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Fonterra

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Employees 10,000+
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FY2013 Annual Report · Fonterra
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CLARITY

FONTERRA  ANNUAL  REVIEW  2013 
FONTERRA CO-OPERATIVE GROUP LIMITED

COMMITMENT

COMMITMENT

Contents
2  /  CHAIRMAN’S LETTER
8   /  CHIEF EXECUTIVE’S LETTER
16  /  kEy FINANCIAl HIGHLIGHTS
18  /  BUSINESS PERFORMANCE
36  /  SUSTAINABIlITy AND 
  SOCIAL RESPONSIBILITY
46 / CORPORATE GOVERNANCE
52  /  BOARD OF DIRECTORS
54 /  SUMMARy FINANCIAl STATEMENTS
77 /  AUDITORS’ REPORT
78  /  STATUTORy INFORMATION
79 /  NON-gAAP MEASURES
80 / FIVE-yEAR SUMMARY
82 /  glOSSARy

Being a world-class leader  
in food quality and safety  
takes both courage and  
commitment; courage  
to make the hard calls,  
commitment to keep  
getting better.

We’re a business built on trust –  
in our people and in our products. 
When we believe we have any risk 
to consumer safety, no matter how 
minute, we protect that trust by 
protecting people.

This year we did the right thing with 
our product recall and we would do 
it again without hesitation. Looking 
back, we’ve done things right but we 
also could have done things better. 
This is where our commitment to 
keep getting better comes into play.

We have complete clarity about  
what we need to do. Fonterra will 
be a co-operative known for our 
transparency, our high levels of food 
safety and quality and the trust shown 
in us by customers and consumers. 
That’s our commitment.

 
LETTER FROM 
THE CHAIRMAN

This year has been a test of our resilience. After an outstanding first half 
for both production and performance, our Farmer Shareholders were hit 
by the widespread and, in places, extreme drought across New Zealand.

2 

FONTERRA ANNUAL REVIEW 2013

FINAL CASH  
PAYOUT

$6.16

FArmgATe 
mILk PrICe

ANNUAL 
DIVIDeND

$5.84/kgMS

32 cents per share

As farms and farmer confidence 
began to recover through autumn 
with a generally mild winter, we were 
then faced with our whey protein 
precautionary recall. 

The drought meant a drop in production 
of nine per cent in the second half of 
the Season, with milk supply for the full 
year down two per cent to 1,463 kgMS. 
It hit our farmers hard, both physically 
and financially. With our stronger capital 
structure we were able to utilise our 
Co-operative’s financial strength to 
help our farmers through the drought’s 
immediate impact by raising the 
Advance Rate we pay for their milk. 

We paid a final Cash Payout to our 100 
per cent shared up Farmer Shareholders 
of $6.16, comprising the Farmgate Milk 
Price of $5.84 per kgMS and a stable 
dividend of 32 cents per share.  

This final Cash Payout is higher 
than our forecast made at the 
beginning of the Season, but the 
financial pressure on-farm during 
the drought means few Farmer 
Shareholders will be enjoying a 
strong budget surplus for the 
2012/13 Season.

Lower dairy commodity prices over 
the first half of the year, followed 
by the drought, saw revenue fall by 
six per cent to $18.6 billion. We delivered 

a net profit after tax of $736 million, an 
increase of 18 per cent on the prior year. 
Earnings per share were up seven per 
cent to 44 cents per share. 

A Sense of 
Perspective

We ended the year with a strong 
balance sheet, with a debt to 
debt plus equity ratio of 39.6 per 
cent compared to 39.1 per cent in 
the prior year.

The slight increase is attributable to the 
higher Advance Rate paid to our farmers 
to assist them during the drought. This 
balance sheet strength enabled us to 
confidently invest for growth, including 
total capital expenditure of $925 million. 
This included completing our greenfields 
Darfield site. These investments 
ensure we continue to provide new 
capacity and meet demand for high 
value products.

As we set about strengthening our 
reputation post our precautionary 
recall, it is important to apply some 
perspective and take the long-term 
view, an approach that is fundamental 
to our farmers.

Without downplaying the events in any 
way, it is important to acknowledge 
that fears for the worst did not happen. 
We saw confidence in Fonterra 
displayed in the GlobalDairyTrade 
events after the precautionary recall. 
Prices rose and record sales volumes 
and revenues were achieved with 
109,664 tonnes selling for $685 million 
in August. Two very strong results 
don’t make a long-term trend given 
commodity markets are volatile, but we 
are optimistic about demand patterns 
as we look out over the first half of 
the new Season.

 Without downplaying the events in 
any way, it is important to acknowledge 
the fears for the worst did not happen. 
We saw confidence in Fonterra displayed 
in the GlobalDairyTrade events after  
the precautionary recall.

FONTERRA ANNUAL REVIEW 2013 

3

 
 
 
  We provided 
additional 
flexibility to 
encourage milk 
growth through 
new milk supply 
contracts.

We have a strong Co-operative 
and an equally strong track 
record. Generations of farmers 
have built up a reputation for 
the quality of milk produced in 
New Zealand and exported to 
the world. We have kept true to 
our values, refusing to take risks 
with public safety.

At the same time it is important that 
we continue with our reviews and use 
them to bring new levels of discipline 
and strength to our Co-operative. The 
thorough internal inquiry instigated 
by our Chief Executive is completed 
and an action plan is already in place.

The Board is also undertaking its 
own independent inquiry. We have 
also indicated our full co-operation 
with the New Zealand Government’s 
Joint Ministerial Inquiry which will 
take place over a longer timeframe. 
With all reviews there is an opportunity 
to learn.

This includes examining the events 
from a wider New Zealand perspective. 
We have an agriculturally dependent 
economy, with dairy the lead 
contributor, and agriculture will remain 
the backbone of our economy for the 
foreseeable future. As a country we 
must develop new technology-based 
export industries, but we must also 
celebrate and safeguard the role of the 
pastoral sector, especially given a world 
where food demand is growing rapidly.

The expectations of consumers and 
customers are growing rapidly. China 
is an excellent example. Consumers 
there are rapid adopters of technology 
and trends, often leapfrogging ahead 
of consumers in more mature markets 
when it comes to embracing change. 

4 

FONTERRA ANNUAL REVIEW 2013

We need to be just as forward-looking 
in our market approach. This is not 
simply about getting food on the 
table and it would be a mistake to 
think so. We’re not the only country 
to see China as a significant growth 
opportunity. There is significant 
competition out there, and we need 
to earn and maintain a reputation for 
being smart as well as safe producers 
of food. 

The dairy industry, along with the other 
primary food industries, can do this. 
As we take a smarter approach to our 
new growth markets, the reputation 
we have built up for food safety and 
quality, which will become increasingly 
important, must still be protected. 
As sectors achieve new levels of 
safety and traceability, regulators 
need to conclusively confirm this to 
their global counterparts. Market 
access cannot be taken for granted 
and regulatory frameworks must 
reflect global expectations.

New Zealand has successfully 
negotiated valuable regional 
and bilateral trade agreements. 
Keeping those market doors 
open needs constant attention 
as consumers look to their 
governments to ensure the food 
on their tables is safe. 

The markets of South East Asia, Middle 
East, Africa and China provide us 
with new opportunities. It is critical 
that together we ensure industry and 
government resources are in place to 
ensure that we can stay ahead of the 
rapidly evolving demands of consumers 
in the developing markets. 

Our Stronger Capital Structure
We now have a very real asset in our capital structure 
and this came into its own during the financial year.

We saw the successful launch of both 
the Fonterra Shareholders’ Market 
and the Fonterra Shareholders’ 
Fund. The Fonterra Shareholders’ 
Market brought in greater flexibility, 
with farmers able to buy and sell 
Shares throughout the year at the 
prevailing price.

Meanwhile, the response to the Fund 
from both institutions and smaller 
investors, was a genuine expression 
of confidence in the Co-operative and 
our performance.

We have seen the good levels of 
liquidity required for a successful 
market. This in turn led to strong 
price discovery which gave us the 
confidence to proceed with a Bonus 
issue and a successful Supply Offer. 

This provided farmers with additional 
flexibility in managing their own 
farming businesses. 

We provided further flexibility 
to encourage milk growth through 
new milk supply contracts. These 
include the option for Farmer 
Shareholders who want to grow to 
take advantage of different, staged 
payment options for Shares. We hold 
to the principle of shares backing 
milk, but we are now able to give 
more time for farmers to have fully 
backed production. Expect to see 
more of this flexibility going forward.

FONTERRA ANNUAL REVIEW 2013 

5

 
Sustainability 
Leadership 
Fonterra continues to take 
the lead in encouraging 
and supporting our Farmer 
Shareholders’ efforts in 
sustainable farming.

A national roadshow in April, 
undertaken in partnership with 
DairyNZ, saw some 1,500 farmers turn 
out to talk about changing market 
expectations, the importance of 
sustainability and the support being 
provided by their Co-operative.

Farmers have made a significant 
investment in recent years 
in upgrading farm systems, 
fencing and riparian planting, 
and providing bridges or 
culverts for herd crossings 
to protect waterways.

Our farmers deserve credit and they 
also deserve advice and support 
from us which is straightforward and 
accurate. They also need realistic 
timeframes in which to get work done 
to meet sustainability goals.

Our Supply Fonterra programme, with 
its environmental, food integrity and 
animal welfare components, is helping 
farmers to identify sustainability risks, 
achieve compliance with regional rules 
and to future proof their farm systems. 
The standards set in the programme 
mean our Farmer Shareholders are 
well placed to meet the new water 
protection goals laid out in the 
Sustainable Dairying Water Accord. 

We are increasingly working in 
partnership with our Farmer 
Shareholders and we bring this 
same approach to our community 
initiatives. An excellent example of 
this is our Fonterra Milk for Schools 
programme. By April 2014 we will 
have completed the national rollout of 
this. A real highlight of the rollout has 
been the enthusiasm of our Farmer 
Shareholders who have got involved 
visiting schools to coincide with their 
first milk deliveries and hosted children 
on farms.

6 

FONTERRA ANNUAL REVIEW 2013

Forecast Reflects 
Confidence
Following our September 
Board meeting, we 
announced a lift in our 
Forecast Farmgate Milk 
Price for the 2013/14 
Season of 50 cents to 
$8.30 per kgMS.
The increase – along with an estimated 
dividend of 32 cents per share – 
amounts to a Forecast Cash Payout 
of $8.62 for our 100 per cent shared 
up Farmer Shareholders. It reflects 
the continuing strong international 
prices for dairy. While we do expect 
volatility and the Forecast Cash Payout 
could move up or down over the 
coming months, this Season is highly 
likely to produce a strong payout to 
our farmers. 

CASH PAYOUT

Dividend Cents per Share

Farmgate Milk Price $ per kgMS 

$7.90

0.30
7.60

$8.62

0.32
8.30

$6.37
0.27
6.10

$6.40

0.32
6.08

$6.16

0.32
5.84

Acknowledgements
It is important to pay 
tribute to Sir Henry van der 
Heyden and Ralph Waters 
who retired as Directors  
during the year. 
Sir Henry stepped down as Chairman 
in December after 11 years of service to 
Fonterra. His clear sense of direction 
and his complete faith in the concept 
of a single united Co-operative 
helped Fonterra through its crucial 
formative years and saw us emerge 
as a strong, integrated and successful 
Co-operative. Under his leadership, our 
Farmer Shareholders have seen their 
investment in dairying grow and the 
Co-operative successfully pursue its 
Volume and Value strategy. 

Ralph Waters joined the Fonterra Board 
in July 2006 as an Appointed Director. 
He brought to the table all the qualities 
we seek in an Appointed Director; a 
wide and experienced view of global 
business and governance, a sharp 
intellect and genuine commitment to 
seeing Fonterra reach its considerable 
potential. We have all gained from his 
knowledge and wise counsel.

As Farmer Shareholders we 
owe them both a debt of 
gratitude and we wish them 
both well as they take on fresh 
responsibilities.

We have welcomed two new Directors 
to our Board this year. Blue Read, a 
dairy farmer from Urenui was elected 
to the Board by Farmer Shareholders. 
Blue brings significant knowledge 
of our industry through his past 
leadership experience which included 
being Chairman of the Co-operative’s 
Shareholders’ Council. 

Simon Israel, joined the Board as 
an Appointed Director and his 
appointment will need to be ratified 
by Farmer Shareholders at the Annual 
Meeting. Simon has more than 30 
years experience in Asian consumer 
and financial businesses and his 
invaluable knowledge is a real asset 
to the Board, as Fonterra pursues our 
business strategy with its emphasis on 
emerging markets.

It is equally important to 
acknowledge the support 
given to us by our Farmer 
Shareholders. It has been a big 
year and the unity and support 
of our farmers has allowed us 
to deal with the issues while 
continuing to deliver our 
strategy.

Our unity is a real strength. It makes us 
unique and having a shared ambition 
for our Co-operative will contribute to 
our long-term success.

During my time in market in 
recent weeks, both customers and 
regulators have expressed a genuine 
understanding that Fonterra will never 
take risks with consumer safety. They 
have shown a growing confidence in 
our ongoing commitment to having the 
best food safety and quality systems.

In the immediate future we have a 
real opportunity to bring new levels 
of discipline to our food safety and 
quality systems. This will be a defining 
moment for us and our future success.

JOHN WILSON
CHAIRMAN OF THE BOARD

2010

2011

2012

2013

2014F

FONTERRA ANNUAL REVIEW 2013 

7

 
 Even with  
the tough 
second half,  
we recorded  
a net profit  
after tax of  
$736 million.

THEO SPIERINGS 
CHIEF EXECUTIVE

LETTER FROM THE
CHIEF EXECUTIVE

What a difference a drought makes. In the first six months 
of our financial year we were right on the mark with volume 
and value growth, with increased milk production and sales 
volumes, good margins being achieved over commodity 
benchmarks and more export records achieved.

As we celebrated an outstanding first 
half however, the widespread New 
Zealand drought deepened in the 
second half, with conditions confirmed 
as some of the most extreme on record 
and the worst since 1945.

As a result, the drought affected our 
second-half earnings even as we 
continued to make good headway 
on strategy then, on the final day 
of our financial year, 31 July, we saw 
test results returned which triggered 
our precautionary whey protein 
concentrate recall.

That single day and the subsequent 
events both had a real impact and I’ll 
talk about that later in this letter, but 
it’s equally important to put it in the 
context of our full year’s results.

Our final Cash Payout of 
$6.16 per share for a 100 per 
cent share-backed Farmer 
Shareholder, while higher than 
forecast at the beginning of 
the Season, reflects the difficult 
second half. It comprises the 
Farmgate Milk Price of $5.84 
per kgMS and a stable dividend 
of 32 cents per share. 

The drought meant lower milk 
production, affecting Farmer 
Shareholders’ incomes, especially 
those drying off early to maintain the 
condition of their herds. Backed by our 
strong balance sheet and operating

cash flows, we were able to mitigate 
the impact by increasing the Advance 
Rate paid to farmers for milk. The 
improved Advance Rate, together 
with an improvement to the forecast 
Farmgate Milk Price since the start 
of the year, meant that, on average, 
Farmer Shareholders received around 
$100,0001 earlier in the season. 

Our milk volumes for the year were 
down two per cent to 1,463 million 
kgMS. Exceptional autumn production 
in the 2011/12 Season which helped our 
inventory position meant the drop in 
milk volumes was mitigated slightly in 
market. As a result, we had a modest 
one per cent increase in our total NZ 
Milk Products sales volumes of 2.8 
million metric tonnes. 

Our good performance in Asia/Africa 
Middle East (Asia/AME) and Latin 
America was offset by a weaker second 
half from NZ Milk Products and the 
Australia/New Zealand consumer 
business. The combined impact of 
the drought, losses on liquid milk and 
tough market conditions in Australia 
meant normalised EBIT, at $1 billion, 
fell three per cent short of last year. 
Earnings also benefitted from a 
tax credit of $68 million which was 
primarily due to the reassessment of 
deferred tax balances and recognition of 
New Zealand tax losses.

The net result was that, even with the 
tough second half, we recorded a net 
profit after tax of $736 million, up 18 
per cent compared to the prior year on 
revenue of $18.6 billion which was down 
six per cent compared to last year.

1   As at June 2013 compared to the opening advance rate schedule.

FONTERRA ANNUAL REVIEW 2013 

9

 
OUr NeT PrOFIT  
FOr THe 2013 YeAr

$736M

ASIA /Ame BeCOmeS OUr 
LArgeST CONSUmer BUSINeSS 
BY NOrmALISeD eBIT

   15%

We delivered a seven per cent 
increase in earnings per share.

Earnings per share was 44 cents after 
taking into account our 1:40 Bonus 
issue, with normalised earnings per 
share1 being 47 cents per share up nine 
per cent compared to last year.

The year also saw our Co-operative 
working with the benefits of 
permanent capital, as Trading Among 
Farmers became part of our business-
as-usual way of operating. Permanent 
capital helped protect our Co-operative 
against redemption risk, especially 
relating to the drought, and has given 
us a solid foundation to invest in our 
Volume and Value growth strategy.

We lived up to promises made to our 
communities, launching the national 
rollout of Fonterra Milk for Schools. 
The programme provides each child 
with a free pack of chilled Anchor™ 
Lite UHT Milk during the school terms. 

By April 2014 we will have completed 
the national rollout. We have 350,000 
year 1–6 (primary) children at more 
than 2,000 schools eligible and more 
than 75 per cent of schools have 
indicated their interest.

We also extended our KickStart 
breakfast partnership with Sanitarium 
in low-decile schools and entered into 
our $20 million partnership with the 
Department of Conservation (DOC). 
The 10-year programme with DOC  
will make a meaningful difference  
to the water quality at five sites  
near Fonterra’s farms and factories.  
We have made good progress in 
a short timeframe. 

Precautionary 
Recall

As we drive forward on strategy, 
we also have important work to do 
following the precautionary recall we 
made in August 2013. I am determined 
both will run in parallel.

Doing what’s right is one of our  
Co-operative’s values. We did the 
right thing at the beginning of August 
by calling for a precautionary recall 
of a small batch of our whey protein 
product, triggered by elevated levels 
of sulphate reducing clostridia (SRC).

This was a potential food safety issue.  
Although we believed the risk of 
botulism was minute – one in millions 
– the odds don’t matter when it comes 
to public safety, and especially the 
safety of children. 

We escalated our concern. With 
the support of our customers and 
regulators, most products containing 
the whey protein were recalled within 
24 hours, and the rest within 72 hours. 

We received confirmation at the 
end of August that additional 
testing by the Ministry for 
Primary Industries definitively 
confirmed that there was no 
Clostridium botulinum in our 
whey protein concentrate. In 
short, the ingredient was never  
a health risk.

10 

FONTERRA ANNUAL REVIEW 2013

1   Normalised earnings per share is calculated as net profit after tax adjusted for normalisation adjustments, divided by the 

weighted average number of Co-operative Shares on issue. The normalisation adjustments are tax effected. 

 
 
 As we drive forward on strategy, 
we also have important work to do 
following the precautionary recall.  
I am determined both will run in parallel.  

Action Plan
A solid plan  
is in place with 
three clear stages.

It identified some shortcomings 
around elevating food safety concerns 
to me earlier, but it also confirmed that 
Fonterra’s staff acted conscientiously 
on new information, and generally 
sought to do the right thing.

We are now implementing the 
review’s key findings which cover 
20 recommendations. Underway is 
a significant programme of work, to 
enable Fonterra to take a leadership 
position in product traceability and 
food safety and quality in the global 
food and dairy industries.

Although the ‘all clear’ has been given 
on the safety of our recalled product, 
this is not the time for us to heave a 
sigh of relief and go back to business 
as usual. That would mean a missed 
opportunity for the Co-operative to 
step up and become stronger as a 
result of what has happened.

We have a great opportunity to effect 
positive change. We won’t drop the ball 
in running the business and looking for 
new opportunities. We already know 
our current priority areas for reshaping 
and work is well underway.

As we do this, we won’t lose sight of 
the strength we have in our integrated 
business. In fact we need to have 
integration as a stronger part of our 
culture. Thinking, acting and working 
as One Fonterra will ensure better 
decision making, greater collaboration 
and a combined focus on the future.

While we are very relieved by the news, 
it does not change our view that the 
actions we took were the right ones 
based on the information we had at 
the time. That information dictated 
there was no other responsible course 
of action than a precautionary recall. 
Faced with the same information, and 
in the same circumstances, I would do 
the same thing again.

As many of you know, 
I am very familiar with China 
and China is our number one 
market. The word crisis in 
Chinese means opportunity 
as well as risk. I believe we 
have that opportunity.

We have an opportunity to make a 
change for the better. I am leading that 
work, right now. We have three areas; 
review, rebuild and restore reputation.

Our Operational Review, which I 
commissioned to find out what 
happened and why, concluded that no 
single occurrence led to the recall and 
the events that ensued, and that no 
single issue was the sole contributor. 
Instead, we had a series of separate 
and unrelated incidents that occurred 
in an unforeseen sequence. 

The review confirmed we  
have robust food safety and 
quality systems. It also showed 
we have a clear commitment 
to consumer safety.

Review

Rebuild

Reputation

We have an
  opportunity to 

make a change for 
the better. I am 
leading that work, 
right now. We have 
three areas: review, 
rebuild and restore 
reputation.

FONTERRA ANNUAL REVIEW 2013 

11

 
Volume, Value, 
Velocity – 
Strategy for 
Growth on Track
Our V3 strategy aims to 
grow both volumes and 
value in our ingredients 
and consumer businesses.  

3

12 

FONTERRA ANNUAL REVIEW 2013

Anchor™ UHT launched in China promoting New Zealand’s strong farming heritage.

In ingredients, we aim to sell 
more volume at prices higher than 
commodity benchmarks by providing 
additional benefits to customers 
in order to gain a price premium. 
Through our growth strategies in the 
foodservice, everyday nutrition and 
advanced nutrition categories, we are 
growing value returns, as we grow 
sales volumes.

Our good progress this year shows we 
have a strategy which is delivering the 
results we want in our priority areas. 
A good example is our Asia, Africa and 
the Middle East consumer business. 
It is now our largest consumer business 
by normalised EBIT, achieving a 15 
per cent increase in normalised EBIT 
to $209 million. Across Asia, the 
Middle East and North Africa we have 
achieved 21 per cent normalised EBIT 
growth in everyday nutrition, six per 
cent growth in advanced nutrition and 
45 per cent growth in foodservice.

Our Greater China operations 
spanning China, Hong Kong 
and Taiwan, continue to deliver 
on the promise we identified 
when we made it a priority area 
for Fonterra.

We again achieved double digit 
normalised EBIT growth this year, 
helped by China foodservice growth of 
28 per cent. Our foodservice rollout to 
second and third tier cities is on track, 
with foodservice growing from 12 to 19 
cities across China, achieving volume 
growth for bulk butter, UHT cream 
and cheese.

Our China consumer business has 
also experienced volume growth as 
we invest in our brands. As a result, 
our Anlene™ brand sits at number 
one in both Shanghai and Guangzhou. 
Our market share has risen in Jiangsu 
and we have successfully introduced 
Anlene™ into Chengdu and Chongqing. 
We also launched our new Anchor™ 
UHT milk in China and we believe that 
there is significant potential to grow 
this brand over the coming years.

We continue to make good progress 
developing our integrated business 
model in China. Milk volumes sold by 
our China Farms increased to 61,000 
metric tonnes with our Yutian 1 farm 
near capacity and our Yutian 2 farm 
commissioned. Yutian 3 and 4 are 
likely to be commissioned later this 
calendar year. 

We invested $48 million in China 
Farms this year and post balance 
date announced a second 
farming hub to be developed at 
Ying County, Shanxi Province. 

Its development is in line with our 
strategy to produce one billion litres 
of milk in China by 2020.

While our precautionary recall did have 
an impact in China, our work to date 
with government officials, the media 
and customers gives us confidence that 
we are right to remain committed to 
this market and our place in it. 

We made a stand on public safety 
which was completely the right 
approach and we now need to 
reinforce that this is always our 
number one priority, so consumers 
can have continued confidence. We’re 
in an industry which takes the long 
view, something which sits well with 
the Chinese view around the value 
of long-term relationships. All 
relationships get tested occasionally, 
but when you act honestly, they tend 
to emerge stronger for that. That is 
our aim in this valued market.

In Latin America, normalised EBIT  
for Soprole rose 31 per cent to $109 
million. These results come from 
further volume growth with sales up  
six per cent and revenue from them 
up 12 per cent to $1.1 billion. We do 
well in everyday nutrition in this 
market, earning our space in the family 
fridge through innovation which sees 
new products accounting for almost 
30 per cent of revenue. 

Foodservice, as a whole, shows 
us meeting our goal to deliver 
on our potential in this rapidly 
growing area. 

The foodservice category includes 
full and quick service restaurants, 
institutions, hotels, bakeries and 
airline catering facilities. With demand 
for “out-of-home” meals increasing 
annually, we expect our sales in this 
category to grow further. 

We have grown this business through 
innovation such as successfully 
integrating with commercial kitchens. 
Our chefs work alongside customers’ 
chefs to develop products and menus. 
These generate sustainable, profitable 
demand across a full range of dairy 
categories including creams, butter, 
ghee, cheeses and milk. This integration 
strategy is not confined to emerging 
markets. In Australia, where 
foodservice is a $12 billion industry, 
we have built ourselves a 25 per cent 
market share of the foodservice dairy 
category and rank as the number 
one supplier. We have also profitably 
expanded our foodservice operation 
in the United States.

We continued to see tough Australian 
market conditions which impacted 
our performance with normalised 
EBIT for Australia and New Zealand 
dropping 37 per cent to $142 million.1 

We expect the reshaping of our 
Australia business will, over time, turn 
performance around. The New Zealand 
consumer business performed well 
with a continued focus on innovation 
to drive volume and value growth.

Operating expenses were forecast to 
increase by seven per cent this year, 
but with a focus on cost saving through 
various initiatives, we managed to 
hold the increase in operating costs 
across the group to only one per cent 
compared to last year.

Foodservice Chef Peter Wright supervising 
Rhys Barrington.

Operating and other expenses were 
$63 million lower than the forecast in 
the prospective financials as a result of 
savings made. In addition, selling and 
marketing expenses, although 10 per 
cent higher than last year, were well 
below our forecast as a result of more 
targeted advertising and promotional 
spend in consumer markets.

We optimised our working capital to 
reduce average days by eight to 98 
days. This excludes Farmer Shareholder 
payables. The impact of this is that the 
average trade working capital reduced 
by $400 million compared to last year 
driven by our focus on converting 
inventory into cash faster.

We are making solid progress 
and we are confident we are on 
the right track. 

1  Normalisation adjustments in Australia relate to $30 million in costs associated with the planned closure of the Cororooke 

site in Australia, $7 million relating to brand impairments as part of Fonterra’s global brand strategy and restructuring costs of 
$8 million as we right-sized the business

FONTERRA ANNUAL REVIEW 2013 

13

 
Resourced  
for Growth
A mild winter, spring 
underway and some 
very good production 
conditions on-farm all 
point to a flying start to 
the 2013/14 Season. 

Our investments over the financial 
year mean we’ve resourced up to 
accommodate both milk growth and 
demand growth. That is very much in line 
with our first strategic priority to make 
the most of the milk produced by our 
Farmer Shareholders in New Zealand. 

When we invest, it’s all about creating 
more capacity resources to meet 
growing market demand for high value 
products such as UHT milk and high 
volume products such as powders.

This year we have invested 
$925 million building production, 
manufacturing and supply chain 
capability to make the most 
of our New Zealand milk and 
developing our China Farms. 

Darfield Drier Two, the biggest milk 
powder drier in the world, came on 
stream in August 2013 as we wrapped 
up development of our Darfield site in 
the milk growth region of Canterbury. 
The full development involved around 
$500 million in capital investment, 
growing our total annual production 
capacity by 220,000 metric tonnes.

We acquired the former NZDL 
Studholme plant in South Canterbury, 
increasing our daily Canterbury 
capacity by around 840,000 litres. 
Studholme is a smart acquisition 
and is a natural complement to our 
Darfield site and we have optimised its 
processing performance.

14 

FONTERRA ANNUAL REVIEW 2013

Darfield Drier Two, the largest milk drier in the world, came on stream in August 2013.

With UHT milk more commonly 
consumed than fresh milk in emerging 
markets, particularly China, our $126 
million investment in a new UHT plant 
at Waitoa will meet demand in Asia 
with supply from the Waikato.

The new plant, to be progressively 
commissioned from March to 
May 2014, will increase our UHT 
production by 50 per cent over the 
next few years. The plant will include 
five new UHT lines that will produce a 
range of products including UHT white 
milk and the UHT cream products 
increasingly in demand from the 
foodservice sector. A new distribution 
centre will also be commissioned.

In the Netherlands, we are making 
progress with the development of a 
new cheese and dairy ingredients plant 
in a $144 million partnership with the 
A-ware Food Group. We have increased 
the manufacturing capacity of this 
joint venture by 25 per cent since it 
was first announced. 

INVeSTmeNT IN eUrOPe

$ 144M

Leadership 
Strength

To achieve speed and focus with our 
strategy and with our reshaping, we 
must have all our people working on the 
right priorities and our capital invested 
in the best growth opportunities.

We have reshaped our group support 
to remove duplication, flatten 
management layers and bring in even 
higher levels of accountability for 
progressing our priorities. Our new 
structure has us even more sharply 
focused on the activities connected 
with our strategy and our markets.

Key leadership appointments have 
invigorated and diversified the 
management team. In addition to 
the appointment of Judith Swales 
as Managing Director Australia, we 
have Lukas Paravicini joining as Chief 
Financial Officer and Jacqueline Chow 
as Managing Director of Global Brands 
& Nutrition, effective from the new 
financial year.

They join a strong, dedicated 
management team. We will bring 
all our collective energy to achieving 
the volume and value goals we set 
for the business in the coming year, 
to get the best performance out of 
our Co-operative.

Outlook

We have a Forecast Cash Payout of 
$8.62 for the new season, comprising a 
Farmgate Milk Price of $8.30 per kgMS 
and an estimated dividend of 32 cents 
per share. To deliver, we need to build 
on the good progress we made last year.

Our new forecast reflects continuing 
strong international prices for dairy, 
but it also represents some headwinds, 
especially in the first half of the 
2014 financial year where we expect 
earnings will be significantly lower 
than the strong performance delivered 
in the first half of 2013.

To turn volume into value we have 
to keep earning prices that are better 
than the commodity benchmarks 
and we’re currently seeing those 
benchmarks rise.

This trend will make it more difficult to 
drive value growth, especially across our 
consumer and foodservice portfolios 
in the first half of the financial year. 

We also expect to see a negative 
impact on our product mix returns 
during the first half of the 2014 
financial year as milk powder prices 
significantly outpace the relative prices 
of cheese and casein. It is difficult to 
predict when this extreme volatility 
on product mix will reverse, but 
expectations are that the impact is 
likely to be short-term.

Prospects for the second half look 
more positive for our consumer 
businesses, but remain uncertain for 
NZ Milk Products. We are looking 
through the current volatility and our 
estimated dividend of 32 cents per 
share is unchanged. We believe we 
can draw upon our balance sheet 

and cash flow strength to support the 
estimated dividend. 

We continue to have confidence in 
our Volume and Value strategy in our 
key markets.

Looking ahead, the prospects for 
dairy look positive and our growth 
ambitions remain unchanged. 

We strive to achieve the absolute 
best returns for our Shareholders who 
deserve nothing less. 

THEO SPIERINGS
CHIEF EXECUTIVE

Driving the Wheel

Adding value to our New Zealand milk pool  
Each year Fonterra collects around 17 billion litres of milk in New Zealand. Our Strategy is to increase earnings by driving more milk volume into 
higher value uses.

CONSUmer BrANDS

FOODSerVICe 

PAeDIATrICS

LONg-Term SerVICe 
AgreemeNTS

DIrA mILk*

gLOBAL DAIrY TrADe

SPOT COmmODITY & 
INgreDIeNT SALeS

Required to supply*

This diagram shows at a glance how we 
add value to the volumes of milk and dairy 
products we sell. At the most basic level 
milk is supplied to competitors under the 
Dairy Industry Restructuring Act (DIRA), 
effectively at cost as the price paid is based 
on our Farmgate Milk Price. From there, we 
aim to add value around the wheel.

benefits to customers such as service, 
supply or technical agreements. We 
increase value further in commodities 
and ingredients through long-term supply 
agreements, both within the business to 
our consumer operations and outside of 
it – e.g. supermarket chains or companies 
selling branded liquid milk. 

manufacturing capacity in Australia. 
Value on volume increases even further 
in foodservice. Here we successfully 
generate value as we lift both sales 
volumes and earnings. Finally, the wheel 
is completed by growing consumer 
volumes, given the margins we command 
on our premium products. 

First, we continue to aim to grow business-
to-business volumes at a premium to 
the GlobalDairyTrade benchmarks. 
Premiums are earned through additional 

We generate further value on sales 
volumes through third-party manufacturing 
in paediatrics, where we secured new 
contracts in the financial year and grew our 

Underpinning the volume and value 
cycle is a cost base aligned to strategy 
and a continuous drive to lock in working 
capital improvements. 

FONTERRA ANNUAL REVIEW 2013 

15

 
KEY FINANCIAL
HIGHLIGHTS

FOCUSING 
ON PERFORMANCE

VOlUME

VAlUE

FINAL CASH PAYOUT 

$6.16

NOrmALISeD eBIT

$1,002M

NeT PrOFIT AFTer TAX

$736M

eArNINgS Per SHAre

44CPS

Fonterra refers to normalised segment earnings, normalised EBIT, EBIT, EBITDA, constant currency variances, normalisation adjustments and Payout when discussing financial 
performance. These are non-GAAP financial measures and are not prepared in accordance with IFRS. Management believes that these measures provide useful information as they 
provide valuable insight on the underlying performance of the business. They are used internally to evaluate the underlying performance of business units and to analyse trends. 
These measures are not uniformly defined or utilised by all companies. Accordingly, these measures may not be comparable with similarly titled measures used by other companies. 
Non-GAAP financial measures should not be viewed in isolation nor considered as a substitute for measures reported in accordance with IFRS. Please refer to page 79 for the 
reconciliation of the NZ IFRS measures to the non-GAAP measures and to page 82 for definitions of the non-GAAP measures used by Fonterra.

1  Excluding Norco divestment.

16 

FONTERRA ANNUAL REVIEW 2013

AUSTRALIA & NEW ZEALAND1 2%LATIN AMERICA 6%asia, aFRiCa & MiDDLE EasT 11%NZ MILK PRODUCTS  SALES VOLUME 1% 7% 18% 4% 3%NORMALISED EBIT 

$1BN1

NZ MIlk  
PRODUCTS

$494M

ASIA, AFRICA 
& MIDDlE EAST

$209M

AUSTRAlIA 
& NEW ZEAlAND

$142M

lATIN AMERICA

$137M

1  Includes Eliminations of $20 million.

FONTERRA ANNUAL REVIEW 2013 

17

 
BUSINESS
PERFORMANCE

GROUP 
OvERvIEw

KEY FINANCIALS

NZD MILLION

Volume (’000 MT)

Revenue

Gross margin

Gross margin percentage

Operating expenses

EBIT

Normalised EBIT

Normalised EBIT percentage

Normalised EBITDA

Net profit after tax

Earnings per share (cents per share)

Milk collected 2012/13 Season (million kgMS)

Operating cash flows

Investing cash flows

Debt to debt plus equity ratio

Return on Capital Employed

REVENUE

$18.6BN

18 

FONTERRA ANNUAL REVIEW 2013

  Earnings per 
share was up 
seven per cent 
to 44 cents, 
with normalised 
earnings per share 
being 47 cents 
per share. 

YEAR ENDED 
31 JULY 2013

YEAR ENDED 
31 JULY 2012

ChANGE

3,958

18,643

3,032

16.3%

3,941

19,769

3,048

15.4%

(2,256)

(2,238)

937

1,002

5.4%

1,532

736

44

1,463

997

(868)

39.6%

8.8%

987

1,028

5.2%

1,520

624

41

1,493

1,390

(826)

39.1%

9.3%

(6%)

(1%)

1%

(5%)

(3%)

1%

18%

7%

(2%)

(28%)

5%

Volume

Value

Total sales volume growth was flat 
compared to last year, but volumes 
increased in all business units 
excluding Australia and New Zealand. 
Sales volume was up one per cent 
in NZ Milk Products, 11 per cent in 
Asia, Africa and the Middle East (Asia/
AME) and six per cent in Latin America 
(Latam). This was offset by lower 
volume in Australia and New Zealand.

The Group recorded a net profit after 
tax of $736 million, up 18 per cent 
compared to the prior year, with 
revenue of $18.6 billion which was  
six per cent lower than last year.  
The combined impact of the drought 
and our reshaping programme in 
Australia meant we fell short of  
our Prospectus normalised EBIT 
forecast of $1.1 billion, achieving a 
normalised EBIT of $1 billion. 

 
Market conditions had an impact on 
earnings from NZ Milk Products with 
normalised EBIT one per cent lower 
and resulted in a 37 per cent decline 
in normalised EBIT in Australia and 
New Zealand where reshaping of 
our Australian operations continues. 
However, we made good progress with 
our Volume and Value strategy during 
the year, especially in foodservice, 
everyday nutrition and advanced 
nutrition and this is reflected in the 
strong performance from our Soprole 
business in Chile and the EBIT growth 
across all dairy platforms in Asia/AME. 

The key normalisation adjustments 
for the 2013 year were the 
$30 million in costs associated 
with the planned closure of the 
Cororooke site in Australia and 
$38 million in costs related to 
the Group’s right-sizing strategy 
in Australia and New Zealand, 
Asia/AME and NZ Milk Products.

Operating expenses were up one per 
cent to $2.3 billion mainly as a result 
of an increase in selling and marketing 
expenses in China to support the 
Anlene™ roll out and the launch 
of Anmum™ paediatric powders 
and Anchor™ UHT milk, and higher 
distribution costs in Latam due to volume 
growth. This was offset to some extent 
by targeted cost savings initiatives.

The result includes a provision of 
$14 million to cover inventory affected 
by the precautionary recall of our 
WPC80 product in August 2013.

Normalised EBITDA increased one per 
cent to $1,532 million. Depreciation and 
amortisation both increased during the 
period as a result of recent growth in 
capital expenditure.

We made good progress with our Volume and Value strategy during the year, especially in foodservice.

NET PROFIT AFTER TAx

18%

Net finance costs were $41 million lower 
than last year mainly due to the benefit 
of an increase in fair value gains from 
fixed interest rate hedging and the lower 
cost of funding. Earnings also benefitted 
from a tax credit of $68 million which 
was primarily due to the reassessment 
of deferred tax balances and recognition 
of New Zealand tax losses. 

Earnings per share1 was up seven 
per cent to 44 cents after taking 
into account the Bonus issue, with 
normalised earnings per share being  
47 cents per share.

1  Normalised earnings per share is calculated as net profit after tax, adjusted for normalisation adjustments, divided by the 
weighted average number of Co-operative Shares on issue during the year. The normalisation adjustments are tax effected.

FONTERRA ANNUAL REVIEW 2013 

19

 
 
BUSINESS
PERFORMANCE

GROUP 
OvERvIEw CONTINUED
  The new capital 
structure has 
addressed 
redemption 
risk, and has 
ended the flow of 
funds in and out  
of the Co-operative  
at the end of  
each Season.

STRONG BALANCE SHEET

39.6%

DEBT TO DEBT PLUS EQUITY

Balance Sheet  
and Cash Flow

Operating cash flow benefitted from 
both lower collection volumes and 
Farmgate Milk Price, but this was more 
than offset by the earlier payments 
to our farmers with the result that 
operating cash flow was lower than last 
year. This change in the Advance Rate 
schedule was also the key driver for the 
slight increase in gearing at year end to 
39.6 per cent compared to 39.1 per cent 
last year.

Although the change in the Advance 
Rate schedule had an impact on cash 
flow and balance sheet, it did not have 
a material impact on earnings.

Average working capital days 
reduced to 98 days excluding Farmer 
Shareholder payables. This meant that 
average trade working capital reduced 
by $400 million compared to last year 
driven by converting inventory into 
cash faster.

Capital expenditure was $925 million 
for the year with the major spend being 
on our new processing plant at Darfield 
and investment in China Farms. 

20 

FONTERRA ANNUAL REVIEW 2013

CAPITAL ExPENDITURE  
FOR THE YEAR

$925M

Capital  
Structure

The financial year ended 31 July was the 
first in which Fonterra operated under 
our new capital structure, including 
Trading Among Farmers.

The structure, ratified by Farmer 
Shareholders in June 2012, addressed 
redemption risk. It has ended the 
flow of funds in and out of the 
Co-operative at the end of each 
Season with farmers redeeming or 
buying shares to match supply.

Its ratification enabled the introduction 
of the Fonterra Shareholders’ Market 
and enabled external investors to 
participate in our performance through 
Units in the Fonterra Shareholders’ Fund.

 
Developments under Trading Among 
Farmers included: 
•	 The February 2013 Bonus issue of 

one Share or Unit for every 40 held 
on 12 April 2013. The Bonus issue 
gave farmers options made possible 
by Trading Among Farmers, including 
using the bonus shares to back 
current or future production increases, 
holding them as a “dry shares” 
investment or selling them to free 
up cash.

•	 A second Supply Offer, announced 
in February in which around 20 per 
cent of our Farmer Shareholders 
participated, offering to sell a total 
of $596 million Economic Rights 
to shares at the final price of $7.92. 
The response was such that the offer 
was scaled to 80 per cent on a pro-
rata basis. There was no change in the 
number of Units on issue in the Fund 
as a result of the Supply Offer, but the 
total number of shares on issue was 
reduced by 60 million.

•	 No drought-related capital outflows, 

confirming redemption risk has 
been addressed. This contrasts 
with the drought of 2008 that saw 
$742 million outflow of capital 
from the Co-operative as farmers 
redeemed shares. Fonterra had to 
borrow at high interest rates in the 
volatile debt markets during the 
global financial crisis to fund  
those redemptions. 

Major investment in infrastructure continues.

FONTERRA ANNUAL REVIEW 2013 

21

 
1

BUSINESS
PERFORMANCE

NZ MILK 
PROduCTS

NZ Milk Products comprises the core New Zealand milk 
supply chain from collection, manufacturing and logistics 
through to the end sale of dairy products to business 
customers and the Fonterra regional businesses. It also 
includes international milk sourcing, dairy nutrition-related 
joint ventures and the Co-operative’s corporate activities.

Volume

MILK PRODUCTION

New Zealand milk collection of 1,463 
million kgMS for the Season1 was two 
per cent lower than last Season mainly 
due to the drought which significantly 
impacted milk production from March 
to May in many parts of the country.

At the half year, milk collection 
was up six per cent compared to 
the same period last Season. 

This was due to excellent spring and early 
summer growing conditions across most 
of the country leading to robust growth 
in New Zealand dairy production.

In the second half of the Season milk 
collection was down nine per cent 
compared to the same period last year 
as the drought quickly deteriorated 
pasture conditions from March to 
May 2013 across New Zealand. Some 
regions experienced the worst drought 
in 70 years and significant rainfall did 
not occur until mid April 2013 resulting 
in many of our farmers drying off herds 
much earlier than in previous seasons.

1  The term Season refers to 1 June 2012 to 31 May 2013.

22 

FONTERRA INTERIM REPORT 2013

Consistent rainfall and above average 
temperatures from mid April through 
to late May improved conditions in 
many drought impacted regions in 
New Zealand. However milk supply 
across the country for May and June 
was lower than last Season reflecting 
lower cow numbers milking through 
to the end of the Season compared 
to last year.

SALES VOLUME

Although milk collected was two per 
cent lower than last Season, total 
sales volume was one per cent higher 
than the prior year with 2.8 million 
metric tonnes of dairy product sold. 
Volumes were driven by a high opening 
inventory position as a result of the 
exceptional autumn production in 
the 2011/12 Season and lower closing 
inventory at year end.

Value

Normalised EBIT of $494 million  
was one per cent lower than last year. 
In the first half NZ Milk Products 
delivered a strong performance on the 
back of price premiums, product mix, 
cost savings and productivity gains. 

In the second half, unprecedented 
volatility caused by the extreme 
drought had a negative influence on 
earnings. The drought contributed to 
a spike in Whole Milk Powder (WMP) 
prices which were up 64 per cent from 
2 January to 16 April 2013 peak price. 
This had a significant impact on the 
cost of milk purchased by NZ Milk 
Products.

The key contributor to the 
lower normalised EBIT was the 
reduction in product mix due to 
the loss from liquid milk, and this 
was offset to some extent by a 
positive contribution from price 
premiums, global sourcing and 
tighter cost control.

Price premiums were $26 million 
higher than last year mainly due to 
higher margin sales on value added 
products into North Asia, Latin 
America, Middle East, Africa and the 
United States. 

This aligns with our strategy to get 
more value from New Zealand milk 
through tailoring our services and 
products to match our customers’ 
requirements.

KEY FINANCIALS

NZD MILLION

Total volume2 (‘000 MT)

Revenue 

Gross margin 

Gross margin percentage

Operating expenses

Normalised EBIT

Normalised EBIT percentage

Return on Capital Employed

YEAR ENDED 
31 JULY 2013

YEAR ENDED
31 JULY 20121

ChANGE

2,824

13,917

1,251

9.0%

(892)

494

3.5%

7.4%

2,790

14,992

1,285

8.6%

(934)

501

3.3%

7.7%

1%

(7%)

(3%)

(4%)

(1%)

1  The 2012 figures have been restated to reflect the movement of RD1 from NZ Milk Products to Australia and New Zealand, 

and China Farms and South America farming ventures from NZ Milk Products into Asia/AME and Latam respectively.

2  Total volume includes intercompany volumes.

CONTRIBUTION MARGIN PER MT

NZD MILLION

Total sales volumes (’000 MT)

Gross margin

Selling, marketing and distribution expenses

Contribution margin

Contribution margin per MT

YEAR ENDED 
31 JULY 2013

YEAR ENDED 
31 JULY 2012

2,824

1,251

(277)

974

345

2,790

1,285

(269)

1,016

364

NORMALISED EBIT: KEY PERFORMANCE DRIVERS

NZD MILLION
600

550

500

450

400

350

300

250

26

(107)

501

49

494

43

(18)

2012

PRICE
PREMIUMS

PRODUCT
MIX

QUALITY
ISSUES

GLOBAL
SOURCING

OTHER/COST
SAVINGS

2013

FONTERRA ANNUAL REVIEW 2013 

23

 
1

BUSINESS
PERFORMANCE

NZ MILK 
PROduCTS  CONTINUED

Global sourcing contributed $43 
million more than last year mainly due 
to improved margins on value added 
product sourced out of Australia and 
sold into our global sales network.

NZ Milk Products had a 
strong focus on cost control 
and achieved a $42 million or 
four per cent improvement in 
operating expenses compared 
to last year. 

This was largely due to an improved bad 
debt position, supported by reductions 
in discretionary and staff costs. 

Another positive contribution to 
normalised EBIT includes an increase in 
the share of profit from DairiConcepts, 
our joint venture with Dairy Farmers of 
America, which improved following the 
sale of its underperforming Portales 
plant in June 2012.  

NORMALISED EBIT 

$494M

Contribution 
Margin

Contribution margin is a measure of the 
underlying performance of the business. 
Contribution margin of $345 per metric 
tonne of sales was five per cent lower 
than last year reflecting the pressure on 
gross margin from the relatively higher 
WMP prices.

Capital  
Investment

Total capital expenditure for NZ Milk 
Products was $683 million. During the 
year we made a number of investments 
in new and existing plants as part of 
the implementation of our strategy to 
simplify our supply chain and align our 
production footprint to global demand.

The largest capital expenditure for the 
year related to the new development 
at our Darfield site with a total cost of 
$152 million this year. 

Other major spend related to the 
acquisition of the Studholme plant, 
expansion of capacity at our cream 
cheese plant at Te Rapa, and initial 
development of our new UHT plant 
at Waitoa.

The contribution from product mix was 
$107 million lower than last year, driven 
largely by the loss on liquid milk. The 
high contribution from product mix in 
the first half as a result of favourable 
relative cheese and protein pricing 
and positive optimising decisions, was 
eroded away in the second half as raw 
milk costs increased sharply through 
the drought period. 

As part of the DIRA regulatory 
requirements and some legacy 
contractual obligations, Fonterra is 
required to supply liquid milk to a 
number of local processors across New 
Zealand. This year as a result of the 
drought, the loss on liquid milk sales 
had a significant impact on NZ Milk 
Products’ normalised EBIT. This was 
mainly due to actual (spot) milk prices 
in the second half being considerably 
higher than the annual forecast 
Farmgate Milk Price, and sales volume 
of DIRA milk being biased towards the 
second half.

The loss was a combination of the 
impact of DIRA milk and losses on 
liquid milk pricing on a small number 
of long-term customer contracts, which 
are priced on a quarterly basis. While 
price risk on our long-term contracts 
had the larger impact, this Season was 
the last under DIRA when competitors 
could cherry pick when they purchased 
milk. Competitors required Fonterra 
to supply large volumes of milk when 
milk flows were very low, which led to 
milk shortages in our own sites, and we 
were unable to benefit from high dairy 
commodity prices.

24 

FONTERRA INTERIM REPORT 2013

 
We are keeping pace with this demand 
by more than doubling our current 
production capacity of 13,500 tonnes 
of cream cheese for export. Production 
began in August 2013.

The new dry store doubles capacity 
at Te Rapa, allowing all production to 
be stored on site prior to shipping, 
reducing third party storage costs and 
associated truck movements.

With UHT milk more commonly 
consumed than fresh milk in emerging 
markets, particularly China, our $126 
million investment in a new UHT plant 
at Waitoa is bridging demand in Asia 
with supply from the Waikato.

The new plant will increase UHT 
production by 50 per cent. The plant 

will include five new UHT lines that 
will produce a range of products 
including UHT white milk and the 
UHT cream products increasingly in 
demand from the foodservice sector. 
A new distribution centre will also be 
commissioned.

A further $29 million investment at 
Whareroa is improving our logistics 
network’s storage capacity. The site 
produces 403,000 metric tonnes a 
year and this project will overcome 
storage constraints.

The investment follows a $23 million 
upgrade of Whareroa’s cool stores in 
2012. These investments contribute to 
our logistics efficiency, reducing freight 
movements and transport costs.

Darfield Drier Two came on stream in August 2013 as we  
wrapped up development of our Darfield site in the milk 
growth region of Canterbury. The total investment was 
approximately $500 million with $152 million spent this year.

Total annual production capacity is 220,000 metric tonnes, and this will help 
meet growing demand in Asia, Africa and the Middle East.

Drier Two is the world’s largest milk powder drier and at the peak of the Season, 
it will run 24 hours a day, 7 days a week producing more than 30 metric tonnes 
of whole milk powder every hour. With Drier Two’s commissioning, Darfield’s 
production capacity reaches 6.6 million litres per day. 

INVESTMENT IN OUR  
UHT PLANT AT WAITOA

$ 126M

wAITOA UHT PLANT

Te rAPA CreAm CHeeSe

DArFIeLD mILk POwDer

STUDHOLme mILk POwDer

On top of our investments in Darfield, 
we have also boosted our daily 
Canterbury processing capacity by 
around 840,000 litres, acquiring the 
former NZDL Studholme plant in 
South Canterbury.

We have budgeted $61 million to 
extend our export cream cheese 
manufacturing operation at Te Rapa 
in the Waikato and to expand our dry 
store facilities. The investments gear 
us up to meet proven and growing 
demand while reducing supply chain 
costs. 

Cream cheese is a profitable product 
category and demand is growing 
in our key markets of China, Japan, 
Asia and the Middle East. Sales have 
grown rapidly with Chinese bakeries, 
cheesecake manufacturers and our 
Japanese ingredients business some 
of the biggest customers for Te Rapa’s 
cream cheese. 

Milk tankers at Darfield.

FONTERRA ANNUAL REVIEW 2013 

25

 
 
2

BUSINESS
PERFORMANCE

AUSTRALIA 
& NEw ZEALANd

Australia and New Zealand encompasses consumer 
and foodservice businesses, and a dairy processing 
and manufacturing business that collects approximately 
20 per cent of Australia’s milk supply. The business 
also includes RD1 (New Zealand’s largest rural 
supplies retailer).

Volume

Value 

Total volume for Australia and New 
Zealand was nine per cent lower than 
last year. After adjusting for the sale of 
the Norco liquid distribution business 
in November 2012, which accounted 
for approximately 66,000 metric 
tonnes, sales volume for Australia and 
New Zealand was two per cent lower 
than last year. 

New Zealand volumes (excluding the 
impact of RD1) were five per cent 
ahead of last year, but volume in our 
consumer brands business in Australia 
was lower, driven primarily by the loss 
of a large private label contract which 
offset the volume growth in butter 
and spreads. 

Normalised EBIT for Australia and New 
Zealand was down 37 per cent to $142 
million. Normalisation adjustments 
relate to $30 million in costs associated 
with the planned closure of the 
Cororooke site in Australia, and $19 
million in costs associated with group 
strategy right-sizing.

The New Zealand businesses grew 
normalised EBIT compared to last year 
amidst a tough trading environment, 
which was more than offset by Australia. 
The key issues in Australia were the 
heightened competition for milk supply, 
and the continuation of the challenging 
trading environment for consumer 
brands which pressured margins.

The ingredients business had volume growth in the first half, but this 
was more than offset in the second half with lower milk supply due 
to the dry conditions and reduced export volumes.

Four Kapiti brand cheeses were ranked “champion”  
in the 2013 NZ Champions of Cheese Awards.

7% REDUCTION IN AUSTRALIAN 
OPERATING ExPENSES FOR A 
SAVING OF:

$49M

26 

FONTERRA INTERIM REPORT 2013

 
AUSTRALIA
Our ingredients manufacturing business 
in Australia was impacted by lower milk 
volumes as well as margin squeeze as the 
competition for milk intensified. Due to 
dry seasonal conditions in the second half 
of the year, the ingredients business was 
unable to capture the full extent of the 
late Season commodity rally.

The tough trading environment in 
the consumer brands business that 
has been prevalent in Australia in the 
last few years intensified this financial 
year. Normalised EBIT was lower due 
to the reduction in cheese sales to 
supermarkets with lower private label 
sales, the loss of some distribution of the 
Mainland brand, and lower yoghurt sales 
due to aggressive competitive pricing. 

Our margins were impacted by 
increased trade spend to defend market 
share and secure distribution primarily in 
cheese and yoghurts, but we managed 
to maintain our market position with 
volume growth in butter and spreads.

Our foodservice business in 
Australia delivered a good 
performance despite the 
challenging trading environment.

This environment saw competitors 
dealing on price. Our business supplies 
premium products into the foodservice 
channel and while volumes remained 
relatively flat, we were able increase 
margins over a two-year period reflecting 
our superior offering of service, quality 
and brand. The business won a number 
of awards this year including the Subway 
2013 Gold Standard Quality Award.

The Anchor™ LIgHT PROOF™ bottle helped drive a seven per cent gain in supermarket sales volume.

KEY FINANCIALS

NZD MILLION

Total volume2 (’000 MT)

Revenue

Gross margin

Gross margin percentage

Operating expenses

Normalised EBIT

Normalised EBIT percentage

Return on Capital Employed

YEAR ENDED 
31 JULY 2013

YEAR ENDED 
31 JULY 20121

ChANGE

884

3,745

756

20.2%

(677)

142

3.8%

4.7%

(9%)

(13%)

(13%)

1%

(37%)

972

4,299

869

20.2%

(672)

227

5.3%

7.5%

1  The 2012 figures have been restated to reflect the movement of RD1 into Australia and New Zealand from NZ Milk Products.

2  Total volume includes intercompany volumes.

FONTERRA ANNUAL REVIEW 2013 

27

 
We are also reshaping our manufacturing 
facilities, aligning them to our best market 
demand prospects. Fonterra’s Australian 
manufacturing facilities now supply 75 
per cent of Fonterra’s global high-value 
nutritional sales. 

The significant reshape of the Australian 
operations has already resulted in a seven 
per cent reduction in operating expenses 
of $49 million after excluding the impact 
of Cororooke and brand impairments. 

2

BUSINESS
PERFORMANCE

RESHAPE OF AUSTRALIA

AUSTRALIA 
& NEw ZEALANd CONTINUED
  The reshape of 
the Australian 
business is 
progressing 
to plan. It is a 
tough market 
with aggressive 
competition, 
but it is also an 
important market.

The reshape of the Australian business 
is progressing to plan. It is a tough 
market with aggressive competition, 
but it is also an important market 
where we have strong brands, a premium 
foodservice business, good export 
volumes, efficient sites and 1,300 valued 
farmers supplying high-quality milk.

Our reshaping strategy has four  
priorities to turn the business around:

•	 Streamlining our brands portfolio to focus on fewer, stronger brands and 
supporting them with greater marketing and trade resources. Our focus 
is on Mainland, Perfect Italiano, Bega and Western Star which are A$100 
million brands in terms of retail sales, with Western Star the single largest 
brand in the A$700 million spreads category. 

•	 Ensuring our brands portfolio are part of the Australian every day diet.

•	 Expanding our high-value nutritionals output to make sure we are capitalising  

on the growing demand for quality dairy products in emerging markets.

•	 Continuing to drive our market-leading foodservice business and deliver 

chef-led solutions.

28 

FONTERRA INTERIM REPORT 2013

NEw ZEALAND
The New Zealand business delivered 
a good result with normalised EBIT up 
two per cent, despite the pressure on 
brands as a result of the demand for 
private label. Although price discounting 
by the retailers continued, the consumer 
business retained its market share 
leadership position, holding the top 
position in every dairy category in 
branded products across New Zealand. 

Product innovation continued with the 
launch of Symbio yoghurt targeting 
digestive health and the Mainland 
cheese snacking range including cheese 
sticks, blocks and crackers, which had a 
very good response from the market and 
contributed to volume growth.

Following the launch of the 
new Anchor™ LIGHT PROOF™ 
Bottle for fresh white milk, 
volumes grew seven per 
cent compared to last year in 
supermarkets. Anchor™ milk has 
maintained market share and 
remains the top brand in the 
New Zealand Grocery channel.

Tip Top innovation helped lift market share.

Tip Top increased market share with the 
launch of new ice cream products. The 
business has started moving to all natural 
ingredients including the removal of palm 
oil from production and we are slowly 
converting the whole range which the 
market has responded to very positively. 

EBIT for RD1, our rural services business 
held in line with last year despite the 
impact of the lower forecast Farmgate 
Milk Price and the impact of the drought 
in New Zealand, which led to lower 
on-farm spend by farmers. 

Tip Top had its best ever result at the New Zealand Ice cream awards 
in 2013, sweeping the field with 12 medals.

FONTERRA ANNUAL REVIEW 2013 

29

 
3

BUSINESS
PERFORMANCE

ASIA, AFRICA & THE MIDDLE 
EAST INCLudING CHINA

Asia/AME comprises Fonterra’s consumer and foodservice 
businesses in Asia, Africa, the Middle East and Greater China. 
Asia/AME’s brands cover a wide range of consumer and 
customer needs ranging from everyday dairy nutrition under 
Anchor™, Fernleaf™ and Ratthi™, to advanced nutrition 
offerings under Anlene™ and Anmum™. The business also 
includes China Farms.

Volume

Value

Volume growth in Asia/AME was 
11 per cent driven primarily by new 
operations in China Farms, strong 
growth in foodservice across the 
region, and growth in everyday 
nutrition in Indonesia and Malaysia. 
This was supported by distribution 
expansion of advanced nutrition in 
Vietnam and geographic development 
in China foodservice. 

ASEAN/MENA EBIT 
(CONSTANT CURRENCY)

22%

Asia/AME is now our largest 
consumer business by normalised 
EBIT. The business comprises ASEAN/
MENA (South East Asia, the Middle 
East, North Africa and Sri Lanka) and 
Greater China.

Normalised EBIT for Asia/AME was 
up 15 per cent to $209 million. This 
was driven mainly by strong growth 
in foodservice across the region and 
growth in the everyday nutrition 
category in Indonesia and Malaysia. 

ASEAN/MENA
ASEAN/MENA delivered a strong 
result with normalised EBIT growth 
of 15 per cent primarily as a result of 
growth in Malaysia, Indonesia, the 
Middle East and Vietnam. This was 
partially offset by the Philippines where 
flooding and intensified competition 
impacted earnings. On a constant 
currency basis normalised EBIT was 
up 22 per cent as the ASEAN/MENA 
currencies weakened against the 
New Zealand dollar.

Everyday nutrition, advanced nutrition 
and foodservice are key platforms for 
growth in terms of Fonterra’s group 
strategy. Across the ASEAN/MENA 
region, all three platforms delivered 
growth in normalised EBIT with 
everyday nutrition up 21 per cent, 
advanced nutrition up six per cent 
and foodservice up 45 per cent.

Everyday nutrition includes the 
Anchor™, Anchor™ Boneeto, Fernleaf™ 
and Ratthi™ brands. The robust growth 
was a result of increased demand for 
Anchor™ butter and cheese in the 
Middle East, continued momentum in 
yoghurts due to successful promotional 
activities and distribution expansion 
in Malaysia, and a strong offtake for 
Anchor™ Boneeto in Indonesia.

30 

FONTERRA INTERIM REPORT 2013

KEY FINANCIALS

NZD MILLION

Total volume2 (’000 MT)

Revenue

Gross margin

Gross margin percentage

Operating expenses

Normalised EBIT

Normalised EBIT percentage

Return on Capital Employed

YEAR ENDED 
31 JULY 2013

YEAR ENDED 
31 JULY 20121

ChANGE

375

2,059

702

34.1%

(519)

209

10.2%

22.3%

11%

3%

8%

10%

15%

339

2,001

648

32.4%

(473)

182

9.1%

20.2%

1  The 2012 figures have been restated to reflect the movement of China Farms into Asia/AME from NZ Milk Products.

2  Total volume includes intercompany volumes.

Advanced nutrition comprises the 
Anlene™ and Anmum™ brands, 
which maintained their market share 
positions across the region with 
Anlene™ in first position across all key 
markets and Anmum™ in the top three 
across our key markets. 

The business continues to leverage 
the model that has proved successful 
in South East Asia and has benefitted 
from customers with increasing 
disposable incomes coming in to 
the category. 

Growth in advanced nutrition was 
due to an improved performance 
from Vietnam driven by distribution 
expansion, and a recovery in earnings 
from Thailand after normalised EBIT 
was impacted by floods last year.

Product innovation has 
contributed to growth this year. 

The launch of the new, convenient 
single serve sachets of Anlene™ and 
Anmum™ in Thailand was well received 
by the market. 

Our foodservice business delivered 
another strong result benefitting from 
new bakeries and hotel chains opening 
up as economies develop across 
ASEAN/MENA. It achieved volume 
growth of 18 per cent compared to 
last year despite capacity constraints 
in UHT Cream. Indonesia, Singapore, 
Malaysia, Thailand, Vietnam, Phillipines 
and Sri Lanka all achieved double-digit 
volume growth compared to last year. 

The launch of the new, convenient single serve sachets of Anlene™ and Anmum™ in Thailand was well received.

FONTERRA ANNUAL REVIEW 2013 

31

 
3

BUSINESS
PERFORMANCE

ASIA, AFRICA & THE MIDDLE 
EAST INCLudING CHINA CONTINUED

The bakery and hotel channels were 
key contributors to earnings growth. 
Our focus on differentiated, functional 
product for the pastry and hot kitchen, 
supported by our network of chefs, 
continues to be successful. 

Margins remained strong 
through the year, driven by sales 
mix and market positions relative 
to competition. 

The year saw significant investment 
in sales capability building focused 
on product knowledge and sales call 
processes and tools.

GREATER ChINA
Normalised EBIT for Greater China 
was up 20 per cent on last year with a 
strong result from China foodservice, 
Hong Kong and our businesses in 
Taiwan. This was partially offset by a 
lower contribution from China brands, 
as a result of increased investment 
to grow market share and roll out 
Anlene™ into new cities. On a constant 
currency basis normalised EBIT was up 
22 per cent compared to last year.

China foodservice continues 
to perform well with volume 
growth of 28 per cent 
underpinned by the rollout  
of the business model across  
a number of new second and 
third tier cities.

During the year, the foodservice 
business expanded from 12 to 19 cities 
across China with particular focus on 
the bakery and the hotel channels. 
Volume growth was supported by 
higher demand for bulk butter, UHT 
cream and cheese.

In Taiwan earnings improved as a result 
of higher sales of UHT milk and strong 
demand for butter, while the Hong 
Kong business strengthened both its 
brands and foodservice operations. 
This growth was offset by the China 
consumer business which benefitted 
from higher volume growth, but had 
lower earnings as a result of higher 
advertising and promotional spend. 
This increased investment in our 
brands ensured that we maintained our 
market share in Anlene™ at number 
one in both Shanghai and Guangzhou, 
increased our market share in Jiangsu, 
and rolled out the Anlene™ products 
into Chengdu and Chongqing. We 
also had pre-launch spend on our new 
Anchor™ UHT milk and our consumer 
paediatric milk powder products.

32 

FONTERRA INTERIM REPORT 2013

CHINA FOODSERVICE  
VOLUME GROWTH

28%

The precautionary recall which 
occurred close to financial year end 
had some impact on our business in 
China. We worked through the issues 
with government officials, media and 
customers to manage the impact on 
our brands. We took a decision to 
do a “soft” launch of Anchor™ UHT on 
our e-commerce channel Tmall rather 
than the heavy promotion that we 
had originally planned.

Milk volumes sold by China 
Farms increased to 61,000 
metric tonnes driven by 
expansion with the Yutian 1 farm 
near capacity and the Yutian 
2 farm commissioned in the 
current year.

At Yutian 1, the biodigester, which 
manages farm effluent, was damaged 
resulting in additional effluent trucking 
costs and an impairment charge of 
$7 million relating to the biodigestive 
and associated waste treatment 
systems. The Yutian 2 farm is now 
complete and the Yutian 3 and 4 farms 
are likely to be commissioned later this 
calendar year. We invested $48 million 
in China Farms this year.

Anchor™ UHT foodservice products in China.

  The Yutian 2 farm is now complete  
and the Yutian 3 and 4 farms are likely to  
be commissioned later this calendar year.

FONTERRA ANNUAL REVIEW 2013 

33

 
4

BUSINESS
PERFORMANCE

LATIN AMERICA

Latin America (Latam) encompasses Soprole, the market-leading integrated dairy 
business in Chile, and an investment in Dairy Partners Americas (DPA), a 50/50 
joint venture with Nestlé covering several markets in Latin America including Brazil, 
Venezuela, Ecuador, Colombia and Argentina. Latam also includes Southern Cone, an 
in-market ingredients sourcing and sales business, investments in developing dairy 
farms in Brazil, a branded consumer cheese and butter business in the Caribbean 
and an investment in Dairy Industries (Jamaica) Limited, a 50/50 joint venture with 
GraceKennedy Group offering a range of dairy consumer products.

Volume

Total sales volume for Latam was up 
six per cent. This was mainly due to 
volume growth in Soprole, which was 
up four per cent to 332,000 metric 
tonnes driven by higher consumer 
demand for liquid milk, mature cheese, 
desserts and butter, and volume 
growth of 43 per cent in the Southern 
Cone ingredients business. 

Volumes in Dairy Partners Americas 
(DPA) were up two per cent to 342,000 
metric tonnes driven mainly by growth 
in new yoghurt categories in its 
primary market Brazil. Fonterra equity 
accounts for its 50 per cent share of 
the DPA business.

Value

Soprole, our largest operation in Latam, 
performed well with strong growth 
in its consumer business. Normalised 
EBIT of $109 million was up 31 per cent 
compared to last year driven by volume 
increases, product innovation and 
improved pricing in the yoghurt and 
dairy dessert categories. On a constant 
currency basis normalised EBIT was 
also up 31 per cent as the currency was 
relatively stable.

Sales from new products launched over 
the past three years account for almost 
30 per cent of Soprole’s revenue and 
product innovation continued this year 
with the launch of 32 new products. 
Our new indulgent panna cotta and 
crème caramel desserts exceeded 
expectations. 

Yoghurt is the largest contributor 
to normalised EBIT and growth in 
earnings was driven by our ability 
to increase revenue and margin in a 
price competitive market as a result 
of our strong premium brand position 
in the category.

The new San Bernardo plant in Chile, 
was successfully commissioned in 
April increasing capacity and providing 
the opportunity to capture future 
market growth. 

We maintained our number one 
market share position in yoghurt, 
liquid milk, dairy desserts and 
butter, and increased our market 
share in the mature cheese category 
again this year, consolidating our 
number two position. 

SOPROLE NORMALISED EBIT

31%

In a recent “Chile-3D”1 brand research 
study of 260 brands, which measured 
consumer opinions across three pillars, 
“Prestige”, “Most loved” and “Most 
remembered”, Soprole was ranked as 
the number one brand for “Prestige” 
and “Most Loved” by the Chilean 
people, and was the fourth ranked 
brand overall. It was also the number 
one company across all dairy brands. 

Normalised EBIT in DPA was 46 
per cent lower at $25 million driven 
mainly by lower earnings in DPA 
Manufacturing. This was due to a 
$19 million benefit last year arising 
from the review of manufacturing 
cost recovery arrangements which 
has not been repeated in the current 
year. In addition, normalised EBIT 
in DPA was negatively impacted by 
currency movements. 

1  “Chile 3D-2013” survey from GFK Adimark, April 2013.

34 

FONTERRA INTERIM REPORT 2013

 
Brazil, which is the largest 
market for DPA, delivered a solid 
performance in the first half with 
some pressure on margins in the 
second half due to the cost of 
milk rising. 

The business showed a good recovery 
compared to last year in local currency, 
up nine per cent, but earnings were 
adversely affected by the devaluation 
of the Brazilian Real.

Earnings from DPA Venezuela 
improved, however volumes were 
flat and margins continue to be 
impacted by government price control 
restrictions in the market and currency 
devaluation. We have continued to 
make strategic choices to manage the 
business profitably. Our expectation 
is that Venezuela is likely to remain 
a difficult market in which to operate 
for some time.

Of the remaining businesses in 
Latam the Southern Cone ingredients 
business continued its turnaround 
towards profitability and the Caribbean 
brands business delivered another 
strong year of profitable growth.

Operating costs across Latam 
increased nine per cent mainly due to 
higher storage and distribution costs 
in Soprole, where volume growth 
drove higher wage and freight costs. 
Expenses were also temporarily higher 
as a result of the planned transition to 
our new distribution facility.

Soprole brand was ranked as the number one brand for “Prestige” and “Most Loved” in Chile.

KEY FINANCIALS

NZD MILLION

Total volume2,3 (’000 MT)

Revenue

Gross margin

Gross margin percentage

Operating expenses

Normalised EBIT

Normalised EBIT percentage

Return on Capital Employed

YEAR ENDED 
31 JULY 2013

YEAR ENDED 
31 JULY 20121

ChANGE

377

1,135

303

26.7%

(191)

137

12.1%

18.2%

6%

12%

17%

9%

4%

354

1,010

260

25.7%

(176)

132

13.1%

18.8%

1  The 2012 figures have been restated to reflect the movement of South America farming ventures from NZMP into Latam.

2  Total volume includes intercompany volumes.

3  Volume excludes DPA (Dairy Partners Americas).

FONTERRA ANNUAL REVIEW 2013 

35

 
SUSTAINABILITY AND 
SOCIAL RESPONSIbILITY

SUSTAINABILITY AND  
SOCIAL RESPONSIbILITY

Fonterra seeks to  
ensure an enduring 
Co-operative that 
sustains our farmers  
and the communities 
in which we live and 
work around the world. 
Driven by the needs 
of our consumers, 
customers and 
communities we deliver 
on this commitment 
by leading the way in 
dairying performance, 
providing the natural 
source of nutrition for 
all and ensuring we 
work as part of healthy 
resilient ecosystems. 

36 

FONTERRA ANNUAL REVIEW 2013

Theo Spierings, Brand Ambassador Richie McCaw on Ritchie and Sue Morgan’s farm, Arapuni.

Sustainable 
Farming

We recognise that sustainability 
starts at home, on-farm, with 
our farmers leading the way 
by responsibly and efficiently 
managing the use of natural 
resources and ensuring a safe 
and secure source of quality milk.

SUPPLY FONTERRA

Fonterra has created an innovative 
programme to guide and support our 
farmers to achieve good management 
practices on-farm. The Supply Fonterra 
programme is a first for dairy in 
New Zealand and provides proactive 
initiatives that support our farmers and 
industry as a whole. Our programme 

sets out environmental and food safety 
requirements and provides support to 
help farmers identify and manage risk, 
and future-proof their farming systems.

The environmental programmes 
currently cover effluent management, 
waterway management and nitrogen 
management. A water use management 
programme is being implemented.

EFFLUENT MANAGEMENT 

Every dairy farm is required to have 
effluent systems and management 
practices capable of 365-day 
compliance with regional council 
regulations. Farms are assessed each 
year during the annual Farm Dairy 
and Environmental Assessment to 
ensure they meet these standards. 
Environmental Improvement Plans  
are agreed with farmers to ensure 
resolution of any issues identified and 
to future-proof systems as appropriate.

The Season-end numbers show a 23 
per cent reduction in effluent issues 
referred from on-farm Farm Dairy and 
Environmental Assessments. A total 
of 3,915 cases have been resolved for 
the programme to date (since August 
2010), of which 1,516 were closed in the 
past financial year.

WATERWAY MANAGEMENT

Fonterra requires permanent exclusion 
of all stock from waterways on farms 
by 1 December 2013. A waterway is 
defined as a river, stream, drain, canal, 
lake or wetland that permanently 
contains water and is, at any time of 
the year, more than a metre wide and 
30 centimetres deep. Using mapping 
technology, farms and waterways are 
mapped during the annual Farm Dairy 
and Environmental Assessment to 
ensure we can measure progress. 

As at 31 July 2013, we had 
mapped 8,483 farms. Farmers 
are making significant progress 
to exclude stock from defined 
waterways, with 18,480 
kilometres of waterways 
currently mapped as being  
stock excluded.

NITROGEN MANAGEMENT

Efficient nitrogen use can help reduce 
the risk of nutrient loss to surface 
and ground water. The Nitrogen 
Management Programme aims to let 
farmers know where their farm sits 
relative to peers for nitrogen conversion 
efficiency and nitrogen leaching loss 
risk. This year farmers who provided 
nitrogen records will receive a report 
showing their farm’s performance on 
these metrics.

Fonterra Farmer Shareholder Mark McDonald is passionate about his riparian planting.

SUSTAINABLE DAIRYING:  
WATER ACCORD

Fonterra is a signatory to the pan 
industry Sustainable Dairying Water 
Accord which supersedes the Dairying 
and Clean Streams Accord. The stated 
purpose of the Accord is to enhance the 
overall performance of dairy farming as 
it affects freshwater and is an expression 
of the dairy sector’s commitment to 
industry self-improvement. 

Supply Fonterra will continue 
to align its environmental 
programmes to the Water 
Accord’s requirements to 
support our farmers in meeting 
the commitments.

ANIMAL HEALTH AND WELFARE

Fonterra’s commitment to Animal 
Welfare is based on the Five Freedoms 
as set by the World Organisation for 
Animal Health. Animals are the core 
of our business and their welfare 
and wellbeing is paramount. We are 
committed to ensuring dairy cattle 
have a good quality of life.

One of our key sustainability goals is  
to have global animal welfare standards 
and supporting programmes across all 
regions by 2020. We are working closely 
with global industry organisations such 
as the Sustainable Agriculture Initiative 
and the World Organisation for Animal 
Health to develop global animal welfare 
best practice standards, indicators 
and outcome measures. These will 
become the benchmark for Fonterra’s 
2020 Animal Welfare standards and 
will incorporate measures for our on-
farm performance. 

FONTERRA ANNUAL REVIEW 2013 

37

 
SUSTAINABILITY AND 
SOCIAL RESPONSIbILITY

 Our goal 
builds on our 
leadership 
as the first 
major dairy 
producer 
to provide a 
carbon footprint 
for our New 
Zealand origin 
productions.

38 

FONTERRA ANNUAL REVIEW 2013

NEw ZEALAND 

CARBON FOOTPRINT 

Our goal builds on our leadership as 
the first major dairy producer to provide 
a carbon footprint for our New Zealand 
origin productions. It measures the 
total quantity of greenhouse gases 
released to the atmosphere over 
the life cycle associated with the 
production of the measured dairy 
ingredients or products. We were 
also significant contributors to the 
development of a globally accepted 
methodology of accounting for 
greenhouse emissions in dairy.

NEW ZEALAND-SOURCED MILK

The 2011/12 full lifecycle emission for 
milk at the farm gate is 0.90kg CO2e 
per kg of fat and protein corrected 
milk (FPCM). This is a three per cent 
reduction on the previous year and 
a one per cent reduction from the 
2009/2010 baseline emissions. 

The annual emission milk footprint 
for New Zealand milk is subject to 
economic and, particularly, climatic 
factors such as drought. In 2011/12, 
good growing conditions meant higher 
production per cow was achieved with 
less need for supplementary feeds 
compared to 2010/11. On-farm emissions, 
which make up approximately 85 per 
cent of the total carbon footprint, have 
reduced by two per cent since 2009/10, 
but the use of supplementary feeds, 
including palm kernel expeller (PKE), 
has increased. 

The graph on the right shows  
New Zealand milk emissions trends  
by major element. Deforestation 
emissions relating to the production of 
PKE (brought-in feeds) as a by-product 
of the palm oil industry are taken into 
account according to the International 
Dairy Federation (IDF) accounting 
methodology. Fonterra continues  
to work with PKE suppliers towards 
developing better transparency and  
a reduction in PKE related emissions.

 
GREENHOUSE GAS EMISSIONS-ON-FARM TRENDS

kg CO2 e per kg of FPCM

1.0

0.8

0.6

0.4

0.2

0

0.65

0.65

0.64

0.11

0.10

2009/10

0.05

0.11

0.10

2010/11

0.07

0.11

0.10

2011/12

0.06

Animal Emissions

Other on-farm

Land-use Change

Brought-in Feeds

AUSTRALIA

SUSTAINABILITY FARM  
PROjECTS AUSTRALIA

Fonterra is committed to improving 
farmer profitability and environmental 
performance. Since 2011 Fonterra 
Australia has rolled out programmes  
to support both these objectives and 
20 per cent of our farm base has 
been included in one or more since 
their inception. Some of the benefits 
realised have been the contribution 
to reducing greenhouse gas emission 
and the reduction of fertiliser waste to 
streams or the atmosphere.

Successful models designed and 
trialled by Fonterra, in co-operation 
with our farmers, saw immediate 
results which attracted outside funding 
partners like the Australian and State 
Governments, which have invested 
over A$500,000 in additional funds 
to extend the programme to a greater 
Fonterra supplier base.

These projects are proving 
to be a great example of 
‘Learning by doing’ to improve 
farm sustainability.

ChINA
Fonterra acknowledges the need to 
progressively establish benchmarks 
and targets for other geographies 
where we operate, and to report on 
progress against these. An on-farm 
carbon footprint assessment will be 
completed for our China farms and 
will be reported against at the end of 
the 2014 financial year.

FONTERRA ANNUAL REVIEW 2013 

39

 
SUSTAINABILITY AND 
SOCIAL RESPONSIbILITY

Sustainable  
Manufacturing

Operating sustainably is a 
foundation of our success and 
we are actively committed 
to reducing emissions, waste 
reduction and water efficiency 
and using energy in a more 
efficient way. We aim to improve 
our performance each year in 
these priority areas.

NEw ZEALAND  
AND AUSTRALIA

Darfield Drier Two.

EMISSIONS 

ENERGY

Greenhouse gas emission intensity 
decreased from 0.64 to 0.63 tonnes 
CO2e per tonne of production, from 
2011/12 to 2012/13, a two per cent 
reduction. The drought in the North 
Island of New Zealand impacted 
emission intensity as a higher 
proportion of milk was processed in 
coal-fired plants in the South Island 
where natural gas is not available. 
This led to an increase in the average 
emission intensity but this was offset 
by efficiencies elsewhere. 

During the year, Fonterra’s Spreyton 
site in Tasmania invested A$6.5 million 
to convert from coal to natural gas-
fired boilers which has led to a  
48 per cent reduction in reported 
emissions intensity for this site.

The efficient use of energy contributes 
to our goal of reducing emissions. 
We have, to date, focused on reducing 
and measuring the energy consumption 
involved in producing a tonne of 
ingredients and reporting has been 
on this basis. The reporting this year 
includes emissions for both ingredient 
and consumer products. 

Energy use per tonne of production in 
New Zealand and Australia decreased by 
one per cent from 8.49 GJ/tonne in the 
2012 financial year to 8.38GJ/tonne in 
the 2013 financial year. 

ENERGY USE PER TONNE IN 
AUSTRALIA AND NEW ZEALAND 
MANUFACTURING OPERATIONS

Manufacturing energy use per tonne of production (GJ/t)

8.41

8.40

8.49

8.38

10

8

6

4

2

0

40 

FONTERRA ANNUAL REVIEW 2013

2010

2011

2012

2013

ENERGY EFFICIENCY 
PROGRAMME

Fonterra is in its 10th year of running 
one of New Zealand’s largest energy 
efficiency programmes aimed at 
reducing the energy intensity per 
tonne of product manufactured. In the 
2013 financial year, the energy intensity 
per tonne for ingredient products has 
decreased by 14 per cent compared to 
when the programme began in 2003. 

Energy efficiency initiatives have 
continued with the commissioning 
of Stage 1 of the Darfield site, where 
the incorporation of energy efficient 
technology is reflected in a low 
energy use per tonne recorded over 
the 2012/13 Season for the site. 
Several energy saving initiatives were 
undertaken at the Edendale site during 
2012/13 and these are indicative of 
activity throughout New Zealand 
manufacturing. One of Edendale’s 
initiatives focused on improving 
the pasteurisers’ heat regeneration 
resulting in significant energy 
savings and a reduction in the site’s 
greenhouse gas emissions.

WASTE 

Fonterra’s eco-efficiency programme 
continues to develop and incorporate 
best practice into new and existing 
manufacturing operations across 
New Zealand. In 2013, 94 per cent of 
waste was reused or recycled in our 
New Zealand operations, including 
our consumer business, against a 
commitment of 90 per cent. 

The ongoing success in 
minimising waste to landfill is 
due to the benefits realised 
through programmes such as 
Solid Waste Reduction systems 
and the Recycle Lab. The Recycle 
Lab is an innovative recycling 
and waste minimisation program 
that, since being established 
in 2011, has reduced waste to 
landfill by over 3,700 tonnes.

WATER

In the 2013 financial year, Fonterra 
New Zealand’s operations used 40 
million cubic metres of fresh water 
and recycled or reused six per cent 
of this. The higher consumption in 
2013 relates to higher milk processing 
and the inclusion of the New Zealand 
consumer sites, plus the new Darfield 
and Studholme sites, in the monitoring.

Our Australian sites used 3.7 million 
cubic metres of water in the period from 
1 July 2012 to 30 June 2013, compared to 
3.2 million cubic metres in the prior year. 
This was an increase over the previous 
year largely driven by increased 
production and a higher proportion 
of water intensive products, notably 
demineralised whey at Stanhope.

QUALITY
In 2013, we continued our strong 
focus on our quality and food 
safety infrastructure, through 
the enhancement of our Quality 
Standards within the Fonterra Quality 
System. These outcome-based 
Standards specify our non-negotiable 
requirements with which our global 
operations must comply.

A controlled self-assessment against 
the Fonterra Quality Standards across 
all our majority owned operations 
revealed an inaugural compliance 
score of 95 per cent providing baseline 
data from which we are generating 
improvement programmes.

We established a food safety and 
quality risk management framework to 
ensure we identify and remain ahead 
of emerging food safety risks, including 
mitigation activities and escalation 
reporting. We established a Food 
Integrity Council at senior management 
level, both to track emerging risks 
and to lead Fonterra’s commitment to 
quality and food safety.

Raw milk quality continues to lift as 
our international milk pools continue 
to focus on quality and safety 
improvements. Milk quality audits and 
improvement programmes are being 
carried out across the 16 countries 
where we source milk. At the same 
time there is an increasing awareness 
regarding on-farm sustainability and 
how it relates to the local business 
environment where we operate.

One milk quality improvement project 
of note was the successful installation 
of a solar refrigeration unit at Hanwella 
Chilling Centre in Sri Lanka. During 
2013, this became fully operational, 
delivering a reduction in energy usage 
and improvement in quality through 
reliable and consistent raw milk chilling.

The Fonterra Approved Supplier 
Programme uses a risk based 
approval process, which incorporates 
certification schemes recognised 

through the Global Food Safety 
Initiative. The programme ensures we 
operate a robust and safe approval 
process for procured ingredients, 
packaging and third party sourced 
dairy products. The level of compliance 
of our suppliers to the programme 
continues to improve and audits of our 
high risk suppliers and joint ventures 
were conducted in over 25 countries.

Our overall product performance was 
once again assessed by Fonterra’s 
customers as being world class, via 
our 2013 customer value management 
survey where we achieved a score 
of 8.1 for the year. It is the fourth 
consecutive year in which we have 
achieved a value of above 8.0 which 
is considered best in class.

hEALTh AND SAFETY
At Fonterra we believe that sustainable 
success can only be achieved through 
our people. People make the difference 
and caring for our people is a key 
foundation to the way we operate. 
Nothing is more important. We 
focus on taking care of our people, 
contractors and any other people 
involved with Fonterra, including 
suppliers, customers and the public. 

TOTAL INJURY FREQUENCY RATE

36.5

40

30

20

10

0

23.7

18.2

14.3

12.7

8.8

2008

2009

2010

2011

2012

2013

TRIFR (per million work hours)

FONTERRA ANNUAL REVIEW 2013 

41

 
SUSTAINABILITY AND 
SOCIAL RESPONSIbILITY

PEOPLE

HEALTH & 
WELLNESS

INJURY
MANAGEMENT

LEADERSHIP 
CULTURE &
ENGAGEMENT

CORE
STANDARDS

LIFE
SAVERS

PLANT &
EQUIPMENT

PROCUREMENT

DESIGN

CAPITAL 
DECISIONS

CRITICAL
RISK

SAFE HOME
AUDIT

PROCESS

We believe that no harm is acceptable 
and this is reflected in our zero harm 
approach to health and safety.

In the 2013 financial year we had three 
key health and safety measures:

•	 Zero fatal incidents – employees, 

contractors and members of the public 
in operations within our control.

•	 Total Recordable Injury Frequency 

rate (TRIFR) of less than 10 per million 
work hours.

•	 Audit scores showing that systems 

and process are implemented and that 
there is extensive engagement within 
our teams. 

We achieved over a 30 per cent 
reduction in Total Injury Frequency 
Rate (TRIFR) from 12.7 to 8.8, sending 
164 more employees home safely, 
compared to 2012. We have delivered 
a new Health and Safety Audit Tool 
with a score across Fonterra of 1.84, 
indicating health and safety systems 
are in place and being embedded. 
Minimum global standards for general 
health and safety requirements, and 
specific standards and control plans to 
manage our critical risks; those risks 
that can result in death or serious harm 
(including process safety risks) have 
been developed. We have launched a 
governance panel with cross-functional 
and cross-business unit representation 
for each critical risk. The panel ensures 
effective compliance of the critical risk 
standard and control plan. In 2013 we 
undertook global research involving 

17,103 of our people to understand 
what drives engagement for health 
and safety for Fonterra overall, as 
well as within our different regions 
and business units. These research 
insights will drive our leadership and 
engagement initiatives in the 2014 
financial year. We completed the 
rollout of First Priority – our risk and 
incident management system across all 
of our global locations. This allows for 
consistent reporting of incidents and 
management of risk in all the countries 
in which we operate.

Supporting  
our Communities

As part of the communities 
where we live and work we have 
a responsibility to nourish, care 
and protect. Our community 
activities are targeted to enrich 
people’s lives and make a real 
difference to those around us.

NEw ZEALAND

FONTERRA MILK FOR SCHOOLS

‘Fonterra Milk for Schools is caring 
for New Zealand kids’

Fonterra Milk for Schools is helping 
build the health of future generations 
of New Zealanders. Primary-aged 
school children (Year 1–6) are eligible 
for the programme, covering 350,000 
children in more than 2,000 schools. 
The national rollout will be completed 
by the end of April 2014, with all 
children participating in the programme 
benefiting from the goodness of milk 
provided daily in a free pack of chilled 
Anchor™ Lite UHT Milk.

A Fonterra tanker driver talks to students at Riverdale School.

42 

FONTERRA ANNUAL REVIEW 2013

Fonterra expects to invest 
$15–$20 million per year in  
the Milk for Schools programme, 
depending on the final number 
of participating schools and 
children. Over 75 per cent of 
eligible schools have indicated 
their interest in participating. 

KICKSTART BREAKFAST

KickStart Breakfast is a New Zealand 
breakfast-in-schools programme. 
Sanitarium provides the Weet-Bix, 
Fonterra the Anchor™ Milk, and 
together we work collaboratively 
with local school communities to 
provide a healthy breakfast to those 
children that need it most. 

KickStart Breakfast is the largest 
programme of its kind in New 
Zealand, with more than 590 
schools enrolled. Over five 
million breakfasts have been 
served since 2009.

In May 2013, the New Zealand 
Government announced support of 
up to $9.5 million ($1.9 million per year 
for five years) to extend the KickStart 
Breakfast programme from two to 
five days a week, matching the value 
of the contribution from Fonterra 
and Sanitarium. This expansion of 
KickStart Breakfast will be rolled out 
to all schools that want and need the 
programme over the next year.

Riparian planting by volunteers in their local community.

DEPARTMENT OF CONSERVATION 
PARTNERSHIP 

This year, we joined forces with the 
Department of Conservation (DOC) 
in a $20 million, 10-year programme 
to enhance the natural habitat of 
sensitive waterways around New 
Zealand. With DOC’s conservation 
advice and expertise, along with 
Fonterra’s on-farm environmental 
progamme and support, our 
partnership is out to make a 
meaningful difference to the water 
quality at five sites near Fonterra’s 
farms and factories.

Catchment Care, a four-year partnership 
with non-profit organisation 

Conservation Volunteers New Zealand, 
has provided volunteer support to help 
local communities complete riparian 
and wetland planting, fencing, weed 
removal, building and maintaining 
walking tracks. 186 hectares have been 
improved by the programme this year, 
bringing the total hectares improved 
to 388. 

Conservation Volunteers New 
Zealand will continue to provide 
volunteer support services 
where appropriate through the 
partnership with the Department 
of Conservation. 

FONTERRA ANNUAL REVIEW 2013 

43

 
Our scholarship programme, which 
has operated since 2010, is designed 
to attract, support and encourage 
more young talent to farming and food-
related study in order to promote the 
development of the food industry in 
China. We provide RMB4,000 
to 100 students a year studying 
animal husbandry or food science, 
and there are currently 400 students 
in the programme. 

In partnership with the Ministry 
of Agriculture we operate farmer 
education programmes in Hebei, 
Shandong and Shanxi. These events 
attract some 1,000 farmers annually, 
with agricultural experts lecturing 
on animal welfare, nutrition and 
environmental sustainability.  
The programme, which is part of 
our commitment to develop China’s 
dairy industry, also involves visits to 
New Zealand by Ministry delegations.

We are also partnering with the 
Soong Ching Ling Foundation 
to provide safe drinking water 
for more than 3,000 villagers 
in Guang’an City, Sichuan 
Province. The RMB 1 million 
project has seen 140 wells 
drilled and some 40 kilometres 
of water pipeline developed.

ChINA

SOONG CHING LING 
FOUNDATION

The Fonterra Rural Maternity and Infant 
Healthcare initiative, in partnership 
with the Soong Ching Ling Foundation, 
continues to improve the lives of 
mothers and their babies in rural China.

We committed US$5 million 
to this five-year programme 
in 2009. It has delivered 
ambulances and medical 
equipment for healthcare 
workers and has helped increase 
hospital delivery rates and 
decrease maternal and infant 
mortality in Guizhou in 2013. 

In the past year, in Guizhou, average 
hospital delivery rates have increased 
by 12 per cent; maternal mortality 
has decreased by 33 per cent and 
infant mortality by nine per cent. The 
programme has provided training for 
11,467 healthcare workers in 37 counties 
within the Guizhou province, improving 
their medical skills. The fleet of 15 
ambulances has carried 2,269 women 
and patients in critical condition – 
driving a total of 154,601 kilometres in 
often difficult, mountainous areas to 
reach medical facilities.

Fonterra is now working on a range 
of collaborative partnerships with 
the Soong Ching Ling Foundation 
and China’s Ministry of Agriculture 
to promote good nutrition through 
educational and community initiatives.

SUSTAINABILITY AND 
SOCIAL RESPONSIbILITY

FONTERRA GRASS ROOTS FUND

The Fonterra Grass Roots Fund provides 
support for a wide range of community 
projects with grants between $500 and 
$5,000. Seven regional Committees 
and Champions are spread across 
New Zealand to ensure that the local 
communities where we operate each 
year get a fair share of support. This 
year, we received 841 applications 
and provided approximately $600,000 
to 289 New Zealand community 
organisations and projects. In 2014, 
two call periods will be held, in 
August and March. We look forward 
to supporting and giving back to the 
communities where we live and work, 
through initiatives which meet a social 
need, in line with our commitment to 
make a difference.

44 

FONTERRA ANNUAL REVIEW 2013

SOUTh EAST ASIA 

FONTERRA CHILDFUND 
PARTNERSHIP

Since 2011, Fonterra has partnered 
with international child development 
organisation, ChildFund, to improve 
the overall development of the most 
deprived, excluded and vulnerable 
children aged 0–5 years old in Asia.

Our joint programmes support 
integrated early childhood 
development services, both in centres 
and community-based programmes, in 
target communities in Indonesia, the 
Philippines and Sri Lanka. 

More than 2,000 children, 
siblings, parents, teachers, 
partners and volunteers 
benefitted from fast-tracked 
health, education and nutrition 
services in year one. The next 
stage of this programme will 
benefit more than 1,800 children 
at pre-schools or home-based 
early learning centres, and 700 
teachers and facilitators from 
an integrated set of health and 
education activities.

Sri Lanka early childhood development centre.

SRI LANKA
Fonterra has operated in Sri Lanka 
for over 35 years. In February 2013, a 
small farmer development programme, 
to support the sustainability of the 
local dairy industry by increasing the 
capability and capacity of local milk 
producers, was established. We collect 
milk from these producers for 
processing at our local site. The Milk 
Sourcing Project spans three areas: 
farmer training and development, 
model farms and milk collection hubs, 
and working with the Sri Lankan 
authorities and contributing to student 
development opportunities to advance 
the industry.

Farmer training and development 
favours the “hands on” approach 
through field days, discussion groups, 
practical demonstrations and mentoring.

We are aiming for best practice 
farming techniques to be learnt 
and adopted by local farmers so 
they can farm more sustainably, 
productively and profitably. 

This is a long-term commitment but  
we are confident that best practice 
techniques can become embedded in 
local farming systems within a 5–10 
year timeframe.

We also work with model farms to provide 
practical training and advice, which 
acts as local demonstrations of best 
dairy farming practice to local farmers.

FONTERRA ANNUAL REVIEW 2013 

45

 
CORPORATE
GOvERNANCE

CORPORATE 
GOvERNANCE

The Board and Management of Fonterra are committed to achieving the highest 
standard of corporate governance and leadership. 

To support our role as a Board, we have developed governance systems that reflect 
Fonterra’s unique characteristics and requirements as a significant New Zealand based 
co-operative competing in the global dairy market.

THeO SPIerINgS  
CHIEF EXECuTIvE

JOHN wILSON 
CHAIRMAN OF THE bOARd

IAN BrOwN 
SHAREHOLdERS’ COuNCIL CHAIRMAN

46 

FONTERRA ANNUAL REVIEW 2013

We focus on governance in a way that promotes:

•  The interests of our Shareholders.

•  Fonterra’s Co-operative philosophy which is largely expressed through our Co-operative 

Principles.

• 

• 

• 

• 

 Transparency, giving our Shareholders and other stakeholders the information they need 
to assess our performance.

 Effective risk management to ensure that Fonterra meets its business objectives and all 
legal requirements. 

 A good balance between the roles and functions of the Board and Management.

 Communication with important stakeholder groups, including Farmer Shareholders, 
employees, customers, Unit holders, debt investors, governments and the communities 
within which Fonterra works.

CHANGES TO THE  
FONTERRA BOARD

There were a number of changes 
to the Fonterra Board during the 
financial year ending 31 July 2013.

In December 2012, John wilson 
became Chairman of the Board 
following the retirement of Sir henry 
van der heyden. Sir henry stayed on 
as a Director until resigning from the 
Board in May 2013.

In April 2013 Ralph waters retired 
from the Board as an Appointed 
Director, having served on the Board 
for over six years.

Blue Read was elected as a Farmer 
Director in December 2012.

Simon Israel was appointed as an 
Appointed Director in May 2013.

Compliance with Best Practice 
Governance Standards

•	 review	and	approval	of	the	Group	

strategy and business plans;

•	 appointment	of	the	Chief	Executive	
and reviewing the Chief Executive’s 
performance;

•	 delegation	of	authority	to	management,	
and monitoring the exercise of that 
authority;

•	 engagement	in	the	development	of	
the strategic plan and setting the 
strategy for the Group and for the major 
business units within the Group;
•	 approval	of	significant	acquisitions	

and disposals outside management’s 
delegated authorities; 

•	 oversight	of	the	Board	Committees	

and the areas covered by each of those 
Committees; and,

•	 approval	and	reporting	of	the	Group’s	
financial performance to Shareholders.

The Fonterra Board’s governance 
framework takes into consideration 
contemporary standards in New Zealand 
and Australia, incorporating principles and 
guidelines issued by the Financial Markets 
Authority, the best practice code issued by 
NZX for the Fonterra Shareholders’ Market 
and the ASX Corporate Governance Council 
Principles and Recommendations (ASX 
Principles). These are guidelines designed 
to maximise company performance and 
accountability in the interests of 
shareholders and the broader community.

Fonterra complies with the Fonterra 
Shareholders’ Market Corporate 
Governance Best Practice Code.

gUIDeLINe 1: LAY SOLID 
FOUNDATIONS FOr mANAgemeNT 
AND OVerSIgHT

Our Board Charter

The Board Charter outlines the key values 
and practices of Fonterra and provides a 
reference point for the Board as a whole, 
and for individual Directors, in the 
execution of their duties. The Charter is 
reviewed annually, as are the Committee 
Charters, and is available on fonterra.com.

The roles and responsibilities of the Board 
as set out in the Board Charter include:
•	 declaration	of	the	Farmgate	Milk	Price	

and Dividends;

•	 review	of	the	dividend	policy 

and declaration of the interim and 
final dividend;

FONTERRA ANNUAL REVIEW 2013 

47

 
CORPORATE
GOvERNANCE

The performance of senior executives is 
evaluated using the same principles that 
are applied to the performance assessment 
of other managers and people leaders in 
Fonterra. There is a performance framework 
agreed with the Fonterra Management 
Team that includes key principles of:
•	 clarity	and	prioritisation	of	objectives;
•	 agreement	of	expectations;	
•	 managing	performance	with	respect	to	

clear milestones; 

•	 ‘how’	as	well	as	‘what’	–	Fonterra’s	

values guiding everyday behaviours;

•	 ensuring	sustainable	growth	in	

capability and performance; and,

•	 ongoing	feedback,	coaching	and	review.

New executives are introduced into 
the business using a robust induction 
programme with clearly defined 
expectations and timescales tailored to 
their specific role, covering areas such as 
team leadership, stakeholder management 
and operational expectations relevant to 
their position.

gUIDeLINe 2: STrUCTUre THe BOArD 
TO ADD VALUe

Our Board

The Constitution of Fonterra provides for 
not more than 13 Directors and sets out 
how they are appointed.

In accordance with the Constitution, 
not more than nine Directors are 
elected by Farmer Shareholders from 
the Shareholder base, and not more 
than four Directors are appointed by the 
Board. The Appointments, Remuneration 
and Development Committee oversees 
the process for identifying and 
recommending potential appointees, and 
makes appropriate recommendations 
to the Board. The Board of the Fonterra 
Shareholders’ Fund is also consulted.

The Appointed Directors are selected 
to enable the Board to access a full 
complement of skills and competencies 
needed to lead an enterprise of Fonterra’s 
size, sophistication and complexity. They 
bring to the Board perspectives and 
experience to augment the direct industry 
knowledge and other expertise provided 
by the Elected Directors. 

Elected Directors must be qualified 
as Shareholders under section 12.3 of 
the Constitution and are therefore not 
considered Independent Directors. 
Appointed Directors may not be 
Shareholders and they are expected by 
Fonterra to maintain independence for 
the length of their term. The Board has 
determined that Simon Israel, David 
Jackson, Sir Ralph Norris and John waller 

48 

FONTERRA ANNUAL REVIEW 2013

are Independent Directors under the 
Fonterra Shareholders’ Market Rules as at 
31 July 2013.

John wilson, who is an Elected Director, 
is the Board-elected Chairperson 
and following good governance, the 
Chairperson and Chief Executive Office 
roles at Fonterra are not exercised by the 
same individual.

Nominations Committee

As noted above, the Appointments, 
Remuneration and Development Committee 
oversees the process for appointments to 
the Board. To the extent the Board is 
responsible for appointing Directors, the 
Appointments, Remuneration and 
Development Committee (AR&D) satisfies 
the role of a Nomination Committee. 

Board meetings

Performance assessment

Directors formally assess the performance 
of the Board as a whole each year. A regular 
programme of peer review of individual 
Directors also occurs. Feedback from 
senior management is incorporated into 
these processes as appropriate, and the 
performance of the Board against its 
Statement of Intentions is monitored by 
the Shareholders’ Council and reported 
to Shareholders annually. The Board is 
also responsible for reviewing the Chief 
Executive’s performance. 

Independent professional advice

Any Director of the Board is entitled to 
seek independent professional advice 
relating to the affairs of the Company or 
to his or her other responsibilities as a 
Director. Fonterra will pay the reasonable 
cost of independent professional advice.

gUIDeLINe 3: PrOmOTe eTHICAL AND 
reSPONSIBLe DeCISION mAkINg

Ethics framework

The Board is committed to maintaining high 
ethical standards across the Group, in all 
aspects of the business in all parts of the 
world. Fonterra’s Code of Business Conduct 
–	The	Way	We	Work	–	provides	practical	
guidelines on how to apply Fonterra’s values 
in everyday work situations and when 
working with customers, Shareholders, 
suppliers and the wider community. 
This document is available in several 
languages, to facilitate its accessibility to 
Fonterra’s global employee base.

The way we work has been written in 
simple, straightforward language. An 
independently run telephone, e-mail and 
web-based hotline provides individuals 
with a confidential channel to raise difficult 
ethical issues. In the 2013 financial year, 20 
calls were raised globally with the hotline. 
All were fully investigated and appropriate 
action taken, including managing issues 
through other hR processes.

The Board meets formally at least seven 
times a year and has regular and ad hoc 
teleconferences to ensure the Board is 
kept informed, and to deal with specific 
issues as they arise. Between full Board 
meetings, the Board uses Committees 
and working Groups to advance its work 
programme and to enhance the efficiency 
and effectiveness of its decision making.

Information for the Board

It is important that all members of the 
Board are appropriately informed of the 
Group’s activities. 

Directors are supplied with detailed 
monthly performance reports and analysis 
in advance of all Board meetings, together 
with papers on any significant commercial 
initiatives, and information on the 
Group’s competitive position and general 
economic indicators.

The Directors also make a point of meeting 
away from head-office on a semi-regular 
basis so that they can broaden their 
understanding of the business through 
direct contact with managers and 
customers. Directors also regularly visit key 
markets to gain a better understanding of 
the global dairy market. 

Director Training

Following appointment to the Board, 
Directors undertake an induction 
programme to familiarise themselves with 
the Group. Areas covered include:
•	 business	strategy	and	planning;
•	 an	overview	of	key	financial	metrics	to	

monitor business performance;

•	 an	overview	of	material	areas	of	the	
Fonterra business, through meetings 
with key executives; and,

•	 the	Fonterra	Constitution	and	other	

governance systems.

Directors are expected to keep themselves 
abreast of changes and trends in the 
business and in the Company’s 
environment and markets, and trends in 
the economic, political, social and legal 
climate generally. Directors are also 
expected to keep up to date with 
governance issues.

Board Committees

COMMITTEE OR GROUP

MEMBERShIP AS AT 31 JULY 2013

PURPOSE

Audit, Finance 
and Risk Committee 
(AFRC)

Appointments, 
Remuneration  
and Development 
Committee (AR&D)

Co-operative Relations 
Committee (CRC)

Governance and 
Representation 
Committee (GRC)

International Farming 
Board Committee 
(IFBC)

David Jackson (Chair)
David MacLeod
Ian Farrelly

John wilson (Chair)
David Jackson (observer)
Ian Farrelly
John Monaghan

John Monaghan (Chair)
Ian (Blue) Read
Jim van der Poel

Malcolm Bailey (Chair)
John Monaghan
Ian (Blue) Read

Jim van der Poel (Chair)
Ian Farrelly
David Jackson

John waller
Malcolm Bailey
Sir Ralph Norris

Simon Israel
Sir Ralph Norris

To assist the Board in fulfilling its governance responsibilities in 
relation to Fonterra’s financial reporting, audit activities, treasury 
matters and risk management and internal control frameworks.

To assist the Board in fulfilling its governance responsibilities 
in relation to the recruitment, retention, remuneration and 
development of Directors, executives and other employees,  
and to promote a safe and healthy working environment.

Malcolm Bailey
Nicola Shadbolt

To assist the Board in fulfilling its governance responsibilities 
in relation to the supply of milk from Fonterra suppliers, and to 
seek to resolve supplier complaints before reference to the Milk 
Commissioner.

Nicola Shadbolt

To assist the Board in reviewing and developing the model for 
Governance and Representation.

Nicola Shadbolt
John wilson

To assist the Board in ensuring that International Farming and farm 
extension services options are consistent with strategy and that 
appropriate risk mitigations, financial measures and operational 
controls are in place.

Board and Committee Attendance

John wilson1

David Jackson

David MacLeod

Sir henry van der heyden2

Ian Farrelly

Jim van der Poel

John Monaghan

John waller

Malcolm Bailey

Nicola Shadbolt

Ralph waters3

Sir Ralph Norris

Ian (Blue) Read4

Simon Israel5

Total Meetings

BOARD

REGULAR

SPECIAL

AFRC

9/9

8/9

9/9

8/8

9/9

9/9

9/9

9/9

9/9

9/9

4/7

7/9

4/4

2/2

9

9/9

8/9

9/9

7/7

8/9

9/9

9/9

9/9

8/9

8/9

6/6

8/9

5/5

1/2

9

–

6/6

6/6

–

5/6

–

–

6/6

3/6

–

–

1/3

–

–

6

AR&D

8/9

–

–

7/9

9/9

–

9/9

–

–

–

7/7

5/9

–

–

9

CRC

–

–

–

–

1/2

3/3

3/3

–

3/3

2/3

–

–

2/2

–

3

IFBC

4/4

4/4

–

–

4/4

3/4

–

–

–

3/4

–

–

–

–

4

1  Chairman from 17 December 2012.

2  Retired as Chairman 17 December 2012, resigned as Director 31 May 2013.

3  Resigned 18 April 2013.

4  Elected 17 December 2012.

5  Appointed 1 May 2013.

Note: The GRC attendances are not tabulated since members of that committee exercised their role during the year through a number of workshops rather than formal committee meetings.

FONTERRA ANNUAL REVIEW 2013 

49

 
CORPORATE
GOvERNANCE

Diversity & Inclusion Policy

Milk Price Panel

Fonterra established a Diversity & 
Inclusion Policy in the latter part of 
the 2013 financial year. This policy acts 
as a statement of intent rather than 
a prescriptive set of instructions or 
measures. A diversity and inclusion 
strategy and accompanying initiatives 
will be developed and prioritised in the 
2014 financial year to achieve the desired 
impact on diversity. work will progress 
through the year and will be reported in 
the 2014 Annual Report. 

As at 31 July 2013, the gender composition 
of the Board comprised 11 male Directors 
and one female Director, with one casual 
vacancy on the Board. The nine Elected 
Directors on the Fonterra Board are elected 
by postal ballot of the Shareholders 
conducted by the Shareholders’ Council, 
and the four Appointed Directors are 
appointed by the Board and ratified by 
Farmer Shareholders. Of 12 Officers that 
reported directly to the Chief Executive at 
the Balance Date, two were female. 

Securities trading policy

Fonterra has adopted a trading policy that 
details the rules for trading in Units and/
or Shares. The policy applies to Directors, 
officers, employees and contractors of 
Fonterra and members of the Shareholders’ 
Council and Milk Price Panel, and is 
additional to legal prohibitions on insider 
trading in New Zealand and Australia.

All Directors comply with the legislative 
requirements for disclosing interests and 
with the Securities Trading Policy which 
regulates both Directors and management 
in their personal dealings with Fonterra 
securities and those of related companies.

gUIDeLINe 4: SAFegUArD INTegrITY 
IN FINANCIAL rePOrTINg

Audit, Finance and Risk Committee

There is an established Audit, Finance and 
Risk Committee (AFRC) as described above. 
The AFRC comprises of three Appointed 
Directors and three Elected Directors. 
The committee is chaired by David Jackson, 
who is an Independent Director. 

The auditor is appointed by the 
Shareholders at the Annual Meeting. 
Fonterra encourages the rotation of 
the lead external audit partner in the 
relationship in accordance with best 
practice. AFRC approval is required, 
under the Group’s auditor independence 
policy, for certain activities the auditor 
may undertake for the Group. The 
AFRC will not approve the auditor 
performing any tasks which have the 
potential to create a conflict except in 
exceptional circumstances and then only 
if appropriate safeguards are in place. 

50 

FONTERRA ANNUAL REVIEW 2013

The Board has created the Milk Price Panel 
for the purpose of providing assurances 
as to the governance of the Farmgate Milk 
Price and the proper application of the 
Farmgate Milk Price Manual and the Milk 
Price Principles. 

The Panel does not determine the 
Farmgate Milk Price as this is a decision 
for the Board.

The Dairy Industry Restructuring Act 
requires that the Chair and a majority of 
the members of the Panel (including the 
Chair) are independent. The Panel consists 
of two Appointed Directors, one Elected 
Director and two appropriately qualified 
persons nominated by the Shareholders’ 
Council, at least one of whom must be 
independent. The Chair must be one of 
the Appointed Director members.

The Panel is currently chaired by John 
waller. Other Board members are 
David Jackson and David MacLeod. The 
Shareholders’ Council appointees are 
Richard Punter and Patrick Boyle. The 
Board confirms that at Balance Date, John 
waller, David Jackson, Richard Punter and 
Patrick Boyle are Independent Members 
of this panel. 

gUIDeLINe 5: mAke TImeLY AND 
BALANCeD DISCLOSUre

Continuous disclosure

The Board originally affirmed Fonterra’s 
commitment to promoting a well-
informed and efficient market by signing 
off a Fonterra Group Disclosure Policy 
in December 2010. A major education 
programme was run within Fonterra 
in 2012 to ensure staff are aware of 
Fonterra’s obligations as an equity issuer.

The Policy applies to all Directors and 
Officers of Fonterra and its subsidiaries, all 
Shareholders’ Councillors, the members 
of the Milk Price Panel and all employees 
(including contractors, consultants, 
advisers or secondees). 

The objectives of the Policy are to ensure 
Fonterra continues to provide timely and 
accurate information and fully comply 
with the Fonterra Shareholders’ Market, 
NZSX and ASX continuous disclosure 
regimes and with the Securities Markets 
Act and applicable market rules.

Fonterra and the Manager of the Fonterra 
Shareholders’ Fund have entered into 
an arrangement to co-operate with 
each other and take all steps reasonably 
required to ensure that information to 
be disclosed by either of them under 
the listing rules of the FSM, the NZSX 
or the ASX (as the case may be) is 
disclosed simultaneously to the Fonterra 

Shareholders’ Market, the NZX Main 
Board and ASX. It is intended that 
where NZX, as market operator of the 
Fonterra Shareholders’ Market, receives 
information provided by Fonterra for 
release under the Fonterra Shareholders’ 
Market, NZX will simultaneously release 
the information under the code relating 
to the Fund. This process is intended to 
be automatic. Fonterra simultaneously 
discloses relevant information on ASX. 

gUIDeLINe 6: reSPeCT THe rIgHTS 
OF SHAreHOLDerS

Shareholders’ Council

One of the Board’s most important 
relationships is with the Shareholders’ 
Council. The Council, which is established 
under the Fonterra Constitution, is 
independent of the Board and comprises 
35 Shareholder-elected councillors, each 
representing a different ward. The 
functions of the Council are set out in the 
Constitution. The Council reviews the 
Board’s statement of intentions for the 
performance and operations of the 
Group and publishes an Annual Report, 
commenting on these matters. The Council 
and the Board meet regularly, as do the 
Chairs of the Board and the Council and 
the Chairs of their respective Committees.

Farmer communications

Fonterra is committed to maintaining and 
improving dialogue with our Shareholder 
base to ensure that the objectives of 
both the Group and the Shareholders 
are understood. An extensive Farmer 
Shareholder and supplier relations 
programme is managed by the Group 
Director Co-operative Affairs. Channels for 
electronic communication are provided 
through the fonterra.com and Fencepost 
websites. 

Fonterra’s communications with Farmer 
Shareholders include a Sky Broadcast, a 
monthly Global Dairy Update, Farmlink 
and a regular Chairman’s email. 

As described above Fonterra will release 
to the relevant stock exchanges all 
Shareholder-related information, and will 
comply with the Fonterra Shareholders’ 
Market, NZSX and NZDX Listing Rules 
and ASX Listing Rules with respect to 
Shareholder communications.

Farmer meetings

A schedule of regular meetings with 
Shareholders and suppliers is held across 
the country each year. Often these are 
run in conjunction with the Shareholders’ 
Council, Area Managers and the Fonterra 
Farmer Network.

In addition, the Board consults with 
supplying Shareholders on specific issues 
as they arise. 

Fonterra.com and Fencepost

Presentations on the development of 
the business are available on the 
fonterra.com website. The Group also 
uses email alerts, including regular 
updates from the Chairman and monthly 
Shareholder updates. 

The Fencepost website enables Fonterra 
suppliers, their employees and business 
partners to transact online with Fonterra 
and access information and tools on milk 
production and quality, online statements 
and up to the minute news and weather. 

This site is also used to provide 
information on the business to suppliers.

Annual Meeting

The Board views the Annual Meeting of 
Shareholders, which is held at a different 
venue around New Zealand each year, 
as an opportunity to communicate 
directly with Shareholders and ensures 
that adequate time is provided at these 
meetings for Shareholders to raise issues 
or ask questions from the floor. 

Notices of meetings will be sent to 
Shareholders at least 10 working days 
before the meeting.

The Constitution describes the process 
whereby a Shareholder can raise a 
proposal for discussion or resolution at 
the next meeting of Shareholders at which 
the Shareholder is entitled to vote.

Annual Report

The Group’s Annual Report including 
financial statements and Annual Review, 
together with the half-year reports and 
other material announcements, are 
designed to present a balanced and clear 
view of Fonterra’s activities and prospects 
and are available on the website, 
fonterra.com. 

Other Disclosures

Information on the Group’s performance 
and the expected Cash Payout, annual 
and half-year financial results, Director 
changes, and other significant matters, 
is advised to the market through the 
NZX and ASX in accordance with the 
Disclosure policy. Shareholders and other 
stakeholders receive regular updates on 
these and other issues relevant to them. 

gUIDeLINe 7: reCOgNISe AND 
mANAge rISk

Risk management

Fonterra has a global Group Risk 
Management Policy and Practice, the 
purpose of which is to embed an 

enterprise-wide risk management 
capability within Fonterra to provide a 
consistent method for the identification, 
assessment, control, monitoring and 
reporting of risks faced by the 
organisation. The policy recognises 
that risk represents both opportunity 
and threat and that risk is an integral 
part of business. 

Fonterra’s tolerance for risk is defined in 
the Risk Management Framework (RMF), 
which requires the reporting of material 
risks as appropriate to the Fonterra 
Management Team, Audit, Finance and 
Risk Committee (AFRC) and the Board 
of Directors. 

Fonterra’s Group Risk Management 
Framework was reviewed by the Board in 
2012 and is consistent with the ISO 31000 
Risk Management Standard. 

The Policy is supported by a detailed 
Group Risk Management Standard 
and Guidelines which define the 
mandatory requirements relating to risk 
management for businesses. The Risk 
Management Framework provides a 
consistent methodology and approach 
for the execution of these mandatory 
requirements by specifying processes for:
•	 Identifying	existing	and	potential	

risks which may impact upon business 
objectives; 

•	 Assessing	the	consequence	and	
likelihood of risks identified;

•	 Identifying	key	controls	in	place	to	

address risks;

•	 Evaluating	the	design	and	operating	

effectiveness of controls in mitigating 
risks to an acceptable level; 

•	 Generating	action	plans	to	improve	

controls where required; and,

•	 Regularly	monitoring	risks	and	tracking	

progress against action plans.

Fonterra’s Top 20 risks are presented for 
independent review to the Board on an 
annual basis. This process is supported by 
a formal annual evaluation of Top 15 risks 
by all material business units.

In addition to the annual risk assessment 
process, management performs a 
six-monthly self-assessment of the 
effectiveness of key controls relied upon 
to manage their top risks. A summary 
of the results of this assessment of the 
effectiveness of Fonterra’s internal control 
environment is reported to the AFRC.

Fonterra’s Internal Audit function is 
accountable for formally reviewing 
the effectiveness of the Group’s risk 
management processes, including using 
the outputs of risk assessments to compile 
its audit plan and performing independent 
validation of the control environment.

gUIDeLINe 8: remUNerATe FAIrLY 
AND reSPONSIBLY

Remuneration of Directors

The Constitution modifies the discretion of 
the Board to set remuneration of Directors.

In accordance with the Constitution, 
Shareholders elect an independent 
committee of six Shareholders to consider 
and make recommendations to the Annual 
Meeting on Elected Director remuneration. 
The members of the Directors’ 
Remuneration Committee (DRC) are 
Rodney wilson (Chair), David Gascoigne, 
Murray holdaway, Scott Montgomerie, 
Philip wilson and Gerard wolvers. 

The Board has full discretion over the 
remuneration of Appointed Directors.

OTHer gOVerNANCe BeST 
PrACTICeS

The Board has also reviewed compliance 
with the Principles for Corporate 
Governance issued by the Financial 
Markets Authority. while the Board 
believes it complies with the Principles, 
there are some points of divergence from 
specific Guidelines.
•	 Audit	Committee	membership	
(Guideline 3.4). The majority of 
members are not independent, due 
to the proportion of farmer-elected 
Directors on the Board.

•	 Management	representation	(Guideline	

4.4). The Chief Executive and Chief 
Financial Officer do not certify in the 
published accounts their compliance 
with generally accepted accounting 
practice in New Zealand. The Board 
is directly and legally responsible 
for these documents, and obtains all 
relevant assurances from management 
or other parties.

FSM Waivers

There have been no FSM waivers granted.

FSM Trading Halts

During the reporting period, there 
were no trading halts in the Fonterra 
Shareholders’ Market imposed by the NZX 
as set out in Rule 4.2.2 of the FSM Rules or 
requested by Fonterra other than routine 
temporary halts following the release of 
price-sensitive information to the market 
under the Continuous Disclosure policy.

FONTERRA ANNUAL REVIEW 2013 

51

 
BOARD 
OF DIRECTORS

JOHN wILSON BeCAme CHAIrmAN 
OF THe BOArD IN DeCemBer 2012 
FOLLOwINg THe reTIremeNT OF 
SIr HeNrY VAN Der HeYDeN.

1.  JOHN wILSON
2.  BLUe reAD
3.  DAVID JACkSON
4.  DAVID mACLeOD
5.  IAN FArreLLY
6.  JIm VAN Der POeL
7.  JOHN mONAgHAN
8.  JOHN wALLer
9.  mALCOLm BAILeY
10. NICOLA SHADBOLT
11.  SImON ISrAeL
12.  SIr rALPH NOrrIS kNZm

1.

2.

3.

4.

5.

4.  DAVID mACLeOD

David MacLeod was elected to the Fonterra Board 
in 2011. he is a member of the Audit, Finance and 
Risk Committee and the Milk Price Panel. David also 
serves on the boards of Port Taranaki Limited and 
A.J. Greaves Electrical Limited. he is Chairman of the 
Taranaki Regional Council. David lives near hawera 
in South Taranaki and is a director of P.K.w. Farms GP 
Limited, one of Fonterra’s largest Shareholders.

5.  IAN FArreLLY
B. Agr. 

Ian Farrelly was elected to the Fonterra Board in 
2007. he serves on the Audit, Finance and Risk 
Committee, the Appointments, the Remuneration and 
Development Committee, the International Farming 
Board Committee and the Governance Development 
Committee. Prior to this he had a 20-year career in the 
banking industry including 15 years as head of ASB’s 
Rural Division. Ian is also a director of First Mortgage 
Managers Limited, Spectrum Dairies Limited, Fortuna 
Group Limited and is an Advisor to waikato Stud. 
he also owns and runs a 400-hectare 10,000 animal 
calf rearing farm in Te Awamutu, owns a 50 per cent 
share in three waikato dairy farms and has ownership 
interests in dairy farms in Canterbury.

1.  JOHN wILSON
B. Agr.Sc

John wilson joined the Fonterra Board in 2003 
and became Chairman in 2012. he is Chairman of 
the Appointments, Remuneration and Development 
Committee, and is a member of Fonterra’s 
International Farming Board Committee, a director 
of Turners & Growers Limited and a member of 
the Institute of Directors in New Zealand. 
John lives on his dairy farm near Te Awamutu 
and jointly owns a dairy farming business based 
in Geraldine, South Canterbury.

2.  BLUe reAD

Blue Read was elected to the Board in 2012. he 
sits on the Co-operative Relations Committee and 
the Governance & Representation Committee. 
he was previously the Chairman of the Fonterra 
Shareholders’ Council from 2007 to 2010, having 
been a Shareholders’ Councillor since 2001 and 
Deputy Chairman from 2003 - 2007. Blue has 
previously been Chairman of Cooperative Business 
New Zealand, Taranaki Dairy Section of Federated 
Farmers and Chairman of the New Zealand 
Sharemilkers Association. Blue lives and farms near 
Urenui in Northern Taranaki.

3.  DAVID JACkSON
M.Com (hons), FCA

David Jackson joined the Fonterra Board in 
September 2007 as an Appointed Director. David is 
Chairman of the Audit, Finance and Risk Committee, 
is a member of the International Farming Board 
Committee and serves on the Milk Price Panel. 
David also serves on the boards of Nuplex Industries 
Limited and Mitre 10 (New Zealand) Limited and is 
Chairman of The New Zealand Refining Company 
Limited. David spent more than 30 years with 
accounting firm Ernst & Young in a variety of roles, 
and served as Chairman of the board of management 
for the firm in New Zealand from 1999 to 2002.

52 

FONTERRA ANNUAL REVIEW 2013

 
 
6.

7.

8.

9.

10.

11.

12.

6.  JIm VAN Der POeL

Jim van der Poel was elected to the Fonterra 
Board in 2002. he serves on the Co-operative 
Relations Committee and is Chairman of Fonterra’s 
International Farming Board Committee and is on 
the Fonterra Shareholders’ Fund Board. Jim has won a 
number of industry awards including the AC Cameron 
Memorial Award, 2002 New Zealand Nuffield 
Farming Scholarship, Sharemilker/Equity Farmer of 
the Year and the Dairy Exporter Primary Performer 
Award. Jim and his wife Sue live at Ngahinapouri in 
the waikato and have farming interests in waikato, 
Canterbury and the United States.

7.  JOHN mONAgHAN

John Monaghan was elected to the Fonterra Board 
in 2008 and is currently Chairman of the Co-
operative Relations Committee and serves on the 
Appointments, Remuneration and Development 
Committee and the Governance and Representation 
Committee. he previously chaired the External 
Relations Committee and sat on the Capital Structure 
Committee. Prior to joining the Board John was 
Chairman of the Shareholders’ Council. he is also 
a director of Centre Port Limited and Centre Port 
Properties Limited. he has farming interests in the 
wairarapa and Canterbury regions.

8.  JOHN wALLer
BCom, FCA

John waller joined the Fonterra Board in February 
2009 as an Appointed Director. John is Chairman 
of the Milk Price Panel and is also a member of the 
Audit, Finance and Risk Committee. he is Chairman 
of the Bank of New Zealand and the Eden Park Trust. 
he is a director of National Australia Bank Limited, 
BNZ Investments Limited, haydn & Rollett Limited, 
National Equities Limited, Alliance Group Limited, 
Sky Network Television Limited, Property for Industry 
Limited and Donaghys Limited. John was a partner at 
PricewaterhouseCoopers for over 20 years. he was 
also a member of their board and led their advisory 
practice for many years.

9.  mALCOLm BAILeY
B. Agr. Econ 

Malcolm Bailey was elected to the Fonterra 
Board in 2004. he sits on the Audit, Finance and 
Risk Committee and the Co-operative Relations 
Committee. Malcolm also represents Fonterra on the 
Dairy Companies Association of New Zealand, and is 
a member of the International Food and Agricultural 
Trade Policy Council. he is a director of westpac New 
Zealand Limited, hopkins Farming Group Limited, 
Gleneig holdings Limited and Agrico holdings 
Limited. he is also the Independent Chair of the Red 
Meat Profit Partnership. Malcolm’s dairy farming 
interests are as a shareholder in hopkins Farming 
Group Limited.

10. NICOLA SHADBOLT
BSc(hons), MAgrSc(hons), FNZIPIM(Reg)

Nicola Shadbolt was elected to the Fonterra Board 
in 2009. She serves on the Co-operative Relations 
Committee and Fonterra’s International Farming 
Board Committee. Nicola is a Professor at Massey 
University, Director of the Centre of Excellence 
in Farm Business Management, a director of the 
International Food and Agribusiness Management 
Association, trustee of the Agri-women’s 
Development Trust and represents New Zealand 
in the International Farm Comparison Network in 
Dairying. Nicola is a shareholder and a director of five 
farming and forestry equity partnerships that include 
two dairy farms in the Manawatu.

11.  SImON ISrAeL
Diploma of Business Studies

Simon Israel was appointed to the Fonterra 
Co-operative Group Board in 2013. Simon is currently 
the Chairman of Singapore Telecommunications 
Limited and is a Director of CapitaLand, one of Asia’s 
largest real estate companies. he was an Executive 
Director of Temasek holdings for six years and 
President from 2010 to 2011. Prior to that he was 
Chairman for Asia Pacific of the Danone Group.  

he was also a director of Fraser & Neave, Neptune 
Orient Lines, Asia Pacific Breweries, Griffin Foods 
and Frucor Beverage Group. Simon has ten years’ 
experience in the dairy industry with Danone as a 
Senior Vice President and member of the Group 
Executive Committee and as Chairman for the Asia 
Pacific region. he was conferred Knight in the Legion 
of honour by the French Government in 2007 and 
awarded the Public Service Medal in Singapore in 
2011.

12.  SIr rALPH NOrrIS kNZm
FNZIM, FNZCS

Sir Ralph Norris joined the Fonterra Board in 2012 
as an Appointed Director and he sits on the 
Appointments, Remuneration and Development 
Committee and the Audit, Finance and Risk 
Committee. Sir Ralph also serves on the Board of the 
Fonterra Shareholders’ Fund, Origin Energy Limited 
and the New Zealand Treasury, and on the Council 
of The University of Auckland. In addition, Sir Ralph 
serves on a number of Advisory Boards in both 
Australia and New Zealand. Sir Ralph had a 40-year 
career in banking and was Chief Executive of the 
Commonwealth Bank of Australia until December 
2011. Prior to that, he served as Chief Executive 
of Air New Zealand Limited and Chief Executive 
of ASB Bank Limited. Sir Ralph was made a Knight 
Companion of the New Zealand Orderof Merit 
in 2009 and a Distinguished Companion of the 
New Zealand Order of Merit for services to 
business in 2006.

FONTERRA ANNUAL REVIEW 2013 

53

 
SUMMARY  
FINANCIAL STATEMENTS

For the year ended 31 July 2013

Contents:

DIRECTORS’ STATEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55 
INCOME STATEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
STATEMENT OF COMPREHENSIVE INCOME  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
STATEMENT OF FINANCIAL POSITION  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 58
STATEMENT OF CHANGES IN EQUITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
CASH FLOW STATEMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
STATEMENT OF SIGNIFICANT ACCOUNTING POLICIES  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . . 61
NOTES TO THE SUMMARY FINANCIAL STATEMENTS . . . . . . . . . . . . . . . . . . . . . . 62
INDEPENDENT AUDITORS’ REPORT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
STATUTORY INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
NON-GAAP MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
FIVE YEAR SUMMARY  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

54 
54 

FONTERRA ANNUAL REVIEW 2013
FONTERRA ANNUAL REVIEW 2013

DIRECTORS’ STATEMENT 
FOR THE YEAR ENDED 31 JULY 2013

The Directors hereby approve and authorise for issue the summary financial statements for the year ended 31 July 2013 presented on pages 56 
to 76. For and on behalf of the Board:

JOHN WILSON 
Chairman  
24 September 2013 

DAVID JACKSON
Director
24 September 2013

Fonterra Co-operative Group Limited (Fonterra or the Company) is a co-operative company incorporated and domiciled in New Zealand. 
Fonterra is registered under the Companies Act 1993 and the Co-operative Companies Act 1996, and is an issuer for the purposes of the 
Financial Reporting Act 1993. Fonterra is also required to comply with the Dairy Industry Restructuring Act 2001.

These summary financial statements are those of Fonterra and its subsidiaries (together referred to as the Group) and the Group’s interest 
in its equity accounted investees. They have been prepared in accordance with Financial Reporting Standard No. 43: Summary Financial 
Statements and have been extracted from the Group’s full financial statements that have been prepared in accordance with New Zealand 
Generally Accepted Accounting Practice. Fonterra’s full financial statements comply with New Zealand Equivalents to International Financial 
Reporting Standards (NZ IFRS) and with International Financial Reporting Standards.

The Board has elected to present summary financial statements for the year ended 31 July 2013 as part of the Annual Review sent to 
Shareholders. These summary financial statements include notes setting out the key information.

These summary financial statements are presented for the year ended 31 July 2013. The comparative information is for the year ended 
31 July 2012.

The full financial statements for the year ended 31 July 2013, approved and authorised for issue by the Board on 24 September 2013, 
have been audited by PricewaterhouseCoopers and given an unqualified opinion.

The Group is primarily involved in the collection, manufacture and sale of milk and milk derived products and is a profit-oriented entity. 
These summary financial statements are presented in New Zealand dollars ($), which is the Company’s functional and presentation currency, 
and rounded to the nearest million.

The summary financial statements cannot be expected to provide as complete an understanding of the financial affairs of the Group as 
the full financial statements, which are available from the Company’s registered office at 9 Princes Street, Auckland, New Zealand or on the 
Company’s website, www.fonterra.com.

FONTERRA ANNUAL REVIEW 2013 

55

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INCOME STATEMENT
FOR THE YEAR ENDED 31 JULY 2013

Revenue	from	sale	of	goods

Cost of goods sold

Gross	profit

Other operating income

Selling and marketing expenses

Distribution expenses

Administrative expenses

Other operating expenses

Net foreign exchange losses

Share of profit of equity accounted investees

Profit	before	net	finance	costs	and	tax

Finance income

Finance costs

Net	finance	costs

Profit	before	tax

Tax credit/(expense)

Profit	for	the	year

Profit	for	the	year	is	attributable	to:

Equity holders of the Parent

Non-controlling interests

Profit	for	the	year	

Earnings	per	share:

Basic and diluted earnings per share

1  Restated for impact of the non-cash Bonus issue of shares, issue date 24 April 2013.

GROUP $ MILLION

NOTES

31 JULY 2013

31 JULY 2012

1

2

3

18,643

(15,611)

3,032

105

(622)

(514)

(766)

(354)

(7)

63

937

25

(294)

(269)

668

68

736

718

18

736

19,769

(16,721)

3,048

132

(568)

(501)

(784)

(385)

(7)

52

987

30

(340)

(310)

677

(53)

624

609

15

624

GROUP $

31 JULY 2013

RESTATED1 
31 JULY 2012

0.44

0.41

The accompanying notes form part of these summary financial statements.

56 

FONTERRA ANNUAL REVIEW 2013

STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 JULY 2013

Profit	for	the	year

Items	that	may	be	reclassified	subsequently	to	profit	or	loss:

Cash flow hedges:

– Net fair value gains/(losses)

– Transferred and reported in revenue from sale of goods 

– Tax credit on cash flow hedges

Net investment hedges:

– Net fair value losses on hedging instruments

– Tax credit on net investment hedges

Foreign currency translation (losses)/gains attributable to equity holders

Foreign currency translation reserve transferred to income statement

Share of equity accounted investees’ movements in reserves

Total	items	that	may	be	reclassified	subsequently	to	profit	or	loss

Items	that	will	not	be	reclassified	subsequently	to	profit	or	loss:

Foreign currency translation attributable to non-controlling interests

Total	items	that	will	not	be	reclassified	subsequently	to	profit	or	loss

Total	other	comprehensive	expense	recognised	directly	in	equity

Total	comprehensive	income	for	the	year

Attributable	to:

Equity holders of the Parent 

Non-controlling interests

Total	comprehensive	income	for	the	year

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

736

624

116

(317)

56

(5)

2

(45)

(7)

(1)

(201)

1

1

(200)

536

517

19

536

(229)

(400)

176

(33)

9

37

(7)

1

(446)

1

1

(445)

179

163

16

179

The accompanying notes form part of these summary financial statements.

FONTERRA ANNUAL REVIEW 2013 

57

 
STATEMENT OF FINANCIAl POSITION
AS AT 31 JULY 2013

GROUP $ MILLION

NOTES

31 JULY 2013

31 JULY 2012

ASSETS

Current	assets

Cash and cash equivalents

Trade and other receivables 

Inventories

Tax receivable 

Derivative financial instruments 

Other current assets

Total	current	assets

Non-current	assets

Property, plant and equipment

Equity accounted investments 

Intangible assets

Deferred tax asset

Derivative financial instruments 

Other non-current assets

Total	non-current	assets

Total	assets

LIABILITIES

Current	liabilities

Bank overdraft

Borrowings

Trade and other payables 

Owing to suppliers

Tax payable

Derivative financial instruments

Provisions

Other current liabilities

Total	current	liabilities	

Non-current	liabilities

Borrowings

Derivative financial instruments 

Provisions

Deferred tax liability

Other non-current liabilities

Total	non-current	liabilities	

Total	liabilities

Net	assets

EQUITY

Subscribed equity

Retained earnings

Foreign currency translation reserve

Cash flow hedge reserve

Total	equity	attributable	to	equity	holders	of	the	Parent

Non-controlling interests

Total	equity

The accompanying notes form part of these summary financial statements.

58 

FONTERRA ANNUAL REVIEW 2013

6

7

7

330

2,054

3,078

26

100

58

5,646

4,807

449

2,858

217

127

269

8,727

14,373

1

1,569

1,491

711

23

149

82

52

4,078

3,108

346

76

6

11

3,547

7,625

6,748

5,807

1,249

(266)

(82)

6,708

40

6,748

1,033

2,302

2,981

18

275

83

6,692

4,569

439

2,882

99

198

238

8,425

15,117

42

1,204

1,386

1,083

28

255

83

44

4,125

3,745

413

81

85

13

4,337

8,462

6,655

5,690

1,078

(211)

63

6,620

35

6,655

STATEMENT OF CHANgES IN EQUITy
FOR THE YEAR ENDED 31 JULY 2013

ATTRIBUTABLE TO EQUITY HOLDERS OF THE PARENT

SUBSCRIBED 
EQUITY

RETAINED 
EARNINGS

GROUP $ MILLION

As	at	1	August	2011

Profit for the year

Other comprehensive income/(expense) for the year

Total	comprehensive	income/(expense)	for	the	year

5,261

–

–

–

Transactions	with	equity	holders	in	their	capacity	as	equity	holders:

Dividends paid to equity holders of the Parent

Equity instruments issued

Equity instruments surrendered

Dividends paid to non-controlling interests

As	at	31	July	2012

As	at	1	August	2012

Profit for the year

Other comprehensive (expense)/income for the year

Total	comprehensive	income/(expense)	for	the	year

–

584

(155)

–

5,690

5,690

–

–

–

Transactions	with	equity	holders	in	their	capacity	as	equity	holders:

Dividends paid to equity holders of the Parent

Equity instruments issued

Equity instruments cancelled

Equity instruments surrendered

Equity transaction costs

Dividends paid to non-controlling interests

–

611

(475)

(1)

(18)

–

FOREIGN 
CURRENCY 
TRANSLATION 
RESERVE

(217)

–

6

6

–

–

–

–

(211)

(211)

–

(55)

(55)

–

–

–

–

–

–

CASH FLOW 
HEDGE 
RESERVE

516

–

(453)

(453)

–

–

–

–

63

63

–

(145)

(145)

–

–

–

–

–

–

TOTAL

6,503

609

(446)

163

(475)

584

(155)

–

6,620

6,620

718

(201)

517

(546)

611

(475)

(1)

(18)

–

943

609

1

610

(475)

–

–

–

1,078

1,078

718

(1)

717

(546)

–

–

–

–

–

NON- 
CONTROLLING 
INTERESTS

38

15

1

16

–

–

–

(19)

35

35

18

1

19

–

–

–

–

–

(14)

40

TOTAL 
EQUITY

6,541

624

(445)

179

(475)

584

(155)

(19)

6,655

6,655

736

(200)

536

(546)

611

(475)

(1)

(18)

(14)

6,748

As	at	31	July	2013

5,807

1,249

(266)

(82)

6,708

The accompanying notes form part of these summary financial statements.

FONTERRA ANNUAL REVIEW 2013 

59

 
CASH FlOW STATEMENT
FOR THE YEAR ENDED 31 JULY 2013

Cash	flows	from	operating	activities
Profit before net finance costs and tax
Adjustments for:
Foreign exchange losses
Depreciation and amortisation
Movement in provisions
Other 

Increase/(decrease) in working capital:
Inventories
Trade and other receivables
Amounts owing to suppliers
Payables and accruals
Other movements 
Total
Cash	generated	from	operations
Net taxes paid
Net	cash	flows	from	operating	activities
Cash	flows	from	investing	activities
Cash was provided from:

– Proceeds from disposal of property, plant and equipment
– Proceeds from settlement of net investment hedges
– Proceeds from sale of Group entities and other business operations
– Other cash inflow
Cash was applied to:

– Acquisition of property, plant and equipment
– Acquisition of intangible assets
– Outflows on settlement of net investment hedges
– Acquisition of Group entities and other business operations
– Advances made to equity accounted investees
– Other cash outflow

Net	cash	flows	from	investing	activities
Cash	flows	from	financing	activities
Cash was provided from:

– Proceeds from borrowings
– Proceeds from issue of equity instruments
– Proceeds for equity instruments not yet issued
– Proceeds from settlement of borrowing derivatives
– Interest received
Cash was applied to:

– Interest paid
– Repayment of borrowings
– Settlement of borrowing derivatives
– Surrendered/cancelled equity instruments
– Dividends paid to non-controlling interests
– Dividends paid to equity holders of the Parent
– Equity transaction costs
– Other cash outflow

Net	cash	flows	from	financing	activities
Net	(decrease)/increase	in	cash	and	cash	equivalents
Cash and cash equivalents at the beginning of the year
Effect of exchange rate changes on cash balances
Cash	and	cash	equivalents	at	the	end	of	the	year
Reconciliation	of	closing	cash	balances	to	the	statement	of	financial	position:
Cash and cash equivalents
Bank overdraft
Closing	cash	balances

The accompanying notes form part of these summary financial statements.

60 

FONTERRA ANNUAL REVIEW 2013

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

937

1
530
(17)
(16)
498

(43)
38
(410)
68
(8)
(355)
1,080
(83)
997

22
–
5
5

(701)
(147)
–
(49)
(2)
(1)
(868)

3,188
653
–
3
26

(334)
(3,268)
–
(475)
(14)
(546)
(18)
(1)
(786)
(657)
991
(5)
329

330
(1)
329

987

16
492
109
(7)
610

307
196
(567)
(64)
(13)
(141)
1,456
(66)
1,390

11
26
–
–

(673)
(184)
(2)
–
(4)
–
(826)

2,215
505
44
13
31

(406)
(2,097)
(5)
(155)
(19)
(475)
–
–
(349)
215
762
14
991

1,033
(42)
991

STATEMENT OF SIgNIFICANT ACCOUNTINg POlICIES
FOR THE YEAR ENDED 31 JULY 2013

These summary financial statements of the Group have been prepared using the same accounting policies and measurement basis as, and should 
be read in conjunction with, the Group’s full financial statements for the year ended 31 July 2013. The accounting policies applied by the Group 
are consistent with those applied for the year ended 31 July 2012, except for:

a)  Change in accounting policy

Cash flow statement
Fonterra adopted the Amendments to various existing New Zealand International Financial Reporting Standards (Harmonisation Amendments) 
during the year ended 31 July 2013. One of the changes the Harmonisation Amendments introduced was the option to use the indirect 
method of presenting cash flows from operating activities in the cash flow statement. The Board has concluded that the indirect method 
provides users of the financial statements with more relevant information on the key factors influencing Fonterra’s operating cash flows and 
improves comparability with international peers, and therefore, for the year ended 31 July 2013, Fonterra has changed its accounting policy to 
use the indirect method of presenting cash flows from operating activities. This change in accounting policy has been applied retrospectively 
and the comparative figures in the Cash Flow Statement have been updated to use the indirect method. This change in accounting policy is 
presentational only. 

FONTERRA ANNUAL REVIEW 2013 

61

 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS
FOR THE YEAR ENDED 31 JULY 2013

1 

COST OF GOODS SOLD

Opening inventory

Cost of Milk:

– New Zealand sourced

– Non-New Zealand sourced

Other purchases

Closing inventory

Total	cost	of	goods	sold

2 

PROFIT beFORe NeT FINaNCe COSTS aND Tax

The following items have been included in arriving at profit before net finance costs and tax:

Auditors’ remuneration:

– Fees paid for the audit or review of financial statements

– Fees paid for other services1

Operating lease expense

Depreciation of property, plant and equipment

Amortisation of intangible assets

Research and development costs

Net loss on disposal of property, plant and equipment

Net loss on derecognition of software

Donations

Research and development grants received from government

Total employee benefits expense

Included in employee benefits expense are: 

– Contributions to defined contribution plans

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

2,981

3,277

8,635

996

6,077

(3,078)

15,611

9,033

1,148

6,244

(2,981)

16,721

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

4

2

72

444

86

94

5

–

2

(4)

1,735

58

4

2

73

410

82

93

2

9

3

(9)

1,704

54

1		 Other services include financial reporting, advisory services, financial and information technology controls assurance and other attest services. 

62 

FONTERRA ANNUAL REVIEW 2013

3 

Tax (CReDIT)/exPeNSe

Current tax expense

Prior period adjustments to current tax

Deferred tax movements:

− Origination and reversal of temporary differences

Tax	(credit)/expense

Profit	before	tax

Prima facie tax expense at 28%

Add/(deduct) tax effect of:

− Effect of tax rates in foreign jurisdictions 

− Non-deductible expenses/additional assessable income

− Non-assessable income/additional deductible expenses

− Prior year (over)/under provision

Tax	expense	before	distributions	and	deferred	tax

Effective	tax	rate	before	distributions	and	deferred	tax

Tax effect of distributions to Shareholder suppliers

Tax	expense	before	deferred	tax

Effective	tax	rate	before	deferred	tax

Add/(deduct) tax effect of:

− Origination and reversal of other temporary differences

− Change in estimate of benefits of tax losses recognised

− Losses of overseas Group entities not recognised

Tax	(credit)/expense

Effective	tax	rate

Imputation	credits

Imputation credits available for use in subsequent reporting periods 

Tax	losses

Gross tax losses available for which no deferred tax asset has been recognised

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

83

(11)

(140)

(68)

668

187

(18)

25

(29)

(11)

154

23.1%

(126)

28

4.2%

(40)

(70)

14

(68)

53

1

(1)

53

677

190

(11)

21

(38)

1

163

24.1%

(128)

35

5.2%

14

–

4

53

(10.2%)

7.8%

20

109

20

63

FONTERRA ANNUAL REVIEW 2013 

63

 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS CONTINUED
FOR THE YEAR ENDED 31 JULY 2013

4 

SeGMeNT RePORTING

The Group operates predominantly in the international dairy industry.

The Group has four reportable segments that are defined by product type and geographic area to reflect how the Group’s operations are managed.

The reportable segments presented reflect the Group’s management and reporting structure as viewed by the Fonterra Management Team, 
which is the Group’s chief operating decision maker.

Transactions between segments are based on estimated market prices.

On 1 August 2012, Fonterra’s organisational structure was re-aligned. As a result, certain operations were placed under the control of different 
business units. The most significant changes impacting reported segment earnings were:

–	 RD1 has been moved from NZMP to ANZ;

–	 International	farming	ventures	has	been	moved	from	NZMP	to	Asia/AME	(international	farming	ventures	in	China)	and	Latam	(international	

farming ventures in South America).

Certain functions within NZMP have also been renamed.

Comparatives have been restated to reflect these changes.

RePORTabLe SeGMeNT

DeSCRIPTION

New Zealand Milk Products (NZMP)

Australia/New Zealand (ANZ)

Asia/Africa and Middle East (Asia/AME)

Latin America (Latam)

Represents the collection, processing and distribution of New Zealand milk, global 
sales and marketing of New Zealand and non-New Zealand milk products, Fonterra 
Nutrition, Group Strategy & Optimisation, Co-operative Affairs and Group Services.

Represents Fast Moving Consumer Goods (FMCG) operations in New Zealand 
(including export to the Pacific Islands) and all FMCG and Ingredients operations 
in Australia (including Milk Supply and Manufacturing). It includes foodservice 
sales in Australia and New Zealand (except for foodservice sales to Quick Service 
Restaurants), and RD1.

Represents FMCG operations in Asia (excluding North Asia), Africa and the Middle 
East, and foodservices sales in Asia/AME and China. It includes international farming 
ventures in China.

Represents FMCG operations in Chile and equity accounted investments in South 
America. It includes international farming ventures in South America.

In April 2013, Fonterra announced a new Asia Pacific Middle East Africa (APMEA) business unit combining ANZ and Asia/AME. No changes 
to internal reporting or decision making have occurred during the year ended 31 July 2013, therefore no change has been reflected in the 
reportable segments.

64 

FONTERRA ANNUAL REVIEW 2013

a)  Segment income

Segment	income	statement

Year ended 31 July 2013

External revenue

Inter-segment revenue

Revenue	from	sale	of	goods

Segment	gross	profit

Selling and marketing expenses

Distribution expenses

Administrative and other operating expenses

Segment	operating	expenses

Net other operating income

Net foreign exchange losses

Share of profit of equity accounted investees

Segment	earnings	before	net	finance	costs	and	tax

Normalisation adjustments

Normalised	segment	earnings	before	net	finance	costs	and	tax

Normalisation adjustments

Finance income

Finance costs

Profit	before	tax	for	the	year

Profit before tax for the year includes the following amounts:

Depreciation

Amortisation

Other income from equity accounted investees

Normalisation adjustments consist of the following amounts:

Costs associated with closure of Cororooke plant in Australia

Costs associated with the Group Strategy Right-Sizing

Other
Total	normalisation	adjustments1

Segment asset information:

As at and for the year ended 31 July 2013

Equity accounted investments 

Capital expenditure

GROUP $ MILLION

NZMP

ANZ

ASIA/AME

LATAM ELIMINATIONS TOTAL GROUP

12,358

1,559

13,917

1,251

(89)

(188)

(615)

(892)

69

(7)

59

480

14

494

(320)

(68)

3

–

14

–
14

218

683

3,101

644

3,745

756

(150)

(203)

(324)

(677)

11

–

3

93

49

142

(83)

(13)

2

30

19

–
49

31

144

2,057

2

2,059

702

(324)

(42)

(153)

(519)

24

–

–

207

2

209

(14)

(4)

–

–

5

(3)
2

–

70

1,127

8

1,135

303

(59)

(81)

(51)

(191)

24

–

1

137

–

137

(27)

(1)

24

–

–

–
–

200

29

–

18,643

(2,213)

(2,213)

–

18,643

20

–

–

23

23

(23)

–

–

20

–

20

–

–

–

–

–

–
–

–

–

3,032

(622)

(514)

(1,120)

(2,256)

105

(7)

63

937

65

1,002

(65)

25

(294)

668

(444)

(86)

29

30

38

(3)
65

449

926

1  Of the $65 million normalisation adjustments, $47 million related to operating expenses and $18 million to cost of goods sold.

FONTERRA ANNUAL REVIEW 2013 

65

 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS CONTINUED
FOR THE YEAR ENDED 31 JULY 2013

4 

SeGMeNT RePORTING CONTINUED

a)  Segment income CONTINUED

Segment	income	statement

Year ended 31 July 2012

External revenue

Inter-segment revenue

Revenue	from	sale	of	goods

Segment	gross	profit

Selling and marketing expenses

Distribution expenses

Administrative and other operating expenses

Segment	operating	expenses

Net other operating income

Net foreign exchange gains/(losses)

Share of profit of equity accounted investees

Segment	earnings	before	net	finance	costs	and	tax

Normalisation adjustments

Normalised	segment	earnings	before	net	finance	costs	and	tax

Normalisation adjustments

Finance income

Finance costs

Profit	before	tax	for	the	year

Profit before tax for the year includes the following amounts:

Depreciation

Amortisation

Other income from equity accounted investees

Normalisation adjustments consist of the following amounts:

Impairment losses recorded in equity accounted investees

Restructuring costs associated with the Group Strategy Refresh

Other
Total	normalisation	adjustments1

Segment asset information:

As at and for the year ended 31 July 2012

Equity accounted investments 

Capital expenditure

GROUP $ MILLION

NZMP

ANZ

ASIA/AME

LATAM ELIMINATIONS TOTAL GROUP

13,228

1,764

14,992

3,538

761

4,299

1,998

3

2,001

1,005

5

1,010

–

19,769

(2,533)

(2,533)

–

19,769

1,285

(81)

(188)

(665)

(934)

78

8

40

477

24

501

(304)

(66)

1

–

23

1
24

196

586

869

(144)

(215)

(313)

(672)

17

(5)

9

218

9

227

(72)

(12)

–

–

7

2
9

29 

192

648

(288)

(37)

(148)

(473)

17

(10)

–

182

–

182

(10)

(3)

–

–

–

–
–

–

57

260

(55)

(61)

(60)

(176)

37

–

3

124

8

132

(24)

(1)

38

8

–

–
8

214

53

(14)

3,048

–

–

17

17

(17)

–

–

(14)

–

(14)

–

–

–

–

–

–
–

–

–

(568)

(501)

(1,169)

(2,238)

132

(7)

52

987

41

1,028

(41)

30

(340)

677

(410)

(82)

39

8

30

3
41

439

888

1  Of the $41 million normalisation adjustment, $19 million related to operating expenses, $14 million to cost of goods sold and the $8 million of impairment losses were 

recognised in share of profit of equity accounted investees.

66 

FONTERRA ANNUAL REVIEW 2013

 
b)  Revenue

Entity wide products and services:

Consumer goods

Ingredients and other revenue

Revenue	from	sale	of	goods

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

4,717

13,926

18,643

4,945

14,824

19,769

EUROPE

CHINA

REST OF 
ASIA

AUSTRALIA

NEW  
ZEALAND

USA

REST OF 
WORLD

TOTAL

GROUP $ MILLION

Geographical segment external revenue:

Year	ended	31	July	2013

Year ended 31 July 2012

1,096

1,169

2,500

2,031

5,216

5,676

1,850

2,300

1,986

1,928

1,415

1,445

4,580

5,220

18,643

19,769

Revenue is allocated to geographical segments on the basis of the destination of the goods sold.

c)  Non-current assets

               NZMP

             ANZ

ASIA/AME

LATAM

TOTAL

GROUP $ MILLION

NEW 
ZEALAND

REST OF  
WORLD

NEW 
ZEALAND

AUSTRALIA

Geographical segment reportable non-current assets:

As	at	31	July	2013

As at 31 July 2012

4,199

3,950

303

267

1,350

1,394

1,047

1,087

940

858

544

572

8,383

8,128

Reconciliation of geographical segment non-current assets to total non-current assets:

Geographical segment non-current assets 

Deferred tax asset 

Derivative financial instruments 

Total	non-current	assets

GROUP $ MILLION

aS aT 
31 JULY 2013

AS AT 
31 JULY 2012

8,383

217

127

8,727

8,128

99

198

8,425

FONTERRA ANNUAL REVIEW 2013 

67

 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS CONTINUED
FOR THE YEAR ENDED 31 JULY 2013

5 

SUbSCRIbeD eqUITY INSTRUMeNTS aND ReSeRveS

Subscribed equity instruments include Co-operative shares and Units in the Fonterra Shareholders’ Fund (the Fund).

Co-operative	shares,	including	shares	held	within	the	Group

Balance	at	1	August	2011

Shares issued

Shares surrendered

Balance	at	31	July	2012

Balance	at	1	August	2012

Shares issued prior to the launch of TAF

Shares surrendered prior to the launch of TAF

Total	number	of	shares	on	issue	prior	to	the	launch	of	TAF

Shares issued on the launch of TAF
Bonus issue1
Shares cancelled2
Balance	at	31	July	2013

CO-OPERATIVE SHARES  
(THOUSANDS)

1,406,945

129,157

(34,318)

1,501,784

1,501,784

25,886

(99)

1,527,571

89,809
40,427

(59,973)

1,597,834

1   On 27 February 2013, Fonterra announced a non-cash Bonus issue of one share for every 40 shares held. The Bonus issue increased the number of shares on issue 
  by 40.4 million. The record date for the Bonus issue was 12 April 2013 and the issue date was 24 April 2013.
2  Shares cancelled following the Supply Offer (refer to Fonterra Shareholder suppliers Supply Offer below).

Co-operative shares may only be held by a Shareholder supplying milk to the Company in a season (Shareholder supplier) and Fonterra Farmer 
Custodian Limited (the Custodian). Rights attaching to Co-operative shares3 include: 

–	 voting	rights	when	backed	by	milk	supply;

–	 the	right	to	receive	the	share-backed	milk	price	on	each	kilogram	of	milksolids	produced	by	the	Shareholder	supplier;

–	 rights	to	any	distributions	declared	by	the	Board;	and

–	 rights	to	share	in	any	surplus	on	liquidation	of	the	Company.

Shareholder suppliers
The Company maintains a share standard that requires a Shareholder supplier to hold one Co-operative share for each kilogram of milksolids 
supplied to the Company by that Shareholder supplier. This is measured as an average over the three preceding seasons4 production (excluding 
milk supplied under contract supply in that season)5. Shareholder suppliers are permitted to hold more or fewer Co-operative shares than required 
by the share standard in certain circumstances. Shareholder suppliers supplying under contract must hold at least 1,000 Co-operative shares.

In addition to Co-operative shares held under the share standard, Shareholder suppliers are able to hold further Co-operative shares up to 100% 
of production (where production is defined as the minimum number of Co-operative shares a Shareholder supplier is required to hold under the 
share standard). No Shareholder supplier (including its related parties) is allowed to hold interests in Co-operative shares, not backed by milk 
supply, exceeding 5% of the total number of Co-operative shares on issue.

New Shareholder suppliers have a number of alternatives in meeting the requirements of the share standard. This includes purchasing the 
required shares over a three year period, with one third of the required holding of Co-operative shares to be held in the first Season, two thirds 
in the second Season, with the share standard to be met in the third Season.

Voting rights in the Company are dependent on milk supply supported by Co-operative shares or vouchers held. A Shareholder supplier is 
entitled on a poll or postal vote, to one vote per 1,000 kilograms of milksolids if that Shareholder supplier holds a Co-operative share or a 
voucher for each of those kilograms of milksolids. The amount of milksolids that support voting rights are measured at 31 May, the season 
end date6. As at the season end date, 31 May 2013, the aggregate milksolids eligible for voting was 1,424,000,000 kilograms of milksolids 
(31 May 2012: 1,463,000,000 kilograms of milksolids).

Shareholder suppliers are able to buy and sell Co-operative shares directly on the Fonterra Shareholders’ Market. Shareholders may elect to sell 
the economic rights of some of their Co-operative shares to the Fund, subject to an individual limit set by the Board within an overall individual 
limit set out in the Company’s constitution. On the sale of an economic right of a Co-operative share to the Fund, a Shareholder supplier 
transfers the legal title to the Co-operative share to the Custodian. where the Co-operative share transferred was backed by milk supply, the 
Shareholder supplier is issued a voucher by the Custodian (subject to limits). 

3  These rights are also attached to vouchers when backed by milk supply (subject to limits).
4  This requirement commences from 1 June 2013. Prior to this date, the requirement is based on kilograms of milksolids supplied for the previous season. 
5  The Fonterra Board may permit the share standard to be satisfied through the holding of both Co-operative shares and vouchers.
6  Aggregate milksolids eligible for voting at season end date are adjusted for Shareholder suppliers who have joined the Co-operative or are no longer supplying milk to the 

Co-operative in the period between the season end date and the record date for the meeting at which the vote is to be held.

68 

FONTERRA ANNUAL REVIEW 2013

Fonterra Shareholder suppliers Supply Offer
In May 2013, Fonterra provided its Shareholder suppliers with an opportunity to sell economic rights of shares backed by milk supply to the 
Fund, and to sell to Fonterra the resulting Units (Supply Offer). 

Under this Supply Offer, Shareholder suppliers sold the economic rights of 60 million Co-operative shares to the Custodian, resulting in the 
issuance of 60 million Units in the Fund. Fonterra acquired the 60 million Units via the New Zealand Stock Exchange (NZX) and immediately 
redeemed these, resulting in the transfer of 60 million Co-operative shares to Fonterra by the Custodian. Fonterra subsequently cancelled these 
shares. As a result of this redemption, the Supply Offer did not ultimately affect the total number of Units on issue.

The Custodian
The Custodian holds legal title of Co-operative shares of which the economic rights have been sold to the Fund on trusts for the benefit of the 
Fund. At 31 July 2013, 107,969,310 Co-operative shares were legally owned by the Custodian, on trusts for the benefit of the Fund.

UNITS

Balance	at	31	July	20121
Units issued2
Units surrendered3
Balance	at	31	July	2013

1  The Fund commenced issuing Units on 30 November 2012.
2  Includes 60 million Units issued under the Supply Offer.
3  Includes 60 million Units redeemed by Fonterra under the Supply Offer. 

UNITS (THOUSANDS)

–

169,470

(61,501)

107,969

Units are issued by the Fund. In respect of the Co-operative shares which it holds, the Custodian is required under trust to pass to the Fund the 
following rights of those Co-operative shares:

–  the right to receive any dividends declared by the Fonterra Board;

–  the right to any other distributions made in respect of Co-operative shares; and

–  rights to share in any surplus on liquidation of Fonterra.

The Fund then attaches these rights to Units it issues.

A Shareholder supplier who holds a Unit can require the Fund to effectively exchange it for a Co-operative share held by the Custodian. The 
Custodian relinquishes legal ownership of that Co-operative share (provided that completion of this transaction would not put that Shareholder 
supplier in breach of the limits on Co-operative share ownership explained above). A Unit is cancelled by the Fund, as all Units in the Fund must 
be backed by a Co-operative share held by the Custodian.

Equity	transaction	costs
During the year, the Group incurred transaction costs of $18 million, which were directly attributable to the issue of shares and Units as a part 
of the launch of Trading Among Farmers. These costs have been treated as a deduction against subscribed equity. 

Dividends	paid
All Co-operative shares, including those held by the Custodian on trusts for the benefit of the Fund, are eligible to receive a dividend if declared 
by the Board. 

On 25 September 2012, the Board declared a dividend of 20 cents per Co-operative share (totalling $287 million), paid on 20 October 2012 to all 
Co-operative shares on issue at 31 May 2012.

On 26 March 2013, the Board declared an interim dividend of 16 cents per share (totalling $256 million), paid on 19 April 2013 to all Co-operative 
shares on issue at 12 April 2013.

The dividend declared after balance date is explained in Note 11.

Foreign	currency	translation	reserve
The foreign currency translation reserve comprises all foreign currency differences arising from the translation of the financial statements 
of foreign operations as well as from the effective portion of translation or fair value changes of instruments that hedge the Group’s net 
investment in foreign operations.

Cash	flow	hedge	reserve
The cash flow hedge reserve comprises the effective portion of the cumulative net change in the fair value of cash flow hedging instruments 
related to hedged transactions that have not yet occurred.

FONTERRA ANNUAL REVIEW 2013 

69

 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS CONTINUED
FOR THE YEAR ENDED 31 JULY 2013

6 

eqUITY aCCOUNTeD INveSTMeNTS

The ownership interest of the following entities is 50% or less and the Group is not considered to exercise a controlling interest. 
These entities are therefore accounted for as equity accounted investees.

OVERSEAS EQUITY ACCOUNTED INVESTEES1

DPA Manufacturing Holdings Limited
Dairy Partners Americas Brasil Limitada
Ecuajugos S.A.
DMV Fonterra Excipients GmbH & Co KG
Dairy Industries (Jamaica) Limited
DairiConcepts, L.P.
DairiConcepts Management, L.L.C.
Lacven Corporation

1		 All investees have balance dates of 31 December.

NEW ZEALAND EQUITY ACCOUNTED INVESTEES

International Nutritionals Limited

OWNERSHIP INTERESTS (%)

COUNTRY OF 
INCORPORATION

aS aT
31 JULY 2013

AS AT
31 JULY 2012

Bermuda
Brazil
Ecuador
Germany
Jamaica
USA
USA
Barbados

50
50
50
50
50
50
50
25

50
50
50
50
50
50
50
25

OWNERSHIP INTERESTS (%)

aS aT
31 JULY 2013

AS AT
31 JULY 2012

50

50

70 

FONTERRA ANNUAL REVIEW 2013

7 

bORROWINGS

Movements in borrowings

Opening	balance

New	issues

Bank loans

Finance leases

Commercial paper

Retail bonds

Medium-term notes

Repayments	

Bank loans

Finance leases

Commercial paper 

Medium-term notes

Other	movements
Amortisation of discount

Changes in fair value 

Changes due to foreign currency translation

Closing	balance	

Net	interest	bearing	debt	position

Total borrowings

Cash and cash equivalents

Interest bearing advances included in other non-current assets

Bank overdraft

Net	interest	bearing	debt
Value of derivatives used to manage changes in hedged risks and other foreign exchange 
movements on debt 
Economic	net	interest	bearing	debt1

1		 Economic net interest bearing debt reflects the effect of debt hedging in place at balance date.

Net interest bearing debt is managed on a Group basis.

Net	tangible	assets	per	security2
$ per listed debt security on issue

$ per equity instrument on issue

Listed debt securities on issue (million)

Equity instruments on issue (million)

2		Net tangible assets represents total assets less total liabilities less intangible assets.

GROUP $ MILLION

aS aT 
31 JULY 2013

AS AT 
31 JULY 2012

4,949

2,386

–

834

–

–

3,220

(1,937)

(4)

(611)

(751)

(3,303)

18

(95)

(112)

(189)

4,677

4,650

1,394

2

626

–

193

2,215

(1,606)

(7)

(480)

(4)

(2,097)

7

62

112

181

4,949

GROUP $ MILLION

aS aT 
31 JULY 2013

AS AT 
31 JULY 2012

4,677

(330)

(121)

1

4,227

240
4,467

4,949

(1,033)

(125)

42

3,833

396
4,229

GROUP

aS aT 
31 JULY 2013

AS AT 
31 JULY 2012

3.70

2.43

1,053

1,598

3.58

2.51

1,053

1,502

FONTERRA ANNUAL REVIEW 2013 

71

 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS CONTINUED
FOR THE YEAR ENDED 31 JULY 2013

8 

bUSINeSS COMbINaTIONS

There were no material business combinations during the year ended 31 July 2013 or 31 July 2012. 

9 

FINaNCIaL RISk MaNaGeMeNT

Overview
Global financial and commodity markets remain volatile. The nature of Fonterra’s business is such that managing risks in the foreign exchange, 
interest rate, commodity, credit and liquidity markets is critical to minimising the volatility in returns to equity holders.

The Board has overall responsibility for the establishment and oversight of the Group’s financial risk management framework. The Board:

–	 has	established	risk	management	policies	and	procedures	to	identify,	analyse	and,	where	appropriate,	manage	the	risks	faced	by	the	Group;

–	 has	approved	a	Treasury	Policy	that	covers	appropriate	risk	limits	and	controls	(including,	but	not	limited	to,	delegated	authority	levels	and	

authorised use of various financial instruments); and 

–	 monitors	risks	and	adherence	to	approved	limits.

The Group’s overall financial risk management programme focuses primarily on maintaining a prudent risk profile that provides flexibility to 
implement the Group’s strategies, while ensuring the optimisation of the return on assets. Risk management is predominantly carried out by a 
central treasury department (Group Treasury), which ensures compliance with the risk management policies and procedures set by the Board.

During the year in order to manage financial risks, the key risk management activities undertaken by the Group included, but were not limited 
to, the following:

Capital	structure
Fonterra launched Trading Among Farmers (TAF) in November 2012. A key objective in establishing TAF was to support the establishment of 
the Fonterra Shareholders’ Market in order to eliminate redemption risk and provide a permanent capital base for the Co-operative. Equity 
instruments comprise Co-operative shares and Units in the Fonterra Shareholders’ Fund. These are classified as subscribed equity. Further detail 
is given in Note 5.

Bank	facility	renewal
Fonterra’s banking facilities are renewed at least annually with the exception of certain facilities where renewals are required at agreed periods 
of over one year. On 31 July 2013, Fonterra had $3,289 million (31 July 2012: $3,565 million) of undrawn committed facilities. 

Economic	debt	to	debt	plus	equity	ratio
As a result of the above activities and close management of the financial risks faced by Fonterra, the economic debt to debt plus equity ratio has 
increased from 39.1% at 31 July 2012 to 39.6% at 31 July 2013.

For more details in respect of financial risks faced by the Group, refer to the Group’s full consolidated financial statements.

10  CONTINGeNT LIabILITIeS 

In the normal course of its business, Fonterra, its subsidiaries and equity accounted investees are exposed to claims, legal proceedings and 
arbitrations that may in some cases result in costs to the Group. 

On 2 August 2013, Fonterra publically announced a potential food safety issue with three batches of whey Protein Concentrate (wPC80) 
produced at the hautapu manufacturing site and initiated a precautionary product recall. wPC80 is used as an ingredient in the manufacture 
of a number of other products which have been subsequently identified and recalled by Fonterra’s customers. 

For the financial year ended 31 July 2013, Fonterra has provided for costs associated with the replacement of the recalled product of $14 million. 
No further provision has been included in the financial statements. There is significant uncertainty as regards any future impacts that may 
be experienced as a consequence of this precautionary recall. No contingent liability can be reliably quantified in regards to potential market 
access, customer claims or reputational consequences.

In October 2012 the purchaser of the Group’s former western Australian dairy business made warranty claims as disclosed in the Fonterra 
Shareholders’ Fund Prospectus and Investment Statement, of AUD 103 million. The claimant subsequently revised their total claim and 
confirmed it as being AUD 37 million. The claim is in dispute and in May 2013 the claimant lodged a formal statement of claim with the 
Australian Court. Based on currently available information and the claims made to date, Fonterra will vigorously defend its position and does 
not believe that it is likely these claims will result in a material obligation.

The Directors believe that these claims, legal proceedings and arbitrations have been adequately provided for and disclosed by the Group and 
that there are no additional legal proceedings or arbitrations that are pending at the date of these financial statements that require provision 
or disclosure.

At 31 July 2013 the Group had no other contingent liabilities (31 July 2012: nil).

72 

FONTERRA ANNUAL REVIEW 2013

11 

SUbSeqUeNT eveNTS

On 24 September 2013, the Board of Directors declared a final dividend of 16 cents per share to be paid on 18 October 2013 to all Co-operative 
shares on issue at 10 October 2013.

There were no other material events subsequent to 31 July 2013 that would impact these financial statements.

12  COMPaRISON TO PROSPeCTIve FINaNCIaL INFORMaTION

In order to facilitate TAF, the Fonterra Shareholders’ Fund Prospectus was issued in October 2012. The prospectus included Prospective 
Financial Information (PFI) in relation to Fonterra for the year ended 31 July 2013. The following information summarises the key variances 
between Fonterra’s prospective financial information and its actual performance.

Income	statement

Revenue from sale of goods

Cost of goods sold

Gross	profit

Selling and marketing expenses

Distribution expenses

Administrative and other operating expenses

Net other operating income

Share of profit of equity accounted investees

Profit	before	net	finance	costs	and	tax

Net	finance	costs

Profit	before	tax

Tax (expense)/credit

Profit	for	the	year

Profit	for	the	year	is	attributable	to:

Equity holders of the Parent
Non-controlling interests

Profit	for	the	year

Earnings	per	share

Basic and diluted earnings per share

1  Restated for impact of the non-cash Bonus issue of shares, issue date 24 April 2013.

GROUP $ MILLION

NOTES

31 JULY 2013 
PROSPeCTIve

31 JULY 2013 
aCTUaL

18,627

(15,319)

3,308

(693)

(526)

(1,183)

76

72

1,054

(328)

726

(36)

690

673
17

690

ReSTaTeD1 
$

0.43

18,643

(15,611)

3,032

(622)

(514)

(1,120)

98

63

937

(269)

668

68

736

718
18

736

$

0.44

a

b

c

d

e

Adjusted	FY2013	prospective	profitability	by	segment	for	changes	in	organisational	structure	from	1	August	2012

Prospective	EBIT1
Adjustments:

Changes in organisational structure
Prospective	EBIT	–	adjusted2
Prospective normalisation adjustment
Prospective	normalised	EBIT	–	adjusted2,3

Actual	EBIT

Actual normalisation adjustments

Actual	normalised	EBIT

GROUP $ MILLION

NZMP

ANZ

ASIA/AME

LATAM

517

(17)

500

–

500

480

14

494

201

12

213

25

238

93

49

142

223

(2)

221

–

221

207

2

209

125

6

131

–

131

137

–

137

INTER-
SEGMENTS

TOTAL

(12)

1,054

1

(11)

–

(11)

20

–

20

–

1,054

25

1,079

937

65

1,002

1  EBIT is defined as earnings before net finance costs and tax.

2 As described in the prospectus, Fonterra’s organisational structure was realigned from 1 August 2012. however, the prospective financial information was presented on the 
basis of Fonterra’s organisational structure that existed prior to 1 August 2012. The most significant organisational changes were the transfer of the RD1 Group from NZMP 
to	ANZ,	and	the	transfer	of	international	farming	ventures	from	NZMP	to	Asia/AME	and	Latam.

3  Prospective normalised EBIT excluded a forecast of the costs associated with the closure of a plant in Australia.

FONTERRA ANNUAL REVIEW 2013 

73

 
 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS CONTINUED
FOR THE YEAR ENDED 31 JULY 2013

12  COMPaRISON TO PROSPeCTIve FINaNCIaL INFORMaTION CONTINUED

a  Gross profit was lower than forecast as a result of a number of differences across the respective business units.

  Revenue from the NZMP business was higher than forecast, driven by higher sales volumes, dairy commodity prices that were higher 

than expectations, along with a product mix that when compared to the prospective assumptions favoured higher priced commodities 
such as cheese.

This increase in revenue was more than offset by the increase in cost of goods sold. The prospectus assumed a Farmgate Milk Price of $5.25, 
however the increase in dairy commodity prices in the second half of the financial year resulted in a much higher cost of milk for the NZMP 
business, and a final Farmgate Milk Price for the Season of $5.84. These rapid and then sustained increases in commodity prices were not 
able to be passed on immediately to customers, negatively impacting gross margin. Changes in base commodity prices and changes in the 
prices of products that are not included in the calculation of Farmgate Milk Price were highlighted as risks in the prospective information.

  Decreased gross profit in the ANZ business, was driven by weaker than expected performance from the consumer business in Australia, 

which was highlighted as a significant risk in the preparation of the prospective information. Further, margins in the Australian Ingredients 
business were negatively impacted by competitive pricing for raw milk in Australia.

  Asia/AME gross profit was lower as a result of lower than forecast sales volumes.

b  EBIT was lower than the forecast, due to the impact of lower than expected gross profit, partially offset by operating expense saving achieved.

  Administrative and other operating expenses were $63 million lower than forecast as a result of savings made through various initiatives. 
Whilst not included in the forecast, this saving programme, including a FY2013 target of $60 million was highlighted in the prospectus.

Selling and marketing expenses were lower as a result of cost control initiatives in ANZ, and a programme to target advertising and 
promotion spend in growth markets in Asia/AME. 

c  Net finance costs are lower as a result of lower average borrowings and interest rates, coupled with better than forecast fair value gains on 

interest rates swaps as the Group locked more of its borrowings to fixed rates.

d  The tax credit recognised compared to the tax expense forecast was predominately driven by the recognition of deferred tax, resulting from 
the change of the applicable tax rate in certain offshore jurisdictions. Lower than forecast profit before tax also contributed to the decrease.

e  Earnings per share was ahead of forecast as a result of the higher profit after tax number, partially offset by the dilutive effect of the Bonus 

share offer undertaken, which was not included in the forecast numbers.

Statement	of	comprehensive	income

GROUP $ MILLION

notes

31 JULY 2013 
PROSPeCTIve

31 JULY 2013 
aCTUaL

Profit	for	the	year

Movement in cash flow hedge reserve

Movement in net investment hedges

Movement in foreign currency translation reserve 

Share of equity accounted investees' movements in reserves 

Foreign currency translation attributable to non-controlling interests

Other	comprehensive	expense	recognised	directly	in	equity	

a

Total	comprehensive	income	for	the	year	

Attributable	to:	

Equity holders of the Parent

Non-controlling interests

Total	comprehensive	income	for	the	year

690

(128)

–

(4)

–

–

(132)

558

541

17

558

736

(145)

(3)

(52)

(1)

1

(200)

536

517

19

536

a  Lower other comprehensive income was a result of the unfavourable impact of the translation of net investments denominated in foreign 

currencies, particularly in Australia.

74 

FONTERRA ANNUAL REVIEW 2013

 
 
Statement	of	changes	in	equity

Opening	equity	as	at	1	August

Total comprehensive income attributable to equity holders 

Total comprehensive income attributable to non-controlling interests

Total	comprehensive	income	for	the	year

Transactions	with	equity	holders	in	their	capacity	as	equity	holders:

Dividends paid to equity holders 

Dividends paid to non-controlling interests

Equity instruments issued/(cancelled)/(surrendered) net of transaction costs

Total	equity

GROUP $ MILLION

notes

31 JULY 2013 
PROSPeCTIve

31 JULY 2013 
aCTUaL

6,655

541

17

558

(506)

(15)

276

6,968

6,655

517

19

536

(546)

(14)

117

6,748

a

b

a  Dividends paid to equity holders were higher than forecast as a result of a higher than forecast interim dividend per share.

b  The net proceeds from share transactions were lower than forecast. The funds received from the issue of shares to launch TAF were returned 

to Shareholders via the Supply Offer in May 2013, whereas the forecast assumed $150 million remained with Fonterra at 31 July 2013.

Statement	of	financial	position

Cash and cash equivalents

Trade and other receivables

Inventories

Other current assets

Total	current	assets

Property, plant and equipment

Equity accounted investments

Intangible assets

Other non-current assets

Total	non-current	assets

Total	assets

Bank overdraft and borrowings

Supplier, trade and other payables

Other current liabilities

Total	current	liabilities

Borrowings

Other non-current liabilities

Total	non-current	liabilities

Total	liabilities

Net	assets

Subscribed equity

Retained earnings

Foreign currency translation reserve

Cash flow hedge reserve

Total	equity	attributable	to	equity	holders	of	the	Parent

Non-controlling interests

Total	equity

GROUP $ MILLION

notes

31 JULY 2013 
PROSPeCTIve

31 JULY 2013 
aCTUaL

a

b

a

c

c

a

a

1,271

2,143

2,660

164

6,238

5,079

497

2,868

626

9,070

15,308

1,066

2,244

241

3,551

4,296

493

4,789

8,340

6,968

5,966

1,245

(215)

(65)

6,931

37

6,968

330

2,054

3,078

184

5,646

4,807

449

2,858

613

8,727

14,373

1,570

2,202

306

4,078

3,108

439

3,547

7,625

6,748

5,807

1,249

(266)

(82)

6,708

40

6,748

a  Total current assets are lower as a result of lower than forecast cash holdings. When considered together with borrowings, net interest bearing 
debt has increased as a result of the decision to pay out a higher proportion of the cost of milk to Farmer Shareholders earlier in the Season, 
than projected in the prospectus.

b 

Inventory balances are higher than forecast as a result of higher dairy commodity prices later in the production Season increasing the cost of 
milk, a key component of the cost of inventory.

c  Total non-current assets are lower as a result of lower than forecast capital spend due to timing of spend on key international growth projects.

FONTERRA ANNUAL REVIEW 2013 

75

 
NOTES TO THE SUMMARy FINANCIAl STATEMENTS CONTINUED
FOR THE YEAR ENDED 31 JULY 2013

12  COMPaRISON TO PROSPeCTIve FINaNCIaL INFORMaTION CONTINUED

Cash	flow	statement

GROUP $ MILLION

notes

31 JULY 2013 
PROSPeCTIve

31 JULY 2013 
aCTUaL

Net	cash	flows	from	operating	activities

Net	cash	flows	from	investing	activities

Net	cash	flows	from	financing	activities

Net increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Effect of exchange rate changes on cash balances

Cash	and	cash	equivalents	at	the	end	of	the	year

Reconciliation	of	closing	cash	balances	to	the	statement	of	financial	position:

Cash and cash equivalents

Bank overdraft

Closing	cash	balances

a

b

c

c

1,803

(1,138)

(416)

249

991

1

1,241

1,271

(30)

1,241

997

(868)

(786)

(657)

991

(5)

329

330

(1)

329

a  Cash flows from operating activities are lower than forecast as a result of the decision to pay a higher proportion of the cost of milk to 

Farmer Shareholders earlier in the Season, coupled with lower earnings before interest, tax, depreciation and amortisation.

b  The net cash outflow from investing is lower than forecast predominately due to lower than forecast capital spend.

c  Net cash outflows from financing activities are higher than forecast primarily due to the Group holding of lower cash balances, and instead 

paying down borrowings.

76 

FONTERRA ANNUAL REVIEW 2013

INDEPENDENT AUDITORS’ REPORT
TO THE SHAREHOLDERS OF FONTERRA CO-OPERATIVE GROUP LIMITED

Report on the Summary Financial Statements
We have audited the accompanying summary financial statements of Fonterra Co-operative Group Limited (“the Company”) on pages 56 to 76 
which comprise the statement of financial position as at 31 July 2013, the income statement, statement of comprehensive income, statement 
of changes in equity and cash flow statement for the year then ended, and the notes to the financial statements, which are derived from the 
audited financial statements of the Company for the year ended 31 July 2013. The Group comprises the Company and the entities it controlled 
at 31 July 2013 or from time to time during the financial year.

The summary financial statements do not contain all the disclosures required for full financial statements under generally accepted accounting 
practice in New Zealand. Reading the summary financial statements, therefore, is not a substitute for reading the audited financial statements 
of Fonterra Co-operative Group Limited.

Directors’ Responsibility for the Summary Financial Statements
The Directors are responsible for the preparation of the summary financial statements in accordance with FRS-43: Summary Financial 
Statements (“FRS-43”).

Auditors’ Responsibility
Our responsibility is to express an opinion on the summary financial statements based on our procedures, which were conducted in accordance 
with International Standard on Auditing (New Zealand) 810: Engagements to Report on Summary Financial Statements.

We carry out other assignments on behalf of the Company and the Group in the areas of other audit related services, transaction and other 
advisory services. Partners and employees of our firm may deal with the Company and the Group on normal terms within the ordinary course 
of trading activities of the Company and the Group. These matters have not impaired our independence as auditors of the Company and the 
Group.

Opinion on the Company’s Financial Statements
Our audit of the financial statements for the year ended 31 July 2013 was completed on 24 September 2013 and our unmodified opinion was 
issued on that date. 

Opinion on the Summary Financial Statements
In our opinion, the summary financial statements have been correctly derived from the audited financial statements of Fonterra Co-operative 
Group Limited for the year ended 31 July 2013 and are consistent, in all material respects, with those financial statements, in accordance with 
FRS-43.

Restriction on Distribution or Use
This report is made solely to the Company’s shareholders, as a body, in accordance with Section 205(1) of the Companies Act 1993. Our audit 
work has been undertaken so that we might state to the Company’s shareholders those matters which we are required to state to them in an 
auditors’ report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other 
than the Company and the Company’s shareholders, as a body, for our audit work, for this report or for the opinions we have formed.

Chartered Accountants, Auckland 
24 September 2013

FONTERRA ANNUAL REVIEW 2013 

77

 
 
STATUTORy INFORMATION
FOR THE YEAR ENDED 31 JULY 2013

CURReNT CReDIT RaTING STaTUS

Standard & Poor’s has rated the Company A+ with a rating outlook of stable. Fitch has rated the Company AA- with a rating outlook of stable. 
Retail Bonds have been rated the same as the Company by both Standard & Poor’s and Fitch. Capital Notes which are subordinate to other 
Fonterra debt issued are rated A by Standard & Poor’s and A+ by Fitch. 

exChaNGe RULINGS aND WaIveRS

NZX Limited (NZX) has ruled that Capital Notes do not constitute “equity securities” under its Listing Rules (Rules). This means that where 
Capital Notes are quoted on NZX’s debt market (NZDX), the Company is not required to comply with certain Rules which apply to an issuer of 
quoted equity securities. 

NZX has granted waivers from NZDX Rule 11.1.1 to enable Fonterra to decline to accept or register transfers of Capital Notes or Retail Bonds 
(NZDX listed debt securities FCGHA, FCG010 and FCG020) if such transfer would result in the transferor holding or continuing to hold Capital 
Notes or Retail Bonds with a face value or principal amount of less than $5,000 or if such transfer is for an amount of less than $1,000 or 
multiple thereof. The effect of these waivers is that the minimum holding amount in respect of the Capital Notes and Retail Bonds will at all 
times be $5,000 in aggregate and that Retail Bonds can only be transferred in multiples of $1,000.

NZX has also granted a waiver from NZDX Rule 5.2.3 in respect of Retail Bond FCG020 to enable that Bond to be quoted on the NZDX market 
even though it did not meet the requirement that at least 500 members of the public held at least 25% of the Bonds being issued.

78 

FONTERRA ANNUAL REVIEW 2013

NON-gAAP MEASURES

Fonterra uses several non-GAAP measures when discussing financial performance. For definitions of non-GAAP measures used by Fonterra, 
refer to page 82. These are non-GAAP measures and are not prepared in accordance with NZ IFRS. 

Management believes that these measures provide useful information as they provide valuable insight on the underlying performance 
of the business.

They are used internally to evaluate the underlying performance of business units and to analyse trends. These measures are not 
uniformly defined or utilised by all companies. Accordingly, these measures may not be comparable with similarly titled measures used 
by other companies. Non-GAAP financial measures should not be viewed in isolation nor considered as a substitute for measures reported 
in accordance with NZ IFRS.

Reconciliations for the NZ IFRS measures to certain non-GAAP measures referred to by Fonterra are detailed below.

Reconciliation	from	the	NZ	IFRS	measure	of	profit	for	the	year	to	Fonterra’s	normalised	EBITDA	

Profit	for	the	year	
Add: Depreciation 
Add: Amortisation
Add: Net finance costs
(Less)/add: Taxation (credit)/expense
Total	EBITDA	
Add: Costs associated with closure of Cororooke plant in Australia 
Add: Costs associated with Group Strategy Right-Sizing
Add: Costs associated with Group Strategy Refresh
Add: Impairment losses recorded in equity accounted investees
Add: Other

Total	normalisation	adjustments

Normalised	EBITDA

Reconciliation	from	the	NZ	IFRS	measure	of	profit	for	the	year	to	Fonterra’s	normalised	EBIT	

Profit	for	the	year	
Add: Net finance costs
(Less)/add: Taxation (credit)/expense
Total	EBIT
Add: Normalisation adjustments (as detailed above)
Total	normalised	EBIT

Reconciliation	from	the	NZ	IFRS	measure	of	profit	for	the	year	to	Fonterra’s	normalised	earnings	per	share	

Profit	for	the	year	
Add: Normalisation adjustments (as detailed above)
(Less)/add: Tax on normalisation adjustments
Total	normalised	earnings
Less: Share attributable to non-controlling interests
Net normalised earnings attributable to equity holders of the Parent
Weighted average number of Shares (thousands of Shares)
Normalised	earnings	per	share	($)

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

736
444
86
269
(68)
1,467
30
38
–
–
(3)

65

1,532

624
410
82
310
53
1,479
–
–
30
8
3

41

1,520

GROUP $ MILLION

31 JULY 2013

31 JULY 2012

736
269
(68)
937
65
1,002

GROUP $ MILLION

31 JULY 2013

736
65
(17)
784
(20)
764
1,615,311
0.47

624
310
53
987
41
1,028

31 JULY 2012

624
41
(7)
658
(16)
642
1,476,220
0.43

FONTERRA ANNUAL REVIEW 2013 

79

 
FIVE yEAR SUMMARy

SHAREHOLDER	SUPPLIER	RETURNS
Payout
Farmgate Milk Price (per kgMS)1
Dividend (per Share)2
Cash	payout3
Retentions (per Share)4

OPERATING	PERFORMANCE
Average commodity prices (US$ per MT FOB)
Whole Milk Powder5
Skim Milk Powder5
Butter5
Cheese6

Average	NZD/USD	spot	exchange	rate	applying	throughout	the	year7
Fonterra’s average NZD/USD conversion rate8

Revenue	($	million)
Ingredients and other revenue
Consumer revenue
Total	revenue

Dairy ingredients manufactured in New Zealand (000s MT)
Total ingredients sales volume (000s MT) 

Segment	earnings	($	million)9
New Zealand Milk Products
ANZ
Asia/AME
Latam 
Eliminations
Segment	earnings
Normalisation adjustments
Normalised	segment	earnings

Profit	for	the	year	attributable	to	Shareholders	($	million)10

Earnings	per	share11

JULY 2013

JULY 2012

JULY 2011

JULY 2010

JULY 2009

5.84
0.32
6.16
0.14

3,394
3,625
3,550
4,124

0.82
0.80

13,926
4,717
18,643

2,312
2,765

480
93
207
137
20
937
65
1,002

718

0.44

6.08
0.32
6.40
0.10

3,359
3,285
3,546
3,498

0.80
0.77

14,824
4,945
19,769

2,353
2,660

477
218
182
124
(14)
987
41
1,028

609

0.41

7.60
0.30
7.90
0.25

3,606
3,321
4,344
4,285

0.77
0.72

14,623
5,248
19,871

2,143
2,486

419
278
193
121
17
1,028
(23)
1,005

754

0.53

6.10
0.27
6.37
0.23

2,905
2,658
3,033
3,819

0.71
0.67

11,818
4,908
16,726

2,058
2,392

496
299
176
107
–
1,078
(174)
904

669

0.50

4.72
0.48
5.20
0.01

2,446
2,133
1,993
3,114

0.60
0.67

10,987
5,048
16,035

2,021
2,310

584
240
63
106
(3)
990
29
1,019

599

0.48

1  From the beginning of the 2009 Season the Farmgate Milk Price has been determined in accordance with the Farmgate Milk Price Manual and is independently audited.

2  On 18 November 2009, Shareholders approved stages one and two of the capital structure changes. As a result of the changes to the capital structure all Shares are 

eligible to receive a dividend if declared by the Board. Previously in addition to the Farmgate Milk Price, returns to Shareholder Suppliers were by way of the Value Return 
payment. The Value Return payment was calculated per kgMS. The dividend payment is calculated on a per Share basis using number of Shares at 31 May.

3  Average Payout for a 100% share-backed supplier.

4  Retentions are calculated as net profit after tax attributable to Co-operative Shareholders at 31 July divided by the number of Shares at 31 May, less dividend per Share. 
Profit after tax attributable to Shareholders for 2009 has been restated to recognise the tax effects of distributions to Shareholders within tax expense in the income 
statement. This was previously recorded directly in equity. 

5  Source: Fonterra Farmgate Milk Price Statements (2013-2011) representing the weighted-average United States Dollars (USD) contract prices of Reference Commodity 

Products.

6  Source: Oceania Export Series, Agricultural Marketing Service, US Department of Agriculture.

7  Average spot exchange rate is the average of the daily spot rates for the financial period.

8  Fonterra’s average conversion rate is the rate that Fonterra has converted net US dollar receipts into NZ dollars based on the hedge cover in place.

9  Represents segment earnings before unallocated finance income, finance costs and tax. The year ended 31 July 2012 has been restated to reflect changes to the 

organisation of business units within reported segments which occurred in the year ended 31 July 2013. The years ended 31 July 2011 and 31 July 2010 have been restated 
to reflect changes to the organisation of business units within reported segments which occurred in the year ended 31 July 2012. For 2009, normalisation adjustments 
consists of normalisation adjustments as reported in the segment note plus impairment of equity accounted investees. 

10 Profit after tax attributable to Shareholders for 2009 has been restated to recognise the tax effects of distributions to Shareholders within tax expense in the income 

statement. This was previously recorded directly in equity.

11  On 27 February 2013, Fonterra announced a non-cash bonus issue of one Share for every 40 Shares held. The bonus issue increased the number of Shares on issue by 

40.4 million. The record date for the bonus issue was 12 April 2013 and the issue date was 24 April 2013. Earnings per share for the years ended 31 July 2012, 31 July 2011, 
31 July 2010 and 31 July 2009 have been restated as if the bonus issue was effective on at the beginning of the periods presented.

80 

FONTERRA ANNUAL REVIEW 2013

 
 
CAPITAL	EMPLOYED	($	million)
Total assets employed
Average net assets12
Total equity
Equity excluding cash flow hedge reserve
Net interest bearing debt
Economic net interest bearing debt13
Return on net assets12

Headline	debt	to	debt	plus	equity	ratio14
Economic	debt	to	debt	plus	equity	ratio14

JULY 2013

JULY 2012

JULY 2011

JULY 2010

JULY 2009

14,373
11,135
6,748
6,830
4,227
4,467
8.4%

38.2%
39.6%

15,117
10,900
6,655
6,592
3,833
4,229
9.4%

36.8%
39.1%

15,530
10,772
6,541
6,025
3,766
4,331
9.3%

38.5%
41.8%

14,169
10,433
5,667
5,526
4,268
4,494
8.7%

43.6%
44.9%

14,117
10,975
4,805
4,635
5,166
5,221
9.2%

52.7%
53.0%

JULY 2013

JULY 2012

JULY 2011

JULY 2010

JULY 2009

STAFF	EMPLOYED
Total	staff	employed	(000s,	permanent	full	time	equivalents)
New Zealand
Overseas 

17.5
11.2
6.3

17.3
11.0
6.3

16.8
10.8
6.0

15.8
9.8
6.0

15.6
9.5
6.1

SEASON	STATISTICS15
Total	NZ	milk	collected	(million	litres)
Highest daily volume collected (million litres)

NZ Shareholder supply milksolids collected (million kgMS) 
NZ contract supply milksolids collected (million kgMS) 
NZ	milksolids	collected	(million	kgMS)

Total number of Shareholders at 31 May
Total number of sharemilkers at 31 May
Total number of Shares at 31 May (million)

JULY 2013

JULY 2012

JULY 2011

JULY 2010

JULY 2009

16,673
84.8

1,424
39
1,463

10,668
3,449
1,598

16,951
81.2

1,463
30
1,493

10,578
3,595
1,433

15,427
76.8

1,320
26
1,346

10,485
3,928
1,377

14,746
72.3

1,256
30
1,286

10,463
3,733
1,343

14,764
73.7

1,227
54
1,281

10,537
3,990
1,216

12  Return on net assets (RONA) is derived by dividing profit before normalisation adjustments, net finance costs and tax (as reported in financial statements) by 13 month 

average net assets (excluding net debt and deferred tax).

13  Economic net interest bearing debt reflects the effect of debt hedging in place at balance date.

14  Headline debt to debt plus equity ratio is before taking account of the effect of debt hedging. Economic debt to debt plus equity includes the effect of debt hedging.

15  All Season statistics are based on the 12 month milk Season of 1 June – 31 May.

FONTERRA ANNUAL REVIEW 2013 

81

 
 
glOSSARy

NON-GaaP MeaSUReS 

Fonterra refers to non-GAAP financial measures throughout the Annual Review, and these measures are not prepared in accordance with 
NZ IFRS. The definitions below explain how Fonterra calculates the non-GAAP measures referred to throughout the Annual Review. 

Average	net	assets	

Constant	currency

is calculated as net interest bearing debt and total equity less deferred tax averaged over a rolling 
13 month period.

means a measure that eliminates the effect of exchange rate movements. Constant currency variances 
are calculated by taking the current year financial measure in local currency less the prior year 
financial measure in local currency and dividing this by prior year financial measure in local currency 
using the prior year local currency to the New Zealand Dollar exchange rate.

Contribution	margin

is calculated as segmental gross profit less distribution, selling and marketing expenses.

EBIT

EBIT	margin

EBITDA

means earnings before interest and tax (EBIT) and is calculated as profit for the year before net finance 
costs and tax.

is calculated as profit for the year before net finance costs and tax and divided by revenue.

means earnings before interest, tax, depreciation and amortisation and is calculated as profit for the 
year before net finance costs, tax, depreciation and amortisation.

Economic	debt	to	debt	plus	
equity	ratio

is calculated as net interest bearing debt divided by net interest bearing debt plus equity. Net interest 
bearing debt includes the effect of debt hedging, and equity excludes the cash flow hedge reserve.

Farmgate	Milk	Price	

means the base price that Fonterra pays for milk supplied to it in New Zealand for a season. 
The season refers to the 12 month milk season of 1 June to 31 May.

Net	tangible	assets

means total assets less total liabilities less intangible assets.

Normalisation	adjustments

means transactions that are unusual by nature or size so that they materially reduce the ability of 
users of the financial results to understand the ongoing performance of the Group or operating 
segment to which they relate. Unusual transactions by nature are the result of a specific event or 
set of circumstances that are outside the control of the business, or relate to the major acquisitions 
or disposals of an asset/group of assets or business. Unusual transactions by size are those that are 
unusually large in a particular accounting period that is not expected to repeat regularly to the same 
extent in future periods.

Normalised	EBIT

means profit for the year before net finance costs, tax and normalisation adjustments.

Normalised	EBIT	margin

Normalised	EBITDA

means profit for the year before net finance costs, tax and normalisation adjustments divided 
by revenue.

means profit for the year before net finance costs, tax, depreciation, amortisation and 
normalisation adjustments.

Normalised	segment	earnings

means segmental profit the year before depreciation, amortisation, net finance costs, 
taxation expense, and normalisation adjustments.

Payout

Retentions	

Return	on	Capital	Employed	

means the total cash payment to Shareholder suppliers. It is the sum of the Farmgate Milk Price 
(kgMS) and the dividend per Share. Both of these components have established policies and 
procedures in place on how these are determined.

means net profit after tax attributable to Shareholder suppliers divided by the number of Shares 
at 31 May, less dividend per Share.

means normalised EBIT divided by capital employed. Capital employed is calculated as monthly 
average net assets excluding net debt, derivatives, taxes, and investments (other than equity 
accounted investments).

Segment	earnings

means segmental profit for the year before net finance costs, tax and normalisation adjustments.

82 

FONTERRA ANNUAL REVIEW 2013

OTheR TeRMS 

ANZ

ASEAN/MENA

Asia/AME

Auditor

CO2e
Co-operative

DIRA

means Fonterra’s reportable segment that operates in Australia and New Zealand.

means Fonterra’s business unit that operates in South East Asia, the Middle East and North Africa. 
There are some countries that fall within the ASEAN/MENA business unit that are located outside 
these geographical regions such as Sri Lanka and Mauritius. It is part of the Asia/AME reportable segment.

means Fonterra’s current reportable segment that operates in Asia, Africa and the Middle East.

means PricewaterhouseCoopers, the auditor of Fonterra and the Fund.

means greenhouse gas emissions, based upon accepted International Dairy Federation methodology.

means Fonterra.

means the Dairy Industry Restructuring Act 2001 (New Zealand).

Farmer	Shareholder

means a Shareholder who is supplying milk to Fonterra.

Fonterra

Fonterra	Board

Fonterra	Group

FSF	or	the	Fund

Foodservice

FY

GDT™

Greater	China

IFRS

Income	Tax	Act

kgMS

KT

Latam

Milksolids

MT

NZ	GAAP

NZ	Milk	Products	
or	NZMP™

means Fonterra Co-operative Group Limited and, where relevant, includes the other members 
of the Fonterra Group.

means the Board of Directors of Fonterra.

means Fonterra and its subsidiaries.

means the Fonterra Shareholders’ Fund.

means the business of preparing meals for consumption outside of homes.

means financial year.

means GlobalDairyTrade™, the auction platform for internationally-traded commodity dairy products.

means Fonterra’s business unit that operates in China (including Hong Kong), Taiwan and India. It is 
part of the Asia/AME reportable segment.

means International Financial Reporting Standards.

means the Income Tax Act 2007 (New Zealand).

means a kilogram of milksolids.

means a kilo tonne (being 1,000 MT).

means Fonterra’s reportable segment that operates in Latin America.

means the valued components of milk which are determined by the Fonterra Board from time to time.

means a metric tonne.

means generally accepted accounting practice in New Zealand. 

means Fonterra’s reportable segment which collects and processes milk from New Zealand farmers, 
manufactures and markets dairy nutrition products (including specialty dairy ingredients and base 
nutrition powders such as whole milk powder and skim milk powder) under the NZMP™ brand. 
It also includes Fonterra Nutrition, Group Strategy and Optimisation, Co-operative Affairs and 
Group Services.

Parent

means Fonterra Co-operative Group Limited.

RD1	or	RD1	Limited

mean Fonterra’s rural supplies retail business that operates in New Zealand.

Season

Share	Standard

means a period of 12 months to 31 May (or such other date as the Fonterra Board may specify from 
time to time) in each year.

means the number of Shares a Farmer Shareholder is required from time to time to hold as determined 
in accordance with the Constitution, one Share for each kilogram of milksolids obtainable from milk  
supplied to Fonterra by a Farmer Shareholder in the relevant Season (excluding milk supplied on 
contract supply). The Fonterra Board may permit the Share Standard to be satisfied through the 
holding of both Shares and Vouchers.

Shareholder

means a holder of Shares.

Trading	Among	Farmers	or	TAF

means the Share trading system known as Trading Among Farmers.

UHT

means fresh milk that is sterilised by heating it to very high temperatures. UHT milk does not 
require refrigeration.

FONTERRA ANNUAL REVIEW 2013 

83

 
Directory

FONTERRA CO-OPERATIVE GROUP LIMITED 
PRIVATE BAG 92032 
AUCKLAND 1142 
NEw ZEALAND
64 9 374 9000 (PhONE) 
64 9 374 9001 (FAX)
ShAREhOLDER AND SUPPLIER SERVICES 
FREEPhONE 0800 65 65 68
FOR GLOBAL LOCATIONS VISIT www.FONTERRA.COM

84 

FONTERRA ANNUAL REVIEW 2013

This document is printed on an environmentally responsible paper produced 
using elemental chlorine free (ECF)FSC® certified mixed source pulp, sourced 
from well managed and legally harvested forests, and manufactured under  
the strict ISO14001 environmental management system.

GALLAGHER FARM 
PATUMAHOE