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Evolv Technologies Holdings, Inc.
Annual Report 2011

EVLV · NASDAQ Industrials
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FY2011 Annual Report · Evolv Technologies Holdings, Inc.
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Table of Contents  

UNITED STATES SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  

_____________________________________________  

Form 10-K  

þ  

o  

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE 
SECURITIES EXCHANGE ACT OF 1934  

    For the fiscal year ended January 28, 2012  

or  

TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934  

For the transition period from          to             

Commission file number 0-20243  
____________________________________________  

ValueVision Media, Inc.  

(Exact name of Registrant as Specified in Its Charter)  

Minnesota  
(State or Other Jurisdiction of Incorporation or Organization)  
6740 Shady Oak Road, Eden Prairie, MN  
(Address of Principal Executive Offices)  

41-1673770  
(I.R.S. Employer Identification No.)  
55344-3433  
(Zip Code)  

952-943-6000  
(Registrant’s Telephone Number, Including Area Code)  

Securities registered under Section 12(b) of the Exchange Act:  
Common Stock, $0.01 par value  
Name of exchange on which registered: Nasdaq Global Market  
Securities registered under Section 12(g) of the Exchange Act:  
None  
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  o      No  þ  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.  Yes  o 

     No  þ  

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been 
subject to such filing requirements for the past 90 days.  Yes  þ      No  o  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive 
Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period 
that the registrant was required to submit and post such files).  Yes  þ      No  o  

Indicate  by  check mark  if  disclosure  of  delinquent  filers  pursuant  to  Item 405 of  Regulation S-K  is  not  contained herein,  and  will  not  be 
contained,  to  the  best  of  registrant’s  knowledge,  in  definitive  proxy  or  information  statements  incorporated  by  reference  in  Part III  of  this 
Form 10-K or any amendment to this Form 10-K.   o  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting 
company. See  the  definitions of  “large  accelerated filer,” “accelerated  filer”  and  “smaller  reporting  company”  in Rule 12b-2 of the  Exchange 
Act. (Check one): 

Large accelerated filer  o  

Accelerated filer  þ  

Non-accelerated filer  o  

Smaller reporting company  o 

(Do not check if a smaller reporting company)  

Indic ate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.  Yes  o      No  þ  
As of April 2, 48,561,305  shares of the registrant’s common stock were outstanding. The aggregate market value of the common stock held 
by  non-affiliates  of  the  registrant  on  July 30,  2011  ,  based  upon  the  closing  sale  price  for  the  registrant’s  common  stock  as  reported  by  the 
Nasdaq Global Market on July 30, 2011 was approximately $290,612,285 . For purposes of determining such aggregate market value, all officers 
and directors of the registrant are considered to be affiliates of the registrant, as well as shareholders holding 10% or more of the outstanding 
common stock as reflected on Schedules 13D or 13G filed with the registrant. This number is provided only for the purpose of this annual report 
on Form 10-K and does not represent an admission by either the registrant or any such person as to the status of such person.  
DOCUMENTS INCORPORATED BY REFERENCE  

Portions of the registrant’s definitive proxy statement to be filed with the Securities and Exchange Commission pursuant to Regulation 14A 

 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
not later than 120 days after the close of its fiscal year ended January 28, 2012 are incorporated by reference in Part III of this annual report 

on Form 10-K. 

1  

 
VALUEVISION MEDIA, INC.  
ANNUAL REPORT ON FORM 10-K  

For the Fiscal Year Ended  

January 28, 2012  

TABLE OF CONTENTS  

PART I  

PART II  

Business  

Item 1.  
Item 1A.   Risk Factors  
Item 1B.   Unresolved Staff Comments  
Item 2.  
Item 3.  
Item 4.  

Properties  
Legal Proceedings  
Mine Safety Disclosures  

Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities  
Selected Financial Data  
Management’s Discussion and Analysis of Financial Condition and Results of Operations  

Item 5.  
Item 6.  
Item 7.  
Item 7A.   Quantitative and Qualitative Disclosures About Market Risk  
Financial Statements and Supplementary Data  
Item 8.  
Item 9.  
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure  
Item 9A.   Controls and Procedures  
Item 9B.   Other Information  

Item 10.   Directors, Executive Officers and Corporate Governance  
Item 11.  
Item 12.  
Item 13.  
Item 14.  

Executive Compensation  
Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters  
Certain Relationships and Related Transactions, and Director Independence  
Principal Accountant Fees and Services  

PART III  

Exhibits and Financial Statement Schedule  

PART IV  

Item 15.  
Signatures  
 EX-10.25  
 EX-21  
 EX-23  
 EX-31.1  
 EX-31.2  
 EX-32  

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CAUTIONARY STATEMENT CONCERNING FORWARD-LOOKING INFORMATION  

This annual report on Form 10-K, as well as other materials filed by us with the Securities and Exchange Commission, and information 
included  in  oral  statements  or  other  written  statements  made  or  to  be  made  by  us,  contains  certain  forward-looking  statements  within  the 
meaning of  the  Private  Securities  Litigation  Reform Act  of 1995.  All  statements  other  than  statements  of  historical  fact, including  statements 
regarding guidance, industry prospects or future results of operations or financial position made in this report are forward-looking.  

We often use words such as anticipates, believes, expects, intends and similar expressions to identify forward-looking statements. These 
statements  are  based  on  management’s  current  expectations  and  accordingly  are  subject  to  uncertainty  and  changes  in  circumstances.  Actual 
results  may  vary  materially  from  the  expectations  contained  herein  due  to  various  important  factors,  including  (but  not  limited  to):  consumer 
preferences, spending and debt levels; the general economic and credit environment; interest rates; seasonal variations in consumer purchasing 
activities;  changes  in  the  mix  of  products  sold  by  us;  competitive  pressures  on  sales;  pricing  and  gross  profit  margins;  the  level  of  cable  and 
satellite distribution for our programming and the associated fees; our ability to establish and maintain acceptable commercial terms with third-
party vendors and other third parties; our ability to successfully manage and maintain our brand name and marketing initiatives; our ability to 
manage our operating expenses successfully and our working capital levels; our management and information systems infrastructure; challenges 
to our data and information security; changes in governmental or regulatory requirements; litigation or governmental proceedings affecting our 
operations;  the  other  risks  identified  under  Item  1A  (“Risk  Factors”)  in  this  annual  report  on  Form  10-K;  significant  public  events  that  are 
difficult to predict, such as widespread weather catastrophes or other significant television-covering events causing an interruption of television 
coverage or that directly compete with the viewership of our programming; and our ability to obtain and retain key executives and employees. 
Investors  are  cautioned  that  all  forward-looking  statements  involve  risk  and  uncertainty.  The  facts  and  circumstances  that  exist  when  any 
forward-looking statements are made and on which those forward-looking statements are based may significantly change in the future, thereby 
rendering  the  forward-looking  statements  obsolete.  We  are  under  no  obligation  (and  expressly  disclaim  any  obligation)  to  update  or  alter  our 
forward-looking statements whether as a result of new information, future events or otherwise.  

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Item 1. Business  

PART I  

When we refer to “we,” “our,” “us” or the “Company,” we mean ValueVision Media, Inc. and its subsidiaries unless the context indicates 
otherwise.  ValueVision  Media,  Inc.  is  a  Minnesota  corporation  with  principal  and  executive  offices  located  at  6740  Shady  Oak  Road,  Eden 
Prairie,  Minnesota  55344-3433.  ValueVision  Media,  Inc.  was  incorporated  on  June 25,  1990.  Our  fiscal  year  ended  January 28,  2012  is 
designated  fiscal  2011  ,  our  fiscal  year  ended  January 29,  2011  is  designated  fiscal  2010  ,  and  our  fiscal  year  ended  January 30,  2010  is 
designated fiscal 2009 .  

A. General  

We are a multichannel electronic retailer that markets, sells and distributes products to consumers through TV, telephone, online, mobile 
and social media. Our primary form of product exposure is our 24-hour television shopping network, ShopNBC, which is distributed primarily 
through cable and satellite affiliation agreements, and markets brand name and private label products in the categories of Jewelry & Watches; 
Home and Electronics; Beauty, Health & Fitness; and Fashion & Accessories. We also operate ShopNBC.com, a comprehensive e-commerce 
platform that sells products appearing on  our television shopping channel as well as an extended assortment of online-only merchandise. Our 
programming and products are also marketed via mobile devices - including smartphones and tablets such as the iPad, and through the leading 
social media channels.  

ShopNBC  is  distributed  into  approximately  81.5  million  homes,  primarily  through  cable  and  satellite  affiliation  agreements  and  the 
purchase  of  month-to-month  full-  and  part-time  lease  agreements  of  cable  and  broadcast  television  time.  ShopNBC  programming  is  also 
streamed live on the Internet at www.ShopNBC.com and www.ShopNBC.tv . We also distribute our programming through a company-owned 
full power television station in Boston, Massachusetts and through leased carriage on a full power television station in Seattle, Washington.  

We  have  an  exclusive  trademark  license  from  NBCUniversal  Media,  LLC,  formerly  known  as  NBC  Universal,  Inc.,  (“NBCU”)  for  the 
worldwide use of an NBC-branded name through May 2012. Additionally, the agreement provides for a one-year extension to May 2013 upon 
the  mutual  agreement  of  both  parties.  Pursuant  to  the  license,  we  operate  our  television  home  shopping  network  and  our  Internet  websites, 
ShopNBC.com and ShopNBC.tv.  

Multi-media Retailing  

Our  primary  form  of  multi-media  retailing  is  our  live  24-hour  television  shopping  network.  ShopNBC  is  the  third  largest  television 
shopping channel in the United States. ShopNBC.com is a comprehensive e-commerce website with complementary and web-only products. Net 
sales,  including  shipping  and  handling  revenues,  totaled  $558.4  million  ,  $562.3  million  and  $527.9  million  for  fiscal  2011  ,  fiscal  2010  and 
fiscal 2009 , respectively. Shoppers can interact and shop via a toll-free telephone number and place orders directly with us or enter an order on 
the  ShopNBC.com  website.  Our  television  programming  is  produced  at  our  Eden  Prairie,  Minnesota  headquarters  facility  and  is  transmitted 
nationally via satellite to cable system operators, direct-to-home satellite providers, broadcast television station operators and to our owned full 
power broadcast television station WWDP TV in Boston, Massachusetts.  

Products and Product Mix  

Products  sold  on  our  multi-media  platforms  include  primarily  jewelry  &  watches,  home  &  electronics,  beauty,  health  &  fitness,  and 
fashion & accessories. Historically, jewelry and watches have been our largest merchandise categories. We are currently endeavoring to shift our 
product mix to include a more diversified product assortment in order to grow our new and active customer base. The following table shows our 
merchandise mix as a percentage of television home shopping and Internet net sales for the years indicated by product category group:  

Category  
Jewelry & Watches  
Home & Electronics  
Beauty, Health & Fitness  
Fashion & Accessories  

  Fiscal 2011  
53%  
28%  
12%  
7%  

  Fiscal 2010  
52%  
32%  
10%  
6%  

  Fiscal 2009  
55%  
31%  
7%  
7%  

Jewelry & Watches.   Featuring an assortment of high-quality gold, sterling silver, and platinum jewelry, ShopNBC offers consumers the 
latest in fine and fashion jewelry. Additionally, ShopNBC hosts an extensive collection of men’s and women’s watches from classic to modern 
designs.  

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Home &  Electronics.    ShopNBC  features  the  latest  in  home  décor,  bed  and  bath  textiles,  kitchen  appliances,  mattresses,  dining 
accessories,  and  home  furnishings  that  add  functionality  and  style  to  any  home.  We  give  consumers  access  to  some  of  the  world's  most 
recognized electronic brands.  

Beauty, Health & Fitness.   ShopNBC's beauty, health and fitness assortment features products that inspire today's women to look and feel 
great. ShopNBC offers a variety of skincare, cosmetics, and hair care products in addition to the latest nutritional supplements, exercise gear and 
fitness accessories.  

Fashion  &  Accessories.    ShopNBC  features  fashionable  looks  that  fit  any  style.  Offering  a  wide  assortment  of  apparel,  outerwear, 

handbags, accessories, and footwear, ShopNBC provides today's consumer with easy, affordable style.  

B. Company Strategy  

As a multichannel electronic retailer, our strategy is to offer our customers differentiated quality brands and products at a compelling value 
proposition. We also seek to provide today's consumers with flexible programming formats and access that allows them to view and interact with 
our content and products at their convenience - whenever and wherever they are able. Our merchandise positioning aims to make us a trusted 
destination  for  quality  and  an  authority  in  a  broad  category  of  merchandise.  We  focus  on  creating  a  customer  experience  that  builds  strong 
loyalty and an active customer base.  

In  support  of  this  strategy,  we  are  pursuing  the  following  actions  to  improve  the  operational  and  financial  performance  of  our  company: 
(i) broaden and optimize our product mix to appeal to more customers and to encourage additional purchases per customer, (ii) increase new and 
active customers and improve household penetration, (iii) increase our gross margin dollars by improving merchandise margins in key product 
categories  while  prudently  managing  inventory  levels,  (iv) reduce  our  transactional  operating  expenses  while  managing  our  fixed  operating 
expenses, (v) grow our Internet business with expanded product assortments and Internet-only merchandise offerings, (vi) expand our Internet, 
mobile  and  social  media  channels  to  attract  and retain  more  customers,  and  (vii) maintain  cable  and  satellite  carriage  contracts  at  appropriate 
durations while seeking cost savings opportunities and improved channel positions.  

C. Television Program Distribution and Internet Operations  

Net sales from our television home shopping business, inclusive of shipping and handling revenues, totaled $307 million , $330 million , 
and $350 million , representing 55% , 59% , and 66% of consolidated net sales for fiscal 2011 , fiscal 2010 and fiscal 2009 , respectively. Net 
sales from our  internet website  business,  inclusive of shipping and  handling revenues,  totaled  $251 million  ,  $232 million  and $178 million  , 
representing  45%  ,  41%  and  34%  of  consolidated  net  sales  for  fiscal  2011,  fiscal  2010  and  fiscal  2009  ,  respectively.  Our  internet  sales 
percentage  is  calculated  based  on  sales  orders  that  are  generated  from  our  shopnbc.com  website  and  primarily  ordered  directly  online.  Our 
television programming continues to be the most significant medium through which we reach our customers and we believe that our television 
home  shopping  broadcast  program  is  a  key  driver  of  traffic  to  our  shopnbc.com  website.  Our  internet  business  represents  an  important 
component of our future growth opportunities, and we will continue to invest in and enhance our internet-based capabilities.  

Television Home Shopping Network  

Satellite Delivery of Programming.   Our programming is presently distributed via a leased communications satellite transponder to cable 
systems and direct-to-home satellite providers, a full power television station in Boston, one leased broadcast station in Seattle, and satellite dish 
owners. In January 2005, we entered into a long-term satellite lease agreement with our present provider of satellite services. Pu rsuant to the 
terms of this agreement, we distribute our programming through a satellite that was launched in August 2005. The agreement provides us, under 
certain circumstances, with preemptible back-up services if satellite transmission is interrupted.  

Television  Distribution.    As  of  January 28,  2012  ,  we  have  entered  into  affiliation  agreements  with  parties  representing  approximately 
1,530  cable  systems  allowing  each  operator  to  offer  our  television  home  shopping  programming  substantially  on  a  full-time  basis  over  their 
systems. The terms of the affiliation agreements typically range from one to two years. During any fiscal year, certain agreements with cable, 
satellite or other distributors may expire. Under certain circumstances, the television operators or we may cancel the agreements prior to their 
expiration.  The  affiliation  agreements  generally  provide  that  we  will  pay  each  operator  a  monthly  access  fee  and  in  some  cases  marketing 
support payments based on the number of homes receiving our programming. We frequently review distribution opportunities with cable system 
operators and broadcast stations providing for full- or part-time carriage of our programming.  

Cable operators serving a large majority of cable households offer cable programming on a digital basis. The use of digital compression 
technology  provides  cable  companies  with  greater  channel  capacity.  While  greater  channel  capacity  increases  the  opportunity  for  distribution 
and, in some cases, reduces access fees paid by us, it also may adversely impact our ability to compete  

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for television viewers to the extent it results in a higher channel position for us, placement of our programming in separate programming tiers, 
the broadcast of additional competitive channels or viewer fragmentation due to a greater number of programming alternatives.  

During fiscal 2011 , there were approximately 111 million   homes in the United States with at least one television set. Of those homes, 
there  were  approximately  58  million  basic  cable  television  subscribers,  approximately  34  million  direct-to-home  satellite  subscribers  and 
approximately 7 million homes who receive programming through telephone service providers, such as AT&T and Verizon. Homes that receive 
our television home shopping programming 24 hours per day are each counted as one full-time equivalent, or FTE, and homes that receive our 
programming for any period less than 24 hours are counted based upon an analysis of time of day and day of week that programming is received. 
We have continued to experience growth in the number of FTE subscriber homes that receive our programming.  

Our  programming  is  carried  on  direct-to-home  satellite  services  DIRECTV  and  DISH  Network.  Carriage  is  full-time  and  we  pay  each 
operator  a  monthly  access  fee  based  upon  the  number  of  subscribers  receiving  our  programming.  As  of  January 28,  2012  ,  our  programming 
reached approximately 34 million direct-to-home subscribers on a full-time basis which represents 100% of the total number of direct-to-home 
satellite subscribers in the United States.  

As of January 28, 2012 , we served approximately 81.5 million subscriber homes, or approximately 79.8 million average FTEs, compared 

with approximately 78.3 million subscriber homes, or approximately 76.4 million average FTEs, as of January 29, 2011 .  

Other Methods of Program Distribution.   Our programming is also made available full-time to homes in the Boston and Seattle markets 
over the air via television broadcast stations owned by us or where we lease the broadcast time. In fiscal 2011, fiscal 2010 and fiscal 2009 , our 
Boston and leased Seattle station were responsible for approximately 3% , 5% and 5%, respectively, of our total consolidated net sales. As of 
January 28, 2012 , we also have carriage agreements with companies primarily known for offering telephone services that offer video services 
using internet protocol delivery. In addition, our programming is also available through our internet retailing websites, www.ShopNBC.com and 
www.ShopNBC.tv.  

Internet Websites  

Our  websites,  ShopNBC.com  and  ShopNBC.tv,  provide  customers  with  a  broad  array  of  consumer  merchandise,  including  all  products 
being  featured  on  our  television  programming  as  well  as  other  merchandise  sold  specifically  on  ShopNBC.com.  The  websites  include  a  live 
webcast feed of our television programming, an archive of recent past programming, videos of many individual products that the customer can 
view  on  demand,  an  online  program  guide,  customer-generated  product  reviews  as  well  as  additional  information  about  our  ShopNBC  show 
hosts and guest personalities.  

Our  e-commerce  activities  are  subject  to  a  number  of  general  business  regulations  and  laws  regarding  taxation  and  online  commerce. 
There have been continuing efforts to increase the legal and regulatory obligations and restrictions on companies conducting commerce through 
the  internet,  primarily  in  the  areas  of  taxation,  consumer  privacy  and  protection  of  consumer  personal  information.  For  example,  the 
Commonwealth  of  Massachusetts  has  promulgated  regulations  that  took  effect  on  March 1,  2010  that  impose  a  number  of  data  security 
requirements on companies that collect certain types of information concerning Massachusetts residents. There are indications that other states 
may adopt similar requirements in the future. A patchwork of state laws imposing differing security requirements depending on the residence of 
our customers could impose added compliance costs without a compensating increase in income.  

In  November  2002,  a  number  of  states  approved  a  multi-state  agreement  to  simplify  state  sales  tax  laws  by  establishing  one  uniform 
system  to  administer  and  collect  sales  taxes  on  traditional  retailers  and  electronic  commerce  merchants.  The  agreement  became  effective  on 
October 3, 2005. To date, 24 of the 44 states that approved the agreement have passed conforming legislation. A number of states and the U.S. 
Congress  are  considering  other  legislative  initiatives  that  would  impose  tax  collection  obligations  on  sales  made  through  the  internet.  No 
prediction  can  be  made  as  to  whether  individual  states  will  enact  legislation  requiring  retailers  such  as  us  to  collect  and  remit  sales  taxes  on 
transactions that occur over the internet. On October 31, 2007, the United States enacted a seven-year moratorium on internet access taxes. This 
moratorium is set to expire in 2014.  

The federal Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003, or the CAN-SPAM Act, was signed into 
law on December 16, 2003 and went into effect on January 1, 2004. The CAN-SPAM Act pre-empts similar laws passed by over thirty states, 
some  of  which  contain  restrictions  or  requirements  that  are  viewed  as  stricter  than  those  of  the  CAN-SPAM  Act.  The  CAN-SPAM  Act  is 
primarily an opt-out type law; that is, prior permission to send e-mail solicitations to a recipient is not required, but a recipient may affirmatively 
opt out of such future e-mail solicitations. The CAN-SPAM Act requires commercial e-mails to contain a clear and conspicuous identification 
that the message is an advertisement or solicitation for goods or services (unless the sender obtains prior affirmative consent from the recipient to 
receive such messages), as well as a clear and conspicuous unsubscribe function that allows recipients to alert the sender that they do not desire 
to  receive  future  e-mail  solicitation  messages.  In  addition,  the  CAN-SPAM  Act  requires  that  all  commercial  e-mail  messages  include  a  valid 
physical postal address.  

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The CAN-SPAM implementing regulations were amended in 2008 by the FTC to include, among other things, a prohibition that e-mail senders 
make it difficult for a recipient to opt-out of receiving future emails from the sender. We believe the CAN-SPAM Act limits our ability to pursue 
certain direct marketing activities, thus limiting our sales and potential customers.  

Changes in consumer protection laws also may impose additional burdens on those companies conducting business online. The adoption of 
additional laws or regulations may decrease the growth of the internet or other online services, which could, in turn, decrease the demand for our 
products and services and increase our cost of doing business through the internet.  

In  addition,  since  our  website  is  available  over  the  internet  in  all  states,  various  states  may  claim  that  we  are  required  to  qualify  to  do 
business as a foreign corporation in such state, a requirement that could result in fees and taxes as well as penalties for the failure to qualify. Any 
new legislation or regulation, the application of laws and regulations from jurisdictions whose laws do not currently apply to our business or the 
application of existing laws and regulations to the internet and other online services could have a material adverse effect on the growth of our 
business in this area.  

D. Relationship with NBCU and GE Equity  

Alliance with GE Equity and NBCU  

In  March  1999,  we entered  into  an  alliance  with GE  Capital Equity  Investments,  Inc. (“GE  Equity”)  and NBCU,  pursuant to  which  we 
issued  Series A  redeemable  convertible  preferred  stock  and  common  stock  warrants,  and  entered  into  a  shareholder  agreement,  a  registration 
rights  agreement,  a  distribution  and  marketing  agreement  and,  the  following  year,  a  trademark  license  agreement.  On  February 25,  2009,  the 
Company  entered  into  an  exchange  agreement  with  the  same  parties,  pursuant  to  which  GE  Equity  exchanged  all  outstanding  shares  of  the 
Company’s Series A preferred stock for (i) 4,929,266 shares of the Company’s Series B redeemable preferred stock, (ii) a warrant to purchase up 
to  6,000,000 shares  of  the  Company’s  common  stock  at  an  exercise  price  of  $0.75  per  share  and  (iii) a  cash  payment  in  the  amount  of 
$3.4 million.  In  connection  with  the  exchange,  the  parties  also  amended  and  restated  the  1999 shareholder  agreement  and  registration  rights 
agreement. The outstanding agreements with GE Equity and NBCU are described in more detail below.  

The shares of Series B redeemable preferred stock were redeemable by us at any time for an initial redemption amount of $40.9 million, 
plus  accrued  dividends  at  a  base  rate  of  12%,  subject  to  adjustment.  In  addition,  the  Series  B  preferred  stock  provided  GE  Equity  with  class 
voting rights and the rights to designate members of our board of directors. In April 2011, we redeemed all of the outstanding Series B preferred 
stock for $40.9 million and paid accrued dividends of $6.4 million.  

In January 2011, General Electric Company (“GE”) consummated a transaction with Comcast Corporation (“Comcast”) pursuant to which 
GE contributed all of its holdings in NBCU to NBCUniversal, LLC, a newly formed entity beneficially owned 51% by Comcast and 49% by GE. 
As a result of that transaction, NBCU became a wholly owned subsidiary of NBCUniversal, LLC.  

As  of  February17,  2012,  the  direct  equity  ownership  of  GE  Equity  in  the  Company  consisted  of  warrants  to  purchase  up  to 
6,000,000 shares  of  common  stock  and  as  of  May  16,  2011,  (their  most  recent  filed  13D),  the  direct  ownership  of  NBCU  in  the  Company 
consisted of 7,141,849 shares of common stock and warrants to purchase 7,372 shares of common stock. The Company has a significant cable 
distribution agreement with Comcast and believes that the terms of this agreement are comparable to those with other cable system operators.  

In  connection  with  the  transfer  of  its  ownership  in  NBCU,  GE  also  agreed  with  Comcast  that,  for  so  long  as  GE  Equity  is  entitled  to 
appoint two members of our board of directors, NBCU will be entitled to retain a board seat provided that NBCU beneficially owns at least 5% 
of our adjusted outstanding common stock as computed under the amended and restated shareholders agreement described below. Furthermore, 
GE agreed to obtain the consent of NBCU prior to consenting to our adoption of any shareholders rights plan or certain other actions that would 
impede or restrict the ability of NBCU to acquire or dispose of shares of our voting stock or our taking any action that would result in NBCU 
being deemed to be in violation of Federal Communications Commission multiple ownership regulations.  

NBCU Trademark License Agreement  

On  November 16,  2000,  we  entered  into  a  trademark  license  agreement  with  NBCU  pursuant  to  which  NBCU  granted  us  an  exclusive, 
worldwide license for a term of ten years to use certain NBC trademarks, service marks and domain names to rebrand our business and corporate 
name and website. We subsequently selected the names ShopNBC and ShopNBC.com.  

Under the license agreement, we have agreed, among other things, to (i) certain restrictions on using trademarks, service marks, domain 
names,  logos  or  other  source  indicators  owned  or  controlled  by  NBCU,  (ii) the  loss  of  our  rights  under  the  license  with  respect  to  specific 
territories outside of the United States in the event we fail to achieve and maintain certain performance targets in such territories, (iii) not own, 
operate, acquire or expand our business to include certain businesses without NBCU’s  

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prior consent, (iv) comply with NBCU’s privacy policies and standards and practices, and (v) not own, operate, acquire or expand our business 
such that one-third or more of our revenues or our aggregate value is attributable to certain services (not including retailing services similar to 
our existing e-commerce operations) provided over the internet. The license agreement also grants to NBCU the right to terminate the license 
agreement  at  any  time  upon  certain  changes  of  control  of  our  Company,  in  certain  situations  upon  the  failure  by  NBCU  to  own  a  certain 
minimum percentage of our outstanding capital stock on a fully diluted basis, and certain other situations. On March 28, 2007, we and NBCU 
agreed to extend the term of the license by six months, such that the license would continue through May 15, 2011, and to provide that certain 
changes of control involving a financial buyer would not provide the basis for an early termination of the license by NBCU.  

On November 18, 2010, we announced a further extension of the license agreement to May 2012, an option to further extend the license 
agreement to May 2013 upon the mutual agreement of both parties, and an agreement to enter into a separate transition agreement, on the terms 
and subject to the conditions to be mutually agreed between the parties, relating to the twelve month period following the ultimate expiration of 
the license agreement. On May 16, 2011, we issued 689,655 shares of our common stock as consideration for the one-year license agreement 
extension entered into with NBCU in November 2010. Shares issued were valued at $6.04 per share, representing the fair market value of our 
stock on the date of issuance.  

Amended and Restated Shareholder Agreement  

On February 25, 2009, we entered into an amended and restated shareholder agreement with GE Equity and NBCU, which provides for 
certain  corporate  governance  and  standstill  matters.  The  amended  and  restated  shareholder  agreement  provides  that  GE  Equity  is  entitled  to 
designate  nominees  for  three  out  of  nine  members  of  the  Company’s  board  of  directors  so  long  as  the  aggregate  beneficial  ownership  of  GE 
Equity and NBCU (and their affiliates) is at least equal to 50% of their beneficial ownership as of February 25, 2009 (i.e., beneficial ownership 
of approximately 8.75 million common shares, including for such purpose, shares of our common stock issuable to GE Equity upon exercise of 
the warrant for 6,000,000 shares of our common stock), and two out of nine members so long as their aggregate beneficial ownership is at least 
10%  of  the  shares  of  “adjusted  outstanding  common  stock,”  as  defined  in  the  amended  and  restated  shareholder  agreement.  In  addition,  the 
amended and restated shareholder agreement provides that GE Equity may designate any of its director-designees to be an observer of the Audit, 
Human Resources and Compensation, and Corporate Governance and Nominating Committees of our board of directors.  

The  amended  and  restated  shareholder  agreement  requires  the  consent  of  GE  Equity  prior  to  our  entering  into  any  material  agreements 
with any of CBS, Fox, Disney, Time Warner or Viacom (and their respective affiliates), provided that this restriction will no longer apply when 
either (i) our trademark license agreement with NBCU (described above) has terminated or (ii) GE Equity is no longer entitled to designate at 
least  two  director  nominees.  In  addition,  the  amended  and  restated  shareholder  agreement  requires  the  consent  of  GE  Equity  prior  to  our 
(i) exceeding certain thresholds relating to the issuance of securities, the payment of dividends, the repurchase or redemption of common stock, 
acquisitions (including investments and joint ventures) or dispositions, and the incurrence of debt; (ii) entering into any business different than 
what we and our subsidiaries are currently engaged; and (iii) amending our articles of incorporation to adversely affect GE Equity and NBCU (or 
their affiliates); provided, however, that these restrictions will no longer apply when both (i) GE Equity is no longer entitled to designate three 
director nominees and (ii) GE Equity and NBCU no longer hold any Series B preferred stock. We are also prohibited from taking any action that 
would cause any ownership interest by us in television broadcast stations from being attributable to GE Equity, NBCU or their affiliates.  

The  amended  and  restated  shareholder  agreement  further  provides  that  during  the  “standstill  period”  (as  defined  in  the  amended  and 
restated  shareholder  agreement),  subject  to  certain  limited  exceptions,  GE  Equity  and  NBCU  are  prohibited  from:  (i) any  asset/business 
purchases from us in excess of 10% of the total fair market value of our assets; (ii) increasing their beneficial ownership above 39.9% of our 
shares,  treating  as  outstanding  and  actually  owned  for  such  purpose  shares  of  our  common  stock  issuable  to  GE  Equity  upon  exercise  of  the 
warrant for 6,000,000 shares of our common stock; (iii) making or in any way participating in any solicitation of proxies; (iv) depositing any of 
our  securities  in  a  voting  trust;  (v) forming,  joining  or  in  any  way  becoming  a  member  of  a  “13D  Group”  with  respect  to  any  of  our  voting 
securities; (vi) arranging any financing for, or providing any financing commitment specifically for, the purchase of any of our voting securities; 
or  (vii) otherwise  acting,  whether  alone  or  in  concert  with  others,  to  seek  to  propose  to  us  any  tender  or  exchange  offer,  merger,  business 
combination,  restructuring,  liquidation,  recapitalization  or  similar  transaction  involving  us,  or  nominating  any  person  as  a  director  of  the 
Company who is not nominated by the then incumbent directors, or proposing any matter to be voted upon by our shareholders. If, during the 
standstill  period,  any  inquiry  has  been  made  regarding  a  “takeover  transaction”  or  “change  in  control,”  each  as  defined  in  the  amended  and 
restated  shareholder  agreement,  that  has  not  been  rejected  by  our  board  of  directors,  or  our  board  of  directors  pursues  such  a  transaction,  or 
engages in negotiations or provides information to a third party and the board has not resolved to terminate such discussions, then GE Equity or 
NBCU may propose to us a tender offer or business combination proposal.  

In addition, unless GE Equity and NBCU beneficially own less than 5% or more than 90% of the adjusted outstanding shares of common 
stock,  GE  Equity  and  NBCU  shall  not  sell,  transfer  or  otherwise  dispose  of  any  securities  of  our  Company  except  for  transfers:  (i) to  certain 
affiliates who agree to be bound by the provisions of the amended and restated shareholder agreement, (ii) that have been consented to by us, 
(iii) subject to certain exceptions, pursuant to a third-party tender offer, (iv) pursuant to a  

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merger,  consolidation  or  reorganization  to  which  we  are  a  party,  (v) in  an  underwritten  public  offering  pursuant  to  an  effective  registration 
statement,  (vi) pursuant  to Rule 144 of  the  Securities  Act  of 1933, or  (vii) in a  private sale or  pursuant to Rule 144A  of  the Securities Act of 
1933;  provided,  that  in  the  case  of  any  transfer  pursuant  to  clause  (v),  (vi) or  (vii),  the  transfer  does  not  result  in,  to  the  knowledge  of  the 
transferor after reasonable inquiry, any other person acquiring, after giving effect to such transfer, beneficial ownership, individually or in the 
aggregate with that person’s affiliates, of more than 10% (or 20% in the case of a transfer by NBCU) of the adjusted outstanding shares of the 
common stock, as determined in accordance with the amended and restated shareholder agreement.  

The  standstill  period  will  terminate  on  the  earliest  to  occur  of  (i) the  ten-year  anniversary  of  the  amended  and  restated  shareholder 
agreement,  (ii) our  entering  into  an  agreement  that  would  result  in  a  “change  in  control”  (subject  to  reinstatement),  (iii) an  actual  “change  in 
control”  (subject  to  reinstatement),  (iv) a  third-party  tender  offer  (subject  to  reinstatement),  or  (v) six  months  after  GE  Equity  can  no  longer 
designate any nominees to our board of directors. Following the expiration of the standstill period pursuant to clause (i) above and two years in 
the case of clause (v) above, GE Equity and NBCU’s beneficial ownership position may not exceed 39.9% of our adjusted outstanding shares of 
common stock, except pursuant to issuances or exercises of any warrants or pursuant to a 100% tender offer for our Company.  

Registration Rights Agreement  

On  February 25,  2009,  we  entered  into  an  amended  and  restated  registration  rights  agreement  providing  GE  Equity,  NBCU  and  their 
affiliates  and any transferees  and  assigns, an  aggregate of  four  demand registrations  and  unlimited piggy-back  registration rights. In  addition, 
NBCU was subsequently granted one additional demand registration right pursuant to the second amendment of the NBCU Trademark License 
Agreement.  

E. Marketing and Merchandising  

Television and Internet Retailing  

Our  television  and  internet  revenues  are  generated  from  sales  of  merchandise  and  services  offered  through  our  “ShopNBC  Anywhere”
initiative, which includes cable and satellite television, online at www.ShopNBC.com, live streaming at www.ShopNBC.tv, mobile devices and 
social media channels. Our television home shopping business utilizes live television 24 hours a day, seven days a week, to create an interactive 
and entertaining atmosphere to describe and demonstrate our merchandise. Selected customers participate through live conversations with on-air 
sales  hosts  and  on-air  guests.  Our  customers  are  primarily  women  between  the  ages  of  30  and  60,  married,  with  average  annual  household 
incomes of $50,000 or more. We also have a strong presence of male customers of similar age and income range. Our customers make purchases 
based  on  our  unique  products,  quality  merchandise  and  value.  We  are  currently  endeavoring  to  shift  our  product  mix  to  include  a  more 
diversified product assortment, which we believe will grow our new and active customer base and retain repeat customers. We schedule special 
programming at different times of the day and week to appeal to specific viewer and customer profiles. We feature announced and unannounced 
promotions to drive interest and incremental sales, including “Today’s Top Value,” a sales program that features one special offer every day. We 
also feature other major and special promotional events and inventory-clearance sales.  

Our merchandise is generally offered at or below comparable retail values. We continually introduce new products on our television home 
shopping  program  and  website.  Inventory  sources  include  manufacturers,  wholesalers,  distributors  and  importers.  We  intend  to  continue  to 
promote private label merchandise, which generally has higher margins than branded merchandise.  

ShopNBC Private Label Consumer Credit Card Program  

The Company has a private label consumer credit card program (the “Program”). The Program is made available to all qualified consumers 
for the financing of purchases of products from ShopNBC. The Program provides a number of benefits to customers including deferred billing 
options  and  free  or  reduced  shipping  promotions  throughout  the  year.  During  fiscal  2011  and  fiscal  2010  ,  customer  use  of  the  private  label 
consumer credit card accounted for approximately 15% of our television and internet sales. We believe that the use of the ShopNBC credit card 
furthers customer loyalty and reduces our overall bad debt exposure since the credit card issuing bank bears the risk of bad debt on ShopNBC 
credit card transactions that do not utilize our ValuePay installment payment program.  

Purchasing Terms  

We  obtain  products  for  our  multichannel  electronic  retailing  businesses  from  domestic  and  foreign  manufacturers  and/or  their  suppliers 
and  are  often  able  to  make  purchases  on  favorable  terms  based  on  the  volume  of  products  purchased  or  sold.  Some  of  our  purchasing 
arrangements  with  our  vendors  include  inventory  terms  that  allow  for  return  privileges  for  a  portion  of  the  order  or  stock  balancing.  We 
generally do not have long-term commitments with our vendors, and a variety of sources are available for each category of merchandise sold. 
During fiscal 2011 , products purchased from one vendor accounted for approximately 15%  

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of  our  consolidated  net  sales.  We  believe  that  we  could  find  alternative  sources  for  this  vendor’s  products  if  this  vendor  ceased  supplying 
merchandise; however, the unanticipated loss of any large supplier could impact our sales and earnings on a temporary basis.  

F. Order Entry, Fulfillment and Customer Service  

Our  products  are  available  for  purchase  via  toll-free  telephone  numbers  or  on  our  websites.  We  maintain  agreements  with  West 
Corporation,  24-7  INtouch  as  well  as  other  call  surge  providers  to  support  us  with  telephone  order-entry  operators  and  automated  order-
processing services for the taking of customer orders. We process orders with our own home-based phone agents and with agents at our Bowling 
Green, Kentucky and Eden Prairie, Minnesota facilities. At the present time, we do not utilize any call center services based overseas.  

We  own  a  262,000 square  foot  distribution  facility  in  Bowling  Green,  Kentucky,  which  we  use  for  the  fulfillment  of  all  merchandise 
purchased and sold by us and for certain call center operations. We also lease approximately 176,000 square feet of additional warehouse space 
in  Bowling  Green,  Kentucky  under  a  month-to-month  lease  agreement,  which  allows  for  additional  capacity  of  up  to  approximately  400,000 
square feet, if needed.  

The majority of customer purchases are paid by credit or debit cards. As discussed above, we maintain a private label credit card program 
using the ShopNBC name. Purchases and installment charges made with the ShopNBC private label credit card are non-recourse to us. We also 
utilize an installment payment program called ValuePay, which entitles customers to pay by credit card for certain merchandise in two or more 
equal monthly installments. We intend to continue to sell merchandise using the ValuePay program due to its significant promotional value. It 
does, however, create a credit collection risk for us from the potential inability to collect outstanding balances.  

We maintain a product inventory, which consists primarily of consumer merchandise held for resale. The product inventory is valued at the 
lower of average cost or realizable value. As of January 28, 2012 and January 29, 2011 , we had inventory balances of $43.5 million and $39.8 
million , respectively. We do not have any material amounts of backlog orders.  

Merchandise is shipped to customers by the United States Postal Service, UPS, Federal Express or other recognized carriers. We also have 

arrangements with certain vendors who ship merchandise directly to our customers after an approved customer order is processed.  

We perform all customer service functions at our Eden Prairie, Minnesota and Bowling Green, Kentucky facilities.  

Our return policy allows a standard 30-day refund period from the date of invoice for all customer purchases. Our return rate was 23% in 
fiscal 2011 compared to 20% in fiscal 2010 . We attribute the increase in the fiscal 2011 return rate primarily to changes in the product mix as 
well as greater sales of higher price point items, primarily jewelry, which historically have higher return rates. We continue to monitor our return 
rates  in  an  effort  to  keep  our  overall  return  rates  in  line  and  commensurate  with  our  current  product  sales  mix  and  our  average  selling  price 
levels.  

G. Competition  

The  direct  marketing  and  retail  businesses  are  highly  competitive.  In  our  television  home  shopping  and  e-commerce  operations,  we 
compete  for  customers  with  other  television  home  shopping  and  e-commerce  retailers;  infomercial  companies;  other  types  of  consumer  retail 
businesses, including traditional “brick and mortar” department stores, discount stores, warehouse stores and specialty stores; catalog and mail 
order retailers; and other direct sellers.  

In the competitive television home shopping sector, we compete with QVC Network, Inc. and HSN, Inc., both of whom are substantially 
larger  than  we  are  in  terms  of  annual  revenues  and  customers,  and  whose  programming  is  carried  more  broadly  to  U.S. households  than  our 
programming.  The  American  Collectibles  Network,  which  operates  Jewelry  Television,  also  competes  with  us  for  television  home  shopping 
customers in the jewelry category. In addition, there are a number of smaller niche players and startups in the television home shopping arena 
who compete with our Company. We believe that our major competitors incur cable and satellite distribution fees representing a significantly 
lower  percentage of their sales  attributable  to their  television programming than  do  we; and  that  their fee arrangements are substantially  on a 
commission  basis (in some cases  with  minimum guarantees) rather  than on the  predominantly fixed-cost  basis that  we currently have. At our 
current sales level, our distribution costs as a percentage of total consolidated net sales are higher than our competition. However, one of our key 
strategies is to maintain our distribution fixed cost structure in order to leverage profitability as we grow our business.  

The e-commerce sector also is highly competitive, and we are in direct competition with numerous other internet retailers, many of whom 

are larger, better financed and/or have a broader customer base than we do.  

We anticipate continuing competition for viewers and customers, for experienced home shopping personnel, for distribution agreements 

with cable and satellite systems and for vendors and suppliers — not only from television home shopping companies,  

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but  also  from  other  companies  that  seek  to  enter  the  home  shopping  and  internet  retail  industries,  including  telecommunications  and  cable 
companies, television networks, and other established retailers. We believe that our ability to be successful in the television home shopping and 
e-commerce sectors will be dependent on a number of key factors, including (i) increasing the number of customers who purchase products from 
us and (ii) increasing the dollar value of sales per customer from our existing customer base.  

H. Federal Regulation  

The cable television industry and the broadcasting industry in general are subject to extensive regulation by the Federal Communications 
Commission, or FCC. The following does not purport to be a complete summary of all of the provisions of the Communications Act of 1934, as 
amended,  known  as  the  Communications  Act;  the  Cable  Television  Consumer  Protection  Act  of  1992,  known  as  the  Cable  Act;  the 
Telecommunications  Act  of  1996,  known  as  the  Telecommunications  Act;  or  other  laws  and  FCC  rules  or  policies  that  may  affect  our 
operations.  

Cable Television  

The cable industry is regulated by the FCC under the Cable Act and FCC regulations promulgated thereunder, as well as by state or local 

governments with respect to certain franchising matters.  

Must Carry.    In general, the FCC's “must carry” rules entitle full power television stations to mandatory carriage of the primary video and 
program-related material in their signals, at no charge, to all cable and direct broadcast satellite homes located within each station's broadcast 
market provided that the signal is of adequate strength, and, in the case of cable systems,  the must carry signals occupy no more than one-third 
of the cable system's capacity.  The cable must carry rules requires cable systems to make must carry signals "viewable" on all sets connected to 
their systems, whether the set is analog or digital. That portion of the rules will "sunset" in June 2012, and the FCC has asked for comments on 
whether the requirement of cable operators to continue to carry viewable signals to analog sets should be extended.  The requirement of cable 
operators to continue to carry viewable signals to digital sets would not be impacted by this sunset provision.  If the requirement to continue to 
carry  viewable  signals  to  analog  sets  is  not  extended,  we  do  not  believe  it  will  have  a  material  impact  on  our  business  as  our 
programming  distributed via the two full-power broadcast television stations in Boston and Seattle would still be viewable by a vast majority of 
the cable homes in those markets.    

Broadcast Television  

General.    Our  acquisition  and  operation  of  television  stations  is  subject  to  FCC  regulation  under  the  Communications  Act.  The 
Communications Act prohibits the operation of television broadcasting stations except under a license issued by the FCC. The statute empowers 
the  FCC,  among  other  things,  to  issue,  revoke  and  modify  broadcasting  licenses,  adopt  regulations  to  carry  out  the  provisions  of  the 
Communications  Act  and  impose  penalties  for  violation  of  such  regulations.  Such  regulations  impose  certain  obligations  with  respect  to  the 
programming and operation of television stations, including requirements for carriage of children’s educational and informational programming, 
programming responsive to local problems, needs and interests, advertising upon request by legally qualified candidates for federal office, closed 
captioning,  and  other  matters.  In  addition,  FCC  rules  prohibit  foreign  governments,  representatives  of  foreign  governments,  aliens, 
representatives of aliens and corporations and partnerships organized under the laws of a foreign nation from holding broadcast licenses. Aliens 
may own up to 20% of the capital stock of a licensee corporation, or generally up to 25% of a U.S. corporation, which, in turn, has a controlling 
interest in a licensee.  

Full Power Television Stations.   In April 2003, one of our wholly owned subsidiaries acquired a full power television station serving the 
Boston, Massachusetts market. On April 11, 2007, the FCC granted our application for renewal of the station’s license. We also distribute our 
programming  via  leased  carriage  on  a  full  power  television  station  in  Seattle,  Washington.  Our  Boston  market  station,  WWDP  TV,  currently 
broadcasts in a digital format primarily on channel 10.  

The  FCC  has  begun  proceedings  to  consider  reclaiming  portions  of  the  electro-magnetic  spectrum  now  used  for  broadcast  television 
service with the goal of reallocating some of that spectrum for wireless broadband service. The FCC has proposed to use “incentive auctions”
that would permit broadcasters on a voluntary basis to agree to give up some or all of their spectrum and obtain a portion of the proceeds the 
FCC would collect from auctioning that spectrum. The FCC would also consider “repacking” broadcast television channels to clear spectrum. 
Congress passed legislation in February 2012 authorizing a single incentive auction of television spectrum and an associated repacking of the 
television band. That legislation requires the FCC to make a reasonable effort to preserve stations' coverage areas in the repacking process. The 
legislation also allows two stations to agree to share one channel and allow the remaining channel to be returned to the FCC for auction. The 
legislation allows $1.75 billion dollars for the expenses of repacking. It is not possible to predict what the value of particular television channels 
may be, or whether the amounts set aside for relocation expenses will be sufficient.  

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Telephone Companies’ Provision of Programming Services  

The  Telecommunications  Act  eliminated  the  previous  statutory  restriction  forbidding  the  common  ownership  of  a  cable  system  and 
telephone company. Verizon, AT&T, and a number of other local telephone companies are planning to provide or are providing video services 
through fiber to the home or fiber to the neighborhood technologies, while other local exchange carriers are using video digital subscriber loop 
technology, known  as  VDSL,  to  deliver  video  programming,  high-speed  internet  access  and  telephone  service over  existing  copper  telephone 
lines  or  new  fiber  optic  lines.  In  March  2007  and  November  2007,  the  FCC  released  orders  designed  to  streamline  entry  by  carriers  by 
preempting the imposition by local franchising authorities of unreasonable conditions on entry. A number of parties have requested that the FCC 
reconsider  various  aspects  of  the  March  2007  and  November  2007  orders,  and  those  requests  remain  pending.  A  number  of  states  have  also 
enacted franchise reform legislation to make it easier for telephone companies to provide video services. Both Verizon and AT&T have deployed 
video delivery systems in many markets across the country, and other telephone companies are also entering the market as a result of these FCC 
and state decisions. No prediction can be made as to their further deployment or success in attracting customers.  

Regulations Affecting Multiple Payment Transactions  

The  antitrust  settlement  between  MasterCard,  VISA  and  approximately  8 million  retail  merchants  raises  certain  issues  for  retailers  who 
accept telephonic orders that involve consumer use of debit cards for multiple or continuity payments. A condition of the settlement agreement 
provided that the code numbers or other means of distinguishing between debit and credit cards be made available to merchants by VISA and 
MasterCard.  Under  Federal  Reserve  Board  regulations,  this  may  require  merchants  to  obtain  consumers’  written  consent  for  preauthorized 
transfers where the merchant is aware that the method of payment is a debit card as opposed to a credit card. We believe that debit cards are 
currently  being  offered  through  Visa  and  Mastercard  as  the  payment  vehicle  in  approximately  38%  of  our  transactions.  Effective  February 9, 
2006, the Federal Reserve Board amended language in its official commentary to Regulation E by removing an express prohibition on the use of 
taped verbal authorization from consumers as evidence of a written authorization for purposes of the regulation. There can be no assurance that 
compliance  with  the  authorization  procedures  under  this  regulation  will  not  adversely  affect  the  customer  experience  in  placing  orders  or 
adversely affect sales.  

Fair and Accurate Credit Transactions Act  

In an attempt to combat identity theft, in 2003, Congress enacted the Fair and Accurate Credit Transactions Act (“FACTA”). In 2008, the 
federal  bank  regulatory  agencies  and  the  Federal  Trade  Commission  finalized  a  joint  rule  implementing  FACTA.  Compliance  with  the  rule 
became mandatory on June 1, 2010. FACTA requires companies to take steps to prevent, detect and mitigate the occurrences of identity theft. 
Pursuant  to  FACTA,  covered  companies  are  required  to,  among  other  things,  develop  an  identity  theft  prevention  program  to  identify  and 
respond appropriately to “red flags” that may be indicative of possible identity theft. We adopted our FACTA policy on May 14, 2009.  

I. Seasonality and Economic Sensitivity  

Our business is  subject to  seasonal  fluctuation, with the highest sales  activity  normally occurring  during our  fourth  fiscal quarter of the 
year,  namely  November  through  January.  Our  business  is  also  sensitive  to  general  economic  conditions  and  business  conditions  affecting 
consumer  spending.  Additionally,  our  television  audience  (and  therefore  sales  revenue)  can  be  significantly  impacted  by  major  world  or 
domestic events which attract television viewership and divert audience attention away from our programming.  

J. Employees  

At January 28, 2012 , we had approximately 920 employees, the majority of whom are employed in customer service, order fulfillment and 
television  production.  Approximately  14%  of  our  employees  work  part-time.  We  are  not  a  party  to  any  collective  bargaining  agreement  with 
respect to our employees.  

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K. Executive Officers of the Registrant  

Set forth below are the names, ages and titles of the persons serving as our executive officers.  

Name  
Keith R. Stewart  
Robert Ayd  
William McGrath  
Carol Steinberg  
Annette Repasch  
Jean-Guillaume Sabatier  
Teresa Dery  
Nancy Kunkle  

Michael A. Murray  
Kelly Thorp  
Nicholas J. Vassallo  
Beth K. McCartan  
Ashish G. Akolkar  

   Age  

Position(s) Held  

48     Chief Executive Officer and Director  
63     President  
54     Executive Vice President — Chief Financial Officer  
52     Executive Vice President — Internet, Marketing & Human Resources  
46     Chief Merchandising Officer  
42     Senior Vice President — Sales & Product Planning and Programming  
45     Senior Vice President and General Counsel  
48 

Senior Vice President — Customer Experience & Business Process 
Engineering  

53     Senior Vice President — Operations  
42     Senior Vice President — Human Resources  
48     Vice President — Corporate Controller  
42     Vice President — Financial Planning & Analysis  
39     Vice President — IT Operations  

Keith R.  Stewart was named our President  and Chief  Executive  Officer in January 2009 after  having joined ShopNBC as President and 
Chief  Operating  Officer  in  August  2008.  Mr. Stewart  retired  from  QVC  in  July  2007  where  he  served  the  majority  of  his  retail  career,  most 
recently as Vice President — Merchandising of QVC (USA), and Vice President — Global Sourcing of QVC (USA) from April 2004 to June 
2007. Previously, Mr. Stewart was General Manager of QVC’s large and profitable German business unit from 1998 to March 2004. Mr. Stewart 
first joined QVC as a consumer electronics buyer in 1992 and through a series of progressively responsible positions developed expertise in all 
areas  of  TV  shopping,  including  merchandising,  programming,  cable  distribution,  strategic  planning,  organizational  development,  and 
international sourcing.  

Robert  Ayd  joined  ShopNBC  in  February  2010  as  President,  overseeing  Merchandising,  Planning,  Programming,  Broadcast  Operations, 
and On-Air Talent. Mr. Ayd brings an extensive background and a track record of success to ShopNBC, including executive leadership roles at 
QVC and Macy’s. Most recently, Mr. Ayd served as Executive Vice President and Chief Merchandising Officer at QVC (USA) from 2006 to 
2008.  During  his  tenure  at  QVC,  Mr. Ayd  also  served  as  Senior  Vice  President,  Design  Development &  Global  Sourcing  and  Brand 
Development from 2005 to 2006, and Senior Vice President of Jewelry and Fashion from 2000 to 2004. Prior to joining QVC in 1995 as Vice 
President of Fashion, Mr. Ayd held numerous executive leadership positions for Macy’s, culminating with Senior Vice President in Women’s 
Sportswear from 1991 to 1995. Mr. Ayd began his career at Macy’s in 1975 as a buyer of handbags, bodywear and footwear.  

William McGrath was named Senior Vice President and Chief Financial Officer in August 2010 after having joined ShopNBC in January 
2010 as Vice President of Quality Assurance and being named interim Chief Financial Officer in February 2010. Most recently, Mr. McGrath 
served as Vice President Global Sourcing Operations and Finance at QVC in 2008. During his tenure at QVC, he also served as Vice President 
Corporate  Quality  Assurance  and  Quality  Control  from  1999 —  2008;  Vice  President  Merchandise  Operations  and  Inventory  Control  from 
1995-1999; Vice President Market Research and Sales Analysis from 1992 — 1995; and Director Financial Planning and Analysis from 1990-
1992. Prior to QVC, Mr. McGrath held a variety of leadership positions at Subaru of America from 1983-1990 and Arthur Andersen from 1979-
1983. He holds an MBA in finance from Drexel University and a BS in Accounting from Saint Joseph’s University.  

Carol  Steinberg  was  named  Executive  Vice  President,  Internet,  Marketing  &  Human  Resources  in  June  2011  after  having  joined 
ShopNBC as Senior Vice President, E-Commerce, Marketing and Business Development in June 2009. Previously, she was Vice President at 
David’s Bridal from September 2006 to June 2009 where she expanded its internet presence by designing  

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and  implementing  marketing  and  merchandising  strategies  that  drove  traffic  in  store  and  online.  Prior  to  this  position,  Ms. Steinberg  spent 
12 years  at  QVC  from  July  1994  to  September  2006,  most  recently  having  served  as  the  Director  of  Online  Marketing  and  Business 
Development.  

Annette Repasch was named Chief Merchandising Officer in October 2011 after having joined ShopNBC as Vice President of Softlines in 
May,  2011.  Previously, she  served  as  Senior  Vice  President  and General Merchandise  Manager  of  Stage  Stores  from  February  2008  to  April 
2011. Prior to this position, she was Vice President and General Merchandise Manager at QVC (USA) from January 2001 to February 2008. Ms. 
Repasch  has  also  held  senior  merchandising  roles  in  both  specialty  and  departments  stores,  including  Layne  Bryant,  Saks  and  Bon-Ton.  She 
holds a business degree from the Philadelphia College of Art.  

Jean-Guillaume  Sabatier  joined  ShopNBC  as  Senior  Vice  President,  Sales &  Product  Planning  and  Programming  in  November  2008. 
Most recently, Mr. Sabatier served as Director, Sales and Product Planning for QVC, Inc., from July 2007 to October 2008. Prior to that time, 
Mr. Sabatier  held  various  positions  in  QVC’s  German  business  unit,  including  Director,  Programming  and  Planning  from  July  2003  to  July 
2007. He began his QVC career as a sales and product planner in June 1997.  

Teresa Dery was appointed Senior Vice President and General Counsel in June 2011 and Corporate Secretary in February 2011. Ms. Dery 
has  18  years  of  corporate  law  experience  and  joined  ShopNBC  in  2004  as  Senior  Corporate  Counsel.  She  was  appointed  Associate  General 
Counsel in  2006.  Prior to joining ShopNBC, she  served as an officer of Net Perceptions and between 2000  and 2004 held  roles of Corporate 
Counsel and Corporate Secretary. Previously, she served as Corporate Secretary and Vice President of Finance and Legal for national restaurant 
franchise 1 Potato 2 from 1993 to 2000.  

Nancy Kunkle joined ShopNBC in April 2011 as a strategic adviser and was later appointed Senior Vice President of Customer Experience 
in October 2011. Ms Kunkle has over 27 years of experience in process-engineering and multichannel customer experience management. Prior 
to joining ShopNBC, Ms. Kunkle was Program Manager, Logistics at The Boeing Company from April 2010 to April 2011. Prior to that, Ms. 
Kunkle spent over a decade at QVC where she served in multiple leadership roles within commerce, customer advocacy and customer service 
including Director, Customer Advocacy from April, 2008 to March 2010 and Director, Commerce Project Management from February 2006 to 
March  2008.  Ms. Kunkle  began  her  career  in  1985  at  The  Boeing  Company,  providing  program  management  for  supply  chain  processes  and 
product development.  

Michael A. Murray was named Senior Vice President of Operations in September 2009 after having joined ShopNBC as Vice President of 
Operations  in  May  2004.  Mr. Murray  has  over  25 years  of  operations  and  business  management  experience.  Prior  to  joining  ShopNBC, 
Mr. Murray was Senior Vice President of Operations for the Fingerhut Companies and Federated Department Stores direct to consumer divisions 
primarily from May 1991 to October 2002. While at Fingerhut, Mr. Murray also led FBSI operations, Fingerhut’s 3rd party direct to consumer 
arm serving Walmart.com, Intuit, Levi’s, Wet Seal and others. Mr. Murray has held executive leadership positions in various direct to consumer 
and  retail  companies  including  Merrill  Corporation,  Lieberman  Enterprises,  and  Associated  Wholesale  Grocers.  Mr. Murray  began  his  career 
with John Deere as an Industrial Engineer.  

Kelly Thorp  joined ShopNBC  in March 2004 as a Human Resource  Recruiter and was later appointed  Director  of  Human Resources in 
2007.  She  has  15  years  of  experience  in  talent  acquisition,  team  member  relations,  compensation  and  benefit  management  within  a  human 
resource setting. Prior to joining ShopNBC, Ms. Thorp held various human resource positions at Children's Hospital, SafeNet Consulting and 
Target Corporation.  

Nicholas J. Vassallo has served as Vice President and Corporate Controller since 2000. He first joined ValueVision Media as director of 
financial  reporting  in  October  1996.  During  that  time  he  also  had  responsibility  for  direct-mail  acquisitions  and  other  corporate  business 
development  ventures.  Mr. Vassallo  was  named  corporate  controller  in  1999  and  the  following  year  was  promoted  to  vice  president.  Prior  to 
ValueVision,  he  served  as  corporate  controller  for Fourth  Shift  Corporation, a software  development company.  Mr. Vassallo  began his  career 
with Arthur Anderson, LLP where he spent eight years in their audit practice group. Mr. Vassallo is a CPA and holds a BS in Accounting from 
Saint John’s University in New York.  

Beth K. McCartan has served as Vice President Financial Planning & Analysis since 2006. She first joined ValueVision Media as Finance 
Manager  in  January  2001.  She  was  promoted  to  Finance  Director  in  2003  and  to  Vice  President  three  years  later.  Prior  to  ValueVision,  she 
worked for The Pillsbury Company in several finance positions including Sr. Financial Analyst for Green Giant and Progresso brands and as a 
plant  controller.  She  began  her  career  with  Pillsbury  in  February  1993.  Ms. McCartan  holds  an  MBA  in  finance  from  the  University  of 
Minnesota and has undergraduate degrees in Finance, Marketing and Advertising from The University of St. Thomas.  

Ashish G. Akolkar has served as Vice President of IT Operations since June 2007. Mr. Akolkar joined ShopNBC in November 2000 and 
has  held  director  and  managerial  positions  at  ShopNBC  overseeing  enterprise  architecture,  software  development,  application  support & 
maintenance  and  technology  infrastructure  functions.  Prior  to  joining  ShopNBC,  Mr. Akolkar  served  as  a  technology  consultant  for  ERP 
applications  while  working  for  companies  including  netbriefings.com  and  Sunflower  Information  Technologies.  Mr. Akolkar  has  an  MBA  in 
finance and BS in electronics engineering from Mumbai University, India.  

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L. Available Information  

Our  annual  report  on  Form 10-K, quarterly  reports  on  Form 10-Q  and  current  reports  on  Form 8-K, and amendments  to  these  reports  if 
applicable, are available, without charge, on our Investor Relations website as soon as reasonably practicable after they are filed electronically 
with  the  Securities  and  Exchange  Commission.  Copies  also  are  available,  without  charge,  by  contacting  the  General  Counsel,  ValueVision 
Media, Inc., 6740 Shady Oak Road, Eden Prairie, Minnesota 55344-3433.  

Our  Investor  Relations  internet  address  is  www.valuevisionmedia.com.  The  information  contained  on  and  connected  to  our  Investor 

Relations website is not incorporated into this report.  

Item 1A. Risk Factors  

In addition to the general investment risks and those factors set forth throughout this document, including those set forth under the caption 

“Cautionary Statement Concerning Forward-Looking Information,” the following risks should be considered regarding our Company.  

We have a history of losses and a high fixed cost operating base and may not be able to achieve or maintain profitable operations in the 

future.  

We experienced operating losses of approximately $16.8 million  , $15.5 million  and $41.2 million in fiscal 2011, fiscal 2010 and fiscal 
2009 , respectively. We reported a net loss available to common shareholders of $48.1 million , $25.9 million and $14.7 million in fiscal 2011, 
fiscal 2010 and fiscal 2009 , respectively. There is no assurance that we will be able to achieve or maintain profitable operations in future fiscal 
years.  

Our television home shopping business operates with a high fixed cost base, primarily driven by fixed fees under distribution agreements 
with cable and direct-to-home satellite providers to carry our programming. In order to operate on a profitable basis, we must reach and maintain 
sufficient annual sales revenues to cover our high fixed cost base and/or negotiate a reduction in this cost structure. If our sales levels are not 
sufficient to cover our operating expenses, our ability to reduce operating expenses in the near term will be limited by the fixed cost base. In that 
case, our earnings, cash balance and growth prospects could be materially and adversely affected.  

If we do not reverse our current trend of operating losses, we could reduce our operating cash resources to the point where we will not 

have sufficient liquidity to meet the ongoing cash commitments and obligations to continue operating our business.  

As of January 28, 2012 , we had approximately $33.0 million in unrestricted cash, with an additional $2.1 million of restricted cash and 
investments used to secure letters of credit. We expect to use our cash to finance our working capital requirements and to make necessary capital 
expenditures in order to operate our business and to fund any further operating losses. If we do not reverse our current trend of operating losses, 
we  could  reduce  our  operating  cash  resources  to  the  point  where  we  would  not  be  able  to  adequately  fund  working  capital  requirements  or 
necessary capital expenditures. In February 2012, we secured a $40 million revolving credit facility with PNC Bank, National Association. The 
new facility bears an interest rate of LIBOR plus 3% and was used to fund the retirement of our $25 million 11% term loan and to pay a $12.4 
million  deferred  payment  obligation  to  a  television  distribution  provider.  We  still  have  significant  future  commitments  for  our  cash,  which 
primarily  includes  payments  for  cable  and  satellite  program  distribution  obligations  and  the  eventual  repayment  of  our  new  three-year  credit 
facility. Based on our current projections for fiscal 2012 , we believe that our existing cash balances will be sufficient to maintain liquidity to 
fund our normal business operations over the next twelve months. However, our amended and restated shareholder agreement with GE Equity 
and NBCU requires the consent of GE Equity in order for us to issue new equity securities and to incur indebtedness above certain thresholds, 
and there can be no assurance that we would receive such consent if we made a request. Furthermore, our new credit facility includes certain 
restrictions on our ability to incur additional debt, as well as restrictions on our ability to make material changes in the nature of our business, 
both of which may be necessary in times of liquidity constraints. Therefore, there can be no assurance that, if required, we would be able to raise 
additional capital or reduce spending to have sufficient liquidity to meet our ongoing cash commitments and obligations to continue operating 
our business. Any issuances of additional equity, which could include GE Equity’s exercise of its warrant for six million shares of our common 
stock, may be dilutive to our existing shareholders.  

The  failure  to  secure  suitable  placement  for  our  television  programming  and  the  use  of  digital  technology  to  expand  the  number  of 
channels and services available on cable, direct broadcast satellite and internet protocol TV-based video distribution systems could adversely 
affect our ability to attract and retain television viewers and could result in a decrease in revenue.  

We are dependent upon our ability to compete for television viewers. Effectively competing for television viewers is  

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dependent, in part, on our ability to secure placement of our television programming within a suitable programming tier at a desirable channel 
position. The majority of multi-video programming distributors now offer programming on a digital basis. While the growth of digital cable and 
these  other  systems  may  over  time  make  it  possible  for  our  programming  to  be  more  widely  distributed,  there  are  several  risks  as  well.  The 
primary risks associated with the growth of digital cable and alternative digital platforms are demonstrated by the following:  

•   we could experience further declines in sales per digital tier subscriber because of the increased number of channels offered on digital 

systems competing for the same number of viewers and the higher channel location we typically are assigned in digital tiers;  

•   more competitors may enter the marketplace as additional channel capacity is added; and 
•   more programming options being available to the viewing public in the form of new television networks and time-shifted viewing ( e.g. 

, personal video recorders, video-on-demand, interactive television and streaming video over broadband internet connections).  

Failure to adapt to these risks will result in lower revenue and may harm our  results of operations. In addition, failure to anticipate and 
adapt  to  technological  changes  in  a  cost-effective  manner  that  meets  customer  demands  and  evolving  industry  standards  will  also  reduce  our 
revenue, harm our results of operations and financial condition and have a negative impact on our business.  

We may not be able to expand or could lose some of our existing programming distribution if we cannot negotiate profitable distribution 

agreements.  

We are seeking to continue to reduce the costs associated with our cable and satellite distribution agreements. However, while we were 
able to achieve reductions in such costs since 2008 and other reductions starting in 2013 without a loss in households, there can be no assurance 
that we will achieve comparable cost reductions in the future or that we will be able to maintain or grow our households on financial terms that 
are  profitable  to  us.  It  is  possible  that  we  may  need  to  reduce  our  programming  distribution  in  certain  systems  if  we  are  unable  to  obtain 
appropriate financial terms. Failure to successfully renew agreements covering a material portion of our existing cable and satellite households 
on acceptable financial and other terms could adversely affect our future growth, sales revenues and earnings unless we are able to arrange for 
alternative means of broadly distributing our television programming.  

NBCU, GE Equity and Comcast as the majority owner of NBCU, have the ability to exert significant influence over us and have the right 

to disapprove of certain actions by us.  

As a result of their equity ownership in our Company, NBCU (and Comcast, as the majority owner of NBCU) and GE Equity together are 
currently our largest shareholders and have the ability to exert significant influence over actions requiring shareholder approval, including the 
election of directors, adoption of equity-based compensation plans and approval of mergers or other significant corporate events. Through the 
provisions in the amended and restated shareholder agreement, NBCU (and Comcast, as the majority owner of NBCU) and GE Equity also have 
the  right  to  block  us  from  taking  certain  actions  that  our  Board  of  Directors  might  otherwise  determine  to  be  in  the  interests  of  our  other 
shareholders  (as  discussed  in  greater  detail  under  “Business —  Strategic  Relationships —  Amended  and  Restated  Shareholder  Agreement”
above).  

Expiration or termination of the NBC branding license would require us to pursue a new branding strategy that may not be successful.  

We  have  branded  our  television  home  shopping  network  and  internet  site  as  ShopNBC  and  ShopNBC.com,  respectively,  under  an 
exclusive, worldwide licensing agreement with NBCU for the use of NBC trademarks, service marks and domain names. The license agreement 
continues through May 2012, with an option to extend the term another year through May 2013 upon the mutual agreement of both parties. We 
do not have the right to automatic renewal at the end of the extension period, this most recent amendment provided for year to year renewals, and 
consequently we may choose or be required to pursue a new branding strategy in the next 12 months, which may not be as successful as the NBC 
brand  with  current  or  potential  customers.  NBCU  also  has  the  right  to  terminate  the  license  prior  to  the  end  of  the  license  term  in  certain 
circumstances, including without limitation in the event of a breach by us of the terms of the license agreement, upon certain changes of control, 
upon our inability to pay our debts as they become due, and upon NBCU’s failure to own a certain percentage of our outstanding capital stock on 
a fully diluted basis (as discussed in greater detail under “Business — Strategic Relationships — NBCU Trademark License Agreement” above). 

Our  directors,  executive  officers  and  principal  shareholders  have  substantial  control  over  us  and  could  delay  or  prevent  a  change  in 

corporate control.  

Our directors, executive officers and holders of more than 5% of our common stock, together with their affiliates, beneficially  

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own, in the  aggregate, approximately 48%  of our  outstanding common  stock. As a result, these shareholders,  acting together, would have the 
ability  to  control  the  outcome  of  matters  submitted  to  our  shareholders  for  approval,  including  the  election  of  directors  and  any  merger, 
consolidation or sale of all or substantially all of our assets. In addition, these shareholders, acting together, would have the ability to control the 
management and affairs of our Company. Accordingly, this concentration of ownership might harm the market price of our common stock by:  

•   delaying, deferring or preventing a change in corporate control; 
•  
•   discouraging a potential acquirer from making a tender offer or otherwise attempting to obtain control of us. 

impeding a merger, consolidation, takeover or other business combination involving us; or 

Competition in the  general  merchandise retailing  industry  and particularly the live home  shopping  and e-commerce sectors could limit 

our growth and reduce our profitability.  

As  a  general  merchandise  retailer,  we  compete  for  consumers  with  other  forms  of  retail  businesses,  including  other  television  home 
shopping and e-commerce retailers, infomercial companies, other types of consumer retail businesses, including traditional “brick and mortar”
department stores, discount stores, warehouse stores, specialty stores, catalog and mail order retailers and other direct sellers. In the competitive 
television  home  shopping  sector,  we  compete  with  QVC  Network,  Inc.,  HSN,  Inc.  and  Jewelry  Television,  as  well  as  a  number  of  smaller 
“niche” home shopping competitors. QVC Network, Inc. and HSN, Inc. both are substantially larger than we are in terms of annual revenues and 
customers,  their  programming  is  more  broadly  available  to  U.S. households  than  is  our  programming  and  in  many  markets  they  have  more 
favorable  channel  locations  than  we  have.  The  internet  retailing  industry  is  also  highly  competitive,  with  numerous  e-commerce  websites 
competing  in  every  product  category  we  carry,  in  addition  to  the  websites  operated  by  the  other  television  home  shopping  companies.  This 
competition in the internet retailing sector makes it more challenging and expensive for us to attract new customers, retain existing customers 
and maintain desired gross margin levels.  

We may not be able to maintain our satellite services in certain situations, beyond our control, which may cause our programming to go 

off the air for a period of time and cause us to incur substantial additional costs.  

Our  programming  is  presently  distributed  to  cable  systems,  full  power  television  stations  and  satellite  dish  operators  via  a  leased 
communications satellite transponder. Satellite service may be interrupted due to a variety of circumstances beyond our control, such as satellite 
transponder failure, satellite fuel depletion, governmental action, preemption by the satellite service provider, solar activity and service failure. 
Our satellite transponder agreement provides us with preemptible back-up service if satellite transmission is interrupted under certain conditions. 
In the event of a serious transmission interruption where back-up service is not available, we may need to enter into new arrangements, resulting 
in substantial additional costs and the inability to broadcast our signal for some period of time.  

The FCC could limit must-carry rights, which would impact distribution of our television home shopping programming and might impair 

the value of our Boston FCC license.  

The FCC  issued  a  public  notice  on May 4,  2007 stating  that it  was updating  the public  record for a petition  for  reconsideration  filed  in 
1993 and still pending before the FCC. The petition challenges the FCC’s prior determination to grant the same mandatory cable carriage (or 
“must-carry”) rights for TV broadcast stations carrying home shopping programming that the FCC’s rules accord to other TV stations. The time 
period  for  comments  and  reply  comments  regarding  the  reconsideration  closed  in  August  2007,  and  we  submitted  comments  supporting  the 
continuation  of  must-carry  rights  for  home  shopping  stations.  If  the  FCC  decides  to  change  its  prior  determination  and  withdraw  must-carry 
rights  for  home  shopping  stations  as  a  result  of  this  updating  of  the  public  record,  we  could  lose  our  current  carriage  distribution  on  cable 
systems  in  two  markets:  Boston  and  Seattle,  which  currently  constitute  approximately  3.7  million  full-time  equivalent  households,  or  FTE’s, 
receiving our programming. We own our Boston television station and have a carriage contract with the third party Seattle television station. In 
addition,  if  must-carry  rights  for  home  shopping  stations  are  withdrawn,  it  may  not  be  possible  to  replace  these  FTE’s  on  commercially 
reasonable terms and the carrying value of our Boston FCC license ( $23.1 million as of January 28, 2012 ) may become impaired.  

We may be subject to product liability claims for on-air misrepresentations or if people or properties are harmed by products sold by us.  

Products sold by us and representations related to these products may expose us to potential liability from claims by purchasers of such 
products,  subject  to  our  rights,  in  certain  instances,  to  seek  indemnification  against  this  liability  from  the  suppliers  or  manufacturers  of  the 
products.  In  addition  to  potential  claims  of  personal  injury,  wrongful  death  or  damage  to  personal  property,  the  live  unscripted  nature  of  our 
television  broadcasting  may  subject  us  to  claims  of  misrepresentation  by  our  customers,  the  Federal  Trade  Commission  and  state  attorneys 
general.  We  maintain,  and  have  generally  required  the  manufacturers  and  vendors  of  these  products  to  carry,  product  liability  and  errors  and 
omissions insurance. There can be no assurance that we will maintain  

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this coverage or obtain additional coverage on acceptable terms, or that this insurance will provide adequate coverage against all potential claims 
or  even  be  available  with  respect  to  any  particular  claim.  There  also  can  be  no  assurance  that  our  suppliers  will  continue  to  maintain  this 
insurance  or  that  this  coverage  will  be  adequate  or  available  with  respect  to  any  particular  claims.  Product  liability  claims  could  result  in  a 
material adverse impact on our financial performance. Our Company is also subject to two FTC consent decrees, one issued in 2001 and one 
issued in 2003; both have a duration of 20 years.  They consist of claims involving recordkeeping, compliance policies, and attention to detail on 
claim substantiation. Violations of these decrees could result in significant civil fines and penalties.  

Our  ValuePay  installment  payment  program  could  lead  to  significant  unplanned  credit  losses  if  our  credit  loss  rate  was  to  materially 

deteriorate.  

We  utilize  an  installment  payment  program  called  ValuePay  that  entitles  customers  to  purchase  merchandise  and  generally  pay  for  the 
merchandise in two or more equal monthly installments. Our ValuePay installment program is a key element of our promotional strategy. As of 
January 28, 2012 , we had approximately $72.4 million due from customers under the ValuePay installment program. We maintain allowances 
for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. There is no guarantee that we 
will  continue  to  experience  the  same  credit  loss  rate  that  we  have  in  the  past  or  that  losses  will  be  within  current  provisions.  A  significant 
increase in our credit losses above what we have been experiencing could result in a material adverse impact on our financial performance.  

Failure to comply with existing laws, rules and regulations applicable to our Company, or to obtain and maintain required licenses and 

rights, could subject us to additional liabilities.  

We market and provide a broad range of merchandise through multiple channels. As a result, we are subject to a wide variety of statutes, 
rules, regulations, policies and procedures in various jurisdictions which are subject to change at any time, including laws regarding consumer 
protection,  privacy,  the  regulation  of  retailers  generally,  the  importation,  sale  and  promotion  of  merchandise  and  the  operation  of  warehouse 
facilities, as well as laws and regulations applicable to the internet and businesses engaged in e-commerce. Although we undertake to monitor 
changes  in  these  laws,  if  these  laws  change  without  our  knowledge,  or  are  violated  by  importers,  designers,  vendors,  manufacturers  or 
distributors or other third-parties we do business with, we could experience delays in shipments and receipt of goods or be subject to fines or 
other penalties under the controlling regulations, any of which could adversely affect our business. In addition, if we fail to comply with these 
laws and regulations could result in fines and proceedings against us by governmental agencies and consumers, which could adversely affect our 
business, financial condition and results of operations. Moreover, unfavorable changes in the laws, rules and regulations applicable to us could 
decrease demand for merchandise offered by us, increase costs and subject us to additional liabilities. Finally, certain of these regulations impact 
our marketing efforts.  

We may be subject to claims by consumers and state and federal authorities for security breaches involving customer information, which 

could materially harm our reputation and business.  

In order to operate our business, which includes multiple retail channels, we take orders for our products from customers. This requires us 
to  obtain  personal  information  from  these  customers  including,  but  not  limited  to,  credit  card  numbers.  Although  we  take  reasonable  and 
appropriate  security  measures  to  protect  customer  information,  there  is  still  the  risk  that  external  or  internal  security  breaches  could  occur, 
including cyber incidents. In addition, new tools and discoveries by third parties in computer or communications technology or software or other 
developments may facilitate or result in a future compromise or breach of our computer systems. Such compromises or breaches could result in 
data  loss  and/or  identity  theft  leading  to  significant  liability  or  costs  to  us  from  consumer  lawsuits  for  monetary  redress,  state  and  federal 
authorities for fines and penalties, and could also lead to interruptions in our operations and negative publicity causing damage to our reputation 
and limiting customers’ willingness to purchase products from us. Theft of credit card numbers of consumers could result in multi-million dollar 
fines and consumer settlement costs, FTC audit requirements, and significant internal administrative costs.  

Nearly  all  of  our  sales  are  paid  for  by  customers  using  credit  or  debit  cards  and  the  increasingly  heightened  Payment  Card  Industry 

(“PCI”) standards regarding the storage and security of customer information could potentially impact our ability to accept card brands  

Nearly all of ShopNBC’s customers pay for purchases via a credit or debit card. Credit and debit card brand issuers continue to heighten 
PCI standards that are applicable to all merchants who accept these cards. These standards primarily pertain to the processes and procedures for 
secure storage of customer data. Effective in 2012, ShopNBC is considered a Level 1 merchant which will require the completion of a formal 
Record of Compliance (ROC) by a Qualified Security Assessor. Failure to comply with PCI standards, as required by card issuers, could result in 
card brand fines and/or the possible inability for us to accept a card brand. Our inability to accept one or all card brands could materially affect 
sales in a negative manner.  

18  

 
 
 
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We  depend  on  relationships  with  numerous  domestic  and  foreign  manufacturers  and  suppliers;  a  decrease  in  product  quality  or  an 

increase in product cost, or the unanticipated loss of several of our larger suppliers, could impact our sales.  

We procure merchandise from numerous domestic and foreign manufacturers and suppliers generally pursuant to short-term contracts and 
purchase  orders.  Our  ability  to  identify  and  establish  relationships  with  these  parties,  as  well  as  access  quality  merchandise  in  a  timely  and 
efficient  manner  on  acceptable  terms  and  at  acceptable  costs,  can  be  challenging.  We  depend  on  the  ability  of  these  parties  in  the  U.S. and 
abroad  to  timely  produce  and  deliver  goods  that  meet  applicable  quality  standards,  which  is  impacted  by  a  number  of  factors  not  within  the 
control  of  these  parties,  such  as  political  or  financial  instability,  trade  restrictions,  tariffs,  currency  exchange  rates  and  transport  capacity  and 
costs, among others, and to deliver products that meet or exceed our customers’ expectations.  

Our  failure  to  identify  new  vendors  and  manufacturers,  maintain  relationships  with  a  significant  number  of  existing  vendors  and 
manufacturers  and/or  access  quality  merchandise  in  a  timely  and  efficient  manner  could  cause  us  to  miss  customer  delivery  dates  or  delay 
scheduled promotions, which would result in the failure to meet customer expectations and could cause customers to cancel orders or cause us to 
be unable to source merchandise in sufficient quantities, which could result in lost sales.  

It  is  possible  that  one  or  more  of  our  larger  suppliers  could  experience  financial  difficulties,  including  bankruptcy,  or  otherwise  could 
determine to cease doing business with us. During fiscal 2011 , products purchased from one vendor accounted for approximately 15% of our 
consolidated  net  sales.  While  we  have  periodically  experienced  the  loss  of  a  major  vendor,  if  a  number  of  our  larger  vendors  ceased  doing 
business with us, this could materially and adversely impact our sales and profitability on a short term basis.  

Many of our key functions are concentrated in a single location, and a natural disaster could seriously impact our ability to operate.  

Our  television  broadcast  studios,  internet  operations,  IT  systems,  merchandising  team,  inventory  control  systems,  executive  offices  and 
finance/accounting  functions,  among  others,  are  centralized  in  our  adjacent  offices  at  6740  and  6690,  Shady  Oak  Road  in  Eden  Prairie, 
Minnesota. In addition, our only fulfillment and distribution facility is centralized at a location in Bowling Green, Kentucky. A natural disaster, 
such as a tornado, could seriously disrupt our ability to continue or resume normal operations for some period of time. While we have certain 
business continuity plans in place, no assurances can be given as to how quickly we would be able to resume operations and how long it may 
take to return to normal operations. We could incur substantial financial losses above and beyond what may be covered by applicable insurance 
policies, and may experience a loss of customers, vendors and employees during the recovery period.  

We could be subject to additional sales tax collection obligations and claims for uncollected amounts.  

A number of states have adopted new legislation that would require the collection of state and/or local taxes on transactions originating on 
the internet or by other out-of-state retailers, such as home shopping, infomercial and catalog companies. In some cases these new laws seek to 
establish grounds for asserting “nexus” by the out-of-state retailer in the applicable state, and are being challenged by internet and other retailers 
under federal constitutional grounds. Adding sales tax to our internet transactions could negatively impact consumer demand. ShopNBC partners 
with numerous affiliate companies across the country to publicize links from different websites to our website, ShopNBC.com. In 2008, the state 
of  New  York  enacted  legislation  which  required  certain  sellers  like  us  to  collect  sales  tax  on  our  New  York  sales  if  we  utilized  New  York 
“resident  representatives”,  which  term  was  intended  to  include  internet  companies  that  publicize  e-commerce  retailers  through  links  from 
different websites to the e-commerce retailer’s website. Court challenges to this tax have, to date, been unsuccessful. North Carolina and Rhode 
Island have passed similar laws and several other state legislatures, including California, are considering similar legislation. As a result of this 
legislation as well as other legislation passed, we registered and started collecting sales tax in New York, North Carolina and Colorado. If this 
trend  continues  and  the  laws  are  upheld  after  legal  challenges,  we  could  be  required  to  collect  additional  state  and  local  taxes  which  could 
negatively  impact  sales as  well as creating an  additional administrative  burden which could be costly  to the  business. We believe  we  comply 
with current state sales tax regulations.  

We  place  a  significant  reliance  on  technology  and  information  management  tools  to  run  our  existing  businesses,  the  failure  of  which 

could adversely impact our operations.  

Our  businesses  are  dependent,  in  part,  on  the  use  of  sophisticated  technology,  some  of  which  is  provided  to  us  by  third  parties.  These 
technologies include, but are not necessarily limited to, satellite based transmission of our programming, use of the internet in relation to our on-
line business, new digital technology used to manage and supplement our television broadcast operations and a network of complex computer 
hardware  and  software  to  manage  an  ever  increasing  need  for  information  and  information  management  tools.  The  failure  of  any  of  these 
technologies, or our inability to have this technology supported, updated, expanded or integrated into other technologies, could adversely impact 
our operations. Although we have, when possible, developed alternative sources of technology and built redundancy into our computer networks 
and tools, there can be no assurance that these  

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efforts to date would protect us against all potential issues or disaster occurrences related to the loss of any such technologies or their use.  

Our inability to recruit and retain key employees may adversely impact our ability to sustain growth.  

Our  continued  growth  is  contingent,  in  part,  on  our  ability  to  retain  and  recruit  employees  that  have  the  distinct  skills  necessary  for  a 
business  that  demands  knowledge  of  the  general  retail  industry,  merchandising  and  product  sourcing,  television  production,  televised  and 
internet-based  marketing  and fulfillment. The marketplace  for  such employees  is very competitive and  limited.  Our growth  may be adversely 
impacted if we are unable to attract and retain these key employees.  

Item 1B. Unresolved Staff Comments  

None.  

Item 2. Properties  

We own two commercial buildings occupying approximately 209,000 square feet in Eden Prairie, Minnesota (a suburb of Minneapolis). 
These buildings are used for office space including executive offices, television studios, broadcast facilities and administrative offices. We own a 
262,000 square foot distribution facility on a 34-acre parcel of land in Bowling Green, Kentucky, which is currently pledged as collateral under 
our bank credit facility. We also lease approximately 176,000 square feet of additional warehouse space in Bowling Green, Kentucky under a 
month-to-month lease agreement, which allows for additional capacity of up to approximately 400,000 square feet, if needed. Additionally, we 
rent transmitter site and studio locations in Boston, Massachusetts for our full power television station. We have granted a security interest in our 
Eden Prairie, Minnesota headquarters facility and our Boston television station to one of our larger television distribution service providers until 
January 2013.  

We believe that our existing facilities are adequate to meet our current needs and that suitable additional alternative space will be available 

as needed to accommodate expansion of operations.  

Item 3. Legal Proceedings  

We are involved from time to time in various claims and lawsuits in the ordinary course of business. In the opinion of management, these 

claims and suits individually and in the aggregate will not have a material adverse effect on our operations or consolidated financial statements.  

In the third quarter of fiscal 2009, the U.S. Customs and Border Protection agency commenced an investigation into an undervaluation and 
corresponding underpayment of the customs duty owed by one of our vendors relating to a particular shipment of goods to the United States. We 
notified the vendor and have withheld certain funds from the vendor under contractual indemnification obligations to cover any potential costs, 
penalties  or  fees  that  may  result  from  the  investigation.  We  made  a  formal  request  for  indemnification  from  the  vendor  but  the  request  was 
refused. As a result, in December 2009, through the U.S. District Court of Minnesota, we commenced litigation against the vendor for breach of 
contract. The vendor filed  counterclaims  for payments it  claims  were  owed by us.  The  case  has been  stayed by the  district  court  pending the 
outcome of the U.S. Customs investigation. We believe that the funds we are withholding from the vendor will be sufficient to cover any costs or 
possible liabilities against us that may result from the investigation.  

Item 4. Mine Safety Disclosures  

Not Applicable.  

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PART II  

Item 5. Market for Registrant's Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities  

Market Information for Common Stock  

Our common stock is traded on the Nasdaq Global Market under the symbol “VVTV.” The following table sets forth the range of high and 

low sales prices of our common stock as quoted by the Nasdaq Global Market for the periods indicated.  

Fiscal 2011  
     First Quarter  
     Second Quarter  
     Third Quarter  
     Fourth Quarter  
Fiscal 2010  
     First Quarter  
     Second Quarter  
     Third Quarter  
     Fourth Quarter  

Holders  

  $ 

High  

Low  

7.67       $ 
8.73      
7.74      
3.37      

4.77      
3.09      
2.69      
7.24      

5.00  
5.85  
1.91  
1.43  

2.96  
1.45  
1.41  
2.15  

As of March 15, 2012, we had approximately 510 common shareholders of record.  

Dividends  

We  have  never  declared  or  paid  any  dividends  with  respect  to  our  common  stock.  Pursuant  to  the  amended  and  restated  shareholder 
agreement with GE Equity and NBCU, we are prohibited from paying dividends on our common stock without GE Equity’s prior consent. We 
currently expect to retain our earnings for the development and expansion of our business and do not anticipate paying cash dividends on the 
common  stock  in  the  foreseeable  future.  The  Company  is  further  restricted  from  paying  dividends  on  its  common  stock  by  its  bank  credit 
facility. Any future determination by us to pay cash dividends on our common stock will be at the discretion of our board of directors and will be 
dependent upon our results of operations, financial condition, any contractual restrictions then existing and other factors deemed relevant at the 
time by the board of directors.  

Issuer Purchases of Equity Securities  

As of January 28, 2012 , all authorizations for repurchase programs have expired.  

Stock Performance Graph  

The graph below compares the cumulative five-year total return to our shareholders (based on appreciation or depreciation of the market 
price of our common stock) on an indexed basis with (i) a broad equity market index and (ii) two published industry indices. The presentation 
compares  the  common  stock  price  in  the  period  from  February  3,  2007  to  January 28,  2012  to  the  Nasdaq  Composite  Index,  the  S&P  500 
Retailing Index and the Morningstar Specialty Retail Index. The cumulative return is calculated assuming an investment of $100 on February 3, 
2007,  and  reinvestment  of  all  dividends.  You  should  not  consider  shareholder  return  over  the  indicated  period  to  be  indicative  of  future 
shareholder returns.  

21  

 
 
 
 
   
  
   
     
       
  
  
  
     
       
  
  
  
  
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ValueVision Media, Inc.   
NASDAQ Composite Index  
S&P 500 Retailing Index  
Morningstar Specialty Retail Index  

Equity Compensation Plan Information  

ASSUMES $100 INVESTED ON FEBRUARY 3, 2007  
ASSUMES DIVIDENDS REINVESTED  
FISCAL YEAR ENDING JANUARY 28, 2012  

February 3,  
2007  
100.00     $ 
100.00     $ 
100.00     $ 
100.00     $ 

  $ 
  $ 
  $ 
  $ 

February 2,  
2008  

January 31,  
2009  

January 30,  
2010  

January 29,  
2011  

January 28, 
2012  

49.40     $ 
98.13     $ 
81.61     $ 
95.45     $ 

2.01     $ 
60.55     $ 
50.83     $ 
56.99     $ 

33.20     $ 
88.95     $ 
79.07     $ 
97.71     $ 

51.97     $ 
112.35     $ 
100.74     $ 
129.09     $ 

12.41  
118.94  
114.44  
137.32  

The following table provides information as of January 28, 2012 for our compensation plans under which securities may be issued:  

Plan Category  
Equity Compensation Plans Approved by 
Security holders  
Equity Compensation Plans Not 
Approved by Security holders (2)  

Total  

_______________________________________  

Number of Securities to be 
Issued Upon Exercise of 
Options, Warrants and 
Rights  

Weighted-Average 
Exercise Price of 
Outstanding Options, 
Warrants and Rights  

Number of Securities 
Remaining Available for 
Future Issuance under 
Equity Compensation Plans     

3,731,000        

657,000     (2)  

4,388,000        

$5.91   

$4.43   

$5.68   

3,357,000     (1)  

—       
3,357,000        

(1)   Includes  securities  available  for  future  issuance  under  shareholder  approved  compensation  plans  other  than  upon  the  exercise  of 
outstanding options, warrants or rights, as follows: 517,000 shares under the 2004 Omnibus Stock Plan and 2,840,000 shares under the 
2011 Omnibus Stock Plan.  

(2)   Reflects  7,372 shares  of  common  stock  issuable  upon  exercise  of  warrants  held  by  NBCU  and  650,000 shares  of  common  stock 
issuable  upon exercise  of  nonstatutory  employee  stock options  granted  at  exercise prices  equal  to the fair market  value  of  a  share of 
common  stock  on  the  date  of  grant.  Nonstatutory  employee  stock  options  have  historically  been  granted  to  new  employees  as 
inducement  grants  when  shareholder  approved  equity  compensation  plan  shares  have  been  depleted.  Each  of  these  options  expires 
10 years from the grant date and vests over three years.  

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Item 6. Selected Financial Data  

The selected financial data for the five years ended January 28, 2012 have been derived from our audited consolidated financial statements. 
The selected financial data presented below are qualified in their entirety by, and should be read in conjunction with, the financial statements and 
notes thereto and other financial and statistical information referenced elsewhere herein including the information referenced under the caption 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations.”  

January 28, 
2012(a)  

January 29, 
2011(b)  

Year Ended  

January 30, 
2010(c)  

January 31, 
2009(d)  

February 2, 
2008(e)  

(In thousands, except per share data)  

Statement of Operations Data:  
Net sales  
Gross profit  
Operating loss  
Net income (loss)  

Per Share Data:  
Net income (loss) from continuing 
operations per common share  
Net income (loss) from continuing 
operations per common share — 
assuming dilution  
Weighted average shares outstanding:  

Basic  
Diluted  

Balance Sheet Data:  
Cash and cash equivalents  
Restricted cash and investments  
Current assets  
Long-term investments  
Property, equipment and other assets  
Total assets  
Current liabilities  
Series B redeemable preferred stock  
Other long-term obligations  
Series A redeemable preferred stock  
Shareholders’ equity  

Other Data:  
Gross profit  
Working capital  
Current ratio  
Adjusted EBITDA (as defined)(f)  

Cash Flows:  
Operating  

  $  558,394     $  562,273     $  527,873     $  567,510     $  781,550  
271,015  
(23,052 ) 
22,452  

204,095     
(16,838 )    
(48,064 )    

182,749     
(88,458 )    
(97,793 )    

173,772     
(41,171 )    
(41,998 )    

199,529     
(15,466 )    
(25,868 )    

  $ 

(1.03 )    $ 

(0.78 )    $ 

(0.45 )    $ 

(2.92 )    $ 

  $ 

(1.03 )    $ 

(0.78 )    $ 

(0.45 )    $ 

(2.92 )    $ 

0.53  

0.53  

46,451     
46,451     

33,326     
33,326     

32,538     
32,538     

33,598     
33,598     

41,992  
42,011  

January 28, 
2012  

January 29, 
2011  

January 30, 
2010  

January 31, 
2009  

February 2, 
2008  

(In thousands)  

  $ 

32,957     $ 
2,100     
163,271     
—    
55,189     
218,460     
91,364     
—    
25,507     
—    
101,589     

46,471     $ 
4,961     
185,357     
—    
53,002     
238,359     
103,798     
14,599     
36,810     
—    
83,152     

17,000     $ 
5,060     
139,361     
—    
56,853     
196,214     
85,992     
11,243     
10,675     
—    
88,304     

53,845     $ 
1,589     
161,469     
15,728     
64,303     
241,500     
95,988     
—    
—    
44,191     
99,472     

59,078  
— 
252,183  
26,306  
80,591  
359,080  
118,350  
— 
— 
43,898  
194,510  

January 28, 
2012  

January 29, 
2011  

Year Ended  

January 30, 
2010  

January 31, 
2009  

February 2, 
2008  

(In thousands, except statistical data)  

36.6 %   

35.5 %   

32.9 %   

32.2 %   

34.7 % 

  $ 

  $ 

71,907  
1.8  
996  

  $ 

  $ 

81,559  
1.8  
2,351  

  $ 

  $ 

  $ 

53,369  
1.6  
(19,411 )     $ 

65,481  
1.7  
(51,421 )     $ 

  $  133,833  
2.1  
6,850  

  $ 

(12,949 )     $ 

327  

  $ 

(37,896 )     $ 

7,100  

  $ 

11,189  

 
 
 
   
  
   
  
  
  
  
  
   
  
  
      
      
      
      
   
  
  
  
  
    
    
    
    
    
  
      
      
      
      
   
  
      
      
      
      
   
  
  
   
  
  
  
  
  
   
  
  
      
      
      
      
   
  
  
  
  
  
  
  
  
  
  
   
  
   
  
  
  
  
  
   
  
  
   
  
   
  
   
  
   
  
   
  
  
  
  
  
  
  
    
    
    
    
    
  
   
  
   
  
   
  
   
  
   
Investing  
Financing  
________________  

  $ 
  $ 

(7,819 )     $ 
  $ 
7,254  

(7,430 )     $ 
  $ 
36,574  

  $ 
8,307  
(7,256 )     $ 

  $ 
24,557  
(3,417 )     $ 

(475 )  
(26,605 )  

(a)   Results of operations for fiscal 2011 includes a $25.7 million total charge related to the early preferred stock debt 

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extinguishment. See Note 9 to the consolidated financial statements.  

(b)   Results of operations for fiscal 2010 include the following: (i) a $1.2 million charge due to early payment of preferred stock obligations 
and  (ii) a  $1.1 million  charge  related  to  incremental  restructuring  charges  incurred  in  fiscal  2010  .  See  Notes 9  and  18  to  the 
consolidated financial statements.  

(c)   Results  of  operations  for  fiscal  2009  include  the  following:  (i) a  $3.6 million  gain  on  the  sale  of  auction  rate  securities,  (ii) a 
$2.3 million charge related to the restructuring of certain company operations and (iii) a $1.9 million charge related to costs associated 
with our chief executive officer transition. See Notes 7, 18 and 19 to the consolidated financial statements.  

(d)   Results of operations for fiscal 2008 include the following: (i) an $11.1 million auction rate securities write down, (ii) an $8.8 million 
FCC license intangible asset impairment, (iii) a $4.3 million charge related to the restructuring of certain company operations and (iv) a 
$2.7 million charge related to costs associated with our chief executive officer transition.  

(e)   Results  of  operations  for  fiscal  2007  include  the  following:  (i) a  $40.2 million  gain  on  the  sale  of  Ralph  Lauren  Media,  LLC,  (ii) a 
$5.0 million charge related to the restructuring of certain company operations and (iii) a $2.5 million charge related to costs associated 
with our chief executive officer transition.  

(f)   EBITDA as defined for this statistical presentation represents net income (loss) for the respective periods excluding depreciation and 
amortization  expense,  interest  income  (expense)  and  income  taxes.  We  define  Adjusted  EBITDA  as  EBITDA  excluding  debt 
extinguishment;  non-operating  gains (losses);  non-cash  impairment charges  and write downs; restructuring and  CEO transition costs; 
and non-cash share-based compensation expense. Management has included the term Adjusted EBITDA in its EBITDA reconciliation 
in  order  to  adequately  assess  the  operating  performance  of  our  “core”  television  and  internet  businesses  and  in  order  to  maintain 
comparability  to  our  analyst’s  coverage  and  financial  guidance,  when  given.  Management  believes  that  Adjusted  EBITDA  allows 
investors  to  make  a  meaningful  comparison  between  our  core  business  operating  results  over  different  periods  of  time  with  those  of 
other similar companies. In addition, management uses Adjusted EBITDA as a metric measure to evaluate operating performance under 
its  management  and  executive  incentive  compensation  programs.  Adjusted  EBITDA  should  not  be  construed  as  an  alternative  to 
operating  income  (loss),  net  income  (loss)  or  to  cash  flows  from  operating  activities  as  determined  in  accordance  with  generally 
accepted  accounting  principles  and  should  not  be  construed  as  a  measure  of  liquidity.  Adjusted  EBITDA  may  not  be  comparable  to 
similarly entitled measures reported by other companies.  

A reconciliation of Adjusted EBITDA to its comparable GAAP measurement, net income (loss), follows:  

Adjusted EBITDA  
Less:  
Loss on debt extinguishment  
Non-operating gains (losses) and equity in income 
of Ralph Lauren Media, LLC  
Write-down of auction rate investments  
FCC license impairment  
Restructuring costs  
CEO transition costs  
Non-cash share-based compensation expense  

EBITDA (as defined)  

A reconciliation of EBITDA to net income (loss) is 
as follows:  
EBITDA, as defined  
Adjustments:  
Depreciation and amortization  
Interest income  
Interest expense  
Income tax (provision) benefit  

Net income (loss)  

January 28, 
2012  

January 29, 
2011  

Year Ended  

January 30, 
2010  

(In thousands)  

January 31, 
2009  

February 2, 
2008  

  $ 

996     $ 

2,351     $ 

(19,411 )   $ 

(51,421 )   $ 

6,850  

(25,679 )   

(1,235 )   

—    

—    

— 

—    
—    
—    
—    
—    
(5,007 )   
(29,690 )   

—    
—    
—    
(1,130 )   
—    
(3,350 )   
(3,364 )   

3,628     
—    
—    
(2,303 )   
(1,932 )   
(3,205 )   
(23,223 )   

(969 )   
(11,072 )   
(8,832 )   
(4,299 )   
(2,681 )   
(3,928 )   
(83,202 )   

40,663  
— 
— 
(5,043 ) 
(2,451 ) 
(2,415 ) 
37,604  

(29,690 )   

(3,364 )   

(23,223 )   

(83,202 )   

37,604  

(12,827 )   
64     
(5,527 )   
(84 )   
(48,064 )   $ 

(13,337 )   
51     
(9,795 )   
577     
(25,868 )   $ 

(14,320 )   
382     
(4,928 )   
91     

(41,998 )   $ 

(17,297 )   
2,739     
—    
(33 )   
(97,793 )   $ 

(19,993 ) 
5,680  
— 
(839 ) 
22,452  

  $ 

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations  

Introduction  

 
 
   
  
   
  
  
  
  
  
   
  
  
      
      
      
      
   
  
  
  
  
  
  
  
  
  
    
    
    
    
    
  
      
      
      
      
   
  
  
      
      
      
      
   
  
  
  
  
The following discussion and analysis of financial condition and results of operations is qualified by reference to and should  

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be read in conjunction with our audited consolidated financial statements and notes thereto included elsewhere in this annual report.  

Cautionary Statement for Purposes of the Safe Harbor Provisions of the Private Securities Litigation Reform Act of 1995  

This Annual Report on Form 10-K, including the following Management’s Discussion and Analysis of Financial Condition and Results of 
Operations and other materials we file with the Securities and Exchange Commission (as well as information included in oral statements or other 
written statements made or to be made by us) contain certain forward-looking statements within the meaning of the Private Securities Litigation 
Reform Act of 1995. All statements other than statements of historical fact, including statements regarding guidance, industry prospects or future 
results of operations or financial position, made in this annual report on Form 10-K are forward looking. We often use words such as anticipates, 
believes, expects, intends and similar expressions to identify forward-looking statements. These statements are based on management’s current 
expectations and are accordingly subject to uncertainty and changes in circumstances. Actual results may vary materially from the expectations 
contained  herein  due  to various  important factors, including  (but  not limited  to):  consumer preferences,  spending and  debt  levels;  the general 
economic and credit environment; interest rates; seasonal variations in consumer purchasing activities; changes in the mix of products sold by 
us; competitive pressures on sales; pricing and sales margins; the level of cable and satellite distribution for our programming and the associated 
fees;  our  ability  to  establish  and  maintain  acceptable  commercial  terms  with  third-party  vendors  and  other  third  parties;  our  ability  to 
successfully manage and maintain our brand name and marketing initiatives; our ability to manage our operating expenses successfully and our 
working capital levels; our management of our information systems infrastructure; challenges to our data and information security; changes in 
governmental  or  regulatory  requirements;  litigation  or  governmental  proceedings  affecting  our  operations;  the  risks  identified  under  “Risk 
Factors”  in  this  report;  significant  public  events  that  are  difficult  to  predict,  such  as  widespread  weather  catastrophes  or  other  significant 
television-covering events causing an interruption of television coverage or that directly compete with the viewership of our programming; and 
our  ability  to  obtain  and  retain  key  executives  and  employees.  Investors  are  cautioned  that  all  forward-looking  statements  involve  risk  and 
uncertainty.  The  facts  and  circumstances  that  exist  when  any  forward-looking  statements  are  made  and  on  which  those  forward-looking 
statements  are  based  may  significantly  change  in  the  future,  thereby  rendering  the  forward-looking  statements  obsolete.  We  are  under  no 
obligation  (and  expressly  disclaim  any  obligation)  to  update  or  alter  our  forward-looking  statements  whether  as  a  result  of  new  information, 
future events or otherwise.  

Overview  

Company Description  

We are a multichannel electronic retailer that markets, sells and distributes products to consumers through TV, telephone, online, mobile 
and social media. Our principal form of product exposure is our 24-hour television shopping network, ShopNBC, which is distributed primarily 
through cable and satellite affiliation  agreements, and  markets brand name and  private label  products in the categories of jewelry & watches; 
home  &  electronics;  beauty,  health  &  fitness;  and  fashion  &  accessories.  We  also  operate  ShopNBC.com,  a  comprehensive  e-commerce 
platform that sells products appearing on  our television shopping channel as well as an extended assortment of online-only merchandise. Our 
programming and products are also marketed via mobile devices - including smartphones and tablets such as the iPad, and through the leading 
social  media  channels.  We  have  an  exclusive  trademark  license  from  NBCUniversal  Media,  LLC,  formerly  known  as  NBC  Universal,  Inc. 
(“NBCU”), for the worldwide use of an NBC-branded name for a period ending in May 2012. Additionally, the agreement allows for a one-year 
extension to May 2013 upon the mutual agreement of both parties. Pursuant to the license, we operate our television home shopping network and 
our Internet websites, ShopNBC.com and ShopNBC.tv.  

Products and Customers  

Products sold on our multi-media platforms include primarily jewelry & watches, home & electronics, beauty, health & fitness, and fashion 
& accessories. Historically jewelry and watches have been our largest merchandise categories. We are currently endeavoring to shift our product 
mix  to  include  a  more  diversified  product  assortment  in  order  to  grow  our  new  and  active  customer  base.  The  following  table  shows  our 
merchandise mix as a percentage of television home shopping and internet net sales for the years indicated by product category group:  

Merchandise Mix  
Jewelry & Watches  
Home & Electronics  
Beauty, Health & Fitness  
Fashion & Accessories  

January 28, 
2012  

Year Ended  

January 29, 
2011  

January 30, 
2010  

53%  
28%  
12%  
7%  

52%  
32%  
10%  
6%  

55%  
31%  
7%  
7%  

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Our product strategy is to continue to develop new product offerings across multiple merchandise categories as needed in response to both 
customer  demand  and  in  order  to  maximize  margin  dollars  per  minute  in  our  television  and  internet  shopping  operations.  Our  multichannel 
customers are primarily women between the ages of 30 and 60, married, with average annual household incomes of $50,000 or more. We also 
have  a  strong  presence  of  male  customers  of  similar  age  and  income  range.  We  believe  our  customers  make  purchases  based  on  our  unique 
products, quality merchandise and value.  

Company Strategy  

As  a  premium  multichannel  electronic  retailer,  our  strategy  is  to  offer  our  customers  differentiated  quality  brands  and  products  at  a 
compelling  value  proposition.  We  also  seek  to  provide  today's  consumers  with  flexible  programming  formats  and  access  that  allows  them  to 
view and interact with our content and products at their convenience - whenever and wherever they are able. Our merchandise positioning aims 
to make us a trusted destination for quality and an authority in a broad category of merchandise. We focus on creating a customer experience that 
builds strong loyalty and an active customer base.  

In support of this strategy, we are pursuing the following actions to improve the operational and financial performance of our Company: 
(i) broaden and optimize our product mix to appeal to more customers and to encourage additional purchases per customer, (ii) increase new and 
active customers and improve household penetration, (iii) increase our gross margin dollars by improving merchandise margins in key product 
categories  while  prudently  managing  inventory  levels,  (iv) reduce  our  transactional  operating  expenses  while  managing  our  fixed  operating 
expenses, (v) grow our Internet business with expanded product assortments and Internet-only merchandise offerings, (vi) expand our Internet, 
mobile  and  social  media  channels  to  attract  and retain  more  customers,  and  (vii) maintain  cable  and  satellite  carriage  contracts  at  appropriate 
durations while seeking cost savings opportunities and improved channel positions.  

Our Competition  

The  direct  marketing  and  retail  businesses  are  highly  competitive.  In  our  television  home  shopping  and  e-commerce  operations,  we 
compete  for  customers  with  other  television  home  shopping  and  e-commerce  retailers;  infomercial  companies;  other  types  of  consumer  retail 
businesses, including traditional “brick and mortar” department stores, discount stores, warehouse stores and specialty stores; catalog and mail 
order retailers and other direct sellers.  

In the competitive television home shopping sector, we compete with QVC Network, Inc. and HSN, Inc., both of whom are substantially 
larger  than  we  are  in  terms  of  annual  revenues  and  customers,  and  whose  programming  is  carried  more  broadly  to  U.S. households  than  our 
programming.  The  American  Collectibles  Network,  which  operates  Jewelry  Television,  also  competes  with  us  for  television  home  shopping 
customers in the jewelry category. In addition, there are a number of smaller niche players and startups in the television home shopping arena 
who  compete  with  us.  We  believe  that  our  major  competitors  incur  cable  and  satellite  distribution  fees  representing  a  significantly  lower 
percentage  of  their  sales  attributable  to  their  television  programming  than  do  we;  and  that  their  fee  arrangements  are  substantially  on  a 
commission  basis (in some cases  with  minimum guarantees) rather  than on the  predominantly fixed-cost  basis that  we currently have. At our 
current sales level, our distribution costs as a percentage of total consolidated net sales are higher than our competition. However, one of our key 
strategies is to maintain our distribution fixed cost structure in order to leverage profitability as we grow our business.  

The e-commerce sector also is highly competitive, and we are in direct competition with numerous other internet retailers, many of whom 

are larger, better financed and/or have a broader customer base than we do.  

We anticipate continuing competition for viewers and customers, for experienced home shopping personnel, for distribution agreements 
with  cable  and  satellite  systems  and  for  vendors  and  suppliers —  not  only  from  television  home  shopping  companies,  but  also  from  other 
companies  that  seek  to  enter  the  home  shopping  and  internet  retail  industries,  including  telecommunications  and  cable  companies,  television 
networks, and other established retailers. We believe that our ability to be successful in the television home shopping and e-commerce sectors 
will be dependent on a number of key factors, including increasing the number of customers who purchase products from us and increasing the 
dollar value of sales per customer from our existing customer base.  

Results for Fiscal 2011, 2010 and 2009  

Consolidated  net  sales in  fiscal  2011  were  $558.4  million  compared to  $562.3  million  in  fiscal  2010  ,  a  1%  decrease.  Consolidated  net 
sales  in  fiscal  2010  were  $562.3  million  compared  to  $527.9  million  in  fiscal  2009  ,  a  7%  increase.  We  reported  an  operating  loss  of  $16.8 
million and a net loss of $48.1 million for fiscal 2011 . Our net loss in fiscal 2011 included a $25.7 million non-cash debt extinguishment charge. 
We reported an operating loss of $15.5 million and a net loss of $25.9 million for fiscal 2010 . Operating expenses in fiscal 2010 included $1.1 
million of restructuring charges and a $1.2 million debt extinguishment charge. We reported an operating loss of $41.2 million and a net loss of 
$42.0 million for fiscal 2009 , which included a pretax  

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gain of $3.6 million from the sale of our auction rate securities. Operating expenses in fiscal 2009 included $2.3 million of restructuring charges 
and CEO transition costs of $1.9 million .  

New Credit Facility  

On  February  9,  2012,  we  entered  into  a  $40  million  new  credit  and  security  agreement  (the  “Credit  Facility”)  with  PNC  Bank,  N.A. 
(“PNC”),  a  member  of  The  PNC Financial  Services  Group,  Inc., as  lender and  agent.  The  Credit  Facility has  a  three-year  maturity and  bears 
interest  at  LIBOR  plus  3%  per  annum.  Maximum  borrowings  under  the  Credit  Facility  are  equal  to  the  lesser  of  $40  million  or  a  calculated 
borrowing base comprised of eligible accounts receivable and eligible inventory. The initial net proceeds of borrowing of approximately $38.2 
million were primarily used to retire our existing 11%, $25 million term loan with Crystal Financial LLC and to pay a $12.4 million deferred 
payment obligation to a television distribution provider. Subject to certain conditions, the Credit Facility also provides for the issuance of letters 
of credit in an aggregate amount up to $6 million which, upon issuance, would be deemed advances under the credit facility. Remaining capacity 
under the Credit Facility will provide liquidity for working capital and general corporate purposes. Borrowings under the Credit Facility mature 
and are payable in February 2015.  

The Credit Facility contains customary covenants and conditions, including, among other things, maintaining a minimum of unrestricted 
cash plus credit availability of $6 million at all times and limiting annual capital expenditures. Certain financial covenants including minimum 
EBITDA levels (as defined in the Credit Facility agreement) and minimum fixed charge coverage ratio become applicable only if unrestricted 
cash plus credit availability falls below $12 million or upon an event of default. In addition, the Credit Facility places restrictions on our ability 
to incur additional indebtedness or prepay existing indebtedness, to create liens or other encumbrances, to sell or otherwise dispose of assets, to 
merge or consolidate with other entities, and to make certain restricted payments, including payments of dividends to common shareholders.  

Preferred Stock Redemption  

In F e bruary 2011, we made a $2.5 million payment to GE Capital Equity Investments, Inc. ("GE Equity"), in connection with obtaining a 
consent  for  the  execution  of  a  common  stock  equity  offering  in  December  2010,  reducing  the  outstanding  accrued  dividend  payable  on  the 
Series B preferred stock and recorded a $1.2 million charge to income related to the early preferred stock debt extinguishment. In April 2011, we 
redeemed  all  of  our  outstanding  Series  B  preferred  stock  for  $40.9  million,  paid  accrued  Series  B  preferred  dividends  of  $6.4  million  and 
recorded a $24.5 million charge related to the early preferred stock debt extinguishment.  

Results of Operations  

The following table sets forth, for the periods indicated, certain statement of operations data expressed as a percentage of net sales.  

Year Ended  

Net sales  

Gross margin  
Operating expenses:  
Distribution and selling  
General and administrative  
Depreciation and amortization  
Restructuring costs  
CEO transition costs  

Total operating expenses  

Operating loss  
Interest expense, net  
Other income (loss), net  
Loss before income taxes  
Income taxes  

Net loss  

   January 28, 2012      January 29, 2011      January 30, 2010  
100.0  % 

100.0  %    

100.0  %    

36.6  

35.5  

32.9  

33.8  
3.5  
2.3  
— 
— 
39.6  
(3.0 )  
(1.0 )  
(4.6 )  
(8.6 )  
— 
(8.6 )%   

32.3  
3.4  
2.3  
0.2  
— 
38.2  
(2.7 )  
(1.7 )  
(0.2 )  
(4.6 )  
0.1  
(4.5 )%   

33.7  
3.5  
2.7  
0.4  
0.4  
40.7  
(7.8 )  
(0.9 )  
0.7  
(8.0 )  
— 
(8.0 )% 

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Key Performance Metrics  

Program Distribution, (in thousands)  
Total Homes (Average 000's)  

For the Twelve Months Ended  

January 28, 
2012  

Change  

January 29, 
2011  

Change  

January 30, 
2010  

79,822  

4  %    

76,437  

4  %    

73,576  

Merchandise Metrics  
Gross Margin %  
Net Shipped Units (in thousands)  
Average Selling Price  
Return Rate  
Internet Net Sales % (a)  
_______________________________________  
(a) Internet sales percentage is calculated based on sales orders that are generated from our shopnbc.com website and primarily ordered directly 
online.  

19.8 %    (120) bps  
750 bps  
41.2 %   

35.5 %   
5,175  
$101  

36.6 %   
4,947  
$104  

32.9 % 
4,537  
$108  

280 bps  
370 bps  

22.6 %   
44.9 %   

14  %    
(6 )%   

21.0 % 
33.7 % 

(4 )%   
3  %    

260 bps  

110 bps  

Program Distribution  

Average homes reached, or full time equivalent ("FTE") subscribers, grew 4% in fiscal 2011 , resulting in a 3.4 million increase in average 
homes reached compared to fiscal 2010 . Average FTE subscribers grew 4% in fiscal 2010 , resulting in a 2.8 million increase in average homes 
reached compared to fiscal 2009 . The annual increases were driven primarily by increases in our footprint as we expand onto lower digital tiers 
of service as well as by continued growth in satellite and internet protocol television. We anticipate that our cable programming distribution will 
increasingly shift towards a greater mix of digital with continued improvement in channel positioning and channel adjacencies, which we believe 
may result  in  increased  subscriber viewership. Nonetheless,  because of  the  broader universe of programming choices  available for  viewers  in 
digital systems and the higher channel placements commonly associated with digital tiers, the shift towards digital systems may adversely impact 
our ability to compete for television viewers even if our programming is available in more homes. Our television home shopping programming is 
also simulcast live 24 hours per day, 7 days per week through our internet websites, www.ShopNBC.com and www.ShopNBC.TV, which is not 
included in the foregoing data on homes reached.  

Cable and Satellite Distribution Agreements  

We  have  entered  into  cable  and  direct-to-home  satellite  distribution  agreements  that  require  each  operator  to  offer  our  television  home 
shopping programming substantially on a full-time basis over their systems. The terms of these existing agreements typically range from one to 
two years. Under certain circumstances, the cable or satellite operators or we may cancel the agreements prior to their expiration. If certain of 
these  agreements  are  terminated,  the  termination  may  materially  or  adversely  affect  our  business.  Failure  to  maintain  our  cable  agreements 
covering a material portion of our existing cable households on acceptable financial and other terms could materially and adversely affect our 
future  growth,  sales  revenues  and  earnings  unless  we  are  able  to  arrange  for  alternative  means  of  broadly  distributing  our  television 
programming.  

Net Shipped Units  

The  number  of  units  shipped  during  fiscal  2011  decreased  4%  from  fiscal  2010  to  4.9  million  from  5.2  million  .  The  number  of  units 
shipped during fiscal 2010  increased 14% from fiscal 2009 to 5.2 million from 4.5 million . We believe the 2011 decrease in units shipped is 
primarily due to our lower than expected sales growth and the increase in average selling price, both discussed below.  

Average Selling Price  

Our average selling price, or ASP, per net unit was $104 in fiscal 2011 , a 3% increase over fiscal 2010 . The increase in the fiscal 2011 
ASP was driven primarily by unit selling price increases within our jewelry category as well as an increased sales mix of jewelry items within 
the combined jewelry and watches product category. For fiscal 2010 , the average selling price per net  

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unit  was  $101  ,  a  6%  decrease  over  fiscal  2009  .  The  decrease  in  the  2010  ASP  was  driven  primarily  by  unit  selling  price  decreases  within 
almost all product categories.  

Return Rates  

Our return rate was 22.6% in fiscal 2011 compared to 19.8% in fiscal 2010 , a  280 bps basis point increase. We attribute the increase in 
the 2011 return rate primarily to changes in the product sales mix as well as greater sales of higher price point items, primarily jewelry, which 
historically  have  higher  return  rates.  Our  return  rate  was  19.8%  in  fiscal  2010  compared  to  21.0%  in  fiscal  2009  ,  a  (120)  bps  basis  point 
decrease.  We  attributed  the  decrease  in  the  fiscal  2010  return  rate  primarily  to  lower  price  points  during  fiscal  2010  and  operational 
improvements in delivery time and customer service, product and quality control enhancements. We continue to monitor our return rates in an 
effort to keep our overall return rates in line and commensurate with our current product sales mix and our average selling price levels.  

Net Sales  

Consolidated net sales, inclusive of shipping and handling revenue, for  fiscal 2011 were $558.4 million compared to $562.3 million for 
fiscal 2010 , a 1% decrease. The slight decrease in consolidated net sales from the prior year reflects the impact of a 24% sales decrease in our 
consumer  electronics  product  category.  Our  jewelry  &  watches  product  category  sales  were  flat  for  the  year,  while  our  beauty  &  fitness  and 
fashion categories realized double digit growth. Net sales shortfalls in our consumer electronics category during the year were primarily related 
to organizational turnover, a limited product assortment and overall execution, which negatively impacted our performance within the consumer 
electronics  product  category.  While  we  have  taken  specific  actions  to  address  the  organizational  and  execution  challenges  within  consumer 
electronics, we anticipate continued weakness in this category into the first half of 2012. Our internet net sales increased 8% over the prior fiscal 
year  and  our  e-commerce  sales  penetration  was  45%  during  fiscal  2011  compared  to  41%  for  fiscal  2010  driven  primarily  by  strong  cross-
channel  promotions  from  our  core  television  channel,  online  marketing  efforts,  unique  internet  only  product  offerings  and  mobile  and  social 
media platforms.  

Consolidated net sales, inclusive of shipping and handling revenue, for  fiscal 2010 were $562.3 million compared to $527.9 million for 
fiscal  2009  ,  a  7%  increase.  The  increase  in  consolidated  net  sales  was  primarily  attributed  to  higher  net  sales  in  the  categories  of  jewelry, 
health & beauty and home related to modifications made in our product mix during fiscal 2010. Consolidated net sales also increased as a result 
of higher shipping and handling revenues due to fewer free shipping promotions offered.  

Gross Profit  

Gross profit for  fiscal  2011  was $204.1  million  compared to  $199.5  million for  fiscal  2010 , an  increase of  2%  . Gross profit for  fiscal 
2010 was $199.5 million compared to $173.8 million for fiscal 2009 , an increase of 15% . The increase in the gross profits experienced during 
2011 was driven primarily by shifts in our sales mix to higher margin product categories, particularly jewelry and health & beauty. Gross profits 
during fiscal 2011 also increased as a result of increased shipping and handling margins as a result of product mix changes.  

Gross  margin  as  a  percentage  of  sales  (sales  margin)  for  fiscal  2011,  fiscal  2010  and  fiscal  2009  was  36.6%  ,  35.5%  and  32.9%  , 
respectively, representing a 110 basis point increase from fiscal 2010 to fiscal 2011, and a 260 basis point increase from fiscal 2009 to fiscal 
2010.  The  increase  in  the  gross  margin  percentages  experienced  during  2011  was  driven  primarily  by  a  higher  sales  mix  of  higher  margin 
product  categories  such  as  jewelry  and  health  and  beauty,  improved  shipping  and  handling  margins  and  a  lower  sales  mix  of  lower  margin 
consumer electronics and a decrease in our inbound inventory freight costs. The increase in gross margins experienced during fiscal 2010 was 
driven  primarily  by  merchandise  margin  improvements  targeted  in  a  majority  of  our  key  product  categories,  increased  shipping  and  handling 
margins resulting from fewer promotions and due to the impact of having a lower consumer electronics product mix during fiscal 2010 , offset 
partially by increased cost of inventory liquidations during fiscal 2010 .  

Operating Expenses  

Total  operating  expenses  were  $220.9  million  ,  $215.0  million  and  $214.9  million  for  fiscal  2011,  fiscal  2010  and  fiscal  2009  , 
respectively, representing an increase of $5.9 million , or 3% from fiscal 2010 to fiscal 2011 , and an increase of $0.1 million , or less than 1% 
from fiscal 2009 to fiscal 2010 . Fiscal 2010 total operating expenses included $1.1 million of restructuring charges. Fiscal 2009 total operating 
expenses included $2.3 million of restructuring charges and $1.9 million of chief executive officer transition costs.  

Distribution and selling expense for fiscal 2011 increased $7.3 million , or 4% , to $188.8 million , or 34% of net sales compared to $181.5 
million  ,  or  32%  of  net  sales  in  fiscal  2010  .  Distribution  and  selling expense  increased from  fiscal  2010  primarily due  to  increased  program 
distribution fees of $4.2 million related to a 4% increase in average homes during the year and improved  

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channel positions obtained in certain markets. Distribution and selling expense also increased during fiscal 2011 as a result of increased credit 
card fees and bad debt expense of $3.0 million, increased salary and consulting costs of $1.4 million and increased share based compensation 
expense of $1.2 million. These distribution and selling expense increases during the year were offset by decreases in advertising and promotion 
expense of $1.8 million and decreases in customer service and telecommunication expenses of $300,000. Distribution and selling expense for 
fiscal 2010 increased $3.5 million , or 2% , to $181.5 million , or 32% of net sales compared to $178.0 million , or 34% of net sales, in fiscal 
2009 primarily due to a $2.6 million increase in cable and satellite fees resulting from an increase in the number of homes broadcasted to during 
fiscal 2010 and certain contractual rate increases, partially offset by retroactive billing adjustments from certain carriers. Distribution and selling 
expense also increased during fiscal 2010 as a result of increased credit card fees and bad debt expense of $3.8 million due to the overall increase 
in net sales and  order transactions over  fiscal  2009 and increased salaries,  bonuses  and consulting  costs of $400,000.  Distribution and  selling 
expense increases were offset by decreases in  customer service and telecommunication  expenses  of $2.0 million,  decreases in advertising and 
promotion expense of $1.7 million and a decrease in third-party cable affiliation fees of $100,000.  

General and administrative expense for fiscal 2011 increased $371,000 , or 2% , to $19.5 million of net sales compared to $19.2 million or 
3.4%  of  net  sales  in  fiscal  2010  .  General  and  administrative  expense  increased  from  fiscal  2010  primarily  due  to  increased  share-based 
compensation of $296,000 and board of directors fees of $399,000, offset by a $412,000 gain recorded on the disposal of a piece of operational 
equipment. General and administrative expense for fiscal 2010 increased $798,000 , or 4% , to $19.2 million , or 3.4% of net sales compared to 
$18.4 million , or 3.5% of net sales in fiscal 2009 . General and administrative expense increased from fiscal 2009 primarily as a result of an 
increase in salaries and related benefits and consulting fees totaling $1.0 million, increased share-based compensation expense of $220,000 and 
decreased cash payment discounts received of $246,000, offset by decreases in legal expenses of $708,000.  

Depreciation and amortization expense was $12.6 million , $13.2 million and $14.3 million for fiscal 2011, fiscal 2010 and fiscal 2009 , 
respectively, representing a decrease of $0.6 million , or 4% , from fiscal 2010 to fiscal 2011 and a decrease of $1.1 million , or 8% , from fiscal 
2009 to fiscal 2010 . Depreciation and amortization expense as a percentage of net sales was 2.3% , 2.3% , and 2.7% for fiscal 2011, fiscal 2010 
and fiscal 2009 , respectively. The 2011 decrease in depreciation and amortization expense is due to a reduction in our depreciable asset base 
year  over  year  which  resulted  from  our  Oracle11i  upgrade  becoming  fully  depreciated  during  fiscal  2010  ,  offset  by  increased  amortization 
expense  attributable  to  our  renewed  NBC  trademark  license.  The  2010  decrease  in  depreciation  and  amortization  expense  relates  to  reduced 
capital spending and the timing of fully depreciated assets year over year and reduced amortization of our NBC distribution agreement due to the 
expiration of this agreement.  

Restructuring Costs  

As  a  result  of  a  number  of  restructuring  initiatives  taken  by  us  in  order  to  simplify  and  streamline  our  organizational  structure,  reduce 
operating costs and pursue and evaluate strategic alternatives, we recorded restructuring charges of $1.1 million in fiscal 2010 and $2.3 million 
in  fiscal  2009  .  Restructuring  costs  primarily  include  employee  severance  costs  associated  with  streamlining  the  Company's  organizational 
structure, incremental  costs associated with the refinancing of our debt  facilities, restructuring advisory  service fees and costs associated with 
strategic alternative initiatives.  

Chief Executive Officer Transition Costs  

During fiscal 2009 , we recorded a $1.9 million charge relating primarily to settlement and legal costs associated with the termination of 

our former chief executive officer.  

Operating Loss  

We  reported  an  operating  loss  of  $16.8  million  for  fiscal  2011  compared  with  an  operating  loss  of  $15.5  million  for  fiscal  2010  ,  an 
increase  of  $1.3  million.  Our  operating  loss  increased  slightly  during  fiscal  2011  primarily  as  a  result  of  increased  distribution  and  selling 
expenses,  which  resulted  from  increased  cable  and  satellite  fees  and  increased  credit  card  fees  and  bad  debt  expense,  as  noted  above.  These 
increased  costs  were  partially  offset  by  increased  gross  profit  dollars  achieved  from  shifts  in  our  product  mix  to  higher  margin  product 
categories, particularly jewelry and health & beauty.  

We reported an operating loss of $15.5 million for fiscal 2010 compared with an operating loss of $41.2 million for fiscal 2009 , a decrease 
of $25.7 million . Our operating loss decreased during fiscal 2010 primarily as a result of increased gross profit dollars achieved, which resulted 
from increased sales and improved margins attained during the year and reduced CEO transition costs. The increased gross profit dollars were 
offset by a slight increase in our overall operating expenses year over year, particularly our cable and satellite fees within our distribution and 
selling expenses as a result of increased subscriber homes.  

Net Loss  

For fiscal 2011 , we reported a net loss available to common shareholders of $48.1 million , or $1.03 per basic and dilutive  

30  

 
 
 
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share, on 46,451,000 weighted average common shares outstanding. For fiscal 2010 , we reported a net loss available to common shareholders of 
$25.9 million , or $0.78 per basic and dilutive share, on 33,326,000 weighted average common shares outstanding. For fiscal 2009 , we reported 
a net loss available to common shareholders of $14.7 million , or $0.45 per basic and dilutive share, on 32,538,000 weighted average common 
shares  outstanding.  Net  loss  available  to  common  shareholders  for  fiscal  2011  includes  a  $25.7  million  non-cash  charge  related  to  our  early 
preferred stock debt extinguishment, interest expense of $5.5 million relating primarily to interest and debt discount amortization on our Series B 
preferred stock, bank term loan expense and the amortization of fees paid to obtain our bank credit facility and interest income totaling $64,000 
earned on our cash and investments. Net loss available to common shareholders for fiscal 2010 includes interest expense of $9.8 million, relating 
primarily  to  accrued  interest  and  debt  discount  amortization  on  our  Series B  preferred  stock,  bank  term  loan  interest  expense  and  the 
amortization  of  fees  paid  to  obtain  our  bank  credit  facilities.  Net  loss  available  to  common  shareholders  for  fiscal  2010  also  included  a 
$1.2 million  debt  extinguishment  charge  relating  to  a  $2.5 million  Series B  preferred  stock  dividend  payment  made  in  the  fourth  quarter  in 
connection  with  the  execution  of  our  Crystal  term  loan  and  interest  income  totaling  $51,000  earned  on  our  cash  and  investments.  Net  loss 
available  to  common  shareholders  for  fiscal  2009  included  a  $27.4  million  addition  to  earnings  related  to  the  recording  of  the  excess  of  the 
carrying amount of our then outstanding Series A preferred stock over the fair value of our Series B preferred stock. Other factors affecting our 
net loss during fiscal 2009 include interest expense of $4.9 million primarily related to the Series B preferred stock, the recording of a pre-tax 
gain of $3.6 million from the sale of our auction rate investments and interest income totaling $382,000 earned on our cash and investments.  

For fiscal 2011, net loss reflects an income tax provision of $84,000 relating to state income taxes payable on certain income for which 
there is no loss carryforward benefit available. For fiscal 2010 , net loss reflects an income tax benefit of $577,000 relating to a federal income 
tax carryback refund claim filed and received during fiscal 2010 , offset in part by state income tax expense on certain income for which there is 
no  loss  carryforward  benefit  available.  For  fiscal  2009  ,  net  loss  reflects  an  income  tax  benefit  of  $91,000  relating  to  certain  amended  state 
returns for  which tax refunds have  been  received,  offset  by  the recording  of state  income taxes payable on income  for which  there is  no  loss 
carryforward benefit available.  

We have not recorded any income tax benefit on the losses recorded during fiscal 2011, fiscal 2010 and fiscal 2009 due to the uncertainty 
of realizing income tax benefits in the future as indicated by our recording of an income tax valuation allowance. Based on our recent history of 
losses, a full valuation allowance has been recorded and was calculated in accordance with GAAP, which places primary importance on our most 
recent operating results when assessing the need for a valuation allowance. We will continue to maintain a valuation allowance against our net 
deferred tax assets, including those related to net operating loss carryforwards, until we believe it is more likely than not that these assets will be 
realized in the future.  

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Quarterly Results  

The following summarized unaudited results of operations for the quarters in fiscal 2011 and 2010 have been prepared on the same basis as 
the annual financial statements and reflect normal recurring adjustments that we consider necessary for a fair presentation of results of operations 
for the periods presented. Our results of operations have varied and may continue to fluctuate significantly from quarter to quarter. Results of 
operations in any period should not be considered indicative of the results to be expected for any future period.  

Fiscal 2011  
Net sales  
Gross profit  
Gross profit margin  
Operating expenses  
Operating loss  
Other loss, net  

Net loss (a)  

Net loss per share  

Net loss per share — assuming dilution  

Weighted average shares outstanding:  

Basic  

Diluted  

Fiscal 2010  
Net sales  
Gross profit  
Gross profit margin  
Operating expenses  
Operating income (loss)  
Other loss, net  

Net loss  

Net loss per share  

Net loss per share — assuming dilution  

Weighted average shares outstanding:  

Basic  

Diluted  

_______________________________________  

  $ 

  $ 

  $ 
  $ 

  $ 

  $ 

  $ 
  $ 

First  
Quarter  

Second  
Quarter  

Third  
Quarter  

Fourth  
Quarter  

Total  

(In thousands, except percentages and per share amounts)  

  $ 

143,533  
53,392  

37.2 %   

54,022  

(630 )     
(28,281 )     
(28,930 )     $ 

  $ 

132,137  
51,268  

  $ 

135,187  
50,242  

  $ 

147,537  
49,193  

558,394  
204,095  

38.7 %   

54,807  
(3,539 )     
(900 )     
(4,456 )     $ 

37.2 %   

55,611  
(5,369 )     
(965 )     
(6,350 )     $ 

33.3 %   

56,493  
(7,300 )     
(996 )     
(8,328 )     $ 

36.6 % 

220,933  
(16,838 )  
(31,142 )  
(48,064 )  

(0.71 )     $ 
(0.71 )     $ 

(0.09 )     $ 
(0.09 )     $ 

(0.13 )     $ 
(0.13 )     $ 

(0.17 )     $ 
(0.17 )     $ 

(1.03 )  

(1.03 )  

40,655  
40,655  

48,131  
48,131  

48,272  
48,272  

48,546  
48,546  

46,451  
46,451  

  $ 

124,977  
45,737  

36.6 %   

54,876  
(9,139 )     
(1,808 )     
(10,971 )     $ 

  $ 

126,177  
47,156  

  $ 

132,283  
47,049  

  $ 

178,836  
59,587  

562,273  
199,529  

37.4 %   

53,393  
(6,237 )     
(2,086 )     
(7,693 )     $ 

35.6 %   

50,645  
(3,596 )     
(2,203 )     
(5,814 )     $ 

33.3 %   

56,081  
3,506  
(4,882 )     
(1,390 )     $ 

35.5 % 

214,995  
(15,466 )  
(10,979 )  
(25,868 )  

(0.34 )     $ 
(0.34 )     $ 

(0.24 )     $ 
(0.24 )     $ 

(0.18 )     $ 
(0.18 )     $ 

(0.04 )     $ 
(0.04 )     $ 

(0.78 )  

(0.78 )  

32,680  
32,680  

32,703  
32,703  

32,781  
32,781  

35,141  
35,141  

33,326  
33,326  

(a) Net loss for the first quarter of fiscal 2011 includes a $25.7 million charge related to an early preferred stock debt extinguishment.  

Financial Condition, Liquidity and Capital Resources  

As  of  January 28,  2012  ,  we  had  cash  and  cash  equivalents  of  $33.0  million  and  had  restricted  cash  and  investments  of  $2.1  million 
pledged as collateral for our issuances of standby and commercial letters of credit. Our restricted cash and investments is generally restricted for 
a  period  ranging  from  30-60 days  and/or  to  the  extent  that  commercial  letters  of  credit  remain  outstanding.  In  addition,  under  our  new  $40 
million credit facility, we are required to maintain a minimum of $6.0 million of unrestricted cash and unused line availability at all times. As of 
January 29,  2011  ,  we  had  cash  and  cash  equivalents  of  $46.5  million  and  had  restricted  cash  and  investments  of  $5.0  million  pledged  as 
collateral  for  our  issuances  of  standby  and  commercial  letters  of  credit.  During  fiscal  2011  ,  working  capital  decreased  $9.7  million  to  $71.9 
million compared to working capital of $81.6 million for fiscal 2010 . The current ratio (our total current assets over total current liabilities) was 
1.8 at January 28, 2012 and 1.8 at January 29, 2011 .  

Sources of Liquidity  

Our principal source of liquidity is our available cash and cash equivalents of $33.0 million as of January 28, 2012 . Our  

 
 
   
  
  
  
  
  
   
  
  
   
  
   
  
   
  
   
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
    
    
    
    
  
 
  
   
  
   
  
   
     
  
  
  
  
  
  
  
  
  
  
  
    
    
    
    
    
     
  
   
  
   
  
   
  
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
    
    
    
    
  
   
  
   
  
   
  
   
  
   
  
  
  
  
  
  
  
  
  
  
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$2.1  million  restricted  cash  and  investments  balance  is  used  as  collateral  for  our  issuances  of  commercial  letters  of  credit  and  is  expected  to 
fluctuate in relation to the level of our seasonal overseas inventory purchases. At January 28, 2012 , our cash and cash equivalents were held in 
bank depository accounts primarily for the preservation of cash liquidity.  

On February 9, 2012, we entered into a $40 million new credit facility with PNC Bank, N.A., a member of The PNC Financial Services 
Group, Inc., as lender and agent. The credit facility has a three-year maturity and bears interest at LIBOR plus 3% per annum. The initial net 
proceeds  of  borrowing  of  approximately  $38.2  million  were  primarily  used  to  retire  our  existing  11%,  $25  million  term  loan  with  Crystal 
Financial LLC and to pay a $12.4 million deferred payment obligation to a television distribution provider. Remaining capacity under the credit 
facility, currently $1.8 million, will provide liquidity for working capital and general corporate purposes.  

Another potential source of near-term liquidity is our ability to increase our cash flow resources by reducing the percentage of our sales 
offered under our ValuePay installment program or by decreasing the length of time we extend credit to our customers under this installment 
program. We are also currently exploring strategic alternatives in connection with the monetization of our Boston television station assets.  

On April 4, 2011, we completed a public offering of 9,487,500 common shares at a price to the public of $6.25 per share. Net proceeds 
from the offering were approximately $55.5 million after deducting underwriting discount and other offering expenses. Cash proceeds from the 
offering  were  used  to  redeem  all  of the  outstanding  12%  Series  B  redeemable  preferred  stock  for  $40.9 million and pay  all accrued  Series  B 
preferred dividends,  amounting to  $6.4  million.  The  remaining  $8.3  million  in  proceeds  were  made  available for working  capital and general 
corporate purposes.  

Cash Requirements  

Currently, our principal cash requirements are to fund our business operations, which consist primarily of purchasing inventory for resale, 
funding  accounts  receivable  growth  through  the  use  of  our  ValuePay  installment  program,  in  support  of  sales  growth,  funding  our  basic 
operating  expenses,  particularly our  contractual  commitments for cable  and satellite programming,  brand  licensing and, to a lesser  extent, the 
funding of necessary capital expenditures. We are closely managing our cash resources and our working capital in an effort to preserve our cash 
resources  as  we  continue  to  grow  our  business.  We  attempt  to  manage  our  inventory  receipts  and  reorders  in  order  to  ensure  our  inventory 
investment levels remain commensurate with our current sales trends. We also monitor the collection of our credit card and ValuePay installment 
receivables  and  manage  our  vendor  payment  terms  in  order  to  more  effectively  manage  our  working  capital  which  includes  matching  cash 
receipts from our customers, to the extent possible with related cash payments to our vendors. We utilize an installment payment program called 
"ValuePay"  which  entitles  customers  to  purchase  merchandise  and  generally  make  payments  in  two  or  more  equal  monthly  credit  card 
installments. We continue  to make strategic use  of  our ValuePay program in an effort  to increase sales  and to  respond to similar  competitive 
programs.  ValuePay  remains  a  cost  effective  promotional  tool  that  helps  us  manage  and  control  our  level  of  discounts  and  other  markdown 
promotions.  

We also have significant future commitments for our cash, primarily payments for cable and satellite program distribution obligations and 
the eventual repayment of our $40 million bank credit facility. Based on our current projections for fiscal 2012 , we believe that our existing cash 
balances will  be sufficient to  maintain  liquidity to  fund our  normal  business  operations over the next  twelve months. We currently have total 
contractual  cash  obligations  and  commitments  primarily  with  respect  to  our  cable  and  satellite  agreements,  term  loan  and  operating  leases 
totaling approximately $226 million over the next five fiscal years.  

For  fiscal  2011  ,  net  cash  used  for  operating  activities  totaled  $12.9  million  compared  to  net  cash  provided  by  operating  activities  of 
$327,000 in fiscal 2010 and net cash used for operating activities of $37.9 million in fiscal 2009 . Net cash used for operating activities for fiscal 
2011  reflects  a  net  loss,  as  adjusted  for  depreciation  and  amortization,  share-based  compensation,  loss  on  debt  extinguishment,  gain  from 
equipment disposal and the amortization of deferred revenue, debt discount and other financing costs. In addition, net cash used for operating 
activities for 2011 reflects a decrease in accounts receivable offset by an increase in inventories and a decrease in accounts payable and accrued 
liabilities.  Accounts  receivable  decreased  due  to  lower  sales  levels,  primarily  in  the  fourth  quarter  as  well  as  due  to  lower  utilization  of  our 
ValuePay installment payment program during the fourth quarter. Inventories increased as a result of our merchandise mix shift towards product 
categories held in our inventory versus products drop-shipped directly by our vendors. Inventory levels were also impacted by our fourth quarter 
sales shortfall. Accounts payable and accrued liabilities, inclusive of long-term payables, decreased in 2011 due primarily to the making of our 
first  scheduled  $12  million  deferred  distribution  payment  in  February  2011  related  to  a  television  distribution  provider,  partially  offset  by 
additional deferrals made in fiscal 2011 under the same agreement, and due to lower overall inventory receipts during the fourth quarter of fiscal 
2011 compared to the fourth quarter of fiscal 2010 .  

Net  cash  provided  by  operating  activities  for  fiscal  2010  reflects  a  net  loss,  as  adjusted  for  depreciation  and  amortization,  share-based 

payment compensation, amortization of deferred revenue, amortization of debt discount, debt extinguishment and  

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asset write-offs. In addition, net cash provided by operating activities for fiscal 2010 reflects primarily an increase in accounts receivable, offset 
by an increase in accounts payable and accrued liabilities, an increase in accrued dividends, a decrease in inventories and a decrease in prepaid 
expenses  and  other.  Accounts  receivable  increased  primarily  as  a  result  of  our  increased  use  of  our  ValuePay  extended  credit  program  as  a 
promotional tool to stimulate fourth quarter 2010 sales. Accounts payable and accrued liabilities increased primarily due to deferred payments 
for accrued cable and satellite fees, increases in accrued salaries due to merit increases and accrued dividends related to the Series B preferred 
stock. Inventories decreased primarily as a result of our strong fourth quarter 2010 sales activity and our effort to manage inventory levels and 
our  product  assortments  as  we  continued  to  introduce  new  merchandise  categories  to  improve  sales  performance  and  to  ensure  our  inventory 
levels remain commensurate with our sales levels.  

Net cash used for operating activities for fiscal 2009 reflects a net loss, as adjusted for depreciation and amortization, share-based payment 
compensation, amortization of deferred revenue, amortization of debt discount, gain on sale of investments and asset impairments and write-offs. 
In addition, net cash used for operating activities for fiscal 2009 reflects primarily an increase in accounts receivable and prepaid expenses and 
other, a decrease in accounts payable and accrued liabilities, offset by a decrease in inventories and an increase in accrued dividends payable. 
Accounts receivable increased primarily as a result of our increased use of our ValuePay extended credit as a promotional tool to stimulate sales. 
Accounts  payable  and  accrued  liabilities  decreased  primarily  due  to  decreased  inventory  purchases,  decreased  cable  and  satellite  accruals 
resulting from lower cable and satellite rates effective in fiscal 2009 , decreases in accrued salaries and 401(k) payable due to reduced vacation 
accruals  and  the  cessation  of  our  401(k)  matching  policy  in  fiscal  2009  and  payments  made  in  connection  with  our  restructuring  liability. 
Inventories decreased primarily as a result of our strong fiscal 2009 fourth quarter sales activity and management’s focused effort to aggressively 
manage  our  inventory  balance  down  as  we  introduced  new  merchandise  categories  and  reinvested  in  new  jewelry  inventory  in  an  effort  to 
reposition our merchandise offerings to improve sales performance.  

Net cash used for investing activities totaled $7.8 million in fiscal 2011 compared to net cash used for investing activities of $7.4 million in 
fiscal 2010 and net cash provided by investing activities of  $8.3 million in fiscal 2009 . Expenditures for property and equipment were  $11.1 
million in fiscal 2011 compared to $7.6 million in fiscal 2010 and $7.6 million in fiscal 2009 . Expenditures for property and equipment during 
fiscal 2011, fiscal 2010 and fiscal 2009 primarily include capital expenditures made for the development, upgrade and replacement of computer 
software,  order  management  and  merchandising  systems,  related  computer  equipment,  digital  broadcasting  equipment  and  other  office 
equipment,  warehouse  equipment  and  production  equipment.  Principal  future  capital  expenditures  are  expected  to  include  the  development, 
upgrade and replacement of various enterprise software systems, the expansion of warehousing capacity and security in our fulfillment network, 
the  upgrade  and  digitalization  of  television  production  and  transmission  equipment  and  related  computer  equipment  associated  with  the 
expansion of our home shopping business and e-commerce initiatives. During fiscal 2011 , we also received proceeds of $416,000 relating to the 
disposal of equipment and decreased our restricted cash and investments by $2.9 million . During fiscal 2010 , we decreased our restricted cash 
and  investments  by  $99,000  and  received  net  cash  proceeds  totaling  $55,000  in  connection  with  the  sale  of  property  and  equipment.  During 
fiscal  2009  ,  we  increased  our  restricted  cash  and  investments  by  $3.5  million  and  received  net  cash  proceeds  totaling  $19.4  million  in 
connection with the sale of auction rate securities.  

Net  cash  provided  by  financing  activities  totaled  $7.3  million  in  fiscal  2011  and  related  primarily  to  cash  proceeds  received  of  $55.5 
million  received  from  our  common  stock  equity  offering  and  cash  proceeds  of  $1.8  million  from  the  exercise  of  stock  options,  offset  by 
payments of $40.9 million for the repurchase of all our outstanding Series B redeemable preferred stock and $8.9 million for all accrued Series B 
preferred dividends and payment of deferred issuance costs of $306,000 . Net cash provided by financing activities totaled $36.6 million in fiscal 
2010 and related primarily to proceeds from the issuance of a $25.0 million long-term debt agreement, net proceeds of $17.0 million as a result 
of our common stock equity offering and cash proceeds received of $357,000 from the exercise of stock options, offset by deferred debt issuance 
payments  totaling  $3.3 million  made  in  connection  with  obtaining  our  debt  facilities  and  a  $2.5 million  Series B  preferred  stock  dividend 
payment made in connection with the execution of the Crystal term loan. Net cash used for financing activities totaled $7.3 million in fiscal 2009 
and related primarily to a $3.4 million cash payment made in conjunction with our Series A preferred stock redemption, payments made totaling 
$937,000  in conjunction  with  the purchase of  1,622,000 shares  of our  common stock and  payments  of $3.6 million made in conjunction with 
obtaining a secured bank line of credit, the Series B preferred stock issuance, and an equity offering initiative, offset by cash proceeds received 
of $729,000 from the exercise of stock options.  

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Contractual Cash Obligations and Commitments  

The  following  table  summarizes  our  obligations  and  commitments  as  of  January 28,  2012  ,  and  the  effect  these  obligations  and 

commitments are expected to have on our liquidity and cash flow in future periods:  

Cable and satellite agreements (a)  
Term loan  
Operating leases  
Employment agreements  
Purchase order obligations  

Total  

_______________________________________  

Payments Due by Period  

Total  

Less than  
1 Year  

1-3 Years  

3-5 Years  

(In thousands)  

More than  
5 Years  

  $ 

  $ 

167,113     $ 
25,000     
4,842     
2,679     
26,765     
226,399     $ 

97,782     $ 
25,000     
1,657     
2,668     
26,765     
153,872     $ 

69,331     $ 
—    
2,665     
11     
—    
72,007     $ 

—    $ 
—    
520     
—    
—    
520     $ 

— 
— 
— 
— 
— 
— 

(a)   Future cable and satellite payment commitments are based on subscriber levels as of January 28, 2012 and commitments entered into as 
of  the  date  of  this  report.  Future  payment  commitment  amounts  could  increase  or  decrease  as  the  number  of  cable  and  satellite 
subscribers increase or decrease. Under certain circumstances, operators or we may cancel the agreements prior to expiration.  

Impact of Inflation  

We believe that inflation has  not had a material  impact on our  results  of  operations  for each of the fiscal years  in the three-year  period 
ended January 28, 2012 . We cannot assure you that inflation will not have an adverse impact on our operating results and financial condition in 
future periods.  

Critical Accounting Policies and Estimates  

Management’s Discussion and Analysis of Financial Condition and Results of Operations discusses our consolidated financial statements, 
which have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these 
financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the 
disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the 
reporting  periods.  On  an  on-going  basis,  management  evaluates  its  estimates  and  assumptions,  including  those  related  to  the  realizability  of 
accounts receivable, inventory, product  returns,  intangible assets  and deferred tax assets. Management bases its  estimates and assumptions on 
historical experience and on various other factors that are believed to be reasonable under the circumstances, the results of which form the basis 
for  making  judgments  about  the  carrying  values  of  assets  and  liabilities  that  are  not  readily  apparent  from  other  sources.  There  can  be  no 
assurance that actual results will not differ from these estimates under different assumptions or conditions.  

Management  believes  the  following  critical  accounting  policies  affect  the  more  significant  assumptions  and  estimates  used  in  the 

preparation of the consolidated financial statements:  

•   Accounts receivable.   We utilize an installment payment program called ValuePay that entitles customers to purchase merchandise and 
generally pay for the merchandise in two or more equal monthly credit card installments in which we bear the risk of collection. As of 
January 28, 2012 and January 29, 2011 , we had approximately $72.4 million and $82.7 million respectively, due from customers under 
the ValuePay installment program.  We maintain allowances for doubtful accounts for estimated losses resulting  from the inability of 
our  customers  to  make  required  payments.  Estimates  are  used  in  determining  the  provision  for  doubtful  accounts  and  are  based  on 
historical  rates  of  actual  write  offs  and  delinquency  rates,  historical  collection  experience,  credit  policy,  current  trends  in  the  credit 
quality of our customer base, average length of ValuePay offers, average selling prices, our sales mix and accounts receivable aging. 
The provision for doubtful accounts receivable, which is primarily related to our ValuePay program, for  fiscal 2011, fiscal 2010 and 
fiscal 2009 were $11.9 million , $9.3 million and $6.8 million , respectively. Based on our fiscal 2011 bad debt experience, a one-half 
point increase or decrease  in our  bad debt experience as a percentage of total television home shopping  and internet  net sales  would 
have an impact of approximately $2.8 million on consolidated distribution and selling expense.  

•  

Inventory.   We value our inventory, which consists primarily of consumer merchandise held for resale, principally at the 

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lower of average cost or net realizable value. As of January 28, 2012 and January 29, 2011 , we had inventory balances of $43.5 million 
and  $39.8  million  ,  respectively.  We  regularly  review  inventory  quantities  on  hand  and  record  a  provision  for  excess  and  obsolete 
inventory  based  primarily  on  a  percentage  of  the  inventory  balance  as  determined  by  its  age  and  specific  product  category.  In 
determining these percentages, we look at our historical write off experience, the specific merchandise categories on hand, our historic 
recovery percentages on liquidations, forecasts of future product television shows, historic show pricing and the current market value of 
gold. Provision for excess and obsolete inventory for fiscal 2011, fiscal 2010 and fiscal 2009 were $2.2 million , $1.7 million and $1.7 
million , respectively. Based on our fiscal 2011 inventory write down experience, a 10% increase or decrease in inventory write downs 
would have had an impact of approximately $221,000 on consolidated gross profit.  

•   Product returns.   We record a reserve as a reduction of gross sales for anticipated product returns at each month-end and must make 
estimates of potential future product returns related to current period product revenue. Our return rates on our television and internet 
sales  were  23%  in  fiscal  2011  ,  20%  in  fiscal  2010  and  21%  in  fiscal  2009  .  We  estimate  and  evaluate  the  adequacy  of  our  returns 
reserve by analyzing historical returns by merchandise category, looking at current economic trends and changes in customer demand 
and by analyzing the acceptance of new product lines. Assumptions and estimates are made and used in connection with establishing 
the sales returns reserve in any accounting period. Reserves for product returns for fiscal 2011, fiscal 2010 and fiscal 2009 were $4.5 
million  ,  $4.5 million and  $2.7 million , respectively. Based on  our  fiscal 2011 sales returns, a one-point increase or decrease in  our 
television and internet sales returns rate would have had an impact of approximately $2.9 million on gross profit.  

•   FCC broadcasting license.   As of January 28, 2012 and January 29, 2011 , we have recorded an intangible FCC broadcasting license 
asset  totaling  $23.1  million  as  a  result  of  our  acquisition  of  Boston  television  station  WWDP  TV  in  fiscal  2003.  We  have  granted  a 
security  interest  in  our  FCC  broadcast  license  to  one  of  our  larger  television  service  providers  until  January  2013.  The  Company 
annually  reviews  its  FCC  broadcast  license  for  impairment  in  the  fourth  quarter,  or  more  frequently  if  an  impairment  indicator  is 
present. The Company estimated the fair value of its FCC broadcast license in fiscal 2011 and fiscal 2010 by using an income-based 
discounted cash flow model with the assistance of an independent outside fair value appraiser. The discounted cash flow model includes 
certain  assumptions  including  revenues,  operating  profit  and  a  discount  rate.  While  we  believe  that  our  estimates  and  assumptions 
regarding the  valuation of the  license are  reasonable, different  assumptions  or  future events  could materially affect  its valuation. For 
instance, a one-half point increase in the discount rate used would decrease our valuation by $1.7 million and a one-half point decrease 
in the market share revenue percentage assumption would decrease our valuation by $2.2 million. In addition, due to the illiquid nature 
of this asset, our valuation for this license could be also materially different if we were to decide to sell it in the short term which, upon 
revaluation, could result in a future impairment of this asset.  

•   Deferred taxes.   We account for income taxes under the liability method of accounting whereby income taxes are recognized during the 
fiscal year in which transactions enter into the determination of financial statement income (loss). Deferred tax assets and liabilities are 
recognized for the expected future tax consequences of temporary differences between the financial statement and tax basis of assets 
and liabilities. Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of the enactment 
of such laws. We assess the recoverability of our deferred tax assets in accordance with GAAP. The ultimate realization of deferred tax 
assets  is  dependent  upon  the  generation  of  future  taxable  income  during  the  periods  in  which  those  temporary  differences  become 
deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income and tax planning 
strategies  in  making  this  assessment.  In accordance  with  that  standard,  as of  January 28,  2012  and  January 29,  2011  ,  we  recorded  a 
valuation allowance  of  approximately  $114.5  million  and  $107.3  million  ,  respectively,  for  our  net  deferred  tax  assets,  including  net 
operating and capital loss carryforwards. Based on our recent history of losses, a full valuation allowance was recorded in fiscal 2011, 
fiscal  2010  and  fiscal  2009  and  was  calculated  in  accordance  with  GAAP,  which  places  primary  importance  on  our  most  recent 
operating  results  when  assessing  the  need  for  a  valuation  allowance.  We  intend  to  maintain  a  full  valuation  allowance  for  our  net 
deferred tax assets until sufficient positive evidence exists to support reversal of allowances.  

Item 7A. Quantitative and Qualitative Disclosures About Market Risk  

We do not enter into financial instruments for trading or speculative purposes and do not currently utilize derivative financial instruments 
as a hedge to offset market risk. Our operations are conducted primarily in the United States and are not subject to foreign currency exchange 
rate risk. Some of our products are sourced internationally and may fluctuate in cost as a result of foreign currency swings; however, we believe 
these fluctuations have not been significant. We currently have a bank credit facility that has exposure to interest rate risk, changes in market 
interest rates could impact the level of interest expense and income earned on our cash and cash equivalents portfolio.  

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Item 8. Financial Statements and Supplementary Data  

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS  
OF VALUEVISION MEDIA, INC.  
AND SUBSIDIARIES  

Report of Independent Registered Public Accounting Firm  
Consolidated Balance Sheets as of January 28, 2012 and January 29, 2011  
Consolidated Statements of Operations for the Years Ended January 28, 2012, January 29, 2011 and January 30, 2010  
Consolidated Statements of Shareholders’ Equity for the Years Ended January 28, 2012, January 29, 2011 and January 30, 2010  
Consolidated Statements of Cash Flows for the Years Ended January 28, 2012, January 29, 2011 and January 30, 2010  
Notes to Consolidated Financial Statements  
Financial Statement Schedule — Schedule II — Valuation and Qualifying Accounts  

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

To the Shareholders and Board of Directors of  
ValueVision Media, Inc. and Subsidiaries  
Eden Prairie, Minnesota  

We have audited the accompanying consolidated balance sheets of ValueVision Media, Inc. and subsidiaries (the “Company”) as of January 28, 
2012 and January 29, 2011 and the related consolidated statements of operations, shareholders' equity and cash flows for each of the three years 
in the period ended January 28, 2012. Our audits also included the financial statement schedule listed in the Index at Item 15. These consolidated 
financial statements and financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an 
opinion on these consolidated financial statements and the financial statement schedule based on our audits.  

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards 
require  that  we  plan  and  perform  the  audits  to  obtain  reasonable  assurance  about  whether  the  consolidated  financial  statements  are  free  of 
material  misstatement.  An  audit  includes  examining,  on  a  test  basis,  evidence  supporting  the  amounts  and  disclosures  in  the  consolidated 
financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as 
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.  

In our opinion, such consolidated financial statements present fairly, in all material respects, the consolidated financial position of ValueVision 
Media, Inc. and subsidiaries as of January 28, 2012 and January 29, 2011, and the results of their operations and their cash flows for each of the 
three years in the period ended January 28, 2012, in conformity with accounting principles generally accepted in the United States of America. 
Also,  in  our  opinion,  the  financial  statement  schedule,  when  considered  in  relation  to  the  basic  consolidated  financial  statements  taken  as  a 
whole, presents fairly in all material respects, the information set forth therein.  

We  have  also  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States),  the  Company's 
internal control over financial reporting as of January 28, 2012, based on criteria established in Internal Control - Integrated Framework issued 
by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission,  and  our  report  dated  April 5,  2012  ,  expressed  an  unqualified 
opinion on the Company's internal control over financial reporting.  

Minneapolis, Minnesota  
April 5, 2012  

/s/  DELOITTE & TOUCHE LLP  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  

CONSOLIDATED BALANCE SHEETS  

ASSETS  

Current assets:  

Cash and cash equivalents  
Restricted cash and investments  
Accounts receivable, net  
Inventories  
Prepaid expenses and other  
Total current assets  
Property and equipment, net  
FCC broadcasting license  
NBC trademark license agreement, net  
Other assets  

LIABILITIES AND SHAREHOLDERS’ EQUITY  

Current liabilities:  
Accounts payable  
Accrued liabilities  
Deferred revenue  
Current portion of accrued dividends  

Total current liabilities  

Deferred revenue  
Long-term payable  
Term loan  
Accrued dividends — Series B redeemable preferred stock  
Series B redeemable preferred stock, $.01 par value, 0 and 4,929,266 shares authorized; 0 and 
4,929,266 shares issued and outstanding  

Total liabilities  

Commitments and contingencies (Notes 14 and 15)  
Shareholders’ equity:  

Common stock, $.01 par value, 100,000,000 shares authorized; 48,560,205 and 37,781,688 shares issued and 
outstanding  
Warrants to purchase 6,007,372 and 6,014,744 shares of common stock  
Additional paid-in capital  
Accumulated deficit  

Total shareholders’ equity  

January 28, 
2012  

January 29, 
2011  

(In thousands, except share and 
per share data)  

  $ 

  $ 

  $ 

32,957     $ 
2,100     
80,274     
43,476     
4,464     
163,271     
27,992     
23,111     
1,215     
2,871     
218,460     $ 

53,437     $ 
37,842     
85     
—    
91,364     
507     
—    
25,000     
—    

—    
116,871     

46,471  
4,961  
90,183  
39,800  
3,942  
185,357  
25,775  
23,111  
928  
3,188  
238,359  

58,310  
43,405  
728  
1,355  
103,798  
425  
4,894  
25,000  
6,491  

14,599  
155,207  

486     
567     
403,849     
(303,313 )    
101,589     
218,460     $ 

378  
602  
337,421  
(255,249 ) 
83,152  
238,359  

  $ 

The accompanying notes are an integral part of these consolidated financial statements.  

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Net sales  
Cost of sales  
Gross profit  

Operating expenses:  

Distribution and selling  
General and administrative  
Depreciation and amortization  
Restructuring costs  
CEO transition costs  

Total operating expenses  

Operating loss  
Other income (expense):  

Gain on sale of investments  
Loss on debt extinguishment  
Interest expense  
Interest income  

Total other expense  

Loss before income taxes  

Income tax benefit (provision)  

Net loss  

VALUEVISION MEDIA, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF OPERATIONS  

For the Years Ended  

   January 28, 2012      January 29, 2011      January 30, 2010  

  $ 

  $ 

  $ 
  $ 

(In thousands, except share and per share data)  
558,394     $ 
354,299     
204,095     

562,273     $ 
362,744     
199,529     

527,873  
354,101  
173,772  

188,813     
19,542     
12,578     
—    
—    
220,933     
(16,838 )   

—    
(25,679 )   
(5,527 )   
64     
(31,142 )   
(47,980 )   
(84 )   
(48,064 )   
—    
—    

181,536     
19,171     
13,158     
1,130     
—    
214,995     
(15,466 )   

—    
(1,235 )   
(9,795 )   
51     
(10,979 )   
(26,445 )   
577     
(25,868 )   
—    
—    

(48,064 )   $ 

(25,868 )   $ 

178,015  
18,373  
14,320  
2,303  
1,932  
214,943  
(41,171 ) 

3,628  
— 
(4,928 ) 
382  
(918 ) 

(42,089 ) 
91  
(41,998 ) 
27,362  
(62 ) 
(14,698 ) 

(1.03 )   $ 
(1.03 )   $ 

(0.78 )   $ 
(0.78 )   $ 

(0.45 ) 

(0.45 ) 

46,451,262     
46,451,262     

33,326,200     
33,326,200     

32,537,849  
32,537,849  

Excess of preferred stock carrying value over redemption value  

Accretion of redeemable Series A preferred stock  

Net loss available to common shareholders  

Net loss per common share  

Net loss per common share — assuming dilution  

Weighted average number of common shares outstanding:  

Basic  

Diluted  

The accompanying notes are an integral part of these consolidated financial statements.  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY  

For the Years Ended January 28, 2012 , January 29, 2011 and January 30, 2010  

Common Stock  

Comprehensive  
Loss  

Number of  
Shares  

Par  
Value  

Common  

Stock  

Purchase  
Warrants  

Additional  

Paid-In  
Capital  

Total  

Accumulated  
Deficit  

Shareholders’  
Equity  

Balance, January 31, 2009  

Net loss  

   $ 

(41,998 )     

(In thousands, except share data)  

33,690,266      $  337      $ 

138      $ 

286,380      $ 

Value assigned to common stock purchase warrants  

Repurchases of common stock  

Common stock issuances pursuant to equity compensation plans  

Stock purchase warrants forfeited  

Share-based payment compensation  

Excess of Series A preferred stock carrying value over redemption value  

Accretion on Series A redeemable preferred stock  

Balance, January 30, 2010  

Net loss  

Common stock issuances pursuant to equity compensation plans  

Stock purchase warrants forfeited  

Share-based payment compensation  

Common stock issuances  

Balance, January 29, 2011  

Net loss  

Common stock issuances pursuant to equity compensation plans  

Stock purchase warrants forfeited  

Share-based payment compensation  

Common stock issuances  

Common Stock Issuances - NBCU  

Balance, January 28, 2012  

—    
(1,622,168 )     
604,637     
—    
—    
—    
—    
32,672,735     

208,953     
—    
—    
4,900,000     
37,781,688     

601,362     
—    
—    
9,487,500     
689,655     

—    
(16 )     
6     
—    
—    
—    
—    
327     

2     
—    
—    
49     
378     

6     
—    
—    
95     
7     

48,560,205      $  486      $ 

533     
—    
—    
(34 )     
—    
—    
—    
637     

—    
(35 )     
—    
—    
602     

—    
(921 )     
723     
34     
3,205     
27,362     
(62 )     
316,721     

355     
35     
3,350     
16,960     
337,421     

—    
(35 )     
—    
—    
—    
567      $ 

1,822     
35     
5,007     
55,405     
4,159     
403,849      $ 

   $ 

(25,868 )     

   $ 

(48,064 )        

(187,383 )      $ 
(41,998 )     
—    
—    
—    
—    
—    
—    
—    
(229,381 )     
(25,868 )     
—    
—    
—    
—    
(255,249 )     
(48,064 )     
—    
—    
—    
—    
—    

(303,313 )      $ 

99,472  

(41,998 )  

533  

(937 )  

729  
— 
3,205  
27,362  

(62 )  

88,304  

(25,868 )  

357  
— 
3,350  
17,009  
83,152  

(48,064 )  

1,828  
— 
5,007  
55,500  
4,166  
101,589  

The accompanying notes are an integral part of these consolidated financial statements.  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  

CONSOLIDATED STATEMENTS OF CASH FLOWS  

OPERATING ACTIVITIES:  

Net loss  
Adjustments to reconcile net loss to net cash provided by (used for) operating activities:  

  $ 

(48,064 )    $ 

(25,868 )    $ 

(41,998 ) 

For the Years Ended  

January 28, 
2012  

January 29, 
2011  

January 30, 
2010  

(In thousands)  

Depreciation and amortization  
Share-based payment compensation  
Amortization of deferred revenue  
Amortization of debt discount  
Amortization of deferred financing costs  
Gain on sale of investments  
Gain from disposal of equipment  
Asset impairments and write offs  
Loss on debt extinguishment  
Changes in operating assets and liabilities:  

Accounts receivable  
Inventories  
Prepaid expenses and other  
Deferred revenue  
Accounts payable and accrued liabilities  
Accrued dividends payable — Series B preferred stock  
Net cash provided by (used for) operating activities  

INVESTING ACTIVITIES:  

Property and equipment additions  
Proceeds from sale of short and long-term investments  
Proceeds from disposal of equipment  
Change in restricted cash and investments  

Net cash provided by (used for) investing activities  

FINANCING ACTIVITIES:  

Payments for repurchases of common stock  
Payment on redemption of Series A preferred stock  
Payment for Series B preferred stock and other issuance costs  
Payment for deferred issuance costs  
Payment for Series B preferred stock dividends  
Payments for Series B preferred stock redemption  
Proceeds from exercise of stock options  
Proceeds from issuance of term loan  
Proceeds from issuance of common stock, net  

Net cash provided by (used for) financing activities  
Net increase (decrease) in cash and cash equivalents  

BEGINNING CASH AND CASH EQUIVALENTS  

ENDING CASH AND CASH EQUIVALENTS  

12,827     
5,007     
(1,061 )    
575     
609     
—    
(416 )    
—    
25,679     

9,909     
(3,676 )    
(460 )    
500     
(15,447 )    
1,069     
(12,949 )    

(11,096 )    
—    
416     
2,861     
(7,819 )    

13,337     
3,350     
(728 )    
2,121     
305     
—    
—    
809     
1,235     

(21,292 )    
4,277     
348     
—    
16,768     
5,665     
327     

(7,584 )    
—    
55     
99     
(7,430 )    

—    
—    
—    
(306 )    
(8,915 )    
(40,853 )    
1,828     
—    
55,500     
7,254     
(13,514 )    
46,471     
32,957     $ 

—    
—    
—    
(3,292 )    
(2,500 )    
—    
357     
25,000     
17,009     
36,574     
29,471     
17,000     
46,471     $ 

  $ 

14,320  
3,205  
(715 ) 
181  
— 
(3,628 ) 
— 
1,446  
— 

(17,581 ) 
6,980  
(493 ) 
31  
(4,325 ) 
4,681  
(37,896 ) 

(7,578 ) 
19,356  
— 
(3,471 ) 
8,307  

(937 ) 
(3,400 ) 
(3,648 ) 
— 
— 
— 
729  
— 
— 
(7,256 ) 
(36,845 ) 
53,845  
17,000  

The accompanying notes are an integral part of these consolidated financial statements.  

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(1) The Company  

VALUEVISION MEDIA, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
Years Ended January 28, 2012 , January 29, 2011 and January 30, 2010  

ValueVision  Media,  Inc.  and  its  subsidiaries  (the  “Company”)  is  a  multichannel  electronic  retailer  that  markets,  sells  and  distributes 
products to consumers through TV, telephone, online, mobile and social media. Our principal form of product exposure is our 24-hour television 
shopping network, ShopNBC, which markets brand name and private label products in the categories of jewelry & watches; home & electronics; 
beauty, health & fitness; and fashion & accessories. Orders are fulfilled via telephone, online and mobile channels. ShopNBC is distributed into 
approximately 82 million homes, primarily through cable and satellite affiliation agreements and the purchase of month-to-month full- and part-
time  lease  agreements  of  cable  and  broadcast  television  time.  ShopNBC  programming  is  also  streamed  live  on  the  Internet  at 
www.ShopNBC.com  and www.ShopNBC.tv . We also distribute  our programming through a company-owned  full power  television station  in 
Boston, Massachusetts and through leased carriage on a full power television station in Seattle, Washington.  

The  Company  also  operates  ShopNBC.com,  a  comprehensive  e-commerce  platform  that  sells  products  appearing  on  our  television 
shopping channel as well  as  an extended assortment  of online-only merchandise. Its programming  and products are also  marketed  via mobile 
devices — including smartphones and tablets, such as the iPad, and through the leading social media channels.  

The Company has an exclusive trademark license from NBCUniversal Media, LLC, formerly known as NBC Universal, Inc. (“NBCU”), 
for the worldwide use of an NBC-branded name through May 2012. Additionally, the agreement allows for a one-year extension to May 2013 
upon the mutual agreement of both parties. Pursuant to the license, we operate our television home shopping network and our Internet websites, 
ShopNBC.com and ShopNBC.tv.  

(2) Summary of Significant Accounting Policies  

Fiscal Year  

The Company’s most recently completed fiscal year ended on January 28, 2012 and is designated fiscal 2011 . The year ended January 29, 
2011 is designated fiscal 2010 and the year ended January 30, 2010 is designated fiscal 2009 . The Company reports on a 52/53 week fiscal year 
which ends on the Saturday nearest to January 31. The 52/53 week fiscal year allows for the weekly and monthly comparability of sales results 
relating to the Company’s television home-shopping and internet business. Each of fiscal 2011, fiscal 2010 and fiscal 2009 contained 52 weeks.  

Principles of Consolidation  

The  accompanying  consolidated  financial  statements  include  the  accounts  of  the  Company  and  its  wholly  owned  subsidiaries. 

Intercompany accounts and transactions have been eliminated in consolidation.  

Revenue Recognition and Accounts Receivable  

Revenue is recognized at the time merchandise is shipped or when services are provided. Shipping and handling fees charged to customers 
are recognized as merchandise is shipped and are classified as revenue in the accompanying statements of operations in accordance with GAAP. 
The Company classifies shipping and handling costs in the accompanying statements of operations as a component of cost of sales. Revenue is 
reported  net  of  estimated  sales  returns  and  excludes  sales  taxes.  Sales  returns  are  estimated  and  provided  for  at  the  time  of  sale  based  on 
historical experience. Payments received for unfilled orders are reflected as a component of accrued liabilities.  

Accounts  receivable  consist  primarily  of  amounts  due  from  customers  for  merchandise  sales  and  from  credit  card  companies,  and  are 
reflected  net  of  reserves  for  estimated  uncollectible  amounts  of  $5,638,000  at  January 28,  2012  and  $5,643,000  at  January 29,  2011  .  The 
Company utilizes an installment payment program called ValuePay that entitles customers to purchase merchandise and generally pay for the 
merchandise  in  two  or  more  equal  monthly  credit  card  installments.  As  of  January 28,  2012  and  January 29,  2011  ,  the  Company  had 
approximately $72,415,000 and $82,659,000 , respectively, of net receivables due from customers under the ValuePay installment program. The 
Company  maintains  allowances  for  doubtful  accounts  for  estimated  losses  resulting  from  the  inability  of  its  customers  to  make  required 
payments. Provision for doubtful accounts receivable primarily related to the Company’s ValuePay program were $11,876,000 , $9,321,000 and 
$6,813,000 for fiscal 2011, fiscal 2010 and fiscal 2009 , respectively.  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

Cost of Sales and Other Operating Expenses  

Cost  of  sales  includes  primarily  the  cost  of  merchandise  sold,  shipping  and  handling  costs,  inbound  freight  costs,  excess  and  obsolete 
inventory charges and customer courtesy credits. Purchasing and receiving costs, including costs of inspection, are included as a component of 
distribution and selling expense and were approximately $8,245,000 , $7,888,000 and $7,877,000 for fiscal 2011, fiscal 2010 and fiscal 2009 , 
respectively. Distribution and selling  expense consist primarily  of  cable and satellite access fees, credit card fees, bad debt  expense  and costs 
associated  with  purchasing  and  receiving,  inspection,  marketing  and  advertising,  show  production,  website  marketing  and  merchandising, 
telemarketing,  customer  service,  warehousing  and  fulfillment.  General  and  administrative  expense  consists  primarily  of  costs  associated  with 
executive,  legal,  accounting  and  finance,  information  systems  and  human  resources  departments,  software  and  system  maintenance  contracts, 
insurance, investor and public relations and director fees.  

Cash and Cash Equivalents  

Cash and cash equivalents consist of cash on deposit. The Company maintains its cash balances at financial institutions in demand deposit 
accounts that are federally insured. The Company has not experienced losses in such accounts and believes it is not exposed to any significant 
credit risk on its cash and cash equivalents.  

Restricted Cash and Investments  

The Company had restricted cash and investments of $2,100,000 and $4,961,000 for fiscal 2011 and fiscal 2010 . The restricted cash and 
investments primarily  collateralizes  the  Company’s issuances  of commercial letters  of  credit. The Company’s restricted  cash and  investments 
consist of certificates of deposit. Dividends or interest income is recognized when earned.  

Inventories  

Inventories, which consists of consumer merchandise held for resale, are stated principally at the lower of average cost or net realizable 

value, giving consideration to obsolescence write downs of $2,246,000 at January 28, 2012 and $2,292,000 at January 29, 2011 .  

Marketing and Advertising Costs  

Marketing  and  advertising  costs  are  expensed  as  incurred  and  consist  primarily  of  contractual  marketing  fees  paid  to  certain  cable 
operators for cross channel promotions and internet advertising including amounts paid to online search engine operators, customer mailings and 
traffic-driving affiliate websites. The Company receives vendor allowances for the reimbursement of certain advertising costs. Advertising and 
other allowances received by the Company are recorded as a reduction of expense and were $892,000 , $630,000 and $1,203,000 for fiscal 2011, 
fiscal 2010 and fiscal 2009 , respectively. Total marketing and advertising costs and internet search marketing fees, after reflecting allowances 
given  by  vendors,  totaled  $2,115,000  ,  $5,662,000  and  $7,799,000  for  fiscal  2011,  fiscal  2010  and  fiscal  2009  ,  respectively.  The  Company 
includes advertising costs as a component of distribution and selling expense in the Company’s consolidated statement of operations.  

Property and Equipment  

Property  and  equipment  are  stated  at  cost.  Improvements  and  renewals  that  extend  the  life  of  an  asset  are  capitalized  and  depreciated. 
Repairs  and  maintenance  are  charged  to  expense  as  incurred.  The  cost  and  accumulated  depreciation  of  property  and  equipment  retired  or 
otherwise disposed of are removed from the related accounts, and any residual values are charged or credited to operations. Depreciation and 
amortization  for  financial  reporting  purposes  are  provided  on  the  straight-line  method  based  upon  estimated  useful  lives.  Costs  incurred  to 
develop software for internal use and the Company’s websites are capitalized and amortized over the estimated useful life of the software. Costs 
related to maintenance of internal-use software and for the Company’s website are expensed as incurred.  

Intangible Assets  

The Company’s primary identifiable intangible assets  include  an  FCC broadcast license and a trademark  license agreement. Identifiable 
intangibles with finite lives are amortized and those identifiable intangibles with indefinite lives are not amortized. Identifiable intangible assets 
that are subject to amortization are evaluated for impairment whenever events or changes in circumstances indicate that the carrying amount may 
not  be  recoverable.  Identifiable  intangible  assets  not  subject  to  amortization  are  tested  for  impairment  annually  or  more  frequently  if  events 
warrant. The impairment test consists of a comparison of the fair value of the intangible asset with its carrying amount.  

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Income Taxes  

VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

The Company accounts for income taxes under the liability method of accounting whereby deferred tax assets and liabilities are recognized 
for the expected future tax consequences of temporary differences between financial statement and tax basis of assets and liabilities. Deferred tax 
assets  and  liabilities  are  adjusted  for  the  effects  of  changes  in  tax  laws  and  rates  on  the  date  of  the  enactment  of  such  laws.  The  Company 
assesses the recoverability of its deferred tax assets in accordance with GAAP.  

The Company recognizes interest and penalties related to uncertain tax positions within income tax expense.  

Net Loss Per Common Share  

Basic earnings (loss) per share is computed by dividing reported earnings by the weighted average number of common shares outstanding 
for the reported period. Diluted earnings (loss) per share reflects the potential dilution that could occur if securities or other contracts to issue 
common stock were exercised or converted into common stock of the Company during reported periods.  

A reconciliation of loss per share calculations and the number of shares used in the calculation of basic loss per share and diluted loss per 

share is as follows:  

For the Years Ended  

Net loss available to common shareholders (a)  
Weighted average number of common shares outstanding using two-class 
method — Basic  
Dilutive effect of stock options, non-vested shares and warrants  

Weighted average number of common shares outstanding — Diluted  

January 28,  
2012  

January 29,  
2011  
  $  (48,064,000 )    $  (25,868,000 )    $  (14,698,000 ) 

January 30,  
2010  

46,451,000     
—    
46,451,000     

33,326,000     
—    
33,326,000     

32,538,000  
— 
32,538,000  

Net loss per common share  

Net loss per common share — assuming dilution  

  $ 
  $ 

(1.03 )    $ 
(1.03 )    $ 

(0.78 )    $ 
(0.78 )    $ 

(0.45 ) 

(0.45 ) 

(a) The net loss available to common shareholders for fiscal 2011 included a $25.7 million charge related to the early preferred stock debt 

extinguishment made in the first quarter of fiscal 2011.  

For fiscal 2011, fiscal 2010 and fiscal 2009 , approximately 5,563,000 , 4,719,000 and 3,107,000 , respectively, incremental in-the-money 
potentially  dilutive  common  share  stock  options  and  warrants  have  been  excluded  from  the  computation  of  diluted  earnings  per  share,  as  the 
effect of their inclusion would be anti-dilutive.  

Fair Value of Financial Instruments  

GAAP requires disclosures of fair value information about financial instruments for which it is practicable to estimate that value. In cases 
where  quoted  market  prices  are  not  available,  fair  values  are  based  on  estimates  using  present  value  or  other  valuation  techniques.  Those 
techniques  are  significantly  affected  by  the  assumptions  used,  including  discount  rate  and  estimates  of  future  cash  flows.  In  that  regard,  the 
derived  fair  value  estimates  cannot  be  substantiated  by  comparison  to  independent  markets  and,  in  many  cases,  could  not  be  realized  in 
immediate  settlement  of  the  instrument.  GAAP  excludes  certain  financial  instruments  and  all  non-financial  instruments  from  its  disclosure 
requirements.  

The Company used the following methods and assumptions in estimating its fair values for financial instruments:  

The carrying amounts reported in the accompanying consolidated balance sheets approximate the fair value for cash and cash equivalents, 
short-term  investments,  accounts  receivable,  trade  payables  and  accrued  liabilities,  due  to  the  short  maturities  of  those  instruments.  The  fair 
value  of  the  Company’s  $25  million  term  loan  is  estimated  based  on  rates  available  to  the  Company  for  issuance  of  debt.  As  of  January 28, 
2012 , our bank term loan had a carrying amount of $25 million and an estimated fair value of $25.5 million.  

Use of Estimates  

The preparation of financial statements in conformity with GAAP in the United States of America requires management to make estimates 

and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and  

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

liabilities as of the date of the financial statements and the reported amounts of revenues and expenses during reporting periods. These estimates 
relate  primarily  to  the  carrying  amounts  of  accounts  receivable  and  inventories,  the  realizability  of  certain  long-term  assets  and  the  recorded 
balances of certain accrued liabilities and reserves. Ultimate results could differ from these estimates.  

Stock-Based Compensation  

Compensation is recognized for all stock-based compensation arrangements by the Company, including employee and non-employee stock 
options granted. The estimated grant date fair value of each stock-based award is recognized in income over the requisite service period, which is 
generally  the  vesting  period.  The  estimated  fair  value  of  each  option  is  calculated  using  the  Black-Scholes  option-pricing  model.  Non-vested 
share awards are recorded as compensation cost over the requisite service periods based on the market value on the date of grant.  

(3) Property and Equipment  

Property and equipment in the accompanying consolidated balance sheets consisted of the following:  

Land and improvements  
Buildings and improvements  
Transmission and production equipment  
Office and warehouse equipment  
Computer hardware, software and telephone equipment  
Leasehold improvements  
Less — Accumulated depreciation  

  $ 

   —  
5-40  
5-10  
3-15  
3-7  
3-5  

Estimated  
Useful Life  
(In Years)      January 28, 2012      January 29, 2011  
3,399,000  
22,462,000  
8,292,000  
11,065,000  
83,106,000  
3,105,000  
(105,654,000 ) 
25,775,000  

3,399,000     $ 
23,283,000     
8,416,000     
9,818,000     
90,447,000     
2,733,000     
(110,104,000 )    

27,992,000     $ 

    $ 

Depreciation expense in fiscal 2011, fiscal 2010 and fiscal 2009 was $8,949,000 , $10,111,000 and $10,937,000 , respectively.  

(4) Intangible Assets  

Intangible assets in the accompanying consolidated balance sheets consisted of the following:  

   Weighted     
Average  
Life  
(Years)  

January 28, 2012  

January 29, 2011  

Gross  
Carrying  
Amount  

Accumulated  
Amortization  

Gross  
Carrying  
Amount  

Accumulated  
Amortization  

Definite-lived intangible assets:  

NBCU trademark license renewal  

NBCU trademark license agreement  

Indefinite-lived intangible assets:  

FCC broadcast license  

1.0  

10.5  

4,166,000     $ 

  $ 
— 
  $  34,437,000     $  (34,437,000 )    $  34,437,000     $  (33,509,000 ) 

(2,951,000 )    $ 

—    $ 

    $  23,111,000     

    $  23,111,000     

On May 16, 2011 the Company issued 689,655 shares of the Company's common stock as consideration for a one-year license agreement 
renewal with NBCU for the use of the ShopNBC brand name in connection with its television shopping network and its e-commerce websites. 
The  renewed  license  agreement  expires  in  May  2012  and  allows  for  a  one-year  extension  to  May  2013  upon  the  mutual  agreement  of  both 
parties. Shares issued were valued at $6.04 per share, representing the fair market value of the Company's stock on the date of issuance.  

Amortization  expense in  fiscal  2011,  fiscal  2010 and  fiscal  2009  was $3,879,000  ,  $3,226,000  and $3,383,000  ,  respectively. Estimated 

amortization expense for fiscal 2012 is $1,215,000 .  

The  Company  annually  reviews  its  FCC  broadcast  license  for  impairment  in  the  fourth  quarter,  or  more  frequently  if  an  impairment 

indicator is present. The Company estimates the fair value of its FCC broadcast license by using an income-based  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

discounted cash flow model with the assistance of an independent outside fair value consultant. The discounted cash flow model includes certain 
assumptions  including  revenues,  operating  profit  and  a  discount  rate.  While  we  believe  that  our  estimates  and  assumptions  regarding  the 
valuation of the license are reasonable, different assumptions or future events could materially affect its valuation. In addition, due to the illiquid 
nature  of  this  asset,  our  valuation  for  this  license  could  be  materially  different  if  we  were  to  decide  to  sell  it  in  the  short  term  which,  upon 
revaluation, could result in a future impairment of this asset.  

In fiscal 2011, fiscal 2010 and fiscal 2009 , no impairment was indicated as a result of the annual fair value assessment.  

(5) Accrued Liabilities  

Accrued liabilities in the accompanying consolidated balance sheets consisted of the following:  

Accrued cable access fees  
Accrued salaries and related  
Reserve for product returns  
Other  

   January 28, 2012      January 29, 2011  
  $  27,506,000     $  28,730,000  
2,093,000  
4,522,000  
8,060,000  
  $  37,842,000     $  43,405,000  

1,343,000     
4,544,000     
4,449,000     

(6) ShopNBC Private Label Consumer Credit Card Program  

The Company has a private label consumer credit card program (the “Program”). The Program is made available to all qualified consumers 
for the financing of purchases of products from ShopNBC. The Program provides a number of benefits to customers including deferred billing 
options and free or reduced shipping promotions throughout the year. Use of the ShopNBC credit card furthers customer loyalty and reduces the 
Company’s overall bad debt exposure since the credit card issuing bank bears the risk of bad debt on ShopNBC credit card transactions that do 
not  utilize  our  ValuePay  installment  payment  program.  In  December  2011,  the  Company  entered  into  a  Private  Label  Consumer  Credit  Card 
Program Agreement Amendment with GE Capital Retail Bank extending the Program for an additional seven years until 2019. The Company 
received a $500,000 signing bonus as an incentive for the Company to extend the Program. The signing bonus has been recorded as deferred 
revenue in the accompanying financial statements and is being recognized as revenue over the seven-year term of the agreement.  

GE Capital Retail Bank, the issuing bank for the Program, is indirectly wholly-owned by the General Electric Company (“GE”), which is 
also  the  parent  company  of  GE  Equity.  GE  Equity  has  a  substantial  percentage  ownership  in  the  Company  and  has  the  right  to  select  three 
members of the Company’s board of directors.  

(7) Long-Term Investments  

In  the  second  quarter  of  fiscal  2009,  the  Company  sold  its  long-term  illiquid  auction  rate  securities  portfolio  for  net  proceeds  of 
$19,356,000. The auction rate securities had a carrying value of $15,728,000 and the Company recorded a $3,628,000 non-operating gain in the 
second quarter of fiscal 2009.  

(8) Fair Value Measurements  

GAAP uses a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value into three broad levels. The 
fair value hierarchy gives the highest priority to observable quoted prices (unadjusted) in active markets for identical assets and liabilities and the 
lowest priority to unobservable inputs.  

As of January 28, 2012 and January 29, 2011 , the Company had $2,100,000 and $4,961,000 , respectively, in Level 2 investments in the 
form  of  bank  Certificates  of  Deposit  which  are  used  as  cash  collateral  for  the  issuance  of  commercial  letters  of  credit  and  had  no  Level 3 
investments that used significant unobservable inputs.  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

Measured at Fair Value - Nonrecurring Basis  

During the fiscal quarter ended May 2, 2009, the Company measured the fair value of the Series B preferred stock issued in connection with a 
preferred stock exchange. The Company originally estimated the fair value of the Series B preferred stock before issuance costs of $12,959,000 
utilizing  a  discounted  cash  flow  model  estimating  the  projected  future  cash  payments  over  the  life  of  the  five-year  redemption  term.  The 
assumptions used in preparing the discounted cash flow model include estimates for discount rate and expected timing of repayment of the Series 
B preferred stock. The Company concluded that the inputs used in its Series B preferred stock valuation are Level 3 inputs.  

The following table provides a reconciliation of the beginning and ending balances of items measured at fair value on a non-recurring basis 

that use significant unobservable inputs (Level 3):  

Series B preferred stock:  
Beginning balance  
   Total gains or losses:  
   Included in earnings (interest expense)  
   Included in earnings (loss on debt extinguishment)  
   Purchases, issuances, and settlements  

Ending balance  

January 28, 2012  

14,599,000     $ 

   January 29, 2011  
11,243,000  

575,000     
25,679,000     
(40,853,000 )   

—    $ 

2,121,000  
1,235,000  
— 
14,599,000  

$ 

$ 

(9) Preferred Stock and Long-Term Payable  

Series B preferred stock  
Unamortized debt discount on Series B preferred stock  

Series B preferred stock, carrying value  

Long-Term payable  

   January 28, 2012      January 29, 2011  
—    $  40,853,000  
  $ 
—    
(26,254,000 ) 
—    $  14,599,000  
4,894,000  
—    $ 

  $ 
  $ 

In February 2011, the Company made a $2.5 million payment to GE Capital Equity Investments, Inc. ("GE Equity"), in connection with 
obtaining a consent for the execution of a common stock equity offering in December 2010, reduced the outstanding accrued dividends payable 
on the Series B preferred stock and recorded a $1.2 million charge to income related to the early preferred stock debt extinguishment. In April 
2011, the Company redeemed all of its outstanding Series B preferred stock for $40.9 million, paid accrued Series B preferred dividends of $6.4 
million and recorded a $24.5 million charge related to the early preferred stock debt extinguishment.  

In  the  third  quarter  of  fiscal  2009,  the  Company  entered  into  a  long-term  agreement  with  one  of  its  larger  service  providers  to  defer  a 
material portion of its monthly contractual cash payment obligation over the next three fiscal years. All services under this arrangement are being 
recognized as expense ratably over the term of the agreement. Amounts recognized as expense in excess of amounts paid, plus accrued interest at 
5% annually totaled $12,347,000, and is included in accrued liabilities in the accompanying January 28, 2012 balance sheet. As of January 29, 
2011 , the total deferred amount was $16,820,000, of which $11,926,000 was included in accrued liabilities and $4,894,000 and was reported as 
a  deferred  long-term  payable  in  the  accompanying  January 29,  2011  balance  sheet.  In  February  2011,  the  Company  made  an  $11,926,000 
required payment under this agreement and subsequent to fiscal 2011 year end, in connection with securing a new $40 million credit facility on 
February 9, 2012, the Company made an additional $12,365,000 payment, paying off all remaining deferred obligations under the agreement. In 
connection with this deferral agreement, the Company has granted a security interest in its Eden Prairie, Minnesota headquarters facility and its 
Boston television station to the service provider until January 2013.  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

(10) Term Loan Credit Agreement  

On November 17, 2010, the Company entered into a credit agreement with Crystal Financial LLC, as agent for the lending group, which 
provides  for  a  term  loan  of  $25 million  (the  “Credit  Agreement”).  The  Credit  Agreement  had  a  five-year  maturity  and  bears  interest  on  the 
outstanding principal amount based on fixed interest rates and floating interest rates based on LIBOR plus variable margins. The interest rate 
calculated for fiscal 2011 was  11% . The term loan is subject  to a minimum borrowing base of $25 million and is based on eligible accounts 
receivable, eligible inventory, certain real estate and certain eligible cash and is secured by substantially all of the Company’s personal property, 
as well as the Company’s real property located in Bowling Green, Kentucky. Under certain circumstances, the borrowing base may be adjusted 
if  there  were  to  be  a  significant  deterioration  in  value  of  the  Company’s  accounts  receivable  and  inventory.  The  term  loan  is  subject  to 
mandatory prepayment in certain circumstances. In addition, any voluntary or mandatory prepayments made prior to November 18, 2013 would 
require an early termination fee of the greater of the first year’s yield revenue or 3% if terminated in year one; 2% if terminated in year two; and 
1%  if  terminated  in  year  three.  The  $25 million  term  loan  matures  and  is  payable  in  November  2015.  Interest  paid  in  fiscal  2011  was 
$2,788,000 .  

The  Credit  Agreement  contains  customary  covenants  and  conditions,  including,  among  other  things,  maintaining  a  minimum  of 
unrestricted cash of $5,000,000 at all times. In addition, the Credit Agreement placed restrictions on the Company’s ability to incur additional 
indebtedness  or  prepay  existing  indebtedness,  to  create  liens  or  other  encumbrances,  to  sell  or  otherwise  dispose  of  assets,  to  merge  or 
consolidate  with  other  entities,  and  to  make  certain  restricted  payments,  including  payments  of  dividends  to  common  shareholders.  As  of 
January 28,  2012  ,  the  Company  was  in  compliance  with  the  applicable  covenants  of  the  facility  and  was  in  compliance  with  its  minimum 
borrowing  base  requirement.  Costs  incurred  to  obtain  the  Credit  Agreement  totaling  approximately  $3,037,000  have  been  capitalized  and  are 
being expensed as additional interest over the five-year term of the Credit Agreement.  

On February 9, 2012, the Company refinanced its $25 million term loan and secured a new three-year $40 million new credit facility with 

PNC Bank, National Association. See Note 21.  

(11) Shareholder's Equity  

Common Stock  

The Company currently has authorized 100,000,000 shares of undesignated capital stock, of which approximately 48,560,000  shares were 
issued and outstanding as common stock as of January 28, 2012 . The board of directors may establish new classes and series of capital stock by 
resolution without shareholder approval; however, approval of GE Equity is required in certain circumstances.  

Dividends  

The  Company  has  never  declared  or  paid  any  dividends  with  respect  to  its  capital  stock.  Under  the  terms  of  the  amended  and  restated 
shareholder agreement between the Company and GE Equity, the Company is prohibited from paying dividends on its common stock without 
GE Equity’s prior consent. The Company is further restricted from paying dividends on its stock by its bank credit agreement.  

Warrants  

As  of  January 28,  2012  ,  the  Company  had  outstanding  warrants  to  purchase  6,000,000 shares  of  the  Company’s  common  stock  at  an 
exercise price of $0.75 per share issued to GE Equity. The warrants are fully vested and expire ten years from date of grant. The warrants were 
issued in connection with the issuance of the Company’s Series B Redeemable Preferred Stock in February 2009. In addition, the Company also 
has  outstanding  warrants  to  purchase  7,372 shares  of  the  Company’s  stock  at  an  exercise  price  of  $15.74  per  share  issued  to  NBCU.  These 
warrants are fully vested and expire in November 2012.  

Stock-Based Compensation  

Compensation is recognized for all stock-based compensation arrangements by the Company. Stock-based compensation expense for fiscal 
2011, fiscal 2010 and fiscal 2009 related to stock option awards was $2,647,000 , $3,274,000 and $2,752,000 , respectively. The Company has 
not recorded any income tax benefit from the exercise of stock options due to the uncertainty of  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

realizing income tax benefits in the future.  

As  of  January 28,  2012  ,  the  Company  had  two  active  omnibus  stock  plans  for  which  stock  awards  can  be  currently  granted:  the  2011 
Omnibus Incentive Plan that provides for the issuance of up to 3,000,000 shares of the Company's stock and the 2004 Omnibus Stock Plan (as 
amended  and  restated  in  fiscal  2006) that  provides  for  the  issuance  of  up  to  4,000,000 shares  of  the  Company’s  common  stock.  The  2001 
Omnibus Stock Plan expired on June 21, 2011. These plans are administered by the human resources and compensation committee of the board 
of directors and provide for awards for employees, directors and consultants. All employees and directors of the Company and its affiliates are 
eligible to receive awards under the plans. The types of awards that may be granted under these plans include restricted and unrestricted stock, 
incentive  and  nonstatutory  stock  options,  stock  appreciation  rights,  performance  units,  and  other  stock-based  awards.  Incentive  stock  options 
may be granted to employees at such exercise prices as the human resources and compensation committee may determine but not less than 100% 
of the fair market value of the underlying stock as of the date of grant. No incentive stock option may be granted more than ten years after the 
effective date of the respective plan’s inception or be exercisable more than ten years after the date of grant. Options granted to outside directors 
are  nonstatutory  stock  options  with  an  exercise  price  equal  to  100%  of  the  fair  market  value  of  the  underlying  stock  as  of  the  date  of  grant. 
Options granted generally vest over three years in the case of employee stock options and vest immediately on the date of grant in the case of 
director options, and generally have contractual terms of either five years from the date of vesting or ten years from the date of grant.  

The fair value of each option award is estimated on the date of grant using the Black-Scholes option pricing model that uses assumptions 
noted  in  the  following  table.  Expected  volatilities  are  based  on  the  recent  historical  volatility  of  the  Company’s  stock.  Expected  term  is 
calculated  using  the  simplified  method  taking  into  consideration  the  option’s  contractual  life  and  vesting  terms.  The  Company  uses  the 
simplified method in estimating its expected option term because it believes that historical exercise data cannot be accurately relied upon at this 
time  to  provide  a  reasonable  basis  for  estimating  an  expected  term  due  to  the  extreme  volatility  of  its  stock  price  and  the  resulting 
unpredictability  of  its  stock  option  exercises.  The  risk-free  interest  rate  for  periods  within  the  contractual  life  of  the  option  is  based  on  the 
U.S. Treasury yield curve in effect at the time of grant. Expected dividend yields were not used in the fair value computations as the Company 
has never declared or paid dividends on its common stock and currently intends to retain earnings for use in operations.  

Expected volatility  
Expected term (in years)  
Risk-free interest rate  

Fiscal 2011  

Fiscal 2010  

Fiscal 2009  

88%-96%  
6 years  
1.3%-2.7%  

80%-88%  
6 years  
1.9%-3.3%  

66%-78%  
6 years  
2.3%-3.4%  

A  summary  of  the  status  of  the  Company’s  stock  option  activity  as  of  January 28,  2012  and  changes  during  the  year  then  ended  is  as 

follows:  

Balance outstanding,  
January 29, 2011  
Granted  
Exercised  
Forfeited or canceled  
Balance outstanding,  

January 28, 2012  

Options exercisable at:  

January 28, 2012  

   January 29, 2011  

   January 30, 2010  

2011 Incentive  
Stock Option 
Plan  

Weighted  
Average 
Exercise  
Price  

2004 Incentive  
Stock Option Plan    

Weighted  
Average 
Exercise  
Price  

2001 Incentive  
Stock Option  
Plan  

Weighted  
Average 
Exercise  
Price  

Other Non-  
Qualified Stock  
Options  

Weighted  
Average 
Exercise  
Price  

—    $ 
160,000     $ 
—    $ 
—    $ 

—    
2.25     
—    
—    

2,374,000     $ 
285,000     $ 
(268,000 )    $ 
(46,000 )    $ 

5.72     
7.52     
4.31     
9.48     

1,746,000     $ 
—    $ 
(283,000 )    $ 
(237,000 )    $ 

5.97     
—    
2.25     
9.52     

525,000     $ 
150,000     $ 
(8,000 )    $ 
(17,000 )    $ 

3.58  
6.44  
2.02  
2.02  

160,000     $ 

2.25     

2,345,000     $ 

6.03     

1,226,000     $ 

6.15     

650,000     $ 

4.30  

—    $ 
—    $ 
—    $ 

—    
—    

—    

2,015,000     $ 
1,735,000     $ 
1,342,000     $ 

6.18     
6.65     

8.79     

1,029,000     $ 
1,192,000     $ 
969,000     $ 

6.35     
7.03     

8.32     

143,000     $ 
—    $ 
—    $ 

3.60  
— 

— 

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

The following table summarizes information regarding stock options at January 28, 2012 :  

Options  

Weighted  
Average  
Exercise  

   Outstanding  

Price  

Weighted  
Average  
Remaining  
Contractual  
   Life (Years)  

160,000     $ 
2,345,000     $ 
1,226,000     $ 

2.25     
6.03     
6.15     

650,000     $ 

4.30     

9.9  

6.7  

6.4  

8.5  

  $ 
  $ 
  $ 

  $ 

Option Type  

2011 Incentive:  

2004 Incentive:  

2001 Incentive:  
Other Non-Qualified 
Incentive:  

Aggregate  
Intrinsic  

Value  

—    
188,000     
—    

Vest  
144,000     $ 
2,280,000     $ 
1,204,000     $ 

—    

599,000     $ 

Vested or  
Expected to  

Weighted  
Average  
Exercise  

Price  

Weighted  
Average  
Remaining  
Contractual  
   Life (Years)  

2.25     
6.06     
6.19     

4.28     

9.9  

6.7  

6.3  

8.5  

Aggregate  
Intrinsic  

Value  

— 
182,000  
— 

— 

  $ 
  $ 
  $ 

  $ 

The weighted  average grant date  fair value of options granted in  fiscal 2011, fiscal 2010 and  fiscal 2009  was $4.31  ,  $2.26  and $1.17  , 
respectively.  The  total  intrinsic  value  of  options  exercised  during  fiscal  2011,  fiscal  2010  and  fiscal  2009  was  $1,856,000  ,  $355,000  and 
$898,000 , respectively. As of January 28, 2012 , total unrecognized compensation cost related to stock options was $2,093,000 and is expected 
to be recognized over a weighted average period of approximately 1.1  years.  

Stock Option Tax Benefit  

The exercise of certain stock options granted under the Company’s stock option plans give rise to compensation, which is includible in the 
taxable  income  of  the  applicable  employees  and  deductible  by  the  Company  for  federal  and  state  income  tax  purposes.  Such  compensation 
results from increases in the fair market value of the Company’s common stock subsequent to the date of grant of the applicable exercised stock 
options and these increases are not recognized as an expense for financial accounting purposes, as the options were originally granted at the fair 
market value of the Company’s common stock on the date of grant. The related tax benefits will be recorded as additional paid-in capital if and 
when realized, and totaled $691,000 , $121,000 and $332,000 in fiscal 2011, fiscal 2010 and fiscal 2009 , respectively. The Company has not 
recorded any income tax benefit from the exercise of stock options through paid in capital in these fiscal years, due to the uncertainty of realizing 
income tax benefits in the future. These benefits are expected to be recorded in the applicable future periods.  

Restricted Stock  

Compensation expense recorded in fiscal 2011, fiscal 2010 and fiscal 2009 relating to restricted stock grants was $2,360,000 , $76,000 and 
$453,000 , respectively. As of January 28, 2012 , there was $2,001,000 of total unrecognized compensation cost related to non-vested restricted 
stock granted. That cost is expected to be recognized over a weighted average period of 1.0  years. The total fair value of restricted stock vested 
during fiscal 2011, fiscal 2010 and fiscal 2009 was $316,000 , $68,000 and $306,000 , respectively. On March 31, 2011, the Company granted a 
total of 522,000 shares of restricted stock to employees in lieu of an annual cash bonus for fiscal 2010. The restricted stock vests in two equal 
annual installments beginning March 31, 2012 and ending March 31, 2013. The aggregate market value of the restricted stock at the date of the 
award  was  $3,323,000  and  is  being  amortized  as  compensation  expense  over  the  one  and  two-year  vesting  periods.  On  June  15,  2011,  the 
Company granted a total of 50,000 shares of restricted stock to seven non-management board members as part of the Company's annual director 
compensation program. The restricted stock vests on the day immediately preceding the next annual meeting of shareholders following the date 
of  grant.  The  aggregate  market  value  of  the  restricted  stock  at  the  date  of  the  award  was  $377,000  and  is  being  amortized  as  director 
compensation  expense  over  the  twelve-month  vesting  period.  On  November  18,  2011,  the  Company  granted  a  total  of  453,000  shares  of 
restricted stock to employees. The restricted stock vests in two equal annual installments beginning November 18, 2012 and ending November 
18,  2013.  The  aggregate  market  value  of  the  restricted  stock  at  the  date  of  the  award  was  $816,000  and  is  being  amortized  as  compensation 
expense over the one and two-year vesting periods.  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

A  summary  of  the  status  of  the  Company’s  non-vested  restricted  stock  activity  as  of  January 28,  2012  and  changes  during  the  twelve-

month period then ended is as follows:  

Non-vested outstanding, January 29, 2011  

Granted  
Vested  
Forfeited  

Non-vested outstanding, January 28, 2012  

Common Stock Repurchase Program  

Shares  

40,000     
1,026,000     
(42,000 )   
(42,000 )   
982,000     

Weighted Average  
Grant Date Fair  
Value  
$1.90  
$4.40  
$2.17  
$4.49  

$4.39  

The  Company’s  board  of  directors  had,  in  previous  fiscal  years,  authorized  common  stock  repurchase  programs.  During  2009,  the 
Company repurchased a total of 1,622,000 shares of common stock for a total investment of $937,000 at an average price of $0.58 per share. The 
authorizations for repurchase programs have expired.  

Equity Offering  

On March 30, 2011, the Company completed a public equity offering of 9,487,000 common shares at a price to the public of $6.25 per share. 

Net proceeds from the offering were approximately $55.5 million after deducting the underwriting discount and offering expenses.  

(12) Sales by Product Group  

The Company has only one reporting segment. Information on net sales by significant product groups is as follows (in thousands):  

For the Years Ended  

Jewelry & Watches  
Home & Electronics  
Beauty, Health & Fitness  
Fashion & Accessories  
All other  

Total  

(13) Income Taxes  

January 28, 
2012  

January 30, 
2010  

January 29, 
2011  
  $  272,689     $  272,151     $  278,784  
149,358  
36,648  
27,084  
35,999  
  $  558,394     $  562,273     $  527,873  

146,917     
61,160     
34,947     
42,681     

170,714     
46,612     
30,815     
41,981     

The  Company  records  deferred  taxes  for  differences  between  the  financial  reporting  and  income  tax  bases  of  assets  and  liabilities, 
computed in accordance with tax laws in effect at that time. The deferred taxes related to such differences as of January 28, 2012 and January 29, 
2011 were as follows (in thousands):  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
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Accruals and reserves not currently deductible for tax purposes  
Inventory capitalization  
Basis differences in intangible assets  
Differences in depreciation lives and methods  
Differences in investments and other items  
Net operating loss carryforwards  
Valuation allowance  

Net deferred tax asset  

The (provision) benefit from income taxes consisted of the following:  

Current  
Deferred  

January 28, 
2012  

January 29, 
2011  

  $ 

4,663     $ 
763     
(3,709 )    
2,727     
495     
109,538     
(114,477 )    

  $ 

—    $ 

6,747  
665  
(2,881 ) 
2,617  
1,900  
98,270  
(107,318 ) 
— 

For the Years Ended  

January 28, 
2012  
(84,000 )    $  577,000     $ 

January 29, 
2011  

  $ 

—    

—    

(84,000 )    $  577,000     $ 

January 30, 
2010  
91,000  
— 
91,000  

A reconciliation of the statutory tax rates to the Company’s effective tax rate is as follows:  

  $ 

Taxes at federal statutory rates  
State income taxes, net of federal tax benefit  
Non-cash stock option vesting expense  
Non-deductible interest  
Non-deductible loss on debt extinguishment  
Other  
Valuation allowance and NOL carryforward benefits  

Effective tax rate  

For the Years Ended  

January 28, 
2012  

January 29, 
2011  

January 30, 
2010  

35.0  %    
0.4  
(0.9 )  
(1.2 )  
(18.7 )  
0.1  
(14.9 )  
(0.2 )%   

35.0  %   
1.3  
(3.7 )  
(10.6 )  
(1.6 )  
0.5  
(18.7 )  

2.2  %   

35.0  % 
1.9  
(1.6 )  
(4.0 )  
— 
0.8  
(31.9 )  
0.2  % 

Based on the Company’s recent history of losses, the Company has recorded a full valuation allowance for its net deferred tax assets as of 
January 28, 2012 and January 29, 2011 in accordance with GAAP, which places primary importance on the Company’s most recent operating 
results  when  assessing  the  need  for  a  valuation  allowance.  The  ultimate  realization  of  these  deferred  tax  assets  depends  on  the  ability  of  the 
Company  to  generate  sufficient  taxable  income  in  the  future,  as  well  as  the  timing  of  such  income.  The  Company  intends  to  maintain  a  full 
valuation allowance for its net deferred tax assets until sufficient positive evidence exists to support reversal of the allowance. As of January 28, 
2012  ,  the  Company  has  federal  net  operating  loss  carryforwards  (NOL's)  of  approximately  $285 million  which  are  available  to  offset  future 
taxable  income.  The  Company's  federal  NOLs  expire  in  varying  amounts  each  year  from  2023  through  2031  in  accordance  with  applicable 
federal tax regulations and the timing of when the NOLs were incurred. During the quarter ending April 30, 2011, the Company had a change in 
ownership (as defined in Section 382 of the Internal Revenue Code) as a result of the issuance of common stock coupled with the redemption of 
all the Series B  preferred stock  held by  GE Equity.  Sections  382  and 383 limit the annual utilization of certain  tax  attributes, including NOL 
carryforwards  incurred  prior  to  a  change  in  ownership.  The  limitations  imposed  by  Sections  382  and  383  are  not  expected  to  impair  the 
Company's ability to fully realize its NOL's; however, the annual usage of NOL's incurred prior to the change in ownership will be limited. As of 
January 28, 2012 and January 29, 2011 , there were no unrecognized tax benefits for uncertain tax positions.  

The Company is subject to U.S. federal income taxation and the taxing authorities of various states. The Company’s tax  

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years for 2008, 2009, and 2010 are currently subject to examination by taxing authorities. With limited exceptions, the Company is no longer 
subject to U.S. federal, state, or local examinations by tax authorities for years before 2008.  

(14) Commitments and Contingencies  

Cable and Satellite Affiliation Agreements  

As of January 28, 2012 , the Company has entered into affiliation agreements that represent approximately 1,530 cable systems along with 
the  satellite companies  DIRECTV  and  DISH  that require each to  offer  the Company’s television  home  shopping  programming  on  a  full-time 
basis over their systems. The terms of the affiliation agreements typically range from one to two years. During the fiscal year, certain agreements 
with cable, satellite or other distributors may expire. Under certain circumstances, the television operators or we may cancel the agreements prior 
to their expiration. The affiliation agreements generally provide that the Company will pay each operator a monthly access fee and in some cases 
a  marketing  support  payment  based  on  the  number  of  homes  receiving  our  programming.  For  fiscal  2011,  fiscal  2010  and  fiscal  2009  , 
respectively, the Company expensed approximately $106,658,000 , $102,440,000 and $99,637,000 under these affiliation agreements.  

Over the past years, each of the material cable and satellite distribution agreements up for renewal have been renegotiated and renewed 
with  no  reduction  to  the  Company’s  distribution  footprint.  Failure  to  maintain  the  cable  agreements  covering  a  material  portion  of  the 
Company’s existing cable households on acceptable financial and other terms could adversely affect future growth, sales revenues and earnings 
unless the Company is able to arrange for alternative means of broadly distributing its television programming. Cable operators serving a large 
majority of cable households offer cable programming on a digital basis. The use of digital compression technology provides cable companies 
with greater channel capacity. While greater channel capacity increases the opportunity for distribution and, in some cases, reduces access fees 
paid by us, it also may adversely impact our ability to compete for television viewers to the extent it results in a higher channel position for us, 
placement of our programming in separate programming tiers, the broadcast of additional competitive channels or viewer fragmentation due to a 
greater number of programming alternatives.  

The Company has entered into, and will continue to enter into, affiliation agreements with other television operators providing for full- or 

part-time carriage of the Company’s television home shopping programming.  

Future cable and satellite affiliation cash commitments at January 28, 2012 are as follows:  

Fiscal Year  

2012  
2013  
2014  
2015  
2016 and thereafter  

Employment Agreements  

$ 

Amount  

97,782,000  
26,726,000  
22,255,000  
20,350,000  
— 

The Company has entered into employment agreements with its on-air hosts and the chief executive officer of the Company with original 
terms of 12 months. These agreements specify, among other things, the term and duties of employment, compensation and benefits, termination 
of employment (including for cause, which would reduce the Company’s total obligation under these agreements), severance payments and non-
disclosure  and  non-compete  restrictions.  The  aggregate  commitment  for  future  base  compensation  at  January 28,  2012  was  approximately 
$2,679,000 .  

The Company has a policy and practice regarding severance for its senior executive officers whereby up to 12 months of base salary could 
become  payable  in  the  event  of  terminations  without  cause  only  under  specified  circumstances.  Senior  executive  officers are  also  eligible  for 
12 months of base salary in the event of a change in control under specified circumstances. The chief executive officer’s employment agreement 
provides for 12 months of base salary and his target bonus payment in the event of termination without cause and 24 months of base salary for 
change of control severance under specified circumstances.  

Operating Lease Commitments  

The Company leases certain property and equipment under non-cancelable operating lease agreements. Property and  

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equipment covered by such operating lease agreements include offices and warehousing facilities at subsidiary locations, satellite transponder, 
office equipment and certain tower site locations.  

Future minimum lease payments at January 28, 2012 are as follows:  

Fiscal Year  

2012  
2013  
2014  
2015  
2016 and thereafter  

Amount  

$  1,657,000  
1,105,000  
780,000  
780,000  
520,000  

Total rent expense under such agreements was approximately $1,706,000  in fiscal 2011  ,  $1,971,000 in fiscal 2010  , and  $2,180,000 in 

fiscal 2009 .  

Retirement and Savings Plan  

The Company maintains a qualified 401(k) retirement savings plan covering substantially all employees. The plan allows the Company’s 
employees to make voluntary contributions to the plan. The Company’s contribution, if any, is determined annually at the discretion of the board 
of directors. During fiscal 2011, fiscal 2010 and fiscal 2009 , the Company did not make any matching contributions to the plan.  

(15) Litigation  

The  Company  is  involved  from  time  to  time  in  various  claims  and  lawsuits  in  the  ordinary  course  of  business.  In  the  opinion  of 
management,  the  claims  and  suits  individually  and  in  the  aggregate  will  not  have  a  material  adverse  effect  on  the  Company’s  operations  or 
consolidated financial statements.  

In the third quarter of fiscal 2009, the U.S. Customs and Border Protection agency commenced an investigation into an undervaluation and 
corresponding  underpayment  of  the  customs  duty  owed  by  a  vendor  relating  to  a  particular  shipment  of  goods  to  the  United  States.  The 
Company  notified  the  vendor  and  has  withheld  certain  funds  from  the  vendor  under  contractual  indemnification  obligations  to  cover  any 
potential costs, penalties or fees that may result from the investigation. The Company made a formal request for indemnification from the vendor 
but the request was refused. As a result, in December 2009, through the U.S. District Court of Minnesota, the Company commenced litigation in 
federal court against the vendor for breach of contract. The vendor filed counterclaims for payments it claims were owed by the Company. The 
case  has  been  stayed  by  the  district  court  pending  the  outcome  of  the  U.S.  Customs  investigation.  The  Company  believes  that  the  funds  it  is 
withholding from the vendor will be sufficient to cover any costs or possible liabilities against us that may result from the investigation.  

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

(16) Supplemental Cash Flow Information  

Supplemental cash flow information and noncash investing and financing activities were as follows:  

Supplemental cash flow information:  

Interest paid  

Income taxes paid  

Supplemental non-cash investing and financing activities:  

Common stock purchase warrants forfeited  

Deferred financing costs included in accrued liabilities  

Property and equipment purchases included in accounts payable  

Issuance of 689,655 shares of common stock for license agreement  

Accretion of redeemable Series A preferred stock  

Issuance of Series B preferred stock  

Excess of preferred stock carrying value over redemption value  

Redemption of Series A preferred stock  

Issuance of 6,000,000 common stock warrants  

(17) Relationship with NBCU and GE Equity  

Alliance with GE Equity and NBCU  

For the Years Ended  
   January 28, 2012      January 29, 2011      January 30, 2010  

  $ 
  $ 

  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 
  $ 

3,320,000     $ 
98,000     $ 

647,000     $ 
100,000     $ 

11,000  
43,000  

35,000     $ 
53,000     $ 
156,000     $ 
4,166,000     $ 
—    $ 
—    $ 
—    $ 
—    $ 
—    $ 

34,000  
35,000     $ 
414,000  
4,000     $ 
72,000  
87,000     $ 
— 
—    $ 
62,000  
—    $ 
—    $  12,959,000  
—    $  27,362,000  
—    $  40,854,000  
533,000  
—    $ 

In March 1999, the Company entered into an alliance with GE Equity and NBCUniversal Media, LLC ("NBCU"), pursuant to which the 
Company  issued  Series A  redeemable  convertible  preferred  stock  and  common  stock  warrants,  and  entered  into  a  shareholder  agreement,  a 
registration rights agreement, a distribution and marketing agreement and, the following year, a trademark license agreement. On February 25, 
2009, the Company entered into an exchange agreement with the same parties, pursuant to which GE Equity exchanged all outstanding shares of 
the  Company’s  Series A  preferred  stock  for  (i) 4,929,266 shares  of  the  Company’s  Series B  redeemable  preferred  stock,  (ii) a  warrant  to 
purchase up to 6,000,000 shares of the Company’s common stock at an exercise price of $0.75 per share and (iii) a cash payment in the amount 
of $3.4 million. In connection with the exchange, the parties also amended and restated the 1999 shareholder agreement and registration rights 
agreement. The outstanding agreements with GE Equity and NBCU are described in more detail below.  

The shares of Series B redeemable preferred stock were redeemable by the Company at any time for an initial redemption amount of $40.9 
million, plus accrued dividends at a base annual rate of 12%, subject to adjustment. In addition, the Series B preferred stock provided GE Equity 
with class voting rights and the rights to designate members of the Company's board of directors. In April, 2011, the Company redeemed all of 
the outstanding Series B preferred stock for $40.9 million and paid accrued dividends of $6.4 million.  

In January 2011, General Electric Company (“GE”) consummated a transaction with Comcast Corporation (“Comcast”) pursuant to which 
GE contributed all of its holdings in NBCU to NBCUniversal, LLC, a newly formed entity beneficially owned 51% by Comcast and 49% by GE. 
As a result of that transaction, NBCU became a wholly owned subsidiary of NBCUniversal, LLC.  

As  of  February  17,  2012,  the  direct  equity  ownership  of  GE  Equity  in  the  Company  consisted  of  warrants  to  purchase  up  to 
6,000,000 shares  of  common  stock  and,  as  of  May  16,  2011,  (their  most  recent  filed  13D),  the  direct  ownership  of  NBCU  in  the  Company 
consisted  of  7,141,849 shares  of  common  stock  and  warrants  to  purchase  7,372 shares  of  common  stock.  The  Company  is  currently  making 
arm’s length negotiated payments to Comcast for cable distribution under a pre-existing contract.  

In  connection  with  the  transfer  of  its  ownership  in  NBCU,  GE  also  agreed  with  Comcast  that,  for  so  long  as  GE  Equity  is  entitled  to 
appoint two members of our board of directors, NBCU will be entitled to retain a board seat provided that NBCU beneficially owns at least 5% 
of our adjusted outstanding common stock as computed under the amended and restated shareholders agreement described below. Furthermore, 
GE agreed to obtain the consent of NBCU prior to consenting to our adoption of any  

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shareholders  rights  plan  or  certain  other  actions  that  would  impede  or  restrict  the  ability  of  NBCU  to  acquire  or  dispose  of  shares  of  the 
Company's  voting  stock  or  taking  any  action  that  would  result  in  NBCU  being  deemed  to  be  in  violation  of  Federal  Communications 
Commission multiple ownership regulations.  

NBCU Trademark License Agreement  

On  November 16,  2000,  the  Company  entered  into  a  trademark  license  agreement  with  NBCU  pursuant  to  which  NBCU  granted  it  an 
exclusive, worldwide license for a term of ten years to use certain NBC trademarks, service marks and domain names to rebrand the Company’s 
business and corporate name and website. The Company subsequently selected the names ShopNBC and ShopNBC.com.  

Under the license agreement, the Company has agreed, among other things, to (i) certain restrictions on using trademarks, service marks, 
domain names, logos or other source indicators owned or controlled by NBCU, (ii) the loss of its rights under the license with respect to specific 
territories outside of the United States in the event it fails to achieve and maintain certain performance targets in such territories, (iii) not own, 
operate, acquire or expand its business to include certain businesses without NBCU’s prior consent, (iv) comply with NBCU’s privacy policies 
and  standards  and  practices,  and  (v) not  own,  operate,  acquire  or  expand  its  business  such  that  one-third  or  more  of  our  revenues  or  the 
Company’s  aggregate  value  is  attributable  to  certain  services  (not  including  retailing  services  similar  to  our  existing  e-commerce  operations) 
provided  over  the  internet.  The  license  agreement  also  grants  to  NBCU  the  right  to  terminate  the  license  agreement  at  any  time  upon  certain 
changes  of control  of  the Company, in certain situations  upon  the  failure  by  NBCU  to  own a  certain  minimum  percentage  of the  Company’s 
outstanding capital stock on a fully diluted basis, and certain other situations.  

In connection with the license agreement, the Company issued to NBCU warrants to purchase 6,000,000 shares of the Company’s common 
stock at an exercise price of $17.375 per share all of which have expired unexercised. In March 2001, the Company established a measurement 
date with respect to the license agreement by amending the agreement, and fixed the fair value of the trademark license asset at $32,837,000, 
which is being amortized over the remaining term of the license agreement. On March 28, 2007, the Company and NBCU agreed to extend the 
term of  the license  by six months, such that the license would  continue through May 15, 2011, and to  provide that certain changes  of control 
involving a financial buyer would not provide the basis for an early termination of the license by NBCU. On November 18, 2010, the Company 
announced a further extension of the license agreement to May 2012, an option to further extend the license agreement to May 2013 upon the 
mutual agreement of both parties, and an agreement to enter into a separate transition agreement, on the terms and subject to the conditions to be 
mutually  agreed  between  the  parties,  relating  to  the  twelve  month  period  following  the  ultimate  expiration  of  the  license  agreement.  In 
consideration for the license agreement extension, the Company issued 689,655 shares of the Company’s common stock to NBCU on May 16, 
2011. Shares issued were valued at $6.04 per share, representing the fair market value of our stock on the date of issuance. As of January 28, 
2012 and January 29, 2011 , accumulated amortization related to this asset totaled $37,388,000 and $33,509,000 respectively.  

Amended and Restated Shareholder Agreement  

On  February 25,  2009,  the  Company  entered  into  an  amended  and  restated  shareholder  agreement  with  GE  Equity  and  NBCU,  which 
provides for certain corporate governance and standstill matters. The amended and restated shareholder agreement provides that GE Equity is 
entitled to designate nominees for three out of nine members of the Company’s board of directors so long as the aggregate beneficial ownership 
of  GE  Equity  and  NBCU  (and  their  affiliates)  is  at  least  equal  to  50%  of  their  beneficial  ownership  as  of  February 25,  2009  (i.e.,  beneficial 
ownership of approximately 8.75 million common shares, including for such purpose, shares of our common stock issuable to GE Equity upon 
exercise of the warrant for 6,000,000 shares of our common stock), and two out of nine members so long as their aggregate beneficial ownership 
is at least 10% of the shares of “adjusted outstanding common stock,” as defined in the amended and restated shareholder agreement. In addition, 
the amended and restated shareholder agreement provides that GE Equity may designate any of its director-designees to be an observer of the 
Audit, Human Resources and Compensation, and Corporate Governance and Nominating Committees of our board of directors. The amended 
and restated shareholder agreement requires the consent of GE Equity prior to the Company entering into any material agreements with any of 
CBS, Fox, Disney, Time Warner or Viacom (and their respective affiliates), provided that this restriction will no longer apply when either (i) the 
Company’s  trademark  license  agreement  with  NBCU  (described  below)  has  terminated  or  (ii) GE  Equity  is  no  longer  entitled  to  designate  at 
least  two  director  nominees.  In  addition,  the  amended  and  restated  shareholder  agreement  requires  the  consent  of  GE  Equity  prior  to  the 
Company  (i) exceeding  certain  thresholds  relating  to  the  issuance  of  securities,  the  payment  of  dividends,  the  repurchase  or  redemption  of 
common stock, acquisitions (including investments and joint ventures) or dispositions, and the incurrence of debt; (ii) entering into any business 
different  than  what  the  Company  and  its  subsidiaries  are  currently  engaged;  and  (iii) amending  the  Company’s  articles  of  incorporation  to 
adversely  affect  GE  Equity  and  NBCU  (or  their  affiliates);  provided,  however,  that  these  restrictions  will  no  longer  apply  when  both  (i) GE 
Equity is no longer entitled to designate  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

three director nominees and (ii) GE Equity and NBCU no longer hold any Series B preferred stock. The Company is also prohibited from taking 
any action that would cause any ownership interest by the Company in television broadcast stations from being attributable to GE Equity, NBCU 
or their affiliates.  

The  amended  and  restated  shareholder  agreement  further  provides  that  during  the  “standstill  period”  (as  defined  in  the  amended  and 
restated  shareholder  agreement),  subject  to  certain  limited  exceptions,  GE  Equity  and  NBCU  are  prohibited  from:  (i) any  asset/business 
purchases from the Company in excess of 10% of the total fair market value of the Company’s assets; (ii) increasing their beneficial ownership 
above 39.9% of our shares, treating as outstanding and actually owned for such purpose shares of our common stock issuable to GE Equity upon 
exercise  of  the  warrant  for  6,000,000 shares  of  our  common  stock;  (iii) making  or  in  any  way  participating  in  any  solicitation  of  proxies; 
(iv) depositing any securities of the Company in a voting trust; (v) forming, joining or in any way becoming a member of a “13D Group” with 
respect to any voting securities of the Company; (vi) arranging any financing for, or providing any financing commitment specifically for, the 
purchase of any voting securities of the Company; or (vii) otherwise acting, whether alone or in concert with others, to seek to propose to the 
Company any tender or exchange offer, merger, business combination, restructuring, liquidation, recapitalization or similar transaction involving 
the Company, or nominating any person as a director of the Company who is not nominated by the then incumbent directors, or proposing any 
matter  to  be  voted  upon  by  the  Company’s  shareholders.  If,  during  the  standstill  period,  any  inquiry  has  been  made  regarding  a  “takeover 
transaction”  or  “change  in  control,”  each  as  defined  in  the  amended  and  restated  shareholder  agreement,  that  has  not  been  rejected  by  the 
Company’s  board  of  directors,  or  the  Company’s  board  of  directors  pursues  such  a  transaction,  or  engages  in  negotiations  or  provides 
information to a third party and the board of directors has not resolved to terminate such discussions, then GE Equity or NBCU may propose to 
the Company a tender offer or business combination proposal.  

In addition, unless GE Equity and NBCU beneficially own less than 5% or more than 90% of the adjusted outstanding shares of common 
stock,  GE  Equity  and  NBCU  shall  not  sell,  transfer  or  otherwise  dispose  of  any  securities  of  the  Company  except  for  transfers:  (i) to  certain 
affiliates who agree to be bound by the provisions of the amended and restated shareholder agreement, (ii) that have been consented to by the 
Company, (iii) subject to certain exceptions, pursuant to a third-party tender offer, (iv) pursuant to a merger, consolidation or reorganization to 
which the Company is a party, (v) in an underwritten public offering pursuant to an effective registration statement, (vi) pursuant to Rule 144 of 
the Securities Act of 1933, or (vii) in a private sale or pursuant  to Rule 144A of the Securities Act of  1933; provided, that in the case of any 
transfer pursuant to clause (v), (vi) or (vii), the transfer does not result in, to the knowledge of the transferor after reasonable inquiry, any other 
person acquiring, after giving effect to such transfer, beneficial ownership, individually or in the aggregate with that person’s affiliates, of more 
than 10% (or 20% in the case of a transfer by NBCU) of the adjusted outstanding shares of the common stock, as determined in accordance with 
the amended and restated shareholder agreement.  

The  standstill  period  will  terminate  on  the  earliest  to  occur  of  (i) the  ten-year  anniversary  of  the  amended  and  restated  shareholder 
agreement,  (ii) the  Company  entering  into  an  agreement  that  would  result  in  a  “change  in  control”  (subject  to  reinstatement),  (iii) an  actual 
“change in control” (subject to reinstatement), (iv) a third-party tender offer (subject to reinstatement), or (v) six months after GE Equity can no 
longer designate any nominees to the Company’s board of directors. Following the expiration of the standstill period pursuant to clause (i) above 
and two years in the case of clause (v) above, GE Equity and NBCU’s beneficial ownership position may not exceed 39.9% of the Company’s 
adjusted outstanding shares of common stock, except pursuant to issuances or exercises of any warrants or pursuant to a 100% tender offer for 
the Company.  

Registration Rights Agreement  

On February 25, 2009, the Company entered into an amended and restated registration rights agreement providing GE Equity, NBCU and 
their  affiliates  and  any  transferees  and  assigns,  an  aggregate  of  four  demand  registrations  and  unlimited  piggy-back  registration  rights.  In 
addition, NBCU was subsequently granted one additional demand registration right pursuant to the second amendment of the NBCU Trademark 
License Agreement.  

(18) Restructuring Costs  

As a result of a number of restructuring initiatives taken by the Company in order to simplify and streamline the Company’s organizational 
structure,  reduce  operating  costs  and  pursue  and  evaluate  strategic  alternatives,  the  Company  recorded  restructuring  charges  of  $1,130,000  in 
fiscal 2010 and $2,303,000 in fiscal 2009. Restructuring costs primarily include employee severance costs associated with the streamlining the 
Company's organizational structure, incremental costs associated with the refinancing of our debt facilities, restructuring advisory service fees 
and costs associated with strategic alternative initiatives. All restructuring costs were paid as of January 29, 2011 and no restructuring costs were 
incurred during fiscal 2011.  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

The table below sets forth for the year ended January 29, 2011, the significant components and activity under the restructuring program:  

Severance and retention  
Incremental restructuring charges  

Balance at  
January 30,  
2010  
  $  255,000     $ 
179,000     

Charges  
278,000     $ 
852,000     
  $  434,000     $  1,130,000     $  (1,564,000 )    $ 

(1,031,000 )    

(533,000 )    $ 

Cash  
Payments  

Balance at  
January 29,  
2011  

— 
— 
— 

(19) Chief Executive Officer Transition Costs  

During  fiscal  2009,  the  Company  recorded  a  $1.9 million  charge  relating  primarily  to  settlement  and  legal  costs  associated  with  the 

termination of the Company’s former chief executive officer.  

(20) Related Party Transactions  

The  Company  entered  into  marketing  agreements  with  Creative  Commerce  and  its  subsidiary,  International  Commerce  Agency,  LLC 
(“International  Commerce”),  under  which  Creative  Commerce  and  International  Commerce  agreed  to  provide  vendor  sourcing  and  retailing 
consulting services to the Company. One of the Company’s directors, Edwin Garrubbo, is the majority owner of both Creative Commerce and 
International Commerce. The Company made payments totaling approximately $1,384,000 during fiscal 2011 and $787,000 during fiscal 2010 
relating to these services.  

Relationship with GE Equity, Comcast and NBCU  

In January 2011, General Electric Company (“GE”) consummated a transaction with Comcast Corporation (“Comcast”) pursuant to which 
GE contributed all of its holdings in NBCU to NBCUniversal, LLC, a newly formed entity beneficially owned 51% by Comcast and 49% by GE. 
As  a  result  of  that  transaction,  NBCU  is  now  a  wholly  owned  subsidiary  of  NBCUniversal,  LLC.  As  of  October 29, 2011,  the  direct  equity 
ownership of GE Equity in the Company consists of warrants to purchase up to 6,000,000 shares of common stock and the direct ownership of 
NBCU in the Company consists of 7,141,849 shares of common stock and warrants to purchase 7,372 shares of common stock. The Company 
has  a  significant  cable  distribution  agreement  with  Comcast  and  believes  that  the  terms of  this  agreement  are  comparable  to  those  with other 
cable system operators.  

In  connection  with  the  transfer  of  its  ownership  in  NBCU,  GE  also  agreed  with  Comcast  that,  for  so  long  as  GE  Equity  is  entitled  to 
appoint two members of our board of directors, NBCU will be entitled to retain a board seat provided that NBCU beneficially owns at least 5% 
of our adjusted outstanding common stock. Furthermore, GE agreed to obtain the consent of NBCU prior to consenting to our adoption of any 
shareholders rights plan or certain other actions that would impede or restrict the ability of NBCU to acquire or dispose of shares of our voting 
stock  or  taking  any  action  that  would  result  in  NBCU  being  deemed  to  be  in  violation  of  the  Federal  Communications  Commission  multiple 
ownership regulations.  

(21) Subsequent Event  

On February 9, 2012, the Company entered into a $40 million new credit and security agreement (the “Credit Facility”) with PNC Bank, 
N.A.  (“PNC”),  a  member  of  The  PNC  Financial  Services  Group,  Inc.,  as  lender  and  agent.  The  Credit  Facility  has  a  three-year  maturity  and 
bears interest at LIBOR plus 3% per annum. The initial net proceeds of borrowing of approximately $38.2 million were primarily used to retire 
the  Company's  existing  11%,  $25  million  term  loan  with  Crystal  Financial  LLC  and  to  pay  a  $12.4  million  deferred  payment  obligation  to  a 
television distribution provider. Subject to certain conditions, the Credit Facility also provides for the issuance of letters of credit in an aggregate 
amount  up  to  $6  million  which,  upon  issuance,  would  be  deemed  advances  under  the  Credit  Facility.  Remaining  capacity  under  the  Credit 
Facility, currently $1.8 million, will provide liquidity for working capital and general corporate purposes.  

Maximum borrowings under the Credit Facility are equal to the lesser of $40 million or a calculated borrowing base comprised of eligible 
accounts receivable and eligible inventory. The Credit Facility is secured by substantially all of the Company’s personal property, as well as the 
Company’s real property located in Bowling Green, Kentucky. Under certain circumstances, the borrowing base may be adjusted if there were to 
be a significant deterioration in value of the Company’s accounts receivable and inventory. The term loan is subject to mandatory prepayment in 
certain circumstances. In addition, if the total Credit Facility is terminated  

 
 
 
 
 
 
 
 
 
   
  
  
  
  
  
   
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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - (Continued)  

prior to maturity, the Company would be required to pay an early termination fee of 2% of the total Credit Facility if terminated in year one; .5% 
if terminated in year two; with no fee if terminated in year three. Borrowings under the Credit Facility mature and are payable in February 2015.  

The Credit Facility contains customary covenants and conditions, including, among other things, maintaining a minimum of unrestricted 
cash plus facility availability of $6 million at all times and limiting annual capital expenditures. Certain financial covenants including minimum 
EBITDA levels (as defined in the Credit Facility agreement) and minimum fixed charge coverage ratio become applicable only if unrestricted 
cash  plus  credit  availability  falls  below  $12  million  or  upon  an  event  of  default.  In  addition,  the  Credit  Facility  places  restrictions  on  the 
Company’s ability to incur additional indebtedness or prepay existing indebtedness, to create liens or other encumbrances, to sell or otherwise 
dispose  of  assets,  to  merge  or  consolidate  with  other  entities,  and  to  make  certain  restricted  payments,  including  payments  of  dividends  to 
common shareholders.  

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure  

None  

Item 9A. Controls and Procedures  

Disclosure Controls and Procedures  

As of the end of the period covered by this report, management conducted an evaluation, under the supervision and with the participation 
of our chief executive officer and chief financial officer of the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15
(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on this evaluation, the chief executive officer and chief financial officer 
concluded that our disclosure controls and procedures are effective to ensure that information required to be disclosed by us in reports that we 
file or submit under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in 
Securities  and Exchange  Commission rules  and  forms, and to  ensure that  information  required  to  be  disclosed  by us in the  reports  we  file or 
submit  under  the  Exchange  Act  is  accumulated  and  communicated  to  management,  including  our  principal  executive  and  principal  financial 
officers, as appropriate to allow timely decisions regarding required disclosures.  

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MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING  

The  management  of  ValueVision  Media,  Inc.  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial 
reporting as defined in Rules 13a-15(f) under the Securities Exchange Act 1934. Our company’s internal control system was designed to provide 
reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in 
accordance with generally accepted accounting principles.  

All  internal  control  systems,  no  matter  how  well  designed,  have  inherent  limitations.  Therefore,  even  those  systems  determined  to  be 
effective  can  provide  only  reasonable  assurance  with  respect  to  financial  statement  preparation  and  presentation.  Because  of  its  inherent 
limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness 
to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance 
with the policies or procedures may deteriorate.  

Management assessed the effectiveness of our company’s internal control over financial reporting as of January 28, 2012 . In making this 
assessment,  management  used  the  criteria  set  forth  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  in  Internal 
Control — Integrated Framework.  

Based on management’s evaluation under the framework in Internal Control — Integrated Framework , management concluded that our 

internal control over financial reporting was effective as of January 28, 2012 .  

Our  independent  registered  public  accounting  firm,  Deloitte  &  Touche  LLP,  has  issued  an  attestation  report  on  our  company’s  internal 

control over financial reporting as of January 28, 2012 . The Deloitte & Touche LLP attestation report is set forth below.  

/s/ KEITH R. STEWART  

Keith R. Stewart  
Chief Executive Officer  
(Principal Executive Officer)  

/s/ WILLIAM MCGRATH  

William McGrath  
Executive Vice President, Chief Financial Officer  
(Principal Financial Officer)  

April 5, 2012  

Changes in Internal Controls over Financial Reporting  

Management, with the participation of the chief executive  officer and chief financial officer, performed an evaluation as to whether any 
change  in  the  internal  controls  over  financial  reporting  (as  defined  in  Rules  13a-15  and  15d-15  under  the  Securities  Exchange  Act  of  1934) 
occurred during the quarter ended January 28, 2012. Based on that evaluation, the chief executive officer and chief financial officer concluded 
that no change occurred in the internal controls over financial reporting during the period covered by this report that materially affected, or is 
reasonably likely to materially affect, the internal controls over financial reporting.  

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

To the Shareholders and Board of Directors of  
ValueVision Media, Inc. and Subsidiaries  
Eden Prairie, Minnesota  

We have audited the internal control over financial reporting of ValueVision Media, Inc. and subsidiaries (the "Company") as of January 
28,  2012,  based  criteria  established  in  Internal  Control  - Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway Commission. The Company's management is responsible for maintaining effective internal control over financial reporting and for its 
assessment  of  the  effectiveness  of  internal  control  over  financial  reporting,  included  in  the  accompanying  Management's  Annual  Report  on 
Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company's internal control over financial reporting 
based on our audit.  

We  conducted  our  audit  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States).  Those 
standards  require  that  we  plan  and  perform  the  audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial 
reporting  was  maintained  in  all  material  respects.  Our  audit  included  obtaining  an  understanding  of  internal  control  over  financial  reporting, 
assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed  risk,  and  performing  such  other  procedures  as  we  considered  necessary  in  the  circumstances.  We  believe  that  our  audit  provides  a 
reasonable basis for our opinion.  

A  company's  internal  control  over  financial  reporting  is  a  process  designed  by,  or  under  the  supervision  of,  the  company's  principal 
executive  and  principal  financial  officers,  or  persons  performing  similar  functions,  and  effected  by  the  company's  board  of  directors, 
management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial 
statements  for  external  purposes  in  accordance  with  generally  accepted  accounting  principles.  A  company's  internal  control  over  financial 
reporting includes  those policies and procedures that (1) pertain  to the maintenance of  records  that,  in reasonable detail,  accurately  and fairly 
reflect  the  transactions  and  dispositions  of  the  assets  of  the  company;  (2)  provide  reasonable  assurance  that  transactions  are  recorded  as 
necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting  principles,  and  that  receipts  and 
expenditures  of  the  company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3) 
provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets 
that could have a material effect on the consolidated financial statements.  

Because  of  the  inherent  limitations  of  internal  control  over  financial  reporting,  including  the  possibility  of  collusion  or  improper 
management  override  of  controls,  material  misstatements  due  to  error  or  fraud  may  not  be  prevented  or  detected  on  a  timely  basis.  Also, 
projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the 
controls  may  become  inadequate  because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or  procedures  may 
deteriorate.  

In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of January 28, 2012, 
based  on  the  criteria  established  in  Internal  Control  -  Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway Commission.  

We  have  also  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States),  the 
consolidated financial statements and financial statement schedules as of and for the year ended January 28, 2012 of the Company and our report 
dated April 5, 2012 expressed an unqualified opinion on those consolidated financial statements and financial statement schedules.  

/s/ DELOITTE & TOUCHE LLP  

Minneapolis, MN  
April 5, 2012  

Item 9B. Other Information  

None.  

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PART III  

Item 10. Directors, Executive Officers and Corporate Governance  

Information in response to this item with respect to certain information relating to our executive officers is contained in Item 1 under the 
heading “Executive Officers of the Registrant” and with respect to other information relating to our executive officers and directors and our audit 
and other committees is incorporated herein by reference to the sections titled “Proposal 1 — Election of Directors,” “Corporate Governance”
and “Section 16(a) Beneficial Ownership Reporting Compliance” in our definitive proxy statement to be filed pursuant to Regulation 14A within 
120 days after the end of the fiscal year covered by this Form 10-K.  

Code of Business Conduct and Ethics  

We have adopted a code of business conduct and ethics applicable to all of our directors and employees, including our principal executive 
officer, principal financial officer, principal accounting officer, controller and other employees performing similar functions. A copy of this code 
of  business  conduct  and  ethics  is  available  on  our  website  at  www.shopnbc.com,  under  “Investor  Relations —  Business  Ethics  Policy.”  In 
addition,  we  have  adopted  a  code  of  ethics  policy  for  our  senior  financial  management;  this  policy  is  also  available  on  our  website  at 
www.shopnbc.com, under “Investor Relations — Code of Ethics Policy for Chief Executive and Senior Financial Officers.”  

We intend to satisfy the disclosure requirements under Form 8-K regarding an amendment to, or waiver from, a provision of our code of 

business conduct and ethics by posting such information on our website at the address specified above.  

Item 11. Executive Compensation  

Information in response to this item is incorporated herein by reference to the sections titled “Director Compensation for Fiscal 2011 ,”
“Executive  Compensation”  and  “Corporate  Governance”  in  our  definitive  proxy  statement  to  be  filed  pursuant  to  Regulation 14A  within 
120 days after the end of the fiscal year covered by this Form 10-K.  

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters  

Information in response to this item is incorporated herein by reference to the section titled “Security Ownership of Principal Shareholders 
and  Management”  in  our  definitive  proxy  statement  to  be  filed  pursuant  to  Regulation 14A  within  120 days  after  the  end  of  the  fiscal  year 
covered by this Form 10-K.  

Item 13. Certain Relationships and Related Transactions, and Director Independence  

Information  in  response  to  this  item  is  incorporated  herein  by  reference  to  the  section  titled  “Certain  Transactions”  and  “Corporate 
Governance” in our definitive proxy statement to be filed pursuant to Regulation 14A within 120 days after the end of the fiscal year covered by 
this Form 10-K.  

Item 14. Principal Accountant Fees and Services  

Information in response to this item is incorporated herein by reference to the section titled “Proposal 2 — Ratification of the Independent 
Registered Public Accounting Firm” in our definitive proxy statement to be filed pursuant to Regulation 14A within 120 days after the end of the 
fiscal year covered by this Form 10-K.  

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Item 15. Exhibits and Financial Statement Schedule  

1. Financial Statements  

PART IV  

•   Report of Independent Registered Public Accounting Firm 
•   Consolidated Balance Sheets as of January 28, 2012 and January 29, 2011 
•   Consolidated Statements of Operations for the Years Ended January 28, 2012 , January 29, 2011 and January 30, 2010 
•   Consolidated  Statements  of  Shareholders’  Equity  for  the  Years  Ended  January 28,  2012  ,  January 29,  2011  and  January 30, 

2010  

•   Consolidated Statements of Cash Flows for the Years Ended January 28, 2012 , January 29, 2011 and January 30, 2010 
•   Notes to Consolidated Financial Statements 

2. Financial Statement Schedule  

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VALUEVISION MEDIA, INC. AND SUBSIDIARIES  

SCHEDULE II VALUATION AND QUALIFYING ACCOUNTS  

Column B  

Column C  

Additions  

Balances at  

Charged to  

Beginning of  

Year  

Costs and  

Expenses  

Column D  

Deductions  

Column E  

Balance at  

End of Year  

  $ 
  $ 

  $ 
  $ 

  $ 
  $ 

5,643,000     
4,522,000     

11,876,000     
64,503,000     

(11,881,000 )    (1)     $ 
(64,481,000 )    (2)     $ 

5,638,000  
4,544,000  

4,819,000     
2,742,000     

9,321,000     
49,335,000     

(8,497,000 )    (1)     $ 
(47,555,000 )    (2)     $ 

5,643,000  
4,522,000  

6,063,000     
2,770,000     

6,813,000     
49,276,000     

(8,057,000 )    (1)     $ 
(49,304,000 )    (2)     $ 

4,819,000  
2,742,000  

Column A  
For the year ended January 28, 2012:  

Allowance for doubtful accounts  

Reserve for returns  

For the year ended January 29, 2011:  

Allowance for doubtful accounts  

Reserve for returns  

For the year ended January 30, 2010:  

Allowance for doubtful accounts  

Reserve for returns  

_______________________________________  

(1)   Write off of uncollectible receivables, net of recoveries. 
(2)   Refunds or credits on products returned. 

3. Exhibits  

The exhibits filed with this report are set forth on the exhibit index filed as a part of this report immediately following the signatures to this 

report.  

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Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be 

signed on its behalf by the undersigned, thereunto duly authorized, on April 5, 2012 .  

SIGNATURES  

VALUEVISION MEDIA, INC.  
(Registrant)  

By:   

/s/  KEITH R. STEWART  

Keith R. Stewart  
Chief Executive Officer  

Each  of  the  undersigned  hereby  appoints  Keith  R.  Stewart  and  William  McGrath,  and  each  of  them  (with  full  power  to  act  alone),  as 
attorneys and agents for the undersigned, with full power of substitution, for and in the name, place and stead of the undersigned, to sign and file 
with the Securities and Exchange Commission under the Securities Act of 1934, any and all amendments and exhibits to this annual report on 
Form 10-K and any and all applications, instruments, and other documents to be filed with the Securities and Exchange Commission pertaining 
to  this  annual  report  on  Form 10-K  or  any  amendments  thereto,  with  full  power  and  authority  to  do  and  perform  any  and  all  acts  and  things 
whatsoever requisite and necessary or desirable. Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed 
below by the following persons on behalf of the registrant and in the capacities indicated on April 5, 2012 .  

66  

 
 
 
 
  
  
  
   
Table of Contents  

Name  

Title  

/s/  KEITH R. STEWART  
Keith R. Stewart  

/s/  WILLIAM MCGRATH  
William McGrath  

/s/  RANDY S. RONNING  
Randy S. Ronning  

/s/  JOSEPH F. BERARDINO  

Joseph F. Berardino  

/s/  JOHN D. BUCK  

John D. Buck  

Catherine Dunleavy  

/s/  WILLIAM EVANS  
William Evans  

/s/  EDWIN GARRUBBO  
Edwin Garrubbo  

/s/  PATRICK KOCSI  
Patrick Kocsi  

/s/  SEAN ORR  
Sean Orr  

Chief Executive Officer and Director  
(Principal Executive Officer)  

Executive Vice President, Chief Financial Officer  
(Principal Financial Officer)  

Chairman of the Board  

Director  

Director  

Director  

Director  

Director  

Director  

Director  

67  

 
 
   
    
    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
  
  
   
   
   
  
  
  
   
   
   
  
  
  
   
   
   
  
  
  
   
   
   
   
  
  
  
   
   
   
  
  
  
   
   
   
  
  
  
   
   
   
  
  
  
   
   
   
Table of Contents  

Exhibit No.  
3.1  
3.2  
10.1  
10.2  
10.3  

10.4  

10.5  
10.6  
10.7  

10.8  

10.9  

10.10  

10.11  
10.12  
10.13  

10.14  

10.15  
10.16  

10.17  
10.18  
10.19  

10.20  

10.21  

10.22  

10.23  

10.24  
21  

EXHIBIT INDEX  

Description  

Articles of Incorporation, as amended  
Amended and Restated By-Laws, as amended through September 21, 2010  
2001 Omnibus Stock Plan of the Registrant  
Amendment No. 1 to the 2001 Omnibus Stock Plan of the Registrant  
Form of Incentive Stock Option Agreement under the 2001 Omnibus Stock Plan of 
the Registrant  
Form of Nonstatutory Stock Option Agreement under the 2001 Omnibus Stock Plan 
of the Registrant  
Amended and Restated 2004 Omnibus Stock Plan  
Form of Stock Option Agreement (Employees) under 2004 Omnibus Stock Plan  
Form of Stock Option Agreement (Executive Officers) under 2004 Omnibus Stock 
Plan  
Form of Stock Option Agreement (Executive Officers) under 2004 Omnibus Stock 
Plan  
Form of Stock Option Agreement (Directors - Annual Grant) under 2004 Omnibus 
Stock Plan  
Form of Stock Option Agreement (Directors - Other Grants) under 2004 Omnibus 
Stock Plan  
Form of Restricted Stock Agreement (Directors) under 2004 Omnibus Stock Plan  
2011 Omnibus Incentive Plan of the Registrant  
Form of Incentive Stock Option Award Agreement under the 2011 Omnibus Incentive 
Plan  
Form of Non-Statutory Stock Option Award Agreement under the 2011 Omnibus 
Incentive Plan  
Form of Option Agreement between the Registrant and John D. Buck  
Amended and Restated Employment Agreement between the Registrant and Keith R. 
Stewart dated February 19, 2010  
Description of Annual Cash Incentive Plan  
Description of Director Compensation Program  
Amended and Restated Shareholder Agreement dated February 25, 2009 between the 
Registrant, GE Capital Equity Investments, Inc. and NBC Universal, Inc.   
Common Stock Purchase Warrants issued on February 25, 2009 between the 
Registrant, GE Capital Equity Investments, Inc. and NBC Universal, Inc.   
Amended and Restated Registration Rights Agreement dated February 25, 2009 
between the Registrant, GE Capital Equity Investments, Inc. and NBC Universal, Inc.  
Trademark License Agreement, between NBC Universal, Inc. and the Registrant, as 
amended through November 17, 2010  
Revolving Credit and Security Agreement dated February 9, 2012 among the 
Registrant, as the lead borrower, certain of its subsidiaries party thereto as borrowers, 
PNC Bank National Association, as lender and agent  
Form of Indemnification Agreement with Directors and Officers of the Registrant  
Significant Subsidiaries of the Registrant  

68  

Method of Filing  
Incorporated by reference(A)  
Incorporated by reference(B)  
Incorporated by reference(C)†  
Incorporated by reference(D)†  
Incorporated by reference(E)†  

Incorporated by reference(F)†  

Incorporated by reference(G)†  
Incorporated by reference(H)†  
Incorporated by reference(I)†  

Incorporated by reference(J)†  

Incorporated by reference(K)†  

Incorporated by reference(L)†  

Incorporated by reference(M)†  
Incorporated by reference (N) †  
Filed herewith†  

Filed herewith†  

Incorporated by reference(O)†  
Incorporated by reference(P)†  

Filed herewith†  
Incorporated by reference(Q)†  
Incorporated by reference(R)  

Incorporated by reference(S)  

Incorporated by reference(T)  

Incorporated by reference (U)  

Incorporated by reference(V)  

Incorporated by reference(W)†  
Filed herewith  

 
 
   
   
    
Table of Contents  

Description  

Method of Filing  

Exhibit No.  
23  
24  
31.1  
31.2  
32  

Filed herewith  
Consent of Independent Registered Public Accounting Firm  
Included with signature pages  
Powers of Attorney  
Filed herewith  
Certification  
Certification  
Filed herewith  
Section 1350 Certification of Chief Executive Officer and Chief Financial Officer   Filed herewith  
Filed herewith  
Filed herewith  
Filed herewith  
Filed herewith  
Filed herewith  
Filed herewith  

101.INS   XBRL Instance Document  
101.SCH   XBRL Taxonomy Extension Schema  
101.CAL   XBRL Taxonomy Extension Calculation Linkbase  
101.DEF   XBRL Taxonomy Extension Definition Linkbase  
101.LAB   XBRL Taxonomy Extension Label Linkbase  
101.PRE   XBRL Taxonomy Extension Presentation Linkbase  

_______________________________________  

69  

 
 
 
 
   
   
   
Table of Contents  

†  

A  

B  

C  

D  

E  

F  

G  

H  

I  

J  

K  

L  

M  

N  

O  

P  

Q  

R  

S  

T  

U  

V  

W  

Management compensatory plan/arrangement.  
Incorporated herein by reference to Exhibit 3.1 to the Registrant's Quarterly Report on Form 10-Q dated April 30, 
2011 filed on June 7, 2011, File No. 0-20243.  
Incorporated herein by reference to Exhibit 3.1 to the Registrant's Current Report on Form 8-K dated 
September 27, 2010, filed on September 27, 2010, File No. 0-20243.  
Incorporated herein by reference to Exhibit 99(a) to the Registrant's Registration Statement on Form S-8 filed on 
January 25, 2002, File No. 333-81438.  
Incorporated herein by reference to Appendix B to the Registrant's Proxy Statement in connection with its annual 
meeting of shareholders held on June 20, 2002, filed on May 23, 2002, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.7 to the Registrant's Annual Report on Form 10-K for the fiscal 
year ended January 31, 2003, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.8 to the Registrant's Annual Report on Form 10-K for the fiscal 
year ended January 31, 2003, File No. 0-20243.  
Incorporated herein by reference to Annex A to the Registrant's Proxy Statement in connection with its annual 
meeting of shareholders held on June 21, 2006, filed on May 23, 2006, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K dated January 14, 
2005, filed on January 14, 2005, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.2 to the Registrant's Current Report on Form 8-K dated January 14, 
2005, filed on January 14, 2005, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.3 to the Registrant's Current Report on Form 8-K dated January 14, 
2005, filed on January 14, 2005, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.4 to the Registrant's Current Report on Form 8-K dated January 14, 
2005, filed on January 14, 2005, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.5 to the Registrant's Current Report on Form 8-K dated January 14, 
2005, filed on January 14, 2005, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10 to the Registrant's Current Report on Form 8-K dated June 21, 
2006, filed on June 26, 2006, File No. 0-20243.  
Incorporated herein by reference to Appendix A to the Registrant's Proxy Statement in connection with its annual 
meeting of shareholders held on June 15, 2011, filed on May 5, 2011, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.2 to the Registrant's Current Report on Form 8-K dated August 25, 
2008, filed on August 28, 2008, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.2 to the Registrant's Current Report on Form 8-K dated 
February 19, 2010, filed on February 23, 2010, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.16 to the Registrant's Annual Report on Form 10-K for the fiscal 
year ended January 30, 2010, filed on April 15, 2010, File No. 0-20243.  
Incorporated herein by reference to Exhibit 4.1 to the Registrant's Current Report on Form 8-K dated February 25, 
2009, filed on February 26, 2009, File No. 0-20243.  
Incorporated herein by reference to Exhibit 4.2 to the Registrant's Current Report on Form 8-K dated February 25, 
2009, filed on February 26, 2009, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.23 to the Registrant's Current Report on Form 8-K dated February 
25, 2009, filed on February 26, 2009, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.25 to the Registrant's Annual Report on Form 10-K for the fiscal 
year ended January 29, 2011, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K dated February 
10, 2012, filed on February 10, 2012, File No. 0-20243.  
Incorporated herein by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K dated September 
27, 2010, filed on September 27, 2010, File No. 0-20243.  

70  

 
 
 
 
 
 
VALUEVISION MEDIA, INC.  

Incentive Stock Option Award Agreement  
Under the 2011 Omnibus Incentive Plan  

Exhibit 10.13 

ValueVision  Media,  Inc.  (the  “Company”),  pursuant  to  its  2011  Omnibus  Incentive  Plan  (the  “Plan”),  hereby  grants  to  you,  the 
Optionee named below, an Option to purchase the number of shares of the Company's common stock shown in the table below at the specified 
exercise price per share. The terms and conditions of this Option Award are set forth in this Agreement, consisting of this cover page and the 
Option Terms and Conditions on the following pages, and in the Plan document which is attached. To the extent any capitalized term used in this 
Agreement is not defined, it shall have the meaning assigned to it in the Plan as it currently exists or as it is amended in the future.  

Name of Optionee:**[_______________________]  
No. of Shares Covered:**[_______]  
Exercise Price Per Share:$**[______]  

Vesting and Exercise Schedule:  

Grant Date:__________, 20__  
Expiration Date:__________, 20__  

Number of Shares as to Which  
Option Becomes Vested and Exercisable  

Dates  

B y signing below or otherwise evidencing your acceptance of this Agreement in a manner approved by the Company, you agree to all 
of the terms and conditions contained in this Agreement and in the Plan document. You acknowledge that you have reviewed these documents 
and that they set forth the entire agreement between you and the Company regarding your rights and obligations in connection with this Option 
Award.  

OPTIONEE:    VALUEVISION MEDIA, INC.  

By:________________________________  
Title:_______________________________  

ValueVision Media, Inc.  
2011 Omnibus Incentive Plan  
Incentive Stock Option Award Agreement  

Option Terms and Conditions  

1.  

2.  

Non-Qualified Stock Option . This Option is intended to be an “incentive stock option” within the meaning of Section 422 of the Code 
and  will  be  interpreted  accordingly.  If,  to  any  extent,  this  Option  fails  to  qualify  as  an  “incentive  stock  option”  for  any  reason,  this 
Option will, to that extent, be treated as a Non-Statutory or Non-Qualified Stock Option.  

Vesting and Exercise Schedule . This Option will vest and become exercisable as to the portion of Shares and on the dates specified in 
the  Vesting  and Exercise Schedule on the cover  page  to this Agreement, so  long  as  your Service to the Company does not  end.  The 
Vesting and Exercise Schedule is cumulative, meaning that to the extent the Option has not already been exercised and has not expired, 
terminated or been cancelled, you or the person otherwise entitled to exercise the Option as provided in this Agreement may at any time 
purchase all or any portion of the Shares that may then be purchased under that Schedule.  

Vesting and exercisability of this Option may be accelerated during the term of the Option under the circumstances described 

in Sections 12(b), (c) and (d) of the Plan, and at the discretion of the Committee in accordance with Section 3  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(b)(2) of the Plan.  

3.  

Expiration . This Option will expire and will no longer be exercisable at 5:00 p.m. Central Time on the earliest of: 

(a)  

the Expiration Date specified on the cover page of this Agreement; 

(b)  

upon your termination of Service for Cause; 

(c)  

upon the expiration of any applicable period specified in Sections 6(e), which provides in part that upon termination of Service 
for  any  reason  other  than  Cause,  death  or  Disability,  the  currently  vested  and  exercisable  portion  of  this  Options  may  be 
exercised for a period of three months after the date  of such termination, and 12(b)(4) of the Plan during which  this Option 
may be exercised after your termination of Service; or  

(d)  

the date (if any) fixed for termination or cancellation of this Option pursuant to Sections 12(b)(2), (b)(3), (c) or (d) of the Plan. 

4.  

5.  

Service Requirement . Except as otherwise provided in Sections 6(e) and 12(b)(4) of the Plan, this Option may be exercised only while 
you continue to provide Service to the Company or any Affiliate, and only if you have continuously provided such Service since the 
date this Option was granted.  

Exercise of Option . Subject to Section 4, the vested and exercisable portion of this Option may be exercised by delivering written or 
electronic  notice  of  exercise  to  the  Company  at  the  principal  executive  office  of  the  Company,  to  the  attention  of  the  Company's 
Corporate  Secretary  or  the party designated by such  officer (which written  or  electronic notice will state  the  number of Shares  to be 
purchased, the manner in which the exercise price will be paid and the manner in which the Shares to be acquired are to be delivered, 
and must  be  signed or  otherwise  authenticated  by  the person  exercising  this  Option),  or  by  such  other means  as the  Committee  may 
approve. If the person exercising this Option is not the Optionee, he/she also must submit appropriate proof of his/her right to exercise 
this Option.  

6.  

Payment of Exercise Price . When you submit your notice of exercise, you must include payment of the exercise price of the Shares 
being purchased through one or a combination of the following methods:  

(a)    cash (including check, bank draft or money order payable to the Company);  

(b)    to the extent permitted by law, a broker-assisted cashless exercise in which you irrevocably instruct a broker to 
deliver  proceeds  of  a  sale  of  all  or  a  portion  of  the  Shares  for  which  the  Option  is  being  exercised  (or  proceeds  of  a  loan 
secured by such Shares) to the Company in payment of the purchase price of such Shares; or  

(c)    by delivery to the Company or its designated agent of unencumbered Shares having an aggregate  Fair Market 

Value on the date of exercise equal to the purchase price of the Shares for which the Option is being exercised.  

However,  if  the  Committee  determines,  in  any  given  circumstance,  that  payment  of  the  exercise  price  with  Shares  is 

undesirable for any reason, you will not be permitted to pay any portion of the exercise price in that manner.  

7.  

8.  

Tax Consequences . You hereby acknowledge that if any Shares received pursuant to the exercise of any portion of this Option are sold 
within  two  years  from  the  Grant  Date  or  within  one  year  from  the  effective  date  of  exercise  of  this  Option,  or  if  certain  other 
requirements of the Internal Revenue Code are not satisfied, such Shares will be deemed under the Code not to have been acquired by 
you pursuant to an “incentive stock option” as defined in the Code. You agree to promptly notify the Company if you sell any Shares 
received upon the exercise of this Option within the time periods specified in the previous sentence. The Company shall not be liable to 
you if this Option for any reason is deemed not to be an “incentive stock option” within the meaning of the Code.  

Delivery  of  Shares  .  As  soon  as  practicable  after  the  Company  receives  the  notice  and  exercise  price  provided  for  above,  and 
determines that all conditions to exercise, including Section 7 of this Agreement, have been satisfied, it will arrange for the delivery of 
the Shares being purchased in accordance with the delivery instructions indicated in such notice. The Company will pay any original 
issue or transfer taxes with respect to the issue and transfer of the Shares to you, and all fees and expenses incurred by it in connection 
therewith. All Shares so issued will be fully paid and nonassessable.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9.  

10.  

11.  

12.  

13.  

14.  

15.  

Notwithstanding anything to the contrary in this Agreement, the Company will not be required to issue or deliver any Shares prior to the 
completion of such registration or other qualification of such Shares under any state or federal law, rule or regulation as the Company 
may determine to be necessary or desirable.  

Transfer  of  Option  .  During  your  lifetime,  only  you  (or  your  guardian  or  legal  representative  in  the  event  of  legal  incapacity)  may 
exercise this Option except in the case of a transfer described below. You may not assign or transfer this Option other than a transfer 
upon your death in accordance with your will, by the laws of descent and distribution or pursuant to a beneficiary designation submitted 
in accordance with Section 6(d) of the Plan. Following any such transfer, this Option shall continue to be subject to the same terms and 
conditions that were applicable to this Option immediately prior to its transfer and may be exercised by such permitted transferee as and 
to  the  extent  that  this  Option  has  become  exercisable  and  has  not  terminated  in  accordance  with  the  provisions  of  the  Plan  and  this 
Agreement.  

No  Shareholder  Rights  Before  Exercise  .  Neither  you  nor  any  permitted  transferee  of  this  Option  will  have  any  of  the  rights  of  a 
shareholder of the Company with respect to any Shares subject to this Option until an appropriate book entry in the Company's stock 
register has been made  or a certificate evidencing such Shares has been issued. No adjustments shall be made for dividends or other 
rights  if the  applicable  record  date  occurs before  an appropriate  book entry  has been  made  or  your  stock certificate  has  been  issued, 
except as otherwise described in the Plan.  

Discontinuance of Service . This Agreement does not give you a right to continued Service with the Company or any Affiliate, and the 
Company or any such Affiliate may terminate your Service at any time and otherwise deal with you without regard to the effect it may 
have upon you under this Agreement.  

Governing Plan Document . This Agreement and Option are subject to all the provisions of the Plan, and to all interpretations, rules 
and  regulations  which  may,  from  time  to  time,  be  adopted  and  promulgated  by  the  Committee  pursuant  to  the  Plan.  If  there  is  any 
conflict between the provisions of this Agreement and the Plan, the provisions of the Plan will govern.  

Choice  of  Law  .  This  Agreement  will  be  interpreted  and  enforced  under  the  laws  of  the  state  of  Minnesota  (without  regard  to  its 
conflicts or choice of law principles).  

Binding  Effect  .  This  Agreement  will  be  binding  in  all  respects  on  your  heirs,  representatives,  successors  and  assigns,  and  on  the 
successors and assigns of the Company.  

Notices . Every notice or other communication relating to this Agreement shall be in writing and shall be mailed to or delivered to the 
party for whom it is intended at such address as may from time to time be designated by it in a notice mailed or delivered to the other 
party as herein provided. Unless and until some other address is so designated, all notices or communications by you to the Company 
shall be mailed or delivered to the Company at its office at 6740 Shady Oak Road, Eden Prairie, MN 55344, fax 952-943-6111, and all 
notices or communications by the Company to you may be given to you personally or may be mailed to you at the address indicated in 
the Company's records as your most recent mailing address.  

By signing the cover page of this Agreement or otherwise accepting this Award in a manner approved by the Company, you agree to all the 
terms and conditions contained in this Agreement and in the Plan document.  

 
 
 
 
 
 
 
 
 
 
 
 
VALUEVISION MEDIA, INC.  

Non-Statutory Stock Option Award Agreement  
Under the 2011 Omnibus Incentive Plan  

Exhibit 10.14 

ValueVision  Media,  Inc.  (the  “Company”),  pursuant  to  its  2011  Omnibus  Incentive  Plan  (the  “Plan”),  hereby  grants  to  you,  the 
Optionee named below, an Option to purchase the number of shares of the Company's common stock shown in the table below at the specified 
exercise price per share. The terms and conditions of this Option Award are set forth in this Agreement, consisting of this cover page and the 
Option Terms and Conditions on the following pages, and in the Plan document which is attached. To the extent any capitalized term used in this 
Agreement is not defined, it shall have the meaning assigned to it in the Plan as it currently exists or as it is amended in the future.  

Name of Optionee:**[_______________________]  
No. of Shares Covered:**[_______]  
Exercise Price Per Share:$**[______]  

Vesting and Exercise Schedule:  

Grant Date:__________, 20__  
Expiration Date:__________, 20__  

Number of Shares as to Which  
Option Becomes Vested and Exercisable  

Dates  

By signing below or otherwise evidencing your acceptance of this Agreement in a manner approved by the Company, you agree to all 
of the terms and conditions contained in this Agreement and in the Plan document. You acknowledge that you have reviewed these documents 
and that they set forth the entire agreement between you and the Company regarding your rights and obligations in connection with this Option 
Award.  

OPTIONEE:    VALUEVISION MEDIA, INC.  

By:________________________________  
Title:_______________________________  

ValueVision Media, Inc.  
2011 Omnibus Incentive Plan  
Non-Statutory Stock Option Award Agreement  

Option Terms and Conditions  

1.  

2.  

Non-Qualified Stock Option . This Option is not intended to be an “incentive stock option” within the meaning of Section 422 of the 
Code and will be interpreted accordingly.  

Vesting and Exercise Schedule . This Option will vest and become exercisable as to the portion of Shares and on the dates specified in 
the  Vesting  and Exercise Schedule on the cover  page  to this Agreement, so  long  as  your Service to the Company does not  end.  The 
Vesting and Exercise Schedule is cumulative, meaning that to the extent the Option has not already been exercised and has not expired, 
terminated or been cancelled, you or the person otherwise entitled to exercise the Option as provided in this Agreement may at any time 
purchase all or any portion of the Shares that may then be purchased under that Schedule.  

Vesting and exercisability of this Option may be accelerated during the term of the Option under the circumstances described 

in Sections 12(b), (c) and (d) of the Plan, and at the discretion of the Committee in accordance with Section 3(b)(2) of the Plan.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  

Expiration . This Option will expire and will no longer be exercisable at 5:00 p.m. Central Time on the earliest of: 

(a)  

the Expiration Date specified on the cover page of this Agreement; 

(b)  

upon your termination of Service for Cause; 

(c)  

upon the expiration of any applicable period specified in Sections 6(e), which provides in part that upon termination of Service 
for  any  reason  other  than  Cause,  death  or  Disability,  the  currently  vested  and  exercisable  portion  of  this  Options  may  be 
exercised for a period of three months after the date  of such termination, and 12(b)(4) of the Plan during which  this Option 
may be exercised after your termination of Service; or  

(d)  

the date (if any) fixed for termination or cancellation of this Option pursuant to Sections 12(b)(2), (b)(3), (c) or (d) of the Plan. 

4.  

5.  

Service Requirement . Except as otherwise provided in Sections 6(e) and 12(b)(4) of the Plan, this Option may be exercised only while 
you continue to provide Service to the Company or any Affiliate, and only if you have continuously provided such Service since the 
date this Option was granted.  

Exercise of Option . Subject to Section 4, the vested and exercisable portion of this Option may be exercised by delivering written or 
electronic  notice  of  exercise  to  the  Company  at  the  principal  executive  office  of  the  Company,  to  the  attention  of  the  Company's 
Corporate  Secretary  or  the party designated by such  officer (which written  or  electronic notice will state  the  number of Shares  to be 
purchased, the manner in which the exercise price will be paid and the manner in which the Shares to be acquired are to be delivered, 
and must  be  signed or  otherwise  authenticated  by  the person  exercising  this  Option),  or  by  such  other means  as the  Committee  may 
approve. If the person exercising this Option is not the Optionee, he/she also must submit appropriate proof of his/her right to exercise 
this Option.  

6.  

Payment of Exercise Price . When you submit your notice of exercise, you must include payment of the exercise price of the Shares 
being purchased through one or a combination of the following methods:  

(a)    cash (including check, bank draft or money order payable to the Company);  

(b)    to the extent permitted by law, a broker-assisted cashless exercise in which you irrevocably instruct a broker to 
deliver  proceeds  of  a  sale  of  all  or  a  portion  of  the  Shares  for  which  the  Option  is  being  exercised  (or  proceeds  of  a  loan 
secured by such Shares) to the Company in payment of the purchase price of such Shares; or  

(c)    by delivery to the Company or its designated agent of unencumbered Shares having an aggregate  Fair Market 

Value on the date of exercise equal to the purchase price of the Shares for which the Option is being exercised.  

However,  if  the  Committee  determines,  in  any  given  circumstance,  that  payment  of  the  exercise  price  with  Shares  is 

undesirable for any reason, you will not be permitted to pay any portion of the exercise price in that manner.  

7.  

8.  

Withholding Taxes . You may not exercise this Option in whole or in part unless you make arrangements acceptable to the Company 
for  payment  of  any  federal,  state,  local  or  foreign  withholding  taxes  that  may  be  due  as  a  result  of  the  exercise  of  this  Option.  You 
hereby authorize the Company (or any Affiliate) to withhold from payroll or other amounts payable to you any sums required to satisfy 
such withholding tax obligations, and otherwise agree to satisfy such obligations in accordance with the provisions of Section 14 of the 
Plan.  If  you  wish  to  satisfy  some  or  all  of  such  withholding  tax  obligations  by  delivering  Shares  you  already  own  or  by  having  the 
Company  retain  a  portion  of  the  Shares  being  acquired  upon  exercise  of  the  Option,  you  must  make  such  a  request  which  shall  be 
subject  to  approval  by  the  Company.  Delivery  of  Shares  upon  exercise  of  this  Option  is  subject  to  the  satisfaction  of  applicable 
withholding tax obligations.  

Delivery  of  Shares  .  As  soon  as  practicable  after  the  Company  receives  the  notice  and  exercise  price  provided  for  above,  and 
determines that all conditions to exercise, including Section 7 of this Agreement, have been satisfied, it will arrange for the delivery of 
the Shares being purchased in accordance with the delivery instructions indicated in such notice. The Company will pay any original 
issue or transfer taxes with respect to the issue and transfer of the Shares to you, and all fees and expenses incurred by it in connection 
therewith. All Shares so issued will be fully paid and nonassessable. Notwithstanding anything to the contrary in this Agreement, the 
Company will not be required to issue or deliver any  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9.  

10.  

11.  

12.  

13.  

14.  

15.  

Shares prior to the completion of such registration or other qualification of such Shares under any state or federal law, rule or regulation 
as the Company may determine to be necessary or desirable.  

Transfer  of  Option  .  During  your  lifetime,  only  you  (or  your  guardian  or  legal  representative  in  the  event  of  legal  incapacity)  may 
exercise this Option except in the case of a transfer described below. You may not assign or transfer this Option other than (i) a transfer 
upon your death in accordance with your will, by the laws of descent and distribution or pursuant to a beneficiary designation submitted 
in accordance with Section 6(d) of the Plan, or (ii) pursuant to a qualified domestic relations order. Following any such transfer, this 
Option shall continue to be subject to the same terms and conditions that were applicable to this Option immediately prior to its transfer 
and may be exercised by such permitted transferee as and to the extent that this Option has become exercisable and has not terminated 
in accordance with the provisions of the Plan and this Agreement.  

No  Shareholder  Rights  Before  Exercise  .  Neither  you  nor  any  permitted  transferee  of  this  Option  will  have  any  of  the  rights  of  a 
shareholder of the Company with respect to any Shares subject to this Option until an appropriate book entry in the Company's stock 
register has been made  or a certificate evidencing such Shares has been issued. No adjustments shall be made for dividends or other 
rights  if the  applicable  record  date  occurs before  an appropriate  book entry  has been  made  or  your  stock certificate  has  been  issued, 
except as otherwise described in the Plan.  

Discontinuance of Service . This Agreement does not give you a right to continued Service with the Company or any Affiliate, and the 
Company or any such Affiliate may terminate your Service at any time and otherwise deal with you without regard to the effect it may 
have upon you under this Agreement.  

Governing Plan Document . This Agreement and Option are subject to all the provisions of the Plan, and to all interpretations, rules 
and  regulations  which  may,  from  time  to  time,  be  adopted  and  promulgated  by  the  Committee  pursuant  to  the  Plan.  If  there  is  any 
conflict between the provisions of this Agreement and the Plan, the provisions of the Plan will govern.  

Choice  of  Law  .  This  Agreement  will  be  interpreted  and  enforced  under  the  laws  of  the  state  of  Minnesota  (without  regard  to  its 
conflicts or choice of law principles).  

Binding  Effect  .  This  Agreement  will  be  binding  in  all  respects  on  your  heirs,  representatives,  successors  and  assigns,  and  on  the 
successors and assigns of the Company.  

Notices . Every notice or other communication relating to this Agreement shall be in writing and shall be mailed to or delivered to the 
party for whom it is intended at such address as may from time to time be designated by it in a notice mailed or delivered to the other 
party as herein provided. Unless and until some other address is so designated, all notices or communications by you to the Company 
shall be mailed or delivered to the Company at its office at 6740 Shady Oak Road, Eden Prairie, MN 55344, fax 952-943-6111, and all 
notices or communications by the Company to you may be given to you personally or may be mailed to you at the address indicated in 
the Company's records as your most recent mailing address.  

By signing the cover page of this Agreement or otherwise accepting this Award in a manner approved by the Company, you agree to all the 
terms and conditions contained in this Agreement and in the Plan document.  

 
 
 
 
 
 
 
 
 
 
 
 
Annual Cash Incentive Plan of ValueVision Media, Inc.  

Exhibit 10.17 

Similar to prior years, our compensation committee has approved an annual cash incentive plan for fiscal year 2012 that covers executive 
officers and certain other key employees. The plan is designed to encourage and reward our executive officers for making decisions that improve 
performance as measured by EBITDA, as adjusted, operating cash flow and operating expense, as adjusted, as a percentage of net sales. The plan 
is designed to produce sustained shareholder value by establishing a direct link between these measures and incentive compensation. This annual 
incentive to the executive officers is administered by our compensation committee.  

Targets  are  established  annually  for  the  company  as  a  whole  and  are  based  on  our  prior  performance.  The  plan  design  motivates 
continuous improvement in order to achieve payouts at or above target over time. The company's performance determines the amount, if any, of 
awards earned under the annual incentive compensation plan. The awards are based on performance relative to the established target.  

For  fiscal  2012,  a  payout  at  100%  of  target  annual  incentive  compensation  is  achieved  when  company  performance  achieves  the 

performance measures in the plan. Actual incentive payments each year can range from 0% to 200% of the targeted incentive opportunity.  

This annual performance-based incentive opportunity is established each year as a percentage of an executive's annual base salary and is 
targeted at approximately the 50th percentile of our previously determined competitive market with the opportunity to earn more for above-target 
performance or less for below-target performance. For fiscal 2012, each executive officer may be eligible for a target cash incentive opportunity 
equal to 30% to 75% of their respective base salary.  

The decision to make cash incentive payments is made annually by our compensation committee. Payment amounts are determined by the 
compensation  committee  and  are  usually  made  in  cash  in  the  first  quarter  of  the  following  fiscal  year.  The  compensation  committee  retains 
authority to adjust performance goals to exclude the impact of charges, gains or other factors that the compensation committee believes are not 
representative of the underlying financial or operational performance of our company.  

 
 
 
 
 
 
 
 
 
 
All of the Company's subsidiaries listed below are wholly owned.  

SUBSIDIARIES OF THE REGISTRANT  

Exhibit 21 

Name  

ValueVision Interactive, Inc.  
VVI Fulfillment Center, Inc.  
ValueVision Media Acquisitions, Inc.  
ValueVision Retail, Inc.  
Iosota, Inc.  
FanBuzz, Inc.  
FanBuzz Retail, Inc.  
Norwell Television, LLC  

State of Incorporation or Organization  

   Minnesota  
   Minnesota  
   Delaware  
   Delaware  
   Delaware  
   Delaware  
   Delaware  
   Delaware  

 
 
 
 
 
 
 
   
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

We consent to the incorporation by reference in Registration Statement Nos. 333-167396, 333-168312, and 333-173156 on Form S-3 and 333-
81438,  333-125183,  333-139597,  333-175319,  and  333-175320  on  Form  S-8  of  our  reports  dated  April 5,  2012  relating  to  the  consolidated 
financial statements and financial statement schedule of ValueVision Media, Inc. and subsidiaries, and the effectiveness of ValueVision Media, 
Inc. and subsidiaries' internal control over financial reporting, appearing in this Annual Report on Form 10-K of ValueVision Media Inc. and 
subsidiaries for the year ended January 28, 2012.  

Exhibit 23 

DELOITTE & TOUCHE LLP  
Minneapolis, Minnesota  
April 5, 2012  

 
 
 
 
 
 
 
 
 
I, Keith R. Stewart, certify that:  

CERTIFICATION  

1.   I have reviewed this report on Form 10-K of ValueVision Media, Inc.; 

Exhibit 31.1 

2.   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to 
make the statements made, in light of the circumstances  under which  such statements were made, not misleading with respect to the 
period covered by this report;  

3.   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material 
respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;  

4.   The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined  in  Exchange  Act  Rules 13a-15(e)  and  15d-15(e))  and  internal  control  over  financial  reporting  (as  defined  in  Exchange  Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

(a)   Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our 
supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated  subsidiaries,  is  made 
known to us by others within those entities, particularly during the period in which this report is being prepared;  

(b)   Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed 
under  our  supervision, to  provide  reasonable  assurance regarding  the reliability of  financial  reporting  and  the  preparation of 
financial statements for external purposes in accordance with generally accepted accounting principles;  

(c)   Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions 
about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on 
such evaluation; and  

(d)   Disclosed  in  this  report  any  change  in  the  registrant's  internal  control  over  financial  reporting  that  occurred  during  the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and  

5.   The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting,  to  the  registrant's  auditors  and  the  audit  committee  of  registrant's  board  of  directors  (or  persons  performing  the  equivalent 
functions):  

(a)   All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting 
which  are  reasonably  likely  to  adversely  affect  the  registrant's  ability  to  record,  process,  summarize  and  report  financial 
information; and  

(b)   Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the 

registrant's internal controls over financial reporting.  

Date: April 5, 2012  

/s/ Keith R. Stewart     
Keith R. Stewart   
Chief Executive Officer  
(Principal Executive Officer)   

 
 
 
 
 
   
I, William McGrath, certify that:  

CERTIFICATION  

1.  

 I have reviewed this report on Form 10-K of ValueVision Media, Inc.; 

Exhibit 31.2 

2.   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to 
make the statements made, in light of the circumstances  under which  such statements were made, not misleading with respect to the 
period covered by this report;  

3.   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material 
respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;  

4.   The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as 
defined  in  Exchange  Act  Rules 13a-15(e)  and  15d-15(e))  and  internal  control  over  financial  reporting  (as  defined  in  Exchange  Act 
Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

(a)   Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our 
supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its  consolidated  subsidiaries,  is  made 
known to us by others within those entities, particularly during the period in which this report is being prepared;  

(b)   Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed 
under  our  supervision, to  provide  reasonable  assurance regarding  the reliability of  financial  reporting  and  the  preparation of 
financial statements for external purposes in accordance with generally accepted accounting principles;  

(c)   Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions 
about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on 
such evaluation; and  

(d)   Disclosed  in  this  report  any  change  in  the  registrant's  internal  control  over  financial  reporting  that  occurred  during  the 
registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and  

5.   The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting,  to  the  registrant's  auditors  and  the  audit  committee  of  registrant's  board  of  directors  (or  persons  performing  the  equivalent 
functions):  

(a)   All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting 
which  are  reasonably  likely  to  adversely  affect  the  registrant's  ability  to  record,  process,  summarize  and  report  financial 
information; and  

(b)   Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the 

registrant's internal controls over financial reporting.  

Date: April 5, 2012  

/s/ William McGrath     
William McGrath   
Executive Vice President and Chief Financial Officer  
(Principal Financial Officer)   

 
 
 
 
 
 
CERTIFICATION OF THE PRINCIPAL EXECUTIVE AND FINANCIAL OFFICER  
PURSUANT TO 18 U.S.C. SECTION 1350  
PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002  

Exhibit 32 

In connection with the Annual Report on Form 10-K of ValueVision Media, Inc., a Minnesota corporation (the “ Company ”), for the year ended 
January 28, 2012 , as filed with the Securities and Exchange Commission on or about the date hereof (the “ Report ”), the undersigned officers of 
the Company certify pursuant to 18 U.S.C. Section 1350, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to their knowledge:  

•  
•  

the Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 
the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the 
Company.  

     A signed original of this written statement required by Section 906 has been provided to the Company and will be retained by the Company 
and furnished to the Securities and Exchange Commission or its staff upon request.  

Date: April 5, 2012  

Date: April 5, 2012  

/s/ Keith R. Stewart     
Keith R. Stewart   
Chief Executive Officer  
(Principal Executive Officer)   

/s/ William McGrath     
William McGrath   
Executive Vice President and Chief Financial Officer  
(Principal Financial Officer)