Quarterlytics / Consumer Cyclical / Furnishings, Fixtures & Appliances / Davide Campari / FY2013 Annual Report

Davide Campari
Annual Report 2013

CPR · LSE Consumer Cyclical
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Sector Consumer Cyclical
Industry Furnishings, Fixtures & Appliances
Employees 1001-5000
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FY2013 Annual Report · Davide Campari
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Annual report  
and accounts 2013

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About us 

Carpetright plc is Europe’s leading 
specialist floor covering retailer, 
selling a wide range of carpets,  
rugs, vinyls and laminates together 
with associated accessories.  We 
have extended our product offering 
to include beds in around half of  
our stores.  

The Group trades from 620 stores 
organised and managed in two 
geographical segments, the UK  
and the Rest of Europe (comprising 
the Netherlands, Belgium and the 
Republic of Ireland). 

Carpetright plc Annual report and accounts 2013

 
 
 
 
 
 
 
 
 
 
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Business review 
Financial highlights 

The Directors present their Annual Report to the shareholders together with the audited financial 
statements for the financial year ended 27 April 2013.  This report describes the results and activity  
for the period, future plans, trends and factors affecting the development, position and performance  
of the business. 

Principal activities 
We are Europe’s leading specialist floor covering retailer, selling a wide range of carpets, rugs, vinyls  
and laminates together with associated accessories.  We have extended our product offering to include 
beds in around half of our stores.  

We trade from 620 stores organised and managed in two geographical segments, the UK and the Rest  
of Europe (comprising the Netherlands, Belgium and the Republic of Ireland). 

We operate a cutting and distribution facility at Purfleet at which a significant proportion of  
customers’ orders are cut-to measure and despatched to stores.  These orders are generally delivered  
and fitted using one of our recommended independent fitters.  The majority of the remaining orders  
are either purchased from stock in store, or ordered and delivered directly to customers’ homes by  
the manufacturer. 

Business review
Financial highlights 

Group at a glance 

Chairman’s statement 

Chief Executive’s review 

Business objective  
and strategies 

Financial review 

Principal risks and  
uncertainties 

People 

Corporate responsibility 

Governance
Board of Directors 

Corporate governance 

Audit Committee report 

Directors’ remuneration 
report 

Other information 

Statement of  Directors’ 
responsibilities 

Financial statements
Financial statements 

Notes to the accounts 

Group five year  
financial summary 

Independent Auditors’ 
report 

Calendar 

Advisers 

1

2

4

5

8

10

15

16

17

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21

25

26

36

39

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44

75

76

77

77

Financial highlights 
Revenue 
Underlying profit before tax1 
Profit/(loss) before tax 
Underlying earnings per share1 
Basic earnings/(loss) per share 
Dividend per share 

52 weeks ended
27 April 2013 

£457.6m
£9.7m
(£5.1m)
9.6p
(9.8p)
Nil

52 weeks ended 
28 April 2012 

£471.5m 
£4.0m 
£13.5m 
4.5p 
16.4p 
Nil 

Change 

(2.9%) 
142.5% 

113.3% 

1.  Where this review makes reference to ‘Underlying’ these relate to profit/earnings before exceptional items. 

www.carpetright.plc.uk 

www.carpetright.plc.ukBusiness reviewGovernanceFinancial statements 
 
 
 
 
 
 
 
 
2 
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Business review continued 
Group at a glance 

Over  
3,200 
Colleagues 

4  
Countries 

620  
Stores 

Store portfolio at 27 April 2013 

UK  

Standalone 

Concessions 

Total 

Rest of Europe  

Netherlands  

Belgium 

Republic of Ireland 

Total 

Group total 

UK

478

Stores

Belgium

26

Stores

Republic 
of Ireland

21

Stores

Carpetright plc Annual report and accounts 2013
Carpetright plc Annual report and accounts 2013 

Sites 

462 

16 

478 

Sites 

95 

26 

21 

142 

620 

’000 Sq ft 

4,124

29

4,153

’000 Sq ft 

1,104

307

155

1,566

5,719

Netherlands

95

Stores

 
 
 
 
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Regional performance 

UK 

Revenue 

Underlying operating profit 

Trading space ’000 sq ft  

Number of stores 

Number of people 

Rest of Europe  

Revenue  

Underlying operating profit 

Trading space ’000 sq ft 

Number of stores 

Number of people 

52 weeks ended
27 April 2013 

52 weeks ended 
28 April 2012 

£381.6m £381.6m 

£10.9m

£2.8m 

4,153

478

2,663

4,270 

490 

2,718 

£76.0m £89.9m 

£0.5m

1,566

142

617

£5.2m 

1,570 

142 

666 

Revenue contribution: Group % 

Profit contribution: Group % 

People % 

17%

4%

83%

19%

96%

Store portfolio: Regional % (sites)

Store portfolio: Regional % (sq ft)

23%

27%

77%

73%

UK

 Rest of Europe 

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81%

www.carpetright.plc.uk
www.carpetright.plc.uk 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4 
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Business review continued 
Chairman’s statement 

Lord Harris of Peckham 
Chairman 

“The backbone of the business and 
the key to Carpetright’s future success 
will be the quality of our service, 
backed by the very best product 
ranges at competitive prices.” 

In my statement last year I noted that, while we expected economic 
conditions to remain difficult for some time, we were encouraged 
that we were beginning to see a positive impact from the self-help 
actions we were taking.   These two trends did indeed come to 
characterise the year as a whole, with solid like-for-like sales growth 
achieved in the UK being driven by self-help actions, in an overall 
floor coverings market which we believe declined year on year.  In 
Europe, political and economic uncertainty continues to depress 
consumer demand and this has impacted the Group particularly 
hard in the Netherlands.  Against this background it is therefore 
encouraging to be able to report an improvement in underlying 
Group profit and a further reduction in net debt. 

Total revenue for the 52 weeks ended 27 April 2013 decreased by 
2.9% to £457.6m (2012: £471.5m).  Underlying profit before tax 
increased by 142.5% to £9.7m (2012: £4.0m).  After the impact of 
exceptional items the loss before tax was £5.1m (2012: profit of 
£13.5m) (further information on these items is contained in the 
Financial Review).  Underlying earnings per share increased to 9.6p 
(2012: 4.5p) and basic loss per share was 9.8p (2012: earnings of 
16.4p).  During the period we have continued our focus on reducing 
the Group’s net debt.  It is therefore pleasing to announce that as at 
27 April 2013 this has nearly halved to £10.2m (2012: £19.1m), 
demonstrating the ability of the Group to continue to generate cash 
even in these difficult times. 

Carpetright plc Annual report and accounts 2013
Carpetright plc Annual report and accounts 2013 

In my statement last year, I said we would look to restore payment  
of a dividend when debt has been reduced, a sustained recovery is 
evident and the financial results of the Group reflected this.  Good 
progress has been made on the debt and we believe our self-help 
activities have momentum, although it is important to continue to 
invest in these to improve the level of profitability.  That said, the 
economic environment continues to be uncertain and the Board  
feel it is important to see a continued recovery before restoring the 
dividend.  The Board believes the difficult decision not to pay a 
dividend is in the best interests of the business and the Board will 
continue to review the dividend policy on a biannual basis. 

In May 2012, Darren Shapland was appointed as Chief Executive 
and he has made a huge contribution in his first year in this role.  
Darren has established an Executive Committee to manage the 
business on a day-to-day basis and I am working closely with them 
to pass on the benefit of my knowledge and experience.  As 
anticipated, my active executive involvement will continue to 
decrease over time as part of a progressive transfer to Darren  
and the executive management team.   

I would like to welcome Andrew Page who will be joining the Board, 
as a Non-Executive Director, effective from 1 July 2013.  I am sure 
his experience and track record will enable him to make a valuable 
contribution to the Board. 

The backbone of the business and the key to Carpetright’s future 
success will be the quality of our service, backed by the very best 
product ranges at competitive prices.  Each is key to guaranteeing 
that our proposition continues to resonate with our customers.   
The management team is striving to ensure that every colleague is 
fully attuned to the need for continuous improvement in all of these 
areas.  I am sure that our colleagues in stores, distribution centres 
and support offices will rise to the challenge, as it is their efforts that 
really make the difference.  Once again, on behalf of the Board, I 
extend my thanks for their commitment this year. 

Looking forward, we expect fragile consumer confidence will 
continue to produce a weak floor coverings market.  We are 
concentrating on maintaining the momentum delivered by our  
self-help actions taken during the year, whilst recognising within  
our plans that economic conditions are likely to remain difficult  
for some time.   

Lord Harris of Peckham 
Chairman

 
 
 
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Chief Executive’s review 

Darren Shapland 
Chief Executive 

“The success of our self-help activities 
in improving Group performance 
during the period was particularly 
encouraging, demonstrating that a 
focus on factors within our control 
can yield good results. 
While we expect trading conditions 
to remain challenging, we are 
confident this combination of self-
help initiatives will underpin the 
positive momentum of the Group.” 

As the Chairman notes in his statement, the Group grew underlying 
profits and generated cash during the year, with an encouraging 
increase in UK retail store like-for-like sales and a significant 
improvement in gross profit percentage year-on-year.  In the Rest  
of Europe, trading conditions in the Netherlands remained difficult 
whilst progress has been made in the recovery plan for the Republic 
of Ireland.  

The improvement in the Group’s performance this year has been 
driven, in large part, by the success of our programme of self-help 
measures, a number of which were accelerated on conclusion of the 
review completed immediately following my appointment as Chief 
Executive in May 2012.  The results from this package of initiatives 
have been very encouraging and further potential exists in the 
ongoing roll-out over the next two financial years.   

The programme is concentrated on six elements, each of which is 
discussed in more detail below: 

1.  Modernising the estate 

2. 

3. 

4. 

5. 

6. 

Adjusting the store portfolio 

Enhancing our range of floor coverings and services  

Optimising digital as part of a multi-channel offering 

Developing our bed proposition 

Delivering a step change in service 

1. Modernising the estate 
We are part way through a three year programme of refurbishing 
the UK store estate, introducing an updated store design, with a  
new, more contemporary feel, in which it is easier for customers  
to shop.  This has involved improving natural light, updating 
signage, developing new layouts, replacing floor coverings and 
upgrading in-store lighting.   

We have focused on the 357 larger out-of-town stores of the estate,  
those circa 8,000 sq ft and above, of which 244 are circa 10,000 sq ft, 
including a bed department.  This excludes 22 of our stores trading 
under the Storey Carpets brand.   

The typical spend per store is around £55k, with post-refurbishment 
sales showing an increase of around 10% compared to the un-
invested estate, resulting in an average payback of about one year.  
As some of these stores have now passed their first anniversary, it 
has been encouraging to see they are continuing to show sales 
growth above that of the un-invested estate. 

Within this programme there were 57 smaller-scale refreshes of 
newer stores which did not need a full refurbishment but required 
some updating to align them to the latest look.  These typically cost 
around £20k per store.  

To date, we have completed 186 modernisations, representing over 
50% of this group of larger out-of-town stores, and the customer 
response has been very positive.  We aim to complete the 
refurbishment of the remaining larger out-of-town stores over the 
next two years. 

At the same time as modernising the larger out-of-town locations  
we have also been looking at our smaller format stores.  We have 47 
stores on high streets and a further 16 concessions sites, which tend 
to be between 2,000-4,000 sq ft in size.  We have trialled  a ‘sample 
only’ format in two stores, with a special ‘smooth flooring’ area and 
extended ranges of roll stock samples, plus a dedicated area for 
premium branded carpets within our range.  While we are still 
refining the proposition, the results have been strong enough to 
support a plan to modernise the stores in this format. 

Our last group of stores are the mid-size locations of around  
4,000-8,000 sq ft, of which we have 36.  Again we have trialled a new 
format, with the focus on ‘sample only’ with a small takeaway range.  
The results have been encouraging and we are looking to finalise  
the elements of this mid-size format by October 2013. 

Following the success of the UK plan, we have also commenced  
a similar refurbishment programme in the Rest of Europe to adapt 
to changing customer preferences.  By the end of the year, we had 
refurbished six stores with positive initial results.  Although trading 
conditions in this business remain challenging, we are planning a 
further four store refurbishments in the first quarter of this financial 
year, prior to assessing the potential for a further roll out.  

www.carpetright.plc.uk
www.carpetright.plc.uk 

 
 
 
 
 
 
 
 
 
 
 
 
66 

Business review continued 
Chief Executive’s review continued 

2. Adjusting the store portfolio 
At the end of April 2013 we had 478 stores trading in the UK  
and during the last 12 months we opened 11 stores and closed 23.  
This net reduction is primarily the result of completing detailed 
catchment analysis which identified a small number of overlaps, 
where having more than one store in a town was not beneficial to 
profit or cash flow.  The new stores have been smaller than the estate 
average.  These are primarily high street stores located in the Greater 
London area, where there is a high concentration of potential 
customers who currently do not have easy access to a Carpetright 
store.  We have been encouraged by the early trading results and see 
potential for a further 10-15 of these opportunities.    

We continue to take a robust view at lease renewal, which provides 
an opportunity to secure lower rental cost for future years.  In the 
period we achieved an average rent reduction of over 10% on the 
current rent payable in respect of leases which were renewed and 
exited seven poor performing stores.  Within the next five years  
20% of the estate has lease renewals scheduled. 

In the Rest of Europe we had 142 stores trading as at the end  
of April 2013.  During the last 12 months we opened three stores 
and closed three.  We now have 13 stores operating a ‘sample only’  
with a small takeaway range format, which has the benefit of lower 
operating costs without negatively affecting customer choice.   
This format allows us to reduce fixed occupancy costs by either  
sub-letting or handing back space to the landlord, hence  
increasing profit. 

3. Enhancing our range of floor coverings  
and services 
In the current economic environment our customers are looking 
harder than ever for value before making their purchase.  Based on 
our experience, we are adapting our ranges and promotional activity 
to continue to offer the best prices across a broader flooring 
selection, to strengthen our product authority as market leader and 
maximise our market opportunity. 

In the UK, in line with broadening our appeal to more affluent 
customers, we introduced a selection of branded carpets at very 
competitive prices, such as Brintons, Ulster and Westex, and sisal 
and sea grass ranges to the majority of stores during the period.  The 
results have been encouraging, generating incremental sales.  

Analysis indicates that more of our customers are choosing to have 
their carpet fitted for them, rather than doing it themselves.  As a 
consequence, we are seeing a higher proportion of our ‘pay and take’ 
roll stock – which was traditionally taken home by the customer 
from the store on the day of purchase – being fitted for the 
customer.  The trend has enabled us to introduce samples of these 
products, enabling us to offer a wider selection, particularly in a 
number of smaller stores.    

A further area of opportunity is to develop our smooth flooring 
selection in the UK, building on our extensive knowledge and 
success in this market in continental Europe, where it has 
traditionally made up a much greater proportion of the sales mix.  
The roll out of our stocked laminate offering has continued and is 
now in over 340 stores, alongside a laminate sample range available 
in all stores.  In addition, we introduced a competitive Luxury Vinyl 
Tile (LVT) offer into 300 stores, with plans to extend this to over 440 

Carpetright plc Annual report and accounts 2013 

stores by the end of July 2013.  Alongside this, we have introduced a 
new range of engineered wood, which is also being rolled out over 
the same time period.  We continue to believe this category will 
provide an area of growth, supported by the strength of our value 
and service proposition. 

In the Rest of Europe, we have adapted displays to broaden the 
colour choice on our most popular roll stock ranges and introduced 
LVT to all stores.  In addition, we have introduced a distressed wood 
collection along with sisal and sea grass, the latter two under the 
branding of ‘Natural Collection’. 

4. Optimising digital as part of a  
multi-channel offering 
Our customer research indicates that the nature of our product 
means that the vast majority of customers prefer to visit a store to 
make their purchase, to give them the opportunity to see and touch 
their choice of floor covering.  However, the internet is playing an 
ever-increasing role in pre-purchase behaviour, becoming a vital 
research tool for many customers and the rapid growth of smart 
phone and tablet use also underlines the importance of having an 
effective and integrated digital proposition.   

We continued to develop and improve our online presence  
during the period.  By the end of the year, on a weekly basis we were 
achieving an average of over 87,000 unique visitors to our website, a 
21% increase on the same period last year and this has produced a 
corresponding increase in appointment leads.  Some of the increase 
is attributable to an enhanced search engine optimisation 
programme and increased investment in pay-per-click.  The ability 
to track attributable sales has given us encouragement to invest more 
in this area this year.  This initiative, alongside widening the range of 
available samples, has helped to increase the volume of sample 
requests by 70%.  We have also continued to focus activity in 
improving our conversion to sales ratio, through a call centre 
manned by knowledgeable colleagues and by improved  
follow-up at store level. 

In the Rest of Europe, we are developing a process for appointment 
leads and samples and improving the compatibility of our websites 
on mobile devices.  We expect to have this operational by the end of 
the calendar year. 

5. Developing our bed proposition 
Beds provide an important complementary revenue stream, in  
our UK business, to our core floor coverings offer and we believe 
this category has significant further growth potential.  We have 
established a compelling offer with a typical in-store range of 
between 25-35 beds available at market leading prices, backed up  
by a good home delivery service.  At the end of April 2013 the offer 
‘Sleepright by Carpetright’ was trading from 271 stores (2012: 272 
stores).  The business delivered an increase in sales of 10.4% in the 
year as a whole, with 5.6% in the first half and 15.2% in the second 
half, giving an indication of the momentum being achieved.  Beds 
now represent 6.7% of total UK sales revenue (2012: 6.1%) and 
10.8% of the sales mix in those stores where it is available.  Our 
biggest opportunity is now in building customer awareness that we 
sell beds and, to support this, we are increasing our investment in 
marketing activity focused on this area.  

Carpetright plc Annual report and accounts 2013By building on the lessons learnt in the UK we have looked to 
replicate the bed proposition in the Netherlands, albeit adjusted  
to reflect the needs of the local consumer.  We have opened bed 
departments in two stores as a trial and are rolling this out to four 
more stores by the end of July.  These will be evaluated by the end  
of the calendar year.   

6. Delivering a step change in service 
In an environment where customers’ service expectations continue 
to rise, we believe there is an opportunity to drive our customer 
service standards higher and make them a real competitive 
advantage.  This view is supported by externally conducted market 
research.  Based on this research, during the year, we introduced 
new point of sale and price tickets to improve the transparency of 
our pricing.  In addition, we invested in training to develop our  
store colleagues to enable them to provide even better service to  
our customers. 

Mystery shopper visits provide a robust measure of our 
performance, enabling recognition of the best stores and identifying 
those where corrective action is needed when we have fallen short  
of our expectations.  Starting in late Summer 2012, we increased the 
frequency of these visits with every store now getting at least one 
visit every month.  Simultaneously, all store colleagues received 
training on selling and service standards and we have increased the 
bonus and incentives for those who achieve the required standard.   

As more customers place a premium on their time, we have seen a 
growth in the number of customers who would like to make their 
purchase decision in their own home.  This trend underlines the 
increasing importance of the role of the estimator in visiting 
customers’ homes, providing a selected range of flooring and 
measuring room(s).  We are currently evaluating how we can 
optimise this resource to provide a market leading service in this 
area and, as a start, have commenced a programme of ‘mystery 
shopper’ evaluation of our current performance and increased  
our training in this area. 

Our cutting and distribution centre at Purfleet provides a market 
leading cut-to-measure service to our stores, together with short  
lead times.  This gives our store colleagues the ability to sell with the 
confidence of meeting our customers’ expectation of fulfilling their 

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order rapidly.  Later this year, we are switching to a new transport 
fleet, which will reduce our fuel consumption and enable us to 
increase the proportion of products under centralised distribution. 
The latter will free up time in store, to be invested in improving our 
customer service.  

In the majority of instances, the last contact point the customer  
has with Carpetright is with the flooring fitter.  In the UK, we 
recommend the use of one of 1,284 fitters who have been 
independently assessed and validated.  To monitor the performance 
of the fitter, customers are contacted after the fitting to seek 
comments on their experience.  This allows our store managers  
to track individual performance and identify areas for improvement.  
We are looking to improve the robustness of this process by 
introducing automation in the capture of the customer comments.  
We offer all our recommended fitters access to an independent 
assessment and have broadened the numbers of disciplines to 
support the expansion of our range into laminate and LVT. 

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Outlook 
Historically, trends in UK housing transactions and mortgage 
approvals have been useful lead indicators of consumer demand in 
our sector, bearing a positive correlation with floor covering sales.  
Both of these indicators have recently shown some early signs of 
improvement, although this is from a very low base and it remains 
premature to call a wider recovery in the economy.  

The success of our self-help activities in improving Group 
performance during the period was particularly encouraging, 
demonstrating that a focus on factors within our control can  
yield good results.  

While we expect trading conditions to remain challenging, we are 
confident this combination of self-help initiatives will underpin the 
positive momentum of the Group. 

Darren Shapland 
Chief Executive 

www.carpetright.plc.uk 

www.carpetright.plc.ukBusiness reviewGovernanceFinancial statements 
 
 
 
 
 
 
 
 
 
88 

Business review continued 
Business objectives and strategies  

Business objective and strategies 
The primary financial objective of the Group is to deliver long term sustainable growth in earnings per share and cash flow.  We aim to achieve 
this through the following strategies: 

Strategy 

  KPI

Definition

Modernising the estate 
Introducing a new format with a more contemporary 
feel in which it is easier for customers to shop. 

Number of stores in  
new format 

The number of stores trading at the end of the 
year in the new format. 

Adjusting the portfolio 
Managing our store base to exploit opportunities which 
deliver better overall profitability.  

Number of stores 

The number of stores trading at the end of  
the year. 

Store space (’000 sq ft) 

Store gross area, including both selling and 
warehouse space (space occupied by sub tenants 
is excluded). 

Enhancing our range of floor coverings  
and services 
Ensuring we continually improve and develop our 
flooring product ranges to provide consumers with a 
market leading product choice which offers great value, 
backed up by excellent customer service. 

Like-for-like sales % 

Calculated as this year’s net sales divided by last 
year’s net sales for all stores that are at least 12 
months old at the beginning of the financial year. 
Stores closed during the year are excluded from 
both years (calculated in local currency). 

Gross Profit % 

Gross profit as a percentage of net sales 
(calculated in local currency). 

Participation of sales 
originated from online leads

Net sales completed online and those in stores 
that are attributable to online leads. 

Sales participation of beds 

Net sales of beds as a proportion of total sales. 

Costs as % of sales 

Operating costs expressed as a percentage of net 
sales (calculated in local currency). 

Net debt 

Value of net debt at year end. 

Optimising digital as part of a  
multi-channel offering  
Extending the reach of Carpetright’s brand by 
developing our online presence. 

Developing our bed proposition 
Developing a bed proposition as a complementary 
revenue stream to our core floor coverings business, 
offering consumers a wide choice at competitive prices.   

Simplifying our processes and a focus on  
cash management 
To provide the flexibility to offer competitive prices and 
improve our service,  we have a programme of activity to 
simplify and reduce the cost of processes, alongside a 
focused approach to cash management.  

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
 
 
99 

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Performance 

Business 

2013

2012 

2011

2010

An extensive programme of refurbishment has resulted in 186 
stores now trading in the new format. 

  UK 

Initial stores modernised and format being refined. 

We have opened 11 stores and closed 23. 

We have opened three stores and closed three. 

  Europe 

  UK 

  Europe 

186  

32  

n/a  

6  

n/a  

478  

490  

142  

142  

n/a  

539  

140  

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n/a

n/a

561

142

The reduction in stores numbers has resulted in a corresponding 
decrease in square footage. 

UK 

4,153  

4,270  

4,514  

4,626

Whilst store numbers are static, we have returned 4k sq ft of 
surplus space to landlords. 

Europe 

1,566  

1,570  

1,558  

1,580

Against a back drop of a challenging consumer environment, 
self-help activities have delivered sales growth throughout  
the year. 

UK 

The deterioration of customer confidence in the Netherlands has 
had a significant impact, partially offset by the success of the 
recovery plan in the Republic of Ireland. 

Europe 

2.2%  

(0.2%)  

(6.0%) 

4.2%

(11.0%) 

(1.2%)  

(4.0%) 

(6.2%)

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Good progress made on increasing gross profit through a 
combination of better sourcing and promotional planning. 

UK 

61.5%  

58.9%  

62.2%  

61.9%

Continued focus on better sourcing and promotional planning. 

Europe 

57.2%  

57.0% 

57.1%

58.5%

We have continued to develop and improve our online presence, 
focusing activity on our conversion to sales ratio. 

UK 

5.2%  

3.9%  

2.1%  

n/a

The development of the proposition has increased both sales and 
mix participation.  

UK 

6.7%  

6.1%  

5.1%  

3.5%

We have reduced our store cost base by 0.9% through  
reduction in the number of stores and successful rent 
negotiations.  This was offset by an increase in advertising 
supporting self-help activities. 

Underlying costs decreased by 2.2% reflecting tight management 
control and a focus on achieving efficiencies.  This was partially 
offset by the expected increased occupancy costs following the 
sales and leaseback of four Belgian properties at the end of the 
previous financial year. 

UK 

58.7%  

58.2%  

57.7%  

55.0%

Europe 

56.7%  

52.5%  

53.3%  

51.6%

The cash generative nature of the business provided the funding 
for the store modernisation programme and an overall reduction 
in net debt. 

Group 

£10.2m  

£19.1m  

£65.7m  

£71.3m

www.carpetright.plc.uk 

www.carpetright.plc.ukBusiness reviewGovernanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10 
10

Business review continued 
Financial review 

Neil Page 
Group Finance Director 

Highlights 
A summary of the reported financial results for the year ended 27 
April 2013 is set out below:  

Revenue 
Underlying operating profit1  
Net finance charges 
Underlying profit before tax1 
Exceptional items 
Profit/(loss) before tax 
Earnings/(loss) per share (pence) 
– underlying1 
– basic 
Dividends per share (pence) 
Net debt 

 2013 
£m 
457.6 
11.4 
(1.7) 
9.7 
(14.8) 
(5.1) 

9.6 
(9.8) 
Nil 
(10.2) 

2012 
£m 
471.5 

Change 
(2.9%)
8.0  42.5%
(4.0)  57.5%  
4.0  142.5%
9.5 
13.5 

4.5  113.3%

16.4 
Nil 

(19.1)  £8.9m

1.   Where this review makes reference to “Underlying” these relate to profit / earnings 

before exceptional items.  

Overview 
Total sales decreased by 2.9% to £457.6m, with the UK business 
being level and a decline in the Rest of Europe.  During the year, the 
Group opened 14 stores and closed 26 which gave a net decrease of 
12 stores, with a total store base of 620.  Total store space declined by 
2.1% to 5.7 million square feet. 

The challenging consumer environment in the UK is continuing to 
impact the disposable incomes of our customers and subdued 
mortgage approval volumes influence a lower level of activity within 
our sector.  Against this backdrop, our self-help actions continue to 
deliver positive results.  The key driver in the performance of the Rest 
of Europe continues to be the deterioration of consumer confidence 
in the Netherlands, where the floor coverings market remains weak.   

Overall, Group underlying operating profit increased by 42.5% to 
£11.4m.  Underlying net finance charges were £2.3m lower at £1.7m, the 
result of lower average net debt achieved, for the most part, through the 
sale and leaseback of freehold properties in the latter part of the previous 
financial year.   These factors combined to generate an underlying profit 
before tax of £9.7m, a 142.5% increase on the prior year. 

Exceptional charges totalled £14.8m (2012: a surplus of £9.5m) 
primarily from onerous lease provisions, net losses on the disposal of 
property and non-cash impairment charges. 

As a result, the loss before tax was £5.1m (2012:  profit of £13.5m).  
Basic loss per share was 9.8p reflecting the post tax loss (2012: 
earnings of 16.4p). 

The combination of cash flow from continued underlying 
profitability and the level of net capital expenditure, enabled year-end 
net debt to be reduced by £8.9m to £10.2m (2012: £19.1m).  The cash 
flow strength of the Group is highlighted by the fact that in the past 
four years net debt has been reduced by over 89% from £97.1m as at 
May 2009. 

Performance by Business 
For year to 27 April 2013 

Revenue 
UK  
Rest of Europe 
Total revenue 

Underlying operating profit 
UK 
Rest of Europe 
Total underlying operating profit 

Underlying operating profit % 
UK 
Rest of Europe 
Total underlying operating profit %

Total
£m 

381.6
76.0
457.6

10.9
0.5
11.4

Year on Year Movement 

Reported 

Local Currency 

Like-for-like1 

Level
(15.5%)
(2.9%)

289.3%
(90.4%)
42.5%

(10.4%) 

2.2%
(11.0%)

(90.5%) 

2.2ppts
2.9%
(5.1ppts)
0.7%
2.5% 0.8%ppts

1.  Like-for-like sales growth – calculated as this year’s net sales divided by last year’s net sales for all stores that are at least 12 months old at the beginning of our financial year.  Stores 

closed during the year are excluded from both years.  No account is taken of changes to store size or the introduction of third party concessions.  Sales from insurance and 
housebuilders’ contracts are supplied through the stores and included in their figures. 

UK 

Total UK revenue in the year was £381.6m, in line with the previous 

sales, an increase of 2.6 percentage points.  This improvement was 

year.  We opened 11 stores and closed 23 stores in the year, which 

achieved in the floor covering margin through better sourcing and 

translated into net space decline of 117,000 sq ft, a decrease of 2.7%. 

promotional planning.  The impact of the increase of bed sales at  

Gross profit increased by 4.4% to £234.8m, representing 61.5% of 

11 

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a lower margin was offset by a corresponding decrease from our 

wholesale business. 

The total UK cost base increased by 0.9% compared with the prior 

year to £223.9m (2012: £222.0m).  Store payroll costs continue to be 

managed closely to the volume of sales and increased by 0.2% to 

£58.3m (2012: £57.6m).  Store occupancy costs fell 0.9% to £126.4m 

(2012: £127.5m) due to a net reduction in the number of stores, 

successful rent negotiations and reduced depreciation, although this 

was partially offset by utility and business rates inflation.  The 

underlying rent in like-for-like stores increased marginally by 0.3% 

(2012: 0.2%), with the majority of rent reviews being settled at zero, a 

reflection of the current economic climate.  Marketing and central 

support costs were up 5.7% at £39.2m (2012: £37.1m), primarily the 

result of an increased investment in sales-driving advertising activity 

supporting self-help initiatives and an increase in performance 

related bonuses.  

(2012: £2.8m). 

2013 

£m 

381.6 

2.2% 

234.8 

61.5% 

(223.9) 

10.9 

2.9% 

2012

£m 

381.6

(0.2%)

224.8

58.9%

(222.0)

2.8

0.7%

Change 

Level

4.4%

2.6ppts

(0.9%)

289.3%

2.2ppts

Store Numbers 

Sq Ft (’000) 

28 April 2012

Openings

Closures

27 April 2013 

28 April 2012

27 April 2013 

474

16

490

11

–

11

(23)

–

(23)

462 

16 

478 

4,241

29

4,270

4,124

29

4,153

After taking into account the movement in the number of stores, 

like-for-like sales for the year increased by 2.2% and can be 

attributed to the following key factors: 

i)  The stores which have now been fully refurbished are reporting 

sales increases around 10% above the underlying store base; 

ii)  The development of our bed business.  This category now 

makes up 6.7% of UK sales (2012: 6.1%); 

iii)  The introduction of an improved laminate range to  

more stores;  

iv)  The increased use of digital media; and 

v)  A 54.4% decline in the wholesale businesses, which now 

represents 1.5% of sales (2012: 3.3%).  Whilst there remains  

a market, the level of profitability available to Carpetright  

has been significantly reduced by structural changes in the 

insurance replacement market.  This is likely to remain  

a relatively small proportion of total sales for the  

The progress made on the self-help initiatives was reflected in  

the sales line with first half like-for-like sales up 0.8% and this 

accelerated in the second half to 3.6%.   

UK – Performance Review 

The key financial results for the UK were: 

Revenue 

Like-for-like sales 

Gross profit 

Gross profit % 

Costs 

Underlying operating profit 

Underlying operating profit % 

The UK portfolio is now as follows: 

Standalone  

Concessions  

Total 

foreseeable future. 

Underlying operating profit increased significantly to £10.9m 

Carpetright plc Annual report and accounts 2013
Carpetright plc Annual report and accounts 2013 

www.carpetright.plc.uk 

 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
UK 
Total UK revenue in the year was £381.6m, in line with the previous 
year.  We opened 11 stores and closed 23 stores in the year, which 
translated into net space decline of 117,000 sq ft, a decrease of 2.7%. 

After taking into account the movement in the number of stores, 
like-for-like sales for the year increased by 2.2% and can be 
attributed to the following key factors: 

i)  The stores which have now been fully refurbished are reporting 
sales increases around 10% above the underlying store base; 

ii)  The development of our bed business.  This category now 

makes up 6.7% of UK sales (2012: 6.1%); 

iii)  The introduction of an improved laminate range to  

more stores;  

iv)  The increased use of digital media; and 
v)  A 54.4% decline in the wholesale businesses, which now 

represents 1.5% of sales (2012: 3.3%).  Whilst there remains  
a market, the level of profitability available to Carpetright  
has been significantly reduced by structural changes in the 
insurance replacement market.  This is likely to remain  
a relatively small proportion of total sales for the  
foreseeable future. 

The progress made on the self-help initiatives was reflected in  
the sales line with first half like-for-like sales up 0.8% and this 
accelerated in the second half to 3.6%.   

UK – Performance Review 

The key financial results for the UK were: 

Revenue 
Like-for-like sales 
Gross profit 
Gross profit % 
Costs 
Underlying operating profit 
Underlying operating profit % 

The UK portfolio is now as follows: 

Standalone  
Concessions  
Total 

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Gross profit increased by 4.4% to £234.8m, representing 61.5% of 
sales, an increase of 2.6 percentage points.  This improvement was 
achieved in the floor covering margin through better sourcing and 
promotional planning.  The impact of the increase of bed sales at  
a lower margin was offset by a corresponding decrease from our 
wholesale business. 

The total UK cost base increased by 0.9% compared with the prior 
year to £223.9m (2012: £222.0m).  Store payroll costs continue to be 
managed closely to the volume of sales and increased by 0.2% to 
£58.3m (2012: £57.6m).  Store occupancy costs fell 0.9% to £126.4m 
(2012: £127.5m) due to a net reduction in the number of stores, 
successful rent negotiations and reduced depreciation, although this 
was partially offset by utility and business rates inflation.  The 
underlying rent in like-for-like stores increased marginally by 0.3% 
(2012: 0.2%), with the majority of rent reviews being settled at zero, a 
reflection of the current economic climate.  Marketing and central 
support costs were up 5.7% at £39.2m (2012: £37.1m), primarily the 
result of an increased investment in sales-driving advertising activity 
supporting self-help initiatives and an increase in performance 
related bonuses.  

Underlying operating profit increased significantly to £10.9m 
(2012: £2.8m). 

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2013 
£m 
381.6 
2.2% 
234.8 
61.5% 
(223.9) 
10.9 
2.9% 

2012
£m 
381.6
(0.2%)
224.8
58.9%
(222.0)
2.8
0.7%

Change 
Level

4.4%
2.6ppts
(0.9%)
289.3%
2.2ppts

Store Numbers 

Sq Ft (’000) 

28 April 2012
474
16
490

Openings
11
–
11

Closures
(23)
–
(23)

27 April 2013 
462 
16 
478 

28 April 2012
4,241
29
4,270

27 April 2013 
4,124
29
4,153

www.carpetright.plc.uk 

www.carpetright.plc.ukBusiness reviewGovernanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
  
1212 

Business review continued 
Financial review continued 

Rest of Europe 
In the Netherlands, following the implementation of government 
austerity measures which adversely affected consumer confidence, 
the flooring market was weak.  This resulted in an extremely 
challenging year for our business.  Belgium also faced a difficult 
period with a similar package of austerity measures, although our 
sales were not as severely impacted.  Whilst in the Republic of 
Ireland we achieved consistent sales growth throughout the year, as 
our recovery plan continues to gain momentum. 

The three businesses combined to produce a total sales decline  
of 10.4% in local currency, with like-for-like sales decreasing by 
11.0%.  After exchange rate movements, total sales fell 15.5% in 
reported revenue. 

Gross profit percentage increased marginally to 57.2% (2012: 
57.0%), but was not enough to offset the decline in sales, resulting in 
a decline of gross profit to £43.5m (2012: £51.2m).  In local currency 
terms, this represented a 9.7% decline. 

Reported operating costs decreased by 6.5% to £43.0m.  In local 
currency terms, costs decreased by 0.3%, which included an 
additional £0.8m of occupancy costs following the sale and leaseback 
disposal of four freehold properties in Belgium at the end of the last 
financial year.  The reduction in the remaining costs reflects tight 
management control and a focus on achieving efficiencies.   

The net result was an underlying operating profit of £0.5m (2012: 
£5.2m).  In local currency terms, the underlying profit decreased  
by 90.5%. 

Rest of Europe – Performance Review 

The key financial results for the Rest of Europe were: 

Revenue 
Like-for-like sales 
Gross profit 
Gross profit % 
Costs 
Underlying operating profit 
Underlying operating profit % 

2013
£m 
76.0
(11.0%)
43.5
57.2%
(43.0)
0.5
0.7%

2012
£m 
89.9
(1.2%)
51.2
57.0%
(46.0)
5.2
5.8%

Change 
(Reported) 
(15.5%) 

Change
(Local Currency) 
(10.4%)

(15.0%) 
0.2ppts 
6.5% 
(90.4%) 
(5.1ppts) 

(9.7%)

0.3%
(90.5%)

The Rest of Europe portfolio is now as follows: 

Netherlands  
Belgium  
Republic of Ireland 
Total 

Store Numbers 

Sq Ft (’000) 

28 April 2012 
94 
28 
20 
142 

Openings 
1
1
1
3

Closures 
–
(3)
–
(3)

27 April 2013 
95
26
21
142

28 April 2012 
1,094 
329 
147 
1,570 

27 April 2013 
1,104
307
155
1,566

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
1313 

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Dividend 
Whilst recognising good progress has been made in reducing our  
debt and there has been some encouragement in the increase of the 
level of underlying profitability, the current economic environment 
continues to be uncertain.  As a result, the Board feels it is important  
to see a continued recovery in Group performance before restoring the 
dividend.  The Board has therefore decided not to pay a final dividend  
(2012: nil pence), resulting in no full year dividend (2012: nil pence). 

Balance Sheet 
The Group had net assets of £65.3m (2012: £70.7m) at the end of the 
year, a decrease of £5.4m since 28 April 2012, reflecting the post tax 
loss for the year.   

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Freehold and long leasehold property 
Other non current assets 
Stock 
Trade & other current assets 
Creditors < 1 year 
Creditors > 1 year 
Net Debt 
Pension Deficit 
Net Assets

27 April 2013
£m 
75.0
118.0
37.6
19.8
(103.2)
(66.6)
(10.2)
(5.1)
65.3

28 April 2012
£m 
83.3
121.9
38.3
24.1
(110.2)
(63.3)
(19.1)
(4.3)
70.7

Net debt and cash flow 
The cash generative nature of the business remains one of the 
strengths of the Group, with operating cash flow of £17.4m in the 
year (2012: £29.1m).   

The increase in working capital in the year was attributable to the 
decline in merchandise creditors in the Netherlands, a consequence 
of the lower sales, the net amortisation of property lease incentives 
and the reversal of a timing difference from the previous year related 
to payment of UK VAT.  The payment for provisions reflects the 
cash outgoing for previous years’ exceptional items, predominantly 
onerous leases in the UK and Republic of Ireland.  

Cash Flow 

Underlying operating profit 
Depreciation and other non-cash items 
Exceptional items 
(Increase)/Decrease in stock 
(Increase)/Decrease in working capital 
Provisions paid 
Operating cash flow
Net interest paid 
Corporation tax paid 
Net capital receipts/(expenditure) 
Free cash flow
Other  
Movement in net debt
Opening net debt 
Closing net debt

2013
£m 
11.4
14.6
–
1.0
(6.2)
(3.4)
17.4
(1.4)
(1.4)
(6.6)
8.0
0.9
8.9
(19.1)
(10.2)

2012
£m 
8.0
14.8
(1.6)
(0.4)
13.3
(5.0)
29.1
(4.9)
(3.0)
22.8
44.0
2.6
46.6
(65.7)
(19.1)

www.carpetright.plc.uk 

Net Finance Costs and Taxation 
Underlying net finance charges were £1.7m (2012: £4.0m) reflecting 
lower average net debt and a reduction in the margin rates on 
borrowings.  The effective tax rate on profits is 29.3% (2012: 18.7%).  
This increase arises as a combination of non-recurring adjustments 
in the prior year and the impact of a change in UK tax rates.   

Exceptional Items 
The Group recorded a net charge of £14.8m (2012: surplus of £9.5m) 
in the year. 

Profit/(loss) on disposal of properties 
Onerous lease charge 
Impairment charge – store assets 
impairment charge – freehold property 
Restructuring costs 
Write off of unamortised refinancing fees  

(Charge)/Gain 

2013
£m 
(1.2)
(8.1)
(0.3)
(5.2)
–
–
(14.8)

2012
£m 
13.4
(0.3)
(1.0)
–
(2.1)
(0.5)
9.5

We continued to trade our property portfolio, although the 
deterioration in the UK out-of-town retail property market has 
made this more challenging.  A net loss of £1.2m was made on 
property disposals in the year (2012: profit of £13.4m).  

During the period, a property portfolio review was completed.  This 
resulted in the closure of 11 stores previously trading under the 
‘Storey Carpets’ brand.  In all of these locations there is a 
‘Carpetright’ store in close proximity.  As expected, a proportion of 
the sales have transferred to nearby stores with an annualised benefit 
to profit to be around £1m.  In addition, we have had leases for two 
stores return under privity of contract following their current 
occupier’s administration.  As a result, along with three other 
closures, the Group is making an onerous lease provision for the 
estimated future outgoings of these stores of £5.4m.  In April 2011, 
we made onerous lease provisions for 20 UK stores, we have 
disposed of eight of these, leaving 12, where in the light of the 
deterioration of the out-of-town property market, the provision has 
been reviewed and increased by £2.7m.    

We have reviewed the carrying value of the store assets in our 
balance sheet, consistent with the approach in previous years.  The 
model used to value these assets includes a number of assumptions 
relating to market growth and inflationary expectations.  These tests 
have led to a net impairment charge of £0.3m (2012: £1.0m).   

Historically, the Group has made net gains on disposal of freehold 
properties and has a track record of overachievement against 
valuations.  Nevertheless, the weakening of the property market in 
both the UK and the Netherlands, with more properties being 
returned to landlords, has led us to review the carrying value of the 
Group’s freehold properties.  This has resulted in a non-cash 
impairment charge of £5.2m.   

Earnings per Share 
Basic loss per share was 9.8 pence (2012: earnings of 16.4 pence), 
reflecting the post tax loss.  Underlying earnings per share increased 
to 9.6 pence (2012: 4.5 pence).  

www.carpetright.plc.ukBusiness reviewGovernanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
1414 

Business review continued 
Financial review continued 

Net capital receipts/(expenditure) was an outflow of £6.6m (2012: 
inflow of £22.8m).  This can be broken down into the following 
principal categories: 

Current liquidity 
At the year end the Group held cash balances of £7.9m (2012: 
£9.6m) principally a combination of Sterling and Euros.  

Gross bank borrowings at the balance sheet date were £15.5m (2012: 
£26.0m) of which £1.6m is term based with the balance of £13.9m 
being drawn down from overdraft and revolving credit facilities.  
The Group had further undrawn, committed facilities of £46.7m at 
the balance sheet date.  

In June 2011, the Group completed a refinancing arrangement of its 
principal facilities, split between amortising term loans, a revolving 
credit facility and overdrafts in a mixture of Sterling and Euro 
currencies.  The term loans and revolving credit facilities mature in 
July 2015.  As at 27 April 2013, the facilities provided debt capacity 
of around £63m.   Arrangement fees and legal costs are amortised 
over the period to June 2014, although paid in cash at the outset.  
The facilities contain financial covenants which are tested on a 
quarterly basis.  The Group monitors actual and prospective 
compliance with these on a regular basis.   

Neil Page 
Group Finance Director 

Capital expenditure 
Purchase of freehold properties 
Proceeds from freehold property 
disposals 
Proceeds from leasehold property 
disposals 
Net capital receipts/(expenditure) 

2013 
£m 
(9.6) 
(1.6) 

2012
£m 
(6.9)
(3.7)

2.7 

32.0

1.9 
(6.6) 

1.4
22.8

After the repayment of borrowings, net debt decreased by £8.9m to 
£10.2m at the year end (2012: £19.1m). 

Property 
The Group owns a significant property portfolio, most of which is 
used for trading purposes. This portfolio is estimated by 
management to have a market value of £79.7m at the year-end 
(2012: £86.6m), compared to a net book value of £73.6m recorded in 
the financial statements (2012: £81.8m).  The movement in the year 
is predominantly the result of recognising weaker property markets. 

Pensions 
The IAS 19 valuation as at 27 April 2013 was a net deficit of £5.1m in 
relation to defined benefit pension arrangements (2012: £4.3m).  
The Carpetright scheme closed to future accrual on 30 April 2010.  
Plan assets increased to £21.7m (2012: £18.3m) driven by higher 
market values and additional Company contributions agreed with 
the pension trustees following the triennial valuation in April 2011.  
The present value of plan liabilities increased to £26.8m (2012: 
£22.6m) driven principally by a reduction in the discount rate to 
4.2% (2012: 4.6%). 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
Principal risks and uncertainties 

1515 

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Carpetright recognises that effective business management requires regular 
review of business risks to identify, evaluate and prioritise them, to assign 
management ownership and to ensure appropriate controls are in place to 
provide mitigation. 
The process for identification of business risks is described on page 24 of this report. 

The risk factors addressed below are those which we believe could adversely affect the operations, revenue, profit, cash flow or assets of the 
Group.  Additional risks and uncertainties currently unknown to us, or which we currently believe are immaterial, may also have an adverse 
effect on the Group. 

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We use our risk management process to identify, monitor, evaluate and escalate such issues as they emerge, enabling management to take 
appropriate action wherever possible in order to control them and also enabling the Board to keep risk management under review. 

Business Objective and Strategies 
The primary financial objective of the Group is to deliver long term sustainable growth in earnings per share and cash flow.  The strategies that 
we are following to achieve this are set out on page 8 of this report.  We face a number of strategic and operational risks which are set out 
below, together with the controls and actions which mitigate the impact of those risks. 

  Risk Description 

Mitigation

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  Development and execution of a strategy: 

The business requires a strategy that responds to the challenges 
of the market place so as to position itself for long-term growth.

  Economic uncertainty:

The economy is a major influence on consumer spending.  
Trends in employment, inflation, taxation, consumer debt levels 
and interest rates impact consumer expenditure in discretionary 
areas.  Changes in Government policies may also affect our 
consumers’ ability to purchase our products and services.

  Cost control: 

In the event we are unable to control our costs the financial 
results of the Group will be adversely affected. 

  Reputation: 

The failure to properly mitigate and manage other risks may 
manifest itself by damaging Carpetright’s reputation.  This may 
lead to a lack of confidence by consumers, thereby adversely 
affecting the business. 

The Board holds an annual strategy day and from this 
business plans are developed to ensure targets are both set  
and resourced appropriately.  
Regular monitoring of performance against plan is carried out  
to ensure targets are being achieved and that they remain relevant 
to and focused on the Group strategy. 

Throughout the year we have continued to monitor the 
effectiveness of our pricing, promotional and marketing  
strategies across our businesses, tailoring our consumer  
offering where appropriate.   

We have a budgetary and planning process which has been 
developed to ensure that there is an appropriate budget for both 
operational costs and capital expenditure.  There is a system of 
authorisation to prevent costs being incurred without appropriate 
authorisation and being in excess of budget. 
In addition we continually focus on our cost base to ensure that 
we are able to manage our margins. 

We have mitigation strategies in place to manage our other risks, 
thereby reducing the chance of them arising.  In the event that 
there is a threat of reputational damage, there is a process in place 
to deal with enquiries from the press, investors and others, as well 
as social media.

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  People: 

Our profitability is dependent upon our ability to attract, retain 
and motivate people across all levels of the business. 

We invest in training to develop our colleagues to provide great 
service to our customers.  Our approach to remuneration aims to 
ensure that high calibre executives are attracted and retained.   

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www.carpetright.plc.ukBusiness reviewGovernanceFinancial statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1616 

Business review continued 
Principal risks and uncertainties continued 

    Risk Description 

  Product and service quality: 

  Mitigation

The Carpetright name is a key asset of the business and as the 
largest operator in its markets, expectations of the Group are 
high.  Failure to provide high quality products and services 
could lead to a loss of trust and confidence, and damage the 
Group’s reputation and brand.  This could result in a decline in 
the customer base and affect the ability to recruit good people.

  IT systems, supply chain and business continuity: 

Carpetright is dependent on the reliability and capability of key 
information systems and technology.  A major incident or 
sustained performance problems with regard to store, logistics, 
multi-channel or support office systems could constitute a 
significant threat to the business, at least in the short term. 

  Compliance: 

The Group risks incurring penalties or punitive damages  
arising from failure to comply with legislative or regulatory 
requirements across many areas.  

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The protection of the Carpetright brand and position in its core 
markets will be sustained by unique and extensive product and 
service offerings in our stores.  Colleague and fitter training is 
delivered continually with fitters being independently assessed. 

Business continuity plans have been documented and 
arrangements made to mitigate significant risks arising.  The 
systems implemented within the UK and the Republic of Ireland 
are mirrored in a separate location.  Plans are in place to replicate 
this in the remaining European businesses by the end of 
September 2013.  

The Group has developed clear policies on compliance and it is 
the Group’s Legal Director’s responsibility to identify prospective 
changes to laws and regulations and to bring these to the 
attention of the relevant people.

  Finance and Treasury: 

The Group risks exposure to exchange rate, interest rate, 
liquidity and credit risks having an adverse or unexpected 
impact on results, funding requirements or purchasing ability. 

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The Group frequently reviews its financial position to ensure  
that its funding requirements are being met.  Bank covenant  
tests are regularly monitored.  Rolling cash flow forecasts are 
produced weekly.

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Engagement 
There are a number of communication channels in place to help 
people develop their knowledge of, and enhance their involvement 
with, the Group.  These channels include surveys, conferences, 
management briefings, weekly briefings broadcast to stores and 
offices, and other less formal communications.  Additionally, all 
annual results and interim management statements are made 
available through the intranet.  Directors and senior management 
regularly visit stores and discuss matters of current interest and 
concern with colleagues. 

Share ownership 
Colleagues have an opportunity to invest in the Company’s shares 
and through two all-employee share schemes, namely an  
All Employee Share Ownership Plan and a Savings Related Share 
Option Scheme.  Approximately 500 colleagues participate in  
these schemes. 

People 

The Group employs over 3,200 
people and is proud of being 
regarded as a responsible and 
respected employer. 

Equal opportunities 
The Board believes in creating throughout the Company a culture 
that is free from discrimination and harassment, and will not permit 
or tolerate discrimination in any form.  The Group operates a 
whistleblowing hotline through a third party provider enabling 
matters of concern to be raised with the Company on a named or 
anonymous basis.  The Company gives full and fair consideration to 
applications for employment when these are received from disabled 
people.  Should an individual become disabled while working for the 
Company, efforts are made to continue their employment and 
retraining is provided, if necessary. 

Training and development 
Our training and development programmes are focused on  
giving our people the skills they need to carry out their jobs and  
in due course to move up to new roles, enabling them to develop 
their careers and ensuring that there is a pipeline of talent within  
the Group. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
1717 

Corporate responsibility 

Our Corporate Responsibility (CR) policy is designed to meet the long-term expectations of our 
customers and other stakeholders and ensure the sustainable development of our business. 

It is clear that protecting the environment and running our business 
ethically makes good commercial sense and, apart from improving 
the environment for both our colleagues and our customers, will 
also help us to enhance shareholder returns.  The Customer and 
Corporate Responsibility Committee was created on 1 July 2012 and 
oversees, amongst other matters, the Group’s CR activities.  Martin 
Harris is the Executive Director responsible for co-ordinating the 
Group’s CR activities.  Details of the number of meetings and 
attendance are set out on page 22. 

We have continued developing and improving policies to cover  
the following: 

Providing excellent service 
Our aim is to provide an outstanding customer experience by selling 
a comprehensive range of products at the keenest prices, supported 
by dedicated store teams and, where required, by organising a high 
quality estimating and fitting service. 

One of the streams in our strategic plan is delivering a step change  
in service delivery as we believe that this can help significantly 
differentiate us from our competitors. 

Post-sales calls to customers were introduced in the UK in winter 
2011/12, allowing immediate feedback thereby ensuring that any 
issues can be immediately addressed by the relevant store.  We also 
introduced this process in the Rest of Europe in March 2013. 

In the Netherlands we introduced an online customer satisfaction 
survey with a response rate of nearly 60% and were very encouraged 
by the results, with the majority of our customers ranking us ‘good’ 
or ‘very good’ in all areas of service and over 97% of the respondents 
saying they would recommend Carpetright. 

In the UK we undertake a mystery shopping programme which 
assesses the customer service and selling skills of our store 
colleagues.  Part of their overall remuneration is based upon their 
success in achieving high customer service scores.  During 2013/14 
we will be rolling this out to our estimators. 

We have identified that the estimating service is very important to 
the overall customer experience.  We are therefore increasing our 
training to improve our estimating service, and this will remain a 
focus for the company. 

We do not employ our own fitters in the UK but instead have a 
commercial arrangement to introduce those fitters in whose skills 
we have confidence and recommend to our customers.  Our mobile 
fitter training pods enable us to offer all our recommended fitters 
access to the Flooring Industry Trade Association (FITA) 
assessment and additional training where required to meet FITA’s 
exacting standards.  As at 27 April 2013 we would recommend 1,284 
independent fitters who have been independently assessed by FITA.  
We also ensure that fitters carry public liability insurance.

We will be developing our colleagues in 2013/14 in order to 
underpin our provision of excellent service and our targets for this 
are included in the ‘Developing committed people’ section below.  
For the financial year 2013/14 our targets are: 

•  To achieve 100% post-sales calls in the UK; 

•  To improve our mystery shopper scores in the UK;  

•  To introduce fitters’ identity cards to Northern Ireland and  

the Republic of Ireland; 

•  To introduce a quality assurance programme to ensure  

that recommended fitters in the UK continue to meet the  
required standards;  

•  To ensure all recommended fitters in the Netherlands and 
Belgium meet or exceed the same standards as those in the  
UK; and 

•  To introduce a fitters’ Code of Conduct in Belgium and 

the Netherlands. 

Developing committed people 
As at 27 April 2013 we employed 3,280 colleagues in stores, 
distribution centres and offices throughout the UK and the Rest of 
Europe.  Our aims are to ensure everyone has the appropriate skills 
and knowledge; to offer our people a good range of benefits; and to 
value and promote the diversity of our workforce. 

In the UK over 2,500 man-days of training were undertaken, in 
addition to on-line Health and Safety training.  This training is 
intended to develop our colleagues and enable them to provide  
great service to our customers. 

In Europe, we targeted our training towards our colleagues in stores, 
focussing on product training to enable them to provide a great 
service to our customers.  Additionally eLearning training was rolled 
out.  Furthermore all store managers and assistant managers in the 
Netherlands and Belgium have undergone management skills 
training appropriate to their position. 

Our colleagues in the Netherlands participate in a 10 mile run to 
raise money for a children’s cancer charity which is aiming to build  
a hospital in the Utrecht area, and in 2013 members of the Executive 
Team will be joining them. 

For the financial year 2013/14 our targets are: 

•  To deliver a training programme for every estimator and store 

manager in the UK; 

•  To deliver product knowledge training to every store-based 

colleague in the UK on beds, smooth floor coverings and carpets; 

•  To provide refresher training on measuring and planning to  

every store-based colleague in the UK;  

•  To ensure every new colleague attends a structured  

induction programme; 

www.carpetright.plc.uk 

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www.carpetright.plc.uk 
 
 
 
 
 
 
 
 
1818 

Business review continued 

Corporate responsibility continued 

•  To design and deliver eLearning packages on all products  

for availability via the Company’s intranet; 

•  To test the core competencies of all store based colleagues in  
the Netherlands and Belgium through an on-line platform to 
prove competency levels and identify any specific training 
requirements; and 

•  To introduce a management training programme for high 
potential store managers in the Netherlands and Belgium 
as preparation for more senior positions in the future. 

Sourcing great products 
We are committed to buying our products from suppliers who 
operate responsibly.  Our aims are to ensure suppliers are subject  
to vetting for satisfactory ethics and procedures, to insist our 
product suppliers sign up to the Carpetright Ethical and 
Environmental Code of Conduct, and to ensure we act in a 
responsible and ethical manner.  This covers matters such as the 
prohibition of the use of child and forced labour, freedom of 
association and the provision of safe and hygienic working 
conditions.  In respect of the products, the Code of Conduct 
prohibits the use of certain chemicals and includes a timber policy  
to ensure all timber floor covering products are manufactured  
from sustainable resources. 

All floor covering and bed suppliers to our businesses both in the 
UK and in the Rest of Europe have signed up to compliance with 
our Code of Conduct. 

Our product suppliers are, principally, based in Europe, which 
means that less fuel is used in transporting the products than if  
we sourced from further afield. 

We now sell Luxury Vinyl Tiles which are made from 40%  
recycled materials and which are, themselves, 100% recyclable.  
Further, both sisal and sea-grass products are now available in  
the majority of our stores. 

For the financial year 2013/14 our targets are: 

•  To grow our sales of Luxury Vinyl Tiles;  

•  To introduce a carpet collection made partly from maize in the 

Netherlands and Belgium; and 

•  To identify and source products from suppliers who use 
techniques that reduce raw materials usage in the carpet 
manufacturing process. 

Creating a safe place to work and shop 
We are committed to achieving high standards of health and safety 
in all operational areas. 

Quarterly Health and Safety Committee meetings take place in all 
business units.  We are pleased to report that there have not been 
any fatalities again this year (2012: nil).  There has been an increase 
in the overall level of accidents in the UK to 116 (2012: 110).  
Pleasingly, the number of serious accidents that are reportable to the 
Health and Safety Executive decreased in the period to 11 (2012: 12), 
and there were 3 (2012: 7) accidents in the Rest of Europe which 
would have been reportable had they occurred in the UK. 

Carpetright plc Annual report and accounts 2013 

We remain committed to eliminating all heavy manual handling 
from our stores.  Wherever possible, each of our branches has a 
pedestrian operated boom truck to unload and move carpet and 
vinyl deliveries, and where it has not been possible to provide a truck 
we have arranged a series of nearby ‘buddy’ branches to accept 
deliveries.  In Europe manual handling training was undertaken  
by all colleagues in the Netherlands and Belgium. 

The Health and Safety manual used in the UK is being translated 
and revised for use in the Rest of Europe. 

For the financial year 2013/14 our targets are: 

•  To deliver the remaining 225 Easylift devices and associated 

training, thereby ensuring all stores in the UK and RoI that have 
rollstock have an Easylift device; 

•  For our European business, to translate, revise and launch health 
and safety procedures manual as documented in our UK manual; 

•  To assess an automated ‘roll-on’ device for easily rolling roll-stock 

onto standard European roll-stock stands; and 

•  To implement a programme to replace all non-standard  

roll-stock stands in the UK with standard stands as they are  
easier to maintain. 

Respect for the environment 
We are committed to taking steps to control and minimise any 
damage our operations may cause to the environment through 
manufacturing processes, transport, energy usage and packaging.   
In particular we are aware of the issue of climate change and we 
want to understand and minimise our carbon emissions.   

In the UK we make our own cardboard tubes on site, thereby 
reducing the cost of delivery of what is, essentially, air in the centre 
of the tubes.  Where possible we re-use cardboard tubes.  Sheet 
polythene wrapping and cardboard tubes that are not re-used but 
are delivered within the UK (excluding Northern Ireland) from our 
main distribution centre are recycled.  No waste produced from our 
store support office, warehouse and distribution centre is sent to 
landfill; general rubbish being compacted and incinerated to 
produce energy.  Currently other waste from stores is sent to landfill, 
although we aim to address this in the forthcoming financial year. 

In Belgium and the Netherlands sheet polythene wrapping around 
our carpets is also collected and recycled. 

We continue to consider whether there are opportunities to recycle 
of end-of-use carpets.  A mattress recycling service is offered to our 
customers in the Netherlands. 

We were able to reduce our water consumption in the UK  
by approximately a third during the year, and nearly half  
measured over the last two years, which has been achieved  
through improved analysis of consumption data and 
identification of any high-use locations. 

We are trialling different forms of energy-efficient lighting and, 
where a store undergoes a full refurbishment, it is the intention to 
install such lighting at that location. 

Carpetright plc Annual report and accounts 201319 
19

Nearly 60% of the eligible property portfolio in the UK now  
has Automatic Meter Reading (AMR) electricity meters, which 
provide daily meter reading data and allows us to target any high-
consumption locations, understand why the usage is higher than 
anticipated and manage our consumption appropriately.  AMR 
electricity meters were also installed in 92% of stores in the 
Netherlands where installation is possible, although it is too early  
to assess their success. 

Approximately 72% of our eligible property portfolio in the UK  
now has gas AMR meters, enabling us to monitor gas consumption 
in a similar way to electricity consumption. This has enabled us to 
identify stores that were, for example, leaving heating on overnight.  
In the Netherlands 80% of stores of the eligible property portfolio 
has had AMR meters installed.

For the financial year 2013/14 our targets are: 

•  To explore the potential to introduce movement sensitive lighting 

to our main UK distribution and cutting warehouse; 

•  To install a further 108 gas AMR meters in the UK, completing 

the roll-out to all eligible trading stores; 

•  To install a further 186 electricity AMR meters in the UK, 

completing the roll-out to all eligible trading stores; 

•  To divert all waste generated by stores in the UK (excluding 

Northern Ireland) from landfill to either recycling or incineration 
to produce electricity; 

•  To provide a bed recycling service in the UK; and 

•  To introduce a new, more energy efficient, fleet of lorries. 

Our key measures within CR are: 

  Key Initiative 

Providing Great Service 

Indicator 
Complaints per £1m of sales in 
the UK1 

Complaints per €1m of sales in the 
Rest of Europe 

Developing Committed People Number of man-days training in 

the UK2 
Number of man-days training in the 
Netherlands and Belgium

2013 
5.8

Progress 

2012
11.3 We attribute the reduction to the success of 

post-sales calls to customers and greater focus 
on customer satisfaction. 

5.8

3.7 The figure for 2013 includes complaints 

submitted via our website.  It is not practicable 
to restate the prior year. 

–  Comparative figures are not available for 2012.

–  Comparative figures are not available for 2012.

2,500

376

Number of accidents in the UK 

116

110 There is no common factor which we can 

Creating a Safe Place to Work 
and Shop 

Respect for the Environment 

Number of accidents in the 
Rest of Europe 

Number of reportable accidents 
in the UK  

Number of accidents in the Rest of 
Europe which would have been 
reportable if they occurred in the UK
Energy efficiency – kWh/sq m of sales 
space in the UK3,4 

Energy efficiency – kWh/sq m of sales 
space in the Netherlands4,5 
Energy efficiency – km/litre 
of delivery fleet6 
Recycling in tonnes6 

168

3.45

2,402

13

11

3

attribute to the accidents that have occurred.

17 The number of accidents has reduced, 
with the most significant decline in  
serious accidents. 

12 A reduction in reportable accidents in our 
stores, but an increase in the principal 
warehouse, with no common factor found.
7 The number of serious accidents declined 

by over half. 

255

207  The increase is principally due to a cold 

winter and spring, necessitating increased 
heating in stores. 

– Comparative figures are not available for 2012.

3.52 Our fleet is ageing and we aim to replace it in 
2013/14 with more fuel-efficient vehicles.
2,366 There has been an increase in stocked product 

lines, which allows us to recycle packaging 
which was not received previously.

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1.  Excludes internet sales but includes the Republic of Ireland. 

4.  Based on estimated meter readings. 

2.  Number of actual man-days is in excess of this number. 

5.   Based on calendar year ending 31 December 2012. 

3.   Figures are for the UK store estate only.  2012 figure is actual, restated from  

6.   Figures are for UK and Republic of Ireland only. 

estimated figure published in 2012. 

www.carpetright.plc.uk 

www.carpetright.plc.uk 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2020 

Governance 
Board of Directors 

Lord Harris of Peckham (70) 
Chairman  
Lord Harris is now in his 56th year in carpet retailing and is one of 
the best known names in the business.  He was Chairman and Chief 
Executive of Harris Queensway plc from 1964 until the company 
was taken over in 1988.  Lord Harris is a Non-Executive Director of 
Arsenal Holdings plc and Arsenal Football Club plc.  He was a Non-
Executive Director of Great Universal Stores plc for 18 years until 
July 2004 and was a Non-Executive Director of Matalan plc for two 
years until January 2007.  He stepped down from the position of 
Chief Executive of Carpetright in May 2012. 

Darren Shapland (46) 
Chief Executive 
Darren took up his current role as Chief Executive in May 2012.   
He was a Non-Executive Director of Carpetright between September 
2011 and May 2012.  He was previously an Executive Director of  
J Sainsbury plc until July 2011 in the roles as its Chief Financial 
Officer and its Group Development Director and was Chairman  
of Sainsbury’s Bank plc until February 2013.  He was the Group 
Finance Director of Carpetright between 2002 and 2005, and prior 
to that was the Finance Director of Superdrug Stores plc.  Between 
1988 and 2000 he held a number of financial and operational roles  
at Arcadia plc (formerly The Burton Group).  He is also a  
Non-Executive Director of Ladbrokes plc where he chairs its  
Audit Committee. 

Neil Page (49) 
Group Finance Director 
Neil Page joined Carpetright in July 2008 as Group Finance 
Director.  Neil began his career with British Rail and Marks  
and Spencer.  He joined Superdrug in 1991, holding a variety of 
finance and operational positions before taking up the role of 
Finance and IT Director for AS Watson (Health & Beauty) UK Ltd 
in July 2002.  He is a Fellow of the Chartered Institute of 
Management Accountants. 

Martin Harris (44) 
Group Development Director 
Martin Harris took up his current role as Group Development 
Director in May 2013 and is responsible for the development of all 
aspects of Carpetright’s customer-facing activities, including store 
development, marketing and the further evolution of the digital 
channel marketing.  Martin is also responsible for our Corporate 
Responsibility programme.  Martin first joined Carpetright in 1991, 
previously having been an Executive Director of Harveys Furnishing 
Group Limited.  He became Marketing Director in 1997, resigning 
to become a Non-Executive Director in 1998 before returning to the 
Executive Director position of Buying Director in 2002.  He was the 
Group Commercial Director from 2003 until May 2013 with 
responsibility for buying, logistics and marketing. 

Baroness Noakes (64) 
Deputy Chairman and Senior Independent Director 
Baroness Noakes, a chartered accountant, joined the Board in 
February 2001.  She is a Non-Executive Director of Severn Trent plc, 
the Royal Bank of Scotland Group plc and is a trustee of the 
Thomson-Reuters Founders Share Company.  Previously she was 
with KPMG for 30 years and was the Senior Non-Executive Director 
of the Bank of England and a Non-Executive Director of Hanson plc 
and ICI plc.  Baroness Noakes was appointed Deputy Chairman in 
May 2012.  She chairs the Nomination Committee. 

Alan Dickinson (62) 
Non-Executive Director 
Alan Dickinson joined the Board in October 2010.  He spent more 
than 35 years in banking and is a former Executive Committee 
member of the Royal Bank of Scotland (RBS) Group and Chief 
Executive of both RBS UK and the bank’s UK Corporate Banking 
business.  He is also Chairman of Brown Shipley and a Non-
Executive Director of the Nationwide Building Society, Frogmore 
Property Company Limited and Willis Limited.  He chairs the 
Remuneration Committee. 

Sandra Turner (60) 
Non-Executive Director 
Sandra Turner joined the Board in October 2010.  She spent  
21 years at Tesco and was part of its senior management team, 
holding senior commercial and operational roles in the UK and 
Ireland.  From 2003 to 2009 she was the Commercial Director of 
Tesco Ireland.  She is a Non-Executive Director of McBride plc, 
Countrywide plc and Huhtamäki Oyj and was previously a Non-
Executive Director of Northern Foods plc.  She chairs the Customer 
and Corporate Responsibility Committee. 

David Clifford (61) 
Non-Executive Director 
David Clifford, a chartered accountant, joined the Board in 
December 2011.  He was previously a senior partner with KPMG.  
Throughout his career he held a variety of roles and led the 
Consumer Markets Unit of KPMG for a period, advising a number 
of retailers.  He is a Trustee and the Treasurer of the Gurkha Welfare 
Trust.  He chairs the Audit Committee. 

Andrew Page (54) 
Non-Executive Director 
Andrew will join the Board in July 2013.  He is the Chief  
Executive of The Restaurant Group plc.  Prior to joining The 
Restaurant Group plc, he held a number of senior positions in the 
leisure and hospitality industry including Senior Vice President  
with InterContinental Hotels and Finance Director of Hanover 
International plc. Prior to that, Andrew spent six years as a 
Corporate Financier with Kleinwort Benson, having trained and 
qualified as a Chartered Accountant.

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013Corporate governance 

The Group recognises the importance of high standards of corporate 
governance and is committed to operating within an effective 
corporate governance framework through the operation of Board 
committees, internal procedures and Group policies.  This report, 
the Audit Committee Report and the Directors’ Remuneration 
Report, explain how the Company has applied the principles  
set out in the UK Corporate Governance Code published by the 
Financial Reporting Council. 

The structure of the Board and its Committees is set out below: 

Carpetright plc Board of Directors 

Audit  
Committee 

Nomination 
Committee 

Remuneration 
Committee 

Customer  
and Corporate 
Responsibility 
Committee 

The Board  
Details of the number of meetings and Board attendance are  
set out below: 

Number of Full Board Meetings in the  2012/13 
financial year: 

Directors 
Lord Harris 
Chairman 
Darren Shapland 
Chief Executive 

Neil Page 
Group Finance Director 

Martin Harris 
Group Development Director 

Baroness Noakes 
Deputy Chairman and Senior 
Independent Director 

Alan Dickinson 
Independent Non-Executive Director 

Sandra Turner 
Independent Non-Executive Director 

David Clifford 
Independent Non-Executive Director 

Attendance
6

6

6

6

6

6

6

6

6
Maximum number 
of Meetings the 
Director could 
have attended
6

6

6

6

6

6

6

6

2121 

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The Board currently consists of the Chairman, three Executive and 
four Non-Executive Directors, brief biographies of whom can be 
found on page 20.  Andrew Page will join the Board on 1 July 2013 
as an additional independent Non-Executive Director.  There is a 
formal, rigorous and transparent procedure for the appointment of 
new Directors to the Board and this is described in the section 
concerning the Nomination Committee on page 23. 

As at 27 April 2013 a quarter of the Board was female (two out  
of eight) and one out of six members of the Executive Committee 
was female. 

All Directors will offer themselves for election or re-election at the 
Annual General Meeting in accordance with the UK Corporate 
Governance Code. 

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Until 14 May 2012 the roles of Chairman and Chief Executive were 
both held by Lord Harris.  He ceased to be Chief Executive when 
Darren Shapland was appointed to that role.  Lord Harris remains  
as Chairman and for the financial year ended in April 2013 worked 
four days per week in support of Darren Shapland in specific areas 
of the business, notably property and buying.  Since 1 June 2013, 
reflecting the progress made in the last year, Lord Harris has  
reduced his time commitment to three days per week.  Following  
the appointment of a Trading Director in May 2013, Lord Harris 
will be working with the Trading Director so that his involvement  
in the buying role can be transferred and it is anticipated that his 
executive involvement in the Company’s property activities will  
also significantly reduce in the near future.  As a consequence  
Lord Harris’s time commitment is expected to reduce further. 

A formal statement on the division of responsibilities between the 
Chairman and Chief Executive has been adopted by the Board and 
this makes it clear that the Chief Executive has the responsibility and 
accountability for running the business. 

The Non-Executive Directors of the Company play a key 
governance role and bring an extra dimension to the Board’s 
deliberations.  The Board considered the independence of each  
Non-Executive Director against the criteria specified in the UK 
Corporate Governance Code and has determined that each  
remains fully independent.  The Board in particular considered  
the independence of both Baroness Noakes and Alan Dickinson,  
both of whom are considered by the Board to be independent in 
character and judgment. 

In reaching this determination the Board specifically considered  
the fact that Baroness Noakes is a Non-Executive Director of the 
Royal Bank of Scotland, the Company’s principal banker, and she 
has served as a Director of the Company for more than nine years 
from the date of her first election. 

www.carpetright.plc.uk 

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2222 

Governance continued 

Corporate governance continued 

Baroness Noakes had intended to step down from the Board in 2012, 
but at the request of the Board agreed to remain on the Board in 
order to facilitate the transition of the Company to the new 
management arrangements.  She has been the Senior Independent 
Director (SID) since 2004 and assumed the role of Deputy 
Chairman in May 2012.  She ceased to be Chairman of the Audit 
Committee in July 2012 but continues to chair the Nomination 
Committee and remains a member of all Board Committees.  She 
plays an active role in determining the agenda for the Board, the 
Board appraisal process and in ensuring that any issues raised by the 
Non-Executive Directors are dealt with.  She also keeps under review 
the division of responsibilities between the Chairman and Chief 
Executive so that it works well in practice. 

The Board views that it is appropriately balanced, comprising  
the Chairman, three Executive Directors and five independent 
Non-Executive Directors. 

The Board believes that its current size and structure are appropriate 
for managing the Group in an effective and successful manner. 

A process of evaluation of the Board and its Audit, Nomination, 
Remuneration and Customer and Corporate Responsibility 
Committees has been undertaken.  The exercise to evaluate the 
performance of the Board was led by the Deputy Chairman, and 
those of the Audit and Remuneration Committees were led by the 
chairmen of those committees.  The results of these assessments 
have been considered by the Board and confirmed the strength  
of leadership within the business and a sound governance 
framework.  Only minor changes to the way that the Board  
works were found necessary. 

The Non-Executive Directors meet, with no Executive Directors 
present, at least once each year inter alia to review the performance 
of the Chairman. 

The Board is responsible for setting the Group’s objectives and 
policies, providing effective leadership and for approving the Group 
strategy, budgets, business plans and major capital expenditure.  It 
has responsibility for the management, direction and performance 
of the Group and is accountable to the Company’s shareholders for 
the proper conduct of its business.  The Board has a formal schedule 
which sets out those matters requiring Board approval and 
specifically reserved to it for decision. 

Day-to-day management is delegated to the Chief Executive who 
chairs an Executive Committee.  Other members of the Executive 
Committee are the Group Finance Director, Group Development 
Director, the Operations Directors for each of the UK and the Rest 
of Europe, the Trading Director and the Company Secretary. 

Carpetright plc Annual report and accounts 2013 

Directors receive monthly trading results, commentary, briefing 
notes and reports for their consideration in advance of each Board 
meeting, including reports on the Group’s operations, to ensure that 
they remain briefed on the latest developments and are able to make 
fully informed decisions. 

All Directors have access to the advice and services of the  
Company Secretary and the Board has established a procedure 
whereby Directors may take independent professional advice at the 
Company’s expense.  In addition, such advice may include training 
in order to enable them to discharge their roles and responsibilities 
as a Director.  All new Directors receive an induction tailored to 
their particular requirements. 

Board committees 
The Board has four Committees, each of which has written terms  
of reference which are available on the Company’s corporate website 
(www.carpetright.plc.uk). 

The Board periodically reviews the membership of its  
Committees to ensure that it is refreshed.  The Company provides 
the Committees with sufficient resources to undertake their duties.   
The Company Secretary, or his nominee, acts as Secretary to  
each Committee. 

The role of the Audit Committee, its members and details of how  
it carried out its duties are set out in the Audit Committee report  
on page 25. 

The role of the Remuneration Committee, its members and details 
of how it carried out its duties are set out in the Directors’ 
remuneration report on pages 26 to 35. 

The Customer and Corporate Responsibility Committee 
comprises the individuals set out in the table below which also 
provides details of the number of meetings and attendance.  The 
Corporate Responsibility Report is set out on pages 17 to 19. 

Number of Meetings in the  2012/13 financial year: 

Members 
Sandra Turner
Committee Chairman
Darren Shapland

Martin Harris 

Baroness Noakes

David Clifford

Claire Balmforth
Operations Director – UK

Andy Corden
Operations Director – Europe

Attendance 
3 

3 

3 

3 

3 

3 

3 

3
Maximum number 
of Meetings the 
Director could 
have attended
3

3

3

3

3

3

3

Carpetright plc Annual report and accounts 2013 
The Nomination Committee is chaired by Baroness Noakes.  
Details of its membership and attendance are set out below: 

Number of Meetings in the 2012/13 financial year:

Members 
Baroness Noakes 
Committee Chairman 
Lord Harris 

Alan Dickinson  

Attendance
4

4

4

4
Maximum number 
of Meetings the 
member could 
have attended
4

4

4

The responsibilities of the Nomination Committee include: 

•  identifying and nominating candidates for the approval of the 
Board.  External search consultants are generally appointed to 
assist in the search process; 

•  reviewing development needs of the Executive; and 

•  making recommendations to the Board on Board composition 

and balance. 

The Committee considers the diversity of the Board and the  
skills and competencies of the existing Directors when drawing  
up specifications for new appointments.  It ensures that the 
development needs of Executive Directors and other senior 
managers are addressed appropriately.  The Chief Executive  
attends the Nomination Committee meetings at the invitation  
of the Committee Chairman. 

The Committee also considers whether Directors due to retire  
at an Annual General Meeting should be recommended for  
re-appointment, and whether the appointment of Non-Executive 
Directors reaching the end of their three-year term should be 
renewed.  Committee members do not vote on their  
own re-appointment. 

An external search consultancy was engaged in relation to  
the recruitment of Andrew Page as an additional independent  
Non-Executive Director. 

Continuing Professional Development 
All Board members are updated on matters relevant to the Group, 
including legal and regulatory developments, and members of Board 
committees are updated on matters relevant to their committee 
membership.  In the year the Remuneration Committee received 
updates on current best practice from New Bridge Street. 

2323 

The performance of individual Directors is considered as part of the 
annual Board appraisal process.  The individual development needs 
of Executive Directors are overseen by the Nomination Committee, 
which includes the Chairman.  Non-Executive Directors have access 
to professional development provided by external bodies.  Their 
continuing competence is considered by the Nomination 
Committee as part of the annual process of recommending the 
reappointment of Directors at the AGM. 

Risk Management and Internal Controls 
The Board has overall responsibility for the Group’s system of 
internal control and for reviewing its effectiveness.  In order to  
fulfil this responsibility, safeguard shareholder investment and the 
Company’s and the Group’s assets, the Directors have established  
an organisational framework with clear operational procedures,  
lines of responsibility and delegated authority which has operated 
throughout the year under review and up to the date of approval  
of the Annual Report and Financial Statements. 

The system of internal control is designed to identify, evaluate  
and manage significant risks associated with the achievement of  
the Group’s objectives.  Because of the limitations inherent in any 
system of internal control, this system is designed to meet the 
Group’s particular needs and the risks to which it is exposed  
rather than eliminate risk altogether.  Consequently it can only 
provide reasonable and not absolute assurance against material 
misstatement or loss. 

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The Board has reviewed the Group’s systems of internal controls 
including financial, operational and compliance controls as well as 
risk management, and is satisfied that these accord with the 
guidance on internal controls set out in Internal Control: Revised 
Guidance for Directors on the Combined Code, issued by the 
Financial Reporting Council in October 2005. 

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The day-to-day responsibility for managing risk and the 
maintenance of the Group’s system of internal control is collectively 
assumed by the Executive Directors.  An Executive Risk Committee 
(‘ERC’) comprising the Executive Directors and senior managers 
exists to review key risk and control issues.  The ERC met quarterly. 

Several key processes exist within the Group to ensure a sound 
system of internal control, which is described overleaf: 

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2424 

Governance continued 

Corporate governance continued 

Identification of business risks 
The Board is responsible for identifying the major business risks 
faced by the Group, and determining a suitable response.  The ERC 
identifies and assesses risks to the Group’s medium-term strategy.  
The ERC directs the risk management processes within both the  
UK and the Rest of Europe to address each of the identified risks, 
formulate a mitigation strategy and assess the likely impact of  
such risk occurring.  The ERC provides regular reports to the  
Audit Committee. 

During the financial year the UK Risk Management Committee  
and the European Risk Management Committee met quarterly  
and each comprised a small number of the senior management  
team as regular members, who are able to call on the expertise of 
other managers as required.  The work formerly carried out by the 
UK Risk Management Committee is being absorbed by the ERC and 
the UK Risk Management Committee is being disbanded.  The UK 
Risk Management Committee and the ERC considered the response 
to the significant risks which have been identified by management 
and others, and monitors the maintenance of a control environment 
directed towards the proper management of risk. 

The principal risks and uncertainties affecting the business are set 
out on pages 15 and 16. 

Health and safety 
Enforcing the health and safety policy is a high priority for 
management and manuals are available to colleagues, supported by a 
training programme for stores, distribution centres and offices.  Risk 
assessments are undertaken for all procedures and safe systems of 
work devised for all procedures involving physical risk.  Failure to 
adhere to safe systems of work or following unsafe working practices 
will be subject to review and, if necessary, disciplinary proceedings.  
Health and safety issues are included as part of the internal audit 
review of all premises. 

Internal audit 
The internal audit function: 

•  undertakes its work, both on central functions and in the field, 

based on a risk assessment model; 

•  provides the Audit Committee and the Board with objective 
assurance on the control environment across the Group; and 

•  monitors adherence to the Group’s key policies and principles. 

Planning 
The Group’s planning process underpins the development of the 
annual budget.  The budget is reviewed and approved formally  
by the Board.  Actual performance is reported on a monthly basis 
and measured against the budget and the prior year and a detailed 
explanation of significant variances is provided. 

Control procedures 
The Group has control procedures designed to provide a complete 
and accurate record of financial transactions, to ensure correct 
accounting and to minimise the possible exposure to fraudulent 
transactions.  The Board believes that the measures taken, including 
physical controls, separation of duties and management reviews, 
provide suitable assurance.  Any issues raised by the Group’s 
auditors or the internal audit function are fully reviewed  
and considered. 

Management and specialists within the finance team are  
responsible for ensuring the appropriate maintenance of financial 
records and processes that ensure all financial information is 
relevant, reliable, in accordance with the applicable laws and 
regulations, and appropriate information is distributed both 
internally and externally in a timely manner. 

A review of the consolidation and financial statements is completed 
by management to ensure that the financial position and results of 
the Group are appropriately reflected.  The preliminary and interim 
results are subject to review by the Audit Committee prior to 
approval by the Board. 

Share capital 
Details of the Company’s share capital and significant shareholders 
can be found on pages 37 and 38. 

Statement of Compliance 
During the financial year ended 27 April 2013 the Company 
complied with the provisions set out in the UK Corporate 
Governance Code except as set out below. 

The Company did not comply with provision A.2.1 of the UK 
Corporate Governance Code for the entire period as the roles of 
Chairman and Chief Executive were combined for a short period  
at the start of the 2012/13 financial year, until mid-May 2012.  The 
roles were combined until such time as Darren Shapland was able  
to start in his role as the Chief Executive. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
Audit Committee report 

The Audit Committee is appointed by the Board from the Non-
Executive Directors of the Company.  The terms of reference are 
regularly reviewed by the Audit Committee and are then referred to 
the Board for approval.  These are available on the Company’s 
corporate website at www.carpetright.plc.uk. 

The Audit Committee is chaired by David Clifford.  The Board has 
determined that Baroness Noakes and David Clifford have recent and 
relevant financial experience.  Details of membership and attendance 
are set out below: 

Number of Meetings in 2012/13 financial year: 

Members 
David Clifford  
Committee Chairman 
(from 1 July 2012) 
Alan Dickinson 

Baroness Noakes 
(Committee Chairman until  
1 July 2012) 

Sandra Turner 
(until 1 July 2012) 

Attendance
4

4

4

1

4
Maximum number 
of Meetings the 
member 
could have 
attended
4

4

4

1

All members of the Audit Committee are independent Non-
Executive Directors.  At the invitation of the Committee, the Chief 
Executive, Group Finance Director, Director of Group Internal 
Audit and representatives from the external auditors regularly 
attended meetings.  Other Directors and senior managers also attend 
if required.  There were also regular private meetings with the 
external and internal auditors without management present. 

The Audit Committee has an agenda linked to events in the Group’s 
financial calendar and pays particular attention to the financial 
statements for the year, the annual results announcement and the 
results for the half-year set out in the interim statement.  Following 
review, these are recommended to the Board for approval. 

The Audit Committee reviews the consistency of and any changes to 
the Group’s accounting policies, the application of appropriate 
accounting standards, the methods used to account for significant or 
unusual transactions and areas of significant judgment.  During the 
year the Audit Committee focused in particular on the judgments 
made in making provision for the impairment of stores, freehold 
properties and goodwill in the light of difficult trading conditions.  In 
addition, it examined carefully all the other items which are disclosed 
as exceptional. 

During the period ended 27 April 2013, other matters dealt with 
by the Audit Committee were: 

•  reviewing the independence, objectivity and effectiveness of the 

external auditors and, on the basis of that review, recommending 
to the Board their re-appointment at the AGM; 

•  reviewing the Group’s Corporate Responsibility Report; 

•  approving the audit fees paid to the external auditors and reviewing 
the application of the policy on non-audit work performed by them 
together with the non-audit fees payable to them; 

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•  reviewing the external auditors’ plan for the audit of the Group’s 
accounts, and approving the terms of engagement for the audit; 

•  reviewing the process for ensuring that senior management 

confirm that they have supplied the auditors with relevant audit 
information; 

•  reviewing the internal audit plan, monitoring the delivery of  

that plan during the year and reviewing the effectiveness of the 
internal audit function; 

•  reviewing the work of the ERC, which oversees the identification 

and management of the risks to the business, together with reports 
on the Group’s systems of internal control, and reporting the  
results of this review to the Board; 

•  reviewing its terms of reference and effectiveness; 

•  carrying out detailed reviews into the controls in place relative to 

various elements of risk; and 

•  reviewing the whistleblowing policy and relevant items  

reported under that policy. 

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The Audit Committee and Board place great emphasis on  
the independence and objectivity of the Group’s auditors, 
PricewaterhouseCoopers LLP, when performing their role in the 
Group’s reporting to shareholders.  The external auditors report  
to the Audit Committee annually on their independence from  
the Company. 

The Audit Committee reviews the independence, objectivity and 
performance of the auditors annually, including the annual report on 
the auditors produced by the Audit Quality Review Team of the 
Financial Reporting Council.  On the basis of that review, the Audit 
Committee makes a recommendation on the reappointment of the 
auditors to the Board. 

PricewaterhouseCoopers LLP have been auditors to the Company 
since 2005 when they were appointed following a competitive 
tender.  The Company intends to retender the audit no later than 
2020 in accordance with the UK Corporate Governance Code.  The 
auditors’ tenure runs from one AGM to the next and there are no 
contractual obligations that restrict the Committee’s choice of 
external auditors. 

The Board has also adopted a formal policy on the Company’s 
relationship with its auditor in respect of non-audit work.  The 
auditors may only provide such services provided that such advice 
does not conflict with their statutory responsibilities and ethical 
guidance.  The Audit Committee Chairman’s approval is required 
before the Company uses non-audit services that exceed financial 
limits set out by that policy.  Details of the auditors’ remuneration for 
audit work and non-audit fees for the period ended 27 April 2013 are 
disclosed in note 3 to the Financial Statements. 

The Statement of Directors’ Responsibilities in relation to the 
accounts is set out on page 39.  The Statement by the Auditors on 
their responsibilities in respect of the accounts is contained in their 
report on page 76.  The Chairman of the Audit Committee will be 
available at the Annual General Meeting. 

www.carpetright.plc.uk 

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2626 

Governance continued 
Directors’ remuneration report 

Directors’ remuneration report 
This report is made by the Board on the recommendation of the 
Remuneration Committee and has been prepared in accordance 
with the UK Corporate Governance Code, relevant regulations and 
the relevant parts of the Listing Rules of the UK Listing Authority.  
The first part of the report provides details of the Remuneration 
Committee and remuneration policy.  The second part provides 
details of the remuneration, pensions and share plan interests of the 
Directors and former Directors who served as a Director of the 
Company during the 52 weeks ended 27 April 2013. 

Remuneration policy section 
The Committee’s policy is to provide remuneration packages for the 
Executive Directors which include an appropriate balance between 
the fixed and variable elements of pay, and which reflect their 
responsibilities relative to the size and nature of the business.   

It is committed to ensuring the management teams are rewarded for 
delivering the Company’s growth plans and long-term shareholder 
value.  The Committee aims to set levels of fixed pay that are 
competitive within the markets within which it competes for talent 
and short- and long-term incentive opportunities at levels that are 
sufficient to motivate Executives to achieve the Company’s short- 
and long-term goals without encouraging inappropriate behaviours.  
The remuneration strategy ensures that a significant element of 
Executives’ remuneration remains ‘at risk’. 

In line with the Association of British Insurers’ Guidelines on 
Responsible Investment Disclosure, the Committee will ensure  
that the incentive structure for Executive Directors and senior 
management will not raise environmental, social or governance  
risks by inadvertently motivating irresponsible behaviour.  More 
generally, the Committee will ensure that the overall remuneration 
policy does not encourage inappropriate operational risk-taking. 

Components of remuneration 
The main remuneration components for the Executive Directors 
comprise basic salary, pensions, benefits and incentive plans, which 
are set out below: 

i) Basic salary 
Basic salary for each Executive Director and other Senior  
Executives is determined by the Committee, taking account of the 
responsibilities, performance and experience of the individual.  A 
benchmarking exercise was carried out in the period in relation to 
the Executive Directors and other Senior Executives.  The 
Remuneration Committee took account of market trends in 
reviewing basic salaries.  When reviewing the salaries of the 
Executive Directors, the Committee also has regard to the impact on 
the cost of pension provision and pay and conditions elsewhere in 
the Group.  In particular, the Committee takes account of the level of 
salary increases awarded to other employees of the Group when 
deciding on increases for Executive Directors. 

Dear Shareholder, 

This is my first full year as Chairman of the Remuneration 
Committee, and I am pleased to present the Directors’ 
Remuneration Report for 2012/13 on behalf of the Board. 

During the year the key appointment was of Darren Shapland as 
Chief Executive and the separation of the roles of Chairman and 
Chief Executive.  Following this appointment and as part of the 
progressive handover of responsibilities, Lord Harris’s time 
commitment reduced to four days per week, and this reduced 
further to three days per week on 1 June 2013.  As a result Lord 
Harris’s remuneration has been reduced accordingly. 

The metrics used in Carpetright’s 2012/13 annual bonus and 2009 
long-term incentive (which became capable of vesting in 
September 2012) are based on financial measures (underlying 
profit before tax and growth in EPS respectively). 

The 2012/13 annual bonus was affected by difficult economic 
conditions which were off-set, in part, by self-help measures.  This 
resulted in payment at less than would have been paid for on-
target performance.  Annual bonuses for Executive Directors who 
served as Directors throughout the year will be approximately 29% 
of salary.  The Committee has also determined that the annual 
incentive arrangements for Executive Directors for the 2013/14 
financial year will be better aligned with the incentive 
arrangements with their colleagues in the UK who have a 
proportion of their bonuses linked to internal customer service 
targets, measured through UK mystery shopper visits. 

The financial performance in 2011/12 resulted in a  
determination that none of the long-term incentive awards made  
in 2009 would vest and all awards made therefore lapsed.  
Although not finally determined, the results in the year under 
review are unlikely to result in any of the long-term incentive 
awards made in 2010 vesting. 

A benchmarking exercise of Executive Directors’ salaries was 
undertaken during the year which resulted in no pay increase  
for any of the Executive Directors. 

The Committee reviewed the Company’s long-term incentive 
arrangements during the year.  The Committee wants to reward  
the senior executive team for delivering a recovery in the Group’s 
performance as well as laying the foundations for long-term value 
to shareholders.  To that end the intention is to introduce a new 
Performance Share Plan (‘PSP’) at this year’s Annual General 
Meeting.  The performance targets which are proposed will enable 
senior executives to earn enhanced awards in return for meeting 
targets linked to the new strategy.  The Company has consulted its 
major shareholders on the proposed new arrangement. 

I will be available to answer any questions at the AGM in 
September and very much hope that you will support the 2012/13 
Directors’ Remuneration Report at our forthcoming meeting. 

Alan Dickinson 
Chairman of the Remuneration Committee 
24 June 2013 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
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2727 

Executive Directors’ basic salaries have been reviewed and no 
increase is to take place in 2013.  The current salaries of the 
Executive Directors are as follows: 

Darren Shapland 
Neil Page 
Martin Harris 

Current base salary
£450,000
£280,000
£280,000

The combined annual salary increase for all colleagues and 
management was 1.3%. 

ii) Pensions  
Darren Shapland and Martin Harris are deferred members of the 
Carpetright plc Pension Plan, which is a defined benefit scheme  
and closed to future accrual from 30 April 2010.  Lord Harris 
receives a pension under the plan.  Executive Directors are offered 
an allowance of 20% of their base salary to fund their own pension 
provision.  The individual is able to choose whether this allowance  
is paid to the Company’s defined contribution Group Personal 
Pension Plan (‘GPPP’) or receive the allowance by way of a salary 
supplement.  Darren Shapland and Martin Harris each receive  
their allowance as a salary supplement.  Neil Page splits his 
allowance between a contribution to the GPPP scheme and a 
salary supplement. 

iii) Benefits 
The Executive Directors are eligible for car benefits, life assurance 
and private medical cover. 

iv) Annual incentives 
Executive Directors are eligible to receive an annual performance 
bonus which is a proportion of salary based on the achievement of 
the annual budgeted underlying profit.   

The maximum bonus opportunity for Executive Directors in  
respect of the 2013/14 financial year is 100% (2012/13: 100%) of 
basic salary, with 40% (2012/13: 30%) of salary payable for on-target 
performance.  90% of the 2013/14 bonus will be dependent on 
underlying profit before tax targets.  The target at which minimum 
bonus is payable has been set at a level in excess of the underlying 
profit before tax achieved in 2012/13.  The remaining 10% of the 
bonus will be determined by reference to an internal customer 
service targets, measured through UK mystery shopper visits.  This 
aligns the reward of the Executive directors with the rest of their 
colleagues in the United Kingdom. 

Where bonuses are paid, they are paid in cash and do not form  
part of the Directors’ pensionable earnings.  Subject to the discretion 
of the Committee, bonuses may be clawed back where the financial 
results have been materially misstated, where an error has been 
made in assessing the size of the bonus or where the individual had 
committed an act of gross misconduct in respect of the relevant 
financial year. 

v) Long-term incentives 
Executive Directors and other Senior Executives are eligible to 
participate in the Company’s Long Term Incentive Plan (the ‘LTIP’).  
Awards under the LTIP consist of conditional awards of shares that 
vest three years after grant to the extent that performance conditions 
have been met over a three year performance period. 

Awards made in 2012 to Executive Directors (excluding Lord Harris 
who declined his award) were made at 100% of salary. 

Lord Harris has not been eligible to receive future awards since 
ceasing to be Chief Executive.  It is the Company’s policy that 
awards under the LTIP will be satisfied using shares purchased in 
the market or by new issue shares, provided that the use of new  
issue shares will not breach the rules of the scheme. 

At the time of Darren Shapland’s recruitment as Chief Executive,  
the Committee undertook to introduce a revised long-term 
incentive arrangement to focus Darren and the other members of 
the senior executive team on delivering not only a recovery in Group 
performance but also to drive long-term value for shareholders.   
The intention was that this should enable senior executives to earn 
enhanced awards in return for meeting targets linked to the new 
strategy.  The Company has consulted its major shareholders on  
the proposed new arrangement, and a new Performance Share  
Plan (‘PSP’) will be proposed for adoption at this year’s Annual 
General Meeting. 

Awards under the new plan will continue to consist of annual grants 
of performance shares that vest three years after grant subject to the 
extent that performance targets have been achieved.  However, in 
order to tie-in with the new strategy and the commitments made to 
Darren Shapland at the time of his appointment award levels over 
the first two years of the scheme’s operation, when the importance of 
the implementation of the revised strategy is most critical, will be 
increased before reverting to a lower normal level of award for 
future years. 

The scheme will reflect current market and best practice, while being 
appropriately tailored to the Company’s specific circumstances. 

Providing the scheme is approved by shareholders, annual awards of 
performance shares may be made to Executive Directors and other 
members of the Executive Committee with a market value of shares 
at grant of 250% of salary for the first two years of the PSP’s 
operation and a normal limit of 150% of salary is expected to apply 
thereafter (i.e. from 2015).  Lower percentages of salary would apply 
to less senior roles, again with enhanced award levels in the first two 
years.  After the first two years, awards with a market value of up to 
250% of salary could be made in exceptional circumstances under 
the PSP.  The current maximum in the 2004 LTIP is 300% of salary 
but the Committee’s policy in recent years has been to make awards 
up to a maximum of 100% of salary.

www.carpetright.plc.uk 

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2828 

Governance continued 

Directors’ remuneration report continued 

The Executive Directors’ service contracts became effective on the 
following dates: 

Darren Shapland
Martin Harris
Neil Page

Contract date 
11 May 2012 
27 January 2011 
2 March 2009 

Notice period
12 months
12 months
12 months

Outside appointments of the Chairman and 
Executive Directors 
Executive Directors retain remuneration from outside non-
executive directorships.  During the year Lord Harris’s directors’  
fees payable by Arsenal Holdings plc were waived and paid directly 
by Arsenal to charity. 

Darren Shapland received a fee at a rate of £150,000 per annum  
in respect of his role as Chairman of Sainsburys Bank plc; his 
commitment of one day per week ceased in February 2013.   
Darren Shapland also receives a fee at a rate of £60,000 per annum  
as a Non-Executive Director of Ladbrokes plc. 

Shareholding guidelines 
Share ownership guidelines exist to create greater alignment with  
the interests of shareholders and to be consistent with one of the 
objectives of the incentive framework.  All Executive Directors 
should build up a shareholding in the Company equal to their 
annual basic salary and maintain it thereafter by the retention of 
shares with a value equal to 50% on the net of taxes gain on their 
vested long-term incentives subject always to their individual 
circumstances.  At the year end the holdings of Lord Harris and 
Martin Harris were above this level.  Neil Page held 10,029 shares 
which, based on the year end share price of 635p, represented 23%  
of his salary.  Darren Shapland held 25,419 shares which, based on 
the year end share price of 635p, represented 36% of his salary. 

Awards will vest after a three year period to the extent performance 
conditions have been achieved.  Vesting of awards made under the 
LTIP have been subject to performance targets set by reference to 
the Company’s Earnings Per Share.  The 2013 and 2014 awards 
under the new PSP will also be subject to an earnings based 
performance metric which will be cumulative underlying profit 
before tax.  In reaching this decision the Committee considered 
other metrics such as relative and absolute Total Shareholder  
Return but found there was insufficient correlation between the 
performance of the business and the returns generated.  
Consequently underlying profit before tax was selected as it is 
considered by the Committee to be the metric most relevant to the 
Company’s business.  Performance against this target will be fully 
disclosed in future annual reports.  In future years, the Committee 
would be able to set different targets provided that it reasonably 
concludes that these are no less challenging in the circumstances 
than the targets set for the initial awards. 

The Committee decided to measure performance on a cumulative 
basis in order to ensure consistent enhanced performance as well as, 
given the current economic uncertainty, reducing the risk that a 
change in economic conditions in a single year of the performance 
period will unduly influence performance against the targets. 

The proposed targets for the awards to be made in 2013 are that if 
cumulative underlying profit before tax over the three-year 
measurement period is £60m then 10% of the award will vest, if it is 
£75m then 100% of the award will vest, and there would be vesting 
on a straight line basis between the two points.  

vi) Service contracts  
It is the Company’s policy to employ Executive Directors under 
contracts with an indefinite term subject to termination by notice 
given by either party, normally of 12 months.  If the Company 
terminates employment without giving full notice to the Director, 
the Company has the option to either: 

•  pay damages calculated by reference to common law principles, 
including an obligation on the Director to mitigate loss; or  

•  to make a payment in lieu of notice calculated by reference to 

basic salary and benefits only.  This payment would be reduced or 
terminated if alternative employment was secured during the 
notice period and there is a requirement to mitigate loss. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
2929 

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Mix between fixed and variable pay elements  
The chart below shows the mix between the fixed elements of remuneration, annual bonus and long-term incentives in different scenarios 

2,500,000

2,000,000

1,500,000

1,000,000

)
£
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500,000

100%

52%

21%

27%

13%

20%

67%

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52%

21%

27%

13%
20%

67%

100%

52%

21%

27%

13%
20%

67%

100%

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Fixed only

Target

Stretch

Fixed only

Target

Stretch

Fixed only

Target

Stretch

Darren Shapland

Martin Harris

Neil Page

Fixed

Bonus

LTIP

Target performance for the LTIP is assumed to be threshold

In developing the scenarios, the following assumptions have been made: 

Salary:  
Pension:  
Benefits: 
Bonus:  
LTIP:  

The salary for the year ahead
20% of salary allowance based on the salary for the year ahead
The value given in the emoluments table this year
at stretch is 100% of salary and at target is 40% of salary
maximum is 250% of salary and at target assumes vesting of 25% of salary 

Chairman and Non-Executive Directors 
The Chairman and the Non-Executive Directors do not have service contracts.  The Chairman has been appointed for an indefinite term and 
the Non-Executive Directors are appointed for an initial three year period, subject to being re-elected by members annually. 

The Chairman and Non-Executive Directors’ letters of appointment became effective on the following dates: 

Lord Harris (Chairman) 
Baroness Noakes 
Alan Dickinson 
Sandra Turner 
David Clifford 
Andrew Page 

Appointment date
11 May 2012
1 February 2001
22 October 2010
22 October 2010
1 December 2011
1 July 2013

Date of re-appointment

1 February 2013

Unexpired term at the  
date of this report 
Indefinite 
7 months 
4 months 
4 months 
1 year 5 months 
3 years 

Notice period
3 months
1 month
1 month
1 month
1 month
1 month

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3030 

Governance continued 

Directors’ remuneration report continued 

The fees of the Chairman are determined by the Remuneration Committee.  Non-Executive Directors’ fees are determined by the Executive 
Directors.  These fees are set with reference to external data on fee levels in similar businesses, having taken account of the responsibilities of 
individual Directors and their expected annual time commitment.  The Chairman and the Non-Executive Directors are not eligible for any of 
the Company’s variable pay arrangements.  The Chairman is entitled to car benefits, life assurance and private medical cover.  The Non-
Executive Directors receive no benefits. 

The fees of the Non-Executive Directors were last reviewed in May 2012.  The base fees for Non-Executive Directors are £39,000 p.a.  The fees 
of Baroness Noakes are £60,000 to take account of her role as Deputy Chairman, membership of all Board Committees, chairing the 
Nomination Committee and her role as the Senior Independent Director.  The fees for chairing each Committee are £5,000 per chair.  The fees 
for Lord Harris were reduced from £300,000 p.a. to £225,000 p.a. with effect from 1 June 2013 to reflect a reduction in time commitment from 
four to three days per week. 

Implementation Section 

Performance graph 
The graph below shows the value, at 27 April 2013, of £100 in Carpetright plc shares on 27 April 2008 compared with that of £100 invested in 
the FTSE 250 Index or the FTSE 350 General Retail Index, which the Directors believe to be the most suitable broad comparators.  The other 
points plotted are the values at intervening financial year-ends. 

Total shareholder return 

180

150

120

90

60

30

)
£
(

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03 May 2008

02 May 2009

01 May 2010

30 April 2011

28 April 2012

27 April 2013

Carpetright

FTSE 250 Index

FTSE 350 General Retailers

Source: Thomson-Reuters

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
3131 

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Remuneration Committee 
The Remuneration Committee is chaired by Alan Dickinson.  
Details of its membership and attendance are set out below: 

Number of Meetings in the 2012/13 financial year:

Members 
Alan Dickinson 
Committee Chairman 

Baroness Noakes 

Sandra Turner  

David Clifford 
(Until 1 July 2012) 

Attendance
6

6

6

1

6
Maximum 
number of 
Meetings the 
member could 
have attended
6

6

6

1

At the invitation of the Committee, the Chairman, Chief Executive, 
Group Finance Director, and the Director of Human Resources 
regularly attend Committee meetings.  The Committee considers 
their views when reviewing the remuneration of the Executive 
Directors and Senior Executives.  They are not involved in decisions 
concerning their own remuneration. 

The responsibilities of the Committee include: 

•  determining and agreeing with the Board the broad  

remuneration policy for the Chairman, Executive Directors  
and Senior Executives; 

•  setting individual remuneration arrangements for the  

Chairman and Executive Directors; 

•  recommending and monitoring the level and structure of 

remuneration for those members of senior management with 
in the scope of the Committee; and 

The Committee is authorised by the Board to appoint external 
advisers if it considers this beneficial.  Over the course of the year, 
the Committee was advised by New Bridge Street (a trading name  
of Aon Hewitt Limited, part of Aon plc).  The Committee’s advisers 
attended two of the six Committee meetings.  New Bridge Street, 
which is a signatory to the Code of Conduct for Remuneration 
Advisers, did not provide other services to the Company.  Fees paid 
by the Company to New Bridge Street during the year amounted to 
£45k (2011/12: £33k).  Other members of the Aon plc group of 
companies provided insurance broking and advisory services to  
the Company. 

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Remuneration review 
Since the publication of last year’s report on Directors’ 
remuneration, the Committee has: 

•  conducted a review of the remuneration arrangements of the 

Executive Directors and Senior Executives; 

•  determined the bonus award for the 2012/13 financial year; 

•  approved the bonus structure for the 2013/14 financial year; 

•  determined the level of awards and performance condition under 

the Company’s Long Term Incentive Plan for Directors and 
Senior Executives; 

•  determined that a new Long Term Incentive Plan should be 

proposed for adoption by shareholders at the Company’s Annual 
General Meeting and consulted with its shareholders on the 
introduction of the plan; 

•  approved increases in remuneration for a limited number of 

Senior Executives; 

•  reviewed its own terms of reference; and  

•  conducted its annual evaluation of its own performance and that 

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•  approving the service agreements of each Executive Director, 

of its advisers.  

including termination arrangements. 

The Committee’s terms of reference are available on the Company’s 
corporate website (www.carpetright.plc.uk). 

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3232 

Governance continued 

Directors’ remuneration report continued 

The following section provides details of the remuneration, pension and share plan interests of the Directors for the 52 week period 
ended 27 April 2013 and has been audited. 

i) Directors’ emoluments 
No emoluments were waived during the period.  The remuneration of the Directors for the year was as follows: 

Notes
1,2,3
3
3
3,4,5
5

6

Contributions to 
Pension Plan or 
pensions 
supplement
£000 
87
56
56
12
44
–
–
–
–
–
–
255
185

Salary/Fees  
£000 
439 
280 
280 
279 
220 
307 
60 
44 
43 
43 
– 
1,995 
1,829 

Payments 
following 
termination of 
employment 
£000 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
67 
67 
236 

Recruitment 
LTIP buyout 
£000
345
–
–
–
–
–
–
–
–
–
–
345
–

Total 2013  
£000 
1,016 
448 
445 
357 
385 
342 
60 
44 
43 
43 
67 
3,250 

Benefits 
£000
27
32
29
26
29
35
–
–
–
–
–
178
169

Bonus
£000
118
80
80
40
92
–
–
–
–
–
–
410
35

Total 2012 
£000
23
367
365
367
265
522
51
39
36
15
404

2,454

Darren Shapland 
Martin Harris 
Neil Page 
Andy Corden 
Claire Balmforth 
Lord Harris 
Baroness Noakes 
Alan Dickinson 
Sandra Turner 
David Clifford 
Former Directors 
Total 2013 
Total 2012 

1.  Highest paid Director. 

2.  The Recruitment LTIP buyout was paid in respect of LTIPs that lapsed from previous employment as a result of joining the Company.  The net proceeds were subscribed for shares 

in the Company. 

3.  The bonus will be paid in July 2013, and relates to the financial year 2012/13. 

4.  Paid by subsidiary companies in Euros.  The average exchange rate of €1.23:£1 has been used for the financial year 2012/13 and the average exchange rate of €1.16:£1 was used for the 

financial year 2011/12. 

5.  Claire Balmforth and Andy Corden stepped down from the Board on 11 May 2012.  They both remain senior executives on their previous contract terms.  Their full annual 

remuneration is disclosed. 

6.  The amounts received post-termination in the year relate to Christian Sollesse, whose final payment was made in June 2012.  The payment includes amounts paid in lieu of salary 

(£24k), Pension and pension supplement (£7k) holiday pay and other benefits (£36k).  Payments were made monthly, subject to mitigation, and continued to June 2012. 

ii) 2012/13 annual bonus 
The Committee reviewed the levels of bonus opportunity for the Executive Directors for the 2012/13 financial year in the light of the challenging 
trading environment and concluded that it would be appropriate to retain the percentage of salary payable for maximum at 100% of salary. 

The performance targets for 2012/13 were set by reference to budgeted levels of underlying profit before tax.  The targets for the UK and the 
Group were partly achieved, but targets were not achieved for the Rest of Europe.  The bonus for Andy Corden and Claire Balmforth, the 
Operations Directors for the Rest of Europe and the UK respectively, both of whom stepped down from the Board in May 2012 but retain 
their executive responsibilities, was based as to 50% on the Rest of Europe and UK performance respectively and 50% on Group performance.  
The bonus for the other Directors was based exclusively on Group performance.  

Consequently a bonus will be paid in 2013 (2012: nil) to the Executive Directors who served during the period.  Where bonuses are paid, they 
are paid in cash and do not form part of the Directors’ pensionable earnings.  The Group targets for the 2012/13 financial year were set such 
that no bonus would be paid unless the underlying profit before tax exceeded that achieved in the prior financial year by 50%.  The Group 
targets were as follows, with straight-line vesting between a Group underlying profit before tax of £6m and £20m: 

Underlying profit before tax 
Less than £6m 
£6m 
£20m 

Proportion of maximum bonus
0%
10%
100%

The targets for the Rest of Europe and the UK are commercially sensitive and have not been disclosed. 

As a result of the performance achieved in the year bonuses of between 14% and 42% of salary will be paid in 2013 (2012: nil) to the Executive 
Directors who served during the period.  These bonuses will be paid in cash and do not form part of the Directors’ pensionable earnings. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
Director 
Darren Shapland 

Martin Harris 

Neil Page 

Claire Balmforth 

3333 

iii) Long term incentive plan 
The table below shows the conditional share awards granted under this plan: 

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Table 
Footnotes 
1,3,6 
4 

Date of Grant  
28 June 2012 
20 Sept 2012 

As at
 28 April 2012
–
–

Granted/(lapsed)
 in the year
92,573
67,822

Vested in 
the year
–
–

Outstanding at 
27 April 2013
92,573
67,822

Share price 
 at date of award 
(pence) 
486 
664 

Last 
First 
exercise date
exercise date
Sept 2014 Mar 2015
Sept 2015 Mar 2016

18 Sept 2009 
16 Sept 2010 
20 Sept 2011 
20 Sept 2012 

18 Sept 2009 
16 Sept 2010 
20 Sept 2011 
20 Sept 2012 

18 Sept 2009 
16 Sept 2010 
20 Sept 2011 
20 Sept 2012 

2,6 
3,6 
4 

2,6 
3,6 
4 

2,6 
3,6 
4 

59,480
37,837
57,601
–

60,961
37,837
57,601
–

14,067
15,202
41,143
–

26,696
59,957
–

(59,480)
–
–
42,200

(60,961)
–
–
42,200

(14,067)
–
–
33,157

–
–
40,644

–
–
–
–

–
–
–

–
–
–

–
–

–
37,837
57,601
42,200

–
37,837
57,601
42,200

–
15,202
41,143
33,157

26,696
59,957
40,644

853 
740 
486 
664 

853 
740 
486 
664 

853 
740 
486 
664 

740 
486 
664 

Sept 2012 Mar 2013
Sept 2013 Mar 2014
Sept 2014 Mar 2015
Sept 2015  Mar 2016 

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Sept 2013 Mar 2014
Sept 2014 Mar 2015
Sept 2015 Mar 2016

Sept 2012 Mar 2013
Sept 2013 Mar 2014
Sept 2014 Mar 2015
Sept 2015 Mar 2016

Sept 2013 Mar 2014
Sept 2014 Mar 2015
Sept 2015 Mar 2016

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Andy Corden 

2,5,6 
3,6 
4 

16 Sept 2010 
20 Sept 2011 
20 Sept 2012 

1.  This award was made under rule 9.4.2 of the Listing Rules.  The share price used was the same share price as was used for the awards made in September 2011 and the terms are 

identical to those of the 2011 awards. 

2.  The 2010 awards are measured by reference to a percentage growth in underlying EPS.  This translates to none of the 2010 awards vest if underlying EPS is less than 51.3p in the 

financial year 2012/13.  If underlying EPS is 51.3 then 25% of the award vests and if EPS is 77.7p all of the award vests.  For growth between these two points between 25% and 100% 
vests on a sliding scale. 

3.  The 2011 awards are measured by reference to a percentage growth in underlying EPS.  This translates to none of the 2011 awards vest if underlying EPS is less than 21.1p in the 

financial year 2013/14.  If underlying EPS is 21.1p then 25% of the award vests and if EPS is 24.0p all of the award vests.  For growth between these two points between 25% and 100% 
vests on a sliding scale. 

4.  None of the 2012 awards vest if underlying EPS is less than 21.1p in the financial year 2014/15.  If underlying EPS is 21.1p then 25% of the award vests and if EPS is 24.0p all of the 

award vests.  For growth between these two points between 25% and 100% vests on a sliding scale. 

5.  Andy Corden’s award in 2010 was made on a phantom basis such that a payment will be made based upon the market value of a share, rather than receiving shares. 

6.  Neither the 2010 conditional award nor the 2011 conditional award is currently expected to vest. 

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3434 

Governance continued 

Directors’ remuneration report continued 

iv) Sharesave options 
At the end of the year, the Directors’ SAYE share options were as follows: 

Lord Harris 
Darren Shapland 
Martin Harris 
Neil Page 
Claire Balmforth 
Claire Balmforth 
Claire Balmforth 

As at 
28 April 2012
5,491
–
5,491
5,491
568
1,063
–

Granted  
during year 
– 
1,654 
– 
– 
– 
– 
165 

Exercised 
during year
–
–
–
–
–
–
–

Lapsed 
during year
–
–
–
–
–
–
–

As at 
27 April 2013
5,491
1,654
5,491
5,491
568
1,063
165

Exercise 
price pence
295.0
544.0
295.0
295.0
633.5
423.0
544.0

First  
exercise date 
Apr 2014 
Apr 2016 
Apr 2014 
Apr 2014 
Apr 2014 
Apr 2015 
Apr 2016 

Last 
exercise date
Oct 2014
Oct 2016
Oct 2014
Oct 2014
Oct 2014
Oct 2015
Oct 2016

1.  The market price of Carpetright shares was 635 pence on 27 April 2013 (28 April 2012: 604 pence).  During the period ended 27 April 2013, the shares of Carpetright plc traded 

between a low of 585 pence and a high of  728.5 pence. 

v) All Employee Share Ownership Plan (AESOP) 
Carpetright operates an AESOP under which team members may contribute up to £125 per month from pre-tax salary to purchase 
Carpetright shares.  Lord Harris, Martin Harris, Neil Page and Claire Balmforth participate in the AESOP, contributing £125 per month. 

vi) Directors’ Pensions Benefits  
Only the Executive Directors’ basic salaries are pensionable.  On 30 April 2010 the defined benefit Carpetright plc Pension Plan closed to 
future accrual.  Martin Harris and Darren Shapland are deferred members of the plan. 

Details of pensions earned by the Directors who are members of the Plan are shown below: 

Accrued Pension 

Transfer Value 

Pension  
accrued at  
27 April 2013
£000 pa
31.0
17.8
6.6

Increase in  
accrued pension  
during the year  
£000 pa 
0.9 
0.4 
0.1 

Increase in pension 
during the year net of 
inflation1
£000
–
–
–

Cost to the Plan of 
the increase in 
pension in 
excess of 
contributions
£000
–
–
–

As at 
27 April 2013
£000
649
367
156

As at  
28 April 2012  
£000 
615 
328 
133 

Change in transfer 
value net of 
Directors’ 
contributions2
£000
34
39
23

Lord Harris3 
Martin Harris 
Darren Shapland4 

1.  The cost to the Plan of the increase represents the incremental value to the Director of his service during the period, calculated on service to 30 April 2010.  It is based on the increase 

in accrued pension net of inflation after deducting the Director’s contribution. 

2.  The total change in value includes the effects of fluctuations in the transfer value due to factors beyond the control of the Company and the Directors, such as stock market 

movements.  It is calculated after deducting Directors’ contributions. 

3.  Lord Harris has been in receipt of pension since September 2007. 

4.  Darren Shapland’s pension rights arise as a result of his previous employment as Group Finance Director of the Company. 

Carpetright plc Annual report and accounts 2013 

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Shareholder Approval 
A resolution to approve the Remuneration Report is being proposed at the Annual General Meeting.  The Chairman of the  
Remuneration Committee will be available at the Annual General Meeting. 

At last year’s Annual General Meeting held on 6 September 2012, the Directors’ remuneration report received the following votes  
from shareholders: 

To approve the Remuneration Report 
% votes cast 

For (including 
discretionary votes)
43,280,411
99.7%

Against
120,236
0.3%

Total votes cast (for  
and against excluding  

votes withheld)  Votes withheld1 
1,612 
43,400,647 
– 
100% 

Total votes cast (including 
withheld votes)
43,402,259
–

1.  A vote that is withheld does not constitute a vote in law and has not therefore been included in the totals above. 

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By order of the Board: 

Alan Dickinson 
Chairman of the Remuneration Committee 
24 June 2013 

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Governance continued 
Other information 

Directors’ interests 
The beneficial interests of those persons who were Directors as at 27 April 2013 and their immediate families in the ordinary shares of the 
Company are set out below. 

Lord Harris 
Martin Harris 
Darren Shapland 
Neil Page 
Baroness Noakes 
David Clifford 
Alan Dickinson 
Sandra Turner 

27 April 2013 
12,377,481 
4,102,682 
25,419 
10,029 
32,225 
5,000 
– 
– 

28 April 2012
12,608,393
3,939,954
–
9,802
32,225
–
–
–

In addition, Lord Harris has a non-beneficial interest in 229,514 shares (2012: 196,414).  139,000 of these shares are included within Martin 
Harris’s beneficial interests.  The Executive Directors have an indirect interest in 27,869 shares held in trust to satisfy awards made under the 
LTIP.  Save as disclosed in this section, none of the Directors has any non-beneficial interests in the shares of the Company. 

Between 27 April 2013 and the date of this report 40 shares have been purchased for each of Lord Harris and Neil Page, and 39 shares have 
been purchased for Martin Harris under the Company’s AESOP.  There have been no other changes to the above shareholdings. 

Save as disclosed herein, no Director had a material interest in any contract or arrangement with the Company during the year, other than 
through their respective service contracts. 

Details of transactions during the period with companies of which Lord Harris and/or Martin Harris is a Director and/or in which Lord Harris 
holds a material interest are noted below.  All of these transactions are on normal commercial terms. 

Edinburgh Retail LLP 
Greenock Retail Ltd 
Harris Ventures Ltd 
Hull Unit Trust 

 Lease and concession  
agreement payments made  

Supplies of goods/services 
payments received 

Supplies of goods/services  
payments made 

2013
£000
143
253
62
193

2012
£000
267
226
62
387

2013
£000
–
–
–
–

2012 
£000 
– 
– 
2 
– 

2013 
£000 
– 
– 
3 
– 

2012
£000
–
–
29
–

As at 27 April 2013 the Group owed related parties £nil (2012: £nil). 

Directors’ indemnity arrangements 
The Company has provided qualifying third-party indemnities for the benefit of each Director and former Director who held office during the 
2012/13 financial year.  The Company has also purchased and maintained Directors’ and Officers’ liability insurance throughout the 2012/13 
financial year. 

Creditors’ payment policy 
While the Group does not follow any formal code or standard on payment practice, it agrees terms and conditions for its business transactions 
when orders for goods and services are placed, and includes the relevant terms in contracts where appropriate.  These arrangements are 
adhered to when making payments subject to the terms and conditions being met by suppliers.  The number of trade creditor days 
outstanding at the period end for the Company was 55 days (2012: 56 days). 

Carpetright plc Annual report and accounts 2013 

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3737 

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Significant agreements – change of control 
There are a number of agreements that take effect, alter or terminate upon a change of control of the Company following a takeover bid,  
such as bank loan agreements and employee share plans.  None of these are deemed to be significant in terms of their potential impact on  
the business of the Group as a whole except for: 

•  a term loan and revolving facilities agreement dated 19 March 2008, as amended and restated most recently on 27 June 2011, for term  

loans of €14m and £22m and a revolving credit facility of £45m, which provides that on a change of control all lenders’ commitments are 
cancelled and all outstanding loans, together with accrued interest, will become immediately due and payable.  Details of balance at the 
financial year end can be found at note 23 to the consolidated financial statements; and 

•  under the Company’s all-employee and discretionary share schemes, a change of control of the Company would normally be a vesting 

event, facilitating the exercise or transfer of awards, subject to any relevant performance conditions being satisfied. 

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The Company does not have agreements with any Director or officer that would provide compensation for loss of office or employment 
resulting from a takeover, except that provisions in the Company’s share plans may cause options and awards granted under such plans to vest 
on a takeover. 

There is no information that the Company would be required to disclose about persons with whom it has contractual or other arrangements 
which are essential to the business of the Company. 

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Share capital 
Details of the Company’s issued share capital can be found in note 24 to the consolidated financial statements.  All of the Company’s issued 
ordinary shares are fully paid up and rank equally in all respects. 

The rights and obligations attaching to the Company’s ordinary shares, in addition to those conferred on their holders by law, are contained in 
the Company’s Articles of Association, copies of which can be obtained from Companies House in the UK or by writing to the Company 
Secretary.  The holders of ordinary shares are entitled to receive the Company’s report and accounts, to attend and speak at general meetings 
of the Company, to appoint proxies and to exercise voting rights. 

There are no restrictions on the transfer of ordinary shares or on the exercise of voting rights attached to them, except (i) where the Company 
has exercised its right to suspend their voting rights or to prohibit their transfer following the omission of their holder or any person interested 
in them to provide the Company with information requested by it in accordance with Part 22 of the Companies Act 2006 or (ii) where their 
holder is precluded from exercising voting rights by the FSA’s Listing Rules or the City Code on Takeovers and Mergers. 

The Company is not aware of any agreements between shareholders that might result in the restriction of transfer or voting rights in relation 
to the shares held by such shareholders. 

Shares acquired through Carpetright’s employee share schemes rank equally with all other ordinary shares in issue and have no special rights.  
The Trustee of the Company’s Employee Benefit Trust (‘EBT’) has waived its rights to dividends on shares held by the EBT and does not 
exercise its right to vote in respect of such shares.  Shares held in trust on behalf of participants in the All Employee Share Ownership Plan are 
voted by the Trustee as directed by the participants.  Details of share-based payments, including information regarding the shares held by the 
EBT, can be found in notes 24 and 25 to the financial statements on pages 70 to 72. 

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3838 

Governance continued 

Other information continued 

Substantial shareholdings 
As at 24 June 2013, the Company has been notified of the following substantial shareholdings, other than those of the Directors, in the issued 
share capital of the Company: 

Franklin Templeton Institutional, LLC 
The Olayan Group 
Harris Associates Inc 
Cascade Investments LLP 
Artisan Partners LP  
UBS 
A H Palmer and E A O’Keeffe as joint trustees1 

Total number  
of shares held 
10,865,418 
9,397,513 
6,614,414 
4,693,658 
4,051,465 
2,363,263 
2,158,232 

Percentage 
of shares held
16.1%
13.9%
9.8%
7.0%
6.0%
3.5%
3.2%

1.  Of these shares, 793,000 are held on behalf of Martin Harris and so are also included in his reported holding on page 36. 

Donations 
Charitable donations of £253 (2012: £175,000) were made during the year.  No political donations were made (2012: £nil). 

Investor relations 
There is a formal investor relations programme based around the results presentations and interim management statements.  All of the Non-
Executive Directors are available to attend meetings should shareholders so request.  The Chairman and Executive Directors feed back any 
investor comments to the Board.  All Directors normally attend the Annual General Meeting and are available to answer any questions that 
shareholders may raise. 

All shareholders will have at least 20 working days’ notice of the Annual General Meeting.  As required by the Code the Board will, at the 2013 
Annual General Meeting, announce the proxy votes in favour of and against each resolution following a vote by a show of hands, and the votes 
cast will be posted on the corporate website. 

Authority to purchase own shares 
At the 2012 Annual General Meeting shareholders gave the Company renewed authority to purchase a maximum of 6,754,651 shares of one  
penny each.  This resolution remains valid until the date of this year’s Annual General Meeting.  As at 27 April 2013, the Directors had not 
used this authority.  The Company’s present intention is to cancel any shares acquired under such authority, unless purchased to satisfy 
outstanding awards under employee share incentive plans.  A resolution seeking renewal of the authority will be proposed at this year’s 
Annual General Meeting. 

Annual General Meeting 
The 2013 Annual General Meeting of the Company will be held on 5 September 2013 at Harris House, Purfleet Bypass, Purfleet, Essex  
RM19 1TT at 12.00 noon.  A full description of the business to be conducted at the meeting is set out in the separate Notice of Annual  
General Meeting. 

Carpetright plc Annual report and accounts 2013 

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3939 

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Statement of Directors’ responsibilities 
The Directors are responsible for preparing the Annual Report, the Directors’ Remuneration Report and the financial statements in 
accordance with applicable laws and regulations. 

UK company law requires the Directors to prepare financial statements for each financial year.  Under that law the Directors have prepared 
the Group and Parent Company financial statements in accordance with International Financial Reporting Standards (IFRSs) as adopted by 
the European Union.  The financial statements are required by law to give a true and fair view of the state of affairs of the Company and the 
Group and of the profit or loss of the Company and Group for that period. 

In preparing those financial statements, the Directors are required to: 

•  select suitable accounting policies and then apply them consistently; 

•  make judgments and estimates that are reasonable and prudent; 

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•  state that the financial statements comply with IFRSs as adopted by the European Union; and 

•  prepare the financial statements on the going concern basis, unless it is inappropriate to presume that the Group will continue in business, 

in which case there should be supporting assumptions or qualifications as necessary. 

The Directors are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position 
of the Company and the Group and to enable them to ensure that the financial statements and the Directors’ Remuneration Report comply 
with the Companies Act 2006 and, as regards the Group financial statements, Article 4 of the IAS Regulation.  They are also responsible for 
safeguarding the assets of the Company and the Group and hence for taking reasonable steps for the prevention and detection of fraud and 
other irregularities. 

The Directors are responsible for the maintenance and integrity of the corporate and financial information on the Company’s websites.  
Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in  
other jurisdictions. 

Going concern  
The Directors confirm that, after reviewing expenditure commitments, expected cash flows and borrowing facilities, they have a reasonable 
expectation that the Company and the Group have adequate resources to continue in operational existence for the next financial year and the 
foreseeable future.  For this reason they continue to adopt the going concern basis in preparing the financial statements.  Further details of the 
Group’s liquidity are given in the financial review on page 14. 

Disclosure of information to auditors 
Each of the Directors of the Company has confirmed that, as far as they are aware, there is no relevant audit information of which the auditors 
are unaware and that each Director has taken all steps to make themselves aware of any relevant audit information and to establish that the 
Company’s auditors are aware of that information. 

Responsibility Statement 
Each of the Directors whose names and details are set out on page 20 of this report confirms that to the best of their knowledge: 

•  the financial statements, which have been prepared in accordance with IFRSs as adopted by the EU, give a true and fair view of the assets, 
liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and 

•  the business review, which is incorporated into the Directors’ report, includes a fair review of the development and performance of the 

business and the position of the Company and the undertakings included in the consolidation taken as a whole, together with a description 
of the principal risks and uncertainties that they face. 

This Director’s Report, including the Statement of Directors’ responsibilities, has been approved by the Board. 

By order of the Board  

Jeremy Sampson 
Company Secretary and Legal Director  
24 June 2013 

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4040 

Financial statements 
Consolidated income statement 
for 52 weeks ended 27 April 2013 

Revenue 
Cost of sales 
Gross profit 
Administration expenses 
Other operating income 
Operating profit/(loss)  
Finance costs 
Finance income 
Profit/(loss) before tax 
Tax 
Profit/(loss) for the financial period attributable  
to equity shareholders of the Company 

Basic earnings/(losses) per share (pence) 
Diluted earnings/(losses) per share (pence)

Notes 
2

2

2,3
5,6
6

7

9
9

Group 52 weeks to 27 April 2013 
Exceptional 
Before 
items
exceptional 
(Note 5) 
items
£m 
£m 
–
457.6
–
(179.3)
278.3
(269.2)
2.3
11.4
(2.7)
1.0
9.7
(3.2)

(13.6)
(1.2)
(14.8)
–
–
(14.8)
1.7

Total
£m 
457.6
(179.3)
278.3
(282.8)
1.1
(3.4)
(2.7)
1.0
(5.1)
(1.5)

Group 52 weeks to 28 April 2012 
Exceptional 
Before 
items 
exceptional 
(Note 5) 
items 
£m 
£m 
– 
471.5 
– 
(195.5) 
276.0 
(270.2) 
2.2 
8.0 
(5.1) 
1.1 
4.0 
(1.0) 

(3.4) 
13.4  
10.0  
(0.5) 
–  
9.5 
(1.5) 

Total
£m 
471.5 
(195.5)
276.0 
(273.6)
15.6 
18.0 
(5.6)
1.1 
13.5 
(2.5)

6.5

9.6

(13.1)

(6.6)

(19.4)

(9.8)
(9.8)

3.0 

4.5 

8.0  

11.0 

11.9 

16.4 
16.4

All material items in the income statement arise from continuing operations. 

Consolidated statement of comprehensive income  
for 52 weeks ended 27 April 2013 

Profit/(loss) for the financial period 

Actuarial loss on defined benefit pension scheme 
Exchange gain/(loss) in respect of hedged equity investments 
Tax on components of other comprehensive income 
Other comprehensive income/(expense) for the period 

Total comprehensive income/(expense) for the period attributable to equity shareholders 
of the Company 

Notes 

22 

7 

Group  
52 weeks to  
27 April 2013 
£m 
(6.6) 

Group
 52 weeks to 
28 April 2012
£m 
11.0

(1.6) 
1.9 
0.1 
0.4 

(0.9)
(7.5)
–
(8.4)

 (6.2) 

2.6

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
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4141 

Statements of changes in equity 
for 52 weeks ended 27 April 2013 

Group 
At 1 May 2011 
Total comprehensive income/(expense) for the financial period
Issue of new shares 
Share based payments and related tax 
At 28 April 2012 
Total comprehensive income/(expense) for the financial period
Issue of new shares 
Share based payments and related tax 
At 27 April 2013 

Company 
At 1 May 2011 
Total comprehensive income/(expense) for the financial period
Issue of new shares 
Share based payments and related tax 
At 28 April 2012 
Total comprehensive income/(expense) for the financial period
Issue of new shares 
Share based payments and related tax 
At 27 April 2013 

Share 
capital
£m 
0.7 
–
–
–
0.7 
–
–
–
0.7

Share 
capital
£m 
0.7 
–
–
–
0.7 
–
–
–
0.7

Share 
premium
£m 
15.4 
–
0.9 
–
16.3 
–
0.3
–
16.6

Share 
premium
£m 
15.4 
–
0.9 
–
16.3 
–
0.3
–
16.6

Treasury 
shares
£m 
(0.3)
–
–
–
(0.3)
–
–
–
(0.3)

Capital 
redemption 
reserve  
 £m 
0.1  
–  
–  
–  
0.1  
– 
– 
– 
0.1 

Translation 
reserve  
£m 
12.6  
(7.5) 
–  
–  
5.1  
1.9 
– 
– 
7.0 

Treasury 
shares
£m 
(0.3)
–
–
–
(0.3)
–
–
–
(0.3)

Capital 
redemption 
reserve  
 £m 
0.1  
–  
–  
–  
0.1  
– 
– 
– 
0.1 

Translation 
reserve  
£m 
(2.0) 
1.8  
–  
–  
(0.2) 
(0.2) 
– 
– 
(0.4) 

Hedging 
reserve 
 £m 
(0.1)
0.1  
–  
–  
– 
– 
– 
– 
– 

Hedging 
reserve 
 £m 
(0.1)
0.1  
–  
–  
– 
– 
– 
– 
– 

Retained 
earnings
 £m 
38.6
10.0
–
0.2 
48.8 
(8.1)
–
0.5
41.2

Retained 
earnings
 £m 
15.8 
18.7
–
0.2 
34.7
(9.3)
–
0.5
25.9

Total 
£m 
67.0
2.6
0.9 
0.2 
70.7
(6.2)
0.3
0.5
65.3

Total 
£m 
29.6 
20.6
0.9 
0.2 
51.3
(9.5)
0.3
0.5
42.6

The notes on pages 44 to 74 form an integral part of the financial statements. 

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4242 

Balance sheets 
as at 27 April 2013 

Assets 
Non-current assets 
Intangible assets 
Property, plant and equipment 
Investment property 
Investment in subsidiary undertakings 
Deferred tax assets 
Trade and other receivables 
Total non-current assets 

Current assets  
Inventories 
Trade and other receivables 
Current tax assets 
Cash and cash equivalents 
Total current assets 

Total assets  

Liabilities 
Current liabilities 
Trade and other payables 
Obligations under finance leases 
Borrowings and overdrafts 
Current tax liabilities 
Total current liabilities 

Non-current liabilities 
Trade and other payables 
Obligations under finance leases 
Borrowings 
Provisions for liabilities and charges 
Deferred tax liabilities 
Retirement benefit obligations 
Total non-current liabilities 
Total liabilities 
Net assets 

Equity 
Share capital 
Share premium  
Treasury shares 
Other reserves 
Total equity attributable to equity shareholders of the Company

The notes on pages 44 to 74 form an integral part of the financial statements. 

Group 
2013 
£m 

Group  
2012  
£m 

Company  
2013  
£m 

Company 
2012 
£m 

Notes 

10
11
12
13
21
15

14
15

16

60.8
108.6
20.2
–
2.6
0.8
193.0

37.6
19.8
–
7.9
65.3

61.4  
119.6  
20.7  
–  
2.6  
0.9  
205.2  

38.3  
24.1  
–  
9.6  
72.0 

31.4 
70.4 
7.4 
16.1 
– 
48.3 
173.6 

30.4 
14.0 
– 
6.4 
50.8 

32.7 
80.1 
7.4 
16.8 
–
49.2 
186.2 

30.8 
18.4 
0.4 
6.1
55.7

2

258.3

277.2 

224.4 

241.9

17
18
19

17
18
19
20
21
22

2

24
24
24

(102.9)
(0.1)
(12.2)
(0.3)
(115.5)

(31.6)
(2.5)
(3.3)
(11.1)
(23.9)
(5.1)
(77.5)
(193.0)
65.3

0.7
16.6
(0.3)
48.3
65.3

(109.2) 
(0.1) 
(9.5) 
(1.0) 
(119.8) 

(33.8) 
(2.6) 
(16.5) 
(6.4) 
(23.1) 
(4.3) 
(86.7) 
(206.5) 
70.7 

0.7  
16.3  
(0.3) 
54.0  
70.7  

(90.8) 
(0.1) 
(8.0) 
(0.3) 
(99.2) 

(43.5) 
(1.4) 
(3.3) 
(11.1) 
(18.2) 
(5.1) 
(82.6) 
(181.8) 
42.6 

0.7 
16.6 
(0.3) 
25.6 
42.6 

(93.2)
(0.1)
(5.4)
–
(98.7)

(46.2)
(1.5)
(16.5)
(6.0)
(17.4)
(4.3)
(91.9)
(190.6)
51.3

0.7 
16.3 
(0.3)
34.6
51.3

These financial statements from pages 40 to 74 were approved by the Board of Directors on 24 June 2013 and were signed on its behalf by: 

Darren Shapland 
Directors 

Neil Page 

 Carpetright plc Annual report and accounts 2013 

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4343 

Statements of cash flow 
for 52 weeks ended 27 April 2013 

Cash flows from operating activities 
Profit/(loss) before tax 
Adjusted for: 
Depreciation and amortisation
(Profit)/loss on property disposals 
(Profit)/loss on property subsidiary disposal 
Dividend received from subsidiaries 
Exceptional non-cash items 
Share-based compensation charge 
Net finance costs 
Operating cash flows before movements in working capital
(Increase)/decrease in inventories 
Decrease in trade and other receivables 
Increase/(decrease) in trade and other payables 
Provisions paid  
Cash generated by operations 
Interest paid 
Corporation taxes paid 
Net cash generated from operating activities 

Cash flows from investing activities 
Purchases of intangible assets 
Purchases of property, plant and equipment and investment property
Proceeds on disposal of property, plant and equipment and investment property
Proceeds on property subsidiary disposal 
Interest received 
Net cash generated from/(used) in investing activities

Cash flows from financing activities 
Issue of new shares 
Repayment of borrowings  
Intercompany loans 
Net cash used in financing activities 

Net increase/(decrease) in cash and cash equivalents in the period
Cash and cash equivalents at the beginning of the period
Exchange differences 
Cash and cash equivalents at the end of the period

The notes on pages 44 to 74 form an integral part of the financial statements. 

Group 
52 weeks to  
27 April 2013  
£m 

Restated  
Group 
52 weeks to  
28 April 2012  
£m 

Company
52 weeks to 
27 April 2013 
£m 

Restated
Company
52 weeks to
 28 April 2012 
£m 

(5.1) 

13.5  

(6.4)

20.3 

14.1 
1.2 
– 
– 
13.6 
0.5 
1.7 
26.0 
1.0 
3.5 
(9.7) 
(3.4) 
17.4 
(1.4) 
(1.4) 
14.6 

(0.6) 
(10.6) 
4.6 
– 
– 
(6.6) 

0.3 
(13.9) 
– 
(13.6) 

(5.6) 
1.5 
– 
(4.1) 

14.6  
(4.6) 
(8.8) 
–  
2.3  
0.2  
4.0  
21.2  
(0.4) 
7.9  
5.4  
(5.0) 
29.1  
(4.9) 
(3.0) 
21.2  

(0.1) 
(12.0) 
22.1  
12.8  
–  
22.8  

0.9  
(42.9) 
–  
(42.0) 

2.0 
(0.7) 
0.2 
1.5 

11.5
1.1
–
–
12.3
0.5
1.5
20.5
0.4
3.6
(5.7)
(3.0)
15.8
(1.5)
(0.3)
14.0

(0.5)
(8.8)
4.6
–
0.3
(4.4)

0.3
(13.9)
–
(13.6)

(4.0)
2.1
0.5
(1.4)

11.8 
(4.8)
–
(22.9)
1.9 
0.2 
4.5 
11.0 
(0.4)
22.1
3.9
(4.4)
32.2
(5.3)
(1.4)
25.5

(0.1)
(10.7)
21.3 
–
–
10.5 

0.9 
(38.7)
4.4
(33.4)

2.6
0.2 
(0.7)
2.1

Notes 

2,3

6

29

29

16,29

For the purposes of the cash flow statement, cash and cash equivalents are reported net of overdrafts repayable on demand.  Overdrafts are 
excluded from the definition of cash and cash equivalents disclosed in the balance sheet. 

To provide greater transparency the movement in trade and other payables has been analysed further to disclose cash movements in 
provisions.  The change in presentation has been applied retrospectively and has no effect on the net cash generated from operating  
activities in respect of prior years. 

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4444 

Notes to the accounts 

1.  Principal accounting policies 
The principal accounting policies applied in the preparation of these consolidated financial statements are set out below.  These policies have 
been consistently applied to all the years presented unless otherwise stated. 

General information 
Carpetright plc (‘the Company’) and its subsidiaries (together, ‘the Group’) are retailers of floor coverings and beds.  The Company is listed  
on the London Stock Exchange and incorporated in England and Wales and domiciled in the United Kingdom.  The address of its registered 
office is Harris House, Purfleet Bypass, Purfleet, Essex, RM19 1TT. 

The nature of the Group’s operations and its principal activities are set out in the Business Review on pages 1 to 17. 

Basis of preparation 
The financial statements of the Group are drawn up to within seven days of the accounting record date being 30 April of each year.   
The financial year for 2013 represents the 52 weeks ended 27 April 2013.  The comparative financial year for 2012 was 52 weeks ended  
28 April 2012. 

The financial statements have been prepared in accordance with International Financial Reporting Standards (IFRSs) and International 
Financial Reporting Interpretations Committee (IFRIC) interpretations endorsed by the European Union, together with those parts of  
the Companies Act 2006 applicable to companies reporting under IFRS. 

The consolidated financial statements have been prepared on the historical cost basis except for pension assets and liabilities and share based 
payments which are measured at fair value.  The principal accounting policies set out below have been consistently applied to all periods 
presented unless otherwise stated. 

The Company has elected to take the exemption under section 408 of the Companies Act 2006 not to present its profit and loss account.  
The loss for the Company for the period was £7.8m (2012: profit of £19.7m). 

New and amended accounting standards 
The following new standards and amendments to standards, which are mandatory for the first time in the financial year beginning  
29 April 2012, are relevant for the Group but have not had a material impact in the current financial year: 

•  IFRS 7 (revised) ‘Financial instruments: disclosures’ – disclosure on transfer of financial assets. 

•  IAS 12 ‘Income taxes’ – accounting for investment properties. 

•  IAS 32 ‘Financial instruments: presentation’. 

At 27 April 2013 the following new standards and interpretations and amendments to existing standards which are expected to be relevant  
to the Group and have an immaterial impact on the financial statements, were issued but not yet effective: 

•  IFRS 7 (amendment) ‘Financial instruments’ – disclosures on offsetting (effective from 1 January 2013).  

•  IFRS 9 (reissued) ‘Financial instruments’ (effective for periods beginning on or after 1 January 2015).  The standard sets out how an entity 
should classify and measure financial assets, as well as the derecognition of financial instruments.  The Group will apply IFRS 9 when it 
becomes effective and is endorsed by the EU. 

•  IFRS 10 ‘Consolidated financial statements’ (effective for periods beginning on or after 1 January 2013). 

•  IFRS 12 ‘Disclosures of interest in other entities’ (effective for periods beginning on or after 1 January 2013). 

•  IFRS 13 ‘Fair value measurement’ (effective for periods beginning on or after 1 January 2013). 

•  IAS 1 (amendment) ‘Presentation of financial statements’ (effective for periods beginning on or after 1 July 2012).  The amendment changes 

the presentation of the Statement of other comprehensive income. 

•  IAS 19 (revised) ‘Employee benefits’ (effective for periods beginning on or after 1 January 2013).  This changes the recognition and 

measurement of defined benefit expense as well as the disclosures. 

•  IAS 27 (revised) ‘Consolidated and separate financial statements’ (effective for periods beginning on or after 1 January 2013). 

•  IAS 28 (revised) ‘Investment in associates’ (effective for periods beginning on or after 1 January 2013). 

•  IAS 32 (amendment) ‘Financial instruments: presentation’ (effective for periods beginning on or after 1 January 2014). 

•  The ‘2011 Improvement project’ (effective from 1 January 2013).  The EU has not yet endorsed these changes. 

IFRS 10, IFRS 12, IAS 27 (revised) and IAS 28 (revised) are effective for EU entities for periods beginning on or after 1 January 2014. 

 Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
4545 

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Basis of consolidation 
The consolidated financial statements include the Company and its subsidiary undertakings.  The acquisition of subsidiaries is accounted  
for using the purchase method.  The results of subsidiaries acquired or disposed of in the period are included in the consolidated income 
statement from the effective date of acquisition or up to the effective date of disposal respectively. 

Inter-company transactions, balances and unrealised gains or losses on transactions between Group companies are eliminated.   
Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Group. 

Exchange differences 
The consolidated financial statements are presented in pounds Sterling, which is the Company’s functional and presentational currency.  
Transactions in foreign currencies, which are those other than the functional currency of an entity, are recorded at the opening rate for the 
month in which the transaction occurs which is used as a reasonable approximation to the rate at the transaction date.  Monetary assets and 
liabilities denominated in foreign currency are translated at the rates ruling at the balance sheet date.  Resulting exchange gains or losses are 
recognised in the income statement for the period except where they are part of a net foreign investment hedge when they are recognised  
in equity. 

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On consolidation the assets and liabilities of the Group’s foreign operations are translated at the rate of exchange ruling at the balance sheet 
date.  Income and expenses of foreign operations are translated at the average rate during the period.  Differences on translation are recognised 
as a separate component of equity.  On disposal of a foreign operation the cumulative exchange differences for that operation are recognised  
in the income statement as part of the profit or loss on disposal. 

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of that operation and 
are translated at the rate ruling at the balance sheet date. 

Segment reporting 
Segmental information is presented using a ‘management approach’ on the same basis as that used for internal reporting to the Chief 
Operating decision maker.  The Chief Operating decision maker, who is responsible for resource allocation and assessing performance  
of the operating segments, has been identified as the Executive Committee. 

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Revenue 
Revenue is measured at the fair value of the consideration received or receivable for the provision of goods and services to customers outside 
the Group net of returns, sales allowances and value added and other sales based taxes.  Revenue from goods and services is recognised at the 
point the Group fulfils its commercial obligations to the customer, the revenue and costs in respect of the transaction can be measured reliably 
and collectability is reasonably assured. 

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Share based payments 
The Group issues equity-settled share based payments to certain employees.  The fair value of the employee services received in exchange  
for the grant of options is recognised as an expense and is calculated using Black-Scholes model.  The value of the charge is adjusted to reflect 
expected and actual levels of options vesting.  The total amount to be expensed over the vesting period is determined by reference to the fair 
value of the options granted, excluding the impact of any service and performance conditions that are included in the assumptions about the 
number of options which are expected to become exercisable. 

At each balance sheet date the Group revises its estimates of the number of options which are expected to become exercisable.   
It recognises the impact of the revision of original estimates, if any, in the income statement and a corresponding adjustment to equity  
over the vesting period. 

Impairment 
Assets that have an indefinite useful life, for example goodwill, are not subject to amortisation and are tested annually for impairment.  Assets 
that are subject to amortisation are reviewed for indications of impairment at each balance sheet date.  If there is an indication of impairment 
the recoverable amount of either the asset or the cash-generating unit to which it belongs is estimated.  Cash-generating units are used where 
an individual asset does not generate cash flows which are independent of other assets.  The recoverable amount of a non-financial asset is the 
higher of its fair value less costs to sell and its value in use.  Value in use is the present value of the future cash flows expected to be derived 
from the asset or cash-generating unit. 

An impairment loss is recognised in the income statement whenever the carrying amount of an asset or cash-generating unit exceeds its 
recoverable amount.  Non-financial assets other than goodwill that suffer an impairment are reviewed for possible reversal of impairment  
at each reporting date. 

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4646 

Notes to the accounts continued 

1.  Principal accounting policies continued 
Other operating income 
Rental income earned on investment property is recognised in other operating income, in accordance with the substance of the relevant  
rental agreements. 

Profits or losses on the disposal of property, plant and equipment represent the difference between the net proceeds and the net carrying  
value at the date of sale.  Disposals are accounted for when there has been an unconditional exchange of contracts except where payment  
or completion is expected to occur significantly after exchange. 

Exceptional items 
Profits/losses on property disposals and non-recurring transactions which are material by virtue of their size or incidence such as major 
reorganisation costs, onerous leases and impairments are disclosed as exceptional items. 

Tax 
Current tax liabilities are measured at the amount expected to be paid, based on tax rates and laws that are enacted or substantively enacted  
at the balance sheet date in the countries where the Company’s subsidiaries operate and generate taxable income. 

Deferred tax expected to be payable or recoverable on differences at the balance sheet date between the tax bases of assets and liabilities and 
their carrying amounts for financial reporting purposes is accounted for using the balance sheet liability method.  Deferred tax liabilities are 
generally recognised for all taxable temporary differences, and deferred tax assets are recognised to the extent that it is probable that taxable 
profits will be available against which deductible temporary differences can be utilised. 

Such assets and liabilities are not recognised if the temporary difference arises from goodwill or from the initial recognition (other than in a 
business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit.  Deferred 
tax is calculated at the rates of tax that are expected to apply when the asset or liability is settled, based on tax rates that have been enacted or 
substantively enacted by the balance sheet date, and is not discounted. 

Tax is charged or credited directly to equity if it relates to items that are credited or charged to equity; otherwise, it is recognised in the  
income statement. 

Dividends 
Dividend distribution to the Company’s shareholders is recognised as a liability in the financial statements in the period in which the 
dividends are approved by the Company’s shareholders or, in the case of interim dividends, paid. 

Goodwill 
Goodwill represents the excess of the cost of an acquisition over the fair value of the Group’s share of the net identifiable assets of the acquired 
entity.  Goodwill is not amortised, but is reviewed for impairment at least annually.  Any impairment is recognised immediately in the income 
statement and is not subsequently reversed.  On disposal of a subsidiary the attributable amount of goodwill is included in the determination 
of the profit or loss on disposal. 

Other intangible assets 
Purchased brand names and other intangible assets are capitalised at cost.  Acquired software licences and software development costs are 
capitalised on the basis of the costs incurred to acquire and bring to use the specific software. 

Amortisation of intangible assets is calculated to write off the cost of the asset, on a straight line basis, over its expected useful life.   
The expected useful lives generally applicable are: 

Brands  
Computer software   

20 years 
5 to 10 years 

Carpetright plc Annual report and accounts 2013 

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4747 

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Property, plant and equipment 
Property, plant and equipment is shown at cost less accumulated depreciation and any provisions for impairment in value. 

Depreciation is provided to write down the cost of property, plant and equipment, on a straight line basis, to their estimated residual  
values over their estimated useful lives.  Freehold land is not depreciated.  The estimated useful lives and residual values of assets are  
reviewed annually. 

The estimated useful lives by asset category that are generally applicable are: 

Freehold and long leasehold buildings 
Short leasehold buildings 
Fixtures and fittings 
Computers 
Motor vehicles 
Other plant and machinery 

50 years
The shorter of the period of the lease and the estimated useful life 
7 to 15 years
5 to 7 years
4 years
7 to 10 years

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Borrowing costs 
Gross interest costs incurred on the financing of major projects are capitalised until the time that they are available for use.  Unless a specific 
borrowing is taken out to finance the asset, interest is capitalised using the weighted average interest rate of all non specific borrowings.   
Where a specific borrowing is taken out to finance the asset, interest is capitalised at the rate applicable to that borrowing. 

Investment property 
Property that is held to earn rental income and for capital appreciation is separately disclosed as investment property.  Investment property  
is carried at depreciated historical cost.  Depreciation rates and useful lives of investment property are the same as those for property, plant  
and equipment. 

Leasing commitments 
Leases are classified as finance leases where the terms of the lease transfer substantially all the risks and rewards of ownership to the Group.   
All other leases are classified as operating leases. 

Assets used by the Group which have been funded through finance leases are capitalised in property, plant and equipment and the resulting 
lease obligations are included in payables.  The assets are depreciated over the shorter of their useful lives and the period of the lease.  The 
interest element of the rental obligations is charged to the income statement over the period of the lease and represents a constant proportion 
of the balance of capital repayments outstanding. 

Rentals payable under operating leases are charged to income on a straight line basis over the period of the lease.  Premiums payable,  
rent free periods and contributions receivable on entering an operating lease are charged or credited to income on a straight line basis  
over the lease term. 

Investment in subsidiaries 
The Company’s investment in subsidiary undertakings is recognised at cost and is accounted for net of impairment losses.  Income from 
investments is recognised in the income statement to the extent that post acquisition profits are received.  Distributions of pre-acquisition 
profits reduce the cost of the investment. 

Inventories 
Inventories are valued at the lower of weighted average cost and net realisable value.  Net realisable value is based on estimated selling prices 
less further costs to be incurred to disposal.  Provisions are made for obsolescence, mark down and shrinkage based on actual losses, ageing  
of inventories and sales trends. 

Rebates receivable from suppliers 
Volume related rebates receivable from suppliers are credited to the carrying value of the inventory to which they relate.  Where a rebate 
agreement with a supplier covers more than one year, the rebates are recognised in the period in which they are earned. 

Trade receivables and payables 
Trade receivables and payables are initially recognised at fair value and subsequently adjusted to the amount receivable or payable.   
Receivables are stated net of a provision for impairment. 

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4848 

Notes to the accounts continued 

1.  Principal accounting policies continued 
Cash and cash equivalents 
Cash and cash equivalents comprise cash in hand, cash at bank, deposits repayable on demand and highly liquid investments.   
For the purposes of the cash flow statement, cash and cash equivalents also includes bank overdrafts which are shown within borrowings  
and overdrafts in current liabilities on the balance sheet. 

Bank loans and overdrafts 
Bank loans and overdrafts are initially recognised at fair value less directly attributable transaction costs and are subsequently measured  
at amortised cost using the effective interest rate model. 

Provisions 
A provision is recognised where the Group has a legal or constructive obligation as a result of a past event and it is probable that an  
outflow of economic benefits will be required to settle the obligation.  Provisions are calculated on a discounted basis when appropriate. 

Retirement benefit obligation 
The Group operates defined benefit and defined contribution schemes and also participates in a multi-employer pension scheme in respect  
of its employees in the Netherlands.  The assets and liabilities of all schemes are held separately from those of the Group.  The Group is  
unable to identify its share of the assets and liabilities of the multi-employer scheme and, therefore, accounts for this scheme as a defined 
contribution scheme. 

The cost of providing benefits under the defined benefit schemes is determined using the projected unit credit method, with actuarial 
valuations being carried out at each balance sheet date.  The net retirement benefit obligation recognised in the balance sheet represents  
the present value of the defined benefit obligation less the fair value of the scheme assets at the balance sheet date. 

Actuarial gains and losses are recognised in full, directly in equity in the period in which they occur and are presented in other comprehensive 
income.  Other income and expenses associated with the defined benefit scheme are recognised in the income statement.  The pension cost of 
defined contribution schemes is charged in the income statement as incurred. 

Financial instruments 
Hedge accounting 
The Group hedges net investments in foreign entities through currency borrowings, the gains or losses on the retranslation of the borrowings 
are recognised in equity. 

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated or exercised, or no longer qualifies for hedge 
accounting.  At that time, any cumulative gain or loss on the hedging instrument previously recognised in equity is retained in equity until  
the hedged transaction occurs.  If the hedged transaction is no longer expected to occur, the net cumulative gain or loss recognised in equity  
is then transferred to the income statement. 

Critical estimates and judgements 
The preparation of consolidated financial statements under IFRS requires the Group to make estimates and assumptions that affect the 
application of policies and reported amounts.  Estimates and judgements are continually evaluated and are based on historical experience  
and other factors, including expectations of future events that are believed to be reasonable under the circumstances.  Actual results may  
differ from these estimates.  The estimates and assumptions which have a significant risk of causing a material adjustment to the carrying 
amount of assets and liabilities within the next financial year are discussed below: 

Impairment of goodwill 
The Group is required to test whether goodwill has suffered any impairment.  The recoverable amounts of cash-generating units have been 
determined based on value in use calculations.  The use of this method requires the estimation of future cash flows expected to arise from the 
continuing operation of the cash-generating unit and the choice of a suitable discount rate in order to calculate the present value.  Actual 
outcomes could vary significantly from these estimates. 

Impairment of assets 
Property, plant and equipment is reviewed for impairment if events or changes in circumstances indicate that the carrying amount may not  
be recoverable.  When a review for impairment is conducted, the recoverable amount of an asset or cash-generating unit is determined based 
on value in use calculations prepared on the basis of management’s assumptions and estimates. 

Retirement benefits 
The present value of the defined benefit liabilities recognised in the balance sheet is dependent on the interest rates of high-quality corporate 
bonds.  The net financing charge is dependent on both the interest rates of high quality corporate bonds and the assumed investment returns 
on scheme assets.  Other key assumptions for pension obligations, including mortality rates, are based in part on current market conditions.

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
i

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4949 

2.  Segmental analysis 
The reportable operating segments derive their revenue primarily from the retailing of floor coverings and beds.  Central costs of the Group 
are incurred principally in the UK and are immaterial.  As such these costs are included within the UK segment.  Sales between segments are 
carried out at arm’s length. 

The segment information provided to the Executive Committee for the reportable segments for the 52 weeks ended 27 April 2013 is as follows: 

52 weeks to 27 April 2013 

52 weeks to 28 April 2012 

Gross revenue  
Inter-segment revenue 
Revenues from external customers 
Gross profit 
Underlying operating profit 
Exceptional items 
Operating profit/(loss) 
Finance income 
Intercompany interest 
Finance costs 
Profit/(loss) before tax 
Tax 
Profit/(loss) for the financial period 

Segment assets: 
Segment assets 
Inter-segment balances 
Balance sheet total assets  
Segment liabilities: 
Segment liabilities 
Inter-segment balances 
Balance sheet total liabilities 

Other segmental items: 
Depreciation and amortisation
Additions to non-current assets

UK
£m 
385.7
(4.1)
381.6
234.8
10.9
(14.3)
(3.4)
1.0
(0.1)
(2.7)
(5.2)
(1.1)
(6.3)

204.3
(24.1)
180.2

(188.6)
21.2
(167.4)

Europe
£m 
76.0
–
76.0
43.5
0.5
(0.5)
–
–
0.1
–
0.1
(0.4)
(0.3)

99.3
(21.2)
78.1

(49.7)
24.1
(25.6)

Group
£m 
461.7
(4.1)
457.6
278.3
11.4
(14.8)
(3.4)
1.0
–
(2.7)
(5.1)
(1.5)
(6.6)

303.6
(45.3)
258.3

(238.3)
45.3
(193.0)

UK 
£m 
387.1 
(5.5) 
381.6 
224.8 
2.8 
10.5 
13.3 
1.1 
(0.7) 
(5.2) 
8.5 
(1.6) 
6.9 

217.7 
(20.2) 
197.5 

(197.3) 
20.8 
(176.5) 

11.7
8.7

2.4
1.6

14.1
10.3

12.0 
7.3 

Europe
£m 
89.9
–
89.9
51.2
5.2
(0.5)
4.7
–
0.7
(0.4)
5.0
(0.9)
4.1

100.6
(20.9)
79.7

(50.3)
20.3
(30.0)

2.6
1.4

Group
£m 
477.0
(5.5)
471.5
276.0
8.0
10.0
18.0
1.1
–
(5.6)
13.5
(2.5)
11.0

318.3
(41.1)
277.2

(247.6)
41.1
(206.5)

14.6
8.7

Carpetright plc is domiciled in the UK.  The Group’s revenue from external customers in the UK is £381.6m (2012: £381.6m) and the total 
revenue from external customers from other countries is £76.0m (2012: £89.9m).  The total of non-current assets (other than financial 
instruments and deferred tax assets) located in the UK is £154.6m (2012: £162.9m) and the total of those located in other countries is  
£81.1m (2012: £74.4m). 

Carpetright’s trade has historically shown no distinct pattern of seasonality with trade cycles more closely following economic indicators  
such as consumer confidence and mortgage approvals. 

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5050 

Notes to the accounts continued 

3.  Operating profit/(loss), analysis of costs by nature 
Operating profit/(loss) is stated after charging/(crediting):  

Rental income earned on investment property  
Cost of inventories recognised as an expense in cost of sales 
Operating lease rentals: 

Minimum lease payments in respect of land and buildings 
Minimum lease payments in respect of plant and machinery
Sublease rental income 

Auditor’s remuneration – for the audit of the Company’s annual financial statements
Staff costs 
Impairment of non-current assets 
Amortisation of intangible assets 
Depreciation of property, plant and equipment: 

Owned assets 
Under finance leases 

Depreciation of investment property 

Group  
2013 
£m 
(1.9) 
158.6 

90.0 
1.6 
(1.8) 
0.2 
98.7 
5.5 
1.9 

11.8 
0.1 
0.3 

Group 
2012 
£m 
(2.1)
171.1

91.5
1.7
(2.4)
0.2
98.0
1.0
2.5

11.7
0.1
0.3

Notes 

4 
5 
10 

11 
11 
12 

4.  Staff costs 
The average number of persons (full-time equivalents) employed by the Group (including Directors) was as follows: 

Stores 
Store support office and distribution centre

The aggregate employment costs of employees and Directors were as follows: 

Wages and salaries (including short term employee benefits) 
Social security costs 
Post-employment benefits – Defined contribution 
Share based payments 

Group 
2013 
Number 
2,674
387
3,061

Group 
2013 
£m 
86.5
9.6
2.1
0.5
98.7

Group  
2012  
Number 
2,689 
386 
3,075 

Group  
2012  
£m 
86.3 
9.1 
2.4 
0.2 
98.0 

Company  
2013  
Number 
2,184 
335 
2,519 

Company  
2013  
£m 
70.6 
6.7 
0.9 
0.5 
78.7 

Company 
2012 
Number 
2,175
332
2,507

Company 
2012 
£m 
67.9
6.7
1.0
0.2
75.8

Notes 

22
25 

Wages and salaries include short term employee benefits as defined in IAS 19, with the exception of costs associated with the Group’s pension 
schemes.  Post-employment benefits include costs associated with the Group’s pension schemes (with the exception of net interest costs and 
the actuarial gain/(loss) on the defined benefit pension schemes) and are included in administration expenses.  Share based payments 
comprise the cost of awards in respect of employee share schemes in accordance with IFRS 2.  These costs are explained in note 25.  

Carpetright plc Annual report and accounts 2013 

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5151 

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The employment costs of key management1 were as follows: 

Salaries (including short term employee benefits) 
Social security costs 
Post employment benefits 
Share based payments 

1.  Key management comprises Group Directors and those senior officers of the Group responsible for planning, directing or controlling Group activities. 

Group 
2013 
£m 
4.6
0.6
0.4
0.3
5.9

Group 
2012 
£m 
3.3
0.5
0.4
0.1
4.3

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During the year the Executive Directors realised no gains (2012: no gains) on the vesting of Long Term Incentive Plans.  Details of these plans, 
share options and other Directors’ remuneration are disclosed in the Directors’ remuneration report on pages 26 to 35. 

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5.  Exceptional items 

Property profits/(losses): 

UK and the Netherlands 
Sale of Belgian property subsidiary 

Onerous lease provisions 
Impairment charge: 

Store assets 
Freehold properties 

Store support office restructuring
Write off of unamortised refinancing fees 
Exceptional items before tax 

Notes 

20 

11 
11,12 

Group 
2013 
£m 

(1.2)
–
(8.1)

(0.3)
(5.2)
–
–
(14.8)

Group 
2012 
£m 

4.6 
8.8
(0.3)

(1.0)
–
(2.1)
(0.5)
9.5

In accordance with IAS 36 assets are reviewed for impairment whenever changes in circumstances indicate that the carrying value may not be 
recoverable.  The impairment provision relates to properties in the UK and the Netherlands. 

The onerous lease provision relates to properties in the UK and the Republic of Ireland that are not trading and are either empty or leased  
at below the passing rent.   

Further details of these exceptional items are disclosed in the Chief Executive’s review on pages 5 to 7. 

6.  Net finance costs 

Finance costs  

Interest on borrowings and overdrafts 
Fees amortisation 
Gains on hedging instruments
Interest on obligations under finance leases 
Interest on pension scheme obligations 
Other interest payable 

Finance income 

Expected return on pension scheme assets 

Net finance costs 

Group 
2013 
£m 

Group 
2012 
£m 

Notes 

22 

22 

(1.1)
(0.5)
–
(0.1)
(1.0)
–
(2.7)

1.0
1.0

(3.2)
(0.5)
0.1 
(0.1)
(1.1)
(0.3)
(5.1)

1.1 
1.1 

(1.7)

(4.0)

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5252 

Notes to the accounts continued 

7.  Tax 

(i) Analysis of the charge in the period 

UK current tax 
Overseas current tax 
Total current tax 
UK deferred tax 
Overseas deferred tax 
Total deferred tax  
Total tax charge in the income statement

Notes 

21 

Group  
2013  
£m 
0.5 
0.2 
0.7 
0.6 
0.2 
0.8 
1.5 

Group 
2012 
£m 
0.9
1.1
2.0
0.7
(0.2)
0.5
2.5

The tax charge for the year includes a credit of £0.9m in respect of exceptional items (2012: charge of £3.1m).  In addition, the impact of the 
change in tax rates on deferred tax liability has resulted in an exceptional tax credit of £0.8m (2012: £1.6m credit). 

(ii) Reconciliation of profit/(loss) before tax to total tax  

Profit/(loss) before tax 
Tax charge/(credit) at UK Corporation Tax rate of 24% (2012: 26%)
Adjusted for the effects of: 

Overseas tax rates 
Fall in UK tax rates 
Non-qualifying depreciation 
Other permanent differences 
Losses recognised 
Gains not subject to tax 
Capital gains 
Adjustments in respect of prior periods
Total tax charge in the income statement

Group  
2013  
£m 
(5.1) 
(1.2) 

– 
(0.8) 
0.6 
1.1 
– 
– 
1.8 
– 
1.5 

Group 
2012 
£m 
13.5
3.5

(0.2)
(1.6)
0.6
0.9
(0.6)
(1.1)
1.7
(0.7)
2.5

The weighted average annual effective tax rate for the period is 29.3% (2012: 18.7%).  The increase arises from a combination of non-recurring 
items in the prior year and the impact of changes in the UK tax rate. 

(iii) Tax on items taken directly to or transferred from equity 

Deferred tax on actuarial gains, recognised in other comprehensive income
Deferred tax on share based payments 
Total tax recognised in equity 

Group  
2013  
£m 
(0.1) 
0.1 
– 

Group 
2012 
£m 
–
–
–

The Finance Act 2012 included legislation to reduce the main rate of corporation tax from 26% to 24% from 1 April 2012 and to 23% from  
1 April 2013.  The reduction from 24% to 23% was substantively enacted at the balance sheet date and has therefore been reflected in these 
Group financial statements. 

In addition to the changes in the corporation tax disclosed above, it was announced in the December 2012 Budget Statement that the rate 
would be reduced from 23% to 21% from 1 April 2014 and in the March 2013 Budget Statement it was announced that the rate would be 
further reduced to 20% from 1 April 2015.  These further rate reductions had not been substantively enacted at the balance sheet date and  
are therefore not reflected in these Group financial statements. 

The proposed reductions of the main rate of corporation tax to 21% and 20% by 1 April 2014 and 1 April 2015, respectively, are expected  
to be enacted separately each year.  The combined effect would be to reduce the net deferred tax liability provided at 27 April 2013 by £2.4m. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
 
 
 
 
 
5353 

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8.  Dividends 
The Directors decided that no final dividend will be paid (2012: No final dividend paid).  This results in no dividend in the year to  
27 April 2013 (2012: No dividend paid). 

9.  Earnings per share 
Basic earnings per share is calculated by dividing earnings attributable to ordinary shareholders by the weighted average number of ordinary 
shares in issue during the period, excluding those held by Equity Trust (Jersey) Limited (see note 25) which are treated as cancelled. 

In order to compute diluted earnings per share, the weighted average number of ordinary shares in issue is adjusted to assume conversion  
of all potentially dilutive ordinary shares.  Those share options granted to employees and Executive Directors where the exercise price is less 
than the average market price of the Company’s ordinary shares during the period represent potentially dilutive ordinary shares. 

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Basic earnings/(losses) per share 
Effect of dilutive share options 
Diluted earnings/(losses) per share 

 52 weeks to 27 April 2013 

 52 weeks to 28 April 2012 

Weighted 
average 
number of 
shares 
Millions 
67.5
0.3
67.8

Earnings 
£m 
(6.6)
–
(6.6)

Earnings  
per share 
Pence 
(9.8) 
– 
(9.8) 

Earnings  
£m 
11.0  
–  
11.0  

Weighted 
average 
number of 
shares 
Millions 
67.2 
0.3
67.5

Reconciliation of earnings per share excluding post tax profit on exceptional items 

Basic earnings/(losses) per share 
Adjusted for the effect of exceptional items: 

Exceptional items 
Tax thereon 
Exceptional tax benefit from tax rate change 

Underlying earnings/(losses) per share 

 52 weeks to 27 April 2013 

52 weeks to 28 April 2012 

Weighted 
average 
number of 
shares 
Millions 
67.5

–
–
–
67.5

Earnings 
£m 
(6.6)

14.8
(0.9)
(0.8)
6.5

Earnings  
per share 
Pence 
(9.8) 

Earnings  
£m 
11.0  

21.9 
(1.3) 
(1.2) 
9.6 

(9.5) 
3.1  
(1.6) 
3.0  

Weighted 
average 
number of 
shares 
Millions 
67.2

–
–
–
67.2

Earnings 
per share 
Pence 
16.4
–
16.4

Earnings 
per share 
Pence 
16.4

(14.1)
4.6 
(2.4)
4.5

The Directors have presented an additional measure of earnings per share based on underlying earnings.  This is in accordance with the 
practice adopted by most major retailers.  Underlying earnings is defined as profit excluding exceptional items and related tax.   

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5454 

Notes to the accounts continued 

10.  Intangible assets 

Group 
Cost: 
At 1 May 2011 
Exchange differences 
Additions 
Disposals 
At 28 April 2012 
Exchange differences 
Additions 
At 27 April 2013 

Accumulated amortisation and impairment: 
At 1 May 2011 
Amortisation 
Disposals 
At 28 April 2012 
Exchange differences 
Amortisation 
At 27 April 2013 

Net book value: 
At 27 April 2013 
At 28 April 2012 

Goodwill 
£m 

Computer 
software  
£m 

Brands  
£m 

55.3 
(2.0)
–
–
53.3 
0.6
–
53.9

0.5 
–
–
0.5 
–
–
0.5

53.4
52.8 

24.2  
–  
0.1  
(0.1) 
24.2  
– 
0.6 
24.8 

13.2  
2.5 
(0.1) 
15.6  
(0.1) 
1.9 
17.4 

7.4 
8.6  

0.1  
–  
–  
– 
0.1  
– 
– 
0.1 

0.1  
– 
– 
0.1  
– 
– 
0.1 

– 
–  

Total 
£m 

79.6 
(2.0)
0.1 
(0.1)
77.6 
0.6
0.6
78.8

13.8 
2.5
(0.1)
16.2 
(0.1)
1.9
18.0

60.8
61.4 

Goodwill is not amortised.  Instead it is subject to an impairment review at each reporting date or more frequently if there is an indication  
that it may be impaired.  Other intangibles are amortised and also tested for impairment when there is an indication that the asset may be 
impaired.  Goodwill impairment, intangible amortisation and impairment and reversals thereof are recognised in full in administration 
expenses in the income statement during the period in which they are identified. 

Group goodwill comprises purchased goodwill in respect of the following business acquisitions: 

Subsidiary 
Carpetland BV 
Mays Holdings Ltd 
Storey Carpets Ltd 
Melford Commercial Properties Ltd 
Ben de Graaff 
Sleepright UK Ltd 
Total goodwill 

Acquisition date 
October 2002
June 2005
May 2007
March 2008
July 2008
December 2008

2013 
£m 
19.0 
4.7 
15.3 
6.9 
4.6 
2.9 
53.4 

2012
£m 
18.4 
4.7 
15.3 
6.9 
4.6 
2.9 
52.8 

The movement in the value of goodwill in the year is solely a result of movement in exchange rates. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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5555 

Goodwill is impaired if the carrying amount exceeds the recoverable amount.  The recoverable amount is the higher of fair value less costs  
to sell and the value in use.  In the absence of a recent market transaction the recoverable amount of the goodwill held by the Group is 
determined from value in use calculations.  These calculations are based on 10 year profit projections, the same period used by the Group for 
appraising the potential of business acquisitions, adjusted for non-cash items, planned working capital movements and capital expenditure. 
The cash flow projections for the initial five year period are based on financial budgets and plans approved by the Board.  The key drivers are 
like-for-like sales growth, gross margin percentage and anticipated cost inflation.  Cash flows beyond the five year plan period are extrapolated 
at a constant growth rate of 2.5% (2012: 2.5%) and a terminal value is included at five times year 10 EBITDA.  The growth rate is in line with 
long term growth rates of the countries in which the Group operates.  The pre-tax discount rate applied to cash flow projections is 7.7%  
(2012: 8.0%) and is based on the Group’s weighted average cost of capital adjusted to reflect the risks of the businesses acquired.  Based  
on these calculations goodwill is not impaired.  An increase of 1% in the discount rate would not lead to an impairment of goodwill.  

Company 
Cost: 
At 1 May 2011 
Additions 
Disposals 
At 28 April 2012 
Additions 
At 27 April 2013 

Accumulated amortisation and impairment: 
At 1 May 2011 
Amortisation 
Disposals  
At 28 April 2012 
Amortisation 
At 27 April 2013 

Net book value: 
At 27 April 2013 
At 28 April 2012 

Goodwill  
£m 

Computer 
software  
£m 

Brands 
£m 

24.1  
–  
– 
24.1  
– 
24.1 

–  
–  
– 
–  
– 
– 

24.2  
0.1  
(0.1) 
24.2  
0.6 
24.8 

13.2  
2.5  
(0.1) 
15.6  
1.9 
17.5 

24.1 
24.1  

7.3 
8.6  

0.1 
–
–
0.1 
–
0.1

0.1 
–
–
0.1 
–
0.1

–
–

Total 
£m 

48.4 
0.1
(0.1)
48.4 
0.6
49.0

13.3 
2.5 
(0.1)
15.7 
1.9
17.6

31.4
32.7 

Company goodwill comprises purchased goodwill arising on the transfer of businesses from subsidiaries to the parent company in respect  
of Mays Carpets Ltd – £4.7m; Storey Carpets Ltd – £15.7m; Carpetworld (Manchester) Ltd – £0.8m; and Sleepright UK Ltd – £2.9m. 

The impairment review of Company goodwill is the same as that of the Group and does not lead to an impairment. 

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5656 

Notes to the accounts continued 

11.  Property, plant and equipment  

Group 
Cost: 
At 1 May 2011 
Exchange differences 
Additions 
Disposals 
At 28 April 2012 
Exchange differences 
Additions 
Disposals 
At 27 April 2013 

Accumulated depreciation and impairment:
At 1 May 2011 
Exchange differences 
Impairment 
Depreciation  
Disposals 
At 28 April 2012 
Exchange differences 
Impairment 
Depreciation  
Disposals 
At 27 April 2013 

Net book value: 
At 27 April 2013 
At 28 April 2012 

Freehold land 
and buildings 
£m 

Long leasehold 
land and 
buildings 
£m 

Short leasehold 
buildings 
£m 

Fixtures  
and fittings  
£m 

Plant and 
machinery  
£m 

18.7 
(0.1)
–
(1.2)
17.4 
–
–
–
17.4

3.0 
–
–
0.3 
(0.2)
3.1 
0.1
1.2
0.5
–
4.9

19.8 
(0.2)
0.1 
(1.0)
18.7 
0.1
0.4
(0.3)
18.9

10.4 
(0.1)
0.2 
0.8 
(0.8)
10.5 
–
–
0.9
(0.2)
11.2

97.0  
(1.2) 
7.3  
(11.6) 
91.5  
0.4 
6.0 
(2.7) 
95.2 

53.6  
(1.4) 
0.8  
7.4  
(10.8) 
49.6  
0.6 
0.3 
7.5 
(2.2) 
55.8 

43.8  
(2.3) 
1.2  
(3.1) 
39.6  
0.9 
1.7 
(0.5) 
41.7 

35.4  
(1.9) 
–  
2.2  
(3.0) 
32.7  
0.5 
– 
2.2 
(0.4) 
35.0 

Total 
£m 

257.4 
(6.4)
8.6 
(38.1)
221.5 
2.2
9.7
(7.7)
225.7

110.0 
(3.8)
1.0 
11.8 
(17.1)
101.9 
1.2
5.0
11.9
(2.9)
117.1

12.5
14.3 

7.7
8.2 

39.4 
41.9  

6.7 
6.9  

108.6
119.6 

78.1 
(2.6)
–
(21.2)
54.3 
0.8
1.6
(4.2)
52.5

7.6 
(0.4)
–
1.1 
(2.3)
6.0 
–
3.5
0.8
(0.1)
10.2

42.3
48.3 

In accordance with IAS 36 assets are reviewed for impairment whenever changes in circumstances indicate that the carrying value may not be 
recoverable (see note 5).   

Assets held under finance leases have the following net book value: 

Cost 
Accumulated depreciation and impairment 
Net book value 

The assets held under finance leases comprise buildings. 

Group 
2013
£m 
9.1
(2.2)
6.9

Group  
2012  
£m 
9.3  
(2.0) 
7.3  

Company  
2013  
£m 
2.3 
(1.4) 
0.9 

Company 
2012 
£m 
2.5
(1.5)
1.0

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company 
Cost: 
At 1 May 2011 
Exchange differences 
Additions 
Disposals 
At 28 April 2012 
Exchange differences 
Additions 
Disposals 
At 27 April 2013 

Accumulated depreciation and impairment: 
At 1 May 2011 
Exchange differences 
Impairment 
Depreciation  
Disposals 
At 28 April 2012 
Exchange differences 
Impairment 
Depreciation  
Disposals 
At 27 April 2013 

Net book value: 
At 27 April 2013 
At 28 April 2012 

5757 

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Total 
£m 

167.4 
(0.4)
7.4 
(28.5)
145.9 
0.2
8.1
(7.1)
147.1

71.1 
(0.5)
1.0 
9.3 
(15.1)
65.8 
0.2
3.5
9.6
(2.4)
76.7

Freehold land 
and buildings 
£m 

Long leasehold 
land and 
buildings 
£m 

Short leasehold 
buildings  
£m 

Fixtures  
and fittings  
£m 

Plant and 
machinery 
£m 

19.8  
(0.2) 
0.1  
(1.0) 
18.7  
0.1 
0.4 
(0.3) 
18.9 

10.4  
(0.1) 
0.2  
0.8  
(0.8) 
10.5  
0.1 
– 
0.9 
(0.1) 
11.4 

85.1  
(0.2) 
7.0  
(11.4) 
80.5  
0.1 
5.9 
(2.2) 
84.3 

43.5  
(0.4) 
0.8  
6.9  
(10.7) 
40.1  
0.1 
0.3 
7.1 
(1.8) 
45.8 

16.8 
–
0.3 
(3.0)
14.1 
–
0.2
(0.4)
13.9

13.2 
–
–
1.1 
(2.9)
11.4 
–
–
1.1
(0.4)
12.1

34.5 
–
–
(11.9)
22.6 
–
1.6
(4.2)
20.0

1.8 
–
–
0.3 
(0.5)
1.6 
–
2.4
0.2
(0.1)
4.1

15.9
21.0 

11.2 
–
–
(1.2)
10.0 
–
–
–
10.0

2.2 
–
–
0.2 
(0.2)
2.2 
–
0.8
0.3
–
3.3

6.7
7.8 

7.5 
8.2  

38.5 
40.4  

1.8
2.7 

70.4
80.1 

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5858 

Notes to the accounts continued 

12.  Investment property 
While investment property has not been independently valued the Directors consider that the value of such properties for the Group and for 
the Company is not significantly different to the book value in either year. Operating expenses attributable to investment properties are 
incurred directly by tenants under tenant-repairing leases. 

Cost: 
At 1 May 2011 
Exchange differences 
Disposals 
At 28 April 2012 
Exchange differences 
At 27 April 2013 

Accumulated depreciation and impairment:
At 1 May 2011 
Exchange differences 
Depreciation 
Disposals  
At 28 April 2012 
Exchange differences 
Impairment 
Depreciation  
At 27 April 2013 

Net book value: 
At 27 April 2013 
At 28 April 2012 

Group  
£m 

Company
£m 

28.9  
(1.7) 
(4.9) 
22.3  
0.5 
22.8 

2.8  
(0.2) 
0.3  
(1.3) 
1.6  
0.2 
0.5 
0.3 
2.6 

20.2 
20.7  

8.1 
–
(0.3)
7.8 
–
7.8

0.4 
–
–
–
0.4 
–
–
–
0.4

7.4
7.4 

13.  Investment in subsidiary undertakings 
The Directors consider that to give full particulars of all subsidiary undertakings would lead to a statement of excessive length.  The Directors 
have taken advantage of Section 410 of the Companies Act 2006 by providing information only in relation to subsidiary undertakings whose 
results or financial position, in the opinion of the Directors, principally affect the financial statements.  A full list of all subsidiary undertakings 
will be annexed to the next Annual Return of Carpetright plc to be filed at Companies House.  All of the Group’s subsidiary undertakings are 
included in the consolidated accounts. 

Carpetright of London Limited 
Melford Commercial Properties Limited 
Carpetright (Torquay) Limited 
Pluto Sp. Z.o.o. 
Carpetland NV 
Carpetland BV 
Fontainebleau Vastgoed BV 

Company 
Cost: 
At the beginning of the period 
Impairment of investment in Pluto Sp. Z.o.o. 
At the end of the period 

Carpetright plc Annual report and accounts 2013 

Country of 
incorporation 
and operation 

Principal  
activity 
England and Wales Holding 
Property 
England and Wales
Property 
England and Wales
Property 
Poland
Retail 
Belgium
Retail 
Netherlands
Property 
Netherlands

Percentage of 
ordinary shares 
held indirectly 
by Company 

Percentage of 
ordinary shares 
held directly by 
Company 
100% 
100% 
100% 
100% 

100%
100%
100%

2012
£m 

16.8 
–
16.8

2013 
£m 

16.8 
(0.7) 
16.1 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5959 

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14.  Inventories 
Group and Company inventories are held in the form of finished goods for resale.  Write downs of stock values to net realisable value during 
the year amounted to a charge of £1.0m (2012: credit of £0.3m). 

15.  Trade and other receivables 

Non-current 
Receivables from subsidiaries 
Prepayments and accrued income 

Current 
Trade receivables 
Less: provision for impairment

Other receivables 
Prepayments and accrued income 

Total trade and other receivables 

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2013  
£m 

Group  
2012  
£m 

Company 
2013 
£m 

Company 
2012 
£m 

– 
0.8 
0.8 

5.4 
(0.4) 
5.0 
2.7 
12.1 
19.8 
20.6 

–  
0.9  
0.9  

5.9  
(0.6) 
5.3  
3.6  
15.2  
24.1  
25.0  

47.5
0.8
48.3

1.6
(0.4)
1.2
2.2
10.6
14.0
62.3

48.3
0.9 
49.2

1.9 
(0.4)
1.5 
3.7 
13.2 
18.4 
67.6

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The Directors consider that the carrying amounts of trade and other receivables approximate to their fair values. 

Provision for impairment 

At the beginning of the period 
Receivables written off against the provision in the period
At the end of the period 

Group  
2013  
£m 
(0.6) 
0.2 
(0.4) 

The table below shows the financial assets included in trade and other receivables at the balance sheet date: 

Major insurance companies 
Property rent receivables 
Other receivables 
Retail customers 
Trade and other receivables 

Group  
2013  
£m 
1.4 
1.1 
0.2 
5.0 
7.7 

Group  
2012  
£m 
(0.6) 
– 
(0.6) 

Group  
2012  
£m 
1.6  
1.7  
0.3  
5.3  
8.9  

Company 
2013 
£m 
(0.4)
–
(0.4)

Company 
2013 
£m 
0.8
1.2
0.2
1.2
3.4

Company 
2012 
£m 
(0.4)
–
(0.4)

Company 
2012 
£m 
1.6 
1.7 
0.4 
1.5 
5.2 

Balances from retail customers principally relate to products awaiting collection, but are considered to have little credit risk as they are 
primarily settled by cash or major credit card and must be settled prior to the goods being collected from/delivered by the store. 

The age profile of balances other than those with retail customers is set out below: 

Neither past due nor impaired 
30 to 60 days 
60 to 90 days 
Over 90 days 
Non-retail trade and other receivables 

Group  
2013  
£m 
1.4 
0.3 
–  
1.0 
2.7 

Group  
2012  
£m 
1.5  
0.8  
–  
1.3  
3.6  

Company 
2013 
£m 
0.9
0.3
–
1.0
2.2

Company 
2012 
£m 
1.6 
0.8 
–
1.3 
3.7 

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6060 

Notes to the accounts continued 

16.  Cash and cash equivalents 

Cash at bank and in hand 
Bank overdrafts 
Cash and cash equivalents in the cash flow statements 

17.  Trade and other payables 

Current 
Trade payables 
Other taxes and social security 
Accruals and deferred income 

Non-current 
Accruals and deferred income 
Payable to subsidiaries 

Total trade and other payables 

Notes 

19

Group 
2013 
£m 
7.9
(12.0)
(4.1)

Group 
2013 
£m 

55.9
13.3
33.7
102.9

31.6
–
31.6
134.5

Group  
2012  
£m 
9.6 
(8.1) 
1.5 

Company  
2013 
£m 
6.4 
(7.8) 
(1.4) 

Company 
2012
£m 
6.1
(4.0)
2.1

Group  
2012  
£m 

Company  
2013 
£m 

Company 
2012
£m 

58.5 
14.8 
35.9 
109.2 

33.8 
– 
33.8 
143.0 

48.3 
10.8 
31.7 
90.8 

31.6 
11.9 
43.5 
134.3 

48.1
12.2
32.9
93.2

33.8
12.4
46.2
139.4

Trade payables comprise amounts outstanding for trade purchases and ongoing costs.  The Directors consider that the carrying amounts of 
trade and other payables approximate to their fair values. 

Current accruals and deferred income include accruals for the contractual rent uplifts of £10.6m (2012: £10.4m) in the Group and 
the Company. 

18.  Obligations under finance leases 

Minimum lease payments 

Present value of minimum lease payments 

Amounts payable within one year 
Amounts payable between one and  
five years 
Amounts payable after five years 

Less: future finance charges 
Present value of obligations under  
finance leases 
Current 
Non-current  

Group  
2013  
£m 
0.3 

1.2 
4.8 
6.3 
(3.7) 

2.6 
0.1 
2.5 

Group 
2012 
£m 
0.3

Company 
2013
£m 
0.2

Company 
2012
£m 
0.2

1.2
5.1
6.6
(3.9)

2.7
0.1
2.6

0.8
1.4
2.4
(0.9)

1.5
0.1
1.4

0.8
1.6
2.6
(1.0)

1.6
0.1
1.5

Group 
2013 
£m 
0.1

0.5
2.0
2.6

Group  
2012  
£m 
0.1 

0.4 
2.2 
2.7 

Company  
2013 
£m 
0.1 

Company 
2012
£m 
0.1

0.4 
1.0 
1.5 

0.4
1.1
1.6

The Group leases certain properties under finance leases.  The average lease term is 18 years (2012: 19 years) for properties.  Minimum lease 
payments are discounted at the rate inherent in the leases.  Interest rates are fixed at the contract date.  All leases are on a fixed repayment basis 
and no arrangements have been entered into for contingent rental payments.  

Carpetright plc Annual report and accounts 2013 

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19.  Borrowings 

Current 
Bank overdraft 
Bank loans  

Non-current 
Bank loans  

Group  
2013  
£m 

Group  
2012 
£m 

Company 
2013 
£m 

Company 
2012 
£m 

12.0 
0.2 
12.2 

3.3 
15.5 

8.1 
1.4 
9.5 

16.5 
26.0 

7.8
0.2
8.0

3.3
11.3

4.0
1.4
5.4

16.5
21.9

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All bank loans are denominated in Sterling and Euros of which £11.3m (2012: £21.9m) are secured on certain Group assets. 

The effective interest rates at the year end are as follows:

Overdrafts 
Borrowings 

The maturity profiles of borrowings are as follows: 

Amounts payable within one year 
Amounts payable between one and two years 
Amounts payable between two and five years 

Group  
2013  
% 
2.7 
3.0 

Group  
2013  
£m 
12.2 
0.3 
3.0 
15.5 

Group  
2012  
% 
3.3 
3.9 

Group  
2012 
£m 
9.5 
1.4 
15.1 
26.0 

Company 
2013 
% 
3.0
3.0

Company 
2013 
£m 
8.0
0.3
3.0
11.3

Company 
2012 
% 
4.3
3.9

Company 
2012 
£m 
5.4
1.4
15.1
21.9

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The maturity analysis is grouped by when the debt is contracted to mature rather than by re-pricing dates. 

20.  Provisions for liabilities and charges 

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Group and Company 
At the beginning of the period 
Added during the period 
Utilised during the period 
At the end of the period 

Group  
2013  
£m 
Reorganisation 
provisions 
£m 
0.5
–
(0.5)
–

Onerous lease 
provisions 
£m 
5.9
8.1
(2.9)
11.1

Total  
provisions  
£m 
6.4 
8.1 
(3.4) 
11.1 

Onerous lease 
provisions  
£m 
5.9 
8.1 
(2.9) 
11.1 

Company  
2013  
£m 
Reorganisation 
provisions 
£m 
0.1
–
(0.1)
–

Total 
provisions 
£m 
6.0
8.1
(3.0)
11.1

Onerous lease provisions are expected to be used over periods of up to five years and relate to properties in the UK and the Republic of Ireland 
that are not trading and are either empty or leased at below the passing rent.   

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6262 

Notes to the accounts continued 

21.  Deferred tax assets and liabilities 

Deferred tax assets 
Deferred tax liabilities 
Net deferred tax liabilities 

Group
2013 
£m 
(2.6)
23.9
21.3

Group  
2012 
£m 
(2.6) 
23.1 
20.5 

Company  
2013 
£m 
– 
18.2 
18.2 

Company 
2012
£m 
–
17.4
17.4

Deferred tax assets and liabilities are offset against each other where there is a legally enforceable right to offset. 

The movement in deferred tax assets and liabilities recognised by the Group during the current and prior period is: 

Group 
At 1 May 2011 
Exchange differences 
Charge/(credit) to the income statement 
Disposal of property subsidiary 
At 28 April 2012  
Exchange differences 
Charge/(credit) to the income statement 
Charge/(credit) to other comprehensive income 
Tax charge/(credit) to equity 
At 27 April 2013 

Company 
At 1 May 2011 
Charge/(credit) to the income statement 
At 28 April 2012 
Charge/(credit) to the income statement 
Charge/(credit) to other comprehensive income 
Tax charge/(credit) to equity 
At 27 April 2013 

Accelerated tax 
depreciation 
8.5
(0.3)
(0.7)
(0.6)
6.9
0.1
(0.2)
–
–
6.8

Fair value 
adjustments 
4.4
(0.3)
(0.5)
(2.1)
1.5
–
–
–
–
1.5

Accelerated tax 
depreciation 
4.9
(0.6)
4.3
(0.5)
–
–
3.8

Fair value 
adjustments 
–
–
–
–
–
–
–

Short term 
timing 
differences 
(0.8)
(0.1)
–
(0.1)
(1.0)
–
–
–
–
(1.0)

Short term 
timing 
differences 
(1.0)
(0.3)
(1.3)
0.1
–
–
(1.2)

Rollover 
15.5
–
2.2
–
17.7
–
0.9
–
–
18.6

Rollover 
14.1
2.2
16.3
1.1
–
–
17.4

Tax 
losses 
(3.2)
0.2
(0.5)
–
(3.5)
(0.1)
0.1
–
–
(3.5)

Tax 
losses 
(0.3)
(0.5)
(0.8)
0.1
–
–
(0.7)

Share based 
payments 
(0.2) 
– 
– 
– 
(0.2) 
– 
– 
– 
0.1 
(0.1) 

Share based 
payments 
(0.2) 
– 
(0.2) 
– 
– 
0.1 
(0.1) 

Retirement 
benefit 
obligations 
(0.9) 
– 
– 
– 
(0.9) 
– 
– 
 (0.1) 
– 
(1.0) 

Retirement 
benefit 
obligations 
(0.9) 
– 
(0.9) 
– 
 (0.1) 
– 
(1.0) 

Total 
23.3
(0.5)
0.5
(2.8)
20.5
–
0.8
(0.1)
0.1
21.3

Total 
16.6
0.8
17.4
0.8
(0.1)
0.1
18.2

At the reporting date, the Group had unused tax losses of £11.8m (2012: £12.2m) which can be carried forward indefinitely and are available 
for offset against future profits.  A deferred tax asset of £3.5m (2012: £3.5m) has been recognised in respect of these losses. 

Deferred tax assets of £3.3m (2012: £3.4m) were available for offset against deferred tax liabilities of £27.2m (2012: £26.5m) hence the Group’s 
deferred tax liabilities as at 27 April 2013 are £23.9m (2012: £23.1m). 

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22.  Retirement benefit obligations 
The Group operates a variety of pension schemes, principally in the UK, the Netherlands and Belgium.  They comprise defined benefit 
schemes where benefits are based on employees’ length of service and average final salary, and defined contribution schemes where the 
employer company pays a set contribution to the scheme.  The UK defined benefit schemes referred to in 22 (i) (a) and the first two defined 
contribution schemes referred to in 22 (ii) are accounted for by the Company. 

(i) Defined benefit schemes 
(a) UK defined benefit schemes 
The Company operated a funded defined benefit pension scheme providing benefits based on final pensionable pay for its employees and  
has assumed the liability for the scheme previously operated by Storey Carpets Ltd (Storeys).  The Company scheme was closed to defined 
benefit service accrual on 30 April 2010 and has been closed to new members since 31 March 2006.  The scheme previously operated by 
Storeys is also closed to new members and has no active members.  The assets of the schemes are held separately from those of the Company.  
The assets of the Company scheme are invested in a Managed Fund operated by a fund management company.  Contributions are determined 
by a qualified actuary using the projected unit method.  The most recent actuarial review was at 6 April 2011 when the actuarial value of the 
assets represented 77% of the benefits accrued to members after allowing for expected future increases in earnings.  A deficit reduction plan 
has been agreed with the Trustees under which £0.6m was paid in the year (2012: £0.6m). 

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The assets of the Storeys scheme are held in independently managed funds.  The most recent actuarial review of the Storeys scheme was at  
1 March 2011 when the actuarial value of the assets represented 90% of the benefits accrued to members.  A deficit reduction plan has been 
agreed with the Trustees under which £0.2m was paid in the year (2012: £0.1m). 

The assets and liabilities of the schemes were valued on an IAS 19 basis at 27 April 2013 by a qualified actuary.  The numbers set out below  
are the aggregate of the two schemes. 

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1) Key assumptions used: 

RPI inflation 
Discount rate 
Deferred pension revaluation 
Expected return on scheme assets

2013 
% 
3.4
4.2
2.8
4.4

2012 
% 
2.8
4.6 
2.2 
5.2 

The assumptions used by the actuary are the best estimates chosen from a range of possible actuarial assumptions which, due to the timescale 
covered, may not necessarily be borne out in practice.  The assumptions used for future life expectancy of members of the scheme are derived 
from industry dates and standard tables.  Specifically the S1NMA table (2012: S1NMA table) with medium cohort improvement has been  
used for male pensioners and the S1NFA table (2012: S1NFA table) with medium cohort improvement for female pensioners projected by 
year of birth. 

The most significant assumptions are the expected return on scheme assets and the discount rate, of which the most sensitive assumption  
is the discount rate.  If this assumption increased or decreased by 0.1% the defined benefit obligation would change by £0.4m (2012: £0.2m). 

2) The amount included in the balance sheet arising from the Group’s and Company’s obligations in respect of the defined benefit scheme is  
as follows: 

Present value of pension schemes’ obligations 
Fair value of pension schemes’ assets 
Retirement benefit obligations recognised in the balance sheet

2013 
£m 
(26.8)
21.7
(5.1)

2012 
£m 
(22.6)
18.3
(4.3)

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6464 

Notes to the accounts continued 

22.  Retirement benefit obligations continued 
3) The amounts recognised in the income statement in respect of the defined benefit pension schemes are as follows: 

Interest cost on pension schemes’ obligations recognised in interest payable
Expected return on pension schemes’ assets recognised in interest receivable
Total recognised in the income statement

4) Reconciliation of movement in net pension deficit: 

Notes 
6 
6 

Opening balance 
Less contributions 
Actuarial loss recognised in equity 
Closing balance 

5) The amounts recognised directly in equity in respect of the defined benefit pension schemes are as follows: 

Actuarial gain/(loss) on plan assets 
Experience adjustment on liabilities 
Change in assumptions underlying present value of liabilities 
Total 
Cumulative total 

6) Movements in the pension schemes’ obligations are as follows:  

Opening balance 
Interest on pension schemes’ obligations 
Actuarial loss recognised in equity 
Benefits paid 
Closing balance 

7) Movements in the fair value of the pension schemes’ assets are as follows:  

Opening balance 
Expected return on pension schemes’ assets 
Actuarial gain/(loss) recognised in equity
Actual return on assets 
Employer contributions  
Benefits paid 
Closing balance 

1.0
2.0

2013  
£m 
18.3 

3.0 
0.8 
(0.4) 
21.7 

2013  
£m 
1.0 
(1.0) 
– 

2013  
£m 
(4.3) 
0.8 
(1.6) 
(5.1) 

2013  
£m 
2.0 
– 
(3.6) 
(1.6) 
(5.1) 

2013  
£m 
22.6 
1.0 
3.6 
(0.4) 
26.8 

1.1  
(0.2) 

2012 
£m 
1.1 
(1.1)
–

2012 
£m 
(4.0)
0.6 
(0.9)
(4.3)

2012 
£m 
(0.2)
0.5 
(1.2)
(0.9)
(3.5)

2012 
£m 
21.4 
1.1 
0.7 
(0.6)
22.6 

2012 
£m 
17.4 

0.9 
0.6 
(0.6)
18.3 

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8) The assets in the pension scheme and the expected rates of return are: 

Equities 
Bonds 
Property 
Cash 
Annuities 
Fair value of pension  
schemes’ assets 
Present value of pension 
schemes’ obligations 
Retirement benefit obligations 
Related deferred tax asset 

2013 

2012 

2011 

Long term 
expected rate  
of return  
%  
5.2 
3.4 
5.2 
2.7 
4.2 

Category of 
asset as a 
proportion 
of total 
% 
46.3
26.9
0.9
0.5
25.4

Long term 
expected rate 
of return 
% 
6.0 
3.7 
6.0 
2.7 
4.6 

£m 
10.1
5.8
0.2
0.1
5.5

Category of  
asset as a 
proportion  
of total  
% 
53.3  
16.5  
1.1  
1.1  
28.0  

Long term 
expected rate  
of return  
%  
7.0  
4.7  
7.0  
4.0  
5.3  

£m 
9.7 
3.0 
0.2 
0.2 
5.2

Category of 
asset as a 
proportion 
of total 
% 
57.5 
15.5 
–
1.7 
25.3 

£m 
10.0 
2.7 
–
0.3 
4.4 

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21.7

100.0

18.3

100.0  

17.4 

100.0 

(26.8)
(5.1)
1.0
(4.1)

(22.6)
(4.3)
1.0
(3.3)

(21.4)
(4.0)
0.9
(3.1)

The long-term return on equities is assumed to be 1.6% in excess of inflation (2012: 2.6%).  The rate of return on bonds is assumed to be in line 
with the yield on AA-rated corporate bonds. 

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9) History of experience gains and losses: 

Fair value of scheme assets 
Present value of defined benefit obligations 
Liability recognised in the balance sheet 
Experience adjustments on pension scheme obligations
Percentage of pension scheme obligation (%) 
Experience adjustments on pension scheme assets 
Percentage of pension scheme assets (%) 

2013 
£m 
21.7
(26.8)
(5.1)
–
–
2.0
9.2%

2012  
£m  
18.3  
(22.6) 
(4.3) 
0.5  
(2.2%) 
(0.2) 
(1.1%) 

2011  
£m 
17.4  
(21.4) 
(4.0) 
–  
– 
0.4  
2.3% 

2010 
£m 
16.3 
(21.1)
(4.8)
–
–
2.8 
17.2%

2009 
£m 
12.3 
(14.7)
(2.4)
(0.8)
(5.4%)
(3.7)
(30.1%)

Employer contributions of £0.9m are expected to be paid into these pension schemes during the financial year 2013/14. 

(b) Multi-employer scheme 
The Group’s Dutch subsidiary participates in a multi-employer run industry pension scheme which has arrangements similar to those of  
a defined benefit scheme.  It is not possible to identify the Group’s share of the underlying assets and liabilities of the scheme, and therefore  
in accordance with IAS 19, the Group has taken the exemption for multi-employer pension schemes not to disclose pension scheme assets  
and liabilities.  Accordingly, although this scheme is a defined benefit scheme it is treated as a defined contribution scheme recognising  
the contributions payable in each period in the income statement.  Under the terms of the scheme the scheme deficit is recovered through 
increased contributions from participating members.  At the period end the Group was unable to obtain a valuation of the industry  
scheme’s full surplus or deficit.  Contributions charged to the income statement amounted to £1.1m (2012: £1.3m). 

(ii) Defined contribution schemes 
The Company launched a Group Personal Pension Plan in April 2006.  Contributions made by employees are matched by the Company  
to an upper limit.  The assets of the scheme are held separately from those of the Company and are invested by Scottish Life.  Contributions  
for the period amounted to £0.9m (2012: £1.0m). 

In addition, the Group operates defined contribution pension schemes for subsidiary companies in Belgium and the Netherlands.  The Group 
makes contributions into the schemes, the assets of which are held separately from those of the Group and are invested by local insurance 
companies.  The contributions by the Group into individual company schemes for the period were a net charge of £nil (2012: £nil) and 
contributions to industry collective schemes were £0.1m (2012: £0.1m). 

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6666 

Notes to the accounts continued 

23.  Financial instruments 
(i) Financial risk management objectives and policies 
Risk management 
The Group’s principal financial instruments comprise borrowings and overdrafts, cash and cash equivalents.  These financial instruments are 
used to manage funding and liquidity requirements.  Other financial instruments which arise directly from the Group’s operations include 
trade receivables and payables. 

Exposure to credit, liquidity, foreign currency exchange and interest rate risks arise in the normal course of the Group’s business operations 
and each of these risks is managed in accordance with the Group’s treasury risk management strategy, which is also discussed in the Business 
Review in the section Current liquidity. 

(a) Credit risk 
The Group does not have significant concentrations of credit risk as exposure is spread over a number of counterparties and customers. 

The Group is exposed to a small amount of credit risk that is primarily attributable to its trade and other receivables, the majority of which 
relates to retail customer products held ready for collection (see note 15).  Retail customers are required to settle outstanding balances in cash 
or using a major credit card prior to goods being collected from/delivered by the store. 

The credit risk on liquid funds is limited because the counterparties are banks with a minimum A- credit rating.  The maximum amount  
of credit risk is represented by the carrying amounts of financial assets. 

(b) Liquidity risk 
The Group finances its operations from a mix of retained profits and bank borrowings achieved through term loans, revolving credit 
agreements and overdraft facilities.  Daily cash balances are forecast and surplus cash is placed on treasury deposit with the Group’s bankers  
at commercial rates.  All counterparties have minimum A- credit ratings. 

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The table below summarises the maturity profile of the Group’s financial liabilities based on contractual undiscounted payments,  
including interest: 

Group 
At 27 April 2013 
Interest bearing loans and borrowings 
Finance leases 
Trade and other payables 

At 28 April 2012 
Interest bearing loans and borrowings 
Finance leases 
Trade and other payables 

Company 
At 27 April 2013 
Interest bearing loans and borrowings 
Finance leases 
Trade and other payables 

At 28 April 2012 
Interest bearing loans and borrowings 
Finance leases 
Trade and other payables 

Less than
1 year
£m 

Between 
1 and 2 years 
£m 

Between 
2 and 5 years 
£m 

Over
5 years
£m 

12.5
0.3
80.7
93.5

2.1
0.3
85.0
87.4

8.3
0.2
84.8
93.3

2.1
0.2
86.6
88.9

0.6 
0.3 
– 
0.9 

1.6 
0.3 
– 
1.9 

0.6 
0.2 
– 
0.8 

1.6 
0.2 
– 
1.8 

3.2 
0.9 
– 
4.1 

15.9 
0.9 
– 
16.8 

3.2 
0.6 
– 
3.8 

15.9 
0.6 
– 
16.5 

–
4.8
–
4.8

–
5.1
–
5.1

–
1.4
–
1.4

–
1.6
–
1.6

Total 
£m 

16.3
6.3
80.7
103.3

19.6
6.6
85.0
111.2

12.1
2.4
84.8
99.3

19.6
2.6
86.6
108.8

Committed overdraft facilities are renewable annually and amounts undrawn were £2.2m and €nil (2012: £6.0m and €0.9m).  The Company 
has committed facilities to July 2015.  These facilities comprise a €14.0m amortising term loan and a £45.0m revolving credit facility.  
Repayments on the term loans cannot be redrawn.  There are a number of covenants which commit the Group to maintaining certain rates  
of leverage and fixed charge cover.  The Group has and is expected to remain in compliance with these covenants.  At 27 April 2013 the Euro 
amortising term loan was €1.8m and the revolving credit facility had an undrawn amount of £42.5m (2012: £32.5m). 

(c) Foreign exchange risk 
Outside the UK the Group operates in the Republic of Ireland, the Netherlands, Belgium and has an investment property in Poland.  Revenues 
and expenses of these operations are denominated in Euros or Zlotys.  The Group’s investment in Poland is not sufficiently material to require 
the risk to be hedged.  The Group mitigates currency risk in respect of the net investment in European operations by designating Euro 
denominated borrowings as hedging instruments of Euro denominated investments in foreign operations. 

If the closing Sterling-Euro rate had been 0.01 points lower in the period the exchange difference reported in the statement of comprehensive 
income would have been £0.6m lower (2012: £0.7m lower).  At 27 April 2013 if Sterling had weakened/strengthened by 10% against the Euro, 
profit after tax for the year would have been £0.1m higher/lower as a result of the translation of the Euro denominated businesses. 

Financial assets and liabilities and foreign operations are translated at the following rates of exchange: 

Average rate 
Closing rate 

Euro 
2013 
1.23 
1.19 

Euro 
2012 
1.16 
1.23 

Zloty
2013 
5.12
4.93

Zloty
2012 
4.90
5.12

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6868 

Notes to the accounts continued 

23.  Financial instruments continued 
(d) Interest rate risk 
The Group has various borrowings bearing interest at a margin over LIBOR or EURIBOR rates.   

In accordance with IFRS 7, the Group has undertaken sensitivity analysis on its financial instruments which are affected by changes in interest 
rates.  This analysis has been prepared on the basis of a constant amount of net debt and a constant ratio of fixed to floating interest rates as at 
27 April 2013 and 28 April 2012 respectively.  Consequently analysis relates to the situation at those dates and is not representative of the years 
then ended.   

Based on the Group’s net debt position at the year end a 1% change in interest rates would affect the Group’s profit before tax by 
approximately £0.1m (2012: £0.3m). 

The interest rate profile of the financial assets and liabilities of the Group is as follows: 

2013 

2012 

Weighted 
average 
effective 
interest rate 
% 
– 
0.4 
– 

1.0 
0.8 

Floating  
rate 
£m 
3.9 
3.7 
0.3 
7.9 
(9.8) 
(5.7) 
(15.5) 

Fixed 
rate 
£m 
–
–
–
–
(2.4)
(0.2)
(2.6)

Interest
 free
£m 
3.1
4.5
–
7.6
(70.8)
(9.9)
(80.7)

Weighted 
average 
effective 
interest rate
% 
0.2 
1.2 
–

1.0 
2.2 

Total
£m 
7.0
8.2
0.3
15.5
(83.0)
(15.8)
(98.8)

Floating
rate
£m 
6.1
3.2 
0.3
9.6
(15.4)
(10.6)
(26.0)

Fixed 
rate 
 £m 
–  
–  
–  
– 
(2.7) 
–  
(2.7) 

Interest  
free 
£m 
4.8  
4.6  
–  
9.4 
(72.2) 
(12.8) 
(85.0) 

Total
£m 
10.9
7.8
0.3
19.0
(90.3)
(23.4)
(113.7)

Sterling 
Euro 
Zloty 
Total financial assets 
Sterling 
Euro 
Total financial liabilities 

Capital management 
The Group’s objectives when managing capital are to safeguard its ability to continue as a going concern and retain financial flexibility in order 
to continue to provide returns for shareholders and benefits for other stakeholders.  The Group considers capital to be equity and net debt.  
Net debt is disclosed in note 29. 

The Group manages its capital by: continued focus on free cash flow generation; setting the level of capital expenditure and dividend in the 
context of the current year and forecast free cash flow; and monitoring the level of the Group’s financial and leasehold debt in the context of 
Group performance.  

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
6969 

(ii) Fair value of financial assets and liabilities 
Financial assets and liabilities are classified in accordance with IAS 39.  Financial instruments have not been reclassified or derecognised in  
the period.  There are no financial assets which have been pledged or held as collateral.  None of the Group’s loans is impaired.  In addition the 
Group does not have any financial assets or liabilities measured at fair value through the income statement.  There are no available-for-sale 
financial assets. 

The fair values of financial assets and liabilities, together with their carrying amounts are: 

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At cost: 

Cash and cash equivalents 

Loans and receivables at amortised cost: 

Trade and other receivables 

Total financial assets 

Financial liabilities at amortised cost: 

Borrowings and overdrafts 
Finance lease obligations 
Financial liabilities at cost: 

Trade and other payables 

Total financial liabilities 

Net financial liabilities 

Group  

Company 

2013 

Fair value 
 £m 

2012 

Fair value  
£m 

2013 
Fair value 
 £m 

2012 

Fair value
£m 

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7.9 

7.6 
15.5 

(15.5) 
(2.6) 

(80.7) 
(98.8) 

9.6 

9.4 
19.0 

(26.0) 
(2.7) 

(85.0) 
(113.7) 

6.4

50.6
57.0

(11.3)
(1.5)

(84.8)
(97.6)

6.1

53.1
59.2

(21.9)
(1.6)

(86.6)
(110.1)

(83.3) 

(94.7) 

(40.6)

(50.9)

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Determination of fair values 
The carrying values of all other financial assets and liabilities are deemed to reflect fair value. 

(iv) Hedge accounting 
Net investment hedges 
Euro-denominated borrowings are designated as hedging instruments of Euro-denominated net assets of the Group’s foreign operations  
in order to protect the Group from currency risk in respect of the Group’s Euro-denominated foreign operations.  Borrowing balances are 
carried at amortised cost which approximates fair value since borrowings bear interest at the prevailing floating rate.  The carrying value  
of borrowings amounted to €1.8m (2012: €6.7m). 

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7070 

Notes to the accounts continued 

24.  Share capital  

Group and Company 
At 1 May 2011 
Issue of new shares 
At 28 April 2012 
Issue of new shares 
At 27 April 2013 

Number 
of allotted, 
called up and 
fully paid 
ordinary shares 
Millions 
67.2
0.3
67.5
–
67.5

Share capital
£m 
0.7
–
0.7
–
0.7

Share premium 
£m 
15.4 
0.9 
16.3 
0.3 
16.6 

Treasury shares 
£m 
(0.3) 
– 
(0.3) 
– 
(0.3) 

Total
£m 
15.8
0.9
16.7
0.3
17.0

The Group’s LTIP was established to grant contingent rights to shares.  Such grants are made on recommendation by the Group’s 
Remuneration Committee.  Shares are purchased by a Trust and held until they are used to satisfy the LTIP awards.  As required by IAS 32 
grants of such shares are classified as Treasury shares and accordingly are deducted from total equity attributable to equity holders of the 
parent.  The assets, liabilities, income and costs of the LTIP and Trust are included in both the Company and the consolidated financial 
statements.  During the period the Trust did not purchase any ordinary shares (2012: nil shares purchased).  At the year end the Trust  
held 27,869 (2012: 27,869) ordinary shares of 1p each with a market value of £0.2m (2012: £0.2m). 

The Group also operates a share option scheme under which shares are issued to satisfy share options upon exercise. 

25.  Share based payments 
Included within administration expenses is a charge of £0.5m (2012: £0.2m) in respect of equity-settled share based payments. 

The Group’s employee share schemes are described below and additional detail is disclosed in the Directors’ remuneration report on pages  
26 to 35.  Scheme participants are either Directors of the Company or employees of the Group.  The costs associated with the schemes are 
accounted for in the Company’s accounts. 

(i) LTIP 
Under this scheme participants may receive annual awards in the form of contingent entitlements to Company shares.  These entitlements  
are equity-settled through the purchase of existing shares by the administering Trust.  The shares vest three years after award if participants 
remain with the Group during the vesting period and the Group meets targeted levels of performance.  The performance conditions are fully 
described in the Directors’ remuneration report in the section titled Long Term Incentive Plan. 

During the period contingent entitlements to 327,224 shares were awarded (2012: 360,778).  The amount recognised in the income statement 
in respect of all LTIP awards is a charge of £0.3m (2012: £0.1m).  The fair values of the awards, where there is no market condition, are valued 
using a Black-Scholes option pricing model.  The Group’s LTIP Trust is administered by the Equity Trust (Jersey) Limited and it waives its 
right to dividends on the shares held. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
7171 

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Reconciliation of movements in the periods ended 27 April 2013 

Outstanding at 1 May 2011 
Granted 
Forfeited 
Outstanding at 28 April 2012 
Granted 
Forfeited 
Outstanding at 27 April 2013 

Exercisable at 27 April 2013 
Exercisable at 28 April 2012 

LTIP 2012 

LTIP 2011 

LTIP 2010 

Share 
awards
’000s 
–
–
–
–
327.3
(13.0)
314.3

–
–

Fair
value
 £m 
–
–
–
–
2.1
(0.1)
2.0

–
–

Share 
 awards 
’000s 
– 
360.7  
(27.8) 
332.9 
92.6 
(20.5) 
405.0 

– 
– 

Fair 
value 
£m 
– 
1.6  
(0.1) 
1.5 
0.4 
(0.1) 
1.8 

– 
– 

Share 
awards
’000s 
214.0
–
(57.2)
156.8
–
(8.9)
147.9

–
–

Fair
value
£m 
1.4
–
(0.4)
1.0
–
(0.1)
0.9

–
–

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The valuation assumptions used in the application of the Black-Scholes models applied to the relevant schemes above are as follows: 

Valuation assumptions 
Fair value per share (pence) 
Share price at grant (pence) 
Exercise price (pence) 
Expected volatility (%)1 
Vesting period (years) 
Dividend yield (%) 
Risk free interest rate (%) 

LTIP 2012 
award 
641 
664 
1.0 
35.9 
3.0 
1.1 
0.4 

LTIP 2011 
award 
459
486
1.0
39.7
3.0
1.8
0.8

LTIP 2010 
award 
675
740
1.0
44.6
3.0
3.0
2.0

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1.  Expected volatility is based on historical volatility over the three year period preceding the date of grant.  The risk free interest rate is the yield on zero-coupon UK government bonds 

at the date of grant of the respective awards over a term consistent with the vesting period. 

(ii) Savings Related Share Option Scheme (“SAYE”) 
Three and five year SAYE schemes were introduced in 2004.  Employees and Executive Directors are invited to subscribe for options over 
shares in the Company at a 20% discount.  The options are ordinarily exercisable within six months from the third or fifth anniversary  
of the grant date.  The entitlement to share options is equity-settled.  Funds for the purchase of Company shares are built up through  
the contribution of a maximum of £250 per month from salary.  Share options were valued using a Black-Scholes option-pricing model.   
The cost charged to the income statement in respect of this scheme is £0.2m (2012: £0.1m). 

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7272 

Notes to the accounts continued 

25.  Share based payments continued 
Reconciliation of movements in the periods ended 27 April 2013 

SAYE 2013 
3 yr  
Number 
of options 
’000s 

5 yr 
Number 
of options 
’000s 

SAYE 2012 
3 yr 
Number of 
options 
’000s 

5 yr 
Number of 
options 
’000s 

SAYE 2011 
3 yr  
Number of 
options 
’000s 

5 yr 
Number of 
options 
’000s 

SAYE 2010 
3 yr 
Number of 
options 
’000s 

5 yr 
Number of 
options 
’000s 

SAYE 2009 
3 yr 
Number of 
options 
’000s 

5 yr 
Number of 
options 
’000s 

SAYE 2008 
3 yr 
Number of 
options 
’000s 

5 yr 
Number of 
options 
’000s 

SAYE 2007 SAYE 2006
5 yr 
Number of 
options 
’000s 

5 yr 
Number of 
options 
’000s 

Outstanding at  
1 May 2011 
Granted 
Forfeited 
Vested 
Outstanding at  
28 April 2012 
Granted 
Forfeited 
Vested 
Outstanding at 
27 April 2013 

Exercisable at  
27 April 2013 
Exercisable at  
28 April 2012 

– 
– 
– 
– 

– 
– 
– 
– 

– 
101.0 
(1.3) 
– 

– 
17.0 
– 
– 

–
266.0
(3.4)
–

262.6
–
(47.8)
–

– 
42.8  
–  
–  

42.8 
– 
(6.7) 
– 

94.1 
–  
(49.3)
–  

44.8 
– 
(9.7)
– 

30.0
–
(14.1)
–

15.9
–
(2.9)
–

25.0
–
(9.5)
–

15.5
–
(3.2)
–

20.7
–
(14.6)
–

325.8
–
(13.8)
(283.4)

285.1
–
(36.2)
(3.2)

13.2 
–  
(8.0) 
(5.2) 

6.1
–
(1.8)
–

28.6
–
        –
  (28.6)

245.7
–
(12.8)
    (7.6)

99.7 

17.0 

214.8

36.1 

35.1 

13.0

12.3

4.3

–

225.3

– 

– 

– 

– 

–

–

– 

–  

– 

–  

–

–

12.3

–

–

–

–

28.6 

–

–

22.6 
–  
(6.0) 
–  

16.6 
– 
(4.1) 
– 

12.5 

12.5 

4.0
–
(0.4)
–

3.6
–
(3.6)
–

–

–

–  

3.6

6.8
–
(6.8)
–

–
–
–
–

–

–

–

– 
– 
– 
– 

– 

– 

–  

The valuation assumptions used in the application of the Black-Scholes model applied to the relevant schemes above are as follows: 

Valuation assumptions 
Fair value per  
share (pence) 
Share price at  
grant (pence) 
Exercise price (pence) 
Expected volatility (%)1 
Vesting period (years) 
Dividend yield (%) 
Risk free interest rate (%) 
Possibility of ceasing  
employment before vesting (%) 

SAYE 2013 
3 yr 

5 yr 

SAYE 2012 
3 yr  

5 yr 

SAYE 2011 
3 yr 

5 yr 

SAYE 2010 
3 yr 

5 yr 

SAYE 2009 
3 yr 

5 yr 

SAYE 2008 
3 yr 

5 yr 

248

339 

179 

231

264

298

333

331

95 

81 

148

132

679
544
34.7
3.1
–
2.9

679 
544 
39.1 
5.1 
– 
4.9 

529 
423 
40.0 
3.1 
2.3 
2.9 

529
423
44.1
5.1
2.3
2.9

792
634
41.6
3.1
2.3
1.6

792
634
39.9
5.1
2.3
2.4

941
753
47.4
3.1
3.1
3.1

941
753
38.7
5.1
3.1
3.1

474 
295 
42.4 
3.1 
6.8 
2.2 

474 
295 
35.2 
5.1 
6.8 
2.6 

723
618
33.6
3.1
7.2
4.1

723
618
29.7
5.1
7.2
4.1

40

50 

40 

50

40

50

40

50

40 

50 

40

50

1.  Expected volatility is based on historical volatility over the three or five year period respectively preceding the date of grant.  The risk free interest rate is the yield on zero-coupon UK 

government bonds at the date of grant of the respective awards over a term consistent with the vesting period. 

(iii) All Employee Share Ownership Plan (“AESOP”) 
Under this scheme staff are invited to contribute up to £125 per month from pre-tax salary to purchase Company shares.  The Group does not 
incur a share based payment charge in respect of this scheme since the Company shares are acquired at market value and are not subject to an 
accumulation period. 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
 
 
 
 
 
7373 

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26.  Capital and other financial commitments 
Capital commitments at 27 April 2013 relates to the acquisition of property, plant and equipment and intangible assets, and are: 

Authorised and contracted  

Group 
2013 
 £m 
2.1 

Group 
2012 
£m 
2.5 

Company
2013
£m 
1.7

Company
2012
£m 
1.8

Capital commitments include £1.4m (2012: £2.4m) in the Group and £1m (2012: £1.7m) in the Company, for which a provision has been 
made in the accounts. 

27.  Operating lease commitments 
At 27 April 2013 the future minimum lease payments in respect of land and buildings and other assets under operating leases are: 

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Operating leases payable: 

Amounts payable within one year 
Amounts payable between one and five years 
Amounts payable after five years 

Company 
Operating leases payable: 

Amounts payable within one year 
Amounts payable between one and five years 
Amounts payable after five years 

2013 

Land and 
buildings 
£m 

88.6 
315.8 
410.6 
815.0 

2013 

Land and 
buildings 
£m 

80.0 
293.5 
395.0 
768.5 

Other 
£m 

1.0 
2.4 
1.3 
4.7 

Other 
£m 

0.9 
2.2 
1.2 
4.3 

2012 

Land and
buildings
 £m 

88.0
319.0
467.5
874.5

2012 

Land and
buildings
 £m 

80.4
299.5
456.3
836.2

Other 
£m 

1.1
1.3
0.5
2.9

Other 
£m 

1.0
1.2
0.5
2.7

Operating lease payments are negotiated for an average of 6.7 years (2012: 6.5 years).  The Group enters into sublease agreements in respect  
of some of its operating leases for stores.  At the reporting date the Group had contracted with tenants for future minimum operating sublease 
receipts amounting to £7.1m (2012: £9.8m). 

28.  Contingent liabilities 
The Group has no material contingent liabilities at 27 April 2013. 

The Company’s contingent liabilities derive from guarantees for subsidiaries which are disclosed in note 30. 

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7474 

Notes to the accounts continued 

29.  Movement in cash and net debt  

Current assets 
Cash and cash equivalents 
Bank overdrafts 

Current liabilities 
Borrowings and overdrafts 
Obligations under finance leases 

Non-current liabilities 
Borrowings  
Obligations under finance leases 

Total net debt 

Reconciliation of movements in the periods ended 27 April 2013 

Net increase/(decrease) in cash and cash equivalents 
Net decrease in borrowings 
Other non cash movements 

Group 
2013 
£m 

7.9
(12.0)
(4.1)

(0.2)
(0.1)
(0.3)

(3.3)
(2.5)
(5.8)
(10.2)

Group 
2013 
£m 
(5.6)
13.9
0.6
8.9

Group  
2012  
£m 

Company  
2013 
£m 

Company 
2012
£m 

9.6 
(8.1) 
1.5 

(1.4) 
(0.1) 
(1.5) 

(16.5) 
(2.6) 
(19.1) 
(19.1) 

Group  
2012  
£m 
2.0 
42.9 
1.7 
46.6 

6.4 
(7.8) 
(1.4) 

(0.2) 
(0.1) 
(0.3) 

(3.3) 
(1.4) 
(4.7) 
(6.4) 

6.1
(4.0)
2.1

(1.4)
(0.1)
(1.5)

(16.5)
(1.5)
18.0
(17.4)

Company  
2013 
£m 
(4.0) 
13.9 
1.1 
11.0 

Company 
2012
£m 
2.6
38.7
0.6
41.9

30.  Related parties 
Group 
Related party transactions with the Directors are disclosed in the Directors’ Report on page 36. 

Share based payment transactions which include transactions with key management are disclosed in notes 4 and 25. 

Contributions to pension schemes are disclosed in note 22.  Costs incurred by the Group to administer pension schemes amounted  
to £0.3m in 2013 (2012: £0.2m). 

Company 
The following table provides the total amount of transactions and year end balances with related parties for the relevant financial year. 

Subsidiary undertakings 
2012/13 
2011/12 

Sales of goods 
£m 

Amounts due 
from related 
parties  
£m 

Amounts due 
to related 
parties 
£m 

2.6 
3.8 

47.5 
48.3 

11.9
12.4

The Company guaranteed bank and other borrowings of subsidiary undertakings amounting to £4.1m (2012: £4.1m). 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
i

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7575 

Group five year financial summary 

Summarised income statements: 
Revenue 
Gross profit 
Operating profit/(loss) 
Underlying operating profit 
Net finance costs 
Underlying profit before tax 
Exceptional items 
Profit/(loss) before tax 
Tax 
Profit/(loss) for the financial period 
Extracts from balance sheets: 
Non-current assets 
Net assets 
Net debt 
Ratios and statistics: 
Number of stores at period end
Total space (sq ft – gross) ’000 
Gross margin (%) 
Underlying operating margin (%) 
Operating margin (%) 
Underlying earnings per share (pence) 
Basic earnings/(losses) per share (pence) 
Dividends per share (pence) 

2013
£m 

2012 
£m 

2011 
£m 

2010
£m 

2009
£m 

457.6
278.3
(3.4)
11.4
(1.7)
9.7
(14.8)
(5.1)
(1.5)
(6.6)

193.0
65.3
(10.2)

620
5,719
60.8%
2.5%
(0.7%)
9.6p
(9.8p)
–

471.5 
276.0 
18.0 
8.0 
(4.0) 
4.0 
9.5 
13.5 
(2.5) 
11.0 

205.2 
70.7 
(19.1) 

632 
5,840 
58.5% 
1.7% 
3.8% 
4.5p 
16.4p 
– 

486.8 
298.0 
10.9 
21.2 
(4.3) 
16.9 
(10.3) 
6.6 
(2.0) 
4.6 

243.3 
67.0 
(65.7) 

679 
6,072 
61.2% 
4.4% 
2.2% 
18.0p 
6.8p 
8.0p 

516.6
316.0
28.2
34.1
(5.9)
28.2
(5.9)
22.3
(6.5)
15.8

247.1
71.2
(71.3)

703
6,206
61.2%
6.6%
5.5%
31.6p
23.5p
16.0p

482.8
295.8
22.3
22.8
(5.6)
17.2
(0.5)
16.7
(4.9)
11.8

265.8
67.2
(97.1)

695
6,155
61.3%
4.7%
4.6%
18.2p
17.6p
8.0p

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7676 

Independent auditors’ report to the members  
of Carpetright plc 

We have audited the financial statements of Carpetright plc for  
the 52 week period ended 27 April 2013 which comprise the 
Consolidated income statement, the Consolidated statement of 
comprehensive income, the Group and Company Statements of 
changes in equity, the Group and Company Balance sheets, the 
Group and Company statements of cash flow and the related notes.  
The financial reporting framework that has been applied in their 
preparation is applicable law and International Financial Reporting 
Standards (IFRSs) as adopted by the European Union and, as 
regards the Parent Company financial statements, as applied in 
accordance with the provisions of the Companies Act 2006. 

Respective responsibilities of directors  
and auditors 
As explained more fully in the Statement of Directors’ 
Responsibilities on page 39, the Directors are responsible for the 
preparation of the financial statements and for being satisfied that 
they give a true and fair view.  Our responsibility is to audit and 
express an opinion on the financial statements in accordance with 
applicable law and International Standards on Auditing (UK and 
Ireland).  Those standards require us to comply with the Auditing 
Practices Board’s Ethical Standards for Auditors. 

This report, including the opinions, has been prepared for and only 
for the Company’s members as a body in accordance with Chapter 3 
of Part 16 of the Companies Act 2006 and for no other purpose.   
We do not, in giving these opinions, accept or assume responsibility 
for any other purpose or to any other person to whom this report is 
shown or into whose hands it may come save where expressly agreed 
by our prior consent in writing. 

Scope of the audit of the financial statements 
An audit involves obtaining evidence about the amounts and 
disclosures in the financial statements sufficient to give reasonable 
assurance that the financial statements are free from material 
misstatement, whether caused by fraud or error.  This includes  
an assessment of: whether the accounting policies are appropriate  
to the Group’s and the Parent Company’s circumstances and  
have been consistently applied and adequately disclosed; the 
reasonableness of significant accounting estimates made by the 
Directors; and the overall presentation of the financial statements.  
In addition, we read all the financial and non-financial information 
in the annual report to identify material inconsistencies with the 
audited financial statements.  If we become aware of any apparent 
material misstatements or inconsistencies we consider the 
implications for our report. 

Opinion on financial statements 
In our opinion: 

•  the Parent Company financial statements have been properly 

prepared in accordance with IFRSs as adopted by the European 
Union and as applied in accordance with the provisions of the 
Companies Act 2006; and 

•  the financial statements have been prepared in accordance with 
the requirements of the Companies Act 2006 and, as regards the 
Group financial statements, Article 4 of the lAS Regulation. 

Opinion on other matters prescribed by the 
Companies Act 2006 
In our opinion: 

•  the part of the Directors’ Remuneration Report to be audited has 
been properly prepared in accordance with the Companies Act 
2006; and 

•  the information given in the Directors’ Report for the financial 

year for which the financial statements are prepared is consistent 
with the financial statements. 

Matters on which we are required to report  
by exception 
We have nothing to report in respect of the following: 

Under the Companies Act 2006 we are required to report to you if, 
in our opinion: 

•  adequate accounting records have not been kept by the Parent 
Company, or returns adequate for our audit have not been 
received from branches not visited by us; or 

•  the Parent Company financial statements and the part of  
the Directors’ Remuneration Report to be audited are not  
in agreement with the accounting records and returns; or 

•  certain disclosures of Directors’ remuneration specified by  

law are not made; or 

•  we have not received all the information and explanations  

we require for our audit. 

Under the Listing Rules we are required to review: 

•  the Directors’ statement, set out on page 39, in relation to  

going concern; 

•  the part of the Corporate Governance Statement relating to  
the Company’s compliance with the nine provisions of the  
UK Corporate Governance Code specified for our review; and 

•  certain elements of the report to shareholders by the Board  

on Directors’ remuneration. 

•  the financial statements give a true and fair view of the state of the 
Group’s and of the Parent Company’s affairs as at 27 April 2013 
and of the Group’s loss and the Group’s and Parent Company’s 
cash flows for the year then ended; 

•  the Group financial statements have been properly prepared in 
accordance with IFRSs as adopted by the European Union; 

John Ellis (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
London 
24 June 2013 

Carpetright plc Annual report and accounts 2013 

Carpetright plc Annual report and accounts 2013 
 
Calendar 

2013 
Q1 interim management statement 
Annual General Meeting 
First-half trading update 
First-half ends 
Interim results announcement 

2014 
Q3 interim management statement 
Second-half trading update 
Year ends 

Advisers 

Financial advisers 
Deutsche Bank AG 
1 Great Winchester Street 
London 
EC2N 2DB 

Solicitors 
Travers Smith LLP 
10 Snow Hill 
London 
EC1A 2AL 

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23 July
5 September
15 October
26 October
10 December

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28 January
22 April
26 April

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Stockbrokers 
Deutsche Bank AG 
1 Great Winchester Street 
London 
EC2N 2DB 

Peel Hunt 
111 Old Broad Street 
London 
EC2N 1PH 

Independent Auditors 
PricewaterhouseCoopers LLP 
Chartered Accountants and  
Statutory Auditors 
1 Embankment Place 
London 
WC2N 6RH 

Bankers 
National Westminster Bank plc 
Tooting Branch 
30 Tooting High Street 
London 
SW17 0RG 

Registrars 
Computershare Investor Services plc 
The Pavilions 
Bridgwater Road 
Bristol 
BS99 6ZY 

Company Secretary and 
Registered Office 
Jeremy Sampson 
Carpetright plc 
Harris House 
Purfleet Bypass 
Purfleet 
Essex 
RM19 1TT 
Telephone: 01708 802000 

This Report is printed on Core Uncoated.

It is produced at a mill that is certified 
with ISO 14001 and EMAS environmental 
management standards. The paper is also 
Totally Chlorine Free and FSC® Certified.

The inks used are all vegetable oil based. 

Printed at Principal Colour Ltd, ISO 14001 
and FSC® certified.

Designed and produced by Black Sun plc  
www.blacksunplc.com

 
 
 
 
 
 
 
 
 
 
 
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Harris House
Purfleet Bypass
Purfleet, Essex RM19 1TT

Telephone +44 (0)1708 802000

www.carpetright.co.uk
www.carpetright.plc.uk