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Fonterra

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FY2011 Annual Report · Fonterra
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fonterra annual reVIeW 2011
Fonterra Co-operative Group Limited

Her e at Home...

& a roun d tHe W orLd ...

2011 at a GlanCe   4    ChaIrman’S reVIeW   6    ChIef exeCutIVe’S report   8    10 yearS of fonterra   10    operatIonal oVerVIeW   12    

manaGement dISCuSSIon & analySIS   22    Corporate GoVernanCe   34    Board of dIreCtorS   38    exeCutIVe CommIttee   42    

Summary fInanCIal StatementS   45    audItorS’ report   62    Statutory InformatIon   63    fIVe year Summary   64

ContentS

da irY  iS i n a SWeet Spot .

daIry In 
pharmaCeutICalS
Lactose carries the 
active ingredients in 
medicinal inhalers and 
tablets. We lead the 
world in its supply.

aGeInG  
populatIonS
the over-65 population 
will triple by 2050. We 
support healthy ageing 
with calcium-rich 
anlene™ improving bone 
health and specialised 
dairy proteins providing 
quality, easily-digested 
nutrition.

populatIon  
GroWth
Global food demand will 
double by 2050. dairy 
offers considerable 
nutritional quality and 
we’re in key growth 
markets with trusted 
brands to meet  
rising demand.

the ‘aSIan Century’
asia’s growing economic 
wealth fuels demand for 
dairy. We are a trusted 
source of dairy nutrition 
in asia, and China is now  
our leading market for 
dairy ingredients.

rISInG ConSumer  
InComeS
a fast-growing asian 
middle class wants to 
provide the best nutrition 
for everyone in the family. 
We are there with healthy, 
proven products suited to 
all of life’s stages and ages.

BuSy lIfeStyleS
Convenience doesn’t 
mean compromise.  
We work with many  
of the world’s top 
foodservice businesses 
to bring healthy and 
handy options for 
time-short consumers.

2  |  Fonterra annuaL revieW 2011

healthIer  
nutrItIon
dairy has always been 
good. We make it even 
better through science, 
with dairy probiotics to 
support healthy digestive 
and immune systems,  
and dairy proteins to 
support weight loss  
and good nutrition.

ChanGInG dIetS
around the world,  
we turn consumer 
trends into market 
opportunities with new 
products tailored to 
busier lifestyles, 
broadening dietary 
choices and emerging 
health concerns.

Fonterra annuaL revieW 2011  |  3

food QualIty
new Zealand’s 
pasture-based farms  
are the start of a quality 
chain which extends to 
our customers’ doors  
and into consumers’ 
homes. We set ourselves 
the highest standards  
of food quality.

2011 
AT A GLANCE

reVenue

profIt

dIVIdend
per SHare

$19.9b

19%

$771m

13%

11%

30c

payout
beFore retentionS 

farmGate mIlk prICe
per kgmS 

dIStrIButaBle profIt
per SHare 

$8.25

23%

$7.60

25%

8%

65c

total nZ mIlkSolIdS C olleC ted1, 2
miLLion kgmS

GearInG 1
perCentaGe

6
4
2
,
1

2
9
1
,
1

1
8
2
,
1

6
8
2
,
1

6
4
3
,
1

%
6
.
7
5

%
0
.
3
5

%

1
.
2
5

%
9
.
4
4

%
8
.
1
4

2007

2008

2009

2010

2011

2007

2008

2009

2010

2011

1. NZ milk collected for 12 month milk season of 1 June to 31 May.
2. 2008 affected by drought.

1.  Gearing is measured as economic net interest bearing debt over economic net 

interest bearing debt plus equity (reflecting the effect of debt hedging in place at 
balance date). Equity excludes the cash flow hedge reserve.

4  |  Fonterra annuaL revieW 2011

Share  of  earnInGS
2011

12%
LATAM

18%
AsiA/AME

43%
sTANdARd & pREMiuM 
iNGREdiENTs

25%
ANZ

2%
OTHER

SeGment  earnInGS 1
$ miLLion

payout (Before retentIonS )1
doLLarS

2010

2011

500

400

300

200

100

1
3
4

6
1
3

3
0
3

2
5
2

6
8
6 1
6
1

9
1
1

9
1
1

10

8

6

4

2

6
4
4
$

.

5
2
.
8
$

0
9
.
7
$

0
7
.
6
$

1
2
.
5
$

sTANdARd  
& pREMiuM 
iNGREdiENTs

ANZ

AsiA/AME

LATAM

2007

2008

2009

2010

2011

1.  Normalised segment earnings adjusted for non-recurring items,  

before impairment of equity accounted investees.

1.  payout before retentions comprises the Farmgate Milk price per kgMs for the season 
ended 31 May plus distributable profit. distributable profit is recognised on a dollar 
per share basis from the 2010 financial year. prior to this distributable profit was 
recognised on a dollar per kgMs basis.

Fonterra annuaL revieW 2011  |  5

2011 was a year in which Fonterra set new 
benchmarks for the Co-operative and our 
shareholders as we delivered on the mandate 
to be a national champion for New Zealand.

international dairy prices rose strongly for the 
second year running, underpinning record 
returns to our farmer shareholders. Milk 
production in New Zealand also reached a new 
record, as some of the best autumn conditions 
in recent years offset poor weather in many 
regions earlier in the season.

This season, Fonterra will distribute record milk 
payments and dividends totalling $10.6 billion 
– $1.5 billion higher than our previous best. That 
money flows right back into the local economy 
as farmers reinvest in their businesses and buy 
more farm supplies and equipment.

2011 also marks Fonterra’s 10th anniversary.  
Ten years ago, the New Zealand dairy industry 
came together to form a national champion. 
Our collective vision was to create a business 
with the scale to become a world leader in dairy 
ingredients and maximise dairying’s 
contribution to the New Zealand economy. 

That’s exactly what Fonterra is doing. Today, 
we are the world’s largest processor of dairy 
products. We invest actively in our business to 
achieve real efficiencies. We have effective and 
growing partnerships with many of the world’s 
largest food and nutrition companies. We are 

helping to reshape the way dairy ingredients 
are traded globally. We own consumer brands 
businesses across key growth markets in Asia, 
Middle East and Latin America, as well as in 
Australia and New Zealand. We are at the 
forefront of breakthrough uses for dairy 
products in areas such as medical nutrition  
and pharmaceuticals. And while New Zealand 
dairying will always be our top priority, more 
than a quarter of our milk supply is now 
sourced and processed overseas.

Returns flow to our farmers by paying them a 
price for the milk they supply based on our Milk 
price principles, plus a dividend on the earnings 
Fonterra achieves. Those earnings come from 
processing milk as efficiently as possible and 
looking for the best ways to add value to it, as 
well as from our consumer businesses and other 
dairy investments.

farmer returnS & profIt performanCe
in 2011, Fonterra achieved a payout  
(before retentions) of $8.25 for share-backed 
production, substantially ahead of the prior 
period’s $6.70. This payout comprised a  
Farmgate Milk price of $7.60 per kilogram of 
milksolids (kgMs) and a distributable profit of 
65 cents per share, from which a dividend of  
30 cents per share is being paid.

The $7.60 per kgMs Farmgate Milk price is our 
highest ever and is well up on last season’s 
$6.10 per kgMs. its strength reflects recent 

SIR HENRy VAN dER HEydEN  CHairman

international  
dairy prices rose 
strongly for the 
second year running, 
underpinning record 
returns to our farmer 
Shareholders.

CHAIRMAN’S  
REVIEW

We Set neW 
benCHmarkS 
For tHe  
Co-operative.

6  |  Fonterra annuaL revieW 2011

  
world dairy markets, with prices in some 
categories reaching or nearing historical highs 
during the past year. in addition, our hedging 
policy shielded farmers from the full brunt of  
a stronger New Zealand dollar, especially over 
the latter stages of the year.

The distributable profit of 65 cents per share  
is also the highest ever achieved, ahead of the 
60 cents per share achieved in 2010. 

The dividend of 30 cents per share is 11 per  
cent higher than the prior year. As the annual 
dividend includes an interim dividend of  
8 cents per share paid in April 2011, a final 
dividend of 22 cents per share will be paid on 
20 October 2011. Based on the current Fair 
Value share price of $4.52, the dividend yield 
is 6.6 per cent (6.0 per cent last year). 

CapItal StruCture
We have made significant progress towards 
implementation of important changes to 
Fonterra’s capital structure that will strengthen 
the Co-operative and improve our ability to 
make long-term business and investment 
decisions. under Trading Among Farmers, our 
shareholders will buy and sell shares from one 
another through a farmer-only market, rather 
than via the Co-operative. 

At the core of Trading Among Farmers is the 
need for Fonterra to remain a Co-operative 
with 100 per cent farmer control and 
ownership. That is non-negotiable. While 
members of the public will be able to own  
units in a Fund that will mirror the economic 
benefits of Fonterra shares, neither the Fund 
nor individual unitholders can ever own 
Fonterra shares and voting rights in the 
Co-operative will continue to be based on 
share-backed production. 

in accordance with the mandate from our 
shareholders, we are working towards 
implementing Trading Among Farmers by late 
calendar year 2012. Much of the technical work 
required to develop the farmer-only share 
trading platform has now been completed, but 
we await legislative changes being approved  
by parliament. We are working constructively 
with the Government and anticipate that the 
necessary changes to legislation will be 
introduced by early next year. 

InduStry ISSueS
The Government has undertaken a review of 
Fonterra’s Farmgate Milk price. We acknowledge 
and respect the right of regulatory authorities 
to themselves confirm that the Farmgate Milk 
price methodology is robust and appropriate. 
But we also note that calls to change this 
methodology have mostly come from some of 
our competitors who, given the opportunity, 

would want to pay New Zealand farmers a 
lower price for raw milk.

The reality is that competition is thriving in the 
New Zealand dairy market, with competitors 
making significant investments recently in  
new processing plants. Fonterra has continued 
with its own investments and efficiency 
improvements. We are performing well in this 
competitive environment – meaning some 
other processors are struggling to match the 
returns we are achieving for our shareholders. 

GoVernanCe
Two of our directors, Greg Gent and John 
Ballard, have advised the Board that they will 
be retiring at this year’s Annual Meeting.

Greg is one of our founding directors and has 
decided not to stand for re-election. Greg has 
been an influential leader of the New Zealand 
dairy industry for 18 years and as Chairman of 
Kiwi dairies played a pivotal role in the 
formation of Fonterra. He has always been a 
passionate believer of the farmer co-operative 
and in the ability of Fonterra to be a world 
leader in dairy. On behalf of my fellow 
directors, i would like to thank Greg for his 
outstanding contribution towards shaping the 
success of Fonterra today and into the future.

John was appointed as a director in May 2006 
and has made a valued contribution at Board 
and Committee level, especially with his global 
perspective and insights into consumer 
businesses. A new appointed director will be 
announced in due course. 

during the year, we took steps to enhance the 
governance of Fonterra. The Milk price panel 
had its first year of governance oversight 
around Fonterra’s Farmgate Milk price. The 
panel comprises five members: two Fonterra 
appointed directors (one of whom must be 
Chairman), one farmer-elected director and 
two appropriately qualified persons nominated 
by the Fonterra shareholders’ Council. The 
current Council nominees are both independent 
and experienced company directors. 

The Board approved a formal disclosure policy 
to improve the transparency and consistency of 
information disclosure by Fonterra. We have 
also made public our full Farmgate Milk price 
Manual and other disclosures on how we 
calculate the Farmgate Milk price. 

Ceo tranSItIon
in July, we announced the appointment of Theo 
spierings to succeed Andrew Ferrier, effective 
26 september 2011. Andrew indicated to the 
Board some time ago that he wanted to move 
on by the end of 2011, which gave us plenty of 
time to embark on a global search for a new 
CEO and achieve an orderly transition. 

We are delighted to have attracted someone 
of Theo’s calibre to lead Fonterra into its 
second decade. Theo led the dutch farmer 
dairy co-operative, Royal Friesland Foods, into 
its merger with Campina in 2008. He brings 
25 years of knowledge of the global dairy 
industry and a wealth of experience managing 
dairy businesses across Asia, Latin America, 
Middle East and Europe. Most importantly, he 
has an in-built respect for the farmer 
co-operative structure. 

Over the past eight years, Andrew has led the 
way in transforming Fonterra from a brave 
vision to a thriving international success story. 
He has brought together the people of Fonterra 
into a world class team, working to a clear 
strategy and with a real shared sense of 
purpose. Andrew’s contribution was recognised 
recently in two prestigious industry awards: 
Federated Farmers’ Agribusiness person of the 
Year for 2011, and a distinguished service Award 
from the New Zealand institute of Food science 
and Technology. Fonterra has never been in 
better shape and that is a lasting credit to 
Andrew’s leadership. i know he leaves Fonterra 
with the heartfelt appreciation of directors, his 
colleagues and all our farmer shareholders.

ConCluSIon/outlook
in May 2011, we announced an opening forecast 
Farmgate Milk price for the 2012 season of 
$6.75 per kgMs and a forecast distributable 
profit range of 40-50 cents per share. 

The year ahead will not be without its 
challenges. Volatility remains a byword not 
only for dairy prices and the New Zealand 
dollar, but also for world financial markets and 
the entire global economy. As we have seen 
with recent turmoil in financial markets, the 
outlook for the global economic environment 
remains far from certain.

Although there are many factors beyond the 
control of Fonterra that may affect this year’s 
Farmgate Milk price and profit, the efforts of 
the last decade have put Fonterra in a great 
place. The opportunities for dairy across both 
emerging and developed markets are immense. 
We have a strong business footprint across 
these markets and a sound strategy to build  
on the best opportunities for future growth.

SIR HENRy VAN dER HEydEN
CHairman

Fonterra annuaL revieW 2011  |  7

Fonterra’s commitment to get more value 
from every drop of milk underpinned a 
positive year for our shareholders:

• We posted record revenue of $19.9 billion

•  We paid our highest ever Farmgate  
Milk price of $7.60 per kilogram of  
milksolids (kgMs), despite the headwind  
of a stronger New Zealand dollar

•  We achieved a net profit after tax of  

$771 million – a 13 per cent increase on the 
previous year, even after paying our farmers 
29 per cent more for the milk they supplied 
last year. similarly with last year’s result, 
earnings benefited from some one-off gains

•  Our balance sheet has further strengthened, 
with increased equity from farmers buying 
more shares and from retained earnings. 
Fonterra’s economic gearing ratio was  
41.8 per cent at 31 July 2011, compared  
with 44.9 per cent a year earlier. 

The 2011 financial year was marked by the 
business impact of higher dairy ingredients 
prices and a fragile global economy. However, 
our normalised profitability showed solid 
growth over last year due to improved 
efficiencies within our ingredients businesses 
and the strength of our consumer brands. 
We continue to receive the distinction of 
being the world’s largest milk processor.

Normalised earnings before net finance  
costs and tax from our standard & premium 
ingredients (spi) segment was 36 per cent 
higher than the previous year. This was 
despite the fact that, for the second year 
running, market prices for the standard dairy 
ingredients that feed into Fonterra’s Farmgate 
Milk price rose significantly. 

Our consumer businesses faced a challenging 
year as margins came under pressure from  
the rise in commodity prices. despite these 
challenges, in Asia, Africa and Middle East we 
had another good year of growth and 
normalised earnings before net finance costs 
and tax rose 12 per cent. We continue to focus 
on high-quality nutritional and foodservice 
solutions that leverage our trio of power 
brands – Anchor™, Anlene™ and Anmum™. 

ANdREW  fERRIER  CHieF  exeCutive

our profits  
grew on top of 
paying our farmer 
Shareholders more 
for their milk. 

CHIEf  
ExECuTIVE’S  
REpoRT

We Get more
vaLue out  
oF everY  
drop oF miLk.

8  |  Fonterra annuaL revieW 2011

in our Latam segment, normalised earnings 
before net finance costs and tax was 
unchanged from the previous year, with  
both our Chilean business soprole and the 
dairy partners America (dpA) joint venture 
performing solidly.

in ANZ, normalised earnings before net 
finance costs and tax fell 17 per cent. Margins 
were compressed as a fiercely competitive  
market environment in both Australia and 
New Zealand made it harder to fully reflect 
higher commodity costs in consumer pricing. 
Our market leadership positions across most 
categories mean we are in a sound position to 
work through the current market challenges. 

hIttInG the SWeet Spot  
for daIry
Any single year’s financial performance  
should not be viewed in isolation. The bigger 
perspective is what we are doing to achieve 
quality growth in earnings and shareholder 
returns on a sustainable basis over the  
longer term. 

We are shaping the business to capture the 
best opportunities for dairy in a fast-growing, 
fast-changing world. For example, around the 
world, more and more people are looking for 
nutritious food choices for themselves and 
their families – and more and more have  
the money to pay for them. They want the 
assurance of quality brands and increasingly 
are prepared to pay a premium for them. 

We are shaping the business to 
capture the best opportunities 
for dairy in a fast-growing,  
fast-changing world.

Things are also changing in the established 
markets. Busier lifestyles mean people want 
more convenient food options and products 
to help them manage their weight. Others  
are looking for healthier foods containing 
probiotics and other nutritional ingredients. 
An ageing population is increasing demand  
for specialised medical-nutrition products.  
All these needs and more can be fulfilled 
through emerging uses for specialised  
dairy ingredients.

Fonterra is in a great place to make the most 
of these trends. Our vision is to be the natural 
source of dairy nutrition for everybody, 
everywhere, every day. 

InVeStInG to aChIeVe real effICIenCIe S
This all starts on every farm, even before the 
Fonterra milk tanker shows up. New Zealand 
is blessed with a climate perfect for turning 
the finest green grass into high-quality milk. 
That’s a powerful competitive advantage for 
Fonterra, both financially and reputationally. 
But it’s one we must work hard to preserve. 
That’s why our efforts to ensure our farmers 
adopt best practice in sustainable dairying  
are so important.

Once that tanker enters our factory, our goal 
is to make a range of dairy products as 
efficiently as possible, that get the most value 
out of that milk. Although our manufacturing 
flexibility will always reflect the realities of 
factory capabilities and capacities, as well  
as commitments we have in place with  
long-term customers, even incremental 
improvements are aimed at better earnings 
over time. We are also continuing to manage 
our sales book, including the volume of 
product subject to fixed-price contracts, to 
better manage the impact of market volatility. 

We have streamlined our supply chain through 
initiatives such as new warehousing hubs, 
greater use of rail and consolidated port 
operations to give us access to more frequent, 
flexible and reliable shipping operations. 

reShapInG the Way  
daIry InGredIentS  
are traded GloBally
Back in Fonterra’s earlier years, global dairy 
trading was not nearly as sophisticated  
as it is now. But since we launched online 
trading via the GlobaldairyTrade™ (GdT) 
platform in July 2008, international dairy 
pricing has become much more transparent 
and competitive. GdT has grown to offer 
seven product categories and in 2011 
accounted for around a quarter of our dairy 
ingredients sales volumes. The platform has 
now been opened up to other dairy vendors, 
with dairyAmerica the first to join from 
October 2011. 

As we have sold more standard ingredients  
via GdT, our sales teams have been freed  
up to focus more on premium ingredients – 
working to achieve better product margins 
and optimise our overall product mix. 

effeCtIVe and GroWInG  
CuStomer partnerShIpS 
Fonterra is well placed to be the dairy supply 
partner of choice for leading companies  
in the food and nutrition industries. We can 
offer them security of supply, technological 

leadership and an efficient global supply 
chain. The deeper we build these partnerships, 
the more opportunity we have to provide 
these customers with higher-value dairy 
solutions customised to their needs. 

The increasing value of our customer 
partnerships was demonstrated by two key 
customer segments, Formulated Foods, and 
Foodservices, building on their $1 billion 
revenues in 2011.

Fonterra is well placed to be the 
dairy supply partner of choice 
for leading companies in the 
food and nutrition industries. 

at the forefront of  
BreakthrouGh uSeS of daIry
Our commitment to innovation, as one of  
the world’s largest investors in dairy-based 
research, is also a driver of earnings growth. 
We are leading the way in areas such as 
new generation cheese technologies and  
the use of dairy proteins in sports bars and 
beverages, medical-nutrition, and weight 
management products. As well as leveraging 
innovations in high-value ingredient sales  
to customers, we seek to commercialise new 
technologies in products ourselves – such as 
cheese manufactured using our proprietary 
CHEddARplus™ ingredient at a leased plant 
in the united states, which in its first full 
year generated sales of around $50 million 
during 2011. 

ContInuInG to BuIld  
StronG-performInG  
ConSumer BrandS
This year, our consumer business represented 
55 per cent of normalised earnings and over 
the past four years their profit growth has 
averaged 11.1 per cent annually. increasingly, 
our focus is on growth markets within Asia, 
Middle East and Latin America, while 
maintaining our strong market positions in 
Australia and New Zealand. 

We have highly talented people running these 
businesses who really know how to make  
the most out of brands. in key Asian markets, 
we are positioning our brands in response  
to specific concerns such as osteoporosis, 
pregnancy and childhood development.  
We have also invested significantly over 
recent years in advertising and promotion  
to make our brands resonate better with  
Asian consumers. 

Fonterra annuaL revieW 2011  |  9

chieF  
executive’s  
report CONtiNueD

Developing the  
China opportunity
No assessment of Asia can ignore China.  
In 2011, China ranked as our number one 
market for ingredients. And while our brands 
are relatively new to the China market, they 
have been growing quickly. We recognised 
early on that China is a market in massive 
transition, with a rapidly emerging middle 
class and expanding appetite for fresh dairy. 
However, local milk supply is not growing as 
fast as the market, is fragmented, and has 
had serious quality issues to confront over 
recent years. That creates opportunities for 
Fonterra and is why we are establishing our 
own farms and milk supply chain in China. 
During 2011, we confirmed plans for our 
second and third Chinese farms and outlined 
a vision to develop more farms to play a 
bigger role in the development of the 
Chinese dairy industry. The farms will give us 
the ability to source high quality local milk 
both for our customers and potentially over 
time for our own branded products.

Managing risk,  
generating value
Good financial management is vitally 
important at Fonterra. Managing the costs 
and risks associated with the vast flows of 
money through the business can generate 
real value to Shareholders. Through increased 
equity from our farmer Shareholders, 
together with improved working capital  
and balance sheet management, we closed 
out the 2011 financial year with the strongest 
balance sheet in our history.

Our finance team’s expertise was 
acknowledged when our Chief Financial 
Officer, Jonathan Mason, was named 
New Zealand CFO of the Year for 2011.

Moving forwarD
I made it clear to the Board some time ago 
that I thought that the end of 2011 was a  
good time to ‘pass the baton’ on to a new 
CEO. I have had 17 years as a CEO, including 
eight years at Fonterra, and I am looking 
forward to more flexibility in my life and 
choosing from a number of less strenuous 
business interests that are available to me.

I would not have missed a minute of the  
past eight years. I have truly developed  
‘milk in my veins’ in my time at Fonterra.  
But I know with the Co-operative and  
the industry in good shape, this is the  
best time for the transition to a new CEO.  
My successor, Theo Spierings, will inherit  
a world-class team of dedicated men and 
women and a business poised for even 
greater success.

I sincerely thank all our farmer Shareholders 
for the support they have consistently given 
to my colleagues and me. It has been a 
privilege to work on your behalf.

Andrew Ferrier 
Chief exeC utive

10  |  fONterra aNNual review 2011

10 yeArs
oF FonterrA

farMer returns over 10 years1
PayOut (befOre reteNtiONs) $ 

9

8

7

6

5

4

3

2

1

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

1.  Payout before retentions comprises the Farmgate Milk Price per 
kgMS for the season ended 31 May plus Distributable Profit. 
Distributable Profit is recognised on a dollar per share basis 
from the 2010 financial year. Prior to this Distributable Profit 
was recognised on a dollar per kgMS basis.

value return / Distributable profit1
$ Per kgms / shares 

  0.70

  0.60

  0.50

  0.40

  0.30

  0.20

  0.10

  0.00

  (0.10)

  (0.20)

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

1.  Distributable Profit is recognised on a dollar per share basis 
from the 2010 financial year. Prior to this Distributable Profit 
was recognised on a dollar per kgMS basis.

total nZ MilksoliDs ColleCteD1
milliON kgms

1500

1200

900

600

300

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

1.  NZ milk collected for 12 month milk season of 1 June to 31 May.

 
GroWth of BalanCe Sheet1, 2
totaL aSSetS ($ biLLionS)

10 year 
tImelIne

16

12

8

4

2001

2002

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

2003

1.  Total assets for 2011, 2010, 2009 and 2008 are as at 31 July. Total 

assets for 2007, 2006, 2005, 2004, 2003 and 2002 are as at 31 May.

2.  2007-2011 figures are prepared under NZ iFRs, with 2002-2006 

figures prepared under previous NZ GAAp.

CapItal InVeSted1, 2
pp&e and intanGibLe aSSet additionS ($ miLLionS)

800

700

600

500

400

300

200

100

2
0
0
2

3
0
0
2

4
0
0
2

5
0
0
2

6
0
0
2

7
0
0
2

8
0
0
2

9
0
0
2

0
1
0
2

1
1
0
2

1.  property, plant and equipment (pp&E) and intangible  

asset additions represent cash additions for the period.  
On 24 January 2008 the Board resolved to change the 
Company’s balance date to 31 July from 31 May, and therefore 
additions for 2008 are for the 14 month period to 31 July 2008.

2.  2007-2011 figures are prepared under NZ iFRs, with 2002-2006 

figures prepared under previous NZ GAAp.

2004

2006

2008

2009

2010

2011

•  New Zealand dairy Board, New Zealand dairy Group 

and Kiwi Co-operative dairies combine to form 
Fonterra Co-operative Group in October.

•  Fonterra and Bonlac Foods form New Zealand Milk 
(Australasia), combining consumer operations in 
Australia. With a brand portfolio including Mainland, 
Tip Top, Bega, perfect italiano and Western star, this 
set the stage for growth in the Australian dairy 
consumer market.

•  Fonterra Customer service Centre in Auckland takes 

first calls in October. its around-the-clock, and around-
the-world service simplifies our customers dealings 
with us with a one stop shop for ordering.

•  Fonterra delivers full merger benefits ahead of 

schedule, with annualised savings of more than  
$310 million confirmed by deloitte.

• Fonterra acquires Kapiti Fine Foods business.

• dMV Fonterra Excipients joint venture formed.

•  Fonterra increases soprole shareholding  

to 99.8 per cent.

•  Fonterra launches world’s first online trading  

platform for dairy commodities – GlobaldairyTrade™.

•  Fonterra acquires Nestlé’s dairy dessert business in 
Australia and the licence for ski™ yoghurt brand.

•  Fonterra begins developing a 35 hectare farm in  

China where dairy consumption is growing  
in excess of 10 per cent per annum.

•  World’s biggest milk drier commissioned at  
Edendale – capable of producing one tonne  
of milk powder every two minutes.

•  Fonterra’s Anmum Materna™ becomes the leading 

maternal milk in five markets across Asia.

•  Fonterra becomes supplier to all five of the  
world’s largest infant formula companies.

•  Highest ever daily volume collected in one day  

– 76.8 million litres.

•  Consumer businesses hit 65 per cent of Group's 

normalised earnings.

•  shareholders vote in favour of Trading Among 

Farmers capital structure changes.

•  Biggest ever milk payments and dividends totalling 

$10.6 billion.

• Record 1346 million kilograms of milksolids collected.

Fonterra annuaL revieW 2011  |  11

opERATIoNAL 
oVERVIEW

ma kinG tHe mo St 
oF e ver Y drop.

our vision is to be the natural source of dairy nutrition for 
everybody, everywhere, every day. our business is organised to do that. 
it all starts with collecting fresh milk – about 22 billion litres a year. 
our sites work to extract every drop of value from it. 

the quality of our dairy ingredients opens doors to many of the world’s 
leading food companies. the quality of our brands opens doors to 
consumers’ fridges and pantries in new Zealand, australia, asia, africa, 
middle east and Latin america. our research and development 
opens more opportunities to make milk even better.

none of this would be possible without our people and our belief  
in doing what’s right in the communities where we operate.

12 | Fonterra annuaL revieW 2011

Fonterra annuaL revieW 2011 | 13

opERATIoNAL 
oVERVIEW Continued

We collect it

our buSineSS StartS  
WitH HiGH quaLitY miLk. 
moSt iS SourCed in  
neW ZeaLand. We Work 
Hard to be FarmerS’ 
proCeSSor oF CHoiCe.

Fonterra’s business is founded on a secure, 
high quality source of milk. Most of that  
milk comes from New Zealand and we  
aim to be the processor of choice for  
New Zealand farmers.

With large international customers  
wanting the confidence of year-round  
global supply, we are increasingly looking  
to complement New Zealand-sourced milk 
with overseas supply.

in the 2011 season, Fonterra and its business 
partners sourced around 22 billion litres of 
milk globally. in New Zealand, we collected  
15.4 billion litres, representing around  
89 per cent of the country’s milk production. 

in Australia, we have been sourcing milk 
directly from farmers since 2005 and this 
season collected 1.8 billion litres,  
representing around 20 per cent of  
Australia’s milk production.

in Chile, Fonterra-owned soprole collected 
around 440 million litres of milk, representing 
about 24 per cent of Chile’s milk production. 
Elsewhere in Latin America, our joint venture 
with Nestlé, dairy partners Americas, sourced 
about 2.6 billion litres of milk in the 12 months 
to 30 June 2011.

We also aim to develop our own milk 
production capabilities in key growth  
markets as we seek to play an active role  
in local dairy industry development. in  
China, we have one farm operational and  
two more in the pipeline, while in Brazil  
we have announced plans to develop a pilot 
farm. We continue to explore opportunities  
in other markets such as india.

14  |  Fonterra annuaL revieW 2011

We process it

SCaLe, eFFiCienCY,  
FLexibiLitY – tHat’S WHat 
our manuFaCturinG 
operationS are aLL 
about. tHat WaY, We’re 
FaSt to reSpond  
WHen CuStomer  
needS or market 
dYnamiCS CHanGe.

Fonterra’s manufacturing operations combine 
world-class scale and efficiency with the 
flexibility needed to respond to customer 
needs and changing market dynamics.

in New Zealand, a fleet of 480 tankers delivers 
raw milk for processing at 76 plants across  
26 sites. A large global team evaluates  
the market to decide exactly what mix of 
ingredients is made from month to month. 

We continue to expand our New Zealand 
manufacturing capabilities to improve overall 
efficiency and ensure we have the capacity  
for growing milk supply. At an expected total 
capital investment of around $450 million  
over two stages, our first greenfields 
processing site in about 14 years is under 
development at darfield, Canterbury. 

A sophisticated international sales and 
marketing network is complemented by the 
GlobaldairyTrade™ online platform, which 
now accounts for around one-quarter of total 
ingredients sales. Our streamlined supply 
chain efficiently gets products to customers: 
every hour of the year, we close the doors on 
an average of 12 containers with over 90 per 
cent of them making their way across the 
equator to destinations far and wide.

in 2011, Fonterra traded approximately  
2.5 million tonnes of dairy ingredients in 
world markets, of which around 2.1 million 
tonnes came from New Zealand.

in June 2011, the Germany-based international 
Farm Comparison Network ranked Fonterra  
as the world’s largest milk processor.

Fonterra annuaL revieW 2011  |  15

We supply it to  
World-leading  
food companies...

our dairY inGredientS 
are tHe FirSt CHoiCe  
For major GLobaL 
CuStomerS.

Fonterra is a supply partner to many of the 
world’s leading food companies. 

Our partnerships include global and regional 
agreements to supply basic dairy ingredients 
such as milk powder, cheese for burgers  
and pizzas, milk for lattes, and functional 
ingredients such as specialised proteins for 
sports and other nutritional beverages. 

We partner with the five largest infant formula 
manufacturers in the world, providing semi- or 
fully-finished products, as well as including our 
specialised ingredients in their applications. 

We supply the cream, butter and assorted 
dairy products used in around 45 countries by 
a myriad of bakery and confectionary chains, 
as well as by chefs in hotels and restaurants. 

Our customer relationships are built around 
understanding how consumer lifestyles and 
attitudes are changing – and how this is likely 
to influence their appetite for dairy. These 
insights drive our product development and 
help ensure our own growth plans are aligned 
with those of our key customers.

16  |  Fonterra annuaL revieW 2011

operational oVerView CONTINUED… and to  

discerning  
consumers

We’re buiLdinG truSted 
brandS in our CHoSen 
marketS, CreatinG vaLue 
For our SHareHoLderS  
WitH everY SaLe.

in Australia and New Zealand, our brands hold 
number one or two positions in most dairy 
categories, including those such as yoghurts 
and dairy desserts which offer superior value 
and growth prospects.

in Chile, soprole™ has around a quarter of the 
market for dairy products. during 2010, 
soprole™ was named one of Chile’s most 
respected brands by both the Marketing Hall 
of Fame and in an independent consumer poll. 
Fonterra also has a significant interest in 
consumer dairy across Brazil, Venezuela and 
Ecuador via our dairy partners Americas joint 
venture with Nestlé. 

Fonterra’s consumer businesses play a pivotal 
role in creating value for our shareholders by 
building trusted brands in chosen markets.

Our fast-growing presence in Asia, Africa 
and Middle East, coupled with our strong 
businesses in Australia and New Zealand, are 
important to overall financial performance as 
well as representing a high-value channel for 
about 13 per cent of the New Zealand milk 
Fonterra collects and processes. 

Across Asia, Africa and Middle East, consumers 
are increasingly focusing on health and 
wellness, and they consider milk to be a ‘gold 
standard’ for nutrition. Fonterra sells to 
consumers in 40 countries, with a growing 
portfolio of products based around the 
Anchor™, Anlene™ and Anmum™ brands. The 
Anchor™ brand proposition is trusted nutrition 
from New Zealand across a broad range of 
products. Calcium-rich Anlene™ stands for 
adult bone and joint health and Anmum™ 
represents nutrition for mothers and children.

Fonterra annuaL revieW 2011  |  17

opERATIoNAL 
oVERVIEW Continued

We bring  
fresh  
thinking  
to milk

deCadeS oF reSearCH 
and deveLopment  
Give uS tHe edGe  
in innovation.

18 | Fonterra annuaL revieW 2011

Fonterra currently has over 600 patents  
and patent applications to protect our 
intellectual property.

in August 2010, Fonterra entered a broad 
research collaboration with the New Zealand 
Government and dairy industry partners. 
Fonterra is investing $47 million towards  
the seven year, $170 million programme  
and is leading post farmgate research in  
the areas of nutrition, food structure, and 
manufacturing and supply chain processes. 

Much of the respect that Fonterra enjoys 
around the world as a natural source of dairy 
nutrition can be traced back to decades  
of intensive research and development (R&d).

Our R&d headquarters is the Fonterra 
Research Centre, which has operated 
continuously in palmerston North for over  
85 years. The centre is supplemented by 
regional technical development centres  
in Melbourne, Amsterdam and Chicago.

Recent innovations now in commercial 
production with world-leading food 
companies include milk protein concentrates 
under brands such as deluxe protein™,  
sure protein™ and Clearprotein™, probiotic 
dR10™ in cultured goods and beverages, as 
well as low sodium cheese, CHEddARplus™ 
and the C21 accelerated cheese making 
technique. 

We harness  
the talent of  
our people

WHerever tHeY are in  
tHe WorLd and  
WHatever job tHeY do,  
our peopLe SHare a  
reaL paSSion For dairY.

Fonterra has one of the most diverse 
workforces of any New Zealand-based 
company in terms of skillsets, cultures  
and geographies. Almost 36 per cent of  
our 16,800 employees work overseas in  
more than 50 countries around the world. 

results, with an overall increase in the number 
of engaged employees. The push is now on to 
drive engagement right across the business.

We are also moving to the second phase of a 
health and safety programme which includes  
a clear focus on injury prevention. in 2011, the 
Total Recordable injury Frequency Rate 
(TRiFR) was 14.8 per million work-hours,  
an improvement from 18.2 in the previous 
year. since 2006, TRiFR has fallen by 82 per 
cent including a 38 per cent drop over the last 
three years.

For the past two years, Fonterra has  
measured employee engagement using an 
internationally recognised Gallup system. The 
second poll in 2011 showed an improvement in 

We have established clear safety processes 
and enabling systems, and an independent 
review of our performance in 2010 
acknowledged genuine progress. The next 

stage of our health and safety journey is based 
on achieving world-class standards across all 
aspects of our health and safety performance 
including increasing our global focus and 
strengthening initiatives targeted at 
preventing fatal and serious injury.

Fonterra won the Best Large Organisation 
Health and safety initiative category in the 
2011 New Zealand Workplace safety Awards, 
for a new tanker driver training programme 
which has led to a reduction in tanker 
mishaps. At the same awards, the Most 
influential Employee category went to 
Fonterra’s Greg Chaffey, from Mataura, 
southland. A tanker driver and health and 
safety representative, Greg is actively involved 
in safety audits and first aid capabilities.

Fonterra annuaL revieW 2011  |  19

opERATIoNAL 
oVERVIEW Continued

eVery day,  
We aIm to Get  
the BalanCe rIGht…

SuStainabiLitY iS 
important. We aim  
to aCHieve tHe riGHt 
baLanCe betWeen 
environmentaL, 
eConomiC and  
SoCiaL SuStainabiLitY.

in New Zealand, Fonterra has implemented  
an energy efficiency programme since 2003.

This programme is based on conducting an 
‘energy blitz’ on a selection of sites each year 
where projects and investments are identified 
and then implemented in order to reduce 
energy use.

in Australia, both energy efficiency and  
water efficiency are areas of focus. Fonterra 
dennington has implemented a closed loop 
cooling water system for its refrigeration 
compressors. The upgrade saves as much  
as 240 megalitres of bore water a year,  
which is equivalent to 96 Olympic size 
swimming pools.

While over the past eight years great progress 
has been made within Fonterra’s direct 
operations, Fonterra is now focusing on 
improving supplier environmental performance.

since August 2010 Fonterra has appraised every 
New Zealand shareholder’s farm effluent 
management system identifying farms at risk 
of non-compliance with regional council rules. 
This resulted in development of 1380 Effluent 
improvement plans (Eip) by Fonterra 
sustainability Advisors tailored for 
individual farmers. Of these, 763 have 
already been implemented.

Through the primary Growth partnership, 
Fonterra is partnering with dairyNZ and 
Government to develop and pilot an audited 
nutrient management system for testing  
with farmers in three pilot catchments around 
New Zealand.

Fonterra is extending the development of 
on-farm sustainability programmes to milk 
supply beyond New Zealand. The Fonterra 
standard of Excellence (FsOE2) is applied  
as a minimum quality standard for milk  
across Fonterra’s international supply base  
and suppliers are audited against this. 

sustainability for these operations, from  
farm to factory, is our current focus and  
an extended FsOE2 will be rolled out  
during the 2012 financial year to enable us to 
benchmark sustainability performance and 
identify areas for improvement.

We are continuing to work on reducing the 
carbon footprint of Fonterra’s global operations. 
Fonterra has conducted a full lifecycle 
assessment of the carbon footprint  
of a series of our New Zealand products.  
This year Fonterra participated in a national 
study to calculate the carbon footprint of 
Australian dairy products. This will enhance our 
understanding of emissions in the Australian 
dairy system enabling targeted reduction 
programmes to be implemented.

We believe that with continued investment  
in research initiatives such as the pastoral 
Greenhouse Gas Research Consortium, 
adoption of research outcomes by farmers,  
and initiatives such as ongoing achievements 
in our energy reduction programme, we can 
reduce the carbon footprint of each litre of  
milk sourced and processed in New Zealand  
by over 30 per cent by 2030.

20 | Fonterra annuaL revieW 2011

…and to look after  
the CommunItIeS  
Who Support uS

Co-operative Spirit  
iS one oF our vaLueS. 
one oF tHe WaYS We Live 
it iS bY HonourinG our 
LoCaL CommunitieS.

Fonterra aims to do what’s right in the 
communities where we operate, recognising 
that a sustainable business must provide  
both financial and practical support to  
social initiatives.

As measured by the London Benchmarking 
Group, Fonterra’s community contribution  
as a percentage of pre-tax profit is above the 
average of a benchmarked sample of around 
200 companies internationally. 

We partner with sanitarium to run the 
Kickstart Breakfast programme which provides 
more than 18,000 students at almost 500 
schools nationwide with breakfast twice a 
week. The programme marked a milestone on  
1 June 2011, serving its two millionth breakfast.

Fonterra also invested more than $500,000  
in New Zealand schools and communities 
through a competition that enabled Anchor™ 
milk drinkers to win cash for themselves and 
the school of their choice, with a top school 
prize of $50,000.

After the Canterbury earthquakes, we 
provided fresh water to Christchurch  
by rail and road tankers. Our emergency 
response team worked alongside international 
urban search and rescue personnel and we 
provided thousands of litres of milk to relief 
distribution centres. Fonterra, along with our 
shareholders and staff, combined to 
contribute $5.9 million in financial support to 
Canterbury relief efforts.

Community support during 2011 also included 
donation of product to charities such as 
Auckland City Mission, salvation Army and 
Australia’s Foodbank, and financial donations to 
victims of the Japanese earthquake/tsunami and 
the floods in Queensland and Victoria, Australia. 

Beyond New Zealand, we are a strong 
supporter of programmes that reflect the 
importance of nutrition in health and 
development. initiatives include partnering 
with the soong Ching Ling Foundation, which 
works with mothers, their infants and health 
workers in rural China. Across indonesia, the 
philippines and sri Lanka, we are partnering 
from 2011 with ChildFund to improve access  
to early childhood care and development 
services for children up to age five. in Chile,  
a soprole programme to get students at more 
than 1750 schools involved in sports marked its 
10th successful year. The programme is in line 
with Chilean Government efforts to reduce 
child obesity.

Fonterra annuaL revieW 2011  |  21

M a n ag eMe n t   D i s c us s i o n   
& an a ly s i s

The Management Discussion & Analysis provides commentary on the  
factors affecting Fonterra’s performance and to facilitate understanding  
of the 2011 financial results. This discussion and analysis supplements the 
financial information included in the Summary Financial Statements, and 
other financial and non-financial information elsewhere in the Annual Review.

22 | fonterra annual review 2011

Financial HigHligHts

The 2011 financial year was notable for a 
recovery in the earnings of our Standard & 
Premium Ingredients business (formerly called 
Commodities & Ingredients). Growth in our 
consumer businesses in mature markets slowed 
as higher dairy commodity prices compressed 
margins. In contrast, our emerging market 
consumer businesses continued to post  
strong growth.

A significant rise in international dairy prices 
underpinned record returns to our farmers. 
The Farmgate Milk Price for the 2011 season 
was $7.60 per kilogram of milksolids (kgMS)  
up $1.50 or 24.6 per cent over the same period 
last year. Other notable highlights include:

•   

• 

• 

 Revenue for the year ended 31 July 2011 
was $19.9 billion, 18.8 per cent higher than 
the $16.7 billion achieved in the prior year 

 Earnings before interest, tax, depreciation 
and amortisation (EBITDA) decreased  
2.9 per cent to $1.5 billion ($1.6 billion in 
the previous year). After adjusting for 
non-recurring items, normalised EBITDA 
was 7.6 per cent higher than last year

 Net profit after tax was $771 million,  
a 12.6 per cent improvement on the prior 
year’s $685 million, driven by largely 
non-recurring tax items

• 

• 

• 

• 

• 

 Earnings per share increased to 55 cents 
per share, a 7.8 per cent or four cents per 
share improvement on last year

 Dividend per share of 30 cents was three 
cents per share or 11.1 per cent higher than 
the previous year’s 27 cents

 Return on Net Assets (RONA), before 
interest and taxes and excluding 
non-recurring items, was 9.3 per cent 
compared with 8.7 per cent last year

 Our gearing ratio (based on net interest-
bearing debt to net interest-bearing debt 
plus equity) was 38.5 per cent as at 31 July 
2011, compared with 43.6 per cent as at 
31 July 2010. The economic gearing ratio 
(which includes the impact of debt 
hedging) was 41.8 per cent, compared  
with 44.9 per cent 12 months earlier

 Distributable Profit was 65 cents per 
share compared with 60 cents last year, 
an improvement of 8.3 per cent. 
Distributable Profit is used to calculate 
Payout, which is used to compare 
Fonterra’s performance with that of other 
New Zealand co-operatives. Fonterra 
calculates Distributable Profit by adding to 
net profit after tax the additional tax 
credit that would be available if all current 
year profits were declared as a dividend. 

group result

Revenue

Gross profit

Gross profit margin

Earnings before interest, tax, depreciation  
and amortisation (EBITDA)

EBITDA margin

Operating profit

Earnings before interest and tax

Net finance costs

Profit before tax

Tax credit/(expense)

Profit after tax

Earnings per share

Dividend per share

1. Cents per share

2011 
$M

19,871

3,010

15.1%

1,517

7.6%

965

1,028

406

622

149

771

2010 
$M

16,726

2,751

16.4%

1,562

9.3%

1,022

1,078

313

765

(80)

685

55 cps1

30 cps1

51 cps1

27 cps1

CHANGE 
$M

CHANGE 
%

3,145

259

18.8

9.4

(45)

(2.9)

(57)

(50)

93

(143)

229

86

4 cps1

3 cps1

(5.6)

(4.6)

29.7

(18.7)

286.2 

12.6

7.8

11.1

fonterra annual review 2011 | 23

Operating profit

Add back depreciation

Add back amortisation

Add share of profit of equity 
accounted investees

EBitDA 

Less non-recurring items

Normalised EBitDA

2011 
$M

965

414

75

63

1,517

(23)

1,494

2010 
$M

1,022

416

68

56

1,562

(174)

1,388

CHANGE 
$M

CHANGE 
%

(57)

(2)

7

7

(45)

151

106

(5.6)

(0.5)

10.3

12.5

(2.9)

86.8

7.6

A largely non-recurring tax credit of $149 million 
in 2011 compared with an $80 million tax 
expense was mainly due to the tax effect of 
changes to intangibles and the recognition 
of New Zealand tax losses. 

Ingredients and continued consumer brands 
success in emerging markets were key factors 
in the increase of EBITDA.

Net finance costs of $406 million were  
$93 million or 29.7 per cent up on 2010. The 
increase was primarily due to the negative 
impact from the net change in fair value of 
interest rate derivatives and debt, along with 
higher average market interest rates. This was 
partly offset by lower interest costs arising 
from reduced levels of borrowings in 2011.

FoNtErrA   
Co-opErA tivE Group

STANDARD 
& PREMIuM 
INGREDIENTS

ANZ

ASIA/AME

LATAM

CONSuMER BuSINESS SEGMENTS

Our solid performance in 2011 was achieved 
under challenging operating conditions. This 
result reflects a strong improvement in the 
profitability of our Standard & Premium 
Ingredients business segment and continued 
growth in the Asia/AME consumer business 
segment. Total Group revenue grew 18.8 per 
cent driven by strong international dairy 
prices and good volume growth. 

Gross profit increased 9.4 per cent to $3 billion 
but gross profit margin declined 1.3 percentage 
points primarily due to margin reduction 
within our consumer businesses as a result 
of rapidly rising dairy ingredient prices.

Operating costs increased by 6.0 per cent 
over the prior year. This was mainly driven 
by a number of significant projects across 
the business, increased salary costs, and 
higher storage expenses due to increased 
inventory volumes.

Normalised Group EBITDA for 2011 was 
$1.5 billion, which was an improvement of 
7.6 per cent on last year (refer to table). 
Solid growth in our Standard & Premium 

results oF operations

Fonterra has four reportable segments that 
are defined by product type and geographic 
area to reflect how the Group’s operations are 
managed. One segment is focused on dairy 
ingredients and the other three segments are 
primarily focused on consumer dairy products.

The performance of the Group’s segments  
are summarised below followed by detailed 
commentaries.

When analysing the performance of our 
operations it is important to understand  
that these segments are interdependent and, 
therefore, are managed with the objective  
of maximising performance for the Group.

The following segment results analysis focuses 
on earnings before significant non-recurring 
items (i.e. normalised earnings).

24 | fonterra annual review 2011

management  discussion &  analysis CONTINUEDstandard & premium ingredients

introduction 

The Standard & Premium Ingredients business 
(formerly Commodities & Ingredients) segment 
produces and distributes a range of ingredients 
made from milk that are tailored to the needs  
of international customers, especially food 
manufacturers. We work with our customers to 
unlock the natural goodness of dairy and provide 
ingredients for a range of applications. Our 
manufacturing operations combine world-class 
scale with the flexibility to respond to changing 
market dynamics and customer requirements. 

new Zealand milk supply

The New Zealand milk production season 
extends from June to May with production 
ramping up to peak from October to December 
before gradually falling away through the 
shoulder months in late summer and autumn. 
This seasonal production curve requires 
processing and logistics capacity to handle peak 
milk flows while also providing flexibility to 
adjust product mix during the season in 
response to changes in relative prices and 
market demand. It is optimal management of 
these factors that enables Fonterra to extract 
additional value from milk processed. 

Milk collection from New Zealand farmers for 
the 2011 season (1 June 2010 to 31 May 2011) 
totalled 15.4 billion litres, representing 1346 
million kgMS. This included contract milk supply 
of 26 million kgMS. This was Fonterra’s largest 
annual volume of milk collected and an increase 
of 4.7 per cent from the 2010 season. The 
increase was a result of favourable autumn 
weather conditions offset, in part, by dry 
conditions in many areas earlier in the season. 
Monthly milk collections compared with the 
previous year are illustrated in the graph below.

montHly new Zealand milk supply
kgMs (Million)

200

180

160

140

120

100

80

60

40

20

0

Production from the North Island was 5.2 per 
cent higher than the previous season. This was 
achieved despite a tough spring and an early 
summer dry period. 

South Island production grew 3.7 per cent as a 
result of mostly favourable conditions through 
the season and a continuation of dry-farm 
conversions, and recent conversions reaching 
full potential, in Canterbury and Southland. 

new Zealand by milk supply regions

Northern region production was strong 
through autumn and winter, up 12.3 per cent 
on previous season.

Production in Central North Island  
was 7 per cent ahead of prior season.

Lower North Island production finished on 
par with the previous season’s production.

Production in the upper South Island finished 
0.8 per cent behind following heavy rain over 
the summer period.

Production in Central South Island was up  
5 per cent over the previous season.

Lower South Island production was hampered 
by a heavy snow storm early in the season, 
but still finished 2.7 per cent ahead of the 
previous season.

Financial perFormance

NZ sourced

Other

Inter-segment revenue

revenue

2011 
$M

11,782

1,997

1,800

2010 
$M

9,634

1,591

1,532

15,579

12,757

Cost of New Zealand milk

(10,235)

(7,938)

Inventory movement

NZ manufacturing costs

Other costs of goods sold

Cost of goods sold

Gross profit

Normalised EBit1, 2

Normalised EBitDA1, 2

383

190

(2,437)

(2,233)

(2,077)

(1,800)

(14,366)

(11,781)

(2,585)

1,213

431

809

976

316

690

237

115

119

CHANGE 
$M

CHANGE 
%

2,148

406

268

2,822

(2,297)

193

(204)

(277)

22.3

25.5

17.5

22.1

(28.9)

101.6

(9.1)

(15.4)

(21.9)

24.3

36.4

17.2

J

U
N

J

U
l

a
U
g

s
e
p

o
c
t

N
o
v

d
e
c

J

a
N

F
e
B

m
a
r

a
p
r

m
a
y

2010 seasoN

2011 seasoN

1. Represents normalised segment earnings adjusted for non-recurring items.

2. 2010 has been restated to exclude indirect allocations previously recharged to ANZ, Asia/AME and Latam.

fonterra annual review 2011 | 25

revenue growtH

Standard & Premium Ingredients achieved sales 
of $15.6 billion in 2011, up 22.1 per cent from 2010. 

Sales for New Zealand sourced milk increased 
22.3 per cent to $11.8 billion. This was due 
mainly to significant increases in the average 
uS dollar denominated selling price for dairy 
ingredients, and volume growth from higher 
milk supply as noted earlier. 

Most of Standard & Premium Ingredients’ sales 
are generated from milk sourced from 
New Zealand. But the business is increasingly 
complementing New Zealand sourced milk with 
overseas supply to meet customer demands. 
This year Fonterra sourced product and 
processed dairy ingredients from 27 external 
suppliers from around the world. These sales 
are recorded under ‘other’ revenues and 
increased during the year due to greater 
volumes, and higher prices for dairy ingredients. 

Inter-segment revenue is predominantly 
internal sales to Fonterra’s consumer 
operations in Australia, New Zealand and Asia.

management of product mix

The Standard & Premium Ingredients business 
processes New Zealand milk collected into a 
wide range of world-class dairy products. 

Five reference products; Whole Milk Powder 
(WMP), Skim Milk Powder (SMP), Butter Milk 
Powder (BMP), Butter and Anhydrous Milk Fat 
(AMF), are used to derive the Farmgate Milk 
Price paid to farmers. Commentary under ‘cost 
of goods sold’ below provides a more detailed 
description of how these reference products 
inform the Farmgate Milk Price. In addition, this 
business manufactures a wide range of protein, 
cheese and cream based products.

Higher margins arise from the management of 
product mix and achieving prices that are above 
those of the five reference products informing 
the Farmgate Milk Price. In 2011, improved 
optimisation capabilities enabled us to better 
manage product mix by adjusting volumes during 
the season, having regard to manufacturing 
constraints and contractual obligations.

The accompanying table shows the movement 
between product categories.

proDuCtioN iN MEtriC toNNEs  
(Mt)

2011
(Mt 000)

2010
(Mt 000)

CHANGE
 (Mt 000)

CHANGE 
%

WMP

SMP

Cheese

Cream

Butter

AMF

BMP

Other

total

839

512

202

44

195

126

35

447

671

489

219

62

206

136

40

473

2,400

2,296

168

23

(17)

(18)

(11)

(10)

(5)

(26)

104

25.0

4.7

(7.8)

(29.0)

(5.3)

(7.4)

(12.5)

(5.5)

4.5

market driven price

cost oF goods sold 

Standard & Premium Ingredients’ cost of goods 
sold increased 21.9 per cent to $14.4 billion. The 
increase was primarily due to a rise in global dairy 
commodity prices leading to a higher Farmgate 
Milk Price in New Zealand, and increased 
volumes of milk collected in New Zealand and 
product sourced from overseas.

cost of new Zealand milk 

The cost of New Zealand milk represents 
Fonterra’s single largest cost category and in 
2011 was $10.2 billion, an increase of $2.3 billion 
(28.9 per cent) over 2010. This includes the cost 
of milk supplied in the year ended 31 July 2011 
(including contract-backed and share-backed 
milk), premiums for specialty milk, and 
premiums paid for winter milk. A record 1346 
million kgMS of New Zealand sourced milk was 
supplied to Fonterra this year.

For ease of expression, the Farmgate Milk Price 
is described as the aggregate amount calculated 
in accordance with the Farmgate Milk Price 
Manual of $10.2 billion divided by total 
New Zealand milk supply, which equals $7.60 
per kgMS. The average amount available to 
pay for share-backed supply is $7.59 per kgMS, 
after adjusting for winter milk premiums and 
contract milk discounts.

Of the $2.3 billion increase in the cost of 
New Zealand milk, $1.8 billion reflected higher 
prices, and $0.5 billion was due to growth in the 
volume of milksolids collected.

Fonterra’s online sales platform, 
GlobalDairyTrade™ (GDT) accounted for some 
565,000 metric tonnes in 2011 or around 24 per 
cent of our total ingredients sales. The platform 
reached its third anniversary in July 2011 with 
sales to date totalling more than uSD3.9 billion. 
During 2011, GDT increased the frequency of 
trading events to twice-monthly and expanded 
the range of products from four to seven.

The Farmgate Milk Price is informed primarily 
by GDT prices. To the extent that Fonterra’s 
sales book lags GDT due to contractual 
arrangements with customers, earnings are 
exposed to pricing and margin risk. During 
2011, a sharp rise in GDT prices resulted  
in a negative impact from longer-period fixed 
price contracts. Action by management to 
address some of these commitments helped 
reduce the impact of these losses.

currency impact

Dairy ingredient prices are denominated 
primarily in uS dollars, which weakened 
against the NZ dollar in 2011. Fonterra’s policy 
to hedge its foreign exchange exposure proved 
successful in reducing volatility, and yielded an 
effective average conversion rate of uS72 cents, 
5 cents lower than the average spot rate.

The impact of foreign exchange movements 
between the NZ dollar and the uS dollar were 
largely mitigated by our hedging policy, and 
the offset between the foreign exchange 
impacts on revenue and cost of milk (via the 
impact of foreign exchange rates on prices 
which inform the Farmgate Milk Price). The 
net result was only a marginal impact on the 
earnings of Standard & Premium Ingredients. 

26 | fonterra annual review 2011

management  discussion &  analysis CONTINUEDThe Farmgate Milk Price has been derived in 
accordance with the Principles, methodologies 
and detailed rules in Fonterra’s Farmgate Milk 
Price Manual. Because Fonterra purchases such 
a large proportion of New Zealand’s total milk, 
it is not possible to distinguish a market price 
for milk that is independent of the price paid by 
Fonterra. It is therefore necessary to use a 
methodology such as that contained in the 
Farmgate Milk Price Manual. 

The Farmgate Milk Price determines the 
amount paid for milk delivered to the farmgate 
by farmer Shareholders. It is calculated in 
accordance with the Manual by:

• 

• 

 Determining the revenue that the  
Co-operative would earn if the equivalent 
of all the milk Fonterra collects was 
converted into commodity specifications  
of WMP, SMP, and their by-products, which 
are BMP, Butter, and AMF. These products 
are referred to in the Manual as ‘Reference 
Commodity Products’. Prices primarily 
reflect uS dollar prices achieved on the 
twice-monthly GDT trading events, converted 
to New Zealand dollars using Fonterra’s 
actual average monthly foreign exchange 
conversion rate

 Deducting costs, including the cost of 
transporting raw milk to factories, and the 
cost of efficiently manufacturing Reference 
Commodity Products and then transporting 
them to the point of export from 
New Zealand, along with selling and 
administration expenses. They also include 
amounts for depreciation of fixed assets 
and an appropriate return on investment, 
including investment in working capital. 
To the extent feasible and where doing so 
is consistent with the Milk Price Principles, 
costs are derived from Fonterra’s actual 
costs associated with these activities.

The balance comprises the aggregate amount 
payable to farmer Shareholders. This is an 
aggregate amount but is usually referred to on 
the basis of a Farmgate Milk Price per kgMS.

For further information see the Fonterra 
Farmgate Milk Price Statement and Fonterra 
Farmgate Milk Price Manual available at  
www.fonterra.com.

inventory movement

growtH investments

The higher volumes of milk collected in the 
last quarter meant that 23,600 metric tonnes 
of additional inventory was on hand as at 
31 July 2011 compared to 31 July 2010. The 
higher Farmgate Milk Price also meant that 
the value of the inventory was higher than the 
previous period. These factors had a positive 
impact of $193 million on the cost of goods 
sold when compared with last year. 

new Zealand manufacturing costs

New Zealand manufacturing costs were  
$204 million or 9.1 per cent higher than last 
year. The increase in total manufacturing costs 
primarily reflected the combined effect of 
higher volumes of milk collected and processed 
this year, and increased per unit costs.

The key drivers behind the increase in 
manufacturing costs when compared with  
last year were:

• 

• 

 A $53 million increase in cheese 
production costs due to increased raw 
materials costs partially offset by lower 
cheese production levels compared to  
last year

 Higher milk collection costs of $60 million 
arising from the record levels of milk 
collected in 2011

• 

• 

• 

• 

 Other variable costs were $91 million 
higher due to a 4.5 per cent increase in 
production which contributed to 
additional raw materials, packaging, 
ingredients and lactose costs, and 

•  Higher unit costs for fuel and electricity.

The increase in manufacturing cost on a per 
metric tonne basis was 4.8 per cent.

other costs of goods sold

Other costs of goods sold mainly relate to the 
costs of overseas product purchases, which 
increased by 15.4 per cent this year primarily 
due to higher commodity prices.

Several ingredient innovations developed  
at Fonterra over the past few years moved 
beyond customer testing during 2011 and into 
commercial production with world-leading food 
companies. Examples of these innovations 
include the following:

 The development of new generation 
cheese technologies tailored to customers’ 
requirements. In North America, cheese 
manufactured using our proprietary 
CHEDDARplus™ ingredient completed its 
first year of production. CHEDDARplus™  
is manufactured at Los Banos, California

 Partnerships with the world’s leading 
beverage manufacturers across multiple 
regions continued to be developed and 
extended. Fonterra has a wide range of 
functional protein ingredients that allow 
these manufacturers to deliver dairy 
nutrition to their consumers in 
convenient, great tasting formats. As the 
beverage market moves beyond traditional 
dairy and protein beverage applications 
into mainstream functional waters and 
sports drinks, ClearProtein™ provides a 
compelling solution to beverage 
manufacturers

 Fonterra successfully increased sales in 
cultured products with three new product 
ranges for the Japanese and South Korean 
markets using our DelightProtein™ 
ingredient. 

The increasing value of our customer 
partnerships was evidenced by two key 
customer segments building on their $1 billion 
in revenues in 2011. In the first of these, 
Formulated Foods, Fonterra partners with the 
five largest infant formula manufacturers in the 
world, providing semi or fully-finished products, 
including our specialised ingredients in their 
applications. The second, the Foodservice 
business, is aimed at the burgeoning ‘out of 
home eating’ market. This global business now 
operates in around 50 countries with a portfolio 
of cheese, cream, butter, yoghurt, pastries and 
beverages, and our customers include the 
largest restaurant chains in the world, as well 
as hotels, cafés, airlines, work places, 
entertainment venues and institutions. 

fonterra annual review 2011 | 27

Our manufacturing capacity continues to 
expand to ensure capacity is in place to process 
growing milk supply and increase overall 
efficiency. The first greenfields processing site 
in approximately 14 years is under development 
at Darfield, Canterbury. The investment in 
stage one of around $200 million is due to be 
completed in 2012. It will have the capacity to 
convert 2.2 million litres of milk a day into milk 
powder for export. A further $250 million, in a 
stage two development, is planned that would 
lift daily processing capacity to 6.6 million 
litres. Darfield ranks among Fonterra’s largest 
New Zealand manufacturing investments in 
the past five years, and reflects significant milk 
growth in Canterbury.

consumer operations

introduction

Fonterra has three business segments that 
focus on fast moving consumer goods products:

• 

 Australia and New Zealand (ANZ) 
represents the consumer operations in 
New Zealand and the consumer and 
manufacturing operations in Australia 

consolidated consumer perFormance

While New Zealand milk will always be our top 
priority, global demand for dairying is growing 
at a pace that New Zealand production cannot 
match. Prospects in key growth markets will be 
underpinned by Fonterra’s ability to grow 
high-quality local milk production for 
customers and to play a strong role in the 
development of local dairy industries. During 
the year we announced agreements to develop 
second and third farms in China and a pilot 
farm in Brazil. Fonterra is continuing to explore 
opportunities in other markets such as India.

Investment continued in milk collection 
technology. An upgrade to add new 
environmentally-efficient tankers commenced 
and all tankers were fitted with high visibility 
colours to enhance road safety. Growth in milk 
production resulted in 50 more milk tankers 
operating this year compared with last year.

In 2011, we reacquired the remaining 50 per 
cent share of rural supplies chain, RD1, from 
Australian company Landmark. In August 2011, 
RD1 took over seven stores previously 
operated by Allied Farmers. The move 
strengthens Fonterra’s presence in the rural 
services sector. 

• 

• 

 Asia/AME comprises the consumer 
operations in Asia, Africa and the  
Middle East 

 Latin America (Latam) comprises the 
Soprole business in Chile and our joint 
venture in the Dairy Partners Americas 

(DPA) business across Latin America.  
It is important to note that DPA is not 
consolidated into Fonterra’s result and 
Fonterra’s share of DPA’s earnings is 
treated as profits from equity accounted 
investees.

2011

2010

$M

ANZ

Asia/AME

Latam

Consumer Total

sEGMENt 
NorMAlisED 
EBit2

rEvENuE1

opErAtiNG 
MArGiN3

NorMAlisED 
EBitDA4

EBitDA 
MArGiN

rEvENuE1

sEGMENt 
NorMAlisED 
EBit2, 5

opErAtiNG 
MArGiN3

NorMAlisED  
EBitDA4, 5

EBitDA 
MArGiN

4,360

1,687

830

6,877

252

186

119

557

5.8%

11.0%

14.3%

8.1%

333

195

140

668

7.6%

11.6%

16.9%

9.7%

3,803

1,537

738

6,078

303

166

119

588

8.0%

10.8%

16.1%

9.7%

385

175

138

698

10.1%

11.4%

18.7%

11.5%

1. Includes inter-segment revenue: ANZ $781 million, Asia/AME nil, Latam $4 million; (2010: ANZ $570 million, Asia/AME nil, Latam $7 million).

2. Normalised segment earnings before net finance costs and tax, and including share of profit of equity accounted investees.

3. Segment normalised EBIT as a percentage of revenue.

4. Normalised earnings before interest, tax, depreciation and amortisation, and including share of profit of equity accounted investees.

5. 2010 has been restated to exclude indirect allocations previously recharged from Standard & Premium Ingredients.

The consumer businesses collectively achieved 
sales of $6.9 billion in 2011, up 13.1 per cent. 
Sales growth was driven by price rises and 
volume growth in most regions. 

Total consumer EBITDA of $668 million was  
4.3 per cent lower than last year, reflecting 
difficult trading conditions. However, EBITDA 
margin compression in those more mature 
markets was offset in part by solid growth 
from our Asian operations where margins were 
sustained despite higher commodity prices.

The ANZ and Asia/AME consumer operations 
source some products from the Standard & 
Premium Ingredients segment. A transfer 
pricing regime based on market prices governs 
the price charged for dairy products 
manufactured for our consumer businesses. 

28 | fonterra annual review 2011

management  discussion &  analysis CONTINUEDaustralia/new Zealand

Total revenue growth1

External revenue growth

External volume growth

Total gross profit growth1

Normalised EBIT2 growth

Normalised EBITDA2 growth

Sales & marketing as a percentage of revenue3

1. Includes inter-segment transactions.

2. Adjusted for non-recurring items.

3. Calculated as percentage of total external segment revenue.

2011

14.6%

10.7%

0.7%

(4.1%)

(16.8%)

(13.5%)

4.3%

2010 

core markets and new products 

(0.4%)

3.8%

3.6%

5.3%

22.2%

19.6%

4.9%

In Australia and New Zealand, our brands 
hold leading positions in cheese, spreads, 
yoghurts and dairy desserts, as well as 
leading positions in milk, flavoured milk  
and ice cream in New Zealand. Many of our 
brands are household names. Our businesses 
build on this success by adding innovative 
products in faster-growing, higher margin 
categories and by creating new brands that 
fill gaps in the market. 

Recent new product launches have exceeded 
expectations with further range and 
geographical extensions under development. 

Highlights include:

perFormance

The ANZ business had a challenging year. 
Although revenue grew 14.6 per cent to  
$4.4 billion, normalised EBITDA of $333 million 
was 13.5 per cent lower than last year. 

The trading environment was impacted by  
a combination of local factors in the Australia 
and New Zealand retail markets and the 
indirect impact of global dairy ingredients 
prices on input costs. Consumers remained 
cautious in their food shopping behaviour  
with increasing focus on value and 
promotional initiatives.

Focus on higher margin products in Australia 
like cheese, butter and yoghurt, has helped the 
business support profitability. In New Zealand, 
the consumer products are more diversified 
with Fonterra Brands New Zealand (FBNZ) 
holding strong market positions across all 
dairy categories including liquid milk. The 
New Zealand operations experienced a decline 
in volumes resulting from price increases that 
reflected the cost of higher commodity prices. 
In February 2011, FBNZ froze the price at which  
it sells liquid milk to retailers, absorbing any 
further cost increases until January 2012.

Tip Top is a division of ANZ specialising in ice 
cream manufacture and is one of New Zealand’s 
most trusted brands. Tip Top lifted its 
performance to deliver strong sales growth and 
an improvement in its operating EBIT before a 
$3 million impact from product losses arising 
from the Christchurch earthquake (some of 
which are the subject of ongoing claims).

• 

• 

The ANZ segment includes a division that 
collects milk from Australian farmers and 
manufactures dairy ingredients primarily for 
the export market. This division performed 
strongly, exceeding the prior year’s earnings 
on the back of higher dairy ingredients prices.

ANZ is a success story for Fonterra with a 
cumulative average growth rate in normalised 
EBIT of 11.51 per cent over the past three years. 
As a result, Fonterra has one of the largest 
dairy consumer businesses in Australia and 
New Zealand with leading market shares in its 
target product categories. Given its primary 
exposure to mature markets and the 
particularly difficult conditions this year, ANZ 
has done well relative to some of its peers in 
Australia and New Zealand. 

1.  Calculated using unaudited management results  

for the 12 months to 31 July 2008.

 The launch of Kapiti Yoghurt, which was  
a successful entry into gourmet yoghurts 
in New Zealand 

 Ski® Activ® yoghurt introduced in  
March 2011, the first product of its  
kind in Australia containing a unique 
combination of a prebiotic plus a 
probiotic, proven to help manage and 
prevent digestive discomfort. The new 
product is a result of 25 years research  
by Fonterra scientists to perfect the 
probiotic strain 

• 

 The launch of the Mammoth Supply Co.™ 
brand, positioned at supplying ‘real man 
food’ for New Zealand men. 

fonterra annual review 2011 | 29

2010 

core markets and new products

Asian markets remained very strong with 
double digit sales growth in Sri Lanka, Middle 
East, Malaysia, Thailand, Hong Kong and 
Taiwan. One of the main drivers of growth  
is Asia/AME’s leadership in nutritional dairy 
and foodservice solutions. 

In the markets of Malaysia, Indonesia, 
Philippines and Thailand we are a clear leader 
in adult nutrition through our bone health 
brand, Anlene™. Over recent years, intensive 
research and marketing has positioned 
calcium-rich Anlene™ as a key adjunct to the 
prevention of osteoporosis (bone mass loss) 
due to age. In 2011, we expanded the Anlene™ 
proposition to include joint health by 
launching Anlene Total™ which includes 
glucosamine, an amino sugar essential for 
joint cartilage. Glucosamine is usually sold 
in tablet form but was developed as an 
ingredient at Fonterra’s Research Centre in 
Palmerston North. Anlene Total™ was 
launched in Indonesia and Taiwan in April 2011. 

In Malaysia and Indonesia, all added sugar  
was eliminated from our flagship premium 
nutritional powder Anmum Essential™ for 
children, while ensuring that the taste Asian 
consumers enjoy was not compromised. We 
have also reduced sugars in other ‘Growing up 
Milk’ categories in line with our objective of 
improving the nutritional value of products  
we sell.

Asia/AME’s expansion continued into new 
geographical areas with sales in China 
increasing by 77 per cent and sales in Vietnam 
up 39 per cent, creating a promising platform 
for future growth. 

asia/aFrica, middle east

Total revenue growth1

External revenue growth

External volume growth

Total gross profit growth1

Normalised EBIT2 growth

Normalised EBITDA2 growth

Sales & marketing as a percentage of revenue3

1. Includes inter-segment transactions.

2. Adjusted for non-recurring items.

3. Calculated as percentage of total external segment revenue.

2011

9.8%

9.8%

2.2%

1.9%

12.0%

11.4%

15.6%

(9.9%)

(7.7%)

3.1%

9.1%

38.3%

35.7%

18.2%

Normalised EBITDA improved 11.4 per cent to 
$195 million reflecting significant growth 
across all of our core brands. This growth was 
underpinned by increased concerns among 
consumers about bone health, and the impact 
of rising consumer incomes on demand for 
dairy products. 

Anlene™ recorded an overall market share of 
62 per cent of the high-calcium milk powder 
category and is the number one high-calcium 
brand across Asia. Anmum™ and Anchor™  
also continue to perform strongly in their 
markets following strong marketing 
campaigns this year.

perFormance

Over the past five years the Asia/AME 
businesses have focused on profitable high 
growth categories that meet key consumer 
needs. This year’s results reflect further 
progress with Asia/AME delivering a 9.8 per 
cent increase in sales to $1.7 billion and a 
continued improvement in gross profit despite 
the challenging operating environment. 

Most of Asia/AME’s sales are in local market 
currencies, and some of these weakened 
against the New Zealand dollar during the 
year. Asia/AME achieved a 17 per cent 
improvement in sales recorded in local 
currencies, before translation to the 
New Zealand dollar.

Revenue growth mainly reflected increased 
prices, roll-out of higher value products under 
the Anmum™ and Anlene™ brands in selected 
markets, and strong performance in the 
Foodservices division that markets to hotels, 
restaurants and bakeries. Higher market 
shares in fast-growing emerging markets in 
Asia also helped boost volumes, which were 
up 2.2 per cent over the previous period.

30 | fonterra annual review 2011

management  discussion &  analysis CONTINUEDlatin america

Total revenue growth1

External revenue growth

External volume growth

Total gross profit growth1

Normalised EBIT2 growth

Normalised EBITDA2 growth

Sales & marketing as a percentage of revenue3

1. Includes inter-segment transactions.

2. Adjusted for non-recurring items.

3. Calculated as percentage of total external segment revenue.

2011

12.5%

13.0%

0.6%

13.8%

–

1.4%

10.3%

2010 

(7.5%)

(2.4%)

0.3%

9.1%

12.2%

9.5%

10.1%

perFormance

The Latam segment includes Soprole, an 
integrated dairy business in Chile majority 
owned by Fonterra, and Dairy Partners 
Americas (DPA), a joint venture with Nestlé 
covering several markets in Latin America. 
Fonterra’s share of DPA’s profit is treated as 
profit from equity accounted investees.

Soprole’s revenue grew 12.5 per cent to  
$830 million compared to the previous year, 
driven by growth in key categories like 
yoghurt, milk, cheese and dessert categories. 
During the same period, Latam’s normalised 
EBITDA increased 1.4 per cent to $140 million. 

DPA had a challenging year driven by static 
volumes and higher cost of milk and other 
input costs which were not fully recovered 
through price increases. Fonterra’s earnings 
from its investment in DPA include royalty 
income from its consumer operations, share of 
profit, and a return on the capital invested in 
manufacturing assets. Key areas of exposure 
for DPA are volatility of foreign exchange rates 
and inflation, particularly in markets such  
as Venezuela. 

Earnings from the DPA manufacturing 
business were broadly similar to the prior year.

core markets and new products

Soprole is the market leader in Chile and  
was recognised as the 2010 Signature Chilean 
Corporate Brand by the Marketing Hall of 
Fame. Continued innovation, together with 
increased marketing, helped consolidate 
Soprole’s leadership in the consumer market, 
where it maintains the number one or two 
position across all major dairy categories.

In 2011, Soprole developed the Next Tránsito 
and Gold Creme yoghurt brands, expanded 
the impulse desserts range through products 
like Manjarate® Frutired and Manjarate® Tofee 
and launched sparkling juid Frutix.

During the year, Soprole completed the 
construction of its Margarine and Dairy  
Blends plant, and expanded capacity at  
its San Bernardo site.

Fonterra confirmed in March 2011 that Soprole 
had withdrawn a proposal to merge its 
business with Nestlé Chile’s liquid and chilled 
dairy business. The application was withdrawn 
by the parent companies Nestlé S.A. and 
Fonterra after having assessed the conditions 
to continue with the application were not 
appropriate, and there are no plans to present 
a new application to the Chilean authorities. 

Soprole has continued to focus on growing  
its consumer business in Chile where it  
already has a very strong position in the 
market and has been posting strong growth  
in local currency in recent years. 

DPA’s performance was mixed across its 
priority markets of Brazil, Venezuela, Ecuador, 
Argentina and Columbia.

fonterra annual review 2011 | 31

group casH Flows

Net cash flows from operating activities

Net cash flows from investing activities

Net cash flows from financing activities

2011

1,184

(488)

(433)

2010

1,479

(354)

(1,154)

CHANGE 
$M

CHANGE
% 

(295)

(134)

721

(19.9)

(37.9)

62.5

Net operating cash flows were $1.2 billion  
in 2011 compared with $1.5 billion in 2010. 
Lower operating cash flows reflect a larger 
increase in working capital requirements than 
last year, with more inventory on hand at the 
end of the year. Payments to suppliers also 
increased, reflecting a higher Farmgate Milk 
Price and greater volume of milksolids. This 
was partially offset by higher revenue from 
dairy ingredient prices during the year.

Net cash outflows from investing activities 
were $488 million or $134 million higher than 
last year. Capital expenditure (including 
property, plant and equipment, and 
intangibles) was $623 million, compared with 
$492 million in the prior year. Investments 
mainly related to expanded production capacity 
in our primary markets of New Zealand and 
Australia, along with supply chain and systems 
improvements. Investments were also made to 

improve manufacturing flexibility and to 
acquire more efficient tankers. Strategic 
investments in equity accounted investees  
and subsidiaries were $55 million compared 
with $62 million last year. This year included 
the acquisition of the remaining 50 per cent  
of RD1. The largest divestment during the  
year was the sale of our Western Australia 
dairy operations.

Financing cash flows were an outflow of  
$433 million which was $721 million lower than 
the previous period. The lower cash outflow 
was largely attributable to the first full year 
effect of the dividend policy which was 
introduced in 2010.

capital employed and debt to debt plus equity ratio

Average net assets1

Equity attributable to Shareholders

Net interest bearing debt

Return on net assets

Economic net interest bearing debt

Equity less cash flow hedge reserve

Debt to debt plus equity ratio

Economic debt to debt plus equity ratio

2011

2010

10,772

10,433

6,503

3,766

9.3%

4,331

6,025

38.5%

41.8%

5,631

4,268

8.7%

4,494

5,526

43.6%

44.9%

CHANGE 
$M

CHANGE 
%

339

872

(502)

-

(163)

499

-

-

3.2

15.5

(11.8)

0.6 pts

(3.6)

9.0

5.1 pts

3.1 pts

1. 13 month average net assets excluding net debt and deferred tax.

Group equity attributable to Shareholders was 
$6.5 billion as at 31 July 2011, compared with 
$5.6 billion as at 31 July 2010. The improvement 
in equity was due to higher retained earnings 
($396 million), net share subscriptions  
($245 million) and an increase in the cash  
flow hedge reserve ($375 million), partially 
offset by negative movements in the foreign 
currency translation reserve of $144 million. 
Net share subscriptions resulted from  
$404 million new equity issued and $159 million 
equity surrendered. 

The Group’s gearing ratio (based on net 
interest-bearing debt to net interest-bearing 
debt plus total equity excluding the cash flow 
hedge reserve) was 38.5 per cent as at 31 July 
2011, compared with 43.6 per cent as at 31 July 
2010. The economic gearing ratio (including 
the impact of debt hedging) was 41.8 per cent, 
compared with 44.9 per cent 12 months earlier.

Total borrowings decreased from the previous 
year primarily due to a combination of cash 
raised from share issues and retained earnings.

32 | fonterra annual review 2011

management  discussion &  analysis CONTINUEDreturns to Fully sHared up Farmers

dividend 

In March 2011, the Board declared an interim 
dividend of 8 cents per share (totalling  
$110 million), that was paid on 20 April 2011  
on all shares held on 31 March 2011. A final 
dividend of 22 cents per share was declared on  
21 September 2011, payable on 20 October 2011. 
The total annual dividend of 30 cents per share is 
3 cents per share higher than in 2010. 

Fonterra’s dividend policy targets a payout ratio 
of 65-75 per cent of adjusted Distributable Profit 
(after taking into account non-recurring items 
and other factors). The policy also gives the 
Board discretion to have regard to other 
commercial considerations it considers to  

be relevant. The dividend of 30 cents per share 
is consistent with this policy, and reflects 69 per 
cent of an adjusted Distributable Profit of  
44 cents per share. This amount is considered 
by the Board to be an appropriate measure of 
sustainable normalised earnings per share after 
taking into account non-recurring items, 
non-cash adjustments (such as the tax effect of 
retentions) and other factors as provided for in 
Fonterra’s dividend policy.

payout

As a co-operative, Fonterra refers to the total 
returns to its farmer Shareholders as Payout. 
Fonterra’s Payout comprises a Farmgate Milk 

Price per kgMS and Distributable Profit per 
share. Payout is used as a comparison with 
returns from other New Zealand dairy co-
operatives. It assumes a Fonterra farmer 
Shareholder is 100 per cent shared up for 
the season (i.e. owning one share for each 
kgMS produced). 

Payout (before retentions) was $8.25 in 2011, 
$1.55 or 23.1 per cent higher than in the 2010 
season. Cash Payout, defined as Farmgate Milk 
Price plus Dividend, was $7.90 in 2011, $1.53 or 
24.0 per cent higher than 2010.

Profit attributable to Shareholders

Add tax effect of retentions

Distributable profit

Farmgate Milk Price

payout (before retentions) to farmers1

Distributable Profit

Less retentions

Annual Dividend 

Farmgate Milk Price

Cash payout to farmers1

10,448

1. For a 100 per cent shared-up farmer (i.e. owns one share for each kgMS produced).

co-operative sHares

Fonterra farmer Shareholders purchase or 
redeem Co-operative shares at a price 
determined annually by the Board. For the 
2011 year, the price was unchanged from 2010 
at $4.52 per share. For more information on 
the valuation method used to determine the 
Co-operative share price, see Note 7: Capital 
and Reserves in the Financial Statements, or 
Note 5: Co-operative Shares in the Summary 
Financial Statements.

2011

MillioN

1,377 Shares

1,377 Shares

$M

754

146

900

1,377 shares

1,320 kgMS

$

0.55

0.10

0.65

7.60

8.25

2010

MillioN

1,343 Shares

1,343 Shares

1,343 shares

1,256 kgMS

$M

669

131

800

7,664

8,464

$

0.50

0.10

0.60

6.10

6.70

1,377 Shares

0.65

800

1,343 Shares

0.60

1,377 Shares

(0.35)

(438)

1,343 Shares

(0.33)

10,035

10,935

900

(487)

413

10,035

1,320 kgMS

0.30

7.60

7.90

362

7,664

8,026

1,256 kgMS

0.27

6.10

6.37

fonterra annual review 2011 | 33

CorporAtE  
GovErNANCE

iNtroDuCtioN

The Board and management of Fonterra are 
committed to achieving the highest standard 
of corporate governance and leadership. 

To support our role as a Board, we have 
developed governance systems that reflect 
Fonterra’s unique characteristics and 
requirements as a significant New Zealand 
based co-operative competing in the global 
dairy market.

the NZX criteria for independence – and are 
expected by Fonterra to maintain 
independence for the length of their term. 

All Directors comply with the legislative 
requirements for disclosing interests and  
with Fonterra’s in-house Securities Code 
of Conduct which regulates both Directors 
and management in their personal dealings 
with Fonterra securities and those of 
related companies. Fonterra does not 
have executive Directors.

WE FoCus oN GovErNANCE iN  
A WAy tHAt proMotEs:

BoArD EFFECtivENEss

–  the interests of our supplying Shareholders 

–  transparency, giving our supplying 

Shareholders and other stakeholders the 
information they need to assess our 
performance

–  effective risk management to ensure that 

Fonterra meets its business objectives and 
all legal requirements 

–  a good balance between the roles and 

functions of the Board and management, 
and

–  communication with important stakeholder 
groups, including employees, customers, 
farmers, governments and the communities 
within which Fonterra works.

our BoArD

The Board has 13 members – nine elected 
from the Shareholder base and four appointed 
by the Board and ratified at the Annual 
Meeting by Shareholders. 

The Appointed Directors are selected to 
ensure that the Board has the full complement 
of skills and competencies needed to lead an 
enterprise of Fonterra’s size, sophistication 
and complexity. They bring to the Board 
perspectives and experience to augment the 
direct industry knowledge and other expertise 
provided by the Elected Directors. 

As the Elected Directors must be Shareholders, 
they will have a supplier relationship with 
Fonterra and generally will not be classified as 
independent under best practice definitions. 
The Appointed Directors, however, do meet 

It is important that all members of the Board 
are appropriately informed of the Group’s 
activities and have access to operations and 
management. 

Directors are supplied with detailed monthly 
performance reports and analysis in advance 
of all Board meetings, together with papers  
on any significant commercial initiatives, and 
information on the Group’s competitive 
position and general economic indicators.

The Board also makes a point of meeting  
away from head-office on a semi-regular basis 
so that our Directors can broaden their 
understanding of the business through direct 
contact with managers and customers. Directors 
also regularly visit key markets to gain a better 
understanding of the global dairy market. 

Following appointment to the Board, Directors 
undertake an induction programme to 
familiarise themselves with the Group. Areas 
covered include:

–  the Fonterra Constitution

–  business strategy and planning

–  an overview of key financial metrics to 
monitor business performance, and

–  an overview of material areas of the 

Fonterra business, through meetings with 
key executives.

All Directors have access to Fonterra’s General 
Counsel, who is responsible for advising the 
Board on all governance matters. The Board 
can also seek external advice as required.

BoArD rolE AND CHArtEr

Our Board is responsible for leadership, 
direction and oversight of the Group and is 
accountable to Shareholders for overall 
performance of the Co-operative. Specific 
functions in the discharge of this 
responsibility are: 

–  review of the dividend policy and 

declaration of the interim and final dividend

–  declaration of the Farmgate Milk Price and 

Distributable Profit 

–  declaration of the actual co-operative share 
price from the commencement of each 
season (the Fair Value Share price)

–  reviewing and approving the Group 

strategy and business plans

–  appointing the CEO and reviewing the 

CEO’s performance

–  delegating authority to management, and 
monitoring the exercise of that authority

–  engaging in the development of the 

strategic plan and setting the strategy for 
the Group and for the major business units 
within the Group

–  approving significant acquisitions and 

disposals outside management’s delegated 
authorities, and

–  overseeing the Board Committees and the 

areas covered by each of those Committees.

The Board Charter outlines the key values and 
practices of Fonterra and provides a reference 
point for the Board as a whole, and for 
individual Directors, in the execution of their 
duties. The Charter is reviewed regularly, as 
are the Committee Charters (see  
www.fonterra.com for the Charter documents).

Board meetings
The Board meets formally at least seven times 
a year and calls additional meetings to deal 
with specific issues as they arise. Between full 
Board meetings, the Board uses Committees 
and Working Groups to advance its work 
programme and to enhance the efficiency and 
effectiveness of its decision-making. The 
Board also this year held a special two day 
planning and strategy session.

34  |  fonterra annual review 2011

BoArD CoMMittEEs 

COMMITTEE 
Audit, Finance and Risk 
Committee (AFRC)

Appointments, Remuneration 
and Development Committee 
(AR&D)

Supplier Relations Committee 
(SRC)

Fair Value Share Review 
Committee (FVSRC)

External Relations Committee 
(ERC)1

Capital Structure Committee 
(CSC)2

MEMBERSHIP
David Jackson (Chair)
Colin Armer
Malcolm Bailey
Ian Farrelly
Greg Gent
John Waller
Sir Henry van der Heyden (Chair)
Colin Armer
John Ballard
Ian Farrelly
John Monaghan
Ralph Waters
John Wilson
David Jackson (observer)
Colin Armer (Chair)
Malcolm Bailey
Ian Farrelly
Nicola Shadbolt
Jim van der Poel
John Waller (Chair)
Greg Gent
David Jackson
John Monaghan
John Wilson
Jim van der Poel
John Monaghan (Chair)
Malcolm Bailey
Colin Armer
Greg Gent
Jim van der Poel
John Wilson
John Wilson (Chair)
Greg Gent
David Jackson
John Monaghan
Nicola Shadbolt
Jim van der Poel
John Waller

PuRPOSE 
To assist the Board in fulfilling its corporate governance responsibilities 
in relation to Fonterra’s risk management and internal control 
frameworks, financial reporting, audit activities and treasury matters.

To assist the Board in fulfilling its corporate governance responsibilities 
in relation to the recruitment, retention, remuneration and development 
of Directors, executives and other employees, and to promote a safe and 
healthy working environment.

To assist the Board in fulfilling its corporate governance responsibilities 
in relation to the supply of milk from Shareholders, and to seek to resolve 
Shareholder complaints before reference to the Milk Commissioner.

To assist the Board in fulfilling its corporate governance responsibilities 
in relation to the Fair Value Share process, including the adequacy of the 
information provided to the Valuer and the determination of Restricted 
Market Value. 

To support Fonterra management to build aspiration with stakeholders 
for New Zealand to be the centre of dairying excellence in the world, 
including regulatory frameworks and infrastructure, and creating a 
shared agenda for Fonterra’s success. 

To assist the Board in fulfilling its corporate governance responsibilities 
in relation to the implementation of Trading Among Farmers.

1. Formerly the Government and Trade Relations Committee.

2. Established as a Board Committee on 26 October 2010. Previously a sub-committee of the FVSRC.

fonterra annual review 2011  |  35

Board and Committee attendance 

BOARD

Colin Armer
Malcolm Bailey
John Ballard
Ian Farrelly
Greg Gent
David Jackson
John Monaghan
Nicola Shadbolt
Sir Henry van der Heyden
Jim van der Poel
John Waller
Ralph Waters
John Wilson
Total meetings

REGuLAR

SPECIAL

AFRC

AR&D

SRC

FVSRC

ERC

CSC

7/7
7/7
6/7
7/7
7/7
7/7
7/7
7/7
7/7
7/7
6/7
7/7
7/7
7

3/3
3/3
2/3
3/3
3/3
3/3
3/3
3/3
3/3
3/3
3/3
2/3
3/3
3

6/6
6/6

6/6
6/6
6/6

5/6

6

7/7

7/7
7/7

5/7

7/7

7/7
6/7
7

1/1
5/5

4/5

5/5

5/5

5

2/2
2/2

2/2

2/2

1/2

1/2
2

6/7
7/7
5/7

7/7
7/7

7/7
7

7/7
6/7
7/7
7/7

7/7
6/7

7/7
7

DirECtors’ rEMuNErAtioN  
CoMMittEE (DrC)

In accordance with the Constitution, 
Shareholders elect an independent committee 
of six Shareholders to consider and make 
recommendations to the Annual Meeting on 
Elected Director remuneration. The members 
of the DRC are Rodney Wilson (Chair), Murray 
Holdaway, Murray King, Scott Montgomerie, 
Philip Wilson and Gerard Wolvers. The Board 
reviews the DRC’s performance against its 
Terms of Reference but, given the independent 
nature of the committee, would refer any 
matters of concern to an Annual or Special 
Meeting of Shareholders. 

The Board sets the remuneration of 
Appointed Directors.

sHArEHolDErs’ CouNCil

One of the Board’s most important 
relationships is with the Shareholders’ 
Council. The Council, which is established 
under the Fonterra Constitution, is 
independent of the Board and comprises 
35 Shareholder-elected councillors, each 
representing a different ward. The Council 
reviews the Board’s statement of intentions 
for the performance and operations of the 
Group and publishes an Annual Report, 
commenting on these matters. The Council 
and the Board meet regularly, as do the Chairs 
of the Board and the Council and the Chairs 
of their respective Committees.

CoMMuNiCAtioNs 

Fonterra is committed to maintaining and 
improving dialogue with our Shareholder base 
to ensure that the objectives of both the 
Group and the Shareholders are understood. 
We run an extensive Shareholder and supplier 
relations programme, managed by the Group 
Director Supplier and External Relations and 
the Chief Financial Officer. We also provide 
channels for electronic communication 
through the www.fonterra.com and  
Fencepost websites. 

shareholder/supplier meetings
A schedule of regular meetings with 
Shareholders and suppliers is held across the 
country each year. Often these are run in 
conjunction with the Shareholders’ Council, 
Area Managers and the Fonterra Farmer 
Network.

In addition, the Board consults with supplying 
Shareholders on specific issues as they arise. 
This year, for example, a number of special 
meetings were held to discuss the Trading 
Among Farmers initiative, reinforcing the 
Board’s commitment to maintaining a 
constructive and open engagement with  
our Shareholders.

www.fonterra.com and Fencepost
Presentations on the development of the 
business are available on the www.fonterra.com 
website. The Group also uses email alerts, 
including regular updates from the Chairman 
and a monthly Shareholder update. 

The Fencepost website enables Fonterra 
suppliers, their employees and business 
partners to transact online with Fonterra and 
access information and tools on milk production 
and quality, online statements and up to the 
minute news and weather. This site is also 
used to provide information on the business 
to suppliers.

Annual Meeting
The Board views the Annual Meeting of 
Shareholders, which is held at a different 
venue around New Zealand each year, as an 
opportunity to communicate directly with 
Shareholders and ensures that adequate time 
is provided at these meetings for Shareholders 
to raise issues or ask questions from the floor. 

Annual report
The Group’s Annual Report including financial 
statements, and Annual Review, together with 
the half-year reports and other material 
announcements, are designed to present a 
balanced and clear view of Fonterra’s activities 
and prospects and are available on the 
website, www.fonterra.com. 

other disclosures
Information on the Group’s performance and 
the expected Payout, the Fair Value Share, 
annual and half-year financial results, Director 
changes, and other significant matters is 
advised to the market through NZX in 
accordance with the Disclosure Policy. 
Shareholders and other stakeholders receive 
regular updates on these and other issues 
relevant to them. 

36  |  fonterra annual review 2011

Corporate  GoVerNaNCe CONTINUEDAudit independence policy 
The auditor is appointed by the Shareholders 
at the Annual Meeting. Fonterra encourages 
the rotation of the lead external audit partner  
in the relationship in accordance with best 
practice. AFRC approval is required, under the 
Group’s auditor independence policy, for 
certain activities the auditor may undertake 
for the Group. The AFRC will not approve the 
auditor performing any tasks which have the 
potential to create a conflict except in 
exceptional circumstances and then only if 
appropriate safeguards are in place. 

Ethics framework
The Board is committed to maintaining high 
ethical standards across the Group, in all 
aspects of the business in all parts of the 
world. Fonterra’s Code of Business Conduct 
– The Way We Work – provides practical 
guidelines on how to apply Fonterra’s values in 
everyday work situations and when working 
with customers, Shareholders, suppliers and 
the wider community. This document is 
available in several languages, to facilitate its 
accessibility to Fonterra’s global employee base.

During the year, The Way We Work was 
rewritten into simple, straightforward language 
and re-issued to employees. An independently 
run telephone, e-mail and web-based Hotline 
provides individuals with a confidential 
channel to raise difficult ethical issues. In the 
2011 financial year, 15 calls were raised with 
the Hotline. All were fully investigated and 
appropriate action taken. None was 
sufficiently serious that it could not be dealt 
with through internal governance and 
disciplinary procedures.

Fonterra also makes presentations to the 
Valuer (appointed by the Shareholders’ 
Council to determine the Fair Value range for 
the Co-operative share price), analysts, rural 
professionals and financial commentators to 
coincide with the publication of the Group’s 
half-year and full-year results. 

Milk priCE pANEl

The Board has created the Milk Price Panel for 
the purpose of providing assurances to it as to 
the governance of the Farmgate Milk Price and 
the proper application of the Farmgate Milk 
Price Manual and the Milk Price Principles. 

The Panel does not determine the Farmgate 
Milk Price as this is a decision for the Board.

The Panel’s composition is designed to ensure 
a large measure of independence. It consists 
of two Appointed Directors, one Elected 
Director and two appropriately qualified 
persons nominated by the Shareholders’ 
Council, at least one of whom must be 
independent. The Chair must be one of the 
Appointed Director members.

The Panel is currently chaired by John Waller. 
Other Board members are David Jackson and 
John Wilson. The Shareholders’ Council 
appointees are Richard Punter and Patrick Boyle.

kEy poliCiEs 

Disclosure policy
The Board affirmed Fonterra’s commitment to 
promoting a well-informed and efficient 
market in its listed debt securities by signing 
off a new Fonterra Group Disclosure Policy in 
December 2010.

The Policy applies to all Directors and Officers 
of Fonterra and its subsidiaries, all Shareholders’ 
Councillors and all employees (including 
contractors, consultants, advisers or secondees). 

The objectives of the Policy are to ensure 
Fonterra continues to provide timely and 
accurate information and fully comply with 
the NZX continuous disclosure regime and 
with the Securities Markets Act and applicable 
market rules. 

CoMpliANCE WitH  
GovErNANCE stANDArDs

As Fonterra does not list equity securities, not 
all of the provisions in the NZX Corporate 
Governance Best Practice Code are directly 
applicable. However, the Board recognises the 
Code’s relevance to the Company and seeks to 
comply, but notes the following areas where 
its practices diverge from the Code.

–  Appointments to the Board/Nomination 

Committee (paragraphs 2.2 and 3.10-3.12 
of the Code). under Fonterra’s Constitution, 
the Shareholders’ Council conducts the 
election process for Directors. To the extent 
the Board is responsible for appointing 
Directors the AR&D Committee satisfies the 
role of a nomination committee. The AR&D 
Committee does not have a majority of 
Appointed Directors due to the proportion 
of farmer-elected Directors on the Board 

–  Director Remuneration (paragraph 2.7). 

Fonterra does not run a performance-based 
equity security compensation plan. In 
particular, this is not possible as Appointed 
Directors are effectively debarred from 
share ownership as a usual condition of 
their appointment is that they do not have 
a supplier relationship with the Company. 

The Board has also reviewed compliance with 
the Principles for Corporate Governance 
issued by the Financial Markets Authority.  
While the Board believes it complies with the 
Principles, there are some points of 
divergence from specific Guidelines.

–  Audit Committee membership (Guideline 
3.4). The majority of members are not 
independent, due to the proportion of 
farmer-elected Directors on the Board

–  Management representation (Guideline 

4.4). The CEO and CFO do not certify in the 
published accounts their compliance with 
generally accepted accounting practice in 
New Zealand. The Board is directly and 
legally responsible for these documents, 
and obtains all relevant assurances from 
management or other parties. 

fonterra annual review 2011  |  37

BoArD oF 
DirECtors

fonterra’s BoarD of Directors 
Has 13 MeMBers – nine electeD 
froM tHe sHareHolDer Base 
anD four aPPointeD By tHe BoarD 
anD ratifieD By sHareHolDers 
at tHe annual Meeting.

sir Henry van der Heyden  
has been Fonterra Chairman 
since 2002. He is also Chairman 
of the Appointments, 
Remuneration and  
Development Committee. 

Sir Henry is a Director  
of Auckland International  
Airport Ltd, Independent  
Egg Producers Ltd, Elevation 
Capital Management Ltd,  
Pascaro Investments Ltd and 
Manuka Ltda. He is a member  
of Rabobank’s Food Agribusiness 
Advisory Board of Australia,  
the New Zealand Business  
Forum and the Director 
Remuneration Committee  
of Zespri International.

colin armer was elected  
to the Board in 2006 and is 
Chairman of the Supplier 
Relations Committee, the 
International Farming Ventures 
Group, and Milk Payments 
Working Group. He also sits  
on the Audit, Finance and Risk 
Committee, the Appointments, 
Remuneration and Development 
Committee and the External 
Relations Committee. 

Colin is a Director of Dairy 
Holdings Ltd. Colin and his wife, 
Dale, have extensive dairy 
farming interests in both the 
North and South Island.

38  |  fonterra annual review 2011

  
malcolm bailey was elected 
to the Board in 2004, and sits  
on the Audit, Finance and Risk 
Committee, Supplier Relations 
Committee, the External 
Relations Committee and the 
Milk Payments Working Group. 
Malcolm also represents Fonterra 
on Dairy Companies Association 
NZ, and is a member of the 
International Food and 
Agriculture Trade Policy Council. 

He is also a Director of Embryo 
Technologies Ltd, Hawke’s Bay 
Dairies (2002) Ltd, Hopkins 
Farming Group Ltd, and Agrico 
Holdings Ltd. Malcolm’s dairy 
farming interests are as a 
shareholder in the Hopkins 
Farming Group and he lives  
on a 200 hectare dairy support 
block near Feilding. 

JoHn ballard was appointed  
in July 2006. He is an Appointed 
Director. He serves on the 
Appointments, Remuneration 
and Development Committee. 

John has served on the Boards  
of several listed companies 
including Woolworths Ltd, CSR 
Ltd, Rinker Ltd, Email Ltd and 
Southcorp Ltd where he was  
CEO. He is currently Chairman of 
Elders Ltd, a Director of Magellan 
Financial Fund Ltd, a Director of 
International Ferro Metals Ltd 
and Chairman of the Advisory 
Board of Pacific Equity Partners. 
His farming interests extend to a 
property producing milk-fed veal 
in New South Wales. 

ian Farrelly was elected to  
the Board in 2007 following a  
20 year career in the banking 
industry. He is a member of  
the Audit, Finance and Risk 
Committee, the Appointments, 
Remuneration and Development 
Committee, the Supplier 
Relations Committee and the 
Milk Payments Working Group. 

Ian is also a Director of First 
Mortgage Managers Ltd, 
Spectrum Dairies Ltd and F.D. 
Lands Ltd. He runs a 400 hectare 
calf rearing farm in Te Awamutu, 
owns a 50 per cent share in three 
Waikato dairy farms and also  
has ownership in dairy farms  
in Canterbury. 

greg gent has been a Board 
member since Fonterra’s 
formation. Greg is a member  
of the Audit, Finance and Risk 
Committee, the Capital Structure 
Committee, the Fair Value Share 
Review Committee, the Milk 
Payments Working Group, the 
External Relations Committee 
and the International Farming 
Ventures Group. 

Greg is also Chairman of FMG 
Insurance Ltd, a Director of 
Equestrian Sports NZ Inc and  
a Director of the Northland 
District Health Board.

fonterra annual review 2011  |  39

BoArD oF 
DirECtors continueD

40  |  fonterra annual review 2011

david Jackson was appointed 
to the Board in September 2007. 
He is an Appointed Director. 
David is Chairman of the Audit, 
Risk and Finance Committee and 
serves on the Fair Value Share 
Review Committee, the Capital 
Structure Committee and the 
Milk Price Panel. As Chairman of 
the Audit, Finance and Risk 
Committee, he is an observer on 
the Appointments, Remuneration 
and Development Committee.

JoHn monagHan was elected 
to the Fonterra Board in 2008. 
John is Chairman of the External 
Relations Committee and is a 
member of the Appointments, 
Remuneration and Development 
Committee, the Fair Value Share 
Committee and the Capital 
Structure Committee. He is also a 
Director of CentrePort Ltd and 
CentrePort Properties Ltd. He has 
farming interests in the Wairarapa 
and Canterbury regions.

David serves on the Boards of 
several companies including 
Pumpkin Patch Ltd, Nuplex 
Industries Ltd and The 
New Zealand Refining  
Company Ltd. He spent  
more than 30 years with 
accounting firm Ernst & Young  
in a variety of roles. He served  
as Chairman of the Board of 
Management for Ernst & Young 
Ltd New Zealand from 1999  
to 2002.

nicola sHadbolt was  
elected to the Board in 2009.  
She serves on the Capital 
Structure Committee, the 
Supplier Relations Committee, 
the Milk Payments Working 
Group and the International 
Farming Ventures Group.

Nicola is also Professor in Farm 
and Agribusiness Management at 
Massey university, and co-author 
of Farm Management in 
New Zealand. She is a Director of 
five farming and forestry equity 
partnerships that include two 
dairy farms in the Manawatu. 
Nicola is a Fellow of the 
New Zealand Institute of Primary 
Industry Management. 

  
Jim van der poel was elected 
to the Board in 2002 and serves 
on the Fair Value Share Review 
Committee, the External 
Relations Committee, the 
Supplier Relations Committee, 
the Milk Payments Working 
Group, the Capital Structure 
Committee and the International 
Farming Ventures Group. 

He is also Chairman of the 
Spectrum Group of Companies 
and a trustee of the Asia NZ 
Foundation. Jim has won a 
number of industry awards 
including the AC Cameron  
Award, 2002 Nuffield Scholarship, 
Sharemilker of the Year and the 
Dairy Exporter Primary Performer 
Award. Jim and his wife Sue live 
at Ngahinapouri in the Waikato 
and have farming interests in 
Waikato, Canterbury and the 
united States.

JoHn waller was appointed  
to the Board in February 2009. 
He is an Appointed Director.  
John chairs the Fair Value Share 
Review Committee and the Milk 
Price Panel, and is a member of 
the Audit, Finance and Risk 
Committee, and the Capital 
Structure Committee. 

John is Chairman of the BNZ and 
the Eden Park Redevelopment 
Board and of the Eden Park  
Trust Board. He is a Director  
of National Australia Bank Ltd, 
BNZ Investments Ltd, Haydn  
& Rollett Ltd, National Equities 
Ltd, Alliance Group Ltd, Sky 
Network Television Ltd and 
Donaghy’s Ltd. John was a partner 
at PricewaterhouseCoopers for 
over 20 years. He was a member 
of their Board and led their 
Advisory practice for many years.

ralpH waters was appointed 
to the Board in July 2006.  
He is an Appointed Director, and 
serves on the Appointments, 
Remuneration and Development 
Committee. 

Ralph also serves as Chairman  
of Fletcher Building Ltd and  
as a Director of Westpac  
New Zealand Ltd and Woolworths 
Ltd. He was Chief Executive of 
Fletcher Building from May 2001 
until his retirement in August 
2006. Before joining Fletcher 
Building, Ralph was Managing 
Director of the Australian 
publicly-listed company Email 
Ltd, and has also held a number 
of engineering and managerial 
positions in London and the 
Middle East.

JoHn wilson was elected  
to the Board in 2003. He is 
Chairman of the Capital Structure 
Committee and serves on the 
Appointments, Remuneration and 
Development Committee, and 
the Milk Price Panel and the Fair 
Value Share Review Committee.

John is also the Chairman of 
South Auckland Independent 
Testing Society Ltd and a  
member of the Institute of 
Directors. In 2000 he was 
awarded the Nuffield Scholarship. 
John lives on his dairy farm near 
Te Awamutu and also manages a 
dairy farming business based in 
Geraldine, South Canterbury, 
which he owns jointly.

fonterra annual review 2011  |  41

EXECutivE 
CoMMittEE

andrew Ferrier has been Chief Executive 
of Fonterra Co-operative Group since 
September 2003, bringing with him a 
background of generating stronger 
performances from companies in both the 
consumer products sector and the 
commodities market. He has more than 
25 years experience at senior executive level, 
with 17 years as a Chief Executive.

gary romano joined the dairy industry in 
1997 with the New Zealand Dairy Group of 
Companies, after working for Alcoa of 
Australia, The Boston Consulting Group and 
Dairy Partners Americas. In the dairy industry 
he has had significant experience in both 
manufacturing and supply chain where he has 
led teams responsible for driving to achieve 
world class standards of productivity, quality, 
safety, cost effectiveness, service and 
environmental performance.

JonatHan mason joined Fonterra in 
February 2009 as Chief Financial Officer 
(CFO). He came from uS-based Cabot 
Corporation, where he was Executive  
Vice President and CFO from 2006, and  
also worked in a variety of financial 
management positions at International  
Paper and ExxonMobil Corporations from  
1985 to 2000. Before moving to New Zealand 
for Fonterra, Jonathan had also worked here 
when he was CFO for Carter Holt Harvey from 
2000 to 2005.

JenniFer kerr has worked in senior human 
resources roles in the oil industry for Mobil in 
the uS and Europe and in the leisure industry 
in the uK for Whitbread. On her return to 
New Zealand, Jennifer started up her own 
consultancy, Jennifer Kerr and Associates, 
before joining Fonterra in July 2006.

andrei mikHalevsky joined Fonterra  
in February 2007. Previously he was Global 
President of the flavours division in the 
German listed company Symrise, a leading 
manufacturer of flavours, fragrances and 
sensory ingredients. Andrei spent seven years 
with Georgia Pacific and related companies, 
including heading the North American retail 
business, and 22 years in executive positions 
with the Campbell Soup Company. He resides 
in the united States with offices in Chicago 
and Auckland.

JoHn doumani joined Fonterra in 2007 
after a 25 year career in international business 
and consumer brands. Most recently he was 
President International of the Campbell Soup 
Company. Prior to joining Campbell’s, John 
was Managing Director of Meadow Lea Foods 
and he had 13 years experience with Johnson  
& Johnson. He is based in Australia.

mark wilson has more than 35 years 
experience in the consumer goods sector in 
Asia, the Pacific, South America, and Europe. 
Before joining Fonterra in February 2008, he 
managed Danone’s nutrition business across 
Asia and the Pacific. From 1995 to 1998 he was 
CEO of Dumex, before becoming President 
and Chief Executive Officer of the Danish 
listed East Asiatic Company from 1998 to 2007. 
He is based in Hong Kong.

kelvin wickHam has over 22 years 
experience in the dairy industry. He was 
responsible for furthering Fonterra’s overseas 
markets and partnerships and the 
development of GlobalDairyTrade™ before 
taking this new position on the Executive 
Committee. This role reflects the importance 
Fonterra places on delivering sustainable 
co-operative performance and includes Milk 
Supply, Sustainability, RD1 Ltd, International 
Farming, Corporate Marketing, Government 
Relations and Trade Strategy.

42  |  fonterra annual review 2011

  
FROM LEFT – STANDING

mark wilsoN
Managing Director, asia/africa, Middle east

FROM LEFT – SEATED

JoNathaN masoN
chief financial officer

aNdrei mikhalevsky
Managing Director, global ingredients and foodservices

aNdrew Ferrier
chief executive

gary romaNo
Managing Director, fonterra trade and operations

JeNNiFer  kerr
group Director, Human resources

JohN doUmaNi
Managing Director, australia/new Zealand

kelviN wickham
group Director, supplier and external relations

fonterra annual review 2011  |  43

44  |  fonterra annual review 2011

tHis Page Has intentionally Been left Blank

suMMa ry financi al stateMen ts

contents

INCOME STATEMENT  47    STATEMENT OF COMPREHENSIVE INCOME  48     

STATEMENT OF FINANCIAL POSITION  49    STATEMENT OF CHANGES IN EQuITY  50     

CASH FLOW STATEMENT  51    NOTES TO THE SuMMARY FINANCIAL STATEMENTS  52    

AuDITORS’ REPORT  62    

fonterra annual review 2011  |  45

FONTERRA SUMMARY FINANCIAL STATEMENTS
for the Year ended 31 JulY 2011

The Directors hereby approve and authorise for issue the summary financial statements for the year ended 31 July 2011 presented on  
pages 46 to 61. For and on behalf of the Board:

Sir Henry van Der HeyDen 
chairman 
21 September 2011 

DaviD JackSon
Director 
21 September 2011

Fonterra co-operative Group Limited (Fonterra or the company) is a co-operative company incorporated and domiciled in new Zealand. Fonterra is 
registered under the companies act 1993 and the co-operative companies act 1996, and is an issuer for the purposes of the Financial reporting 
act 1993. Fonterra is also required to comply with the Dairy industry restructuring act 2001.

These summary financial statements are those of Fonterra and its subsidiaries (together the ‘Group’) and the Group’s interest in its equity 
accounted investees. They have been prepared in accordance with Financial reporting Standard no. 43: Summary Financial Statements and have 
been extracted from the Group’s full financial statements that have been prepared in accordance with new Zealand Generally accepted accounting 
Practice. Fonterra’s full financial statements comply with new Zealand equivalents to international Financial reporting Standards (nZ iFrS) and 
with international Financial reporting Standards.

The Board has elected to present summary financial statements for the year ended 31 July 2011 as part of the annual review sent to Shareholders. 
These summary financial statements include notes setting out the key information.

These summary financial statements are presented for the year ended 31 July 2011. The comparative information is for the year ended 31 July 2010.

These summary financial statements of the Group have been prepared using the same accounting policies and measurement basis as, and should be 
read in conjunction, with the Group’s full financial statements for the year ended 31 July 2011. The accounting policies applied by the Group are 
consistent with those applied for the year ended 31 July 2010.

The full financial statements for the year ended 31 July 2011, approved and authorised for issue by the Board on 21 September 2011, have been 
audited by Pricewaterhousecoopers and given an unqualified opinion.

The Group is primarily involved in the collection, manufacture and sale of milk and milk derived products and is a profit-oriented entity. These 
summary financial statements are presented in new Zealand dollars ($), which is the company’s functional and presentation currency, and rounded 
to the nearest million.

The summary financial statements cannot be expected to provide as complete an understanding of the financial affairs of the Group as the full 
financial statements, which are available from the company’s registered office at 9 Princes Street, auckland, new Zealand or on the company’s 
website, www.fonterra.com.

46  |  fonterra annual review 2011

 
 
 
 
Income Statement
for the Year ended 31 JulY 2011

revenue from sale of goods
cost of goods sold
Gross profit

other operating income
Selling and marketing expenses
Distribution expenses
administrative expenses
other operating expenses
net foreign exchange losses
operating profit
Finance income
Finance costs
net finance costs
Share of profit of equity accounted investees
Profit before tax
Tax credit/(expense)
Profit for the year

Profit for the year is attributable to:
Shareholders of the Parent
non-controlling interests
Profit for the year 

earnings per share:
Basic and diluted earnings per share

GrouP $ miLLion

noTeS

31 July 2011

31 JuLy 2010

1

2

6

19,871
(16,861)
3,010

16,726
(13,975)
2,751

165
(596)
(487)
(700)
(336)
(91)
965
32
(438)
(406)
63
622
149
771

754
17
771

277
(590)
(474)
(632)
(303)
(7)
1,022
21
(334)
(313)
56
765
(80)
685

669
16
685

GrouP $

31 July 2011

31 JuLy 2010

0.55

0.51

fonterra annual review 2011  |  47

The accompanying notes form part of these summary financial statementsStatement of comPrehenSIve Income
for the Year ended 31 JulY 2011

Profit for the year
cash flow hedges:

− net fair value gains
− Transferred and reported in revenue from sale of goods
− Tax (expense)/credit on cash flow hedges

net investment hedges:

− net fair value gains on hedging instruments
− Tax expense on net investment hedges

Foreign currency translation losses attributable to Shareholders
Foreign currency translation reserve transferred to income statement
Foreign currency translation attributable to non-controlling interests
Share of equity accounted investees’ movements in reserves
other comprehensive income/(expense) recognised directly in equity
total comprehensive income for the year

attributable to:
Shareholders of the Parent 
non-controlling interests
total comprehensive income for the year

GrouP $ miLLion

31 July 2011

31 JuLy 2010

771

1,384
(863)
(146)

49
(14)
(164)
(15)
(4)
7
234
1,005

992
13
1,005

685

584
(631)
18

65
(19)
(150)
19
(2)
–
(116)
569

555
14
569

48  |  fonterra annual review 2011

The accompanying notes form part of these summary financial statementsStatement of fInancIal PoSItIon
as at 31 JulY 201 1

aSSetS

current assets
cash and cash equivalents
Trade and other receivables 
inventories
Tax receivable 
Derivative financial instruments 
other current assets
total current assets

non-current assets
Property, plant and equipment
equity accounted investments 
intangible assets
Deferred tax asset
Derivative financial instruments 
other non-current assets
total non-current assets
total assets

lIaBIlItIeS

current liabilities
Bank overdraft
Borrowings
Trade and other payables 
owing to suppliers
Tax payable
Derivative financial instruments
Provisions
other current liabilities
total current liabilities 

non-current liabilities
Borrowings
Derivative financial instruments 
Provisions
Deferred tax liability
other non-current liabilities
total non-current liabilities 
total liabilities
net assets

eQuIty

co-operative shares
retained earnings
Foreign currency translation reserve
cash flow hedge reserve
total equity attributable to Shareholders of the Parent
non-controlling interests
total equity

GrouP $ miLLion

noTeS

aS at 31 July 2011

aS aT 31 JuLy 2010

6

8

8

785
2,279
3,277
29
1,100
90
7,560

4,326
429
2,748
116
154
197
7,970
15,530

23
444
1,350
1,679
19
58
67
6
3,646

4,206
718
106
295
18
5,343
8,989
6,541

5,261
943
(217)
516
6,503
38
6,541

559
2,088
2,870
18
488
64
6,087

4,356
458
2,756
100
214
198
8,082
14,169

25
902
1,251
1,138
33
113
92
4
3,558

4,022
496
110
293
23
4,944
8,502
5,667

5,016
547
(73)
141
5,631
36
5,667

fonterra annual review 2011  |  49

The accompanying notes form part of these summary financial statements 
Statement of chanGeS In eQuIty 
for the Year ended 31 JulY 2011

GrouP $ miLLion

as at 1 august 2009
Profit for the year
other comprehensive expense for the year
total comprehensive income/(expense)  

for the year

transactions with Shareholders in their  
  capacity as Shareholders:
Dividends paid to Shareholders of the Parent
co-operative shares issued
co-operative shares surrendered
Purchase of non-controlling interest
Dividend paid to non-controlling interests
as at 31 July 2010

as at 1 august 2010
Profit for the year
other comprehensive income/(expense)  

for the year

total comprehensive income/(expense)  

for the year

transactions with Shareholders in their  
  capacity as Shareholders:
Dividends paid to Shareholders of the Parent
co-operative shares issued
co-operative shares surrendered
Dividend paid to non-controlling interests
as at 31 July 2011

aTTriBuTaBLe To SHareHoLDerS oF THe ParenT

co-
oPeraTive 
SHareS

reTaineD 
earninGS

ForeiGn 
currency 
TranSLaTion 
reServe

caSH FLoW 
HeDGe 
reServe

4,557
–
–

–

–
617
(158)
–
–
5,016

5,016
–

–

–

–
404
(159)
–
5,261

26
669
–

669

(107)
–
–
(41)
–
547

547
754

12
–
(85)

(85)

–
–
–
–
–
(73)

(73)
–

7

(144)

761

(144)

(365)
–
–
–
943

–
–
–
–
(217)

170
–
(29)

(29)

–
–
–
–
–
141

141
–

375

375

–
–
–
–
516

non-
conTroLLinG 
inTereSTS

40
16
(2)

14

–
–
–
(6)
(12)
36

36
17

(4)

13

–
–
–
(11)
38

ToTaL

4,765
669
(114)

555

(107)
617
(158)
(41)
–
5,631

5,631
754

238

992

(365)
404
(159)
–
6,503

ToTaL  
eQuiTy

4,805
685
(116)

569

(107)
617
(158)
(47)
(12)
5,667

5,667
771

234

1,005

(365)
404
(159)
(11)
6,541

50  |  fonterra annual review 2011

The accompanying notes form part of these summary financial statements 
 
 
caSh flow Statement
for the Year ended 31 JulY 2011

cash flows from operating activities
cash was provided from:

− receipts from customers
− Dividends received
− Tax received
cash was applied to:

− Payments to creditors and employees
− Payments for milk purchased
− Tax paid

net cash flows from operating activities

cash flows from investing activities
cash was provided from:

− Proceeds from disposal of property, plant and equipment
− Proceeds from settlement of net investment hedges
− Proceeds from sale of Group entities and other business operations

cash was applied to:

− acquisition of property, plant and equipment
− acquisition of intangible assets
− outflows on settlement of net investment hedges
− acquisition of Group entities and other business operations
− Purchase of non-controlling interests
− advances made to equity accounted investees
− acquisition of other non-current assets

net cash flows from investing activities

cash flows from financing activities
cash was provided from:

− Proceeds from borrowings
− Proceeds from issue of co-operative shares
− Proceeds for co-operative shares not yet issued
− Proceeds from settlement of borrowing derivatives
− interest received
cash was applied to:
− interest paid
− repayment of borrowings
− outflows on settlement of borrowing derivatives
− Surrender of co-operative shares
− Dividends paid to non-controlling interests
− Dividends paid to Shareholders of the Parent
− value return paid to Shareholder Suppliers

net cash flows from financing activities
net increase/(decrease) in cash and cash equivalents
cash and cash equivalents at the beginning of the year
effect of exchange rate changes on cash balances
cash and cash equivalents at the end of the year
reconciliation of closing cash balances to the statement of financial position:
cash and cash equivalents
Bank overdraft
closing cash balances

GrouP $ miLLion

31 July 2011

31 JuLy 2010

19,490
63
5

(7,528)
(10,780)
(66)
1,184

9
20
184

(488)
(135)
(23)
(55)
–
–
–
(488)

3,648
368
25
21
32

(397)
(3,548)
(46)
(160)
(11)
(365)
–
(433)
263
534
(35)
762

785
(23)
762

16,549
55
32

(6,784)
(8,322)
(51)
1,479

22
50
222

(437)
(55)
(39)
(14)
(48)
(50)
(5)
(354)

2,960
590
20
13
21

(304)
(3,549)
(37)
(158)
(12)
(107)
(591)
(1,154)
(29)
542
21
534

559
(25)
534

There were no material non-cash transactions during the year ended 31 July 2011, or the year ended 31 July 2010. 

fonterra annual review 2011  |  51

The accompanying notes form part of these summary financial statements 
noteS to the Summary fInancIal StatementS 
for the Year ended 31 JulY 2011

1  coSt of GoodS Sold 

opening inventory
cost of milk:

− new Zealand sourced
− non-new Zealand sourced

other purchases
closing inventory
closing balance

GrouP $ miLLion

31 July 2011

31 JuLy 2010

2,870

2,656

10,235
1,272
5,761
(3,277)
16,861

7,938
1,029
5,222
(2,870)
13,975

The cost of new Zealand sourced milk includes milk supplied by Shareholders, Supplier Premiums paid, and milk purchased from contract  
suppliers during the financial year. Prior periods have been restated on a consistent basis. This had no impact on the total cost of goods sold. 
cost of non-new Zealand sourced milk, previously disclosed as other purchases, has been included in the cost of milk.

2  oPeratInG ProfIt

The following items have been included in arriving at operating profit:
auditors’ remuneration to the auditors of the Parent:

− audit fees
− other audit related services1
− other services2

operating lease expense
restructuring and rationalisation costs
research and development costs
Gain on acquisition of business
net gain on disposal of equity accounted investments
net gain on disposal of business3
net loss on disposal of property, plant and equipment
receipt for amendments to equity accounted investee arrangements
Donations4
Government grant income
Total employee benefits expense
included in employee benefits expense are: 

− contributions to defined contribution plans

GrouP $ miLLion

noTeS

31 July 2011

31 JuLy 2010

7
6

4
1
1
64
10
90
(23)
–
(26)
–
–
6
(6)
1,549

4
2
1
54
9
98
–
(127)
–
3
(41)
–
(6)
1,460

51

42

1.  other audit related services include services for financial and information technology controls assurance and other attest services.
2.  other services include financial reporting and advisory services.
3.  on 21 march 2011, Fonterra completed the sale of its Western australia dairy business. The transaction resulted in a pre-tax gain on sale of $26 million, which was recognised in 
other operating income, as part of the anZ segment result. it also resulted in a tax credit of $26 million due to the derecognition of the net deferred tax liability associated with 
the assets and liabilities that were disposed of, which was recognised as a reduction to the tax expense for the year.

4.  Group donations paid of $6 million includes $2 million received from employees and Shareholders by the Fonterra communities assistance Trust (an entity controlled by 

Fonterra co-operative Group Limited) and paid by the Fonterra communities assistance Trust to charities associated with the christchurch earthquake.

52  |  fonterra annual review 2011

 
3  SeGment rePortInG

The Group operates predominantly in the international dairy industry.

The Group has four reportable segments that are defined by product type and geographic area to reflect how the Group’s operations are managed.

The reportable segments presented reflect the Group’s management and reporting structure as viewed by the Fonterra executive committee, 
which comprise the Group’s chief operating decision makers.

Transactions between segments are based on estimated market prices.

rePorTaBLe SeGmenT

DeScriPTion

Standard and Premium ingredients  
(formerly described as commodities 
and ingredients)

includes new Zealand milk Supply, new Zealand manufacturing, Global Portfolio optimisation, Global 
Trade (including the china ingredients business), Global Supply chain, Global ingredients and Foodservices 
operations in north asia, north america and europe (including equity accounted investments and Global 
Formulated Foods), and corporate.

anZ

asia/ame

Latam

represents Fast moving consumer Goods (FmcG) operations in new Zealand (including export 
to the Pacific islands) and all FmcG and ingredients operations in australia (including milk Supply 
and manufacturing).

represents FmcG operations in asia (excluding north asia), africa and the middle east.

represents FmcG operations in chile and equity accounted investments in South america.

fonterra annual review 2011  |  53

3  SeGment rePortInG Continued

$ miLLion

Segment income statement
Year ended 31 July 2011
external revenue
inter-segment revenue
revenue from sale of goods
cost of milk – new Zealand sourced
other cost of goods sold
cost of goods sold
Segment gross profit

Selling and marketing expenses
Distribution expenses
administrative expenses
other operating expenses
Segment operating expenses

other operating income
net foreign exchange losses
Share of profit of equity accounted investees
Segment earnings before net  
  finance costs and tax
non-recurring items
normalised segment earnings before  
  net finance costs and tax
non-recurring items
Finance income
Finance costs
Tax expense
Profit for the year

Profit for the year includes the  

following amounts:

Depreciation
amortisation
royalty income from equity  
  accounted investees
non-recurring items consist of  

the following amounts:

impact of christchurch earthquakes  
  and Japan earthquake and tsunami
Gain on disposal of Western australia  
  dairy business
Gain on acquisition of rD1
impact of 2010 chilean earthquake
other
total non-recurring items

Segment asset information:
As at and for the year ended 31 July 2011
equity accounted investments 
capital expenditure

54  |  fonterra annual review 2011

STanDarD 
anD Premium 
inGreDienTS

noTeS

anZ

aSia/ame

LaTam

eLiminaTionS

13,779
1,800
15,579
(10,235)
(4,131)
(14,366)
1,213

(93)
(155)
(415)
(203)
(866)

118
(75)
40

430
1

431

(316)
(62)

–

14

–
(23)
–
10
1

216
470

3,579
781
4,360
–
(3,451)
(3,451)
909

(154)
(244)
(164)
(99)
(661)

39
(13)
–

274
(22)

252

(72)
(9)

–

4

(26)
–
–
–
(22)

–
135

1,687
–
1,687
–
(1,088)
(1,088)
599

(264)
(35)
(88)
(25)
(412)

2
(3)
–

186
–

186

(6)
(3)

–

–

–
–
–
–
–

826
4
830
–
(558)
(558)
272

(85)
(53)
(46)
(17)
(201)

27
–
23

121
(2)

119

(20)
(1)

21

–

–
–
(5)
3
(2)

–
17

213
22

–
(2,585)
(2,585)
–
2,602
2,602
17

–
–
13
8
21

(21)
–
–

17
–

17

–
–

–

–

–
–
–
–
–

–
–

2

7

ToTaL  
GrouP 

19,871
–
19,871
(10,235)
(6,626)
(16,861)
3,010

(596)
(487)
(700)
(336)
(2,119)

165
(91)
63

1,028
(23)

1,005
23
32
(438)
149
771

(414)
(75)

21

18

(26)
(23)
(5)
13
(23)

429
644

NOTES TO THE Summary FINaNCIaL STaTEmENTS CONTINUED FOr ThE YEAr ENDED 31 JUlY 2011 
 
3  SeGment rePortInG Continued

$ miLLion

Segment income statement
Year ended 31 July 2010
external revenue
inter-segment revenue
revenue from sale of goods
cost of milk – new Zealand sourced
other cost of goods sold
cost of goods sold
Segment gross profit

Selling and marketing expenses
Distribution expenses
administrative expenses
other operating expenses
Segment operating expenses

other operating income
net foreign exchange (losses)/gains
Share of profit of equity accounted investees
Segment earnings before net  
  finance costs and tax
non-recurring items
normalised segment earnings before  
  net finance costs and tax
non-recurring items
Finance income
Finance costs
Tax expense
Profit for the year

Profit for the year included the  

following amounts:

Depreciation
amortisation
royalty income from equity  
  accounted investees
non-recurring items consist of  

the following amounts:

receipt for amendments to equity 

 accounted investee arrangements

Gain on sale of arla
impact of chilean earthquake
other
total non-recurring items

Segment asset information:
As at and for the year ended 31 July 2010 
equity accounted investments 
capital expenditure

STanDarD 
anD Premium 
inGreDienTS

noTeS

anZ

aSia/ame

LaTam

eLiminaTionS

11,225 
1,532 
12,757
(7,938)
(3,843)
(11,781)
976

(79)
(149)
(360)
(177)
(765)

265
(3)
33

506
(190)

316

(317)
(57)

3

(41)
(127)
–
(22)
(190)

231
378

3,233 
570 
3,803 
–
(2,855)
(2,855)
948

(158)
(244)
(162)
(95)
(659)

8
2
–

299
4

303

(74)
(8)

–

–
–
–
4
4

–
74

1,537
–
1,537
–
(949)
(949)
588

(279)
(31)
(83)
(25)
(418)

2
(6)
–

166
–

166

(6)
(3)

–

–
–
–
–
–

–
13

731
7 
738
–
(499)
(499)
239

(74)
(50)
(41)
(10)
(175)

20
–
23

107
12

119

(19)
–

20

–
–
12
–
12

227
27

–
(2,109)
(2,109)
–
2,109
2,109
–

–
–
14
4
18

(18)
–
–

–
–

–

–
–

–

–
–
–
–
–

–
–

6

ToTaL  
GrouP 

 16,726 
–
16,726 
(7,938)
(6,037)
(13,975)
2,751

(590)
(474)
(632)
(303)
(1,999)

277
(7)
56

1,078
(174)

904
174
21
(334)
(80)
685

(416)
(68)

23

(41)
(127)
12
(18)
(174)

458
492

fonterra annual review 2011  |  55

 
 
 
3  SeGment rePortInG Continued

$ miLLion

Entity wide products and services:
consumer goods
ingredients and other revenue
revenue from sale of goods

$ miLLion

euroPe

cHina

aSia

auSTraLia neW ZeaLanD

uSa

31 July 2011

31 JuLy 2010 

5,248
14,623
19,871

4,908
11,818
16,726

reST oF 
WorLD

ToTaL

Geographical segment external revenue:
year ended 31 July 2011
year ended 31 July 2010 

1,269
1,287

1,877
1,227

5,735
4,952

2,664
2,387

1,560
1,337

1,566
1,622

5,200
3,914

19,871
16,726

revenue is allocated to geographical segments on the basis of the destination of the goods sold.

$ miLLion

Geographical segment reportable non-current assets:
as at 31 July 2011
as at 31 July 2010 

auSTraLia neW ZeaLanD

uSa

reST oF  
WorLD

ToTaL

1,011
1,077

4,901
4,790

124
136

1,664
1,765

7,700
7,768

$ miLLion

aS at 31 July 2011

aS aT 31 JuLy 2010

Reconciliation of geographical segment non-current assets to total non-current assets:
Geographical segment non-current assets 
Deferred tax asset 
Derivative financial instruments 
total non-current assets

7,700
116
154
7,970

7,768
100 
214
8,082

4  contInGent lIaBIlItIe S

The Group has no contingent liabilities as at 31 July 2011 (31 July 2010: nil).

in the normal course of its business, Fonterra, its subsidiaries and equity accounted investees are exposed to claims, legal proceedings and 
arbitrations that may in some cases result in costs to the Group. The Directors believe that these have been adequately provided for and 
appropriately disclosed by the Group and that there are no additional legal proceedings or arbitrations that are pending at the date of these 
summary financial statements that require provision or disclosure.

56  |  fonterra annual review 2011

NOTES TO THE Summary FINaNCIaL STaTEmENTS CONTINUED FOr ThE YEAr ENDED 31 JUlY 20115  co-oPeratIve ShareS

Balance at 1 august 2009
issued
Surrendered
Balance at 31 July 2010

Balance at 1 august 2010
issued
Surrendered
Balance at 31 July 2011

co-oPeraTive SHareS 
(THouSanDS)

1,251,291
136,415
(34,863)
1,352,843

1,352,843
89,458
(35,356)
1,406,945

co-operative shares
each Shareholder supplying milk to the company in a season is required to hold one co-operative share (share) for each kilogram of milksolids 
obtainable from milk supplied to the company by that Shareholder, excluding milk supplied by that Shareholder under contract supply or as 
unshared supply, in that season. This is known as the share standard. a Shareholder supplying under contract must hold at least 1,000 shares.

in addition, each Shareholder is able to hold further shares up to 20% of the share standard, so that they can hold shares of up to 120% of the 
number they are required to hold under the share standard.

The rights attaching to shares include: 

–  voting rights on a poll or postal ballot of one vote per 1,000 kilograms of milksolids obtainable from milk supplied to the company by a 

Shareholder during the season preceding that in which a poll or postal ballot is taken, less milksolids supplied under contract supply or as 
unshared supply;

–  rights to any dividends declared by the Board; and

–  rights to share in any surplus on liquidation of the company.

Shares are valued on the basis of a restricted Share value. The value of Fonterra shares is determined by the Board on an annual basis, for each 
season, after having regard to a value range determined by an independent valuer.

The use of a restricted Share value represents a constitutional change to the fair value method used before the 31 may 2009 valuation and  
was expected to result in a lower share valuation. To recognise the impact on the share price from such a change in valuation approach, there  
is a transition period to the new restricted Share value approach, during which the share is valued separately under the restricted Share value 
approach and the Fair value approach. During the transition period the share price cannot fall below a base price. The current base price is  
$4.52 per share, but this could fall if the mid-point of the range determined by the Fair value approach falls below $4.52. if the restricted Share 
value is less than the base price, then the base price at that time will be used as the share value. once the restricted Share value is greater than  
the base price, the transition period is deemed to have ended and the restricted Share value will be used from that point onwards. 

The restricted Share value for the 2011/12 season has been set by the Board at $4.52 per share (2010: restricted Share value of $4.52 per share).

Shareholders may elect, within the application period (which must run, as a minimum, from 15 December to 28 February) to purchase and 
surrender shares. Shareholders may also elect to purchase additional shares over and above the share standard during a period set by the Board 
(which is currently from 1 June to 30 September). Shareholders may elect to transact at the June price, which is the share price for the coming 
season, or under the default price mechanism. This mechanism sets a price range of +/-7.5% of an interim share price set by the Board in the prior 
December. if the June price falls within the +/-7.5% price range, Shareholders will transact at the June price. if the June price is above or below the 
price range, Shareholders will transact at the upper or lower limit of the price range respectively. 

if a Shareholder decreases supply during a season, the number of shares held will be re-apportioned between the number of minimum required 
shares (calculated using the share standard) and the number of any additional shares that may be held.

Shares held in excess of the number required to be held by the share standard can be surrendered at the election of the Shareholder. However shares 
representing greater than 120% of the number required by the share standard will automatically be surrendered, at the then prevailing share price.

fonterra annual review 2011  |  57

5  co-oPeratIve ShareS Continued

Payment for the surrender of shares may be made at the option of the company by:

–  cash; or 

–  the issue of capital notes.

The company also has the option to pay the surrender value in special circumstances by the issue of redeemable preference shares.

The expected cash outflow on redemption or repurchase of the shares is dependent on the share value at that time, the number of shares redeemed 
or repurchased and the instrument used to settle the obligation, and accordingly cannot be reliably estimated.

if a Shareholder increases supply during a season, any additional shares held will be used first to satisfy the increased minimum required shares 
under the share standard. if no, or insufficient, additional shares are held, the Shareholder must either:

–  acquire the extra shares required under the share standard at the current season share price; or

–  request unshared supply (if available).

if the company decides to make unshared supply available, a Shareholder’s entitlement to it cannot exceed 20% of that Shareholder’s share 
standard for that season. if a Shareholder is granted unshared supply, they will not be required to purchase shares for the quantity elected. 
However, they will receive a lower milk payment for this unshared supply.

Shares acquired by Shareholders may be paid by:

–  cash; or

–  the redemption of any capital notes held (at the discretion of the company).

on 30 June 2010 Shareholders approved constitutional changes that allow the Board to work towards implementation of capital structure changes 
which have the following key features:

–  The establishment of a platform to enable share trading among Shareholder Suppliers at a well-discovered market price.

–  The establishment of a Fonterra Shareholders’ Fund that would acquire from Shareholders the right to receive dividends and the gain/loss from 
any change in the underlying value of the shares, whilst Shareholder Suppliers retain voting rights and the access to milk payments attached to 
the shares.

There is no current year impact to the company’s capital structure arising out of the approval granted on 30 June 2010.

dividends paid
all shares are eligible to receive a dividend if declared by the Board. on 22 September 2010, the Board declared a dividend of 19.0 cents per share 
(totalling $255 million), paid on 20 october 2010 to the Shareholders on the share register at 31 may 2010.

on 23 march 2011, the Board declared an interim dividend of 8.0 cents per share (totalling $110 million), paid on 20 april 2011 to the Shareholders 
on the share register at 31 march 2011.

58  |  fonterra annual review 2011

NOTES TO THE Summary FINaNCIaL STaTEmENTS CONTINUED FOr ThE YEAr ENDED 31 JUlY 20116  eQuIty accounted InveStmentS

The movement in the carrying value of equity accounted investees is:

opening balance
Share of profit after tax
additional investments in existing equity accounted investees
Derecognised as a result of a business combination
acquired as a result of a business combination
impairment of equity accounted investments
Foreign currency translation
Dividends received
Share of equity accounted investees’ reserve movements
closing balance

amount of goodwill in carrying value of equity accounted investees:
opening balance
closing balance

GrouP $ miLLion

31 July 2011

31 JuLy 2010

458
63
4
(10)
20
(2)
(48)
(63)
7
429

218
199

506
56
14
–
–
–
(63)
(55)
–
458

241
218

in the year ended 31 July 2011, Fonterra completed the purchase of the remaining 50% of rD1 Limited, which resulted in rD1 Limited becoming a 
subsidiary of Fonterra. Further details are set out in note 7.

in the year ended 31 July 2010, Fonterra disposed of its 25% interest in aFF P/S. amongst the ongoing arrangements Fonterra will continue to 
licence the anchor brand to aFF P/S and will continue to supply butter. The transaction and wider arrangements resulted in a net pre-tax gain of 
$127 million. The gain formed part of the Standard and Premium ingredients segment and was included within other operating income for the year 
ended 31 July 2010.

The ownership interest of the following entities is 50% or less and the Group is not considered to exercise a controlling interest. These entities are 
therefore accounted for as equity accounted investees.

oWnerSHiP inTereSTS (%)

overSeaS eQuiTy accounTeD inveSTeeS 

counTry oF incorPoraTion

aS at 31 July 2011

aS aT 31 JuLy 2010

DPa manufacturing Holdings Limited1
Dairy Partners americas Brasil Limitada1
ecuajugos S.a.1
Dmv Fonterra excipients GmbH & co kG1
Dairy industries (Jamaica) Limited1
Dairiconcepts, L.P.1
Dairiconcepts management, L.L.c.1
corporacion inlaca, c.a.1

1.  Balance date 31 December.

neW ZeaLanD eQuiTy accounTeD inveSTeeS

international nutritionals Limited1

Bermuda
Brazil
ecuador
Germany
Jamaica
uSa
uSa
venezuela

50
50
50
50
50
50
50
25

50
50
50
50
50
50
50
25

oWnerSHiP inTereSTS (%)

aS at 31 July 2011

aS aT 31 JuLy 2010

50

–

1.  Balance date 31 may. international nutritionals Limited is 50% owned by rD1 Limited. rD1 Limited became a subsidiary during the year as set out in note 7.

7  BuSIneSS comBInatIonS

on 1 July 2011, the Group completed the purchase of the remaining 50% of rD1 Limited. The Group has recorded a gain of $23 million relating to 
this business combination. This gain represents the difference between the carrying value of the Group’s equity accounted investment in rD1 at the 
time of acquisition of the remaining 50%, and the fair value of that pre-existing interest. This gain was recognised in other operating income, in the 
Standard and Premium ingredients segment result. This transaction is not considered material and therefore no further disclosure has been made.

There were no material business combinations during the year ended 31 July 2010.

fonterra annual review 2011  |  59

 8  BorrowInGS

opening balance
new issues
Bank loans
Finance leases
commercial paper
retail bonds
medium term notes

repayments 
Bank loans
Finance leases
commercial paper 
medium term notes

other movements
amortisation of discount
changes in fair value 
changes due to foreign currency translation

closing balance

net interest bearing debt position
Total borrowings
cash and cash equivalents
interest bearing advances included in other non-current assets
Bank overdraft
net interest bearing debt
value of derivatives used to manage changes in hedged risks and other foreign exchange movements on debt
economic net interest bearing debt1

1.  economic net interest bearing debt reflects the effect of debt hedging in place at balance date.

net tangible assets per security1
$ per listed debt security on issue
$ per co-operative share on issue
Listed debt securities on issue (million)
co-operative shares on issue (million)

1.  net tangible assets represents total assets less total liabilities less intangible assets.

60  |  fonterra annual review 2011

GrouP $ miLLion

aS at 31 July 2011

aS aT 31 JuLy 2010

4,924

2,298
–
817
–
533
3,648

(2,396)
(9)
(990)
(153)
(3,548)

7
(6)
(375)
(374)
4,650

5,794

2,051
75
612
150
72
2,960

(2,223)
(5)
(710)
(611)
(3,549)

13
82
(376)
(281)
4,924

GrouP $ miLLion

aS at 31 July 2011

aS aT 31 JuLy 2010

4,650
(785)
(122)
23
3,766
565
4,331

4,924
(559)
(122)
25
4,268
226
4,494

GrouP

aS at 31 July 2011

aS aT 31 JuLy 2010

3.60  
2.70  
1,053  
1,407  

2.76
2.15
1,053
1,353

NOTES TO THE Summary FINaNCIaL STaTEmENTS CONTINUED FOr ThE YEAr ENDED 31 JUlY 20119  fInancIal rISk manaGement

overview
Global financial and commodity markets remain volatile. The nature of Fonterra’s business is such that managing risks in the foreign exchange, 
interest rate, commodity, credit and liquidity markets is critical to minimising the volatility in returns to Shareholders. 

The Board has overall responsibility for the establishment and oversight of the Group’s financial risk management framework. The Board:

–  has established risk management policies and procedures to identify, analyse and, where appropriate, manage the risks faced by the Group;

–  has approved a Treasury Policy that covers appropriate risk limits and controls (including, but not limited to, delegated authority levels and 

authorised use of various financial instruments); and 

–  monitors risks and adherence to approved limits. 

The Group’s overall financial risk management programme focuses primarily on maintaining a prudent risk profile that provides flexibility to 
implement the Group’s strategies, while ensuring the optimisation of the return on assets. risk management is predominantly carried out by a 
central treasury department (Group Treasury), which ensures compliance with the risk management policies and procedures set by the Board. 

During the year in order to manage financial risks, the key risk management activities undertaken by the Group included, but were not limited to, 
the following:

capital structure
Fonterra continues to work towards establishing trading among farmers. Should necessary changes to the Dairy industry restructuring act 2001 
(Dira) to give effect to this be approved by the government, the company’s obligations under Dira to redeem co-operative shares will be 
removed. These capital structure changes are significant steps for Fonterra, and further detail is given in note 5.

Bank facility renewal
Fonterra’s banking facilities are renewed at least annually. on 31 July 2011, Fonterra had $3,715 million (31 July 2010: $3,687 million) of undrawn 
committed facilities.

debt to debt plus equity ratio
For the 12 months to 31 July 2011, the Board set a target debt to debt plus equity ratio of 45% to 50%. as a result of the above activities and close 
management of the financial risks faced by Fonterra, the economic debt to debt plus equity ratio has reduced from 44.9% at 31 July 2010 to 41.8% 
at 31 July 2011.

For further details in respect of financial risks faced by the Group refer to the Group’s full consolidated financial statements.

10 SuBSeQuent eventS

on 21 September 2011, the Board of Directors declared a final dividend of 22 cents per share, payable on 20 october 2011 to the Shareholders on 
the share register at 31 may 2011.

There were no other material events subsequent to 31 July 2011 that would impact these summary financial statements.

fonterra annual review 2011  |  61

 
audItorS’ rePort
to the shareholders of fonterra Co-oPerative GrouP liMited

IndePendent audItorS’ rePort on Summary fInancIal StatementS 
to the ShareholderS of fonterra co-oPeratIve GrouP lImIted

We have audited the accompanying summary financial statements of Fonterra co-operative Group Limited on pages 46 to 61, 
which comprise the statement of financial position as at 31 July 2011, the income statement, statement of comprehensive income, 
statement of changes in equity and cash flow statement for the year then ended, and related notes, which are derived from the 
audited financial statements of Fonterra co-operative Group Limited for the year ended 31 July 2011. 

The summary financial statements do not contain all the disclosures required for full financial statements under generally accepted 
accounting practice in new Zealand. reading the summary financial statements, therefore, is not a substitute for reading the 
audited financial statements for the year ended 31 July 2011.

directors’ responsibility for the Summary financial Statements
The Directors are responsible for the preparation of the summary financial statements in accordance with FrS-43: Summary 
Financial Statements.

auditors’ responsibility
our responsibility is to express an opinion on the summary financial statements based on our procedures, which were conducted in 
accordance with international Standard on auditing (new Zealand) 810: engagements to report on Summary Financial Statements.

We carry out other assignments on behalf of the company and the Group in the areas of other audit related services, international 
accounting standard advisory services, transaction services and taxation compliance services. Partners and employees of our firm 
may deal with the company and the Group on normal terms within the ordinary course of trading activities of the company and the 
Group. These matters have not impaired our independence as auditors of the company and the Group.

opinion on the financial Statements
our audit of the financial statements for the year ended 31 July 2011 was completed on 21 September 2011 and our unmodified 
opinion was issued on that date.

opinion
in our opinion, the summary financial statements derived from the audited financial statements of Fonterra co-operative Group 
Limited for the year ended 31 July 2011 and are consistent, in all material respects, with those financial statements, in accordance 
with FrS-43.

restriction on distribution or use
This report is made solely to the company’s shareholders, as a body. our audit work has been undertaken so that we might state to 
the company’s shareholders those matters which we are required to state to them in an auditors’ report and for no other purpose. 
To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the 
company’s shareholders, as a body, for our audit work, for this report or for the opinions we have formed.

chartered accountants 

21 September 2011

auckland

PricewaterhouseCoopers, 188 Quay Street, Private Bag 92162, Auckland 1142, New Zealand 
T: +64 (9) 355 8000, F: +64 (9) 355 8001, www.pwc.com/nz

62  |  fonterra annual review 2011

 
Statutory InformatIon
for the Year ended 31 JulY 2011

current credIt ratInG StatuS

Standard & Poor’s has rated the company a+ with a rating outlook of stable. Fitch has rated the company aa- with a rating outlook of stable.  
retail Bonds have been rated the same as the company by both Standard & Poor’s and Fitch. capital notes which are subordinate to other  
Fonterra debt issued are rated a by Standard & Poor’s and a+ by Fitch. The ratings were last affirmed in December 2010 by Standard & Poor’s  
and in may 2011 by Fitch.

eXchanGe rulInGS and waIverS

nZX Limited (nZX) has ruled that capital notes do not constitute “equity securities” under its Listing rules (rules). This means that where capital 
notes are quoted on nZX’s debt market (nZDX), the company is not required to comply with certain rules which apply to an issuer of quoted 
equity securities. 

nZX has granted waivers from nZDX rule 11.1.1 to enable Fonterra to decline to accept or register transfers of capital notes or retail Bonds 
(nZDX listed debt securities FcGHa, FcG010 and FcG020) if such transfer would result in the transferor holding or continuing to hold capital 
notes or retail Bonds with a face value or principal amount of less than $5,000 or if such transfer is for an amount of less than $1,000 or multiple 
thereof. The effect of these waivers is that the minimum holding amount in respect of the capital notes and retail Bonds will at all times be $5,000 
in aggregate and that retail Bonds can only be transferred in multiples of $1,000.

nZX has also granted a waiver from nZDX rule 5.2.3 in respect of retail Bond FcG020 to enable that Bond to be quoted on the nZDX market even 
though it did not meet the requirement that at least 500 members of the public held at least 25% of the Bonds being issued.

fonterra annual review 2011  |  63

fIve year Summary

Shareholder returnS
Payout ($ per kgmS)
Farmgate milk Price2
Distributable Profit3
Payout (before retentions)
Less retentions
Payout4,5

fair value Share price ($) set for the next season

total Shareholder return6

oPeratInG Performance
average commodity prices (uSd per mt foB)
Whole milk Powder
Skim milk Powder
Butter
cheese

Source: oceania export Series, agricultural marketing Service, uS Department of agriculture

average nZd/uSd spot exchange rate  
  applying throughout the year7
Fonterra’s average nZD/uSD conversion rate8

revenue ($ million)
ingredients and other revenue
consumer revenue
total revenue

Dairy ingredients manufactured in new Zealand (000s mT)
Total ingredients sales volume (000s mT) 

Segment profit ($ million)9
Standard & Premium ingredients
anZ
asia/ame
Latam 
eliminations
Segment profit
non-recurring items
normalised segment earnings

Profit for the year attributable to Shareholders ($ million)10

0.77
0.72

14,623
5,248
19,871

2,143
2,486

430
274
186
121
17
1,028
(23)
1,005

754

July 2011

JuLy 2010

JuLy 2009

JuLy 20081

may 2007

7.60
0.65
8.25
(0.35)
7.90

4.52

6.6%

3,841
3,521
4,583
4,285

6.10
0.60
6.70
(0.33)
6.37

4.52

4.72
0.49
5.21
(0.01)
5.20

4.52

7.59
0.31
7.90
(0.24)
7.66

5.57

3.87
0.59
4.46
–
4.46

6.79

6.0% 

(10.2%)

(16.9%)

12.5%

3,313
3,020
3,573
3,819

0.71
0.67

11,818
4,908
16,726

2,058
2,392

506
299
166
107
–
1,078
(174)
904

669

2,379
2,205
2,343
3,114

0.60
0.67

10,987
5,048
16,035

2,021
2,310

584
240
63
106
(3)
990
(32)
958

599

4,605
4,325
3,755
4,894

0.77
0.74

14,267
5,245
19,512

2,021
2,633 

340
220
(39)
129
(36)
614
145
759

272

2,687
2,748
1,848
2,806

0.68
0.67

9,755
3,932
13,687

2,082
2,458 

918
200
49
58
41
1,266
23
1,289

862

1.  on 24 January 2008 Fonterra’s Board resolved to change the company’s balance date to 31 July from 31 may, consequently the financial period for 2008 was a 14 month period 

to 31 July 2008.

2.  From the beginning of the 2009 season the Farmgate milk Price has been determined in accordance with the Farmgate milk Price manual and is independently audited.
3.  on 18 november 2009 Shareholders approved stages one and two of the capital structure changes. as a result of the changes to the capital structure, all shares are eligible to 
receive a dividend if declared by the Board. Previously, in addition to the Farmgate milk Price, returns to Shareholder Suppliers were by way of the value return payment. 
Distributable Profit per share for the years ended 31 July 2010 and 31 July 2011 has been calculated as Distributable Profit divided by the number of shares on issue as at 31 may. 
For the years ended 31 July 2009 and prior, Distributable Profit was calculated per kgmS.

4.  average Payout for a 100% share-backed supplier.
5.  Payout to Shareholder Suppliers for 2007 is based on the actual Payout calculation and does not incorporate subsequent adjustments relating to the transition to new Zealand 

equivalents to international Financial reporting Standards.

6.  Total Shareholder return reflects movements in the Fonterra Fair value Share (FvS) price plus a return on investment, represented by dividends paid or value return payments 
per share. in 2009, as part of the capital structure changes, the FvS price has been valued on a restricted market basis. The FvS has been held at a base price of $4.52 until the 
price based on a restricted market value catches up. in 2010 and 2011 this has meant that Total Shareholder returns only reflect dividends paid and do not include any 
movements in the FvS.

7.  average spot exchange rate is the average of the daily spot rates for the financial period.
8.  Fonterra’s average conversion rate is the rate that Fonterra has converted net uS dollar receipts into nZ dollars based on the hedge cover in place.
9.  represents segment profit before unallocated finance income, finance costs and tax. 2007 and 2008 have been restated to be on a consistent basis with 2009, 2010 and 2011.
10. Profit after tax attributable to Shareholders for 2009, 2008 and 2007 has been restated to recognise the tax effects of distributions to Shareholders within tax expense in the 

income statement. This was previously recorded directly in equity.

64  |  fonterra annual review 2011

caPItal emPloyed ($ million)
Total assets employed
average net assets11
Total equity
equity excluding cash flow hedge reserve
net interest bearing debt
economic net interest bearing debt12
return on net assets11

headline debt to debt plus equity ratio13
economic debt to debt plus equity ratio13

Staff emPloyed
total staff employed (000s, permanent  

full time equivalents)

new Zealand
overseas 

SeaSon StatIStIcS14
total nZ milk collected (million litres)
Highest daily volume collected (million litres)

nZ Shareholder supply milksolids collected (million kgmS) 
nZ contract and tactical supply milksolids  
  collected (million kgmS) 
nZ milksolids collected (million kgmS)

Total number of Shareholders at 31 may
Total number of sharemilkers at 31 may
Total number of shares at 31 may (million)

July 2011

JuLy 2010

JuLy 2009

JuLy 20081

may 2007

15,530
10,772
6,541
6,025
3,766
4,331
9.3%

38.5%
41.8%

16.8
10.8
6.0

14,169
10,433
5,667
5,526
4,268
4,494
8.7%

43.6%
44.9%

15.8
9.8
6.0

14,117
10,975
4,805
4,635
5,166
5,221
9.2%

52.7%
53.0%

15.6
9.5
6.1

14,439
10,702
4,269
4,357
5,860
5,931
7.4%

57.4%
57.6%

15.9
9.5
6.4

13,494
10,333
4,978
4,829
4,971
5,250
12.7%

50.7%
52.1%

16.4
10.0
6.4

may 2011

may 2010

may 2009

may 2008

may 2007

15,427
76.8

1,320

26
1,346

10,485
3,928
1,377

14,746
72.3

1,256

30
1,286

10,463
3,733
1,343

14,764
73.7

1,227

54
1,281

10,537
3,990
1,216

13,862
71.6

1,183

9
1,192

10,724
3,946
1,261

14,340
70.5

1,243

3
1,246

10,921
3,857
1,280

11.  return on net assets (rona) is derived by dividing profit before non-recurring items, finance costs and tax (as reported in financial statements, with exception of the 14 month 
period ended 31 July 2008) by 13 month average net assets (excluding net debt and deferred tax). 2008 rona is based on unaudited management results for the 12 months to 
31 July 2008.

12.  economic net interest bearing debt reflects the effect of debt hedging in place at balance date.
13.  Headline debt to debt plus equity ratio is before taking account of the effect of debt hedging. economic debt to debt plus equity includes the effect of debt hedging.
14. all Season statistics are based on the 12 month milk Season of 1 June – 31 may.

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fonterra annual review 2011  |  65

 
 
 
fonterra co-oPeratIve  
GrouP lImIted
Private Bag 92032 
auckland 1142 
neW ZeaLanD 
64 9 374 9000 (phone) 
64 9 374 9001 (fax) 
Shareholder and Supplier Services 
Freephone 0800 65 65 68

For global office locations visit www.fonterra.com