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Ferguson
Annual Report 2017

FERG · LSE Industrials
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Industry Industrial - Distribution
Employees 10,000+
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FY2017 Annual Report · Ferguson
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Welcome to 
Ferguson plc

Annual Report and Accounts 2017

Contents

In this year’s report

02–11

What makes Ferguson 
a great business

1

2

3

4

5

We operate 
in attractive, 
fragmented 
markets

We work  
in an 
industry with 
compelling 
growth 
opportunities

 We offer our 
customers 
unrivalled 
scale

We recruit 
and retain the 
best people, 
with a passion 
for customer 
service

We use 
technology  
to give 
customers 
choice and 
flexibility

13

Well positioned  
for future growth

Gareth Davis  
Chairman

12

16

Another good year

Ongoing revenue**

Revenue

Ongoing gross margin**

Ongoing trading profit**

Profit before tax

Headline earnings per share***

2017

Change

£14,878m

+22.5%

£15,224m

+21.3%

28.9%

+0.4%

£1,032m

+24.8%

£1,180m

+74.8%

288.9p

+23.1%

Continued strategic 
development

John Martin 
Group Chief Executive

Fulfilling 
customer wants

Attractive  
growth 
opportunities

Excellent  
execution

IFC*–49

Strategic report

50–84

Governance

85–137

Financials

138–146

Other information

Governance overview

86 Group income statement

138 Five-year summary

87 Group statement of 

comprehensive income

87 Group statement of changes in equity

88 Group balance sheet

140 Group companies

142 Shareholder information

145 Group information

146 Forward-looking statements

IFC Contents

01 Welcome to Ferguson plc

51

52

Board of Directors

Highlights

54 How the Board operates 

Chairman’s statement

56

Ferguson’s governance structure 

Ferguson at a glance

57 What the Board has done 

12

13

14

16

Group Chief Executive’s review

19 Marketplace overview

20 Our business model

22

26

28

34

38

42

Key resources and relationships

Key performance indicators

Regional performance

Sustainability

Financial and operating review

Principal risks and their management

during the year

89 Group cash flow statement

58

Evaluating the performance 
of the Board of Directors 

90 Notes to the consolidated 
financial statements

59

Relations with shareholders

128 Independent auditor’s report  

60 Audit Committee

64 Nominations Committee

66 Directors’ Report – other disclosures

69 Directors’ Remuneration Report

to the members of Ferguson plc

134 Company profit and loss account

134 Company statement of 
changes in equity

135 Company balance sheet

136 Notes to the Company  
financial statements

*   IFC – Inside front cover.
**   These are reported on an ongoing basis and represent Alternative Performance Measures (“APMs”), see page 12 and note 2 on pages 91 and 92 for further information. 
*** Headline earnings per share is an APM, see page 12 and note 2 on pages 91 and 92 for further information.

Strategic report

Governance

Financials

Other information

Welcome to Ferguson plc

What’s in a name?
Our new name recognises the size and  
importance of Ferguson in the USA which today 
generates nearly 90 per cent of the Group’s  
trading profit. It’s also about the Ferguson culture  
that puts people and customers first, resulting  
in the highest levels of quality, service and efficiency  
for over sixty years.

Our customers rely on us every day and our 
specialist products and services are used in almost 
every stage of commercial, residential, industrial 
and municipal development. We help them find the  
best combination of services and solutions to  
save them time and money. Whatever the challenge, 
we work closely with our customers to help  
them run their businesses more effectively and 
save them time and money.

Over the following pages we celebrate our  
new name by focusing on the strengths and 
opportunities inherent in our US business which we 
believe will generate sustainable profitable growth  
and strong returns for our shareholders.

Welcome to Ferguson plc.

Ferguson plc Annual Report and Accounts 2017

01

1

What makes Ferguson a great business

We operate in attractive,  
fragmented markets

As the largest distributor of plumbing and 
heating products in the USA, we hold  
leading market positions in the majority of  
our businesses. These markets are typically  
highly fragmented with few large  
competitors and we compete with many  
small local distributors.

Consequently, there continues to  
be excellent opportunities to grow our  
business geographically, particularly in large  
metropolitan areas across the USA.

Page 19

02

 
Case study

Blended Branches is the 
Number 1 distributor of plumbing 
and heating products in the 
USA with an estimated market 
share of 17 per cent. 

There are only three national 
competitors with a market share 
above 5 per cent with the majority 
of supply houses being small local 
distributors. Market share varies 
across the USA from low single  
digit in some states to high twenties 
in others. 

There are numerous opportunities 
in highly populated regions in the 
USA for us to grow our business. 
For example in the north east 
Ferguson has relatively low market 
share with many huge metro 
markets still relatively unpenetrated. 
These include New York and Boston 
which are some of the largest 
metro markets in the USA. 

We are now targeting accelerated 
growth plans in these regions 
and many others across the USA. 
For information on the USA business 
units and our international operations 
see pages 14 and 15.

3There are only three national  

competitors with a market share  
above 5 per cent

03

2

What makes Ferguson a great business

We work in an industry with compelling 
growth opportunities

Our strong service ethic combined with  
scale advantages in logistics, supply chain  
and technology, means we have consistently 
gained market share to generate strong  
profitable growth. Acquiring regional  
or local competitors where we can rapidly 
integrate them into our supply chain makes  
bolt-on acquisitions highly attractive.

Other growth opportunities lie in  
developing new adjacent businesses such  
as Facilities Supply and B2C e-commerce  
where we can utilise our existing skills, 
capabilities and infrastructure.

Pages 17, 19 and 40

04

 
Case study

Our Facilities Supply business 
provides our customers with 
products and services used in the 
repair, maintenance, replacement 
and renovation of their facilities 
with key product categories 
including janitorial supplies, 
hardware, heating ventilation 
and air conditioning (“HVAC”), 
lighting, plumbing, paint and 
safety equipment.

The newest business group in the 
USA operates in a c. $90 billion 
addressable market that was 
historically served by a highly 
fragmented, localised base of 
competitors. Our aim is to become 
the market leader and we are 
well positioned to capture market 
share through our product mix, 
national network, technology, 
supplier relationships and talent 
development programme. 

Growth will continue to be 
enhanced through both organic 
business development and 
targeted acquisitions that add to our 
geographical capabilities, expand 
our customer base and bring 
talented associates into the business. 
We strongly believe we will gain 
market share and grow profitably 
in this attractive market.

$90bn

The Facilities Supply market in the  
USA is highly fragmented and estimated 
 to be worth circa $90 billion

05

3

What makes Ferguson a great business

We offer our customers  
unrivalled scale

Our highly efficient national logistics and 
distribution network enables us to achieve 
volume discounts from suppliers and the  
highest levels of availability for our customers  
on a broad range of products. 

We continue to invest in the latest  
technology solutions to make us an even  
more efficient business and to save time  
and resources for our customers.

Pages 20 to 25

06

 
281,000

The new 281,000 square foot  
facility will support the high growth  
rate in the region

Case study

Our Texas distribution hub based in 
Euless, near Dallas, was at capacity 
due to increasing growth in the 
region over the last two years. 

The logistics operation was being 
run from two separate buildings, with 
more than 20 storage containers, and 
an appliance warehouse in the Dallas 
Fort Worth region. A solution was 
found in a new Market Distribution 
Centre (“MDC”) which centralises 
the “final mile” logistics to customers 
for the whole region from one 
large location. 

The new 281,000 square foot facility 
will support the high growth rate in the 
region with more capacity and better 
operating efficiencies. Ideally situated 
in the heart of the market, the MDC 
drives scale and also enables local 
branches to concentrate on sales and 
service to customers. 

This is Ferguson’s third MDC 
installation in 18 months with two 
others now fully operational in 
the New York and San Francisco 
metro regions.

07

4

What makes Ferguson a great business

We recruit and retain the best people,  
with a passion for customer service

The knowledge and service our associates 
provide is what our customers value. 

Our dedication to provide unrivalled service  
is the key Ferguson differentiator and it  
will continue to be our focus by providing  
the best trained workforce in the industry.

Employee engagement is key to delivering 
outstanding service and our highly-structured 
career development programmes, together  
with specialist training for our associates, 
is a primary driver behind achieving  
industry leading net promoter scores.

Pages 22 to 24

08

 
+3,000

Over 3,000 current Ferguson  
“University” Graduates in the USA 

Case study

In the USA, our Industrial Group 
welcomed their first cohort 
of trainees at a newly designed, 
state-of-the-art training facility 
in Richmond, Virginia. 

The Industrial Group University is 
a five month, concentrated training 
programme designed to provide 
trainees with knowledge and hands-
on experience, allowing them to 
successfully integrate into our sales 
force. Centralising the training 
programme allows trainees to focus 
on the learning process, while 
improving the speed to efficacy. 

Trainees follow a specified curriculum 
which aims to accelerate their 
knowledge of products, business 
systems, sales processes, industry 
standards and safety regulations while 
learning about our culture.

Upon completion of the programme, 
trainees are well positioned to 
contribute as highly functional sales 
associates and deliver the excellent 
customer service expected as 
a sales associate.

For more information on talent 
development see page 22. 

09

5

What makes Ferguson a great business

We use technology to give customers  
choice and flexibility

E-commerce has grown rapidly with  
22 per cent of revenue in the USA now 
generated online. Our omni-channel approach 
gives our customers the choice of how they 
want to do business with us; through traditional  
bricks and mortar, for consultations and 
to interact with products, or through the 
latest e-business platforms where we offer 
virtual help and advice and access to our 
product range 24/7.

We are continually developing and 
improving technology to make it quicker 
and easier for our customers to do 
business with us. 

Pages 17, 24 and 25

10

 
Case study

Like the rest of Ferguson, the 
HVAC business is making rapid 
progress converting customers and 
integrating our online channels into 
their business. 

27 per cent of HVAC revenue is 
already generated from online 
channels and this grew 20 per cent 
last year. This included an increase 
in system-to-system integration 
that creates many efficiencies for 
our customers including placing 
orders and managing their accounts 
online. Many HVAC contractors have 
installed order processing systems 
which are integrated with their 
general ledgers. 

We are able to integrate them with 
our own order processing system to 
save our customers time and money. 
E-commerce makes us more efficient 
with fewer manual processes and 
customers order more when they 
purchase their products online.

11

27%HVAC is generating 27 per cent  

of its revenue from online orders

Highlights

Another good  
year for the Group

In 2016/17 Ferguson delivered good revenue and trading profit 
growth supporting our commitment to improve shareholder returns.

£14,878m

Revenue*
+22.5%

£15,224m

Revenue
+21.3%

353.4p

Continuing basic  
earnings per share
+92.8%

Ongoing operations*

28.9%

Gross margin*
+0.4%

Continuing operations

29.0%

Gross margin*
+0.4%

288.9p

Headline earnings 
per share*
+23.1%

£1,032m

Trading profit*
+24.8%

£1,180m

Profit before tax
+74.8%

110p

Ordinary  
dividend
+10.0%

* The Group uses Alternative Performance Measures (“APMs”),  
which are not defined or specified under International Financial  
Reporting Standards (“IFRS”), to provide additional helpful information.  
These measures are not considered to be a substitute for IFRS measures 
and are consistent with how business performance is planned, reported and 
assessed internally by management and the Board. Unless otherwise stated, 
all financial information on the inside front cover to page 49 of the Strategic 
report are reported on an ongoing basis. Ongoing is an APM and excludes 
businesses that have been closed, disposed of or held for sale. 

For further information on APMs, including a description of our policy,  
purpose, definitions and reconciliations to equivalent IFRS statutory  
measures see note 2 on pages 91 and 92.

12

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Chairman’s statement

Well positioned 
for future growth

2016/17 has been a year of substantial progress under the stewardship  
of John Martin in his first year as Group Chief Executive. The Group has  
again delivered a good set of financial results and John has provided fresh 
impetus to the rapid execution of our strategy, in particular prioritising 
investment and focus on our largest growth opportunity in the USA, 
commencing the transformation plan in the UK and the Nordics disposals.

Gareth Davis
Chairman

Key  
highlights

Good trading 
performance

Orderly 
succession 
completed of 
Group CFO 
and USA CEO 

Increased 
total ordinary 
dividend to 
110.0 pence 
(2015/16: 100.0 
pence) and share 
buyback of 
£500 million

Name change
Let me start out by welcoming 
shareholders to this the first Annual 
Report of Ferguson plc. We changed our 
name from Wolseley plc to the name of 
our business in the USA on 31 July 2017. 
We strongly believe that the Ferguson 
name is much more reflective of the 
Group today with 89 per cent of our 
trading profit generated in the USA. 

Board changes
Mike Powell joined the Group as Chief 
Financial Officer (“CFO”) on 1 June 2017 
and he brings a wealth of experience 
having worked in a variety of senior 
finance positions. He has spent many 
years running large businesses in 
North America which will stand him in 
good stead in his career at Ferguson. 
Dave Keltner’s appointment as Interim 
CFO last year, after 10 years as CFO 
of the USA, enabled us to conduct a 
thorough search for a suitable long-term 
CFO and execute an orderly handover 
of responsibilities to Mike. 

Frank Roach, formerly Chief Executive of 
the USA, also retired this year. Frank had  
a remarkable career with Ferguson, joining 
the business 41 years ago. In particular, 
his tenure as Chief Executive for the 
last eight years has been outstanding, 
achieving sustained rapid growth and 
record trading margins. 

On behalf of the Board I’d like to 
thank both Frank and Dave for their 
significant contributions to the Group’s 
success and wish them both long and 
happy retirements.

Kevin Murphy succeeded Frank on 
1 August 2017. Kevin joined the business 
in 1999 and spent the last 10 years as the 
Chief Operating Officer of the USA. 

He has a great track record of 
driving profitable growth and a deep 
understanding of the business which 
makes him the ideal Executive to drive 
our future growth and development.

While the Group has made excellent 
progress in developing our e-commerce 
platforms, the Board is aware of the need 
to stay vigilant to future potential threats 
and opportunities in the digital space. 
Nadia Shouraboura was appointed 
as a Non Executive Director on 1 July 
2017 and has spent her entire career 
working in and running large international 
e-commerce businesses including eight 
years at Amazon.com Inc. Nadia will 
provide support, challenge management 
and assist in capitalising on the significant 
opportunities in the years ahead.

Governance
The Company remains UK-listed and 
meets the requirements of the regulations 
published by the UK Government 
concerning narrative and directors’ 
remuneration reporting. We continue 
to meet these disclosure requirements, 
monitor developments and adopt best 
practice in corporate governance. 
We describe how we have applied the 
UK Corporate Governance Code’s main 
principles in the Governance section of 
this report on pages 50 to 84. The Board 
places great emphasis on providing clear 
and transparent reporting and believes 
this Annual Report is fair, balanced 
and understandable.

Shareholder returns
The Board is committed to maximising 
long-term shareholder value. We are 
recommending a final dividend of 73.33 
pence per share (2015/16: 66.72 pence 
per share), to be paid on 1 December 
2017 to shareholders on the register 
at 27 October 2017. 

This will bring the total dividend for the year 
to 110.0 pence per share (2015/16: 100.0 
pence per share) representing a year-on-
year increase of 10.0 per cent. 

Our investment priorities remain focused 
on achieving organic growth, funding 
the ordinary dividend through the cycle 
and investing in bolt-on acquisitions that 
meet our stringent investment criteria. 
The Board has a progressive dividend 
policy for future payouts, with the aim 
of increasing dividends in line with the 
long-term underlying growth in earnings. 
Any surplus cash after meeting these 
investment needs will be returned 
to shareholders. 

Reflecting management’s confidence 
in the business and the continuing strong 
cash generation of the Group, the Board 
considers that the Group has surplus 
cash resources available. The Group 
will now commence a £500 million share 
buyback programme with the intention 
to complete this within the next 12 months. 
Our balance sheet remains strong and 
the Group will continue to target net debt 
in the range of 1x to 2x EBITDA, consistent 
with investment grade credit metrics. 

People
On behalf of the Board, I would like to 
thank all our associates for their hard work, 
enthusiasm and dedication throughout 
the year. It is the service they provide 
that delivers continually improving results 
for the Group and creates value for 
customers, suppliers and shareholders 
every year. 

Gareth Davis
Chairman

Ferguson plc Annual Report and Accounts 2017

13

Ferguson at a glance

The shape of our 
business today

Ferguson plc is the world’s largest specialist distributor of plumbing 
and heating products. Today the business is primarily located in the 
USA serving mainly repairs, maintenance and improvement markets. 
We are in the process of disposing of our Nordics business which has 
been classified as discontinued (see note 8, page 98).

Revenue

£11,824m
8.0%

Trading margin*

23,986

Associates

1,423

Branches

Key brands

USA

Business units

5

4

3

2

Revenue by 
business unit

1  Blended Branches  

2  Waterworks standalone 

3  B2C  e-commerce 

4  HVAC standalone  

5   Other (Industrial standalone,  
Fire and Fabrication and 
Facilities Supply)  

Blended Branches 
Provides plumbing and heating solutions 
to customers across the residential 
and commercial sectors for Repairs, 
Maintenance and Improvement (“RMI”) 
and new construction. 

HVAC standalone
Distributes heating, ventilation, air 
conditioning and refrigeration equipment 
to specialist contractors, predominantly 
in the residential and commercial markets 
for repair and replacement. 

1

60%

16%

7%

7%

10%

Waterworks standalone
Distributing pipe, valves and fittings 
(“PVF”), hydrants, meters and related water 
management products alongside related 
services including water line tapping and 
pipe fusion. 

B2C e-commerce
Sells directly to consumers via websites 
predominantly using the product range 
and distribution network of the Blended 
Branches business. The majority of our 
B2C business is conducted through  
www.build.com. 

Industrial standalone
Distributes PVF products to 
industrial customers.

Fire and Fabrication
Fabricates and supplies fire protection 
systems primarily to commercial 
contractors for new construction projects. 

Facilities Supply
Provides products, services and solutions 
to enable reliable maintenance of facilities 
across multiple RMI markets.

* Trading margin is an APM, see note 2 on pages 91 and 92 for further information.

14

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Canada and 
Central Europe
7%

UK
14%

Group
revenue

Canada and
Central Europe
4%

UK
7%

Group
trading
profit

USA 
79%

USA 
89%

4

3

Our
end
markets

2

6

1

5

7

1

Our
customer
mix

2

4

3

1  Residential 

2  Commercial 

3  Civil/Infrastructure 

4  Industrial 

~50%
~35%
~7.5%
~7.5%

13%
1  Building contractors 
2  Plumbing and heating engineers  22%
3  Utilities 
16%
4 

 Heating, ventilation and  
air conditioning 

5  Industrial 
6  Mechanical contractors 
7 

 End-users 

8%
11%
22%
8%

UK

£2,012m
3.8%

Revenue

Trading margin*

Canada and 
Canada and  
Central Europe
Central Europe
£1,042m
4.3%

Revenue

Trading margin*

5,900

Associates

642

Branches

2,862

Associates

245

Branches

Key brands

Key brands

Ferguson plc Annual Report and Accounts 2017

15

Group Chief Executive’s review

Continued  
strategic development

I am pleased to report a good financial performance in 2016/17  
with all of our ongoing businesses ahead of last year and a particularly  
pleasing result in the USA where we achieved good trading profit growth.  
We also made rapid progress with our strategic development focusing  
more of our resources on the USA to accelerate profitable growth.  
We’re continuing to work hard to improve returns in the international  
businesses, particularly in the UK, and to complete the previously  
announced disposal of our Nordic business.

John Martin
Group Chief  
Executive

Group revenue 
was 6.0 per cent 
ahead of  
last year on  
a like-for-like  
basis at  
£14,878 million

What’s been the highlight 
of the year?
I began my first year as CEO with 
two months visiting our operations 
across the Group and listening to our 
associates. Their enthusiasm for serving 
our customers to the highest standards 
and furthering our strategic objectives 
is extremely motivating. Their passion 
for our business and relentless focus to 
improve it makes the Group what it is 
today: the largest and most successful 
distributor of plumbing and heating 
products in the world. These results are 
a testament to their commitment.

How did the Group perform 
this year?
Ongoing revenue of £14,878 million was 
22.5 per cent ahead of last year (2015/16:  
£12,146 million) and 6.0 per cent ahead 
on a like-for-like basis*. Our gross 
margins were 40 basis points ahead 
of last year as we continue to focus 
on a better mix of higher value-added 
products and services and improving 
our purchasing terms. The Group’s 
operating expenses were 10.1 per cent 
higher at constant exchange rates* which 
included 2.6 per cent from acquisitions. 
Ongoing trading profit was 24.8 per 
cent ahead of last year at £1,032 million 
(2015/16: £827 million) which included 
a £122 million benefit from foreign 
exchange movements. 

Statutory profit before tax of £1,180 million 
(2015/16: £675 million) is after exceptional 
gains from disposals and losses from 
impairments and restructuring costs.

To read more about our financial 
performance see pages 26 to 33 and 
38 to 41. 

Our first priority is to ensure that we 
capitalise on this opportunity. However, 
that doesn’t mean our international 
businesses are not important. Whilst  
they are smaller, they make an important 
contribution to the Group. They do not 
detract from our focus and we will continue 
to develop and invest in them too. 

Why did you change 
the name of the Group 
to Ferguson? 
The majority of our associates work 
in the USA, which also serves nearly 
800,000 customers so it made sense to 
change and align the name of the Group 
with our largest operation. The name 
change will help us continue to raise 
our profile in the USA and establish the 
strongest connection possible between 
our stakeholders and our market leading 
brand there.

Will the Group eventually 
operate exclusively in 
the USA?
The allocation of capital and other 
resources to those businesses capable 
of generating the best returns for 
shareholders is an important principle. 
Funding growth and investment in the 
USA will continue to be our highest 
priority because we generate the best 
returns for shareholders in this market. 
The plumbing and heating market in the 
USA is a huge opportunity for us: it is a 
large, attractive and fragmented market 
with excellent growth prospects. 

The Group will present 
its 2017/18 financial 
statements in US dollars. 
How will shareholders 
benefit from this?
The vast majority of our mix of trading 
profit is generated in the USA so it makes 
sense to report our financial results in 
US dollars. Doing so will reduce volatility 
in our results in terms of the translational 
impact of foreign exchange and our 
results will better reflect the underlying 
performance of our business. We will 
also give shareholders a choice between 
receiving ordinary dividends in US 
dollars or in pounds sterling which they 
will be able to do from April next year.

Turning to strategy, last year 
you set out three priorities. 
How would you summarise 
your progress on each?
Priority one – generate the best 
profitable growth in the USA. 
The business in the USA had a good 
year especially when you consider the 
headwinds we faced in the first half of 
the year from commodity price deflation 
and weak industrial markets. 

*  Like-for-like revenue growth and growth at 

constant exchange rates are APMs, see note 2 
on pages 91 and 92 for further information.

16

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Drivers of profitable growth

Fulfilling 
customer wants

Attractive  
growth 
opportunities

Excellent 
execution

Our associates responded positively 
and we generated stronger growth 
in the second half with the return of 
modest price inflation and a recovery 
in industrial end-markets. As we start 
the new financial year we’re generating 
good growth in all of our end-markets 
and the regional picture of growth across 
the USA is encouraging. At the same 
time as accelerating revenue growth 
we’re continuing to expand our gross 
margins through driving benefits of scale 
in areas such as sourcing, increasing 
own label sales and better pricing 
discipline. We’re also continuing to invest 
in future growth by developing more 
efficient operating models including 
world-class e-commerce platforms, 
building our brands and investing in 
adjacent businesses such as Facilities 
Supply. So overall, we feel that we 
have made good progress in driving 
profitable growth.

Priority two – execute UK turnaround 
and repositioning plan. 
We’re about a year into the 
implementation of our transformation 
plan in the UK and we expect that it 
will take a further two years to complete 
so it’s still early days. We’ve made good 
progress this year and we are carefully 
implementing the key initiatives to 
ensure we minimise disruption to our 
customers while continuing to execute 
at pace. 

Milestones next year include continuing 
the reconfiguration of the branch 
network, logistics and supply chain, 
simplification of the product range and 
the roll out of sign on glass technology. 

Engaged  
associates  

Organic  
expansion

Well trained, highly engaged 
associates deliver excellent 
customer service. A relentless 
focus in this area drives 
customer loyalty.

We want to accelerate 
profitable growth through 
above market revenue  
growth and targeted branch  
expansion.

Excellent  
service ethic

Bolt-on  
acquisitions

We complement our organic 
growth strategy with bolt-on 
acquisitions which are rapidly 
integrated into our network to 
deliver attractive returns. 

Adjacent 
opportunities

We will utilise our existing 
knowledge, skills and 
infrastructure to capitalise 
on new market opportunities. 
For example Facilities Supply  
and our B2C e-commerce  
businesses. 

Our aim is to provide the 
best customer service in the 
industry, consistently across 
branches and regions.

Strong sales  
culture

We will continue to drive 
a strong sales culture. 
When our associates are 
proud and confident about 
our services, and have the 
best tools, knowledge and 
data to support them, we will 
achieve the strongest results. 
They engage with existing 
and new customers to make 
sure we are front of mind when 
it comes to bids for work.

Related to the above drivers of profitable growth

Key performance indicators:

Principal risks:

Pages 26 and 27

Pages 42 to 49  

Operating model 
and e-commerce 
development

We need to ensure that our 
operating model is agile 
and flexible so it can adapt 
to changing customer needs 
and that we are able to flex our 
cost base when required.
Increasingly our customers 
want to deal with us online and 
we must ensure we have the 
leading e-commerce platform 
in each market in our industry. 

Pricing  
discipline

We will work constantly to 
understand our customers’ 
needs more accurately and 
structure our pricing to be fair, 
consistent and transparent.

Own label 
penetration

We will systematically 
build upon and extend our 
portfolio of private label brands 
which in 2016/17 represented 
6.7 per cent of Group revenue. 
We have an opportunity to 
offer a wider range of own label 
products to our customers, 
some of which attract higher 
gross margins.

Ferguson plc Annual Report and Accounts 2017

17

Group Chief Executive’s review continued

Once we’ve delivered the plan we are 
confident we will have built a better, 
more profitable business by simplifying 
our customer propositions, lowering 
the cost base and optimising the supply 
chain and branch network. You can read 
in more detail about the transformation 
plan in the UK operating review on 
page 32. 

Priority three – review Nordic 
operational strategy and restore the 
business to profitable growth.
We concluded the review of Nordic 
operating strategy in March 2017, 
identifying a clear and executable plan to 
return the business to profitable growth. 
However, there are few synergies with 
the rest of the Group’s plumbing and 
heating activities and we have initiated 
a process to exit our building materials 
business in the region which is on track. 
In August 2017 we completed the sale 
of Silvan, the Danish DIY chain.

Thinking about the strategy 
in more detail you also 
talked last year about the 
importance of achieving 
excellent execution in some 
key areas. How are you 
making progress here?
This year we have further refined our 
drivers of profitable growth (see page 17) 
which set out how we will win in our local 
markets, outperform our competitors 
and drive strong financial results. 
Our businesses are not homogeneous 
and they require customised strategies 
and each of our business units 
are prioritising them appropriately, 
depending on their local market and 
competitive environment. 

Highlights this year include excellent 
growth in our e-commerce businesses 
which now generates 20 per cent of 
Group revenue. We continue to see 
e-commerce as an efficient way to meet 
the needs of our customers using the 
current branch and logistics network 
without adding extra branch capacity. 

We are gaining momentum in the 
acceleration of own label in our 
businesses and in the USA it now 
represents 6.9 per cent of overall 
revenues (2015/16: 5.8 per cent). We  
are continuing to invest in our operating 
model, including further investment in 

our customer relationship management 
(“CRM”) platforms, master data and order 
management systems this year. 

On the logistics and supply chain side we 
added new market distribution centres 
in Euless, Texas and San Francisco, 
California this year and we have plans 
for three more in 2018. We are continuing 
to roll out our university training courses 
in the USA to ensure we have the best 
trained associates in the industry which 
we believe is key to delivering world 
class customer service (see page 22 
for more information).

Throughout this Annual Report we have 
also outlined how our strategy drives 
our thinking in all aspects of how we do 
business from how the Board operates 
and corporate governance to KPIs, 
principal risks and sustainability.

What changes have you 
made in your senior team 
this year?
I’d like to express my own thanks (in 
addition to the Chairman’s comments) in 
recognising the significant contributions 
of Frank Roach and Dave Keltner who 
retired this year. Both were fundamental 
to the strong growth and excellent 
returns shareholders have enjoyed 
from the business in the USA over many 
years. I’d like to wish them both well in 
their retirement. 

It’s great to have Mike Powell on board 
as our Group CFO and Kevin Murphy 
as the CEO of the USA. They are 
already making a considerable impact. 
Elsewhere in the senior team in the 
USA we have promoted Bill Brundage 
to CFO and Alex Hutcherson to COO. 
Kevin Fancey has recently joined the 
business as President of Canada. 
I’m delighted that a majority of these 
positions have been filled through 
internal succession, recognising the 
strong pipeline of talent developed over 
many years within our core operations.

What about sustainability? 
How are you building 
a better business?
We established our “Better Business” 
sustainability programme (see pages 
34 and 35) following consultation with 
shareholders two years ago and we 
strive to make these issues an integral 
part of how we do business. 

18

Ferguson plc Annual Report and Accounts 2017

20%

E-commerce 
now accounts for 
20 per cent of 
Group revenue 
at £3 billion

This year we have made steady progress 
on our sustainability programme 
and further detail can be seen in the 
Resource and Relationships section 
(pages 22 to 25) and in the Sustainability 
section (pages 34 to 37). However, I am 
disappointed with the deterioration in 
our injury and lost workday rates. I am 
personally engaged with health and 
safety specialists from our businesses to 
ensure that we consider and act on their 
views for best practices and opportunities 
for improvement. There is also regular 
review of health and safety performance 
with our business leaders. We have put in 
place actions to address this deterioration 
and all businesses are committed to 
improving our performance in this area.

What is your outlook for 
2017/18?
US markets continue to be favourable, 
in particular residential and commercial 
markets where we generate the majority 
of our revenue. Group organic revenue 
growth* in the new financial year has 
been about 6 per cent. Our business 
is performing well, we have a strong 
balance sheet to support our plans 
and the Board continues to look to the 
medium-term with confidence.

We remain excited about the significant 
structural growth opportunities in our 
markets and the potential for revenue 
growth, margin improvement, and 
attractive returns. 

What is your message to 
Ferguson associates?
It is our associates who make the 
difference for our customers and 
ultimately deliver value to our shareholders. 
The strong performance of the Group 
this year is attributable to them. I would 
like to thank each and every one of 
our associates for their dedication, 
enthusiasm and hard work that are the 
key reasons for our continued success. 

John Martin
Group Chief Executive

*  The increase or decrease in revenue excluding 

the effect of currency exchange, acquisitions and 
disposals and trading days.

Strategic report

Governance

Financials

Other information

Marketplace overview

We operate in large 
fragmented markets with 
strong growth characteristics

The USA continues to be our largest market with the greatest opportunities for growth. 
The market for plumbing and heating distribution has strong growth characteristics  
and is highly fragmented with no market dominated by any single distributor.  
In each market we operate with leading market positions and significant scale.

Market characteristics and opportunities

Customers require  
a basket of goods
Ferguson serves approximately one 
million customers across the Group and 
customers typically require a basket of 
goods. In the USA the average basket 
size is five products valued at circa $600.

Customers’ needs are local 
The customer base is fragmented. 
Professional contractors typically operate 
within about 20 miles of a local branch 
and may visit it several times per week. 
In addition to visiting branches, they 
are now using digital channels which 
complement their working patterns. 

Large supplier base 
Ferguson distributes the products 
of approximately 44,000 suppliers 
across the world. 

Clear need for distributors 
in the supply chain 
Distributors including Ferguson 
bridge the gap between a fragmented 
supplier base and the large and 
geographically dispersed professional 
customer base. 

Highly fragmented industry 
with no market dominated 
by a single player 
Our markets are typically highly 
fragmented, with few large 
players in the industry. 

Benefits of scale 
Due to scale benefits, market leaders 
can perform better through the 
economic cycle and customers have 
quicker access to products. 

Strong organic  
growth opportunities 
Market characteristics  
support long-term organic 
growth opportunities.

Bolt-on M&A  
opportunities 
Ferguson has a large acquisition 
target database to support continued 
M&A growth.

What is driving market growth?

Population growth
Population growth of more than 6 per cent  
is expected in the USA in the next decade.

Source: United Nations Department of 
Economic and Social Affairs. 

Housing transactions 
Existing single family home sales continue 
to grow while remaining significantly below 
the previous peak.

Source: National Association  
of Realtors.

fid

Consumer confidence 
In the USA, consumer confidence in July 2017  
hit a 16 year high. There is a strong correlation 
between consumer confidence and levels  
of activities in our markets. 

Source: The Conference Board.

Ageing housing stock 

Increased comfort levels in homes 

Disposable income 

41 years 

The median age of homes in the USA is  
41 years. There is high demand for repairs, 
maintenance and improvement in the large  
installed base of existing homes. 

Source: US Department of  
Housing and Urban Development. 

80% 

of new homes in the USA have two or 
more bathrooms. There is a trend towards 
increasing levels of comfort in homes. 

Source: US Department of  
Housing and Urban Development. 

No. 1

The USA has the highest levels of disposable  
income per household in the OECD.

Source: Organisation for Economic  
Co-operation and Development (“OECD”).

Ferguson plc Annual Report and Accounts 2017

19

Our business model

How we  
create value

We are a specialist distributor adding value through our scale,  
bespoke logistics network, use of technology and the expertise of 
our people. We bridge the gap between 44,000 suppliers and 1 million 
customers offering the widest range of products and solutions.

Resources and 
relationships

Our people
Our people are dedicated  
to serving our customers

Our customers
Sole traders to large 
construction companies

Our suppliers
Responsible supply base manufacturing 
over one million products worldwide

Channels to market
Branches, e-commerce,  
showrooms and call centres

Technology 
Continually investing in technology 
to improve our business

Distribution network
Distribution centres, branches,  
and specialist vehicle fleets 

Capital
A strong balance sheet to  
enable ongoing investment

20 Ferguson plc Annual Report and Accounts 2017

Distribute

Source
44,000

We have a diverse supplier 
base sourcing over one 
million products from 44,000 
suppliers around the world, 
which gives us access to 
a broad range of products.

Suppliers

1 million

Our suppliers deliver over 
1 million products in bulk to 
our network of 22 distribution 
centres, to branches or 
directly to our customers.

Distribution 
centres

Branches

2,310

In total, our business units operate 
2,310 branches. This means our 
customers typically travel fewer 
than 20 miles to buy from us.

Our strategy underpins our  

For detail on the structure of our business and the markets in which we operate,  
For
see pages 14 and 15, 19 to 25 and 28 to 33.
see

 
Strategic report

Governance

Financials

Other information

Sell

How we deliver 
to customers

How our  
customers buy

12%

Direct from  
 suppliers

7%

Direct from   
distribution   
centres

26%

Collected  from 
branches

55%

 Delivered  
from branches

66%

Sales through
our branches

10%

Sales through
showrooms

How our
1 million
customers
buy
Customers

20%

Sales through
e-commerce

4%

Sales through
central account
management

Online

24/7

E-commerce offers an extension of our 
world class service to make sure customers 
can buy from the industry’s largest selection 
of online products 24/7.

ability to create value 

 Page 17

Outcomes of  
what we do

Great returns for  
our shareholders

Pages 12 and 13

Engaged and 
well-trained workforce

Pages 22 to 24

Loyal, satisfied customers

Page 24

Efficient branch and 
logistics network

Pages 24 and 25

Reduced carbon 
emissions and waste

Pages 34 to 37

Increased adoption 
of “eco” products

Pages 34 to 37

Ferguson plc Annual Report and Accounts 2017

21

Key resources and relationships

How we serve  
our customers

Ferguson is a specialist distributor adding value through its scale,  
bespoke logistics network and its people’s expertise. We bridge the gap 
between our suppliers and our customers, providing our suppliers  
a cost effective route to market and customers specialist advice and  
a wide range of products where and when they are required.

The goal of the programme is to increase 
the speed of impact for new hires. 
Various metrics will be used to measure 
the participant’s added value to the 
business including sales, their potential 
and retention prospects. 

Whilst we are committed to recruiting 
and growing early career talent, we also 
acquire talent with specific skills mid-
career to enhance our ability to bring 
new services to the market and improve 
our capabilities. Great examples of hiring 
people with capabilities developed 
outside our sector have enabled us to 
accelerate the growth of our business. 
For example, our new National Sales 
Centre Director in the USA, Josh Smith, 
brings expertise from over 20 years 
in professional customer service 
centre management.

Rewarding performance
We celebrate success and our reward 
programmes are important in reinforcing 
the way we do business. Over the past 
year new incentive programmes have 
been re-developed in each business for 
branch and sales associates to ensure 
that high performance is well rewarded. 
We adjust measures to the type of role 
or team, but typically incentivise based 
on combinations of trading profit, gross 
margin, gross profit, average cash-to-
cash days and net promoter score.

Talent development
This year we will welcome 400 college 
graduates to our business in the USA. 
Our investment in targeted talent 
management and development is a 
key feature of our business and we are 
adopting an internal university approach 
to train associates. 
Sharing success and best practice is a 
staple of our thriving culture. Four years 
ago, the HVAC business unit in the USA 
implemented a centralised “university” 
training model where associates relocate 
to a specific branch and follow a set 
curriculum combining instructor-led 
classroom, virtual instruction and on-the-
job training. Its success prompted the 
Industrial and Facilities Supply business 
units to launch individual universities 
where graduates are trained in the 
specifics of that business unit. You can 
read more about the Industrial Group’s 
university on page 9.

Today, this training model is being used 
throughout the USA with the recent 
addition of The College of Ferguson. 
In July 2017, the five-month programme 
was launched in seven Blended 
Branches nationwide and 88 recent 
college graduates participated, learning 
the skills needed to prepare them for 
an inside sales position. 

Our people

33,000

associates

Our associates are fundamental to our 
success. They deliver excellent customer 
service, develop strong relationships, 
maximise operational efficiencies 
and accelerate the adoption of new 
operating models. One of our core 
values relates to our people and six 
of our material sustainability issues are 
focused on our talented teams. 

Page 36

Leadership
Reshaping and focusing our strategy to 
create an even more successful business 
is dependent on the effectiveness 
of our leaders and their teams. 
This year has been a year of significant 
change in the Executive leadership 
of the Group, please see the Board 
changes in the Chairman’s statement. 
Additionally, we have seen a number 
of internal succession appointments 
within the USA to leadership positions. 
These appointments have been 
enhanced by the use of rigorous 
assessment techniques, structured 
transition and personal development 
processes – the same processes that 
now apply to all senior level hiring across 
the Group. 

Pages 13 and 18

22

Ferguson plc Annual Report and Accounts 2017

7,000

current 
associates have 
higher education 
degrees, about 
28 per cent of 
the workforce 
in the USA

Strategic report

Governance

Financials

Other information

Case study

Kate’s journey 
Kate Bailey, Director 
of Showrooms USA, 
is a great testament 
of how hard work and 
dedication, combined 
with the opportunities 
Ferguson provides, 
makes for an award-
winning career. 

In 12 years, Kate 
worked her way up 
from trainee at a 
branch to a highly 
visible role in the 
USA headquarters, 
where she oversees 
the strategic direction 
for Ferguson’s 
275 showrooms  
nationwide. Kate was 
recently recognised 
by Supply House 
Times as one of 
the top women 
in Industry for 
her achievements. 

Signature recognition programmes in our 
business in the USA include President’s 
Club, recognising the performance of 
top outside sales associates; President’s 
Circle, recognising sales associates and 
sales managers who are top performers 
in the marketplace; and President’s 
Gallery, honouring showroom sales 
associates who meet key corporate 
showroom initiatives and demonstrate 
exceptional leadership. 

The pinnacle sales award, the Bob 
Wells Leadership Award, is presented 
to a remarkable sales associate who 
consistently demonstrates exceptional 
sales leadership and performance. 

New innovative long-term incentive 
programmes have been introduced 
to each business to reward sustained 
or improved trading profit performance 
in our different businesses. For example, 
over a three-year cycle critical staff 
in the USA can see their initial grants 
multiply by five times for exceptional 
performance. Our investment in 
this programme is overseen by the 
Remuneration Committee.

Associate engagement
Our teams in sales, branches, contact, 
logistics and distribution centres are 
the local face of our business. Their  
relationships with both large and small 
customers are critical to our success and 
their expert knowledge means they are 
a key part of our customers’ workday. 
It is important that our associates feel 
they have a voice and that their views and 
opinions are listened to. All businesses 
in the Group measure engagement and 
take action to identify improvements 
locally, regionally and nationally. Our  
winning teams depend on it. 

In the USA we continue to measure 
engagement regularly and the team is 
proud of the degree to which current 
associates would recommend Ferguson 
as a place to work to a good friend. 
Over the past five years our scores 
have consistently exceeded 75 per cent 
which is well above industry averages. 
Our levels of associate engagement in 
the USA remain strong although lower 
than last year.

Our present recruitment practices factor 
in under-represented groups and we 
insist on balanced candidate lists when 
using executive search firms. In the 
UK, the government requires certain 
businesses to declare their gender pay 
gap. The UK business has a 2.38 per cent  
gap in base pay compared to the UK 
average 18.1 per cent. Nevertheless, 
during 2017/18 we will put in place a 
diversity plan in each business, building 
on our present practices where, like many 
businesses, we continue to identify and 
remove any potential for unconscious 
bias in our employment and promotion 
practices. Much external research 
in improving diversity highlights the 
importance of role models, who inspire 
others and create a different level of 
expectation of the type of career that 
is possible.

Health and safety
Caring for our people’s safety and 
wellbeing is at the heart of the Group’s 
values. Board and Executive Committee 
meetings of the Group always start with 
our Health and Safety report because 
we want to ensure that our people return 
home safely each day and thrive in 
the workplace.

The main causes of injury within our 
business are manual handling (leading 
to sprains and strains), slips, trips and 
falls, the use of mechanical handling 
equipment such as forklift trucks and 
being struck by unsecured products 
and vehicle collisions. Our health and 
safety management framework and 
controls are structured to address 
all health and safety risks and 
compliance requirements. 

We are disappointed to report a 
deterioration of our Group injury rate 
and Group lost workday rate in 2016/17 
primarily as a result of a deterioration 
in the rates in the USA. Each of our 
businesses has plans in place to reverse 
these trends. The Group collision 
rate improved in 2016/17 following an 
in-depth driver risk assessment and 
control improvements. 

One initiative which demonstrates 
practical care for our associates is 
Ferguson Fit. Ferguson Fit was originally 
set up to focus on physical health given 
rising medical insurance costs in the 
USA and to promote the benefits of 
a healthy workforce. The concept has 
grown to encompass an all-around 
approach to healthy living. We provide 
24/7 online and telephone medical, 
health and lifestyle advice and guidance 
for all associates. Across the Group, 
our associate assistance programmes 
provide support, counselling and advice 
on a range of issues for associates and 
their families to help our people with 
a positive work-life balance.

In our UK business, where significant 
change is underway, associate 
engagement survey scores have 
remained constant whilst participation 
has risen to over 70 per cent. A new 
associate forum has been established 
to help drive the transformation process 
across the branch network and to help 
shape parts of the programme itself. 
Formal consultation processes have 
run in parallel, ensuring all our affected 
associates can be reassured that 
when changes affect them they will be 
managed openly and fairly.

Our new Canadian President, Kevin 
Fancey, is taking a ground up approach 
to his introduction to the Company and 
in his first two months in the role he ran 
engagement sessions at 25 sites with 
500 associates. 

Diversity and inclusion
We want access to the best talent 
irrespective of gender, race, orientation 
or background. The Board is now a 50:50 
balance of male and females in our Non 
Executive Directors and, whilst our sector 
remains male dominated, we are starting 
to see greater female participation at each 
level in our business. 

Our diversity policy statement can be 
seen on page 65. In the UK business, 
where we have made some significant 
changes in the Leadership team, four 
(40 per cent) executive positions are 
occupied by women. So whilst we have 
work to do there are some promising 
signs of progress. 

Pages 36 and 65

Ferguson plc Annual Report and Accounts 2017

23

Key resources and relationships continued

22

Distribution  
centres

Leadership of Health and Safety is 
key and the CEO chaired calls with 
a group of highly skilled field-based 
health and safety specialists from each 
of our businesses in May and July 
2017 to discuss the health and safety 
development across the Group and 
to understand how we can improve. 
Whilst we benchmark as average for 
our industry sector we intend to become 
leaders. The observations made over 
recent months are being worked on by 
all leadership teams across the Group 
to ensure we leverage the expertise 
of our associates in this area.

One immediate action has been to 
increase the number of Health and 
Safety professionals and we have 
begun the process to appoint a 
specialist leader in the USA to drive 
our improvement agenda.

Pages 25 and 36

Ethical behaviour and human rights
We are committed to comply with the 
law and to operate under high ethical 
standards. This is simply the right thing 
to do and it protects us from business 
disruption; it also strengthens our 
reputation with customers, suppliers 
and other stakeholders. Our Code of 
Conduct is dedicated to helping each 
of our associates to live our values 
on a daily basis in all decisions and 
interactions. Our Code of Conduct in the 
USA was renewed during 2016/17 and 
features Q&A sections to provide real life 
examples of our values in action. 

All of our businesses provide training for 
relevant associates on anti-corruption, 
anti-trust and modern slavery matters. 
This is typically provided through online 
training material and face-to-face training 
is also provided. Training is provided for 
new associates on induction.

Our Human Rights policy statement can 
be seen on page 36. For information on 
ethical behaviour in our supply chain, 
please refer to page 36.

Page 36

24

Ferguson plc Annual Report and Accounts 2017

Our customers

1 million

customers

Our suppliers

44,000

suppliers

To be successful, our customers depend 
on us for high levels of availability on 
a broad range of products, ready for 
collection or delivery on the same or 
next day or an agreed time. We know our 
customers also value high quality and 
efficient service from our knowledgeable 
people, local relationships, competitive 
pricing and billing and order accuracy. 
They also want flexibility in choosing the 
most convenient way to do business 
with us, whether in a branch, by phone 
or online. We aim to deliver all of these 
things through a “best-in-industry” 
service offering across all channels so 
our customers keep coming back.

We operate our business responsibly 
so that our customers can feel confident 
that we are looking after our associates, 
providing safe and high-quality products, 
operating efficiently and actively 
contributing to the communities in 
which we operate. We consult with key 
customers each year to understand 
their business needs and their 
sustainability priorities so that we can 
continually evolve our business to meet 
their expectations.

Where the market demand exists, we 
promote sustainable products and 
provide training and advice to customers 
to support growth in these new product 
categories. Customers of Build.com in 
the USA can filter their product search 
to view products with recognised 
national environmental labels. Our Dutch 
and UK businesses have built large 
dedicated sustainable buildings or 
energy-efficiency centres that act as 
showrooms for the latest products 
and serve as training facilities for our 
customers. The UK business provides 
a series of innovative customer services 
that support the UK-wide campaign 
to establish a flourishing renewables 
market including a free system design 
service and dedicated regional 
sales professionals.

Page 37

We have 44,000 reputable suppliers 
manufacturing over one million products 
around the world. This gives us access 
to a diverse and broad range of quality 
products. Our leading market positions 
enable our central sourcing teams in 
each region to leverage our scale and 
negotiate competitive prices in return for 
access to our one million customers.

We work with our suppliers to ensure  
that they are reliable and ethical and 
that their products are fully compliant 
with the laws and regulations of the 
countries in which they and we operate. 
Each business assesses its suppliers 
against set criteria to provide protection 
to both us and our customers in the 
event of a product failure or breach of 
regulation in the supply chain. On the 
rare occasion that a product is faulty, 
customers have the confidence of 
knowing that we will support them. 
We conduct third party background 
checks on our suppliers for unethical 
or illegal behaviour (see case study 
“Working with responsible suppliers” 
on page 36). 

Pages 36 and 37

Channels to market

2,310

branches 

Our customers increasingly expect a 
24/7 multi-channel approach dealing with 
us through a combination of branches, 
showrooms, online, call centres and 
an outside sales force. The majority of 
our business is still conducted through 
our branches and our extensive branch 
network means our customers typically 
travel fewer than 20 miles to buy from us 
and visit several times a week. Our multi-
channel approach allows our customers 
to access products and advice 24 hours 
a day, seven days a week, whenever it 
is required. 

Strategic report

Governance

Financials

Other information

Our estate is carefully managed to ensure 
the health and safety of our associates, 
customers, suppliers and any other 
visitors. Regular health and safety risk 
assessments and branch audits ensure 
that we maintain our equipment and 
product racking, safely store and move 
products and provide for any potential 
emergency incident. Our insurers also 
support these efforts, undertaking their 
own safety assessments at selected key 
sites each year. 

45 per cent of the Group carbon footprint 
is generated in our buildings. This includes 
electricity and fuels consumed for heating 
or cooling. Each of our businesses 
has targets to reduce carbon and the 
associated costs from buildings, relative 
to revenue. Building improvements during 
2016/17 include the installation of LEDs and 
heat curtains in some of our sites. We have 
partnered with energy brokers in the USA 
and UK and are developing consumption 
dashboards to allow us to better target our 
efforts on energy efficiency from 2017/18.

Our online sales channels, available 
through any device, allow our customers 
to reduce their environmental impact as 
travel to our branches for product advice 
or product collection is reduced. 

For information about our environmental 
efficiency efforts see page 37. 

Page 37

For information about our health and 
safety programme see pages 23 and 36.

Pages 23 and 36

Technology 

£3 billion

revenue from e-commerce activities

We are continually investing in 
technology to improve our business, 
win new customers and retain existing 
customers. E-commerce accounts for 
£3 billion (20 per cent) of the Group’s 
revenue and our customer facing 
channels to market are mentioned 
on page 24. Additional technology 
investments are aimed at improving 
execution and efficiency in all areas of 
our business from warehousing, fleet, 
inventory and customer relationship 

management to back-office human 
resources and financial management 
and reporting systems. 

As many of our competitors are small 
local distributors this is a major source of 
competitive advantage. We are focused 
on staying ahead of the competition by 
looking at every opportunity in this space 
while defending against any new threats 
that may enter the market.

Distribution network

6,100

fleet vehicles 

Our extensive distribution network 
and large fleet enable us to ensure 
same or next day availability of a wide 
basket of products to our customers. 
Our customers rely upon us for prompt 
and flexible delivery options to meet 
their own needs.

Suppliers deliver in bulk to our 
distribution centres, our branches 
or directly to our customers. 
We predominantly distribute from 
distribution centres, ship hubs and 
branches to customers. 

The safety of our drivers is taken very 
seriously and during 2016/17 an in-
depth risk assessment was conducted 
into driver safety by our health and 
safety experts. The assessment 
took into account vehicle condition, 
road hazards, loading and unloading 
risks, physical health risks and driver 
training. Existing controls have been 
strengthened and new controls 
introduced to best protect our drivers. 
We monitor our collision rate monthly 
for both our goods fleet and company 
car fleet. Each business has targets 
to reduce their collision rate and 
performance is reported to the Executive 
Committee each month and to the Board 
every other month. 

Approximately 55 per cent of our carbon 
footprint is generated by transport 
(including commercial vehicles, company 
cars and business travel by road, rail 
or air) and 43 per cent of this is from 
commercial vehicles, whether our own 
or that of third party hauliers that we 
partner with. 

To keep our distribution network running 
efficiently with minimal impact on the 
environment, each of our businesses 
has targets to reduce carbon and the 
associated costs for transport, relative 
to revenue. Distribution network 
improvements in 2016/17 which have 
positively impacted our environmental 
performance include fleet upgrades and 
the installation of a telematics system 
in the commercial fleet in the USA (see 
case study below). Our branches also 
use the distribution network to support 
their waste management efforts, sending 
recyclable packaging waste back to the 
distribution centres for sorting, baling 
and recycling.

Where possible, we work with our 
suppliers to reduce their environmental 
impacts. For example, we help our 
suppliers to avoid unnecessary travel 
by “backhauling” product from their 
factories when our trucks are returning 
empty to our distribution centres. 
In 2016/17, we saved our suppliers in the 
USA and UK from travelling 4.2 million 
miles. This equates to 5,946 tonnes 
of avoided carbon emissions (the 
equivalent of taking 1,256 passenger 
vehicles off the road for a year*). 
*www.epa.gov

For information about our environmental 
efficiency efforts see page 37. 

Page 37

For information about our health and 
safety programme see pages 23 and 36.

Pages 23 and 36

Case study

Improving driver 
behaviours
A new telematics 
system has been 
installed in the  
goods fleet of our 
business in the USA.  
The system allows  
for monitoring of 
driver behaviours  
to mitigate  
speeding, excessive 
idling and harsh 
acceleration or 
braking. Besides 
supporting more 
efficient driving 
behaviours and 
optimising fuel 
consumption this also 
serves to increase 
the safety of our 
driver population.

Ferguson plc Annual Report and Accounts 2017

25

Key performance indicators

Measuring our progress

As stated in last year’s report, we have aligned our KPIs  
to our strategic drivers set out in detail on page 17.

Engaged  
associates

Excellent  
service ethic

Strong sales  
culture

Organic  
expansion

Bolt-on  
acquisitions

Adjacent  
opportunities

Operating model 
and e-commerce  
development

Pricing  
discipline

Own label  
penetration

Key performance indicator and definition

Performance

Like-for-like revenue growth
The percentage increase or decrease in revenue year-on-year 
excluding the effect of currency exchange, acquisitions and disposals, 
trading days and branch openings and closures.

7.8%

6.1%

5.4%

+6.0%

6.0%

2.9%

Like-for-like revenue growth was 6.0 per cent 
in 2016/17. The improved growth rate from 
2015/16 was due to a strong outperformance 
of the market in the USA and the headwinds 
of commodity deflation and weak industrial 
markets easing.

Gross margin
The ratio of gross profit, excluding exceptional items, to revenue.

Trading margin
The ratio of trading profit, excluding exceptional items, to revenue.

2013

2014

2015

2016

2017

28.0%

28.2%

27.7%

28.9%

28.5%

+0.4%

Gross margin improved by 40 basis points 
compared to 2015/16 principally as a result 
of the USA and UK improving their mix of 
business towards higher margin channels 
and product categories.

2013

2014

2015

2016

2017

6.9%

6.8%

6.9%

6.6%

6.3%

2013

2014

2015

2016

2017

+0.1%

The trading margin improved and returned 
to a high of 6.9 per cent. Growth was driven 
by all regions performing well and the mix of 
business improving.

Average cash-to-cash days
The 12-month average number of days from payment for items of 
inventory to receipt of cash from customers.

57

57

56

56

54

2 days improvement

Average cash-to-cash days improved year-
on-year to 54 days. All regions improved 
their working capital with reductions in both 
inventory and receivable days.

26

Ferguson plc Annual Report and Accounts 2017

2013

2014

2015

2016

2017

Strategic report

Governance

Financials

Other information

Key performance indicator and definition

Performance

Return on gross capital employed*
The ratio of trading profit to the average year-end aggregate of 
shareholders’ funds, adjusted net debt and cumulative goodwill and 
other acquired intangible assets written off. This is for continuing 
and discontinued operations.

*  Return on gross capital employed is an APM, see note 2 

on pages 91 and 92 for further information.

14.3%

14.8%

19.5%

16.9%

17.2%

+2.3%

Return on gross capital employed improved 
from 17.2 per cent to 19.5 per cent. This is in 
line with our investment case and long-term 
objective of generating attractive returns 
on capital.

2013

2014

2015

2016

2017

Associate engagement, USA
Engaged associates deliver excellent customer service, 
consequently we measure associate engagement in every region. 
Engagement surveys are periodically sent to associates at all levels 
asking: “Would you recommend Ferguson as a place to work to a 
good friend?”.

84.5%

77.4%

Customer service, USA
There is a good correlation in our business between high customer 
loyalty scores in a branch and better financial performance. The net 
promoter score is a means of measuring customer service. The survey 
asks: “How likely is it that you would recommend Ferguson to a friend 
or colleague?” and customers respond with a score between zero (bad) 
and 10 (exceptional). We look at the 12-month average of the proportion 
of customers who scored nine or more, less those customers scoring 
six or less. The methodology was changed in 2017 and prior years 
restated to weight the responses by business unit revenue.

20161

2017

1. 

 A new methodology using an annual associate 
wide survey rather than more frequent pulse 
surveys, was launched in 2016.

65.2%

63.0%

61.7%

63.8%

61.8%

2013

2014

2015

2016

2017

-7.1%

The process of tracking and reporting engagement 
differs by region, therefore an example is 
given for the USA. Average engagement was 
77.4 per cent in 2016/17, a decline compared to 
2015/16 but it remains a very high score, well 
above industry averages. Management believes 
the lower score achieved in 2016/17 was due 
to reorganisation and leadership changes 
which included Business Model Improvement, 
a complex nationwide change management 
programme, which is now complete.

+2.0%

The process of tracking and reporting 
customer service differs by region, therefore 
an example is given for the USA. The average 
net promoter score increased in 2016/17 to 
63.8. This score is among the highest levels 
in the industry.

Injury rate
Total number of injuries per 100,000 hours worked. The numbers 
are based on injuries requiring an associate to leave the workplace 
for medical treatment. The hours worked are calculated using 
full-time equivalent associate numbers and average work days by 
business and assume an eight-hour working day. This is for continuing 
and discontinued operations.

1.67

1.57

1.51

1.52

1.63

2013

2014

2015

20161

2017

1. 

 Prior year data has been restated to reflect 
improved historic data.

7.2% deterioration

Injuries requiring medical treatment per 
100,000 hours worked deteriorated by 
7.2 per cent compared to the previous year. 
This is primarily as a result of a deterioration 
of the injury rate in the USA. All businesses 
have plans in place to improve the injury rate. 

See the Sustainability section for more 
information on pages 34 to 37.

Ferguson plc Annual Report and Accounts 2017

27

Regional performance

A more focused  
geographic footprint

We are progressively focusing more resources on our business in the 
USA where we generate the most attractive returns for our shareholders. 
Our international operations are also important and make a significant 
contribution to the Group. 

USA

Key  
highlights

Like-for-like 
revenue growth  
of 7.1 per cent

Trading margin 
of 8.0 per cent

Good growth 
in residential  
and commercial 
markets

Nine bolt-on 
acquisitions  
completed in 
the year

Five-year performance 
£m

5

11,824

4

6,615

6,898

481

530

9,288

8,176

673

761

950

2013
Revenue

2014

2015
Trading profit

2016

2017

3

1

Revenue 
by market 
sector

Quarterly like-for-like 
revenue growth 
%

4.7

4.1

5.0

3.2

4.3

6.7

8.6

8.8

2

1  Residential RMI 

2  Non-residential RMI 

3  Residential new construction 

4  Non-residential new construction 

5  Civil/Infrastructure 

34%

25%

18%

16%

7%

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

2016

2017

28

Ferguson plc Annual Report and Accounts 2017

Business profile
The business is the market leading 
distributor of plumbing and heating 
products in the USA. It operates nationally 
serving the residential, commercial, civil 
and industrial markets. Residential end 
markets represent about 50 per cent 
of sales within the USA and commercial 
about 35 per cent, with the remainder split 
between civil/infrastructure and industrial 
equally. We predominantly serve the 
Repair, Maintenance and Improvement 
(“RMI”) markets, with relatively low 
exposure to the new construction market.

We operate seven business units in 
the USA offering different categories 
of plumbing and heating products and 
solutions to fit the customers’ needs. 
Six of the business units predominantly 
serve trade customers with one serving 
mainly consumers. There are no direct 
competitors that operate across all of 
our markets. Each business unit has its 
own competitors which range from large 
national companies, including trade sales 
by large home improvement chains, 
to small, privately owned distributors.

The business in the USA constantly 
aims to strengthen its positions in 
existing and adjacent markets through 
bolt-on acquisitions. During the year 
we completed nine bolt-on acquisitions 
with acquisitions in the majority of our 
business units. 

At the end of the year we operated 
1,423 branches serving all 50 states 
with 23,986 associates. The branches 
are served by 13 distribution centres, 
providing same day and next day product 
availability, a key competitive advantage.

Strategic report

Governance

Financials

Other information

Market trends
Macroeconomic trends
Demand in the USA business is 
impacted by changes in activity in the 
economy in the USA. The following 
macroeconomic trends have an impact 
on all of our business units.

The Gross Domestic Product (“GDP”) 
is one of the primary indicators used to 
gauge the health of a country’s economy. 
It is equal to the total expenditure for all 
final goods and services produced within 
the country in a specific period of time.

GDP growth1 
% Calendar year

100

95

90

85

80

75

3.8

3.3

2.4

2.0

1.4 1.2 1.5 1.8

2.0 2.1

Consumer confidence2

Q1

Q2

Q3 Q4

Q1

2015

Q2 Q3
2016

Q4

Q1 Q2
2017

1.    GDP: % change compared to the same quarter 
of the previous calendar year. Source: OECD.
2.   Confidence: Index of results from a consumer 
confidence survey that measures the level 
of optimism consumers have about the 
performance of the economy in the next 
12 months. Source: Surveys of consumers, 
University of Michigan.

GDP growth in the USA has been positive 
for the last 12 months, indicating continued 
expansion in the economy. The rate 
of growth has sequentially increased 
quarter on quarter throughout the last year 
showing an increasing rate of growth.

Consumer confidence has increased 
over the last 12 months to levels 
consistent with Q1 2015. 

The unemployment rate continues to fall, 
it has sequentially decreased quarter on 
quarter for over 24 months. 

Specific market trends
The four end markets that Ferguson 
serves have different characteristics 
and as such certain market data is more 
relevant to specific end markets.

Residential markets
(Approximately 50 per cent of revenue)

The Leading Indicator of Remodelling 
Activity (“LIRA”) provides a short-term 
outlook of national home improvement 
and repair spending to owner-occupied 
homes. It is designed to project the 
annual rate of change in spending for 
the current quarter and subsequent 
four quarters. The LIRA projections 
have continued to increase over the 
last 12 months, indicating growth in the 
market in 2017/18. 

Leading Indicator of 
Remodelling Activity (“LIRA”)1 
$bn Calendar year

280

285 291

296

299 305 311 316

317 324

10

8

6

4

2

0

% change

Q1

Q2

Q3 Q4

Q1

2016

Q2 Q32
2017

Q42

Q12 Q22
2018

1.    $bn remodelling spend and % change 

compared to the same quarter of the previous 
calendar year. The LIRA underwent a re-
benchmarking in April 2016. Source: The Joint 
Center for Housing Studies.

2.  Projection.

In addition, existing single-family home 
sales is a good indicator for the strength 
of the market and tends to be a driver of 
remodelling spend. The number of sales 
has shown steady growth over the last 
12 months.

52%

of revenue 
generated from 
residential 
markets in 
the USA

Commercial
(Approximately 35 per cent of revenue)

The American Institute of Architects 
(“AIA”) Billings Index – Commercial/
Industrial is a leading economic indicator 
of construction activity and reflects, 
with an approximate nine to 12-month lag 
time, construction spending. Any score 
below 50 indicates a decline in business 
activity across the architecture profession, 
whereas an index score above 50 
indicates growth.

The index has been above 50 for the last 
three quarters of 2016/17 after dipping to 
49.9 in the first quarter of 2016/17.

Civil/Infrastructure
(Approximately 7.5 per cent of revenue)

The AIA Billings Index – Commercial/
Industrial is also a good indicator for the 
civils market.

The non-residential construction Put In 
Place survey is a further indicator of the 
strength of the market, reflecting the 
value spent each month on structures in 
the sector. The value of spend was rising 
year-on-year for the first three quarters of 
2016/17 but declined in the final quarter 
of 2016/17.

Industrial
(Approximately 7.5 per cent of revenue)

A good indicator of the strength of our 
industrial market is the Institute of Supply 
Chain Management Purchase Managers 
Index. Any reading above 50 indicates 
that the manufacturing economy is 
generally expanding, below 50 indicates 
that it is generally declining. The index has 
been above 50 throughout 2016/17 and 
sequentially growing through the year.

Developing e-commerce
This year we launched the new 
Ferguson.com website which is the 
foundation for future e-commerce 
and omni-channel customer 
engagement. It provides new 
functionality and solutions that will 
help customers run their businesses 
more effectively.

This latest iteration provides 
our customers with significant 
improvements to functionality, 
such as identifying the accessories 

a customer needs to install equipment. 
There are improved product lists and a 
quotation centre where customers can 
store their quotes, with improvements in 
quote-to-order functionality. Messaging  
and text updates on the status of 
customer deliveries are also available. 

E-commerce sales are growing rapidly 
in the USA and in 2016/17 amounted 
to £2.6 billion accounting for 22 per 
cent of USA sales, growth of 25 per 
cent. Our customers have undertaken 
18.5 million “Self Service Events” during 
the year, providing them with significant 

“Our strategy 
is to provide 
our customers 
with the most 
comprehensive 
set of 
e-commerce tools 
in the industry 
and continue to 
extend our overall  
capabilities.”
Mike Brooks 
Chief Marketing  
Officer, USA

service benefits, and helping us to 
lower the cost to serve. 

We aim to have the best transactional 
e-commerce capability in our industry 
which is increasingly becoming a 
competitive advantage over smaller 
regional competitors. We have 
a competitive advantage in the 
deployment of technology, partly 
as a result of our scale, and we 
will aim to maintain and enhance 
it as we continue to invest in our 
technology platforms.

Ferguson plc Annual Report and Accounts 2017

29

Regional performance continued

USA continued

Business units and brands
The size and market positions of the main 
businesses are below:

1st

Blended 
Branches is the 
number one 
distributor of 
plumbing and 
heating products 
in the USA

Market position*
Blended Branches 

Waterworks standalone 

B2C e-commerce 

1st

1st

1st

HVAC 
*  Management’s estimate of market position.

3rd

5

Revenue by 
business unit

4

3

2

1  Blended Branches  

2  Waterworks standalone 

3  B2C e-commerce 

4  HVAC standalone  

5   Other (Industrial, Fire and  

1

60%

16%

7%

7%

Fabrication and Facilities Supply)  

10%

Blended Branches like-for-like 
revenue growth by region

VT

NH

ME

MA
RI
CT
NJ
DE
MD
DC

WA

OR

ID

MT

WY

NV

CA

UT

CO

ND

SD

NE

MN

IA

KS

MO

AZ

NM

OK

AK

TX

HI

AR

LA

WI

MI

OH

IL

IN

NY

PA

KY

TN

VAWV
NC

SC

MS

AL

GA

FL

Key

  West +6.9%

 South Central +7.2%

  North Central +3.8%
  East +7.1% 

30

Ferguson plc Annual Report and Accounts 2017

Blended Branches
Blended Branches is the largest 
business unit serving customers 
across the residential and commercial 
sectors for RMI and new construction. 
Blended Branches mainly provides 
plumbing and sanitary products as 
well as heating solutions to trade 
customers through a combination of 
branch counters, inside and outside 
sales associates and our fast growing 
e-commerce channel which enables 
customers to be served 24/7 through 
their online account. The business also 
operates 275 showrooms, serving 
trade customers and consumers, which 
showcase bathroom, kitchen and 
lighting products and assist customers 
in designing their home improvement 
projects. The showroom channel 
generated revenue of over £1.3 billion 
in 2016/17. 

In certain markets where it is more 
efficient and effective we will serve 
our customers through a Blended 
Branches location rather than 
standalone Heating, Ventilation and Air 
Conditioning (“HVAC”), Waterworks or 
Industrial business.

Blended Branches is the number one 
distributor of plumbing and heating 
products in the USA, with an estimated 
market share of 17 per cent. There are 
only three national competitors with 
a market share above 5 per cent. 
The estimated combined market 
share of the top four companies is 
40 per cent with the remainder of the 
market consisting of mid-size regional 
distributors and small, local distributors.

Blended Branches’ market share 
varies significantly across the USA 
from low single digit market share 
in some states to high-twenties in 
others. There continues to be excellent 
opportunities to expand the business 
geographically, particularly in large 
metropolitan areas across the country.

Waterworks standalone
The Waterworks business is the largest 
waterworks distributor in the USA. 
It distributes PVF, hydrants, meters and 
related water management products 
alongside related services including 
water line tapping and pipe fusion. 
Waterworks sales tend to be part of 
large planned projects to public and 
private water sewer authorities, utility 
contractors, public works/line contractors 
and heavy highway contractors on 
residential, commercial and municipal 
projects across the water, sanitary sewer 
and storm water management markets.

The Waterworks market has two 
large competitors holding around 
45 per cent market share, we estimate 
our market share to be 24 per cent. 
No other company holds greater than 
5 per cent market share.

B2C e-commerce
The B2C e-commerce business sells 
home improvement products directly 
to consumers via a network of online 
stores, the primary brand is Build.com. 
The business is supported by a call 
centre of product experts to provide 
product advice and to assist customers 
with orders. The business uses the 
same distribution network as the 
trade businesses.

We estimate our B2C e-commerce 
business to be the largest online 
supplier of plumbing and heating 
products direct to consumers, and 
the largest competitor is a similar size.

HVAC standalone
The HVAC business is an industry 
leader in wholesale heating and 
cooling distribution offering heating, 
ventilation, air conditioning and 
refrigeration equipment, parts and 
supplies to specialist contractors. 
The business predominantly serves 
the residential and commercial markets 
for repair and replacement in addition 
to heating and air conditioning projects. 
Branded Branches selling high quality 
products are an important feature 
for this market. 

 
Strategic report

Governance

Financials

Other information

+8.2%

Improvement 
in trading profit 
at constant 
exchange rates 
in the USA

Operating performance
Our business in the USA grew revenue 
7.1 per cent on a like-for-like basis which 
included price deflation of 0.5 per cent 
principally due to falling commodity 
prices in the first half. In the second half 
commodity deflation has subsided and 
overall there were low levels of inflation 
in the market. 

The organic revenue growth by 
customer end market was as follows:

% of USA 
revenue1

Organic 
revenue 
growth

Residential

Commercial

Civil/Infrastructure

Industrial

~50% +9 – 10%
+7 – 8%
~35%
~7.5%
~7.5%

+4 – 5%

Flat

1. 

 Previously reported Municipal has now been 
more accurately analysed between Residential, 
Commercial and Civil/Infrastructure.

Blended Branches, Waterworks, HVAC, 
Fire and Fabrication and Facilities 
Supply generated good growth and 
gained market share. Industrial revenues 
recovered after a weak first half 
which was impacted by a slowdown 
in end markets. Build.com, our B2C 
e-commerce business, continued to 
grow strongly throughout the year. 
Acquisitions contributed 2.7 per cent 
of additional revenue in the year. 

E-commerce accounted for over 
£2.6 billion (22 per cent) of revenue 
in the USA and we have continued to 
prioritise investment in both our B2B 
and B2C platforms. Online ordering 
is a valuable sales order channel for 
our customers, giving them greater 
flexibility. During the year we upgraded 
our technology platforms including 
the delivery of a new Ferguson.com 
website and a dedicated showroom 
website to enable customers to prepare 
for consultations. These new platforms 
have added new time-saving features 
and greater functionality to enhance the 
customer experience. 

We improved our gross margins 
and operating expenses grew with 
investments in technology, marketing 
and fleet along with increased associate 
numbers, wage inflation and expense 
growth from acquisitions. Trading profit 
of £950 million (2016: £761 million) 
was 8.2 per cent ahead of last year at 
constant exchange rates and exchange 
rate movements increased trading profit 
by £116 million. The US trading margin 
was 8.0 per cent (2016: 8.2 per cent).

Nine acquisitions were completed during 
the year with total annualised revenue of 
£267 million. Since the year end we have 
acquired two more B2C businesses, 
AC Wholesalers and Supply.com which 
generate £86 million of annualised 
revenue. During the year we disposed 
of Endries, a small fasteners business, 
for £186 million. The business generated 
revenue of £170 million and trading profit 
of £16 million in the 10 months to disposal 
in June 2017.

Ferguson plc Annual Report and Accounts 2017

31

We estimate our HVAC business 
to be the third largest distributor 
of HVAC equipment in a highly 
fragmented market with the market 
leader about twice the size with an 
estimated 10 per cent market share.

Industrial standalone
The Industrial business is a 
supplier of PVF and industrial 
maintenance, repair and operations 
(“IMRO”) specialising in delivering 
automation, instrumentation, 
engineered products and turn-key 
solutions. We also provide supply 
chain management solutions for a 
full range of PVF and IMRO supplies 
focusing on providing cost savings 
across the entire supply chain.

The Industrial business distributes 
products to industrial customers 
across all sectors including oil and 
gas, mining, chemical and power.

The industrial market is fragmented, 
we estimate the market leader to 
hold 10 per cent market share and 
our market share to be 7 per cent.

Fire and Fabrication
The Fire and Fabrication business 
caters to fire protection contractors 
and engineers offering fire protection 
products, fire protection systems 
and bespoke fabrication services 
to commercial contractors for new 
construction projects.

We estimate our market share 
to be 20 per cent and the two 
largest competitors holding an 
estimated 30 per cent market 
share between them. 

Facilities Supply
The Facilities Supply business 
provides products, services 
and solutions to enable reliable 
maintenance of facilities across 
multiple RMI markets including 
multi-family properties, government 
agencies, hospitality, education 
and healthcare. The Facilities Supply 
market is highly fragmented with 
no competitors holding more than 
5 per cent market share.

Regional performance continued

Key  
highlights

Five-year performance 
£m

Like-for-like 
revenue growth  
of 1.0 per cent

Trading margin 
of 3.8 per cent

Markets remain 
challenging

Transformation 
plan continuing

1,769

1,853

1,987

1,996

2,012

95

96

90

74

76

2013
Revenue

2014

2015

2016

2017

Trading profit

Quarterly like-for-like 
revenue growth 
%

(1.1)

(2.9)

(0.4)

(2.1)

(2.9) 3.6 (0.4) 4.2

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

2016

2017

5

Revenue 
by market 
sector

4

3

2

1  Residential RMI 

2  Non-residential RMI 

3  Residential new construction 

4 

 Non-residential new construction 

5  Civil infrastructure 

1

50%

12%

11%

17%

10%

32

Ferguson plc Annual Report and Accounts 2017

UK

Business profile
The UK operates three businesses 
under the Wolseley brand predominantly 
in the trade market through 642 
branches covering the whole country. 
These branches are served by six 
distribution centres providing same 
and next day product availability, a key 
service offering to our customers. The UK 
business mainly serves RMI markets, and 
has relatively low exposure to the new 
residential construction market. At 31 July 
2017, Wolseley UK had 5,900 associates.

The UK business is currently in the 
first year of a major transformation 
programme to improve service to 
customers, performance and profitability.

Business units and 
market position
The size and market positions of the 
main businesses are:

Percentage  
of revenue

Market
 position1

Plumbing and Heating

Pipe and Climate

Infrastructure

70%

16%

14%

=1

2

=1

1. 

 Management’s estimate of market position.

Plumbing and Heating is the largest 
business within the UK, representing 
70 per cent revenue. It operates under 
the Wolseley brand with a number of 
smaller brands including William Wilson 
and soak.com. These businesses 
provide plumbing and heating products 
primarily to trade customers in the 
residential and commercial sectors, 
for RMI purposes. The Plumbing and 
Heating business also provides specialist 
above ground drainage products.

The Pipe and Climate business distributes 
pipes, valves and fittings as well as air 
conditioning and refrigeration products to 
B2B customers in the commercial sector, 
mainly for non-residential new construction.

Infrastructure is a specialist in below 
ground drainage. Operating under the 
Burdens and Fusion brands, it serves the 
civil infrastructure and utilities markets.

Market trends
The quarterly GDP growth rate has 
been relatively flat for the last 12 months 
averaging just under 2 per cent. 

Consumer confidence has been negative 
and declining for the last 12 months 
indicating an expected decline in the 
economy over the next 12 months.

GDP growth1 
% Calendar year

2.8

2.4

1.8

1.7

1.6 1.7 2.0 1.9

2.0 1.7

10

5

0

-5

-10

Consumer confidence2

Q1

Q2

Q3 Q4

Q1

2015

Q2 Q3
2016

Q4

Q1 Q2
2017

1. 

 GDP: % change compared to the same quarter 
of the previous calendar year. Source: OECD.
2.   Confidence: Index of results from a consumer 

confidence survey that measures the 
level of optimism consumers have about 
the performance of the economy in the 
next 12 months. Source: Gfk Consumer 
Confidence Index.

Operating performance
Like-for-like revenue was 1.0% ahead 
including price inflation of 2.2 per cent. 
Whilst new residential construction 
markets grew, repairs, maintenance 
and improvement markets, where we 
generate the majority of our trading 
profit, were flat. We continued to achieve 
good growth in the small customer 
segment which was offset by declining 
revenue in the large customer segments. 
The Pipe and Climate and Infrastructure 
businesses traded well and gained 
market share, though Plumbing and 
Heating markets remained challenging. 
We continue to invest in our B2C 
business, soak.com, which traded well 
and achieved good growth. 

Gross margins were ahead of last year 
and headcount was 2.8 per cent lower. 
Trading profit of £76 million was £2 million 
ahead of last year. The trading margin 
grew by 10 basis points to 3.8 per cent.

During the year we remained firmly 
focused on implementing the strategy 
we announced in September last year. 
The transformation programme is 
continuing and we made progress in 
simplifying our customer propositions 
and optimising the supply chain and 
branch network to deliver a more 
efficient business. The programme 
remains in the early stages. Exceptional  
restructuring charges of £40 million were 
partly offset by £11 million one-off credits 
relating to a pension curtailment gain. 

Strategic report

Governance

Financials

Other information

Canada and Central Europe

Key  
highlights

Five-year performance 
£m

Like-for-like 
revenue growth  
of 3.6 per cent

Trading margin 
of 4.3 per cent

Canada markets 
improving

986

905

871

862

1,042

51

45

37

37

45

2013
Revenue

2014

2015

2016

2017

Trading profit

Quarterly like-for-like 
revenue growth 
%

(1.3)

(1.0)

0.7

1.4

(1.5)

1.2

7.3

7.9

Q1

Q2

Q3

Q4

Q1

Q2

Q3

Q4

2016

2017

5

4

Revenue 
by market 
sector

3

2

1  Residential RMI 

2  Non-residential RMI 

3  Residential new construction 

4 

 Non-residential new construction 

5  Civil infrastructure 

1

44%

17%

21%

16%

2%

Business profile
Canada and Central Europe operates 
across two countries, Canada and 
the Netherlands.

Wolseley Canada operates in the 
trade market serving the residential, 
commercial and industrial sectors in both 
RMI and new construction. Wasco in 
the Netherlands predominantly serves 
trade customers operating in residential 
RMI and residential new-construction 
markets. The businesses operate 245 
branches with three distribution centres. 
At the year-end Canada and Central 
Europe had 2,862 associates.

Business units and 
market position
The size and market positions of the 
main businesses are:

Percentage  
of revenue

Market 
position1

Wolseley Canada

Wasco (Netherlands)

80%

20%

2

3

1. 

 Management’s estimate of market position.

Wolseley Canada (80 per cent of 
revenue) supplies plumbing, heating, 
ventilation, air conditioning and 
refrigeration products to residential 
and commercial contractors. It also 
supplies specialist water and waste 
water treatment systems to residential, 
commercial and municipal contractors, 
and supply PVF solutions to oil and 
gas customers. 

Wasco (20 per cent of revenue) is 
a distributor of heating, plumbing 
and related spare parts across 
the Netherlands.

Market trends
Canadian GDP growth has been 
increasing steadily from a low in the final 
quarter of calendar 2014 to a recent high 
of 2.3 per cent. Consumer confidence 
has been growing with GDP and is 
currently at a peak of 110.8.

GDP growth in the Netherlands has 
been increasing over the last 12 months 
to 2.5 per cent.

Canada GDP growth1 
% Calendar year

1.9

0.7 0.8

0.4

1.3

1.1

1.5 2.0

2.3 3.7

115

110

105

100

95

90

85

Consumer confidence2

Q1

Q2

Q3 Q4

Q1

2015

Q2 Q3
2016

Q4

Q1 Q2
2017

1. 

 GDP: % change compared to the same quarter 
of the previous calendar year. Source: OECD.
2.   Confidence: Index of results from a consumer 
confidence survey that measures the level 
of optimism consumers have about the 
performance of the economy in the next 
12 months. Source: The Conference Board 
of Canada.

Operating performance
In Canada and Central Europe like-
for-like revenue grew by 3.6 per cent 
including price inflation of 1.7 per cent. 
Acquisitions contributed 0.9 per cent of 
additional growth. Canada grew well and 
the Netherlands also made very good 
progress. Gross margins were broadly 
flat, mainly due to competitive conditions 
in Western Canada.

Operating expenses were well 
controlled with headcount up 1.2 per 
cent. Exchange rate movements were 
favourable and increased trading profit 
by £6 million. Reported trading profit of 
£45 million was £8 million ahead of last 
year. The trading margin was maintained 
at 4.3 per cent.

As previously announced the merger 
of our Tobler business with Walter 
Meier in Switzerland was completed on 
6 April 2017 and we now own 39.2 per 
cent of the combined business. For the 
8 months prior to the transaction Tobler 
generated £176 million of revenue and 
£11 million of trading profit.

Since the year end we have acquired 
three more businesses, Aircovent 
in the Netherlands and Plomberium 
Pierrefonds and Tackaberry in Canada, 
combined they generate £23 million of 
annualised revenue.

Ferguson plc Annual Report and Accounts 2017

33

Sustainability

Building a  
better business

Ferguson’s “Better Business” framework comprises 13 material issues  
which actively support our growth, improve associate engagement,  
address our top risks and compliance requirements or are important  
to our shareholders, customers and suppliers.

We strive to make these issues an 
integral part of how we do business, 
which is reflected in this report. 

Many of the issues are described within 
the key resources and relationships 
section on pages 22 to 25.

Stakeholder engagement
The framework was established 
following consultation with our 
stakeholders. A comprehensive 
review of our sustainability strategy 
is conducted each year and takes into 
account feedback from our investors, 
suppliers, customers, associates and 
third parties. 

Our values

Our material issues

Our principles

Our  
people

Talent management and development  We are committed to people 
development at every level of 
All
the organisation. 

Competitive pay and reward 
All

We offer competitive remuneration  
to our people.

Associate engagement 
All

Diversity and inclusion 
All

Health and safety
All

We value our associates and actively 
work to improve associate engagement. 

We understand, respect and value 
personal and cultural differences.

We will not compromise the health or 
safety of any individual. 

Ethical behaviour and human rights 
All

We adhere to strict Human Resources 
policies and comply with our own 
Code of Conduct. 

We act with integrity
We conduct all our activities with 
fairness, honesty and integrity.

Our  
products

Product quality and integrity 

Responsible sourcing 

Promoting “eco” products

We work with our suppliers to maintain 
excellent standards of product quality 
and safety. 

We expect our suppliers, contractors and 
agents to adhere to our Code of Conduct 
and to adopt similar standards. 

We are a positive link in the sustainable 
construction supply chain. 

We drive for results  
and improvements
We listen and respond to the needs 
of our customers, then exceed their 
expectations. We are not happy with 
the status quo, and constantly strive 
to improve.

We value our people
We understand, respect and value 
personal and cultural differences; 
we are open and honest in all our 
dealings with our people.

34

Ferguson plc Annual Report and Accounts 2017

Our  
operations

Environmental efficiency 

We run efficient operations that consume 
less energy and produce less waste. 

Compliance with the law

We are committed to observing both 
the spirit and the letter of the law.

Protecting information 

We protect both digital and physical 
information on behalf of our stakeholders. 

Our 
communities

Active corporate citizen 

We voluntarily contribute our time and 
our financial support to the communities 
in which we work. 

 
Strategic report

Governance

Financials

Other information

Key to drivers of profitable growth

Engaged associates

Organic expansion

Operating model and 
e-commerce development

All

All nine of our drivers  
of profitable growth

Excellent service ethic

Bolt-on acquisitions

Pricing discipline

Strong sales culture

Adjacent opportunities

Own label penetration

Opportunities

Risks

A multi-skilled and well trained workforce will help us 
to deliver against our objectives and adapt to changing 
customer needs.

Changing operating models require us to constantly  
up-skill our people. A competitive marketplace puts greater 
emphasis on excellent career development to attract talent. 

Well structured remuneration and incentive programmes 
align associate and company objectives in order to 
maximise results.

An uncompetitive remuneration programme could impact 
our ability to attract and retain the best people.

Motivated and engaged people deliver excellent 
customer service, develop strong supplier relationships 
and maximise operational efficiencies.

A diverse workforce brings with it the widest range 
of knowledge, skills and experience and promotes 
innovation. An inclusive environment allows our people 
to feel at ease in the workplace.

A robust health and safety programme protects our 
people, customers and suppliers. It also improves 
productivity by reducing the number of days lost to injury.

Low associate engagement can lead to sub-optimal business 
results and poor retention of our people. 

In an ever-changing market a lack of diversity can limit business 
progression. 

Our principal risks relate to manual handling, working at height, 
the use of motorised equipment and vehicle collisions. If not 
mitigated, these risks can harm our associates, impact our 
productivity and incur costs. See page 47, Health and safety.

A commitment to high ethical standards strengthens 
our reputation with customers, suppliers and other 
stakeholders.

The business is exposed to risks of bribery and fraud, which can 
damage our reputation. Compliance programmes are in place 
to mitigate these risks. See page 48, Government regulations.

Sourcing and supplying safe, quality products improves 
our margins, enhances customer satisfaction and enables 
our people in branch to devote more time to service.

Product-related litigation is recognised as one of our principal 
risks. For more detail on how we are managing the risk, 
see page 47.

Working with reputable suppliers gives our stakeholders 
confidence in the integrity of our supply chain, including 
standards around ethical labour, modern slavery, conflict 
minerals and anti-bribery and corruption. 

There is increasing focus on supply chain transparency 
due to the risk of business interruption or reputational harm. 

Where the opportunity exists, we can gain market share 
by supplying eco products and offering training and 
advice to our customers. 

Building regulations increasingly focus on sustainable 
construction. Growth opportunities can be missed if we 
do not adapt to our customers’ changing product needs.

Better energy and waste management decreases  
costs and improves operational efficiencies.

Compliance with legal regulations gives us a licence  
to operate.

Robust systems and processes together with an  
informed workforce allow us to protect our sensitive 
or commercial data.

Engagement with the communities in which we operate 
promotes our business and enhances people skills 
and engagement.

Energy costs and increasing “green” taxes can reduce 
Ferguson’s profit margins. We have reduction targets in place 
to minimise these costs.

Mitigating the risk of non-compliance with increasing levels 
of governmental regulations is a priority (see page 48). 
Without certain licences the Company cannot operate.

Information security is one of our principal risks.  
For more detail, see page 46.

Ferguson has many locally established competitors who 
are active in the community. A lack of engagement with our 
communities can weaken our reputation with both customers 
and employees.

Sustainability and drivers 
of profitable growth
The symbols above are displayed in 
the table to the left to indicate which of 
our strategic drivers are most directly 
supported by each of the “Better Business” 
programme components. The strategic 
drivers are summarised on page 17.

Governance
The overall “Better Business” framework 
is reviewed annually to test the ongoing 
materiality of the issues identified. 
The Group’s General Counsel is 
responsible to the Board for the overall 
programme. Objectives and, where 
appropriate, quantified targets are set 
for each material issue. Group-wide 
KPIs have not been set for all issues 
as it is not always practical to bring 
distinct local methods under one 
unified metric. Improved performance is 
the primary goal. Business units monitor 
performance throughout the year and 
performance reports are submitted to 
the Executive Committee and the Board 
at regular intervals.

“Better Business” –  
progress in 2017
The following two pages provide an 
overview of our progress in the year 
under review. It is referenced when 
further information on these topics 
can be found elsewhere in this report. 
A greater level of detail is available 
on the Ferguson plc website 
www.fergusonplc.com.

Ferguson plc Annual Report and Accounts 2017

35

Sustainability continued

Our people

Our progress on the six people issues 
is described on pages 22 to 24. 
Diversity and health and safety statistics 
and our human rights statement are 
provided below.

All material issues relating to our people 
directly affect all of our strategic drivers 
on page 17. The effectiveness and 
level of engagement of our people 
is crucial in delivering on our strategy 
and maintaining the sustainability of 
the business.

Talent management 
and development

Page 22

Health and safety

Ferguson had set a 2 per cent reduction 
target for each of the three health 
and safety metrics during the year 
under review. 

Injury rate

7.2% deterioration  
(1.63 per 100,000  
hours worked)

Lost workday  
rate

8.9% deterioration  
(53.75 per 100 employees)

Fleet third party 
collision rate

6.0% improvement  
(14.45 per 100 vehicles)

The deterioration in our injury and lost 
workday rates is disappointing and is 
primarily as a result of deteriorating 
rates in the USA. Further information 
on our key health and safety risks and 
the mitigating actions being taken is 
provided in the key resources and 
relationship section. 

Competitive pay and reward

Pages 23 to 25

Pages 22 and 23

Associate engagement

Page 23

Diversity and inclusion

Total 
men

Total 
women

% 
women

Directors (Board)

Senior leadership1

7

78

4

16

Total associates2

31,434

9,631

36%

17%

23%

1.    The Senior leadership group at Ferguson 

consists of managers drawn from business units 
and central functions with responsibility for 
planning, directing or controlling the activities of 
the Company.

2.   Total associate numbers of 41,065 are reported 
above (total men plus total women) including 
all continuing businesses. The lower number of 
33,000 reported on page 22 is the number of 
Full Time Equivalent associates for the ongoing 
businesses only.

Our diversity policy statement can be 
seen on page 65. 

Page 23

Ethical behaviour  
and human rights

Page 24 

Human rights
Both the United Nations Global 
Compact and Universal Declaration of 
Human Rights have been considered in 
determining the human rights issues that 
are material to Ferguson. These topics 
include associate policies (covering 
topics such as anti-discrimination), health 
and safety and ethics and conduct. 
All of these issues are managed through 
policies and programmes of work and 
are regularly monitored for compliance. 
Business partners and suppliers are 
expected to conform to Ferguson’s 
Code of Conduct. The Code of Conduct 
is detailed on the Ferguson plc website 
www.fergusonplc.com.

Case study

Working with 
responsible 
suppliers
One of the steps 
taken by the 
Company to 
assess the ethical 
behaviours of 
suppliers is to screen 
their company names 
through a third-party 
risk assessment 
portal. This allows 
for identification 
of any issues 
such as adverse 
media relating to 
regulatory breaches 
or employment 
practices, sanctions, 
criminal activity or 
links to senior ranking 
public officials. 
Tens of thousands of 
our suppliers have 
been assessed over 
the last two years. 
No high risk issues 
were identified. 
Ethical screening 
continues on higher 
risk entities.

36

Ferguson plc Annual Report and Accounts 2017

Our products

Product quality and integrity
During 2016/17, we continued to embed 
our quality control procedures for 
sourcing from the Far East. Quality teams 
in our Asian sourcing entities continue to 
visit and assess our suppliers. The overall 
framework for product integrity was 
reviewed and strengthened and 
additional resource was added to the 
quality team in the UK business. 

Responsible sourcing
Each business assesses its suppliers 
against set criteria to provide protection 
to both us and our customers in the 
event of a product failure or breach 
of regulation in the supply chain.

Page 24

Modern Slavery Act
The UK Modern Slavery Act 2015 (“the 
Act”) requires Ferguson plc and its group 
of companies (“the Group”) to make an 
annual statement outlining the steps the 
business is taking to identify and prevent 
modern slavery within our organisation 
and its supply chain. 

Through its various business divisions, 
the Group sources, distributes and sells 
products in mature markets in North 
America and Western Europe. A small 
percentage of the Group’s own label 
products are sourced from other regions, 
principally in Asia.

It is recognised that there could be a 
small risk of human trafficking or slavery 
in the manufacturing, distribution and 
logistics activities that are connected 
with our business. Ferguson plc has zero 
tolerance for such activities. 

The Group is undertaking a number  
of steps to minimise the risks of slavery 
occurring in our business or our  
supply chain.

 – We built upon our existing processes 
for background screening of suppliers 
so that now we have screened tens 
of thousands of our suppliers (see 
case study to the left). No slavery 
risks were identified in the process. 
The businesses continue to screen 
their highest risk entities (based on 
spend value, geographical location 
and business type).

Strategic report

Governance

Financials

Other information

“I am personally 
engaged with 
health and safety 
specialists from 
our businesses 
to ensure that 
we consider 
and act on their 
views for best 
practices and 
opportunities for 
improvement.”
John Martin
Group 
Chief Executive 
(page 18)

 – Training on combating modern 
slavery was delivered in local 
language to associates in the Group’s 
sourcing operations in China in 2016. 
Similar training is planned for the 
Group’s Taiwanese operations  
in September 2017.

 – Audits and site visits of suppliers in low 
cost countries are undertaken on their 
appointment and periodically thereafter. 
Procedures are in place for on-boarding 
and evaluating such suppliers.

 – The Group has maintained a 

Code of Conduct and a confidential 
whistleblowing line, applicable 
to all Ferguson businesses, which 
allow people to “speak up” in 
confidence and without the fear 
of any negative consequences.

This statement is made on behalf 
of all subsidiaries of Ferguson plc 
(www.fergusonplc.com) and is made 
pursuant to section 54(1) of the Act 
and constitutes our Group’s slavery 
and human trafficking statement for the 
financial year ending 31 July 2017. 

Further information on the steps taken by 
the Group’s UK subsidiary can be found 
at www.wolseley.co.uk.

Promotion of “eco” products
Our businesses continue to monitor the 
market for “eco” products and promote 
these products where there is customer 
demand. For example, customers of 
our online business Build.com can filter 
their product search to view products 
with recognised national environmental 
labels. The UK and Dutch businesses 
each have a dedicated showroom to 
promote renewable technologies and 
publish targeted marketing material on 
these products. 

Page 24

Our operations

Environmental efficiency
Ferguson plc set five-year targets to 
reduce carbon (-10 per cent) and waste 
(-15 per cent) per £m revenue and to 
increase the percentage of waste that is 
recycled to 40 per cent. Each business 
has set its own targets for carbon and 
waste to support the achievement of the 
Group goals. 

Performance at the end of 2016/17, one 
year into the target period, is positive 
across all three performance measures.

Carbon

Total waste

3.0% improvement (26.3 
tCO2e per £m revenue)

3.9% improvement (4.4 
tonnes per £m revenue)

% of total waste 
recycled

1.6% improvement 
from 30.1% to 31.7%

Total revenue of £17,324 million (including 
discontinued businesses) is used when calculating 
the relative carbon and waste performance. 
The lower number of £14,878 million reported on 
page 12 is the revenue for the ongoing businesses.

Total carbon emissions  
Tonnes of CO2 equivalent

468,322

448,966

455,144

116,234

137,815

110,697

116,257

144,190

139,472

214,273

194,079

199,416

2014/15
Scope 1

2015/16

2016/17

Scope 2

Scope 3

Total waste  
Tonnes

76,201

75,026

75,397

18,902

8,573

48,726

22,611

7,313

23,865

8,657

45,102

42,876

All Scope 1 and 2 emissions and selected 
Scope 3 emissions are reported. 
Further detail on the data provided can 
be found in the “Basis of Reporting” 
document on the Ferguson plc website 
www.fergusonplc.com.

Page 25

Compliance with the law
Legal and compliance teams 
across the Group work with the 
businesses to adhere to all legal and 
regulatory requirements. 

Protecting information
As our channels to market develop 
so too does the technology that we 
employ and the data that we hold. 
We are committed to protecting the 
security of our systems and information 
so that customers can transact with 
us safe in the knowledge that we 
have the appropriate safeguards 
in place. The Group operates an IT 
governance framework, including a 
full set of dedicated IT policies, aligned 
to known security and operational risks. 
A broader Group information security 
policy determines how we protect all 
information wherever it exists and in 
whatever form (electronic or hard-copy).

2014/15
Landfilled

2015/16
Incinerated

2016/17

Recycled

Pages 46 and 60

Due to rounding of the figures in the bar charts and 
tables there is not always a precise correlation with 
the sub-total and total performance figures.
Inaccuracies identified in prior year numbers 
resulted in immaterial adjustments to the absolute 
carbon and waste totals in the charts above. 

tCO2e/£m revenue

Carbon 
emissions

Scope 1 and 
2 emissions

Scope 3 
emissions

Total 
emissions

2014/15* 2015/16* 2016/17 

One-
year 
variance

21.6

20.4

19.6

-4%

7.1

6.7

6.7

0%

28.7

27.1

26.3

-3%

*  Constant currency revenues are used in order to 
remove the impact of currency fluctuations from 
our performance. This has reduced the relative 
carbon figures for prior years.

Our approach to measuring carbon was developed 
in accordance with the Greenhouse Gas Protocol 
(“GHG Protocol”). Emissions are calculated using 
DEFRA and IEA carbon factors and are reported 
as tonnes of CO2 equivalent (abbreviated as 
tCO2e), based on the Global Warming Potential 
(“GWP”) of each of the “basket of six” greenhouse 
gases, as defined by the Kyoto Protocol.

Our communities

Active corporate citizen
Our businesses seek to be contributing 
members to the communities in which 
they operate. The Group supports 
a number of charitable organisations 
both at a Group and a business unit level. 
In 2016/17, Ferguson plc’s businesses 
contributed to a range of charities, 
including support for the homeless, 
scholarships for young apprentices and 
provision of care for sufferers of cancer 
and other illnesses. 

Our people engaged in numerous 
community and charity events during 
the year. Further information and case 
studies of the events our associates 
and businesses have supported 
over the last year can be found at 
www.fergusonplc.com.

Ferguson plc Annual Report and Accounts 2017

37

Financial and operating review

A good trading 
performance

The Group delivered a good set of results in 2016/17, primarily 
driven by a strong performance in the USA. During the year, 
Ferguson continued to generate excellent cash flow which enabled 
us to invest in organic growth and bolt-on acquisitions, while 
returning surplus cash to shareholders.

Mike Powell
Chief Financial  
Officer

Key highlights of the ongoing business

Group ongoing revenue growth at constant  
exchange rates of 8.6 per cent

Revenue growth in the USA of 10.4 per cent  
at constant exchange rates

Gross margin expansion of 0.4 per cent,  
trading profit margins up 0.1 per cent

Investment of £256 million in 11 acquisitions

In addition to a good set of results, we have also made rapid progress on 
executing our strategy. Actions in the year included the business disposals 
in Central Europe and the USA and restructuring activities in the UK. 
In addition, the Group decided to divest all its businesses in the Nordic 
region. These changes, whilst beneficial for the Group, do cause some 
complexity in the financial statements. 

In order to monitor performance on a consistent basis the Group uses 
certain alternative performance measures which enable it to assess the 
underlying performance of its businesses. The Group’s key financial 
performance metric is “Trading Profit” which is operating profit before 
exceptional items and the amortisation and impairment of acquired 
intangible assets. The Group’s definition of exceptional items includes 
costs incurred on major restructuring programmes, gains or losses on 
disposal of businesses and other significant one-off items. 

In accordance with IFRS 5 “Non-current Assets Held for Sale and 
Discontinued Operations”, the Group’s results for its Nordic businesses 
have been included as discontinued operations in the current and prior 
year and are excluded from continuing operations. In addition, the Group 
has disposed of a number of businesses which do not satisfy the criteria 
of IFRS 5 and are therefore included in the Group’s results from continuing 
operations. The results from disposed businesses included in the 
Group’s continuing operations are excluded from the Group’s alternative 
performance measure of “ongoing results”. Any reference to “ongoing 
operations” excludes the performance of the Group’s discontinued and 
disposed businesses.

See note 2 on pages 91 and 92 for further information, definitions and 
reconciliations of alternative performance measures. 

38

Ferguson plc Annual Report and Accounts 2017

Performance of the ongoing business

2017  
£m

14,878

4,301

(3,269)

1,032

28.9%

6.9%

Restated 
2016  
£m

12,146

3,463

(2,636)

827

28.5%

6.8%

Growth at 
constant 
exchange rates  
%

+8.6%

+9.8%

+10.1%

+8.7%

Growth  
%

+22.5%

+24.2%

+24.0%

+24.8%

+0.4%

+0.1%

Revenue

Gross profit

Operating expenses

Trading profit

Gross margin

Trading margin

Ferguson plc delivered a good set of results driven by the USA and some 
recovery in the UK and Canada. Residential and commercial markets in the 
US remained strong throughout the year and Industrial markets improved 
in the second half. The UK heating market remained weak and the market 
in Canada improved progressively through the year.

Revenue in the ongoing business of £14,878 million (2015/16: £12,146 million) 
was 6.0 per cent ahead on a like-for-like basis with a further 2.1 per cent of 
growth from acquisitions, 0.4 per cent from one additional trading day and 
0.1 per cent from new branches. 

Gross margins were 40 basis points ahead as we continued to focus on a 
better mix of higher value-added products and services and improving our 
purchasing terms. 

Trading profit in the ongoing business was £1,032 million (2015/16: £827 million), 
8.7 per cent ahead of last year at constant exchange rates. The trading margin 
in the ongoing business was 10 basis points ahead of last year at 6.9 per cent. 
Favourable foreign exchange rate movements added £122 million and an 
additional trading day increased trading profit by approximately £9 million.

Reconciliation between ongoing trading profit 
and statutory operating profit 
Ongoing trading profit is reconciled to total statutory operating profit as 
shown in the table below:

Ongoing trading profit

Non-ongoing trading profit

Continuing trading profit

Amortisation of acquired intangible assets

Impairment of acquired intangible assets

Exceptional items 

Statutory operating profit

2017  
£m

1,032

27

1,059

(64)

–

229

1,224

Restated  
2016  
£m

827

30

857

(48)

(94)

(4)

711

Strategic report

Governance

Financials

Other information

Non-ongoing trading profit
During the year, the Group disposed of a small non-core Industrial business, 
Endries, in the USA and its Swiss business, Tobler. These non-ongoing 
businesses generated revenue of £346 million (2015/16: £403 million) and 
trading profit of £27 million (2015/16: £30 million).

Discontinued operations
Discontinued operations include the results of the Nordic region 
and France. The balance sheet relating to the Nordic region has 
been transferred to assets and liabilities held for sale. The result from 
discontinued operations is comprised as follows:

Amortisation and impairment of acquired intangible assets
Amortisation of £64 million (2015/16: £48 million) represents the normal 
recurring charge of the Group’s acquired intangible assets. The Group 
reviews the carrying value of its goodwill and acquired intangible assets 
annually and when there is an indicator of impairment during the year. 
No impairment of the continuing operations was identified as part of the 
annual impairment review. Goodwill, with a carrying value of £888 million 
(2015/16: £902 million), remains on the balance sheet and is supported by 
the value in use calculations. 

Exceptional items
Net exceptional credits totalled £229 million (2015/16: £4 million charge) 
in the year, comprising £266 million gain on disposal of businesses, 
£40 million restructuring charges and £3 million of other exceptional 
credits. The gain on disposal of businesses was generated from the 
disposal of Tobler, Endries and a property company in Austria. The gain 
includes £49 million from the recycling of deferred foreign exchange 
translation differences, which are included in a translation reserve until 
disposal, in accordance with IAS 21 “The Effects of Changes in Foreign 
Exchange Rates”. Restructuring charges were primarily in relation to 
the UK turnaround strategy and principally comprised property closure 
and redundancy costs. Other exceptional items include an £11 million 
curtailment gain relating to the UK defined benefit pension plan.

Statutory results
The financial statements have been prepared under IFRS and the Group’s 
accounting policies are set out on page 90. 

Discontinued trading profit

Amortisation of acquired intangible assets

Impairment of acquired intangible assets

Finance costs

Exceptional items after tax

Tax

(Loss)/profit from discontinued operations

2017  
£m

63

(4)

(102)

(4)

(58)

–

(105)

Restated 
2016  
£m

59

(5)

–

(2)

154

(21)

185

The impairment charge of £102 million was in relation to the Group’s 
Swedish building materials business, Beijer. This resulted from the 
performance of Beijer deteriorating sharply in the first half of the year, 
with trading profit significantly lower than the prior year and below 
management’s expectations.

Discontinued exceptional items relate to the property exit and redundancy 
costs from the closure of branches across the Nordic region. 

Tax 
Ferguson plc is tax resident in Switzerland. The Group’s operations 
are international with 89 per cent of the Group’s ongoing trading profit 
generated in the USA, 7 per cent generated in the UK and 4 per cent in 
other overseas territories before central costs. The Group’s profits are 
therefore subject to different overseas tax rates and tax laws.

Continuing operations

Revenue

Operating profit

Finance costs 

Share of result of associate

Profit before tax

Tax

Profit from continuing operations

(Loss)/profit from discontinued operations

Profit for the year

2017  
£m

15,224

1,224

(43)

(1)

1,180

(292)

888

(105)

783

Profit before tax increased 74.8 per cent primarily due to the gain on 
disposal of businesses of £266 million.

Finance costs
Finance costs before exceptional items were £43 million 
(2015/16: £36 million). The increase is due to foreign exchange rate 
movements, as the majority of the Group’s debt is held in US dollars, 
and a small increase in the pension interest expense.

Restated  
2016  
£m

12,549

The pre intra-group financing ongoing expected weighted average tax rate 
is 37.2 per cent (2015/16: 37.6 per cent) and this is reduced to a post intra-
group financing ongoing expected weighted average tax rate of 24.4 per 
cent (2015/16: 25.5 per cent) as detailed in note 7.

711

(36)

–

675

(210)

465

185

650

Other than intra-group financing and the recharging of shared administration 
costs, the Group currently has no significant transfer pricing arrangements.

The Group’s Tax Strategy is to maintain the highest standards of tax 
compliance. We support the execution of the Ferguson business 
strategy by managing our tax affairs in full compliance with local laws and 
international guidelines while seeking to maximise shareholder value and 
serving the interest of all our stakeholders. The Group Tax Strategy can 
be found at www.fergusonplc.com.

The Group incurred a tax charge of £292 million (2015/16: £210 million) 
on profit before tax of £1,180 million (2015/16: £675 million) resulting in an 
effective tax rate of 24.7 per cent (2015/16: 31.1 per cent). This tax charge 
includes an ongoing tax charge from ongoing operations before exceptional 
items, the amortisation and impairment of acquired intangible assets and 
non-recurring tax items of £277 million (2015/16: £217 million). This equates 
to an ongoing effective tax rate of 28.0 per cent (2015/16: 27.4 per cent) on 
the ongoing profit before tax, exceptional items and the amortisation and 
impairment of intangible assets of £989 million (2015/16: £792 million). 

Although the ongoing effective tax rate has remained stable over the 
last few years, it is sensitive to the Group’s mix of geographical profits, 
its internal financing arrangements, international tax law and rate 
changes and the impact of acquisitions, disposals and restructurings.

Ferguson plc Annual Report and Accounts 2017

39

Financial and operating review continued

The ongoing effective tax rate is expected to remain at approximately 
28 per cent next year although this could increase or decrease significantly 
depending on the final outcome of US tax reform changes. No reliable 
estimate can be made of the impact of these changes at this stage given 
the lack of detail currently available, although potential changes may 
decrease the ongoing effective tax rate and restrict interest deductibility. 

In the medium term, potential tax reform in Switzerland could also 
significantly vary the rate but, as with the US tax reform above, there is 
insufficient detail currently available of the exact tax law changes to enable 
management to make a reliable estimate of their impact.

The Group does not expect the ongoing effective tax rate to be influenced 
significantly by international tax law changes arising from the OECD’s Base 
Erosion and Profit Shifting Action Plan nor the outcome of Brexit over the 
next few years. 

The Group will continue to keep all external developments on the above 
issues under review.

The Group paid £310 million (2015/16: £193 million) in corporation tax in the 
year. The corporation tax paid in the year will typically differ to the total tax 
charge in the income statement as a result of:

 – non-cash deferred tax expense or income arising from accounting 
requirements in IAS 12 “Income Taxes” to recognise tax which may 
become payable or recoverable in future periods;

 – adjustments to the current year’s tax charge in respect of the under 

or over provision of tax for prior years; and

 – timing differences between when tax is reflected as a charge in 

the accounts and when it is paid to the tax authority as typically tax 
payments relating to a particular year’s profits are paid partly in the year 
and partly in the following year. 

Earnings per share 
Headline earnings per share increased by 23.1 per cent from 234.7 pence 
to 288.9 pence. Basic earnings per share from continuing operations 
were 353.4 pence and diluted earnings per share were 350.8 pence. 
Total basic earnings per share, including discontinued operations, were 
311.6 pence and total diluted earnings per share were 309.4 pence. 
A significant proportion of these increases were due to favourable foreign 
exchange translation.

Impact of foreign exchange rates
The Group reports its results in sterling. The main currency exposure 
arises on the translation of overseas earnings into sterling. The Group 
does not hedge this exposure as any earnings hedges have only a 
temporary effect. The Group’s policy is broadly to match the currencies 
in which its debt is denominated to the currencies in which its trading 
profit is generated. The exchange rates used for the consolidated income 
statement and balance sheet are set out on page 139. The impact of 
foreign exchange rate movements on the financial statements is shown 
in the table below. 

US dollar

Other currencies

Total

Ongoing 
revenue  
£m

Ongoing  
trading profit  
£m

Net assets  
£m

+1,419

+131

+1,550

+116

+6

+122

(16)

+36

+20

As previously announced, from 2017/18 the Group will present its 
consolidated financial statements in US dollars and, as the majority 
of revenue and trading profit is generated in US dollars, the impact 
of foreign exchange rate movements will be reduced.

40 Ferguson plc Annual Report and Accounts 2017

Cash flow
The Group has continued to generate strong cash flows during the year 
with cash generated from operations of £1,115 million (2015/16: £1,019 million) 
and an excellent cash conversion ratio of cash generated from operations/
EBITDA (£1,289 million including £90 million EBITDA from discontinued 
operations) of 87 per cent (2015/16: 96 per cent).

Cash generated from operations

Interest and tax

Acquisitions and capital expenditure

Disposal proceeds

Dividends

Net purchase of shares by EBT

Net proceeds from/(purchase of) Treasury shares

Foreign exchange and other items

Movement in net debt

2017  
£m

1,115

(363)

(434)

267

(259)

(6)

21

61

402

2016  
£m

1,019

(232)

(331)

65

(238)

(13)

(286)

(115)

(131)

Acquisitions and capital expenditure
Acquisitions are an important part of our growth model and during the year 
we invested £256 million in 11 bolt-on acquisitions, principally in the USA. 

The strategy of investing in the development of the Group’s 
business models is supported by capital expenditure of £178 million 
(2015/16: £218 million). This investment was primarily for strategic projects 
to support future growth such as new distribution centres, distribution 
hubs, technology, processes and network infrastructure. 

As at 31 July 2017, the Group had total operating lease commitments 
of £854 million (2015/16: £853 million). Management believes there 
is substantial capacity for revenue growth utilising the existing branch 
infrastructure and will remain cautious when considering new lease 
commitments for the foreseeable future. Additional information can 
be found in note 34 on page 118. 

Returns to shareholders
The Group is highly cash generative and the Board has established 
clear priorities for the utilisation of cash. In order of priority these are:

to re-invest in organic growth opportunities;

(i) 
(ii)   to fund the ordinary dividend to grow in line with the Group’s 

expectations of long-term earnings growth;

(iii)   to fund bolt-on acquisitions to existing businesses where we have 

momentum and management bandwidth; and

(iv)   if there is excess cash after these priorities, return it to 

shareholders promptly. 

The Group paid an interim dividend of 36.67 pence per share 
(2015/16: 33.28 pence per share) amounting to £92 million. A final dividend 
of 73.33 pence per share (2015/16: 66.72 pence per share), equivalent 
to £185 million is proposed. This brings the total dividend for 2016/17 to 
110.00 pence per share, an increase of 10 per cent.

Reflecting management’s confidence in the business and the continuing 
strong cash generation of the Group, and after taking into account the 
excellent opportunities to invest in organic growth and acquisitions, the 
Board considers that the Group has surplus cash resources available. 
The Group will now commence a £500 million share buyback programme 
with the intention to complete this within the next 12 months. 

Strategic report

Governance

Financials

Other information

Net debt
Net debt decreased during the year by £402 million to £534 million 
at 31 July 2017. The reduction is due to strong operating cash flow 
generation of £1,115 million and disposal proceeds of £267 million partially 
offset by acquisition and capital investment of £434 million, dividends 
of £259 million and interest and tax payments of £363 million. Net debt 
was 0.45 times EBITDA before exceptional items at the end of the year 
(2015/16: 0.96 times).

Liquidity 
The Group maintains sufficient borrowing facilities to finance all investment 
and capital expenditure included in its strategic plan with an additional 
margin for contingencies. The Group aims to have a range of borrowings 
from different financial institutions to ensure continuity of financing. 
At 31 July 2017, the Group had total committed facilities of £2,337 million 
(2015/16: £2,320 million). Of the Group’s committed facilities at 31 July 2017, 
£1,398 million (2015/16: £1,159 million) was undrawn and £606 million of the 
total facilities mature after more than five years.

Pensions
At 31 July 2017, the Group’s net pension liability of £21 million (2015/16:  
£147 million) comprised assets of £1,501 million (2015/16: £1,558 million) and 
liabilities of £1,522 million (2015/16: £1,705 million). IAS 19 (Revised) “Employee 
Benefits” requires the Group to make assumptions including, but not limited 
to, rates of inflation, discount rates and current and future life expectancy. 
The value of the liabilities and assets could change materially if different 
assumptions were used. To help understand the impact of changes in 
these assumptions we have included key sensitivities as part of our pension 
disclosure in note 26 (iv) on page 112.

In June 2017, the UK pension plan entered into a buy-in annuity insurance 
policy with a major insurance company to cover all existing pensioner 
liabilities. Measured against the long-term funding objective agreed 
between Ferguson and the Trustee, entering into the annuity represented a 
small funding improvement. On an IAS 19 accounting basis the annuity policy 
is recorded as a plan asset amounting to £497 million as at 31 July 2017.

The UK pension plan was subject to a triennial valuation in April 2016 which 
has now been finalised. As a result, the Group will fund additional employer 
pension contributions of £25 million over the next two years.

Other financial matters
Supplier rebates
Supplier rebates, typically in the form of a volume-based reduction to 
a supplier’s list price, are commonly used by suppliers in our industry. 
Ferguson has agreements with a large number of its suppliers covering 
volume-based rebates, marketing support and other discounts receivable 
in connection with the purchase of goods for resale from those suppliers. 
More detail about the Group’s supplier rebates is disclosed in note 37 on 
page 120.

The following amounts are included in the balance sheet at the year-end 
in relation to supplier rebates:

Trade receivables

Inventories

Trade payables

Net balance sheet position

2017  
£m

177

(204)

–

(27)

2016  
£m

182

(214)

15

(17)

Capital structure
The Group’s sources of funding currently comprise operating cash flow, 
access to substantial committed bank facilities from a range of banks 
and access to capital markets in the USA. The Group maintains a capital 
structure appropriate for current and prospective trading and aims to 
operate with investment grade credit metrics and within a through-cycle 
range of net debt of 1 to 2 times EBITDA. 

Interest rates
The Group’s weighted average cost of debt is 3.9 per cent. The largest 
part of this is the Group’s private placement bonds, which have an 
outstanding par value of £937 million and a weighted average fixed 
interest rate of 3.3 per cent.

Financial risk management 
The Group is exposed to risks arising from the international nature 
of its operations and the financial instruments which fund them. These  
instruments include cash, liquid investments and borrowing and items 
such as trade receivables and trade payables which arise directly from 
operations. The Group also enters into selective derivative transactions, 
principally interest rate swaps and forward foreign exchange contracts, 
to reduce uncertainty about the amount of future committed or forecast 
cash flows. The policies to manage these risks have been applied 
consistently throughout the year. It is Group policy not to undertake 
trading in financial instruments or speculative transactions. 

Other financial risks
The nature of the Group’s business exposes it to risks which are 
partly financial in nature including counterparty and commodity risk. 
Counterparty risk is the risk that banks and other financial institutions 
which are contractually committed to make payments to the Group may 
fail to do so. Commodity risk is the risk that the Group may have purchased 
commodities which subsequently fall in value.

The Group manages counterparty risk by setting credit and settlement 
limits for a panel of approved counterparties, which are approved 
by the Group’s Treasury Committee and are monitored regularly. 
The management of customer trade credit and commodity risk is 
considered to be the responsibility of operational management and, 
in respect of these risks, the Group does not prescribe a uniform 
approach across the Group.

The Group’s principal risks (including strategic, operational, legal and 
other risks) are shown on pages 42 to 49.

Going concern
The Group’s principal objective when managing cash and debt is to 
safeguard the Group’s ability to continue as a going concern for the 
foreseeable future. The Group retains sufficient resources to remain in 
compliance with the financial covenant of its bank facilities with substantial 
headroom. The Directors consider it appropriate to continue to adopt the 
going concern basis in preparing the financial statements.

The Directors have also assessed the Group’s prospects and viability over 
a three-year period. The viability statement can be found on page 43.

Mike Powell
Chief Financial Officer

Ferguson plc Annual Report and Accounts 2017

41

Principal risks and their management

Risk management 
at Ferguson

Monitoring risk throughout the Group
The Board is ultimately accountable for the system of risk management at 
Ferguson. The Board, Audit Committee and Executive Committee review 
risks and controls in the context of the Group’s strategic plan and objectives. 
Throughout the year, information is provided directly from front line 
operations, via corporate functions and independent audits.

Board, Audit Committee  
and Executive Committee 
Fourth level

Principal risks formally reviewed every six months 
by the Board and Executive. Thresholds for  
principal risks agreed.

Overall system of risk management reviewed  
by the Audit Committee on behalf of the Board.

Associate 
whistleblowing line

Performance reports

Risk reports in March 
and September

Audit reports  
throughout  
the year

1. Front line business 
operations and 
line management
e.g. branches and  
distribution centres

First level

Business operations 
implement policies. 

Associates act in line with 
Ferguson’s Code of Conduct 
and Group policies.

Corporate 
functions analyse 
risk and control 
data, set policies 
and procedures

Operations report 
on risk and control 
status and submit 
performance 
reports, e.g. 
injury statistics

2. Corporate  
functions 

Group and subsidiary level, 
e.g. risk, treasury, finance, 
legal and IT

Second level

Set policies and procedures.

Monitor risks and controls.

Collate and submit risk reports.

Audit findings 
inform assessments 
of control 
effectiveness by 
Group Risk team

Reports from 
Group Risk inform 
audit priorities 
and plans for the 
coming year

3. Independent  
assurance

Internal audit, external  
auditors and other 
independent experts

Third level

Test the design and 
effectiveness of procedures 
and controls.

42

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Risk analysis during the year
2016/17 risk and control assessments
Ferguson formally reviews its principal Group and business unit risks 
every six months – at the half-year and at the year-end.

In January and July 2017, the Board provided its perspective on risks 
relating to the Group’s strategy for 2017/18 and beyond. The Board’s 
assessment was then combined with bottom-up risk reports received 
from business units in February and August 2017 to produce an overall 
risk profile and report for the Group.

This risk report, listing principal and “emerging” risks and how they 
have changed, was reviewed, amended and finalised with the Executive 
Committee in March and September 2017. The mitigation in place for each 
principal risk was then reported to and reviewed by the Audit Committee.

Throughout the year, members of the Board, Audit Committee and 
Executive Committee have received updates on the Group’s principal 
risks, as follows: 

Risk

Updates provided

A

B

C

D

New competitors 
and technology

Market conditions

Pressure on margins

Information security

E

Litigation

F

Health and safety

G

Strategic change

H

Regulations

I

Talent management 
and retention

Formal analysis and update provided 
to the Board in September 2016. 
Related risks considered by the 
Board in January and July 2017 and 
by the Executive team in March and 
September 2017.

Monthly performance reviews with 
CEO and CFO. CEO update to the 
Board at each Board meeting.

Reports on the status of the Group’s 
information security programme were 
provided to the Executive Committee 
and the Board and the Audit 
Committee throughout the year.

The Group General Counsel regularly 
provides updates to the Executive 
Committee and the Board on changes 
in legislation and any material litigation 
or exposures. Reports were provided 
on how the Group mitigates the risk of 
product integrity and related exposure.

Performance updates were provided at 
every Executive Committee and Board 
meeting during the year.

Monthly performance reviews with 
CEO and CFO. CEO update to the 
Board at each Board meeting.

The status of the Group’s anti-bribery 
programme was reported to the Audit 
Committee in January 2017.

The Board, supported by the 
Nominations and Audit Committees, 
has received detailed updates 
throughout the year from leadership 
teams around the Group.

Longer-term viability of the Group
Building on this risk analysis, the Directors have assessed the Group’s 
prospects and viability in light of its current financial position, strategic 
plan and principal risks. The Board believes that a three-year viability 
assessment period to July 2020 is appropriate as this timeframe aligns 
with the Group’s planning horizon. Furthermore, the Group’s principal 
risks are ongoing in nature and could materialise at any time. None are 
triggered by a specific, known event that will happen beyond that three-
year timeframe. Forecasting beyond the three-year timeframe does not 
therefore provide additional accuracy or risk insight.

Strategic plans have been prepared by all business units and financial 
forecasts and budgets have been reviewed by the Board. The principal 
risks to the Group’s strategy were formally reviewed by the Board in 
January and July 2017. Consideration has also been given to the strength 
of the Group’s balance sheet and its credit facilities.

Financial forecasts have been tested against an unlikely, but realistic, 
worst-case scenario. This incorporates a material downturn occurring 
in the Group’s major markets. The material assumptions used in this 
analysis were based on a hypothetical market downturn resulting in a 
20 per cent shortfall in forecast Group revenue in 2018, lasting for one 
year, followed by annual growth rate of 5 per cent thereafter. The impacts 
of the revenue fall have been flowed through the cash flow statement on 
a line by line basis using management assumptions which have then been 
tested against the historical trends experienced by the Group in the last 
economic downturn of FY08 – FY10. The testing took account of a number 
of mitigating cash flow actions available to the business to respond to the 
market downturn – for example, a reduction in working capital, capital 
expenditure and tax alongside the elimination of acquisitions.

Based on these assumptions, and considering the Group’s financial 
position, strategic plans and principal risks, the Directors have a 
reasonable expectation that the Group will be able to continue in 
operation and meet its liabilities as they fall due over the three-year 
period of their assessment.

The Directors’ statement regarding the adoption of the going concern 
basis for the preparation of the financial statements can be found on 
page 41.

UK referendum result – June 2016
The UK referendum result of a vote to leave the European Union continues 
to produce some market uncertainties including a material weakening of 
sterling against the Group’s principal trading currencies, of which the most 
significant is the US dollar. The weakening of sterling has had a translation 
impact on the Group’s financial statements with a beneficial impact on 
results. In future years, the Company will report in US Dollars. 

Since the large majority of the Group’s profit is derived from activities 
outside of the UK and Europe, the Group does not, at this point in time, 
envisage a material adverse impact in the future. The Group will continue 
to monitor developments.

Ferguson plc Annual Report and Accounts 2017

43

Principal risks and their management continued

Heat map (before mitigating controls and actions)
The heat map below illustrates the relative positioning of our principal 
risks by severity and likelihood. Severity scales are different to those 
used in previous annual reports and are not directly comparable.

Principal risks

A

New 
competitors 
and technology

B Market  

conditions

C

Pressure 
on margins

D Information  
security

E

F

Litigation

Health 
and safety

G Strategic  
change

H Regulations

I

Talent 
management 
and retention

Before mitigating controls or actions

H

B

C

G

A

D

E

F

h
g
H

i

i

m
u
d
e
M

y
t
i
r
e
v
e
S

w
o
L

Less likely
Likelihood 

I

More likely

The materialisation of these risks could have an adverse effect on the 
Group’s results or financial condition. If more than one of these risks occur, 
the combined overall effect of such events may be compounded.

The chart shows management’s assessment of material risks before 
mitigating controls and actions. Various strategies are employed to reduce 
these inherent risks to an acceptable level. These are summarised in the 
tables on the following pages.

The effectiveness of these mitigation strategies can change over time, 
for example with the acquisition or disposal of businesses. Some of 
these risks remain beyond the direct control of management. The risk 
management programme, including risk assessments, can therefore only 
provide reasonable but not absolute assurance that risks are managed to 
an acceptable level.

The Group faces many other risks which, although important and subject 
to regular review, have been assessed as less significant and are not 
listed here. These include, for example, natural catastrophe and business 
interruption risks and certain financial risks. A summary of financial risks 
and their management is provided on pages 41 , 107 and 108.

Risks to the drivers of profitable growth
The symbols shown at the bottom of page 45 are displayed alongside 
each risk on the following pages to indicate which of the strategic drivers 
of growth are most threatened by that risk. These strategic drivers are 
described on page 17.

A   New competitors and technology

Inherent risk level
High

Trend
Increased

Definition and impact
Wholesale and distribution 
businesses in other industry sectors 
have been disrupted by the arrival 
of new competitors with lower-cost 
business models or new technologies 
to aggregate demand away 
from incumbents.

The Board is attuned to both the risks 
and opportunities presented by these 
changes and is actively engaged as 
the Group takes action to respond.

Changes during the year
Increased resources were allocated 
to the exploration and incubation 
of new business models and new 
technologies. The Group made 
a number of acquisitions of online 
businesses during the year. 

A new Non Executive Director, 
Nadia Shouraboura, joined the 
Board, bringing experience of large 
international e-commerce businesses.

Mitigation
The Group develops and invests 
in new business models, including 
e-commerce, to respond to changing 
customer and consumer needs. 
One example, online channels in our 
HVAC business, is set out on page 11.

The Company remains vigilant to 
the threats and opportunities in 
this space. The development of 
new business models in our market 
place is closely evaluated – both for 
investment potential and threats. 

Key to risks

Risk has increased

Risk has decreased

Risk is unchanged

Risk has been added to the list 
of top Group risks this year

44

Ferguson plc Annual Report and Accounts 2017

 
 
 
Strategic report

Governance

Financials

Other information

B   Market conditions

Inherent risk level
High

Trend
No change

Definition and impact
This risk relates to the Group’s 
exposure to short-term 
macroeconomic conditions 
and market cycles in our sector  
(i.e. periodic market downturns).

Some of the factors driving market 
growth are beyond the Group’s 
control and are difficult to forecast.

Further information on the trends in 
each of our regions can be found on 
pages 28 to 33.

Changes this year
The downturn seen in industrial 
markets in 2015/16 has stabilised. 

The UK’s vote to leave the European 
Union continues to create a level 
of uncertainty affecting the UK 
economy, although this is not 
expected to have a material impact 
on the Group.

The Group has maintained a strong 
balance sheet throughout the year 
and other measures have been taken 
to manage the cost base in line with 
forecast growth.

The Group has again tested its 
financial forecasts, including cash 
flow projections, against the impact 
of a severe market downturn.

Mitigation
The Group cannot control market 
conditions but believes it has effective 
measures in place to respond to 
changes. Ferguson continues 
to reinforce existing measures in 
place, including:

 – the development of our 

business model;

 – cost control, pricing and 

gross margin management 
initiatives, including a focus 
on customer service and 
productivity improvement;

 – resource allocation processes; and
 – capital expenditure controls 

and procedures.

C   Pressure on margins

Inherent risk level
High

Trend
No change

Definition and impact
Ferguson’s ability to maintain 
attractive profit margins can be 
affected by a range of factors. 
These include levels of demand 
and competition in our markets, the 
arrival of new competitors with new 
business models, the flexibility of 
the Group’s cost base, changes in 
the cost of commodities or goods 
purchased, customer or supplier 
consolidation or manufacturers 
shipping directly to customers.

There is a risk that the Group may 
not identify or respond effectively 
to changes in these factors. If it 
fails to do so, the amount of profit 
generated by the Group could be 
significantly reduced.

Changes during the year
Pressure on margins remained high 
during the period under review, 
primarily due to levels of competition. 
Commodity price deflation eased 
during the year.

In response, the Group has continued 
to manage its cost base in line with 
changes in expected growth rates. 
Business unit performance, including 
margins achieved, were monitored 
monthly throughout the year.

Gross margins were 40 basis points 
ahead of last year. This was achieved 
by driving the benefits of scale in 
sourcing, growing own label sales 
and through good pricing discipline. 

Mitigation
The Group’s strategy for tackling 
this issue remains unchanged. 
This includes continuous 
improvements in customer service, 
product availability and inventory 
management. Revenues from 
e-commerce and other growth 
sectors continue to expand and 
the Group has made acquisitions 
in these areas during 2016/17.

The performance of each 
business unit is closely monitored 
and corrective action taken 
when appropriate.

Resource allocation processes invest 
capital in those businesses capable 
of generating the best returns.

Key to drivers of profitable growth

Engaged associates

Organic expansion

Operating model and 
e-commerce development

All

All nine of our drivers  
of profitable growth

Excellent service ethic

Bolt-on acquisitions

Pricing discipline

Strong sales culture

Adjacent opportunities

Own label penetration

Ferguson plc Annual Report and Accounts 2017

45

Principal risks and their management continued

D   Information security 

Inherent risk level
High/medium

Trend
No change

Definition and impact
Technology systems and data 
are fundamental to the future 
growth and success of the Group. 
These digital assets are threatened 
by sophisticated security threats, 
including hacking, viruses, “phishing” 
or inadvertent errors.

The Group is reliant on a number of 
different legacy technology systems, 
some of which have been in place for 
many years or have been subject to 
in-house development.

Data breaches in our industry 
sector and others indicate that such 
events are highly likely and difficult 
to prevent.

Sensitive employee, customer 
or other data may be stolen and 
distributed or used illegally, leading to 
increased operating costs, litigation 
and fines or penalties.

These technology systems, on which 
our branches, distribution centres and 
e-commerce businesses rely, may be 
disrupted for several hours or days. 
As a result, Ferguson could forego 
revenue or profit margins if we are 
unable to trade.

Changes during the year
This risk has remained material, 
as a greater proportion of the 
Group’s revenue is derived from 
e-commerce. The level and 
sophistication of IT security threats 
is constantly developing.

Like all large corporations, the Group 
continues to experience sustained 
and frequent attempts to gain 
unauthorised access to its technology 
systems, primarily from automated, 
non-directed malware. 

During the year, the Group engaged 
a specialist security consultancy to 
benchmark its information security 
capabilities. The findings, along with 
improvement actions, have been 
shared with the Audit Committee. 

Further penetration tests have been 
conducted, using both digital and 
physical means, e.g. phone calls. 
Improvements have been made 
where necessary.

Technical IT projects continue 
to deliver enhancements to the 
Group’s digital security systems 
and infrastructure.

The Group reviewed the adequacy of 
its “cyber” insurance arrangements. 
Using a database of 50,000 historical 
data breaches, the Group conducted 
a statistical analysis to estimate 
its exposure to certain types of 
cyber risks.

Briefings on the status of the Group’s 
information security programme 
were provided to the Board, the 
Audit Committee and the Executive 
Committee throughout the year.

Mitigation
The Group operates an IT 
governance framework including 
a set of dedicated IT policies, 
procedures and standards aligned 
to known security and operational 
risks. These include behavioural 
procedures for associates and 
technical controls for IT systems. 
These are reviewed annually and are 
subject to continuous improvement.

The Group periodically reviews the 
nature of the sensitive data it holds, its 
location and the controls in place to 
protect it. 

The Group reviewed its approach to 
obtaining assurance over the correct 
operation of IT systems and controls, 
some of which relate to cyber risks. 

Certain of these controls are tested 
by business units and the Group 
IT and internal audit functions. 
External specialists are also 
employed as appropriate to test the 
security of our technology systems, 
e.g. penetration tests.

Core IT systems and data 
centres for the Group’s material 
businesses, including the Group’s 
principal e-commerce businesses, 
have documented disaster 
recovery plans which are tested 
annually. Crisis management 
and communications plans are 
regularly updated.

Insurance coverage is in place, 
including coverage for “cyber” risks.

Key to risks

Risk has increased

Risk has decreased

Risk is unchanged

Risk has been added to the list 
of top Group risks this year

46

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Strategic report

Governance

Financials

Other information

E   Litigation

Inherent risk level
Medium

Trend
No change

Definition and impact
The international nature of the 
Group’s operations exposes it to the 
potential for litigation from third parties 
and such exposure is considered to 
be greater in the USA than in Europe.

Material levels of litigation may arise 
from many of the Group’s activities. 
Significant levels of litigation in our 
industry sector have in the past 
related to products, associates or 
major contracts.

Acquisitions and disposals and the 
restructuring of under-performing 
businesses may also give rise 
to litigation.

For more information on litigation 
affecting the Group and related 
provisions, see pages 109 and 119.

Changes this year
During the year, there has been 
no material change in the level 
of litigation to which the Group 
is exposed.

An improved management 
information system was introduced 
to improve the reporting and analysis 
of actual and potential litigation.

Reviews of policies and procedures 
relating to product liability were 
undertaken during the year and the 
findings were reported to the Board. 
Particular focus is being placed 
on quality control and assurance 
procedures to support the successful 
growth of own label sales.

The level of contractual protection 
afforded to the Group under product 
and employee-related contracts has 
improved during the year.

Contracting procedures continue 
to be improved in all businesses.

The Group’s liability insurance 
programme was restructured 
to provide enhanced cover.

Mitigation
Levels of litigation are monitored 
by individual operating companies. 
A monthly report of potential 
exposures and current litigation 
is submitted by all businesses 
and reviewed by the Group 
General Counsel.

Contracting procedures are 
continuously reviewed and improved 
against a “good practice” framework 
used by all Ferguson businesses.

The Group periodically re-assesses 
the level of product-related risk in 
all business units. Due diligence 
is conducted on products and 
suppliers considered to be high 
risk. Product testing is carried out 
in certain businesses supplying 
product to industrial customers.

KPIs are used to measure the level 
of contractual and other protection.

In the case of claims related to 
exposure to asbestos, Ferguson 
continues to employ independent 
professional advisers to actuarially 
determine its potential gross liability. 

F   Health and safety

Inherent risk level 
Medium

Trend
Increased

Definition and impact
The Group does not operate in a high 
risk industry with regard to health 
and safety. 

The nature of Ferguson’s operations 
can nevertheless expose its 
employees, contractors, customers, 
suppliers and other individuals to 
health and safety risks.

Health and safety incidents can lead 
to loss of life or severe injuries.

Changes this year
The risk has been elevated this year 
following the deterioration in injury 
and lost workday rates. The Company 
is recruiting a senior leader for health 
and safety in the USA. The Group 
conducted in-depth driver risk 
assessments and implemented 
control improvements. The Group 
vehicle collision rate has improved.

Page 23 provides further information.

Mitigation
Leadership of health and safety is 
key. Health and safety performance 
is reported to and discussed at 
all Group Executive Committee 
meetings and Board meetings.

The Group maintains a health and 
safety policy and detailed minimum 
standard, which sets out requirements 
which all Ferguson businesses are 
expected to meet. Branches are 
audited against this standard.

Key to drivers of profitable growth

Engaged associates

Organic expansion

Operating model and 
e-commerce development

All

All nine of our drivers  
of profitable growth

Excellent service ethic

Bolt-on acquisitions

Pricing discipline

Strong sales culture

Adjacent opportunities

Own label penetration

Ferguson plc Annual Report and Accounts 2017

47

 
 
Principal risks and their management continued

G   Strategic change

Inherent risk level
Medium

Trend
Decreased

Definition and impact
To respond to changing customer 
needs the Group is changing 
traditional ways of working in its 
established businesses. 

H   Regulations

Inherent risk level
Medium

Trend
No change

These changes are underway in all 
of our key markets, especially the UK, 
and will continue for several years.

The Group must successfully 
implement these changes without 
disrupting existing operations.

The Group’s ability to successfully 
execute these changes will affect its 
ability to grow profitably in the future.

Definition and impact
The Group’s operations are affected 
by various statutes, regulations 
and standards in the countries 
and markets in which it operates. 
The amount of such regulation and 
the penalties can vary.

While the Group is not engaged in a 
highly regulated industry, it is subject 
to the laws governing businesses 
generally, including laws relating to 
competition, product safety, timber 
sourcing, data protection, labour and 
employment practices, accounting 
and tax standards, international trade, 
fraud, bribery and corruption, land 
usage, the environment, health and 
safety, transportation, payment terms 
and other matters.

Breach of any legal or regulatory 
requirement could result in significant 
fines and penalties and damage to 
the Group’s reputation.

Changes during the year
During the year, we announced our 
intention to dispose of our operations 
in the Nordics.

In the UK, the transformation plan is 
underway and we expect that it will 
take a further two years to complete. 
To support faster execution, greater 
focus has been paid to a smaller 
number of initiatives capable of 
delivering the greatest value.

Mitigation
Each business unit has a clear 
strategy for continuously developing 
its business model and a defined 
programme of work to execute 
the strategy.

The Group Chief Executive and Chief 
Financial Officer discuss progress 
with each business unit during regular 
performance reviews.

The Board reviews progress during 
regular updates from the Group 
Chief Executive and as part of its 
six-monthly review of principal risks.

Changes during the year
There has been no major change 
in the level of regulation applying 
to the Group.

Anti-bribery and anti-corruption 
practices in all businesses were 
reviewed during the year and the 
findings reported to the Executive 
Committee and to the Audit 
Committee. Improvements are 
being implemented.

The Group reviewed its Code 
of Conduct.

Further information on the Group’s 
ethics and compliance programme 
can be found on pages 24 and 36.

Mitigation
The Group monitors the law 
across its markets to ensure the 
effects of changes are minimised 
and the Group complies with all 
applicable laws.

The Group’s Code of Conduct sets 
out the behaviours expected of 
Ferguson associates. This includes 
clear statements that the Group does 
not permit bribery or the giving or 
receiving of improper gifts, that it does 
not tolerate fraud and that associates 
must comply with anti-trust laws.

The Group aligns Company-wide 
policies and procedures with its 
key compliance requirements and 
monitors their implementation.

Briefings and training on legal and 
regulatory topics and compliance 
requirements, including anti-trust, 
anti-fraud and anti-corruption, 
are undertaken.

Where appropriate, tests are 
conducted to ensure that the Group 
would respond appropriately to a 
regulatory investigation.

Key to risks

Risk has increased

Risk has decreased

Risk is unchanged

Risk has been added to the list 
of top Group risks this year

48

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Strategic report

Governance

Financials

Other information

I   Talent management and retention

Inherent risk level
Medium

Trend
New addition

All

Definition and impact
As the Group develops new business 
models and new ways of working, 
it needs to develop suitable skill-sets 
within the organisation.

Furthermore, as the Group continues 
to execute a number of strategic 
change programmes, it is important 
that existing skill-sets and talent 
is retained. 

Failure to do so could delay the 
execution of strategic change 
programmes, result in a loss of 
“corporate memory” and reduce 
the Group’s supply of future leaders.

Changes during the year
There has been no material change in 
the level of employee turnover during 
the year; however a number of senior 
management changes have occurred 
throughout the Group.

These have included the retirement 
of the Group CEO and the CEO in 
the USA, the appointment of their 
successors and the appointment of 
a new Group Chief Financial Officer.

Talent management procedures 
were reviewed during the year.

Page 22 provides further information.

Mitigation
All of the Group’s businesses 
have established performance 
management and succession 
planning procedures. Reward  
packages for associates are designed 
to attract and retain the best talent.

Organisational and talent reviews 
are conducted quarterly by the Group 
HR Director with each business.

The Group continues to invest in 
associate development, an example 
of which – our Industrial Group 
University – is highlighted on page 9.

Key to drivers of profitable growth

Engaged associates

Organic expansion

Operating model and 
e-commerce development

All

All nine of our drivers  
of profitable growth

Excellent service ethic

Bolt-on acquisitions

Pricing discipline

Strong sales culture

Adjacent opportunities

Own label penetration

The Strategic report has been approved by the Board and signed on its behalf by:

John Martin
Group Chief Executive

Ferguson plc Annual Report and Accounts 2017

49

 
Governance 

51

52

Governance overview

Board of Directors

54 How the Board operates

56

Ferguson’s governance structure

57 What the Board has done during the year

58

59

Evaluating the performance of the Board of Directors

Relations with shareholders

60 Audit Committee

64 Nominations Committee

66 Directors’ Report – other disclosures

69 Directors’ Remuneration Report

Drivers of profitable growth
On the following pages the symbols below indicate where the 
activity of the Board and its Committees related to the drivers 
for profitable growth set out in the Group Chief Executive’s 
review on page 17.

Engaged associates

Operating model and 
e-commerce development

Excellent service ethic

Pricing discipline

Strong sales culture

Own label penetration

All

All nine of our drivers  
of profitable growth

Organic expansion

Bolt-on acquisitions

Adjacent opportunities

Compliance with the Code  
Throughout the financial year ended 31 July 2017, the Company has been 
in compliance with the Code provisions set out in the 2016 UK Corporate 
Governance Code (the “Code”). The Company’s auditors, Deloitte LLP, 
are required to review whether the above statement reflects the Company’s 
compliance with the provisions of the Code specified for their review by the 
Listing Rules of the UK Listing Authority and to report if it does not reflect such 
compliance. No such report has been made. A copy of the Code can be found 
on the Financial Reporting Council website www.frc.org.uk.

50 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Governance overview

A strong  
governance culture

Gareth Davis
Gareth Davis
Chairman
Chairman

Committed to achieving high standards of corporate governance  
in the boardroom and throughout the Group.

Dear Shareholder
I am pleased to present the Company’s Corporate Governance 
Report for the financial year ended 31 July 2017. This report explains 
how the Board operates and how our governance structure contributes 
to the achievement of the Group’s long-term strategic objectives.

This section, together with the reports from the Audit, Nominations and 
Remuneration Committees beginning on pages 60, 64 and 69 respectively, 
provide a description of how the Group has applied the main principles and 
complied with the relevant provisions of UK Corporate Governance Code 
(the “Code”). We remain committed to full compliance with the Code and to 
achieving high standards of corporate governance both in the boardroom and 
throughout the Group. We have used the core principles of the Code as the 
framework within which we explain our governance practices in this report – 
please see the boxes below, which direct you to further detail. I also note with 
interest the UK Government’s proposals for corporate governance reform 
published in August 2017. Your Board will continue to monitor these proposed 
reforms as they develop to ensure that we remain fully compliant and that our 
high standards of corporate governance are maintained. 

The Board remains committed to presenting a clear assessment of the 
Company’s position and prospects through the information provided in this 
report, through interim financial statements and other narrative and financial 
reports and statements as required.

In addition to our usual programme of business, set out on page 57, the 
Board has this year placed particular emphasis on succession planning and 
the delivery of the Group’s three strategic priorities as set out in last year’s 
report – to generate the best profitable growth in the USA, to execute the 
UK turnaround and repositioning plan and to review the Nordics operational 
strategy and restore the business to profitable growth. Detail of how your 
Board has supported delivery of the Group’s strategic priorities is provided 
in my Chairman’s statement on page 13, and later in this section on page 57. 
It has also been a particularly active year for the Board in terms of succession 
planning and Board appointments, more detail is provided in the Nominations 
Committee report on pages 64 and 65.

The Board is responsible for determining the nature and extent of the principal 
risks it is willing to take in achieving its strategic objectives and for maintaining 
sound risk management and internal control systems. The effectiveness 
of these systems is reviewed through the work of the Audit Committee 
described on pages 60 to 63. During the year, the Board and its Committees 
carried out a robust assessment of the risks facing the business and the 
principal risks which the Board has focused on are set out in the Principal risks 
and their management section on pages 42 to 49. 

In the coming year your Board will continue to work to support the 
implementation and excellent execution of the Group’s strategy. Your Board 
continues to strive for improvement and the areas for further development 
identified in the annual effectiveness review have been noted as priority 
areas for 2017/18. Details of the effectiveness review and the Board’s 
priorities for the coming year are set out on page 58. As usual, during the 
year the Non Executive Directors, led by the Senior Independent Director, 
conducted their annual evaluation of my performance. I also chair two 
other listed companies and this is specifically taken into account in the 
evaluation. The Board believes that I continue to perform effectively and to 
devote sufficient time and attention to my role as Chairman of the Company. 
A process to identify my successor as Chairman of William Hill PLC is 
underway and I envisage that I will stand down from that role by May 2018, 
once my successor has been appointed. 

Ferguson’s Group-wide policies and procedures provide a framework for 
governance and are underpinned by the Group’s core values and its Code 
of Conduct. The Group’s core values set the expectation that all employees, 
at all levels, will: place value on our people by encouraging development; act 
with integrity; and drive for results and improvement.

Culture and good governance are inherently linked and your Board 
recognises the fundamental importance of a corporate culture that is aligned 
with and supportive of the Group’s long-term strategic objectives. However, 
culture is, ultimately, an output resulting from the individual and collective 
actions of the Group’s associates. The Board has oversight of the Group’s 
“Better Business” framework, described in detail on pages 34 and 35, which 
sets out the 13 material issues we consider essential to how we do business. 
Objectives and, where appropriate, quantified targets are set for each of these 
material issues and regular performance updates are submitted to the Board.

I would like to take this opportunity to thank our shareholders for their 
continuing support. The Board and I will be available to respond to any 
questions on this report or any of the Committee’s activities at our 2017 AGM in 
November and I look forward to welcoming those shareholders able to attend.

Gareth Davis
Chairman

Leadership
Continued close focus on 
strategy and its execution.

Effectiveness
A strong, open and 
effective Board.

Accountability
Close scrutiny of risks 
and controls.

Remuneration
Prudent oversight of 
executive remuneration.

Relations with shareholders
Open engagement 
with shareholders.

Pages 52 to 58, 64 and 65

Pages 52 to 58, 64 and 65

Pages 60 to 63

Pages 69 to 84

Page 59

Core principles

Ferguson plc Annual Report and Accounts 2017

51

Board of Directors
Leadership and effectiveness

A diverse and effective  
leadership team

The primary role of the Board is to provide effective and entrepreneurial 
leadership necessary to enable the Group’s business objectives to be met  
and to review the overall strategic development of the Group as a whole.

6

10

4

11

1

2

7

3

9

5

8

Appointments and other Board and Committee members

Each Board member listed here served throughout the financial year ended 31 July 2017 
with the exceptions of Mike Powell, Kevin Murphy and Nadia Shouraboura. Mr Powell was 
appointed Group Chief Financial Officer with effect from 1 June 2017 and Ms Shouraboura 
was appointed Non Executive Director with effect from 1 July 2017. Mr Murphy succeeded 
Frank Roach as Chief Executive Officer, USA and was appointed on 1 August 2017.

Frank Roach was a Director and a member of the Executive Committee throughout the 
financial year ended 31 July 2017. Mr Roach retired on 31 July 2017.

Ian Meakins served as Group Chief Executive, Chair of the Executive Committee and 
a member of the Disclosure, Major Announcements and Treasury Committees for one 
month during the financial year ended 31 July 2017, from the beginning of the year until 
his retirement on 31 August 2016.

  Gareth Davis
1
Chairman

NM

John Martin
2
Group Chief Executive

D E M T 

Year of appointment
2011 (appointed Chairman)  
2003 (appointed to the Board as a Non Executive Director)

Key strengths and experience
Extensive international board and general management 
experience, having served on various company boards 
for many years. Mr Davis spent 38 years in the tobacco 
industry and was Chief Executive of Imperial Tobacco 
Group plc from its incorporation in 1996 until May 2010.

Other principal appointments
Chairman of William Hill PLC and DS Smith Plc.

Year of appointment
2016 (appointed Group Chief Executive)  
2010 (appointed to the Board as Group Chief 
Financial Officer)

Key strengths and experience
Extensive operational and financial management 
experience of running large international businesses. 
Mr Martin has strong leadership capabilities and significant 
experience in strategic development and driving 
improvements in operational performance. He joined 
the Company as Chief Financial Officer and assumed 
management responsibility for the Group’s Canadian 
business between 2013 and 2016. Previously he was a 
partner at Alchemy Partners, the private equity group, and 
prior to that was Chief Financial Officer of Travelex Group, 
the international payments business and Hays Plc.

Other principal appointments
None.

52

Ferguson plc Annual Report and Accounts 2017

Throughout the financial year ended 31 July 2017, Dave Keltner served as Interim 
Group Chief Financial Officer and as a member of the Disclosure, Executive, Major 
Announcements and Treasury Committees. During the year, Mr Keltner also served as 
Chairman of the Disclosure and Treasury Committees until the appointment of Mr Powell 
on 1 June 2017. Mr Keltner was not a Director but attended all Board meetings in his 
capacity as Interim Chief Financial Officer.

In addition to the members of the Major Announcements Committee identified on pages 
52 and 53, Richard Shoylekov, Group General Counsel, and Mark Fearon, Group Director 
of Communications and Investor Relations, are members of that Committee.

  Mike Powell 
3
Group Chief Financial Officer

D E M T 

Year of Appointment
2017

Key strengths and experience
Considerable financial management and operational 
experience. Experience of running multi-national 
businesses with significant USA operations. Mr Powell, a 
chartered management accountant, joined the Company 
on 1 June 2017 as Group Chief Financial Officer. From July 
2014 until his appointment at Ferguson Mr Powell was 
Group Finance Director of BBA Aviation plc, one of the 
world’s leading providers of aviation support services. 
Before joining BBA he served as CFO of AZ Electronic 
Materials plc and CFO of Nippon Sheet Glass, based in 
Tokyo. Prior to that he spent 15 years at Pilkington plc 
in a variety of operational and finance roles.

Other principal appointments
Non Executive Director of Low & Bonar plc.

 
Strategic report

Governance

Financials

Other information

  Kevin Murphy 
4
Chief Executive Officer, USA

  Pilar López
7
Independent Non Executive Director

  Nadia Shouraboura
10
Independent Non Executive Director

E M

Year of Appointment
2017

A N R

Year of Appointment
2013

A N R

Year of Appointment
2017

Key strengths and experience
Strong leadership skills and deep industry knowledge. 
Mr Murphy has a strong track record of driving sustainable 
profitable growth. In our business he is responsible 
for all of the Group’s businesses based in the USA. 
From 2007 until his appointment as Chief Executive 
of Ferguson Enterprises on 1 August 2017, Mr Murphy 
was Chief Operating Officer of Ferguson Enterprises 
and a member of its senior leadership team. He joined 
Ferguson Enterprises as an Operations Manager in 1999 
and subsequently held several leadership positions 
including three years as Vice President of the USA 
Waterworks division.

Other principal appointments
None.

Key strengths and experience
Strong financial and international experience within 
global businesses. Ms López was Chief Financial 
Officer for Telefónica Europe from 2007 to 2014 and 
Global Simplification Director for Telefónica S.A from 
2014 until taking up her current position at Microsoft 
Spain in March 2015. She was also Supervisory Board 
member of Telefónica Czech Republic AS and Vice 
Chair of Telefónica Deutschland Holding AG. She joined 
Telefónica in 1999, working in a number of finance 
and strategy positions across the European and Latin 
American businesses. Prior to this she worked in a variety 
of roles at J. P. Morgan, in Madrid, London and New York 
where she became a Vice President.

Other principal appointments
Country Manager for Microsoft Spain.

  Tessa Bamford 
5
Independent Non Executive Director

  Alan Murray 
8
Independent Non Executive Director

A N R

Year of Appointment
2011

A

M 

N

R

S

Year of Appointment
2013

Key strengths and experience
Extensive boardroom and City experience. Ms Bamford 
has broad business experience having held senior 
advisory roles in both the UK and USA across a range 
of sectors. She was formerly a founder and Director 
of Cantos Communications, an online corporate 
communications service provider (2001 to 2011). 
Previously, she was a Director of J Henry Schroder & Co, 
where she worked for 12 years in a number of roles and, 
prior to that, worked in corporate finance for Barclays de 
Zoete Wedd.

Other principal appointments
Consultant at Spencer Stuart and a Non Executive 
Director of Barratt Developments plc.

Key strengths and experience
Considerable international operational experience 
and extensive executive management experience 
within global businesses. Mr Murray was, from 2010 
until August 2017, a Member of the Supervisory Board 
of HeidelbergCement AG and was previously a Non 
Executive Director of International Power plc (2007 
to 2011). Prior to that, he spent 19 years at Hanson plc 
and was Group Chief Executive between 2002 and 
2007. From 2007 until 2008, he was a member of the 
Management Board of HeidelbergCement AG. Mr Murray 
is a qualified chartered management accountant.

Other principal appointments
Non Executive Director of Owens-Illinois, Inc.

John Daly

6
Independent Non Executive Director

  Darren Shapland
9
Independent Non Executive Director

A N R

Year of Appointment
2014

A N R

Year of Appointment
2014

Key strengths and experience
Considerable international business and executive 
management experience in a variety of senior leadership 
roles within major international public companies. Mr Daly 
undertook various executive leadership positions 
during a 20-year career at British American Tobacco Plc 
(“BAT”), running large international businesses. Mr Daly 
recently stepped down as a Non Executive Director of 
Reynolds American Inc., a BAT associate company in the 
USA. Prior to his time with BAT, Mr Daly was Managing 
Director of Rothmans International’s Japan and South 
Korea businesses.

Other principal appointments
Chairman of Britvic plc and a Non Executive Director of 
G4S plc.

Key strengths and experience
Considerable commercial, operational, financial 
management and broad public company experience 
in major retail businesses. Until September 
2016 Mr Shapland was Chairman of Poundland Group 
plc. He was a Non Executive Director of Ladbrokes plc 
and was Chairman of its Audit Committee until 2015. 
Between 2012 and 2013, he was Chief Executive Officer 
of Carpetright plc. From 2005 to 2010, Mr Shapland 
was Chief Financial Officer of J Sainsbury plc and from 
2010 to 2011, Group Development Director. He was also 
Chairman of Sainsbury’s Bank. Prior to that, Mr Shapland 
held a variety of senior finance and operational positions 
at Carpetright plc, Superdrug Stores plc, the Burton Group 
and Arcadia.

Other principal appointments
Chairman of Maplin Electronics Limited, MOO Print 
Limited, Notonthehighstreet.com and Topps Tiles Plc.

Key strengths and experience
Considerable expertise in running complex logistics 
and supply chain activities, with insight in cutting edge 
technology and deep knowledge of e-commerce. 
Ms Shouraboura was a Vice President at Amazon.com, 
Inc. where she served on the senior leadership team. 
After eight years at Amazon, she founded Hointer Inc., a 
consultancy that helps retailers create innovative in-store 
experiences. Prior to her time at Amazon Ms Shouraboura 
was Head of System Development for Trading at Exelon 
Power Team, Senior Principal at Diamond Management 
and Technology and Co-founder and Vice President, IT 
at Starlight Multimedia Inc. in addition to other technology 
and multimedia roles.

Other principal appointments
Founder and Chief Executive Officer of Hointer Inc. 
and a Non Executive Director of Cimpress NV.

Jacky Simmonds

11
Independent Non Executive Director

A N R

Year of Appointment
2014

Key strengths and experience
Extensive executive remuneration and human resources 
experience within large international businesses. 
Ms Simmonds was Group HR Director of TUI Travel plc 
from 2010 until 2015. She was also a member of the 
Supervisory Board of TUI Deutschland, GmbH and 
a Director of PEAK Adventure Travel Group Limited. 
She was previously a divisional HR Director of First Choice 
Holidays PLC until the business was merged with Tui AG in 
2007 to form TUI Travel PLC. From 2007 to 2010, she was 
HR Director for TUI UK.

Other principal appointments
Group People Director of easyJet plc.

Graham Middlemiss
Company Secretary
Graham was appointed Company Secretary of Ferguson 
plc on 1 August 2015. He is Secretary to the Board and all 
of the Committees of the Board. Graham, a solicitor, joined 
the Group in August 2004 as the General Counsel of its 
UK business and was Group Deputy Company Secretary 
from November 2012 to July 2015.

Key to Board and Committee Membership

S    Senior Independent 

Director

  Committee Chairman

A   Audit
D   Disclosure

E   Executive
N   Nominations

M   Major Announcements 
R   Remuneration
T   Treasury

Ferguson plc Annual Report and Accounts 2017

53

 
 
 
Board decision-making
The Board has a strong culture of open debate. All Directors are actively 
encouraged to challenge existing assumptions and to raise challenging 
questions. Certain strategic decisions and authorities of the Company 
are reserved as matters for the Board with other matters, responsibilities 
and authorities delegated to its Committees as detailed in the Ferguson 
governance structure on page 56. A formal schedule of matters reserved 
for the Board is reviewed annually in July, a summary of which can be 
found at www.fergusonplc.com together with the terms of reference 
of each of the Audit, Remuneration and Nominations Committees.

Individual roles
The effective working of the Board is crucial to the long-term prospects 
and strategic aims of the Company. This is achieved through strong and 
open working relationships between the Directors and, in particular, 
the Chairman, Group Chief Executive and Senior Independent Director, 
whose roles are agreed and set out in writing. A short summary of their 
roles and division of responsibilities is set out below.

Chairman 
Gareth Davis

Overall leadership and governance of the 
Board (including induction, development and 
performance evaluation)

Group Chief 
Executive 
John Martin

Senior 
Independent 
Director 
Alan Murray

Provides the Board with insight into the views of the 
Company’s major shareholders

Promotes a culture of challenge and debate at Board 
and Committee meetings

Effective leadership of the Company, implementing 
strategy and objectives agreed by the Board

Management and development of the Group’s 
operations and business models

Working closely with the Group Chief Financial Officer 
to ensure prudent financial controls

Developing and implementing policies integral to 
improving the business, including in relation to health 
and safety and sustainability

Available to investors and shareholders, where 
communications through the Chairman or Executive 
Directors may not seem appropriate

A sounding board for the Chairman and an intermediary 
for the other Directors when necessary

Chairs the Board in the absence of the Chairman

Holds informal discussion with the Non Executive 
Directors, with and without the presence of 
the Chairman

Leadership and effectiveness

Scheduled Board and Committee meetings 
2016/17 attendance (eligibility)

Chairman
Gareth Davis2
Executive Directors3
John Martin4
Frank Roach5 
Mike Powell6

Non Executive Directors

Tessa Bamford

John Daly
Pilar López7
Alan Murray8
Darren Shapland9
Nadia Shouraboura10
Jacky Simmonds11

Board1

Committees

Audit

Rem

Nom

6 (6)

6 (6)

6 (6)

1  (1)

6 (6)

6 (6)

6 (6)

6 (6)

6 (6)

1  (1)

6 (6)

4 (4)

4 (4)

4 (4)

3 (4)

4 (4)

4 (4)

1  (1)

4 (4)

4 (4)

4 (4)

4 (4)

4 (4)

4 (4)

1  (1)

4 (4)

6 (6)

6 (6)

5 (6)

6 (6)

6 (6)

1  (1)

6 (6)

The Major Announcements Committee meets as required and was not required to meet during 
the year. The members of that Committee are detailed on pages 52 and 53.
1. 

 In addition to the scheduled meetings two unscheduled Board meetings were convened 
at short notice to deal with matters that needed to be considered before the next 
scheduled meeting. These unscheduled meetings were held in February and March 2017. 
The February meeting was attended by John Martin and Frank Roach and the March 
meeting was attended by Alan Murray, John Martin and Frank Roach.

2.   Chair of the Nominations Committee.
3.   During the year, Ian Meakins served as Group Chief Executive and a member of the 
Board until his retirement on 31 August 2016. No Board or Committee meetings were 
held during this period.

4.   Group Chief Financial Officer until 31 August 2016. Appointed as Group Chief Executive 

with effect from 1 September 2016.

5.   Chief Executive Officer, USA until he retired from the Board on 31 July 2017.
6.   Appointed as Group Chief Financial Officer with effect from 1 June 2017.
7.   Ms López was unable to attend the July Remuneration and Nominations Committee 

meetings due to an unavoidable scheduling conflict.

8.   Senior Independent Director.
9.   Chair of the Audit Committee.
10.  Appointed as a Non Executive Director on 1 July 2017.
11.   Chair of the Remuneration Committee.

How the Board operates
Board and Committee meetings
The Company is registered in Jersey and is tax resident in Switzerland. 
During the year, all meetings of the Board, Committees of the Board and 
all other meetings requiring decisions of a strategic or substantive nature 
were held outside the UK. 

Each Director is required to attend all meetings of the Board and 
Committees of which they are a member. In addition, senior management 
from across the Group and advisers attend some of the meetings for the 
discussion of specific items in greater depth.

The Board met regularly during the year, with Board and Committee 
meetings scheduled over one or two-day periods. Details of Director 
attendance at Board and Committee meetings during the year is set 
out above. 

In order to provide the Board with greater visibility of the Group’s 
operations, to provide further opportunities to meet senior management 
and to gain a deeper understanding of local market dynamics, the Board 
aims to visit at least one of the Group’s business unit locations each year. 
Details of the Board’s visit to Boston, USA in July 2017 can be found on 
page 55.

54

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Board visit to the USA

In July 2017, the Board and Committee meetings were held in Boston, 
Massachusetts, USA. This provided an opportunity for the Board to visit PV Sullivan, 
a blended distributor operating in Massachusetts acquired during the year, and 
its showroom in Burlington. During these visits the Board met with both senior 
executives and local management to discuss business strategy and operational 
performance, and received a presentation from local management on the 
performance and plans for the New England district as a whole. The Board visited 
the PV Sullivan warehouse in Boston, which allowed the Board to meet management 
and associates and gain a more detailed understanding of the business and how 
post-acquisition integration plans had been implemented ahead of schedule. 
At the Burlington showroom Board members met staff and customers and saw how 
product ranging was developing to meet the needs of customers.

Development of the Board
Upon appointment, all new Directors follow a comprehensive induction 
programme, further detail on which is provided below. All Directors are 
provided opportunities for further development and training following their 
induction and, during the year, the Chairman discusses a development 
plan with each Director. In addition to regular updates on governance, legal 
and regulatory matters, the Board also receives detailed briefings from 
advisers on a variety of topics that are relevant to the Group and its strategy. 
The annual formal review of governance provides the Directors with an 
opportunity to assess their effectiveness and that of the Board as a whole.

New Director induction programme
All new Directors appointed to the Board undertake an induction 
programme aimed at ensuring they develop an understanding and 
awareness of our businesses, people and processes, and of their roles 
and responsibilities as a director of a public company. The programme 
is structured to reflect what is regarded as best practice and includes:

 – Provision of relevant current and historical information about the 

Company and the Group;

 – Visits to operations around the Group;
 – Meetings with the Group Company Secretary and the 

Company’s advisers;

 – Induction briefings from Group functions; and,
 – One-to-one meetings with Directors and senior executives.

During the year, Mike Powell and Nadia Shouraboura undertook induction 
programmes following their appointments as Group Chief Financial Officer 
and Non Executive Director respectively. The programmes were tailored 
to ensure that they could familiarise themselves with the business, and the 
markets in which it operates, from the ground up. 

Mr Powell spent significant periods of time with the Group’s USA, UK 
and Canadian business. Mr Powell met with senior regional finance and 
operational executives, visited branch and showroom locations in the 
USA, UK and Canada. He spent time with senior executives at the Group’s 
consumer e-commerce business and time on the road with salespeople 
meeting customers.

Ms Shouraboura’s induction spent several days immersed in the business 
including at a branch location, a showroom location and a distribution 
centre at our USA business, time with the consumer e-commerce business 
and time on the road with a salesperson meeting customers.

Since the end of the 2016/17 financial year, Kevin Murphy was appointed 
Chief Executive Officer, USA and a member of the Board. Given the wealth 
of experience in the business Mr Murphy already possesses, his induction 
was more focused on his new role and his responsibilities as a Director 
and Chief Executive Officer, USA.

Information and support
In advance of each set of meetings, papers and relevant information are 
delivered so that each Director is provided with the necessary resources 
to fulfil their duties. The information is published via a secure web portal, 
allowing remote access by Directors. Meeting support is provided by the 
Company Secretariat department.

All Directors have access through a web portal to a library of relevant 
information about the Company, the Group and Board procedures.

The Board has an established procedure for Directors, if necessary, 
to take independent professional advice at the Company’s expense 
in furtherance of their duties. This is in addition to the direct access 
that every Director has to the Group Company Secretary for his advice 
and services.

Board composition
As at the date of this report, the Board consists of 11 members including the 
Chairman, three Executive Directors and seven Non Executive Directors. 
The composition of the Board is kept under review by the Nominations 
Committee to ensure an appropriate balance of skills, experience, 
independence and knowledge are maintained.

The biographies of the Directors (on pages 52 and 53) demonstrate the 
strong and diverse experience possessed by the members of the Board. 
The Non Executive Directors play an essential role bringing a range of 
skills and expertise and challenging the Board to help develop Group 
strategy. Each of the Non Executive Directors and the Chairman are 
considered by the Board to be independent and free of any relationship 
which could materially interfere with the exercise of their independent 
judgement. The Code suggests that length of tenure is a factor to consider 
when determining the independence of the Non Executive Directors. 
Each Non Executive Director has served for six years or less with the 
exception of Tessa Bamford. Ms Bamford was reappointed for a third three-
year term from March 2017. As required by the Code, the reappointment 
was subject to a particularly rigorous review, including taking into account 
the need for progressive refreshing of the Board. The Board was satisfied 
that Ms Bamford continued to demonstrate the high level of independence 
expected of a Non Executive Director. The Board concluded that 
Ms Bamford would continue to be a highly effective member of the 
Board, recognising in particular her wide-ranging business experience 
across a range of sectors in the UK and the USA, her expertise in senior 
management succession and her deep knowledge of the Group’s 
businesses. The Board is satisfied each Non Executive Director continues 
to demonstrate independence of thought and expertise in meetings, 
and to support the senior management in an objective manner.

Why you should vote to re-elect your Board
The Board contains a broad range of experience and skills from a variety 
of industries and advisory roles, which fully complement each other. 
In accordance with the Code, all Directors will stand for election or 
re-election at the 2017 Annual General Meeting (“AGM”). The Directors’ 
biographies can be found on pages 52 and 53, and in the Notice of AGM. 

Further details on the AGM can be found on page 144 and at  
www.fergusonplc.com

Ferguson plc Annual Report and Accounts 2017

55

Leadership and effectiveness

Ferguson’s governance structure
Ferguson plc has a premium listing on the London Stock Exchange, 
and is therefore subject to the Listing Rules of the UK Listing Authority. 
Although the Company (being Jersey incorporated) is not subject to the 
UK Companies Act, the Board retains its standards of governance and 
corporate responsibility as if it were subject to the Act. 

It continues to provide shareholder safeguards which are similar  
to those that apply to a UK registered company and complies  
with relevant institutional shareholder guidelines. The table below 
describes the Company’s governance structure, an overview of the  
key Committees of the Board and other administrative committees.

Shareholders

Board and Committees of the Board 
Committees of the Board support the Board in the fulfilment of its duties. These take strategic decisions of a substantive nature.

The Board

Collectively responsible for the long-term success of the Company

Accountable to shareholders and responsible for the proper  
conduct of the business

Reviewing the performance of the Board and its Committees 
and ensuring effective succession planning

Ensuring effective financial reporting

Setting the overall strategic direction of the Company

Approval of key strategic projects in the best interests of the Group

Oversight of effective management of the Ferguson Group  
ensuring the appropriate leadership and resources are in  
place to meet its objectives

Maintaining a sound system of risk management and internal controls

Audit  
Committee

Remuneration  
Committee

Nominations  
Committee

Oversees, monitors and makes 
recommendations as appropriate in 
relation to the Company’s financial 
statements, accounting processes, 
audit (internal and external), risk 
management and internal controls 
and matters relating to fraud 
and whistleblowing

The Audit Committee is the body 
responsible for the functions 
specified by DTR 7.1.3R

Reviews and recommends to the 
Board the framework and policy for 
the remuneration of the Chairman, 
the Executive Directors and the 
Executive Committee

Takes into account the business 
strategy of the Group and how the 
Remuneration policy reflects and 
supports that strategy

Regularly reviews the structure, size 
and composition of the Board and 
its Committees

Identifies and nominates suitable 
candidates to be appointed to the 
Board (subject to Board approval) 
and considers succession generally 

Page 60

Page 69

Page 64

Other Committees  
Implementing strategic decisions and executive or administrative matters.

Major Announcements  
Committee

Meets as required in exceptional 
circumstances to consider disclosure 
obligations in relation to material 
information where the matter is 
unexpected and non-routine

Executive Committee

Treasury Committee

Disclosure Committee

Addresses operational business issues

Responsible for implementing Group strategy and 
policies, day-to-day management and monitoring 
business performance

Chaired by the Group Chief Executive, Committee 
membership comprises:

–  Chief Executive Officer, 

–  Chief Executive Officer, 

USA

–  Group Chief  

Financial Officer

–  Group Chief 

Information Officer

–  Managing Director, UK

Nordic region

–  CEO, Canada and 
Central Europe

–  Group HR Director

–  Group General Counsel

Considers treasury policy including financial 
structures and investments, tax and treasury strategy, 
policies and certain transactions of the Group

Reviews performance and compliance of the tax and 
treasury function

Makes recommendations to the Board in matters 
such as overall financing and strategy, and 
currency exposure 

Meets as required to deal with all matters relating 
to public announcements of the Company and 
the Company’s obligations under the Listing and 
Disclosure and Transparency Rules of the UK Listing 
Authority and EU Market Abuse Regulation

Assists in the design, implementation and periodic 
evaluation of the Company’s disclosure controls 
and procedures 

Biographical details for each member:  
www.fergusonplc.com

Committee membership details:  
www.fergusonplc.com

Committee membership details:  
www.fergusonplc.com

56

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

All

What the Board has done during the year
The Board has a rolling agenda programme which ensures that items 
relating to strategy, finance, operations, health and safety, product integrity, 
corporate governance and compliance are covered in its meetings. 
The balance of time spent by the Board on strategic, performance related 
and governance issues is considered as part of the annual effectiveness 
review process and adjustments are made to the Board’s agenda for the 
following year. The Board receives copies of the minutes of each Board 

Highlights of Board activity during 2016/17

Committee meeting and key issues covered by each Committee are also 
reported to the subsequent meeting of the Board. Standing agenda items 
including reviews of health and safety performance, strategic initiatives 
such as acquisitions, investments and disposals and reports from the 
Group CEO and Group CFO are discussed at each Board meeting and 
other items are included on the agenda at relevant times throughout the 
year. A brief overview of some key areas of Board activity during the year 
are detailed below.

Strategy

Performance

 – Regular reviews and updates on, and approval of, the Group’s  
overall strategy and the strategy plans of the Group’s major 
businesses (for further information on overall Group strategy and  
USA, UK, Canada and Central Europe operations see pages 17  
and 28 to 33)

 – Annual budget review
 – Reviewed 21 business acquisition and capital investment proposals, 

the size or nature of which required Board-level approval

 – Commencement of Nordic region disposal process approved 

(for further information see page 18)

 – Merger of Tobler, the Group’s Swiss business, with Walter Meier 

AG approved

 – Change of name from Wolseley plc to Ferguson plc approved  
by the Board (and by shareholders at a General Meeting on 
23 May 2017)

 – Change of presentational currency to US dollars with effect from 
1 August 2017 approved (for further information see page 16)

 – Received regular presentations from management on the 

performance of the Group’s major business units
 – Review and approval of full year and half year results, 

and other announcements

 – Regular reviews of feedback from shareholders

Governance

 – Received reports from the Nominations Committee on succession 

planning and approved Board and Executive Committee 
appointments (for further information see page 64)

 – Regular reviews of:

 – the Group’s principal risks (for further information see  

pages 42 to 49); and

 – progress of the “Better Business” framework (for further 

information see pages 34 and 35)
 – Approval of Group insurance arrangements

An overview of the Board’s 2016/17 objectives and how they have been achieved is set out below:

2016/17 objectives

Strategy

All

Regularly review and 
monitor the Group’s 
progress against its strategy, 
including the priorities 
set out by the new Group 
Chief Executive in the 
2016 Annual Report

Ensure there is excellent 
execution of major 
operational initiatives

People

Support the new Group 
Chief Executive and the 
Interim Group Chief Financial 
Officer in their new roles

Continue to focus on 
Board and senior executive 
succession planning, and 
on talent development in 
the regions

Achievements

For more information on our strategy please see pages 16 to 18

 – Review of major strategic initiatives at Board meetings and the annual Board strategy day 
 – Nine USA acquisitions completed, supporting the USA growth strategy. Further information on 
the acquisitions completed during the year is set out in note 30 to the consolidated financial 
statements on page 116

 – UK transformation plan approved
 – Nordic region’s operational strategy approved. Decision taken to commence disposal process 

for the Nordic region’s businesses

 – Approved the merger of Tobler, the Group’s Swiss business, with Walter Meier AG

 – The Board received regular reports from the Group CEO and Group CFO on operational initiatives
 – Post-investment reviews of acquired businesses conducted by the Board, including progress made 

with integration plans

For more information on succession planning please see page 64

 – The Chairman and other Non Executive Directors made themselves available to the Group CEO 

and Interim Group CFO as required

 – The Chairman met regularly with the Group CEO on a one-to-one basis
 – The Chairman of the Audit Committee met regularly with the Interim Group CFO on a one-to-

one basis

 – New Group CFO and new CEO, USA appointed. Board skills and competencies reviewed and 

a new Non Executive Director with significant experience of innovative business models and USA 
operations appointed. Further details are set out in the Nominations Committee report on page 64

 – Review of people strategy and succession planning below Board level undertaken by the 

Nominations Committee and reported to the Board

Ferguson plc Annual Report and Accounts 2017

57

Leadership and effectiveness

Evaluating the performance of the Board of Directors
The Board undertakes a formal review of its performance and that of its Committees each year, with an external evaluation every three years. 
Following the external evaluation conducted in 2015, in accordance with the Code, the next externally-facilitated effectiveness review will be conducted 
during the year ending 31 July 2018. Progress against the actions identified following the internal review undertaken in 2016, is outlined below: 

Action point

Responsibility

Outcome

Keep under review the range of 
skills and experience required at 
Board level as the Group’s strategy 
is implemented and its businesses 
develop in the future

Board and Nominations  
Committee

During the year, the Board dealt with major succession issues with the 
appointment of a new Group CFO and a new CEO, USA. The opportunity 
was taken to supplement and complement the skills and experiences of the 
Board through the appointment of an additional Non Executive Director.

Continue to focus on succession 
planning at Board and Executive level

Board and Nominations  
Committee

Board and Executive succession planning was reviewed in detail by the Board 
and Nominations Committee (further information is provided on page 64).

Develop further opportunities 
for Board members to continue 
to deepen their understanding 
of and engagement with the 
Group’s businesses

Board

Management presentations made to the Board on regional business 
performance and progress with strategic initiatives.

Board members met with, and received presentations from, local 
management during their visit to the USA for the July Board meeting.  
More detail on the Board’s visit to the USA is provided on page 55. 

Board and Committee effectiveness review
This year, the Board and Committee effectiveness review was facilitated 
internally using an online survey. The survey included questions tailored to 
address the activities and particular concerns of the Board and the Audit, 
Remuneration and Nominations Committees. The questions encouraged 
comment and qualitative evaluation of the effectiveness of the Board 
and each Committee, the individual members and the support received 
from management and advisers. Questions used in the previous year 
were included, enabling the Board to monitor and evaluate progress. 
Feedback from the reviewers was reported to and discussed by the 
Board and by each relevant Committee. In addition, the Chairman spoke 
with each Non Executive Director to discuss the results of the reviews.

All Directors, from the time of appointment, are aware of the time 
commitment expected in order to discharge their responsibilities 
effectively. The Chairman maintains frequent contact with all Directors 
and constantly monitors whether they are able to devote sufficient time 
to their respective roles, and he is satisfied that each Director has been 
able to do so. The Chairman also has regular meetings, outside of Board 
and Committee meetings, with the CEO and other executives to keep up 
to date with material developments in the business and discussed Board 
composition and succession planning at his meetings with shareholders. 
During the financial year, each Director attended all scheduled Board 
meetings. The Board continues to consider each of the Directors to be 
effective and to demonstrate commitment to his or her role.

During the year, the Non Executive Directors, led by the Senior 
Independent Director, undertook the performance evaluation of the 
Chairman. The evaluation concluded that the Chairman performed 
strongly and is highly effective in his role. Board meetings were considered 
to be well chaired. The Chairman continued to devote sufficient time and 
attention to his role and had made himself available to Directors whenever 
necessary outside of Board meetings. 

Key findings, improvement actions and priorities
Overall, the key findings of the internal evaluation were positive. The review 
concluded that the Board was very effective and worked well together 
enabling the individual Directors to discharge their respective roles 
effectively. Although the composition of the Board was rated highly, the 

58

Ferguson plc Annual Report and Accounts 2017

opportunity to enhance Board expertise with further digital expertise and 
USA operational experience was identified as an important aspect of Board 
development. The atmosphere at Board meetings was commented on 
favourably and seen as encouraging equal contribution, candid discussion 
and critical thinking. The support and challenge of management by 
Non Executive Directors was rated highly. The review concluded that the 
Board’s testing and development of strategy was strong and the Board’s 
oversight of the subsequent implementation of strategic objectives was 
rated highly. Performance of the Board Committees was rated very highly.

Areas identified in order to improve overall effectiveness, are 
summarised below:

Actions

All

Develop further opportunities for the Board to meet with USA 
management and further their understanding of the Group’s USA 
operations and market environment

Continue to focus on succession planning at Board and Executive level

As at the date of this report, the Board has already begun to incorporate 
these action points into its processes and procedures. An opportunity 
to further enhance the skills and expertise of the Board identified 
in the review has been taken with the appointment of an additional 
Non Executive Director. For further commentary please see page 64.

In addition to the actions arising from the effectiveness review, the Board 
priorities for 2017/18 are set out in the table below

Board priorities for 2017/18

All

Regularly review and monitor the Group’s progress against the drivers 
of profitable growth set out on page 17 

Ensuring continued focus on matters of succession, diversity and 
talent development

Support the new Group Chief Financial Officer and Chief Executive 
Officer, USA

Strategic report

Governance

Financials

Other information

Relations with shareholders

Engagement
The Board is fully committed to engaging with shareholders. During the 
year, active dialogue was maintained with our shareholders through 
planned communications and annual investor relations programmes. 
The Group Director of Communications and Investor Relations (who 
reports to the Group Chief Financial Officer and Group Chief Executive) 
has day-to-day responsibility for all investor relations matters and 
for contact with all shareholders, financial analysts and the media. 
In interactions with shareholders, the Company ensures:

 – a professional approach;
 – provision of accurate data;
 – timely disclosure of information to the market; and
 – accessibility to both current and potential shareholders.

Communications programme
Regular dialogue with institutional shareholders and financial analysts 
based in Europe and North America is maintained through:

 – meetings and conversations involving the Group Chief Executive, 

Group Chief Financial Officer and Investor Relations team;
 – release of updates on the financial performance of the Group 

incorporating revenue, profitability by region, net debt and appropriate 
commentary on key business trends; and

 – the Chairman regularly engaging with larger institutional shareholders 
to discuss matters including the Board, strategy, remuneration and 
corporate governance.

The Company engages with private shareholders in the following ways:

 – periodic meetings are held with the UK Shareholders’ Association;
 – responding to communications from individual shareholders;
 – all documents presented at investor events are available on 

www.fergusonplc.com; and

 – there is a Shareholder information section on www.fergusonplc.com 

and on pages 142 to 144 of this report.

Investor relations programme
The allocation of time spent in the UK, continental Europe and North 
America reflects the distribution of our shareholders.

Shareholder meetings – during the year ended 31 July 2017, there were 
a total of 277 meetings. John Martin and Dave Keltner, Interim Group Chief 
Financial Officer (together with the Investor Relations team) attended 
108 meetings, Gareth Davis (together with the Investor Relations team) 
attended five meetings, members of the USA senior management team 
(represented by various combinations of Frank Roach, Kevin Murphy 
and Bill Brundage, the USA business’ Chief Financial Officer) attended 
10 meetings and the Investor Relations team met with institutions through 
a further 154 meetings, conferences and calls.

The Chairman regularly meets with the larger institutional shareholders 
and ensures that the Board as a whole has an appropriate understanding 
of shareholder feedback.

The Group Director of Communications and Investor Relations regularly 
provides the Board with details of feedback received from institutional 
shareholders and any key issues raised.

AGM
The AGM is held in Switzerland with an audio-visual link to London so that 
shareholders in London are able to participate and can question the Board 
during the meeting. All Directors attended the 2016 AGM. During the 
AGM, the Board answered a wide range of questions from shareholders. 
Details of the 2017 AGM are contained in the Notice of AGM and are 
available on www.fergusonplc.com.

Additionally, in response to feedback from individual shareholders at last 
year’s AGM, the Group Chief Executive and Director of Communications 
and Investor Relations will make themselves available to answer questions 
from individual shareholders in advance of the AGM at a meeting 
hosted by the UK Shareholders’ Association at the offices of Bank of 
America Merrill Lynch, 2 King Edward St, London EC1A 1HQ on Thursday 
23 November 2017.

Plans for engagement in 2017/18
A similar investor relations programme will be run during the 2017/18 
financial year.

Geographical breakdown of institutional shareholder base

Investor concentration

37.4%North America

47.7%United Kingdom

10.8%Europe

17.5%

Others

23.1%

Top 5 
investors

3.8%Asia

Shareholders

21.0%

Rest of top 
100 investors

0.3%Rest of World

38.4%

Rest of top  
30 investors

Ferguson plc Annual Report and Accounts 2017

59

Audit Committee
Accountability

Darren Shapland
Audit Committee Chairman

Dear Shareholder 
I am pleased to present the report of the Audit Committee for 2016/17. 
This report provides an insight into the activities of the Committee during 
the year and how the Committee plays a key oversight role for the 
Board. I will be available at the 2017 AGM, to respond to any questions 
shareholders have on this report or any of the Committee’s activities. 

As at 2 October 2017, the Committee was made up of seven Non 
Executive Directors as set out in the table on page 54. During the year, 
Nadia Shouraboura joined the Committee following her appointment as 
a Non Executive Director on 1 July 2017.

relating to independence, financial experience and sectoral competence. 
The key strengths and experience of each member of the Committee are 
summarised on pages 52 and 53. 

In addition to the members of the Committee, the Chairman, Group Chief 
Executive, Interim Group Chief Financial Officer and the Head of Internal 
Audit, together with senior representatives of Deloitte LLP (“Deloitte”), 
the Company’s external auditors, attended and received papers for each 
meeting. Following his appointment as Group Chief Financial Officer on 
1 June 2017, Mike Powell also attended and received papers for the July 
Committee meeting. The Committee meets periodically with the Group 
Chief Financial Officer and also meets separately with Deloitte and the 
Head of Internal Audit without the presence of Executive Directors. The  
Committee has a programme where the Finance Directors of the Group’s 
major businesses attend and present updates on items such as regional 
finance team development, finance transformation and financial systems 
architecture and the base financial controls environment. Other senior 
executives are also invited to attend and provide updates to the Committee, 
for example the Chief Information Officer regularly attends meetings to 
report on the Group’s information security programme and IT controls. 

How the Committee operates
The Audit Committee met on four occasions during the financial year. 
Meetings are scheduled to coincide with key dates in the financial 
reporting cycle. Attendance at these meetings is set out on page 54.

The Board considers that several members of the Committee have recent 
and relevant financial experience and that each member of the Committee 
is independent within the definition set out in the Code. Members of the 
Committee between them possess significant international, commercial, 
retail, financial and human resource skills and expertise which are relevant 
to an international specialist distribution company. In addition to me, Alan 
Murray and Pilar López have served as Chief Financial Officers of large 
businesses during their career. This provides the Board with assurance 
that the Audit Committee meets the relevant regulatory requirements 

Principal areas of focus
During the year, the Committee has continued to focus on maintaining the 
quality and integrity of our financial reporting, and monitoring and ensuring 
the appropriateness of the Company’s risk management systems and 
internal control environment. In line with the assessment of the Group’s 
principal risks (detailed on pages 42 to 49), and mindful of external events 
which have highlighted its importance, the Committee has increased its 
scrutiny of information security during the year and has reported on its activity 
to the Board. The Committee has also continued to monitor the interaction 
between the internal audit function and the external auditors, to monitor 
and review the effectiveness of the external audit process and to ensure 
that the Group’s governance standards are maintained. Further details of 
the Committee’s activities during the year are set out opposite.

Audit Committee key achievements – 2016/17
An overview of the Committee’s 2016/17 objectives and how the Committee has achieved them is set out below:

2016/17 objectives

Achievements

The effective and efficient transition 
of responsibilities to the Company’s 
Interim Group Chief Financial Officer

Continue to review and monitor the 
approach to risk management and the 
level of risk driven through changes to 
the operating model, industry changes 
and technological developments

Continue to monitor and 
review the Group’s approach 
to information security

Continue to monitor finance systems 
transformation

Monitor and ensure that the external 
auditors and internal auditors continue 
to co-ordinate their activities effectively 
and that the internal audit effectiveness 
review actions are completed

 – Smooth handover of responsibilities to the Interim Group CFO

 – Reviews undertaken in March and September of key risks and their management
 – The Group’s principal risks and the adequacy of the mitigating controls in place were considered 

in detail

 – Feedback provided to management as part of this review process and any material 

changes highlighted

 – The Committee has continued to monitor information security, and has increased its focus in this area 
 – Information security programme updates were presented to the Committee at six-monthly intervals 

and two external information security audits were conducted during the year

 – Monitored preparation for the implementation of the EU General Data Protection Regulation

 – Reports received from management and reviewed by the Committee as well as internal and 

external audit

 – The external and internal auditors reported to the Committee on the ways in which they had 

continued to co-ordinate their activities effectively

 – All the recommendations made in last year’s external effectiveness review have been implemented. 
In particular, Deloitte identified ways in which controls processes could be further improved and the 
internal audit team worked effectively to make appropriate improvements

60 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

What the Committee has done during the year
The Committee has a rolling programme of agenda items to ensure that relevant matters are properly considered. The list below summarises the key 
items considered by the Committee during the year.

Control environment

Governance

 – Internal audit report
 – Annual plan for internal audit
 – Fraud and whistleblowing reports
 – Risk management report
 – Anti-bribery and corruption compliance programme
 – Internal controls review
 – External audit plan

 – Effectiveness review of the Committee
 – External auditor effectiveness review
 – Internal audit effectiveness review
 – Consideration of non-audit engagements
 – Updates on accounting and corporate governance developments
 – Terms of reference review
 – Review of external auditor’s fees and engagement letter

Financial results

Review items

 – Full Year results and associated announcements
 – Auditor’s Full Year report to the Committee
 – Review of the Annual Report and Accounts
 – Half Year results and associated announcements
 – Auditor’s Half Year report to the Committee

 – Updates from regional Finance Directors
 – Finance team succession planning
 – Information security updates
 – IT controls reports

Financial reporting and significant financial judgements
The Committee considered the issues summarised below as significant in the context of the 2016/17 financial statements. These were discussed 
and reviewed with management and the external auditors and the Committee challenged judgements and sought clarification where necessary. 
The Committee received a report from the external auditors on the work they had performed to arrive at their conclusions and discussed in detail 
all material findings contained within the report.

Carrying value 
of goodwill and 
intangible assets 
(recurring item)

Completeness of 
supplier rebates 
(recurring item)

Inventory 
valuation 
(recurring item)

Audit Committee review
The Committee reviewed the carrying value of goodwill and other intangible assets for 
impairment, including a detailed review of the assumptions underlying the value in use 
calculations for businesses identified as cash generating units. The key assumptions 
underlying the calculations are primarily the achievability of the long-term business plan, 
country specific discount rates, anticipated revenue growth in the short-term and long-term 
growth assumptions.

For further information please see notes 12 and 13 of the consolidated financial statements 
on pages 100 and 101.

Conclusions
The Committee agreed with 
management’s assessment that 
an impairment charge had arisen 
relating to the Swedish business, 
Beijer, due to significantly 
reduced expectations 
of profitability. 

Audit Committee review
The Committee reviewed the recognition of supplier rebates which are significant to the 
Group and are an area of inherent risk due to the number and complexity of the arrangements. 
In addition, the majority of the supplier rebate arrangements cover a calendar year and 
therefore do not end at the same time as the Group’s accounting year-end. Where the rebate 
arrangements are calculated at a flat rate there is limited judgement. However, for tiered 
rebates, judgements are required to forecast the expected level of volumes purchased to 
determine the appropriate rate at which a rebate is earned. This review covered the processes 
and controls in place during the year and the level of adherence to the Group’s accounting 
policies and procedures.

Conclusions
As a result of the review process, 
which included consideration 
of the external audit findings, 
the Committee concluded that 
the level of rebate income and 
rebate receivable as at 31 July 
2017 was properly reflected in the 
consolidated financial statements.

For further information please see note 1 of the consolidated financial statements on page 90.

Audit Committee review
Judgement is applied in determining the appropriate values for slow-moving or obsolete 
inventory. The provisions are predominantly system-generated calculations, comparing 
inventory on hand against expected future sales using historic experience as the basis for 
provisioning, along with the results of physical stock-counts. The Committee considered the 
level of provisions and ensured the policy was consistently applied across the Group in the 
current and previous financial periods. The Committee also sought the views of the auditors.

For further information please see note 1 of the consolidated financial statements on page 90.

Conclusions
Following their review, which 
included consideration of the 
external audit findings, the 
Committee concluded that 
provisions for obsolete and 
slow moving inventory are 
fairly stated in the consolidated 
financial statements.

Ferguson plc Annual Report and Accounts 2017

61

Audit Committee continued
Accountability

Audit Committee effectiveness review
An internally facilitated review of the Committee’s effectiveness was 
carried out in July 2017. The review concluded that the Committee 
continued to be effective and well run and the composition of the Audit 
Committee was rated highly. The review found that the work of the 
internal and external auditors was well co-ordinated and that their work 
continued to be effectively reviewed and assessed by the Committee. 

The Committee’s monitoring and review of the status of IT controls and 
information security systems was identified as an evolving area which 
had seen improvements implemented during the year. The review also 
highlighted several areas for improvement and these either have been 
incorporated into our priorities for 2017/18, or for more minor areas will 
be addressed during the year. 

Audit Committee priorities for 2017/18

Continue to review and monitor the approach to risk management 
and the level of risk driven through changes to the operating model, 
industry changes and technological developments

Continued increase in focus on the Group’s approach to 
information security

Continue to monitor finance systems transformation to ensure that the 
associated projects are effectively completed

Review and assess the continued effectiveness of the Group’s control 
framework and base financial controls including their continued effective 
operation following the transfer of certain functions from the UK to 
the USA 

External audit
Auditor reappointment
Following an external tender process, Deloitte were first appointed as the 
Company’s external auditor for the 2015/16 audit and have served as the 
Company’s auditor for two years. Deloitte’s reappointment was approved 
by shareholders at the 2016 Annual General Meeting. Ian Waller has 
served as lead audit partner since Deloitte’s appointment. In line with the 
Audit Practices Board Ethical Standard 3 the lead audit partner is due to be 
rotated following the 2019/20 audit.

The Committee reviews the external auditor appointment and the need to 
tender the audit annually. The Company confirms that it complied with the 
provisions of the Code and the Competition and Markets Authority Order for 
the financial year under review. For the financial year ending 31 July 2018, the 
Committee has recommended to the Board that Deloitte be reappointed as 
the external auditor and the Directors will be proposing the reappointment of 
Deloitte at the 2017 Annual General Meeting. The Committee confirms that 
the Company complied with the provisions of the Statutory Audit Services 
Order 2014 during the financial year ended 31 July 2017.

External audit processes
During the year, the Group audit partner, together with other relevant and 
appropriate Deloitte partners, attended all the Audit Committee meetings. 
They provided the Committee with information and advice including 
detailed reports on the financial statements and internal controls.

In January 2017, the Committee reviewed and approved the terms, areas 
of responsibility and scope of the 2016/17 audit. During the year, Deloitte 
provided external audit services for regulatory and statutory reporting. 

62

Ferguson plc Annual Report and Accounts 2017

Deloitte are expected to report to the Committee any material departures 
from Group accounting policies and procedures that are identified during 
the course of their audit work. Deloitte’s 2016/17 external audit plan has 
been successfully completed at the date of this report. No material items 
were found or reported in the financial year. 

Effectiveness of the audit process
Following the issue of the Company’s Annual Report, the Committee 
conducts an annual review of the effectiveness of the external audit. 
A survey of all the Group’s finance teams is conducted. Each team is 
asked to rate the performance of the external auditor against a range of 
measures, including relating to the adequacy of planning, sufficiency of 
resource, thoroughness of review and testing, adequacy and application 
of knowledge of the Group, usefulness of feedback and the quality of 
reporting. The Committee was satisfied that Deloitte provided an effective 
audit service in 2015/16. A review of the effectiveness of the audit for the 
year ended 31 July 2017 will be conducted.

Auditor independence and objectivity
The Company has policies and procedures in place to ensure that the 
independence and objectivity of the external auditor are not impaired. 
These include restrictions on the types of services which the external 
auditor can provide, in line with the Audit Practices Board Ethical Standards 
on Auditing. Details of the services that the external auditors cannot be 
engaged to perform are provided at www.fergusonplc.com.

Deloitte also provides specific assurance to the Committee on the 
arrangements and safeguards it has in place to maintain its independence 
and objectivity, including an internal process to preapprove provision 
of non-audit services and the use of separate teams where non-audit 
services are being provided to the Group. The Committee continues to be 
satisfied with the independence and objectivity of Deloitte.

When considering the award of non-audit work to the external auditor, 
an assessment is made to consider if it is more effective for the work to 
be carried out by the external auditor who has existing knowledge of 
the Company and all appointments are made on a case-by-case basis. 
The prior consent of the Chairman of the Committee is required before 
the Company’s external auditor is appointed to undertake non-audit work. 
The external auditor will not be appointed to provide non-audit services 
where the Committee considers it might impair their independence or 
objectivity in carrying out the audit. At each meeting the Committee 
reviews any new non-audit engagement of the Company’s external 
auditor and reviews the level of fees for all non-audit work. During the year, 
Deloitte was appointed to undertake non-audit work, the details of which 
are provided below.

Audit and non-audit fees
Fees for non-audit work performed by Deloitte as a percentage of 
audit fees for the year ended 31 July 2017 were 24 per cent (2016: 7 per 
cent). Further disclosure of the non-audit fees incurred during the year 
ended 31 July 2017, can be found in note 4 to the consolidated financial 
statements on page 95.

Non-audit services related mainly to services provided to Tobler as part of 
the merger with Walter Meier AG and services related to the disposal of the 
Nordic businesses and the change of presentational currency for the Group 
in 2017/18. In each instance it was considered to be in the best interests 
of the Group to use Deloitte due to efficiencies gained from their existing 
knowledge of the Company. Their continued objectivity and independence 
was unaffected due to the nature and scale of the work undertaken.

Strategic report

Governance

Financials

Other information

Internal audit
The scope of activity of internal audit is monitored and reviewed at each 
Committee meeting. An annual plan was agreed by the Committee in 
July 2017 which covers the activities to July 2018. During the year, the 
Head of Internal Audit attended all Committee meetings and provided 
the Committee with a detailed report on internal audit activities which the 
Committee reviewed and discussed in detail. The Committee considered 
the matters raised and the adequacy of management’s response to them, 
including the time taken to resolve any such matters.

In July 2017, the Committee conducted the annual review of the effectiveness 
of the Group’s Internal Audit function, including its terms of reference, audit 
planning process, general performance and relationship with the external 
auditors. The review identified opportunities to enhance the resourcing of 
the function through co-sourcing and maintaining the rigour of following 
up the implementation of audit recommendations. Steps have already 
been taken to implement these suggested improvements. The review was 
undertaken using guidance issued by the Chartered Institute of Internal 
Auditors. As part of this review the Committee was satisfied that all the 
opportunities for improvement in the function’s operations which had been 
identified by external consultants in last year’s effectiveness review had been 
implemented. Based on its review the Committee was satisfied with the 
effectiveness of the Group’s Internal Audit function.

Risk
Risk management
Risk management reports prepared by the Group Head of Risk and 
Compliance were submitted to the Committee in March and September 
2017. These reports summarise submissions from all areas of the business 
which the Executive Committee and senior management have reviewed. 
Risks relating to material joint ventures and associates are considered as 
part of this process. The six-monthly reports identify the significant risks to 
the Group, the controls in place and highlight the tolerance levels that the 
Executive Committee and, ultimately, the Board are prepared to accept. 
The Audit Committee reviewed the effectiveness of the Company’s overall 
risk management framework, including the generic procedures for risk 
identification, assessment, mitigation, monitoring and reporting and was 
satisfied with their effectiveness.

Viability Statement
The Committee also reviewed management’s work in conducting a robust 
assessment of those risks which would threaten the future performance 
or liquidity of the Company, including its resilience to the threats of 
viability posed by certain of those risks in severe but plausible scenarios. 
This assessment included the stress testing of cash flow projections 
to evaluate the impact of an unlikely, but realistic, worst-case scenario. 
The Company’s Viability Statement can be found on page 43.

Internal controls
During the year, the Committee monitored and reviewed the effectiveness 
of the Group’s internal control systems, accounting policies and practices, 
standards of risk management and risk management procedures and 
compliance controls, as well as the Company’s statements on internal 
controls, before they were agreed by the Board for this Annual Report. 

The Group’s internal control systems are designed to manage rather 
than eliminate business risk. Such systems are necessary to safeguard 
shareholders’ investment and the Company’s assets and depend on 
regular evaluation of the extent of the risks to which the Company is 
exposed. The Committee receives regular reports throughout the year, 
including from the Finance Directors of the Group’s major businesses, to 

assure itself that the Company’s systems comply with the requirements 
of the Code. The Committee can confirm that the Company’s systems 
have been in place for the full financial year and up to the date on which 
the financial statements were approved, that they are effective and that 
they are regularly reviewed by the Committee on behalf of the Board. 
The Committee is of the view that the Company has a well-designed 
system of internal control. These systems can only provide reasonable, 
but no absolute, assurance that risks are managed to an acceptable level.

In relation to the financial reporting process, at the business level, line 
management are required to implement base financial and other controls 
in line with a clear set of detailed policies relating to financial reporting and 
other accounting matters and act in accordance with the Group Code of 
Conduct. At Group level, the Group finance function oversees through 
setting the policies, requiring a self-certification from the businesses 
and a bi-annual assessment of implementation by the businesses. 
At a further level, assurance functions (Internal and External Audits) 
test various aspects of the processes and report to the Committee.

The Chairman of the Committee reports any matters arising from the 
Committee’s review to the Board following each meeting. This update 
covers the way in which the risk management and internal control 
processes are applied and any significant failings or weaknesses in, 
or exceptions to, these processes. There were no significant failings or 
weaknesses identified. These processes have been in place throughout 
the year ended 31 July 2017 and have continued to the date of this report.

Further information on the Company’s risk management systems is set out 
in the section on Principal risks and their management on pages 42 to 49.

Whistleblowing and fraud
The Group’s whistleblowing policy, which supports the Group-wide Code 
of Conduct, is monitored by the Committee. A copy of the Group’s Code of 
Conduct is available at www.fergusonplc.com. The Committee received 
reports at each Committee meeting providing details of matters reported 
through the Group’s international confidential telephone reporting lines and 
secure website reporting facility, which are operated on its behalf by an 
independent third party. All matters reported are investigated by the relevant 
operating company and reported to the Committee, together with details 
of any corrective action taken. The Committee also received reports at 
Committee meetings providing details of fraud losses on a half yearly basis.

Fair, balanced and understandable assessment
At the request of the Board, the Committee assessed whether the content 
of the 2016/17 Annual Report, taken as a whole, is fair, balanced and 
understandable. In order to make this declaration, a formal process is 
followed to ensure the Committee has access to all relevant information 
including a paper from management detailing the approach taken in the 
preparation of the Annual Report and Financial Statements and explaining 
why management believes the Annual Report is, taken as a whole, fair, 
balanced and understandable. The Committee and all Board members 
receive drafts of the Annual Report and Financial Statements in sufficient 
time to allow challenge of the disclosures where necessary. The Committee 
advised the Board it was satisfied that, taken as a whole, the 2016/17 Annual 
Report and Accounts is fair, balanced and understandable and provides 
the necessary information for shareholders to assess the Company’s 
position and performance, business model and strategy. The Directors’ 
responsibilities statement can be found on page 68.

Darren Shapland
on behalf of the Audit Committee

Ferguson plc Annual Report and Accounts 2017

63

Nominations Committee
Leadership and effectiveness

Gareth Davis
Nominations Committee Chairman

Dear Shareholder 
Board and senior leadership succession planning is of paramount 
importance to Ferguson’s continued success. It continues to be a major 
priority for the Board and is something the Nominations Committee keeps 
under continuous review. As I mentioned in my Chairman’s statement 
on page 13, during the year, we announced three changes to the Board: 
Frank Roach’s retirement and the appointment of Kevin Murphy as our new 
Chief Executive Officer, USA (“CEO, USA”); the appointment of Mike Powell 
as our new Group Chief Financial Officer (“CFO”); and the appointment of 
Nadia Shouraboura as a Non Executive Director.

Recruitment
In accordance with our procedure for selecting and recruiting Directors, 
the Committee identified the key skills and experience required for the 
new appointments. The Committee retained external search advisers to 
assist in the process of identifying potential candidates for nomination 
to the Board. The Company does not use open advertising to search 
for suitable candidates for Director positions, as we believe that the 
optimal way of recruiting for these positions is to use targeted recruitment 
based on the skills and experience required. Both internal and external 
candidates were considered for Executive Director positions as part of 
a rigorous process involving interviews and assessments.

Executive Director succession
During the year, we undertook a process to identify a successor for the 
role of CFO. The criteria identified by the Committee for the CFO selection 
process included strategic development abilities, functional capabilities, 
relevant sector and international experience, and the ability to work 
effectively in and to build high performing teams.

Following an extensive recruitment process the Committee agreed 
that Mike Powell was the strongest candidate for the CFO role and 
recommended his appointment to the Board. Mike’s international 
background, financial skills, familiarity with the USA and operational 
experience of running multi-site businesses will be important attributes 
as we continue to develop the Ferguson business.

At the same time as announcing Mike’s appointment the Company also 
announced that Dave Keltner, who has served as Interim Group CFO since 
September 2016 would step down from the role at the end of 2016/17 
following an orderly transition. I would like to thank Dave for the invaluable 
support and leadership he has provided whilst standing in as Interim 
Group CFO, allowing the Board ample time to enable a smooth handover 
to a successor of the highest calibre. He has given outstanding service 
to the Group over 23 years and I wish him well in his retirement.

In March 2017, the Company announced the retirement of Frank Roach 
as CEO, USA and the appointment of Kevin Murphy as his successor.

64

Ferguson plc Annual Report and Accounts 2017

As part of the Committee’s succession planning process for the role 
of CEO, USA external candidates were considered in addition to Kevin 
Murphy, who was then Chief Operating Officer of our USA business. 
The criteria for the selection of a successor to Frank Roach as CEO, USA 
included strategic development and execution capabilities, significant 
executive experience in the relevant sector, core functional capabilities 
and a proven organisational leadership ability.

After a careful and thorough review, the Committee agreed that 
Kevin Murphy was the most appropriate successor as CEO, USA and 
recommended his appointment to the Board. Kevin joined the USA 
business in 1999 and held several leadership positions before being 
appointed Chief Operating Officer in 2007. Kevin has played a vital 
part in our USA business’ success, and his skills, expertise and deep 
understanding of the business make him the ideal person to drive future 
growth in the USA. I am delighted that a candidate identified by the 
Board some time ago as having significant potential, and subsequently 
developed by the Company as part of the succession planning process for 
senior leadership positions, has been selected to lead the Group’s largest 
operating segment.

I’d like to take this opportunity to thank Frank Roach for his immense 
contribution to the business and for his distinguished service. Frank has 
been an outstanding Chief Executive of our USA business. Under his 
leadership, the business has developed into the leading specialist 
distribution business in the USA, whilst maintaining an enviable track 
record of delivering superior service to customers and creating significant 
shareholder value. I wish Frank well in his retirement.

Non Executive Director appointment
During the Board and Committee effectiveness review process, an 
opportunity was identified to enhance the skill set of the Board through 
the recruitment of an additional Non Executive Director. The criteria 
identified by the Committee for the Non Executive Director recruitment 
process included a proven track record as a senior leader of a USA 
business, deep understanding of the evolving digital environment and 
first-hand experience of disruptive business models. Following a thorough 
recruitment process the Committee agreed that Nadia Shouraboura was the 
most suitable candidate and recommended her appointment to the Board.

I am delighted to welcome Nadia to the Board. Her considerable expertise 
in running complex logistics and supply chain activities will be invaluable 
to us. E-commerce remains a significant opportunity for the Group with 
almost £3 billion of revenue generated from online activities last year and 
growing this channel remains an important part of our strategy. 

External search advisers
External search advisers Russell Reynolds Associates and JCA Group 
assisted the Nominations Committee during the year with the CFO 
recruitment process. Russell Reynolds Associates also assisted the 
Nominations Committee with the CEO, USA succession process. 
Russell Reynolds Associates and JCA Group have no other connections 
to the Company. Korn Ferry, an external search adviser, assisted the 
Nominations Committee with the Non Executive Director recruitment 
process. Korn Ferry has no other connections with the Company except 
in relation to other senior executive search mandates. 

Strategic report

Governance

Financials

Other information

Board composition and succession planning
As at 31 July 2017, the Board comprises the Chairman, three Executive 
Directors and seven Non Executive Directors. The biographies of all 
members of the Board, which outline the skills and experience they bring 
to their roles, are set out on pages 52 and 53.

It has been a busy year for the Committee in terms of succession planning 
and during the year, in addition to the three appointments, the Committee 
considered the composition, skills and experience of, and the succession 
plans for, the Group’s senior leaders. Succession for the Board and senior 
executives will continue to be a crucial area of focus of the Committee in the 
coming year and beyond to ensure that, as the Group develops, the business 
has the appropriate mix of skills and experience at Board and senior levels.

Ferguson takes diversity seriously. We met the gender diversity targets set 
out in Lord Davies’ report well ahead of schedule and the Committee has 
noted the recommendations made by the Hampton-Alexander Review on 
the gender diversity of FTSE 100 Executive Committee members and their 
direct reports as well as the Parker Review Report’s recommendations for 
increasing the ethnic diversity of boards. The Committee has also noted 
the recommendations made by the McGregor-Smith Review of race in the 
workplace and the government’s response to those recommendations.

Ferguson remains absolutely committed to equality in our employment, 
promotion and pay practices and the Committee will continue to 
monitor and review the Company’s progress as it continues to deliver 
improvements in workforce diversity.

Diversity
One of the core values of Ferguson is that we value our people. 
We believe that well trained, highly engaged associates deliver better 
customer service. This is one of the Group’s drivers of profitable growth, 
set out in the CEO’s review on page 17, and there are examples throughout 
the report of what the Company is doing in support of this.

We aim to recruit, retain and develop a high quality, diverse workforce. 
To achieve our objectives we will always appoint or hire the best candidates 
available from the widest range of knowledge, skills and experience. 
The diversity of our people – whether in terms of gender, race and ethnicity, 
religious or political beliefs, marital status, sexual orientation, age, disability, 
culture, background or any other measure – strengthens our diversity of 
thought, which is vital to the growth and success of our business. We are 
committed to providing our employees with an inclusive work environment 
in which diversity is valued, discrimination in any form is not tolerated, and in 
which all our people feel empowered to reach their full potential. Details of 
our current gender diversity statistics are set out on page 36 and further 
information on diversity is detailed on page 23.

We remain supportive of the voluntary approach as an effective way 
to encourage companies to improve gender diversity in boardrooms. 
For the last four years we have met the gender diversity recommendations 
set out in Lord Davies’ original report, “Women on Boards”, and this year 
36 per cent of your Board are women.

Effectiveness
The annual review of the effectiveness of the Committee was carried 
out in July 2017. The review concluded that the Committee was well run 
and that, overall, Committee members were satisfied with the quality 
of the succession planning process for Board and Executive positions. 
The review also highlighted areas for continued improvement and we have 
incorporated these into our priorities for 2017/18 as set out in the table below.

Nominations Committee priorities for 2017/18

Continue to monitor Board and senior leadership succession

Continue to monitor progress on diversity at Board level and below

Gareth Davis
on behalf of the Nominations Committee

Gender diversity

Board tenure

36%

Female

Gender
of Board

64%

Male

2

6–9 years

1*

9+ years

3

0–3 years

Board 
tenure

5

3–6 years

*  Gareth Davis was appointed to the Board on 1 July 2003. Mr Davis was appointed 

as Chairman on 20 January 2011 and was considered to be independent within the 
definition as set out in the Code on appointment. 

Ferguson plc Annual Report and Accounts 2017

65

Directors’ Report – other disclosures
Accountability

Articles of Association
The Company’s Articles of Association may be amended by a special 
resolution of the shareholders.

Appointment and removal of Directors
The Board may exercise all powers of the Company, subject to the 
limitations of the law and the Company’s Articles of Association. The Board 
may appoint a person who is willing to act as a Director, either to fill a 
vacancy or as an additional Director. Under the Articles of Association any 
such Director shall hold office only until the next Annual General Meeting 
(“AGM”) and shall then be eligible for election. In addition, the Articles 
require that at each AGM at least one-third of the current Directors must 
retire as Directors by rotation. All those Directors who have been in office 
for three years or more since their last appointment shall retire at that AGM. 
Any Director may at any AGM retire from office and stand for re-election. 
However, in accordance with the provisions of the Code, the Board has 
agreed that all continuing Directors will stand for annual election at the 
2017 AGM.

Authority to allot shares
At the 2016 AGM, authority was given to the Directors to allot new 
ordinary shares up to a nominal value of £18,194,582. The Directors 
intend to propose at the 2017 AGM to seek authority to allot and grant 
rights to subscribe for or to convert securities into shares up to an 
aggregate nominal amount representing approximately two-thirds of the 
Company’s issued share capital (excluding Treasury shares), calculated 
at the latest practicable date prior to publication of the Notice of AGM, 
but of that amount only one-third of the Company’s issued share capital 
(excluding Treasury shares), calculated at the latest practicable date prior 
to publication of the Notice of AGM, may be allotted pursuant to a fully 
pre-emptive rights issue (“Allotment Authority”). If approved, the Allotment 
Authority will expire at the conclusion of the 2018 AGM.

Subject to the terms of the authority noted above, the Directors will also 
recommend that they be empowered to allot equity securities for cash 
or to sell or transfer shares out of Treasury other than pro rata to existing 
shareholders, until the 2018 AGM (“Authority to Disapply Pre-Emption”). 
This authority shall be limited to the allotment of equity securities for cash 
up to an aggregate nominal amount of no more than approximately 5 per 
cent of the issued ordinary share capital calculated at the latest practicable 
date prior to publication of the Notice of AGM as well as an additional 5 
per cent, which may only be used for an acquisition or specified capital 
investment which is announced contemporaneously with the issue or 
which has taken place in the preceding six-month period and is disclosed 
in the announcement of the issue (in accordance with the Pre-Emption 
Group’s Statement of Principles).

Authority to purchase shares
At the 2016 AGM, authority was given to the Directors to purchase up 
to 25,263,165 of the Company’s ordinary shares of 10 53⁄66 pence (with 
such purchase being subject to minimum and maximum price conditions). 
This authority to purchase the Company’s shares will expire at the 
2017 AGM.

In certain circumstances, it may be advantageous for the Company to 
purchase its own ordinary shares and the Company seeks authority on 
an annual basis to renew the Directors’ limited authority to purchase the 
Company’s ordinary shares in the market pursuant to Article 57 of the 
Companies (Jersey) Law 1991. As detailed in the Chairman’s statement 
on page 13, the Company intends to commence a £500 million share 
repurchase programme to be executed over the 12-month period to 

66

Ferguson plc Annual Report and Accounts 2017

October 2018 (the “Buyback Programme”). It is intended that a special 
resolution will be proposed at the 2017 AGM to grant authority for the 
Company to purchase up to approximately 10 per cent of the Company’s 
issued share capital, calculated at the latest practicable date prior to 
the publication of the Notice of AGM. The special resolution will set 
the minimum and maximum prices which may be paid. The Directors 
intend to use this authority to make share repurchases pursuant to the 
Buyback Programme. The Directors will use this authority only after careful 
consideration, taking into account market conditions, other investment 
opportunities, appropriate gearing levels and the overall financial position 
of the Company. The authority will enable the Directors to continue to 
be able to respond promptly should circumstances arise in which they 
consider that such a purchase would result in an increase in earnings per 
share and would be in the best interests of the Company. In accordance 
with the Company’s Articles of Association, the Company is allowed to 
hold shares purchased by it as Treasury shares that may be cancelled, 
sold for cash or used for the purpose of employee share schemes. 
The Allotment Authority and Authority to Disapply Pre-Emption apply 
equally to shares to be held by the Company as Treasury shares and to 
the sale of Treasury shares. The Directors consider it desirable for these 
general authorities to be available to provide flexibility in the management 
of the Company’s capital resources.

Details of shares held by the Company that were acquired in previous 
financial years are provided in note 27 to the consolidated financial 
statements on page 113. 

Capitalised interest
The Group does not have capitalised interest of any significance on its 
balance sheet.

Change of control (significant agreements)
The Company is not party to any significant agreements that take effect, 
alter or terminate upon a change of control following a takeover except for 
the US$800 million USA Private Placement Bonds issued on 1 September 
2015, the £800 million multi-currency revolving credit facility agreement 
dated 3 June 2015, the amended US$600 million receivables facility 
agreement originally entered into on 31 July 2013 and the US$438 million 
USA private placement Bonds issued on 16 November 2005 which could 
become repayable following a relevant change of control. There are 
no agreements between the Company and any Director that would 
provide compensation for loss of office or employment resulting from 
a change of control following a takeover bid, except that provisions of 
the Company’s share schemes may cause options and awards granted 
under such schemes to vest in those circumstances. All of the Company’s 
share schemes contain provisions relating to a change of control. 
Outstanding options and awards would normally vest and become 
exercisable for a limited period of time upon a change of control following 
a takeover, reconstruction or winding up of the Company (not being 
an internal reorganisation), subject at that time to rules concerning the 
satisfaction of any performance conditions.

Conflicts of interest
Processes and procedures are in place which require the Directors to 
identify and declare actual or potential conflicts of interest, whether 
matter-specific or situational. These notifications are made by a Director 
prior to or at a Board meeting, or in writing. All Directors have a continuing 
duty to update any changes. The Board may authorise potential conflicts 
which can be limited in scope, in accordance with the Company’s 
Articles of Association. These authorisations are regularly reviewed. 

Strategic report

Governance

Financials

Other information

During the year, all conflict management procedures were adhered to and 
operated efficiently.

Disclosures required by Listing Rule 9.8.4R
The relevant disclosures concerning capitalised interest; the allotments 
of equity securities for cash; and dividend waiver can be found on 
pages 66, 126 and 84 of this Annual Report respectively. The remaining 
disclosures required by the above Listing Rule are not applicable to 
the Company.

Employees
The Group actively encourages employee involvement in driving our 
current and future success and places particular importance on keeping 
employees regularly informed about the Group’s activities and financial 
performance and on matters affecting them individually and the business 
generally. This can be through informal bulletins, in-house publications and 
briefings, as well as via the Group’s intranet sites.

A European Works Council (“EWC”) has been operating since 
1996 to provide a forum for informing and consulting employees in 
Europe on such matters as significant developments in the Group’s 
operations, management’s plans and organisational changes within 
the Group. There are currently 11 EWC representatives, of which six are 
employee representatives and five are management representatives. 
Employee representatives are appointed from each European country 
in which Ferguson operates.

All employees are offered a range of benefits depending on their local 
environment. Where possible, they are encouraged to build a stake in the 
Company through the ownership of shares through participation in the 
Company’s all-employee sharesave plans.

Employment policies
Our employment policies aim to attract the very best people and we 
believe that a diverse and inclusive culture is a key factor in being a 
successful business. For more information on this, see pages 23 and 36.

The Group also has policies in place relating to the continuation 
of employment of, and appropriate retraining for, employees who 
become disabled, for giving full and fair consideration to applications 
for employment by disabled persons, having regard to their particular 
attributes and abilities, and for the training, career development and 
promotion of disabled employees.

Indemnities and insurance
The Company indemnifies the Directors in respect of liabilities incurred 
as a result of their office in accordance with its Articles of Association and 
to the maximum extent permitted by Jersey law. Qualifying third-party 
indemnity provisions (to the maximum extent permitted by English law) 
were granted to all Directors in office by the then holding company (now 
known as Wolseley Limited) and these remain in force as at the date of this 
report. When Ferguson plc (registered in Jersey) became the new holding 
company, additional third-party indemnity provisions were granted by the 
Company, and it has granted indemnities in accordance with Jersey law to 
all Directors and the Company Secretary appointed since November 2010.

There is appropriate insurance coverage in respect of legal action 
against the Directors and officers. Neither the Company’s indemnities 
nor insurance would provide any coverage to the extent that a Director 
is proved to have acted fraudulently or dishonestly.

Independent Auditors and audit information
In respect of the consolidated financial statements for the financial year 
ended 31 July 2017, the Directors in office at the date of this report confirm 
that, so far as they are each aware, there is no relevant audit information of 
which Deloitte LLP (“Deloitte”) are unaware and each Director has taken 
all the steps that ought to have been taken as a Director to be aware of 
any relevant audit information and to establish that Deloitte are aware of 
that information.

Deloitte is willing to act as auditors of the Company, and resolutions 
concerning their appointment and the determination of their remuneration 
will be proposed at the 2017 Annual General Meeting.

Political donations
No political donations or contributions to political parties under the 
Companies Act 2006 have been made during the financial year. 
The Group policy is that no political donations be made or political 
expenditure be incurred.

Restrictions on transfer of shares
There are no restrictions on the voting rights attached to the Company’s 
ordinary shares or on the transfer of securities in the Company. No person 
holds securities in the Company carrying special rights with regard to 
control of the Company. The Company is not aware of any agreements 
between holders of securities that may result in restrictions on the transfer 
of securities or on voting rights.

Share capital and voting rights
Details of the authorised and issued share capital, together with any 
movements in the issued share capital during the year, are shown 
in note 27 to the consolidated financial statements on page 113.

Subject to the provisions of the Companies (Jersey) Law 1991 and without 
prejudice to any rights attached to any existing shares or class of shares, 
any share may be issued with such rights and restrictions as the Company 
may by ordinary resolution determine or as the Board shall determine. 
Copies of the Company’s Articles of Association can be obtained from 
Companies Registry, Jersey, or by writing to the Group Company Secretary.

The Company also has a Level 1 American Depositary Receipt (“ADR”) 
programme in the USA for which Deutsche Bank Trust Company Americas 
acts as Depositary. The American Depositary Shares (“ADS”) which are 
evidenced by ADRs are traded on the USA over-the-counter market, 
where each ADS represents one-tenth of a Ferguson plc ordinary share.

Shareholder notifications
No notifications were received by the Company pursuant to the Financial 
Conduct Authority’s (“FCA”) Disclosure Guidance and Transparency Rule 
5 (“DTR5”) during the year ended 31 July 2017 or between then and the 
date of this report. The following notifications, representing significant 
shareholdings, were received by the Company in previous financial years. 

Name of holder 

BlackRock, Inc 

FIL Limited 

Standard Life Investments Limited

Percentage of issued voting share capital1

9.64%

4.95%

3.85%

1. 

 Since the disclosure date, the shareholders’ interests in the Company may have changed.

Ferguson plc Annual Report and Accounts 2017

67

Directors’ Report – other disclosures continued
Accountability

Further disclosures
Further disclosures required under the Companies Act 2006, Schedule 
7 of the Large and Medium-sized Companies and Groups (Accounts and 
Reports) Regulations 2008 and the FCA’s Listing Rules and Disclosure and 
Transparency Rules can be found on the following pages of this Annual 
Report and are incorporated into the Directors’ Report by reference:

 – provide additional disclosures when compliance with the specific 

requirements in IFRSs is insufficient to enable users to understand the 
impact of particular transactions, other events and conditions on the 
entity’s financial position and financial performance; and

 – make an assessment of the Company’s ability to continue as a 

going concern. 

Details of the Company’s proposed final dividend payment for 
the year ended 31 July 2017

Disclosures relating to exposure to price, credit, liquidity and 
cash flow risks

Disclosures relating to financial risk management objectives 
and policies, including our policy for hedging

Going concern statement

Viability statement

Disclosures concerning greenhouse gas emissions

The management report for the year

Information concerning post-balance sheet events

Future developments within the Group

Details of the Group’s profit for the year ended 31 July 2017

Page

40

119 to 127

119 to 127

41

43

37

1 to 68

119

1 to 49

39

Shares issued during the year

113 and 126

Directors’ responsibilities statement
The Directors are responsible for preparing the Annual Report and the 
financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare financial statements for 
each financial year. Under that law the Directors are required to prepare 
the Group financial statements in accordance with International Financial 
Reporting Standards (“IFRSs”) as adopted by the European Union and 
Article 4 of the IAS Regulation and have elected to prepare the parent 
company financial statements in accordance with United Kingdom 
Generally Accepted Accounting Practice (United Kingdom Accounting 
Standards and applicable law), including FRS 101 “Reduced Disclosure 
Framework”. Under company law the Directors must not approve the 
accounts unless they are satisfied that they give a true and fair view of the 
state of affairs of the Company and of the profit or loss of the Company for 
that period.

In preparing the parent company financial statements, the Directors are 
required to:

 – select suitable accounting policies and then apply them consistently;
 – make judgements and accounting estimates that are reasonable 

and prudent;

 – state whether applicable UK Accounting Standards have been followed, 

subject to any material departures disclosed and explained in the 
financial statements; and

 – prepare the financial statements on the going concern basis unless it is 
inappropriate to presume that the Company will continue in business.

The Directors are responsible for keeping adequate accounting records 
that are sufficient to show and explain the Company’s transactions and 
disclose with reasonable accuracy at any time the financial position of the 
Company and enable them to ensure that the financial statements comply 
with the Companies (Jersey) Law 1991. They are also responsible for 
safeguarding the assets of the Company and hence for taking reasonable 
steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the 
corporate and financial information included on the Company’s website. 
Legislation in Jersey governing the preparation and dissemination of 
financial statements may differ from legislation in other jurisdictions.

The Directors of Ferguson plc as at the date of this Annual Report are 
as follows:

Gareth Davis, Chairman

John Martin, Group Chief Executive

Michael Powell, Group Chief Financial Officer

Kevin Murphy, Chief Executive Officer, USA

Alan Murray, Senior Independent Director

Tessa Bamford, Non Executive Director

John Daly, Non Executive Director

Pilar López, Non Executive Director

Darren Shapland, Non Executive Director

Nadia Shouraboura, Non Executive Director

Jacqueline Simmonds, Non Executive Director

Each Director confirms that, to the best of their knowledge:

 – the financial statements, prepared in accordance with the relevant 

financial reporting framework, give a true and fair view of the assets, 
liabilities, financial position and profit or loss of the Company and the 
undertakings included in the consolidation taken as a whole;

 – the management report includes a fair review of the development and 
performance of the business and the position of the Company and the 
undertakings included in the consolidation taken as a whole, together 
with a description of the principal risks and uncertainties that they face; 
and

 – the Annual Report and Financial Statements, taken as a whole, are fair, 
balanced and understandable and provide the information necessary 
for shareholders to assess the Company’s position and performance, 
business model and strategy.

In preparing the Group financial statements, International Accounting 
Standard 1 requires that Directors:

The Directors’ Report, comprising pages 13 to 84 was approved by the 
Board and signed on its behalf by:

 – properly select and apply accounting policies;
 – present information, including accounting policies, in a manner that 

provides relevant, reliable, comparable and understandable information;

Graham Middlemiss
Group Company Secretary
2 October 2017

68

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Directors’ Remuneration Report

Jacky Simmonds
Remuneration Committee Chairman

Dear Shareholder 
On behalf of the Board, I am pleased to present the Directors’ 
Remuneration Report for the year ended 31 July 2017.

The current Remuneration Policy (“Policy”), was approved at the Annual 
General Meeting (AGM) in December 2015 and is due to be resubmitted 
for approval in December 2018. The Committee is satisfied that this Policy 
continues to be appropriate for the coming year and as such no changes 
to the Policy are proposed for 2017/18.

Although the Company (being Jersey incorporated) is not subject to the 
Directors’ Remuneration Regulations 2008 (“Regulations”), the Committee 
recognises the importance of shareholder transparency and standards 
of governance. This Directors’ Remuneration Report complies with the 
Regulations as they would apply if we were a UK incorporated company.

On page 71 there is a summary of the current Policy and the full Policy 
can be found on the Who We Are section of the Ferguson plc website at 
www.fergusonplc.com.

In this statement I will share with you the major decisions taken by the 
Committee during the year, corporate performance and incentive 
outcomes for 2016/17 and our approach for 2017/18, which will continue to 
be based on the reward principles we have applied since 2015:

 – to provide remuneration packages that fairly reward Executive Directors 
and senior executives for the contribution they make to the business, 
having regard to the size and complexity of the Group’s business 
operations and the need to attract, retain and motivate executives of the 
highest quality;

 – to have remuneration packages which comprise salary, short-term 

bonuses, long-term incentives, benefits-in-kind and pension provision; 
and

 – to aim to provide a total cash award of base salary and bonus around 

the median of the market, with the opportunity to earn a higher reward 
for sustained superior financial and individual performance.

Group Chief Financial Officer succession
As announced on 1 March 2017, Mike Powell was appointed as Group 
Chief Financial Officer (“Group CFO”) with effect from 1 June 2017 in 
succession to John Martin who was appointed as Group Chief Executive 
Officer on 1 September 2016. Mike has extensive international experience 
having worked overseas in a variety of senior finance positions. 

The Committee made the decision to set his salary on appointment at 
£510,000, below the market median, to enable room for growth as he 
develops into the role. Therefore, it is the Committee’s intention to increase 
his salary by more than the average salary increase for the relevant 
general workforce (subject to his performance in the role) in both August 
2018 and 2019 to move him closer to the market median, consistent with 
our Policy.

The Company compensated Mike for a number of awards he forfeited 
from his previous employer BBA Aviation plc (“BBA”) as a result of joining 
Ferguson; the replacement awards replicated as far as practicable the 
structure, time horizon and fair value of the arrangements he forfeited, and 
are subject to the Company’s standard malus and clawback provisions. 
Further details on these buy-out awards are on pages 78 and 80.

Chief Executive Officer, USA succession
As we also announced in March 2017, Kevin Murphy was appointed as 
Chief Executive Officer, USA (“CEO, USA”) on 1 August 2017, in succession 
to Frank Roach who retired on 31 July 2017. Kevin has been Chief Operating 
Officer of the Group’s USA business for the past 10 years and an integral 
member of the senior leadership team. His appointment on a salary of 
$900,000 is below the market median (and below his predecessor’s salary) 
and as with the Group CFO, provides room to increase his salary by more 
than the average salary increase for the relevant general workforce, subject 
to his performance in the role, in both August 2018 and 2019 to move him 
closer to the market median, consistent with our Policy.

The Committee agreed to exercise its discretion to treat Frank Roach as 
a “good leaver” for his unvested ESOP and LTIP awards, in view of his 
leaving Ferguson through retirement, and he will receive no severance 
payments. His long-term incentive awards will be time pro-rated on the 
basis of full years worked during the relevant performance period for 
each award. Therefore, the awards granted to him in 2015/16 and 2016/17 
will be subject to a reduction of one-third and two-thirds respectively. 
Further details of the termination arrangements are set out on page 78 
of the Annual Report on Remuneration. These are in line with our Policy.

Performance in 2016/17
Company performance for the year ended 31 July 2017 saw strong trading 
performance, particularly in the USA. Canadian performance also improved in 
2016/17, whilst the UK continues to progress with its transformation programme. 
During the year, the Company announced the merger of its Swiss business 
(Tobler) with Walter Meier AG which took place on 7 April 2017 and plans to 
exit from the Nordic region, as well as the change in name to Ferguson plc.

The continued focus which the Company places on profit growth and 
maintaining strong cash flow has enabled it to increase both the interim 
dividend paid to shareholders in April, which was 10 per cent higher than 
in 2016, and the proposed final dividend, which is 10 per cent higher 
at 73.33 pence per share. 

This strong trading performance and good cash flow has resulted in the 
bonus payments to the Executive Directors averaging 93.1 per cent of their 
maximum levels.

In the three years to 31 July 2017, annualised Total Shareholder Return 
(“TSR”) was 16.5 per cent, and as a result the Company achieved a TSR 
ranking of 24th against our FTSE 100 comparator group and therefore 
71.6 per cent of the shares awarded under the 2012 LTIP in 2014 will vest.

The Company’s consolidated financial statements for the year ended 
31 July 2017 have been restated to present the Nordic business as 
discontinued operations under IFRS 5. The performance of the Nordic 
business declined over the periods covered by long-term incentive 
awards made in 2014, 2015 and 2016. The Committee therefore decided 
that the EPS calculation used to measure performance under the 
Company’s long-term incentive plans should include the Nordic business 
to more accurately reflect management’s performance in relation to all of 
the businesses under its control throughout the relevant period for long-
term incentive awards made in 2014, 2015 and 2016. 

Ferguson plc Annual Report and Accounts 2017

69

Directors’ Remuneration Report continued 
Remuneration

At a glance

2016/17 performance summary

Group gross profit*

Group trading profit*

£4,651.9m

+8.0%

£1,044.9m

+7.5%

Group cash-to-cash days*

Adjusted headline EPS** 

48.6 days

1.5 days improvement

270.5p

EPS growth over  
UK inflation (3 years)  
+32.1%

*  Figures adjusted for exceptional items and include non-ongoing operations and the 
Nordic business. The calculations use Company budgeted foreign exchange rates.

**  Adjusted to remove the benefit to management of currency movements during 
2016/17 and to include the Nordic business as detailed in the Committee Chair’s 
statement, opposite.

Ferguson 3-year TSR performance vs the FTSE 100

150

140

130

120

110

100

90

July 2014

July 2015

July 2016

July 2017

Ferguson Return Index

FTSE 100 Return Index

Following the Brexit vote on 23 June 2016, foreign exchange rates moved 
rapidly and significantly. This has had a significant favourable impact on 
EPS growth in the year ended 31 July 2017. Given the scale of movement 
in foreign exchange rates during the financial year the Committee has 
also adjusted the EPS calculation used to determine the extent to which 
the Group has met this performance condition downwards to remove any 
benefit to management accruing as a result of factors beyond its control. 

Adjusted headline earnings per share (“EPS”) for the three years ended 
31 July 2017 reflected strong trading profit growth, contributing to a 
headline increase in EPS of 38.7 per cent to 270.5 pence. As a result, 
ESOP awards granted in 2014 will vest in full in November 2017. 

Looking ahead to the year ending 31 July 2018
For the financial year ending 31 July 2018, the remuneration arrangements 
which were approved in December 2015 will continue to apply. It is intended 
that awards under the 2015 LTIP will be made to Executive Directors during 
2017/18. The weighting of the performance measures for the share awards 
under the 2015 LTIP (TSR, EPS and Operating Cash Flow) will continue to be 
applied in equal proportions of one-third as they were in 2016/17.

In line with our Policy, the Committee undertook an annual review of the 
Executive Directors’ base salaries. For the Group CFO and CEO, USA, 
as detailed above, their salaries will not be reviewed until 1 August 2018. 
For the Group Chief Executive Officer (“Group CEO”) his salary will be 
increased by 2.0 per cent from 1 August 2017 in line with the general level 
of increase awarded to other employees in the Group.

As a Committee we continue to monitor developments in corporate 
governance and remuneration and, where we consider it appropriate to 
do so, based on the best interests of Ferguson and its shareholders, we 
would propose to adopt them.

As announced on 28 March 2017 and detailed in the Chairman’s statement 
on page 13 the Company changed its presentational currency from sterling 
to US dollars with effect from 1 August 2017. To align with this change, 
the Committee has restated the base years for EPS and the targets for 
operating cash flow for the LTIP awards granted in 2015/16 and 2016/17 
from sterling to US dollars. The revised operating cash flow targets are 
detailed on page 79. The performance targets for all future awards will 
be set, and performance measured, in US dollars. For LTIP awards to be 
granted in 2017/18, targets for real growth in EPS will be set in US dollars 
relative to US CPI, to align with our presentational currency going forward. 
The Committee is satisfied that achieving 3-year real growth in EPS of 9 
per cent to 30 per cent is not materially more or less difficult in US dollars 
than sterling, and performance will be less susceptible to foreign exchange 
movements when measured in US dollars due to the high proportion of 
our business transacted in US dollars.

In line with the Remuneration Report Regulations we have commenced 
our review of the Policy, which we will be sharing and discussing with our 
key shareholders over the coming months.

On behalf of the Committee, I thank you for your continued support and 
trust that you find the Directors’ Remuneration Report informative. I very 
much hope that we will receive your support at the 2017 AGM and I will 
be available at the meeting to respond to your questions on any aspect 
of this Report.

Jacky Simmonds
Chair of the Remuneration Committee

70

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Link to strategy

Support recruitment 
and retention of high-
calibre individuals.

Linking pay to 
Ferguson’s strategic 
financial and 
operational priorities.

Incentivising long-term 
sustainable business  
growth.

Base salary

Annual bonus

LTIP

Alignment with 
shareholder interests.

Shareholding 
guidelines

Ferguson’s Remuneration Policy

8
1
0
2

9
1
0
2

0
2
0
2

1
2
0
2

2
2
0
2

*
3
2
0
2

Key features of the Policy

How we implement the Policy

Set at mid-market level against a 
comparator group. Any increases 
made are broadly in line with 
wider workforce.

Maximum bonus opportunity 
allowed is 150% base salary, paid 
in cash. Malus and clawback 
provisions apply.

Maximum award level allowed is 
350% base salary. Awards granted 
annually, typically as nil cost 
options or conditional shares. 
Minimum three-year performance 
period. Malus and clawback 
provisions apply for five years after 
the grant date. Shares or awards 
must be retained for two years 
post vesting if shareholding target 
has not been met.

New Group CFO and CEO, USA 
salaries set at below market median 
and predecessors’. 2% salary 
increase for Group CEO, in line 
with salary increases in the Group. 

At least 80% of bonus targets 
based on financial performance 
(20% cash-to-cash days; 30% 
trading profit; 30% gross profit) 
and not more than 20% based on 
personal strategic objectives. 

Award levels for 2017/18 set at 
300%, 240% and 250% of base 
salary for the Group CEO, Group 
CFO and CEO, USA respectively. 
Three key performance measures: 
TSR relative to FTSE 100 
comparator group; EPS growth; 
and operating cash flow (“OpCF”). 
Each element is equally weighted. 

Five years from appointment 
or promotion date to 
meet shareholding target. 
Shareholding targets set as 
a multiple of base salary.

In 2016/17 all Directors have met 
their shareholding guideline targets. 
Targets for the new Group CFO, 
CEO, USA and NED were set on 
1 August 2017.

 Performance period 

 Holding period 

 Malus/Clawback period

*  Please note that the years used by way of example only relate to awards made in the 

2016/17 financial year.

Rewarding 2016/17 performance

For 2016/17 Executive Directors received:

 –  base salary which was set at the same level as his predecessor for 
the Group CEO, below market median for the new Group CFO and 
increased in line with average USA employee salary increase for the 
CEO, USA;

 –  taxable benefits and pension benefits;
 –  annual bonus awards which achieved between 

84.6 and 97.8 per cent of the maximum opportunity;

 –  LTIP awards vesting at 71.6 per cent of the awards after longer-term 
performance measured against its FTSE 100 comparator group; and 
 – ESOP awards vesting at 100 per cent of the awards after longer-term 

performance measured against headline EPS growth. 

The graph opposite shows total remuneration for Executive Directors 
in post on 31 July 2017. Mike Powell was appointed Group CFO on 
1 June 2017 and his remuneration reflects the two months served 
during the 2016/17 financial year. 

The “single figure” of total remuneration for each Executive Director 
who served during the year is set out on page 76. 

Rewarding performance  
£000

1,894.1

3,458.2

N/A

200.8

2,600.6

3,675.3

4,000

3,500

3,000

2,500

2,000

1,500

1,000

500

0

2015/16

2016/17

John Martin
Fixed pay   Variable pay made up of:

2015/16

2016/17

Mike Powell

2015/16

2016/17

Frank Roach

Bonus

ESOP

LTIP

Ferguson plc Annual Report and Accounts 2017

71

Directors’ Remuneration Report continued 
Remuneration

Information
For the purposes of this Annual Report on Remuneration:

1 

2 

 any payments made in US dollars have been converted to sterling. 
The calculations are made based on the average exchange rate for the 
year ended 31 July 2017 of $1.2667:£1 (for the year ended 31 July 2016 
of $1.4603:£1); and

 any estimated share values are determined using a share price of 
4,822 pence, being the average closing mid-market quotation for 
Ferguson plc shares for the three-month period ended 31 July 2017.

Remuneration Policy
The Policy was approved by shareholders at the AGM on 1 December 
2015 and can be found on our website at www.fergusonplc.com. 
The Policy took effect from this date and may operate for up to 
three years.

The Policy remains unchanged and all remuneration and all 
recruitment or loss of office payments are consistent with the Policy. 
For convenience we include Policy Extracts on pages 82 and 83. 
These extracts from the Policy provide the context within which 
individual remuneration decisions have been made during the year.

  Implementation of Policy for the year ending 31 July 2018

Executive Directors
Base salary
In line with the Policy, the Remuneration Committee undertook an 
annual review of the Executive Directors’ base salaries in July 2017. 
The Committee agreed to an increase to the base salary level of the 
Group CEO of 2.0 per cent with effect from 1 August 2017. Therefore, 
the Group CEO’s annualised base salary is £877,200 for the year ending 
31 July 2018 (£860,000 for the year ended 31 July 2017). This is in line with 
the general level of increase awarded to other employees in the Group. 
The Committee agreed that the salaries of the Group CFO and CEO, USA, 
who took up their positions on 1 June 2017 and 1 August 2017 respectively, 
would not be reviewed until 1 August 2018.

On appointment, the Group CFO and CEO, USA’s salaries were set below 
market median and below those of their predecessors. As detailed in 
the Remuneration Committee Chair’s statement on page 69 it is the 
Committee’s intention to increase both the Group CFO and CEO, USA’s 
salaries by more than the average salary increase for the relevant general 
workforce (subject to their performance in the respective roles) in both 
August 2018 and 2019 to bring them into line with the market median. 
This approach is consistent with the Policy.

Pension and benefits
UK-based Executive Directors receive a salary supplement in lieu of 
membership of the Group pension scheme, being 30 per cent of base 
salary for John Martin and 25 per cent for Mike Powell. USA-based 
Executive Director Kevin Murphy participates in the Ferguson defined 
contribution pension arrangement and receives a Company contribution 
of 16 per cent of base salary. Kevin Murphy’s current year pension 
benefits include a 401k plan and Ferguson Executive Retirement Plan 
arrangements. These plans have normal retirement ages of 59 1⁄2 and 55 
respectively. Bonus payments are not included in the calculation of the 
Company pension contributions. Benefits provided to Executive Directors 
are detailed in the Remuneration table on page 76.

Annual bonus
When considering the objectives for the Executive Directors and other 
members of the Executive Committee, the Remuneration Committee 
takes into account whether specific attention should be given to 
environmental, social and governance matters. Directors take such 
matters into account when considering any investment proposal or 
operational matters and management is expected to meet performance 
targets which include compliance with any environmental, social 
or governance-related standards that have been set. The overall 
performance of the businesses and of management is reviewed at the 
end of the year when considering the award of bonuses and whether 
operational and personal objectives have been met.

The threshold, target and maximum bonus opportunities for each of the 
Executive Directors are set out in the table below:

J Martin (Group CEO)

M Powell (Group CFO)

K Murphy (CEO, USA)1

Threshold

Target

Maximum

As % of salary

80%

70%

80%

100%

90%

100%

120%

110%

120%1

1. 

 Award levels for Kevin Murphy as CEO, USA are lower than the award made to his 
predecessor in 2016/17.

Performance targets are set as 80 per cent of bonus opportunity on 
financial performance (20 per cent is based on cash-to-cash days, 30 per 
cent on trading profit and 30 per cent on gross profit) and 20 per cent of 
bonus opportunity on personal strategic objectives. Specific individual 
objectives were set at the beginning of the 2017/18 financial year.

For the 2017/18 financial year, the threshold for bonus payments in relation 
to ongoing trading profit will be set at or above the outturn trading profit for 
the 2016/17 financial year on a constant currency basis.

The Board considers that the performance targets for 2017/18 are 
commercially sensitive and they are not included for this reason. 
The Committee intends to disclose the targets and performance against 
them in the Annual Report on Remuneration next year depending on 
considerations of commercial sensitivity at that time.

72

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Long-term incentives
LTIP awards will be made during the 2017/18 financial year at the levels set 
out in the table below:

J Martin (Group CEO)

M Powell (Group CFO)

K Murphy (CEO, USA)1

LTIP 
(award value as % of salary)

300%

240%

250%

1. 

 Award levels for Kevin Murphy as CEO, USA are lower than the award made to his 
predecessor in 2016/17.

The extent to which the LTIP awards (proposed to be granted during 
2017/18) vest will be dependent on the following performance targets each 
with a weighting of one-third of award opportunity: comparative TSR; EPS 
growth; and OpCF.

Comparative TSR
The TSR element of the award will vest as set out in the table below 
(comprising one-third of the total award opportunity):

Ferguson’s TSR position in comparator group1

Upper quartile

Between median and upper quartile

At median

Below median

Percentage of award subject 
to TSR which will vest2

100%

25%-100%

25%

0%

1. 

 Full constituent members of the FTSE 100 Index at the beginning of the performance 
period, with no additions or exclusions.

2.   Awards will vest on a straight-line basis between 25 per cent and 100 per cent.

The TSR measure is considered appropriate as it ensures that the interests 
of the Executive Directors are closely aligned with those of the Company’s 
shareholders over the long term and incentivises outperformance of 
the Company relative to its peers. The TSR performance condition 
supports the achievement of profit growth, cash generation, maximising 
shareholder value and relative outperformance of its peer group.

EPS growth
The EPS1 element of the award will vest as set out in the table below 
(comprising one-third of the total award opportunity):

30% and above

Between 9% and 30%

9%

Below 9%

100%

25%-100%

25%

0%

1. 

 Headline EPS as presented in the audited Ferguson plc Annual Report and Accounts 
(subject to such adjustments as the Committee deems appropriate to ensure it reflects 
underlying business performance). 

2.   Awards will vest on a straight-line basis between 25 per cent and 100 per cent.

As set out in the introduction to this Report on page 70, EPS growth for 
LTIP awards to be granted in 2017/18 will be measured relative to US CPI.

For EPS growth targets, the Committee sets the EPS growth range having 
due regard to the Group’s budget and strategic business plan every year 
as well as market expectations, the Group’s trading environment and the 
consensus of analysts’ forecast trading profit. 

The EPS targets are considered appropriate as they require substantial 
improvement in the Group’s financial performance and EPS is a key metric 
used by investors to assess the Group’s performance.

Operating cash flow (“OpCF”)
In line with the Company’s change in presentational currency to US dollars 
OpCF targets for LTIP awards to be made in the year ending 31 July 2018 
have been set in US dollars. 

The OpCF element of the award will vest as set out in the table below 
(comprising one-third of the total award opportunity):

Operating cash flow1,3

$4.90 billion

Between $4.40 billion and $4.90 billion

$4.40 billion

Below $4.40 billion

Percentage of award subject 
to operating cash flow which 
will vest2

100%

25%-100%

25%

0%

1. 

 Cash generated from operations (before interest and tax) as presented in the audited 
Group cash flow statement in the Ferguson plc Annual Report and Accounts (subject to 
such adjustments as the Committee deems appropriate to ensure it reflects underlying 
business performance, and specifically would be adjusted downwards to reflect the 
impact on operating cash flow following the expected disposal of the Nordic business).

2.   Awards will vest on a straight-line basis between 25 per cent and 100 per cent.
3.   The cumulative three-year figure for OpCF as taken from the Company’s Annual Report 

and Accounts translated at the average exchange rate for each applicable year for the last 
three years equals $4.36 billion.

For OpCF generation, the Committee sets the cumulative OpCF target 
having due regard to the Group’s budget and strategic plan every year 
as well as market expectations and the Group’s trading environment.

The OpCF measure is considered appropriate as it encourages long-term 
generation of cash to fund investment and returns to shareholders.

Non Executive Directors and Chairman
The Company’s policy on Non Executive Directors’ remuneration is 
set by the Board with account taken of the time and responsibility 
involved in each role, including where applicable the Chairmanship 
of Board Committees.

A summary of current fees is as follows:

Chairman’s fee

Non Executive Director base fee1

Senior Independent Director

Chairman of Audit Committee

Chairman of Remuneration Committee

2017/18  
(£000)

383.0

66.7

13.1

19.3

16.3

2016/17  
(£000)

375.4

65.3

12.8

18.9

15.9

1. 

 All increases to Non Executive Director/Chairman fees were broadly in line with Executive 
increases to base salary.

Ferguson plc Annual Report and Accounts 2017

73

Total margin of EPS growth over US inflation (“CPI”) 
after three years 

Percentage of award subject 
to EPS which will vest2

Additional fees:

Directors’ Remuneration Report continued 
Remuneration

  Report for the year ended 31 July 2017

Remuneration Committee
The Committee met regularly during the year. There were six meetings in 
total and details of attendance are shown in the table on page 54.

The activities of the Committee are governed by their terms of reference 
which were reviewed in May 2017 and can be found on the Ferguson plc 
website at www.fergusonplc.com.

During the year, the members of the Remuneration Committee were Jacky 
Simmonds (Chair), Tessa Bamford, John Daly, Pilar López, Alan Murray, 
Darren Shapland and, from 1 July 2017, Nadia Shouraboura.

The annual review of the effectiveness of the Committee was conducted 
during the year and considered at the May 2017 meeting. The review 
concluded that the Committee was working effectively and minor 
recommendations to improve effectiveness were acted upon.

Allocation of time spent during the year
During 2016/17, the Committee considered the items detailed below at 
its meetings, as well as other issues as required.

Governance
 – Approval of Directors’ Remuneration Report 2015/16
 – Annual governance and compliance review
 – Appointment of new remuneration advisers

Salary and fees review
 – Review of executive pay
 – Remuneration proposals for new and existing Executive Directors 

and Executive Committee

 – Buy out award for new Group Chief Financial Officer
 – Review of Chairman’s fees
 – Approval of the remuneration package of a senior executive, 

below Board level, who was changing roles

Annual bonus
 – Assessment of performance against 2015/16 targets and 

objectives for 2016/17 targets

 – Review of bonus structure for financial year 2017/18

Discretionary share plans and all-employee plans
 – Agree discretionary share plan awards for 2016/17
 – Confirmation of vesting of discretionary share plan awards 

granted in 2013

 – Agree process for 2016/17 grants under all-employee 

sharesave plans

Annual reviews
 – Remuneration adviser performance
 – Share headroom in accordance with Investment 

Association guidelines
 – Committee effectiveness
 – Directors’ shareholding guidelines
 – Committee’s terms of reference

74

Ferguson plc Annual Report and Accounts 2017

Advisers to the Committee
During the year, the Committee received advice and/or services from 
various parties. Details are set out below.

In March 2017, Kepler (a brand of Mercer, which is part of the MMC 
group of companies) was appointed as the Committee’s independent 
remuneration consultant following a competitive tender process led by 
the Chair of the Committee. Kepler is a founding member and signatory 
to the UK Remuneration Consultants Group Code of Conduct which 
governs standards in the areas of transparency, integrity, objectivity, 
confidentiality, competence and due care. Kepler adheres to this Code of 
Conduct. The Committee has established arrangements to ensure that 
the advice received from Kepler is independent of the advice provided to 
the Company. Kepler is appointed by the Committee and its performance 
will be reviewed on an annual basis. The Committee will review the 
performance of, and advice provided by, Kepler in November 2017. 
Kepler also provided remuneration consultancy services to the Company 
during the year. Fees are charged predominantly on a “time spent” basis 
and the total fees paid to Kepler for the advice provided to the Committee 
during the year was £41,400. Fees paid to Kepler for other pay-related 
services to the Company during the year were £28,800. 

From the beginning of the 2016/17 financial year until the appointment of 
Kepler in March 2017, New Bridge Street (a trading name of Aon Hewitt 
Limited and part of Aon plc) (“NBS”) was the Committee’s independent 
remuneration consultant. NBS is a member of the Remuneration 
Consultants’ Group and also adheres to the Code of Conduct referred to 
above. Throughout the period the Committee operated arrangements 
to ensure that the advice received from NBS was independent of advice 
provided to the Company. NBS was appointed by the Committee and its 
performance reviewed on an annual basis. The Committee was satisfied 
that the advice received was objective and independent. NBS also provided 
remuneration consultancy services to the Company during the year. 
Fees are charged predominantly on a “time spent” basis and the total fees 
paid to NBS for the advice provided to the Committee during the year was 
£31,582. Fees paid to NBS for other pay-related services to the Company 
during the year were £11,500.

Alithos Limited (“Alithos”) provided information to the Committee for the 
testing of the TSR performance conditions for the LTIP awards and also 
provided the TSR performance graphs for the Directors’ Remuneration 
Report. They received total fixed fees of £10,500. Fees were charged as a 
fixed annual rate. Alithos was appointed by the Company for both services 
as it was considered to have the relevant expertise and experience. 
Alithos did not provide any other advice or services during the year and 
so the Committee considers Alithos to be objective and independent.

Freshfields Bruckhaus Deringer LLP (“Freshfields”) provided legal advice 
to the Committee during the year in connection with retirements from and 
appointments to the Board and the Company’s Remuneration Report. 
Fees are charged predominantly on a “time spent” basis and the total 
fees paid to Freshfields for the advice provided to the Committee during 
the year were £42,073. Freshfields was appointed by the Company and 
provided other services to the Company during the year. The Committee 
is satisfied that the services provided to it by Freshfields are of a technical 
nature and did not create any conflict of interest and therefore the advice 
received from them was objective and independent. If a conflict of interest 
were to arise, the Committee would appoint separate legal advisers from 
those used by the Company.

The Committee also seeks internal support from the Group HR Director 
and the Group Chief Executive together with other senior Group 
employees as necessary. Those who attend by invitation do not participate 
in discussions that relate to the details of their own remuneration.

Strategic report

Governance

Financials

Other information

Statement of shareholder voting
The following table shows the results of the full details of the voting outcomes for the Remuneration Report resolution at the AGM on 29 November 2016 
and the Remuneration Policy at the AGM on 1 December 2015:

Remuneration Report

29 November 2016

193,161,428

Remuneration Policy

1 December 2015

195,566,771

Date of vote

Votes for

For %

98.11

97.79

Votes against

Against %

Total

Votes withheld 
(abstentions)

3,722,912

4,428,909

1.89

2.21

196,884,340

9,634,381

199,995,680

961,949

Board appointments and service agreements/letters of appointment
All Executive Directors are appointed to the Board from the relevant effective date of appointment set out in their service agreements. 
Appointment dates for all of the Non Executive Directors are set out in their letters of appointment. Further details are shown in the table below.

Board appointments

Director1

Chairman

G Davis

Executive Directors2

J Martin

M Powell

K Murphy

Non Executive Directors

T Bamford

J Daly

P López

A Murray

D Shapland

N Shouraboura

J Simmonds

Date of service agreement/ 
 letter of appointment

Effective date  
of appointment

Expiry of  
current term

29 May 2003

1 July 2003

20 January 2011 (as Chairman)

20 January 2020

31 August 2016

1 April 2010

1 September 2016 (as Group CEO)

28 February 2017

17 July 2017

22 March 2011

21 May 2014

18 December 2012

11 December 2012

3 April 2014

7 June 2017

21 May 2014

1 June 2017

1 August 2017

22 March 2011

21 May 2014

1 January 2013

1 January 2013

3 April 2014

1 July 2017

21 May 2014

22 March 2020

21 May 2020

1 January 2019

1 January 2019

1 May 2020

1 July 2020

21 May 2020

1. 

 Details of all Directors can be found on pages 52 and 53. It remains the Board’s policy that Non Executive Directors are appointed for an initial term of three years, which is then reviewed 
and, if appropriate, extended for a further three-year period. All Directors are proposed for re-election annually in accordance with the UK Corporate Governance Code (“the Code”).

2.   During the year, Frank Roach served as CEO, USA and a Director. Mr Roach retired on 31 July 2017.

Availability of documents
Copies of service agreements and letters of appointment are available for review upon request at the Company’s registered office in Jersey. They are 
also available at the Corporate Head Office in Switzerland and the Group Services Office in the UK, and will be available for inspection at the 2017 AGM.

Ferguson plc Annual Report and Accounts 2017

75

Directors’ Remuneration Report continued 
Remuneration

Remuneration table (showing single total figure of pay for year) (Audited)
The table below sets out in a single figure the total amount of remuneration, including each element, earned by each of the Executive Directors for the 
year ended 31 July 2017.

Executive Directors

J Martin1

M Powell2

F Roach

Past Directors

I Meakins3

Total

Year 

2016/17

2015/16

2016/17

2015/16

2016/17

2015/16

2016/17

2015/16

2016/17

2015/16

Salary
(£000)

832.6

531.0

85.0

–

881.2

749.4

71.7

859.8

1,870.5

2,140.2

1. 

 John Martin was promoted to Group CEO with effect from 1 September 2016 having 
previously served as Group CFO. During the year, Mr Martin received one month’s salary 
at an annualised level of £531,000 and pension contributions of 25 per cent base salary 
for his services as Group CFO and 11 months’ salary at an annualised level of £860,000 
with pension contributions of 30 per cent base salary for his services as Group CEO. 

2.   Mike Powell was appointed as Group Chief Financial Officer on 1 June 2017. 

During 2016/17, Mr Powell received two months’ salary, taxable benefits, pension benefits 
and annual bonus payment.

3.   Ian Meakins retired as Group Chief Executive on 31 August 2016. During 2016/17, Mr 

Meakins received one month’s salary, taxable benefits and pension benefits. The majority 
of Mr Meakins taxable benefits for the period related to tax gross up arrangements. 
Mr Meakins did not receive an annual bonus payment in 2016/17. The value of Mr Meakins 
LTI award vesting in November 2017 is pro-rated on the basis of full financial years served 
during the relevant performance condition testing period for each award as described in 
the section detailing the Committee’s exercise of discretion on page 66 of the Company’s 
2016 Annual Report. The value of LTI vesting chart, opposite, reflects this pro-ration.

4.   These are pre-tax figures. Benefits comprise private health insurance, car benefit 

(car allowance, car, driver), tax and financial advice and tax gross up arrangements. 
The majority of Frank Roach’s benefits relate to medical insurance and a car allowance.
5.   The ESOP and LTIP grants were made in November 2014. The ESOP awards will vest at 

100 per cent in November 2017 and the LTIP awards will vest at 71.6 per cent in November 
2017. See page 78 for further information on the treatment of Frank Roach’s LTI awards. 

6.   The figure for total remuneration includes share price appreciation for the value of LTI 

vesting and the value of dividend equivalents on vested LTIP awards. As the ESOP and 
LTIP grants made in November 2014 will not vest until November 2017, the values of 
long-term incentive awards vesting in the graph opposite include share price appreciation 
determined using the share price of 4,822 pence noted on page 72 under the heading 
“Information”.

Taxable
benefits4
(£000)

50.6

53.7

3.1

–

86.9

106.5

24.3

65.3

164.9

225.5

Bonuses
(£000)

915.2

378.8

91.4

–

1,044.3

712.5

–

567.9

2,050.9

1,659.2

Value of LTI

vesting5,6,7
(£000)

Pension
benefits8
(£000)

Total
remuneration6
(£000)

1,412.2

797.9

–

–

1,460.2

864.0

1,904.1

1,607.1

4,776.5

3,269.0

247.6

132.7

21.3

–

202.7

168.2

22.9

275.1

494.5

576.0

3,458.2

1,894.1

200.8

–

3,675.3

2,600.6

2,023.0

3,375.2

9,357.3

7,869.9

Value of LTI vesting (2017) 
£000

1,904.2

1,412.2

1,460.2

Ian Meakins

John Martin

Frank Roach

LTIP original value

LTIP share price gain

ESOP share price gain

7.   Value shown for 2016/17 represents estimated value of share awards granted in 2014 that 
are expected to vest in November 2017. The estimate assumes 100 per cent vesting of 
ESOP awards and 71.6 per cent vesting of LTIP awards using the three-month average 
share price for the period ended 31 July 2016 of 4,822 pence. Value shown for 2015/16 
represents the actual vesting of the ESOP and LTIP awards which vested in November 
2016, using the share price of 4,199 pence (7 November 2016). 

8.   Frank Roach participated in the defined contribution pension arrangements of Ferguson 
Enterprises, Inc. receiving contributions of 23 per cent of base salary from Ferguson 
Enterprises Inc. The cost of employer’s contributions during the year was £202,687 
($256,744). For the year ended 31 July 2016, the cost was £168,200 ($245,571). During the 
year ended 31 July 2017, John Martin, Mike Powell and Ian Meakins received salary 
supplements in lieu of Group pension scheme membership. Mr Powell and Mr Meakins 
only received salary supplements for their periods of service during the year. 

The table below sets out in a single figure the total amount of remuneration received by each of the Chairman and the Non Executive Directors who 
served during the year ended 31 July 2017.

Chairman and Non Executive Directors

G Davis

Non Executive Directors (current as at the date of this report)

T Bamford

J Daly

P López

A Murray

D Shapland

N Shouraboura

J Simmonds

Total remuneration

76

Ferguson plc Annual Report and Accounts 2017

Fees (£000)  
2016/17

Fees (£000)  
2015/16

375.4

368.0

65.3

65.3

65.3

78.1

84.2

5.4

81.2

820.2

64.0

64.0

64.0

76.5

82.5

–

79.5

798.5

 
Strategic report

Governance

Financials

Other information

Additional disclosures in respect of the Remuneration table (Audited)

Annual bonus
The annual bonuses awarded to Executive Directors for the year ended 31 July 2017 are shown in the Remuneration table on page 76 and the bonuses 
are calculated as follows:

Director

Measure

Threshold

Target

Maximum

Actual 
Performance1

Threshold 

Target

Maximum

Target Performance

Actual performance (as % of salary) 

J Martin Group trading profit

£968.6m £1,009.0m £1,049.4m £1,044.9m

Group gross profit

£4,456.0m £4,570.3m £4,684.5m £4,651.9m

Group cash-to-cash days (average)

Personal objectives2,6

51.5

1⁄20

51.0

–

50.5

20⁄20

48.6

19⁄20

Maximum 
opportunity
(% of salary)

36.00%

36.00%

35.33%

34.29%

24.00%

24.00%

22.80%

24.00%

Total Achieved: 116.42% 

120.00%

M Powell³ Group trading profit

£968.6m £1,009.0m £1,049.4m £1,044.9m

Group gross profit

£4,456.0m £4,570.3m £4,684.5m £4,651.9m

Group cash-to-cash days (average)

Personal objectives4,6

51.5

1⁄20

51.0

–

50.5

20⁄20

48.6

20⁄20

32.33%

31.29%

33.00%

33.00%

22.00%

22.00%

22.00%

22.00%

Total Achieved: 107.62% 

110.00%

F Roach Group trading profit

£968.6m £1,009.0m £1,049.4m £1,044.9m

USA trading profit

Group gross profit

USA gross profit

Group cash-to-cash days (average)

USA cash-to-cash days (average)

Personal objectives5,6

£818.3m

£884.6m

£951.0m

£889.3m

£4,456.0m £4,570.3m £4,684.5m £4,651.9m

£3,143.9m £3,257.9m £3,371.9m £3,353.2m

51.5

61.1

1⁄20

51.0

60.6

–

50.5

60.1

20⁄20

48.6

56.4

10⁄20

8.20%

28.00%

7.89%

8.40%

33.60%

8.40%

32.40%

33.60%

5.60%

5.60%

22.40%

22.40%

14.00%

Total Achieved: 118.49% 

28.00%

140.00%

1. 

 Figures adjusted for exceptional items and include non-ongoing operations. Group figures also include the Nordic business. All calculations use Company budgeted foreign 
exchange rates.

2.   John Martin’s personal objectives were based on growth in the USA business, the UK strategy review and the Nordic strategy review and implementation plan. 
3.   Mike Powell was appointed Group Chief Financial Officer on 1 June 2017 and received two months’ annual bonus for the year ended 31 July 2017. 
4.   Mike Powell’s personal objectives were based on the year-end audit clearance meetings, 2017/18 budget reviews and the completion of his induction programme.
5.   Frank Roach’s personal objectives were based on improvements in the USA customer service measures and development of the USA CMRO business against agreed targets.
6.   The specific targets set for personal objectives are considered to be commercially sensitive as they relate to internal operational and strategic measures which could be used by 

competitors to gain an advantage if disclosed. The Committee will consider disclosing the information if these sensitivities fall away in future periods. 

Following a review, the Committee considers that Executive Directors’ personal objectives for 2015/16 are no longer commercially sensitive and has 
approved their disclosure. 

Ian Meakins’ objectives were to: (a) accelerate profitable top line growth and market share gains with specific focus on: improving customer service levels; 
implementing differentiated customer propositions; and improving execution by the sales force; and (b) deliver strategic and budget plans for increases 
in e-commerce revenues in Canada, DT Group and the UK business, and for USA operational expenditure growth to be lower than budget. Mr Meakins 
achieved an overall score of 14⁄20. 

John Martin’s objectives were to: (a) complete the development of Group finance systems; (b) implement Hyperion Financial Management at Group level; 
and (c) deliver strategic and budget plans in Canada for: an increase in e-commerce revenues; improvements in sales management against quarterly 
non-financial milestones; and meeting quarterly milestones for the implementation of a new reporting system and opening a new distribution centre. 
Mr Martin achieved an overall score of 14⁄20. 

Frank Roach’s objectives were to: (a) improve profitable top line growth and market share gains in the USA business with specific focus on: improving 
customer service levels; implementing differentiated customer propositions; and improving execution by the sales force; and (b) deliver strategic and 
budget plans for: the completion of the Business Model Improvement programme in the USA; USA operational expenditure growth to be lower than 
budget; and quarterly e-commerce, customer and operational targets. Mr Roach achieved an overall score of 14⁄20. 

The Committee also approved the disclosure of the 2014/15 objectives on the Company’s website at www.fergusonplc.com. 

Ferguson plc Annual Report and Accounts 2017

77

Directors’ Remuneration Report continued 
Remuneration

Long-term incentives
Long-term incentives awarded to Executive Directors under the ESOP 
and LTIP in November 2014 will vest in November 2017. The vesting of 
both awards is subject to the performance conditions shown in the tables 
that follow. 

The Committee decided to adjust the EPS measure used to calculate the 
level of awards made under the ESOP and 2012 LTIP that are due to vest 
in 2017/18 to neutralise the effect of currency movements during 2016/17 
that would have rewarded management for factors beyond its control and 
to include the results of the Nordic business, the performance of which 
declined over the performance period. This adjustment is explained in 
more detail in the Committee Chair’s statement on pages 69 and 70.

Executive Director changes
Frank Roach
Under the rules of the ESOP, 2012 LTIP and 2015 LTIP, when an employee 
ceases to be employed by the Group unvested awards will lapse unless 
the participant is treated as a “good leaver”. In the case of retirement, 
the Remuneration Committee has the discretion under the rules to treat 
a participant as a “good leaver” by determining that the employee left 
“for any other reason at the discretion of the Committee”.

For “good leavers”, the rules provide that awards will vest on the original 
vesting date, subject to satisfaction of performance conditions, and 
will be pro-rated to the date of cessation of employment. Although the 
performance conditions for the awards are measured from 1 August 
in the year in which awards were granted, pro-ration under the rules 
is calculated using the three-year period commencing on the date 
of grant. The Remuneration Committee has discretion to base any 
pro-ration for a “good leaver” to reflect completed financial years 
during a performance period.

Frank Roach retired as Chief Executive, USA on 31 July 2017. In light 
of Mr Roach’s outstanding contribution to the Company’s success, 
the Remuneration Committee agreed to exercise its discretion:

 – to treat him as a “good leaver” for his unvested awards granted under 

the ESOP, 2012 LTIP and 2015 LTIP;

 – to allow awards to vest on the original vesting dates (subject to 

satisfaction of the performance conditions); and

 – to time pro-rate his awards granted in 2014/15, 2015/16 and 2016/17 on 
the basis of full financial years worked by Mr Roach during the relevant 
performance period for each award. Therefore, the 2014/15 award 
will vest in full and the 2015/16 and 2016/17 awards will be subject 
to a reduction of one-third and two-thirds respectively.

Mike Powell
Mike Powell joined the Company as Group Chief Financial Officer on 
1 June 2017. As a result of joining Ferguson, Mr Powell forfeited awards 
he held under the BBA Deferred Share Plan and the BBA LTIP. Due to 
these unusual circumstances and in line with the approved Remuneration 
Policy, the Committee agreed it was appropriate to broadly replicate the 
structure and fair value of unvested long-term incentive awards forfeited 
by Mr Powell as a result of joining Ferguson and approved the grant of 
three Restricted Share Buy Out Awards (RSBO) to replace awards forfeited 
under the BBA Deferred Share Plan and one Performance Based Buy Out 
Award (PBBO) to replace awards forfeited under the BBA LTIP. Mr Powell 
first became eligible to participate in these arrangements on 1 June 2017. 

The RSBO and PBBO awards were granted to Mr Powell on 21 June 
2017. The RSBO awards were granted as conditional share awards. 
No consideration is payable on grant or on vesting of these awards.

78

Ferguson plc Annual Report and Accounts 2017

These awards are not subject to performance conditions and will vest 
subject to continued employment. The PBBO award was granted as a 
conditional share award. The PBBO award will only vest if certain Company 
corporate performance conditions are satisfied. These performance 
conditions are measured over a three-year period and are the same as 
those applied to awards granted to Executive Directors on 1 November 
2016 under the 2015 LTIP. The PBBO award will normally vest subject to 
continued employment and the satisfaction of the performance conditions.

Further details of the RSBO and PBBO awards granted to Mr Powell on 
21 June 2017, including the performance conditions applicable, are set out 
under the Scheme interests awarded during the financial year heading on 
page 80. The number of shares awarded for each of the RSBO and PBBO 
awards detailed in the table under that heading are the maximum awards 
under the RSBO and PBBO. 

ESOP
Vested awards
The ESOP awards granted on 7 November 2014 are the last such awards 
to have been granted by the Company. Vesting of awards under the ESOP 
are subject to performance targets based on growth in the Company’s 
headline EPS above UK RPI over a three-year period. The ESOP plan 
rules set out the EPS performance conditions that apply to awards and 
are shown in the table below. The Committee has discretion to set more 
challenging EPS targets than those contained in the ESOP plan rules.

Value of shares under option as a 
multiple of salary

Performance conditions 
detailed in plan rules

Total margin of EPS growth over UK inflation after three years (“RPI”)

Performance conditions 
applied to awards 
granted in 2014/15

First 50% of salary

Next 150% of salary

Next 50% of salary

9%

12%

15%

Greater than 250% of salary

15%-21%

9%

18%

30%

N/A

Adjusted headline EPS was 270.5 pence in 2016/17 (288.9 pence prior  
to adjustment). Adjusted headline EPS in 2013/14 was 195.0 pence  
(173.2 pence prior to adjustment), this represents growth of 38.7 per cent. 
Over the same three-year period, RPI growth was 6.6 per cent. The growth 
above RPI in the period was therefore 32.1 per cent and accordingly all 
performance targets have been achieved, as set out below:

Performance level

Value of shares under 
option as a multiple of salary

First 50% of salary

Next 150% of salary

Next 50% of salary

Total margin of EPS growth
Over UK inflation after three years (“RPI”) 

Performance  
required

Target 
achieved

9%

18%

30%

Yes

Yes

Yes

Accordingly, the total percentage of executive options vesting is 
set out below:

Value of shares 
under option as a 
multiple of salary

Total number of 
shares subject 
to option

Percentage 
of award 
vesting

Number 
of shares  
vesting

Value of 
shares vesting
(£000)2

J Martin 

F Roach

I Meakins1 

35,113

33,842

41,994

100%

100%

100%

35,113

33,842

41,994

512.6

494.1

613.1

1. 

 As detailed on page 66 of the Company’s 2016 Annual Report, Ian Meakins’ awards reflect 
the completed financial years served prior to his retirement on 31 August 2016, in line with 
the Committee’s exercise of discretion. His original award grant was 62,992 share options.

2.   Value determined using the share price noted on page 72 under the heading 

“Information” less exercise price of 3,362 pence.

Strategic report

Governance

Financials

Other information

LTIP
Vested awards – 2012 LTIP
The performance condition which applied to the awards made in 
November 2014 ended on 31 July 2017 and actual performance achieved 
is detailed below.

2016/17 award

Operating cash flow1

$4.495 billion

Between $3.875 billion and $4.495 billion

TSR relative to FTSE 100 at date of grant

Performance  
required

% of total 
award vesting

$3.875 billion

Below $3.875 billion

Percentage of award subject
to operating cash flow which will vest2

100%

25%-100%

25%

0%

Performance level

Below threshold

Threshold

Between threshold and stretch

Stretch or above

Actual TSR rank achieved

Below median

Median

Between median 
and top decile

Top decile

24th

0%

25%

25%-100%

100%

71.6%

Accordingly, the total percentage of shares vesting is set out below:

Value of shares 
under option as a 
multiple of salary

Total number 
of shares 
granted

Percentage
of award
vesting

J Martin 

F Roach

I Meakins1 

24,527

26,341

35,201

71.6%

71.6%

71.6%

Number
of shares 
vesting

17,561

18,860

25,204

Value of
shares vesting

(£000)2,3

899.6

966.1

1,291.1

Year of award

1. 

 As detailed on page 66 of the Company’s 2016 Annual Report, Ian Meakins’ awards reflect 
the completed financial years served prior to his retirement on 31 August 2016, in line with 
the Committee’s exercise of discretion. His original award was 52,802 nil cost options. 
2.   Value determined using the share price noted on page 72 under the heading “Information”.
3.   Dividend equivalents have accrued on the 2014 share awards and will be paid out in cash 

2015/16

2016/17

1. 

 Cash generated from operations (before interest and tax) as presented in the audited 
annual Group cash flow statement in the Company’s Annual Report and Accounts 
(subject to such adjustments as the Committee deems appropriate to ensure it reflects 
underlying business performance, and specifically would be adjusted downwards to 
reflect the impact on operating cash flow following the expected disposal of the Nordic 
business). As described on page 70, these targets have been restated into US dollars. 
The exchange rate used for this calculation was £1:$1.55 being the average exchange 
rate for the three-year period preceding the grant of the 2016/17 award. 

2.   Awards will vest on a straight-line basis between 25 per cent and 100 per cent.

Calculations for TSR are independently carried out and verified before 
being approved by the Committee. Calculations for EPS and OpCF are 
checked and verified internally. 

The following table sets out the indicative vesting percentage of the 
comparative TSR element of the awards based on performance as at 
31 July 2017:

Year of  
vesting

Indicative vesting percentage 
based on performance as at 
31 July 2017

2018/19

68.8
(Performance at 24 months)

2019/20

62.5
(Performance at 12 months)

after vesting of the awards. The value above includes the cash payment.

Unvested awards – 2015 LTIP
The performance conditions for comparative TSR set out in the table on 
page 73 and the more challenging performance conditions for EPS set 
out in the table on page 78 apply for unvested share awards made under 
the 2015 LTIP. The following tables set out the performance conditions 
for OpCF which apply for unvested awards under the 2015 LTIP made in 
2015/16 and 2016/17 respectively.

2015/16 award

Operating cash flow1

$4.213 billion

Between $3.577 billion and $4.213 billion

$3.577 billion

Below $3.577 billion

Percentage of award subject
to operating cash flow which will vest2

100%

25%-100%

25%

0%

1. 

 Cash generated from operations (before interest and tax) as presented in the audited 
annual Group cash flow statement in the Company’s Annual Report and Accounts 
(subject to such adjustments as the Committee deems appropriate to ensure it reflects 
underlying business performance, and specifically would be adjusted downwards to 
reflect the impact on operating cash flow following the expected disposal of the Nordic 
business). As described on page 70, these targets have been restated into US dollars. 
The exchange rate used for this calculation was £1:$1.59 being the average exchange rate 
for the three-year period preceding the grant of the 2015/16 award. 

2.  Awards will vest on a straight-line basis between 25 per cent and 100 per cent. 

Share awards exercised during the year 
Details of the share awards exercised during the year are set out below:

Director

J Martin

F Roach

The following table sets out the indicative vesting percentage of the EPS 
growth element of the awards based on performance as at 31 July 2017:

Year of award

2015/16

2016/17

Year of  
vesting

Indicative vesting percentage 
based on performance as at  
31 July 2017

2018/19

0.0
(Performance at 24 months)

2019/20

25.0
(Performance at 12 months)

The following table sets out the indicative vesting percentage of the OpCF 
element of the awards based on performance as at 31 July 2017:

Year of award

2015/16

2016/17

Year of  
vesting

Indicative vesting percentage 
based on performance as at  
31 July 2017

2018/19

100.0
(Performance at 24 months)

2019/20

100.0
(Performance at 12 months)

Sharesave

–

90

LTIP

11,000

12,403

ESOP

 34,913

35,329

Total1,2

45,913

47,822

1.  The aggregate gain made on the exercise of options during the year by John Martin and Frank Roach was £308,500 and £313,700 respectively.
2.  The aggregate value of assets received or receivable by John Martin and Frank Roach under long-term incentive plans during the year was £461,900 and £520,800 respectively.

Ferguson plc Annual Report and Accounts 2017

79

Directors’ Remuneration Report continued 
Remuneration

Directors’ shareholdings (Audited) 
All Directors are required to hold shares equivalent in value to a minimum percentage of their salary or fees as set out in the table below. The Directors’ 
interests in the Company’s shares (both held individually and by their connected persons) as at 31 July 2017 are set out below and there has been no 
change in interests since that date and up to the date of this Report.

Shares  
beneficially  
owned as at  
31 July 2017

Shareholding 
guideline 
(as a multiple 
of salary/fees)1,2

Vested 
(unexercised)
share awards3,4

With performance conditions Without performance conditions

LTIP5

ESOP5

PBBO5

RSBO5

Sharesave5

Unvested share awards

Executive Directors

J Martin

F Roach

M Powell

Chairman and Non Executive Directors

G Davis

T Bamford

J Daly

P López 

A Murray

D Shapland

N Shouraboura

J Simmonds

90,574

60,179

–

15,346

2,048

2,050

2,602

2,500

2,100

–

2,000

2.5

2

2

1

1

1

1

1

1

1

1

–

38,014

121,232

135,135

35,113

33,842

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

18,859

 22,160

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

957

–

–

–

–

–

–

–

–

–

–

1. 

 All Directors have a five-year time period from the date of appointment or promotion to meet the shareholding target. If not met within that timeframe the individual Director would discuss 
plans with the Committee to ensure that the target is met over an acceptable timeframe. Under the Policy, Executive Directors would defer amounts in excess of target bonus into shares 
under the Deferred Bonus Plan. Beneficially owned shares count towards the guideline whilst unvested awards of shares or share options do not. Vested share awards do not count 
towards the guideline until exercised.

2.   All Directors met their shareholding guideline targets set for 2016/17. Shareholding guideline targets for Mike Powell, Kevin Murphy and Nadia Shouraboura were set on 1 August 2017 and 

as such they had no targets to meet as at the end of the 2016/17 financial year. Shareholding guideline targets are first set by reference to the salary or fees of a Director as at 1 August in the 
financial year following appointment to the Board and calculated using the average share price for the two months ended 31 July of the financial year in which the appointment was made 
and are re-tested annually until met. Once met, the target is only increased annually in line with base salary or fee increases, if any. 

3.  There were no vested (unexercised) awards under the Sharesave. There was an award under the ESOP held by Frank Roach who had 38,014 conditional shares vested but unexercised.
4.  Details of share awards exercised in the year are detailed in the Share awards exercised during the year table at the bottom of page 79.
5.   LTIP, ESOP and PBBO awards are subject to performance conditions but RSBO and Sharesave awards are not. LTIP awards are awarded in the form of nil cost options to John Martin and 
in the form of conditional share awards to Frank Roach. PBBO and RSBO awards were awarded to Mike Powell in the form of conditional share awards. Further details of the performance 
conditions which apply to the LTIP and PBBO awards are set out on pages 78 and 79.

Scheme interests awarded during the financial year (Audited)
Awards under the 2015 LTIP were made on 1 November 2016. Awards are based on a percentage of salary determined by the Committee. 
The Committee considers annually the size of each grant, determined by individual performance, the ability of each individual to contribute to the 
achievement of the performance conditions, and market levels of remuneration. The maximum vesting is 100 per cent of the award granted. Details of 
performance conditions for awards which were granted during the year are set out on pages 78 and 79. Further information on the buy-out awards 
granted to Mike Powell is provided on page 78. 

The scheme interests awarded during 2016/17 are summarised below:

Director

Award

Type of award

Number
 of shares1

Face value2,3
of award
(£000)

Performance criteria period

Threshold 
performance

Performance conditions

J Martin

F Roach

LTIP

LTIP

Nil cost options

58,858

2,579.7

Conditional shares

51,493

2,256.9

1 August 2016 – 31 July 2019

M Powell

PBBO

Conditional shares

M Powell

RSBO

Conditional shares

M Powell

RSBO

Conditional shares

M Powell

RSBO

Conditional shares

18,859

14,026

5,695

2,439

932.5

693.5 21 June 2017 – 28 March 2018 N/A

281.6 21 June 2017 – 27 March 2019 N/A

120.6 21 June 2017 – 1 April 2020

N/A

N/A

N/A

N/A

25% of award 
vesting

Growth in EPS above RPI target
Comparator TSR target against FTSE100
Cumulative operating cash flow growth

1. 

 John Martin and Frank Roach’s awards during the financial year were based on a percentage of salary as follows: John Martin (300 per cent); and Frank Roach (275 per cent). Following his 
appointment as Group Chief Financial Officer on 1 June 2017 buy out awards were granted to Mike Powell that broadly replicate the structure and fair value of unvested long-term incentive 
awards forfeited by Mr Powell as a result of joining Ferguson. 

2.   The share price used to calculate the face value of the LTIP share awards granted on 1 November 2016 was 4,383 pence which was the average share price over a 10-dealing day period 

immediately preceding the date of grant. The LTIP award made to John Martin was in the form of nil cost options. At vesting, the exercise price per share will be nil. The LTIP award made to 
Frank Roach was a conditional share award and there is no exercise price. The share price used to calculate the face value of the PBBO and RSBO share awards granted on 21 June 2017 was 
4,944.6 pence which was the average share price over a five-dealing day period preceding 28 February 2017. The PBBO and RSBO awards made to Mike Powell were conditional share awards 
and there is no exercise price. Face value is calculated as required by the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 (“Regulations”) as the 
maximum number of shares at full vesting multiplied by either the share price at date of grant or the average share price used to determine the number of shares awarded. Dividend equivalents 
also accrue on the LTIP and PBBO awards and the amount which may be due to an Executive Director is not included in the calculation of face value.

3.   The maximum dilution which may arise through issue of shares to satisfy the entitlement to these LTIP, PBBO and RSBO scheme interests would be 0.00057 per cent calculated as 

at 31 July 2017.

80 Ferguson plc Annual Report and Accounts 2017

 
Strategic report

Governance

Financials

Other information

Ferguson TSR performance and Group CEO remuneration comparison
The graph opposite shows Ferguson’s TSR 
performance against the performance of the 
FTSE 100 Index from the creation of the new 
holding company (formerly known as Wolseley plc), 
which was created at the time of the redomiciliation 
to Switzerland in November 2010, to 31 July 2017. 
The FTSE 100 Index has been chosen as being a 
broad equity market index consisting of companies 
comparable in size and complexity to Ferguson.

200

300

250

150

The table below shows the total remuneration 
of the Group Chief Executive1 for the eight-year 
period from 1 August 2009 to 31 July 2017.

100

50

Nov 2010

July 2011

July 2012

July 2013

July 2014

July 2015

July 2016

July 2017

Ferguson return index

FTSE 100 return index

Single figure of total remuneration (£000)2

Annual bonus award rates against 
maximum opportunity

Long-term incentive vesting rates against 
maximum opportunity

Group CEO

I Meakins

J Martin

I Meakins

J Martin

LTIP

I Meakins ESOP

LTIP

J Martin

ESOP

2009/10

2010/11

2011/12

2012/13

2013/14

2014/15

2015/16

2016/17

1,943

–

96%

–

0%

0%

–

–

2,011

5,603

5,109

5,890

3,901

3,3753

–

98%

–

0%

0%

–

–

–

85%

–

76%

100%

–

–

–

84%

–

100%

100%

–

–

–

97%

–

88%

100%

–

–

–

85%

–

75%

100%

–

–

–

55%

–

47%

100%

–

–

2,023

3,458

–

97%

72%

100%

72%

100%

1. 

 During the eight-year period, Ian Meakins was the Group Chief Executive until his retirement on 31 August 2016. Since 1 September 2016, John Martin has served as Group Chief 
Executive. The single figure total shown for Mr Martin in the 2016/17 financial year includes one month’s pay as Group Chief Financial Officer. 

2.  The single figure for all eight years is calculated on the same basis as that used in the Remuneration table on page 76.
3.   The single figure for the year ended 31 July 2016 has been adjusted from the value of £3,114 million estimated in that year’s report to reflect the actual value of LTI at the dates of vesting 

in November 2016.

Payments for loss of office and to past Directors 
(Audited)
No payments for loss of office were made during the financial year. 
Ian Meakins served as Group Chief Executive Officer for one month 
during the year until his retirement on 31 August 2016. Payments made to 
Mr Meakins are set out in the Remuneration table on page 76. Additionally, 
detail on ESOP and LTIP awards granted to Mr Meakins that vested during 
the year are disclosed on pages 78 and 79. No other payments have 
been made to past Directors that have not already been included in the 
Remuneration table. 

Change in Group Chief Executive pay for the year 
compared to that of Ferguson employees 
The table below shows the percentage year-on-year change in base 
salary, benefits and annual bonus between the year ended 31 July 2017 
and the previous financial year for the Group Chief Executive compared  
to the average for UK-based employees1. 

Chairman and Non Executive Directors

Group Chief Executive3,4

Average for all UK-based employees

% change in 
salary

% change in 
benefits

% change in 
annual bonus2

0.0%

+3.5%

+56.4%

+53.3%

+9.7%

+140.8%

Relative importance of spend on pay
The following table sets out the amounts and percentage change in total 
employee remuneration costs, dividends and returns of capital for the year 
ended 31 July 2017 compared to the year ended 31 July 2016.

Total employee remuneration costs1

Ordinary dividends paid2

Share buyback3

Year ended  
31 July 2017  
£m

Year ended 
31 July 2016 
£m

Percentage 
change

2,140

259

–

1,766

238

300

+21.2%

+8.8%

–

1. 

 Further details on employee remuneration can be found in note 11 of the consolidated 
financial statements on page 99.

2.   Further details of dividends paid can be found in note 9 of the consolidated financial 

statements on page 98.

3.   Further details of the share buyback programme can be found in note 27 of the 
consolidated financial statements on page 113. Details of the share buyback 
programme to be commenced in 2017/18 are not included as no shares were 
purchased during 2016/17.

1. 

 Although the Group Chief Executive has a global role and responsibilities, UK-based 
employees were chosen as a suitable comparator group as he is based in the UK 
(except to attend Board and Committee meetings in Switzerland or other worldwide 
locations outside of the UK). Also pay structures and changes to pay vary widely across 
the Group, depending on the local market conditions.

2.   The Group Chief Executive’s bonus is determined by both his performance and the 

performance of the whole of the Ferguson Group, whereas employees’ bonuses are 
based on their performance and the performance of the businesses in the countries in 
which they work. The percentage change in annual bonus for UK-based employees is 
based on the best available estimates at time of publication.

3.   During the year ended 31 July 2017, John Martin replaced Ian Meakins as Group CEO on 

1 September 2016. Changes in Group Chief Executive pay have been calculated using the 
sum of Mr Meakins and Mr Martin’s salary, benefits and bonus for their respective one and 
11 months of service as Group CEO during 2016/17. Mr Meakins did not receive an annual 
bonus for the year ended 31 July 2017. 

4.   The change in benefits for the Group Chief Executive, includes a tax gross up payment 
made to Ian Meakins in August that relates to the previous tax year and a tax gross 
up payment made to John Martin in September that relates to the previous tax year. 
The change in benefits without this duplication would have been 9.0 per cent.

Ferguson plc Annual Report and Accounts 2017

81

Directors’ Remuneration Report continued 
Remuneration

Policy extracts
Ferguson’s Remuneration Policy remains unchanged from that approved 
by shareholders at the AGM on 1 December 2015. For convenience, 
some extracts from the Policy are included below to provide the context 
within which individual remuneration decisions have been made during 
the year. The full Policy can be found on the Ferguson plc website at 
www.fergusonplc.com.

In these extracts, the following definitions apply:

DBP  
OSP  

Deferred Bonus Plan 
Ordinary Share Plan

Recruitment policy
Executive Directors
As noted earlier, the Committee will consider the need to attract the best 
talent whilst aiming to pay no more than is appropriate or necessary in 
the circumstances. In determining each element of pay and the package 
as a whole upon recruitment, the Committee will take into account all 
relevant factors including, but not limited to, the skills and experience of 
the individual, the market rate for an individual of that experience, as well 
as the importance of securing the best person for the role.

Fixed pay (base salary, benefits, pension)
A newly appointed Executive Director will be offered a base salary, 
benefits and pension package in line with the Policy. The Committee 
retains the flexibility to review and decide on a case-by-case basis 
whether it is appropriate to award increases to allow a newly appointed 
Executive Director whose base salary has been set below the mid-market 
level to progress quickly to or around that mid-market level once expertise 
and performance has been proven. This decision would take into account 
all relevant factors noted above.

Variable pay (annual bonus and long-term incentive awards)
A newly appointed Executive Director will be offered an annual bonus 
and long-term incentives in line with the Policy. The maximum level of 
variable remuneration (annual bonus and 2015 LTIP awards) which may 
be awarded to new Executive Directors is limited to 500 per cent of base 
salary excluding any buy out awards, the policy for which is set out below. 
The Committee retains the flexibility to vary the weighting between annual 
bonus and 2015 LTIP up to the approved Policy maxima.

Depending on the timing of the appointment, the Committee may 
set different annual bonus performance criteria for the first year of 
appointment. Where an appointment is an internal promotion, any 
variable pay element awarded in respect of the individual’s previous 
role would continue on the original grant terms. In addition, any other 
ongoing remuneration (including pension) obligations existing prior to 
the appointment would be able to continue.

One-off “buy out” cash or share award
Where an Executive Director is appointed from outside the Group, the 
Committee may make a one-off award to the new Executive Director to 
“buy out” incentives and other remuneration opportunities forfeited on 
leaving his or her previous employer. The Committee retains the flexibility 
to make such additional payments in the form of cash and/or shares.

When making such an award, the Committee will, as far as practicable, 
replicate the structure of the arrangements being forfeited and in doing so 
will take into account relevant factors including the delivery mechanism, 
time horizons, attributed expected value and performance conditions of 
the forfeited award. The Committee will endeavour not to pay more than 
the value of the forfeited award.

82

Ferguson plc Annual Report and Accounts 2017

The Committee will, where possible, facilitate such awards through the 
Company’s current incentive plans, but it may be necessary to use the 
exemption permitted within the Listing Rules.

Policy on loss of office
All Directors
In the event of termination of a service contract or letter of appointment 
of a Director, contractual obligations will be honoured in accordance with 
the service contract and terms of incentive plans or letter of appointment. 
The Committee will take into consideration the circumstances and reasons 
for departure, health, length of service, performance and the duty (where 
applicable) for Directors to mitigate their own loss. Under this Policy the 
Committee may make any statutory payments it is required to make and/
or settle claims brought against the Company in relation to a termination. 
In addition, the Committee may agree to payment of outplacement 
counselling costs and disbursements (such as legal costs) if considered 
to be appropriate and dependent on the circumstances of departure.

It is the Company’s policy for the period of notice from the Company to 
the Executive Directors not to exceed 12 months and for Non Executive 
Directors to the Company not to exceed six months.

There are no pre-determined contractual provisions for Directors regarding 
compensation in the event of loss of office except those listed in the 
table below: 

Chairman and Non 
Executive Directors

Six months’ notice 
by either party.

Fees and expenses 
accrued up to the 
termination date only.

Details of 
provision

Notice  
period

Termination 
payment

Executive Directors

 – 12 months’ notice from  

the Company.

 – Six months’ notice from  

the Executive.

The Company may terminate 
an Executive Director’s service 
contract by making a payment 
in lieu of notice equal to:
 – 12 months’ base salary and 

benefits; and

 – 12 months’ pension contributions 
or cash pension supplement.

The Company would seek to 
ensure that any termination 
payment is mitigated in the event 
that the Executive Director starts 
alternative employment within 
the notice period.

In the case of the UK-based Executive 
Directors, the Company may pay a 
lump sum in respect of six months and 
the remaining six months in monthly 
instalments subject to reductions if 
the Executive Director commences 
alternative employment with a base 
salary/fee of at least £20,000.

No payment will be made to 
Executive Directors in the event 
of gross misconduct.

Post-
termination 
covenants

Non-compete and non-solicitation 
covenants apply for a period 
of 12 months after the termination date.

Not applicable.

The policy on loss of office and contractual provisions above would be 
applied to any new Director’s service contract or letter of appointment.

 
 
Strategic report

Governance

Financials

Other information

Discretion, flexibility and judgement of the Committee
The Committee operates the annual bonus plan, DBP, LTI plans and all-
employee plans, according to their respective rules and in accordance with 
tax authorities’ rules where relevant. To ensure the efficient administration 
of those plans, the Committee may apply certain operational discretions. 
These include the following:

 – selecting the participants in the plans on an annual basis;
 – determining the timing of grants of awards and/or payment;
 – determining the quantum of awards and/or payments (within the limits 

set out in the Policy table above);

 – determining the extent of vesting based on the assessment 

of performance;

 – making the appropriate adjustments required in certain circumstances 
(e.g. change of control, changes to accounting rules, rights issues, 
corporate restructuring events, and special dividends);

 – determining “good leaver” status for the purposes of the LTI plans and 

applying the appropriate treatment; and

 – undertaking the annual review of performance measures and weighting 
between them (within the limits set out in the Policy table), and setting 
targets for the annual bonus plan and LTI plans from year to year.

If an event occurs which results in the performance conditions and/or 
targets of the annual bonus plan or LTI plans being deemed no longer 
appropriate (e.g. a material acquisition or divestment), the Committee will 
have the ability to adjust appropriately the measures and/or targets and 
alter weightings, provided that the revised conditions or targets are not 
materially less difficult to satisfy. The use of the discretions referred to in 
the Future policy table and above will be explained as appropriate in the 
Annual report on remuneration and may, as appropriate, be the subject 
of consultation with major shareholders.

Executive Directors
On loss of office, there is no automatic entitlement to a bonus. 
Executive Directors may receive a bonus in respect of the year of 
cessation of employment based on, and subject to, performance 
conditions and pro-rated to reflect the actual period of service in the 
year of cessation (except pro-ration may not be applied in exceptional 
circumstances such as death in service or ill health). The Committee 
will take into account the reason for the Executive Director’s departure 
and any other relevant factors when considering a bonus payment 
of a departing Executive Director.

The treatment of leavers under the 2012 LTIP and 2012 ESOP plans 
as approved under the 2014 Remuneration Policy and the 2015 LTIP 
(together the “LTI plans”), together with awards under all-employee plans 
and, if applicable the DBP, would be determined by the relevant leaver 
provisions in accordance with the plan rules.

Under the LTI plans, any unvested awards will lapse at cessation unless 
the individual has “good leaver” status (namely for reasons of death, 
redundancy, injury, disability, ill-health, employing business or company 
sold out of the Group and any other reason at the discretion of the 
Committee). The Committee retains the discretion to determine when the 
awards should vest and performance conditions be tested, for example, 
at the date of cessation or at the usual vesting date. In the event of a 
change of control or takeover, all long-term incentive awards will vest 
subject to performance conditions being met. In relation to the LTI plans, 
awards would generally be pro-rated to reflect the period of service of the 
Executive Director; although, if the Committee considers it appropriate, 
the Committee has the discretion set out in the plan rules not to pro-rate.

Under the all-employee plans, any unvested awards will lapse at cessation 
unless the individual has a “good leaver” status – for UK Executive 
Directors this will be specifically as prescribed by HMRC in the SAYE 
appendix of the relevant plan rules and for Executive Directors in other 
jurisdictions as set out in the relevant section of the applicable plan rules.

Under the DBP, any unvested awards will be forfeited if an Executive 
Director ceases to be an employee of the Group by reason of misconduct 
or if the Company becomes aware, after termination, of facts or 
circumstances which would have entitled it to dismiss the Executive 
Director for misconduct. If an Executive Director ceases to be an employee 
for any other reason, an award shall vest in full at the end of the deferral 
period unless the reason for cessation is death or other circumstances 
which the Committee considers sufficiently exceptional, the award shall 
vest in full at the date of death or cessation of employment.

Ferguson plc Annual Report and Accounts 2017

83

Directors’ Remuneration Report continued 
Remuneration

Further information
External Directorships
Executive Directors are permitted to take on external Non Executive 
Directorships. In order to avoid any conflicts of interest, all such 
appointments are subject to the approval of the Nominations Committee. 
The Nominations Committee believes that taking up an external non 
executive appointment helps bring a wider perspective to the Company 
and also assists in the development of business skills and experience.

During the year, and until his retirement as Group CEO on 31 August 
2016, Ian Meakins was a Non Executive Director and Senior Independent 
Director of Centrica plc and received an annualised fee of £92,500 for 
his services (2015/16: £89,375). During the year, and until his retirement 
as Group CEO on 31 August 2016, Mr Meakins also served as a Non 
Executive Director of Rexel SA. The annualised fee for his service was 
set at €40,000 per annum (2015/16: €40,000). The Company allowed 
Mr Meakins to retain the fees paid to him during the year.

During the year, and from the date of appointment as Group CFO of 
Ferguson plc on 1 June 2017, Mike Powell was a Non Executive Director 
and Audit Committee Chairman of Low & Bonar plc and received an 
annualised fee of £47,000 per annum for his services. The Company 
allowed Mr Powell to retain the fees paid to him during the year.

Detail of Employee Benefit Trusts
The Ferguson plc 2011 Employee Benefit Trust (“Jersey Trust”) and 
Ferguson plc US Trust (“US Trust”) (together, “the Trusts”) were established 
in connection with the obligation to satisfy historical and future share 
awards under the LTI plans and OSP and any other employee incentive 
schemes (“Share Awards”).

The trustees of each of the Trusts have waived their rights to receive 
dividends on any shares held by them. As at 31 July 2017, the Jersey Trust 
held 379,154 ordinary shares of 1053⁄66 pence and £1,942 in cash; and the 
US Trust held 1,056,001 ordinary shares of 1053⁄66 pence. The number of 
shares held by the Trusts represented 0.54 per cent of the Company’s 
issued share capital at 31 July 2017.

On 7 November 2016, shares were purchased by the US Trust to 
ensure that it continues to have sufficient shares to satisfy share awards. 
The US Trust purchased 142,000 ordinary shares of 1053⁄66 pence and 
paid £5.96 million. The Company provided funds to the US Trust to enable 
it to make the purchase. The number of shares purchased represented 
0.05 per cent of the Company’s issued share capital at that date.

Detail of all-employee sharesave plans
The Company operates two all-employee sharesave plans which 
Executive Directors can participate in. In the USA and Canada, the 
Employee Share Purchase Plan (“ESPP”) operates as a one-year savings 
contract plan. In all other business units, employees may participate in 
the International Sharesave Plan (“ISP”) saving for a period of three or 
five years.

Dilution
Awards under the LTI plans and all-employee plans may be met by the 
issue of new shares when options are exercised, by the use of Treasury 
Shares or by market purchase. Awards under the OSP are met by market 
purchase of shares or from the Trusts. The Company monitors the number 
of shares issued under the Plans and any impact on dilution limits.

Compared to the limits set by the Investment Association in respect of new 
share issues to satisfy options granted for all share plans (10 per cent in any 
rolling 10-year period) and executive share plans (5 per cent in any rolling 
10-year period) as at 31 July 2017 the Company’s headroom was 5.02 per 
cent and 1.94 per cent respectively.

Executive share plans

Actual

Limit

All share plans

Actual

Limit

3.06%

5%

4.98%

10%

This Report has been approved by the Board and is signed on its behalf by 
the Chair of the Remuneration Committee.

On behalf of the Board

Jacky Simmonds
Chair of the Remuneration Committee
2 October 2017

This Report, approved by the Board, has been prepared in 
accordance with the requirements of the Listing Rules of the 
Financial Conduct Authority and the Remuneration Reporting 
Regulations. Furthermore, the Board has also applied the principles 
of good governance relating to Directors’ remuneration contained 
within the UK Corporate Governance Code updated in April 2016. 
The Remuneration Committee confirms that throughout the financial 
year the Company has complied with these governance rules and best 
practice provisions. 

84

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Financials 

86 Group income statement

87 Group statement of comprehensive income

87 Group statement of changes in equity

88 Group balance sheet

89 Group cash flow statement

90 Notes to the consolidated financial statements

128 Independent auditor’s report to the members of Ferguson plc

134 Company profit and loss account

134 Company statement of changes in equity

135 Company balance sheet

136 Notes to the Company financial statements

Ferguson plc Annual Report and Accounts 2017

85

Group income statement
Year ended 31 July 2017

Revenue

Cost of sales

Gross profit

Operating costs:

amortisation of acquired intangible assets

impairment of goodwill and acquired intangible assets

other

Operating costs

Operating profit

Finance costs

Share of result of associate

Profit before tax

Tax

Profit from continuing operations

(Loss)/profit from discontinued operations

Profit for the year

Attributable to:

Shareholders of the Company

Non-controlling interests

Earnings per share

Continuing operations and discontinued operations

Basic earnings per share

Diluted earnings per share

Continuing operations only

Basic earnings per share

Diluted earnings per share

Alternative performance measures

Trading profit from ongoing operations

Trading profit from non-ongoing operations

Trading profit from continuing operations

EBITDA before exceptional items

Headline earnings per share 

Restated*

2016
Total
£m

12,549

(8,957)

3,592

(48)

(94)

(2,739)

(2,881)

711

(36)

–

675

(210)

465

185

650

659

(9)

650

256.4p

254.8p

183.4p

182.3p

2017
Total 
£m

15,224

(10,816)

4,408

(64)

–

(3,120)

(3,184)

1,224

(43)

(1)

1,180

(292)

888

(105)

783

783

–

783

311.6p

309.4p

353.4p

350.8p

2017
Exceptional 
items 
(note 5)
£m

–

(2)

(2)

–

–

231

231

229

–

–

229

(22)

207

(58)

149

149

–

149

Notes

3

2017
Before 
exceptional 
items
£m

15,224

(10,814)

4,410

(64)

–

(3,351)

(3,415)

995

(43)

(1)

951

(270)

681

(47)

634

634

–

634

 3, 4

6

15

7

8

10

2, 3

2, 3

2, 3

2

2, 10

1,032

27

1,059

1,199

288.9p

2016
Before 
exceptional 
items
£m

2016
Exceptional 
items 
(note 5)
£m

–

(1)

(1)

–

–

(3)

(3)

(4)

–

–

(4)

1

(3)

154

151

151

–

151

12,549

(8,956)

3,593

(48)

(94)

(2,736)

(2,878)

715

(36)

–

679

(211)

468

31

499

508

(9)

499

827

30

857

971

234.7p

* Restated to present the Nordic businesses as discontinued operations in accordance with IFRS 5.

86

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Group statement of comprehensive income
Year ended 31 July 2017

Profit for the year

Other comprehensive income:

Items that may be reclassified subsequently to profit or loss:

Exchange gain on translation of overseas operations(a)

Exchange loss on translation of borrowings and derivatives designated as hedges of overseas operations(a)

Cumulative currency translation differences on disposals(a)

Tax credit/(charge) on items that may be reclassified to profit or loss(b)

Items that will not be reclassified subsequently to profit or loss:

Actuarial loss on retirement benefit plans(b)

Tax (charge)/credit on items that will not be reclassified to profit or loss(b)

Other comprehensive (expense)/income for the year

Total comprehensive income for the year 

Total comprehensive income/(expense) attributable to:

Continuing operations

Discontinued operations

Total comprehensive income for the year

(a)  Impacting the translation reserve. 
(b) Impacting retained earnings.

Group statement of changes in equity

Notes

7

26

7, 26

2017 
£m

783

26

(6)

(49)

1

(1)

(1)

(30)

753

850

(97)

753

Restated
 2016 
£m

650

495

(107)

(125)

(7)

(120)

25

161

811

744

67

811

At 1 August 2015

Profit for the year

Other comprehensive income/(expense)

Total comprehensive income/(expense)

Purchase of own shares by Employee Benefit Trusts

Issue of own shares by Employee Benefit Trusts 

Credit to equity for share-based payments

Purchase of Treasury shares

Disposal of Treasury shares

Dividends paid

At 31 July 2016

Profit for the year

Other comprehensive expense

Total comprehensive (expense)/income

Purchase of own shares by Employee Benefit Trusts

Issue of own shares by Employee Benefit Trusts 

Credit to equity for share-based payments

Tax relating to share-based payments

Disposal of Treasury shares

Dividends paid

At 31 July 2017

Share  
capital 
£m

Share 
premium 
£m

Translation 
reserve 
£m

Treasury 
shares 
£m

Own  
shares 
£m

Retained 
earnings
£m

Notes

Non- 
controlling 
interest
£m

Total  
equity 
£m

29

42

117

(240)

(63)

2,715

7

2,607

Reserves

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

263

263

–

–

–

–

–

–

–

–

–

–

–

–

(300)

24

–

–

–

–

(14)

20

–

–

–

–

659

(102)

557

–

(19)

20

–

(10)

(238)

(9)

–

(9)

–

–

–

–

–

–

650

161

811

(14)

1

20

(300)

14

(238)

29

42

380

(516)

(57)

3,025

(2)

2,901

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(29)

(29)

–

–

–

–

–

–

–

–

–

–

–

–

–

31

–

–

–

–

(6)

15

–

–

–

–

783

(1)

782

–

(15)

22

4

(10)

(259)

–

–

–

–

–

–

–

–

–

783

(30)

753

(6)

–

22

4

21

(259)

29

42

351

(485)

(48)

3,549

(2) 3,436

27

27

28

27

27

9

27

27

28

7

27

9

Ferguson plc Annual Report and Accounts 2017

87

Group balance sheet
As at 31 July 2017

Assets

Non-current assets

Intangible assets: goodwill

Intangible assets: other

Property, plant and equipment

Interests in associates

Financial assets

Retirement benefit assets

Deferred tax assets

Trade and other receivables

Derivative financial assets

Current assets

Inventories

Trade and other receivables

Current tax receivable

Derivative financial assets

Cash and cash equivalents

Assets held for sale

Total assets

Liabilities

Current liabilities

Trade and other payables

Current tax payable

Bank loans and overdrafts

Obligations under finance leases

Provisions

Retirement benefit obligations

Non-current liabilities

Trade and other payables

Bank loans

Obligations under finance leases

Deferred tax liabilities 

Provisions 

Retirement benefit obligations

Liabilities held for sale

Total liabilities

Net assets

Equity 

Share capital

Share premium

Reserves

Equity attributable to shareholders of the Company

Non-controlling interest

Total equity

Notes

2017 
£m

2016 
£m

12

13

14

15

26

16

17

18

17

18

19

20

21

22

24

25

26

21

22

24

16

25

26

20

27

888

182

808

124

11

3

121

226

15

902

202

1,434

–

23

–

127

212

20

2,378

2,920

1,816

2,093

2

5

1,911

5,827

1,298

9,503

2,279

88

1,627

3

81

8

2,017

2,207

–

11

940

5,175

56

8,151

2,634

101

701

4

88

9

4,086

3,537

180

831

4

9

120

16

1,160

821

6,067

3,436

29

42

3,367

3,438

(2)

3,436

163

1,175

27

65

133

138

1,701

12

5,250

2,901

29

42

2,832

2,903

(2)

2,901

The accompanying notes are an integral part of these consolidated financial statements. The consolidated financial statements on pages 86 to 127 were 
approved and authorised for issue by the Board of Directors on 2 October 2017 and were signed on its behalf by:

John Martin 
Group Chief Executive 

Mike Powell
Chief Financial Officer

88

Ferguson plc Annual Report and Accounts 2017

 
Strategic report

Governance

Financials

Other information

Group cash flow statement
Year ended 31 July 2017

Cash flows from operating activities

Cash generated from operations

Interest received

Interest paid

Tax paid

Net cash generated from operating activities 

Cash flows from investing activities

Acquisition of businesses (net of cash acquired)

Disposals of businesses (net of cash disposed of)

Purchases of property, plant and equipment

Proceeds from sale of property, plant and equipment and assets held for sale

Purchases of intangible assets

Disposals of financial assets

Net cash used in investing activities

Cash flows from financing activities

Purchase of own shares by Employee Benefit Trusts

Purchase of Treasury shares

Proceeds from the sale of shares by Employee Benefit Trusts

Proceeds from the sale of Treasury shares

Proceeds from borrowings and derivatives

Repayments of borrowings

Finance lease capital payments

Dividends paid to shareholders

Net cash used by financing activities

Net cash generated/(used)

Effects of exchange rate changes

Net increase/(decrease) in cash, cash equivalents and bank overdrafts

Cash, cash equivalents and bank overdrafts at the beginning of the year

Cash, cash equivalents and bank overdrafts at the end of the year

Cash, cash equivalents and bank overdrafts at the end of the year in the Group balance sheet

Cash, cash equivalents and bank overdrafts in assets held for sale

Cash, cash equivalents and bank overdrafts at the end of the year

Notes

29

30

31

27

27

27

27

9

32

20

2017 
£m

1,115

3

(56)

(310)

752

(256)

231

(153)

19

(25)

17

(167)

(6)

–

–

21

339

(464)

(5)

(259)

(374)

211

(15)

196

248

444

2017 
£m

411

33

444

2016 
£m

1,019

2

(41)

(193)

787

(113)

9

(187)

56

(31)

–

(266)

(14)

(300)

1

14

585

(591)

(4)

(238)

(547)

(26)

18

(8)

256

248

2016 
£m

248

–

248

Ferguson plc Annual Report and Accounts 2017

89

Notes to the consolidated financial statements
Year ended 31 July 2017

1 –  Accounting policies and critical estimates and judgements
Basis of preparation
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (“IFRS”) as adopted by the 
European Union, including interpretations issued by the International Accounting Standards Board (“IASB”) and its committees.

Ferguson plc is a public company limited by shares incorporated in Jersey under the Companies (Jersey) Law 1991 and is headquartered in Switzerland.

The Company changed its name from Wolseley plc to Ferguson plc on 31 July 2017. 

The consolidated financial statements have been prepared on a going concern basis (see page 41) and under the historical cost convention as modified 
by the revaluation of financial assets and liabilities held for trading.

The consolidated financial statements are presented in sterling, which is the presentational currency of the Group. The Group’s presentational currency 
will change from sterling to US dollars from 1 August 2017.

The Nordic businesses have been reclassified as discontinued operations in accordance with IFRS 5 “Non-current Assets Held for Sale and 
Discontinued Operations” and the consolidated financial statements and affected notes for the year ended 31 July 2016 have been restated to reflect this.

Accounting developments and changes
At the time of this report a number of accounting standards have been published, but not yet applied.

IFRS 9 “Financial Instruments” and IFRS 15 “Revenue from Contracts with Customers” are effective for the Group from the year ending 31 July 2019.

The Group has completed an initial assessment of the impact of IFRS 9 and IFRS 15 and it is expected adoption will not have a material impact on the 
Group’s consolidated financial results.

IFRS 16 “Leases”, which is yet to be endorsed by the EU, is effective for the Group for the year ending 31 July 2020. IFRS 16 represents a significant 
change for the treatment of leases in the lessee’s financial results. Lessees will be required to apply a single model to recognise a lease liability and asset 
for all leases, including those classified as operating leases under current accounting standards (note 34), unless the underlying asset has a low value or 
the lease term is 12 months or less. 

On adoption of IFRS 16 there will be a significant change to the financial statements, as each lease will give rise to a right of use asset, which will be 
depreciated on a straight-line basis, and a lease liability, with the related interest charge. This will replace existing lease balances on the balance sheet 
and charges to the income statement.

The Group continues to assess the full impact of IFRS 16, however the impact will depend on the transition approach and the contracts in effect at the 
time of adoption. It is therefore not yet practicable to provide a reliable estimate of the financial impact on the Group’s consolidated financial results.

Choices permitted by IFRS
The Group has elected to apply hedge accounting to some of its financial instruments.

Accounting policies
Note 37 details the principal accounting policies applied in the preparation of the consolidated financial statements.

Critical accounting judgements 
Exceptional Items
Note 2 provides a definition of exceptional items. The classification of exceptional items requires significant management judgement to determine the 
nature and intentions of a transaction. Note 5 provides further details on current year exceptional items.

Pensions and other post-retirement benefits
The Group operates defined benefit pension plans in the UK and in a number of overseas locations that are accounted for using methods that rely on 
actuarial assumptions to estimate costs and liabilities for inclusion in the financial statements. The Group takes advice from independent actuaries relating 
to the appropriateness of the assumptions. 

The cost of providing benefits is determined annually using the Projected Unit Credit Method, which includes actuarial assumptions for discount rates, 
expected salary and pension increases, inflation and life expectancy and are disclosed in note 26. The discount rate used is the yield at the valuation 
date on high quality corporate bonds that have a maturity approximating to the terms of the pension obligations. Significant judgement is required when 
setting the criteria from which the yield curve is derived. 

Sources of estimation uncertainty
In applying the Group’s accounting policies, various transactions and balances are valued using estimates or assumptions. Should these estimates or 
assumptions prove incorrect there may be an impact on the following year’s financial statements. The Group believes that the estimates and assumptions 
that have been applied would not give rise to a material impact within the next financial year.

90 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

2 – Alternative performance measures
The Group uses alternative performance measures (“APMs”), which are not defined or specified under IFRS. The Group believes that these APMs, which 
are not considered to be a substitute for IFRS measures, provide additional helpful information. APMs are consistent with how business performance is 
planned, reported and assessed internally by management and the Board and provide comparable information across the Group.

The Group reports some financial measures net of businesses or branches that have been disposed of, closed or classified as held for sale and uses the 
following terminology:

Non-ongoing operations: businesses and groups of branches, which do not meet the criteria to be classified as discontinued operations under IFRS 5 
“Non-current Assets Held for Sale and Discontinued Operations”, which have been disposed of, closed or classified as held for sale. In 2017, the Group’s 
Swiss business, Tobler, and a small Industrial business in the USA, Endries, have been classified as non-ongoing.

Ongoing operations: continuing operations excluding non-ongoing operations.

A reconciliation between ongoing and continuing operations is shown below.

Ongoing operations

Non-ongoing operations

Continuing operations

Discontinued operations

Revenue

Restated
2016  
£m

12,146

403

12,549

2,136

2017  
£m

14,878

346

15,224

2,100

Trading profit

Restated
2016  
£m

827

30

857

59

2017  
£m

1,032

27

1,059

63

Constant exchange rates
The Group measures some financial metrics on both a reported basis and at constant exchange rates. The constant exchange rate basis re-translates the 
prior year at the current year exchange rate to eliminate the effect of exchange rate fluctuations when comparing information year-on-year.

Reported 2016 at 2016 exchange rates

Impact of exchange rates

Reported 2016 at 2017 exchange rates

Constant currency growth

Reported 2017

Ongoing revenue

Ongoing trading profit

£m

%

12,146

1,550

13,696

1,182

14,878

8.6

£m

827

122

949

83

1,032

%

8.7

Like-for-like revenue growth
Management uses like-for-like revenue growth as it provides a consistent measure of the percentage increase/decrease in revenue year-on-year, 
excluding the effect of currency exchange, acquisitions and disposals, trading days and branch openings and closures. 

Reported 2016 at 2017 exchange rates

Like-for-like revenue growth

Opened and closed branches

Trading days

Acquisitions and divestments

Reported 2017

Ongoing revenue

%

6.0

£m

13,696

818

10

60

294

14,878

Exceptional items
Exceptional items are those which are considered significant by virtue of their nature, size or incidence. These items are presented as exceptional within 
their relevant income statement category to assist in the understanding of the trading and financial results of the Group as these types of cost do not form 
part of the underlying business.

Examples of items that are considered by the Directors for designation as exceptional items include, but are not limited to: 

 – material restructuring costs within a segment incurred as part of a significant change in strategy or due to the closure of a large part of a business and 

are not expected to be repeated on a regular basis.

 – significant costs incurred as part of the integration of an acquired business and which are considered to be material. 
 – gains or losses on disposals of businesses are considered to be exceptional in nature as they do not reflect the performance of the trading business.
 – costs or credits arising as a result of material regulatory and litigation matters.

If provisions have been made for exceptional items in previous years, then any reversal of these provisions is treated as exceptional.

Exceptional items for the current and prior year are disclosed in note 5.

Ferguson plc Annual Report and Accounts 2017

91

Notes to the consolidated financial statements continued
Year ended 31 July 2017

2 – Alternative performance measures continued 
Gross margin
The ratio of gross profit, excluding exceptional items, to revenue. This is presented for both ongoing operations and continuing operations. Gross margin 
is used by management for assessing business unit performance and it is a key performance indicator for the Group (see page 26).

Trading profit
Trading profit is defined as operating profit before exceptional items and the amortisation and impairment of acquired intangible assets. Trading profit is 
used as a performance measure because it excludes costs and other items that do not form part of the underlying trading business.

Operating profit 

Amortisation and impairment of acquired intangible assets

Exceptional items

Trading profit

Ongoing

Restated
2016  
£m

675

142

10

827

2017  
£m

931

64

37

1,032

Continuing

Restated
2016  
£m

711

142

4

857

2017  
£m

1,224

64

(229)

1,059

Ongoing trading margin
The ratio of ongoing trading profit to ongoing revenue is used to assess business unit profitability and is a key performance indicator for the Group 
(see page 26).

EBITDA before exceptional items
The profit before charges/credits relating to interest, tax, depreciation, amortisation and exceptional items. EBITDA before exceptional items is used in the 
net debt to EBITDA ratio to assess the appropriateness of the Group’s financial gearing.

Trading profit 

Depreciation, amortisation and impairment of property, plant and equipment and software  
excluding exceptional items in operating profit

EBITDA before exceptional items

2017  
£m

1,059

140

1,199

Restated
2016  
£m

857

114

971

Ongoing effective tax rate
The ongoing effective tax rate is the ratio of the ongoing tax expense to ongoing profit before tax and is used as a measure of the tax rate of the ongoing 
business. See reconciliation in note 7.

Headline profit after tax and headline earnings per share
Headline profit after tax is calculated as the profit from continuing operations after tax, before charges for amortisation and impairment of acquired 
intangible assets net of tax, exceptional items net of tax and non-recurring tax relating to changes in tax rates. 

Headline earnings per share is the ratio of headline profit after tax to the weighted average number of ordinary shares in issue during the year, excluding 
those held by the Employee Benefit Trusts and those held by the Company as Treasury shares. Headline earnings per share is used for the purpose of 
setting remuneration targets for executive directors and other senior executives. See reconciliation in note 10.

Net debt and adjusted net debt
Net debt comprises cash and cash equivalents, bank overdrafts, bank loans, derivative financial instruments and obligations under finance leases. Net debt 
is a good indicator of the strength of the Group’s balance sheet position and is widely used by credit rating agencies. See note 32 for a reconciliation.

Adjusted net debt is net debt after the year-end working capital adjustment used in the return on gross capital employed calculation below.

Return on gross capital employed
Return on gross capital employed is the ratio of the Group’s total trading profit to the average year-end aggregate of shareholders’ equity, adjusted net debt 
and cumulative goodwill and other acquired intangible assets written off. Return on gross capital employed is a key performance indicator (see page 27).

Net debt (a)

Year-end working capital adjustment

Adjusted net debt

Cumulative goodwill and other acquired intangibles written off (b)

Shareholders’ equity

(a)  Includes £46 million in assets and liabilities held for sale.
(b) Includes amounts in assets held for sale.
(c)  Includes continuing and discontinued operations.

92

Ferguson plc Annual Report and Accounts 2017

Gross capital 
employed  
2017  
£m

Gross capital 
employed  
2016  
£m

Average  
capital 
employed
£m

Trading 

profit (c) 
£m

Return  
on gross 
capital 
employed

580

–

580

1,868

3,438

5,886

936

120

1,056

1,646

2,903

5,605

5,746

1,122

19.5%

Strategic report

Governance

Financials

Other information

3 – Segmental analysis
The Group’s reportable segments are the operating businesses overseen by distinct divisional management teams responsible for their performance. 
All reportable segments derive their revenue from a single business activity, the distribution of plumbing and heating products.

The Group’s business is not highly seasonal and the Group’s customer base is highly diversified, with no individually significant customer. 

In the year ended 31 July 2017, the Nordic businesses have been reclassified into discontinued operations and all comparatives have been restated 
for consistency and comparability.

The changes in revenue and trading profit for continuing operations between the years ended 31 July 2016 and 31 July 2017 include changes in 
exchange rates, disposals, acquisitions and organic change.

Where businesses are disposed in the year, the difference between the revenue and trading profit in the current year up to the date of disposal and the 
revenue and trading profit in the equivalent portion of the prior year is included in organic change.

Revenue by reportable segment for continuing operations is as follows:

Analysis of change in revenue

USA

UK

Canada and Central Europe

Group

Restated 
2016 
£m

9,456

1,996

1,097

12,549

Exchange 
£m

Disposals 
£m

Acquisitions 
£m

1,445

–

164

1,609

(35)

–

(85)

(120)

285

–

9

294

Trading profit/(loss) (note 2) by reportable segment for continuing operations is as follows: 

Analysis of change in trading profit/(loss) (note 2)

USA

UK

Canada and Central Europe

Central and other costs

Group

Restated
2016 
£m

775

74

53

(45)

857

Exchange 
£m

Disposals 
£m

Acquisitions 
£m

118

–

8

–

126

(4)

–

(5)

–

(9)

33

–

1

–

34

Organic  
change 
£m

843

16

33

892

Organic  
change 
£m

44

2

(1)

6

51

2017 
£m

11,994

2,012

1,218

15,224

2017 
£m

966

76

56

(39)

1,059

The reconciliation between trading profit/(loss) (note 2) and operating profit/(loss) by reportable segment for continuing operations is as follows:

Trading  
profit/(loss)
£m

Exceptional 
items
£m

966

76

56

(39)

1,059

94

(28)

170

(7)

229

Amortisation  
and impairment 
of acquired 
intangible  
assets
£m

(62)

–

(2)

–

(64)

2017

Operating  
profit/(loss)
£m

Trading  
profit/(loss)
£m

Exceptional 
items
£m

Amortisation 
and impairment 
of acquired 
intangible 
assets
£m

Restated
2016

Operating 
profit/(loss)
£m

998

48

224

(46)

1,224

(43)

(1)

1,180

775

74

53

(45)

857

2

(9)

–

3

(4)

(34)

(106)

(2)

–

(142)

743

(41)

51

(42)

711

(36)

–

675

USA

UK

Canada and Central Europe

Central and other costs

Group

Finance costs

Share of after tax loss of associate

Profit before tax

Ferguson plc Annual Report and Accounts 2017

93

Notes to the consolidated financial statements continued
Year ended 31 July 2017

3 – Segmental analysis continued 
In 2016 and 2017, a number of Group businesses or groups of branches have been disposed of, closed or are classified as held for sale. The revenue and 
trading profit of the Group’s segments excluding those businesses and branches (“ongoing operations”) are analysed in the following table. These are 
alternative performance measures.

Ongoing operations

USA

UK

Canada and Central Europe

Central and other costs

Total ongoing operations

Non-ongoing operations

Continuing operations

Other information on assets and liabilities by segment is set out in the tables below:

Segment assets and liabilities

USA

UK

Canada and Central Europe (a)

Central and other costs

Discontinued

Total

Tax assets and liabilities

Net cash/(debt)

Group assets/(liabilities)

(a)  2017 segmental assets includes £124 million relating to interest in associate.

Segment  
assets 
£m

4,681

850

598

16

1,304

7,449

123

1,931

9,503

Segment 
liabilities 
£m

(1,872)

(492)

(195)

(95)

(851)

(3,505)

(97)

(2,465)

(6,067)

2017

Revenue

Restated
2016 
£m

9,288

1,996

862

–

12,146

403

12,549

Segment  
assets 
£m

4,268

856

599

18

1,312

7,053

127

971

8,151

2017 
£m

11,824

2,012

1,042

–

14,878

346

15,224

2017

Segment  
net assets/
(liabilities) 
£m

2,809

358

403

(79)

453

3,944

26

(534)

3,436

2017 
£m

950

76

45

(39)

1,032

27

1,059

Segment 
liabilities 
£m

(1,645)

(508)

(265)

(103)

(656)

(3,177)

(166)

(1,907)

(5,250)

Trading profit

Restated
2016 
£m

761

74

37

(45)

827

30

857

Restated
2016 

Segment  
net assets/
(liabilities) 
£m

2,623

348

334

(85)

656

3,876

(39)

(936)

2,901

Restated
2016

Additions  
to other  
acquired 
intangible  
assets 
£m

Additions to 
non-acquired 
intangible  
assets 
£m

Additions to 
property,  
plant and 
equipment 
£m

Additions  
to other  
acquired 
intangible  
assets 
£m

Additions to 
non-acquired 
intangible  
assets 
£m

Additions to 
property,  
plant and 
equipment 
£m

Additions  
to goodwill 
£m

80

–

–

–

1

81

11

8

3

1

2

25

81

21

9

–

46

157

34

–

6

–

–

40

25

–

3

–

–

28

17

5

2

1

6

31

123

15

18

1

33

190

Additions  
to goodwill 
£m

136

–

–

–

3

139

USA 

UK

Canada and Central Europe

Central and other costs

Discontinued

Group

94

Ferguson plc Annual Report and Accounts 2017

 
Strategic report

Governance

Financials

Other information

3 – Segmental analysis continued

Impairment  
of goodwill  
and other 
acquired 
intangible 
assets 
£m

Amortisation  
of other  
acquired 
intangible 
 assets 
£m

Amortisation 
and impairment 
of non- 
acquired 
intangible  
assets 
£m

–

–

–

–

102

102

62

–

2

–

4

68

11

5

2

3

3

24

2017

Depreciation  
and  
impairment  
of property,  
plant and 
equipment 
£m

92

17

8

2

24

143

USA 

UK

Canada and Central Europe

Central and other costs

Discontinued

Group

4 – Operating profit
Amounts charged/(credited) in arriving at operating profit include:

Depreciation of property, plant and equipment

Impairment of property, plant and equipment

Gain on disposal and closure of businesses

Loss on disposal of property, plant and equipment and assets held for sale

Staff costs

Amortisation of non-acquired intangible assets

Amortisation of acquired intangible assets

Impairment of non-acquired intangible assets

Impairment of goodwill and acquired intangible assets

Operating lease rentals: land and buildings

Operating lease rentals: plant and machinery

Impairment  
of goodwill  
and other 
acquired 
intangible  
assets 
£m

Amortisation  
of other  
acquired 
intangible  
assets 
£m

Amortisation 
and impairment  
of non- 
acquired 
intangible  
assets 
£m

–

94

–

–

–

94

34

12

2

–

5

53

Notes

14

14

31

11

13

13

13

12, 13

7

5

1

1

1

15

2017 
£m

118

1

(266)

–

2,140

19

64

2

–

187

59

Restated
2016

Depreciation 
and  
impairment  
of property,  
plant and 
equipment 
£m

72

17

9

2

25

125

Restated
2016 
£m

99

1

(6)

1

1,766

14

48

–

94

161

49

Amounts included in costs of goods sold with respect to inventory 

10,758

8,806

Trade receivables impairment

During the year, the Group obtained the following services from the Company’s auditor and its associates:

Fees for the audit of the parent company and consolidated financial statements

Fees for the audit of the Company’s subsidiaries pursuant to legislation

Total audit fees

Audit related assurance services

Other assurance services

Other services

Total non-audit fees

Total fees payable to the auditor

10

2017
£m

0.9

2.5

3.4

0.5

0.1

0.2

0.8

4.2

9

2016
£m

0.9

2.0

2.9

0.2

–

–

0.2

3.1

Details of the Company’s policy on the use of the auditor for non-audit services, the reasons why the auditor was used and how the auditor’s 
independence and objectivity was safeguarded are set out in the Audit Committee Report on page 62. No services were provided pursuant to 
contingent fee arrangements.

Ferguson plc Annual Report and Accounts 2017

95

Notes to the consolidated financial statements continued
Year ended 31 July 2017

5 – Exceptional items
Exceptional items included in operating profit from continuing operations are analysed by purpose as follows:

Gain on disposal of businesses (note 31)

Business restructuring

Other exceptional items

Total included in operating profit

2017 
£m

266

(40)

3

229

Restated
2016 
£m

6

(10)

–

(4)

For the year to 31 July 2017, business restructuring comprises costs incurred in the UK in respect of its business transformation strategy and includes 
£2 million charged to cost of sales for inventory write downs.

Other exceptional items include an £11 million one-off credit relating to the UK defined benefit pension plan which arose as a result of a change in future 
earnings assumptions.

The net cash outflow from exceptional items, excluding the gain on disposal of businesses, was £20 million (2016: £6 million). The net inflow of cash 
in respect of the disposal of businesses is detailed in note 31.

Exceptional items relating to discontinued operations are disclosed in note 8.

6 – Finance costs

Interest payable

– Bank loans and overdrafts

– Unwind of fair value adjustment to senior unsecured loan notes 

– Finance lease charges

Net interest expense/(income) on defined benefit obligation (note 26)

Valuation gains on financial instruments

– Derivatives held at fair value through profit and loss

Total finance costs 

Finance costs relating to discontinued operations are detailed in note 8.

7 – Tax 

The tax charge for the year comprises:

Current year tax charge

Adjustments to tax charge in respect of prior years

Total current tax charge

Deferred tax credit: origination and reversal of temporary differences

Total tax charge

2017 
£m

Restated
2016 
£m

48

(8)

1

2

–

43

2017 
£m

294

1

295

(3)

292

45

(9)

2

(1)

(1)

36

Restated
2016 
£m

225

(13)

212

(2)

210

An exceptional tax charge of £22 million was recorded against exceptional items (2016: credit £1 million). The deferred tax credit of £3 million (2016: credit 
£2 million) includes a charge of £10 million (2016: charge £5 million) resulting from changes in tax rates.

Tax on items credited/(charged) to the statement of other comprehensive income:

Deferred tax (charge)/credit on actuarial loss on retirement benefits

Current tax credit on actuarial loss on retirement benefits

Deferred tax credit/(charge) on losses

Total tax on items credited to the statement of other comprehensive income

2017 
£m

(3)

2

1

–

2016 
£m

25

–

(7)

18

In 2017, there is no tax in the statement of other comprehensive income which relates to changes in tax rates. In 2016, £1 million of the £18 million credit 
related to changes in tax rates.

96

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

7 – Tax continued

Tax on items credited/(charged) to equity:

Current tax credit on share-based payments

Deferred tax credit/(charge) on share-based payments

Total tax on items credited to equity

Tax reconciliation:

Profit before tax

Expected tax at weighted average tax rate (a)

Adjusted for the effects of: 

(under)/over provisions in respect of prior periods (b)

exceptional items which are non-taxable/(non-tax deductible) (d)

current year increase in uncertain tax provisions (e)

tax credits and incentives

non-taxable income 

other non-tax deductible expenditure (f)

other

effect of UK tax rate changes (g)

Tax charge/effective tax rate

Tax reconciliation:

Profit/(loss) before tax

Expected tax at weighted average tax rate (a)

Adjusted for the effects of: 

over provisions in respect of prior periods (b)

non-tax deductible amortisation/impairment of acquired intangible assets (c)

exceptional items which are non-taxable/(non-tax deductible) (d)

current year increase in uncertain tax provisions (e)

tax credits and incentives

non-taxable income

other non-tax deductible expenditure (f)

other

effect of UK tax rate changes (g)

Tax (charge)/credit/effective tax rate

2017 
£m

3

1

4

2016 
£m

6

(6)

–

2017

Ongoing profit/tax (h)

Non-ongoing and 
other profit/tax (i)

Total profit/tax from 
continuing operations

£m

989

(241)

(5)

–

(25)

3

8

(9)

2

(10)

%

24.4

0.5

–

2.5

(0.3)

(0.8)

0.9

(0.2)

1.0

£m

191

(52)

11

26

–

–

–

–

–

–

%

27.2

(5.7)

(13.6)

–

–

–

–

–

–

£m

1,180

(293)

6

26

(25)

3

8

(9)

2

(10)

(277)

28.0

(15)

7.9

(292)

%

24.8

(0.5)

(2.2)

2.1

(0.2)

(0.7)

0.8

(0.2)

0.8

24.7

Restated
2016

Ongoing profit/tax (h)

Non-ongoing and

other loss/tax (i)

Total profit/tax from  
continuing operations

£m

792

(202)

18

–

–

(31)

3

4

(6)

(3)

–

(217)

%

25.5

(2.3)

–

–

3.9

(0.4)

(0.5)

0.8

0.4

–

27.4

£m

(117)

26

–

(15)

1

–

–

–

–

–

(5)

7

%

22.2

–

(12.8)

0.9

–

–

–

–

–

(4.3)

6.0

£m

675

(176)

18

(15)

1

(31)

3

4

(6)

(3)

(5)

(210)

%

26.1

(2.7)

2.2

(0.1)

4.6

(0.4)

(0.6)

0.9

0.4

0.7

31.1

(a)   This expected weighted average tax rate reflects the applicable statutory corporate tax rates on the accounting profits/losses in the countries in which the Group operates after 

intra-group financing. This results in interest deductions and lower taxable profits in many of the countries and therefore reduces the tax rate. The pre intra-group financing ongoing 
expected weighted average tax rate is 37.2 per cent (2016: 37.6 per cent) and this is reduced to a post intra-group financing ongoing expected weighted average tax rate of  
24.4 per cent (2016: 25.5 per cent). The 1.1 per cent decrease in the post intra-group financing ongoing expected weighted average tax rate is primarily due to a change in profit mix.
(b)  This includes adjustments arising out of movements in uncertain tax provisions regarding prior periods and differences between the final tax liabilities in the tax computations and the 

tax liabilities provided in the accounts. The non-ongoing and other credit of £11 million relates primarily to a one-off settlement of tax enquiries in the UK.

(c)   In 2016, this relates primarily to non-tax deductible impairment of goodwill in the UK.
(d)  In 2017, this relates primarily to non-taxable disposals of businesses.
(e)  This reflects management’s assessment of the potential tax liability for the current year in relation to open tax issues and audits. 
(f)   This relates to certain expenditure for which no tax relief is available such as disallowable business entertaining costs.
(g)  This relates to the reduction in the UK standard rate of corporation tax from 20 per cent to 19 per cent from 1 April 2017 and to 17 per cent from 1 April 2020. The rate change was considered 
exceptional in 2016 on the grounds that it was only announced at the end of the 2015 financial year and could not be foreseen in the Group’s forecast ongoing effective tax rate for the 
2016 financial year.

(h)  Ongoing profit means profit before tax, exceptional items and the amortisation and impairment of acquired intangible assets for ongoing operations as defined in note 2. Ongoing tax is the 

tax expense arising on ongoing profit.

(i)   Non-ongoing and other profit or loss is profit or loss from non-ongoing operations as defined in note 2 and from the amortisation and impairment of acquired intangible assets and 

exceptional items. Non-ongoing and other tax is the tax expense or credit arising on the non-ongoing and other profit or loss.

Ferguson plc Annual Report and Accounts 2017

97

Notes to the consolidated financial statements continued
Year ended 31 July 2017

8 – Discontinued operations
The Group is in the process of selling its business and property assets (the “disposal group”) in the Nordic region and, in accordance with IFRS 5 
“Non-current Assets Held for Sale and Discontinued Operations”, the disposal group has been classified as discontinued and prior periods have 
been restated to reflect this. 

As at 31 July 2017, the sales process for the remaining French property assets is in progress and these are classified as discontinued. 

The results from discontinued operations, which have been included in the Group income statement, are set out below.

Revenue

Cost of sales

Gross profit

Operating costs:

gain on disposal of businesses

amortisation of acquired intangible assets

impairment of goodwill and acquired intangible assets

other

Operating costs

Operating (loss)/profit

Finance (costs)/income

(Loss)/profit before tax

Attributable tax

(Loss)/profit from discontinued operations

Basic (loss)/earnings per share

Diluted (loss)/earnings per share

Before 
exceptional 
items  
£m

Exceptional 
items  
£m

2,100

(1,565)

535

–

(4)

(102)

(472)

(578)

(43)

(4)

(47)

–

(47)

–

(8)

(8)

–

–

–

(60)

(60)

(68)

8

(60)

2

(58)

2017

Total 
£m

2,100

(1,573)

527

–

(4)

(102)

(532)

(638)

(111)

4

(107)

2

(105)

(18.7)p

(18.5)p

(23.1)p

(22.9)p

(41.8)p

(41.4)p

Before 
exceptional 
items  
£m

Exceptional 
items  
£m

Restated
2016

Total 
£m

2,136

(1,573)

563

139

(5)

–

(488)

(354)

209

2

211

(26)

185

–

–

–

139

–

–

16

155

155

4

159

(5)

154

60.7p

60.4p

73.0p

72.5p

2,136

(1,573)

563

–

(5)

–

(504)

(509)

54

(2)

52

(21)

31

12.3p

12.1p

The discontinued exceptional items in 2017 relate predominantly to restructuring activities in the Nordic region.

During the year, discontinued operations generated cash of £51 million (2016: £51 million) in respect of operating activities, used £28 million 
(2016: generated £17 million) in respect of investing activities and used £54 million (2016: generated £26 million) in respect of financing activities.

9 – Dividends

Amounts recognised as distributions to equity shareholders:

Final dividend for the year ended 31 July 2015

Interim dividend for the year ended 31 July 2016

Final dividend for the year ended 31 July 2016

Interim dividend for the year ended 31 July 2017

Dividends paid

2017

Pence per  
share

–

–

66.72p

36.67p

£m

–

–

167

92

259

2016

Pence per  
share

60.50p

33.28p

–

–

£m

154

84

–

–

238

Since the end of the financial year, the Directors have proposed a final ordinary dividend of £185 million (73.33 pence per share). The dividend is subject 
to approval by shareholders at the Annual General Meeting and is therefore not included in the balance sheet as a liability at 31 July 2017.

98

Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

10 – Earnings per share

Headline profit after tax from continuing operations 

Exceptional items (net of tax)

Amortisation and impairment of acquired intangible assets 
(net of tax)

Non-recurring tax charge relating to changes in tax rates

Profit from continuing operations

(Loss)/profit from discontinued operations

Profit from continuing and discontinued operations

Earnings 
£m

726

207

(45)

–

888

(105)

783

Basic  
earnings  
per share 
pence

288.9

82.4

(17.9)

–

353.4

(41.8)

311.6

2017

Diluted 
earnings  
per share 
pence

350.8

(41.4)

309.4

Earnings 
£m

595

(3)

(122)

(5)

465

185

650

Basic  
earnings  
per share 
pence

234.7

(1.2)

(48.1)

(2.0)

183.4

73.0

256.4

Restated
2016

Diluted  
earnings  
per share 
pence

182.3

72.5

254.8

The weighted average number of ordinary shares in issue during the year, excluding those held by Employee Benefit Trusts and those held by the 
Company as Treasury shares, was 251.3 million (2016: 253.5 million). The impact of all potentially dilutive share options on earnings per share would 
be to increase the weighted average number of shares in issue to 253.1 million (2016: 255.1 million). 

11 – Employee information and Directors’ remuneration

Wages and salaries

Social security costs

Pension costs – defined contribution plans

Pension (credit)/costs – defined benefit plans (note 26)

Share-based payments (note 28)

Total staff costs 

The total staff costs, including discontinued operations, was £2,451 million (2016: £2,071 million).

Average number of employees

USA

UK

Canada and Central Europe

Central and other

Group

2017 
£m

1,936

134

57

(7)

20

Restated
2016 
£m

1,585

111

48

5

17

2,140

1,766

2017

24,086

6,064

3,257

104

33,511

Restated
2016

22,468

6,208

3,489

104

32,269

The average number of employees including discontinued operations was 39,205 (2016: 39,717).

Further details of Directors’ remuneration and share options are set out in the Remuneration Report on pages 69 to 84, which form part of these financial 
statements. The aggregate emoluments for all key management are set out in the following table:

Key management personnel compensation (including Directors)

Salaries, bonuses and other short-term employee benefits

Termination and post-employment benefits

Share-based payments

Total compensation

2017 
£m

11

–

4

15

2016 
£m

8

1

4

13

Ferguson plc Annual Report and Accounts 2017

99

Notes to the consolidated financial statements continued
Year ended 31 July 2017

12 – Intangible assets – goodwill

Cost

At 1 August

Exchange rate adjustment

Acquisitions

Adjustment to fair value on prior year acquisitions

Disposal of businesses

Reclassification as held for sale

At 31 July

Accumulated impairment losses

At 1 August 

Exchange rate adjustment

Impairment charge for the year

Disposal of businesses

Reclassification as held for sale

At 31 July

Net book amount at 31 July

2017 
£m

1,711

54

139

–

(65)

(871)

968

809

48

82

(3)

(856)

80

888

2016 
£m

1,404

266

40

1

–

–

1,711

588

135

86

–

–

809

902

The impairment charge for the year includes £82 million (2016: £nil) in respect of discontinued operations.

Goodwill and intangible assets acquired during the year have been allocated to the individual cash generating units or aggregated cash generating units 
(together “CGUs”) which are deemed to be the smallest identifiable group of assets generating independent cash inflows. CGUs have been aggregated 
in the disclosure below at a segmental level except for certain CGUs in the USA which are considered to be significant (more than 10 per cent of the 
current year goodwill balance). Impairment reviews were performed for each individual CGU during the year ended 31 July 2017. 

Long-term  
growth rate
%

Post-tax  
discount rate
%

Pre-tax  
discount rate
%

2.3

2.0

2.0

n/a

n/a

9.3

8.1

8.7

n/a

n/a

15.2

10.0

11.9

n/a

n/a

2017

Goodwill
£m

327

199

128

110

764

32

92

–

–

888

Long-term  
growth rate
%

Post-tax  
discount rate
%

Pre-tax  
discount rate
%

2.2

2.0

2.0

1.0

2.2

8.2

8.2

8.0

6.6

7.5

13.4

10.2

10.8

8.4

9.7

2016

Goodwill
£m

314

89

127

113

643

32

88

48

91

902

Blended Branches

B2C

Waterworks

Rest of USA

USA

UK

Canada

Central Europe

Nordic (held for sale)

Total

The relevant inputs to the value in use calculations of each CGU were:

Cash flow forecasts for years one to three are derived from the most recent Board approved strategic plan. The forecast for year five represents an 
estimate of “mid-cycle” trading performance for the CGU based on historic analysis. Year four is calculated as the average of the final year of the strategic 
plan and year five’s mid-cycle estimate. The other inputs include a risk-adjusted, pre-tax discount rate, calculated by reference to the weighted average 
cost of capital (“WACC”) of each country and the 30-year long-term growth rate by country, as published by the IMF in April 2017. 

The strategic plan is developed based on analyses of sales, markets and costs at a regional level. Consideration is given to past events, knowledge 
of future contracts and the wider economy. It takes into account both current business and future initiatives.

Management has performed a sensitivity analysis across all CGUs which have goodwill and acquired intangible assets using reasonably possible 
changes in the following key impairment review assumptions: compound average revenue growth rate, post-tax discount rate and long-term growth 
rate, keeping all other assumptions constant. The sensitivity testing identified no reasonably possible changes in key assumptions that would cause the 
carrying amount of any CGU to exceed its recoverable amount.

100 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

12 – Intangible assets – goodwill continued 
Nordic
During the period, the performance of our Swedish building materials business, Beijer, deteriorated sharply with trading profit significantly lower 
compared with the corresponding period last year and below management’s expectations. This generated a trigger event for management to reassess 
the recoverability of its associated goodwill and acquired intangible assets. This assessment resulted in an impairment charge, as follows:

CGU

Beijer

Goodwill 
£m

82

Acquired 
intangible 
assets
£m

20

Total
£m

102

Impairment
£m

Remaining 
balance
£m

Post-tax 
discount rate
%

Pre-tax 
discount rate
%

(102)

–

7.5

9.6

As at 31 July 2017, the Nordic businesses have been classified as held for sale (note 20) and discontinued operations (note 8).

13 – Intangible assets – other

Cost

At 1 August 2015

Exchange rate adjustment

Acquisitions

Additions

Disposals and transfers

At 31 July 2016

Exchange rate adjustment

Acquisitions

Additions

Disposals and transfers

Disposal of businesses

Reclassification as held for sale

At 31 July 2017

Accumulated amortisation and impairment losses

At 1 August 2015

Exchange rate adjustment

Amortisation charge for the year

Impairment charge for the year

Disposals and transfers

At 31 July 2016

Exchange rate adjustment

Amortisation charge for the year

Impairment charge for the year

Disposals and transfers

Disposal of businesses

Reclassification as held for sale

At 31 July 2017

Net book amount at 31 July 2017

Net book amount at 31 July 2016

Acquired intangible assets

Software 
£m

Trade names  
and brands 
£m

Customer 
relationships 
£m

Other 
£m

125

15

–

31

(19)

152

1

–

25

(7)

(13)

(11)

147

82

10

15

–

(14)

93

–

22

2

(7)

(10)

(5)

95

52

59

264

51

7

–

–

322

17

46

–

–

(2)

(289)

94

234

45

8

2

–

289

15

13

13

–

(1)

(286)

43

51

33

481

86

16

–

(2)

581

14

25

–

–

(20)

(251)

349

383

72

40

6

(2)

499

15

36

7

–

(18)

(250)

289

60

82

61

11

5

–

–

77

–

10

–

–

(4)

–

83

37

7

5

–

–

49

–

19

–

–

(4)

–

64

19

28

Total 
£m

931

163

28

31

(21)

1,132

32

81

25

(7)

(39)

(551)

673

736

134

68

8

(16)

930

30

90

22

(7)

(33)

(541)

491

182

202

The amortisation charge includes £7 million (2016: £6 million) in respect of discontinued operations of which £3 million relates to software (2016: £1 million). 
The impairment charge includes £20 million (2016: £nil) in respect of discontinued operations of which £nil relates to software.

Ferguson plc Annual Report and Accounts 2017

101

Notes to the consolidated financial statements continued
Year ended 31 July 2017

14 – Property, plant and equipment

Land and buildings

Freehold  
£m

Finance  
leases 
£m

Operating 
leasehold 
improvements 
£m

Plant  
machinery and 
equipment 
£m

Cost

At 1 August 2015

Exchange rate adjustment

Acquisitions

Additions

Disposals and transfers

Reclassification as held for sale

At 31 July 2016

Exchange rate adjustment

Acquisitions

Additions

Disposal of businesses

Disposals and transfers

Reclassification as held for sale

At 31 July 2017

Accumulated depreciation

At 1 August 2015

Exchange rate adjustment

Depreciation charge for the year

Impairment charge for the year

Disposals and transfers

Reclassification as held for sale

At 31 July 2016

Exchange rate adjustment

Depreciation charge for the year

Impairment charge for the year

Disposal of businesses

Disposals and transfers

Reclassification as held for sale

At 31 July 2017

Owned assets

Assets under finance leases

Net book amount at 31 July 2017

Owned assets

Assets under finance leases

Net book amount at 31 July 2016

1,076

28

278

193

9

85

(1)

(3)

1,359

43

12

55

(11)

(7)

(745)

706

219

42

30

2

–

(1)

292 

6

35

1

(1)

(2)

(142)

189

517

–

517

1,067

–

1,067

4

–

1

(1)

–

32

–

–

–

(24)

(6)

–

2

7

–

1

–

–

–

8

–

–

–

(3)

(5)

–

–

–

2

2

–

24

24

43

–

12

(7)

–

326

1

–

25

(1)

(22)

(7)

322

182

28

20

–

(7)

–

223

2

24

–

(2)

(8)

(6)

233

89

–

89

103

–

103

637

91

2

92

(39)

–

783

8

14

77

(44)

(65)

(96)

677

447

63

72

–

(39)

–

543

3

83

–

(34)

(61)

(57)

477

194

6

200

232

8

240

Total 
£m

2,019

331

11

190

(48)

(3)

2,500

52

26

157

(80)

(100)

(848)

1,707

855

133

123

2

(46)

(1)

1,066

11

142

1

(40)

(76)

(205)

899

800

8

808

1,402

32

1,434

At 31 July 2017, the book value of property, plant and equipment that had been pledged as security for liabilities was £12 million (2016: £591 million). 
In addition, £179 million of property, plant and equipment included in assets held for sale (note 20) had been pledged as security for liabilities at 
31 July 2017.

The depreciation charge and impairment charge for the year include £24 million (2016: £24 million) and £nil (2016: £1 million) respectively relating 
to discontinued operations. 

102 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

15 – Associates
In April 2017, the Group acquired a 39.21% share in Walter Meier AG, a trading company whose principal place of business is Switzerland and which is 
engaged in the distribution and maintenance of heating and air conditioning systems. 

The investment in Walter Meier AG is accounted for as an associate using the equity method. Walter Meier AG prepares accounts under Swiss GAAP 
FER with a year-end of 31 December. The Group’s accounts have been prepared based on Walter Meier AG’s half year accounts ended 30 June 2017. 
There were no significant transactions between that date and 31 July 2017 and no material differences would arise if the accounts were prepared 
under IFRS. 

Summarised financial information from Walter Meier AG’s half year accounts ended 30 June 2017 is set out below. Trading results are from the date 
of acquisition.

Non-current assets

Current assets

Current liabilities

Non-current liabilities

Net assets

Revenue

Loss from continuing operations

Other comprehensive income attributable to the owners of the company

Total comprehensive income

The amount recognised in the Group’s consolidated financial statements is as follows:

Share of result of associate

39.21%

There were no dividends received from the associate in the year. 

The reconciliation of associate net assets to the carrying amount recognised in the Group’s consolidated financial statements is as follows: 

Net assets of associate

Proportion of the Group’s ownership interest in the associate

Goodwill

Carrying amount of the Group’s interest in the associate

%

39.21

2017 
£m

138

244

(149)

(96)

137

109

(3)

–

(3)

(1)

2017
£m

137

54

70

124

Ferguson plc Annual Report and Accounts 2017

103

Notes to the consolidated financial statements continued
Year ended 31 July 2017

16 – Deferred tax assets and liabilities 
The deferred tax assets and liabilities shown in the balance sheet are analysed as follows:

Deferred tax

Deferred tax assets

Deferred tax liabilities

2017 
£m

121

(9)

112

The following are the major deferred tax assets and liabilities recognised by the Group and movements thereon during the current and prior 
reporting year:

At 31 July 2015

Credit/(charge) to income

Credit/(charge) to other 
comprehensive income

Charge to equity

Acquisitions

Exchange rate adjustment

At 31 July 2016

Credit/(charge) to income

(Charge)/credit to other 
comprehensive income

Credit to equity

Acquisitions

Disposals of businesses

Transferred to held for sale

Transfers between categories

Exchange rate adjustment

At 31 July 2017

Goodwill and 
intangible  
assets 
£m

Share-based 
payments 
£m

Property,  
plant and 
equipment 
£m

Retirement 
benefit 
obligations 
£m

Inventory 
£m

Tax losses 
£m

(47)

5

–

–

(2)

(8)

(52)

7

–

–

(6)

–

2

–

–

(49)

21

–

–

(6)

–

3

18

(1)

–

1

–

–

(1)

–

–

17

16

(13)

–

–

–

(10)

(7)

(4)

–

–

(3)

1

61

–

(1)

47

45

2

25

–

–

12

84

(3)

(3)

–

–

(1)

(3)

–

1

75

(75)

9

–

–

–

(12)

(78)

(4)

–

–

–

2

(4)

–

–

(84)

58

(2)

(7)

–

–

2

51

21

1

–

–

–

(6)

(7)

–

60

Other 
£m

44

(5)

–

–

–

7

46

(9)

–

–

–

–

2

7

–

2016 
£m

127

(65)

62

Total 
£m

62

(4)

18

(6)

(2)

(6)

62

7

(2)

1

(9)

2

51

–

–

46

112

Legislation has been enacted in the UK to reduce the standard rate of UK corporation tax from 20 per cent to 19 per cent with effect from 1 April 2017 and 
to 17 per cent with effect from 1 April 2020. Accordingly, the UK deferred tax assets and liabilities have predominantly been calculated based on a 17 per 
cent tax rate which materially reflects the rate for the period in which the deferred tax assets and liabilities are expected to reverse.

Net deferred tax assets have been recognised on the basis that sufficient taxable profits are forecast to be available in the future to enable them to 
be utilised.

In addition, the Group has unrecognised gross tax losses totalling £328 million (2016: £68 million) that have not been recognised on the basis that their 
future economic benefit is uncertain. These losses have no expiry date and relate predominantly to capital losses.

No deferred tax liability has been recognised in respect of temporary differences associated with investments in subsidiaries. However, tax may arise 
on £284 million (2016: £253 million) of temporary differences but the Group is in a position to control the timing of their reversal and it is probable that 
such differences will not reverse in the foreseeable future.

104 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

17 – Trade and other receivables

Current

Trade receivables

Less: provision for impairment

Net trade receivables

Other receivables

Prepayments

Non-current

Other receivables

2017 
£m

1,795

(24)

1,771

92

230

2,093

2016 
£m

1,933

(39)

1,894

81

232

2,207

226

212

Included in prepayments is £177 million (2016: £182 million) due in relation to Supplier Rebates where there is no right to offset against trade 
payable balances. 

Movements in the provision for impairment of trade receivables are as follows:

At 1 August

Net charge for the year

Utilised in the year

Disposal of businesses and reclassified as held for sale

Exchange rate adjustment

At 31 July

2017 
£m

39

13

(17)

(11)

–

24

2016 
£m

35

14

(14)

–

4

39

Provisions for impairment of receivables have two components comprising a provision for amounts that have been individually determined not to be 
collectable in full, because of known financial difficulties of the debtor or evidence of default or delinquency in payment, amounting to £13 million at 
31 July 2017 (2016: £16 million); and a provision based on historic experience of non-collectability of receivables, amounting to £11 million at 31 July 2017 
(2016: £23 million).

Trade receivables have been aged with respect to the payment terms specified in the terms and conditions established with customers as follows:

Amounts not yet due and less than one month past due

Past due more than one month

2017 
£m

1,620

175

1,795

2016 
£m

1,452

481

1,933

18 – Derivative financial instruments
The Group uses interest rate swaps to manage its exposure to interest rate movements on its borrowings and foreign exchange swaps to hedge cash 
flows in respect of committed transactions or to hedge its investment in overseas operations. The fair values of derivative financial instruments are 
as follows: 

Derivative financial instrument type

Interest rate swaps

Foreign exchange swaps

Assets
£m

Liabilities
£m

20

–

20

–

–

–

2017

Total
£m

20

–

20

Assets
£m

Liabilities
£m

29

2

31

–

–

–

2016

Total
£m

29

2

31

The current element of derivative financial assets is £5 million (2016: £11 million) and the non-current element is £15 million (2016: £20 million). 

The Group’s accounting and risk management policies, and further information about the derivative financial instruments that it uses, are set out 
on pages 123 to 126.

Ferguson plc Annual Report and Accounts 2017

105

Notes to the consolidated financial statements continued
Year ended 31 July 2017

19 – Cash and cash equivalents 

Cash and cash equivalents

2017 
£m

1,911

2016 
£m

940

Included in the balance at 31 July 2017 is an amount of £1,420 million (2016: £606 million) which is part of the Group’s cash pooling arrangements where 
there is an equal and opposite balance included within bank overdrafts (note 22). These amounts are subject to a master netting arrangement. 

At 31 July 2017, cash and cash equivalents included £64 million (2016: £60 million) which is used to collateralise letters of credit on behalf of Wolseley 
Insurance Limited.

Restricted cash held by the Group at the balance sheet date amounted to £17 million (2016: £3 million) and is recorded in other receivables.

20 – Assets and liabilities held for sale

Properties awaiting disposal 

Assets of disposal groups held for sale

Assets held for sale

Liabilities of disposal groups held for sale

2017 
£m

66

1,232

1,298

821

2016 
£m

10

46

56

12

During the year ended 31 July 2017, the Group announced its decision to sell its Nordic businesses and subsequently classified these as held for sale. 
At 31 July 2017, the sales process for the remaining French property assets was progressing and accordingly these properties have been reclassified 
as properties awaiting disposal.

The assets and liabilities of disposal groups held for sale consist of:

Intangible assets

Property, plant and equipment

Inventories

Trade and other receivables

Tax receivables

Cash and cash equivalents

Bank loans

Trade and other payables

Provisions and retirement benefit obligations

Tax payables

21 – Trade and other payables

Current

Trade payables

Tax and social security

Other payables

Accruals

Deferred income

Non-current

Other payables

2017 
£m

25

615

274

256

29

33

(79)

(598)

(73)

(71)

411

2017 
£m

1,767

66

90

354

2

2016 
£m

–

42

–

4

–

–

–

(7)

(1)

(4)

34

2016 
£m

2,121

88

71

346

8

2,279

2,634

180

163

Trade payables are stated net of £nil (2016: £15 million) due from suppliers with respect to Supplier Rebates where an agreement exists that allows these 
to be net settled.

106 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

22 – Bank loans and overdrafts 

Bank overdrafts

Bank and other loans

Senior unsecured loan notes

Total bank loans and overdrafts

Current
£m

1,500

2

125

1,627

Non-current
£m

–

4

827

831

2017

Total
£m

1,500

6

952

2,458

Current
£m

692

1

8

701

Non-current  
£m

–

224

951

1,175

2016

Total
£m

692

225

959

1,876

Included in bank overdrafts at 31 July 2017 is an amount of £1,420 million (2016: £606 million) which is part of the Group’s cash pooling arrangements 
where there is an equal and opposite balance included within cash and cash equivalents (note 19). These amounts are subject to a master 
netting arrangement.

£2 million of bank loans are secured against the Group’s freehold property (2016: £130 million). In addition, £79 million of bank loans included in liabilities 
held for sale (note 20) are secured against freehold property included in assets held for sale. No bank loans were secured against trade receivables at 
31 July 2017 (2016: £nil) as the trade receivables facility of £454 million was undrawn as at 31 July 2017.

Non-current loans are repayable as follows:

Due in one to two years

Due in two to three years

Due in three to four years

Due in four to five years

Due in over five years

Total

2017 
£m

6

4

214

1

606

831

2016 
£m

124

4

4

215

828

1,175

The carrying value of the senior unsecured loan notes of £952 million comprises a par value of £937 million and a fair value adjustment of £15 million 
(2016: £959 million, £936 million and £23 million respectively). The fair value adjustment arose before 30 November 2011 when the loan notes were 
hedged by a series of interest rate swaps. From 30 November 2011, the hedge relationship was de-designated and the fair value adjustment is being 
released to the income statement on an amortised cost basis and the fair value hedge is based on a recalculated effective interest rate at the date 
when hedge accounting was discontinued. The adjustment will be fully amortised at the point the unsecured loan notes mature. Finance costs are 
disclosed in note 6.

There have been no significant changes during the year to the Group’s policies on accounting for, valuing and managing the risk of financial instruments. 
These policies are summarised on pages 123 to 126.

23 – Financial instruments and financial risk management
Capital structure
To assess the appropriateness of its capital structure based on current and forecast trading, the Group’s principal measure of financial gearing is the ratio 
of net debt to EBITDA before exceptional items. The Group aims to operate with investment grade credit metrics and ensure this ratio remains within 1 
to 2 times. The Group’s main borrowing facilities contain a financial covenant limiting the ratio of net debt to EBITDA before exceptional items to 3.5:1. 
The reconciliation of opening to closing net debt is detailed in note 32.

In order to maintain or adjust the capital structure, the Group may return capital to shareholders, repurchase its own shares, issue new shares or sell 
assets to reduce debt. 

Liquidity
During the year ended 31 July 2017, the Group’s US$600 million revolving credit facility has been extended by one year and matures in December 2019. 
The Group also entered into a US$190 million bilateral revolving credit facility agreement maturing in December 2017. As at 31 July 2017, all of the Group’s 
revolving credit facilities were undrawn. The maturity profile of the Group’s undrawn facilities is as follows:

Less than one year

Between one and two years

Between two and three years

Between three and four years

Between four and five years

Greater than five years

Total

2017 
£m

144

–

454

–

800

–

1,398

2016 
£m

–

–

454

–

–

705

1,159

Ferguson plc Annual Report and Accounts 2017

107

Notes to the consolidated financial statements continued
Year ended 31 July 2017

23 – Financial instruments and financial risk management continued
Foreign currency
Net debt by currency was as follows:

As at 31 July 2017

Pounds sterling

US dollars

Euro, Danish kroner and Swedish kronor

Other currencies

Total

As at 31 July 2016

Pounds sterling

US dollars

Euro, Danish kroner and Swedish kronor

Other currencies

Total

Interest  
rate swaps 
£m

Finance  
lease 
obligations 
£m

Cash, 
overdrafts and 
bank loans 
£m

Currency  
(sold)/bought 
forward 
£m

–

20

–

–

20

(3)

(4)

–

–

(7)

62

(604)

6

(11)

(547)

(7)

7

–

–

–

Interest  
rate swaps 
£m

Finance  
lease  
obligations 
£m

Cash,  
overdrafts and 
bank loans 
£m

Currency  
bought/(sold) 
forward 
£m

–

29

–

–

29

(3)

(6)

–

(22)

(31)

(60)

(789)

(102)

15

(936)

65

(151)

88

–

2

Total 
£m

52

(581)

6

(11)

(534)

Total 
£m

2

(917)

(14)

(7)

(936)

Currency bought/(sold) forward comprises short-term foreign exchange swaps which were designated and effective as hedges of overseas operations.

Interest rates
The interest rate profile of the Group’s net debt including the effect of interest rate swaps is set out in the following tables:

As at 31 July

Pounds sterling

US dollars

Euro, Danish kroner and Swedish kronor

Other currencies

Total

Floating  
£m

55

360

6

(11)

410

Fixed 
£m

(3)

(941)

–

–

(944)

2017

Total 
£m

52

(581)

6

(11)

(534)

Floating  
£m

5

48

113

15

181

Fixed 
£m

(3)

(965)

(127)

(22)

(1,117)

2016

Total 
£m

2

(917)

(14)

(7)

(936)

Fixed rate borrowings at 31 July 2017 carried a weighted average interest rate of 3.3 per cent fixed for a weighted average duration of 6.5 years (31 July 
2016: 3.2 per cent for 7.6 years). The Group had no floating rate borrowings at 31 July 2017 (31 July 2016: floating rate borrowings carried a weighted 
average interest rate of 0.9 per cent).

24 – Obligations under finance leases

Due within one year

Due in one to five years

Due in over five years

Less: future finance charges

Present value of finance lease obligations

Current 

Non-current 

Total obligations under finance leases

Gross  
2017 
£m

Gross 
2016 
£m

Net 
2017 
£m

Net 
2016 
£m

4

3

4

11

(4)

7

5

10

25

40

(9)

31

3

3

1

7

3

4

7

4

7

20

31

4

27

31

It is the Group’s policy to lease certain of its property, plant and equipment under finance leases. Finance lease obligations included above are secured 
against the assets concerned.

108 Ferguson plc Annual Report and Accounts 2017

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Governance

Financials

Other information

25 – Provisions 

At 31 July 2015

Utilised in the year

Amortisation of discount

Charge for the year

Disposal of businesses and reclassified as held for sale

Exchange rate adjustment

At 31 July 2016

Utilised in the year

Changes in discount rate

Charge for the year

Disposal of businesses and reclassified as held for sale

Exchange rate adjustment

At 31 July 2017

Provisions have been analysed between current and non-current as follows:

At 31 July 2017

Current 

Non-current 

Total provisions

At 31 July 2016

Current 

Non-current 

Total provisions

Environmental  
and legal 
£m

Wolseley 
Insurance 
£m

Restructuring  
£m

Other  
provisions 
£m

70

(7)

3

5

(7)

11

75

(11)

(10)

7

(3)

1

59

41

(12)

–

18

–

6

53

(13)

–

14

–

–

54

32

(12)

–

8

(1)

1

28

(23)

–

50

(10)

–

45

63

(4)

–

7

(11)

10

65

(4)

–

5

(24)

1

43

Environmental  
and legal 
£m

Wolseley 
Insurance 
£m

Restructuring  
£m

Other 
provisions 
£m

10

49

59

18

36

54

28

17

45

25

18

43

Environmental  
and legal 
£m

Wolseley 
Insurance 
£m

Restructuring  
£m

Other  
provisions 
£m

23

52

75

14

39

53

16

12

28

35

30

65

Total 
£m

206

(35)

3

38

(19)

28

221

(51)

(10)

76

(37)

2

201

Total 
£m

81

120

201

Total 
£m

88

133

221

The environmental and legal provision includes £52 million (2016: £61 million) for the estimated liability for asbestos litigation on a discounted basis 
using a long-term discount rate of 2.3 per cent (2016: 1.5 per cent). This amount has been actuarially determined as at 31 July 2017 based on advice from 
independent professional advisers. The Group has insurance that it believes is sufficient cover for the estimated liability and accordingly an equivalent 
insurance receivable has been recorded in other receivables. Based on current estimates, the amount of performing insurance cover significantly 
exceeds the expected level of future claims and no material profit or cash flow impact is therefore expected to arise in the foreseeable future. Due to the 
nature of these provisions, the timing of any settlements is uncertain.

Wolseley Insurance provisions represent an estimate, based on historical experience, of the ultimate cost of settling outstanding claims and claims 
incurred but not reported on certain risks retained by the Group (principally USA casualty and global property damage). Due to the nature of these 
provisions, the timing of any settlements is uncertain.

Restructuring provisions include provisions for staff redundancy costs and future lease rentals on closed branches. In determining the provision for 
onerous leases, the cash flows have been discounted on a pre-tax basis using appropriate government bond rates. The weighted average maturity 
of these obligations is approximately three years.

Other provisions include warranty costs relating to businesses disposed of, rental commitments on vacant properties and dilapidations on leased 
properties. The weighted average maturity of these obligations is approximately three years.

Ferguson plc Annual Report and Accounts 2017

109

Notes to the consolidated financial statements continued
Year ended 31 July 2017

26 – Retirement benefit obligations
(i) Long-term benefit plans provided by the Group
The Group has a defined benefit pension plan for certain of its UK employees. This plan was closed for future service accrual in December 2013 and 
during October 2016 the plan was closed for future non-inflationary salary accrual. The Group operates a number of smaller plans in other jurisdictions, 
providing pensions or other long-term benefits such as long service or termination awards. More information about the plans operated by the Group is 
set out on page 126. 

During the year, the Group secured a buy-in insurance policy with Pension Insurance Corporation (PIC) for the UK pension plan. This policy covered all 
of the pensioner members of the plan and exactly matches the benefits provided by the plan. This has led to the recognition of an asset in respect of this 
policy exactly equal to the insured liabilities at 31 July 2017. The difference between the premium paid and the asset recognised in respect of this policy 
has been recognised as an actuarial movement in other comprehensive income.

(ii) Financial impact of plans

As disclosed in the Group balance sheet

Non-current asset

Current liability

Non-current liability

Total liability

Net liability

Analysis of Group balance sheet net asset/(liability)

Fair value of plan assets

Present value of defined benefit obligation

Net asset/(liability)

Analysis of total (income)/expense recognised in the Group income statement

Current service cost

Administration costs

Exceptional past service gain (note 5)

Past service gain from settlements

(Credited)/charged to operating costs (a)

Charged to finance costs (note 6) (b)

Total (income)/expense recognised in the Group income statement

(a)  Includes a charge of £2 million (2016: £nil) relating to discontinued operations.
(b) Includes a charge of £1 million (2016: £1 million) relating to discontinued operations.

UK
£m

1,337

(1,334)

3

Non-UK
£m

164

(188)

(24)

2017

Total
£m

1,501

(1,522)

(21)

UK
£m

1,308

(1,336)

(28)

2017 
£m

3

(8)

(16)

(24)

(21)

Non-UK
£m

250

(369)

(119)

2017 
£m

5

3

(11)

(2)

(5)

3

(2)

2016 
£m

–

(9)

(138)

(147)

(147)

2016

Total
£m

1,558

(1,705)

(147)

2016 
£m

7

2

–

(4)

5

–

5

Expected employer contributions to the defined benefit plans for the year ending 31 July 2018 are £14 million. The remeasurement of the defined benefit 
net liability is included in the Group statement of comprehensive income.

Analysis of amount recognised in the Group statement of comprehensive income

The return on plan assets (excluding amounts included in net interest expense)

Actuarial gain arising from changes in demographic assumptions

Actuarial loss arising from changes in financial assumptions

Actuarial gain arising from experience adjustments

Tax

Total amount recognised in the Group statement of comprehensive income 

2017 
£m

5

32

(78)

40

(1)

(2)

2016 
£m

40

17

(200)

23

25

(95)

The cumulative amount of actuarial losses recognised in the Group statement of comprehensive income is £370 million (2016: £369 million).

110 Ferguson plc Annual Report and Accounts 2017

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Governance

Financials

Other information

Employer’s contributions included special funding contributions of £55 million (2016: £nil).

At 31 July 2017, the plan assets were invested in a diversified portfolio comprised of:

26 – Retirement benefit obligations continued
(ii) Financial impact of plans continued
The fair value of plan assets is as follows:

Fair value of plan assets

At 1 August

Interest income

Employer’s contributions

Participants’ contributions

Benefit payments

Settlement payments

Disposal of businesses

Reclassification as held for sale

Remeasurement gain/(loss):

Return on plan assets (excluding amounts included 
in net interest expense)

Currency translation

At 31 July

Actual return on plan assets

quoted

quoted

quoted

Value at 31 July

Equity type assets 

Government bonds 

Corporate bonds 

Real estate

Cash

Insurance policies

Other

Total market value of assets

Present value of defined benefit obligation

At 1 August

Current service cost (including administrative costs)

Past service gain

Interest cost

Benefit payments

Settlement and curtailment payments

Participants’ contributions

Remeasurement (gain)/loss:

Actuarial gain arising from changes in demographic assumptions

Actuarial loss/(gain) arising from changes in financial assumptions

Actuarial (gain)/loss arising from experience adjustments 

Disposal of businesses

Reclassified as held for sale

Currency translation

At 31 July

UK  
£m

Non-UK  
£m

2017

Total  
£m

1,308

250

1,558

 UK 
£m

1,262

Non-UK 
£m

215

45

2

–

(45)

–

–

–

44

–

1,308

89

UK
£m

663

356

147

4

12

–

126

1,308

6

7

3

(15)

–

–

–

(4)

38

250

2

Non-UK
£m

85

22

75

24

10

17

17

250

1,558

31

37

–

(46)

–

–

–

7

–

1,337

38

5

30

2

(14)

(3)

(102)

(8)

(2)

6

164

3

UK
£m

406

255

31

40

35

505

65

1,337

Non-UK
£m

53

36

56

–

8

–

11

164

UK  
£m

Non-UK  
£m

36

67

2

(60)

(3)

(102)

(8)

5

6

1,501

41

2017

Total
£m

459

291

87

40

43

505

76

1,501

2017

Total  
£m

UK  
£m

1,206

Non-UK  
£m

286

1,336

369

1,705

2

(11)

31

(46)

–

–

(31)

91

(38)

–

–

–

1,334

6

(2)

8

(14)

(5)

2

(1)

(13)

(2)

(120)

(49)

9

188

8

(13)

39

(60)

(5)

2

(32)

78

(40)

(120)

(49)

9

2

(2)

41

(45)

–

–

(14)

174

(26)

–

–

–

1,522

1,336

7

(2)

10

(15)

–

3 

(3)

26

3

–

–

54

369

Ferguson plc Annual Report and Accounts 2017

111

2016

Total 
£m

1,477

51

9

3

(60)

–

–

–

40

38

1,558

91

2016

Total
£m

748

378

222

28

22

17

143

2016

Total  
£m

1,492

9

(4)

51

(60)

–

3

(17)

200

(23)

–

–

54

1,705

Notes to the consolidated financial statements continued
Year ended 31 July 2017

26 – Retirement benefit obligations continued
(ii) Financial impact of plans continued

Analysis of present value of defined benefit obligation

Amounts arising from wholly unfunded plans

Amounts arising from plans that are wholly or partly funded

(iii) Valuation assumptions
The financial assumptions used to estimate defined benefit obligations are:

Discount rate

Inflation rate

Increase to deferred benefits during deferment

Increases to pensions in payment

Salary increases

The life expectancy assumptions used to estimate defined benefit obligations are:

Current pensioners (at age 65) – male

Current pensioners (at age 65) – female

Future pensioners (at age 65) – male

Future pensioners (at age 65) – female

2017 
£m

3

1,519

1,522

UK

2.4%

2.8%

1.7%

2.5%

1.7%

UK
Years

22

24

25

27

2016 
£m

44

1,661

1,705

 2016

Non-UK

2.2%

1.4%

1.8%

1.8%

1.8%

2016

Non-UK
Years

22

24

24

26

UK

2.6%

3.2%

2.1%

2.9%

2.1%

UK
Years

22

24

24

26

 2017

Non-UK

3.6%

2.5%

n/a

2.0%

2.5%

2017

Non-UK
Years

21

24

23

25

The weighted average duration of the defined benefit obligation is 20.4 years (2016: 21.2 years).

(iv) Sensitivity analysis
The Group considers that the most sensitive assumptions are the discount rate, inflation and life expectancy. The table below shows the impact of the 
sensitivities on the Group’s defined benefit plan net liability.

Discount rate

Inflation

Life expectancy

Change

+0.25%

(0.25)%

+0.25%

(0.25)%

+1 year

UK
£m

69

(75)

(65)

63

52

2017

Non-UK
£m

4

(4)

–

–

6

Change 

+0.25%

(0.25)%

+0.25%

(0.25)%

+1 year

2016

Non-UK
£m

13

(14)

(2)

2

9

UK
£m

68

(71)

(61)

52

57

112 Ferguson plc Annual Report and Accounts 2017

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Governance

Financials

Other information

27 – Share capital
(i) Ordinary shares in issue

Number of ordinary 10 53⁄66 pence shares in the Company (million)

Nominal value of ordinary 10 53⁄66 pence shares in the Company (£ million)

Authorised numbers

Allotted and issued numbers

2017

463

50

2016

463

50

2017

267

29

2016

267

29

All the allotted and issued shares, including those held by Employee Benefit Trusts and in Treasury, are fully paid or credited as fully paid.

A summary of the movements in the year is detailed in the following table:

Number of ordinary shares 10 53⁄66 pence ordinary shares in the Company in issue at 1 August

New shares issued to settle share options

Number of 10 53⁄66 pence ordinary shares in the Company in issue at 31 July

2017

2016

266,636,106

266,592,678

–

43,428

266,636,106

266,636,106

Consideration received, net of transaction costs, in respect of shares issued to participants in the long term incentive plans and all-employee sharesave 
plans amounted to £nil (2016: £nil). 

(ii) Treasury shares
The shares purchased under the Group’s buyback programme have been retained in issue as Treasury shares and represent a deduction from equity 
attributable to owners of the parent. 

A summary of the movements in Treasury shares in the year is detailed in the following table:

Treasury shares

As at 1 August 

Treasury shares purchased

Disposal of Treasury shares to settle share options

As at 31 July

Number of 
shares

14,259,276

–

(876,696)

2017

Cost
£m

516

–

(31)

Number of 
shares

7,105,842

7,862,836

(709,402)

13,382,580

485

14,259,276

2016

Cost
£m

240

300

(24)

516

Consideration received in respect of shares transferred to participants in the long term incentive plans and all-employee sharesave plans amounted 
to £21 million (2016: £14 million). After the reporting date the Directors proposed a further share buyback programme of up to £500 million.

(iii) Own shares
Two Employee Benefit Trusts have been established in connection with the Company’s discretionary share option plans and long term incentive plans. 

A summary of the movements in own shares held in Employee Benefit Trusts is detailed in the following table below:

Own shares

As at 1 August 

New shares purchased

Exercise of share options

As at 31 July 

Number of 
shares

1,762,657

142,000

(469,502)

1,435,155

2017

Cost
£m

57

6

(15)

48

Number of 
shares

2,019,377

368,441

(625,161)

1,762,657

2016

Cost
£m

63

14

(20)

57

Consideration received in respect of shares transferred to participants in the discretionary share option plans and long term incentive plans amounted 
to £nil (2016: £1 million). At 31 July 2017, the shares held in the trusts had a market value of £65 million (2016: £74 million).

Dividends due on shares held by the Employee Benefit Trusts are waived in accordance with the provisions of the trust deeds.

Ferguson plc Annual Report and Accounts 2017

113

Notes to the consolidated financial statements continued
Year ended 31 July 2017

28 – Share-based payments

Analysis of charge to income statement

Executive share option plans

Ordinary share plans

All-employee sharesave plans

Long term incentive plans

2017 
£m

–

15

2

3

20

Restated
2016 
£m

2

12

1

2

17

The total share-based payments charge including discontinued operations was £22 million (2016: £20 million). 

The number and weighted average exercise price of outstanding and exercisable share options and share awards are detailed below:

Outstanding at 1 August

Granted

Options exercised or shares vested

Surrendered or expired

Outstanding at 31 July

Exercisable at 31 July

Weighted average fair value per share/option granted during the year (£)

2017 

2016 

Number of 
shares/options 
000’s

Weighted average 
exercise price 
£

Number of  
shares/options 
000’s

Weighted average 
exercise price  
£

3,728

1,282

(1,350)

(401)

3,259

353

13.21

8.60

15.61

9.99

10.80

18.80

4,423

1,022

(1,438)

(279)

3,728

696

2017

32.95

13.91

9.80

11.89

18.65

13.21

18.35

2016

24.28

At 31 July 2017 and 31 July 2016, all of the shares and options outstanding had an exercise price which was below the market price. The market price at 
31 July 2017 was £45.27 (2016: £42.09) and the average share price in the year to 31 July 2017 was £47.28 (2016: £38.30). For executive share option plans 
and all-employee sharesave plans, the range of exercise prices for shares and options outstanding at 31 July 2017 was £12.69 to £42.96 (2016: £7.01 to 
£33.62). For the ordinary share plan and long term incentive plans, all share options outstanding at 31 July 2017 had an exercise price of £nil (2016: £nil).

For shares and options outstanding at 31 July 2017, the weighted average remaining contractual life was three years (2016: four years).

The fair value at the date of grant of options awarded during the year has been estimated using the binomial methodology for all plans except the portion 
of the grants awarded under the long term incentive plan that are subject to a relative Total Shareholder Return (“TSR”) performance condition, for which 
a Monte Carlo simulation was used. 

The fair value of shares granted under the ordinary share plan was calculated as the market price of the shares at the date of grant reduced by the 
present value of dividends expected to be paid over the vesting period.

The principal assumptions required by these methodologies were:

Risk-free interest rate

Expected dividend yield

Expected volatility

Expected life

Ordinary share plans

All-employee sharesave plans

Long term incentive plans

2017

0.3%

2.7%

22%

2016

0.7%

3.0%

23%

2017

0.1%

2.4%

22%

2016

0.6%

2.7%

25%

2017

0.3%

0.0%

22%

2016

0.7%

2.2%

23%

1–3 years

3 years

1–6 years

1–6 years

3 years

3 years

There were no executive share options granted in the period.

Expected volatility has been estimated on the basis of historical volatility over the expected term, excluding the effect of extraordinary volatility due 
to the Group’s capital reorganisation and rights issue in 2009. Expected life has been estimated on the basis of historical data on the exercise pattern.

Additional information on share-based payment plans operated by the Group is provided on page 127.

114 Ferguson plc Annual Report and Accounts 2017

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Governance

Financials

Other information

29 – Reconciliation of profit to cash generated from operations
Profit for the year is reconciled to cash generated from continuing and discontinued operations as follows:

Profit for the year

Net finance costs

Share of result of associate

Tax expense

Gain on disposal and closure of businesses and revaluation of assets held for sale

Depreciation and impairment of property, plant and equipment

Amortisation and impairment of non-acquired intangible assets

Amortisation and impairment of goodwill and acquired intangible assets

Loss/(profit) on disposal of property, plant and equipment and assets held for sale

Increase in inventories

Increase in trade and other receivables 

Increase in trade and other payables

(Decrease)/increase in provisions and other liabilities

Share-based payments 

Cash generated from operations

Trading profit is reconciled to cash generated from continuing and discontinued operations as follows:

Trading profit 

Exceptional items in operating profit 

Gain on disposal and closure of businesses and revaluation of assets held for sale

Operating (loss)/profit from discontinued operations before the amortisation and impairment of goodwill and acquired 
intangible assets (note 8)

Depreciation and impairment of property, plant and equipment

Amortisation and impairment of non-acquired intangible assets

Loss/(profit) on disposal of property, plant and equipment and assets held for sale

Increase in inventories

Increase in trade and other receivables

Increase in trade and other payables

(Decrease)/increase in provisions and other liabilities

Share-based payments 

Cash generated from operations

2017 
£m

783

39

1

290

(256)

143

24

170

9

(97)

(211)

231

(33)

22

2016 
£m

650

34

–

236

(147)

125

15

147

(18)

(36)

(21)

13

1

20

1,115

1,019

2017 
£m

1,059

229

(256)

(5)

143

24

9

(97)

(211)

231

(33)

22

Restated
2016 
£m

857

(4)

(147)

214

125

15

(18)

(36)

(21)

13

1

20

1,115

1,019

Ferguson plc Annual Report and Accounts 2017

115

Notes to the consolidated financial statements continued
Year ended 31 July 2017

30 – Acquisitions
The Group acquired the following 11 businesses in the year ended 31 July 2017. All these businesses are engaged in the distribution of plumbing and 
heating products and building materials. All transactions have been accounted for by the purchase method of accounting. The Group also acquired a 
share of Walter Meier AG (see note 15), which has been accounted for as an associate.

Name

Clawfoot Supply LLC (t/a Signature Hardware)

Westfield Lighting Co., Inc.

Mölnlycke Trä AB

Berners Tunga Fordon Fastighet AB

Ramapo Wholesalers Inc.

The Plumbing Source Co., Inc.

Underground Pipe & Valve, Incorporated

Matera Paper Company, Inc.

P.V. Sullivan Supply Co., Inc.

Custom Lighting Incorporated and Custom Hardware and Accessories, Inc.

Lighting Unlimited, LLC

Date of acquisition

Country of 
incorporation

Shares/asset 
deal

% acquired

August 2016

August 2016

October 2016

October 2016

October 2016

October 2016

November 2016

December 2016

February 2017

February 2017

February 2017

USA

USA

Sweden

Sweden

USA

USA

USA

USA

USA

USA

USA

Shares

Asset

Shares

Shares

Asset

Shares

Asset

Shares

Asset

Asset

Asset

100

100

100

100

100

100

100

100

100

100

100

The assets and liabilities acquired and the consideration for all acquisitions in the period are as follows:

Book values 
acquired  
£m

Fair value 
adjustments 
£m

Provisional fair 
values acquired 
£m

Intangible assets

– Customer relationships

– Trade names and brands

– Other

Property, plant and equipment

Inventories

Receivables

Cash, cash equivalents and bank overdrafts

Payables

Deferred tax

Total

Goodwill arising

Consideration

Satisfied by:

Cash

Deferred consideration

Total consideration

–

–

–

25

47

23

8

(14)

–

89

25

46

10

1

(9)

–

–

–

(9)

64

25

46

10

26

38

23

8

(14)

(9)

153

139

292

254

38

292

The fair value adjustments are provisional figures, being the best estimates currently available. Further adjustments may be necessary when additional 
information is available for some of the judgemental areas.

The goodwill arising on these acquisitions is attributable to the anticipated profitability of the new markets and product ranges to which the Group 
has gained access and additional profitability and operating efficiencies available in respect of existing markets. 

The acquisitions contributed £214 million to revenue, £29 million to trading profit and £12 million to the Group’s operating profit for the period between 
the date of acquisition and the balance sheet date. It is not practicable to disclose profit before and after tax, as the Group manages its borrowings 
as a portfolio and cannot attribute an effective borrowing rate to an individual acquisition. 

If each acquisition had been completed on the first day of the financial year, Group revenue would have been £15,277 million and Group trading profit 
would have been £1,062 million. It is not practicable to disclose profit before tax or profit attributable to equity shareholders, as stated above. It is also not 
practicable to disclose operating profit as the Group cannot estimate the amount of intangible assets that would have been acquired at a date other than 
the acquisition date.

116 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

30 – Acquisitions continued
The net outflow of cash in respect of the purchase of businesses is as follows:

Purchase consideration

Deferred and contingent consideration in respect of prior year acquisitions

Cash consideration

Cash acquired

Net cash outflow in respect of the purchase of businesses

31 – Disposals
In the year ended 31 July 2017, the Group disposed of the following businesses: 

Name

HR Sandvold AS

Tobler Haustechnik AG

Endries International Inc.

Endries International Canada Inc.

Endries International de Mexico SA de C.V.

Wolseley Liegenschaftsverwaltung GmbH

Country

Norway

Switzerland

USA

Canada

Mexico

Austria

The Group recognised a total gain on current year disposals of £266 million.

Consideration received

Net assets disposed of

Disposal costs

Recycling of deferred foreign exchange gains

Gain on disposal

Details of assets and liabilities at the date of disposal are provided in the following table: 

Goodwill and intangible assets

Property, plant and equipment

Inventories

Receivables

Payables

Provisions

Pensions

Current and deferred tax

Net debt

Total net assets disposed of

The net inflow/(outflow) of cash in respect of the disposal of businesses is as follows:

Cash consideration received for current year disposals (net of cash disposed of)

Cash paid in respect of prior year disposals 

Disposal costs paid

Net cash inflow/(outflow)

2017 
£m

254

10

264

(8)

256

2016 
£m

94

21

115

(2)

113

Date of disposal

Shares/asset deal

March 2017

April 2017

June 2017

June 2017

June 2017

June 2017

Continuing 
operations
£m

Discontinued 
operations
£m

408

(166)

(25)

49

266

–

–

–

–

–

Continuing 
operations
£m

Discontinued 
operations
£m

68

40

78

71

(63)

(2)

(18)

(4)

(4)

166

–

–

1

–

(1)

–

–

–

–

–

Continuing 
operations
£m

Discontinued 
operations
£m

257

–

(25)

232

–

(1)

–

(1)

Shares

Shares

Shares

Shares

Shares

Shares

Group 
2017
£m

408

(166)

(25)

49

266

Group
2017
£m

68

40

79

71

(64)

(2)

(18)

(4)

(4)

166

Group
2017
£m

257

(1)

(25)

231

Ferguson plc Annual Report and Accounts 2017

117

Notes to the consolidated financial statements continued
Year ended 31 July 2017

32 – Reconciliation of opening to closing net debt

For the year ended 31 July 2017

Cash and cash equivalents

Bank overdrafts

Derivative financial instruments

Bank and other loans

Obligations under finance leases

Net debt

For the year ended 31 July 2016

Cash and cash equivalents

Bank overdrafts

Derivative financial instruments

Bank and other loans

Obligations under finance leases

Net debt

At  
1 August 
2016 
£m

Cash  
flows 
£m

Acquisitions  
and new  
finance leases 
£m

Disposal of 
businesses
£m

Fair value  
and other 
adjustments 
£m

Held for sale 
movements
£m

Exchange 
movement 
£m

940

(692)

248

31

(1,184)

(31)

(936)

228

(9)

134

5

358

8

–

–

(3)

5

(25)

–

7

22

4

–

–

8

–

8

(33)

–

79

–

46

At  
1 August 
2015 
£m

Cash  
flows 
£m

Acquisitions  
and new  
finance leases 
£m

Disposal of 
businesses
£m

Fair value  
and other 
adjustments 
£m

Held for sale 
movements
£m

Exchange 
movement 
£m

1,105

(848)

257

33

(1,066)

(29)

(805)

(28)

(10)

16

4

(18)

2

–

–

(2)

–

–

–

27

–

27

–

1

9

–

10

(1)

–

–

–

(1)

(15)

(2)

(2)

–

(19)

(534)

At  
31 July 
2017 
£m

1,911

(1,500)

411

20

(958)

(7)

At  
31 July 
2016 
£m

940

(692)

248

31

18

7

(170)

(1,184)

(4)

(149)

(31)

(936)

33 – Related party transactions
There are no related party transactions requiring disclosure under IAS 24 “Related Party Disclosures” other than the compensation of key management 
personnel which is set out in note 11.

34 – Operating lease commitments
Future minimum lease payments under non-cancellable operating leases for the following periods are:

Within one year

Later than one year and less than five years

After five years

Total operating lease commitments

2017 
£m

260

461

133

854

2016 
£m

253

457

143

853

Operating lease payments mainly represent rents payable for properties. Some of the Group’s operating lease arrangements have renewal options and 
rental escalation clauses. No arrangements have been entered into for contingent rental payments.

The commitments shown above include commitments for onerous leases which have already been provided for. At 31 July 2017, provisions include an 
amount of £27 million (2016: £25 million) in respect of minimum lease payments for such onerous leases net of sublease income expected to be received. 
The total minimum sublease income expected to be received under non-cancellable subleases at 31 July 2017 is £7 million (2016: £8 million).

The commitments above include £91 million operating lease commitments (2016: £102 million) for discontinued operations.

118 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

35 – Contingent liabilities
Group companies are, from time to time, subject to certain claims and 
litigation arising in the normal course of business in relation to, among 
other things, the products that they supply, contractual and commercial 
disputes and disputes with employees. Provision is made if, on the basis of 
current information and professional advice, liabilities are considered likely 
to arise. In the case of unfavourable outcomes, the Group may benefit from 
applicable insurance protection. 

Warranties and indemnities in relation to business disposals
Over the past few years, the Group has disposed of a number of non-core 
businesses and various Group companies have provided certain standard 
warranties and indemnities to acquirers and other third parties. Provision is 
made where the Group considers that a liability is likely to crystallise, 
though it is possible that claims in respect of which no provision has been 
made could crystallise in the future. Group companies have also made 
contractual commitments for certain property and other obligations which 
could be called upon in an event of default. As at the date of this report, 
there are no significant outstanding claims in relation to business disposals.

Environmental liabilities
The operations of certain Group companies are subject to specific 
environmental regulations. From time to time, the Group conducts 
preliminary investigations through third parties to assess potential risks 
including potential soil or groundwater contamination of sites. Where an 
obligation to remediate contamination arises then this is provided for, 
though future liabilities could arise from sites for which no provision 
is made.

Outcome of claims and litigation
The outcome of claims and litigation to which Group companies are 
party cannot readily be foreseen as, in some cases, the facts are unclear, 
further time is needed to assess properly the merits of the case, or they 
are part of continuing legal proceedings. However, based on information 
currently available, the Directors consider that the cost to the Group of an 
unfavourable outcome arising from such litigation is not expected to have 
a material adverse effect on the financial position of the Group.

36 – Post-balance sheet events
Since the year-end, the Group has acquired five businesses, two in the 
USA and three in Canada and Central Europe with a combined annual 
revenue of £109 million. As at the date of this report, the accounting for 
these transactions has not been finalised.

On 31 August 2017, the Group disposed of Silvan, its DIY business 
in Denmark.

37 – Additional information
(i) Group accounting policies
A summary of the principal accounting policies applied by the Group in 
the preparation of the consolidated financial statements is set out below. 
The accounting policies have been applied consistently throughout the 
current and preceding year.

Consolidation
The consolidated financial information includes the results of the 
parent company and entities controlled by the Company (its subsidiary 
undertakings and controlling interests) and its share of the results of 
its associate drawn up to 31 July 2017.

The trading results of business operations are included in profit from 
continuing operations from the date of acquisition or up to the date of sale.

Intra-group transactions and balances and any unrealised gains and losses 
arising from intra-group transactions are eliminated on consolidation, 
with the exception of gains or losses required under relevant IFRS 
accounting standards.

Discontinued operations
When the Group has disposed of or intends to dispose of a business 
component that represents a separate major line of business or 
geographical area of operations, it classifies such operations as 
discontinued. The post-tax profit or loss of the discontinued operations 
is shown as a single line on the face of the income statement, separate 
from the other results of the Group. 

Foreign currencies
Items included in the financial statements of each of the Group’s subsidiary 
undertakings are measured using the currency of the primary economic 
environment in which the subsidiary undertaking operates (the “functional 
currency”). The consolidated financial statements are presented in sterling, 
which is the presentational currency of the Group and the functional 
currency of the parent company.

The trading results of overseas subsidiary undertakings are translated 
into sterling using the average rates of exchange ruling during the relevant 
financial period. The balance sheets of overseas subsidiary undertakings 
are translated into sterling at the rates of exchange ruling at the period end. 
Exchange differences arising between the translation into sterling of the 
net assets of these subsidiary undertakings are recognised in the currency 
translation reserve (as are exchange differences on foreign currency 
borrowings to the extent that they are used to finance or provide a hedge 
against foreign currency net assets).

Changes in the fair value of derivative financial instruments, entered into to 
hedge foreign currency net assets and that satisfy the hedging conditions 
of IAS 39, are recognised in the currency translation reserve (see the 
separate accounting policy on derivative financial instruments). 

In the event that a subsidiary undertaking which has a non-sterling 
functional currency is disposed of, the gain or loss on disposal recognised 
in the income statement is determined after taking into account the 
cumulative currency translation differences that are attributable to 
the subsidiary undertaking concerned.

Foreign currency transactions entered into during the year are translated 
into sterling at the rates of exchange ruling on the dates of the transactions. 
Monetary assets and liabilities denominated in foreign currencies are 
retranslated at the rate of exchange ruling at the balance sheet date. 
All currency translation differences are taken to the income statement with 
the exception of differences on foreign currency net borrowings to the 
extent that they are used to finance or provide a hedge against foreign 
currency net assets as detailed above.

Business combinations
The cost of an acquisition is measured as the fair value of the assets given, 
equity instruments issued and liabilities incurred or assumed at the date 
of exchange. Identifiable assets acquired and liabilities and contingent 
liabilities assumed in a business combination are measured initially at their 
fair values at the acquisition date, irrespective of the extent of any non-
controlling interest. Acquisition-related costs are expensed as incurred.

The excess of the cost of acquisition over the fair value of the Group’s 
share of the identifiable net assets acquired is recorded as goodwill. If the 
cost of acquisition is less than the fair value of the Group’s share of the net 
assets of the subsidiary acquired, the difference is recognised directly in 
the income statement.

Non-controlling interests
Non-controlling interests in subsidiaries are identified separately from the 
equity attributable to shareholders of the Company. The interests of non-
controlling shareholders are initially measured at fair value. Subsequent to 
acquisition, the carrying amount of non-controlling interests is the amount 
of those interests at initial recognition plus the non-controlling interests’ 
share of subsequent changes in equity. 

Total comprehensive income is attributed to non-controlling interests even 
if this results in the non-controlling interests showing a deficit balance.

Ferguson plc Annual Report and Accounts 2017

119

Notes to the consolidated financial statements continued
Year ended 31 July 2017

37 – Additional information continued
(i) Group accounting policies continued 
Interests in associates
Investments in companies where significant influence is exercised 
are accounted for as interests in associates using the equity method 
of accounting from the date the investee becomes an associate. 
The investment is initially recognised at cost and adjusted thereafter for 
changes in the Group’s share in the net assets of the investee. The Group’s 
share of profit or loss after tax is recognised in the Group income 
statement and share of other comprehensive income or expense is 
recognised in the Group statement of other comprehensive income.

On acquisition of the investment in an associate, any excess of the cost 
of the investment over the Group’s share of the net assets of the investee 
is recognised as goodwill, which is included within the carrying amount 
of the investment. The requirements of IAS 36 are applied to determine 
whether it is necessary to recognise any impairment loss with respect to 
the Group’s investment in an associate.

Revenue
Revenue is the amount receivable for the provision of goods and services 
falling within the Group’s ordinary activities, excluding intra-group sales, 
estimated and actual sales returns, trade and early settlement discounts, 
value added tax and similar sales taxes.

The Group acts as principal for direct sales which are delivered directly 
to the customer by the supplier. 

Revenue from the provision of goods is recognised when the risks and 
rewards of ownership of goods have been transferred to the customer. 
The risks and rewards of ownership of goods are deemed to have been 
transferred when the goods are shipped to, or picked up by, the customer.

Revenue from services is recognised when the service provided to the 
customer has been completed.

Customer loyalty credits are accounted for as a separate component 
of the sales transaction in which they are granted. A portion of the fair 
value of the consideration received is allocated to the loyalty credits 
and recognised in the period that loyalty credits are redeemed.

Revenue from the provision of goods and services is only recognised 
when the amounts to be recognised are fixed or determinable and 
collectability is reasonably assured.

Cost of sales
Cost of sales includes purchased goods, the cost of bringing inventory 
to its present location and condition and labour and overheads attributable 
to assembly and construction services.

Supplier rebates
In line with industry practice, the Group has agreements (“Supplier 
Rebates”) with a number of its suppliers whereby volume-based rebates, 
marketing support and other discounts are received in connection with 
the purchase of goods for resale from those suppliers. Rebates relating to 
the purchase of goods for resale are accrued as earned and are recorded 
initially as a deduction in inventory with a subsequent reduction in cost of 
sales when the related product is sold.

Volume-based rebates
The majority of volume-based rebates are determined by reference to 
guaranteed rates of rebate. These are calculated through a mechanical 
process with minimal judgement required to determine the amount 
recorded in the income statement.

120 Ferguson plc Annual Report and Accounts 2017

A small proportion of volume-based rebates are subject to stepped 
targets where the rebate percentage increases as volumes purchased 
reach agreed targets within a set period of time. The majority of rebate 
agreements apply to purchases in a calendar year and therefore, for 
stepped rebates, judgement is required to estimate the rebate amount 
recorded in the income statement at the end of the period. The Group 
assesses the probability that targeted volumes will be achieved in the 
year based on forecasts which are informed by historical trading patterns, 
current performance and trends. This judgement is exercised consistently 
with historically insignificant true ups at the end of the period.

An amount due in respect of Supplier Rebates is not recognised within 
the income statement until all the relevant performance criteria, where 
applicable, have been met and the goods have been sold to a third party.

Marketing support
Marketing support, which represents a smaller element of the Group’s 
overall Supplier Rebates, is recognised in the income statement when 
all performance conditions have been fulfilled.

Supplier Rebates receivable
Where Supplier Rebates are netted off the amounts owing to that 
supplier, any outstanding amount at the balance sheet date is included 
within trade payables. Where the Supplier Rebates are not offset against 
amounts owing to a supplier, the outstanding amount is included within 
prepayments. The carrying value of inventory is reduced by the relevant 
amount where the inventory has not been sold by the balance sheet date.

Intangible assets
Goodwill
Goodwill represents the excess of the cost of an acquisition over the 
fair value of the Group’s share of the net identifiable assets of the 
acquired subsidiary undertaking at the date of acquisition. Goodwill on 
acquisitions of subsidiary undertakings is included within intangible assets. 
Goodwill is allocated to cash generating units or aggregations of cash 
generating units (together “CGUs”) where synergy benefits are expected. 
CGUs are independent sources of income streams and represent 
the lowest level within the Group at which the associated goodwill is 
monitored for management purposes. The Group considers that a CGU 
is a business unit because independent cash flows cannot be identified 
below this level. 

Goodwill is not amortised but is tested annually for impairment and 
carried at cost less accumulated impairment losses. For goodwill 
impairment testing purposes, no CGU is larger than the reporting 
segments determined in accordance with IFRS 8 “Operating Segments”. 
The recoverable amount of goodwill and acquired intangible assets is 
assessed on the basis of the value in use estimate for CGUs to which they 
are attributed. Where carrying value exceeds the recoverable amount a 
provision for the impairment is established with a charge included in the 
income statement.

Gains and losses on the disposal of an entity include the carrying amount 
of goodwill relating to the entity sold.

Other intangible assets
An intangible asset, which is an identifiable non-monetary asset without 
physical substance, is recognised to the extent that it is probable that the 
expected future economic benefits attributable to the asset will flow to 
the Group and that its cost can be measured reliably. The asset is deemed 
to be identifiable when it is separable or when it arises from contractual or 
other legal rights.

Intangible assets, primarily brands, trade names and customer 
relationships, acquired as part of a business combination are capitalised 
separately from goodwill and are carried at cost less accumulated 
amortisation and accumulated impairment losses. Amortisation is 
calculated using the reducing balance method for customer relationships 
and the straight-line method for other intangible assets. 

Strategic report

Governance

Financials

Other information

37 – Additional information continued
(i) Group accounting policies continued 
The cost of the intangible assets is amortised and charged to operating 
costs in the income statement over their estimated useful lives as follows:

Customer relationships 

Trade names and brands 

Other 

4–25 years

1–15 years

1–4 years

Computer software that is not integral to an item of property, plant and 
equipment is recognised separately as an intangible asset and is carried 
at cost less accumulated amortisation and accumulated impairment 
losses. Costs include software licences and external and internal costs 
directly attributable to the development, design and implementation of the 
computer software. Costs in respect of training and data conversion are 
expensed as incurred. Amortisation is calculated using the straight-line 
method so as to charge the cost of the computer software to operating 
costs in the income statement over its estimated useful life of between 
three and five years. 

Property, plant and equipment (“PPE”)
PPE is carried at cost less accumulated depreciation and accumulated 
impairment losses, except for land and assets in the course of 
construction, which are not depreciated and are carried at cost less 
accumulated impairment losses. Cost includes expenditure that is directly 
attributable to the acquisition of the items. In addition, subsequent costs 
are included in the asset’s carrying amount or recognised as a separate 
asset, as appropriate, only when it is probable that future economic 
benefits associated with the item will flow to the Group and the cost of 
the item can be measured reliably. All other repairs and maintenance costs 
are charged to the income statement during the financial period in which 
they are incurred.

Assets are depreciated to their estimated residual value using the 
straight-line method over their useful lives as follows:

Freehold buildings and long leaseholds  20–50 years

Operating leasehold improvements 

over the period of the lease

Plant and machinery  

Computer hardware  

Fixtures and fittings   

Motor vehicles 

7–10 years

3–5 years

5–7 years

4 years

The residual values and useful lives of PPE are reviewed and adjusted 
if appropriate at each balance sheet date.

Borrowing costs directly attributable to the long-term construction or 
production of an asset are capitalised as part of the cost of the asset.

Leased assets
Assets held under finance leases, which are leases where substantially 
all the risks and rewards of ownership of the asset have transferred to 
the Group, are capitalised in the balance sheet and depreciated over 
the shorter of the lease term or their useful lives. The asset is recorded 
at the lower of its fair value and the present value of the minimum 
lease payments at the inception of the lease. The capital elements of 
future obligations under finance leases are included in liabilities in the 
balance sheet and analysed between current and non-current amounts. 
The interest elements of future obligations under finance leases are 
charged to the income statement over the periods of the leases and 
represent a constant proportion of the balance of capital repayments 
outstanding in accordance with the effective interest rate method.

Leases where the lessor retains substantially all the risks and rewards of 
ownership are classified as operating leases. The cost of operating leases 
(net of any incentives received from the lessor) is charged to the income 
statement on a straight-line basis over the period of the leases.

Assets and disposal groups held for sale 
Assets are classified as held for sale if their carrying amount will be 
recovered by sale rather than by continuing use in the business. 
Where a group of assets and their directly associated liabilities are to be 
disposed of in a single transaction, such disposal groups are also classified 
as held for sale. For this to be the case, the asset or disposal group must 
be available for immediate sale in its present condition and management 
must be committed to and have initiated a plan to sell the asset or disposal 
group which, when initiated, was expected to result in a completed 
sale within 12 months. Assets that are classified as held for sale are not 
depreciated. Assets or disposal groups that are classified as held for sale 
are measured at the lower of their carrying amount and fair value less 
costs to sell. 

Inventories
Inventories, which comprise goods purchased for resale, are stated at the 
lower of cost and net realisable value. Cost is determined using the first-in, 
first-out (“FIFO”) method or the average cost method as appropriate to the 
nature of the transactions in those items of inventory. The cost of goods 
purchased for resale includes import and custom duties, transport and 
handling costs, freight and packing costs and other attributable costs less 
trade discounts, rebates and other subsidies. It excludes borrowing costs. 
Net realisable value is the estimated selling price in the ordinary course of 
business, less applicable variable selling expenses.

Provisions are made against slow-moving, obsolete and damaged 
inventories for which the net realisable value is estimated to be less than 
the cost. The risk of obsolescence of slow-moving inventory is assessed 
by comparing the level of inventory held to estimated future sales on the 
basis of historical experience. 

Trade receivables
Trade receivables are recognised initially at fair value and measured 
subsequently at amortised cost using the effective interest method, less 
provision for impairment. A provision for impairment of trade receivables 
is established when there is objective evidence that the Group will not 
be able to collect all amounts due according to the original terms of the 
receivables. The amount of the loss is recognised in the income statement. 
Trade receivables are written off against the provision when recoverability 
is assessed as being remote. Subsequent recoveries of amounts 
previously written off are credited to the income statement.

Provisions
Provisions for self-insured risks, legal claims, environmental restoration 
and onerous leases are recognised when the Group has a present legal or 
constructive obligation as a result of past events, it is more likely than not 
that an outflow of resources will be required to settle the obligation and 
the amount can be reliably estimated. Such provisions are measured at the 
present value of management’s best estimate of the expenditure required 
to settle the present obligation at the balance sheet date. The discount rate 
used to determine the present value reflects current market assessments 
of the time value of money. Provisions are not recognised for future 
operating losses.

Retirement benefit obligations
Contributions to defined contribution pension plans and other post-
retirement benefits are charged to the income statement as incurred.

For defined benefit pension plans and other retirement benefits, the 
cost of providing benefits is determined annually using the Projected 
Unit Credit Method by independent qualified actuaries. The current 
service cost of defined benefit plans is recorded within operating profit. 
Past service costs are recognised immediately in income. 

Ferguson plc Annual Report and Accounts 2017

121

 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements continued
Year ended 31 July 2017

37 – Additional information continued
(i) Group accounting policies continued
The net interest amount is calculated by applying the discount rate used 
to measure the defined benefit net asset or liability at the beginning of 
the period. The pension plan net interest is presented as finance income 
or expense. 

Actuarial gains and losses arising from experience adjustments and 
changes in actuarial assumptions are charged or credited to equity in other 
comprehensive income in the period in which they arise. The liability/asset 
recognised in the balance sheet in respect of defined benefit pension 
plans is the fair value of plan assets less the present value of the defined 
benefit obligation at the end of the reporting period.

Tax
Current tax represents the expected tax payable (or recoverable) on 
the taxable income (or losses) for the year using tax rates enacted or 
substantively enacted at the balance sheet date and taking into account 
any adjustments arising from prior years.

Deferred tax is provided in full, using the liability method, on temporary 
differences arising between the tax bases of assets and liabilities and their 
carrying amounts in the consolidated financial statements. Deferred tax 
is not accounted for if it arises from initial recognition of an asset or liability 
in a transaction, other than a business combination, that at the time of the 
transaction affects neither accounting nor taxable profit or loss.

Deferred tax is determined using tax rates (and laws) that have been 
enacted or substantively enacted by the balance sheet date and are 
expected to apply when the related deferred tax asset is realised or 
the deferred tax liability is settled. Deferred tax assets are recognised 
to the extent that it is probable that future taxable profit will be available 
against which the temporary differences can be utilised.

Deferred tax is provided on temporary differences arising on investments 
in subsidiaries except where the timing of the reversal of the temporary 
difference is controlled by the Group and it is probable that the temporary 
difference will not reverse in the foreseeable future.

Tax provisions
The Group is subject to income taxes in numerous jurisdictions. 
Judgement is sometimes required in determining the worldwide provision 
for income taxes. There may be transactions and calculations for which 
the ultimate tax determination is uncertain and may be challenged by the 
tax authorities. The Group recognises liabilities for anticipated or actual tax 
audit issues based on estimates of whether additional taxes will be due. 
Where an outflow of funds to a tax authority is considered probable and 
the Group can make a reliable estimate of the outcome of the dispute, 
management calculates the provision using the single best estimate 
of likely outcome approach. In assessing its uncertain tax provisions, 
management takes into account the specific facts of each dispute, the 
likelihood of settlement and the advice from its in-house tax specialists 
and professional advisers. Where the ultimate liability in a dispute varies 
from the amounts provided, such differences could impact the current and 
deferred income tax assets and liabilities in the period in which the dispute 
is concluded.

The Group believes that it has made adequate provision for the liabilities 
likely to arise from open audits and assessments. At 31 July 2017, the 
Group has recognised provisions of £162 million in respect of its uncertain 
tax positions (2016: £166 million). The total provision has decreased by 
£4 million in the year due to the settlement of various open tax issues in 
the UK. The remaining open significant tax issues relate predominantly 
to cross border transfer pricing risks. Given the uncertainty regarding 
the timing of the resolution of these matters, it is difficult for the Group 
to estimate whether there will be a material change in its estimate of 
uncertain tax provisions within the next 12 months. 

122 Ferguson plc Annual Report and Accounts 2017

Share capital
Incremental costs directly attributable to the issue of new shares or options 
are shown in equity as a deduction from the proceeds, net of tax.

Where any Group company purchases the Company’s equity share capital 
(Treasury shares), the consideration paid, including any directly attributable 
incremental costs (net of tax), is deducted from equity attributable to 
the Company’s equity holders until the shares are cancelled, reissued 
or disposed of. Where such shares are subsequently sold or reissued, 
any consideration received, net of any directly attributable incremental 
transaction costs and the related tax effects, is included in equity 
attributable to the Company’s equity holders.

Share-based payments
Share-based incentives are provided to employees under the Group’s 
executive share option plan, long term incentive plan, all-employee 
sharesave plan, ordinary share plan, performance ordinary share plan 
and revised ordinary share plan. The Group recognises a compensation 
cost in respect of these plans that is based on the fair value of the awards, 
measured using Binomial and Monte Carlo valuation methodologies. 
For equity-settled plans, the fair value is determined at the date of 
grant (including the impact of any non-vesting conditions such as a 
requirement for employees to save) and is not subsequently remeasured 
unless the conditions on which the award were granted are modified. 
For cash-settled plans, the fair value is determined at the date of grant 
and is remeasured at each balance sheet date until the liability is settled. 
Generally, the compensation cost is recognised on a straight-line basis 
over the vesting period. Adjustments are made to reflect expected and 
actual forfeitures during the vesting period due to the failure to satisfy 
service conditions or non-market performance conditions.

Dividends payable
Dividends on ordinary shares are recognised in the Group’s financial 
statements in the period in which the dividends are approved by the 
shareholders of the Company or paid.

Cash and cash equivalents
Cash and cash equivalents includes cash in hand, deposits held at call with 
banks, other short-term highly liquid investments with original maturities 
of three months or less and bank overdrafts. Bank overdrafts are shown 
within borrowings in current liabilities on the balance sheet to the extent 
that there is no legal right of offset and no practice of net settlement with 
cash balances.

Cash which is not freely available to the Group is disclosed as 
restricted cash.

Derivative financial instruments
Derivative financial instruments, in particular interest rate swaps and 
foreign exchange swaps, are used to manage the financial risks arising 
from the business activities of the Group and the financing of those 
activities. There is no trading activity in derivative financial instruments.

At the inception of a hedging transaction involving the use of derivative 
financial instruments, the Group documents the relationship between 
the hedged item and the hedging instrument together with its risk 
management objective and the strategy underlying the proposed 
transaction. The Group also documents its assessment, both at the 
inception of the hedging relationship and subsequently on an ongoing 
basis, of the effectiveness of the hedge in offsetting movements in the 
fair values or cash flows of the hedged items.

Derivative financial instruments are recognised as assets and liabilities 
measured at their fair values at the balance sheet date. Where derivative 
financial instruments do not fulfil the criteria for hedge accounting 
contained in IAS 39, changes in their fair values are recognised in the 
income statement. When hedge accounting is used, the relevant hedging 
relationships are classified as fair value hedges, cash flow hedges or net 
investment hedges. 

Strategic report

Governance

Financials

Other information

37 – Additional information continued
(ii) Additional information about financial instruments
Where the hedging relationship is classified as a fair value hedge, the carrying amount of the hedged asset or liability is adjusted by the increase or 
decrease in its fair value attributable to the hedged risk and the resulting gain or loss is recognised in the income statement where, to the extent that 
the hedge is effective, it will be offset by the change in the fair value of the hedging instrument. If the hedge no longer meets the criteria for hedge 
accounting, the adjustment to the carrying amount of a hedged item for which the effective interest method is used is amortised to profit or loss over the 
period to maturity. Where the hedging relationship is classified as a cash flow hedge or as a net investment hedge, to the extent the hedge is effective, 
changes in the fair value of the hedging instrument arising from the hedged risk are recognised directly in equity. 

When the hedged item is recognised in the financial statements, the accumulated gains and losses recognised in equity are either recycled to the 
income statement or, if the hedged item results in a non-financial asset, are recognised as adjustments to its initial carrying amount. When a hedging 
instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in equity at that 
time remains in equity and is recognised when the forecast transaction is ultimately recognised in the income statement. When a forecast transaction is 
no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately transferred to the income statement.

Borrowings
Borrowings are recognised initially at the fair value of the consideration received net of transaction costs incurred. Borrowings are subsequently stated 
at amortised cost with any difference between the proceeds (net of transaction costs) and the redemption value being recognised in the income 
statement over the period of the borrowings using the effective interest method. Borrowings are classified as current liabilities unless the Group has an 
unconditional right to defer settlement of the liability for at least 12 months after the balance sheet date.

Financial instruments by measurement basis 
The carrying amount of financial instruments by category as defined by IAS 39 “Financial Instruments: Recognition and Measurement” is as follows:

Financial assets

Financial assets at fair value through profit and loss

Loans and receivables

Financial liabilities

Financial liabilities at amortised cost

2017 
£m

2016 
£m

20

2,277

31

2,392

4,596

4,403

Financial instruments in the category “fair value through profit and loss” are measured in the balance sheet at fair value. Fair value measurements 
can be classified in the following hierarchy:

 – quoted prices (unadjusted) in active markets for identical assets or liabilities (level 1);
 – inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly or indirectly (level 2); and
 – inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) (level 3).

The following tables present the Group’s assets and liabilities that are measured at fair value at 31 July 2017 and 31 July 2016:

Derivatives at fair value through profit and loss

Level 1 
£m

–

Level 2 
£m

20

Level 3 
£m

–

2017

Total 
£m

20

Level 1 
£m

–

Level 2 
£m

31

Level 3 
£m

–

2016

Total 
£m

31

As at 31 July 2017 and 31 July 2016, there were no derivative liabilities held at fair value through profit and loss. No transfers between levels occurred 
during the current or prior year. 

The fair value of financial instruments traded in active markets is based on quoted market prices at the balance sheet date. The fair value of financial 
instruments that are not traded in an active market (such as over-the-counter derivatives) is determined by using valuation techniques. The Group’s other 
financial instruments are measured on bases other than fair value. Other receivables include an amount of £50 million (2016: £60 million) which has been 
discounted at a rate of 2.3 per cent (2016: 1.5 per cent) due to the long-term nature of the receivable. Other current assets and liabilities are either of short 
maturity or bear floating rate interest and their fair values approximate to book values. The only non-current financial assets or liabilities for which fair value 
does not approximate to book value are the senior unsecured loan notes, which had a book value of £952 million (2016: £959 million) and a fair value 
(level 2) of £991 million (2016: £1,027 million).

Ferguson plc Annual Report and Accounts 2017

123

Notes to the consolidated financial statements continued
Year ended 31 July 2017

37 – Additional information continued
(ii) Additional information about financial instruments continued
Financial instruments: disclosure of offsetting arrangements
The financial instruments that have been offset in the financial statements are disclosed below:

At 31 July 2017

Financial assets

Non-current assets

Derivative financial assets

Current assets

Derivative financial assets

Cash and cash equivalents

Financial liabilities

Current liabilities

Derivative financial liabilities

Bank loans and overdrafts

Finance leases

Non-current liabilities

Derivative financial liabilities

Bank loans

Finance leases

Closing net debt

At 31 July 2016

Financial assets

Non-current assets

Derivative financial assets

Current assets

Derivative financial assets

Cash and cash equivalents

Financial liabilities

Current liabilities

Derivative financial liabilities

Bank loans and overdrafts

Finance leases

Non-current liabilities

Derivative financial liabilities

Bank loans

Finance leases

Closing net debt

Gross 
balances (a)

£m 

Offset 
amounts (b) 

Financial 
statements (c)

Cash pooling

amounts (d)

£m 

£m

£m

Net total (e)

£m

Notes

18

18

19

18

22

24

18

22

24

32

39

17

1,911

1,967

12

1,627

3

24

831

4

2,501

(534)

(24)

(12)

–

(36)

(12)

–

–

(24)

–

–

(36)

–

15

5

1,911

1,931

–

–

(1,420)

(1,420)

–

1,627

–

(1,420)

3

–

831

4

2,465

(534)

–

–

–

–

(1,420)

–

15

5

491

511

–

207

3

–

831

4

1,045

(534)

Gross 
balances (a)

£m 

Offset 
amounts (b)

£m 

Financial 
statements (c)

Cash pooling 

amounts (d)

£m

£m

Net total (e)

£m

Notes

18

18

19

18

22

24

18

22

24

32

51

24

940

1,015

13

701

4

31

1,175

27

1,951

(936)

(31)

(13)

–

(44)

(13)

–

–

(31)

–

–

(44)

–

20

11

940

971

–

701

4

–

1,175

27

1,907

(936)

–

–

(606)

(606)

–

(606)

–

–

–

–

(606)

–

20

11

334

365

–

95

4

–

1,175

27

1,301

(936)

(a)  The gross amounts of the recognised financial assets and liabilities under a master netting agreement, or similar arrangement.
(b) The amounts offset in accordance with the criteria in IAS 32.
(c)  The net amounts presented in the Group balance sheet.
(d) The amounts subject to a master netting arrangement, or similar arrangement, not included in (c).
(e) The net amount after deducting the amounts in (d) from the amounts in (c).

124 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

37 – Additional information continued
(ii) Additional information about financial instruments continued
Financial instruments: risk management policies
The Group is exposed to market risks arising from its international operations and the financial instruments which fund them. The main risks arising from 
the Group’s financial instruments are foreign currency risk, interest rate risk and liquidity risk. The Group has well-defined policies for the management of 
interest rate, liquidity, foreign exchange and counterparty exposures, which have been consistently applied during the financial years ended 31 July 2017 
and 31 July 2016. By the nature of its business, the Group also has trade credit and commodity price exposures, the management of which is delegated 
to the operating businesses. There has been no change since the previous year in the major financial risks faced by the Group.

Policies for managing each of these risks are regularly reviewed and are summarised below. When the Group enters into derivative transactions 
(principally interest rate swaps and foreign exchange contracts), the purpose of such transactions is to hedge certain interest rate and currency risks 
arising from the Group’s operations and its sources of finance. It is, and has been throughout the period under review, the Group’s policy that no trading 
in financial instruments or speculative transactions be undertaken.

Capital risk management
The Group’s sources of funding currently comprise cash flows generated by operations, equity contributed by shareholders and borrowings from banks 
and other financial institutions. In order to maintain or adjust the capital structure, the Group may pay a special dividend, return capital to shareholders, 
repurchase its own shares, issue new shares or sell assets to reduce debt. 

Liquidity risk
The Group maintains a policy of ensuring sufficient borrowing headroom to finance all investment and capital expenditure included in its strategic plan, 
with an additional contingent safety margin. 

The Group has estimated its anticipated contractual cash outflows (excluding interest income and income from derivatives) including interest payable 
in respect of its trade and other payables and bank borrowings on an undiscounted basis. The principal assumptions are that floating rate interest is 
calculated using the prevailing interest rate at the balance sheet date and cash flows in foreign currency are translated using spot rates at the balance 
sheet date. These cash flows can be analysed by maturity as follows: 

As at 31 July 

Due in less than one year

Due in one to two years

Due in two to three years

Due in three to four years

Due in four to five years

Due in over five years

Total

Trade and  
other  
payables 
£m

1,935

20

21

10

9

120

2,115

2017

Total 
£m

2,100

61

56

257

37

792

Interest  
on debt 
£m

40

37

34

34

27

66

238

3,303

Trade and  
other  
payables 
£m

2,280

19

12

14

8

110

2,443

Debt 
£m

125

4

1

213

1

606

950

Debt 
£m

5

122

2

1

215

847

1,192

Interest  
on debt 
£m

44

40

37

37

31

116

305

2016

Total 
£m

2,329

181

51

52

254

1,073

3,940

Foreign currency risk
The Group has significant overseas businesses whose revenues are mainly denominated in the currencies of the countries in which the operations 
are located. Approximately 79 per cent of the Group’s revenue is in US dollars. Within each country it operates, the Group does not have significant 
transactional foreign currency cash flow exposures. However, those that do arise may be hedged with either forward contracts or currency options. 
The Group does not normally hedge profit translation exposure since such hedges have only a temporary effect.

The Group’s policy is to adjust the currencies in which its net debt is denominated materially to match the currencies in which its trading profit is 
generated. Details of average exchange rates used in the translation of overseas earnings and of year-end exchange rates used in the translation 
of overseas balance sheets for the principal currencies used by the Group are shown in the five-year summary on page 139. The net effect of 
currency translation was to increase revenue by £1,609 million (2016 restated: increase by £548 million) and to increase trading profit by £126 million 
(2016 restated: increase by £46 million). These currency effects primarily reflect a movement of the average sterling exchange rate against US dollars, 
euro and Canadian dollars as follows:

US dollars

Euro

Canadian dollars

2017

Weakening  
of sterling

2016 
(Weakening)/
strengthening
of sterling

(15.3%)

(13.5%)

(15.5%)

(6.8%)

(0.8%)

4.1%

The Group has net financial liabilities denominated in foreign currencies which have been designated as hedges of the net investment in its overseas 
subsidiaries. The principal value of those financial liabilities designated as hedges at the balance sheet date was £1,528 million (2016: £1,636 million). 
The loss on translation of these financial instruments into sterling of £6 million (2016: £107 million) has been taken to the translation reserve.

Ferguson plc Annual Report and Accounts 2017

125

 
Notes to the consolidated financial statements continued
Year ended 31 July 2017

37 – Additional information continued
(ii) Additional information about financial instruments continued
Net investment hedging
Exchange differences arising from the translation of the net investment in 
foreign operations are recognised directly in equity. Gains and losses on 
those hedging instruments designated as hedges of the net investments 
in foreign operations are recognised in equity to the extent that the 
hedging relationship is effective; these amounts are included in exchange 
differences on translation of foreign operations as stated in the Group 
statement of comprehensive income. Gains and losses relating to hedge 
ineffectiveness are recognised immediately in the income statement 
for the period. Gains and losses accumulated in the translation reserve 
are included in the income statement when the foreign operation is 
disposed of.

Interest rate risk
At 31 July 2017, 100 per cent of loans were at fixed rates. The Group 
borrows in the desired currencies principally at rates determined by 
reference to short-term benchmark rates applicable to the relevant 
currency or market, such as LIBOR. Rates which reset at least every  
12 months are regarded as floating rates and the Group then, 
if appropriate, considers interest rate swaps to generate the 
desired interest rate profile.

The Group reviews deposits and borrowings by currency at Treasury 
Committee and Board meetings. The Treasury Committee gives prior 
approval to any variations from floating rate arrangements.

During November 2011, the Group entered into interest rate swap 
contracts comprising fixed interest payable on US$729 million of notional 
principal. The residual contracts of US$438 million expire between 
November 2017 and November 2020 and the fixed interest rates range 
between 2.06 per cent and 2.94 per cent (2016: 2.06 per cent and 2.94 
per cent). These contracts have been held since inception at fair value 
through profit and loss. With effect from 1 December 2011, interest rate 
swap contracts comprising fixed interest receivable on an original notional 
principal of US$729 million and as at 31 July 2017, residual contracts of 
US$438 million have been classified as held at fair value through profit and 
loss. The contracts expire between November 2017 and November 2020 
and the fixed interest rates range between 5.18 per cent and 5.32 per cent 
(2016: 5.18 per cent and 5.32 per cent).

The table below shows the income statement movement on interest rate 
swaps at fair value through profit and loss.

At fair value through profit and loss  
(hedge accounting not applied)

At 1 August 

Settled

Valuation gain credited to income statement

Exchange

At 31 July

2017 
£m

29

(9)

–

–

20

2016 
£m

34

(11)

1

5

29

There are no fixed rate interest borrowings that form part of a hedge  
relationship.

Monitoring interest rate and foreign currency risk
The Group monitors its interest rate and foreign currency risk by reviewing 
the effect on financial instruments over various periods of a range of 
possible changes in interest rates and exchange rates. The Group has 
estimated that an increase of one percentage point in the principal 
floating interest rates to which it is exposed would result in a charge to 
the income statement of £nil (2016: £1 million). The Group has estimated 
that a weakening of sterling by 10 per cent against gross borrowings 
denominated in foreign currency in which the Group does business 
would result in a charge to equity of £156 million (2016: £177 million).

126 Ferguson plc Annual Report and Accounts 2017

The Group does not require operating businesses to adhere to a 
formalised risk management policy in respect of trade credit risk or 
commodity price risk and does not consider that there is a useful way 
of quantifying the Group’s exposure to any of the macroeconomic 
variables that might affect the collectability of receivables or the prices 
of commodities.

Credit risk
The Group provides sales on credit terms to most of its customers. 
There is an associated risk that customers may not be able to pay 
outstanding balances. At 31 July 2017, the maximum exposure to credit 
risk was £2,022 million (2016: £2,187 million).

Each of the Group’s businesses have established procedures in place to 
review and collect outstanding receivables. Significant outstanding and 
overdue balances are reviewed on a regular basis and resulting actions 
are put in place on a timely basis. In some cases, protection is provided 
through credit insurance arrangements. All of the major businesses 
use professional, dedicated credit teams, in some cases field-based. 
Appropriate provisions are made for debts that may be impaired on a 
timely basis. Concentration of credit risk in trade receivables is limited as 
the Group’s customer base is large and unrelated. Accordingly, the Group 
considers that there is no further credit risk provision required above the 
current provision for impairment. 

The Group has cash balances deposited for short periods with financial 
institutions and enters into certain contracts (such as interest rate swaps) 
which entitle the Group to receive future cash flows from financial 
institutions. These transactions give rise to credit risk on amounts 
due from counterparties with a maximum exposure of £424 million 
(2016: £237 million). This risk is managed by setting credit and settlement 
limits for a panel of approved counterparties. The limits are approved 
by the Treasury Committee and ratings are monitored regularly.

(iii) Additional information on the allotment of equity 
securities for cash
During the year, the Company did not issue any ordinary shares 
to participants in the long term incentive plans and all-employee 
sharesave plans (2016: issued 43,428 ordinary shares with a nominal 
value of 10 53/66 pence per share).

(iv) Additional information about pensions and other long-term 
employee benefits
Description of plans
The principal UK defined benefit plan is the Wolseley Group Retirement 
Benefits Plan which provides benefits based on final pensionable 
salaries. This plan was closed to new entrants in 2009. The assets are 
held in separate trustee administered funds. The Group contribution rate 
is calculated on the Projected Unit Credit Method and agreed with an 
independent consulting actuary. The Group Retirement Benefits Plan 
was closed to future service accrual in December 2013 and was replaced 
by a defined contribution plan. During October 2016, the plan was closed 
for future non-inflationary salary accrual. 

The principal plans operated for USA employees are defined contribution 
plans, which are established in accordance with USA 401k rules. 
Companies contribute to both employee compensation deferral and profit 
sharing plans. The Group also operates two defined benefit plans in the 
USA which are closed to new entrants. One of the plans is funded and the 
majority of assets are held in trustee administered funds independent of 
the assets of the companies. The closed plans now provide a minimum 
pension guarantee in conjunction with a defined contribution plan. 
The contribution rate is calculated on the Projected Unit Credit Method 
as agreed with independent consulting actuaries. 

In Canada, defined benefit plans and a defined contribution plan are 
operated. Most of the Canadian defined benefit plans are funded. 

Strategic report

Governance

Financials

Other information

For historical awards granted under the long term incentive plan (“LTIP 
2012”), senior executives were awarded a variable number of shares 
depending on the level of total shareholder return over a three-year 
period relative to that of the FTSE 100. The maximum award under the LTIP 
2012 was determined at grant date and then adjusted at vesting date in 
accordance with the market performance condition. The vesting period 
is three years. 

For awards granted under the new long term incentive plan (“LTIP 2015”) 
senior executives are awarded a variable number of shares depending 
on three equally weighted conditions of: (1) level of total shareholder return 
over a three-year period relative to that of the FTSE 100; (2) growth in 
headline earnings per share over a period of three consecutive financial 
years, which must exceed the growth in the UK Retail Price Index over the 
same period by at least 9 per cent; and (3) a cumulative three-year figure 
of operating cash flow measured against the agreed three-year target. 
The vesting period is three years.

For awards granted to eligible employees (excluding Executive Directors) 
under the ordinary share plan, such employees may be granted a variable 
number of awards in any form or combination of options, restricted 
share awards, conditional share awards or phantom share awards up to 
a maximum of 100 per cent of their current salary. The vesting period is 
typically three years and there are no performance measures other than 
retained employment.

For awards granted to eligible employees (excluding Executive Directors) 
under the performance ordinary share plan, such employees may be 
granted a variable number of awards in any form or combination of 
options, restricted share awards, conditional share awards or phantom 
share awards with a maximum amount typically set at 5 times salary. 
The vesting period is typically three years and the performance period 
relating to the relevant operating business’ performance is typically over a 
three-year period.

For awards granted to eligible employees (excluding Executive Directors) 
under the revised ordinary share plan, such employees may be granted 
a variable number of awards in any form or combination of options, 
restricted share awards, conditional share awards with a maximum amount 
typically set at 3 times salary. The vesting period is typically three years 
and the performance period relating to the relevant operating business’ 
performance is typically over a one-year performance period.

Awards granted under the all-employee sharesave plans vest over periods 
ranging from three to seven years, except for awards granted under the 
Employee Share Purchase Plan (“ESPP”) in the USA and Canada, which 
vest over a one-year period. 

(vi) Additional information about the parent company of the Group
The Company is incorporated in Jersey under the Companies (Jersey) Law 
1991 and is headquartered in Switzerland. It operates as the ultimate parent 
company of the Ferguson Group. Its registered office is 26 New Street, 
St Helier, Jersey, JE2 3RA, Channel Islands.

The Group’s subsidiary undertakings are set out on pages 140 and 141.

37 – Additional information continued 
(iv) Additional information about pensions and other long-term 
employee benefits continued 
The contribution rate is calculated on the Projected Unit Credit Method 
as agreed with independent consulting actuaries.

In Europe, both defined contribution and defined benefit plans are 
operated. Liabilities arising under defined benefit plans are calculated 
in accordance with actuarial advice.

Investment policy
The Group’s investment strategy for its funded post-employment plans 
is decided locally and, if relevant, by the trustees of the plan and takes 
account of the relevant statutory requirements. The Group’s objective for 
the investment strategy is to achieve a target rate of return in excess of the 
increase in the liabilities, while taking an acceptable amount of investment 
risk relative to the liabilities.

This objective is implemented by using specific allocations to a variety 
of asset classes that are expected over the long term to deliver the target 
rate of return. Most investment strategies have significant allocations to 
equities, with the intention that this will result in the ongoing cost to the 
Group of the post-employment plans being lower over the long-term 
and within acceptable boundaries of risk.

For the UK plan, the buy-in insurance policy represents approximately 
40 per cent of the plan assets. For the remaining assets, the strategy is to 
invest predominantly in growth assets including equities and diversified 
growth assets. The investment strategy is subject to regular review by 
the plan trustees in consultation with the Company. For the overseas 
plans, the investment strategy involves the investment in defined levels of 
predominantly equities with the remainder of the assets being invested in 
cash and bonds.

Investment risk
The present value of the UK defined benefit plan liability is calculated using 
a discount rate determined by reference to high quality corporate bond 
yields; if the actual return on plan assets is below this rate, it will decrease 
a net surplus or increase a net pension liability. Currently, the plan has a 
relatively balanced investment in equity securities, debt instruments and 
property. Due to the long-term nature of the plan liabilities, the trustees of 
the pension plan consider it appropriate that a reasonable portion of the 
plan assets should be invested in equity securities to leverage the return 
generated by the fund.

Interest risk
A decrease in the bond interest rate will increase the UK plan liability 
and this will be partially offset by an increase in the value of the plan’s 
debt investments.

Longevity risk
The present value of the defined benefit obligation is calculated by 
reference to the best estimate of the mortality of the UK plan participants 
both during and after their employment. An increase in the life expectancy 
of the plan participants will increase the plan’s liability.

(v) Additional information about share-based payment plans
The Group currently operates five types of discretionary plans and 
two types of all-employee sharesave plans.

Historical awards granted under the executive share option plans are 
subject to a condition such that they may not be exercised unless the 
growth in headline earnings per share over a period of three consecutive 
financial years exceeds the growth in the UK Retail Price Index over the 
same period by at least 9 per cent and consequently vest over a period 
of three years. 

Ferguson plc Annual Report and Accounts 2017

127

Independent auditor’s report to the members of Ferguson plc

Report on the audit of the financial statements
Opinion
In our opinion:

 – the financial statements give a true and fair view of the state of the Group’s and of the parent company’s affairs as at 31 July 2017 and of the Group’s 

and the parent company’s profit for the year then ended;

 – the Group financial statements have been properly prepared in accordance with International Financial Reporting Standards (“IFRSs”) as adopted 

by the European Union;

 – the parent company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice 

including Financial Reporting Standard 101 “Reduced Disclosure Framework”; and

 – the financial statements have been properly prepared in accordance with the Companies (Jersey) Law, 1991. 

We have audited the financial statements of Ferguson plc (the “parent company”) and its subsidiaries (the “Group”) which comprise:

 – the Group Income Statement;
 – the Group Statement of Comprehensive Income;
 – the Parent Company Profit and Loss Account;
 – the Group and Parent Company Balance Sheets;
 – the Group Cash Flow Statement;
 – the Group and Parent Company Statements of Changes in Equity; 
 – the notes to the Group financial statements 1 to 37; and
 – the notes to the Parent Company financial statements 1 to 15.

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable law and IFRSs as adopted 
by the European Union. The financial reporting framework that has been applied in the preparation of the parent company financial statements is 
applicable law and United Kingdom Accounting Standards, including FRS 101 “Reduced Disclosure Framework” (United Kingdom Generally Accepted 
Accounting Practice).

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those 
standards are further described in the auditor’s responsibilities for the audit of the financial statements section of our report. 

We are independent of the Group and the parent company in accordance with the ethical requirements that are relevant to our audit of the 
financial statements in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements. We confirm that the non-audit services prohibited by the FRC’s Ethical Standard were not 
provided to the parent company.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

While the parent company is not a public interest entity as defined by European Regulation 537/2014, the Directors have decided that the parent 
company should follow the same requirements as if that Regulation applied to the parent company.

Summary of our audit approach
Key audit matters

The key risks that we identified in the current year were:

 – Appropriateness of supplier rebates;

 – Inventory provision for slow-moving and obsolete inventory; and

 – Accounting for restructuring costs.

Materiality

Scoping

Significant changes 
in our approach

The materiality that we used in the current year was £45m (2016: £40m) which was determined on the basis of approximately 5% of profit 
before tax excluding exceptional items.

We performed full audits on the three key regions of continuing businesses, Head office entities and the consolidation process, 
representing 97% (2016: 96%) of revenue, 99% (2016: 86%) of profit before tax and 98% (2016: 99%) of net assets.

Our approach is consistent with the previous year with the exception of:

 – the inclusion of an additional key audit matter relating to the accounting for restructuring costs. This relates to the disposal of 

the Nordic region businesses and the restructuring in the UK where judgements are made over the costs categorised as exceptional.

 – the exclusion of the key audit matter relating to goodwill and intangible asset carrying values. Following the impairment charge 
recognised for Beijer and the proposed sale of the Nordic businesses, the judgement over the carrying value of goodwill and 
intangible assets reduced; and 

 – our planned audit scope has changed, taking into consideration changes in the Group structure as a result of completed and 

planned disposals. The Nordic regions (Denmark, Sweden, Finland and Norway) and Switzerland were subject to full scope audits in 
the previous year. This year the scope has been reduced to analytical procedures.

128 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Conclusions related to principal risks, going concern and viability statement
We have reviewed the Directors’ statement regarding the appropriateness of the going concern basis of accounting contained within note 1 to the 
Financial Statements and the Directors’ statement on the longer-term viability of the Group contained within the principal risks and their management 
section on page 43.

We are required to state whether we have anything material to add or draw attention to in relation to:

 – the disclosures on pages 42-49 that describe the principal risks and explain how they are being managed or mitigated;
 – the Directors’ confirmation on page 51 that they have carried out a robust assessment of the principal risks facing the Group, including those that 

would threaten its business model, future performance, solvency or liquidity;

 – the Directors’ statement in note 1 to the Financial Statements about whether they considered it appropriate to adopt the going concern basis 

of accounting in preparing them and their identification of any material uncertainties to the Group and the parent company’s ability to continue 
to do so over a period of at least 12 months from the date of approval of the financial statements;

 – the Directors’ explanation on page 43 as to how they have assessed the prospects of the Group, over what period they have done so and why they 
consider that period to be appropriate, and their statement as to whether they have a reasonable expectation that the Group will be able to continue 
in operation and meet its liabilities as they fall due over the period of their assessment, including any related disclosures drawing attention to any 
necessary qualifications or assumptions; or

 – whether the Directors’ statements relating to going concern and the prospects of the Company required in accordance with Listing Rule 9.8.6R(3) 

are materially inconsistent with our knowledge obtained in the audit.

We confirm that we have nothing material to add or draw attention to in respect of these matters.

We agreed with the Directors’ adoption of the going concern basis of accounting and we did not identify any such material uncertainties. However, 
because not all future events or conditions can be predicted, this statement is not a guarantee as to the Group’s ability to continue as a going concern.

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the 
current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. These matters 
included those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the 
engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters.

Appropriateness of supplier rebates 

Key audit matter 
description

How the scope of our 
audit responded to 
the key audit matter

As described in the Audit Committee report on page 61 as a significant judgement and the Accounting Policies in note 37 to the 
Financial Statements, the Group recognises a reduction in cost of sales as a result of amounts receivable from suppliers in the form of 
rebate arrangements. Where the rebate arrangements are non-tiered arrangements (flat rate), there is limited judgement. However, 
a proportion of the rebate arrangements comprise annual volume rebates, for which the end of the period is often non coterminous 
with the Group’s year-end. Additionally, in some cases the rebate rises as a portion of purchases, as higher quantities or values of the 
purchases are made. 

There is complexity in supplier rebates which give rise to management judgement and scope for fraud and error in accounting for 
this income.

Judgement is required in estimating the expected level of rebates for the rebate year, driven by the forecast purchase volumes. 
This requires a detailed understanding of the specific contractual arrangements themselves as well as complete and accurate source 
data to apply the arrangements to.

We assessed the design and implementation of manual and automated controls over the recording of supplier rebate income.

Our procedures on supplier rebates included:

 – evaluating the design and implementation of key controls operating across the Group over the appropriateness of supplier rebates;

 – in certain components, testing the operating effectiveness of the controls relating to supplier rebates;

 – interviewing a sample of Ferguson’s internal buyers to supplement our understanding of the key contractual rebate arrangements;

 – testing the accuracy of the amounts recognised by agreeing a sample to individual supplier agreements;

 – circularising a sample of suppliers to test whether the arrangements recorded were complete;

 – testing the completeness and accuracy of the inputs to the calculations for recording supplier rebates by agreement to supporting 
evidence, including historical volume data. We challenged the assumptions underlying management’s estimates of purchase 
volumes including looking at the historical accuracy of previous estimates and historical purchase trends and recalculation of rebates 
for a sample of suppliers;

 – consider the adequacy of rebate related disclosure within the Group’s financial statement;

 – holding discussions with management to understand if there has been any whistleblowing; and

 – testing post year-end cash receipts, where relevant, to test the recoverability of amounts recorded.

Key observations

We consider the Group’s estimation methodology to be prudent based on a number of factors, including a look back at historical cash 
receipts. However, the methodology is consistently applied year-on-year and the understatement of rebate income is not material to the 
financial position or the reported financial result as at 31 July 2017.

Ferguson plc Annual Report and Accounts 2017

129

Independent auditor’s report to the members of Ferguson plc continued

Inventory provision for slow-moving and obsolete inventory 

Key audit matter 
description

The Group had inventory of £1,816m at 31 July 2017, held in distribution centres, warehouses and numerous branches, and across 
multiple product lines. Details of its valuation are included in the Audit Committee report on page 61 and the Accounting policies in note 
37 to the Financial Statements.

Inventories are carried at the lower of cost and net realisable value. As a result, the Directors apply judgement in determining the 
appropriate values for slow-moving or obsolete items. Inventory is net of a provision of £113m which is primarily driven by comparing 
the level of inventory held to future projected sales.

The provision is calculated within the Group’s accounting systems using an automated process.

We consider the assessment of inventory provisions to require judgement based on the size of the inventory balance held at year-end 
and the manual intervention required in the calculation. There is risk that inappropriate management override and/or error may occur.

How the scope of our 
audit responded to 
the key audit matter

We challenged the appropriateness of management’s assumptions applied in calculating the value of the inventory provisions by:

 – evaluating the design and implementation of key inventory provision controls operating across the Group, including those at a 

sample of distribution centres, warehouses and branches;

 – evaluating the design and implementation of key system controls around the provision calculation and their operating effectiveness;

 – comparing the net realisable value, obtained through a detailed review of sales subsequent to the year-end, to the cost price 
of a sample of inventories and comparison to the associated provision to assess whether inventory provisions are complete;

 – reviewing the historical accuracy of inventory provisioning, and the level of inventory write-offs during the year; and

 – challenging the completeness of inventory provisions through assessing actual and forecast sales of inventory lines to assess 

whether provisions for slow moving or obsolete stock are valid and complete.

Key observations

We consider the Group’s provisioning methodology to be prudent when compared with historical levels of inventory write-offs. 
However, the methodology is consistently applied year-on-year and our estimate of the potential overstatement of the provision is not 
material to the financial position or the reported result as at 31 July 2017.

Accounting for restructuring costs 

Key audit matter 
description

As described in notes 5 and 8 to the Financial Statements, the Group has announced a restructuring plan for the UK business and the 
disposal of the Nordic region businesses.

The key judgements related to this risk lie in the estimation of the restructuring costs where they may differ from the future obligations. 
By nature, the provision is difficult to estimate and includes many variables. There is a risk that the provision could be underestimated by 
management to minimise the liabilities. Additionally, depending on timing there is a risk that costs could be provided inappropriately that 
are not yet committed.

The impact of strategic reviews within the business and other future events gives rise to a source of estimation uncertainty. The Group 
has recognised a cost of £40m in the year in respect of the UK restructuring, which is reported as an exceptional item in note 5, and 
an additional amount related to the Nordic region businesses, which is shown within discontinued exceptional items (note 8). There is 
a judgement required in determining whether disclosure as an exceptional item is appropriate. The UK business is in phase 2 of the 
restructuring and given the branch closures and expected job losses, there is judgement around the estimated costs.

How the scope of our 
audit responded to 
the key audit matter

Our procedures on restructuring costs included:

 – challenging the key judgements made by management including evaluating the positions taken on which costs were provided for;

 – determining whether what is disclosed as exceptional directly related to the restructuring was incremental;

 – checking the consistency of items included year-on-year and assessing adherence to IFRS requirements and latest Financial 

Reporting Council (“FRC”) guidance;

 – holding discussions with the finance teams on the provision recorded;

 – testing the provision in place by agreeing it to documentation to assess appropriateness of the level of provisioning; and

 – understanding if any aspects of the restructuring could result in items to be classified as impaired.

Key observations

We consider the restructuring charge recorded in the year to have been appropriately calculated. 

130 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Our application of materiality
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a reasonably 
knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work and in evaluating the results 
of our work. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group materiality

£45m (2016: £40m)

Basis for determining 
materiality

Approximately 5% of profit before tax excluding exceptional items.

The profit before tax excluding exceptional items was £951m, which is £229m lower than the statutory profit of £1,180m.  
The exceptional items we excluded from our determination are non-recurring in nature and explained further in note 5.

Rationale for the 
benchmark applied

Profit before tax is a key metric for users of the financial statements and adjusting for exceptional items is to reflect the manner in which 
business performance is reported and assessed by external users of the financial statements.

£951m

£45m

PBT excluding exceptionals

Group materiality

Group materiality £45m

Component materiality range £23m to £36m

Audit Committee reporting threshold £2m

We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £2m (2016: £1m), as well as differences 
below that threshold that, in our view, warranted reporting on qualitative grounds. This is a change from the prior year where we reported all 
misstatements above £1m. This reflects the continued growth in the business.

We also report to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the financial statements. 

An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including Group-wide controls, and assessing the risks 
of material misstatement at the Group level. In addition, the understanding gained in our first year audit was utilised in scoping our second year audit. 
Based on that assessment we focused our Group audit scope primarily on the audit work at the three key regions of continuing businesses (USA, 
UK and Canada). Full audits were performed in these locations. At the Group level we also tested Head office entities and the consolidation process. 
Of continuing results, this provided coverage of 97% of revenue, 99% of the profit before tax and 98% of the net assets. 

In 2016, Switzerland (Tobler) and the Nordic regions (Denmark, Sweden, Norway and Finland) were in full audit scope. Following changes to the Group 
structure as a result of completed and planned disposals, Switzerland and the Nordic regions are subject to analytical procedures in the current year, 
which is consistent with the remaining entities in the Group.

  Full audit scope

  Analytical procedures

Revenue

97%

3%

Profit before tax

99%

1%

Net assets

98%

2%

The Group team is responsible for the Head Office entities in the UK and Switzerland and the consolidation. The Group team carried out analytical 
procedures to confirm our conclusion that there were no significant risks of material misstatement of the aggregated financial information of the remaining 
components not subject to audit.

The component teams in the USA, UK and Canada perform audit work and report into the Group team.

The Group audit team continued to follow a programme of planned visits that has been designed so that a senior member of the Group audit team visits 
each of the most significant locations where the Group audit scope was focused every year, being the USA, UK and Canada. Senior members of the 
Group team also visited Denmark. In years when we do not visit a significant component we will include the component audit partner in our team briefing, 
send detailed instructions to our component audit teams, discuss their risk assessment, and review documentation of the findings from their work. 
For all components we attend the local close meetings. 

Ferguson plc Annual Report and Accounts 2017

131

Independent auditor’s report to the members of Ferguson plc continued

Other information
The Directors are responsible for the other information. The other information comprises the information included in the Annual Report, other than the 
financial statements and our auditor’s report thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our auditor’s report, 
we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other 
information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement 
in the financial statements or a material misstatement of other information. If, based on the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report that fact.

In this context, matters that we are specifically required to report to you as uncorrected material misstatements of the other information include where 
we conclude that:

 – Fair, balanced and understandable – the statement given by the Directors that they consider the Annual Report and Financial Statements taken as 

a whole is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group’s performance, business 
model and strategy, is materially inconsistent with our knowledge obtained in the audit; or

 – Audit Committee reporting – the section describing the work of the Audit Committee does not appropriately address matters communicated by us to 

the audit committee; or

 – Directors’ statement of compliance with the UK Corporate Governance Code – the parts of the Directors’ statement relating to the Company’s 
compliance with the UK Corporate Governance Code containing provisions specified for review by the auditor in accordance with Listing Rule 
9.8.10R(2) do not properly disclose a departure from a relevant provision of the UK Corporate Governance Code. 

We have nothing to report in respect of these matters.

Responsibilities of the Directors
As explained more fully in the Directors’ responsibilities statement, the Directors are responsible for the preparation of the financial statements and 
for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary to enable the preparation 
of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the parent company’s ability to continue as a going 
concern, disclosing as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either intend 
to liquidate the Group or the parent company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due 
to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that 
an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error 
and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken 
on the basis of these financial statements.

A further description of our responsibilities for the audit for the financial statements is located on the Financial Reporting Council’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report
This report is made solely to the Company’s members, as a body, in accordance with Article 113A of the Companies (Jersey) Law, 1991. Our audit work has 
been undertaken so that we might state to the Company’s members those matters we are required to state to them in an auditor’s report and/or those 
further matters we have expressly agreed to report to them on in our engagement letter and for no other purpose. To the fullest extent permitted by law, 
we do not accept or assume responsibility to anyone other than the Company and the Company’s members as a body, for our audit work, for this report, 
or for the opinions we have formed.

132 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Report on other legal and regulatory requirements
Opinions on other matters prescribed by our engagement letter
In our opinion the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the provisions of the UK 
Companies Act 2006 as if that Act had applied to the Company.

In our opinion, based on the work undertaken in the course of the audit:

 – the information given in the strategic report and the Directors’ report for the financial year for which the financial statements are prepared is consistent 

with the financial statements; and

 – the strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the Group and of the parent company and their environment obtained in the course of the audit, 
we have not identified any material misstatements in the strategic report or the Directors’ report.

Matters on which we are required to report by exception
Adequacy of explanations received and accounting records 
Under the Companies (Jersey) Law, 1991 we are required to report to you if, in our opinion:

 – we have not received all the information and explanations we require for our audit; or
 – adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches 

not visited by us; or

 – the financial statements are not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters. 

Directors’ remuneration
We are also required to report, under the Companies Act 2006 (as if that Act had applied to the Company) if in our opinion certain disclosures of 
Directors’ remuneration have not been made or the part of the Directors’ Remuneration Report to be audited is not in agreement with the accounting 
records and returns. 

We have nothing to report arising from these matters. 

Other matters
Auditor tenure
Following the recommendation of the Audit Committee, we were appointed by the Company on 12 November 2015 to audit the financial statements 
for the year ending 31 July 2016 and subsequent financial periods. The period of total uninterrupted engagement including previous renewals and 
reappointments of the firm is two years, covering periods from our appointment to 31 July 2017.

Consistency of the audit report with the additional report to the Audit Committee
Our audit opinion is consistent with the additional report to the Audit Committee we are required to provide in accordance with ISAs (UK).

Ian Waller 
For and on behalf of Deloitte LLP 
Recognized Auditor 
London, UK

2 October 2017

Ferguson plc Annual Report and Accounts 2017

133

Company profit and loss account
Year ended 31 July 2017

Administrative expenses

Operating loss

Income from shares in Group undertakings

Profit on ordinary activities before interest

Interest payable and similar charges

Profit before tax

Tax

Profit for the financial year

Company statement of changes in equity

At 1 August 2015

Profit for the year

Purchase of own shares by Employee Benefit Trusts

Issue of own shares by Employee Benefit Trusts

Credit to equity for share-based payments

Purchase of Treasury shares

Disposal of Treasury shares

Dividends paid

At 31 July 2016

Profit for the year

Purchase of own shares by Employee Benefit Trusts

Issue of own shares by Employee Benefit Trusts

Credit to equity for share-based payments

Disposal of Treasury shares

Dividends paid

At 31 July 2017

Called up 
share capital
£m

Share 
premium
£m

Notes

Treasury 
shares 
reserve
£m

Own shares 
reserve
£m

9

10

8

8

9

10

8

29

42

(240)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(300)

24

–

29

42

(516)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

31

–

(63)

–

(14)

20

–

–

–

–

(57)

–

(6)

15

–

–

–

29

42

(485)

(48)

2017 
£m

(11)

(11)

466

455

(8)

447

–

447

2016 
£m

(11)

(11)

600

589

(12)

577

–

577

Retained 
earnings
£m

7,469

577

–

(19)

20

–

(10)

(238)

7,799

447

–

(15)

22

(10)

(259)

7,984

Total 
shareholders’ 
equity
£m

7,237

577

(14)

1

20

(300)

14

(238)

7,297

447

(6)

–

22

21

(259)

7,522

134 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Company balance sheet
Year ended 31 July 2017

Fixed assets

Investments in subsidiaries

Current assets

Debtors: amounts falling due within one year

Current liabilities

Creditors: amounts falling due within one year

Net current liabilities

Net assets

Capital and reserves

Called up share capital

Share premium

Treasury shares reserve

Own shares reserve

Retained earnings

Total shareholders’ equity

Notes

2017 
£m

2016 
£m

3

4

5

6

7

8

9

8,309

8,309

7,945

7,945

1

2

(788)

(787)

7,522

29

42

(485)

(48)

7,984

7,522

(650)

(648)

7,297

29

42

(516)

(57)

7,799

7,297

The accompanying notes are an integral part of these Company financial statements.

The Company financial statements on pages 134 to 137 were approved by the Board of Directors on 2 October 2017 and were signed on its behalf by:

John Martin 
Group Chief Executive 

Mike Powell
Chief Financial Officer

Ferguson plc Annual Report and Accounts 2017

135

 
Notes to the Company financial statements
Year ended 31 July 2017

1 – Corporate information
Ferguson plc (the “Company”) was incorporated and registered in 
Jersey on 28 September 2010 under the Jersey Companies Law as 
a public company limited by shares under the name Ferguson plc with 
registered number 106605. The principal legislation under which the 
Company operates is the Companies (Jersey) Law 1991, as amended, 
and regulations made thereunder. The address of its registered 
office is 26 New Street, St Helier, Jersey, JE2 3RA, Channel Islands. 
It is headquartered in Switzerland.

The principal activity of the Company is to act as the ultimate holding 
company of the Ferguson Group of companies.

The Company changed its name from Wolseley plc to Ferguson plc 
on 31 July 2017.

2 – Company accounting policies
Basis of accounting
The Company meets the definition of a qualifying entity under FRS 100 
(Financial Reporting Standard 100) issued by the Financial Reporting 
Council (“FRC”). Accordingly, the financial statements have been prepared 
in accordance with FRS 101 (Financial Reporting Standard 101) “Reduced 
Disclosure Framework” as issued by the FRC. 

As permitted by FRS 101, the Company has taken advantage of the 
disclosure exemptions available under that standard in relation to share-
based payments, financial instruments, capital management, presentation 
of comparative information in respect of certain assets, presentation of a 
cash flow statement, standards not yet effective, impairment of assets and 
related party transactions.

The financial statements have been prepared on the historical cost basis 
and on the going concern basis.

Note 4 (Operating profit) on page 95, note 9 (Dividends) on page 98, 
note 27 (Share capital) on page 113, note 28 (Share-based payments) 
on page 114 and note 36 (Post-balance sheet events) on page 119 of 
the Ferguson plc consolidated financial statements form part of these 
financial statements.

Foreign currencies
The financial statements are presented in sterling which was the functional 
currency of the Company at 31 July 2017.

The cost of the Company’s investments in overseas subsidiary 
undertakings is translated into sterling at the rate ruling at the date 
of investment.

Foreign currency transactions entered into during the year are 
translated into sterling at the rates of exchange ruling on the dates of 
the transactions. Monetary assets and liabilities denominated in foreign 
currencies are retranslated at the rate of exchange ruling at the balance 
sheet date. All currency translation differences are charged or credited 
to retained earnings.

Cash at bank and in-hand
Cash at bank and in-hand includes cash in-hand and deposits held 
with banks which are readily convertible to known amounts of cash. 
Bank overdrafts are shown within borrowings in current liabilities on the 
balance sheet to the extent there is no right of offset or intention to net 
settle with cash balances.

Share capital
The Company has one class of shares, ordinary shares, which are 
classified as equity. Incremental costs directly attributable to the issue 
of new shares or options are shown in equity as a deduction from the 
proceeds, net of tax.

Where the Company or one of the Company’s trusts purchases the 
Company’s equity share capital, the consideration paid, including any 
directly attributable incremental costs (net of tax), is deducted from equity 
attributable to the Company’s equity holders until the shares are cancelled, 
reissued or disposed of. Where such shares are subsequently disposed 
or reissued, any consideration received, net of any directly attributable 
incremental transaction costs and the related tax effects, is included in 
equity attributable to the Company’s equity holders.

Share-based payments
Share-based incentives are provided to employees under the Company’s 
executive share option, long term incentive and share purchase and 
ordinary share plans. The Company recognises a compensation cost 
in respect of these plans that is based on the fair value of the awards, 
measured using Binomial and Monte Carlo valuation methodologies. 
For equity-settled plans, the fair value is determined at the date of grant 
(including the impact of non-vesting conditions such as requirement 
for employees to save) and is not subsequently remeasured unless the 
conditions on which the award was granted are modified. Generally, the 
compensation cost is recognised on a straight-line basis over the vesting 
period. Adjustments are made to reflect expected and actual forfeitures 
during the vesting period due to the failure to satisfy service conditions 
or achieve non-market performance conditions.

Dividends payable
Dividends on ordinary shares are recognised in the Company’s financial 
statements in the period in which the dividends are paid or approved by 
the shareholders of the Company.

Tax
Ferguson plc is taxed as a holding company in Switzerland so no tax is 
due at cantonal or communal level. The tax charge is therefore made 
up of federal tax and capital tax. Federal tax is levied on profits in the 
year subject to any participation exemption for qualifying dividends from 
subsidiaries. Capital tax is based on the value of the Company’s assets, 
primarily its investment in Wolseley Limited and Ferguson Holdings 
(Switzerland) AG.

3 – Fixed asset investments 

Investments in subsidiaries
Fixed asset investments are recorded at cost less provision for impairment. 
The Company assesses at each balance sheet date whether there 
is objective evidence that an investment or a group of investments 
is impaired.

At 1 August 2016

Additions

At 31 July 2017

All of the above investments are in unlisted shares. The Directors believe 
that the carrying value of the investments is supported by the recoverable 
amount of their underlying assets. 

136 Ferguson plc Annual Report and Accounts 2017

Cost  
£m

7,945

364

8,309

Strategic report

Governance

Financials

Other information

3 – Fixed asset investments continued

The Company’s direct holdings in subsidiary undertakings as at 31 July 
2017 were as follows:

Company

Country of registration 
and operation

Principal activity

Wolseley Limited

England and Wales

Investment

Ferguson de Puerto 
Rico, Inc.

Commonwealth of 
Puerto Rico

Distributor of 
industrial products

Ferguson Holdings 
(Switzerland) AG

Switzerland

Investment

Percentage  
of ordinary 
shares held

100%

100%

100%

Details of the subsidiary undertakings of the Company, including those 
that are held indirectly, are listed on pages 140 and 141 of the Ferguson plc 
Annual Report.

10 – Share-based payments
Details of share awards granted by Group companies to employees, and 
that remain outstanding over the Company’s shares are set out in note 
28 on page 114 to the Ferguson plc consolidated financial statements. 
The net profit and loss charge to the Company for equity-settled share-
based payments was £nil (2016: £nil). The Company charged the full 
amount incurred for equity-settled share-based payments of £22 million 
(2016: £20 million) to its subsidiary undertakings.

11 – Contingent liabilities
Provision is made for the Directors’ best estimate of known claims and 
legal actions in progress. The Company takes legal advice as to the 
likelihood of success of claims and actions and no provision is made where 
the Directors consider, based on that advice, that the action is unlikely to 
succeed or a sufficiently reliable estimate of the potential obligation cannot 
be made.

4 –  Debtors: amounts falling due within one year 

Other debtors

Total

2017  
£m

1

1

2016  
£m

2

2

In addition, the Company has given certain banks and lenders authority 
to transfer at any time any sum outstanding to its credit against or towards 
satisfaction of its liability to those banks of certain subsidiary undertakings. 
The Company has also given indemnities and warranties to the purchasers 
of businesses from the Company and certain Group companies in respect 
of which no material liabilities are expected to arise.

The fair value of amounts included in debtors approximates to book value. 

5 –  Creditors: amounts falling due within one year 

The Company acts as a guarantor for the Group’s UK defined benefit 
pension plan, which is disclosed in note 26 on pages 110 to 112 to the 
Ferguson plc consolidated financial statements.

Bank overdrafts

Other creditors

Amounts owed to Group companies

Total

2017  
£m

787

1

–

788

2016  
£m

–

3

647

650

The fair value of amounts included in creditors approximates to book 
value. Bank overdrafts are interest bearing, carrying an interest rate 
of 2.0 per cent and are payable on demand. Amounts owed to Group 
companies in 2016 were interest bearing, carrying an interest rate of  
1.2 per cent and were payable on demand.

12 –  Employees, employee costs and 

auditor’s remuneration

The average number of employees of the Company in the year ended 
31 July 2017 was one (2016: one). Other employees of Group companies 
were seconded or assigned to the Company in the period in order to 
fulfil their duties or to carry out the work of the Company. Each of the Non 
Executive Directors of the Company has an appointment letter with the 
Company. The Executive Directors and certain other senior managers 
of the Group have assignment letters in place with the Company. 
Total employment costs of the Company for the period, including 
Non Executive Directors and seconded employees, were £2 million 
(2016: £2 million).

6 – Share capital
Details of the Company’s share capital are set out in note 27 on page 113 
to the Ferguson plc consolidated financial statements.

Fees payable to the auditor for the audit of the Company’s financial 
statements are set out in note 4 on page 95 to the Ferguson plc 
consolidated financial statements.

7 – Share premium account
Details of new share capital subscribed are set out in note 27 on page 113 
to the Ferguson plc consolidated financial statements.

13 – Dividends
Details of the Company’s dividends are set out in note 9 on page 98 to the 
Ferguson plc consolidated financial statements.

8 – Treasury shares
Details on Treasury shares are set out in note 27 on page 113 to the 
Ferguson plc consolidated financial statements.

9 – Own shares reserve
During the year, the Company contributed £6 million (2016: £11 million) 
of cash to its USA Employee Benefit Trust and £nil (2016: £3 million) to 
its Jersey Employee Benefit Trust to purchase shares. The Treasury 
shares held by both of these Trusts have been consolidated within the 
Company’s balance sheet as at 31 July 2017 and amount to £48 million 
(2016: £57 million). 

14 – Related party transactions
The Company is exempt under the terms of FRS 101 from disclosing 
related party transactions with entities that are 100 per cent owned 
by Ferguson plc.

15 – Post-balance sheet events
Details of post-balance sheet events are given in note 36 on page 119 
of the Ferguson plc consolidated financial statements.

Ferguson plc Annual Report and Accounts 2017

137

2017  
£m

2016 
£m

2015 
£m

2014
£m

11,994

2,012

1,218

15,224

9,456

1,996

1,097

12,549

8,343 

1,987 

1,138 

11,468

7,070

1,853

1,413

10,336

966

76

56

(39)

1,059

(64)

–

229

1,224

(43)

(1)

1,180

(292)

888

(105)

783

(259)

–

(259)

1,070

808

2,094

3,972

29

42

351

3,016

3,438

534

3,972

775

74

53

(45)

857

(48)

(94)

(4)

711

(36)

–

675

(210)

465

185

650

(238)

–

(238)

1,104

1,434

1,301

3,839

29

42

380

2,452

2,903

936

3,839

681 

90 

55 

(43)

783

(41)

(4)

(2)

736 

(43)

–

693 

(215)

478 

(265)

213 

(222)

–

(222)

1,011 

1,164 

1,230 

3,405 

29 

42 

117 

2,412 

2,600 

805 

3,405 

546

96

72

(35)

679

(15)

–

27

691

(24)

–

667

(199)

468

36

504

(191)

(298)

(489)

1,198

1,226

1,173

3,597

29

41

127

2,689

2,886

711

3,597

Restated

2013 
£m

6,785

1,769

1,568

10,122

492

95

80

(42)

625

(20)

(10)

(13)

582

(25)

–

557

(185)

372

(76)

296

(173)

(348)

(521)

1,246

1,263

955

3,464

28

27

402

2,596

3,053

411

3,464

Five-year summary(a)

Revenue 

USA

UK

Canada and Central Europe

Group

Trading profit 

USA

UK

Canada and Central Europe

Central and other costs

Group

Amortisation of acquired intangible assets

Impairment of goodwill and acquired intangible assets

Exceptional items

Operating profit

Finance costs

Share of result of associate 

Profit before tax 

Tax

Profit from continuing operations

(Loss)/profit from discontinued operations

Profit attributable to equity shareholders

Ordinary dividends

Special dividend

Total dividends

Net assets employed

Intangible fixed assets

Property, plant and equipment

Other net assets, excluding liquid funds

Financed by

Share capital

Share premium

Translation reserve

Retained earnings and other reserves

Equity attributable to shareholders of the Company

Net debt

Net assets employed

138 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Continuing operations (unless otherwise stated)

Like-for-like revenue growth

Gross margin

Trading margin 

Headline earnings per share

Basic earnings per share from continuing and discontinued operations

Dividends per share (in respect of the financial year)

Special dividend per share

Cover for ordinary dividends

Net tangible assets per ordinary share

Return on gross capital employed 

Average number of employees 

Number of shares in issue at year-end (million)

Number of branches at year-end

Continuing operations

Discontinued operations

Total branches

US dollar translation rate

Income statement/profit and loss

Balance sheet

Euro translation rate

Income statement/profit and loss

Balance sheet

Canadian dollar translation rate

Income statement/profit and loss

Balance sheet

2017 

5.8%

29.0%

7.0%

288.9p

311.6p

110.0p

–

2.6

886.9p

19.6%

33,511

267

2,310

380

2,690

1.27

1.32

1.16

1.12

1.68

1.65

2016

2.7%

28.6%

6.8%

234.7p

256.4p

100.0p

–

2.3

673.8p

17.2%

32,269

267

2,498

256

2,754

1.46

1.32

1.31

1.18

1.94

1.72

2015

7.1%

28.3%

6.8%

206.7p

82.1p

90.75p

–

2.3

595.1p

16.9%

31,033

267

2,480

427

2,907

1.56

1.56

1.33

1.42

1.86

2.04

2014

5.2%

28.1%

6.6%

173.2p

189.8p

82.5p

110.0p

2.1

632.1p

14.8%

29,596

267

2,444

436

2,880

1.64

1.69

1.21

1.26

1.76

1.84

Restated

2013 

5.8%

27.7%

6.2%

154.5p

107.4p

66.0p

122.0p

2.3

659.9p

14.3%

28,990

274

2,470

558

3,028

1.56

1.52

1.20

1.14

1.57

1.56

(a) for an extract of the five-year summary presented in US dollars please visit www.fergusonplc.com 

Ferguson plc Annual Report and Accounts 2017

139

Group companies

The Ferguson Group comprises a large number of companies. This list includes only those subsidiaries which in the Directors’ opinion principally affect 
the figures shown in the consolidated financial statements. A full list of subsidiary undertakings is detailed in the second list below and on the next page.

Principal subsidiary undertakings

Company name

Beijer Byggmaterial AB 

Capstone Global Solutions AG

DT Finland Oy

Ferguson Enterprises Inc

Ferguson Finance (Switzerland) AG

Principal activity

Operating company

Operating company

Operating company

Operating company

Financing company

Ferguson Holdings (Switzerland) AG*

Investment company

Ferguson Group Services Limited

Neumann Bygg AS

Stark Group Holdings A/S

Wasco Holding B.V.

Wolseley Canada Inc.

Wolseley UK Limited

Wolseley Capital, Inc.

Wolseley Insurance Limited

Wolseley Investments North America, Inc.

Wolseley Limited *

Service company

Operating company

Operating company

Operating company

Operating company

Operating company

Financing company

Operating company

Investment company

Investment company

Country of incorporation

Sweden

Switzerland

Finland

USA

Switzerland

Switzerland

England and Wales

Norway

Denmark

The Netherlands

Canada

England and Wales

USA

Isle of Man

USA

England and Wales

(1)   Shareholdings in companies marked * are held 100 per cent directly by Ferguson plc. The proportion of the voting rights in the subsidiary undertakings held directly by Ferguson plc do not 

differ from the proportion of the ordinary shares held. All other shareholdings in the above mentioned companies are held by intermediate subsidiary undertakings.

(2) All shareholdings in the above subsidiary undertakings are of ordinary shares or equity capital.
(3) All subsidiary undertakings have been included in the consolidation. 

Full list of subsidiary undertakings
A full list of subsidiaries, joint ventures, companies in which a Ferguson Group company has a controlling interest and associated undertakings 
as at 31 July 2017. The country of incorporation and the effective percentage of equity owned (if less than 100 per cent) is also detailed below. 
Unless otherwise noted, the share capital comprises ordinary shares which are indirectly held by Ferguson plc. 

Fully owned subsidiaries
893111 Canada Inc. (Canada)(x)(11)
A C Electrical Holdings Limited (England)(ix)(30)
A C Electrical Wholesale Limited (England)(iii)(30)
A C Ferguson Limited (Scotland)(ii)(iii)(20)
Advancechief Limited (England)(ii)(iii)(2)
B Holding SAS (France)(iii)(7)
B Participations SAS (France)(iii)(7)
Beijer Byggmaterial AB (Sweden)(iii)(14)
Beijer Byggmaterial i Uppsaala AB (Sweden)(iii)(14)
British Fittings Central Limited (England)(ii)(iii)(2)
British Fittings Company (North Eastern) Limited 
(England)(ii)(ix)(2)
British Fittings Group Limited (England)(ii)(iii)(2)
British Fittings Limited (England)(ii)(iii)(2)
Broughton’s Limited (England)(ii)(iii)(2)
Build Center Limited (England)(ii)(iii)(2)
Build.com, Inc.(US)(ix)(3)
Builder Center Limited (England)(ii)(iii)(2)
Building & Engineering Plastics Limited  
(England)(ii)(iii)(2)
Capstone Global Solutions AG (Switzerland)(iii)(1)
Caselco Limited (England)(ii)(iii)(2) 
Clawfoot Supply, LLC (US)(xii)(3)
Clayton International, LLC (US)(xii)(3)
Controls Center Limited (England)(ii)(ix)(2)
Crew-Davis Limited (England)(ii)(iii)(2)

140 Ferguson plc Annual Report and Accounts 2017

Davidson Group Leasing Co. LLC (US)(xii)(3)
Drain Center Limited (England)(ii)(iii)(2)
DT Finland Oy (Finland)(iii)(21)
DT Holding (Sweden) AB (Sweden)(iii)(14)
DT Holding 1 AS (Denmark)(iii)(17)
Electro Energy A/S (Denmark)(iii)(16)
Energy & Process Corporation (US)(x)(3)
Ferguson Enterprises Inc (US)(x)(3)
Ferguson Enterprises Real Estate, Inc (US)(iii)(3)
Ferguson Finance (Switzerland) AG  
(Switzerland)(iii)(1)
Ferguson Fire & Fabrication Inc. (US)(iii)(5)
Ferguson Group Services Limited (England)(iii)(2)
Ferguson Holdings (Switzerland) AG 
(Switzerland)(i)(iii)(1)
Ferguson Panama, S.A. (Panama)(x)(4)
Ferguson Receivables, LLC. (US)(x)(3)
Ferguson Sourcing (Switzerland) AG 
(Switzerland)(iii)(1)
Fusion Provida Holdco Limited (England)(iii)(30)
Fusion Provida UK Limited (England)(iii)(30)
G. L. Headley Limited (England)(ii)(iii)(2)
Glegg & Thomson Limited (Scotland)(ii)(iii)(20)
H.P. Products Corporation (US)(x)(3)
Hall & Co. Limited (England)(ii)(iii)(30)
Health Equipment Hire Limited (England)(ii)(iii)(2)

Heating Replacement Parts & Controls 
Limited (England)(ii)(iii)(2)
Heatmerchants Limited (England)(ii)(iii)(2)
Het Onderdeel BV (Netherlands)(iii)(24)
Hobro Ny Trælast A/S (Denmark)(iii)(26)
Home Outlet Online Limited (England)(iii)(30)
HP Logistics, Inc. (US)(x)(3)
Huggjärnet 6 Kommanditbolag (Sweden)(xiii)(14)
Improvement Brand Holdings, Inc. (US)(x)(3) 
Julise Limited (England)(ii)(iii)(2)
King & Company (1744) Limited (England)(ii)(iii)(2)
Kommanditbolaget Näringen 8:4 (Sweden)(xiii)(14)
Living Direct, Inc. (US)(x)(3)
M. A. Ray & Sons Limited (England)(ii)(iii)(2)
Matera Paper Company, Inc. (US)(x)(3)
Melanie Limited (England)(ii)(iii)(2)
Mölnlycke Trä AB (Sweden)(iii)(14)
MPS Builders Merchants Limited (England)(iii)(30)
Neumann Bygg AS (Norway)(iii)(29)
Nevill Long Limited (England)(iii)(30)
Ningbo Capstone Service Solutions Company 
Limited (China)(iii)(27)
Northern Heating Limited (Scotland)(ii)(iii)(20)
Northern Heating Supplies Limited  
(Scotland)(ii)(iii)(20)

Strategic report

Governance

Financials

Other information

Wolseley Centers Limited (England)(ii)(iii)(2)
Wolseley Centres Limited (England)(ii)(iii)(2)
Wolseley de Puerto Rico, Inc. (Puerto Rico)(i)(x)(3)
Wolseley Developments Limited (England)(ii)(iii)(2)
Wolseley Directors Limited (England)(ii)(iii)(2)
Wolseley ECD Limited (Northern Ireland)(ii)(iii)(9)
Wolseley Engineering Limited (England)(ii)(iii)(2)
Wolseley Europe Limited (England)(iii)(2)
Wolseley Finance (Isle of Man) Limited  
(Isle of Man)(ii)(ix)(xiv)(8)
Wolseley Finance (Thames) Limited  
(England)(ii)(iii)(2)
Wolseley Finance (Theale) Limited (England)(ii)(vii)(2)
WFBM SNC (France)(iii)(7)
Wolseley Green Deal Services Limited  
(England)(iii)(30)
Wolseley Group Holdings Limited (England)(iii)(2)
Wolseley Haworth Limited (England)(iii)(30)
Wolseley Holding A/S (Denmark)(iii)(17)
Wolseley Holdings (Ireland)  
(Republic of Ireland)(ii)(iii)(xiv)(6)
Wolseley Holdings Canada Inc. (Canada)(xi)(11)
Wolseley Industrial Canada Inc. (Canada)(iii)(11)
Wolseley Insurance Limited (Isle of Man)(ix)(31)
Wolseley Integrated de Mexico, S.A. de C.V. 
(Mexico)(iv)(33)
Wolseley Integrated Services Inc. (Canada)(x)(11)
Wolseley Investments Limited (England)(ii)(iii)(2)
Wolseley Investments North America,  
Inc. (US)(iii)(3)
Wolseley Investments, Inc. (US)(iii)(3)
Wolseley Limited (England)(i)(iii)(2)
Wolseley NA Construction Services, LLC (US)(xii)(3)
Wolseley Nordic Holdings AB (Sweden)(iii)(14)
Wolseley North America, Inc. (US)(ii)(iii)(3)
Wolseley Overseas Limited (England)(iii)(2)
Wolseley Pension Trustees Limited  
(England)(ii)(iii)(2)
Wolseley Properties Limited (England)(ii)(iii)(2)
Wolseley QUEST Limited (England)(ii)(iii)(2)
Wolseley Trinidad Ltd (Trinidad and Tobago)(iii)(15)
Wolseley UK Directors Limited (England)(iii)(30)
Wolseley UK Finance Limited (Guernsey)(ii)(iii)(xiv)(18)
Wolseley UK Limited (England)(ix)(30)
Wolseley Utilities Limited (England)(iii)(30)
Wolseley-Hughes Limited (England)(ii)(iii)(2)
Wolseley-Hughes Merchants Limited  
(England)(ii)(iii)(2)
Wright (Bedford) Limited (England)(ii)(iii)(2)
Yorkshire Heating Supplies Limited  
(England)(ii)(iii)(2)

Fully owned subsidiaries (continued)
Nu-Way Heating Plants Limited (England)(ii)(iii)(2)
O.B.C. Limited (England)(ii)(iii)(2)
O.B.C. Limited (Northern Ireland)(ii)(iii)(9)
Oil Burner Components Limited (England)(ii)(iii)(2)
P.D.M. (Plumbers Merchants) Limited  
(Scotland)(ii)(iii)(20)
Parts Center Limited (England)(ii)(iii)(2)
Pat Murphy Industrial (Sales & Service) Limited 
(Republic of Ireland)(iii)(6)
Pipeline Controls Limited (England)(ii)(iii)(2)
Plumb-Center Limited (England)(ii)(iii)(2)
Power Equipment Direct Inc. (US)(x)(3)
Promandis Limited (England)(ii)(iii)(2)
Reay Electrical Distributors Limited (England)(ii)(iii)(2)
Rosco Industrial Limited (Scotland)(ii)(iii)(20)
Sellers of Leeds (Group Services) Limited 
(England)(ii)(iii)(2)
Sellers of Leeds International Limited  
(England)(ii)(iii)(2)
Sellers of Leeds Limited (England)(ix)(30)
SEMSCO Barbados, LLC (US)(ii)(x)(12)
Soak B.V. (Netherlands)(ii)(iii)(32)
St. Nicholas Finance Limited (England)(ii)(ix)(2)
STARK Føroyar PF (Denmark)(iii)(19) 
Stark Group A/S (Denmark)(iii)(17)
Stark Group Holdings A/S (Denmark)(iii)(17)
Stark Kalaallit Nunaat A/S (Greenland)(iii)(22)
Starkki Property Oy (Finland)(iii)(21)
Stock Loan Services LLC (US)(xii)(3)
Sundsvall Vagnen 1 Fastighets AB  
(Sweden)(ii)(iii)(14)
T & R Electrical Wholesalers Ltd (England)(iii)(30)
Tellum Construction, LLC (US)(xii)(3)
Thames Finance Company Limited  
(England)(ii)(iii)(2)
Thomson Brothers Limited (Scotland)(iii)(20)
Uni-Rents Limited (England)(ii)(iii)(2)
Utility Power Systems Limited (England)(vi)(30)
Wasco Distributiecentrum B.V. (Netherlands)(iii)(24)
Wasco Energie Centrum B.V. (Netherlands)(iii)(24)
Wasco Groothandelsgroep B.V.  
(Netherlands)(iii)(24)
Wasco Holding B.V. (Netherlands)(iii)(24)
Wasco Twello B.V. (Netherlands)(iii)(23)
Wholesale Group Operations, Inc. (US)(x)(3)
Wholesale Supplies (C.I.) Ltd (Jersey)(iii)(v)(10)
William Wilson & Co. (Aberdeen) Limited 
(Scotland)(ii)(iii)(20)
William Wilson & Company (Glasgow) Limited 
(Scotland)(ii)(iii)(20)
William Wilson (Rugby) Limited (England)(ii)(iii)(2)
William Wilson Holdings Limited (Scotland)(iii)(vi)(20)
William Wilson Ltd (Scotland)(iii)(20)
WM. C. Yuille & Company Limited (Scotland)(ii)(iii)(20)
Wolseley (Barbados) Ltd (Barbados)(iii)(3)
Wolseley Bristol Limited (England)(ii)(iii)(2)
Wolseley Canada Inc (Canada)(x)(11)
Wolseley Capital, Inc. (US)(x)(3)

Joint ventures
Brabyggare Sverige AB (Sweden)(iii)(25)

Controlling interests
Luxury for Less Limited (England, 68%)(viii)(13)
SCI de Lhoumaille (France, 53%)(iii)(7)
Shanghai Du De International Trading Company 
(China)(iii)(xv)(28)

Associated undertakings
Walter Meier AG (Switzerland, 39%)(iii)(34)

Notes:
(i)  Directly owned by Ferguson plc
(ii)  Dormant
(iii)  Ownership held in ordinary shares
(iv)  Ownership held in class of A shares
(v)  Ownership held in class of B Shares
(vi)  Ownership held in classes of A and B shares
(vii)   Ownership held in classes of A, B, C and D shares
(viii)   Ownership held in classes of A1, A2, B, C, D, E, G shares
(ix)  Ownership held in ordinary and preference shares
(x)  Ownership held in common stock
(xi)  Ownership held in common stock and preferred stock
(xii)   Ownership held as membership interests
(xiii)   Ownership held as partnership interests
(xiv)  Companies controlled by the Group based 

on management’s assessment

(xv)   Ownership held 100% by Luxury for Less Limited

Registered office addresses:
(1)  Grafenauweg 10, CH-6301, Zug, Switzerland
(2) 

 Parkview 1220, Arlington Business Park, Theale, 
Reading, RG7 4GA, United Kingdom
 12500 Jefferson Avenue, Newport News VA 23602, 
United States
 140 Commerce Road, Boynton Beach, FL 33426, 
Panama
 18825 San Jose, City of Industry CA, United States
 25/28 North Wall Quay, Dublin 1, Ireland
 3 avenue de l’Opera, 75001, Paris, France
 33-37 Athol Street, Douglas, IM1 1LB, Isle of Man
 42-46 Fountain Street, Belfast, Northern Ireland,  
BT1 5EF, United Kingdom

(3) 

(4) 

(5) 
(6) 
(7) 
(8) 
(9) 

(10)   47 Esplanade, St Helier, Jersey, JE1 0BD, Jersey
(11) 
(12)   9501 Highway, 92 East, Tampa FL FL 33610, 

 880 Laurentian Drive, Burlington ON L7N 3V6, Canada

United States

(13)   Attleborough House, Townsend Drive, Attleborough 
Fields Industrial Estate, Nuneaton, Warwickshire,  
CV11 6RU, United Kingdom

(14)   Box 798, S-19127, Sollentuna, Sweden
(15)   Building no 6, Fernandes Industrial Centre, Eastern 
Main Road, Laventille, Port of Spain, Trinidad 
and Tobago

(16)   GI Landevej 2, POB 1499, DK-2600, Glostrup, Denmark
(17)   Gladsaxe Møllevej 5, 2860, Søborg, Denmark
(18)   Glategny Court, Glategny Esplanade, St Peter Port,  

GY1 1WR, Guernsey

(19)   Gulsteinsvegur 3, Saltangara, Færøerne, Denmark,  

FO-600, Faroe Islands

(20)   Hareness Road, Altens Industrial Estate, Aberdeen, 

AB12 3QA, United Kingdom

(21)   Helsingintie 50, Lahti, 15100, Finland
(22)   Industrivej 16, Nuuk, 3900, Greenland
(23)   Koppelstraat 9, 7391 AK, Twello, Netherlands
(24)   Leigraaf 54, 7391 AL Twello, Twello, Netherlands
(25)   Lindingo, Stureplan 6, 4tr, 114 35, Stockholm, Sweden
(26)   Lucernevej 2, DK-9500 Hobro, Denmark
(27)   Room 1203, Building 1 (Beilun Financial Building), 

527 Baoshan Road, Xinqi, Beliun District, Ningbo, China

(28)   Room 306-1 Building 2, 3000 Yixian Road, Baoshan 

district, Shanghai, China

(29)   Sandviksboder 58, Postboks 705, Bergen, NO-5807, 

Norway

(30)   The Wolseley Center, Harrison Way, Leamington Spa, 

CV31 3HH, United Kingdom

(31)   Tower House, Loch Promenade, Douglas, Isle of Man, 

IM1 2LZ, Isle of Man

(32)   Bergpoortstraat 71, 7411 cl Deventer, Netherlands
(33)   Carretera a General Cepeda 8395, Derramadero, 

Coahuila, 25300, Mexico

(34)  Bahnstrasse 24, 8603 Scherzenbach, Switzerland

Ferguson plc Annual Report and Accounts 2017

141

Shareholder information

This section provides shareholders with key information to assist in the management of their shareholding. If you have any questions which are not 
answered below or on the Ferguson plc website www.fergusonplc.com, you can contact Equiniti (our registrar) or Ferguson’s Investor Relations 
department at investor@fergusonplc.com.

Financial calendar
Key dates for 2017/18 are set out below. Please note that such dates are based on current expectations and all future dates should be considered 
as provisional and subject to change.

28 November 2017, 2.00pm Swiss time

1 December 2017

5 December 2017

27 March 2018

27 April 2018

19 June 2018

31 July 2018

2 October 2018

Ferguson plc 2017 Annual General Meeting

2017 final dividend payment date

Interim Management Statement released

Announcement of Half Year results for the period ending 31 January 2018

2018 proposed interim dividend payment date

Interim Management Statement released

End of financial year 2017/18

Final results for the year ending 31 July 2018

Ferguson shares
Share price history
Set out below is a graph showing the performance of Ferguson’s share price (using normalised share price data) compared to the FTSE 100 Index during 
the financial year. 

FTSE 100 Index – Ferguson and FTSE 100

31 July 2017

120

110

100

90

29 July 2016

Aug 2016

Sept 2016

Oct 2016

Nov 2016

Dec 2016

Jan 2017

Feb 2017

Mar 2017

Apr 2017

May 2017

June 2017

July 2017

Aug 2017

Ferguson plc

FTSE 100 Index

Recent share capital history
Since 2009, there have been four events affecting the share capital of Ferguson plc:

2013 – Special dividend, share consolidation and consequential redenomination of shares as 10 53⁄66 pence.

2012 – Special dividend, share consolidation and consequential redenomination of shares as 10 5⁄11 pence.

2010 – Scheme of arrangement and redomiciliation.

2009 – Share capitalisation and rights issue.

Further details can be found on the Ferguson plc website www.fergusonplc.com.

Ordinary shares and ADRs
Ferguson shares are listed on the London Stock Exchange using code “FERG”.

Ferguson also has an ADR programme which trades under the symbol “FERGY”. The ADRs are listed on the premier tier of the over-the-counter market 
“OTCQX”. For further information please contact the ADR Depositary:

Deutsche Bank Trust Company Americas  
Transfer agent: American Stock Transfer & Trust Company  
Operations Center  
6201 15th Avenue  
Brooklyn, NY 11219  
Email enquiries: DB@astfinancial.com 

Telephone: Within the USA toll free: 866 249 2593 
International: +1 718 921 8124 
Website: www.adr.db.com 

142 Ferguson plc Annual Report and Accounts 2017

Strategic report

Governance

Financials

Other information

Dividend
Proposed final dividend 
73.33 pence per share
The Directors have recommended a final dividend of 73.33 pence per share. Payment of this dividend is subject to approval at the 2017 AGM. 

On 1 August 2017, the Company changed its reporting currency from sterling to US dollars. For the financial year ending 31 July 2018 onwards dividends 
will be declared in US dollars and shareholders will be able to choose between payment in US dollars or sterling.

Key dates for this dividend
Ex-dividend date

Record date

DRIP election date

AGM (to approve final dividend)

Payment date

DRIP certificates posted/CREST accounts credited

26 October 2017

27 October 2017

10 November 2017

28 November 2017

1 December 2017

6 December 2017

Dividend history
Details of dividends paid in the financial years 2015/16 and 2016/17 are set out below. For details of other historical payments, please refer to the 
Ferguson plc website www.fergusonplc.com under “Dividends” in the “Shareholder centre” section.

Financial year

Dividend period

2016/17

2015/16

2015/16

Interim 2017

Final 2016

Interim 2016

Dividend payment methods

Dividend amount  
(pence per share)

36.67

66.72

33.28

Record date

7 April 2017

Payment date

28 April 2017

28 October 2016

1 December 2016

1 April 2016

29 April 2016

DRIP share price

£49.3796

£46.5923

£38.7674

1. Direct payment to your bank: You are encouraged to receive your dividends directly to your bank or building society account. This is more 
convenient and helps reduce the risk of cheques becoming lost or delayed in the post. The associated dividend confirmation will still be sent 
direct to your registered address. To switch to this method of payment you can download a dividend mandate form from the Shareview website  
(www.shareview.co.uk). Alternatively, you can contact Equiniti by telephone who will also be able to assist with any questions you may have.

2. Overseas payment service: If you live overseas, Equiniti offers an Overseas Payment Service which is available in certain countries. This may make 
it possible to receive dividends direct into your bank account in your local currency*. Further information can be found on the Ferguson plc website, 
Shareview website or you can contact Equiniti by telephone. 

3. Dividend Reinvestment Plan (“DRIP”): The Company offers a DRIP which gives shareholders the opportunity to use their dividend to purchase 
further Ferguson shares. Instead of receiving cash, shareholders receive as many whole shares as can be bought with their dividend, taking into 
account related purchase costs. Any residual cash will be carried forward and added to their next dividend. 

If you wish to join the DRIP, you can download copies of the DRIP terms and conditions and the DRIP mandate form from the Shareview website. 
Simply complete the DRIP mandate form and return it to Equiniti. Should you have any questions on the DRIP or wish for a paper mandate form to be 
sent to you, please contact Equiniti on 0371 384 2934. Please note that if you wish to join the DRIP in time for the 2017 final dividend, our Registrars, 
Equiniti, must have received the instruction by 10 November 2017. Instructions received by Equiniti after this date will be applied to the next dividend.

* Please note that a payment charge would be deducted from each individual payment before conversion into your local currency.

Ferguson plc Annual Report and Accounts 2017

143

Shareholder information continued

Shareholder communications
Annual General Meeting (“AGM”)
The 2017 AGM will be held on Tuesday, 28 November 2017 at Parkhotel, 
Industriestrasse 14, CH-6300, Zug, Switzerland and will commence at 
2.00pm, Swiss time. An audio visual link to the meeting is proposed 
to be available at the offices of Freshfields Bruckhaus Deringer LLP, 
26-28 Tudor Street, London EC4Y 0BQ, United Kingdom, commencing 
at 1.00pm (UK time). 

The AGM provides an opportunity each year for shareholders 
to ask questions about the business in the Notice of AGM and to raise 
matters about the business of Ferguson. Full details of the AGM can be 
found in the Notice of AGM. Venue location maps are provided below.

Zug: AGM venue

Dam mstrasse
Albisstrasse

Gubelstrasse

Metallstrasse

Bärenplatz

Zug Bahnhof
Rail station

Zug Bahnhofplatz

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Kino
Gotthard

Parkhotel

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I

Metalliplatz

London: audio visual link venue

Fleet St 

W
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Freshfields
Bruckhaus
Deringer LLP

D
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s
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City Thameslink

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B
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Inner
Temple

Inner Temple
Gardens

Embankment

River Thames

Tudor St

B
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B
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f
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Website
See the inside front cover for further details about the Ferguson plc website.

Annual report
Ferguson publishes an annual report every year. It is sent to shareholders through 
the post as a printed document unless the shareholder has chosen to receive 
e-communications (see below). 

E-communications
The Company offers shareholders the opportunity to access shareholder documents, 
such as annual reports and notices of AGM, via e-communications rather than receiving 
printed documents in the post. You will be notified by email as soon as shareholder 
documents are available on the website.

Managing your shares
Share registration enquiries
To manage your shareholding, please contact Equiniti. They will be able 
to assist you in various matters including:

 – changing your registered name and address;
 – consolidating share certificates;
 – managing your dividend payments;
 – notifying the death of a shareholder;
 – registering a lost share certificate and obtaining a replacement;
 – registering for electronic communications; and
 – transferring your shares.

You can contact Equiniti in writing, by telephone or online. Further contact 
details are set out below. Please use your shareholder reference number 
when contacting Equiniti. This can be found on your share certificate or 
dividend confirmation.

If you are not already registered to view your shareholding online, you will 
need to register via Equiniti’s Shareview website.

Equiniti
Address: Equiniti (Jersey) Limited, c/o Equiniti (8063) 
PO Box 75  
26 New Street 
St Helier 
Jersey JE4 8PP 
Channel Islands 

Telephone: 0371 384 2934 and from outside the UK  
+44 (0)121 415 7011

Website: www.equiniti.com 
Shareview website: www.shareview.co.uk/myportfolio

Blackfriars

Share dealing
If you wish to buy or sell Ferguson shares and hold a share certificate, 
you can do this:

 – by using the services of a stockbroker or high street bank; or
 – through telephone or online services.

Equiniti also offer a share dealing service to UK-based shareholders. 
Further details of their telephone, internet and postal dealing services can 
be obtained from their Shareview website (www.shareview.co.uk) or by 
calling 03456 037 037.

144 Ferguson plc Annual Report and Accounts 2017

 
 
 
 
    
            
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic report

Governance

Financials

Other information

Company contacts
Investor relations (investor@fergusonplc.com) 
Group Director of Communications and Investor Relations  
Mark Fearon

Company secretariat 
Group Company Secretary  
Graham Middlemiss

Company advisers
Auditor
Deloitte LLP

Public relations
Brunswick

Corporate brokers
Bank of America Merrill Lynch 
Barclays

Solicitor
Freshfields Bruckhaus Deringer LLP

Group information

Company details
Registered Office
Ferguson plc 
26 New Street  
St Helier  
Jersey  
JE2 3RA  
Channel Islands

Registration No. 106605 Jersey

Ferguson Corporate Head Office
Ferguson plc  
Grafenauweg 10  
CH-6301  
Zug  
Switzerland

Telephone: +41 (0) 41 723 2230  
Fax: +41 (0) 41 723 2231

Ferguson Group Services Office
Parkview 1220  
Arlington Business Park  
Theale  
Reading RG7 4GA

Telephone: +44 (0) 118 929 8700  
Fax: +44 (0) 118 929 8701

Website
www.fergusonplc.com

Stay informed

Main corporate site
www.fergusonplc.com

Shareholder information section

Key sections include Our businesses, Investors and 
media and Sustainability. There is also information 
on our strategy and links to our business unit 
websites. Site tools include information pack 
download, alert services and an option to receive 
content feeds.

Visit our Investor and media centre on our 
corporate website to stay up to date on Ferguson’s 
results, financial calendar and latest press releases. 
Within the Investor and media centre you will 
find the Shareholder centre where you will find 
information on the AGM, dividends, electronic 
communications, share price and managing 
your shares.

Ferguson plc Annual Report and Accounts 2017

145

Forward-looking statements

Certain information included in this Annual Report and Accounts 
is forward-looking and involves risks, assumptions and uncertainties that 
could cause actual results to differ materially from those expressed or 
implied by forward-looking statements. Forward-looking statements cover 
all matters which are not historical facts and include, without limitation, 
projections relating to results of operations and financial conditions and the 
Company’s plans and objectives for future operations, including, without 
limitation, discussions of expected future revenues, financing plans, 
expected expenditures and divestments, risks associated with changes 
in market conditions and pressures on margins, changes in the level 
of litigation, employee motivation, the performance and resilience of the 
Company’s systems and infrastructure, the level of government regulation 
and financial risks (such as fluctuations in exchange and interest rates).

Forward-looking statements can be identified by the use of forward-
looking terminology, including terms such as “believes”, “estimates”, 
“anticipates”, “expects”, “forecasts”, “intends”, “plans”, “projects”, “goal”, 
“target”, “aim”, “may”, “will”, “would”, “could” or “should” or, in each 
case, their negative or other variations or comparable terminology. 
Forward-looking statements are not guarantees of future performance. 
All forward-looking statements in this Annual Report and Accounts are 
based upon information known to the Company on the date of this Annual 
Report and Accounts. Accordingly, no assurance can be given that any 
particular expectation will be met and readers are cautioned not to place 
undue reliance on forward-looking statements, which speak only at their 
respective dates.

Additionally, forward-looking statements regarding past trends or activities 
should not be taken as a representation that such trends or activities will 
continue in the future. Other than in accordance with its legal or regulatory 
obligations (including under the UK Listing Rules, the Prospectus Rules, 
the Disclosure Rules and the Transparency Rules of the Financial Conduct 
Authority), the Company undertakes no obligation to publicly update 
or revise any forward-looking statement, whether as a result of new 
information, future events or otherwise. Nothing in this Annual Report and 
Accounts shall exclude any liability under applicable laws that cannot be 
excluded in accordance with such laws.

146 Ferguson plc Annual Report and Accounts 2017

Credits
Designed and produced by Radley Yeldar  
www.ry.com 

Photography: Andy Wilson

Paper
This report is printed on Revive 50 Silk paper and cover 
board, with Revive 100 offset used in the financial section. 
Revive 50 Silk is made from 25 per cent de-inked post-
consumer waste, 25 per cent unprinted pre-consumer 
waste and 50 per cent virgin fibre.

Revive 100 offset is made from 100 per cent de-inked 
post consumer waste. Both products are fully biodegradable 
and recyclable and produced in mills which hold IS0 9001 
and ISO 14001 accreditation.

Printing 
Printed by Pureprint Group. The printing inks are made with non-
hazardous vegetable oil from renewable sources. Over 95 per 
cent of solvents and developers are recycled for further use and 
recycling initiatives are in place for all other waste associated with 
this production. Pureprint Group is FSC® with strict procedures in 
place to safeguard the environment through all processes.

The greenhouse gas emissions from the production and 
distribution of this Annual Report and Accounts have been 
neutralised through The Gold Standard Basa Magogo offsetting 
project in South Africa. 

The first Gold Standard project of its kind in the world, this 
innovative behaviour-change programme teaches local 
communities in South Africa to burn coal differently in order 
to be more fuel efficient, thereby reducing carbon emissions. 
The technique, called Basa Magogo, means “Light it up! 
Grandmother” in Zulu. In addition to the emission reductions, 
the Basa Magogo technique also improves visibility and reduces 
health risks by producing less smoke.

Ferguson plc

Registered Office 
26 New Street 
St Helier 
Jersey  
JE2 3RA 
Channel Islands

Registration No. 106605 Jersey

Corporate Headquarters
Grafenauweg 10  
CH-6301  
Zug  
Switzerland

Telephone +41 (0)41 723 2230  
Fax +41 (0)41 723 2231

www.fergusonplc.com

Follow us on Twitter

@ferguson_plc