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Dufry AG

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FY2015 Annual Report · Dufry AG
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ANNUAL 
REPORT 
2015

STARTING
A NEW
ERA

ANNUAL 
REPORT  
2015
CONTENT

1 MANAGEMENT REPORT

Dufry at a Glance    4 – 5
Highlights 2015    6 – 7
Message from the Chairman of the Board of Directors    8 – 10
Statement of the Chief Executive Officer    12 – 15
Organizational Structure    16
Board of Directors    18 – 19
Group Executive Committee    20 – 21
Dufry Investment Case    22 – 23
Dufry Business Model    24 – 73
Dufry Divisions    42 – 63

2 SUSTAINABILITY REPORT

Sustainability    74
Environment    75 – 76
Employees    77 – 81
Social Responsibility    82 – 85

3 FINANCIAL REPORT

Report of the Chief Financial Officer    86 – 90
Financial Statements    91 – 212
Consolidated Financial Statements    94 – 199
Financial Statements Dufry AG    200 – 211

4 GOVERNANCE REPORT

Corporate Governance    213 – 232
Remuneration Report    233 – 245
Information for Investors and Media    246 – 247
Address Details of Headquarters    247

3

1 Management Report
DUFRY ANNUAL REPORT 2015

DUFRY
AT A GLANCE

TURNOVER
IN MILLIONS OF CHF

GROSS PROFIT
IN MILLIONS OF CHF 

MARGIN

7,200

6,600

6,000

5,400

4,800

4,200

3,600

3,000

2,400

1,800

1,200

600

0

3,600 

3,300 

3,000 

2,700 

2,400 

2,100 

1,800 

1,500 

1,200 

900 

600 

300 

0 

66 % 

65 %

64 %

63 %

62 %

61 %

60 %

59 %

58 %

57 %

56 %

55 %

54 %

2011

2012

2013

2014

2015

2011

2012

2013

2014

2015

EBITDA¹
IN MILLIONS OF CHF

NET EARNINGS
IN MILLIONS OF CHF

720

660

600

540

480

420

360

300

240

180

120

60

0

200

180

160

140

120

100

80

60

40

20

0

– 20

– 40

2011

2012

2013

2014

2015

2011

2012

2013

2014

2015

  Net earnings

¹  EBITDA before other operational result

  Adjusted net earnings without other operational result

4

NET SALES BY PRODUCT CATEGORY 2015

5 % TOYS, SOUVENIRS AND OTHER GOODS

31 % PERFUMES &  
COSMETICS

3 % LITERATURE &  
PUBLICATIONS

4 % ELECTRONICS

7 % FASHION, 
LEATHER & BAGGAGE

7 % WATCHES,
JEWELRY &  
ACCESSORIES

NET SALES BY REGION 2015

0 % DISTRIBUTION CENTERS

17 % EMEA
& ASIA

11 % TOBACCO  
GOODS

23 % WORLD DUTY 
FREE BUSINESS

22 % NUANCE  
BUSINESS

13 % AMERICA I

8 % AMERICA II

17 % UNITED STATES  
& CANADA

15 % WINE &  
SPIRITS 

17 % FOOD, 
 CONFECTIONERY 
& CATERING

NET SALES BY CHANNEL 2015

NET SALES BY MARKET SECTOR 2015

4 % RAILWAY STATIONS & OTHER

4 % BORDER, DOWNTOWN &  
HOTEL SHOPS

2 % CRUISE  
LINERS & SEAPORTS

37 % DUTY-PAID

90 % AIRPORTS

63 % DUTY-FREE

5

1 Management Report
DUFRY ANNUAL REPORT 2015

HIGHLIGHTS 2015

SOLID  
GROWTH IN 
NORTH AMERICA

North America is one of Dufry’s best 
performing divisions, posting solid growth 
in the past several years.

EXPANSION  
OF DUTY-PAID
IN BRAZIL

Despite the current challenges, Brazil 
  continues to offer substantial potential. 
Dufry has opened 26 shops in the country 
in 2015, of which 24 being duty-paid

ACQUISITION  
OF WORLD  
DUTY FREE

With the acquisition of WDF, Dufry  
entered important markets, such as the  
UK, Spain and several locations in  
South America, Middle East and Asia

6

INTEGRATION 
OF NUANCE 
COMPLETED 

Dufry has successfully concluded  
the integration of Nuance. The expected 
CHF 70 million synergies from the 
 acquisition will be delivered in 2016

PRESENTING  
YOU THE  
NEW DUFRY 

The acquisitions of Nuance and World Duty 
Free were transformational for Dufry in many 
aspects and marked the perfect moment  
for a fresh new logo and corporate identity

PLATFORM 
FOR GROWTH 
IN ASIA 

Now present in 17 locations across 
8  countries, Dufry has built a strong  
platform to grow its presence in Asia

CUTTING EDGE 
REFURBISHMENTS  
IN EUROPE

Dufry’s refurbishment plan continues full 
speed with the major modernization of  
our operations in Milan Malpensa, Athens 
and London Heathrow, bringing the best  
of travel retail to these locations

7

13 ENVIRON-
MENTAL AWARDS  
FOR NUANCE  
IN HONG KONG 

As part of the Environmental Recognition 
Scheme of Hong Kong’s HKIA airport, 
Dufry’s Hong Kong operations have been 
recognized with 13 awards

8

MESSAGE FROM  
THE CHAIRMAN  
OF THE BOARD  
OF DIRECTORS
DEAR SHARE-
HOLDERS

In my Chairman’s letter for last year’s annual report, 
I  wrote  to  you  we  were  extremely  happy  to  have 
reached  a  new  milestone  in  the  development  of  the 
company through the acquisition of Nuance. Today, I 
am  even  more  proud  to  introduce  you  with  another 
very  successful  year  for  Dufry  and  with  the  trans-
formational  acquisition  of  World  Duty  Free  (WDF), 
which fosters even further our position as undisputed 
leader of the industry and reshapes the landscape of 
travel retail going forward. 

The transaction announced on March 30, 2015, val-
ued  at  EUR  3.6  billion  enterprise  value,  was  closed  
in  two  major  steps;  first  with  the  acquisition  of  
the  50.1 %  majority  stake  from  Edizione  S.p.A.  on 
August  7,  2015,  and  second  with  the  delisting  of 
World Duty Free as per November 13, 2015, following 
the mandatory tender offer for the minority share-
holders. We have started to consolidate WDF as per 
August 2015 and we expect to generate synergies of 
EUR 100 million.

The  acquisition  was  funded  with  a  mix  of  equity  and 
debt financing. First we raised CHF 2.2 billion in a rights 
issue executed by the end of June, and complemented 
financing by issuing a EUR 700 million Senior Notes, 
carrying a coupon of 4.5 %, as well as with a new term 
loan of EUR 800 million. I thank all our shareholders, 
bondholders and the banks that supported our com-
pany  to  finance  this  strategically  very  important 
growth step.

The  new  and  enlarged  Dufry  is  present  in  over  370 
 locations  in  63  countries  and  operates  over  2,200 
shops on all 5 continents, representing a total market 
share  of  24 %  in  airport  travel  retail.  Going  forward 
 Dufry will benefit from an even stronger geographic 
diversification  featuring  a  well  balanced  portfolio  of 
emerging and mature market operations.

Following this considerable growth step we revised the 
organizational structure of the company, to adapt our 
business  operating  model  to  the  new  requirements 
and to reinforce our management capacity at the ex-
ecutive level – all changes having become effective as 
of January 1, 2016. Last but not least, given the trans-
formational character of the last two acquisitions we 
have  also  refreshed  our  corporate  identity.  The  new 
logo combines our Swiss heritage with the travel re-
tail  industry  and  our  slogan  WorldClass.WorldWide. 
underlines our commitment to provide customers and 
business  partners  with  a  unique  service  around  the 
globe. Most important, the new logo is a common sym-
bol for all our employees and provides the joint start-
ing point to launch a new era: The New Dufry.

Well balanced and  
diversified con- 
cession portfolio.

In 2015, we have successfully completed the integra-
tion of Nuance and started to deliver the synergies for 
an amount of CHF 34 million. Once World Duty Free is 
fully integrated, the new Dufry will continue with its 
strategy of focusing on profitable growth and expand-
ing its diversified geographic footprint. Furthermore, 
our strong and resilient cash generation capability will 
allow us to deleverage the company while also provid-
ing us with the strategic flexibility to finance further 
non-organic growth or to consider returning cash to 
shareholders.  In  2016  and  2017,  the  focus  will  be  to 
 reduce our leverage ratio to below 3x Net Debt / EBITDA.

The business year 2015 has also been characterized by 
a  high  volatility  of  the  financial  markets,  which  has 
 impacted  our  operations  exposed  to  Brazilian  and 
 Russian  travelers.  Thanks  to  our  proven  long-term 
strategy  to  purchase  and  sell  our  products  in  hard 
currencies and to actively foster natural hedging by 
matching the currencies of revenues and cash flows, 
FX fluctuations result mainly in a translation impact 
on our financials reported in Swiss Francs, allowing us 
once more to successfully navigate through these ad-
verse  waters.  With  the  well  balanced  and  enlarged 
geographic  diversification  and  the  smaller  exposure 
to  emerging  markets  the  impact  on  our  business  
we  have  seen  in  2015  will  be  considerably  reduced 
 going forward.

From a financial market perspective, Dufry’s market cap-
italization grew by 21 % to CHF 6.5 billion on December 31, 
2015.  This  places  Dufry  among  the  30  largest  Swiss 

9

1 Management ReportDUFRY ANNUAL REPORT 2015410,000 m²Dufry operates 

close to 410,000 m²
of retail space.

ger numbers. Our focus will be on the integration of 
World Duty Free and the implementation of the new 
business operating model.

In  this  very  special  year  full  of  achievements,  it  is 
 imperative  to  me  to  thank  all  Dufry  employees  –  in-
cluding the new colleagues of World Duty Free – for 
their extraordinary dedication and the high degree of 
motivation shown when executing the different proj-
ects and driving our existing business. I also thank our 
suppliers,  landlords  and  business  partners  for  their 
ongoing support and the longstanding relationships. 
Finally, I extend my thanks again to our shareholders 
and bondholders, who continue to share and strongly 
support  our  vision  of  building  a  company  that  is 
 WorldClass.WorldWide.

Sincerely,

Juan Carlos Torres Carretero

 publicly listed companies. Despite the ongoing high mar-
ket volatility, trading volumes in the year under review 
grew and reached a daily average of CHF 25.1 million 
exceeding the already high levels of 2014. The higher 
market capitalization has attracted new investors and 
we continue to see growing interest of investor groups 
putting the Dufry share on their radar.

As a consequence of the World Duty Free acquisition 
and the related capital increase, Dufry’s shareholder 
structure  has  seen  important  changes  with  GIC, 
 Qatar Investment Authority and Temasek joining our 
shareholder base. The participation of the syndicate 
led  by  the  long-term  shareholder  Travel  Retail  In-
vestments amounted to 22.4 % as per December 31, 
2015. Consequently, at year-end 2015, the free float 
of our shares was 77.6 %, thus providing a very good 
trading liquidity.

Dufry continued to foster its social responsibility en-
gagement focusing on helping disadvantaged children 
around the world with a variety of charity initiatives to 
support  weak  members  of  society.  Dufry  has  been 
funding  projects  of  SOS  Children’s  Villages  for  over 
6  years  now,  underlining  the  long-term  character  of 
our  commitment.  In  2015,  Dufry  has  endorsed  proj-
ects in many parts of the world as in Cambodia,  Mexico 
and Ivory Coast. Furthermore, we have continued to 
support projects in many other countries such as in 
Haiti,  Greece,  Serbia,  Argentina,  the  US,  the  UK  and 
Brazil, to name a few.

Even if the 2016 start of the year has shown an on-
going emerging market currency volatility which might 
still continue throughout the year, we believe, that it 
will  have  a  reduced  magnitude  as  compared  to  last 
year. Our organization is ready to perform well, backed 
by our solid strategy and positive fundamentals of the 
industry, which expect again strong growth in passen-

10

1 Management ReportDUFRY ANNUAL REPORT 201511

12

STATEMENT  
OF THE CHIEF  
EXECUTIVE  
OFFICER
DEAR ALL

2015 was a transformational year for Dufry, mostly 
characterized by the full integration of Nuance and 
the acquisition of World Duty Free. While these ac-
quisitions allowed us to reach new levels in growing 
our company, they also generated the need for im-
portant structural and organizational changes, which 
lead us to adapt our organization, to review our busi-
ness  operating  and  financial  model  and  to  create  a 
new corporate identity.

From a business perspective, our financial performance 
continued strong: turnover increased to CHF 6,139.3 mil-
lion, resulting in a growth of 46.3 % over 2014; EBITDA 
reached CHF 723.8 million and free cash flow genera-
tion, before acquisition-related cash flows, amounted to 
CHF 338.4 million. Furthermore, our initiatives launched 
to drive organic growth have shown good results in an 
economic environment, in which the vast majority of our 
operations performed well.

Dufry has become the clear market leader with  
24 % of market share in airport travel retail
Our acquisition of World Duty Free (WDF) – one of the 
world’s leading travel retailers, operating in 20 coun-
tries  with  a  turnover  of  EUR  2,440  million  and  an 
EBITDA of EUR 261 million in FY 2014 – marked a new 
milestone for Dufry and the travel retail industry. First, 
this acquisition will generate a significant amount of 
synergies and has grown Dufry’s market share in air-
port retail to 24 %, which is three times bigger than the 
next competitor. Second, it has allowed us to consid-
erably enhance our presence in key strategic markets 
and  to  further  refine  our  geographic  diversification 
with a good balance of emerging market exposure and 
important operations in developed markets.

Going forward, we will create value by integrating WDF, 
which we expect to generate total synergies of approx-
imately  EUR  100  million.  By  more  than  doubling  its 

turnover since 2013 and by currently operating over 
370  locations  in  63  countries  on  all  five  continents, 
 Dufry has become an ever more important partner for 
global brands through the unique global retail network 
we can offer. This will allow us to realize gross profit 
increases  through  improved  purchasing  power,  and 
even more so with our brands plan and joint growth 
and marketing initiatives with suppliers. 

Moreover, a tremendous value is generated by com-
bining all employees’ skills and know-how of Nuance, 
WDF and Dufry – three of the best travel retail com-
panies. The new Dufry team will undoubtedly emerge 
as the best group of travel retail professionals ever.

On  the  cost  side,  efficiencies  will  be  generated  by 
 integrating global functions of the enlarged company 
and by streamlining regional and global headquarters. 
Once the WDF integration is completed and the new 
operating  business  model  is  fully  operational,  Dufry 
should  have  the  cost  leadership  in  travel  retail  and 
thus  gain  additional  strategic  flexibility  to  further 
 develop the company.

Integration of Nuance completed
The  Nuance  acquisition,  which  we  completed  in 
 September  2014,  has  helped  us  to  strengthen  our 
presence  in  Europe  with  locations  in  Switzerland, 
 Sweden, and Turkey, as well as in North America, and 
Asia. Thanks to this transaction, and including the new 
World  Duty  Free  operations,  we  are  now  present  in 
17 locations in Asia, which makes us the most inter-
national player in this important growth area. 

In the year under review, we have completed on time 
the integration of Nuance combining all Group, divi-
sional and operational functions and aligning business 
models by using best practices from both companies 
to adapt the related processes. A first contribution of 

13

1 Management ReportDUFRY ANNUAL REPORT 20152,200 Dufry is a real global player 

operating over 2,200 shops 
throughout all continents.

Nuance synergies to the consolidated EBITDA in the 
magnitude of CHF 34 million is already reflected the 
2015 full year results. The remaining CHF 36 million of 
synergies,  adding  up  to  the  CHF  70  million  we  had 
 announced, will be fully reflected in our results in 2016.

New Group Structure, Business Operating and 
Financial Model and Corporate Identity
The  acquisitions  of  Nuance  and  World  Duty  Free 
marked  the  start  of  a  new  development  phase  for 
 Dufry. To adapt the organization to its increased size, 
geographic spread and broader complexity as well as 
preparing it for future growth, we first implemented 
a  new  business  operating  model.  By  redefining  the 
 regional Divisions, the introduction of global functions 
and the elimination of a management level we will be 
able to simplify processes, increasing efficiency and 
speed.  The  new  organization  is  also   reflected  in  the 
Group Executive Committee – which includes exec-
utives  from  Nuance,  World  Duty  Free  and  Dufry. 
Moreover,  we  have  started  to  enhance  our  Finance 
 organization  to  align  with  the  requirements  of  the 
 enlarged Group. We have already introduced central-
ized finance functions to manage and coordinate the 
respective  activities  on  a  group-wide   basis,  and  we 
plan  to  expand  the  concept  of  Financial  Shared 
 Services Center to create efficiencies through scale 
and to bundle  expertise.

The full integration has considerable implications in-
ternally  and  externally.  Three  established  corporate 
cultures  and  well-recognized  duty-free  brands  need 
to  be  integrated  and  aligned.  Dufry’s  new  corporate 
logo  and  branding  strategy  provide  both  a  common 
starting point with respect to corporate culture and a 
new identity for all Group employees. Moreover, it is a 
consistent branding approach for the markets, allow-
ing to maintain the powerful commercial brands and 
to benefit from their recognition and positive image 

14

established with landlords and customers to drive fur-
ther growth. The existing portfolio of brands which are 
successfully  established  in  specific  regions,  such  as 
Hellenic Duty Free in Greece, or which represent spe-
cific commercial concepts, such as Hudson for travel 
convenience stores, will be continued to be used as lo-
cal retail brands. The same applies for the three main 
brands of our duty-free business Dufry, Nuance and 
World Duty Free.

In 2015 we started a 
new era for Dufry  
and the travel retail 
industry.

Operating performance driven by  
expansion and efficiencies
Organic growth is a key pillar of our strategy and we 
continued to work hard to drive growth in our business. 
Excluding sales to Brazilian and Russian travelers oper-
ating and business performance overall saw a positive 
development in the vast majority of our geographies 
and resulted in an organic growth for the year of 4.0 %. 
As to sales to Brazilians and Russians – which on a pro 
forma basis account for about 10 % of our sales in the 
combined group – the massive devaluation of their lo-
cal currencies had a significant impact on their pur-
chase power in US Dollar and Euro and consequently 
impacted our sales growth in selected locations. We 
therefore went through an important efficiency plan in 
our Russian and Brazilian operations, which was com-
pleted in the third quarter of 2015. Our local teams did 
a remarkable effort to re-size the structure of these 
operations resulting in savings of CHF 20 million, which 
will be fully reflected in the 2016 financials.

1 Management ReportDUFRY ANNUAL REPORT 2015ger  numbers  expected  to  increase  by  6 %.  Secondly, 
we will leverage and focus on capitalizing on our strong 
project pipeline and on the opportunities for new con-
cessions the market continues to provide – we have 
 already signed projects securing additional 19,000 m², 
of new retail space to be opened in 2016. Last but not 
least, we will benefit from our highly diversified geo-
graphic  footprint  and  the  large  locations  network, 
which considerably reduces the company’s exposure 
to external impacts, which are typically related to sin-
gle countries or regions.

Thank you
2015 was a truly remarkable and extraordinary year 
for Dufry. I would, above all, like to thank all the col-
leagues and teams around the world for their huge ef-
forts and their commitment to the company. In 2015, 
we  have  successfully  executed  important  projects 
and mastered some highly demanding challenges. We 
will remember this year as the yet most remarkable 
milestone in our development.

I  also  thank  our  suppliers,  landlords  and  business 
partners  for  their  continuous  support  in  an  intense 
year. We are absolutely confident that we have set the 
base for a mutually beneficial development and growth 
going forward. Finally, in the name of the senior man-
agement,  I  would  like  to  thank  the  members  of  our 
board of directors and our shareholders for their sup-
port,  trust  and  contribution  to  make  our  company 
WorldClass.Worldwide.

Best regards,

Julián Díaz González

Within our expansion activities we opened a total of 
189 new shops representing 18,700 m² of new retail 
space. In this context, we want to highlight the 7 brand 
and specialized shops in Switzerland; the major exten-
sions  and  refurbishments  in  Italy  and  Greece  and  
the six shops opened in Puerto Rico. Brazil saw the 
 successful  expansion  of  our  convenience  concept 
 Hudson,  which  accounts  for  12  shops  of  the  total 
26 stores opened in the country. Worth mentioning are 
also the 76 shops opened in the United States, which 
include 12 brand boutiques and 17 specialized shops, 
proving  that  the  US  market  has  strong  potential 
 beyond our successful Hudson concept.

To further accelerate organic growth, Dufry has also 
launched  a  wide  range  of  initiatives,  which  have 
shown strong results and which will be continued in 
2016.  The  most  important  ones  are  the  refurbish-
ment  plan  and  the  brands  plan,  which  have  both 
proven their capacity to generate additional sales. 
Furthermore,  we   piloted  a  variety  of  customer 
 oriented  activities,  such  as  the  loyalty  program  
Dufry Red or the VIP voucher, which will be further 
 expanded in 2016.

Additionally, we have also completed the setup of our 
world-wide  logistics  and  procurement  platform  by 
putting  into  service  our  distribution  center  in  Hong 
Kong, which will be serving the Asia-Pacific operations. 
Together  with  the  two  other  distribution  centers  in 
Latin America and Europe they are a key instrument 
to further improve our supply chain, to better manage 
inventory levels and product availability at the stores 
and to reduce lead times. The procurement and sup-
ply  chain  has  thus  become  a  true  global  function, 
which  will  allow  us  to  leverage  our  size  by  working 
closer with our suppliers and generating efficiencies.

Looking forward to a promising future
In 2016 we have great challenges to tackle. The clear 
priority will be the integration of WDF. We want to seize 
the opportunity to build the strongest team of travel 
retail experts and at the same time implement the new 
business operating model identifying efficiencies and 
creating  value  through  synergies.  Since  the  fourth 
quarter of 2015 we have developed a  specific  action 
plan for the integration and we have now started its 
execution, which our teams expect to be completed by 
mid 2017. 

From  a  market  perspective,  2016  started  again  with 
very volatile financial markets, thus reducing visibility. 
Nevertheless,  for  this  year,  the  drivers  of  additional 
growth will first be the positive global trends for travel 
retail, which will continue to provide growing passen-

15

1 Management ReportDUFRY ANNUAL REPORT 2015OUR ORGANIZATIONAL STRUCTURE – GROUP EXECUTIVE COMMITTEE
AS OF JANUARY 1, 2016

Chief Executive  
Officer

Julián Díaz  
González

Global Chief  
Operating Officer

Chief Financial  
Officer

Global Chief 
Corporate Officer

José Antonio Gea

Andreas Schneiter

Luis Marin

Global Resources  
Director

Jordi  
Martin-Consuegra

General  
Counsel

Pascal C. Duclos

SOUTHERN EUROPE 
AND AFRICA
Divisional Chief  
Executive Officer

UK, CENTRAL AND 
EASTERN EUROPE
Divisional Chief  
Executive Officer

ASIA, MIDDLE EAST  
AND AUSTRALIA
Divisional Chief  
Executive Officer

LATIN AMERICA
Divisional Chief  
Executive Officer

NORTH AMERICA
Divisional Chief  
Executive Officer

Pedro Castro

Eugenio Andrades 

Andrea Belardini

René Riedi

Joseph DiDomizio

BRAZIL AND  
BOLIVIA
General 
Manager

Gustavo Fagundes

16

1 Management ReportDUFRY ANNUAL REPORT 201517

BOARD OF  
DIRECTORS
MEMBERS

1

1  Juan Carlos Torres Carretero 
2  Andrés Holzer Neumann 
3  Jorge Born 
4  Xavier Bouton

3

4

2

18

1 Management ReportDUFRY ANNUAL REPORT 20155

7

9

5  James S. Cohen 
6  Julián Díaz González
7  José Lucas Ferreira de Melo
8  George Koutsolioutsos
9  Joaquín Moya-Angeler Cabrera

6

19

8

GROUP 
EXECUTIVE  
COMMITTEE
MEMBERS

2

1  Julián Díaz González
2  Andreas Schneiter
3  José Antonio Gea
4  Luis Marin
5  Pascal C. Duclos

4

5

1

3

20

1 Management ReportDUFRY ANNUAL REPORT 20156  Jordi Martin-Consuegra
7  Pedro Castro
8  Eugenio Andrades
9  Andrea Belardini
10 René Riedi
11  Joseph DiDomizio
12  Gustavo Magalhães Fagundes

7

9

11

6

10

8

12

21

1 Management Report
DUFRY ANNUAL REPORT 2015

DUFRY’S  
INVESTMENT 

CASE 24%24 % market 

share in  
airport retail

MARKET LEADER IN THE 
TRAVEL RETAIL INDUSTRY

Dufry’s market share is three times the  
size of its next competitor and reaches 24 % 
in airport retail

OFFERING AIRPORT 
AUTHORITIES 
UNIQUE ACCESS TO 
GLOBAL BRANDS

Dufry provides airports access to  
an extensive portfolio of global brands,  
while these benefit at the same time  
from a balanced shop network in mature  
and emerging markets

22

370 Over 370  

UNIQUE GLOBAL
FOOTPRINT

locations  
operated  
by Dufry  
world-wide

Average growth of 3 % for like-for-like and 
2 % for new concessions p.a. since 2006

Most active player in the consolidation of 
the industry with track-record of 16 % 
yearly average growth through acquisitions 
in the last 10 years

8 YEARS

LONG-TERM CONCES-
SION PORTFOLIO

8 years of remaining  
average concession  
life-time of highly  
diversified portfolio

High quality concession portfolio

Biggest concession represents about 6 %  
of turnover

Top 10 concessions represent less than  
25 % of turnover

4%4 % p.a. average global 

FAST GROWING
INDUSTRY

passenger growth expected  
for the next 5 years

Average growth of 4 % p.a. in coming years 
will by key driver for Dufry’s organic growth

Affluent customer base, with above average 
spending power

STRONG FREE 
CASH FLOW 
GENERATION

Strong capability of free cash flow conversion 
from EBITDA

SUBSTANTIAL
SYNERGIES  
TO BE DELIVERED  
IN 2016 – 2018

The acquisitions of Nuance and WDF are  
expected to generate synergies of CHF 175 M 
at the EBITDA level fully reached in 2018

Both transactions expected to be Cash EPS 
accretive in second year after the acquisition

23

OUR  
STRATEGY
PROFITABLE 
GROWTH 
AND GLOBAL 
FOOTPRINT

Dufry’s strategy is to grow profitably by operating its 
own shops in travel retail globally with a portfolio di-
versified by geographies, sectors and channels. Our 
operations cover both the duty-free and the duty-paid 
environments, benefiting from the large number of 
passengers travelling internationally and domestically. 

Through a combination of organic growth and acqui-
sitions, Dufry has become the undisputed leader in 
airport retail having a market share of 24 % globally.

Undisputed market 
leader with more than
2,200 shops in over
370 locations across 
63 countries.

Retail excellence for customers,  
landlords and suppliers
Travel  retail  is  a  fast  moving  and  growing  industry 
driven by ever changing customer expectations, which 
we address with a broad range of retail concepts and 
continuously develop and refine (see detailed descrip-
tions of the concepts on pages 28 through 37). 

We aim to offer retail solutions for landlords in ev-
ery  travel  location  be  it  airports,  seaports,  railway 
stations or border shops, in both duty-free and duty-
paid environments. 

Ultimately, the goal is always the same: we want to 
offer a memorable retail experience for our custom-
ers by combining the sense of place of any location 
with  the  international  appeal  that  any  travel  loca-

tions  has.  Hence,  we  ensure  that  our  shop  designs 
reflect  local  cultural  characteristics  and  have  an 
 individual appearance. 

In order to offer customers the right products, create 
the right retail concepts and provide an excellent ser-
vice, it is crucial to understand the customer and their 
buying habits. To best serve our customers,  Dufry has 
always set high priority on using business intelligence, 
analyzing customer profiles in all its activities. This in-
formation  is  the  basis  to  refine  concepts,  adapt  as-
sortments  and  to  structure  passenger  flows  with  a 
view to achieve two goals at the same time: providing 
customer  satisfaction  and  make  the  available  retail 
space more efficient to maximize sales. 

On top of Dufry’s well-known retail capabilities, the 
acquisitions of Nuance and World Duty Free contrib-
ute further to enhance our skills by combining the ex-
pertise and know-how  of  three  major players in the 
industry. This excellence in retail will be an important 
asset creating added value for Dufry. 

These skills and know-how are also beneficial for our 
landlords  and  our  suppliers  alike.  Landlords  benefit 
from  the  access  to  a  unique  portfolio  of  renowned 
global brands and Dufry’s capability to design loca-
tion specific retail areas offering great shopping ex-
perience  to  travelers  and  maximizing  revenues  for 
landlords through a variety of retail concepts. 

Global  brands  are  first  of  all  offered  a  seamless 
world-wide window-display to showcase their prod-
ucts  in  63  countries,  representing  a  well-balanced 
mix of over 370 locations in attractive emerging and 
mature markets. 

Secondly,  Dufry’s  brand  plan  opens  new  opportuni-
ties on how to increase sales performance, based on 

24

1 Management ReportDUFRY ANNUAL REPORT 2015brand-specific  analyses  of  improvement  potentials 
and customer buying habits, which are jointly devel-
oped with our retail experts.

Geographic diversification to maximize 
opportunities and mitigate risks
Geographic diversification is one of the most impor-
tant aspects of our strategy as it is the best way to 
benefit from the global opportunities provided by the 
ever  growing  number  of  travelers  worldwide,  a  key 
driver for growth of the travel retail industry. 

Geographic 
diversification  
is a key pillar  
of our strategy.

Dufry’s global footprint with operations on all conti-
nents  allows  us  to  better  and  quickly  evaluate  new 
projects wherever they arise, as we already have local 
teams almost everywhere. Having an own team on the 
ground  gives  us  a  clear  understanding  of  the  local 
market characteristics and to closely collaborate with 
landlords  and  other  local  business  partners  to  best 
develop new opportunities. 

Furthermore, Dufry is also the only true global travel 
retailer,  with  a  clear  organization  that  links  global 
headquarter and central functions with divisions and 
the countries where we operate. This setup grants us 
a substantial efficiency potential, as we can combine 
the  benefits  of  global  central  functions  and  global 
standardized  process  creating  economies  of  scale, 
while still keeping the proximity to the customer and 
landlords at local level.

Moreover,  being  geographically  diversified  consider-
ably mitigates risks generated by external impacts in 
single markets or regions. This risk mitigation effect is 
best illustrated by the share any individual operation 
has on the total Group. With the largest concession 
accounting for about 6 % of our business, and with the 
ten biggest ones representing less than 25 % of pro-
forma sales, Dufry has no significant exposure to sin-
gle operations. 

The defensive nature of our business is further en-
hanced  through  the  highly  variable  cost  structure, 
resulting in a solid and resilient business profile.

Priority on organic growth and focus on returns
In the ten years from 2006 to 2015 Dufry has grown with 
an average annual top line growth of 21 %, to which or-
ganic growth contributed 5 %, while acquisitions added 
16 %. While our basic strategy of profitable growth con-
tinues, organic growth will play a more important role 
going forward. Supported by the increase of passenger 
numbers – the most important driver of our business –, 
we will focus on increasing sales on a like-for-like basis 
through  the  implementation  of  attractive  shop  con-
cepts and new retail techniques. We also expect to grow 
through additional retail space, be it by expanding in 
 existing  locations  or  by  winning  new  concessions  in 
 further airports or new businesses.

Dufry currently generates 63 % of its revenues in duty-
free and 37 % in duty-paid operations and both sectors 
continue to offer growth opportunities.  Dufry tradition-
ally features a strong project pipeline, which has allowed 
us to increase retail space in different channels of both 
sectors. While the duty-free business at airports is ex-
pected to continue to be the largest and fastest grow-
ing part of our business, we do see additional potential 
by further developing airport duty-paid business or also 
in duty-free border shops, downtown duty-free as well 
as the cruise ship business in selected markets.

The duty-paid sector has a considerable development 
potential as well, since the expected growth of domes-
tic passengers is similar to the one for international 
travelers. Furthermore, this sector is still unexplored 
and even more fragmented than duty-free, thus offer-
ing attractive new expansion opportunities. 

Organic growth 
with increasing 
importance 
going forward.

One of our main initiatives is the international roll-out 
of our successful retail concepts, Hudson and Dufry 
Shopping, which today are implemented in specific re-
gions and which have the potential to be deployed on 
a world-wide scale. Hudson is a well-established con-
venience store concept that has been very successful 
in North America in the past 25 years and which we 
have  deployed  into  15  countries  so  far  since  2009. 
 Dufry Shopping is a duty-paid concept that offers a 
high quality assortment of international brands in an 
exclusive  setting,  similar  to  a  duty-free  travel  retail 
store, but in a duty-paid environment targeted to do-

25

1 Management ReportDUFRY ANNUAL REPORT 2015 
 
 
Our strategy is supported by strong and 
resilient industry fundamentals 
The travel retail industry has seen strong growth and 
has more than doubled its size in the past decade. The 
fundamental driver of this performance is the growth 
in  passenger  numbers,  which  has  been  showing  a 
steady increase year after year. Industry specialists 
expect this trend to continue, thus providing a resilient 
driver of growth for travel retail going forward.

As airports need to further develop their offering and 
optimize their revenue mix in order to attract airlines 
and passengers, the development of their commercial 
offering plays a crucial role. Dufry plays an important 
part in this trend as we hold the tools to maximize com-
mercial space revenues of our landlords, be it  airport 
operators or other facility owners. 

On the supplier side, structural growth of travel retail 
is a very attractive feature for global brands, which at-
tribute to travel retail an above average growth poten-
tial. Besides the pure commercial aspect of generating 
additional sales, the opportunity to present their brand 
products in a unique window display across the globe 
generates additional value to them. Thus, positioning 
themselves in the travel retail market is a priority for 
many brands, and they have extended their activities 
by providing special travel retail editions, and to use 
travel retail to present novelties, both of which add in 
turn to the attractiveness of the channel.

Overall, the travel retail industry will continue to see 
a  dynamic  development,  which  will  be  supported  by 
sustained growth of passengers, and developing inno-
vative commercial concepts with landlords and brands 
alike. Dufry’s ambition is twofold – capture the market 
growth and also reflect the industry leader position by 
excellence in execution and driving change in the way 
the travel retail industry operates.

mestic passengers. We pioneered Dufry Shopping in 
Brazil where we have achieved strong results and based 
on this positive experience, we are convinced that it 
can also be successful in other markets globally.

With respect to acquisitions, Dufry has been the in-
dustry’s most active consolidator. As a result, Dufry 
Group has become the largest travel retailer, not least 
because of the Nuance and WDF acquisitions done in 
the last two years. For these two acquisitions the goal 
is  the  same  as  to  previous  transactions  done  in  the 
past: create value for shareholders by improving the 
business and creating synergies. 

As  the  travel  retail  market  is  still  fairly  fragmented, 
acquisitions will remain a growth component of  Dufry’s 
strategy, albeit the contribution will be more moder-
ate going forward as potential targets are likely to be 
small or mid-sized businesses. We will continue to as-
sess potential targets with a focus on Asia and Middle 
East  or  bolt-on  acquisitions  that  complement  our 
presence in existing markets. 

For any of its growth opportunities, be it organic or 
acquisitions, Dufry applies a disciplined financial ap-
proach. We carefully analyze every project or signif-
icant investment with detailed projections and with a 
view on investment returns. This implies that not only 
the  original  investment  needs  to  be  carefully  as-
sessed but also the cost structure and profitability 
of the business once operational. This culture of fo-
cusing on returns and cost control has allowed us to 
grow  our  business  and  to  capture  opportunities  in 
many  different markets.

High free cash  
flow generation.

The combination of Dufry’s solid profitability and the 
low capital intensity results in our proven and strong 
capability  of  generating  free  cash  flows.  With  the 
current size of the Group and post the full integra-
tion of both acquisitions, we expect to be the most 
efficient travel retailer and our cash generation ca-
pability will be second to none in the industry. As a 
consequence, we expect to deleverage quickly, which 
will give us strategic flexibility in the future, to drive 
further growth and to return value to shareholders, 
who have been greatly supporting the company in the 
past years.

26

1 Management ReportDUFRY ANNUAL REPORT 2015 
GLOBAL PRESENCE

A full list of locations is available

on pages 62 and 63

LONG-TERM PASSENGER FORECAST
IN BILLIONS OF PASSENGERS

GLOBAL PASSENGERS 2015
BY REGION

14

12

10

8

6

4

2

0

27 % NORTH 
AMERICA

30 % EUROPE 

8 % LATIN  
AMERICA

28 % ASIA / 
PACIFIC

7 % MIDDLE EAST /
AFRICA

2015

2016

2017

2018

2021

2031

Source: ACI-DKMA

Source: ACI

27

1 Management ReportDUFRY ANNUAL REPORT 2015GENERAL TRAVEL 
RETAIL SHOPS

Dufry’s general travel retail shops carry a large selec-
tion of different items and cover a range of product 
categories, such as perfumes & cosmetics, food & con-
fectionary, wine & spirits, watches & jewelry, fashion & 
leather,  tobacco  goods,  souvenirs,  electronics  and 
other accessories. 

General  Travel  retail  shops  are  typically  located  in 
central areas with high passenger flow, mostly in air-
ports, but also in seaports and other locations. Both 
departure and arrival areas are fitted with this shop 
concept. As of December 31, 2015, Dufry operated 710 
shops under the General Travel Retail Concept. In the 
duty-free segment, these shops can be recognized by 
several  brand  names  such  as  Dufry,  Nuance,  World 
Duty Free, Hellenic Duty Free, Reg Staer and others.

2015 was an important year for the expansion and im-
provement  of  our  general  travel  retail  concept.  We 
have made important renovations in two of our most 
important operations: Milan Malpensa Airport, in Italy, 
and Athens Airport, in Greece. Our operations at Milan 
Malpensa, one of the first to receive our well known 
walk-through concept back in 2008, received a major 
uplift. The renovation brought to the location the most 
up-to-date trends in shop design, creating an evolving 
experience for passengers passing through the airport. 

In Athens, our retail space reached a whole new level 
with the implementation of the walk-through concept 
in the extra-Schengen departures area of the airport. 
Passengers are now immersed in a world of global lux-
ury brands on the way to the departing gates. In both 
cases the renovations resulted in a significant increase 
in  the  spend  per  passenger,  proving  once  more  the 
value creation of this initiatives.

28

29

30

DUFRY SHOPPING

We believe that domestic passengers deserve the same 
great product offering available nowadays mainly to 
international  passengers.  In  fact,  domestic  passen-
gers  account  for  the  majority  of  global  passengers, 
particularly  in  large  countries  such  as  China,  the 
United States and Brazil, where it can reach 90 % of 
the passenger flow.

With this thought in mind, Dufry created a new retail 
concept:  a  general  travel  retail  shop  for  domestic 
passengers, which offers a product range similar to a 
duty-free shop. Domestic passengers are presented 
with the same retail excellence they normally find in 
international terminals, with a great variety of prod-
ucts from the most prestigious brands combined with 
the best customer services.

The concept, operated under the identity  Dufry Shop-
ping, was first introduced in Brazil, in a pilot at Brasilia 
airport. Results from this 1,600 m² shop were very en-
couraging and we are ready to roll out the concept in 
other  locations  in  Brazil  and  internationally.  In  fact, 
 Dufry has recently been granted a new concession to 
operate a 1,300 m² Dufry Shopping at Rio de Janeiro 
International Airport, a project that is expected to be 
concluded  ahead  of  the  Olympic  Games,  starting  in 
August. We also plan for 2016 the opening of another 
1,000 m²  Dufry  Shopping  at  Viracopos  Airport  in 
São Paulo.

31

BRAND  
BOUTIQUES

Brand boutiques enhance the traveler’s retail experi-
ence and allow to create a comprehensive and exciting 
shopping mall environment. Dufry is a partner of choice 
for global brands to showcase their products in a sin-
gular  retail  space,  mirroring  the  image  of  the  high 
street shops of the respective brand. As of  December 31, 
2015, Dufry operated 220 Brand Boutiques. The brands 
Dufry represents include the world’s most prestigious 
luxury names like Burberry, Bally, Bvlgary, Carolina 
Herrera, Chopard, Coach, Desigual, Dunhill, Emporio 
Armani, Ermenegildo Zegna, Etro, GAP,  Hermès, Hugo 
Boss, Kiehl’s, Lacoste, L’Occitane, MAC, Marc O’Polo, 
MCM, Michael Kors, Montblanc, Pandora, Paul & Shark, 
Pinko, Polo Ralph Lauren, Salvatore  Ferragamo, Shang 
Hai Tang, Shang Xia, Superdry, Swarovski, Thomas Pink, 
Tommy Hilfiger, Tumi, Versace or Victoria’s Secret.

Depending on the specific location and traveler pro-
file, we design these shops as stand-alone boutiques 
or  integrate  them  as  a  shop-in-shop  concept  within 
our own general travel retail stores. Brand boutiques 
can be found in both duty-free or duty-paid areas.

In 2015, we opened 35 brand boutiques in all regions, 
representing over 3,245 m² of commercial space. About 
half of the openings were located in the United States, 
a market that continues to offer attractive opportuni-
ties in the segment. Other highlights are the opening 
of several GAP & Superdry shops at Spanish airports 
and the opening of three new shops at  Zurich Airport.

32

33

34

CONVENIENCE 
STORES

Operated under the name “Hudson”, these shops of-
fer a wide assortment of products ranging from soft 
drinks, confectionary, travel accessories, electronics, 
personal items or souvenirs to publications such as 
newspapers, magazines and books. As “The  Traveler’s 
Best Friend”, our ultimate goal is to provide passen-
gers with the best range or convenience items.

Hudson is a very flexible concept for Dufry, that is suc-
cessful at airports in both international and domestic 
areas, as well as in other channels such as railway sta-
tions and other transit locations.

Constantly adapting to customers needs, an important 
enhancement  to  the  concept  was  brought  to  life  in 
2013. Our goal was to create a more open, friendly and 
welcoming environment for travelers. We have accom-
plished this mission through whimsical, color-coded 
signage to attract customers’ attention to our four dis-
tinct selling areas: Media, Marketplace, Essentials and 
Destination. Greatly enhanced sales of healthy snacks, 
grab-and-go  foods,  authentic  souvenirs  and  a  wide 
range  of  electronics  gear  and  accessories  have  re-
sulted in rave reviews from customers and our land-
lords,  along  with  improved  revenue  for  the  airport 
wherever the new concept has been opened.

North America, from where the concept originates, is 
home  of  most  of  our  convenience  stores.  With  545 
stores, Dufry is the leader in the segment in the region. 

It  is  our  goal  to  develop  this  great  concept  interna-
tionally. The number of shops outside North America 
continued to grow in 2015, with the opening of 17 shops 
in Brazil, Italy and Russia, with 1,000 m² of retail space. 
As at year-end 2015, Hudson shops can be found in 
15 countries.

35

SPECIALIZED 
SHOPS / 
THEME STORES

Specialized stores and theme stores is a shop concept 
that offer products from a variety of different brands 
belonging to one specific product category. We use this 
concept often for products such as watches & jewelry, 
sunglasses, spirits, food or destination merchandise 
and in locations where we see a strong  potential for a 
shop to carry a broad product range  relating to only 
one specific theme. As of December 31, 2015, Dufry op-
erated 644 shops under the Specialized Shops / Theme 
Stores concept.

Examples  of  the  shop  concepts  names  include 
“ Colombian  Emeralds  International”,  a  dedicated 
watches  &  jewelry  format  used  in  the  Caribbean 
 market;  “Dufry  Do  Brasil”  for  local  Brazilian  goods; 
“Kids  Works”  with  its  wide  selection  of  toys,  dolls, 
games, books and apparel for children; or “Tech on the 
Go” focusing on the needs of the tech-oriented trav-
eler offering electronics and accessories. Further ex-
amples  are  “Sun  Catcher”  for  sunglasses;  “World  of 
Whiskies” for a selection of finest single malt or blend 
whiskies; “Master of Time” for luxury watches and jew-
elries; “Sound & Visions” for multi-brand electronics; 
“Temptation & time-box” for fashion watches and ac-
cessories  as  well  as  “Travel  Store”  for  luggage  and 
travel  aid  products  and  finally  “Atelier”,  a  women 
leather accessories store.

These  shops  can  be  located  in  airports,  seaports, 
 on-board cruise liners, as well as in hotels or down-
town locations.

36

37

BUSINESS 
OPERATING 
MODEL
GLOBAL 
APPROACH,
LOCAL 
EXECUTION

As  part  of  the  new  organization,  Dufry  has  also  re-
viewed its operational and management structure and 
defined a new business operating model based on three 
layers: Headquarters, Division and Country. The previ-
ous organizational level of the business unit has been 
eliminated  with  the  teams  being  reallocated  to  Divi-
sion or Country activities. The new organization allows 
 Dufry to respond faster across all levels, given the 
lighter structure. We aim to increase the coordination 
efficiency of the global, divisional and country teams. 
Furthermore, with standardized processes,  Dufry is 
able to create synergies throughout the whole organi-
zation and achieve consistent and even stronger com-
mercial and financial execution.

In order to extract the most from our size, we have 
created  Global  Functions  in  departments  such  as 
Procurement, Logistics, IT and Treasury. These teams 
are responsible for generating economies of scale on 
functions  that  can  be  executed  globally.  On  top  of 
generating  efficiencies,  our  global  teams  are  also 
 responsible  for  designing  policies  and  procedures  
for activities that are executed locally, ensuring the 
sharing of best practices across our organization.

In  our  new  structure  the  Divisions  hold  the  link  be-
tween Headquarters and Countries. They are also a 
major  source  of  efficiencies,  as  they  will  execute 
tasks that are not covered by the global teams but 
have potential for synergies.

Countries or locations are in turn the most important 
of the layers, as they hold the knowledge of the market 
and  relationship  with  landlords  and  customers.  Our 
 local teams concentrate on activities inherent to the 
single businesses, while responsible for implementing 
the processes and procedures previously  defined.

38

1 Management ReportDUFRY ANNUAL REPORT 2015BUSINESS OPERATING MODEL BASED ON THREE LAYERS
AS OF JANUARY 1, 2016

GROUP HEADQUARTERS

– 

– 

 Strong HQ to own and develop one unique commercial 
model with common processes and IT applications
 HQ to provide selected global services to divisions 
and / or countries

 GLOBAL FUNCTIONS

–  Global Procurement
–  Global Supply Chain
–  Global Customer Service
-  Global IT
-  Global Marketing
-  Global Treasury

DIVISIONS

–  Divisions to manage and supervise country execution
– 

 Committees to create full alignment and participation of 
Divisions on commercial and financial activities

COUNTRIES

–  Execute operations at local level
– 

 Secure actions to be aligned with the Business 
 Operating Model

BENEFITS AND ADDED VALUE

–  Unique commercial model
–  High standardization
–  Functional scale effects
–  Full long-term synergies across divisions
-  Local execution
-  Closer to customers

39

1 Management ReportDUFRY ANNUAL REPORT 2015NEW 
BRANDING
UNIQUE 
IDENTITY,
COMMON 
VALUES

The two transformational acquisitions of Nuance and 
World Duty Free have considerably changed the foot-
print of Dufry Group in the market and at internal level 
with the number of employees now reaching close to 
29,000  colleagues.  In  order  to  clearly  position  the 
“New  Dufry”  in  the  market  and  to  create  a  common 
new starting point for all employees of the Group, we 
have developed a new corporate identity and defined 
common corporate values.

The new Dufry logo incorporates our heritage  
and the travel retail business
The  new  Dufry  Logo  has  been  created  by  combining 
the cross of the Swiss national flag with the “D F” of 
Dufry and Duty-Free. At a first sight, the newly created 
icon  does  not  immediately  transmit  the  link  to  the 

travel  retail  business,  but  when  rotated  by  90°  the 
“shopping basket” becomes evident.

The new logo will be implemented step-by-step at shop 
level and in the different marketing and communication 
channels of our Group.

WorldClass.WorldWide. – an impactful  
claim for the industry leader
Our claim or slogan Worldclass.WorldWide. is short 
and impactful and refers to the two pillars of Dufry, 
which  make  us  unique  in  the  industry.  It  transmits 
a  charismatic  reason  of  pride  to  be  part  of  the  one 
company leading the industry, but also engages all em-
ployees in delivering world-class performance across 
all the companies’ activities.

+

→

Combining the 
cross of the  
Swiss national 
flag …

… with the letters  
“D F” of Dufry and  
Duty-Free …

… we obtain an inte- 
grated icon. When 
we rotate it by 90°,  
we obtain our new  
company symbol. 

Its shape is that  
of a shopping  
basket – which  
relates directly  
to our business.

40

1 Management ReportDUFRY ANNUAL REPORT 2015Established commercial brands under the umbrella  
of a strong new Dufry corporate identity
In order to establish a common corporate identity for 
all Dufry operations, while at the same time maintain-
ing the powerful commercial brands at local level and 
benefiting from their recognition and positive image 
established  with  landlords  and  customers,  we  have 
decided to create a new strong and fresh Dufry cor-
porate  brand  –  reflected  in  the  new  logo  –  and  to 
maintain  the  well-established  commercial  brands  in 
the stores.

Keeping the brands we love
The existing logos of our subsidiaries which are suc-
cessfully established in specific regions, such as for 
example Hellenic Duty Free in Greece or which repre-

sent specific commercial concepts, such as Hudson 
for our travel convenience stores, will be continued.

The  three  main  brands  of  our  traditional  duty-free 
business, Dufry, Nuance and World Duty Free will also 
be continued and used according to their recognition 
at  country  or  regional  level.  Going  forward,  we  will 
therefore assess with a case-by-case approach, which 
is the most suitable brand to be used for a specific 
project and implement it accordingly. This will allow 
us to benefit from positive local market perceptions 
of  the  existing  commercial  brands  and  to  success-
fully  drive  global  expansion  while  supporting  each 
individual local market.

Corporate Masterbrand
–  Core corporate brand defining corporate 

identity and corporate values

–  Owner of business operating model

Retail Concepts
–  Retail brands to be used on a project  
by project basis depending on their  
local / regional reputation

–  Maintain flexibility of offering  

customers a variety of concepts

41

1 Management ReportDUFRY ANNUAL REPORT 20151  Management Report
DUFRY ANNUAL REPORT 2015

SOUTHERN 
EUROPE  
AND AFRICA

PORTION OF PRO-FORMA TURNOVER 2015

KEY REPORTED DATA 2015

LATIN  
AMERICA

Number of shops

Sales area in m²

Employees in FTE

NORTH 
AMERICA 

 419

 103,763

 5,527

ASIA,  
MIDDLE EAST  
& AUSTRALIA

22 % SOUTHERN  
EUROPE 
& AFRICA

42

UK,  
CENTRAL 
& EASTERN  
EUROPE

Market leader in the world’s most  
important tourist destination
Dufry has traditionally been a key player in the world’s 
most important touristic region – the Mediterranean – 
with its operations in Greece, Italy and France, as well 
as several locations in North of Africa. With the newly 
integrated  operations  in  Spain,  including  important 
airports such as Madrid, Barcelona and the Canary 
 Islands,  as  well  as  the  Antalya  airport  serving  the 
 Turkish  tourist  destinations,  Dufry  has  considerably 
consolidated its presence in this key region. The new 
division with its headquarter in Madrid also includes all 
African operations in Cape Verde, Egypt, Algeria, Ghana, 
Ivory Coast, Kenya, Morocco and Nigeria. In total, the 
division comprises over 120 locations in 14 countries 
in Southern Europe and Africa. 

In 2015, the division saw major refurbishments in two 
important operations: Athens, Greece and Milan, Italy. 
At  Athens  Airport,  the  transformation  was  remark-
able, as we converted all our commercial space into a 
large walk-through duty-free shop, showcasing well-
known brands with special attention to typical Greek 
local  products.  In  Italy,  Milan  Malpensa  Airport  also 
experienced a revamp of its operations. Home of one 
of our first walk-though shops, our operations received 
a uplift, showcasing new trends in terms of shop de-
sign in a rich combination of multiple shop concepts 
in a single area.

43

ATHENSCASABLANCAFEZNICEGRANADABARCELONATHESSALONIKITOULOUSE VERONAKOSFLORENCEALICANTEGENOAHERAKLIONKRYSTALLOPIGILA PALMALANZAROTEMYKONOSROMENIKITURINJEREZIBIZAKALAMATAKARPATHOSCORFUBERGAMOACCRACALAISCHANIASANTIAGO DE COMPOSTELAMALTAMALAGAMARRAKECHMILANNAPLESTENERIFEFUERTEVENTURAMADRIDALGIERSMURCIAMYTILINIPIRAEUSSAMOSSANTORINILAS PALMAS DE GRAN CANARIASEVILLAKAYSERI BILBAOPROMACHONASANTALYARHODESPRAGUEVALENCIAPOINTE-À-PITREPALMA DE  MALLORCA1

2

1

ATHENS | ATHENS INTERNATIONAL AIRPORT
Located in the extra-Schengen departure area of  
the airport, Dufry offers the delights of Greek food  
in this newly designed shop.

2

MILAN | MILAN MALPENSA INTERNATIONAL AIRPORT
Several brand boutiques and specialized shops  
complement our rich and well developed retail space  
at this key Italian airport.

44

3

3

3

MILAN | MILAN MALPENSA INTERNATIONAL AIRPORT
One of the first walk-through concepts ever  
implemented in travel retail, the retail space at  
the airport saw a major renovation in one of  
the most important projects implemented in 2015.

45

1  Management Report
DUFRY ANNUAL REPORT 2015

UK,
CENTRAL 
AND  
EASTERN  
EUROPE

BASEL-MULHOUSE

ASTANA

EDINBURGH

BIRMINGHAM

CARDIFF

DUSSELDORF
STANSTED

JÖNKÖPING

LONDON

NORRKÖPING

GENEVA

BURGAS SUNDSVALL

YEREVAN

MANCHESTER

BELGRADE

SKELLEFTEÅ

STOCKHOLM UMEÅ 
ST PETERSBURG
KALMAR

SHERWOOD FOREST

MOSCOW
HAMBURG
ZURICH
GLASGOW

WHINFELL FOREST

ÖSTERSUND

VISBY

HELSINKI

WOBURN FOREST
SAINT PETER

VARNA

46

In 2015, the division saw a major comercial develop-
ment, including shop openings and most important the 
revamp of World Duty Free’s operations in Heathow, 
as well as 7 new shops opened at Zurich Airport. Other 
locations  such  as  Serbia,  Russia  and  Sweden  also 
 contemplated shop openings.

Building a strong position in key European markets
Through the acquisitions  of Nuance  and  World Duty 
Free, Dufry has considerably expanded its footprint in 
several  key  markets  of  Central  and  Eastern  Europe. 
The  new  operations  such  as  in  the  United  Kingdom, 
Switzerland, Sweden, Finland and Germany as well as 
Russia, Kazakhstan, Armenia, Serbia and Bulgaria per-
fectly extend Dufry’s footprint in Central and Eastern 
European  countries  and  create  a  strong  operational 
entity with a well-balanced portfolio operating in 60 
locations in 11 countries.

This division is headquartered in London and benefits 
from  a  broad  variety  of  customer  nationalities  from 
mature and emerging markets with both tourist and 
business travelers.

PORTION OF PRO-FORMA TURNOVER 2015

KEY REPORTED DATA 2015

LATIN  
AMERICA

Number of shops

Sales area in m²

Employees in FTE

NORTH 
AMERICA 

 294

 81,548

 5,551

ASIA,  
MIDDLE EAST  
& AUSTRALIA

SOUTHERN  
EUROPE  
& AFRICA

28 % UK,  
CENTRAL  
& EASTERN  
EUROPE

47

1

1

48

1

LONDON | LONDON HEATHROW AIRPORT
Our operations in the departure area of Terminal 5 offer 
travelers a first-class shopping experience with a walk-
through general travel retail shop and brand boutiques.

2

3

2

EDINBURGH | EDINBURGH AIRPORT
Fascinating shop-in-shop concept in the departure 
area of the airport, providing global brands with a unique 
window display opportunity.

3

EDINBURGH | EDINBURGH AIRPORT
The dedicated whisky bar in the center of the Wine  
& Spirits category helps drive penetration attracting 
travelers inside the shop.

49

1  Management Report
DUFRY ANNUAL REPORT 2015

ASIA,  
MIDDLE EAST 
AND  
AUSTRALIA

PORTION OF PRO-FORMA TURNOVER 2015

KEY REPORTED DATA 2015

LATIN  
AMERICA

Number of shops

Sales area in m²

Employees in FTE

NORTH 
AMERICA 

 130

 28,053

 2,474

10 % ASIA,  
MIDDLE EAST  
& AUSTRALIA

SOUTHERN  
EUROPE 
& AFRICA

50

UK,  
CENTRAL 
& EASTERN  
EUROPE

High priority region for growth  
with multi-channel potential 
Already today, Dufry is the most international player 
in the region with operations in 11 countries and 130 
shops.  The  strong  presence  of  Nuance  in  Asia  and 
World Duty Free’s operations in the Middle East, to-
gether with Dufry’s existing business provide the per-
fect platform to accelerate our expansion in this fast 
growing region.

International forecasts on passenger growth expect 
Asia to have the highest growth rates worldwide for 
both international and domestic passengers. Dufry’s 
portfolio of duty-paid and duty-free retail concepts is 
perfectly  tailored  to  offer  any  retail  needs  of  land-
lords.  The  Asian  markets  also  feature  the  probably 
most  diverse  range  of  channels,  where  duty-free  or 
duty-paid  shops  can  be  operated.  Be  it  traditional 
 airport  locations,  downtown  duty-free  shops,  the 
growing cruise ship business or border shops, they all 
offer substantial growth opportunities.

Finally, Dufry’s footprint has now reached the neces-
sary critical mass to set up a regional distribution cen-
ter. The new logistics setup will drive efficiency in the 
supply chain, improve lead times and reduce out-of-
stock situations for the whole division. The new  Dufry 
logistics center has become operational in early 2016 
in Hong Kong, where the division is  headquartered.

India, Hong Kong, Cambodia and Indonesia, to name a 
few countries, saw increases of the sales area either 
by shop openings or expansion of existing operations.

51

BUSANBANGALOREKUWAITHONG KONGCHENGDUBEIJINGAMMANCANBERRAHAMBANTOTASINGAPOREBALICOLOMBOMACAUMELBOURNESHANGHAISIEM REAPPHNOM PENHSHARJAHAQABAMUMBAIMARKA1

2

1

BANGALORE | BANGALORE AIRPORT
Specialized shop offering travelers a wide range of 
electronics and accessories, located at the departure 
area of the airport.

2

MACAU | THE ATRIUM
After a recent renovation, this downtown duty-free 
shop became a flagship operation for the further 
development of the concept in Asia.

52

3

3

3

HONG KONG | HONG KONG INTERNATIONAL AIRPORT
Several specialized and brand boutiques capturing  
the 68 million passengers that pass through the airport.

53

1  Management Report
DUFRY ANNUAL REPORT 2015

LATIN  
AMERICA

54

BRASILIAGUADALAJARALIMABUENOS AIRESMONTERREYRECIFESÃO PAULOSANTIAGO DE GUAYAQUILCORDOBAMENDOZABELO HORIZONTEPONCESAN JUANPUERTO VALLARTAREYNOSALA PAZMAZATLANNATALCAMPINASMANAGUAPORTO ALEGREBAHAMASANTIGUACANCUNCURAÇAOLA ROMANAPUERTO PLATABELÉMCURITIBAGRENADACOZUMELFORTALEZAFLORIANOPOLISLAREDOST LUCIAGRAND TURKPUNTA DEL ESTEJAMAICAGUASAULERIO DE JANEIROPROGRESOSAMANASANTIAGO DE CHILESANTO DOMINGOSALVADORACAPULCOSANTIAGOST MAARTENORANJESTADSALVADORBARBADOSMEXICO CITYMONTEVIDEOA long-lasting stronghold of  
Dufry’s global presence
The new Latin America division unifies all Central and 
Southern American as well as Caribbean operations of 
Dufry. By combining the existing Dufry operations and 
adding businesses in Chile and Peru from World Duty 
Free, the new reporting entity will further consolidate 
its traditionally strong position in this region.

The  division,  which  is  headquartered  in  Miami,  USA, 
features some of the most dynamic markets for travel 
retail globally. Altough being the division where Dufry 
has the largest market share, there are still several 
 opportunities  for  expansion,  including  alternative 
channels to airports.

In 2015, we expanded further our presence in Brazil, 
taking advantage of the challenging economic environ-
ment and opened a total of 2,000 m² across 26 shops 
ranging  from  all  retail  concepts.  Other  locations  in 
Latin America also expanded their operations, for ex-
ample in Puerto Rico, Dominican Republic, Mexico and 
Argentina, among others.

Furthermore, the convenience shop concept Hudson 
has  been  successfully  introduced  in  Brazil  with  the 
opening of 12 shops. This allows Dufry to even better 
capture  domestic  passengers  and  to  leverage  the 
 existing infrastructure.

PORTION OF PRO-FORMA TURNOVER 2015

KEY REPORTED DATA 2015

20 % LATIN  
AMERICA

Number of shops

Sales area in m²

Employees in FTE

NORTH 
AMERICA 

 391

 102,868

 6,833

ASIA,  
MIDDLE EAST  
& AUSTRALIA

SOUTHERN  
EUROPE  
& AFRICA

UK,  
CENTRAL  
& EASTERN  
EUROPE

55

1

1

56

1

SÃO PAULO | GUARULHOS INTERNATIONAL AIRPORT
The airport not only showcases the biggest duty-free 
shop in the world in a beautiful walk-through environment, 
but also brings together the most renowned brands in 
brand boutiques and specialized shops.

2

3

2

BRASILIA | BRASILIA INTERNATIONAL AIRPORT
Our sales teams are always ready to help travelers  
who pass by the first Dufry Shopping concept, located 
in the domestic area of the airport.

3

SAN JOSÉ DEL CABO | LOS CABOS
INTERNATIONAL AIRPORT
Tourists visiting this well-known Mexican destination 
are offered a vast array of duty-free products and  local 
products in this departure shop.

57

1  Management Report
DUFRY ANNUAL REPORT 2015

NORTH  
AMERICA

PORTION OF PRO-FORMA TURNOVER 2015

KEY REPORTED DATA 2015

LATIN  
AMERICA

Number of shops

Sales area in m²

Employees in FTE

20 % NORTH 
AMERICA 

 974

 92,709

 8,124

ASIA,  
MIDDLE EAST  
& AUSTRALIA

SOUTHERN  
EUROPE 
& AFRICA

58

UK,  
CENTRAL 
& EASTERN  
EUROPE

High opportunity potential in a resilient market 
In the past years, the  North  American travel  retail 
market has shown a stable growth performance and 
Dufry still has substantial potential to further develop 
the division through a variety of channels.

strong existing market position and vast network of 
convenience shops and seize further opportunities in 
duty-free and other concepts in duty-paid, such as 
brand boutiques and specialized shops.

The North American division, with headquarters in East 
Rutherford, New Jersey, is the original market of one 
of  our  most  successful  concepts,  Hudson.  We  cur-
rently operate 545 convenience shops in 75 locations 
in  the  United  States  and  Canada.  Altough  being  a 
 developed  market,  the  region  offers  tremendous 
 potential for further expansion, not only for Hudson, 
but  also  for  other  concepts.  We  aim  to  build  on  our 

In 2015, the Minneapolis St. Paul’s airport was added to 
the portfolio with a mix of convenience stores as well 
as duty-free and duty-paid retail spaces. Furthermore 
important stores were opened in Virginia, Las  Vegas 
and  Los  Angeles,  among  several  other  locations  all 
across North America. This division continues to be the 
most dynamic in terms of expansion adding a total of 
6,100 m² of gross retail space in 76 shops in 2015.

DENVER ATLANTIC CITY 
WASHINGTON

FORT LAUDERDALE

BIRMINGHAM 
DALLAS
HALIFAX 

BURLINGTON 

FRESNO

GREENVILLE-SPARTANBURG

GULFPORT

LAS VEGAS LOS ANGELES 

HOUSTON JACKSON 

HARRISBURG MOBILE OKALOOSA

MYRTLE 

MIAMI

NEWPORT

NORFOLK

NASHVILLE
NEW ORLEANS

NEWARK

OMAHA
MANCHESTER 

BOSTON

PHOENIX

NEW YORK

PITTSBURG RALEIGH

PHILADELPHIA

SAN DIEGO
ORLANDO
EDMONTON

RICHMOND ROANOKE

ROCHESTER

ST LOUIS SANTA ANA

ALBUQUERQUE

SEATTLE SAN JOSÉ SAN FRANCISCO
CLEVELANDTORONTO
VANCOUVER

ANCHORAGE
BALTIMORE
CALGARY

CHARLESTON 

59

CHICAGO1

1

60

1

LOS ANGELES | LOS ANGELES INTERNATIONAL AIRPORT
Dufry’s well-designed brand boutiques and  innovative 
 specialized shops at the airport are trend-setting  examples 
of the recent developments seen at American airports.

1

2

2

VANCOUVER | VANCOUVER INTERNATIONAL AIRPORT
The travelers’ best friend marks its presence at 
the air port with its fresh Hudson concept, providing 
 travelers with the best mix of convenience products  
in the industry.

61

OVER 370 LOCATIONS WORLDWIDE

SOUTHERN EUROPE  
AND AFRICA

Algeria
Algiers

Cape Verde
Sal
Santiago

Cote d’Ivoire
Abidjan

Czech Republic
Prague

Egypt
Borg El Arab

France
  Calais

Fort-de-France
Nice
Pointe-à-Pitre
Toulouse

Ghana
Accra

Greece
Aktio
Alexandroupoli
Anchialos
Araxos
Athens
Blue Galaxy
Blue Horizon
Blue Star I, II
Blue Star Delos
Blue Star Diagoras
Blue Star Naxos
Blue Star Paros
Chania
  Corfu

Doirani
Elyros
Evzonoi
Forza
Hellenic Spirit
Heraklion
  Igoumenitsa
Kafalonia
Kakavia
Kalamata
Karpathos
Kastanies
  Kastelorizo
  Katakolo
Kavala
Kipoi

  Kos

Kriti I Ship
Krystallopigi
Kydon Ship
Limnos
  Mertziani
  Mykonos
  Mytilini

62

Niki

  Olympic Champion
  Ormenio

Patmos

  Patras
  Piraeus

Promachonas

  Rhodes
Sagiada
  Samos
  Santorini

Superfast I, II, XI, XII

  Symi
  Thessaloniki

Zante

Italy
Bergamo
Genoa

  Milan Central
  Milan Linate
  Milan Malpensa

Naples
Roma Fiumicino
Turin
Verona

Kenya
Nairobi

Malta
  Malta

Morocco
Agadir
Casablanca
Dakhla
Essaouira
Fez

  Marrakech
Nador
  Oujda
Rabat
Tanger

Nigeria
Lagos

Spain
Alicante
Almeria
Asturias
Barcelona
Bilbao
Fuerteventura
Gerona
Granada
Ibiza
Jerez
La Coruna
La Palma (SPC)
Lanzarote
Las Palmas de  
Gran Canaria (LPA)

  Madrid
  Mahon
  Malaga
  Murcia

Palma de Mallorca (PMI)

Reus
Santander
Santiago de
Compostela
Sevilla
Tenerife Norte
Tenerife Sur
Valencia

Turkey
Antalya
Kayseri
Kutahya

UK, CENTRAL AND  
EASTERN EUROPE

Armenia
Yerevan

Bulgaria
Burgas
Varna

Finland
Helsinki

Germany
Dusseldorf
Hamburg

Jersey
Saint Peter

Kazakhstan
Astana

Russia

United Kingdom
Aberdeen
Belfast
Birmingham
Bournemouth
Bristol
Cardiff
Doncaster
East Midlands
Edinburgh
Elvedon Forest
Center Parks
Exeter

  Folkestone

Glasgow Airport
Glasgow Prestwick
Kirmington
Leeds
Liverpool
London Gatwick
London Heathrow
London Luton
Longleat Forest
Center Parks

  Manchester

Newcastle
Sherwood Forest 
Center Parks
Southampton
Stansted

  Whinfell Forest
Center Parks

  Windsor 
  Woburn Forest

Center Parks

  Moscow Domodedovo
  Moscow Sheremetyevo
St Petersburg Pulkovo

ASIA, MIDDLE EAST  
AND AUSTRALIA

Serbia
Belgrade

Sweden
Jönköping
Kalmar
Karlstad
Landvetter
Luleå
Norrköping
  Östersund
Skellefteå
Stockholm Arlanda
Stockholm Bromma
Sturup
Sundsvall
Umeå
Visby

Switzerland
Basel-Mulhouse
Geneva
Samnaun
Zurich

Australia
Canberra

  Melbourne

Cambodia
Phnom Penh
Siem Reap

China
Beijing
Chengdu
Hong Kong

  Macau 

Shanghai

India
Bangalore

  Mumbai

Indonesia
Bali

Jordan
Amman
Aqaba
  Marka

1 Management ReportDUFRY ANNUAL REPORT 2015 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Kuwait
Kuwait City

Singapore
Changi

South Korea
Busan

Sri Lanka
Colombo
Hambantota

United Arab Emirates
Sharjah

Dominican Republic

  La Romana

Puerto Plata
Samana
Santiago
Santo Domingo

Ecuador
Santiago de Guayaquil

Grenada
  Grenada

Honduras

  Roatan

Jamaica
  Jamaica

Cruise Ships
Dawn
Escape
Gem
Jade
Jewel
Pearl
Sky
Spirit
Star
Sun

NORTH AMERICA

LATIN AMERICA

  Montego Bay

Antigua
  Antigua

Argentina
Bariloche
Buenos Aires
Buenos Aires Ezeiza
Cordoba
  Mendoza

Aruba
  Oranjestad

Bahamas
  Bahamas
Freeport

Barbados
  Barbados

Bolivia
La Paz
Santa Cruz

Brazil
Belém
Belo Horizonte
Brasilia
Campinas
Curitiba
Florianopolis
Fortaleza
Goiania
Natal
Porto Alegre
Recife
Rio de Janeiro
Rio de Janeiro Galeão
Rio de Janeiro  
Santos Dumont
Salvador
São Paulo Congonhas
São Paulo Guarulhos
Vitoria

Chile
Santiago de Chile

Curaçao
  Willemstad

Mexico
Acapulco
Cancun
  Cozumel

Guadalajara
Guanajuato
Ixtapa
Laredo
Los Cabos

  Mazatlan
  Mexico City
  Monterrey

Progreso
Puerto Vallarta
Reynosa
San José del Cabo

Netherlands
Bonaire

Nicaragua
El Espino
Guasaule
  Managua

Peñas Blancas

Peru
Lima

Puerto Rico
Ponce
San Juan

St Kitts & Nevis

  St Kitts

St Lucia
  St Lucia

St Maarten
St Maarten

Trinidad & Tobago
Port of Spain

Turks & Caicos Islands

  Grand Turk

Turks & Caicos Islands

Uruguay
  Montevideo

Punta del Este

Canada
Calgary
Edmonton
Halifax
Toronto
Vancouver

USA
Albuquerque
Anchorage
Atlanta
Atlantic City
Baltimore-Washington
Birmingham
Boston
Burbank
Burlington
Charleston
Chicago
Chicago Midway
Chicago O'Hare
Cincinnati
Cleveland
Corpus Christi
Dallas Fort Worth
Dallas Love Field
Denver
Detroit
Fort Lauderdale
Hollywood
Fresno
Grand Rapids
Greater Rochester
Greenville-Spartanburg
Gulfport-Biloxi
Harrisburg
Houston 
Houston George Bush
Houston William
P. Hobby
Jackson
Santa Ana
Las Vegas
Little Rock
Los Angeles
Lubbock

  Manchester Boston
  Miami
  Minneapolis
  Mobile Bates Field

  Myrtle Beach
Nashville
New Orleans
New York City
New York JFK
New York LaGuardia
Newark
Newark Liberty
Newport News  
Williamsburg
Norfolk
  Oakland
  Okaloosa
  Omaha
  Ontario
  Orlando
  Orlando Sanford
Philadelphia
Phoenix
Pittsburgh
Portland
Raleigh
Richmond
Roanoke
Salt Lake City
San Antonio
San Diego
San Francisco
San José
Seattle
St Louis
Stewart Newburgh
Tampa

  Washington DC
  Washington Dulles

CHANNELS

  Airports

 Border, Downtown & 
Hotel Shops

  Railway Stations & Other
  Cruise Liners & Ferries
  Seaports

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CUSTOMERS
DELIGHTED BY 
A THRILLING 
SHOPPING 
EXPERIENCE

Dufry – Part of your travel experience
Traveling is one of the most enjoyable experiences and 
we are thrilled to be part of your adventure! Our pri-
mary goal is to provide travelers with the best shop-
ping experience during their journey. With a presence 
in  over  370  locations  in  63  countries  all  around  the 
world, Dufry will most likely be part of your next trip!

Dufry is the world’s biggest retailer specialized in travel 
locations. This gives us a unique understanding of trav-
elers’ needs. From a simple bottle of water to a sophis-
ticated fashion accessory, Dufry is there with the best 
shops, the most prestigious brands and most impor-
tantly, the best customer service to make  traveling a 
pleasant and memorable experience.

True global customer service
Customer service is a key priority for Dufry and our 
efforts  to  better  attend  our  clients  go  beyond  our 
shops.  At  our  website,  dufry.com,  the  travel  experi-
ence starts even before a trip, with travel tips for over 
50 destinations, including tourist attractions, accom-
modation and shopping locations.

We also offer the convenience of a pre-order system 
through our website. It allows customers to select their 
favorite products and collect them directly at our shops 
once  they  travel.  Our  pre-order  service  is  currently 
available in Argentina, Brazil, Greece, India,  Russia as 
well as in Uruguay, Sweden and Switzerland.

Full customer satisfaction is of upmost importance to 
us. For this reason we operate a unique and truly global 
30 days replacement or refund guarantee. When shop-
ping at Dufry, customers are assured they will have full 
support, whenever and wherever they made their pur-
chase. Our representatives can be reached online, by 
email or by phone, in several languages.

64

Dufry Red
At  Dufry  shops  travelers  experience  the  best  cus-
tomer service in travel retail, but this doesn’t stop us 
from  doing  more.  Dufry  Red  is  the  Group’s  first  ap-
proach to a loyalty program, which had its first pilot 
launched in Brazil in 2014. After its successful start, 
the program has also been rolled out in Switzerland 
and is expected to be launched in Spain and Sweden in 
the  first  half  of  2016.  The  program  offers  exclusive 
 advantages for its participants such as discounts and 
 exclusive gifts.

Awards that confirm our retail excellence
In 2015 as in previous years, Dufry was recognized as 
a leading travel retailer, providing cutting edge retail 
concepts. Several operations saw their efforts recog-
nized, such as in Canada, where we received the “Best 
Canadian Airport Duty Free Company” award from the 
Frontier  Duty  Free  Association.  In  the  Caribbean, 
 Colombian Emeralds won the prize “JIS Retailer of the 
Year  Award”,  for  its  Galleria  Lounge  located  in  the 
 Miami Beach Convention Center. Among many others, 
Hudson has also received the “OYA Top Award in Cus-
tomer Service Excellence”, by the Customer Service 
Experts (CSE) together with Miami Airport.

World Dufry Free, which joined the Group in 2015, is 
also  recognized  as  a  top  travel  retailer.  Among  the 
awards  received  in  2015,  is  the  “Best  Marketing  of 
 Sunglasses”,  for  the  activities  developed  in  several 
 Spanish Airports in summer and the first ever “Haba-
nos  Specialist” accreditation granted by Habanos S.A. 
for the high quality features of the stores, as well as 
the world-class service, extensive product knowledge 
and  specialist  advice  that  customers  receive  from 
World Duty Free’s expert staff.

1 Management ReportDUFRY ANNUAL REPORT 2015MORE THAN

50,000

items are available  
in our portfolio  
that our customers  
can choose from 

NET SALES BY PRODUCT CATEGORY 2015

5 % TOYS, SOUVENIRS 
AND OTHER GOODS

31 % PERFUMES &  
COSMETICS

3 % LITERATURE &  
PUBLICATIONS

4 % ELECTRONICS

7 % FASHION, 
LEATHER & 
BAGGAGE

7 % WATCHES,
JEWELRY &  
ACCESSORIES

11 % TOBACCO  
GOODS

15 % WINE &  
SPIRITS 

17 % FOOD, 
 CONFECTIONERY  
& CATERING

30 DAYS

replacement or refund  
guarantee offered by 
 Dufry is unique in the 
travel retail industry

65

SUPPLIERS
TRUST DUFRY

Dufry offers suppliers the largest network of travel re-
tail locations with over 370 locations and the oppor-
tunity to benefit from the growing customer potential 
generated by the constantly increasing passenger num-
bers on a world-wide scale. In 2015, close to one  billion 
passengers passed in front of our shops, making Dufry 
the perfect window display for global brands.

Partnering with suppliers to increase sales
Travel  retail  is  one  of  the  most  important  channels 
for global brands. It is one of the retail formats which 
provides the fastest growth profile, given the nature 
of   increasing  passenger  numbers,  and  it  is  also  the 
channel  that  concentrates  the  most  affluent  con-
sumer groups of society – the ones who can afford 
to travel.

Dufry as the largest company in the industry plays an 
important part in this process, not only due to our 24 % 
market  share  in  airport  retail,  but  most  importantly 
due to our global reach of operations, spanning more 
than 370 locations in 63 countries. This presence cre-
ates a unique window display available for global brands 
to market, promote and sell their products. For sup-
pliers, Dufry is the one-stop shop in travel retail, as 
they benefit from our scale to access this fast grow-
ing industry and market.

New performance levels with individual Brand Plans
The Brand Plan is an innovative way of engaging with 
suppliers, offering a complete new dimension of ini-
tiatives for achieving common goals. The plan com-
prises a deep analysis of medium-term initiatives for 
the  development  of  certain  brands  in  our  business. 
Once set, the strategy will be implemented by Dufry 
with a close evaluation of the results achieved. The 
plan  creates  a  win-win  situation  whereby  suppliers 
can  implement  their  strategy  inside  our  shop  on  a 
longer horizon and Dufry is compensated by achiev-

66

ing the targets defined in the plan. Currently Dufry 
has developed brand plans with its most important 
global brands.

Suppliers benefit from Dufry’s  
centralized purchasing and logistics
The  world-wide  footprint  and  the  centralization  of 
global functions generating efficiencies are two core 
elements of Dufry’s business model. Our suppliers also 
benefit from the centralization of certain functions, es-
pecially procurement and logistics, which brings more 
operational efficiencies from the entire supply chain, 
by  offering  higher  service  levels  for   suppliers  and 
 customers alike.

Dufry’s Brand  
Plan generates 
value for 
brand partners 
and Dufry.

The centralization of our procurement functions allows 
our Global Category Managers to coordinate the ma-
jor activities centrally, thus facilitating the inter actions 
with suppliers. The definition of the Brand Plan as well 
as other contractual parameters are largely coordi-
nated centrally. This also includes the ordering process 
itself, where Dufry transmits one consolidated order 
to suppliers, after having internally aggregated the or-
ders of the individual locations. An approach that con-
siderably  simplifies  the  order  process  and  reduces 
costs  overall.

A  similar  concept,  which  generates  additional  effi-
ciencies for both partners, is applied to logistics. In 
order to support our activities in 63 countries and still 
benefit  from  being  a  single  group,  Dufry  has  set  up 
three distribution centers: One in Uruguay attending 
the Americas, one in Switzerland serving Europe (ex-
cluding  Spain  and  the  UK),  North  of  Africa  and  the 
Middle  East,  as  well  as  one  in  Hong  Kong  supplying 
Asia and the Pacific region. Suppliers can thus effi-
ciently  ship  larger  units  to  single  Dufry  distribution 
centers,  while  Dufry  can  better  manage  individual 
shop  supply,  ensuring  improved  product  availability 
for customers and thus ultimately improving sales.

1 Management ReportDUFRY ANNUAL REPORT 2015BRAND UNIVERSE

1,000

Dufry works with over  
1,000 of the most renowned 
global and local brands.

67

1 Management ReportDUFRY ANNUAL REPORT 2015 
AIRPORT  
AUTHORITIES &  
LANDLORDS
CAPITALIZING
ON STRONG 
REVENUE 
GENERATION

With the acquisition of Nuance and World Duty Free, 
Dufry has become by far the world’s largest airport 
retailer with a market share of 24 % in airport travel 
retail, thus combining the retail know-how and expe-
rience  of  three  major  industry  players  and  putting 
them  at  the  service  of  airport  authorities  and  land-
lords across the globe. Dufry’s portfolio of over 2,200 
shops in 63 countries includes airports, seaports, rail-
way stations, downtown areas, border crossings, cruise 
liners, hotels and other locations.

Strong partnerships and common  
goals with facility owners
Dufry  has  traditionally  been  partnering  with  land-
lords of larger and smaller airports in emerging and 
developed  markets,  providing  the  same  level  of  ex-
pertise on how to best develop retail space in order 
to maximize revenues, independently from the size of 
a given project. We always try to develop a partner-
ship approach with common goals with the landlord, 
which has proven to be a successful working relation-
ship  for  the  airport  operator  and  for  Dufry  alike. 
 Examples of such successful cooperation are the de-
velopments  realized  over  time  at  the  airports  of 
 Milan, Athens, Phnom Penh, Siem Reap, São Paulo, 
Brasilia,  London  Heathrow  and  many  others,  where 
the  design  of  passenger  flows,  retail  space  exten-
sions and shop refurbishments have considerably in-
creased sales growth. 

retail environments that fit travelers’ expectations in 
any given location. Following this approach, we create 
win-win partnerships as landlords benefit by maximiz-
ing their commercial revenues and by increasing the 
overall attractiveness of their facilities. At the same 
time we foster our reputation as an innovative and re-
liable designer and operator of retail space, which we 
have built over many years. 

Customized shop concepts with local touch
Every  airport  deserves  a  unique  retail  environment 
that combines local traditions and cultural aspects, 
while  acting  as  window  display  for  global  products. 
With  its  world-wide  footprint,  Dufry  knows  how  to 
perfectly  match  customized  shop  design  with  effi-
cient  retail  concepts  to  best  serve  travelers’  needs 
and to generate value for landlords. For this purpose, 
Dufry  features  an  extensive  portfolio  of  shop  con-
cepts  for  duty-free  and  duty-paid  environments, 
which  allow  tailoring  available  retail  space  to  the 
 individual needs of any given airport – be it a smaller 
 airport or  major hubs.

Broad concession
portfolio covering
around 410,000 m².

Offering landlords the largest industry experience
Dufry shares a common goal with the facility owners, 
which  is  to  maximize  returns  on  the  available  space 
and to create an innovative and attractive shopping 
experience  for  the  traveler.  Since  for  any  traveler 
shopping is about fun, pleasure, convenience and feel-
ing comfortable within the shops, we constantly re-
search customer behavior and provide landlords with 
our global experience in order to create customized 

First-class and broadly diversified  
concession portfolio
Over  the  years,  Dufry  has  consistently  built  a  high 
quality and diversified concession portfolio. In 2015, 
the group added over 133,000 m² of net retail space 
to  the  existing  portfolio  through  the  acquisition  of 
World  Duty  Free.  Further  18,700 m²  were  opened 
through new concessions such as in several locations 
in  the  United  States,  Brazil  and  Europe  and  through 

68

1 Management ReportDUFRY ANNUAL REPORT 2015Getting attractive new concessions
There are different ways to enhance the concession 
portfolio:  They  can  be  won  in  a  tender  process  or 
 negotiated directly with airport authorities, be struc-
tured as joint ventures with the airport operator or be 
bought through acquisitions. Dufry has a clear policy 
whenever looking at expanding the concession port-
folio: We will analyze the opportunity, with concession 
fee levels and duration of the contract being key fac-
tors. We will also factor in the investments required 
for the project and assess the development potential 
of the location from retail as well as travel perspec-
tives. Through a strict evaluation of these criteria and 
our discipline to focus on returns, we ensure that our 
concession portfolio remains of the highest quality 
and that each concession offers attractive returns 
for our Group.

important expansions such as at Milan Malpensa and 
Athens airports. At December 31, 2015, the entire con-
cession portfolio of the group included retail space of 
around 410,000 m².

A major effect of the World Duty Free acquisition and 
our own new concessions was the additional diversifi-
cation of the overall concession portfolio during 2015. 
From a risk management perspective, the exposure to 
any single concession has been reduced significantly, 
with the largest concession representing about 6 % of 
pro-forma turnover in 2015, and the biggest 10 con-
cessions representing less than 25 %.

Our concession portfolio also includes a large num-
ber  of  long-term  contracts  with  durations  of  ten  or 
more years. For example, our operations at Milan air-
ports in Italy have concession contracts until 2041 and 
our  operations  in  Greece  are  based  on  a  duty-free 
 license until 2048. Other long-term contracts include 
airports in the United Kingdom, Sharjah, Puerto Rico, 
 Dominican Republic, Brazil and Argentina, to name a 
few. The overall average consolidated contract dura-
tion  is  8  years.  Approximately  20 %  of  the  portfolio 
have a remaining life-time of two years; close to a third 
have a duration of three to five years, while another 
20 % have a life-time of between six and nine years, and 
the remaining third of the concessions has a duration 
of ten years or more. 

On  average,  Dufry  renews  every  year  existing  con-
tracts that generate between 8 % to 10 % of our sales, 
and we add new contracts every year. In 2015, 2.4 % of 
sales growth were related to new concessions.

NET SALES BY CHANNEL 2015

4 % RAILWAY  
STATIONS, OTHER

4 % BORDER, 
DOWNTOWN,  
HOTEL SHOPS

2 % CRUISE 
LINERS, 
SEAPORTS

90 % AIRPORTS

69

1 Management ReportDUFRY ANNUAL REPORT 2015INVESTORS
PARTICIPATING
IN A GROWING
INDUSTRY

Dufry’s long-term strategy of profitable growth and 
its  clear  focus  on  returns  and  cash  generation  are 
 designed to create sustainable value for shareholders 
and bondholders.

Reaching new levels with a market  
capitalization of CHF 6.5 billion 
Over  the  past  year  Dufry  has  seen  an  increasing 
 importance  of  the  company  in  the  market.  With  a 
 market capitalization of CHF 6.5 million, Dufry has en-
tered the radar of new investors. This is evidenced by 
our  inclusion  in  the  Swiss  Leader  Index  (SLI)  at  the 
Swiss stock exchange as of March 21, 2016. Dufry is 
now among the 30 biggest publicly listed companies 
in  Switzerland.

Our size isn’t the only factor that attracted new inves-
tors to the equity story. The strong fundamentals of 
the travel retail industry are also a strong argument 
for investing in Dufry. Combined with our track record 
and the increasingly lower risk profile, due to our con-
stant geographical diversification, this altogether cre-
ates attractive factors to the Dufry case.

The acquisitions of Nuance and World Duty Free
Dufry financed the Nuance acquisition through a mix 
of debt and equity. On the debt side, Dufry launched 
senior notes in the amount of EUR 500 million, which 
expire in 2022 with a coupon of 4.5 %. On the equity 
side the transaction was financed by an equity  increase 
of CHF 810 million, complemented by the launch of 
Mandatory Convertible Notes of CHF 275 million in 
 aggregate, which have been converted into shares in 
late 2015.

issuance of EUR 700 million, expiring in 2023 with a 
coupon of 4.5 %. Dufry has also performed a capital in-
crease of CHF 2.2 billion, which was partially supported 
by the investors GIC (the Sovereign Wealth Fund for 
the  Government  of  Singapore),  Qatar   Investment 
 Authority and Temasek Holdings (Private)  Limited, each 
concluding  the  process  with  holdings  of  4.1 %  of 
 Dufry’s shares.

Market capitalization 
of CHF 6.5 billion.

Diversified shareholder base
In addition to the continuous commitment of our long-
term anchor shareholders’ group which holds 22.4 % 
of our share capital at year-end 2015, Dufry has been 
able  to  secure  strong  support  for  its  strategy  from 
 investors worldwide.

At year-end 2015, the free float of our shares stood  
at  77.6 %,  translating  into  nominal  free  float  of  over 
CHF 5.0 billion (CHF 3.8 billion at year-end 2014). The 
largest  amounts  of  shares  are  currently  held  by  the 
following nationalities: UK, US, Switzerland, Singapore, 
Qatar and Brazil.

Important investors 
added to the 
shareholder base.

A similar format was implemented on the World Duty 
Free acquisition. Dufry financed the acquisition par-
tially through debt, with the structuring of a new bank 
facility of EUR 800 million expiring in 2019 and a bond 

Dufry’s share price started the year 2015 at CHF 149.20 
and fluctuated between a high of CHF 151.30 and a low 
of CHF 111.00. After the share price low at the end of 
September  2015,  the  shares  recovered  to  close  at 

70

1 Management ReportDUFRY ANNUAL REPORT 201578%

free float of our 
shares at  
year-end 2015 

DAILY AVERAGE VOLUME 
MILLIONS OF CHF

25.2

24.9

25.1

27

24

21

18

15

12

9

6

3

0

15.6

11.3

2011

2012

2013

2014

2015

Note: Since April 2011 including trading volumes of  Dufry AG BDR

SHAREHOLDER STRUCTURE 
AT DECEMBER 31, 2015

51.2 % OTHER  
SHAREHOLDERS

22.4 % GROUP  
OF SHARE HOLDERS  
LED BY TRAVEL  
RETAIL INVEST- 
MENTS SCA 

8.6 % TEMASEK 
HOLDINGS

7.8 % GOVERN- 
MENT OF  
SINGAPORE

6.9 % STATE OF QATAR

3.1 % BLACKROCK, INC.

71

DUFRY AG SHARE PRICE AND TRADING VOLUME
SHARE PRICE 
IN CHF 

TRADING VOLUME
MILLIONS OF CHF

200

180

160

140

120

100

80

60

40

20

0

300

270

240

210

180

150

120

90

60

30

0

Q1/12

Q2/12

Q3/12

Q4/12

Q1/13

Q2/13

Q3/13

Q4/13

Q1/14

Q2/14

Q3/14

Q4/14

Q1/15

Q2/15

Q3/15

Q4/15

  Dufry 

  SPI 

  Volume 

  Source: Bloomberg 

  Note: SPI Index has been rebased to  Dufry’s share price

MARKET CAPITALIZATION AND FREE FLOAT
BILLIONS OF CHF

8

7

6

5

4

3

2

1

0

72

6.5

4.8

5.3

5.1

3.5

2.7

3.8

3.8

2.3

1.7

2011

2012

2013

2014

2015

  Free Float 

  Average Market Capitalization

1 Management ReportDUFRY ANNUAL REPORT 2015 
 
 
 
 
 
 
 
CHF 120.00 by year-end 2015. Our market capitalization 
reached CHF 6.5 billion at the end of 2015, compared 
with CHF 5.3 billion at the end of 2014.

Strong fundamentals – solidity for bond holders
Dufry  has  a  well-established  presence  in  the  senior 
notes market. Since the first launch in 2012, this has 
been an important source of financing for the com-
pany.  Dufry’s  strong  cash  flow  generation  and  solid 
balance  sheet  are  characteristics  welcomed  by  the 
fixed income market. 

With  bank  credit  facilities  for  a  total  amount  of 
CHF  2,430  million  maturing  in  2019  (denominated  in 
USD, CHF and EUR); the existing USD 500 million 5.5 % 
Senior Notes maturing in October 2020; the EUR 500 
million 4.5 % Senior Notes maturing in July 2022 and 
the  EUR  700  million  4.5 %  Senior  Notes  maturing  in 
August  2023,  Dufry  has  a  well-balanced  financing 
structure  with  a  net  debt / adjusted  EBITDA  ratio  of 
3.92 times as at December 31, 2015. All maturity dates 
of the financial debt are spread across a time horizon 
between 2019 and 2023.

Dufry’s Senior Notes are currently rated by Standard 
& Poors (BB), Fitch (BB-) and Moody’s (Ba3).

Committed to a fair and comprehensive  
market communication
As the world’s leading travel retailer, we aim to present 
our investment story and market opportunities by pro-
viding transparent and consistent up-to-date informa-
tion  to  all  our  stakeholders.  We  pursue  a  constant, 
open dialogue with investors, analysts and the media 
through  direct  phone  and  email  exchanges,  regular 
roadshows and one-to-one meetings.

We communicate our financial performance quarterly, 
which senior management discusses with the financial 
and media communities through press and analysts 
conferences, conference calls and webcasts. All price-
sensitive information, whenever it occurs during the 
year, is published through ad hoc press releases avail-
able to everyone. As part of our 2015 Investor Relations 
activities, senior management and the investor rela-
tions team devoted 41 days to meet investors directly 
through  roadshows  in  Europe,  North  and  South 
 America, during which we held over 800 one-to-one or 
group meetings with investors, and we further pre-
sented at several large broker conferences in Switzer-
land, France, United States, United Kingdom and  Brazil.

For  contact  details  of  our  Investor  Relations  team, 
 located in Switzerland and Brazil, please see page 247 
of this Annual Report.

73

1 Management ReportDUFRY ANNUAL REPORT 2015 
SUSTAINABILITY 
REPORT
STRONG
COMMITMENT TO
STAKEHOLDERS

Dufry considers sustainability as one of the corner-
stones of corporate culture to increase its long-term 
value  and  minimize  risks  for  the  company’s  future 
 development.

With  the  acquisitions  of  Nuance  in  2014  and  World 
Duty Free in 2015, Dufry has started a new era in its 
history that today involves close to 29,000 employees 
and more than 370 locations worldwide. The first pri-
ority of the Group in the next 18 months will be on the 
complete integration of World Duty Free and the im-
plementation  of  the  new  business  operating  model. 
 Dufry is strongly committed to sustainability and plans 
to expand its sustainability reporting step-by-step in 
the coming years with more detailed analysis of the 
impact it has on society and the environment.

Dufry companies operate in all countries according to 
local legislation and regulations. We have incorporated 
across the Group an “Integrity in Business Transac-
tion Policy” that sets guidelines in the fair dealings with 
business partners and particularly prohibits any kind 
of passive or active bribery or corruption. The policy 
is  applicable  to  all  employees,  including  the  Group 
 Executive Committee and the Board of Directors. In 
case of any question regarding the Policy or suspicion 
of  a  violation  of  the  Policy,  any  Dufry  employee  can 
connect  with  a  centralized  contact  point  through  a 
dedicated Dufry email address or follow the hierarchi-
cal reporting line. Any wrongdoing concerns can also 
be reported directly to the CEO. The identity of an em-
ployee reporting such concerns or possible violations 
against the Policy will be kept confidential, unless the 
disclosure  of  the  identity  is  required  by  law.  Insider 
 information  and  security  trading  policies  are  also  in 
place and signed by all employees concerned.

STAKEHOLDER VALUE ALLOCATION BY DUFRY IN 2015 

The stakeholder value allocation of Dufry corresponds 
to corporate output less third-party inputs. The cal-
culation is based on Dufry’s EBIT plus personnel costs. 
It does not comprise of values allocated to business 
stakeholders, such as suppliers and landlords.

The value allocated reached CHF 988.9 million in 2015 
(CHF 876.2 million in 2014). Of this amount, CHF 856.2 
million was accrued to our employees in form of re-
muneration and social security payments. CHF 200.7 
million were for interest payments to our bondholders 
and financing banks. Current income taxes to public 
authorities and communities in which the group com-
panies are located were CHF 69.9 million, net of de-
ferred income taxes, a tax income of CHF 10.1 million 
was reflected in the income statement.

74

Dufry employees  
are the most  
important stakeholder 
value contributors.

2 Sustainability ReportDUFRY ANNUAL REPORT 2015ENVIRONMENT

Dufry  operates  over  2,200  retail  stores  worldwide, 
where it sells products sourced from over 1,000 sup-
pliers.  Following  the  acquisitions  of  Nuance  and 
World Duty Free, the company has restructured its 
operations into five well-balanced, geographical Di-
visions as of January 1, 2016. For information on the 
new Divisions please refer to pages 42 to 63. All the 
stores  operated can be categorized into one of five 
major  retail concepts, which are explained on pages 
28 to 37.

As a pure retailer, the company does not have any pro-
duction  sites.  The  main  logistics  operations  (Global 
Distribution  Centers)  are  centralized  in  three  plat-
forms: Basel / Switzerland, Montevideo / Uruguay and 
Hong Kong / China. The latter has been set up and be-
come operational in late 2015 and will be ramped up 
during 2016. These main distribution centers receive 
the long-haul and major shipments and secure the fur-
ther  dispatch  of  the  goods  into  the  local  entities  at 
country and single shop level. High efficiency in our 
logistics chain enables us to keep the environmental 
impact of transporting the goods at a minimum level.

Energy consumption
Our travel retail shops are mostly operated in prem-
ises  and  buildings  such  as  airports  or  seaports  and 
downtown resorts, which are owned by third party 
landlords.  Thus,  a  large  portion  of  the  utilities  con-
sumption, such as energy or water in the shops  cannot 
be directly influenced by Dufry as these factors are 
predetermined by the landlords and the building con-
struction. The highest influence in energy efficiency 
can be taken when Dufry is designing or refurbishing 
stores.  The  main  focus  thereby  is  on  substituting 
 traditional lighting for more energy-efficient lighting 
systems  (e.g.  LED)  on  ceiling  and  furniture  displays, 
and  on  using  A-rated  electronic  devices  (e.g.  air 
 conditioning,  refrigerators)  in  our  stores.  The  same 

concept of using latest energy-efficient technologies 
also  applies  for  our  Basel  head  office  and  the  local 
 operations centers.

One example of our environmental management have 
been  the  13  awards  that  Nuance  received  in  June 
2015  amongst  a  total  of  23  winning  retail  stores  at 
the Hong Kong International Airport Environmental 
Management  Recognition  Scheme  2014 / 2015.  The 
HKIA  recognized  environmental  performance  and 
commitment  based  on  six  aspects:  waste  manage-
ment, energy efficiency, waste water management, air 
pollution control, noise pollution control and overall 
environmental management. 

Dufry’s environmental 
managememt 
schemes recognized 
by Hong Kong 
 International Airport.

CO2 emission
Reducing  CO2  emissions  is  one  of  Dufry’s  concerns. 
Whenever possible, transports of goods are done by 
shipping  containers  on  sea-ships,  thereby  choosing 
the most CO2-efficient way of transportation. Through 
reconfiguration  of  goods  in  our  Global  Distribution 
Centers  and  regional  logistics  stations,  we  minimize 
intercompany transportation of the goods to a mini-
mum. The distribution to the individual shop locations 
is usually done by road whereby Dufry outsources the 
transportation to specialized national or international 
logistics  partners,  who  partly  have  their  own  world-
wide environmental strategies in place. 

75

2 Sustainability ReportDUFRY ANNUAL REPORT 2015Further actions to reduce the CO2 emissions are in the 
area  of  business  travel  by  advising  employees  to 
 consider alternatives to traveling such as the use of 
virtual meeting systems (video conferencing, confer-
ence calls, computer live-meetings) or reducing travel 
frequencies by optimizing each trip. In addition, Dufry 
employees are also encouraged to use public trans-
port systems not only for business trips but also for 
their daily journeys to and from work. In specific loca-
tions, the company grants contributions to employees 
using public transport for commuting.

The reduction in the consumption of shopping bags is 
another area where Dufry is seeking sustainable solu-
tions by replacing traditional plastic bags with reusable 
bags and / or advising its retail staff to ask customers 
if they need a bag.

All  shops  in  the  UK  as  well  as  the  operations  in 
 Guarulhos Airport, São Paulo, are ISO 14001 certified 
(environment certification).

Employees are
advised to minimize
business travel and
encouraged to use
public transport  
to and from work.

Waste and recycling 
Avoiding any waste in the first place or recycling it if 
it  occurs  is  an  effective  way  to  save  valuable  re-
sources. The Distribution Center in Switzerland is out-
sourced  and  run  by  a  specialized  logistics  company 
and packaging material which mainly consists of card-
board, paper, plastic film, wood as well as electronic 
and plastic consumables such as neon lamps and PET 
are  sorted  out  in  different  containers  and  sent  for 
 recycling. The recycling process is then further out-
sourced to specialized service providers. If these pro-
viders have a climate program in place, Dufry’s Swiss 
logistics provider supports their program by paying a 
surcharge  on  the  transports,  which  is  devolved  to 
“myclimate” ( www. myclimate.org). 

Guarulhos Airport
and all UK shops
granted ISO 14001 
certification.

In the shops, the waste produced by our operations is 
mostly  packing  material  handled  through  the  land-
lord’s waste disposal system and recycled accordingly 
where possible.

76

2 Sustainability ReportDUFRY ANNUAL REPORT 2015EMPLOYEES

Dufry’s employees are the heart and pulse of our op-
erations. Throughout the business, it is our teams, who 
with their friendliness, team spirit and commitment on 
first-class service to our customers and close collab-
oration  with  our  business  partners,  make  Dufry  the 
successful company it has become over the years. 

WorldClass.WorldWide.  –  The  new  Dufry  slogan  is 
lived by our employees every day and we thank them 
for  their  outstanding  commitment.  As  a  Group  we 
strive to offer our employees attractive working en-
vironments,  interesting  tasks,  fair  and  competitive 
wages,  and  a  general  working  atmosphere  that  is 
characterized  by  mutual  respect  and  appreciation 
for each individual. We also systematically invest in 
our  people’s  development  by  supporting  a  broad 
range  of  in-house  as  well  as  external  training  and 
 development  opportunities. 

Constructive  dialogue  between  the  individual  em-
ployee and her / his manager on goals, priorities and 
development is an important part of our human re-
sources  policy.  Each  employee  receives  an  annual 
performance review aimed at evaluating the perfor-
mance and identifying further personal development 
potentials for next career steps.

Growing to almost 29,000 employees worldwide
Following the acquisition of World Duty Free in 2015, 
our  total  workforce  grew  by  44.7 %  to  reach  28,853 
people  (FTE)  as  at  December  31,  2015  compared  to 
19,946 at the year-end 2014. Organically, the number  
of employees declined by 0.8 %, the World Duty Free 
acquisition added 45.5 %.

At the end of 2015, our total workforce comprises col-
leagues  from  more  than  70  nationalities  across  all 
functions. We continue to believe that this broad cul-
tural diversity represents a unique competitive advan-

tage  and  that  it  is  a  key  element  in  the  successful 
 development of the Group and the implementation of 
our long-term growth strategy. But aside from stra-
tegic issues, the diversity factor also creates a truly 
international  working  environment  within  the  entire 
Group, which gives interesting career perspectives to 
many of our employees. 

Over 70 nationalities 
create a unique
cultural diversity.

The staff in our local shops of each country are to a 
high extent local people. Dufry’s know-how on oper-
ating local businesses in 63 countries around the world 
make us a strong job creator in a large number of cit-
ies, many of them being located in emerging markets.

New HR information system launched
In December 2015, Dufry launched a new, standard-
ized  Human  Resources  information  system  “Dufry 
Connect” which will support the HR and line manag-
ers to place additional focus on people management 
activities, enabling greater automation and solid inter-
face to manage people, development and careers at 
Dufry. For example, the yearly performance manage-
ment reviews will be administrated online, which leaves 
more time to the managers and the employees to fo-
cus on feedback and development plans and increase 
visibility  of  outcomes,  challenges  and  progress.  An-
other key improvement will be related to the learning 
management platform: The new learning platform will 
store all Dufry learning programs and enable training 
paths by employee role, easily accessible worldwide. 
The global Headquarters in Basel and the Swiss oper-
ations have been the first entities to pilot the system 
at the end of 2015. This starting phase of implementa-
tion  also  included  about  2,000  employees  –  from 
 Divisional CEOs to Shop Managers. The global roll-out 
to the majority of Dufry operations is planned to take 
place during 2016 and 2017.

Learning and professional development during 2015
We are developing and growing the management po-
tential  within  our  Group  through  job  enrichment, 
coaching and targeted management learnings. The aim 
is to fill as many new or open management positions 
as possible with internal people and talents. Through 
tailored learning programs we ensure that our profes-
sionals  have  the  leadership  and  managerial  skills  as 
well as the knowledge necessary to operate our busi-
ness successfully.

77

2 Sustainability ReportDUFRY ANNUAL REPORT 201528,853 Dufry employed 28,853 

people (FTE) at December 
31, 2015, an increase of 
44.7 % to year-end 2014

As part of our new Group structure for example, we 
have  been  able  to  promote  all  new  members  of  the 
Group Executive Committee from internal sources and 
expect to fill above 90 % of managerial positions within 
the new Dufry organization with internal personnel.

Dufry Sales Academy
Dufry  Sales  Academy  is  the  first  of  our  important 
learning  programs  and  includes:  Out  in  Front  and 
 Dufry + 1. 

Starting in 2012, we introduced the Out in Front pro-
gram for our shop managers and supervisors on the 
shop  floor.  After  having  trained  a  total  of  691  retail 
managers as of year-end 2014, further 227 managers 
received this specific learning during 2015. By the end 
of 2015, Out in Front is running in 35 countries and cov-
ers over 70 locations, which make up more than 60 % 
of Group sales in 2015 (including the Nuance business, 
excluding World Duty Free).

The Dufry + 1 program will be expanded in 2016 to also 
reach out to the newly acquired WDF locations and is 
expected to provide training to over 5,800 sales pro-
fessionals. Under the Dufry + 1 program we trained a 
total of 6,680 new shop floor hires on our foundational 
sales and service course as of year-end 2015. Dufry + 1 
courses  are  taught  in  63  countries.  The  learning  of 
both  programs  is  given  by  Dufry  Certified  Trainers, 
with  the  number  of  training  certifications  having  in-
creased to 1,551 at year-end 2015 compared to 800 in 
the previous year. 

Step Ahead Retail Management Training Program
Managers  running  important  segments  in  our  value 
chain, such as commercial, logistics, procurement, mar-
keting or retail functions, require specific learning in or-
der to be successful in their roles, and run the company 
according to the Group’s performance expectations. 

78

The  Step  Ahead  program  was  launched  in  2013  to 
 ensure that new and potential retail managers are for-
mally  educated  on  Dufry’s  business  model  and  pro-
cesses, as well as on critical people management skills. 
Also in this program, all education is delivered by other 
Dufry managers, ensuring that best practices are ex-
changed among peers and know-how remains within 
the company. 

During 2015 in the Step Ahead Management Skills pro-
gram, we organized several courses and had a number 
of 1,905 in attendance. In the Step Ahead Retail Oper-
ations learning we have educated 72 team members in 
various roles. Since 2013, the total numbers educated 
in  these  two  programs  are  2,646  in  attendance  for 
Step Ahead Management Skills and 142 managers for 
Step Ahead Retail Operations. 

Talent Management
Our  future  and  long-term  management  needs  are 
getting addressed by an optimal balance of promot-
ing internal high-level personnel and hiring external 
talents (for example in new countries where we start 
operations). In 2013, Dufry started piloting a global, 
systematic  integrated  process  to  identify  high-po-
tential talents in our organization and develop them 
toward  the  key  roles  in  our  business  model.  Since 
then, the program has been continuously developed 
and expanded. 

We believe talent management and succession plan-
ning are ongoing processes, all the more so as we as-
sess and leverage the high-quality pool of employees 
who have joined the company through our acquisition-
intense transformation phase. Accordingly, we carry 
out a yearly review of the quality of our talent pipeline 
at two levels: 

2 Sustainability ReportDUFRY ANNUAL REPORT 2015 
DUFRY SALES TRAINING PROGRAMS 

SALES TRAINING  
PROGRAMS COVERAGE 
(IN TOTAL AT YEAR-END)

Out in Front

Dufry + 1

2015

2014

2013

2012

918 retail managers
6,931 sales professionals
35 countries

691 retail managers
5,500 sales professionals
29 countries 

313 retail managers
3,534 sales professionals
24 countries

303 retail managers
2,142 sales professionals
6 countries

6,680 sales professionals
63 countries

3,191 sales professionals
46 countries

2,437 sales professionals
32 countries

684 sales professionals
27 countries

Trainer Certificates

1,551 trainer certificates

800 trainer certificates

626 trainer certificates

408 trainer certificates

 – On the first level, each year we select a limited num-
ber of candidates to occupy one of our pre-defined 
key  positions  in  our  organizational  structure.  To 
date, we have selected and focused on developing 
57  high-potential  managers  (as  of  year-end  2015), 
addressing and safeguarding the succession in spe-
cific key management positions at the top.

 – The second level focuses on the stores. Within our 
top-performing stores’ personnel and supervisors, 
we  have  identified  300  people  on  whose  develop-
ment we will focus in order to ensure a quality store 
management succession pipeline.

Equal employment
Dufry fosters a culture of equal opportunity. Our HR 
policy is to provide equal employment conditions and 
to offer career opportunities without discrimination 
to all our employees. The company fulfills local leg-
islation  and  regulations  of  each  country  where  it 
 operates. We offer and promote a work environment 
where everyone receives equal treatment, regardless 
of gender, color, ethnic or national origins, disability, 
age, marital status, sexual orientation or religion. Any 
kind of child labor or forced labor is strictly rejected 
and we have clear recruitment procedures and work-
place control in place to ensure full compliance with 
this regulation. 

In terms of remuneration, we provide our employees 
with fair and competitive wages based on the individ-
ual’s  background  and  experience,  the  particular  job 
within our organization, the appropriate market bench-
mark in the respective countries and locations, as well 
as her / his performance. 

Dufry World – Our internal news magazine
Dufry regularly reports on important news in its cor-
porate E-magazine “Dufry World”, which is published 
in 5 languages. This ensures that important trends in 

our industry and developments of our Group are com-
municated to our staff members in full. Furthermore, 
the  magazine  also  aims  at  providing  news  “from  the 
people for the people” and covering all 5 divisions, to 
reflect the different cultures and promote the global 
reach of the company. The magazine is issued 4 times 
per year.

In addition, all internal and external information are 
also made available in Dufry’s intranet “Dufry Gate”, 
which can also be accessed via the “Dufry Cloud”. The 
Dufry Cloud is an online platform which allows employ-
ees  to  connect  remotely  to  the  company’s  internal 
communication channels. The Cloud is continuously 
improved  to  maximize  connectivity,  thus  improving 
 employee’s reachability around the world. In addition, 
the reach of the Dufry Gate will be further extended by 
the end of the second quarter 2016 by allowing direct 
access for group employees through any kind of  mobile 
device by the use of adaptive  design technology.

Recognizing outstanding performances –  
Our Awards programs 
Dufry Group runs various global and regional recog-
nition programs that award teams within the organi-
zation,  who  go  the  extra  mile.  The  announcement  of 
the winners of the awards usually takes place by mid-
year  and  reflects  the  achievements  of  the  previous 
year. In 2014, Dufry and Nuance were still recognizing 
employees  achievements  based  on  the  two  entities 
award  systems,  while  in  2015  World  Duty  Free  was 
 using locally based recognition plans.

Going  forward,  the  Dufry  One  Award  system  will  be 
enhanced  and  extended  to  all  the  close  to  29,000 
 employees, thus creating a unique award system based 
on identical criteria. 

79

2 Sustainability ReportDUFRY ANNUAL REPORT 2015EMPLOYEES BY FUNCTION

3 % PROCUREMENT,  
BUSINESS DEVELOPMENT 
AND MARKETING

1 % CORPORATE AND 
SUPPORT FUNCTIONS, OTHERS

4 % FINANCE, IT, HR

3 % LOGISTICS

89 % RETAIL  
OPERATIONS

EMPLOYEES BY DIVISION

NORTH
AMERICA

 28%

SOUTHERN
EUROPE
AND AFRICA

UK, 
CENTRAL  
AND 
EASTERN 
EUROPE

 19%

LATIN 
AMERICA

 24%

 9%

ASIA,  
MIDDLE EAST 
AND  
AUSTRALIA

 19%

 1%

 HEADQUARTERS 
AND  DISTRIBUTION 
CENTERS

80

The 2014 award winners have been announced in spring 
2015 and published in the July 2015 issue of the corpo-
rate magazine Dufry World as well as in the Dufry Gate.

 – Implementing  anti-theft  inventory  check  list  at 

Stockholm-Arlanda Airport, Sweden

 – Introducing  iPads  to  sell  sunglasses  at  Zurich 

Dufry One Awards
1.  The One Productivity Award – A global program rec-
ognizing  year  on  year  measurable  improvement 
across sales, number of tickets, organic growth and 
average spend per ticket. The 2014 Awards went to:
 – Dufry Argentina – Ezeiza Airport,  

Arrivals, Argentina

 – Hudson News – San Francisco Airport,  

News Discover, USA

 – Hellenic Duty Free Shops – Evzonoi border  

shop, Greece

2. The One Customer Award – Open to all shops par-
ticipating in the global Mystery Shopper program, 
recognizes individual shop performance across the 
specific customer impact segments of the Mystery 
Shop. The winners of the 2014 Awards were:
 – Teams of Dominican Republic and Puerto  

Rico operations

 – Hellenic Duty Free Shops – Kos Airport, Greece
 – Dufry Newark Airport, USA

Awards programs to 
recognize excellence 
in travel retail.

Nuance Star Awards
Star  Awards  recognize  teams  and  individuals  for 
 outstanding  service  and  excellent  team  work  in  the 
 Nuance’s former EMEA organization. In autumn 2014, 
the countries were asked to nominate candidates for 
the  following  categories:  Service  Stars,  Team  Stars 
and Proactivity Award. 

1. Service Stars

 – 10  professionals  selected  for  outstanding  ser-
vices in their roles. Their names were individually 
published in the internal corporate magazine. 

2. Team Stars

 – Terminal 2 Team, Lisbon Airport, Portugal
 – Travel Star Team, Geneva Airport, Switzerland
 – Temptation T1 Team, Manchester Airport, UK

3. Proactivity Award

 – 4 professionals selected who proactively improved 
the shop floor experience (with names individually 
published in the internal corporate magazine) for:

 Airport, Switzerland

 – Launching  the  online  rota  system  at  Cardiff  Air-
port (UK) allowing to plan staff allocation to shifts 
according to expected passenger flow 

Employee engagement surveys
Measuring  employee  engagement  and  satisfaction 
through regular surveys is an important tool to recog-
nize potential for improvements across the Group. With 
close to 29,000 employees, Dufry does its employee 
surveys systematically over defined cycles, always in-
volving a substantial part of its employees across the 
world in each survey, and ensuring that over the times-
pan  of  the  entire  cycle,  all  employees  have  been  in-
volved in a survey. This system results in more frequent 
surveys, a better quality of the responses and a higher 
engagement rate (compared to doing surveys with the 
entire workforce on a yearly basis).

In 2015, Dufry carried out an employee survey which 
concentrated on areas like compensation and benefits, 
working  environment,  manager  and  co-worker  rela-
tionships, learning and development, rewards, culture, 
job engagement and organizational engagement. More 
than 20 countries have completed the 2015 survey cov-
ering four different divisions. The overall response rate 
was 76 %, the engagement rate 60 %, which are excel-
lent rates compared to the overall benchmark of the 
survey system we used.

For 2016, Dufry is organizing another global employee 
engagement survey, which is the same for all employ-
ees in every location. Running in several phases, the 
first one already started in September 2015 with the 
aim to be fully completed by May 2016. The survey will 
be 100 % confidential and will include over 13,000 em-
ployees. The results of the survey will be discussed at 
the level of the single operation as well as aggregated 
at divisional and at Group level and corrective  measures 
will be initiated where necessary.

Health and safety at the work place
Health and safety at the work place is essential to en-
sure employee welfare. The majority of Dufry’s work-
force  operates  in  airport  and  cruise-ship  environ-
ments, where employees have to comply and follow 
the  respective  airport’s,  seaport’s  or  vessel’s  safety 
regulations. Regular learning courses, among others 
in fire safety and first aid, are provided to our employ-
ees for the prevention and quick, correct reaction in 
cases of emergencies. 

81

2 Sustainability ReportDUFRY ANNUAL REPORT 2015SOCIAL  
RESPONSIBILITY

Dufry remains strongly committed to social and cul-
tural  involvement  and  engages  in  many  countries  in 
which it operates through charitable sponsoring and 
partnerships.  The  main  focus  of  our  programs  is  on 
disadvantaged children, young people and their fami-
lies.  The  Group  also  supports  various  cultural  and 
sports events and contributes to charitable organiza-
tions to help victims of natural disasters. The most im-
portant  non-profit  organizations  that  we  currently 
work with are:

SOS Children’s Villages programs in Brazil, 
Cambodia, Mexico, Ivory Coast and Russia
Dufry  initiated  its  successful  partnership  with  the 
SOS  Children’s  Villages  organization  back  in  2009, 
when it started to sponsor a social center in  Igarassu, 
Brazil. At that time, the Group funded the construc-
tion of the center and has continued to support its 
running  costs  and  training  classes  ever  since.  In 
2015, 520 infants, young children and teenagers with 
their  mothers  in  130  families  profited  from  family 
strengthening  programs with child-minding and day 
care centers. 

In Cambodia, Dufry supports the running costs of the 
SOS Children’s Villages youth facility in Battambang. 
When young people are ready to move out of the SOS 
families, they can join the SOS Youth Program, where 
they start vocational training or go on to higher educa-
tion. Dufry’s funding in 2015 supports ten adolescents 
on their way to shape their own future.

The SOS Children’s Villages Family strengthening pro-
gram in Tehuacan, Mexico, focuses on the work with 
families to enlarge the potential for a quality life inside 
their  families  or  in  groups.  Mothers  for  example  are 
given the opportunity to leave their children in the SOS 
child day care center during the day so that they can 
go to work and earn an income. The Dufry donations 

82

support  the  running  costs  of  the  social  center  in 
 Tehuacan since 2013. In 2015, this program covered 
570 beneficiaries in 150 families. 

In the Ivory Coast (Abobo-Gare, Abidjan), we support 
a  SOS  Children’s  Villages  Youth  Facility  project,  by 
covering the running costs of this facility, which pro-
vides  housing,  education  and  support  programs  for 
vulnerable  young  people  in  the  Abidjan  area.  The 
 donations help to support 34 young people. 

In 2015, we expanded our social engagement with SOS 
Children’s Village with a new project in Lavrovo,  Russia. 
Dufry  provides  community  support  to  improve  the 
quality of public schools and kindergartens by offering 
training to teachers and educators.

Disadvantaged 
 children and their 
families benefit  
from our support.

Since 2013, Dufry runs an additional financing chan-
nel in favor of the worldwide work of SOS Children’s 
Villages  by  installing  coin  collection  boxes  in  many 
 Dufry shops all over the world. This gives customers 
and business partners an opportunity to also partic-
ipate  in  the  various  valuable  support  programs  of 
this organization. 

A twenty year project in Rio de Janeiro, Brazil
2015  marked  the  twenty  year  anniversary  of  Dufry 
Brazil’s sponsorship of a social promotion program in 
Rio de Janeiro. This program offers free professional 
education to 30 young people every year. The program 

2 Sustainability ReportDUFRY ANNUAL REPORT 20151

2

1

SAINT MARC | HAITI
Participating in a student sponsorship program
by the Hand in Hand for Haiti Foundation.

2

IGARASSU | BRAZIL
A SOS Children’s Villages project supported  
by Dufry since 2009.

83

3

3

TEHUACAN | MEXICO
Supporting the SOS Children’s Villages Family  
strengthening program.

can be attended by 16 to 18 year-old female or male 
teenagers and covers subjects, such as English, com-
puter classes, retail operations, professional orien-
tation, teamwork, leadership, ethics and citizenship 
modules. Students also receive free meals, medical 
and dental care, life insurance, uniforms, educational 
 material and transportation assistance. 

Dufry employees regularly participate in the program 
as volunteers, serving as mentors to these teenagers.

Hand in Hand for Haiti
Dufry became a sponsor in the Student Sponsorship 
Program launched by the Hand in Hand for Haiti Foun-
dation and supported in 2015 an entire class of 25 stu-
dents at the school complex in Saint Marc, north of 
Port-au-Prince, Haiti’s capital. This donation enables 
the sponsored students to receive free trilingual edu-
cation in French, English and Creole. It also provides 
them with meals, health services, uniforms and school 
supplies  as  well  as  bus  transportation  to  and  from 
school. In addition, after-school programs are orga-
nized daily for all children as well as day-camps during 
the Easter and summer breaks.

Street Child United
Since  2014,  Dufry  is  also  a  main  sponsor  of  Street 
Child United, a charity and global campaign for street 
children to receive protection, support and oppor-
tunities to realize their potential. Street Child United 
works  to  challenge  the  negative  perceptions  of 
street  children  by  transforming  the  way  they  are 
treated. The charity does this by using the power of 
sports, arts and children’s voices to deliver interna-
tional sporting events for street children where they 
can powerfully demonstrate their potential and bring 
the  challenges  and  injustices  they  face  onto  the 
global agenda. 

Street Child United’s international events take place 
ahead of the world’s biggest sporting events such as 
FIFA  World  Cups  or  Olympic  Games.  Following  the 
successful 2014 Street Child World Cup football event 
(also sponsored by Dufry), Street Child United will host 
the first-ever Street Child Games in March 2016, just 
ahead of the Olympic and Paralympic Games. Former 
street children from up to 18 countries will come to-
gether in Rio de Janeiro, Brazil, for a week of Olympic-
themed sports, a festival of arts and a congress for 
street children’s rights.  

84

rated  with  various  local  foundations,  putting  items 
they produce on sale in the Hellenic Duty Free shops. 
All revenues achieved from such sales go directly to 
the  foundations  involved,  without  Dufry  making  a 
profit on these transactions. 

Duty Free Uruguay organized one of the most recog-
nized golf tournaments in Uruguay, with over a thou-
sand golf players participating, in aid of the Cimientos 
Foundation. Cimientos is an Argentinian NGO founded 
in  1997  with  operations  in  Uruguay  since  2011.  Their 
goal is to enable more children to finish high school. 
Duty  Free  Shop  Argentina  also  collaborates  with 
Cimientos and another Argentinian NGO – Programa 
de  Reciclado  de  la  Fundación  hospital  de  Pediatria 
Garrahan. The Garrahan Pediatrics Hospital Founda-
tion gives social and emotional assistance to poor chil-
dren being hospitalized at Garrahan Hospital. 

The sponsorship of cultural events included many  local 
community events for example in the US or in Greece 
as well as the Swiss Indoors tennis tournament in  Basel 
or the Baloîse Session, a three week music  festival  
in Switzerland. 

The  great  number  of  shops  we  operate  worldwide 
 enables us to encourage many customers globally to 
participate  in  support  activities  for  specific  or  local 
programs or for victims of natural disasters by main-
taining donation boxes in our shops. The amounts that 
we are able to collect in this way are always surprising 
and we would like to express our deepest gratitude to 
our customers for having participated so generously. 
The  donations  have  been  greatly  welcomed  by  the 
 different charities that were supported.     

Major projects supported by World Duty Free
Since 2006, WDF has worked together with The One 
Foundation.  This  charity  set  up  the  bottled  water 
brand “One Water” in 2005 to help people who do not 
have access to clean drinking water. All profits gen-
erated from the sale of this water are donated by the 
foundation  to  the  construction  of  infrastructure  to 
provide  sub-Saharan  African  regions  with  drinking 
water. WDF sells  the  “One”  brand water bottles and 
reusable  jute  bags  in  its  UK  stores  and  has  thereby 
helped  to  raise  funds  for  clean  water  and  nutrition 
projects,  and  also  financed  other  water  projects  in 
sub-Saharan countries. 

The Rainbow Trust Children’s Charity – committed to 
offering emotional and practical support to children 
with a life-threatening or terminal illness, and to their 
families. World Duty Free started to collaborate with 
the  Rainbow  Trust  in  2013  and  its  employees  across 
different WDF UK regions have organized several fun-
draising  events  such  as  half  marathons,  Santa  and 
10 kilometers dash runs or skydives since then to raise 
money in support of these children and their families. 
In 2015, charity activities included WDF employee par-
ticipation at the London Marathon, quiz nights, spon-
sored walks, golf event, and participations on 10 kilo-
meters  urban  courses  in  different  UK  cities.  Since 
2013, WDF has raised money for the Rainbow Trust 
Children’s Charity for providing nearly 7,000 hours of 
support for families in crisis.  

WDF  also  supports  the  Touchstone  Family  Associa-
tion through its Vancouver operation since 2012. This 
association is a non-profit, community-based social 
service agency whose aim is to preserve and enhance 
family  relationships  which  have  been  affected  by 
times of financial crisis.  

Further donations and cultural events
Dufry is involved in many other social projects with 
 local  activities  in  countries  where  it  operates.  In 
2015, these included for example Dufry employees in 
 Belgrade who worked together with volunteers of the 
Asylum  Protection  Center  to  hand  out  food  and 
 hygiene  products  to  Syrian  refugees.  In  Northern 
Greece, donations were made to several schools and 
municipalities to cover the fuel costs for the heating 
of school premises. 

The operations in Greece also supported charities such 
as  the  Mitera  Infant  Center,  Pentelis  Convalescent 
Home, Agios Andreas Children’s Home, Agia Varvara 
Children’s  Home,  the  Western  and  Eastern  Attica 
Chronic Diseases Foundation or the Greek Red Cross 
refugees program just to name a few. It also collabo-

85

2 Sustainability ReportDUFRY ANNUAL REPORT 2015 
86

STRONG 
PERFORMANCE  
IN A HISTORIC 
YEAR
DEAR ALL

2015 was an eventful year: it started with the integra­
tion of Nuance, which we acquired in 2014, and con­
tinued with the acquisition of World Duty Free (WDF), 
which we announced in March 2015. The complexities 
of the integration of Nuance and the WDF transaction 
didn’t take our focus from the day­to­day activities of 
our business, which required ongoing fine tuning: there 
was a volatile environment for a number of emerging 
markets, and events like the Swiss National Bank aban­
doning the floor against the Euro in January 2015, and 
resulting in an appreciation of the Swiss Franc by 19 %, 
also required attention. In this context, Dufry achieved 
solid operational and financial performance: Turnover 
increased by 46.3 % and reached CHF 6,139.3 million 
and EBITDA amounted to CHF 723.8 million, with EBITDA 
margin reaching 11.8 %. Also in 2015, we continued to 
generate  free  cash  flow,  which  before  acquisitions 
 related cash outflows increased to CHF 338.4 million.

Our primary focus in 2015 was the integration of  Nuance 
and we were able to conclude the process by year­end 
as planned. The expected synergies of CHF 70 million 
are confirmed for 2016, of which CHF 34 million are 
 already reflected in the results of 2015.

In March 2015, Dufry announced what would be the 
biggest transaction in the history of the Group: the 
 acquisition of World Duty Free (WDF) for an enterprise 
value  of  EUR  3.6  billion.  The  transaction  was  struc­
tured in two steps with the first being the acquisition 
of the 50.1 % stake from Edizione S.p.A. in August 2015, 
following clearance of anti­trust authorities in several 
countries.  The  second  step  was  the  execution  of  a 
Mandatory  Tender  Offer  according  to  Italian  law, 
which  we  concluded  in  November,  2015,  resulting  in  
the delisting of WDF and a 100 % Dufry ownership of 
the business.

The  acquisition  of  World  Duty  Free,  one  of  our  key 
competitors  with  a  reported  turnover  of  EUR  2,440 
million and EBITDA of EUR 261 million for FY 2014, is 
transformational in many aspects. From an efficiency 
point of view, we have identified EUR 100 million as 
 potential  synergies,  stemming  from  gross  margin 
 improvements  and  cost  savings.  Strategically,  the 
 acquisition is even more important, as it reinforces  
our  global  leadership  in  airport  retail  with  24 %  
market share.

The World Duty Free 
acquisition reinforces 
Dufry’s leadership
in travel retail.

Dufry financed the WDF transaction through a com­
bination of equity and debt, in line with our long­term 
financing strategy. In June 2015, we performed a cap­
ital increase of CHF 2.2 billion. On the debt side, we 
structured a new bank facility of EUR 800 million and 
issued EUR 700 million Senior Notes. 

The  combination  of  Dufry,  Nuance  and  World  Duty 
Free is expected to generate a total of CHF 175 million 
of synergies, which will substantially increase our effi­
ciency and generate value for our shareholder going 
forward. Dufry’s resilient and strong cash generation 
capability  will  allow  us  to  reduce  debt  levels  quickly 
over  the  next  18 – 24  months  to  our  target  leverage 
level of 2 – 3x Net Debt / EBITDA. 

On the operations side, 2015 was a mixed year. Emerg­
ing  markets  showed  a  wide  range  of  performances, 
many  of  them  influenced  by  strong  volatility  in  the 
currency markets and also negatively impacted in cer­
tain locations by political events. On the other hand 
developed  markets  showed  in  general  solid  trends, 
namely the United States and Europe. A common fac­
tor  across  regions  was  the  continuous  passenger 
growth, which reached 6 % in the year and is expected 
to continue in a similar trend in 2016.

STRONG TURNOVER GROWTH OF 46.3 % IN 2015

Turnover grew by 46.3 % and reached CHF 6,139.3 mil­
lion in 2015, from CHF 4,196.6 million one year earlier. 
Organic  growth  was  – 5.3 %,  a  result  of  like­for­like 
growth of – 5.6 % and a contribution of (net) new conces­
sions of 0.3 %. Organic growth for the year was signif­

87

3 Financial ReportDUFRY ANNUAL REPORT 2015icantly impacted by the volatility in emerging market 
currencies,  which  reduced  the  purchasing  power  of 
certain  emerging  market  consumers,  most  notably 
Brazilians  and  Russians.  Organic  growth  excluding 
these two customer groups was 4.0 %, thus underlin­
ing the positive performance of the vast majority of 
our  business.  Changes  in  scope,  which  includes  the 
consolidation of Nuance and WDF added 51.8 %, to the 
turnover growth, while the FX translation impact was 
– 0.2 %, as a result of opposing factors: the Swiss Franc 
appreciation versus the Euro in January 2015; and the 
appreciation of the US Dollar in the period.

Turnover in Region EMEA & Asia reached CHF 1,010.8 
million in 2015, from CHF 1,194.5 million in 2014. In con­
stant exchange rates (CER), growth was – 8.1 %. 

Europe  performed  positively  in  general.  In  locations 
where Russians are a relevant customer base, the neg­
ative impact of the Russian Ruble was felt, most nota­
bly in Russia, and to a lesser extent in Greece. On the 
other  hand,  refurbishments  implemented  at  Milan 
 Malpensa and Bergamo airports drove growth in Italy, 
as did the revamp of our Extra­Schengen retail space 
at  Athens  airport.  Other  operations  such  as  France 
and Czech Republic also showed good results.

Performance continued to be weak in Africa, affected 
by the instability especially in Northern Africa, which 
has directed tourist flows to nearby destinations like 
Greece  and  Spain.  In  Middle  East  and  Asia,  growth  
was seen in most of the operations, benefiting from 
the structurally higher passenger growth in the region. 
Highlights were our operations in Cambodia,  Indonesia 
and South Korea, among others.

Region  America  I’s  turnover  grew  by  6.0 %  to 
CHF  808.4  million  in  2015,  versus  CHF  763.0  million  
in the previous year. In CER, turnover grew by 0.8 %  
in  the  period.  Performance  was  positive  in  Central 
 America, both in the Caribbean and in Mexico. In South 
America, our operations held up well, considering the 
currency volatility seen in the year, which impacts pur­
chasing power of local consumers.

Turnover in Region America II went to CHF 487.8 mil­
lion in 2015, against CHF 683.3 million in 2014. Turnover 
measured in CER declined by – 32.1 %, directly reflect­
ing  the  devaluation  of  the  Brazilian  Real  against  the  
US Dollar of 42 % for the year. In the second half of 
2015, the weakening of the local currency even reached 
53 %. Because the region’s most important consum­
ers are Brazilians, the devaluation of the Brazilian Real 
reduces  their  purchasing.  When  measured  in  local 
 currencies, sales in the region declined by – 5 %.

Region United States & Canada’s turnover  grew  by 
8.3 % in 2015 (3.6 % in CER) and reached CHF 1,043.2 
million compared to CHF 963.1 million in 2014. Hudson 
continues to post sustained growth, both from a like­
for­like and new concessions perspective. Other for­
mats like duty­free shops and brand boutiques have 
increasing importance in the region.

Nuance’s turnover reached CHF 1,337.9 million from  
a four months consolidated turnover of CHF 536.6 mil­
lion in 2014. Most operations performed well resulting 
in a slightly positive pro­forma organic growth, when 
excluding  the  lower  number  and  reduced  spending  
of  Russians,  which  particularly  impacted  Turkey  
and Russia.

Turnover in World Duty Free was CHF 1,410.0 million, 
from August to December of 2015. On a pro­forma 
 basis,  organic  growth  in  the  period  reached  9.6 %. 
While  performance  in  the  UK  was  flat  due  to  the 
strengthening  of  the  British  Pound,  Spain  posted 
strong growth through a strong passenger increase 
 including  higher  inflow  of  tourists  going  to  other 
 destinations in previous years, such as Tunisia or Egypt.

CONSOLIDATION OF NUANCE AND WDF 
INFLUENCES COST STRUCTURE

Gross profit
Gross profit reached CHF 3,574.7 million in 2015 (2014: 
CHF 2,463.6 million, representing a growth of 45.1 %. 
Gross margin moved to 58.2 % from 58.7 % in 2014, due 
to the consolidation of Nuance and World Duty Free.

Selling expenses
Selling expenses reached CHF 1,684.0 million in 2015, 
(2014: CHF 1,023.3 million). As a percentage of turnover, 
in 2015 they went to 27.4 %, from 24.4 % in 2014. The 
change is due to the consolidation of Nuance and WDF.

Personnel and general expenses
Personnel  expenses  as  a  percentage  of  turnover 
reached 13.9 %, 60 basis points lower versus 2014. Gen­
eral expenses also saw a reduction as a percentage of 
turnover,  declining  by  100  basis  points  to  5.1 %.  For 
both lines the improvement is a consequence of the 
consolidation of Nuance and WDF.

EBITDA
EBITDA reached CHF 723.8 million, 25.6 % higher ver­
sus the CHF 576.5 million reported in 2014. The EBITDA 
margin was 11.8 % in 2015, compared to 13.7 % in 2014. 
In 2015, a first tranche of around CHF 34 million of Nu­
ance synergies were already included in the results.

88

3 Financial ReportDUFRY ANNUAL REPORT 2015CONSOLIDATED INCOME STATEMENT

IN MILLIONS OF 
CHF

2015

IN %

IN MILLIONS OF 
CHF

2014

IN %

CONTINUING OPERATIONS

Net sales

Advertising income

Turnover

Cost of sales

Gross profit

Selling expenses

Personnel expenses

General expenses

Share of result of associates
EBITDA 1

Depreciation, amortization and impairment

Linearization

Other operational result

Earnings before interest and taxes (EBIT)

Interest expenses

Interest income

Foreign exchange gain / (loss)

Earnings before taxes (EBT)

Income tax

Net earnings from continuing operations

DISCONTINUED OPERATIONS

Net earnings from discontinued operations

Net earnings

ATTRIBUTABLE TO

Equity holders of the parent

Non­controlling interests

Net earnings to equity holders adjusted for amortization  
in respect of acquisitions

Basic earnings per share from continuing operations
Cash earnings per share 2

Weighted average number of outstanding shares in thousands

5,961.7 

177.6 

6,139.3 

(2,564.6)

3,574.7 

(1,684.0)

(856.2)

(314.7)

4.0 

723.8 

(444.8)

(29.2)

(117.1)

132.7 

(200.7)

16.0 

5.2 

(46.8)

10.1 

(36.7)

(0.2)

(36.9)

(79.3)

42.4 

182.8 

(1.73)

3.99 

45,810

100.0 %  

41.8 %

58.2 %  

27.4 %

13.9 %

5.1 %

(0.1 %)

11.8 %  

7.2 %

0.5 %

1.9 %

2.2 %  

3.3 %

(0.3 %)

(0.1 %)

(0.8 %)

(0.2 %)

(0.6 %)

0.0 %

(0.6 %)

4,063.1 

133.5 

4,196.6 

(1,733.0)

2,463.6 

(1,023.3)

(609.7)

(256.4)

2.3 

576.5 

(248.9)

–

(61.1)

266.5 

(154.1)

5.7 

(11.1)

107.0 

(20.4)

86.6 

(0.8)

85.8 

51.6 

34.2 

174.4 

1.57 

5.24 

33,307 

1   EBITDA is earnings before interest, taxes, depreciation, amortization, linearization and  

other operational result

2   Adjusted for amortization in respect of acquisitions

100.0 %

41.3 %

58.7 %

24.4 %

14.5 %

6.1 %

(0.1 %)

13.7 %

5.9 %

0.0 %

1.5 %

6.4 %

3.7 %

(0.1 %)

0.3 %

2.5 %

0.5 %

2.1 %

0.0 %

2.0 %

89

3 Financial ReportDUFRY ANNUAL REPORT 2015 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Depreciation, amortization, impairment
and linearization
Depreciation  as  a  percentage  of  turnover,  remained 
nearly stable at 2.2 % compared to 2.1 % in 2014. In 
 absolute  terms  it  reached  CHF  135.8  million  in  2015 
from CHF 88.2 million in the previous year. Amortiza­
tion was CHF 148.3 million higher when compared to 
2014 and reached CHF 309.0 million in 2015, as a result 
of the additional amortization generated by the acqui­
sitions of Nuance and WDF.

Linearization amounted to CHF – 29.2 million in 2015. 
Linearization is a non­cash item related to the Spanish 
business. It originates by the difference between the 
average minimum guarantee (MAG) over the full con­
cession period and the MAG payable in the period. This 
item  also  includes  the  reduction  in  concession  pay­
ments granted based on an upfront payment (prepaid 
lease) related to some Spanish contracts. 

EBIT
EBIT stood at CHF 132.7 million in 2015 from CHF 266.5 
million in the last year. Other operational result (net) 
reached CHF – 117.1 million, of which CHF – 77.4 million 
are due to one off restructuring costs of Nuance and 
transaction costs related to the WDF acquisition.

Financial result 
Net financial results increased by CHF 20 million and 
reached CHF 179.5 million in 2015 from CHF 159.5 mil­
lion in 2014. The increase is a result of the higher net 
debt level related to the acquisition of WDF, as well as 
transaction  costs  also  related  to  the  acquisition  of 
CHF 31.9 million.

Taxes
Income taxes was positive by CHF 10.1 million in 2015, 
versus an expense of CHF 20.4 million one year before. 

Net earnings
Net earnings reached CHF – 36.9 million in 2015. Exclud­
ing transaction and restructuring costs related to the 
acquisitions of Nuance and WDF, net earnings reached 
CHF 72.4 million. Reported Cash EPS in 2015 stood at 
CHF 3.99. When excluding the beforehand mentioned 
one­offs, Cash EPS reached 6.38, compared to CHF 6.60 
in 2014 (also excluding one­offs).

to  CHF  197.6  million  in  2014.  As  a  result,  free  cash  
flow  reached  CHF  250.2  million,  29.0 %  higher  than  
in  2014.  Before  acquisition  related  cash  outflows  of  
the  Nuance  and WDF acquisition, free cash flow was 
CHF 338.4 million.

Net  debt  was  CHF  3,957.9  million  in  December  2015 
(2014:  CHF  2,354.4  million).  Our  main  covenant,  Net 
Debt / adjusted EBITDA was 3.92x at year­end 2015. 

Dufry’s share price started the year 2015 at CHF 149.20 
and fluctuated between a high of CHF 151.30 and a low 
of  CHF  111.00.  At  year­end  it  closed  at  CHF  120.00 
 resulting in a market capitalization of CHF 6.5 billion. 

2016, FOCUS ON THE INTEGRATION OF WDF  
AND DELEVERAGING

By having completed the integration of Nuance in our 
organization, we now expect to see the full impact of 
the CHF 70 million synergies in 2016. Our focus for this 
year  will  be  the  integration  of  WDF.  After  doing  a 
 detailed analysis, the action plans to be deployed by 
the integration teams are now ready and we expect the 
integration to be concluded by mid­2017.

As after other acquisitions, deleveraging is a priority 
for us. Apart from the integration and the related syn­
ergies, we will be monitoring costs, net working capi­
tal and investments closely to drive cash generation.

From a macro­economic perspective, 2016 started in 
a similar fashion as the previous year and we expect 
the  volatility  of  the  financial  markets  to  continue  – 
even if at a reduced level. We are ready to face the 
challenges of managing the business with regional dif­
ferences, while benefitting from a geographically well 
balanced concession portfolio, where the exposure to 
single concessions was drastically reduced. 

After a strong support during 2015, we thank our share 
and bondholders, banks, analysts and key advisors for 
their confidence and contribution for the building of a 
much stronger company, the new Dufry.

Kind regards,

SOLID FINANCIAL STRUCTURE

Cash flow and debt 
Net  cash  flow  from  operating  activities  reached 
CHF  414.8  million  in  2015,  from  CHF  391.5  million  in 
2014. In 2015, CAPEX was CHF 164.6 million compared 

Andreas Schneiter

90

3 Financial ReportDUFRY ANNUAL REPORT 2015Financial
Statements
2015

FINANCIAL 
STATEMENTS 
2015
CONTENT

Consolidated income statement    94
Consolidated statement of comprehensive income    95
Consolidated statement of financial position    96
Consolidated statement of changes in equity    97–98
Consolidated statement of cash flows    99–100
Notes to the consolidated financial statements    101–195
Most important subsidiaries    196–197
Report of the statutory auditor    198–199
Income statement    200
Statement of financial position    201
Notes to the financial statements    202–209
Report of the statutory auditor    210–211

93

3 Financial ReportDUFRY ANNUAL REPORT 201593943 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015CONSOLIDATED  INCOME  STATEMENTFOR THE YEAR ENDED DECEMBER 31, 2015IN MILLIONS OF CHFNOTE2015RESTATED* 2014CONTINUING OPERATIONSNet sales7 5,961.7  4,063.1 Advertising income 177.6  133.5 Turnover 6,139.3  4,196.6 Cost of sales(2,564.6)(1,733.0)Gross profit 3,574.7  2,463.6 Selling expenses8(1,684.0)(1,023.3)Personnel expenses9(856.2)(609.7)General expenses10(314.7)(256.4)Share of result of associates11 4.0  2.3 EBITDA 1 723.8  576.5 Depreciation, amortization and impairment12(444.8)(248.9)Linearization13(29.2)–Other operational result13(117.1)(61.1)Earnings before interest and taxes (EBIT) 132.7  266.5 Interest expenses14(200.7)(154.1)Interest income14 16.0  5.7 Foreign exchange gain / (loss) 5.2 (11.1)Earnings before taxes (EBT)(46.8) 107.0 Income tax15 10.1 (20.4)Net earnings from continuing operations(36.7) 86.6 DISCONTINUED OPERATIONSNet earnings from discontinued operations(0.2)(0.8)Net earnings(36.9) 85.8 ATTRIBUTABLE TOEquity holders of the parent(79.3) 51.6 Non-controlling interests 42.4  34.2 EARNINGS PER SHARE ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENTBasic earnings per share 16(1.73) 1.55 Diluted earnings per share 16(1.73) 1.50 Weighted average number of outstanding shares in thousands1645,810 33,307 EARNINGS PER SHARE FOR CONTINUING OPERATIONSBasic earnings per share attributable to equity holders of the parent16(1.73) 1.57 Diluted earnings per share attributable to equity holders of the parent16(1.73) 1.53 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  EBITDA is earnings before interest, taxes, depreciation, amortization, linearization and  other operational result953 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015IN MILLIONS OF CHFNOTE2015RESTATED* 2014Net earnings(36.9) 85.8 OTHER COMPREHENSIVE INCOMEActuarial gains / (losses) on post-employment benefits17 12.8 (37.9)Income tax15, 17(1.2) 4.5 Items not being reclassified to net income in subsequent periods, net of tax 11.6 (33.4)Exchange differences on translating foreign operations17(83.7) 223.9 Net gain / (loss) on hedge of net investment in foreign operations17 2.2 (102.4)Changes in the fair value of interest rate swaps held as cash flow hedges17 1.0 –Income tax on above positions15, 17(0.3) 3.2 Items to be reclassified to net income in subsequent periods, net of tax(80.8) 124.7 Total other comprehensive income, net of tax(69.2) 91.3 Total comprehensive income, net of tax(106.1) 177.1 ATTRIBUTABLE TOEquity holders of the parent(140.6) 130.7 Non-controlling interests 34.5  46.4 Total comprehensive income attributable to equity holders of the parent(140.6) 130.7 ATTRIBUTABLE TOContinuing operations(140.3) 131.5 Discontinued operations(0.3)(0.8)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)CONSOLIDATED  STATEMENT OF  COMPREHENSIVE  INCOMEFOR THE YEAR ENDED DECEMBER 31, 2015963 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015CONSOLIDATED  STATEMENT OF  FINANCIAL POSITIONAT DECEMBER 31, 2015IN MILLIONS OF CHFNOTE 31.12.2015RESTATED * 31.12.2014ASSETSProperty, plant and equipment18 604.6  435.4 Intangible assets20 7,308.2  4,733.2 Investments in associates11 41.4  72.9 Deferred tax assets22 203.9  195.9 Other non-current assets23 347.4  106.6 Non-current assets 8,505.5  5,544.0 Inventories24 907.3  741.2 Trade and credit card receivables25 132.8  118.7 Other accounts receivable26 336.0  227.2 Income tax receivables 27.8  11.0 Financial instruments at fair value through profit and loss38.5.3 17.7 –Cash and cash equivalents 432.5  513.0 Current assets 1,854.1  1,611.1 Assets of discontinued operations held for sale40– 1.8 Total assets 10,359.6  7,156.9 LIABILITIES AND SHAREHOLDERS’ EQUITYEquity attributable to equity holders of the parent27 3,149.1  2,293.6 Non-controlling interests29, 30 183.6  159.5 Total equity 3,332.7  2,453.1 Financial debt31 4,313.1  2,821.8 Deferred tax liabilities22 693.1  419.1 Provisions32 183.9  109.2 Post-employment benefit obligations33 55.3  37.7 Other non-current liabilities34 64.9  3.3 Non-current liabilities  5,310.3  3,391.1 Trade payables 546.8  418.3 Financial debt31 77.3  45.6 Income tax payables 44.1  33.8 Provisions32 153.7  54.8 Other liabilities34 894.7  760.2 Current liabilities  1,716.6  1,312.7 Total liabilities 7,026.9  4,703.8 Total liabilities and shareholders’ equity 10,359.6  7,156.9 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)973 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015CONSOLIDATED  STATEMENT OF  CHANGES IN EQUITYFOR THE YEAR ENDED DECEMBER 31, 2015ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENT2015 IN MILLIONS OF CHFNOTEShare capitalShare premium Treasury sharesCapital  reserve for mandatory convertible notesEmployee benefit reserveHedging & revalu-ation  reservesTrans- lation  reservesRetained earningsTOTALNON-CON-TROLLING INTERESTSTOTAL EQUITYRestated* Balance at January 1 179.5  1,964.7 (14.3) 262.8 (32.9)–(112.2) 46.0  2,293.6  159.5  2,453.1 Net earnings / (loss)–––––––(79.3)(79.3) 42.4 (36.9)Other comprehensive income / (loss)17–––– 11.6  0.7 (73.6)–(61.3)(7.9)(69.2)Total comprehensive income / (loss) for the period–––– 11.6  0.7 (73.6)(79.3)(140.6) 34.5 (106.1)TRANSACTIONS WITH  OR DISTRIBUTIONS  TO SHAREHOLDERS:Dividends to  non-controlling interests–––––––––(43.3)(43.3)Rights issue27 80.8  2,119.2 –––––– 2,200.0 – 2,200.0 Conversion of  mandatory convertible notes27 9.1  253.7 –(262.8)–––––––Transactions costs for  equity instruments27–(78.3)––––––(78.3)–(78.3)Share-based payment28––––––– 2.8  2.8 – 2.8 Tax effect on  equity transactions15–––––––(0.2)(0.2)–(0.2)Total transactions with or distributions to owners 89.9  2,294.6 –(262.8)––– 2.6  2,124.3 (43.3) 2,081.0 CHANGES IN OWNERSHIP INTERESTS IN SUBSIDIARIES:Changes in participation of  non-controlling interests6.3, 29–––––––(1,128.2)(1,128.2) 32.9 (1,095.3)Balance at December 31 269.4  4,259.3 (14.3)–(21.3) 0.7 (185.8)(1,158.9) 3,149.1  183.6  3,332.7 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)983 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015CONSOLIDATED  STATEMENT OF  CHANGES IN EQUITYFOR THE YEAR ENDED DECEMBER 31, 2015ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENT2014 IN MILLIONS OF CHFNOTEShare capitalShare premiumTreasury sharesCapital  reserve for mandatory convertible notesEmployee benefit reserveHedging & revalu-ation  reservesTrans- lation  reservesRetained earningsTOTALNON-CON-TROLLING INTERESTSTOTAL EQUITYBalance at January 1 154.5  1,207.0 (18.1)– 0.3 –(224.5) 18.3  1,137.5  129.9  1,267.4 Restated* net earnings / (loss)6.4––––––– 51.6  51.6  34.2  85.8 Other comprehensive income / (loss)17––––(33.2)– 112.3 – 79.1  12.2  91.3 Total comprehensive income  for the period––––(33.2)– 112.3 51.6 130.7  46.4  177.1 TRANSACTIONS WITH  OR DISTRIBUTIONS  TO SHAREHOLDERS:Dividends to  non-controlling interests–––––––––(39.5)(39.5)Issuance of  equity instruments27 25.0  785.0 – 269.6 –––– 1,079.6 – 1,079.6 Transaction costs for  equity instruments27–(27.3)–(6.8)––––(34.1)–(34.1)Net purchase of  treasury shares28.2––(13.8)––(13.8)–(13.8)Assignment of  treasury shares28.2–– 17.6 ––––(17.6)–––Share-based payment28––––––– 2.4  2.4 – 2.4 Tax effect on  equity transactions15––––––– 0.1  0.1 – 0.1 Total transactions with or distributions to owners 25.0  757.7  3.8  262.8 –––(15.1) 1,034.2 (39.5) 994.7 CHANGES IN OWNERSHIP INTERESTS IN SUBSIDIARIES:Changes in participation of  non-controlling interests–––––––(8.8)(8.8) 22.7  13.9 Restated * Balance at December 31 179.5  1,964.7 (14.3) 262.8 (32.9)–(112.2) 46.0  2,293.6  159.5  2,453.1 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)993 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015CONSOLIDATED  STATEMENT OF  CASH FLOWSFOR THE YEAR ENDED DECEMBER 31, 2015IN MILLIONS OF CHFNOTE2015RESTATED* 2014CASH FLOWS FROM OPERATING ACTIVITIESEarnings before taxes (EBT)(46.8) 107.0 Net earnings from discontinued operations40(0.2)(0.8)Total earnings before taxes (EBT)(47.0) 106.2 ADJUSTMENTS FORDepreciation, amortization and impairment12 444.8  248.9 Loss / (gain) on sale of non-current assets 0.9 (0.9)Increase / (decrease) in allowances and provisions 53.1 (16.0)Loss / (gain) on unrealized foreign exchange differences 1.5  9.1 Other non-cash items 14.3  2.4 Share of result of associates11(4.0)(2.3)Interest expense14 200.7  154.1 Interest income14(16.0)(5.7)Cash flow before working capital changes 648.3  495.8 Decrease / (increase) in trade and other accounts receivable 63.5 (32.0)Decrease / (increase) in inventories24 15.3  36.0 Increase / (decrease) in trade and other accounts payable(221.9)(43.5)Dividends received from associates11 4.8  0.4 Cash generated from operations 510.0  456.7 Income taxes paid(95.2)(65.2)Net cash flows from operating activities 414.8  391.5 CASH FLOW FROM INVESTING ACTIVITIESPurchase of property, plant and equipment 18, 19(134.8)(143.7)Purchase of intangible assets20, 21(179.7)(57.0)Purchase of financial assets(11.7)–Proceeds from sale of property, plant and equipment 4.9  3.1 Interest received  11.4  4.9 Business combinations, net of cash6(1,366.7)(1,124.6)Proceeds from sale of interests in subsidiaries and associates11 28.6  0.2 Net cash flows used in investing activities(1,648.0)(1,317.1)1003 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015IN MILLIONS OF CHFNOTE2015RESTATED* 2014CASH FLOW FROM FINANCING ACTIVITIESProceeds from issue of new shares27 2,200.0  810.0 Proceeds from mandatory convertible notes27– 275.0 Transaction costs for issuance of financial instruments(110.8)(75.9)Proceeds from bank loans31 824.0  1,570.8 Proceeds from issuance of notes31 734.6  606.8 Repayment of bank loans and senior notes31(981.9)(1,821.7)Repayment of 3rd party loans 31(5.1)(5.7)Dividends paid to non-controlling interest29(43.3)(39.5)Net purchase of treasury shares28–(13.8)Net contributions from / (purchase of) non-controlling interests(1,413.3) 31.1 Interest paid (135.2)(107.8)Net cash flows (used in) / from financing activities 1,069.0  1,229.3 Currency translation on cash 83.7 (37.1)(Decrease) / increase in cash and cash equivalents(80.5) 266.6 CASH AND CASH EQUIVALENTS AT THE– beginning of the period 513.0  246.4 – end of the period 432.5  513.0 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)CONSOLIDATED  STATEMENT OF  CASH FLOWS (CONTINUED)FOR THE YEAR ENDED DECEMBER 31, 2015NOTES TO THE  
CONSOLIDATED  
FINANCIAL  
STATEMENTS

FOR THE YEAR ENDED DECEMBER 31, 2015

1. 

CORPORATE INFORMATION

Dufry AG (the Company) is a publicly listed company with headquarters in Basel, 
Switzerland. The Company is the world’s leading travel retail company. It operates 
around 2,200 shops worldwide. The shares of the Company are listed on the Swiss 
Stock  Exchange  (SIX)  in  Zurich  and  its  Brazilian  Depository  receipts  on  the 
BM&FBOVESPA in São Paulo.

The consolidated financial statements of Dufry AG and its subsidiaries (Dufry or 
the group) for the year ended December 31, 2015 were authorized for public dis-
closure in accordance with a resolution of the Board of Directors of the Company 
dated March 8, 2016, and are subject to the approval of the Annual General meet-
ing to be held on April 28, 2016.

2. 

ACCOUNTING POLICIES

2.1 

BASIS OF PREPARATION

The consolidated financial statements of Dufry AG and its subsidiaries have been 
prepared in accordance with International Financial Reporting Standards (IFRS).

Dufry AG’s consolidated financial statements have been prepared on the histori-
cal cost basis, except for financial instruments that are measured at fair values, as 
explained in the accounting policies below. Historical cost is generally based on 
the fair value of the consideration given in exchange for assets. The carrying val-
ues of recognized assets and liabilities that are hedged items in fair value hedges, 
and are otherwise carried at amortized cost, are adjusted to record changes in the 
fair values attributable to the risks that are being hedged.

The consolidated financial statements are presented in millions of Swiss Francs 
(CHF) and all values are rounded to the nearest one hundred thousand, except when 
otherwise indicated.

2.2  BASIS OF CONSOLIDATION

The  consolidated  financial  statements  incorporate  the  financial  statements  of 
 Dufry AG and entities controlled by Dufry (its subsidiaries) as at December 31, 2015 
and  the  respective  comparative  information.  Certain  comparative  figures  were 
 restated  due  to  the  revision  of  the  values  of  the  purchase  price  analysis  of  the 
 Nuance Group (see notes 6.5 and 39).

101

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Subsidiaries are fully consolidated from the date of acquisition, being the date on 
which Dufry obtains control, and continue to be consolidated until the date when 
such control is lost. The group controls an entity when Dufry is exposed to, or has 
rights to, variable returns from its involvement with the entity and has the ability 
to affect those returns through its power over the entity. The financial statements 
of the subsidiaries are prepared for the same reporting period as the parent com-
pany,  using  uniform  accounting  policies.  All  intra  group  balances,  transactions, 
 unrealized gains and losses resulting from intragroup transactions and dividends 
are eliminated in full.

A change in the ownership interest of a subsidiary, without a loss of control, is 
 accounted for as an equity transaction. If the group loses control over a subsid-
iary, it
 – derecognizes the assets (including goodwill) and liabilities of the subsidiary, 
derecognizes the carrying amount of any non-controlling interest as well as 
derecognizes the cumulative translation differences recorded in equity
 – recognizes the fair value of the consideration received, recognizes the fair 

value of any investment retained as well as recognizes any surplus or deficit  
in the consolidated income statement and

 – reclassifies the parent’s share of components previously recognized in  
other comprehensive income to the consolidated income statement or 
retained earnings, as appropriate.

For the accounting treatment of associated companies see 2.3 p).

2.3  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

a) Business combinations and goodwill
Business combinations are accounted for using the acquisition method. The cost 
of an acquisition is measured as the aggregate of the consideration transferred, 
measured  at  acquisition  date  fair  value  and  the  amount  of  any  non-controlling 
 interest in the acquiree. For each business combination, Dufry selects whether it 
measures the non-controlling interest in the acquiree either at fair value or at the 
proportionate share of the acquiree’s identifiable net assets. Acquisition related 
transaction  costs  are  expensed  and  included  in  other  operational  result.  When 
 Dufry acquires a business, it assesses the financial assets and liabilities assumed 
for appropriate classification and designation in accordance with the contractual 
terms, economic circumstances and pertinent conditions as at the acquisition date.

Any contingent consideration to be transferred by the acquirer will be recognized 
at fair value at the acquisition date. Contingent consideration classified as an  asset 
or liability that is a financial instrument and within the scope of IAS 39 Financial 
Instruments:  Recognition  and  Measurement,  is  measured  at  fair  value  with  the 
changes in contingent considerations recognized in the income statement.

Dufry measures goodwill at the acquisition date as:
 – The fair value of the consideration transferred;
 – plus the recognized amount of any non-controlling interests in the acquiree;
 – plus if the business combination is achieved in stages, the fair value of the  

pre-existing equity interest in the acquiree;

 – less the net recognized amount of the identifiable assets acquired and 

liabilities assumed.

When the excess is negative, a bargain purchase gain is recognized immediately in 
the consolidated income statement.

102

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015After initial recognition, goodwill is measured at cost less any accumulated impair-
ment losses. For the purpose of impairment testing, goodwill acquired in a busi-
ness combination is, from the acquisition date, allocated to each of the group’s 
cash-generating units that are expected to benefit from the combination.

Where  goodwill  forms  part  of  a  cash-generating  unit  and  part  of  the  operation 
within that unit is disposed of, the goodwill associated with the operation disposed 
of is included in the carrying amount of the operation when determining the gain 
or loss on disposal of the operation. Goodwill disposed of in this circumstance is 
measured based on the relative values of the operation disposed of and the por-
tion of the cash-generating unit retained, unless there are specific allocations.

b) Turnover
Sales are measured at the fair value of the consideration received, excluding sales 
taxes or duties. Retail sales are settled in cash or by credit card, whereas adver-
tising income is recognized when the services have been rendered.

c) Cost of sales
Cost  of  sales  are  recognized  when  the  company  sells  a  product  and  comprise  
the  purchase  price  and  the  cost  incurred  until  the  product  arrives  at  the 
 warehouse,  i.e.  import  duties,  transport,  inventory  valuation  adjustments  and 
 inventory differences.

d) Foreign currency translation
The consolidated financial statements are expressed in millions of Swiss francs 
(CHF). Each company in the group uses its corresponding functional currency and 
items included in the financial statements of each entity are measured using that 
functional currency. Transactions in foreign currencies are initially recorded in the 
functional currency using the exchange rate at the date of the transaction.

Monetary assets and liabilities denominated in foreign currencies are re-measured 
to their fair value in the functional currency using the exchange rate at the report-
ing date and recorded as unrealized foreign exchange gains / losses. Exchange dif-
ferences  arising  on  the  settlement  or  on  the  translation  of  derivative  financial 
 instruments are recognized through the consolidated income statement, except 
where the hedges on net investments allow the recognition in other comprehen-
sive income, until the respective investments are disposed of. Any related deferred 
tax is also accounted through other comprehensive income. Non-monetary items 
are measured at historical cost in the respective functional currency.

At the reporting date, the assets and liabilities of all subsidiaries reporting in for-
eign currency are translated into the presentation currency of Dufry (CHF) using 
the exchange rate at the reporting date. The income statements of the subsidiar-
ies  are  translated  using  the  average  exchange  rates  of  the  respective  month  in 
which the transactions occurred. The net translation differences are recognized 
in other comprehensive income. On disposal of a foreign entity or when control is 
lost, the deferred cumulative translation difference recognized within equity relat-
ing to that particular operation is recognized in the consolidated income state-
ment as gain or loss on sale of subsidiaries.

Intangible assets and fair value adjustments identified during a business combina-
tion (purchase price allocation) are treated as assets and liabilities in the functional 
currency of such operation.

103

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015104

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Principal foreign exchange rates applied for valuation and translation:AVERAGE RATECLOSING RATERATES AT ACQUISITION DATEIN CHF2015201431.12.201531.12.201407.08.201509.09.20141 USD0.96250.91550.99970.99390.98220.93421 EUR1.06801.21441.08631.20271.07661.20671 GBP1.47071.50681.47301.54841.5202e) Equity instrumentsAn equity instrument is any contract that evidences a residual interest in the  assets of an entity after deducting all of its liabilities. Equity instruments issued by  the group are recognized at the proceeds received, net of direct issue costs.  Repurchase of the Company’s own equity instruments is recognized and  deducted  directly in equity. No gain or loss is recognized in the consolidated   income statement on the purchase, sale, issue or cancellation of the Company’s own equity  instruments.f) Share capitalOrdinary shares are classified as equity. Mandatory convertible notes are classi-fied as compound financial instruments (see 2.3 g) below.Costs directly attributable to the issuance of shares or options are shown in the statement of changes in equity as transaction costs for equity instruments, net  of tax.When any subsidiary purchases Dufry shares (treasury shares), the consideration paid, including any directly attributable expenses, net of income taxes, is deducted from equity until the shares are cancelled, assigned or sold. Where such ordinary shares are subsequently sold, any consideration received, net of any direct trans-action expenses and income tax, is included in equity.g) Compound financial instrumentsCompound financial instruments issued by Dufry comprise convertible notes that can be converted to share capital. The number of shares to be issued is dependent on the changes in their fair value.The liability component of a compound financial instrument is recognized initially at the fair value of a similar liability that does not have an equity conversion option. The equity component is recognized initially at the difference between the fair value of the compound financial instrument as a whole and the fair value of the liability component and is represented in equity for the date of inception. The directly  attributable transaction costs are allocated to the liability and equity components in proportion to their initial carrying amounts.Subsequent to initial recognition, the liability component of a compound financial instrument is measured at amortized cost using the effective interest method. The equity component of a compound financial instrument is not re-measured except on conversion or expiry.The liability component is classified as current liabilities unless Dufry has an  unconditional right to defer settlement for at least 12 months after the end of the reporting period.105

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015h) LinearizationIn cases where fees for the concession are based on fix or determinable amounts of money, the expenses paid are treated as operational lease. For these operational leases when the amounts are increasing or decreasing over the time Dufry accrues the difference between the amount paid and the respective straight-line expenses for the period calculated over the overall duration of the contract, as linearization. In addition, this line item includes the reduction in concession payments granted based on an upfront payment (see prepaid lease in note 26) done at the inception of two Spanish contracts (Madrid and Barcelona as main airports), acquired as part of the World Duty Free acquisition (see note 6.1). i) Pension and other post-employment benefit obligationsThe employees of the subsidiaries are eligible for retirement, invalidity and death benefits under local social security schemes prevailing in the countries concerned and defined benefit or defined contribution plans provided through separate funds, insurance plans, or unfunded arrangements. The pension plans are either funded through regular contributions made by the employer or the employee or unfunded.The cost of providing benefits under defined benefit plans is determined using the projected unit credit method.Re-measurements, the effect of the asset ceiling (excluding net interest) and the return on plan assets (excluding net interest), are recognized in the statement of financial position with a corresponding debit or credit to other comprehensive  income in the period in which they occur. Re-measurements are not reclassified to profit or loss in subsequent periods.Past service costs are recognized in profit or loss on the earlier of: –The date of the plan amendment or curtailment, and –the date that Dufry recognizes restructuring related costsNet interest is calculated by applying the discount rate to the net defined benefit obligation (asset). Dufry recognizes the following changes in the net defined benefit obligation in the income statement: –Service costs comprising current service costs, past service costs,  gains and losses on curtailments and non-routine settlements under “personnel expenses” –Net interest expense or income under “interest expenses or income”j) Share-based paymentsEquity settled share based payments to employees and other third parties provid-ing services are measured at the fair value of the equity instruments at grant date. The fair value determined at grant date of the equity-settled share-based pay-ments is expensed on a pro rata basis over the vesting period, based on the esti-mated number of equity instruments that will eventually vest. At the end of each reporting period, Dufry revises its estimate of the number of equity instruments expected to vest. The impact of the revision of the original estimates, if any, is  recognized in the income statement such that the cumulative expense reflects the revised estimate.Where the terms of an equity settled award are modified, the minimum expense 
recognized is the expense as if the terms had not been modified. An additional 
 expense is recognized for any modification, which increases the total fair value of 
the share-based payment arrangement, or is otherwise beneficial to the holder of 
the option as measured at the date of modification.

k) Taxation
Income tax expense represents the sum of the current income tax and deferred tax.

Income tax positions not relating to items recognized in the income statement, are 
recognized in correlation to the underlying transaction either in other comprehen-
sive income or equity.

Current income tax
Income  tax  receivables  or  payables  are  measured  at  the  amount  expected  to  
be  recovered  from  or  paid  to  the  tax  authorities.  The  tax  rates  and  tax  laws  
used to compute the amount are those that are enacted or substantially enacted 
at  the  reporting  date  in  the  countries  where  Dufry  operates  and  generates   
taxable  income.

Income tax relating to items recognized in other comprehensive income is recog-
nized in the same statement.

Deferred tax
Deferred  tax  is  provided  using  the  liability  method  on  temporary  differences 
 between the tax basis of assets or liabilities and their carrying amounts for finan-
cial reporting purposes at the reporting date.

Deferred tax liabilities are recognized for all taxable temporary differences,  except:
 – When the deferred tax liability arises from the initial recognition of goodwill or 
an asset or liability in a transaction that is not a business combination and,  
at the time of the transaction, affects neither the accounting profit nor taxable 
profit or loss

 – In respect of taxable temporary differences associated with investments in 
subsidiaries, when the timing of the reversal of the temporary differences  
can be controlled and it is probable that the temporary differences will not 
reverse in the foreseeable future

Deferred tax assets are recognized for all deductible temporary differences, the 
carry forward of unused tax credits or tax losses. Deferred tax assets are recog-
nized to the extent that it is probable that taxable profit will be available, against 
which the deductible temporary differences and the carry forward of unused tax 
credits and unused tax losses can be utilized, except:
 – When the deferred tax asset relating to the deductible temporary difference 
arises from the initial recognition of an asset or liability in a transaction that is 
not a business combination and, at the time of the transaction, affects neither 
the accounting profit nor taxable profit or loss

 – In respect of deductible temporary differences associated with investments in 
subsidiaries, deferred tax assets are recognized only to the extent that it is 
probable that the temporary differences will reverse in the foreseeable future 
and taxable profit will be available against which the temporary differences 
can be utilized.

106

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The carrying amount of deferred tax assets is reviewed at each reporting date and 
reduced to the extent that it is no longer probable that sufficient taxable profit will 
be available to allow the deferred tax asset to be utilized. Unrecognized deferred 
tax assets are reassessed at each reporting date and are recognized to the extent 
that it has become probable that future taxable profits will allow the deferred tax 
asset to be recovered.

Deferred tax assets and liabilities are measured at the tax rates that are expected 
to apply in the year when the asset is realized or the liability is settled, based on 
tax rates (and tax laws) that have been enacted or substantially enacted at the 
 reporting date applicable for each respective company.

l) Property, plant and equipment
These are stated at cost less accumulated depreciation and any impairment in fair 
value. Depreciation is computed on a straight-line basis over the shorter of the 
 estimated useful life of the asset or the lease term. The useful lives applied are  
as follows:
 – Real estate (buildings) 20 to 40 years
 – Leasehold improvements the shorter of 10 years
 – Furniture and fixtures the shorter of 5 years
 – Motor vehicles the shorter of 5 years
 – Computer hardware the shorter of 5 years

m) Intangible assets
These assets mainly comprise of concession rights and brands. Dufry considers 
that these assets have indefinite useful live, when concession rights are granted 
by one of the non-controlling interests holder of the company, or for brands when 
the company considers to use the brand for the foreseable future. Intangible  assets 
acquired separately are capitalized at cost and those from a business acquisition 
are capitalized at fair value as at the date of acquisition. Following initial recogni-
tion, the cost model is applied to intangible assets. The useful lives of these intan-
gible assets are assessed to be either finite or indefinite. Intangible assets with 
 finite lives are amortized over the useful economic life. Intangible assets with an 
indefinite useful life are reviewed annually to determine whether the indefinite life 
assessment continues to be supportable. If not, any changes are made on a pro-
spective basis.

n) Impairment of non-financial assets
Intangible assets with indefinite useful life are not subject to amortization and are 
tested annually for impairment. Assets that are subject to depreciation and amor-
tization are reviewed for impairment whenever events or circumstances indicate 
that the carrying amount may not be recoverable. An impairment loss is recog-
nized when the carrying amount of an asset or cash generating unit exceeds its 
 recoverable amount. The recoverable amount is the higher of an asset’s fair value 
less cost of disposal and its value in use. For the purpose of assessing impairment, 
assets are grouped at the lowest levels for which there are separately identifiable 
cash inflows (cash generating units).

o) Non-current assets held for sale or for distribution to equity holders  
of the parent and discontinued operations 
Dufry classifies investments as held for sale or for distribution to equity holders 
of the parent if their carrying amounts will be recovered principally through a sale 
or distribution rather than through continuing use. Dufry measures these at the 
lower of their carrying amount or fair value less costs to sell or to distribute.

107

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Assets and liabilities classified as held for sale or for distribution are presented 
separately in the statement of financial position.

A disposal group qualifies as discontinued operation if it is:
 – A major line of business or major geographical area;
 – part of a single coordinated plan for disposal; or
 – a subsidiary acquired exclusively with a view to resale

Discontinued operations are excluded from the results of continuing operations 
and are presented as a single amount as net earnings after tax from discontinued 
operations in the consolidated statement of income.

Additional disclosures are provided in note 40. All other notes to the financial 
 statements mainly include amounts for continuing operations, unless otherwise 
mentioned.

p) Associates
Associates are all entities over which Dufry has significant influence but not con-
trol, generally accompanying a shareholding of more than 20 % of the voting rights. 
Investments in associates are accounted for using the equity method of account-
ing. Under the equity method, the investment is initially recognized at cost. The 
carrying amount is increased or decreased to recognize the investor’s share of the 
net earnings of the investee after the date of acquisition and decreased by divi-
dends  declared.  Dufry’s  investment  in  associates  includes  goodwill  identified  
on acquisition.

Dufry’s share of post-acquisition net earnings is recognized in the income state-
ment, and its share of post-acquisition movements in other comprehensive income 
is recognized in the statement of comprehensive income with a corresponding 
 adjustment to the carrying amount of the investment. When Dufry’s share of losses 
in an associate equals or exceeds its interest in the associate, Dufry does not rec-
ognize further losses, unless it has incurred legal or constructive obligations or 
made payments on behalf of the associate. If the ownership interest in an asso-
ciate is reduced but significant influence is retained, only a proportionate share of 
the amounts previously recognized in other comprehensive income is reclassified 
to net earnings where appropriate.

Dufry determines at each reporting date whether there is any objective evidence 
that the investment in the associate is impaired. If this is the case, Dufry calcu-
lates the amount of impairment as the difference between the recoverable amount 
of the associate and its carrying value and recognizes the amount adjacent to share 
of result of associates in the income statement.

Profits and losses resulting from upstream and downstream transactions between 
Dufry and its associate are recognized in the group’s financial statements only to 
the extent of unrelated investor’s interests in the associates. Unrealized losses are 
eliminated unless the transaction provides evidence of an impairment of the asset 
transferred. Accounting policies of associates have been changed where neces-
sary to ensure consistency with the policies adopted by Dufry.

Dilution gains and losses arising in investments in associates are recognized in the 
income statement.

108

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015q) Inventories
Inventories are valued at the lower of historical cost or net realizable value. The 
historical costs are determined using the FIFO method. Historical cost includes all 
expenses incurred in bringing the inventories to their present location and condi-
tion. This includes mainly import duties and transport cost. Purchase discounts 
and rebates are deducted in determining the cost of inventories. The net realizable 
value  is  the  estimated  selling  price  in  the  ordinary  course  of  business  less  
the  estimated costs necessary to make the sale. Inventory allowances are set up 
in the case of slow-moving and obsolete stock. Expired items are fully written off.

r) Cash and cash equivalents
Cash and cash equivalents consist of cash on hand or current bank accounts as 
well as short-term deposits at banks with initial maturity below 91 days. Short-term 
investments are included in this position if they are highly liquid, readily convert-
ible into known amounts of cash and subject to insignificant risk of changes in value. 
Bullet bonds amounting to CHF 29.5 (2014: 23.9) million, due within 90 days are dis-
closed here.

s) Provisions
Provisions are recognized when the group has a present obligation (legal or con-
structive) as a result of a past event, it is probable that Dufry will be required  
to settle the obligation, and a reliable estimate can be made of the amount of  
the  obligation.

The amount recognized as a provision is the best estimate at the end of the report-
ing period of the consideration required to settle the present obligation, taking into 
account the risks and uncertainties surrounding the obligation. When a provision 
is measured using the cash flows estimated to settle the present obligation, its 
carrying amount is the present value of those cash flows (where the effect of the 
time value of money is material).

When  some  or  all  of  the  economic  benefits  required  to  settle  a  provision  are 
 expected to be recovered from a third party, a receivable is recognized as an  asset 
if it is virtually certain that the reimbursement will be received and the amount of 
the receivable can be measured reliably.

Contingent liabilities acquired in a business combination 
Contingent liabilities acquired in a business combination are initially measured at 
fair value at the acquisition date. At the end of subsequent reporting periods, such 
contingent liabilities are measured at the higher of the amount that would be rec-
ognized in accordance with IAS 37 Provisions, contingent liabilities and contingent 
assets and the amount initially recognized less cumulative amortization recognized 
in accordance with IAS 18 Revenue.

Onerous contracts
Present obligations arising under onerous contracts are recognized and measured 
as provisions. An onerous contract is considered to exist if Dufry has a contract 
under which the unavoidable costs of meeting the obligations under the contract 
exceed the economic benefits expected to be received from the contract.

109

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Restructurings
A restructuring provision is recognized when Dufry has developed a detailed for-
mal plan for the restructuring and has raised a valid expectation in those affected 
that it will carry out the restructuring by starting to implement the plan or announc-
ing its main features to those affected by it. The measurement of a restructuring 
provision  includes  only  the  direct  expenditures  arising  from  the  restructuring, 
which are those amounts that are both necessarily entailed by the restructuring 
and not associated with the ongoing activities of the entity.

t) Financial instruments
Financial assets and financial liabilities are recognized when Dufry becomes a party 
to the contractual provisions of the instrument.

Financial assets and financial liabilities are initially measured at fair value. Trans-
action costs that are directly attributable to the acquisition or issue of financial 
assets and financial liabilities (other than financial assets and financial liabilities at 
fair value through profit or loss) are deducted from or added to the fair value of 
the financial assets or financial liabilities on initial recognition. Transaction costs 
directly attributable to the acquisition of financial assets or financial liabilities  
at  fair  value  through  profit  or  loss  are  recognized  immediately  in  the  income 
 statement.

Effective interest method
The effective interest method is a method of calculating the amortized cost of a 
debt instrument and of allocating interest income over the relevant period. The 
 effective  interest  rate  is  the  rate  that  exactly  discounts  estimated  future  cash 
flows (including all fees and points paid or received that form an integral part of 
the effective interest rate, transaction costs and other premiums or discounts) 
through the expected life of the debt instrument, or, where appropriate, a shorter 
period, to the net carrying amount on initial recognition.

u) Financial assets
Financial assets are classified into the following categories: financial assets at fair 
value through profit or loss (FVTPL), Held to maturity financial assets, available for 
sale (AFS) financial assets and loans and receivables. The categorization depends 
on the nature and purpose of the financial assets and is determined at the time of 
initial recognition. All regular purchases or sales of financial assets are recognized 
and derecognized on a trade date basis. Regular purchases or sales of financial 
 assets are those that require delivery of assets within the time frame established 
by regulation or convention in the marketplace.

Financial assets at FVTPL
Financial assets are classified as at FVTPL when the financial asset is either held 
for trading or it is designated as at FVTPL.

A financial asset is classified as held for trading if:
 – It has been acquired principally for the purpose of selling it in the near term; or
 – on initial recognition it is part of a portfolio of identified financial instruments 
that Dufry manages together and has a recent actual pattern of short-term 
profit taking; or

 – it is a derivative that is not designated and effective as a hedging instrument.

110

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015A financial asset other than a financial asset held for trading may be designated 
as at FVTPL upon initial recognition if:
 – Such designation eliminates or significantly reduces a measurement or 

recognition inconsistency that would otherwise arise; or

 – the financial asset forms part of a group of financial assets or financial 

liabilities or both, which is managed and its performance is evaluated on a fair 
value basis, in accordance with Dufry’s documented risk management or 
investment strategy, and information about the grouping is provided internally 
on that basis; or

 – it forms part of a contract containing one or more embedded derivatives, and 

IAS 39 Financial instruments: recognition and measurement permits the entire 
combined contract (asset or liability) to be designated as at FVTPL.

Financial assets at FVTPL are stated at fair value, with any gains or losses arising 
on re-measurement recognized in the income statement. The net gain or loss rec-
ognized in the income statement incorporates any dividend or interest earned on 
the  financial  asset  and  is  included  in  the  other  operating  result  line  item  in  the 
 income statement. Fair value is determined in the manner described in note 37.

Trade and other accounts receivable
Trade  and  other  receivables  (including  credit  cards  receivables,  other  accounts 
 receivable, cash and cash equivalents) are measured at amortized cost using the 
effective interest method, less any impairment.

Impairment of financial assets
Financial assets, other than those at FVTPL, are assessed for indicators of impair-
ment at the end of each reporting period. Financial assets are considered to be 
 impaired when there is objective evidence that, as a result of one or more events 
that occurred after the initial recognition of the financial asset, the estimated 
 future cash flows of the financial asset have been affected.

Certain categories of financial assets, such as trade receivables, are assessed for 
impairment individually.

Subsequent recoveries of amounts previously written off are credited against the 
allowance accounts for these categories. Changes in the carrying amount of the 
allowance  account  are  recognized  in  the  income  statement  in  the  lines  selling 
 expenses or other operational result.

Derecognition of financial assets
Dufry derecognizes a financial asset only when the contractual rights to the cash 
flows from the asset expire, or when it transfers the financial asset and substan-
tially all the risks and rewards of ownership of the asset to another entity. If  Dufry 
neither transfers nor retains substantially all the risks and rewards of ownership 
and  continues  to  control  the  transferred  as  set,  Dufry  recognizes  its  retained 
 interest in the asset and an associated liability for amounts it may have to pay. If 
Dufry retains substantially all the risks and rewards of ownership of a transferred 
financial asset, Dufry continues to recognize the financial asset and also recog-
nizes a collateralized borrowing for the proceeds received.

111

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015v) Financial liabilities
Financial liabilities are classified as either financial liabilities at FVTPL or other 
 financial liabilities.

Financial liabilities at FVTPL
These financial liabilities are either held for trading or have been designated as  
at FVTPL.

A financial liability is classified as held for trading if:
 – It has been acquired principally for the purpose of re purchasing it in the near 

term; or

 – on initial recognition it is part of a portfolio of identified financial instruments 
that the group manages together and has a recent actual pattern of short-term 
profit taking; or

 – it is a derivative that is not designated and effective as a hedging instrument.

Other financial liabilities, not held for trading may be designated as at FVTPL upon 
initial recognition if:
 – Such designation eliminates or significantly reduces a measurement or 

recognition inconsistency that would otherwise arise; or

 – the financial liability forms part of a group of financial assets or financial 

liabilities or both, which is managed together and its performance is evaluated 
on a fair value basis, in accordance with the group’s documented risk 
management or investment strategy, and information about the grouping  
is provided internally on that basis; or

 – it forms part of a contract containing one or more embedded derivatives, and 

IAS 39 Financial instruments: recognition and measurement permits the entire 
combined contract (asset or liability) to be designated as at FVTPL.

Financial liabilities at FVTPL are stated at fair value, with any gains or losses aris-
ing on re-measurement recognized in the income statement. The net gain or loss 
recognized in the consolidated income statement incorporates any interest paid 
on the financial liability and is included in the financial result in the income state-
ment. Fair value is determined in the manner described in note 37.

Other financial liabilities
Other  financial  liabilities  (including  borrowings)  are  subsequently  measured  at 
 amortized cost using the effective interest method (see 2.3 t).

Derecognition of financial liabilities
Dufry derecognizes financial liabilities only when the obligations are discharged, 
cancelled or they expired. The difference between the carrying amount of the 
 financial liability derecognized and the consideration paid or payable is recognized 
in the consolidated income statement.

w) Offsetting of financial instruments
Financial assets and financial liabilities are offset and the net amount is reported 
in the consolidated statement of financial position if there is a currently enforce-
able legal right to offset the recognized amounts and there is an intention to  settle 
on a net basis, to realize the assets and settle the liabilities simultaneously (see 
note 38.10).

112

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015x) Derivative financial instruments
Dufry enters into a variety of derivative financial instruments to manage its expo-
sure to interest rate or foreign exchange rate risks, including foreign exchange for-
ward contracts, interest rate swaps and cross currency swaps. Further details of 
derivative financial instruments are disclosed in note 38.

Derivatives are initially recognized at fair value at the date the derivative contracts 
are entered into and are subsequently re-measured to their fair value at the end 
of  each  reporting  period.  The  resulting  gain  or  loss  is  recognized  in  the  income 
statement unless the derivative is designated and effective as a hedging instru-
ment, in which event the timing of the recognition in the income statement depends 
on the nature of the hedge relationship.

Embedded derivatives
Derivatives  embedded  in  non-derivative  host  contracts  are  treated  as  separate 
 derivatives when their risks and characteristics are not closely related to those of 
the host contracts and the host contracts are not measured at FVTPL.

y) Hedge accounting
Dufry designates certain hedging instruments, which include derivatives and non-
derivatives in respect of foreign currency risk, as either fair value hedges, cash 
flow hedges, or hedges of net investments in foreign operations. Hedges of foreign 
exchange risk on firm commitments are accounted for as cash flow hedges.

At the inception of the hedge relationship, the entity documents the relationship 
between the hedging instrument and the hedged item, along with its risk manage-
ment  objectives  and  its  strategy  for  undertaking  various  hedge  transactions. 
 Furthermore, at the inception of the hedge and on an ongoing basis, Dufry docu-
ments whether the hedging instrument is highly effective in offsetting changes in 
fair values or cash flows of the hedged item attributable to the hedged risk.

Hedge accounting is discontinued when Dufry revokes the hedging relationship, 
when the hedging instrument expires or is sold, terminated, or exercised, or when 
it no longer qualifies for hedge accounting. Any gain or loss recognized in other 
comprehensive income and accumulated in equity at that time, is recognized when 
the underlying hedged item is ultimately derecognized in the income statement.

Cash flow hedges
The effective portion of changes in the fair value of derivatives that are designated 
and qualify as cash flow hedges is recognized in other comprehensive income and 
accumulated in the hedging and revaluation reserves. The gain or loss relating to 
the ineffective portion is recognized in the income statement, and is included in 
the interest expenses / income line item.

Hedges of net investments in foreign operations
Hedges of net investments in foreign operations are accounted for similarly to cash 
flow hedges. Any gain or loss on the hedging instrument relating to the effective 
portion of the hedge is recognized in other comprehensive income and accumu-
lated under the heading of translation reserves. The gain or loss relating to the 
 ineffective  portion  is  recognized  immediately  in  the  income  statement,  and  is 
 included in the foreign exchange gains / losses line item (see notes 31.1 and 31.2).

113

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 20152.4  CHANGES IN ACCOUNTING POLICY AND DISCLOSURES 

New and amended standards and interpretations
The accounting policies adopted are consistent with those of the previous finan-
cial year, except for the revised Standards and the Interpretations adopted in these 
financial  statements  (effective  January  1,  2015).  Their  adoption  did  not  have  a 
 significant impact on the amounts reported in these financial statements or dis-
closures therein.

Annual improvements 2010 – 2012 (issued December 2013)

 – IFRS 2 Share-based payments 

The definition of vesting condition was clarified, by separately defining  
a “performance condition” and a “service condition”.

 – IFRS 3 Business combinations 

Accounting for contingent consideration in a business combination that  
is a financial asset or financial liability can only be measured at fair value,  
with changes in fair value being presented in either profit or loss or other 
comprehensive income.

 – IFRS 8 Operating segments 

Aggregation of operating segments requires the disclosure of those factors 
that are used to identify the entity’s reportable segments.

 – IAS 24 Related party disclosures 

An entity providing key management personnel services to the reporting 
entity is a related party of the reporting entity.

114

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015CRITICAL ACCOUNTING JUDGMENTS AND KEY SOURCES  

3. 
OF ESTIMATION UNCERTAINTY

The  preparation  of  Dufry’s  financial  statements  requires  management  to  make 
judgments, estimates and assumptions that affect the reported amounts of income, 
expenses, assets and liabilities, and the disclosure of contingent liabilities, at the 
reporting date.

KEY SOURCES OF ESTIMATION UNCERTAINTY

The key assumptions concerning the future and other key sources of estimation 
include uncertainties at the reporting date, which may have a significant risk of 
causing  a  material  adjustment  to  the  carrying  amounts  of  assets  and  liabilities 
within the next financial periods, are discussed below.

Concession rights
Concession rights acquired in a business combination are measured at fair value 
as at the date of acquisition. The useful lives of operating concessions are assessed 
to be either finite or indefinite based on individual circumstances and are consid-
ering  extensions  and  renewals.  The  useful  lives  of  operating  concessions  are 
 reviewed annually to determine whether the indefinite useful life assessment for 
those concessions continues to be sustainable. Dufry annually tests the operat-
ing concessions with indefinite useful lives and assesses these with finite life for 
impairment indications. The underlying calculation requires the use of estimates. 
The comments and assumptions used are disclosed in note 20.1.2.

Onerous contracts
Some of the long-term concession agreements described above include clauses 
to prevent early termination, such as obligations to fulfill guaranteed minimal pay-
ments during the full term of the agreement. The conditions for an onerous con-
tract will be met, when such a contract presents a non-profitable outlook. In this 
event, a provision based on the present value of the unavoidable future negative 
cash flows expected by the management is established. The unavoidable costs are 
the lower of the costs of fulfilling it and any compensation or penalties arising from 
failure to fulfil it. Further details are given in note 32.

Brands and goodwill
Dufry  tests  these  items  annually  for  impairment.  The  underlying  calculation 
 requires the use of estimates. The comments and assumptions used are disclosed 
in note 20.1.

Income taxes
Dufry is subject to income taxes in numerous jurisdictions. Significant judgment is 
required in determining the worldwide provision for income taxes. There are many 
transactions and calculations for which the ultimate tax assessment is uncertain. 
Dufry recognizes liabilities for tax audit issues based on estimates of whether 
 additional taxes will be payable. Where the final tax outcome is different from the 
amounts that were initially recorded, such differences will impact the income tax 
or deferred tax provisions in the period in which such assessment is made. Further 
details are given in notes 15 and 22.

115

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Deferred tax assets
Deferred tax assets are recognized for unused tax losses and deductible tempo-
rary differences to the extent that it is probable that taxable profit will be avail-
able against which the losses can be utilized. Management judgment is required to 
determine the amount of deferred tax assets that can be recognized, based upon 
the  likely  timing  and  level  of  future  taxable  profits.  Further  details  are  given  in 
note 22.

Provisions
Management makes assumptions in relation to the expected outcome and cash 
outflows  based  on  the  development  of  each  individual  case.  Further  details  are 
given in note 32.

Share-based payments
Dufry measures the cost of equity settled transactions with employees by refer-
ence to the fair value of the equity instruments at the grant date. Estimating such 
fair values require determining the most appropriate valuation model for a grant 
of equity instruments, which depends on the terms and conditions of the grant, as 
well as, the most appropriate inputs to the valuation model including the expected 
probability that the triggering clauses will be met. The result will be the expected 
quantity of shares to be assigned. The assumptions and models used are disclosed 
in note 28.

Pension and other post-employment benefit obligations
The cost of defined benefit pension plans is determined using actuarial valuations. 
The actuarial valuation involves assumptions about discount rates, future salary 
and pension increases as well as mortality rates. Due to the long-term nature of 
these plans, such estimates are subject to significant uncertainty. Further details 
are given in note 33.

Purchase price allocation
The determination of the fair values of the identifiable assets (especially the con-
cession rights) and the assumed liabilities (especially the contingent liabilities rec-
ognized as provisions), resulting from business combinations, is based on valuation 
techniques such as the discounted cash flow model. Some of the inputs to this 
model are partially based on assumptions and judgments and any changes thereof 
would affect the reported values (see note 6).

Consolidation of entities where Dufry has control,  
but holding only minority voting rights
Dufry  considers  controlling  certain  entities,  even  when  it  holds  less  than  the 
 majority of the voting rights, when it is exposed to or has the rights to variable 
 returns from the involvements with the investee and has the ability to affect those 
returns through its power over the entity. These indicators are evaluated at the 
time of first consolidation and reviewed when there are changes in the statutes or 
composition of the executive board of these entities. Further details on non-con-
trolling interests are disclosed in notes 29 and 30 as well as the Annex “Most im-
portant subsidiaries”.

116

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015NEW AND REVISED STANDARDS AND INTERPRETATIONS ISSUED  

4. 
BUT NOT YET ADOPTED / EFFECTIVE

The standards and interpretations described below are expected to have an  impact 
on Dufry’s financial position, performance, and / or disclosures. Dufry intends to 
adopt these standards when they become effective.

IAS 7
Statement of cash flows
(effective January 1, 2017)
The IASB has issued an amendment to IAS 7 introducing an additional disclosure 
that will enable users of financial statements to evaluate changes in liabilities aris-
ing from financing activities.

IAS 12
Income taxes
(effective January 1, 2017)
Additional amendments have been issued by the IASB regarding IAS 12 on the rec-
ognition of deferred tax assets for unrealized losses. These amendments clarify 
how to account for deferred tax assets related to debt instruments measured at 
fair value.

IFRS 9
Financial Instruments
(effective January 1, 2018)
Phase 1: Classification and measurement – determines how financial assets and 
financial liabilities are accounted for and measured on an ongoing basis.
Phase 2: Impairment – a new single expected loss impairment model is introduced 
that will require more timely recognition of expected credit losses.
Phase 3: Hedge accounting – the new model aligns the accounting treatment with 
risk management activities, users of the financial statements will be provided with 
better information about risk management and the effect of hedge accounting on 
the financial statements.

The adoption of the first phase of IFRS 9 will have an effect on the classification 
and measurement of the group’s financial assets, but will not impact the financial 
liabilities. Phase 2 is not expected to have any significant impact on the financial 
statements and phase 3 is expected to effect the disclosure requirements from a 
current point of view.

IFRS 15
Revenue from contracts with customers
(effective January 1, 2018)
IFRS 15, revenue from contracts with customers deals with revenue recognition 
and  establishes  principles  for  reporting  useful  information  to  users  of  financial 
statements about the nature, amount, timing and uncertainty of revenue and cash 
flows  arising  from  an  entity’s  contracts  with  customers.  Revenue  is  recognized 
when a customer obtains control of a good or service and thus has the ability to 
direct the use and obtain the benefits from the good or service.

117

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015118

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The standard replaces IAS 18 Revenue and IAS 11 Construction contracts and  related interpretations. Dufry is currently analyzing the impact of the standard, however, does not expect any material changes to the current revenue recognition approach. Dufry considered the following aspects:(a) Sale of goodsDufry’s retail sales are on cash or credit basis and the revenue recognition occurs when the assets are transferred to the customer, (b) Advertising incomeAdvertising income is recognized when the services have been rendered.IFRS 16Leases(effective January 1, 2019)Lessees will be required to recognize a lease liability for the obligation to make lease payments and a right-of-use asset for the right to use the underlying asset for the lease term. The lease liability will be measured at present value of the lease payments to be made over the lease term. In other words, lessees will appear to become more asset-rich but also more indebted. To be considered as such, a lease agreement has to convey the right to control the use of an identified asset through-out the period of use, so that the customer has the right to obtain substantially all of the economic benefits from the use of the identified asset; and direct the use of the identified asset (i.e. direct how and for what purpose the asset is used).  Dufry will be assessing the impact of IFRS 16 on the accounting for its lease, and in par-ticular the concession agreements.By conducting a detailed survey and compliance analysis of relevant agreements, Dufry will determine if the contracts convey the rights to control the use of the premises and if these grant substantially all economic benefits of that use.Amendments that are considered to be insignificant from a current point of view:Sale or Contribution of Assets between an Investor and its Associate  or Joint venture (proposed amendments to IFRS 10 and IAS 28)(effective date not yet defined by IASB)The gain or loss resulting from the sale to or contribution from an associate of  assets that constitute a business as defined in IFRS 3 is recognized in full. The gain or loss resulting from the sale to or contribution from a subsidiary that does not constitute a business as defined in IFRS 3 (i.e. not a group of assets conforming a business) to an associate is recognized only to the extent of unrelated investors’ interests in the associate.Annual Improvements 2012 – 2014 – issued September 2014(effective January 1, 2016) –IFRS 5 non-current assets held for sale and discontinued operations: Changes in methods of disposal are clarified, i.e. whether such a change in a disposal method would qualify as a change to a plan of sale. This amendment does not currently have any impact on Dufry. –IAS 34 Interim Financial reporting: Disclosure of information “elsewhere  in the interim financial report” is clarified and requires the inclusion of  a cross-reference from the interim financial statements to the location of  this information.119

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 20155. SEGMENT INFORMATIONDufry’s risks and returns are predominantly affected by the fact that Dufry oper-ates in different countries. Therefore, Dufry presents the segment information as it does internally to the Group Executive Committee, using 4 geographical areas plus the Nuance business, the World Duty Free business and the distribution cen-ters as additional business units.TURNOVER2015 IN MILLIONS OF CHFwith external  customerswith other  business unitsTOTALEBITDA 1FULL TIME  EQUIVALENTSEMEA & Asia 1,010.8 – 1,010.8  134.5  4,407 America I 808.4 – 808.4  55.7  3,674 America II 487.8 – 487.8  0.7  2,263 United States & Canada 1,043.2 – 1,043.2  126.9  5,743 The Nuance Business 1,337.9 – 1,337.9  131.6  3,386 World Duty Free Business 2 1,410.0 – 1,410.0  153.3  9,069 Distribution Centers  41.2  836.7  877.9  121.1  311 Total segments 6,139.3  836.7  6,976.0  723.8  28,853 Eliminations–(836.7)(836.7)––Dufry 6,139.3 – 6,139.3  723.8  28,853 TURNOVER2014 IN MILLIONS OF CHFwith external  customerswith other  business unitsTOTALEBITDA 1*FULL TIME  EQUIVALENTSEMEA & Asia 1,194.5 – 1,194.5  189.9  4,367 America I 763.0 – 763.0  57.0  3,565 America II 683.3 – 683.3  27.2  2,389 United States & Canada 963.1 – 963.1  121.8  5,669 The Nuance Business 3 536.6 – 536.6  51.3  3,654 World Duty Free Business–––––Distribution Centers  56.1  882.5  938.6  129.3  303 Total segments 4,196.6  882.5  5,079.1  576.5  19,946 Eliminations–(882.5)(882.5)––Dufry 4,196.6 – 4,196.6  576.5  19,946 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  EBITDA before linearization and other operational result2  For the period August to December 20153  For the period September to December 2014As of January 1, 2016, Dufry has regrouped its geographical areas. Mainly the  Nuance and the World Duty Free businesses have been included evenly in 5 geo-graphical divisions and the distribution centers as an additional division.In Switzerland (domicile), Dufry generated 5.5 % (2014: 4.9 %) of the turnover with external customers.120

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Financial Position and other disclosures31.12.2015 IN MILLIONS OF CHFTOTAL ASSETSTOTAL  LIABILITIESINCOME TAX  (EXPENSE) /  GAINCAPITAL  EXPENDITURE  PAIDDEPRECIATION  AND  AMORTIZATIONOTHER  NON-CASH  ITEMSEMEA & Asia 1,284.0  310.7 (23.6)(25.3)(55.6) 9.4 America I 1,381.7  187.5 (4.2)(22.1)(62.7) 14.1 America II 477.8  88.2  17.7 (178.0)(66.9) 2.0 United States & Canada 634.7  130.4  0.4 (41.5)(56.9) 0.4 The Nuance Business 1,967.0  469.5  13.4 (14.5)(99.5) 0.9 World Duty Free Business 1 3,828.1  1,231.6  4.8 (27.0)(86.5) 25.4 Distribution Centers  432.3  152.1  0.6 (1.2)(1.3) 5.4 Total segments 10,005.6  2,570.0  9.1 (309.6)(429.4) 57.6 Unallocated positions 354.0  4,456.9  1.0 (4.9)(15.4) 4.4 Dufry 10,359.6  7,026.9  10.1 (314.5)(444.8) 62.0 31.12.2014 (RESTATED*) IN MILLIONS OF CHFTOTAL ASSETSTOTAL  LIABILITIESINCOME TAX  (EXPENSE) /  GAINCAPITAL  EXPENDITURE  PAIDDEPRECIATION  AND  AMORTIZATIONOTHER  NON-CASH  ITEMSEMEA & Asia 1,391.1  343.8 (20.5)(44.6)(52.1) 1.4 America I 1,324.1  208.1 (1.6)(12.3)(61.3)(1.6)America II 560.6  293.6  6.1 (78.0)(37.1) 3.7 United States & Canada 729.5  132.8 (0.2)(54.8)(49.3)(0.1)The Nuance Business 2 2,377.4  613.0  4.4 (6.5)(34.1)(2.1)World Duty Free Business––––––Distribution Centers 402.4  189.4 (4.2)(0.9)(1.1)(1.3)Total segments 6,785.1  1,780.7 (16.0)(197.1)(235.0)–Unallocated positions 371.8  2,923.1 (4.4)(3.6)(13.9)(5.5)Dufry 7,156.9  4,703.8 (20.4)(200.7)(248.9)(5.5)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  For the period August to December 20152  For the period September to December 2014121

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Reconciliation of the earningsIN MILLIONS OF CHF2015RESTATED* 2014EBITDA 1 723.8  576.5 Depreciation, amortization and impairment(444.8)(248.9)Linearization(29.2)–Other operational result(117.1)(61.1)Interest expenses(200.7)(154.1)Interest income 16.0  5.7 Foreign exchange gain / (loss) 5.2 (11.1)Earnings before taxes(46.8) 107.0 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  EBITDA before linearization and other operational resultReconciliation of assetsIN MILLIONS OF CHF31.12.2015RESTATED* 31.12.2014Operating assets 10,005.6  6,785.1 Current assets of corporate and holding companies 69.2  93.1 Non-current assets of corporate and holding companies 284.8  278.7 Total assets 10,359.6  7,156.9 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)Reconciliation of liabilitiesIN MILLIONS OF CHF31.12.2015RESTATED* 31.12.2014Operating liabilities 2,570.0  1,780.7 Financial debt of corporate and holding companies, short-term 0.5  0.5 Financial debt of corporate and holding companies, long-term 4,306.4  2,815.5 Other non-segment liabilities 150.0  107.1 Total liabilities 7,026.9  4,703.8 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)122

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 20156. ACQUISITIONS OF BUSINESSES AND OTHER AGREEMENTS2015 TRANSACTIONS6.1 ACQUISITION OF WORLD DUTY FREE S.P.A.On August 7, 2015, Dufry acquired a first stake of 50.1 % in the voting equity inter-ests in World Duty Free S.p.A. (WDF), a publicly listed company in Italy for a total consideration of CHF 1,407.1 (EUR 1,307) million equivalent to EUR 10.25 per share in cash. This initial acquisition of WDF triggered a mandatory tender offer (MTO) for the outstanding 49.9 % of WDF shares (see note 6.3 transactions with non- controlling interests). The acquisition was mainly financed through the issuance of share capital (see note 27.1.1 fully paid ordinary shares). This acquisition has been accounted for using the acquisition method.Continuing with its strategy to expand its travel retail business, Dufry acquired WDF, one of the top global travel retailers, to complement the geographical presence in key markets such as the airports of Heathrow, Gatwick, Stansted, Manchester in the UK, Madrid, Barcelona, Las Palmas and Tenerife in Spain, Vancouver in Canada, 29 destinations in the USA, as well as other key locations in Jamaica, Mexico, Peru, Chile, Finland, France, Germany, Italy, Jordan, Kuwait and Sri Lanka. With more than 500 shops located in 105 locations in 20 countries WDF achieved a turnover of EUR 2,439.6 (CHF 2,962.8) million and employed about 9,500 people in 2014.Dufry expects to generate significant cost and margin synergies through the  integration of WDF into its common business model and supply chain as well as through the combination of the global and divisional organizations and support functions, which are reflected in the value of the goodwill. The resulting goodwill is not amortized, is not tax deductible and will be subject to annual impairment testing. WDF will further enhance Dufry’s global position in the travel retail   market industry. For this acquisition Dufry incurred transaction costs of CHF 50.7 million presented as other operational expenses and financial transaction taxes of CHF 12.3 million presented as other financial expenses in the income statement.123

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The fair value of the identifiable assets and liabilities of WDF at the date of acqui-sition and the resulting goodwill were determined preliminarily as Dufry is in the process of verifying the valuation of these net assets identified as follows:PRELIMINARY FAIR VALUE AT AUGUST 7, 2015IN MILLIONS OFCHFEURTrade and credit card receivables 43.3  39.9 Inventories 206.3  191.6 Other current assets 194.7  180.9 Property, plant and equipment 190.4  176.9 Concession rights 1,893.7  1,759.0 Other intangible assets 112.9  104.8 Other non-current assets 268.7  249.6 Trade payables(235.9)(218.8)Financial debt(1,029.3)(956.0)Provisions(162.1)(150.5)Contingent liabilities(6.7)(6.2)Other liabilities(502.9)(467.4)Deferred tax liabilities(383.7)(356.4)Fair value of non-controlling interests(37.7)(35.0)Identifiable net assets 551.7  512.4 Dufry’s share in the net assets (50.1 %) 276.4  256.7 Goodwill 1 1,130.7  1,050.3 Total consideration 1,407.1  1,307.0 1  The goodwill comprises intangible values from several subsidiaries in different countries. At the exchange rate of December 31, 2015, the value was CHF 1,070.9 million (see note 20.1.1)124

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 20156.2 CASH FLOWS USED FOR BUSINESS COMBINATIONS, NET OF CASH 2015 IN MILLIONS OF CHFTOTAL CONSIDERATIONNET CASH ACQUIREDSUBTOTALCHANGES IN ACCOUNTS PAYABLENET CASH FLOWWorld Duty Free Group, Italy(1,407.1) 40.4 (1,366.7)–(1,366.7)TOTAL(1,407.1) 40.4 (1,366.7)–(1,366.7)6.3 TRANSACTION WITH NON-CONTROLLING INTERESTS IN  WORLD DUTY FREEAfter the initial acquisition on August 7, 2015, Dufry launched a MTO for the out-standing WDF shares at the Milan Stock Exchange and acquired until November 13, 2015, in several steps the outstanding 49.9 % WDF shares for a total consideration paid in cash of CHF 1,412.6 million equivalent to EUR 10.25 per share. As a result, WDF has become a fully owned subsidiary of Dufry. The difference of the carrying value of the non-controlling interests in WDF acquired and the total consideration paid in cash is CHF 1,137.3 million. This amount is recognized in the retained earn-ings in the line changes in participation of non-controlling interests in the state-ment of changes in equity. The related transaction costs are described in note 6.1.DECEMBER 31, 2015IN MILLIONS OF CHFIN MILLIONS OF EURCarrying value of the non-controlling interests in WDF acquired 275.3  255.7 Difference recognized in retained earnings within equity 1,137.3  1,046.0 Total consideration paid in cash 1,412.6  1,301.7 From the date when Dufry took control of the WDF operations in August until  December 2015, these operations contributed CHF 1,410.0 (EUR 1,299.4) million in turnover and CHF 30.4 (EUR 28.0) million in EBIT to the income statement of  Dufry. If the business combination had taken place at the beginning of 2015, WDF would have generated a turnover of CHF 3,118.9 million and an EBIT of CHF 64.1 million.6.4 TRANSACTION WITH NON-CONTROLLING INTERESTS IN  DUFRY LOJAS FRANCAS LTD.Dufry entered a call / put option with a Brazilian Partner, which was exercized  during the first quarter of 2015. Based on this transaction, Dufry acquired an additional 20 % of the shares of Dufry Lojas Francas Ltd. (DLF), an existing subsidiary operat-ing the duty free shops at the airport of Guarulhos in Sao Paulo, Brazil. The total net consideration paid for this transaction was CHF 147.2 (USD 163.2) million.  After the exercise of the option, Dufry holds 80 % of DLF. This step up acquisition gen-erated a change in the participation of non-controlling interests (see statement of changes in equity).125

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 20152014 TRANSACTIONS6.5 ACQUISITION OF THE NUANCE GROUPOn September 9, 2014, Dufry acquired 100 % of The Nuance Group (TNG) for a net consideration of CHF 1,312.2 million. The acquisition has been accounted for using the acquisition method. The related transaction costs of CHF 11.4 million have been presented in other operational result in the income statement. TNG is one of the top global travel retailers with headquarters in Switzerland. In 2013, TNG reached a turnover of CHF 2,094.9 million (of which CHF 481.2 million from operations in Australia). Overall at acquisition date, TNG operated about 270 shops in 15 countries and employed approximately 3,900 full time equivalents (FTE’s). Among the main locations operated by TNG are airports in Toronto in  Canada, Hong Kong and downtown stores in Macau, China, Stockholm in Sweden, Zurich and Geneva in Switzer land, Antalya in Turkey and Heathrow in UK. This geographical presence of TNG complements the one of Dufry very well.  Dufry expects to expand this business and to generate significant cost synergies through the integration of TNG into its marketing model and supply chain as well as through the combination of the global and regional organizations and support functions, which are reflected in the value of the goodwill. The resulting goodwill is not  amortized, is not tax deductible and will be subject to annual impairment testing. The consideration paid for the acquisition, together with the refinancing of TNG’s debt and related transaction expenses, was financed through the issuance of  (gross proceeds): –Mandatory convertible notes of CHF 275.0 million on June 18, 2014  (see note 27.2) –Share capital of CHF 810.0 million on July 8, 2014 (see note 27.2)  –Senior Notes of CHF 606.8 million on July 17, 2014 (see note 31)The transaction costs in relation with the equity component of the mandatory con-vertible notes and the share capital increase have been accounted through equity, whereas the costs related with the senior notes are part of the effective interest rate and will be amortized over the term of the debt.126

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The fair value of the identifiable assets and liabilities at the date of acquisition are to be considered as final and changed from the disclosure in Dufry’s annual finan-cial statements as of December 31, 2014:FAIR VALUE AT SEPTEMBER 09, 2014IN MILLIONS OF CHFPRELIMINARYCHANGEFINALTrade and credit card receivables 54.8 – 54.8 Inventories 211.1 (0.5) 210.6 Other current assets 246.2 – 246.2 Property, plant and equipment 45.6 – 45.6 Concession rights 1,091.0 (12.0) 1,079.0 Other intangible assets 19.5 – 19.5 Investments in associates 67.6 – 67.6 Other non-current assets 20.5 – 20.5 Deferred tax assets 12.4  12.4 Trade payables(144.3)–(144.3)Financial debt(449.7)–(449.7)Provisions(96.8)(13.0)(109.8)Contingent liabilities(1.0)–(1.0)Other liabilities(256.4)–(256.4)Deferred tax liabilities(175.2)(2.6)(177.8)Fair value of non-controlling interests(2.6) 6.5  3.9 Identifiable net assets 642.7 (21.6) 621.1 Dufry’s share in the net assets 642.7 (21.6) 621.1 Goodwill 669.5  21.6  691.1 Total consideration 1,312.2 – 1,312.2 Dufry revised the preliminary values of the purchase price analysis as presented at December 31, 2014 to reflect: –Change in deferred tax values based on more accurate underlying assumptions regarding import regimes / benefits in Turkey –Inclusion of income tax effect on sale of investment in associates and –Enterprise valuation of a startup operation in India after properly assessing the market.From the date when Dufry took control of the TNG operations in September 2014 until December 2014 these operations contributed CHF 536.6 million in turnover and CHF 14.0 million in EBIT to the income statement of Dufry.If the business combination had taken place at the beginning of 2014, TNG would have generated a turnover of CHF 1,776.4 million and an EBIT of approximately CHF 58 million.6.6 CASH FLOWS USED FOR BUSINESS COMBINATIONS, NET OF CASH 2014 IN MILLIONS OF CHFTOTAL CONSIDERATIONNET CASH ACQUIREDSUBTOTALCHANGES IN ACCOUNTS PAYABLENET CASH FLOWThe Nuance Group, Switzerland(1,312.2) 188.5 (1,123.7)–(1,123.7)Alliance, Puerto Rico–––(0.9)(0.9)TOTAL(1,312.2) 188.5 (1,123.7)(0.9)(1,124.6)127

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 20157. NET SALESNet sales by product categories:IN MILLIONS OF CHF20152014Perfumes and Cosmetics 1,834.3  1,164.5 Confectionery, Food and Catering 1,017.6  734.9 Wine and Spirits 905.7  634.4 Watches, Jewelry and Accessories 419.0  355.9 Tobacco goods 656.6  380.5 Fashion, Leather and Baggage 394.2  350.3 Literature and Publications 204.7  190.6 Electronics 229.2  152.9 Toys, Souvenirs and other goods 300.4  99.1 Total  5,961.7  4,063.1 Net sales by market sector:IN MILLIONS OF CHF20152014Duty-free 3,752.4  2,712.4 Duty-paid 2,209.3  1,350.7 Total  5,961.7  4,063.1 Net sales by channel:IN MILLIONS OF CHF20152014Airports 5,328.9  3,539.0 Border, downtown and hotel shops 251.4  242.1 Cruise liners and seaports 141.0  121.6 Railway stations and other 240.4  160.4 Total  5,961.7  4,063.1 128

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 20158. SELLING EXPENSES IN MILLIONS OF CHF2015RESTATED* 2014Concession fees and rents(1,596.6)(979.7)Credit card commissions(61.8)(46.1)Advertising and commission expenses(30.3)(24.7)Packaging materials(12.2)(10.8)Other selling expenses(27.2)(18.7)Selling expenses(1,728.1)(1,080.0)Concession and rental income 14.0  14.1 Commission income 5.8  7.7 Commercial services and other selling income 24.3  34.9 Selling income 44.1  56.7 Total(1,684.0)(1,023.3)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)Landlords require from Dufry a concession fee to operate duty free shops at airports or other similar locations. These fees are usually determined proportionally to sales or based on the number of passengers and limited by a minimum threshold.9. PERSONNEL EXPENSES IN MILLIONS OF CHF20152014Salaries and wages(669.9)(475.7)Social security expenses(106.3)(85.5)Retirement benefits (defined benefit plans)(7.7) 8.2 Retirement benefits (defined contribution plans)(8.8)(5.3)Other personnel expenses(63.5)(51.4)Total(856.2)(609.7)10. GENERAL EXPENSES IN MILLIONS OF CHF20152014Repairs, maintenance and utilities(66.2)(48.2)Legal, consulting and audit fees(52.3)(41.6)Premises(50.8)(38.2)EDP and IT expenses(32.0)(25.4)Travel, car, entertainment and representation(28.3)(21.2)Office and administration(27.2)(21.2)Franchise fees and commercial services(19.4)(20.2)PR and advertising(13.5)(10.2)Insurances(9.2)(8.0)Taxes, other than income taxes(8.0)(14.9)Bank expenses(7.8)(7.3)Total(314.7)(256.4)129

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201511. INVESTMENT IN ASSOCIATESLojas Francas de Portugal SA operates duty-paid and duty-free shops in the airports of Lisbon as well as other locations in Portugal and Nuance Group (Chicago) LLC operates a duty-free shop at O’Hare International Airport of Chicago in Illinois, USA.These investments are accounted for using the equity method.Dufry’s interests in Nuance Group (Orlando) LLC and Broward Duty Free LLC were sold on March 15, 2015, for CHF 28.4 (USD 30) million to an existing shareholder at book value.Summarized statement of financial positionIN MILLIONS OF CHFLOJAS FRANCAS DE PORTUGAL SANUANCE GROUP (CHICAGO) LLCNUANCE GROUP (ORLANDO) LLCOTHER  ASSOCIATES31.12.2015Cash and cash equivalents 1.2  2.6 – 0.3  4.1 Other current assets 27.0  3.9 – 3.1  34.0 Non-current assets 58.6  27.5 – 0.8  86.9 Financial debt(2.1)–––(2.1)Other current liabilities(23.0)(2.0)–(4.6)(29.6)Non-current liabilities–––(5.1)(5.1)Equity 61.7  32.0 –(5.5) 88.2 Proportion of the Group’s ownership49 %35 %Dufry’s share of the equity 30.2  11.2 –– 41.4 IN MILLIONS OF CHFLOJAS FRANCAS DE PORTUGAL SANUANCE GROUP (CHICAGO) LLCNUANCE GROUP (ORLANDO) LLCOTHER  ASSOCIATES31.12.2014Cash and cash equivalents 1.6  2.7  3.5  0.9  8.7 Other current assets 25.7  4.1  3.6  1.5  34.9 Non-current assets 53.5  30.0  47.7  26.5  157.7 Other current liabilities(17.7)(1.9)(1.7)(0.6)(21.9)Equity 63.1  34.9  53.1  28.3  179.4 Proportion of the Group’s ownership49 %35 %37.5 %Dufry’s share of the equity 30.9  12.2  19.9  9.9  72.9 130

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Summarized statement of comprehensive incomeIN MILLIONS OF CHFLOJAS FRANCAS DE PORTUGAL SANUANCE GROUP (CHICAGO) LLCNUANCE GROUP (ORLANDO) LLC 1OTHER  ASSOCIATES2015Turnover 205.9  23.0  2.9  7.7  239.5 Depreciation, amortization and impairment(0.9)(4.2)(0.1)(1.6)(6.8)Income tax(3.2)–– 0.1 (3.1)Net earnings for the year (continuing operations) 9.2 (2.5) 0.2 (3.5) 3.4 Dufry’s share of the profit for the year 4.5 (0.9) 0.4 – 4.0 OTHER COMPREHENSIVE INCOMEExchange differences on translating  foreign operations(1.6) 0.6 (1.2)(0.5)(2.7)Items to be reclassified to net income  in subsequent periods(1.6) 0.6 (1.2)(0.5)(2.7)Total comprehensive income 2.9 (0.3)(0.8)(0.5) 1.3 1  Period from January 1, 2015 to March 15, 2015IN MILLIONS OF CHF 1LOJAS FRANCAS DE PORTUGAL SANUANCE GROUP (CHICAGO) LLCNUANCE GROUP (ORLANDO) LLCOTHER  ASSOCIATES2014Turnover 78.3  8.1  6.8  4.2  97.4 Depreciation, amortization and impairment(0.7)(0.1)(0.2)(0.1)(1.1)Income tax(1.1)––(0.1)(1.2)Net earnings for the year (continuing operations) 3.6  0.9  1.2 (2.6) 3.1 Dufry’s share of the profit for the year 1.7  0.3  0.3 – 2.3 OTHER COMPREHENSIVE INCOMEExchange differences on translating  foreign operations 0.8  0.8  1.2  0.6  3.4 Items to be reclassified to net income  in subsequent periods 0.8  0.8  1.2  0.6  3.4 Total comprehensive income 2.5  1.1  1.5  0.6  5.7 1  Period from September 9, 2014 to December 31, 2014The information above reflects the amounts presented in the financial statements of the associates (and not Dufry’s share of those amounts) adjusted for differences in accounting policies between Dufry and the associates.131

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Reconciliation of the carrying amount of its investmentsIN MILLIONS OF CHFLOJAS FRANCAS DE PORTUGAL SANUANCE GROUP (CHICAGO) LLCNUANCE GROUP (ORLANDO) LLC 1OTHER  ASSOCIATES 1TOTALBusiness combinations September 9, 2014 28.4  11.2  18.7  9.3  67.6 Net earnings 1.7  0.3  0.3 – 2.3 Dividends received–(0.1)(0.3)–(0.4)Other comprehensive income 0.8  0.8  1.2  0.6  3.4 Carrying value at December 31, 2014 30.9  12.2  19.9  9.9  72.9 Net earnings 4.5 (0.9) 0.4 – 4.0 Dividends received(3.6)(0.7)(0.5)–(4.8)Disposals––(18.6)(9.4)(28.0)Other comprehensive income(1.6) 0.6 (1.2)(0.5)(2.7)Carrying value at December 31, 2015 30.2  11.2 –– 41.4 1  The Nuance Group (Orlando) LLC and Broward Duty Free LLC were sold in March 2015.12. DEPRECIATION, AMORTIZATION AND IMPAIRMENT IN MILLIONS OF CHF2015RESTATED* 2014Depreciation(134.6)(86.8)Impairment(1.2)(1.4)Subtotal (note 18)(135.8)(88.2)Amortization(299.5)(159.1)Impairment(9.5)(1.6)Subtotal (note 20)(309.0)(160.7)Total(444.8)(248.9)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)132

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201513. LINEARIZATION AND OTHER OPERATIONAL RESULT13.1 LINEARIZATIONIN MILLIONS OF CHF20152014Linearization 1(29.2)–1  In cases where fees for the concession are based on fix or determinable amounts of money, the expenses  paid are treated as operational lease. For these operational leases when the amounts are increasing or decreasing over the time, Dufry accrues the difference between the amount paid and the respective straight-line expense for the period calculated over the overall duration of the contract, as linearization. In addition, this line item includes the reduction in concession payments granted based on an upfront payment (prepaid lease) done at the inception of two Spanish contracts (Madrid and Barcelona as main airports), acquired as part of the World Duty Free acquisition.13.2 OTHER OPERATIONAL RESULTOther operational expenses and other operational income include non-recurring transactions, impairments of financial assets and changes in provisions.IN MILLIONS OF CHF20152014Acquisition-related costs(50.7)(13.1)Closing or restructuring of operations(30.0)(24.3)Consulting fees, expenses related to projects and start-up expenses(21.3)(16.4)Impairment of financial assets(6.9)(2.9)Losses on sale of non-current assets(1.7)(1.3)Other operating expenses(12.1)(9.8)Other operational expenses(122.7)(67.8)IN MILLIONS OF CHF20152014Insurance – compensation for losses 0.9  0.4 Gain on sale of non-current assets 0.8  2.2 Recovery of write offs / release of allowances 0.3 –Other income 3.6  4.1 Other operational income 5.6  6.7 IN MILLIONS OF CHF20152014Other operational expenses(122.7)(67.8)Other operational income 5.6  6.7 Other operational result(117.1)(61.1)133

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201514. INTERESTIN MILLIONS OF CHF20152014INCOME ON FINANCIAL ASSETSInterest income on short-term deposits 6.3  4.3 Other financial income 4.9  0.4 Interest income on financial assets 11.2  4.7 INCOME ON NON-FINANCIAL ASSETSInterest income 4.8  1.0 Total interest income 16.0  5.7 EXPENSES ON FINANCIAL LIABILITIESInterest expense(148.1)(119.7)Amortization / write off of arrangement fees(24.5)(20.1)Other financial expenses 1(6.7)(11.5)Interest expense on financial liabilities(179.3)(151.3)EXPENSES ON NON-FINANCIAL LIABILITIESInterest expense(9.1)(2.8)Other financial expenses 1(12.3)–Interest and other financial expenses on non-financial liabilities(21.4)(2.8)Total interest expense(200.7)(154.1)1  This position mainly includes financial costs and transaction taxes related to the financing of acquisitions134

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201515. INCOME TAXESINCOME TAX RECOGNIZED IN THE CONSOLIDATED INCOME STATEMENT IN MILLIONS OF CHF2015RESTATED* 2014Current income taxes(69.9)(57.6)of which corresponding to the current period(73.1)(57.1)of which adjustments recognized in relation to prior years 3.2 (0.5)Deferred income taxes 80.0  37.2 of which related to the origination or reversal of temporary differences 72.3  37.2 of which adjustments recognized in relation to prior years 0.2 –of which adjustments due to change in tax rates 7.5 –Total 10.1 (20.4)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)IN MILLIONS OF CHF2015RESTATED* 2014Consolidated earnings before income tax (EBT)(46.8) 107.0 Expected tax rate in %18.4 %15.8 %Tax at the expected rate 8.6 (16.9)EFFECT OFIncome not subject to income tax 3.8  7.5 Different tax rates for subsidiaries in other jurisdictions 28.4  12.9 Effect of changes in tax rates on previously recognized deferred tax assets and liabilities 7.5 –Non-deductible expenses(18.1)(4.1)Net change of unrealized tax loss carry-forwards(21.3)(12.7)Non recoverable withholding taxes(7.7)(7.1)Adjustments recognized in relation to prior year  3.4 (0.5)Other items 5.5  0.5 Total  10.1 (20.4)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)The expected tax rate approximates the average of the income tax rates of the countries where Dufry is active, weighted by the EBT of the respective operations. In 2015, there have been no significant changes in these income tax rates, with the exception of Greece (increase by 3 %) and UK (long-term decrease by 2 %).DEFERRED INCOME TAX RECOGNIZED IN OTHER COMPREHENSIVE INCOME / EQUITY IN MILLIONS OF CHF20152014RECOGNIZED IN OTHER COMPREHENSIVE INCOMEActuarial gains / (losses) on defined benefit plans(1.2) 4.5 Net gain / (loss) on hedge of net investment– 3.2 Cash flow hedges(0.3)–Total(1.5) 7.7 RECOGNIZED IN EQUITYTax effect on share-based payments(0.2) 0.1 Total(0.2) 0.1 135

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201516. EARNINGS PER SHAREEARNINGS PER SHARE ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENTBASICBasic earnings per share are calculated by dividing the net earnings attributable to equity holders of the parent by the weighted average number of shares out-standing during the year.IN MILLIONS OF CHF / QUANTITY2015RESTATED* 2014Net earnings attributable to equity holders of the parent(79.3) 51.6 Weighted average number of ordinary shares outstanding 45,810  33,307 Basic earnings per share in CHF(1.73) 1.55 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)DILUTEDDiluted earnings per share are calculated by dividing the net earnings attributable to equity holders of the parent by the weighted average number of ordinary shares outstanding during the year plus the weighted average number of ordinary shares that would be issued on the conversion of all the dilutive potential ordinary shares into ordinary shares.IN MILLIONS OF CHF / QUANTITY2015RESTATED* 2014Net earnings attributable to equity holders of the parent(79.3) 51.6 Weighted average number of ordinary shares outstanding adjusted for the effect of dilution 45,810  34,303 Diluted earnings per share in CHF(1.73) 1.50 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)EARNINGS PER SHARE FOR CONTINUING OPERATIONSBASIC IN MILLIONS OF CHF / QUANTITY2015RESTATED* 2014Net earnings attributable to equity holders of the parent from continuing operations(79.1) 52.4 Weighted average number of ordinary shares outstanding 45,810  33,307 Basic earnings per share in CHF(1.73) 1.57 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)136

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015DILUTED IN MILLIONS OF CHF / QUANTITY2015RESTATED* 2014Net earnings attributable to equity holders of the parent from continuing operations(79.1) 52.4 Weighted average number of ordinary shares outstanding adjusted for the effect of dilution 45,810  34,303 Diluted earnings per share in CHF(1.73) 1.53 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)EARNINGS PER SHARE ADJUSTED FOR AMORTIZATION (CASH EPS) Cash EPS are calculated by dividing net earnings attributable to equity holders of the parent, adjusted by the amortization effect generated by the intangible assets identified during the purchase price allocations of past acquisitions through weighted average number of ordinary shares outstanding. With this Cash EPS,  Dufry aims to facilitate the comparison at EPS level with other companies not  having performed such acquisition activities.IN MILLIONS OF CHF / QUANTITY2015RESTATED* 2014Net earnings attributable to equity holders of the parent(79.3) 51.6 ADJUSTED FORDufry’s share of the amortization in respect of acquisitions 262.1  122.8 Adjusted net earnings 182.8  174.4 Weighted average number of ordinary shares outstanding 45,810  33,307 Cash EPS 3.99  5.24 Deferred tax on above mentioned amortization in CHF per share(1.32)(0.79)Linearization of Spanish contracts in CHF per share 0.64 –*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)WEIGHTED AVERAGE NUMBER OF ORDINARY SHARES IN THOUSANDS20152014Outstanding shares 45,904  33,316 Less treasury shares(94)(9)Used for calculation of basic earnings per share  45,810  33,307 EFFECT OF DILUTIONCHF 275 million mandatory convertible notes at conversion price of CHF 152 per share– 996.0 Used for calculation of earnings per share adjusted for the effect of dilution  45,810  34,303 For movements in shares see note 27 Equity, note 28 Share-based payment and Treasury shares.137

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201517. COMPONENTS OF OTHER COMPREHENSIVE INCOME ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENT2015 IN MILLIONS OF CHFEmployee benefit reserveHedging &  revaluation  reservesTranslation  reservesTOTALNON-CONTROL-LING INTERESTSTOTAL EQUITYExchange differences on translating foreign operations––(75.8)(75.8)(7.9)(83.7)Subtotal––(75.8)(75.8)(7.9)(83.7)Net gain / (loss) on hedge of net investment in foreign operations–– 2.2  2.2 – 2.2 Subtotal–– 2.2  2.2 – 2.2 Changes in the fair value of forward exchange contracts held as cash flow hedges– 1.0 – 1.0 – 1.0 Income tax effect–(0.3)–(0.3)–(0.3)Subtotal– 0.7 – 0.7 – 0.7 Actuarial gains / (losses) on   post-employment benefits 12.8 –– 12.8 – 12.8 Income tax effect(1.2)––(1.2)–(1.2)Subtotal 11.6 –– 11.6 – 11.6 Other comprehensive income 11.6  0.7 (73.6)(61.3)(7.9)(69.2)ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENT2014 IN MILLIONS OF CHFEmployee benefit reserveHedging &  revaluation  reservesTranslation  reservesTOTALNON-CONTROL-LING INTERESTSTOTAL EQUITYExchange differences on translating foreign operations–– 211.5  211.5  12.4  223.9 Subtotal–– 211.5  211.5  12.4  223.9 Net gain / (loss) on hedge of net investment in foreign operations––(102.4)(102.4)–(102.4)Income tax effect–– 3.2  3.2 – 3.2 Subtotal––(99.2)(99.2)–(99.2)Actuarial gains / (losses) on  post-employment benefits(37.7)––(37.7)(0.2)(37.9)Income tax effect 4.5 –– 4.5 – 4.5 Subtotal(33.2)––(33.2)(0.2)(33.4)Other comprehensive income(33.2)– 112.3  79.1  12.2  91.3 138

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201518. PROPERTY, PLANT AND EQUIPMENT 2015 IN MILLIONS OF CHFLEASEHOLD  IMPROVEMENTSFURNITURE  FIXTURECOMPUTER HARDWAREVEHICLESWORK  IN PROGRESSTOTALAT COST Balance at January 1 405.0  289.1  72.6  9.8  48.3  824.8 Business combinations (note 6) 29.6  131.3  5.7  0.6  23.2  190.4 Additions (note 19) 27.4  30.4  5.8  1.3  70.2  135.1 Disposals(61.5)(43.5)(10.7)(2.4)(1.4)(119.5)Reclassification within classes 47.5  28.9  1.8 –(78.2)–Reclassification to  intangible assets––––(7.0)(7.0)Currency translation adjustments(14.2)(13.9)(4.5)(0.4)(0.9)(33.9)Balance at December 31 433.8  422.3  70.7  8.9  54.2  989.9 ACCUMULATED DEPRECIATION Balance at January 1(166.8)(160.2)(51.1)(6.3)–(384.4)Additions (note 12)(69.1)(54.6)(9.8)(1.1)–(134.6)Disposals 57.7  41.7  10.2  1.9 – 111.5 Reclassification within classes(0.2)(0.1)–––(0.3)Currency translation adjustments 9.3  11.5  4.2  0.3 – 25.3 Balance at December 31(169.1)(161.7)(46.5)(5.2)–(382.5)IMPAIRMENT Balance at January 1(3.2)(1.8)–––(5.0)Impairment (note 12)(0.7)(0.5)–––(1.2)Disposals  2.5  0.5 ––– 3.0 Reclassification within classes 0.2  0.1 ––– 0.3 Currency translation adjustments 0.3 (0.2)––– 0.1 Balance at December 31(0.9)(1.9)–––(2.8)139

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015 2014 IN MILLIONS OF CHFLEASEHOLD  IMPROVEMENTSFURNITURE  FIXTURECOMPUTER HARDWAREVEHICLESWORK  IN PROGRESSTOTALAT COST Balance at January 1 316.5  226.1  59.6  8.8  29.4  640.4 Business combinations (note 6) 34.7  5.2  2.9  0.3  2.5  45.6 Additions (note 19) 21.8  17.0  6.7  1.2  87.0  133.7 Disposals(38.0)(10.6)(2.6)(1.2)–(52.4)Reclassification within classes 42.8  31.7  1.2 –(75.7)–Currency translation adjustments 27.2  19.7  4.8  0.7  5.1  57.5 Balance at December 31 405.0  289.1  72.6  9.8  48.3  824.8 ACCUMULATED DEPRECIATION Balance at January 1(142.7)(130.7)(42.4)(6.0)–(321.8)Additions (note 12)(48.8)(29.4)(7.6)(1.0)–(86.8)Disposals 36.9  9.6  2.1  1.2 – 49.8 Currency translation adjustments(12.2)(9.7)(3.2)(0.5)–(25.6)Balance at December 31(166.8)(160.2)(51.1)(6.3)–(384.4)IMPAIRMENT Balance at January 1(2.6)(1.7)(0.4)––(4.7)Impairment (note 12)(1.4)––––(1.4)Disposals  0.9 – 0.4 –– 1.3 Currency translation adjustments(0.1)(0.1)–––(0.2)Balance at December 31(3.2)(1.8)–––(5.0)CARRYING AMOUNT At December 31, 2015 263.8  258.7  24.2  3.7  54.2  604.6 At December 31, 2014 235.0  127.1  21.5  3.5  48.3  435.4 19. CASH FLOW USED FOR PURCHASE OF PROPERTY,  PLANT AND EQUIPMENT IN MILLIONS OF CHF20152014Payables for capital expenditure at the beginning of the period(13.7)(23.8)Business combinations(16.1)–Additions of property, plant and equipment (note 18)(135.1)(133.7)Payables for capital expenditure at the end of the period 30.1  13.7 Currency translation adjustments–0.1Total Cash Flow(134.8)(143.7)140

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201520. INTANGIBLE ASSETS CONCESSION RIGHTS2015 IN MILLIONS OF CHFIndefinite livesFinite livesBRANDSGOODWILLOTHERTOTALAT COST Restated* Balance at January 1 61.2  3,315.4  174.3  1,670.2  193.2  5,414.3 Business combinations (note 6)– 1,893.7  105.5  1,130.7  7.4  3,137.3 Additions (note 21)– 19.9 –– 12.8  32.7 Disposals–(86.9)––(12.9)(99.8)Reclassification from prepayments– 16.1 ––– 16.1 Reclassification from property, plant & equipment–––– 7.0  7.0 Currency translation adjustments(4.6)(175.5) 1.0 (132.6)(2.4)(314.1)Balance at December 31 56.6  4,982.7  280.8  2,668.3  205.1  8,193.5 ACCUMULATED AMORTIZATION Restated* Balance at January 1–(576.2)(1.0)–(102.5)(679.7)Additions (note 12)–(271.0)(2.3)–(26.2)(299.5)Disposals– 86.6 –– 11.8  98.4 Reclassification– 0.5 ––(0.5)–Currency translation adjustments– 4.0 –– 1.9  5.9 Balance at December 31–(756.1)(3.3)–(115.5)(874.9)IMPAIRMENT Balance at January 1–(0.4)–(1.0)–(1.4)Impairment (note 12)–(9.5)–––(9.5)Disposals – 0.2 ––– 0.2 Currency translation adjustments– 0.3 ––– 0.3 Balance at December 31–(9.4)–(1.0)–(10.4)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)141

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015 CONCESSION RIGHTS2014 IN MILLIONS OF CHFIndefinite livesFinite livesBRANDSGOODWILLOTHERTOTALAT COST Balance at January 1 60.8  1,921.4  158.6  912.8  163.2  3,216.8 Business combinations (note 6)– 1,079.0  15.0  691.1  4.5  1,789.6 Additions (note 21)– 182.2 –– 17.4  199.6 Disposals(0.4)(1.3)––(0.7)(2.4)Currency translation adjustments 0.8  134.1  0.7  66.3  8.8  210.7 Restated * Balance at December 31 61.2  3,315.4  174.3  1,670.2  193.2  5,414.3 ACCUMULATED DEPRECIATION Balance at January 1–(410.1)––(72.5)(482.6)Additions (note 12)–(132.4)(1.0)–(25.7)(159.1)Disposals– 0.7 –– 0.6  1.3 Currency translation adjustments–(34.8)––(4.5)(39.3)Restated * Balance at December 31–(576.2)(1.0)–(102.5)(679.7)IMPAIRMENT Balance at January 1–(0.2)–––(0.2)Impairment (note 12)–(0.6)–(1.0)–(1.6)Disposals – 0.3 ––– 0.3 Currency translation adjustments– 0.1 ––– 0.1 Balance at December 31–(0.4)–(1.0)–(1.4)CARRYING AMOUNT At December 31, 2015 56.6  4,217.2  277.5  2,667.3  89.6  7,308.2 Restated* at December 31, 2014 61.2  2,738.8  173.3  1,669.2  90.7  4,733.2 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)142

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201520.1 IMPAIRMENT TEST Concession rights with indefinite useful lives, as well as brands and goodwill are subject to impairment testing each year. Concession rights with finite useful lives are tested for impairment whenever events or circumstances indicate that the car-rying amount may not be recoverable. 20.1.1 Impairment test of goodwillFor the purpose of impairment testing, goodwill recognized from business combi-nations has been allocated to the following cash generating units (CGU’s). These groups also reflect the reportable segments that are expected to benefit from the synergies of the business combinations:IN MILLIONS OF CHF31.12.2015RESTATED* 31.12.2014EMEA & Asia 293.1  319.5 America I 1 532.4  430.5 America II 1 51.5  149.8 United States & Canada 78.4  78.3 The Nuance Business 641.0  691.1 World Duty Free Business 1,070.9 –Total carrying amount of goodwill 2,667.3  1,669.2 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  The activities of Eurotrade have been transfered to International Operations & Services Corp. (IOSC). Eurotrade had an associated goodwill of CHF 98.6 million which in 2014 was presented under America II  and now is presented within IOSC as part of America I. As of 2016, both regions will be presented as the  new division Latin America.The recoverable amounts of goodwill for each of the above group of CGU’s have been determined based on value-in-use calculations. Such calculations are based on business plans approved by senior management and use cash flow projections covering a five-year period as well as a discount rate, which represents the weighted average cost of capital (WACC) adjusted for regional specific risks.Cash flows beyond that five-year period have been extrapolated using a steady growth rate that does not exceed the long-term average growth rate for the  respective markets in which these CGU’s operate. The discounted cash flow model uses net sales as a basis to determine the free cash flow and the value assigned. Net sales projections are based on actual net sales achieved in the year 2015 and  latest estimations for the projected years. The intersegment results of the global distribution centers have been assigned / allocated to the respective geographi-cal segments.143

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The key assumptions used for determining the recoverable amounts for these busi-ness units are:POST TAX DISCOUNT RATESPRE TAX DISCOUNT RATESGROWTH RATES FOR NET SALESGOODWILL IN PERCENTAGE (%)201520142015201420152014EMEA & Asia 9.69  10.37  11.59  11.90  4.4 – 15.9  4.2 – 8.4 America I 10.59  10.38  11.74  11.67  4.3 – 13.6  5.1 – 11.1 America II 8.48  7.98  8.48  8.79  6.0 – 11.4  5.8 – 16.6 United States & Canada 5.39  5.65  6.75  7.05  4.1 – 10.8  4.3 – 7.3 The Nuance Business 6.20  6.15  6.70  7.62  2.2 – 4.5  5.2 – 5.9 World Duty Free Business 6.20 – 6.96 – 4.3 – 4.5 –As basis for the calculation of these discount rates, the following risk free inter-est rates have been used (derived from past 5 year average of prime 10-year bonds rates): CHF 0.40 %, EUR 1.22 %, USD 2.16 % (2014: CHF 0.62 %, EUR 1.56 %, USD 2.13 %).For the calculation of the discount rates and WACC (weighted average cost of  capital), the Company used the following re-levered beta:20152014Beta factor0.880.57Sensitivity to changes in assumptionsManagement believes that any reasonably possible change (+ / – 1 %) in the key  assumptions, on which the recoverable amounts are based, would not cause  the respective carrying amount to exceed its recoverable amount. For Regions   America I, America II and the Nuance Group, where the actual recoverable amount  exceed its carrying amount by CHF 291.2 million, 217.9 million and CHF 874 million respectively, an (unlikely) increase of the discount rate by 2 % would lead to an  impairment of CHF 86.9 million, CHF 4.9 million and CHF 30.6 million respectively. The key assumptions used for the determination of the value-in-use are described in note 20.1.3.144

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201520.1.2 Impairment test of concession rights with indefinite useful lives Concession rights are tested for impairment purposes at company level, which represents the cash generating unit. For presentation purposes the CGU’s are grouped into business units. A business unit is a part of Dufry’s business segments. The following table illustrates the existing business units with concession rights with indefinite useful life:IN MILLIONS OF CHF20152014Italy43.648.2Middle East 13.0  13.0 Total carrying amount of concession rights 56.6  61.2 Certain concessions were granted by the non-controlling interest holder. Conse-quently these concession rights are assessed as having an indefinite useful life.The recoverable amounts for each of the CGU’s have been determined based on value-in-use calculations. Such calculations are based on business plans approved by senior management and use cash flow projections covering a five-year period as well as a discount rate, which represents the weighted average cost of capital (WACC) adjusted for local specific risks.Cash flows beyond that five-year period have been extrapolated using a steady growth rate that does not exceed the long-term average growth rate for the  respective markets in which these CGU’s operate. The discounted cash flow model uses net sales as a basis to determine the free cash flow and subsequently the value assigned. Net sales projections are based on actual net sales achieved in year 2015 and latest estimations for the years thereafter.The key assumptions used for determining the recoverable amounts for these busi-ness units are:POST TAX DISCOUNT RATESPRE TAX DISCOUNT RATES 1GROWTH RATES FOR NET SALESCONCESSION RIGHTS IN PERCENTAGE (%)201520142015201420152014Italy 7.19  7.43  8.52  8.77 – 1.5 – 3.0 2.8 – 3.1 Middle East 6.39  6.50  6.39  6.50  6.5 – 18.7  7.2 – 8.1 1  based on the country in which the concession is locatedSensitivity to changes in assumptionsWith regard to the assessment of value-in-use, Dufry believes that no reasonably possible change (+ / – 1 %) in any of the above key assumptions would cause the  carrying value of the concession rights to materially exceed its recoverable amount.145

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201520.1.3 Key assumptions used for value-in-use calculationsThe calculation of value-in-use is most sensitive to the following assumptions: –Sales growth –Gross margin and suppliers prices –Concession fee levels –Discount rates –Growth rate used to extrapolateSales growth Sales growth is based on statistics published by external experts, such as Air4cast or ACI (Airports Council International) to estimate the development of interna-tional passenger traffic per country where Dufry is active. For the budget year, the management also takes into consideration specific price inflation factors of the country, the cross currency effect and the expected potential changes to capture clients (penetration) per business unit.Dufry has used a growth rate of 2.0 % – 3.0 % (2014: 1.6 % – 2.1 %) to extrapolate the cash flow projections beyond the period covered by the most recent forecasts.Gross marginsThe expected gross margins are based on average product assortment values  estimated by the management for the budget 2016. These values are maintained over the planning period or where specific actions are planned. These values have been increased or decreased by up to 1 % over the 5 year planning horizon com-pared to the historical data. The gross margin is also affected by supplier’s prices. Estimates are obtained from global negotiations held with the main suppliers for the products and countries for which products are sourced, as well as data relat-ing to specific commodities during the months before the budget. Concession fee levelsThese assumptions regarding the concession fee evolution are important and mon-itored in the specific market as well as the renewal conditions and competitor  behavior where the CGU’s are active. For the CGU’s subject to a value-in-use cal-culation, the management expects the competitive position to remain stable over the budget period. Discount ratesSeveral factors affect the discount rates:  –For the financial debt part, the rate is based on the average interest of the past 5 years of the respective ten-year government bond and is increased by the company’s effective bank margin and adjusted by the effective blended tax rate and country risk of the respective CGU. –For the equity part, a 5 % equity risk premium is added to the base rate commented above and adjusted by the Beta of Dufry’s peer group. The same methodology is used by the management to determine the discount rate used in discounted cash flow (DCF) valuations, which are a key instrument to  assess business potential of new or additional investment proposals. 146

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201520.1.4 BrandsIn October 2015, Dufry presented its updated brand strategy. While at corporate level, Dufry will be used as exclusive brand, the Group will apply a multi-brand  retail concept including among others our brands including Dufry, Hudson, World  Duty Free, Nuance, Hellenic Duty Free, Colombian Emeralds, do Brasil, Regstaer,  Interbaires. Management believes that the benefits of the brands are reflecting the economic reality and are in accordance with Dufry’s respective markets, i.e. the airports or seaports where these brands are active. For impairment testing purposes the brand names are valued in relation with their respective sales poten-tial, based on sales projection covering a period of five years.The recoverable amount is determined using the Relief of Royalty method that con-siders a steady cash flow according to the discounted value of the royalty income after tax based on projected sales growth for each brand. The following table  indicates the key assumptions used for the valuation of the main brands:ROYALTY INCOME AFTER TAXPOST TAX DISCOUNT RATESGROWTH RATES FOR NET SALESBRAND NAMES IN PERCENTAGE (%)201520142015201420152014Dufry 0.32  0.32  6.98  7.04  4.7 – 13.4  4.3 – 9.3 Hudson News 0.91  0.91  5.39  5.65  4.1 – 10.8  4.3 – 7.3 Colombian Emeralds 1.75  1.75  14.82  13.79  4.0 – 14.0  4.0 – 16.0 Nuance 0.30  0.30  6.20  6.15  2.2 – 4.5  5.2 – 5.9 World Duty Free 0.39 – 6.20 – 4.3 – 4.5 –These growth rates do not exceed the long term average growth rate for the  respective brand business. The discount rates represent the weighted average cost of capital (WACC) of the markets where the brand is generating sales.21. CASH FLOWS USED FOR PURCHASE OF INTANGIBLE ASSETS IN MILLIONS OF CHF20152014Payables for capital expenditure at January 1(166.5)(1.4)Additions of intangible assets (note 20)(32.7)(199.6)Payables for capital expenditure at December 31 1.2  166.5 Currency translation adjustments 18.3 (22.5)Total Cash Flow(179.7)(57.0)147

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201522. DEFERRED TAX ASSETS AND LIABILITIESTemporary differences arise from the following positions:IN MILLIONS OF CHF31.12.2015RESTATED* 31.12.2014DEFERRED TAX ASSETSProperty, plant and equipment 48.6  10.0 Intangible assets 63.6  73.2 Provisions and other payables 67.2  65.2 Tax loss carry-forward 138.2  77.1 Other 46.4  30.0 Total 364.0  255.5 DEFERRED TAX LIABILITIESProperty, plant and equipment(75.1)(24.0)Intangible assets(740.6)(436.5)Provisions and other payables(25.3)(2.9)Other(12.2)(15.3)Total(853.2)(478.7)Deferred tax liabilities net(489.2)(223.2)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)Deferred tax balances are presented in the consolidated statement of financial position as follows:IN MILLIONS OF CHF2015RESTATED* 2014Deferred tax assets 203.9  195.9 Deferred tax liabilities(693.1)(419.1)Balance at December 31(489.2)(223.2)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)Reconciliation of movements to the deferred taxes:IN MILLIONS OF CHF2015RESTATED* 2014Changes in deferred tax assets 8.0  41.0 Changes in deferred tax liabilities(274.0)(157.4)Business combinations (note 6) 383.7  165.4 Currency translation adjustments(39.4)(4.0)Deferred tax income (expense) at December 31 78.3  45.0 THEREOFRecognized in the income statement 80.0  37.2 Recognized in equity(0.2) 0.1 Recognized in OCI(1.5) 7.7 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)148

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Tax loss carry-forwardsCertain subsidiaries incurred tax losses, which according to the local tax legisla-tion gives rise to a tax credit usable in future tax periods. However, the use of this tax benefit is limited in time (expiration) and by the ability of the respective sub-sidiary to generate enough taxable profits in future. Deferred tax assets relating to tax loss carry-forwards or temporary differences are recognized when it is probable that such tax credits can be utilized in the  future in accordance with the budget 2016 approved by the Board of Directors and the projections prepared by the management for these entities.The unrecognized tax loss carry-forwards by expiry date are as follows:IN MILLIONS OF CHF31.12.201531.12.2014Expiring within 1 to 3 years 35.3  75.4 Expiring within 4 to 7 years 63.9  153.1 Expiring after 7 years 178.6  67.9 With no expiration limit 315.6  41.8 Total 1 593.4  338.2 1  This amount includes CHF 164.7 (2014: 32) million added through business combinationUnrecognized deferred tax liabilitiesDufry has not recognized deferred tax liabilities associated with investments in subsidiaries where Dufry can control the reversal of the timing differences and where it is not probable that the temporary differences will reverse in the foresee-able future.Dufry does not expect that these differences result in taxable amounts in deter-mining taxable profit (tax loss) of future periods when the carrying amount of the investment is recovered.149

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201523. OTHER NON-CURRENT ASSETS IN MILLIONS OF CHF31.12.201531.12.2014Guarantee deposits 79.2  38.7 Loans and contractual receivables 32.8  35.9 Prepaid lease 1 221.9  16.5 Other 14.8  16.8 Subtotal 348.7  107.9 Allowances(1.3)(1.3)Total 347.4  106.6 1  Prepaid lease refers mainly to amounts paid in advance to the Spanish concesionaire, which is  measured at amortized cost.MOVEMENT IN ALLOWANCES IN MILLIONS OF CHF20152014Balance at January 1(1.3)(1.7)Utilization– 0.5 Currency translation adjustments–(0.1)Balance at December 31(1.3)(1.3)150

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201524. INVENTORIES IN MILLIONS OF CHF31.12.201531.12.2014Purchased inventories at cost 927.3  758.0 Inventory allowance 1(20.0)(16.8)Total 907.3  741.2 1  The inventory impaired has a book value of CHF 63.0 (2014: 55.2) millionCASH FLOWS USED FOR INCREASE / FROM DECREASE IN INVENTORIES IN MILLIONS OF CHF2015RESTATED* 2014Balance at January 1 758.0  540.5 Balance at December 31 927.3  758.0 Gross change – at cost(169.3)(217.5)Business combinations (note 6) 206.3  210.6 Transfer to discontinued operations (note 40)–(1.8)Change in unrealized profit on inventory(4.0) 0.9 Utilization of allowances 5.1  0.2 Currency translation adjustments(22.8) 43.6 Cash Flow – (Increase) / decrease in inventories 15.3  36.0 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)Cost of sales includes inventories written down to net realizable value and inven-tory differences of CHF 16.5 (2014: 19.1) million.151

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201525. TRADE AND CREDIT CARD RECEIVABLES IN MILLIONS OF CHF31.12.201531.12.2014Trade receivables 86.9  74.4 Credit card receivables 46.4  44.5 Gross 133.3  118.9 Allowances(0.5)(0.2)Net 132.8  118.7 Trade receivables and credit card receivables are stated at their nominal value less allowances for doubtful amounts. These allowances are established based on an individual evaluation when collection appears to be no longer probable.AGING ANALYSIS OF TRADE RECEIVABLES IN MILLIONS OF CHF31.12.201531.12.2014Not due 59.7  47.0 OVERDUEUp to 30 days 7.5  19.2 31 to 60 days 7.0  3.4 61 to 90 days 1.7  1.4 More than 90 days 1 11.0  3.4 Total overdue 27.2  27.4 Trade receivables, gross 86.9  74.4 1  The main overdue receivables are covered by bank guaranteesMOVEMENT IN ALLOWANCES IN MILLIONS OF CHF20152014Balance at January 1(0.2)(0.1)Creation(1.5)(0.2)Release 1.0  0.1 Utilized 0.1 –Currency translation adjustments 0.1 –Balance at December 31(0.5)(0.2)152

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201526. OTHER ACCOUNTS RECEIVABLE IN MILLIONS OF CHF20152014Receivables for refund from suppliers 96.7  47.0 Sales tax and other tax credits 87.6  74.0 Accrued concession fees and rental income 41.3  12.0 Prepaid lease 38.7 –Prepayments  30.8  29.8 Receivables from subtenants and business partners 13.0  24.2 Guarantee deposits 7.7  15.1 Loans receivable 6.2  3.2 Personnel receivables 4.2  4.8 Accrued income 3.8  4.2 Derivative financial assets 1 1.7  0.6 Other 16.5  16.5 Total 348.2  231.4 Allowances(12.2)(4.2)Total 336.0  227.2 1  See note 38 Financial instrumentsMOVEMENT IN ALLOWANCES IN MILLIONS OF CHF20152014Balance at January 1(4.2)(3.4)Creation (6.6)(1.6)Release  0.1  0.1 Utilized 0.3  0.6 Reclassification from receivables for refund from suppliers(2.3)–Currency translation adjustments 0.5  0.1 Balance at December 31(12.2)(4.2)153

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201527. EQUITY27.1 ISSUED CAPITAL IN MILLIONS OF CHF 31.12.201531.12.2014Share capital 269.4  179.5 Share premium 4,259.3  1,964.7 Total 4,528.7  2,144.2 27.1.1 Fully paid ordinary sharesIN MILLIONS OF CHFNUMBER OF SHARESSHARE CAPITALSHARE PREMIUMBalance at January 1, 2014 30,905,056 154.51,207.0Issue of shares 5,000,000 25.0785.0Share issuance costs––(27.3)Balance at December 31, 2014 35,905,056 179.51,964.7Conversion of mandatory convertible notes 1,809,188 9.1253.7Issue of shares 16,157,463 80.82,119.2Share issuance costs––(78.3)Balance at December 31, 2015 53,871,707 269.44,259.327.2 AUTHORIZED AND CONDITIONAL SHARE CAPITAL AUTHORIZED SHARE CAPITALNUMBER OF SHARESIN THOUSANDS OF CHFBalance at January 1, 2014 1,466,387  7,332 Expiration May 2, 2014(1,466,387)(7,332)Balance at December 31, 2014––Balance at December 31, 2015––CONDITIONAL SHARE CAPITALNUMBER OF SHARESIN THOUSANDS OF CHFBalance at January 1, 2014 2,697,620  13,488 Balance at December 31, 2014 2,697,620  13,488 Utilization June 18, 2015(1,809,188)(9,046)Balance at December 31, 2015 888,432  4,442 154

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Share capital increase2015The General Meeting held on April 29, 2015, approved the increase of the share cap-ital of Dufry from currently CHF 179.5 million by up to CHF 157.1 million to a maxi-mum amount of up to CHF 336.6 million through the issuance of fully paid-in new registered shares with a par value of CHF 5 each.On June 18, 2015, Dufry AG issued 16,157,463 new registered shares with a nomi-nal value of CHF 80.8 million, representing 45 % additional shares. After this share issuance and including the shares created by the conversion of the Mandatory Con-vertible Notes (see comments below), the share capital of Dufry AG amounts to CHF 269.4 million. The offer price for the rights offering as well as for the commit-ted investors was set at CHF 136.16 per new share. In the rights offering, 9,744,390 new shares were subscribed for by existing shareholders, while 6,413,073 new shares were purchased by committed investors, resulting in gross proceeds of CHF 2,200 million.The trading of the newly issued shares on the SIX Swiss Exchange commenced on June 25, 2015. The share issuance costs related with these transactions have been estimated at CHF 78.3 million and are presented in equity.2014The Extraordinary General Meeting held on June 26, 2014, approved the increase of the share capital of Dufry AG from currently CHF 154.5 million by up to CHF 27.3 million to a maximum amount of up to CHF 181.8 million through the  issuance of fully paid-in new registered shares with a par value of CHF 5 each.On July 8, 2014, Dufry AG issued 5,000,000 new registered shares representing 16 % additional shares. After this share issuance, the share capital of the company amounts to CHF 179.5 million. The offer price for the rights offering as well as the public offering was set at CHF 162 per new share. In the rights offering, 3,623,976 new shares were subscribed for by existing shareholders, while 1,376,024 new shares were purchased by investors in the international offering, resulting in gross proceeds of CHF 810 million. The trading of the newly issued shares on the SIX Swiss Exchange commenced on July 9, 2014. The share issuance costs related with this transaction amounted to CHF 27.3 million and is presented in equity.Mandatory Convertible Notes (MCN)2015The Mandatory Convertible Notes amounting to CHF 262.8 million (net of issuance costs) were converted into 1,809,188 ordinary registered shares of Dufry during June 2015 at a conversion price of CHF 152 per share. Dufry issued the shares out of the existing conditional share capital.155

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201527.3 RESERVES IN MILLIONS OF CHF2015RESTATED* 2014Employee benefit reserve(21.3)(32.9)Hedging and revaluation reserves  0.7 –Capital reserve for mandatory convertible notes– 262.8 Translation reserves(185.8)(112.2)Retained earnings(1,158.9) 46.0 Balance at December 31(1,365.3) 163.7 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)27.3.1 Employee benefit reserveIN MILLIONS OF CHF20152014Balance at January 1(32.9) 0.3 Actuarial gains (losses) on defined benefit plans 12.8 (37.7)Income tax relating to components of other comprehensive income(1.2) 4.5 Balance at December 31(21.3)(32.9)27.3.2 Hedging and revaluation reservesIN MILLIONS OF CHF20152014Balance at January 1––Gain / (loss) arising on changes in fair value of financial instruments:– Interest rate swaps entered for as cash flow hedges 1.0 –Income tax relating to components of other comprehensive income(0.3)–Balance at December 31 0.7 –156

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201527.3.3 Capital reserve for mandatory convertible notesIN MILLIONS OF CHF20152014Balance at January 1 262.8 –Issuance of equity instruments– 269.6 Conversion of mandatory convertible notes 1(262.8)–Transaction costs for equity instruments–(6.8)Balance at December 31– 262.8 1  Details for the Mandatory Convertible Notes (MCN) are described in note 27.227.3.4 Translation reservesIN MILLIONS OF CHF20152014Balance at January 1(112.2)(224.5)Exchange differences arising on translating the foreign operations (attributed to equity holders of parent)(75.8) 211.5 Net gain / (loss) on hedge of net investments in foreign operations (note 31) 2.2 (102.4)Income tax related to net gains / (losses) on hedge of net investments of foreign operations– 3.2 Balance at December 31(185.8)(112.2)Foreign exchange gains and losses on financing instruments that are designated as hedging instruments for net investments in foreign operations are included in the translation reserves.157

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201528.  SHARE-BASED PAYMENTS28.1 PSU PLAN OF DUFRY AGOn October 29, 2015, Dufry granted to the members of the GEC and selected mem-bers of the senior management the Award 2015 with 122,803 PSU free of charge. On May 3, 2018, (vesting date) each PSU will give the right to the holders to receive up to two shares of Dufry depending on the effective cumulative amount of cash earnings per share (Cash EPS) reached by Dufry during the years 2015 to 2017 com-pared with the target of about CHF 24. The Cash EPS equals the basic Earnings per Share adjusted for amortization of intangible assets identified during business combinations and non-recurring effects. If at vesting the cumulative adjusted Cash EPS is at target level, each PSU Award 2015 grants one share. If the cumulative  adjustetd Cash EPS is at 150 % of the target (maximum threshold) or above, each PSU Award 2015 grants two shares at vesting, and if the adjusted Cash EPS is at 50 % of the target (minimum threshold) or below, no share will be granted at vest-ing. If the adjusted Cash EPS is in between 50 % and 150 % of the target, the num-ber of shares granted for each PSU will be allocated on a linear basis. Additionally, the allocation of shares is subject to an ongoing contractual relationship of the participant with Dufry throughout the vesting period. As of December 31, 2015, no PSU Award 2015 forfeited, so that 122,803 PSU remain outstanding.At grant date the fair value of one PSU Award 2015 represents the market value for one Dufry share at that date (CHF 116.20) adjusted by the probability that par-ticipants comply with the ongoing contractual relationship clause. At December 31, 2015, a probability of 90 % was determined by taking into account the projected adjusted Cash EPS at vesting. The contractual life of the PSU Award 2015 is 30 months. PSU don’t provide to its holders shareholder rights, like voting or a right to receive dividends. On October 1, 2014, Dufry granted 51,486 PSU Award 2014 to the members of the adjusted GEC. One PSU gives the right to receive in 2017, free of charge, up to two shares, based on the performance achieved by Dufry. For the PSU Awards 2014 the performance will be measured as the average yearly growth rate reached by the earnings per share adjusted for amortization of intangible assets identified during business combinations and non-recurrent effects (adjusted Cash EPS) of Dufry between 2013 and 2016. If the targeted average yearly growth of 7 % is achieved, one share will be granted for each PSU, whereas for an average yearly growth rate of 3.5 % or less, no shares will be granted and for a growth rate of 10.5 % or higher two shares will be granted. If the effective growth rate is in-between 3.5 % and 10.5 % the number of shares granted for each PSU will be allocated on a linear  basis. Additionally, the allocation of shares is subject to an ongoing contractual relation-ship of the participant with Dufry from January 1, 2014, until January 1, 2017. As  of December 31, 2015, 6,919 PSU Award 2014 forfeited, so that 44,567 PSU  remain outstanding.At grant date the fair value of the PSU Award 2014 represents the market value for one Dufry share i.e. CHF 143.1. At December 31, 2015, a probability of 148 % was  determined by taking into account the projected adjusted Cash EPS at vesting. The contractual life of the PSU Award 2014 is 27 months. There are no cash settlement alternatives for the participants. 158

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015With the PSU Award 2013 Dufry granted to the members of the GEC 42,957 PSU options. One PSU gives the right to receive in 2016, free of charge, up to two shares, based on the performance achieved by Dufry. For the PSU Award 2013, the perfor-mance will be measured as the average yearly growth rate reached by the earn-ings per share adjusted for amortization of intangible assets identified during busi-ness combinations and non-recurrent effects (adjusted Cash EPS) of Dufry in between 2012 and 2015. Each PSU will grant the right to receive one Dufry share if the targeted average yearly growth of 7 % is achieved, no share if the average yearly growth rate is 3.5 % or lower and two shares if the average growth rate is 10.5 % or higher. If the effective growth rate is in-between 3.5 % and 10.5 % the number of shares granted for each PSU will be allocated on a linear basis. Additionally, the  allocation of shares is subject to an ongoing contractual relationship of the par-ticipant with Dufry from January 1, 2013, until January 1, 2016. As of December 31, 2015, 6,100 PSU Award 2013 forfeited, so that 36,857 PSU remain outstanding. At January 1, 2016, the PSU Award 2013 vested and the minimal threshold was not achieved so that no shares have been allocated to the participants and no liability was recognized at December 31, 2015, regarding this award. In 2015 the total expense recognized in the income statement against equity from share-based payment transactions was CHF 2.8 (2014: 2.4) million.28.2 TREASURY SHARESTreasury shares are valued at historical cost.NUMBER OF SHARESIN MILLIONS OF CHFBalance at January 1, 2014 120,269  18.1 Assigned to holders of RSU-Awards 2013 1(117,104)(17.6)Share purchases 91,000  13.8 Balance at December 31, 2014 94,165  14.3 Share purchases 4 –Balance at December 31, 2015 94,169  14.3 1 For description of RSU plan see note 29 in the Annual Report 2014. RSU plans were discontinued in 2014.159

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201529. BREAKDOWN OF TRANSACTIONS  WITH NON-CONTROLLING INTERESTSThe following transactions have been recognized in equity attributable to non- controlling interests at fair value:IN MILLIONS OF CHF2015RESTATED* 2014World Duty Free Group acquisition through business combination (note 6.1) 37.7 –Non-controlling interests in World Duty Free Group after initial acquisition 1(9.0)–The Nuance Group acquisition through business combination (note 6.5)–(3.9)Dufry Lojas Francas Ltd 40 %– 36.6 Dufry Lojas Francas Ltd. 20 % Call option (note 6.4)–(19.8)Dufry France S.A. 30 % Guadeloupe business– 1.7 Hudson Group, increase in share capital of several subsidiaries 4.5  7.2 Other(0.3) 0.9 TOTAL 32.9  22.7 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  Change in non-controlling interests from August 7,2015, until the completion of the acquisition  of the remaining interest.30. INFORMATION ON COMPANIES WITH NON-CONTROLLING INTERESTSThe non-controlling interests (NCI) comprise the portion of equity of subsidiaries that are not owned by Dufry. The net earnings attributable to non-controlling  interests is CHF 42.4 (2014: restated 34.2) million and Dufry carefully assessed the significance of each subsidiary with non-controlling interests and concluded that none of them is individually material for Dufry.In 2015, the major part of the net earnings attributable to non-controlling inter-ests of CHF 23.7 (2014: 20.0) million relates to several legal entities with different non-controlling interest holders within Hudson Group. The remaining CHF 18.7 (2014: 14.0) million belongs to various other subsidiaries of Dufry.160

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201531. FINANCIAL DEBT IN MILLIONS OF CHF 31.12.201531.12.2014Bank debt (overdrafts) 23.3  13.7 Bank debt (loans) 51.1  28.7 Third party loans 2.9  3.2 Financial debt, short-term 77.3  45.6 Bank debt (loans) 2,537.7  1,738.3 Senior Notes 1,767.3  1,074.9 Third party loans 8.1  8.6 Financial debt, long-term 4,313.1  2,821.8 Total 4,390.4  2,867.4 OF WHICH AREBank debt 2,612.1  1,780.7 Senior Notes 1,767.3  1,074.9 Third party loans 11.0  11.8 BANK DEBT IN MILLIONS OF CHF 31.12.201531.12.2014MAIN BANK DEBTS ARE DENOMINATED INUS Dollar 1,035.8  1,053.5 Euro 802.6  601.4 British Pound Sterling 631.8 –Swiss Franc 100.0  110.0 Subtotal 2,570.2  1,764.9 LOCAL BANK DEBTS INDifferent currencies  73.1  40.1 Deferred bank arrangement fees 1(31.2)(24.3)Total 2,612.1  1,780.7 1  The arrangement fees relate only to the main bank debtSENIOR NOTES IN MILLIONS OF CHF 31.12.201531.12.2014SENIOR NOTES DENOMINATED INUS Dollar 499.8  496.9 Euro 1,303.6  601.4 Subtotal 1,803.4  1,098.3 Deferred arrangement fees(36.1)(23.4)Total 1,767.3  1,074.9 161

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015DETAILED CREDIT FACILITIESDufry negotiates and manages its key credit facilities centrally. Minor credit lines at local level are kept for practical reasons.The bank credit agreements and the bank guarantee facility (see note 36) contain covenants and conditions customary to this type of financing. During 2015 Dufry complied with the financial covenants and conditions contained in the bank  credit agreements.Main bank credit facilitiesDRAWN AMOUNT IN CHFIN MILLIONS OFMATURITYCURRENCYCREDIT LIMIT IN LOCAL  CURRENCY31.12.201531.12.2014Committed 5-year term loan31.07.2019USD  1,010.0  1,009.6  1,003.8 Committed 5-year term loan31.07.2019EUR  500.0  543.2  601.4 Committed 4-year term loan (multi-currency)31.07.2019EUR  800.0  835.9 –5-year revolving credit facility (multi-currency)31.07.2019CHF  900.0  181.5  159.7 Total  2,570.2  1,764.9 On March 27, 2015, a syndicate of banks with the London Branch of ING N.V. acting as agent, granted Dufry a committed 4-year term loan of EUR 800 million which was used to replace the bank debt of World Duty Free Group.Senior notesAMOUNT IN CHFIN MILLIONS OFMATURITYCOUPON RATECURRENCYNOMINAL IN LOCAL CURRENCY31.12.201531.12.2014Senior notes15.10.20205.50 %USD  500.0  499.8  496.9 Senior notes15.07.20224.50 %EUR  500.0  543.2  601.4 Senior notes01.08.20234.50 %EUR  700.0  760.4 –Total  1,803.4  1,098.3 On July 28, 2015, Dufry placed denominated Senior Notes of EUR 700 million with a maturity of eight years with qualified institutional investors in Switzerland  and abroad.All notes are listed on the Dublin stock exchange and interests are payable semi-annually in arrears.162

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015WEIGHTED AVERAGE INTEREST RATEThe borrowings under these credit facilities bear interest at a floating rate  (EURIBOR or LIBOR) plus spread. Below are the overall weighted average notional interest rates on the main currencies:INTEREST RATE IN PERCENTAGE (%)20152014Average on USD 3.45  2.70 Average on CHF 1.83  1.80 Average on EUR 3.53  2.40 Average on GBP 2.98 –Weighted Average Total  3.42  2.60 31.1 HEDGE OF NET INVESTMENTS IN FOREIGN OPERATIONSThe following net debt is designated as hedge in  net investment in accordance with IAS 39, paragraph 102:AMOUNT IN HEDGING CURRENCYAMOUNT IN CHFIN MILLIONS OFCURRENCY31.12.201531.12.201431.12.201531.12.2014Dufry do Brasil and other companies 1USD  947.2  947.2  946.9  941.4 World Duty Free Group SAGBP  240.0 – 353.5 –Total  1,300.4  941.4 1  Alliance Inc., Interbaires SA, Navinten SA, Blaicor SA, International Operation & Services Corp.,  Duty Free Ecuador SA and Regstaer Ltd.31.2 NET INVESTMENT IN FOREIGN OPERATIONSDufry granted below mentioned long-term loans to subsidiaries. These loans are considered as part of Dufry’s net investment in foreign operations in accordance with IAS 21, paragraph 15, as settlement is neither planned nor likely to occur in the foreseeable future.AMOUNT IN HEDGING CURRENCYAMOUNT IN CHFIN MILLIONS OFCURRENCY31.12.201531.12.201431.12.201531.12.2014Dufry America Holding Inc.USD  17.2  19.6  17.2  19.5 Nuance Group (Australia) Pty Ltd.AUD  121.8  121.8  88.8  98.9 Nuance Group (Sverige) ABSEK  110.0  110.0  13.0  14.0 Total  119.0  132.4 163

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201532. PROVISIONS IN MILLIONS OF CHFCON­TINGENT LIABILITIESONEROUS CONTRACTSCLOSEDOWNLAWSUITS AND DUTIESLABOR DISPUTESOTHERTOTALPublished at December 31, 2014 42.1  74.6  3.6  8.5  3.2  19.4  151.4 Restatement *– 12.6 ––––12.6Restated* Balance at January 1 42.1  87.2  3.6  8.5  3.2  19.4  164.0 Business combinations (note 6) 6.7  87.7  36.2  9.1 – 22.4  162.1 Charge for the year– 2.1 – 8.7 – 32.4  43.2 Utilized–(9.6)(7.7)(0.9)(0.9)(5.9)(25.0)Unused amounts reversed(3.9)–(0.4)(0.5)––(4.8)Interest discounted– 8.7 –––– 8.7 Reclassification from / to other accounts 1–– 1.5 ––(3.0)(1.5)Reclassification within classes 1.3  1.0  9.1 (2.3)–(9.1)–Currency translation adjustments(0.7)(5.8)(0.3)(0.9)–(1.4)(9.1)Balance at December 31 45.5  171.3  42.0  21.7  2.3  54.8  337.6 THEREOFCurrent – 48.5  42.0  21.7  0.2  41.3  153.7 Non-current  45.5  122.8 –– 2.1  13.5  183.9 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  From other payables (CHF 1.5 million) and to net defined benefit obligation (CHF – 3.0 million)Management believes that its provisions are adequate based upon currently avail-able information. However, given the inherent difficulties in estimating liabilities in the areas described below, actual costs may vary from the amounts provisioned.CONTINGENT LIABILITIESDufry as internationally operating company is exposed to contingent liabilities in respect of legal and tax claims in the ordinary course of business. It is not antici-pated that any material liabilities will arise from the contingent liabilities other than provided for.In 2015, the contingent liabilities increased by CHF 6.7 million based on findings in Europe recognized during the due diligence process made for the acquisition of the World Duty Free Group. In 2014, the contingent liabilities increased by CHF 1.0 mil-lion based on findings in Europe, Asia and Australia recognized during the due  diligence process made for the acquisition of The Nuance Group.IFRS 3 Business combinations requires to reflect these liabilities with uncertain amounts in the statement of financial position although the risk exposure for some of these positions has been regarded as medium or low. The identified risks include a variety of potential liabilities from past periods, mainly related to the import and sale of merchandise by entities under common control or regarding contributions owed based on the contractual situation of employees. As the identified risks implied in these contingent liabilities are subject to interpretations and uncertainties in the respective regu lations, the management made an estimation of the fair value. 164

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015ONEROUS CONTRACTSConcession agreements usually fix the fee for the locations as a percentage on net sales. Some of these long-term concession agreements, which Dufry has  entered into, include clauses to ensure a minimal concession fee during the full term of the agreement. However, in certain circumstances the economic environ-ment around an activity deteriorates in such a way that it is highly unlikely that the operation will become profitable during the remaining concession duration. In such cases Dufry does impair the assets subject to amortization or depreciation and creates a provision for onerous contracts. This provision reflects the present value of the unavoidable cost (losses) of meeting the contractual obligation. At balance sheet date, an amount of CHF 171.3 (2014 restated: 87.2) million has been provided in relation to operations in Asia and Europe.CLOSE DOWNThe provision of CHF 42 (2014: 3.6) million relates mainly to the closing of opera-tions in Asia and Europe. LABOR DISPUTESThe provision of CHF 2.3 (2014: 3.2) million relates mainly to claims presented by sales staff based on disputes related to the termination of temporary labor con-tracts in Brazil.LAWSUITS AND DUTIESThese provisions of CHF 21.7 (2014: 8.5) million cover uncertainties dependent on the outcome of law suits in relation to taxes, duties or other claims in Brazil, Ecuador, India, Italy and Turkey.The increase in 2015 are mainly related to disputes with custom authorities in  Ecuador, India and Turkey.OTHERThe charge for the year includes a provision for the expenses expected to be  incurred in relation to the structural improvements and the integration of support functions of the organization.CASH OUTFLOWS OF NON-CURRENT PROVISIONSThe expected timing of the related cash outflows of non-current provisions as of December 31, 2015 is currently projected as follows:IN MILLIONS OF CHFEXPECTED  CASH OUTFLOW2017 26.6 2018 15.2 2019 14.6 2020 13.7 2021 + 113.8 Total non-current 183.9 165

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201533. POST-EMPLOYMENT BENEFIT OBLIGATIONSDufry provides retirement benefits through a variety of arrangements comprised principally of stand-alone defined benefit or defined contribution plans, or state administered plans that cover a substantial portion of employees in accordance with local regulations and practices. The most significant plans in terms of the ben-efits accrued to date by participants are cash balance and final salary plans. Around 96.2 % (2014: 93.8 %) of the total defined benefit obligation and 100 % (2014: 100 %) of the plan assets correspond to pension funds in Switzerland (CH) and the United Kingdom (UK). 20152014IN MILLIONS OF CHFFundedUnfundedTOTALFundedUnfundedTOTALSWITZERLANDFair value of plan assets 179.2 – 179.2  181.1 – 181.1 Present value of defined  benefit obligation 194.8 – 194.8  205.3 – 205.3 Financial (deficit) surplus(15.6)–(15.6)(24.2)–(24.2)UKFair value of plan assets 186.3 – 186.3 –––Present value of defined  benefit obligation 209.8 – 209.8 –––Financial (deficit) surplus(23.5)–(23.5)–––OTHER PLANSFair value of plan assets––––––Present value of defined  benefit obligation– 16.2  16.2 – 13.5  13.5 Financial (deficit) surplus–(16.2)(16.2)–(13.5)(13.5)TOTALFair value of plan assets 365.5 – 365.5  181.1 – 181.1 Present value of defined  benefit obligation 404.6  16.2  420.8  205.3  13.5  218.8 Total net book value employee benefits(39.1)(16.2)(55.3)(24.2)(13.5)(37.7)166

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015A description of the significant retirement benefit plans is as follows:Reconciliation to the funded plansIN MILLIONS OF CHF20152014Net defined (obligation) / asset at January 1(24.2) 1.1 Net defined asset / (obligation) of acquired companies(25.6) 0.5 Pension expense through income statement(9.3) 8.2 Remeasurements through other comprehensive income 12.3 (29.7)Transfer payment–(8.0)Contributions paid by employer 7.2  3.7 Currency translation 0.5 –Net defined (obligation) / asset at December 31(39.1)(24.2)33.1 SWITZERLANDDufry operates two company sponsored pension funds in form of foundations in Switzerland that provide contribution-based cash balance retirement and risk  benefits to employees. The Pension Fund Nuance (PVN) was integrated to the  financial report in September 2014. All pension plans in Switzerland are governed by the Federal Law on Occupational Retirement, Survivors’ and Disability Pension Plans (BVG), which stipulates that pension plans are to be managed by indepen-dent, legally autonomous units. Pension plans are overseen by a regulator as well as by a state supervisory body. A pension plan’s most senior governing body (Board of Trustees) must be composed of equal numbers of employee and employer rep-resentatives. The various insurance benefits are governed in regulations, with the BVG specifying the minimum benefits that are to be provided. The employer and employees pay contributions to the pension plan. In case of an underfunding,  various measures can be taken such as the adjustment of the pension benefits, by altering the actuarial assumptions or increasing future contributions. The employer can also make additional restructuring contributions. The BVG prescribes how  employees and employer have to jointly fund potential restructurings.All actuarial risks are borne by the Pension funds Weitnauer (PKW) or PVN. These risks consist of demographic risks, primarily life expectancy, and financial risks such as the discount rate, future increases in salaries / wages, and the return on plan assets. These risks are regularly assessed by the Board of Trustees. In addi-tion, two annual actuarial reports are submitted, one in accordance with the  requirements of the BVG, the other in accordance with IFRS requirements.167

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The investment strategy is defined in form of a long-term target asset-, currency- and risk-structure (investment policy), which takes into account requirements from BVG, and aim to obtain a high long-term return on plan assets. The Board of Trustees is responsible for the investment of the assets, reviewing the investment port folio as often as necessary – especially in the case of significant changes in the expec-tations of market developments and at least once a year. When reviewing the  investment portfolio, it takes into account the limitations set in the strategy. The Board of Trustees delegates the implementation of the investment policy – in  accordance with the investment strategy as well as various principles and objec-tives – to an Investment Committee, which consists of two members of the Board of Trustees. They supervise the entire investment process. The plan assets are managed by several external specialized and independent asset managers in  accordance with the investment strategy, whereby the investments in properties are directly managed by the fund.Under Swiss pension law Dufry cannot recover any surplus from the pension funds, because those belong to the foundations. The pension funds currently invest in a diverse portfolio of asset classes including equities, bonds, property and commodities but do not currently use any more  explicit asset-liability matching strategy instruments such as annuity purchase products or longevity swaps. There have been the following changes made to the Swiss retirement benefit  arrangements in the periods covered by these financial statements:  –In October 2015 Dufry informed their employees about the planned transfer of the PKW into the PVN as of January 1, 2016. Combined with this transfer  the foundation board of the Nuance Group pension plan decided to change some of the plan benefits as from January 1, 2016, resulting in a plan change  for all pension plan members. The plan change resulted in a past service credit of CHF 3.3 million which has been recognized in the 2015 pension expenses. –As of December 2014 the PKW has made a final allocation of the retirement pensioners (retired before May 31, 2003). This final allocation resulted in  a transfer of CHF 17.5 million in assets and CHF 25.5 million in liabilities. –In September 2014 the PKW changed its plan from a defined benefit plan (Leistungsprimat) to a cash balance plan (Beitragsprimat) starting on January 1, 2015. The new plan intended to keep the benefits granted at levels similar to the previous plan. From this plan change a net gain of CHF 12.3 million resulted, presented in the line pension expenses in the income state- ment. The plan changes did not result in a change in qualification as a  defined benefit plan under IFRS.  –As a result of the acquisition of The Nuance Group in August 2014, Dufry recognized a net defined benefit asset of the PVN in the amount of CHF 0.5 million. The actuarial assumptions applied were the same as for PKW.168

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201533.2 UNITED KINGDOM (UK)Dufry operates a defined benefit pension plan mainly in the UK under specific  regulatory frameworks. The UK plan provides a retirement benefit in the form of a pension payment based on a guaranteed percentage of salary accruing for each year of service, revalued to and payable from retirement. In the UK plan, pension payments increase annually in line with the retail price index, subject to certain limits. The pension payments are made from trustee-administered funds; however, where plans are underfunded, the company meets the benefit payment obligation as it falls due. The plan is governed by local legislation and its own trust documen-tation. The responsibility for the governance of the plan, including investment  decisions and contribution schedules, lies with the Board of Trustees. The Board of Trustees must be composed of representatives of the Company and plan par-ticipants in accordance with the plans’ regulations.Cost of defined benefit plans20152014IN MILLIONS OF CHFSwitzerlandUK 1TOTALSwitzerlandSERVICE COSTSCurrent service costs(10.7)(0.3)(11.0)(3.7)Past service costs 3.3 – 3.3  12.3 Fund administration(0.4)–(0.4)(0.3)Net interest (0.3)(0.9)(1.2)(0.1)Total pension expenses recognized in the income statement(8.1)(1.2)(9.3) 8.2 1  For the period August to DecemberThe current service costs, the change to cash balance plan and costs of funds  administration of Dufry are included in personnel expenses (see note 9 retirement benefits).Remeasurements employee benefits20152014IN MILLIONS OF CHFSwitzerlandUK 1TOTALSwitzerlandActuarial gains (losses) – experience 3.6  1.0  4.6 (1.2)Actuarial gains (losses) – demographic assumptions 7.8  2.2  10.0 –Actuarial gains (losses) – financial assumptions(6.7) 3.0 (3.7)(33.2)Return on plan assets exceeding expected interest 5.1 (3.7) 1.4  4.7 Total remeasurements recorded in other comprehensive income 9.8  2.5  12.3 (29.7)1  For the period August to December169

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The following tables summarize the components of the funded status and amounts recognized in the statement of financial position for the plan:Change in the fair value of plan assets20152014IN MILLIONS OF CHFSwitzerlandUK 1TOTALSwitzerlandBalance at January 1 181.1 – 181.1  63.8 Business combinations– 194.6  194.6  89.9 Interest income 2 2.2  6.9  9.1  2.1 Return on plan assets, above interest income 5.1 (3.7) 1.4  4.7 Contributions paid by employer 7.0  0.2  7.2  3.7 Contributions paid by employees 3.6  0.1  3.7  2.1 Benefits paid(19.8)(7.1)(26.9)(2.7)Transfer payment––– 17.5 Currency translation–(4.7)(4.7)–Balance at December 31 179.2  186.3  365.5  181.1 1  For the period August to December2  Expected interest income on plan assets based on discount rate.  See actuarial assumptions.Change in present value of defined benefit obligation20152014IN MILLIONS OF CHFSwitzerlandUK 1TOTALSwitzerlandBalance at January 1 205.3 – 205.3  62.7 Business combinations– 220.2  220.2  89.4 Current service costs 10.7  0.3  11.0  3.7 Interest costs 2.6  7.8  10.4  2.1 Contributions paid by employees 3.6  0.1  3.7  2.1 Accrual of expected future administration costs 0.4 – 0.4  0.3 Actuarial losses / (gains) – experience(3.6)(1.0)(4.6) 1.2 Actuarial losses / (gains) – demographic assumptions(7.8)(2.2)(10.0)–Actuarial losses / (gains) – financial assumptions 6.7 (3.0) 3.7  33.2 Benefits paid(19.8)(7.1)(26.9)(2.7)Past service cost – plan amendments(3.3)–(3.3)(12.2)Transfer payment––– 25.5 Currency translation–(5.3)(5.3)–Balance at December 31 194.8  209.8  404.6  205.3 Net defined benefit (obligation) / asset at December 31(15.6)(23.5)(39.1)(24.2)1  For the period August to December170

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Actuarial assumptionsThe present value of the defined benefit obligation is determined annually by  independent actuaries using the projected unit credit method. The main actuarial assumptions used are: 20152014IN PERCENTAGE (%)SwitzerlandUK 1SwitzerlandDiscount rates 1.00  3.85  1.25 Future salary increases 1.50  4.25  1.50 Future pension increases 0.25  2.20  0.50 Average retirement age (in years) 64  65  63 – 64 Mortality table (generational tables)2010201520101  For the period August to DecemberThe mortality table takes into account changes in the life expectancy. Plan asset structure The categories of plan assets in percentage of total value are as follows:20152014IN PERCENTAGE (%)SwitzerlandUK 1SwitzerlandShares30.929.430.1Bonds30.358.533.3Real estate28.10.023.5Other 210.712.113.1Total100.0100.0100.01  For the period August to December2  Includes liquid positions and alternative investments.All assets held by the Pension fund in Switzerland and UK are fair-value-level 1 (quoted prices in active markets), except certain real estate in Switzerland which are fair-value-level 2 (significant observable inputs) representing 13.9 % (2014: 23.5 %) of the total assets.The net outflow of funds due to pension payments can be planned reliably. Contri-butions are paid regularly to the funded pension plans in Switzerland and UK. Further more, the respective investment strategies take account of the need to guarantee the liquidity of the plan at all times. Dufry does not make use of any  assets held by pension plans.171

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Plan participants20152014IN THOUSAND OF CHFSwitzerlandUK 1SwitzerlandACTIVE PARTICIPANTSNumber at December 31 (persons) 882  25  1,015 Average annual plan salary 70.3  70.0  59.9 Average age (years) 40.0  49.0  40.2 Average benefit service (years) 10.0  14.1  8.8 DEFERRED PARTICIPANTSNumber at December 31 (persons)– 1,397 –Average annual plan pension– 5.3 –BENEFIT RECEIVING PARTICIPANTSNumber at December 31 (persons) 137  910  123 Average annual plan rent 24.0  4.0  26.2 1  For the period August to December2015IN MILLIONS OF CHFSwitzerlandUK 1EXPECTED CONTRIBUTIONS FOREmployer 5.8  0.2 Employees 3.1  0.1 Weighted average duration of defined benefit obligation (years) 19.7  21.2 1  For the period August to December20152014IN MILLIONS OF CHFSwitzerlandSwitzerlandMATURITY PROFILE OF DEFINED BENEFIT OBLIGATIONExpected payments within 1 year 7.5  7.5 Expected payments in year 2 7.1  7.8 Expected payments in year 3 7.1  7.9 Expected payments in year 4 7.0  8.0 Expected payments in year 5 6.6  7.8 Expected payments beyond 5 years 36.7  41.6 172

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Sensitivities of significant actuarial assumptionsThe discount rate and the future salary increase were identified as significant  actuarial assumptions.The following impacts on the defined benefit obligation are to be expected:SWITZERLANDUK2015 IN MILLIONS OF CHFIncreaseDecreaseIncreaseDecreaseA CHANGE OF 0.5 % IN THE FOLLOWING ASSUMPTIONS  WOULD IMPLYDiscount rate(14.7) 16.9 n / a  22.0 Salary rate 4.3 (3.9)n / a n / a Inflation raten / a n / a  16.3 n / a The sensitivity analysis is based on realistically possible changes as of the end of the reporting year. Each change in a significant actuarial assumption was analyzed separately as part of the test. Interdependencies were not taken into account.Expected costs2016IN MILLIONS OF CHFSwitzerlandUKCurrent service cost7.30.4Fund administration expenses0.40.0Net interest expenses0.10.9Costs to be recognized in income statement7.81.334. OTHER LIABILITIES IN MILLIONS OF CHF31.12.201531.12.2014Other service related vendors 1 321.3  173.1 Concession fee payables 167.6  136.0 Personnel payables 165.6  134.4 Sales tax and other tax liabilities 98.4  47.7 Payables for capital expenditure 2 31.3  180.2 Accrual for lease expenses 61.9 –Interest payables 50.8  27.6 Payables for projects 19.5  18.1 Accrued liabilities 16.5  15.9 Financial derivative liabilities 2.6  0.1 Payables to local business partners 1.7  6.3 Payables for acquisitions 0.1 –Other payables 22.3  24.1 Total 959.6  763.5 THEREOFCurrent liabilities 894.7  760.2 Non-current liabilities 64.9  3.3 Total 959.6  763.5 1  Thereof WDF CHF 201.3 million2  Includes in 2014 CHF 162.2 million related to the Put option (see note 6.5)173

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201535. RELATED PARTIES AND RELATED PARTY TRANSACTIONSA party is related to Dufry if the party directly or indirectly controls, is controlled by, or is under common control with Dufry, has an interest in Dufry that gives it significant influence over Dufry, has joint control over Dufry or is an associate or a joint venture of Dufry. In addition, members of the key management personnel of Dufry or close members of the family are also considered related parties as well as post-employment benefit plans for the benefit of employees of Dufry.The related party transactions and relationships for Dufry are the following:IN MILLIONS OF CHF20152014PURCHASE OF GOODS FROMHudson Wholesale, purchase of merchandises 1 18.5  18.9 Hudson RPM, purchase of merchandises 1 4.1  4.0 Folli Follie Group, purchase of goods 2 3.7  4.9 PURCHASE OF OTHER SERVICES FROMTransportes Aereos de Xalapa de CV 3 2.3  3.4 Folli Follie Group, rent of building 2 0.6  0.8 Pension Fund Weitnauer, post-employment benefits 4.2  2.5 Pension Fund Nuance, post-employment benefits 6.5  1.2 Aeropuertos Siglo XXI SA, Concession fees 3 7.5  6.8 SALE OF GOODS TOFolli Follie Group 2– 0.7 OUTSTANDING PAYABLES AT DECEMBER 31Hudson Wholesale, trade payables 1 1.1  2.2 Hudson RPM, trade payables 1 0.3  0.4 Aeropuertos Siglo XXI SA, concession payables 0.9  0.9 Transportes Aereos de Xalapa SA de CV, other payables 0.7  1.3 Folli Follie Group, trade payables 2 4.2  5.3 Pension Fund Weitnauer, personnel payables– 0.5 Pension Fund Nuance, personnel payables 0.4  0.6 OUTSTANDING RECEIVABLES AT DECEMBER 31Folli Follie Group, trade receivables 2 0.3  4.6 1  These two Hudson companies are controlled by James S. Cohen, a member of the Board of Directors2  Folli Follie Group is controlled by George Koutsolioutsos, a member of the Board of Directors3  Aeropuertos Dominicanos Siglo XXI and Transportes Aereos de Xalapa SA de CV are subsidiaries  of Latin America Airport Holding Ltd. Juan Carlos Torres Carretero and Andrés Holzer Neumann  are member of the Board of Directors of this company.174

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015The compensation to members of the Board of Directors and the Group Executive Committee for the services provided during the respective years includes all forms of consideration paid, payable or provided by Dufry, including compensation in company shares as follows: IN MILLIONS OF CHF20152014BOARD OF DIRECTORSNumber of directors99Short-term employee benefits 1 5.6  4.9 Post-employment benefits 0.3  0.3 Share-based payments––Total compensation 5.9  5.2 GROUP EXECUTIVE COMMITTEENumber of members99Short-term employee benefits 16.1  16.9 Post-employment benefits 1.2  1.9 Share-based payments 2 2.8  2.4 Total compensation 20.1  21.2 1  In prior year, the short-term employee benefit of the Board of Directors includes a compensation  for the strategic consulting service provided by Mr. Bouton of CHF 0.3 million. This service agreement  was terminated on December 31, 2014.2  Expenses accrued during the year for members of the Group Executive CommitteeFor further information regarding participations and compensations to member of the Board of Directors or Group Executive Committee, please refer to the remu-neration report at the end of the annual report.175

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201536. COMMITMENTS AND CONTINGENCIESGUARANTEE COMMITMENTSSome long-term concession agreements, which Dufry has entered into, include obligations to fulfill minimal fee payments during the full term of the agreement. Some of these agreements have been backed with guarantees provided by Dufry or a financial institution. During the years 2015 or 2014, no party has exercised their right to call upon such guarantees. All accrued, but still unpaid fees are presented as liabilities in the balance sheet.37. FAIR VALUE MEASUREMENTFAIR VALUE OF FINANCIAL INSTRUMENTS CARRIED AT AMORTIZED COSTExcept as detailed in table Quantitative disclosures fair value measurement hier-archy for assets below, Dufry considers that the carrying amounts of financial  assets and financial liabilities recognized in the financial statements approximate their fair values.The following tables provide the fair value measurement hierarchy of Dufry’s  assets and liabilities, that are measured subsequent to initial recognition at fair value, grouped into Levels 1 to 3 based on the degree to which the fair value is observable: –Level 1 fair value measurements are those derived from quoted prices (unadjusted) in active markets for identical assets or liabilities. –Level 2 fair value measurements are those derived from inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices). –Level 3 fair value measurements are those derived from valuation techniques that include inputs for the asset or liability that are not based on observable market data (unobservable inputs).176

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Quantitative disclosures fair value measurement hierarchy for assetsFAIR VALUE MEASUREMENT USINGDECEMBER 31, 2015  IN MILLIONS OF CHFDATE OF  VALUATIONTOTALQuoted prices in active markets (Level 1)Significant  observable  inputs (Level 2)Significant  unobservable  inputs (Level 3)BOOK VALUESASSETS MEASURED AT  FAIR VALUEDerivative financial assets  (Note 38.5.2)Foreign exchange forward contracts – USD31.12.2015 0.5  0.5  0.5 Foreign exchange forward contracts – EUR31.12.2015 1.2  1.2  1.2 Financial assets valued at FVTPL (Note 38.2)Short-term deposits31.12.2015 29.5  29.5 – 29.5 Short-term financial investments31.12.2015 17.7  17.7 – 17.7 ASSETS FOR WHICH  FAIR VALUES ARE DISCLOSEDLoans and receivablesCredit card receivables31.12.2015 45.5  45.5  46.4 FAIR VALUE MEASUREMENT USINGDECEMBER 31, 2014  IN MILLIONS OF CHFDATE OF  VALUATIONTOTALQuoted prices in active markets (Level 1)Significant  observable  inputs (Level 2)Significant  unobservable  inputs (Level 3)BOOK VALUESASSETS MEASURED AT FAIR VALUEDerivative financial assets  (Note 38.5.2)Foreign exchange  forward contracts – USD31.12.2014 0.6  0.6  0.6 Financial assets valued at FVTPL (Note 38.2)Short-term deposits31.12.2014 23.9  23.9  23.9 ASSETS FOR WHICH  FAIR VALUES ARE DISCLOSEDLoans and receivablesCredit card receivables31.12.2014 43.7  43.7  44.5 There were no transfers between the Level 1 and 2 during the period.177

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Quantitative disclosures fair value measurement hierarchy for liabilitiesFAIR VALUE MEASUREMENT USINGDECEMBER 31, 2015  IN MILLIONS OF CHFDATE OF  VALUATIONTOTALQuoted prices in active markets (Level 1)Significant  observable  inputs (Level 2)Significant  unobservable  inputs (Level 3)BOOK VALUESLIABILITIES MEASURED AT FAIR VALUEDerivative financial liabilities (Note 38.5.2)Foreign exchange  forward contracts – USD31.12.2015 0.9  0.9  0.9 Foreign exchange  forward contracts – EUR31.12.2015 0.1  0.1  0.1 Foreign exchange  forward contracts – GBP31.12.2015 0.1  0.1  0.1 Financial assets valued at FVTPL (Interest rate swaps)31.12.2015 1.5  1.5  1.5 LIABILITIES FOR WHICH  FAIR VALUES ARE DISCLOSEDAt amortized costSenior Notes USD 50031.12.2015 519.2  519.2  493.2 Senior Notes EUR 50031.12.2015 569.3  569.3  529.6 Senior Notes EUR 70031.12.2015 792.4  792.4  744.4 Floating rate borrowings USD31.12.2015 1,089.5  1,089.5  1,019.2 Floating rate borrowings EUR31.12.2015 859.1  859.1  789.7 Floating rate borrowings CHF31.12.2015 102.4  102.4  98.4 Floating rate borrowings GBP31.12.2015 674.0  674.0  631.8 FAIR VALUE MEASUREMENT USINGDECEMBER 31, 2014  IN MILLIONS OF CHFDATE OF  VALUATIONTOTALQuoted prices in active markets (Level 1)Significant  observable  inputs (Level 2)Significant  unobservable  inputs (Level 3)BOOK VALUESLIABILITIES MEASURED AT FAIR VALUEDerivative financial liabilities (Note 38.5.2)Foreign exchange  forward contracts – USD31.12.2014 0.1  0.1  0.1 LIABILITIES FOR WHICH  FAIR VALUES ARE DISCLOSEDAt amortized costSenior Notes USD31.12.2014 518.4  518.4  489.0 Senior Notes EUR31.12.2014 642.7  642.7  585.9 Floating rate borrowings USD31.12.2014 1,068.4  1,068.4  1,053.5 Floating rate borrowings EUR31.12.2014 652.5  652.5  601.4 Floating rate borrowings CHF31.12.2014 112.2  112.2  110.0 There were no transfers between the Level 1 and 2 during the period.178

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538. FINANCIAL INSTRUMENTSSignificant accounting policies are described in note 2.3 t) and following notes.38.1 CAPITAL RISK MANAGEMENTCapital comprises equity attributable to the equity holders of the parent less hedg-ing and revaluation reserves for unrealized gains or losses on net investment, plus other equity-linked or equity-like instruments attributable to the parent.The primary objective of Dufry’s capital management is to ensure that it maintains an adequate credit rating and sustainable capital ratios in order to support its busi-ness and maximize shareholder value.Dufry manages its financing structure and makes adjustments to it in light of its strategy and the long-term opportunities and costs of each financing source. To maintain or adjust the financing structure, Dufry may adjust dividend payments to shareholders, return capital to shareholders, issue new shares or issue equity-linked instruments or equity-like instruments.Furthermore, Dufry monitors the financing structure using a combination of  ratios, including a gearing ratio, cash flow considerations and profitability ratios. As for the gearing ratio Dufry includes within net debt, interest bearing loans and bor-rowings, less cash and cash equivalents, excluding discontinued operations. 38.1.1 Gearing ratioThe following ratio compares owner’s equity to borrowed funds:IN MILLIONS OF CHF31.12.2015RESTATED * 31.12.2014Cash and cash equivalents (432.5)(513.0)Financial debt, short-term 77.3  45.6 Financial debt, long-term 4,313.1  2,821.8 Net debt  3,957.9  2,354.4 Equity attributable to equity holders of the parent 3,149.1  2,293.6 ADJUSTED FORAccumulated hedged gains / (losses) 40.1  42.0 Effects from transactions with non-controlling interests 1 1,821.0  692.6 Total capital 2 5,010.2  3,028.2 Total net debt and capital 8,968.1  5,382.6 Gearing ratio 44.1 %43.7 %*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  Represents the excess paid (received) above fair value of non-controlling interests on shares acquired (sold) as long as there is no change in control (IFRS 10.23)2  Includes all capital and reserves of Dufry that are managed as capitalDufry did not hold collateral of any kind at the reporting dates.179

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.2 CATEGORIES OF FINANCIAL INSTRUMENTS AT DECEMBER 31, 2015FINANCIAL ASSETSIN MILLIONS OF CHFLoans and  receivablesat FVTPL 1SUBTOTALNON-FINANCIAL ASSETS 2TOTALCash and cash equivalents 403.0  29.5  432.5 – 432.5 Financial instruments at fair value through profit and loss– 17.7  17.7 – 17.7 Trade and credit card receivables 132.8 – 132.8 – 132.8 Other accounts receivable 131.8  1.7  133.5  202.5  336.0 Other non-current assets 109.4 – 109.4  238.0  347.4 Total 777.0  48.9  825.9 FINANCIAL LIABILITIESIN MILLIONS OF CHFat amortized costat FVTPL 1SUBTOTALNON-FINANCIAL LIABILITIES 2TOTALTrade payables 546.8 – 546.8 – 546.8 Financial debt short-term 77.3 – 77.3 – 77.3 Other liabilities 776.1  2.6  778.7  116.0  894.7 Financial debt long-term 4,313.1 – 4,313.1 – 4,313.1 Other non-current liabilities 3.0 – 3.0  61.9  64.9 Total 5,716.3  2.6  5,718.9 1  Financial assets and liabilities at fair value through income statement2  Non-financial assets and liabilities comprise prepaid expenses and deferred income, which will not generate a cash outflow or inflow as well as sales tax and other tax positionsAT DECEMBER 31, 2014FINANCIAL ASSETSIN MILLIONS OF CHFLoans and  receivablesat FVTPL 1SUBTOTALNON-FINANCIAL ASSETS 2TOTALCash and cash equivalents 489.1  23.9  513.0 – 513.0 Trade and credit card receivables 118.7 – 118.7 – 118.7 Other accounts receivable 109.7  0.6  110.3  116.9  227.2 Other non-current assets 73.6 – 73.6  33.0  106.6 Total 791.1  24.5  815.6 FINANCIAL LIABILITIESIN MILLIONS OF CHFat amortized costat FVTPL 1SUBTOTALNON-FINANCIAL LIABILITIES 2TOTALTrade payables 418.3 – 418.3 – 418.3 Financial debt short-term 45.6 – 45.6 – 45.6 Other liabilities 695.9  0.1  696.0  64.2  760.2 Financial debt long-term 2,821.8 – 2,821.8 – 2,821.8 Other non-current liabilities 3.3 – 3.3 – 3.3 Total 3,984.9  0.1  3,985.0 1  Financial assets and liabilities at fair value through income statement2  Non-financial assets and liabilities comprise prepaid expenses and deferred income, which will not generate a cash outflow or inflow as well as sales tax and other tax positions180

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.2.1 Net income by IAS 39 valuation categoryFinancial Assets at December 31, 2015IN MILLIONS OF CHFLOANS AND RECEIVABLESAT FVTPLTOTALInterest income 5.6  0.7  6.3 Other finance income 0.4  4.5  4.9 From interest 6.0  5.2  11.2 Fair values gain (loss)– 4.9  4.9 Foreign exchange gain (loss) 1(148.3) 10.9 (137.3)Impairments / allowances 2(11.7)–(11.7)Total – from subsequent valuation(160.0) 15.8 (144.2)Net (expense) / income(154.0) 21.0 (133.0)Financial Liabilities at December 31, 2015IN MILLIONS OF CHFAT AMORTIZED COSTAT FVTPLTOTALInterest expenses(172.6)–(172.6)Other finance expenses(5.5)(1.2)(6.7)From interest(178.1)(1.2)(179.3)Foreign exchange gain (loss) 1 136.3 – 136.3 Total – from subsequent valuation 136.3 – 136.3 Net (expense) / income(41.8)(1.2)(43.0)1  This position includes the foreign exchange gain (loss) recognized on third party and intercompany  financial assets and liabilities through consolidated income statement2  This position includes the income from the released impairments and allowances and recoveries during  the period less the increase of impairments and allowances181

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Financial Assets at December 31, 2014IN MILLIONS OF CHFLOANS AND RECEIVABLESAT FVTPLTOTALInterest income 4.3 – 4.3 Other finance income 0.4 – 0.4 From interest 4.7 – 4.7 Fair values gain (loss)– 4.8  4.8 Foreign exchange gain (loss) 1 137.8 – 137.8 Impairments / allowances 2(2.9)–(2.9)Total – from subsequent valuation 134.9  4.8  139.7 Net income 139.6  4.8  144.4 Financial Liabilities at December 31, 2014IN MILLIONS OF CHFAT AMORTIZED COSTAT FVTPLTOTALInterest expenses(139.8)–(139.8)Other finance expenses(11.5)–(11.5)From interest(151.3)–(151.3)Fair values gain (loss)–(1.0)(1.0)Foreign exchange gain (loss) 1(139.9)–(139.9)Total – from subsequent valuation(139.9)(1.0)(140.9)Net expense(291.2)(1.0)(292.2)1  This position includes the foreign exchange gain (loss) recognized on third party and intercompany  financial assets and liabilities through consolidated income statement2  This position includes the income from the released impairments and allowances and recoveries during  the period less the increase of impairments and allowances182

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.3 FINANCIAL RISK MANAGEMENT OBJECTIVESAs a global retailer, Dufry has worldwide activities which need to be financed in  different currencies and are consequently affected by fluctuations of foreign  exchange and interest rates. Dufry’s treasury manages the financing of the oper-ations through centralized credit facilities to ensure an adequate allocation of these resources and simultaneously minimize the potential currency financial  risk impacts.Dufry continuously monitors the market risk, such as risks related to foreign  currency, interest rate, credit, liquidity and capital. Dufry seeks to minimize the currency exposure and interest rates risk using appropriate transaction structures or alternatively, using derivative financial instruments to hedge the exposure to these risks. The treasury policy forbids entering or trading financial instruments for speculative purposes.38.4 MARKET RISKDufry’s financial assets and liabilities are mainly exposed to market risk in foreign currency exchange and interest rates. Dufry’s objective is to minimize the income statement impact and to reduce fluctuations in cash flows through structuring the respective transactions to minimize market risks. In cases, where the associated risk cannot be hedged appropriately through a transaction structure, and the  evaluation of market risks indicates a material exposure, Dufry may use financial instruments to hedge the respective exposure.Dufry may enter into a variety of financial instruments to manage its exposure to foreign currency risk, including forward foreign exchange contracts, currency swaps and over the counter plain vanilla options.During the current financial year Dufry utilized foreign currency forward contracts and options for hedging purposes.183

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.5 FOREIGN CURRENCY RISK MANAGEMENTDufry manages the cash flow surplus or deficits in foreign currency of the opera-tions through FX-transactions in the respective local currency. Major imbalances in foreign currencies at Group level are hedged through foreign exchange forwards contracts. The terms of the foreign currency forward contracts have been nego-tiated to match the terms of the forecasted transactions.38.5.1 Foreign currency sensitivity analysisAmong various methodologies to analyze and manage risk, Dufry utilizes a system based on sensitivity analysis. This tool enables group treasury to identify the level of risk of each entity. Sensitivity analysis provides an approximate quantification of the exposure in the event that certain specified parameters were to be met  under a specific set of assumptions.Foreign Currency Exposure:IN MILLIONS OF CHFUSDEUROGBPBRLOTHERTOTALDECEMBER 31, 2015Monetary assets 1,655.2  1,897.9  659.0  20.2  256.8  4,489.1 Monetary liabilities 3,139.5  2,130.2  1,014.1  36.0  166.2  6,486.0 Net exposure before hedging(1,484.3)(232.3)(355.1)(15.8) 90.6 (1,996.9)Hedging 929.7 – 353.5 –(101.8) 1,181.4 Net exposure after hedging(554.6)(232.3)(1.6)(15.8)(11.2)(815.5)DECEMBER 31, 2014Monetary assets 1,253.6  1,427.7 – 44.3  275.5  3,001.1 Monetary liabilities 2,317.8  1,562.3 – 72.2  163.4  4,115.7 Net exposure before hedging(1,064.2)(134.6)–(27.9) 112.1 (1,114.6)Hedging 922.0 –––(79.1) 842.9 Net exposure after hedging(142.2)(134.6)–(27.9) 33.0 (271.7)The sensitivity analysis includes all monetary assets and liabilities irrespective of whether the positions are third party or intercompany. Dufry has considered some intercompany long-term loans as net investment in foreign operations (IAS 21, paragraph 15). Consequently, the related exchange differences are presented in other comprehensive income and thereafter as translation reserve in equity.The foreign exchange rate sensitivity is calculated by aggregation of the net for-eign exchange rate exposure of Dufry entities at December 31 of the respective year. The values and risk disclosed here are the hedged and not hedged positions assuming a 5 % appreciation of the CHF against all other currencies. 184

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015A positive result indicates a profit, before tax in the consolidated income state-ment or in the hedging and revaluation reserves when the CHF strengthens against the relevant currency.IN MILLIONS OF CHF31.12.201531.12.2014Effect on the Income Statement – profit (loss) of USD 27.7  7.2 Other comprehensive income – profit (loss) of USD 46.5  46.0 Effect on the Income Statement – profit (loss) of EUR 11.6  6.7 Reconciliation to categories of financial instruments:IN MILLIONS OF CHF31.12.201531.12.2014FINANCIAL ASSETSTotal financial assets held in foreign currencies (see above) 4,489.1  3,001.1 less intercompany financial assets in foreign currencies(4,278.6)(2,758.6)Third party financial assets held in foreign currencies 210.5  242.5 Third party financial assets held in reporting currencies 615.4  573.1 Total third party financial assets 1 825.9  815.6 FINANCIAL LIABILITIESTotal financial liabilities held in foreign currencies (see above) 6,486.0  4,115.7 less intercompany financial liabilities in foreign currencies(2,868.4)(2,057.9)Third party financial liabilities held in foreign currencies 3,617.6  2,057.8 Third party financial liabilities held in reporting currencies 2,101.3  1,927.2 Total third party financial liabilities 1 5,718.9  3,985.0 1  See note 38.2 Categories of financial instruments38.5.2 Forward foreign exchange contracts and  foreign exchange options at fair valueAs the management of the company actively pursues to naturally hedge the posi-tions in each operation, the policy of Dufry is to enter into foreign exchange  forward and options contracts only where needed.The following table shows the contracts or underlying principal amounts and fair values of derivative financial instruments. Contracts or underlying principal amounts indicate the volume of business outstanding at the balance sheet date. The fair values are determined by reference to market prices or standard pricing models that used observable market inputs at December 31 of each year.IN MILLIONS OF CHFCONTRACT OR  UNDERLYING PRINCIPAL AMOUNTPOSITIVE FAIR VALUENEGATIVE FAIR VALUEDecember 31, 2015 273.7  1.7  1.1 December 31, 2014 13.1  0.6  0.1 185

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.5.3 Financial instruments at fair value through profit and lossThe Argentinian subsidiary is subject to international cash transfer restrictions. Consequently excess of cash was placed in Bonds denominated in USD to  reduce the currency exposure. The changes in fair value are booked through profit  and loss.Denomination: Bono de la Nacion Argentina vinculado al dolar (BONAD 16)Issuer: Argentinian GovernmentFixed interest rate: 1.75 %Maturity date: 28.10.2016Currency: Issued in USD and settled in Argentinian PesosThe movements of the listed public bonds denominated in USD are as follows:IN MILLIONS OF CHF20152014Balance at January 1––Additions 11.7 –Fair value adjustment 4.9 –Currency translation 1.1 –Balance at December 31 17.7 –The fair value of the listed public bonds is based on their current bid prices in an active market.Purchases of and proceeds from the sale of financial assets at fair value through profit and loss are presented within investing activities in the statement of  cash flows.186

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.6 INTEREST RATE RISK MANAGEMENTDufry manages the interest rate risk through interest rate swaps and options to the extent that the hedging cannot be implemented through managing the dura-tion of the debt drawings. The levels of the hedging activities are evaluated regu-larly and may be adjusted in order to reflect the development of the various  parameters. Dufry had 9 outstanding interest swaps contracts during 2015 (none in 2014).38.6.1 Interest rate swap contractsThe following table shows the contracts or underlying principal amounts and fair values of derivative financial instruments. Contracts or underlying principal amounts indicate the volume of business outstanding at December 31. The fair  values are determined by reference to market prices or standard pricing models that used observable market inputs at December 31.IN MILLIONS OF CHFCONTRACT OR  UNDERLYING PRINCIPAL AMOUNTPOSITIVE FAIR VALUENEGATIVE FAIR VALUEDecember 31, 2015 195.5 – 1.5 December 31, 2014–––The interest rate swaps settle on a monthly basis. The floating rate on the interest rate swaps is the equivalent to one month GBP LIBOR rate. Dufry will settle the difference between the fixed and the floating interest rate on a net basis.All interest rate swap contracts exchanging floating rate interest amounts for fixed rate interest amounts are designated as cash flow hedges in order to reduce  Dufry’s cash flow exposure resulting from variable interest rates on borrowings. The interest rate swaps and the interest payments on the loan occur simultane-ously and the amount accumulated in equity is reclassified to the income state-ment over the period that the floating rate interest payments on debt affect the income statement.38.6.2 Interest rate sensitivity analysisThe sensitivity analysis below has been determined based on the exposure to  interest rates derivatives and non-derivative instruments at the reporting date. The risk analysis provided here assumes a simultaneous increase of 100 basis points of the interest rate of all interest bearing financial positions.If interest rates had been 100 basis points higher whereas all other variables were held constant, Dufry’s net earnings for the year 2015 would decrease by CHF 33.2 (2014: decrease by 15.9) million.187

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.6.3 Allocation of financial assets and liabilities to interest classesIN %IN MILLIONS OF CHFAT DECEMBER 31, 2015Average  variable interest rateAverage fixed interest rateVariable interest rateFixed interest rateTotal interest bearingNon-interest bearingTOTAL Cash and cash equivalents0.4 %17.3 % 155.2  38.7  193.9  238.6  432.5 Financial instruments at fair value through profit and loss1.8 %– 17.7  17.7 – 17.7 Trade and credit card receivables––– 132.8  132.8 Other accounts receivable7.1 % 2.9 – 2.9  130.6  133.5 Other non-current assets3.1 %0.5 % 36.4  0.4  36.8  72.6  109.4 Financial assets 194.5  56.8  251.3  574.6  825.9 Trade payables––– 546.8  546.8 Financial debt, short-term6.1 % 74.4  2.5  76.9  0.4  77.3 Other liabilities1.3 %– 1.5  1.5  777.2  778.7 Financial debt, long-term2.6 %5.0 % 2,569.0  1,744.1  4,313.1 – 4,313.1 Other non-current liabilities––– 3.0  3.0 Financial liabilities 2,643.4  1,748.1  4,391.5  1,327.4  5,718.9 Net financial liabilities 2,448.9  1,691.3  4,140.2  752.8  4,893.0 IN %IN MILLIONS OF CHFAT DECEMBER 31, 2014Average  variable interest rateAverage fixed interest rateVariable interest rateFixed interest rateTotal interest bearingNon-interest bearingTOTAL Cash and cash equivalents0.0 %0.3 % 400.4  41.5  441.9  71.1  513.0 Trade and credit card receivables––– 118.7  118.7 Other accounts receivable0.0 % 10.1 – 10.1  100.2  110.3 Other non-current assets3.2 %1.1 % 8.4  25.8  34.2  39.4  73.6 Financial assets 418.9  67.3  486.2  329.4  815.6 Trade payables––– 418.4  418.4 Financial debt, short-term3.0 %3.0 % 40.5  4.7  45.2  0.4  45.6 Other liabilities1.8 %– 0.1  0.1  695.9  696.0 Financial debt, long-term2.1 %5.0 % 1,738.2  1,083.5  2,821.7 – 2,821.7 Other non-current liabilities––– 3.3  3.3 Financial liabilities 1,778.7  1,088.3  2,867.0  1,118.0  3,985.0 Net financial liabilities 1,359.8  1,021.0  2,380.8  788.6  3,169.4 188

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.7 CREDIT RISK MANAGEMENTCredit risk refers to the risk that counterparty may default on its contractual  obligations resulting in financial loss to Dufry. Almost all Dufry sales are retail sales made against cash or internationally recog-nized credit / debit cards. Dufry has policies in place to ensure that other sales are only made to customers with an appropriate credit history or that the credit risk is insured adequately. The remaining credit risk is in relation to taxes, refunds from suppliers and guarantee deposits.The credit risk on cash deposits or derivative financial instruments relates to banks or financial institutions. Dufry monitors the credit ranking of these institutions and does not expect defaults from non-performance of these counterparties.38.7.1 Maximum credit riskThe carrying amount of financial assets recorded in the financial statements,  after deduction of any allowances for losses, represents Dufry’s maximum exposure to credit risk.189

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.8 LIQUIDITY RISK MANAGEMENTDufry evaluates this risk as the ability to settle its financial liabilities on time and at a reasonable price. Beside its capability to generate cash through its operations, Dufry mitigates liquidity risk by keeping unused credit facilities with financial  institutions (see note 31).38.8.1 Remaining maturities for non-derivative financial assets and liabilitiesThe following tables have been drawn up based on the undiscounted cash flows of financial assets and liabilities (based on the earliest date on which Dufry can  receive or be required to pay). The tables include principal and interest cash flows.AT DECEMBER 31, 2015 IN MILLIONS OF CHF1 – 6 MONTHS6 – 12 MONTHS1 – 2 YEARSMORE THAN 2 YEARSTOTAL Cash and cash equivalents 434.6  0.2 –– 434.8 Financial instruments at fair value through  profit and loss– 17.9 –– 17.9 Trade and credit card receivables 132.0  0.8 –– 132.8 Other accounts receivable 131.8  0.1 –– 131.9 Other non-current assets 0.4  0.8  1.0  112.5  114.7 Total cash inflows 698.8  19.8  1.0  112.5  832.1 Trade payables 546.9 ––– 546.9 Financial debt, short-term 82.7  6.2 –– 88.9 Other liabilities 776.1 ––– 776.1 Financial debt, long-term 79.7  79.8  161.0  4,856.5  5,177.0 Other non-current liabilities––– 3.0  3.0 Total cash outflows 1,485.4  86.0  161.0  4,859.5  6,591.9 AT DECEMBER 31, 2014 IN MILLIONS OF CHF1 – 6 MONTHS6 – 12 MONTHS1 – 2 YEARSMORE THAN 2 YEARSTOTAL Cash and cash equivalents 513.6 ––– 513.6 Trade and credit card receivables 117.8  0.9 –– 118.7 Other accounts receivable 109.6  0.1 –– 109.7 Other non-current assets 0.8  0.9  4.5  76.6  82.8 Total cash inflows 741.8  1.9  4.5  76.6  824.8 Trade payables 418.1  0.2 –– 418.3 Financial debt, short-term 47.1  2.3 –– 49.4 Other liabilities 695.0  0.9 –– 695.9 Financial debt, long-term 46.9  46.3  152.4  3,195.0  3,440.6 Other non-current liabilities––– 3.3  3.3 Total cash outflows 1,207.1  49.7  152.4  3,198.3  4,607.5 38.8.2 Remaining maturities for derivative financial instrumentsDufry has derivative financial instruments at year-end of net CHF 1.0 million with maturities below 6 month.190

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201538.9 LEGAL RESTRICTIONS ON MONEY TRANSFERCash and cash equivalents at the end of the reporting period include CHF 71.7 (2014: 54.9) million held by subsidiaries operating in countries with exchange  controls or other legal restrictions on money transfer.38.10 OFFSETTING FINANCIAL ASSETS AND FINANCIAL LIABILITIESDufry’s notional cash pool is operated by a major finance institute. The respective balances at the end of the period have been set-off as follows, based on enforce-able master netting agreement:IN MILLIONS OF CHFBALANCE BEFORE GLOBAL POOLINGSET-OFFNET BALANCE 31.12.2015Cash and cash equivalents  1,009.7 (577.2) 432.5 Financial debt, short-term  654.5 (577.2) 77.3 31.12.2014Cash and cash equivalents  848.5 (335.5) 513.0 Financial debt, short-term  381.1 (335.5) 45.6 191

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201539. RESTATEMENTDufry revised the preliminary values of the purchase price analysis as presented at December 31, 2014 to reflect: –Change in deferred tax calculation due to timing limitations of current  income taxes in Turkey –Inclusion of income tax effect on sale of investment in associates and –Enterprise valuation of a startup operation in India after assessing properly the market.39.1 CONSOLIDATED INCOME STATEMENT IN MILLIONS OF CHFPUBLISHED 2014RESTATEMENTRESTATED* 2014CONTINUING OPERATIONSNet sales 4,063.1 – 4,063.1 Advertising income 133.5 – 133.5 Turnover 4,196.6 – 4,196.6 Cost of sales(1,733.5) 0.5 (1,733.0)Gross profit 2,463.1  0.5  2,463.6 Selling expenses(1,023.7) 0.4 (1,023.3)Personnel expenses(609.7)–(609.7)General expenses(256.4)–(256.4)Share of result of associates 2.3 – 2.3 EBITDA 1 575.6  0.9  576.5 Depreciation, amortization and impairment(249.1) 0.2 (248.9)Linearization–––Other operational result(61.1)–(61.1)Earnings before interest and taxes (EBIT) 265.4  1.1  266.5 Interest expenses(154.1)–(154.1)Interest income 5.7 – 5.7 Foreign exchange gain / (loss)(11.1)–(11.1)Earnings before taxes (EBT) 105.9  1.1  107.0 Income tax(20.3)(0.1)(20.4)Net earnings from continuing operations 85.6  1.0  86.6 DISCONTINUED OPERATIONSNet earnings from discontinued operations(0.8)–(0.8)Net earnings 84.8  1.0  85.8 ATTRIBUTABLE TOEquity holders of the parent 50.8  0.8  51.6 Non-controlling interests 34.0  0.2  34.2 EARNINGS PER SHARE ATTRIBUTABLE TO EQUITY HOLDERS  OF THE PARENTBasic earnings per share  1.53  0.02  1.55 Diluted earnings per share  1.48  0.02  1.50 Weighted average number of outstanding shares in thousands33,307– 33,307 EARNINGS PER SHARE FOR CONTINUING OPERATIONSBasic earnings per share attributable to equity holders of the parent 1.55  0.02  1.57 Diluted earnings per share attributable to equity holders of the parent 1.50  0.03  1.53 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)1  EBITDA is earnings before interest, taxes, depreciation, amortization, linearization and other  operational result192

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201539.2 CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME IN MILLIONS OF CHFPUBLISHED 2014RESTATEMENTRESTATED* 2014Net earnings 84.8  1.0  85.8 OTHER COMPREHENSIVE INCOMEActuarial gains / (losses) on post-employment benefits(37.9)–(37.9)Income tax 4.5 – 4.5 Items not being reclassified to net income in subsequent periods, net of tax(33.4)–(33.4)Exchange differences on translating foreign operations 223.9  223.9 Net gain / (loss) on hedge of net investment in foreign operations(102.4)(102.4)Income tax on above positions 3.2 – 3.2 Items to be reclassified to net income in subsequent periods,  net of tax 124.7 – 124.7 Total other comprehensive income, net of tax 91.3 – 91.3 Total comprehensive income, net of tax 176.1  1.0  177.1 ATTRIBUTABLE TOEquity holders of the parent 129.9  0.8  130.7 Non-controlling interests 46.2  0.2  46.4 Total comprehensive income attributable to equity holders  of the parent 129.9  0.8  130.7 ATTRIBUTABLE TOContinuing operations 130.7  0.8  131.5 Discontinued operations(0.8)–(0.8)*  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)193

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201539.3 CONSOLIDATED STATEMENT OF FINANCIAL POSITION IN MILLIONS OF CHFPUBLISHED 31.12.2014RESTATEMENTRESTATED* 31.12.2014ASSETSProperty, plant and equipment 435.4 – 435.4 Intangible assets 4,723.4  9.8  4,733.2 Investments in associates 72.9 – 72.9 Deferred tax assets 195.9 – 195.9 Other non-current assets 106.6 – 106.6 Non-current assets 5,534.2  9.8  5,544.0 Inventories 741.2 – 741.2 Trade and credit card receivables 118.7 – 118.7 Other accounts receivable 227.2 – 227.2 Income tax receivables 11.0 – 11.0 Cash and cash equivalents 513.0 – 513.0 Current assets 1,611.1 – 1,611.1 Assets of discontinued operations held for sale 1.8 – 1.8 Total assets 7,147.1  9.8  7,156.9 LIABILITIES AND SHAREHOLDERS’ EQUITYEquity attributable to equity holders of the parent 2,292.8  0.8  2,293.6 Non-controlling interests 165.8 (6.3) 159.5 Total equity 2,458.6 (5.5) 2,453.1 Financial debt 2,821.8 – 2,821.8 Deferred tax liabilities 416.4  2.7  419.1 Provisions 96.6  12.6  109.2 Post-employment benefit obligations 37.7 – 37.7 Other non-current liabilities 3.3 – 3.3 Non-current liabilities  3,375.8  15.3  3,391.1 Trade payables 418.3 – 418.3 Financial debt 45.6 – 45.6 Income tax payables 33.8 – 33.8 Provisions 54.8 – 54.8 Other liabilities 760.2 – 760.2 Current liabilities  1,312.7 – 1,312.7 Total liabilities 4,688.5  15.3  4,703.8 Total liabilities and shareholders’ equity 7,147.1  9.8  7,156.9 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)194

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201539.4 CONSOLIDATED STATEMENT OF CASH FLOWS IN MILLIONS OF CHFPUBLISHED 2014RESTATEMENTRESTATED* 2014CASH FLOWS FROM OPERATING ACTIVITIESEarnings before taxes (EBT) 105.9  1.1  107.0 Net earnings from discontinued operations(0.8)–(0.8)Total earnings before taxes (EBT) 105.1  1.1  106.2 ADJUSTMENTS FORDepreciation, amortization and impairment 249.1 (0.2) 248.9 Loss / (gain) on sale of non-current assets(0.9)–(0.9)Increase / (decrease) in allowances and provisions(16.0)–(16.0)Loss / (gain) on unrealized foreign exchange differences 9.1 – 9.1 Other non-cash items 2.4 – 2.4 Share of result of associates(2.3)–(2.3)Interest expense 154.1 – 154.1 Interest income(5.7)–(5.7)Cash flow before working capital changes 494.9  0.9  495.8 Decrease / (increase) in trade and other accounts receivable(32.0)–(32.0)Decrease / (increase) in inventories 36.5 (0.5) 36.0 Increase / (decrease) in trade and other accounts payable(43.1)(0.4)(43.5)Dividends received from associates 0.4 – 0.4 Cash generated from operations 456.7 – 456.7 Income taxes paid(65.2)(65.2)Net cash flows from operating activities 391.5 – 391.5 CASH FLOW FROM INVESTING ACTIVITIESPurchase of property, plant and equipment (143.7)–(143.7)Purchase of intangible assets(57.0)–(57.0)Proceeds from sale of property, plant and equipment 3.1 – 3.1 Interest received  4.9 – 4.9 Business combinations, net of cash(1,124.6)–(1,124.6)Proceeds from sale of interests in subsidiaries and associates 0.2 – 0.2 Net cash flows used in investing activities(1,317.1)–(1,317.1)CASH FLOW FROM FINANCING ACTIVITIESProceeds from issue of new shares 810.0 – 810.0 Proceeds from mandatory convertible notes 275.0 – 275.0 Transaction costs for issuance of financial instruments(75.9)–(75.9)Proceeds from bank loans 1,570.8 – 1,570.8 Proceeds from issuance of notes 606.8 – 606.8 Repayment of bank loans and senior notes(1,821.7)–(1,821.7)Proceeds from / (repayment of) 3rd party loans (5.7)–(5.7)Dividends paid to non-controlling interest(39.5)–(39.5)Net purchase of treasury shares(13.8)–(13.8)Net contributions from / (purchase of) non-controlling interests 31.1 – 31.1 Interest paid (107.8)–(107.8)Net cash flows (used in) / from financing activities 1,229.3 – 1,229.3 Currency translation on cash(37.1)–(37.1)(Decrease) / increase in cash and cash equivalents 266.6 – 266.6 CASH AND CASH EQUIVALENTS AT THE– beginning of the period 246.4 – 246.4 – end of the period 513.0 – 513.0 *  Based on the final assessment of the Purchase Price Allocation related to the Nuance Group,  certain amounts presented in the annual report 2014 have been restated (see note 39)195

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 201540. ASSETS OF DISCONTINUED OPERATIONS HELD FOR SALEAs part of the Nuance acquisition, Dufry acquired the operations in Sydney exclu-sively with the view to its subsequent disposal.These assets are presented as held for sale following the approval of the Dufry’s management on September 9, 2014 to sell this operation. The transaction was com-pleted by end of February 2015.a) Assets of discontinued operationsIN MILLIONS OF CHF31.12.201531.12.2014Operational assets in Sydney– 1.8 In accordance with IFRS 5, the assets held for sale were written down to the value agreed with the buyer and no further costs to sell are expected.b) Cash flowsIN MILLIONS OF CHF20152014Cash flows from operating activities 2.8 (1.9)Cash flows from investing activities 0.1 –Cash flows from financing activities(2.9) 1.8 Currency translation on cash– 0.1 Total cash flows ––There are no items recognized in equity relating to the assets of discontinued  operations classified as held-for-sale.196

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015MOST IMPORTANT SUBSIDIARIESH = Holding R = Retail D = Distribution CenterAS OF DECEMBER 31, 2015LOCATIONCOUNTRYTYPEOWNER-SHIP IN %SHARE CAPITAL IN THOUSANDSCURRENCYEMEA & ASIAADF Shops CJSCYerevanArmeniaR100553,834AMDDufry (Cambodia) LtdPhnom PenCambodiaR801,231USDDufry (Shanghai) Commercial Co., LtdShanghaiChinaR10019,497CNYDufry France SANiceFranceR1008,291EURHellenic Duty Free Shops SAAthensGreeceR100397,535EURPT Dufrindo InternationalBaliIndonesiaR10062USDDufrital SpAMilanItalyR60258EURDufry Maroc SARLCasablancaMoroccoR802,500MADDufry East OOOMoscowRussiaR100712USDRegstaer LtdMoscowRussiaR1003,991EURDufry D.O.O.BelgradeSerbiaR100693,078RSDDufry Thomas Julie Korea Co. LtdBusanSouth KoreaR70100,000KRWDufry Basel-Mulhouse AGBaselSwitzerlandR100100CHFDufry Sharjah FZCSharjahU. Arab. EmiratesR512,054AEDAMERICA IInterbaires SABuenos AiresArgentinaR100306USDDufry Aruba N.V.OranjestadArubaR801,900USDDuty Free Caribbean Ltd.St. MichaelBarbadosR1005,000USDInversiones Tunc SRLSanto DomingoDominican RepublicR1000USDDufry Mexico SA de CVMexico CityMexicoR10027,429USDDufry Yucatan SA de CVMexico CityMexicoR1001,141USDAlliance Duty Free, Inc.San JuanPuerto RicoR1002,213USDDufry Trinidad LtdPort of SpainTrinidad and TobagoR60392USDNavinten SAMontevideoUruguayR100126USDFlagship Retail Services IncMiamiUSAR1000USDAMERICA IIDufry do Brasil DF Shop LtdaRio de JaneiroBrazilR1003,175USDDufry Lojas Francas LtdaSao PauloBrazilR8099,745USDUNITED STATES & CANADAHudson Group Canada Inc.VancouverCanadaR1000CADDufry O’Hare T5 JVChicagoUSAR800USDHG-Multiplex-Regali Dallas JVDallasUSAR750USDHudson Las Vegas JVLas VegasUSAR730USDHG Magic Concourse TBIT JVLos AngelesUSAR700USDLAX Retail Magic 2 JVLos AngelesUSAR800USDHudson Group (HG) Retail, LLCNew JerseyUSAH / R1000USDNew Orleans Air Ventures IINew OrleansUSAR660USDAirport Management Services LLCNew YorkUSAH / R1000USDJFK Air Ventures II JVNew YorkUSAR800USDHG-KCGI-TEI JFK T8 JVNew YorkUSAR850USDHudson-NIA JFK T1 JVNew YorkUSAR900USDHudson-Retail NEU LaGuardia JVNew YorkUSAR800USD197

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015Dufry Newark IncNewarkUSAR1001,501USDAMS-BW Newark JVNewarkUSAR700USDSeattle Air Ventures IIOlympiaUSAR750USDDufry Seattle JVSeattleUSAR880USDHudson News O’Hare JVChicagoUSAR700USDHG National JVVirginiaUSAR700USDTHE NUANCE BUSINESSNuance Group (Canada) Inc.TorontoCanadaR10013,260CADNuance Group (HK) LtdHong KongChinaR1000HKDNuance-Watson (Macau) LtdMacauChinaR10049HKDNuance Group (India) Pvt. LtdBangaloreIndiaR50828,200INRNuance Group (Malta) LtdMaltaMaltaR1002,796EURLenrianta CSJCSt. PetersburgRussiaR80315EURNuance Group (Sverige) ABStockholmSwedenR100100SEKThe Nuance Group AGZurichSwitzerlandH / R10082,100CHFNet Magaza Isletm. ve Ticaret A.S.AntalyaTurkeyR1003,886EURNuance Group (UK) LtdSouthamptonUKR10050GBPNuance Group Las Vegas PartnershipLas VegasUSAR73850USDNuance Group (Australia) Pty LtdMelbourneAustraliaR100210,000AUDWORLD DUTY FREE BUSINESSWorld Duty Free Group SA *LimaPeruR1001,163USDWorld Duty Free Group Vancouver LPVancouverCanadaR1009,500CADAldeasa Chile, LtdSantiago de ChileChileR1002,517USDWorld Duty Free Group Helsinki LtdVantaaFinlandR1002,500EURWorld Duty Free Group France SNCNeuilly Sur SeineFranceR1005EURWorld Duty Free Group Germany GmbHDüsseldorfGermanyR100250EURSociedad de Distribucion Comercial Aeroportuaria de Canarias, S.L.TeldeGran CanariaR60667EURAldeasa Jamaica, LtdSt. JamesJamaicaR100280USDAldeasa Jordan Airports Duty Free Shops LtdAmmanJordanR100705USDWorld Duty Free Group SA *Kuwait CityKuwaitR1002,383KWDAldeasa Mexico, S.A de C.V.CancunMexicoR1003,766USDWorld Duty Free Group SAMadridSpainR10019,832EURAutogrill Lanka PVT LtdColomboSri LankaR10030,000LKRWorld Duty Free Group UK LtdLondonUKR100360GBPGLOBAL DISTRIBUTION CENTERSInternational Operations & Services (CH) AGBaselSwitzerlandD1005,000CHFInternational Operations & Services Corp.MontevideoUruguayD10050USDInternational Operations & Services (USA) Inc.MiamiUSAD100398USDHEADQUARTERSDufry International AGBaselSwitzerlandH1001,000CHFDufry Management AGBaselSwitzerlandH100100CHFDufry Holdings & Investments AGBaselSwitzerlandH1001,000CHFDufry Financial Services B.V.AmsterdamNetherlandsH1000EUR*  Branch of World Duty Free Group SA, SpainAS OF DECEMBER 31, 2015LOCATIONCOUNTRYTYPEOWNER-SHIP IN %SHARE CAPITAL IN THOUSANDSCURRENCY198

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015199

3 Financial Report Consolidated Financial StatementsDUFRY ANNUAL REPORT 2015200

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 2015INCOME  STATEMENTFOR THE YEAR ENDED DECEMBER 31, 2015IN THOUSANDS OF CHF20152014*Dividend income– 30,000 Financial income 11,411  9,795 Management and franchise fee income 6,175  8,867 Total income 17,586  48,662 Personnel expenses(8,659)(7,731)General and administrative expenses(4,921)(4,039)Management and franchise fee expenses(15,965)(13,704)Amortization of intangibles(5,755)(5,755)Financial expenses(1,286)(421)Expenses related with capital increase(595)(29,297)Direct taxes(8,868)(3,181)Total expenses (46,049)(64,128)(Loss) / profit for the year(28,463)(15,466)*  Prior year figures were adjusted to the new structure (see note 2.2)201

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 2015STATEMENT OF  FINANCIAL POSITIONAT DECEMBER 31, 2015IN THOUSANDS OF CHFNOTE31.12.201531.12.2014*ASSETSCash and cash equivalents 10,746  730 Current receivables third parties 41  118 Current receivables participants and bodies 1 –Current receivables subsidiaries 980  1,661 Current receivables other group companies 11  87 Prepaid expenses and accrued income 7  14 Current financial assets subsidiaries 357,000  373,000 Current assets 368,786  375,610 Investments3 4,238,415  1,892,671 Intangible assets 82,006  87,761 Non-current assets 4,320,421  1,980,432 Total assets 4,689,207  2,356,042 LIABILITIES AND SHAREHOLDERS’ EQUITYCurrent interest bearing liabilities– 6,811 Current liabilities third parties 2,626  872 Current liabilities participants and bodies 994  815 Current liabilities subsidiaries 12,788  10,653 Current liabilities other group companies 2  13 Deferred income and accrued expenses 13,347  11,093 Current liabilities 29,757  30,257 Total liabilities 29,757  30,257 Share capital5 269,359  179,525 Legal capital reservesReserve from capital contribution5 4,290,806  2,030,305 Legal retained earningsOther legal reserves 5,927  5,927 Voluntary retained earningsResults carried forward 136,098  139,594 (Loss) / profit for the year13(28,463)(15,466)Treasury shares6(14,277)(14,100)Shareholders’ equity 4,659,450  2,325,785 Total liabilities and shareholders’ equity 4,689,207  2,356,042 *  Prior year figures were adjusted to the new structure (see note 2.2)202

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 2015NOTES TO THE  FINANCIAL  STATEMENTS1. CORPORATE INFORMATIONDufry AG (the company) is a publicly listed company. The shares of the Company are listed on the Swiss Stock Exchange (SIX) in Zurich and its Brazilian Depository Receipts on the BM&FBOVESPA in Sao Paolo.Dufry AG was incorporated in 1865 and is registered with the commercial register in the canton of Basel Stadt, Switzerland.2. ACCOUNTING POLICIES2.1 BASIS OF PREPARATIONThese financial statements of Dufry AG were prepared in accordance with the  requirements of the Swiss law on Accounting and Financial Reporting (32nd title of the Swiss Code of Obligations).Where not prescribed by law, the significant accounting and valuation principles applied are described below.2.2 FIRST-TIME ADOPTION OF THE NEW SWISS LAW ON ACCOUNTING  AND FINANCIAL REPORTINGThe 2015 financial statements of Dufry AG are the first statements in which  Dufry AG adopts the new Swiss law on Accounting and Financial Reporting (32nd title of the Swiss Code of Obligations).To ensure comparability, the previous year’s figures have been adjusted to the new presentation requirements. In particular the following positions are affected: –Treasury shares are restated as a deduction in equity. The reserve for treasury shares were released accordingly.203

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 20152.3 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIESFinancial AssetsFinancial assets include loans. A valuation adjustment reserve has not been  accounted for. Loans granted in foreign currencies are translated at the rate at the balance sheet date, whereby unrealized losses are recorded. Unrealized profits are not recognized in the income statement but deferred within accrued liabilities.Treasury SharesTreasury shares are recognized at acquisition cost and deducted from share­holders’ equity at the time of acquisition. In case of a resale, the gain or loss is rec­ognized through the income statement as financial income or financial expenses.Intangible assetsIntangible assets generated internally are capitalized if they meet the following conditions cumulatively at the date of recognition: –The intangible assets generated internally are identifiable and controlled  by the entity; –the intangible assets generated internally will generate a measurable benefit for the entity for more than one year; –the expenses incurred in the creation of the intangible assets generated internally can be separately recognized and measured; –it is likely that the resources required to complete and market or use  the intangible assets for the entity’s own purposes are available or will be made available.Intangible assets are amortized using the straight­line method. As soon there are indicators that book values may be overstated, these are reviewed and, if neces­sary, adjusted.Share-based paymentsShould treasury shares be used for share­based payment programs for Board members, the difference between the acquisition costs and any consideration paid by the employees at grant date is recognized as personnel expenses.Current interest-bearing liabilitiesInterest­bearing liabilities are recognized in the balance sheet at nominal value.Exchange rate differencesExcept for investments in subsidiaries which are translated at historical rates, all assets and liabilities denominated in foreign currencies are translated into Swiss francs (CHF) using year­end exchange rates. Realized exchange gains and losses arising from these as well as those from business transactions denominated in  foreign currencies are recorded in the income statement. Net unrealized exchange losses are recorded in the income statement; net unrealized gains, however, are deferred within accrued liabilities.Foregoing a cash flow statement and additional disclosures in the notesAs Dufry AG has prepared its consolidated financial statements in accordance with a recognized accounting standard (IFRS), it has decided to forego presenting  additional information on interest­bearing liabilities and audit fees in the notes as well as a cash flow statement in accordance with the law.204

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 20153. SIGNIFICANT INVESTMENTS SHARE IN CAPITAL AND  VOTING RIGHTSSHARE CAPITALIN THOUSANDS OF CHF2015201420152014Dufry International AG, Switzerland100 %100 % 1,000  1,000 Dufry Management AG, Switzerland100 %100 % 100  100 Dufry Corporate AG, Switzerland100 %100 % 100  100 Dufry Holdings & Investments AG, Switzerland100 %100 % 1,000  1,000 Total 4. SIGNIFICANT SHAREHOLDERS’ PARTICIPATION IN PERCENTAGE (%) OF OUTSTANDING REGISTERED SHARES31.12.201531.12.2014Group of shareholders consisting of various companies and legal entities representing  the interests of  Andrés Holzer Neumann, Julián Díaz González, Juan Carlos Torres Carretero,  George Koutsolioutsos, James S. Cohen, Nucleo Capital Co-Investment Fund I Ltd.  and James S. Cohen Family Dynasty Trust 20.50 %26.80 %Temasek Holdings (Private) Ltd.8.55 %–Government of Singapore7.79 %–State of Qatar6.92 %–Black Rock, Inc.3.06 %–Credit Suisse Group–7.10 %Group of shareholders represented by Tarpon Gestora de Recursos S.A.–3.13 %T. Rowe Price Associates, Inc.–3.01 %205

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 20155. SHARE CAPITAL5.1 ORDINARY SHARES IN THOUSANDS OF CHFNUMBER OF SHARESSHARE CAPITALRESERVE FROM CAPITAL CONTRIBUTION *Balance at January 1, 2014 30,905,056  154,525  1,245,305 Issue of shares 5,000,000  25,000  785,000 Balance at December 31, 2014 35,905,056  179,525  2,030,305 Conversion of mandatory convertible notes 1,809,188  9,046  231,073 Issue of shares 16,157,463  80,788  2,119,213 Reclassification to retained earnings––(8,064)Share issuance costs not recognized as capital contribution––(81,721)Balance at December 31, 2015 53,871,707  269,359  4,290,806 *  The amount of the reserve from capital contribution (share premium) is subject to a formal confirmation  by the Swiss tax authorities. As of December 31, 2015, CHF 2,022,241,801 of the total amount disclosed are recognized by the Swiss tax authorities (2014: CHF 1,245,305,293).The General Meeting held on April 29, 2015, approved the increase of the share  capital of Dufry from currently CHF 179,525,280 by up to CHF 157,142,860 to a  maximum amount of up to CHF 336,668,140 through the issuance of fully paid-in new registered shares with a par value of CHF 5 each.On June 18, 2015, Dufry AG issued 16,157,463 new registered shares with a nomi-nal value of CHF 80,788 million, representing 45 % additional shares. After this share issuance and including the shares created by the conversion of the Manda-tory Convertible Notes (see comment below), the share capital of Dufry AG amount to CHF 269,358,535. The offer price for the rights offering as well as for the com-mitted investors was set at CHF 136.16 per new share. In the rights offering, 9,744,390 new shares were subscribed for by existing shareholders, while 6,413,073 new shares were purchased by committed investors, resulting in gross proceeds of CHF 2,200 million.During June 2015, the Mandatory Convertible Notes amounting to CHF 262,800 were converted into 1,809,188 ordinary registered shares of Dufry AG at a conver-sion price of CHF 152 per share. Dufry issued the shares out of the existing condi-tional share capital (see note 5.2).On June 26, 2014, the Extraordinary General Meeting approved the increase of the share capital of Dufry from CHF 154,525,280 by up to CHF 27,269,160 to a maxi-mum amount of up to CHF 181,794,440 through the issuance of fully paid-in new registered shares with a par value of CHF 5 each.On July 8, 2014, Dufry AG issued 5,000,000 new registered shares representing 16 % additional shares. The price obtained during the public offering was CHF 162.00 per share. During the rights offering, 3,623,976 shares were subscribed by existing shareholders, while 1,376,024 shares were purchased by third party investors  resulting in a gross proceeds of CHF 810.0 million. The trading of the shares com-menced on July 9, 2014. The share issuance costs related with this transaction of CHF 29.3 million have been expensed.206

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 20155.2 CONDITIONAL SHARE CAPITAL IN THOUSANDS OFSHARESCHFBalance at January 1, 2014 2,698  13,488 Balance at December 31, 2014 2,698  13,488 Utilization June, 2015(1,809)(9,046)Balance at December 31, 2015 888  4,442 6. TREASURY SHARES IN THOUSANDS OFSHARESCHFBalance at January 1, 2014 120.3  18,444 Assigned to holders of RSU Awards 2013(117.1)(18,327)Share purchases 340.1  54,102 Share sales(249.1)(40,303)Revaluation– 183 Balance at December 31, 2014 94.2  14,100 Share purchases 0.0  1 Revaluation– 177 Balance at December 31, 2015 94.2  14,277 7. FULL-TIME EQUIVALENTSThe annual average number of full-time equivalents (FTE) for the reporting year, as well as the previous year, did not exceed 9 FTE’s.8. PLEDGED ASSETSIn 2015 and 2014, Dufry AG had no pledged assets.207

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 20159. GUARANTEE COMMITMENT REGARDING SWISS VALUE ADDED TAX (VAT)The following companies form a tax group for the Swiss Federal Tax Administra-tion – Main division VAT:DUFRY International AGDUFRY Management AGInternational Operations & Services (CH) AGDUFRY Corporate AGDUFRY Samnaun AGDUFRY Holdings & Investments AGDUFRY Participations AGDUFRY AGDUFRY Russia Holding AGDUFRY Altay AGDUFRY Trading AGThe Nuance Group AGDUFRY Basel Mulhouse AGThe Nuance Group (International) AG10. CONTINGENT LIABILITIESDufry AG jointly and severally with Dufry Holdings & Investments AG, Dufry Inter-national AG, Hudson Group (HG), Inc. and Dufry Financial Services B.V. guaranteed the following credit facility:DRAWN AMOUNT IN CHFIN MILLIONS OFMATURITYCOUPON RATECURRENCYNOMINAL IN LOCAL CURRENCY31.12.201531.12.2014MAIN BANK CREDIT FACILITIESCommitted 5-year term loan31.07.2019USD  1,010.0  1,009.7  1,003.8 Committed 5-year term loan31.07.2019EUR  500.0  543.2  601.4 Committed 4-year term loan31.07.2019EUR  800.0  835.9 –5-year revolving credit facility31.07.2019CHF  900.0  181.5  157.4 Subtotal  2,570.3  1,762.6 SENIOR NOTESSenior notes15.10.20205.50 %USD  500.0  499.8  496.9 Senior notes15.07.20224.50 %EUR  500.0  543.2  601.4 Senior notes01.08.20234.50 %EUR  700.0  760.4 –Subtotal  1,803.4  1,098.3 GUARANTEE FACILITYCommitted 5-year term guarantee line  Unicredit AG09.09.2019EUR  250.0  103.7  278.5 Subtotal  103.7  278.5 Total  4,477.4  3,139.4 208

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 201511. PARTICIPATIONS OF THE MEMBERS OF THE BOARD OF DIRECTORS  AND THE GROUP EXECUTIVE COMMITTEE IN DUFRY AGThe following members of the Board of Directors or of the Group Executive Com-mittee of Dufry AG (including related parties) hold directly or indirectly shares or share options of the Company as at December 31, 2015 or December 31, 2014:31.12.201531.12.2014IN THOUSANDSSHARESFINANCIAL IN-STRUMENTS 1PARTICIP.SHARESFINANCIAL IN-STRUMENTS 1PARTICIP.MEMBERS OF THE  BOARD OF DIRECTORSJuan Carlos Torres Carretero,  Chairman 982.2  257.1 2.38 % 743.0  164.4 2.53 %Andrés Holzer Neumann,  Vice-Chairman 4,291.3  463.6 9.13 % 3,708.8  468.2 11.63 %Jorge Born, Director 21.9 30.9 20.10 %– 30.92 0.09 %James S. Cohen, Director 2,059.3 –3.96 % 2,089.0  93.4 6.08 %Julián Diáz Gonzalez,  Director and CEO 284.5  92.6 0.72 % 286.9  43.8 0.92 %George Koutsolioutsos,  Director 3 1,608.4  200.0 3.47 % 1,536.1  272.3 5.04 %Joaquin Moya-Angeler Cabrera,  Director––0.00 % 6.0 –0.02 %Total Board of Directors 9,247.6  1,044.2 19.76 % 8,369.8  1,073.0 26.31 %MEMBERS OF THE GROUP EXECUTIVE COMMITTEEJulián Diáz Gonzalez, CEO 284.5  92.6 0.72 % 286.9  43.8 0.92 %Andreas Schneiter, CFO 6.1 –0.02 % 6.1 –0.02 %José Antonio Gea, GCOO 4.1 –0.01 % 4.1 –0.01 %Luis Marin, CCO 1.5 –0.00 % 1.5 –0.00 %Xavier Rossinyol,  COO Region EMEA & Asia 4n / a n / a n/a 27.0 –0.08 %José C. Rosa, COO America II 5n / an / a n / a 4.6 6 –0.01 %Joseph Didomizio,  COO United States & Canada––0.00 % 9.5 –0.03 %Total Group Executive Committee 296.2  92.6 0.73 % 339.7  43.8 1.07 %1  The detailed terms of the various financial instruments disclosed above are as disclosed to the SIX Swiss Exchange and published on July 9, 2015, for the year 2015 and on November 26, 2014, for the year 2014.2  European Capped Calls on 30,940 shares of Dufry AG. The transaction is divided into 5 tranches of 6,188 shares each, which expire on 29.07.2019, 30.07.2019, 31.07.2019, 04.08.2019 and 05.08.2019, respectively. Each tranche is automatically exercised, and the differences are to be cash settled. The strike price for each option is CHF 160, and the cap is CHF 260 per option.3  Director as of April 29, 20144  Member until March 31, 20155  Member until October 31, 20156  Includes 4.5 shares and 0.1 BDRsAt December 31, 2015, the Dufry share had a market value of CHF 120 (2014: 149) each.209

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 2015In addition to the above, the shareholders’ group consisting of different legal  entities controlled by Andrés Holzer Neumann, Juan Carlos Torres Carretero,  Julián Díaz González, James S. Cohen, James S. Cohen Family Dynasty Trust and George Koutsolioutsos holds sale positions of 8.81 % through options (4,589,120 voting rights) as of December 31, 2015 (as of December 31, 2014: sales positions of 10.80 % through options (3,877,480 voting rights)). The detailed terms of these financial instruments are as disclosed to the SIX Swiss Exchange and published on July 9, 2015 (for sale position as of December 31, 2014: publication of disclosure notice on November 26, 2014).Disclosure notices are available on the SIX Swiss Exchange website:https://www.six-exchange-regulation.com/en/home/publications/ significant-shareholders.html12. OPTIONS ON SHARES FOR THE GROUP EXECUTIVE COMMITTEEMembers of the Group Executive Committee received CHF 57.0 (2014: 51.5) thou-sands stock options with a value of CHF 6,288 (2014: 5,371) thousands.13. APPROPRIATION OF AVAILABLE EARNINGS IN THOUSANDS OF CHF20152014Result carried forward 124,128  121,486 Movement in reserves for treasury shares– 3,832 Reclassification former reserves from treasury shares to retained earnings– 14,276 Other 3,906 –Reclassification from reserve from capital contribution (see note 5.1) 8,064 –(Loss) / profit for the year(28,463)(15,466)Voluntary retained earnings at December 31 107,635  124,128 To be carried forward 107,635  124,128 210

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 2015211

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 2015The financial reports are available under:

http://www.dufry.com/en/Investors/FinancialReports/index.htm

For the Investor Relations and Corporate Communications contacts as well as a 
summary of anticipated key dates in 2016 please refer to pages 246 / 247 of this 
Annual Report.

212

3 Financial Report Financial Statements of Dufry AGDUFRY ANNUAL REPORT 2015CORPORATE  
GOVERNANCE

1.  GROUP STRUCTURE AND SHAREHOLDERS

1.1  GROUP STRUCTURE

In fiscal year 2015, the Group was operationally struc-
tured in 4 regions, with the newly acquired businesses 
of Nuance (acquired in 2014) and World Duty Free (ac-
quired in 2015) being reported as additional separate 
entities, as shown in Note 5 “Segment information” of 
the Consolidated Financial Statements on page 119. 

As of January 1, 2016, the Group operates in 5 geo-
graphic divisions as shown in the management orga-
nizational chart on page 16 of this Annual Report.

INTRODUCTION

Listed company

COMPANY 

This Report is prepared in accordance with the Cor-
porate Governance Directive (DCG) of the SIX Swiss 
Exchange. All information within this Corporate Gov-
ernance Report and within the Remuneration Report 
(see page 233) refers to the Company Organization, 
Internal  Regulations  and  Articles  of  Incorporation 
that were in effect as of December 31, 2015 (if not spe-
cifically mentioned otherwise). 

Dufry AG, Brunngässlein 12, 4052 Basel, Switzerland 
(hereinafter “Dufry AG” or the “Company”)

LISTING 

Registered shares: SIX Swiss Exchange
Brazilian Depositary Receipts (BDRs): 
São Paulo Stock Exchange
(BM & FBOVESPA – Bolsa de Valores de São Paulo), Brazil

Dufry is  
committed to  
good Corporate  
Governance,  
Openness and  
Transparency.

MARKET CAPITALIZATION 

CHF 6,464,604,840 as of December 31, 2015

PERCENTAGE OF SHARES HELD BY DUFRY AG

0.18 % of Dufry AG share capital as of December 31, 2015

SECURITY NUMBERS 

Registered shares: 
ISIN-Code CH0023405456, Swiss Security-No. 2340545
Ticker Symbol DUFN

Brazilian Depositary Receipts (BDRs):
ISIN-Code BRDAGBBDR008
Ticker Symbol DAGB33

The  Articles  of  Incorporation  are  available  on  the 
Company website www.dufry.com section Investors – 
Articles of Incorporation. 

Non-listed companies
For a table of the operational non-listed consolidated 
entities please refer to page 196 in the section Finan-
cial Statements of this Annual Report*.

Direct link: 

http://www.dufry.com/en/Investors/ 
Articlesofincorporation/index.htm

* 

 Including the company names, locations, percentage of shares held, 
share capital.

213

4 Governance ReportDUFRY ANNUAL REPORT 20151.2  SIGNIFICANT SHAREHOLDERS

Pursuant to the information provided to the Company 
by its shareholders in compliance with the Swiss Stock 
Exchange  Act  during  2015,  the  following  significant 
shareholders disclosed positions of more than 3 % of 
the voting rights as of December 31, 2015 (1).

SHAREHOLDER

Group of shareholders consisting of various companies and legal 
entities including Travel Retail Investment S.C.A., Folli Follie 
Commercial Industrial and Technical S.A. and Hudson Media, Inc., 
such group representing the interests of Andrés Holzer Neumann, 
Julián Díaz González, Juan Carlos Torres Carretero, James S. Cohen, 
James S. Cohen Family Dynasty Trust, Dimitrios Koutsolioutsos and 
Nucleo Capital Co-Investment Fund I Ltd. (4)
Morgan Stanley Group (5)
Temasek Holdings (Private) Limited (6)
Government of Singapore (7)
State of Qatar (8)
BlackRock, Inc. (9)

DISCLOSURE  
OF PURCHASE  
POSITIONS

DISCLOSURE  
OF SALE  
POSITIONS (3)

Through  
registered shares

Through  
other financial 
 instruments (2)

Total

Total

20.5 %

0.27 %

8.55 %

7.79 %

6.92 %

3.06 %

1.94 %

9.76 %

–

–

 – 

 0.00001 % 

22.44 %

10.03 %

8.55 %

7.79 %

6.92 %

3.06 %

8.86 %

3.68 %

–

– 

 – 

1.76 %

(1)   The percentage of voting rights has to be read in context with the  

g)   Dimitrios Koutsolioutsos holds his shares and financial instruments 

relevant and applicable stock exchange and disclosure rules. The  
actual shareholdings may differ from the figures indicated in the  
table, as the Company must only be notified by its shareholders if  
one of the thresholds defined in Article 120 of the Financial Market 
Infrastructure Act is crossed. Percentages have been calculated on 
the basis of the number of shares recorded in the Commercial Register.

(2)   Financial instruments such as conversion and share purchase rights, 

granted (written) share sale rights.

(3)   Share sale rights (especially put options) and granted (written) con-

version and / or share purchase rights as well as financial instruments 
that provide for or permit cash settlement as well as other differential 
transactions (e.g. contracts for difference and / or financial futures). 

(4)  Shares held through:
a)   Travel Retail Investment S.C.A. (Luxembourg / Grand Duchy of  

Luxembourg) holds shares and financial instruments. Shares in Travel 
Retail Investment S.C.A. are held by: 1) Petrus Pte. Ltd. (Singapore), 
which in turn is held by The Bingo Trust (New Zealand). Travel Retail 
S.á.r.l. is the general partner and sole manager of Travel Retail Invest-
ment S.C.A. Petrus Pte. Ltd. holds the majority of the shares in Travel 
Retail Investment S.C.A. and Travel Retail S.á.r.l. Mr. Andrés Holzer 
Neumann is the settlor of The Bingo Trust and exercises indirect  
control over the trust. 2) Witherspoon Investments LLC (Wilmington, 
DE / USA), which is held directly by Mr. Juan Carlos Torres Carretero. 
3) Mr. Julián Díaz González (Lachen / Switzerland). 
b) 
 Mr. Julián Díaz González holds certain shares directly.
c) 
 Mr. Juan Carlos Torres Carretero holds certain shares directly.
d)   Petrus Pte. Ltd., Grupo Industrial Omega, S.A. de C.V. (Cuidad de 
Mexico / Mexico), various companies held directly by Grupo  
Industrial Omega, S.A. de C.V., and Consorcio Ann Taylor S.A. de  
C.V., all of which are controlled by Mr. Andrés Holzer Neumann. 
 Mr. James S. Cohen holds his shares partly directly, partly through 
Hudson Media, Inc. (East Rutherford, NJ / USA), which he controls.
 James S. Cohen Family Dynasty Trust (East Rutherford, NJ / USA) 
holds all its shares directly. Mr. James S. Cohen is the Grantor of  
this trust, but is not a beneficiary of the trust.

e) 

f) 

indirectly through Folli Follie Commercial Industrial and Technical S.A. 
(Agios Stephanos / Greece), which he controls, and Strenaby Finance 
Ltd. (British Virgin Islands), fully controlled by Folli Follie Commercial 
Industrial and Technical S.A. Dimitrios Koutsolioutsos holds shares  
in Folli Follie Commercial Industrial and Technical S.A. through Cordial 
Worldwide Ltd (British Virgin Islands), which he fully owns. 
 Nucleo Capital Co-Investment Fund I Ltd (Grand Cayman / Cayman 
Islands), which holds the shares directly.

h) 

(5)   Morgan Stanley, The Corporation Trust Company (Wilmington, 
DE / USA) holds the shares and financial instruments indirectly 
through several subsidiaries. 

(6)   Shares held through Kinder Investments Pte. Ltd. (Singapore). The  
indirect holder of the shares is Temasek Holdings (Private) Limited 
(Singapore). Temasek Holdings (Private) Limited is owned by the Minis-
ter of Finance of the Republic of Singapore. Kinder Investment Pte. Ltd. 
is wholly owned by Tembusu Capital Pte. Ltd., which in turn is wholly 
owned by Temasek Holdings (Private) Limited (Singapore). 

(7)   Shares held through GIC Private Limited (“GIC”) (Singapore) and  

Purple Green Investment Pte. Ltd. (Singapore). Both companies are 
owned (directly and indirectly) by the Government of Singapore 
(“GoS”). GIC is wholly owned by the GoS and manages the reserves of 
Singapore. GIC acts as the fund manager for GoS and the Monetary 
Authority of Singapore. Purple Green Investment Pte. Ltd. is an invest-
ment holding company wholly owned by GIC Blue Holdings Pte. Ltd., 
which in turn is wholly owned by GIC (Ventures) Pte. Ltd., which in 
turn is wholly owned by the GoS. Purple Green Investment Pte. Ltd.  
is managed by GIC. 

(8)   Shares held through Qatar Holding LLC. The indirect holder of the 
shares is the State of Qatar (Qatar). Qatar Holding LLC is owned by 
the Qatar Investment Authority, which was founded and is owned  
by the State of Qatar. 

(9)   BlackRock, Inc. (New York, NY/USA) holds the shares, financial  

instruments and sale positions (contracts of difference) indirectly 
through several subsidiaries.

214

4 Governance ReportDUFRY ANNUAL REPORT 2015Further  details  regarding  these  shareholders  and 
shareholder groups as well as additional information 
regarding the individual disclosures notices in 2015 are 
available on the website of SIX Swiss Exchange on: 

https://www.six-exchange-regulation.com/en/home/
publications/significant-shareholders.html

Shareholders agreements
The group of shareholders consisting of various com-
panies and legal entities representing the interests of 
Andrés Holzer Neumann, Julián Díaz González, Juan 
Carlos  Torres  Carretero,  James  S.  Cohen,  James  S. 
Cohen Family Dynasty Trust, Dimitrios Koutsolioutsos 
and  Nucleo  Capital  Co-Investment  Fund  I  Ltd  have 
four different shareholders agreements.

Shareholders agreement among Petrus Pte. Ltd., Wither-
spoon Investment LLC, Mr. Díaz González, Mr. Torres and 
Travel Retail S.à.r.l. 

1.3  CROSS-SHAREHOLDINGS

Dufry  AG  has  not  entered  into  cross-shareholdings 
with other companies in terms of capital sharehold-
ings or voting rights in excess of 5 %.

2.  CAPITAL STRUCTURE

2.1  SHARE CAPITAL

As of December 31, 2015 the Company’s capital struc-
ture is as follows:

ORDINARY SHARE CAPITAL  

CHF 269,358,535 (nominal value) divided in 53,871,707 fully paid registered 
shares with nominal value of CHF 5 each

CONDITIONAL SHARE CAPITAL  

CHF 4,442,160 (nominal value) divided in 888,432 fully paid registered 
shares with nominal value of CHF 5 each

Shareholders agreement among Travel Retail Invest-
ment S.C.A., James S. Cohen, James S. Cohen Family 
Dynasty Trust, and Hudson Media, Inc.

AUTHORIZED SHARE CAPITAL 

None

Shareholders agreement between Travel Retail Invest-
ment S.C.A. and Folli Follie Commercial Industrial and 
Technical S.A.

2.2  DETAILS TO CONDITIONAL AND AUTHORIZED 
SHARE CAPITAL

Shareholders agreement among Travel Retail Invest-
ment S.C.A., Mr. Torres and Nucleo Capital Co-Invest-
ment Fund I Ltd. Nucleo Capital Ltda. is only a party to 
that  agreement  as  investment  manager  of  Nucleo 
Capital Co-Investment Fund I Ltd. 

Travel Retail Investment S.C.A. (interests of Messrs. 
Holzer Neumann, Torres and Díaz González), Mr. Torres, 
Nucleo  Capital  Co-Investment  Fund  I  Ltd,  Nucleo 
Capital Ltda., James S. Cohen, James S. Cohen Family 
Dynasty Trust, Hudson Media, Inc. (interests of Mr. Cohen) 
and  Folli  Follie  Commercial  Industrial  and  Technical 
S.A. (interests of Mr. Koutsolioutsos) entered into an 
additional agreement that limits the number of equity 
securities these parties and their affiliates may hold 
in Dufry AG to prevent that a mandatory offer thresh-
old is crossed, and provides for an automatic exclu-
sion of shareholders from the group reported herein 
in case of a breach of such a limit. Under this additional 
agreement, Nucleo Capital Ltda. has to make sure that 
other  funds  for  which  it  is  the  investment  manager 
comply with such limit as well.

Conditional share capital
Article  3bis  of  the  Articles  of  Incorporation,  dated 
June 24, 2015, reads as follows:
1.  The share capital may be increased in an amount not 
to exceed CHF 13,488,100 by the issuance of up to 
2,697,620 fully paid registered shares with a nominal 
value of CHF 5 each through the exercise of conver-
sion  and / or  option  rights  granted  in  connection 
with  the  issuance  of  newly  or  already  issued  con-
vertible debentures, debentures with option rights 
or other financing instruments by the Company or 
one of its group companies.

2. The  preferential  subscription  rights  of  the  share-
holders  shall  be  excluded  in  connection  with  the 
 issuance  of  convertible  debentures,  debentures 
with  option  rights  or  other  financing  instruments. 
The  then  current  owners  of  conversion  and / or 
 option rights shall be entitled to subscribe for the 
new shares.

3. The  acquisition  of  shares  through  the  exercise  of 
conversion  and / or  option  rights  and  each  subse-
quent transfer of the shares shall be subject to the 
restrictions set forth in Article 5 of these Articles 
of Incorporation.

215

4 Governance ReportDUFRY ANNUAL REPORT 20154. The  Board  of  Directors  may  limit  or  withdraw  the 
right of the shareholders to subscribe in priority to 
convertible  debentures,  debentures  with  option 
rights  or  similar  financing  instruments  when  they 
are issued, if 
a)  an issue by firm underwriting by a consortium of 
banks  with  subsequent  offering  to  the  public 
without preferential subscription rights seems to 
be the most appropriate form of issue at the time, 
particularly in terms of the conditions or the time 
plan of the issue; or

b)  the  financing  instruments  with  conversion  or 
option rights are issued in connection with the 
financing or refinancing of the acquisition of an 
enterprise or parts of an enterprise or with par-
ticipations or new investments of the Company.
5. If  advance  subscription  rights  are  denied  by  the 

Board of Directors, the following shall apply:
a)  Conversion rights may be exercised only for up to 
15 years; and option rights only for up to 7 years 
from the date of the respective issuance.

b)  The respective financing instruments must be is-

sued at the relevant market conditions.

Authorized share capital
As of December 31, 2015, the Company has no autho-
rized share capital. 

2.3 CHANGES IN CAPITAL OF DUFRY AG

NOMINAL SHARE CAPITAL 

December 31, 2013 
December 31, 2014 
December 31, 2015 

CONDITIONAL SHARE CAPITAL 

December 31, 2013 
December 31, 2014 
December 31, 2015 

AUTHORIZED SHARE CAPITAL 

December 31, 2013 
December 31, 2014 
December 31, 2015 

CHF  154,525,280
CHF  179,525,280
CHF  269,358,535

CHF 
CHF 
CHF 

13,488,100
13,488,100
4,442,160

CHF 

7,331,940
None
None

Changes in capital in 2013
On December 13, 2013, Dufry issued 1,231,233 shares 
with nominal value of CHF 5 from the authorized capi-
tal.  Hence,  the  existing  authorized  share  capital  de-
creased from CHF 13,488,105 to CHF 7,331,940, and the 
ordinary share capital increased from CHF 148,369,115 
to CHF 154,525,280. 

Changes in capital in 2014
At the Extraordinary General Meeting of Shareholders 
on June 26, 2014, shareholders approved the Board of 
Directors’  proposal  to  increase  the  ordinary  share 
capital of the Company from CHF 154,525,280 by up 
to  CHF  27,269,160  to  a  maximum  amount  of  up  to 
CHF 181,794,440. This proposal by the Board of Direc-
tors  was  made  in  connection  with  the  acquisition  of 
The Nuance Group. On July 8, 2014, the Company is-
sued 5,000,000 shares with nominal value of CHF 5, 
and  the  ordinary  share  capital  increased  from 
CHF 154,525,280 to CHF 179,525,280. 

Changes in capital in 2015
At the Ordinary General Meeting of Shareholders on 
April 29, 2015, shareholders approved the Board of Di-
rectors’ proposal to increase the ordinary share cap-
ital  of  the  Company  from  CHF  179,525,280  by  up  to 
CHF  157,142,860  to  a  maximum  amount  of  up  to 
CHF 336,668,140. This proposal by the Board of Direc-
tors  was  made  in  connection  with  the  acquisition  of 
the World Duty Free Group. 

In June 2015, Mandatory Convertible Notes matured 
and were converted into 1,809,188 shares with nomi-
nal value of CHF 5. On June 18, 2015, the Company is-
sued 16,157,463 shares with nominal value of CHF 5 in 
connection with the capital increase mentioned above. 
From these two transactions, the ordinary share cap-
ital of the Company increased from CHF 179,525,280 
to CHF 269,358,535. The conditional share capital de-
creased (due to the conversion of the Mandatory Con-
vertible Notes) from CHF 13,488,100 to CHF 4,442,160. 
Note that the additional 1,809,188 shares, while validly 
issued, were not yet reflected in the Commercial Reg-
ister as of December 31, 2015 (total number of shares 
as per the Commercial Register was 52,062,519). In line 
with Art. 653h of the Swiss Code of Obligations, this 
registration will occur in the course of March 2016, to 
reflect the total amount of 53,871,707. 

216

4 Governance ReportDUFRY ANNUAL REPORT 20152.4 SHARES

As of December 31, 2015, the share capital of Dufry AG 
is divided into 53,871,707 fully paid in registered shares 
with a nominal value of CHF 5 each.

The  Company  has  only  one  category  of  shares.  The 
shares are issued in registered form. All shares are 
entitled to dividends if declared. Each share entitles 
its holder to one vote. The Company maintains a share 
register showing the name and address of the share-
holders or usufructuaries. Only persons registered as 
shareholders or usufructuaries of registered shares 
in the share register shall be recognized as such by 
the Company.

2.5 PARTICIPATION CERTIFICATES AND  
PROFIT SHARING CERTIFICATES

The Company has not issued any non-voting equity 
securities,  such  as  participation  certificates  (“Par-
tizipationsscheine”)  or  profit  sharing  certificates 
(“Genussscheine”).

2.6 LIMITATION ON TRANSFERABILITY AND 
NOMINEE REGISTRATION OF REGISTERED SHARES

 – Only persons registered as shareholders or usufruc-
tuaries  of  registered  shares  in  the  share  register 
shall be recognized as such by the Company. In the 
share register the name and address of the share-
holders or usufructuaries is recorded. Changes must 
be reported to the Company.

 – Acquirers  of  registered  shares  shall  be  registered 
as shareholders with the right to vote, provided that 
they expressly declare that they acquired the reg-
istered shares in their own name and for their own 
account.

 – The Board of Directors may register nominees with 
the right to vote in the share register to the extent 
of up to 0.2 % of the registered share capital as set 
forth in the commercial register. Registered shares 
held by a nominee that exceed this limit may be reg-
istered in the share register with the right to vote if 
the  nominee  discloses  the  names,  addresses  and 
number of shares of the persons for whose account 
it holds 0.2 % or more of the registered share capi-
tal as set forth in the commercial register. Nominees 
within the meaning of this provision are persons who 
do not explicitly declare in the request for registra-
tion to hold the shares for their own account and 
with whom the Board of Directors has entered into 
a corresponding agreement (see also Article 5 of the 
Articles of Incorporation). Nominees are only enti-
tled to represent registered shares held by them at 

a  Meeting  of  Shareholders  provided  that  they  are 
registered in the share register and they hold a valid 
written proxy granted by the beneficial owner of the 
registered  shares  instructing  the  nominee  how  to 
vote at the Meeting of Shareholders. Shares held by 
a nominee for which it is not able to produce such  
a  proxy  count  as  not  represented  at  the  Meeting  
of Shareholders.

 – Corporate bodies and partnerships or other groups 
of persons or joint owners who are interrelated to 
one  another  through  capital  ownership,  voting 
rights, uniform management or otherwise linked as 
well as individuals or corporate bodies and partner-
ships who act in concert to circumvent the regula-
tions concerning the nominees (esp. as syndicates), 
shall  be  treated  as  one  single  nominee  within  the 
meaning of the above mentioned regulation in terms 
of nominees.

 – The Board of Directors may cancel the registration, 
with retroactive effect if appropriate, if the regis-
tration was effected based on false information or 
in  case  of  breach  of  the  agreement  between  the 
nominee and the Board of Directors.

 – After  consulting  the  party  involved,  the  Company 
may delete entries in the share register if such en-
tries occurred in consequence of false statements 
by the purchaser. The purchaser must be informed 
immediately of the deletion.

Exceptions granted in the year under review
The Company has registered with the CVM and listed 
its shares in the form of BDRs on the BM & FBovespa. 
Each BDR issued by Itaú Unibanco S.A. (“Depositary 
Institution”) of the BDR program represents one share 
issued  by  the  Company  and  held  in  custody  by  the 
Bank of New York Mellon, in London (“Custodian”).

BDR holders do not own, from a legal point of view, the 
Dufry  AG  shares  underlying  their  BDRs.  As  a  con-
sequence,  BDR  holders  are  prevented  from  directly 
exercising  any  of  the  shareholders’  rights  provided  
for  by  the  Company’s  Articles  of  Incorporation  and  
by  Swiss  corporate  law.  For  example,  BDR  holders  
are  not  entitled  to  personally  participate  in  the   
General  Meetings  of  the  Company.  However,  BDR 
 holders are entitled to instruct the Depositary Insti-
tution  to  vote  the  Dufry  AG  shares  underlying  their 
BDRs, according to the instructions sent to them by 
the Depositary Institution.

To facilitate voting by BDR holders, the Company en-
tered into arrangements with the Depositary Institu-
tion and the Custodian to enable, by way of exception, 
registration  of  The  Bank  of  New  York  Mellon  in  the 
share  register  as  nominee  with  voting  rights  for  the 

217

4 Governance ReportDUFRY ANNUAL REPORT 2015number of registered shares corresponding to the to-
tal number of outstanding BDRs. Otherwise, no excep-
tions have been granted during the year under review. 

BDR holders who wish to be in a position to directly 
exercise any of the shareholders’ rights granted by 
Swiss corporate law or the Company’s Articles of In-
corporation must  convert  their  BDRs  into  shares  of 
Dufry AG and ask to be registered in the share register 
of the Company, pursuant to Article 5 of the Compa-
ny’s Articles of Incorporation.

Required quorums for a change  
of the limitations of transferability
A change of the limitations on the transfer of registered 
shares  or  the  removal  of  such  limitations  requires  
a resolution of the Meeting of Shareholders passed  
by  at  least  two  thirds  of  the  votes  represented  and  
the absolute majority of the nominal value of shares 
represented.

2.7  CONVERTIBLE BONDS AND OPTIONS

As  of  December  31,  2015,  there  are  no  outstanding 
bonds that are convertible into, or warrants or options 
to acquire shares issued by or on behalf of the Com-
pany. Dufry has a Performance Share Unit (PSU) plan, 
the essentials of which are disclosed in the “Remuner-
ation Report” on page 233 ff.

218

4 Governance ReportDUFRY ANNUAL REPORT 20153.  BOARD OF DIRECTORS

3.1  MEMBERS OF THE BOARD OF DIRECTORS

NAME

PROFESSION

NATIONALITY

POSITION  
WITH DUFRY

DATE OF  
FIRST ELECTION

Juan Carlos Torres Carretero 

Executive at Advent International 

Spanish 

Chairman 

Andrés Holzer Neumann 

President of Grupo Industrial Omega

Mexican 

Vice-Chairman 

CEO of Bomagra S.A. 

Argentinian 

Director 

French 

American 

Spanish

Brazilian

Greek

Spanish

Director 

Director 

Director, CEO

Director

Director

Director

2003 

2004 

2010 

2005 

2009 

2013

2010

2014

2005

OTHER  
POSITIONS  
WITH DUFRY 

AC ¹

NRC ²
AC ¹ | NRC ², ³

NRC ²

NRC ²

None
AC ¹, ³

None

AC ¹

Jorge Born

Xavier Bouton

James S. Cohen

Consultant 

CEO of Hudson Media Inc 

Julián Díaz González

CEO of Dufry AG

José Lucas Ferreira de Melo

Consultant

George Koutsolioutsos

CEO of Folli Follie Group

Joaquín Moya-Angeler Cabrera

Consultant

¹  AC: Audit Committee
²  NRC: Nomination and Remuneration Committee
³  Committee Chairman

3.2 EDUCATION, PROFESSIONAL BACKGROUND, OTHER ACTIVITIES AND FUNCTIONS

JUAN CARLOS TORRES CARRETERO 
Chairman, born 1949 

ANDRÉS HOLZER NEUMANN 
Vice-Chairman, born 1950 

JORGE BORN 
Director, born 1962 

Education 

Education 

Education 

MS in physics from Universidad Complutense 
de Madrid and MS in management from MIT’s 
Sloan School of Management.

Professional Background 

Many years of private equity and senior man-
agement operating experience. 1988 Joined 
Advent International, a private equity firm, in 
Boston as a partner. 1991 – 1995 Partner at 
Advent International in Madrid. Since 1995 
Managing  Director  and  Senior  Partner  in 
charge of Advent International Corporation’s 
investment activities in Latin America.

Current Board Mandates 

Dufry AG, Latin American Airport Holding, Ltd., 
Aeropuertos Dominicanos Siglo XXI, S.A., TCP 
Participações S.A., InverCap Holdings, S.A. de 
C.V., Grupo Biotoscana, S.L.U.

Graduate of Boston University, holds an MBA 
from Columbia University.

B.S. in economics from the Wharton School of 
the University of Pennsylvania.

Professional Background 

Professional Background 

Since  1973  President  of  Grupo  Industrial 
Omega, S.A. de C.V., the holding company of 
Holzer y CÌA, S.A. de C.V., Industria Nacional de 
Relojes Suizos, S.A. de C.V., Consorcio Metro-
politano Inmobiliario, S.A. de C.V., Inmobiliara 
Coapa Larca, S.A. de C.V., Inmobiliara Castel-
lanos, S.A. de C.V., and Negocios Creativos, S.A. 
de C.V. 

Current Board Mandates 

Dufry AG, Latin American Airport Holding, Ltd. 
and Opequimar, S.A. de C.V.

2001 – 2010 Deputy Chairman of Bunge Ltd. 
1992 – 1997 Head of Bunge’s European opera-
tions.  Before  1997 various  capacities  in the 
commodities trading, oil seeding processing 
and food products areas in Argentina, Brazil, 
the United States and Europe for Bunge Ltd. 
2004 – 2005 Board member of  Dufry AG. Since 
1997 President and Chief Executive Officer of 
Bomagra S.A., Argentina.

Current Board Mandates 

Dufry  AG,  Hochschild  Mining,  Ltd.,  Latin 
American Executive Board at Wharton Busi-
ness  School,  Board  of  Governors  of  the 
Lauder Institute at Wharton Business School, 
Georgetown University and Fundación Bunge 
y Born (Chairman). 

Mr. Born served as a member of the Board of 
Directors of  Dufry South America, Ltd. until 
its merger with  Dufry Holdings & Investments 
AG in March 2010.

219

4 Governance ReportDUFRY ANNUAL REPORT 2015XAVIER BOUTON 
Director, born 1950

JAMES S. COHEN 
Director, born 1958

JULIÁN DÍAZ GONZÁLEZ
Director, Chief Executive Officer, born 1958

Education 

Education 

Education 

Diploma in economics and finance from l’Institut 
d’Etudes Politiques de Bordeaux and doctorate 
in economics and business administration from 
the University of Bordeaux.

Professional Background 

1978 – 1984 Director of C.N.I.L. (Commission 
Nationale de l’Informatique et des Libertés). 
1985 – 1994 General Secretary of Reader’s Digest 
Foundation.  1990 – 2005  Board  member  of 
Laboratoires Chemineau. Since 1999 Chairman 
of the Supervisory Board of FSDV (Fayenceries 
de Sarreguemines Digoin & Vitry le François) 
based in Paris, France. 

Current Board Mandates 

Dufry AG, ADL Partners and F.S.D.V. (Fayenceries 
de Sarreguemines, Digoin & Vitry le François) 
(Chairman of the Supervisory Board).

Bachelor’s degree in economics from the Whar-
ton School of the University of Pennsylvania.

Degree in business administration from Univer-
sidad Pontificia Comillas I.C.A.D.E., de Madrid.

Professional Background 

Professional Background 

Since 1980 various positions at Hudson Media 
Inc. (President and CEO since 1994).

Current Board Mandates 

Dufry AG, Hudson Media, Inc. 

1989 – 1993 General Manager at TNT Leisure, 
S.A. 1993 – 1997 Division Director at Aldeasa. 
1997 – 2000 various managerial and business 
positions at Aeroboutiques de Mexico, S.A. de 
C.V. and Deor, S.A. de C.V. 2000 – 2003 Gen-
eral Manager of Latinoamericana Duty-Free, 
S.A. de C.V. Since 2004 Chief Executive Officer 
at  Dufry AG.

Current Board Mandates 

Dufry AG, Distribuidora Internacional de Ali-
mentacion, S.A. (DIA).

JOAQUÍN MOYA-ANGELER CABRERA 
Director, born 1949

Education 

Master’s  degree  in  mathematics  from  the 
University of Madrid, diploma in economics and 
forecasting from the  London  School  of  Eco-
nomics and Political Science and an MBA from 
MIT’s Sloan School of Management.

JOSÉ LUCAS FERREIRA DE MELO
Director, born 1956

Professional Background 

Education 

Mr. Moya-Angeler has focused his career on the 
technology and real estate industries, including 
having founded a number of companies. He has 
been  the  Chairman  of  the  Board  of  various 
companies: IBM Spain (1994 – 1997), Leche Pas-
cual  (1994 – 1997),  Meta4  (1997 – 2002),  TIASA 
(1996 – 1998), and Hildebrando (2003 – 2014). To 
date Chairman of Redsa (since 1997), Presenzia 
and Pulsar Technologies (since 2002), La Quinta 
Real Estate (since 2003), Inmoan (since 1989), 
Avalon Private Equity (since 1999) and Corpo-
ración Tecnológica Andalucía (since 2005).

Current Board Mandates 

Dufry AG, La Quinta Group (Chairman), Palamon 
Capital  Partners,  Corporación  Tecnológica 
Andalucia (Chairman), Board of Trustees of the 
University  of  Almeria  (Chairman),  Fundación 
Mediterránea (Honorary Chairman), Redsa S.A. 
(Chairman), Inmoan SL (Chairman), Avalon Pri-
vate Equity (Chairman), Spanish Association of 
Universities Governing Bodies (Honorary Chair-
man), Calidad Pascual (Vice Chairman), Sarqua-
vitae (Board of Advisors), AGS Nasoft (Board of 
Advisors) and Corporación Gropo Leche Pas-
cual (Vice Chairman).

Bachelor’s degree in accounting from Associa-
ção  de  Ensino  Unificado  do  Distrito  Federal, 
Brazil.

Professional Background 

1979 – 1991 various positions at Pricewater-
house Coopers Auditores Independentes. 1992 
Director  of  Brazilian  Exchange  Commission 
(CVM). 1993 – 1997 Partner at Pricewaterhouse-
Coopers Auditores Independentes. 1998 Part-
ner at Global Control Consultoria. 1999 – 2009 
Executive Director and later Vice-President at 
Unibanco – União de Bancos Brasileiros, S.A. 
and Unibanco Holdings, S.A. 

Current Board Mandates 

Dufry AG, International Meal Company Alimen-
tação, S.A., Cetip S.A. – Balcão Mercados Orga-
nizados and Restoque Comércio e Confecções 
de Roupas S.A. 

Mr. Ferreira de Melo served as a member of the 
Board of Directors of  Dufry South America, Ltd. 
until its merger with  Dufry Holdings & Invest-
ments AG in March 2010.

GEORGE KOUTSOLIOUTSOS 
Director, born 1968

Education 

Degree  in  Economics,  University  of  Hartford, 
Hartford, USA / Paris and Master’s degree in Busi-
ness Administration and Marketing, University of 
Hartford, USA. 

Professional Background 

Mr. Koutsolioutsos’ professional career started 
in New York working two years in the jewelry 
industry. 1992 – 2011 held various key positions 
at Folli Follie Group, including supervising and 
managing local and international distribution, 
investor relations, and leading the international 
expansion. Since January 2011 Chief Executive 
Officer of Folli Follie Group. 

Current Board Mandates 

Dufry AG, Folli Follie Group. 

220

4 Governance ReportDUFRY ANNUAL REPORT 2015 
 
 
 
 
 
Messrs.  Juan  Carlos  Torres  Carretero  (Chairman), 
Andrés Holzer Neumann (Vice-Chairman), Julián Díaz 
González, James S. Cohen and George Koutsolioutsos 
are members of a group of shareholders, which held 
a  22.44 %  purchase  position  of  Dufry  AG  as  of  De-
cember  31,  2015  (participation  mentioned  includes 
financial instruments). See for details the disclosure 
under “1.2 Significant Shareholders” on page 214 of this 
Annual Report. 

Due  to  his  intense  involvement  with  the  Company’s 
management the Chairman of the Board of Directors, 
Mr. Juan Carlos Torres Carretero is considered an ex-
ecutive  Chairman.  Mr.  Julián  Díaz  González  acts  as 
Chief  Executive  Officer  of  the  Company.  All  other 
members of the Board of Directors are non-executive 
members. Mr. George Koutsolioutsos, in his function 
as CEO of the Folli Follie Group, oversaw the opera-
tions of Hellenic Duty Free Shops SA prior to its ac-
quisition  by  Dufry  in  2013  (no  executive  function  for 
Dufry  AG  or  any  of  its  subsidiaries  in  2014  or  2015). 
Otherwise, none of the members of the Board of Di-
rectors  have  ever  been  in  a  managerial  position  at 
Dufry AG or any of its subsidiaries. For information on 
related parties and related party transactions please 
refer to Note 35 on page 173 and to the information 
provided in the Remuneration Report on page 233 ff. 
of this Annual Report. 

3.3 RULES IN THE ARTICLES OF INCORPORATION 
REGARDING THE NUMBER OF PERMITTED 
MANDATES OUTSIDE THE COMPANY

In accordance with Article 24 para. 2 of the Articles of 
Incorporation, dated June 24, 2015, no member of the 
Board of Directors may hold more than four additional 
mandates in listed companies and ten additional man-
dates in non-listed companies. The following mandates 
are not subject to the limitations under para. 2 of this 
Article: 
a)  mandates in companies which are controlled by the 

Company or which control the Company;

b)  mandates held at the request of the Company or any 
company controlled by it. No member of the Board of 
Directors may hold more than ten such mandates; 
and

c)  mandates in associations, charitable organizations, 
foundations, trusts and employee welfare founda-
tions.  No  member  of  the  Board  of  Directors  may 
hold more than ten such mandates. 

Mandates shall mean mandates in the supreme gov-
erning  body  of  a  legal  entity  which  is  required  to  be 
registered in the commercial register or a comparable 

foreign  register.  Mandates  in  different  legal  entities 
that  are  under  joint  control  or  the  same  beneficial 
ownership are deemed one mandate.

3.4 ELECTION AND TERMS OF OFFICE

In accordance with Article 13 of the Articles of Incor-
poration, dated June 24, 2015:
 – The Board of Directors shall consist of at least three 

and at most nine members.

 – Members of the Board of Directors and the Chairman 
of the Board shall be elected for a term of office ex-
tending until completion of the next Ordinary Meet-
ing of Shareholders.

 – The  members  of  the  Board  of  Directors  and  the 
Chairman of the Board may be re-elected without 
limitation. 

 – If the office of the Chairman of the Board of Direc-
tors is vacant, the Board of Directors shall appoint 
a Chairman from among its members for a term of 
office extending until completion of the next Ordi-
nary Meeting of Shareholders.

 – Except for the election of the Chairman of the Board 
of Directors and the members of the Remuneration 
Committee  by  the  Meeting  of  Shareholders,  the 
Board of Directors determines its own organization. 
The Board of Directors shall elect a Vice-Chairman. 
It shall appoint a Secretary who does not need to 
be a member of the Board of Directors.

Article 24 para. 1 of the Articles of Incorporation stip-
ulates the following: As members of the Board of Di-
rectors  only  persons  may  be  elected  who  served  a 
minimum of four years in aggregate on the Board of 
Directors or on the Executive Management of each of 
(i) one or several travel retail company(ies) with oper-
ations in more than one continent at the end of at least 
one year of the years of activity of such person, and 
(ii)  one  or  several  publicly  listed  retail  company(ies) 
with an annual turnover of at least CHF 3 billion at the 
end of at least one year of the years of activity of such 
person. The requirements under (i) and (ii) above can 
be fulfilled by the same or several cumulated position(s) 
held by such person.

All members of the Board of Directors were elected in 
individual elections at the Ordinary General Meeting 
of Shareholders held on April 29, 2015. The same Gen-
eral Meeting elected Juan Carlos Torres Carretero as 
Chairman  of  the  Board  of  Directors.  Messrs.  Jorge 
Born, Xavier Bouton, James Cohen and Andrés Holzer 
Neumann were elected in individual elections as mem-
bers of the Nomination and Remuneration Committee.

221

4 Governance ReportDUFRY ANNUAL REPORT 20153.5 INTERNAL ORGANIZATIONAL STRUCTURE

Except for the election of the Chairman of the Board 
of Directors and the members of the Nomination and 
Remuneration Committee (which are to be elected by 
the General Meeting of Shareholders), the Board of Di-
rectors determines its own organization. It shall elect 
its Vice-Chairman, the members of the Audit Commit-
tee, and appoint a Secretary who does not need to be 
a member of the Board of Directors. 

The Board of Directors has established two commit-
tees: the Audit Committee and the Nomination and Re-
muneration Committee. Both Committees are assisting 
the Board of Directors in fulfilling its duties and have 
also decision authority to the extent described below.

Audit Committee
Members as of December 31, 2015: José Lucas Ferreira 
de  Melo  (Chairman  Audit  Committee),  Jorge  Born, 
Joaquín  Moya-Angeler  Cabrera,  Juan  Carlos  Torres 
Carretero.

The members of the Audit Committee, with the excep-
tion of Juan Carlos Torres Carretero (who is considered 
an executive Chairman), are non-executive and inde-
pendent members of the Board of Directors. Pursuant 
to item 14 of the Swiss Code of Best Practice for Cor-
porate Governance (SCBP), an independent member 
is a non-executive member, has not been an executive 
member of the Dufry Group in the last three years and 
has no or comparatively minor business relations with 
the Company. The members shall be appointed, as a 
rule, for the entire duration of their mandate as Board 
members and be re-eligible.

The Audit Committee assists the Board of Directors 
in fulfilling its duties of supervision of management. 
It  is  responsible  for  the  review  of  the  performance 
and independence of the Auditors, the review of and 
the decision on the audit plan and the audit results 
and the monitoring of the implementation of the find-
ings by management, the review of the internal audit 
plan, the assessment of the risk management and the 
decision on proposed measures to reduce risks, the 
review of the compliance levels and risk management, 
as well as the review to propose whether the Board 
of Directors should accept the Company’s accounts. 
The Audit Committee regularly reports to the Board 
of Directors on its decisions, assessments, findings 
and proposes appropriate actions. The Audit Commit-
tee generally meets at the same dates the Board of 
Directors  meetings  take  place,  although  the  Chair-
man may call meetings as often as business requires. 
The length of the meetings lasted usually for approxi-

mately 2 to 3 hours in fiscal year 2015, during which 
the  Audit  Committee  held  5  meetings.  The  average 
attendance ratio of the Audit Committee members at 
its meetings was 100 %. The auditors attended 3 meet-
ings of the Audit Committee in 2015. Members of the 
Group  Executive  Committee  attended  meetings  of 
the Audit Committee as follows: CEO 5 meetings, the 
CFO (who acts as Secretary of the Audit Committee 
meetings) 5 meetings.

Nomination and Remuneration Committee
Members as of December 31, 2015: Jorge Born (Chair-
man Nomination and Remuneration Committee), Xavier 
Bouton, James S. Cohen, Andrés Holzer Neumann.

The  members  of  the  Nomination  and  Remuneration 
Committee  are  all  non-executive  and  independent 
members of the Board of Directors. Pursuant to item 
14 of the Swiss Code of Best Practice for Corporate 
Governance (SCBP), an independent member is a non-
executive member, has not been an executive member 
of the Dufry Group in the last three years and has no 
or  comparatively  minor  business  relations  with  the 
Company.  The  members  shall  be  appointed  by  the 
shareholders’ meeting until the next Ordinary General 
Meeting of Shareholders and be re-eligible.

The Nomination and Remuneration Committee assists 
the Board of Directors in fulfilling its nomination and 
remuneration related matters. It is responsible for as-
suring the long-term planning of appropriate appoint-
ments to the positions of the CEO and the Board of Di-
rectors, as well as for the review of the remuneration 
system of the Company and for proposals in relation 
thereto to the Board of Directors. The Nomination and 
Remuneration  Committee  makes  recommendations 
regarding the proposals of the Board of Directors in 
relation to the maximum aggregate amount of com-
pensation  of  the  Board  and  of  the  Group  Executive 
Committee to be submitted to the general Meeting of 
Shareholders of the Company for approval, as well as 
in  relation  to  the  remuneration  package  of  the  CEO 
and the members of the Board. The Nomination and 
Remuneration  Committee  makes  proposals  on  the 
grant of options or other securities under any other 
management incentive plan of the Company, if any. The 
Nomination  and  Remuneration  Committee  meets  as 
often as business requires. The 4 meetings held in the 
fiscal year 2015 lasted about 1 to 3 hours. The average 
attendance ratio of the Nomination and Remuneration 
Committee members at its meetings was 100 %. The 
Chairman  of  the  Board  of  Directors  usually  partici-
pates as a guest in the Nomination and Remuneration 
Committee meetings. Members of the Group Execu-
tive Committee attended meetings of the Nomination 

222

4 Governance ReportDUFRY ANNUAL REPORT 2015and Remuneration Committee as follows: CEO 4 meet-
ings.  External  advisors  attended  2  meetings  of  the 
Nomination and Remuneration Committee in 2015.

Work method of the Board of Directors
As a rule, the Board of Directors meets about six to 
seven times a year (usually at least once per quarter). 
Additional meetings or conference calls are held as 
and when necessary. The Board of Directors held 13 
meetings during fiscal year 2015. The meetings of the 
Board of Directors usually lasted half a day. The aver-
age  attendance  ratio  of  the  Board  members  at  the 
Board of Directors’ meetings was 100 %. The Chair-
man  determines  the  agenda  and  items  to  be  dis-
cussed  at  the  Board  meetings.  All  members  of  the 
Board of Directors can request to add further items 
on the agenda.

The CEO, the CFO, the GCOO and the GC, also acting 
as Secretary to the Board, attend the meetings of the 
Board of Directors. Other members of the Group Exec-
utive Committee may attend meetings of the Board of 
Directors as and when required. Members of the Group 
Executive Committee attended meetings of the Board 
of Directors in 2015 as follows: CEO 13 meetings, CFO 
11  meetings,  GCOO  10  meetings,  GC  11  meetings, 
GCCO 1 meeting, COOs of the regions 1 meeting.

The Board of Directors also engages specific advisors 
to address specific matters when required. External 
advisors attended pertinent portions of 2 meetings 
of the Board of Directors in 2015  in connection with 
the acquisition projects of the Company. The exter-
nal Auditors attended 3 meetings of the Audit Com-
mittee in 2015. 

3.6 DEFINITION OF AREAS OF RESPONSIBILITY

The Board of Directors is the ultimate corporate body 
of Dufry AG. It further represents the Company to-
wards  third  parties  and  shall  manage  all  matters 
which by law, Articles of Incorporation or Board reg-
ulations have not been delegated to another body of 
the Company.

In accordance with the Board regulations (“Organisa-
tionsreglement”), the Board of Directors has delegated 
the operational management of the Company to the 
CEO who is responsible for overall management of the 
Dufry Group. The following responsibilities remain with 
the Board of Directors:
 – Ultimate direction of the business of the Company 
and the power to give the necessary directives;
 – Determination of the organization of the Company;

 – Administration of the accounting system, financial 

control and financial planning;

 – Appointment  and  removal  of  the  members  of  the 
committees installed by itself as well as the persons 
entrusted with the management and representation 
of the Company, as well as the determination of their 
signatory power;

 – Ultimate supervision of the persons entrusted with 
the management of the Company, in particular with 
respect to their compliance with the law, the Articles 
of Incorporation, regulations and directives;

 – Preparation of the business report, the compensa-
tion report and the Meetings of Shareholders and 
to carry out the resolutions adopted by the Meeting 
of Shareholders;

 – Notification of the judge if liabilities exceed assets;
 – Passing  of  resolutions  regarding  the  subsequent 
payment of capital with respect to non-fully paid in 
shares;

 – Passing  of  resolutions  confirming  increases  in 
share capital and the amendments of the Articles 
of Incorporation entailed thereby;

 – Non-delegable  and  inalienable  duties  and  powers 
of  the  Board  of  Directors  pursuant  to  the  Swiss 
Merger Act;

 – To  approve  any  non-operational  or  non-recurring 
transaction not included in the annual budget and 
exceeding the amount of CHF 10,000,000;

 – To  issue  convertible  debentures,  debentures  with 
option rights or other financial market instruments;
 – To  approve  the  annual  investment  and  operating 
budgets of the Company and the Dufry Group; 
 – To approve the executive regulations promulgated 

in accordance with the board regulations; and

 – To propose an independent voting rights represen-
tative for election to the Meeting of Shareholders, 
and to appoint an independent voting rights repre-
sentative in the event of a vacancy.

Except  for  the  Chairman  of  the  Board  of  Directors, 
who has single signature authority, the members of the 
Board have joint signature authority, if any.

3.7  INFORMATION AND CONTROL INSTRUMENTS  
VIS-À-VIS THE SENIOR MANAGEMENT

The Board of Directors ensures that it receives suffi-
cient  information  from  the  management  to  perform 
its  supervisory  duty  and  to  make  the  decisions  that 
are reserved to the Board through several means.

 – Dufry Group has an internal management informa-
tion system that consists of financial statements, 
performance indicators and risk management. In-
formation to management is provided on a regular 

223

4 Governance ReportDUFRY ANNUAL REPORT 2015executed during the year is based on specific meth-
odology throughout the Dufry Group and includes 
the consideration of internal and external factors. 
In fiscal year 2015, Internal Audit conducted over 
60 reviews, examining more than 30 operations in 
all regions, representing a coverage of above 90 % 
of 2015 group net sales, in which the newly acquired 
business of Nuance was already included. The WDF 
group  was  integrated  in  the  Dufry  governance 
structure in December 2015, nevertheless its oper-
ations are already part of the 2016 Dufry Internal 
Audit annual plan. Regular follow-up is performed 
to ensure that risk mitigation and control improve-
ment measures are implemented on a timely basis. 
 – The Global Loss Prevention activity was created to 
prevent  losses  and  misappropriations  within  the 
group. The day-to-day work is designed to leverage 
profitability using advanced data mining and anti-
fraud  techniques.  Currently,  validations  are  per-
formed monthly or bimonthly for all group compa-
nies  and  results  are  proven  to  provide  valuable 
information  for  loss  prevention  purposes.  Addi-
tionally,  we  are  continuously  trying  to  use  new 
data mining techniques to establish validations that 
can enhance our coverage and create a higher as-
surance level over our key retail risks.

 – We  have  in  place  an  Enterprise  Risk  Management 
program which sets out our approach for assessing 
compliance with: relevant laws, corporate policies 
and  procedures,  tax  regulations,  agreements  or 
contracts  and  integrity  policy,  anticipating  exter-
nally imposed guidelines and preventing losses. The 
program is sponsored by the Group Executive Com-
mittee  and  based  on  the  concept  of  direct  stake-
holder  assurance  feedback,  and  is  distributed 
among all operations and areas.

 – All the results of these Group Internal Audit activi-
ties  are  communicated  to  key  management  in 
charge and to the Group’s senior management on 
an on-going basis, and regular briefings are done to 
the Audit Committee. 

 – Detailed information on the financial risk manage-
ment is provided in Note 38 in the Financial State-
ments of this Annual Report. 

basis according to the cycles of the business: sales 
on a weekly basis; income statement, cash manage-
ment and key performance indicator (KPI) including 
customer, margins and investment information, bal-
ance  sheet  and  other  financial  statements  on  a 
monthly basis. The management information is pre-
pared on a consolidated basis as well as per busi-
ness  unit.  Financial  statements  and  key  financial 
indicators / ratios are submitted to the entire Board 
of Directors on a quarterly basis.

 – During Board meetings, each member of the Board 
may request information from the other members 
of the Board, as well as from the members of the 
management present on all affairs of the Company 
and the Group.

 – Outside  of  Board  meetings,  each  member  of  the 
Board may request from the Chief Executive Officer 
information  concerning  the  course  of  business  of 
the Company and the Group and, with the authori-
zation of the Chairman, about specific matters.
 – The CEO reports at each meeting of the Board of Di-
rectors on the course of business of the Company 
and the Group in a manner agreed upon from time 
to time between the Board and the CEO. Apart from 
the meetings, the CEO reports immediately any ex-
traordinary event and any change within the Com-
pany and within the Dufry Group to the Chairman.
 – For attendance of the members of the Group Exec-
utive  Committee  at  meetings  of  the  Board  of  Di-
rectors  or  meetings  of  the  Audit  Committee  or 
Nomination  and  Remuneration  Committee  please 
refer to section “3.5 Internal organizational struc-
ture” above.

 – The  Audit  Committee  met  5  times  in  2015  with 
management to review the business, better under-
stand laws, regulations and policies impacting the 
Dufry Group and its business and support the man-
agement in meeting the requirement and expecta-
tions  of  stakeholders.  In  meetings  of  the  Audit 
Committee, the CFO acts as Secretary to the Com-
mittee. The Auditors are invited to the meetings of 
the  Audit  Committee  and  attended  3  meetings  of 
the Audit Committee in 2015. Among these meet-
ings  some  or  part  of  them  are  also  held  without 
management.

 – The Global Internal Audit department provides in-
dependent risk-based and objective assurance re-
views,  loss  prevention  advice,  and  risk  exposure 
analysis  to  group  companies  through  3  different 
activities streams: Internal Audit, Loss Prevention 
and Enterprise Risk Management.

 – Internal  auditing  is  an  independent  function  that 
provides  objective  assurance  and  consulting  ac-
tivity, aiming to improve our  organization’s  opera-
tions. The selection of Internal Audit reviews to be 

224

4 Governance ReportDUFRY ANNUAL REPORT 20154.  GROUP EXECUTIVE COMMITTEE

4.1  MEMBERS OF THE GROUP  
EXECUTIVE COMMITTEE

As of December 31, 2015, the Group Executive Com-
mittee (GEC) comprised seven executives. As of Jan-
uary 1, 2016, Dufry regrouped its business into 5 geo-
graphic  divisions  (previously  4  regions  with  Nuance 
and Word Duty Free operations reported as separate 
entities).  The  Group  Executive  Committee  was  ex-
panded  to  twelve  members,  taking  into  account  the 
larger group structure as a result of the Nuance Group 
and World Duty Free acquisitions. 

The Group Executive Committee, under the control of 
the CEO, conducts the operational management of the 
Company  pursuant  to  the  Company’s  board  regula-
tions. The CEO reports to the Board of Directors on a 
regular basis. The following table sets forth the name 
and year of appointment of the members of the Group 
Executive Committee, followed by a short description 
of each member’s business experience, education and 
activities:

NAME

NATIONALITY

POSITION

Julián Díaz González

Andreas Schneiter

José Antonio Gea

Luis Marin

Jordi Martin-Consuegra

Pascal C. Duclos

Pedro J. Castro Benitez

Eugenio Andrades

Andrea Belardini

René Riedi

Joseph DiDomizio

Gustavo Magalhães Fagundes

Spanish 

Swiss

Spanish 

Spanish

Spanish

Swiss 

Spanish 

Spanish

Italian

Swiss

American

Brazilian

Chief Executive Officer (CEO)

Chief Financial Officer (CFO)

Global Chief Operating Officer (GCOO)

Global Chief Corporate Officer (GCCO)

Global Resources Director (GRD)

General Counsel (GC) 

Chief Executive Officer (DCEO) Division Southern Europe and Africa

Chief Executive Officer (DCEO) Division UK, Central and Eastern Europe

Chief Executive Officer (DCEO) Division Asia, Middle East and Australia

Chief Executive Officer (DCEO) Division Latin America

Chief Executive Officer (DCEO) Division North America

General Manager (GM) Brazil and Bolivia

GEC MEMBER 
SINCE YEAR

2004

2012 

2004 

2014
2016 1

2005 
2016 1 
2016 1
2016 1

2000

2008
2016 1

1  Appointment to Group Executive Committee as of January 1, 2016

All agreements entered into with the members of the 
Group Executive Committee are entered for an indef-
inite period of time. 

Mr. Xavier Rossinyol, former Chief Operating Officer 
of  Region  EMEA  &  Asia,  left  the  Company  effective 
March 31, 2015. Mr. José Carlos Costa da Silva Rosa, 
former Chief Operating Officer of Region America II, 
has become active for Dufry in Portugal and left the 
Group Executive Committee effective October 31, 2015.

225

4 Governance ReportDUFRY ANNUAL REPORT 20154.2 EDUCATION, PROFESSIONAL BACKGROUND, OTHER ACTIVITIES AND VESTED INTERESTS

JULIÁN DÍAZ GONZÁLEZ 
Chief Executive Officer, born 1958

ANDREAS SCHNEITER 
Chief Financial Officer, born 1970

JOSÉ ANTONIO GEA
Global Chief Operating Officer, born 1963

Education 

Education 

Education 

Degree in business administration from Univer-
sidad Pontificia Comillas I.C.A.D.E., de Madrid.

Professional Background 

1989 – 1993 General Manager at TNT Leisure, 
S.A. 1993 – 1997 Division Director at Aldeasa. 
1997 – 2000 various managerial and business 
positions at Aeroboutiques de Mexico, S.A. de 
C.V. and Deor, S.A. de C.V. 2000 – 2003 Gen-
eral Manager of Latinoamericana Duty-Free, 
S.A. de C.V. Since 2004 Chief Executive Officer 
at  Dufry AG.

Current Board Mandates 

Dufry AG, Distribuidora Internacional de Ali-
mentacion, S.A. (DIA).

Degree in business administration and special-
ization in finance at School of Economy and 
Business Administration Berne.

Degree  in  economics  and  business  sciences 
from Colegio Universitario de Estudios Financie-
ros.

Professional Background 

Professional Background 

1998 – 2003 various positions at UBS Warburg 
in Zurich in the area of Mergers and Acquisi-
tions. Joined  Dufry in 2003 as Head Corporate 
Controlling. 2004 – 2012 Head Group Treasury 
and since 2005 additionally Investor Relations 
at  Dufry. Since July 2012 Chief Financial Offi-
cer at  Dufry AG.

1989 – 1995  various  positions  at  TNT  Express 
Espana,  S.A.  Director  of  Blue  Cow  Division 
(1993 – 1995).  1995 – 2003  various  managerial 
positions at Aldeasa. Left Aldeasa as Director 
of Operations. Since 2004 Global Chief Operat-
ing Officer at  Dufry AG.

PASCAL C. DUCLOS 
General Counsel, born 1967

LUIS MARIN
Global Chief Corporate Officer, born 1971

Education 

Degree in Economic Sciences and Business 
Administration from Universidad de Barcelona.

Education 

Professional Background 

Licence  en  droit  from  Geneva  University 
School  of  Law,  L.L.M.  from  Duke  University 
School  of  Law.  Licensed  to  practice  law  in 
Switzerland and admitted to the New York Bar.

Professional Background 

1991 – 1997 Senior attorney at law at Geneva law 
firm Davidoff & Partners. Also academic assis-
tant at the University of Geneva School of Law 
(1994 – 1996). 1999 – 2001 Attorney at law at New 
York law firm Kreindler & Kreindler. 2001 – 2002 
Financial  planner  at  UBS  AG  in  New  York. 
2003 – 2004 Senior foreign attorney at law at the 
Buenos Aires law firm Beretta Kahale Godoy. 
Since 2005 General Counsel and Secretary to 
the Board of Directors at  Dufry AG.

1995 – 1998  Auditor  at  Coopers  &  Lybrand. 
1998 – 2001 Financial Controller at Derbi Moto-
cicletas – Nacional Motor S.A. 2001 – 2004 Head 
of  Finance  and  Administration  of  Spanish 
subsidiaries of Areas (member of the French 
group Elior). Joined  Dufry in 2004, as Business 
Controlling Director and since 2012, also re-
sponsible for mergers and acquisitions. Since 
January 2014 Gobal Chief Corporate Officer 
at  Dufry AG.

JORDI MARTIN-CONSUEGRA
Global Resources Director, born 1972

Education 

Executive  MBA  from  Instituto  de  Empresa, 
Madrid. Degree in economics from Universi-
dad Complutense de Madrid and Bachelor of 
Arts in Combined Studies from University of 
Wolverhampton, UK.

Professional Background 

1996 – 1998 Business Consultant at Burke in 
Madrid (today Burke is part of ALTEN Group in 
Spain). 1998 – 2000 Director of Consultancy 
Services at Burke. 2001 – 2002 Lawson Soft-
ware  Product  Manager  at  Burke  in  Madrid. 
2003 – 2005 Director of Business Solutions at 
Burke. 2005 – 2008 Global Information Tech-
nology  Director  at  Dufry  AG.  2008 – 2009 
Global  Integration  Director  at  Dufry  AG. 
2009 – 2012 Global Organization and Human 
Resources Director at Dufry AG. Since 2012 
Global Resources Director at Dufry AG.

226

4 Governance ReportDUFRY ANNUAL REPORT 2015PEDRO J. CASTRO BENITEZ
Chief Executive Officer Division Southern 
Europe and Africa, born 1967

EUGENIO ANDRADES
Chief Executive Officer Division UK, Central 
and Eastern Europe, born 1968

ANDREA BELARDINI
Chief Executive Officer Division Asia, Middle 
East and Australia, born 1968

Education 

Education 

Education

Masters degree in international relations, spe-
cializing in foreign trade, from Spanish Diplo-
matic School in Madrid. Degree in administration 
and political science, specializing in foreign af-
fairs, from Complutense University in Madrid.

Professional Background 

1998 – 2000 General Manager Chile at Aldeasa. 
2000 – 2003 Managing Director Canariensis at 
Aldeasa. 2003 – 2006 Chief Executive Officer at 
Aldeasa Jordan. 2006 – 2010 Director Opera-
tions Spain at Aldeasa. 2011 – 2015 Chief Operat-
ing Officer International at World Duty Free. 
Since January 2016 Chief Executive Officer Divi-
sion Southern Europe and Africa at Dufry AG.

Degree  in  Mining  Engineering  at  Politécnica 
University  of  Madrid.  MS  of  Economics  and 
Strategy of Colorado School of Mines, Colorado/
USA.

Professional Background 

Prior to 1996 Consultant at McKinsey & Co and 
Carboex, a subsidiary of Endesa. 1996 – 2001 
Director of Strategy & Development and In-
vestor Relations at Aldeasa. 2001 Chief Ex-
ecutive Officer  Jordan and Middle East region 
at Aldeasa. 2002 – 2007 Director of Strategy 
&  Development  and  Investor  Relations  at 
Aldeasa. 2007 – 2010 Commercial Director and 
Operations Coordinator at Aldeasa. 2011 – 2014 
Chief Commercial Officer at World Duty Free 
Group. 2014 – 2015 Chief Executive Officer at 
World Duty Free Group. Since January 2016 
Chief Executive Officer Division UK, Central 
and Eastern Europe at Dufry AG.

Degree in Business and Economics, University 
of Rome (La Sapienza).

Professional Background 

1991 – 1996 various positions as Controller and 
Project  Manager  at  Carlson  Wagonlit  Travel. 
1997 – 1999 Director of Operations Italy at Carl-
son Wagonlit Travel. 1999 – 2000 Vice President 
Operations South Europe at Carlson Wagonlit 
Travel.  2000 – 2004  Executive  Vice  President 
Strategy & Development at Aeroporti di Roma. 
2004 – 2009 Executive Vice President Commer-
cial Business Management & Development at 
Aeroporti di Roma. 2009 – 2015 Chief Executive 
Officer Europe at Nuance Group (since 2013 also 
Global  Chief  Commercial  Officer  at  Nuance 
Group).  Since  January  2016  Chief  Executive 
Officer Division Asia, Middle East and Australia 
at Dufry AG.

RENÉ RIEDI
Chief Executive Officer Division  
Latin America, born 1960

Education 

Degree  in  business  administration  from  the 
School of Economy and Business Administra-
tion Zurich.

JOSEPH DIDOMIZIO
Chief Executive Officer Division  
North America, born 1970

Professional Background 

Education 

Prior to 1993 worked in product marketing and 
international sales of the multinational FMCG 
(Fast  Moving  Consumer  Goods)  company 
Unilever. 1993 – 2000 Joined  Dufry as Sales 
Manager Eastern Europe. Product Category 
Manager Spirits & Tobacco (1995 – 1996). Head 
of Product Marketing (1996 – 1997). Director 
Division Spirits & Tobacco (Weitnauer Distribu-
tion Ltd. 1998 – 2000). 2000 – 2012 Chief Oper-
ating  Officer  Region  Eurasia  at   Dufry  AG. 
2012 – 2015  Chief  Operating  Officer  Region 
America I at Dufry AG. Since January 2016 
Chief Executive Officer Division Latin America 
at Dufry AG.

Bachelor’s of Arts degree in Marketing and 
Business Administration from the University 
of Bridgeport.

Professional Background 

1992 – 2008  several  managerial  positions  in 
Hudson  Group  (April–September  2008: 
President and Chief Executive Officer). 2008 - 
2015 Chief Operating Officer Region United 
States & Canada at Dufry AG. Since January 
2016 Chief Executive Officer Division North 
America at Dufry AG.

GUSTAVO MAGALHÃES FAGUNDES
General Manager Brazil and Bolivia, born 1967

Education 

Degree in business administration and man-
agement and post-graduate degree in HR and 
marketing  from  EAESP/Fundação  Getúlio 
Vargas in São Paulo, Master in international 
economics  and  management from  Bocconi 
University in Milan, executive MBA from AmBev 
Corporate  University  in  São  Paulo,  general 
management degree from Harvard Business 
School in Massachusetts, USA. 

Professional Background 

1996 – 2002 Head of Marketing at AmBev. 2002 –  
2009 Chief Operating Officer at Travel Retail, 
Brasif. 2010 – 2014 Chief Operating Officer at 
Brasif Holding. 2014 – 2015 COO Dufry Brazil 
and  Bolivia.  Since  January  2016  General 
Manager Brazil and Bolivia at Dufry AG. 

227

4 Governance ReportDUFRY ANNUAL REPORT 2015Other activities and vested interests

As of December 31, 2015, none of the members of the Group Executive Committee of Dufry AG has had other activities in governing and 
supervisory bodies of important Swiss or foreign organizations, institutions or foundations under private and public law with the exception 
of the Board mandates of Mr. Julián Díaz mentioned above. No member of the Group Executive Committee has permanent management 
or consultancy functions for important Swiss or foreign interest groups, nor holds any official functions and political posts.

4.3 RULES IN THE ARTICLES OF INCORPORATION 
REGARDING THE NUMBER OF PERMITTED 
MANDATES OUTSIDE THE COMPANY

In accordance with Article 25 para. 1 of the Articles of 
Incorporation, dated June 24, 2015, no member of the 
Group Executive Committee may hold more than two 
additional mandates in listed companies and four ad-
ditional mandates in non-listed companies. The follow-
ing mandates are not subject to the limitations under 
para. 1 of this Article: 
a)  mandates in companies which are controlled by the 

Company or which control the Company;

5.  COMPENSATION, SHAREHOLDINGS  
AND LOANS

5.1  CONTENT AND METHOD  
OF DETERMINING THE COMPENSATION  
AND SHAREHOLDING PROGRAMS

Detailed information of compensation, shareholdings 
and loans to active and former members of the Board 
of Directors and of the Group Executive Committee in 
fiscal year 2015 is included in the Remuneration Re-
port on pages 233 to 244 of this Annual Report. 

b)  mandates held at the request of the Company or any 
company controlled by it. No member of the Group 
Executive Committee may hold more than ten such 
mandates; and

5.2 DISCLOSURE OF RULES IN THE ARTICLES  
OF INCORPORATION REGARDING COMPENSATION 
OF THE BOARD OF DIRECTORS AND OF THE 
EXECUTIVE MANAGEMENT

c)  mandates in associations, charitable organizations, 
foundations, trusts and employee welfare founda-
tions. No member of the Group Executive Commit-
tee may hold more than ten such mandates.

For definition of “mandate” please refer to section 3.3 
above.

4.4 MANAGEMENT CONTRACTS

Dufry AG does not have management contracts with 
companies  or  natural  persons  not  belonging  to  the 
Group.

For rules in the Articles of Incorporation regarding the 
approval  of  compensation  by  the  Meeting  of  Share-
holders, the supplementary amount for changes in the 
Executive Management as well as the general compen-
sation principles please refer to Articles 20 – 22 of the 
Articles of Incorporation. The Articles of Incorpora-
tion do not contain any rules in association with loans, 
credit facilities or post-employment benefits for the 
members  of  the  Board  of  Directors  and  Executive 
Management.  The  rules  regarding  agreements  with 
members of the Board of Directors and of the Execu-
tive Management in terms of duration and termination 
are  stipulated  in  Article  23.  Dufry’s  Articles  of  In-
corporation  are  available  on  the  Company  website  
www.dufry.com – section Investors – Articles of In-
corporation. Direct link: 

http://www.dufry.com/en/Investors/ 
Articlesofincorporation/index.htm

228

4 Governance ReportDUFRY ANNUAL REPORT 20156.  SHAREHOLDERS’ PARTICIPATION RIGHTS

6.1  VOTING RIGHTS AND REPRESENTATION

6.2 THE INDEPENDENT VOTING RIGHTS 
REPRESENTATIVE

In accordance with Article 10 para. 3 of the Articles of 
Incorporation, dated June 24, 2015, the independent 
voting  rights  representative  shall  be  elected  by  the 
Meeting of Shareholders for a term of office extend-
ing until completion of the next Ordinary Meeting of 
Shareholders. Re-election is possible. If the Company 
does not have an independent voting rights represen-
tative, the Board of Directors shall appoint the inde-
pendent  voting  rights  representative  for  the  next 
Meeting of Shareholders.

The Company may also make arrangements for elec-
tronic voting (Article 11 para. 5). Resolutions passed by 
electronic voting shall have the same effect as votes 
by ballot.

The Ordinary General Meeting of Shareholders held on 
April 29, 2015, re-elected the law firm Buis Bürgi AG, 
Zurich, as the independent voting rights representative 
until the completion of the Ordinary General Meeting 
of Shareholders in 2016. Buis Bürgi AG is independent 
from the Company and has no further mandates for 
Dufry AG.

For the upcoming General Meeting of Shareholders on 
April 28, 2016, the Company will enable its sharehold-
ers to send their voting instructions electronically to 
the  independent  voting  rights  representative  Buis 
Bürgi AG through the platform: 

https://www.netvote.ch/dufry 

The corresponding instructions regarding registration 
and voting procedures on this electronic platform will 
be sent to the shareholders together with the invita-
tion to the General Meeting. 

Each share recorded as share with voting rights in the 
share  register  confers  one  vote  on  its  registered 
holder. Each shareholder duly registered in the share 
register on the record date may be represented at the 
Meeting  of  Shareholders  by  the  independent  voting 
rights representative or any person who is authorized 
to do so by a written proxy. A proxy does not need to 
be  a  shareholder.  Shareholders  entered  in  the  share 
register as shareholders with voting rights on a spe-
cific  qualifying  date  (record  date)  designated  by  the 
Board  of  Directors  shall  be  entitled  to  vote  at  the 
Meeting of Shareholders and to exercise their votes at 
the Meeting of Shareholders. See section 6.5 below.

Nominees  are  only  entitled  to  represent  registered 
shares held by them at a Meeting of Shareholders, if 
they are registered in the share register in accordance 
with Article 5 para. 4 of the Articles of Incorporation 
and if they hold a valid written proxy granted by the 
beneficial owner of the registered shares instructing 
the nominee how to vote at the Meeting of Sharehold-
ers. Shares held by a nominee for which it is not able 
to  produce  such  a  proxy  count  as  not  being  repre-
sented at the Meeting of Shareholders. 

As explained under section 2.6 above, BDR holders do 
not own the Dufry AG shares underlying their BDRs. 
As  a  consequence,  BDR  holders  are  prevented  from 
exercising directly any of the shareholders’ rights pro-
vided for by the Company’s Articles of Incorporation 
and by Swiss corporate law. For example, BDR holders 
are not entitled to personally participate in the Gen-
eral Meetings of the Company. However, BDR holders 
are entitled to instruct the Depositary Institution to 
vote the Company’s shares underlying their BDRs, ac-
cording to the instructions sent to them by the Depos-
itary Institution. See section 2.6 above or the Articles 
of Incorporation on our website:

http://www.dufry.com/en/Investors/ 
Articlesofincorporation/index.htm 

229

4 Governance ReportDUFRY ANNUAL REPORT 20156.3 QUORUMS

6.4 CONVOCATION OF THE MEETING  
OF SHAREHOLDERS

The  Meeting  of  Shareholders  shall  be  called  by  the 
Board  of  Directors  or,  if  necessary,  by  the  Auditors. 
One  or  more  shareholders  with  voting  rights  repre-
senting in the aggregate not less than 10 % of the share 
capital can request, in writing, that a Meeting of Share-
holders be convened. Such request must be submit-
ted to the Board of Directors, specifying the items and 
proposals to appear on the agenda.

The Meeting of Shareholders shall be convened by no-
tice in the Swiss Official Gazette of Commerce (SOGC) 
not  less  than  20  days  before  the  date  fixed  for  the 
Meeting. Registered shareholders will also be informed 
by ordinary mail.

6.5 AGENDA

The  invitation  for  the  Meeting  of  Shareholders  shall 
state the day, time and place of the Meeting, and the 
items and proposals of the Board of Directors and, if 
any,  the  proposals  of  the  shareholders  who  demand 
that  the  Meeting  of  Shareholders  be  called  or  that 
items be included in the agenda.

One  or  more  shareholders  with  voting  rights  whose 
combined  holdings  represent  an  aggregate  nominal 
value of at least CHF 1,000,000 may request that an 
item be included in the agenda of a Meeting of Share-
holders. Such a request must be made in writing to the 
Board  of  Directors  at  the  latest  60  days  before  the 
Meeting  and  shall  specify  the  agenda  items  and  the 
proposals made.

6.6 REGISTRATION INTO THE SHARE REGISTER

The  record  date  for  the  inscription  of  registered 
shareholders into the share register in view of their 
participation  in  the  Meeting  of  Shareholders  is  de-
fined by the Board of Directors. It is usually around 
2 weeks before the Meeting. Shareholders who dis-
pose of their registered shares before the Meeting of 
Shareholders are no longer entitled to vote with such 
disposed shares.

The Meeting of Shareholders shall be duly constituted 
irrespective of the number of shareholders present or 
of  shares  represented.  Unless  the  law  or  Articles  of 
Incorporation provide for a qualified majority, an ab-
solute majority of the votes represented at a Meeting 
of Shareholders is required for the adoption of reso-
lutions or for elections, with abstentions, blank and in-
valid votes having the effect of “no” votes. The Chair-
man of the Meeting shall have a casting vote.

A resolution of the Meeting of Shareholders passed by 
at least two thirds of the votes represented and the 
absolute majority of the nominal value of shares rep-
resented shall be required for:
1.  a modification of the purpose of the Company;
2. 
3. 

 the creation of shares with increased voting powers;
 restrictions  on  the  transfer  of  registered  shares 
and the removal of such restrictions;
 restrictions on the exercise of the right to vote and 
the removal of such restrictions;

4. 

5.   an  authorized  or  conditional  increase  in  share 

6. 

capital;
 an increase in share capital through the conversion 
of capital surplus, through a contribution in kind or 
in exchange for an acquisition of assets, or a grant 
of special benefits upon a capital increase;
7.  the restriction or denial of pre-emptive rights;
8.   the  change  of  the  place  of  incorporation  of  the 

Company;
9. 
 the dismissal of a member of the Board of Directors;
10.  an increase in the maximum number of members 

of the Board of Directors;

11.   a modification of the eligibility requirements of the 
members  of  the  Board  of  Directors  (Article  24 
para. 1 of the Articles of Incorporation);

12.  the dissolution of the Company;
13.   other matters where statutory law provides for a 

corresponding quorum.

230

4 Governance ReportDUFRY ANNUAL REPORT 20157.  CHANGE OF CONTROL  
AND DEFENCE MEASURES

7.1  DUTY TO MAKE AN OFFER

8.  AUDITORS

8.1  AUDITORS, DURATION OF MANDATE  
AND TERM OF OFFICE OF THE LEAD AUDITOR

An investor who acquires more than 33 ¹⁄³ % of all vot-
ing rights (directly, indirectly or in concert with third 
parties)  whether  they  are  exercisable  or  not,  is  re-
quired to submit a takeover offer for all shares out-
standing (Article 135 Financial Market Infrastructure 
Act, FMIA). The Articles of Incorporation of the Com-
pany contain neither an opting-out nor an opting-up 
provision (Article 125 para. 4 FMIA).

Pursuant to the Articles of Incorporation, the Audi-
tors shall be elected every year and may be re-elected. 
Ernst & Young Ltd acted as Auditors and has held the 
mandate  as  Auditor  since  2004.  Bruno  Chiomento 
has been the Lead Auditor in charge for the consoli-
dated financial statements of the Company and the 
statutory  financial  statements  as  of  December  31, 
2015. Mr. Chiomento took the existing auditing man-
date in 2015.

7.2  CLAUSES ON CHANGE OF CONTROL

In  case  of  change  of  control  or  in  any  event  which 
would trigger a mandatory offer pursuant to the FMIA 
with respect to the Company, the Performance Share 
Units awarded to the PSU Plan Participants shall vest 
immediately. 

In  case  of  change  of  control,  all  amounts  drawn  
under  the  CHF  2,500,000,000,  USD  1,010,000,000, 
EUR 500,000,000, and EUR 3,600,000,000 multicur-
rency term and revolving credit facilities agreements 
and  the  EUR  250,000,000  letter  of  credit  and  bank 
guarantee  facility  agreement  shall  become  immedi-
ately due and payable. Furthermore, upon the occur-
rence of a change of control, Dufry may be required 
to repurchase the USD 500,000,000 Senior Notes due 
2020,  the  EUR  500,000,000  Senior  Notes  due  2022 
and the EUR 700,000,000 Senior Notes due 2023 at a 
purchase price equal to 101 % of their principal amount, 
plus accrued and unpaid interest.

According to Article 23 of the Articles of Incorpora-
tion,  employment  and  other  agreements  with  the 
members of the Group Executive Committee may be 
concluded for a fixed term or for an indefinite term. 
Agreements for a fixed term may have a maximum du-
ration of one year. Renewal is possible. Agreements for 
an indefinite term may have a notice period of maxi-
mum twelve months. The current contracts with the 
members of the Group Executive Committee contain 
termination periods of twelve months or less. 

8.2 AUDITING FEE

During  fiscal  year  2015,  Dufry  agreed  with  Ernst  & 
Young Ltd to pay a fee of CHF 3.4 million for services 
in connection with auditing the statutory annual fi-
nancial statements of Dufry AG (including quarterly 
reviews)  and  its  subsidiaries,  as  well  as  the  consoli-
dated financial statements of Dufry Group and a fee 
of CHF 0.1 million for audit related services. 

8.3 ADDITIONAL FEES

Additional fees amounting to CHF 0.6 million were paid 
to  Ernst  &  Young  Ltd  for  transaction  services  and 
CHF 0.7 million for tax services.

8.4 SUPERVISORY AND CONTROL INSTRUMENTS 
PERTAINING TO THE AUDIT

The Audit Committee as a committee of the Board of 
Directors reviews and evaluates the performance and 
independence of the Auditors at least once each year. 
Based  on  its  review,  the  Audit  Committee  recom-
mends to the Board of Directors, which external Au-
ditor should be proposed for election at the General 
Meeting of Shareholders. The decision regarding this 
agenda item is then taken by the Board of Directors. 
When evaluating the performance and independence 
of the Auditors, the Audit Committee puts special em-
phasis on the following criteria: Global network of the 
audit firm, professional competence of the lead audit 
team, understanding of Dufry’s specific business risks, 
personal independence of the lead auditor and inde-
pendence of the audit firm as a company, co-ordina-
tion of the Auditors with the Audit Committee and the 
Senior  Management / Finance  Department  of  Dufry 
Group, practical recommendations with respect to the 
application of IFRS regulations. 

231

4 Governance ReportDUFRY ANNUAL REPORT 2015Details  and  information  on  the  business  activities, 
Company structure, financial reports, media releases 
and investor relations are available on the Company’s 
website:

https://www.dufry.com

The  official  means  of  publication  of  the  Company  is 
the Swiss Official Gazette of Commerce:

http://www.shab.ch

Web-links  regarding  the  SIX  Swiss  Exchange  push-/
pull-regulations concerning ad-hoc publicity issues are:

http://www.dufry.com/en/OurCompany/
NewsandMedia/Latestnews/index.htm 

http://www.dufry.com/en/OurCompany/
NewsandMedia/Mediareleasesubscription/index.htm

Web-links regarding the filings made by the Company 
with the CVM or BM & FBOVESPA are:

http://www.dufry.com/en/Investors/CVMFilings/
QuarterlyFinancialStatementsITR/index.htm

http://www.cvm.gov.br

http://www.bmfbovespa.com.br

The current Articles of Incorporation are available on 
Dufry’s website under:

http://www.dufry.com/en/Investors/ 
Articlesofincorporation/index.htm

The financial reports are available under:

http://www.dufry.com/en/Investors/ 
FinancialReports/index.htm

For the Investor Relations and Corporate Communi-
cations contacts as well as a summary of anticipated 
key dates in 2015 please refer to pages 246 /247 of this 
Annual Report.

Within  the  yearly  approved  budget,  there  is  also  an 
amount  permissible  for  non-audit  services  that  the 
Auditors  may  perform.  Within  the  scope  of  the  ap-
proved  and  budgeted  amount,  the  Chief  Financial 
Officer can delegate non-audit  related mandates to 
the Auditors.

The Audit Committee determines the scope of the ex-
ternal audit and the relevant methodology to be applied 
to the external audit with the Auditors and discusses 
the results of the respective audits with the Auditors. 
The Auditors prepare a management letter addressed 
to the Senior Management, the Board of Directors and 
the Audit Committee once per year, informing them in 
detail on the result of their audit. The Auditors also re-
view the interim quarterly reports before these publi-
cations are released. 

Representatives of the Auditors are regularly invited 
to meetings of the Audit Committee, namely to attend 
during those agenda points that dealt with accounting, 
financial reporting or auditing matters.

In addition, the Audit Committee reviews regularly the 
internal audit plan. Internal Audit reports are commu-
nicated to management in charge and the Company’s 
senior management on an on-going basis and regular 
briefings are done to the Audit Committee.

During the fiscal year 2015, the Audit Committee held 
5 meetings. The Auditors were present at 3 of those 
meetings. The Board of Directors has determined the 
rotation  interval  for  the  Lead  Auditor  to  be  seven 
years, as defined by the Swiss Code of Obligation; such 
rotation occurred the last time in 2015.

9.  INFORMATION POLICY

Dufry is committed to an open and transparent com-
munication  with  its  shareholders,  financial  analysts, 
potential  investors,  the  media,  customers,  suppliers 
and other interested parties.

Dufry AG publishes its financial reports on a quarterly 
basis, both in English and Portuguese. The financial re-
ports  and  media  releases  containing  financial  infor-
mation are available on the Company website.

In  addition,  Dufry  AG  organizes  presentations  and 
conference  calls  with  the  financial  community  and 
media to further discuss details of the reported earn-
ings or on any other matters of importance. The Com-
pany undertakes roadshows for institutional investors 
on a regular basis.

232

4 Governance ReportDUFRY ANNUAL REPORT 2015REMUNERATION  
REPORT
DEAR SHARE-
HOLDERS

2015 was a transformational year for Dufry. The inte-
gration of the Nuance acquisition on one hand and the 
acquisition  of  WDF  on  the  other  hand,  were  the  key 
topics for both Management and the Board of Directors 
along 2015. The final result of these transformational 
transactions will be only seen in 2017 and 2018, once 
all  businesses  are  fully  integrated  and  all  synergies 
have been implemented. Nevertheless, important work 
has been done by Dufry in 2015, and 2016 will be critical 
to achieve the stated targets which are expected to 
reflect value creation in the coming years.

In 2015, the Nomination and Remuneration Committee 
of Dufry focused to further improve the compensation 
programs for both the Board of Directors as well as the 
Group Executive Committee and to adapt them to the 
new increased size of the Group. 

In  this  context,  the  Nomination  and  Remuneration 
Committee mandated PwC to carry out a compensa-
tion benchmarking for the Board of Directors and the 
Group Executive Committee, based on a group of 18 
companies, which are comparable in size, geographic 
reach  and  market  profile.  At  the  same  time,  we  also 
asked external expert opinion to review our compen-
sation systems. Such benchmarking and external ad-
vice  is  requested  periodically  to  update  and  adjust 
compensation to current market trends.

After  the  successful  implementation  of  the  Ordi-
nance against Excessive Compensation (Minder Ini-
tiative)  in  the  2015  Annual  General  Meeting,  Dufry 
plans also to hold a consultative vote on the Compen-
sation  Report  2015  in  the  Annual  General  Meeting 
2016. We believe that this step provides shareholders 
with a further option to express their views on Dufry’s 
compensation model.

In 2015, the Board of Directors approved a proposal by 
the Nomination and Remuneration Committee to in-
crease the compensation for Board members of Dufry, 
based on the PwC benchmarking. Dufry has almost tri-
pled its size in the last few years and has further ex-
panded its global reach. As a consequence, the level of 
preparation has increased on one hand and the com-
plexity of risk assessment has risen on the other hand. 
These two points, as well as the increased number of 
meetings, have made the Dufry Board mandate more 
time consuming and the new Board fees are designed 
to compensate for this. The Board of Directors held 13 
meetings,  the  Audit  Committee  5  meetings  and  the 
Nomination and Remuneration Committee 4 meetings 
in  2015.  The  average  attendance  ratio  was  100 %  for 
the Board and each of the Committee meetings.   

In 2015, we abolished a project started the year before 
to partially compensate Board members with shares. 
After a detailed review, this option was considered not 
to  be  best  practice  for  compensation  and  therefore 
Dufry’s Board of Directors decided not to pursue this 
option any longer.

We also launched a project in 2015 to split the Nomi-
nation and Remuneration Committee in two separate 
bodies, which will become effective in 2016. Given the 
higher intensity of each of the functions in today’s en-
vironment, we believe that it is more effective to ad-
dress the two topics separately. It will allow the Com-
mittee  members  to  dedicate  more  time  to  their 
respective  topic,  and  with  this,  to  assess  a  broader 
range of aspects including current market trends.

Last but not least, we also adapted the long-term in-
centive plan (PSU plan) for Dufry management. In or-
der to recognize the broader management team as well 
as to ensure that we can attract the best talents in our 
industry, we have broadened the PSU plan to include 

233

4 Governance ReportDUFRY ANNUAL REPORT 2015about 60 senior managers below the Group Executive 
Committee. The second change in the PSU plan was 
done in relation to the PSU calculation. Whereas the old 
program was based on a normalized Cash EPS of a given 
year, the new plan uses a three year Cumulative nor-
malized Cash EPS. We implemented the change because 
the previous plan proved to be very volatile partially due 
to consolidation effects of the acquisitions and had a 
very  low  visibility  along  the  vesting  period.  The  new 
metric results in a flatter pay-out curve, i.e. the likeli-
hood of both, the plan not vesting and the plan vesting 
at maximum is considerably lower. We are convinced 
that the new metric will provide a better measure to 
reflect the long-term value creation of the Group.

will  carefully  monitor  the  compensation  aspects  of 
this transformation. Furthermore, we also will review 
the regulatory and industry developments in relation 
to compensation. In both cases, we plan to address any 
points pro-actively in case any change is warranted.

We  would  like  to  thank  our  shareholders  for  their 
contribution and the trust they have put in Dufry.

Yours Sincerely,

2016 and beyond will be important years for Dufry, 
as  the  enlarged  group  will  become  fully  integrated. 
Dufry’s  Nomination  and  Remuneration  Committees 

Jorge Born

Committee.  Since  January  1,  2015,  the  Meeting  of 
Shareholders has to approve the proposal of the Board 
of  Directors  in  relation  to  the  maximum  aggregate 
amount of compensation of the Board of Directors for 
the period until the next Ordinary Meeting of Share-
holders and of the Group Executive Committee for the 
following financial year. The vote at the Ordinary Meet-
ing of Shareholders has binding effect for these total 
maximum amounts of compensation. Thereafter, the ap-
proval of the individual compensation to the members 
of the Board of Directors and of the Group Executive 
Board  (within  the  limits  approved  by  the  Meeting  of 
Shareholders) is directly with the Board of Directors. 

The  Nomination  and  Remuneration  Committee  sup-
ports the Board of Directors in fulfilling its nomination 
and  remuneration  related  matters.  The  Committee 
consists of four non-executive members of the Board 
of  Directors.  The  General  Meeting  of  Shareholders 
held on April 29, 2015, elected Messrs. Jorge Born and 
Xavier Bouton, and re-elected Messrs. James Cohen 
and Andrés Holzer Neumann (all individually elected) as 
members of the Nomination and Remuneration Com-
mittee for a term of office until completion of the next 
Ordinary Meeting of Shareholders in 2016. Jorge Born 
has been appointed by the Board of Directors as Chair-
man of the Nomination and Remuneration Committee.

INTRODUCTION

The success of Dufry is dependent on its ability to at-
tract, motivate and retain outstanding individuals. It 
is Dufry’s aim to provide appropriate and competitive 
remuneration  to  its  employees  and  to  support  their 
development in a high performance environment. 

This Remuneration Report provides information on the 
remuneration  system  and  compensation  paid  to  the 
members of the Board of Directors and of the Group 
Executive Committee in fiscal year 2015. The Report 
is prepared in accordance with Articles 13 – 17 of the 
Ordinance  against  excessive  Compensation  (OaeC) 
and item 5 of the Annex to the Corporate Governance 
Directive (DCG) of the SIX Swiss Exchange, governing 
disclosure  of  remuneration  systems  and  compensa-
tion  paid  to  members  of  the  Board  of  Directors  and 
the Group Executive Committee.

The  Remuneration  Report  will  be  presented  to  the 
General Meeting of Shareholders on April 28, 2016, for 
a consultative vote. 

GOVERNANCE

Based on Dufry’s Articles of Incorporation and in line 
with the OaEC, the Board of Directors has the overall 
responsibility for defining the personnel and remuner-
ation policy used for the entire Group, as well as the 
general  terms  and  conditions  of  employment  for 
members  of  the  Group  Executive  Committee.  It  ap-
proves the individual compensation of the members of 
the  Board  of  Directors  and  of  the  Group  Executive 

234

4 Governance ReportDUFRY ANNUAL REPORT 2015COMMITTEES AND COMMITTEE MEMBERSHIPS  
AS OF DECEMBER 31, 2015

MEMBER OF THE BOARD OF DIRECTORS

Juan Carlos Torres Carretero, Chairman

Andrés Holzer Neumann, Vice-Chairman

Jorge Born, Director

Xavier Bouton, Director

James S. Cohen, Director

Julián Díaz González, Director / CEO

José Lucas Ferreira de Melo, Director

George Koutsolioutsos, Director

Joaquín Moya-Angeler Cabrera, Director

NOMINATION &  
REMUNERATION  COMMITTEE

–

Committee Member

Committee Chairman

Committee Member

Committee Member

–

–

–

–

AUDIT COMMITTEE

Committee Member

–

Committee Member

–

–

–

Committee Chairman

–

Committee Member

For  further  details  regarding  the  responsibilities  of 
the  Nomination  and  Remuneration  Committee  and 
the meetings held in fiscal year 2015, please refer to 

section 3.5 Internal Organizational Structure of the 
Corporate Governance Report.

COMPENSATION COMPARISONS

During the course of 2015, the Board of Directors of 
Dufry consulted PricewaterhouseCoopers AG (PwC)
on the structure and level of Executive compensation 
arrangements, with a particular focus on the Executive 
PSU plan. PwC also conducted a benchmark analysis 
on compensation levels for both members of the Board 
of Directors and of the Group Executive Committee 
using third party compensation survey data and dis-
closed information from 18 companies with a similar 
size,  geographical  reach  and / or  complexity,  mostly 
from the SMI and SMIM universe. Other divisions of 
PwC also provided services as Tax and HR Advisors for 
other internal projects.

REMUNERATION TO THE MEMBERS  
OF THE BOARD OF DIRECTORS

REMUNERATION SYSTEM

The remuneration of the members of the Board of Di-
rectors is set to attract and retain highly qualified in-
dividuals to serve on the Board of Directors. The Board 
of Directors determines the amount of remuneration of 
its members, taking into account their responsibilities, 
experience and the time they invest in their activity as 
members of the Board of Directors. 

The total compensation to the members of the Board 
of Directors, except for the Chief Executive Officer who 
does not receive any compensation in relation to his po-
sition as member of the Board, included the following 
elements in fiscal year 2015:
 – Fixed fee in cash as member of the Board of Directors 

and members of Board Committees; and
 – Mandatory social security contributions

In addition, the Chairman of the Board of Directors, 
who due to his intense involvement with the Company’s 
management  is  considered  an  executive  Chairman, 
may also receive a performance bonus. This perfor-
mance  bonus  is  related  to  financial  performance  of 
the Company (performance objective: EBITDA) and is 
capped at 130 % of the target bonus. The target bonus 
for fiscal year 2015 was set at 100 % of the Chairman’s 
board fee (2014: target bonus also 100 % of Chairman’s 
board fee). With the exception of the variable compen-
sation to the Chairman and to the CEO (each in their 
capacity as Chairman and Chief Executive Officer), the 

235

4 Governance ReportDUFRY ANNUAL REPORT 2015POSITION / RESPONSIBILITY

Chairman ¹

Vice-Chairman ²
Member of the Board of Directors ², ³      

Member of the Audit Committee

Member of the Nomination and Remuneration Committee

¹  The Chairman receives no fees as a Committee member.  
²  Increased Board fee of TCHF 250 for period from AGM 2015 to AGM 2016.
³  The CEO does not receive additional compensation as a Board member.

FEE 2015 
IN THOUSANDS OF CHF

FEE 2014 
IN THOUSANDS OF CHF

1,914.8

250.0 

250.0 

50.0 

50.0 

1,665.0

175.0 

175.0 

50.0 

50.0 

compensation  for  the  members  of  the  Board  of  Di-
rectors is not tied to particular targets. Extraordinary 
assignments or work which a member of the Board of 
Directors would perform for the Company outside of 
his activity as a Board member can be specifically re-
munerated and has to be approved by the Board of Di-
rectors. No extraordinary assignments outside Board 
activities have taken place in fiscal year 2015. In addi-
tion, the members of the Board of Directors are reim-
bursed all reasonable cash expenses incurred by them 
in the discharge of their duties.

The Nomination and Remuneration Committee (“NRC”) 
discusses the annual compensation (board fees, com-
mittee  fees,  target  bonus  for  Chairman)  in  separate 
NRC meetings. The Chairman usually participates as 
a guest in these meetings without any voting rights. 
The  Nomination  and  Remuneration  Committee  then 
makes  proposals  in  relation  to  the  compensation  of 
each Board member to the entire Board of Directors. 
Thereafter, the Board of Directors decides collectively 
on  the  compensation  of  its  members  once  per  year, 
with  all  Board  members  being  present  during  such 
meeting  (CEO  compensation  reviewed  and  decided 
separately  as  described  in  section  Remuneration  to 
the members of the Group Executive Committee). 

In fiscal year 2015, the Board of Directors decided to 
raise the fee for the Chairman to TCHF 1,915 (increase 
of TCHF 250 compared to previous fee for the Chair-
man).  The  Board  of  Directors  further  decided  to  in-
crease the Board fee for the members of the Board of 
Directors for the period from the Annual General Meet-
ing of Shareholders, held on April 29, 2015, to the next 
Annual General Meeting in 2016. Each member of the 
Board of Directors (except the Chairman and the CEO) 
receives a Board membership fee of TCHF 250 in cash 
(representing an increase of TCHF 75 compared to the 
previous Board fee) and an additional TCHF 50 in cash 
as a member of a Board Committee (no increase in the 
Committee fee). The Chairman fee and Board fee were 
raised to reflect the complexity of tasks and high in-
tensity of the work done by the Board, also due to the 
increased  size  of  the  Company  (see  also  section 

236

“Changes in the Remuneration System in 2015 – Board 
of Directors” below). For fiscal year 2015, the Chair-
man of the Board of Directors will receive a cash bonus 
of TCHF 1,943, based on profit targets (EBITDA) of the 
Group. The bonus amounts to 101.5 % of the Chairman’s 
board fee (2014: TCHF 1,595 and 96 % of board fee).

CHANGES IN THE REMUNERATION SYSTEM  
IN 2015 – BOARD OF DIRECTORS 

The Nomination and Remuneration Committee had an-
alyzed in a project whether to include share-based re-
muneration  by  granting  shares  of  Dufry  AG  to  the 
members of the Board of Directors in the amount of 
TCHF 75 per Board member (except for the Chairman 
and the CEO). After a thorough analysis, the Nomina-
tion and Remuneration Committee concluded that it 
will not introduce such share grants for the members 
of the Board of Directors. Due to the high intensity of 
the work done by the Board, and due to the increased 
size and geographical diversification of the Company, 
as well as the monitoring of risks becoming more ex-
tensive, the Board of Directors approved a proposal 
by  the  Nomination  and  Remuneration  Committee  to 
increase the cash fees for membership in the Board to 
TCHF 250 (as of AGM 2015). The CEO (who does not re-
ceive a fee as Board member) is excluded from such 
increase in the Board fees.    

SUMMARY OF REMUNERATION IN  
FISCAL YEAR 2015 AND 2014

On December 31, 2015, the Board of Directors com-
prised  9  members  (December  31,  2014:  also  9  Board 
members). For fiscal year 2015 and 2014, covering the 
period between January 1 and December 31, the re-
muneration for the members of the Board of Directors 
is shown in the table below. The remuneration differ-
ence compared to the previous year is mainly due to 
the increased remuneration for the Chairman and the 
Board members as explained above.

4 Governance ReportDUFRY ANNUAL REPORT 2015COMPENSATION TO THE BOARD OF DIRECTORS (AUDITED)

2015

NAME, FUNCTION 
IN THOUSANDS OF CHF

REMUNERATION

POST- 
EMPLOYMENT 
BENEFITS 5

TOTAL

REMUNERATION

POST- 
EMPLOYMENT 
BENEFITS 5

2014

TOTAL

Juan Carlos Torres Carretero, Chairman 1

 3,857.8 

Andrés Holzer Neumann, Vice-Chairman

Jorge Born, Director
Xavier Bouton, Director 2

James S. Cohen, Director
Julián Díaz González, Director and CEO 3

José Lucas Ferreira de Melo, Director
George Koutsolioutsos, Director 4

Joaquin Moya-Angeler Cabrera, Director

 275.4 

 309.0 

 259.0 

 275.4 

– 

 275.4 

225.4 

 275.4 

197.1 

 14.8 

 18.2 

 15.4 

 16.3 

– 

 16.3 

 13.5 

 13.3 

4,054.9 

 3,260.2 

 169.5 

 3,429.7 

 290.2 

 327.2 

 274.4 

 291.7 

–

 291.7 

 238.9 

 288.7 

 225.0 

 213.7 

 425.0 

225.0 

– 

 225.0 

117.6 

 225.0 

 13.5 

 12.8 

 10.6 

 13.5 

– 

 13.5 

7.2 

 12.8 

 238.5 

 226.5 

 435.6 

 238.5 

–

 238.5 

124.8

 237.8 

Total

 5,752.8 

 304.9 

 6,057.7 

 4,916.5 

 253.4 

 5,169.9 

1   The remuneration for Mr. Torres Carretero includes Board fee of CHF 1.915 million and bonus of CHF 1.943 million  

(2014: CHF 1.665 million Board fee and CHF 1.595 million bonus). 

2   In 2014, the remuneration for Mr. Bouton included fees for consulting services of CHF 0.25 million.  

These consulting services have been terminated as per December 31, 2014. 

3  Mr. Díaz González (CEO of the Company) does not receive any additional compensation as Board member.
4  Director as of April 29, 2014.
5  Amount includes mandatory employer social security contributions.

RECONCILIATION BETWEEN REPORTED  
BOARD COMPENSATION FOR 2015 AND THE 
AMOUNT APPROVED BY THE SHAREHOLDERS  
AT THE AGM 2015 UNTIL THE AGM 2016

of  office  from  the  AGM  2015  to  the  AGM  2016  of 
CHF 7.4 million. The following table shows the recon-
ciliation  between  the  reported  Board  compensation 
for fiscal year 2015 and the amount approved by the 
shareholders at the AGM 2015.

The Ordinary Meeting of Shareholders held on April 29, 
2015,  approved  a  maximum  aggregate  amount  of 
compensation of the Board of Directors for the term 

BOARD  
COMPENSATION 
IN FISCAL YEAR 
2015 AS 
 REPORTED

LESS BOARD 
COMPENSATION 
TO BE ACCRUED 
FOR THE PERIOD  
JANUARY 1, 2015 
TO THE AGM  
IN APRIL 2015  
(4 MONTHS)

PLUS BOARD 
COMPENSATION 
TO BE ACCRUED 
FOR THE  PERIOD 
JANUARY 1, 2016 
TO THE AGM  
IN APRIL 2016  
(4 MONTHS)

TOTAL BOARD 
COMPENSATION 
FOR THE  PERIOD 
FROM AGM 2015 
TO AGM 2016

TOTAL  
MAXIMUM 
AMOUNT AS 
 APPROVED BY 
SHAREHOLDERS 
AT THE AGM 2015 
FOR PERIOD OF  
AGM 2015 TO  
AGM 2016

COMPEN-
SATION 
RATIO

IN THOUSANDS OF CHF

Total Board of Directors

6,057.7 

1,190.4

1,409.8

6,277.1

7,400

84.8 %

OTHER COMPENSATION, LOANS  
OR GUARANTEES (AUDITED)

In the years 2015 and 2014, there was no other compen-
sation  paid  directly  or  indirectly  to  active  or  former 
members of the Board of Directors, or to their related 
parties. There are also no loans or guarantees received 
or provided to these Board members, nor to their re-
lated parties.

237

4 Governance ReportDUFRY ANNUAL REPORT 2015REMUNERATION TO THE MEMBERS  
OF THE GROUP EXECUTIVE COMMITTEE 

REMUNERATION SYSTEM

Dufry  aims  to  provide  internationally  competitive 
compensation to the members of its Group Executive 
Committee (as of January 1, 2016, CEO, CFO, GCOO, 
GC, GCCO, GRD, five Divisional CEOs and one GM Bra-
zil & Bolivia; for the structure during fiscal year 2015 
see also Corporate Governance Report on page 225) 
that reflects the experience and the area of responsi-
bility of each individual member. Members of the Group 
Executive  Committee  (GEC)  receive  compensation 
packages, which consist of a fixed basic salary in cash, 
social benefits, allowances in kind, a performance re-
lated bonus and share-based incentive plans. 

BASIC SALARY 

reaches the objectives in full, the bonus pay-out will 
correspond to the targeted level. If one or more ob-
jectives  are  not  reached,  the  bonus  will  be  reduced. 
The bonus pay-out can be between a minimum of zero 
and the maximum capped amount of 130 % of the tar-
get  bonus  for  all  members  of  the  Group  Executive 
Committee, including the CEO. 

PERFORMANCE OBJECTIVES

GROUP EXECUTIVE COMMITTEE (2015)

EBITDA

NON- 
FINANCIAL

Chief Executive Officer

Chief Financial Officer

Global Chief Operating Officer

Global Chief Corporate Officer

General Counsel

2 Regional Chief Operating Officers 
(one of them until March 31, 2015)

2 Regional Chief Operating Officers

(one of them until October 31, 2015)

100 %

–

50 %

50 %

The annual basic salary is the fixed compensation re-
flecting the scope and key areas of responsibilities of 
the position, the skills required to perform the role and 
the  experience  and  competencies  of  the  individual 
person. The basic salary is reviewed annually. 

ANNUAL BONUS

The target bonus amounted to 200 % of the basic sal-
ary for the CEO and to between 60 % and 200 % of the 
basic salary for the other members of the Group Ex-
ecutive Committee in fiscal year 2015 (Fiscal Year 2014: 
200 % for the CEO and between 60 % and 200 % for the 
other members of the Group Executive Committee).

The annual bonus is defined once per year and is based 
on a bonus target expressed in percentage of the an-
nual basic salary. The target bonus corresponds to the 
bonus award at 100 % achievement of the pre-defined 
objectives. Each member of the Group Executive Com-
mittee  has  its  own  bonus.  In  case  that  an  executive 

The main part of the bonus is related to measures re-
garding  financial  performance,  which  in  fiscal  year 
2015  and  2014  was  based  on  EBITDA,  for  both,  the 
Group and the respective Region in the case of the Re-
gional Chief Operating Officers (RCOOs). Such finan-
cial measures were weighted for the CEO, CFO, GCOO, 

REMUNERATION COMPONENTS 

Basic salary

Bonus

Share-based incentives  
PSUs

INSTRUMENT

PURPOSE

INFLUENCED BY

– Basic compensation
– Paid in cash on monthly basis

–  To attract and retain 

management

– Position 
–  Competitive market 

environment

– Experience of the person

– Annual bonus
–  Usually paid in cash after 

completion of the relevant year

–  Performance Share Units (PSU) 
if any, vesting conditional on 
performance

– Pay for performance

–  Achievement of financial 

results of the Group and of 
specific Regions and of defined 
goals by each individual person

–  Rewarding long-term 

–  PSU Awards 2013/2014: Cash 

performance

–  Aligning compensation to 

shareholder interests

EPS growth over 3 years 
–  PSU Awards 2015/following 
years: Cumulative Cash EPS  
in CHF over 3 years

– Market practice and position 
–  Legal requirements of social 

benefits

Other indirect benefits,  
post-employment benefits

– Allowances in kind
–  Social pension and insurance  

–  To attract and retain 

management

prerequisites

238

4 Governance ReportDUFRY ANNUAL REPORT 2015GC, GCCO and 2 of the 4 RCOOs (one of these two 
RCOOs was a GEC member until March 31, 2015) as fol-
lows: 100 % EBITDA; for 2 of the 4 RCOOs (one of these 
two RCOOs was a GEC member until October 31, 2015) 
50 % EBITDA and 50 % non-financial oriented targets in 
form of individual and general performance of the busi-
ness as evaluated by the CEO (Fiscal Year 2014: 100 % 
EBITDA for the CEO, CFO, GCOO, GC, GCCO and 2 
of the 4 RCOOs. 50 % EBITDA and 50 % non-financial 
oriented targets for 2 of the 4 RCOOs). 

CEO’s  bonus  compensation  is  determined  based  on 
achieved targets and proposed by the Nomination and 
Remuneration Committee and decided by the Board 
of Directors once per year. The Nomination and Remu-
neration Committee as well as the Board of Directors 
review  the  compensation  of  the  CEO,  CFO,  GCOO, 
GCCO and the GC (as of January 1, 2016 also the GRD) 
yearly.  The  compensation  of  the  RCOOs  is  reviewed 
once per year by the CEO (as of January 1, 2016 all five 
Divisional CEOs including the GM Brazil & Bolivia). 

The  bonus  accrued  as  part  of  the  compensation  for 
the members of the Group Executive Committee rep-
resented in 2015 between 61 % and 203 % of their basic 
salary and amounted to CHF 9.7 million in the aggre-
gate (2014: between 55 % and 201 % of their basic salary 
and an amount of CHF 9.9 million in the aggregate). The 
achievement  ratio  regarding  the  EBITDA  target  was 
101.5 % for fiscal year 2015. 

RANGE OF BONUS COMPONENTS

IN % OF BASIC SALARY

2015

2014

2013

Group  
Executive Committee

61 – 203 %

55 – 201 %

17 – 100 %

SHARE-BASED INCENTIVES (PSU ) 

In  2013,  the  Company  introduced  a  Performance 
Share Unit (PSU) plan for the members of the Group 
Executive  Committee.  The  purpose  of  the  plan  is  to 
provide the members of the Group Executive Commit-
tee (and since fiscal year 2015 also selected members 
of the Senior Management team) with an incentive to 
make  significant  and  extraordinary  contributions  to 
the  long-term  performance  and  growth  of  Dufry 
Group,  enhancing  the  value  of  the  shares  for  the 
benefit  of  the  shareholders  of  the  Company.  The 
share-based incentive is also increasing the ability of 
Dufry Group to attract and retain persons of excep-
tional skills. 

The bonus compensation for each of the members of 
the Group Executive Committee, other than the CEO 
bonus, is approved by the Nomination and Remunera-
tion  Committee  in  coordination  with  the  CEO.  The 

From an economic point of view, the PSUs are stock 
options with an exercise price of nil. However, they are 
expected to have no dilutive effect, as the shares for 

TIMING OF THE PSU PLANS

YEAR 2013

YEAR 2014

YEAR 2015

YEAR 2016

YEAR 2017

YEAR 2018

PSU Award 2013
Grant date

Vesting period PSU Award 2013

Vesting condition  
not reached

PSU Award 2013
No vesting

PSU Award 2014
Grant date

Vesting period PSU Award 2014

Vesting condition reached  
(Yes / No?)

PSU Award 2014

PSU Award 2015
Grant date

Vesting period PSU Award 2015

Vesting condition reached  
(Yes / No?)

PSU Award 2015

239

4 Governance ReportDUFRY ANNUAL REPORT 2015share-based incentives historically have been sourced 
from treasury shares, held by the Company.   

Details of the Performance Share Units (PSU)
The number of PSUs allocated to each member of the 
Group  Executive  Committee  in  any  given  year  takes 
into account the base salary as well as the prevailing 
share price, i.e. an assumption of one share for every 
PSU. The accrued value of the PSU awards 2015 rep-
resented about 119 % of the basic salary for the CEO 
and between 62 % and 117 % of the basic salary for the 
other  members  of  the  Group  Executive  Committee 
(2014: 89 % for the CEO and between 62 % and 90 % for 
the other members of the Group Executive Committee). 
The PSU awards will only vest in the third year of the 
award and are linked to specific performance criteria 
(see below).  

Vesting conditions of the PSUs are:
 – The participant’s ongoing contractual relationship 

on the vesting date; and 

 – The achievement of the performance target as de-

scribed below. 

Performance target for 2013 and 2014 PSU grants 
The number of shares allocated for each PSU for the 
2013 and 2014 PSU grants directly depends on the av-
erage  growth  rate  reached  of  the  Company’s  basic 
earnings  per  share  adjusted  for  acquisition-related 
amortization and normalized for non-recurring effects 
(Cash  EPS).  For  the  calculation  of  the  relevant  EPS 
growth for the PSU awards 2013 and 2014, the follow-
ing metrics are used:
 – Cash EPS of the fiscal year directly preceding the 
grant date (i.e. for the PSU Award 2014 Cash EPS of 
2013; for the PSU Award 2013 Cash EPS of 2012) is 
used as a basis and is compared to the Cash EPS of 
the fiscal year preceding the vesting date (i.e. for the 
PSU Award 2014: respective metric in 2016; for the 
PSU Award 2013: respective metric in 2015).    

Depending on the average growth achieved, each PSU 
will convert according to the following grid:
 – Minimum threshold of average Cash EPS growth of 
3.5 %  per  annum  must  be  achieved;  otherwise  the 
PSU shall not vest and will become nil and void. The 
participant will not be allocated any shares from the 
PSU.

 – For a Cash EPS growth of 7 % per annum (target), the 
participant  shall  be  allocated  one  share  for  every 
PSU that has vested. 

 – For a Cash EPS growth of 10.5 % per annum or above 
(maximum threshold), the participant shall be allo-
cated two shares for every PSU that has vested.

 – For a Cash EPS growth of between 3.5 % and 7 % per 
annum  or  between  7 %  and  10.5 %  per  annum  the 
number of shares allocated from vested PSUs is 
calculated on a linear basis.

 – The maximum number of shares allocated is capped 

at two shares per vested PSU.

CASH EPS GROWTH PER ANNUM
PSU GRANTS 2013 /2014

PSU VESTING

< 3.5 % (minimum threshold)

No vesting

Between 3.5 % and 7 %

=7 % (at target)

Between 7 % and 10.5 %

Linear calculation  
(between 0 % and 100 % vesting)

100 % vesting (1 share per PSU)

Linear calculation  
(between 100 % and 200 % vesting)

≥ 10.5 % (maximum threshold)

200 % vesting (2 shares per PSU)

Performance target for 2015 
and following years’ grants
The number of shares allocated for each PSU for the 
2015 grants (and following years’ grants) directly de-
pends on the Company’s Cumulative Normalized Cash 
EPS as a nominal amount in Swiss Francs of the three 
year period preceding the vesting date (see also sec-
tion “Changes in the Remuneration System in 2015 – 
Group Executive Committee” on page 241). 
 – For the 2015 grants, the Target Cumulative Cash EPS 
has been set at a nominal amount in Swiss Francs 
that was based on the cumulative cash EPS of the 
years 2012 to 2014 and applied a growth rate of 5 % 
per annum. This amount which is about CHF 24, and 
the  derived  figures  below  are  subject  to  change 
from year to year by the Nomination and Remuner-
ation Committee. 

Depending  on  the  Cumulative  Normalized  Cash  EPS 
achieved, each PSU will convert according to the fol-
lowing grid:
 – Minimum  threshold  of  50 %  of  target  must  be 
achieved; otherwise the PSU shall not vest and will 
become nil and void. The participant will not be al-
located any shares from the PSU.

 – For a Cumulative Cash EPS at target, the participant 
shall be allocated one share for every PSU that has 
vested.

 – For  a  Cumulative  Cash  EPS  of  150 %  of  target  or 
above, which represents the maximum threshold, the 
participant shall be allocated two shares for every 
PSU that has vested.

 – For a Cumulative Cash EPS higher than the minimum 
threshold but lower than the  maximum  threshold, 
the number of shares allocated from vested PSUs 
is calculated on a linear basis.

 – The maximum number of shares allocated is capped 

at two shares per vested PSU.

240

4 Governance ReportDUFRY ANNUAL REPORT 2015CUMULATIVE CASH EPS
PSU GRANTS 2015

< minimum threshold  
(50 % of target)

at target
≥ maximum threshold  
(150 % of target)

PSU VESTING

No vesting

100 % vesting (1 share per PSU)

Maximum vesting (2 shares per PSU)

Between minimum 
threshold and maximum 
threshold

Linear calculation  
(between 0 and maximum  
2 shares per PSU)

In 2015, the members of the Group Executive Commit-
tee have been granted, in the aggregate 56,965 PSU. 
Out of this amount, 18,347 PSU were granted to the 
CEO. The total maximum number of shares that can be 
allocated  to  the  members  of  the  Group  Executive 
Committee (maximum 2 shares per vested PSU) would 
amount  to  113,930  shares  for  the  PSU  Award  2015, 
89,134 shares for the PSU Award 2014 and to nil shares 
for the PSU Award 2013 (as the PSU Award 2013 will 
not vest). 

The PSU plans have been approved by the Nomination 
and Remuneration Committee and the Board of Direc-
tors. The Nomination and Remuneration Committee 
reviews achievement of the respective performance 
target at a specific vesting date, upon proposal of the 
CEO, who as plan administrator will analyze and ad-
just  potential  exceptional  and  non-recurring  events 
to normalize Cash EPS in relation to the PSU plan. The 
CEO  acts  as  Plan  Administrator  and  therefore  pro-
poses the amount of each specific grant to each indi-
vidual  plan  participant,  which  are  reviewed  by  the 
Nomination and Remuneration Committee. The grants 
made to the CEO are decided by the Nomination and 
Remuneration Committee.

OTHER INDIRECT BENEFITS

The  Company  limits  further  benefits  to  a  minimum. 
Fringe benefits such as health insurance, company car, 
or  housing  allowances  have  been  granted  to  certain 
members of the Group Executive Committee. The to-
tal amounted to CHF 0.54 million in the aggregate in 
fiscal year 2015 (2014: CHF 0.66 million).

CHANGES IN THE REMUNERATION SYSTEM  
IN 2015 – GROUP EXECUTIVE COMMITTEE

The Nomination and Remuneration Committee has de-
cided on some changes to the remuneration system in 
fiscal year 2015:

The Restricted Share Units (RSU) program that was in 
place from 2005 until 2013 was terminated in 2013 and 
no awards were made since. In 2015, the Nomination 
and Remuneration Committee considered an alterna-
tive program going forward, but decided that the share-
based  compensation  for  the  members  of  the  Group 
Executive Committee should consist of Performance 
Share Units (PSUs) only.

Based on a proposal by the Nomination and Remuner-
ation  Committee,  the  Board  of  Directors  decided  to 
adapt the metrics for the PSU plan from fiscal year 2015 
onwards. As described above the adaption to the PSU 
plan  was  to  change  from  the  annual  growth  rate  of 
Cash EPS of the one year directly preceding the date of 
grant and the vesting date, respectively, to the Cumu-
lative Cash EPS in Swiss Francs of the three years pre-
ceding the vesting date. The change is intended to re-
duce the volatility of the PSU plan as the original plan 
has a very steep pay-out curve, which is likely to re-
sult in the maximum or non-vesting scenario, respec-
tively.  The  new  metric  also  rewards  continuous  and 
sustainable improvements in the Cash EPS generation 
over time. The duration of the PSU plan (PSUs vest in 
the third year of the award) remained unchanged.    

The  number  of  persons  qualified  to  PSU  awards  has 
been broadened and includes since fiscal year 2015 not 
only the members of the Group Executive Committee, 
but also further selected members of the Senior Man-
agement team of Dufry (about 60 senior managers). In 
addition to the PSUs awarded to the members of the 
Group  Executive  Committee  as  detailed  above,  this 
further group of Senior Managers received in aggre-
gate 65,838 PSU from the Award 2015. The conditions 
of the PSU plans are identical for all plan participants 
(whether members of the Group Executive Committee 
or  Senior  Managers).  The  total  maximum  number  of 
shares that can be allocated to all participants of the 
PSU  Awards  2015  and  2014  (maximum  2  shares  per 
vested PSU) would amount to 334,740 shares, repre-
senting  together  a  total  of  0.62 %  of  outstanding 
shares as at December 31, 2015. The PSU Awards 2013 
will  not  vest  as  the  vesting  conditions  were  not 
reached.  Historically,  Dufry  has  always  sourced  its 
share based compensation from treasury shares, so 
that no dilutive effect is expected from the PSUs.  

241

4 Governance ReportDUFRY ANNUAL REPORT 2015REMUNERATION STRUCTURE GROUP EXECUTIVE COMMITTEE IN 2015

  BASIC SALARY

  BONUS

  SHARE-BASED PAYMENTS

IN THOUSANDS OF CHF

   POST-EMPLOYMENT 
BENEFITS,  
OTHER INDIRECT BENEFITS 

8 % POST-EMPLOYMENT BENEFITS, 
OTHER INDIRECT BENEFITS

26 % BASIC SALARY

26 % SHARE-BASED 
INCENTIVES

40,000

30,000

GEC
2,014

20,000

7,150

10,000

10,940

6,711

0

CEO
477
2,025
3,402
1,701

GEC
2,280

14,300

14,222

6,711

CEO
566

4,051

4,423
1,701

GEC
1,818

6,288

9,732

6,159

CEO
483
2,025
3,453
1,701

Target (100%)

Maximum potential

Accrued compensation 
2015

40 % BONUS

COMPARISON AND COMPOSITION OF 
REMUNERATION TO THE GROUP EXECUTIVE 
COMMITTEE IN FISCAL YEAR 2015

SUMMARY OF REMUNERATION  
IN FISCAL YEAR 2015

The charts above reflect the composition of the dif-
ferent remuneration components as well as the actual 
remuneration  of  the  seven  active  members  and  two 
former members of the Group Executive Committee 
(as of December 31) for fiscal year 2015. In the chart, 
this actual remuneration is also compared to the po-
tential compensation (for all nine members) if 100 % of 
the target bonus was reached, and the maximum po-
tential of compensation possible based on the capped 
bonus and the share-based compensation.   

PAY-OUT COMPONENTS FOR FISCAL YEAR 2015

For fiscal year 2015, the achievement ratio in conjunc-
tion with the EBITDA target was 101.5 %. Based on this, 
the  pay-out  of  the  bonus  component  for  the  CEO 
amounts to CHF 3.5 million, which represents 203 % of 
the CEO’s basic salary. As mentioned before, the PSU 
Awards 2013 have not vested and there will be no pay-
out for the CEO or any other members of the Group 
Executive  Committee  from  the  PSU  Awards  2013. 
Therefore, the pay-out for the entire Group Executive 
Committee for fiscal year 2015 amounts to a total of 
CHF 17.7 million, of which CHF 5.6 million is the pay-
out to the CEO. 

For fiscal year 2015, the remuneration of the Group Ex-
ecutive Committee includes the compensation to the 
seven active GEC members (as of December 31) for the 
entire year, and to the two former GEC members on 
a pro rata basis up to the dates on which they left the 
GEC (fiscal year 2014: includes compensation to the 
nine Executives for the entire year). The remuneration 
for fiscal years 2015 and 2014, mentioned in the ta-
ble on the opposite page covers the period between 
January 1 and December 31. 

The remuneration difference compared to the previous 
year are mainly due to the change in the number of the 
Executives  during  the  year,  regular  salary  increases 
based  on  annual  performance  review  and  individual 
bonus payments based on achievement of yearly ob-
jectives set in advance, as well as the different values 
of the PSU awards. 

The Ordinary Meeting of Shareholders held on April 29, 
2015, approved a maximum aggregate amount of com-
pensation  for  the  members  of  the  Group  Executive 
Committee for the financial year 2016 of CHF 50.5 mil-
lion.  The  approved  maximum  aggregate  amount  re-
flects  the  maximum  possible  pay-out  calculated  for 
each  compensation  element  and  takes  into  account 
twelve members of the Group Executive Committee in 
fiscal year 2016. As of January 1, 2016, the Group Ex-
ecutive  Committee  has  been  expanded  to  a  total  of 
twelve members (see also page 225 in the Corporate 
Governance section of this Annual Report), taking into 
account the larger group structure as a result of the 

242

4 Governance ReportDUFRY ANNUAL REPORT 2015COMPENSATION TO THE MEMBERS OF THE GROUP EXECUTIVE COMMITTEE (AUDITED) 

REMUNERATION COMPONENT 
IN THOUSANDS OF CHF

Basic salary

Bonus
Post-employment benefits 3

Other indirect benefits
Share-based payments 4

Total compensation accrued

2015

2014

GEC 1

CEO 2

GEC

CEO 2

6,158.7

 9,732.3 

 1,281.0 

537.1

6,288.4

23,997.5

1,701.2 

 3,452.6 

447.1 

 35.5 

2,025.3

7,661.7

 6,264.0 

 9,935.0 

1,896.9

660.7 

5,370.9

24,127.5

 1,675.1

 3,209.9 

 527.3

 35.0 

1,497.7

6,945.0

Total compensation pay -out

17,709.1

5,636.3

18,756.6

5,447.3

Number of performance share units awarded (in thousands)

57.0

18.3

51.5

14.4

1 

 Compensation in 2015 includes remuneration of Mr. Rossinyol (former COO Region EMEA & Asia until March 31, 2015)  
and Mr. Rosa (former COO Region America II until October 31, 2015) on a pro rata basis up to these dates. 

2  The CEO has the highest compensation of the Group Executive Committee.
3  Amount includes employer social security contributions and pension contributions.
4  For valuation details see Note 28 of the consolidated financial statements.

recent  acquisitions  of  the  Nuance  Group  and  World 
Duty Free. The compensation ratio, including the dis-
tribution among the different compensation compo-
nents, will be disclosed in detail in the Remuneration 
Report 2016. 

OTHER COMPENSATION, LOANS 
OR GUARANTEES (AUDITED)

In the years 2015 and 2014, there were no other com-
pensations paid directly or indirectly to active or for-
mer members of the Group Executive Committee, or 
to  their  related  parties.  There  are  also  no  loans  or 
guarantees received or provided to the Group Execu-
tive Committee members, or to related parties. 

CONTRACTS OF EMPLOYMENT TERMS

According to Article 23 of the Articles of Incorpora-
tion,  employment  and  other  agreements  with  the 
members of the Group Executive Committee may be 
concluded for a fixed term or for an indefinite term. 
Agreements for a fixed term may have a maximum du-
ration of one year. Renewal is possible. Agreements for 
an indefinite term may have a notice period of maxi-
mum twelve months. The current contracts with the 
members of the Group Executive Committee contain 
termination periods of twelve months or less. 

243

4 Governance ReportDUFRY ANNUAL REPORT 2015PARTICIPATIONS IN DUFRY AG

The following members of the Board of Directors or of 
the Group Executive Committee of Dufry AG (includ-
ing related parties) hold directly or indirectly shares 
or share options of the Company as at December 31, 
2015 or December 31, 2014 (members not listed do not 
hold any shares or options):

DECEMBER 31, 2015

DECEMBER 31, 2014

SHARES

FINANCIAL IN-
STRUMENTS 1

PARTICIP.

SHARES

FINANCIAL IN-
STRUMENTS 1

PARTICIP.

IN THOUSANDS

MEMBERS OF THE BOARD OF DIRECTORS

Juan Carlos Torres Carretero, Chairman

Andrés Holzer Neumann, Vice-Chairman

Jorge Born, Director

James S. Cohen, Director

Julián Díaz González, Director and CEO
George Koutsolioutsos, Director 3

Joaquin Moya-Angeler Cabrera, Director

982.2 

4,291.3

21.9

2,059.3 

284.5 

1,608.4

- 

257.1

463.6
30.9 2

- 

92.6 

200.0 

- 

Total Board of Directors

9,247.6 

1,044.2 

MEMBERS OF THE GROUP EXECUTIVE COMMITTEE

Julián Díaz González, CEO

Andreas Schneiter, CFO

José Antonio Gea, GCOO

Luis Marin, CCO
Xavier Rossinyol, COO Region EMEA & Asia 4
José C. Rosa, COO America II 5

Joseph DiDomizio, COO United States & Canada

Total Group Executive Committee

284.5 

92.6   

6.1

4.1

1.5

n/a

n/a

 –  

296.2 

-

-

-

n/a

n/a

 –  

92.6 

2.38 % 

9.13 % 

0.10 % 

3.96 % 

0.72 % 

3.47 %

0.00 % 

19.77 % 

0.72 % 

0.01 %

0.01 %

0.00 %

n/a

n/a

 0.00 %  

 0.73 % 

 743.0 

 3,708.8 

 - 

 2,089.0 

 286.9 

1,536.1 

6.0 

 164.4 

 468.2 
 30.9 2 

 93.4 

 43.8 

272.3 

 - 

 2.53 % 

 11.63 % 

 0.09 % 

 6.08 % 

 0.92 % 

5.04 %

 0.02 % 

 8,369.8 

 1,073.0 

 26.31 % 

286.9 

 43.8 

 0.92 % 

6.1

4.1

1.5

27.0
4.6 6

9.5 

 339.7 

-

-

-

-

-

- 

 43.8 

0.02 %

0.01 %

0.00 %

0.08 %

0.01 %

 0.03 % 

 1.07 % 

1   The detailed terms of the various financial instruments disclosed below are as disclosed to the SIX Swiss Exchange  

and published on July 9, 2015, for the year 2015 and on November 26, 2014, for the year 2014.

2   European Capped Calls on 30,940 shares of Dufry AG. The transaction is divided into 5 tranches of 6,188 shares each,  

which expire on 29.07.2019, 30.07.2019, 31.07.2019, 04.08.2019, and 05.08.2019, respectively. Each tranche is automatically exercised,  
and the differences are to be cash settled. The strike price for each option is CHF 160, and the cap is CHF 260 per option. 

3   Director as of April 29, 2014.
4   Member until March 31, 2015.
5   Member until October 31, 2015.
6   Includes 4.5 shares and 0.1 BDRs.

In addition to the above, the shareholders’ group con-
sisting of different legal entities controlled by Andrés 
Holzer  Neumann,  Juan  Carlos  Torres,  Julían  Díaz 
González,  James  S.  Cohen,  James  S.  Cohen  Family 
Dynasty Trust and Dimitrios Koutsolioutsos holds sale 
positions of 8.81 % through options (4,589,120 voting 
rights) as of December 31, 2015 (as of December  31, 
2014:  sale  positions  of  10.80 %  through  options 
(3,877,480 voting rights)). 

The detailed terms of these financial instruments are as 
disclosed to the SIX Swiss Exchange and published on 
July 9, 2015 (for sale position as of December 31, 2014: 
publication of disclosure notice on November 26, 2014). 

Disclosure  notices  are  available  on  the  SIX  Swiss  
Exchange website:

https://www.six-exchange-regulation.com/en/home/
publications/significant-shareholders.html

244

4 Governance ReportDUFRY ANNUAL REPORT 2015245

4 Governance ReportDUFRY ANNUAL REPORT 2015INFORMATION 
FOR INVESTORS  
AND MEDIA

REGISTERED SHARES

Issuer 
Listing  
Type of security 
Ticker symbol  
ISIN-No.  
Swiss Security-No.     
Reuters  
Bloomberg  

Dufry AG
SIX Swiss Exchange 
Registered shares 

       DUFN 

CH0023405456 
2340545  
DUFN.S     
DUFN:SW

BRAZILIAN DEPOSITARY RECEIPTS (BDRS)

Issuer 
Listing 
Type of security 

Ticker symbol 
ISIN-No. 
Reuters 
Bloomberg 

Dufry AG
BM&FBOVESPA 
Brazilian Depositary 
Receipts (BDRs)
DAGB33 
BRDAGBBDR008 
DAGB33.SA 
DAGB33:BZ

KEY DATES IN 2016

March 16, 2016 

 Results Fiscal Year 2015,  
Publication of Annual Report
Annual General Meeting
Results First Three Months 2016
Results First Half Year 2016

April 28, 2016 
May 3, 2016 
July 29, 2016 
November 3, 2016  Results First Nine Months 2016

246

SENIOR NOTES

Issuer 
Listing 
Type of security 
Size of issue 
Interest rate  
Maturity  
ISIN-No.  

Bloomberg  

Dufry Finance SCA
ISE Irish Stock Exchange
Senior Notes 
USD 500 million 
5.5 % p.a., paid semi-annually

       October 15, 2020 

USL2660RAA25 (Serie REG S)
US26433UAA34 (Serie 144A) 
DUFSCA 

Issuer 
Listing 
Type of security 
Size of issue 
Interest rate  
Maturity  
ISIN-No.  

Bloomberg  

Dufry Finance SCA
ISE Irish Stock Exchange
Senior Notes 
EUR 500 million 
4.5 % p.a., paid semi-annually

       July 15, 2022 

XS1087753353 (Serie REG S)
XS1087754245 (Serie 144A)     
DUFSCA

Issuer 
Listing 
Type of security 
Size of issue 
Interest rate  
Maturity  
ISIN-No.  

Bloomberg  

Dufry Finance SCA
ISE Irish Stock Exchange
Senior Notes 
EUR 700 million 
4.5 % p.a., paid semi-annually

       August 1, 2023 

XS1266592457 (Serie REG S)
XS1266592705 (Serie 144A)     
DUFSCA

4 Governance ReportDUFRY ANNUAL REPORT 2015 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
ADDRESS
CORPORATE 
HEADQUARTERS

INVESTOR AND MEDIA CONTACTS

Renzo Radice
Global Head Investor Relations 
and Corporate Communications
Phone + 41 61 266 44 19
renzo.radice@dufry.com

DUFRY AG
Brunngässlein 12
P.O. Box
4010 Basel
Switzerland

Phone +41 61 266 44 44

INVESTOR RELATIONS

Sara Lizi
Head Investor Relations
Phone + 55 21 21 57 99 01
sara.lizi@br.dufry.com

Rafael Duarte
Investor Relations
Phone + 41 61 266 45 77
rafael.duarte@dufry.com

CORPORATE COMMUNICATIONS

Renzo Radice
Global Head Corporate Communications
Phone + 41 61 266 44 19
renzo.radice@dufry.com

Mario Rolla
Corporate Communications Brazil
Phone + 55 21 21 57 96 11
mario.rolla@br.dufry.com

DUFRY.COM

Company’s website:

Latest news:

Articles of incorporation: 

Financial reports:

247

4 Governance ReportDUFRY ANNUAL REPORT 2015This Annual Report contains certain forward-looking statements, which can be identified by terms like “believe”, “assume”, “expect” or 
similar expressions, or implied discussions regarding potential new projects or potential future revenues, or discussions of strategy,  
plans or intentions. Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause 
actual results to be materially different from any future results, performance or achievements expressed or implied by such statements. 
All forward-looking statements are based only on data available to  Dufry at the time of preparation of this Annual Report.  Dufry does  
not undertake any obligation to update any forward-looking statements contained in this Annual Report as a result of new information, 
future events or otherwise.

Publisher  Dufry AG, Basel
Concept, Production Tolxdorff & Eicher Consulting, Horgen
Design MetaDesign, Zurich
Production, Print Neidhart + Schön AG, Zurich

©  Dufry AG 2016

 
Let’s build the future of  
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