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Equiniti Group Plc

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FY2012 Annual Report · Equiniti Group Plc
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GROUP

ANNUAL REPORT 
2012

Equiniti Group Limited
Registered Number: 07090427

equiniti.com

Contents

Foreword 

Welcome to Equiniti 

2012 highlights 

Key Performance Indicators 

Chief Executive’s Statement 

A clear direction 

Acquisitions and developments 

A business model for growth 

Overview of the market 

Operational focus 

Our people 

Corporate responsibility 

Outlook for 2013 

Board of directors 

Advent International 

Directors’ report 

Auditors’ report 

Page

3

4

6

7

8

10

12

14

15

16

20

22

26

28

30

31

38

Financial statements 

39-88

We strive for 
excellence in 
everything 
we do

Kevin Beeston

Chairman 

CHAIRMAN’S FOREWORD

The Equiniti Group Limited (Equiniti) produced 
an excellent performance in 2012, delivering 
profitable growth and extending its capabilities.

Equiniti, led by Chief Executive Wayne Story, grew its turnover by 10.1% to £266.5m and 
increased EBITDA before exceptionals by 7.7% to £81.1m. The Group is a leading Business 
Process Services (BPS) provider, focused on delivering complex administration, payment 
solutions and service excellence to its strong and diverse client base. 

Three strategic investments were made during the year that extend Equiniti’s core capabilities 
and leadership position in key markets.  Selected as the private sector partner to pensions 
administrator MyCSP, Equiniti has taken a 40% stake in the first Mutual Joint Venture to be 
launched by the Government. It will work with MyCSP to develop innovative new ways of 
working with the public sector, deliver efficiencies and seek access to wider commercial 
opportunities. The Group also acquired Prism Cosec, extending its company secretarial 
offering, and peterevans, the leading technology provider for financial services businesses.

As part of its strategy to develop a compelling BPS offering, the Group agreed to sell the 
Xafinity pensions consulting business and move to a single integrated brand in 2013. Equiniti 
continues to drive synergies across its businesses, supporting service innovation and cost 
effectiveness. The average number of service lines taken up by its clients has increased 
strongly and the business has delivered £97.2m total contract value in new sales and renewals 
during the year. Its contracts are now typically for five or more years, resulting in a high level 
of recurring revenue.

During the year Equiniti restructured the sales teams to increase the focus given to key 
accounts ensuring they can benefit from the full suite of products and services the group 
can provide.  Equiniti has also established a team focused on the increasing number of BPS 
opportunities coming to the market from both the private and public sectors.  This is a 
significant change in emphasis with a resulting investment to support the strategy which is 
expected to yield results in the latter part of 2013.

This is a business which is fully committed to delivering exceptional services to its clients and 
their customers. I would like to thank all our people for the great job they continue to do and 
the exceptional service they deliver to and on behalf of our clients. As we look ahead the 
Group remains well positioned to continue to deliver profitable growth in 2013 and beyond.

Kevin Beeston
Chairman

2  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  3

FOREWORDWELCOME TO EQUINITI

23 

locations 

2,737 

colleagues 

£266 m 

.5

turnover 

Each year we manage 

2.6m 

enquiries

10.1% 

YoY revenue 
growth

£400m 

contracted 
revenue

88m 

documents 

 £72bn 

payments

Every superhero
needs a great sidekick

Equiniti is a business services partner to the best 
known brands and public services in the UK. 

We are chosen by around 

1,600 

organisations 

Our mission is simple – we’re here 
to help our clients be extraordinary. 
As trusted sidekick to the UK’s 
leading companies and public sector 
institutions, we know what it takes 
to be the best support team in the 
world.  

We excel at providing specialist 
support where administration 
complexity, payments processing 
or market regulation mean assured 
delivery is critical to our clients, 
to their employees and to their 
customers. That is why we put 
effectiveness, quality assurance and 
customer service excellence at the 
heart of everything we do.

Top 30 
clients

81%

PRIVATE 
SECTOR

19%

PUBLIC 
SECTOR

We support 

27% 

UK work-based pension 
schemes members

We pay around  

 20% 

pensioners 
in the UK

We are the registrar for 

We provide shareplans for 

46% 

FTSE100 
companies

 27% 

FTSE100 
companies

We’re selected by 

10% 

NHS trusts for  
revalidations

4  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  5

WELCOME 
 
 
 
HIGHLIGHTS

KEY PERFORMANCE INDICATORS

10.1%

YoY  
revenue   
growth

We have delivered an excellent 
performance with 10.1% revenue 
growth to £266.5m. 

We continue to deliver high (98%) 
client renewal rates and new business 
wins across our core markets.

By effectively using capabilities 
from across the Group, we have 
successfully grown our cross-sales. 
We have increased the average 
number of service lines delivered 
to our larger clients*, rising to 12.5 
(from 9.7 in 2011), resulting in 10% 
CAGR for this segment. We have a 
healthy sales pipeline at Group and 
operational level and continue to 
strengthen our Big Ticket team.

With substantial levels (up to 75%) of 
contracted income,  we start 2013 with 
£139m revenue already contracted.

* Clients spending £1m+ per year

We were selected as the private 
sector partner to pension 
administrator MyCSP - the first 
Mutual Joint Venture to be launched 
by the Government. As a result, we 
will be able develop innovative new 
ways of working with the public 
sector, delivering efficiencies through 
scale and access to wider commercial 
opportunities. 

BPS focus

As part of our strategy to build a 
focused BPS offering, we agreed to 
sell the Xafinity Consulting business. 
This enables us to concentrate on 
our core capabilities in complex 
administration and payment 
processing.  It also allows us the 
move to a single integrated Equiniti 
brand from 2013, further enhancing 
our cross-selling opportunity and 
leading market position.

+47.3% 

cashflow

We increased operating cashflow to 
£92.6m thanks to enhancements in 
the sales invoicing cycle and process 
improvements.

As a highly cash generative company,  
this has meant that we have been 
able to fund acquisitions during the 
year from our existing operations.

Revenue

+10.1%

EBITDA

Pre exceptional items

+7.7%

£266.5m

£81.1m

Operating  
Profit

+10.8%

£31.4m

Operating  
Cashflow

+47.3%

£92.6m

+4%

Capex Ratio

4.7%

Cash Conversion

+37%

114%

Client 
Satisfaction

+

91%+ Excellent or good service quality rating

Staff Retention

+2%

87%

†

3 new 

acquisitions

We invested in three acquisitions 
during the year. We acquired the 
leading financial services technology 
provider peterevans. We expanded 
Equiniti’s current company secretarial 
offering with the acquisition of Prism 
Cosec. We took a 40% share in 
MyCSP, the the first Mutual Joint 
Venture to be launched by the 
Government. 

† Excludes acquisitions by the Xafinity Consulting 
business, which was disposed of during the year

The Group made a loss for the year from continuing operations of £28.1m compared to £37.6m in 2011. The year on year reduction is 
mainly down to improved profit from operating activities as well as a significant decrease in finance costs.

All figures exclude Xafinity Consulting, disposed of during the year

6  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  7

2012 
 
CHIEF EXECUTIVE’S STATEMENT

The Equiniti Group achieved strong growth in 
2012 with total revenue up 10.1% to £266.5m 
and EBITDA before exceptionals up 7.7% to 
£81.1m.

“The outlook for  
Equiniti is very 
positive”

We have had a very positive year, 
resulting in strong sustainable revenue 
growth and the business coming 
together behind a common ambition to 
deliver a differentiated Business Process 
Services (BPS) proposition. It is a credit 
to all our colleagues across Equiniti 
who have together driven synergies, 
championed product innovation and 
responded to customer needs.

As part of our strategy to develop a 
focused BPS offering, we agreed to sell the 
Xafinity Consulting business in November 
2012 subject to FSA approval. The 
transaction completed on 21st February 
2013. Having considered the strategic 
alternatives, we believe that separating 
the Xafinity Consulting business now 
was the right course of action for both 
Xafinity Consulting and the wider Equiniti 
Group. We fully expect both businesses 
to continue to work in close partnership 
in key areas of mutual interest in the 
pensions market.

The sale of Xafinity Consulting enables us to move to a single 
integrated Equiniti brand from 2013, further enhancing our cross-
selling opportunity and leading market position. Therefore the 
figures quoted are for the continuing business. 

We have delivered an excellent performance with 10.1% 
revenue growth to £266.5m (£242.1m in 2011) and 7.7% EBITDA 
improvement to £81.1m before exceptionals (£75.3m in 2011).  
The success of our strategy means that this robust growth has 
been achieved against a background of continued low interest 
rates and subdued conditions in some of our core markets, such as 
Corporate Actions. 

New sales and renewals in the year came to £97.2m total contract 
value, with major highlights such as wins with Fresnillo, Imagination 
Technologies, Segro, Lloyds Banking Group, Citigroup, Prudential 
and the Armed Forces. Contract periods are now typically five or 
more years and contracted income accounts for around 75% of 
revenue in our main business lines. Our clients have also sought 
to benefit from broader Group propositions, with the average 
number of service lines delivered to our larger clients rising to 12.5 
(from 9.7 in 2011), resulting in 10% CAGR for this segment. We 
have a healthy sales pipeline at Group and operational level. We 
continue to strengthen our Big Ticket, bid and sales teams as we 
seek further growth opportunities from our BPS activities.

At operational level, Pension Solutions delivered 31% EBITDA 
growth to £24.6m before exceptionals and 17% revenue increase 
to £130m.  The Hazell Carr operation performed particularly 
strongly in response to increased market demand in specialist 
complaints handling. Our Shareholders Solutions operation 
maintained a strong overall performance with notable business 
wins in the FTSE100 and FTSE250 markets, despite subdued 
market conditions. This resulted in a 4% increase in revenue 
to £115.8m  and 4% increase in EBITDA to £54.6m before 
exceptionals. The Commercial Solutions operation, which achieved 
a 6% revenue growth to £20.7m and an EBITDA decrease before 
exceptional items to £4.7m, integrated our IT services operation 
to create a scale IT and BPS platform with leading on-shore, near-
shore and far-shore capabilities. We delivered a further £4m of 
cost improvements across the Group from operational integration 
and achieved increased cash conversion to 114% (2011: 83%) 
largely from enhancements in the sales invoicing cycle.

We made three strategic acquisitions and investments during 
the period that fit our core growth strategy and extend our 
capabilities. As the private sector partner to pension administrator 
MyCSP - the first Mutual Joint Venture to be launched by the 
Government - we will be able to develop innovative ways of 
working with the public sector, delivering efficiencies through scale 
and access to wider commercial opportunities. 

We acquired peterevans, the leading technology provider for 
financial services firms. We had worked with peterevans for 
a number of years and had always been impressed by their 
cutting-edge technology offering. The acquisition will allow us 
to collaboratively enhance the existing offering and create an 
extended range of services in this important market. We also 
expanded Equiniti’s current company secretarial offering with the 
acquisition of Prism Cosec, who work with UK and international 
companies to establish and maintain excellent standards of 
corporate governance.

Building on a strong heritage of supporting the UK’s best known 
brands and public services, we have laid down the foundations to 
accelerate growth and develop our business as a leading Business 
Process Services provider.  Equiniti is a highly cash generative 
business with a high proportion of recurring income and long term 
contracts. We have an expanding pipeline of opportunities and a 
broadening service offer targeting growth markets. 

The outlook for 2013 is positive. We anticipate increased market 
opportunities for our specialist business processing services in 
both the public and private sectors. We continue to invest both 
in our business and our people to drive sales growth and service 
improvements.

Wayne Story
Chief Executive Officer

8  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  9

A CLEAR DIRECTION

Equiniti specialises in providing complex administration and 
payments processing solutions, with expertise in delivering the 
service quality demanded by regulated markets.

With continued market pressure to find efficiencies, companies are increasingly looking for 
more effective solutions to non-core-processes. Legislative changes are further increasing 
the administrative burdens and complexity of most organisations, particularly in the 
pensions, banking and financial services sectors. 

The Government continues to drive reform in many areas of public spending, with an 
increasing emphasis on more flexible delivery models. Outsourcing, joint ventures and 
shared service delivery provide opportunities to drive increased value for UK citizens and 
improve service levels. 

Our established expertise in these critical areas and the scale of our capabilities put us in 
a strong position to respond to these market opportunities during 2013. We will move 
towards a single integrated brand and continue to invest in our Big Ticket sales team, 
targeting key outsourcing markets where we have a strong heritage including banking and 
financial services, the health sector and central government.  We continue to extend the 
range of services we provide to our substantial client base and have successfully increased 
the the average number of service lines delivered to top tier clients* to 12.5 (from 9.7 in 
2011), resulting in 10% CAGR for this segment.

We also have a tight focus on cash conversion and on maintaining  the quality of our 
recurring contract revenues.

Every champion
needs a great  
pit crew

Empowering our 
partners through 
business process 
outsourcing 
solutions

As every champion knows, having 
the right pit strategy can mean the 
difference between first and second 
place. 

That’s where we come in. With 
our world-class support team in 
tow, our clients are free to focus 
on the finishing line while we take 
care of the details. It’s what we 
do for around 1,600 of the UK’s 
leading businesses and public sector 
institutions. Whether it’s refining 
an existing service infrastructure 
or designing bespoke technology 
solutions, our business process 
outsourcing services help keep our 
clients on track and front of the 
pack.

* Clients spending £1m+ per year

10  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  11

DIRECTIONWe continuously enhance 
our capabilities through 
acquisitions and product 
development. 

ACQUISITIONS AND DEVELOPMENTS

MyCSP mutual joint venture

Prism Cosec

MyCSP, the first mutual joint venture business created from a 
central government service, was launched by Francis Maude, 
Minister for the Cabinet Office. Equiniti Group’s Paymaster 
business was selected as the private sector partner taking a 40% 
stake. Former Cabinet Minister, Lord Hutton of Furness, was 
appointed as the first Chairman of MyCSP Ltd. The innovative 
Mutual Joint Venture model gives employees a 25% ownership 
stake, representation at board level and a share in profits. The 
new enterprise administers pensions for the 1.5million members 
of the Civil Service scheme. The Government retains a 35% stake 
so taxpayers benefit as the business grows in value. Working in 
partnership with MyCSP, we will be able develop innovative new 
ways of working with the public sector, delivering efficiencies 
through scale and access to wider commercial opportunities. 
Since its launch in April 2012, MyCSP has secured 12 new contract 
wins.

peterevans

The Equiniti Group acquired the leading technology provider for 
financial services firms, peterevans. As part of the Group, the 
business will be able to further develop its cutting-edge technology 
offering in order to create an extended range of services to both 
current and prospective clients looking to outsource their services. 
Clearly focused on the securities and investment market, peterevans 
extends Equiniti’s platform and offering in the financial services 
market.

The acquisition of Prism Cosec – a respected corporate governance 
and company secretarial services provider - will expand Equiniti’s 
current company secretarial offering complementing that 
provided by Equiniti David Venus.  Prism Cosec works with UK 
and international companies to establish and maintain excellent 
standards of corporate governance and have significant expertise 
and experience working with international companies, particularly 
those looking to list in the UK.

Auto-enrolment 

October 2012 saw the introduction of major pension reforms in 
the UK.  To enable employers to overcome the processing and 
communication challenges of Auto Enrolment, fully comply with 
legislation and do so in an efficient and cost effective way, we 
introduced CompendiaAE. Based on the award-winning Compendia 
pensions administration platform and utilising its system independent 
web self service tools, CompendiaAE simplifies the administration and 
reduces the costs involved with auto-enrolment.

This robust and intelligent platform can interface with an employer’s 
HR and payroll systems to interrogate the databases for the whole 
workforce and automatically enrol, at outset and ongoing, all eligible 
jobholders into the employer’s Qualifying Scheme(s) or NEST.

Paymaster International Payments

Paymaster International Payments is an alliance between Equiniti, 
one of the largest global banks and TransGlobal Payment Solutions 
for the provision of the online payment platform PayFac. 

It is a best in class international payments service and a high quality 
foreign exchange service that has smarter work processes, delivers 
in the local currency and guarantees accurate payments.

Consolidated technology platform  

In 2012, we consolidated the strength of our Belfast-based ICS 
business with Equiniti’s IT services unit, a leading provider of large 
scale complex systems. The enlarged offering provides our clients 
with innovative first class on-shore, near-shore and off-shore 
technology solutions. 

.

Acquisitions by the Xafinity Consulting business are not 
included as this business was disposed of during the year

We have a strong 
pipeline of potential 
acquisitions

12  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  13

Our recurring 
revenues allow us 
to invest in further 
service improvements, 
acquisitions and new 
products.  We maintain 
a leading share in our 
core markets and look 
to further grow our BPS 
services.

A BUSINESS MODEL FOR GROWTH

OVERVIEW OF THE MARKET

Market drivers and opportunities

Effective management of costs remains a strong focus for most 
organisations across the public and private sectors.

technologies to meet the increased 
challenges they face.  Our capabilities in 
the pensions market span software and 
administration services, establishing the 
Group in a unique position to continue to 
succeed and innovate in this sector.

As the private sector partner to the first 
Mutual Joint Venture to be launched by 
the Government - MyCSP - we are well 
placed to develop innovative new ways of 
working with the public sector, delivering 
efficiencies through scale and access to 
wider commercial opportunities. 

The market’s appetite for corporate 
actions has remained relatively subdued. 
While the low level of activity in this 
market is expected to continue, our 
recurring contracted revenues underpin 
our Shareholder Solutions operations 
and have allowed us to invest in further 
service improvements, acquisitions and new 
products. We maintain a leading share in 
the FTSE100 and look to grow our service 
range within the small cap sector.

In order to deliver both cost savings 
and continued service improvements, 
organisations are focusing ever more on the 
longer term commercial fit of outsourcing 
partners, where market knowledge and 
operational synergies can play to a more 
successful outcome. 

Equiniti has an unrivalled heritage in the 
large corporate, banking, financial services 
and public services sectors, delivering 
complex financial administration and 
business services in regulated markets. We 
have seen increased activity in our broader 
outsourcing activities and are well placed 
to respond to the needs of organisations 
in these key markets. Developments in the 
financial services sector, such as the widely 
publicised PPI issues, have driven demand 
for our specialist complaints management 
solutions. 

Legislative changes and reforms in the 
pensions market, including auto-enrolment, 
continue to place additional pressures 
on organisations. Being able to adapt 
quickly and cost effectively to these 
changes is critical to our clients. As a result 
of this increased complexity, demand 
for outsourced services in this field is 
anticipated to grow over the coming years.  

We have worked closely with our clients to 
develop existing approaches and implement 
a range of innovative new services and 

We have a robust 
business model focused 
on unlocking growth 
potential for the Group. 

Big Ticket

Our Big Ticket function leads major contract bids, Group wide sales initiatives and taking 
new services to market. By drawing on our broad capabilities, we have the flexibility and 
scope to spearhead growth from cross sales, new markets and new services. 

Market facing teams

The business is structured into three market-focused sales teams each with in-depth 
expertise in their sectors, ensuring we maintain the leadership in our core markets:  
Shareholder Solutions, Pension Solutions and Commercial Solutions. 

Client framework

Our 1,600 clients are held within the Group’s Key Account framework. This provides a 
comprehensive platform to cultivate deeper commercial relationships across our clients’ 
large and often complex organisations, facilitating opportunity identification and closer 
partnership working.

Shared centres of excellence

For maximum effectiveness and efficiency, all our critical platforms and support functions 
are delivered through Shared Service Centres.  This ensures each function has the scale 
and depth of expertise to deliver market-leading service excellence to our clients across 
the sectors in which we operate. 

14  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  15

OPERATIONAL FOCUS

PENSION SOLUTIONS

SHAREHOLDER SOLUTIONS

1,009* 

colleagues 

Our Pension Solutions operation is one of the UK’s leading 
specialist providers of pension administration and payments 
expertise.  

Our Shareholder Solutions operation is a strategic partner to 
leading businesses, delivering complete commercial solutions 
in share registration, employee benefits and investment 
services.

1,318* 

colleagues 

£130m 

revenue 

+17%

£24.6m 

EBITDA 

+31%

27% 

work-based 
schemes 
members 
supported 

£13bn 

payments 

We have extended our capabilities with 
the acquisition of peterevans, the leading 
technology provider for financial services 
firms. This will enable us to collaboratively 
enhance the existing offering and create an 
extended range of services in this important 
market. We also expanded our company 
secretarial offering with the acquisition 
of Prism Cosec, who work with UK and 
international companies to establish and 
maintain excellent standards of corporate 
governance.

Committed to service excellence, we 
achieved CCA accreditation for the third 
year running and improved scores in all 
categories of the Capital Analytics Registrars 
benchmarking survey. We also won the Best 
Shareholder Services category at the Shares 
Awards and Most Innovative Technology 
for our ESP Portal at the Financial Services 
Awards.

Our Pension Solutions operation delivered 
an excellent 31% EBITDA pre exceptional 
items growth to £24.6m (2011: £18.8m), 
with the Hazell Carr operation performing 
exceptionally strongly as a result of their 
ability to respond to market requirements 
for specialist complaints handling, 
reaching a milestone of 1,000 contractor 
placements. Sales revenue rose 17% to 
£130.0m (2011: £111.2m).

As part of our strategy to develop a 
focused BPS offering, we agreed to sell 
the Xafinity Consulting business. We 
believe that separating the business now 
is the right course of action for both 
Xafinity Consulting and the wider Equiniti 
Group. We fully expect both businesses 
to continue to work in close partnership 
in key areas of mutual interest in the 
pensions market.

We have also integrated our pension 
software operation, Equiniti Claybrook,  
into the Pension Solutions business to 
enable greater operational synergies to be 
achieved.

We will now move to a single integrated 
Equiniti brand from 2013, further 
enhancing our cross-selling opportunity 
and leading market position.

We pay around  

 20% 

pensioners 
in the UK

Equiniti Paymaster won the first 
mutual joint venture out of UK Central 
Government - MyCSP, and we have 
already helped them make a difference 
to their business in terms of operations, 
infrastructure, brand and IT. 

Together we provide pensions software, 
outsourced administration and payment 
services to 7.3 million scheme members. 
This represents 27% of occupational 
pension scheme members in the UK. We 
pay over £13 billion to 2.3m pensioners 
and annuitants in over 180 countries each 
year.

By effectively using capabilities from across 
the Group, we have successfully grown 
our Key Accounts including Lloyds Banking 
Group, Citigroup and Prudential. We 
have also ensured our relationship with 
the Armed Forces has been secured for 
at least a further seven years as well as 
maintaining our record of winning Pension 
Awards over the last decade, with two 
awards for our Compendia software in 
2012. 

The Shareholder Solutions operation 
maintained a strong overall sales 
performance with £115.8m revenue 
(2011: £111.4m) with a 4% EBITDA pre 
exceptional items increase to £54.6m in 2012 
(2011:£52.3m) despite continued depressed 
conditions, low levels of Corporate Actions 
and prolonged low interest rates.

The Investment Services business 
performed exceptionally well during the 
period, achieving 46% EBITDA growth to 
£12.7m (2011: £8.7m) from increased share 
dealing activity. Our Employee Benefits 
and Shareplan business also delivered 5% 
EBITDA growth to £17.7m. It has seen a high 
take up of our Employee Benefits Portal 
by over 100 major corporate clients. This 
unique portal allows employees to manage 
their shareholdings and benefits through one 
online solution. 

The business, which is the leading provider 
to FTSE100 and FTSE250 companies, is 
highly cash generative with substantial levels 
(73%) of contracted income.  We continue 
to deliver high (95%) client renewal rates 
and new business wins including Fresnillo, 
Imagination Technologies and Segro. Our 
contract periods are typically for five or 
more years.

8,000 

daily trades 

* number of colleagues as at December 2012.

* number of colleagues as at December 2012.

£115.8m 

revenue 

+4%

£54.6m 

EBITDA 

+4%

46% 

FTSE100 

18m 

accounts 

£23bn 

dividends 

16  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  17

OPERATIONALOPERATIONAL FOCUS (CONTINUED)

410* 

colleagues 

£20.7m 

revenue 

+6%

£4.7m 

EBITDA 

-4%

COMMERCIAL SOLUTIONS

Our Commercial Solutions operation is focused on developing 
the wider BPS market and is underpinned by a range of IT 
services and software solutions.

We handle  
2.6 million calls  
each year

In the Commercial Solutions operation, 
the core areas of IT services and payroll 
achieved 6% growth over last year. 
Overall the business delivered £20.7m 
revenue (2011: £19.5m) and 4% EBITDA 
pre exceptional items decrease to £4.7m 
(2011: £4.9m). Amongst the successes 
were Barnett Enfield and Haringey and 
North Middlesex Hospital NHS Trusts 
for payroll services and a major IT 
development contract for Central Bank 
of Ireland. Equiniti 360 Clinical recorded 
an impressive 35 new contract wins for 
its recently launched doctor revalidation 
software system. 

The second half of 2012 also saw the 
merging of Group IT with the IT services 
business of Equiniti ICS to form a new 
£35m IT business. Providing services 
to the Group as well as the public and 
private sectors, the new entity is now well 
positioned to take advantage of the rapidly 
growing market for outsourced IT services. 

We have been selected by 

10% 

NHS trusts to provide  
doctor revalidations

on-shore 
near-shore 
off-shore

33m 

documents 
processed 

* number of colleagues as at December 2012.

18  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  19

OUR PEOPLE

Our people are at the heart of the quality of service and market 
innovations we deliver. 

Our people are central to our success. We share a common ambition 
and values across the Group and we continue to invest in training and 
personal development at all levels, underpinning our focus on delivering 
excellent customer service and driving growth.

Through our acquisition programme, we were joined by new colleagues 
in centres across the UK. These teams have been welcomed into our 
existing operations, enhancing our expertise in key areas like software 
development and executive share programmes.

With market leading skill sets in HR software, employee benefits 
and pensions, we ensure that the reward proposition available to 
our people is best in class. We offer an engaging flexible benefits 
programme and have aligned our reward mechanism to our business 
goals. 

2,737 

colleagues 

23 

locations 

87% 

staff 
retention 

Trust

Excellence

Client focus

Belief

People

We act with integrity and 

openness in our dealings 

with others

OUR  
VALUES

We work hard to get it right 

first time and keep our 

promises and commitments 

to others

We add value and build 

We have passion and belief 

true partnerships

in what we do and who we 

are

We are positive, 

enthusiastic and 

supportive of one another

20  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  21

CORPORATE RESPONSIBILITY

The Equiniti Group is committed to being a 
responsible company and supportive of the 
communities in which it operates.

Corporate Responsibility is about how we align our behaviour 
with the expectations and needs of our stakeholders - not 
just customers and investors, but also employees, suppliers, 
communities, regulators, special interest groups and society as 
a whole.

We are 
committed 
to continual 
improvement

Environment

Equiniti Group recognises the importance of protecting the 
environment and the impact of commerce on environmental 
issues. It is an area which requires a sustainable and proactive 
strategy to ensure we protect the environment for future 
generations and we are committed to continual improvement 
in energy efficiency and avoidance of waste.

Equiniti Group continually assesses its premises needs and 
these have been optimised by a series of measures, including 
space planning, upgrading to more efficient plant where 
required, continual review of run-times as part of our drive 
to reduce energy consumption, installation of energy saving 
control systems and a comprehensive planned maintenance 
programme on all of our plant and machinery. Space planning 
has enabled us to maximise the use of buildings across the 
portfolio and has led to significantly reduced square footage 
and co-location of operations, where possible and appropriate. 
We are registered as a Group with the Carbon Reduction 
Commitment and have featured strongly in the published 
league tables for the first two years of that initiative.

 In 2012 we attained the Carbon Trust Standard across our 
entire Group portfolio, a significant endorsement of our 
carbon management programme.

A considerable amount of capital has been allocated to projects 
in our Property and IT teams to enable carbon reduction 
measures to be implemented. Examples of this include the 
installation of voltage optimization equipment and smart 
metering in key buildings, helping to both reduce consumption 
and increase visibility of data, to enable us to make further in-
roads to reducing our carbon footprint. Ongoing and continual 
reviews - and subsequent implementation programmes - of 
our IT hardware have led to a significant reduction in power 
consumption across the Group.

Equiniti Group uses state of the art printers which duplex 
print and use environmentally friendly paper and toner. This 
has halved the quantity of paper used and further reduced our 
environmental impact. We recycle all toner cartridges. We also 
run a recycling programme and have implemented a policy of 
removing waste bins at each desk and installing recycling bins 
in our premises, helping to ensure that our people sort and 
recycle right across the business. Through the use of modern 
video conferencing technology, we have reduced the number of 
business miles travelled and thereby also reduced our carbon 
footprint.

22  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  23

CORPORATE RESPONSIBILITY (CONTINUED)

Training and Development 

Charity and Communities

Training and development is an ongoing part of daily life in many 
of our offices and operations.  There is significant commitment 
to people learning with access online to a range of training 
modules designed to support our values and behaviours across 
the Group.  Allied to this are our own Training Academies 
across the business, which focus on enhancing technical skills, 
competencies and knowledge, which are specific to our 
business. 

Over the last year we have also invested in a variety of 
development programmes that have enabled people to grow, 
learn new skills and improve business performance. For 
example, more than 600 people have participated in external 
courses, covering topics from Project Management to how to 
build their personal confidence, credibility and charisma. A new 
initiative introduced in 2012 was Whole-Brain Thinking profiling.  
This tool helps understand how individuals prefer to think and 
work, and has been significant in helping support Organisational 
Development and Change initatives across the organisation 
in 2012.  To date over 200 people have participated in this 
assessment programme including our Leadership Team and 
50 top managers. This has enabled our people to gain a better 
understanding of their own and other’s thinking styles and to 
use this knowledge to enhance the impact and value of their  
interactions and communication with others across the Group.

We have a history of fundraising for good causes.  Our people 
care passionately about helping others and throughout the year 
raise money both individually and through the efforts of our 
Charity Committees. 

During 2012 we continued to work with our national charity 
partner, ABF The Soldiers’ Charity.  This was the second year 
of our partnership with The Soldiers’ Charity and throughout 
the year we raised both funds and awareness for the charity 
through charity days, events such as quiz nights and car boot 
sales, and providing teams of people to support with events 
such as the London Marathon and The Ideal Home Exhibition.  
ABF The Soldiers’ Charity supports service men and women 
who are in need with individual grants and support packages.  
They have more demand than ever for their services with 
continued military action overseas. They also provide support 
to other associated charities who provide different levels of 
support than that available through The Soldiers’ Charity. With 
our history of working with the MoD this is a great choice of 
charity for the business and one which is well supported in 
many of our offices.  Over the course of our partnership we 
have raised over £25,000 for the charity and have committed 
to continuing our support through 2013.

We also support Red Nose Day in March each year, and the 
Children in Need appeal day in November.  Most of our offices 
and locations are involved for these two great causes and in 
2012 we raised over £25,000 between the two days alone.

As well as supporting national charity partnerships, we have a 
local approach to charity support with most of our local offices 
nominating a local charity partner each year.  These charities 
are often personal to our people and fund raising for these is a 
regular part of local office life. 

Efforts from staff including internal events including cake sales, 
raffles, competitions, sponsored sporting events and dress 
down days saw our UK-based offices raise over £20,000 for 

Our people raised  

£45,000 

for local and national good causes 

their local charities in 2012, in addition to the 
support for our National Charity Partner and  
the two Charity days outlined above.

We are active in supporting local community 
projects and initiatives, including supporting a 
number of local schools. We are committed to 
working with young people to engage in business 
principles and functional expertise, with a focus of 
developing and investing in young talent, such as 
Young Enterprise.  In 2012 we strengthened our 
links with a local High School by providing one day 
insight sessions for GCSE business students, as well 
as a week long work experience for one business 
student. Our people visit careers fairs and events 
at a local college to raise awareness of future 
career options as well as of the Equiniti Group.  
In 2012 we ran our first formal Apprenticeship 
programme with apprentices joining the 
Group mainly in IT roles.  We will continue this 
programme in 2013.

24  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  25

 
OUTLOOK FOR 2013

The Equiniti Group is highly cash generative and is in a strong 
position to deliver continued profitable growth into 2013 and 
beyond.

The outlook for 2013 is very positive. 

Our core businesses have robust levels of recurring contracted income, allowing us to 
invest in new service developments and growing our capability.  £139m revenue is already 
contracted for 2013.

We anticipate increased market opportunities for our specialist business processing 
services in both the public and private sectors. We continue to invest both in our business 
and in our people to support a strong focus on sales growth. In particular, our growing 
business process services and IT capability allows us to focus on selective opportunities 
in the growing private and public sector outsourcing markets. Our successes in this 
area include being selected as the private sector partner to MyCSP, the first mutual 
joint venture launched in May 2012. This puts us in an ideal position to support further 
opportunities in the public sector and the broader BPS market. With 1,600 clients and 
a high retention rate, we pride ourselves on the relationship we have with our existing 
customers. We will continue to work closely with our client base to enhance our offering 
and service excellence.

We will move to a single integrated Equiniti brand from 2013, further enhancing our cross-
selling opportunity and leading market position.

Tight control on costs remains a priority for the Group. Our drive to integrate our 
operations effectively will ensure we maximise the benefits for our clients and for the 
business.

26  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  27

BOARD OF DIRECTORS

The board comprises two executive and five non-executive directors

NON-EXECUTIVE DIRECTORS

EXECUTIVE DIRECTORS

Wayne Story

Martyn Hindley

Chief Executive Officer 

Chief Financial Officer

Wayne joined the Equiniti Enterprises 
Group in 2008 as the UK Managing 
Director responsible for all operations and 
for overseeing the business entering the 
BPO market. Wayne was appointed the 
CEO of the Equiniti Group in January 2010.

Wayne has a track record of growing 
businesses and significant experience in 
the BPO market including a successful spell 
as Managing Director of the HR business 
at Capita, growing revenue and achieving 
triple digit growth. Wayne has also held 
senior roles at TSB Group, PPP Healthcare, 
PA Consulting Group and CSG. Wayne 
is also an Associate of the Chartered 
Institute of Banking.

Martyn Hindley is the Chief Financial 
Officer of the Equiniti Group, a role he 
was appointed to in December 2012.

He joined the Equiniti Group from Emap 
where he held the position of CFO. Emap 
is a private equity owned international 
business to business media group. His 
sector experience also includes publishing, 
marketing, business support services, 
supply chain and logistics. 

Prior to this Martyn held senior positions 
with PwC, Blenheim Group PLC, and 
Northcliffe Media

In his previous roles, Martyn was involved 
in driving transformational change and 
leading complex transactions including 
M&A activity.

Kevin Beeston

Chairman

Kevin joined the Equiniti Board as Chairman 
in September 2011.  He was the Chairman 
of Serco Group plc from 2002 to 2010, 
having previously served as Serco Group’s 
Chief Executive and Finance Director. An 
accountant by training, Kevin joined Serco 
in 1985 and contributed to the company 
developing from a small UK technical services 
business to a leading FTSE100 international 
outsourcer.

Kevin holds a number of non-executive 
roles and is Chairman of UK developer and 
homebuilder Taylor Wimpey plc, Chairman 
of warranty services provider Domestic 
and General, Chairman of the independent 
provider of secure mental health services 
Partnerships in Care Limited.

From 2006-2009 Kevin chaired the 
CBI’s Public Services Strategy Board, 
which promotes the role of business in 
transforming UK public services, and he 
was also a Commissioner for the TUC’s 
Commission on Vulnerable Employment. 
Kevin is Chairman of the Nomination 
Committee, a member of the Remuneration 
and Audit Committees.

Sir Rodney Aldridge, OBE

Non-Executive Director

Sir Rod was the founder and Chairman of 
the Capita Group until his retirement in 
2006. During his tenure he led the group 
from its formation in 1984 within the 
Chartered Institute of Public Finance and 
Accountancy (CIPFA) to being a FTSE 100 
Company. Sir Rod was Chairman of the 
CBI’s Public Services Strategy Board from its 
inception in 2003 until 2006. Prior to Capita, 
Sir Rod worked in local government for ten 
years, where he qualified as a chartered 
public accountant.

He joined CIPFA in 1974, ultimately 
becoming its Technical Director. In 
2006, Sir Rod established the Aldridge 
Foundation to continue with his work on 
public service reform and to focus on his 
charitable activities involving educational 
underachievement and social exclusion.

Sir Rod is a Patron of the Prince’s Trust and 
Chair of ‘v’, a charity launched in May 2006 
which aims to inspire and engage over one 
million new youth volunteers. He is also 
Chairman of The Lowry, a theatre and arts 
venue in Salford and a member of the Lab 
Board at NESTA.  Sir Rod is a member of 
the Audit Committee.

Oliver Niedermaier, PhD

Non-Executive Director

Oliver is currently President and Chief 
Executive Officer of King Worldwide. 
Most recently, Oliver was Chief Executive 
Officer of Georgeson, a subsidiary of 
Computershare, a world-leading provider 
of strategic solutions to corporations and 
shareholder groups.

Oliver joined the Computershare group 
executive committee following its 2004 
acquisition of Pepper Technologies AG, an 
international CRM software and consultancy 
business which he founded in 1998.

He was responsible for corporate strategic 
development during an active period in 
Computershare’s international expansion. 
In 2007, Oliver co-founded with The 
Riverside Company, Sage Holdings – now 
DF King Worldwide. Oliver is also a non-
executive board member of the LMU 
Entrepreneurship Center at the University 
of Munich.

Oliver graduated from Ludwig Maxmilians 
University, Munich, with a Master’s in 
Business Administration. While teaching 
Strategic Management at the University of 
Munich, Oliver completed his coursework 

for a PhD and graduated Magna Cum 
Laude. Oliver was recently honoured by the 
World Economic Forum as a 2010 Young 
Global Leader.  Oliver is a member of the 
Nomination and Remuneration Committees.

Nick Rose

Non-Executive Director 
(Investor Representative)

Nick joined Advent in 2005 from Bain 
and Company where he worked in their 
private equity practice on both pre and 
post acquisition work. Nick’s sector focus 
at Advent is on business and financial 
services, with a particular emphasis on 
specialty finance, insurance, and outsourcing 
companies. During his time at Advent he 
has been involved in the sale of Financial 
Dynamics and, in addition to Equiniti, 
investments in Domestic and General, 
WorldPay and the Towergate Partnership 
plc. Nick is also an NED of the Towergate 
Partnership plc. He has an MA in philosophy, 
politics and economics from Oxford 
University. Nick is Chairman of the Audit 
Committee.

James Brocklebank

Non-Executive Director 
(Investor Representative)

James joined Advent in 1997, moving from 
the London office of investment bank Baring 
Brothers where he advised clients on various 
international mergers and acquisitions. 
James led or has participated in a number 
of Advent’s investments including Equiniti, 
WorldPay, Monext, Tertio Limited and 
MACH, and is head of Advent’s European 
business and financial services sector team. 
James has an MA in geography, specialising 
in economic and political geography, from 
Cambridge University. James is Chairman 
of the Remuneration Committee and is a 
member of the Nomination Committee. 
James is also NED of WorldPay.

28  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  29

ADVENT INTERNATIONAL

DIRECTORS’ REPORT 

Advent International is one of the world’s largest and longest 
established private equity groups, with over US$26 billion in 
cumulative capital raised. Since their founding in 1984, Advent 
International has made over 600 investments in 41 countries, 
achieved over 140 IPOs on major stock exchanges worldwide 
and established a network of advisory offices and affiliates, 
operating in over 20 countries.

James Brocklebank and Nick Rose are the Advent executives with oversight of the Equiniti 
Group and both serve as board directors.

The directors present their directors’ report and financial 
statements for the year ended 31 December 2012.

Principal activities

The Equiniti Group is a business services partner to leading businesses, delivering complete 
commercial solutions in share registration, employee benefits, investment services, pension and 
employee benefit consulting, pension administration, pension software systems, business software 
systems and business process outsourcing. 

The Equiniti Group manages the spectrum of business processes that are critical to organisations, 
from administrating share registers and corporate actions to managing employee payrolls, 
providing flexible benefit schemes, providing pension software systems and the related 
administration of the underlying process or running outsource functions. The scale of specialist 
capability across the Equiniti Group’s brands and our focus on quality mean that, when it really 
matters, the UK’s leading companies trust the Equiniti Group to deliver. The Equiniti Group is 
split into three operating solutions: Shareholder Solutions, Pension Solutions and Commercial 
Solutions. These business lines all provide a unique and bespoke service to clients and are aligned 
to the financial reporting and management structure of the Equiniti Group.

In November 2012 the Group agreed to sell the Xafinity Consulting business which delivers 
consultancy support across the complex spectrum of pension, actuarial, trustee and investment 
activities. The sale completed in February 2013. Following the sale of Xafinity Consulting a number 
of group subsidiaries changed their names as set out in note 15 of the consolidated financial 
statements.

At the core of the Equiniti Group’s business is an absolute focus on outstanding service; we put 
our clients at the centre of everything we do and our values are the driving force behind our 
commitment to providing a service which is world class, professional and adds value to our clients’ 
businesses through a range of commercial outsourcing solutions.

Equiniti Group Limited acts as a holding company.

30  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  31

DIRECTORS’ REPORT (CONT’D)

Business review 

The audited results for the year are set out from page 39 onward. The 
detailed overview of the market and operational focus is set out in pages 
15 to 19. Disclosures of principal risks and uncertainties affecting the 
business are set out in note 1. Subsequent to the balance sheet date, 
the Group disposed of the Xafinity Consulting business after a strategic 
review.

Key Performance Indicators 

Our key performance indicators (KPIs) are the core measures used 
by the group to assess its own performance and allow shareholders 
and other internal and external stakeholders to see how the group is 
performing. Our KPIs are regularly reviewed by the Executive Directors 
and Equiniti’s Board of Directors. 

Financial   

Total revenue 

EBITDA 
(before exceptional items)

Operating profit  

Operating cash flow  

Cash conversion   

Capital expenditure ratio 

Non-Financial 

Staff retention 

Client satisfaction  

£m 

£m 

£m 

£m 

% 

% 

% 

% 

2012 

2011

266.5 

242.1

81.1 

75.3 

31.4 

28.4

92.6 

62.9

114.2%   83.5%

4.7% 

4.5%

87.2% 

85.4%

91.0% 

91.0%

Financial KPIs
The Directors regard the financial KPIs of the business to be total 
revenue, EBITDA pre exceptional items, operating profit, operating cash 
flow, cash conversion and the capital expenditure ratio. 

Total revenue
Total revenue for the year was £266.5m. This has a high recurring 
component and less reliance on project based revenue.  

Earnings before interest, tax, depreciation, and 
amortisation (EBITDA) pre exceptional items
EBITDA pre exceptional items is a key earnings indicator due to its 
impact on financial covenants.  It reflects profit before finance costs, 
taxation, depreciation and amortisation and exceptional items. In 2012 
EBITDA pre exceptional items was £81.1m, an increase of £5.8m (7.7%) 
compared with the prior year (£75.3m). This represents a margin of 
30% which is consistent with the prior year’s margin. The directors are 
satisfied with this result due to the reasons mentioned in the business 
review.

Operating profit
Operating profit remains a key earnings indicator, reflecting profit 
before finance costs and taxation. In 2012 operating profit was £31.4m, 
an increase of £3.0m (11%) compared with the prior year (£28.4m). This 
represents a margin of 12%, comparable with the prior year’s margin.  
The directors consider this to be a positive result. 

Operating cash flow
Operating cash flow is a key earnings indicator, reflecting the cash 
generated from trading activities. In 2012 operating cash flow was 
£92.6m, an increase of £29.7m (47%) compared with the prior year 
(£62.9m). The directors consider that this highlights the Group’s ability to 
generate cash from each of its operating solutions. 

Cash conversion
Cash conversion relates to the amount of operating cash flow 
generated as a percentage of EBITDA pre exceptional items.  The result 
for this year continues to demonstrate the strength of the Group to 
generate cash.

Capital expenditure ratio
As part of the Group’s ongoing efforts to improve cash flow, capital 
expenditure is managed effectively.  Capital expenditure ratio consists 
of expenditure on tangible and intangible assets, as a percentage of 
revenue.

Non-financial KPIs
Performance against non-financial KPIs is reflected in the following: 

Staff retention 
Staff retention measures the number of staff who remained employed 
in the Group throughout the year as a percentage of total staff at the 
year end. The Directors believe this continues to reflect the high level of 
commitment from the Group’s employees.

Client satisfaction 
The KPIs reported for client satisfaction cover excellent or good service 
quality ratings from our clients. This KPI is consistent with 2011.  

Exceptional items 

Exceptional items of £11.8m (2011: £11.4m) include costs incurred in 
respect of the integration of the businesses to form the Equiniti Group, 
other restructuring and corporate development costs and a provision 
against exceptional irrecoverable costs incurred on a complex long term 
contract.

Capital expenditure 

Capital additions for the year amounted to £12.5m (2011: £12.7m), of 
which £12.5m was paid in cash (2011: £10.9m).  This comprised £3.1m 
(2011: £4.3m) of property, plant and equipment and £9.4m (2011: 
£8.4m) of software and other intangible assets. 

Finance costs

Group net finance costs were £66.9m (2011: £74.8m); of this a net 
interest cost of £31.9m (2011: £37.8m) was payable in cash. The 
remaining £35.0m (2011: £37.0m) is all non-cash charges and includes 
£18.4m (2011: £17.5m) of accrued bank and shareholder loan interest, 
£12.9m (2011: £12.0m) dividends accrued on preference shares and 
£3.7m (2011: £7.5m) amortisation of finance costs.

Loss for the year

The Group made a loss for the year from continuing operations of 
£28.1m compared to £37.6m in 2011. The year on year reduction is 
mainly down to improved profit from operating activities as well as a 
significant decrease in finance costs.

Cashflow

The Equiniti Group remains highly cash-generative. During the year 
to 31 December 2012 net cash inflow from operating activities was 
£92.6m (2011: £62.9m). Of this cash inflow from operating activities, 
£12.5m (2011: £10.9m) was reinvested into capital expenditure, £31.9m 
(2011: £37.8m) was utilised to meet the net cash interest and other 
financing costs of the Equiniti Group’s borrowings, business acquisitions 
of £10.6m (2011: £8.2m) and debt repayment of £15.0m (2011: £13.0m).  
Xafinity Consulting cash balances were reclassified as assets held for sale 
as at 31 December. This and the items mentioned above resulted in a 
net increase in cash and cash equivalents of £22.6m (2011: decrease of 
£7.6m) over the year. 

Bank borrowings and financial 
covenants 

At the end of December 2012, net bank debt was £643.1m (2011: 
£641.1m) and shares classified as debt was £174.9m (2011: £162.0m).

The Equiniti Group’s bank borrowings are available under senior 
interest paying and payment in kind (“PIK”) facilities and reside in Equiniti 
X2 Inv Limited and Equiniti Enterprises Limited (which mirror the two 
banking groups). The Equiniti Enterprises senior loans mature between 
2015 and 2017 whilst the PIK facility matures at the end of 2017, and the 
Equiniti X2 Inv Group senior loans mature in 2017. Both of these lending 
facilities require the Equiniti Group to comply with certain financial 
covenants, which are applied to each  banking group independently. 
The covenants include annual controls on capital expenditure and the 
maintenance of certain minimum ratios of earnings before interest, 
taxes, depreciation and amortisation on both net interest payable and 
net debt. In addition, there is a requirement that the net operating 
cash flows generated are not less than the Equiniti Group’s cash cost of 
funding the bank debt. The facilities are secured by fixed and floating 
charges over Group assets. Further detail on the Equiniti Group’s 
borrowing is set out in note 22 of the consolidated financial statements. 

The Group complied with its covenants in respect of both banking 
group’s facilities at the year ended 31 December 2012.

The Equiniti Group has a revolving credit facility of £12.6m, which was 
not used in the year, it is available to finance working capital and for 
general corporate purposes. 

Liquidity risk and going concern

The principal uncertainties which the Equiniti Group faces relate to 
certain revenue activities that are more difficult to predict, such as 
corporate action income.  These are dependent on the specific activities 
of corporate clients which may in turn be influenced by underlying 
market conditions.

Liquidity risk is the risk that the Equiniti Group will not be able to meet 
its financial obligations as they fall due.  The Equiniti Group’s approach to 
managing liquidity is to ensure, as far as possible, that the Equiniti Group 
will have sufficient liquidity to meet its liabilities when due, under both 
normal and stressed conditions.

We have used the Equiniti Group’s three year business plan as the basis 
for projecting cash flows, and measured resulting outcomes on cash 
availability and bank covenant test points. The Equiniti Group has a very 
high level of client retention giving a high degree of comfort on certainty 
of revenue income. 

32  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS’ REPORT (CONT’D)

rates on debt. The Equiniti Group has established a risk management 
programme that seeks to limit the adverse effects on the financial 
performance of the business by monitoring levels of debt finance and 
the related finance costs.

The Equiniti Group’s principal financial instruments comprise sterling 
cash and bank deposits, bank loan and overdrafts, other loans together 
with trade debtors and trade creditors that arise directly from its 
operations.

Cash flow interest rate risk 
The Equiniti Group is exposed to interest rate risk in three main 
respects. Firstly, income relating to client balances is generally at floating 
rates. This risk is currently largely mitigated by an interest rate derivative 
which runs to October 2016. Secondly, expense relating to the UK 
Sharesave (SAYE) product and ultimately payable to savers at fixed rates 
is protected by fixed rate income agreements. Thirdly, interest expense 
arising on floating rate loans is mitigated via interest rate derivatives 
(swaps); these run to October 2016 and March 2013 for the Equiniti 
Enterprises Limited and Equiniti X2 Inv Limited Groups respectively.

Credit risk
The Equiniti Group’s principal financial assets are bank balances, cash and 
trade debtors, which represent the maximum exposure to credit risk in 
relation to financial assets.

The Equiniti Group has strict controls around and regularly monitors 
the credit ratings of institutions with which it enters into transactions 
on its own behalf and for its clients. The Equiniti Group is not exposed 
to significant customer credit risk due to the risk being spread across a 
large and diverse client base. 

Credit risk is the risk of financial loss to the Equiniti Group if a customer 
or counterparty, including brokers, to a financial instrument fails to 
meet its contractual obligations, and arises principally from the Equiniti 
Group’s receivables from customers. Losses have occurred infrequently 
over previous years. Due to the nature of the business the majority 
of the trade receivables are with FTSE 350 companies. The amounts 
presented in the consolidated statement of financial position are net 
of allowances for doubtful debts, estimated by management based 
on prior experience and an assessment of the current economic 
environment.

During this period the Equiniti Group is not forecast to require drawing 
down the revolving credit facility and we expect to remain compliant 
with all financial covenants. As such, the Directors are satisfied that the 
Group has adequate resources to continue in operational existence for 
the foreseeable future. For this reason, the going concern basis has been 
adopted in the preparation of these accounts.

Risk management

Various aspects of the Equiniti Group’s activities are regulated directly 
or indirectly. As such, the Equiniti Group’s risk management systems 
are longstanding and robust. The Equiniti Group has a strong risk 
management framework where it utilises a “three lines of defence” 
model, namely: operational management’s application of systems and 
controls, the development and deployment of business conduct rules 
and regulatory policies, and the independent assessment of these two 
defences by the Equiniti Group’s independent internal audit function. 
The business assesses its risk and risk profile using the enterprise wide 
risk management model which covers strategy, change, customer 
treatment, financial soundness, market and credit exposure, legal and 
regulatory compliance, internal and external fraud exposure, change 
and operations. It is a combination of these risk assessments that derive 
the formulation of the Equiniti Group’s risk appetite.

In addition, the Equiniti Group has a well established business continuity 
management (BCM) framework which determines how business 
critical each activity is to clients, customers, other external stakeholders 
and the Equiniti Group. Once assessed and independently challenged, 
each business unit is required to apply a range of business continuity 
tests which increase in line with the level of critical activity undertaken. 
The Equiniti Group actively tracks its  compliance with its BCM testing 
programme. 

Financial risk management 

The Equiniti Group has established risk management policies and 
the Equiniti Group Audit Committee oversees how management 
monitors compliance. With these policies and procedures we review 
the adequacy of the risk management framework in relation to the risks 
faced by the Equiniti Group. The Equiniti Group Audit Committee is 
assisted in its oversight role by Internal Audit. Internal Audit undertakes 
both regular and ad hoc reviews of risk management controls and 
procedures, the results of which are reported to the Group Audit 
Committee. 

The Equiniti Group’s operations expose it to a variety of financial risks, 
including credit risk, liquidity risk and the effects of changes in interest 

34  »  Equiniti Group annual report 2012

Foreign currency risk
The Equiniti Group is exposed to foreign currency risk, primarily 
arising from its IT business partnering arrangement. It is our policy to 
hedge against material currency fluctuations where this is felt to be 
advantageous.

Price risk
Price risks are the changes in market prices such as interest rates, foreign 
exchange rates and equity prices which impact the Equiniti Group’s 
income or the value of its financial instruments. 

The Equiniti Group’s financial instruments are mainly in sterling; hence 
foreign exchange movements do not have a material effect on the 
Equiniti Group’s performance.  The Equiniti Group does not hold 
its own position in traded securities, being involved in receiving and 
transmitting transactions on behalf of its clients. 

The Equiniti Group earns fee income in relation to client and 
shareholder deposits as well as interest on its own deposits. The Equiniti 
Group’s senior debt and PIK loan rates are linked to Libor. 

The Equiniti Group is exposed to movements in the interest rate in both 
its intermediary fee revenue and net finance costs. Intermediary fee 
revenue is linked to bank base rate, whilst both the senior debt and the 
PIK loan rates of the Group are linked to Libor. 

In 2011 the company hedged at existing market rates the monthly 
intermediary fee income by receiving a fixed rate against base rate that 
continues until 2016. This was against an underlying level of £400m of 
assets reducing by £80m over the term.  

Also in 2011, a swap, fixing monthly interest payable rates against LIBOR 
on Enterprises Group’s levels of external borrowings was taken out that 
also continues until 2016. This was against an initial liability level of £425m 
reducing by £125m over the term. This effectively hedges the Group’s 
exposure to the difference between Bank Base Rate and LIBOR over 
the five years from October 2011.  

In addition, the Equiniti X2 Inv Limited Group has taken out a derivative 
to fix the variable (LIBOR) element of its borrowings (for £74m 
reducing to £63m for three years through to March 2013, fixing 3 
month LIBOR to 2.29%). 

The Equiniti Group continually reviews these risks and will identify 
suitable instruments where applicable.

Capital risk management 

The Equiniti Group’s objectives when managing capital is to maximise 
shareholder value while safeguarding the Equiniti Group’s ability to 
continue as a going concern. We will continue to proactively manage 
our capital structure whilst maintaining flexibility to take advantage of 
opportunities which arise to grow our business. One element of our 
strategy is to make targeted, value-enhancing acquisitions. The availability 
of suitable acquisitions, at acceptable prices is, however, unpredictable. 

In common with other private equity portfolio companies, the 
Equiniti Group carries a high level of net debt compared to equity. 
Total capital is calculated as total equity as shown in the consolidated 
statement of financial position, plus net debt. Net debt is calculated as 
the total of “other interest bearing loans and borrowings” as shown 
in the consolidated statement of financial position, less cash and cash 
equivalents. 

Principal risks and uncertainties

Legislative risks
The Equiniti Group trades within regulated sectors of the UK economy 
and is required to comply with all relevant regulations, which it manages 
through ongoing regulatory assessment, robust systems and controls, 
qualified staff and independent compliance personnel.

Operational risks
Operational risk is the risk of direct or indirect loss resulting from 
inadequate or failed internal processes, people and systems, or from 
external events arising from day-to-day operating activities. The 
Equiniti Group has put in place and tested mitigation plans to minimise 
the impact of these risks crystallising. It has invested in training and 
implemented processes and procedures to reduce the likelihood 
of occurrence. Coupled with this, the Equiniti Group maintains a 
comprehensive insurance programme tailored to the demands of the 
business.

Contractual arrangements
The Equiniti Group has contractual arrangements with all of its clients. 
These contracts range between one and five years, and are essential 
to the business. However, the details of these contracts are also 
commercially confidential, and consequently have not been reported 
in this review. The Equiniti Group continues to develop key supplier 
partnerships to support the long term aims of its customers and the 

Equiniti Group annual report 2012  «  35

 
 
DIRECTORS’ REPORT (CONT’D)

business. The Equiniti Group’s policy is to establish trading arrangements 
which are made following an open non-discriminatory competitive 
bidding process.

Other risks and uncertainties
The nature of the company’s services means that occasionally a claim 
for professional service shortcomings can arise which could result in 
compensation payable. To mitigate this risk the company maintains 
professional indemnity insurance, which is in place across the Equiniti 
Group.

Proposed dividend

The directors do not recommend the payment of a dividend on 
ordinary shares but there are amounts accruing on preference shares 
included in finance expenses. 

Supplier payment policy 

The Equiniti Group’s policy is to settle terms of payment with suppliers 
by agreeing the terms of each transaction, ensuring the suppliers are 
made aware of the terms of payment and abiding by the terms of 
payment. Trade creditor days of the Equiniti Group for December 2012 
were 35 days (2011: 35).

Directors 

The Directors of the Company who were in office during the year and 
up to the date of signing the financial statements were as follows:

Sir Rodney Aldridge  
Kevin Beeston 
James Brocklebank   
Martyn Hindley 
Alasdair Marnoch 
Oliver Niedermaier  
Nick Rose 
Wayne Story 

Appointed 3 December 2012   
Resigned 31 May 2012 

The Directors have the benefit of an indemnity which is a qualifying 
third party indemnity provision as defined by Section 234 of the 
Companies Act 2006. The indemnity was in force throughout the last 
financial year and is currently in force. The Group also purchased and 
maintained throughout the financial year Directors and Officers’ liability 
insurance in respect of itself and its Directors and Officers.

36  »  Equiniti Group annual report 2012

The directors are responsible for the maintenance and integrity of the 
company’s website. Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements may differ from 
legislation in other jurisdictions.

By order of the Board  

M Hindley 
Director 
29 April 2013

Registered Number:  
07090427

Employees 

The Equiniti Group is committed to providing an environment 
which fosters involvement by all our employees. Regular briefings 
through meetings and publications keep all employees up to date 
with employment practices, health and safety as well as the business 
objectives of the Equiniti Group. The Equiniti Group gives full and fair 
consideration to employment applications from disabled persons, 
having regard to their particular aptitude and abilities. Where existing 
employees become disabled, it is the Equiniti Group’s policy to provide 
continuing employment under normal terms and conditions wherever 
practicable, providing training, career development and promotion to 
disabled employees where appropriate. 

Going concern 

The directors are satisfied that the Equiniti Group has adequate 
resources to continue in operational existence for the foreseeable 
future. For this reason, the going concern basis has been adopted in 
preparing the accounts. 

Political and charitable donations 

The Equiniti Group did not make any political donations or incur any 
political expenditure during the year. Charitable donations of £45,000 
(2011: £50,000) were made during the year to a mixture of local and 
national charities. 

Disclosure of information to auditors 

The directors who held office at the date of approval of this directors’ 
report confirm that, so far as they are each aware, there is no relevant 
audit information of which the Equiniti Group’s auditors are unaware; 
and each director has taken all the steps that he ought to have taken 
as a director to make himself aware of any relevant audit information 
and to establish that the Equiniti Group’s auditors are aware of that 
information. 

Directors’ Responsibilities

The directors are responsible for preparing the annual report and the 
financial statements in accordance with applicable law and regulations. 

Company law requires the directors to prepare financial statements 
for each financial year. Under that law the directors have prepared the 
group and parent financial statements in accordance with International 
Financial Reporting Standards (IFRSs) as adopted by the European 
Union.

Under company law the directors must not approve the financial 
statements unless they are satisfied that they give a true and fair 
view of the state of affairs of the Group and the company and of the 
profit or loss of the Group for that period. In preparing these financial 
statements, the directors are required to:

 ■

select suitable accounting policies and then apply them 
consistently; 

 ■ make judgements and accounting estimates that are 

reasonable and prudent;

 ■

 ■

state whether applicable IFRSs as adopted by the European 
Union and IFRSs as issued by the International Accounting 
Standards Board (IASB), have been followed, subject to any 
material departures disclosed and explained in the financial 
statements;

prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the Group or 
company will continue in business.

The directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the Group and 
company’s transactions and disclose with reasonable accuracy 
at any time the financial position of the company and the Group 
and enable them to ensure that the financial statements comply 
with the Companies Act 2006. They are also responsible for 
safeguarding the assets of the company and the Group and hence 
for taking reasonable steps for the prevention and detection of 
fraud and other irregularities.

Equiniti Group annual report 2012  «  37

 
 
 
 
 
 
independent auditors’ report to the 
memBers of equiniti Group limited

Consolidated statement of 
Comprehensive inCome
for the year ended 31 december 2012

We have audited the group financial statements of Equiniti Group Limited for the year ended 31 December 2012 which comprise the Group 
statement of Comprehensive income, the Consolidated statement of financial position, the Consolidated statement of Changes in equity, 
the Consolidated Cash Flow Statement and the related notes.  The financial reporting framework that has been applied in their preparation 
is applicable law and International Financial Reporting Standards (IFRSs) as adopted by the European Union.

Respective responsibilities of directors and auditors
as explained more fully in the directors’ responsibilities statement set out on page 37, the directors are responsible for the preparation of 
the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the 
financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us 
to comply with the Auditing Practices Board’s Ethical Standards for Auditors.

this report, including the opinions, has been prepared for and only for the company’s members as a body in accordance with Chapter 3 of 
Part 16 of the Companies Act 2006 and for no other purpose.  We do not, in giving these opinions, accept or assume responsibility for any 
other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our 
prior consent in writing.

Scope of the audit of the financial statements
An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance 
that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: whether 
the accounting policies are appropriate to the group’s circumstances and have been consistently applied and adequately disclosed; the 
reasonableness of significant accounting estimates made by the directors; and the overall presentation of the financial statements. In addition, 
we read all the financial and non-financial information in the annual report to identify material inconsistencies with the audited financial 
statements. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report.

Opinion on financial statements 
In our opinion the group financial statements: 
• 

give a true and fair view of the state of the group’s affairs as at 31 December 2012 and of its loss and cash flows for the year then 
ended;
have been properly prepared in accordance with ifrss as adopted by the european union; and 
have been prepared in accordance with the requirements of the Companies Act 2006.

• 
• 

Opinion on other matter prescribed by the Companies Act 2006
In our opinion the information given in the Directors’ Report for the financial year for which the group financial statements are prepared is 
consistent with the group financial statements.

Matters on which we are required to report by exception
We have nothing to report in respect of the following matters where the Companies act 2006 requires us to report to you if, in our 
opinion:  
• 

adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited 
by us; or 
the financial statements are not in agreement with the accounting records and returns; or
• 
• 
certain disclosures of directors’ remuneration specified by law are not made; or
•  we have not received all the information and explanations we require for our audit. 

Other matter
We have reported separately on the parent company financial statements of Equiniti Group Limited for the year ended 31 December 2012. 

Keith Evans (Senior Statutory Auditor)

for and on behalf of pricewaterhouseCoopers llp  
Chartered accountants and statutory auditors, reading 

8 may 2013

Continuing operations 

revenue 

operating costs before exceptional costs, depreciation and amortisation 
earnings before interest, tax, depreciation and amortisation (eBitda) prior to exceptional items 
operating costs - exceptional items 
earnings before interest, tax, depreciation and amortisation (eBitda) 
depreciation of property, plant and equipment 
amortisation of intangible assets 

total operating costs 

Profit from operating activities 

finance income 
finance costs 
Net finance costs 

Share of profit of associates 

loss before income tax 

income tax credit 

note 

2012 
£’000 

2011
£’000

5 

7 
7 
6 

13 
14 

7 

10 
10 

11 

266,544  

242,139 

(185,434) 
 81,110  
(11,776) 
 69,334  
(3,518) 
(34,376) 

(166,803)
75,336 
(11,363)
63,973 
(4,003)
(31,596)

(235,104) 

(213,765)

31,440  

28,374 

973  
(67,882) 
(66,909) 

1,180 
(75,982)
(74,802)

288  

- 

(35,181) 

(46,428)

12 

7,048  

8,813 

loss for the year from continuing operations 

(28,133) 

(37,615)

discontinued operations 
Profit for the year from discontinued operation 
(attributable to owners of the parent) 

21 

9,712  

8,807 

loss for the year attributable to owners of the parent 

(18,421) 

(28,808)

other comprehensive income 

fair value movement through hedging reserve 
Defined benefit plan actuarial loss 
deferred tax credit on other comprehensive income 

total comprehensive loss for the year attributable to owners of the parent 

The notes on pages 43 to 78 form part of these financial statements.

24 

(2,742) 
(2,541) 
584  

(23,120) 

419 
(3,856)
964 

(31,281)

38  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement  
of finanCial position
as at 31 december 2012

Consolidated statement  
of ChanGes in equity
for the year ended 31 december 2012

assets 

non-current assets 
property, plant and equipment 
intangible assets 
investments in associates 
Other financial assets 

Current assets 
tax receivable 
trade and other receivables 
Cash and cash equivalents 

Assets of disposal group classified as held for sale 

total assets 

equity and liabilities 
equity attributable to owners of the parent 
share capital 
share premium 
hedging reserve 
Accumulated deficit 
total equity  

liabilities 
non-current liabilities 
interest-bearing loans and borrowings 
Employee benefits 
provisions for other liabilities and charges 
Other financial liabilities 
deferred income tax liabilities 

Current liabilities 
interest-bearing loans and borrowings 
trade and other payables 
Employee benefits 
income tax payable 
provisions for other liabilities and charges 
Other financial liabilities 

Liabilities of disposal group classified as held for sale 

total liabilities 

total equity and liabilities 

note 

2012 
£’000 

2011
£’000

13 
14 
11 
16 

19 
20 

21 

26 
26 

22 
24 
25 
17 
18 

22 
23 
24 

25 
17 

21 

10,753  
611,741  
9,370  
6,122  
637,986  

1,835  
55,844  
57,818  

115,497  

85,605  

11,577 
698,076 
- 
6,122 
715,775 

- 
70,919 
46,845 

117,764 

- 

839,088  

833,539 

5,000  
3,495  
(3,402) 
(134,025) 
(128,932) 

5,000 
3,495 
(660)
(113,647)
(105,812)

853,510  
6,268  
8,787  
886  
8,587  
878,038  

29,446  
38,966  
428  
-  
3,381  
4,053  
76,274  

13,708  

842,335 
3,978 
11,390 
1,353 
18,469 
877,525 

20,842 
38,795 
451 
9 
- 
1,729 
61,826 

- 

968,020  

939,351 

839,088  

833,539 

Balance at 1 January 2011 

Comprehensive income 

share 
capital 
£’000 

share 
premium 
£’000 

hedging  accumulated 
deficit 
reserve 
£’000 
£’000 

total
equity
£’000

 5,000  

 3,495  

(1,079) 

(81,947) 

(74,531)

loss for the year per the statement of comprehensive income  

other comprehensive income 

Changes in fair value of cash flow hedges 
Actuarial losses on defined benefit pension plans 
Deferred tax on defined benefit pension plans 

total comprehensive income 

 -  

 -  
 -  
 -  

-  

 -  

 -  
 -  
 -  

-  

 -  

(28,808) 

(28,808)

 419  
 -  
 -  

 -  
(3,856) 
 964  

 419 
(3,856)
964 

419  

(31,700) 

(31,281)

Balance at 31 december 2011 

 5,000  

 3,495  

(660) 

(113,647) 

(105,812)

Balance at 1 January 2012 

Comprehensive income 

 5,000  

 3,495  

(660) 

(113,647) 

(105,812)

loss for the year per the statement of comprehensive income  

other comprehensive income 

Changes in fair value of cash flow hedges 
Actuarial losses on defined benefit pension plans 
Deferred tax on defined benefit pension plans 

total comprehensive income 

 -  

 -  
 -  
 -  

-  

 -  

 -  
 -  
 -  

-  

 -  

(18,421) 

(18,421)

(2,742) 
 -  
 -  

 -  
(2,541) 
 584  

(2,742)
(2,541)
584 

(2,742) 

(20,378) 

(23,120)

Balance at 31 december 2012 

 5,000  

 3,495  

(3,402) 

(134,025) 

(128,932)

The notes on pages 43 to 78 form part of these financial statements.
These financial statements were approved by the Board of directors on 29 April 2013 and were signed on its behalf by

m hindley
director

40  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  41

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement  
of Cash floWs
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

note 

2012 
£’000 

2011 
£’000

1 Accounting policies

Cash flows from operating activities 

Cash generated from operations 

Net cash inflow from operating activities 

Cash flows from investing activities 

proceeds from sale of property, plant and equipment 
interest received 
Business acquisitions net of cash acquired 
Business acquisitions net of cash acquired and held for sale 
acquisition of an associate 
payment relating to prior year acquisition 
acquisition of property, plant and equipment 
acquisition of software 

Net cash outflow from investing activities 

Cash flows from financing activities 

repayment of loans 
interest paid 
loan fees paid 

Net cash outflow from financing activities 

net increase / (decrease) in cash and cash equivalents 
Cash and cash equivalents at 1 January  

Cash and cash equivalents at 31 december 

Represented by: 

32 

92,603  

62,876 

92,603  

62,876 

4 
21 
11 

21  
468  
(899) 
(575) 
(9,082) 
(100) 
(3,047) 
(9,437) 

 18 
 357 
(8,191)
- 
- 
(500)
(2,566)
(8,353)

(22,651) 

(19,235)

(15,013) 
(31,733) 
(597) 

(13,016)
(37,913)
(287)

(47,343) 

(51,216)

22,609  
46,845  

(7,575)
54,420 

69,454  

46,845 

Included in cash and cash equivalents per the statement of financial position 
included in the assets of the disposal group 

20 
21 

57,818  
11,636  

46,845 
- 

Cash and cash equivalents at 31 december 

69,454  

46,845 

Equiniti Group Limited (the “Company”) is a  limited company incorporated and domiciled in the UK. The principal activity of the Company 
is that of a holding company. The registered office is Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH. The group financial 
statements consolidate those of the Company and its subsidiaries (together referred to as the “Group”).  

These financial statements have been prepared in accordance with International Financial Reporting Standards as adopted by the European 
Union (IFRSs as adopted by the EU), IFRS - IC Interpretations and the Companies Act 2006 applicable to companies reporting under IFRS. 
The consolidated financial statements have been prepared under the going concern basis. 

The preparation of financial statements in conformity with IFRSs requires the use of certain critical accounting estimates. It also requires 
management to exercise its judgement in the process of applying the Group’s accounting policies. The areas involving a higher degree of 
judgement or complexity, or areas where assumptions and estimates are significant to the financial statements, are disclosed at the end of 
this section.

Accounting policies have been consistently applied, except where new policies have been adopted and disclosed in the financial statements.

Measurement convention
The financial statements are prepared on the historical cost basis except that liabilities for cash-settled share based payment arrangements 
and hedging agreements are stated at their fair value.

Basis of consolidation
Subsidiaries are all entities (including special purpose entities) over which the Group has the power to govern the financial and operating 
policies generally accompanying a shareholding of more than one half of the voting rights. The existence and effect of potential voting rights 
that are currently exercisable or convertible are considered when assessing whether the Group controls another entity. Subsidiaries are fully 
consolidated from the date on which control is transferred to the Group. They are de-consolidated from the date that control ceases.  

Going Concern
Whilst a total comprehensive loss of £23.1m arose increasing net liabilities to £128.9m during the course of the year, the Group traded 
strongly, generating £104.4m of cash inflow from operating activities before net exceptional items of £11.8m leading to a net increase of 
£92.6m in the year.  This current level of cash generation, combined with the three year business plan assessment provides the Directors 
with the comfort and expectation that the Group will be able to meet all of its commitments as they fall due and attain the covenant 
thresholds required under the term of the banking arrangements both during the year and in the three year business plan and, as such, allow 
the financial statements to be presented on a going concern basis.

The Directors are satisfied that the Group has adequate resources to continue in operational existence for the foreseeable future. For this 
reason, the going concern basis has been adopted in preparing the financial statements.

Classification of financial instruments issued by the Group
Under IAS 32, financial instruments issued by the Group are treated as equity only to the extent that they meet the following  
two conditions:

(a) they include no contractual obligations upon the Group to deliver cash or other financial assets or to exchange financial assets or financial 
liabilities with another party under conditions that are potentially unfavourable to the Group; and

(b) where the instrument will or may be settled in the Group’s own equity instruments, it is either a non-derivative that includes no 
obligation to deliver a variable number of the Group’s own equity instruments or is a derivative that will be settled by the Group’s 
exchanging a fixed amount of cash or other financial assets for a fixed number of its own equity instruments.

To the extent that this definition is not met, the proceeds of issue are classified as a financial liability.  

Finance payments associated with financial liabilities are dealt with as part of finance expenses.  Finance payments associated with financial 
instruments that are classified in equity are treated as distributions and are recorded directly in equity.

42  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  43

 
 
 
 
 
 
 
 
 
 
                
 
 
                
 
 
 
 
 
 
 
 
 
                
 
 
                
 
 
 
 
 
 
 
                
 
 
                
 
 
 
                
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

1 Accounting policies (continued)

Derivative financial instruments and hedging

Derivative financial instruments
Derivative financial instruments are recognised at fair value.  The gain or loss on remeasurement to fair value is recognised immediately in 
profit or loss.  However, where derivatives qualify for hedge accounting, recognition of any resultant gain or loss depends on the nature of 
the item being hedged (see below).

the fair value of interest rate swaps is the estimated amount that the Group would receive or pay to terminate the instruments at the 
statement of financial position date, taking into account current interest rates and the current creditworthiness of the swap counterparties.

Third party valuations are used to fair value the Group derivatives. The valuation techniques use inputs such as interest rate yield curves and 
currency prices/yields, volatilities of underlying instruments and correlations between inputs.

Cash flow hedges
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognised in other 
comprehensive income. The gain or loss relating to the ineffective portion is recognised immediately in the statement of comprehensive 
income within finance costs.

Amounts accumulated in equity are reclassified to profit or loss in the periods when the hedged item affects profit or loss (for example, 
when the forecast sale that is hedged takes place). The gain or loss relating to the effective portion of interest rate swaps hedging variable 
rate borrowings is recognised in the statement of comprehensive income within finance costs. When a hedging instrument expires or is 
sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in equity at that time remains in 
equity until the hedged item occurs.

Investments in subsidiaries
Investments in subsidiaries are carried at cost less any provisions for impairment.  

Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated depreciation and impairment losses.  For items acquired as part of 
a business combination, cost comprises the deemed fair value of those items at the date of acquisition.  Depreciation on those items is 
charged over their estimated remaining useful lives from that date.

3 – 10 years

2 – 50 years

depreciation is charged to the statement of comprehensive income on a straight-line basis over the estimated useful lives of each part of an 
item of property, plant and equipment. Land is not depreciated. The estimated useful lives are as follows:
■	leasehold improvements 
■	Office equipment 
■	Fixtures and fittings 
Intangible assets and goodwill
ifrs 3 (revised), ‘Business combinations’ is effective prospectively to business combinations for which the acquisition date is on or after 
the beginning of the first annual reporting period beginning on or after 1 July 2009. The revised standard continues to apply the acquisition 
method to business combinations but with some significant changes compared with IFRS 3. For example, all payments to purchase a business 
are recorded at fair value at the acquisition date, with contingent payments classified as debt subsequently re-measured through the 
statement of comprehensive income. There is a choice on an acquisition-by-acquisition basis to measure the non-controlling interest in the 
acquiree either at fair value or at the non-controlling interest’s proportionate share of the acquiree’s net assets. All acquisition-related costs 
are expensed.

3 – 20 years

Goodwill represents amounts arising on acquisition, being the difference between the cost of the acquisition and the net fair value of the 
identifiable assets and liabilities acquired.  Identifiable intangibles are those which can be sold separately or which arise from legal rights 
regardless of whether those rights are separable.

Goodwill is stated at cost less any accumulated impairment losses. Goodwill is allocated to cash-generating units for the purposes of 
impairment testing and is not amortised. It is tested annually for impairment.

Other intangible assets that are acquired by the Group are stated at cost less accumulated amortisation and impairment losses.

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

1 Accounting policies (continued)

Software is valued based on replacement costs valuations where identifiable or where this has not been ascertainable, using relief from 
royalty valuation over the estimated useful life.

Customer relationships are valued based on the net present value of the excess earnings generated by the revenue streams over their 
estimated useful lives.

Order books are valued based on expected revenue generation and Brand valuation is based on net present value of estimated  
royalty returns.

Costs associated with maintaining computer software programmes are recognised as an expense as incurred. Development costs that 
are directly attributable to the design and testing of identifiable and unique software products controlled by the group are recognised as 
intangible assets when the following criteria are met:
■	 it is technically feasible to complete the software product so that it will be available for use;
■	 management intends to complete the software product and use or sell it;
■	 there is an ability to use or sell the software product;
■	 it can be demonstrated how the software product will generate probable future economic benefits;
■	 adequate technical, financial and other resources to complete the development and to use or sell the software product are available; and
■	 the expenditure attributable to the software product during its development can be reliably measured.
directly attributable costs that are capitalised as part of the software product include the software development employee costs and an 
appropriate portion of relevant overheads. Other development expenditures that do not meet these criteria are recognised as an expense 
as incurred. Development costs previously recognised as an expense are not recognised as an asset in a subsequent period.

15 years

3 – 10 years

4 – 20 years

amortisation is charged to the statement of comprehensive income on a straight-line basis over the estimated useful lives of intangible 
assets. Other intangible assets are amortised from the date they are available for use. The estimated useful lives are as follows:
■	shareholder registration system 
■	other software 
■	Customer relationships 
■	Order book 
■	Brands 
Impairment of non-financial assets
Assets that have an indefinite useful life, for example goodwill or intangible assets not ready for use, are not subject to amortisation and 
are tested annually for impairment. Assets that are subject to amortisation are reviewed for impairment whenever events or changes in 
circumstances indicate that the carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the 
asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and 
value in use. For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable 
cash flows (cash-generating units). Non-financial assets other than goodwill that suffered an impairment are reviewed for possible reversal of 
the impairment at each reporting date.

5 - 10  years

1 year

Other financial assets
Other financial assets include loans and receivables, derivatives and investment in shares. Derivatives are explained above. Loans and 
receivables are non-derivative financial assets with fixed or determinable payments, that are not quoted in an active market. They are 
recognised initially at fair value and subsequently measured at amortised cost using the effective interest method, less provision for 
impairment and are included in non-current assets as their maturity is greater than 12 months after the end of the reporting period. 
Investment in shares are non-derivative available for sale financial assets recognised initially at fair value with any subsequent changes in fair 
value being recognised through other comprehensive income. They are included in non-current assets as management do not intend to 
dispose of them within 12 months of the end of the reporting date.

44  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  45

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

1 Accounting policies (continued)

1 Accounting policies (continued)

Trade receivables
Trade receivables are stated initially at fair value then measured at amortised cost less provisions for impairment. Provisions for impairment 
are recognised when there is objective evidence that the Group will not be able to collect all amounts due according to the original terms of 
the receivables. The impairment recorded is the difference between the carrying value of the receivables and the estimated future cash flows 
discounted where appropriate. Any impairment required is recorded in the statement of comprehensive income within operating costs.

Cash and cash equivalents
Cash and cash equivalents comprise cash balances and call deposits. Bank overdrafts that are repayable on demand and form an integral 
part of the Group’s cash management are included as a component of cash and cash equivalents for the purpose only of the statement of 
financial position and the statement of cash flows.

Interest-bearing borrowings
Interest-bearing borrowings are recognised initially at fair value less attributable transaction costs. Subsequent to initial recognition, interest-
bearing borrowings are stated at amortised cost with any difference between cost and redemption value being recognised in the statement 
of comprehensive income over the period of the borrowings on an effective interest basis.  On borrowings extinguished, any difference 
between the cash paid and the carrying value is recognised in the statement of comprehensive income.

Trade payables
Trade payables represent liabilities for goods and services received by the Group prior to the end of financial year which are unpaid. The 
amounts within trade payables are unsecured.

Employee benefits
Defined contribution plans
Obligations for contributions to defined contribution pension plans are recognised as an expense in the statement of comprehensive income 
as incurred.

Defined benefit plans
A defined benefit plan is a post-employment benefit plan other than a defined contribution plan. The Group’s net obligation in respect of 
defined benefit pension plans is calculated by estimating the amount of future benefit that employees have earned in return for their service 
in the current and prior periods; that benefit is discounted to determine its present value, and the fair value of any plan assets (at bid price) 
are deducted. The liability discount rate is the yield at the statement of financial position date on AA credit rated bonds denominated in the 
currency of, and having maturity dates approximating to the terms of the Group’s obligations. The calculation is performed by a qualified 
actuary using the projected unit credit method.

When the calculation results in a benefit to the Group, the recognised asset is limited to the present value of benefits available in the form 
of any future refunds from the plan, reductions in future contributions to the plan or on settlement of the plan and takes into account the 
adverse effect of any minimum funding requirements.

Short-term benefits
Short-term employee benefit obligations are measured on an undiscounted basis and are expensed as the related service is provided.  A 
provision is recognised for the amount expected to be paid under short-term cash bonus or profit-sharing plans if the Group has a present legal 
or constructive obligation to pay this amount as a result of past service provided by the employee and the obligation can be estimated reliably.

Share-based payment transactions
the fair value of the amount payable to employees in respect of share appreciation rights, which are settled in cash, is recognised as an 
expense, with a corresponding increase in liabilities, over the period in which the employees become unconditionally entitled to payment. 
The liability is remeasured at each reporting date and at settlement date. Any changes in the fair value of the liability are recognised as 
personnel expense in the statement of comprehensive income.  

Provisions
A provision is recognised in the statement of financial position when the Group has a present legal or constructive obligation as a result of a 
past event, and it is probable that an outflow of economic benefits will be required to settle the obligation. If the effect is material, provisions 
are determined by discounting the expected, risk adjusted, future cash flows at a pre-tax risk-free rate.

Dilapidations provisions relate to estimated cost to put leased premises back to required condition expected under the terms of the lease. 
these include provisions for wear and tear along with provisions where leasehold improvements have been made that would require 
reinstatement back to original status on exit. These are uncertain in timing as leases may be terminated early or extended. To the extent 
that exits of premises are expected within 12 months of the end of the year they are shown as current.

Share capital
Ordinary shares are classified as equity.  Incremental costs directly attributable to the issue of new shares or options are shown in equity as 
a deduction, net of tax, from the proceeds.

Revenue
revenue, which excludes value added tax, represents the invoiced value of services and software supplied and is almost entirely attributable 
to the United Kingdom. The Group is one of the largest providers of outsourced financial services in the UK, covering pension administration, 
pensions payroll, annuity services, complaints handling and resourcing services.  Professional services revenue is recognised when earned.  

Hardware sales and software licences are recognised when goods and licences are delivered. Technical support revenues are recognised 
rateably over the term of the maintenance agreement.

Amounts recognised as revenue but not yet billed are reflected in the statement of financial position as accrued income. Amounts billed in 
advance of work performed are deferred in the statement of financial position as deferred income. 

In the case of long term contracts, revenue is recognised proportionately as the contract is performed. Total costs incurred under contracts 
in progress net of amounts transferred to the statement of comprehensive income, are stated less foreseeable losses and payments on 
account. The statement of comprehensive income reflects the proportion of the work carried out at the accounting date. 

Revenues also comprise fixed periodic administration fees, transaction processing fees, fees for managing corporate actions, fees for 
professional and IT services and fees earned on the administration of client funds and are stated net of value added tax.

Periodic administration fees are recognised evenly over the contract period.  Transaction based fees are recognised at the time of processing 
the related transactions. Revenues from corporate actions are recognised in line with the stage of completion and fees in relation to 
administration of client funds are recognised as they accrue.

Revenues includes variable margin fee income earned on funds under administration of the Group.

Out of pocket expenses recharged to clients are recognised in revenue when they are recoverable from the client, net of the related 
expense.

Government grants
Grants that compensate the Group for expenses incurred are recognised in profit or loss in the statement of comprehensive income in 
the same periods in which the expenses are recognised. Grants relating to employment are recognised in profit and loss in the statement 
of comprehensive income as they are earned. Grants relating to intangible assets are netted against the related expenditure prior to 
capitalisation and amortisation over the useful life of the asset.

Expenses
Operating lease payments
payments made under operating leases are recognised in the statement of comprehensive income on a straight-line basis over the term of 
the lease. Lease incentives received are recognised in the statement of comprehensive income as an integral part of the total lease expense.

Exceptional items
Exceptional items are items which due to their size, incidence and non-recurring nature have been classified separately in order to 
draw them to the attention of the reader of the financial statements and, in management’s judgement, to show more accurately the 
underlying profits of the group.  Such items are included within the statement of comprehensive income caption to which they relate, 
and are separately disclosed either in the notes to the consolidated financial statements or on the face of the consolidated statement of 
comprehensive income. This includes costs in relation to business integration / reorganisation as well as potential and aborted acquisitions 
and includes all costs incurred against investigated and completed acquisitions.

46  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  47

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

1 Accounting policies (continued)

1 Accounting policies (continued)

Net finance costs
Net finance costs comprise interest payable, interest receivable on own funds, dividend income and foreign exchange gains and losses that 
are recognised in the statement of comprehensive income and the interest cost of defined pension scheme liabilities net of the expected 
return on plan assets.

interest income and interest payable is recognised in the statement of comprehensive income as it accrues, using the effective interest 
method. Dividend income is recognised in the statement of comprehensive income on the date the entity’s right to receive payment is 
established.

Taxation
Tax on the loss for the year comprises current and deferred tax. Tax is recognised in the statement of comprehensive income except to the 
extent that it relates to items recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the 
statement of financial position date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes 
and the amounts used for taxation purposes. The following temporary differences are not provided for: the initial recognition of goodwill, 
the initial recognition of assets or liabilities that affect neither accounting nor taxable profit other than in a business combination and 
differences relating to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. The amount of 
deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax 
rates enacted or substantively enacted at the statement of financial position date.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset 
can be utilised.

New standards and interpretations not yet adopted
a) new and amended standards adopted by the Group

There are no IFRSs or IFRS - IC interpretations that are effective for the first time for the financial year beginning on or after 1 January 2012 
that would be expected to have a material impact on the Group.

b) new standards and interpretations not yet adopted

Fair values of intangible assets
fair values of intangibles have been calculated by estimating the net present value of future revenues generated by the assets over their 
estimated useful lives.

Third party valuations are used to fair value the Group’s derivatives. The valuation techniques use inputs such as interest rate yield curves 
and currency prices / yields, volatilities of underlying instruments and correlations between inputs.

Deferred tax
Under IAS 12 “Income taxes” deferred tax assets are recognised to the extent that taxable profits will be available against which the 
deductible temporary differences can be utilised. As at the year end the directors consider that the IAS 12 recognition criteria are satisfied.

Pension assumptions
Assumptions used in calculating the net defined benefit pension obligation are set out in note 24, Employee benefits. The calculation of the 
defined benefit obligation is sensitive to the mortality assumptions set out in that note. As the actuarial estimates of mortality continue to be 
refined, an increase of one year in the lives shown in note 24 is considered possible in the next financial year. The effect of this change would 
be to increase the employee benefit liability by £1,018,000 (2011: £885,000). A 0.5% decrease in the discount rate used would increase the 
employee benefit liability by £4,060,000 (2011: £3,892,000).

Provisions
Dilapidations provisions have been made for properties which the Group currently lease based upon the cost to make good the property 
in accordance with lease terms where applicable, if we were to vacate at 31 december 2012 as assessed by a chartered surveyor with 
reference to current market rates. Provision has also been made in respect of commercial claims in the Xafinity Consulting business for 
which the Group maintains professional indemnity insurance which includes an annual insurance excess. Each claim is assessed on a case 
by case basis giving consideration to the probable outcome and to the amounts involved including consultation with legal counsel where 
appropriate.

the constructive compliance provision is managements best estimate of the cost of meeting the change in requirement of payment systems 
of which the Group is contractually required. The exact requirements are being finalised and so could require additional or less cost.

Provisions for deferred consideration has been made in relation to acquisitions the Group has made.  There are various criteria that need to 
be satisfied in order for a payment to be made, the Group have made provisions as appropriate based on the relevant accounting standards 
and management’s best estimate of the criteria for settlement being fulfilled.

a number of new standards and amendments to standards and interpretations are effective for annual periods beginning after 1 January 
2012, and have not been applied in preparing these financial statements. Other than IAS19 (revised), as described below, none of these is 
expected to have a significant effect on the financial statements of the Group.

Exceptional items
Exceptional items are recognised to the extent that they meet the definition outlined in the accounting policy above. This requires a certain 
amount of judgement that is applied consistently by management.

IAS 19, ‘Employee benefits’, was amended in June 2011. The impact on the Group will be as follows: to immediately recognise all past service 
costs; and to replace interest cost and expected return on plan assets with a net interest amount that is calculated by applying the discount 
rate to the net defined benefit liability (asset). The Group has assessed the full impact of the amendments and concluded that the effect will 
be limited to a £54,000 increase in finance income and a corresponding increase in actuarial losses of £54,000.

IFRS 10, ‘Consolidated financial statements’, builds on existing principles by identifying the concept of control as the determining factor in 
whether an entity should be included within the financial statements of the parent company. The standard provides additional guidance to 
assist in the determination of control where this is difficult to assess. The Group does not expect IFRS 10 to have a material impact and 
intends to adopt IFRS 10 no later than the accounting period beginning on or after 1 January 2013.

there are no other ifrss or ifrs - iC interpretations that are not yet effective that would be expected to have a material impact on the 
Group.

Accounting estimates and judgements
Cash-settled share based payments
measured as the higher of amount subscribed plus the attributable share or the fair value of the business on an exit event, over the 
expected vesting period. The valuation at the date of grant and the probability of an exit event are therefore key judgements.

The value is based on an estimate of a multiple of adjusted EBITDA, based on an equivalent market value for a “debt free” private company.

2 Financial risk management

The Group has exposure to the following risks from its use of financial instruments:

       - credit risk

       - liquidity risk

       - market risk

Risk management policies are established for the Equiniti Group Limited group of companies (the “Group”) and the Group Audit 
Committee oversees how management monitors compliance with these policies and procedures and reviews the adequacy of the risk 
management framework in relation to the risks faced by the Group. The Group Audit Committee is assisted in its oversight role by 
Internal Audit and Compliance Monitoring. Internal Audit and Compliance Monitoring undertakes both regular and ad hoc reviews of risk 
management controls and procedures, the results of which are reported to the Group Audit Committee.

Credit risk
Credit risk is the risk of financial loss to the Group if a customer or counterparty, including brokers, to a financial instrument fails to meet its 
contractual obligations, and arises principally from the Group’s receivables from customers.

48  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  49

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

2 Financial risk management (continued)

4 Acquisitions of businesses

due to the nature of the business the majority of the trade receivables are with large institutions, including many ftse 350 companies and 
losses have occurred infrequently over previous years.

Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group’s approach to managing 
liquidity is to ensure, as far as possible, that the Group will have sufficient liquidity to meet its liabilities when due, under both normal and 
stressed conditions.

Market risk
Market risk is the risk that changes in market prices such as interest rates, foreign exchange rates and equity prices will effect the Group’s 
income or the value of its financial instruments.

The Group’s financial instruments are currently in sterling, hence foreign exchange movements do not have a material effect on the Group’s 
performance.

The Group does not hold its own position in trading securities, being involved only in arranging transactions on behalf of its clients.

The Group is exposed to movements in interest rate in both its intermediary fee revenue and its net finance costs. Intermediary fee revenue 
is linked to Bank Base Rate, whilst both the senior debt and the PIK loan rates are linked to Libor. The Group also earns fee income in 
relation to client and shareholder deposits as well as interest income on its own deposits.

Exposure to interest rate fluctuations are partly managed through the use of interest rate swaps. Objectives are established by the board so 
as to seek to reduce the impact of variations in interest rates on the group’s profit and cash flow.

A movement in interest rates which negatively affects the net finance costs, would have a positive effect on revenue, and vice versa.

During the year a significant proportion of the group’s bank debt was covered by fixed interest rates for varying periods up to three years, 
achieved by way of a financial instrument (interest rate swap). The balance of bank debt interest is at current market rates.

The group does not engage in holding speculative financial instruments or derivatives. Further quantitative disclosures are included 
throughout these consolidated financial statements.

3 Capital risk management

The Group is focused on delivering value for its shareholders whilst ensuring the Group is able to continue effectively as a going concern. 
Value adding opportunities to grow the business are continually assessed, although strict and careful criteria are applied.

as is common with many other private equity portfolio companies, the Group carries a high level of net debt to total equity; total capital 
comprises total equity plus net debt, as shown in the consolidated statement of financial positions.  Net debt equates to the total of other 
interest bearing loans, less cash and cash equivalents, as shown in the consolidated statement of financial position.

The policies for managing capital are to increase shareholder value by maximising profits and cash.  The policy is to set budgets and forecasts 
in to the short and medium term that the Group ensures are achievable.  The process for managing capital are regular reviews of financial 
data to ensure that the Group is tracking the targets set and to reforecast as necessary based on the most up to date information whilst 
checking that future covenant test points are met.

the borrowing facilities require the Group to comply with certain covenants, which place limits on annual capital expenditure, the 
maintenance of certain minimum ratios of earnings before interest, taxes, depreciation and amortisation on both net interest payable and 
net debt and a requirement for net operating cash flows to be no less than the Group’s cash cost of funding the bank debt. These continue 
to be met and have been achieved over the last 12 months. 

On 31 July 2012, the Group acquired the share capital of Peter Evans Limited and its subsidiary Peter Evans & Associates Limited.

Recognised amounts of identifiable assets acquired and liabilities assumed 
property, plant and equipment 
intangible assets 
Cash 
trade and other receivables 
trade and other payables 
tax payable 
deferred tax liability relating to intangible assets 
Net identifiable assets and liabilities 
Goodwill on acquisition 
total consideration  
Cash acquired 
Contingent consideration 

Net cash outflow in the year 

£’000
174
875 
756 
799
(817)
(78)
(216)
1,493 
1,092
2,585
(756)
(1,072)

757

provisionally, on acquisition further intangible assets have been recognised relating to customer contracts and related relationships as well 
as software with a combined attributable value of £875,000. Due to the timing of the transaction the value relating to the other intangible 
assets is provisional and subject to further review. 

The value of goodwill reflects amounts in relation to the benefit of the expectation of the ability to generate new streams of revenue, 
expected synergies, future market development and the assembled workforce of Peter Evans Limited. The revenue included in the 
consolidated statement of comprehensive income since the acquisition date was £1,158,000. The associated profit was £281,000. The 
external transaction costs for the year was approximately £130,000.

On 30 November 2012, the Group acquired the share capital of Prism Communications & Management Limited (known as Prism Cosec).

Recognised amounts of identifiable assets acquired and liabilities assumed 
property, plant and equipment 
intangible assets 
Cash 
trade and other receivables 
trade and other payables 
deferred tax liability relating to intangible assets 
Net identifiable assets and liabilities 
Goodwill on acquisition 
total consideration  
Cash acquired 
Contingent consideration 

Net cash outflow in the year 

£’000
5
350 
358 
153
(134) 
(86)
646  
433
1,079
(358)
(579)

142

provisionally, on acquisition further intangible assets have been recognised relating to customer contracts and related relationships with a 
combined attributable value of £350,000. Due to the timing of the transaction the value relating to the other intangible assets is provisional 
and subject to further review.

The value of goodwill reflects amounts in relation to the benefit of the expectation of the ability to generate new streams of revenue, 
expected synergies, future market development and the assembled workforce of Prism Cosec. The revenue included in the consolidated 
statement of comprehensive income since the acquisition date was £70,000. The associated profit was £11,000.  The external transaction 
costs for the year was approximately £70,000.

50  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

5 Revenue

Included in the loss for the year are the following:

revenue from continuing operations 
discontinued operations 

total revenue 

6 Exceptional items

Included in the loss for year are the following: 

integration project 
Contract costs 
Costs relating to transferring services off-shore 
other exceptional costs 

total exceptional costs 

2012 
£’000 
266,544 
43,007 

309,551 

2012 
£’000 
4,792 
4,225 
- 
2,759  

11,776  

2011
£’000
242,139
39,990

282,129

2011
£’000
9,742
-
901
720

11,363

exceptional costs include costs incurred by the Group relating to resources applied in a major programme of Group integration activities 
between Equiniti and Xafinity businesses. These principally comprise consulting, property and IT rationalisation and severance costs, 
together with rationalisation of off-shore activities.

Provision has been made against exceptional irrecoverable costs incurred on a complex long term contract.

other exceptional costs represent fees paid to third party advisors and transaction fees  in respect of acquisitions completed in the year, as 
well as costs incurred of further potential acquisitions and disposals not completed.

other exceptional costs also contain a provision relating to deferred consideration which was transferred to a subsidiary, equiniti services 
Limited, prior to the year end. This is classified as an exceptional expense in the year for the Group.

7 Summary results and operating costs

Included in the loss for year are the following:

summary results of continuing operations by operating solutions

31 December 2012

revenue 
pre-exceptional costs 
pre-exceptional eBitda 

exceptional items 

eBitda 

31 December 2011

revenue 
pre-exceptional costs 

pre-exceptional eBitda 

exceptional items 

eBitda 

expenses by nature 
Employee benefit expense (note 8) 
depreciation and amortisation 
direct costs 
Bought in services 
premises costs 
exceptional items (see note 6) 
other general business costs 

total operating costs for continuing operations 

auditors’ remuneration

Audit of these financial statements 
audit of Company’s subsidiaries 
tax services 
audit related assurance services 
all other services 

£’000 

£’000 
£’000 
pensions  shareholder  Commercial  
solutions 
solutions 
115,807  
130,024  
(61,216) 
(105,427) 
54,591  
24,597  

20,713  
(15,986) 
4,727  

solutions

£’000 
Central 

£’000
total

-  
(2,805) 
(2,805) 

266,544 
(185,434)
81,110 

(4,225) 

20,372  

(682) 

53,909  

-  

4,727  

(6,869) 

(9,674) 

(11,776)

69,334 

£’000 
Pensions 
Solutions 
111,225  
(92,427) 

18,798  

£’000 
Shareholder 
Solutions 
111,383  
(59,104) 

52,279  

£’000 
Commercial  
Solutions

19,531  
(14,578) 

4,953  

£’000 
Central 

£’000
Total

-  
(694) 

(694) 

242,139 
(166,803)

75,336 

-  

18,798  

(720) 

51,559  

-  

4,953  

(10,643) 

(11,337) 

(11,363)

63,973

2012 
£’000 
96,623  
37,894  
37,752  
16,598  
11,762  
11,776  
22,699  

2011
£’000
88,714 
35,599 
35,326 
13,554 
10,317 
11,363 
18,892 

235,104  

213,765 

2012 
£’000 
10  
204  
110  
28  
237  

589  

2011
£’000
9 
166 
167 
44 
124 

510 

52  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  53

Included in audit fees is £30,000 (2011: £25,000) relating to Xafinity Consulting, the business that the Group sold in February 2013.

Other services include work undertaken in relation to acquisitions and disposals of £237,000 (2011: £26,000), work undertaken as part of 
the Group’s integration programme of £nil (2011: £69,000) which has been included in exceptional costs and £nil (2011: £29,000) relates to 
services in respect of debt finance.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

8 Staff numbers and costs

10 Finance income and costs

The average monthly number of persons employed by the Group (including directors) during the year was 2,665 (2011: 2,620).

By function *: 
operations 
administration 
Sales and marketing 

By business type *:
shareholder solutions 
pensions solutions 
Commercial solutions 

Group
number of employees
2011
2,296
268
56

2012 
2,351 
258 
56 

2,665 

2,620

Group
number of employees

1,322  
957  
386  

2,665  

1,293
951
376

2,620

interest income  
foreign exchange gain 
Income from interest rate swap against financial liabilities 
finance income relating to pension scheme 

finance income 

amortised fees 
other fees and interest 
interest cost on loans from related parties 
Interest cost on bank loans* 
Interest on preference shares classified as liabilities 
foreign exchange loss 
finance cost relating to pension scheme 
Cost of interest rate swap against financial liabilities 

finance costs 

* The number of colleagues quoted in the Operational Focus section of the annual report are the number of employees as at 31 December 
2012, as stated, the figures above are the monthly average.

* Includes £14,609,000 (2011: £13,315,000) interest accrued on the PIK facility.

The aggregate payroll costs of these persons were as follows:

11 Investments in associates

Wages and salaries 
social security costs 
other pension costs 

2012 
£’000 
83,269  
8,290  
5,064  

96,623  

2011
£’000
76,137 
7,783 
4,794 

88,714 

at 1 January 
additions 
Share of profit 

at 31 december  

2012 
£’000 
468  
33  
472  
-  

973  

3,754  
1,045  
4,837  
38,787  
12,956  
-  
163  
6,340  

67,882  

2011
£’000
297 
- 
662 
221 

1,180 

7,518 
308 
4,437 
38,190 
11,996 
152 
- 
13,381 

75,982 

2012 
£’000 
-  
9,082  
288  

9,370  

2011
£’000
- 
- 
- 

- 

Payroll costs includes severance costs of £883,000 (2011: £2,181,000) in relation to the integration project further explained in note 6.

In addition to the above there are 372 employees (2011: 360) employed by Xafinity Consulting, the business that the Group sold in February 
2013.  The associated costs for the year, not included above, were £21,181,000 (2011: £20,168,000).

Associate investments are initially recorded at cost which is the fair value of the consideration paid.

The Group’s share of the results of its principal associates and its aggregated assets and liabilities, are as follows:

9 Directors’ remuneration

the following costs are either paid by the subsidiary equiniti limited or equiniti services limited;

Directors’ emoluments (including compensation for loss of office) 
Company contributions to money purchase pension plans 

Name 

31 december 2012
MyCSP Limited 

2012 
£’000 
1,358  
35  

2011
£’000
1,661 
40 

% interest held 

Assets  
£’000 

Liabilities 
£’000 

Revenues 
£’000 

Profit
£’000

40% 

7,806  

7,806  

1,334  

1,334  

9,209  

9,209  

288 

288 

Retirement benefits are accrued under money purchase schemes to 2 of the directors (2011: 2 of the directors).

The emoluments of the highest paid director was £739,000 (2011: £440,000). Company contributions to defined contribution pension 
schemes for the highest paid director amounted to £28,000 (2011: £28,000). 

MyCSP Limited is incorporated in England & Wales. The Group acquired its interest in MyCSP Limited in May 2012.

The Group holds more than 20% of the equity shares of MyCSP Limited and exercises significant influence by virtue of its contractual  
right to appoint directors to the board of Directors and has the power to participate in the financial and operating policy decisions of 
MyCSP Limited.

54  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
              
 
 
 
              
 
             
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

12 Income tax credit

recognised in the statement of comprehensive income

Current tax charge / (credit) for the Group
Current year 
adjustment for prior years 
deferred tax credit
origination and reversal of temporary differences 
adjustment for prior years 

total income tax credit 

represented by; 

Continuing operations per the statement of comprehensive income 
non current assets held for sale and discontinued operations 

note 

21 

reconciliation of effective tax rate

loss for the year 
total tax credit 

loss excluding taxation 

Tax using the UK corporation tax rate of 24.5% (2011: 26.5%) 
non-deductible expenses 
unrecognised tax assets 
adjustment for prior years 
difference in overseas tax rates 
effect of tax rate change 

total income tax credit 

2012 
£’000 

95  
10  

(3,558) 
(273) 

(3,726) 

2011
£’000

- 
(398)

(5,225)
(784)

(6,407)

(7,048) 
3,322 

(3,726) 

(8,813)
2,406

(6,407)

2012 
£’000 
(18,421) 
(3,726) 

(22,147) 

2011
£’000
(28,808)
(6,407)

(35,215)

(5,426) 
4,161  
(905) 
(263) 
(51) 
(1,242) 

(3,726) 

(9,332)
4,237 
1,532 
(1,182)
(25)
(1,637)

(6,407)

13 Property, plant and equipment

Group 

Cost
Balance at 1 January 2011 
additions 
disposals 

Balance at 31 december 2011 

Balance at 1 January 2012 
acquisition of business 
additions 
disposals 
Assets of disposal group classified as held for sale 

Balance at 31 december 2012 

accumulated depreciation
Balance at 1 January 2011 
depreciation charge for the year 
disposals 

Balance at 31 december 2011 

Balance at 1 January 2012 
depreciation charge for the year 
disposals 
Assets of disposal group classified as held for sale 

Balance at 31 december 2012 

Net book value
Balance at 31 december 2011 

Balance at 31 december 2012 

Leasehold 
 improvements 
£’000 

Office 
 equipment 
£’000 

Fixtures & 
 fittings
£’000 

5,445  
287  
(912) 

4,820  

4,820  
-  
329  
(38) 
-  

5,111  

1,842  
914  
(911) 

1,845 

1,845  
489  
(38) 
-  

2,296  

13,056  
3,529  
(324) 

16,261  

16,261  
174  
2,132  
(139) 
(453) 

17,975  

8,268  
2,359  
(324) 

10,303 

10,303  
2,595  
(139) 
(332) 

12,427  

4,538  
516  
(232) 

4,822  

4,822  
5  
586  
(653) 
(540) 

4,220 

1,511  
882  
(215) 

2,178  

2,178  
610  
(632) 
(326) 

1,830  

Total

£’000

23,039 
4,332 
(1,468)

25,903 

25,903 
179 
3,047 
(830)
(993)

27,306

11,621 
4,155 
(1,450)

14,326 

14,326 
3,694 
(809)
(658)

16,553 

2,975  

5,958  

2,644  

11,577 

2,815  

5,548  

2,390  

10,753 

The standard rate of corporation tax in the UK changed from 26% to 24% with effect from 1 April 2012. Accordingly the Group’s profits for 
this accounting year are taxed at an effective rate of 24.5%.

Factors affecting future tax charges 

During the year, as a result of the changes in the UK corporation tax rate to 24%, which was substantively enacted on 26 March 2012 and 
was effective from 1 April 2012; and to 23%, which was substantively enacted on 3 July 2012 and will be effective from 1 April 2013, the 
relevant deferred tax balances have been remeasured.

A further reduction to the UK corporation tax rate has been announced. The change proposes to reduce the rate to 22% from 1 April 2014. 
The change had not been substantively enacted at the balance sheet date and, therefore, is not recognised in these financial statements.

Included within office equipment are assets held under finance lease with a cost of £1,798,000 (2011: £1,798,000).  As at the year end these 
assets had a net book value of £982,000 (2011: £1,404,000).

56  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  57

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
               
 
               
 
               
 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

14 Intangible assets (continued)

The recoverable amounts of the cash generating units (“CGUs”) are determined from value in use calculations. The key assumptions for the 
value in use calculations are those regarding discount rates and growth rates. The Group derives cash flows from its most recent business 
plans over a three year period. The projected cash flows are discounted using a weighted average cost of capital, reflecting current market 
assessments on debt/equity ratios of similar businesses and risks specific in the CGUs. 

In the past, there have been two main business combinations (Equiniti and Xafinity) that have been used as CGUs. Operations of these two 
business combinations have been increasingly consolidated and in the future the Directors will run the business as one CGU.

the outcome of the impairment assessment has been that the directors do not consider that the goodwill has been impaired, given that the 
fair value less costs to sell is greater than the carrying value of goodwill.

period on which management approved forecasts are based 
Growth rate applied beyond approved forecast period 
Discount rate pre tax 

2012 
3 years 
3% 
9.0% 

2011
3 years
3%
9-11%

In the opinion of the Directors there are no reasonably possible changes to key assumptions which would cause the carrying value to exceed 
the recoverable amounts.

14 Intangible assets 

Group 

Cost
Balance at 1 January 2011 
acquisition of business 
additions 
disposals 

Balance at 31 december 2011 

Balance at 1 January 2012 
acquisition of business 
additions 
disposals 
Assets of disposal group classified as held for sale 

Balance at 31 december 2012 

accumulated amortisation
Balance at 1 January 2011 
amortisation for the year 

Balance at 31 december 2011 

Balance at 1 January 2012 
amortisation for the year 
disposals 
Assets of disposal group classified as held for sale 

Balance at 31 december 2012 

Net book value
Balance at 31 december 2011 

Balance at 31 december 2012 

Goodwill 

software 
  development 

£’000 

£’000 

390,308  
7,345  
743  
(2,175) 

396,221  

396,221  
1,525  
-  
-  
(42,907) 

354,839  

-  
-  

-  

-  
-  
-  
-  

-  

110,188  
64  
8,353  
-  

118,605  

118,605  
-  
9,437  
(20) 
(459) 

127,563  

25,632  
11,124  

36,756  

36,756  
13,387  
(19) 
(395) 

49,729  

other 
intangible
assets
£’000 

278,097  
5,954  
-  
-  

total

£’000

778,593 
13,363 
9,096 
(2,175)

284,051  

798,877

284,051 
1,225  
-  
-  
(32,071) 

798,877 
2,750 
9,437 
(20)
(75,437)

253,205  

735,607

42,450  
21,595  

64,045  

64,045  
22,170 
-  
(12,078) 

68,082 
32,719 

100,801 

100,801
35,557 
(19)
(12,473)

74,137  

123,866

396,221  

81,849  

220,006  

698,076

354,839  

77,834  

179,068  

611,741

Other intangible assets relates to the fair value of assets acquired including customer relationships and order books as well as brands. The 
amortisation charge is shown as a separate line item in the statement of comprehensive income.

Impairment testing
Goodwill arose on the acquisitions of the lloyds tsB registrars business from lloyds tsB Group plc, prosearch asset solutions limited, 
David Venus & Company Limited, ICS Computing Limited, 360 Clinical Limited, NatWest Stockbrokers and the Xafinity Group (Equiniti X2 
Group) in prior years.  For goodwill on acquisitions in  Peter Evans Limited, Peter Evans & Associates Limited and Prism Communication & 
Management Limited, see note 4. Goodwill is tested annually for impairment, the recoverable amount of cash-generating units for the above 
periods has been determined in accordance with IAS 36 “Intangible assets”. This is determined by assessing the present value of net cash 
flows generated by the business over the period over which the management expects to benefit from the acquired business. 

58  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  59

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

15 Investments in subsidiaries

15 Investments in subsidiaries (continued)

The directors consider the value of the investments to be supported by their underlying assets.  The Group has the following investments in 
subsidiaries:

name of controlled entity 

Country of 
incorporation 

Class of 
shares held 

principal  ownership
2012 
activities 
% 

2011
%

name of controlled entity 

Country of 
incorporation 

Class of 
shares held 

principal  ownership
2012 
activities 
% 

2011 
%

direct investments 
Equiniti Enterprises Limited 
* Equiniti X2 Enterprises Limited 

indirect investments
* Equiniti X2 Mezz Cleanco Limited 
* Equiniti X2 Mezzco Limited 
* Equiniti X2 Cleanco Limited 
* Equiniti X2 Inv Limited 
* Equiniti X2 Holdings Limited 
Equiniti PIK Cleanco Limited 
Equiniti PIKco Limited 
Equiniti Cleanco Limited 
Equiniti Debtco Limited 
Equiniti Holdings Limited 
Equiniti Limited 
Equiniti Financial Services Limited 
equiniti Jersey limited 
Prosearch Asset Solutions Limited 
Equiniti Share Plan Trustees Limited 
Equiniti David Venus Limited 
Equiniti ICS Limited 
equiniti iCs india (private) limited 

Equiniti 360 Clinical Limited 
CES 2011 Limited 
Equiniti Registrars Nominees Limited 
Trust Research Services Limited 
Equiniti ISA Nominees Limited 
Equiniti Nominees Limited 
Equiniti Savings Nominees Limited 
Equiniti Corporate Nominees Limited 
Wealth Nominees Limited  
LR Nominees Limited 
Equiniti Shareview Limited 
SLC Registrars Limited 
SLC Corporate Services Limited 
Connaught Secretaries Limited 
Peter Evans Limited 
Peter Evans & Associates Limited 
Prism Communications & Management Limited 
Prism Cosec Limited 
David Venus (Health & Safety) Limited 
* Equiniti X2 Limited 
* Equiniti X2 Solutions Limited 
* Equiniti X2 Cap Limited 

UK 
UK 

Ordinary 
Ordinary 

Holding company 
Holding company 

100 
100 

100
100

UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
Channel islands 
UK 
UK 
UK 
UK 
india 

UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 
UK 

Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Registrars 
Ordinary 
Financial services 
Ordinary 
registrars 
ordinary 
Asset recovery 
Ordinary 
Trustee company 
Ordinary 
Ordinary 
Company secretarial 
Ordinary  Business process outsourcing 
information technology 
ordinary 
enabled services
Ordinary  Business process outsourcing 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Ordinary 
Holding company 
Ordinary  Business process outsourcing 
Company secretarial 
Ordinary 
Non trading 
Ordinary 
Non trading 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 
Holding company 
Ordinary 

100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 

100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100 
100

100
100
100
100
100
100
100
100
100
100
100
100
100
100 
- 
- 
-
-
100 
100
100
100

indirect investments
* Equiniti X2 Services Limited 
* Equiniti Services Limited 
Paymaster (1836) Limited 
> Xafinity Consulting Limited 

> HR Trustees Limited 
> XPT Limited 
> Entegria Limited 
Claybrook Computing (Holdings) Limited 
Claybrook Computing Limited 

* Equiniti Software Limited 
* Equiniti Solutions Limited 
> Xafinity Pensions Consulting Limited 
> Xafinity Trustees Limited 
Hazell Carr Software Services Limited 
InformationLog.com Limited 
> Xafinity SIPP Services Limited 
> Hazell Carr (PN) Services Limited 
> Xafinity Pension Trustees Limited 
> Hazell Carr (ES) Services Limited 
> hazell Carr (sa) services limited 
> Hazell Carr (SG) Services Limited 
> hazell Carr (at) services limited 

UK 
UK 
UK 
UK 

UK 
UK 
UK 
UK 
UK 

UK 
UK 
UK 
UK 
UK 
UK 
Scotland 
UK 
UK 
UK 
scotland 
UK 
scotland 

Ordinary 
Ordinary 
Ordinary 
Ordinary 

Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 

Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
Ordinary 
ordinary 
Ordinary 
ordinary 

Holding company 
Holding company 
Pensions administration 
Employee benefit 
consultancy
Corporate trustee 
Corporate trustee 
Dormant 
Holding company 
Computer software 
consultancy
Dormant 
Pensions administration 
Pensions consulting 
Dormant 
Dormant 
Dormant 
Pensions administration 
Dormant 
Dormant 
Dormant 
dormant 
Dormant 
pensions administration 

100 
100 
100 
100 

100 
100 
100 
100 
100 

100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 
100 

100
100
100
100

100
100
100
100
100

100
100
100
100
100
100
100
100
100
100
100
100
-

> In February 2013 these companies were disposed of as part of the sale of the Xafinity Consulting group.

* These companies changed their name in February 2013 when the Xafinity Consulting group was sold.

16 Other financial assets

non-current  

shares held in euroclear plc 

2012 
£’000 

6,122  

6,122  

2011
£’000

6,122

6,122 

The investment in Euroclear plc is recorded at cost as Euroclear plc is unquoted and a fair value cannot be reliably determined.

60  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

17 Other financial liabilities

18 Deferred income tax assets and liabilities (continued)

non-current
derivatives 
finance lease liabilities 

Current
derivatives 
finance lease liabilities 

18 Deferred income tax assets and liabilities

recognised liabilities
Deferred income tax liabilities are attributable to the following:

intangible assets 
rollover relief in respect of a gain 
tax liabilities 
net of tax assets 

net tax liabilities 

recognised assets
Deferred income tax assets are attributable to the following:

property, plant and equipment 
Employee benefits 
provisions 
tax value of loss carry-forwards 
tax assets 
net of tax liabilities 

net tax assets 

2012 
£’000 

-  
886  

886  

3,672  
381  

4,053  

2011
£’000

64 
1,289 

1,353 

1,337 
392 

1,729 

liabilities 
2012 
£’000 
25,811  
-  
25,811  
(17,224) 

Liabilities
2011
£’000
30,623 
3,125 
33,748 
(15,279)

8,587  

18,469 

assets 
2012 
£’000 
6,271  
1,455  
-  
9,498  
17,224  
(17,224) 

-  

Assets
2011
£’000
7,283 
1,258 
77
6,661 
15,279 
(15,279)

- 

31 december 2011 

property, plant and equipment 
intangible assets 
rollover relief in respect of a gain 
Employee benefits 
provisions 
tax value of loss carry-forwards  

31 december 2012 

property, plant and equipment 
intangible assets 
rollover relief in respect of a gain 
Employee benefits 
provisions 
tax value of loss carry-forwards  

19 Trade and other receivables

trade receivables  
receivables due from related parties 
other receivables and prepayments 

1 January 
2011 
£’000 
5,069  
(30,340) 
(3,375) 
878  
157  
1,572  

(26,039) 

On  
acquisitions 
£’000 
-  
597  
-  
-  
-  
-  

Recognised 
in income 
£’000 
2,214  
(880) 
250  
(584) 
(80) 
5,089  

Recognised  31 December
2011
£’000
7,283 
(30,623)
(3,125)
1,258 
77 
6,661 

in equity 
£’000 
-  
-  
-  
964  
-  
-  

597  

6,009  

964  

(18,469)

1 January  acquisitions 
/ disposals 
£’000 
(131) 
2,723  
2,875  
-  
-  
-  

2012 
£’000 
7,283  
(30,623) 
(3,125) 
1,258  
77  
6,661  

recognised 
in income 
£’000 
(881) 
2,089  
250  
(387) 
(77) 
2,837  

recognised 31 december
2012
£’000
6,271 
(25,811)
- 
1,455 
- 
9,498 

in equity 
£’000 
- 
-  
-  
584  
-  
-  

(18,469) 

5,467  

3,831  

584  

(8,587)

2012 
£’000 
24,341  
390  
31,113  

55,844  

2011
£’000
28,847 
446 
41,626 

70,919 

At 31 December 2012 trade receivables are shown net of an allowance for doubtful debts of £647,000 (2011: £621,000). The impairment 
loss recognised in the year was £469,000 (2011: £169,000)

Trade and other receivables of £9,954,000 have been transferred as held for sale (see note 21).

Deferred income tax assets amounting to £11,714,000 (2011: £13,761,000) arising on temporary timing differences of £50,929,000 (2011: 
£55,044,000) in respect of unrecognised deferred tax assets have not been recognised as their future economic benefit is uncertain.

20 Cash and cash equivalents

Cash and cash equivalents per statement of financial position 

Cash and cash equivalents per statement of cash flows 

2012 
£’000 

57,818  

57,818  

2011
£’000

46,845 

46,845 

The Group holds certain balances with banks in a number of segregated accounts. These balances are appropriately not included in the 
Group’s consolidated balance sheet. The number of accounts and balances held vary significantly throughout the year.

Cash and cash equivalents of £11,636,000 have been transferred as held for sale (see note 21)

62  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  63

 
 
 
 
               
 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

21 Non current assets held for sale and discontinued operations

22 Interest-bearing loans and borrowings

The assets and liabilities related to Xafinity Consulting  group of businesses have been presented as held for sale following approval of the 
Group’s management and shareholders in November 2012 to sell Xafinity Consulting in the UK.  The sale completed in February 2013 
following regulatory approval.

Group 

Operating cash flows 
Investing cash flows 
Financing cash flows 

Total cash flows 

a) Assets of disposal group classified as held for sale 

property, plant and equipment 
Goodwill 
intangible assets 
other current assets 
Cash and cash equivalents 

total 

2012 
£’000 
8,955  
(631) 
(13) 

8,311  

2012 
£’000 
335  
43,048  
20,632  
9,954  
11,636  

85,605  

2011
£’000
8,799 
(358)
(410)

8,031 

2011
£’000
- 
- 
- 
- 
- 

- 

Included in the figures above is £141,000 in goodwill and £575,000 in intangible assets relating Xafinity SIPP Services Limited’s acquisition of 
Hazell Carr (AT) Services Limited during 2012. 

b) Liabilities of disposal group classified as held for sale

provisions 
deferred income tax liabilities 
Current income tax liabilities 
trade and other payables 

total 

2012 
£’000 
484  
5,908  
1,889  
5,427  

13,708  

2011
£’000
- 
- 
- 
- 

- 

Analysis of the result of discontinued operations, and the result recognised on the re-measurement of assets or disposal group is as follows:

revenue 
expenses 
Profit before tax of discontinued operations 
tax 
Profit after tax of discontinued operations 

Profit for the year from discontinued operations 

2012 
£’000 
43,007  
(29,965) 
13,034  
(3,322) 
9,712  

2011
£’000
39,990 
(28,393)
11,213 
(2,406)
8,807 

9,712  

8,807

non-current liabilities
Secured bank loans 
Unamortised cost of raising finance 
Shares classified as debt 
non secured loan from related party 
non secured loan  

2012 
£’000 

2011
£’000

619,586  
(5,976) 
174,909  
63,238  
1,753  

646,791
(12,806)
161,952 
44,777 
1,621 

853,510  

842,335 

Costs of raising finance are being amortised over a period between 2 and 8 years. In the year £3,757,000 (2011: £7,518,000) has been 
recognised in finance expenses - amortised fees, in note 10.

Current liabilities
Secured bank loans 
Unamortised cost of raising finance 
non secured loan from related party 

terms and debt repayment schedule  

Equiniti Enterprises bank loan 
Xafinity Investments bank loan 
Equiniti Enterprises payment in kind (“PIK”) facility 
Shares classified as debt 
Non secured loan from related party 
Non secured loan  

23 Trade and other payables

trade payables  
accruals and deferred income 
other payables 

2012 
£’000 

32,861  
(3,415) 
-  

29,446  

2011
£’000

7,431 
(342)
13,753

20,842 

 amount    £’000  Currency 

year of
nominal 
maturity
interest rate 
2015-2017
Sterling  Libor + 3.2% 
2013-2017
Sterling  5.25% - 8.5% 
2017
Sterling  Libor + 9.5% 
8.0% 
Sterling 
 -   
8.0%  2018 - 2020
Sterling 
2020
8.0% 
Sterling 

416,480  
113,688  
122,279  
174,909  
63,238  
1,753  

892,347 

2012 
£’000 
3,620  
30,365  
4,981  

38,966  

2011
£’000
5,500 
22,372 
10,923 

38,795 

Other current liabilities of £5,427,000 have been transferred as held for sale (see note 21).

64  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

24 Employee benefits

24 Employee benefits (continued)

Employee co-investment plan
Prior to October 2007 all employees in Equiniti Enterprises Limited had the opportunity to purchase units under the co-investment plan. A 
unit being a notional unit share equal in proportion to the ordinary share and preference shares held by Advent International Corporation.

Defined contribution plans 
The Group operates a number of defined contribution pension plans. The total expense relating to these plans in the year was £5,128,000 
(2011: £4,860,000).

the units will only vest on the occurrence of a return of capital to the entire business and the value of each unit will be determined in 
relation to the value of the ordinary shares and preference shares at that time. The proportion of ordinary shares and preference shares is 
5% and 95% respectively.  Unpaid dividends on preference shares accrue at 8% per annum and compounded annually.

a unit shall lapse on the earlier of the tenth anniversary of the scheme, an exit, the cessation of a persons employment, a participants 
bankruptcy or on notice of a voluntary winding up of the Company. Unless there has been an occurrence of a return of capital and the value 
of a unit has been determined to have increased, the repayment will be the grant price.

Defined benefit plan - Summary of schemes

equiniti iCs limited 
paymaster (1836) limited 

Total of defined benefit plans as at 31 December  

2012 
£’000 
1,099  
5,169  

6,268  

2011
£’000
1,648 
2,330 

3,978

as at 1 January 
repayments to participants at the grant price 

as at 31 december 

  no of units 

2012 
in thousands 
451  
(23) 

428  

Carrying 
amount  
2012 
£’000 
451  
(23) 

428  

No of units 

2011 
In thousands 
453 
(2) 

Carrying
amount
2011
£’000
453
(2)

451  

451 

at the balance sheet date the units have been valued at £1 which, in the opinion of the directors, is the higher of the subscription amount 
and the fair value of the units.

management share scheme 
A number of the Group’s senior management are entitled to subscribe for a combination of B, C, D and E ordinary shares. Since the 
inception of the scheme a total of 250,910 B ordinary shares have been issued at a price of £1.43, 15,738 C ordinary shares at price of £3.33, 
144,943 D ordinary shares at a price of £3.33 and £1.00 and 155,005 E ordinary shares at a price of £3.33. In total at 31 December 2012 
566,596 shares had been issued for a consideration of £1,271,000. 

The terms of the investment define “Good” and “Bad” leavers. A Bad leaver is an employee leaving the Group by dismissal. A Good leaver 
receives the value of the market value or subscription price.

During the year 58,070 E ordinary shares (2011: nil), 8,598 D ordinary shares (2011: 6,879), 926 C ordinary shares (2011: 689) and nil 
B ordinary shares (2011: 15,555) were disposed of by leavers at the subscription amount of £225,000 (2011: £47,000), and acquired by 
Appleby Trust Jersey Limited. This company holds shares temporarily pending their purchase by authorised senior management. At 31 
december 2012 the appleby trust held approximately 56,000 d ordinary shares and 58,000 e ordinary shares at a consideration of 
£380,000.

During the year no shares were acquired (2011: 59,500) by senior management, for a consideration of £nil (2011: £59,500), from shares held 
by the Appleby Trust.

at the balance sheet date all shares were carried at an amount which, in the opinion of the directors, is the higher of the subscription 
amount and the fair value of the shares.

the charge relating to the arrangement in the year and the prior year is not material and as such no charge has been recognised in the 
period, nor the prior year. 

Defined benefit plan - Equiniti ICS Limited
The Group operates a defined benefit pension plan in the UK in its subsidiary Equiniti ICS Limited. A full actuarial valuation was carried out 
at 30 November 2009 and updated to 31 December 2012 by a qualified independent actuary.

present value of obligations (funded) 
fair value of plan assets 

Recognised liability for defined benefit obligations 

plan assets
The weighted average asset allocations at year end were as follows:

Equities 
Corporate bonds 
Cash 

actual return on plan assets 

2012 
£’000 
(8,684) 
7,585  

(1,099) 

2011
£’000
(8,371)
6,723 

(1,648)

2012 
85% 
8% 
7% 

100% 

2012 
£’000 
746  

2011
85%
9%
6%

100%

2011
£’000
(133)

to develop the expected long term rate of return on assets assumption, the Company considered the current level of expected returns on 
risk free investments (primarily government bonds), the historical level of the risk premium associated with other asset classes in which the 
portfolio is invested and the expectations of future returns of each asset class. The expected return for each asset class was then weighted 
based on the target asset allocation to develop the expected long term rate of return on assets assumption for the portfolio. This resulted in 
the selection of a 5.87% assumption for the overall expected rate of return on assets.

66  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

24 Employee benefits (continued)

Movement in present value of defined benefit obligation

Defined benefit obligation at 1 January 
Current service cost 
interest cost 
plan participants’ contributions 
actuarial (gain) / loss 
Benefits paid 

Defined benefit obligation at 31 December  
movement in fair value of plan assets

fair value of plan assets at 1 January 
expected return on plan assets 
actuarial gain / (loss) 
employer contribution 
member contributions 
Benefits paid 

fair value of plan assets at 31 december 

expense recognised in statement of comprehensive income

Current service cost 
interest cost 
expected return on plan assets 

2012 
£’000 
8,371  
93  
398  
56  
(98) 
(136) 

8,684  

2012 
£’000 
6,723  
398  
348  
196  
56  
(136) 

7,585  

2012 
£’000 
93  
398  
(398) 

93  

2011
£’000
7,425 
81 
402 
59 
503 
(99)

8,371 

2011
£’000
6,700 
473 
(606)
196
59 
(99)

6,723

2011
£’000
81 
402 
(473)

10 

The current service cost is recognised in administrative expenses in the statement of comprehensive income. Interest costs and the 
expected return on plan assets are recognised in other finance charges in the statement of comprehensive income.

actuarial gains and losses recognised in other comprehensive income

Cumulative loss at beginning of the year 
actuarial gains / (losses) recognised in other comprehensive income 

Cumulative loss at end of the year 

2012 
£’000 
(3,046) 
446  

(2,600) 

2011
£’000
(1,937)
(1,109)

(3,046)

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

24 Employee benefits (continued)

Weighted average assumptions used to determine benefit obligations at: 

Discount rate 
Rate of compensation increase 
Rate of increase in payment of currently accruing pensions (Post 6.4.06) 
Rate of increase in payment of currently accruing pensions (Pre 6.4.06) 
Rate of increase in pensions in deferment 
Inflation 

Weighted average life expectancy for mortality tables used to determine benefit obligations at 31 December 2012:

2012 

2011

4.60% 
3.90% 
2.10% 
2.90% 
2.20% 
2.90% 

4.75%
4.00%
2.50%
3.00%
3.00%
3.00%

male 
86.5  
88.4  

female
89.1 
90.9 

Member age 65 (current life expectancy) 
Member age 45 (life expectancy at 65) 

five year history 

period ended 

Benefit obligation at end of year 
fair value of plan assets at end of year 

Deficit 

Experience gains / (losses) on scheme assets: 
       - amount (£’000) 
       - % of scheme assets 

Experience (losses) / gains on scheme liabilities: 
       - amount (£’000) 
       - % of scheme liabilities 

Contributions 

december  december 
2011 
£’000 
8,371  
6,723  

2012 
£’000 
8,684  
7,585  

december 
2010 
£’000 
7,425  
6,700  

december 
2009 
£’000 
7,026  
5,763  

(1,099) 

(1,648) 

(725) 

(1,263) 

march
2009
£’000
5,545 
4,174 

(1,371)

348  
5% 

(606) 
(9)% 

353  
5% 

1,334  
23% 

(1,753)
(42)%

-  
0% 

(5) 
0% 

465  
6% 

       -  
0% 

-
0%

Equiniti ICS Limited expects to contribute £201,000 to its pension plan in 2013. 

Defined benefit plan - Paymaster (1836) Limited
The Group operates a defined benefit pension plan in the UK in its subsidiary Paymaster (1836) Limited. A full actuarial valuation was 
carried out at 6 April 2010 and updated to 31 December 2012 by a qualified independent actuary.

present value of obligations 
fair value of plan assets 

Recognised liability for defined benefit obligations 

2012 
£’000 
(35,148) 
29,979  

2011
£’000
(30,541)
28,211 

(5,169) 

(2,330)

68  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

24 Employee benefits (continued)

plan assets 

The weighted average asset allocations at year end were as follows:

Equities 
Corporate bonds 
Cash 

actual return on plan assets 

2012 
63% 
26% 
11% 

100% 
2012 
£’000 
1,693  

2011
60%
29%
11%

100%
2011
£’000
176 

24 Employee benefits (continued)

expense recognised in statement of comprehensive income

Current service cost 
interest cost 
expected return on plan assets 

2012 
£’000 
783  
1,521  
(1,359) 

945  

2011
£’000
855 
1,509 
(1,661)

703 

The current service cost is recognised within operating costs in the statement of comprehensive income. Interest costs and the expected 
return on plan assets are recognised in other finance charges in the statement of comprehensive income.

actuarial gains and losses recognised in other comprehensive income

to develop the expected long term rate of return on assets assumption, the Group considered the current level of expected returns on 
risk free investments (primarily government bonds), the historical level of the risk premium associated with other asset classes in which 
the portfolio is invested and the expectations of future returns of each asset class. The expected return for each asset class was then 
weighted based on the target asset allocation to develop the expected long term rate of return on assets assumption for the portfolio. At 31 
December 2012 the equity out performance allowance has remained the same as the previous year at 3.25%. This reflects the fact that gilt 
yields are at record lows, partly due to the effects of quantitative easing inflating gilt prices. As the long term outlook for equities will not be 
so effected it is believed that an increased allowance for extra return is justified and 3.25% is such a reasonable allowance. This has resulted 
in the selection of a 4.69% (2011: 4.81%) assumption for the overall expected rate of return on assets.

Movement in present value of defined benefit obligation

Defined benefit obligation at 1 January 
Current service cost 
interest cost 
plan participants’ contributions 
actuarial loss  
Benefits paid 
Change in assumptions, actuarial loss  

Defined benefit obligation at 31 December 

movement in fair value of plan assets

fair value of plan assets at 1 January  
expected return on plan assets 
actuarial gain / (loss) 
employer contribution 
members’ contributions 
Benefits paid 

fair value of plan assets at 31 december  

2012 
£’000 
30,541  
783  
1,521  
55  
1,447  
(1,073) 
1,874  

35,148  

2012 
£’000 
28,211  
1,359  
334  
1,093  
55  
(1,073) 

29,979  

2011
£’000
27,826 
855 
1,509 
60 
909 
(972)
354 

30,541 

2011
£’000
27,784 
1,661 
(1,484)
1,162 
60 
(972)

28,211 

Cumulative loss at the beginning of the year 
actuarial loss recognised in other comprehensive income 

Cumulative loss at the end of the year 

Weighted average assumptions used to determine benefit obligations at:

Discount rate 
Rate of compensation increase 
Rate of increase in payment of currently accruing pensions 
Rate of increase in pensions in deferment (Pre 6.4.09 service) 
Rate of increase in pensions in deferment (Post 6.4.09 service) 
Inflation assumption 

2012 

£’000 
(3,241) 
(2,987) 

(6,228) 

2012 
4.60% 
1.75% 
2.90% 
2.50% 
2.90% 
2.90% 

2011

£’000
(494)
(2,747)

(3,241)

2011
5.00%
1.75%
3.00%
2.30%
3.00%
3.00%

Weighted average life expectancy for mortality tables (PMA92, PFA92, Medium Cohort) used to determine benefit obligations at  
31 December 2012:

Member age 60 (current life expectancy) 
Member age 45 (life expectancy at 65) 

year ended

Benefit obligation at end of year 
fair value of plan assets at end of year 

Deficit 

Experience gains / (losses) on scheme assets:
       - amount (£’000) 
       - % of scheme assets 

Experience (losses) / gains on scheme liabilities:
      - amount (£’000) 
      - % of scheme liabilities 

Contributions
Paymaster (1836) Limited expects to contribute £1,100,000 to its pension plan in 2013. 

male 
88.7  
90.8  

female
89.8 
91.9 

2012 
£’000 
(35,148) 
29,979  

(5,169) 

2011 
£’000 
(30,541) 
28,211  

(2,330) 

2010
£’000
(27,826)
27,784 

(42)

334  
1% 

(1,484) 
(5)% 

(1,447) 
(4)% 

(909) 
(3)% 

890
3%

63 
0%

70  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

25 Provisions for other liabilities and charges

Balance at 1 January 2012 
provisions made during the year 
provisions used during the year 
provisions reversed during the year 
amounts arising from acquisitions 
unwinding of discounted amount 
Liabilities of disposal group classified as held for sale (see note 21) 

Balance at 31 december 2012 

non-current 
Current 

Contingent 
  consideration 
£’000 
2,983  
-  
(100) 
-  
1,788  
398  
-  

other 
provisions 
£’000 
8,407  
1,581  
(14) 
(2,391) 
-  
-  
(484) 

total
provisions
£’000
11,390 
1,581 
(114)
(2,391)
1,788 
398 
(484)

5,069  

7,099  

12,168 

2,559  
2,510  

5,069  

6,228  
871  

7,099  

8,787 
3,381 

12,168

A provision for contingent consideration of £5,069,000 (2011: £2,983,000) relates to various requirements to be met following the 
Group’s acquisitions. The minimum value of these provisions could be £nil up to a maximum of £5,069,000.  These were discounted at 
an appropriate discount rate at the time of the acquisitions, 9%, and are provided within provisions due to their uncertainty. Management 
regularly reconsider the appropriateness of the discount rate used and update when appropriate. These are expected to be utilised over 
periods up to 2015.

A provision of £871,000 has been made against exceptional irrecoverable costs incurred on a complex long term contract. This is expected 
to be utilised in 2013.

other provisions relate to constructive compliance obligations in existence on the acquisition of the ltsB registrars business in 2007 for 
£2,500,000 (2011: £2,746,000), provisions for dilapidations on this and subsequent acquisitions of £3,059,000 (2011: £5,300,000). 

A provision of £669,000 relates to the remaining potential balances payable on an acquisition in 2010. This is expect to be finalised by 2014. 

26 Share capital 

in thousands of shares 
on issue at 1 January – fully paid 

on issue at 31 december – fully paid 

allotted, called up and fully paid
shares of £1 each 

ordinary 
shares 
2012 
5,000  

Ordinary
shares
2011
5,000 

5,000  

5,000 

ordinary 
shares 
2012 
£’000 

share 
premium
2012 
£’000 

5,000  

5,000  

3,495  

3,495  

total

2012
£’000

8,495 

8,495 

26 Share capital (continued)

Share capital comprises A, B, C, D and E ordinary share of £1 each. The A ordinary shares are primarily held by the holding company. The B, 
C, D and E shares are primarily held by senior management.

The B, C, D and E shares are entitled to share in the proceeds of a sale or a listing of the Group.

All shares are entitled to receive dividends from profits available for distribution pro rata to the nominal value of each share.

Each share has equal voting rights.

27 Financial instruments 

Credit risk

The maximum exposure to credit risk at the reporting date was:

trade and other receivables 
Cash and cash equivalents 

Credit risk mitigation

note 

19 
20 

2012 
£’000 
 55,844  
 57,818  

113,662   

2011
£’000
 70,919 
 46,845

117,764 

Trade and other receivables are due from primarily FTSE listed companies and major UK public bodies both of which historically have few 
occurrences of defaults in the past.

For cash, cash equivalents and derivative financial instruments, only banks and financial institutions with a minimum rating of A are accepted. 

The ageing of trade receivables at the reporting date was: 
not past due 
past due 0-30 days 
past due 31-90 days 
past due more than 90 days 

2012 
£’000 
15,569  
5,576  
1,741  
1,455  

24,341  

2011
£’000
20,997 
5,259 
1,834 
1,378 

29,468 

Trade receivables not past due of £17,616,000 (2011: £20,997,000) are all existing customers with no defaults in the past.

Based on historic performance of these contracts, the Group has made an impairment allowance of £647,000 (2011: £621,000) in respect of 
trade receivables.  Where impairment allowances are made these are for the full value of the impaired debt.

Group impairment losses 

Balance at 1 January 
new provisions made in year 
release against receivables written off 
provisions no longer required 
Transfer to disposal group classified as held for sale 

Balance at 31 december 

2012 
£’000 
 621  
 469  
(159) 
 -  
(284) 

647  

2011
£’000
 741 
 169 
(146)
(143)
 - 

621

72  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

27 Financial instruments (continued) 

Liquidity risk

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

27 Financial instruments (continued)

The Group’s policy is to maintain other borrowings at fixed rates to fix the amount of future interest cash flows.

The maximum exposure to liquidity risk at the reporting date was: 

        Carrying Amount

Interest rate risk is managed across the Group’s companies by monitoring its interest linked revenues.

trade and other payables 
Employee benefits 
Other financial liabilities 
derivatives 
Secured bank loans 
Unamortised cost of raising finance 
Shares classified as debt 
non secured loan from related party 
non secured loan  

note 

23 
24 
17 
17 
22 
22 
22 
22 
22 

2012 
£’000 
 38,966  
428  
 1,267  
 3,672  
 652,447  
(9,391) 
 174,909  
 63,238  
 1,753  

2011
£’000
 38,795 
 451 
 1,681 
 1,401 
 654,222 
(13,148)
 161,952 
 58,530 
 1,621 

927,289  

 905,505 

All trade and other payables are expected to be paid in 6 months or less.

Employee benefits become repayable when the units lapse, as described in note 24.

The contractual cash flows including interest payments for the interest-bearing loans and borrowings and derivatives are shown in the table 
in this note 27, under interest rate risk below.

Liquidity risk mitigation

The Group regularly updates forecasts for cash flow and covenants to ensure it has sufficient funding available.  The Group also has 
revolving credit facilities of £12.6m available.

Capital risk

the Group’s objectives when managing capital is to maximise shareholder value whilst safeguarding the Group’s ability to continue as a going 
concern.  Total capital is calculated as total equity as shown in the balance sheet, plus net debt. Net debt is calculated as the total of interest 
bearing loans and borrowings as shown in the balance sheet, less cash and cash equivalents.  

management of capital  

equity  
interest-bearing loans and borrowings 

Cash and cash equivalents 

Interest rate risk

2012 
£’000 
(128,932) 
 882,956  

2011
£’000
(105,812)
 863,177 

 696,206  

710,520

Interest bearing assets comprise cash and bank deposits, all of which earn interest at a variable rate.

The interest rates on the bank loans are at market rates and the Group’s policy is to keep these loans within defined limits to help mitigate 
the risk that could arise from a significant change in interest rates.

The Group maintains a policy of fixing bank interest rates for the medium term. During the year a minimum of two thirds of the Group’s 
bank debt was covered by fixed interest rates for varying periods up to three years. The balance of bank debt interest is at current  
market rates.

The directors monitor the overall level of borrowings and interest costs to limit any adverse effects on financial performance of the group.

Effective interest rates and repricing analysis
The following are the contractual maturities of interest bearing financial liabilities including interest payments;

31 december 2011
Group
Amount in £’000’s 

Effective interest rate % 
Carrying amount 
0-1 years 
1-2 years 
2-5 years 
5 years and over 

Total contracted cash flows 

31 december 2012
Group
Amount in £’000’s 

Effective interest rate % 
Carrying amount 
0-1 years 
1-2 years 
2-5 years 
5 years and over * 

Total contracted cash flows 

Equiniti 

Equiniti 
enterprises  Enterprises PIK 
loan 

Xafinity 
investments 
secured 
bank loan 
5.25% - 8.5% 
 120,014  
(17,232) 
(35,018) 
(31,288) 
(94,032) 

secured 
bank loan
4.0% 
 423,724  
(24,687) 
(37,604) 
(338,526) 
(80,835) 

10.0% 
 110,484  
 -  
 -  
 -  
(199,269) 

Shares 
classified
as debt

8.0%
 161,952  
 -  
 -  
 -  
(249,873) 

Total

 816,174 
(41,919)
(72,622)
(369,814)
(624,009)

(177,570) 

(481,652) 

(199,269) 

(249,873) 

(1,108,364)

Equiniti 

Equiniti 
enterprises  Enterprises PIK 
loan 

Xafinity 
investments 
secured 
bank loan 
5.25% - 8.5% 
 113,688  
(15,474) 
(14,631) 
(130,198) 
 -  

secured 
bank loan
4.0% 
 416,480  
(39,396) 
(24,530) 
(392,038) 
 -  

10.0% 
 122,279  
 -  
 -  
(196,091) 
 -  

Shares 
classified
as debt

8.0%
 174,909  
 -  
 -  
 -  
(249,873) 

Total

 827,356 
(54,870)
(39,161)
(718,327)
(249,873)

(160,303) 

(455,964) 

(196,091) 

(249,873) 

(1,062,231)

* The shares classified as debt are redeemable on a change of control of the business but do not confer any rights of redemption no any 
right to vote. They have the right to a fixed dividend of 8%. Unpaid dividends accrue and are compounded annually. 

The Equiniti Enterprises PIK loan is repayable in 2017 and has an interest rate of Libor plus 9.5%.  Interest accrues and is  
compounded annually.

In addition non current non secured loans with a carrying value of £50,134,000 (2011: £46,398,000) including a loan to related parties 
of £48,381,000 (2011: £44,777,000) with an interest rate of 8% are repayable on exit with a contracted cash flow of £77,922,000 (2011: 
£73,631,000).  Current non secured loans due to related parties of £14,857,000 (2011: £13,753,000) with an interest rate of 8% are 
repayable on demand and have a contracted cash flow of £23,576,000 (2011: £13,753,000). 

The following tables indicates the periods in which the cash flows associated with derivatives that are cash flow hedges are expected to 
occur and are expected to impact the profit and loss; 

74  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  75

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

27 Financial instruments (continued)

28 Operating leases (continued)

31 december 2011 
amount in £’000’s 
Carrying amount 
Expected cash flows 
6 months or less 
6-12 months 
1-2 years 
2-5 years 

Total contracted cash flows 
31 december 2012 
amount in £’000’s 
Carrying amount 
Expected cash flows 
6 months or less 
6-12 months 
1-2 years 
2-5 years 

Total contracted cash flows 

 interest rate swaps

assets 
 1,107  
 1,107  
 353  
 468  
 286  
 -  

 1,107  

liabilities 
(2,508) 
(2,577) 
(1,013) 
(664) 
(230) 
(670) 

(2,577) 

 interest rate swaps

assets 
 78  
 78  
 78  
 -  
 -  
 -  

 78  

liabilities 
(3,750) 
(3,783) 
(947) 
(552) 
(996) 
(1,288) 

(3,783) 

total
(1,401)
(1,470)
(660)
(196)
 56 
(670)

(1,470)

total
(3,672)
(3,705)
(869)
(552)
(996)
(1,288)

(3,705)

Interest rate liabilities relate to two separate swaps. The first hedges monthly interest payable on secured bank loans based on Libor against 
a fixed rate, the second hedges monthly fee income earned on funds under the administration of the group on bank base rate against a fixed 
rate which runs through to October 2016.

Interest rate assets and liabilities also relate to a swap in place that hedges monthly interest payable on secured bank loans based on Libor 
against a fixed rate, which runs through to March 2013.

sensitivity analysis

At the balance sheet date it is estimated that an increase of one percentage point in interest rates would increase the finance costs for 
the Group by an estimated £1.4m, £1.1m of which is payable in kind on the PIK facility per annum and give rise to an estimated increase in 
revenue across the Group of £0.5m, yielding a net reduction to equity of £0.7m after tax.

The sensitivity analysis above is calculated after taking account of the effect of the interest rate swaps the Group holds.

fair values

There are no material differences between the carrying value of assets and liabilities and their fair value. The only financial instrument 
measured at fair value is the interest rate swap.

28 Operating leases

Future aggregate minimum lease payments relate primarily to the Group’s premises and are payable as follows:

less than one year 
Between one and five years 
More than five years 

2012 
£’000 
5,411  
13,923  
10,001  

29,335  

2011
£’000
5,421 
15,831 
11,596 

32,848 

During the year £6,012,000 (2011: £5,314,000) was recognised as an expense in the statement of comprehensive income in respect of 
operating leases.

Included in operating leases are £719,000 (2011: £234,000) due within one year and £546,000 (2011: £1,738,000) due between two and five 
years which relates to Xafinity Consulting, the business that the Group sold in February 2013.

29 Related party transactions

During the year interest of £4,744,000 (2011: £4,243,000) accrued on a loan bearing interest at 8% from Equiniti (Luxembourg) Sarl, leaving 
a balance outstanding  at the year end of £63,762,000 (2011: £59,018,000).

During the year interest of £93,000 (2011: £84,000) accrued on a loan bearing interest at 8% from key management personnel, leaving a 
balance outstanding  at the year end of £1,228,000 (2011: £1,135,000).

Transactions with key management personnel

The compensation of key management personnel (including the directors) is as follows:

Key management emoluments including social security costs 
Company contributions to money purchase pension plans 
Compensation for loss of office 
share based payments 

2012 
£’000 
2,599  
99  
293  
-  

2,991  

2011
£’000
2,480 
103 
- 
- 

2,583

Key management are the directors of the Group (includes non-executives), as well as the senior non-statutory director of each of the major 
subsidiaries, who have authority and responsibility to control, direct or plan the major activities within the Group.

As detailed in note 24, key management are entitled to subscribe for a combination of B, C, D and E ordinary shares. The value of shares 
held is as follows;

opening balance 
Purchases by key management 
Sales by key management 

Closing balance 

2012 
£’000 
583  
-  
(193) 

390  

2011
£’000
562 
43 
(22)

583 

advent international plc
See page 30 for information about the ultimate controlling party, Advent International plc. £90,000 (2011: £82,000) has been paid to various 
companies of the ultimate parent company for services received.

30 Ultimate parent company and controlling party

The Company is a wholly owned subsidiary of Equiniti (Luxemburg) Sarl, a Company incorporated in Luxemburg. The ultimate controlling 
party relationship lies with the funds managed by Advent International Corporation, a group incorporated in the United States of America.  

76  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  77

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Consolidated 
finanCial statements
for the year ended 31 december 2012

31 Post balance sheet events 

Subsequent to the balance sheet date, the Group disposed of the Xafinity Consulting division in February 2013 following regulatory approval.   

32 Reconciliation of profit / (loss) to cash generated from operations

Continuing operations
Adjustments for:
loss for the year 
depreciation and amortisation 
Share of profit of associates 
finance income 
finance costs 
income tax credit 

Changes in working capital
decrease / (increase) in trade and other receivables 
increase in trade and other payables 
decrease in provisions  
Decrease in employee benefits 

Group relief received 

discontinued operations
Adjustments for:
Profit for the year 
depreciation and amortisation 
finance income 
finance costs 
income tax charge 

Changes in working capital
increase in trade and other receivables 
increase in trade and other payables 
decrease in provisions  
tax paid 

Cash generated from operations 

2012 
£’000 

2011
£’000

(28,133) 
36,537  
(288) 
(973) 
67,882  
(7,048) 

(37,615)
35,599 
- 
(1,180)
75,982 
(8,813)

6,073  
4,647  
(687) 
(274) 

(13,034)
5,805 
(3,759)
(647)

5,912  

83,648  

1,739 

54,077 

2012 
£’000 

2011
£’000

9,712  
1,357  
(5) 
13  
3,322  

8,807 
1,275 
(1)
385 
2,406 

(191) 
785  
(222) 
(5,816) 

(192)
164 
(1,494)
(2,551)

8,955  

8,799 

92,603  

62,876

independent auditors’ report to  
the memBers of equiniti Group limited

We have audited the financial statements of Equiniti Group Limited for the period ended 31 December 2012 which comprise the Company 
statement of financial position, the Company statement of changes in equity, the Company statement of cash flows and the related notes. 
The financial reporting framework that has been applied in their preparation is applicable law and International Financial Reporting Standards 
(IFRSs) as adopted by the European Union.

Respective responsibilities of directors and auditors 
as explained more fully in the statement of directors’ responsibilities set out on page 37, the directors are responsible for the preparation 
of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on 
the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require 
us to comply with the Auditing Practices Board’s Ethical Standards for Auditors.

this report, including the opinions, has been prepared for and only for the Company’s members as a body in accordance with Chapter 3 of 
Part 16 of the Companies Act 2006 and for no other purpose.  We do not, in giving these opinions, accept or assume responsibility for any 
other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our 
prior consent in writing.

Scope of the audit of the financial statements 
An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance 
that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: 
whether the accounting policies are appropriate to the Group’s and parent Company’s circumstances and have been consistently applied 
and adequately disclosed; the reasonableness of significant accounting estimates made by the directors; and the overall presentation 
of the financial statements. In addition, we read all the financial and non-financial information in  the annual report to identify material 
inconsistencies with the audited financial statements. If we become aware of any apparent material misstatements or inconsistencies we 
consider the implications for our report.

Opinion on financial statements 
In our opinion the financial statements:

• 
• 
• 

give a true and fair view of the state of the Company’s affairs as at 31 December 2012 and of its result and cash flows for the year then ended;
have been properly prepared in accordance with ifrss as adopted by the european union; and
have been prepared in accordance with the requirements of the Companies Act 2006.

Opinion on other matter prescribed by the Companies Act 2006
In our opinion the information given in the Directors’ Report for the financial period for which the financial statements are prepared is 
consistent with the financial statements.

Matters on which we are required to report by exception
We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

• 

adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited 
by us; or
the financial statements are not in agreement with the accounting records and returns; or
• 
• 
certain disclosures of directors’ remuneration specified by law are not made; or
•  we have not received all the information and explanations we require for our audit.

Keith Evans (Senior Statutory Auditor) 
for and on behalf of pricewaterhouseCoopers llp
Chartered accountants and statutory auditors
reading
8 may 2013

78  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company statement  
of finanCial position
as at 31 december 2012

Company statement  
of ChanGes in equity
for the year ended 31 december 2012

assets 

non-current assets 
investments in subsidiaries 
Other financial assets 

Current assets 
tax receivable 
trade and other receivables 
Cash and cash equivalents 

Total assets 

equity and liabilities 

equity 
share capital 
share premium 
Retained earnings 

Total equity  

liabilities 

Current liabilities 
Group relief payable 
Other financial liabilities 

Total liabilities 

Total equity and liabilities 

note 

2012 
£’000 

2011
£’000

Balance at 1 January 2011 

share 
capital 
£’000 
 5,000  

share 
premium 
£’000 
 3,495  

retained 
earnings 
£’000 
 121  

total
equity
£’000
 8,616 

Profit after tax and total comprehensive income for the year 

 -  

 -  

 230  

 230 

Balance at 31 december 2011 

 5,000  

 3,495  

 351  

 8,846 

Balance at 1 January 2012 

 5,000  

 3,495  

 351  

 8,846 

loss after tax and total comprehensive income for the year 

 -  

 -  

(351) 

(351)

Balance at 31 december 2012 

 5,000  

 3,495  

 -  

 8,495 

8 
9 

11 
12 

13 
13 

10 

8,495  
7,375  

15,870  

8,495 
5,560 

14,055 

75  
256  
4,198  

4,529  

- 
- 
5,920 

5,920 

20,399  

19,975 

5,000  
3,495  
-  

8,495  

5,000 
3,495 
351 

8,846 

-  
11,904  

11,904  

95 
11,034 

11,129 

11,904  

11,129 

20,399  

19,975 

The notes on pages 83 to 88 form part of these financial statements. 
These financial statements were approved by the board of directors on 29 April 2013 and were signed on its behalf by:  

m hindley 
director 

80  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  81

 
 
 
 
 
 
 
 
 
 
 
               
 
               
 
               
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
               
 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
               
 
              
 
 
 
 
 
 
 
 
 
 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company statement 
of Cash floWs
for the year ended 31 december 2012

notes to the Company finanCial 
statements
for the year ended 31 december 2012

note 

2012 
£’000 

2011 
£’000

1 Accounting policies

Cash flows from operating activities

(Loss) / profit for the year 

Adjustments for:
finance income 
financial expense 
income tax expense 

increase in trade and other receivables 

Group relief paid 

Net cash outflow from operating activities 

Cash flows from investing activities

interest received 

Net cash inflow from investing activities 

Cash flows from financing activities

loans from related parties 
loans to related parties 

Net cash outflow from financing activities 

net decrease in cash and cash equivalents 
Cash and cash equivalents at 1 January 

(351) 

230 

(465) 
770  
(75) 

(121) 

(256) 

(377) 

(95) 

(472) 

 71  

71  

(359)
- 
129 

- 

- 

- 

- 

- 

75 

75 

99  
(1,420) 

- 
(2,451)

(1,321) 

(2,451)

(1,722) 
5,920  

(2,376)
8,296 

Cash and cash equivalents at 31 december 

12 

4,198  

5,920 

Equiniti Group Limited (the “Company”) is a limited company incorporated and domiciled in the UK.  The principal activity of the Company 
is that of a holding company. The registered office is Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH.

These financial statements have been prepared in accordance with International Financial Reporting Standards as adopted by the European 
Union (IFRSs as adopted by the EU), IFRIC Interpretations and the Companies Act 2006 applicable to companies reporting under IFRS. The 
financial statements have been prepared under the going concern basis. 

The preparation of financial statements in conformity with IFRSs requires the use of certain critical accounting estimates. It also requires 
management to exercise its judgement in the process of applying the Company’s accounting policies. The areas involving a higher degree of 
judgement or complexity, or areas where assumptions and estimates are significant to the financial statements, are disclosed in note 18.

The Company has taken advantage of the exemption provided under section 408 of the Companies Act 2006 not to publish its individual 
statement of comprehensive income and related notes.  The loss for the year was £351,000 (2011: profit of £230,000).

Measurement convention
The financial statements are prepared on the historical cost basis. 

Investments in subsidiaries
Investments in subsidiaries are carried at cost less any provisions for impairment.  

Cash and cash equivalents
Cash and cash equivalents comprise cash balances and call deposits. Bank overdrafts that are repayable on demand and form an integral 
part of the Company’s cash management are included as a component of cash and cash equivalents for the purpose only of the statement of 
financial position and the statement of cash flows.

Share capital
Ordinary shares are classified as equity.  Incremental costs directly attributable to the issue of new shares or options are shown in equity as 
a deduction, net of tax, from the proceeds.

Net finance costs
Net finance costs comprise interest payable, interest receivable on own funds, dividend income and foreign exchange gains and losses that 
are recognised in the statement of comprehensive income.

Interest income and interest payable is recognised in profit or loss as it accrues, using the effective interest method. Dividend income is 
recognised in the statement of comprehensive income on the date the entity’s right to receive payments is established.

Taxation
Tax on the profit for the year comprises current and deferred tax. Tax is recognised in the statement of comprehensive income except to 
the extent that it relates to items recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the 
statement of financial position date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes 
and the amounts used for taxation purposes. The following temporary differences are not provided for: the initial recognition of goodwill, 
the initial recognition of assets or liabilities that affect neither accounting nor taxable profit other than in a business combination and 
differences relating to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. The amount of 
deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax 
rates enacted or substantively enacted at the statement of financial position date.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset 
can be utilised.

new standards and interpretations not yet adopted

a) new and amended standards adopted by the company

There are no IFRSs or IFRIC interpretations that are effective for the first time for the financial year beginning on or after 1 January 2012 that 
would be expected to have a material impact on the company.

82  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  83

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Company finanCial 
statements
for the year ended 31 december 2012

notes to the Company finanCial 
statements
for the year ended 31 december 2012

1 Accounting policies (continued)

b) new standards and interpretations not yet adopted

a number of new standards and amendments to standards and interpretations are effective for annual periods beginning after 1 January 
2012, and have not been applied in preparing these financial statements. None of these is expected to have a significant effect on the 
financial statements of the company.

There are no other IFRSs or IFRIC interpretations that are not yet effective that would be expected to have a material impact on the company.

2 Financial risk management

Financial risk management
The Company has exposure to the following risks from its use of financial instruments:

       - credit risk 
       - liquidity risk 
       - market risk

Risk management policies are established for the Equiniti Group Limited group of companies (the “Group”) including Equiniti Group Limited 
and the Group audit Committee oversees how management monitors compliance with these policies and procedures and reviews the 
adequacy of the risk management framework in relation to the risks faced by the Company. The Group Audit Committee is assisted in its 
oversight role by Internal Audit and Compliance Monitoring. Internal Audit and Compliance Monitoring undertakes both regular and ad hoc 
reviews of risk management controls and procedures, the results of which are reported to the Audit Committee.

Credit risk
Credit risk is the risk of financial loss to the Company if a customer or counterparty, including brokers, to a financial instrument fails to meet 
its contractual obligations.

Liquidity risk
Liquidity risk is the risk that the Company will not be able to meet its financial obligations as they fall due. The Company’s approach to 
managing liquidity is to ensure, as far as possible, that the Company will have sufficient liquidity to meet its liabilities when due, under both 
normal and stressed conditions.

Market risk
Market risk is the risk that changes in market prices such as interest rates, foreign exchange rates and equity prices will effect the Company’s 
income or the value of its financial instruments.

The Company does not engage in holding speculative financial instruments or their derivatives. Further details in relation to financial risk 
management are contained in note 14 to these financial statements.

3 Capital risk management 

equiniti Group limited is focused on delivering value for its shareholders whilst ensuring the Company is able to continue effectively as a 
going concern.  Value adding opportunities to grow the business are continually assessed, although strict and careful criteria are applied.

4 Auditors’ remuneration

Auditors’ remuneration of £1,250 (2011: £1,250) was borne by a subsidiary company.

5 Staff numbers and costs

The Company has no employees other than the directors. Services to the Company are provided by staff employed by other companies 
within the Group.

6 Directors’ remuneration

The costs of the directors are borne by subsidiaries of the Company. There are no costs to the Company for their services.

7 Income tax (credit) / expense

recognised in the statement of comprehensive income

Current tax  (credit) / expense for the Company 
Group relief (receivable) / payable 
adjustments for prior years 

total tax in the statement of comprehensive income 

reconciliation of effective tax rate 

(Loss) / profit for the year 
total tax (credit) / expense  

(Loss) / profit excluding taxation 

Tax using the UK corporation tax rate of 24.5% (2011: 26.5%) 
non-deductible expenses 
prior year adjustments 

total tax (credit) / expense  

2012 
£’000 

(75) 
-  

(75) 

2012 
£’000 
(351) 
(75) 

(426) 

(104) 
29  
-  

(75) 

2011
£’000

95 
34 

129 

2011
£’000
230 
129 

359 

95 
- 
34 

129 

The standard rate of corporation tax in the UK changed from 26% to 24% with effect from 1 April 2012. Accordingly the Company’s profits 
for this accounting year are taxed at an effective rate of 24.5%. 

factors affecting future tax charges

During the year, as a result of the changes in the UK corporation tax rate to 24%, which was substantively enacted on 26 March 2012 and 
was effective from 1 April 2012; and to 23%, which was substantively enacted on 3 July 2012 and will be effective from 1 April 2013, the 
relevant deferred tax balances have been remeasured.

A further reduction to the UK corporation tax rate has been announced. The change proposes to reduce the rate to 22% from 1 April 2014. 
The change had not been substantively enacted at the balance sheet date and, therefore, is not recognised in these financial statements.

84  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  85

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Company finanCial 
statements
for the year ended 31 december 2012

notes to the Company finanCial 
statements
for the year ended 31 december 2012

8 Investments in subsidiaries

The Company has the following investments: 
Cost and net book value 

At beginning of year 

At end of year 

2012 
£’000 

8,495  

8,495  

2011
£’000

8,495 

8,495 

The directors consider the value of the investments to be supported by their underlying assets.  The Company has the following direct 
investments in subsidiaries:

name of controlled entity 

Country of 
incorporation 

Class of 
shares held 

Equiniti Enterprises Limited 
*Equiniti X2 Enterprises Limited 

UK 
UK 

Ordinary        Holding company 
Ordinary        Holding company 

principal  ownership 
2012 
activities 
% 
100 
100 

Ownership
2011
%
100
100

12 Cash and cash equivalents

Cash and cash equivalents per statement of financial position 

Cash and cash equivalents per statement of cash flows 

13 Share capital and reserves 

in thousands of shares 

on issue at beginning of year 

on issue at 31 december – fully paid 

A more comprehensive listing of indirectly owned subsidiaries is provided in the consolidated financial statements of Equiniti Group Limited.

* The company changed its name from Xafinity Enterprises Limited to Equiniti X2 Enterprises Limited following the sale of the Xafinity 
Consulting business in February 2013.

allotted, called up and fully paid 
shares of £1 each 

9 Other financial assets

non-current 
intercompany loan due from related parties 

10 Other financial liabilities

Current 
Loans classified as other financial liabilities due to related parties 

11 Trade and other receivables

other receivables and prepayments 

2012 
£’000 

7,375  

7,375   

2011
£’000

5,560 

5,560

2012 
£’000 

11,904   

11,904    

2011
£’000

11,034

11,034

2012 
£’000 

2011
£’000

256   

256 

-

-

14 Financial instruments 

Credit risk
The maximum exposure to credit risk at the reporting date was:

loans and receivables due from related parties 
trade and other receivables 
Cash and cash equivalents 

Credit risk mitigation

No amounts were past due, the company holds no collateral as security.

For cash and cash equivalents, only banks and financial institutions with a minimum rating of A are accepted. 

2012 
£’000 

4,198  

4,198  

2011
£’000

5,920 

5,920 

ordinary 
shares 
2012 

ordinary
shares
2011

5,000  

5,000  

5,000 

5,000 

ordinary 
shares 
2012 
£’000 

share 
premium
2012 
£’000 

5,000  

5,000  

3,495  

3,495  

total 

total

2012 
£’000 

8,495  

8,495  

2011
£’000

8,495 

8,495 

note 

9 
11 
12 

Carrying 
amount 
2012 
£’000 

Carrying
amount
2011
£’000

 7,375  
 256  
 4,198  

11,829  

 5,560 
 - 
 5,920 

11,480 

86  »  Equiniti Group annual report 2012

Equiniti Group annual report 2012  «  87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
              
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
notes to the Company finanCial 
statements
for the year ended 31 december 2012

14 Financial instruments (continued)
Liquidity risk
The maximum exposure to liquidity risk at the reporting date was:

loans from related parties 

Loans from related parties are repayable on demand.

Capital risk

Carrying 
amount 
2012 
£’000 
 11,904  

Carrying
amount
2011
£’000
 11,034 

11,904   

11,034 

the Company’s objectives when managing capital is to maximise shareholder value whilst safeguarding the Company’s ability to continue as 
a going concern.  Total capital is calculated as total equity as shown in the balance sheet.

management of capital  

equity  

15 Related party transactions

Company

2012 
£’000 

8,495 

 8,495 

2011
£’000

 8,846 

 8,846 

An interest bearing loan of £11,000,000 (2011: £11,000,000) accrued interest of £770,000 (2011: £nil) in the year.  In the previous year the 
Company borrowed the funds from Equiniti PIKco Limited and £11,770,000 was outstanding at the year end.

During the year group relief of £95,000 (2011: £34,000) was transferred from its subsidiary, Equiniti Limited, which was paid during the year. 
Further charges of £133,000 were incurred and are outstanding at the year end.

During the year interest of £212,000 (2011: £198,000) accrued on a loan made to its subsidiary company, Equiniti Inv Limited (formerly 
Xafinity Investments Limited).  £3,234,000 (2011: £3,022,000) was outstanding at the year end.

During the year the Company loaned £1,420,000 (2011: £2,451,000) to its subsidiary company, Equiniti Services Limited (formerly Xafinity 
Limited).  Interest of £182,000 (2011: £86,000) accrued on these loans. £4,139,000 (2011: £2,537,000) was outstanding at the year end.   

16 Ultimate parent company and controlling party

The Company is a wholly owned subsidiary of Equiniti (Luxemburg) Sarl, a company incorporated in Luxemburg. The ultimate controlling 
party relationship lies with the funds managed by Advent International Corporation, a group incorporated in the United States of America. 

17 Post balance sheet event

There have been no events subsequent to the balance sheet date which require disclosure in, or adjustment to, the financial statements. As 
referred to in the consolidated financial statements, the Equiniti Group disposed of Xafinity Consulting in February 2013.

18 Accounting estimates and judgements

There are no accounting policies where the use of assumptions and estimates are determined to be significant to the financial statements.

88  »  Equiniti Group annual report 2012

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EQUINITI GROUP LIMITED
Registered Number: 07090427

HEAD OFFICE
3 Minster Court,  
Mincing Lane, 
London  
EC3R 7DD

REGISTERED ADDRESS
Sutherland House 
Russell Way 
Crawley 
West Sussex 
RH10 1UH

www.equiniti.com