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Financial Institutions, Inc.

fisi · NASDAQ Financial Services
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Ticker fisi
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 598
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FY2017 Annual Report · Financial Institutions, Inc.
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Today is tomorrow in progress

Financial Institutions, Inc. 2017 Annual Report

 
 
 
 
 
 
 
 
 
Corporate
Profile

Financial Institutions, Inc. provides diversified financial services through its subsidiaries Five Star Bank, Scott Danahy 
Naylon and Courier Capital. 

Five Star Bank provides a wide range of consumer and commercial banking and lending services to individuals,  
municipalities and businesses through a network of more than 50 offices throughout Western and Central New York State. 

Scott Danahy Naylon provides a broad range of insurance services to personal and business clients across 45 states. 

Courier Capital provides customized investment management, investment consulting and retirement plan services to 
individuals, businesses, institutions, foundations and retirement plans. 

Financial Institutions, Inc. and its subsidiaries employ approximately 650 individuals.     

Financial Institutions, Inc. 2017 Annual Report

I am very proud of our many accomplishments 
in 2017 and the team that made them happen. 
We  remained  focused  on  the  thoughtful  
execution  of  our  long-term  strategic  plan  to 
drive  responsible  and  sustainable  growth.  
Investments  were  made  in  people,  initiatives 
and our communities that will help us achieve 
our long-term goals. Importantly, we delivered 
solid  financial  results  in  a   
challenging interest rate 
environment by focusing  
on  our  customers  and 
managing risk effectively.

Martin K. Birmingham (President and Chief Executive 
Officer) and Robert N. Latella (Chairman of the Board)

Financial Institutions, Inc. 2017 Annual Report

2017 Results

Strong loan growth 
contributed to a 10% 
increase in net interest 
income. 
This, combined with the positive impact  
of deposit growth and continued expense 
discipline, resulted in net income of 
$33.5 million, $1.6 million higher than 2016. 
Diluted earnings per share in 2017 was 
$2.13, as compared to $2.10 in 2016. 

Total loans at year-end 
were $2.74 billion, 17% 
higher than in 2016.  
Commercial loans totaled $1.26 billion, 
representing a 24% increase, and  
consumer loans grew 12% to $1.48 billion. 
This exceptionally strong loan growth 
was driven by the addition of key 
lenders, as well as our success in taking 
advantage of banking disruption in the 
marketplace. These outcomes confirm 
the attractiveness and growing enthusiasm 
for our community banking organization 
in the markets we are serving. 

Total deposits at year-
end were $3.21 billion, 
7% higher than in  
2016, while non-public  
deposits increased 9%.
We remain focused on leveraging our 
attractive deposit franchise and will  
continue to deploy tactics to maximize 
core deposit growth in 2018.

We remained focused on continued 
expense management discipline. Our 2017 
efficiency ratio of 60.65% ranked in the 
top one-third of companies included in 
the SNL U.S. Bank $1B to $5B Index.

02

Loans (Net)
[$ in Billions]

$2.50

$2.00

$1.50

$2.06

$1.88

$1.81

$2.70

$2.31

‘13                 ‘14                 ‘15                 ‘16                 ‘17 

Deposits
[$ in Billions]

$3.00

$2.50

$2.00

$2.73

$2.45

$2.32

$3.21

$3.00

‘13                 ‘14                 ‘15                 ‘16                 ‘17 

Key credit statistics in 2017 were in-line with 
historical experience. Our net charge-offs 
to average loans ratio of 38 basis points 
was one basis point below our ten-year 
average, and non-performing loans to 
total loans ratio of 46 basis points was 10 
basis points below our ten-year average. 
We added credit professionals in 2017 to 
further support our disciplined credit culture. 

Positive measures of our 2017 actions and 
efforts were increases in common book 
value per share, from $20.82 at December 31, 
2016, to $22.85 at December 31, 2017, and 
tangible common book value per share*, 
from $15.62 at December 31, 2016, to $18.16 
at December 31, 2017.

 
Long-term growth
in progress

Capital to Support Growth

We took advantage of favorable capital 
market conditions last year to complete 
an equity offering. Between May and 
November of 2017, we sold 1.4 million 
shares of common stock at a weighted 
average price of $29.33 through an 
at-the-market offering. Gross proceeds 
of $40.0 million were generated and net 
proceeds of $38.3 million were realized. 

This increase in capital supports our 
growth strategies, enabling us to take 
advantage of current opportunities in 
our markets and strengthening our capital 
ratios. Our common equity to assets  
ratio grew to 8.86% at year-end from 
8.16% in 2016, and our tangible common 
equity to tangible assets ratio* grew to 
7.17% at year-end from 6.25% in 2016. 

While dilution to earnings per share and 
the impact on stock price were negative 
results in the short-term, we firmly believe 
that this capital raise was the right  
action to take for the long-term interests 
of our Company and our shareholders.

Growing Wealth Management 

In August 2017, our Courier Capital  
subsidiary acquired the assets of  
Robshaw & Julian Associates, Inc.,  
a registered investment advisor based  
in the Buffalo suburb of Williamsville,  
New York. Steve Robshaw and Jim  
Julian and their team are respected  
investment professionals who built a 
successful business characterized by 
long and loyal client relationships  
in greater Buffalo. At the time of closing,  
Robshaw & Julian’s assets under  
management were approximately  
$175 million, increasing Courier Capital’s 
total assets under management to  
approximately $1.6 billion. This transaction 
expands our wealth assets under  
management and furthers our  
strategy to increase fee-based  
noninterest income. 

Net Income &
Earnings per Share
[$ in Millions, except per share amounts]

. Net Income Available to Common Shareholders
. Diluted Earnings per Share
. Cash Dividends Declared per Share

$32.1

Common Book Value 
& Tangible Common 
Book Value*

. Common Book Value
. Tangible Common 

       Book Value

$22.85

$19.49

$18.57

$20.82

$20

$18.16

$30.5

$30

$17.17

$27.9

$26.9

$24.1

$2.00

$1.90

$1.75

$15.62

$14.77

$13.71

$2.13

$2.10

$20

$13.56

$15

$10

$0.80

$0.81

$0.85

$10

$0.77

$0.74

‘13            ‘14            ‘15           ‘16           ‘17 

‘13            ‘14            ‘15           ‘16           ‘17 

Dividends

In November 2017, the Company’s Board 
of Directors increased the quarterly  
dividend to common shareholders by 
5%, to $0.22 per share per quarter. 
In February 2018, the dividend was 
increased by an additional 9%, to  
$0.24 per share per quarter. We have a 
demonstrated history of strong dividend 
growth and a strong commitment to this 
component of the shareholder experience.

Downtown Buffalo Financial 
Solution Center

In February 2017, we opened a new 
financial solution center at Fountain  

Plaza in downtown Buffalo. This is our 
first bank branch in the City of Buffalo 
and our fourth in Erie County. It is an  
ideal location for us to expand in the 
Buffalo market and serve the needs of 
downtown residents, businesses and 
workers. This branch is an excellent 
foundation for our continued growth 
in Buffalo and Western New York. Both 
the downtown Buffalo branch and the 
financial solution center we opened in 
downtown Rochester in December  
2016 continue to grow and signal our 
commitment to two key upstate New 
York cities that represent significant 
growth opportunities for the Company.

03

* Non-GAAP measure; refer to GAAP to Non-GAAP reconciliation on page 33

Financial Institutions, Inc. 2017 Annual Report

Expanding Residential Mortgage Loan Business

Residential mortgage lending is a fundamental line of business  
for a high-performing community bank to appropriately serve  
its customers and its communities. We made significant  
progress on our priority to grow Five Star Bank’s residential 
mortgage lending business in 2017. Eight mortgage loan  
officers were hired, along with the back-office support  
personnel necessary to underwrite and process their  
production. We believe that this is the right time to expand  
our residential mortgage lending capabilities, capitalizing  
on market disruption and creating relationships with new  
customers across all our lines of business–banking,  
investment, and insurance. 

With the addition of most of the aforementioned mortgage  
loan officers occurring mid-year 2017, we saw our pipeline  
and production increase as the year progressed. By year- 
end, the pipeline was indicative of all our loan officers  
producing at near capacity, which is expected to drive  
increases in all aspects of our residential mortgage lending 
program in 2018.

Omni-Channel Retail Delivery Platform

Our retail transformation journey continued in 2017, driven by 
changing customer behaviors. Customer motivations for using 
the branch have continued to shift away from transactions 
toward a need for financial counseling and financial solutions. 
This continued evolution prompted us to transform our branch 
staff to serve as consultative solution providers, while offering 
technologies that continue to support the migration of  
transactions to alternative channels (web, mobile, ATM, phone). 
These behavioral shifts have influenced our approach to our 
branch model and our alternative channels, as we strive to 
create an omni-channel distribution platform that meets our 
customers’ needs and ensures that we are keeping their 
financial well-being at the heart of everything we do.  

In 2017, we made significant progress on the transition  
of our staff from traditional teller and platform roles  
to that of a universal banker, which we refer to as  
our Certified Personal Banker. We improved staff  
efficiencies and the customer experience by developing 
colleagues who can individually address most of our 
customers’ financial needs. We also augmented the 
interiors of our traditional branches to provide new 
technologies, simplify processes and remove barriers  
to enhance the branch experience. 

We continually seek convenient banking  
solutions that meet our customers’ needs. 
In the fall of 2017, we partnered with Allpoint  
Network to offer our customers access to 55,000  
surcharge-free ATMs worldwide. This partnership 
serves as a valuable expansion of our ATM network, 
making cash access quick, easy and surcharge-free.

Collectively, these efforts support our omni-channel 
delivery platform, maximizing our branches’ ability to 
offer financial solutions and enabling our customers 
to have the same great experience, whether they are 
seeking self-service, assisted service or a full-service 
banking experience.

Launching a New Brand

In February 2018, we launched our new brand campaign. 
This campaign is designed to increase awareness of 
the depth of services we offer in community banking, 
wealth management and insurance, and to increase 
awareness of Five Star Bank in key urban growth 
markets where our share of deposits is currently less 
than 4%. Our campaign line of “Today is tomorrow in 
progress” conveys our customer promise and reinforces 
our goal of providing solutions today that lead to 
financial well-being in the future. 

04

Five Star brand
in progress

05

Financial Institutions, Inc. 2017 Annual Report

A Five Star Experience

Another major focus of the rebrand was overhauling 
the Five Star Bank website, one of the pillars of a 
successful omni-channel customer experience.  
In addition to the visual transformation reflecting 
the new brand’s look and feel, we’ve improved the 
site’s functionality and navigation, making it easier 
for our customers to use. Plus, we’ve updated  
its content with more relevant and helpful  
information. These enhancements reach across 
all digital devices, promising a great user  
experience whether on a computer, tablet, or  
mobile phone. Early-mid Q1 2018 results show  
these  efforts have not been in vain, with terrific 
growth in both customer awareness and satisfaction:

Total Users: Up 37% versus Feb/Mar 2017

New Users: Up 51% versus Feb/Mar 2017

Sessions: Up 20% versus Feb/Mar 2017

Mobile Users: More than double Feb/Mar 2017

06

 
Transformation
in progress

Employee and Customer Engagement

Investing in Our Communities

The most vital part of our past, current and future success  
is the Five Star family–all of the employees of Five Star 
Bank, Courier Capital and Scott Danahy Naylon. Their 
diligence, dedication and commitment are critical to the 
realization of our vision. Simultaneously with the brand 
launch, we updated our internal Five Star Experience 
cultural framework to ensure alignment with our new 
brand promise and to power employee and customer  
engagement.

Our Promise:

We put our customers’ financial well-being at the 
heart of everything we do.

Our Promise Means: 
•  We work as a team in a welcoming environment 
of trust, integrity and respect where success is 
recognized and careers are encouraged. 

•  We know our customers and respond with solutions 

that improve their financial well-being.

•  We are committed to meeting the needs of 

the communities we live and work in, and the 
performance expectations of our shareholders.

As a community bank, we understand that our success is 
directly linked to the success of our communities. We invest 
in and support our communities in many ways, including 
volunteer activities, charitable investments and product 
offerings. 

•  We support our employees volunteering in the community 
with paid time off. In addition to this program, employees 
volunteer for events across our geographic footprint 
and support more than 400 different community and 
professional organizations as volunteers, trustees and 
committee members. 

•  We are proud to support many organizations in the 

markets we serve through donations and community 
sponsorships. 

•  Our comprehensive product offerings include several 
products tailored to meet the needs of the under- 
banked or low-to-moderate income residents in the 
communities we serve, including programs to assist 
home buyers with grants and savings programs.

To further our commitment to support the communities  
we serve, we added a Community Development Officer  
and two Community Development Loan Officers in 2017.  
Our Community Development Officer is responsible for  
overseeing, coordinating and providing strategic direction 
for Five Star Bank’s Community Reinvestment Act (“CRA”) 
related programming and outreach programs throughout 
the Bank’s footprint.  Our Community Development  
Loan Officers play important roles in the execution  
of the Bank’s CRA program to increase access to  
residential loans and low-cost deposit product opportunities 
in low-to-moderate income neighborhoods, and promote 
financial literacy workshops. 

07

 
Financial Institutions, Inc. 2017 Annual Report

Impact of Tax Cuts and Jobs Act

On December 22, 2017, the Tax Cuts and Jobs Act was signed into law, reducing the 
federal corporate tax rate. Tax reform will reduce our federal income tax rate in 2018  
and provide opportunities to strengthen relationships with our employees, our customers 
and the communities in which we operate.

In February 2018, a one-time award of $500 was paid to employees not covered by  
certain incentive programs, or approximately 70% of our employees. These employees 
are also eligible to receive additional compensation based on the Company’s 2018  
performance, aligning them with corporate strategies.  

We continue to evaluate the full impact of tax reform on our business and will be 
thoughtful in determining how to maximize the benefits resulting from tax reform.

Conclusion

2017 was an eventful year for us as we made progress on our strategic goals and  
invested in our organization for future growth. We also surpassed $4 billion in total  
assets during the year, a significant milestone that was achieved through teamwork 
and the successful execution of our long-term strategy.

I am encouraged about our Company’s prospects. There are many opportunities  
available to us and we have a distinct competitive advantage as we are well-positioned 
to deliver an energized and locally-focused community financial services platform.  
I look forward with excitement to the possibilities that 2018 has in store.

Thank you for your support and investment in Financial Institutions, Inc.  We look  
forward to delivering another strong year for our Company.

Cordially,

Martin K. Birmingham

President & CEO

08

Five Star Leadership

Five Star Bank
Executive Management 

Martin K. Birmingham 1 
President and Chief Executive Officer

William L. Kreienberg 1 
Executive Vice President, Chief Corporate 
Development Executive and General Counsel

Kevin B. Klotzbach 1 
Executive Vice President, Chief Financial 
Officer and Treasurer

Michael D. Burneal 1 
Senior Vice President, Chief Risk and  
Enterprise Administration Officer

Paula D. Dolan 1 
Senior Vice President, Director of Human 
Resources and Enterprise Planning, Diversity 
and Inclusion Officer

Joseph L. Dugan 
Senior Vice President, Retail Growth and 
Profitability Executive

Charles J. Guarino 
Senior Vice President, Chief Retail Lending 
Executive 

Five Star Bank
Senior Management 

Jeffrey P. Kenefick
Executive Vice President, Commercial 
Market Executive and Southern Tier  
Regional President 

Thomas K. Arcuri 
Senior Vice President, Senior Commercial 
Banker

Scott D. Bader
Senior Vice President, Technology Services 
Director

Shelly J. Doran 
Senior Vice President, Director of  
Investor and External Relations

Sonia M. Dumbleton 1 
Senior Vice President, Controller  
and Corporate Secretary

Jon M. Fogle 
Senior Vice President, Commercial  
Market Executive and Rochester  
Regional President 

Karla J.L. Gadley 
Senior Vice President, Community  
Development Officer

Michael D. Grover 1 
Senior Vice President, Chief Accounting  
Officer, Financial Reporting and Tax  
Manager

Edward “Ted” S. Oexle
Senior Vice President,  
C&I Lending Executive  
and Buffalo Regional President

Randall R. Phillips
Senior Vice President, Loan Review 
Administrator

Brenda B. Schell
Senior Vice President, Audit Manager

Sean M. Willett
Senior Vice President,  
Director of Internal Audit

Steven L. Yantz
Senior Vice President, Commercial 
Market Executive

David A. Young
Senior Vice President,  
Senior Commercial Banker 

Scott Danahy Naylon, LLC 

Samuel J. Burruano, Jr.  
Senior Vice President, Associate General 
Counsel and Director of Regulatory Compliance

William E. Gallagher 
Managing Director

Craig J. Burton
Senior Vice President, Commercial Real 
Estate Executive

Vito Caraccio
Senior Vice President, Business Banking 
Executive

David G. Case
Senior Vice President, 
Chief Commercial Credit Officer

Courier Capital, LLC 

Thomas J. Hanlon
Executive Vice President,  
Chief Operating Officer

William H. Gurney 
Executive Vice President

James P. Julian 
Executive Vice President

Bruce Kaz 
Executive Vice President

Randy M. Ordines 
Executive Vice President

Stephen R. Robshaw 
Executive Vice President 

Board of Directors 

Karl V. Anderson, Jr. 2  3  6 
Of Counsel at Snavely, Plaskov and 
Mullen, PLLC

Martin K. Birmingham 
President and CEO of Financial  
Institutions, Inc. and Five Star Bank

Donald K. Boswell 2  6 
President and CEO of the Western New 
York Public Broadcasting Association 
(WNED-TV and WBFO-FM) 

Dawn H. Burlew 6 
Director of Business Development at 
Corning Enterprises

Andrew W. Dorn, Jr. 3  4
Co-Managing Director and Director of 
Government and Community Relations 
of Energy Solutions Consortium, LLC

Robert M. Glaser 2  3   
President of Glaser Consulting, LLC

Samuel M. Gullo 2  4
Owner and Operator of Family Furniture

Susan R. Holliday 3  5  6 
CEO of Dumbwaiter Design, LLC

Erland E. Kailbourne 3  4  5
Chairman of Albany International  
Corporation and Rand Capital Corporation

Robert N. Latella 3 
Chairman of Financial Institutions, Inc. 
and Five Star Bank; Of Counsel at  
Barclay Damon, LLP; and COO of  
Integrated Nano-Technologies, LLC

Kim E. VanGelder 5  6
Chief Information Officer and Senior 
Vice President of Eastman Kodak  
Company

James H. Wyckoff, PhD 4  5
University of Virginia Curry Memorial 
Professor of Education and Policy and 
Director of the Center for Education  
Policy and Workforce Competitiveness

1  Also a Financial Institutions, Inc. officer  
2 Audit Committee; Robert M. Glaser, Chair 
3 Executive Committee; Erland E. Kailbourne, Chair 

4 Management Development and Compensation Committee; Andrew W. Dorn, Jr., Chair 
5 Nominating and Governance Committee; Susan R. Holliday, Chair 
6 Risk Oversight Committee; Karl V. Anderson, Jr., Chair 

 
 
 
 
 
 
 
 
 
Five Year 
Financial Highlights

(Dollars in thousands, except per share data) 

Selected financial condition data:
Total assets 
Loans, net 
Investment securities 
Deposits 
Borrowings 
Shareholders’ equity 
Common shareholders’ equity 
Tangible common shareholders’ equity

(1)

Selected operations data:
Interest income 
Interest expense 
Net interest income 
Provision for loan losses 
Net interest income a er provision for loan losses
Noninterest income 
Noninterest expense 
Income before income taxes 
Income tax expense 
Net income 
Preferred stock dividends 
Net income available to common shareholders

Stock and related per share data:
Earnings per common share:
    Basic 
    Diluted 
Cash dividends declared per common share 
Common book value per share 
Tangible common book value per share
Market price (NASDAQ:  FISI): 
    High 
    Low 
    Close 

(1)

rmance and Capital ratios: 

Pe
Net income, returns on:
    Average assets 
    Average equity 
Common dividend payout ratio 
Net interest margin (fully 
E ective tax rate 
E ciency ratio  (2) 
Common equity to assets
Tangible common equity to tangible assets (1)

tax-equivalent)

Other data: 
Number of branches 
Full time equivalent employees 

2017 

At or for the year ended December 31, 
2015 

2014 

2016 

2013 

$  4,105,210 
 2,700,345 
 1, 041,439 
 3,210,174 
  485,331 
  381,177   
  363,848 
  289,145 

  $ 3,710,340 
 2,309,227 
 1,083,264 
 2,995,222 
  370,561 
  320,054 
  302,714 
  227,074 

  $ 3,381,024 
 2,056,677 
  1,030,112 
 2,730,531 
  332,090 
  293,844 
  276,504 
  209,558  

 $ 3,089,521 
 1,884,365 
  916,932 
 2,450,527 
  334,804 
  279,532 
  262,192 
193,553 

 $ 2,928,636 
 1,806,883 
  859,185 
 2,320,056 
  337,042 
  254,839 
  237,497 
  187,495 

$ 

$ 

$ 

$ 
$ 
$ 
$ 
$ 

$ 
$ 
$ 

130,110 
17,495 
112,615 
13,361 
99,254 
34,730 
90,513 
43,471 
9,945 
33,526 
1,462 
32,064 

  $ 

  $ 

  $ 

115,231 
12,541 
102,690 
9,638 
93,052 
35,760 
84,671 
44,141 
12,210 
31,931 
1,462 
30,469 

  $ 

  $ 

  $ 

105,450    $ 
10,137   
95,313   
7,381   
87,932   
30,337   
79,393   
38,876   
10,539   
28,337    $ 
1,462   
26,875    $ 

101,055    $ 
7,281   
93,774   
7,789   
85,985   
25,350   
72,355   
38,980   
9,625   
29,355    $ 
1,462   
27,893    $ 

98,931 
7,337 
91,594 
9,079 
82,515 
24,833 
69,441 
37,907 
12,377 
25,530 
1,466 
24,064 

2.13 
2.13 
0.85 
22.85 
18.16 

  $ 
  $ 
  $ 
  $ 
  $ 

35.40 
25.65 
31.10 

  $ 
  $ 
  $ 

2.11 
2.10 
0.81 
20.82 
15.62 

  $ 
  $ 
  $ 
  $ 
  $ 

34.55 
25.98 
34.20 

  $ 
  $ 
  $ 

1.91    $ 
1.90    $ 
0.80    $ 
19.49    $ 
14.77    $ 

29.04    $ 
21.67    $ 
28.00    $ 

2.01    $ 
2.00    $ 
0.77    $ 
18.57    $ 
13.71    $ 

27.02    $ 
19.72    $ 
25.15    $ 

1.75 
1.75 
0.74 
17.17 
13.56 

26.59 
17.92 
24.71 

0.86% 
9.62% 
  39.91% 
3.21 % 
22.9% 
  60.65% 
8.86%
7.17%

0.90% 
10.01% 
  38.39% 
  3.24% 
  27.7% 
  60.95% 
8.16%
6.25%

0.87% 
9.78% 
  41.88% 
  3.28% 
27.1% 
  62.44% 
8.18%
6.32%

0.98% 
10.80% 
  38.31% 
3.50% 
24.7% 
  59.18% 
8.49%
6.41%

0.91% 
10.10% 
  42.29% 
3.64% 
  32.7% 
  58.92% 
8.11%
6.51%

53 
639 

52 
631 

50 
660 

49 
622 

50 
608 

(1)     This is a non-GAAP measure that we believe is useful in understanding our financial performance and condition. Refer to the GAAP to Non-GAAP Reconciliation on page 33 for further information. 

(2)     Efficiency ratio provides a ratio of operating expenses to operating income.  Efficiency ratio is calculated by dividing noninterest expense by net revenue, which is defined as the sum of 
          tax-equivalent net interest income and noninterest income before net gains on investment securities.  The efficiency ratio is not a financial measurement required by GAAP. However, the 
          efficiency ratio is used by management in its assessment of financial performance specifically as it relates to noninterest expense control. Management also believes such information is 
          useful to investors in evaluating Company performance.

10

 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
     
     
 
 
 
   
 
     
    
    
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
     
 
   
 
 
 
 
 
 
 
   
     
 
   
 
 
 
 
 
 
 
   
     
 
   
 
 
 
 
 
 
 
 
 
   
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
   
 
   
 
 
 
 
     
     
  
 
  
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C.  20549 

(Mark One) 

Form 10-K 

[X]    ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended   December 31, 2017 
OR 

[  ] 

  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  
  For the transition period from    

to 

Commission file number 000-26481 

FINANCIAL INSTITUTIONS, INC. 

(Exact name of registrant as specified in its charter) 

NEW YORK 
(State or  other jurisdiction of incorporation or organization) 

220 LIBERTY STREET, WARSAW, NEW YORK 

(Address of principal executive offices)                                                             

Registrant’s telephone number, including area code: 

(585) 786-1100 

16-0816610 
(I.R.S. Employer Identification No.) 

14569 
(ZIP Code) 

Securities registered under Section 12(b) of the Exchange Act:  

Title of each class 
Common stock, par value $.01 per share 

Name of exchange on which registered 
NASDAQ Global Select Market 

Securities registered under Section 12(g) of the Exchange Act:   

NONE 

Indicate by check mark if the regsitrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes     No  
 Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes     No  
 Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the past 12 months (or for such shorter period that the registrant was required to file such reports), and (2) 
Yes      No  
has been subject to such filing requirements for the past 90 days. 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive 
Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding  
12 months (or for such shorter period that the registrant was required to submit and post such files). 

Yes     No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not 
contained herein, and will not be contained, to the best of the registrant’s knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this form 10-K or any amendment to this Form 10-K.      


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller 
reporting company.  See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth 
compant” in Rule 12b-2  of the Exchange Act. 

Large accelerated filer  
Non-accelerated filer  

Accelerated filer  
Smaller reporting company  
Emerging growth  company  

 If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for 
complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act   

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). 

Yes     No  

The  aggregate  market  value  of  the  registrant’s  common  stock,  par  value  $0.01  per  share,  held  by  non-affiliates  of  the  registrant,  as 
computed by reference to the June 30, 2017 closing price reported by NASDAQ, was approximately $427,573,000. 
 As of February 23, 2018, there were outstanding, exclusive of treasury shares, 15,904,403 shares of the registrant's common stock. 

DOCUMENTS INCORPORATED BY REFERENCE 
 Portions of the registrant’s proxy statement for the 2018 Annual Meeting of Shareholders are incorporated by reference in Part III of this 
Annual Report on Form 10-K. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
TABLE OF CONTENTS 

PART I 

PAGE 

Item 1. 

  Business.….……………………………………………………………………………………..…............................... 

Item 1A. 

  Risk Factors…………………………………………………………………………………......................................... 

Item 1B. 

  Unresolved Staff Comments……………………………………………………………................................................ 

Item 2. 

  Properties…………………..…………………………………………………………………....................................... 

Item 3. 

  Legal Proceedings…………………………………………………………………………............................................ 

Item 4. 

  Mine Safety Disclosures..….……………………………………………………………………………………........... 

PART II 

Item 5. 

  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities...... 

Item 6. 

  Selected Financial Data…………………………………………………………………................................................ 

Item 7. 

  Management’s Discussion and Analysis of Financial Condition and Results of Operations.......................................... 

Item 7A.    Quantitative and Qualitative Disclosures About Market Risk……................................................................................. 

Item 8. 

  Financial Statements and Supplementary Data………………………………................................................................ 

4 

20 

29 

29 

29 

29 

30 

31 

36 

58 

61 

Item 9. 

  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure………..............................  122 

Item 9A.    Controls and Procedures……………………………………………………………….................................................. 

122 

Item 9B.    Other Information…………………………………………………………………………............................................ 

122 

PART III 

Item 10. 

  Directors, Executive Officers and Corporate Governance......……….....……................................................................  123 

Item 11. 

  Executive Compensation…………………………………………………………………............................................. 

123 

Item 12. 

  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters........................  123 

Item 13. 

  Certain Relationships and Related Transactions, and Director Independence……………………………………….... 

123 

Item 14. 

  Principal Accounting Fees and Services..........................................................................................................................  123 

PART IV 

Item 15. 

  Exhibits and Financial Statement Schedules.…………………………………..............................................................  124 

Item 16. 

  Form 10-K Summary…………………...........................................................................................................................  126 

  Signatures........................................................................................................................................................................ 

127 

 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
FORWARD LOOKING INFORMATION 

PART I 

Statements and financial analysis contained in this Annual Report on Form 10-K that are based on other than historical data are forward-
looking  within  the  meaning  of  the  Private  Securities  Litigation  Reform  Act  of  1995.    Forward-looking  statements  provide  current 
expectations or forecasts of future events and include, among others:  

• 

• 

statements  with  respect  to  the  beliefs,  plans,  objectives,  goals,  guidelines,  expectations,  anticipations,  and  future  financial 
condition,  results  of  operations  and  performance  of  Financial  Institutions,  Inc.    (the  “Parent”  or  “FII”)  and  its  subsidiaries 
(collectively, the “Company,” “we,” “our” or “us”); and 
statements  preceded  by,  followed  by  or  that  include  the  words  “may,”  “could,”  “should,”  “would,”  “believe,”  “anticipate,” 
“estimate,” “expect,” “intend,” “plan,” “projects” or similar expressions.  

These  forward-looking  statements  are  not  guarantees  of  future  performance,  nor  should  they  be  relied  upon  as  representing 
management’s  views  as  of  any  subsequent  date.    Forward-looking  statements  involve  significant  risks  and  uncertainties  and  actual 
results may differ materially from those presented, either expressed or implied, in this Annual Report on Form 10-K, including, but not 
limited to, those presented in the Management’s Discussion and Analysis of Financial Condition and Results of Operations.  Factors that 
might cause such material differences include, but are not limited to:  

If we experience greater credit losses than anticipated, earnings may be adversely impacted; 

• 
•  Our  tax  strategies  and  the  value  of  our  deferred  tax  assets  and  liabilities  could  adversely  affect  our  operating  results  and 

regulatory capital ratios; 

•  Geographic concentration may unfavorably impact our operations; 
•  We depend on the accuracy and completeness of information about or from customers and counterparties; 
•  Our insurance brokerage subsidiary, SDN, is subject to risk related to the insurance industry; 
•  Our investment advisory and wealth management operations are subject to risk related to the financial services industry; 
•  We may be unable to successfully implement our growth strategies, including the integration and successful management of 

newly-acquired businesses; 

•  We are subject to environmental liability risk associated with our lending activities; 
•  Our commercial business and mortgage loans increase our exposure to credit risks; 
•  Our indirect lending involves risk elements in addition to normal credit risk; 
•  We accept deposits that do not have a fixed term and which may be withdrawn by the customer at any time for any reason; 
•  Any future FDIC insurance premium increases may adversely affect our earnings; 
•  We are highly regulated and any adverse regulatory action may result in additional costs, loss of business opportunities, and 

reputational damage; 

•  We make certain assumptions and estimates in preparing our financial  statements that may prove to be incorrect, which could 
significantly  impact  our  results  of  operations,  cash  flows  and  financial  condition,  and  we  are  subject  to  new  or  changing 
accounting rules and interpretations, and the failure by us to correctly interpret or apply these evolving rules and interpretations 
could have a material adverse effect; 

•  Legal and regulatory proceedings and related matters could adversely affect us; 
•  A breach in security of our or third party information systems, including the occurrence of a cyber incident or a deficiency in 

cybersecurity, or a failure by us to comply with enhanced New York State cybersecurity regulations, may subject us to liability, 
result in a loss of customer business or damage our brand image; 

•  We face competition in staying current with technological changes to compete and meet customer demands; 
•  We rely on other companies to provide key components of our business infrastructure; 
•  We use financial models for business planning purposes that may not adequately predict future results;  
•  We may not be able to attract and retain skilled people; 
•  Acquisitions may disrupt our business and dilute shareholder value; 
•  We are subject to interest rate risk; 
•  Our business may be adversely affected by conditions in the financial markets and economic conditions generally; 
•  The policies of the Federal Reserve have a significant impact on our earnings; 
•  The soundness of other financial institutions could adversely affect us; 
•  The value of our goodwill and other intangible assets may decline in the future; 
•  We operate in a highly competitive industry and market area; 
•  Severe weather, natural disasters, acts of war or terrorism, and other external events could significantly impact our business;  
•  Liquidity is essential to our businesses; 
•  We may need to raise additional capital in the future and such capital may not be available on acceptable terms or at all; 
•  We rely on dividends from our subsidiaries for most of our revenue;  
•  We may not pay or may reduce the dividends on our common stock; 

- 3 - 

 
 
•  We  may  issue  debt  and  equity  securities  or  securities  convertible  into  equity  securities,  any  of  which  may  be  senior  to  our 
common stock as to distributions and in liquidation, which could dilute our current shareholders or negatively affect the value 
of our common stock; 

•  Our certificate of incorporation, our bylaws, and certain banking laws may have an anti-takeover effect; and 
•  The market price of our common stock may fluctuate significantly in response to a number of factors. 

We caution readers not to place undue reliance on any forward-looking statements, which speak only as of  the date made, and advise 
readers that various factors, including those described above, could affect our financial performance and could cause our actual results 
or  circumstances  for  future  periods  to  differ  materially  from  those  anticipated  or  projected.    See  also  Item  1A,  Risk  Factors,  of  this 
Annual Report on Form 10-K for further information.  Except as required by law,  we do not undertake, and specifically disclaim any 
obligation to publicly release any revisions to any forward-looking statements to reflect the occurrence of anticipated or unanticipated 
events or circumstances after the date of such statements. 

ITEM 1.    BUSINESS 

GENERAL 

The Parent is a financial holding company organized in 1931 under the laws of New York State (“New York” or “NYS”).  The principal 
office of the Parent is located at 220 Liberty Street, Warsaw, New York 14569 and its telephone number is (585) 786-1100.  The Parent 
was  incorporated  on  September  15,  1931,  but  the  continuity  of  the  Company’s  banking  business  is  traced  to  the  organization  of  the 
National  Bank  of  Geneva  on  March  28,  1817.  Except  as  the  context  otherwise  requires,  the  Parent  and  its  direct  and  indirect 
subsidiaries are collectively referred to in this report as the “Company.”  Five Star Bank is referred to as  “Five Star Bank,” “FSB” or 
“the  Bank,”  Scott  Danahy  Naylon,  LLC  is  referred  to  as  “SDN”  and  Courier  Capital,  LLC  is  referred  to  as  “Courier  Capital.”    The 
consolidated financial statements include the accounts of the Parent, the Bank, SDN and Courier Capital.  The Parent’s common stock is 
traded on the NASDAQ Global Select Market under the ticker symbol “FISI.”  

At December 31, 2017, the Company had consolidated total assets of $4.11 billion, deposits of $3.21 billion and shareholders’ equity of 
$381.2 million.  

The Parent’s primary business is the operation of its subsidiaries.  It does not engage in any other substantial business activities.  The 
Parent’s  three  direct  wholly-owned  subsidiaries  are:  (1)  the  Bank,  which  provides  a  full  range  of  banking  services  to  consumer, 
commercial  and  municipal  customers  in  Western  and  Central  New  York;  (2)  SDN,  which  sells  various  premium-based  insurance 
policies on a commission basis to commercial and consumer customers; and (3) Courier Capital, which provides customized investment 
management,  investment  consulting  and  retirement  plan  services    to  individuals,  businesses,  institutions,  foundations  and  retirement 
plans.  At  December  31,  2017,  the  Bank  represented  99.1%,  SDN  represented  0.5%  and  Courier  Capital  represented  0.3%  of  the 
consolidated  assets  of  the  Company.  Further  discussion  of  our  segments  is  included  in  Note  21  to  the  Company’s  Consolidated 
Financial Statements included under Item 8 of this Annual Report on Form 10-K.  

Five Star Bank 

The Bank is a New York chartered bank that has its headquarters at 55 North Main Street, Warsaw, NY, and a total of  53 full-service 
banking offices in the New York State counties of  Allegany, Cattaraugus, Cayuga, Chautauqua, Chemung, Erie, Genesee, Livingston, 
Monroe, Ontario, Orleans, Seneca, Steuben, Wyoming and Yates counties.  

At  December  31,  2017,  the  Bank  had  total  assets  of  $4.07  billion,  investment  securities  of  $1.04  billion,  net  loans  of  $2.70  billion, 
deposits of $3.22 billion and shareholders’ equity of $382.5 million, compared to total assets of $3.68 billion, investment securities of 
$1.08 billion, net loans of $2.31 billion, deposits of $3.01 billion and shareholders’ equity of $318.5 million at December 31, 2016. The 
Bank offers deposit products, which include checking and NOW accounts, savings accounts, and certificates of deposit, as its  principal 
source of funding.  The Bank’s deposits are insured up to the maximum permitted by the Bank Insurance Fund (the “Insurance Fund”) 
of  the  Federal  Deposit  Insurance  Corporation  (“FDIC”).  The  Bank  offers  a  variety  of  loan  products  to  its  customers,  including 
commercial and consumer loans and commercial and residential mortgage loans.  

Scott Danahy Naylon, LLC   

Acquired  in  August  2014,  SDN  is  a  full-service  insurance  agency  founded  in  1923  and  headquartered  in  Amherst,  NY.  SDN  offers 
personal, commercial and financial services products and serves clients in 45 states.  For the year ended December 31, 2017, SDN had 
total revenue of $5.1 million, compared to total revenue of $5.2 million for the year ended December 31, 2016. 

- 4 - 

 
 
 
 
SDN’s primary market area is Erie and Niagara counties in New York State.  Most lines of personal insurance are provided, including 
automobile,  homeowners,  boat,  recreational  vehicle,  landlord,  and  umbrella  coverage.  Commercial  insurance  products  are  also 
provided, consisting of property, liability, automobile, inland marine, workers compensation, bonds, crop and umbrella insurance.  SDN 
also provides the following financial services products:  life and disability insurance, Medicare supplements, long-term care, annuities, 
mutual funds, retirement programs and New York State disability. 

Courier Capital, LLC 

Acquired in January 2016, Courier Capital is an SEC-registered investment advisory and wealth management firm founded in 1967 and 
based in Western New York, with offices in Buffalo, Amherst and Jamestown. With $1.69 billion in assets under management, Courier 
Capital  offers  customized  investment  management,  investment  consulting  and  retirement  plan  services  to  individuals,  businesses  and 
institutions across nine states.  For the year ended December 31, 2017, Courier Capital had total revenue of $4.1 million, compared to 
total revenue of $3.4 million for the period from date of acquisition through December 31, 2016. 

In August 2017, Courier Capital acquired the assets of Robshaw & Julian Associates, Inc., a Buffalo-area registered investment adviser 
with  approximately  $175  million  assets  under  management,  which  increased  Courier  Capital’s  total  assets  under  management  to 
approximately $1.6 billion. 

Other Subsidiaries  

Five  Star  REIT,  Inc.    Five  Star  REIT,  Inc.  (“Five  Star  REIT”),  a  wholly-owned  subsidiary  of  the  Bank,  operates  as  a  real  estate 
investment trust that holds residential mortgages and commercial real estate loans.  Five Star REIT provides additional flexibility and 
planning opportunities for the business of the Bank. 

Business Strategy 

Our  business  strategy  has  been  to  maintain  a  community  bank  philosophy,  which  consists  of  focusing  on  and  understanding  the 
individualized  banking  and  other  financial  services  needs  of  individuals,  municipalities  and  businesses  of  the  local  communities 
surrounding our  primary service  area.  We believe this focus allows us to be more responsive to our customers’ needs and provide a 
high  level  of  personal  service  that  differentiates  us  from  larger  competitors,  resulting  in  long-standing  and  broad-based  banking 
relationships.    Our  core  customers  are  primarily  small-  to  medium-sized  businesses,  individuals  and  community  organizations  who 
prefer to build banking, insurance and wealth management relationships with a community bank that offers and combines high quality, 
competitively-priced products and services with personalized service. Because of our identity and origin as a locally operated bank, we 
believe  that  our  level  of  personal  service  provides  a  competitive  advantage  over  larger  banks,  which  tend  to  consolidate  decision-
making authority outside local communities. 

A key aspect of our current business strategy is to foster a community-oriented culture where our customers and employees establish 
long-standing and mutually beneficial relationships. We believe that we are well-positioned to be a strong competitor within our market 
area because of our focus on community banking needs and customer service, our comprehensive suite of deposit, loan, insurance and 
wealth  management  products  typically  found  at  larger  banks,  our  highly  experienced  management  team  and  our  strategically  located 
banking centers.  We have evolved to meet changing customer needs by opening what we refer to as financial solution center branches.  
These financial solution centers have a smaller footprint than our traditional branches, focus on technology to provide solutions that fit 
our customer preferences for transacting business with us, and these branches are staffed by certified personal bankers who are trained 
to meet a broad array of customer needs.  In recent years, we have opened four financial solution centers in the Rochester and Buffalo 
markets.    We  believe  that  the  foregoing  factors  all  help  to  grow  our  core  deposits,  which  supports  a  central  element  of  our  business 
strategy - the growth of a diversified and high-quality loan portfolio. 

Acquisition Strategy 

We  will  continue  to  explore  market  expansion  opportunities  in  or  near  our  current  market  areas  as  opportunities  arise.   Our  primary 
focus will be on increasing market share within existing markets, while taking advantage of potential growth opportunities within our 
insurance and wealth management lines of business by acquiring new businesses that can be added to existing operations.  We believe 
our  capital  position  remains  strong  enough  to  support  an  active  merger  and  acquisition  strategy,  and  expansion  of  our  core  financial 
service  businesses of banking, insurance and  wealth  management.  Consequently,  we continue  to explore acquisition  opportunities in 
these activities. In evaluating acquisition opportunities, we will balance the potential for earnings accretion with maintaining adequate 
capital  levels,  which  could  result  in  our  common  stock  being  the  predominate  form  of  consideration  and/or  the  need  for  us  to  raise 
capital. 

- 5 - 

 
 
 
 
Conversations  with  potential  strategic  partners  occur  on  a  regular  basis.  The  evaluation  of  any  potential  opportunity  will  favor  a 
transaction that complements our core competencies and strategic intent, with a lesser emphasis being placed on geographic location or 
size.  Additionally, we remain committed to maintaining a diversified revenue stream.  Our senior management team has had extensive 
experience in acquisitions and post-acquisition integration of operations, and is prepared to act quickly should a potential opportunity 
arise,  but  will  remain  disciplined  with  its  approach.   We  believe  this  experience  positions  us  to  successfully  acquire  and  integrate 
additional financial services and banking businesses.   

MARKET AREAS AND COMPETITION 

We provide a wide range of banking and financial services to individuals, municipalities and businesses through a network of  over 50 
offices  and  an  extensive  ATM  network  throughout  Western  and  Central  New  York.    The  region  includes  the  counties  of  Allegany, 
Cattaraugus,  Cayuga,  Chautauqua,  Chemung,  Erie,  Genesee,  Livingston,  Monroe,  Ontario,  Orleans,  Schuyler,  Seneca,  Steuben, 
Wyoming and Yates counties.  Our banking activities, though concentrated in the communities where we maintain branches, also extend 
into neighboring counties.  In addition, we have expanded our consumer indirect lending presence to the Capital District of New York 
and Northern and Central Pennsylvania. 

Our  market  area  is  economically  diversified  in  that  we  serve  both  rural  markets  and  the  larger  markets  in  and  around  Rochester  and 
Buffalo.    Rochester  and  Buffalo  are  the  two  largest  metropolitan  areas  in  New  York  outside  of  New  York  City,  with  a  combined 
population of over two million people.  We anticipate  continuing to increase our presence in and around these metropolitan statistical 
areas in the coming years. 

We face significant competition in both making loans and attracting deposits, as Western and Central New York have a high density of 
financial  institutions.    Our  competition  for  loans  comes  principally  from  commercial  banks,  savings  banks,  savings  and  loan 
associations, mortgage banking companies, credit unions, insurance companies and other financial services companies.  Our most direct 
competition  for  deposits  has  historically  come  from  commercial  banks,  savings  banks  and  credit  unions.    We  face  additional 
competition  for  deposits  from  non-depository  competitors  such  as  the  mutual  fund  industry,  securities  and  brokerage  firms  and 
insurance  companies.    We  generally  compete  with  other  financial  service  providers  on  factors  such  as  level  of  customer  service, 
responsiveness to customer needs, availability and pricing of products, and geographic location.  Our industry frequently experiences 
merger activity, which affects competition by eliminating some institutions while potentially strengthening the franchises of others. 

The following table presents the Bank’s market share percentage for total deposits as of June 30, 2017, in each county where we have 
operations.  The table also indicates the ranking by deposit size  in each  market.  All information in the table  was obtained from  S&P 
Global Market Intelligence, which compiles deposit data published by the FDIC as of June 30, 2017 and updates the information for any 
bank mergers and acquisitions completed subsequent to the reporting date. 

County 
Allegany 
Cattaraugus 
Cayuga 
Chautauqua 
Chemung 
Erie 
Genesee 
Livingston 
Monroe 
Ontario 
Orleans 
Seneca 
Steuben 
Wyoming 
Yates 
_____ 

  Market 
Share 
8.9% 
29.8% 
3.5% 
1.6% 
14.5% 
0.4% 
21.8% 
37.5% 
1.7% 
13.8% 
23.8% 
28.3% 
31.8% 
54.1% 
42.3% 

  Market 
Rank 
3 
2 
10 
8 
3 
10 
2 
1 
8 
2 
2 
1 
1 
1 
1 

  Number of 
Branches (1) 
1 
5 
1 
1 
3 
4 
3 
5 
8 
5 
2 
2 
7 
4 
2 

(1)  Number of branches current as of December 31, 2017. 

INVESTMENT ACTIVITIES 

Our  investment  policy  is  contained  within  our  overall  Asset-Liability  Management  and  Investment  Policy.    This  policy  dictates  that 
investment  decisions  will  be  made  based  on  the  safety  of  the  investment,  liquidity  requirements,  potential  returns,  cash  flow  targets, 
need  for  collateral  and  desired  risk  parameters.    In  pursuing  these  objectives,  we  consider  the  ability  of  an  investment  to  provide 
earnings  consistent  with  factors  related  to  quality,  maturity,  marketability,  pledgeable  nature  and  risk  diversification.    Our Treasurer, 
guided by our Asset-Liability Committee (“ALCO”), is responsible for investment portfolio decisions within the established policies. 

- 6 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our investment securities strategy  is focused  on providing liquidity to  meet loan demand and  redeeming liabilities,  meeting pledging 
requirements, managing credit risks, managing overall interest rate risks and maximizing portfolio yield.  Our current policy generally 
limits security purchases to the following: 

•  U.S. treasury securities; 
•  U.S.  government agency securities,  which are  securities issued by official Federal government bodies (e.g., the Government 
National Mortgage Association (“GNMA”) and the Small Business Administration (“SBA”)), and U.S. government-sponsored 
enterprise  securities,  which  are  securities  issued  by  independent  organizations  that  are  in  part  sponsored  by  the  federal 
government (e.g., the Federal Home Loan Bank (“FHLB”) system, the Federal National Mortgage Association (“FNMA”), the 
Federal Home Loan Mortgage Corporation (“FHLMC”) and the Federal Farm Credit Bureau); 

•  Mortgage-backed  securities  (“MBS”),  which  include  mortgage-backed  pass-through  securities,  collateralized  mortgage 

• 

obligations and multi-family MBS issued by GNMA, FNMA and FHLMC; 
Investment  grade  municipal  securities,  including  revenue,  tax  and  bond  anticipation  notes,  statutory  installment  notes  and 
general obligation bonds; 

•  Certain creditworthy unrated securities issued by municipalities; 
•  Certificates of deposit; 
•  Equity securities at the holding company level; and 
•  Limited partnership investments. 

LENDING ACTIVITIES 

General 

We offer a broad range of loans including commercial business and revolving lines of credit, commercial mortgages, equipment  loans, 
residential mortgage loans and home equity loans and lines  of credit, home improvement loans, automobile loans and personal loans.  
Newly originated and refinanced fixed rate residential mortgage loans are either retained in our portfolio or sold to the secondary market 
with servicing rights retained. 

We continually evaluate and update our lending policy.  The key elements of our lending philosophy include the following: 

•  To ensure consistent underwriting, employees must share a common view of the risks inherent in lending activities as well as 

the standards to be applied in underwriting and managing credit risk; 
Pricing of credit products should be risk-based; 

• 
•  The loan portfolio must be diversified to limit the potential impact of negative events; and 
•  Careful, timely exposure monitoring through dynamic use of our risk rating system is required to provide early warning and 

assure proactive management of potential problems. 

Commercial Business and Commercial Mortgage Lending 

We primarily originate commercial business loans in our market areas and underwrite them based  on the borrower’s ability to service 
the loan from operating income.  We offer a broad range of commercial lending products, including term loans and lines of credit.  Short 
and medium-term commercial loans, primarily collateralized, are made available to businesses for working capital (including inventory 
and receivables), business expansion (including acquisition of real estate, expansion and improvements) and the purchase of equipment.  
We  offer  commercial  business  loans  to  customers  in  the  agricultural  industry  for  short-term  crop  production,  farm  equipment  and 
livestock  financing.    As  a  general  practice,  where  possible,  a  first  position  collateral  lien  is  placed  on  any  available  real  estate, 
equipment or other assets owned by the borrower and a personal guarantee of the owner is obtained.  As of December 31, 2017, $122.4 
million, or 27%, of our aggregate commercial business loan portfolio were at fixed rates, while $327.9 million, or 73%, were at variable 
rates. 

We  also  offer  commercial  mortgage  loans  to  finance  the  purchase  of  real  property,  which  generally  consists  of  real  estate  with 
completed structures and, to a smaller extent, agricultural real estate financing.  Commercial mortgage loans are secured by first liens on 
the real estate and are typically amortized over a 10 to 20 year period.  The underwriting analysis includes credit verification, appraisals 
and a review of the borrower’s financial condition and repayment capacity.  As of December 31,  2017, $348.7 million, or 43%, of the 
loans in our aggregate commercial mortgage portfolio were at fixed rates, while $460.2 million, or 57%, were at variable rates. 

We utilize government loan guarantee programs where available and appropriate. 

- 7 - 

 
 
 
 
Government Guarantee Programs 

We  participate  in  government  loan  guarantee  programs  offered  by  the  SBA,  U.S.  Department  of  Agriculture,  Rural  Economic  and 
Community  Development  and  Farm  Service  Agency,  among  others.    As  of  December  31,  2017,  we  had  loans  with  an  aggregate 
principal balance of $47.8 million that were covered by guarantees under these programs.  The guarantees typically only cover a certain 
percentage of these loans.  By participating in these programs, we are able to broaden our base of borrowers while minimizing credit 
risk. 

Residential Real Estate Lending 

We originate fixed and variable rate one-to-four family residential mortgages collateralized by owner-occupied properties located in our 
market areas.  We offer a variety of real estate loan products,  including home improvement loans, closed-end home equity loans, and 
home equity lines of credit, which are generally amortized over periods of up to 30 years.  Loans collateralized by one-to-four family 
residential real estate generally have been originated in amounts of no more than 80% of appraised value, or have mortgage insurance.  
Mortgage title insurance and hazard insurance are  normally required.  We sell certain one-to-four family residential mortgages to the 
secondary mortgage market and typically retain the right to service the mortgages.  To assure maximum salability of the residential loan 
products  for  possible  resale,  we  typically  follow  the  underwriting  and  appraisal  guidelines  of  the  secondary  market,  including  the 
FHLMC and the Federal Housing Administration, and service the loans in a manner that satisfies the secondary market agreements.  As 
of December 31, 2017, our residential mortgage servicing portfolio totaled $163.3 million, the majority of which has been sold to  the 
FHLMC.  As of December 31, 2017, our residential real estate loan portfolio totaled $465.3 million, or 17% of our total loan portfolio.  
As  of  December  31,  2017,  our  residential  real  estate  lines  portfolio  totaled  $116.3  million,  or  4%  of  our  total  loan  portfolio.    As  of 
December 31, 2017, $417.4 million, or  90%, of the loans in our residential real estate loan portfolio were at fixed rates,  while $47.9 
million,  or  10%,  were  at  variable  rates.    The  residential  real  estate  lines  portfolio  primarily  consists  of  variable  rate  lines.  
Approximately 88% of the loans and lines in our residential real estate portfolios were in first lien positions at December 31, 2017. We 
do not engage in sub-prime or other high-risk residential mortgage lending as a line-of-business. 

Consumer Lending 

We offer a variety of loan products to our consumer customers, including automobile loans, secured installment loans and other types of 
secured  and  unsecured  personal  loans.    At  December  31,  2017,  outstanding  consumer  loan  balances  were  concentrated  in  indirect 
automobile loans.   

We originate indirect consumer loans for a mix of new and used vehicles through franchised new car dealers.  The consumer indirect 
loan portfolio is primarily comprised of loans with terms that typically range from 36 to 84 months.  We have  developed relationships 
with franchised new car dealers in Western, Central and the Capital District of New York, and Northern and Central Pennsylvania.  As 
of December 31, 2017, our consumer indirect portfolio totaled $876.6 million, or 32% of our total loan portfolio.  The consumer indirect 
loan portfolio primarily consists of fixed rate loans with relatively short durations. 

We  also  originate,  independently  of  the  indirect  loans  described  above,  consumer  automobile  loans,  recreational  vehicle  loans,  boat 
loans, personal loans (collateralized and uncollateralized) and deposit account collateralized loans.  The terms of these loans typically 
range from 12 to 60 months and vary based upon the nature of the collateral and the size of loan.  The majority of the consumer lending 
program  is  underwritten  on  a  secured  basis  using  the  customer’s  financed  automobile,  mobile  home,  boat  or  recreational  vehicle  as 
collateral.  The other loans in our consumer portfolio totaled $17.6 million as of December 31, 2017, all but $753 thousand of which 
were fixed rate loans. 

Credit Administration 

Our  loan  policy  establishes  standardized  underwriting  guidelines,  as  well  as  the  loan  approval  process  and  the  committee  structures 
necessary to facilitate and ensure the  highest possible loan quality decision-making in a timely and businesslike  manner.  The policy 
establishes requirements for extending credit based on the size, risk rating and type of credit involved.  The policy also sets limits on 
individual lending authority and various forms of joint lending authority, while designating which loans are required to be approved at 
the committee level. 

Our credit objectives are to: 

•  Compete effectively and service the legitimate credit needs of our target market; 
•  Enhance our reputation for superior quality and timely delivery of products and services; 

Provide pricing that reflects the entire relationship and is commensurate with the risk profiles of our borrowers; 

• 
•  Retain, develop and acquire profitable, multi-product, value added relationships with high quality borrowers; 
Focus on government guaranteed lending to meet the needs of the small businesses in our communities; and 

• 
•  Comply with all relevant laws and regulations. 

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Our  policy  includes  loan  reviews,  under  the  supervision  of  our  Audit  and  Risk  Oversight  committees  of  the  Board  of  Directors  and 
directed  by  our  Chief  Risk  Officer,  in  order  to  render  an  independent  and  objective  evaluation  of  our  asset  quality  and  credit 
administration process. 

We assign risk ratings to loans in the commercial business and commercial mortgage portfolios.  We use those risk ratings to: 
Profile the risk and exposure in the loan portfolio and identify developing trends and relative levels of risk; 
Identify deteriorating credits;  

• 

• 
•  Reflect the probability that a given customer may default on its obligations; and 
•  Assist with risk-based pricing. 

Through the loan approval process, loan administration and loan review program, management seeks to continuously monitor our credit 
risk profile and assess the overall quality of the loan portfolio and adequacy of the allowance for loan losses. 

We  have  several  procedures  in  place  to  assist  in  maintaining  the  overall  quality  of  our  loan  portfolio.    Delinquent  loan  reports  are 
monitored by credit administration to identify adverse levels and trends.   Loans, including impaired loans, are generally classified as 
non-accruing if they are past due as to maturity or payment of principal or interest for a period of more than 90 days, unless such loans 
are well-collateralized and in the process of collection.  Loans that are on a current payment status or past due less than 90 days may 
also be classified as non-accruing if repayment in full of principal and/or interest is uncertain. 

Allowance for Loan Losses 

The  allowance  for  loan  losses  is  established  through  charges  to  earnings  in  the  form  of  a  provision  for  loan  losses.    The  allowance 
reflects management’s estimate of the amount of probable loan losses in the portfolio, based on factors including, but not limited to: 

Specific allocations for individually analyzed credits; 

• 
•  Risk assessment process; 
•  Historical net charge-off experience; 
•  Evaluation of loss emergence and look-back periods; 
•  Evaluation of the loan portfolio with loan reviews; 
•  Levels and trends in delinquent and non-accruing loans; 
•  Trends in volume and terms of loans; 
•  Effects of changes in lending policy; 
•  Experience, ability and depth of management; 
•  National and local economic trends and conditions; 
•  Concentrations of credit; 
Interest rate environment; 
• 
•  Regulatory environment; 

Information (availability of timely financial information); and 

• 
•  Collateral values. 

Our methodology for estimating the allowance for loan losses includes the following: 

1. 

Impaired  commercial  business  and  commercial  mortgage  loans  are  typically  reviewed  individually  and  assigned  a  specific  loss 
allowance, if considered necessary, in accordance with U.S. generally accepted accounting principles (“GAAP”). 

2.  The remaining portfolios of commercial business and commercial mortgage loans are segmented by risk rating into the following 
loan classification categories: uncriticized or pass, special mention, substandard and doubtful.  Uncriticized loans, special mention 
loans, substandard loans and all doubtful loans not assigned a specific loss allowance are assigned allowance allocations based on 
historical net loan charge-off experience for each of the respective loan categories, supplemented with loss emergence periods and 
qualitative factors, if considered necessary.  These qualitative factors include the levels and trends in delinquent and non-accruing 
loans, trends in volume and terms of loans, effects of changes in lending policy, experience, ability, and depth of  management, 
national  and  local  economic  trends  and  conditions,  concentrations  of  credit,  interest  rate  environment,  regulatory  environment, 
information (availability of timely financial information), and collateral values, among others. 

3.  The retail loan portfolio is segmented into the following types of loans: residential  real estate loans, residential real estate lines, 
consumer indirect and other consumer.  Allowance allocations for the retail loan portfolio are based on the average loss experience 
for the previous eight quarters, supplemented with loss emergence periods and qualitative factors similar to the elements described 
above. 

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Management  presents  a  quarterly  review  of  the  adequacy  of  the  allowance  for  loan  losses  to  the  Audit  Committee  of  our  Board  of 
Directors  based  on  the  methodology  described  above.    See  also  the  section  titled  “Allowance  for  Loan  Losses”  in  Part  II,  Item  7, 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations” of this Annual Report on Form 10-K. 

SOURCES OF FUNDS 

Our primary sources of funds are deposits and borrowed funds. 

Deposits 

We maintain a full range of deposit products and accounts to meet the needs of the residents and businesses in our primary service area. 
Products include an array of checking and savings account programs for individuals and businesses, including money market accounts, 
certificates of deposit, sweep investment capabilities as well as Individual Retirement Accounts and other qualified plan accounts.  We 
rely primarily on competitive pricing of our deposit products, customer service and long-standing relationships with customers to attract 
and retain these deposits and seek to make our services convenient to the community by offering  a choice of several delivery systems 
and channels, including telephone, mail, online, automated teller machines (ATMs), debit cards, point-of-sale transactions, automated 
clearing house transactions (ACH), remote deposit, and mobile banking via telephone or wireless devices.  We also take advantage of 
the use of technology by offering business customers banking access via the Internet and various advanced cash management systems. 

We  had  no  traditional  brokered  deposits  at  December  31,  2017;  however,  we  do  participate  in  the  Certificate  of  Deposit  Account 
Registry Service (“CDARS”) and Insured Cash Sweep (“ICS”) programs, which enable depositors to receive FDIC insurance coverage 
for  deposits  otherwise  exceeding  the  maximum  insurable  amount.    Through  these  programs,  deposits  in  excess  of  the  maximum 
insurable  amount  are  placed  with  multiple  participating  financial  institutions.  Reciprocal  CDARS  deposits  and  ICS  deposits  totaled 
$159.2 million and $147.3 million, respectively, at December 31, 2017. 

Borrowings 

We  have  access  to  a  variety  of  borrowing  sources  and  use  both  short-term  and  long-term  borrowings  to  support  our  asset  base.  
Borrowings  from  time-to-time  include  federal  funds  purchased,  securities  sold  under  agreements  to  repurchase,  FHLB  advances  and 
borrowings from the discount window of the FRB, as defined below.   

Other  sources  of  funds  include  scheduled  amortization  and  prepayments  of  principal  from  loans  and  mortgage-backed  securities, 
maturities and calls of investment securities and funds provided by operations 

OPERATING SEGMENTS 

We have two reportable segments: Banking and Non-Banking.  These reportable segments have been identified and organized based on 
the  nature  of  the  underlying  products  and  services  applicable  to  each  segment,  the  type  of  customers  to  whom  those  products  and 
services are offered and the distribution channel through which those products and services are made available. 

The Banking segment includes all of the Company’s retail and commercial banking operations.   The  Non-Banking segment includes 
the activities of SDN, a full service insurance agency that provides a broad range of insurance services to both personal and business 
clients,  and  Courier  Capital,  an  investment  advisor  and  wealth  management  firm  that  provides  customized  investment  management, 
investment consulting and retirement plan services to individuals, businesses, institutions, foundations and retirement plans. 

For a discussion of the segments included in our principal activities and certain financial information for each segment, see Note 21, 
Segment Reporting, of the notes to consolidated financial statements included in this Annual Report on Form 10-K. 

OTHER INFORMATION 

We  also  make  available,  free  of  charge,  through  our  website,  all  reports  filed  with,  or  furnished  to,  the  SEC,  including  our  Annual 
Reports on Form 10-K, Quarterly Reports on Form 10-Q and Current Reports on Form 8-K, as well as any amendments to those reports, 
as  soon  as  reasonably  practicable  after  those  documents  are  filed  with,  or  furnished  to,  the  SEC.    These  filings  may  be  viewed  by 
accessing  the  SEC  Filings  subsection  of  the  Financials  section  of  our  website  (www.fiiwarsaw.com).    Information  available  on  our 
website is not a part of, and is not incorporated into, this Annual Report on Form 10-K. 

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All  of  the  reports  we  file  with  the  SEC,  including  this  Annual  Report  on  Form  10-K,  Quarterly  Reports  on  Form  10-Q  and  Current 
Reports on Form 8-K, as well as any amendments thereto may be accessed at www.sec.gov or at the public reference facility maintained 
by the SEC at its public reference room at 100 F. Street, N.E., Room 1580, Washington, DC 20549 and copies of all or any part thereof 
may  be  obtained  from  that  office  upon  payment  of  the  prescribed  fees.    You  may  call  the  SEC  at  1-800-SEC-0330  for  further 
information on the operation of the public reference room and you can request copies of the documents upon payment of a duplicating 
fee, by writing to the SEC. 

SUPERVISION AND REGULATION 

We are subject to extensive regulation under federal and state laws. The regulatory framework is intended primarily for the protection of 
depositors, federal deposit insurance funds and the banking system as a whole and not for the protection of shareholders and creditors. 

We  are  also  subject  to  the  disclosure  and  regulatory  requirements  of  the  Securities  Act  of  1933,  as  amended,  and  the  Securities 
Exchange Act of 1934, as amended, as administered by the Securities and Exchange Commission (“SEC”).  Our common stock is listed 
on  the  NASDAQ  Global  Select  Market  (“NASDAQ”)  under  the  trading  symbol  “FISI”  and  is  subject  to  NASDAQ  rules  for  listed 
companies. 

Significant  elements  of  the  laws  and  regulations  applicable  to  the  Company  are  described  below.  The  description  is  qualified  in  its 
entirety  by  reference  to  the  full  text  of  the  statutes,  regulations  and  policies  that  are  described.  Also,  such  statutes,  regulations  and 
policies  are  continually  under  review  by  Congress,  state  legislatures,  and  federal  and  state  regulatory  agencies.  A  change  in  statutes, 
regulations or regulatory policies applicable to the Company could have a material effect on the business, financial condition and results 
of operations of the Company. 

Holding  Company  Regulation.    We  are  subject  to  comprehensive  regulation  by  the  Board  of  Governors  of  the  Federal  Reserve 
System, frequently referred to as the Federal Reserve Board (“FRB” or “Federal Reserve”), under the Bank Holding Company Act (the 
“BHC  Act”),  as  amended  by,  among  other  laws,  the  Gramm-Leach-Bliley  Act  of  1999 (the  “Gramm-Leach-Bliley  Act”),  and  by  the 
Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), enacted in 2010.   We are registered with the 
Federal Reserve as a bank holding company (“BHC”).  We must file reports with the FRB and such additional information as the FRB 
may require, and our holding company and non-banking affiliates are subject to examination by the FRB.   Under FRB policy, a bank 
holding company must serve as a source of strength for its subsidiary banks. Under this policy, the FRB may require, and has required 
in  the  past,  a  holding  company  to  contribute  additional  capital  to  an  undercapitalized  subsidiary  bank.  The  BHC  Act  provides  that  a 
bank holding company must obtain FRB approval before: 

•  Acquiring, directly or indirectly, ownership or control of any voting shares of another bank or bank holding company if, after 
such acquisition, it would own or control more than 5% of such shares (unless it already owns or controls the majority of  such 
shares); 

•  Acquiring all or substantially all of the assets of another bank or bank holding company, or 
•  Merging or consolidating with another bank holding company. 

The BHC Act generally prohibits a bank holding company from acquiring direct or indirect ownership or control of more than 5% of the 
voting shares of any company which is not a bank or bank holding company, or from engaging directly or indirectly in activities other 
than  those  of  banking,  managing  or  controlling  banks,  or  providing  services  for  its  subsidiaries.  The  principal  exceptions  to  these 
prohibitions  involve  certain  non-bank  activities  which,  by  statute  or  by  FRB  regulation  or  order,  have  been  identified  as  activities 
closely related to the business of banking or managing or controlling banks. The list of activities permitted by the FRB includes, among 
other things: lending; operating a savings institution, mortgage company, finance company, credit card company or factoring company; 
performing  certain  data  processing  operations;  providing  certain  investment  and  financial  advice;  underwriting  and  acting  as  an 
insurance  agent  for  certain  types  of  credit  related  insurance;  leasing  property  on  a  full-payout,  non-operating  basis;  selling  money 
orders,  travelers’  checks  and  United  States  Savings  Bonds;  real  estate  and  personal  property  appraising;  providing  tax  planning  and 
preparation services; and, subject to certain limitations, providing securities brokerage services for customers.  These activities may also 
be affected by federal legislation. 

The Gramm-Leach-Bliley Act amended portions of the BHC Act to authorize bank holding companies, such as us, directly or through 
non-bank  subsidiaries  to  engage  in  securities,  insurance  and  other  activities  that  are  financial  in  nature  or  incidental  to  a  financial 
activity. In order to undertake these activities, a bank holding company must become a "financial holding company" by submitting to 
the appropriate Federal Reserve Bank a declaration that the company elects to be a financial holding company and a certification that all 
of the depository institutions controlled by the company are well capitalized and well managed. 

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The  Dodd-Frank  Act.    The  Dodd-Frank  Wall  Street  Reform  and  Consumer  Protection  Act  (the  “Dodd-Frank  Act”)  significantly 
changed the regulation of financial institutions and the financial services industry.  The Dodd-Frank Act includes provisions affecting 
large and small financial institutions alike, including several provisions that will profoundly affect how community banks, thrifts, and 
small bank and thrift holding companies will be regulated in the future. Among other things, these provisions abolished the Office of 
Thrift  Supervision  and  transferred  its  functions  to  the  other  federal  banking  agencies,  relaxed  rules  regarding  interstate  branching, 
allowed financial institutions to pay interest on business checking accounts, and imposed new capital requirements on bank and thrift 
holding companies. The Dodd-Frank Act also includes several corporate governance provisions that apply to all public companies, not 
just  financial  institutions.  These  include  provisions  mandating  certain  disclosures  regarding  executive  compensation  and  provisions 
addressing proxy access by shareholders.  We have elected to be treated as a financial holding company. 

The Dodd-Frank Act contains numerous other provisions affecting financial institutions of all types, including some that may affect our 
business in substantial and unpredictable ways. We have incurred higher operating costs in complying with the Dodd-Frank Act, and we 
expect  that  these  higher  costs  will  continue  for  the  foreseeable  future.  Our  management  continues  to  monitor  the  ongoing 
implementation of the Dodd-Frank Act and as new regulations are issued, will assess their effect on our business, financial condition 
and results of operations. 

On February 3, 2017, President Donald J. Trump issued an executive order directing the Secretary of the Treasury to report, within 120 
days,  on  whether  current  governmental  rules  and  policies  either  promote  or  inhibit  the  “Core  Principles  for  Financial  Regulation”  as 
defined in the executive order (the “Executive Order”).  The Treasury Department has since issued multiple reports in response to the 
Executive  Order,  the  first  of  which,  issued  on  June  12,  2017,  analyzed  and  made  recommendations  with  respect  to the  U.S.  banking 
system (the  “Treasury Report”).  In particular, the Treasury Report recommended several actions that would ease the requirements of 
the  Dodd-Frank  Act  on  community  banks  such  as  us,  as  described  in  greater  detail  below.  While  some  of  these  actions  may  be 
implemented unilaterally by our regulators, others will require legislation in order to be put into effect. 

On June 8, 2017, the U.S. House of Representatives passed the Financial CHOICE Act of 2017 (the “Financial CHOICE Act”), a bill 
that, if enacted into law, would repeal or modify key provisions of the Dodd-Frank Act, including elimination of the Volcker Rule, as 
defined  below,  and  making  the  director  of  the  CFPB,  also  defined  below,  subject  to  removal  by  the  President.  President  Trump  has 
indicated that he would sign the Financial CHOICE Act but the U.S. Senate has yet to take up that bill.  In early March 2018, the Senate 
instead opened debate on the Economic Growth, Regulatory Relief, and Consumer Protection Act, a bill that would also impact several 
of the provisions of the Dodd-Frank Act and that appears to enjoy significant bipartisan support.  

We cannot predict how closely a final bill, if any, will resemble either the one passed by the House of Representatives last year or the 
one currently under debate in the Senate. Similarly, it is too early for us to predict whether any other executive or congressional action 
will attempt to implement the recommendations of the Treasury Report as they pertain to the Dodd-Frank Act.  

See Item 1A, Risk Factors, for a more extensive discussion of this topic. 

The Volcker Rule.  The Dodd-Frank Act prohibits banks and their affiliates from engaging in proprietary trading and from investing 
and sponsoring hedge funds and private equity funds. The statutory provision implementing these restrictions is commonly called the 
“Volcker Rule.” To implement the Volcker Rule, federal regulators issued final rules in December 2013 that were to become effective 
April 2014.  The Federal Reserve subsequently issued an order extending the period that institutions have to conform their activities to 
the  requirements  of  the  Volcker  Rule  to  July  21,  2015,  and  extended  the  compliance  date  for  banks  to  conform  their  investments  in 
certain  “legacy  covered  funds”  until  July  21,  2016.  These  final  rules  exempt  the  Bank,  as  a  bank  with  less  than  $10  billion  in  total 
consolidated assets that does not engage in any covered activities other than trading in certain government, agency, state or municipal 
obligations, from any significant compliance obligations under the Volcker Rule; therefore, the Volcker Rule will not have a material 
effect on our business, financial condition and results of operations.  We cannot predict whether the Volcker Rule will be repealed by 
enactment of the Financial CHOICE Act, or modified by implementation of some or all of the relevant recommendations included in the 
Treasury Report.   

Depository Institution Regulation.   The Bank is subject to regulation by the FDIC.  This regulatory structure includes: 

•  Real estate lending standards, which provide guidelines concerning loan-to-value ratios for various types of real estate loans; 
•  Risk-based  capital  rules,  including  accounting  for  interest  rate  risk,  concentration  of  credit  risk  and  the  risks  posed  by  non-

traditional activities; 

•  Rules  requiring  depository  institutions  to  develop  and  implement  internal  procedures  to  evaluate  and  control  credit  and 

settlement exposure to their correspondent banks; 

•  Rules restricting types and amounts of equity investments; and  
•  Rules  addressing  various  safety  and  soundness  issues,  including  operations  and  managerial  standards,  standards  for  asset 

quality, earnings and compensation standards. 

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Capital  Requirements.    The  Company  and  the  Bank  are  each  required  to  comply  with  applicable  capital  adequacy  standards 
established by the Federal Reserve.  The current risk-based capital standards applicable to the Company and the Bank, parts of which 
are currently in the process of being phased in, are based on the final capital framework for strengthening international capital standards, 
known as Basel III, of the Basel Committee.  

Prior  to  January  1,  2015,  the risk-based  capital  standards  applicable  to  the  Company  and  the  Bank  (the  “General  Risk-based  Capital 
Rules”) were based on the 1988 Capital Accord, known as Basel I, of the Basel Committee.  In July 2013, the federal bank regulators 
approved the final Basel III Rules implementing the Basel III framework as well as certain provisions of the Dodd-Frank Act. The Basel 
III  Rules  substantially  revised  the  risk-based  capital  requirements  applicable  to  BHCs  and  their  depository  institution  subsidiaries, 
including the Company and the Bank, as compared to the  General Risk-based Capital Rules. The Basel III Rules became effective for 
the Company and the Bank on January 1, 2015 (subject to a phase-in period for certain provisions).  

The Basel III Rules, among other things, (i) introduce a new capital measure called CET1, which consists primarily of retained earnings 
and common stock, (ii) specify that Tier 1 capital consists of CET1 and “Additional Tier 1 capital” instruments, such as preferred stock 
and  certain  convertible  securities,  meeting  certain  revised  requirements,  (iii)  define  CET1  narrowly  by  requiring  that  most 
deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital, and (iv) expand the 
scope of the deductions/adjustments to capital as compared to existing regulations.  

Under the Basel III Rules, the minimum capital ratios effective as of January 1, 2015 are: 

• 
• 
• 

4.5% CET1 to risk-weighted assets; 
6.0% Tier 1 capital (that is, CET1 plus Additional Tier 1 capital) to risk-weighted assets; and 
8.0% Total capital (that is, Tier 1 capital plus Tier 2 capital) to risk-weighted assets.  

The Basel III Rules also introduce a new capital conservation buffer designed to absorb losses during periods of economic stress. The 
capital conservation buffer is an amount in addition to these minimum risk-based capital ratio requirements.  The Basel III Rules also 
provide for a countercyclical capital buffer applicable only to certain covered institutions.  We do not expect the countercyclical capital 
buffer to be applicable to the Company or the Bank. Banking institutions that do not hold capital above the required minimum levels, 
including the capital conservation buffer, will face constraints on dividends and compensation based on the amount of the shortfall.  

When fully phased in on January 1, 2019, the Basel III Rules will require the Company and the Bank to maintain an additional capital 
conservation buffer of 2.5% of risk-weighted assets, effectively resulting in minimum ratios of (i) CET1 to risk-weighted assets of at 
least 7%, (ii) Tier 1 capital to risk-weighted assets of at least 8.5%, and (iii) Total capital to risk-weighted assets of at least 10.5%.  

The  Basel  III  Rules  also  provide  for  a  number  of  deductions  from  and  adjustments  to  CET1.  These  include,  for  example,  the 
requirement that MSRs, certain deferred tax assets and significant investments in non-consolidated financial entities be deducted from 
CET1 to the extent that any one such category exceeds 10% of CET1 or all such items, in the aggregate, exceed 15% of CET1.  

Implementation of the deductions and other adjustments to CET1 began on January 1, 2015 and will be phased in over a 4-year period 
(beginning at 40% on January 1, 2015 and an additional 20% per year thereafter). The implementation of the capital conservation buffer 
began on January 1, 2016 at the 0.625% level and will be phased in over a 4-year period (increasing by that amount on each subsequent 
January 1, until it reaches 2.5% on January 1, 2019).  

The Basel III Rules prescribe a new standardized approach for risk weightings that expands the risk-weighting categories from the four 
Basel I-derived categories (0%, 20%, 50% and 100%) to a much larger and more risk-sensitive number of categories, depending on the 
nature of the assets, generally ranging from 0% for U.S. government and agency securities, to 600% for certain equity  exposures, and 
resulting in higher risk weights for a variety of asset classes.  

The recommendations of the Treasury Report include making community banks such as us exempt from the risk-based capital standards 
included under the Basel III Rules. As no meaningful action has yet been taken to implement these recommendations, we cannot predict 
whether or to what extent we will continue to be subject to these standards in the future, including on the final phase-in date of January 
1, 2019. 

Leverage Requirements.  BHCs and banks are also required to comply with minimum leverage ratio requirements. These requirements 
provide for a minimum ratio of Tier 1 capital to total consolidated quarterly average assets (as defined for regulatory purposes), net of 
the loan loss reserve, goodwill and certain other intangible assets (the “leverage ratio”), of 4.0%. 

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Liquidity  Regulation.    During  2014,  the  U.S.  banking  agencies  adopted  final  rules  implementing  one  of  the  two  new  standards 
provided  for  in  the  Basel  III  liquidity  framework  -  its  liquidity  coverage  ratio  (“LCR”),  which  is  designed  to  ensure  that  a  bank 
maintains an adequate level of unencumbered high quality liquid assets equal to the bank’s expected net cash outflows for a thirty-day 
time horizon under an acute liquidity stress scenario.  The rules as adopted apply in their most comprehensive form only to advanced 
approaches bank holding companies and depository institution subsidiaries of such bank holding companies and, in a modified form, to 
banking organizations having $50 billion or more in total consolidated assets.  Accordingly, they do not apply to either the Company or 
the Bank. As a result, we do not manage our balance sheet to be compliant with these rules.  

The  Basel  III  framework  also  included  a  second  standard, referred  to  as  the  net  stable  funding  ratio  (“NSFR”),  which  is  designed  to 
promote  more  medium-and long-term funding of the assets and activities of banks over  a one-year time  horizon.  Although the  Basel 
Committee finalized its formulation of the NSFR in 2014, the U.S. banking agencies have not yet proposed an NSFR for application to 
U.S. banking organizations or addressed the scope of banking organizations to which it will apply.  The Basel Committee’s final NSFR 
document states that the NSFR applies to internationally active banks, as did its final LCR document as to that ratio. 

Prompt  Corrective  Action.    The  Federal  Deposit  Insurance  Act,  as  amended  (“FDIA”),  requires  among  other  things,  the  federal 
banking agencies to take “prompt corrective action” in respect of depository institutions that do not meet minimum capital requirements.  
The  FDIA  establishes  five  capital  categories  for  FDIC-insured  banks:  well  capitalized,  adequately  capitalized,  under-capitalized, 
significantly  under-capitalized  and  critically  under-capitalized.  Under  rules  in  effect  through  December  31,  2014,  a  depository 
institution is deemed to be “well-capitalized” if the institution has a total risk-based capital ratio of 10.0% or greater, a Tier 1 risk-based 
capital ratio of 6.0% or greater, and a leverage ratio of 5.0% or greater, and the institution is not subject to an order, written agreement, 
capital directive or prompt corrective action directive to meet and maintain a specific level for any capital measure.  As of January 1, 
2015, the standards for “well-capitalized” status under prompt corrective action regulations changed by, among other things, introducing 
a CET 1 ratio requirement of 6.5% and increasing the Tier 1 risk-based capital ratio requirement  from 6.0% to 8.0%.  The  total risk-
based capital ratio and Tier 1 leverage ratio requirements remain at 10.0% and 5.0%, respectively.  

The  FDIA  imposes  progressively  more  restrictive  constraints  on  operations,  management  and  capital  distributions,  depending  on  the 
capital category in which an institution is classified.  The current capital rule established by the federal bank regulators, discussed above 
under “Capital Requirements,” amend the prompt corrective action requirements in certain respects, including adding a CET1 risk-based 
capital ratio as one of the metrics (with a minimum 6.5% ratio for well-capitalized status) and increasing the Tier 1 risk-based capital 
ratio required for each of the five capital categories, including an increase from 6.0% to 8.0% to be well-capitalized.  

For  further  information  regarding  the  capital  ratios  and  leverage  ratio  of  the  Company  and  the  Bank  see  the  section  titled  “Capital 
Resources” in Part II, Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” included in 
this Annual Report on Form 10-K.  The current requirements and the actual levels for the Company and the Bank are detailed in Note 
11, Regulatory Matters, of the notes to consolidated financial statements, included in this Annual Report on Form 10-K. 

Dividends. The FRB policy is that a bank holding company should pay cash dividends only to the extent that its net income for the past 
year is sufficient to cover both the cash dividends and a rate of earnings retention that is consistent with the holding company's capital 
needs,  asset  quality  and  overall  financial  condition,  and  that  it  is  inappropriate  for  a  bank  holding  company  experiencing  serious 
financial  problems  to  borrow  funds  to  pay  dividends.  Furthermore,  a  bank  that  is  classified  under  the  prompt  corrective  action 
regulations as “undercapitalized” will be prohibited from paying any dividends. 

The primary source of cash for dividends we pay is the dividends we receive from the Bank.   The Bank is subject to various regulatory 
policies and requirements relating to the payment of dividends, including requirements to maintain capital above regulatory minimums.  
Approval of the New York State Department of Financial Services (the “NY DFS”) is required prior to paying a dividend if the dividend 
declared by the Bank exceeds the sum of the Bank’s net profits for that year and its retained net profits for the preceding two calendar 
years.  At January 1, 2018, the Bank could declare dividends of $42.1 million from retained net profits of the preceding two years.   The 
Bank declared dividends of $12.0 million in 2017 and $16.0 million in 2016. 

Federal Deposit Insurance Assessments.   The Bank is a member of the FDIC and pays an insurance premium to the FDIC based upon 
its assessable assets on a quarterly basis.  Deposits are insured up to applicable limits by the FDIC and such insurance is backed by the 
full faith and credit of the United States Government. 

Under the Dodd-Frank Act, a permanent increase in deposit insurance was authorized to $250,000. The coverage limit is per depositor, 
per insured depository institution for each account ownership category. 

The  Dodd-Frank  Act  also  set  a  new  minimum  Deposit  Insurance  Fund  (“DIF”)  reserve  ratio  at  1.35% of  estimated  insured  deposits.  
The  FDIC  is  required  to  attain  this  ratio  by  September  30,  2020.  The  Dodd-Frank  Act  also  required  the  FDIC  to  define  the  deposit 
insurance assessment base for an insured depository institution as an amount equal to the institution’s average consolidated  total assets 
during the assessment period minus average tangible equity.  Premiums for the Bank are now calculated based upon the average balance 
of total assets minus average tangible equity as of the close of business for each day during the calendar quarter. 

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The FDIC has the flexibility to adopt actual rates that are higher or lower than the total base assessment rates adopted without notice and 
comment, if certain conditions are met. 

DIF-insured institutions pay a Financing Corporation (“FICO”) assessment in order to fund the interest on bonds issued in the 1980s in 
connection with the failures in the thrift industry. For the fourth quarter of 2017, the FICO assessment was equal to 0.46 basis points 
(annualized) computed on assets as required by the Dodd-Frank Act.  These assessments will continue until the bonds mature in 2019. 

The FDIC is authorized to conduct examinations of and require reporting by FDIC-insured institutions. It is also authorized to terminate 
a depository bank’s deposit insurance upon a finding by the FDIC that the bank’s financial condition is unsafe or unsound or  that the 
institution  has  engaged  in  unsafe  or  unsound  practices  or  has  violated  any  applicable  rule,  regulation,  order  or  condition  enacted  or 
imposed by the bank’s regulatory agency. The termination of deposit insurance for the Bank would have a material adverse effect on our 
earnings, operations and financial condition. 

Consumer  Laws  and  Regulations.    In  addition  to  the  laws  and  regulations  discussed  herein,  the  Bank  is  also  subject  to  certain 
consumer  federal and state laws and regulations that are designed to protect consumers in transactions with banks.  While the list set 
forth herein is not exhaustive, these laws and regulations include, among others,  the Fair Credit Reporting Act, the Truth in Lending 
Act, the Truth in Savings Act, the Electronic Funds Transfer Act, the Expedited Funds Availability Act, the Equal Credit Opportunity 
Act,  the  Fair  Housing  Act,  the  Home  Mortgage  Disclosure  Act,  the  Real  Estate  Settlement  Procedures  Act,  the  Fair  Debt  Collection 
Practices Act, the Service Members Civil Relief Act and these laws’ respective state-law counterparts, as well as state usury laws and 
laws regarding unfair and deceptive acts and practices.  These and other federal and state laws, among other things, require disclosures 
of the cost of credit and terms of deposit accounts, provide substantive consumer rights, prohibit discrimination in credit transactions, 
regulate  the  use  of  credit  report  information,  provide  financial  privacy  protections,  prohibit  unfair,  deceptive  and  abusive  practices, 
restrict  the  Company’s  ability  to  raise  interest  rates  and  subject  the  Company  to  substantial  regulatory  oversight.  Violations  of 
applicable consumer protection laws can result in significant potential liability  from litigation brought by customers, including actual 
damages, restitution and attorneys’ fees.  Federal  and state  bank regulators,  federal law  enforcement agencies,  state attorneys general 
and state and local consumer protection agencies may also seek to enforce consumer protection requirements and obtain these and other 
remedies, including regulatory sanctions, customer rescission rights, fines and civil money penalties. Failure to comply with consumer 
protection  requirements  may  also  result  in  our  failure  to  obtain  any  required  bank  regulatory  approval  for  merger  or  acquisition 
transactions the Company may wish to pursue or our prohibition from engaging in such transactions even if approval is not required. 

The Dodd-Frank Act centralized responsibility for consumer financial protection by creating the Consumer Financial Protection Bureau 
(“CFPB”), and giving it responsibility for implementing, examining and enforcing compliance with federal consumer protection  laws. 
The CFPB focuses on: 

•  Risks to consumers and compliance with the federal consumer financial laws, when it evaluates the policies and practices of a 

financial institution; 

•  The markets in which firms operate and risks to consumers posed by activities in those markets; 
•  Depository  institutions  that  offer  a  wide  variety  of  consumer  financial  products  and  services;  depository  institutions  with  a 

more specialized focus; and 

•  Non-depository companies that offer one or more consumer financial products or services. 

The CFPB has broad rulemaking authority for a wide range of consumer financial laws that apply to all banks, including, among other 
things,  the  authority  to  prohibit  “unfair,  deceptive  or  abusive”  acts  and  practices.  Abusive  acts  or  practices  are  defined  as  those  that 
materially  interfere  with  a  consumer’s  ability  to  understand  a  term  or  condition  of  a  consumer  financial  product  or  service  or  take 
unreasonable advantage of a consumer’s (i) lack of financial savvy, (ii) inability to protect himself in the selection or use of consumer 
financial products or services, or (iii) reasonable reliance on a covered entity to act in the consumer’s interests. The  CFPB can issue 
cease-and-desist orders against banks and other entities that violate consumer financial laws.  The CFPB may also institute a civil action 
against  an  entity  in  violation  of  federal  consumer  financial  law  in  order  to  impose  a  civil  penalty  or  injunction.  The  CFPB  has 
examination and enforcement authority over all banks with more than $10 billion in assets, as well as their affiliates.   

Neither the  recommendations of the Treasury Report nor the Financial CHOICE Act provide for the abolishment of the  CFPB; both, 
however, call for the director of the CFPB to be subject to removal by the President and for repeal of the CFPB’s authority to perform 
examinations. We cannot predict whether or how the CFPB will be impacted by either pending or future legislation or by possible future 
executive action. 

Banking regulators take into account compliance with consumer protection laws when considering approval of a proposed transaction. 

Community Reinvestment Act.  Pursuant to the Community Reinvestment Act (the “CRA”), under federal and New York State law, 
the Bank is obligated, consistent with safe and sound banking practices, to help meet the credit needs of its entire community, including 
low and moderate income neighborhoods. The  FRB of New York and NY DFS periodically assess the Bank’s record of performance 
under  the  CRA  and  issue  one  of  the  following  ratings:  “Outstanding,”  “Satisfactory,”  “Needs  to  Improve,”  or  “Substantial 
Noncompliance.” 

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The most recently completed evaluation of the Bank’s performance under the CRA  was  conducted by the FRB of New York  for the 
time period January 2011 through September 2013 and was disclosed to us in March 2018.  This performance evaluation resulted  in an 
overall rating by the FRB of New York of “Needs to Improve.”  In reaching this rating the FRB of New York considered several factors, 
including  the  geographic  distribution  of  loans  we  made  from  January  2011  through  September  2013  in  the  Buffalo  and  Rochester 
metropolitan areas, the accessibility of our retail delivery systems and our level of compliance during the time period  with the Equal 
Credit  Opportunity  Act  and  the  Fair  Housing  Act.    We  believe  the  Bank  has  made  significant  improvements  in  these  areas  since 
September 2013 and we are firmly committed to fair and responsible banking and helping to meet the credit needs of all segments of the 
communities that we serve. 

The FRB of New York’s evaluation of the Bank’s  January 2011 through September 2013 CRA performance may subject the Bank to 
enhanced  scrutiny  in  any  application  it  files  with  the  FRB  of  New  York  or  the  NY  DFS  with  respect  to,  among  other  things,  the 
establishment of new branches, the expansion or relocation of existing branches, or the acquisition by the Bank of another depository 
institution.  While the approval or denial of such an application is  typically a facts and circumstances based determination, a less than 
satisfactory CRA rating would be one of the factors our regulators will consider in their review.  

We are in the process of preparing our response to the performance evaluation issued by the FRB of New York and we plan to file a 
Current Report on Form 8-K when our response and the performance evaluation are publicly available.   

In  January  2015,  we  signed  an  Assurance  of  Discontinuance  (“AOD”)  with  the  NYS  Attorney  General’s  office  related  to  an 
investigation  into  lending  practices  for  minority  residents  within  the  City  of  Rochester  from  2009  to  June  2013.    As  part  of  the 
agreement, we paid NYS $150 thousand to cover its costs.  An additional $750 thousand in dedicated funds spread over three-years was 
earmarked for ongoing business efforts consistent with the Bank’s growth initiatives in the Rochester market, and throughout Monroe 
County,  including  efforts  focused  on  marketing  to  minority  communities,  as  well  as  lending  discounts  and/or  subsidies.    The  Bank 
successfully met all requirements of the AOD and in January 2018, the AOD expired by its terms. 

The  NY  DFS  is  assessing  our  CRA  performance  since  2012  and  has  not  yet  completed  its  evaluation.    The  last  CRA  evaluation 
completed by the NY DFS was in 2011 and resulted in the Bank being rated as “Outstanding.” 

Privacy Rules.  Federal banking regulators, as required under the Gramm-Leach-Bliley Act, have adopted rules limiting the ability of 
banks and other financial institutions to disclose nonpublic information about consumers to non-affiliated third parties. The rules require 
disclosure  of  privacy  policies  to  consumers  and,  in  some  circumstances,  allow  consumers  to  prevent  disclosure  of  certain  personal 
information to non-affiliated third parties. The privacy provisions of the Gramm-Leach-Bliley Act affect how consumer information is 
transmitted through diversified financial services companies and conveyed to outside vendors. 

In February 2017, the NY DFS issued a final rule, which became effective  on March 1, 2017, requiring New York State-chartered or 
licensed  banks  regulated  by  the  NY  DFS,  such  as  us,  to  adopt  broad  cybersecurity  protections.  Specifically,  we  are  now  required  to 
establish  a  program  designed  to  ensure  the  safety  of  our  information  systems,  adopt  a  written  cybersecurity  policy,  designate  an 
information security officer, and comply with NY DFS certification and reporting requirements. Compliance with this rule is subject to 
four phase-in dates between September 2017 and March 2019. 

Anti-Money Laundering and the USA Patriot Act.  A major focus of governmental policy on financial institutions in recent years has 
been  aimed  at  combating  money  laundering  and  terrorist  financing.  The  USA  PATRIOT  Act  of  2001,  or  the  USA  Patriot  Act, 
substantially broadened the scope of United States anti-money laundering laws and regulations by imposing significant new compliance 
and  due  diligence  obligations,  creating  new  crimes  and  penalties  and  expanding  the  extra-territorial  jurisdiction  of  the  United  States. 
Financial  institutions  are  also  prohibited  from  entering  into  specified  financial  transactions  and  account  relationships  and  must  use 
enhanced  due  diligence  procedures  in  their  dealings  with  certain  types  of  high-risk  customers  and  implement  a  written  customer 
identification program. Financial institutions must take certain steps to assist government agencies in detecting and preventing money 
laundering  and  report  certain  types  of  suspicious  transactions.  Regulatory  authorities  routinely  examine  financial  institutions  for 
compliance with these obligations, and for the failure of a financial institution to maintain and implement adequate programs to combat 
money  laundering  and  terrorist  financing,  or  to  comply  with  all  of  the  relevant  laws  or  regulations,  could  have  serious  legal  and 
reputational  consequences  for  the  institution,  including  causing  applicable  bank  regulatory  authorities  not  to  approve  merger  or 
acquisition  transactions  when  regulatory  approval  is  required  or  to  prohibit  such  transactions  even  if  approval  is  not  required.  
Regulatory authorities have imposed cease and desist orders and civil money penalties against institutions found to be violating these 
obligations. 

Interstate Branching.  Pursuant to the Dodd-Frank Act, national and state-chartered banks may open an initial branch in a state other 
than its home state (e.g., a host state) by establishing a de novo branch at any location in such host state at which a bank  chartered in 
such host state could establish a branch.  Applications to establish such branches must still be filed with the appropriate primary federal 
regulator.  It is too early to predict whether President Trump’s Executive Order or any subsequent presidential or congressional action 
will result in any change to a bank’s ability to establish a de novo branch in a host state. 

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Transactions  with  Affiliates.    FII,  FSB,  Five  Star  REIT,  SDN  and  Courier  Capital  are  affiliates  within  the  meaning  of  the  Federal 
Reserve Act.  The Federal Reserve Act imposes limitations on a bank with respect to extensions of credit to, investments in, and certain 
other transactions with, its parent bank holding company and the holding company’s other subsidiaries.  Furthermore, bank loans and 
extensions of credit to affiliates also are subject to various collateral requirements. 

Various  governmental requirements, including Sections 23A and 23B of the Federal Reserve  Act and the  FRB's  Regulation W, limit 
borrowings  by  FII  and  its  nonbank  subsidiaries  from  FSB,  and  also  limit  various  other  transactions  between  FII  and  its  nonbank 
subsidiaries,  on  the  one  hand,  and  FSB,  on  the  other.    For  example,  Section 23A  of  the  Federal  Reserve  Act  limits  the  aggregate 
outstanding amount of any insured depository institution's loans and other “covered transactions” with any particular nonbank affiliate 
to no more than 10% of the institution's total capital and limits the aggregate outstanding amount of any insured depository  institution's 
covered transactions with all of its nonbank affiliates to no more than 20% of its total capital.  “Covered transactions” are defined by 
statute to include a  loan or extension of credit, as  well as  a purchase of  securities issued by an affiliate, a purchase  of assets (unless 
otherwise exempted by the FRB) from the affiliate, the  acceptance of securities issued by the affiliate as collateral for a loan, and the 
issuance of a guarantee, acceptance or letter of credit on behalf of an affiliate.  Section 23A of the Federal Reserve Act also generally 
requires that an insured depository institution's loans to its nonbank affiliates be, at a minimum, 100% secured, and Section 23B of the 
Federal Reserve Act generally requires that an insured depository institution's transactions with its nonbank affiliates be on terms and 
under circumstances that are substantially the same or at least as favorable as those prevailing  for comparable transactions  with non-
affiliates.  The  Dodd-Frank  Act  significantly  expanded  the  coverage  and  scope  of  the  limitations  on  affiliate  transactions  within  a 
banking  organization.  For  example,  commencing  in  July  2012,  the  Dodd-Frank  Act  applies  the  10%  of  capital  limit  on  covered 
transactions to financial subsidiaries and amends the definition of “covered transaction” to include (i) securities borrowing or lending 
transactions with an affiliate, and (ii) all derivatives transactions with an affiliate, to the extent that either causes a bank or its affiliate to 
have credit exposure to the securities borrowing/lending or derivative counterparty.   

Office  of  Foreign  Assets  Control  Regulation.    The  U.S.  Treasury  Department’s  Office  of  Foreign  Assets  Control,  or  OFAC, 
administers and enforces economic and trade sanctions against targeted foreign countries and regimes, under authority of various laws, 
including  designated  foreign  countries,  nationals  and  others.  OFAC  publishes  lists  of  specially  designated  targets  and  countries.  The 
Company  is  responsible  for,  among  other  things,  blocking  accounts  of,  and  transactions  with,  such  targets  and  countries,  prohibiting 
unlicensed trade and financial transactions with them and reporting blocked transactions after their occurrence.  Failure to comply with 
these sanctions could have serious legal and reputational consequences, including causing applicable bank regulatory authorities not to 
approve merger or acquisition transactions when regulatory approval is required or to prohibit such transactions even if approval is not 
required.  

Insurance Regulation.  SDN is required to be licensed or receive regulatory approval in nearly every state in which it does business. In 
addition, most jurisdictions require individuals who engage in brokerage and certain other insurance service activities to be personally 
licensed. These licensing laws and regulations vary from jurisdiction to jurisdiction. In most jurisdictions, licensing laws and regulations 
generally grant broad discretion to supervisory authorities to adopt and amend regulations and to supervise regulated activities.  

Investment Advisory Regulation.  Courier Capital is a provider of investment consulting and financial planning services and, as such, 
is  considered  an  “investment  adviser”  under  the  U.S.  Investment  Advisers  Act  of  1940,  as  amended  (the  “Advisers  Act”).  An 
investment  adviser  is  any  person  or  entity  that  provides  advice  to  others,  or  that  issues  reports  or  analyses,  regarding  securities  for 
compensation. While a BHC is generally excluded from regulation under the Advisers Act, the SEC has stated that this exclusion does 
not apply to investment adviser subsidiaries of BHCs, such  as Courier Capital.  Since Courier Capital has over $100 million in assets 
under management it is considered a “large adviser,” which requires registration with the SEC by filing Form ADV and updating it at 
least  once  each  year,  and  more  frequently  under  certain  specified  circumstances.  This  registration  covers  Courier  Capital  and  its 
employees as well as other persons under its control and supervision, such as independent contractors, provided that their activities are 
undertaken on behalf of Courier Capital.   

In  addition  to  these  registration  requirements,  the  Advisers  Act  contains  numerous  other  provisions  that  impose  obligations  on 
investment  advisors.    For  example,  Section  206  includes  anti-fraud  provisions  that  courts  have  interpreted  as  establishing  fiduciary 
duties  extending  to  all  services  undertaken  on  behalf  of  the  client.  These  duties  include,  but  are  not  limited  to,  the  disclosure  of  all 
material  facts  to  clients,  providing  only  suitable  investment  advice,  and  seeking  best  price  execution  of  trades.  Section  206  also  has 
specific  rules  relating  to,  among  other  things,  advertising,  safeguarding  client  assets,  the  engagement  of  third-parties,  the  duty  to 
supervise persons acting on the investment adviser’s behalf, and the establishment of an effective internal compliance program and a 
code of ethics.  

Courier Capital is subject to each of these obligations and, as applicable, restrictions, and is also subject to examination by the SEC’s 
Office of Compliance, Investigations, and Examinations to assess its overall compliance with the Advisers Act and the effectiveness of 
its internal controls. 

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Prior to our acquisition of Courier Capital in January 2016, the Bank had provided investment advisory and broker-dealer services to its 
customers through its subsidiary Five Star Investment Services, Inc.  Commencing in October 2013, the Bank entered into a partnership 
with LPL Financial, one of the nation’s largest independent financial services companies (“LPL”), to provide investment advisory and 
broker-dealer  services  to  its  customers  through  LPL.  This  partnership  continues  and  the  Bank  employs  wealth  advisors,  who  are 
licensed  by  LPL,  to  provide  investment  advisory  and  broker-dealer  services  to  the  Bank’s  customers.    LPL  is  an  investment  adviser 
registered under the Advisers Act and is subject to its provisions. 

Incentive  Compensation.    Our  compensation  practices  are  subject  to  oversight  by  the  Federal  Reserve.    In  June  2010,  the  Federal 
banking  agencies  issued  comprehensive  final  guidance  on  incentive  compensation  policies  intended  to  ensure  that  the  incentive 
compensation  policies  of  banking  organizations  do  not  undermine  the  safety  and  soundness  of  such  organizations  by  encouraging 
excessive  risk-taking.  The  guidance,  which  covers  all  employees  that  have  the  ability  to  materially  affect  the  risk  profile  of  an 
organization,  either  individually  or  as  part  of  a  group,  is  based  upon  the  key  principles  that  a  banking  organization's  incentive 
compensation  arrangements  should  (i)  provide  incentives  that  do  not  encourage  risk-taking  beyond  the  organization's  ability  to 
effectively identify and manage risks, (ii) be compatible with effective internal controls and risk management, and (iii) be supported by 
strong corporate governance, including active and effective oversight by the organization's board of directors. 

The  Dodd-Frank  Act  requires  the  federal  banking  agencies  to  establish  joint  regulations  or  guidelines  prohibiting  incentive-based 
payment  arrangements  at  specified  regulated  entities  having  at  least  $1  billion  in  total  consolidated  assets  (which  would  include  the 
Company  and  the  Bank)  that  encourage  inappropriate  risks  by  providing  an  executive  officer,  employee,  director  or  principal 
shareholder  with  excessive  compensation,  fees  or  benefits  or  that  could  lead  to  material  financial  loss  to  the  entity.  In  addition,  the 
agencies  must  establish  regulations  or  guidelines  requiring  enhanced  disclosure  to  regulators  of  incentive-based  compensation 
arrangements. In May 2016, six federal agencies, including the FRB, the FDIC and the SEC, invited public comments on a proposed 
rule to accomplish this mandate; no final rule has since been issued, however, and it is uncertain at this time whether the agencies intend 
to further pursue the rule for the foreseeable future. 

The  FRB  will  review,  as  part  of  the  regular,  risk-focused  examination  process,  the  incentive  compensation  arrangements  of  banking 
organizations,  such  as  the  Company,  that  are  not  “large,  complex  banking  organizations.”    These  reviews  will  be  tailored  to  each 
organization  based  on  the  scope  and  complexity  of  the  organization’s  activities  and  the  prevalence  of  incentive  compensation 
arrangements. The findings of the supervisory initiatives will be included in reports of examination.   Deficiencies will be incorporated 
into  the  organization’s  supervisory  ratings,  which  can  affect  the  organization’s  ability  to  make  acquisitions  and  take  other  actions.  
Enforcement  actions  may  be  taken  against  a  banking  organization  if  its  incentive  compensation  arrangements,  or  related  risk-
management control or governance processes, pose a risk to the organization’s safety and soundness and the organization is not taking 
prompt and effective measures to correct the deficiencies. 

Other  Future  Legislation  and  Changes  in  Regulations.  In  addition  to  the  specific  proposals  described  above,  from  time  to  time, 
various legislative and regulatory initiatives are introduced in Congress and state legislatures, as well as by regulatory agencies.  Such 
initiatives may include proposals to expand or contract the powers of bank holding companies and depository institutions or proposals to 
substantially  change  the  financial  institution  regulatory  system.  Such  legislation  could  change  banking  statutes  and/or  our  operating 
environment in substantial and unpredictable ways. If enacted, such legislation could increase or decrease the cost of doing business, 
limit  or  expand  permissible  activities  or  affect  the  competitive  balance  among  banks,  savings  associations,  credit  unions,  and  other 
financial  institutions.    We  cannot  predict  whether  any  such  legislation  will  be  enacted,  and,  if  enacted,  the  effect  that  it,  or  any 
implementing regulations, would have on our financial condition or results of operations.  A change in statutes, regulations or regulatory 
policies applicable to us or our subsidiaries could have a material effect on our business. 

Impact of Inflation and Changing Prices 

Our financial statements included herein have been prepared in accordance with GAAP, which requires us to measure financial position 
and  operating  results  principally  using  historic  dollars.    Changes  in  the  relative  value  of  money  due  to  inflation  or  recession  are 
generally  not  considered.    The  primary  effect  of  inflation  on  our  operations  is  reflected  in  increased  operating  costs.    We  believe 
changes in interest rates affect the financial condition of a financial institution to a far greater degree than changes in the inflation rate.  
While interest rates are generally influenced by changes in the inflation rate, they do not necessarily change at the same rate or in the 
same  magnitude.    Interest  rates  are  sensitive  to  many  factors  that  are  beyond  our  control,  including  changes  in  the  expected  rate  of 
inflation, general and local economic conditions and the monetary and fiscal policies of the United States government, its agencies and 
various other governmental regulatory authorities. 

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Regulatory and Economic Policies 

Our business and earnings are affected by general and local economic conditions and by the monetary and fiscal policies of the U.S. 
government,  its agencies and  various other governmental regulatory authorities.  The FRB regulates the supply of  money in order to 
influence general economic conditions.  Among the instruments of monetary policy available to the FRB are (i) conducting open market 
operations in U.S. government obligations, (ii) changing the discount rate on financial institution borrowings, (iii) imposing or changing 
reserve  requirements  against  financial  institution  deposits,  and  (iv)  restricting  certain  borrowings  and  imposing  or  changing  reserve 
requirements against certain  borrowings by  financial institutions and their affiliates.  These  methods are used in varying degrees and 
combinations  to  directly  affect  the  availability  of  bank  loans  and  deposits,  as  well  as  the  interest  rates  charged  on  loans  and  paid  on 
deposits.  For that reason, the policies of the FRB could have a material effect on our earnings. 

On December 22, 2017, the Tax Cuts and Jobs Act (the “TCJ Act”) was signed into law which, among other  items, reduces the federal 
statutory corporate tax rate from 35 percent to 21 percent, effective January 1, 2018. 

EMPLOYEES 

At December 31, 2017, we had 656 employees, none of whom are subject to a collective bargaining agreement.  Management believes 
our relations with employees are good. 

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ITEM 1A.    RISK FACTORS 

An investment in our common stock is subject to risks inherent to our business. The material risks and uncertainties that management 
believes  could  affect  us  are  described  below.  Before  making  an  investment  decision,  you  should  carefully  consider  the  risks  and 
uncertainties  described  below,  together  with  all  of  the  other  information  included  or  incorporated  by  reference  herein.  This  Annual 
Report on Form 10-K is qualified in its entirety by these risk factors.  Further, to the extent that any of the information contained in this 
Annual  Report  on  Form  10-K  constitutes  forward-looking  statements,  the  risk  factors  set  forth  below  also  are  cautionary  statements 
identifying  important  factors  that  could  cause  our  actual  results  to  differ  materially  from  those  expressed  in  any  forward-looking 
statements made by or on behalf of us. 

If any of the following risks actually occur, our financial condition and results of operations could be materially and adversely affected. 
If this were to happen, the value of our common stock could decline significantly, and you could lose all or part of your investment.  

If we experience greater credit losses than anticipated, earnings may be adversely impacted. 

As a lender, we are exposed to the risk that customers will be unable to repay their loans according to their terms and that any collateral 
securing  the  payment  of  their  loans  may  not  be  sufficient  to  assure  repayment.    Credit  losses  are  inherent  in  the  business  of  making 
loans and could have a material adverse impact on our results of operations. 

We  make  various  assumptions  and  judgments  about  the  collectability  of  our  loan  portfolio,  including  the  creditworthiness  of  our 
borrowers and the value of the real estate and other assets serving as collateral, and we provide an allowance for estimated loan losses 
based on a number of factors.  We believe that the allowance for loan losses is adequate.  However, if our assumptions or judgments are 
wrong, the allowance for loan losses may not be sufficient to cover the actual credit losses. We may have to increase the allowance in 
the future in response to the request of one of our primary banking regulators, to adjust for changing conditions and assumptions, or as a 
result of any deterioration in the quality of our loan portfolio.  The actual amount of future provisions for credit losses may vary from 
the amount of past provisions. 

Our  tax  strategies  and  the  value  of  our  deferred  tax  assets  and  liabilities  could  adversely  affect  our  operating  results  and 
regulatory capital ratios.  

Our tax strategies are dependent upon our ability to generate taxable income in future periods.  Our tax strategies will be less effective in 
the event we fail to generate taxable income.  Our deferred tax assets are subject to an evaluation of whether it is more likely than not 
that they will be realized for financial statement purposes.  In making this determination, we consider all positive and negative evidence 
available including the impact of recent operating results as well as potential carryback of tax to prior years’ taxable income, reversals 
of existing taxable temporary differences, tax planning strategies and projected earnings within the statutory  tax loss carryover period.  
If  we  were  to conclude that a significant portion of our deferred tax assets  were  not  more likely than not to be realized, the required 
valuation  allowance  could  adversely  affect  our  financial  position,  results  of  operations  and  regulatory  capital  ratios.  In  addition,  the 
value of our deferred tax assets could be adversely affected by a change in statutory tax rates. 

Geographic concentration may unfavorably impact our operations. 

Substantially  all  of  our  business  and  operations  are  concentrated  in  the  Western  and  Central  New  York  region.    As  a  result  of  this 
geographic concentration, our results depend largely on economic conditions in these and surrounding areas.  Deterioration in economic 
conditions in our market could: 

• 

• 

• 

• 

• 

increase loan delinquencies; 

increase problem assets and foreclosures; 

increase claims and lawsuits; 

decrease the demand for our products and services; and 

decrease the value of collateral for loans, especially real estate, reducing customers’ borrowing power, the value of assets 
associated with non-performing loans and collateral coverage. 

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Generally,  we  make  loans  to  small  to  mid-sized  businesses  whose  success  depends  on  the  regional  economy.    These  businesses 
generally have fewer financial resources in terms of capital or borrowing capacity than larger entities.  Adverse economic and business 
conditions  in  our  market  areas  could  reduce  our  growth  rate,  affect  our  borrowers’  ability  to  repay  their  loans  and,  consequently, 
adversely  affect  our  business,  financial  condition  and  performance.    For  example,  we  place  substantial  reliance  on  real  estate  as 
collateral for our loan portfolio.  A sharp downturn in real estate values in our market area could leave many of these loans inadequately 
collateralized.    If  we  are  required  to  liquidate  the  collateral  securing  a  loan  to  satisfy  the  debt  during  a  period of  reduced  real  estate 
values, the impact on our results of operations could be materially adverse. 

We depend on the accuracy and completeness of information about or from customers and counterparties. 

In deciding whether to extend credit or enter into other transactions, we may rely on information furnished by or on behalf o f customers 
and counterparties, including financial statements, credit reports, and other financial information. We may also rely on representations 
of  those  customers,  counterparties,  or  other  third  parties,  such  as  independent  auditors,  as  to  the  accuracy  and  completeness  of  that 
information. Reliance on inaccurate or misleading financial statements, credit reports, or other financial information could cause us to 
enter into unfavorable transactions, which could have a material adverse effect on our financial condition and results of operations. 

Our insurance brokerage subsidiary, SDN, is subject to risk related to the insurance industry. 

SDN derives the bulk of its revenue from commissions and fees earned from brokerage services. SDN does not determine the insurance 
premiums  on  which  its  commissions  are  based.      Insurance  premiums  are  cyclical  in  nature  and  may  vary  widely  based  on  market 
conditions.  As  a  result,  insurance  brokerage  revenues  and  profitability  can  be  volatile.    As  insurance  companies  outsource  the 
production  of  premium  revenue  to  non-affiliated  brokers  or  agents  such  as  SDN,  those  insurance  companies  may  seek  to  further 
minimize their expenses by reducing the commission rates payable to insurance agents or brokers, which could adversely affect SDN’s 
revenues.   In addition, there have been and may continue to be various trends in the  insurance industry toward alternative insurance 
markets including, among other things, increased use of self-insurance, captives, and risk retention groups.  While SDN has been able to 
participate  in  certain  of  these  activities  and  earn  fees  for  such  services,  there  can  be  no  assurance  that  we  will  realize  revenues  and 
profitability as favorable as those realized from SDN’s traditional brokerage activities.   

Our investment advisory and wealth management operations are subject to risk related to the financial services industry. 

The financial services industry is subject to extensive regulation at the federal and state levels. It is very difficult to predict the future 
impact of the legislative and regulatory requirements affecting our business. The securities laws and other laws that govern the activities 
of  our  registered  investment  advisor  are  complex  and  subject  to  change.  The  activities  of  our  investment  advisory  and  wealth 
management operations are subject primarily to provisions of the Advisers Act and the Employee Retirement Income Act of 1940, as 
amended (“ERISA”). We are a fiduciary under ERISA. Our investment advisory services are also subject to state laws including  anti-
fraud laws and regulations. Any claim of noncompliance, regardless of merit or ultimate outcome, could subject us to investigation by 
the SEC or other regulatory authorities. Our compliance processes may not be sufficient to prevent assertions that we failed  to comply 
with any applicable law, rule or regulation.  If our investment advisory and wealth management operations are subject to investigation 
by  the  SEC  or  other  regulatory  authorities  or  if  litigation  is  brought  by  clients  based  on  our  failure  to  comply  with  applicable 
regulations, our results of operations could be materially adversely effected. 

In  addition,  the  majority  of  our  investment  advisory  revenue  is  from  fees  based  on  the  percentage  of  assets  under  management.  The 
value of the assets under management is determined, in part by market conditions that can be volatile. As a result, investment advisory 
revenues and profitability can fluctuate with market conditions. 

We  may  be  unable  to  successfully  implement  our  growth  strategies,  including  the  integration  and  successful  management  of 
newly-acquired businesses. 

Our current growth strategy is multi-faceted. We seek to expand our branch network into nearby areas, make strategic acquisitions of 
loans,  portfolios,  other  regional  banks  and  non-banking  firms  whose  businesses  we  feel  may  be  complementary  with  ours,  and  to 
continue to organically grow our core deposits. Any failure by us to effectively implement any one or more of these growth strategies 
could have several negative effects, including a possible decline in the size or the quality, or both, of our loan portfolio or a decrease in 
profitability caused by an increase in operating expenses.   

In  particular,  we  hope  to  continue  an  active  merger  and  acquisition  strategy.  However,  even  if  we  use  our  common  stock  as  the 
predominant form of consideration, we may need to raise capital in order to negotiate a transaction on terms acceptable to us and there 
can be no assurance that we will be able to raise a sufficient amount of capital to enable us to complete an acquisition. It is also possible 
that even with adequate capital we may still be unable to complete an acquisition on favorable terms, causing us to miss opportunities to 
increase our earnings and expand or diversify our operations.  

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Our growth strategy is also dependent upon the successful integration of new businesses, including SDN and Courier Capital, as well as 
any future acquisitions, into our existing operations. While our senior management team has had extensive experience in acquisitions 
and post-acquisition integration, there is no guarantee that our current or future integration efforts will be successful, and if our senior 
management  is  forced  to  spend  a  disproportionate  amount  of  time  on  integrating  recently-acquired  businesses,  it  may  distract  their 
attention from other growth opportunities.  

We are subject to environmental liability risk associated with our lending activities. 

A significant portion of our loan portfolio is secured by real property.  During the ordinary course of business, we may foreclose on and 
take title to properties securing certain loans. There is a risk that hazardous or toxic substances could be found on properties we have 
foreclosed upon.  If hazardous or toxic substances are found, we may be liable for remediation costs, as well as for personal injury and 
property damage regardless of whether we knew, had reason to know of, or caused the release of such substance.  Environmental laws 
may require us to incur substantial expenses and may materially reduce the affected property’s value or limit our ability to use or sell the 
affected property.  In addition, future laws or more stringent interpretations or enforcement policies with respect to existing laws may 
increase  our  exposure  to  environmental  liability.    The  remediation  costs  and  any  other  financial  liabilities  associated  with  an 
environmental hazard could have a material adverse effect on our financial condition and results of operations. 

Our commercial business and mortgage loans increase our exposure to credit risks. 

At December 31, 2017, our portfolio of commercial business and mortgage loans totaled $1,259.2 million, or 46.1% of total loans.  We 
plan to continue to emphasize the origination of these types of loans, which generally expose us to a greater risk of nonpayment and loss 
than residential real estate or consumer loans because repayment of such loans often depends on the successful operations and income 
stream  of  the  borrowers.  Additionally,  such  loans  typically  involve  larger  loan  balances  to  single  borrowers  or  groups  of  related 
borrowers compared to consumer  loans or residential real estate loans.  A sudden downturn in the economy could result in borrowers 
being unable to repay their loans, thus exposing us to increased credit risk. 

Our indirect lending involves risk elements in addition to normal credit risk.  

A  portion  of  our  current  lending  involves  the  purchase  of  consumer  automobile  installment  sales  contracts  from  automobile  dealers 
located  in  Western,  Central  and  the  Capital  District  of  New  York,  and  Northern  and  Central  Pennsylvania.  These  loans  are  for  the 
purchase of new or used automobiles. We serve customers that cover a range of creditworthiness, and the required terms and rates are 
reflective of those risk profiles. While these loans have higher yields than many of our other loans, such loans involve risk elements in 
addition to normal credit risk.  Additional  risk elements associated  with indirect lending  include  the limited personal contact  with the 
borrower as a  result of indirect lending through  non-bank  channels, namely automobile  dealers.  While indirect automobile loans are 
secured, such loans are secured by depreciating assets and characterized by loan-to-value ratios that could result in us not recovering the 
full value of an outstanding loan upon default by the borrower.  If the losses from our indirect loan portfolio are higher than anticipated, 
it could have a material adverse effect on our financial condition and results of operations. 

We accept deposits that do not have a fixed term and which may be withdrawn by the customer at any time for any reason. 

At  December  31,  2017,  we  had  $2.36  billion  of  deposit  liabilities  that  have  no  maturity  and,  therefore,  may  be  withdrawn  by  the 
depositor at any time.  These deposit liabilities include our checking, savings, and money market deposit accounts.   

Market conditions may impact the competitive landscape for deposits in the banking industry. The unprecedented low rate environment 
and future actions the Federal Reserve may take may impact pricing and demand for deposits in the banking industry. The withdrawal of 
more deposits than we anticipate could have an adverse impact on our profitability as this source of funding, if not replaced by similar 
deposit funding, would need to be replaced with wholesale funding, the sale of  interest-earning assets, or a combination of these two 
actions.  The replacement of deposit funding with wholesale funding could cause our overall cost of funding to increase, which would 
reduce our net interest income.  A loss of interest-earning assets could also reduce our net interest income.  

Any future FDIC insurance premium increases may adversely affect our earnings. 

The  amount  that  is  assessed  by  the  FDIC  for  deposit  insurance  is  set  by  the  FDIC  based  on  a  variety  of  factors.  These  include  the 
depositor insurance fund’s reserve ratio, the Bank’s assessment base, which is equal to average consolidated total assets minus average 
tangible equity, and various inputs into the FDIC’s assessment rate calculation. 

If  there  are  financial  institution  failures,  we  may  be  required  to  pay  higher  FDIC  premiums.  Such  increases  of  FDIC  insurance 
premiums  may  adversely  impact  our  earnings.  See  Part  I,  Item  1  “Business,  Supervision  and  Regulation-Federal  Deposit  Insurance 
Assessments” for more information about FDIC insurance premiums. 

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We  are highly regulated and  any adverse regulatory action  may result in additional costs, loss of business opportunities, and 
reputational damage.  

As described in the section captioned “Supervision and Regulation” included in Part I, Item 1, “Business,” both our Banking and Non-
Banking segments are subject to extensive supervision, regulation and examination. The various regulatory authorities with jurisdiction 
over us have significant latitude in addressing our compliance with applicable laws and regulations including, but not limited to, those 
governing  consumer  credit,  fair  lending,  anti-money  laundering,  anti-terrorism,  capital  adequacy,  asset  quality  and  risk,  management 
ability and performance, earnings, liquidity, and various other factors affecting us. As part of this regulatory structure, we are subject to 
policies  and  other  guidance  developed  by  the  regulatory  agencies  with  respect  to,  among  other  things,  capital  levels,  the  timing  and 
amount of dividend payments, the classification of assets and the establishment of adequate loan loss reserves for regulatory purposes. 
Our regulators have broad discretion to impose restrictions and limitations on our operations if they determine, for any reason, that our 
operations are unsafe or unsound, fail to comply with applicable law or are otherwise inconsistent with laws and regulations or with the 
supervisory policies of these agencies. 

This supervisory framework could materially impact the conduct, growth and profitability of our operations. Any failure on our part to 
comply  with  current  laws,  regulations,  other  regulatory  requirements  or  safe  and  sound  banking,  insurance,  or  investment  advisory 
practices or concerns about our financial condition, or any related regulatory sanctions or adverse actions against us, could increase our 
costs or restrict our ability to expand our business and result in damage to our reputation. 

In March 2018, we were notified by the FRB of New York that its most recent evaluation of the Bank’s CRA performance for the time 
period January 2011 through September 2013, resulted in an overall rating of “Needs to Improve.” This rating may subject the Bank to 
enhanced  scrutiny  in  any  application  for  business  expansion  it  files  with  the  Federal  Reserve  or  the  NY  DFS,  which  may  result  in  a 
delay in approving or the denial of such application.  In addition, the publication of the  “Needs  to Improve” rating  may damage our 
reputation,  making  it  more  difficult  for  us  to  achieve  our  business  goals  and  objectives,  particularly  in  the  Buffalo  and  Rochester 
metropolitan areas.  

We make certain assumptions and estimates in preparing our financial statements that may prove to be incorrect, which could 
significantly  impact  our  results  of  operations,  cash  flows  and  financial  condition,  and  we  are  subject  to  new  or  changing 
accounting  rules  and  interpretations,  and  the  failure  by  us  to  correctly  interpret  or  apply  these  evolving  rules  and 
interpretations could have a material adverse effect. 

Accounting  principles  generally  accepted  in  the  United  States  require  us  to  use  certain  assumptions  and  estimates  in  preparing  our 
financial statements, including in determining credit loss reserves and reserves related to litigation, among other items. Certain of our 
financial  instruments,  including  available-for-sale  securities  and  certain  loans,  require  a  determination  of  their  fair  value  in  order  to 
prepare  our  financial  statements.  Where  quoted  market  prices  are  not  available,  we  may  make  fair  value  determinations  based  on 
internally developed models or other means, which ultimately rely to some degree on management judgment. Some of these and other 
assets  and  liabilities  may  have  no  direct  observable  price  levels,  making  their  valuation  particularly  subjective,  as  they  are  based  on 
significant estimation and judgment. In addition, sudden illiquidity in markets or declines in prices of certain loans and securities may 
make  it  more  difficult  to  value  certain  balance  sheet  items,  which  may  lead  to  the  possibility  that  such  valuations  will  be  subject  to 
further change or adjustment. If assumptions or estimates underlying our financial statements are incorrect, we may experience material 
losses that would impact our results of operations, cash flows and financial condition. 

As  indicated  in  Note  1,  Summary  of  Significant  Accounting  Policies  -  Recent  Accounting  Pronouncements,  to  the  Consolidated 
Financial  Statements  included  in  Item  8  of  this  Annual  Report  on  Form  10-K,  the  regulations,  rules,  standards,  policies,  and 
interpretations underlying GAAP are constantly evolving and may change significantly over time. If we fail to interpret any one or more 
of these GAAP provisions correctly, or if our methodology in applying them to our financial reporting or disclosures is at all flawed, our 
financial statements may contain inaccuracies that, if severe enough, could warrant a later restatement by us, which in turn could result 
in a material adverse event. 

Legal and regulatory proceedings and related matters could adversely affect us. 

We  have  been,  and  may  in  the  future  be,  subject  to  various  legal  and  regulatory  proceedings.  It  is  inherently  difficult  to  assess  the 
outcome  of  these  matters,  and  there  can  be  no  assurance  that  we  will  prevail  in  any  proceeding  or  litigation.    Legal  and  regulatory 
matters of any degree of significance could result in substantial cost and diversion of our efforts, which by itself could have a material 
adverse  effect  on  our  financial  condition  and  operating  results.  While,  as  disclosed  in  Part  I,  Item  3,  “Legal  Proceedings,”  our 
management does not believe that there are any pending or threatened proceedings against us, that, if determined adversely, would have 
a material adverse effect on our business, results of operations or financial condition, there can be no guarantee that such  a proceeding 
will not arise in the near or long-term future. Further, adverse determinations in such matters could result in actions by our regulators 
that could materially adversely affect our business, financial condition or results of operations. 

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We  establish  reserves  for  legal  claims  when  payments  associated  with  the  claims  become  probable  and  the  costs  can  be  reasonably 
estimated.  We  may  still  incur  legal  costs  for  a  matter  even  if  we  have  not  established  a  reserve.  In  addition,  due  to  the  inherent 
subjectivity of the assessments and unpredictability of the outcome of legal proceedings, the actual cost of resolving a legal claim may 
be substantially higher than any amounts reserved for that matter. The ultimate resolution of a pending legal proceeding, depending on 
the remedy sought and granted, could adversely affect our results of operations and financial condition. 

A breach in security of our or third party information systems, including the occurrence of a cyber incident or a deficiency in 
cybersecurity, or a failure by us to comply with enhanced New York State cybersecurity regulations, may subject us to liability, 
result in a loss of customer business or damage our brand image.  

We rely heavily on communications, information systems (both internal and provided by third parties) and the internet to conduct our 
business.  Our  business  depends  on  our  ability  to  process  and  monitor  a  large  volume  of  daily  transactions  in  compliance  with  legal, 
regulatory  and  internal  standards  and  specifications.  In  addition,  a  significant  portion  of  our  operations  relies  heavily  on  the  secure 
processing, storage and transmission of personal and confidential information of our customers and clients. These risks may increase in 
the  future  as  our  customers  continue  to  adapt  to  mobile  payment  and  other  internet-based  product  offerings  and  we  expand  the 
availability of web-based products and applications.  

In addition, several U.S. financial institutions have experienced significant distributed denial-of-service attacks, some of which involved 
sophisticated and targeted attacks intended to disable or degrade service, or sabotage systems. Other potential attacks have attempted to 
obtain unauthorized access to confidential information or destroy data, often through the introduction of computer viruses or malware, 
cyber-attacks and other means. To date, none of these  types of attacks have had a material effect on our business or operations. Such 
security attacks can originate from a wide variety of sources, including persons who are involved with organized crime or who may be 
linked to terrorist organizations or hostile foreign governments. Those same parties may also attempt to fraudulently induce employees, 
customers or other users of our systems to disclose sensitive information in order to gain access to our data or that of our customers or 
clients.  We  are  also  subject  to  the  risk  that  our  employees  may  intercept  and  transmit  unauthorized  confidential  or  proprietary 
information. An interception, misuse or mishandling of personal, confidential or proprietary information being sent to or received from 
a customer or third party could result in legal liability, remediation costs, regulatory action and reputational harm, any of which could 
adversely affect our results of operations and financial condition. 

As of March 1, 2017, we are required to comply with new cybersecurity regulations promulgated by the NY DFS that will be phased in 
between  September  2017  and  March  2019.  Any  failure  by  us  to  timely  and  successfully  implement  some  or  all  of  these  regulations, 
which mandate, among other things, the creation of a new cybersecurity program, a written policy, the appointment of an information 
security officer and certification by the NY DFS, could also result in regulatory sanctions, public disclosure and reputational damage 
even if we do not experience a significant cybersecurity breach. 

We face competition in staying current with technological changes to compete and meet customer demands. 

The  financial  services  market,  including  banking  services,  faces  rapid  changes  with  frequent  introductions  of  new  technology-driven 
products and services. In addition to better serving customers, the effective use of technology increases efficiency and may enable us to 
reduce  costs.  Our  future  success  may  depend,  in  part,  on  our  ability  to  use  technology  to  provide products  and  services  that  provide 
convenience  to  customers  and  to  create  additional  efficiencies  in  our  operations.  Some  of  our  competitors  have  substantially  greater 
resources  to  invest  in  technological  improvements  than  we  currently  have.  We  may  not  be  able  to  effectively  implement  new 
technology-driven products and services or be  successful in  marketing these products and services to our customers. As a result, our 
ability  to  effectively  compete  to  retain  or  acquire  new  business  may  be  impaired,  and  our  business,  financial  condition  or  results  of 
operations, may be adversely affected. 

We rely on other companies to provide key components of our business infrastructure. 

Third  party  vendors  provide  key  components  of  our  business  infrastructure  such  as  internet  connections,  network  access  and  core 
application  processing.  While  we  have  selected  these  third  party  vendors  carefully,  we  do  not  control  their  actions.  Any  problems 
caused  by  these  third  parties,  including  as  a  result  of  them  not  providing  us  their  services  for  any  reason  or  them  performing  their 
services poorly, could adversely affect our ability to deliver products and services to our customers or otherwise conduct our business 
efficiently and effectively.  Replacing these third party vendors could also entail significant delay and expense. 

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Third parties perform significant operational services on our behalf. These third-party vendors are subject to similar risks as us relating 
to  cybersecurity,  breakdowns  or  failures  of  their  own  systems  or  employees.  One  or  more  of  our  vendors  may  experience  a 
cybersecurity event or operational disruption and, if any such event does occur, it may not be adequately addressed, either operationally 
or  financially,  by  the  third-party  vendor.  Certain  of  our  vendors  may  have  limited  indemnification  obligations  or  may  not  have  the 
financial  capacity  to  satisfy  their  indemnification  obligations.  Financial  or  operational  difficulties  of  a  vendor  could  also  impair  our 
operations if those difficulties interfere with the vendor’s ability to serve us. If a critical vendor is unable to meet our  needs in a timely 
manner or if the services or products provided by such a vendor are terminated or otherwise delayed and if we are not able to develop 
alternative sources for these services and products quickly and cost-effectively, it could have a material adverse effect on our business. 
Federal banking regulators recently issued regulatory guidance on how banks select, engage and manage their outside vendors. These 
regulations  may  affect  the  circumstances  and  conditions  under  which  we  work  with  third  parties  and  the  cost  of  managing  such 
relationships. 

We use financial models for business planning purposes that may not adequately predict future results.  

We use financial  models to aid in planning  for various purposes including our capital and liquidity  needs, interest rate risk, potential 
charge-offs, reserves, and other purposes. The models used may not accurately account for all variables that could affect future results, 
may fail to predict outcomes accurately and/or may overstate or understate certain effects. As a result of these potential failures, we may 
not adequately prepare for future events and may suffer losses or other setbacks due to these failures.  

We may not be able to attract and retain skilled people. 

Our success depends, in large part,  on our ability to attract and retain skilled people.  Competition  for  highly talented people  can be 
intense, and we may not be able to hire sufficiently skilled people or retain them.  Further, the rural location of our principal executive 
offices and many of our bank branches make it  challenging for us to attract skilled people to such locations.   The unexpected loss of 
services of one or more of our key personnel could have a material adverse impact on our business because of their skills, knowledge of 
our markets, years of industry experience, and the difficulty of promptly finding qualified replacement personnel.  

Acquisitions may disrupt our business and dilute shareholder value. 

We  intend  to  continue  to  pursue  a  growth  strategy  for  our  business  by  expanding  our  branch  network  into  communities  within  or 
adjacent to markets where we currently conduct business.   We may consider acquisitions of loans or securities portfolios, lending or 
leasing firms, commercial and small business lenders, residential lenders, direct banks, banks or bank branches, wealth and investment 
management firms, securities brokerage firms, specialty finance or other financial services-related companies.  We also intend to expand 
our SDN and Courier subsidiaries by acquiring smaller insurance agencies and wealth management firms  in areas which complement 
our  current  footprint.   We  may  be  unsuccessful  in  expanding  our  SDN  and  Courier  subsidiaries  through  acquisition  because  of  the 
growing  interest  in  acquiring  insurance  brokers  and  wealth  management  firms,  which  could  make  it  more  difficult  for  us  to  identify 
appropriate targets and could make such acquisitions more expensive. Even if we are able to identify appropriate acquisition targets, we 
may not have sufficient capital to fund acquisitions or be able to execute transactions on favorable terms.  If we are unable to expand 
our SDN and Courier operations through smaller acquisitions, we may not be able to achieve all of the expected benefits of the SDN and 
Courier acquisitions, which could adversely affect our results of operations and financial condition. 

Acquiring  other  banks,  businesses,  or  branches  involves  potential  adverse  impact  to  our  financial  results  and  various  other  risks 
commonly associated with acquisitions, including, among other things: 

• 
• 

• 
• 
• 
• 
• 

• 
• 
• 
• 
• 

difficulty in estimating the value of the target company; 
payment of a premium over book and market values that may dilute our tangible book value and earnings per share in the short 
and long term; 
potential exposure to unknown or contingent liabilities of the target company; 
exposure to potential asset quality issues of the target company; 
volatility in reported income as goodwill impairment losses could occur irregularly and in varying amounts; 
challenge and expense of integrating the operations and personnel of the target company; 
inability to realize the expected revenue increases, cost savings, increases in geographic or product presence, and / or other 
projected benefits; 
potential disruption to our business; 
potential diversion of our management’s time and attention; 
the possible loss of key employees and customers of the target company;  
potential changes in banking or tax laws or regulations that may affect the target company; and 
additional regulatory burdens associated with new lines of business. 

- 25 - 

 
 
We are subject to interest rate risk. 

Our earnings and cash flows  depend largely upon our net interest income.  Interest rates are highly sensitive to many factors that are 
beyond  our  control,  including  general  economic  conditions  and  policies  of  governmental  and  regulatory  agencies,  particularly  the 
Federal Reserve.  Changes in monetary policy, including changes in interest rates, could influence not only the interest we receive on 
loans and investments and the amount of interest we pay on deposits and borrowings, but such changes could also affect (i) our ability to 
originate  loans  and  obtain  deposits;  (ii)  the  fair  value  of  our  financial  assets  and  liabilities;  and  (iii)  the  average  duration  of  our 
mortgage-backed  securities  portfolio  and  other  interest-earning  assets.    If  the  interest  rates  paid  on  deposits  and  other  borrowings 
increase at a faster rate than the interest rates received on loans and other investments, our net interest income, and therefore earnings, 
could be adversely affected.  Earnings could also be adversely affected if the interest rates received on loans and other investments fall 
more quickly than the interest rates paid on deposits and other borrowings.  

Any substantial, unexpected or prolonged change in market interest rates could have a material adverse effect on our financial condition 
and results of operations. Also, our interest rate risk modeling techniques and assumptions likely may not fully predict or capture the 
impact of actual interest rate changes on our balance sheet.  

Our business may be adversely affected by conditions in the financial markets and economic conditions generally. 

Our  financial  performance  generally,  and  in  particular  the  ability  of  borrowers  to  pay  interest  on  and  repay  principal  of  outstanding 
loans and the value of collateral securing those loans, as well as demand for loans and other products and services we offer, is highly 
dependent on the business environment in the markets where we operate, in the State of New York and in the United States as a whole.  
A favorable business environment is generally characterized by, among other factors, economic growth, efficient capital markets, low 
inflation, low unemployment, high business and investor confidence, and strong business earnings. Unfavorable or uncertain economic 
and market conditions can be caused by declines in economic growth, business activity or investor or business confidence; limitations 
on  the  availability  or  increases  in  the  cost  of  credit  and  capital;  increases  in  inflation  or  interest  rates;  high  unemployment,  natural 
disasters; or a combination of these or other factors. 

The policies of the Federal Reserve have a significant impact on our earnings. 

The policies of the Federal Reserve impact us significantly. The Federal Reserve regulates the supply of money and credit in the United 
States.  Its  policies  directly  and  indirectly  influence  the  rate  of  interest  earned  on  loans  and  paid  on  borrowings  and  interest-bearing 
deposits  and  can  also  affect  the  value  of  financial  instruments  we  hold.  Those  policies  determine,  to  a  significant  extent,  our  cost  of 
funds  for  lending  and  investing  and  impact  our  net  interest  income,  our  primary  source  of  revenue.    Changes  in  those  policies  are 
beyond our control and are difficult to predict.  Federal Reserve policies can also affect our borrowers, potentially increasing the risk 
that they may fail to repay their loans. For example, a tightening of the money supply by the Federal Reserve could reduce the demand 
for a borrower’s products and services. This could adversely affect the borrower’s earnings and ability to repay its loan, which could 
have a material adverse effect on our financial condition and results of operations. 

The soundness of other financial institutions could adversely affect us. 

Financial services institutions are interrelated as a result of trading, clearing, counterparty, or other relationships. We have exposure to 
many different industries and counterparties, and we routinely execute transactions with counterparties in the financial services industry, 
including commercial banks, brokers and dealers, investment banks, and other institutional clients. Many of these transactions expose us 
to credit risk in the event of a default by our counterparty or client. In addition, our credit risk may be exacerbated when  the collateral 
held by us cannot be realized or is liquidated at prices not sufficient to recover the full amount of the credit or derivative exposure due 
us. Any such losses could have a material adverse effect on our financial condition and results of operations. 

The value of our goodwill and other intangible assets may decline in the future.  

As  of  December  31,  2017,  we  had  $65.8  million  of  goodwill  and  $8.9  million  of  other  intangible  assets.  Significant  and  sustained 
declines in our stock price and market capitalization, significant declines in our expected future cash flows, significant adverse changes 
in the business climate or slower growth rates, any or all of which could be materially impacted by many of the risk factors  discussed 
herein, may necessitate our taking charges in the future related to the impairment of our goodwill. Future regulatory actions could also 
have a material impact on assessments of goodwill for impairment.  If the fair value of our net assets improves at a faster rate than the 
market value of our reporting units, or if we were to experience increases in book values of a reporting unit in excess of the increase in 
fair value of equity, we may also have to take charges related to the impairment of our goodwill. If we were to conclude that a future 
write-down of our goodwill is necessary,  we would record the appropriate charge, which could have a material adverse effect on our 
results of operations.  

- 26 - 

 
 
Identifiable  intangible  assets  other  than  goodwill  consist  of  core  deposit  intangibles  and  other  intangible  assets  (primarily  customer 
relationships).    Adverse  events  or  circumstances  could  impact  the  recoverability  of  these  intangible  assets  including  loss  of  core 
deposits,  significant  losses  of  customer  accounts  and/or  balances,  increased  competition  or  adverse  changes  in  the  economy.  To  the 
extent these intangible assets are deemed unrecoverable, a non-cash impairment charge would be recorded which could have a material 
adverse effect on our results of operations. 

During the fourth quarter of 2015, we determined that the carrying value of our SDN reporting unit exceeded its fair value and recorded 
a  $751  thousand  impairment  charge.    During  the  second  quarter  of  2017,  we  again  determined  that  the  carrying  value  of  our  SDN 
reporting unit exceeded its fair value and recorded an additional $1.6 million impairment charge.   For further discussion, see Note 1, 
Summary  of  Significant  Accounting  Policies,  and  Note  7,  Goodwill  and  Other  Intangible  Assets,  to  the  Consolidated  Financial 
Statements included in Item 8 of this Annual Report on Form 10-K. 

We operate in a highly competitive industry and market area. 

We face substantial competition in all areas of our operations from a variety of different competitors, many of which are larger and may 
have more financial resources.  Such competitors primarily include national, regional and internet banks within the markets in which we 
operate.  We  also  face  competition  from  many  other  types  of  financial  institutions,  including,  without  limitation,  savings  and  loan 
associations, credit unions, finance companies, brokerage firms, insurance companies and other financial intermediaries. The financial 
services  industry  could  become  even  more  competitive  as  a result  of  legislative,  regulatory  and  technological  changes  and  continued 
consolidation.  Banks, securities firms and insurance companies can merge under the umbrella of a financial holding company, which 
can offer virtually any type of financial service, including banking, securities underwriting, insurance (both agency and underwriting), 
and merchant banking.  Also, technology has lowered barriers to entry and made it possible for nonbanks to offer products and services 
traditionally provided by banks, such as automatic transfer and automatic payment systems.   More recently, peer to peer lending has 
emerged  as  an  alternative  borrowing  source  for  our  customers  and  many  other  non-banks  offer  lending  and  payment  services  in 
competition with banks. Many of these competitors have fewer regulatory constraints and may have lower cost structures. Additionally, 
due to their size, many competitors may be able to achieve economies of scale and, as a result, may offer a broader range of  products 
and services as well as better pricing for those products and services than we can.  

Our ability to compete successfully depends on a number of factors, including, among other things: 

 

 
 
 
 
 

the ability to develop, maintain and build upon long-term customer relationships based on top quality service, high ethical 
standards and safe, sound assets;  
the ability to expand our market position; 
the scope, relevance and pricing of products and services offered to meet customer needs and demands; 
the rate at which we introduce new products and services relative to our competitors; 
customer satisfaction with our level of service; and  
industry and general economic trends.  

Failure to perform in any of these areas could significantly weaken our competitive position, which could adversely affect our growth 
and profitability, which, in turn, could have a material adverse effect on our financial condition and results of operations. 

Severe weather, natural disasters, acts of war or terrorism, and other external events could significantly impact our business.  

Severe  weather,  natural  disasters,  acts  of  war  or  terrorism,  and  other  adverse  external  events  could  have  a  significant  impact  on  our 
ability to conduct business.  Such events could affect the operations of our bank branches, stability of our deposit base, impair the ability 
of borrowers to repay outstanding loans, impair the value of collateral securing loans, cause significant property damage, result in loss 
of revenue, and/or cause us to incur additional expenses.  The occurrence of any such event could have a material adverse effect on our 
business, which, in turn, could have a material adverse effect on our financial condition and results of operations.  

Liquidity is essential to our businesses. 

Our liquidity could be impaired by an inability to access the capital  markets or unforeseen outflows of cash.   Reduced liquidity  may 
arise due to circumstances that we may be unable to control, such as a general market disruption or an operational problem that affects 
third  parties  or  us.    Our  efforts  to  monitor  and  manage  liquidity  risk  may  not  be  successful  or  sufficient  to  deal  with  dramatic  or 
unanticipated reductions in our liquidity.  In such events, our cost of funds may increase, thereby reducing our net interest income, or we 
may need to sell a portion of our investment and/or loan portfolio, which, depending upon market conditions, could result in us realizing 
a loss. 

- 27 - 

 
 
 
 
We may need to raise additional capital in the future and such capital may not be available on acceptable terms or at all. 

We may need to raise additional capital in the future to provide sufficient capital resources and liquidity to meet our commitments and 
business  needs.  Our ability to raise additional capital,  if needed, will depend on our financial performance and, among other things, 
conditions in the capital markets at that time which is outside of our control. 

In addition, we are highly regulated, and our regulators could require us to raise additional common equity in the future. We and our 
regulators  perform  a  variety  of  analyses  of  our  assets,  including  the  preparation  of  stress  case  scenarios,  and  as  a  result  of  those 
assessments we could determine, or our regulators could require us, to raise additional capital. 

We cannot assure that required capital will be available on acceptable terms or at all.  Any occurrence that may limit our access to the 
capital  markets,  such  as  a  decline  in  the  confidence  of  debt  purchasers,  depositors  of  the  Bank  or  counterparties  participating  in  the 
capital markets, or a downgrade of our debt rating, may adversely affect our capital costs and ability to raise capital and, in turn, our 
liquidity.    An  inability  to  raise  additional  capital  on  acceptable  terms  when  needed  could  have  a  material  adverse  impact  on  our 
business, financial condition, results of operations or liquidity. 

We rely on dividends from our subsidiaries for most of our revenue. 

We are a separate and distinct legal entity from our subsidiaries.  A substantial portion of our revenue comes from dividends from our 
Bank subsidiary.  These dividends are the principal source of funds we use to pay dividends on our common and preferred stock, and to 
pay interest and principal on our debt.  Federal and/or state laws and regulations limit the amount of dividends that our Bank subsidiary 
may pay to us.  Also, our right to participate in a distribution of assets upon a subsidiary’s liquidation or reorganization is subject to the 
prior  claims  of  the  subsidiary’s  creditors.    In  the  event  our  Bank  subsidiary  is  unable  to  pay  dividends  to  us,  we  may  not  be  able  to 
service debt, pay obligations, or pay dividends on our common and preferred stock.  The inability to receive dividends from our  Bank 
subsidiary could have a material adverse effect on our business, financial condition, and results of operations. 

We may not pay or may reduce the dividends on our common stock. 

Holders of our common stock are only entitled to receive such dividends as our Board of Directors  may declare out of funds legally 
available for such payments.  Although we have historically declared cash dividends on our common stock, we are not required to do so 
and  may reduce or eliminate  our common stock dividend in the future.  This could adversely affect the  market price  of our common 
stock. 

We  may  issue  debt  and  equity  securities  or  securities  convertible  into  equity  securities,  any  of  which  may  be  senior  to  our 
common stock as to distributions and in liquidation, which could  dilute our current shareholders or negatively affect the value 
of our common stock. 

In the future, we may attempt to increase our capital resources by entering into debt or debt-like financing that is unsecured or secured 
by all or up to all of our assets, or by issuing additional debt or equity securities, which could include issuances of secured or unsecured 
commercial paper, medium-term notes, senior notes, subordinated notes, preferred stock or securities convertible into or exchangeable 
for  equity  securities.    In  the  event  of  our  liquidation,  our  lenders  and  holders  of  our  debt  and  preferred  securities  would  receive  a 
distribution  of  our  available  assets  before  distributions  to  the  holders  of  our  common  stock.    Because  our  decision  to  incur  debt  and 
issue  securities  in  our  future  offerings  will  depend  on  market  conditions  and  other  factors  beyond  our  control,  we  cannot  predict  or 
estimate the amount, timing or nature of our future offerings and debt financings.  Further, market conditions could require us to accept 
less  favorable  terms  for  the  issuance  of  our  securities  in  the  future.    We  may  also  issue  additional  shares  of  our  common  stock  or 
securities convertible into or exchangeable for our common stock that could dilute our current shareholders and effect the value of our 
common stock. 

Our certificate of incorporation, our bylaws, and certain banking laws may have an anti-takeover effect. 

Provisions  of  our  certificate  of  incorporation,  our  bylaws,  and  federal  and  state  banking  laws,  including  regulatory  approval 
requirements, could make it more difficult for a third party to acquire us, even if doing so would be perceived to be beneficial to our 
shareholders. The combination of these provisions may discourage others from initiating a potential merger, takeover or other change of 
control transaction, which, in turn, could adversely affect the market price of our common stock. 

- 28 - 

 
 
The market price of our common stock may fluctuate significantly in response to a number of factors.  

Our quarterly and annual operating results have varied in the past and could vary significantly in the future, which makes it difficult for 
us to predict our future operating results. Our operating results may fluctuate due to a variety of factors, many of which are outside of 
our control, including the changing U.S. economic environment and changes in the commercial and residential real estate market, any of 
which may cause our stock price to fluctuate. If our operating results fall below the expectations of investors or securities analysts, the 
price  of  our  common  stock  could  decline  substantially.  Our  stock  price  can  fluctuate  significantly  in  response  to  a  variety  of  factors 
including, among other things: 

 
 
 
 

 

 

 
 
 

volatility of stock market prices and volumes in general; 
changes in market valuations of similar companies;  
changes in conditions in credit markets;  
changes in accounting policies or procedures as required by the Financial Accounting Standards Board, or FASB, or other 
regulatory agencies;  
legislative and regulatory actions (including the impact of the Dodd-Frank Act and related regulations) subjecting us to 
additional regulatory oversight which may result in increased compliance costs and/or require us to change our business model;  
government intervention in the U.S. financial system and the effects of and changes in trade and monetary and fiscal policies 
and laws, including the interest rate policies of the Federal Reserve Board;  
additions or departures of key members of management;  
fluctuations in our quarterly or annual operating results; and  
changes in analysts’ estimates of our financial performance. 

ITEM 1B.    UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2.    PROPERTIES 

We own a 27,400 square foot building in Warsaw, New York that serves as our headquarters, and principal executive and administrative 
offices.  We lease a 52,300 square foot regional administrative facility located in Rochester, New York.  This lease expires in August 
2027, with options for two additional ten-year extensions. 

We are engaged in the banking business through  53 branch offices, of which 35 are owned and 18 are leased, in the following fifteen 
contiguous  counties  of  Western  and  Central  New  York:    Allegany,  Cattaraugus,  Cayuga,  Chautauqua,  Chemung,  Erie,  Genesee, 
Livingston,  Monroe,  Ontario,  Orleans,  Seneca,  Steuben,  Wyoming  and  Yates  Counties.    The  operating  leases  for  our  branch  offices 
expire at various dates through the year 2047 and generally include options to renew.  The Bank also has administrative operations at a 
leased facility in Amherst, New York. 

SDN operates from a leased 14,400 square foot office located in Williamsville, New York.  The lease for such space, which is used by 
SDN and several of our Bank’s commercial lenders, extends through September 2021.  SDN also leases one retail location. 

Courier Capital operates from an owned 11,000 square foot office, located in Buffalo, New York.  Courier Capital also has operations at 
a leased facility in Amherst, New York and an owned facility in Jamestown, New York. 

We believe that our properties have been adequately maintained, are in good operating condition and are suitable for our business as 
presently  conducted,  including  meeting  the  prescribed  security  requirements.    For  additional  information,  see  Note  6,  Premises  and 
Equipment, Net, and Note 11, Commitments and Contingencies, in the accompanying financial statements included in Part II, Item 8, of 
this Annual Report on Form 10-K. 

ITEM 3.    LEGAL PROCEEDINGS 

From  time  to  time  we  are  a  party  to  or  otherwise  involved  in  legal  proceedings  arising  out  of  the  normal  course  of  business.  
Management does not believe that there is any pending or threatened proceeding against us, which, if determined adversely, would have 
a material adverse effect on our business, results of operations or financial condition. 

ITEM 4.    MINE SAFETY DISCLOSURES 

Not applicable. 

- 29 - 

 
 
PART II 

ITEM 5.    MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 

PURCHASES OF EQUITY SECURITIES 

Our common stock is traded on the NASDAQ Global Select Market under the ticker symbol “FISI.”  At February 23, 2018, 15,904,403 
shares of  our common  stock  were  outstanding  and held  by  approximately  3,400 shareholders of record.  During  2017, the  high sales 
price  of  our  common  stock  was  $35.40  and  the  low  sales  price  was  $25.65.    The  closing  price  per  share  of  our  common  stock  on 
December 29, 2017, the last trading day of our fiscal year, was $31.10.  We declared dividends of $0.85 per common share during the 
year ended December 31, 2017.  See additional information regarding the market price and dividends paid in Part II, Item 6,  “Selected 
Financial Data.” 

We  have  paid  regular  quarterly  cash  dividends  on  our  common  stock  and  our  Board  of  Directors  presently  intends  to  continue  this 
practice, subject to our results of operations and the need for those funds for debt service and other purposes.  See the discussions in the 
section captioned “Supervision and Regulation” included in Part I, Item 1, “Business,” in the section captioned “Liquidity and Capital 
Resources” included in Part II, Item 7, in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” 
and in Note 12, Regulatory  Matters, in the accompanying financial  statements included in  Part II, Item 8,  “Financial Statements and 
Supplementary Data,” all of which are included elsewhere in this report and incorporated herein by reference thereto. 

Stock Performance Graph 

The stock performance graph below compares (a) the cumulative total return on our common stock for the period beginning December 
31,  2012  as  reported  by  the  NASDAQ  Global  Select  Market,  through  December  31,  2017,  (b)  the  cumulative  total  return  on  stocks 
included  in  the  NASDAQ  Composite  Index  over  the  same  period,  and  (c)  the  cumulative  total  return,  as  compiled  by  S&P  Global 
Market  Intelligence,  formerly  SNL  Financial  LC  (“SNL”),  of  Major  Exchange  (NYSE,  NYSE  MKT  and  NASDAQ)  Banks  with  $1 
billion to $5 billion in assets over the same period.  Cumulative return assumes the reinvestment of dividends.  The graph was prepared 
by S&P Global Market Intelligence and is expressed in dollars based on an assumed investment of $100. 

Total Return Performance

Financial Institutions, Inc.

NASDAQ Composite Index

SNL Bank $1B-$5B Index

300

250

200

150

100

l

e
u
a
V
x
e
d
n

I

50
12/31/12

12/31/13

12/31/14

12/31/15

12/31/16

12/31/17

Index 
Financial Institutions, Inc. 
NASDAQ Composite 
SNL Bank $1B-$5B Index 

Period Ending 

12/31/12 
100.00 
100.00 
100.00 

  12/31/13 
137.52 
140.12 
145.41 

  12/31/14 
144.64 
160.78 
152.04 

  12/31/15    12/31/16    12/31/17 
  208.99 
  166.38 
195.36 
  187.22 
  171.97 
242.71 
  244.85 
  170.20 
261.04 

- 30 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 6.    SELECTED FINANCIAL DATA 

(Dollars in thousands, except per share data) 

Selected financial condition data: 
Total assets 
Loans, net 
Investment securities 
Deposits 
Borrowings 
Shareholders’ equity 
Common shareholders’ equity 
Tangible common shareholders’ equity (1) 

Selected operations data: 
Interest income 
Interest expense 
Net interest income 
Provision for loan losses 
Net interest income after provision for loan losses 
Noninterest income 
Noninterest expense 
Income before income taxes 
Income tax expense  
Net income 
Preferred stock dividends 
Net income available to common shareholders 

Stock and related per share data: 
Earnings per common share: 
    Basic 
    Diluted 
Cash dividends declared per common share 
Common book value per share 
Tangible common book value per share (1) 
Market price (NASDAQ:  FISI): 
    High 
    Low 
    Close 
_____ 

2017 

At or for the year ended December 31, 
2015 

2014 

2016 

2013 

$ 4,105,210 
 2,700,345 
 1,041,439 
 3,210,174 
  485,331 
  381,177 
  363,848 
  289,145 

  $ 3,710,340 
 2,309,227 
 1,083,264 
 2,995,222 
  370,561 
  320,054 
  302,714 
  227,074 

  $ 3,381,024    $ 3,089,521    $ 2,928,636 
 1,806,883 
  859,185 
 2,320,056 
  337,042 
  254,839 
  237,497 
  187,495 

 1,884,365   
  916,932   
 2,450,527   
  334,804   
  279,532   
  262,192   
  193,553   

 2,056,677   
 1,030,112   
 2,730,531   
  332,090   
  293,844   
  276,504   
  209,558   

$  130,110 
17,495 
112,615 
13,361 
99,254 
34,730 
90,513 
43,471 
9,945 
33,526 
1,462 
32,064 

$ 

$ 

$ 
$ 
$ 
$ 
$ 

$ 
$ 
$ 

2.13 
2.13 
0.85 
22.85 
18.16 

35.40 
25.65 
31.10 

  $  115,231    $  105,450    $  101,055    $ 

12,541     
102,690     
9,638     
93,052     
35,760     
84,671     
44,141     
12,210     
31,931    $ 
1,462     
30,469    $ 

10,137   
95,313   
7,381   
87,932   
30,337   
79,393   
38,876   
10,539   
28,337    $ 
1,462   
26,875    $ 

7,281   
93,774   
7,789   
85,985   
25,350   
72,355   
38,980   
9,625   
29,355    $ 
1,462   
27,893    $ 

2.11    $ 
2.10    $ 
0.81    $ 
20.82    $ 
15.62    $ 

34.55    $ 
25.98    $ 
34.20    $ 

1.91    $ 
1.90    $ 
0.80    $ 
19.49    $ 
14.77    $ 

29.04    $ 
21.67    $ 
28.00    $ 

2.01    $ 
2.00    $ 
0.77    $ 
18.57    $ 
13.71    $ 

27.02    $ 
19.72    $ 
25.15    $ 

  $ 

  $ 

  $ 
  $ 
  $ 
  $ 
  $ 

  $ 
  $ 
  $ 

98,931 
7,337 
91,594 
9,079 
82,515 
24,833 
69,441 
37,907 
12,377 
25,530 
1,466 
24,064 

1.75 
1.75 
0.74 
17.17 
13.56 

26.59 
17.92 
24.71 

(1)  This is a non-GAAP measure that we believe is useful in understanding our financial performance and condition.  Refer to the 

GAAP to Non-GAAP Reconciliation for further information. 

- 31 - 

 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
     
     
     
 
 
     
     
    
    
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
   
     
     
     
 
 
 
   
     
     
     
 
 
 
   
     
     
     
 
 
 
   
     
     
     
 
  
 
(Dollars in thousands) 

Performance ratios: 
Net income, returns on: 
    Average assets 
    Average equity 
    Average common equity 
    Average tangible common equity (1) 
    Average tangible assets (1) 
Common dividend payout ratio 
Net interest margin (fully tax-equivalent) 
Effective tax rate 
Efficiency ratio (2) 

Capital ratios: 
Leverage ratio (3) 
Common equity Tier 1 capital ratio (3) 
Tier 1 capital ratio (3) 
Total risk-based capital ratio (3) 
Average equity to average assets 
Common equity to assets 
Tangible common equity to tangible assets (1) 

Asset quality: 
Non-performing loans 
Non-performing assets 
Allowance for loan losses 
Net loan charge-offs 
Non-performing loans to total loans 
Non-performing assets to total assets 
Net charge-offs to average loans 
Allowance for loan losses to total loans 
Allowance for loan losses to non-performing loans 

Other data: 
Number of branches 
Full time equivalent employees 
_____ 

2017 

0.86% 
9.62% 
9.68% 
  12.51% 
0.84% 
  39.91% 
3.21% 
22.9% 
  60.65% 

At or for the year ended December 31, 
2015 

2014 

2016 

0.90% 
  10.01% 
  10.10% 
  13.51% 
0.88% 
  38.39% 
3.24% 
27.7% 
  60.95% 

0.87% 
9.78% 
9.87% 
  13.16% 
0.84% 
  41.88% 
3.28% 
27.1% 
  62.44% 

0.98% 
  10.80% 
  10.96% 
  14.12% 
0.95% 
  38.31% 
3.50% 
24.7% 
  59.18% 

2013 

0.91% 
  10.10% 
  10.23% 
  13.00% 
0.87% 
  42.29% 
3.64% 
32.7% 
  58.92% 

8.13%     
10.16%     
10.74%     
13.19%     
8.95%     
8.86%     
7.17%     

7.36%     
9.59%     
10.26%     
12.97%     
8.99%     
8.16%     
6.25%     

7.41%  
9.77%   
10.50%   
13.35%   
8.86%   
8.18%   
6.32%  

7.35%  
n/a 
10.47%   
11.72%   
9.08%   
8.49%   
6.41%  

7.63% 
n/a 
10.82% 
12.08% 
9.01% 
8.11% 
6.51% 

8,440 
 $ 
6,326 
 $ 
$  12,531 
 $ 
 $ 
$  12,679 
8,603 
6,433 
 $  27,085 
 $  30,934 
$  34,672 
7,933 
5,789 
9,623 
 $ 
 $ 
$ 
0.41%  
0.27%     
0.46%     
0.25%   
0.17%     
0.31%     
0.40%   
0.26%     
0.38%     
1.30%   
1.32%     
1.27%     
321%  
489%     
277%     

 $  10,153 
 $  10,347 
 $  27,637 
 $ 
6,888 
0.53%  
0.33%   
0.37%   
1.45%   
272%  

16,622 
 $ 
 $  17,083 
 $  26,736 
7,057 
 $ 
0.91% 
0.58% 
0.40% 
1.46% 
161% 

53 
639 

52 
631 

50 
660 

49 
622 

50 
608 

(1)  This is a non-GAAP measure that we believe is useful in understanding our financial performance and condition.  Refer to the 

GAAP to Non-GAAP Reconciliation for further information. 

(2)  Efficiency ratio provides a ratio of operating expenses to operating income.  Efficiency ratio is calculated by dividing noninterest 
expense by net revenue, which is defined as the sum of tax-equivalent net interest income and noninterest income before net gains 
on investment securities.  The efficiency ratio is not a financial measurement required by GAAP. However, the efficiency ratio is 
used by management in its assessment of financial performance specifically as it relates to noninterest expense control. 
Management also believes such information is useful to investors in evaluating Company performance. 

(3)  2017, 2016 and 2015 ratios calculated under Basel III rules, which became effective January 1, 2015. 

- 32 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
 
 
 
GAAP to Non-GAAP Reconciliation 

(In thousands, except per share data) 

Computation of ending tangible common equity: 
Common shareholders’ equity 
Less:  goodwill and other intangible assets, net 
Tangible common equity 

Computation of ending tangible assets: 
Total assets 
Less:  goodwill and other intangible assets, net 
Tangible assets 

2017 

At or for the year ended December 31, 
2015 

2014 

2016 

2013 

$ 

$ 

363,848     $ 
74,703   
289,145     $ 

302,714     $ 
75,640   
227,074     $ 

276,504     $ 
66,946   
209,558     $ 

262,192    $ 
68,639   
193,553    $ 

237,497 
50,002 
187,495 

$  4,105,210    $  3,710,340    $  3,381,024    $  3,089,521    $  2,928,636 
50,002 
$  4,030,507    $  3,634,700    $  3,314,078    $  3,020,882    $  2,878,634   

75,640   

74,703   

66,946   

68,639   

Tangible common equity to tangible assets (1) 

7.17%   

6.25%   

6.32%   

6.41%   

6.51% 

Common shares outstanding 
Tangible common book value per share (2) 

Computation of average tangible common equity: 
Average common equity 
Average goodwill and other intangible assets, net 
Average tangible common equity 

$ 

$ 

$ 

15,925   
  $ 
18.16       

14,538   
  $ 
15.62       

14,191   
  $ 
14.77       

14,118   
13.71    $ 

13,829 
13.56 

331,184     $ 
74,818   
256,366     $ 

301,666     $ 
76,170   
225,496     $ 

272,367     $ 
68,138   
204,229     $ 

254,533    $ 
57,039   
197,494    $ 

235,290 
50,201 
185,089 

Computation of average tangible assets: 
Average assets 
Average goodwill and other intangible assets, net 
Average tangible assets 

$  3,896,071    $  3,547,105    $  3,269,890    $  2,994,604    $  2,803,825 
50,201 
$  3,821,253    $  3,470,935    $  3,210,752    $  2,937,565    $  2,753,624 

68,138   

76,170   

74,818   

57,039   

$ 

Net income available to common shareholders 
Return on average tangible common equity (3) 
Return on average tangible assets (4) 
_____ 
(1)  Tangible common equity divided by tangible assets. 
(2)  Tangible common equity divided by common shares outstanding. 
(3)  Net income available to common shareholders divided by average tangible common equity. 
(4)  Net income available to common shareholders divided by average tangible assets. 

30,469    $ 
13.51%     
0.88%     

32,064    $ 
12.51%     
0.84%     

26,875    $ 
13.16%     
0.84%     

27,893    $ 
14.12%     
0.95%     

24,064 
13.00% 
0.87% 

This table contains disclosure that includes calculations for tangible common equity, tangible assets, tangible common equity to tangible 
assets,  tangible  common  book  value  per  share,  average  tangible  common  equity,  average  tangible  assets,  return  on  average  tangible 
common  equity  and  return  on  average  tangible  assets,  which  are  determined  by  methods  other  than  in  accordance  with  GAAP.  We 
believe  that  these  non-GAAP  measures  are  useful  to  our  investors  as  measures  of  the  strength  of  our  capital  and  ability  to  generate 
earnings on tangible common equity invested by our shareholders. These non-GAAP measures provide supplemental information that 
may help investors to analyze our capital position without regard to the effects of intangible assets. Non-GAAP financial measures have 
inherent limitations and are not uniformly utilized by issuers. Therefore, these non-GAAP financial measures should not be considered 
in isolation, or as a substitute for comparable measures prepared in accordance with GAAP.   

- 33 - 

 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
SELECTED QUARTERLY DATA 

(Dollars in thousands, except per share data) 

2017 
Interest income 
Interest expense 
Net interest income 
Provision for loan losses 
Net interest income after provision for loan losses 
Noninterest income 
Noninterest expense 
Income before income taxes 
Income tax expense 
Net income 
Preferred stock dividends 
Net income applicable to common shareholders 

Earnings per common share (1): 
    Basic 
    Diluted 
Market price (NASDAQ:  FISI): 
    High 
    Low 
    Close 
Cash dividends declared per common share 

2016 
Interest income 
Interest expense 
Net interest income 
Provision for loan losses 
Net interest income after provision for loan losses 
Noninterest income 
Noninterest expense 
Income before income taxes 
Income tax expense 
Net income 
Preferred stock dividends 
Net income applicable to common shareholders 

Earnings per common share (1): 
    Basic 
    Diluted 
Market price (NASDAQ:  FISI): 
    High 
    Low 
    Close 
Cash dividends declared per common share 
_____ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

Fourth 
Quarter 

Third 

  Quarter 

Second 
  Quarter 

First 

  Quarter 

34,767 
5,007 
29,760 
3,946 
25,814 
8,987 
23,163 
11,638 
580 
11,058 
365 
10,693 

  $  33,396 
4,958 
28,438 
2,802 
25,636 
8,574 
22,467 
11,743 
3,464 
8,279 
366 
7,913 

  $ 

  $ 

  $  31,409 
3,987 
27,422 
3,832 
23,590 
9,333 
23,941 
8,982 
2,736 
6,246 
366 
5,880 

  $ 

  $ 

  $  30,538     

3,543 
  26,995 
2,781 
  24,214 
7,836 
  20,942 
  11,108 
3,165 
7,943 
365 
7,578 

  $ 

  $ 

  $ 

0.68 
0.68 

  $ 

0.52 
0.52 

  $ 

0.40 
0.40 

0.52 
0.52 

34.10 
28.70 
31.10 
0.22 

  $ 

  $ 

31.15 
25.65 
28.80 
0.21 

  $ 

  $ 

35.35 
29.09 
29.80 
0.21 

  $ 

35.40          
30.50          
32.95          

  $ 

0.21 

29,990 
3,268 
26,722 
3,357 
23,365 
9,088 
20,715 
11,738 
3,045 
8,693 
365 
8,328 

  $  29,360 
3,310 
26,050 
1,961 
24,089 
8,539 
20,618 
12,010 
3,541 
8,469 
366 
8,103 

  $ 

  $ 

  $  28,246 
3,047 
25,199 
1,952 
23,247 
8,916 
22,120 
10,043 
2,892 
7,151 
366 
6,785 

  $ 

  $ 

  $  27,635     

2,916 
  24,719 
2,368 
  22,351 
9,217 
  21,218 
  10,350 
2,732 
7,618 
365 
7,253 

  $ 

  $ 

  $ 

0.58 
0.57 

  $ 

0.56 
0.56 

  $ 

0.47 
0.47 

0.50 
0.50 

34.55 
25.98 
34.20 
0.21 

  $ 

  $ 

27.63 
25.16 
27.11 
0.20 

  $ 

  $ 

29.49 
24.56 
26.07 
0.20 

  $ 

29.53          
25.38          
29.07          

  $ 

0.20 

(1)  Earnings per share data is computed independently for each of the quarters presented.  Therefore, the sum of the quarterly earnings 

per common share amounts may not equal the total for the year. 

- 34 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2017 FOURTH QUARTER RESULTS 

Net income was $11.1 million for the fourth quarter of 2017 compared with $8.7 million for the fourth quarter of 2016.  After preferred 
dividends,  net income available to common shareholders  for the fourth quarter of  2017 was $10.7 million or $0.68 per diluted share, 
compared to $8.3 million or $0.57 per share in the fourth quarter of 2016. 

Net interest income was $29.8 million for the fourth quarter of 2017 compared with $26.7 million for the fourth quarter of 2016. The 
increase  was primarily related to an increase in average interest-earning assets of $331.6 million, led by a $349.6 million increase in 
loans.  

The provision for loan losses was $3.9 million for the fourth quarter of 2017 compared with $3.4 million for the fourth quarter of 2016.  
Net charge-offs for the fourth quarter of 2017 were $3.6 million, or 0.54% annualized, of average loans, compared to $1.8 million, or 
0.30% annualized, of average loans in the fourth quarter of 2016.   

Noninterest income was $9.0 million for the fourth quarter of 2017 compared to $9.1 million in the fourth quarter of 2016. 

Noninterest  expense  was  $23.2  million  for  the  fourth  quarter  of  2017  compared  to  $20.7  million  in  the  fourth  quarter  of  2016.    The 
increase  was  the  result  of  higher  salaries  and  employee  benefits  related  to  organic  growth  initiatives,  higher  healthcare  costs  largely 
attributable to the high cost of specialty pharmaceuticals;  higher occupancy and equipment expense related to 2016 and 2017 branch 
openings  and  relocation  of  the  Rochester  regional  administration  center;  higher  computer  and  data  processing  expense  in  connection 
with  technology  upgrades;  and  an  increase  in  advertising  and  promotions  expense  related  to  development  of  a  rebranding  initiative 
launched in the first quarter of 2018. 

Income  tax  expense  was  $580  thousand  in  the  fourth  quarter  of  2017,  representing  an  effective  tax  rate  of  5.0%,  compared  to  $3.0 
million  in  the  fourth  quarter  of  2016,  representing  an  effective  tax  rate  of  25.9%.    The  decrease  in  income  tax  expense  and  lower 
effective tax rate was the result of an estimated $2.9 million reduction in income tax expense due to the TCJ Act, primarily  driven by a 
revaluation adjustment to our net deferred tax liability.   Effective tax rates are impacted by items of income and expense that are not 
subject to federal or state taxation. Our effective tax rates differ from the statutory rates primarily due to the effect of  interest income 
from  tax-exempt  securities,  earnings  on  company  owned  life  insurance,  the  non-cash  fair  value  adjustment  of  the  contingent 
consideration liability associated with the SDN acquisition, the 2017 non-cash goodwill impairment charge related to SDN and, in 2017, 
the net impact of the TCJ Act, as described above. 

- 35 - 

 
 
 
ITEM 7.    MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 

OPERATIONS 

The following is a discussion and analysis of our financial position and results of operations and should be read in conjunction with the 
information set forth under  Part I,  Item 1A, “Risks Factors,” and our consolidated financial statements and notes thereto appearing 
under Part II, Item 8, “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K. 

INTRODUCTION 

Financial  Institutions,  Inc.  (the  “Parent”  and  together  with  all  its  subsidiaries,  “we,”  “our,”  or  “us”),  is  a  financial  holding  company 
headquartered in New York State.  We offer a broad array of deposit, lending, and other financial services to individuals, municipalities 
and businesses in Western and Central New York through our wholly-owned New York chartered banking subsidiary, Five Star Bank 
(the  “Bank”).    Our  indirect  lending  network  includes  relationships  with  franchised  automobile  dealers  in  Western  and  Central  New 
York, the Capital District of New York and Northern and Central Pennsylvania.  We offer insurance services through our wholly-owned 
subsidiary,  Scott  Danahy  Naylon,  LLC  (“SDN”),  a  full  service  insurance  agency.    In  addition,  we  offer  customized  investment 
management, investment consulting and retirement plan services through our wholly-owned subsidiary Courier Capital, LLC (“Courier 
Capital”), an SEC-registered investment advisory and wealth management firm. 

Our primary sources of revenue are net interest income (interest earned on our loans and securities, net of interest paid on  deposits and 
other funding  sources) and noninterest income, particularly  fees and other revenue from  insurance, investment advisory and  financial 
services provided to customers or ancillary services tied to loans and deposits.   Business volumes and pricing drive revenue potential, 
and  tend  to  be  influenced  by  overall  economic  factors,  including  market  interest  rates,  business  spending,  consumer  confidence, 
economic growth, and competitive conditions within the marketplace.  We are not able to predict market interest rate fluctuations with 
certainty and our asset/liability management strategy may not prevent interest rate changes from having a material adverse effect on our 
results of operations and financial condition. 

EXECUTIVE OVERVIEW 

2017 Financial Performance Review 

During  2017  we  continued  to  execute  on  our  growth  and  diversification  strategy  and  we  progressed  in  growing  our  core  banking 
franchise.  We delivered year-over-year increases in both total loans and total deposits of  17% and 7%, respectively, which drove our 
revenue  higher.    We  completed  an  at-the-market  equity  offering  (“ATM  Offering”)  that  generated  $38.3  million  in  net  proceeds, 
positioning  us  for  future  growth;  added  eight  mortgage  loan  officers  plus  underwriting  and  servicing  support  staff,  significantly 
expanding our residential mortgage lending capacity; and acquired a Buffalo-area wealth management firm, furthering our strategy to 
increase fee-based noninterest income. We also surpassed $4 billion in total assets during the year, a significant milestone for us. 

Net income for 2017 was $33.5 million, compared to $31.9 million for 2016.  This resulted in a 0.86% return on average assets and a 
9.62% return on average equity.  Net income available to common shareholders was $32.1 million or $2.13 per diluted share for 2017, 
compared to $30.5 million or $2.10 per diluted share for 2016.  We declared cash dividends of $0.85 during 2017, an increase of $0.04 
per common share or 5% compared to the prior year. 

Fully-taxable equivalent net interest income was $115.8 million in 2017, an increase of $9.9 million, or 9%, compared with 2016.  This 
reflected the impact of 10% growth in average interest-earning assets, partially offset by a three basis point decline in the net interest 
margin to 3.21%. 

The provision for loan losses increased $3.7 million, or  39%, from  2016  as our allowance for loan losses reflects growth in our loan 
portfolio.    Net  charge-offs  increased  $3.8  million  from  the  prior  year  to  $9.6  million  in  2017.    Net  charge-offs  were  an  annualized 
0.38%  of  average  loans  in  the  current  year  compared  to  0.26%  in  2016.    In  addition,  non-performing  loans  increased  $6.2  million 
compared to a year ago to $12.5 million, or 0.46% of total loans. 

Noninterest  income  totaled  $34.7  million  for  the  full  year  2017,  a  decrease  of  $1.0  million  or  3%  when  compared  to  the  prior  year.  
Investment  advisory  income  increased  by  $896  thousand  to  $6.1  million  during  the  current  year  reflecting  higher  assets  under 
management  driven  by  the  acquisition  of  the  assets  of  Robshaw  &  Julian  and  favorable  market  conditions.    Income  from  company 
owned life insurance decreased to $1.8 million in 2017 from $2.8 million in the prior year, as the first quarter of 2016 included $911 
thousand of death benefit proceeds. In addition, the net gain on investment securities decreased by $1.4 million.  During both 2017 and 
2016,  we  recognized  non-cash  fair  value  adjustments  of  the  contingent  consideration  liability  related  to  the  SDN  acquisition  that 
resulted in noninterest income of $1.2 million. The fair value of the contingent consideration liability  was recorded at the time of the 
SDN acquisition as a component of the purchase price. 

- 36 - 

MANAGEMENT’S DISCUSSION AND ANALYSIS 

Noninterest expense for the full year 2017 totaled $90.5 million, a $5.8  million increase compared to $84.7 million in the prior year.  
Salaries and benefits expense increased $3.5 million year-over-year, due to our organic growth initiatives and higher healthcare costs 
largely  attributable  to  the  high  cost  of  specialty  pharmaceuticals.    Also  contributing  to  the  increase  were  higher  occupancy  and 
equipment expense, computer and data processing expense, advertising and promotions expense and a $1.6 million goodwill impairment 
charge  related  to  the  SDN  acquisition.  Partially  offsetting,  professional  services  decreased  $1.7  million  year-over-year,  primarily  in 
connection with the Company’s 2016 proxy contest.  

Income tax expense for the  year was $9.9 million, representing an effective tax rate  of  22.9% compared  with an effective tax rate  of 
27.7% in 2016.  The decrease in income tax expense and lower effective tax rate was the result of an estimated $2.9 million reduction in 
income tax expense due to the TCJ Act, primarily driven by a revaluation adjustment to the net deferred tax liability. 

Total assets were $4.11 billion at December 31,  2017, up $394.9 million from $3.71 billion at December 31,  2016. The increase  was 
largely the result of loan growth funded by deposit growth, short-term borrowings and proceeds from the ATM Offering.  Total loans 
were $2.74 billion at December 31, 2017, up $394.9 million, or 17%, from December 31, 2016.  

•  Commercial mortgage loans totaled $808.9 million, up $138.9 million, or 21%, from December 31, 2016. 
•  Commercial business loans totaled $450.3 million, up $100.8 million, or 29%, from December 31, 2016. 
•  Residential real estate loans totaled $465.3 million, up $37.3 million, or 9%, from December 31, 2016. 
•  Consumer indirect loans totaled $876.6 million, up $124.1 million, or 16%, from December 31, 2016.  

Total deposits were $3.21 billion at December 31, 2017, an increase of $215.0 million from December 31, 2016, which was primarily 
the result of successful business development efforts in both municipal and retail banking.  Short-term borrowings were $446.2 million 
at December 31, 2017, up $114.7 million from December 31, 2016.  

Shareholders’  equity  was  $381.2  million  at  December  31,  2017,  compared  to  $320.1  million  at  December  31,  2016.  Common  book 
value per share  was $22.85 at December 31,  2017, an increase of $2.03 or 10% from $20.82 at December 31,  2016. The  increase in 
shareholders’ equity as compared to December 31,  2016, is attributable  to  common stock issued through the  ATM  Offering plus  net 
income  less  dividends  paid,  net  of  the  change  in  pension  and  post-retirement  obligations,  a  component  of  accumulated  other 
comprehensive loss. 

The  Company’s  leverage  ratio  was  8.13%  at  December  31,  2017  compared  to  7.36%  at  December  31,  2016.    The  increase  in  the 
leverage ratio was due to capital raised in the 2017 ATM Offering.  The Bank’s leverage ratio and total risk-based capital ratio were 
8.75% and 12.73%, respectively, at December 31, 2017. 

RESULTS OF OPERATIONS FOR THE YEARS ENDED 
DECEMBER 31, 2017 AND DECEMBER 31, 2016 

Net Interest Income and Net Interest Margin 

Net interest income is our primary source of revenue. Net interest income is the difference between interest income on interest-earning 
assets, such as loans and investment securities, and the interest expense on interest-bearing deposits and other borrowings used to fund 
interest-earning  and  other  assets  or  activities.  Net  interest  income  is  affected  by  changes  in  interest  rates  and  by  the  amount  and 
composition of earning assets and interest-bearing liabilities, as well as the sensitivity of the balance sheet to changes in interest rates, 
including  characteristics  such  as  the  fixed  or  variable  nature  of  the  financial  instruments,  contractual  maturities  and  repricing 
frequencies.  

We use interest rate  spread and net interest  margin  to  measure and explain changes in  net interest income. Interest rate  spread is the 
difference between the yield on earning assets and the rate paid for interest-bearing liabilities that fund those assets.   The net interest 
margin is expressed as the percentage of net interest income to average earning assets.  The net interest margin exceeds the interest rate 
spread  because  noninterest-bearing  sources  of  funds  (“net  free  funds”),  principally  noninterest-bearing  demand  deposits  and 
shareholders’  equity,  also  support  earning  assets.    To  compare  tax-exempt  asset  yields  to  taxable  yields,  the  yield  on  tax-exempt 
investment securities is computed on a taxable equivalent basis.  Net interest income, interest rate spread, and net interest margin are 
discussed on a taxable equivalent basis. 

- 37 - 

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

The Federal Reserve influences the general market rates of interest, which impacts the deposit and loan rates offered by many financial 
institutions.    The  intended  federal  funds  rate,  which  is  the  cost  of  immediately  available  overnight  funds,  was  increased  by  25  basis 
points in each of March, June and December 2017, resulting in a range of 1.25% to 1.50% at year-end 2017.  The Federal Reserve had 
previously increased the intended federal funds rate by 25 basis points to a range of 0.50% to 0.75% in December 2016 and by 25 basis 
points to a range of 0.25% to 0.50% in December 2015.  Prior to that, the intended federal funds rate had remained at a range of zero to 
0.25% since 2008.  Our loan portfolio is significantly affected by changes in the prime interest rate and changes in the prime interest 
rate  generally  follow changes in the  federal funds rate.  The prime interest rate,  which is the rate  offered on loans to borrowers  with 
strong credit, increased to 4.50% in December 2017, reflecting the three 25 basis point increases in 2017, after the previous 25 basis 
point increase to 3.75% in December 2016 and 25 basis point increase to 3.50% in December 2015.  Prior to that, the prime interest rate 
had remained at 3.25% since 2008. 

Net Interest Income and Net Interest Margin 

The following table reconciles interest income per the consolidated statements of  income to interest income adjusted to a fully taxable 
equivalent basis for the years ended December 31 (in thousands):  

Interest income per consolidated statements of income 
Adjustment to fully taxable equivalent basis 
Interest income adjusted to a fully taxable equivalent basis 
Interest expense per consolidated statements of income 
Net interest income on a taxable equivalent basis 

2017 

2016 

130,110 
3,160 
133,270 
17,495 
115,775 

  $ 

  $ 

115,231 
3,172 
118,403 
12,541 
105,862 

  $ 

  $ 

2015 
105,450 
3,097 
108,547 
10,137 
98,410 

$ 

$ 

Net interest income on a taxable equivalent basis for 2017 increased $9.9 million or 9%, compared to 2016. The increase was due to an 
increase  in  average  interest-earning  assets  of  $339.5  million  or  10%  compared  to  2016.    The  net  interest  margin  of  3.21%  for  2017 
declined  three  basis  points  compared  to  3.24%  in  2016.    This  decrease  was  a  function  of  a  five  basis  point  decrease  in  interest  rate 
spread to 3.08% during 2017, partially offset by a two basis point higher contribution from net free funds.  The lower interest rate spread 
was a net result of a seven basis point increase in the yield on earning assets and a 12 basis point increase in the cost of interest-bearing 
liabilities.   

For the year ended December 31, 2017, the yield on average earning assets of  3.69% was seven basis points higher than 2016.  Loan 
yields increased four basis points during 2017 to 4.22%.  The yield on investment securities increased three basis points during 2017 to 
2.48%.  Overall, the earning asset rate changes increased interest income by $1.2 million during 2017 and a favorable volume variance 
increased interest income by $13.7 million, which collectively drove a $14.9 million increase in interest income. 

Average  interest-earning  assets  were  $3.61 billion  for  2017,  an  increase  of  $339.5  million  or  10%  from  the  prior  year,  with  average 
loans up $312.5 million, average securities up $23.1 million and average federal funds sold and other interest-earning deposits up $3.9 
million.  Average loans were $2.52 billion for 2017, an increase of $312.5 million or 14% from the prior year.  The growth in average 
loans reflected increases in  most loan categories,  which in  turn reflects  the impact of our growth strategy,  with commercial loans  up 
$169.1 million, residential real estate loans up $34.1 million, and consumer loans up $115.1 million, partially offset by a $5.8 million 
decrease in residential real estate lines.  Loans made up 69.7% of average interest-earning assets during 2017 compared to 67.4% during 
2016.  Loans generally have significantly higher yields compared to securities and federal funds sold and interest-bearing deposits and, 
as such, have a  more positive effect on the net interest margin.   The yield on average loans was  4.22% for 2017, an increase of four 
basis points compared to 4.18% for 2016.  The increase in the volume of average loans resulted in a $13.2 million increase in interest 
income, in addition to a $830 thousand increase due to the favorable rate variance.  Average securities were $1.09 billion for 2017, an 
increase of $23.1 million or 2% from the prior year.  Securities made up 30.1% of average interest-earning assets in 2017 compared to 
32.5% in 2016.  The taxable equivalent yield on average securities was 2.48% in 2017 compared to 2.45% in 2016.  The increase in the 
volume of average securities resulted in a $531 thousand increase in interest income, in addition to a $295 thousand increase due to the 
favorable rate variance. 

For the year ended December 31, 2017, the cost of average interest-bearing liabilities of 0.61% was 12 basis points higher than 2016.  
The cost of average interest-bearing deposits increased eight basis points to 0.45%, the cost of short-term borrowings increased 51 basis 
points to 1.16% in 2017 compared to 2016 and the cost of long-term borrowings decreased one basis point to 6.32%.  Overall, interest-
bearing liability rate and volume increases resulted in $5.0 million of higher interest expense. 

Average interest-bearing liabilities of $2.85 billion in 2017 were $278.8 million or 11% higher than 2016.  On average, interest-bearing 
deposits  grew  $189.3  million,  while  noninterest-bearing  demand  deposits  (a  principal  component  of  net  free  funds)  were  up  $41.5 
million.  The increase in average deposits was due to successful business development efforts.  Overall, interest-bearing deposit rate and 
volume changes resulted in $2.6 million of higher interest expense during 2017.  Average short-term and long-term borrowings  were 
$377.5 million in 2017, $89.5 million higher than in 2016. Overall, short and long-term borrowing rate and volume changes resulted in 
$2.3 million of higher interest expense during 2017.   

- 38 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

The following tables present, for the periods indicated, information regarding: (i) the average balance sheet; (ii) the amount of interest 
income from interest-earning assets and the resulting annualized yields (tax-exempt yields have been adjusted to a tax-equivalent basis 
using the applicable Federal tax rate in each year); (iii) the amount of interest expense on interest-bearing liabilities and the resulting 
annualized rates; (iv) net interest income; (v) net interest rate spread; (vi) net interest income as a percentage of average interest-earning 
assets  (“net  interest  margin”);  and  (vii)  the  ratio  of  average  interest-earning  assets  to  average  interest-bearing  liabilities.    Investment 
securities  are  at  amortized  cost  for  both  held  to  maturity  and  available  for  sale  securities.    Loans  include  net  unearned  income,  net 
deferred loan fees and costs and non-accruing loans.  Dollar amounts are shown in thousands. 

Interest-earning assets: 
Federal funds sold and other 
   interest-earning deposits 
Investment securities: 
   Taxable 
   Tax-exempt 
      Total investment securities 
Loans: 
   Commercial business 
   Commercial mortgage 
   Residential real estate loans 
   Residential real estate lines  
   Consumer indirect 
   Other consumer 
      Total loans 
         Total interest-earning assets 
Less:  Allowance for loan losses 
Other noninterest-earning assets 
Total assets 
Interest-bearing liabilities: 
Deposits: 
   Interest-bearing demand 
   Savings and money market 
   Time deposits 
      Total interest-bearing deposits 
Short-term borrowings 
Long-term borrowings 
   Total borrowings  
      Total interest-bearing liabilities 
Noninterest-bearing deposits 
Other liabilities 
Shareholders’ equity 
Total liabilities and shareholders’ 
   equity 
Net interest income (tax-equivalent) 
Interest rate spread 
Net earning assets 
Net interest margin (tax-equivalent) 
Ratio of average interest-earning 
   assets to average interest-bearing 
   liabilities 

2017 

Years ended December 31, 
2016 

2015 

Average 
Balance 

  Interest 

  Average    Average 
  Balance 
  Rate 

  Interest 

  Average    Average 
  Balance 
  Rate 

  Average 

  Interest    Rate 

$ 

7,060   $ 

73    1.04%   $ 

3,116   $ 

18    0.56%   $ 

37   $ 

-    0.40% 

788,923  
297,377  
1,086,300   

17,886    2.27 
9,029    3.04 
26,915    2.48 

767,371  
295,850  
  1,063,221   

17,025    2.22 
9,064    3.06 
26,089    2.45 

727,564   16,123   2.22 
8,849   3.09 
286,607  
  1,014,171   24,972   2.46 

396,319   
727,849   
438,586  
118,797   
819,598   
17,111   

17,400    4.39 
34,019    4.67 
16,409    3.74 
4,838    4.07 
31,551    3.85 
2,065    12.07 
2,518,260    106,282    4.22 
3,611,620    133,270    3.69 

14,091    4.19 
336,633   
28,465    4.60 
618,436   
15,722    3.89 
404,456  
4,734    3.80 
124,635   
27,190    3.86 
703,975   
2,094    11.89 
17,620   
  2,205,755   
92,296    4.18 
  3,272,092    118,403    3.62 

286,019   11,774   4.12 
522,328   24,136   4.62 
366,032   15,053   4.11 
4,669   3.63 
128,525  
665,454   25,746   3.87 
2,197   11.58 
  1,987,327   83,575   4.21 
  3,001,535   108,547   3.62 

18,969  

(32,821)   
317,272   
$ 3,896,071   

$  638,295   
1,033,836   
801,394   
2,473,525  
338,392   
39,094   
377,486   
2,851,011   
674,884   
21,656   
348,520   

(28,791)   
303,804   
 $ 3,547,105   

 $  576,046   
  1,010,510   
697,654   
  2,284,210  
248,938   
39,023   
287,961   
  2,572,171   
633,416   
22,512   
319,006   

897    0.14 
1,487    0.14 
8,709    1.09 
11,093    0.45 
3,931    1.16 
2,471    6.32 
6,402    1.70 
17,495    0.61 

(27,599)  
295,954  
   $ 3,269,890  

833    0.14 
1,339    0.13 
6,286    0.90 
8,458    0.37 
1,612    0.65 
2,471    6.33 
4,083    1.42 
12,541    0.49 

 $  543,690  
908,614  
616,747  
  2,069,051  
262,494  
27,886  
290,380  

754   0.14 
1,166   0.13 
5,386   0.87 
7,306   0.35 
1,081   0.41 
1,750   6.28 
2,831   0.98 
  2,359,431   10,137   0.43 

599,334  
21,418  
289,707  

$ 3,896,071   

   $ 3,547,105   

   $ 3,269,890  

   $115,775   

   $105,862   

   $ 98,410  

    3.08%   

    3.13%   

$  760,609   

   $  699,921   

   $  642,104  

    3.21%   

    3.24%   

   3.19% 

   3.28% 

126.68%   

127.21%   

127.21%  

The net interest spread, as well as the net interest margin, will be impacted by future changes in short-term and long-term interest rate 
levels,  as  well  as  the  impact  from  the  competitive  environment.  A  discussion  of  the  effects  of  changing  interest  rates  on  net  interest 
income is set forth in Item 7A. “Quantitative and Qualitative Disclosures About Market Risk” included elsewhere in this report. 

- 39 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
  
  
 
   
   
   
   
   
   
  
  
 
   
   
   
   
   
   
  
  
 
 
 
 
 
   
   
 
 
   
   
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
   
  
 
   
 
 
   
   
  
 
   
 
   
  
 
   
   
 
 
   
   
   
  
  
 
   
   
 
 
   
   
 
 
  
  
 
 
 
 
 
 
 
 
 
 
   
   
   
   
  
 
   
   
   
   
  
 
   
   
   
   
  
 
 
   
   
   
 
   
   
    
 
 
   
 
   
   
  
 
   
   
 
   
   
  
   
   
  
 
   
   
  
   
   
   
   
   
   
  
  
 
   
   
   
   
   
   
  
  
 
   
   
   
   
  
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Rate /Volume Analysis 

The following table presents, on a tax-equivalent basis, the relative contribution of changes in volumes and changes in rates to changes 
in net interest income for the periods indicated.  The change in interest not solely due to changes in volume or rate has been allocated in 
proportion to the absolute dollar amounts of the change in each (in thousands): 

Increase (decrease) in: 
Interest income: 
Federal funds sold and interest-earning 
   deposits 
Investment securities: 
   Taxable 
   Tax-exempt 
      Total investment securities 
Loans: 
   Commercial business 
   Commercial mortgage 
   Residential real estate loans 
   Residential real estate lines 
   Consumer indirect 
   Other consumer 
      Total loans 
      Total interest income 
Interest expense: 
Deposits: 
   Interest-bearing demand 
   Savings and money market 
   Time deposits 
      Total interest-bearing deposits 
Short-term borrowings 
Long-term borrowings 
      Total borrowings  
      Total interest expense 
      Net interest income 

Provision for Loan Losses 

Change from 2016 to 2017 
Rate 

Total 

Volume 

Change from 2015 to 2016 

Volume 

Rate 

Total 

 $            34             

  $            21   

 $            55             

$              18     $              - 

  $        18 

484             

47   
531   

377            
(82)  
295   

861             
(35)  
826   

883             
283   
1,166   

19            
(68)  
(49)  

902             
215 
1,117 

2,594   
5,108   
1,292   
(228)  
4,451   
(61)  
13,156   
13,721   

715   
446   
(605)  
332   
(90)  
32   
830   
1,146   

88   
32   
1,015   
1,135   
722   
4   
726   
1,861   
11,860    $ 

(24)  
116   
1,408   
1,500   
1,597   
(4)  
1,593   
3,093   
(1,947)   $ 

$ 

3,309   
5,554   
687   
104   
4,361   
(29)  
13,986   
14,867   

64   
148   
2,423   
2,635   
2,319   
- 
2,319   
4,954   
9,913   

2,116   
4,424   
1,524   
(144)  
1,488   
(159)  
9,249   
10,433   

201   
(95)  
(855)  
209   
(44)  
56   
(528)  
(577)  

2,317 
4,329 
669 
65 
1,444 
(103) 
8,721 
9,856 

46   
134   
725   
905   
(59)  
705   
646   
1,551   
8,882    $ 

33   
39   
175   
247   
590   
16   
606   
853   

79 
173 
900 
1,152 
531 
721 
1,252 
2,404 
(1,430)   $  7,452 

$ 

The provision for loan losses is based upon credit loss experience, growth or contraction of specific segments of the loan portfolio, and 
the  estimate  of  losses  inherent  in  the  current  loan  portfolio.    The  provision  for  loan  losses  was  $13.4  million  for  the  year  ended 
December  31,  2017  compared  with  $9.6  million  for  2016.    See  the  “Allowance  for  Loan  Losses”  section  of  this  Management’s 
Discussion and Analysis for further discussion. 

- 40 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
 
   
   
   
   
   
 
   
   
   
   
   
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Noninterest Income 

The following table summarizes our noninterest income for the years ended December 31 (in thousands): 

    Service charges on deposits 
    Insurance income 
    ATM and debit card 
    Investment advisory 
    Company owned life insurance 
    Investments in limited partnerships 
    Loan servicing 
    Net gain on sale of loans held for sale 
    Net gain on investment securities 
    Net gain on other assets 
    Amortization of tax credit investment 
    Contingent consideration liability adjustment 
    Other 
        Total noninterest income 

2017 

2016 

2015 

7,391 
5,266 
5,721 
6,104 
1,781 
110 
439 
376 
1,260 
37 
- 
1,200 
5,045 
34,730 

  $ 

  $ 

7,280 
5,396 
5,687 
5,208 
2,808 
300 
436 
240 
2,695 
313 
- 
1,170 
4,227 
35,760 

 $ 

 $ 

7,742 
5,166 
5,084 
2,193 
1,962 
895 
503 
249 
1,988 
27 
(390) 
1,093 
3,825 
30,337 

 $ 

 $ 

Insurance  income  decreased  by  $130  thousand,  or  2%,  to  $5.3  million  during  2017.  The  decrease  was  primarily  the  result  of  non-
renewal by a few large commercial accounts due to: one customer being acquired, one customer going out of business and one customer 
selecting another agency  as a result of  a competitive bidding process.  These  non-renewals  have been partially replaced  with  several 
new, but smaller, commercial and personal accounts. 

Investment  advisory  income  increased  to  $6.1  million  in  2017,  compared  to  $5.2  million  in  2016,  reflecting  higher  assets  under 
management driven by the acquisition of the assets of Robshaw & Julian and favorable market conditions. 

Company owned life insurance decreased by $1.0 million or 37% in 2017.  The decrease was primarily due to $911 thousand of non-
recurring death benefit proceeds received by the Company in the first quarter of 2016. 

We have investments in limited partnerships, primarily small business investment companies, and account for these  investments under 
the  equity  method.    Income  from  investments  in  limited  partnerships  was  $110  thousand  and  $300  thousand  for  the  years  ended 
December 31, 2017 and 2016, respectively.  The income  from  these equity  method investments fluctuates based on the  maturity and 
performance of the underlying investments. 

During the year ended December 31, 2017, we recognized net gains of $1.3 million from the sale of available for sale (“AFS”) securities 
with  an  amortized  cost  totaling  $48.8  million.    The  securities  sold  were  comprised  of  11  agency  securities,  six  mortgage  backed 
securities and one asset backed security.  During the year ended December 31, 2016, we recognized gains of $2.7 million from the sale 
of  AFS  securities  with  an  amortized  cost  totaling  $92.6  million.    The  securities  sold  were  comprised  of  25  agency  securities  and  22 
mortgage backed securities.  The amount and timing of net gains on investment securities is dependent on a number of factors, including 
our prudent efforts to realize gains while managing duration, premium and credit risk. 

For  each  of  the  years  ended  December  31,  2017  and  2016,  we  recognized  a  $1.2  million  non-cash  fair  value  adjustment  of  the 
contingent consideration liability related to the SDN acquisition.  For additional discussion related to the 2017 fair value adjustment of 
the  contingent  consideration  liability  see  Note  7,  Goodwill  and  Other  Intangible  Assets,  of  the  notes  to  consolidated  financial 
statements. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS 

Noninterest Expense 

The following table summarizes our noninterest expense for the years ended December 31 (in thousands): 

    Salaries and employee benefits 
    Occupancy and equipment 
    Professional services 
    Computer and data processing 
    Supplies and postage 
    FDIC assessments 
    Advertising and promotions 
    Amortization of intangibles 
    Goodwill impairment 
    Other 
        Total noninterest expense 

2017 

2016 

2015 

 $ 

 $ 

48,675 
16,293 
4,083 
4,935 
2,003 
1,817 
2,171 
1,170 
1,575 
7,791 
90,513 

  $ 

  $ 

45,215 
14,529 
5,782 
4,451 
2,047 
1,735 
2,097 
1,249 
- 
7,566 
84,671 

 $ 

 $ 

42,439 
13,856 
3,681 
4,267 
2,155 
1,719 
1,986 
942 
751 
7,597 
79,393 

Salaries and employee benefits increased by $3.5 million or 8% when comparing 2017 to 2016.   The increase was primarily due to our 
organic growth initiatives and higher healthcare costs largely attributable to the high cost of specialty pharmaceuticals.   

Occupancy and equipment increased by $1.8 million or 12% when comparing 2017 to 2016.  The incremental expenses reflect the 2016 
and 2017 financial solution center openings and the relocation of our Rochester regional administration center. 

Professional services expense of $4.1 million in 2017 decreased $1.7 million or 29% from 2016.  The decrease was primarily due to the 
Company’s 2016 proxy contest, which increased our need for professional services during that year. 

Computer and data processing increased by $484 thousand or 11% when comparing 2017 to 2016.  We continue to invest in information 
technology to both maintain and improve our infrastructure. 

We  recognized  $1.6  million  of  goodwill  impairment  in  the  second  quarter  of  2017  related  to  the  SDN  acquisition.    For  additional 
discussion related to the goodwill impairment see Note 7, Goodwill and Other Intangible Assets, of the notes to consolidated  financial 
statements. 

The efficiency ratio for the year ended December 31, 2017 was 60.65% compared with 60.95% for 2016.  The improved efficiency ratio 
is  a  result  of  the  higher  net  interest  income  associated  with  our  organic  growth  initiatives.    The  efficiency  ratio  provides  a  ratio  of 
operating expenses to operating income.  The efficiency ratio is calculated by dividing total noninterest expense by net revenue, defined 
as the sum of tax-equivalent net interest income and noninterest income before net gains on investment securities.  An increase in the 
efficiency ratio indicates  that  more resources are being utilized to generate  the  same volume of income,  while a decrease indicates  a 
more efficient allocation of resources. The efficiency ratio, a banking industry financial measure, is not required by GAAP.  However, 
the efficiency ratio is used by management in its assessment of financial performance specifically as it relates to noninterest expense 
control. Management also believes such information is useful to investors in evaluating Company performance. 

Income Taxes 

We recorded income tax expense of $9.9 million for 2017, compared to $12.2 million for 2016.  Our effective tax rate was 22.9% for 
2017 compared to 27.7% for 2016.  The decrease in income tax expense and lower effective tax rate was the result of an estimated $2.9 
million  reduction  in  income  tax  expense  due  to  the  TCJ  Act,  primarily  driven  by  a  revaluation  adjustment  to  our  net  deferred  tax 
liability.  Effective tax rates are impacted by items of income and expense that are not subject to federal or state taxation.  Our effective 
tax rates differ from the statutory rates primarily due to the effect of interest income from tax-exempt securities, earnings on company 
owned life insurance, the non-cash fair value adjustment of the contingent consideration liability associated with the SDN acquisition, 
the 2017 non-cash goodwill impairment charge related to SDN and, in 2017, the net impact of the TCJ Act. 

On December 22, 2017, the TCJ Act was signed into law which, among other items, reduces the federal statutory corporate tax rate from 
35 percent to 21 percent, effective January 1, 2018. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS 

RESULTS OF OPERATIONS FOR THE YEARS ENDED 
DECEMBER 31, 2016 AND DECEMBER 31, 2015 

Net Interest Income and Net Interest Margin 

Net interest income was $102.7 million in 2016, compared to $95.3 million in 2015.  The taxable equivalent adjustments of $3.2 million 
and $3.1 million for 2016 and 2015, respectively, resulted in fully taxable equivalent net interest income of $105.9 million in 2016 and 
$98.4 million in 2015.  

Net interest income on a taxable equivalent basis for 2016 increased $7.5 million or 8%, compared to 2015. The increase was due to an 
increase  in  average  interest-earning  assets  of  $270.6  million  or  9%  compared  to  2015.    The  net  interest  margin  of  3.24%  for  2016 
declined compared to 3.28% in 2015.  This decrease was a function of a six basis point decrease in interest rate spread to 3.13% during 
2016, partially offset by a two basis point higher contribution from net free funds.  The lower interest rate spread was a net result of no 
change in the yield on earning assets and a six basis point increase in the cost of interest-bearing liabilities.   

For the year ended December 31, 2016, the yield on average earning assets of 3.62% was unchanged from 2015.  Loan yields decreased 
3 basis points during 2016 to 4.18%.  The yield on investment securities decreased 1 basis point during 2016 to 2.45%.  Overall, the 
earning asset rate changes reduced interest income by $577 thousand during 2016, but that was more than offset by a favorable volume 
variance that increased interest income by $10.4 million, which collectively drove a $9.8 million increase in interest income. 

Average interest-earning assets were $3.27 billion for 2016, an increase of $270.6 million or 9% from the prior year, with average loans 
up  $218.4  million,  average  securities  up  $49.1  million  and  average  federal  funds  sold  and  other  interest-earning  deposits  up  $3.1 
million.  Average loans were $2.21 billion for 2016, an increase of $218.4 million or 11%  from the prior year.  The growth in average 
loans reflected increases in most loan categories reflecting the impact of our growth strategy, with commercial loans up $146.7 million, 
residential  real  estate  loans  up  $38.4  million,  and  consumer  loans  up  $37.2  million,  partially  offset  by  a  $3.9  million  decrease  in 
residential  real  estate  lines.    Loans  made  up  67.4%  of  average  interest-earning  assets  during  2016  compared  to  66.2%  during  2015.  
Loans generally have significantly higher yields compared to securities and federal funds sold and interest-bearing deposits and, as such, 
have a more positive effect on the net interest margin.  The yield on average loans  was 4.18% for 2016, a decrease of 3 basis points 
compared  to  4.21%  for  2015.    The  yield  on  average  loans  was  negatively  impacted  by  lower  average  spreads  due  to  increased 
competition  in  loan  pricing  during  2016  compared  to  2015.   The  increase  in  the  volume  of  average  loans  resulted  in  a  $9.2  million 
increase in interest income, partially offset by a $528 thousand decrease due to the unfavorable rate variance.  Average securities were 
$1.06 billion for 2016, an increase of $49.1 million or 5% from the prior year.   Securities made up 32.5% of average interest-earning 
assets in 2016 compared to 33.8% in 2015.  The taxable equivalent yield on average securities was 2.45% in 2016 compared to 2.46% in 
2015.  The increase in the volume of average securities resulted in a $1.2 million increase in interest income, partially offset by  a $49 
thousand decrease due to the unfavorable rate variance. 

For the year ended December 31, 2016, the cost of average interest-bearing liabilities of 0.49% was 6 basis points higher than 2015.  
The cost of average interest-bearing deposits increased two basis points to 0.37%, the cost of short-term borrowings increased 24 basis 
points to 0.65% in 2016 compared to 2015 and the cost of long-term borrowings increased five basis points to 6.33%.  Overall, interest-
bearing liability rate and volume increases resulted in $2.4 million of higher interest expense. 

Average interest-bearing liabilities of $2.57 billion in 2016 were $212.7 million or 9% higher than 2015.  On average, interest-bearing 
deposits  grew  $215.2  million,  while  noninterest-bearing  demand  deposits  (a  principal  component  of  net  free  funds)  were  up  $34.1 
million.  The increase in average deposits was due to successful business development efforts.  Overall, interest-bearing deposit rate and 
volume changes resulted in $1.2 million of higher interest expense during 2016.  Average  short-term and long-term borrowings were 
$288.0 million in 2016, $2.4 million lower than in 2015. Overall, short and long-term borrowing rate and volume changes resulted in 
$1.2 million of higher interest expense during 2016.   

Provision for Loan Losses 

The provision for loan losses was $9.6 million for the year ended December 31, 2016 compared with $7.4 million for 2015. 

Noninterest Income 

Service  charges  on  deposits  were  $7.3  million  for  2016,  a  decrease  of  $462  thousand  or  6%,  compared  to  2015.    The  decrease  was 
primarily due to a decrease in the amount of checking account overdraft activity, primarily due to changes in customer behavior. 

Insurance income increased by $230 thousand, or 4%, to $5.4 million during 2016, reflecting successful business development efforts, 
including cross-selling of SDN products and services to the Bank’s customers. 

ATM  and debit card income was $5.7 million for 2016, an increase of $603 thousand or 12%, compared to 2015.  The increase  was 
primarily attributable to more favorable contract terms with a new card vendor and higher transaction volumes. 

- 43 - 

 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Investment  advisory  income  increased  to  $5.2  million  in  2016,  compared  to  $2.2  million  in  2015,  reflecting  the  contribution  from 
Courier  Capital  which  was  acquired  in  January  2016  as  part  of  our  strategy  to  diversify  our  business  lines  and  increase  noninterest 
income through additional fee-based services. 

Company owned life insurance increased by $846 thousand or 43% in 2016.  The increase was primarily due to $911 thousand of death 
benefit proceeds received by the Company in first quarter of 2016. 

We have investments in limited partnerships, primarily small business investment companies, and account for these investments under 
the  equity  method.    Income  from  investments  in  limited  partnerships  was  $300  thousand  and  $895  thousand  for  the  years  ended 
December 31, 2016 and 2015, respectively.  The  income  from  these equity  method investments fluctuates based on the  maturity and 
performance of the underlying investments. 

During the year ended December 31, 2016 we recognized net gains of $2.7 million from the sale of available for sale (“AFS”) securities 
with  an  amortized  cost  totaling  $92.6  million.    The  securities  sold  were  comprised  of  25  agency  securities  and  22  mortgage  backed 
securities.    During  the  year  ended  December  31,  2015  we  recognized  gains  of  $2.0  million  from  the  sale  of  AFS  securities  with  an 
amortized cost totaling $52.3 million.  The securities sold were comprised of five agency securities and 13 mortgage backed securities.  
The  amount  and  timing  of  net  gains  on  investment  securities  is  dependent  on  a  number  of  factors,  including  our  prudent  efforts  to 
realize gains while managing duration, premium and credit risk. 

We recognized $390 thousand for the year ended December 31, 2015, of amortization of a historic tax investment in a community-based 
project.  The amortization was included in noninterest income, recorded as contra-income, with an offsetting tax benefit that reduced 
income tax expense.  These types of investments are, for the most part, fully amortized in the first year the project is placed in service. 

For  the  years  ended  December  31,  2016  and  2015,  we  recognized  a  $1.2  million  and  $1.1  million,  respectively,  non-cash  fair  value 
adjustment of the contingent consideration liability related to the SDN acquisition.   For additional discussion related to the fair value 
adjustment  of  the  contingent  consideration  liability  see  Note  2,  Business  Combinations,  of  the  notes  to  consolidated  financial 
statements. 

Noninterest Expense 

Salaries and employee benefits increased by $2.8 million or 7% when comparing 2016 to 2015.   The increase was primarily due to the 
addition of Courier Capital as well as additional personnel to support organic growth as part of our expansion initiatives.   

Occupancy  and  equipment  increased  by  $673  thousand  or  5%  when  comparing  2016  to  2015.   The  incremental  expenses  reflect  the 
addition of Courier Capital and our expansion initiatives, including the opening of financial solution centers in the Rochester market. 

Professional services expense of $5.8 million in 2016 increased $2.2 million or 60% from 2015.  The increase was primarily due to the 
Company’s 2016 proxy contest. 

Computer and data processing increased by $184 thousand or 4% when comparing 2016 to 2015.  We continue to invest in information 
technology to both maintain and improve our infrastructure. 

Amortization  of  intangibles  increased  by  $307  thousand  or  33%  when  comparing  2016  to  2015.    The  increase  was  primarily  due  to 
higher intangible asset amortization associated with the Courier Capital acquisition. 

We recognized $751 thousand of goodwill impairment in the fourth quarter of 2015 related to the SDN acquisition. 

The efficiency ratio for the year ended December 31, 2016 was 60.95% compared with 62.44% for 2015. 

Income Taxes 

We recorded income tax expense of $12.2 million for 2016, compared to $10.5 million for 2015.  Our effective tax rate was 27.7% for 
2016 compared to 27.1% for 2015.  Effective tax rates are impacted by items of income and expense that are not subject to federal or 
state  taxation.    Our  effective  tax  rates  differ  from  the  statutory  rates  primarily  due  to  the  effect  of  interest  income  from  tax-exempt 
securities, earnings on company owned life insurance and the non-cash fair value adjustment of the contingent consideration liability 
associated with the SDN acquisition. 

In March 2014, the New York legislature approved changes in the state tax law to be phased-in over two years, beginning in 2015. The 
primary  changes  that  impact  us  included  the  repeal  of  the  Article  32  franchise  tax  on  banking  corporations  (“Article  32”)  for  2015, 
expanded nexus standards for 2015 and a reduction in the corporate tax rate from 7.1% to 6.5% for 2016.  The repeal of Article 32 and 
the expanded nexus standards lowered our taxable income apportioned to New York in 2016 and 2015 compared to 2014. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS 

ANALYSIS OF FINANCIAL CONDITION 

OVERVIEW 

At December 31, 2017, we had total assets of $4.11 billion, an increase of  11% from $3.71 billion as of December 31, 2016, largely 
attributable  to  our  continued  loan  growth.    Net  loans  were  $2.70 billion  as  of  December  31,  2017,  up  $391.1  million  or  17%,  when 
compared  to  $2.31  billion  as  of  December  31,  2016.    The  increase  in  net  loans  was  primarily  attributable  to  organic  growth  in  the 
commercial, residential real estate loans and consumer indirect portfolios.  Non-performing assets totaled $12.7 million as of December 
31, 2017, up $6.2 million from a year ago.  Total deposits amounted to $3.21 billion as of December 31, 2017, up $215.0 million or 7%, 
compared to December 31, 2016.  As of December 31, 2017, borrowed funds totaled $485.3 million, compared to $370.6 million as of 
December 31, 2016.  Common book value per common share was $22.85 and $20.82 as of December 31, 2017 and 2016, respectively.  
As of December 31, 2017, our total shareholders’ equity was $381.2 million compared to $320.1 million a year earlier. 

INVESTING ACTIVITIES  

The following table summarizes the composition of our available for sale and held to maturity securities portfolios (in thousands). 

Securities available for sale: 
U.S. Government agency and  
   government-sponsored enterprise securities 
Mortgage-backed securities: 
    Agency mortgage-backed securities 
    Non-Agency mortgage-backed securities 
Asset-backed securities 
         Total available for sale securities 
Securities held to maturity: 
State and political subdivisions 
Mortgage-backed securities 
         Total held to maturity securities 
         Total investment securities 

Investment Securities Portfolio Composition 
At December 31, 
2016 

2015 

2017 

Amortized   
Cost 

Fair 
Value 

  Amortized   
Cost 

Fair 
  Value 

  Amortized   
Cost 

Fair 
Value 

$ 

163,025    $  161,889 

  $ 

187,325    $  186,268 

  $ 

260,748    $  260,863 

365,433     
- 
- 
528,458     

362,108 
976 
- 

524,973 

356,667     
- 
- 
543,992     

352,643 
824 
191 
539,926 

282,873     
- 
- 
543,621     

282,505 
809 
218 
544,395 

283,557     
232,909     
516,466     

285,212 
227,771 
512,983 
$  1,044,924    $  1,037,956 

305,248     
238,090     
543,338     

305,759 
234,232 
539,991 
  $  1,087,330    $  1,079,917 

294,423     
191,294     
485,717     

300,981 
189,083 
490,064 
  $  1,029,338    $  1,034,459 

Our  investment  policy  is  contained  within  our  overall  Asset-Liability  Management  and  Investment  Policy.    This  policy  dictates  that 
investment  decisions  will  be  made  based  on  the  safety  of  the  investment,  liquidity  requirements,  potential  returns,  cash  flow  targets, 
need  for  collateral  and  desired  risk  parameters.    In  pursuing  these  objectives,  we  consider  the  ability  of  an  investment  to  provide 
earnings consistent with factors of quality, maturity, marketability, pledgeable nature and risk diversification.  Our Treasurer, guided by 
ALCO, is responsible for investment portfolio decisions within the established policies. 

Our  AFS  investment  securities  portfolio  decreased  $14.9  million  to  $525.0  million  at  December  31,  2017  from  $539.9  million  at 
December  31,  2016.    Our  AFS  portfolio  had  a  net  unrealized  loss  totaling  $3.5  million  at  December  31,  2017  compared  to  a  net 
unrealized loss of $4.1 million at December 31, 2016.  The fair value of most of the investment securities in the AFS portfolio fluctuates 
as market interest rates change.   

During the  year ended December 31, 2015, we transferred $165.2 million of  AFS  mortgage backed securities to the  held to maturity 
(“HTM”) category, reflecting our intent to hold those securities to maturity.  Transfers of investment securities into the  HTM category 
from the  AFS category are made at fair value at the date of transfer.  The related $1.1 million of unrealized holding losses that were 
included in the transfer during the year ended December 31, 2015 are retained in accumulated other comprehensive income and in the 
carrying value of the HTM securities.  These amounts will be amortized as an adjustment to interest income over the remaining life of 
the  securities.  This  will  offset  the  impact  of  amortization  of  the  net  premium  created  in  the  transfer.  There  were  no  gains  or  losses 
recognized as a result of this transfer.  The transfers of securities from AFS to HTM are expected to reduce the fair value fluctuations in 
the available for sale portfolio. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS 

Impairment Assessment 
We  review  investment  securities  on  an  ongoing  basis  for  the  presence  of  other-than-temporary  impairment  (“OTTI”)  with  formal 
reviews performed quarterly.    Declines in  the  fair  value of held to  maturity and available for sale  securities below their cost that are 
deemed to be other than temporary are reflected in earnings as realized losses to the extent the impairment is related to credit losses or 
the security is intended to be sold or will be required to be sold.  The amount of the impairment related to non-credit related factors is 
recognized  in  other  comprehensive  income.    Evaluating  whether  the  impairment  of  a  debt  security  is  other  than  temporary  involves 
assessing  i.)  the  intent  to  sell  the  debt  security  or  ii.)  the  likelihood  of  being  required  to  sell  the  security  before  the  recovery  of  its 
amortized  cost  basis.   In  determining  whether  the  OTTI  includes  a  credit  loss,  we  use  our  best  estimate  of  the  present  value  of  cash 
flows expected to be collected from the debt security considering factors such as: a.) the length of time and the extent to which the fair 
value has been less than the amortized cost basis, b.) adverse conditions specifically related to the security, an industry, or a geographic 
area,  c.)  the  historical  and  implied  volatility  of  the  fair  value  of  the  security,  d.)  the  payment  structure  of  the  debt  security  and  the 
likelihood of the issuer being able to make payments that increase in the future, e.) failure of the issuer of the security to make scheduled 
interest or principal payments, f.) any changes to the rating of the security by a rating agency, and g.) recoveries or additional declines in 
fair value subsequent to the balance sheet date. 

As of December 31, 2017, we do not have the intent to sell any of our securities in a loss position and we believe that it is not likely that 
we will be required to sell any such securities before the anticipated recovery of amortized cost.  The unrealized losses are largely due to 
increases  in  market  interest  rates  over  the  yields  available  at  the  time  the  underlying  securities  were  purchased.    The  fair  value  is 
expected to recover as the bonds approach their maturity date, repricing date or if market yields for such investments decline.  We do 
not believe any of the securities in a loss position are impaired due to reasons of credit quality. Accordingly, as of December 31, 2017, 
we concluded that unrealized losses on our investment securities are temporary and no further impairment loss has been realized in our 
consolidated statements of income.  The following discussion provides further details of our assessment of the securities portfolio by 
investment category. 

U.S. Government Agencies and Government Sponsored Enterprises (“GSE”).  As of December 31, 2017, there were 37 securities 
in an unrealized loss position in the U.S. Government agencies and GSE portfolio with unrealized losses totaling $1.3 million.  Of these, 
10 were in an unrealized loss position for 12 months or longer and had an aggregate fair value of $31.6 million and unrealized losses of 
$687 thousand.   The decline in fair value is attributable to changes in interest rates, and not credit quality, and because we do not have 
the intent to sell these securities and it is likely that we will not be required to sell the securities before their anticipated recovery, we do 
not consider these securities to be other-than-temporarily impaired at December 31, 2017. 

State  and  Political  Subdivisions.    As  of  December  31,  2017,  the  state  and  political  subdivisions,  i.e.  municipal  securities,  portfolio 
totaled $283.6 million, all of which was classified as HTM.  As of that date, there were 156 securities in an unrealized loss position in 
the municipal securities portfolio with unrealized losses totaling $662 thousand.  Of these, 46 were in an unrealized loss position for 12 
months or longer and had an aggregate fair value of $14.5 million and unrealized losses of $367 thousand.  

The decline in fair value is attributable to changes in interest rates, and not credit quality, and because we do not have the intent to sell 
these securities and it is not likely that we will be required to sell the securities before their anticipated recovery, we  do not consider 
these securities to be other-than-temporarily impaired at December 31, 2017. 

Agency  Mortgage-backed  Securities.    With  the  exception  of  the  non-Agency  mortgage-backed  securities  (“non-Agency  MBS”) 
discussed below, all of the mortgage-backed securities held by us as of December 31, 2017, were issued by U.S. Government sponsored 
entities and agencies (“Agency MBS”), primarily FNMA and FHLMC.  The contractual cash flows of our Agency MBS are guaranteed 
by FNMA, FHLMC or GNMA.  The GNMA mortgage-backed securities are backed by the full faith and credit of the U.S. Government. 

As  of  December  31,  2017,  there  were  99  securities  in  the  AFS  Agency  MBS  portfolio  that  were  in  an  unrealized  loss  position  with 
unrealized losses totaling $3.9 million.  Of these, 35 were in an unrealized loss position for 12 months or longer and had an aggregate 
fair  value  of  $84.0  million  and  unrealized  losses  of  $1.9  million.    As  of  December  31,  2017,  there  were  119  securities  in  the  HTM 
Agency MBS portfolio that were in an unrealized loss position totaling $5.2 million.  Of these, 81 were in an unrealized loss position for 
12 months or longer and had an aggregate fair value of $144.7 million and unrealized losses of $4.1 million.   

Given the  high credit quality inherent in Agency MBS, we do not consider any of the  unrealized losses as of  December 31, 2017 on 
such Agency MBS to be credit related or other-than-temporary.  As of December 31, 2017, we did not intend to sell any Agency MBS 
that were in an unrealized loss position, all of which were performing in accordance with their terms. 

Non-Agency Mortgage-backed Securities.  Our non-Agency MBS portfolio consists of positions in  one privately issued whole loan 
collateralized  mortgage obligations  with a  fair value  and  net unrealized  gain  of $976 thousand  as of  December 31, 2017.  As of that 
date, the one non-Agency MBS was rated below investment grade.  This security was not in an unrealized loss position. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS 

Other  Investments.   As a  member of the FHLB, the Bank is required to hold FHLB stock.  The amount of required FHLB stock is 
based  on  the  Bank’s  asset  size  and  the  amount  of  borrowings  from  the  FHLB.    We  have  assessed  the  ultimate  recoverability  of  our 
FHLB stock and believe that no impairment currently exists.  As a member of the FRB system, we are required to maintain a specified 
investment in FRB stock based on a ratio relative to our capital.  At December 31, 2017, our ownership of FHLB and FRB stock totaled 
$21.9 million and $5.8 million, respectively, and is included in other assets and recorded at cost, which approximates fair value.  

LENDING ACTIVITIES  

Total  loans  were  $2.74  billion  at  December  31,  2017,  an  increase  of  $394.9  million  or  17%  from  December  31,  2016.    Commercial 
loans increased $239.6 million and represented 46.1% of total loans at the end of 2017.  Consumer loans increased $155.2 million to 
represent 53.9% of total loans at December 31, 2017.  The composition of our loan portfolio, excluding loans held for sale and including 
net unearned income and net deferred fees and costs, is summarized as follows (in thousands): 

2017 

2016 

Loan Portfolio Composition 
At December 31, 
2015 

2014 

2013 

Amount 

  Percent    Amount 

  Percent    Amount 
ITEM 9.     $ 
670,058   28.6       
  1,259,234   46.1        1,019,605   43.5       

ITEM 8.     $  349,547   14.9 % 

  Percent    Amount 
ITEM 10.     $  267,409   14.0 % 
475,092   24.8   
742,501   38.8   

  Percent    Amount 
  Percent 
ITEM 11.     $  265,766   14.5 % 
469,284   25.6   
735,050   40.1   

313,758   15.0 % 
566,101   27.2       
879,859   42.2       

808,908   29.6       

465,283   17.0       

427,937   18.3       

381,074   18.3       

357,187   18.7   

310,394   16.9   

116,309   4.3       
876,570   32.0       
17,621   0.6       

6.8   
129,529  
661,673   34.6   
1.1   
  1,475,783   53.9        1,320,556   56.5        1,203,903   57.8        1,169,501   61.2   
ITEM 17.     1,912,002  100.0 % 
ITEM 16.     
  2,735,017  100.0 % 

5.2       
122,555  
752,421   32.2       
0.8       

6.1       
127,347  
676,940   32.5       
0.9       

7.0   
128,737  
636,368   34.7   
1.3   
23,070  
    1,098,569   59.9   
ITEM 19.     1,833,619  100.0 % 
ITEM 18.     

ITEM 15.     2,083,762   100.0 % 
ITEM 14.     

ITEM 13.     2,340,161  100.0 % 
ITEM 12.     

17,643  

18,542  

21,112  

Commercial business  $  450,326   16.5 % 
Commercial mortgage 
    Total commercial 
Residential real estate 
   loans 
Residential real estate 
   lines  
Consumer indirect 
Other consumer 
    Total consumer 
        Total loans 
Allowance for  
   loan losses 
        Total loans, net 

34,672  
$ 2,700,345  

30,934  
  $ 2,309,227  

27,085  
  $  2,056,677  

27,637  
     $ 1,884,365  

26,736  
  $  1,806,883  

Commercial  loans  increased  during  2017  as  we  continued  our  successful  commercial  business  development  efforts.    The  credit  risk 
related to commercial loans is largely influenced by general economic conditions and the resulting impact on a borrower’s operations or 
on the value of underlying collateral. 

Factors that are important to managing overall credit quality are sound loan underwriting and administration, systematic monitoring of 
existing loans and commitments, effective loan review on an ongoing basis, early identification of potential  problems, an appropriate 
allowance for loan losses, and sound nonaccrual and charge off policies. 

An active credit risk management process is used for commercial loans to further ensure that sound and consistent credit decisions are 
made.  Credit  risk  is  controlled  by  detailed  underwriting  procedures,  comprehensive  loan  administration,  and  periodic  review  of 
borrowers’ outstanding loans and commitments. Borrower relationships are formally reviewed and graded on an ongoing basis for early 
identification of potential problems.  Further analyses by customer, industry, and geographic location are performed to monitor trends, 
financial performance, and concentrations. 

We  participate  in  various  lending  programs  in  which  guarantees  are  supplied  by  U.S.  government  agencies,  such  as  the  SBA,  U.S. 
Department of Agriculture, Rural Economic and Community Development and Farm Service Agency, among others.   As of December 
31, 2017, the principal balance of such loans (included in commercial loans) was $47.8 million and the guaranteed portion amounted to 
$30.0 million.  Most of these loans were guaranteed by the SBA. 

Commercial  business loans  were  $450.3 million at the end of 2017, up $100.8 million  or  29% since the end of  2016, and comprised 
16.5% of total loans outstanding  at December 31, 2017, compared to  14.9% at December 31, 2016.  We typically originate business 
loans of up to $15.0 million for small to mid-sized businesses in our market area for working capital, equipment financing, inventory 
financing, accounts receivable financing, or other general business purposes.  Loans of this type are in a diverse range of industries.  As 
of December 31, 2017, commercial business SBA loans accounted for a total of $34.0 million or 8% of our commercial business loan 
portfolio. 

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MANAGEMENT’S DISCUSSION AND ANALYSIS 

Commercial  mortgage  loans  totaled  $808.9  million  at  December  31,  2017,  up  $138.9  million  or  21%  from  December  31,  2016,  and 
comprised 29.6% of total loans, compared to 28.6% at December 31, 2016.  Commercial mortgage loans include both owner occupied 
and  non-owner  occupied  commercial  real  estate  loans.    Approximately  35%  and  39%  of  our  commercial  mortgage  portfolio  at 
December 31, 2017 and 2016, respectively,  was owner occupied commercial real estate.  The majority of our commercial  real estate 
loans are secured by office buildings, manufacturing facilities, distribution/warehouse facilities, and retail centers, which are generally 
located in our local market area.  As of December 31, 2017, commercial mortgage SBA loans accounted for a total of $9.6 million or 
1% of our commercial mortgage loan portfolio. 

We  determine  our  current  lending  standards  for  commercial  real  estate  and  real  estate  construction  lending  by  property  type  and 
specifically address many criteria, including: maximum loan amounts, maximum loan-to-value (“LTV”), requirements for pre-leasing or 
pre-sales,  minimum  debt-service  coverage  ratios,  minimum  borrower  equity,  and  maximum  loan  to  cost.  Currently,  the  maximum 
standard for LTV is 85%, with lower limits established for certain higher risk types, such as raw land which has a 65% LTV maximum. 

Consumer loans totaled $1.48 billion at December 31, 2017, up $155.2 million or 12% compared to 2016, and represented 53.9% of the 
2017 year-end loan portfolio versus 56.5% at year-end 2016.  Loans in this classification include residential real estate loans, residential 
real estate lines, indirect consumer and other consumer installment loans.  Credit risk for these types of loans is generally influenced by 
general  economic  conditions,  the  characteristics  of  individual  borrowers,  and  the  nature  of  the  loan  collateral.    Risks  of  loss  are 
generally on smaller average  balances per loan spread over  many borrowers.  Once charged off, there is  usually  less  opportunity  for 
recovery on these smaller retail loans. Credit risk is primarily controlled by reviewing the creditworthiness of the borrowers, monitoring 
payment histories, and taking appropriate collateral and guaranty positions. 

Residential real estate portfolios include conventional first lien mortgages and home equity loans and lines of credit.  For conventional 
first  lien  mortgages,  we  generally  limit  the  maximum  loan  to  85%  of  collateral  value  without  credit  enhancement  (e.g.  personal 
mortgage insurance).  The majority of our fixed-rate conventional mortgage loans are sold in the secondary market with servicing rights 
retained.    Our  conventional  mortgage  products  continue  to  be  underwritten  using  FHLMC  secondary  marketing  guidelines.    Our 
underwriting  guidelines  for  home  equity  products  include  a  combination  of  borrower  FICO  (credit  score),  the  LTV  of  the  property 
securing the loan and evidence  of the borrower having sufficient income to repay the loan.  Currently, for home equity products, the 
maximum acceptable LTV is 90%.  The average FICO score for new home equity production was 763 during the years ended December 
31, 2017 and 2016. 

Residential  real  estate  loans  totaled  $465.3  million  at  the  end  of  2017,  up  $37.3  million  or  9%  from  the  end  of  the  prior  year  and 
comprised 17.0% of total loans outstanding at December 31, 2017 compared to 18.3% at year-end 2016.   As of December 31, 2017 and 
2016, our residential real estate loan portfolio included $8.6 million and $11.3 million, respectively, of loans acquired during the 2012 
branch acquisitions. The residential real estate line portfolio amounted to $116.3 million at December 31, 2017 down $6.2 million or 5% 
compared to 2016, and represented 4.3% of the 2017 year-end loan portfolio versus 5.2% at year-end 2016.  As of December 31, 2017 
and 2016, our residential real estate line portfolio included $9.5 million and $11.5 million, respectively, of loans acquired during the 
2012 branch acquisitions. 

The  residential  real  estate  loans  and  lines  portfolios  had  a  weighted  average  LTV  at  origination  of  approximately  64%  and  63%  at 
December 31, 2017 and 2016, respectively.  Approximately 88% and 87% of the loans and lines were first lien positions at December 
31,  2017  and  2016,  respectively.    We  continue  to  grow  our  home  equity  portfolio  as  the  lower  origination  cost  and  convenience  to 
customers has made these products an attractive alternative to conventional residential mortgage loans.   

Consumer  indirect  loans  amounted  to  $876.6  million  at  December  31,  2017  up  $124.1  million  or  16%  compared  to  2016,  and 
represented  32.0%  of  the  2017  year-end  loan  portfolio  versus  32.2%  at  year-end  2016.    The  loans  are  primarily  for  the  purchase  of 
automobiles (both new and used) and light duty trucks primarily by individuals, but also by corporations and other organizations.  The 
loans are originated through dealerships and assigned to us with terms that typically range from 36 to 84 months.  During the year ended 
December  31,  2017,  we  originated  $433.1  million  in  indirect  loans  with  a  mix  of  approximately  42%  new  vehicles  and  58%  used 
vehicles.  This compares with $356.4 million in indirect loans with a mix of approximately 43% new vehicles and 57% used vehicles for 
the same period in 2016.  We do business with over 450 franchised auto dealers located in Western, Central, and the Capital District of 
New York, and Northern and Central Pennsylvania.  The average FICO score for indirect loan production was 734 and 731 during the 
years ended December 31, 2017 and 2016, respectively.  Other consumer loans totaled $17.6 million at December 31, 2017, down $22 
thousand or less than 1% compared to 2016, and represented less than one percent of the 2017 and 2016 year-end loan portfolio.  Other 
consumer loans consist of personal loans (collateralized and uncollateralized) and deposit account collateralized loans.   

Our loan portfolio is widely diversified by types of borrowers, industry groups, and market areas within our core footprint. Significant 
loan concentrations are considered to exist for a financial institution when there are amounts loaned to numerous borrowers engaged in 
similar activities that would cause them to be similarly impacted by economic or other conditions. At December 31, 2017, no significant 
concentrations, as defined above, existed in our portfolio in excess of 10% of total loans. 

- 48 - 

 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Loans  Held  for  Sale  and  Loan  Servicing  Rights.    Loans  held  for  sale  (not  included  in  the  loan  portfolio  composition  table)  were 
entirely  comprised  of  residential  real  estate  loans  and  totaled  $2.7  million  and  $1.1  million  as  of  December  31,  2017  and  2016, 
respectively. 

We sell certain qualifying newly originated or refinanced residential real estate  loans on the secondary market.  Residential real estate 
loans serviced for others, which are not included in the consolidated statements of financial condition, amounted to  $163.3 million and 
$173.7 million as of December 31, 2017 and 2016, respectively. 

Allowance for Loan Losses 

The following table summarizes the activity in the allowance for loan losses (in thousands). 

Allowance for loan losses, beginning of year 
Charge-offs: 
     Commercial business 
     Commercial mortgage 
     Residential real estate loans 
     Residential real estate lines  
     Consumer indirect 
     Other consumer 
         Total charge-offs 
Recoveries: 
     Commercial business 
     Commercial mortgage 
     Residential real estate loans 
     Residential real estate lines  
     Consumer indirect 
     Other consumer 
         Total recoveries 
Net charge-offs 
Provision for loan losses 
Allowance for loan losses, end of year 

2017 
30,934 

$ 

  $ 

3,614 
10 
431 
106 
10,164 
926 
15,251 

416 
262 
130 
60 
4,444 
316 
5,628 
9,623 
13,361 
34,672 

$ 

  $ 

Loan Loss Analysis 
Year Ended December 31, 
2015 
27,637 

  $ 

  $ 

2016 
27,085 

943 
385 
289 
104 
8,748 
607 
11,076 

447 
45 
174 
15 
4,259 
347 
5,287 
5,789 
9,638 
30,934 

  $ 

1,433 
895 
397 
199 
9,156 
878 
12,958 

212 
146 
114 
31 
4,200 
322 
5,025 
7,933 
7,381 
27,085 

  $ 

2014 
26,736 

2013 
24,714 

  $ 

204 
304 
382 
148 
10,004 
972 
12,014 

201 
143 
76 
19 
4,321 
366 
5,126 
6,888 
7,789 
27,637 

1,070 
553 
748 
54 
8,125 
928 
11,478 

349 
319 
169 
42 
3,161 
381 
4,421 
7,057 
9,079 
26,736 

  $ 

Net charge-offs to average loans 
Allowance to end of period loans 
Allowance to end of period non-performing loans 

0.38% 
1.27% 
277% 

0.26% 
1.32% 
489% 

0.40% 
1.30% 
321% 

0.37% 
1.45% 
272% 

0.40% 
1.46% 
161% 

- 49 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

The following table sets forth the allocation of the allowance for loan losses by loan category as of the dates indicated.  The allocation is 
made for analytical purposes and is not necessarily indicative of the categories in which actual losses may occur.  The total allowance is 
available to absorb losses from any segment of the loan portfolio (in thousands). 

2017 

Allowance for Loan Losses by Loan Category 
At December 31, 
2015 

2014 

2016 

2013 

Loan 
Loss 

 Percentage     
  of loans by   
 category to   

 Percentage 
  of loans by 
 category to 
Allowance    total loans    Allowance    total loans    Allowance    total loans    Allowance    total loans    Allowance    total loans 
14.5% 
$  15,668  
25.6 
3,696  

  Percentage     
  of loans by   
  category to   

 Percentage     
 of loans by   
 category to   

 Percentage     
 of loans by   
 category to   

16.5%   $  7,225  
  10,315  
29.6 

15.0%   $  5,621  
  8,122  
27.2 

14.0%   $ 
24.8 

14.9%   $ 
28.6 

5,540  
  9,027  

4,273  
  7,743  

Loan 
Loss 

Loan 
Loss 

Loan 
Loss 

Loan 
Loss 

1,322  

17.0 

  1,478  

18.3 

  1,347  

18.3 

  1,620  

18.7 

  1,607  

16.9 

180  
  13,415  
391  

4.3 
32.0 
0.6 

303  
  11,311  
302  

5.2 
32.2 
0.8 

345  
  10,458  
368  

6.1 
32.5 
0.9 

435  
  11,383  
456  

6.8 
34.6 
1.1 

436  
  12,230  
447  

7.0 
34.7 
1.3 

$  34,672   100.0%   $  30,934   100.0%   $  27,085   100.0%   $  27,637   100.0%   $  26,736   100.0% 

Commercial business 
Commercial mortgage 
Residential real estate 
   loans 
Residential real estate 
   lines 
Consumer indirect 
Other consumer 
         Total 

Management believes that the allowance for loan losses at December 31, 2017 is adequate to cover probable losses in the loan portfolio 
at that date.  Factors beyond  our control,  however, such as general national and local economic conditions, can adversely impact the 
adequacy  of  the  allowance  for  loan  losses.    As  a  result,  no  assurance  can  be  given  that  adverse  economic  conditions  or  other 
circumstances will not result in increased losses in the portfolio or that the allowance for loan losses will be sufficient to meet actual 
loan losses.  See Part I, Item 1A “Risk Factors” for the risks impacting this estimate.  Management presents a quarterly review of the 
adequacy of the allowance for loan losses to the Audit Committee of our Board of Directors based on the methodology that is described 
in further detail in Part I, Item I “Business” under the section titled “Lending Activities.”  See also “Critical Accounting Estimates” for 
additional information on the allowance for loan losses. 

Non-performing Assets and Potential Problem Loans 

The following table sets forth information regarding non-performing assets (in thousands): 

Non-accruing loans: 
     Commercial business 
     Commercial mortgage 
     Residential real estate loans 
     Residential real estate lines  
     Consumer indirect 
     Other consumer 
         Total non-accruing loans 
Restructured accruing loans 
Accruing loans contractually past due over 90 days 
         Total non-performing loans 
Foreclosed assets 
Non-performing investment securities 
         Total non-performing assets 

2017 

5,344 
2,623 
2,252 
404 
1,895 
2 
12,520 
- 
11 
12,531 
148 
- 
12,679 

$ 

$ 

Non-performing Assets 
At December 31, 
2015 

2016 

2014 

  $ 

  $ 

2,151 
1,025 
1,236 
372 
1,526 
7 
6,317 
- 
9 
6,326 
107 
- 
6,433 

  $ 

  $ 

3,922 
947 
1,848 
235 
1,467 
13 
8,432 
- 
8 
8,440 
163 
- 
8,603 

  $ 

4,288 
3,020 
1,451 
206 
1,169 
11 
10,145 
- 
8 
10,153 
194 
- 
  $  10,347 

2013 

  $ 

3,474 
9,663 
1,723 
280 
1,471 
5 
16,616 
- 
6 
16,622 
333 
128 
  $  17,083 

Non-performing loans to total loans 
Non-performing assets to total assets 

0.46%   
0.31%   

0.27%   
0.17%   

0.41%   
0.25%   

0.53%   
0.33%   

0.91% 
0.58% 

- 50 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Non-performing  assets  include  non-performing  loans,  foreclosed  assets  and  non-performing  investment  securities.    Non-performing 
assets at December 31, 2017 were $12.7 million, an increase of $6.3 million from the $6.4 million balance at December 31, 2016.  The 
primary component of non-performing assets is non-performing loans, which were $12.5 million or 0.46% of total loans at December 
31, 2017, an increase of $6.2 million from $6.3 million or 0.27% of total loans at December 31, 2016. 

Approximately $870 thousand, or 7%, of the $12.5 million in non-performing loans as of December 31, 2017 were current with respect 
to  payment  of  principal  and  interest,  but  were  classified  as  non-accruing  because  repayment  in  full  of  principal  and/or  interest  was 
uncertain.  The amount of interest income forgone totaled $481 thousand and $234 thousand for non-accruing loans outstanding as of 
December 31, 2017 and 2016, respectively.  Included in nonaccrual loans are troubled debt restructurings (“TDRs”) of $1.3 million and 
$1.4  million  at  December  31,  2017  and  2016,  respectively.    We  had  one  TDR  of  $633  thousand  that  was  accruing  interest  as  of 
December 31, 2017, and we had no TDRs that were accruing interest as of December 31, 2016.   

Foreclosed  assets  consist  of  real  property  formerly  pledged  as  collateral  for  loans,  which  we  have  acquired  through  foreclosure 
proceedings or acceptance of a deed in lieu of foreclosure.  Foreclosed asset holdings represented four properties totaling $148 thousand 
at December 31, 2017 and four properties totaling $107 thousand at December 31, 2016. 

Potential problem loans are loans that are currently performing, but information known about possible credit problems of the  borrowers 
causes us to have concern as to the ability of such borrowers to comply with the present loan payment terms and may result in disclosure 
of  such  loans  as  nonperforming  at  some  time  in  the  future.    These  loans  remain  in  a  performing  status  due  to  a  variety  of  factors, 
including payment history, the value of collateral supporting the credits, and/or personal or government guarantees.   We consider loans 
classified  as  substandard,  which  continue  to  accrue  interest,  to  be  potential  problem  loans.    We  identified  $12.5  million  and  $15.6 
million in loans that continued to accrue interest which were classified as substandard as of December 31, 2017 and 2016, respectively.  

FUNDING ACTIVITIES 

Deposits 

The following table summarizes the composition of our deposits (dollars in thousands).   

Noninterest-bearing demand 
Interest-bearing demand 
Savings and money market 
Time deposits < $250,000 
Time deposits of $250,000 or more 
     Total deposits 

2017 

At December 31, 
2016 

2015 

Amount 

$ 

718,498 
634,203 
  1,005,317 
698,179 
153,977 
$  3,210,174 

  Percent 
  22.4  % 
  19.8   
  31.3   
  21.7   
4.8 
  100.0  % 

  Amount 
  $ 

677,076 
581,436 
  1,034,194 
602,715 
99,801 
  $  2,995,222 

  Percent 
  22.6  % 
  19.4   
  34.5   
  20.2   
3.3 
  100.0  % 

  Amount 
  $  641,972 
  523,366 
  928,175 
  545,044 
91,974 
  $  2,730,531 

  Percent 
  23.5  % 
  19.2   
  34.0   
  19.9   
3.4   
  100.0  % 

We offer a variety of deposit products designed to attract and retain customers, with the primary focus on building and expanding long-
term relationships.  At December 31, 2017, total deposits were $3.21 billion, representing an increase of $215.0 million for the year.     

Nonpublic  deposits,  the  largest  component  of  our  funding  sources,  totaled  $2.07  billion and  $1.90 billion  at  December  31, 2017  and 
2016, respectively, and represented 65% and 63% of total deposits as of the end of each period, respectively.  We have managed this 
segment  of  funding  through  a  strategy  of  competitive  pricing  that  minimizes  the  number  of  customer  relationships  that  have  only  a 
single service high cost deposit account. 

As an additional source of funding, we offer a variety of public (municipal) deposit products to the towns, villages, counties and school 
districts  within  our  market.    Public  deposits  generally  range  from  20%  to  30%  of  our  total  deposits.    There  is  a  high  degree  of 
seasonality in this component of funding, because the level of deposits varies with the seasonal cash flows for these public customers.  
We  maintain  the  necessary  levels  of  short-term  liquid  assets  to  accommodate  the  seasonality  associated  with  public  deposits.    Total 
public deposits were $829.5 million and $803.6 million at December 31, 2017 and December 31, 2016, respectively, and represented 
26% and 27% of total deposits as of the end of each period, respectively.  The increase in public deposits during 2017 was due largely to 
higher balances with existing customers. 

We had no traditional brokered deposits at December 31, 2017 or December 31, 2016; however, we do participate in the CDARS and 
ICS programs, which enable depositors to receive FDIC insurance coverage for deposits otherwise  exceeding the maximum insurable 
amount.    CDARS  and  ICS  deposits  are  considered  brokered  deposits  for  regulatory  reporting  purposes.    Through  these  programs, 
deposits in excess of the maximum insurable amount are placed with multiple participating financial institutions.  Reciprocal CDARS 
deposits and ICS deposits totaled $159.2 million and $147.3 million, respectively, at December 31, 2017, compared to $143.2 million 
and $152.9 million, respectively, at December 31, 2016, and collectively represented 9% and 10% of total deposits as of the end of each 
period, respectively. 

- 51 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Borrowings 

The Company classifies borrowings as short-term or long-term in accordance  with  the  original  terms of the agreement.   Outstanding 
borrowings are summarized as follows as of December 31 (in thousands): 

Short-term borrowings: 
   Short-term FHLB borrowings 
Long-term borrowings: 
   Subordinated notes, net 
Total borrowings 

Short-term borrowings 

2017 

2016 

  $ 

446,200 

  $ 

331,500 

39,131 
485,331 

  $ 

39,061 
370,561 

  $ 

Short-term FHLB borrowings have original maturities of less than one year and include overnight borrowings which we typically utilize 
to address short term funding needs as they arise.  Short-term FHLB borrowings at December 31, 2017 consisted of $304.7 million in 
overnight  borrowings  and  $141.5  million  in  short-term  advances.    Short-term  FHLB  borrowings  at  December  31,  2016  consisted  of 
$171.5  million  in  overnight  borrowings  and  $160.0  million  in  short-term  advances.    The  FHLB  borrowings  are  collateralized  by 
securities  from  the  Company’s  investment  portfolio  and  certain  qualifying  loans.    At  December  31,  2017  and  2016,  the  Company’s 
borrowings had a weighted average rate of 1.50% and 0.76%, respectively. 

We  have  credit  capacity  with  the  FHLB  and  can  borrow  through  facilities  that  include  amortizing  and  term  advances  or  repurchase 
agreements.    We  had  approximately  $32  million  of  immediate  credit  capacity  with  the  FHLB  as  of  December  31,  2017.    We  had 
approximately $622 million in secured borrowing capacity at the Federal Reserve Bank (“FRB”) discount window, none of which was 
outstanding at December 31, 2017.  The FHLB and FRB credit capacity are collateralized by securities from our investment portfolio 
and certain qualifying loans.  We had $165 million of credit available under unsecured federal funds purchased lines with various banks 
as of December 31, 2017.  Additionally, we had approximately $184 million of unencumbered liquid securities available for pledging. 

The  Parent  has  a  revolving  line  of  credit  with  a  commercial  bank  allowing  borrowings  up  to  $20.0  million  in  total  as  an  additional 
source of working capital.  At December 31, 2017, no amounts have been drawn on the line of credit. 

The following table summarizes information relating to our short-term borrowings (dollars in thousands). 

Year-end balance 
Year-end weighted average interest rate 
Maximum outstanding at any month-end 
Average balance during the year 
Average interest rate for the year 

Long-term borrowings 

  At or for the Year Ended December 31, 

2017 

  $  446,200 

2016 
    $  331,500 

2015 

    $  293,100 

1.50 %     

0.76 % 

0.53 % 

  $  446,900  
  $  338,392  

  $  358,700  
  $  248,938  

  $  351,600  
  $  262,494  

1.16 %     

0.65 % 

0.41 % 

On April 15, 2015, we issued $40.0 million of Subordinated Notes in a registered public offering.  The Subordinated Notes bear interest 
at a fixed rate of 6.0% per year, payable semi-annually, for the first 10 years.  From April 15, 2025 to the April 15, 2030 maturity date, 
the  interest  rate  will  reset  quarterly  to  an  annual  interest  rate  equal  to  the  then  current  three-month  London  Interbank  Offered  Rate 
(LIBOR)  plus  3.944%,  payable  quarterly.    The  Subordinated  Notes  are  redeemable  by  us  at  any  quarterly  interest  payment  date 
beginning on April 15, 2025 to maturity at par, plus accrued and unpaid interest.  Proceeds, net of debt issuance costs of $1.1 million, 
were  $38.9  million.  The  net  proceeds  from  this  offering  were  used  for  general  corporate  purposes,  including  but  not  limited  to, 
contribution of capital to the Bank to support both organic growth and opportunistic acquisitions.  The Subordinated Notes qualify as 
Tier 2 capital for regulatory purposes. 

Shareholders’ Equity 

Total shareholders’ equity was $381.2 million at December 31, 2017, an increase of $61.1 million from $320.1 million at December 31, 
2016.    Net  income  for  the  year  and  stock  issued  from  the  “at-the-market”  common  stock  offering  increased  shareholders’  equity  by 
$33.5 million and $38.3 million, respectively, which were partially offset by common and preferred stock dividends  declared of $14.4 
million.   Accumulated other comprehensive loss included in shareholders’ equity decreased $2.0 million during the year due primarily 
to the change in pension and post-retirement obligations.  For detailed information on shareholders’ equity, see Note 13, Shareholders’ 
Equity, of the notes to consolidated financial statements.  FII and the Bank are subject to various regulatory capital requirements.  At 
December  31,  2017  both  FII  and  the  Bank  exceeded  all  regulatory  requirements.    For  detailed  information  on  regulatory  capital 
requirements, see Note 12, Regulatory Matters, of the notes to consolidated financial statements. 

- 52 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
MANAGEMENT’S DISCUSSION AND ANALYSIS 

LIQUIDITY AND CAPITAL RESOURCES 

The  objective  of  maintaining  adequate  liquidity  is  to  ensure  that  we  meet  our  financial  obligations.    These  obligations  include  the 
withdrawal of deposits on demand or at their contractual maturity, the repayment of matured borrowings, the ability to fund  new and 
existing  loan  commitments  and  the  ability  to  take  advantage  of  new  business  opportunities.    We  achieve  liquidity  by  maintaining  a 
strong base of core customer funds, maturing short-term assets, our ability to sell or pledge securities, lines-of-credit, and access to the 
financial and capital markets.  

Liquidity for the Bank is managed through the monitoring of anticipated changes in loans, the investment portfolio, core deposits and 
wholesale funds.  The strength of the Bank’s liquidity position is a result of its base of core customer deposits.  These core deposits are 
supplemented by wholesale funding sources that include credit lines with the other banking institutions, the FHLB and the FRB. 

The primary sources of liquidity for FII are dividends from the Bank and access to financial and capital markets.  Dividends from the 
Bank are  limited by various regulatory requirements related to capital adequacy and earnings trends.  The Bank relies on cash  flows 
from operations, core deposits, borrowings and short-term liquid assets. 

Cash and cash equivalents were $99.2 million as of December 31, 2017, an increase of $27.9 million from $71.3 million as of December 
31, 2016.  Net cash provided by operating activities totaled $46.3 million and the principal source of operating activity cash flow was 
net income adjusted for noncash income and expense items.  Net cash used in investing activities totaled $372.6 million, which included 
outflows  of  $404.9  million  for  net  loan  originations  and  partially  offset  by  inflows  of  $40.5  million  from  net  investment  securities 
transactions.    Net  cash  provided  by  financing  activities  of  $354.3  million  was  attributed  to  a  $215.0  million  increase  in  deposits,  a 
$114.7 million increase in short-term borrowings and $38.3 million from the “at-the-market” common stock offering, partly offset by 
$14.0 million in dividend payments. 

Contractual Obligations and Other Commitments 

The following table summarizes the maturities of various contractual obligations and other commitments (in thousands): 

Within 1 
year 

  Over 1 to 3 
years 

At December 31, 2017 
  Over 3 to 5 
Years 

  Over 5 
years 

Total 

On-Balance sheet: 
Time deposits (1) 
Supplemental executive retirement plans 
Earn-out liabilities 
Subordinated notes 

Off-Balance sheet: 
Purchase commitments 
Limited partnership investments (2) 
Commitments to extend credit (3) 
Standby letters of credit (3) 
Operating leases 
_____ 

$ 

$ 

  $ 

  $ 

678,352 
390 
- 
- 

- 
646 
661,021 
10,424 
2,459 

  $ 

  $ 

138,647 
687 
1,990 
- 

359 
1,293 
- 
1,579 
4,587 

  $ 

  $ 

35,157 
466 
- 
- 

- 
646 
- 
178 
3,814 

- 
604 
- 
40,000 

  $  852,156 
2,147 
1,990 
  40,000 

- 
- 
- 
- 
30,815 

  $ 

359 
2,585 
  661,021 
  12,181 
  41,675 

(1) 

Includes the  maturity  of  time  deposits  amounting  to $100  thousand or  more  as  follows:    $265.4 million  in  three  months or  less; $85.1  million 
between three months and six months; $79.4 million between six months and one year; and $61.5 million over one year. 

(2)  We have committed to capital investments in several limited partnerships of up to $9.0 million, of which we have contributed $6.4 million as of 

December 31, 2017, including $583 thousand during 2017. 

(3)  We do not expect all of the commitments to extend credit and standby letters of credit to be funded.  Thus, the total commitment amounts do not 

necessarily represent our future cash requirements. 

Off-Balance Sheet Arrangements 

With  the  exception  of  obligations  in  connection  with  our  irrevocable  loan  commitments,  operating  leases  and  limited  partnership 
investments  as  of  December  31,  2017,  we  had  no  other  off-balance  sheet  arrangements  that  have  or  are  reasonably  likely  to  have  a 
current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, 
capital expenditures or capital resources that is material to investors.  For additional information on off-balance sheet arrangements, see 
Note 1, Summary of Significant Accounting Policies and Note 11, Commitments and Contingencies, in the notes to the accompanying 
consolidated financial statements. 

- 53 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Security Yields and Maturities Schedule 

The  following  table  sets  forth  certain  information  regarding  the  amortized  cost  (“Cost”),  weighted  average  yields  (“Yield”)  and 
contractual  maturities of  our debt securities portfolio as of  December 31, 2017.   Mortgage-backed securities are included in maturity 
categories based on their stated maturity date.  Actual maturities may differ from the contractual maturities presented because borrowers 
may  have  the  right  to  call  or  prepay  certain  investments.    No  tax-equivalent  adjustments  were  made  to  the  weighted  average  yields 
(dollars in thousands).  

Due in less than 
one year 

Due from one to 
five years 

Due after five 
years through 
ten years 

Due after ten 
years 

Total 

Cost 

  Yield    Cost 

  Yield    Cost 

  Yield    Cost 

  Yield    Cost 

  Yield 

Available for sale debt securities:   
U.S. Government agencies and 
  government-sponsored enterprises  $ 
Mortgage-backed securities 

- 
2    4.05 
2    4.05 

- %   $  26,215    1.96%   $ 132,984    2.34%  $  3,826    2.08%  $  163,025    2.27% 

    96,795    1.89 
   123,010    1.91 

   161,828    2.52 
   294,812    2.44 

   106,808    2.34 
   110,634    2.33 

    365,433    2.30 
    528,458    2.29 

Held to maturity debt securities: 
State and political subdivisions 
Mortgage-backed securities 

Total investment securities 

  57,692    1.89 
-   
- 
  57,692    1.89 
$ 57,694    1.89%   $ 282,768    2.06%   $ 398,405    2.27%  $ 306,057    2.28%  $ 1,044,924    2.19% 

    283,557    2.04 
    232,909    2.16 
    516,466    2.09 

- 
- 
   195,423    2.25 
   195,423    2.25 

   159,758    2.17 
- 
   159,758    2.17 

    66,107    1.84 
    37,486    1.68 
   103,593    1.78 

-   

Contractual Loan Maturity Schedule 

The  following  table  summarizes  the  contractual  maturities  of  our  loan  portfolio  at  December  31,  2017.    Loans,  net  of  deferred  loan 
origination  costs,  include  principal  amortization  and  non-accruing  loans.    Demand  loans  having  no  stated  schedule  of  repayment  or 
maturity and overdrafts are reported as due in one year or less (in thousands). 

  $ 

Due from one 
to five years 
220,836 
370,727 
182,361 
39,346 
546,327 
8,878 
1,368,475 

Due after five 
years 

  $ 

  $ 

74,931 
224,269 
220,099 
61,149 
19,896 
1,094 
601,438 

Total 

  $ 

450,326 
808,908 
465,283 
116,309 
876,570 
17,621 
  $  2,735,017 

  $ 

  $ 

  $ 

977,794 
390,681 
1,368,475 

  $ 

  $ 

311,034 
290,404 
601,438 

  $  1,288,828 
681,085 
  $  1,969,913 

Commercial business 
Commercial mortgage 
Residential real estate loans 
Residential real estate lines 
Consumer indirect 
Other consumer 
     Total loans 

Loans maturing after one year: 
     With a predetermined interest rate 
     With a floating or adjustable rate 
     Total loans maturing after one year 

Due in less 
than one year 
154,559 
$ 
213,912 
62,823 
15,814 
310,347 
7,649 
765,104 

$ 

- 54 - 

 
 
 
 
 
 
 
    
   
    
   
   
    
   
    
    
 
   
     
   
     
   
    
   
    
   
 
 
 
 
 
 
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Capital Resources 

The  FRB  has  adopted  a  system  using  risk-based  capital  guidelines  to  evaluate  the  capital  adequacy  of  bank  holding  companies  on  a 
consolidated basis.  The final rules implementing the Basel Committee on Banking Supervision's (“BCBS”) capital guidelines for U.S. 
banks became effective for the Company on January 1, 2015, with full compliance with all of the final requirements phased in  over a 
multi-year  schedule,  to  be  fully  phased-in  by  January  1,  2019.    As  of  December  31,  2017,  the  Company's  capital  levels  remained 
characterized as "well-capitalized" under the new rules.  We continue to evaluate the potential impact that regulatory rules may have on 
our  liquidity  and  capital  management  strategies,  including  Basel  III  and  those  required  under  the  Dodd-Frank  Act.    See  Note  12, 
Regulatory  Matters  of  the  notes  to  consolidated  financial  statements  and  the  “Basel  III  Capital  Rules"  section  below  for  further 
discussion.  The following table reflects the Company’s ratios and their components as of December 31 (in thousands): 

Common shareholders’ equity 
  Less:  Goodwill and other intangible assets 

Net unrealized (loss) gain on investment securities (1) 
Net periodic pension & postretirement benefits plan adjustments 
Other 

 Common equity Tier 1 (“CET1”) capital 
  Plus:  Preferred stock 
  Less:  Other 
Tier 1 Capital 
  Plus:  Qualifying allowance for loan losses 

Subordinated Notes 

Total regulatory capital 
Adjusted average total assets (for leverage capital purposes) 
Total risk-weighted assets 

Regulatory Capital Ratios 
Tier 1 leverage (Tier 1 capital to adjusted average assets) 
CET1 capital (CET1 capital to total risk-weighted assets) 
Tier 1 capital (Tier 1 capital to total risk-weighted assets) 
Total risk-based capital (Total regulatory capital to total risk-weighted assets) 
_____ 

2017 

363,848 
70,413 
(3,275) 
(8,641) 

- 
305,351 
17,329 
- 
322,680 
34,672 
39,131 
396,483 
3,967,749 
3,005,655 

  $ 

2016 
302,714 
68,759 
(3,729) 
(10,222) 

- 
247,906 
17,340 
- 
265,246 
30,934 
39,061 
  $ 
335,241 
  $  3,602,377 
  $  2,584,161 

$ 

$ 
$ 
$ 

8.13% 

10.16 
10.74 
13.19 

7.36% 
9.59 
10.26 
12.97 

(1)  Includes unrealized gains and losses related to the Company’s reclassification of available for sale investment securities to the held 

to maturity category. 

Basel III Capital Rules 

In July 2013, the FRB and the FDIC approved the final rules implementing the BCBS’s capital guidelines for U.S. banks. Under  the 
final rules, minimum requirements will increase for both the quantity and quality of capital held by the Company.  The rules  include a 
new common equity Tier 1 capital to risk-weighted assets  minimum ratio of 4.5%, raise the  minimum ratio of Tier 1 capital to risk-
weighted assets from 4.0% to 6.0%, require a minimum ratio of total capital to risk-weighted assets of 8.0%, and require a minimum 
Tier 1 leverage ratio of 4.0%. A new capital conservation buffer is also established above the regulatory minimum capital requirements. 
This capital conservation buffer will be phased in beginning January 1, 2016 at 0.625% of risk-weighted assets and will increase each 
subsequent  year  by  an  additional  0.625%  until  reaching  its  final  level  of  2.5%  on  January  1,  2019.    Strict  eligibility  criteria  for 
regulatory capital instruments were also implemented under the final rules.  The final rules also revise the definition and calculation of 
Tier 1 capital, total capital, and risk-weighted assets.  

The phase-in period for the final rules became effective for the Company on January 1, 2015, with full compliance with all of the final 
rules’  requirements  phased  in  over  a  multi-year  schedule,  to  be  fully  phased-in  by  January  1,  2019.    As  of  December  31,  2017,  the 
Company's capital levels remained characterized as "well-capitalized" under the new rules.  

- 55 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

CRITICAL ACCOUNTING ESTIMATES 

Our  consolidated  financial  statements  are  prepared  in  accordance  with  GAAP  and  are  consistent  with  predominant  practices  in  the 
financial services industry.  Application of critical accounting policies, which are those policies that management believes are the most 
important  to  our  financial  position  and  results,  requires  management  to  make  estimates,  assumptions,  and  judgments  that  affect  the 
amounts reported in the consolidated financial statements and accompanying notes and are based on information available as of the date 
of the financial statements.  Future changes in information may affect these estimates, assumptions and judgments, which, in turn, may 
affect amounts reported in the financial statements. 

We  have  numerous  accounting  policies,  of  which  the  most  significant  are  presented  in  Note  1,  Summary  of  Significant  Accounting 
Policies, of the notes to consolidated financial statements.   These policies, along  with the disclosures presented in the other financial 
statement notes and in this discussion, provide information on how significant assets, liabilities, revenues and expenses are reported in 
the consolidated financial statements and how those reported amounts are determined.  Based on the sensitivity of financial statement 
amounts to the methods, assumptions, and estimates underlying those amounts, management has determined that the accounting policies 
with respect to the allowance for loan losses, valuation of  goodwill and deferred tax assets, and accounting  for defined benefit plans 
require  particularly  subjective  or  complex  judgments  important  to  our  financial  position  and  results  of  operations,  and,  as  such,  are 
considered  to  be  critical  accounting  policies  as  discussed  below.  These  estimates  and  assumptions  are  based  on  management’s  best 
estimates  and  judgment  and  are  evaluated  on  an  ongoing  basis  using  historical  experience  and  other  factors,  including  the  current 
economic environment.  We adjust these estimates and assumptions when facts and circumstances dictate.  Illiquid credit markets and 
volatile  equity  have  combined  with  declines  in  consumer  spending  to  increase  the  uncertainty  inherent  in  these  estimates  and 
assumptions.  As future events cannot be determined with precision, actual results could differ significantly from our estimates. 

Adequacy of the Allowance for Loan Losses 

The allowance for loan losses represents management’s estimate of probable credit losses inherent in the loan portfolio.  Determining 
the amount of the allowance for loan losses is considered a critical accounting estimate because it requires significant judgment and the 
use of subjective measurements including management’s assessment of the internal risk classifications of loans, changes in the nature of 
the loan portfolio, industry concentrations,  existing economic conditions, the  fair value of underlying collateral, and other qualitative 
and  quantitative  factors  which  could  affect  probable  credit  losses.    Because  current  economic  conditions  and  borrower  strength  can 
change  and  future  events  are  inherently  difficult  to  predict,  the  anticipated  amount  of  estimated  loan  losses,  and  therefore  the 
appropriateness of the allowance for loan losses, could change significantly.  As an integral part of their examination process, various 
regulatory agencies also review the allowance for loan losses. Such agencies may require additions to the allowance for loan losses or 
may require that certain loan balances be charged off or downgraded into criticized loan categories when their credit evaluations differ 
from those of management, based on their judgments about information available to them at the time of their examination. We believe 
the level of the allowance for loan losses is appropriate as recorded in the consolidated financial statements. 

For additional discussion related to our accounting policies for the allowance for loan losses, see the sections titled “Allowance for Loan 
Losses”  in  Part  II,  Item  7,  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations”  and  Note  1, 
Summary of Significant Accounting Policies, of the notes to consolidated financial statements. 

Valuation of Goodwill 

Goodwill represents the excess of the purchase price over the fair value of net assets acquired in accordance with the purchase method 
of  accounting  for  business  combinations.    Goodwill  has  an  indefinite  useful  life  and  is  not  amortized,  but  is  tested  for  impairment.  
GAAP  requires  goodwill  to  be  tested  for  impairment  at  our  reporting  unit  level  on  an  annual  basis  and  more  frequently  if  events  or 
circumstances indicate that there may be impairment. We test goodwill for impairment as of October 1st of each year.  

Impairment exists when a reporting unit’s carrying value of goodwill exceeds its implied fair value.  In testing goodwill for impairment, 
GAAP permits us to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is 
less than its carrying value (Step 0).  If, after assessing the totality of events and circumstances, we determine it is not more likely than 
not  that  the  fair  value  of  a  reporting  unit  is  less  than  its  carrying  value,  then  performing  the  two-step  impairment  test  would  be 
unnecessary.  However, if we conclude otherwise, we would then be required to perform the goodwill impairment test (Step 1).   Step 1 
compares  the  fair  value  of  a  reporting  unit  with  its  carrying  value,  including  goodwill.    If  the  carrying  value  of  the  reporting  unit 
exceeds its fair value, a goodwill impairment charge is recognized.   

- 56 - 

 
MANAGEMENT’S DISCUSSION AND ANALYSIS 

Valuation of Deferred Tax Assets and Liabilities 

The determination of deferred tax expense or benefit is based on changes in the carrying amounts of assets and liabilities that generate 
temporary differences. The carrying value of our net deferred tax assets or liabilities assumes that we will be able to generate sufficient 
future  taxable  income  based  on  estimates  and  assumptions  (after  consideration  of  historical  taxable  income  as  well  as  tax  planning 
strategies).  If these estimates and related assumptions change, we may be required to record valuation allowances against our deferred 
tax assets and liabilities resulting in additional income tax expense  or benefit in the consolidated statements of income.  We evaluate 
deferred tax assets and liabilities on a quarterly basis and assess the need for a valuation allowance, if any.  A valuation allowance is 
established when management believes that it is more likely than not that some portion of its deferred tax assets and liabilities will not 
be  realized.    Changes  in  valuation  allowance  from  period  to  period  are  included  in  our  tax  provision  in  the  period  of  change.    For 
additional discussion related to our accounting policy for income taxes see Note 16, Income Taxes, of the notes to consolidated financial 
statements. 

Defined Benefit Pension Plan 

We have a defined benefit pension plan covering substantially all employees.  For employees hired prior to December 31, 2006, who 
met participation requirements on or before January 1, 2008 (“Tier 1 Participant”), the benefits are generally based on years of service 
and the employee's highest average compensation during five consecutive years of employment.  For eligible employees who were hired 
on and after January 1, 2007 (“Tier 2 Participant”), the benefits are generally based on a cash balance benefit formula. Assumptions are 
made  concerning  future  events  that  will  determine  the  amount  and  timing  of  required  benefit  payments,  funding  requirements  and 
defined benefit pension expense. The major assumptions are the weighted average discount rate used in determining the current benefit 
obligation, the weighted average expected long-term rate of return on plan assets, the rate of compensation increase and the estimated 
mortality rate. The weighted average discount rate was based upon the projected benefit cash flows and the market yields of high grade 
corporate bonds that are available to pay such cash flows as of the measurement date, December 31.  The weighted average expected 
long‐term rate of return is estimated based on current trends experienced by the assets in the plan as well as projected future rates of 
return on those assets and reasonable actuarial assumptions for long term inflation, and the real and nominal rate of investment return 
for  a  specific  mix  of  asset  classes.    The  current  target  asset  allocation  model  for  the  plans  is  detailed  in  Note  18  to the  consolidated 
financial statements.   The expected returns on these various asset categories are blended to derive one long-term return assumption. The 
assets are invested in certain collective investment and mutual funds, common stocks, U.S. Treasury and other U.S. government agency 
securities,  and  corporate  and municipal  bonds  and  notes.  The  rate  of  compensation  increase  is  based  on  reviewing  the  compensation 
increase  practices  of  other  plan  sponsors  in  similar  industries  and  geographic  areas  as  well  as  the  expectation  of  future  increases. 
Mortality  rate  assumptions  are  based  on  mortality  tables  published  by  third-parties  such  as  the  Society  of  Actuaries  (“SOA”), 
considering other available information including historical data as well as studies and publications from reputable sources.  We review 
the pension plan assumptions on an annual basis with our actuarial consultants to determine if the assumptions are reasonable and adjust 
the assumptions to reflect changes in future expectations. 

The assumptions used to calculate 2017 expense for the defined benefit pension plan were a weighted average discount rate of 4.00%, a 
weighted  average  long-term  rate  of  return  on  plan  assets  of  6.50%  and  a  rate  of  compensation  increase  of  3.00%.      Defined  benefit 
pension expense in 2018 is expected to decrease to $1.2 million from the $2.0 million recorded in 2017, primarily driven by an increase 
in the expected return on assets, driven by overall higher plan asset values, and a decrease in the amount of accumulated actuarial losses 
to be amortized.   

Due  to  the  long-term  nature  of  pension  plan  assumptions,  actual  results  may  differ  significantly  from  the  actuarial-based  estimates. 
Differences  resulting  in  actuarial  gains  or  losses  are  required  to  be  recorded  in  shareholders'  equity  as  part  of  accumulated  other 
comprehensive loss and amortized to defined benefit pension expense in future years.  For 2017, the actual return on plan assets in the 
qualified defined benefit pension plan was a gain of $11.3 million, compared to an expected return on plan assets of $5.0 million.  Total 
pretax  losses  recognized  in  accumulated  other  comprehensive  loss  at  December  31,  2017  were  $14.3  million  for  the  defined  benefit 
pension plan.  Actuarial pretax net gains recognized in other comprehensive income for the year ended December 31, 2017 were $1.5 
million for the defined benefit pension plan. 

Defined benefit pension expense is recorded in “Salaries and employee benefits” expense on the consolidated statements of income. 

RECENT ACCOUNTING PRONOUNCEMENTS 

See Note 1, Summary of Significant Accounting Policies  - Recent Accounting Pronouncements, in the notes to consolidated financial 
statements for a discussion of recent accounting pronouncements. 

- 57 - 

 
ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Asset-Liability Management 

The  principal  objective  of  our  interest  rate  risk  management  is  to  evaluate  the  interest  rate  risk  inherent  in  assets  and  liabilities, 
determine the appropriate level of risk to us given our business strategy, operating environment, capital and liquidity requirements and 
performance  objectives,  and  manage  the  risk  consistent  with  the  guidelines  approved  by  our  Board  of  Directors.    Management  is 
responsible for reviewing with the Board of Directors our activities and strategies, the effect of those strategies on net interest income, 
the fair value of the portfolio and the effect that changes in interest rates will have on the portfolio and exposure limits.  Management 
has  developed  an  Asset-Liability  Management  and  Investment  Policy  that  meets  the  strategic  objectives  and  regularly  reviews  the 
activities of the Bank. 

Portfolio Composition 

Our  balance  sheet  assets  are  a  mix  of  fixed  and  variable  rate  assets  with  consumer  indirect  loans,  commercial  loans,  and  MBSs 
comprising a significant portion of our assets.  Our consumer indirect loan portfolio comprised 21% of assets and is primarily fixed rate 
loans with relatively short durations.  Our commercial loan portfolio totaled  31% of assets and is a combination of fixed and variable 
rate  loans,  lines  and  mortgages.    The  MBS  portfolio,  including  collateralized  mortgages  obligations,  totaled  15%  of  assets  with 
durations averaging three to five years. 

Our liabilities are made up primarily of deposits, which account for 86% of total liabilities.  Of these deposits, the majority, or 51%, is 
in  nonpublic  variable  rate  and  noninterest  bearing  products  including  demand  (both  noninterest  and  interest-  bearing),  savings  and 
money market accounts.  In addition, fixed rate nonpublic certificate of deposit products make up 23% of total deposits.  The Bank also 
has a significant amount of public deposits, which represented 26% of total deposits as of December 31, 2017.  

Net Interest Income at Risk 

A primary tool used to manage interest rate risk is  “rate shock” simulation to measure the rate sensitivity.  Rate shock simulation is a 
modeling  technique  used  to  estimate  the  impact  of  changes  in  rates  on  net  interest  income  as  well  as  economic  value  of  equity.  At 
December 31, 2017, the Bank’s sensitivity was relatively neutral, meaning that net interest income is modestly impacted as interest rates 
change.   

Net  interest  income  at  risk  is  measured  by  estimating  the  changes  in  net  interest  income  resulting  from  instantaneous  and  sustained 
parallel shifts in interest rates of different magnitudes over a period of 12 months.  The following table sets forth the estimated changes 
to  net  interest  income  over  the  12-month  period  ending  December  31,  2018  assuming  instantaneous  changes  in  interest  rates  for  the 
given rate shock scenarios (dollars in thousands):  

Estimated change in net interest income 
% Change 

-100 bp 
(1,834) 

$ 

Changes in Interest Rate 
+200 bp 
  $  (3,968) 

+100 bp 
  $  (1,890) 

  +300 bp 
  $  (6,132) 

(1.46)%   

(1.50)%  

(3.16)%  

(4.88)% 

In  addition  to  the  changes  in  interest  rate  scenarios  listed  above,  other  scenarios  are  typically  modeled  to  measure  interest  rate  risk.  
These scenarios vary depending on the economic and interest rate environment. 

The simulation referenced above is based on our assumption as to the effect of interest rate changes on assets and liabilities and assumes 
a  parallel  shift  of  the  yield  curve.    It  also  includes  certain  assumptions  about  the  future  pricing  of  loans  and  deposits  in  response  to 
changes in interest rates.  Further, it assumes that delinquency rates would not change as a result of changes in interest rates, although 
there can be no assurance that this will be the case.  While this simulation is a useful measure as to net interest income at risk due to a 
change  in interest rates,  it is  not a forecast of the  future results, does not  measure the effect of changing interest rates on noninterest 
income and is based on many assumptions that, if changed, could cause a different outcome. 

Economic Value of Equity At Risk 

The economic (or “fair”) value of financial instruments on our balance sheet will also vary under the interest rate scenarios previously 
discussed.  This  variance  is  measured  by  simulating  changes  in  our  economic  value  of  equity  (“EVE”),  which  is  calculated  by 
subtracting  the  estimated  fair  value  of  liabilities  from  the  estimated  fair  value  of  assets.  Fair  values  for  financial  instruments  are 
estimated  by  discounting  projected  cash  flows  (principal  and  interest)  at  current  replacement  rates  for  each  account  type,  while  fair 
values  of  non-financial  assets  and  liabilities  are  assumed  to  equal  book  value  and  do  not  vary  with  interest  rate  fluctuations.  An 
economic  value  simulation  is  a  static  measure  for  balance  sheet  accounts  at  a  given  point  in  time,  but  this  measurement  can  change 
substantially over time as the characteristics of our balance sheet evolve and as interest rate and yield curve assumptions are updated. 

- 58 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The amount of change in economic value under different interest rate scenarios depends on the characteristics of each class of financial 
instrument, including the stated interest rate or spread relative to current market rates or spreads, the likelihood of prepayment, whether 
the rate is fixed or floating, and the maturity date of the instrument.  As a general rule, fixed-rate financial assets become more valuable 
in declining rate scenarios and less valuable in rising rate scenarios, while fixed-rate financial liabilities gain in value as interest rates 
rise and lose value as interest rates decline.  The longer the duration of the financial instrument, the greater the impact a rate change will 
have  on  its  value.    In  our  economic  value  simulations,  estimated  prepayments  are  factored  in  for  financial  instruments  with  stated 
maturity dates, and decay rates for non-maturity deposits are projected based on historical data (back-testing). 

The analysis that follows presents the estimated EVE resulting from market interest rates prevailing at a given quarter-end (“Pre-Shock 
Scenario”), and under other interest rate scenarios (each a “Rate Shock Scenario”) represented by immediate, permanent, parallel shifts 
in interest rates from those observed at December 31, 2017 and 2016. The analysis additionally presents a measurement of the interest 
rate  sensitivity  at  December  31,  2017  and  2016.      EVE  amounts  are  computed  under  each  respective  Pre-  Shock  Scenario  and  Rate 
Shock Scenario.  An increase in the EVE amount is considered favorable, while a decline is considered unfavorable. 

December 31, 2017 

December 31, 2016 

Rate Shock Scenario: 
Pre-Shock Scenario  
- 100 Basis Points  
+ 100 Basis Points  
+ 200 Basis Points  
+ 300 Basis Points  

$ 

EVE 
578,550     
592,527    $ 
544,507     
507,137     
468,787     

13,977   
(34,043)  
(71,413)  
(109,763)  

2.42% 
(5.88) 
(12.34) 
(18.97) 

EVE 
  $  532,744     
543,506   $ 
507,924     
481,692     
445,207     

10,762   
(24,820)  
(51,052)  
(87,537)  

2.02% 
(4.66) 
(9.58) 
(16.43) 

  Change 

Percentage 
Change 

  Change 

Percentage 
Change 

The  Pre-Shock  Scenario  EVE  was  $578.6  million  at  December  31,  2017,  compared  to  $532.7  million  at  December  31,  2016.  The 
increase  in  the  Pre-Shock  Scenario  EVE  at  December  31,  2017,  compared  to  December  31,  2016  resulted  primarily  from  a  more 
favorable  valuation  of  non-maturity  deposits  and  certain  fixed  rate  assets  that  reflected  alternative  funding  rate  changes  used  for 
discounting future cash flows.  

The +200 basis point Rate Shock Scenario EVE increased from $481.7 million at December 31, 2016 to $507.1 million at December 31, 
2017.  The percentage change in the EVE amount from the Pre-Shock Scenario to the +200 basis point Rate Shock Scenario  changed 
from (9.58)% at December 31, 2016 to (12.34)% at December 31, 2017. The increase in sensitivity resulted from a decreased benefit in 
the  valuation  of  certain  fixed  rate  assets  in  the  +200  basis  point  Rate  Shock  Scenario  EVE  as  of  December  31,  2017,  compared  to 
December 31, 2016. 

- 59 - 

 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest Rate Sensitivity Gap 

The following table presents an analysis of our interest rate sensitivity gap position at December 31, 2017.  All interest-earning assets 
and interest-bearing liabilities are shown based on the earlier of their contractual maturity or re-pricing date.  The expected maturities 
are presented on a contractual basis or, if more relevant, based on projected call dates. Investment securities are at amortized cost for 
both  securities  available  for  sale  and  securities  held  to  maturity.    Loans,  net  of  deferred  loan  origination  costs,  include  principal 
amortization  adjusted  for  estimated  prepayments  (principal  payments  in  excess  of  contractual  amounts)  and  non-accruing  loans.  
Because  the  interest  rate  sensitivity  levels  shown  in  the  table  could  be  changed  by  external  factors  such  as  loan  prepayments  and 
liability decay rates or by factors controllable by us, such as asset sales, it is not an absolute reflection of our potential interest rate risk 
profile (in thousands). 

INTEREST-EARNING ASSETS: 

Investment securities 

  Loans 

  Total interest-earning assets 

Cash and due from banks 
Other assets (1) 

  Total assets 

INTEREST-BEARING LIABILITIES: 
Interest-bearing demand, savings and 

   money market 

  Time deposits 
  Borrowings 

  Total interest-bearing liabilities 

  Noninterest-bearing deposits 
  Other liabilities 
  Total liabilities 
  Shareholders’ equity 

  Total liabilities and shareholders’ equity 

Interest sensitivity gap 
Cumulative gap 
Cumulative gap ratio (2) 
Cumulative gap as a percentage of total assets 
_____ 

$ 

$ 

$ 

$ 

$ 
$ 

At December 31, 2017 

Three 
Months 
or Less 

  Over Three 
  Months 
Through 
  One Year 

Over 

  One Year 
Through 
  Five Years 

Over 

  Five Years 

Total 

56,012    $ 

810,119     
866,131    $ 

140,089    $ 
406,864     
546,953    $ 

474,956    $ 

1,178,077     
1,653,033    $ 

1,639,520    $ 
352,352     
414,400     
2,406,272    $ 

  $ 

- 
326,001     
31,800     
357,801    $ 

- 

  $ 

173,803     

- 
173,803    $ 

(1,540,141)   $ 
(1,540,141)    $ 
36.0  %    
(37.5) %    

189,152    $ 
(1,350,989)    $ 
51.1  %    
(32.9) %    

1,479,230    $ 
128,241    $ 
104.4  %    
3.1  %    

373,867    $  1,044,924 
342,675      2,737,735 
716,542      3,782,659 
99,195 
223,356 
    $  4,105,210 

  $  1,639,520 
- 
852,156 
- 
39,131     
485,331 
39,131      2,977,007 
718,498 
28,528 
      3,724,033 
381,177 
    $  4,105,210 
805,652 

677,411    $ 
805,652     
127.1  %    
19.6  %    

(1) 
Includes net unrealized loss on securities available for sale and allowance for loan losses. 
(2)  Cumulative total interest-earning assets divided by cumulative total interest-bearing liabilities. 

For purposes of interest rate risk management, we direct more attention on simulation modeling, such as “net interest income at risk” as 
previously discussed, rather than gap analysis.  We consider the net interest income at risk simulation modeling to be more informative 
in forecasting future income at risk. 

- 60 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
     
     
     
     
 
     
     
     
     
 
 
     
     
     
 
 
     
     
     
     
 
 
     
     
     
     
 
 
 
     
     
     
     
 
 
 
 
   
 
   
 
 
 
    
     
     
     
 
    
     
     
     
 
    
     
     
 
    
     
     
     
 
 
    
     
     
 
 
 
 
 
 
ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
Index to Consolidated Financial Statements 

Management’s Report on Internal Control over Financial Reporting…………..............................................................................   

  Page   
62 

Report of Independent Registered Public Accounting Firm (on the Consolidated Financial Statements)…..…….........................  

63 

Report of Independent Registered Public Accounting Firm (on Internal Control over Financial Reporting)..…….......................   

64 

Consolidated Statements of Financial Condition at December 31, 2017 and 2016……………………………….........................   

65 

Consolidated Statements of Income for the years ended December 31, 2017, 2016 and 2015…………………............................  

66 

Consolidated Statements of Comprehensive Income for the years ended December 31, 2017, 2016 and 2015..............................  

67 

Consolidated Statements of Changes in Shareholders’ Equity for the years ended December 31, 2017, 2016 and 2015...............   

68 

Consolidated Statements of Cash Flows for the years ended December 31, 2017, 2016 and 2015………………….....................   

70 

Notes to Consolidated Financial Statements…………………………………………………………………………....................   

71 

- 61 - 

 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Management’s Report on Internal Control over Financial Reporting 

Management is responsible for establishing and maintaining adequate internal control over financial reporting for Financial Institutions, 
Inc. and its subsidiaries (the “Company”), as such term is defined in Exchange Act Rule 13a-15(f).  The Company’s system of internal 
control  over  financial  reporting  has  been  designed  to  provide  reasonable  assurance  to  the  Company’s  management  and  board  of 
directors  regarding  the  reliability  of  financial  reporting  and  the  preparation  and  fair  presentation  of  financial  statements  for  external 
purposes in accordance with U.S. generally accepted accounting principles.  

Any system of internal control over financial reporting, no matter how well designed, has inherent limitations, including the possibility 
that a control can be circumvented or overridden and misstatements due to error or fraud may occur and not be detected.  Also, because 
of changes in conditions, internal control effectiveness may vary over time.  Accordingly, even an effective system of internal control 
will provide only reasonable assurance with respect to financial statement preparation and presentation.  

The  Company’s  management  has,  including  the  Company’s  principal  executive  officer  and  principal  financial  officer  as  identified 
below, assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 2017.  To make this 
assessment,  we  used  the  criteria  for  effective  internal  control  over  financial  reporting  described  in  Internal  Control  –  Integrated 
Framework (2013), issued by the Committee of Sponsoring Organizations of the Treadway Commission.  Based on our assessment and 
based on such criteria, we believe that, as of December 31, 2017, the Company’s internal control over financial reporting was effective.  

KPMG  LLP,  the  Company’s  independent  registered  public  accounting  firm  that  audited  the  Company’s  consolidated  financial 
statements has issued an attestation report on internal control over financial reporting as of December 31,  2017.  That report appears 
herein.  

/s/ Martin K. Birmingham 
President and Chief Executive Officer 
March 14, 2018 

/s/ Kevin B. Klotzbach 
Executive Vice President and Chief Financial Officer 
March 14, 2018 

- 62 - 

 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Financial Institutions, Inc.: 

Opinion on the Consolidated Financial Statements 

We have audited the accompanying consolidated statements of  financial  condition of Financial Institutions, Inc. and subsidiaries (the 
Company)  as  of  December 31,  2017  and  2016,  the  related  consolidated  statements  of  income,  comprehensive  income,  changes  in 
shareholders’  equity,  and  cash  flows  for  each  of  the  years  in  the  three-year  period  ended  December 31,  2017,  and  the  related  notes 
(collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material 
respects, the financial position of the Company as of December 31, 2017 and 2016, and the results of its operations and its cash flows 
for  each  of  the  years  in  the  three-year  period  ended  December 31,  2017,  in  conformity  with  U.S. generally  accepted  accounting 
principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), 
the  Company’s  internal control over financial reporting as of December 31, 2017, based on criteria established in  Internal Control  – 
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated 
March 14, 2018 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting. 

Basis for Opinion 

These  consolidated  financial  statements  are  the  responsibility  of  the  Company’s  management.  Our  responsibility  is  to  express  an 
opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and 
are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules 
and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error 
or  fraud.  Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  consolidated  financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, 
on  a  test  basis,  evidence  regarding  the  amounts  and  disclosures  in  the  consolidated  financial  statements.  Our  audits  also  included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation 
of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion. 

/s/ KPMG LLP 

We have served as the Company’s auditor since 1995. 

Rochester, New York 
March 14, 2018 

- 63 - 

 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Financial Institutions, Inc.: 

Opinion on Internal Control Over Financial Reporting  

We  have  audited  Financial  Institutions,  Inc.  and  subsidiaries’  (the  Company)  internal  control  over  financial  reporting  as  of 
December 31,  2017,  based  on  criteria  established  in  Internal  Control  –  Integrated  Framework  (2013)  issued  by  the  Committee  of 
Sponsoring  Organizations  of  the  Treadway  Commission.  In  our  opinion,  the  Company  maintained,  in  all  material  respects,  effective 
internal  control  over  financial  reporting  as  of  December 31,  2017,  based  on  criteria  established  in  Internal  Control  –  Integrated 
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.   

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), 
the  consolidated  statements  of  financial  condition  of  the  Company  as  of  December 31,  2017  and  2016,  the  related  consolidated 
statements of income, comprehensive income, changes in shareholders’ equity, and cash flows for each  of the years in the three-year 
period ended December 31, 2017, and the related notes  (collectively, the consolidated financial statements), and our report dated March 
14, 2018 expressed an unqualified opinion on those consolidated financial statements. 

Basis for Opinion  

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control 
over Financial Reporting. Our responsibility is to express an opinion on the  Company’s internal control over financial reporting based 
on  our  audit.  We  are  a  public  accounting  firm  registered  with  the  PCAOB  and  are  required  to  be  independent  with  respect  to  the 
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange 
Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was  maintained  in  all  material  respects. 
Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, 
assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control 
based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. 
We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting  

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles.  A  company’s  internal  control  over  financial  reporting  includes  those  policies  and  procedures  that  (1) pertain  to  the 
maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the  assets  of  the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with  generally accepted accounting principles, and that receipts and expenditures of the company  are being  made only in 
accordance  with  authorizations  of  management  and  directors  of  the  company;  and  (3) provide  reasonable  assurance  regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ KPMG LLP 

Rochester, New York 
March 14, 2018 

- 64 - 

 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
Consolidated Statements of Financial Condition 

(in thousands, except share and per share data) 

ASSETS 

Cash and due from banks 
Securities available for sale, at fair value 
Securities held to maturity, at amortized cost (fair value of $512,983 and $539,991, respectively) 
Loans held for sale 
Loans (net of allowance for loan losses of $34,672 and $30,934, respectively) 
Company owned life insurance 
Premises and equipment, net 
Goodwill and other intangible assets, net 
Other assets 
                    Total assets 

LIABILITIES AND SHAREHOLDERS’ EQUITY 

December 31, 

2017 

2016 

$ 

99,195 
524,973 
516,466 
2,718 
2,700,345 
65,288 
45,189 
74,703 
76,333 
$  4,105,210 

 $ 

71,277 
539,926 
543,338 
1,050 
2,309,227 
63,455 
42,398 
75,640 
64,029 
 $  3,710,340 

$ 

Deposits: 
    Noninterest-bearing demand 
    Interest-bearing demand 
    Savings and money market 
    Time deposits 
        Total deposits 
Short-term borrowings 
Long-term borrowings, net of issuance costs of $869 and $939, respectively 
Other liabilities 
                    Total liabilities 
Commitments and contingencies (Note 11) 
Shareholders’ equity: 
    Series A 3% preferred stock, $100 par value; 1,533 shares authorized; 1,439 and 1,492 shares issued   
    Series B-1 8.48% preferred stock, $100 par value; 200,000 shares authorized; 171,847 and 171,906 
        shares issued 
            Total preferred equity 
    Common stock, $0.01 par value; 50,000,000 shares authorized; 16,056,178 and 14,692,214 
        shares issued 
    Additional paid-in capital 
    Retained earnings 
    Accumulated other comprehensive loss 
    Treasury stock, at cost – 131,240 and 154,617 shares, respectively 
                    Total shareholders’ equity 
                    Total liabilities and shareholders’ equity 

718,498 
634,203 
1,005,317 
852,156 
3,210,174 
446,200 
39,131 
28,528 
3,724,033 

 $ 

677,076 
581,436 
1,034,194 
702,516 
2,995,222 
331,500 
39,061 
24,503 
3,390,286 

144 

149 

17,185 
17,329 

17,191 
17,340 

161 
121,058 
257,078 
(11,916) 
(2,533) 
381,177 
$  4,105,210 

147 
81,755 
237,687 
(13,951) 
(2,924) 
320,054 
 $  3,710,340 

See accompanying notes to the consolidated financial statements. 

- 65 - 

 
 
 
 
   
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
 
 
  
 
  
 
 
  
 
 
  
 
  
 
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
Consolidated Statements of Income 

 (in thousands, except per share data) 

Interest income: 
    Interest and fees on loans 
    Interest and dividends on investment securities 
    Other interest income 
        Total interest income 
Interest expense: 
    Deposits 
    Short-term borrowings 
    Long-term borrowings 
        Total interest expense 
Net interest income 
Provision for loan losses 
Net interest income after provision for loan losses 
Noninterest income: 
    Service charges on deposits 
    Insurance income 
    ATM and debit card 
    Investment advisory 
    Company owned life insurance 
    Investments in limited partnerships 
    Loan servicing 
    Net gain on sale of loans held for sale 
    Net gain on investment securities 
    Net gain on other assets 
    Amortization of tax credit investment 
    Contingent consideration liability adjustment 
    Other 
        Total noninterest income 
Noninterest expense: 
    Salaries and employee benefits 
    Occupancy and equipment 
    Professional services 
    Computer and data processing 
    Supplies and postage 
    FDIC assessments 
    Advertising and promotions 
    Amortization of intangibles 
    Goodwill impairment 
    Other 
        Total noninterest expense 
Income before income taxes 
Income tax expense 
        Net income 
Preferred stock dividends 
Net income available to common shareholders 

Earnings per common share (Note 17): 
    Basic 
    Diluted 
Cash dividends declared per common share 

Weighted average common shares outstanding: 
    Basic 
    Diluted 

See accompanying notes to the consolidated financial statements. 

- 66 - 

Years ended December 31, 
2016 

2017 

2015 

 $ 

 $ 

   $ 

   $ 
   $ 
   $ 

106,282 
23,755 
73 
130,110 

11,093 
3,931 
2,471 
17,495 
112,615 
13,361 
99,254 

7,391 
5,266 
5,721 
6,104 
1,781 
110 
439 
376 
1,260 
37 
- 
1,200 
5,045 
34,730 

48,675 
16,293 
4,083 
4,935 
2,003 
1,817 
2,171 
1,170 
1,575 
7,791 
90,513 
43,471 
9,945 
33,526 
1,462 
32,064 

2.13 
2.13 
0.85 

  $ 

  $ 

  $ 

  $ 
  $ 
  $ 

92,296 
22,917 
18 
115,231 

8,458 
1,612 
2,471 
12,541 
102,690 
9,638 
93,052 

7,280 
5,396 
5,687 
5,208 
2,808 
300 
436 
240 
2,695 
313 
- 
1,170 
4,227 
35,760 

45,215 
14,529 
5,782 
4,451 
2,047 
1,735 
2,097 
1,249 
- 
7,566 
84,671 
44,141 
12,210 
31,931 
1,462 
30,469 

2.11 
2.10 
0.81 

 $ 

83,575 
21,875 
- 
105,450 

7,306 
1,081 
1,750 
10,137 
95,313 
7,381 
87,932 

7,742 
5,166 
5,084 
2,193 
1,962 
895 
503 
249 
1,988 
27 
(390) 
1,093 
3,825 
30,337 

42,439 
13,856 
3,681 
4,267 
2,155 
1,719 
1,986 
942 
751 
7,597 
79,393 
38,876 
10,539 
28,337 
1,462 
26,875 

1.91 
1.90 
0.80 

  $ 

 $ 

 $ 
 $ 
 $ 

15,044 
15,085 

14,436 
14,491 

14,081 
14,135 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
Consolidated Statements of Comprehensive Income 

(in thousands) 

Net income 
Other comprehensive income (loss), net of tax: 
   Net unrealized gains (losses) on securities available for sale 
   Pension and post-retirement obligations 
Total other comprehensive income (loss), net of tax 
Comprehensive income 

Years ended December 31, 
2016 

2017 

2015 

  $ 

33,526 

  $ 

31,931 

 $ 

28,337 

454 
1,581 
2,035 
35,561 

  $ 

(3,033) 
409 
(2,624) 
29,307 

  $ 

(2,321) 
5 
(2,316) 
26,021 

 $ 

See accompanying notes to the consolidated financial statements. 

- 67 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES  
Consolidated Statements of Changes in Shareholders’ Equity 
Years ended December 31, 2017, 2016 and 2015 

(in thousands,  
except per share data) 

Balance at January 1, 2015 
Comprehensive income: 
   Net income 
   Other comprehensive loss, net of tax 
Purchases of common stock for treasury 
Share-based compensation plans: 
   Share-based compensation 
   Stock options exercised 
   Restricted stock awards issued, net 
   Excess tax benefit 
   Stock awards 
Cash dividends declared: 
   Series A 3% Preferred-$3.00 per share 
   Series B-1 8.48% Preferred-$8.48 per share 
   Common-$0.80 per share 
Balance at December 31, 2015 
Comprehensive income: 
   Net income 
   Other comprehensive loss, net of tax 
Common stock issued 
Share-based compensation plans: 
   Share-based compensation 
   Stock options exercised 
   Restricted stock awards issued, net 
   Excess tax benefit 
   Stock awards 
Cash dividends declared: 
   Series A 3% Preferred-$3.00 per share 
   Series B-1 8.48% Preferred-$8.48 per share 
   Common-$0.81 per share 
Balance at December 31, 2016 

Continued on next page 

Preferred 
Equity 

Common 
Stock 
$  17,340   $    144   $   72,955 

Additional 
Paid-in 
Capital 

Accumulated 
Other 
Comprehensive 
Income (Loss) 

Retained 
Earnings 

Treasury 
Stock 

Total 
Shareholders’ 
Equity 

 $ 203,312    $       (9,011)   $ (5,208)  $    279,532 

- 
- 
- 

-  
- 
- 
- 
- 

- 
- 
- 

-  
- 
- 
- 
- 

- 
- 
- 

28,337   
- 
- 

- 
(2,316)  
- 

- 
- 
(202)  

28,337 
(2,316) 
(202) 

674 
6 

(1,052)   
79 
28 

-  
- 
- 
- 
- 

-    
- 
- 
- 
- 

- 
353   
1,052   
- 
82   

674  
359 
- 
79 
110 

- 
- 
- 

- 
- 
- 
$  17,340   $    144   $   72,690 

- 
- 
- 

(4)  
(1,458)   
(11,267)   

- 
- 
- 
 $ 218,920    $       (11,327)   $ (3,923)  $    293,844 

(4) 
(1,458)  
(11,267)  

- 
- 
- 

- 
- 
- 

-  
- 
- 
- 
- 

- 
- 
3   

- 
- 
8,097 

31,931   
- 
- 

- 
(2,624)  
- 

- 
- 
- 

31,931 
(2,624) 
8,100 

-  
- 
- 
- 
- 

845 
23 
24 
30 
46 

-  
- 
- 
- 
- 

-    
- 
- 
- 
- 

-  
941   
(24)  
- 
82   

845  
964 
- 
30 
128 

- 
- 
- 

(4) 
(1,458)  
(11,702)  
$  17,340      $    147    $  81,755    $ 237,687    $      (13,951)  $  (2,924)  $    320,054    

(4)  
(1,458)   
(11,702)   

- 
- 
- 

- 
- 
- 

- 
- 
- 

- 
- 
- 

See accompanying notes to the consolidated financial statements. 

- 68 - 

 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
   
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES  
Consolidated Statements of Changes in Shareholders’ Equity (Continued) 
Years ended December 31, 2017, 2016 and 2015 

(in thousands,  
except per share data) 

Balance at December 31, 2016 
Balance carried forward 

Cumulative-effect adjustment 
Balance at January 1, 2017 
Comprehensive income: 
   Net income 
   Other comprehensive income, net of tax 
Common stock issued 
Purchase of common stock for treasury 
Repurchase of Series A 3% preferred stock 
Repurchase of Series B-1 8.48% preferred stock 
Share-based compensation plans: 
   Share-based compensation 
   Stock options exercised 
   Restricted stock awards issued, net 
   Stock awards 
Cash dividends declared: 
   Series A 3% Preferred-$3.00 per share 
   Series B-1 8.48% Preferred-$8.48 per share 
   Common-$0.85 per share 
Balance at December 31, 2017 

Preferred 
Equity 
$ 17,340      

- 

$ 17,340   

- 
- 
- 
- 
(5)  
(6)  

-    
- 
- 
- 

- 
- 
- 

$ 17,329      

Common 
Stock 
$    147    $ 81,755     $237,687    $      (13,951)   $  (2,924)   $   320,054    

Treasury 
Stock 

Retained 
Earnings 

Total 
Shareholders’ 
Equity 

Additional 
Paid-in 
Capital 

Accumulated 
Other 
Comprehensive 
Income (Loss) 

- 

-  
$    147    $ 81,476    $237,966    $     (13,951)   $ (2,924)   $   320,054 

(279)  

279   

- 

- 

- 
- 
14   
- 
- 
- 

-  
- 
- 
- 

- 
- 

38,289   

- 
2   
- 

1,174   
5   
21   
91   

33,526   

- 
- 
- 
- 
- 

-    
- 
- 
- 

- 
2,035   
- 
- 
- 
- 

-    
- 
- 
- 

- 
- 
- 
(148)  
- 
- 

-    
408   
(21)  
152   

33,526 
2,035 
38,303 
(148) 
(3) 
(6) 

1,174  
413 
- 
243 

- 
- 
- 

(4) 
(1,458)  
(12,952)  
$    161    $121,058     $257,078    $      (11,916)   $  (2,533)   $   381,177    

(4)  
(1,458)   
(12,952)   

- 
- 
- 

- 
- 
- 

- 
- 
- 

See accompanying notes to the consolidated financial statements. 

- 69 - 

 
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
   
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
Consolidated Statements of Cash Flows 

(in thousands) 

Cash flows from operating activities: 
    Net income 
    Adjustments to reconcile net income to net cash provided by operating activities: 
            Depreciation and amortization 
            Net amortization of premiums on securities 
            Provision for loan losses 
            Share-based compensation 
            Deferred income tax expense (benefit) 
            Proceeds from sale of loans held for sale 
            Originations of loans held for sale 
            Increase in company owned life insurance 
            Net gain on sale of loans held for sale 
            Net gain on investment securities 
            Amortization of tax credit investment 
            Goodwill impairment 
            Net gain on other assets 
            (Increase) decrease in other assets 
            Increase (decrease) in other liabilities 
                Net cash provided by operating activities 
Cash flows from investing activities: 
    Purchases of investment securities: 
        Available for sale 
        Held to maturity 
    Proceeds from principal payments, maturities and calls on investment securities: 
        Available for sale 
        Held to maturity 
    Proceeds from sales of securities available for sale 
    Net loan originations 
    Proceeds from company owned life insurance, net of purchases 
    Proceeds from sales of other assets 
    Purchases of premises and equipment 
    Cash consideration paid for acquisition, net of cash acquired 
                Net cash used in investing activities 
Cash flows from financing activities: 
    Net increase in deposits 
    Net increase (decrease) in short-term borrowings 
    Issuance of long-term debt 
    Debt issuance costs 
    Repurchase of preferred stock 
    Proceeds from issuance of common stock 
    Purchases of common stock for treasury 
    Proceeds from stock options exercised 
    Excess tax benefit on share-based compensation 
    Cash dividends paid to preferred shareholders 
    Cash dividends paid to common shareholders 
                Net cash provided by financing activities 
Net increase in cash and cash equivalents 
Cash and cash equivalents, beginning of period 
Cash and cash equivalents, end of period 

Years ended December 31, 
2016 

2015 

2017 

$ 

33,526 

  $ 

31,931 

  $ 

28,337 

6,177 
3,298 
13,361 
1,174 
12,403 
14,555 
(15,847) 
(1,781) 
(376) 
(1,260) 

- 
1,575 
(37) 
(24,505) 
4,016 
46,279 

(86,434) 
(71,479) 

51,978 
96,376 
50,084 
(404,905) 
(52) 
234 
(7,740) 
(676) 
(372,614) 

214,952 
114,700 
- 
- 
(9)   

38,303 
(148) 
413 
- 

(1,462) 
(12,496) 
354,253 
27,918 
71,277 
99,195 

  $ 

5,958 
3,192 
9,638 
845 
(1,718)   
11,655 
(11,035)   
(2,808)   
(240)   
(2,695)   
- 
- 
(313)   
2,027 
257 
46,694 

5,429 
3,150 
7,381 
674 
1,798 
16,195 
(16,621) 
(1,962) 
(249) 
(1,988) 
390 
751 
(27) 
(545) 
376 
43,089 

(213,413)   
(126,375)   

(271,899) 
(64,397) 

119,190 
66,579 
95,261 
(262,684)   
2,398 
854 
(7,619)   
(868)   
(326,677)   

264,691 
38,400 
- 
- 
- 
- 
- 
964 
30 
(1,462)   
(11,484)   
291,139 
11,156 
60,121 
71,277 

  $ 

127,257 
36,162 
54,277 
(180,067) 
(79) 
365 
(7,493) 

- 

(305,874) 

280,004 
(41,704) 
40,000 
(1,060) 

- 
- 
(202) 
359 
79 
(1,462) 
(11,259) 
264,755 
1,970 
58,151 
60,121 

$ 

See accompanying notes to the consolidated financial statements.

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

Financial Institutions, Inc. (individually referred to herein as the “Parent Company” and together with all of its subsidiaries, collectively 
referred  to  herein  as  the  “Company”)  is  a  financial  holding  company  organized  in  1931  under  the  laws  of  New  York  State  (“New 
York”).  At December 31, 2017, the Company conducted its business through its three subsidiaries: Five Star Bank (the “Bank”), a New 
York  chartered  bank;  Scott  Danahy  Naylon,  LLC  (“SDN”),  a  full  service  insurance  agency;  and  Courier  Capital,  LLC  (“Courier 
Capital”), an  SEC-registered investment advisory and  wealth  management  firm.   The  Company provides a  full range of banking and 
related financial services to consumer, commercial and municipal customers through its bank and nonbank subsidiaries.  

The  accounting  and  reporting  policies  conform  to  general  practices  within  the  banking  industry  and  to  U.S.  generally  accepted 
accounting principles (“GAAP”). 

The Company has evaluated events and transactions for potential recognition or disclosure through the day the financial statements were 
issued and determined there were no material recognizable subsequent events.  

The following is a description of the Company’s significant accounting policies. 

(a.)  Principles of Consolidation 

The  consolidated  financial  statements  include  the  accounts  of  the  Company  and  its  subsidiaries.    All  significant  intercompany 
accounts and transactions have been eliminated in consolidation. 

(b.)  Use of Estimates 

In  preparing  the  consolidated  financial  statements  in  conformity  with  GAAP,  management  is  required  to  make  estimates  and 
assumptions  that  affect  the  reported  amount  of  assets  and  liabilities  as  of  the  date  of  the  statement  of  financial  condition  and 
reported  amounts  of  revenue  and  expenses  during  the  reporting  period.    Material  estimates  relate  to  the  determination  of  the 
allowance  for  loan  losses,  the  carrying  value  of  goodwill  and  deferred  tax  assets,  and  assumptions  used  in  the  defined  benefit 
pension  plan  accounting.    These  estimates  and  assumptions  are  based  on  management’s  best  estimates  and  judgment  and  are 
evaluated  on  an  ongoing  basis  using  historical  experience  and  other  factors,  including  the  current  economic  environment.    The 
Company adjusts these estimates and assumptions  when facts and circumstances dictate.  As future events cannot be determined 
with precision, actual results could differ significantly from the Company’s estimates. 

(c.)  Cash Flow Reporting 

Cash and cash equivalents include cash and due from banks, federal funds sold and interest-bearing deposits in other banks.  Net 
cash flows are reported for loans, deposit transactions and short-term borrowings. 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

Supplemental cash flow information is summarized as follows for the years ended December 31 (in thousands):  

Cash payments: 

Interest expense 
Income taxes 

Noncash investing and financing activities: 

Real estate and other assets acquired in settlement of loans 
Accrued and declared unpaid dividends 
Increase (decrease) in net unsettled security purchases 
Securities transferred from available for sale to held to maturity 
Common stock issued for acquisition 
Assets acquired and liabilities assumed in business combinations: 
   Loans and other non-cash assets, excluding goodwill and other  
      intangible assets 
   Deposits and other liabilities 

(d.)  Investment Securities  

2017 

2016 

2015 

$ 

$ 

14,850 
13,187 

  $ 

11,823 
10,555 

  $ 

9,323 
7,494 

  $ 

426 
3,859 
- 
- 
- 

812 
44 

  $ 

496 
3,403 
(170)   
- 
8,100 

374 
3,185 
(478) 
165,238 
- 

4,848 
1,845 

- 
- 

Investment securities are classified as either available for sale or held to maturity.  Debt securities that management has the positive 
intent  and  ability  to  hold  to  maturity  are  classified  as  held  to  maturity  and  are  recorded  at  amortized  cost.    Other  investment 
securities are classified as available for sale and recorded at fair value, with unrealized gains and losses excluded from earnings and 
reported as a component of comprehensive income and shareholders’ equity. 

Purchase  premiums  and  discounts  are  recognized  in  interest  income  using  the  interest  method  over  the  terms  of  the  securities.  
Securities  are  evaluated  periodically  to  determine  whether  a  decline  in  their  fair  value  is  other  than  temporary.    Management 
utilizes  criteria  such  as,  the  current  intent  to  hold  or  sell  the  security,  the  magnitude  and  duration  of  the  decline  and,  when 
appropriate, consideration of negative changes in expected cash flows, creditworthiness, near term prospects of issuers, the level of 
credit subordination, estimated loss severity, and delinquencies, to determine whether a loss in value is other than temporary.  The 
term “other than temporary” is not intended to indicate that the decline is permanent, but indicates that the prospect for a near-term 
recovery of value is not necessarily favorable.  Declines in the fair value of investment securities below their cost that are deemed 
to  be  other  than  temporary  are  reflected  in  earnings  as  realized  losses  to  the  extent  the  impairment  is  related  to  credit  issues  or 
concerns, or the security  is intended to be  sold.  The amount of impairment related to non-credit related factors is recognized in 
other comprehensive income.  Gains and losses on the sale of securities are recorded on the trade date and are determined using the 
specific identification method. 

(e.)  Loans Held for Sale and Loan Servicing Rights 

The Company generally makes the determination of whether to identify a mortgage as held for sale at the time the loan is closed 
based  on  the  Company’s  intent  and  ability  to  hold  the  loan.    Loans  held  for  sale  are  recorded  at  the  lower  of  cost  or  market 
computed on the aggregate portfolio basis. The amount, by which cost exceeds market value, if any, is accounted for as a valuation 
allowance  with  changes  included  in  the  determination  of  results  of  operations  for  the  period  in  which  the  change  occurs.  The 
amount of loan origination costs and fees are deferred at origination and recognized as part of the gain or loss on sale of the loans, 
determined using the specific identification method, in the consolidated statements of income. 

- 72 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

The Company originates and sells certain residential real estate loans in the secondary market.  The Company typically retains the 
right to service the mortgages upon sale.  Mortgage-servicing rights (“MSRs”) represent the cost of acquiring the contractual rights 
to service loans for others.  MSRs are recorded at their fair value at the time a loan is sold and servicing rights are retained.  MSRs 
are  reported  in  other  assets  in  the  consolidated  statements  of  financial  position  and  are  amortized  to  noninterest  income  in  the 
consolidated statements of income in proportion to and over the period of estimated net servicing income.  The Company uses a 
valuation model that calculates the present value of future cash flows to determine the fair value of servicing rights.  In using this 
valuation method, the Company incorporates assumptions to estimate future net servicing income, which include estimates of the 
cost to service the loan, the discount rate, an inflation rate and prepayment speeds.  On a quarterly basis, the Company evaluates its 
MSRs  for impairment and charges any  such impairment to current period earnings.  In order to evaluate  its MSRs the Company 
stratifies the related mortgage loans on the basis of their predominant risk characteristics, such as interest rates, year of origination 
and  term,  using  discounted  cash  flows  and  market-based  assumptions.    Impairment  of  MSRs  is  recognized  through  a  valuation 
allowance, determined by estimating the fair value of each stratum and comparing it to its carrying value. Subsequent increases in 
fair value are adjusted through the valuation allowance, but only to the extent of the valuation allowance. 

Mortgage loan servicing includes collecting monthly  mortgagor payments, forwarding payments and related accounting reports to 
investors, collecting escrow deposits for the payment of mortgagor property taxes and insurance, paying taxes and insurance from 
escrow  funds  when  due  and  administrating  foreclosure  actions  when  necessary.    Loan  servicing  income  (a  component  of 
noninterest  income  in  the  consolidated  statements  of  income)  consists  of  fees  earned  for  servicing  mortgage  loans  sold  to  third 
parties, net of amortization expense and impairment losses associated with capitalized mortgage servicing assets. 

(f.)  Loans 

Loans are classified as held for investment when management has both the intent and ability to hold the loan for the foreseeable 
future,  or  until  maturity  or  payoff.    Loans  are  carried  at  the  principal  amount  outstanding,  net  of  any  unearned  income  and 
unamortized  deferred  fees  and  costs  on  originated  loans.    Loan  origination  fees  and  certain  direct  loan  origination  costs  are 
deferred,  and  the  net  amount  is  amortized  into  net  interest  income  over  the  contractual  life  of  the  related  loans  or  over  the 
commitment period as an adjustment of  yield.  Interest income on loans is based on the principal balance outstanding computed 
using the effective interest method. 

A loan is considered delinquent when a payment has not been received in accordance with the contractual terms.   The accrual of 
interest  income  for  commercial  loans  is  discontinued  when  there  is  a  clear  indication  that  the  borrower’s  cash  flow  may  not  be 
sufficient to meet payments as they become due, while the accrual of interest income for retail loans is discontinued when loans 
reach specific delinquency levels.  Loans are generally placed on nonaccrual status when contractually past due 90 days or more as 
to  interest  or  principal  payments,  unless  the  loan  is  well  secured  and  in  the  process  of  collection.  Additionally,  if  management 
becomes  aware  of  facts  or  circumstances  that  may  adversely  impact  the  collectability  of  principal  or  interest  on  loans,  it  is 
management’s  practice  to  place  such  loans  on  a  nonaccrual  status  immediately,  rather  than  delaying  such  action  until  the  loans 
become  90  days  past  due.    When  a  loan  is  placed  on  nonaccrual  status,  previously  accrued  and  uncollected  interest  is  reversed, 
amortization of related deferred loan fees or costs is suspended, and income is recorded only to the extent that interest payments are 
subsequently  received  in  cash  and  a  determination  has  been  made  that  the  principal  balance  of  the  loan  is  collectible.  If 
collectability of the principal is in doubt,  payments received are applied to loan principal.  A nonaccrual loan  may be  returned to 
accrual  status  when  all  delinquent  principal  and  interest  payments  become  current  in  accordance  with  the  terms  of  the  loan 
agreement, the borrower has demonstrated a period of sustained performance (generally a minimum of six months) and the ultimate 
collectability of the total contractual principal and interest is no longer in doubt. 

The Company’s loan policy dictates the guidelines to be followed in determining when a loan is charged-off. All charge offs are 
approved by the Bank’s senior loan officers or loan committees, depending on the amount of the charge off, and are reported  in 
aggregate  to  the  Bank’s  Board  of  Directors.    Commercial  business  and  commercial  mortgage  loans  are  charged-off  when  a 
determination  is  made  that  the  financial  condition  of  the  borrower  indicates  that  the  loan  will  not  be  collectible  in  the  ordinary 
course  of  business.    Residential  mortgage  loans  and  home  equities  are  generally  charged-off  or  written  down  when  the  credit 
becomes severely delinquent and the balance exceeds the fair value of the property less costs to sell.  Indirect and other consumer 
loans, both secured and unsecured, are generally charged-off in full during the month in which the loan becomes 120 days past due, 
unless the collateral is in the process of repossession in accordance with the Company’s policy. 

- 73 - 

 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

A loan is accounted for as a troubled debt restructuring if  the Company,  for economic  or legal reasons related to the borrower’s 
financial  condition,  grants  a  significant  concession  to  the  borrower  that  it  would  not  otherwise  consider.    A  troubled  debt 
restructuring may involve the receipt of assets from the debtor in partial or full satisfaction of the loan, or a modification of terms 
such as a reduction of the stated interest rate or face amount of the loan, a reduction of accrued interest, an extension of the maturity 
date  at  a  stated  interest  rate  lower  than  the  current  market  rate  for  a  new  loan  with  similar  risk,  or  some  combination  of  these 
concessions.  Troubled  debt  restructurings  generally  remain  on  nonaccrual  status  until  there  is  a  sustained  period  of  payment 
performance (usually six months or longer) and there is a reasonable assurance that the payments will continue.  See Allowance for 
Loan Losses below for further policy discussion and see Note 5 – Loans for additional information. 

(g.)  Off-Balance Sheet Financial Instruments 

In the ordinary course of business, the Company enters into off-balance sheet financial instruments consisting of commitments to 
extend  credit,  standby  letters  of  credit  and  financial  guarantees.  Such  financial  instruments  are  recorded  in  the  consolidated 
financial statements when they are funded or when related fees are incurred or received.  The Company periodically evaluates the 
credit risks inherent in these commitments and establishes loss allowances for such risks if and when these are deemed necessary. 

The Company recognizes as liabilities the fair value of the obligations undertaken in issuing the guarantees under the standby letters 
of credit, net of the related amortization at inception. The fair value approximates the unamortized fees received from the customers 
for issuing the standby letters of credit. The fees are deferred and recognized on a straight-line basis over the commitment period.  
Standby letters of credit outstanding typically have original terms ranging from one to five years.  Fees received for providing loan 
commitments and letters of credit that result in loans are typically deferred and amortized to interest income over the life  of the 
related  loan,  beginning  with  the  initial  borrowing.  Fees  on  commitments  and  letters  of  credit  are  amortized  to  other  income  as 
banking fees and commissions over the commitment period when funding is not expected. 

(h.) Allowance for Loan Losses 

The allowance for loan losses is established through charges to earnings in the form of a provision for loan losses.  When a  loan or 
portion  of  a  loan  is  determined  to  be  uncollectible,  the  portion  deemed  uncollectible  is  charged  against  the  allowance  and 
subsequent recoveries, if any, are credited to the allowance. 

The allowance for loan losses is evaluated on a regular basis and is based upon periodic review of the collectability of the  loans in 
light of historical experience, the nature and volume of the loan portfolio, adverse situations that may affect the borrower’s ability 
to repay, estimated value of any underlying collateral, and prevailing economic conditions.  This evaluation is inherently subjective 
as it requires estimates that are susceptible to significant revision as more information becomes available.  

The  allowance  consists  of  specific  and  general  components.    Specific  allowances  are  established  for  impaired  loans.  Impaired 
commercial business and commercial mortgage loans are individually evaluated and measured for impairment based on the present 
value  of  expected  future  cash  flows  discounted  at  the  loan’s  effective  interest  rate,  a  loan’s  observable  market  price,  or  the  fair 
value of the collateral if the loan is collateral dependent.  Regardless of the measurement method, impairment is based on the fair 
value of the collateral when foreclosure is probable.  If the recorded investment in impaired loans exceeds the measure of estimated 
fair value, a specific allowance is established as a component of the allowance for loan losses.  Interest payments on impaired loans 
are  typically  applied  to  principal  unless  collectability  of  the  principal  amount  is  reasonably  assured,  in  which  case  interest  is 
recognized on a cash basis.  Impaired loans, or portions thereof, are charged-off when deemed uncollectible. 

- 74 - 

 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

A loan is considered impaired when, based on current information and events, it is probable that the Company  will be  unable to 
collect the scheduled payments of principal or interest when due according to the contractual terms of the loan agreement. Factors 
considered  in  determining  impairment  include  payment  status  and  the  probability  of  collecting  scheduled  principal  and  interest 
payments  when  due.  Loans  that  experience  insignificant  payment  delays  and  payment  shortfalls  generally  are  not  classified  as 
impaired. The Company determines the significance of payment delays and payment shortfalls on a case-by-case basis, taking into 
consideration all of the circumstances surrounding the loan and the borrower, including the length of the delay, the reasons  for the 
delay,  the  borrower’s  prior  payment  record,  and  the  amount  of  the  shortfall  in  relation  to  the  principal  and  interest  owed. 
Impairment is measured on a loan by loan basis by either the present value of expected future cash flows discounted at the loan’s 
effective interest rate, the loans obtainable market price, or the fair value of the collateral if the loan is collateral dependent. Large 
groups  of  homogeneous  loans  are  collectively  evaluated  for  impairment.  Accordingly,  the  Company  does  not  separately  identify 
individual consumer and residential loans for impairment disclosures unless the loan has been subject to a troubled debt restructure. 
At  December  31,  2017,  there  were  no  commitments  to  lend  additional  funds  to  those  borrowers  whose  loans  were  classified  as 
impaired. 

General allowances are established for loan losses on a portfolio basis for loans that are collectively evaluated for impairment. The 
portfolio  is  grouped  into  similar  risk  characteristics,  primarily  loan  type.    The  Company  applies  an  estimated  loss  rate,  which 
considers both look-back and loss emergence periods, to each loan group.  The loss rate is based on historical experience, with a 
look-back  period  of  24  months,  and  as  a  result  can  differ  from  actual  losses  incurred  in  the  future.    The  historical  loss  rate  is 
adjusted by the loss emergence periods that range from 12 to 28 months depending on the loan type, and for qualitative factors such 
as;  levels and trends of delinquent and non-accruing loans, trends in volume and terms, effects of changes in lending policy, the 
experience,  ability  and  depth  of  management,  national  and  local  economic  trends  and  conditions,  concentrations  of  credit  risk, 
interest  rates,  highly  leveraged  borrowers,  information  risk  and  collateral  risk.    The  qualitative  factors  are  reviewed  at  least 
quarterly and adjustments are made as needed. 

While management evaluates currently available information in establishing the allowance for loan losses, future adjustments to the 
allowance  may be necessary if conditions differ substantially from the assumptions used in  making the evaluations.  In addition, 
various regulatory agencies, as an integral part of their examination process, periodically review a financial institution’s  allowance 
for  loan  losses.    Such  agencies  may  require  the  financial  institution  to  recognize  additions  to  the  allowance  based  on  their 
judgments about information available to them at the time of their examination. 

(i.)  Other Real Estate Owned 

Other real estate owned consists of properties acquired through foreclosure or by acceptance of a deed in lieu of foreclosure. These 
assets are recorded at the lower of fair value of the asset acquired less estimated costs to sell or “cost” (defined as the fair value at 
initial foreclosure). At the time of foreclosure, or when foreclosure occurs in-substance, the excess, if any, of the loan over the fair 
market  value  of  the  assets  received,  less  estimated  selling  costs,  is  charged  to  the  allowance  for  loan  losses  and  any  subsequent 
valuation write-downs are charged to other expense.  In connection with the determination of the allowance for loan losses and the 
valuation of other real estate owned, management obtains appraisals for properties.  Operating costs associated with the properties 
are charged to expense as incurred. Gains on the sale of other real estate owned are included in income when title has passed and 
the sale has met the minimum down payment requirements prescribed by GAAP.  The balance of other real estate owned was $148 
thousand and $107 thousand at December 31, 2017 and 2016, respectively. 

(j.)  Company Owned Life Insurance  

The Company holds life insurance policies on certain current and former employees.  The Company is the owner and beneficiary of 
the policies.  The cash surrender value of these policies is included as an asset on the consolidated statements of financial condition, 
and any increase in cash surrender value is recorded as noninterest income on the consolidated statements  of income.  In the event 
of the death of an insured individual under these policies, the Company would receive a death benefit which would be recorded as 
noninterest income. 

- 75 - 

 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

(k.)  Premises and Equipment 

Premises  and  equipment  are  stated  at  cost,  less  accumulated  depreciation  and  amortization.    Depreciation  is  computed  on  the 
straight-line  method  over  the  estimated  useful  lives  of  the  assets.    The  Company  generally  amortizes  buildings  and  building 
improvements over a period of 15 to 39 years and  software,  furniture and equipment over a period of 3 to 10 years.   Leasehold 
improvements are amortized over the shorter of the lease term or the useful life of the improvements.  Premises and equipment are 
periodically reviewed for impairment or when circumstances present indicators of impairment. 

(l.)  Goodwill and Other Intangible Assets 

The excess of the cost of an acquisition over the fair value of the net assets acquired consists primarily of goodwill, core deposit 
intangibles, and other identifiable intangible assets.  Intangible assets are acquired assets that lack physical substance  but can be 
distinguished from goodwill because of contractual or other legal rights or because the asset is capable of being sold or exchanged 
either  on  its  own  or  in  combination  with  a  related  contract,  asset,  or  liability.  The  Company’s  intangible  assets  consist  of  core 
deposits  and  other  intangible  assets  (primarily  customer  relationships).    Core  deposit  intangible  assets  are  amortized  on  an 
accelerated  basis  over  their  estimated  life  of  approximately  nine  and  a  half  years.    Other  intangible  assets  are  amortized  on  an 
accelerated  basis  over  their  weighted  average  estimated  life  of  approximately  twenty  years.    The  Company  reviews  long-lived 
assets and certain identifiable intangibles for impairment at least annually, or whenever events or changes in circumstances indicate 
that the carrying amount of an asset may not be recoverable, in which case an impairment charge would be recorded. 

Goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis, and more frequently if an event 
occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. 
The  impairment  testing  process  is  conducted  by  assigning  net  assets  and  goodwill  to  each  reporting  unit.  An  initial  qualitative 
evaluation (Step 0) is made to assess the likelihood of impairment and determine whether further quantitative testing to calculate 
the fair value is necessary. When the qualitative evaluation indicates that impairment is more likely than not, quantitative testing is 
required  whereby  the  fair  value  of  each  reporting  unit  is  calculated  and  compared  to  the  recorded  book  value  (Step  1).    If  the 
calculated  fair  value  of  the  reporting  unit  exceeds  its  carrying  value,  then  goodwill  is  not  considered  impaired.  However,  if  the 
carrying  value  of  a  reporting  unit  exceeds  its  calculated  fair  value,  a  goodwill  impairment  charge  is  recognized.  See  Note  7  for 
additional information on goodwill and other intangible assets. 

(m.) Federal Home Loan Bank (“FHLB”) and Federal Reserve Bank (“FRB”) Stock 

The non-marketable investments in FHLB and FRB stock are included in other assets in the consolidated statements of financial 
condition at par value or cost and are periodically reviewed for impairment.  The dividends received relative to these investments 
are included in other noninterest income in the consolidated statements of income. 

As  a  member  of  the  FHLB  system,  the  Company  is  required  to  maintain  a  specified  investment  in  FHLB  of  New  York 
(“FHLBNY”) stock in proportion to its volume of certain transactions with the FHLB.  FHLBNY stock totaled $21.9 million and 
$16.9 million as of December 31, 2017 and 2016, respectively. 

As a member of the FRB system, the Company is required to maintain a specified investment in FRB stock based on a ratio relative 
to the Company’s capital.  FRB stock totaled $5.8 million and $4.9 million as of December 31, 2017 and 2016, respectively. 

(n.) Equity Method Investments 

The  Company  has  investments  in  limited  partnerships,  primarily  Small  Business  Investment  Companies,  and  accounts  for  these 
investments  under the equity  method.  These investments are included in other assets in  the consolidated statements of  financial 
condition and totaled $5.7 million and $5.6 million as of December 31, 2017 and 2016, respectively. 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

(o.)  Derivative Instruments and Hedging Activities 

Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 815, Derivatives and Hedging 
(“ASC  815”),  provides  the  disclosure  requirements  for  derivatives  and  hedging  activities  with  the  intent  to  provide  users  of 
financial statements with an enhanced understanding of: (a) how and why an entity uses derivative instruments, (b) how the entity 
accounts for derivative instruments and related hedged items, and (c) how derivative instruments and related hedged items affect an 
entity’s  financial  position,  financial  performance,  and  cash  flows.  Further,  qualitative  disclosures  are  required  that  explain  the 
Company’s objectives and strategies for using derivatives, as well as quantitative disclosures about the fair value of and gains and 
losses on derivative instruments, and disclosures about credit-risk-related contingent features in derivative instruments. 

As required by ASC 815, the Company records all derivatives on the balance sheet at fair value.  The accounting for changes in the 
fair value of derivatives depends on the intended use of the derivative, whether the Company has elected to designate a derivative in 
a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply 
hedge  accounting.  Currently,  none  of  the  Company’s  derivatives  are  designated  in  qualifying  hedging  relationships,  as  the 
derivatives  are  not  used  to  manage  risks  within  the  Company’s  assets  or  liabilities.  As  such,  all  changes  in  fair  value  of  the 
Company’s derivatives are recognized directly in earnings. 

In accordance with the FASB’s fair value measurement guidance, the Company made an accounting policy election to measure the 
credit  risk  of  its  derivative  financial  instruments  that  are  subject  to  master  netting  agreements  on  a  net  basis  by  counterparty 
portfolio. 

(p.)  Treasury Stock 

Acquisitions of treasury stock are recorded at cost.  The reissuance of shares in treasury is recorded at weighted-average cost. 

(q.)  Employee Benefits 

The  Company  maintains  an  employer  sponsored  401(k)  plan  where  participants  may  make  contributions  in  the  form  of  salary 
deferrals  and  the  Company  may  provide  discretionary  matching  contributions  in  accordance  with  the  terms  of  the  plan.   
Contributions due under the terms of our defined contribution plans are accrued as earned by employees.  

The  Company  also  participates  in  a  non-contributory  defined  benefit  pension  plan  for  certain  employees  who  previously  met 
participation requirements.  The Company also  provides post-retirement benefits, principally health and dental care, to employees 
of  a  previously  acquired  entity.    The  Company  has  closed  the  pension  and  post-retirement  plans  to  new  participants.    The 
actuarially determined pension benefit is based on  years of service and the employee’s highest average compensation during five 
consecutive  years of employment.   The  Company’s policy is to at  least  fund the  minimum  amount required by the Employment 
Retirement Income Security Act of 1974.  The cost of the pension and post-retirement plans are based on actuarial computations of 
current and future benefits for employees, and is charged to noninterest expense in the consolidated statements of income. 

The  Company  recognizes  an  asset  or  a  liability  for  a  plans’  overfunded  status  or  underfunded  status,  respectively,  in  the 
consolidated financial statements and reports changes in the funded status as a component of other comprehensive income, net  of 
applicable taxes, in the year in which changes occur. 

Effective  January  1,  2016,  the  Company’s  401(k)  plan  was  amended  and  the  Company’s  prior  matching  contribution  was 
discontinued.  Concurrent with the 401(k) plan amendment, the  Company’s defined benefit pension plan was amended to modify 
the current benefit formula to reflect the discontinuance of the matching contribution in the 401(k) plan, to open the defined benefit 
pension plan up to eligible employees who were hired on and after January 1, 2007,  which provides those new participants with a 
cash balance benefit formula. 

(r.)  Share-Based Compensation Plans 

Compensation expense  for stock options and restricted stock  awards is based on the fair value of the award on the measurement 
date, which, for the Company, is the date of grant and is recognized ratably over the service period of the award.  The fair value of 
stock options is estimated using the Black-Scholes option-pricing model.  The fair value of restricted stock awards is generally the 
market price of the Company’s stock on the date of grant. 

Share-based compensation expense is included in the consolidated statements of income under salaries and employee benefits for 
awards granted to management and in other noninterest expense for awards granted to directors. 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

(s.)  Income Taxes 

Income taxes are accounted for using the asset and liability method.  Deferred tax assets and liabilities are recognized for the future 
tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and 
their respective tax bases.  Deferred tax assets and liabilities are measured using enacted tax rates in effect for the year  in which 
those temporary differences are expected to be recovered or settled.  The effect of a change in tax rates on deferred tax assets and 
liabilities is recognized in income in the period that includes the enactment date.  A valuation allowance is recognized on deferred 
tax  assets  if,  based  upon  the  weight  of  available  evidence,  it  is  more  likely  than  not  that  some  or  all  of  the  assets  may  not  be 
realized.  The Company recognizes interest and/or penalties related to income tax matters in income tax expense. 

(t.)  Comprehensive Income 

Comprehensive income includes all changes in shareholders’ equity during a period, except those resulting from transactions with 
shareholders.  In addition to net income, other components of the Company’s comprehensive income include the after-tax effect of 
changes in net unrealized gain / loss on securities available for sale and changes in net actuarial gain / loss on defined benefit post-
retirement  plans.    Comprehensive  income  is  reported  in  the  accompanying  consolidated  statements  of  changes  in  shareholders’ 
equity and consolidated statements of comprehensive income.  See Note 14 - Accumulated Other Comprehensive Income (Loss) for 
additional information. 

(u.) Earnings Per Common Share 

The  Company  calculates  earnings  per  common  share  (“EPS”)  using  the  two-class  method  in  accordance  with  FASB  ASC  Topic 
260, “Earnings Per Share”.  The two-class method requires the Company to present EPS as if all of the earnings for the period are 
distributed to common shareholders and any participating securities, regardless of whether any actual dividends or distributions are 
made.    All  outstanding  unvested  share-based  payment  awards  that  contain  rights  to  non-forfeitable  dividends  are  considered 
participating securities.   

Basic  EPS  is  computed  by  dividing  distributed  and  undistributed  earnings  available  to  common  shareholders  by  the  weighted 
average  number  of  common  shares  outstanding  for  the  period.  Distributed  and  undistributed  earnings  available  to  common 
shareholders  represent  net  income  reduced  by  preferred  stock  dividends  and  distributed  and  undistributed  earnings  available  to 
participating securities. Common shares outstanding include common stock and vested restricted stock awards. Diluted EPS reflects 
the assumed conversion of all potential dilutive securities.  A reconciliation of the weighted-average shares used in calculating basic 
earnings per common share and the weighted average common shares used in calculating diluted earnings per common share for the 
reported periods is provided in Note 17 - Earnings Per Common Share. 

(v.)  Reclassifications 

Certain items in prior financial statements have been reclassified to conform to the current presentation. 

(w.) Recent Accounting Pronouncements 

In  May  2014,  the  FASB  issued  Accounting  Standards  Update  (“ASU”)  No.  2014-09,  Revenue  from  Contracts  with  Customers 
(Topic 606).  ASU 2014-09 implements a common revenue standard that clarifies the principles for recognizing revenue. The core 
principle  of  ASU  2014-09  is  that  an  entity  should  recognize  revenue  to  depict  the  transfer  of  promised  goods  or  services  to 
customers  in  an  amount  that  reflects  the  consideration  to  which  the  entity  expects  to  be  entitled  in  exchange  for  those  goods  or 
services.  To achieve that core principle, an entity should apply the following steps: (i) identify the contract(s) with a customer, (ii) 
identify the performance obligations in the contract, (iii) determine the transaction price, (iv) allocate the transaction price to the 
performance obligations in the contract and (v) recognize revenue when (or as) the entity satisfies a performance obligation.  The 
effective date was deferred for one year to the interim and annual periods beginning on or after December 15, 2017. Early adoption 
is  permitted  as  of  the  original  effective  date  –  interim  and  annual  periods  beginning  on  or  after  December  15,  2016.    The 
Company’s largest source of revenue is net interest income on financial assets and liabilities, which is explicitly excluded from the 
scope of ASU 2014-09. Revenue streams that are within the scope of ASU 2014-09 include insurance income, investment advisory 
fees, service charges on deposits and ATM and debit card fees. The adoption of ASU 2014-09, as of January 1, 2018, did not have a 
significant impact on the Company’s financial statements. The Company adopted ASU 2014-09 using the modified retrospective 
transition method with a cumulative effect adjustment to opening retained earnings as of January 1, 2018.  

- 78 - 

 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

In  January  2016,  the  FASB  issued  ASU  No.  2016-01,  Financial  Instruments  -  Overall  (Subtopic  825-10)  -  Recognition  and 
Measurement of Financial Assets and Financial Liabilities. ASU 2016-01 is intended to improve the recognition and measurement 
of financial instruments by requiring equity investments to be measured at fair value with changes in fair value recognized in net 
income;  requiring  entities  to  use  the  exit  price  notion  when  measuring  the  fair  value  of  financial  instruments  for  disclosure 
purposes; requiring separate presentation of financial assets and financial liabilities by measurement category and form of financial 
asset on the balance sheet or the accompanying notes to the financial statements; eliminating the requirement for entities to disclose 
the method(s) and significant assumptions used to estimate the fair value that is required to be disclosed for financial instruments 
measured and amortized at cost on the balance sheet; and requiring an entity to present separately in other comprehensive income 
the portion of the total change in the fair value of a liability resulting from a change in the instrument-specific credit risk when the 
entity has elected to measure the liability at fair value in accordance with the fair value option for financial instruments. ASU 2016-
01  is  effective  for  annual  periods  and  interim  periods  within  those  annual  periods,  beginning  after  December  15,  2017.  The 
amendments should be applied by  means of a cumulative-effect adjustment to the balance sheet as of the beginning of the  fiscal 
year  of  adoption.  The  amendments  related  to  equity  securities  without  readily  determinable  fair  values  (including  disclosure 
requirements)  should  be  applied  prospectively  to  equity  investments  that  exist  as  of  the  date  of  adoption.  The  adoption  of  ASU 
2016-01 is not expected to have a significant impact on the Company’s financial statements. 

In February 2016, the FASB  issued  ASU No. 2016-02,  Leases  (Topic 842).   ASU 2016-02 establishes a right of  use  model that 
requires a lessee to record a right of use asset and a lease liability for all leases with terms longer than 12 months.  Leases will be 
classified as either finance or operating, with classification affecting the pattern of expense recognition in the income statement. For 
lessors, the guidance modifies the classification criteria and the accounting for sales-type and direct financing leases. A lease will 
be treated as a sale if it transfers all of the risks and rewards, as well as control of the underlying asset, to the lessee. If risks and 
rewards  are  conveyed  without  the  transfer  of  control,  the  lease  is  treated  as  a  financing.  If  the  lessor  doesn’t  convey  risks  and 
rewards or control, an operating lease results. The amendments are effective for fiscal years beginning after December 15, 2018, 
including interim periods within those fiscal years for public business entities. Entities are required to use a modified retrospective 
approach for leases that exist or are entered into after the beginning of the earliest comparative period in the financial statements, 
with certain practical expedients available. Early adoption is permitted.  The Company is assessing the impact of ASU 2016-02 on 
its financial statements.  

In March 2016, the FASB issued ASU No. 2016-09, Compensation - Stock Compensation (Topic 718) - Improvements to Employee 
Share-Based  Payment  Accounting.    ASU  2016-09  requires  all  income  tax  effects  of  awards  to  be  recognized  in  the  income 
statement when the awards vest or are settled. It also allows an employer to repurchase more of an employee’s shares than it  can 
today  for  tax  withholding  purposes  without  triggering  liability  accounting  and  to  make  a  policy  election  for  forfeitures  as  they 
occur. The guidance is effective for fiscal years beginning after December 15, 2016, and interim periods within those years.  Early 
adoption was permitted. The adoption of ASU 2016-09 did not have a significant impact on the Company’s financial statements.  

In June 2016, the FASB issued ASU No. 2016-13,  Financial Instruments  –  Credit  Losses (Topic 326)  – Measurement of Credit 
Losses on Financial Instruments.  ASU 2016-13 amends guidance on reporting credit losses for financial assets held at amortized 
cost basis and available for sale debt securities.  Topic 326 eliminates the probable initial recognition threshold in current GAAP 
and  instead,  requires  an  entity  to  reflect  its  current  estimate  of  all  expected  credit  losses  based  on  historical  experience,  current 
conditions and reasonable and supportable forecasts. The allowance for credit losses is a valuation account that is deducted from the 
amortized cost basis of the financial assets to present the net amount expected to be collected. The guidance is effective for fiscal 
years  beginning  after  December  15,  2019,  and  interim  periods  within  those  years.  Early  adoption  is  permitted  beginning  after 
December 15, 2018. The Company is assessing the impact of ASU 2016-13 on its financial statements. 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

In  August  2016,  the  FASB  issued  ASU  No.  2016-15,  Statement  of  Cash  Flows  (Topic  230)  –  Classification  of  Certain  Cash 
Receipts and Cash Payments. ASU 2016-15 provides guidance on the following eight specific cash flow issues: 1) debt prepayment 
or debt extinguishment costs; 2) settlement of zero-coupon debt instruments or other debt instruments  with coupon interest rates 
that are insignificant in relation to the effective interest rate of the borrowing; 3) contingent consideration payments made after a 
business combination; 4) proceeds from the settlement of insurance claims; 5) proceeds from the settlement of corporate-owned life 
insurance  policies,  including  bank-owned  life  insurance  policies;  6)  distributions  received  from  equity  method  investees;  7) 
beneficial  interests  in  securitization  transactions;  and  8)  separately  identifiable  cash  flows  and  application  of  the  predominance 
principle.  The  guidance  is  effective  for  fiscal  years  beginning  after  December  15,  2017,  including  interim  periods  within  those 
fiscal years.  Early adoption was permitted, including adoption in an interim period. As this guidance only affects the classification 
within the statement of cash flows, this ASU is not expected to have a significant impact on the Company's financial statements. 

In  January  2017,  the  FASB  issued  ASU  No.  2017-04,  Intangibles  -  Goodwill  and  Other  (Topic  350)  –  Simplifying  the  Test  for 
Goodwill Impairment. ASU 2017-04 simplifies the subsequent measurement of goodwill by eliminating Step 2 from the goodwill 
impairment  test.  Under  the  new  guidance,  an  entity  will  recognize  an  impairment  charge  for  the  amount  by  which  the  carrying 
value exceeds the fair value. This standard is effective for annual or any interim goodwill impairment tests in fiscal years beginning 
after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment tests performed on testing dates 
after January 1, 2017. The Company early adopted ASU 2017-04 during the quarter ended June 30, 2017, in connection with the 
interim  goodwill  impairment  test  that  was  performed.    For  additional  details,  see  Note 6,  Goodwill  and  Other  Intangible  Assets.  
The early adoption of ASU 2017-04 did not have a significant impact on the Company’s financial statements. 

In March 2017, the FASB issued ASU No. 2017-07, Compensation – Retirement Benefits (Topic 715) – Improving the Presentation 
of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost, which provides additional guidance on the presentation 
of net periodic pension and postretirement benefit costs in the income statement and on the components eligible for capitalization. 
The amendments in this  ASU require that an employer report the service  cost component of the  net periodic benefit costs in the 
same income statement line item as other compensation costs arising from services rendered by employees during the period. The 
non-service-cost components of net periodic benefit costs are to be presented in the income statement separately from the service 
cost components and outside a subtotal of income from operations. The ASU also allows for the capitalization of the service cost 
components, when applicable (i.e., as a cost of internally manufactured inventory or a self-constructed asset). The amendments are 
effective  for  annual  periods  beginning  after  December  15,  2017,  including  interim  periods  within  those  annual  periods;  early 
adoption  was permitted as of the beginning of an annual period for which financial statements (interim or annual) have not been 
issued or made available for issuance. The amendments in this ASU are to be applied retrospectively. The Company is assessing the 
impact of ASU 2017-07 on its financial statements.  

In  March  2017,  the  FASB  issued  ASU  No.  2017-08,  Receivables  -  Nonrefundable  Fees  and  Other  Costs  (Subtopic  310-20)  – 
Premium  Amortization  on  Purchased  Callable  Debt  Securities.  These  amendments  shorten  the  amortization  period  for  certain 
callable debt securities held at a premium. Specifically, the amendments require the premium to be amortized to the earliest  call 
date. The amendments do not require an accounting change for securities held at a discount; the discount continues to be amortized 
to  maturity.  The  guidance  is  effective  for  public  business  entities  for  fiscal  years,  and  interim  periods  within  those  fiscal  years, 
beginning after December 15, 2018. Early adoption is permitted, including adoption in an interim period. If an entity early adopts in 
an interim period, any adjustments should be reflected as of the beginning of the fiscal year that includes that interim period. The 
amendments should be applied on a modified retrospective basis, with a cumulative-effect adjustment directly to retained earnings 
as of the beginning of the period of adoption. The Company is assessing the impact of ASU 2017-08 on its financial statements. 

In August 2017, the FASB issued ASU No. 2017-12, Derivatives and Hedging (Topic 815) – Targeted Improvements to Accounting 
for  Hedging  Activities.  These  amendments:  (a)  expand  and  refine  hedge  accounting  for  both  financial  and  non-financial  risk 
components,  (b)  align  the  recognition  and  presentation  of  the  effects  of  hedging  instruments  and  hedge  items  in  the  financial 
statements, and (c) include certain targeted improvements to ease the application of current guidance related to the assessment of 
hedge effectiveness. The guidance is effective  for public business entities for fiscal years, and interim periods within those fiscal 
years, beginning after December 15, 2018. Early adoption is permitted, including adoption in an interim period. If an entity  early 
adopts  in  an  interim  period,  any  adjustments  should  be  reflected  as  of  the  beginning  of  the  fiscal  year  that  includes  that  interim 
period. The amendments related to cash flow and net investment hedges existing at the date of adoption should be applied by means 
of a cumulative-effect adjustment to the balance sheet as of the beginning of the fiscal year of adoption. The amendments related to 
presentation and disclosure should be applied prospectively. The Company is assessing the impact of ASU 2017-12 on its financial 
statements. 

- 80 - 

 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(1.)  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued) 

In  February  2018,  the  FASB  issued  ASU  No.  2018-02,  Income  Statement-Reporting  Comprehensive  Income  (Topic  220)  – 
Reclassification of Certain Tax Effects from Accumulated Other Comprehensive  Income. ASU  2018-02 permits a reclassification 
from  accumulated  other  comprehensive  income  to  retained  earnings  for  stranded  tax  effects  resulting  from  the  TCJ  Act.  The 
guidance is effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years.  Early 
adoption is permitted, including adoption in any interim period.  The amendments should be applied either in the period of adoption 
or retrospectively to each period (or periods) in which the effect of the change in the federal corporate income tax rate in  the TCJ 
Act is recognized.  The Company is assessing the impact of ASU 2018-02 on its financial statements. 

(2.)  BUSINESS COMBINATIONS 

2017 Activity - Robshaw & Julian Acquisition 

On  August  31,  2017,  Courier  Capital  completed  the  acquisition  of  the  assets  of  Robshaw  &  Julian  Associates,  Inc.  (“Robshaw  & 
Julian”),  a  registered  investment  advisor  with  approximately  $175  million  in  assets  under  management,  which  increased  Courier 
Capital’s total assets under management to a total of approximately $1.6 billion.  Consideration for  the acquisition included cash and 
potential future cash bonuses contingent upon achievement of certain revenue performance targets through August 2020.  As a result of 
the acquisition, Courier Capital recorded goodwill of $1.0 million and other intangible assets of $810 thousand.  The goodwill and other 
intangible assets are expected to be deductible for income tax purposes.  The allocation of acquisition cost to the assets acquired and 
liabilities assumed and pro forma results of operations for this acquisition have not been presented because the effect of this acquisition 
was not material to the Company’s consolidated financial statements. 

2016 Activity - Courier Capital Acquisition 

On  January  5,  2016,  the  Company  completed  the  acquisition  of  Courier  Capital  Corporation,  a  registered  investment  advisory  and 
wealth management firm with approximately $1.2 billion in assets under management at the time of acquisition.  Consideration for the 
acquisition totaled $9.0 million and included stock of $8.1 million and $918 thousand of cash.  The acquisition also included up to $2.8 
million of potential future payments of stock and up to $2.2 million of potential future cash bonuses contingent upon Courier Capital 
meeting certain EBITDA performance targets through 2018.  In addition, the Company purchased two pieces of real property in Buffalo 
and  Jamestown,  New  York  used,  but  not  owned  by  Courier  Capital  for  total  cash  considerations  of  $1.3  million.    As  a  result  of  the 
acquisition, the Company recorded goodwill of $6.0 million and other intangible assets of $3.9 million.  The goodwill is not expected to 
be deductible for income tax purposes.  Pro forma results of operations for this acquisition have not been presented because the effect of 
this acquisition was not material to the Company’s consolidated financial statements. 

This acquisition was accounted for under the acquisition method in accordance with FASB ASC Topic 805.  Accordingly, the assets and 
liabilities,  both  tangible  and  intangible,  were  recorded  at  their  estimated  fair  values  as  of  the  acquisition  date.    The  following  table 
presents the allocation of acquisition cost to the assets acquired and liabilities assumed, based on their estimated fair values. 

Cash 
Identified intangible assets 
Premises and equipment, accounts receivable and other assets 
Deferred tax liability 
Other liabilities 
Net assets acquired 

$ 

$ 

50 
3,928 
870 
(1,797) 
(48) 
3,003 

The amounts assigned to goodwill and other intangible assets for the Courier Capital acquisition are as follows:  

Goodwill 
Other intangible assets – customer relationships 
Other intangible assets – other 

Amount 
allocated 

  $ 

  $ 

6,015 
3,900 
28 
9,943 

Useful life 
 (in years) 
n/a 
20 
5 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(3.) 

INVESTMENT SECURITIES 

The amortized cost and estimated fair value of investment securities are summarized below (in thousands).  

December 31, 2017 
Securities available for sale: 
U.S. Government agencies and government 
    sponsored enterprises 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
        Privately issued 
            Total mortgage-backed securities 
                Total available for sale securities 
Securities held to maturity: 
State and political subdivisions 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
        Government National Mortgage Association 
            Total mortgage-backed securities 
                Total held to maturity securities 

December 31, 2016 
Securities available for sale: 
U.S. Government agencies and government 
    sponsored enterprises 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
        Privately issued 
            Total mortgage-backed securities 
Asset-backed securities 
                Total available for sale securities 

Amortized 
Cost 

  Unrealized 

  Unrealized 

Gains 

Losses 

Fair 
Value 

$ 

163,025 

  $ 

122 

  $ 

1,258 

  $ 

161,889 

311,830 
41,290 
12,051 

217 
45 
- 
365,433 
528,458 

283,557 

9,732 
3,213 
26,841 

76,432 
93,810 
22,881 
232,909 
516,466 

  $ 

  $ 

$ 

$ 

313 
76 
193 

1 
- 
976 
1,559 
1,681 

2,317 

16 
- 
- 

- 
3 
5 
24 
2,341 

  $ 

  $ 

3,220 
675 
12 

1 
- 
- 
3,908 
5,166 

662 

88 
119 
330 

1,958 
2,165 
502 
5,162 
5,824 

  $ 

  $ 

308,923 
40,691 
12,232 

217 
45 
976 
363,084 
524,973 

285,212 

9,660 
3,094 
26,511 

74,474 
91,648 
22,384 
227,771 
512,983 

$ 

187,325 

  $ 

512 

  $ 

1,569 

  $ 

186,268 

288,949 
30,182 
15,473 

16,921 
5,142 
- 
356,667 
- 
543,992 

  $ 

$ 

897 
114 
316 

74 
- 
824 
2,225 
191 
2,928 

  $ 

4,413 
807 
15 

125 
65 
- 
5,425 
- 
6,994 

  $ 

285,433 
29,489 
15,774 

16,870 
5,077 
824 
353,467 
191 
539,926 

- 82 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(3.) 

INVESTMENT SECURITIES (Continued) 

December 31, 2016 (continued) 
Securities held to maturity: 
State and political subdivisions 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
        Government National Mortgage Association 
            Total mortgage-backed securities 
                Total held to maturity securities 

Amortized 
Cost 

  Unrealized 

  Unrealized 

Gains 

Losses 

Fair 
Value 

305,248 

2,127 

1,616 

305,759 

10,362 
3,290 
24,575 

83,929 
101,025 
14,909 
238,090 
543,338 

  $ 

$ 

1 
- 
18 

21 
80 
40 
160 
2,287 

  $ 

124 
150 
182 

1,573 
1,827 
162 
4,018 
5,634 

  $ 

10,239 
3,140 
24,411 

82,377 
99,278 
14,787 
234,232 
539,991 

Investment securities with a total fair value of $838.4 million and $907.7 million at December 31, 2017 and 2016, respectively, were 
pledged as collateral to secure public deposits and for other purposes required or permitted by law.  

Interest and dividends on securities for the years ended December 31 are summarized as follows (in thousands): 

Taxable interest and dividends 
Tax-exempt interest and dividends 
    Total interest and dividends on securities 

2017 

2016 

2015 

$ 

$ 

17,886    $ 
5,869   
23,755    $ 

17,025    $ 
5,892   
22,917    $ 

16,123 
5,752 
21,875 

Sales and calls of securities available for sale for the years ended December 31 were as follows (in thousands): 

Proceeds from sales 
Gross realized gains 
Gross realized losses 

2017 

2016 

2015 

$ 

50,084    $ 
1,266   
6   

95,261    $ 
2,695   
- 

54,277 
2,000 
12 

The scheduled maturities of securities available for sale and securities held to maturity at December 31, 2017 are shown below.  Actual 
expected  maturities  may  differ  from  contractual  maturities  because  issuers  may  have  the  right  to  call  or  prepay  obligations  (in 
thousands). 

Debt securities available for sale: 
    Due in one year or less 
    Due from one to five years 
    Due after five years through ten years 
    Due after ten years 

Debt securities held to maturity: 
    Due in one year or less 
    Due from one to five years 
    Due after five years through ten years 
    Due after ten years 

- 83 - 

Amortized 
Cost 

Fair 
Value 

  $ 

  $ 

  $ 

  $ 

2 
123,010 
294,812 
110,634 
528,458 

57,692 
159,758 
103,593 
195,423 
516,466 

  $ 

  $ 

  $ 

  $ 

2 
122,228 
292,544 
110,199 
524,973 

57,757 
161,514 
102,507 
191,205 
512,983 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(3.) 

INVESTMENT SECURITIES (Continued) 

Unrealized losses on investment securities and the fair value of the related securities, aggregated by investment category and length of 
time  that  individual  securities  have  been  in  a  continuous  unrealized  loss  position  as  of  December  31  are  summarized  as  follows  (in 
thousands): 

Less than 12 months 

12 months or longer 

Total 

Fair 
Value 

  Unrealized 
  Losses 

Fair 
Value 

  Unrealized 
  Losses 

Fair 
Value 

  Unrealized 
  Losses 

December 31, 2017 
Securities available for sale: 
U.S. Government agencies and government 
    sponsored enterprises 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
            Total mortgage-backed securities 
                Total available for sale securities 
Securities held to maturity: 
State and political subdivisions 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
        Government National Mortgage Association   
            Total mortgage-backed securities 
                Total held to maturity securities 
Total temporarily impaired securities 

$  95,046 

  201,754 
20,446 
2,432 

- 
- 
  224,632 
  319,678 

36,368 

3,766 
- 
17,327 

16,830 
23,727 
15,401 
77,051 
  113,419 
$  433,097 

 $ 

571 

  $  31,561 

  $ 

687 

  $  126,607 

  $ 

1,258 

1,855 
192 
- 

- 
- 
2,047 
2,618 

295 

29 
- 
136 

202 
337 
340 
1,044 
1,339 
3,957 

  67,383 
  15,601 
880 

119 
8 
  83,991 
  115,552 

  14,492 

2,694 
3,094 
9,184 

  57,645 
  66,467 
5,635 
  144,719 
  159,211 
  $  274,763 

  $ 

1,365 
483 
12 

1 
- 
1,861 
2,548 

367 

59 
119 
194 

1,756 
1,828 
162 
4,118 
4,485 
7,033 

  269,137 
  36,047 
3,312 

119 
8 
  308,623 
  435,230 

  50,860 

6,460 
3,094 
  26,511 

3,220 
675 
12 

1 
- 
3,908 
5,166 

662 

88 
119 
330 

  74,475 
  90,194 
  21,036 
  221,770 
  272,630 
  $  707,860 

1,958 
2,165 
502 
5,162 
5,824 
  $  10,990 

 $ 

- 84 - 

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(3.) 

INVESTMENT SECURITIES (Continued) 

Less than 12 months 

12 months or longer 

Total 

Fair 
Value 

  Unrealized 
  Losses 

Fair 
Value 

  Unrealized 
  Losses 

Fair 
Value 

  Unrealized 
  Losses 

December 31, 2016 
Securities available for sale: 
U.S. Government agencies and government 
    sponsored enterprises 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
            Total mortgage-backed securities 
                Total available for sale securities 
Securities held to maturity: 
State and political subdivisions 
Mortgage-backed securities: 
    Federal National Mortgage Association 
    Federal Home Loan Mortgage Corporation 
    Government National Mortgage Association 
    Collateralized mortgage obligations: 
        Federal National Mortgage Association 
        Federal Home Loan Mortgage Corporation 
        Government National Mortgage Association   
            Total mortgage-backed securities 
                Total held to maturity securities 
Total temporarily impaired securities 

$  113,261 

 $ 

1,566 

  $ 

1,458 

  $ 

3 

  $  114,719 

  $ 

1,569 

  211,491 
24,360 
1,111 

8,119 
5,077 
  250,158 
  363,419 

4,413 
807 
15 

125 
65 
5,425 
6,991 

82,644 

1,616 

9,253 
3,141 
10,736 

124 
150 
182 

- 
- 
- 

- 
- 
- 
1,458 

- 

- 
- 
- 

72,734 
92,256 
8,675 
  196,795 
  279,439 
$  642,858 

1,560 
1,825 
161 
4,002 
5,618 
 $  12,609 

3,107 
430 
531 
4,068 
4,068 
5,526 

  $ 

  $ 

- 
- 
- 

- 
- 
- 
3 

- 

- 
- 
- 

13 
2 
1 
16 
16 
19 

  211,491 
  24,360 
1,111 

8,119 
5,077 
  250,158 
  364,877 

4,413 
807 
15 

125 
65 
5,425 
6,994 

  82,644 

1,616 

9,253 
3,141 
  10,736 

124 
150 
182 

  75,841 
  92,686 
9,206 
  200,863 
  283,507 
  $  648,384 

1,573 
1,827 
162 
4,018 
5,634 
  $  12,628 

The  total  number  of  security  positions  in  the  investment  portfolio  in  an  unrealized  loss  position  at  December  31,  2017  was  411 
compared to 463 at December 31, 2016.  At December 31, 2017, the Company had positions in  172 investment securities with a fair 
value of $274.8 million and a total unrealized loss of $7.0 million that have been in a continuous unrealized loss position for more than 
12 months.  At December 31, 2017, there were a total of 239 securities positions in the Company’s investment portfolio with a fair value 
of  $433.1  million  and  a  total  unrealized  loss  of  $4.0  million  that  had  been  in  a  continuous  unrealized  loss  position  for  less  than  12 
months.  At December 31, 2016, the Company had positions in nine investment securities with a fair value of $5.5 million and a total 
unrealized loss of $19 thousand that  have been in a continuous unrealized loss position  for  more than 12  months.   At  December 31, 
2016, there were a total of 454 securities positions in the Company’s investment portfolio with a fair value of $642.9 million and a total 
unrealized loss of $12.6 million that had been in a continuous unrealized loss position for less than 12 months.  The unrealized loss on 
investment securities was predominantly caused by changes in market interest rates subsequent to purchase. The fair value of most of 
the investment securities in the Company’s portfolio fluctuates as market interest rates change. 

The Company reviews investment securities on an ongoing basis for  the presence of other than temporary impairment (“OTTI”) with 
formal reviews performed quarterly.  When evaluating debt securities for OTTI, management considers many factors, including: (1) the 
length of time and the extent to which the fair value has been less than cost, (2) the financial condition and near-term prospects of the 
issuer, (3) whether the market decline was affected by macroeconomic conditions, and (4) whether the Company has the intention to sell 
the debt security or whether it is more likely than not that it will be required to sell the debt security before its anticipated recovery.  The 
assessment of  whether OTTI exists involves a  high degree of subjectivity and judgment and is based on the information available to 
management.  No impairment was recorded during the years ended December 31, 2017, 2016 and 2015.     

Based  on  management’s  review  and  evaluation  of  the  Company’s  debt  securities  as  of  December  31,  2017,  the  debt  securities  with 
unrealized losses were not considered to be OTTI.  As of December 31, 2017, the Company does not have the intent to sell any of the 
securities  in  a  loss  position  and  believes  that  it  is  not  likely  that  it  will  be  required  to  sell  any  such  securities  before  the  anticipated 
recovery of amortized cost.  Accordingly, as of December 31, 2017, management has concluded that unrealized losses on its investment 
securities are temporary and no further impairment loss has been realized in the Company’s consolidated statements of income. 

- 85 - 

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(4.)  LOANS HELD FOR SALE AND LOAN SERVICING RIGHTS 

Loans held for sale were entirely comprised of residential real estate loans and totaled $2.7 million and $1.1 million as of December 31, 
2017 and 2016, respectively. 

The Company sells certain qualifying newly originated or refinanced residential real estate loans on the secondary market.  Residential 
real estate loans serviced for others, which are not included in the consolidated statements of financial condition, amounted to $163.3 
million and $173.7 million as of December 31, 2017 and 2016, respectively.  In connection with these mortgage-servicing activities, the 
Company  administered  escrow  and  other  custodial  funds  which  amounted  to  approximately  $3.7  million  and  $4.0  million  as  of 
December 31, 2017 and 2016, respectively.   

The activity in capitalized loan servicing assets is summarized as follows for the years ended December 31 (in thousands): 

Mortgage servicing assets, beginning of year 
    Originations 
    Amortization 
Mortgage servicing assets, end of year 
    Valuation allowance 
Mortgage servicing assets, net, end of year 

(5.)  LOANS 

2017 

2016 

2015 

$ 

$ 

1,077 
231 
(318) 
990 
- 
990 

  $ 

  $ 

1,225 
150 
(298) 
1,077 
(2) 
1,075 

  $ 

  $ 

1,335 
166 
(276) 
1,225 
(1) 
1,224 

The Company’s loan portfolio consisted of the following at December 31 (in thousands): 

Principal 
Amount 
Outstanding   

Net Deferred 
Loan (Fees) 
Costs 

  Loans, Net 

2017 
Commercial business 
Commercial mortgage 
Residential real estate loans 
Residential real estate lines 
Consumer indirect 
Other consumer 
     Total 
Allowance for loan losses 
    Total loans, net 

2016 
Commercial business 
Commercial mortgage 
Residential real estate loans 
Residential real estate lines 
Consumer indirect 
Other consumer 
     Total 
Allowance for loan losses 
    Total loans, net 

 $ 

449,763 
810,851 
457,761 
113,422 
845,682 
17,443 
 $  2,694,922 

 $ 

349,079 
671,552 
421,476 
119,745 
725,754 
17,465 
 $  2,305,071 

 $ 

 $ 

 $ 

 $ 

563    $ 

(1,943)  
7,522   
2,887   
30,888   
178   
40,095   

450,326 
808,908 
465,283 
116,309 
876,570 
17,621 
  2,735,017 
(34,672) 
 $  2,700,345 

468    $ 

(1,494)  
6,461   
2,810   
26,667   
178   
35,090   

349,547 
670,058 
427,937 
122,555 
752,421 
17,643 
  2,340,161 
(30,934) 
    $  2,309,227 

The Company’s significant concentrations of credit risk in the loan portfolio relate to a geographic concentration  in  the  communities 
that the Company serves. 

- 86 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
 
 
 
   
 
   
 
  
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
   
 
 
 
 
   
 
   
 
  
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(5.)  LOANS (Continued) 

Certain  executive  officers,  directors  and  their  business  interests  are  customers  of  the  Company.    Transactions  with  these  parties  are 
based on the same terms as similar transactions with unrelated third parties and do not carry more than normal credit risk.  Borrowings 
by these related parties amounted to  $6.6 million and  $3.5  million at December 31, 2017 and 2016, respectively.  During 2017, new 
borrowings amounted to $5.7 million (including borrowings of executive officers and directors that were outstanding at the time of their 
appointment), and repayments and other reductions were $2.6 million. 

Past Due Loans Aging 

The Company’s recorded investment, by loan class, in current and nonaccrual loans, as well as an analysis of accruing delinquent loans 
is set forth as of December 31 (in thousands): 

2017 
Commercial business 
Commercial mortgage 
Residential real estate loans 
Residential real estate lines 
Consumer indirect 
Other consumer 
     Total loans, gross 

2016 

Commercial business 
Commercial mortgage 
Residential real estate loans 
Residential real estate lines 
Consumer indirect 
Other consumer 
     Total loans, gross 

30-59 Days 
Past Due 

60-89 Days 
Past Due 

Greater 
Than 90 
Days 

Total Past 
Due 

  Nonaccrual    Current 

  Total Loans 

$ 

$ 

$ 

$ 

64    $ 
56   
1,908   
349   
2,806   
174   
5,357    $ 

1,337    $ 
48   
1,073   
216   
2,320   
134   
5,128    $ 

36 
375 
56 
- 
672 
15 
1,154 

- 
- 
253 
- 
488 
15 
756 

  $ 

  $ 

  $ 

  $ 

- 
- 
- 
- 
- 
11 
11 

- 
- 
- 
- 
- 
9 
9 

  $ 

  $ 

  $ 

  $ 

100 
431 
1,964 
349 
3,478 
200 
6,522 

1,337 
48 
1,326 
216 
2,808 
158 
5,893 

 $ 

 $ 

 $ 

 $ 

5,344 
2,623 
2,252 
404 
1,895 
2 
12,520 

 $ 

444,319    $  449,763 
  810,851 
807,797   
  457,761 
453,545   
  113,422 
112,669   
  845,682 
840,309   
17,443 
17,241   
 $  2,675,880    $  2,694,922 

2,151 
1,025 
1,236 
372 
1,526 
7 
6,317 

 $ 

345,591    $  349,079 
  671,552 
670,479   
  421,476 
418,914   
  119,745 
119,157   
  725,754 
721,420   
17,465 
17,300   
 $  2,292,861    $  2,305,071 

There  were  no  loans  past  due  greater  than  90  days  and  still  accruing  interest  as  of  December  31,  2017  and  2016.    There  were  $11 
thousand  and  $9  thousand  in  consumer  overdrafts  which  were  past  due  greater  than  90  days  as  of  December  31,  2017  and  2016, 
respectively.    Consumer  overdrafts  are  overdrawn  deposit  accounts  which  have  been  reclassified  as  loans  but  by  their  terms  do  not 
accrue interest. 

Interest  income  on  nonaccrual  loans,  if  recognized,  is  recorded  using  the  cash  basis  method  of  accounting.    There  was  no  interest 
income recognized on nonaccrual loans during the years ended December 31, 2017, 2016 and 2015.  For the years ended December 31, 
2017, 2016 and 2015, estimated interest income of $481 thousand, $234 thousand, and $432 thousand, respectively, would have been 
recorded if all such loans had been accruing interest according to their original contractual terms. 

- 87 - 

 
 
 
 
 
 
  
 
   
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
 
   
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(5.)  LOANS (Continued) 

Troubled Debt Restructurings 

A modification of a loan constitutes a troubled debt restructuring (“TDR”) when a borrower is experiencing financial difficulty and the 
modification  constitutes  a  concession.    Commercial  loans  modified  in  a  TDR  may  involve  temporary  interest-only  payments,  term 
extensions, reducing the interest rate for the remaining term of the loan, extending the maturity date at an interest rate lower than the 
current  market  rate  for  new  debt  with  similar  risk,  collateral  concessions,  forgiveness  of  principal,  forbearance  agreements,  or 
substituting or adding a new borrower or guarantor.   

The  following  presents,  by  loan  class,  information  related  to  loans  modified  in  a  TDR  during  the  years  ended  December  31  (in 
thousands). 

2017 
Commercial business 
Commercial mortgage 
     Total 

2016 
Commercial business 
Commercial mortgage 
     Total 

Pre-
Modification 
Outstanding 
Recorded 
Investment 

Post-
Modification 
Outstanding 
Recorded 
Investment 

Number of 
Contracts 

1 
- 
1 

3 
1 
4 

  $ 

  $ 

  $ 

  $ 

3,081 
- 
3,081 

  $ 

  $ 

565 
- 
565 

526 
550 
1,076 

  $ 

  $ 

526 
550 
1,076 

The  loans  identified  as  TDRs  by  the  Company  during  the  years  ended  December  31,  2017  and  2016  were  previously  reported  as 
impaired  loans  prior  to  restructuring.    The  modifications  during  the  year  ended  December  31,  2017  primarily  related  to  collateral 
concessions.  For the year ended December 31, 2016, the restructured loan modifications primarily related to collateral concessions and 
forbearance.  All loans restructured during the years ended December 31, 2017 and 2016 were on nonaccrual status at the end of those 
respective  years.   Nonaccrual loans that are restructured remain on nonaccrual status, but may move to accrual status after they have 
performed  according  to  the  restructured  terms  for  a  period  of  time.    The  TDR  classification  did  not  have  a  material  impact  on  the 
Company’s  determination  of  the  allowance  for  loan  losses  because  the  modified  loans  were  either  classified  as  substandard,  with  an 
increased risk allowance allocation, or impaired and evaluated for a specific reserve both before and after restructuring.   

There  were  no  loans  modified  as  a  TDR  during  the  years  ended  December  31,  2017  and  2016  that  defaulted  during  the  year  ended 
December  31,  2017.    For  purposes  of  this  disclosure,  a  loan  modified  as  a  TDR  is  considered  to  have  defaulted  when  the  borrower 
becomes 90 days past due. 

- 88 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(5.)  LOANS (Continued) 

Impaired Loans 

Management has determined that specific commercial loans on nonaccrual status and all loans that have had their terms restructured in a 
troubled debt restructuring are impaired loans.  The following table presents data on impaired loans at December 31 (in thousands): 

2017 
With no related allowance recorded: 
    Commercial business 
    Commercial mortgage 

With an allowance recorded: 
    Commercial business 
    Commercial mortgage 

2016 
With no related allowance recorded: 
    Commercial business 
    Commercial mortgage 

With an allowance recorded: 
    Commercial business 
    Commercial mortgage 

_____ 

Recorded 
Investment (1)   

Unpaid 
Principal 
Balance (1) 

Related 
Allowance   

Average 
Recorded 
Investment 

Interest 
Income 
Recognized 

$ 

$ 

$ 

$ 

1,635 
584 
2,219 

3,853 
2,528 
6,381 
8,600 

645 
673 
1,318 

1,506 
352 
1,858 
3,176 

  $ 

  $ 

  $ 

  $ 

2,370 
584 
2,954 

3,853 
2,528 
6,381 
9,335 

1,044 
882 
1,926 

1,506 
352 
1,858 
3,784 

 $ 

 $ 

 $ 

 $ 

  $ 

- 
- 
- 

2,056 
115 
2,171 
2,171 

- 
- 
- 

694 
124 
818 
818 

  $ 

  $ 

  $ 

853    $ 
621   
1,474   

4,468   
1,516   
5,984   
7,458    $ 

1,032    $ 
725   
1,757   

1,141   
486   
1,627   
3,384    $ 

- 
- 
- 

- 
- 
- 
- 

- 
- 
- 

- 
- 
- 
- 

(1) 

 Difference between recorded investment and unpaid principal balance represents partial charge-offs. 

Credit Quality Indicators 

The Company categorizes loans into risk categories based on relevant information about the ability of borrowers to service their debt 
such as: current financial information, historical payment experience, credit documentation, public information, and current economic 
trends, among other factors such as the fair value of collateral.  The Company analyzes commercial business and commercial mortgage 
loans individually by classifying the loans as to credit risk.  Risk ratings are updated any time the situation warrants.  The Company uses 
the following definitions for risk ratings: 

Special Mention:  Loans classified as  special  mention have a potential  weakness that deserves  management’s close  attention. If 
left  uncorrected,  these  potential  weaknesses  may  result  in  deterioration  of  the  repayment  prospects  for  the  loan  or  of  the 
Company’s credit position at some future date. 

Substandard:  Loans  classified  as  substandard  are  inadequately  protected  by  the  current  net  worth  and  paying  capacity  of  the 
obligor or of the collateral pledged, if any.  Loans so classified have a well-defined weakness or weaknesses that jeopardize the 
liquidation  of  the  debt.    They  are  characterized  by  the  distinct  possibility  that  the  Company  will  sustain  some  loss  if  the 
deficiencies are not corrected. 

Doubtful:  Loans  classified  as  doubtful  have  all  the  weaknesses  inherent  in  those  classified  as  substandard,  with  the  added 
characteristic  that the  weaknesses  make collection or liquidation in full, on the basis of currently existing facts, conditions, and 
values, highly questionable and improbable. 

Loans  not  meeting  the  criteria  above  that  are  analyzed  individually  as  part  of  the  process  described  above  are  considered 
“uncriticized” or pass-rated loans and are included in groups of homogeneous loans with similar risk and loss characteristics. 

- 89 - 

 
 
 
 
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(5.)  LOANS (Continued) 

The following table sets forth the Company’s commercial loan portfolio,  categorized by  internally assigned asset classification, as of 
December 31 (in thousands): 

2017 
Uncriticized 
Special mention 
Substandard 
Doubtful 
     Total 

2016 
Uncriticized 
Special mention 
Substandard 
Doubtful 
     Total 

Commercial 
Business 

Commercial 
Mortgage 

 $  429,692    $ 

7,120   
12,951   
- 

 $  449,763    $ 

 $  326,254    $ 

10,377   
12,448   
- 

 $  349,079    $ 

791,127 
12,185 
7,539 
- 

810,851 

652,550 
12,690 
6,312 
- 

671,552 

The Company utilizes payment status as a means of identifying and reporting problem and potential problem retail loans.  The Company 
considers nonaccrual loans and loans past due greater than 90 days and still accruing interest to be non-performing.  The following table 
sets forth the Company’s retail loan portfolio, categorized by payment status, as of December 31 (in thousands): 

2017 
Performing 
Non-performing 
     Total 

2016 
Performing 
Non-performing 
     Total 

Residential 
Real Estate 
Loans 

Residential 
Real Estate 
Lines 

Consumer 
Indirect 

Other 
Consumer 

  $  455,509 
2,252 
  $  457,761 

 $  113,018 
404 
 $  113,422 

 $  843,787    $ 

1,895   

 $  845,682    $ 

17,430 
13 
17,443 

  $  420,240 
1,236 
  $  421,476 

 $  119,373 
372 
 $  119,745 

 $  724,228    $ 

1,526   

 $  725,754    $ 

17,449 
16 
17,465 

- 90 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(5.)  LOANS (Continued) 

Allowance for Loan Losses 

The following tables set forth the changes in the allowance for loan losses for the years ended December 31 (in thousands): 

Commercial 
Business 

Commercial 
Mortgage 

Residential 
Real Estate 
Loans 

Residential 
Real Estate 
Lines 

Consumer 
Indirect 

Other 
Consumer 

Total 

2017 
Allowance for loan losses: 
Beginning balance 
     Charge-offs 
     Recoveries 
     Provision (credit) 
Ending balance 
Evaluated for impairment: 
    Individually 
    Collectively 

$ 

$ 

$ 
$ 

  $ 

7,225 
(3,614)   
416 
11,641 
15,668 

  $ 

10,315 

  $ 

(10)   
262 
(6,871)   
3,696 

  $ 

  $ 

1,478 
(431)   
130 
145 
1,322 

  $ 

  $ 

 $ 

303 
(106)   
60 
(77)   
180 

 $ 

11,311 
(10,164)   
4,444 
7,824 
13,415 

  $ 

302    $ 
(926)  
316   
699   
391    $ 

30,934 
(15,251) 
5,628 
13,361 
34,672 

2,001 
13,667 

  $ 
  $ 

107 
3,589 

  $ 
  $ 

- 
1,322 

  $ 
  $ 

- 
180 

 $ 
 $ 

- 
13,415 

  $ 
  $ 

- 

  $ 
391    $ 

2,108 
32,564 

Loans: 
Ending balance 
Evaluated for impairment: 
    Individually 
    Collectively 

$  449,763 

  $  810,851 

  $  457,761 

  $  113,422 

 $  845,682 

  $ 

17,443    $  2,694,922 

$ 
5,322 
$  444,441 

  $ 
2,852 
  $  807,999 

  $ 
- 
  $  457,761 

  $ 
- 
  $  113,422 

 $ 
- 
 $  845,682 

  $ 
  $ 

- 

  $ 

8,174 
17,443    $  2,686,748 

2016 
Allowance for loan losses: 
Beginning balance 
     Charge-offs 
     Recoveries 
     Provision 
Ending balance 
Evaluated for impairment: 
    Individually 
    Collectively 

$ 

$ 

$ 
$ 

  $ 

5,540 
(943)   
447 
2,181 
7,225 

  $ 

  $ 

9,027 
(385)   
45 
1,628 
10,315 

  $ 

  $ 

1,347 
(289)   
174 
246 
1,478 

  $ 

 $ 

345 
(104)   
15 
47 
303 

 $ 

  $ 

10,458 
(8,748)   
4,259 
5,342 
11,311 

  $ 

368    $ 
(607)  
347   
194   
302    $ 

27,085 
(11,076) 
5,287 
9,638 
30,934 

663 
6,562 

  $ 
  $ 

105 
10,210 

  $ 
  $ 

- 
1,478 

  $ 
  $ 

- 
303 

 $ 
 $ 

- 
11,311 

  $ 
  $ 

- 

  $ 
302    $ 

768 
30,166 

Loans: 
Ending balance 
Evaluated for impairment: 
    Individually 
    Collectively 

$  349,079 

  $  671,552 

  $  421,476 

  $  119,745 

 $  725,754 

  $ 

17,465    $  2,305,071 

- 

  $ 

2,987 
17,465    $  2,302,084 

$ 
2,052 
$  347,027 

  $ 
935 
  $  670,617 

  $ 
- 
  $  421,476 

  $ 
- 
  $  119,745 

 $ 
- 
 $  725,754 

  $ 
  $ 

- 91 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(5.)  LOANS (Continued) 

Commercial 
Business 

Commercial 
Mortgage 

Residential 
Mortgage 

Home 
Equity 

Consumer 
Indirect 

Other 
Consumer 

Total 

2015 
Allowance for loan losses: 
Beginning balance 
     Charge-offs 
     Recoveries 
     Provision 
Ending balance 
Evaluated for impairment: 
    Individually 
    Collectively 

$ 

$ 

$ 
$ 

  $ 

5,621 
(1,433)   
212 
1,140 
5,540 

  $ 

  $ 

8,122 
(895)   
146 
1,654 
9,027 

  $ 

  $ 

1,620 
(397)   
114 
10 
1,347 

  $ 

 $ 

435 
(199)   
31 
78 
345 

 $ 

  $ 

11,383 
(9,156)   
4,200 
4,031 
10,458 

  $ 

456    $ 
(878)  
322   
468   
368    $ 

27,637 
(12,958) 
5,025 
7,381 
27,085 

996 
4,544 

  $ 
  $ 

10 
9,017 

  $ 
  $ 

- 
1,347 

  $ 
  $ 

- 
345 

 $ 
 $ 

- 
10,458 

  $ 
  $ 

- 

  $ 
368    $ 

1,006 
26,079 

Loans: 
Ending balance 
Evaluated for impairment: 
    Individually 
    Collectively 

Risk Characteristics 

$  313,475 

  $  567,481 

  $  376,023 

  $  124,766 

 $  652,494 

  $ 

18,361    $  2,052,600 

$ 
3,922 
$  309,553 

  $ 
947 
  $  566,534 

  $ 
- 
  $  376,023 

  $ 
- 
  $  124,766 

 $ 
- 
 $  652,494 

  $ 
  $ 

- 

  $ 

4,869 
18,361    $  2,047,731 

Commercial  business  loans  primarily  consist  of  loans  to  small  to  mid-sized  businesses  in  our  market  area  in  a  diverse  range  of 
industries.  These loans are of higher risk and typically are made on the basis of the borrower's ability to make repayment from the cash 
flow of the borrower's business.  Further, the collateral securing the loans may depreciate over time, may be difficult to appraise and 
may  fluctuate  in  value.    The  credit  risk  related  to  commercial  loans  is  largely  influenced  by  general  economic  conditions  and  the 
resulting impact on a borrower’s operations or on the value of underlying collateral, if any. 

Commercial  mortgage  loans  generally  have  larger  balances  and  involve  a  greater  degree  of  risk  than  residential  mortgage  loans, 
potentially resulting in higher potential losses on an individual customer basis.  Loan repayment is often dependent on the successful 
operation and management of the properties, as well as on the collateral securing the loan.  Economic events or conditions in the real 
estate market could have an adverse impact on the cash flows generated by properties securing the Company’s commercial real estate 
loans and on the value of such properties. 

Residential real estate loans (comprised of conventional mortgages and home equity loans) and residential real estate lines (comprised 
of home equity lines) are generally made on the basis of the borrower's ability to make repayment from his or her employment and other 
income,  but  are  secured  by  real  property  whose  value  tends  to  be  more  easily  ascertainable.    Credit  risk  for  these  types  of  loans  is 
generally influenced by general economic conditions, the characteristics of individual borrowers, and the nature of the loan collateral. 

Consumer  indirect  and  other  consumer  loans  may  entail  greater  credit  risk  than  residential  mortgage  loans  and  home  equities, 
particularly in the case of other consumer loans which are unsecured or, in the case of indirect consumer loans, secured by depreciable 
assets,  such  as  automobiles  or  boats.      In  such  cases,  any  repossessed  collateral  for  a  defaulted  consumer  loan  may  not  provide  an 
adequate source of repayment of the outstanding loan balance. In addition, consumer loan collections are dependent on the borrower's 
continuing  financial  stability,  and  thus  are  more  likely  to  be  affected  by  adverse  personal  circumstances  such  as  job  loss,  illness  or 
personal bankruptcy.  Furthermore, the application of  various  federal and state laws, including bankruptcy and insolvency laws,  may 
limit the amount which can be recovered on such loans. 

- 92 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(6.)  PREMISES AND EQUIPMENT, NET 

Major classes of premises and equipment at December 31 are summarized as follows (in thousands): 

Land and land improvements 
Buildings and leasehold improvements 
Furniture, fixtures, equipment and vehicles 
     Premises and equipment 
Accumulated depreciation and amortization 
     Premises and equipment, net 

2017 

2016 

  $ 

  $ 

6,003 
52,900 
38,716 
97,619 
(52,430) 
45,189 

  $ 

  $ 

6,003 
52,005 
32,972 
90,980 
(48,582) 
42,398 

Depreciation  and  amortization  expense  relating  to  premises  and  equipment,  included  in  occupancy  and  equipment  expense  in  the 
consolidated statements  of income, amounted to $4.9 million, $4.6 million and $4.4 million for the  years ended December 31, 2017, 
2016 and 2015, respectively. 

(7.)  GOODWILL AND OTHER INTANGIBLE ASSETS 

Goodwill 

Goodwill is not amortized but, instead, is subject to impairment tests on at least an annual basis, and more frequently if an event occurs 
or  circumstances  change  that  would  more  likely  than  not  reduce  the  fair  value  of  a  reporting  unit  below  its  carrying  amount.  The 
Company performs its annual impairment test of goodwill  as of  October 1st of each year.   See Note 1 for the Company’s accounting 
policy for goodwill and other intangible assets. 

The  Company  completed  an  evaluation  of  the  contingent  earn  out  liability  related  to  its  2014  acquisition  of  SDN  during  the  second 
quarter of 2017, resulting in a contingent consideration liability adjustment of $1.2 million. Based on this event, a goodwill impairment 
test was also performed in the second quarter of 2017.  Based on its qualitative assessment, the Company concluded it was more likely 
than not that the fair value of its SDN reporting unit was less than its carrying value.  Accordingly, the Company performed  a Step 1 
review for possible goodwill impairment.  

Under  Step  1 of  the  goodwill  impairment  review,  the  fair  value  of  the  SDN  reporting  unit  was  calculated  using  income  and  market-
based approaches. Under Step 1, it was determined that the carrying value of our SDN reporting unit exceeded its fair value.  Based on 
this  assessment,  the  Company  recorded  a  goodwill  impairment  charge  related  to  the  SDN  reporting  unit  of  $1.6  million  during  the 
quarter ended June 30, 2017.   

The  results  of  the  Company’s  2017  annual  impairment  test  indicated  no  impairment  for  its  Banking  segment  or  its  Courier  Capital 
reporting unit; consequently, no goodwill impairment charge for either was recorded in 2017.  In addition, the Company’s 2017 annual 
impairment test indicated no additional impairment for the SDN reporting unit. 

The results of the Company’s 2016 annual impairment test indicated no impairment; consequently, no goodwill impairment charge was 
recorded in 2016. 

Declines in the market value of the Company’s publicly traded stock price or declines in the Company’s ability to generate future cash 
flows may increase the potential that goodwill recorded on the Company’s consolidated statement of financial condition be designated 
as impaired and that the Company may incur a goodwill write-down in the future.  

The change in the balance for goodwill during the years ended December 31 was as follows (in thousands): 

Balance, January 1, 2016 
    Acquisition 
Balance, December 31, 2016 
    Impairment 
    Acquisition 
Balance, December 31, 2017 

Banking 

  Non-Banking 

Total 

$ 

$ 

48,536 
- 
48,536 
- 
- 
48,536 

  $ 

  $ 

11,866 
6,015 
17,881 
(1,575) 
998 
17,304 

  $ 

  $ 

60,402 
6,015 
66,417 
(1,575) 
998 
65,840 

- 93 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(7.)  GOODWILL AND OTHER INTANGIBLE ASSETS (Continued) 

Other Intangible Assets 

The Company has other intangible assets that are amortized, consisting of core deposit intangibles and other intangibles.  Changes in the 
gross carrying amount, accumulated amortization and net book value for the years ended December 31 were as follows (in thousands): 

Core deposit intangibles: 
Gross carrying amount 
Accumulated amortization 
Net book value 
Amortization during the year 

Other intangibles: 
Gross carrying amount 
Accumulated amortization 
Net book value 
Amortization during the year 

2017 

2016 

  $ 

  $ 
  $ 

  $ 

  $ 
  $ 

2,042 
(1,669) 
373 
205 

  $ 

  $ 
  $ 

11,378 
(2,888) 
8,490 
965 

  $ 

  $ 
  $ 

2,042 
(1,464) 
578 
251 

10,568 
(1,923) 
8,645 
998 

Core  deposit  intangible  and  other  intangibles  amortization  expense  was  $296  thousand  and  $646  thousand,  respectively,  for  the  year 
ended December 31, 2015.  Estimated amortization expense of other intangible assets for each of the next five years is as follows: 

2018 
2019 
2020 
2021 
2022 

$ 

1,112 
1,011 
909 
803 
725 

(8.)  DEPOSITS 

A summary of deposits as of December 31 are as follows (in thousands):  

Noninterest-bearing demand 
Interest-bearing demand 
Savings and money market 
Time deposits, due: 
     Within one year 
     One to two years 
     Two to three years 
     Three to five years 
     Thereafter 
          Total time deposits 
Total deposits 

  $ 

2017 
718,498 
634,203 
  1,005,317 

  $ 

678,352 
108,653 
29,994 
35,157 
- 
852,156 
  $  3,210,174 

  $ 

2016 

677,076 
581,436 
1,034,194 

471,494 
158,399 
23,548 
49,075 
- 
702,516 
2,995,222 

Time deposits in denominations of $250,000 or more at December 31, 2017 and 2016 amounted to $154.0 million and $99.8 million, 
respectively. 

Interest expense by deposit type for the years ended December 31 is summarized as follows (in thousands): 

Interest-bearing demand 
Savings and money market 
Time deposits 
     Total interest expense on deposits 

2017 

2016 

2015 

$ 

$ 

897 
1,487 
8,709 
11,093 

  $ 

  $ 

833 
1,339 
6,286 
8,458 

  $ 

  $ 

754 
1,166 
5,386 
7,306 

- 94 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(9.)  BORROWINGS 

The Company classifies borrowings as short-term or long-term in  accordance  with  the  original  terms of the agreement.   Outstanding 
borrowings are summarized as follows as of December 31 (in thousands): 

Short-term borrowings: 
   Short-term FHLB borrowings 
Long-term borrowings: 
   Subordinated notes, net 
Total borrowings 

Short-term borrowings 

2017 

2016 

  $ 

446,200 

  $ 

331,500 

39,131 
485,331 

  $ 

39,061 
370,561 

  $ 

Short-term FHLB borrowings have original maturities of less than one year and include overnight borrowings that we typically utilize to 
address  short  term  funding  needs  as  they  arise.     Short-term  FHLB  borrowings  at  December  31,  2017  consisted  of  $304.7  million  in 
overnight  borrowings  and  $141.5  million  in  short-term  advances.    Short-term  FHLB  borrowings  at  December  31,  2016  consisted  of 
$171.5  million  in  overnight  borrowings  and  $160.0  million  in  short-term  advances.    The  FHLB  borrowings  are  collateralized  by 
securities  from  the  Company’s  investment  portfolio  and  certain  qualifying  loans.    At  December  31,  2017  and  2016,  the  Company’s 
borrowings had a weighted average rate of 1.50% and 0.76%, respectively. 

Long-term borrowings 

On  April  15,  2015,  the  Company  issued  $40.0  million  of  6.0%  fixed  to  floating  rate  subordinated  notes  due  April  15,  2030  (the 
“Subordinated Notes”) in a registered public offering.  The Subordinated Notes bear interest at a fixed rate of 6.0% per year, payable 
semi-annually, for the first 10 years.  From April 15, 2025 to the April 15, 2030 maturity date, the interest rate will reset quarterly to an 
annual interest rate equal to the then current three-month London Interbank Offered Rate (LIBOR) plus 3.944%, payable quarterly.  The 
Subordinated Notes are redeemable by the Company at any quarterly interest payment date beginning on April 15, 2025 to maturity at 
par, plus accrued and unpaid interest.  Proceeds, net of debt issuance costs of $1.1 million, were $38.9 million. The net proceeds from 
this offering were used for general corporate purposes, including but not limited to, contribution of capital  to the Bank to support both 
organic growth and opportunistic acquisitions.  The Subordinated Notes qualify as Tier 2 capital for regulatory purposes. 

The Company adopted ASU 2015-03 that requires debt issuance costs to be reported as a direct deduction from the face value of the 
Subordinated Notes and not as a deferred charge.  Refer to Note 1 for additional information.  The debt issuance costs will be amortized 
as an adjustment to interest expense over 15 years.    

(10.)  DERIVATIVE INSTRUMENT AND HEDGING ACTIVITIES 

Risk Management Objective of Using Derivatives 

The Company is exposed to certain risks arising from both its business operations and economic conditions.  The Company principally 
manages  its  exposures  to  a  wide  variety  of  business  and  operational  risks  through  management  of  its  core  business  activities.  The 
Company manages economic risks, including interest rate, liquidity, and credit risk, primarily by managing the amount, sources, and 
duration of its assets and liabilities.  The Company’s existing credit derivatives result from participations in interest rate swaps provided 
to external lenders as part of loan participation arrangements, therefore, such derivatives are not used to manage interest rate risk in the 
Company’s assets or liabilities. 

Credit-risk-related Contingent Features 

The Company has agreements with certain of its derivative counterparties that contain one or more of the following provisions: (a) if the 
Company defaults on any of its indebtedness, including a default where repayment of the indebtedness has not been accelerated by the 
lender, the Company could also be declared in default on its derivative obligations, and (b) if the Company fails to maintain its status as 
a well-capitalized institution, the counterparty could terminate the derivative positions and the Company would be required to settle its 
obligations under the agreements. 

- 95 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(10.)  DERIVATIVE INSTRUMENT AND HEDGING ACTIVITIES (Continued) 

Fair Values of Derivative Instruments on the Balance Sheet   

The table below presents the notional amounts, respective fair values of the Company’s derivative financial instruments, as well as their 
classification on the balance sheet as of December 31 (in thousands): 

Gross notional amount 

2017 

2016 

Balance 
sheet 
line item 

Asset derivatives 

Fair value 

2017 

2016 

Derivatives not 
designated as 
hedging instruments 

Credit contracts 
Total derivatives 

$   12,282 
$   12,282 

$     - 
$     - 

Other 
assets 

$     - 
$     - 

$     - 
$     - 

Balance 
sheet 
line item 

Other 
liabilities 

Liability derivatives 

Fair value 

2017 

2016 

$    4 
$    4 

$     - 
$     - 

Effect of Derivative Instruments on the Income Statement   

The  table  below  presents  the  effect  of  the  Company’s  derivative  financial  instruments  on  the  income  statement  for  the  years  ended 
December 31 (in thousands): 

Undesignated derivatives 

Credit contract 
Total undesignated 

Line item of gain (loss) 
recognized in income 

Noninterest income - Other 

Gain (loss) recognized in income 

2017 

2016 

2015 

$ 
$ 

131 
131 

  $ 
  $ 

- 
- 

  $ 
  $ 

- 
- 

(11.)  COMMITMENTS AND CONTINGENCIES 

Financial Instruments with Off-Balance Sheet Risk 

The Company has financial instruments with off-balance sheet risk established in the normal course of business to meet the financing 
needs  of  its  customers.    These  financial  instruments  include  commitments  to  extend  credit  and  standby  letters  of  credit.    These 
instruments involve, to varying degrees, elements of credit and interest rate risk extending beyond amounts recognized in the financial 
statements.   

The Company’s exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to 
extend credit and standby letters of credit is essentially the same as that involved with extending loans to customers.  The Company uses 
the same credit underwriting policies in making commitments and conditional obligations as for on-balance sheet instruments.   

Off-balance sheet commitments as of December 31 consist of the following (in thousands):  

Commitments to extend credit 
Standby letters of credit 

$ 

2017 
661,021 
12,181 

  $ 

2016 
555,713 
12,689 

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the 
agreement.    Commitments  generally  have  fixed  expiration  dates  or  other  termination  clauses  and  may  require  payment  of  a  fee.  
Commitments may expire without being drawn upon; therefore, the total commitment amounts do not necessarily represent future cash 
requirements.    Each  customer’s  creditworthiness  is  evaluated  on  a  case-by-case  basis.    The  amount  of  collateral  obtained,  if  any,  is 
based on management’s credit evaluation of the borrower.  Standby letters of credit are conditional lending commitments issued by the 
Company to guarantee the performance of a customer to a third party.  These standby letters of credit are primarily issued to support 
private borrowing arrangements.  The credit risk involved in issuing standby letters of credit is essentially the same as that involved in 
extending loan facilities to customers. 

- 96 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(11.)  COMMITMENTS AND CONTINGENCIES (Continued) 

The Company also extends rate lock agreements to borrowers related to the origination of residential mortgage loans.  To mitigate the 
interest rate risk inherent in these rate lock agreements when the Company intends to sell the related loan, once originated, as well as 
closed residential mortgage loans held for sale, the Company enters into forward commitments to sell individual residential mortgages.  
Rate lock agreements and forward commitments are considered derivatives and are recorded at fair value.  Forward sales commitments 
totaled $566 thousand at December 31, 2017.  The Company had no forward sales commitments at December 31, 2016.  The net change 
in  the  fair  values  of  these  derivatives  was  recognized  as  other  noninterest  income  or  other  noninterest  expense  in  the  consolidated 
statements of income. 

Lease Obligations 

The Company is obligated under a number of non-cancellable operating lease agreements for land, buildings and equipment.  Certain of 
these  leases  provide  for  escalation  clauses  and  contain  renewal  options  calling  for  increased  rentals  if  the  lease  is  renewed.    Future 
minimum payments by year and in the aggregate, under the non-cancellable leases with initial or remaining terms of one year or more, 
are as follows at December 31, 2017 (in thousands): 

2018 
2019 
2020 
2021 
2022 
Thereafter 

$ 

$ 

2,459 
2,370 
2,217 
2,039 
1,775 
30,815 
41,675 

Rent expense relating to these operating leases, included in occupancy and equipment expense in the statements  of income, was $2.6 
million, $2.1 million and $2.0 million in 2017, 2016 and 2015, respectively. 

Contingent Liabilities 

In  the  ordinary  course  of  business  there  are  various  threatened  and  pending  legal  proceedings  against  the  Company.    Based  on 
consultation with outside legal counsel, management believes that the aggregate liability, if any, arising from such litigation would not 
have a material adverse effect on the Company's consolidated financial statements. 

(12.)  REGULATORY MATTERS 

General  

The supervision and regulation of financial and bank holding companies and their subsidiaries is intended primarily for the protection of 
depositors,  the  deposit  insurance  funds  regulated  by  the  FDIC  and  the  banking  system  as  a  whole,  and  not  for  the  protection  of 
shareholders  or  creditors  of  bank  holding  companies.    The  various  bank  regulatory  agencies  have  broad  enforcement  power  over 
financial holding companies and banks, including the power to impose substantial fines, operational restrictions and other penalties for 
violations of laws and regulations and for safety and soundness considerations. 

Capital 

Banks  and  bank  holding  companies  are  subject  to  various  regulatory  capital  requirements  administered  by  state  and  federal  banking 
agencies. Capital adequacy guidelines and, additionally for banks, prompt corrective action regulations, involve quantitative measures 
of  assets,  liabilities,  and  certain  off-balance-sheet  items  calculated  under  regulatory  accounting  practices.  Capital  amounts  and 
classifications are also subject to qualitative judgments by regulators about components, risk weighting and other factors.  

The Basel III Capital Rules, a new comprehensive capital framework for U.S. banking organizations, became effective for the Company 
and the Bank on January 1, 2015 (subject to a phase-in period for certain provisions). Quantitative measures established by the Basel III 
Capital Rules to ensure capital adequacy require the maintenance of minimum amounts and ratios (set forth in the table that follows) of 
Common  Equity  Tier  1  capital  (“CET1”),  Tier  1  capital  and  Total  capital  (as  defined  in  the  regulations)  to  risk-weighted  assets  (as 
defined), and of Tier 1 capital to adjusted quarterly average assets (as defined).  

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(12.)  REGULATORY MATTERS (Continued) 

The Company’s and the Bank’s Common Equity Tier 1 capital includes common stock and related paid-in capital, net of treasury stock, 
and  retained  earnings.    In  connection  with  the  adoption  of  the  Basel  III  Capital  Rules,  we  elected  to  opt-out  of  the  requirement  to 
include most components of accumulated other comprehensive income in Common Equity Tier 1.  Common Equity Tier 1 for both  the 
Company  and  the  Bank  is  reduced  by  goodwill  and  other  intangible  assets,  net  of  associated  deferred  tax  liabilities,  and  subject  to 
transition provisions. 

Tier  1  capital  includes  Common  Equity  Tier  1  capital  and  additional  Tier  1  capital.    For  the  Company,  additional  Tier  1  capital  at 
December 31, 2017 includes, subject to limitation, $17.3 million of preferred stock.   

Total capital includes Tier 1 capital and Tier 2 capital.  Tier 2 capital for both the Company and the Bank includes a permissible portion 
of the allowance for loan losses. Tier 2 capital for the Company also includes qualified subordinated debt.  At December 31,  2017, the 
Company's Tier 2 capital included $39.1 million of Subordinated Notes. 

The Common Equity Tier 1, Tier 1 and Total capital ratios are calculated by dividing the respective capital amounts by risk-weighted 
assets. Risk-weighted assets are calculated based on regulatory requirements and include total assets, with certain exclusions, allocated 
by  risk  weight  category,  and  certain  off-balance-sheet  items,  among  other  things.  The  leverage  ratio  is  calculated  by  dividing  Tier  1 
capital by adjusted quarterly average total assets, which exclude goodwill and other intangible assets, among other things.  

When fully phased in on January 1, 2019, the Basel III Capital Rules will require the Company and the Bank to maintain (i) a minimum 
ratio  of  Common  Equity  Tier  1  capital  to  risk-weighted  assets  of  at  least  4.5%,  plus  a  2.5%  “capital  conservation  buffer”  (which  is 
added to the 4.5% Common Equity Tier 1 capital ratio as that buffer is phased in, effectively resulting in a minimum ratio of Common 
Equity Tier 1 capital to risk-weighted assets of at least 7.0% upon full implementation), (ii) a minimum ratio of Tier 1 capital to risk-
weighted assets of at least 6.0%, plus the capital conservation buffer (which is added to the 6.0% Tier 1 capital ratio as that buffer is 
phased  in,  effectively  resulting  in  a  minimum  Tier  1  capital  ratio  of  8.5%  upon  full  implementation),  (iii)  a  minimum  ratio  of  Total 
capital (that is, Tier 1 plus Tier 2) to risk-weighted assets of at least 8.0%, plus the capital conservation buffer (which is added to the 
8.0%  total  capital  ratio  as  that  buffer  is  phased  in,  effectively  resulting  in  a  minimum  total  capital  ratio  of  10.5%  upon  full 
implementation) and (iv) a minimum leverage ratio of 4.0%, calculated as the ratio of Tier 1 capital to average quarterly assets.  

The implementation of the capital conservation buffer began on January 1, 2016 at the 0.625% level and will be phased in over a four-
year period (increasing by that amount on each subsequent January 1, until it reaches 2.5% on January 1, 2019). The Basel III Capital 
Rules also provide for a  “countercyclical capital buffer”  that is applicable to only certain covered institutions and does not  have any 
current  applicability  to  the  Company  or  the  Bank.    The  capital  conservation  buffer  is  designed  to  absorb  losses  during  periods  of 
economic  stress  and,  as  detailed  above,  effectively  increases  the  minimum  required  risk-weighted  capital  ratios.  Banking  institutions 
with a ratio of Common Equity Tier 1 capital to risk-weighted assets below the effective minimum (4.5% plus the capital conservation 
buffer  and,  if  applicable,  the  countercyclical  capital  buffer)  will  face  constraints  on  dividends,  equity  repurchases  and  compensation 
based on the amount of the shortfall. 

- 98 - 

 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(12.)  REGULATORY MATTERS (Continued) 

The following table presents actual and required capital ratios as of December 31, 2017 and 2016 for the Company and the Bank under 
the  Basel  III  Capital  Rules.  The  minimum  required  capital  amounts  presented  include  the  minimum  required  capital  levels  as  of 
December  31,  2017  based  on  the  phase-in  provisions  of  the  Basel  III  Capital  Rules  and  the  minimum  required  capital  levels  as  of 
January 1, 2019 when the Basel III Capital Rules have been fully phased-in. Capital levels required to be considered well capitalized are 
based upon prompt corrective action regulations, as amended to reflect the changes under the Basel III Capital Rules (in thousands): 

Actual 

Amount 

  Ratio 

  Minimum Capital  
  Required – Basel III 
  Phase-in Schedule 
  Ratio 
  Amount 

  Minimum Capital  
  Required – Basel III 

Fully Phased-in 

Required to be  
Considered Well 
  Capitalized 

  Amount 

  Ratio 

  Amount 

  Ratio 

2017 
Tier 1 leverage: 
   Company 
   Bank 
CET1 capital: 
   Company 
   Bank 
Tier 1 capital: 
   Company 
   Bank 
Total capital: 
   Company 
   Bank 

2016 
Tier 1 leverage: 
   Company 
   Bank 
CET1 capital: 
   Company 
   Bank 
Tier 1 capital: 
   Company 
   Bank 
Total capital: 
   Company 
   Bank 

$  322,680    8.13  % 
346,532    8.75 

 $  158,710   

4.00  % 

  158,372    4.00 

  $  158,710   
  158,372   

4.00  % 
4.00 

 $ 

198,387   
197,965   

5.00  % 
5.00 

305,351    10.16 
346,532    11.57 

  172,825    5.75 
  172,224    5.75 

  210,396   
  209,664   

7.00 
7.00 

322,680    10.74 
346,532    11.57 

  217,910    7.25 
  217,152    7.25 

  255,481   
  254,592   

8.50 
8.50 

195,368   
194,688   

240,452   
239,616   

6.50 
6.50 

8.00 
8.00 

396,483    13.19 
381,204    12.73 

  278,023    9.25 
  277,056    9.25 

  315,594    10.50 
  314,496    10.50 

300,565    10.00 
299,520    10.00 

$  265,246    7.36  % 
284,765    7.92 

  $  144,095    4.00  % 
  143,862    4.00 

  $  144,095   
  143,862   

4.00  % 
4.00 

  $ 

180,119   
179,828   

5.00  % 
5.00 

247,906    9.59 
284,765    11.06 

  132,438    5.13 
  132,014    5.13 

  180,891   
  180,312   

7.00 
7.00 

265,246    10.26 
284,765    11.06 

  171,201    6.63 
  170,652    6.63 

  219,654   
  218,950   

8.50 
8.50 

167,970   
167,432   

206,733   
206,070   

6.50 
6.50 

8.00 
8.00 

335,241    12.97 
315,699    12.26 

  222,884    8.63 
  222,170    8.63 

  271,337    10.50 
  270,467    10.50 

258,416    10.00 
257,588    10.00 

As  of  December  31,  2017,  the  Company  and  Bank  were  considered  “well  capitalized”  under  all  regulatory  capital  guidelines.    Such 
determination has been made based on the Tier 1 leverage, CET1capital, Tier 1 capital and total capital ratios.  

Federal Reserve Requirements 

The Bank is required to maintain a reserve balance at the FRB of New York.   As of December 31, 2017, the Bank was not required to 
maintain a reserve balance at the FRB of New York.  The reserve requirement for the Bank totaled $629 thousand as of December 31, 
2016. 

Dividend Restrictions 

In  the  ordinary  course  of  business,  the  Company  is  dependent  upon  dividends  from  the  Bank  to  provide  funds  for  the  payment  of 
dividends to shareholders and to provide for other cash requirements.  Banking regulations may limit the amount of dividends that may 
be paid.  Approval by regulatory authorities is required if the effect of dividends declared would cause the regulatory capital of the Bank 
to fall below specified minimum levels.  Approval is also required if dividends declared exceed the net profits for that year combined 
with the retained net profits for the preceding two years. 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(13.)  SHAREHOLDERS’ EQUITY 

The  Company’s  authorized  capital  stock  consists  of  50,210,000 shares  of  capital  stock,  50,000,000  of  which  are  common  stock,  par 
value $0.01 per share, and 210,000 of which are preferred stock, par value $100 per share, which is designated into two classes, Class A 
of which 10,000 shares are authorized, and Class B of which 200,000 shares are authorized.  There are two series of Class A  preferred 
stock: Series A 3% preferred stock and the Series A preferred stock.  There is one series of Class B preferred stock: Series B-1 8.48% 
preferred stock.  There were 173,286 and 173,398 shares of preferred stock issued and outstanding as of December 31, 2017 and 2016, 
respectively. 

Common Stock 

The following table sets forth the changes in the number of shares of common stock for the years ended December 31: 

  Outstanding    Treasury 

Issued 

2017 
Shares outstanding at beginning of year 
    Common stock issued for “at-the-market” equity offering 
    Restricted stock awards issued 
    Restricted stock awards forfeited 
    Stock options exercised 
    Stock awards 
    Treasury stock purchases 
Shares outstanding at end of year 

2016 
Shares outstanding at beginning of year 
    Common stock issued for Courier Capital acquisition 
    Restricted stock awards issued 
    Restricted stock awards forfeited 
    Stock options exercised 
    Stock awards 
Shares outstanding at end of year 

  14,537,597 
1,363,964 
8,898 
(10,359)   
21,320 
7,841 
(4,323)   

  15,924,938 

  14,190,192 
294,705 
8,800 
(10,183)   
49,761 
4,322 
  14,537,597 

154,617 
- 
(8,898)   
10,359 
(21,320)   
(7,841)   
4,323 
131,240 

  14,692,214 
1,363,964 
- 
- 
- 
- 
- 
  16,056,178 

207,317 
- 
(8,800)   
10,183 
(49,761)   
(4,322)   

154,617 

  14,397,509 
294,705 
- 
- 
- 
- 
  14,692,214 

On  May  30,  2017,  the  Company  entered  into  a  sales  agency  agreement,  with  Sandler  O’Neill  +  Partners,  L.P.  as  sales  agent,  under 
which  it  could  sell  up  to  $40.0  million  of  its  common  stock  through  an  “at-the-market”  equity  offering  program.  The  program  was 
completed in November 2017.  The Company sold 1,363,964 shares of its common stock under the program at a weighted average price 
of $29.33, representing gross proceeds of approximately $40.0 million. Net proceeds received were approximately $38.3 million.  The 
Company used the net proceeds of this offering to support organic growth and other general corporate purposes, including contributing 
capital to the Bank. 

Preferred Stock 

Series  A  3%  Preferred  Stock.    There  were  1,439  and  1,492  shares  of  Series  A  3%  preferred  stock  issued  and  outstanding  as  of 
December 31, 2017 and 2016, respectively.  Holders of Series A 3% preferred stock are entitled to receive an annual dividend of $3.00 
per share, which is cumulative and payable quarterly.  Holders of Series A 3% preferred stock have no pre-emptive right in, or right to 
purchase  or  subscribe  for,  any  additional  shares  of  the  Company’s  capital  stock  and  have  no  voting  rights.    Dividend  or  dissolution 
payments to the Class A shareholders must be declared and paid, or set apart for payment, before any dividends or dissolution payments 
can  be  declared  and  paid,  or  set  apart  for  payment,  to  the  holders  of  Class  B  preferred  stock  or  common  stock.    The  Series  A  3% 
preferred stock is not convertible into any other of the Company’s securities. 

- 100 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(13.)  SHAREHOLDERS’ EQUITY (Continued) 

Series B-1 8.48% Preferred Stock.  There were 171,847 and 171,906 shares of Series B-1 8.48% preferred stock issued and outstanding 
as of December 31, 2017 and 2016, respectively.  Holders of Series B-1 8.48% preferred stock are entitled to receive an annual dividend 
of $8.48 per share, which is cumulative and payable quarterly.  Holders of Series B-1 8.48% preferred stock have no pre-emptive right 
in, or right to purchase or subscribe for, any additional shares of the Company’s common stock and have no voting rights.  Accumulated 
dividends  on  the  Series  B-1  8.48%  preferred  stock  do  not  bear  interest,  and  the  Series  B-1  8.48%  preferred  stock  is  not  subject  to 
redemption.  Dividend or dissolution payments to the Class B shareholders must be declared and paid, or set apart for payment, before 
any dividends or dissolution payments are declared and paid, or set apart for payment, to the holders of common stock.  The Series B-1 
8.48% preferred stock is not convertible into any other of the Company’s securities. 

(14.)  ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) 

The following table presents the components of other comprehensive income (loss) for the years ended December 31 (in thousands): 

2017 

Securities available for sale and transferred securities: 
     Change in unrealized gain/loss during the period 
     Reclassification adjustment for net gains included in net income (1)      
          Total securities available for sale and transferred securities 
Pension and post-retirement obligations: 
     Net actuarial gains (losses) arising during the year 
     Amortization of net actuarial loss and prior service cost included in income 
          Total pension and post-retirement obligations 
Other comprehensive income 

2016 
Securities available for sale and transferred securities: 
     Change in unrealized gain/loss during the period 
     Reclassification adjustment for net gains included in net income (1)      
          Total securities available for sale and transferred securities 
Pension and post-retirement obligations: 
     Net actuarial gains (losses) arising during the year 
     Amortization of net actuarial loss and prior service cost included in income 
          Total pension and post-retirement obligations 
Other comprehensive loss 

2015 
Securities available for sale and transferred securities: 
     Change in unrealized gain/loss during the period 
     Reclassification adjustment for net gains included in net income (1)      
          Total securities available for sale and transferred securities 
Pension and post-retirement obligations: 
     Net actuarial gains (losses) arising during the year 
     Amortization of net actuarial loss and prior service cost included in income 
          Total pension and post-retirement obligations 
Other comprehensive loss 
_____ 

Pre-tax 
Amount 

  Tax Effect 

Net-of-tax 
Amount 

$ 

$ 

$ 

$ 

$ 

$ 

  $ 

1,841 
(1,103) 
738 

1,460 
1,115 
2,575 
3,313 

  $ 

  $ 

710 
(426)   
284 

563 
431 
994 
1,278 

  $ 

(2,146) 
(2,793) 
(4,939) 

(241) 
907 
666 
(4,273) 

  $ 

(828)    $ 

(1,078)   
(1,906)   

(93)   
350 
257 

  $ 

(1,649)    $ 

1,131 
(677) 
454 

897 
684 
1,581 
2,035 

(1,318) 
(1,715) 
(3,033) 

(148) 
557 
409 
(2,624) 

(1,529) 
(2,251) 
(3,780) 

(887) 
895 
8 
(3,772) 

  $ 

  $ 

(591)    $ 
(868)   
(1,459)   

(342)   
345 
3 
(1,456)    $ 

(938) 
(1,383) 
(2,321) 

(545) 
550 
5 
(2,316) 

(1) 

Includes amounts related to the amortization/accretion of unrealized net gains and losses related to the Company's reclassification 
of  available  for  sale  investment  securities  to  the  held  to  maturity  category.  The  unrealized  net  gains/losses  will  be 
amortized/accreted over the remaining life of the investment securities as an adjustment of yield. 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(14.)  ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (Continued) 

Activity in accumulated other comprehensive income (loss), net of tax, was as follows (in thousands): 

Securities 
Available for 
Sale and 
Transferred 
Securities 

Pension and 
Post-
retirement 
Obligations 

Balance at January 1, 2017 
     Other comprehensive income (loss) before reclassifications 
     Amounts reclassified from accumulated other comprehensive income (loss) 
     Net current period other comprehensive income 
Balance at December 31, 2017 

Balance at January 1, 2016 
     Other comprehensive income (loss) before reclassifications 
     Amounts reclassified from accumulated other comprehensive income (loss) 
     Net current period other comprehensive (loss) income 
Balance at December 31, 2016 

Balance at January 1, 2015 
     Other comprehensive income (loss) before reclassifications 
     Amounts reclassified from accumulated other comprehensive income (loss) 
     Net current period other comprehensive (loss) income 
Balance at December 31, 2015 

$ 

$ 

$ 

$ 

$ 

$ 

(3,729)    $ 
1,131 
(677)   
454 
(3,275)    $ 

(696)    $ 

(1,318)   
(1,715)   
(3,033)   
(3,729)    $ 

  $ 

1,625 
(938)   
(1,383)   
(2,321)   

(696)    $ 

Accumulated 
Other 
Comprehensive 
Income (Loss) 
(13,951) 
2,028 
7 
2,035 
(11,916) 

(10,222)    $ 
897 
684 
1,581 
(8,641)    $ 

(10,631)    $ 
(148)   
557 
409 
(10,222)    $ 

(10,636)    $ 
(545)   
550 
5 
(10,631)    $ 

(11,327) 
(1,466) 
(1,158) 
(2,624) 
(13,951) 

(9,011) 
(1,483) 
(833) 
(2,316) 
(11,327) 

The following table presents the amounts reclassified out of each component of accumulated other comprehensive income (loss) for the 
years ended December 31 (in thousands): 

  Amount Reclassified from 
Accumulated Other 
Comprehensive Income 

2017 

2016 

Affected Line Item in the  
Consolidated Statement of Income 

  $ 

1,260 

  $ 

2,695 

  Net gain on disposal of investment securities 

Details About Accumulated Other 
Comprehensive Income Components 

Realized gain on sale of investment securities 
Amortization of unrealized holding gains (losses) 
   on investment securities transferred from 
   available for sale to held to maturity 

Amortization of pension and post-retirement items: 
     Prior service credit (1) 
     Net actuarial losses (1) 

(157)   
1,103 
(426)   
677 

51 
(1,166)   
(1,115)   
431 
(684)   

  Interest income 
  Total before tax 

98 
2,793 
(1,078)    Income tax expense 
  Net of tax 
1,715 

48 

  Salaries and employee benefits 
(955)    Salaries and employee benefits 
(907)    Total before tax 
350 
(557)    Net of tax 
1,158 

  Income tax benefit 

Total reclassified for the period 
_____ 

  $ 

(7)    $ 

(1)  These items are included in the computation of net periodic pension expense.  See Note 18 – Employee Benefit Plans for additional 

information. 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(15.)  SHARE-BASED COMPENSATION 

The Company maintains certain stock-based compensation plans, approved by the Company’s shareholders that are administered by the 
Management  Development  and  Compensation  Committee  (the  “Compensation  Committee”)  of  the  Board.    In  May  2015,  the 
Company’s  shareholders  approved  the  2015  Long-Term  Incentive  Plan  (the  “2015  Plan”)  to  replace  the  2009  Management  Stock 
Incentive Plan and the 2009 Directors’ Stock Incentive Plan (collectively, the “2009 Plans”).  A total of 438,076 shares transferred from 
the 2009 Plans were available for grant pursuant to the 2015 Plan as of May 6, 2015, the date of approval of the 2015 Plan.  In addition, 
any shares subject to outstanding awards under the 2009 Plans that are canceled, expired, forfeited or otherwise not issued or are settled 
in cash on or after May 6, 2015, will become available for future award grants under the 2015 Plan.  As of December 31, 2017, there 
were approximately 313,000 shares available for grant under the 2015 Plan. 

Under the Plan, the Compensation Committee may establish and prescribe grant guidelines including various terms and conditions for 
the  granting  of  stock-based  compensation.    For  stock  options,  the  exercise  price  of  each  option  equals  the  market  price  of  the 
Company’s stock on the date of the grant.  All options expire after a period of ten years from the date of grant and generally become 
fully exercisable over a period of 3 to 5 years from the grant date.  When an option recipient exercises their options, the Company issues 
shares from treasury stock and records the proceeds as additions to capital.  Shares of restricted stock granted to employees generally 
vest over 2 to 3 years from the grant date.   Fifty percent of the shares of restricted stock granted to non-employee directors generally 
vests on the date of grant and the remaining fifty percent generally vests one year from the grant date.   Vesting of the shares may be 
based on years of service, established performance measures or both.  If restricted stock grants are forfeited before  they vest, the shares 
are reacquired into treasury stock. 

The share-based compensation plans were established to allow for the granting of compensation awards to attract, motivate and retain 
employees, executive officers and non-employee directors who contribute to the long-term growth and profitability of the Company and 
to give such persons a proprietary interest in the Company, thereby enhancing their personal interest in the Company’s success. 

The  Company  awarded  grants  of  12,531  shares  of  restricted  stock  units  to  certain  members  of  management  during  the  year  ended 
December  31,  2017.    The  shares  will  be  earned  based  on  the  Company’s  achievement  of  a  relative  total  shareholder  return  (“TSR”) 
performance requirement, on a percentile basis, compared to the SNL Small Cap Bank & Thrifts Index over a three-year performance 
period ended December 31, 2019.  The shares earned based on the achievement of the TSR performance requirements, if any, will vest 
on February 22, 2020 assuming the recipient’s continuous service to the Company. 

The grant-date fair value of the TSR performance award granted during the year ended December 31, 2017 was determined using the 
Monte Carlo simulation model on the date of grant, assuming the following (i) expected term of 2.85 years, (ii) risk free interest rate of 
1.45%, (iii) expected dividend yield of 2.41% and (iv) expected stock price volatility over the expected term of the TSR  performance 
award of 21.9%.  The grant-date fair value of all other restricted stock awards is  equal to the closing market price of the Company’s 
common stock on the date of grant. 

The  Company  granted  27,831  additional  shares  of  restricted  stock  units  to  management  during  the  year  ended  December  31,  2017.  
These shares will vest after completion of a three-year service requirement.  The average market price of the restricted stock units on the 
date of grant was $31.88. 

During the year ended December 31, 2017, the Company granted a total of 8,898 restricted shares of common stock to non-employee 
directors, of which 4,454 shares vested immediately and 4,444 shares will vest after completion of a one-year service requirement.  The 
weighted average market price of the restricted stock on the date of grant was $29.47.  In addition, the Company issued a total of 7,841 
shares of common stock in-lieu of cash for the annual retainer of six non-employee directors during the year ended December 31, 2017.  
The weighted average market price of the stock on the date of grant was $30.88.   

The restricted stock awards granted to the directors and the restricted stock units granted to management in 2017 do not have rights to 
dividends or dividend equivalents.   

- 103 - 

 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(15.)  SHARE-BASED COMPENSATION (Continued) 

The  Company  uses  the  Black-Scholes  valuation  method  to  estimate  the  fair  value  of  its  stock  option  awards.    There  were  no  stock 
options awarded during 2017, 2016 or 2015.  There was no unrecognized compensation expense related to unvested stock options as of 
December 31, 2017.  The following is a summary of stock option activity for the year ended December 31, 2017 (dollars in thousands, 
except per share amounts): 

Outstanding at beginning of year 
  Granted 
  Exercised 
  Forfeited 
  Expired 
Outstanding and exercisable at end of period 

  Weighted 
  Average 
  Exercise 

Price 

  Number of 
  Options 

  $ 

49,099 
- 

(21,320)   

- 

(5,580)   
22,199 

  $ 

19.00 
- 
19.45 
- 
19.64 
18.40 

  Weighted 
  Average 
  Remaining 
  Contractual   
Term 

  Aggregate 
Intrinsic 

  Value 

0.4 years 

  $ 

282 

The aggregate intrinsic value (the amount by which the market price of the stock on the date of exercise exceeded the market  price of 
the stock on the date  of grant) of option exercises for the years ended December 31,  2017, 2016 and 2015 was $297 thousand, $450 
thousand, and $106 thousand, respectively.  The total cash received as a result of option exercises under stock compensation plans for 
the  years  ended  December  31,  2017,  2016  and  2015  was  $413  thousand,  $964  thousand,  and  $359  thousand,  respectively.    The  tax 
benefits realized in connection with these stock option exercises were not significant. 

The following is a summary of restricted stock award and restricted stock units activity for the year ended December 31, 2017:  

Outstanding at beginning of year 
  Granted 
  Vested 
  Forfeited 
Outstanding at end of period 

  Number of 
Shares 

  Weighted 
  Average 
  Market 
  Price at 
  Grant Date   
  $ 

114,565 
52,627 
(25,247)   
(11,359)   
130,586    $ 

19.90 
31.26 
23.90 
12.81 
24.32 

As of December 31, 2017, there was $1.5 million of unrecognized compensation expense related to unvested restricted stock awards and 
restricted stock units that is expected to be recognized over a weighted average period of 1.8 years. 

The Company amortizes the expense related to restricted stock awards and restricted stock units over the vesting period.  Share-based 
compensation  expense  is  recorded  as  a  component  of  salaries  and  employee  benefits  in  the  consolidated  statements  of  income  for 
awards  granted  to  management  and  as  a  component  of  other  noninterest  expense  for  awards  granted  to  directors.    The  share-based 
compensation expense for the years ended December 31 was as follows (in thousands):  

Salaries and employee benefits 
Other noninterest expense 
Total share-based compensation expense 

2017 

2016 

2015 

  $ 

  $ 

927 
247 
1,174 

  $ 

  $ 

601 
244 
845 

  $ 

  $ 

431 
243 
674 

- 104 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(16.)  INCOME TAXES 

The income tax expense for the years ended December 31 consisted of the following (in thousands):  

Current tax expense (benefit): 
   Federal 
   State 
      Total current tax expense 
Deferred tax expense (benefit): 
   Federal 
   State 
      Total deferred tax expense (benefit)  
Total income tax expense 

2017 

2016 

2015 

$ 

$ 

  $ 

(3,031) 
573 
(2,458) 

12,297 
106 
12,403 
9,945 

  $ 

13,846 
82 
13,928 

(2,175) 
457 
(1,718) 
12,210 

  $ 

  $ 

8,720 
21 
8,741 

1,440 
358 
1,798 
10,539 

Income tax expense differed from the statutory federal income tax rate for the years ended December 31 as follows:  

Statutory federal tax rate 
Increase (decrease) resulting from: 
   Tax exempt interest income 
   Tax credits and adjustments 
   Non-taxable earnings on company owned life insurance 
   State taxes, net of federal tax benefit 
   Nondeductible expenses 
   Goodwill and contingent consideration adjustments 
   Other, net 
Effective tax rate 

2017 

2016 

2015 

35.0% 

(5.6) 
(6.7) 
(1.4) 
1.1 
0.3 
0.3 
(0.1) 
22.9% 

35.0% 

(5.6) 
0.3 
(2.2) 
0.8 
0.2 
(0.9) 
0.1 
27.7% 

35.0% 

(6.1) 
(0.7) 
(1.8) 
0.7 
0.3 
(0.3) 
- 
27.1% 

Total income tax expense (benefit) was as follows for the years ended December 31 (in thousands): 

Income tax expense 
Shareholder’s equity 

2017 

2016 

2015 

$ 

  $ 

9,945 
3,909 

12,210 
(1,649) 

  $ 

10,539 
(1,456) 

The  Company  recognizes  deferred  income  taxes  for  the  estimated  future  tax  effects  of  differences  between  the  tax  and  financial 
statement  bases  of  assets  and  liabilities  considering  enacted  tax  laws.    These  differences  result  in  deferred  tax  assets  and  liabilities, 
which are included in other assets in the Company’s consolidated statements of condition.  The Company  also assesses the likelihood 
that deferred tax assets will be realizable based on, among other considerations, future taxable income and establishes, if necessary, a 
valuation  allowance  for  those  deferred  tax  assets  determined  to  not  likely  be  realizable.    A  deferred  tax  asset  valuation  allowance  is 
recognized if, based on the weight of available evidence (both positive and negative), it is more likely than not that some portion or all 
of the deferred tax assets will not be realized.  The future realization of deferred tax benefits depends upon the existence of sufficient 
taxable income  within the carry-back and carry-forward periods.  Management’s judgment is required in determining  the  appropriate 
recognition of deferred tax assets and liabilities, including projections of future taxable income. 

- 105 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(16.)  INCOME TAXES (Continued) 

The Company’s net deferred tax asset (liability) is included in other assets in the consolidated statements of condition.  The tax effects 
of  temporary  differences  that  give  rise  to  the  deferred  tax  assets  and  deferred  tax  liabilities  are  as  follows  at  December  31  (in 
thousands): 

Deferred tax assets: 
   Allowance for loan losses 
   Deferred compensation 
   Investment in limited partnerships 
   SERP agreements 
   Interest on nonaccrual loans 
   Share-based compensation 
   Net unrealized loss on securities available for sale 
   Other 
         Gross deferred tax assets 
Deferred tax liabilities: 
   REIT dividend 
   Prepaid expenses 
   Prepaid pension costs 
   Intangible assets 
   Depreciation and amortization 
   Loan servicing assets 
   Other 
         Gross deferred tax liabilities 
         Net deferred tax asset (liability) 

2017 

2016 

8,741 
748 
599 
320 
305 
464 
1,334 
66 
12,577 

9,412 
720 
3,255 
2,594 
2,023 
250 
102 
18,356 
(5,779) 

  $ 

  $ 

11,938 
1,357 
943 
682 
453 
604 
2,326 
120 
18,423 

- 
- 
4,727 
4,059 
1,085 
415 
234 
10,520 
7,903 

  $ 

  $ 

In March 2014, the New York legislature approved changes in the state tax law that  was phased-in over two years, beginning in 2015. 
The primary changes that impacted the Company included the repeal of the Article 32 franchise tax on banking corporations (“Article 
32A”) for 2015, expanded nexus standards for 2015 and a reduction in the corporate tax rate for 2016.   The repeal of Article 32A and 
the expanded nexus standards lowered our taxable income apportioned to New York in 2016 and 2015 compared to 2014.  In addition, 
the New York state income tax rate was reduced from 7.1% to 6.5% in 2016.  

On December 22, 2017, the TCJ Act was signed into law which, among other items, reduces the federal statutory corporate tax rate from 
35 percent to 21 percent, effective January 1, 2018.  The TCJ Act also contains other provisions that may affect the Company currently 
or  in  future  years.    Among  these  are  changes  to  the  deductibility  of  meals  and  entertainment,  the  deductibility  of  executive 
compensation, accelerated expensing of depreciable property for assets placed into service after September 27, 2017 and before 2023, 
limits the deductibility of net interest expenses, eliminates the corporate alternative minimum tax, limits net operating loss carrybacks 
and carryforwards to 80% of taxable income and other provisions. 

Results for the fourth quarter and full year of 2017 were positively impacted by  a $2.9 million reduction in income tax expense due to 
the TCJ Act, primarily driven by a revaluation adjustment to the net deferred tax liability. 

Based  upon  the  Company’s  historical  and  projected  future  levels  of  pre-tax  and  taxable  income,  the  scheduled  reversals  of  taxable 
temporary differences to offset future deductible amounts, and prudent and feasible tax planning strategies, management believes it is 
more likely than not that the deferred tax assets will be realized.  As such, no valuation allowance has been recorded as of December 31, 
2017 or 2016. 

The Company and its subsidiaries are primarily subject to federal and New York income taxes.  The federal income tax years currently 
open for audits are 2013 through 2017.  The New York income tax years currently open for audits are 2013 through 2017. 

At December 31, 2017, the Company had no federal or New York net operating loss or tax credits carryforwards.   

- 106 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(16.)  INCOME TAXES (Continued) 

The Company’s unrecognized tax benefits  and changes in unrecognized tax benefits were not significant as of or for the years ended 
December  31,  2017,  2016  and  2015.    There  were  no  material  interest  or  penalties  recorded  in  the  income  statement  in  income  tax 
expense for the years ended December 31, 2017, 2016 and 2015.  As of December 31, 2017 and 2016, there were no amounts accrued 
for interest or penalties related to uncertain tax positions. 

(17.)  EARNINGS PER COMMON SHARE 

The following table presents a reconciliation of the earnings and shares used in calculating basic and diluted EPS for each of the years 
ended December 31 (in thousands, except per share amounts). All outstanding unvested share-based payment awards that contain rights 
to non-forfeitable dividends are considered participating securities.   

Net income available to common shareholders 
Weighted average common shares outstanding: 
   Total shares issued 
   Unvested restricted stock awards 
   Treasury shares 
       Total basic weighted average common shares outstanding 
          Incremental shares from assumed: 
             Exercise of stock options 
             Vesting of restricted stock awards 
       Total diluted weighted average common shares outstanding 

2017 

2016 

2015 

    $ 

32,064 

  $ 

30,469 

  $ 

26,875 

15,235 

(47)   
(144)   

15,044 

9 
32 
15,085 

14,689 

(75)   
(178)   

14,436 

20 
35 
14,491 

14,398 
(93) 
(224) 
14,081 

24 
30 
14,135 

Basic earnings per common share 
Diluted earnings per common share 

    $ 
    $ 

2.13 
2.13 

  $ 
  $ 

2.11 
2.10 

  $ 
  $ 

1.91 
1.90 

For each of the periods presented, average shares subject to the following instruments were excluded from the computation of  diluted 
EPS because the effect would be antidilutive: 

Stock options 
Restricted stock awards 
       Total 

- 
1 
1 

- 
2 
2 

- 
1 
1 

There were no participating securities outstanding for the years ended December 2017, 2016 and 2015; therefore, the two-class method 
of calculating basic and diluted EPS was not applicable for the years presented.   

(18.)  EMPLOYEE BENEFIT PLANS 

Defined Contribution Plan 

Employees that meet specified eligibility conditions are eligible to participate in the Company sponsored 401(k) plan.  Under the plan, 
participants may make contributions, in the form of salary deferrals, up to the maximum Internal Revenue Code limit.  Until December 
31,  2015,  the  Company  matched  a  participant’s  contributions  up  to  4.5%  of  compensation,  calculated  at  100%  of  the  first  3%  of 
compensation and 50% of the next 3% of compensation deferred by the participant.  The Company is also permitted to make additional 
discretionary matching contributions, although no such additional discretionary contributions were made in 2017, 2016 or 2015.  The 
expense included in salaries and employee benefits in the consolidated statements of income for this plan amounted to $1.3 million in 
2015.  Effective January 1, 2016, the 401(k) Plan was amended to discontinue the Company’s matching contribution.   

- 107 - 

 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(18.)  EMPLOYEE BENEFIT PLANS (Continued) 

Defined Benefit Pension Plan 

The  Company  participates  in  The  New  York  State  Bankers  Retirement  System  (the  “Plan”),  a  defined  benefit  pension  plan  covering 
substantially all employees.  For employees hired prior to December 31, 2006, who met participation requirements on or before January 
1, 2008 (“Tier 1 Participant”), the benefits are generally based on  years of service  and the employee's  highest average compensation 
during five consecutive years of employment.   

Effective January 1, 2016, the Plan was amended to open the Plan to eligible employees who were hired on and after January 1, 2007 
(“Tier 2 Participant”), and provide these eligible participants with a cash balance benefit formula. 

The  following  table  provides  a  reconciliation  of  the  Company’s  changes  in  the  Plan’s  benefit  obligations,  fair  value  of  assets  and  a 
statement of the funded status as of and for the year ended December 31 (in thousands): 

Change in projected benefit obligation: 
Projected benefit obligation at beginning of period 

Service cost 
Interest cost 
Actuarial (gain) loss 
Benefits paid and plan expenses 

Projected benefit obligation at end of period 

Change in plan assets: 
Fair value of plan assets at beginning of period 

Actual return on plan assets 
Employer contributions 
Benefits paid and plan expenses 

Fair value of plan assets at end of period 

Funded status at end of period 

2017 

2016 

63,002 
3,140 
2,449 
5,016 
(3,171) 
70,436 

75,252 
11,267 
- 

(3,171) 
83,348 
12,912 

  $ 

  $ 

59,232 
2,885 
2,402 
1,210 
(2,727) 
63,002 

72,358 
5,621 
- 

(2,727) 
75,252 
12,250 

  $ 

  $ 

The accumulated benefit obligation was $65.2 million and $58.0 million at December 31, 2017 and 2016, respectively. 

The Company's funding policy is to contribute, at a minimum, an actuarially determined amount that will satisfy the minimum funding 
requirements  determined  under  the  appropriate  sections  of  Internal  Revenue  Code.    The  Company  has  no  minimum  required 
contribution for the 2018 fiscal year.  

Estimated benefit payments under the Plan over the next ten years at December 31, 2017 are as follows (in thousands): 

2018 
2019 
2020 
2021 
2022 
2023 - 2027 

$ 

2,846 
2,885 
3,109 
3,311 
3,528 
20,500 

Net periodic pension cost consists of the following components for the years ended December 31 (in thousands): 

Service cost 
Interest cost on projected benefit obligation 
Expected return on plan assets 
Amortization of unrecognized loss 
Amortization of unrecognized prior service cost 
Net periodic pension cost 

2017 

2016 

2015 

    $ 

    $ 

3,140 
2,449 
(4,775) 
1,142 
17 
1,973 

  $ 

  $ 

2,885 
2,402 
(4,600) 
938 
20 
1,645 

  $ 

  $ 

2,324 
2,328 
(4,820) 
926 
20 
778 

- 108 - 

 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(18.)  EMPLOYEE BENEFIT PLANS (Continued) 

The actuarial assumptions used to determine the net periodic pension cost were as follows: 

Weighted average discount rate 
Rate of compensation increase 
Expected long-term rate of return 

2017 
4.00% 
3.00% 
6.50% 

The actuarial assumptions used to determine the projected benefit obligation were as follows: 

Weighted average discount rate 
Rate of compensation increase 

2017 
3.49% 
3.00% 

2016 
4.21% 
3.00% 
6.50% 

2016 
4.00% 
3.00% 

2015 
3.86% 
3.00% 
6.50% 

2015 
4.21% 
3.00% 

The  weighted  average  discount  rate  was  based  upon  the  projected  benefit  cash  flows  and  the  market  yields  of  high  grade  corporate 
bonds that are available to pay such cash flows. 

The weighted average expected long‐term rate  of return is estimated based on current trends in  the  Plan’s assets as  well as projected 
future  rates  of  return  on  those  assets  and  reasonable  actuarial  assumptions  based  on  the  guidance  provided  by  Actuarial  Standard  of 
Practice  No.  27,  “Selection  of  Economic  Assumptions  for  Measuring  Pension  Obligations”  for  long  term  inflation,  and  the  real  and 
nominal rate of investment return for a specific mix of asset classes. The following assumptions were used in determining the long‐term 
rate of return: 

Equity securities 

Fixed income securities 

Other financial instruments    

Dividend discount model, the smoothed earnings yield model and the equity risk premium 
model 
Current yield‐to‐maturity and forecasts of future yields 
Comparison of the specific investment’s risk to that of fixed income and equity instruments 
and using judgment 

The long term rate of return considers historical returns. Adjustments were made to historical returns in order to reflect expectations of 
future returns.  These adjustments were due to factor forecasts by economists and long‐term U.S. Treasury yields to forecast long‐term 
inflation.  In addition, forecasts by economists and others for long‐term GDP growth were factored into the development of assumptions 
for earnings growth and per capita income.   

The Plan's overall investment strategy is to achieve a mix of approximately 97% of investments for long-term growth and 3% for near-
term  benefit  payments  with  a  wide  diversification  of  asset  types,  fund  strategies,  and  fund  managers.  The  target  allocations  for  Plan 
assets are shown in the table below.  Cash equivalents consist primarily of government issues (maturing in less than three months) and 
short  term  investment  funds.  Equity  securities  primarily  include  investments  in  common  stock,  depository  receipts,  preferred  stock, 
commingled  pension  trust  funds,  exchange  traded  funds  and  real  estate  investment  trusts.    Fixed  income  securities  include  corporate 
bonds, government issues, credit card receivables,  mortgage backed securities, municipals, commingled pension trust funds and other 
asset backed securities.  Other investments are real estate interests and related investments held within a commingled pension trust fund. 

- 109 - 

 
 
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(18.)  EMPLOYEE BENEFIT PLANS (Continued) 

The  Plan  currently  prohibits  its  investment  managers  from  purchasing  any  security  greater  than  5%  of  the  portfolio  at  the  time  of 
purchase or greater than 8% at market value in any one issuer.  Effective June 2013, the issuer of any security purchased must be located 
in a country in the Morgan Stanley Capital International World Index.  In addition, the following are prohibited: 

Equity securities 

Short sales 

Unregistered stocks 

Margin purchases 

Fixed income securities 

  Mortgage backed derivatives that have an inverse floating rate coupon or that are interest only 

securities 

Any ABS that is not issued by the U.S. Government or its agencies or its instrumentalities 

Generally, securities of less than Baa2/BBB quality may not be purchased 

Securities of less than A-quality may not in the aggregate exceed 13% of the investment 
manager's portfolio. 

An investment manager’s portfolio of commercial MBS and ABS shall not exceed 10% of the 
portfolio at the time of purchase. 

Other financial instruments     Unhedged  currency  exposure  in  countries  not  defined  as  “high  income  economies”  by  the 

World Bank 

All  other  investments  not  prohibited  by  the  Plan  are  permitted.    At  December  31,  2017  and  2016,  the  Plan  held  certain  investments 
which are  no longer deemed acceptable to acquire.   The Plan continues to allow  managers to  maintain currently prohibited positions 
which were not prohibited at the time of purchase.   These positions will be liquidated when the investment managers deem that such 
liquidation is in the best interest of the Plan. 

The target allocation range below is both historic and prospective in that it has not changed since prior to 2013.  It is the asset allocation 
range that the investment managers have been advised to adhere to and within which they may make tactical asset allocation decisions. 

Asset category: 
   Cash equivalents 
   Equity securities 
   Fixed income securities 
   Other financial instruments 

2017 
Target 
Allocation 

     0 – 20% 
40 – 60 
40 – 60 
0 – 5 

  Percentage of Plan Assets   
at December 31, 
2017 

2016 

  Weighted 
Average 
Expected 
  Long-term 
  Rate of Return 

6.4% 

6.1% 

50.2 
40.2 
3.2 

47.9 
42.6 
3.4 

0.18% 
4.02 
2.06 
0.24 

Assets  are  segregated  by  the  level  of  the  valuation  inputs  within  the  fair  value  hierarchy  established  by  ASC  Topic  820  utilized  to 
measure fair value (see Note 19 - Fair Value Measurements).   

In  instances  in  which  the  inputs  used  to  measure  fair  value  fall  into  different  levels  of  the  fair  value  hierarchy,  the  fair  value 
measurement  has  been  determined  based  on  the  lowest  level  input  that  is  significant  to  the  fair  value  measurement  in  its  entirety. 
Investments valued using the NAV (Net Asset Value) are classified as level 2 if the Plan can redeem its investment with the investee at 
the NAV at the measurement date.  If the Plan can never redeem the investment with the investee at the NAV, it is considered a level 3. 
If the Plan can redeem the investment at the NAV at a future date, the Plan's assessment of the significance of a particular item to the 
fair value measurement in its entirety requires judgment, including the consideration of inputs specific to the asset. 

- 110 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(18.)  EMPLOYEE BENEFIT PLANS (Continued) 

The Plan uses the Thomson Reuters Pricing Service to determine the fair value of equities  excluding commingled pension trust funds, 
the pricing service of IDC Corporate USA to determine the fair value of fixed income securities excluding commingled pension trust 
funds and JP Morgan Chase Bank, N.A. (“JPMorgan”) and Northern Trust (“NT”) to determine the fair value of commingled pension 
trust funds.   

The following is a table of the pricing methodology and unobservable inputs used by JPMorgan and NT in pricing commingled pension 
trust funds (“CPTF”): 

Principal Valuation 
Technique(s) Used 

Unobservable Inputs 

  CPTF - Fixed Income: 

CPTF (Corporate High Yield) of 
JPMorgan 

  CPTF (High Yield) of JPMorgan  
CPTF (Long Duration Investment 
Grade) of JPMorgan 

CPTF (Emerging Markets Strategic 
Debt) of JPMorgan (formerly known as 
JPMorgan Emerging Markets Local 
Currency Debt) 
CPTF (Emerging Markets - Fixed 
Income) of JPMorgan 
NT Collective Aggregate Bond Index 
Fund - Lending 

  Market, Comparable Securities 

  EBITDA Multiple 

  Market 
  Market,  NAV,  Comparable  Securities, 

  None 
  None 

Discounted Cash Flow 

  Market, Comparable Securities 

  None 

  Market, Comparable Securities 

  None 

  NAV 

  None 

  CPTF – Other: 

CPTF (Strategic Property) of JPMorgan    Market, Income Approach, Debt 

Service and Sales Comparison 

  Credit Spreads, Discount Rate, Loan to 
Value Ratio, Terminal Capitalization 
Rate and Value per Square Foot 

When  valuing  Commingled  Pension  Trust  Funds  (Equity)  JPMorgan  uses  a  market  methodology  and  does  not  rely  on  unobservable 
inputs in those valuations. 

The following table sets forth a summary of the changes in the Plan’s level 3 assets for the years ended December 31, 2017 and 2016: 

Level 3 assets, January 1, 2016 
Realized Gain 
Sales 
Unrealized gains 
Level 3 assets, December 31, 2016 
Realized Gain 
Purchases 
Sales 
Unrealized gains 
Level 3 assets, December 31, 2017 

  $ 

  $ 

2,670 
52 
(381) 
296 
2,637 
43 
103 
(224) 
82 
2,641 

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FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(18.)  EMPLOYEE BENEFIT PLANS (Continued) 

The major categories of Plan assets measured at fair value on a recurring basis as of December 31 are presented in the following tables 
(in thousands). 

2017 
Cash equivalents: 
   Cash (including foreign currencies) 
   Short term investment funds 
          Total cash equivalents 
Equity securities: 
   Common stock 
   Depository receipts 
   Commingled pension trust funds 
   Preferred stock 
          Total equity securities 
Fixed income securities: 
   Collateralized mortgage obligations 
   Commingled pension trust funds 
   Corporate bonds 
   FNMA 
   Government securities 
   Mortgage backed securities 
          Total fixed income securities 
Other investments: 
   Commingled pension trust funds - Realty 
          Total Plan investments 

Level 1 
Inputs 

Level 2 
Inputs 

Level 3 
Inputs 

Total 

  Fair Value 

$ 

726    $ 

- 
726   

14,523   
368   
- 
320   
15,211   

- 
- 
- 
- 
- 
- 
- 

  $ 

- 
4,635 
4,635 

- 
- 
26,613 
- 
26,613 

585 
19,524 
3,068 
167 
10,117 
61 
33,522 

  $ 

- 
- 
- 

- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 

726 
4,635 
5,361 

14,523 
368 
26,613 
320 
41,824 

585 
19,524 
3,068 
167 
10,117 
61 
33,522 

- 
15,937    $ 

- 
64,770 

 $ 

2,641   
2,641    $ 

2,641 
83,348 

$ 

At December 31, 2017, the portfolio was managed by two investment firms, with control of the portfolio split approximately 59% and 
37% under the control of the investment managers with the remaining 4% under the direct control of the Plan.  A portfolio concentration 
in two of the commingled pension trust funds and a short term investment fund of 15%, 6% and 6%, respectively, existed at December 
31, 2017. 

- 112 - 

 
 
 
 
 
 
 
 
 
   
 
 
   
   
 
 
 
   
 
 
   
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(18.)  EMPLOYEE BENEFIT PLANS (Continued) 

2016 
Cash equivalents: 
   Foreign currencies 
   Short term investment funds 
          Total cash equivalents 
Equity securities: 
   Common stock 
   Depository receipts 
   Commingled pension trust funds 
          Total equity securities 
Fixed income securities: 
   Collateralized mortgage obligations 
   Commingled pension trust funds 
   Corporate bonds 
   FNMA 
   Government securities 
   Mortgage backed securities 
          Total fixed income securities 
Other Investments: 
   Commingled pension trust funds - Realty 
          Total Plan investments 

Level 1 
Inputs 

Level 2 
Inputs 

Level 3 
Inputs 

Total 

  Fair Value 

$ 

99    $ 
- 
99   

13,326   
391   
- 
13,717   

- 
- 
- 
- 
- 
- 
- 

  $ 

- 
4,454 
4,454 

- 
- 
22,302 
22,302 

633 
18,151 
2,862 
579 
9,783 
35 
32,043 

  $ 

- 
- 
- 

- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 

99 
4,454 
4,553 

13,326 
391 
22,302 
36,019 

633 
18,151 
2,862 
579 
9,783 
35 
32,043 

- 
13,816    $ 

- 
58,799 

 $ 

2,637   
2,637    $ 

2,637 
75,252 

$ 

At December 31, 2016, the portfolio was managed by two investment firms, with control of the portfolio split approximately 58% and 
38% under the control of the investment managers with the remaining 4% under the direct control of the Plan.  A portfolio concentration 
in two of the commingled pension trust funds and a short term investment fund of 14%, 6% and 6%, respectively, existed at December 
31, 2016. 

Postretirement Benefit Plan 

An entity acquired by the Company provided health and dental care benefits to retired employees who met specified age and service 
requirements through a postretirement health and dental care plan in which both the acquired entity and the retirees shared the cost.  The 
plan provided for substantially the same medical insurance coverage as for active employees until their death and was integrated with 
Medicare  for  those  retirees  aged  65  or  older.    In  2001,  the  plan’s  eligibility  requirements  were  amended  to  curtail  eligible  benefit 
payments to only retired employees and active employees who had already met the then-applicable age and service requirements under 
the Plan.  In 2003, retirees under age 65 began contributing to health coverage at the same cost-sharing level as that of active employees.  
Retirees  ages  65  or  older  were  offered  new  Medicare  supplemental  plans  as  alternatives  to  the  plan  historically  offered.    The  cost 
sharing of medical coverage was standardized throughout the group of retirees aged 65  or older.  In addition, to be consistent with the 
administration  of  the  Company's  dental  plan  for  active  employees,  all  retirees  who  continued  dental  coverage  began  paying  the  full 
monthly premium.  The accrued liability included in other liabilities in the consolidated statements of financial condition related to this 
plan amounted to $151 thousand and $149 thousand as of December 31, 2017 and 2016, respectively.  The postretirement expense for 
the plan that was included in salaries and employee benefits in the consolidated statements of income was not significant for the years 
ended December 31, 2017, 2016 and 2015.  The plan is not funded. 

- 113 - 

 
 
 
 
 
 
 
 
 
   
 
 
   
   
 
 
 
   
 
 
   
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
  
   
 
 
 
 
 
  
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(18.)  EMPLOYEE BENEFIT PLANS (Continued) 

The  components  of  accumulated  other  comprehensive  loss  related  to  the  defined  benefit  plan  and  postretirement  benefit  plan  as  of 
December 31 are summarized below (in thousands): 

Defined benefit plan: 
Net actuarial loss 
Prior service credit (cost) 

Postretirement benefit plan: 
Net actuarial loss 
Prior service credit 

Total 
Deferred tax benefit 
Amounts included in accumulated other comprehensive loss 

2017 

2016 

  $ 

  $ 

(14,348) 
5 
(14,343) 

(190) 
169 
(21) 
(14,364) 
5,723 
(8,641) 

  $ 

  $ 

(16,966) 
(12) 
(16,978) 

(198) 
237 
39 
(16,939) 
6,717 
(10,222) 

Changes  in  plan  assets  and  benefit  obligations  recognized  in  other  comprehensive  income  on  a  pre-tax  basis  during  the  years  ended 
December 31 are as follows (in thousands): 

Defined benefit plan: 
Net actuarial gain (loss) 
Amortization of net loss 
Amortization of prior service cost 

Postretirement benefit plan: 
Net actuarial loss 
Amortization of net loss 
Amortization of prior service credit 

Total recognized in other comprehensive income 

2017 

2016 

  $ 

  $ 

1,475 
1,142 
17 
2,634 

(15) 
24 
(68) 
(59) 
2,575 

  $ 

  $ 

(189) 
938 
20 
769 

(53) 
17 
(67) 
(103) 
666 

For  the  year  ending  December  31,  2018,  the  estimated  net  loss  and  prior  service  credit  for  the  plan  that  will  be  amortized  from 
accumulated other comprehensive income into net periodic benefit cost is $750 thousand and $72 thousand, respectively. 

Supplemental Executive Retirement Agreements 

The  Company  has  non-qualified  Supplemental  Executive  Retirement  Agreements  (“SERPs”)  covering  five  former  executives.    The 
unfunded pension liability related to the SERPs was $1.9 million and $2.1 million at December 31, 2017 and 2016, respectively.  SERP 
expense was $194 thousand, $88 thousand, and $408 thousand for 2017, 2016 and 2015, respectively. 

- 114 - 

 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(19.)  FAIR VALUE MEASUREMENTS 

Determination of Fair Value – Assets Measured at Fair Value on a Recurring and Nonrecurring Basis 

Valuation Hierarchy 

The fair value of an asset or liability is the price that would be received to sell that asset or paid to transfer that liability in an orderly 
transaction  occurring  in  the  principal  market  (or  most  advantageous  market  in  the  absence  of  a  principal  market)  for  such  asset  or 
liability.  ASC Topic 820, “Fair Value Measurements and Disclosures,” establishes a fair value hierarchy for valuation inputs that gives 
the highest priority to quoted prices in active markets for identical assets or liabilities and the lowest priority to unobservable inputs. The 
fair value hierarchy is as follows: 

•  Level 1 - Unadjusted quoted prices in active markets for identical assets or liabilities that the reporting entity has the ability to 

access at the measurement date. 

•  Level  2  -  Inputs  other  than  quoted  prices  included  in  Level 1  that  are  observable  for  the  asset  or  liability,  either  directly  or 
indirectly. These  might include quoted prices for similar assets or liabilities in active  markets, quoted prices  for identical or 
similar assets or liabilities in  markets that are not active, inputs other than quoted prices that are  observable for the  asset or 
liability (such as interest rates, volatilities, prepayment speeds, credit risks, etc.) or inputs that are derived principally from or 
corroborated by market data by correlation or other means. 

•  Level 3 - Unobservable inputs for determining the fair values of assets or liabilities that reflect an entity’s own assumptions 

about the assumptions that market participants would use in pricing the assets or liabilities. 

In general, fair value is based upon quoted market prices, where available. If such quoted market prices are not available, fair value is 
based upon internally developed models that primarily use, as inputs, observable market-based parameters. Valuation adjustments may 
be made to ensure that financial instruments are recorded at fair value. These adjustments may include amounts to reflect counterparty 
credit  quality  and  the  company’s  creditworthiness,  among  other  things,  as  well  as  unobservable  parameters.  Any  such  valuation 
adjustments are applied consistently over time. The Company’s valuation methodologies may produce a fair value calculation that may 
not  be  indicative  of  net  realizable  value  or  reflective  of  future  fair  values.  While  management  believes  the  Company’s  valuation 
methodologies  are  appropriate  and  consistent  with  other  market  participants,  the  use  of  different  methodologies  or  assumptions  to 
determine  the  fair  value  of  certain  financial  instruments  could  result  in  a  different  estimate  of  fair  value  at  the  reporting  date.  
Furthermore,  the  reported  fair  value  amounts  have  not  been  comprehensively  revalued  since  the  presentation  dates,  and  therefore, 
estimates  of  fair  value  after  the  balance  sheet  date  may  differ  significantly  from  the  amounts  presented  herein.  A  more  detailed 
description of the valuation methodologies used for assets and liabilities measured at fair value, as well as the general classification of 
such instruments pursuant to the valuation hierarchy, is set forth below. 

Securities available for sale:  Securities classified as available for sale are reported at fair value utilizing Level 2 inputs. For these 
securities,  the  Company  obtains  fair  value  measurements  from  an  independent  pricing  service.  The  fair  value  measurements 
consider  observable  data  that  may  include  dealer  quotes,  market  spreads,  cash  flows,  the  U.S.  Treasury  yield  curve,  live  trading 
levels, trade execution data, market consensus prepayment speeds, credit information and the bond’s terms and conditions, among 
other things. 

Derivative instruments – credit contracts:  The fair value of derivative instruments – credit contracts is determined using quoted 
secondary market prices for similar financial instruments and are classified as Level 2 in the fair value hierarchy. 

Loans  held  for  sale:    The  fair  value  of  loans  held  for  sale  is  determined  using  quoted  secondary  market  prices  and  investor 
commitments.  Loans held for sale are classified as Level 2 in the fair value hierarchy. 

Collateral dependent  impaired loans: Fair value of impaired loans  with specific allocations of the allowance  for loan losses is 
measured based on the value of the collateral securing these loans and is classified as Level 3 in the fair value hierarchy.  Collateral 
may  be  real  estate  and/or  business  assets  including  equipment,  inventory  and/or  accounts  receivable  and  collateral  value  is 
determined based on appraisals performed by qualified licensed appraisers hired by the Company.  These appraisals may utilize a 
single  valuation  approach  or  a  combination  of  approaches  including  comparable  sales  and  the  income  approach.  Appraised  and 
reported values  may be discounted based on  management’s historical knowledge, changes in  market conditions from  the  time of 
valuation,  and/or  management’s  expertise  and  knowledge  of  the  client  and  the  client’s  business.  Such  discounts  are  typically 
significant and result in a Level 3 classification of the inputs for determining fair value. Impaired loans are reviewed and evaluated 
on at least a quarterly basis for additional impairment and adjusted accordingly, based on the same factors identified above. 

- 115 - 

 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(19.)  FAIR VALUE MEASUREMENTS (Continued) 

Loan servicing rights:  Loan servicing rights do not trade in an active market with readily observable market data. As a result, the 
Company estimates the fair value of loan servicing rights by using a discounted cash flow model to calculate the present value of 
estimated future net servicing income.  The assumptions used in the discounted cash flow model are those that we believe market 
participants  would  use  in  estimating  future  net  servicing  income,  including  estimates  of  loan  prepayment  rates,  servicing  costs, 
ancillary  income,  impound  account  balances,  and  discount  rates.    The  significant  unobservable  inputs  used  in  the  fair  value 
measurement  of  the  Company’s  loan  servicing  rights  are  the  constant  prepayment  rates  and  weighted  average  discount  rate.  
Significant  increases  (decreases)  in  any  of  those  inputs  in  isolation  could  result  in  a  significantly  lower  (higher)  fair  value 
measurement.  Although the constant prepayment rate and the discount rate are not directly interrelated, they will generally move in 
opposite directions.  Loan servicing rights are classified as Level 3 measurements due to the use of significant unobservable inputs, 
as well as significant management judgment and estimation. 

Other  real  estate  owned  (Foreclosed  assets):  Nonrecurring  adjustments  to  certain  commercial  and  residential  real  estate 
properties classified as other real estate owned are measured at the lower of carrying amount or fair value, less costs to sell.   Fair 
values  are  generally  based  on  third  party  appraisals  of  the  property,  resulting  in  a  Level  3  classification.    The  appraisals  are 
sometimes  further  discounted  based  on  management’s  historical  knowledge,  changes  in  market  conditions  from  the  time  of 
valuation,  and/or  management’s  expertise  and  knowledge  of  the  client  and  client’s  business.    Such  discounts  are  typically 
significant  and  result  in  a  Level  3  classification  of  the  inputs  for  determining  fair  value.    In  cases  where  the  carrying  amount 
exceeds the fair value, less costs to sell, an impairment loss is recognized. 

Commitments to extend credit and letters of credit:  Commitments to extend credit and fund letters of credit are principally at 
current interest rates, and, therefore, the carrying amount approximates fair value.  The fair value of commitments is not material. 

- 116 - 

 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(19.)  FAIR VALUE MEASUREMENTS (Continued) 

Assets Measured at Fair Value 

The  following  table  presents  for  each  of  the  fair-value  hierarchy  levels  the  Company’s  assets  that  are  measured  at  fair  value  on  a 
recurring and non-recurring basis as of December 31 (in thousands): 

Quoted Prices 
in Active 
Markets for 
Identical 
Assets or 
Liabilities 
(Level 1) 

Significant 
Other 
Observable 
Inputs 
(Level 2) 

Significant 
Unobservable 
Inputs 
(Level 3) 

Total 

2017 
Measured on a recurring basis: 
Securities available for sale: 
   U.S. Government agencies and government sponsored enterprises 
   Mortgage-backed securities 
   Asset-backed securities 

Other liabilities: 
   Derivative instruments – credit contracts 

Measured on a nonrecurring basis: 
Loans: 
   Loans held for sale 
   Collateral dependent impaired loans 
Other assets: 
   Loan servicing rights 
   Other real estate owned 

2016 
Measured on a recurring basis: 
Securities available for sale: 
   U.S. Government agencies and government sponsored enterprises 
   Mortgage-backed securities 
   Asset-backed securities 

Other liabilities: 
   Derivative instruments – credit contracts 

Measured on a nonrecurring basis: 
Loans: 
   Loans held for sale 
   Collateral dependent impaired loans 
Other assets: 
   Loan servicing rights 
   Other real estate owned 

$ 

$ 

$ 
$ 

$ 

$ 

$ 

$ 

$ 
$ 

$ 

$ 

- 
- 
- 
- 

- 
- 

- 
- 

- 
- 
- 

- 
- 
- 
- 

- 
- 

- 
- 

- 
- 
- 

  $ 

  $ 

  $ 
  $ 

  $ 

  $ 

  $ 

  $ 

  $ 
  $ 

  $ 

  $ 

161,889 
363,084 
- 
524,973 

 $ 

 $ 

4 
4 

 $ 
 $ 

- 
- 
- 
- 

- 
- 

  $ 

  $ 

  $ 
  $ 

161,889 
363,084 
- 
524,973 

4 
4 

 $ 

2,718 
- 

- 
- 
2,718 

 $ 

  $ 

- 
3,847     

990     
148     
4,985    $ 

2,718 
3,847 

990 
148 
7,703 

186,268 
353,467 
191 
539,926 

- 
- 

 $ 

 $ 

 $ 
 $ 

- 
- 
- 
- 

- 
- 

  $ 

  $ 

  $ 
  $ 

186,268 
353,467 
191 
539,926 

- 
- 

 $ 

1,050 
- 

- 
- 
1,050 

 $ 

  $ 

- 
901     

1,075     
107     
2,083    $ 

1,050 
901 

1,075 
107 
3,133 

There  were  no  transfers  between  Levels  1  and  2  during  the  years  ended  December  31,  2017  and  2016.    There  were  no  liabilities 
measured at fair value on a nonrecurring basis during the years ended December 31, 2017 and 2016. 

- 117 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
  
     
 
 
   
  
   
 
   
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
 
   
 
 
   
  
 
 
   
 
  
     
 
 
   
  
 
   
  
 
 
 
 
 
 
 
   
 
     
 
  
     
 
 
     
 
  
     
 
 
     
 
  
     
 
 
   
  
   
 
   
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
 
   
 
 
   
  
 
 
   
 
  
     
 
 
   
  
 
   
  
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(19.)  FAIR VALUE MEASUREMENTS (Continued) 

The  following  table  presents  additional  quantitative  information  about  assets  measured  at  fair  value  on  a  recurring  and  nonrecurring 
basis for which the Company has utilized Level 3 inputs to determine fair value (dollars in thousands). 

Fair 
Value 
Collateral dependent impaired loans    $  3,847 

Asset 

  Valuation Technique 
  Appraisal of collateral (1) 

Unobservable Input 
 Appraisal adjustments (2)  

Unobservable Input 
Value or Range 

  0% - 45% discount 

Loan servicing rights 

  $ 

990 

  Discounted cash flow 

 Discount rate 
 Constant prepayment rate 

10.2% (3) 
14.8% (3) 

Other real estate owned 
_____ 

  $ 

148 

  Appraisal of collateral (1) 

 Appraisal adjustments (2) 

  28% - 43% discount  

(1)  Fair  value  is  generally  determined  through  independent  appraisals  of  the  underlying  collateral,  which  generally  include  various 

Level 3 inputs which are not identifiable. 

(2)  Appraisals may be adjusted by management for qualitative factors such as economic conditions and estimated liquidation expenses. 
(3)  Weighted averages.  

Changes in Level 3 Fair Value Measurements 

There were no assets measured at fair value on a recurring basis using significant unobservable inputs (Level 3) as of or during the years 
ended December 31, 2017 and 2016. 

Disclosures about Fair Value of Financial Instruments 

The  assumptions  used  below  are  expected  to  approximate  those  that  market  participants  would  use  in  valuing  these  financial 
instruments. 

Fair  value  estimates  are  made  at  a  specific  point  in  time,  based  on  available  market  information  and  judgments  about  the  financial 
instrument, including estimates of timing, amount of expected future cash flows and the credit standing of the issuer.  Such estimates do 
not  consider  the  tax  impact  of  the  realization  of  unrealized  gains  or  losses.  In  some  cases,  the  fair  value  estimates  cannot  be 
substantiated  by  comparison  to  independent  markets.    In  addition,  the  disclosed  fair  value  may  not  be  realized  in  the  immediate 
settlement  of  the  financial  instrument.    Care  should  be  exercised  in  deriving  conclusions  about  our  business,  its  value  or  financial 
position based on the fair value information of financial instruments presented below. 

The estimated fair value approximates carrying value for cash and cash equivalents, FHLB and FRB stock, accrued interest receivable, 
non-maturity  deposits,  short-term  borrowings  and  accrued  interest  payable.    Fair  value  estimates  for  other  financial  instruments  not 
included elsewhere in this disclosure are discussed below. 

Securities held to maturity:  The fair value of the Company’s investment securities held to maturity is primarily measured using 
information  from  a  third-party  pricing  service.    The  fair  value  measurements  consider  observable  data  that  may  include  dealer 
quotes,  market  spreads,  cash  flows,  the  U.S.  Treasury  yield  curve,  live  trading  levels,  trade  execution  data,  market  consensus 
prepayment speeds, credit information and the bond’s terms and conditions, among other things. 

Loans:    The  fair  value  of  the  Company’s  loans  was  estimated  by  discounting  the  expected  future  cash  flows  using  the  current 
interest rates at which similar loans would be made for the same remaining maturities.  Loans were first segregated by type such as 
commercial,  residential  mortgage,  and  consumer,  and  were  then  further  segmented  into  fixed  and  variable  rate  and  loan  quality 
categories. Expected future cash flows were projected based on contractual cash flows, adjusted for estimated prepayments. 

Time deposits:  The fair value of time deposits was estimated using a discounted cash flow approach that applies prevailing market 
interest  rates  for  similar  maturity  instruments.    The  fair  values  of  the  Company’s  time  deposit  liabilities  do  not  take  into 
consideration the value of the Company’s long-term relationships with depositors, which may have significant value. 

Long-term borrowings:  Long-term borrowings consist of $40 million of subordinated notes.  The subordinated notes are publicly 
traded and are valued based on market prices, which are characterized as Level 2 liabilities in the fair value hierarchy. 

- 118 - 

 
 
 
 
 
 
 
 
   
  
 
 
 
 
 
 
 
   
 
 
 
 
 
   
  
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(19.)  FAIR VALUE MEASUREMENTS (Continued) 

The  following  presents  the  carrying  amount,  estimated  fair  value,  and  placement  in  the  fair  value  measurement  hierarchy  of  the 
Company’s financial instruments as of December 31(in thousands): 

Level in 
Fair Value 
Measurement 
Hierarchy 

2017 

  Estimated 

  Carrying 
  Amount 

Fair 
Value 

  Carrying 
Amount 

2016 

  Estimated 
Fair 
Value 

Financial assets: 
    Cash and cash equivalents 
    Securities available for sale 
    Securities held to maturity 
    Loans held for sale 
    Loans 
    Loans (1) 
    Accrued interest receivable 
    FHLB and FRB stock 

Financial liabilities: 
    Non-maturity deposits 
    Time deposits 
    Short-term borrowings 
    Long-term borrowings 
    Accrued interest payable 
    Derivative instruments – credit contracts 
_____ 

(1)  Comprised of collateral dependent impaired loans. 

Level 1 
Level 2 
Level 2 
Level 2 
Level 2 
Level 3 
Level 1 
Level 2 

Level 1 
Level 2 
Level 1 
Level 2 
Level 1 
Level 2 

 $ 

99,195 
524,973 
516,466 
2,718 
  2,696,498 
3,847 
10,776 
27,730 

 $ 

99,195 
524,973 
512,983 
2,718 
  2,660,936 
3,847 
10,776 
27,730 

  $ 

71,277 
539,926 
543,338 
1,050 
  2,308,326 
901 
9,192 
21,780 

 $ 

71,277 
539,926 
539,991 
1,050 
  2,285,146 
901 
9,192 
21,780 

  2,358,018 
852,156 
446,200 
39,131 
8,038 
4 

  2,358,018 
848,055 
446,200 
41,485 
8,038 
4 

  2,292,706 
702,516 
331,500 
39,061 
5,394 
- 

  2,292,706 
701,097 
331,500 
40,701 
5,394 
- 

(20.)  PARENT COMPANY FINANCIAL INFORMATION 

Condensed financial statements pertaining only to the Parent are presented below (in thousands). 

Condensed Statements of Condition 

Assets: 
   Cash and due from subsidiary 
   Investment in and receivables due from subsidiary 
   Other assets 
      Total assets 
Liabilities and shareholders’ equity: 
   Long-term borrowings, net of issuance costs of $869 and $939, respectively 
   Other liabilities 
   Shareholders’ equity 
      Total liabilities and shareholders’ equity 

December 31, 

2017 

2016 

  $ 

  $ 

  $ 

  $ 

10,687    $ 

409,127   
5,901   
425,715    $ 

16,516 
344,741 
4,020 
365,277 

39,131    $ 
5,407   
381,177   
425,715    $ 

39,061 
6,162 
320,054 
365,277 

- 119 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(20.)  PARENT COMPANY FINANCIAL INFORMATION (Continued) 

Condensed Statements of Income 

Dividends from subsidiary and associated companies 
Management and service fees from subsidiary 
Other income 
   Total income 
Interest expense 
Operating expenses 
   Total expense 
   Income before income tax benefit and equity in undistributed 
      earnings of subsidiary 
Income tax benefit 
   Income before equity in undistributed earnings of subsidiary  
Equity in undistributed earnings of subsidiary 
      Net income 

Condensed Statements of Cash Flows 

Cash flows from operating activities: 
   Net income 
   Adjustments to reconcile net income to net cash provided  
   by operating activities: 
         Equity in undistributed earnings of subsidiary 
         Depreciation and amortization 
         Share-based compensation 
         (Increase) decrease in other assets 
         Decrease in other liabilities 
               Net cash provided by operating activities 
Cash flows from investing activities: 
    Capital investment in Five Star Bank  
    Purchase of premises and equipment 
    Net cash paid for acquisition 
               Net cash used in investing activities 
Cash flows from financing activities: 
   Issuance of long-term debt, net of issuance costs 
   Proceeds from issuance of common shares 
   Purchase of preferred and common shares 
   Proceeds from stock options exercised 
   Dividends paid 
   Other 
               Net cash provided by (used in) financing activities 
               Net (decrease) increase in cash and cash equivalents 
   Cash and cash equivalents as of beginning of year 
   Cash and cash equivalents as of end of the year 

- 120 - 

  $ 

Years ended December 31, 
2016 

2017 
12,000    $ 
1,185 
1,298 
14,483 
2,471 
4,249 
6,720 

16,000    $ 
855 
1,296 
18,151 
2,471 
5,950 
8,421 

2015 
16,000 
599 
1,175 
17,774 
1,750 
3,509 
5,259 

7,763 
1,817 
9,580 
23,946 
33,526 

  $ 

9,730 
2,783 
12,513 
19,418 
31,931 

  $ 

12,515 
1,814 
14,329 
14,008 
28,337 

  $ 

Years ended December 31, 
2016 

2017 

2015 

  $ 

33,526    $ 

31,931    $ 

28,337 

(23,946) 
149 
1,174 
(1,673) 
(1,211) 
8,019 

(38,405) 
(44) 
- 

(38,449) 

- 
38,303 
(157) 
413 
(13,958) 

- 
24,601 
(5,829) 
16,516 
10,687 

  $ 

(19,418) 
148 
845 
1,772 
(389) 
14,889 

- 

(1,290) 
(918) 
(2,208) 

- 
- 
- 
964 
(12,946) 
30 
(11,952) 
729 
15,787 
16,516 

  $ 

(14,008) 
97 
674 
(1,069) 
(258) 
13,773 

(34,000) 

- 
- 

(34,000) 

38,940 
- 
(202) 
359 
(12,721) 
79 
26,455 
6,228 
9,559 
15,787 

  $ 

 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL INSTITUTIONS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
December 31, 2017, 2016 and 2015 

(21.)  SEGMENT REPORTING 

The Company has two reportable segments: Banking and Non-Banking.  These reportable segments have been identified and organized 
based on the nature of the underlying products and services applicable to each segment, the type of customers to  whom those products 
and services are offered and the distribution channel through which those products and services are made available. 

The Banking segment includes all of the Company’s retail and commercial banking operations.   The  Non-Banking segment includes 
the activities of SDN, a full service insurance agency that provides a broad range of insurance services to both personal and business 
clients,  and  Courier  Capital,  an  investment  advisor  and  wealth  management  firm  that  provides  customized  investment  management, 
investment consulting and retirement plan services to individuals, businesses, institutions, foundations and retirement  plans.   Holding 
company  amounts  are  the  primary  differences  between  segment  amounts  and  consolidated  totals,  and  are  reflected  in  the  Holding 
Company and Other column below, along with amounts to eliminate balances and transactions between segments. 

The following tables present information regarding the Company’s business segments as of and for the periods indicated (in thousands). 

December 31, 2017 
Goodwill 
Other intangible assets, net 
Total assets 

December 31, 2016 
Goodwill 
Other intangible assets, net 
Total assets 

Year ended December 31, 2017 
Net interest income (expense) 
Provision for loan losses 
Noninterest income 
Noninterest expense (2) 
Income (loss) before income taxes 
Income tax (expense) benefit 
Net income (loss) 

Year ended December 31, 2016 
Net interest income (expense) 
Provision for loan losses 
Noninterest income 
Noninterest expense 
Income (loss) before income taxes 
Income tax (expense) benefit 
Net income (loss) 
_____ 

$ 

$ 

$ 

$ 

$ 

$ 

Banking 

  Non-Banking   

Holding 
Company and 
Other 

Consolidated 
Totals 

  $ 

48,536 
373 
4,069,086 

  $ 

17,304 
8,490 
31,466 

  $ 

- 
- 
4,658 

65,840 
8,863 
4,105,210 

  $ 

48,536 
579 
3,678,230 

  $ 

17,881 
8,644 
31,166 

  $ 

- 
- 
944 

66,417 
9,223 
3,710,340 

Banking 

Non- 
Banking (1) 

Holding 
Company and 
Other 

Consolidated 
Totals 

115,086 
(13,361) 
24,921 
(78,845) 
47,801 
(12,253) 
35,548 

105,161 
(9,638) 
26,457 
(73,056) 
48,924 
(14,409) 
34,515 

  $ 

  $ 

  $ 

  $ 

 $ 

- 
- 
9,172 
(9,264)   
(92)   
491 
399 

  $ 

 $ 

- 
- 
8,567 
(7,080)   
1,487 
(584)   
903 

  $ 

(2,471)    $ 
- 
637 
(2,404)   
(4,238)   
1,817 
(2,421)    $ 

(2,471)    $ 
- 
736 
(4,535)   
(6,270)   
2,783 
(3,487)    $ 

112,615 
(13,361) 
34,730 
(90,513) 
43,471 
(9,945) 
33,526 

102,690 
(9,638) 
35,760 
(84,671) 
44,141 
(12,210) 
31,931 

(1)  Reflects  activity  from  Courier  Capital  since  January  5,  2016  (the  date  of  acquisition)  and  from  the  acquisition  of  the  assets  of 

Robshaw & Julian since August 31, 2017 (the date of acquisition). 

(2)  Non-Banking segment includes SDN reporting unit goodwill impairment of $1.6 million. 

- 121 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 9.    CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 

DISCLOSURE  

None. 

ITEM 9A.  CONTROLS AND PROCEDURES 

Effectiveness of Controls and Procedures 

As  of  the  end  of  the  period  covered  by  this  report,  the  Company  carried  out  an  evaluation,  under  the  supervision  and  with  the 
participation of the Company’s management, including the Company’s Chief Executive Officer (Principal Executive Officer) and Chief 
Financial  Officer (Principal  Financial  Officer), of the effectiveness of the design and operation of the  Company’s disclosure controls 
and  procedures  pursuant  to  Rule  13a-15(b),  as  adopted  by  the  Securities  and  Exchange  Commission  (“SEC”)  under  the  Securities 
Exchange  Act  of  1934  (“Exchange  Act”).    Based  upon  that  evaluation,  the  Chief  Executive  Officer  and  Chief  Financial  Officer 
concluded  that  the  Company’s  disclosure  controls  and  procedures  were  effective  as  of  the  end  of  the  period  covered  by  this  Annual 
Report on Form 10-K. 

Disclosure  controls  and  procedures  are  the  controls  and  other  procedures  that  are  designed  to  ensure  that  information  required  to  be 
disclosed  in  the  reports  that  the  Company  files  or  submits  under  the  Exchange  Act  is  recorded,  processed,  summarized  and  reported 
within the time periods specified in the SEC’s rules and forms.  Disclosure controls and procedures include, without limitation, controls 
and procedures designed to ensure that information required to be disclosed in the reports that the Company files or submits under the 
Exchange Act is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, as 
appropriate, to allow timely decisions regarding required disclosure. 

Management  Report  on  Internal  Control  over  Financial  Reporting  and  Attestation  Report  of  Independent  Registered  Public 
Accounting Firm 

Management  of  the  Company  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial  reporting.  
Management  assessed  the  Company’s  internal  control  over  financial  reporting  based  on  criteria  established  in  the  Internal  Control—
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).  Based on 
this  assessment,  management  has  concluded  that,  as  of  December  31,  2017,  the  Company  maintained  effective  internal  control  over 
financial reporting.  Management’s Report on Internal Control over Financial Reporting is included under Item 8 “Financial Statements 
and Supplementary Data” in Part II of this Form 10-K.  

KPMG LLP, an independent registered public accounting firm, has audited the consolidated financial statements included in this Annual 
Report  on  Form  10-K,  and  has  issued  an  attestation  report  on  the  effectiveness  of  the  Company’s  internal  control  over  financial 
reporting.    The  Report  of  the  Independent  Registered  Public  Accounting  Firm  that  attests  the  effectiveness  of  internal  control  over 
financial reporting is included under Item 8 “Financial Statements and Supplementary Data” in Part II of this Form 10-K. 

Changes in Internal Control over Financial Reporting 

There were no changes in the Company’s internal control over financial reporting that occurred during the quarter ended  December 31, 
2017 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting. 

ITEM 9B.  OTHER INFORMATION 

Not applicable. 

- 122 - 

 
 
ITEM 10.    DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

PART III 

In response to this Item, the information set forth in the Company’s Proxy Statement for its 2018 Annual Meeting of Shareholders (the 
“2018 Proxy Statement”) to be filed within 120 days following the end of the Company’s fiscal year, under the headings  “Proposal 1 - 
Election of Directors,” “Business Experience and Qualification of Directors,” “Our Executive Officers,” and “Section 16(a) Beneficial 
Ownership Reporting Compliance” is incorporated herein by reference. 

Information  concerning  the  Company’s  Audit  Committee  and  the  Audit  Committee’s  financial  expert  is  set  forth  under  the  caption 
“Board Meetings and Committees” in the 2018 Proxy Statement and is incorporated herein by reference. 

Information concerning the Company’s Code of Business Conduct and Ethics is set forth under the caption “Code of Ethics” in the 2018 
Proxy Statement and is incorporated herein by reference. 

ITEM 11.    EXECUTIVE COMPENSATION 

In  response  to  this  Item,  the  information  set  forth  in  the  2018  Proxy  Statement  under  the  headings  “Compensation  Discussion  and 
Analysis,”  “Executive  Compensation  Tables,”  “Management  Development  and  Compensation  Committee  Interlocks  and  Insider 
Participation,” “Director Compensation,” and “Management Development and Compensation Committee Report” is incorporated herein 
by reference. 

ITEM 12.    SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 

STOCKHOLDER MATTERS 

In  response  to  this  Item,  the  information  set  forth  in  the  2018  Proxy  Statement  under  the  heading  “Security  Ownership  of  Certain 
Beneficial Owners and Management” is incorporated herein by reference. 

Equity Compensation Plan Information 

The following table sets forth, as of December 31, 2017, information about our equity compensation plans that have been approved by 
our shareholders, including the number of shares of our common stock exercisable under all outstanding options,  warrants and rights, 
the  weighted  average  exercise  price  of  all  outstanding  options,  warrants  and  rights  and  the  number  of  shares  available  for  future 
issuance  under  our  equity  compensation  plans.    We  have  no  equity  compensation  plans  that  have  not  been  approved  by  our 
shareholders. 

Plan Category 

Equity compensation plans approved by shareholders 
Equity compensation plans not approved by shareholders 

  Number of securities to 
  be issued upon exercise 
of outstanding options, 
warrants and rights 
(a) 
22,199 
- 

  Weighted average 

exercise price 
of outstanding 
options, warrants 
and rights 
(b) 
18.40 
- 

  $ 
  $ 

  Number of securities 
remaining for future 
issuance under equity 
compensation plans 
(excluding securities 

  reflected in column (a)) 

(c) 
313,496 
- 

ITEM 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE 

In response to this Item, the information set forth in the  2018 Proxy Statement under the headings “Certain Relationships and Related 
Transactions” and “Board Independence” is incorporated herein by reference. 

ITEM 14.    PRINCIPAL ACCOUNTING FEES AND SERVICES 

In  response  to  this  Item,  the  information  set  forth  in  the  2018  Proxy  Statement  under  the  heading  “Independent  Registered  Public 
Accounting Firm” is incorporated herein by reference. 

- 123 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ITEM 15.    EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

PART IV 

(a)  FINANCIAL STATEMENTS 

Reference is made to the Index to Consolidated Financial Statements of Financial Institutions, Inc. and subsidiaries under Item 
8 “Financial Statements and Supplementary Data” in Part II of this Annual Report on Form 10-K. 

(b)  EXHIBITS 

The following is a list of all exhibits filed or incorporated by reference as part of this Report. 

Exhibit 
Number 

Description 

Location 

3.1 

3.2 

4.1 

4.2 

4.3 

10.1 

10.2 

10.3 

10.4 

10.5 

  Amended and Restated Certificate of Incorporation of the 

Company 

  Incorporated by reference to Exhibits 3.1, 3.2 
and 3.3 of the Form 10-K for the year ended 
December 31, 2008, dated March 12, 2009 

  Amended and Restated Bylaws of the Company 

  Incorporated by reference to Exhibit 3.1 of the 

  Subordinated Indenture, dated as of April 15, 2015, between 
Financial Institutions, Inc. and Wilmington Trust, National 
Association, as Trustee 

Form 8-K, dated December 30, 2016 

  Incorporated by reference to Exhibit 4.1 of the 

Form 8-K, dated April 15, 2015 

  First Supplemental Indenture, dated as of April 15, 2015, 

  Incorporated by reference to Exhibit 4.2 of the 

between Financial Institutions, Inc. and Wilmington Trust, 
National Association, as Trustee 

Form 8-K, dated April 15, 2015 

  Form of Global Note to represent the 6.00% Fixed-to-
Floating Rate Subordinated Notes due April 15, 2030 

  Incorporated by reference to Exhibit A of 

Exhibit 4.2 of the Form 8-K, dated April 15, 
2015 

  1999 Management Stock Incentive Plan 

  Incorporated by reference to Exhibit 10.1 of 

the S-1 Registration Statement 

  Amendment Number One to the 1999 Management Stock 

  Incorporated by reference to Exhibit 10.1 of 

Incentive Plan 

the Form 8-K, dated July 28, 2006 

  Form of Non-Qualified Stock Option Agreement Pursuant to 

  Incorporated by reference to Exhibit 10.2 of 

the 1999 Management Stock Incentive Plan 

the Form 8-K, dated July 28, 2006 

  1999 Directors Stock Incentive Plan 

  Amendment to the 1999 Director Stock Incentive Plan 

  Incorporated by reference to Exhibit 10.2 of 

the S-1 Registration Statement 

  Incorporated by reference to Exhibit 10.7 of 
the Form 10-K for the year ended December 
31, 2008, dated March 12, 2009 

  Incorporated by reference to Exhibit 10.8 of 

the Form 10-Q for the quarterly period ended 
June 30, 2009, dated August 5, 2009 

  Incorporated by reference to Exhibit 10.9 of 

the Form 10-Q for the quarterly period ended 
June 30, 2009, dated August 5, 2009 

10.6 

  2009 Management Stock Incentive Plan 

10.7 

  2009 Directors’ Stock Incentive Plan 

10.8 

10.9 

  Form of Restricted Stock Award Agreement Pursuant to the 

  Incorporated by reference to Exhibit 10.2 of 

2009 Management Stock Incentive Plan (LTIP Award) 

the Form 8-K, dated March 1, 2010 

  Form of “Service Based” Restricted Stock Award Agreement 

Pursuant to the 2009 Management Stock Incentive Plan 

  Incorporated by reference to Exhibit 10.12 of 
the Form 10-K for the year ended December 
31, 2011, dated March 9, 2012 

- 124 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
Number 

Description 

Location 

10.10 

  Form of 2013 Performance Program Master Agreement 

10.11 

  Form of 2013 Performance Program Award Certificate 

  Incorporated by reference to Exhibit 10.16 of 
the Form 10-K for the year ended December 
31, 2012, dated March 18, 2013 

  Incorporated by reference to Exhibit 10.17 of 
the Form 10-K for the year ended December 
31, 2012, dated March 18, 2013 

10.12 

  Executive Agreement between Financial Institutions, Inc. 

  Incorporated by reference to Exhibit 10.3 of 

and Richard J. Harrison 

the Form 8-K, dated May 23, 2013 

10.13 

  Voluntary Retirement Agreement with Ronald A. Miller 

  Incorporated by reference to Exhibit 10.2 of 
the Form 8-K, dated September 26, 2008 

10.14 

  Amendment to Voluntary Retirement Agreement with 

  Incorporated by reference to Exhibit 10.1 of 

Ronald A. Miller 

the Form 8-K, dated March 3, 2010 

10.15 

  Supplemental Executive Retirement Agreement between 

  Incorporated by reference to Exhibit 10.3 of 

Financial Institutions, Inc. and Peter G. Humphrey 

the Form 10-Q for the quarterly period ended 
September 30, 2012, dated November 6, 2012 

10.16 

  Supplemental Executive Retirement Agreement between 

  Incorporated by reference to Exhibit 10.1 of 

Financial Institutions, Inc. and Richard J. Harrison 

the Form 10-Q for the quarterly period ended 
June 30, 2014, dated August 5, 2014 

10.17 

  Financial Institutions, Inc. 2015 Long-Term Incentive Plan 

  Incorporated by reference to Exhibit 10.1 of 

the Form 10-Q for the quarterly period ended 
June 30, 2015, dated August 5, 2015 

10.18 

  Form of Director Annual Restricted Stock Award Agreement 
Pursuant to the Financial Institutions, Inc. 2015 Long-Term 
Incentive Plan 

  Incorporated by reference to Exhibit 10.2 of 

the Form 10-Q for the quarterly period ended 
June 30, 2015, dated August 5, 2015 

10.19 

  Form of Director “In Lieu of Cash Fees” Stock Award 

  Incorporated by reference to Exhibit 10.3 of 

Agreement Pursuant to the Financial Institutions, Inc. 2015 
Long-Term Incentive Plan 

the Form 10-Q for the quarterly period ended 
June 30, 2015, dated August 5, 2015 

10.20 

10.21 

10.22 

10.23 

  Form of Restricted Stock Award Agreement Pursuant to the 
Financial Institutions, Inc. 2015 Long-Term Incentive Plan 

  Incorporated by reference to Exhibit 10.4 of 

the Form 10-Q for the quarterly period ended 
June 30, 2015, dated August 5, 2015 

  Form of Performance Stock Award Agreement Pursuant to 
the Financial Institutions, Inc. 2015 Long-Term Incentive 
Plan 

  Incorporated by reference to Exhibit 10.5 of 

the Form 10-Q for the quarterly period ended 
June 30, 2015, dated August 5, 2015 

  Form of Restricted Stock Unit Award Agreement Pursuant to 
the Financial Institutions, Inc. 2015 Long-Term Incentive 
Plan 

  Incorporated by reference to Exhibit 10.6 of 

the Form 10-Q for the quarterly period ended 
June 30, 2015, dated August 5, 2015 

  Form of Performance Stock Unit Award Agreement Pursuant 
to the Financial Institutions, Inc. 2015 Long-Term Incentive 
Plan 

  Incorporated by reference to Exhibit 10.7 of 

the Form 10-Q for the quarterly period ended 
June 30, 2015, dated August 5, 2015 

10.24 

   Form of Indemnification Agreement  

10.25 

10.26 

  Amended and Restated Executive Agreement, dated May 3, 
2017, by and between Financial Institutions, Inc. and Martin 
K. Birmingham 

  Amended and Restated Executive Agreement, dated May 3, 
2017, by and between Financial Institutions, Inc. and Kevin 
B. Klotzbach 

    Incorporated by reference to Exhibit 10.1 of 
the Form 8-K, dated December 30, 2016  

  Incorporated by reference to Exhibit 10.1 of 

the Form 8-K, dated May 4, 2017 

  Incorporated by reference to Exhibit 10.2 of 

the Form 8-K, dated May 4, 2017 

- 125 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
Number 

Description 

Location 

10.27 

  Executive Agreement, dated May 3, 2017, by and between 

  Incorporated by reference to Exhibit 10.3 of 

Financial Institutions, Inc. and Michael D. Burneal 

the Form 8-K, dated May 4, 2017 

10.28 

  Executive Agreement, dated May 3, 2017, by and between 

  Incorporated by reference to Exhibit 10.4 of 

Financial Institutions, Inc. and Jeffrey P. Kenefick 

the Form 8-K, dated May 4, 2017 

10.29 

  Executive Agreement, dated May 3, 2017, by and between 

  Incorporated by reference to Exhibit 10.5 of 

Financial Institutions, Inc. and William L. Kreienberg 

the Form 8-K, dated May 4, 2017 

10.30 

  Sales Agency Agreement, dated May 30, 2017, by and 

  Incorporated by reference to Exhibit 10.1 of 

between Financial Institutions, Inc. and Sandler O’Neill + 
Partners, L.P. 

the Form 8-K, dated May 30, 2017 

21 

23 

31.1 

31.2 

32 

  Subsidiaries of Financial Institutions, Inc. 

  Filed Herewith 

  Consent of Independent Registered Public Accounting Firm 

  Filed Herewith 

  Certification pursuant to Section 302 of the Sarbanes-Oxley 

  Filed Herewith 

Act of 2002 - Principal Executive Officer 

  Certification pursuant to Section 302 of the Sarbanes-Oxley 

  Filed Herewith 

Act of 2002 - Principal Financial Officer 

  Certification pursuant to18 U.S.C. Section 1350, as adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 

  Filed Herewith 

101.INS   

  XBRL Instance Document 

101.SCH   

  XBRL Taxonomy Extension Schema Document 

101.CAL 

  XBRL Taxonomy Extension Calculation Linkbase 

Document 

101.LAB   

  XBRL Taxonomy Extension Label Linkbase Document 

101.PRE   

  XBRL Taxonomy Extension Presentation Linkbase 

Document 

101.DEF   

  XBRL Taxonomy Extension Definition Linkbase Document 

All material agreements consist of management contracts, compensatory plans or arrangements. 

ITEM 16.    FORM 10-K SUMMARY 

None. 

- 126 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   
   
 
Pursuant to the requirements of Section 13 or 15(d) of the Exchange Act, the registrant caused this report to be signed on its behalf by 
the undersigned, thereunto duly authorized. 

SIGNATURES 

March 14, 2018 

FINANCIAL INSTITUTIONS, INC. 

By: 

/s/ Martin K. Birmingham 
Martin K. Birmingham 
President and Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on 
behalf of the registrant and in the capacities and on the dates indicated. 

Signatures 

Title 

Date 

/s/ Martin K. Birmingham 
Martin K. Birmingham 

Director, President and Chief Executive Officer 
(Principal Executive Officer) 

  March 14, 2018 

/s/ Kevin B. Klotzbach 
Kevin B. Klotzbach 

/s/ Michael D. Grover 
Michael D. Grover 

/s/ Karl V. Anderson, Jr. 
Karl V. Anderson, Jr. 

/s/ Donald K. Boswell 
Donald K. Boswell 

/s/ Dawn H. Burlew 
Dawn H. Burlew 

/s/ Andrew W. Dorn, Jr. 
Andrew W. Dorn, Jr. 

 /s/ Robert M. Glaser 
Robert M. Glaser 

/s/ Samuel M. Gullo 
Samuel M. Gullo 

/s/ Susan R. Holliday 
Susan R. Holliday 

/s/ Erland E. Kailbourne 
Erland E. Kailbourne 

/s/ Robert N. Latella 
Robert N. Latella 

/s/ Kim E. VanGelder 
Kim E. VanGelder 

/s/ James H. Wyckoff 
James H. Wyckoff 

Executive Vice President and Chief Financial Officer 
(Principal Financial Officer) 

  March 14, 2018 

Senior Vice President and Chief Accounting Officer 
(Principal Accounting Officer) 

  March 14, 2018 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

  March 14, 2018 

  March 14, 2018 

  March 14, 2018 

  March 14, 2018 

  March 14, 2018 

  March 14, 2018 

  March 14, 2018 

  March 14, 2018 

Director, Chairman 

  March 14, 2018 

Director 

Director 

- 127 - 

  March 14, 2018 

  March 14, 2018 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Executive Management Committee:  (front) William L. Kreienberg, Martin K. Birmingham, Kevin B. 
Klotzbach (back) Michael D. Burneal, Paula D. Dolan, Joseph L. Dugan, and Charles J. Guarino

Today is tomorrow in progress

Investor Information

Corporate Headquarters 
220 Liberty Street 
Warsaw, New York 14569

Corporate Website  
Financial results, corporate announcements, dividend news and 
corporate governance information is available on the Company’s 
website:  www.fiiwarsaw.com

Annual Meeting 
The 2018 Annual Meeting of Shareholders will be held at 10:00 a.m. 
EDT on June 20, 2018, at 220 Liberty Street in Warsaw, New York.

Transfer Agent 
Our transfer agent, American Stock Transfer & Trust Co., maintains 
the records for our registered shareholders and can assist you  
with a variety of stockholder services including address changes, 
certificate replacement and other inquiries regarding your account. 

American Stock Transfer & Trust Company, LLC 
6201 15th Avenue 
Brooklyn, New York 11219

Phone:  (800) 937-5449 
Teletypewriter for the hearing impaired:  (866) 703-9077 
help@astfinancial.com 
Website:  www.astfinancial.com

Stock Exchange Information   
NASDAQ Global Select Market 
Ticker Symbol:  FISI

Form 10-K and Other Reports  
This Annual Report includes the Financial Institutions, Inc. Annual  
Report on Form 10-K. The Form 10-K Report filed with the U.S. 
Securities and Exchange Commission in March 2018 also contains 
additional information including exhibits.

The Form 10-K can be viewed at www.fiiwarsaw.com, Financials/SEC 
Filings, and is also available without charge upon request to Sonia 
M. Dumbleton, Corporate Secretary, 220 Liberty Street, Warsaw, 
New York 14569.

Investor Relations Contacts   
Shelly J. Doran  
Director of Investor and External Relations 
SJDoran@five-starbank.com   
or 
Kevin B. Klotzbach    
Executive Vice President, CFO and Treasurer 
KBKlotzbach@five-starbank.com

Legal Counsel 
Harter Secrest & Emery LLP

Independent Auditors* 
KPMG LLP 
Rochester, New York

Affiliates   
Five Star Bank 
Scott Danahy Naylon, LLC 
Courier Capital, LLC

Five Star Bank Regional 
Administrative Center 
Five Star Bank Plaza 
100 Chestnut Street  
Rochester, New York 14604

Scott Danahy Naylon, LLC 
300 Spindrift Drive 
Amherst, New York 14221

Courier Capital, LLC  
1114 Delaware Avenue 
Buffalo, New York 14209

* We have retained RSM US LLP to serve 
   as our independent audit firm in 2018

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220 Liberty Street, Warsaw, NY 14569 
585.786.1100  | www.fiiwarsaw.com