Quarterlytics / Technology / Software - Application / Diebold Nixdorf

Diebold Nixdorf

dbd · NYSE Technology
Claim this profile
Ticker dbd
Exchange NYSE
Sector Technology
Industry Software - Application
Employees 10,000+
← All annual reports
FY2014 Annual Report · Diebold Nixdorf
Sign in to download
Loading PDF…
Building Better

D

I

E

B

O

L

D

,

I

N

C

O

R

P

O

R

A

T

E

D

2

0

1

4

A

N

N

U

A

L

R

E

P

O

R

T

2 0 1 4   A N N U A L   R E P O R T

 
 
 
 
 
 
Building Better

In everything we do, every day, we are building better. We  

are collaborating with customers and technology partners to  

shape innovative solutions that address industry, customer and 

consumer needs. And we are embracing an eight-point program  

to redefine our business as we shape a better Diebold.  

We are building Diebold 2.0.

2 014 R E V E N U E  B R E A KO U T

7%

21%

46%

16%

Industry

Solution

8%

Region

46%

72%

54%

14%

  Financial Self-Service

  Security

  Brazil Election/Lottery

  Service

  Product

16%

  North America

  Asia Pacific 

  Europe, Middle East and Africa

  Latin America

  Brazil

“… in 2014 we made meaningful progress against each 

of our objectives to build the foundation required 
for long-term, sustained profitability.”

ANDY MATTES
President and Chief Executive Officer

To Our Fellow Shareholders

Winning companies – those that 

communicate their successes, 

PROGRESS THROUGH OUR 

sustainably grow and increase 

their challenges and the work  

TR ANSFORMATIONAL ROADMAP

value – are characterized by 

that remains to fulfill their 

several distinct attributes. They 

strategic objectives. 

possess a clearly defined strategy 

and establish a track record of 

reliable execution against it. There 

is a high correlation between what 

they say and what they do. Their 

innovations are guided by deep 

insights into customers’ needs, 

propelled by a team of dedicated 

people working together with 

a shared goal. They relentlessly 

attack costs and prudently 

reinvest in growth. Finally, these 

organizations transparently 

The enterprise-wide effort we call 
Diebold 2.0 has put us on course 

to build such an organization. To 

be certain, we remain a company 

in transformation, and not yet 

fully transformed. But in 2014 we 

made meaningful progress against 

each of our objectives to build the 

foundation required for long-term, 

sustained profitability. 

In last year’s report, I described the 

three phases of our transformational 
roadmap – crawl, walk and run. 
The crawl phase encompasses 

the foundational changes required 

to stabilize the company and 

reverse negative performance 

trends. We executed against 
each of our crawl objectives in 

2014. Cost-reduction targets 

were achieved, sales effectiveness 

was strengthened, talent was 

upgraded, the product portfolio 

was enhanced and we undertook 

the overhaul of the organization’s 

D I E B O L D       1

 
 
 
IT infrastructure. We begin 2015 
still in the crawl phase, but with a 
clear line of sight to walk. 

In 2014, we extended the company’s  

2017, expecting to generate  

long-term record of returning cash 

an additional $25 million in net 

to shareholders in the form of a 

savings. We are well positioned  

This progress underpinned a year 

of solid operational performance. 

dividend, a consistent record of 

to meet our five-year net  

which we are very proud. 

savings goal of approximately 

We delivered year-over-year 

Our focus on reducing costs – with 

$100 million. 

revenue growth of nearly 7%  

savings allocated equally between 

Customer needs in the financial 

(9% on a constant currency basis);  

reinvestment in the business and 

self-service and electronic security 

revenue totaled $3.05 billion  

the bottom line – is delivering as 

markets are evolving rapidly. We 

in 2014. For the year, net  

promised. Since 2013, our work 

are focused on continuing to 

income grew significantly from  

to reduce Diebold’s cost envelope 

build a track record of consistent 

the prior year to approximately 

has hit the target of $55 million  

execution; doing so requires that 

$114 million.

in net savings – with another  

we align services-led, software-

Diebold’s balance sheet remains  

solid and provides the capacity to  

make prudent growth investments. 

$20 million to come through in 

enabled solutions with emerging 

2015. We also extended cost-

market needs. 

reduction initiatives through  

COST

DIEBOLD 2.0  

Four Pillars and Eight-Point Program

1

ESTABLISH A 

2

DRIVE SUSTAINABLE  

COMPETITIVE  

IMPROVEMENT IN 

COST STRUCTURE. 

CASH FLOW. 

GROWTH

CASH

3IMPROVE SALES  

EFFECTIVENESS. 

TALENT

4INCREASE SPEED  

AND AGILITY. 

	 Flattened management 

structure

	 Product and service 
gross margins above 
mid-term targets

	 Exceeded free cash 
flow expectations 
for the year

	 Global implementation 
of Salesforce.com
	 Grew core business

	 Shorter time to market  

for new solutions

2         2 0 1 4   A N N U A L   R E P O R T

 
 
 
 
 
 
NEW WAYS FOR CONSUMERS TO 

CONNEC T WITH THEIR MONEY

Diebold automates the way 

people connect with their money 

in a highly secure, convenient 

and reliable manner. Despite the 

currency usage, according to a 

These demands mean Diebold has 

2014 study by the Federal Reserve 

an important role to play in the 

Bank of San Francisco. Projections 

changing landscape of financial 

indicate that the amount of cash 

transactions.

in circulation globally will continue 

to increase through the rest of  

growth of electronic payment 

the decade. 

systems and broader adoption of 

online and mobile transactions, 

cash remains highly relevant to 

global consumers. In fact, during 

the past 10 years the number of 

notes in circulation has grown 

at a robust pace: 50% for the 

U.S. dollar and 80% for the euro, 

according to the Federal Reserve 

Bank and the European Central 

Bank. Notably, consumers 18 to 

24 exhibit the highest level of 

While cash will remain highly 

relevant, changes are underway in 

how consumers connect with their 

funds – into and out of payment 

systems and financial institutions 

– with mobile technology playing 

an important role. Concurrent with 

these trends, the financial industry 

is seeking increased automation 

to lower costs while preserving 

customer service satisfaction. 

INNOVATIONS THAT RESONATE   

IN AN EVOLVING MARKET

In 2014, we launched the first 

stage of a new series of ATMs 

designed to address compelling 

customer and industry needs. 

These new solutions include 

advancements in productivity, 

security, power management and 

branch transformation. It is our 

first new product line in several 

years and was developed in close 

collaboration with dozens of 

global customers.

“We are focused on continuing to build 

a track record of consistent execution.”

5INSTILL A WINNING 

6COLLABORATE WITH 

7FURTHER LEVERAGE  

8

GENERATE LONG-TERM, 

CULTURE GROUNDED 

CUSTOMERS AND 

SERVICES AND 

PROFITABLE GROWTH. 

IN EXECUTION. 

PARTNERS TO DRIVE 

SOFTWARE. 

	 Employee incentive 
plans aligned with 
company goals 
and performance

INNOVATIVE SOLUTIONS.

	 Continued rollout 
of new product 
platform
	 Cardless cash 
withdrawal

	 Corning® Gorilla® Glass

	 Grew Managed 

Services double digits 
in 2014

	 Grew operating 
profit 4x revenue 
growth in 2014 on 
a percentage basis

D I E B O L D       3

 
 
The financial industry and 

outset. When customers deploy 

It has an array of technology-

consumers alike are concerned 

our new solutions, they reduce 

enabled experiences such as 

about threats to the security 

operating costs while meeting 

touch surfaces and sensing 

of transactions. Our new ATMs 

their sustainability objectives. 

devices, cardless transactions 

incorporate an encrypted PIN 

Even with their high efficiency, this 

and intelligent virtual tellers. 

pad from Cryptera, a Diebold 

new product platform offers a full 

While still a concept today, the 

company, and the patented 

array of features, including a high-

RBC serves as a testing ground 

ActivEdge™ secure card reader, 

definition screen, mobile-ready 

to demonstrate new thinking to 

which defeats all known skimming 

functionality, and various options 

integrate cutting-edge technology 

attacks. ActivEdge’s innovative 

such as cash recycling capabilities. 

in ways that resonate with 

design is simple and elegant – it 

accepts the card wide-edge first 

so that the magnetic strip cannot 

be read until it is securely inside 

the terminal.

Today we are working with a 

customers and consumers.

growing number of financial 

Another innovative solution 

institutions as they explore 

we recently announced is our 

automation technologies to 

antimicrobial touchscreen that 

make the branch channel even 

was developed in partnership 

Energy consumption is a significant 

more flexible and cost-effective. 

with Corning Incorporated. The 

contributor to the cost of operating 

Purposeful innovation requires 

Corning® Gorilla® Glass inhibits 

ATMs. To combat this, we offer 

close collaboration and a 

the growth of bacteria on its 

the world’s “greenest” terminal. 

willingness to fully reimagine 

surface, which is important for 

New ATM series like the 5500 

what’s possible. In 2014, Diebold 

touchscreen ATMs – especially 

incorporate an intelligent power 

debuted the Responsive Banking 

in high-traffic areas like airports, 

management system, originally 

concept (RBC), a high-tech, fully 

since they are a universally  

designed for the Indian market, 

automated branch prototype that 

shared device. 

that reduces power draw by up to 

provides personalized interaction 

60% compared with conventional 

without staffing a branch. 

designs. Notably, the 5500 is 

Customers have expressed 

LEVER AGING THE SERVICE AND 

SOFT WARE ADVANTAGE

the first product series in the 

excitement about this “micro 

In financial self-service, the 

company’s history to be designed 

branch” concept, which can be 

unmatched scope of Diebold’s 

for international markets from the 

deployed in a matter of hours. 

global services capabilities 

4         2 0 1 4   A N N U A L   R E P O R T

represents a core competitive 

self-service, digital and teller-

This is exemplified by SecureStat®, 

advantage. Our comprehensive 

assisted channels. This is an area 

a software platform that is a key 

managed services offering ranges 

where Diebold is evolving and can 

differentiator and is foundational 

from installation to monitoring, 

add value. We have infused our 

to the company’s electronic 

maintenance and compliance 

software organization with new 

security growth strategy. 

solutions for multi-vendor ATM 

leadership and new engineering 

SecureStat’s open architecture 

networks. In 2014, Bankia, one of 

and design talent. And we’ve set 

accelerates integration across 

Spain’s top financial institutions, 

a course to capture a significant 

multiple product suppliers and 

and Belgian Post were among 

share of this profitable opportunity 

devices, better connecting users 

the customers that turned to 

in middleware for banks and other 

with their security data and 

Diebold for new managed services 

financial institutions. Currently, 

providing actionable insights  

partnerships. Our solution will 

software and services together 

in real time. Customer adoption  

reduce costs, improve ATM 

comprise more than 50% of our 

is growing rapidly: today more 

network performance and allow 

business and we are working to 

than 700 users connect to 

these institutions to better focus 

grow further in this area. 

24,000+ sites with SecureStat.

on their core business. 

A strengthened software offering 

will be a key driver as we continue 

to expand our managed services 

relationships. Demand for value-

added services that are software-

enabled, especially branch 

automation, is expected to grow 

at high single-digit to double-

digit compound annual growth 

rates through 2018. Financial 

institutions will face increasingly 

complex challenges to orchestrate 

transactions across heterogeneous 

A TARGETED, EFFEC TIVE STR ATEGY 

IN ELEC TRONIC SECURIT Y

We expect to remain a leading 

electronic security provider in the 

Software is also an enabler  

that is driving growth in our  

electronic security business. At  

$9 billion annually, the North 

America electronic security  

market is significant, though 

highly fragmented. Diebold has 

a distinct, strategic focus and 

unique value proposition for the 

business-to-business sector.

financial sector, and Diebold’s 

expansion in the broader 

commercial market – the fastest-

growing portion of this business 

– will be key to achieving our 

growth objectives. Our value 

proposition is resonating with 

target customers. More than 

70 new commercial logos were 

added in 2014, performance 

that underscores the growth 

opportunities in this space.

"Purposeful innovation requires close collaboration 

and a willingness to fully reimagine what’s possible."

D I E B O L D       5

 
“Diebold’s innovation engine is generating new solutions 

that exemplify our collaborative approach 

with customers and technology partners.”

MANY WAYS TO BUILD FOR 

Talent is not an adjunct to the 

We reaffirmed our commitment 

TOMORROW

Our Diebold 2.0 strategic plan 

encompasses eight objectives, 

and the most important is the last 
– generate long-term profitable 
growth – of revenues, earnings 

and margins. Fully half of our 

cost savings are allocated for 

that purpose. Internal initiatives, 

including promising hardware 

and software research and 

development programs, will be 

the predominant source of that 

growth. But we are also planning 

for non-organic growth as part 

of this equation. An example is 

the acquisition of Cryptera, one 

of the world's leading companies 

in the research and development 

of secure payment technologies. 

We will be selective but also 

opportunistic as we evaluate 

external opportunities to expand 

our capabilities, intellectual 

property and solution set.

company’s transformation agenda 

to core institutional values: 

– it stands at the very center. I 

transparency, teamwork, a sense 

am excited about the diverse and 

of urgency and doing business 

capable leaders who have joined 

the right way in all of our markets 

Diebold during the past year – 

around the world. Although much 

many with experience at some of 

work remains, every day we are 

the world’s leading technology 

building a better company. I am 

companies. Today some 60% 

grateful to our employees for 

of the senior leadership team is 

their contributions to this progress 

either new to the company or 

and to our shareholders for their 

new in their role. Developing this 

confidence and support.

Sincerely,

Andy Mattes 

President and Chief Executive Officer

group into a coordinated team 

that achieves flawless execution 

and maximizes the talent, skill 

and dedication of our global 

employees will be one of my 

foremost responsibilities in 2015. 

We can take a great deal of 

confidence from our accomplish-

ments in 2014. The focus on 

cost reduction that enables a 

foundation for future growth is 

delivering as promised. Diebold’s 

innovation engine is generating 

new solutions that exemplify 

our collaborative approach with 

customers and technology partners. 

6         2 0 1 4   A N N U A L   R E P O R T

 
 
 
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2014

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to

Commission file number 1-4879
Diebold, Incorporated
(Exact name of registrant as specified in its charter)

Ohio
(State or other jurisdiction of
incorporation or organization)

5995 Mayfair Road,
P.O. Box 3077, North Canton, Ohio

(Address of principal
executive offices)

34-0183970
(I.R.S. Employer Identification No.)

44720-8077

(Zip Code)

Registrants telephone number, including area code (330) 490-4000
Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Shares $1.25 Par Value

Name of each exchange on which registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:   
None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

  No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Exchange Act. Yes 

  No 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days. Yes 

  No 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data 
File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or 
for such shorter period that the registrant was required to submit and post such files). Yes 

  No 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405) is not contained herein, and will 
not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this 
Form 10-K or any amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting 
company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange 
Act. 

Large  accelerated filer 

Accelerated filer 

Non-accelerated filer 
            (do not check if a smaller reporting company)

Smaller reporting company 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes 

  No 

Approximate aggregate market value of the voting and non-voting common equity held by non-affiliates as of June 30, 2014, based upon the 

closing price on the New York Stock Exchange on June 30, 2014, was $2,590,607,889.

Number of shares of common stock outstanding as of February 12, 2015 was 64,706,667.

Listed hereunder are the documents, portions of which are incorporated by reference, and the parts of this Form 10-K into which such portions 

DOCUMENTS INCORPORATED BY REFERENCE

are incorporated:

Diebold, Incorporated Proxy Statement for 2015 Annual Meeting of Shareholders to be held on or about April 23, 2015, portions of which are 

incorporated by reference into Part III of this Form 10-K.

TABLE OF CONTENTS

BUSINESS
RISK FACTORS

UNRESOLVED STAFF COMMENTS
PROPERTIES
LEGAL PROCEEDINGS
MINE SAFETY DISCLOSURES

MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED 
STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY 
SECURITIES
SELECTED FINANCIAL DATA
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL 
CONDITION AND RESULTS OF OPERATIONS

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET 
RISK
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON 
ACCOUNTING AND FINANCIAL DISCLOSURE

CONTROLS AND PROCEDURES

OTHER INFORMATION

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
EXECUTIVE COMPENSATION
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND 
MANAGEMENT AND RELATED STOCKHOLDER MATTERS
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND 
DIRECTOR INDEPENDENCE
PRINCIPAL ACCOUNTANT FEES AND SERVICES

PART I

ITEM 1:
ITEM 1A:

ITEM 1B:
ITEM 2:
ITEM 3:
ITEM 4:

PART II

ITEM 5:

ITEM 6:
ITEM 7:

ITEM 7A:

ITEM 8:
ITEM 9:

ITEM 9A:

ITEM 9B:

PART III

ITEM 10:
ITEM 11:
ITEM 12:

ITEM 13:

ITEM 14:

PART IV

ITEM 15:

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

SIGNATURES
EXHIBIT INDEX

3

7

15
15
16
17

18
20

21

42
43

89

89

90

91
92

92

93
93

93

96
98

PART I

ITEM 1: BUSINESS 
(dollars in thousands)

GENERAL

Diebold, Incorporated (collectively with its subsidiaries, the Company) was incorporated under the laws of the state of Ohio in 
August 1876, succeeding a proprietorship established in 1859.

The Company is a global leader in providing financial self-service (FSS) delivery, integrated services and software, and security 
systems to primarily the financial, commercial, retail and other markets. Founded in 1859, the Company currently has approximately 
16,000 employees with business in more than 90 countries worldwide. The Company unveiled its multi-year turnaround strategy, 
Diebold  2.0,  at  the  Investment  Community  Conference  in  November  2013. The  objective  of  Diebold  2.0  is  to  transform  the 
Company into a world-class, services-led and software enabled company, supported by innovative hardware, that automates the 
way  people  connect  with  their  money. The  turnaround  strategy  will  follow  a  “Crawl, Walk,  Run”  approach,  which  includes 
stabilizing the core business operations in the “Crawl” phase and building the foundation for future growth in the “Walk” and 
“Run” phases. The company is nearing the completion of the “Crawl” phase and expects to transition to “Walk” in the second half 
of 2015. Four core pillars provide the Company a clear path toward reaching this multi-year objective:

(cid:127)

(cid:127)

(cid:127)

(cid:127)

Reduce its cost structure and improve its near-term delivery and execution.

Generate increased free cash flow in order to fund the investments necessary to drive profitable growth, while preserving
the ability to return value to shareholders in the form of reliable dividends and, as appropriate, share repurchases.

Attract and retain the talent necessary to drive innovation and the focused execution of the transformation strategy.

Return the Company to a sustainable, profitable growth trajectory.

The Company sees opportunities to leverage its capabilities in services, software and innovation to meet the needs of its rapidly 
evolving markets. The Company has sharpened its focus on executing its core strategies in FSS and electronic security. This 
includes  making  the  appropriate  investments  to  deliver  growth  within  these  areas,  especially  in  research,  development  and 
engineering.  In  addition,  the  Company  remains  committed  to  a  disciplined  risk  assessment  process,  focused  on  proactively 
identifying and mitigating potential risks to the Company's continued success.

SERVICE AND PRODUCT SOLUTIONS

The Company has two core lines of business: FSS and Security Solutions, which the Company integrates based on its customers’ 
needs. Financial information for the service and product solutions can be found in note 20 to the consolidated financial statements, 
which is contained in Item 8 of this annual report on Form 10-K. 

Financial Self-Service

One popular example of a self-service solution is the automated teller machine (ATM). The Company offers an integrated line of 
self-service technologies and services, including comprehensive ATM outsourcing, ATM security, deposit automation, recycling 
and payment terminals and software. The Company also offers advanced functionality terminals capable of supporting two-way 
video technology to support bank branch automation. The Company is a leading global supplier of ATMs and related services and 
holds the leading market position in many countries around the world.

Self-Service Support and Managed Services 
From analysis and consulting to monitoring and repair, the Company provides value and support to its customers every step of 
the  way.  Services  include  installation  and  ongoing  maintenance  of  our  products,  OpteView®  remote  services,  availability 
management, branch automation and distribution channel consulting. Additionally, service revenue includes services and parts 
the Company provides on a billed-work basis that are not covered by warranty or service contract. The Company also provides 
outsourced  and  managed  services  including  remote  monitoring,  troubleshooting  for  self-service  customers,  transaction 
processing, currency management, maintenance services and full support via person-to-person or online communication.

Self-Service Products 
The Company offers a wide variety of self-service solutions. Self-service products include a full range of teller automation 
terminals as well as ATMs capable of cash dispensing and a number of more advanced functionalities, including check and cash 
deposit automation, recycling and two-way video. 

3

Self-Service Software 
The Company offers software solutions consisting of multiple applications that process events and transactions. These solutions 
are delivered on the appropriate platform, allowing the Company to meet customer requirements while adding new functionality 
in a cost-effective manner.

Security Solutions

From the safes and vaults that the Company first manufactured in 1859 to the full range of electronic security offerings it provides 
today, the Company’s integrated security solutions utilize advanced products and an extensive services portfolio for its customers' 
unique needs. The Company provides its customers with the latest technological advances to better protect their assets, improve 
their workflow and increase their return on investment. The Company also provides internet banking, online payment and mobile 
banking security solutions aimed at preventing various types of fraud, such as phishing, pharming, and key logging. All of these 
solutions are backed with experienced sales, installation and service teams. The Company is a leader in providing physical and 
electronic security systems as well as assisted transactions, providing total security systems solutions to financial, commercial, 
retail, and other markets.

Electronic Security Products 
The Company provides a broad range of electronic security products including camera and video surveillance equipment, alarms, 
access control systems and biometric technologies.

Monitoring and Services 
The Company provides security monitoring solutions, including remote monitoring and diagnostics, fire detection, intrusion 
protection, managed access control, energy management, remote video management and storage, logical security and web-based 
solutions like SecureStat®. 

Physical Security and Facility Products 
The Company provides security solutions, facility products, pneumatic tube systems for drive-up lanes, vaults, safes, depositories, 
bullet-resistive items and undercounter equipment.

Managed Services

The Company provides end-to-end managed services, which includes outsourcing solutions, with a single point of contact to help 
customers maximize their self-service channel by incorporating new technology, meeting compliance and regulatory mandates, 
protecting their institutions and reducing costs, all while ensuring a high level of service for their customers. Each unique solution 
may include hardware, services, software or a combination of these components. The Company provides value to its customers 
by  offering a comprehensive array of  hardware-agnostic managed services and support. The Company’s  service  organization 
provides strategic analysis and planning of new systems, systems integration, architectural engineering, consulting and project 
management  that  encompass  all  facets  of  a  successful  FSS  implementation. The  Company  also  provides  design,  installation, 
maintenance and monitoring of electronic security systems to financial, commercial, retail and other customers.

Brazil Other

The Company offers election, lottery and information technology solutions to the government in Brazil. The Company provides 
elections  and  lottery  equipment,  personal  computer  equipment,  networking,  tabulation  and  diagnostic  software  development, 
training, support and maintenance.

OPERATIONS

The principal raw materials used by the Company in its manufacturing operations are steel, plastics, and electronic parts and 
components, which are purchased from various major suppliers. These materials and components are generally available in ample 
quantities. 

The Company’s operating results and the amount and timing of revenue are affected by numerous factors including production 
schedules, customer priorities, sales volume and sales mix. During the past several years, the Company has changed the focus of 
its self-service business to that of a total solutions provider.

The  Company  carries  working  capital  mainly  related  to  trade  receivables  and  inventories.  Inventories  generally  are  only 
manufactured or purchased as orders are received from customers. The Company’s normal and customary payment terms generally 
range from 30 to 90 days from date of invoice. The Company generally does not offer extended payment terms. The Company 
also  provides  financing  arrangements  to  customers  that  are  largely  classified  and  accounted  for  as  sales-type  leases. As  of 
December 31, 2014, the Company’s net investment in finance lease receivables was $158,302.

4

SEGMENTS AND FINANCIAL INFORMATION ABOUT GEOGRAPHIC AREAS

The Company’s operations are comprised of five geographic segments: North America (NA), Asia Pacific (AP), Europe, Middle 
East and Africa (EMEA), Latin America (LA) and Brazil. The five geographic segments sell and service FSS and security systems 
around the globe, as well as elections, lottery and information technology solutions in Brazil, through wholly-owned subsidiaries, 
joint ventures and independent distributors in most major countries.

Sales to customers outside the United States in relation to total consolidated net sales were $1,712,723 or 56.1 percent in 2014, 
$1,493,386 or 52.3 percent in 2013 and $1,458,019 or 48.7 percent in 2012. 

Property, plant and equipment, at cost, located in the United States totaled $445,683, $413,315 and $468,575 as of December 31, 
2014, 2013 and 2012, respectively, and property, plant and equipment, at cost, located outside the United States totaled $167,211, 
$185,779 and $193,335 as of December 31, 2014, 2013 and 2012, respectively.

In January 2015, the Company announced the realignment of its Brazil and LA businesses to drive greater efficiency and further 
improve customer service. Beginning with the first quarter of 2015, the Company will report combined results from its LA and 
Brazil operations under one single reportable operating segment and reclassify comparative periods for consistency.

Additional  financial  information  regarding  the  Company’s  international  operations  is  included  in  note 20  to  the  consolidated 
financial statements, which is contained in Item 8 of this annual report on Form 10-K. The Company’s non-U.S. operations are 
subject to normal international business risks not generally applicable to domestic business. These risks include currency fluctuation, 
new and different legal and regulatory requirements in local jurisdictions, political and economic changes and disruptions, tariffs 
or other barriers, potentially adverse tax consequences and difficulties in staffing and managing foreign operations. 

PRODUCT BACKLOG

The Company's product backlog was approximately $704,259 and $725,811 as of December 31, 2014 and 2013, respectively. The 
backlog includes orders estimated or projected to be shipped or installed within 12 months. Although the Company believes the 
orders included in the backlog are firm, some orders may be canceled by customers without penalty, and the Company may elect 
to  permit  cancellation  of  orders  without  penalty  where  management  believes  it  is  in  the  Company's  best  interests  to  do  so. 
Historically, the Company has not experienced significant cancellations within its product backlog. Additionally, over 50 percent 
of the Company's revenues are derived from its service business, for which backlog information is not measured. Therefore, the 
Company does not believe that its product backlog, as of any particular date, is necessarily indicative of revenues for any future 
period. 

COMPETITION 

As described in more detail below, the Company participates in many highly competitive high tech businesses in the hardware, 
software and services space, with a mixture of local, regional and/or global competitors in our markets. In addition, the competitive 
environment  for  these  types  of  solutions  is  evolving  as  the  Company’s  customers  are  transforming  their  businesses  utilizing 
innovative technology. Therefore, the Company’s product and service solutions must also provide cutting-edge capabilities to meet 
the customers emerging needs and compete with new innovators. The Company distinguishes itself by providing unique value 
with a wide range of innovative solutions to meet customers' needs. 

The Company believes, based upon outside independent industry surveys, that it is a leading service provider for and manufacturer 
of FSS systems in the United States and internationally. The Company maintains a global service infrastructure that allows it to 
provide unparalleled services and support to satisfy its customers' needs. Many of the Company’s customers are beginning to 
transform their branches, or are planning to do so, to improve the customer experience through the utilization of mobile solutions 
and other client-facing technologies. As the trend towards branch automation continues to build more momentum, the traditional 
lines of “behind the counter” and “in front of the counter” are starting to blur, which is allowing for more entrants into the market. 
As customer requirements evolve, separate markets will converge to fulfill new customer demand. The Company expects that this 
will increase the complexity and competitive nature of the business.

The Company’s competitors in the FSS market segment include global and multi-regional manufacturers and service providers of 
FSS systems, such as Nautilus Hyosung, NCR, Wincor-Nixdorf, GRG Banking Equipment, Glory Global Solutions, Oki Data and 
Triton Systems to a number of primarily local and regional manufacturers and service providers including, but not limited to, 
Fujitsu and Hitachi-Omron in AP; Hantle/GenMega in NA; KEBA in EMEA; and Perto in LA. In addition, the Company faces 
competition in many markets from numerous independent ATM deployers. 

5

In the self-service software market, the Company, in addition to the key hardware players highlighted above, competes with several 
smaller, niche software companies like KAL and Phoenix Interactive. In the managed services and outsourcing solutions market, 
apart from its traditional FSS competitors, the Company competes with a number of large technology competitors such as Fiserv, 
IBM and HP.

In the security service and product markets, the Company competes with national, regional and local security companies. Of these 
competitors, some compete in only one or two product lines, while others sell a broad spectrum of security services and products. 
The unavailability of comparative sales information and the large variety of individual services and products make it difficult to 
give reasonable estimates of the Company's competitive ranking in or share of the security market within the financial services, 
commercial, retail and government sectors. However, the Company is a very well positioned security service and solution provider 
to global, national, regional and local financial, commercial and industrial customers. The Company also has a strong position in 
NA and in global markets as a premier security service provider that offers a full portfolio of security monitoring and managed 
services, as well as a full spectrum of systems integration and enterprise level capabilities.

The Company provides elections systems, product solutions and support to the Brazilian government. Competition in this market 
segment is based upon technology pre-qualification demonstrations to the Brazilian government. 

RESEARCH, DEVELOPMENT AND ENGINEERING

Customer demand for FSS and security technologies is growing. In order to meet this demand, the Company is focused on delivering 
innovation to its customers by continuing to invest in technology solutions that enable customers to reduce costs and improve 
efficiency. Expenditures for research, development and engineering initiatives were $93,617, $92,315 and $85,881 in 2014, 2013 
and 2012, respectively. Over the past twelve months, the Company announced a number of new innovative solutions, such as the 
responsive banking concept, the ActivEdge™ secure card reader and the world’s greenest ATM, as well as launched a new ATM 
product platform.

PATENTS, TRADEMARKS, LICENSES

The Company owns patents, trademarks and licenses relating to certain products in the United States and internationally. While 
the Company regards these as items of importance, it does not deem its business as a whole, or any industry segment, to be materially 
dependent upon any one item or group of items.

ENVIRONMENTAL

Compliance with federal, state and local environmental protection laws during 2014 had no material effect upon the Company’s 
business, financial condition or results of operations. 

EMPLOYEES

At December 31, 2014, the Company employed approximately 16,000 associates globally. The Company’s service staff is one of 
the financial industry’s largest, with professionals in more than 600 locations and businesses in more than 90 countries worldwide.

EXECUTIVE OFFICERS

Refer to Part III, Item 10 of this annual report on Form 10-K for information on the Company's executive officers, which is 
incorporated herein by reference. 

AVAILABLE INFORMATION

The Company uses its Investor Relations web site, www.diebold.com/investors, as a channel for routine distribution of important 
information, including stock information, news releases, investor presentations and financial information. The Company posts 
filings as soon as reasonably practicable after they are electronically filed with, or furnished to, the U.S. Securities and Exchange 
Commission (SEC), including its annual, quarterly, and current reports on Forms 10-K, 10-Q, and 8-K; its proxy statements; and 
any amendments to those reports or statements. All such postings and filings are available on the Company’s Investor Relations 
web site free of charge. In addition, this web site allows investors and other interested persons to sign up to automatically receive 
e-mail alerts when the Company posts news releases and financial information on its web site. Investors and other interested 
persons can also follow the Company on Twitter at http://twitter.com/dieboldinc. The SEC also maintains a web site, www.sec.gov, 
that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the 
SEC. The content on any web site referred to in this annual report on Form 10-K is not incorporated by reference into this annual 
report unless expressly noted.

6

ITEM 1A: RISK FACTORS
(dollars in thousands)

The following are certain risk factors that could affect our business, financial condition, operating results and cash flows. These 
risk factors should be considered in connection with evaluating the forward-looking statements contained in this annual report on 
Form 10-K because they could cause actual results to differ materially from those expressed in any forward-looking statement. 
The risk factors highlighted below are not the only ones we face. If any of these events actually occur, our business, financial 
condition, operating results or cash flows could be negatively affected.

We caution the reader to keep these risk factors in mind and refrain from attributing undue certainty to any forward-looking 
statements, which speak only as of the date of this annual report on Form 10-K.

Demand for and supply of our services and products may be adversely affected by numerous factors, some of which we cannot 
predict or control. This could adversely affect our operating results.

Numerous factors may affect the demand for and supply of our services and products, including:

changes in the market acceptance of our services and products;
customer and competitor consolidation;
changes in customer preferences;
declines in general economic conditions;
changes in environmental regulations that would limit our ability to service and sell products in specific markets;

(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127) macro-economic factors affecting banks, credit unions and other financial institutions may lead to cost-cutting efforts by

customers, which could cause us to lose current or potential customers or achieve less revenue per customer; and
availability of purchased products.

(cid:127)

If any of these factors occur, the demand for and supply of our services and products could suffer, and which could adversely 
affect our results of operations.

Increased energy and raw material costs could reduce our income.

Energy prices, particularly petroleum prices, are cost drivers for our business. In recent years, the price of petroleum has been 
highly volatile, particularly due to the unstable political conditions in the Middle East and increasing international demand from 
emerging markets. Price increases in fuel and electricity costs, such as those increases that may occur from climate change legislation 
or other environmental mandates, may continue to increase our cost of operations. Any increase in the costs of energy would also 
increase our transportation costs. 

The primary raw materials in our FSS, security, election and lottery systems product solutions are steel, plastics and electronic 
parts and components. The majority of our raw materials are purchased from various local, regional and global suppliers pursuant 
to supply contracts. However, the price of these materials can fluctuate under these contracts in tandem with the pricing of raw 
materials.

Although we attempt to pass on higher energy and raw material costs to our customers, it is often not possible given the competitive 
markets in which we operate.

Our business may be affected by general economic conditions, cyclicality and uncertainty and could be adversely affected 
during economic downturns.

Demand for our services and products is affected by general economic conditions and the business conditions of the industries in 
which we sell our services and products. The business of most of our customers, particularly our financial institution customers, 
is, to varying degrees, cyclical and has historically experienced periodic downturns. Under difficult economic conditions, customers 
may seek to reduce discretionary spending by forgoing purchases of our services and products. This risk is magnified for capital 
goods purchases such as ATMs and physical security products. In addition, downturns in our customers' industries, even during 
periods of strong general economic conditions, could adversely affect the demand for our services and products, and our sales and 
operating results. 

In particular, continuing economic difficulties in the global markets have led to an economic recession in many of the markets in 
which we operate. As a result of these difficulties and other factors, including new or increased regulatory burdens, financial 
institutions have failed and may continue to fail, resulting in a loss of current or potential customers, or deferred or canceled orders, 
including orders previously placed. Any customer deferrals or cancellations could materially affect our sales and operating results.

7

Additionally, the unstable political conditions in the Middle East or the sovereign debt concerns of certain countries could lead to 
further financial, economic and political instability, and this could lead to an additional deterioration in general economic conditions. 

We may be unable to achieve, or may be delayed in achieving, our cost-cutting initiatives, and this may adversely affect our 
operating results and cash flow.

We have launched a number of cost-cutting initiatives, including as part of Diebold 2.0 and other restructuring initiatives, to 
improve operating efficiencies and reduce operating costs. Although we have achieved a substantial amount of annual cost savings 
associated with these cost-cutting initiatives, we may be unable to sustain the cost savings that we have achieved. In addition, if 
we are unable to achieve, or have any unexpected delays in achieving, additional cost savings, our results of operations and cash 
flow may be adversely affected. Even if we meet our goals as a result of these initiatives, we may not receive the expected financial 
benefits of these initiatives.

We face competition that could adversely affect our sales and financial condition.

All phases of our business are highly competitive. Some of our products are in direct competition with similar or alternative 
products provided by our competitors. We encounter competition in price, delivery, service, performance, product innovation, 
product recognition and quality.

Because of the potential for consolidation in any market, our competitors may become larger, which could make them more 
efficient and permit them to be more price-competitive. Increased size could also permit them to operate in wider geographic areas 
and enhance their abilities in other areas such as research and development and customer service. As a result, this could also reduce 
our profitability.

We expect that our competitors will continue to develop and introduce new and enhanced services and products. This could cause 
a decline in market acceptance of our services and products. In addition, our competitors could cause a reduction in the prices for 
some of our services and products as a result of intensified price competition. Also, we may be unable to effectively anticipate 
and react to new entrants in the marketplace competing with our services and products.

Competitive pressures can also result in the loss of major customers. An inability to compete successfully could have an adverse 
effect on our operating results, financial condition and cash flows in any given period.

Additional tax expense or additional tax exposures could affect our future profitability.

We are subject to income taxes in both the United States and various non-U.S. jurisdictions, and our domestic and international 
tax liabilities are dependent upon the distribution of income among these different jurisdictions. If we change our intention to 
repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions, there could be further 
negative impact on foreign and domestic taxes. Our tax expense includes estimates of additional tax that may be incurred for tax 
exposures and reflects various estimates and assumptions, including assessments of future earnings of the Company that could 
affect the valuation of our net deferred tax assets. Our future results could be adversely affected by changes in the effective tax 
rate as a result of a change in the mix of earnings in countries with differing statutory tax rates, changes in the overall profitability 
of the Company, changes in tax legislation, changes in the valuation of deferred tax assets and liabilities, the results of audits and 
examinations of previously filed tax returns and continuing assessments of our income tax exposures. 

Additionally, our future results could be adversely affected by the results of indirect tax audits and examinations, and continuing 
assessments of our indirect tax exposures. For example, in August 2012, one of our Brazilian subsidiaries was notified of a tax 
assessment of approximately R$270,000, including penalties and interest, regarding certain Brazilian federal indirect taxes for 
2008 and 2009.  The assessment alleges improper importation of certain components into the country's free trade zone that would 
nullify certain indirect tax incentives. Although we received a favorable administrative level decision, the matter remains subject 
to ongoing administrative proceedings and appeals that could negatively impact the recent administrative level decision, and could 
also negatively impact Brazilian federal indirect taxes in other years that remain open under statute. It is reasonably possible that 
we could be required to pay taxes, penalties and interest related to this matter or other open years, which could be material to our 
consolidated financial statements.

8

In international markets, we compete with local service providers that may have competitive advantages.

In a number of international markets, especially those in AP and LA, we face substantial competition from local service providers 
that offer competing services and products. Some of these companies may have a dominant market share in their territories and 
may be owned by local stakeholders. This could give them a competitive advantage. Local providers of competing services and 
products may also have a substantial advantage in attracting customers in their country due to more established branding in that 
country, greater knowledge with respect to the tastes and preferences of customers residing in that country and/or their focus on 
a single market. As a U.S. based multi-national corporation, we must ensure our compliance with both U.S. and foreign regulatory 
requirements. 

Because our operations are conducted worldwide, they are affected by risks of doing business abroad. 

We generate a significant percentage of revenue from operations conducted outside the United States. Revenue from international 
operations amounted to approximately 56.1 percent in 2014, 52.3 percent in 2013 and 48.7 percent in 2012 of total revenue during 
these respective years. 

Accordingly, international operations are subject to the risks of doing business abroad, including, among other things, the following: 

(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)
(cid:127)

(cid:127)
(cid:127)
(cid:127)
(cid:127)

fluctuations in currency exchange rates, particularly in China (renminbi), Brazil (real) and EMEA (euro);
transportation delays and interruptions;
political and economic instability and disruptions;
the failure of foreign governments to abide by international agreements and treaties;
restrictions on the transfer of funds;
the imposition of duties and tariffs;
import and export controls;
changes in governmental policies and regulatory environments;
ensuring our compliance with U.S. laws and regulations, including the Foreign Corrupt Practices Act (FCPA);
labor unrest and current and changing regulatory environments;
the uncertainty of product acceptance by different cultures;
the risks of divergent business expectations or cultural incompatibility inherent in establishing joint ventures with
foreign partners;
difficulties in staffing and managing multi-national operations;
limitations on the ability to enforce legal rights and remedies;
reduced protection for intellectual property rights in some countries; and
potentially adverse tax consequences, including repatriation of profits.

Any of these events could have an adverse effect on our international operations by reducing the demand for our services and 
products or decreasing the prices at which we can sell our services and products, thereby adversely affecting our financial condition 
or operating results. We may not be able to continue to operate in compliance with applicable customs, currency exchange control 
regulations, transfer pricing regulations or any other laws or regulations to which we may be subject. In addition, these laws or 
regulations may be modified in the future, and we may not be able to operate in compliance with those modifications. 

Additionally, there are ongoing concerns regarding the short- and long-term stability of the euro and its ability to serve as a single 
currency for a variety of individual countries. These concerns could lead individual countries to revert, or threaten to revert, to 
their former local currencies, which could lead to the dissolution of the euro. Should this occur, the assets we hold in a country 
that re-introduces its local currency could be significantly devalued. Furthermore, the dissolution of the euro could cause significant 
volatility and disruption to the global economy, which could impact our financial results. Finally, if it were necessary for us to 
conduct our business in additional currencies, we would be subjected to additional earnings volatility as amounts in these currencies 
are translated into U.S. dollars.

We may be exposed to liabilities under the Foreign Corrupt Practices Act, which could have a material adverse effect on our 
business. 

We are subject to compliance with various laws and regulations, including the FCPA and similar worldwide anti-bribery laws, 
which generally prohibit companies and their intermediaries from engaging in bribery or making other improper payments to 
foreign officials for the purpose of obtaining or retaining business or gaining an unfair business advantage. The FCPA also requires 
proper record keeping and characterization of such payments in our reports filed with the SEC. 

Our employees and agents are required to comply with these laws. We operate in many parts of the world that have experienced 
governmental and commercial corruption to some degree, and strict compliance with anti-bribery laws may conflict with local 
customs and practices. Foreign companies, including some that may compete with us, may not be subject to the FCPA and may 

9

follow local customs and practices. Accordingly, such companies may be more likely to engage in activities prohibited by the 
FCPA, which could have a significant adverse impact on our ability to compete for business in such countries. 

Despite our commitment to legal compliance and corporate ethics, we cannot ensure that our policies and procedures will always 
protect us from intentional, reckless or negligent acts committed by our employees or agents. Violations of these laws, or allegations 
of such violations, could disrupt our business and result in financial penalties, debarment from government contracts and other 
consequences that may have a material adverse effect on our business, financial condition or results of operations. 

In addition, our business opportunities in select geographies have been or may be adversely affected by the settlement of previously-
disclosed FCPA matter with the U.S. government in late 2013. Some countries in which we do business may also initiate their 
own reviews and impose penalties, including prohibition of our participating in or curtailment of business operations in those 
jurisdictions. We could also face third-party claims in connection with this matter or as a result of the outcome of the current or 
any future government reviews. Our disclosure, internal review and any current or future governmental review of this matter could, 
individually or in the aggregate, have a material adverse effect on our reputation and our ability to obtain new business or retain 
existing business from our current clients and potential clients, to attract and retain employees and to access the capital markets.

We may expand operations into international markets in which we may have limited experience or rely on business partners.

We continually look to expand our services and products into international markets. We have currently developed, through joint 
ventures, strategic investments, subsidiaries and branch offices, service and product offerings in more than 90 countries outside 
of the United States. As we expand into new international markets, we will have only limited experience in marketing and operating 
services and products in such markets. In other instances, we may rely on the efforts and abilities of foreign business partners in 
such markets. Certain international markets may be slower than domestic markets in adopting our services and products, and our 
operations in international markets may not develop at a rate that supports our level of investment. Further, violations of laws by 
our foreign business partners, or allegations of such violations, could disrupt our business and result in financial penalties and 
other consequences that may have a material adverse effect on our business, financial condition or results of operations.

An inability to effectively manage acquisitions, divestitures and other significant transactions successfully could harm our 
operating results, business and prospects.

As part of our business strategy, we frequently engage in discussions with third parties regarding possible investments, acquisitions, 
strategic  alliances,  joint  ventures,  divestitures  and  outsourcing  arrangements,  and  we  enter  into  agreements  relating  to  such 
transactions in order to further our business objectives. In order to pursue this strategy successfully, we must identify suitable 
candidates, successfully complete transactions, some of which may be large and complex, and manage post-closing issues such 
as the integration of acquired companies or employees. Integration and other risks of these transactions can be more pronounced 
in larger and more complicated transactions, or if multiple transactions are pursued simultaneously. If we fail to identify and 
successfully complete transactions that further our strategic objectives, we may be required to expend resources to develop products 
and technology internally. This may put us at a competitive disadvantage, and we may be adversely affected by negative market 
perceptions any of which may have a material adverse effect on our revenue, gross margin and profitability.

Integration  issues  are  complex,  time-consuming  and  expensive  and,  without  proper  planning  and  implementation,  could 
significantly disrupt our business. The challenges involved in integration include:

(cid:127) combining service and product offerings and entering into new markets in which we are not experienced;
(cid:127) convincing  customers  and  distributors  that  the  transaction  will  not  diminish  client  service  standards  or  business  focus,
preventing customers and distributors from deferring purchasing decisions or switching to other suppliers or service providers
(which could result in additional obligations to address customer uncertainty), and coordinating service, sales, marketing and
distribution efforts;

(cid:127) consolidating and rationalizing corporate information technology infrastructure, which may include multiple legacy systems

from various acquisitions and integrating software code;

(cid:127) minimizing the diversion of management attention from ongoing business concerns;
(cid:127) persuading employees  that business  cultures are compatible, maintaining employee morale  and retaining key  employees,
integrating  employees  into  our  Company,  correctly  estimating  employee  benefit  costs  and  implementing  restructuring
programs;

(cid:127) coordinating  and  combining  administrative,  service,  manufacturing,  research  and  development  and  other  operations,
subsidiaries, facilities and relationships with third parties in accordance with local laws and other obligations while maintaining
adequate standards, controls and procedures; and

(cid:127) achieving savings from supply chain and administration integration.

10

We evaluate and enter into these types of transactions on an ongoing basis. We may not fully realize all of the anticipated benefits 
of any transaction, and the time frame for achieving benefits of a transaction may depend partially upon the actions of employees, 
suppliers or other third parties. In addition, the pricing and other terms of our contracts for these transactions require us to make 
estimates and assumptions at the time we enter into these contracts, and, during the course of our due diligence, we may not identify 
all of the factors necessary to estimate costs accurately. Any increased or unexpected costs, unanticipated delays or failure to 
achieve contractual obligations could make these agreements less profitable or unprofitable.

Managing these types of transactions requires varying levels of management resources, which may divert our attention from other 
business operations. These transactions could result in significant costs and expenses and charges to earnings, including those 
related to severance pay, early retirement costs, employee benefit costs, asset impairment charges, charges from the elimination 
of duplicative facilities and contracts, in-process research and development charges, inventory adjustments, assumed litigation 
regulatory compliance and other liabilities, legal, accounting and financial advisory fees and required payments to executive 
officers and key employees under retention plans. Moreover, we could incur additional depreciation and amortization expense 
over the useful lives of certain assets acquired in connection with these transactions, and, to the extent that the value of goodwill 
or intangible assets with indefinite lives acquired in connection with a transaction becomes impaired, we may be required to incur 
additional material charges relating to the impairment of those assets. In order to complete an acquisition, we may issue common 
stock, potentially creating dilution for existing shareholders, or borrow funds, which could affect our financial condition and 
potentially our credit ratings. Any prior or future downgrades in our credit rating associated with a transaction could adversely 
affect our ability to borrow and result in more restrictive borrowing terms. In addition, our effective tax rate on an ongoing basis 
is uncertain, and such transactions could impact our effective tax rate. We also may experience risks relating to the challenges and 
costs of closing a transaction and the risk that an announced transaction may not close. As a result, any completed, pending or 
future transactions may contribute to financial results that differ from the investment community’s expectations.

We have a significant amount of long-term assets, including goodwill and other intangible assets, and any future impairment 
charges could adversely impact our results of operations.

We review long-lived assets, including property, plant and equipment and identifiable amortizing intangible assets, for impairment 
whenever changes in circumstances or events may indicate that the carrying amounts are not recoverable. If the fair value is less 
than the carrying amount of the asset, a loss is recognized for the difference. Factors which may cause an impairment of long-
lived assets include significant changes in the manner of use of these assets, negative industry or market trends, a significant 
underperformance relative to historical or projected future operating results, or a likely sale or disposal of the asset before the end 
of its estimated useful life. 

As of December 31, 2014, we had $171,974 of goodwill. We assess all existing goodwill at least annually for impairment on a 
reporting unit basis. The Company’s five reporting units are defined as Domestic and Canada, Brazil, LA, AP and EMEA. The 
techniques used in our qualitative and quantitative assessment and goodwill impairment tests incorporate a number of estimates 
and assumptions that are subject to change; although we believe these estimates and assumptions are reasonable and reflect market 
conditions forecast at the assessment date. Any changes to these assumptions and estimates due to market conditions or otherwise 
may lead to an outcome where impairment charges would be required in future periods. 

System security risks and systems integration issues could disrupt our internal operations or services provided to customers, 
and any such disruption could adversely affect revenue, increase costs, and harm our reputation and stock price.

Experienced computer programmers and hackers may be able to penetrate our network security and misappropriate our own 
confidential information or that of our customers, corrupt data, create system disruptions or cause shutdowns. A network security 
breach could be particularly harmful if it remained undetected for an extended period of time. Groups of hackers may also act in 
a coordinated manner to launch distributed denial of service attacks, or other coordinated attacks, that may cause service outages 
or other interruptions. We could incur significant expenses in addressing problems created by network security breaches, such as 
the expenses of deploying additional personnel, enhancing or implementing new protection measures, training employees or hiring 
consultants. Further, such corrective measures may later prove inadequate. Moreover, actual or perceived security vulnerabilities 
in  our  services  and  products  could  cause  significant  reputational  harm,  causing  us  to  lose  existing  or  potential  customers. 
Reputational damage could also result in diminished investor confidence. Actual or perceived vulnerabilities may also lead to 
claims against us. Although our license agreements typically contain provisions that eliminate or limit our exposure to such liability, 
there is no assurance these provisions will withstand legal challenges. We could also incur significant expenses in connection with 
customers’ system failures. 

In addition, sophisticated hardware and operating system software and applications that we produce or procure from third parties 
may contain defects in design or manufacture, including “bugs” and other problems that could unexpectedly interfere with the 
operation of the system. The costs to eliminate or alleviate security problems, viruses and bugs could be significant, and the efforts 

11

to address these problems could result in interruptions, delays or cessation of service that could impede sales, manufacturing, 
distribution or other critical functions.

Portions of our information technology infrastructure also may experience interruptions, delays or cessations of service or produce 
errors in connection with systems integration or migration work that takes place from time to time. We may not be successful in 
implementing new systems, and transitioning data and other aspects of the process could be expensive, time consuming, disruptive 
and resource-intensive. Such disruptions could adversely impact the ability to fulfill orders and interrupt other processes and, in 
addition, could adversely impact our ability to maintain effective internal control over financial reporting. Delayed sales, lower 
margins, lost customers or diminished investor confidence resulting from these disruptions could adversely affect financial results, 
stock price and reputation.

An inability to attract, retain and motivate key employees could harm current and future operations.

In order to be successful, we must attract, retain and motivate executives and other key employees, including those in managerial, 
professional,  administrative,  technical,  sales,  marketing  and  information  technology  support  positions.  We  also  must  keep 
employees  focused  on  our  strategies  and  goals.  Hiring  and  retaining  qualified  executives,  engineers  and  qualified  sales 
representatives are critical to our future, and competition for experienced employees in these areas can be intense. The failure to 
hire or loss of key employees could have a significant impact on our operations.

We may not be able to generate sufficient cash flows to fund our operations and make adequate capital investments, or to pay 
dividends.

Our cash flows from operations depend primarily on sales and service margins. To develop new service and product technologies, 
support future growth, achieve operating efficiencies and maintain service and product quality, we must make significant capital 
investments in manufacturing technology, facilities and capital equipment, research and development, and service and product 
technology. In addition to cash provided from operations, we have from time to time utilized external sources of financing. Despite 
our Diebold 2.0 strategy, depending upon general market conditions or other factors, we may not be able to generate sufficient 
cash flows to fund our operations and make adequate capital investments, or to continue to pay dividends, either in whole or in 
part.  In  addition,  any  tightening  of  the  credit  markets  may  limit  our  ability  to  obtain  alternative  sources  of  cash  to  fund  our 
operations.

New service and product developments may be unsuccessful.

We are constantly looking to develop new services and products that complement or leverage the underlying design or process 
technology of our traditional service and product offerings. We make significant investments in service and product technologies 
and anticipate expending significant resources for new software-led services and product development over the next several years. 
There can be no assurance that our service and product development efforts will be successful, that we will be able to cost effectively 
develop or manufacture these new services and products, that we will be able to successfully market these services and products 
or that margins generated from sales of these services and products will recover costs of development efforts.

An adverse determination that our services, products or manufacturing processes infringe the intellectual property rights of 
others could have a materially adverse effect on our business, operating results or financial condition.

As is common in any high technology industry, others have asserted from time to time, and may assert in the future, that our 
services, products or manufacturing processes infringe their intellectual property rights. A court determination that our services, 
products or manufacturing processes infringe the intellectual property rights of others could result in significant liability and/or 
require us to make material changes to our services, products and/or manufacturing processes. We are unable to predict the outcome 
of assertions of infringement made against us. Any of the foregoing could have a materially adverse effect on our business, operating 
results or financial condition. 

12

Changes in laws or regulations or the manner of their interpretation or enforcement could adversely impact our financial 
performance and restrict our ability to operate our business or execute our strategies.

New laws or regulations, or changes in existing laws or regulations or the manner of their interpretation or enforcement, could 
increase our cost of doing business and restrict our ability to operate our business or execute our strategies. This includes, among 
other things, the possible taxation under U.S. law of certain income from foreign operations, compliance costs and enforcement 
under the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act), and costs associated with complying 
with the Patient Protection and Affordable Care Act of 2010 and the regulations promulgated thereunder. For example, under 
Section 1502 of the Dodd-Frank Act, the SEC has adopted additional disclosure requirements related to the source of certain 
“conflict minerals” for issuers for which such “conflict minerals” are necessary to the functionality or product manufactured, or 
contracted to be manufactured, by that issuer. The metals covered by the rules include tin, tantalum, tungsten and gold, commonly 
referred to as “3TG.” Our suppliers may use some or all of these materials in their production processes. The SEC's rules require 
us to perform supply chain due diligence on every member of our supply chain, including the mine owner and operator. Global 
supply chains can have multiple layers, thus the costs of complying with these requirements could be substantial. These requirements 
may also reduce the number of suppliers who provide conflict free metals, and may affect our ability to obtain products in sufficient 
quantities or at competitive prices. Compliance costs and the unavailability of raw materials could have a material adverse effect 
on our results of operations. As another example, the customs authority in Thailand has unilaterally changed its position with 
respect to its obligations under the World Trade Organization’s International Technology Agreement (ITA), which provides duty-
free treatment for the importation of ATMs into Thailand from other member countries that have signed the ITA, which includes 
imports from the United States.   

Anti-takeover provisions could make it more difficult for a third party to acquire us.

Certain provisions of our charter documents, including provisions limiting the ability of shareholders to raise matters at a meeting 
of shareholders without giving advance notice and permitting cumulative voting, may make it more difficult for a third party to 
gain control of our Board of Directors and may have the effect of delaying or preventing changes in our control or management. 
This could have an adverse effect on the market price of our common stock. Additionally, Ohio corporate law provides that certain 
notice and informational filings and special shareholder meeting and voting procedures must be followed prior to consummation 
of a proposed “control share acquisition,” as defined in the Ohio Revised Code. Assuming compliance with the prescribed notice 
and  information  filings,  a  proposed  control  share  acquisition  may  be  made  only  if,  at  a  special  meeting  of  shareholders,  the 
acquisition is approved by both a majority of our voting power represented at the meeting and a majority of the voting power 
remaining  after  excluding  the  combined  voting  power  of  the  “interested  shares,”  as  defined  in  the  Ohio  Revised  Code. The 
application of these provisions of the Ohio Revised Code also could have the effect of delaying or preventing a change of control.

Any actions or other governmental investigations or proceedings related to or arising from the matters that resulted in our 
previous settlements could result in substantial costs to defend enforcement or other related actions that could have a materially 
adverse effect on our business, operating results or financial condition. 

The Company had previously reached an agreement in 2009 with the staff of the SEC to settle civil charges stemming from the 
staff's enforcement inquiry and an agreement with the staff of the SEC and Department of Justice to settle the FCPA review in 
2013. We  could  incur  substantial  additional  costs  to  defend  and  resolve  third-party  litigation  or  other  governmental  actions, 
investigations or proceedings arising out of, or related to, the completed investigations or these settlements. The diversion of 
resources to address issues arising out of any such third-party or governmental actions may harm our business, operating results 
and financial condition in the future. 

Our ability to maintain effective internal control over financial reporting may be insufficient to allow us to accurately report 
our financial results or prevent fraud, and this could cause our financial statements to become materially misleading and 
adversely affect the trading price of our common stock.

We require effective internal control over financial reporting in order to provide reasonable assurance with respect to our financial 
reports and to effectively prevent fraud. Internal control over financial reporting may not prevent or detect misstatements because 
of its inherent limitations, including the possibility of human error, the circumvention or overriding of controls, or fraud. Therefore, 
even effective internal controls can provide only reasonable assurance with respect to the preparation and fair presentation of 
financial statements. If we cannot provide reasonable assurance with respect to our financial statements and effectively prevent 
fraud, our financial statements could become materially misleading, which could adversely affect the trading price of our common 
stock.

Management identified previous control deficiencies during 2013 and 2012 that were disclosed as material weaknesses. These 
material weaknesses have been remediated as of December 31, 2014. See Item 9A. Controls and Procedures in this annual report 
on Form 10-K for additional details. 

13

If we are not able to maintain the adequacy of our internal control over financial reporting, including any failure to implement 
required new or improved controls, or if we experience difficulties in their implementation, our business, financial condition and 
operating results could be harmed. Any material weakness could affect investor confidence in the accuracy and completeness of 
our financial statements. As a result, our ability to obtain any additional financing, or additional financing on favorable terms, 
could be materially and adversely affected. This, in turn, could materially and adversely affect our business, financial condition 
and the market value of our securities and require us to incur additional costs to improve our internal control systems and procedures. 
In addition, perceptions of our Company among customers, lenders, investors, securities analysts and others could also be adversely 
affected.

We can give no assurances that any additional material weaknesses will not arise in the future due to our failure to implement and 
maintain  adequate  internal  control  over  financial  reporting.  In  addition,  although  we  have  been  successful  historically  in 
strengthening our controls and procedures, those controls and procedures may not be adequate to prevent or identify irregularities 
or ensure the fair presentation of our financial statements included in our periodic reports filed with the SEC.

Low investment performance by our domestic pension plan assets may result in an increase to our net pension liability and 
expense, which may require us to fund a portion of our pension obligations and divert funds from other potential uses.

We  sponsor  several  defined  benefit  pension  plans  that  cover  certain  eligible  employees.  Our  pension  expense  and  required 
contributions to our pension plans are directly affected by the value of plan assets, the projected rate of return on plan assets, the 
actual rate of return on plan assets and the actuarial assumptions we use to measure the defined benefit pension plan obligations.

A significant market downturn could occur in future periods resulting in a decline in the funded status of our pension plans and 
actual asset returns to be below the assumed rate of return used to determine pension expense. If return on plan assets in future 
periods perform below expectations, future pension expense will increase. Further, as a result of global economic instability in 
recent years, our pension plan investment portfolio has been volatile.

We establish the discount rate used to determine the present value of the projected and accumulated benefit obligations at the end 
of each year based upon the available market rates for high quality, fixed income investments. We match the projected cash flows 
of our pension plans against those generated by high-quality corporate bonds. The yield of the resulting bond portfolio provides 
a basis for the selected discount rate. An increase in the discount rate would reduce the future pension expense and, conversely, a 
decrease in the discount rate would increase the future pension expense.

Based  on  current  guidelines,  assumptions  and  estimates,  including  investment  returns  and  interest  rates,  we  plan  to  make 
contributions of  $18,648 to our pension plans in 2015. Changes in the current assumptions and estimates could result in contributions 
in years beyond 2015 that are greater than the projected 2015 contributions required. We cannot predict whether changing market 
or economic conditions, regulatory changes or other factors will further increase our pension expenses or funding obligations, 
diverting funds we would otherwise apply to other uses.

Our businesses are subject to inherent risks, some for which we maintain third-party insurance and some for which we self-
insure. We may incur losses and be subject to liability claims that could have a material adverse effect on our financial condition, 
results of operations or cash flows.

We maintain insurance policies that provide limited coverage for some, but not all, of the potential risks and liabilities associated 
with our businesses. The policies are subject to deductibles and exclusions that result in our retention of a level of risk on a self-
insurance basis. For some risks, we may not obtain insurance if we believe the cost of available insurance is excessive relative to 
the  risks  presented. As  a  result  of  market  conditions,  premiums  and  deductibles  for  certain  insurance  policies  can  increase 
substantially, and in some instances, certain insurance may become unavailable or available only for reduced amounts of coverage. 
As a result, we may not be able to renew our existing insurance policies or procure other desirable insurance on commercially 
reasonable terms, if at all. Even where insurance coverage applies, insurers may contest their obligations to make payments. Our 
financial condition, results of operations and cash flows could be materially and adversely affected by losses and liabilities from 
un-insured or under-insured events, as well as by delays in the payment of insurance proceeds, or the failure by insurers to make 
payments. We also may incur costs and liabilities resulting from claims for damages to property or injury to persons arising from 
our operations. 

Our assumptions used to determine our self-insurance liability could be wrong and materially impact our business.

We evaluate our self-insurance liability based on historical claims experience, demographic factors, severity factors and other 
actuarial assumptions. However, if future occurrences and claims differ from these assumptions and historical trends, our business, 
financial results and financial condition could be materially impacted by claims and other expenses.

14

ITEM 1B: UNRESOLVED STAFF COMMENTS

None. 

ITEM 2: PROPERTIES

The Company's corporate offices are located in North Canton, Ohio. Within NA, the Company leases manufacturing facilities in 
Greensboro, North Carolina and has selling, service and administrative offices throughout the United States and Canada. AP owns 
and operates manufacturing facilities in China and India and selling, service and administrative offices in the following locations: 
Australia, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Taiwan, Thailand, Singapore and Vietnam.  EMEA owns 
or leases and operates manufacturing facilities in Belgium and Hungary and has selling, service and administrative offices in the 
following locations: Austria, Denmark, Belgium, France, Germany, Hungary, Italy, Kazakhstan, Luxembourg, Morocco, Namibia, 
Netherlands, Poland, Portugal, Russia, South Africa, Spain, Switzerland, Turkey, Uganda, the United Arab Emirates and the United 
Kingdom. LA has selling, service and administrative offices in the following locations: Barbados, Belize, Bolivia, Chile, Colombia, 
Costa  Rica,  Dominican  Republic,  Ecuador,  El  Salvador,  Guatemala,  Haiti,  Honduras,  Jamaica,  Mexico,  Nicaragua,  Panama, 
Paraguay,  Peru,  Uruguay  and  Venezuela.  Brazil  owns  and  operates  manufacturing  facilities  and  has  selling,  service  and 
administrative offices throughout the country. The Company leases a majority of the selling, service and administrative offices 
under operating lease agreements.

The Company considers that its properties are generally in good condition, are well maintained, and are generally suitable and 
adequate to carry on the Company's business.

15

ITEM 3: LEGAL PROCEEDINGS
(dollars in thousands)

At December 31, 2014, the Company was a party to several lawsuits that were incurred in the normal course of business, none of 
which individually or in the aggregate is considered material by management in relation to the Company's financial position or 
results of operations. In addition, the Company has indemnification obligations with certain former employees and costs associated 
with these indemnifications are expensed as incurred. In management's opinion, the Company's consolidated financial statements 
would not be materially affected by the outcome of those legal proceedings, commitments, or asserted claims.

In addition to the routine legal proceedings noted above, the Company was a party to the legal proceedings described below at
December 31, 2014:

Indirect Tax Contingencies

The Company accrues non income-tax liabilities for indirect tax matters when management believes that a loss is probable and 
the amounts can be reasonably estimated, while contingent gains are recognized only when realized. In the event any losses are 
sustained  in  excess  of  accruals,  they  are  charged  against  income.  In  evaluating  indirect  tax  matters,  management  takes  into 
consideration factors such as historical experience with matters of similar nature, specific facts and circumstances, and the likelihood 
of prevailing. Management evaluates and updates accruals as matters progress over time. It is reasonably possible that some of 
the matters for which accruals have not been established could be decided unfavorably to the Company and could require recognizing 
future expenditures. Also, statutes of limitations could expire without the Company paying the taxes for matters for which accruals 
have been established, which could result in the recognition of future gains upon reversal of these accruals at that time. 

At December 31, 2014, the Company was a party to several routine indirect tax claims from various taxing authorities globally 
that were incurred in the normal course of business, none of which individually or in the aggregate is considered material by 
management in relation to the Company’s financial position or results of operations. In management’s opinion, the consolidated 
financial statements would not be materially affected by the outcome of these indirect tax claims and/or proceedings or asserted 
claims.

In addition to these routine indirect tax matters, the Company was a party to the proceedings described below:

In August  2012,  one  of  the  Company's  Brazilian  subsidiaries  was  notified  of  a  tax  assessment  of  approximately  R$270,000, 
including  penalties  and  interest,  regarding  certain  Brazilian  federal  indirect  taxes  (Industrialized  Products  Tax,  Import  Tax, 
Programa de Integração Social and Contribution to Social Security Financing) for 2008 and 2009. The assessment alleges improper 
importation of certain components into Brazil's free trade zone that would nullify certain indirect tax incentives. On September 
10,  2012,  the  Company  filed  its  administrative  defenses  with  the  tax  authorities.  This  proceeding  is  currently  pending  an 
administrative level decision, which could negatively impact Brazilian federal indirect taxes in other years that remain open under 
statute. It is reasonably possible that the Company could be required to pay taxes, penalties and interest related to this matter, 
which could be material to the Company's consolidated financial statements. 

In response to an order by the administrative court, the tax inspector provided further analysis with respect to the initial assessment 
in December 2013, which has now been accepted by the initial administrative court, that indicates a potential exposure that is 
significantly lower than the initial tax assessment received in August 2012. However, this matter remains subject to ongoing 
administrative proceedings and appeals. Accordingly, the Company cannot provide any assurance that its exposure pursuant to 
the  initial  assessment  will  be  lowered  significantly  or  at  all.  The  Company  continues  to  defend  itself  in  the  administrative 
proceedings.

In connection with the Brazilian indirect tax assessment, in May 2013, the SEC requested that the Company retain certain documents 
and produce certain records relating to the assessment, to which the Company complied. However, in September 2014, the Company 
was notified by the SEC that it had closed its inquiry relating to the assessment.

In addition, the Company is challenging customs rulings in Thailand seeking to retroactively collect customs duties on previous 
imports  of  ATMs.  Management  believes  that  the  customs  authority’s  attempt  to  retroactively  assess  customs  duties  is  in 
contravention of World Trade Organization agreements and, accordingly, is challenging the rulings. The matters are currently in 
the appeals process and management continues to believe that the Company has a valid legal position in these appeals. Accordingly, 
the Company has not accrued any amount for this contingency; however, the Company cannot provide any assurance that it will 
not ultimately be subject to a retroactive assessment. 

16

At December 31, 2014 and 2013, the Company had an accrual of approximately $12,500 and $20,750, respectively, related to the 
Brazilian indirect tax matter disclosed above. The reduction in the accrual is due to the expiration of the statute of limitations 
related to years subject to audit and foreign currency fluctuations.

A loss contingency is reasonably possible if it has a more than remote but less than probable chance of occurring. Although 
management believes the Company has valid defenses with respect to its indirect tax positions, it is reasonably possible that a loss 
could occur in excess of the estimated accrual, for which the Company estimated the aggregate risk at December 31, 2014 to be 
up to approximately $229,700 for its material indirect tax matters, of which approximately $175,600 and $26,000, respectively, 
relates to the Brazilian indirect tax matter and Thailand customs matter disclosed above. The aggregate risk related to indirect 
taxes is adjusted as the applicable statutes of limitations expire.

Legal Contingencies

At December 31, 2014, the Company was a party to several lawsuits that were incurred in the normal course of business, none of 
which individually or in the aggregate is considered material by management in relation to the Company’s financial position or 
results of operations. In addition, the Company has indemnification obligations with certain former employees, and costs associated 
with these indemnifications are expensed as incurred. In management’s opinion, the Company's consolidated financial statements 
would not be materially affected by the outcome of these legal proceedings, commitments or asserted claims.

ITEM 4: MINE SAFETY DISCLOSURES

Not applicable.

17

PART II

ITEM 5: MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 
PURCHASES OF EQUITY SECURITIES

The common shares of the Company are listed on the New York Stock Exchange with a symbol of “DBD.” The price ranges of 
common shares of the Company for the periods indicated below are as follows:

1st Quarter
2nd Quarter
3rd Quarter
4th Quarter
Full Year

2014

2013

2012

High

Low

High

Low

High

Low

$
$
$
$
$

40.78
41.45
40.90
38.67
41.45

$
$
$
$
$

32.05
36.20
35.00
32.31
32.05

$
$
$
$
$

33.30
33.95
35.40
34.44
35.40

$
$
$
$
$

27.59
28.26
27.89
28.88
27.59

$
$
$
$
$

40.38
42.93
38.49
34.33
42.93

$
$
$
$
$

29.21
35.03
31.48
27.66
27.66

There were 62,419 shareholders of the Company at December 31, 2014, which includes an estimated number of shareholders who 
have shares held in their accounts by banks, brokers, and trustees for benefit plans and the agent for the dividend reinvestment 
plan.

On the basis of amounts paid and declared quarterly, the annualized dividends per share were $1.15, $1.15 and $1.14 in 2014, 
2013 and 2012, respectively.

Information concerning the Company’s share repurchases made during the fourth quarter of 2014:

Period

October
November
December
Total

Total Number
of Shares
Purchased (1)
1,834
114
174
2,122

Average Price
Paid Per Share
35.01
$
28.99
38.65
34.99

$

Total Number of
Shares Purchased as
Part of Publicly
Announced Plans

—
—
—
—

Maximum Number
of Shares that May
Yet Be Purchased
Under the Plans (2)
2,426,177
2,426,177
2,426,177

(1)  All shares were surrendered or deemed surrendered to the Company in connection with the Company’s stock-based compensation plans.

(2)  The total number of shares repurchased as part of the publicly announced share repurchase plan was 13,450,772 as of December 31, 2014. The plan was 
approved by the Board of Directors in April 1997. The Company may purchase shares from time to time in open market purchases or privately negotiated 
transactions. The Company may make all or part of the purchases pursuant to accelerated share repurchases or Rule 10b5-1 plans. The plan has no expiration 
date. The following table provides a summary of Board of Director approvals to repurchase the Company's outstanding common shares:

Total Number of Shares 
Approved for Repurchase

1997

2004

2005

2007

2011

2012

2,000,000

2,000,000

6,000,000

2,000,000

1,876,949

2,000,000

15,876,949

18

PERFORMANCE GRAPH

The graph below compares the cumulative five-year total return provided to shareholders of the Company's common shares relative 
to the cumulative total returns of the S&P 500 index, the S&P Midcap 400 index and two customized peer groups. An investment 
of $100 (with reinvestment of all dividends) is assumed to have been made in our common shares, in each index and in each of 
the peer groups on December 31, 2009 and its relative performance is tracked through December 31, 2014.

(1)   There are twenty-five companies included in the company's first customized peer group, which are: Actuant Corp., Benchmark Electronics Inc., Brady Corp., 
Brink's Co., Convergys Corp., DTS Inc., Fidelity National Information Services Inc., Fiserv Inc., Flowserve Corp., Global Payments Inc., Harris Corp., 
International Game Technology, Intuit Inc., Lexmark International Inc., Logitech International Sa., Mettler-Toledo International Inc., NCR Corp., Outerwall 
Inc., Pitney Bowes Inc., Sensata Technologies Holding NV, SPX Corp., Timken Co., Unisys Corp., Western Union Co. and Woodward Inc.

(2)   The twenty-five companies included in the company's second customized peer group are: Actuant Corp., Allegion Plc, Benchmark Electronics Inc., Brady 
Corp., Brink's Co., Convergys Corp., DTS Inc., Fidelity National Information Services Inc., Fiserv Inc., Global Payments Inc., Harris Corp, International 
Game Technology, Intuit Inc., Lexmark International Inc., Logitech International Sa, Mettler-Toledo International Inc., NCR Corp., Netapp Inc., Outerwall 
Inc., Pitney Bowes Inc., Sensata Technologies Holding NV, Timken Co., Unisys Corp., Western Union Co. and Woodward Inc.

19

ITEM 6: SELECTED FINANCIAL DATA

The following table should be read in conjunction with “Part II - Item 7 - Management’s Discussion and Analysis of Financial Condition 
and Results of Operations” and “Part II - Item 8 - Financial Statements and Supplementary Data” of this Form 10-K. 

Year Ended December 31,

2014

2013

2012

2011

2010

(in millions, except per share data)

Results of operations

Net sales

Cost of sales

Gross profit

Amounts attributable to Diebold, Incorporated

Income (loss) from continuing operations, net of tax

(Loss) income from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated

Basic earnings (loss) per common share

Income (loss) from continuing operations, net of tax

(Loss) income from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated

Diluted earnings (loss) per common share

Income (loss) from continuing operations, net of tax

(Loss) income from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated

Number of weighted-average shares outstanding

Basic shares

Diluted shares

Dividends

Common dividends paid

Common dividends paid per share

Consolidated balance sheet data (as of period end)

Current assets

Current liabilities

Net working capital

Property, plant and equipment, net
Total long-term liabilities

Total assets

Total equity

$

$

$

$

$

$

$

$

$

$

$

$

$

$
$

$

$

2,857

2,217

640

$

$

(182) $

—

(182) $

(2.85) $

—

(2.85) $

(2.85) $

—

(2.85) $

64

64

74

1.15

1,555

894

661

161
669

2,183

621

$

$

$

$

$

$
$

$

$

2,992

2,262

730

77

(3)

74

1.22

(0.05)

1.17

1.20

(0.05)

1.15

63

64

73

1.14

1,815

857

958

184
909

2,593

827

$

$

$

$

$

$

$

$

$

$

$

$

$

$
$

$

$

2,836

2,105

731

143

1

144

2.23

0.01

2.24

2.21

0.01

2.22

64

65

73

1.12

1,732

838

894

193
835

2,517

844

$

$

$

$

$

$

$

$

$

$

$

$

$

$
$

$

$

2,824

2,109

715

(25)
1
(24)

(0.37)
—
(0.37)

(0.37)
—
(0.37)

66

66

72

1.08

1,714

823

891

203
720

2,520

977

$

$

$

$

$

$

$

$

$

$

$

$

$

$
$

$

$

3,051

2,272

779

114

—

114

1.77

—

1.77

1.76

—

1.76

65

65

75

1.15

1,656

1,028

628

170
760

2,342

555

20

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

ITEM 7: MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS

OVERVIEW

Management’s discussion and analysis should be read in conjunction with the consolidated financial statements and accompanying 
notes that appear elsewhere in this annual report on Form 10-K.

Introduction

Diebold, Incorporated and its subsidiaries (collectively, the Company) is a global leader in providing financial self-service (FSS) 
delivery, integrated services and software, and security systems to primarily the financial, commercial, retail and other markets. 
Founded in 1859, the Company currently has approximately 16,000 employees with business in more than 90 countries worldwide. 
The Company unveiled its multi-year turnaround strategy, Diebold 2.0, at the Investment Community Conference in November 
2013.  The objective of Diebold 2.0 is to transform the Company into a world-class, services-led and software enabled company, 
supported by innovative hardware, that automates the way people connect with their money.  The turnaround strategy will follow 
a “Crawl, Walk, Run” approach, which includes stabilizing the core business operations in the “Crawl” phase and building the 
foundation for future growth in the “Walk” and “Run” phases.  The company is nearing the completion of the “Crawl” phase and 
expects to transition to “Walk” in the second half of 2015.  Four core pillars provide the Company a clear path toward reaching 
this multi-year objective:

(cid:127)

(cid:127)

(cid:127)

(cid:127)

Reduce its cost structure and improve its near-term delivery and execution.

Generate increased free cash flow in order to fund the investments necessary to drive profitable growth, while preserving
the ability to return value to shareholders in the form of reliable dividends and, as appropriate, share repurchases.

Attract and retain the talent necessary to drive innovation and the focused execution of the transformation strategy.

Return the Company to a sustainable, profitable growth trajectory.

The Company sees opportunities to leverage its capabilities in services, software and innovation to meet the needs of its rapidly 
evolving markets. The Company has sharpened its focus on executing its core strategies in FSS and electronic security. This 
includes  making  the  appropriate  investments  to  deliver  growth  within  these  areas,  especially  in  research,  development  and 
engineering.  In  addition,  the  Company  remains  committed  to  a  disciplined  risk  assessment  process,  focused  on  proactively 
identifying and mitigating potential risks to the Company's continued success.

Net income (loss) attributable to Diebold, Incorporated for the year ended December 31, 2014 was $114,417, or $1.76 per share, 
an increase of $296,022, or $4.61 per share from the year ended December 31, 2013. Total revenue for the year ended December 31, 
2014 was $3,051,053, an increase of $193,562 from the year ended December 31, 2013. 

The year ended December 31, 2014 included a $13,709 pre-tax gain from the sale of the Company's Diebold Eras, Incorporated 
(Eras) subsidiary. Cryptera A/S (Cryptera) was acquired for a purchase price of approximately $13,000 and is included in the 
Europe, Middle East and Africa (EMEA) segment within the Company' s consolidated financial statements from July 1, 2014, the 
date of acquisition. Pre-tax restructuring charges of $11,872 related to the  Company's multi-year realignment plan were also 
included in the year ended December 31, 2014.

The year ended December 31, 2013 included a $67,593 pre-tax non-cash pension charge related to the voluntary early retirement 
program, a $70,000 pre-tax goodwill impairment charge, $57,015 of pre-tax restructuring charges related to the Company's multi-
year realignment plan, including $31,282 related to the voluntary early retirement program, $28,000 of additional pre-tax  losses 
related to the settlement of the global Foreign Corrupt Practices Act (FCPA) investigation, a $17,245 pre-tax net charge related 
to settlement of the securities class action, and $9,300 of pre-tax executive severance. Internationally, improvement was driven 
by higher FSS sales in AP and EMEA combined with security sales growth in Brazil, mainly due to the GAS Tecnologia (GAS) 
acquisition in Brazil. These increases were partially offset by a reduction in election systems and lottery sales in Brazil as well as 
a decline in FSS volume for LA. Additionally, the 2013 results were significantly impacted by a higher tax rate, which is a result 
of tax expense related to the repatriation of previously undistributed earnings and the establishment of a valuation allowance on 
certain Brazil deferred tax assets.

21

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Diebold 2.0 - Turnaround Strategy 

Diebold 2.0 is built on four core pillars: cost, cash, talent and growth. Underpinned by the four core pillars, the turnaround strategy 
encompasses eight specific actions to achieve top-tier performance and generate sustainable, profitable growth. 
Eight-Point Program:

1. Establish a Competitive Cost Structure

Reducing the Company’s fixed cost envelope and driving operational rigor is fundamental. The multi-year transformation
plan launched in 2013 will drive efficiency while reducing general and administrative costs and the cost of goods sold.
As a result of the Company's transformation efforts, gross margin improved over 300 basis points compared to the prior
year. In December 2014, the Company announced the extension of its cost savings plan into 2016 and 2017.

2. Drive Sustainable Improvement in Cash Flow

The Company is committed to improving cash generation in order to increase shareholder value and fuel the investments
necessary to grow the business. An emphasis on working capital improvements and cash generation extends beyond the
finance organization into our operations across all regions. For 2014, we were able to exceed our expectations for the
year, generating approximately $125,000 in free cash flow, which is up approximately 40 percent year-over-year.

3.

Improve Sales Effectiveness

The Company’s sales teams must enhance skills, tools and coverage to reach more prospects more effectively. For example,
the global deployment of Salesforce.com will enhance the ability to plan, forecast and allocate resources more productively.
In 2014, we were able to implement Salesforce.com across our regions and ended the year with total product backlog up
approximately 3 percent on a constant currency basis.

4.

Increase Speed and Agility

Streamlining the management structure will drive greater accountability, accelerate decision-making and facilitate the
transition to a global business. Change is being viewed as an enabler of progress throughout the organization. Product
development has been accelerated, as evidenced by the number of innovative solutions we were able to bring to market
in 2014, such as our responsive banking concept and ActivEdge™ secure card reader.

5.

Instill a Winning Culture Grounded in Execution
The message being driven to every member of the organization: The Company is not merely to participate in a market,
but to succeed, and win through a culture built upon accountability and execution. As an example, the Company has taken
steps to better align targets and employee compensation with Company performance. Under this structure, Diebold has
recruited top leadership talent to the organization, which will help drive the transformation going forward.

6. Collaborate With Customers and Partners to Drive Innovative Solutions

The Company must accelerate new ideas through teamwork with capable partners and collaboration with customers. For
example, the Company rolled out a number of innovative solutions over the past 12 months, which include the ActivEdge™
secure card reader, the responsive banking concept and the world’s greenest automated teller machine (ATM), as well as
launched its new ATM product platform.

7. Further Leverage Services and Software

The Company expects the size and importance of its software stack to increase, and our expertise in services and system
integration to be a key differentiator in the market. The objective is to further expand the percentage of sales derived
from services and software, which is expected to exceed 60 percent during the transformation. For 2014, services and
software comprised approximately 55 percent of the Company’s total revenue and we were able to expand our value-
added services footprint with notable wins across the globe.

8. Generate Long-Term, Profitable Growth

The  seven  actions  defined  above  are  designed  to  put  the  Company  on  a  sustainable,  profitable  growth  trajectory. A 
commitment  to  operational  rigor,  improved  analytics  and  data-driven  decision-making  is  expected  to  position  the
Company to benefit from secular trends in outsourcing and mobility, expand its electronic security business and drive
both organic and inorganic growth.

As  part  of  the  transformation,  the  Company  engaged Accenture  LLP  (Accenture)  to  provide  finance  and  accounting,  human 
resources  and  procurement  business  process  outsourcing  services.  The  Company's  multi-year  outsourcing  agreement  with 
Accenture focuses on creating one global delivery model that enhances the quality, controls and efficiency of the Company’s 
integrated global business processes. The Company plans to utilize Accenture’s industry leading practices, technologies and global 

22

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

delivery network to  establish more synchronized operational controls, improve operational transparency,  lower spending  and 
reduce costs. 

Solutions

The Company leverages its strong base of maintenance and advanced services to deliver comprehensive managed services. Banks 
are continuously being challenged to reduce costs while increasing operational efficiencies. Through outsourced services, banks 
entrust the management of their ATM and security operations to the Company, allowing their staffs to focus on core competencies. 
Furthermore, the Company's managed services offering provides banks and credit unions with the leading-edge technology they 
need to stay competitive in the marketplace. As a leader in outsourcing services, the Company is poised to capitalize on the secular 
outsourcing trends in the marketplace.

Another demand driver in the global ATM marketplace is branch automation. The concept is to help financial institutions reduce 
their costs by migrating routine transactions, typically done inside the branch, to lower-cost automated channels, including the 
ATM, as well as adding convenience and additional security for the banks' customers. One area of branch automation that continues 
to gain traction is deposit automation. Among the largest U.S. national banks, there has been extensive deployment of deposit 
automation-enabled terminals. Today, approximately 30 percent of ATMs globally are configured for automated deposits.

Another solution the Company offers as part of its branch automation efforts is Concierge Video Services™, most recently launched 
in North America. The solution provides consumers with on-demand access to bank call center representatives right at the ATM 
for  sales  or  bank  account  maintenance  support.  In  addition  to  delivering  a  personal  touch  outside  of  regular  business  hours, 
Concierge  Video  Services™  ultimately  assists  financial  institutions  by  maximizing  operational  efficiencies,  improving  the 
consumer experience and enhancing the overall consumer relationship.

Mobile integration is another emerging trend in the FSS space, as consumers look for multiple ways to interact with their financial 
institutions.  In  July  2013,  Diebold  introduced  its  cardless  Mobile  Cash Access  solution,  which  allows  consumers  to  stage  a 
transaction with their mobile device and complete it at the ATM without the need for a card. This capability provides consumers 
with a more convenient and secure option, while giving financial institutions the opportunity to offer their own branded mobile 
wallet solution.

A new technology that enhances security for customers is Diebold’s ActivEdge™ secure card reader. This is the ATM industry's 
first complete anti-skimming card reader that prevents all known forms of skimming, the most prevalent type of ATM crime, as 
well as other forms of ATM fraud. ActivEdge™ can help financial institutions avoid skimming-related fraud losses which, according 
to the ATM Industry Association, total more than $2 billion annually worldwide. ActivEdge™ requires users to insert cards into 
the reader via the long edge, instead of the traditional short edge. We believe by shifting a card's angle 90 degrees, ActivEdge™ 
prevents modern skimming devices from reading the card's full magnetic strip, eliminating the devices' ability to steal card data.

Another opportunity for a successful managed services approach relates to security challenges and the systems to address them, 
which have grown increasingly complex. This has created a strong business case among financial institutions and commercial 
customers for managed services, particularly in the areas of monitoring, services and software management. Today, the Company 
is focusing its expertise on the financial and commercial sectors, with a dedicated effort to secure large, complex and technologically 
demanding projects. The Company has customer-focused teams that possess high levels of logical and enterprise security expertise 
that are required in this business. The Company is also leveraging best practices and some of the best talent to continue building 
upon its security managed service business. 

As it relates to security, the Company introduced a new online security management tool in North America, called SecureStat®, 
that streamlines how customers manage their security operations. At the core of the solution is a personalized dashboard that 
utilizes customizable, distinct widgets to provide a snapshot of a user's entire security platform, including locations, security 
systems and devices. In addition, SecureStat® can unify security services and disparate systems, while providing a single interface 
for real-time administration of security operations across an enterprise. SecureStat® is a great example of the software-driven 
platforms the Company is investing in to strengthen its services offering and differentiate itself in the marketplace.

Moving forward, the Company intends to create shareholder value by leveraging the opportunities it sees within the area of branch 
automation, growing its services, outsourcing and software capabilities, further building out its electronic security business and 

23

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

taking advantage of key commercial trends around the world. Many opportunities lie ahead, and the Company will continue to 
invest in developing new services, software and security solutions that align with the needs of its core markets.

Multi-Year Transformation Plan 

The Company is committed to its multi-year transformation plan aimed at establishing a competitive cost structure throughout 
the organization.  The Company has identified targeted savings of $200,000 that are expected to be fully realized by the end of 
2017 and plans to reinvest a portion of the savings, approximately 50 percent, to drive long-term growth. Areas of reinvestment 
include: research and development of innovative new customer solutions; improving and updating the Company's information 
technology systems and infrastructure; transforming the general and administrative back-office functions; and strengthening sales 
coverage and marketing, processes and tools. In addition, some of the savings should offset price erosion, wage inflation in emerging 
markets  and  volatile  commodity  prices  in  the  Company’s  core  business.  Given  these  factors,  the  Company  anticipates  that 
approximately 50 percent of the savings will positively impact operating profit. In addition to the cost savings impact, the Company 
expects that the plan will enhance its competitive position by focusing on globalizing the Company's service organization, creating 
a  unified  center-led  global  organization  for  research  and  development  as  well  as  transforming  the  Company's  general  and 
administrative cost structure. Restructuring charges associated with the multi-year realignment plan were $11,872 and $57,015 
for  2014  and  2013,  respectively,  primarily  related  to  severance  costs  of  employees  due  to  the  Company's  business  process 
outsourcing initiative with Accenture. 

Business Drivers

The business drivers of the Company's future performance include, but are not limited to:

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

timing of self-service equipment upgrades and/or replacement cycles, including deposit automation in mature markets such
as the United States;

demand for products and solutions related to bank branch transformation opportunities;

demand for services, including outsourcing and managed services;

demand for security products and services for the financial and commercial sectors; and

high levels of deployment growth for new self-service products in emerging markets, such as AP.

24

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

The table below presents the changes in comparative financial data for the years ended December 31, 2014, 2013 and 2012. 
Comments on significant year-to-year fluctuations follow the table. The following discussion should be read in conjunction with 
the consolidated financial statements and the accompanying notes that appear elsewhere in this annual report on Form 10-K.

Net sales
Services
Products

Cost of sales
Services
Products

Gross profit
Selling and administrative expense
Research, development and
 engineering expense
Impairment of assets
Gain on sale of assets, net

Operating profit (loss)
Other (expense) income, net

Income (loss) from continuing
 operations before taxes
Income tax expense
Income (loss) from continuing
 operations

Loss from discontinued
 operations, net of tax
Net income (loss)
Net income attributable to
 noncontrolling interests

$ 1,637,622
1,413,431
3,051,053

1,147,363
1,124,340
2,271,703
779,350
515,551

93,617
2,123
(12,888)
598,403
180,947
(10,358)

170,589
53,570

117,019

—
117,019

2,602

Net income (loss) attributable to
 Diebold, Incorporated

$

114,417

Amounts attributable to Diebold, Incorporated

Income (loss) from continuing
 operations, net of tax

$

114,417

Loss from discontinued
 operations, net of tax

—

Net income (loss) attributable to
 Diebold, Incorporated

$

114,417

2014

% of
Net
Sales

53.7
46.3
100.0

37.6
36.9
74.5
25.5
16.9

3.1
0.1
(0.4)
19.6
5.9
(0.3)

5.6
1.8

3.8

—
3.8

—

3.8

3.8

—

3.8

Year ended December 31,

2013

 % of
Net
Sales

57.3
42.7
100.0

42.8
34.8
77.6
22.4
20.9

3.2
2.5
(0.1)
26.5
(4.1)
(0.1)

(4.2)
2.0

$ 1,637,056
1,220,435
2,857,491

1,222,675
994,460
2,217,135
640,356
596,694

92,315
72,017
(2,410)
758,616
(118,260)
(1,547)

(119,807)
56,715

(176,522)

(6.2)

2012

$ 1,626,521
1,365,172
2,991,693

1,215,673
1,046,400
2,262,073
729,620
527,729

85,881
15,783
(1,202)
628,191
101,429
9,466

110,895
28,225

82,670

 % of
Net
Sales

54.4
45.6
100.0

40.6
35.0
75.6
24.4
17.6

2.9
0.5
—
21.0
3.4
0.3

3.7
0.9

2.8

%
Change

0.6
(10.6)
(4.5)

0.6
(5.0)
(2.0)
(12.2)
13.1

7.5
—
—
20.8
—
—

—
—

—

—
(176,522)

—
(6.2)

(100.0)
—

(3,125)
79,545

(0.1)
2.7

%
Change

—
15.8
6.8

(6.2)
13.1
2.5
21.7
(13.6)

1.4
(97.1)
—
(21.1)
—
—

—
(5.5)

—

—
—

(48.8)

5,083

0.2

(14.5)

5,942

—

$

(181,605)

(6.4)

—

$

73,603

0.2

2.5

$

(181,605)

(6.4)

$

76,728

2.6

—

—

(3,125)

(0.1)

$

(181,605)

(6.4)

$

73,603

2.5

25

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

RESULTS OF OPERATIONS

2014 comparison with 2013 

Net Sales

The following table represents information regarding our net sales for the years ended December 31:

Total financial self-service

Total security

Total financial self-service & security

Brazil other

Total net sales

2014

2013

$ Change

% Change

$

2,197,854

$

2,166,569

$

628,043

2,825,897

225,156

618,889

2,785,458

72,033

$

3,051,053

$

2,857,491

$

31,285

9,154

40,439

153,123

193,562

1.4

1.5

1.5

—

6.8

The increase in FSS sales included a net unfavorable currency impact of $53,181 or 2.6 percent, of which 43 percent related to 
the Brazilian real. The following segment results include the impact of foreign currency. NA FSS sales decreased $17,247 or 2.0 
percent primarily from lower volume within the U.S. national bank business partially offset by improvement between years in the 
U.S. regional bank space and Canada. AP FSS sales increased $19,671 or 4.3 percent primarily due to growth in India, China and 
the Philippines partially offset by a decline in Indonesia due to a large order in the prior year. EMEA FSS sales increased $59,571 
or 16.5 percent with the main drivers being growth in Western Europe, higher volume in Africa and the acquisition of Cryptera. 
LA FSS sales were flat compared to the prior year as a decline in Colombia coupled with a decrease in Venezuela resulting from 
the currency control policy of the Venezuelan government were offset by higher volume in Mexico and a net gain in the rest of 
the region. Brazil FSS sales decreased $29,491 or 10.9 percent due to lower product sales volume.

Security sales increased due to growth in the electronic security business, which was partially offset by a decline in the physical 
security business. From a regional perspective, the increase in total security sales resulted primarily from growth in NA.

Brazil other increased due to lottery sales volume combined with the favorable impact of deliveries of information technology 
(IT) equipment to the education ministry primarily in the first quarter of 2014, which are not expected to recur in 2015, offset in 
part by a decrease in election systems sales.

Gross Profit

The following table represents information regarding our gross profit for the years ended December 31:

Gross profit - services
Gross profit - products
Total gross profit

Gross margin - services
Gross margin - products
Total gross margin

2014
490,259
289,091
779,350

$

$

2013
414,381
225,975
640,356

$

$

$

$

$ Change

75,878
63,116
138,994

% Change
18.3
27.9
21.7

29.9%
20.5%
25.5%

25.3%
18.5%
22.4%

The increase in service gross margin was primarily driven by NA, which benefited from lower employee-related expense associated 
with restructuring initiatives implemented as part of the Company’s service transformation efforts, including the ongoing benefit 
from its pension freeze and voluntary early retirement program. Total service gross margin in 2014 compared to the prior year 
was also favorably impacted by margin improvement in Brazil. Total service gross profit in 2014 and 2013 included restructuring 
charges of $1,398 and $27,107, respectively.

The increase in product gross margin resulted from margin improvements in each international region. LA was a strong contributor 
as the Company benefited from certain contractual provisions in Venezuela that settled in the year ended December 31, 2014. 

26

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

EMEA was also a contributor largely due to higher volume. Total product gross profit in 2014 included a non-routine benefit of 
$5,821 and 2013 included non-routine expense of $819, both of which were related to Brazil indirect tax.

Operating Expenses

The following table represents information regarding our operating expenses for the years ended December 31:

2014

2013

$ Change

Selling and administrative expense
Research, development and engineering expense
Impairment of assets
Gain on sale of assets, net
Total operating expenses

$

$

515,551
93,617
2,123
(12,888)
598,403

$

$

596,694
92,315
72,017
(2,410)
758,616

$

$

(81,143)
1,302
(69,894)
(10,478)
(160,213)

% Change
(13.6)
1.4
(97.1)
—
(21.1)

The decrease in selling and administrative expense resulted primarily from lower non-routine expense and restructuring charges, 
savings realized from the Company's continued focus on cost structure and favorable currency impact, partially offset by the 
reinvestment of the Company’s savings into transformation initiatives. Non-routine expenses of $9,166 and $128,739 were included 
in 2014 and 2013, respectively. The primary components of the 2013 non-routine expense were a $67,593 non-cash pension charge, 
additional losses of $28,000 related to the settlement of the FCPA investigation, $17,245 related to the settlement of the securities 
class action lawsuit and executive severance costs of $9,300. Selling and administrative expense also included $9,859 and $22,561 
of restructuring charges in 2014 and 2013, respectively. Restructuring charges in 2014 and 2013 related to the Company's multi-
year realignment plan. Excluding non-routine expenses and restructuring charges, selling and administrative expense increased 
$51,132, which is nearly flat as a percentage of net sales in 2014 compared to the prior year. The increase in selling and administrative 
expense primarily relates to approximately $21,000 of incremental commission expense and $30,000 of investments related to 
our back office transformation. 

Research, development and engineering expense as a percent of net sales in 2014 and 2013 were relatively flat. The Company 
increased investment in 2014 related to development efforts to support the Company's innovation in future products, which was 
offset by restructuring charges of $6,091 incurred in 2013.

The Company performed an other-than-annual assessment for its Brazil reporting unit in the third quarter of 2013 based on a two-
step impairment test and concluded that the goodwill within the Brazil reporting unit was partially impaired. The Company recorded 
a $70,000 pre-tax, non-cash goodwill impairment charge in the third quarter of 2013 due to deteriorating macro-economic outlook, 
structural changes to an auction-based purchasing environment and new competitors entering the market. 

During the second quarter of 2014, the Company divested Eras within the NA segment, resulting in a gain on sale of assets of 
$13,709. During the first quarter of 2013, the Company recognized a gain on assets of $2,191 resulting from the sale of certain 
U.S. manufacturing operations to a long-time supplier.

Operating Profit (Loss)

The following table represents information regarding our operating profit (loss) for the years ended December 31:

Operating profit (loss)
Operating profit (loss) margin

2014
180,947

2013
(118,260)

$

$

$ Change

$

299,207

% Change
—

5.9%

(4.1)%

The  increase  in  operating  profit  (loss)  resulted  from  a  reduction  in  operating  expense  mainly  due  to  lower  non-routine  and 
restructuring charges. Operating profit also improved in total margin and higher product sales, offset in part by higher spend 
partially attributable to reinvestment of the Company’s savings into transformation strategies.

27

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Other (Expense) Income

The following table represents information regarding our other (expense) income for the years ended December 31:

Investment income
Interest expense
Foreign exchange (loss) gain, net
Miscellaneous, net

Other (expense) income

2014

2013

$ Change

$

$

$

34,501
(31,420)
(11,791)
(1,648)
(10,358) $

$

27,603
(29,234)
172
(88)
(1,547) $

6,898
(2,186)
(11,963)
(1,560)
(8,811)

% Change
25.0
7.5
—
—
—

The increase in investment income compared to the prior year was driven by Brazil due to leasing portfolio growth. The foreign 
exchange loss for 2014 and the foreign exchange gain in 2013 included losses of $12,101 and $1,584, respectively, related to the 
devaluation of the Venezuelan currency.

Net Income (Loss)

The following table represents information regarding our net income (loss) for the years ended December 31:

Net income (loss)

Percent of net sales

Effective tax rate

2014
117,019

2013
(176,522)

$

$

$ Change

$

293,541

% Change
—

3.8%
31.4%

(6.2)%
(47.3)%

The increase in net income was driven by higher operating profit related mainly to significantly lower non-routine and restructuring 
expense, an improvement in service margin and higher product sales. These benefits were offset in part by higher spend partially 
attributable to reinvestment of the Company’s savings into transformation initiatives and unfavorable other (expense) income in 
2014 resulting from foreign exchange loss due to the devaluation of the Venezuelan currency.

The  negative  tax  rate  for  2013  is  a  result  of  tax  expense  of  approximately  $55,000  related  to  the  repatriation  of  previously 
undistributed earnings and the establishment of a valuation allowance of approximately $39,200 on deferred tax assets in the 
Company's Brazilian manufacturing facility. The 2013 tax rate was also negatively impacted by the partially non-deductible Brazil 
goodwill impairment and the FCPA penalty charge.

Segment Revenue and Operating Profit Summary

The following tables represent information regarding our revenue and operating profit by reporting segment for the years ended 
December 31:

North America:

Revenue

Segment operating profit

Segment operating profit margin

2014

2013

$ Change

% Change

$ 1,407,707

$ 1,415,050

$

277,168

$

252,737

$

$

(7,343)
24,431

(0.5)

9.7

19.7%

17.9%

NA revenue decreased due to lower FSS sales resulting from decreased volume in the U.S. national bank sector partially due to 
the impact of a large non-recurring project in the prior year, offset in part by improvement between years in the U.S. regional bank 
business and Canada. NA revenue also declined due to lower physical security sales between years offset by higher electronic 
security revenue. Operating profit increased despite the net sales decline due to an improvement in service margin primarily driven 
by lower employee-related expense resulting from restructuring initiatives in addition to the ongoing benefit from the Company's 
pension freeze and voluntary early retirement program.

28

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Asia Pacific:

Revenue

Segment operating profit

Segment operating profit margin

2014

500,285

66,394

$

$

2013

479,129

62,760

$

$

$ Change

% Change

$

$

21,156

3,634

4.4

5.8

13.3%

13.1%

AP revenue in 2014 included net unfavorable currency impact of $14,129. Including the impact of foreign currency, revenue in 
2014 compared to 2013 increased mainly from growth in India, China and the Philippines partially offset by a decrease in Indonesia 
because of a large order in 2013. Operating profit increased due to higher volume and improved margin performance in the region 
partially offset by higher operating expense.

Europe, Middle East and Africa:

Revenue

Segment operating profit

Segment operating profit margin

2014

421,141

61,574

$

$

2013

362,167

44,507

$

$

$ Change

% Change

$

$

58,974

17,067

16.3

38.3

14.6%

12.3%

EMEA revenue increased primarily from higher sales volume in Western Europe and Africa. The acquisition of Cryptera in the 
third quarter of 2014 resulted in incremental revenue and operating profit of $14,925 and $1,232, respectively. The overall volume 
increase led to product gross margin expansion driving the improvement in operating profit compared to the prior year.

Latin America:

Revenue

Segment operating profit

Segment operating profit margin

2014

239,409

40,285

$

$

2013

241,770

35,218

$

$

$ Change

% Change

$

$

(2,361)
5,067

(1.0)

14.4

16.8%

14.6%

LA revenue decreased due to a decline in sales concentrated mainly in Colombia and Venezuela, partially offset by FSS growth 
in Mexico and a net overall improvement in the rest of the region. The Venezuela decrease resulted principally from the adverse 
impact of currency control policy measures instituted by the Venezuelan government, offset by certain contractual provisions in 
Venezuelan contracts. Operating profit in 2014 compared to 2013 increased mainly due to the benefit from certain contractual 
provisions in Venezuela that settled in the year ended December 31, 2014. Service margin was flat year over year despite a lower 
of cost or market adjustment of $4,073 in 2014 as a result of the Venezuelan currency devaluation.

Brazil:

Revenue

Segment operating profit

Segment operating profit margin

2014

482,511

28,452

$

$

2013

359,375

6,321

$

$

$ Change

% Change

$

$

123,136

22,131

34.3

—

5.9%

1.8%

Brazil revenue increased in 2014 compared to 2013, including a net unfavorable currency impact of $29,093. The constant currency 
revenue improvement related to lottery sales volume and deliveries of IT equipment to the education ministry in the first quarter 
of 2014 partially offset by a decrease in FSS volume and elections systems sales. Operating profit increased as a result of the 
higher product sales volume and a gain in service margin offset by an increase in operating expenses.

Refer to note 20 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K, for 
further details of segment revenue and operating profit.

29

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

2013 comparison with 2012 

Net Sales

The following table represents information regarding our net sales for the years ended December 31:

Total financial self-service

Total security

Brazil other

Total net sales

2013

2012

$ Change

% Change

$

$

2,166,569

$

2,269,197

$

618,889

72,033

623,637

98,859

2,857,491

$

2,991,693

$

(102,628)
(4,748)
(26,826)
(134,202)

(4.5)

(0.8)

(27.1)

(4.5)

The decrease in FSS sales included a net unfavorable currency impact of $36,869 or 1.6 percent, of which approximately 73 
percent related to the Brazilian real. The following segment highlights include the impact of foreign currency. NA FSS sales 
decreased $167,104 or 15.9 percent due primarily to lower volume within the U.S. regional bank business partially offset by growth 
in the national bank sector. A significant portion of the decline was associated with the expiration of the ADA compliance deadline 
in 2012. The product volume decrease in regional bank business caused a corresponding reduction in the service business specific 
to installation and professional services sales. AP increased $56,544 or 14.1 percent due to higher volume in India and China. 
EMEA increased $36,125 or 11.1 percent mainly from higher volume in Western Europe and the Middle East primarily in the 
emerging market of Turkey due in part to the Altus acquisition partially offset by a net decrease in the remainder of the region. 
Brazil decreased $20,754 or 7.1 percent, including $26,969 in unfavorable currency impact. LA declined $7,440 or 3.7 percent 
mainly due to volume deterioration in Mexico, partially offset by an increase in Colombia.

Security sales decreased from declines in the LA, NA and AP regions. LA decreased $8,869 or 15.2 percent largely due declines 
in Chile. NA experienced a reduction of $8,378 or 1.6 percent. AP decreased $4,960 or 19.7 percent as the company executed on 
its decision in 2013 to exit the security business in Australia. These reductions were partially offset by Brazil increasing from the 
prior year due to the GAS acquisition.

The  decrease  in  Brazil  other  sales  resulted  from  lower  volume  in  lottery  and  election  systems  driven  by  cyclical  purchasing 
decisions within the country offset by growth in the IT equipment business.

Gross Profit

The following table represents information regarding our gross profit for the years ended December 31:

Gross profit - services
Gross profit - products
Total gross profit

Gross margin - services
Gross margin - products
Total gross margin

2013
414,381
225,975
640,356

$

$

2012
410,848
318,772
729,620

$

$

$

$

$ Change

3,533
(92,797)
(89,264)

% Change
0.9
(29.1)
(12.2)

25.3%
18.5%
22.4%

25.3%
23.4%
24.4%

Total service gross margin remained at 25.3 percent in 2013. NA service gross margin increased due to improvements resulting 
from lower employee related expense associated with restructuring initiatives and a decrease in insurance and vehicle related 
expense in the U.S. maintenance business. In addition, NA benefited from stronger performance in the enterprise security business. 
These benefits were partially offset by lower FSS product volume within the U.S. regional business related to the expiration of 
the ADA  compliance  deadline  in  2012,  which  negatively  impacted  services  utilization  specific  to  professional  service  and 
installation. Total service gross margin also benefited from higher volume and improved margins in EMEA and AP, partially offset 
by a margin decrease in Brazil. Total service gross profit in 2013 and 2012 included restructuring charges of $27,107 and $6,226, 
respectively.

The decrease in total product gross margin was driven by NA, which had significantly lower volume, particularly in the U.S. 
regional bank business, due to the expiration of the ADA compliance deadline in 2012. In addition, the decline in U.S regional 

30

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

bank business coupled with an increase in U.S. national bank sales created a customer mix shift that contributed to the product 
margin deterioration. Total product gross margin was also negatively influenced by unfavorable customer mix and continued 
pricing  pressure  in AP  while  there  was  a  partially  offsetting  improvement  in  EMEA  mainly  due  to  favorable  manufacturing 
performance resulting primarily from beneficial currency impact on material purchase prices. Total product gross profit included 
restructuring charges of $1,256 in 2013 compared to a net restructuring accrual benefit of $1,849 in 2012. 

Operating Expenses

The following table represents information regarding our operating expenses for the years ended December 31:

2013

2012

$ Change

Selling and administrative expense
Research, development and engineering expense
Impairment of assets
Gain on sale of assets, net
Total operating expenses

$

$

596,694
92,315
72,017
(2,410)
758,616

$

$

527,729
85,881
15,783
(1,202)
628,191

$

$

68,965
6,434
56,234
1,208
130,425

% Change
13.1
7.5
—
—
20.8

The increase in selling and administrative expense resulted from higher non-routine expense and restructuring charges, partially 
offset by lower compensation and commission related expense, savings realized from the Company's continued focus on cost 
structure and favorable currency impact of $6,240. Non-routine expenses of $128,739 and $41,542 were included in 2013 and 
2012, respectively. The primary components of the 2013 non-routine expense were a $67,593 non-cash pension charge, additional 
losses of $28,000 related to the settlement of the FCPA investigation, $17,245 related to the settlement of the securities class action 
and executive severance costs of $9,300. The majority of the 2012 non-routine expense pertained to $21,907 in early pension buy-
out  payments  made  to  certain  deferred  terminated  vested  participants  and  estimated  losses  of  $16,750  related  to  the  FCPA 
investigation. Selling and administrative expense also included $22,561 and $9,037 of restructuring charges in 2013 and 2012, 
respectively. Restructuring charges in 2013 related to the Company's multi-year realignment plan, including $31,282 related to 
the voluntary early retirement program. The 2012 restructuring charges related to the Company's global realignment and global 
shared services plans. 

Research, development and engineering expense as a percent of net sales in 2013 and 2012 were 3.2 percent and 2.9 percent, 
respectively. The spend increase between years resulted from higher restructuring charges and higher expense related to software 
development in 2013. Research, development and engineering expense included restructuring charges of $6,091 and $1,827 in 
2013 and 2012, respectively. 

During the third quarter of 2013, the Company performed an other-than-annual assessment for its Brazil reporting unit based on 
a two-step impairment test as a result of a reduced earnings outlook for the Brazil business unit due to deteriorating macro-economic 
outlook, structural changes to an auction-based purchasing environment and new competitors entering the market. The Company 
concluded that the goodwill within the Brazil reporting unit was partially impaired and recorded a $70,000 pre-tax, non-cash 
goodwill  impairment  charge.  During  the  second  quarter  of  2012,  the  Company  impaired  previously  capitalized  software  and 
software-related costs of $6,701 due to changes in the global enterprise resource planning (ERP) system implementation plan 
related to configuration and design. In the third quarter of 2012, the Company recorded an impairment of $7,930 related to its 50 
percent ownership in Shanghai Diebold King Safe Company, Ltd. 

31

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Operating (Loss) Profit

The following table represents information regarding our operating profit (loss) for the years ended December 31:

Operating (loss) profit
Operating (loss) profit margin

2013
(118,260)

$

$

2012
101,429

$ Change

$

(219,689)

% Change
—

(4.1)%

3.4%

The decline in operating (loss) profit was influenced primarily by lower volume and a shift in customer mix within NA and 
significant increases in impairment, non-routine expenses and restructuring charges, partially offset by lower operational spend 
in NA and an overall improvement in service margin. 

Other (Expense) Income

The following table represents information regarding our other (expense) income for the years ended December 31:

Investment income
Interest expense
Foreign exchange gain, net
Miscellaneous, net

Other (expense) income

2013

2012

$ Change

$

$

$

27,603
(29,234)
172
(88)
(1,547) $

37,593
(30,330)
2,654
(451)
9,466

$

$

(9,990)
(1,096)
(2,482)
(363)
(11,013)

 % Change
(26.6)
(3.6)
(93.5)
(80.5)
—

The decline in investment income was primarily driven by Brazil due to a decrease in total investments, lower interest rates and 
unfavorable currency impact. Foreign exchange gain, net, in 2013 included a $1,584 devaluation of the Venezuelan balance sheet.

(Loss) Income from Continuing Operations

The  following  table  represents  information  regarding  our  income  from  continuing  operations,  net  of  tax  for  the  years  ended 
December 31:

(Loss) income from continuing operations, net of tax $

Percent of net sales

Effective tax rate

2013
(176,522)

(6.2)%
(47.3)%

2012

$ Change

$

82,670

$

(259,192)

% Change
—

2.8%
25.5%

The decrease in (loss) income from continuing operations, net of tax was driven by reduced operating profit mostly related to the 
decrease in sales volume and the significant increases in impairment, non-routine expenses and restructuring charges, unfavorable 
movement in other (expense) income and higher taxes. These decreases were partially offset by lower operational spend and an 
improvement in service margin. 

The  negative  tax  rate  for  2013  is  a  result  of  tax  expense  of  approximately  $55,000  related  to  the  repatriation  of  previously 
undistributed earnings and the establishment of a valuation allowance of approximately $39,200 on deferred tax assets in the 
Company's Brazilian manufacturing facility. The 2013 tax rate was also negatively impacted by the partially non-deductible Brazil 
goodwill impairment and the FCPA penalty charge.

32

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Segment Revenue and Operating Profit Summary

The following tables represent information regarding our revenue and operating profit by reporting segment for the years ended 
December 31:

North America:

Revenue

Segment operating profit

Segment operating profit margin

2013

2012

$ Change

% Change

$ 1,415,050

$ 1,590,532

$

252,737

$

294,996

$

$

(175,482)
(42,259)

(11.0)

(14.3)

17.9%

18.5%

The decrease in revenue and operating profit was driven by lower FSS product volume in the U.S. regional bank business associated 
with the expiration of the ADA compliance deadline in 2012. The product volume decrease in regional bank business caused a 
corresponding reduction in the service business specific to installation and professional services. These detriments were partially 
offset by lower compensation and commission related expense, savings realized from the Company's continued focus on cost 
structure, and margin improvement in the U.S. maintenance business resulting from restructuring initiatives and growth in the 
national bank business.

Asia Pacific:

Revenue

Segment operating profit

Segment operating profit margin

2013

479,129

62,760

$

$

2012

427,542

62,414

$

$

$ Change

% Change

$

$

51,587

346

12.1

0.6

13.1%

14.6%

Revenue growth resulted from higher product and service sales primarily within India and China. Operating profit remained neutral 
to prior year as higher service gross profit resulting from the increased sales and improved service margin performance was offset 
by  a  reduction  in  product  gross  profit  and  higher  operating  expense. Total  product  gross  profit  was  negatively  impacted  by 
unfavorable customer mix and continued pricing pressure in the region.

Europe, Middle East and Africa:

Revenue

Segment operating profit

Segment operating profit margin

2013

362,167

44,507

$

$

2012

325,489

28,659

$

$

$ Change

% Change

$

$

36,678

15,848

11.3

55.3

12.3%

8.8%

Revenue increased from growth in Western Europe and the Middle East due in part to the Altus acquisition in Turkey, partially 
offset  by  a  net  decline  in  the  rest  of  EMEA. The  increase  in  operating  profit  resulted  from  higher  product  and  service  sales 
complemented by improved margins especially on the product side mainly due to favorable manufacturing performance resulting 
primarily from beneficial currency impact on material purchase prices. These favorable influences on operating profit were partially 
offset by higher selling and administrative expense.

Latin America:

Revenue

Segment operating profit

Segment operating profit margin

2013

241,770

35,218

$

$

2012

258,079

44,472

$

$

$ Change

% Change

$

$

(16,309)
(9,254)

(6.3)

(20.8)

14.6%

17.2%

Revenue declined as lower product sales, primarily due to decreased volume in Mexico and Venezuela, was partially offset by 
higher sales in the service business. Operating profit was negatively impacted by the net revenue decrease coupled with an overall 
gross margin decline and higher operating expense.

33

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Brazil:

Revenue

Segment operating profit

Segment operating profit margin

2013

359,375

6,321

$

$

2012

390,051

3,304

$

$

$ Change

% Change

$

$

(30,676)
3,017

(7.9)

91.3

1.8%

0.8%

The decrease in revenue included a net unfavorable currency impact of $36,722. Excluding the negative currency impact, revenue 
increased from security revenue due to the GAS acquisition and higher IT equipment and FSS sales, partially offset by lower 
lottery and election systems sales. Operating profit increased as the benefit of lower operating expense outweighed the unfavorable 
impact of the total revenue decline between years.

Refer to note 20 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K, for 
further details of segment revenue and operating profit.

LIQUIDITY AND CAPITAL RESOURCES

Capital resources are obtained from income retained in the business, borrowings under the Company’s senior notes, committed 
and uncommitted credit facilities, long-term industrial revenue bonds and operating and capital leasing arrangements. Management 
expects that the Company’s capital resources will be sufficient to finance planned working capital needs, research and development 
activities, investments in facilities or equipment, pension contributions, the payment of dividends on the Company’s common 
shares and any repurchases of the Company’s common shares for at least the next 12 months. At December 31, 2014, $438,136 
or 95.5 percent of the Company’s cash and cash equivalents and short-term investments reside in international tax jurisdictions. 
Repatriation of these funds could be negatively impacted by potential payments for foreign and domestic taxes, excluding $88,388 
that is available for repatriation with no additional tax expense because the Company has already provided for such taxes. Part of 
the Company’s growth strategy is to pursue strategic acquisitions. The Company has made acquisitions in the past and intends to 
make acquisitions in the future. The Company intends to finance any future acquisitions with either cash and short-term investments, 
cash provided from operations, borrowings under available credit facilities, proceeds from debt or equity offerings and/or the 
issuance of common shares.

The Company's global liquidity as of December 31, 2014 and 2013 was as follows:

Cash and cash equivalents

Additional cash availability from

Short-term uncommitted lines of credit

Five-year credit facility

Short-term investments

 Total global liquidity

2014

2013

$

322,017

$

230,709

115,192

280,000

136,653

$

853,862

$

63,747

261,000

242,988

798,444

The following table summarizes the results of our consolidated statement of cash flows for the years ended December 31:

Net cash flow provided by (used in)

Operating activities
Investing activities
Financing activities
Effect of exchange rate changes on cash and cash equivalents

Net increase (decrease) in cash and cash equivalents

2014

2013

2012

$

$

186,906
13,799
(81,154)
(28,243)
91,308

$

$

$

124,224
(52,719)
(204,449)
(5,139)
(138,083) $

135,508
(72,831)
(36,227)
8,422
34,872

Net cash provided by operating activities was $186,906 for the year ended December 31, 2014 compared to $124,224 for the year 
ended December 31, 2013, an increase of $62,682. Cash flows from operating activities are generated primarily from net income 
and managing the components of working capital. Cash flows from operating activities during the year ended December 31, 2014 
compared to the year ended December 31, 2013 were positively impacted by a $293,541 increase in net income, primarily related 

34

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

to the FCPA, securities litigation action, and voluntary employee retirement program, which were recorded in 2013. Cash flows 
from operating activities are also impacted by changes in the components of our working capital, which vary based on normal 
activities with our customers and vendors. As compared to the year ended December 31, 2013, cash flow during the corresponding 
period in 2014 was adversely impacted by an increase in our change in trade receivables of $30,698, which results in part to growth 
in our revenue. Trade receivables as of December 31, 2013, were down $41,134 compared to December 31, 2012, as a result of 
strong cash collections in the fourth quarter of 2013. The cash flow effect of the change in inventories corresponds with the change 
in accounts payable. This change is a result of our investment in inventory to support planned customer demand. The cash flow 
impact associated with deferred revenue largely represents prepayments received on service contracts and product sales. Finance 
lease receivables increased in the year ended December 31, 2014 primarily due to increases in customer financing arrangements 
mostly in Brazil.

Net cash provided by investing activities was $13,799 for the year ended December 31, 2014 compared to net cash used in investing 
activities of $52,719 for the year ended 2013. The $66,518 change mostly related to a $105,719 increase in net investment activity 
primarily in Brazil to fund our finance leasing arrangement with the Brazilian education ministry, an increase of $10,905 in proceeds 
from the sale of assets primarily related to the sale of Eras in the second quarter of 2014 which was partially offset by a decrease 
of $11,749 relating to cash payments for the Cryptera acquisition. Capital expenditures increased $26,006 to $61,453 for the year 
ended December 31, 2014 from $35,447 for the year ended December 31, 2013 as a result of additional capital reinvestment related 
to the Company's transformation strategy.

Net cash used in financing activities was $81,154 for the year ended December 31, 2014 compared to the net cash used in financing 
activities of $204,449 for the year ended 2013, an increase of $123,295. The increase was primarily due to a $109,477 change in 
debt repayments and borrowing year over year and $14,755 reduction in distributions to noncontrolling interest holders. 

Effect of exchange rate changes on cash and cash equivalents was negatively impacted by $6,051 in the first quarter of 2014 related 
to the currency devaluation in Venezuela for the year ended December 31, 2014. 

Benefit Plans The Company expects to contribute $18,648 to its pension plans during the year ending December 31, 2015. Beyond 
2015, minimum statutory funding requirements for the Company's U.S. pension plans may become more significant. The actual 
amounts required to be contributed are dependent upon, among other things, interest rates, underlying asset returns and the impact 
of legislative or regulatory actions related to pension funding obligations. The Company has adopted a pension investment policy 
designed to achieve an adequate funded status based on expected benefit payouts and to establish an asset allocation that will meet 
or exceed the return assumption while maintaining a prudent level of risk. The plan's target asset allocation adjusts based on the 
plan's funded status. As the funded status improves or declines, the debt security target allocation will increase and decrease, 
respectively. Management monitors assumptions used for our actuarial projections as well as any funding requirements for the 
plans.

Payments due under the Company's other post-retirement benefit plans are not required to be funded in advance. Payments are 
made as medical costs are incurred by covered retirees, and are principally dependent upon the future cost of retiree medical 
benefits under these plans. The Company expects the other post-retirement benefit plan payments to be approximately $1,533 in 
2015 (refer to note 13 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K, 
for further discussion of the Company's pension and other post-retirement benefit plans).

Dividends The Company paid dividends of $74,946, $73,997 and $72,830 in the years ended December 31, 2014, 2013 and 2012, 
respectively. Annualized dividends per share were $1.15, $1.15 and $1.14 for the years ended December 31, 2014, 2013 and 2012, 
respectively. The first quarterly dividend of 2015 represents an annualized dividend of $1.15 per share.

35

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Contractual Obligations The following table summarizes the Company’s approximate obligations and commitments to make 
future payments under contractual obligations as of December 31, 2014: 

Minimum operating lease obligations
Debt
Interest on debt (1)
Purchase commitments
Total

Less than 1
year

Payment due by period

1-3 years

3-5 years

More than 5
years

$

$

44,790
25,575
17,256
3,616
91,237

$

$

57,587
189,321
17,893
—
264,801

$

$

30,268
290,473
8,950
—
329,691

$

$

16,638
—
—
—
16,638

Total

149,283
505,369
44,099
3,616
702,367

$

$

(1)  Amounts represent estimated contractual interest payments on outstanding long-term debt and notes payable. Rates in effect as of December 31, 2014 are 

used for variable rate debt.

At December 31, 2014, the Company also maintained uncertain tax positions of $14,967, for which there is a high degree of 
uncertainty as to the expected timing of payments (refer to note 5 to the consolidated financial statements, which is contained in 
Item 8 of this annual report on Form 10-K). 

As of December 31, 2014, the Company had various short-term uncommitted lines of credit with borrowing limits of $139,942. 
The weighted-average interest rate on outstanding borrowings on the short-term uncommitted lines of credit as of December 31, 
2014 and 2013 was 2.96 percent and 3.24 percent, respectively. The decrease in the weighted-average interest rate is attributable 
to the change in mix of borrowings in foreign entities. Short-term uncommitted lines mature in less than one year. The amount 
available under the short-term uncommitted lines at December 31, 2014 was $115,192.

In August 2014, the Company amended and extended its credit facility. As of December 31, 2014, the Company has increased its 
borrowing limits under its amended credit facility from $500,000 to $520,000. The amended facility expires in August 2019 and 
did not change any of the covenants related to the previous agreement. Under the terms of the amended credit facility agreement, 
the Company has the ability, subject to various approvals, to increase the borrowing limits by $250,000. Up to $50,000 of the 
revolving credit facility is available under a swing line subfacility. The weighted-average interest rate on outstanding credit facility 
borrowings as of December 31, 2014 and 2013 was 1.69 percent and 1.36 percent, respectively, which is variable based on the 
London Interbank Offered Rate (LIBOR). The amount available under the credit facility as of December 31, 2014 was $280,000. 
The Company incurred $1,368 of fees related to its amended credit facility in 2014, which are amortized as a component of interest 
expense over the term of the facility.

In March 2006, the Company issued senior notes in an aggregate principal amount of $300,000 with a weighted-average fixed 
interest rate of 5.50 percent. The Company entered into a derivative transaction to hedge interest rate risk on $200,000 of the senior 
notes, which was treated as a cash flow hedge. This reduced the effective interest rate from 5.50 percent to 5.36 percent. The 
Company funded the repayment of $75,000 of the senior notes at maturity in March 2013 using borrowings under its revolving 
credit facility. The maturity dates of the remaining senior notes are staggered, with $175,000 and $50,000 due in 2016 and 2018, 
respectively. 

The Company’s financing agreements contain various restrictive financial covenants, including net debt to capitalization and net 
interest  coverage  ratios. As  of  December 31,  2014,  the  Company  was  in  compliance  with  the  financial  covenants  in  its  debt 
agreements. 

Off-Balance Sheet Arrangements The Company enters into various arrangements not recognized in the consolidated balance 
sheets that have or could have an effect on its financial condition, results of operations, liquidity, capital expenditures or capital 
resources. The principal off-balance sheet arrangements that the Company enters into are guarantees, operating leases (refer to 
note 14 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K) and sales of 
finance receivables. The Company provides its global operations guarantees and standby letters of credit through various financial 
institutions to suppliers, customers, regulatory agencies and insurance providers. If the Company is not able to comply with its 
contractual obligations, the suppliers, regulatory agencies and insurance providers may draw on the pertinent bank (refer to note 15 
to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K). The Company has sold 
finance  receivables to financial institutions while  continuing to service the  receivables. The Company records these sales by 

36

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

removing finance receivables from the consolidated balance sheets and recording gains and losses in the consolidated statement 
of operations (refer to note 7 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 
10-K). 

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

Management’s discussion and analysis of the Company’s financial condition and results of operations are based upon the Company’s 
consolidated  financial  statements.  The  consolidated  financial  statements  of  the  Company  are  prepared  in  conformity  with 
accounting principles generally accepted in the United States of America (U.S. GAAP). The preparation of the accompanying 
consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions about 
future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures 
about contingent assets and liabilities and reported amounts of revenues and expenses. Such estimates include revenue recognition, 
the valuation of trade and financing receivables, inventories, goodwill, intangible assets, other long-lived assets, legal contingencies, 
guarantee obligations, and assumptions used in the calculation of income taxes, pension and post-retirement benefits and customer 
incentives, among others. These estimates and assumptions are based on management’s best estimates and judgment. Management 
evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors. Management monitors 
the economic conditions and other factors and will adjust such estimates and assumptions when facts and circumstances dictate. 
As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates.

The Company’s significant accounting policies are described in note 1 to the consolidated financial statements, which is contained 
in Item 8 of this annual report on Form 10-K. Management believes that, of its significant accounting policies, its policies concerning 
revenue recognition, allowances for credit losses, inventory reserves, goodwill, long-lived assets, taxes on income, contingencies 
and pensions and post-retirement benefits are the most critical because they are affected significantly by judgments, assumptions 
and estimates. Additional information regarding these policies is included below.

Revenue Recognition The Company records revenue when it is realized, or realizable and earned. The application of U.S. GAAP 
revenue recognition principles to the Company's customer contracts requires judgment, including the determination of whether 
an arrangement includes multiple deliverables such as hardware, software, maintenance and /or other services. For contracts that 
contain multiple deliverables, total arrangement consideration is allocated at the inception of the arrangement to each deliverable 
based on the relative selling price method. The relative selling price method is based on a hierarchy consisting of vendor specific 
objective evidence (VSOE) (price sold on a stand-alone basis), if available, or third-party evidence (TPE), if VSOE is not available, 
or estimated selling price (ESP) if neither VSOE nor TPE is available. The Company's ESP is consistent with the objective of 
determining  VSOE,  which  is  the  price  at  which  we  would  expect  to  transact  on  a  stand-alone  sale  of  the  deliverable.  The 
determination of ESP is based on applying significant judgment to weigh a variety of company-specific factors including our 
pricing practices, customer volume, geography, internal costs and gross margin objectives. This information is gathered from 
experience in customer negotiations, recent technological trends and the competitive landscape. In contracts that involve multiple 
deliverables, maintenance services are typically accounted for under Financial Accounting Standards Board (FASB) Accounting 
Standards Codification (ASC) 605-20, Separately Priced Extended Warranty and Product Maintenance Contracts. There have 
been no material changes to these estimates for the periods presented and the Company believes that these estimates generally 
should not be subject to significant changes in the future. However, changes to deliverables in future arrangements could materially 
impact the amount of earned or deferred revenue. 

For sales of software, excluding software required for the equipment to operate as intended, the Company applies the software 
revenue recognition principles within FASB ASC 985-605, Software - Revenue Recognition. For software and software-related 
deliverables  (software  elements),  the  Company  allocates  revenue  based  upon  the  relative  fair  value  of  these  deliverables  as 
determined by VSOE. If the Company cannot obtain VSOE for any undelivered software element, revenue is deferred until all 
deliverables have been delivered or until VSOE can be determined for any remaining undelivered software elements. When the 
fair value of a delivered element cannot be established, but fair value evidence exists for the undelivered software elements, the 
Company uses the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements 
is deferred and the remaining portion of the arrangement consideration is allocated to the delivered elements and recognized as 
revenue. Determination of amounts deferred for software support requires judgment about whether the deliverables can be divided 
into more than one unit of accounting and whether the separate deliverables have value to the customer on a stand-alone basis. 
There have been no material changes to these deliverables for the periods presented. However, changes to deliverables in future 
arrangements and the ability to establish VSOE could affect the amount and timing of revenue recognition.

37

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Allowances for Credit Losses The Company maintains allowances for potential credit losses and such losses have been minimal 
and within management’s expectations. Since the Company’s receivable balance is concentrated primarily in the financial and 
government sectors, an economic downturn in these sectors could result in higher than expected credit losses. The concentration 
of credit risk in the Company’s trade receivables with respect to financial and government customers is largely mitigated by the 
Company’s credit evaluation process and the geographical dispersion of sales transactions from a large number of individual 
customers. 

Inventory Reserves At each reporting period, the Company identifies and writes down its excess and obsolete inventories to net 
realizable value based on usage forecasts, order volume and inventory aging. With the development of new products, the Company 
also rationalizes its product offerings and will write-down discontinued product to the lower of cost or net realizable value.

Goodwill Goodwill is the cost in excess of the net assets of acquired businesses (refer to note 11 to the consolidated financial 
statements, which is contained in Item 8 of this annual report on Form 10-K). The Company tests all existing goodwill at least 
annually as of November 30 for impairment on a reporting unit basis. The Company tests for impairment between annual tests if 
an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting unit below its 
reported amount. The Company’s five reporting units are defined as Domestic and Canada, Brazil, LA, AP and EMEA. Each year, 
the Company may elect to perform a qualitative assessment to determine whether it is more likely than not that the fair value of 
a reporting unit is less than its carrying value. In evaluating whether it is more likely than not the fair value of a reporting unit is 
less than its carrying amount, the Company considers the following events and circumstances, among others, if applicable: (a) 
macroeconomic conditions such as general economic conditions, limitations on accessing capital or other developments in equity 
and credit markets; (b) industry and market considerations such as competition, multiples or metrics and changes in the market 
for the Company's products and services or regulatory and political environments; (c) cost factors such as raw materials, labor or 
other costs; (d) overall financial performance such as cash flows, actual and planned revenue and earnings compared with actual 
and projected results of relevant prior periods; (e) other relevant events such as changes in key personnel, strategy or customers; 
(f) changes in the composition of a reporting unit's assets or expected sales of all or a portion of a reporting unit; and (g) any 
sustained decrease in share price. 

If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than 
its carrying value, or if management elects to perform a quantitative assessment of goodwill, a two-step impairment test is used 
to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized. In the first step, the 
Company compares the fair value of each reporting unit with its carrying value. The fair value is determined based upon discounted 
estimated future cash flows as well as the market approach or guideline public company method. The Company’s Step 1 impairment 
test of goodwill of a reporting unit is based upon the fair value of the reporting unit, defined as the price that would be received 
to sell the net assets or transfer the net liabilities in an orderly transaction between market participants at the assessment date. In 
the event that the net carrying amount exceeds the fair value, a Step 2 test must be performed whereby the fair value of the reporting 
unit’s goodwill must be estimated to determine if it is less than its net carrying amount. In its two-step test, the Company uses the 
discounted cash flow method and the guideline company method for determining the fair value of its reporting units. Under these 
methods, the determination of implied fair value of the goodwill for a particular reporting unit is the excess of the fair value of a 
reporting unit over the amounts assigned to its assets and liabilities in the same manner as the allocation in a business combination. 

The techniques used in the Company's qualitative assessment and, if necessary, two-step impairment test have incorporated a 
number of assumptions that the Company believes to be reasonable and to reflect market conditions forecast at the assessment 
date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to 
forecast future cash flows as accurately as possible with the information available at the time the forecast is made. To this end, 
the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of 
upcoming years with actual results of preceding years and validating that differences therein are reasonable. Key assumptions, all 
of which are Level 3 inputs (refer to note 19 to the consolidated financial statements, which is contained in Item 8 of this annual 
report on Form 10-K), relate to price trends, material costs, discount rate, customer demand, and the long-term growth and foreign 
exchange rates. A number of benchmarks from independent industry and other economic publications were also used. Changes 
in assumptions and estimates after the assessment date may lead to an outcome where impairment charges would be required in 
future  periods.  Specifically,  actual  results  may  vary  from  the  Company’s  forecasts  and  such  variations  may  be  material  and 
unfavorable, thereby triggering the need for future impairment tests where the conclusions may differ in reflection of prevailing 
market conditions.

38

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Management determined that the Brazil and AP reporting units had excess fair value of approximately $61,000 or 17 percent and 
approximately $114,200 or 39 percent, respectively, when compared to their carrying amounts. The Domestic and Canada and 
LA reporting units had excess fair value greater than 100 percent when compared to their carrying amounts.

During the third quarter of 2013, the Company performed an other-than-annual assessment for its Brazil reporting unit based on 
a two-step impairment test as a result of a reduced earnings outlook for the Brazil business unit. This was due to a deteriorating 
macro-economic outlook, structural changes to an auction-based purchasing environment and new competitors entering the market. 
The Company concluded that the goodwill within the Brazil reporting unit was partially impaired and recorded a $70,000 pre-tax, 
non-cash goodwill impairment charge. In the fourth quarter of 2013, the Brazil reporting unit was reviewed for impairment based 
on a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its 
carrying  value.  In  addition,  the  remaining  reporting  units  were  reviewed  based  on  a  two-step  test. These  tests  resulted  in  no 
additional impairment in any of the Company's reporting units.

Long-Lived Assets Impairment of long-lived assets is recognized when events or changes in circumstances indicate that the 
carrying amount of the asset may not be recoverable. If the expected future undiscounted cash flows are less than the carrying 
amount of the asset, an impairment loss is recognized at that time to reduce the asset to the lower of its fair value or its net book 
value.

Taxes on Income Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for 
deductible temporary differences, operating loss carry-forwards and tax credits. Deferred tax liabilities are recognized for taxable 
temporary differences and undistributed earnings in certain jurisdictions. Deferred tax assets are reduced by a valuation allowance 
when, based upon the available evidence, it is more likely than not that some portion or all of the deferred tax assets will not be 
realized. Determination of a valuation allowance involves estimates regarding the timing and amount of the reversal of taxable 
temporary differences, expected future taxable income and the impact of tax planning strategies. Deferred tax assets and liabilities 
are adjusted for the effects of changes in tax laws and rates on the date of enactment.

The  Company  operates  in  numerous  taxing  jurisdictions  and  is  subject  to  examination  by  various  federal,  state  and  foreign 
jurisdictions for various tax periods. Additionally, the Company has retained tax liabilities and the rights to tax refunds in connection 
with  various  acquisitions  and  divestitures  of  businesses.  The  Company’s  income  tax  positions  are  based  on  research  and 
interpretations of the income tax laws and rulings in each of the jurisdictions in which the Company does business. Due to the 
subjectivity of interpretations of laws and rulings in each jurisdiction, the differences and interplay in tax laws between those 
jurisdictions, as well as the inherent uncertainty in estimating the final resolution of complex tax audit matters, the Company’s 
estimates of income tax liabilities may differ from actual payments or assessments.

The Company assesses its position with regard to tax exposures and records liabilities for these uncertain tax positions and any 
related interest and penalties, when the tax benefit is not more likely than not realizable. The Company has recorded an accrual 
that reflects the recognition and measurement process for the financial statement recognition and measurement of a tax position 
taken or expected to be taken on a tax return. Additional future income tax expense or benefit may be recognized once the positions 
are effectively settled.

At the end of each interim reporting period, the Company estimates the effective tax rate expected to apply to the full fiscal year. 
The estimated effective tax rate contemplates the expected jurisdiction where income is earned, as well as tax planning alternatives. 
Current and projected growth in income in higher tax jurisdictions may result in an increasing effective tax rate over time. If the 
actual results differ from estimates, the Company may adjust the effective tax rate in the interim period if such determination is 
made.

Contingencies Liabilities for loss contingencies arising from claims, assessments, litigation, fines, and penalties and other sources 
are recorded when it is probable that a liability has been incurred and the amount can be reasonably estimated. Legal costs incurred 
in connection with loss contingencies are expensed as incurred. There is no liability recorded for matters in which the liability is 
not probable and reasonably estimable. Attorneys in the Company's legal department monitor and manage all claims filed against 
the Company and review all pending investigations. Generally, the estimate of probable loss related to these matters is developed 
in consultation with internal and outside legal counsel representing the Company. These estimates are based upon an analysis of 
potential results, assuming a combination of litigation and settlement strategies. The Company attempts to resolve these matters 
through settlements, mediation and arbitration proceedings when possible. If the actual settlement costs, final judgments, or fines, 

39

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

after appeals, differ from the estimates, the future results may be materially impacted. Adjustments to the initial estimates are 
recorded when a change in the estimate is identified. 

Pensions and Other Post-retirement Benefits Annual net periodic expense and benefit liabilities under the Company’s defined 
benefit plans are determined on an actuarial basis. Assumptions used in the actuarial calculations have a significant impact on plan 
obligations and expense. Members of the management investment committee periodically review the actual experience compared 
with the more significant assumptions used and make adjustments to the assumptions, if warranted. The discount rate is determined 
by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the year-over-year comparison of 
certain  widely  used  benchmark  indices  as  of  the  measurement  date. The  expected  long-term  rate  of  return  on  plan  assets  is 
determined using the plans’ current asset allocation and their expected rates of return based on a geometric averaging over 20 years. 
The rate of compensation increase assumptions reflects the Company’s long-term actual experience and future and near-term 
outlook.  Pension  benefits  are  funded  through  deposits  with  trustees.  Other  post-retirement  benefits  are  not  funded  and  the 
Company’s policy is to pay these benefits as they become due.

The following table represents assumed healthcare cost trend rates at December 31:

Healthcare cost trend rate assumed for next year
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)
Year that rate reaches ultimate trend rate

2014

2013

7.5%
5.0%
2020

7.5%
5.0%
2019

The healthcare trend rates are reviewed based upon the results of actual claims experience. The Company used healthcare cost 
trends of 7.5 percent in both 2015 and 2014 decreasing to an ultimate trend of 5.0 percent in 2020 for both medical and prescription 
drug benefits using the Society of Actuaries Long Term Trend Model with assumptions based on the 2008 Medicare Trustees’ 
projections. Assumed healthcare cost trend rates have a significant effect on the amounts reported for the healthcare plans. A one-
percentage-point change in assumed healthcare cost trend rates would have the following effects:

Effect on total of service and interest cost
Effect on other post-retirement benefit obligation

One-
Percentage-
Point Increase
34
$
928
$

One-
Percentage-
Point Decrease
(32)
$
(836)
$

During 2014, the Society of Actuaries released a series of updated mortality tables resulting from recent studies conducted by 
them measuring mortality rates for various groups of individuals. As of December 31, 2014, the Company updated theses mortality 
tables which reflect improved trends in longevity and therefore have the effect of increasing the estimate of benefits to be received 
by plan participants. Management will continue to monitor assumptions used for our actuarial projections along with any funding 
requirements for the plans.

RECENTLY ISSUED ACCOUNTING GUIDANCE

Refer to note 1 to the consolidated financial statements, which is contained in Item 8 of this annual report on Form 10-K, for 
information on recently issued accounting guidance. 

FORWARD-LOOKING STATEMENT DISCLOSURE

In this annual report on Form 10-K, statements that are not reported financial results or other historical information are “forward-
looking statements.” Forward-looking statements give current expectations or forecasts of future events and are not guarantees of 
future performance. These forward-looking statements relate to, among other things, the Company’s future operating performance, 
the Company’s share of new and existing markets, the Company’s short- and long-term revenue and earnings growth rates, the 
Company’s  implementation  of  cost-reduction  initiatives  and  measures  to  improve  pricing,  including  the  optimization  of  the 
Company’s manufacturing capacity. The use of the words "will," "believes," "anticipates," "plans," "projects," "expects," "intends" 
and similar expressions is intended to identify forward-looking statements that have been made and may in the future be made by 
or on behalf of the Company.

40

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS as of December 31, 2014 
DIEBOLD, INCORPORATED AND SUBSIDIARIES
(unaudited)
(dollars in thousands, except per share amounts)

Although the Company believes that these forward-looking statements are based upon reasonable assumptions regarding, among 
other things, the economy, its knowledge of its business, and on key performance indicators that impact the Company, these 
forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from 
those  expressed  in  or  implied  by  the  forward-looking  statements.  The  Company  is  not  obligated  to  update  forward-looking 
statements, whether as a result of new information, future events or otherwise.

Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. 
Some of the risks, uncertainties and other factors that could cause actual results to differ materially from those expressed in or 
implied by the forward-looking statements include, but are not limited to:

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

(cid:127)

competitive pressures, including pricing pressures and technological developments;

changes in the Company's relationships with customers, suppliers, distributors and/or partners in its business ventures;

changes in political, economic or other factors such as currency exchange rates, inflation rates, recessionary or expansive
trends, taxes and regulations and laws affecting the worldwide business in each of the Company's operations;

global  economic  conditions,  including  any  additional  deterioration  and  disruptions  in  the  financial  markets,  including
bankruptcies,  restructurings  or  consolidations  of  financial  institutions,  which  could  reduce  our  customer  base  and/or
adversely affect our customers’ ability to make capital expenditures, as well as adversely impact the availability and cost
of credit;

acceptance of the Company's product and technology introductions in the marketplace;

the Company’s ability to maintain effective internal controls;

changes in the Company’s intention to further repatriate cash and cash equivalents and short-term investments residing in
international tax jurisdictions could negatively impact foreign and domestic taxes;

unanticipated litigation, claims or assessments, as well as the outcome/impact of any current/pending litigation, claims or
assessments, including with respect to the Company's Brazilian tax dispute;

variations in consumer demand for FSS technologies, products and services;

potential security violations to the Company's information technology systems;

the investment performance of the Company’s pension plan assets, which could require the Company to increase its pension
contributions, and significant changes in healthcare costs, including those that may result from government action;

the amount and timing of repurchases of the Company’s common shares, if any;

the Company's ability to achieve benefits from its cost-reduction initiatives and other strategic changes, including its multi-
year realignment plan and other restructuring actions, as well as its business process outsourcing initiative; and

the risk factors described above under "Part I - Item 1A - Risk Factors” of this Form 10-K.

41

ITEM 7A: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The Company's Venezuelan operations consist of a fifty-percent owned subsidiary, which is consolidated. Venezuela financial 
results are measured using the U.S. dollar as its functional currency because its economy is considered highly inflationary. On 
March 24, 2014, the Venezuelan government announced a currency exchange mechanism, SICAD 2, which yielded an exchange 
rate significantly higher than the rates established through the other regulated exchange mechanisms. Management determined 
that it was unlikely that the Company would be able to convert bolivars under a currency exchange other than SICAD 2. On March 
31, 2014, the Company remeasured its Venezuelan balance sheet using the SICAD 2 rate of 50.86 compared to the previous official 
government rate of 6.30, resulting in a decrease of $6,051 to the Company’s cash balance and net losses of $12,101 that were 
recorded within foreign exchange (loss) gain, net in the consolidated statements of operations in the first quarter of 2014. In 
addition, as a result of the currency devaluation, the Company recorded a $4,073 lower of cost or market adjustment related to its 
service inventory within service cost of sales in the consolidated statements of operations in the first quarter of 2014. In the future, 
if the Company converts bolivars at a rate other than the SICAD 2 rate, the Company may realize additional gains or losses that 
would be recorded in the statements of operations. The Company's Venezuelan operations represented less than one percent of the 
Company's total assets as of December 31, 2014 and less than one percent of net sales for the year ended December 31, 2014. The 
Company does not expect its Venezuelan operations to be a significant component of its consolidated revenue or operating profit 
during 2015.

The Company is exposed to foreign currency exchange rate risk inherent in its international operations denominated in currencies 
other than the U.S. dollar. A hypothetical 10 percent movement in the applicable foreign exchange rates would have resulted in 
an increase or decrease in 2014 and 2013 year-to-date operating profit of approximately $10,088 and $341, respectively. The 
sensitivity model assumes an instantaneous, parallel shift in the foreign currency exchange rates. Exchange rates rarely move in 
the same direction. The assumption that exchange rates change in an instantaneous or parallel fashion may overstate the impact 
of changing exchange rates on amounts denominated in a foreign currency.

The Company’s risk-management strategy uses derivative financial instruments such as forwards to hedge certain foreign currency 
exposures. The intent is to offset gains and losses that occur on the underlying exposures, with gains and losses on the derivative 
contracts hedging these exposures. The Company does not enter into derivatives for trading purposes. The Company’s primary 
exposures to foreign exchange risk are movements in the euro/U.S. dollar, U.S. dollar/Brazilian real/U.S. dollar and Chinese yuan 
renminbi/U.S. dollar. There were no significant changes in the Company’s foreign exchange risks in 2014 compared with 2013.

The Company manages interest rate risk with the use of variable rate borrowings under its committed and uncommitted credit 
facilities and interest rate swaps. Variable rate borrowings under the credit facilities totaled $280,369 and $293,962 at December 31, 
2014 and 2013, respectively, of which $50,000 for both years was effectively converted to fixed rate using interest rate swaps. A 
one percentage point increase or decrease in interest rates would have resulted in an increase or decrease in interest expense of 
approximately $2,331 and $2,391 for 2014 and 2013, respectively, including the impact of the swap agreements. The Company’s 
primary exposure to interest rate risk is movements in the LIBOR, which is consistent with prior periods. 

42

ITEM 8: FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

FINANCIAL STATEMENTS

Reports of Independent Registered Public Accounting Firm

Consolidated Balance Sheets as of December 31, 2014 and 2013

Consolidated Statements of Operations for the years ended December 31, 2014, 2013 and 2012

Consolidated Statements of Comprehensive (Loss) Income for the years ended December 31, 2014, 2013 and 
2012

Consolidated Statements of Equity for the years ended December 31, 2014, 2013 and 2012

Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013 and 2012

Notes to Consolidated Financial Statements

FINANCIAL STATEMENTS SCHEDULES

Schedule II - Valuation of Qualifying Accounts for the years ended December 31, 2014, 2013 and 2012

All other schedules are omitted because they are not applicable.

44

46

47

48

49

50

51

97

43

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders
Diebold, Incorporated:

We have audited the accompanying consolidated balance sheets of Diebold, Incorporated and subsidiaries as of December 31, 
2014 and 2013, and the related consolidated statements of operations, comprehensive (loss) income, equity, and cash flows for 
each of the years in the 
period ended December 31, 2014. In connection with our audits of the consolidated financial 
statements,  we  also  have  audited  financial  statement  schedule,  Schedule  II  “Valuation  and  Qualifying  Accounts.”  These 
consolidated  financial  statements  and  the  financial  statement  schedule  are  the  responsibility  of  Diebold,  Incorporated’s 
management. Our responsibility is to express an opinion on these consolidated financial statements and the financial statement 
schedule based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements 
are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures 
in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by 
management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable 
basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position 
of Diebold, Incorporated and subsidiaries as of December 31, 2014 and 2013, and the results of their operations and their cash 
period  ended  December 31,  2014,  in  conformity  with  U.S. generally  accepted 
flows  for  each  of  the  years  in  the 
accounting  principles. Also  in  our  opinion,  the  related  financial  statement  schedule,  when  considered  in  relation  to  the  basic 
consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
Diebold, Incorporated’s internal control over financial reporting as of December 31, 2014, based on criteria established in Internal 
Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(COSO), and our report dated February 17, 2015 expressed an unqualified opinion on the effectiveness of the Company’s internal 
control over financial reporting.

/s/ KPMG LLP

Cleveland, Ohio
February 17, 2015

44

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders
Diebold, Incorporated:

We have audited Diebold, Incorporated’s internal control over financial reporting as of December 31, 2014, based on criteria 
established  in  Internal  Control  -  Integrated  Framework  (1992)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway Commission (COSO). Diebold, Incorporated’s management is responsible for maintaining effective internal control 
over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the 
accompanying Management’s Report on Internal Control over Financial Reporting appearing under Item 9A(b) of the Diebold, 
Incorporated’s December 31, 2014 annual report on Form 10-K. Our responsibility is to express an opinion on the Company’s 
internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). 
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control 
over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control 
over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating 
effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we 
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Diebold, Incorporated maintained, in all material respects, effective internal control over financial reporting as of 
December 31, 2014, based on criteria established in Internal Control - Integrated Framework (1992) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (COSO).

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated  balance  sheets  of  Diebold,  Incorporated  and  subsidiaries  as  of  December 31,  2014  and  2013,  and  the  related 
consolidated statements of operations, comprehensive (loss) income, equity, and cash flows for each of the years in the three-year 
period ended December 31, 2014, and our report dated February 17, 2015 expressed an unqualified opinion on those consolidated 
financial statements.

/s/ KPMG LLP

Cleveland, Ohio
February 17, 2015

45

DIEBOLD, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(dollars in thousands)

December 31,

2014

2013

ASSETS

Current assets

Cash and cash equivalents
Short-term investments
Trade receivables, less allowances for doubtful accounts of

$23,011 and $24,872, respectively)

Inventories
Deferred income taxes
Prepaid expenses
Prepaid income taxes
Other current assets

 Total current assets
 Securities and other investments
 Property, plant and equipment, net
 Goodwill
 Deferred income taxes
 Finance lease receivables
 Other assets
 Total assets

LIABILITIES AND EQUITY

Current liabilities
Notes payable
Accounts payable
Deferred revenue
Payroll and other benefits liabilities
Other current liabilities

 Total current liabilities
 Long-term debt
 Pensions and other benefits
 Post-retirement and other benefits
 Deferred income taxes
 Other long-term liabilities
Commitments and contingencies
Equity
Diebold, Incorporated shareholders' equity
Preferred shares, no par value, 1,000,000 authorized shares, none issued
Common shares, $1.25 par value, 125,000,000 authorized shares,
  79,238,759 and 78,618,517 issued shares,
  64,632,400 and 64,068,047 outstanding shares, respectively
Additional capital
Retained earnings
Treasury shares, at cost (14,606,359 and 14,550,470 shares, respectively)
Accumulated other comprehensive loss

Total Diebold, Incorporated shareholders' equity
Noncontrolling interests
Total equity
Total liabilities and equity

See accompanying notes to consolidated financial statements.

46

$

322,017
136,653

$

230,709
242,988

447,239
376,462
110,165
22,031
21,245
104,511
1,555,350
82,591
160,895
179,828
39,461
74,516
90,850
2,183,491

43,791
210,399
234,607
93,845
311,094
893,736
480,242
118,674
19,282
9,150
41,592
—

477,937
405,173
110,999
21,994
11,713
169,044
1,655,530
83,625
169,506
171,974
86,544
90,391
84,566
2,342,136

25,575
261,708
275,119
116,769
348,552
1,027,723
479,794
211,043
20,759
6,527
41,401
—

$

$

—

—

99,048
418,037
762,214
(557,170)
(190,525)
531,604
23,285
554,889
2,342,136

$

98,273
385,321
722,743
(555,252)
(54,321)
596,764
24,051
620,815
2,183,491

$

$

$

DIEBOLD, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)

Year ended December 31,
2013

2012

2014

$

$

1,637,622
1,413,431
3,051,053

$

1,637,056
1,220,435
2,857,491

1,626,521
1,365,172
2,991,693

1,147,363
1,124,340
2,271,703
779,350
515,551
93,617
2,123
(12,888)
598,403
180,947

34,501
(31,420)
(11,791)
(1,648)
170,589
53,570
117,019

—
117,019
2,602
114,417

64,530
65,154

1.77
—
1.77

1.76
—
1.76

114,417
—
114,417

$

$

$

$

$

$

$

1,222,675
994,460
2,217,135
640,356
596,694
92,315
72,017
(2,410)
758,616
(118,260)

27,603
(29,234)
172
(88)
(119,807)
56,715
(176,522)
—
(176,522)
5,083
(181,605) $

63,659
63,659

(2.85) $
—
(2.85) $

(2.85) $
—
(2.85) $

1,215,673
1,046,400
2,262,073
729,620
527,729
85,881
15,783
(1,202)
628,191
101,429

37,593
(30,330)
2,654
(451)
110,895
28,225
82,670
(3,125)
79,545
5,942
73,603

63,061
63,914

1.22
(0.05)
1.17

1.20
(0.05)
1.15

(181,605) $

—

(181,605) $

76,728
(3,125)
73,603

$

$

$

$

$

$

$

Net sales

Services
Products

Cost of sales
Services
Products

Gross profit
Selling and administrative expense
Research, development and engineering expense
Impairment of assets
Gain on sale of assets, net

Operating profit (loss)
Other income (expense)
Investment income
Interest expense
Foreign exchange (loss) gain, net
Miscellaneous, net

Income (loss) from continuing operations before taxes
Income tax expense
Income (loss) from continuing operations

Loss from discontinued operations, net of tax
Net income (loss)
Net income attributable to noncontrolling interests
Net income (loss) attributable to Diebold, Incorporated

Basic weighted-average shares outstanding
Diluted weighted-average shares outstanding

Basic earnings (loss) per share

Income (loss) from continuing operations, net of tax
Loss from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated

Diluted earnings (loss) per share

Income (loss) from continuing operations, net of tax
Loss from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated

Amounts attributable to Diebold, Incorporated

Income (loss) from continuing operations, net of tax
Loss from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated

See accompanying notes to consolidated financial statements.

47

DIEBOLD, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(in thousands)

Net income (loss)

Other comprehensive (loss) income, net of tax:

Translation adjustment
     (net of tax of $3,588, $2,064, and $0, respectively)

Foreign currency hedges
 (net of tax of $(307), $(1,719) and $(1,218), respectively)

Interest rate hedges:

Net income recognized in other comprehensive income
 (net of tax of $(413), $(483) and $(99), respectively)

Reclassification adjustment for amounts recognized in net income
 (net of tax of $(114), $(132) and $(230), respectively)

Pension and other post-retirement benefits:

Prior service credit recognized during the year
 (net of tax of $146, $308 and $99, respectively)

Net actuarial losses recognized during the year
 (net of tax of $(1,231), $(5,762) and $(6,544), respectively)

Net actuarial (loss) gain occurring during the year
 (net of tax of $39,303, $(28,270), and $23,765, respectively)

Prior service cost recognized due to curtailment
    (net of tax of $0, $(803) and $0, respectively

Net actuarial losses recognized due to curtailment
     (net of tax of $0, $(21,069) and $0, respectively)

Settlements
 (net of tax of $0, $(7,799) and $(8,303), respectively)

Unrealized (loss) gain on securities, net:

Net (loss) gain recognized in other comprehensive income
      (net of tax of $7, $(55) and $0, respectively)

Reclassification adjustment for amounts recognized in net income
     (net of tax of $(29), $(19) and $0, respectively)

Other

Other comprehensive (loss) income, net of tax

Comprehensive (loss) income

Less: comprehensive income (loss) attributable to noncontrolling interests

Year ended December 31,

2014

2013

2012

$

117,019

$ (176,522) $

79,545

(73,679)

(70,269)

(36,164)

481

2,844

1,803

680

213

467

698

192

506

141

91

50

(236)

(493)

(160)

1,996

9,130

10,721

(63,740)

44,796

(38,939)

—

—

1,272

33,386

—

—

—
(61,980)

12,357

100,448

13,604
(14,774)

(531)

3,932

3,304

2,148
(2,679)
(24)
(137,414)
(20,395)
1,392

1,372

2,560

1,162

37,251
(139,271)
5,616

4,523
(1,219)
(168)
(50,472)
29,073

6,166

Comprehensive (loss) income attributable to Diebold, Incorporated

$

(21,787) $ (144,887) $

22,907

See accompanying notes to consolidated financial statements.

48

DIEBOLD, INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EQUITY
(dollars in thousands)

Common Shares
Number Par Value

Additional
Capital

Retained
Earnings

Treasury
Shares

Accumulated 
Other 
Comprehensive
 Income (Loss)

Total
Diebold,
Incorporated
Shareholders'
Equity

Noncontrolling 
Interests

Total 
Equity

Balance, January 1, 2012

76,840,956

$ 96,051

$ 327,805

$ 977,572

$ (547,737) $

(40,343) $

813,348

$

31,274

$

844,622

Net income

Other comprehensive (loss) income

Stock options exercised

Restricted stock units issued

Performance shares issued

Other share-based compensation

Income tax benefit from share-

based compensation

Share-based compensation expense

Dividends paid

Treasury shares (93,110 shares)

Distributions to noncontrolling

interest holders, net

73,603

(50,696)

553,890

164,552

86,196

15,524

692

206

108

19

15,987

(206)

(108)

(19)

982

13,840

(72,830)

(3,452)

73,603

(50,696)

16,679

—

—

—

982

13,840

(72,830)

(3,452)

5,942

224

79,545

(50,472)

16,679

—

—

—

982

13,840

(72,830)

(3,452)

—

(2,092)

(2,092)

Balance, December 31, 2012

77,661,118

$ 97,076

$ 358,281

$ 978,345

$ (551,189) $

(91,039) $

791,474

$

35,348

$

826,822

Net (loss) income

Other comprehensive income

Stock options exercised

Restricted stock units issued

Performance shares issued

Other share-based compensation

Income tax detriment from share-

based compensation

Share-based compensation expense

Dividends paid

Treasury shares (130,019 shares)

Distributions to noncontrolling

interest holders, net

(181,605)

36,718

591,223

279,920

29,882

56,374

740

350

37

70

15,983

(350)

(37)

(70)

(3,918)

15,432

(73,997)

(4,063)

(181,605)

36,718

16,723

—

—

—

(3,918)

15,432

(73,997)

(4,063)

5,083

533

(176,522)

37,251

16,723

—

—

—

(3,918)

15,432

(73,997)

(4,063)

—

(16,913)

(16,913)

Balance, December 31, 2013

78,618,517

$ 98,273

$ 385,321

$ 722,743

$ (555,252) $

(54,321) $

596,764

$

24,051

$

620,815

 Net income

 Other comprehensive loss

Stock options exercised

Restricted stock units issued

Other share-based compensation

Income tax detriment from share-

based compensation

Share-based compensation expense

Dividends paid

Treasury shares (55,889 shares)

Distributions to noncontrolling

interest holders, net

114,417

(136,204)

444,846

134,285

41,111

556

168

51

14,075

(168)

(75)

(2,661)

21,545

(74,946)

(1,918)

114,417

(136,204)

14,631

—

(24)

(2,661)

21,545

(74,946)

(1,918)

2,602

117,019

(1,210)

(137,414)

14,631

—

(24)

(2,661)

21,545

(74,946)

(1,918)

—

(2,158)

(2,158)

Balance, December 31, 2014

79,238,759

$ 99,048

$ 418,037

$ 762,214

$ (557,170) $

(190,525) $

531,604

$

23,285

$

554,889

See accompanying notes to consolidated financial statements.

49

DIEBOLD INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Cash flow from operating activities

Net income (loss)
Adjustments to reconcile net income (loss) to cash provided by operating activities:

Depreciation and amortization
Share-based compensation expense
Excess tax benefits from share-based compensation
Impairment of assets
Pension curtailment, settlement and special termination
Devaluation of Venezuelan balance sheet
Gain on sale of assets, net
Equity in earnings of an investee

Cash flow from changes in certain assets and liabilities, net of the effects of acquisitions

Trade receivables
Inventories
Prepaid expenses
Prepaid income taxes
Other current assets
Accounts payable
Deferred revenue
Deferred income taxes
Pension and other post-retirement benefits
Finance lease receivables
Certain other assets and liabilities

Net cash provided by operating activities
Cash flow from investing activities

Payments for acquisitions, net of cash acquired
Proceeds from maturities of investments
Proceeds from sale of investments
Payments for purchases of investments
Proceeds from sale of assets
Capital expenditures
Increase in certain other assets
Purchase of finance receivables, net of cash collections

Net cash provided by (used in) investing activities
Cash flow from financing activities

Dividends paid
Debt issuance costs
Revolving debt borrowings (repayments), net
Other debt borrowings
Other debt repayments
Distributions to noncontrolling interest holders
Excess tax benefits from share-based compensation
Issuance of common shares
Repurchase of common shares
Net cash used in financing activities
Effect of exchange rate changes on cash
Increase (decrease) in cash and cash equivalents
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
Cash paid for:

Income taxes
Interest

Significant noncash investing and financing activities:

Accrued holdback for acquisition

See accompanying notes to consolidated financial statements.

50

Year Ended December 31,
2013

2012

2014

$

117,019

$

(176,522) $

79,545

74,072
21,545
(454)
2,123
—
12,101
(12,888)
—

(58,588)
(53,241)
(1,993)
9,589
(42,785)
59,278
51,554
(11,305)
(5,034)
(61,579)
87,492
186,906

(11,749)
477,421
39,586
(428,652)
18,441
(61,453)
(19,795)
—
13,799

(74,946)
(1,368)
2,000
157,676
(175,501)
(2,158)
454
14,607
(1,918)
(81,154)
(28,243)
91,308
230,709
322,017

49,181
31,185

$

$
$

82,594
15,432
(471)
72,017
69,561
1,584
(2,410)
—

23,983
21,337
12,908
(4,889)
(11,183)
(9,659)
16,522
(15,125)
11,026
(32,593)
50,112
124,224

—
464,331
55,987
(537,682)
7,536
(35,447)
(13,747)
6,303
(52,719)

(73,997)
—
(56,000)
51,231
(121,901)
(16,913)
471
16,723
(4,063)
(204,449)
(5,139)
(138,083)
368,792
230,709

76,480
29,543

$

$
$

78,644
13,840
(1,843)
15,783
21,907
—
(1,202)
(702)

(75,275)
20,955
(3,490)
(1,890)
(16,080)
2,564
(21,767)
(10,558)
3,774
23,650
7,653
135,508

(28,292)
325,403
50,431
(377,070)
3,357
(49,742)
(13,077)
16,159
(72,831)

(72,830)
—
70,000
117,163
(163,538)
(2,092)
1,843
16,679
(3,452)
(36,227)
8,422
34,872
333,920
368,792

49,011
28,917

— $

— $

12,000

$

$
$

$

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
(in thousands, except per share amounts)

NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Principles of Consolidation The consolidated financial statements include the accounts of Diebold, Incorporated and its wholly- 
and majority-owned subsidiaries (collectively, the Company). All significant intercompany accounts and transactions have been 
eliminated.

Use of Estimates in Preparation of Consolidated Financial Statements The preparation of the accompanying consolidated 
financial statements in conformity with accounting principles generally accepted in the United States of America (U.S. GAAP) 
requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions 
affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities, and reported amounts of 
revenues and expenses. Such estimates include revenue recognition, the valuation of trade and financing receivables, inventories, 
goodwill,  intangible  assets,  other  long-lived  assets,  legal  contingencies,  guarantee  obligations  and  assumptions  used  in  the 
calculation of income taxes, pension and other post-retirement benefits and customer incentives, among others. These estimates 
and assumptions are based on management’s best estimates and judgment. Management evaluates its estimates and assumptions 
on an ongoing basis using historical experience and other factors. Management monitors the economic condition and other factors 
and will adjust such estimates and assumptions when facts and circumstances dictate. As future events and their effects cannot be 
determined with precision, actual results could differ significantly from these estimates.

International Operations The financial statements of the Company’s international operations are measured using local currencies 
as their functional currencies, with the exception of Venezuela's financial results, which are measured using the currency exchange 
mechanism, SICAD 2. The Company translates the assets and liabilities of its non-U.S. subsidiaries at the exchange rates in effect 
at year end and the results of operations at the average rate throughout the year. The translation adjustments are recorded directly 
as a separate component of shareholders’ equity, while transaction gains (losses) are included in net income. Sales to customers 
outside the United States in relation to total consolidated net sales approximated 56.1 percent, 52.3 percent and 48.7 percent in 
2014, 2013 and 2012, respectively.

Venezuelan Currency Devaluation The Company's Venezuelan operations consist of a fifty-percent owned subsidiary, which is 
consolidated. Venezuela financial results are measured using the U.S. dollar as its functional currency because its economy is 
considered highly inflationary. On March 24, 2014, the Venezuelan government announced a currency exchange mechanism, 
SICAD 2, which yielded an exchange rate significantly higher than the rates established through the other regulated exchange 
mechanisms. Management determined that it was unlikely that the Company would be able to convert bolivars under a currency 
exchange other than SICAD 2. On March 31, 2014, the Company remeasured its Venezuelan balance sheet using the SICAD 2 
rate of 50.86 compared to the previous official government rate of 6.30, resulting in a decrease of $6,051 to the Company’s cash 
balance and net losses of $12,101 that were recorded within foreign exchange (loss) gain, net in the consolidated statements of 
operations in the first quarter of 2014. In addition, as a result of the currency devaluation, the Company recorded a $4,073 lower 
of cost or market adjustment related to its service inventory within service cost of sales in the consolidated statements of operations 
in the first quarter of 2014. In the future, if the Company converts bolivars at a rate other than the SICAD 2 rate, the Company 
may realize additional gains or losses that would be recorded in the statements of operations. The Company's Venezuelan operations 
represented less than one percent of the Company's total assets as of December 31, 2014 and less than one percent of net sales for 
the year ended December 31, 2014. The Company does not expect its Venezuelan operations to be a significant component of its 
consolidated revenue or operating profit during 2015.

Acquisition  and  Divestiture  In  the  third  quarter  of  2014,  the  Company  acquired  Cryptera A/S  (Cryptera),  a  supplier  of  the 
Company's encrypting PIN pad technology and a world leader in the research and development of secure payment technologies. 
The total purchase price was approximately $13,000 and Cryptera is included in the Europe, Middle East and Africa (EMEA) 
segment within the Company' s consolidated financial statements from July 1, 2014, the date of acquisition. In the second quarter 
of 2014, the Company divested its check and payment processing subsidiary, Diebold Eras, Incorporated (Eras), which resulted 
in a gain of $13,709 recognized within gain on sale of assets, net in the consolidated statement of operations. Eras was included 
in the North America (NA) segment. Total assets and operating results of Eras were not significant to the consolidated financial 
statements.

Reclassification  The  Company  has  reclassified  the  presentation  of  certain  prior-year  information  to  conform  to  the  current 
presentation. 

51

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

Revenue Recognition The Company’s revenue recognition policy is consistent with the requirements of Financial Accounting 
Standards Board (FASB) Accounting Standards Codification (ASC) 605, Revenue Recognition (ASC 605). In general, the Company 
records revenue when it is realized, or realizable and earned. The Company considers revenue to be realized, or realizable and 
earned when, persuasive evidence of an arrangement exists, the products or services have been approved by the customer after 
delivery and/or installation acceptance or performance of services; the sales price is fixed or determinable within the contract; and 
collectability is reasonably assured. The Company's products include both hardware and the software required for the equipment 
to operate as intended, and for product sales, the Company determines the earnings process is complete when title, risk of loss 
and the right to use the product has transferred to the customer. Within the North America region, the earnings process is completed 
upon customer acceptance. Where the Company is contractually responsible for installation, customer acceptance occurs upon 
completion of the installation of all equipment at a job site and the Company’s demonstration that the equipment is in operable 
condition. Where the Company is not contractually responsible for installation, customer acceptance occurs upon shipment or 
delivery to a customer location depending on the terms within the contract. Internationally, customer acceptance is upon the earlier 
of delivery or completion of the installation depending on the terms in the contract with the customer. 

The application of ASC 605 to the Company's customer contracts requires judgment, including the determination of whether an 
arrangement includes multiple deliverables such as hardware, software, maintenance and/or other services. For contracts that 
contain multiple deliverables, total arrangement consideration is allocated at the inception of the arrangement to each deliverable 
based on the relative selling price method. The relative selling price method is based on a hierarchy consisting of vendor specific 
objective evidence (VSOE) (price when sold on a stand-alone basis), if available, or third-party evidence (TPE), if VSOE is not 
available, or estimated selling price (ESP) if neither VSOE nor TPE is available. The Company's ESP is consistent with the objective 
of determining VSOE, which is the price at which we would expect to transact on a stand-alone sale of the deliverable. The 
determination of ESP is based on applying significant judgment to weigh a variety of company-specific factors including our 
pricing practices, customer volume, geography, internal costs and gross margin objectives, information gathered from experience 
in customer negotiations, recent technological trends, and competitive landscape. In contracts that involve multiple deliverables 
with separately priced extended warranty and product maintenance, these services are typically accounted for under FASB ASC 
605-20, Separately Priced Extended Warranty and Product Maintenance Contracts where stated price is recognized ratably over 
the period.

For software sales, excluding software required for the equipment to operate as intended, the Company applies the software revenue 
recognition principles within FASB ASC 985-605, Software - Revenue Recognition. For software and software-related deliverables 
(software elements), the Company allocates revenue based upon the relative fair value of these deliverables as determined by 
VSOE. If the Company cannot obtain VSOE for any undelivered software element, revenue is deferred until all deliverables have 
been delivered or until VSOE can be determined for any remaining undelivered software elements. When the fair value of a 
delivered element cannot be established, but fair value evidence exists for the undelivered software elements, the Company uses 
the residual method to recognize revenue. Under the residual method, the fair value of the undelivered elements is deferred and 
the remaining portion of the arrangement consideration is allocated to the delivered elements and recognized as revenue. 

The Company has the following revenue streams related to sales to its customers: 

Financial Self-Service Product & Managed Service Revenue Financial self-service (FSS) products are primarily automated 
teller  machines  (ATMs)  and  other  equipment  primarily  used  in  the  banking  industry  which  include  both  hardware  and  the 
software required for the equipment to operate as intended. The Company also provides service contracts on FSS products that 
typically cover a 12-month period and can begin at any time after the warranty period expires. The service provided under 
warranty is limited as compared to those offered under service contracts. Further, warranty is not considered a separate deliverable 
of the sale and covers only replacement of defective parts inclusive of labor. Service contracts provide additional services beyond 
those covered under the warranty, including preventative maintenance service, cleaning, supplies stocking and cash handling, 
all of which are not essential to the functionality of the equipment. Service revenue also includes services and parts the Company 
provides on a billed-work basis that are not covered by warranty or service contract. The Company also provides customers 
with integrated services such as outsourced and managed services, including remote monitoring, trouble-shooting, training, 
transaction processing, currency management, maintenance or full support services. 

Electronic Security Products & Managed Service Revenue The Company provides global product sales, service, installation, 
project management for longer-term contracts and monitoring of original equipment manufacturer electronic security products 
to financial, government, retail and commercial customers. These solutions provide the Company’s customers a single-source 
solution to their electronic security needs. 

52

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

Physical Security & Facility Revenue The Company designs, manufactures and/or procures and installs physical security and 
facility products. These consist of vaults, safe deposit boxes and safes, drive-up banking equipment and a host of other banking 
facilities products. 

Brazil Other The Company offers election and lottery systems product solutions and support to the Brazilian government. 
Election systems revenue consists of election equipment sales, networking, tabulation and diagnostic software development, 
training, support and maintenance. Lottery systems revenue primarily consists of equipment sales. The election and lottery 
equipment  components  are  included  in  product  revenue.  The  software  development,  training,  support  and  maintenance 
components are included in service revenue.

Software Solutions & Service Revenue The Company offers software solutions, excluding software required for the equipment 
to operate as intended, consisting of multiple applications that process events and transactions (networking software) along with 
the related server. Sales of networking software represent software solutions to customers that allow them to network various 
different vendors’ ATMs onto one network. Included within service revenue is revenue from software support agreements, which 
are typically 12 months in duration and pertain to networking software. 

Depreciation and Amortization Depreciation of property, plant and equipment is computed using the straight-line method for 
financial statement purposes. Amortization of leasehold improvements is based upon the shorter of original terms of the lease or 
life of the improvement. Repairs and maintenance are expensed as incurred. Amortization of the Company’s other long-term assets, 
such as intangible assets and capitalized computer software, is computed using the straight-line method over the life of the asset.

Advertising Costs Advertising costs are expensed as incurred and were $16,708, $9,812 and $11,316 in 2014, 2013 and 2012, 
respectively.

Research, Development and Engineering Research, development and engineering costs are expensed as incurred and were 
$93,617, $92,315 and $85,881 in 2014, 2013 and 2012, respectively.

Shipping and Handling Costs The Company recognizes shipping and handling fees billed when products are shipped or delivered 
to a customer and includes such amounts in net sales. Third-party freight payments are recorded in cost of sales.

Taxes on Income Deferred taxes are provided on an asset and liability method, whereby deferred tax assets are recognized for 
deductible temporary differences, operating loss carry-forwards and tax credits. Deferred tax liabilities are recognized for taxable 
temporary  differences  and  undistributed  earnings  in  certain  tax  jurisdictions.  Deferred  tax  assets  are  reduced  by  a  valuation 
allowance when, based on available evidence, it is more likely than not that some portion or all of the deferred tax assets will not 
be realized. Determination of a valuation allowance involves estimates regarding the timing and amount of the reversal of taxable 
temporary differences, expected future taxable income and the impact of tax planning strategies. Deferred tax assets and liabilities 
are adjusted for the effects of changes in tax laws and rates on the date of enactment.

The Company regularly assesses its position with regard to tax exposures and records liabilities for these uncertain tax positions 
and related interest and penalties, if any, when the tax benefit is not more likely than not realizable. The Company has recorded 
an accrual that reflects the recognition and measurement process for the financial statement recognition and measurement of a tax 
position taken or expected to be taken on a tax return. Additional future income tax expense or benefit may be recognized once 
the positions are effectively settled.

Sales Tax The Company collects sales taxes from customers and accounts for sales taxes on a net basis.

Cash Equivalents The Company considers highly liquid investments with original maturities of three months or less at the time 
of purchase to be cash equivalents.

Financial Instruments The carrying amount of cash and cash equivalents, trade receivables and accounts payable, approximated 
their  fair  value  because  of  the  relatively  short  maturity  of  these  instruments. The  Company’s  risk-management  strategy  uses 
derivative financial instruments such as forwards to hedge certain foreign currency exposures and interest rate swaps to manage 
interest rate risk. The intent is to offset gains and losses that occur on the underlying exposures, with gains and losses on the 
derivative contracts hedging these exposures. The Company does not enter into derivatives for trading purposes. The Company 

53

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

recognizes all derivatives on the balance sheet at fair value. Changes in the fair values of derivatives that are not designated as 
hedges are recognized in earnings. If the derivative is designated and qualifies as a hedge, depending on the nature of the hedge, 
changes in the fair value of the derivatives are either offset against the change in the hedged assets or liabilities through earnings 
or recognized in other comprehensive income until the hedged item is recognized in earnings.

Fair Value The Company measures its financial assets and liabilities using one or more of the following three valuation techniques:

Valuation technique Description
Market approach

Prices and other relevant information generated by market transactions involving identical or
comparable assets or liabilities.

Cost approach

Amount that would be required to replace the service capacity of an asset (replacement cost).

Income approach

Techniques to convert future amounts to a single present amount based upon market expectations.

The hierarchy that prioritizes the inputs to valuation techniques used to measure fair value is divided into three levels:

Fair value level
Level 1

Level 2

Description

Unadjusted quoted prices in active markets for identical assets or liabilities.

Unadjusted quoted prices in active markets for similar assets or liabilities, unadjusted quoted prices for 
identical or similar assets or liabilities in markets that are not active or inputs, other than quoted prices 
in active markets, that are observable either directly or indirectly.

Level 3

Unobservable inputs for which there is little or no market data. 

A financial asset or liability’s classification within the hierarchy is determined based on the lowest level input that is significant 
to the fair value measurement in its entirety. The Company uses the end of period when determining the timing of transfers between 
levels. 

Short-Term Investments The Company had investments in certificates of deposit that were recorded at cost, which approximates 
fair value. Additionally, the Company has investments in U.S. dollar indexed bond funds that are classified as available-for-sale 
and stated at fair value. U.S. dollar indexed bond funds are reported at net asset value, which is the practical expedient for fair 
value as determined by banks where funds are held.

Assets Held in Rabbi Trusts / Deferred Compensation The fair value of the assets held in rabbi trusts (refer to notes 6 and 13) is 
derived from investments in a mix of money market, fixed income and equity funds managed by Bank of America/Merrill Lynch. 
The related deferred compensation liability is recorded at fair value.

Foreign Exchange Forward Contracts A substantial portion of the Company’s operations and revenues are international. As 
a result, changes in foreign exchange rates can create substantial foreign exchange gains and losses from the revaluation of non-
functional currency monetary assets and liabilities. The foreign exchange contracts are valued using the market approach based 
on observable market transactions of forward rates.

Interest Rate Swaps The Company has variable rate debt and is subject to fluctuations in interest related cash flows due to 
changes in market interest rates. The Company’s policy allows it to periodically enter into derivative instruments designated as 
cash flow hedges to fix some portion of future variable rate based interest expense. The Company executed two pay-fixed 
receive-variable interest rate swaps to hedge against changes in the London Interbank Offered Rate (LIBOR) benchmark interest 
rate on a portion of the Company’s LIBOR-based borrowings. The fair value of the swap is determined using the income approach 
and is calculated based on LIBOR rates at the reporting date.

Assets and Liabilities Not Measured at Fair Value on a Recurring Basis In addition to assets and liabilities that are measured 
at fair value on a recurring basis, the Company also measures certain assets and liabilities at fair value on a nonrecurring basis. 
Our non-financial assets, including goodwill, intangible assets and property, plant and equipment, are measured at fair value 
when there is an indication of impairment. These assets are recorded at fair value, determined using level 3 inputs, only when 
an impairment charge is recognized. Further details regarding the Company's goodwill impairment review appear in note 11.

Assets and Liabilities Recorded at Carrying Value The fair value of the Company’s cash and cash equivalents, trade receivables 
and accounts payable, approximates the carrying value due to the relative short maturity of these instruments.

54

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The fair value of the Company’s industrial development revenue bonds are measured using unadjusted quoted prices in active 
markets for identical assets categorized as level 1 inputs. The fair value of the Company’s current notes payable and credit facility 
debt  instruments  approximates  the  carrying  value  due  to  the  relative  short  maturity  of  the  revolving  borrowings  under  these 
instruments. The fair values of the Company’s long-term senior notes were estimated using market observable inputs for the 
Company’s  comparable  peers  with  public  debt,  including  quoted  prices  in  active  markets,  market  indices  and  interest  rate 
measurements, considered level 2 inputs.

Refer to note 19 for further details of assets and liabilities subject to fair value measurement.

Trade Receivables The Company evaluates the collectability of trade receivables based on a percentage of sales related to historical 
loss experience and current trends. The Company will also record periodic adjustments for known events such as specific customer 
circumstances and changes in the aging of accounts receivable balances. After all efforts at collection have been unsuccessful, the 
account is deemed uncollectible and is written off.

Financing Receivables The Company evaluates the collectability of notes and finance lease receivables (collectively, financing 
receivables) on a customer-by-customer basis and evaluates specific customer circumstances, aging of invoices, credit risk changes 
and payment patterns and historical loss experience. When the collectability is determined to be at risk based on the above criteria, 
the  Company  records  the  allowance  for  credit  losses  which  represents  the  Company’s  current  exposure  less  estimated 
reimbursement from insurance claims. After all efforts at collection have been unsuccessful, the account is deemed uncollectible 
and is written off. 

Inventories The Company primarily values inventories at the lower of cost or market applied on a first-in, first-out basis. The 
Company identifies and writes down its excess and obsolete inventories to net realizable value based on usage forecasts, order 
volume and inventory aging. With the development of new products, the Company also rationalizes its product offerings and will 
write-down discontinued product to the lower of cost or net realizable value.

Deferred Revenue Deferred revenue is recorded for any services billed to customers and not yet recognizable if the contract 
period has commenced or for the amount collected from customers in advance of the contract period commencing. In addition, 
deferred revenue is recorded for products and other deliverables that are billed to and collected from customers prior to revenue 
being recognizable.

Split-Dollar Life Insurance The Company recognizes a liability for the post-retirement obligation associated with a collateral 
assignment arrangement if, based on an agreement with an employee, the Company has agreed to maintain a life insurance policy 
during  the  post-retirement  period  or  to  provide  a  death  benefit.  In  addition,  the  Company  recognizes  a  liability  and  related 
compensation costs for future benefits that extend to post-retirement periods. 

Goodwill Goodwill is the cost in excess of the net assets of acquired businesses (refer to note 11). The Company tests all existing 
goodwill at least annually as of November 30 for impairment on a reporting unit basis. The Company tests for impairment between 
annual tests if an event occurs or circumstances change that would more likely than not reduce the carrying value of a reporting 
unit below its reported amount. The Company’s reporting units are defined as Domestic and Canada, Latin America (LA), Brazil, 
Asia Pacific (AP), and Europe, Middle East and Africa (EMEA). Each year, the Company may elect to perform a qualitative 
assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value. In 
evaluating whether it is more likely than not the fair value of a reporting unit is less than its carrying amount, the Company 
considers the following events and circumstances, among others, if applicable: (a) macroeconomic conditions such as general 
economic conditions, limitations on accessing capital or other developments in equity and credit markets; (b) industry and market 
considerations such as competition, multiples or metrics and changes in the market for the Company's products and services or 
regulatory and political environments; (c) cost factors such as raw materials, labor or other costs; (d) overall financial performance 
such as cash flows, actual and planned revenue and earnings compared with actual and projected results of relevant prior periods; 
(e) other relevant events such as changes in key personnel, strategy or customers; (f) changes in the composition of a reporting 
unit's assets or expected sales of all or a portion of a reporting unit; and (g) any sustained decrease in share price. 

If the Company's qualitative assessment indicates that it is more likely than not that the fair value of a reporting unit is less than 
its carrying value, or if management elects to perform a quantitative assessment of goodwill, a two-step impairment test is used 
to identify potential goodwill impairment and measure the amount of any impairment loss to be recognized. In the first step, the 
Company compares the fair value of each reporting unit with its carrying value. The fair value is determined based upon discounted 

55

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

estimated future cash flows as well as the market approach or guideline public company method. The Company’s Step 1 impairment 
test of goodwill of a reporting unit is based upon the fair value of the reporting unit, defined as the price that would be received 
to sell the net assets or transfer the net liabilities in an orderly transaction between market participants at the assessment date. In 
the event that the net carrying amount exceeds the fair value, a Step 2 test must be performed whereby the fair value of the reporting 
unit’s goodwill must be estimated to determine if it is less than its net carrying amount. In its two-step test, the Company uses the 
discounted cash flow method and the guideline company method for determining the fair value of its reporting units. Under these 
methods, the determination of implied fair value of the goodwill for a particular reporting unit is the excess of the fair value of a 
reporting unit over the amounts assigned to its assets and liabilities in the same manner as the allocation in a business combination. 

The techniques used in the Company's qualitative assessment and, if necessary, two-step impairment test have incorporated a 
number of assumptions that the Company believes to be reasonable and to reflect market conditions forecast at the assessment 
date. Assumptions in estimating future cash flows are subject to a high degree of judgment. The Company makes all efforts to 
forecast future cash flows as accurately as possible with the information available at the time the forecast is made. To this end, 
the Company evaluates the appropriateness of its assumptions as well as its overall forecasts by comparing projected results of 
upcoming years with actual results of preceding years and validating that differences therein are reasonable. Key assumptions, all 
of which are Level 3 inputs, relate to price trends, material costs, discount rate, customer demand and the long-term growth and 
foreign exchange rates. A number of benchmarks from independent industry and other economic publications were also used. 
Changes in assumptions and estimates after the assessment date may lead to an outcome where impairment charges would be 
required in future periods. Specifically, actual results may vary from the Company’s forecasts and such variations may be material 
and unfavorable, thereby triggering the need for future impairment tests where the conclusions may differ in reflection of prevailing 
market conditions.

Long-Lived Assets Impairment of long-lived assets is recognized when events or changes in circumstances indicate that the 
carrying amount of the asset may not be recoverable. If the expected future undiscounted cash flows are less than the carrying 
amount of the asset, an impairment loss is recognized at that time to reduce the asset to the lower of its fair value or its net book 
value.

Contingencies Liabilities for loss contingencies arising from claims, assessments, litigation, fines, and penalties and other sources 
are recorded when it is probable that a liability has been incurred and the amount can be reasonably estimated. As additional 
information becomes available, any potential liability related to these matters is assessed and the estimates are revised, if necessary. 
Legal costs incurred in connection with loss contingencies are expensed as incurred.

Pensions and Other Post-retirement Benefits Annual net periodic expense and benefit liabilities under the Company’s defined 
benefit plans are determined on an actuarial basis. Assumptions used in the actuarial calculations have a significant impact on plan 
obligations and expense. Members of the management investment committee periodically review the actual experience compared 
with the more significant assumptions used and make adjustments to the assumptions, if warranted. The healthcare trend rates are 
reviewed based upon the results of actual claims experience. The discount rate is determined by analyzing the average return of 
high-quality  (i.e., AA-rated)  fixed-income  investments  and  the  year-over-year  comparison  of  certain  widely  used  benchmark 
indices as of the measurement date. The expected long-term rate of return on plan assets is determined using the plans’ current 
asset allocation and their expected rates of return based on a geometric averaging over 20 years. The rate of compensation increase 
assumptions reflects the Company’s long-term actual experience and future and near-term outlook. Pension benefits are funded 
through deposits with trustees. Other post-retirement benefits are not funded and the Company’s policy is to pay these benefits as 
they become due.

The Company recognizes the funded status of each of its plans in the consolidated balance sheet. Amortization of unrecognized 
net gain or loss resulting from experience different from that assumed and from changes in assumptions (excluding asset gains 
and losses not yet reflected in market-related value) is included as a component of net periodic benefit cost for a year if, as of the 
beginning of the year, that unrecognized net gain or loss exceeds five percent of the greater of the projected benefit obligation or 
the market-related value of plan assets. If amortization is required, the amortization is that excess divided by the average remaining 
service period of participating employees expected to receive benefits under the plan.

56

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

Recently Adopted Accounting Guidance

In April 2014, the FASB issued Accounting Standards Update (ASU) 2014-08, Reporting Discontinued Operations and Disclosures 
of Disposals of Components of an Entity (ASU 2014-08), which includes amendments that change the requirements for reporting 
discontinued operations and require additional disclosures about discontinued operations. Under the new guidance, only disposals 
representing a strategic shift in operations should be presented as discontinued operations. Those strategic shifts should have a 
major effect on the organization’s operations and financial results. Additionally, ASU 2014-08 requires expanded disclosures about 
discontinued operations that will provide financial statement users with more information about the assets, liabilities, income and 
expenses of discontinued operations. In the second quarter of 2014, the Company adopted ASU 2014-08. The adoption of this 
update did not have a material impact on the financial statements of the Company.

In  July  2013,  the  FASB  issued ASU  2013-11,  Presentation  of  an  Unrecognized  Tax  Benefit  When  a  Net  Operating  Loss 
Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists (ASU 2013-11), which requires entities to present an 
unrecognized tax benefit as a reduction of a deferred tax asset for a net operating loss (NOL) or tax credit carryforward whenever 
the NOL or tax credit carryforward would be available to reduce the additional taxable income or tax due if the tax position is 
disallowed. This accounting standard update requires entities to assess whether to net the unrecognized tax benefit with a deferred 
tax asset as of the reporting date. The adoption of this update in 2014 did not have a material impact on the financial statements 
of the Company.

Recently Issued Accounting Guidance

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers (ASU 2014-09), which requires an entity 
to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. 
The ASU will replace most existing revenue recognition guidance in U.S. GAAP when it becomes effective. The standard is 
effective for the Company on January 1, 2017. Early application is not permitted. The standard permits the use of either the 
retrospective or cumulative effect transition method. The Company is evaluating the effect that ASU 2014-09 will have on its 
consolidated  financial  statements  and  related  disclosures.  The  Company  has  not  yet  selected  a  transition  method  nor  has  it 
determined the effect of the standard on its ongoing financial reporting.

No other new accounting pronouncements issued or with effective dates during 2014 had or are expected to have a material impact 
on the Company's consolidated financial statements.

57

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 2: EARNINGS (LOSS) PER SHARE

Basic earnings (loss) per share is based on the weighted-average number of common shares outstanding. Diluted earnings (loss) 
per share includes the dilutive effect of potential common shares outstanding. Under the two-class method of computing earnings 
(loss) per share, non-vested share-based payment awards that contain rights to receive non-forfeitable dividends are considered 
participating securities. The Company’s participating securities include restricted stock units (RSUs), director deferred shares and 
shares that were vested but deferred by employees. The Company calculated basic and diluted earnings (loss) per share under both 
the treasury stock method and the two-class method. For the years presented there were no differences in the earnings (loss) per 
share amounts calculated using the two methods. Accordingly, the treasury stock method is disclosed below.

The following table represents amounts used in computing earnings (loss) per share and the effect on the weighted-average number 
of shares of dilutive potential common shares for the years ended December 31:

Numerator
Income (loss) used in basic and diluted earnings (loss) per share

Income (loss) from continuing operations, net of tax

Loss from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated
Denominator

Weighted-average number of common
 shares used in basic earnings (loss) per share

Effect of dilutive shares (1)

Weighted-average number of shares used in
 diluted earnings (loss) per share
Basic earnings (loss) per share

Income (loss) from continuing operations, net of tax

Loss from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated
Diluted earnings (loss) per share

Income (loss) from continuing operations, net of tax

Loss from discontinued operations, net of tax

Net income (loss) attributable to Diebold, Incorporated

Anti-dilutive shares

Anti-dilutive shares not used in calculating diluted
 weighted-average shares

2014

2013

2012

$

$

$

$

$

$

114,417

—

114,417

$

$

(181,605) $

—

(181,605) $

64,530

624

65,154

1.77

—

1.77

1.76

—

1.76

$

$

$

$

63,659

—

63,659

(2.85) $
—
(2.85) $

(2.85) $
—
(2.85) $

76,728
(3,125)
73,603

63,061

853

63,914

1.22
(0.05)
1.17

1.20
(0.05)
1.15

1,053

2,597

2,201

(1) 

Incremental shares of 545 thousand were excluded from the computation of diluted EPS for the year ended December 31, 2013 because their effect is 
anti-dilutive due to the loss from continuing operations. 

58

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 3: ACCUMULATED OTHER COMPREHENSIVE LOSS

The following table summarizes the changes in the Company’s accumulated other comprehensive loss (AOCI), net of tax, by 
component for the year ended December 31:

Translation

Foreign
Currency
Hedges

Interest
Rate
Hedges

Pension and
Other Post-
retirement
Benefits

Unrealized
Gain on
Securities,
Net

Accumulated
Other
Comprehensive
Loss

Other

Balance at December 31, 2012

$ 68,393

$ (4,728) $ (1,466) $ (152,475) $

119

$ (882) $

(91,039)

Other comprehensive (loss) income
before reclassifications (1)

(70,802)

2,844

Amounts reclassified from AOCI

—

—

Net current period other
comprehensive (loss) income

(70,802)

2,844

Balance at December 31, 2013

$ (2,409) $ (1,884) $

Other comprehensive (loss) income
before reclassifications (1)

Amounts reclassified from AOCI

Net current period other
comprehensive (loss) income

(72,469)

—

(72,469)

481

—

481

Balance at December 31, 2014

$ (74,878) $ (1,403) $

698
(192)

78,182

22,266

3,932
(1,372)

1,162

—

16,016

20,702

100,448

506
(960) $ (52,027) $

2,560

1,162

2,679

$

280

$

36,718
(54,321)

680
(213)

(63,740)
1,760

(61,980)

467
(493) $ (114,007) $

(531)
(2,148)

(2,679)

— $

(24)
—

(135,603)
(601)

(24)
256

$

(136,204)
(190,525)

(1)   Other comprehensive (loss) income before reclassifications within the translation component excludes losses (gains) of $(535) and $1,210 and translation 

attributable to noncontrolling interests for December 31, 2014 and 2013, respectively. 

The following table summarizes the details about amounts reclassified from AOCI for the year ended December 31:

2014

2013

Amount
Reclassified
from AOCI

Amount
Reclassified
from AOCI

Affected Line Item
in the Statement of
Operations

Interest rate hedges (net of tax of $(114) and $(132), respectively)

$

(213) $

(192)

Interest expense

Pension and post-retirement benefits:

Net prior service benefit amortization (net of tax of $(146) and
$(308), respectively)
Net actuarial losses recognized during the year (net of tax of $1,231
and $5,762, respectively)
Prior service cost recognized during the curtailment (net of tax of $0
and $803, respectively)
Settlements (net of tax of $0 and $7,799, respectively)

(236)

(493)

(1)

1,996

—

—

1,760

9,130

(1)

(1)

(1)

1,272

12,357

22,266

Unrealized loss on securities (net of tax of $(29) and $(19),
respectively)

Total reclassifications for the period

(2,148)

$

(601) $

(1,372)
20,702

Investment income

(1)     Pension and other post-retirement benefits AOCI components are included in the computation of net periodic benefit cost (refer to note 13 to the consolidated 

financial statements). 

59

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 4: SHARE-BASED COMPENSATION AND EQUITY

Dividends On the basis of amounts declared and paid quarterly, the annualized dividends per share were $1.15, $1.15 and $1.14 
for the years ended December 31, 2014, 2013 and 2012, respectively.

Share-Based Compensation Cost The Company recognizes costs resulting from all share-based payment transactions based on 
the fair market value of the award as of the grant date. Awards are valued at fair value and compensation cost is recognized on a 
straight-line  basis  over  the  requisite  periods  of  each  award.  The  Company  estimated  forfeiture  rates  are  based  on  historical 
experience. To cover the exercise and/or vesting of its share-based payments, the Company generally issues new shares from its 
authorized, unissued share pool. The number of common shares that may be issued pursuant to the Amended and Restated 1991 
Equity and Performance Incentive Plan (as amended and restated as of February 12, 2014) (1991 Plan) was 9,126,005, of which 
5,532,005 shares were available for issuance at December 31, 2014. 

The  following  table  summarizes  the  components  of  the  Company’s  employee  and  non-employee  share-based  compensation 
programs recognized as selling and administrative expense for the years ended December 31:

2014

2013

2012

Stock options
 Pre-tax compensation expense
 Tax benefit
Stock option expense, net of tax

Restricted stock units
 Pre-tax compensation expense
 Tax benefit
RSU expense, net of tax

Performance shares
 Pre-tax compensation expense
 Tax benefit
Performance share expense, net of tax

Director deferred shares
 Pre-tax compensation expense
 Tax benefit
Director deferred share expense, net of tax

 Total share-based compensation
 Pre-tax compensation expense
 Tax benefit
 Total share-based compensation, net of tax

$

$

$

$

$

$

$

$

$

$

2,696
(998)
1,698

6,075
(1,887)
4,188

12,494
(4,237)
8,257

280
(109)
171

21,545
(7,231)
14,314

$

$

$

$

$

$

$

$

$

$

6,032
(2,198)
3,834

5,580
(1,672)
3,908

2,162
(768)
1,394

1,158
(428)
730

14,932
(5,066)
9,866

$

$

$

$

$

$

$

$

$

$

2,572
(825)
1,747

5,741
(1,809)
3,932

4,425
(1,602)
2,823

1,102
(408)
694

13,840
(4,644)
9,196

60

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following table summarizes information related to unrecognized share-based compensation costs as of December 31, 2014:

Stock options
RSUs
Performance shares

Unrecognized 
Cost

$

$

3,460
9,099
11,528
24,087

Weighted-
Average
Period
(years)
1.3
1.8
1.7

SHARE-BASED COMPENSATION AWARDS

Stock options, RSUs, restricted shares and performance shares have been issued to officers and other management employees 
under the Company’s 1991 Plan.

Stock Options

Stock options generally vest after a one- to four-year period and have a maturity of ten years from the issuance date. Option exercise 
prices equal the closing price of the Company’s common shares on the date of grant. The estimated fair value of the options granted 
was calculated using a Black-Scholes option pricing model using the following assumptions:

Expected life (in years)
Weighted-average volatility
Risk-free interest rate
Expected dividend yield

2014

5
31%
1.47-1.66%
3.59%

2013

6
38%
1.08-1.27%
3.23-3.59%

2012

6-7
41%
0.83-1.39%
3.08-3.23%

The Company uses historical data to estimate option exercise timing within the valuation model. Employees with similar historical 
exercise  behavior  with  regard  to  timing  and  forfeiture  rates  are  considered  separately  for  valuation  and  attribution  purposes. 
Expected volatility is based on historical volatility of the price of the Company’s common shares. The risk-free rate of interest is 
based on a zero-coupon U.S. government instrument over the expected life of the equity instrument. The expected dividend yield 
is based on actual dividends paid per share and the price of the Company’s common shares. 

Options outstanding and exercisable as of December 31, 2014 and changes during the year ended were as follows:

Number of
Shares

Weighted-
Average
Exercise Price
(per share)

Weighted-
Average
Remaining
Contractual
Term
(in years)

Aggregate
Intrinsic Value
(1)

Outstanding at January 1, 2014

Expired or forfeited
Exercised
Granted

Outstanding at December 31, 2014
Options exercisable at December 31, 2014
Options vested and expected to vest (2) at
      December 31, 2014

$
1,954
(355) $
(445) $
$
454
$
1,608
$
871

1,580

$

39.63
51.45
32.89
34.20
37.11
40.17

37.19

6
3

6

$
$

$

2,277
1,359

2,227

(1)  The aggregate intrinsic value represents the total pre-tax intrinsic value (the difference between the Company’s closing share price on the last trading day of 
the year in 2014 and the exercise price, multiplied by the number of “in-the-money” options) that would have been received by the option holders had all 
option holders exercised their options on December 31, 2014. The amount of aggregate intrinsic value will change based on the fair market value of the 
Company’s common shares.

(2)  The expected to vest options are the result of applying the pre-vesting forfeiture rate assumption to total outstanding non-vested options.

61

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The aggregate intrinsic value of options exercised for the years ended December 31, 2014, 2013 and 2012 was $2,149, $2,083 and 
$4,393, respectively. The weighted-average grant-date fair value of stock options granted for the years ended December 31, 2014, 
2013  and  2012  was  $6.75,  $7.79  and  $10.43,  respectively.  Total  fair  value  of  stock  options  vested  during  the  years  ended 
December 31,  2014,  2013  and  2012  was  $1,769,  $8,043  and  $3,413,  respectively.  Exercise  of  options  during  the  year  ended 
December 31, 2014, 2013 and 2012 resulted in cash receipts of $14,607, $16,723 and $16,679, respectively. 

Restricted Stock Units

Each RSU provides for the issuance of one common share of the Company at no cost to the holder and are granted to both employees 
and non-employee directors. RSUs for employees vest after a four- or seven-year period and for non-employee directors vest after 
one year. During the vesting period, employees are paid the cash equivalent of dividends on RSUs. Non-vested employee RSUs 
are forfeited upon termination unless the Board of Directors determines otherwise. 

Non-vested RSUs outstanding as of December 31, 2014 and changes during the year ended were as follows:

Non-vested at January 1, 2014

Forfeited
Vested
Granted

Non-vested at December 31, 2014

Number of 
Shares

Weighted-
Average 
Grant-Date 
Fair Value

499
$
(62) $
(134) $
$
350
$
653

32.28
32.90
32.72
35.25
33.72

(1)  The RSUs granted during the year ended December 31, 2014 include 35 thousand one-year RSUs to non-employee directors under the 1991 Plan. These 

RSUs have a weighted-average grant-date fair value of $39.35. 

The weighted-average grant-date fair value of RSUs granted for the years ended December 31, 2014, 2013 and 2012 was $35.25, 
$30.14 and $35.16, respectively. The total fair value of RSUs vested during the years ended December 31, 2014, 2013 and 2012 
was $4,394, $9,176 and $4,202, respectively.

Performance Shares

Performance shares are granted based on certain management objectives, as determined by the Board of Directors each year. Each 
performance share earned entitles the holder to one common share of the Company. The Company's performance shares include 
performance  objectives  that  vest  and  are  calculated  after  a  three-year  period  as  well  as  performance  objectives  that  vest 
proportionately over a three-year period which are calculated annually. No shares are granted unless certain management threshold 
objectives are met.

Non-vested performance shares outstanding as of December 31, 2014 and changes during the year ended were as follows:

Non-vested at January 1, 2014 (1)

Forfeited
Granted (2)

Non-vested at December 31, 2014

Number of 
Shares

Weighted-
Average 
Grant-Date 
Fair Value

542
$
(173) $
$
778
$
1,147

37.10
39.63
38.07
37.38

(1)  Non-vested performance shares are based on a maximum potential payout. Actual shares granted at the end of the performance period may be less than the 
maximum potential payout level depending on achievement of performance share objectives. Performance shares are based on certain annual management 
objectives, as determined by the Board of Directors.

(2)  The maximum performance shares granted during the year ended December 31, 2014 include 439 thousand shares that vest proportionately over a three-

year period and have a weighted-average grant-date fair value of $35.49.

The weighted-average grant-date fair value of performance shares granted for the years ended December 31, 2014, 2013 and 2012 
was $38.07, $29.15 and $44.25, respectively. The total fair value of performance shares vested during the years ended December 31, 
2014, 2013 and 2012 was $0, $1,090 and $2,521, respectively.

62

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

Director Deferred Shares

Deferred shares have been issued to non-employee directors under the 1991 Plan. Deferred shares provide for the issuance of one 
common share of the Company at no cost to the holder. Deferred shares vest in either a six- or twelve-month period and are issued 
at the end of the deferral period. During the vesting period and until the common shares are issued, non-employee directors are 
paid the cash equivalent of dividends on deferred shares.

As of December 31, 2014, there were 143 non-employee director deferred shares vested and outstanding. There were no deferred 
shares granted in 2014. The weighted-average grant-date fair value of deferred shares granted for the years ended December 31, 
2013 and 2012 was $29.73 and $40.54, respectively. The aggregate intrinsic value of deferred shares released during the years 
ended December 31, 2014, 2013 and 2012 was $121, $1,023 and $247, respectively. Total fair value of deferred shares vested for 
the years ended December 31, 2014, 2013 and 2012 was $898, $1,090 and $979, respectively.

Other Non-employee Share-Based Compensation

In connection with the acquisition of Diebold Colombia, S.A., in December 2005, the Company issued warrants to purchase 35 
thousand common shares with an exercise price of $46.00 per share and grant-date fair value of $14.66 per share. The grant-date 
fair value of the warrants was valued using the Black-Scholes option pricing model with the following assumptions: risk-free 
interest rate of 4.45 percent, dividend yield of 1.63 percent, expected volatility of 30 percent, and contractual life of six years. The 
warrants will expire in December 2016.

NOTE 5: INCOME TAXES

The following table presents components of income (loss) from continuing operations before income taxes for the years ended 
December 31:

Domestic
Foreign
Total

2014

2013

2012

$

$

1,054
169,535
170,589

$

$

(171,878) $
52,071
(119,807) $

(37,910)
148,805
110,895

The following table presents the components of income tax expense (benefit) from continuing operations for the years ended 
December 31:

Current

U.S. federal
Foreign
State and local

Total current
Deferred

U.S. federal
Foreign
State and local

Total deferred
Income tax expense

2014

2013

2012

$

$

5,857
61,414
723
67,994

(2,660)
(9,387)
(2,377)
(14,424)
53,570

$

$

10,453
59,481
3,231
73,165

(20,180)
9,678
(5,948)
(16,450)
56,715

$

$

3,381
39,185
2,006
44,572

(2,344)
(13,159)
(844)
(16,347)
28,225

In addition to the income tax expense listed above for the years ended December 31, 2014, 2013 and 2012, income tax (benefit) 
expense allocated directly to shareholders equity for the same periods was $(38,545), $67,351 and $(8,909), respectively. Offsetting 
the income tax expense allocated directly to shareholders equity for the years ended December 31, 2014 and 2013 was a benefit 
of $9,227 and $9,049, respectively, related to current year movement in valuation allowance. 

63

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

Income tax expense (benefit) attributable to income (loss) from continuing operations differed from the amounts computed by 
applying the U.S. federal income tax rate of 35 percent to pretax income (loss) from continuing operations. The following table 
presents these differences for the years ended December 31:

Statutory tax expense (benefit)
Brazil nontaxable incentive
Valuation allowance
Brazil tax goodwill amortization
Foreign tax rate differential
Foreign subsidiary earnings
Accrual adjustments
Non-deductible goodwill
FCPA provision, nondeductible portion
Other
Income tax expense

2014

2013

2012

$

$

59,706
(15,454)
9,458
(1,509)
(14,853)
14,621
2,243
—
—
(642)
53,570

$

$

(41,932) $
(7,849)
43,884
(3,807)
(12,432)
59,460
5,755
5,189
5,412
3,035
56,715

$

38,813
(10,622)
1,609
(4,802)
(14,332)
10,648
494
—
2,939
3,478
28,225

In the second quarter of 2013, the Company recorded a valuation allowance for the Brazil manufacturing subsidiary due to a change 
in circumstances including lower profitability in core operations, lower anticipated taxable income and an unfavorable business 
outlook. The Company also changed its assertion regarding the indefinite reinvestment of foreign subsidiary earnings due primarily 
to forecasted cash needs within the United States and strategic decisions related to the Company’s capital structure. As a result, 
the Company recorded current and deferred tax expense (net of related foreign tax credits) due to the repatriation of earnings of 
approximately $55,000. 

The Company recognizes the benefit of tax positions taken or expected to be taken in its tax returns in the consolidated financial 
statements when it is more likely than not that the position will be sustained upon examination by authorities. Recognized tax 
positions are measured at the largest amount of benefit that is greater than fifty percent likely of being realized upon settlement.
Details of the unrecognized tax benefits are as follows: 

Balance at January 1

Increases related to prior year tax positions

Increases related to current year tax positions

Settlements

Reduction due to lapse of applicable statute of limitations
Balance at December 31

2014

2013

$

16,545

$

314

694
(2,499)
(87)
14,967

$

$

13,178

1,489

2,864

—
(986)
16,545

The entire amount of unrecognized tax benefits, if recognized, would affect the Company’s effective tax rate.

The Company classifies interest expense and penalties related to the underpayment of income taxes in the consolidated financial 
statements as income tax expense. Consistent with the treatment of interest expense, the Company accrues interest income on 
overpayments  of  income  taxes  where  applicable  and  classifies  interest  income  as  a  reduction  of  income  tax  expense  in  the 
consolidated financial statements. As of December 31, 2014 and 2013, accrued interest and penalties related to unrecognized tax 
benefits totaled approximately $7,362 and $5,805, respectively.

It is reasonably possible that the total amount of unrecognized tax benefits will change during the next 12 months. The Company 
does not expect those changes to have a significant impact on its consolidated financial statements. The expected timing of payments 
cannot be determined with any degree of certainty.

As of December 31, 2014, the Company is under audit by the Internal Revenue Service (IRS) for tax years ended December 31,
2011, 2012 and 2013. During the year ended December 31, 2014, the IRS completed its examination of the Company’s U.S. federal 
income tax returns for the years 2008-2010 and issued a Revenue Agent’s Report (RAR). The net tax deficiency, excluding interest, 

64

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

associated with the RAR is $6,300 after net operating loss utilization. The Company appealed the findings in the RAR and a 
decision is expected in 2015. The Company believes it has adequately provided for any related uncertain tax positions. All federal 
tax years prior to 2005 are closed by statute. The Company is subject to tax examination in various U.S. state jurisdictions for tax 
years 2004 to the present, as well as various foreign jurisdictions for tax years 2006 to the present.

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amount of assets and liabilities for 
financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred 
tax assets and liabilities at December 31 are as follows:

2014

2013

Deferred tax assets
Accrued expenses
Warranty accrual
Deferred compensation
Allowance for doubtful accounts
Inventories
Deferred revenue
Pension and post-retirement benefits
Tax credits
Net operating loss carryforwards
Capital loss carryforwards
State deferred taxes
Other

Valuation allowance
Net deferred tax assets

Deferred tax liabilities
Property, plant and equipment
Goodwill and intangible assets
Partnership interest
Undistributed earnings
Other
Net deferred tax liabilities
Net deferred tax asset

$

$

$

$

56,652
35,601
15,751
9,112
14,057
12,460
73,026
33,393
68,883
—
17,393
3,557
339,885
(87,959)
251,926

18,316
17,508
13,105
14,346
—
63,275
188,651

Deferred income taxes reported in the consolidated balance sheets as of December 31 are as follows:

Deferred income taxes - current assets
Deferred income taxes - long-term assets
Other current liabilities
Deferred income taxes - long-term liabilities
Net deferred tax asset

2014

110,999
86,544
(2,365)
(6,527)
188,651

$

$

$

$

$

$

$

$

56,704
25,943
14,839
8,141
11,253
14,795
45,601
34,350
74,472
2,295
13,489
—
301,882
(87,773)
214,109

15,494
17,601
13,170
27,766
1,130
75,161
138,948

2013

110,165
39,461
(1,528)
(9,150)
138,948

At December 31, 2014, the Company had foreign and state NOL carryforwards of $489,029, resulting in an NOL deferred tax 
asset of $68,883. Of these NOL carryforwards, $351,289 expire at various times between 2015 and 2035 and $137,740 does not 
expire. At December 31, 2014, the Company had a domestic foreign tax credit carryforward resulting in a deferred tax asset of 
$22,698 that will expire between 2019 and 2023 and a general business credit carryforward resulting in a deferred tax asset of 
$10,494 that will expire between 2030 and 2035.

65

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The Company recorded a valuation allowance to reflect the estimated amount of certain foreign and state deferred tax assets that, 
more likely than not, will not be realized. The net change in total valuation allowance for the years ended December 31, 2014 and 
2013 was an increase of $186 and $34,835, respectively. The 2013 increase in valuation allowance is primarily attributable to 
recording valuation allowances for Brazil and Italy deferred tax assets, partially offset by the release of a valuation allowance for 
Switzerland deferred tax assets. 

For the years ended December 31, 2014 and 2013, provisions were made for foreign withholding taxes and estimated U.S. income 
taxes, less available tax credits, which may be incurred upon the remittance of certain undistributed earnings in foreign subsidiaries 
and foreign unconsolidated affiliates. Provisions have not been made for income taxes on approximately $513,117 of undistributed 
earnings  at  December  31,  2014  in  foreign  subsidiaries  and  corporate  joint  ventures  that  are  deemed  permanently  reinvested. 
Determination of the amount of unrecognized deferred income tax liabilities on these earnings is not practicable because such 
liability, if any, depends on certain circumstances existing if and when remittance occurs. A deferred tax liability will be recognized 
if and when the Company no longer plans to permanently reinvest these undistributed earnings.

NOTE 6: INVESTMENTS

The Company’s investments, primarily in Brazil, consist of certificates of deposit and U.S. dollar indexed bond funds that are 
classified as available-for-sale and stated at fair value based upon quoted market prices and net asset values, respectively. Unrealized 
gains and losses are recorded in AOCI. Realized gains and losses are recognized in investment income and are determined using 
the specific identification method. Realized gains from the sale of securities for the years ended December 31, 2014 and 2013 
were $538 and $3,987, respectively. Proceeds from the sale of available-for-sale securities were $39,586 and $55,987 during the 
years ended December 31, 2014 and 2013, respectively.

The Company has deferred compensation plans that enable certain employees to defer receipt of a portion of their cash, 401(k) or 
share-based compensation and non-employee directors to defer receipt of director fees at the participants’ discretion. For deferred 
cash-based compensation, the Company established rabbi trusts (refer to note 13), which are recorded at fair value of the underlying 
securities within securities and other investments. The related deferred compensation liability is recorded at fair value within other 
long-term  liabilities.  Realized  and  unrealized  gains  and  losses  on  marketable  securities  in  the  rabbi  trusts  are  recognized  in 
investment income. 

The Company’s investments, excluding cash surrender value of insurance contracts of $73,854 and $72,214 as of December 31, 
2014 and 2013, respectively, consist of the following:

As of December 31, 2014
Short-term investments

Certificates of deposit

Long-term investments

Assets held in a rabbi trust

As of December 31, 2013
Short-term investments

Certificates of deposit
U.S. dollar indexed bond funds

Long-term investments:

Assets held in a rabbi trust

Cost Basis

Unrealized
Gain/(Loss)

Fair Value

$

$

$

$

$

136,653

9,327

215,010
25,263
240,273

10,085

$

$

$

$

$

— $

136,653

444

$

9,771

— $

2,715
2,715

292

$

$

215,010
27,978
242,988

10,377

66

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 7: FINANCE LEASE RECEIVABLES

The Company provides financing arrangements to customers purchasing its products. These financing arrangements are largely 
classified and accounted for as sales-type leases. 

The following table presents finance lease receivables sold by the Company for the years ended December 31:

Finance lease receivables sold

2014

2013

2012

$

21,958

$

— $

50,225

The following table presents the components of finance lease receivables as of December 31:

Gross minimum lease receivable
Allowance for credit losses
Estimated unguaranteed residual values

Less:

Unearned interest income
Unearned residuals

Total

2014

2013

161,241
(385)
6,057
166,913

(1,266)
(7,345)
(8,611)
158,302

$

$

109,312
(439)
6,979
115,852

(9,345)
(1,016)
(10,361)
105,491

$

$

Future minimum payments due from customers under finance lease receivables as of December 31, 2014 are as follows:

2015
2016
2017
2018
2019
Thereafter

$

$

59,466
56,226
36,943
4,521
2,050
2,035
161,241

67

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 8: ALLOWANCE FOR CREDIT LOSSES

The following table summarizes the Company’s allowance for credit losses and amount of financing receivables evaluated for 
impairment:

Allowance for credit losses
Balance at January 1, 2013

Provision for credit losses
Recoveries
Write-offs

Balance at December 31, 2013
Provision for credit losses
Write-offs

Balance at December 31, 2014

Finance
Leases

Notes
Receivable

Total

$

$

$

525
8
3
(97)
439
243
(297)
385

$

$

$

2,047
4,134
—
(2,047)
4,134
—
—
4,134

$

$

$

2,572
4,142
3
(2,144)
4,573
243
(297)
4,519

The Company's allowance of $4,519 and $4,573 for the years ended December 31, 2014 and 2013, respectively, all resulted from 
individual  impairment  evaluation. As  of  December 31,  2014,  finance  leases  and  notes  receivables  individually  evaluated  for 
impairment were $153,687 and $23,053, respectively. As of December 31, 2013, finance leases and notes receivables individually 
evaluated for impairment were $105,930 and $17,340, respectively. As of December 31, 2014 and 2013, the Company’s financing 
receivables in Brazil were $105,676 and $33,283, respectively. The increase related to customer financing arrangements within 
the education ministry.

The Company records interest income and any fees or costs related to financing receivables using the effective interest method 
over the term of the lease or loan. The Company reviews the aging of its financing receivables to determine past due and delinquent 
accounts. Credit quality is reviewed at inception and is re-evaluated as needed based on customer specific circumstances. Receivable 
balances 60 days to 89 days past due are reviewed and may be placed on nonaccrual status based on customer-specific circumstances. 
Receivable balances are placed on nonaccrual status upon reaching greater than 89 days past due. Upon receipt of payment on 
nonaccrual financing receivables, interest income is recognized and accrual of interest is resumed once the account has been made 
current or the specific circumstances have been resolved. 

As of December 31, 2014 and 2013, the recorded investment in past-due financing receivables on nonaccrual status was $2,182 
and $1,670, respectively. The recorded investment in financing receivables past due 90 days or more and still accruing interest 
was $35 as of December 31, 2014. The recorded investment in impaired notes receivable was $4,134 as of December 31, 2014 
and 2013 and was fully reserved.

The following table summarizes the Company’s aging of past-due notes receivable balances:

30-59 days past due
60-89 days past due
> 89 days past due
Total past due

December 31,

2014

2013

$

$

85
—
1,518
1,603

$

$

85
—
—
85

68

NOTE 9: INVENTORIES

The following table summarizes the major classes of inventories as of December 31: 

Finished goods
Service parts
Raw materials and work in process
Total inventories

NOTE 10: PROPERTY, PLANT AND EQUIPMENT

2014

2013

$

$

197,429
125,570
82,174
405,173

$

$

167,577
132,508
76,377
376,462

The  following  is  a  summary  of  property,  plant  and  equipment,  at  cost  less  accumulated  depreciation  and  amortization  as  of 
December 31:

Land and land improvements
Buildings and building equipment
Machinery, tools and equipment
Leasehold improvements (1)
Computer equipment
Computer software
Furniture and fixtures
Tooling
Construction in progress
Total property plant and equipment, at cost

Less accumulated depreciation and amortization

Total property plant and equipment, net

Estimated
Useful Life
(years)
 0-15
15
 5-12
10
 3-5
 5-10
 5-8
 3-5

2014

2013

$

$

$

7,044
59,754
86,513
24,871
57,859
162,690
65,409
94,571
54,183
612,894
443,388
169,506

$

$

$

7,008
63,225
93,403
26,858
79,719
154,622
71,492
85,560
17,207
599,094
438,199
160,895

(1)   The estimated useful life for leasehold improvements is the lesser of 10 years or the term of the lease. 

During 2014, 2013 and 2012, depreciation expense, computed on a straight-line basis over the estimated useful lives of the related 
assets, was $48,202, $50,151 and $51,447, respectively. 

The increase of construction in progress is due to the Company's reinvestment of cost savings from the multi-year alignment 
strategy. This investment is primarily related to the implementation of an enterprise resource planning (ERP) system in the NA 
segment. 

During 2013 and 2012, the Company recorded impairment charges of $2,017 and $7,835, respectively, related to its property, plant 
and equipment. Impairment charges in 2012 related primarily to the portion of the Company's global ERP system. Previously 
capitalized  software  and  software-related  costs  were  impaired  due  to  changes  in  the  ERP  implementation  plan  related  to 
configuration and design. 

69

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 11: GOODWILL AND OTHER ASSETS

The changes in carrying amounts of goodwill within the Company’s segments are summarized as follows:

Goodwill

Accumulated impairment losses
Balance at January 1, 2013

Impairment loss

Currency translation adjustment

Goodwill

Accumulated impairment losses
Balance at December 31, 2013

Divestiture
Currency translation adjustment

Goodwill

Accumulated impairment losses
Balance at December 31, 2014

EMEA

168,714
(168,714)

LA

$

5,022

$

$

$

$

$

$

NA
112,176

(13,171)

99,005

—

(147)

112,029

(13,171)

98,858
(1,600)
(179)

110,250

(13,171)

$

$

$

AP
45,987

—

45,987

—
(4,680)
41,307

—

41,307
—
(1,271)
40,036

—

— $

—

—

168,714
(168,714)

— $
—
—

168,714
(168,714)

$

$

$

Brazil
161,796
(38,859)
122,937
(70,000)
(18,098)
143,698
(108,859)
34,839
—
(4,304)
139,394
(108,859)
30,535

$

$

$

$

Total

493,695
(220,744)
272,951
(70,000)
(23,123)
470,572
(290,744)
179,828
(1,600)
(6,254)
462,718
(290,744)
171,974

—

5,022

—
(198)
4,824

—

4,824
—
(500)
4,324

—

$

97,079

$

40,036

$

— $

4,324

$

Goodwill In the fourth quarter of 2014, goodwill was reviewed for impairment based on a two-step test, which resulted in no 
impairment in any of the Company's reporting units. Management determined that the Brazil and AP reporting units had excess 
fair value of approximately $61,000 or 17 percent and approximately $114,200 or 39 percent, respectively, when compared to 
their carrying amounts. The Domestic and Canada and LA reporting units had excess fair value greater than 100 percent when 
compared to their carrying amounts. During 2014, NA had a reduction to goodwill of $1,600 relating to the sale of Eras. 

During the third quarter of 2013, the Company performed an other-than-annual assessment for its Brazil reporting unit based on 
a two-step impairment test as a result of a reduced earnings outlook for the Brazil business unit. This was due to a deteriorating 
macro-economic outlook, structural changes to an auction-based purchasing environment and new competitors entering the market. 
The Company concluded that the goodwill within the Brazil reporting unit was partially impaired and recorded a $70,000 pre-tax, 
non-cash goodwill impairment charge. In the fourth quarter of 2013, the Brazil reporting unit was reviewed for impairment based 
on a qualitative assessment to determine whether it is more likely than not that the fair value of a reporting unit is less than its 
carrying  value.  In  addition,  the  remaining  reporting  units  were  reviewed  based  on  a  two-step  test. These  tests  resulted  in  no 
additional impairment in any of the Company's reporting units.

Other Assets Included in other assets are net capitalized computer software development costs of $36,260 and $40,235 as of 
December 31, 2014 and 2013, respectively. Amortization expense on capitalized software of $18,326, $20,889 and $18,833 was 
included in product cost of sales for 2014, 2013 and 2012, respectively. Other long-term assets also consist of patents, trademarks 
and other intangible assets. Where applicable, other assets are stated at cost and, if applicable, are amortized ratably over the 
relevant contract period or the estimated life of the assets. Fees to renew or extend the term of the Company’s intangible assets 
are expensed when incurred. 

In August 2012, the Company acquired GAS Tecnologia (GAS), a Brazilian internet banking, online payment and mobile banking 
security  company. At  June  30,  2013,  the  Company  finalized  the  purchase  accounting  with  respect  to  opening  balance  sheet 
valuations. Goodwill and amortizable intangible assets resulting from the acquisition were approximately $26,003 and $16,000, 
respectively.

Impairment of long-lived assets is recognized when events or changes in circumstances indicate that the carrying amount of the 
asset may not be recoverable. If the expected future undiscounted cash flows are less than the carrying amount of the asset, an 
impairment loss is recognized at that time to reduce the asset to the lower of its fair value or its net book value. For the year ended 
December 31, 2014, the Company recorded other asset-related impairment charges of $2,123 related to leased assets in which the 
carrying amount of the assets were not recoverable. 

70

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 12: DEBT

Outstanding debt balances were as follows: 

Notes payable – current

Uncommitted lines of credit
Other

Long-term debt

Credit facility
Senior notes
Industrial development revenue bonds
Other

December 31,

2014

2013

$

$

$

$

24,750
825
25,575

240,000
225,000
11,900
2,894
479,794

$

$

$

$

43,062
729
43,791

239,000
225,000
11,900
4,342
480,242

As of December 31, 2014, the Company had various short-term uncommitted lines of credit with borrowing limits of $139,942. 
The weighted-average interest rate on outstanding borrowings on the short-term uncommitted lines of credit as of December 31, 
2014 and 2013 was 2.96 percent and 3.24 percent, respectively. The decrease in the weighted-average interest rate is attributable 
to the change in mix of borrowings in foreign entities. Short-term uncommitted lines mature in less than one year. The amount 
available under the short-term uncommitted lines at December 31, 2014 was $115,192.

In August 2014, the Company amended and extended its credit facility. As of December 31, 2014, the Company has increased its 
borrowing limits under its amended credit facility from $500,000 to $520,000. The amended credit facility expires in August 2019 
and did not change any of the covenants related to the previous agreement. Under the terms of the amended credit facility agreement, 
the Company has the ability, subject to various approvals, to increase the borrowing limits by $250,000. Up to $50,000 of the 
revolving credit facility is available under a swing line sub-facility. The weighted-average interest rate on outstanding credit facility 
borrowings as of December 31, 2014 and 2013 was 1.69 percent and 1.36 percent, respectively, which is variable based on the 
LIBOR. The amount available under the amended credit facility as of December 31, 2014 was $280,000. The Company incurred 
$1,368 of fees related to its amended credit facility in 2014, which are amortized as a component of interest expense over the term 
of the facility.

In March 2006, the Company issued senior notes in an aggregate principal amount of $300,000 with a weighted-average fixed 
interest rate of 5.50 percent. The Company entered into a derivative transaction to hedge interest rate risk on $200,000 of the senior 
notes, which was treated as a cash flow hedge. This reduced the effective interest rate from 5.50 percent to 5.36 percent. The 
Company funded the repayment of $75,000 of the senior notes at maturity in March 2013 using borrowings under its revolving 
credit facility. The maturity dates of the remaining senior notes are staggered, with $175,000 and $50,000 due in 2016 and 2018, 
respectively. 

Maturities of long-term debt as of December 31, 2014 are as follows:

2015

2016

2017

2018

Thereafter

Maturities of 
Long-Term Debt

$

$

—

176,091

13,230

50,364

240,109

479,794

Interest expense on the Company’s debt instruments for the years ended December 31, 2014, 2013 and 2012 was $22,417, $26,896 
and $23,454, respectively.

71

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

In 1997, industrial development revenue bonds were issued on behalf of the Company. The proceeds from the bond issuances 
were used to construct new manufacturing facilities in the United States. The Company guaranteed the payments of principal and 
interest on the bonds by obtaining letters of credit. The bonds were issued with a 20-year original term and are scheduled to mature 
in 2017. Each industrial development revenue bond carries a variable interest rate, which is reset weekly by the remarketing agents. 
The weighted-average interest rate on the bonds was 0.27 percent and 0.36 percent as of December 31, 2014 and 2013, respectively. 
Interest expense on the bonds for the years ended December 31, 2014, 2013 and 2012 was $95, $96 and $88, respectively.

The Company’s financing agreements contain various restrictive financial covenants, including net debt to capitalization and net 
interest coverage ratios. As of December 31, 2014, the Company was in compliance with the financial and other covenants in its 
debt agreements. 

NOTE 13: BENEFIT PLANS

Qualified  Pension  Benefits  The  Company  has  pension  plans  covering  certain  U.S.  employees  that  have  been  closed  to  new 
participants since July 2003. The Company’s funding policy for salaried plans is to contribute annually based on actuarial projections 
and applicable regulations. Plans covering hourly employees and union members generally provide benefits of stated amounts for 
each year of service. The Company’s funding policy for hourly plans is to make at least the minimum annual contributions required 
by applicable regulations. Employees of the Company’s operations in countries outside of the United States participate to varying 
degrees in local pension plans, which in the aggregate are not significant. 

Supplemental Executive Retirement Benefits The Company has non-qualified pension plans to provide supplemental retirement 
benefits to certain officers. Benefits are payable at retirement based upon a percentage of the participant’s compensation, as defined. 

During the first quarter of 2013, the Company recognized a curtailment loss of $1,159 within selling and administrative expense 
as a result of the termination of certain executives.

In July 2013, the Company's board of directors approved the freezing of certain pension and supplemental executive retirement 
plan (SERP) benefits effective as of December 31, 2013 for U.S.-based salaried employees. The Company recognized the plan 
freeze  in  the  three-month  period  ended  September  30,  2013  as  a  curtailment,  since  it  eliminates  for  a  significant  number  of 
participants the accrual of defined benefits for all of their future services. The impact of the curtailment includes the one-time 
accelerated recognition of outstanding unamortized pre-tax prior service cost of $809 within selling and administrative expense 
and a pre-tax reduction in AOCI of $52,550, attributable to the decrease in long-term pension liabilities. This curtailment event 
triggered  a  re-measurement  for  the  affected  benefit  plans  as  of  July  31,  2013  using  a  discount  rate  of  5.06  percent. The  re-
measurement resulted in a further reduction of long-term pension liabilities and AOCI (pre-tax) related to the actuarial gain occurring 
during the year of $71,008. 

In connection with the voluntary early retirement program in the fourth quarter of 2013, the Company recorded distributions of 
$138,482 of pension plan assets, of which $15,817 were paid to participants in 2014. Distributions were made via lump-sum 
payments out of plan assets to participants. These distributions resulted in a non-cash pension charge of $67,593 recognized in 
selling and administrative expense within the Company's statement of operations. The non-cash pension charge included a $8,704 
curtailment loss, a $20,156 settlement loss and $38,733 in special termination benefits. During the fourth quarter of 2012, $62,754 
of pension plan assets were distributed to certain deferred terminated vested participants to settle certain salary plan liabilities, 
which resulted in $21,907 of additional pension expense recognized in selling and administrative expense within the Company's 
statement of operations. 

Other Benefits In addition to providing pension benefits, the Company provides post-retirement healthcare and life insurance 
benefits (referred to as other benefits) for certain retired employees. Eligible employees may be entitled to these benefits based 
upon years of service with the Company, age at retirement and collective bargaining agreements. Currently, the Company has 
made no commitments to increase these benefits for existing retirees or for employees who may become eligible for these benefits 
in the future. Currently there are no plan assets and the Company funds the benefits as the claims are paid. The post-retirement 
benefit obligation was determined by application of the terms of medical and life insurance plans together with relevant actuarial 
assumptions and healthcare cost trend rates.

72

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following tables set forth the change in benefit obligation, change in plan assets, funded status, consolidated balance sheet 
presentation and net periodic benefit cost for the Company’s defined benefit pension plans and other benefits at and for the 
years ended December 31:

Change in benefit obligation
Benefit obligation at beginning of year
Service cost
Interest cost
Actuarial loss (gain)
Plan participant contributions
Medicare retiree drug subsidy reimbursements
Benefits paid
Curtailments
Settlements
Special termination benefits
Benefit obligation at end of year

Change in plan assets
Fair value of plan assets at beginning of year
Actual return on plan assets
Employer contributions
Plan participant contributions
Benefits paid
Settlements
Fair value of plan assets at end of year (1)

Funded status

Amounts recognized in balance sheets
Noncurrent assets
Current liabilities
Noncurrent liabilities (2)
Accumulated other comprehensive loss:
Unrecognized net actuarial loss (3)
Unrecognized prior service (cost) benefit (3)

Net amount recognized

Change in accumulated other comprehensive loss
Balance at beginning of year
Prior service credit recognized during the year
Net actuarial losses recognized during the year
Net actuarial (losses) gains occurring during the year
Prior service cost recognized due to curtailment
Net actuarial losses recognized due to curtailment
Settlements
Balance at end of year

Pension Benefits

Other Benefits

2014

2013

2014

2013

468,945
2,924
22,999
112,611
—
—
(29,476)
—
—
—
578,003

346,560
37,499
9,622
—
(29,476)
—
364,205

$

$

$

$

673,711
11,616
27,597
(72,187)
—
—
(26,185)
(45,858)
(138,482)
38,733
468,945

473,097
34,560
3,570
—
(26,185)
(138,482)
346,560

$

$

$

$

13,085
—
627
1,909
69
190
(1,383)
—
—
—
14,497

$

$

— $
—
1,314
69
(1,383)
—
— $

15,727
—
628
(1,991)
65
215
(1,559)
—
—
—
13,085

—
—
1,494
65
(1,559)
—
—

(213,798) $

(122,385) $

(14,497) $

(13,085)

— $

3,478
210,320

(176,104)
(67)
37,627

$

(77,906) $
(156)
3,025
(101,134)
—
—
—

(176,171) $

80
4,456
118,010

(77,987)
80
44,479

$

$

(239,823) $
(313)
14,469
71,075
2,075
54,455
20,156
(77,906) $

— $

1,361
13,136

(4,276)
220
10,441

$

(2,123) $
(226)
202
(1,909)
—
—
—
(4,056) $

—
1,482
11,604

(2,570)
446
10,962

(4,049)
(488)
423
1,991
—
—
—
(2,123)

$

$

$

$

$

$

$

$

$

(1)    The fair value of plan assets as of December 31, 2013 reflects distributions of $15,817 paid in 2014 related to the Company's voluntary early retirement 

program. 
Included in the consolidated balance sheets in pensions and other benefits and other post-retirement benefits are international plans.
(2) 
(3)  Represents amounts in accumulated other comprehensive loss that have not yet been recognized as components of net periodic benefit cost.

73

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

$

Components of net periodic benefit cost
Service cost
Interest cost
Expected return on plan assets
Amortization of prior service cost (1)
Recognized net actuarial loss
Curtailment loss
Settlement loss
Special termination benefits
Net periodic benefit cost

$

Pension Benefits
2013

2014

2012

2014

Other Benefits
2013

2012

2,924
22,999
(25,798)
(156)
3,025
—
—
—
2,994

$

$

11,616
27,597
(35,746)
(313)
14,469
10,672
20,156
38,733
87,184

$

$

11,446
31,831
(40,821)
258
16,777
—
21,907
—
41,398

$

$

— $
627
—
(226)
202
—
—
—
603

$

— $
628
—
(488)
423
—
—
—
563

$

—
814
—
(517)
488
—
—
—
785

(1)  The annual amortization of prior service cost is determined as the increase in projected benefit obligation due to the plan change divided by the average 

remaining service period of participating employees expected to receive benefits under the plan.

The following table represents information for pension plans with an accumulated benefit obligation in excess of plan assets at 
December 31:

Projected benefit obligation
Accumulated benefit obligation
Fair value of plan assets

2014

2013

578,003
577,639
364,205

$
$
$

455,009
454,681
332,543

$
$
$

The following table represents the weighted-average assumptions used to determine benefit obligations at December 31:

Discount rate
Rate of compensation increase

Pension Benefits

Other Benefits

2014

2013

2014

2013

4.21%
N/A

5.09%
N/A

4.21%
N/A

5.09%
N/A

The following table represents the weighted-average assumptions used to determine periodic benefit cost at December 31:

Discount rate
Expected long-term return on plan assets
Rate of compensation increase

Pension Benefits

Other Benefits

2014

2013

2014

2013

5.09%
7.95%
N/A

4.21%
8.05%
3.25%

5.09%
N/A
N/A

4.21%
N/A
N/A

The discount rate is determined by analyzing the average return of high-quality (i.e., AA-rated) fixed-income investments and the 
year-over-year comparison of certain widely used benchmark indices as of the measurement date. The expected long-term rate of 
return on plan assets is primarily determined using the plan’s current asset allocation and its expected rates of return based on a 
geometric averaging over 20 years. The Company also considers information provided by its investment consultant, a survey of 
other companies using a December 31 measurement date and the Company’s historical asset performance in determining the 
expected  long-term  rate  of  return.  The  rate  of  compensation  increase  assumptions  reflects  the  Company’s  long-term  actual 
experience and future and near-term outlook.

During 2014, the Society of Actuaries released a series of updated mortality tables resulting from recent studies measuring mortality 
rates for various groups of individuals. As of December 31, 2014, the Company adopted these mortality tables, which reflect 
improved trends in longevity and have the effect of increasing the estimate of benefits to be received by plan participants.

74

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following table represents assumed healthcare cost trend rates at December 31:

Healthcare cost trend rate assumed for next year
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)
Year that rate reaches ultimate trend rate

2014

2013

7.5%
5.0%
2020

7.5%
5.0%
2019

The healthcare trend rates are reviewed based upon the results of actual claims experience. The Company used healthcare cost 
trends of 7.5 percent in both 2015 and 2014 decreasing to an ultimate trend of 5.0 percent in 2020 and 2019 for both medical and 
prescription drug benefits using the Society of Actuaries Long Term Trend Model with assumptions based on the 2008 Medicare 
Trustees’ projections. Assumed healthcare cost trend rates have a significant effect on the amounts reported for the healthcare 
plans.

A one-percentage-point change in assumed healthcare cost trend rates would have the following effects:

Effect on total of service and interest cost
Effect on post-retirement benefit obligation

One-
Percentage-
Point Increase
34
$
928
$

One-
Percentage-
Point Decrease
(32)
$
(836)
$

The Company has a pension investment policy designed to achieve an adequate funded status based on expected benefit payouts 
and to establish an asset allocation that will meet or exceed the return assumption while maintaining a prudent level of risk. The 
plans' target asset allocation adjusts based on the plan's funded status. As the funded status improves or declines, the debt security 
target allocation will increase and decrease, respectively. The Company utilizes the services of an outside consultant in performing 
asset / liability modeling, setting appropriate asset allocation targets along with selecting and monitoring professional investment 
managers. 

The plan assets are invested in equity and fixed income securities, alternative assets and cash. Within the equities asset class, the 
investment policy provides for investments in a broad range of publicly-traded securities including both domestic and international 
stocks diversified by value, growth and cap size. Within the fixed income asset class, the investment policy provides for investments 
in a broad range of publicly-traded debt securities with a substantial portion allocated to a long duration strategy in order to partially 
offset interest rate risk relative to the plans’ liabilities. The alternative asset class includes investments in diversified strategies 
with a stable and proven track record and low correlation to the U.S. stock market.

The following table summarizes the Company’s target mix for these asset classes in 2015, which are readjusted at least quarterly 
within a defined range, and the Company’s actual pension plan asset allocation as of December 31, 2014 and 2013:

Equity securities
Debt securities
Real estate
Other
Total

Target 
Allocation
Percentage
2015
45%
40%
5%
10%
100%

Actual Allocation Percentage

2014
45%
40%
5%
10%
100%

2013
41%
33%
8%
18%
100%

75

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

Assets are categorized into a three level hierarchy based upon the assumptions (inputs) used to determine the fair value of the 
assets. 

Level 1 - Fair value of investments categorized as level 1 are determined based on period end closing prices in active markets. 
Mutual funds are valued at their net asset value (NAV) on the last day of the period. 

Level 2 - Fair value of investments categorized as level 2 are determined based on the latest available ask price or latest trade 
price if listed. The fair value of unlisted securities is established by fund managers using the latest reported information for 
comparable securities and financial analysis. If the manager believes the fund is not capable of immediately realizing the fair 
value otherwise determined, the manager has the discretion to determine an appropriate value. Common collective trusts are 
valued at NAV on the last day of the period. 

Level 3 - Fair value of investments categorized as level 3 represent the plan’s interest in private equity, hedge and property 
funds. The fair value for these assets is determined based on the NAV as reported by the underlying investment managers. 

The following table summarizes the fair value of the Company’s plan assets as of December 31, 2014:

Fair Value

Level 1

Level 2

Level 3

$

3,883

$

3,883

$

— $

Cash and other
Mutual funds:

Balanced fund
Equity securities:

U.S. mid cap value
U.S. small cap core
International developed markets

Fixed income securities:
U.S. corporate bonds
International corporate bonds
U.S. government
Other fixed income
Emerging markets
Common collective trusts:

Real estate (a)
Other (b)

Alternative investments:

Multi-strategy hedge funds (c)
Private equity funds (d)

Fair value of plan assets at end of year

$

—

—

—
—
—

—
—
—
—
—

16,768
—

16,593
20,779
54,140

$

15,291

13,949
18,477
33,875

51,671
217
1,948
271
16,730

16,768
153,753

16,593
20,779
364,205

$

15,291

13,949
18,477
33,875

—
—
—
—
—

—
—

—
—
85,475

$

—

—
—
—

51,671
217
1,948
271
16,730

—
153,753

—
—
224,590

76

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following table summarizes the fair value of the Company’s plan assets as of December 31, 2013:

Cash and other
Mutual funds:

Balanced fund
Equity securities:

U.S. mid cap value
U.S. small cap core
International developed markets

Fixed income securities:
U.S. corporate bonds
International corporate bonds
U.S. government
Other fixed income
Emerging markets
Common collective trusts:

Real estate (a)
Other (b)

Alternative investments:

Multi-strategy hedge funds (c)
Private equity funds (d)

Fair Value

Level 1

Level 2

Level 3

$

20,884

$

20,884

$

— $

13,477

12,325
15,368
30,327

—
—
—
—
—

—
—

—
—

—

—
—
—

37,414
850
3,358
893
14,335

—
139,720

—
—

$

92,381

$

196,570

$

13,477

12,325
15,368
30,327

37,414
850
3,358
893
14,335

29,162
139,720

22,637
21,627

362,377
(15,817)
346,560

—

—

—
—
—

—
—
—
—
—

29,162
—

22,637
21,627

73,426

Fair value of plan assets at end of year, prior to
reduction for anticipated distributions
Distributions paid in 2014
Fair value of plan assets at end of year

$

$

(a)   Real estate common collective trust The objective of the real estate common collective trust (CCT) is to achieve long-term returns through 
investments in a broadly diversified portfolio of improved properties with stabilized occupancies. As of December 31, 2014, investments in this 
CCT included approximately 44 percent office, 21 percent residential, 24 percent retail and 11 percent industrial, cash and other. As of December 31, 
2013 investments in this CCT included approximately 45 percent office, 23 percent residential, 18 percent retail and 14 percent industrial, cash 
and other. Investments in the real estate CCT can be redeemed once per quarter subject to available cash, with a 45-day notice.

 (b)   Other common collective trusts At December 31, 2014, approximately 58 percent of the other CCTs are invested in fixed income securities 
including approximately 27 percent in mortgage-backed securities, 47 percent in corporate bonds and 26 percent in U.S. Treasury and other. 
Approximately 42 percent of the other CCTs at December 31, 2014 are invested in Russell 1000 Fund large cap index funds. At December 31, 
2013, approximately 54 percent of the other CCTs are invested in fixed-income securities including approximately 29 percent in mortgage-backed 
securities, 42 percent in corporate bonds and 29 percent in U.S. Treasury and other. Approximately 46 percent of the other CCTs at December 31, 
2013 are invested in Russell 1000 Fund large cap index funds. Investments in fixed-income securities can be redeemed daily. 

(c)   Multi-strategy hedge funds The objective of the multi-strategy hedge funds is to diversify risks and reduce volatility. At December 31, 2014 
and 2013, investments in this class include approximately 44 percent and 35 percent long/short equity, respectively, 44 percent and 45 percent 
arbitrage and event investments, respectively, and 10 percent and 20 percent in directional trading, fixed income and other, respectively. Investments 
in the multi-strategy hedge fund can be redeemed semi-annually with a 95-day notice. 

(d)   Private equity funds The objective of the private equity funds is to achieve long-term returns through investments in a diversified portfolio of 
private equity limited partnerships that offer a variety of investment strategies, targeting low volatility and low correlation to traditional asset 
classes. As of December 31, 2014 and 2013, investments in these private equity funds include approximately 50 percent, in both years, in buyout 
private equity funds that usually invest in mature companies with established business plans, 25 percent in both years, in special situations private 
equity and debt funds that focus on niche investment strategies and 25 percent in both years, in venture private equity funds that invest in early 
development or expansion of business. Investments in the private equity fund can be redeemed only with written consent from the general partner, 
which may or may not be granted. At December 31, 2014 and 2013, the Company had unfunded commitments of underlying funds of $5,529 in 
both years. 

77

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following table summarizes the changes in fair value of level 3 assets for the years ended December 31:

Balance, January 1
Dispositions
Realized and unrealized gain, net
Balance, December 31

2014

2013

73,426
(26,167)
6,881
54,140

$

$

76,883
(12,850)
9,393
73,426

$

$

The following table represents the amortization amounts expected to be recognized during 2015:

Amount of net prior service credit
Amount of net loss

Pension
Benefits

$
$

7
6,514

Other Benefits
(159)
$
326
$

The Company contributed $9,622 to its pension plans, including contributions to the nonqualified plan, and $1,314 to its other 
post-retirement benefit plan during the year ended December 31, 2014. The Company expects to contribute $18,648 to its pension 
plans, including the nonqualified plan, and $1,533 to its other post-retirement benefit plan during the year ending December 31, 
2015. The following benefit payments, which reflect expected future service, are expected to be paid:

2015
2016
2017
2018
2019
2020-2024

Pension
Benefits

26,830
27,071
27,366
27,967
28,439
152,422

$
$
$
$
$
$

Other Benefits
1,533
$
1,505
$
1,473
$
1,425
$
1,367
$
5,936
$

Other Benefits
after Medicare
Part D
Subsidy

$
$
$
$
$
$

1,390
1,366
1,337
1,294
1,241
5,399

Retirement Savings Plan The Company offers employee 401(k) savings plans (Savings Plans) to encourage eligible employees 
to save on a regular basis by payroll deductions. Effective July 1, 2003, a new enhanced benefit to the Savings Plans was effective 
in lieu of participation in the pension plan for salaried employees. The following table represents the Company's basic match 
percentage on participant qualified contributions up to a percentage of their compensation:

Effective January 1, 2012 - December 31, 2013

Effective January 1, 2014 - December 31, 2014

Employees hired prior 
to July 1, 2003

Employees hired on 
or after July 1, 2003

30% of first 6%

60% of first 6%

60% of first 6%

60% of first 6%

The Company match is determined by the Board of Directors and evaluated at least annually. Total Company match was $8,738, 
$7,667 and $8,357 for the years ended December 31, 2014, 2013 and 2012, respectively. Effective December 31, 2013, the salaried 
pension plan benefits were frozen and therefore all participants in the Savings Plan began receiving the equal Company basic 
match percentages in January 2014. 

Deferred Compensation Plans The Company has deferred compensation plans that enable certain employees to defer receipt of 
a portion of their cash bonus, 401(k) or share-based compensation and non-employee directors to defer receipt of director fees at 
the participants’ discretion. For deferred cash-based compensation and 401(k), the Company established rabbi trusts which are 
recorded at fair value of the underlying securities within securities and other investments. The related deferred compensation 
liabilities are recorded at fair value within other long-term liabilities. Realized and unrealized gains and losses on marketable 
securities  in  the  rabbi  trusts  are  recognized  in  investment  income  with  corresponding  changes  in  the  Company’s  deferred 
compensation obligation recorded as compensation cost within selling and administrative expense.

78

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 14: LEASES

The Company’s future minimum lease payments due under non-cancellable operating leases for real estate, vehicles and other 
equipment at December 31, 2014 are as follows:

2015
2016
2017
2018
2019
Thereafter

Total

Real Estate

$

$

44,790
33,978
23,609
16,483
13,785
16,638
149,283

$

$

30,233
25,892
19,205
14,725
13,004
16,148
119,207

Vehicles and
Equipment (a)
14,557
$
8,086
4,404
1,758
781
490
30,076

$

(a)   The Company leases vehicles with contractual terms of 36 to 60 months that are cancellable after 12 months without penalty. Future minimum lease 

payments reflect only the minimum payments during the initial 12-month non-cancellable term. 

Under lease agreements that contain escalating rent provisions, lease expense is recorded on a straight-line basis over the lease 
term. Rental expense under all lease agreements amounted to $72,164, $75,348 and $74,849 for the years ended December 31, 
2014, 2013 and 2012, respectively.

NOTE 15: GUARANTEES AND PRODUCT WARRANTIES

In 1997, industrial development revenue bonds were issued on behalf of the Company. The Company guaranteed repayment of 
the bonds (refer to note 12) by obtaining letters of credit. The carrying value of the bonds was $11,900 as of December 31, 2014 
and 2013. 

The Company provides its global operations guarantees and standby letters of credit through various financial institutions to 
suppliers, customers, regulatory agencies and insurance providers. If the Company is not able to make payment, the suppliers, 
customers, regulatory agencies and insurance providers may draw on the pertinent bank. At December 31, 2014, the maximum 
future contractual obligations relative to these various guarantees totaled $111,101, of which $27,985 represented standby letters 
of credit to insurance providers, and no associated liability was recorded. At December 31, 2013, the maximum future payment 
obligations relative to these various guarantees totaled $87,104, of which $26,035 represented standby letters of credit to insurance 
providers, and no associated liability was recorded. 

The Company provides its customers a standard manufacturer’s warranty and records, at the time of the sale, a corresponding 
estimated liability for potential warranty costs. Estimated future obligations due to warranty claims are based upon historical 
factors such as labor rates, average repair time, travel time, number of service calls per machine and cost of replacement parts. 

Changes in the Company’s warranty liability balance are illustrated in the following table:

Balance at January 1

Current period accruals (1)
Current period settlements

Balance at December 31

(1)   Includes the impact of foreign exchange rate fluctuations. 

2014

2013

$

$

83,199
81,316
(51,167)
113,348

$

$

81,751
58,736
(57,288)
83,199

79

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 16: COMMITMENTS AND CONTINGENCIES

Contractual Obligation

At December 31, 2014, the Company had purchase commitments due within one year totaling $3,616 for materials through contract 
manufacturing agreements at negotiated prices. The amounts purchased under these obligations totaled $11,869 in 2014.

Indirect Tax Contingencies

The Company accrues non income-tax liabilities for indirect tax matters when management believes that a loss is probable and 
the amounts can be reasonably estimated, while contingent gains are recognized only when realized. In the event any losses are 
sustained  in  excess  of  accruals,  they  are  charged  against  income.  In  evaluating  indirect  tax  matters,  management  takes  into 
consideration factors such as historical experience with matters of similar nature, specific facts and circumstances, and the likelihood 
of prevailing. Management evaluates and updates accruals as matters progress over time. It is reasonably possible that some of 
the matters for which accruals have not been established could be decided unfavorably to the Company and could require recognizing 
future expenditures. Also, statutes of limitations could expire without the Company paying the taxes for matters for which accruals 
have been established, which could result in the recognition of future gains upon reversal of these accruals at that time. 

At December 31, 2014, the Company was a party to several routine indirect tax claims from various taxing authorities globally 
that were incurred in the normal course of business, none of which individually or in the aggregate is considered material by 
management in relation to the Company’s financial position or results of operations. In management’s opinion, the consolidated 
financial statements would not be materially affected by the outcome of these indirect tax claims and/or proceedings or asserted 
claims. 

In addition to these routine indirect tax matters, the Company was a party to the proceedings described below:

In August  2012,  one  of  the  Company's  Brazilian  subsidiaries  was  notified  of  a  tax  assessment  of  approximately  R$270,000, 
including  penalties  and  interest,  regarding  certain  Brazilian  federal  indirect  taxes  (Industrialized  Products  Tax,  Import  Tax, 
Programa de Integração Social and Contribution to Social Security Financing) for 2008 and 2009. The assessment alleges improper 
importation of certain components into Brazil's free trade zone that would nullify certain indirect tax incentives. On September 
10,  2012,  the  Company  filed  its  administrative  defenses  with  the  tax  authorities.  This  proceeding  is  currently  pending  an 
administrative level decision, which could negatively impact Brazilian federal indirect taxes in other years that remain open under 
statute. It is reasonably possible that the Company could be required to pay taxes, penalties and interest related to this matter, 
which could be material to the Company's consolidated financial statements. 

In response to an order by the administrative court, the tax inspector provided further analysis with respect to the initial assessment 
in December 2013, which has now been accepted by the initial administrative court, that indicates a potential exposure that is 
significantly lower than the initial tax assessment received in August 2012. However, this matter remains subject to ongoing 
administrative proceedings and appeals. Accordingly, the Company cannot provide any assurance that its exposure pursuant to the 
initial assessment will be lowered significantly or at all. The Company continues to defend itself in the administrative proceedings.

In connection with the Brazilian indirect tax assessment, in May 2013, the SEC requested that the Company retain certain documents 
and produce certain records relating to the assessment, to which the Company complied. However, in September 2014, the Company 
was notified by the SEC that it had closed its inquiry relating to the assessment.

In addition, the Company is challenging customs rulings in Thailand seeking to retroactively collect customs duties on previous 
imports  of  ATMs.  Management  believes  that  the  customs  authority’s  attempt  to  retroactively  assess  customs  duties  is  in 
contravention of World Trade Organization agreements and, accordingly, is challenging the rulings. The matters are currently in 
the appeals process and management continues to believe that the Company has a valid legal position in these appeals. Accordingly, 
the Company has not accrued any amount for this contingency; however, the Company cannot provide any assurance that it will 
not ultimately be subject to a retroactive assessment. 

At December 31, 2014 and 2013, the Company had an accrual of approximately $12,500 and $20,750, respectively, related to the 
Brazilian indirect tax matter disclosed above. The reduction in the accrual is due to the expiration of the statute of limitations 
related to years subject to audit and foreign currency fluctuations.

80

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

A  loss  contingency  is  reasonably  possible  if  it  has  a  more  than  remote  but  less  than  probable  chance  of  occurring. Although 
management believes the Company has valid defenses with respect to its indirect tax positions, it is reasonably possible that a loss 
could occur in excess of the estimated accrual, for which the Company estimated the aggregate risk at December 31, 2014 to be 
up to approximately $229,700 for its material indirect tax matters, of which approximately $175,600 and $26,000, respectively, 
relates to the Brazilian indirect tax matter and Thailand customs matter disclosed above. The aggregate risk related to indirect 
taxes is adjusted as the applicable statutes of limitations expire.

Legal Contingencies

At December 31, 2014, the Company was a party to several lawsuits that were incurred in the normal course of business, none of 
which individually or in the aggregate is considered material by management in relation to the Company’s financial position or 
results of operations. In addition, the Company has indemnification obligations with certain former employees, and costs associated 
with these indemnifications are expensed as incurred. In management’s opinion, the Company's consolidated financial statements 
would not be materially affected by the outcome of these legal proceedings, commitments or asserted claims. 

NOTE 17: DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

The Company uses derivatives to mitigate the economic consequences associated with the fluctuations in currencies and interest 
rates. The Company records all derivative instruments on the balance sheet at fair value and the changes in the fair value are 
recognized in earnings unless specific hedge accounting criteria are met. Special accounting for qualifying hedges allows derivative 
gains and losses to be reflected in the statement of operations or AOCI together with the hedged exposure, and requires that the 
Company formally document, designate and assess the effectiveness of transactions that receive hedge accounting treatment. 

Gains or losses associated with ineffectiveness are reported currently in earnings. The Company does not enter into any speculative 
positions with regard to derivative instruments.

The Company periodically evaluates its monetary asset and liability positions denominated in foreign currencies. The impact of 
the Company's and the counterparties’ credit risk on the fair value of the contracts is considered as well as the ability of each party 
to  execute  its  obligations  under  the  contract. The  Company  generally  uses  investment  grade  financial  counterparties  in  these 
transactions and believes that the resulting credit risk under these hedging strategies is not significant.

FOREIGN EXCHANGE

Net Investment Hedges The Company has international subsidiaries with net balance sheet positions that generate cumulative 
translation adjustments within AOCI. The Company uses derivatives to manage potential changes in value of its net investments 
in Brazil. The Company uses the forward-to-forward method for its quarterly retrospective and prospective assessments of hedge 
effectiveness. No ineffectiveness results if the notional amount of the derivative matches the portion of the net investment designated 
as being hedged because the Company uses derivative instruments with underlying exchange rates consistent with its functional 
currency and the functional currency of the hedged net investment. Changes in value that are deemed effective are reflected in 
AOCI until complete liquidation of the subsidiary, when they would be reclassified to income together with the gain or loss on 
the entire investment. The fair value of the Company’s net investment hedge contracts was $1,221 and $313 as of December 31, 
2014 and 2013, respectively. The gain recognized in AOCI on net investment hedge contracts was $788 and $4,563 for the years 
ended December 31, 2014 and 2013, respectively. 

Non-Designated Hedges A substantial portion of the Company’s operations and revenues are international. As a result, changes 
in foreign exchange rates can create substantial foreign exchange gains and losses from the revaluation of non-functional currency 
monetary assets and liabilities. The Company’s policy allows the use of foreign exchange forward contracts with maturities of up 
to 24 months to mitigate the impact of currency fluctuations on those foreign currency asset and liability balances. The Company 
elected not to apply hedge accounting to its foreign exchange forward contracts. Thus, spot-based gains/losses offset revaluation 
gains/losses within foreign exchange loss, net and forward-based gains/losses represent interest expense. The fair value of the 
Company’s non-designated foreign exchange forward contracts was $776 and $705 as of December 31, 2014 and 2013, respectively. 

81

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following table summarizes the gain (loss) recognized on non-designated foreign exchange derivative instruments for the 
years ended December 31:

Interest expense
Foreign exchange gain, net
Total

INTEREST RATE

2014

2013

$

$

(6,291) $
21,100
14,809

$

(6,406)
10,900
4,494

Cash Flow Hedges The Company has variable rate debt and is subject to fluctuations in interest related cash flows due to changes 
in market interest rates. The Company’s policy allows derivative instruments designated as cash flow hedges that fix a portion of 
future variable-rate interest expense. As of December 31, 2014, the Company has two pay-fixed receive-variable interest rate 
swaps, with a notional amount totaling $50,000, to hedge against changes in the LIBOR benchmark interest rate on a portion of 
the Company’s LIBOR-based borrowings. Changes in value that are deemed effective are accumulated in AOCI and reclassified 
to interest expense when the hedged interest is accrued. To the extent that it becomes probable that the Company’s variable rate 
borrowings will not occur, the gains or losses on the related cash flow hedges will be reclassified from AOCI to interest expense. 
The fair value of the Company’s interest rate contracts was $(1,212) and $(2,351) as of December 31, 2014 and 2013, respectively. 

In December 2005 and January 2006, the Company executed cash flow hedges by entering into receive-variable and pay-fixed 
interest rate swaps, with a total notional amount of $200,000, related to the senior notes issuance in March 2006. Amounts previously 
recorded in AOCI related to the pre-issuance cash flow hedges will continue to be reclassified to income on a straight-line basis 
through February 2016.

The gain recognized on designated cash flow hedge derivative instruments for the years ended December 31, 2014 and 2013 were 
$1,093 and $1,181, respectively. Gains and losses related to interest rate contracts are reclassified from AOCI are recorded in 
interest expense on the statement of operations. The Company anticipates reclassifying $906 from other comprehensive income 
to interest expense within the next 12 months.

NOTE 18: RESTRUCTURING AND OTHER CHARGES

The  following  table  summarizes  the  impact  of  Company’s  restructuring  charges  (accrual  adjustments)  on  the  consolidated 
statements of operations for the years ended December 31:

Cost of sales - services
Cost of sales - products
Selling and administrative expense
Research, development and engineering expense
Total

2014

2013

2012

$

$

601
1,398
13
9,860
11,872

$

$

27,107
1,256
22,561
6,091
57,015

$

$

6,226
(1,849)
9,037
1,827
15,241

82

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following table summarizes the Company’s restructuring charges (accrual adjustments) by reporting segment for the years 
ended December 31:

Severance
NA
AP
EMEA
LA
Brazil

Total Severance

Other
NA
AP
EMEA
Total Other

Total

2014

2013

2012

$

$

4,358
434
511
1,242
5,327
11,872

—
—
—
—
11,872

$

$

46,582
1,986
1,231
268
3,820
53,887

1,988
573
567
3,128
57,015

$

$

10,773
326
(276)
184
3,878
14,885

—
(20)
376
356
15,241

During the first quarter of 2013, the Company announced a multi-year realignment plan. Certain aspects of this plan were previously 
disclosed under the Company's global realignment plan and global shared services plan. This multi-year realignment focuses on 
globalizing the Company's service organization and creating a unified center-led global organization for research and development, 
as well as transforming the Company's general and administrative cost structure. Restructuring charges of $11,872, $57,015 and 
$15,241 for the years ended December 31, 2014, 2013 and 2012, respectively, related to the Company’s multi-year realignment 
plan. Restructuring charges of $31,282 in 2013 related to severance as part of the the voluntary early retirement program elected 
by approximately 800 participants. Also included were charges related to realignment of resources and certain international facilities 
to better support opportunities in target markets and leverage software-led services technology to support customers in efforts to 
optimize overall operational performance. As of December 31, 2014, the Company anticipates additional restructuring costs of 
$5,000 to $7,000 to be incurred through the end of 2015, primarily within NA and EMEA, along with the realignment of LA and 
Brazil announced in January 2015. Further details regarding the Company's realignment of LA and Brazil appear in note 20. As 
of December 31, 2014, the restructuring accrual balance consists of only severance restructuring activities. As management finalizes 
certain aspects of the realignment plan, the anticipated future costs related to this plan are subject to change. 

The following table summarizes the Company's cumulative total restructuring costs for the multi-year realignment plan as of 
December 31, 2014: 

Cumulative total restructuring costs for the multi-year realignment plan

NA

AP

EMEA

LA

Brazil

Total

Severance

Other

Total

$

61,713

$

1,988

$

63,701

2,746

1,466

1,694

13,025

553

943

—

—

$

80,644

$

3,484

$

3,299

2,409

1,694

13,025

84,128

83

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following table summarizes the Company’s restructuring accrual balances and related activity:

Balance at January 1, 2012

Liabilities incurred
Liabilities paid/settled

Balance at December 31, 2012

Liabilities incurred
Liabilities paid/settled

Balance at December 31, 2013

Liabilities incurred
Liabilities paid/settled

Balance at December 31, 2014

Other Charges

$

$

$

$

10,136
15,241
(13,533)
11,844
57,015
(33,570)
35,289
11,872
(39,315)
7,846

Other charges consist of items that the Company has determined are non-routine in nature and are not expected to recur in future 
operations. Net non-routine income (expenses) of $12,486, $(127,931) and $(42,133) impacted the years ended December 31, 
2014, 2013 and 2012, respectively. 

Net non-routine income for the year ended December 31, 2014 related primarily to a $13,709 pre-tax gain from the sale of the 
Eras, recognized in gain on sale of assets, net within the consolidated statements of operations, and $5,821 pre-tax recovery related 
to indirect taxes in Brazil, within products cost of sales. These gains were partially offset by legal, indemnification and professional 
fees  paid  by  the  Company  in  connection  with  ongoing  obligations  related  to  a  prior  settlement  recorded  within  selling  and 
administrative expense.

Net non-routine expenses for 2013 included a $67,593 non-cash pension charge (refer to note 13), additional losses of $28,000 
related to the settlement of the FCPA investigation, $17,245 related to settlement of the securities class action, and $9,300 for 
executive severance costs. These non-routine charges were recorded within selling and administrative expense. 

Net non-routine expenses for 2012 included $21,907 related to early pension buy-out payments made to certain deferred terminated 
vested participants (refer to note 13) and estimated losses of $16,750 related to the FCPA investigation and were recorded within 
selling and administrative expense. 

84

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 19: FAIR VALUE OF ASSETS AND LIABILITIES

Refer to note 1 for the Company’s accounting policies related to fair value accounting. Refer to note 13 for assets held in the 
Company’s defined pension plans, which are measured at fair value. Assets and liabilities subject to fair value measurement are 
as follows:

Assets
Short-term investments

Certificates of deposit

U.S. dollar indexed bond funds

Assets held in rabbi trusts
Foreign exchange forward contracts

Total

Liabilities
Deferred compensation
Foreign exchange forward contracts
Interest rate swaps

Total

December 31, 2014

December 31, 2013

Fair Value
Measurements Using

Level 1

Level 2

Fair Value
Measurements Using

Level 1

Level 2

Fair
Value

Fair
Value

$ 136,653

$ 136,653

$

— $ 215,010

$ 215,010

$

—

—
9,771
2,964
$ 149,388

—
9,771
—
$ 146,424

$

9,771
967
1,212
$ 11,950

$

$

9,771
—
—
9,771

$

$

$

—
—
2,964
2,964

27,978
10,377
1,382
$ 254,747

—
10,377
—
$ 225,387

27,978
—
1,382
$ 29,360

— $ 10,377
364
967
2,351
1,212
$ 13,092
2,179

$ 10,377
—
—
$ 10,377

$

$

—
364
2,351
2,715

During the years ended December 31, 2014 and 2013, there were no transfers between levels.

The fair value and carrying value of the Company’s debt instruments are summarized as follows:

Notes payable
 Long-term debt
Total debt instruments

NOTE 20:  SEGMENT INFORMATION

December 31, 2014

December 31, 2013

Fair Value

$

$

25,575
483,621
509,196

$

$

Carrying
Value

Fair Value

Carrying
Value

25,575
479,794
505,369

$

$

43,791
489,499
533,290

$

$

43,791
480,242
524,033

The Company considers its operating structure and the information subject to regular review by its President and Chief Executive 
Officer, who is the Chief Operating Decision Maker (CODM), to identify reportable operating segments. The CODM makes 
decisions, allocates resources and assesses performance by the following regions, which are also the Company’s five reportable 
operating segments: NA, AP, EMEA, LA and Brazil. The five geographic segments sell and service FSS and security systems 
around the globe, as well as elections, lottery and information technology solutions in Brazil, through wholly-owned subsidiaries, 
majority-owned joint ventures and independent distributors in most major countries.

Certain information not routinely used in the management of the segments, information not allocated back to the segments or 
information that is impractical to report is not shown. Segment operating profit is defined as revenues less expenses identifiable 
to the those segments. Segment operating income reconciles to consolidated income (loss) from continuing operations before 
income taxes by deducting corporate costs and other income or expense items that are not attributed to the segments. Further details 
regarding the Company's net non-routine income (expense) appear in note 18. Total assets are not allocated to segments and are 
not included in the assessment of segment performance and therefore are excluded from the segment information disclosed below. 

85

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

The following tables represent information regarding the Company’s segment information and provides a reconciliation between 
segment operating profit (loss) and the consolidated income (loss) from continuing operations before income taxes for the years 
ended December 31:

Revenue summary by segment

NA
AP
EMEA
LA
Brazil
Total customer revenues

Intersegment revenues

NA
AP
EMEA
LA
Total intersegment revenues

Segment operating profit

NA
AP
EMEA
LA
Brazil
Total segment operating profit

Corporate charges not allocated to segments (1)
Impairment of assets
Restructuring charges
Net non-routine income (expense)

Operating profit (loss)
Other income (expense)
Income (loss) from continuing operations before taxes

2014

2013

2012

1,407,707
500,285
421,141
239,409
482,511
3,051,053

68,414
85,395
56,582
556
210,947

277,168
66,394
61,574
40,285
28,452
473,873

(291,417)
(2,123)
(11,872)
12,486
(292,926)
180,947
(10,358)
170,589

$

$

$

$

$

$

$

$

1,415,050
479,129
362,167
241,770
359,375
2,857,491

76,306
99,268
46,011
—
221,585

252,737
62,760
44,507
35,218
6,321
401,543

$

$

$

$

$

$

(262,840)
(72,017)
(57,015)
(127,931)
(519,803)
(118,260) $
(1,547)
(119,807) $

1,590,532
427,542
325,489
258,079
390,051
2,991,693

57,240
113,116
43,204
—
213,560

294,996
62,414
28,659
44,472
3,304
433,845

(259,259)
(15,783)
(15,241)
(42,133)
(332,416)
101,429
9,466
110,895

$

$

$

$

$

$

$

$

(1)  Corporate charges not allocated to segments include headquarter based costs associated with manufacturing administration, procurement, human resources, 
compensation and benefits, finance and accounting, global development/engineering, global strategy/mergers and acquisitions, global information technology, 
tax, treasury and legal.

Segment depreciation and amortization expense

NA
AP
EMEA
LA
Brazil

Total segment depreciation and amortization expense
Corporate depreciation and amortization expense

Total depreciation and amortization expense

2014

2013

2012

$

$

9,276
7,748
4,042
3,100
8,894
33,060
41,012
74,072

$

$

12,240
7,710
3,724
3,382
8,211
35,267
47,327
82,594

$

$

14,591
6,520
5,042
3,266
8,557
37,976
40,668
78,644

86

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

Segment property, plant and equipment, at cost

NA

AP

EMEA

LA

Brazil

Total segment property, plant and equipment, at cost

Corporate property plant and equipment, at cost, not allocated to segments

2014

2013

$

128,755

$

137,669

46,876

38,228

23,991

54,739

292,589

320,305

46,117

40,715

24,470

65,148

314,119

284,975

599,094

Total property, plant and equipment, at cost

$

612,894

$

The following table presents information regarding the Company’s revenue by service and product solution:

Revenue summary by service and product solution
Financial self-service:

Services
Products

Total financial self-service

Security:

Services
Products
Total security

Total financial self-service & security

Brazil other

2014

2013

2012

$

$

$

1,220,514
977,340
2,197,854

$

1,188,937
977,632
2,166,569

1,199,325
1,069,872
2,269,197

417,112
210,931
628,043
2,825,897
225,156
3,051,053

$

448,123
170,766
618,889
2,785,458
72,033
2,857,491

$

427,007
196,630
623,637
2,892,834
98,859
2,991,693

The Company had no customers that accounted for more than 10 percent of total net sales in 2014, 2013 and 2012.

In January 2015, the Company announced the realignment of its Brazil and LA businesses to drive greater efficiency and further 
improve customer service. Beginning with the first quarter of 2015, the Company will report combined results from its LA and 
Brazil operations under one single reportable operating segment and reclassify comparative periods for consistency.

NOTE 21:  DISCONTINUED OPERATIONS

Included in loss from discontinued operations in 2012 was the realization of the currency translation adjustment balance on the 
Company's liquidated EMEA-based security business, which was discontinued in 2008. 

87

DIEBOLD INCORPORATED AND SUBSIDIARIES
FORM 10-K as of December 31, 2014
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
(in thousands, except per share amounts)

NOTE 22:  QUARTERLY FINANCIAL INFORMATION (UNAUDITED)

The following table presents selected unaudited quarterly financial information for the years ended December 31:

Net sales

Gross profit

Net income (loss)

Net (loss) income attributable to
     noncontrolling interests

Net income (loss) attributable to
     Diebold, Incorporated

Net income (loss) attributable to
Diebold, Incorporated

Basic earnings (loss) per share

Diluted earnings (loss) per share

Basic weighted-average shares 
     outstanding (in thousands)

Diluted weighted-average shares 
     outstanding (in thousands) (1)

First Quarter
2013
2014
$ 633,511
$ 688,293

Second Quarter
2013
2014
$ 707,113
$ 733,457

Third Quarter
2013
2014
$ 705,424
$ 768,031

Fourth Quarter
2013
2014
$ 811,443
$ 861,272

164,133

130,014

186,795

157,416

200,583

172,805

227,839

180,121

4,876

(13,882)

43,131

(103,852)

34,955

(20,204)

34,057

(38,584)

(4,930)

(436)

1,496

1,183

1,935

1,486

4,101

2,850

$

9,806

$ (13,446) $ 41,635

$ (105,035) $ 33,020

$ (21,690) $ 29,956

$ (41,434)

$

$

0.15

0.15

$

$

(0.21) $

(0.21) $

0.64

0.64

$

$

(1.65) $

(1.65) $

0.51

0.51

$

$

(0.34) $

(0.34) $

0.46

0.46

$

$

(0.65)

(0.65)

64,254

63,311

64,588

63,700

64,615

63,825

64,631

63,928

64,809

63,311

65,224

63,700

65,293

63,825

65,380

63,928

(1) 

Incremental shares of 659 thousand, 447 thousand, 479 thousand and 508 thousand were excluded from the computation of diluted EPS for the first, second, 
third and fourth quarter of 2013 because their effect is anti-dilutive due to the loss from continuing operations.

Net gain for the second quarter of 2014 included a $13,709  pre-tax gain from the sale of the Eras subsidiary. Cryptera was acquired 
for a purchase price of approximately  $13,000 and is included in the EMEA segment within the Company's consolidated financial 
statements from July 1, 2014, the date of acquisition.

Net loss for the second quarter of 2013 was negatively impacted by $28,000 of pre-tax estimated losses related to the Foreign 
Corrupt Practices Act (FCPA) investigation that were partially non-deductible and a $17,500 pre-tax charge related to settlement 
of the securities legal action. The second quarter of 2013 was negatively impacted by current and deferred tax expense of $42,838 
related to a change in assertion regarding permanent reinvestment of foreign subsidiary earnings. In addition, the Company recorded 
non-cash tax expense related to the re-establishment of a valuation allowance of $39,130 for the Brazilian manufacturing entity. 
Loss from continuing operations for the third quarter of 2013 was negatively impacted by a $70,000 pre-tax, non-cash goodwill 
impairment charge that was partially non-deductible (refer to note 11). Net loss for the fourth quarter of 2013 was negatively 
impacted by a $67,593 pre-tax non-cash pension charge (refer to note 13) and $35,611 of pre-tax restructuring charges primarily 
related to the voluntary early retirement program as part of the multi-year realignment plan (refer to note 18).  

88

ITEM 9: CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

Not applicable. 

ITEM 9A: CONTROLS AND PROCEDURES

This annual report on Form 10-K includes the certifications of our chief executive officer (CEO) and chief financial officer (CFO) 
required by Rule 13a-14 of the Exchange Act. See Exhibits 31.1 and 31.2. This Item 9A includes information concerning the 
controls and control evaluations referred to in those certifications.

(a)   DISCLOSURE CONTROLS AND PROCEDURES

Disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Exchange Act) are designed 
to ensure that information required to be disclosed in the reports filed or submitted under the Exchange Act is recorded, processed, 
summarized and reported within the time periods specified in the SEC's rules and forms and that such information is accumulated 
and communicated to management, including the CEO and CFO as appropriate, to allow timely decisions regarding required 
disclosures.

In connection with the preparation of this annual report on Form 10-K, Diebold's management, under the supervision and with 
the participation of the CEO and CFO, conducted an evaluation of disclosure controls and procedures as of the end of the period 
covered by this report. Based on this evaluation, the CEO and CFO have concluded that such disclosure controls and procedures 
were effective as of December 31, 2014.

(b)   MANAGEMENT'S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Management, under the supervision of the CEO and CFO, is responsible for establishing and maintaining adequate internal control 
over financial reporting. Internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) promulgated under 
the Exchange Act, is a process designed by, or under the supervision of, the CEO and CFO and effected by the Board of Directors, 
management and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation 
of financial statements for external reporting purposes in accordance with accounting principles generally accepted in the United 
States of America (U.S. GAAP). Internal control over financial reporting includes those policies and procedures that:

(cid:127) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions

of the assets of the Company;

(cid:127) provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in

accordance with U.S. GAAP;

(cid:127) provide reasonable assurance that receipts and expenditures of the Company are being made only in accordance with appropriate

authorization of management and the Board of Directors; and

(cid:127) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the

Company's assets that could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate. 

A material weakness in internal control over financial reporting is a deficiency, or a combination of deficiencies, in internal control 
over financial reporting, such that there is a reasonable possibility that a material misstatement of the Company's annual or interim 
financial statements will not be prevented or detected on a timely basis.

The Company concluded that its internal control over financial reporting was effective as of December 31, 2014.

KPMG  LLP,  the  Company's  independent  registered  public  accounting  firm,  has  issued  an  auditor's  report  on  management's 
assessment of the effectiveness of the Company's internal control over financial reporting as of December 31, 2014. This report 
is included in Item 8 of this annual report on Form 10-K.

89

(c)   CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING

As previously noted under "Item 4 - Controls and Procedures" in our quarterly report on Form 10-Q for the quarter ended September 
30, 2014, management concluded that there was sufficient support to conclude that the previously reported material weakness 
related to internal controls over Brazil indirect taxes and communication was remediated.  During 2014, management completed 
remediation efforts to: 1)  enhance the design and operating effectiveness of control procedures pertaining to manufacturing and 
supply chain processes relating to indirect tax incentives in its Brazilian subsidiary; 2) redefine and strengthen the roles and 
responsibilities within its Brazilian subsidiary, including the reporting structure, with respect to the indirect tax compliance program 
including  hiring  an Administrative  Director  who  is  responsible  for  managing  indirect  tax  compliance;  and  3)  formalize  and 
strengthen communication by operational management to regional and corporate management.

India System Adoption and Account Reconciliation Process:  As of December 31, 2014, management concluded that there is 
sufficient support to conclude that the previously reported material weakness related to internal controls relating to system adoption 
and accounts reconciliation process in its Indian subsidiary has been remediated.  During 2014, management completed remediation 
efforts  to:  1)  conclude  focused  training  and  reinforcement  of  account  reconciliation  policies  and  procedures  which  govern 
requirements for content, format, review and approval of balance sheet account reconciliations: 2) align those processes with 
system functionality to reduce the risk of future errors.      

During the quarter ended December 31, 2014, there were no changes, other than the above noted remediation of the India System 
Adoption and Account Reconciliation Process material weakness, to the Company’s internal control over financial reporting that 
have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

In connection with the preparation of this annual report on Form 10-K, management, under the supervision and with the participation 
of the CEO and CFO, conducted an evaluation of the effectiveness of our internal control over financial reporting as of December 31, 
2014, based on criteria established in, Internal Control-Integrated Framework (1992), established by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO).  The Company plans to adopt the updated Internal Control - Integrated 
Framework  (2013), established by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) and effective 
as of December 15, 2014 during its evaluation of internal control over financial reporting for the year ending December 31, 2015.

ITEM 9B: OTHER INFORMATION

None. 

90

PART III

ITEM 10:  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Information with respect to directors of the Company, including the audit committee and the designated audit committee financial 
experts, is included in the Company’s proxy statement for the 2015 Annual Meeting of Shareholders (the 2015 Annual Meeting) 
and is incorporated herein by reference. Information with respect to any material changes to the procedures by which security 
holders may recommend nominees to the Company’s board of directors is included in the Company’s proxy statement for the 2015 
Annual Meeting and is incorporated herein by reference. The following table summarizes information regarding executive officers 
of the Company:

Name, Age, Title and Year Elected to Present Office
Andreas W. Mattes — 53
President and Chief Executive Officer 
Year elected: 2013

George S. Mayes, Jr. — 56
Executive Vice President, Chief Operating Officer
Year elected: 2013
Stefan E. Merz — 50
Senior Vice President, Strategic Projects
Year elected: 2013

Other Positions Held Last Five Years

2011-Jun 2013:  Senior Vice President, Global Strategic 
Partnerships, Violin Memory (computer storage systems); 2008 - 
2011:  Senior Vice President and General Manager of Enterprise 
Services for the Americas, Hewlett-Packard Co. (computer 
technologies)

2006-2013: Senior Vice President, Supply Chain Management

2011-Aug 2013: Vice President, Sales, Strategy and Operations, 
Enterprise Group, Hewlett-Packard Co. (computer technologies); 
2009 - 2011: Vice President Strategy and Operations, Enterprise 
Operations, Enterprise services for Americas, Hewlett-Packard Co.

Christopher A. Chapman — 40       
 Senior Vice President and Chief Financial Officer
Year elected: 2014
Jonathan B. Leiken — 41
Senior Vice President, Chief Legal Officer and 
Secretary
  Year elected: 2014
John D. Kristoff — 47
Vice President, Chief Communications Officer
  Year elected: 2006
Christopher Macey — 42
Vice President, Corporate Controller  
Year elected: 2012
Sheila M. Rutt — 46
Vice President, Chief Human Resources Officer
Year elected: 2005

2011 - Jun 2014: Vice President, Global Finance, 2004- 2011:  
Vice President, Controller, International Operations

2005 - May 2014: Partner, Jones Day (global legal services)

2009-Apr 2012: Vice President, Corporate Accounting and 
External Reporting

There is no family relationship, either by blood, marriage or adoption, between any of the executive officers of the Company.

91

                   
CODE OF ETHICS

All of the directors, executive officers and employees of the Company are required to comply with certain policies and protocols 
concerning business ethics and conduct, which we refer to as our Business Ethics Policy. The Business Ethics Policy applies not 
only to the Company, but also to all of those domestic and international companies in which the Company owns or controls a 
majority interest. The Business Ethics Policy describes certain responsibilities that the directors, executive officers and employees 
have to the Company, to each other and to the Company’s global partners and communities including, but not limited to, compliance 
with laws, conflicts of interest, intellectual property and the protection of confidential information. The Business Ethics Policy is 
available on the Company’s web site at www.diebold.com or by written request to the Corporate Secretary.

SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

Information  with  respect  to  Section 16(a)  Beneficial  Ownership  Reporting  Compliance  is  included  in  the  Company’s  proxy 
statement for the 2015 Annual Meeting and is incorporated herein by reference.

ITEM 11: EXECUTIVE COMPENSATION

Information with respect to executive officer and director’s compensation is included in the Company’s proxy statement for the 
2015 Annual Meeting and is incorporated herein by reference. Information with respect to compensation committee interlocks 
and insider participation and the compensation committee report is included in the Company’s proxy statement for the 2015 Annual 
Meeting and is incorporated herein by reference.

ITEM 12:  SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND  MANAGEMENT  AND  RELATED 
STOCKHOLDER MATTERS

Information with respect to security ownership of certain beneficial owners and management is included in the Company’s proxy 
statement for the 2015 Annual Meeting and is incorporated herein by reference.

Equity Compensation Plan Information

Number of
securities to be
issued upon
exercise of
outstanding
options, warrants
and rights (a)

Weighted-average
exercise price of
outstanding
options, warrants
and rights (b)

Number of securities remaining
available for future issuance
under equity compensation plans
(excluding securities reflected in
column (a)) (c)

$

1,607,750
652,963
1,147,864

142,950
42,473

3,594,000

$

34,789

34,789

3,628,789

$

$

$

37.11
N/A
N/A

N/A
N/A

37.11

46.00

46.00

37.30

 N/A
 N/A
 N/A

 N/A
N/A

5,532,005

 N/A

 N/A

5,532,005

Plan Category
Equity compensation plans approved by 
     security holders
Stock options
Restricted stock units
Performance shares
Non-employee director deferred  
     shares
Deferred compensation

Total equity compensation plans 
      approved by security holders

Equity compensation plans not 
     approved by security holders

Warrants

Total equity compensation plans not 
     approved by security holders

Total

In column (b), the weighted-average exercise price is only applicable to stock options. In column (c), the number of securities
remaining available for future issuance for stock options, restricted stock units, performance shares and non-employee
director deferred shares is approved in total and not individually.

92

ITEM 13:  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Information with respect to certain relationships and related transactions and director independence is included in the Company’s 
proxy statement for the 2015 Annual Meeting and is incorporated herein by reference.

ITEM 14: PRINCIPAL ACCOUNTANT FEES AND SERVICES

Information with respect to principal accountant fees and services is included in the Company’s proxy statement for the 2015 
Annual Meeting and is incorporated herein by reference.

PART IV

ITEM 15: EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a) 1. Documents filed as a part of this annual report on Form 10-K. 

(cid:127) Consolidated Balance Sheets at December 31, 2014 and 2013

(cid:127) Consolidated Statements of Operations for the Years Ended December 31, 2014, 2013 and 2012

(cid:127) Consolidated Statements of Comprehensive (Loss) Income for the Years Ended December 31, 2014, 2013 and 2012

(cid:127) Consolidated Statements of Equity for the Years Ended December 31, 2014, 2013 and 2012

(cid:127) Consolidated Statements of Cash Flows for the Years Ended December 31, 2014, 2013 and 2012

(cid:127) Notes to Consolidated Financial Statements

(cid:127) Reports of Independent Registered Public Accounting Firm

(a) 2. Financial statement schedule 

The following schedule is included in this Part IV, and is found in this annual report on Form 10-K:

(cid:127) Valuation and Qualifying Accounts

All other schedules are omitted, as the required information is inapplicable or the information is presented in the Consolidated 
Financial Statements or related notes.

 (a)   3. Exhibits

3.1(i)

3.1(ii)

3.2

3.3

*10.1(i)

*10.1(ii)

*10.2(i)

*10.2(ii)

*10.2(iii)

*10.2(iv)

*10.2(v)

*10.2(vi)

Amended and Restated Articles of Incorporation of Diebold, Incorporated — incorporated by reference to Exhibit 3.1(i) to
Registrant’s Annual Report on Form 10-K for the year ended December 31, 1994 (Commission File No. 1-4879)

Amended and Restated Code of Regulations — incorporated by reference to Exhibit 3.1(ii) to Registrant’s Quarterly Report
on Form 10-Q for the quarter ended March 31, 2007 (Commission File No. 1-4879)

Certificate of Amendment by Shareholders to Amended Articles of Incorporation of Diebold, Incorporated — incorporated
by reference to Exhibit 3.2 to Registrant’s Form 10-Q for the quarter ended March 31, 1996 (Commission File No. 1-4879)

Certificate of Amendment to Amended Articles of Incorporation of Diebold, Incorporated — incorporated by reference to
Exhibit 3.3 to Registrant’s Form 10-K for the year ended December 31, 1998 (Commission File No. 1-4879)

Form of Amended and Restated Employment Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form
10-K for the year ended December 31, 2008 (Commission File No. 1-4879)

Form of Amended and Restated Employment Agreement—incorporated by reference to Exhibit 10.1(ii) to Registrant’s Form
10-K for the year ended December 31, 2013 (Commission File No. 1-4879)
Supplemental Employee Retirement Plan I as amended and restated January 1, 2008 — incorporated by reference to Exhibit
10.5(i) to Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)

Supplemental Employee Retirement Plan II as amended and restated July 1, 2002 — incorporated by reference to Exhibit
10.5(ii) to Registrant’s Form 10-Q for the quarter ended September 30, 2002 (Commission File No. 1-4879)

Pension Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(iii) to
Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)

Pension Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(iv) to Registrant’s Form 10-K
for the year ended December 31, 2008 (Commission File No. 1-4879)

401(k) Restoration Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(v) to Registrant’s
Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)

401(k) Supplemental Executive Retirement Plan — incorporated by reference to Exhibit 10.5(vi) to Registrant’s Form 10-K
for the year ended December 31, 2008 (Commission File No. 1-4879)

93

*10.3(i)

1985 Deferred Compensation Plan for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7 to
Registrant’s Annual Report on Form 10-K for the year ended December 31, 1992 (Commission File No. 1-4879)

*10.3(ii) Amendment No. 1 to the Amended and Restated 1985 Deferred Compensation Plan for Directors of Diebold,

Incorporated — incorporated by reference to Exhibit 10.7 (ii) to Registrant’s Form 10-Q for the quarter ended March 31,
1998 (Commission File No. 1-4879)

*10.3(iii) Amendment No. 2 to the Amended and Restated 1985 Deferred Compensation Plan for Directors of Diebold,

Incorporated — incorporated by reference to Exhibit 10.7 (ii) to Registrant’s Form 10-Q for the quarter ended March 31,
2003 (Commission File No. 1-4879)

*10.3(iv) Deferred Compensation Plan No. 2 for Directors of Diebold, Incorporated — incorporated by reference to Exhibit 10.7(iv) to

Registrant’s Form 10-K for the year ended December 31, 2008 (Commission File No. 1-4879)

*10.4(i)

1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 — incorporated by reference
to Exhibit 4(a) to Form S-8 Registration Statement No. 333-60578

*10.4(ii) Amendment No. 1 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 —
incorporated by reference to Exhibit 10.8 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 2004 (Commission
File No. 1-4879)

*10.4(iii) Amendment No. 2 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 —

incorporated by reference to Exhibit 10.8 (iii) to Registrant’s Form 10-Q for the quarter ended March 31, 2004 (Commission
File No. 1-4879)

*10.4(iv) Amendment No. 3 to the 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 7, 2001 —
incorporated by reference to Exhibit 10.8 (iv) to Registrant’s Form 10-Q for the quarter ended June 30, 2004 (Commission
File No. 1-4879)

*10.4(v)

Amended and Restated 1991 Equity and Performance Incentive Plan as Amended and Restated as of April 13, 2009 —
incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on April 29, 2009 (Commission File No. 1-4879)

*10.4(vi) Amended and Restated 1991 Equity and Performance Incentive Plan as Amended and Restated as of February 12, 2014 -
incorporated by reference to Exhibit 10.2 to Registrant’s Form 8-K filed on April 30, 2014 (Commission File No. 1-4879)
Long-Term Executive Incentive Plan — incorporated by reference to Exhibit 10.9 to Registrant’s Annual Report on Form
10-K for the year ended December 31, 1993 (Commission File No. 1-4879)

*10.5

*10.6(i)

Form of Deferred Compensation Agreement and Amendment No. 1 to Deferred Compensation Agreement — incorporated
by reference to Exhibit 10.13 to Registrant’s Annual Report on Form 10-K for the year ended December 31, 1996
(Commission File No. 1-4879)

*10.6(ii) Deferred Incentive Compensation Plan No. 2 — incorporated by reference to Exhibit 10.10 to Registrant’s Form 10-K for

the year ended December 31, 2008 (Commission File No. 1-4879)

*10.6(iii)

Section 162(m) Deferred Compensation Agreement (as amended and restated January 29, 1998) — incorporated by
reference to Exhibit 10.13 (ii) to Registrant’s Form 10-Q for the quarter ended March 31, 1998 (Commission File No.
1-4879)

*10.7

*10.8

10.9(i)

10.9(ii)

10.10(i)

Annual Incentive Plan — incorporated by reference to Exhibit 10.11 to Registrant’s Annual Report on Form 10-K for the
year ended December 31, 2000 (Commission File No. 1-4879)

Deferral of Stock Option Gains Plan — incorporated by reference to Exhibit 10.14 to the Registrant’s Annual Report on
Form 10-K for the year ended December 31, 1998 (Commission File No. 1-4879)

Credit Agreement, dated as of June 30, 2011, by and among Diebold, Incorporated, the Subsidiary Borrowers (as defined
therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender, and the other lender party thereto
— incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed on July 6, 2011 (Commission File No.
1-4879)
First Amendment to Credit Agreement and Guaranty, dated as of August 26, 2014, by and among Diebold, Incorporated, the
Subsidiary Borrowers (as defined therein) party thereto, JPMorgan Chase Bank, N.A., as administrative agent and a lender,
and the other lender party thereto - incorporated by reference to Exhibit 10.1 to the Registrant’s Form 8-K filed on
September 2, 2014 (Commission File No. 1-4879)
Transfer and Administration Agreement, dated as of March 30, 2001 by and among DCC Funding LLC, Diebold Credit
Corporation, Diebold, Incorporated, Receivables Capital Corporation and Bank of America, National Association and the
financial institutions from time to time parties thereto — incorporated by reference to Exhibit 10.20(i) to Registrant’s Form
10-Q for the quarter ended March 31, 2001 (Commission File No. 1-4879)

10.10(ii) Amendment No. 1 to the Transfer and Administration Agreement, dated as of May 2001, by and among DCC Funding LLC,

Diebold Credit Corporation, Diebold, Incorporated, Receivables Capital Corporation and Bank of America, National
Association and the financial institutions from time to time parties thereto — incorporated by reference to Exhibit 10.20 (ii)
to Registrant’s Form 10-Q for the quarter ended March, 31, 2001 (Commission File No. 1-4879)

*10.11

*10.12

*10.13

*10.14

Form of Non-Qualified Stock Option Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed
on September 21, 2009 (Commission File No. 1-4879)

Form of Restricted Share Agreement — incorporated by reference to Exhibit 10.2 to Registrant’s Form 8-K filed on
September 21, 2009 (Commission File No. 1-4879)

Form of RSU Agreement — incorporated by reference to Exhibit 10.3 to Registrant’s Form 8-K filed on September 21, 2009
(Commission File No. 1-4879)

Form of Performance Share Agreement — incorporated by reference to Exhibit 10.4 to Registrant’s Form 8-K filed on
September 21, 2009 (Commission File No. 1-4879)

94

*10.15

10.16

Diebold, Incorporated Annual Cash Bonus Plan — incorporated by reference to Exhibit A to Registrant’s Proxy Statement on
Schedule 14A filed on March 16, 2010 (Commission File No. 1-4879)

Form of Note Purchase Agreement — incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on March 8,
2006 (Commission File No. 1-4879)

*10.17(i)

Form of Deferred Shares Agreement — incorporated by reference to Exhibit 10.5 to Registrant’s Form 8-K filed on
September 21, 2009 (Commission File No. 1-4879)

*10.17(ii)

Form of Deferred Shares Agreement (2014)

*10.18

*10.19

*10.20

*10.21

Diebold, Incorporated  Senior Leadership Severance Plan (For Tier I, Tier II, and Tier III Executives) — incorporated by
reference to Exhibit 10.31 to Registrant’s Form 10-Q filed on April 30, 2012 (Commission File No. 1-4879)

Executive Employment Agreement, dated as of June 6, 2013, by and between Diebold, Incorporated and Andreas W. Mattes
- incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on June 6, 2013 (Commission File No. 1-4879)

CEO Common Shares Award Agreement — incorporated by reference to Exhibit 4.5 to Registrant’s Form S-8 filed on
August 15, 2013 (Registration Statement No. 333-190626)

2014 Non-Qualified Stock Purchase Plan - incorporated by reference to Exhibit 10.1 to Registrant’s Form 8-K filed on April
30, 2014 (Commission File No. 1-4879)

*10.22

Form of Long-Term Incentive Deferred Share Agreement (2014)

21.1

23.1

24.1

31.1

31.2

32.1

32.2

Subsidiaries of the Registrant as of December 31, 2014

Consent of Independent Registered Public Accounting Firm

Power of Attorney

Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Certification of Principal Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section
1350

Certification of Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section
1350

101.INS

XBRL Instance Document

101.SCH XBRL Taxonomy Extension Schema Document

101.CAL XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF XBRL Taxonomy Extension Definition Linkbase Document

101.LAB XBRL Taxonomy Extension Label Linkbase Document

101.PRE XBRL Taxonomy Extension Presentation Linkbase Document

*

Reflects management contract or other compensatory arrangement required to be filed as an exhibit pursuant to Item 15(b) of this annual report.

(b) Refer to page 98 of this annual report on Form 10-K for an index of exhibits, which is incorporated herein by reference.

95

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 

report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

Date: February 17, 2015 

DIEBOLD, INCORPORATED

By:    /s/ Andreas W. Mattes
Andreas W. Mattes
President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons 

on behalf of the registrant and in the capacities and on the dates indicated.

Signature

Title

/s/ Andreas W. Mattes
Andreas W. Mattes

President and Chief Executive Officer 
(Principal Executive Officer)

/s/ Christopher A. Chapman
Christopher A. Chapman

Senior Vice President and Chief Financial Officer
(Principal Financial Officer)

/s/ Christopher Macey
Christopher Macey

*
Patrick W. Allender

*
Roberto Artavia

*
Bruce L. Byrnes

*
Phillip R. Cox

*
Richard L. Crandall

*
Gale S. Fitzgerald

*
Gary G. Greenfield

*
Robert S. Prather, Jr.

*
Rajesh K. Soin

*
Henry D.G. Wallace

*
Alan J. Weber

Vice President and Corporate Controller
(Principal Accounting Officer)

Director

Director

Director

Director

Director

Director

Director

Director

Director

Director

Director

Date

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

February 17, 2015

* The undersigned, by signing his name hereto, does sign and execute this Annual Report on Form 10-K pursuant
to the Powers of Attorney executed by the above-named officers and directors of the Registrant and filed with
the Securities and Exchange Commission on behalf of such officers and directors.

Date: February 17, 2015 

*By:  /s/ Jonathan B. Leiken

Jonathan B. Leiken
Attorney-in-Fact

96

DIEBOLD, INCORPORATED AND SUBSIDIARIES
SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
YEARS ENDED DECEMBER 31, 2014, 2013 AND 2012 
(in thousands)

Balance at
beginning of year

Additions

Deductions

Balance at 
end of year

Year ended December 31, 2014
Allowance for doubtful accounts

Year ended December 31, 2013
Allowance for doubtful accounts

Year ended December 31, 2012
Allowance for doubtful accounts

$

$

$

24,872

13,420

15,281

$

23,011

27,854

13,411

16,393

$

24,872

22,128

13,597

7,871

$

27,854

97

EXHIBIT INDEX

EXHIBIT NO. DOCUMENT DESCRIPTION

10.17(ii)

Form of Deferred Shares Agreement (2014)

10.22

Form of Long-Term Incentive Deferred Share Agreement (2014)

21.1

23.1

24.1

31.1

31.2

32.1

32.2

Subsidiaries of the Registrant as of December 31, 2014

Consent of Independent Registered Public Accounting Firm

Power of Attorney

Certification of Principal Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Certification of Principal Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

Certification of Principal Executive Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002,
18 U.S.C. Section 1350

Certification of Principal Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002,
18 U.S.C. Section 1350

101.INS

XBRL Instance Document

101.SCH

XBRL Taxonomy Extension Schema Document

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF

XBRL Taxonomy Extension Definition Linkbase Document

101.LAB

XBRL Taxonomy Extension Label Linkbase Document

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document

98

LIST OF SIGNIFICANT SUBSIDIARIES

EXHIBIT 21.1

The following are the subsidiaries of the Registrant included in the Registrant’s consolidated financial statements at December 31, 
2014. Other subsidiaries are not listed because such subsidiaries are inactive. Subsidiaries are listed alphabetically under either 
the domestic or international categories.

Domestic
Diebold Australia Holding Company, Inc. 
Diebold Enterprise Security Systems, Inc. 
Diebold Global Finance Corporation
Diebold Holding Company, Inc. 
Diebold Latin America Holding Company, LLC
Diebold Mexico Holding Company, Inc. 
Diebold Netherlands Holding Company, LLC
Diebold Self-Service Systems
Diebold Software Solutions, Inc. 
Diebold Southeast Manufacturing, Inc. 
Diebold SST Holding Company, Inc. 
Impexa LLC
FirstLine, Inc. 
Mayfair Software Distribution, Inc.
VDM Holding Company, Inc. 
Verdi & Associates, Inc. 

International
Altus Bilisim Hizmetleri Anonim Sirketi
Bitelco Diebold Chile Limitada
C.R. Panama, Inc. 
Cable Print B.V.B.A.
Caribbean Self Service and Security LTD. 
Central de Alarmas Adler, S.A. de C.V. 
Cryptera A/S
D&G ATMS y Seguridad de Costa Rica Ltda. 
D&G Centroamerica y GBM de Nicaragua y Compañia Ltda.
D&G Centroamerica, S. de R.L.
D&G Dominicana S.A. 
D&G Honduras S. de R.L.
D&G Panama S. de R.L.
DB & GB de El Salvador Limitada
DB&G ATMs Seguridad de Guatemala, Limitada
DCHC, S.A. 
Diebold (Thailand) Company Limited
Diebold Africa (Pty) Ltd. 
Diebold Africa Investment Holdings Pty. Ltd. 
Diebold Argentina, S.A. 
Diebold ATM Cihazlari Sanayi Ve Ticaret A.S.

Jurisdiction under which
organized
Delaware
New York
Delaware
Delaware
Delaware
Delaware
Delaware
New York
Delaware
Delaware
Delaware
Texas
California
Delaware
Delaware
New York

Jurisdiction under which
organized
Turkey
Chile
Panama
Belgium
Barbados
Mexico
Denmark
Costa Rica
Nicaragua
Panama
Dominican Republic
Honduras
Panama
El Salvador
Guatemala
Panama
Thailand
South Africa
South Africa
Argentina
Turkey

Percent of voting
securities owned by
Registrant
100%
100%
100%
100%
100%
100%
100%(1)
100%(2)
100%
100%
100%
100%(3)
100%
100%
100%
100%

Percent of voting
securities owned by
Registrant
100%(36)
100%(21)
100%(11)
100%(38)
50%(10)
100%(20)
100%(27)
99.99%(34)
99%(32)
51%(30)
99.85%(33)
99%(32)
99.99%(34)
99%(32)
99%(32)
100%(11)
100%(4)
100%(18)
100%(27)
100%(11)
100%(16)

Diebold Australia Pty. Ltd. 
Diebold Belgium B.V.B.A
Diebold Bolivia S.R. L.
Diebold Brasil LTDA
Diebold Brasil Servicos de Tecnologia e Participacoes Ltda
Diebold Canada Holding Company Inc. 
Diebold Colombia S.A. 
Diebold Ecuador SA
Diebold EMEA Holding C.V.
Diebold EMEA Processing Centre Limited
Diebold Financial Equipment Company (China), Ltd. 
Diebold France SARL
Diebold Hungary Ltd. 
Diebold Hungary Self-Service Solutions, Ltd. 
Diebold International Limited
Diebold Italia S.p.A. 
Diebold Kazakhstan LLP
Diebold Mexico, S.A. de C.V. 
Diebold Netherlands B.V.
Diebold OLTP Systems, C.A.
Diebold One UK Limited
Diebold Osterreich Selbstbedienungssysteme GmbH
Diebold Pacific, Limited
Diebold Panama, Inc. 
Diebold Paraguay S.A. 
Diebold Peru S.r.l
Diebold Philippines, Inc. 
Diebold Physical Security Pty. Ltd. 
Diebold Poland S.p. z.o.o.
Diebold Portugal — Solucoes de Automatizacao, Limitada
Diebold Selbstbedienyngssysteme (Schweiz) GmbH
Diebold Self Service Solutions Limited Liability Company
Diebold Self-Service Ltd. 
Diebold Singapore Pte. Ltd. 
Diebold Software Solutions UK Ltd. 
Diebold South Africa (Pty) Ltd. 
Diebold Spain, S.L.
Diebold Switzerland Holding Company, LLC
Diebold Systems Private Limited
Diebold Uruguay S.A. 
Diebold Vietnam Company Limited
Diebold — Corp Systems Sdn. Bhd.
GAS Tecnologia
J.J.F. Panama, Inc. 
P.T. Diebold Indonesia
Procomp Amazonia Industria Eletronica S.A. 
Procomp Industria Eletronica LTDA
The Diebold Company of Canada, Ltd. 

Australia
Belgium
Bolivia
Brazil
Brazil
Canada
Colombia
Ecuador
The Netherlands
United Kingdom
Peoples Republic of China
France
Hungary
Hungary
United Kingdom
Italy
Kazakhstan
Mexico
The Netherlands
Venezuela
United Kingdom
Austria
Hong Kong
Panama
Paraguay
Peru
Philippines
Australia
Poland
Portugal
Switzerland
Switzerland
Russia
Singapore
United Kingdom
South Africa
Spain
Switzerland
India
Uruguay
Vietnam
Malaysia
Brazil
Panama
Indonesia
Brazil
Brazil
Canada

100%(4)
100%(17)
100%(31)
100%(29)
100%(23)
100%
100%(14)
100%(19)
100%(28)
100%
85%(25)
100%(5)
100%(37)
100%
100%(5)
100%(13)
100%(5)
100%(3)
100%(5)
50%(10)
100%
100%(5)
100%
100%(11)
100%(21)
100%(11)
100%
100%(7)
100%(5)
100%(5)
100%(5)
100%(15)
100%(5)
100%
100%(9)
74.9%(26)
100%(22)
100%
100%(8)
100%(11)
100%
100%
100%(35)
100%(11)
100%(6)
100%(12)
100%(24)
100%

(1) 100 percent of voting securities are owned by Diebold Australia Holding Company, LLC, which is 100% owned by

Registrant.

(2) 70 percent of partnership interest is owned by Diebold Holding Company, Inc., which is 100 percent owned by

Registrant, while the remaining 30 percent partnership interest is owned by Diebold SST Holding Company, Inc.,
which is 100 percent owned by Registrant.

(3) 100 percent of voting securities are owned by Diebold Mexico Holding Company, Inc., which is 100 percent

owned by Registrant.

(4) 100 percent of voting securities are owned by Diebold EMEA Holding C.V. (refer to 28 for ownership).

(5) 100 percent of voting securities are owned by Diebold Self-Service Solutions Limited Liability Company, which is
100 percent owned by Diebold Switzerland Holding Company, LLC, which is 100 percent owned by Registrant.

(6) 88.9 percent of voting securities are owned by Registrant, and 11.1 percent of voting securities are owned by

Diebold Pacific, Limited, which is 100 percent owned by Registrant.

(7) 100 percent of voting securities are owned by Diebold Australia Pty. Ltd., which is 100 percent owned by DBD

EMEA Holding C.V. (refer to 28 for ownership).

(8) 70.70 percent of voting securities are owned by Registrant; 21.55 percent of voting securities are owned by

Diebold Self-service Solutions Limited Liability Company (refer to 15 for ownership); 7.73 percent of voting
securities are owned by Diebold Switzerland Holding Company, LLC, which is 100% owned by Registrant and the
remaining .02 percent of voting securities is owned by Diebold Holding Company, Inc., which is 100% owned by
Registrant.

(9) 100 percent of voting securities are owned by Diebold Software Solutions, Inc., which is 100 percent owned by

Registrant.

(10) 50 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is 100 percent

owned by Registrant.

(11) 100 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is

100 percent owned by Registrant.

(12) 99.99 percent of voting securities are owned by Diebold Brasil LTDA, which is 100 percent owned by Diebold
Latin America Holding Company, LLC, which is 100 percent owned by Registrant, while the remaining .01
percent is owned by Registrant.

(13) 100 percent of voting securities are owned by Diebold International Limited, which is 100 percent owned by

Diebold Self-Service Solutions Limited Liability Company, which is 100 percent owned by Diebold Switzerland
Holding Company, LLC., which is 100 percent owned by Registrant.

(14) 21.44 percent of voting securities are owned by Diebold Latin America Holding Company, LLC, which is

100 percent owned by Registrant; 16.78 percent of voting securities are owned by Diebold Panama, Inc., which is
100 percent owned by Diebold Latin America Holding Company, Inc., which is 100 percent owned by Registrant;
16.78 percent of voting securities are owned by DCHC SA, which is 100 percent owned by Diebold Latin America
Holding Company, LLC, which is 100 percent owned by Registrant; 13.5 percent of voting securities are owned by
J.J.F. Panama, Inc, which is 100 percent owned by Diebold Latin America Holding Company, LLC, which is
100 percent owned by Registrant; and the remaining 31.5 percent of voting securities are owned by C.R. Panama,
Inc., which is 100 percent owned by Diebold Latin America Holding Company, LLC, which is 100 percent owned
by Registrant.

(15) 100 percent of voting securities are owned by Diebold Switzterland Holding Company, LLC, which is 100 percent

owned by Registrant.

(16) 50 percent of voting securities are owned by Diebold Netherlands B.V., which is 100 percent owned by Diebold

Self-Service Solutions Limited Liability Company, while the remaining 50 percent of voting securities are owned
by Diebold Self-Service Solutions Limited Liability Company, which is 100 percent owned by Diebold
Switzerland Holding Company, LLC, which is 100 percent owned by Registrant.

(17) 10 percent of voting securities are owned by Diebold Selbstbedienungssysteme GmbH, which is 100 percent

owned by Diebold Self Service Solutions Limited Liability Company, while the remaining 90 percent of voting
securities are owned by Diebold Self -Service Solutions Limited Liability Company, which is 100 percent owned
by Diebold Switzerland Holding Company, LLC, which is 100 percent owned by Registrant.

(18) 100 percent of voting securities are owned by Diebold Africa Investment Holdings Pty. Ltd., which is 100 percent

owned by Diebold Switzerland Holding Company, LLC, which is 100 percent owned by Registrant.

(19) 99.99 percent of voting securities are owned by Diebold Colombia SA (refer to 14 for ownership), while the

remaining 0.01 percent of voting securities are owned by Diebold Latin America Holding Company, Inc., which is
100 percent owned by Registrant.

(20) .01 percent of voting securities are owned by Registrant, while 99.99 percent of voting securities are owned by

Impexa LLC, which is 100 percent owned by Diebold Mexico Holding Company, Inc., which is 100 percent
owned by Registrant.

(21) 1 percent of voting securities are owned by Registrant, while 99 percent of voting securities are owned by Diebold

Latin America Holding Company, LLC, which is 100 percent owned by Registrant.

(22) 100 percent of voting securities are owned by VDM Holding Company, Inc., which is 100 percent owned by

Registrant.

(23) 99.99 percent of voting securities are owned by Diebold Canada Holding Company Inc., which is 100 percent

owned by Registrant, while the remaining .01 percent is owned by Procomp Amazonia Industria Eletronica S.A.
(refer to 12 for ownership).

(24) 99.99 percent of voting securities are owned by Diebold Brasil Servicos e Participacoes Limitada (refer to 23 for

ownership), while the remaining .01 percent are owned by Registrant.

(25) 85 percent of voting securities are owned by Diebold Switzerland Holding Company, LLC,  which is 100 percent

owned by Registrant.

(26) 74.9 percent of voting securities are owned by Diebold Africa Investment Holdings Pty. Ltd., which is 100 percent

owned by Diebold Switzerland Holding Company, LLC, which is 100 percent owned by Registrant.

(27) 100 percent of voting securities are owned by Diebold Switzerland Holding Company, LLC, which is 100 percent

owned by Registrant.

(28) 99 percent of voting securities are owned by Diebold Australia Holding Company, Inc., which is 100 percent

owned by Registrant, and the remaining 1 percent is owned by Diebold Netherlands Holding Company, LLC (refer
to 1 for ownership).

(29) 99.99 percent of voting securities are owned by Diebold Latin America Holding Company, LLC,

which is 100 percent owned by Registrant, while the remaining .01 percent are owned by Registrant.

(30) 51 percent of voting securities are owned by Diebold Latin America Holding Company, Inc., which is 100 percent

owned by Registrant.

(31) 60 percent of voting securities are owned by Diebold Colombia, S.A. (refer to 14 for ownership) and 40 percent

owned by Diebold Peru, S.r.L. (refer to 11 for ownership).

(32) 99 percent of voting securities are owned by D&G Centroamerica, S. de R. L. (refer to 30 for ownership).

(33) 99.85 percent of voting securities are owned by D&G Centroamerica, S. de R. L. (refer to 30 for ownership).

(34) 99.99 percent of voting securities are owned by D&G Centroamerica, S. de R. L. (refer to 30 for ownership).

(35) 99.99 percent of voting securities are owned by Procomp Industria Eletronica Ltda (refer to 24 for ownership),

while the remaining .01 percent is owned by Diebold Brasil Ltda (refer to 29 for ownership).

(36) 100 percent of voting securities are owned by Diebold ATM Cihazlari Sanayi Ve Ticaret A.S. (refer to 16 for

ownership).

(37) 99.98 percent of voting securities are owned by Diebold Self-Service Solutions Limited Liability Company (refer
to 15 for ownership), while the remaining .02 percent is owned by Diebold Poland S.p. z.o.o. (refer to 5 for
ownership).

(38) 99.99 percent of voting securities are owned by Registrant, while the remaining .01 percent is owned by Diebold

Holding Company, Inc., which is 100 percent owned by Registrant.

Consent of Independent Registered Public Accounting Firm

Exhibit 23.1

The Board of Directors
Diebold, Incorporated:

We  consent  to  the  incorporation  by  reference  in  the  registration  statements 
33-39988,  33-55452,  33-54677, 
33-54675, 333-32187, 333-60578, 333-162036, 333-162037, 333-162049, 333-190626, 333-193713, and 333-199738) on Form 
S-8 of Diebold, Incorporated and subsidiaries of our reports dated February 17, 2015, with respect to the consolidated balance 
sheets of Diebold, Incorporated and subsidiaries as of December 31, 2014 and 2013, and the related consolidated statements of 
operations, comprehensive (loss), equity, and cash flows, for each of the years in the three-year period ended December 31, 2014, 
and the related financial statement schedule, and the effectiveness of internal control over financial reporting as of December 31, 
2014, which reports appear in the December 31, 2014 annual report on Form 

of Diebold, Incorporated.

/s/  KPMG LLP

Cleveland, Ohio
February 17, 2015

POWER OF ATTORNEY

EXHIBIT 24.1

KNOW ALL MEN BY THESE PRESENTS, That the undersigned directors of Diebold, Incorporated, a corporation organized 
and existing under the laws of the State of Ohio, do for themselves and not for another, constitute and appoint Jonathan B. Leiken, 
or any one of them, a true and lawful attorney-in-fact in their names, place and stead, to sign their names to the report on Form 
10-K for the year ended December 31, 2014, or to any and all amendments to such reports, and to cause the same to be filed with 
the Securities and Exchange Commission; it being intended to give and grant unto said attorneys-in-fact and each of them full 
power and authority to do and perform any act and thing necessary and proper to be done in the premises as fully and to all intents 
and purposes as the undersigned by themselves could do if personally present.  The undersigned directors ratify and confirm all 
that said attorneys-in-fact or either of them shall lawfully do or cause to be done by virtue hereof.

The undersigned have hereunto set their hands as of the date set opposite their signature.

Signature

Date

/s/ Patrick W. Allender

February 13, 2015

Patrick W. Allender

/s/ Roberto Artavia

Roberto Artavia

/s/ Bruce L. Byrnes

Bruce L. Byrnes

/s/ Phillip R. Cox

Phillip R. Cox

/s/ Richard L. Crandall

Richard L. Crandall

/s/ Gale S. Fitzgerald

Gale S. Fitzgerald

February 15, 2015

February 13, 2015

February 13, 2015

February 13, 2015

February 14, 2015

/s/ Gary G. Greenfield

February 13, 2015

Gary G. Greenfield

/s/ Robert S. Prather, Jr.

February 13, 2015

Robert S. Prather, Jr.

/s/ Rajesh K. Soin

Rajesh K. Soin

/s/ Henry D.G. Wallace

Henry D.G. Wallace

/s/ Alan J. Weber

Alan J. Weber

February 14, 2015

February 13, 2015

February 13, 2015

EXHIBIT 31.1

DIEBOLD, INCORPORATED AND SUBSIDIARIES
CERTIFICATION OF THE PRINCIPAL EXECUTIVE OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Andreas W. Mattes, certify that: 

1)

2)

3)

4)

I have reviewed this annual report on Form 10-K of Diebold, Incorporated;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not
misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present
in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the
periods presented in this report;

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)

b)

c)

d)

designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed
under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report
is being prepared;

designed such internal control over financial reporting, or caused such internal control over financial reporting to be
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and
the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting
principles;

evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by
this report based on such evaluation; and

disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during
the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that
has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial
reporting; and

5)

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over
financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  registrant’s  board  of  directors  (or  persons
performing the equivalent functions):

a)

b)

all significant deficiencies and material weaknesses in the design or operation of internal control over financial
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and
report financial information; and

any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrant’s internal control over financial reporting.

Date: February 17, 2015 

By:  /s/  Andreas W. Mattes
Andreas W. Mattes
President and Chief Executive Officer
(Principal Executive Officer)

EXHIBIT 31.2

DIEBOLD, INCORPORATED AND SUBSIDIARIES
CERTIFICATION OF THE PRINCIPAL FINANCIAL OFFICER
PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Christopher A. Chapman, certify that: 

1)

2)

3)

4)

I have reviewed this annual report on Form 10-K of Diebold, Incorporated;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not
misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly present
in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the
periods presented in this report;

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as
defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)

b)

c)

d)

designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed
under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated
subsidiaries, is made known to us by others within those entities, particularly during the period in which this report
is being prepared;

designed such internal control over financial reporting, or caused such internal control over financial reporting to be
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and
the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally  accepted  accounting
principles;

evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by
this report based on such evaluation; and

disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during
the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that
has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial
reporting; and

5)

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over
financial  reporting,  to  the  registrant’s  auditors  and  the  audit  committee  of  registrant’s  board  of  directors  (or  persons
performing the equivalent functions):

a)

b)

all significant deficiencies and material weaknesses in the design or operation of internal control over financial
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and
report financial information; and

any fraud, whether or not material, that involves management or other employees who have a significant role in the
registrant’s internal control over financial reporting.

Date: February 17, 2015 

By: /s/ Christopher A. Chapman
Christopher A. Chapman
Senior Vice President and Chief Financial Officer
(Principal Financial Officer)

EXHIBIT 32.1

DIEBOLD, INCORPORATED AND SUBSIDIARIES

CERTIFICATION OF THE PRINCIPAL EXECUTIVE OFFICER PURSUANT TO SECTION 906 OF THE
SARBANES-OXLEY ACT OF 2002, 18 U.S.C. SECTION 1350

In connection with the Annual Report on Form 10-K of Diebold, Incorporated and subsidiaries (the Company) for the year ended 
December 31, 2014 as filed with the Securities and Exchange Commission on the date hereof (the Report), I, Andreas W. Mattes, 
President and Chief Executive Officer, certify, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 18 U.S.C. Section 1350, 
that, to my knowledge:

1)

2)

The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

The information contained in the Report fairly presents, in all material respects, the financial condition and results of
operations of the Company as of the dates and for the periods expressed in the Report.

February 17, 2015 

/s/  Andreas W. Mattes
Andreas W. Mattes
President and Chief Executive Officer
(Principal Executive Officer)

EXHIBIT 32.2

DIEBOLD, INCORPORATED AND SUBSIDIARIES

CERTIFICATION OF THE PRINCIPAL FINANCIAL OFFICER PURSUANT TO SECTION 906 OF THE
SARBANES-OXLEY ACT OF 2002, 18 U.S.C. SECTION 1350

In connection with the Annual Report on Form 10-K of Diebold, Incorporated and subsidiaries (the Company) for the year ended 
December 31, 2014 as filed with the Securities and Exchange Commission on the date hereof (the Report), I, Christopher A. 
Chapman, Senior Vice President and Chief Financial Officer, certify, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, 
18 U.S.C. Section 1350, that, to my knowledge:

1)

2)

The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

The information contained in the Report fairly presents, in all material respects, the financial condition and results of
operations of the Company as of the dates and for the periods expressed in the Report.

/s/  Christopher A. Chapman
Christopher A. Chapman
Senior Vice President and Chief Financial Officer
(Principal Financial Officer)

February 17, 2015 

OTHER  INF ORMA TION

The Company has included as Exhibit 31 to its Annual Report on Form 10-K for fiscal year 2014 filed with the Securities and Exchange 

Commission certificates of the Chief Executive Officer and Chief Financial Officer of the Company certifying the quality of the Company’s 

public disclosure, and the Company has submitted to the New York Stock Exchange a certificate of the Chief Executive Officer of the 

Company certifying that he is not aware of any violation by the Company of New York Stock Exchange corporate governance standards.

Directors

PATR ICK  W. ALLENDER  2,3

RICHARD L . CR ANDALL 1,5

Retired Executive Vice President,

Chief Financial Officer and Secretary,

Danaher Corporation

Washington, D.C.

(Diversified Manufacturing)

Director since 2011

ROBERTO ARTAVIA 2,5

Chairman,

VIVA Trust

Latin America

(Philanthropy)

Director Since 2013

BRUCE L . BY RNES 2,3

Managing Partner,

Aspen Venture LLC

Aspen, Colorado

(Venture Capital and Private Equity)

Director since 1996

GALE S. FITZG ER ALD 1,3

Retired President and Director,

TranSpend, Inc.

Bernardsville, New Jersey

(Total Spend Optimization)

Director since 1999

GA RY G.  GREENF IEL D 5

Partner, 

Retired Vice Chairman of the Board,

Court Square Capital Partners 

Procter & Gamble, Inc.

Cincinnati, Ohio

(Consumer Goods)

Director since 2010

New York, New York

(Venture Capital and Private Equity)

Director since 2014

ANDY W. MAT TES

R AJESH K. SOIN 1,3

Chairman of the Board and

  Chief Executive Officer,

Soin International, LLC

Beavercreek, Ohio

(Holding Company)

Director since 2012

HENRY D.G. WALL ACE 1,3 
Executive Chairman of the Board, 

Diebold, Incorporated

North Canton, Ohio

Former Group Vice President

and Chief Financial Officer,

Ford Motor Company
Dearborn, Michigan

(Automotive Industry)

Director since 2003

AL AN J. WEBER 2,4

Chief Executive Officer,

Weber Group LLC

PHILLIP R. COX 1,4

President and Chief Executive Officer,

Greenwich, Connecticut

President and Chief Executive Officer,

Diebold Incorporated

Cox Financial Corporation

Cincinnati, Ohio

(Financial Planning and

North Canton, Ohio 

Director since 2013

Wealth Management Services)

ROBERT S. PR ATHER, JR. 2,4

(Investment Advisory)

Director since 2005

Director since 2005

Officers

Managing Director,

Heartland Media

Atlanta, Georgia

(Television Broadcast)

Director since 2013

1 Member of the Compensation Committee

2 Member of the Audit Committee

3 Member of the Board Governance Committee

4 Member of the Investment Committee
5 Member of the Technology, Strategy and   
   Innovation Committee

ANDY W. MAT TES

JONATHAN  B. LEIKEN

President and Chief Executive Officer 

Senior Vice President, 

CHRISTOPHER  MACEY

Vice President,

Chief Legal Officer and Secretary

Corporate Controller

GEORGE S. MAYES, JR.

Executive Vice President and

Chief Operating Officer

CHRISTOPHER  A. CHAPMAN

Senior Vice President and
Chief Financial Officer

STEFAN E. MERZ

Senior Vice President, 

Strategic Projects

JOHN D. KRISTOFF

Vice President,

Chief Communications Officer

SHEIL A M. RUT T

Vice President,

Chief Human Resources Officer

Shareholder Information

CORPOR ATE OFFICES

Diebold, Incorporated

5995 Mayfair Road

P.O. Box 3077

INFORMATION SOURCES

Communications concerning share transfer, lost certificates  

or dividends should be directed to the transfer agent.

Investors, financial analysts and media may contact the  

North Canton, OH, USA 44720-8077

following at the corporate address:

+1 330-490-4000

www.diebold.com

STOCK EXCHANGE

The company’s common shares are listed 

under the symbol DBD on the New York 

Stock Exchange.

TR ANSFER AGENT AND REGISTR AR

Wells Fargo Shareowner Services

+1 855-598-5492 or +1 651-450-4064

Website: www.shareowneronline.com

General Correspondence:

P.O. Box 64874

St. Paul, MN 55164-0874

Or Overnight Delivery:

1110 Centre Point Curve, Suite 101

Mendota Heights, MN 55120

Dividend Reinvestment/Optional Cash:

Dividend Reinvestment Department

P.O. Box 64856

St. Paul, MN 55164-0856

PUBLICATIONS

Our annual report on Form 10-K, quarterly 

reports on Form 10-Q, current reports on 

Form 8-K and all amendments to those 

reports are available, free of charge, on or 

through the website, www.diebold.com, 

as soon as reasonably practicable after 
such material is electronically filed with or 

furnished to the Securities and Exchange 

Commission. Additionally, these reports will 

be furnished free of charge to shareholders 

upon written request to Diebold Corporate 

Communications or Investor Relations at the 

corporate address, or call +1 330-490-3790 

or 800-766-5859.

Christopher Sikora

Manager, Investor Relations

+1 330-490-6870

Email: christopher.sikora@diebold.com

Michael Jacobsen, APR

Sr. Director, Corporate Communications

+1 330-490-3796

Email: michael.jacobsen@diebold.com

DIRECT PURCHASE, SALE AND DIVIDEND REINVESTMENT PL AN

Diebold’s Direct Stock Purchase Plan, administered by Wells Fargo Shareowner Services, 

offers current and prospective shareholders a convenient alternative for buying and 

selling Diebold shares. Once enrolled in the plan, shareholders may elect to make 

optional cash investments.

For first-time share purchase by nonregistered holders, the minimum initial investment 

amount is $500. The minimum amount for subsequent investments is $50. The maximum 

annual investment is $120,000. Shareholders may also choose to reinvest the dividends 

paid on shares of Diebold Common Stock through the plan.

Some fees may apply. For more information, contact Wells Fargo Shareowner Services 

(see information in opposite column) or visit Diebold’s website at www.diebold.com.

ANNUAL MEETING

The next meeting of shareholders will take place at  11:30 a.m. on April 23, 2015, 

at Courtyard by Marriott Canton, 4375 Metro Cir NW, Canton, OH 44720. A proxy 

statement and form of proxy is available for shareholders to review on or about 

March 13. The company’s independent auditors will be in attendance to respond 

to appropriate questions.

Price Ranges of Common Shares

                          2014                                       2013                                         2012

HIGH 

LOW  

HIGH 

LOW 

$40.78 

$32.05 

$33.30 

$27.59 

$41.45 

$36.20 

$33.95 

$28.26 

$40.90 

$35.00 

$35.40 

$27.89 

$38.67 

$32.31 

$34.44 

$28.88 

HIGH 

$40.38 

$42.93 

$38.49 

$34.33 

LOW

$29.21

$35.03 

$31.48

$27.66

$41.45 

$32.05 

$35.40 

$27.59 

$42.93 

$27.66

Q1 

Q2 

Q3 

Q4 

YR 

FORWARD -LOOKING STATEMENTS
Certain statements in this annual report, particularly the statements made by management and those that are not historical facts, are “forward-looking statements” within the 

meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give current expectations or forecasts of future events. They are not guarantees 

of future performance and are subject to risks and uncertainties, many of which are beyond the control of Diebold. Some of the risks, uncertainties and other factors that could 

cause actual results to differ materially from those expressed in or implied by the forward-looking statements are detailed in the company’s 2014 Annual Report on Form 10-K. 

A copy of that Form, which is on file with the Securities and Exchange Commission and is available at www.diebold.com or upon request, is included in this report.

 
D

I

E

B

O

L

D

,

I

N

C

O

R

P

O

R

A

T

E

D

2

0

1

4

A

N

N

U

A

L

R

E

P

O

R

T

Diebold, Incorporated          5995 Mayfair Road  •  P.O. Box 3077  •  North Canton  •  Ohio 44720-8077 USA            diebold.com