost with any difference between cost and redemption value being recognised in the income statement 
over the period of the borrowings using the effective interest method. Borrowings are classified as current 
liabilities unless the Group has an unconditional right to defer settlement of the liability for at least twelve 
months after the balance sheet date.

e) Trade and other payables
Trade and other payables are not interest bearing and are stated at their amortised cost.

f) Equity instruments
Equity instruments issued by the Company are recorded at the proceeds received, net of direct issue costs.

g) Derivative financial instruments and hedging activities
The Group uses derivative financial instruments to hedge its exposure to interest rate risks arising from 
financing activities. The Group does not hold or issue derivative financial instruments for trading purposes; 
however, if derivatives do not qualify for hedge accounting they are accounted for as such.

Derivative financial instruments are recognised and stated at fair value. The fair value of derivative financial 
instruments is determined by reference to market values for similar financial instruments, by discounted 
cash flows, or by the use of option valuation models. The fair value of interest rate swap arrangements is 
calculated as the present value of the estimated future cash flows. Where derivatives do not qualify for hedge 
accounting, any gains or losses on remeasurement are immediately recognised in the income statement.

Where derivatives qualify for hedge accounting, recognition of any resultant gain or loss depends on the 
nature of the hedge relationship and the item being hedged.

The Group documents at the inception of the transaction the relationship between hedging instruments 
and hedged items, as well as its risk management objectives and strategy for undertaking various hedging 
transactions. The Group also documents its assessment, both at hedge inception and on an ongoing basis, 
of whether or not the derivatives that are used in hedging transactions are highly effective in offsetting 
changes in cash flows of hedged items.

The full fair value of a hedging derivative is classified as a non-current asset or liability when the remaining 
maturity of the hedged item is more than twelve months and as a current asset or liability when the remaining 
maturity of the hedged item is less than twelve months.

58 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 20182. Summary of significant accounting policies continued
Financial instruments continued
(g) Derivative financial instruments and hedging activities continued
Cash flow hedging
Derivative financial instruments are classified as cash flow hedges when they hedge the Group’s exposure 
to variability in cash flows that are either attributable to a particular risk associated with a recognised asset 
or liability, or a highly probable forecasted transaction.

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow 
hedges is recognised in other comprehensive income. The gain or loss relating to the ineffective portion is 
recognised immediately in the income statement where material. Amounts accumulated in equity are recycled 
in the income statement in the periods when the hedged item affects the income statement. The classification 
of the effective portion when recognised in the income statement is the same as the classification of the 
hedged transaction. Any element of the remeasurement of the derivative instrument which does not meet 
the criteria for an effective hedge is recognised immediately in the income statement within finance costs.

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge 
accounting, any cumulative gain or loss existing in equity at that time remains in equity and is recognised 
in the income statement when the forecast transaction is ultimately recognised in the income statement. 
When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was reported 
in equity is immediately transferred to the income statement.

Cash and cash equivalents
Cash and cash equivalents comprise cash balances and deposits with maturities of three months or less 
from inception. Bank overdrafts that are repayable on demand and form an integral part of the Group’s 
cash management are included as a component of cash and cash equivalents for the purposes of the 
cash flow statement.

Current and deferred income tax
The tax expense represents the sum of the current tax payable and deferred tax.

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as 
reported in the income statement because it excludes some items of income or expense that are taxable 
or deductible in other years and it further excludes items that are never taxable or deductible. The Group’s 
liability for current tax is calculated on the basis of tax laws and tax rates that have been enacted or 
substantively enacted by the balance sheet date. Management periodically evaluates positions taken in 
tax returns with respect to situations in which applicable tax regulation is subject to interpretation and 
establishes provisions where appropriate on the basis of amounts expected to be paid to the tax authorities.

Deferred income tax is provided in full, using the liability method, on temporary differences arising 
between the tax bases of assets and liabilities and their carrying amounts in the consolidated financial 
statements. However, deferred income tax is not accounted for if it arises from initial recognition of an 
asset or liability in a transaction other than a business combination that at the time of the transaction 
affects neither accounting nor taxable profit or loss. Deferred income tax is determined using tax rates 
(and laws) that have been enacted or substantively enacted by the balance sheet date and are expected to 
apply when the related deferred income tax asset is realised or the deferred income tax liability is settled.

Where the intrinsic value of a share option exceeds the fair value, the corresponding deferred tax on the 
excess is recognised directly in equity.

Deferred income tax assets are recognised to the extent that it is probable that future taxable profit will 
be available against which the temporary differences can be utilised.

Revenue
Revenue represents amounts receivable from customers for veterinary services, related veterinary 
products, laboratory diagnostic services, the sale of products on-line and crematoria services provided 
during the year. Revenue is recognised to the extent that it is probable that the economic benefits will flow 
to the Group and the revenue can be reliably measured. The revenue recognition point is when a diagnostic 
laboratory test, a veterinary consultation, a veterinary procedure or a cremation is completed. Sales of goods 
are recognised when goods are dispatched and title has passed; for example, on-line sales are recognised 
when the goods are dispatched from the warehouse. Revenue is measured at the fair value of the 
consideration received or receivable, excluding value added tax and discounts.

Members of customer loyalty schemes, for example the Healthy Pet Club, pay annual or monthly 
subscription fees and receive preventative consultations and treatments over a twelve-month period. 
The monthly subscription fees are spread evenly over the twelve-month period whereas the services and 
drugs provided to the customer do not evenly match this profile. Appropriate adjustments are made through 
deferred and accrued income to recognise revenue when the underlying service has been performed. 
Revenue is recognised net of a provision to reflect cancellations as a result of animal deaths due to our 
policy not to invoice our customers in such an event. The provision is calculated based on historical 
membership cancellation data. All other cancellations are accounted for as an impairment of receivables 
within administration expenses. Our accounting policy for other cancellations was revised in the previous 
year; the impact on revenue and profit is not material and therefore the change in policy has not been 
accounted for as a prior year adjustment.

Out-of-hours consultations and procedures provided by third parties are not recorded as revenue. The work 
is completed by the third party and the third-party provider invoices the customer. CVS does not act as 
principal or agent in this transaction.

Pet Medic Recruitment principally sources locum clinical staff for the Veterinary Practices Division. 
Revenue is therefore intra-division and eliminated on consolidation within the Veterinary Practices Division.

Rebates received from manufacturers
Rebates received from drug and consumable manufacturers in respect of CVS purchases are deducted 
from the purchase price within cost of sales.

Rebates negotiated on behalf of our buying group members, MiVetClub and VetShare, are recorded on the 
Group’s balance sheet as a receivable and the corresponding liability for the rebate due to the member is 
recorded as a payable. The commission receivable by the Group is recorded as revenue in the income 
statement at the point at which the buying Group member purchases the drugs and consumables.

CVS Group plc
Annual Report 2018

59

Strategic reportGovernanceFinancial statements2. Summary of significant accounting policies continued
Leases
Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks 
and rewards of ownership to the lessee. All other leases are classified as operating leases. Assets held 
under finance leases are recognised as assets of the Group at their fair value or, if lower, at the present 
value of the minimum lease payments, each determined at the inception of the lease. The corresponding 
liability is included in the balance sheet as a finance lease obligation. Lease payments are apportioned 
between finance charges and reduction of the lease obligations so as to achieve a constant rate of interest 
on the remaining balance of the liability. Finance charges are charged to the income statement. The property, 
plant and equipment acquired under finance leases are depreciated over the shorter of the useful 
economic life of the asset and the lease term.

Rentals payable under operating leases are charged to the income statement on a straight line basis over 
the term of the relevant lease. Benefits received and receivable as an incentive to sign an operating lease 
are similarly spread on a straight line basis over the lease term.

Share-based payments
Certain employees of the Group receive part of their remuneration in the form of share-based 
payment transactions, whereby employees render services in exchange for shares or rights over 
shares (equity-settled transactions).

The fair values of equity-settled transactions are measured indirectly at the dates of grant using  
Black-Scholes option pricing models, taking into account the terms and conditions upon which the 
awards are granted. The fair value of share-based payments under such schemes is expensed on a 
straight line basis over the vesting period, based on the Group’s estimate of shares that will eventually 
vest and adjusted at each reporting date for the effect of non-market-based vesting conditions. The fair 
value of options awarded to employees of subsidiary undertakings is recognised as a capital contribution 
and recorded in investments on the Company balance sheet.

Foreign currency translation
Functional and presentational currency
The individual financial statements of each Group company are presented in the currency of the primary 
economic environment in which it operates (its functional currency). For the purpose of the consolidated 
financial statements, the results and financial position of each Group company are expressed in Sterling, 
which is the functional currency of the Company, and the presentation currency for the consolidated 
financial statements, rounded to the nearest £0.1m.

In preparing the financial statements of the individual companies, transactions in currencies other than the 
entity’s functional currency (foreign currencies) are recognised at the rates of exchange prevailing on the 
dates of the transactions. At each balance sheet date, monetary assets and liabilities that are denominated 
in foreign currencies are retranslated at the rates prevailing at that date. Non-monetary items carried at fair 
value that are denominated in foreign currencies are translated at the rates prevailing at the date when the 
fair value was determined. Non-monetary items that are measured in terms of historical cost in a foreign 
currency are not retranslated.

Exchange differences are recognised in profit or loss in the period in which they arise.

For the purpose of presenting consolidated financial statements, the assets and liabilities of the Group’s 
foreign operations are translated at exchange rates prevailing on the balance sheet date. Income and expense 
items are translated at the average exchange rates for the period, unless exchange rates fluctuate significantly 
during that period, in which case the exchange rates at the date of transactions are used. Exchange differences 
arising, if any, are recognised in other comprehensive income and accumulated in a separate component 
of equity (attributed to non-controlling interests as appropriate).

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets 
and liabilities of the foreign entity and translated at the closing rate. The Group has elected to treat 
goodwill and fair value adjustments arising on acquisitions before the date of transition to IFRS as 
Sterling-denominated assets and liabilities. Exchange differences arising are recognised in other 
comprehensive income.

Retirement benefit costs
The Group makes contributions to stakeholder and employee personal pension defined contribution 
schemes in respect of certain employees. The Group has no further payment obligations once the 
contributions have been paid. The contributions are recognised as an employee benefit expense in the 
period to which they relate. Prepaid contributions are recognised as an asset to the extent that a cash 
refund or a reduction in the future payments is available.

Financing costs
Financing costs comprise interest payable on borrowings, debt finance costs and gains and losses 
on derivative financial instruments that are recognised in the income statement.

Interest expense is recognised in the income statement as it accrues, using the effective interest method.

Use of non-GAAP measures
Adjusted EBITDA, adjusted profit before tax (“adjusted PBT”) and adjusted EPS
The Directors believe that adjusted EBITDA, adjusted PBT and adjusted EPS provide additional useful 
information for shareholders on performance. These measures are used for internal performance analysis. 
These measures are not defined by IFRS and therefore may not be directly comparable with other companies’ 
adjusted measures. It is not intended to be a substitute for, or superior to, IFRS measurements of profit or 
earnings per share.

Adjusted EBITDA is calculated by reference to profit before income tax, adjusted for interest (net finance 
expense), depreciation, amortisation and costs relating to business combinations.

Adjusted profit before income tax is calculated as profit on ordinary activities before amortisation, taxation, 
costs relating to business combinations and exceptional items.

Adjusted earnings per share is calculated as adjusted profit before income tax less applicable taxation 
divided by the weighted average number of Ordinary shares in issue in the period.

Like-for-like sales
Like-for-like sales comprise the revenue generated from all operations compared to the prior year. 
Revenue is included in the like-for-like calculation with effect from the month in which it was acquired 
in the previous year; for example, for a practice acquired in September 2016, revenue is included from 
September 2017 in the like-for-like revenue calculation.

60 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 20182. Summary of significant accounting policies continued
Share premium
The share premium reserve comprises the premium received over the nominal value of shares issued.

Excluding the impact of the interest rate swap arrangement, bank borrowings bear interest at 1.45% to 
2.7% above LIBOR. The applicable interest rate is dependent upon the net debt to EBITDA ratio. During the 
year the bank borrowings carried a rate averaging 1.87% above LIBOR.

Capital redemption reserve
Upon cancellation of redeemable Preference shares on redemption, a capital redemption reserve was 
created representing the nominal value of the shares cancelled. This is a non-distributable reserve.

Merger reserve
The merger reserve resulted from the acquisition of CVS (UK) Limited and represents the difference 
between the value of the shares acquired (nominal value plus related share premium) and the nominal 
value of the shares issued.

Profit for the financial year
As permitted by Section 408 of the Companies Act 2006 the Company has elected not to present its own 
profit and loss account or statement of comprehensive income for the year. The profit attributable to the 
Company is disclosed in the footnote to the Company’s balance sheet.

3. Financial risk management
Financial risk factors
The Group’s activities expose it to a variety of financial risks: market risk (being interest rate risk and other 
price risks), credit risk and liquidity risk. The Group’s overall risk management programme focuses on the 
unpredictability of financial markets and seeks to minimise potential adverse effects on the Group’s financial 
performance. The Group uses derivative instruments to manage its exposure to interest rate movements. 
It is not the Group’s policy to actively trade in derivatives.

Given the size of the Group, the Board monitors financial risk management. The policies set by the Board 
of Directors are implemented by the Group’s finance department.

a) Market risk
i) Foreign exchange currency rate risk
The Group has very limited exposure to foreign exchange risk as substantially all of its transactions are 
denominated in the Company’s functional currency of Sterling. The Group has a policy to minimise foreign 
exchange currency rate risk through the regular monitoring of foreign currency flows. Currency exposures 
are reviewed regularly and all significant foreign exchange transactions are approved by Group management. 
The Group does not currently hedge any foreign currency transactions but continues to keep this policy 
under review.

ii) Cash flow and fair value interest rate risk
The Group has interest-bearing assets and liabilities. The Group’s income and operating cash inflows are 
substantially independent of changes in market interest rates. The Group’s interest rate risk arises from 
long-term borrowings. Borrowings issued at variable rates expose the Group to cash flow interest rate risk.

At the year end, the Group had interest hedging arrangements in place covering £40.0m of debt. This allows 
the Group to minimise its exposure to significant interest rate increases whilst enabling the Group to take 
advantage of interest rate reductions. The strategy for undertaking the hedge is to match the loan liability 
with a coterminous derivative that allows interest to float within an agreed range and thereby limits the 
cash flow exposure relating to interest.

At 30 June 2018, the Group has considered the impact of movements in interest rates over the past 
year and has concluded that a 1% movement is a reasonable benchmark. At 30 June 2018, if interest 
rates on Sterling-denominated borrowings had been 1% higher or lower, with all other variables held 
constant, post-tax profit and the movement in net assets for the year would have been approximately  
£1.0m (2017: £1.0m) lower or higher, mainly as a result of the movement in interest rates on the floating 
rate borrowings, net of the hedging derivative instrument in place.

b) Credit risk
The Group has no significant concentrations of credit risk. The Group’s principal financial assets are 
cash and bank balances, and trade and other receivables. A large number of receivables are very small; 
therefore, there is not any concentration of credit risk in a single counterparty or group of counterparties 
with similar characteristics.

The credit risk on liquid funds and derivative financial instruments is limited because the counterparties 
are banks with high credit ratings assigned by international credit rating agencies.

Concentrations of credit risk with respect to trade receivables are limited due to the Group’s diverse 
customer base. The Group also has in place procedures that require appropriate credit checks on 
potential customers before sales, other than on a cash basis, are made. Customer accounts are also 
monitored on an ongoing basis and appropriate action is taken where necessary to minimise any credit 
risk. The Directors therefore believe there is no further credit risk provision required in excess of normal 
provision for impaired receivables.

Group management monitors the ageing of receivables which are more than one month overdue and debtor 
days on a regular basis. At 30 June 2018 gross trade receivables amounted to 6.6% of revenue for the year 
(2017: 5.8%). Of these gross trade receivables, 52.9% (2017: 48.0%) were more than one month overdue.

The maximum exposure to credit risk at 30 June 2018 is the fair value of each class of receivable as 
disclosed in note 17 to the financial statements.

c) Liquidity risk
Prudent liquidity risk management implies maintaining sufficient cash and marketable securities and 
the availability of funding through an adequate amount of committed credit facilities. The Group actively 
maintains cash balances and a mix of long-term and short-term finance facilities that are designed to 
ensure the Group has sufficient available funds for operations and acquisitions. Management monitors 
rolling forecasts of the Group’s liquidity reserve on the basis of expected cash flow. The table below 
summarises the remaining contractual maturity for the Group’s financial liabilities. The amounts shown 
are the contractual undiscounted cash flows, which include interest, analysed by contractual maturity. 
When the amount payable or receivable is not fixed, the amount disclosed has been determined by 
reference to the projected interest rates as illustrated by the yield curves existing at the reporting date.

The Group’s revolving credit facility (“RCF”) is utilised on 30-day terms; however, the RCF is available for 
utilisation until November 2021, and therefore the liability is included in due in more than three years but 
not more than five years.

CVS Group plc
Annual Report 2018

61

Strategic reportGovernanceFinancial statements3. Financial risk management continued
Financial risk factors continued
c) Liquidity risk continued

30 June 2018

Non-derivative financial liabilities
Borrowings
Trade and other payables (excluding 
social security and other taxes) 
(note 20)
Derivative contracts
Interest rate swap arrangements

30 June 2017

Non-derivative financial liabilities
Borrowings
Trade and other payables (excluding 
social security and other taxes) 
(note 20)
Derivative contracts
Interest rate swap arrangements

In more than
one year but
not more than
two years
£m

In more than
two years but
not more than
three years
£m

In more than
three years
but not more
than five years
£m

In less than
one year
£m

Total
£m

84.0

84.0

—

43.1

—

43.1

—

—

—

—

—

—

—

—

—

—

84.0

In more than
one year but
not more than
two years
£m

In more than
two years but
not more than
three years
£m

In more than
three years
but not more
than five years
£m

In less than
one year
£m

43.1

—

127.1

Total
£m

3.1

38.7

—

41.8

—

—

—

—

—

—

—

—

—

—

104.5

38.7

—

146.3

Capital risk management
The Group’s policy is to maintain a strong capital base, defined as bank facilities plus total shareholders’ 
equity, so as to maintain investor, creditor and market confidence and to sustain future development 
of the business. Within this overall policy, the Group seeks to maintain an optimum capital structure by 
a mixture of debt and retained earnings.

The bank facilities include both financial and non-financial covenants. There have been no breaches 
of the terms of the respective loan agreements, breaches of covenants or defaults during the current 
or comparative years.

Funding needs are reviewed periodically and also each time a significant acquisition is made. A number 
of factors are considered which include the net debt/adjusted EBITDA ratio, future funding needs (usually 
potential acquisitions) and Group banking arrangements.

62 CVS Group plc

Annual Report 2018

Net debt (note 26)
Adjusted EBITDA (note 4)

Ratio

2018
£m

69.0
47.6

1.44

2017
£m

100.0
42.1

2.38

The ratio above is calculated based upon EBITDA disclosed in the Annual Report. The actual ratio calculated 
for the bank covenants takes account of a twelve-month EBITDA adjustment for businesses acquired; 
therefore, the ratio for the purposes of the bank covenants is 1.4.

There were no changes to the Group’s approach to capital management during the year.

The primary sources of funding for the Group are internally generated cash and syndicated borrowings. 
The Group’s £5.0m working capital facility and £68.0m of the £85.0m revolving credit facility were undrawn 
at 30 June 2018.

Fair value measurement
The following table presents the Group’s financial assets and liabilities that are measured at fair value 
at 30 June 2018 by level of fair value hierarchy:

 • quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1);

 • inputs other than quoted prices included within level 1 that are observable for the asset or liability, 

either directly (that is, as prices) or indirectly (that is, derived from prices) (level 2); and

Assets
Available-for-sale financial assets 
(note 15)
Liabilities
Derivative financial instruments 
(interest rate swap arrangements) 
(note 16)

30 June 2018

30 June 2017

Level 1
£m

Level 2
£m

Total
£m

Level 1
£m

Level 2
£m

Total
£m

0.1

—

0.1

0.1

—

—

— 

—

—

—

0.1

—

4. Segmental reporting
The operating segments are based on the Group’s management and internal reporting structure 
and monitored by the Group’s CODM. Inter-segment pricing is determined on an arm’s length basis.

Segment results, assets and liabilities include items directly attributable to a segment as well as 
those that can be allocated on a reasonable basis. Unallocated items comprise mainly interest-bearing 
borrowings and associated costs, taxation related assets and liabilities, costs relating to business 
combinations, and Head Office salary and premises costs.

104.5

107.6

 • inputs for the asset or liability that are not based on observable market data (that is, unobservable 

inputs) (level 3).

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 2018Veterinary
Practices
£m

247.9
28.1
44.7
232.6
(59.7)

28.1
—
4.7
10.1
1.8

44.7

Laboratories
£m

Crematoria
£m

16.3
2.9
3.6
13.8
(4.2)

2.9
—
0.7
—
—

3.6

6.3
1.9
2.1
8.0
(1.3)

1.9
—
0.2
—
—

2.1

Animed
Direct
£m

13.0
0.6
0.7
6.0
(5.1)

0.6
—
0.1
—
—

0.7

Head
Office
£m

(11.7)
(19.0)
(9.0)
2.3
(104.4)

(19.0)
2.7
0.2
5.9
1.2

(9.0)

4. Segmental reporting continued
The business operates predominantly in the UK. It performs a small amount of laboratory work for 
Europe-based clients and Animed Direct Limited distributes a small quantity of goods to European 
countries. In accordance with IFRS 8 Operating Segments, no segmental results are presented for trade 
with European clients as these are not reported separately for management reporting purposes and are 
not considered material for separate disclosure.

Revenue comprises £240.5m of fees and £86.8m of goods (2017: £201.9m and £69.9m, respectively).

Operating segments
The Group is split into four operating segments (Veterinary Practices Division, Laboratories Division, 
Crematoria Division and Animed Direct) and a centralised support function (Head Office) for business 
segment analysis. In identifying these operating segments, management generally follows the Group’s 
service lines representing its main products and services.

Each of these operating segments is managed separately as each segment requires different specialisms, 
marketing approaches and resources. Intra-group sales eliminations are included within the Head Office 
segment. Head Office includes costs relating to the employees, property and other overhead costs associated 
with the centralised support function together with finance costs arising on the Group’s borrowings.

Year ended 30 June 2018

Revenue
Profit/(loss) before income tax
Adjusted EBITDA
Total assets
Total liabilities

Reconciliation of adjusted EBITDA
Profit/(loss) before income tax
Finance expense
Depreciation
Amortisation
Costs relating to business combinations

Adjusted EBITDA

Veterinary
Practices
£m

Laboratories
£m

Crematoria
£m

297.5
29.3
50.1
283.0
(67.2)

29.3
0.1
6.8
12.2
1.7

50.1

17.9
3.3
3.9
14.9
(2.2)

3.3
— 
0.6
— 
— 

3.9

6.6
1.9
2.3
10.0
(1.1)

1.9
— 
0.4
— 
— 

2.3

Animed
Direct
£m

18.8
1.2
1.2
8.5
(6.6)

1.2
— 
— 
— 
— 

1.2

Head
Office
£m

(13.5)
(21.6)
(9.9)
2.6
(84.2)

(21.6)
3.5
0.2
6.2
1.8

(9.9)

Group
£m

327.3
14.1
47.6
319.0
(161.3)

14.1
3.6
8.0
18.4
3.5

47.6

Year ended 30 June 2017

Revenue
Profit/(loss) before income tax
Adjusted EBITDA
Total assets
Total liabilities

Reconciliation of adjusted EBITDA
Profit/(loss) before income tax
Finance expense
Depreciation
Amortisation
Costs relating to business combinations

Adjusted EBITDA

5. Finance expense

Interest expense, bank loans and overdraft
Amortisation of debt arrangement fees

Finance expense

6. Expenses by nature

Amortisation and impairment of intangible assets 
Depreciation of property, plant and equipment
Employee benefit expenses 
Cost of inventories recognised as an expense (included in cost of sales)
Repairs and maintenance expenditure on property, plant and equipment
Trade receivables impairment charge
Operating lease rentals payable
Other expenses

Total cost of sales and administrative expenses

Group
£m

271.8
14.5
42.1
262.7
(174.7)

14.5
2.7
5.9
16.0
3.0

42.1

2017
£m

2.3
0.4

2.7

2017
£m

16.0
5.9
127.7
48.5
3.4
0.6
12.6
39.9

254.6

2018
£m

3.2
0.4

3.6

2018
£m

18.4
8.0
148.5
62.6
4.0
1.4
14.3
52.4

309.6

CVS Group plc
Annual Report 2018

63

Strategic reportGovernanceFinancial statements6. Expenses by nature continued
Services provided by the Company’s auditor and associates
During the year the Group obtained the following services from the Company’s auditor at costs 
as detailed below:

8. Directors’ remuneration and key management compensation

2018
£’000

2017
£’000

Salaries and other short-term employee benefits
Company contributions to money 
purchase schemes

Highest paid Director

Directors’ emoluments

2018
£m

0.4

0.1

0.5

2017
£m

0.7

0.1

0.8

2018
£m

0.9

0.1

1.0

2017
£m

1.3

0.1

1.4

Audit services
Fees payable to the Group’s auditor for the audit of the parent company 
and consolidated financial statements
Other services
The audit of the Company’s subsidiaries pursuant to legislation
All other services 

7. Employee benefit expense and numbers
Group

Employee benefit expense for the Group

Wages and salaries
Social security costs
Other pension costs (note 30)
Share-based payments (note 11)

31

228
—

259

2018
£m

133.4
12.0
1.8
1.3

148.5

30

155
7

192

2017
£m

115.0
10.1
1.1
1.5

127.7

Employee benefit expense included within cost of sales is £109.0m (2017: £90.0m). The balance is 
recorded within administrative expenses.

The average monthly number of people employed by the Group (including Executive Directors) during the 
year, analysed by category, was as follows:

Veterinary surgeons and pathologists
Nurses, practice ancillaries and technicians
Crematorium staff
Central support

2018
Number

1,419
3,956
78
189

5,642

2017
Number

1,153
3,421
77
190

4,841

The Company has no employees, other than the Directors. The Directors received remuneration in respect 
of their services to the Company from a subsidiary company.

64 CVS Group plc

Annual Report 2018

Retirement benefits are accruing to one Director (2017: one) under a personal pension plan. 
The remuneration of the Executive Directors amounting to £0.8m (2017: £1.3m) is borne by the 
subsidiary company CVS (UK) Limited, without recharge. The remuneration of the Non-Executive Directors 
amounting to £0.2m (2017: £0.1m) is borne by the subsidiary company CVS (UK) Limited and recharged 
to the Company.

Share options
Under the Company’s SAYE schemes the Directors have the following options at the balance sheet date:

SAYE
scheme

Date of
grant

Earliest exercise
date and vesting date

N Perrin

SAYE9

25 November 2016

1 January 2020

Exercise
price

790p

Number of
shares

318

Shares awarded to Executive Directors under the Long Term Incentive Plans (“LTIPs”) as at the balance 
sheet date are as follows:

S Innes
S Innes
S Innes
S Innes
N Perrin
N Perrin
N Perrin
N Perrin

LTIP

LTIP8
LTIP9
LTIP10
LTIP11
LTIP8
LTIP9
LTIP10
LTIP11

Date of
grant

Market price
on date of grant

Earliest exercise
date and vesting date

Number of
shares

24 September 2014
24 September 2015
20 December 2016
17 January 2018
24 September 2014
24 September 2015
20 December 2016
17 January 2018

352p
699p
1,067p
1,031p
352p
699p
1,067p
1,031p

30 June 2017
30 June 2018
30 June 2019
30 June 2020
30 June 2017
30 June 2018
30 June 2019
30 June 2020

88,169
57,000
40,000
40,000
53,570
29,500
25,000
20,800

The exercise price for all shares is 0.2p.

LTIP8 was exercised in the year; see the Remuneration Committee Report on page 42 for further details.

Further details of the above schemes are included in the Remuneration Committee Report on pages 37 to 42.

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 20188. Directors’ remuneration and key management compensation continued
Key management compensation
Key management is considered to be those on the Executive Committee (being the Executive Directors 
and other senior management) and the Non-Executive Directors. The employment costs of key management 
are as follows:

Salaries and other short-term employee benefits
Post-employment benefits
Share-based payments

2018
£m

2.0
0.1
0.9

3.0

9. Income tax expense
a) Analysis of income tax expense recognised in the income statement

Current tax expense
UK corporation tax
Adjustments in respect of previous years

Total current tax charge

Deferred tax expense
Origination and reversal of temporary differences
Adjustments in respect of previous years
Effect of tax rate change on opening deferred tax balance

Total deferred tax credit (note 22)

Total income tax expense

2018
£m

5.9
(0.1)

5.8

(2.5)
0.7
(0.6)

(2.4)

3.4

2017
£m

2.7
0.1
1.3

4.1

2017
£m

4.8
(0.1)

4.7

(1.6)
0.3
(0.4)

(1.7)

3.0

Factors affecting the current tax charge
UK corporation tax is calculated at 19.0% (2017: 19.8%) of the estimated assessable profit for the year.

b) Reconciliation of effective income tax charge
The tax on the Group’s profit before tax differs from the theoretical amount that would arise using the 
weighted average tax rate applicable to profits of the consolidated entities as follows:

Profit before tax
Effective tax charge at 19.0% (2017: 19.8%)
Effects of:

Expenses not deductible for tax purposes
Effect of tax rate change on opening deferred tax balance

  Adjustments to deferred tax charge in respect of previous years
  Adjustments to current tax charge in respect of previous years

Total income tax expense

2018
£m

14.1
2.7

0.6
(0.6)
0.8
(0.1)

3.4

2017
£m

14.5
2.9

0.4
(0.5)
0.3
(0.1)

3.0

The main rate of corporation tax will reduce from 19% to 17% from 1 April 2020. This change had been 
substantively enacted at the balance sheet date and, therefore, it is reflected in these financial statements.

10. Earnings per Ordinary share
a) Basic
Basic earnings per Ordinary share is calculated by dividing the profit after taxation by the weighted average 
number of shares in issue during the year.

Earnings attributable to Ordinary shareholders (£m)

Weighted average number of Ordinary shares in issue

Basic earnings per share (p per share)

2018

10.7

2017

11.5

66,369,383

62,105,419

16.0

18.5

b) Diluted
Diluted earnings per share is calculated by adjusting the weighted average number of Ordinary shares 
outstanding to assume conversion of all dilutive potential Ordinary shares. The Company has potentially 
dilutive Ordinary shares, being the contingently issuable shares under the Group’s LTIP schemes and SAYE 
schemes. For share options, a calculation is undertaken to determine the number of shares that could 
have been acquired at fair value (determined as the average annual market share price of the Company’s 
shares) based on the monetary value of the subscription rights attached to outstanding share options. 
The number of shares calculated as above is compared with the number of shares that would have been 
issued assuming the exercise of the share options.

CVS Group plc
Annual Report 2018

65

Strategic reportGovernanceFinancial statements 
 
10. Earnings per Ordinary share continued
(b) Diluted continued

Earnings attributable to Ordinary shareholders (£m)

Weighted average number of Ordinary shares in issue
Adjustment for contingently issuable shares – LTIPs
Adjustment for contingently issuable shares – SAYE schemes

2018

10.7

2017

11.5

66,369,383
259,505
98,081

62,105,419
398,654
549,732

Weighted average number of Ordinary shares for diluted earnings per share

66,726,969

63,053,805

Diluted earnings per share (p per share)

15.9

18.2

Non-GAAP measure: adjusted earnings per share
Adjusted earnings per Ordinary share is calculated as adjusted profit before income tax less applicable 
taxation divided by the weighted average number of Ordinary shares in issue in the period.

Earnings attributable to Ordinary shareholders
Add back taxation

Profit before taxation
Adjustments for:
  Amortisation (note 12)
  Costs relating to business combinations (note 4)

Adjusted profit before income tax
Tax charge amended for the above adjustments

2018
£m

10.7
3.4

14.1

18.4
3.5

36.0
(7.8)

2017
£m

11.5
3.0

14.5

16.0
3.0

33.5
(6.9)

Adjusted profit after income tax and earnings attributable to owners 
of the parent

28.2

26.6

Weighted average number of Ordinary shares in issue 
Weighted average number of Ordinary shares for diluted earnings per share

66,369,383
66,726,969

62,105,419
63,053,805

Adjusted earnings per share

Diluted adjusted earnings per share

Pence

42.4p

42.1p

Pence

42.8p

42.2p

Details of the share options outstanding during the year under the LTIP schemes are as follows:

Outstanding at 1 July 2017
Granted during the year
Forfeited during the year
Exercised during the year*
Outstanding at 30 June 2018

Exercisable at 30 June 2018

July 2017 
scheme (“LTIP11”)
 Number of 
share awards

July 2016
scheme (“LTIP10”)
Number of
share awards

July 2015
scheme (“LTIP9”)
Number of
share awards

July 2014
scheme (“LTIP8”)
Number of
share awards

—
115,654
—
—

115,654

—

136,747
—
(16,111)
—

120,636

—

146,000
—
—
—

146,000

146,000

243,205
—
—
(243,205)

—

—

*  The weighted average share price at the date of exercise was £10.15.

Options are exercisable at 0.2p per share. The weighted average exercise price is 0.2p at the beginning 
and end of the period.

The options outstanding at the year end under LTIP11, LTIP10 and LTIP9 have a weighted average 
remaining contractual life of two years, one year and nil years, respectively.

The share-based payment charge for the year in respect of the options issued under the LTIP schemes 
amounted to £0.8m (2017: £1.1m) and has been charged to administrative expenses. National Insurance 
contributions amounting to £0.1m (2017: £0.5m) have been accrued in respect of the LTIP scheme 
transactions and are treated as cash-settled transactions.

Further details of the above schemes are included in the Remuneration Committee Report on pages 37 to 42.

Save As You Earn (“SAYE”)
The Group operates an incentive scheme for all employees, the CVS Group SAYE plan, an HM Revenue & 
Customs-approved scheme. The SAYE7 scheme was opened for subscription in December 2014 (with 
options granted in January 2015), the SAYE8 scheme was opened for subscription in December 2015 (with 
options granted in January 2016), the SAYE9 scheme was opened for subscription in December 2016 (with 
options granted in January 2017) and the SAYE10 scheme was opened for subscription in December 2017 
(with options granted in January 2018). Under the SAYE schemes awards have been made at a 20% discount 
for SAYE7 and SAYE8; SAYE9 and SAYE10 were at a 10% discount of the closing mid-market price on date of 
invitation, vesting over a three-year period. There are no performance conditions attached to the SAYE scheme. 
Details of the share options outstanding during the year under the SAYE schemes are as follows:

11. Share-based payments
Long Term Incentive Plans (“LTIPs”)
The Group operates an incentive scheme for certain Senior Executives, the CVS Group Long Term 
Incentive Plan (“LTIP”).

Under the LTIP scheme awards are made at an effective nil cost, vesting over a three-year performance 
period conditional upon the Group’s earnings per share growth, as adjusted for amortisation of intangibles, 
exceptional items and fair value adjustments in respect of derivative instruments and available-for-sale assets 
over the same period. The LTIP scheme arrangements are equity settled.

Outstanding at 1 July 2017
Granted during the year
Forfeited during the year 
Exercised during the year*
Outstanding at 30 June 2018

Exercisable at 30 June 2018

SAYE10
Number of
share awards

SAYE9
Number of
share awards

SAYE8
Number of
share awards

SAYE7
Number of
share awards

—
294,998
(22,615)
—

192,463
—
(24,691)
(258)

198,678
—
(20,689)
(1,918)

272,383

167,514

176,071

—

—

—

625,986
7,636
—
(633,622)

—

—

*  The weighted average share price at the date of exercise was £9.46.

66 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 201811. Share-based payments continued
Save As You Earn (“SAYE”) continued
Options are exercisable at 1,257p for the SAYE10 scheme, 790p for the SAYE9 scheme and 536p per share 
for the SAYE8 scheme.

The weighted average exercise price at the beginning of the period for the options outstanding was £6.47 
and end of the period was £9.37.

The options outstanding at the year end under the SAYE10, SAYE9 and SAYE8 schemes have a weighted 
average remaining contractual life of two years and five months, one year and five months and nil years 
and five months, respectively.

The share-based payment charge for the year in respect of the options issued under the SAYE schemes 
amounted to £0.5m (2017: £0.4m) and has been charged to administrative expenses.

Options for both schemes were valued using the Black-Scholes option pricing model. The fair value per 
option granted and the assumptions used in the calculation are as follows:

12. Intangible assets

Cost 
At 1 July 2016
Additions arising through business 
combinations (note 14)
Fair value adjustment in respect 
of prior periods
Other additions

At 30 June 2017
Additions arising through business 
combinations (note 14)
Other additions

Grant date
Share price at grant date
Fair value per option
Exercise price
Number of employees
Shares under option at date of grant
Vesting period/option life/expected life
Weighted average remaining contractual life
Expected volatility*
Expected dividends expressed as a dividend yield

LTIP11

SAYE10

At 30 June 2018

5 December 2016
£10.31
£10.31
0.2p
36
115,654
3 years
2 years
32.45%
0.35%

November 2017
£9.90
£1.43
£12.87
1,279
294,998
3 years
2 years 5 months
32.45%
0.35%

Accumulated amortisation
At 1 July 2016
Amortisation for the year

At 30 June 2017
Amortisation for the year*
At 30 June 2018

Net book amount
At 30 June 2018
At 30 June 2017
At 1 July 2016

Goodwill
£m

Trade
names
£m

Patient data
records
£m

Computer
software
£m

31.1

15.7

—
—

46.8

21.0
—

67.8

—
—

—
(0.6)

(0.6)

68.4
46.8
31.1

1.5

156.7

—

—
—

1.5

—
—

1.5

0.8
0.2

1.0
0.2

1.2

0.3
0.5
0.7

35.0

0.5
—

192.2

33.2
—

225.4

57.5
15.6

73.1
18.4

91.5

133.9
119.1
99.2

2.2

—

—
0.5

2.7

—
0.5

3.2

1.7
0.2

1.9
0.4

2.3

0.9
0.8
0.5

Total
£m

191.5

50.7

0.5
0.5

243.2

54.2
0.5

297.9

60.0
16.0

76.0
18.4

94.4

203.5
167.2
131.5

*  Expected volatility has been determined by reference to the historical share return volatility of CVS Group plc.

Amortisation expense is charged to administrative expenses.

The patient data records, customer lists and trade names were acquired as a component of business 
combinations. See note 14 for further details of current year acquisitions. It is not practical to disclose the 
carrying amount and remaining life of each intangible asset; however, material business combinations in 
the current year have been separately disclosed in note 14.

The components of goodwill are disclosed by the grouped cash-generating units (“CGUs”) shown below. 
In the prior year the Group changed the way in which it assesses each CGU. Although each practice, 
laboratory and crematorium is considered to be an individual CGU the Company monitors and tests for 
impairment on a group of CGUs that is no bigger than the operational segments.

*  Amortisation in the year includes a credit of £0.6m in respect of negative goodwill arising on the bargain purchase of acquisitions.

CVS Group plc
Annual Report 2018

67

Strategic reportGovernanceFinancial statements12. Intangible assets continued

13. Property, plant and equipment

Veterinary Practices
Laboratories
Crematoria

2018
£m

63.7
2.1
2.6

68.4

2017
£m

42.1
2.1
2.6

46.8

Impairment tests
The pre-tax discount rate applied to the cash flow projections is derived from the Group’s post-tax weighted 
average cost of capital after adjusting for tax. The risks relating to each of the CGUs are considered to be 
the same as a result of the Group’s operations being entirely focused in the veterinary market and, as 
such, the discount rate applied to each CGU is the same. The use of the Group’s weighted average cost of 
capital is consistent with the valuation methodology used when determining the offer price for business 
combinations and therefore is considered an appropriate discount rate. The Directors consider the growth 
rate to be broadly consistent between CGUs; a 2.0% growth per annum in EBITDA has been assumed for 
the purposes of assessing net present value of future cash flows, with EBITDA used as an approximation 
to cash flow given the insignificant impact of working capital adjustments. The budget for the next 
financial year is used as a basis for the cash flow projections. The growth rate used in the impairment 
tests is based upon a prudent assessment of market-specific growth assumptions. Further details of the 
impairment tests are disclosed in note 2.

Estimates are based on past experience and expectations of future changes to the market. Growth rate 
forecasts are extrapolated based on estimated long-term average growth rates for the markets in which 
the CGU operates (estimated at 2.0%). The pre-tax discount rate used to calculate value in use is 13.4% at 
30 June 2018 (2017: 10.8%). These discount rates are derived from the Group’s post-tax weighted average 
cost of capital.

Based on the results of the current year impairment review, no impairment charge has been recognised 
by the Group in the year ended 30 June 2018 (2017: £nil). 

Having assessed the anticipated future cash flows the Directors do not consider there to be any 
reasonably possible changes in assumptions that would lead to such further impairment charges in the 
year ended 30 June 2018. The 2% growth rate is considered the worst case scenario given growth rates 
experienced in the veterinary market and therefore further sensitivity analysis is not required.

Group

Cost 
At 1 July 2016
Additions arising through business 
combinations (note 14)
Fair value adjustment in respect 
of prior periods
Additions 
Disposals

At 30 June 2017
Additions arising through business 
combinations (note 14)
Additions
Disposals

At 30 June 2018

Accumulated depreciation
At 1 July 2016
Fair value adjustment in respect 
of prior periods
Charge for the year
Disposals

At 30 June 2017
Charge for the year
Disposals

At 30 June 2018

Net book amount
At 30 June 2018
At 30 June 2017
At 1 July 2016

Freehold land
and buildings
£m

Leasehold
improvements
£m

Fixtures,
fittings and
equipment
£m

Motor
vehicles
£m

10.4

16.5

27.1

Total
£m

55.7

3.6

(0.4)
13.3
(0.4)

71.8

2.8
10.2
(0.3)

84.5

1.7

—

—
0.5
(0.2)

2.0

0.1
0.3
(0.2)

2.2

2.3

(0.2)
4.2
(0.2)

33.2

2.2
5.0
—

40.4

15.2

1.1

22.9

0.2
3.3
(0.1)

18.6
5.3
—

23.9

16.5
14.6
11.9

—
0.2
(0.1)

1.2
0.2
(0.2)

1.2

1.0
0.8
0.6

0.2
5.9
(0.2)

28.8
8.0
(0.2)

36.6

47.9
43.0
32.8

—

(0.6)
3.7
—

13.5

—
0.9
—

14.4

0.6

—
0.3
—

0.9
0.3
—

1.2

13.2
12.6
9.8

1.3

0.4
4.9
—

23.1

0.5
4.0
(0.1)

27.5

6.0

—
2.1
—

8.1
2.2
—

10.3

17.2
15.0
10.5

Freehold land amounting to £0.2m (2017: £0.2m) has not been depreciated.

68 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 2018 
14. Business combinations
Details of business combinations in the year ended 30 June 2018 are set out below, in addition to an 
analysis of post-acquisition performance of the respective business combinations, where practicable. 
The reason for each acquisition was to expand the CVS Group business through acquisitions as explained 
on pages 10 and 11.

Given the nature of the veterinary surgeries acquired and the records maintained by such practices, it is not 
practicable to disclose the revenue or profit/loss of the combined entity for the year as though the acquisition 
date for all business combinations effected during the year had been at the beginning of that year. 

The table below summarises the assets acquired in the year ended 30 June 2018:

Property, plant and equipment
Patient data records and customer lists
Inventory
Deferred tax liability (note 22)
Trade and other receivables
Trade and other payables
Loans

Total identifiable assets

Goodwill

Total initial consideration paid (net of cash acquired)

Book value of
acquired assets
£m

Adjustments
£m

Fair value
£m

2.8
3.8
1.2
(0.2)
4.8
(4.0)
(2.3)

6.1

—

— 
29.4
— 
(6.2)
— 
— 
— 

23.2

21.0

2.8
33.2
1.2
(6.4)
4.8
(4.0)
(2.3)

29.3

21.0

50.3

Goodwill recognised represents the excess of purchase consideration over the fair value of the identifiable 
net assets. Goodwill reflects the synergies arising from the combination of the businesses; this includes 
cost synergies arising from shared support functions and buying power synergies. Goodwill includes the 
recognition of deferred tax in respect of the acquired patient data records and customer lists.

Post-acquisition revenue and post-acquisition EBITDA were £18.9m and £1.6m respectively. The post-
acquisition period is from the date of acquisition to 30 June 2018. Post-acquisition EBITDA represents the 
direct operating result of practices from the date of acquisition to 30 June 2018 prior to the allocation of 
central overheads, on the basis that it is not practicable to allocate these.

The acquisition costs incurred in relation to the above business combinations amounted to £1.7m for the 
year and are included within other expenses in note 6 of the financial statements.

Name of business combination

Cundall & Duffy Veterinary Surgeons (trade and assets)
Maatschap Dierenkliniek Wolvega (trade and assets) 
Strule Veterinary Services (trade and assets)
B&W Equine Group Limited
Aire Veterinary Centre Ltd 
Diergeneeskundig Centrum Noord Nederland B.V.
All Creatures Veterinary Centre Limited 
Acorn Veterinary Centre (trade and assets)
Three Valleys Veterinary Ltd 
Dierenkliniek Vrieselaar (trade and assets)
BVCM Limited
Ashburn Veterinary Centre Limited
MSVets Limited
Ruddington and East Leake Veterinary Centre Limited
Victoria Veterinary Clinic Limited 
Dierenartsenpraktijk NOP B.V.
Beaconvet Limited
Wessex Equine Limited
Maatschap De Boer & Waarsenburg (trade and assets)
Ashman Jones Vets (trade and assets)
The Equine Veterinary Centre (trade and assets)
Thompsons Vets Limited
Keown O’Neill Limited
Weighbridge Referral Service Limited
Maatschap Diernartsenpraktijk Schildwolde (trade and assets)
Maatschap Stelma Van Der Zijden (trade and assets)
Western Counties Equine Hospital Limited
Milfeddygon Bennett Williams (trade and assets)
Dierenkliniek De Tweesprong (trade and assets)
J R T Jones Veterinary Surgery (trade and assets)
Yoredale Vets Ltd
Troytown Greyabbey Equine Veterinary Services (trade and assets)

Date of acquisition

1 August 2017
3 August 2017
22 August 2017
11 September 2017
28 September 2017
3 October 2017
17 October 2017
19 October 2017
24 October 2017
26 October 2017
31 October 2017
14 November 2017
21 November 2017
30 November 2017
5 December 2017
7 December 2017
12 December 2017
13 December 2017
19 December 2017
30 January 2018
1 February 2018
5 February 2018
6 March 2018
15 March 2018
26 March 2018
4 April 2018
1 May 2018
10 May 2018
15 May 2018
19 June 2018
29 June 2018
29 June 2018

All businesses were acquired via 100% share purchase agreement unless indicated as such in the 
table above.

CVS Group plc
Annual Report 2018

69

Strategic reportGovernanceFinancial statements14. Business combinations continued

B&W Equine Group Limited

Property, plant and equipment
Patient data records
Inventory
Deferred tax liability
Trade and other receivables
Trade and other payables
Loans

Total identifiable assets

Goodwill

Total consideration paid

Book value of
acquired assets
£m

Adjustments
£m

Fair value
£m

1.4
0.7
0.2
(0.1)
1.4
(1.5)
(0.6)

1.5

—

—
4.2
—
(0.9)
—
—
—

3.3

4.1

1.4
4.9
0.2
(1.0)
1.4
(1.5)
(0.6)

4.8

4.1

8.9

Post-acquisition revenue and post-acquisition EBITDA for B&W Equine Group Limited were £5.1m and 
£0.0m respectively. The post-acquisition period is from the date of acquisition to 30 June 2018.

Keown O’Neill Limited

Property, plant and equipment
Patient data records
Inventory
Deferred tax liability
Trade and other receivables
Trade and other payables
Loans

Total identifiable assets

Goodwill

Total consideration paid

Book value of
acquired assets
£m

Adjustments
£m

Fair value
£m

—
1.1
0.1
—
0.5
(0.7)
—

1.0

—

—
2.0
—
(0.5)
—
—
—

1.5

2.4

—
3.1
0.1
(0.5)
0.5
(0.7)
—

2.5

2.4

4.9

BVCM Limited

Property, plant and equipment
Patient data records
Inventory
Deferred tax liability
Trade and other receivables
Trade and other payables
Loans

Total identifiable assets

Goodwill

Total consideration paid

Book value of
acquired assets
£m

Adjustments
£m

Fair value
£m

0.1
—
0.1
—
0.5
(0.3)
(0.2)

0.2

—

—
1.9
—
(0.3)
—
—
—

1.6

1.9

0.1
1.9
0.1
(0.3)
0.5
(0.3)
(0.2)

1.8

1.9

3.7

Post-acquisition revenue and post-acquisition EBITDA for BCVM Limited were £1.2m and £0.3m 
respectively. The post-acquisition period is from the date of acquisition to 30 June 2018.

Business combinations in previous years
Details of business combinations in the comparative year are presented in the consolidated financial 
statements for the year ended 30 June 2017.

Business combinations subsequent to the year end
Subsequent to the year end, the Group has made ten acquisitions which are summarised as follows:

 •  the trade and assets of Gilabbey Veterinary Hospital, a one-site practice based in Cork, Ireland, 

on 26 July 2018; 

 •  100% of the Ordinary share capital of Slate Hall Veterinary Group, a four-site provider of services 

and medicines based in Cambridge, Hereford and Metheringham, on 27 July 2018;

 •  100% of the Ordinary share capital of Corner House Equine Clinic Limited, a two-site practice based 

in Warwickshire and Romsley, on 31 July 2018;

 •  100% of the Ordinary share capital of Endell Veterinary Group Limited, a four-site practice based in 

Wiltshire and Hampshire, on 9 August 2018;

Post-acquisition revenue and post-acquisition EBITDA for Keown O’Neill Limited were £0.7m and £0.2m 
respectively. The post-acquisition period is from the date of acquisition to 30 June 2018.

 •  100% of the Ordinary share capital of Beechwood Veterinary Practice Limited, a one-site practice 

based in Seaford, on 23 August 2018;

70 CVS Group plc

Annual Report 2018

 •  100% of the Ordinary share capital of Vet Direct Holdings Limited (and its subsidiaries), a supplier 
of veterinary equipment and consumables based in Newcastle-Upon-Tyne, on 30 August 2018;

 •  100% of the Ordinary share capital of Artemis Veterinary Limited, a one-site practice based in 

Carmarthen, on 4 September 2018;

 •  the trade and assets of Dierenkliniek Fischer, a one-site practice based in Bolsward, Netherlands, 

on 6 September 2018;

 • 100% of the Ordinary share capital of Arbury Road Vets Limited, a one-site practice based in Cambridge, 

on 19 September 2018; and 

 •  100% of the Ordinary share capital of Briar Dawn Veterinary Centre Limited, a one-site practice based 

in Manchester, on 26 September 2018. 

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 201814. Business combinations continued
Business combinations subsequent to the year end continued
These acquisitions were purchased for a total cash consideration of £35.1m. Assets acquired comprised 
principally goodwill and intangible patient data records with a provisional fair value of £35.1m.

15. Investments
a) Available-for-sale financial assets
Available-for-sale financial assets, which are denominated in Sterling, consist of an investment in 
managed investment funds.

The fair values of derivative financial instruments have been disclosed in the Group balance sheet as follows:

Group

Non-current
Interest rate swap arrangements – 
cash flow hedges

Movements in fair values

2018

2017

Assets
£m

Liabilities
£m

Assets
£m

Liabilities
£m

0.2

—

0.1

—

The Group holds an investment in managed investment funds which have a quoted market price in an 
active market and are accordingly measured at fair value. Gains and losses arising from changes in the 
fair value are recognised directly in equity until the security is disposed of or deemed to be impaired.

Group

b) Shares in subsidiary undertakings

Company

Cost and net book amount
At 1 July 2016
Options granted to employees of subsidiary undertakings (note 11)

At 30 June 2017
Options granted to employees of subsidiary undertakings (note 11)

At 30 June 2018

£m

65.6
1.5

67.1
1.3

68.4

Fair value at 1 July 2016
Fair value gain through reserves – hedged

At 30 June 2017
Fair value gain through reserves – hedged

At 30 June 2018

17. Financial instruments

The principal subsidiary undertakings of CVS Group plc are set out in note 1.

16. Derivative financial instruments
Derivatives are used for hedging in the management of exposure to market risks. This enables the 
optimisation of the overall cost of accessing debt capital markets, and the mitigation of the market 
risk which would otherwise arise from movements in interest rates.

There is no material impact on the Group income statement resulting from hedge ineffectiveness. 
There was no ineffective portion of cash flow hedges in 2018 (2017: £nil).

Cash flow hedges
On 6 December 2011, the Group entered into an interest rate swap arrangement limiting the Group’s 
exposure to interest rate increases. At 30 June 2018 £40.0m of debt was hedged (2017: £45.0m); the 
remainder of the debt was unhedged at the year end.

The Group classifies its interest rate swap arrangement as a cash flow hedge and utilises hedge 
accounting to minimise income statement volatility in relation to movements in the value of the 
swap arrangement.

The fair values of the Group’s interest rate derivatives are established using valuation techniques, primarily 
discounted cash flows, based on assumptions that are supported by observable market prices or rates.

Group – assets as per 
balance sheet

Available-for-sale 
financial assets
Trade and other 
receivables 
(excluding 
prepayments) 
(note 19)
Cash and cash 
equivalents 
(note 26)
Derivative financial 
instruments 
(note 16)

Interest
rate swap
arrangements
£m

(0.1)
0.2

0.1
0.1

0.2

2018

2017

Derivative
instruments
in designated
hedge
accounting
relationships
£m

Loans and
receivables
£m

Available
for sale
£m

Total
£m

Derivative
instruments in
designated
hedge
accounting
relationships
£m

Loans and
receivables
£m

Available
for sale
£m

Total
£m

—

—

0.1

0.1

—

—

0.1

0.1

—

—

28.3

—

28.3

15.0

—

15.0

—

—

21.8

—

21.8

6.8

—

6.8

0.2

0.2

—

43.3

—

0.1

0.2

43.6

0.1

0.1

—

28.6

—

0.1

0.1

28.8

CVS Group plc
Annual Report 2018

71

Strategic reportGovernanceFinancial statements17. Financial instruments continued

19. Trade and other receivables

Company – assets as per balance sheet

Trade and other receivables 
(excluding prepayments) 
(note 31)

Loans and
receivables
£m

2018

Available
for sale
£m

89.1

89.1

—

—

Loans and
receivables
£m

2017

Available
for sale
£m

31.2

31.2

—

—

Total
£m

89.1

89.1

2018

2017

Group – liabilities as per 
balance sheet

Borrowings (note 21)
Trade and other payables  
(excluding social security 
and other taxes) (note 20)

Derivative
instruments
in designated
hedge
accounting
relationships
£m

—

—

—

Other
financial
liabilities
£m

Total
£m

(84.0)

(84.0)

(43.1)

(43.1)

(127.1)

(127.1)

Derivative
instruments in
designated
hedge
accounting
relationships
£m

Other
financial
liabilities
£m

—

—

—

(106.8)

(106.8)

(38.7)

(38.7)

(145.5)

(145.5)

Total
£m

31.2

31.2

Total
£m

Trade receivables:
  Within their due period
  Past due (between one and six months old):

Not impaired
Fully impaired

Total trade receivables
Less: provision for impairment of receivables

Trade receivables – net
Amounts owed by Group undertakings (note 31)
Other receivables
Prepayments
Accrued income

Group
2018
£m

10.8

6.3
5.2

22.3
(5.2)

17.1
—
4.6
9.9
6.6

38.2

Group
2017
£m

Company
2018
£m

Company
2017
£m

8.2

4.4
3.2

15.8
(3.2)

12.6
—
3.6
9.1
5.6

30.9

—

—
—

—
—

—
89.1
—
—
—

89.1

—

—
—

—
—

—
31.2
—
—
—

31.2

Group
The carrying amount of trade and other receivables is deemed to be a reasonable approximation to fair 
value. The maximum exposure to credit risk at the reporting date is the fair value of each class of receivable 
above. The Group does not hold any collateral as security. The Group’s trade and other receivables are 
denominated in Sterling.

A provision for impairment is established based on historical experience. The amount of the provision 
was £5.2m (2017: £3.2m). The individually impaired receivables relate mainly to individual customers who 
are in unexpectedly difficult economic situations. These amounts continue to be legally pursued for collection 
notwithstanding they are provided against. Movements on the Group’s provision for impairment of trade 
receivables are as follows:

At the beginning of the year
Charged to the income statement within administrative expenses

At the end of the year

Other receivables do not contain impaired assets.

2018
£m

3.2
2.0

5.2

2017
£m

2.5
0.7

3.2

Company
Amounts owed by Group undertakings are unsecured, interest free and repayable on demand.

18. Inventories
All inventories are goods held for resale. The Directors do not consider the difference between the 
purchase price of inventories and their replacement cost to be material.

72 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 2018 
 
20. Trade and other payables

Current
Trade payables
Social security and other taxes
Other payables
Accruals

Group
2018
£m

31.3
10.8
2.8
9.0

53.9

Group
2017
£m

24.5
9.6
2.8
11.3

48.2

Company
2018
£m

Company
2017
£m

—
—
—
—

—

—
—
—
—

—

The carrying amount of trade and other payables is deemed to be a reasonable approximation to fair value. 
The maximum exposure to credit risk at the reporting date is the fair value of each class of payable above. 
The Group does not hold any collateral as security. The Group’s trade and other payables are denominated 
in Sterling.

21. Borrowings
Borrowings comprise bank loans and hire purchase agreements and are denominated in Sterling. 
The repayment profile is as follows:

fluctuations in interest rates on £45.0m of its RCF facility. The swap reduced to £40.0m on 1 March 2018, 
followed by a further reduction to £35.0m on 1 March 2019.

At the balance sheet date £40.0m of the term loan was hedged using an interest rate swap. The remainder 
of the debt is not hedged.

Undrawn committed borrowing facilities
At 30 June 2018 the Group has a committed overdraft facility of £5.0m (2017: £5.0m) and an RCF of £85.0m 
(2017: £47.5m). The overdraft facility was undrawn at 30 June 2018 and 30 June 2017. £68.0m of the RCF 
was undrawn at 30 June 2018 (2017: £10.5m).

22. Deferred income tax
Deferred income tax assets comprised:

Group

Tax effect of temporary differences:
  Share-based payments

Losses

2018
£m

0.5
0.1

0.6

2017
£m

2.0
0.1

2.1

Group 

Within one year or on demand
Between one and two years
After more than two years

2018
£m

0.5
0.1
83.4

84.0

2017
£m

3.3
—
103.5

106.8

The Group’s deferred tax assets have been recognised based on historical performance and future budgets. 
The Directors believe that it is probable that there will be sufficient taxable profits against which the assets 
will reverse.

Deferred income tax liabilities comprise the excess of qualifying depreciation and amortisation over 
tax allowances:

The balances above are shown net of issue costs of £1.0m (2017: £1.1m), which are being amortised over 
the term of the bank loans. The carrying amount of borrowings is deemed to be a reasonable approximation 
to fair value.

Group

Tax effect of temporary differences:

Excess of qualifying depreciation and amortisation

In September 2018 the Group increased its available bank facilities through exercising the accordion 
contained within the November 2015 bank facility agreement. Total facilities of £190.0m are available 
to support the Group’s organic and acquisitive growth initiatives over the coming years. These facilities 
are provided by a syndicate of three banks, RBS, HSBC and AIB, and comprise the following elements:

 • a fixed term loan of £95.0m, repayable on 23 November 2021 via a single bullet repayment; and

 • a six-year revolving credit facility (“RCF”) of £95.0m that runs to 23 November 2021.

In addition the Group has a £5.0m overdraft facility renewable annually.

The two main financial covenants associated with these facilities are based on Group borrowings to EBITDA 
and Group EBITDA to interest. The Group borrowings to EBITDA ratio must not exceed 3.0. The Group 
EBITDA to interest ratio must not be less than 4.5. The facilities require cross guarantees from the most 
significant of the CVS Group’s trading subsidiaries but are not secured on the assets of the Group. EBITDA 
is based on the last twelve months’ performance adjusted for the full year impact of acquisitions made 
during the period.

Interest rate risk is also managed centrally and derivative instruments are used to mitigate this risk. 
On 1 March 2017, the Group entered into a three-year interest rate fixed swap arrangement to hedge 

The movement in the net deferred income tax liabilities is explained as follows:

Group

Share-based payments 
Unutilised tax losses carried forward
Excess of qualifying depreciation 
and amortisation over capital 
allowances

At 1 July
2017
£m

2.0
0.1

(16.8)

(14.7)

(Charged)/
credited to
income
statement
£m

Deferred tax
gross up on
acquisitions
£m

Credited to
statement of
changes in
equity
£m

(1.0)
—

3.4

2.4

—
—

(6.4)

(6.4)

(0.5)
—

—

(0.5)

At 30 June
2018
£m

0.5
0.1

(19.8)

(19.2)

CVS Group plc
Annual Report 2018

73

2018
£m

19.8

19.8

2017
£m

16.8

16.8

Strategic reportGovernanceFinancial statements 
 
22. Deferred income tax continued

At 1 July
2016
£m

1.7
0.1

(14.6)

(12.8)

Group

Share-based payments 
Unutilised tax losses carried forward
Excess of qualifying depreciation 
and amortisation over capital 
allowances

The deferred tax balance is non-current.

23. Share capital

(Charged)/
credited to
income
statement
£m

Deferred tax
gross up on
acquisitions
£m

Credited to
statement of
changes in
equity
£m

(1.6)
—

3.3

1.7

—
—

(5.5)

(5.5)

Issued and fully paid
70,334,204 (2017: 63,903,911) Ordinary shares of 0.02p each 

25. Share premium
During the previous financial year the Group established an Employee Benefit Trust (“EBT”) for the 
purposes of satisfying the exercise of certain share options vesting under the Group’s LTIP and SAYE 
schemes. The Group has accounted for the purchase of the shares held by the EBT as treasury shares 
and has deducted these from reserves.

26. Analysis of movement in net debt

Group

Cash and cash equivalents
Borrowings – current
Borrowings – non-current

Net debt

At 1 July
2017
£m

6.8
(3.3)
(103.5)

(100.0)

Cash flow
£m

Non-cash
movement
£m

At 30 June
2018
£m

8.2
5.9
20.1

34.2

—
(3.1)
(0.1)

(3.2)

15.0
(0.5)
(83.5)

(69.0)

Non-cash movements comprise amortisation of issue costs on bank loans, new finance lease obligations, 
bank debt acquired and transfers between categories of borrowings. Cash and cash equivalents comprise 
cash at bank and in hand.

27. Cash flow generated from operations

At 30 June
2017
£m

2.0
0.1

(16.8)

(14.7)

 2017
£m

0.1

1.9
—

—

1.9

2018
£m

0.1

During the year, 243,205 shares were issued for consideration of £486 in respect of the vesting of LTIP8, 
and 605,693 shares were issued for consideration of £1,875,521 in respect of SAYE7, SAYE8 and SAYE9. 
5,581,395 shares were issued in February 2018 for consideration of £59,067,960 following a placing.

Details of shares under option are provided in note 11 to the financial statements.

The authorised share capital of the Company is 352,000,000 Ordinary shares of 0.2p each.

Dividends
The Directors have proposed a final dividend of 5.0p (2017: 4.5p) per share, total: £3.5m (2017: £2.9m), 
payable on 7 December 2018 to shareholders on the register at the close of business on 23 November 
2018. The dividend has not been included as a liability as at 30 June 2018. During the year a dividend of 
4.5p per share amounting to £2.9m was paid.

24. Revaluation reserve
The revaluation reserve is used to record any surplus following a revaluation of property, plant and 
equipment. The revaluation reserve arose on the revaluation of a property in the subsidiary undertaking 
Precision Histology International Limited. The revaluation reserve is not a distributable reserve until realised.

Profit/(loss) for the year
Taxation
Total finance costs
Amortisation of intangible assets
Depreciation of property, plant and equipment
Decrease/(increase) in inventories
(Increase) in trade and other receivables
Increase in trade and other payables
Share option expense

Total net cash flow generated from operations

Group
2018
£m

10.7
3.4
3.6
18.4
8.0
0.3
(4.9)
5.9
1.3 

46.7

Group
2017
£m

11.5
3.0
2.7
16.0
5.9
(1.5)
(4.5)
2.6
1.5

37.2

Company
2018
£m

Company
2017
£m

(0.2)
—
—
—
—
—
(59.1)
—
1.3

(58.0)

(0.2)
—
—
—
—
—
(27.7)
—
1.5

(26.4)

74 CVS Group plc

Annual Report 2018

Financial statementsNotes to the consolidated financial statements continuedfor the year ended 30 June 201828. Guarantees and other financial commitments
Capital commitments
The Group had no capital commitments as at 30 June 2018 (2017: £nil).

Bank guarantees
The Company is a member of the Group banking arrangement, under which it is party to unlimited 
cross guarantees in respect of the banking facilities of other Group undertakings, amounting to £98.0m 
at 30 June 2018. The Directors do not expect any material loss to the Company to arise in respect 
of the guarantees.

31. Related party transactions
Directors’ and key management’s compensation is disclosed in note 8.

Company
During the year the Company had the following transactions with CVS (UK) Limited:

Recharge of expenses incurred by CVS (UK) Limited on behalf of the Company
Cash advanced to fund payment of dividend

2018
£m

(0.2)
(2.9)

2017
£m

(0.2)
(2.1)

29. Operating lease commitments
The future aggregate minimum lease payments under non-cancellable operating leases are as follows:

The following balances were owed by related companies:

Not later than one year
Later than one year and  
not later than five years
Later than five years

Total

2018

Plant and
machinery
£m

0.8

1.3
0.2

2.3

Property
£m

11.0

27.6
14.0

52.6

2017

Plant and
machinery
£m

0.8

1.2
—

2.0

Property
£m

10.1

27.5
15.6

53.2

Total
£m

11.8

28.9
14.2

54.9

Total
£m

10.9

28.7
15.6

55.2

Operating lease commitments primarily represent rentals payable by the Group in respect of its veterinary 
practices and office premises.

30. Pension schemes
The Group contributes to certain employees’ personal pension schemes in accordance with their service 
contracts. The amounts are charged to the income statement as they fall due. The amounts charged during 
the year amounted to £1.8m (2017: £1.1m). The amount outstanding at the end of the year included in trade 
and other payables was £0.5m (2017: £0.2m).

CVS (UK) Limited

2018

2017

Receivable
£m

89.1

Payable
£m

—

Receivable
£m

31.2

Payable
£m

—

Amounts owed by CVS (UK) Limited are unsecured and interest free and have no fixed date of repayment.

Transactions with Directors and key management
Annual market-based rent payable to the spouse of S Innes for the rental of premises amounts to £0.1m 
(2017: £0.1m), of which £0.1m (2017: £0.1m) was paid in the year.

During the year the following dividends were paid to the Directors: R Connell £4,500; M McCollum £3,481; 
S Innes £11,091; and N Perrin £1,440. Dividends were also paid to the spouse of S Innes and the spouse 
of R Connell of £259 and £96 respectively.

Ultimate controlling party
The Directors consider there is no ultimate controlling party.

CVS Group plc
Annual Report 2018

75

Strategic reportGovernanceFinancial statements2018
£m

327.3

151.6

17.7
(3.6)

14.1
(3.4)

10.7

47.6
36.0

46.7
(10.7)
(50.3)
(3.1)
(6.2)
(3.1)
(0.4)
61.0
—
(2.9)

31.0

69.0

Pence

16.0
42.4

2017
£m

271.8

124.5

17.2
(2.7)

14.5
(3.0)

11.5

42.1
33.5

37.2
(13.8)
(46.9)
(1.5)
(5.4)
(2.1)
(0.8)
30.6
(2.1)
(2.1)

(6.9)

100.0

Pence

18.5
42.8

2016
£m

218.1

105.9

11.8
(2.7)

9.1
(2.1)

7.0

32.8
24.9

33.6
(11.5)
(53.5)
(7.8)
(3.3)
(2.4)
(0.4)
0.2
—
(1.8)

(46.9)

93.1

Pence

11.6
32.4

2015
£m

167.3

79.1

9.8
(1.3)

8.5
(1.7)

6.8

23.0
18.2

22.2
(6.5)
(21.1)
(4.2)
(2.3)
(1.3)
(0.5)
0.3
—
(1.5)

(14.9)

46.2

Pence

11.6
24.7

2014
£m

142.9

65.2

7.5
(1.2)

6.3
(1.5)

4.8

18.3
14.3

20.7
(5.3)
(12.4)
—
(2.5)
(1.2)
—
0.5
—
(1.1)

(1.3)

31.3

Pence

8.3
19.0

Five-year history

Revenue

Gross profit

Operating profit
Finance expense

Profit before tax
Income tax expense

Profit for the year

EBITDA
Adjusted EBITDA
Adjusted profit before income tax

Cash generated from operations
Capital expenditure
Acquisitions
Loans and borrowings acquired through business combinations
Taxation paid
Interest paid
Amortisation of debt issue costs
Proceeds from Ordinary shares
Purchase of own shares
Dividends paid

Reduction/(increase) in net debt

Year-end net debt

Basic earnings per share
Adjusted basic earnings per share

76 CVS Group plc

Annual Report 2018

Financial statementsContact details and advisors

Registered office 
CVS House
Owen Road
Diss
Norfolk 
IP22 4ER

Nominated advisor and broker
N+1 Singer
One Bartholomew Lane
London 
EC2N 2AX

Company Secretary
R Gilligan

Bankers
NatWest Bank Plc
12 High Street
Southampton 
SO14 2BF

Royal Bank of Scotland Plc
36 St Andrew Square 
Edinburgh 
EH2 2YB

HSBC Bank Plc
8 Canada Square
London 
E14 5HQ

Independent auditor
Deloitte LLP
1 Station Square
Cambridge
CB1 2GA

Legal advisors 
Blake Morgan LLP
New Kings Court, Tollgate
Eastleigh
Hampshire 
SO53 3LG

Leathes Prior
74 The Close
Norwich 
NR1 4DR

DLA Piper UK LLP
Victoria Square House
Victoria Square
Birmingham
B2 4DL

CVS Group plc is committed to the environmental issues reflected in 
this Annual Report. The report is printed on Novatech Silk, which is FSC® 
certified and ECF (Elemental Chlorine Free). Printed in the UK by Pureprint 
using its environmental printing technology. Both manufacturing mill and 
the printer are registered to the Environmental Management System ISO 14001 
and are Forest Stewardship Council® (FSC) chain-of-custody certified.

Group plc

Passionate about animal care

Group plc

Passionate about animal care

CVS Group plc

Group plc

Passionate about animal care

Group plc

Passionate about animal care

CVS House 
Owen Road 
Diss 
Norfolk 
IP22 4ER

Group plc

Passionate about animal care

Group plc

Passionate about animal care

Group plc

Passionate about animal care

Group plc

Passionate about animal care

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