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Securing your world

G4S plc
Annual Report and Accounts 2013

Investing in sustainable, 
profi table growth.

In this report

Financial highlights

STRATEGIC REPORT
Financial highlights
Overview
Chairman’s statement
Chief Executive Offi cer’s review
Strategic report overview
G4S at a glance
Market review
Business model
Strategic execution
Key performance indicators
Business review
Risk management
Principal risks
Corporate social responsibility

GOVERNANCE
Board of directors
Executive committee
Corporate governance report
Audit committee report
Directors’ remuneration report
Directors’ report
Directors’ responsibilities

IFC
1
2
4
8
10
12
14
16
26
28
34
36
42

48
50
52
61
64
80
83

95

84
90
94

FINANCIAL STATEMENTS
Chief Financial Offi cer’s review
Independent auditor’s report
Consolidated income statement
Consolidated statement of 
comprehensive income
Consolidated statement of changes 
in equity
Consolidated statement of 
fi nancial position
Consolidated statement of cash fl ow
Notes to the consolidated 
fi nancial statement
Parent company balance sheet
Parent company reconciliation of 
movements in equity shareholders’ funds 143
Notes to the parent company 
fi nancial statements

98
142

96
97

144

95

UNDERLYING REVENUE 

UNDERLYING PBITA1 

£7.4bn

(2012: £7.0bn)

£442m

(2012: £430m2)

TOTAL REVENUE

TOTAL PBITA3

£7.4bn

(2012: £7.2bn)

£56m(2012: £364m)

UNDERLYING EPS

TOTAL EPS

14.7p

(2012: 15.8p)

(24.9)p

(2012: 2.9p)

CASH GENERATED BY 
CONTINUING OPERATIONS 

£460m

(2012: £337m)

DIVIDEND PER SHARE

8.96p

(2012: 8.96p)

A full review of our fi nancial performance is set out in the Chief Financial Offi cer’s review on 
pages 84 to 89. EU IFRS fi nancial statements are on pages 94 to 141. The strategic report has 
been approved by the board, see page 83.

SHAREHOLDER INFORMATION
Notice of Annual General Meeting
Recommendation and explanatory 
notes relating to business to be 
conducted at the Annual General 
Meeting on 6 June 2013
Group fi nancial record
General information 

151

154
158
160

1  To clearly present underlying performance, specifi c items have been excluded and separately disclosed 

– see page 86.

2  2012 underlying results are presented at constant exchange rates and have been restated for the adoption of 
IAS19 (2011). 2012 PBITA has been re-presented to exclude PBITA from businesses subsequently classifi ed as 
discontinued, one off credits, profi ts on disposal and the prior year effect of the review of assets and liabilities 
in 2013 – see page 86.

3  Including specifi c items. See page 86 for details.

Overview

Strategic report

A market led strategy to deliver 
sustainable shareholder value

G4S is the leading global integrated security company, 
specialising in the provision of security products, 
services and solutions.

Our strategy is market led. We satisfy our customers’ 
needs by understanding their strategic objectives and 
designing and delivering innovative solutions which 
support their goals. 

Our aim is to create sustainable shareholder value 
through excellence in customer service, operations 
and fi nancial management.

See pages 8 to 27 for more information

Annual Report and Accounts 2013  G4S plc  1 

Chairman’s statement

Putting strong foundations 
in place

John Connolly
Chairman

A YEAR OF CHANGE
2013 was always going to be a year of change. Some board changes 
involving executive and non-executive directors had been planned 
and the foundations for those changes had been laid in 2012. 

Nick Buckles, who had been chief executive of the group since 2005, 
stepped down as CEO in May. He was succeeded by Ashley Almanza, 
a high quality, respected executive with extensive international business 
experience, who became group CEO  on 1 June 2013. Mr Almanza had 
joined the group earlier in the year as CFO following the retirement of 
Trevor Dighton from that role.

In May, the UK Ministry of Justice (“MoJ”) announced concerns in 
relation to billing practices on our electronic monitoring contracts in 
England and Wales and commenced a review of all MoJ contracts held 
by G4S. At the same time, the Cabinet Offi ce initiated a review of all 
our major UK Government contracts – the Cross Government Review. 
In response to the concerns raised by the MoJ, we appointed an 
independent law fi rm and external accountants to look into the matter 
on behalf of the board. We also co-operated with the MoJ and Cabinet 
Offi ce reviews. Both the MoJ review and the Cabinet Offi ce review 
have now been completed and we reached settlement of claims raised 
in relation to electronic monitoring and two other contracts in England.

“ This is my second chairman’s statement in a G4S 
annual report and it is fair to say that it marks the 
completion of a year no less challenging than my 
fi rst. 2013 was a year during which the group 
underwent a great deal of change, at both board 
and senior management level, and also in some 
of the ways we conduct our business.”

DIVIDEND PER SHARE

8.96p

(2012: 8.96p)

2  G4S plc  Annual Report and Accounts 2013 

Strategic report

REVENUE BY BUSINESS SERVICE (%)

9

16

Cash solutions
Secure solutions
Care & Justice services

75

FINANCIAL PERFORMANCE 
The group operates in many parts of the world and continues to 
provide critical services to thousands of customers to the highest 
standards. This underlying strength of the business was refl ected in 
the company’s performance for 2013. Underlying revenue growth of 
5.8% was underpinned by 16% growth in emerging markets. 

Cash generated by continuing operations increased by 36%. 
To strengthen the group's fi nancial position, we raised approximately 
£343 million net via a placing of new shares in August. Together with a 
disposals programme which has, to date, generated £124 million, and 
a strong focus on cash fl ow management, this will enable us to reduce 
our debt and to invest in sustainable, profi table growth.

We have a clear strategic plan and the board believes that the 
business has signifi cant growth opportunities and positive prospects. 
The directors therefore propose a fi nal dividend of 5.54p (DKK 0.4954) 
per share, payable on 13 June 2014. With an interim dividend of 3.42p 
(DKK 0.2972) per share paid on 18 October 2013, the total dividend 
for the year will amount to 8.96p per share, the same as for 2012.

On behalf of the board I would like to thank the 618,000 employees 
who make up the group for their hard work and dedication in 2013 
and their focus on doing what they do well. It is with confi dence that 
I look forward to capturing the value in 2014 of all the groundwork 
that has been done in 2013.

John Connolly
Chairman

The UK Government is one of the group’s largest customers and so 
repairing the relationship and rebuilding our reputation, particularly in 
the UK market, has rightly been at the forefront of the work of the 
executive team and of the board. This will take time and forms part 
of a wider transformation plan launched by the group CEO, which 
includes organisational and process changes designed to strengthen 
customer focus, governance and contract management and control. 
This transformation process is something which the UK Government 
has been keen to see, but it is important to stress that it is something 
which was already in progress and not just in the UK. 

SO WHAT CHANGED IN 2013?
We welcomed fi ve new members to the board during the year. 
Three of them are non-executive directors: Adam Crozier and Paul 
Spence, who joined the board in January, and Tim Weller, who joined 
in April; whilst Bo Lerenius and Lord Condon retired from the board 
in June. There were also changes to the executive board members. In 
addition to Nick Buckles' departure in May, Trevor Dighton stood down 
as CFO at the end of April and left the board in June. Ashley Almanza 
joined on 1 May as CFO before taking on the role of chief executive 
offi cer from 1 June. Himanshu Raja was appointed CFO in October. 

In a fairly short space of time the make-up of the board has changed 
signifi cantly, so it has been important to ensure that it retains the right 
combination of knowledge of the group as well as expertise which is 
relevant to the business. I believe we have a board which is diverse in 
composition and well suited to the task; covering a broad spectrum in 
terms of professional background, experience, nationality and gender.

As announced previously, we undertook a thorough review of the 
group’s risk management function and systems in the fi rst half of 2013. 
The Risk Committee reviewed the fi ndings of the review, and 
implemented a number of recommendations. The Risk Committee 
was constituted as a full board committee in 2013 to strengthen 
support to the board in discharging its responsibilities regarding the 
maintenance of a framework of effective controls to enable risk to be 
assessed and managed. The review process also led to important 
changes to the risk function and the implementation of a new risk 
management framework described in more detail on pages 36 to 41 
of the Strategic Report. In addition, the Risk Committee reviews and 
reports to the board on the risk aspects of major developments that 
affect the group and major contracts which the group enters into. 

As reported in the CEO’s review, we have embarked upon a group-
wide transformation responding to the signifi cant issues identifi ed over 
the last 18 months as the new executive team set the business on 
track for future profi table growth. This plan has embraced a bottom 
up business and strategy review bringing in a wide range of new 
senior executives in key roles, restructuring a number of businesses, 
a portfolio review of the group’s businesses and a comprehensive 
review of fi nancials and fi nancial disciplines. Importantly the board 
approved management’s extensive proposals for new processes 
and disciplines emphasising our key values around customer focus 
and integrity. This part of the transformation along with the above 
mentioned emphasis on risk management will contribute to meeting 
the requirements of our key UK customer, UK Government, around 
corporate renewal.

We have taken on board the lessons we have learned from the 
challenges of 2013 and a great deal of effort continues to be focused 
on ensuring that we have the right people and the appropriate 
systems and processes in place to ensure the group’s long-term success. 
I believe we are on the right track.

Annual Report and Accounts 2013  G4S plc  3 

Chief Executive Offi cer’s review

Focused on sustainable, 
profi table growth

Ashley Almanza
Group Chief Executive Offi cer

“ This has been an extremely challenging year for G4S. 
We have taken clear action to address long-standing 
issues and have introduced wide-ranging changes 
to strengthen our business. We can now look to the 
future with increasing confi dence, focusing on the 
growing demand for G4S services that underpins 
our plans to deliver sustainable, profi table growth.”

A YEAR OF CHANGE
I was delighted to join G4S in May 2013 and to take up the role of 
group CEO in June. In my fi rst few months, I travelled around the group, 
meeting senior managers and colleagues working in different regions 
and at many levels in our organisation and I also had the opportunity 
to visit some of our operations and customers. This confi rmed my view 
that G4S has considerable unrealised potential.

In order to address that potential in a focused and disciplined way, 
we conducted a strategy and business review, evaluating our position 
and prospects in each of our key markets around the world. While the 
review confi rmed the strength of our global market positions, it also 
identifi ed the need for wide ranging changes which, over time, we 
expect to transform the group’s ability to deliver sustainable, 
profi table growth.

4  G4S plc  Annual Report and Accounts 2013 

Strategic report

GROUP STRATEGY
G4S is the world’s leading global, integrated security company, 
specialising in the provision of security products, services and solutions 
to customers across six continents.

Our strategy is market led – everything begins with the customer. 
We seek to understand our customers’ strategic and commercial 
objectives and from there we design and deliver solutions which 
support those objectives. Our aim is simple and clear; it is to create 
sustainable shareholder value through the consistent delivery of 
excellence in three areas: customer service, operational performance 
and fi nancial management.

As noted above, the strategic review we conducted in 2013 identifi ed 
the need for wide-ranging changes which we have captured in the 
form of a number of strategic priorities. I’m pleased to report that 
progress has been made in each of these areas:

Strategic focus and portfolio management
At the start of the year we were operating in more than 125 countries 
with several lines of business in each country. By assessing the strategic 
fi t, performance and prospects of each of these businesses, we 
identifi ed 35 businesses which required action to be taken to realise full 
value for shareholders, through turn-around, restructuring or disposal. 
As a result, we are actively managing the group’s portfolio, divesting a 
number of non-core businesses, and have generated cash proceeds of 
£124 million to date. Our work in this area continues and, subject to 
value accretive terms being achieved, we may make further disposals.

Organic investment
Our review concluded that we were under-investing in organic 
growth and technology and innovation. The group is now investing an 
additional £15 to £20 million in 2014 to strengthen sales and business 
development capability and to extend our technology and innovation 
across the group – both important catalysts for future growth.

Balance sheet fl exibility
Given the scale and quality of our organic growth opportunity and the 
level of net debt at the start of the year, we raised £343 million through 
the successful placing of 140.9 million new shares. 

Capital discipline and Risk management
The group’s capital allocation and contract review processes have been 
strengthened to ensure that all investment opportunities compete for 
capital in a single ‘pool’ and are evaluated against a stringent set of 
economic and risk criteria.

People
Our review identifi ed the need to strengthen our resource and 
capability in a number of key areas of the business. Over the past nine 
months, we have signifi cantly strengthened our senior management, 
with 28 new appointments to the global leadership team. 

Group values
Our group values underpin the reputation and long-term value of the 
group. We have updated and reinforced awareness and understanding 
of our group values to ensure that we conduct our business to the 
highest standards. We are enhancing health and safety across the group 
by standardising safety management systems and embedding health and 
safety objectives in individual performance contracts. 

Competitive strengths
Our review concluded that our competitive position needed to be 
strengthened in a number of key markets. During the second half of 
the year we established major restructuring programmes, with detailed 
plans to invest £68 million over 2013 and 2014 and these are now 
being implemented. We expect the economic, fi nancial and 
performance benefi ts to be realised over the next 12 to 36 months.

Cost leadership
We recognised the growing importance of cost leadership and 
following systematic benchmarking we established a number of 
effi ciency programmes. These include focus on direct labour effi ciency, 
organisational effi ciency, vehicle route planning and telematics, IT 
standardisation, procurement and shared services.

Performance management
We re-defi ned our performance measures and incentives, putting in 
place measures and performance management processes which focus 
on customers’ needs, sustainable profi t and cash fl ow. I believe this 
provides clear and strong alignment between management priorities 
and shareholder value.

While we still have much to do, I have been enormously encouraged by 
the positive engagement from colleagues across the group who have 
embraced these changes and demonstrated extraordinary commitment 
to our customers and to G4S. I’m grateful for their skill and dedication, 
which remain critical to our success.

STRATEGIC EXECUTION
To see in more detail how we plan to deliver our focused 
strategy to deliver sustainable, profi table growth please 
see pages 8 to 27.

Strategic report

Strategic execution

People and values

AT THE HEART OF OUR STRATEGY 

G4S HAS A DEDICATED WORKFORCE OF OVER 
618,000 EMPLOYEES AROUND THE WORLD (%)

Africa
Asia & Middle East
Latin America
Europe
North America
UK & Ireland

6

9

19

11

12

43

G4S employees by region as at end Dec 2013.

Our culture is defi ned by our values, beliefs and behaviours. 
We seek to embed our values in all aspects of our operations 
and they form part of our recruitment, development and 
review processes. Managers and employees are encouraged 
and expected to behave in line with the group’s values and to 
speak up when witnessing behaviour which does not meet 
our standards.

OUR GROUP VALUES: SUPPORTING 
OUR STRATEGY

Customer focus – We have close, open relationships with 
our customers which generate trust and we work in 
partnership for the mutual benefi t of our organisations.

Best people – We employ the best people, develop their 
competence, provide opportunity and inspire them to live 
our values.

Integrity – We can always be trusted to do the right thing.

Expertise – We develop and demonstrate our expertise 
through our innovative approach to creating and delivering 
the right solution.

Performance – We seek to improve performance year on year 
to create long-term sustainability.

Teamwork and collaboration – We collaborate for the benefi t 
of our customers and G4S.

Safety fi rst – We prioritise safety management to protect the 
health and well-being of our colleagues and those around us.

In 2014, we have introduced a new value to focus specifi cally 
on the safety of our colleagues and those around us. This is 
supported by a number of key safety initiatives and campaigns 
designed to increase awareness of health and safety matters, 
learn from best practice and prevent health and safety incidents.

See pages 44 and 45 for further information on health and 
safety initiatives.

16  G4S plc  Annual Report and Accounts 2013 

Annual Report and Accounts 2013  G4S plc  17 

WELFARE TO WORK
To date, G4S Welfare to Work has helped 35,077 
long-term unemployed people in the UK into jobs. 
We estimate this has saved the UK tax payer more 
than £120 million per annum. The vast majority 
of people that we have assisted had been out of 
work for at least nine months, with many having 
been out of work for a number of years.

Annual Report and Accounts 2013  G4S plc  5 

Chief Executive Offi cer’s review continued

FINANCIAL PERFORMANCE
Demand for our services remained strong in 2013, particularly in 
emerging markets where our revenue rose by 16%.

Underlying profi t before interest, tax and amortisation (PBITA) was 
£442 million and cash generated by operations increased by 36% to 
£460 million, primarily refl ecting improved working capital management 
which is described in more detail in the chief fi nancial offi cer’s review. 

Our emerging market businesses in Africa, Latin America, Asia and the 
Middle East, converted strong revenue growth into very strong profi t 
progression and underlying PBITA from these businesses rose by 25% 
to £216 million.

Our developed market businesses posted PBITA of £270 million as 
our businesses in Europe, UK and Ireland suffered from a weak trading 
environment, unsatisfactory service delivery in some areas and an 
uncompetitive cost structure. In the US, our sales in technology and 
secure solutions were adversely impacted by cuts in Federal 
government spending. We have established restructuring programmes 
in all of these businesses and, as previously mentioned, made a provision 
for £68 million to cover the cost of these programmes.

Having performed an extensive review of our UK Government 
contracts we were pleased to conclude a settlement agreement with 
the Ministry of Justice (MoJ). Under this agreement we will refund 
approximately £96 million for amounts overbilled on three contracts 
and will compensate the UK tax payer for £12.5 million costs incurred 
by the UK Government. We believe that the settlement, together with 
other actions we are taking, will help us to maintain our position as 
a strategic supplier to the UK Government. 

During the year, we conducted a comprehensive fi nancial review of 
our assets and liabilities and major contracts. These reviews, together 
with the MoJ settlement and our restructuring programmes, resulted 
in a £386 million charge to profi ts during 2013. This contributed to 
a net loss of 24.9 pence per share and to a reduction in the book 
value of the group's net assets from £1,231 million to £919 million. 
Having completed these reviews, we now have a solid baseline against 
which we can measure our progress.

The resulting total PBITA for the year was £56 million (2012: 
£364 million). Underlying EPS was 14.7p against 15.8p in 2012 and 
total loss per share was 24.9p, compared with earnings per share of 
2.9p in 2012. 

The group’s share placing, cash proceeds from portfolio disposals and 
improved operating cash fl ow all helped to offset investment and other 
demands on our cash fl ow and we ended the year with net debt of 
£1.5 billion compared with £1.8 billion at the start of the year.

HEALTH AND SAFETY
During 2013, fi fty-fi ve colleagues lost their lives in the line of duty, 
principally as a result of attacks by third parties and road traffi c 
accidents. Their loss is deeply felt by their families and their colleagues 
and is a matter of great concern for everyone at G4S. This has caused 
us to re-double our efforts to mitigate the risks faced each day by 
many of our colleagues. The Group Executive team is leading a 
programme to strengthen safety leadership and safety practices 
across the group, including:

 – Critical country reviews: conducting detailed assessments and 
developing mitigation plans in those countries and operations 
where we have identifi ed the greatest risks. 

 – Establishing a new group wide standard for health and safety 

management systems.

 – Health and safety resource: We made a number of new 

appointments across the group and at the beginning of 2014 we 
had 110 dedicated health and safety professionals, assisting us to 
reduce health and safety risks.

 – Safety leadership training and awareness is now mandatory for all 

senior managers. In addition, each member of the Group Executive 
team (and each of their teams) has specifi c health and safety 
performance objectives in 2014.

 – In support of our health and safety programme, we have established 

a new group value called Safety First.

We work in an inherently hazardous industry and health and safety is 
an enduring priority for me and my management team. Our deepest 
desire is to see every employee return to his or her family unharmed 
at the end of each day and we will always remain committed to 
that objective.

CORPORATE SOCIAL RESPONSIBILITY
For more information 
see our Corporate Social 
Responsibility Report 
2013.

Investing in sustainable, 
profitable growth.

Securing your world

G4S plc
Corporate Social Responsibility Report 2013

See page 42 for more information

6  G4S plc  Annual Report and Accounts 2013 

Strategic report

GROUP VALUES
We updated and strengthened our group values, particularly in light of 
events surrounding our electronic monitoring contracts with the UK 
Ministry of Justice which are being investigated by the Serious Fraud 
Offi ce (SFO). We commissioned an independent review of these 
contracts by a global law fi rm which has found no evidence of criminal 
wrongdoing. We have also cooperated with the SFO to support its 
work. With strong sponsorship from the Group Executive team, 
we are rolling out a programme in 2014 which is designed to 
strengthen understanding of, and compliance with, our group values. 
This programme addresses the values described opposite and includes 
training for senior managers and specifi c objectives in their 2014 
performance contracts.

We developed and launched a new human rights policy and guidance 
for managers in 2013. Given the services we provide and the 
sometimes challenging environments in which we work, this was 
a signifi cant priority for the Group Executive. 

Every two years, we conduct a group-wide management and employee 
survey. Feedback from our workforce is an important element of our 
management process and in 2013, 384,000 colleagues responded to 
our global employee survey, providing us with a rich source of 
information about the business and our people which we are able to 
use in developing our plans and employee engagement programmes.

OUTLOOK
The outlook for the group is positive. There is strong demand for G4S’ 
services across the world, particularly in emerging markets, and we 
have a clear and focused strategy to address this demand. 

We have taken clear action to address long-standing issues and have 
introduced wide-ranging changes to strengthen our business. We can 
now look to the future with increasing confi dence, focusing on the 
growing demand for G4S’ services that underpins our plans to deliver 
sustainable, profi table growth. That confi dence is refl ected in the board’s 
recommendation to maintain the dividend.

Ashley Almanza
Group Chief Executive Offi cer

GROUP VALUES: SUPPORTING 
OUR STRATEGY

CUSTOMER FOCUS

We have close, open relationships with our customers 
which generate trust and we work in partnership for 
the benefi t of our organisations.

BEST PEOPLE
We employ the best people, develop their competence, 
provide opportunity and inspire them to live our values.

INTEGRITY
We can always be trusted to do the right thing.

EXPERTISE
We develop and demonstrate our expertise through 
our innovative approach to creating and delivering the 
right solutions.

PERFORMANCE
We seek to improve performance year on year to create 
long-term sustainability.

TEAMWORK AND COLLABORATION
We collaborate for the benefi t of our customers and G4S.

SAFETY FIRST 
We prioritise safety management to protect the health and 
well-being of our colleagues and those around us.

Annual Report and Accounts 2013  G4S plc  7 

 
 
 
Strategic report overview

These pages provide an overview of the Strategic report as approved by the G4S board (see page 83).

STRATEGY
With operations on six continents and 618,000 employees, we are the leading global integrated security company. 

Our strategy is market led. We satisfy our customers’ needs by understanding their strategic objectives and designing 
and delivering innovative solutions which support their goals.

Details of our strategic execution are set out on pages 16 to 27.

MARKET LED

CUSTOMER FOCUSED

SUSTAINABLE

EXECUTION: PEOPLE, INVESTMENT, EXCELLENCE

PEOPLE AND VALUES 

INVESTMENT IN 
ORGANIC GROWTH, 
CUSTOMER SERVICE 
AND OPERATIONAL 
EXCELLENCE

LEVERAGING OUR 
CAPABILITIES, 
TECHNOLOGY 
AND BEST PRACTICE 
WORLDWIDE

PORTFOLIO AND 
PERFORMANCE 
MANAGEMENT

DISCIPLINED 
FINANCIAL 
MANAGEMENT

Strategic execution pages 16 to 27

OUR CUSTOMERS, SERVICES AND MARKETS
% of 2013 revenue by:

REGION

22

19

6

22

21

10

Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland

BUSINESS SERVICE

CUSTOMERS

9

16

5

24

29

75

Cash solutions
Secure solutions
Care & Justice services

19

8

32

2

8

Government
Financial institutions
Utilities
Transport
Ports & airports

Leisure
Retail
Major 
corporates
Consumers

Our strategy is customer focused across a wide range of industries and commercial and government customers. We have a 
diverse range of services to meet our customers' requirements and have a broad geographic footprint to meet demand for 
security around the world.

G4S at a glance page 10

8  G4S plc  Annual Report and Accounts 2013 

Strategic report

PERFORMANCE
2013 was a year of consolidation for the group as we dealt with long-standing issues and made wide-ranging changes to strengthen 
the group and laid foundations to support sustainable, profi table growth.

FINANCIAL KPIs

UNDERLYING REVENUE 
(£bn)

UNDERLYING PBITA1 (£m)

CASH GENERATED BY 
CONTINUING OPERATIONS
(£m)

UNDERLYING EPS1,3
(pence per share)

10

8

6

4

2

0

7.0

7.4

4302

442

500

400

300

200

100

0

460

337

600

500

400

300

200

100

0

20

16

12

8

4

0

15.8

14.7

12

13

12

13

12

13

12

13

1  To clearly present underlying performance, specifi c items have been excluded and separately disclosed – see page 86.

2  2012 underlying results are presented at constant exchange rates and have been restated for the adoption of IAS 19 (2011). 2012 PBITA has been 

re-presented to exclude PBITA from businesses subsequently classifi ed as discontinued, one-off credits, profi ts on disposal and the prior year effect of 
the review of assets and liabilities in 2013 – see page 86.

3  Total loss per share was 24.9p (2012: earnings per share 2.9p) – see page 87 for details.

NON-FINANCIAL KPIs

HR STANDARDS AND KPIs

In 2014, performance contracts for senior managers focus on 
fi nancial performance, but also on personal objectives aligned 
to areas of focus such as:

 – health and safety

 – business development

 – people and organisation

 – values

 – operational excellence and 

customer service

KPIs page 26/CFO’s review page 84

We believe strong employee relationships help deliver 
excellent customer service. To ensure that G4S delivers on its 
commitments to employees, businesses are required to report 
monthly on key metrics relating to: 

 – health and safety

 – industrial relations

 – recruitment and employee retention

CORPORATE RESPONSIBILITY
It is our responsibility to make sure our impact on society 
is a positive one. We make a difference by helping people 
live and work in safe and secure environments. In 2013, we 
improved our risk management and programme assurance 
framework to ensure we properly evaluate all areas of how 
we do business.

2013 HIGHLIGHTS:

 – Materiality review of CSR issues

 – Launched human rights framework for all businesses

 – Launch of road safety campaign called Driving Force Rules

OUR FOCUS AREAS

2014 PRIORITIES

INTEGRITY

 COMMUNITYY

       PEOPLE

ENVIRONMENT

BUSINESS ETHICS AND ANTI-CORRUPTION

HEALTH & SAFETY

HUMAN RIGHTS

CSR page 42 or visit www.g4s.com/csr

Annual Report and Accounts 2013  G4S plc  9 

G4S at a glance

G4S is the leading global 
integrated security company

SECURE SOLUTIONS
The secure solutions business covers a wide range of services, including: 

Risk services and consultancy

Security systems

Monitoring and response

Risk management consultancy services including personal protection, training, mine detection and 
clearance services
Access control, CCTV, intruder alarms, fi re detection, video analytics and security and building systems 
technology integration
Key holding, mobile security patrol and response services and alarm receiving and monitoring facilities

Secure facilities services
Welfare to work programme
Manned security services

Integrated facilities services for entire sites or estates for commercial customers and governments
Assisting long term unemployed people into work
Trained and vetted security offi cers

CARE & JUSTICE SERVICES
Care & justice services is part of secure solutions and offers highly specialised services to central and local governments and government 
agencies and authorities:

Juvenile and adult custody 

Prisoner escorting

Asylum services
Electronic monitoring
Police services

Management of all aspects of a facility and those held within the facility – similar centres are also used 
for the detention of asylum applicants
Transportation of prisoners and asylum applicants between courts, police stations and custody and 
asylum centres
Management of housing provision and other services for asylum applicants
Electronic tagging and monitoring of offenders at home or in the community
Back offi ce support functions for police forces, support for front line policing including the provision 
of custody suite services and forensic medical services

CASH SOLUTIONS
The cash solutions business covers a wide range of services including: 

Outsourcing cash management Managing cash on behalf of fi nancial institutions including cash transportation, high security cash centres, 

Cash consulting

ATM management

Retail cash management

International transportation
Cash transportation

counting and reconciling cash, fi tness sorting of notes for use in automated teller machines (ATMs), 
counterfeit detection and removal, redistribution of cash to bank branches, ATMs and retail customers 
Provision of consultancy services to central banks and commercial banks on overall cash management 
strategy, bank note production and security and all aspects of cash cycle effi ciency
Managing ATMs on behalf of banks, retailers and independent ATM providers – including cash forecasting, 
cash transportation and reconciliation services, fi rst line maintenance and ATM engineering services
Provision of systems and hardware which provide an automated cash offi ce for retail sites to improve 
security of cash, electronic audit trails of takings and a real time view of retail cash balances
Bespoke international transportation and insurance of currency, gems and other valuables
Secure transportation of cash using high security vehicles, fully vetted and trained personnel and 
purpose-built technology to transport, protect, count and reconcile cash to customer records

10  G4S plc  Annual Report and Accounts 2013 

Strategic report

CONTRACTS AND RELATIONSHIPS

G4S has a very diverse contract portfolio. The duration of contracts 
varies from annual sporting events to 25-year private prison contracts. 
In cash solutions, most contracts are annual, with those contracts 
requiring a higher capital intensity being usually fi ve years in duration 
or longer. 

In practice many relationships become long-term and result in contracts 
being renewed year after year.

See page 33 for more information

CUSTOMERS (SECURE SOLUTIONS)
(% of revenue)

6

33

28

10

6

42

2

9

Government*
Financial institutions
Utilities
Transport
Ports & airports

Leisure
Retail
Major 
corporates
Consumers

* Including care & justice services.

MARKET AND STRATEGY

G4S is a global provider with a top three 
position in around 80 of the 100 manned 
security markets in which we operate.

As one of the few global security companies, 
our main international competitors in 
developed markets tend to be regional and 
international companies operating in one 
market segment such as security, systems 
or facilities. There are also many local 
security companies operating in developed 
and emerging markets. 

We aim to:

 – Use our expertise, service delivery and 

integration together with our geographic 
coverage to differentiate our business 
to customers

 – Drive outsourcing and enhance the value 
of traditional security services through 
greater use of technology (see page 25)

Revenue

£5,567m

(2012: £5,314m)

MARKET AND STRATEGY

Care & justice services delivers more than 
10% of secure solutions revenue. While the 
care & justice services market is concentrated 
primarily in the UK, US, Australia and 
New Zealand, we see a number of countries 
exploring the possibility of outsourcing these 
services to the private sector.

The market structure is typically 
consolidated on the supply side with 
a small number of providers. Larger 
companies are usually better equipped 
to deliver such highly specialised 
services. 

Revenue

£653m

(2012: £553m)

MARKET AND STRATEGY

G4S is the market leader or number two in 
57 of our 61 secure cash transportation 
markets. Our main international competitors 
are Loomis and Brink’s in most developed 
markets and local companies in emerging 
markets. Our cash solutions business is 
integrated into our wider organisation 
and processes through shared customers, 
management structures and systems in 
many countries. The market is highly regulated, 
often by central banks, and the business 
requires complex infrastructure and 
signifi cant expertise.

We aim to:

 – Play a key role in the management of 

the cash cycle on behalf of central banks, 
commercial banks and retailers, allowing 
them to focus on their core business 

 – Use our developed market cash cycle 

expertise and track record to encourage 
central bank and fi nancial institution 
outsourcing in emerging markets 

 – Continue the roll-out of innovative 
technology such as CASH360™ for 
retail customers (see page 25) 

Revenue

£1,208m

(2012: £1,157m)

See page 33 for more information

CUSTOMERS (CASH SOLUTIONS)
(% of revenue)

17

20

63

Financial institutions
Retailers
Other

Annual Report and Accounts 2013  G4S plc  11 

Market review

The market 
opportunity

GLOBAL SECURITY MARKET BY REGION ($m)

According to market research consultancy Freedonia 
Inc, global demand for private security services will 
increase between 2011 and 2016 by 7.3% annually 
to $213 billion. Growth drivers include GDP and 
population growth, regulation and crime levels. 

100,000

80,000

60,000

40,000

20,000

0

Emerging markets 
expected to 
represent more than

50%

of the global 
market by 2021

ASIA
PACIFIC

NORTH
AMERICA

WESTERN
EUROPE

LATIN
AMERICA

AFRICA &
M/EAST

EASTERN
EUROPE

2006

2011

2016

2021

Source: Freedonia World Security Services report January 2013 excluding residential security.

12  G4S plc  Annual Report and Accounts 2013 

Strategic report

Our market 
positions

We have a truly global business with large 
established market positions in developed 
markets and outstanding positions in fast 
growing emerging markets. Our emerging 
market businesses accounted for 37% of 
group revenues in 2013 and 44% of profi ts.

NORTH AMERICA

UK & IRELAND

EUROPE

G4S North America is predominantly an 
integrated secure solutions business for 
commercial customers, with some government 
contracts including juvenile detention services 
and border protection. It has recently launched 
an innovative cash management solution for 
retail customers, CASH360™ (see page 25), 
and is selling its classifi ed US Government 
business. We employ around 54,000 colleagues 
in North America.

G4S Revenues Total security market

size in 2011*

18% $44bn

G4S UK & Ireland is the UK’s leading 
security provider of cash and secure 
solutions with a broad range of expertise 
covering specialist event security, 
government outsourcing, including care 
and justice services, and cash solutions. 
The region employs 39,000 people.

G4S Europe has activities in Scandinavia, 
Benelux, Southern Europe, Eastern Europe 
and Central Asia. It has 67,000 employees 
and strong market positions in cash 
solutions and around 20% of revenues 
are security systems related.

G4S Revenues Total security market 

G4S Revenues Total security market 

size in 2011*

22% $7bn

size in 2011*

22% $37bn

 Developed markets
 Emerging markets
 No presence

LATIN AMERICA

AFRICA

G4S is a leading integrated cash solutions 
and secure solutions provider for 
commercial customers across Latin 
America and government customers in 
Brazil, with Brazil, Colombia and Argentina 
being its largest markets in the region 
by revenue. We employ around 74,000 
colleagues in Latin America.

G4S is the largest provider of integrated security 
solutions in the region, with operations in 25 
African countries with more than 118,000 
employees. We focus on core sectors in the 
region, particularly telecommunications, aviation, 
mining, oil & gas, embassies and ports as well 
as post-confl ict humanitarian work with 
government agencies and NGOs.

ASIA MIDDLE EAST

G4S is the leading security provider 
in the Asia Middle East region with 
operations in 32 countries and 
employing 266,000 people. Our largest 
countries by revenue are India, Saudi 
Arabia and Australia. 

G4S Revenues Total security market

G4S Revenues Total security market

G4S Revenues Total security market

size in 2011*

10% $15bn

7%

size in 2011*

$8bn

size in 2011*

21% $39bn

* Source: Freedonia and G4S estimates excluding residential security.

Annual Report and Accounts 2013  G4S plc  13 

Business model

Robust business 
model

Our business model is market led; everything begins with the 
customer. We seek to understand our customers’ strategic 
and commercial objectives so that we can design and 
deliver security solutions which support them. Our aim is to 
create sustainable shareholder value through the consistent 
achievement of excellence in three areas: customer service, 
operational performance and fi nancial management.

PERFORMANCE 
DELIVERY

SOLUTIONS DESIGN

CUSTOMER 
UNDERSTANDING

MARKET DEMAND

SCALE & CAPABILITIES

We foster a high performance culture which focuses on service 
excellence, operational management and fi nancial performance. 
High performance leads to strong customer relationships, 
motivated employees and achievement of strategic goals – 
critical elements of delivering sustainable, profi table growth.

By analysing customer needs and bringing together our expertise in 
market sectors, technology, project management and service delivery 
we design solutions which help our customers to manage risks, 
improve service, protect people and assets and achieve their own 
organisational objectives.

Understanding customer needs is central to our success. This enables 
us to align our organisational objectives to those of the customer and 
means we can help our customers to be successful. See pages 10 and 
11 for our customer segments.

Delivering high service levels across our core services helps us to 
deepen customer partnerships over the long-term and creates 
opportunities to work with customers to meet their existing and 
increasingly complex security needs. 

There is strong demand for our core services of secure solutions, 
cash solutions and care & justice services across the world. See pages 
10 and 11 for our market positions.

With 618,000 dedicated employees and operations in 120 countries, 
our ability to deploy skilled staff on a global basis to support local and 
international customers is central to our business model. This coverage 
means we can share learning and experiences across our markets to 
the benefi t of our customers and our business. We work in line with 
relevant international standards and strive to achieve consistent high 
quality employee engagement, health and safety, training and ethical 
business practices across our operations.

Part of the group strategy is 
to design and deliver more 
sophisticated security solutions for 
customers for both secure solutions 
and cash solutions. In many of the 
countries in which we operate, there 
is still great potential to sell more 
complex solutions which tend to 
have longer contract terms and 
higher margins. 

G4S CASH SOLUTIONS: UNIQUE BREADTH AND REACH

i

n
g
r
a
m
&
y
t
i
v
e
g
n
o

l

l

y,
t
i
x
e
p
m
o
c

g
n
i
s
a
e
r
c
n

I

Outsourcing services

14

ATM maintenance

33

ATM replenishment

Cash processing

Secure transportation

47

57

61

Number of businesses around the world

14  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
Strategic report

Closely aligned to our values

PERFORMANCE

We seek to improve performance year on year 
to create long-term sustainability.

EXPERTISE

We develop and demonstrate our expertise through 
our innovative approach to creating and delivering 
the right solutions.

TEAMWORK & 
COLLABORATION

We collaborate for the benefi t of our customers 
and G4S.

CUSTOMER FOCUS We have close, open relationships with our 

customers which generate trust and we work in 
partnership for the benefi t of our organisations.

SAFETY FIRST

INTEGRITY
BEST PEOPLE

We prioritise safety management to protect the 
health and well-being of our colleagues and those 
around us.

We can always be trusted to do the right thing.

We employ the best people, develop their 
competence, provide opportunity and inspire them 
to live our values.

G4S SECURE SOLUTIONS: POSITIONED FOR FUTURE DEVELOPMENT

i

n
g
r
a
m
&
y
t
i
v
e
g
n
o

l

l

y,
t
i
x
e
p
m
o
c

g
n
i
s
a
e
r
c
n

I

Risk services

10

15

18

System software/integration

Consultancy services

Monitoring & response

System install & maintenance

Manned security

71

81

100

Number of G4S countries around the world

Annual Report and Accounts 2013  G4S plc  15 

 
 
 
 
Strategic execution

People and values

AT THE HEART OF OUR STRATEGY 

G4S HAS A DEDICATED WORKFORCE OF OVER 
618,000 EMPLOYEES AROUND THE WORLD (%)

Africa
Asia & Middle East
Latin America
Europe
North America
UK & Ireland

6

9

19

11

12

43

G4S employees by region as at end Dec 2013.

Our culture is defi ned by our values, beliefs and behaviours. 
We seek to embed our values in all aspects of our operations 
and they form part of our recruitment, development and 
review processes. Managers and employees are encouraged 
and expected to behave in line with the group’s values and to 
speak up when witnessing behaviour which does not meet 
our standards.

OUR GROUP VALUES: SUPPORTING 
OUR STRATEGY

Customer focus – We have close, open relationships with 
our customers which generate trust and we work in 
partnership for the benefi t of our organisations.

Best people – We employ the best people, develop their 
competence, provide opportunity and inspire them to live 
our values.

Integrity – We can always be trusted to do the right thing.

Expertise – We develop and demonstrate our expertise 
through our innovative approach to creating and delivering 
the right solutions.

Performance – We seek to improve performance year on year 
to create long-term sustainability.

Teamwork and collaboration – We collaborate for the benefi t 
of our customers and G4S.

Safety fi rst – We prioritise safety management to protect the 
health and well-being of our colleagues and those around us.

In 2014, we have introduced a new value to focus specifi cally 
on the safety of our colleagues and those around us. This is 
supported by a number of key safety initiatives and campaigns 
designed to increase awareness of health and safety matters, 
learn from best practice and prevent health and safety incidents.

See pages 44 and 45 for further information on health and 
safety initiatives.

16  G4S plc  Annual Report and Accounts 2013 

Strategic report

WELFARE TO WORK
To date, G4S Welfare to Work has helped 35,077 
long-term unemployed people in the UK into jobs. 
We estimate this has saved the UK tax payer more 
than £120 million per annum. The vast majority 
of people that we have assisted had been out of 
work for at least nine months, with many having 
been out of work for a number of years.

Annual Report and Accounts 2013  G4S plc  17 

Strategic execution

G4S CASH SOLUTIONS
We are one of the leading cash solutions 
companies in the world and are either number 
one or two in secure cash transportation in 
57 of the 61 countries in which we operate. 
For example, across the Asia Middle East region, 
we provide customers with a broad range of 
services including servicing and replenishing over 
38,000 ATM and cash deposit machines.

18  G4S plc  Annual Report and Accounts 2013 

Strategic report

Investment in customer service, 
operational excellence and 
organic growth

LARGE, GROWING SALES PIPELINE

We benefi t from structural growth in the demand for our 
products and services around the world and that is refl ected in 
our sales pipeline, which currently stands at £5 billion per annum. 

We are in many more markets than our competitors – typically 
with higher emerging market exposure.

We have higher value added services in our portfolio, and there 
is potential for us to extend our high value services into more 
of our markets. We continue to innovate through the use of 
technology and process know-how to create new products 
and services. We are investing in improving our sales systems, 
customer account management, sales leadership and sales 
resource in some of our core markets in order to service 
strong market demand.

£2.9bn

Leads and prospects (unrisked)

£1.3bn

Bidding

£0.8bn

Negotiation

As at March 2014.

Annual Report and Accounts 2013  G4S plc  19 

Strategic execution

G4S HAS AVIATION OPERATIONS IN 
MORE THAN 40 COUNTRIES, FOR OVER 
80 AIRLINES AND FOR 120 AIRPORTS
Aviation contracts won in 2013 included Charleroi 
airport in Belgium, renewed contracts with British 
Airways, and renewal and extension of the Dubai 
airport security contract.

20  G4S plc  Annual Report and Accounts 2013 

Strategic report

Leveraging our capabilities 
worldwide

REVENUE BY REGION (%)

22

19

6

22

21

10

Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland

Growth potential

5%

 to 8%

REVENUE FROM KEY SECTORS 
(£m)

£1,014m

1,014

821

1,200

1,000

800

600

400

200

0

12

13

We have a truly global business with established market 
positions in developed markets and strong positions in rapidly 
growing emerging markets. Our emerging markets businesses 
account for 37% of group sales today and this proportion is 
expected to increase in the future. Overall, we believe that the 
scale and quality of the global market opportunity supports 
organic growth potential of around 5% to 8% per annum for 
the foreseeable future.

We invest in developing security services in sectors where 
security and safety are strategically important to customers – 
such as ports, mining, oil and gas and aviation. Through our 
investment in these sectors we have seen combined revenues 
increase over 23% during the year and these have more 
than doubled since 2009 to over £1 billion in 2013. We are 
now working to further embed this sector expertise 
within our regional structure. For more information see 
www.g4s.com/sectors

Annual Report and Accounts 2013  G4S plc  21 

 
Strategic execution

Portfolio and performance 
management

FORECAST G4S PBITA IN 2016 BY COUNTRY
Cumulative PBITA (%)

100

80

60

40

20

0

62 COUNTRIES
CONTRIBUTE 
95% OF 2016 PBITA 

1

11

21

31

41

51

61

71

81

91

101

111

Country 2016 PBITA High to Low

Rigorous measurement and monitoring of our performance is 
vital to ensuring we are delivering sustainable profi table growth.

During 2013, we conducted a “bottom-up” analysis of all of 
our businesses, forecasting their performance out to 2016. 
The results showed that 62 countries were expected to 
contribute 95% of the total PBITA expected in 2016.

Number 
of 
businesses

2013
Rev
(£m)

2013
PBITA
(£m)

2013
Margin
(%)

Proceeds 
to date
(£m)

November 
2013
31 March 
2014

35

26

425.6

13.3

214.2

12.3

3.1

5.8

0.0

30.0

Looking at the materiality of contribution (growth, PBITA, 
cash generation and turnaround potential), we identifi ed 35 
businesses which required action to be taken to realise full value 
for shareholders through turn around, restructuring or disposal. 
We have made good progress, selling or closing six businesses 
and restructuring three during 2013 and early 2014. In the 
process, together with the sale of the Canada cash solutions 
and Colombia secure archiving businesses we generated net 
proceeds of £124 million. We expect further progress will 
be made in 2014 with the remaining businesses which are 
under review. 

By actively managing our business portfolio, we can ensure that 
we maintain our strategic focus – deploying our capital and best 
people to the best opportunities (see CEO review page 4).

We are also strengthening the link between performance and 
reward (see Directors' remuneration report pages 64 to 72). 
The group’s budget is set in the context of the longer-term 
business plan which supports our strategy. From December 
2013, each of our senior managers across the group has a 
performance contract which clearly defi nes how he or she 
(and his or her team) will contribute to the overall success 
of the group.

22  G4S plc  Annual Report and Accounts 2013 

Strategic report

SHELL 
In September 2013, G4S signed a strategic global 
framework agreement with Shell International 
Limited to provide security solutions to the energy 
and petrochemicals company on a call off basis 
potentially in more than 30 countries.

The fi ve-year contract, with the option of 
a further two years, is one of the group’s largest 
global framework contracts. 

Annual Report and Accounts 2013  G4S plc  23 

Strategic execution

SYMMETRY 
Our Symmetry product is an access control 
and building management system. It is used 
by nearly every major industry and secures 
everything from a two-door building to large 
corporations spread across the globe. The system 
can easily be expanded as a company grows and 
includes integrated video, intrusion and threat 
level management, workfl ow designs and 
intelligent controllers.

24  G4S plc  Annual Report and Accounts 2013 

Strategic report

Technology & innovation

2013 SECURITY SYSTEMS REVENUE (%)

6

6

10

18

12

Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland

48

Our technology products and services are focused on the 
deployment of customer-facing security systems and software 
which is designed to protect customers and their assets and 
to provide customers with management information to achieve 
their objectives, typically through revenue enhancement, cost 
reduction or risk management.

There are areas of technology excellence in parts of G4S 
with proven intellectual property. This presents us with the 
opportunity to leverage this know-how more widely across 
the group including in emerging markets which currently 
account for 28% of the group’s systems revenue. 

In addition, we develop technology and know-how to ensure 
that we deliver our commitments to customers effi ciently. 

o l o g y

n

In-store te c h

Cash cycle s

o

ft

C
a
s
h

s

e

c

u

r

i
t

y

CASH360™
CASH 360

Monitoring   a n d
maintena n c e

w

a

r

e

t

n
e
m
e
s
g
e
a
vic
n
a
ser

Cash m

CASH360™
CASH360™ is one of our customer-facing technology solutions, 
providing an end-to-end cash management solution to G4S’ 
retail customers. Launched in 2010, it now has around 3,000 
customers with more than 5,400 solutions sold across four 
continents. South Africa, the Netherlands and Belgium grew 
between 34% and 101% in 2013. During 2013, we also launched 
CASH360™ in the United States.

Annual Report and Accounts 2013  G4S plc  25 

 
Strategic execution

KEY PERFORMANCE INDICATORS

Disciplined fi nancial management

FINANCIAL KPIs

The group measures its performance on an underlying basis as, in the board’s opinion, this provides the most meaningful analysis 
of the group’s performance. The CFO review on pages 84 to 89 sets out the commentary on the total performance for the year.

The group’s fi nancial key performance indicators (KPIs) are revenue growth, operating cash fl ow, PBITA and EPS.

UNDERLYING 
REVENUE* (£bn)

UNDERLYING PBITA1 (£m)

CASH GENERATED BY 
CONTINUING OPERATIONS
(£m)

4302

442

10

8

6

4

2

0

7.0

7.4

500

400

300

200

100

0

460

337

600

500

400

300

200

100

0

12

13

12

13

12

13

Underlying revenues grew 5.8% to £7.4bn 
including the contribution from acquisitions 
in 2012 and 2013. G4S revenues grew 
4.7%* organically in 2013. Organic growth 
was assisted by strong growth in emerging 
markets of 14% but partly offset by weak 
macroeconomic conditions in Europe (see 
page 31). Based on the structural growth 
characteristics of our markets and strong 
customer demand for our services, we aim 
to achieve organic growth of between 5% 
and 8% per year in the long-term. 

See page 19 for a description of our 
investment in organic growth.

* (excluding the Olympics contract).

See pages 84 to 89 for more information

We are focused on delivering sustainable, 
profi table growth. PBITA measures how 
successful a company is at generating profi t 
from its operating activities (before taking 
into account interest, tax and amortisation 
of acquisition-related intangible assets). In 
2013, PBITA grew 2.8% despite challenges 
in some developed markets, helped by a 
strong performance in emerging markets. 

Operating cash fl ow measures how 
successful the business is at managing 
its operating capital. We are focused on 
improving all areas of the operating 
cash cycle. 

1  To clearly present underlying performance, specifi c items have been excluded and separately disclosed 

– see page 86.

2  2012 underlying results are presented at constant exchange rates and have been restated for the 
adoption of IAS19 (2011). 2012 PBITA has been re-presented to exclude PBITA from businesses 
subsequently classifi ed as discontinued, one-off credits, profi ts on disposal and the prior year effect 
of the review of assets and liabilities in 2013 – see page 86.

26  G4S plc  Annual Report and Accounts 2013 

 
 
Strategic report

NON-FINANCIAL KPIs

HR STANDARDS AND KPIs

Managers across the group are also 
incentivised to achieve additional objectives 
which are agreed on an individual basis and 
are usually linked to business plan milestones. 
In 2014, performance contracts of senior 
managers focus on fi nancial performance, 
but also on personal objectives aligned to 
the following areas:

We believe that strong employee 
relationships help to deliver excellent 
customer service. Our businesses are 
required to report monthly on key metrics 
relating to:

Health and safety

People and organisation

Operational excellence 
and customer service

Business development

Values

Health and safety

Industrial relations

Employee retention

Recruitment rates

All objectives and targets are focused on 
driving sustainable profi table growth.

See pages 42 to 47 for some of our key CSR 
KPIs and our progress against them in 2013. 
More detail can also be found in the 2013 
G4S CSR report.

UNDERLYING EPS1, 3
(pence per share)

15.8

14.7

20

16

12

8

4

0

12

13

Underlying earnings were £214 million in 
2013 (2012: £222 million) down 3.6%. With 
the average number of ordinary shares up 
3.5% to 1,452 million (2012: 1,403 million) 
underlying EPS declined 7% compared to 
2012, to 14.7 pence.

3  Total loss per share was 24.9p (2012: earnings 

per share 2.9p) – see page 87 for details.

Annual Report and Accounts 2013  G4S plc  27 

Business review

2013 Business review G4S is managed through a functional and 

geographic organisational structure.

EXECUTIVE COMMITTEE
For more details of the group executive team please see pages 50 and 51. 

1  

2 

3 

4 

5 

6  

7 

8 

9 

10 

1. Ashley Almanza 
Chief Executive Offi cer

2. Eddie Aston
Regional CEO – 
UK & Ireland

3. Andy Baker
Regional President – 
Africa

4. Irene Cowden
Group HR Director

5. Grahame Gibson
Regional CEO – Americas
(North America and 
Latin America)

6. Graham Levinsohn
Regional CEO – Europe

7. Søren Lundsberg-
Nielsen
Group General Counsel

8. Himanshu Raja
Group Chief Financial 
Offi cer

9. Dan Ryan 
Regional CEO – Asia and 
Middle East

10. Debbie Walker 
Group Communications 
Director

2013 FINANCIAL PERFORMANCE BY REGION

REVENUE (%)

PBITA (%)

22

19

6

22

21

10

Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland

25

12

8

26

Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland

10

19

28  G4S plc  Annual Report and Accounts 2013 

 
 
Strategic report

UNDERLYING FINANCIAL PERFORMANCE

The group's segmental analysis of underlying performance is set out below, adjusting for the effect of the review of the carrying value of assets and 
liabilities as set out on page 86.

At constant exchange rates

Revenue
£m

PBITA
£m

Africa
Asia Middle East
Latin America
Emerging Markets
Europe
North America
UK & Ireland
Developed Markets
Total Group before 
Head offi ce costs
Head offi ce costs
Total Group

20131
486
1,567
717
2,770
1,648
1,358
1,652
4,658

20122 Change %
11.7%
435
17.7%
1,331
16.6%
615
16.3%
2,381
(1.6%)
1,674
0.4%
1,352
2.2%
1,617
0.3%
4,643

7,428

7,024

5.8%

7,428

7,024

5.8%

20131
39
129
48
216
92
56
122
270

486
(44)
442

20122 Change %
30.0%
24.0%
23.1%
24.9%
(14.8%)
(17.6%)
(5.4%)
(11.5%)

30
104
39
173
108
68
129
305

Margins
%
20131
8.0%
8.2%
6.7%
7.8%
5.6%
4.1%
7.4%
5.8%

20122
6.9%
7.8%
6.3%
7.3%
6.5%
5.0%
8.0%
6.6%

478
(48)
430

1.7%

6.5%

6.8%

2.8%

6.0%

6.1%

Organic 
growth

7%
18%
11%
14%
(2%)
0%
1%
0%

5%

5%

Footnotes 1 and 2 also apply to pages 30 to 32. 

1  To clearly present underlying performance, specifi c items have been excluded and separately disclosed – see page 86.

2  2012 underlying results are presented at constant exchange rates and have been restated for the adoption of IAS19 (2011). 2012 PBITA has been re-presented to exclude 
PBITA from businesses subsequently classifi ed as discontinued, one off credits, profi ts on disposal and the prior year effect of the review of assets and liabilities in 2013 
– see page 86.

TOTAL FINANCIAL PERFORMANCE

The group’s segmental analysis of statutory results is presented below and is consistent with note 6 of the consolidated fi nancial statements 
(page 106). The impact of the review of assets and liabilities and restructuring costs are excluded from both the current year and the prior year 
statutory results. The prior year statutory results exclude the impact of the Olympics revenue consistent with the disclosure in note 6.

Revenue
£m

PBITA
£m

At constant exchange rates

Africa
Asia Middle East
Latin America
Emerging Markets
Europe
North America
UK & Ireland
Developed Markets
Total Group before 
Head offi ce costs
Head offi ce costs
Total Group at constant 
exchange rates
Foreign exchange
Total Group at actual exchange 
rates

20133
486
1,567
717
2,770
1,648
1,358
1,652
4,658

20124 Change %
11.7%
435
17.7%
1,331
16.6%
615
16.3%
2,381
(1.6%)
1,674
0.4%
1,352
1.7%
1,625
0.2%
4,651

7,428

7,032

5.6%

7,428
–

7,032
(8)

5.6%

7,428

7,024

5.8%

20133
39
129
48
216
92
56
122
270

486
(44)

442
–

442

20124 Change %
14.7%
22.9%
4.3%
16.8%
(19.3%)
(23.3%)
(15.9%)
(18.7%)

34
105
46
185
114
73
145
332

Margins
%
20133
8.0%
8.2%
6.7%
7.8%
5.6%
4.1%
7.4%
5.8%

20124
7.8%
7.9%
7.5%
7.8%
6.8%
5.4%
8.9%
7.1%

517
(47)

470
–

470

(6.0%)
(6.4%)

6.5%

7.4%

(6.0%)

6.0%

6.7%

(6.0%)

6.0%

6.7%

Organic 
growth

7%
18%
11%
14%
(2%)
0%
1%
0%

5%

5%

3  To clearly present underlying performance, specifi c items have been excluded and disclosed separately – refer to page 86 for a reconciliation to total results.

4  2012 results are reported here at constant exchange rates (but reconciled to actual rates), exclude specifi c items but are presented before the impact of the review of 

assets and liabilities in 2013.

Annual Report and Accounts 2013  G4S plc  29 

Business review continued

All tables show underlying performance at constant exchange rates.

AFRICA

Revenue
£m

PBITA
£m

20131
486

20122 Change %
11.7%
435

20131
39

20122 Change %
30.0%

30

In Africa revenues grew 12% and organic growth was 7%. PBITA 
increased 30%, benefi ting from overhead effi ciency and restructuring 
programmes.

The acquisition of Deposita in January 2013 and the addition of 
CASH360™ devices and ATM engineering services to our cash 
solutions business in South Africa have enabled us to sell 
comprehensive end-to-end solutions in that market. We are now 
positioned as the market leading cash solutions business in South Africa 
and are able to deploy this capability into African and other markets.

Across the region, new contracts won include the Port of Tangiers in 
Morocco, Anglogold in Ghana, Tenke Mining in DRC, a FM contract 
with Rio Tinto and a secure solutions contract with the United Nations 
in Southern Sudan.

ASIA MIDDLE EAST

Revenue
£m

PBITA
£m

20131
1,567

20122 Change %
17.7%
1,331

20131
129

20122 Change %
24.0%
104

Revenue growth in Asia Middle East was very strong at 18% and PBITA 
increased 24%, refl ecting a greater contribution from our care & justice 
services businesses in Australia and New Zealand, improved profi tability 
in our risk services businesses in Iraq and Afghanistan and a strong 
profi t improvement across the Middle East.

Revenue growth accelerated in the second-half of the year due partly 
to a step-up in service volumes at the Manus Island processing centre. 
Following the Australian elections held in September 2013 and the 
change in government, we were advised that the Manus Island contract 
would end in March 2014. We won demining and risk management 
contracts to service a number of international oil companies in Iraq 
and won or started a number of secure solutions contracts in the 
UAE for key customers including the Abu Dhabi Education Council, 
Etisalat, Formula 1, the Road Transport Authority and Dubai airport.

The group has strong market positions across Africa and a healthy 
product portfolio to support sales in 2014, especially in the areas 
of cash management, manned security and technology solutions. 
The bidding pipeline in Africa is diverse and includes sectors such as 
fi nancial services, mining, embassies and other government agencies, 
with increasing numbers of both multi-country and larger scale bids. 
The region is continuing its restructuring programme into other parts 
of Africa in 2014 and is recruiting additional talent to ensure the region 
has the capacity to address the market opportunities.

We began investing in our technology sales and delivery capability in 
the Middle East so that we are able to deploy our proven products 
and expertise in delivering comprehensive electronic security solutions 
to clients. Our business in Saudi Arabia won important contracts in 
the banking, ports and real estate sectors. Across the region we are 
systematically reviewing organisational structures and business 
processes. This review is well advanced in India, the largest country 
in the region, and is enabling us to streamline operations, reduce 
layers of management and overhead and to invest in sales and 
operational capability.

30  G4S plc  Annual Report and Accounts 2013 

See footnotes on p.29

Strategic report

LATIN AMERICA

Revenue
£m

PBITA
£m

20131
717

20122 Change %
16.6%
615

20131
48

20122 Change %
23.1%

39

Revenue growth in Latin America was 17% and PBITA increased by 
23% despite economic challenges in the region, including a slow down 
in economic growth in Brazil, with a rigorous price increase programme 
to mitigate infl ation and government mandated wage increases. 
Following the appointment of a new Regional President, Martin Alvarez, 
in October 2013 we have continued to build management capacity 
across the region.

EUROPE

Revenue
£m

PBITA
£m

20131
1,648

20122 Change %
(1.6%)
1,674

20131
92

20122 Change %
(14.8%)
108

Our European management team has recently been strengthened 
with the appointment of Graham Levinsohn as Regional CEO, with 
effect from November 2013.

In Europe revenue declined by 1.6% driven by challenging market 
conditions primarily in secure solutions in the Netherlands and in 
Eastern Europe, with growth in Western Europe secure solutions 
and cash solutions offset by declines in most Eastern European markets. 
PBITA was 15% lower, adversely impacted by wage infl ation and by 
the closure of 23 prisons and other cost reductions by the Ministry of 
Justice in the Netherlands. During 2014 we will be seeking to improve 
alignment between salary and price increases in Eastern Europe.

In the fourth quarter, we accelerated our restructuring programme to 
reduce our cost structure and strengthen our competitive positions in 
a number of key markets. The programme includes the rationalisation 
of management and back-offi ce structures and over the course of 2013 
and 2014 we plan to invest £23 million in the Netherlands, Belgium, 
Greece, Finland and other countries.

The region has early revenue momentum into 2014, with new contract 
wins and solid customer retention. Secure solutions contract wins 
include contracts for Charleroi airport in Belgium and Google in 
Finland, partly offsetting the loss of a Finnish retail customer. In January 
2014, we renewed a nine year cash solutions contract with the 
Dutch Railways.

In care & justice services, our pipeline is strong and our Austrian 
business began a £5 million per annum immigration contract for 
15 years in December 2013. We also won an electronic monitoring 
contract in Bulgaria and an Agip-Shell security contract in Kazakhstan.

Organic revenue growth was 11% with a number of contract wins 
in the ports, car manufacturing, transportation, fi nancial services, 
government and extractives sectors in Latin America.

We sold our Colombia secure archiving business for £34 million 
in 2013.

Our cash solutions businesses in Europe performed well overall. 
A strong performance was achieved in Belgium and in the Netherlands 
including a number of new retail contracts and CASH360™ gains 
offset by contract losses in the fi rst-half of the year in Finland and the 
Baltics. G4S cash solutions supported the smooth introduction of the 
Euro in Latvia towards the end of the year. In January 2014, G4S won 
the majority of Geldservice Nederland’s (GSN) cash solutions business 
in the Netherlands for fi ve years, valued at c€50m per annum. GSN 
serves the major banks in the Netherlands and is their provider of 
cash counting, handling and logistics, including the maintenance of 
cash devices.

Revenues for the security systems business, which accounts for 
around 20% of European secure solutions revenues, remained broadly 
in line with 2012. Systems contract wins include a maintenance 
contract for the European parliament in Luxembourg and a major 
systems contract with Lego in Hungary. The region has an increased 
focus on security and cash solutions technology, with the aim of 
deploying our proven technology solutions from elsewhere in the 
group into key European markets.

The region made good progress on its portfolio review, selling its 
Slovakian cash solutions business in 2013. The sale of our Norway 
business for £29 million was also agreed in 2013 and completed in 
January 2014.

We have a diverse European contract pipeline with areas such as 
ports, aviation, transportation and healthcare being particularly strong. 
Our investment in sales and business development capability is 
designed to sustain and strengthen this pipeline over time.

Annual Report and Accounts 2013  G4S plc  31 

Business review continued

NORTH AMERICA

Revenue
£m

PBITA
£m

20131
1,358

20122 Change %
0.4%
1,352

20131
56

20122 Change %
(17.6%)

68

Revenues in the North America region grew 0.4% and organic growth 
overall was broadly unchanged with 2% growth in US commercial 
security and 10% growth in youth services offset by US Federal 
sequestration reducing new and additional federal government work 
in secure solutions and in the G4S Technology business.

Against a background of uncertain US Government spending, 
commercial contract wins remain robust with major contract awards 
from Amazon, Bank of New York, Simon Malls, Navistar, Liberty Mutual, 
MetLife, Georgia Pacifi c, the Millstone (Dominion) nuclear power 
plant in the US and more recently Toronto Hydro, Imperial Oil, and 
PTI in Canada.

PBITA for the region was 18% lower, impacted by sales mix, with lower 
revenues in the technology businesses (Federal spending impact) and 
reduced border patrol volumes. Results in 2012 also benefi ted from 
one-off protest protection work for banks. Our US technology business 
has been restructured to increase sales in the commercial sector. 

UK & IRELAND

Revenue
£m

PBITA
£m

20131
1,652

20122 Change %
2.2%
1,617

20131
122

20122 Change %
(5.4%)
129

We have reorganised the UK & Ireland region into market-facing 
business units of cash solutions, secure solutions, central government 
solutions, facilities management and outsourced services and we 
continued to make a number of new management appointments 
to senior line and function roles.

There was revenue growth of 2% in UK & Ireland, with organic growth 
of 1%, principally due to good growth in the police outsourcing and 
utilities businesses offset by lower revenues in Ireland and the UK cash 
solutions business.

PBITA was 5.4% lower due to revenue mix, particularly from lower 
revenues in the UK cash solutions business. As discussed previously, 
signifi cant restructuring programmes are being implemented in UK 
cash solutions, Ireland cash solutions and secure solutions covering 
branch networks (Ireland and UK cash solutions), organisational design 
and operational labour effi ciency. Overhead headcount was reduced 
by more than 5% in the second-half of 2013. The cost of restructuring 
is £34 million and is expected to pay back within the next two years.

UK contracts won during 2013 include being selected by the 
Department for Work & Pensions (DWP) to manage the Child 
Maintenance Options Contact Centre Service, provision of security 
at the G8 Summit in June, Pennine Hospital facilities management, and 
our fi rst contract to provide secure patient transport services under 
a three-year contract with Northumberland, Tyne and Wear NHS 
Foundation Trust. Other recent contract awards include Derbyshire 
and Nottinghamshire Police Forensic Medical Services and Avon and 
Somerset police custody suites.

32  G4S plc  Annual Report and Accounts 2013 

In the United States we continued to see increasing interest in our 
retail cash solutions product, CASH360™, with two small contracts 
awarded recently.

The implementation of the Affordable Care Act in the US has been 
delayed for large businesses. We do not expect it to have a material 
impact on G4S as the majority of our US employee healthcare plans 
are already broadly compliant.

Overall, the North American business has a strong contract pipeline 
with over £500 million in near-term opportunities across all sectors 
and a visible long-term contract pipeline of around £1.2 billion.

Good progress was made in the region on rationalising the portfolio. 
We sold our cash solutions business in Canada for £60 million in 
January 2014.

Against the backdrop of a highly competitive commercial security 
market, we won new contracts with key commercial customers such 
as a security contract with Bank of America, a new global framework 
agreement with Shell covering 30 countries and we retained our 
security contract with British Airways. The UK events security business 
successfully supported the UK Police Service of Northern Ireland 
(PSNI) at the G8 Summit held at Lough Erne in Northern Ireland in 
June, delivering a range of specialised security solutions.

In cash solutions, we retained important contracts with HSBC and 
Barclays and have expanded our outsourcing partnership with Lloyds 
Banking Group, taking over the management of their Edinburgh cash 
processing centre.

We reached full and fi nal settlement with the UK Government on 
the electronic monitoring contract and two smaller contracts and have 
made signifi cant progress on our programme of corporate renewal 
in the UK. The renewal programme is embedded within our overall 
corporate programme and is not anticipated to give rise to signifi cant 
additional cost.

See footnotes on p.29

Strategic report

SERVICE LINE OPERATING REVIEW

Secure solutions

At constant exchange rates

Revenue
Organic growth
PBITA
Margin %

Emerging markets
£m

20131
2,235
15%
158
7.1%

20122 Change %
1,918
16.5%
8%
119
6.2%

32.8%
0.9%

Developed markets
£m

20131
3,985
0%
213
5.3%

20122 Change %
3,949
0.9%
7%
235
6.0%

(9.4%)
(0.7%)

20131
6,220
5%
371
6.0%

The secure solutions businesses delivered 6% growth in revenue 
driven by 17% growth in emerging markets and a solid performance 
in developed markets. Trading conditions in some developed markets, 
in particular in Europe, remain challenging and we have begun 
restructuring these businesses to strengthen business performance in 
the medium term. Lower US Federal government spending affected our 
secure solutions and systems businesses and our US systems business 
has been restructured to increase sales in the commercial sector. 
Emerging markets grew strongly across all regions and increased PBITA 
33% helped by contract mix, price increases and cost effi ciencies.

Total
%
20122 Change %
5,867
7%
354
6.0%

4.8%
0.0%

6.0%

Cash solutions 

At constant exchange rates

Revenue
Organic growth
PBITA
Margin %

Emerging markets
£m

20131
535
12%
58
10.8%

20122 Change %
462
15.8%
8%
54
11.7%

7.4%
(0.9%)

Developed markets
£m

20131
673
(3%)
57
8.5%

20122 Change %
695
(3.2%)
(1%)
70
10.1%

(18.6%)
(1.6%)

Total
%
20122 Change %
1,157
4.4%
3%
124
10.7%

(7.3%)
(1.2%)

20131
1,208
3%
115
9.5%

The cash solutions business grew by 4% with 16% revenue growth in 
emerging markets offset by a decline in developed markets, principally 
due to a weaker performance in the UK and Ireland cash solutions 
businesses. These businesses are being restructured and we expect an 
improved performance in 2014. 

Emerging markets PBITA grew 7% notwithstanding new dual vendor 
policies for major Malaysian banks and price competition in Colombia. 

1  To clearly present underlying performance, specifi c items have been excluded and 

separately disclosed – see page 86.

2  2012 underlying results are presented at constant exchange rates and have been 
restated for the adoption of IAS19 (2011). 2012 PBITA has been re-presented to 
exclude PBITA from businesses subsequently classifi ed as discontinued, one-off 
credits, profi ts on disposal and the prior year effect of the review of assets and 
liabilities in 2013 – see page 86.

Annual Report and Accounts 2013  G4S plc  33 

Risk management

Managing risk effectively

Our aim is to deeply embed risk management 
disciplines which support effective strategy execution

OUR RISKS
The market sectors in which G4S provides security services present 
unique operational and health and safety risks which must be managed 
effectively in order to provide value to customers and to protect our 
employees. The breadth of countries in which G4S operates, together 
with continuing uncertainty of global economic conditions, also presents 
fi nancial control and commercial risks similar to those of other 
multinational companies.

HOW WE MANAGE OUR RISKS
Our risks are captured in a global risk reporting information system. 
These risks are reviewed and updated twice a year by the operating 
companies. The Group Executive Committee and Board Risk 
Committee review the most signifi cant risks on a regular basis and 
the board regularly reviews the overall impact of these major risks 
on the group’s activities.

WHAT WE DID IN 2013
As announced by the board in September 2012, G4S started a 
thorough review of its risk management processes and systems during 
2013 and will continue to make further improvements during 2014.

During the year the company established a Board Risk Committee and 
created a separate risk management function for the group, appointing 
a group director of risk and programme assurance and a group head of 

risk. These responsibilities were previously undertaken by the group 
head of internal audit. The new Board Risk Committee appointed 
Deloitte to conduct a review of the group’s risk management 
processes and then charged the group director of risk and 
programme assurance to develop a plan to respond to the fi ndings 
and recommendations. During the year, Regional Risk and Audit 
Committees were established to be responsible for assessing risk 
at a regional level and for monitoring the mitigation of risk and 
addressing internal and external audit matters at a regional level. 

WHAT WE WILL DO IN 2014
Regional Risk and Audit Committees will meet quarterly, the fi rst 
meetings having taken place in January 2014. A new approach to 
assessing risks has been defi ned and during 2014 this is being 
implemented across the business, supported by an updated risk 
management information system. This system will better support the 
risk identifi cation, assessment and action tracking process as well as 
providing enhanced risk reporting at all levels of the group. 

As a service business many of our risks stem from the contract bidding, 
mobilisation and service delivery lifecycle. In the fi rst quarter of 2014, 
new processes for contract take-on and on-going assurance will be 
implemented to give greater scrutiny to the delivery of the group’s 
most complex contracts. Based on contract style, complexity and risk 
profi le, these processes will ensure that, at all stages throughout the 
lifecycle, expert challenge, oversight and approval are given at regional, 
group or board level as appropriate. 

Our goal in making these changes is to embed more deeply an effective 
risk management culture to support strategy execution and to provide 
enhanced governance over critical business decisions.

ENTERPRISE RISK MANAGEMENT GOVERNANCE MODEL

Operating 
companies

Regional Risk and 
Audit Committees

Executive Risk 
Committee

Board Risk 
Committee

Board Audit 
Committee

Board

Our operating 
companies identify 
and assess the 
risks to their 
business objectives 
and plan 
appropriate 
mitigating actions. 
These are recorded 
in our group-wide 
risk management 
tool.

Risk and Audit 
Committees in 
each region meet 
quarterly to review 
regional level risks; 
review progress of 
mitigating actions; 
and to review audit 
reports, fi nancial 
control status 
reports, internal 
fi nancial reviews and 
balance sheet 
integrity and any 
accounting 
judgements.

The Executive Risk 
Committee meets 
three times per year 
and considers the 
group’s principal 
residual risks and 
the progress of 
mitigating actions.

The Board Risk 
Committee meets 
three times per year 
to set the group’s 
risk appetite; to 
assess the group’s 
principal residual 
risks; and to assess 
progress on the 
improvements being 
made to enterprise 
risk management.

The Board Audit 
Committee meets 
four times per year 
to ensure that the 
group’s control 
framework is 
operating effectively.

The board has 
the ultimate 
responsibility for 
assuring our risk 
management 
processes. It reviews 
our most critical 
risks and controls, 
either directly or 
through its Risk and 
Audit Committees.

34  G4S plc  Annual Report and Accounts 2013 

Strategic report

LINES OF DEFENCE

3rd Line: Internal independent assurance

2nd Line: Control & oversight functions

1st Line: Business operations & support

Executive Risk 
Committee

Regional Risk, 
Audit & Executive 
Committees

EXTERNAL AUDIT

Group Executive 
Committee

Board, Audit & Risk 
Committees

We employ three lines of defence to control and manage risks across 
the group. The responsibility for the fi rst line sits with the managers of 
our businesses, whether line management or fi nancial support. The 
senior management team within each business is responsible for 
implementing and maintaining appropriate controls across their 
business to ensure the standards expected by the group, our customers 
and other stakeholders are met. The business managers are supported 
by oversight functions at both regional and group level including Risk, 
Finance and Legal which together make up the second line of defence.

The third line is designed to detect or prevent unexpected outcomes 
and comprises the group risk and internal audit functions. Together 
these provide independent assurance over the design and operation 
of controls. As part of its annual programme of work, the internal 
audit function conducts regular reviews of risk management processes 
and gives advice and recommendations on how to improve the 
control environment.

Our external auditors provide independent oversight of the 
entire process.

CONTRACT RISK MANAGEMENT GOVERNANCE MODEL

Bid risk 
assessment

Bid approval

Contract 
mobilisation

On-going contract 
assurance

Group internal audit

Board

Internal audit 
conducts audits of 
selected contracts.

The board will 
undertake 
occasional reviews 
of the most 
signifi cant contracts.

Based on the 
commercial scale 
and level of risk, 
contracts are 
subject to regular 
on-going scrutiny 
at regional or 
group level.

Based on fi nancial, 
legal, reputational 
and operational 
risk criteria, the 
opportunity is 
referred to the 
region, group or 
board for review 
and approval.

Appropriate 
challenge is given to 
the bid’s customer 
value proposition, 
commercial terms 
and risk mitigation 
strategy. The 
expected risk 
return of the bid 
is assessed before 
approval is given 
or withheld.

Based on the 
complexity and 
risk profi le of 
mobilisation, 
appropriate 
methodologies 
and project 
management 
resources are 
applied. Key 
contractual 
requirements and 
risk mitigation 
strategies are 
mapped to 
accountable 
contract managers.

Annual Report and Accounts 2013  G4S plc  35 

Principal risks

What are the key risks faced by G4S?

During January 2014 the Regional Risk and Audit 
Committees met to agree the regional principal 
residual risks. These meetings were facilitated by 
group risk management and identifi ed the risks to 
each region’s strategic business objectives and to 
on-going business operations. The meetings were 
informed by the country level risks recorded in the 
group’s risk management systems. 

Group risk management and the CFO consolidated 
these risks and identifi ed common themes and 
regional risks which were material to the group. 
These group principal residual risks were reviewed 
and approved by the Executive Risk Committee and 
the Risk Committee of the board. 

The potential impact of each risk was assessed on 
a 1 to 5 scale against fi ve criteria: strategy, fi nancial, 
reputation, service delivery, and health and safety, 
with the highest score being the overall impact. The 
likelihood of each risk over the next year, or to three 
year strategic goals, was also assessed on a 1 to 5 
scale. The risks detailed in the following pages are 
those which in aggregate scored 3.5 or higher on 
both impact and likelihood. Detailed descriptions are 
provided of each risk, its movement since last year, its 
potential impact and the mitigation strategies being 
employed by the group.

Movement since 2012

Risk description

Mitigation

CULTURE & VALUES 

There has been a strong 
emphasis from the board, the 
CEO and the group executive 
committee on the importance 
of the company’s values 
underpinning everything we do. 
Progress has been made in this 
area, but reinforcing the core 
values across a diverse and 
globally spread workforce 
takes considerable effort. 

G4S provides security to people, premises and 
valuable assets. In its care & justice services businesses 
it also provides services which interact with detainees, 
victims of crime, those on state assistance, vulnerable 
people and other members of the public. This requires 
our staff to conduct themselves with the utmost 
integrity. We operate in 120 countries around the 
world with a diversity of local and national cultures. 
These factors mean that having a strong set of 
corporate values that unite the organisation, deeply 
embedded in our culture, is of particular importance. 

If we fail to behave in accordance with the high 
standards that we set ourselves there is a risk that 
we will not deliver on our commitment to customers, 
and fail to comply with legislation and international 
standards. We may also compromise the safety and 
security of our employees and the assets or people 
that we are protecting. 

This can lead to penalties, failure to renew contracts 
and ultimately reduced profi tability and damage to our 
global brand and reputation.

We have in place high ethical standards and policies 
which we expect our staff to observe globally and 
these are reinforced through awareness and training 
programmes and monitored through audit, whistle-
blowing and trading reviews. 

Senior managers’ performance contracts and bonuses 
are in part based upon adherence to our values. 
During 2013, our new CEO and the executive 
team has reiterated the importance of our values 
in delivering customer service and sustainable 
shareholder value. During 2014 we will be examining 
our HR processes to ensure that they fully support 
our values; we are refreshing our whistle-blowing 
policy; and we will continue to reinforce the group 
values at every opportunity. Compliance with the 
values is assessed through performance reviews, 
trading reviews, business self-assessments and audit.

36  G4S plc  Annual Report and Accounts 2013 

Strategic report

Increased risk

Reduced risk

No change

Movement since 2012

Risk description

Mitigation

HEALTH & SAFETY

There has been a heightened 
focus by the board, the CEO and 
the group executive committee 
on the importance of health 
and safety. 

The provision of security services, often in hostile or 
dangerous circumstances across such a broad diversity 
of countries, presents particular health and safety 
challenges. The protection of our staff, people in our 
care and third parties, including the public, is of utmost 
importance. 

The principal health and safety risks are work-related 
attacks and road traffi c accidents. In 2013, 55 (2012: 
59) employees lost their lives. We are committed to 
strengthening our health and safety systems, processes 
and cultures. 

Fatalities and serious injuries to our staff impact not 
only the individuals concerned, but also their families, 
loved ones and other dependents. 

PEOPLE

G4S’ human resource processes 
are well established and effective. 
Nevertheless, there will always 
be challenges in attracting and 
retaining employees. 

We are a people business and we take great care 
to ensure that we employ the best people to deliver 
quality services to our customers. As the largest 
employer listed on the London Stock Exchange, 
employing 618,000 people worldwide, and the largest 
security solutions provider in the world, our customers 
choose G4S because of the level of screening, training, 
integrity and trustworthiness. 

In a global and diverse business such as ours, there 
are risks associated with recruiting, robust screening, 
motivating, developing and training, as well as 
appropriately rewarding and retaining our 
critical talent. 

Failure to recruit and retain key managers and staff 
and to motivate and develop them can impact 
service delivery, customer retention and business 
management, which in turn can adversely affect our 
fi nancial performance. 

The Group Executive team is leading a programme 
to strengthen safety leadership and safety practices 
across the group, including:

 – Critical country reviews: conducting detailed 

assessments and developing mitigation plans in 
those countries and operations where we have 
identifi ed the greatest risks. 

 – Establishing a new group wide standard for health 

and safety management systems.

 – Health and safety resource: We made a number 
of new appointments across the group and at 
the beginning of 2014 we had 110 dedicated 
health and safety professionals, assisting us to reduce 
health and safety risks.

 – Safety leadership training and awareness is now 

mandatory for all senior managers. In addition, each 
member of the Group Executive team (and each 
of their teams) has specifi c health and safety 
performance objectives in 2014.

 – In support of our health and safety programme, 
we have established a new group value called 
Safety First.

We use rigorous recruitment, selection, screening 
and induction processes and standards to ensure that 
we employ the best people, with the right values, 
for the requisite roles. Standards are set by group 
human resources and measured and enforced through 
a combination of regular staff surveys, country 
self-assessments, monitoring of regional and country 
specifi c KPIs and independent audits: all driving 
constant improvements in processes. 

Attracting and developing the right talent is the key 
to our success and we have a process for identifying 
high potential employees and putting in place career 
development plans to promote them into more senior 
positions. We engage our employees through our 
PRIDE model: 

P
R
I
D
E

rotect their basic needs
espect them as individuals
nvolve them in the business
evelop their skills and potential
ngage them fully

Annual Report and Accounts 2013  G4S plc  37 

Principal risks continued

Movement since 2012

Risk description

Mitigation

BRAND/REPUTATION

The nature of the services we 
provide means that we are often 
in the public eye. However, the 
issues which have arisen around 
a number of our high profi le 
contracts over the last two years 
have undermined the company’s 
brand and reputation, particularly 
as a trustworthy strategic 
supplier to the UK Government. 

MAJOR CONTRACTS

The company’s strategy is to 
provide integrated security 
solutions to customers, which 
often results in taking on more 
complex contracts. The company 
is implementing improvements 
to bid assessment, programme 
management and assurance 
and new contract management 
processes. These will take time 
to bed in. 

The company’s brand is well known and associated 
with high quality security services around the world. 
However, recent events in the UK had an adverse 
impact on our reputation, in particular with the UK 
Government. Furthermore, as detailed in the chief 
executive’s review, our performance under certain 
UK electronic monitoring contracts was referred 
to the Serious Fraud Offi ce (SFO). 

There is a risk that until our reputation is suffi ciently 
repaired and the SFO investigation concluded, our 
sales pipeline could be impacted. The fi rst key step to 
repairing our reputation is rebuilding the confi dence 
of the UK Government in G4S as a strategic supplier. 
There is a risk that the changes we are implementing 
to this end take time to be accepted as suffi cient by 
the UK Government.

We continue to cooperate fully with the SFO 
investigation. In addition, we have an on-going 
programme of corporate renewal. This is supported 
by the broader changes being made across the group 
to leadership, governance and contract management 
and assurance; as well as by the heightened focus on 
corporate values and ethics. In order to ensure timely 
progress this programme is being monitored directly 
by the group executive and the board and being 
independently reviewed by a fi rm of accountants 
on behalf of the UK Government.

At individual region and country level there is a 
strong focus on delivering excellent customer service 
in order to protect and enhance our local brand 
and reputation.

We are investing in the strengthening of our risk 
management, audit and customer service capacity.

The company has tightened the criteria and level of 
scrutiny for regional and group level legal review of 
complex contracts during the bid cycle. 

The group has implemented a standardised 
approach to project management for complex 
mobilisations in the UK, which will be rolled out 
globally during 2014. External project management 
resource is utilised in cases when insuffi cient internal 
capability is in place. The group is also strengthening 
its processes for bid assessment, contract take-on 
and on-going contract assurance. 

The group has a number of long-term, complex, high 
value contracts with multi-national, government or 
other strategic customers. The company’s growth 
strategy includes a greater focus on higher value, 
and more technology-rich services. This will increase 
the complexity and individuality of customer 
requirements and contracts. 

For such contracts there are risks to the group 
accepting onerous contractual terms; mobilising 
contracts well; transitioning effectively from 
mobilisation to on-going contract management; 
delivering to contractual requirements; managing 
complex billing arrangements; managing contract 
change control; and managing sub-contractors.

Failure to ensure effective contract take-on, mobilise 
successfully and manage complex contracts 
effectively throughout their lifecycles can impact 
customer satisfaction, reputation, revenue, cash fl ow, 
and profi tability.

38  G4S plc  Annual Report and Accounts 2013 

Strategic report

Increased risk

Reduced risk

No change

Movement since 2012

Risk description

DELIVERY OF CORE SERVICE LINES

Mitigation

Our commitment to delivering 
sustainable growth and 
shareholder value is founded 
on delivering on our customer 
commitments. There is a 
continuous focus on this at the 
group executive. In addition, 
through the investments in the 
service excellence centres 
and within the regions and 
countries, we continued to make 
improvements in the processes 
and systems in many of our 
core businesses over the course 
of 2013. 

We deliver our core secure solutions services in 
100 markets and our core secure cash transportation 
services in 61 markets. A number of these businesses 
have been acquired over time, resulting in cultural 
differences, varying degrees of operational maturity 
and a multiplicity of information systems. 

This can create risks around core operational service 
delivery and supporting functions. Failure to meet 
the service delivery requirements of our customers, 
because we have not implemented the right solutions 
or followed appropriate agreed procedures, can 
create risks around cash losses; attacks on our staff, 
subcontractors or third parties; and the non-delivery 
of the service level agreements and KPIs agreed with 
our customers. 

Additional risks relate to business resilience, control 
systems, and the availability of critical systems, facilities 
and people to perform contractually agreed services.

This can lead to fi nancial penalties, and negatively 
impact customer retention and goodwill, to the 
detriment of fi nancial performance.

LAWS & REGULATIONS

The products and services we 
provide are subject to the 
ever-changing legal landscape 
across the many jurisdictions in 
which we operate, requiring 
constant monitoring and 
change to ensure compliance. 

G4S operates in many jurisdictions globally, within 
complex and diverse regulatory frameworks. 

An additional complexity arises from the extra-
territorial reach of some of the legislation to which 
the company is subject.

Risks include increasing litigation and class actions 
especially in the United States; bribery and corruption; 
obtaining operating licences; complying with local tax 
regulations; changes to employment legislation; 
complying with human rights legislation; and new or 
changed restrictions on foreign ownership. Risk also 
arises from new or changing regulations which require 
modifi cation of our processes and staff training. 

The necessary changes to ensure continued 
compliance with applicable laws and regulations, or 
not being compliant, have far reaching consequences, 
including higher costs from claims and litigation; 
inability to operate in certain jurisdictions, either 
through direct ownership or joint ventures; loss of 
management control; damage to our reputation; and 
loss of customer confi dence. 

We have developed the G4S Way, which defi nes 
best practice processes and standards for all aspects 
of service delivery with the aim of improving service 
excellence and margin. The G4S Way is being 
implemented globally across all our businesses. It sets 
out requirements for managing contract take-on 
and mobilisation; completion of risk assessments; 
management of security assignments at customer 
and site levels; and defi nes service delivery KPIs to 
measure compliance. Minimum guidelines have been 
set for key areas such as control room management; 
security offi cer communications; fl eet routing and 
scheduling; resource planning and staff rostering; 
and escalation procedures for duress/attack/
absence situations. 

Recent developments in our secure solutions business 
include deployment of our core operating system, 
Saturn, to effi ciently match our security offi cer 
deployment to customer requirements. In our cash 
solutions business we have put in place a dedicated 
risk management team to ensure robust risk analysis 
and rectifi cation of deviations from our minimum 
standards. Our countries are required to have business 
continuity and crisis management plans in place and to 
test them regularly.

We are also making on-going improvements to 
the effi ciency and effectiveness of supporting and 
control systems.

Each country in the group puts in place rigorous 
compliance policies, standards and controls, including 
training, to assure adherence to local laws, regulations 
and licence requirements. We review existing policies 
in light of changes to legislation and recent case law. 

The group has good procedures in place to ensure 
that our businesses are complying with anti-bribery 
& corruption legislation, including self-assessments; a 
training and awareness programme for staff in sensitive 
positions; an independent audit of the effectiveness of 
our procedures; and confi dential reporting hotlines.

We build positive constructive relationships with 
governments and related agencies by engaging in 
the legislative process directly and through local trade 
associations. Our aim is to support governments to 
craft legislation that achieves its aims in relation to our 
industry in as effi cient and effective a way as possible. 

Annual Report and Accounts 2013  G4S plc  39 

Principal risks continued

Movement since 2012

Risk description

Mitigation

GROWTH STRATEGY

The group has placed a greater 
emphasis on higher value 
solution development and sales, 
underpinned by technology. It 
will take time to mobilise and 
build the right capabilities to 
deliver this strategy. 

Our growth strategy is to leverage our expertise 
to expand our core service lines into more complex, 
outsourcing areas which increase long-term customer 
partnerships; to focus on organic growth opportunities 
with less reliance on acquisitions; and to leverage 
our expertise in security systems technology across 
key markets.

There are risks that we will fail to optimise our 
product mix; fail to build the sales and solutions 
capability we need; fail to leverage our existing 
expertise and resources into the areas where we 
can best achieve organic growth targets; or that 
we will under-invest or invest in the wrong areas.

Failing to create higher value solutions that 
differentiate us from local competitors could impact 
targeted growth in revenues and margins.

We are investing in sales and business development 
resources to support growth and to strengthen our 
solution selling capability. 

We have established a single capital pool for all key 
investments and have revised our investment approval 
processes to approve only those capital requests 
that demonstrate an appropriate balance of risk and 
return. This is designed to ensure we make the right 
investments to support the strategy. A revised major 
bid assessment process has been implemented which 
will ensure that the key opportunities which underpin 
our growth strategy are properly positioned, 
resourced and managed. 

Rigorous trading and performance reviews for each 
business unit enable us to monitor progress against 
our strategic goals on a periodic basis. Our on-going 
capability review process will ensure we build the right 
skills needed to underpin the delivery of the strategy.

GEO-POLITICAL

Given the wide range of 
countries in which the group 
operates there will always be 
some with a degree of serious 
political instability. We take 
great care with our operations 
in these countries to monitor 
the situation closely and 
respond appropriately. 

We operate in 120 countries across the developed 
and developing world, with wide-ranging government 
and political systems, differing cultural landscapes, and 
varying degrees of rule of law; and within confl ict and 
post-confl ict zones. 

The risk factors range from political volatility, 
revolution, terrorism, military intervention and 
insurgency.

The geo-political risks we face impact us in many 
ways: the health and safety of our staff and customers; 
the continued operation of our businesses; and the 
ability to secure our assets and recover our profi ts.

We have a great deal of experience of operating in 
a wide range of diffi cult territories. We collaborate 
with our local partners and/or agents; conduct 
early risk assessments before and during security 
assignments; have robust operating procedures; and 
work closely with our local and global customers in 
managing the risks of operating in such environments. 
We have a global process for assessing the geo-
political risks of different countries which determines 
the types of customers we will serve and the types 
of services we will provide.

40  G4S plc  Annual Report and Accounts 2013 

Strategic report

Increased risk

Reduced risk

No change

Movement since 2012

Risk description

Mitigation

INFORMATION SECURITY

The sophistication of cyber 
hackers increases continuously 
and the heightened high profi le 
reputation of the group in the 
UK in particular make us a 
potential target. 

CASH LOSSES

Through the work of the service 
excellence centres working with 
the regions, improvements have 
been made to processes and 
systems in many of our cash 
solutions businesses over the 
course of 2013. 

G4S has cyber security controls in place to protect 
information. 

In 2013, we appointed a group head of information 
security who has developed a strategy to improve 
our information security maturity. This strategy will 
be rolled out across the group to reduce the 
likelihood of a successful attack and to increase the 
ability of G4S to detect and respond to attacks.

G4S has an obligation to safeguard the information 
that our customers, partners and employees entrust 
to our care. 

Given G4S' high profi le, we are at risk of cyber and 
physical attack by criminal organisations and individual 
hackers. Whilst we do have strong protection in place, 
the threat is increasing. If an attempt is successful, our 
information systems could be compromised or our 
information disclosed.

A successful attack could result in: censure and fi nes 
by national governments; loss of confi dence in the 
G4S brand and reputation; specifi c loss of trust by 
clients, especially those in government and fi nancial 
sectors; disruption to service delivery and integrity, 
particularly in cash solutions operations.

We have cash solutions businesses spread across 
the world responsible for cash held on behalf of our 
customers. We provide cash transportation from one 
site to another in high security vehicles, a range of 
cash management services including secure storage, 
counting, reconciliation and sorting of notes for 
ATMs, a range of ATM services and secure 
international transportation of cash and valuables. 

There are inherent risks in this business related 
to external attacks, internal theft and poor 
cash reconciliation. 

Cash losses can have a major impact for our 
customers and ourselves in respect of loss of profi t, 
increased cost of insurance and health and safety 
considerations for our staff and the public.

Our cash solutions service excellence centre (SEC) 
works in collaboration with the regions to embed 
robust procedures into every cash business to mitigate 
cash losses. Innovative security defence products are 
in use, ranging from pavement box tracking to vehicle 
protection foam and protective pavement boxes. 

All cash transactions are subject to strict authorisation 
limits and we have very tightly controlled cash 
reconciliation procedures to ensure cash is fully 
accounted for and controlled and these procedures 
are subject to constant monitoring and audits. We also 
have a robust process to monitor all cash-related 
incidents through a team of security specialists and 
we ensure that lessons learned are shared through 
the SEC. 

Annual Report and Accounts 2013  G4S plc  41 

Corporate social responsibility

Why CSR matters to G4S

G4S plays an important role in society. We make a difference by helping people to operate in a safe 
and secure environment where they can thrive and prosper. Our size and scale mean we touch the 
lives of millions of people across the world and we have a duty and desire to ensure the infl uence 
we have makes a positive impact on the people and communities in which we work.

COMMUNITY
 – Social & economic impact

 – Community investment

INTEGRITY

COMMUNITY

PEOPLE

ENVIRONMENT
 – Energy & fuel effi ciency

 – Reducing carbon intensity

ENVIRONMENT

*OUR PRIORITY AREAS

INTEGRITY
 – Business ethics and 
anti-corruption*

 – Human rights*

 – Risk assessment

 – Internal audit

 – Whistle-blowing and 

reporting

PEOPLE
 – Health & safety*

 – Diversity & inclusion

 – Employee engagement

 – Training & development

BUSINESS ETHICS AND 
ANTI-CORRUPTION

HEALTH & SAFETY

HUMAN RIGHTS

See our CSR report for more information 

42  G4S plc  Annual Report and Accounts 2013 

Why CSR matters to G4S
CSR is an important differentiator for the group and we fi nd it 
increasingly important to customers as part of their process for 
evaluating and selecting a service partner – particularly given the 
sensitive nature of some of the services which customers require. 

Our approach to CSR provides our customers with confi dence that 
they are working with an organisation which respects laws and cultures, 
has high ethical standards, takes care of its employees and is a reliable 
and dependable partner.

Our CSR strategy
Every two years, we conduct a CSR materiality exercise which helps 
us to assess the current market environment, business challenges and 
most relevant CSR strategies. In 2013, we broadened the scope of this 
exercise to include a representative group of external commentators 
and stakeholders – seeking opinions from investors, NGOs and 
customers, in addition to our internal senior management and board 
members. This ensures that our strategies are aligned to stakeholder 
needs and the objectives of our business.

The process highlighted three core priority areas for 2014 – business 
ethics and anti-corruption, health and safety and human rights. 
Whilst these are our three highest priority and most material issues, 
we continue to focus on all aspects of CSR.

CSR management
Refl ecting the value we place on CSR and on our reputation, our 
CSR Committee has been a full board committee since 2011, 
comprising a number of experienced non-executive directors who 
meet regularly to discuss CSR related matters. The committee is 
chaired by Clare Spottiswoode, a G4S non-executive director who 
has been a member of the CSR committee since 2010. Elements of 
our CSR strategy such as health and safety and human rights are also 
a regular subject for discussion at group executive committee and 
board meetings. 

Strategic report

Safeguarding 
our integrity

Integrity is one of the group’s core values. 
Being a responsible business partner, 
employer, customer or supplier is an 
important part of our strategy and forms an 
essential foundation on which we carry out 
our business.

WHAT WE ARE DOING
Business ethics
To ensure that our employees understand how they can play their 
part in delivering high ethical standards across the group, we continue 
to reinforce a group-wide ethics code that sets out how we expect 
our employees to behave. The code is supplemented with a business 
ethics policy which provides a more detailed summary of the group’s 
ethical standards of operation. The code and policy are reviewed each 
year, to incorporate evolving legislation 

Human rights
We recognise the growing importance of human rights as a material 
business issue and believe that G4S can play a positive role in 
respecting human rights around the world. Our business can contribute 
positively to the realisation of human rights through the range of 
services we offer to protect people. We also recognise that we have a 
duty to ensure that we are not at risk of violating human rights through 
the services we provide, the customers we work with and the suppliers 
we use and through the fair and appropriate treatment of our own 
employees and others who are in our care.

Increasingly, customers and other key stakeholders are looking to 
companies such as G4S to demonstrate specifi c actions and practices 
which are aligned to internationally recognised human rights 
standards, such as the UN Guiding Principles on Business and Human 
Rights (2011), the Voluntary Principles on Security and Human Rights 
(2000), and the International Code of Conduct for Private Security 
Service Providers (2010). Our human rights framework aims to bring 
our existing practices into line with these standards and introduce 
new guidelines in areas which are not covered by existing policies 
and practices.

Annual Report and Accounts 2013  G4S plc  43 

Corporate social responsibility continued

SAFEGUARDING OUR INTEGRITY
How we’re performing
During 2013 we:

 – Launched our human rights framework, based on the UN Guiding 
Principles on Business & Human Rights, introducing a systematic 
approach to human rights due diligence and risk assessment

 – Conducted external review of risk management processes and 
implemented an action plan to increase group resources and 
improve systems and processes

 – Established a board Risk Committee and a separate risk management 

function for the group

 – Updated the risk assessment of the group’s anti-bribery policies 

and controls

 – Completed 111 on-site internal audits to measure compliance with 

G4S standards and controls

 – Carried out an external review of internal audit with an action plan 

to increase audit staffi ng by 50% and expand its remit

 – Enhanced communication of the group’s Safe2Say whistle-blowing 

hotline through increased use of employee communications channels

 – Improved the categorisation and reporting of issues raised through 

whistle-blowing reporting processes 

Priorities for 2014
 – Reinvigorate group values across all business practices 

and programmes

 – Update and re-launch business ethics policy and compliance 

programme

 – Continue to embed human rights risk assessment and due-diligence 

into our wider business processes

 – Embed improved risk management processes across the group

 – Implement governance, risk and compliance systems

 – Complete planned increase in internal audit staffi ng and 

expanded remit

 – Undertake audits of the group’s human rights policy and guidelines 

for our high risk countries

 – Complete a detailed review of whistle-blowing reporting 
arrangements covering the policy, process and systems

 – Implement improvements generated by internal audit and group risk 

management reviews

44  G4S plc  Annual Report and Accounts 2013 

Securing our 
people

As a service provider, our customers rely 
on us to have a motivated and healthy 
workforce. Keeping our employees safe, 
looking after their interests and treating 
them fairly are therefore vital to our 
on-going success.

Health and Safety
As one of the world’s largest private employers, working in sectors 
where security and safety present a strategic risk, our responsibility 
to protect the health, safety and well-being of our employees is one 
of our highest priorities.

“It is not acceptable to us that any colleague is injured or killed in the 
line of duty.” 
Ashley Almanza, CEO.

We continue to focus on health and safety and have introduced a 
number of important critical review processes and improvements 
to specifi c practices in order to protect our employees in their 
workplace. These will continue to be a major area of focus for the 
group at every level in 2014. 

Employee engagement
Our employee engagement strategy is based on the internally 
developed PRIDE model.

P
R
I
D
E

rotect their basic needs
espect them as individuals
nvolve them in the business
evelop their skills and potential
ngage them fully

The strategy has been in place for a number of years and is the basis 
for our engagement policies and practices. To ensure that these policies 
are working and our employees are able to share their perceptions of 
the business and working environment, we conduct a global employee 
engagement survey every two years.

Strategic report

How we’re performing
The most prevalent risks to the health and safety of our employees 
are from work-related attacks and road traffi c incidents. Although the 
total number of work-related fatalities has reduced since 2011, our 
aim is to eliminate them altogether.

GENDER DIVERSITY (%)

During 2013, we have:

Board

 – Completed three further critical country reviews of health and safety

 – Introduced the Driving Force Rules campaign to promote safe 

Senior management

driving, piloted in seven countries

9

2

281

30

 – Improved incident reporting and investigation process

Total employees

535,930

82,070

 – Rolled out succession planning to all key management roles

 – Piloted online performance reviews in a number of businesses

0

20

40

60

80

100

 – Completed two talent review processes, assessing over 

Male

Female

1,300 managers

 – Continued extension of cultural awareness training tool

 – Partnership working to increase employment opportunities 

for disabled people and veterans

 – Completed a third global employment survey

WORK-RELATED FATALITIES BY REGION

60

40

20

0

26

21

22

15

10 9

Africa

Asia/
Middle East

Latin 
America

2012

2013

59

55

3 4

Europe

3

1

North 
America

UK & 
Ireland

Total

WORK-RELATED FATALITIES BY CATEGORY

60

40

20

0

59

55

18

17

20

17

21

21

Attack

Non-attack

Road

Total

2012

2013

In 2013, over 380,000 employees shared their views of working for 
G4S. This represents a 62% response rate, up from 38% in 2011. 
Overall levels of engagement also improved from an average of 80% 
to 82%. Encouragingly, the number of favourable responses to questions 
related to health and safety showed the most positive increase since 
the last survey, although there is clearly a need for substantial further 
improvement. The results for the senior leadership survey were also 
positive, with 81% of senior managers participating and an overall 
favourable score of 83%. 

Priorities for 2014
 – Establish a new group value called Safety First – to ensure absolute 

focus on health and safety in everything we do

 – Introduce performance related objectives linked to health and safety 

for our global leadership management group

 – Roll out induction training for new health and safety practitioners 

on G4S policies and practices

 – Complete further critical country reviews of health and safety

 – Roll out the Driving Force Rules campaign to all businesses

 – Continued monitoring of health and safety KPI data

 – Launch the revised senior leadership programme

 – Implement a new individual based development programme for 

people operating at a strategic level

 – Development and implementation of the senior management 

on-boarding tool

 – Extend the use of data captured on the talent management system

 – Review opportunities for embedding cultural awareness training

 – Increase diversity in talent pools and management population

 – Analyse results from the 2013 global employee engagement survey 

and continue to implement the actions arising from the survey

 – Continue to maintain good union and employee relations at all levels

Annual Report and Accounts 2013  G4S plc  45 

2012
316,000
161,000
115,000
23,500

2013
311,100
173,200
128,500
23,900

GHG EMISSIONS 
(Based on 94.5% measurement)
Vehicles (inc refrigerants)
Total buildings (inc refrigerants)
Including electricity emissions of

Air travel

TOTAL GHG EMISSIONS
(t/CO2e)

600,000

580,000

560,000

540,000

520,000

500,000

5

2009

2010

2011

2012

2013

CARBON INTENSITY

Tonnes CO2e 
per £m turnover

2009

2010

2011

2012

2013

94.4

88.7

83.6

76.0

72.3

Priorities for 2014
 – Continue to implement energy effi ciency strategies with the aim 

of reducing carbon intensity by at least 4.5% per annum

For further details of our Climate Action Programme, please refer to 
our 2013 CSR Report or visit www.g4s.com/cap

Corporate social responsibility continued

Securing our 
environment

Our customers and employees demonstrate 
increasing concern for environmental issues. 
Whilst our environmental impacts are not 
signifi cant relative to other businesses of 
comparable size, it remains important to 
us to be effi cient in the use of resources 
and, in doing so, curtail our greenhouse 
gas emissions.

What we’re doing
Since 2008 we have used WBCSD* and WRI GHG** protocols to 
measure our Scope 1 and 2 emissions – vehicle fl eet, fuel, refrigerants 
and electricity usage for G4S businesses over which we have fi nancial 
and operational control. In addition we have measured Scope 3 
emissions from employee business air travel.

The businesses that reported data in our 2013 GHG measurement 
represent 94.5% of the group’s operations, across an 11-month period. 
This level of measurement, including each of our main service types, 
allows us to calculate reliably the total GHG emissions for 100% of 
the group over a period of 12 months.

How we’re performing
The G4S total carbon footprint, extrapolated to 100% of the business 
equates to some 559,000 t/CO2e. Since we launched our climate action 
strategy in 2009, our carbon intensity has decreased by 23.5% per £m 
of revenue – exceeding our stated target of 20%. This reduction 
translates to a real reduction of 4.9% in carbon emissions against a 
24.4% growth in the business during the same period, much of which 
includes carbon emissions from services which our customers have 
outsourced to G4S. This is a positive achievement which recognises the 
efforts made to increase the energy and fuel effi ciency of our business.

*  World Business Council for Sustainable Development.

** World Resources Institute greenhouse gas.

46  G4S plc  Annual Report and Accounts 2013 

Strategic report

Securing our 
communities

We recognise that our ability to provide a 
safe and secure environment around the 
world depends on the relationships we 
have with the communities and people 
with whom we work. We are therefore 
committed to working with charity and 
community partners to tackle issues which 
affect local communities, especially relating 
to health, education and welfare of young 
people. We have a long history of investing 
in the communities in which we live and 
work and to which we provide services and 
we recognise the importance of this role.

What we’re doing
We seek to make a positive impact on the local communities in which 
our employees, customers and suppliers live and work. The social and 
economic impact reaches well beyond our working environment and 
touches the lives of millions around the world.

How we’re performing
We conducted an academic study of the direct and indirect social 
and economic impacts of G4S in the UK, demonstrating support of 
68,000 jobs across the country and a total gross added value of 
£1.95 billion contribution to the UK economy.

Building on the partnerships and investment that we have made in 
previous years, in 2013 we:

 – launched G4S 4teen legacy community projects in Botswana, 

Colombia, Estonia, India, Nigeria, Philippines and Thailand following 
the conclusion of the six-year fl agship G4S 4teen programme

 – invested almost £2 million in charitable community programmes 

and welfare programmes for employees facing health or 
fi nancial hardship

Comprising:

 – Provision of goods, services and fi nancial investment in more 
than 400 community programmes across 76 countries, with a 
combined value of almost £1.34 million

 – Investment of £647,500 in projects which support the long-term 
welfare and development of employees in developing countries

Corporate
Corporate donations of money 
Corporate donations of goods 
and services
Employee 
Employee and third-party donations 
facilitated by G4S
Employee volunteering facilitated 
by G4S
Employee welfare and development

2013

2012

£931,900

£921,700

£406,500

£459,500

£92,900

£72,000

26,000 hours 
£647,500

30,000 hours
£641,000

Priorities for 2014
 – Complete the development and launch of new community 

programmes across each of our regions

 – Continue to build on wider community investment to demonstrate 

the impact on the people we strive to support

 – Continue to support the welfare and long-term development of 

employees facing hardship

 – Participate in further academic studies of the direct and indirect 

social and economic impacts of G4S within key markets

Annual Report and Accounts 2013  G4S plc  47 

Board of directors

1  

2 

3 

4 

5 

1. JOHN CONNOLLY

Non-executive director
Chairman of the board
Chairman – Nomination and Risk Committees
Joined G4S board: June 2012

Key strengths and experience: Extensive 
experience of working in a global business 
environment and in sectors of strategic 
importance to the group.

Developing the board and its governance of 
the group.

A chartered accountant, John spent his career 
until May 2011 with global professional services 
fi rm Deloitte, was Global Chairman between 
2007 and 2011, and prior to that Global 
Managing Director between 2003 and 2007. 
He was Senior Partner and CEO of the UK 
partnership from 1999 until his retirement from 
the partnership.

Current external commitments: Chairman of 
AMEC plc and of a number of private companies. 
Beyond commercial business roles, he is on the 
Board of Governors of London Business School 
and a member of the CBI President’s Advisory 
Council. He is also chairman of the appeal board 
for The Centre for Children’s Rare Disease 
Research at Great Ormond Street Hospital. 

2. ASHLEY ALMANZA

Executive director
Chief executive
Member – Risk Committee
Joined G4S board: May 2013

Key strengths and experience: Extensive board and 
executive management experience and strong 
track record working across international 
borders in complex businesses.

Held a number of senior executive roles at 
BG Group from 1993 to 2012, including Chief 
Financial Offi cer from 2002 to 2011 and 
Executive Vice President from 2009 to 2012. 
As Executive Vice President he was accountable 
during 2009 and 2010 for the strategic and 
operational management of BG Group’s UK, 
European and Central Asian businesses. He also 
led a consortium of global companies through 
complex government negotiations in 
Central Asia. 

He holds an MBA from London Business School 
and was previously Chairman of the Hundred 
Group of Finance Directors. 

Current external commitments: Non-executive 
director of Schroders plc and Noble 
Corporation. 

3. ADAM CROZIER

Non-executive director
Member – Audit and Nomination Committees
Joined G4S board: January 2013

Key strengths and experience: Wide-ranging 
experience of business transformation in a 
number of public and private sector organisations 
in the media, logistics and retail sectors and 
serving FTSE 100 CEO.

Started his career with Mars before joining 
the Daily Telegraph followed by Saatchi and 
Saatchi, where he became joint chief executive. 
He then became chief executive of the Football 
Association and was subsequently appointed 
chief executive of the Royal Mail Group, where 
he oversaw an extensive programme of 
modernisation and change to enable the 
business to compete in the UK and international 
marketplaces. Since April 2010 he has been chief 
executive of ITV plc and was a non-executive 
director of Debenhams plc until 2012.

Current external commitments: Chief executive 
of ITV plc.

4. MARK ELLIOTT

Non-executive director 
Senior independent director
Chairman – Remuneration Committee
Member – Nomination Committee
Joined G4S board: September 2006

Key strengths and experience: Extensive 
international board and executive experience 
having held a number of senior management 
positions in IBM, including leadership of IBM’s 
operations in Europe, the Middle East and Africa 
with responsibility for operations in more than 
110 countries.

Has particular involvement with the group’s 
businesses in the Americas region.

General Manager IBM Global Solutions; 
Managing Director of IBM Europe, Middle East 
and Africa; member of the board of IBAX, a 
hospital software company jointly owned by 
IBM and Baxter Healthcare; chairman of Reed 
Elsevier’s remuneration committee; chairman of 
the Dean’s Advisory Council of the Kelly School 
of Business, Indiana University.

Current external commitments: Non-executive 
chairman of QinetiQ Group plc.

5. GRAHAME GIBSON

Executive director
Regional CEO – Americas
Joined G4S board: April 2005

Key strengths and experience: Extensive knowledge 
of the group and its predecessor companies in 
many different markets and in a number of 
executive functions. In addition to his board role, 
is also CEO of the Americas region.

Joined Group 4 in 1983, starting as fi nance 
director (UK) followed by a number of senior 
roles, including deputy managing director (UK), 
vice president (corporate strategy), vice president 
(fi nance and administration), vice president 
operations (central and south eastern Europe 
and UK) and chief operating offi cer of Group 
4 Falck A/S. In 2004 he became the company’s 
divisional president for Americas and New 
Markets and was chief operating offi cer between 
2005 and 2012.

Current external commitments: Board member 
of the Ligue Internationale des Sociétés de 
Surveillance, the international association of 
leading security companies.

6. WINNIE KIN WAH FOK

Non-executive director
Member – CSR and Remuneration Committees
Joined G4S board: October 2010

Key strengths and experience: International board 
and senior management experience with 
extensive knowledge of Asian markets and 
strong involvement in Scandinavia.

Takes a particular interest in the group’s 
businesses in Asia.

48  G4S plc  Annual Report and Accounts 2013 

 
Governance

6 

7 

8 

9 

10 

11

An auditor by training, was involved in 
management positions in fi nance, audit and 
corporate advisory work and a wide range of 
roles in asset management fi rms investing with 
a focus in Asia. Senior partner of EQT and 
CEO of EQT Partners Asia Limited; managing 
director of CEF New Asia Partners Limited.

Current external commitments: Senior adviser to 
Foundation Administration Management Sweden 
AB; non-executive director of Volvo Car 
Corporation; non-executive director of SEB AB, 
Kemira Oyj and HOPU Investments Co Ltd. 

7. HIMANSHU RAJA 

Executive director
Chief fi nancial offi cer
Member – Risk Committee
Joined G4S board: October 2013

Key strengths and experience: Strong track 
record as a fi nancial executive in a global 
services business.

Prior to joining G4S, Himanshu was CFO at 
Misys, and from 2010 to 2012 he was CFO of 
Logica plc. Himanshu worked for more than 
10 years at BT Group in a number of divisional 
fi nance director roles including Chief Financial 
Offi cer of BT Global Services, BT Design, BT 
Operate and BT Wholesale. His early career 
included fi nance and systems roles at 
Worldcom International, UUNET and MFS. 

Himanshu is a qualifi ed chartered accountant 
and holds an honours degree in law.

Current external commitments: None

8. MARK SELIGMAN

Non-executive director
Deputy chairman
Chairman – Audit Committee
Member – Remuneration Committee
Joined G4S board: January 2006

Qualifi ed as a chartered accountant with Price 
Waterhouse. Senior roles at SG Warburg & Co 
Ltd and Barclays de Zoete Wedd; Head of UK 
Investment Banking at CSFB; Chairman of UK 
Investment Banking at Credit Suisse; member of 
the Credit Suisse Global Investment Banking 
Executive Board and senior adviser to Credit 
Suisse Europe.

Current external commitments: Alternate member 
of the Panel on Takeovers and Mergers; member 
of the Regional Growth Fund Advisory Panel; 
non-executive director and audit committee 
chairman for BG Group plc; and senior 
independent director of Kingfi sher plc.

9. PAUL SPENCE

Non-executive director
Member – Audit, CSR and Risk Committees
Joined G4S board: January 2013

Key strengths and experience: In-depth knowledge 
of outsourcing in both the public and private 
sectors and extensive international experience 
in key developing countries such as India, China 
and Brazil.

A graduate of the Wharton School at the 
University of Pennsylvania with a degree in 
economics and decision sciences; served a 
30-year career with Capgemini and its 
predecessors. Having started in the US and 
become managing partner of mid-Atlantic 
information and technology for Ernst & Young, 
he went on to gain signifi cant international 
experience for 16 years as managing partner 
of Ernst & Young Consulting Australia, CEO 
of Capgemini Ernst & Young in Asia and CEO 
Capgemini Ernst & Young UK. He then spent 
eight years serving on Capgemini’s executive 
management committee during which time his 
roles included deputy group CEO and CEO 
of Capgemini Global Outsourcing Services.

Current external commitments: None

Key strengths and experience: Extensive fi nancial 
and management experience having worked in 
the fi nancial services sector, with a focus on 
investment banking. Takes particular interest in 
the fi nancial performance of the company, 
including its fi nancing and transactional activity.

10. CLARE SPOTTISWOODE

Non-executive director
Chairman – CSR Committee
Member – Remuneration
Joined G4S board: June 2010

Key strengths and experience: Considerable 
experience in the public sector, the energy 
markets and the fi nancial services sector as 
well as setting up and managing her own 
businesses. Has particular involvement with the 
group’s businesses in the UK and Africa regions.

A mathematician and economist by training, 
worked for the UK Treasury, director general of 
Ofgas, the UK gas regulator; policyholder 
advocate for Norwich Union’s with-profi ts 
policyholders at Aviva; non-executive director 
of Tullow Oil plc; and a member of the 
Independent Commission on Banking and the 
Future of Banking Commission.

Current external commitments: Chairman of 
Gas Strategies Group, Energetix Group and 
Magnox Limited; non-executive director of Ilika 
plc, Enquest plc, RBC Europe Limited and BW 
Offshore Limited; and independent director 
of the Payments Council.

11. TIM WELLER

Non-executive director
Member – Audit and Risk Committees
Joined the G4S Board: April 2013

Key strengths and experience: Signifi cant 
experience of the energy and utilities sectors 
and serving FTSE 100 CFO. 

An accountant by training, joined KPMG in 
1985, rising to partnership in 1997 before joining 
Granada plc as director of fi nancial control. 
Between 2002 and 2010, he gained signifi cant 
further experience in the energy and utilities 
sectors holding CFO positions with Innogy 
(one of the UK’s leading integrated energy 
companies at the time), RWE Thames Water 
(the world’s third largest water and wastewater 
service company) and United Utilities Group 
PLC (a UK-based water and wastewater service 
company). He was Chief Financial Offi cer of 
Cable & Wireless Worldwide plc between 2010 
and 2011.

Current external commitments: CFO of Petrofac 
Limited, the FTSE100 international oil and gas 
service provider and a non-executive director 
of the Carbon Trust. 

Annual Report and Accounts 2013  G4S plc  49 

Executive committee

1  

2 

3 

4 

5 

OUR EXECUTIVE TEAM 

2.  EDDIE ASTON, REGIONAL CEO – 

4.  IRENE COWDEN, GROUP HR DIRECTOR 

G4S is managed through a functional and 
regional structure. 

Our structure enables us to deliver our 
strategic objectives, maintain a strong 
governance framework, develop integrated 
solutions, target key regional markets and 
build customer relationships.

1.  ASHLEY ALMANZA, CHIEF EXECUTIVE 

OFFICER 

Ashley joined G4S as Group CFO in May 2013, 
and was promoted to Group CEO on 1 June 
2013.

Ashley held a number of senior executive roles 
at BG Group from 1993 to 2012, including Chief 
Financial Offi cer from 2002 to 2011 and 
Executive Vice President from 2009 to 2012. 
As Executive Vice President he was accountable, 
during 2009 and 2010, for the strategic and 
operational management of BG Group’s UK, 
European and Central Asian businesses which 
had combined annual profi ts of around $3 billion. 
He also led a consortium of global companies 
through complex government negotiations in 
Central Asia.

Ashley is a non-executive director of Schroders 
plc and Noble Corporation. He holds an MBA 
from the London Business School and was 
previously Chairman of the Hundred Group 
of Finance Directors. 

UK & IRELAND 

Eddie joined G4S in July 2013 as Group Chief 
Operating Offi cer and was appointed Regional 
CEO of UK & Ireland in October 2013. 

Eddie held a number of senior executive roles 
at Deutsche Post DHL, where he worked for 13 
years. Most recently he was CEO Global Sectors.

His previous role was CEO Life Sciences and 
Public Sector, responsible for strategic and 
operational leadership of a multi-billion turnover 
business. He also held a variety of managing 
director roles at the business. 

3.  ANDY BAKER, REGIONAL PRESIDENT 

– AFRICA

Andy joined G4S as regional president for G4S 
Africa in 2012.

He has wide ranging experience of managing and 
building sustainable businesses across Africa, with 
a strong emphasis on technology and logistics. 

He joined G4S from Nashua Group, the second 
largest ICT business in South Africa, where he 
was Group Chief Executive Offi cer.

Prior to this, he spent four years as Group 
Chief Operating Offi cer of Altech, a JSE listed 
technology group with revenues of $1.2bn 
and operations in 15 countries. He holds an 
MBA from Cranfi eld University.

Irene has spent her career in HR management, 
specialising in employee relations, organisational 
development, talent management, employee 
engagement, compensation and health and 
safety matters. 

She has been involved in major change projects 
including the cultural and integration aspects of 
mergers and acquisitions, as well as large scale 
organisational change involving workforce 
restructuring, working in partnership with 
major trade unions. 

Irene has worked in the security industry for 
36 years and has held director level positions 
at business unit, divisional and corporate level. 
She was appointed to the board of Securicor 
plc in 2002 as group HR director. 

Irene is a Fellow of the Chartered Institute of 
Personnel and Development (FCIPD). 

5.  GRAHAME GIBSON, REGIONAL CEO 

– AMERICAS 

Grahame has been involved in the security 
industry for 31 years, having joined Group 4’s UK 
operating company in 1983 as fi nance director. 

Since that time, Grahame has held a number 
of operational, management and board positions 
in the UK, USA, Denmark, the Netherlands 
and Austria. 

Grahame has broad experience of the security 
industry and management of businesses across 
a diverse range of cultures has been invaluable 
to the group throughout its development. 

Grahame joined the board of G4S plc in 
April 2005. 

Grahame is a board member of the Ligue 
Internationale des Sociétés de Surveillance. 

50  G4S plc  Annual Report and Accounts 2013 

 
Governance

6 

7 

8 

9 

10 

6.  GRAHAM LEVINSOHN, REGIONAL CEO 

8.  HIMANSHU RAJA, GROUP CHIEF 

10.  DEBBIE WALKER, GROUP 

– EUROPE 

FINANCIAL OFFICER 

COMMUNICATIONS DIRECTOR 

Debbie is Group Communications Director, 
heading the corporate communications team 
which focuses on the group’s key audiences – 
investors, media, government, employees and 
customers. Debbie is also responsible for the 
group’s CSR and human rights strategies. 

Prior to the merger between Group 4 Falck 
and Securicor, Debbie was employed in a number 
of senior marketing and communications roles 
within the Securicor group from 1993 to 2004. 

Debbie is also vice chairman of the CBI South 
East Regional Council (the representative 
body for all CBI member companies based in 
the South East of England and the Thames 
Valley), having previously served as chairman 
for two years. 

Graham became Regional CEO – Europe in 
November 2013. Graham has more than 20 
years’ experience in the security industry, having 
joined Securicor Cash Services in 1994 as 
general manager – marketing.

Himanshu joined G4S in October 2013 as 
Group Chief Financial Offi cer. In addition to 
his role as CFO, the following functions also 
report to him: service excellence centres, risk 
management, group procurement and group IT.

Since then, Graham has held a number of 
commercial and line management positions in 
both the cash and security lines of business. 
Graham was responsible for the creation of the 
UK cash centres outsourcing business in 2001 
as managing director, before moving on to 
become divisional managing director for G4S 
Cash Services UK, and then regional president 
– Nordics. He became group strategy and 
development director in 2008 and joined the 
executive committee in 2010. 

Grahame is a fellow of the Chartered Institute 
of Marketing and a director of COESS. 

7.  SØREN LUNDSBERG-NIELSEN, GROUP 

GENERAL COUNSEL 

Søren began his career as a lawyer in Denmark 
and since 1984 he has had a wide range of legal 
experience as general counsel for international 
groups in Denmark, Belgium and the US before 
joining Group 4 Falck in 2001 as Group 
General Counsel. 

Søren has been involved in a wide range of 
successful mergers and acquisitions during his 
career, including the acquisition of Wackenhut 
and the Group 4 Falck merger with Securicor. 

Søren has overall responsibility for all internal 
and external legal services for G4S as well as the 
group’s insurance programme. 

Søren is a member of the Danish Bar and Law 
Society, a member of the advisory board of the 
Danish UK Chamber of Commerce and author 
of the book Executive Management Contracts, 
published in Denmark.

He joined the group from Misys where, as 
CFO, he was responsible for fi nance, legal and 
commercial, facilities and procurement. 

Prior to Misys, Himanshu was CFO of Logica plc 
where he led the sale process that resulted in 
the company being acquired by CGI of Canada. 
Himanshu also held senior executive positions 
at BT Group where he worked for more than 10 
years in a number of divisional fi nance director 
roles, including Chief Financial Offi cer of BT 
Global Services, BT Design, BT Operate and 
BT Wholesale. 

His early career included fi nance and systems 
roles at Worldcom International, UUNET and 
MFS Limited. 

Himanshu qualifi ed as a chartered accountant 
with Arthur Andersen and holds a law degree. 

9.  DAN RYAN, REGIONAL CEO – ASIA AND 

MIDDLE EAST 

Dan joined G4S in August 2010, from global 
logistics and transportation company Neptune 
Orient Lines (NOL), where he was a member 
of the group executive team and held a number 
of senior management positions including 
regional president roles for Greater China, Middle 
East and Europe during his 20-year career there. 
In his last position with the group, Dan led the 
project to review, redesign and transform NOL’s 
organisation across all its Americas divisions. 

Dan is a charter member of the Middle East 
Logistics/Supply Chain Management Forum, 
Hong Kong Liner Shipping Association and the 
American Chamber of Commerce – Shanghai. 
He holds an MBA from the University of 
Notre Dame in Indiana and a B.S. Finance, 
from California State University, Sacramento.

Annual Report and Accounts 2013  G4S plc  51 

Corporate governance report

GOVERNANCE: CHAIRMAN’S LETTER

John Connolly
Chairman

DEAR SHAREHOLDER, 
G4S is committed to achieving and maintaining the highest standards 
of corporate governance, as we believe that these are the necessary 
foundations on which the long-term success of the group is built. Trust, 
integrity and transparency are at the heart of what we do. My role is 
to lead the board and ensure that it has the appropriate balance of 
skills, experience, independence and knowledge of the company to 
ensure its effectiveness. 

As explained in my chairman’s statement on pages 2 and 3, 2013 
has been a year of strong focus on board composition and in ensuring 
we have the right senior management team in place. I am pleased to 
report that the range of backgrounds, skills and experience of the new 
members of the board is already producing results. A strong emphasis 
was placed on ensuring that they have suffi cient knowledge of the 
company and the environment and conditions in which we operate. 
Details of inductions and professional development are found below. 

The role of the board is to challenge constructively and help develop 
the group’s strategy. The board took part in the thorough review of 
the strategy, which the new chief executive offi cer, Ashley Almanza, 
developed during the summer and which resulted in the adoption of 
the strategy for delivering the company’s objectives which is described 
in the Strategic Report. 

2013 also saw us embark on a thorough review of our risk 
management framework, which has led to a number of changes aimed 
at strengthening and enhancing internal controls and processes for 
identifying, reporting and managing risk. The board, through its newly 
created Risk Committee, oversaw the process. 

The purpose of the corporate governance report which follows is to 
give an understanding of the corporate governance framework and 
arrangements we have in place. It is also to explain how the group as 
a whole and the board in particular have complied with the principles 
of the UK Corporate Governance Codes, published in May 2010 and 
September 2012 (the “Code”).

John Connolly
Chairman

31 March 2014

52  G4S plc  Annual Report and Accounts 2013 

OUR GOVERNANCE FRAMEWORK
The board sits at the top of the company’s governance framework, 
setting broad strategic targets, monitoring progress, approving 
proposed actions and ensuring appropriate controls are in place and 
operating effectively.

Management decisions, development of strategies and policies and 
implementation of board decisions fall to the executive committee.

Regional management teams have responsibility for businesses within 
their regions and are tasked with implementing policies and controls 
at business levels, as well as ensuring they meet agreed fi nancial goals.

The presence of a majority of independent non-executive directors on 
the board ensures objectivity, challenge and debate. It is the primary 
responsibility of the board to provide effective leadership for the group 
and this is done by, amongst other things, ensuring that decision making 
is conducted throughout the group within a strong internal control 
framework – and by setting values and standards.

There is a detailed schedule of matters reserved to the board under 
12 separate categories: strategy and management; structure and capital; 
fi nancial reporting and controls; risk and internal controls; contracts; 
communication; board membership and other appointments; 
remuneration; delegation of authority; corporate governance matters; 
policies; and other matters such as settling material litigation and 
approving levels of insurance. By way of example, board approval is 
required for: unbudgeted capital projects of more than £10m; entering 
into a sales contract where annual revenue is to be more than £50m; 
any changes to the group’s long-term objectives and commercial 
strategy; and the annual operating and capital expenditure budgets. 
The schedule of matters reserved to the board was reviewed and 
updated during the course of the year. 

The board fulfi ls a number of its most important functions through 
its committees. The work of these committees is described below in 
this report.

The terms of reference of the committees are available on the 
company’s website. www.g4s.com

BOARD BALANCE
Board composition
As at the date of this report, the board comprises 11 members: the 
non-executive chairman (John Connolly), seven other non-executive 
directors and three executive directors. The board considers all the 
non-executive directors to be independent. 

The names of the directors serving as at 31 December 2013 and 
their biographical details are set out on pages 48 and 49. All directors 
served throughout the year under review, except as noted below:

 – Tim Weller – appointed as non-executive director on 1 April 2013

 – Ashley Almanza – appointed as director and chief fi nancial offi cer 
on 1 May 2013 and then as chief executive offi cer on 1 June 2013

 – Nick Buckles stepped down from the board on 31 May 2013

 – Lord Condon, Trevor Dighton and Bo Lerenius retired from the 
board at the conclusion of the company’s AGM on 6 June 2013

 – Himanshu Raja – appointed as director and chief fi nancial offi cer 

on 7 October 2013 

Mark Seligman will have served on the board for nine years by the end 
of this year and will stand down from the board after the company’s 
AGM in 2015. Mark has served as Audit Committee chairman since 
May 2009 and has been a member of that committee since January 
2006. As part of the board’s succession plan therefore, Mark will stand 

Governance

COMPLIANCE WITH THE UK CORPORATE 
GOVERNANCE CODE
The board’s statement on the company’s corporate 
governance performance is based on the Code, which is 
available on the Financial Reporting Council’s website (https://
www.frc.org.uk/Our-Work/Codes-Standards/Corporate-
governance/UK-Corporate-Governance-Code-Code.aspx).

The Listing Rules require companies to disclose how they 
apply the Code’s main principles and report how they have 
done so. The Code recognises that alternatives to following 
its provisions may be justifi ed in particular circumstances if 
good governance can be achieved by other means, provided 
the reasons are explained clearly and carefully. In such cases, 
companies must also illustrate how their actual practices are 
consistent with the principle in question and contribute to 
good governance.

The company complied throughout the year under review 
with the provisions of the Code. The Corporate governance 
report, together with the Audit committee report and the 
Directors’ remuneration report, describe how the board has 
applied these provisions.

down as a member of the committee at the end of this year and as 
chairman of the Audit Committee after the 2014 AGM, when the role 
will be taken on by Tim Weller. Both Mark and Tim are the members of 
the Audit Committee with recent and relevant fi nancial experience, and 
Tim is a serving FTSE 100 CFO. Tim will therefore lead the external 
audit tender process which will be undertaken by the Audit Committee 
later this year (see page 63).

Induction and professional development
A tailored induction is provided to new non-executive directors joining 
the board. This includes spending time with the executive directors 
and other senior executives to understand the business, its structure 
and people as well as the company’s strategy and fi nancial performance. 

In March 2013, Messrs Crozier, Spence and Weller met the group’s 
regional CEOs who each presented an overview of their region. 
This was followed by a question and answer session also attended by 
the chief executive offi cer and the chief fi nancial offi cer. Visits to key 
locations within the group are also arranged. New directors are given 
the opportunity to visit businesses so they can learn about the 
group’s operations. 

In February 2013, John Connolly, Mark Elliott and Paul Spence attended 
the North American regional management conference in Miami. Prior 
to the conference, as part of his induction, Mr Spence attended a 
session with the Americas regional management team, who provided 
an overview of the businesses in the region, as well as the opportunities 
and challenges there.

The induction also provides details of the group’s governance policies 
and structure and includes a summary of the risks facing the group. 
Meeting regional and country staff continues throughout a director’s 
time on the board, as does continuing professional development, 
usually in areas where the director has specifi c committee responsibility. 

GOVERNANCE STRUCTURE

BOARD

RISK 
COMMITTEE

AUDIT
COMMITTEE

CSR
COMMITTEE

REMUNERATION
COMMITTEE

NOMINATION
COMMITTEE

RISK 
MANAGEMENT 
FUNCTION

GROUP
INTERNAL 
AUDIT

COMPANY
SECRETARIAT

GROUP 
EXECUTIVE 
COMMITTEE

GROUP 
INVESTMENT
COMMITTEE

EXECUTIVE RISK 
COMMITTEE

REGIONAL 
RISK & AUDIT 
COMMITTEES

Annual Report and Accounts 2013  G4S plc  53 

Corporate governance report continued

Board performance review
In 2013, the performance of the board and its committees was 
evaluated using a questionnaire-based self-assessment process which 
was then interpreted and reported on by the external consultancy 
(Lintstock Limited) which conducted an externally facilitated evaluation 
of the board and its committees’ performance in 2011. Reports 
generated by this process related to the board, the chairman and each 
of the Audit, Remuneration, Nomination and CSR committees. Lintstock 
has no connection with the company other than evaluating the board 
and its committees’ performance. 

Following consideration of the report on the board’s performance, the 
board has agreed a set of primary objectives for its work in 2014, which 
will include:

 – regular reviews of businesses within each region including the group’s 

risk services business

 – scrutinising the group’s technology strategy

 – focusing on succession planning

 – increased understanding of the group’s competitors

 – increased focus on effectiveness of internal controls environment

 – analysis of employee and customer satisfaction.

In addition, the reports considered the performance of the chairman 
and each board member and were used to inform the discussion 
about the chairman’s performance, which was conducted by the 
senior independent director without the chairman being present. 
The chairman has also conducted discussions with individual directors 
which, amongst other things, allowed the chairman to review directors’ 
training and development needs.

The chairman also held regular meetings with the non-executive 
directors without the executives being present.

Succession
The Nomination Committee, led by the chairman, is responsible for 
the recruitment of all new members of the board and the board 
as a whole discusses succession planning for the board and senior 
executives. 

Director re-election
The company’s articles of association require that all continuing 
directors are subject to election by shareholders at the next annual 
general meeting following their appointment and that they submit 
themselves for re-election at least every three years and that at least 
one-third of the directors not standing for election for the fi rst time 
stand for re-election at each annual general meeting. However, in 
accordance with the Code provision on re-election of directors, all 
the continuing directors will stand for re-election every year.

Confl icts authorisation
Each of the directors has disclosed to the board any situations which 
apply to them as a result of which they have or may have an interest 
which confl icts or may confl ict with the interests of the company. In 
accordance with the company’s articles of association, the board has 
authorised such matters. The affected directors did not vote when 
their own positions were considered. Where the board deemed it 
appropriate, such authorisation was given subject to certain conditions. 
The board reviews such matters on a regular basis.

RELATIONS WITH SHAREHOLDERS
The company actively seeks to engage with shareholders and, during 
2013, senior management had extensive contact via one on one 
meetings, group meetings and telephone conference calls with 
shareholders representing more than 80% of the share register 
across over 200 institutions. 

In November, the chief executive and chief fi nancial offi cer presented 
to institutional investors at the group’s annual capital markets update 
which is video webcast and available on the group’s website. Additional 
results meetings are held for the preliminary and half-yearly results 
announcements and conference calls are arranged for the interim 
management statements. 

The chairman has engaged with major shareholders over senior 
management changes and other broader governance issues. 
The previous and current chairs of the CSR Committee, Mark Elliott 
and Clare Spottiswoode, and relevant senior executives met with a 
group of socially responsible investors in September 2013, updating 
them on the group’s corporate responsibility programme. Mark Elliott, 
in his capacity as chair of the Remuneration Committee, along with 
senior human resources executives, held a detailed consultation process 
with the company’s largest shareholders on proposals for a new 
long-term incentive plan. 

It is intended that all the directors will attend, and be available to 
answer questions at, the company’s annual general meeting which is 
an important opportunity for communication between the board 
and shareholders, particularly private shareholders. At the annual 
general meeting, the meeting is informed of the numbers of proxy 
votes cast and the same information is published subsequently on 
the company’s website.

BOARD MEETINGS AND INFORMATION FLOW
Seven scheduled board meetings were held during the year ended 
31 December 2013 and there were a further seven additional 
unscheduled board meetings. These additional meetings were mostly 
called at short notice and it was not always possible for all directors 
to attend. Three of the Remuneration Committee meetings were 
unscheduled. 

One of the scheduled board meetings was an extended two-day 
board and strategy session covering presentations on development 
and implementation of the company’s strategy. The board debated the 
company’s strategy and business plans and the company’s strategy was 
reviewed again by the board at a subsequent meeting. Prior to each 
meeting, comprehensive board papers are circulated to the directors 
addressing not only the regular agenda items on which the executives 
will report, but also details of any areas requiring approval or decisions 
such as signifi cant transactions or events or important market issues.

At each meeting, the board then receives reports from the chairman, 
the chief executive, the chief fi nancial offi cer and the company 
secretary, an HR report which includes summaries of developments 
on HR and health and safety matters and an investor relations report 
which includes analysts’ reviews and any comments received from 
major shareholders since the previous board meeting. After meetings 
of the board committees, the respective committee chairmen report to 
the board on the matters considered by each committee. In addition, in 
months where there is no board meeting scheduled, the board receives 
trading and fi nancial updates, investor relations and HR reports.

There are seven board meetings scheduled for the current year, 
including a two-day board and strategy meeting.

54  G4S plc  Annual Report and Accounts 2013 

Governance

Meeting attendance in 2013

Executive directors
Ashley Almanza 
(CEO)(1)
Himanshu Raja 
(CFO)(2)
Nick Buckles (CEO)(3)
Trevor Dighton 
(CFO)(4)
Grahame Gibson 
(Regional CEO 
– Americas)
Non-executive directors
John Connolly 
(chairman)
Mark Seligman 
(deputy chairman)
Lord Condon (senior 
independent 
director)(4)
Mark Elliott (senior 
independent director)
(5)

Adam Crozier
Winnie Fok
Bo Lerenius(4)
Paul Spence
Clare Spottiswoode
Tim Weller(6)

Board 
scheduled

Board 
unscheduled

Nomination 
Committee

CSR 
Committee

Risk 
Committee

Audit
Committee

Remuneration 
Committee

4 of 4

2 of 2
3 of 3

4 of 4

7 of 7

2 of 2
2 of 3

2 of 3

7 of 7

5 of 7

7 of 7

7 of 7

7 of 7

6 of 7

4 of 4

3 of 3

7 of 7
6 of 7
7 of 7
4 of 4
7 of 7
7 of 7
5 of 5

6 of 7
6 of 7
6 of 7
3 of 3
6 of 7
6 of 7
7 of 7

1 of 1

1 of 1

2 of 2

1 of 1

4 of 4

6 of 6

2 of 2
2 of 2

2 of 2

4 of 4
2 of 2
2 of 2
4 of 4

3 of 4

2 of 2
4 of 4

3 of 3

0 of 1

1 of 1

3 of 3

6 of 6

6 of 6

5 of 6

1  Ashley Almanza was appointed to the board on 1 May 2013.

2  Himanshu Raja was appointed to the board on 7 October 2013.

3  Nick Buckles stepped down from the board on 31 May 2013.

4  Trevor Dighton, Lord Condon and Bo Lerenius stepped down from 

the board on 6 June 2013.

5  Mark Elliott took over from Lord Condon as senior independent 

director on 7 June 2013.

6  Tim Weller was appointed to the board on 1 April 2013.

FAIR, BALANCED AND UNDERSTANDABLE 
ASSESSMENT
In relation to compliance with the Code, the board has given 
consideration to whether the annual report and accounts, taken 
as a whole, is fair, balanced and understandable.

The preparation of the annual report and accounts is coordinated 
by the fi nance, investor relations and company secretariat teams with 
group-wide support and input from other areas of the business. 
Comprehensive reviews were undertaken at regular intervals 
throughout the process by senior management and other contributing 
personnel within the group. The statement required to be given by 
the directors by Code provision C.1.1 can be found on page 83.

RISK MANAGEMENT AND INTERNAL CONTROL
The directors acknowledge their responsibility for the group’s system 
of risk management and internal control and for reviewing its 
effectiveness each year.

The system is designed to manage rather than eliminate the risk of 
failure to achieve business objectives and can only provide reasonable 
and not absolute assurance against material misstatement or loss.

Enterprise-wide policies and procedures, which are reviewed and 
monitored by the group director of risk and programme assurance, 
are in place to identify the key risks faced by each business unit and to 
put in place appropriate remediation strategies for any risks determined 
to exceed the group’s risk appetite. The most material risks are elevated 
to the board which evaluates their impact on the group’s activities and 
reviews any matters which may be considered by the board to present 
signifi cant exposure.

The group’s key risks are summarised in the Strategy section – 
Managing risk effectively and Our principal risks in detail on pages 34 
to 41.

The key features of the group’s risk management process, which was 
in place throughout the year under review, are:

 – Senior executives in each business unit and region use a common 

risk management framework* to provide a profi le of those 
risks which may have an impact on the achievement of their 
business objectives

 – Each signifi cant risk is documented in the group’s risk management 
system, showing an overview of the risk, its owner, how the risk 
is managed, and any improvement actions. Risk appetite/tolerance 
is considered in the context of the residual (after controls and 
mitigation) risk with a particular focus on “High” net risks. To 
be categorised as “High”, a risk must meet at least one of the 
following criteria:

Annual Report and Accounts 2013  G4S plc  55 

Corporate governance report continued

 – major impact on the achievement of the business strategy

 – Defi ning a more precise group risk appetite.

 – serious damage to business reputation

 – severe business disruption

 – impact of > 5% on operating profi t or assets

 – Implementing a new risk management software tool with 

improved mitigation action tracking capabilities and improved 
management information and reporting.

 – Rolling-out new approaches to and policies on risk across the 

 – The risk profi les ensure that internal audit reviews of the adequacy, 

group.

application and effectiveness of risk management and internal 
controls are targeted on the key risks.

 – Risk management committees have been established at regional 

and group level.

 – Risk and control self-evaluation exercises are undertaken for each 
operating company, for most companies at least twice a year, and 
updated risk profi les are prepared. Similar exercises are undertaken 
as part of the integration process for all major acquisitions. The 
results of the company risk evaluations are assessed by the regional 
risk management committees*. 

 – Both the regional committees and the group executive risk 

committee receive internal audit reports and regular reports on risks. 
They monitor the actions taken to manage risks.

The process is carried out under the overall supervision of the group 
executive risk committee, which comprises the group chief fi nancial 
offi cer, the group general counsel, the group communications director 
and the group human resources director. The group executive risk 
committee reports to the group executive and to the Risk Committee 
of the board. The process outlined above is reviewed regularly by the 
board through its Risk Committee to ensure its robustness and 
suitability to meet the group’s needs.

In 2013, a new board Risk Committee was constituted. This committee 
approved a plan for the improvement of the group’s risk management 
policies and procedures to be led by the group director of risk and 
programme assurance. Under this plan the following progress has 
been made:

 – Revised terms of reference have been agreed for regional risk and 
audit committees and the executive risk committee. The reporting 
arrangements and inter-relationships between these governance 
bodies and the Audit Committee have been clarifi ed.

 – Regional risk managers with revised, standardised, role descriptions 
have been appointed in each region as well as in the global risk 
services and consulting business.

 – A new group risk universe providing greater structure to the 

classifi cation of the group’s risk was developed.

 – A new methodology for identifying and assessing risks has 

been created.

 – An interim risk management tool, incorporating the risk universe 

and new methodology was put into place to capture risk at regional 
and group level.

 – In January 2014, the regional risk and audit committees all held risk 
workshops to identify and assess the principal regional residual risks 
afresh. These risks were recorded in the interim risk management 
tool and provided the basis for identifying and assessing the group’s 
principal residual risks presented in this annual report. Mitigation 
action plans are being refreshed for all regional and group 
residual risks.

 – During 2014, the risk management improvement programme 

will focus on:

 – Defi ning a new overall risk management approach and revised 

risk policy.

 – Implementation of enhanced contract approval and contract 

management processes.

Further information about the Risk Committee, its remit, work during 
2013 and its plans for 2014 can be found on pages 34 to 41.

The internal control system includes clearly defi ned reporting lines 
and authorisation procedures, a comprehensive budgeting and monthly 
reporting system, and written policies and procedures.

In addition to a wide range of internal audit reports, senior 
management also receives assurance from other sources including 
security inspections, third-party reviews, company fi nancial control 
reviews, external audit reports, summaries of whistle-blowing activity, 
fraud reports and risk and control self-evaluations.

The group has in place robust internal control and risk management 
systems for fi nancial reporting. The group has a single global 
consolidation system which is used for internal management reporting, 
budgeting and planning as well as external reporting. The group has 
a comprehensive budgeting process with the budget being approved 
by the board. Forecasts for the year are reported at least quarterly. 
Actual results at business unit, region and group level are reported 
monthly and variances are reviewed. A programme of business internal 
fi nancial reviews is performed by a fi nance team from either region 
or group to check the accuracy of fi nancial reporting and compliance 
with the group fi nance manual.

The Audit Committee undertakes a high level review of risk 
management and internal control each year. As well as the above 
processes and sources of assurance, the Audit Committee also 
considers the following year end reporting in conducting this review:

 – Summary of 2013 internal audit work, including an update on all 
open audits with a defi cient rating, analysis of results by region, 
common audit fi ndings and areas identifi ed for improvement in 
internal controls

 – Summary of 2013 internal fi nancial reviews, including 

signifi cant accounting or fi nancial control issues and common 
concerns identifi ed

 – Overview of year-end fi nancial control status reports completed 
by all businesses confi rming adherence to group standards, with 
any exceptions reported

 – A broad overview of the general risk management and internal 

control systems in place during the year

 – Year-end group risk profi le 

 – Review of risk management processes and of the group’s principal 

residual risks by the board Risk Committee

 – External audit year-end reporting on fi nancial controls 

and accounting.

The Audit Committee has confi rmed that it is satisfi ed that the group’s 
risk management and internal control processes and procedures are 
appropriate. The board has reviewed the group’s risk management 
and internal control system for the year ended 31 December 2013 
by considering reports from the Audit Committee and the Risk 
Committee and has taken account of events since 31 December 2013.

*  Because G4S Government Solutions, Inc. (“GSI”) is governed through a proxy 
agreement under which the group is excluded from access to operational 
information, it is not subject to the same risk management process as is applied 
to other group companies. The board has however satisfi ed itself as to the 
adequacy of the internal control processes adopted by GSI, which include 
a risk review by an external adviser.

56  G4S plc  Annual Report and Accounts 2013 

THE NOMINATION COMMITTEE

John Connolly
Nomination Committee Chairman

“ There have been signifi cant changes to the 
board during the year. The Nomination 
Committee was engaged in selecting and 
appointing two new executive directors. 
In any appointment recommended to 
the board, the Nomination Committee 
continues to ensure that board membership 
represents the wide range of skills and 
experience required.”
John Connolly

MEMBERSHIP IN 2013
The members of the Nomination Committee are John Connolly 
(chairman), Adam Crozier and Mark Elliott. On 24 January Lord 
Condon left the committee and Adam Crozier joined.

ROLE
The Nomination Committee is responsible for making 
recommendations on board appointments and on maintaining 
a balance of skills and experience on the board and its committees. 
Succession planning for the board is a matter which is devolved 
primarily to the Nomination Committee, although the committee’s 
deliberations are reported to and debated by the full board. The 
board itself also regularly reviews more general succession planning 
for the senior management of the group.

KEY ACTIVITIES DURING 2013
Following an evaluation of the board committee memberships of the 
non-executive directors, proposals for changes were implemented in 
January 2013. Further details of these changes can be found in the 
relevant section relating to each committee. 

Governance

NEW APPOINTMENTS
In 2013, three new non-executive directors were appointed to the 
board during the year, having been selected and announced in 2012 
through a process led by the Nomination Committee which was 
assisted by the external executive search consultant, Zygos Partnership. 

Through a process led by the Nomination Committee which was 
assisted by the external executive search consultant, Inzito, Ashley 
Almanza was appointed as CFO on 1 May 2013. At the end of 2012, 
the board initiated a succession planning process to search for a new 
CFO. The chairman of the Nomination Committee led the process. 
Inzito, which was provided with a detailed brief for the role, undertook 
a thorough search. The list of potential candidates selected by Inzito 
was considered by the Nomination Committee, which carried out the 
review having regard to the balance of skills, experience and diversity 
on the board. Candidates who were shortlisted were all interviewed 
by the CEO and a smaller number also met with the chairman of 
the Nomination Committee and other non-executive directors. This 
process led to the Nomination Committee recommending to the 
board the appointment of Mr Almanza as the new CFO. The board 
accepted the recommendation, which resulted in the appointment of 
Mr Almanza on 1 May 2013. 

At the time of looking for a replacement for Mr Buckles, with Inzito’s 
assistance, the board considered the skills and experience of a range 
of potential external candidates as well as those of Mr Almanza. 
After careful review, the board concluded that Mr Almanza’s wealth 
of experience gained from working across international borders 
in complex businesses as well as his experience of strategic and 
operational management would enable him to provide strong strategic 
and operational leadership to the group. The board therefore approved 
Mr Almanza’s appointment as CEO. 

The Nomination Committee then instigated the selection process for 
a new CFO to replace Mr Almanza. Mr Almanza and the group human 
resources director interviewed a number of candidates, some of whom 
had been seen before, including Himanshu Raja. With Inzito’s assistance, 
a list of candidates was produced, a number of whom were interviewed 
by the CEO and by the chairmen of the Nomination Committee and 
the Audit Committee. The Nomination Committee recommended to 
the board the appointment of Mr Raja, and he was appointed as CFO 
on 7 October 2013. 

Inzito and Zygos Partnership each provided recruitment consultancy 
services to the Nomination Committee and neither has any other 
connection with the company. 

DIVERSITY
With operations in 120 countries, G4S operates in very diverse 
communities and businesses. Diversity covers many aspects such 
as gender, race, religion and language as well as background and 
experience. Our workforce refl ects this diversity. The board recognises 
that the group needs to continue to promote diversity in order to 
create an organisation that attracts, supports and promotes the 
broadest range of talent. This allows individuals to reach their full 
potential but also to provide the best service to our customers. 
Diversity is a consideration that forms part of any new recruitment 
for and appointment to the board. Although appointments will continue 
to be made on merit, the Nomination Committee and the board 
recognise that the board performs better when it includes members 
from varying backgrounds, experiences and perspectives. Diversity will 
therefore continue to be a key consideration when contemplating the 
composition and refreshing of the board and senior management, 
although the board has no specifi c targets in relation to diversity 
including gender. 

Annual Report and Accounts 2013  G4S plc  57 

Corporate governance report continued

THE CSR COMMITTEE

Clare Spottiswoode
CSR Committee Chair

“ Corporate social responsibility remains 
at the heart of G4S’ business strategy and 
operations. I was delighted to become chair 
of the CSR Committee in June 2013, taking 
over from my predecessor Mark Elliott. 
Although CSR matters considered by the 
committee are wide ranging, a signifi cant 
area of focus for the group and the CSR 
Committee is to ensure the health and 
safety of our colleagues around the world. 
Sadly, 55 of them lost their lives in 2013. 
This has been and remains a key concern 
for the committee. Whilst any employee 
fatality is unacceptable, we are making good 
progress in implementing our health and 
safety campaigns and strategies, which 
include signifi cant work around road safety, 
to reduce the number of injuries and 
fatalities across our global workforce. 
In addition, Safety First has been introduced 
as a new value for the group and 
performance-related objectives, which focus 
on health and safety awareness and role 
modelling, have also been implemented. 
This work continues in 2014.”
Clare Spottiswoode

MEMBERSHIP IN 2013
The members of the CSR Committee are Clare Spottiswoode (chair), 
Winnie Fok and Paul Spence. Bo Lerenius retired from the board and 
left the committee following the company’s annual general meeting on 
6 June 2013. On the same date, Mark Elliott left the committee and 
Ms Spottiswoode became the committee’s chair. 

CSR Committee meetings are attended by the group communications 
director and the group human resources director and, from February 
2014 onwards, also by Grahame Gibson, one of the executive 
directors of the board. 

ROLE
The CSR Committee is responsible for reviewing and monitoring 
the group’s CSR strategy. This includes developing policies on various 
CSR-related matters for consideration by the board, reviewing the 
activities of the executives who are responsible for CSR matters and 
monitoring performance of the group against its policies and any 
associated targets. It also takes responsibility for the company’s CSR 
report. 

The company’s separate CSR report for 2013 provides more detail on 
the group’s CSR strategy and the progress it has made during the year. 
A brief summary of some of the issues which that report addresses is 
set out on pages 42 to 47.

KEY ACTIVITIES DURING 2013
During the year, the committee reviewed the content of the company’s 
2013 CSR report and the results of the CSR materiality exercise 
undertaken during the year. 

The committee also oversaw the group’s implementation of a number 
of initiatives to improve health and safety for the group’s employees. 
With regard to road safety specifi cally, which remains a strong area 
of focus, initiatives included the “Driving Force Rules” campaign, which 
was piloted in seven countries. In addition, the committee oversaw the 
introduction of enhanced incident reporting and investigation processes 
and the collection of “lost time incident” data. 

Early in the year, the committee oversaw the launch of human rights 
and policy guidelines throughout the group and will monitor their 
effectiveness. 

The committee reviewed the effectiveness of communication of the 
group’s whistle-blowing hotlines, following which the promotion of 
these hotlines was improved. 

Mark Elliott, the previous chair of the CSR Committee, and Clare 
Spottiswoode, the current chair, led a meeting with a group of socially 
responsible investors in September 2013 to provide an update on the 
group’s corporate responsibility programme.

58  G4S plc  Annual Report and Accounts 2013 

THE RISK COMMITTEE

John Connolly
Risk Committee Chairman

“ Over the past year we have begun an 
in-depth review of our risk management 
processes. A new Risk Committee, chaired 
by me, was created in 2013. The Risk 
Committee is tasked with overseeing this 
review and the implementation of agreed 
changes. A specifi c group risk management 
function, separate from internal audit, has 
also been created. In September 2013, 
Alastair James was appointed as group 
director of risk and programme assurance 
to lead the new function. I am confi dent 
that these actions will signifi cantly improve 
management of the group’s risks.” 
John Connolly

Governance

MEMBERSHIP IN 2013
The members of the Risk Committee are John Connolly (chairman), 
Ashley Almanza, Himanshu Raja, Paul Spence and Tim Weller.

Other regular attendees include the group general counsel, the head of 
internal audit and the group director of risk and programme assurance. 

ROLE
The Risk Committee advises the board on the group’s overall risk 
appetite, develops the group’s risk management strategy, advises the 
board on risk exposures, reviews the level of risk within the group and 
assesses the effectiveness of the group’s risk management systems. 
The committee’s composition ensures that a broad-ranging set of skills 
and experience come together to take a fresh look at how the group 
manages risk in the business.

KEY ACTIVITIES DURING 2013
The board decided last year that it would establish a distinct Risk 
Committee to oversee a comprehensive review of the group’s 
enterprise risk management processes. It also decided that the 
company would implement more fully the best practice “three lines 
of defence” model for risk management, by separating responsibility 
for risk management from the group internal audit function. 

A thorough review of the effectiveness of the group’s risk management 
processes was commissioned and carried out by Deloitte. The review 
took place in July and August 2013. The Risk Committee met in 
September 2013 to receive Deloitte’s report, discuss the results and 
agree a plan of action designed to reinforce the group’s risk 
management approach.

The conclusion of the Deloitte report was that, while the group has in 
place a basically sound risk management process, there were a number 
of areas where improvements could be made. A plan was therefore 
developed to take forward Deloitte’s recommendations through 2014. 
The terms of reference of the Risk Committee were fi nalised and 
agreed by the board. 

During the year, a sub-committee of the Risk Committee met on fi ve 
occasions to review major contract bids, the risk associated with them 
and mitigation plans. 

IN 2014
In March, the Risk Committee reviewed the residual risks identifi ed 
by each of the regional risk and audit committees. The residual risks 
were identifi ed as a result of the consolidation of the risks identifi ed 
by these regional committees following a revised methodology rolled 
out towards the end of 2013. Further details of the principal risks and 
uncertainties facing the business are set out on pages 34 to 41. 

The Risk Committee plans to meet at least twice more in 2014 to 
carry out the following activities:

 – review progress on the improvement of the risk management 

approach

 – review the group’s residual risk exposure and the progress of 

mitigation action plans

 – review new and emerging risks.

The Risk Committee will consider all signifi cant risks to the group, 
not only fi nancial risks. The Risk Committee’s role is to support the 
Audit Committee and the board in discharging their responsibilities in 
respect of the monitoring, reviewing and reporting of internal control 
and risk management. 

Annual Report and Accounts 2013  G4S plc  59 

Corporate governance report continued

THE AUDIT COMMITTEE
Membership in 2013
The members of the Audit Committee are Mark Seligman (chairman), 
Adam Crozier, Paul Spence and Tim Weller. On 24 January 2013, 
Adam Crozier and Paul Spence became members of the committee 
and Lord Condon and Ms Fok left. Tim Weller joined the committee 
upon his appointment to the board on 1 April and Mr Lerenius left 
upon his retirement following the company’s annual general meeting 
on 6 June 2013. 

The committee members were selected for their breadth of 
commercial and fi nancial expertise, necessary to fulfi l the Committee’s 
responsibilities. Each member of the Audit Committee brings signifi cant 
and relevant fi nancial experience gained at senior management level. 
Their skills and experience are set out on pages 48 and 49. The Audit 
Committee’s chairman, Mr Seligman, and Mr Weller, are considered by 
the board to be the members of the Audit Committee with recent and 
relevant fi nancial experience. 

Mark Seligman has served as Audit Committee chairman since May 
2009 and has been a member of the committee since January 2006. 
As part of the board’s succession plan, Mark will stand down as 
chairman of the Audit Committee after the 2014 AGM, when the 
role will be taken on by Tim Weller. Mark will remain a member of 
the committee until the end of this year.

Audit Committee meetings are attended by the chief fi nancial 
offi cer, the group fi nancial controller, the head of group internal audit, 
the company secretary and representatives of the group auditor. 
The chairman of the board and the chief executive also attend 
meetings from time to time with the agreement of the chairman 
of the committee.

The role and work of the Audit Committee is described more fully 
in the Audit Committee report set out on pages 61 to 63.

THE REMUNERATION COMMITTEE
Membership in 2013
The members of the Remuneration Committee are Mark Elliott 
(chairman), Winnie Fok, Mark Seligman and Clare Spottiswoode. 
Remuneration Committee meetings are attended by the group HR 
director, the director of compensation and benefi ts, representatives 
of the committee’s adviser and the company secretary. The chief 
executive offi cer also attends from time to time to provide information 
and guidance to the committee on remuneration packages for senior 
executives within the group. The work of the Remuneration Committee 
is more fully described in the Directors’ remuneration report, which 
appears on pages 64 to 79 of the annual report. 

Role
The Remuneration Committee is responsible for all elements of the 
remuneration of the executive directors and the chairman of the board 
and monitors the levels and structure of remuneration for the senior 
management team. 

The chairman of the Remuneration Committee attends the company’s 
annual general meeting to respond to any questions from shareholders 
relating to the Remuneration Committee’s activities.

60  G4S plc  Annual Report and Accounts 2013 

AUDIT COMMITTEE REPORT

Mark Seligman
Chairman of the Audit Committee

DEAR SHAREHOLDER,
2013 saw the appointment of fi rst Ashley Almanza, then Stuart Curl 
(on an acting basis) and subsequently Himanshu Raja as chief fi nancial 
offi cer after Trevor Dighton stepped down from that position at the 
end of April. Starting in May, a thorough review of the group’s balance 
sheet was undertaken and work began on a process of change to 
strengthen signifi cantly the group’s fi nancial capabilities. This process 
was fully supported by the committee, which reviewed and discussed 
the outcomes with executive management and the rest of the board.

During the course of the year, the Audit Committee devoted 
signifi cant time to reviewing the integrity and quality of the group’s 
fi nancial reporting. The Audit Committee reviewed and assessed the 
half-year and full-year exercises relating to the carrying value of the 
group’s assets and liabilities, the effectiveness of the internal control 
environment and the effectiveness of both the internal audit function 
and the external auditor. Together, these actions increased our 
understanding of the overall control environment, and resulted in a 
number of decisions intended to further strengthen controls. The Audit 
Committee concluded that the annual report and accounts was fair, 
balanced and understandable, and reported this to the board.

At the end of 2014 I will have served on the board for nine years and 
I will retire from the board at the 2015 AGM. Tim Weller will become 
chairman of the committee in my place after this year’s AGM, thereby 
allowing Tim to assume leadership of the external audit tender process 
described below.

Mark Seligman
Chairman of the Audit Committee

31 March 2014

ROLE
The committee’s tasks include:

 – reviewing the group’s fi nancial results announcements and fi nancial 
statements and monitoring compliance with relevant statutory and 
listing requirements

 – overseeing the relationship with the external auditor, including 
discussing with them the nature, scope and fees for their work 
and making recommendations to the board in relation to the 
appointment, reappointment and removal of the external auditor

 – monitoring and reviewing the effectiveness and resourcing of the 

group internal auditing function 

 – reviewing the group’s whistle-blowing arrangements 

Governance

 – testing the effectiveness of the risk management procedures 

(through reviewing and considering reports from the 
Risk Committee)

 – reviewing the effectiveness of internal controls

 – advising the board on whether the annual report and accounts, taken 
as a whole, is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the company’s 
performance, business model and strategy

 – reporting to the board on how it has discharged its responsibilities

MAIN ACTIVITIES OF THE AUDIT COMMITTEE 
DURING THE YEAR
The committee:

 – reviewed the company’s annual report, half-yearly results and 

preliminary announcement

 – reviewed and approved the 2013 external audit plan and received 

regular reports from the external auditor

 – reviewed and approved the external auditor’s fees, including fees for 

non-audit services

 – recommended to the board the re-tendering of the annual external 

audit process as set out on page 63

 – considered the effectiveness of the group’s internal controls over 

fi nancial reporting

 – reviewed and approved the internal audit resources and annual audit 
plan and received regular reports from internal audit on the results 
of their work

 – reviewed provisioning for potential tax liabilities

 – reviewed the committee’s terms of reference

 – reviewed whistle-blowing reports and actions taken

 – carried out an externally facilitated self-assessment of 

its performance

 – considered the signifi cant issues below.

SIGNIFICANT ISSUES CONSIDERED BY THE AUDIT 
COMMITTEE
The primary areas of judgement considered by the committee in 
relation to the 2013 fi nancial statements, and how these were 
addressed, were:

Presentation of the income statement
In order to provide a better understanding of the underlying 
performance of the business, for the half-yearly and full-year results, 
management presented a view of the underlying results of the 
group, with separate disclosure of restructuring charges and other 
specifi c items. 

The committee discussed the rationale with management and with 
the external auditor and concluded that separate presentation of 
restructuring charges and other specifi c items provides users of the 
group’s fi nancial statements with added clarity and transparency, and 
therefore facilitates a clearer assessment of the group’s performance 
over time. The committee confi rmed that appropriate accounting 
policies, controls and guidance on the constituents for specifi c items 
were in place and would be applied robustly in future years.

Annual Report and Accounts 2013  G4S plc  61 

Audit Committee report continued

Risk of management override of internal controls
The group operates in a large number of diverse locations and has 
a decentralised management structure, with a signifi cant number of 
local fi nancial systems and processes which could potentially lead 
to management override of internal controls in the absence of 
group oversight.

The committee assessed the overall control environment of the group, 
reviewed and approved the group internal audit plan for the year as 
well as internal audit reports provided, interviewed senior management, 
and reviewed other controls including whistle-blowing arrangements. 
The committee also examined signifi cant accounting estimates and 
judgements and the supporting documentation for evidence of fraud 
or bias that may represent a risk of material misstatement, and satisfi ed 
itself that the risk of management override of internal controls is 
not material.

Review of the carrying value of assets and liabilities
Following the appointment of Ashley Almanza as chief fi nancial offi cer 
in May 2013 and subsequently as chief executive offi cer in June 2013, 
a balance sheet review was undertaken of the carrying value of 
the group’s assets and liabilities in advance of the half-year results. 
Following the appointment of Himanshu Raja as chief fi nancial offi cer in 
October 2013, a further and more detailed exercise was carried out. 
The committee had extensive discussions with both management and 
with the external auditor, which was asked to include the balance sheet 
review as part of the audit’s scope and report to the committee. 
Note 8 to the fi nancial statements provides the details of the assets 
that have been written down as a result of this exercise. In fi nalising the 
year-end results, the committee scrutinised the proposed adjustments 
and received assurance from management and the external auditor 
that the review was comprehensive and complete and that the revised 
estimates took account of current circumstances. The committee was 
satisfi ed that the adjustments made were balanced and reasonable.

Review of contracts
The group delivers outsourcing services that can be complex in nature 
and may be governed by unique contractual arrangements. There is a 
risk that revenue from these contracts is not recognised in accordance 
with contractual entitlements and therefore provisions may be 
required for refunds due to inaccurate billing and revenue recognition. 
During the year, the group was subject to a number of inquiries in 
relation to the accuracy of billing and services provided on some 
specifi c UK Government contracts, most notably the investigation into 
the electronic monitoring contracts where the Ministry of Justice 
alleged the group had overcharged for certain aspects of the services. 
Subsequent to year-end, a settlement was reached with the UK 
Government which is in line with the provision made at the year-end.

During the second half of the year, management undertook a review of 
163 contracts across the group. The committee tested management on 
the underlying principles and application of provisions relating to the 
contract portfolio review and was satisfi ed that the judgements made 
were balanced and reasonable.

Compliance with foreign ownership rules and consolidation 
of subsidiaries
The group has a diverse set of complex ownership structures, which 
are sometimes based upon local laws and regulations relating to foreign 
ownership. In some instances the group operates through local 
structures with limited direct share ownership of the business but 
exercises control through shareholder agreements. Forthcoming 
changes to the rules on consolidation require different judgements in 
deciding whether or not to consolidate the underlying business or to 
treat the operation as a joint venture, an associate or an investment, 
as appropriate. During the year, management carried out an extensive 
exercise to review whether the group is in compliance with local 

foreign ownership rules and whether or not the group holds suffi cient 
control and infl uence to support consolidation in the group results. This 
was a major area of focus in the external audit plan and the work was 
reviewed by the external auditor and by the committee.

As a result of this review, the committee was satisfi ed that the basis of 
consolidation and joint venture accounting was appropriate for the year. 
The committee also considered a report on the impact of adopting 
IFRS 10, 11 and 12 which came into force on 1 January 2014 and 
approved the enhanced disclosures relating to IFRS 10, 11 and 12 as 
set out in note 3(v) on page 103.

Carrying value of goodwill
The total value of the group’s goodwill as at 31 December 2013 is 
£2bn and it relates to a signifi cant number of acquisitions made. 
The estimation of the recoverable amount of goodwill supported 
by the group’s cash generating units requires signifi cant judgement 
primarily in relation to the achievability of long-term business plans 
and macroeconomic assumptions underlying the valuation process.

The committee addressed these matters through receiving reports 
from management outlining the basis for the assumptions used, and 
was satisfi ed with the carrying value of goodwill. In addition, this matter 
is a prime area of external audit focus.

Going concern
The committee considered the group’s strategy and the principal risks 
and uncertainties, reviewed the liquidity position of the group taking 
into account the signifi cant undrawn but committed facilities available, 
and reviewed compliance with and availability of headroom in relation 
to covenants. In addition, the committee considered the group’s cash 
fl ow forecast for the next 12 months, considered a number of stress 
test scenarios to assess the robustness of this forecast.

The committee was satisfi ed that the cash fl ow forecast, taking into 
account reasonably possible risk sensitivities and the group’s current 
funding and facilities, alongside the group’s funding strategy; show that 
the group will continue to operate for the forseeable future. In addition, 
the committee has reviewed the relevant disclosures made in the 
statement of directors’ responsibilities on page 83. The committee 
has recommended to the board the adoption of the going concern 
statement for inclusion in the annual report and accounts. 

Discontinued operations
The group often has business disposals underway at any reporting date. 
There is a risk that any such businesses may not meet the group’s 
accounting policy for presentation as discontinued at the balance sheet 
date, either because they are not a separate major line of business 
or because there is uncertainty as to the likelihood of achieving the 
sale or the realisable value on disposal. The latter requires a level of 
judgement due to the range of potential sale prices. The committee 
reviewed the classifi cation of all discontinued businesses and, following 
discussions with management and with the external auditor, was 
satisfi ed that the likelihood of sale was highly probable and that the 
carrying value was reasonable based on market multiples and on 
expectations arising from negotiations with potential buyers. 

Taxation
The group operates in many tax jurisdictions, including countries 
where tax legislation is not always applied consistently and under some 
complex contractual circumstances where the responsibility for tax 
arising is not always clear. 

The committee received reports from management and the external 
auditor on such issues, challenging them with assistance from external 
legal and other advisers, and is satisfi ed as to the judgements made. 
The committee also evaluated the adequacy of the group’s disclosures 
about the tax provisions and contingencies at notes 14 and 35 and the 
level of estimation due to uncertainty in the tax provisions at note 4.

62  G4S plc  Annual Report and Accounts 2013 

INTERNAL AUDIT REVIEW
The Institute of Internal Auditors suggests that internal audit functions 
are subject to an external assessment at least every fi ve years. The last 
review of the group’s internal audit function was carried out in 2009, 
and updated in 2011. In May 2013, the committee commissioned an 
independent review of the group’s internal audit function. After a 
selection process which involved proposals from fi ve fi rms, Deloitte 
scored highest and was selected to carry out the review.

Deloitte’s report was considered by the committee in December 2013. 
The report found that the existing internal audit function was well 
organised and diligent, but that there were areas for improvement. 
Deloitte recommended the strengthening of the internal audit function 
and more emphasis on auditing the “third line of defence” activities. 
Deloitte also concluded that, although the group’s internal fi nancial 
review process was well designed, it could benefi t from being carried 
out by fi nance staff, with internal audit reviewing the outcome. 

The committee accepted Deloitte’s fi ndings, and adopted a number of 
changes including signifi cantly increasing the resources available to the 
internal audit function over the course of 2014. This will enable an 
increase in the amount of time available for on-site audits and the 
insourcing of testing of internal controls in the UK and of IT auditing. 
Internal audit’s effectiveness will be further enhanced by the 
strengthening of regional and country fi nance functions.

EXTERNAL AUDITOR 
The committee considers the reappointment of the external auditor, 
including the rotation of the audit partner, each year and also assesses 
their independence on an on-going basis. The external auditor is 
required to rotate the audit partner responsible for the group audit 
every fi ve years. The current lead audit partner has been in place for 
two years. The external auditor KPMG Audit Plc was fi rst appointed 
in 2005. 

So as to ensure that the independence of the audit is not 
compromised, during the year the committee reviewed its policy on 
the provision of non-audit services. Besides its formal audit function, 
the external auditor is permitted to provide consultation and due 
diligence services related to mergers and acquisitions, audits of 
employee benefi t plans, reviews of internal accounting and control 
policies and general advice on fi nancial reporting standards. Where the 
fees for such services are signifi cant, prior approval of the committee is 
required. The external auditor is also prohibited from providing other 
services without specifi c permission from the committee. The provision 
of any non-audit services by the external auditor must in any event 
comply with the requirements in that regard of the Auditing Practices 
Board. The committee has reviewed this policy and agreed that it 
will be amended to allow the external auditor to undertake certain 
controls testing activities and any other services with the committee’s 
approval which would not diminish the auditor’s independence. 
The external auditor has written to the committee confi rming that, 
in its opinion, it is independent. The committee discussed the levels of 
materiality used by the external auditor as set out in the report on 
page 92 and satisfi ed itself these were appropriate. The committee 
approved the fees paid to the external auditor, noting that the external 
audit is a complex exercise involving over 1,000 KPMG personnel. 
Details of the fees paid for audit services and non-audit services can 
be found in note 10 to the fi nancial statements. 

Effectiveness of the external auditor
A combination of formal and informal processes is used in the 
assessment of the effectiveness of the external audit process. 
Regular feedback is sought and received by management from the 
businesses within the scope of the external audit. At the conclusion 
of the year-end audit, this is fed back to the committee by the group 

Governance

fi nancial controller where appropriate. In addition, the committee has 
considered the results of an internal questionnaire about the external 
auditor completed by management and members of the committee. 
The questionnaire included questions relating to the quality, planning, 
execution and communication of the external audit programme. 
The committee also reviewed the fi ndings of the Financial Reporting 
Council’s report on its audit quality inspection of KPMG published in 
May 2013. Since the assessment of the external audit concluded that 
the external audit remains effective and the external auditor remains 
independent, the committee recommended to the board that KPMG 
should be re-appointed as the group’s auditor for 2014. The board 
accepted this recommendation and has proposed a resolution (set 
out on page 151) to shareholders for the re-appointment of KPMG. 
The committee also considered whether to tender the external audit. 

EXTERNAL AUDIT TENDER
KPMG has been the group’s external auditor since 2005. As part of 
the committee’s review of the objectivity and effectiveness of the audit 
process, a detailed assessment was undertaken in 2013 as to whether 
the group should consider putting the external audit engagement out 
to tender. The committee concluded it was appropriate to undertake 
a full tender process for external audit services.

The committee has therefore approved a tender process (outlined 
below) which will be carried out during 2014. In the event that KPMG 
is unsuccessful, the board will appoint a successor with effect from the 
conclusion of the 2014 audit, and shareholders will be invited to 
confi rm this appointment at the AGM in 2015. If KPMG is successful, 
shareholders will have the opportunity to re-appoint the fi rm as the 
group’s external auditor at the AGM in 2015.

EXTERNAL AUDIT TENDER
Tender process
 – A request for a proposal will be sent to each of the global 

audit fi rms in the second quarter of 2014.

 – A tender evaluation team will be appointed comprising senior 

representatives from fi nance, group internal audit, group 
treasury, group legal and group tax.

 – Following a review and evaluation of submissions and 

interviews by the tender team, a shortlist of prospective fi rms 
will be agreed by the committee and those selected will be 
invited to present to the committee.

 – Members of the board and management will attend to 

assist the committee in developing a recommendation for 
the board. The committee will make the recommendation 
to the board.

Criteria 
Detailed criteria for evaluation will be developed so as to 
incorporate key aspects of the Financial Reporting Council’s 
Audit Quality Framework. 

Appropriate weighting will be given to:

 – organisation, capability and service delivery – including 
fully integrated global coverage, industry experience, 
in-depth appreciation of the group’s risk environment 
and technical expertise

 – audit quality – including quality assurance and compliance 

procedures, commitment to innovation and value-add, audit 
methodology, partner rotation and succession planning

 – audit approach – including audit planning and scope, 

materiality and risk focus, and 

 – team capability and fi t – including experience, continuity, 

culture, team structure and supervision.

Annual Report and Accounts 2013  G4S plc  63 

Directors’ remuneration report

THE REMUNERATION COMMITTEE

Mark Elliott
Chairman of the Remuneration Committee

DEAR SHAREHOLDER,
In what has been a year of great change for the group, the 
Remuneration Committee has dealt with both the activities that 
occur in the normal course of events and those driven by changes 
in leadership and regulation.

COMMITTEE OPERATIONS
As announced in last year’s report, Lord Condon retired from the 
board at the AGM held on 6 June 2013 and thus I assumed the role 
of chairman of the committee. In addition, Winnie Fok joined the 
committee in January 2013.

As is best practice, the committee performed a formal review of its 
performance by collecting feedback from committee members and 
those associated with committee proceedings. In summary, the review 
found that the committee performed well but that we have the 
opportunity to improve in a few key areas such as greater involvement 
in the operation of incentives schemes across the group and in 
engagement with all of our stakeholders. We developed plans to 
enhance our performance and will monitor our improvement in 
those areas as part of this review. 

In addition, we regularly review our terms of reference to determine 
if they continue to refl ect best practice. We have recommended to the 
board minor updates to refl ect our intent to more closely monitor 
variable pay plans across the organisation’s top 220 senior managers. 
Our terms of reference continue to be available on our website.

The committee executed a formal review of its advisers in September 
and saw presentations and terms from three fi rms. We selected 
Deloitte to become our new advisers effective from October 2013.

2014 REMUNERATION
The committee had two strategic issues to manage during the year. 
The development of a remuneration policy for approval by our 
shareholders and the creation of a new long-term incentive plan given 
the impending expiry of the plan approved in 2004. The policy is 
presented on pages 65 to 72 of this report. The proposed Long Term 
Incentive Plan (LTIP) is presented on pages 66 and 67 as well as 
page 78 of this report and a summary of its rules is contained in 
the Appendix to the Explanatory Notes to the AGM notice on 
pages 156 and 157. 

While the policy will not formally take effect until approved by the 
shareholders at the AGM on 5 June 2014, we intend to operate within 
that policy beginning immediately.

The committee consulted with 15 of the company’s largest 
shareholders and a number of key shareholder representative bodies 
in the development of both the policy and the LTIP. In particular the 
new LTIP was altered to refl ect: 

 – a desire for greater transparency in the way EPS is calculated

 – a change in our TSR comparator group

 – a desire to alter the metrics so that EPS is balanced with TSR and 
a third metric aligned with our strategy. We selected a cash fl ow 
metric which aligns with our strategic intent to reduce debt and 
to invest in organic growth

 – an increase in the shareholding requirement for executive directors.

We believe the result is a plan which is better aligned with our strategy 
and with shareholder interests. 

The committee believes the proposed policy and plan outlined in this 
report will allow us to attract and retain top talent for executive roles 
and will incentivise behaviour and performance aligned with 
our strategy and shareholder interest. 

As part of the annual salary review process, the committee determined 
that the CEO’s salary would be increased to £890,000 with effect from 
1 January 2014. Salaries for other executive directors were unchanged. 
An illustration of the effect of our remuneration policy during 2014 can 
be found on page 71 of the following report.

PAY DURING 2013
The committee was involved in approving the terms agreed with 
Messrs Buckles and Dighton upon their departure during the year 
and the employment terms for their replacements. The terms agreed 
with Messrs Buckles and Dighton simply refl ected their contractual 
entitlements. There were no additional payments nor was there any 
accelerated vesting of outstanding awards. Further details are set out 
on page 76 of the report. 

In recruiting new executives the committee considered a number of 
factors (including external market practice, internal relativities, individual 
experience, expertise and the requirements of the role). In the case 
of Ashley Almanza he was fi rst recruited as the chief fi nancial offi cer 
from 1 May 2013 and was awarded a salary commensurate with the 
position and variable compensation and benefi ts as refl ected in our 
policy. When he was promoted to chief executive in June 2013, his 
base salary, benefi ts and variable compensation were increased 
to refl ect his additional responsibility. No further payments were 
committed or made.

64  G4S plc  Annual Report and Accounts 2013 

Governance

OUR REMUNERATION POLICY
The committee reviews the company’s remuneration policy for 
directors regularly to ensure that it remains aligned with the company’s 
strategic objectives, in line with best practice and suitable to attract and 
retain high calibre individuals whilst rewarding performance fairly. 

When reviewing and setting the policy, the committee takes account 
of the overall approach and structure of employee reward across the 
group, pay decisions for the wider workforce as well as the results of 
relevant benchmarking data. It is the committee’s intention that pay 
should also refl ect responsibility attached to the role fulfi lled, individual 
performance and other relevant market information. Shareholders are 
consulted from time to time on the remuneration policy, for example 
where a signifi cant change to the policy is proposed.

When setting the policy, the committee is mindful of the need to have 
a remuneration framework which not only provides the ability to 
attract and retain high calibre executives but also motivates executives 
and rewards the delivery of superior performance. The strong link 
between executive reward and the group’s performance; alignment of 
the interests of the executives and the shareholders; and provision of 
incentive arrangements which focus appropriately on both annual 
and longer-term performance are at the heart of the policy. Overall, 
the committee remains intent on achieving remuneration levels which 
provide a market competitive base salary with the opportunity through 
the company’s incentive schemes to achieve earnings commensurate 
with the delivery of superior performance. 

The policy on remuneration of directors is set out on pages 66 
to 72 and a separate resolution to approve this will be put to the 
shareholders at the company’s annual general meeting on 5 June 2014. 

Following Ashley’s promotion to chief executive offi cer, Himanshu Raja 
was recruited as chief fi nancial offi cer. His base pay is equal to that paid 
to Ashley Almanza whilst he was chief fi nancial offi cer. 

The directors’ service contracts are available for inspection by 
shareholders. 

No bonuses were paid to executive directors in March 2013 for the 
year 2012. Having reviewed performance for 2013, Grahame Gibson, 
Regional CEO – Americas was awarded a bonus of £103,000 and 
the committee used some discretion to determine that bonuses 
of £648,000 and £234,375 will be paid to Ashley Almanza and 
Himanshu Raja respectively, in recognition of their signifi cant business 
achievements since joining the group. 

In Ashley Almanza’s case, he assumed the role of CEO in a time of 
great uncertainty. The board asked him to focus on identifying root 
causes of issues that had led to our profi t warning in May and to 
prioritise the correction of those issues in a sustainable manner. We 
asked him to stay equally balanced on delivering quality underlying 
operating results that would set the foundation for sustainable growth 
going forward. Given his assumption of the CFO role in May and then 
the CEO role in June, the committee concluded that the underlying 
PBITA of £442 million, as presented in the results, was “at target” for 
the fi nancial portion of his bonus. For the portion of his bonus based 
on non-fi nancial objectives, the committee, and indeed the whole 
board, was highly satisfi ed with the rate and pace of progress and the 
committee therefore awarded him the maximum quantum. The bonus 
was prorated to refl ect his nine months of employment by the group 
which resulted in the £648,000 payment. 

In Himanshu Raja’s case, given he did not join until October, the 
committee concluded that his prorated bonus would be awarded 
based on a set of non-fi nancial objectives that again addressed the 
immediate need to deal with underlying fi nancial and risk management 
processes in a manner that would correct root cause issues uncovered 
during 2013. Again the board and the committee were highly satisfi ed 
with the signifi cant progress he made in three months. Therefore we 
judged his performance to deserve a maximum prorated bonus of 
£234,375. 

In accordance with the plan rules a portion of these bonus payments 
will be deferred for three years and paid in shares. 

In Grahame Gibson’s case, there was no payment for the fi nancial 
portion of his bonus, since his fi nancial targets were not achieved. 
However, he met a number of his non-fi nancial objectives in relation 
to talent management, succession planning, portfolio management and 
in preparing our US businesses for the introduction of the Affordable 
Care Act. Therefore, Grahame was awarded a bonus of £103,000 
payable in cash. 

More information can be found on the committee’s deliberations of 
these bonuses on page 73 of the report. 

Executive directors are also eligible for long-term incentive awards 
although there was no vesting in relation to the awards made in 
2010 and 2011 which would have vested in March 2013 and 
March 2014 respectively. 

We hope that you fi nd this year’s remuneration report informative 
and that we will enjoy your support on all of the remuneration-related 
votes at the 2014 AGM. 

Mark Elliott
Chairman of the Remuneration Committee 

31 March 2014

Annual Report and Accounts 2013  G4S plc  65 

Directors’ remuneration report continued

FUTURE POLICY TABLE
This remuneration policy will be effective from the day after the 2014 AGM.

Remuneration policy for executive directors

Purpose and link 
to strategy
BASE PAY
Base pay is set at competitive 
levels in order to recruit and 
retain high calibre executives 
with the skills required in 
order to manage a company 
of the size and global 
footprint of G4S.

The level of pay will refl ect a 
number of factors including 
individual experience, 
expertise and role.

BENEFITS
As with base salary, a suitable 
range of benefi ts is made 
available in order to recruit 
and retain high calibre 
executives. 

ANNUAL BONUS
Rewards the achievement of 
annual fi nancial and strategic 
business targets and delivery 
of personal objectives. 

Deferred element 
encourages long-term 
shareholding and discourages 
excessive risk taking. 

Operation

Reviewed annually and fi xed for 12 months commencing 1 January. Interim salary reviews may be carried out following signifi cant changes in role, 
scope or responsibility or at any other time at the committee’s discretion. 

The fi nal salary decision may also be infl uenced by role, experience, individual and company performance, internal relativities and increases for 
group employees.

Executives are entitled to a number of benefi ts comprising paid holiday, healthcare for themselves and their family and life insurance of up to four times 
base salary, car allowance, business-related transport, limited fi nancial advice from time to time, expatriate benefi ts where relevant. A relocation 
allowance refl ecting reasonable costs actually incurred will be paid. Other benefi ts may be granted at the discretion of the Remuneration Committee.

Reasonable business expenses in line with G4S expenses policy (e.g. travel accommodation and subsistence) will be reimbursed and in some instances 
the associated tax will be borne by the company. 

Awarded annually based on performance in the year. Targets are set annually and relate to the group and/or the business managed by the executive.

Bonus outcome is determined by the committee after the year end, based on annual performance against targets. 

Bonuses are paid in cash, but executives are required to defer any bonus payable in excess of 50% of their maximum bonus entitlement into shares. 
Deferral is for a minimum period of three years. Dividends or equivalents accrue during the deferral period on deferred shares.

Bonuses are not pensionable.

LONG TERM INCENTIVE PLAN (NEW)
Incentivises executives to 
achieve the company’s 
long-term fi nancial goals 
as well as focus on value 
creation, whilst aligning the 
interests of executives with 
those of shareholders.

Executive directors are granted awards on an annual basis, which vest over a period of at least three years subject to continued service and 
the achievement of a number of (currently three) key performance measures. 

The Remuneration Committee reviews the quantum of awards to be made to each executive each year to ensure that they remain appropriate. 

Dividends or equivalents accrue during the vesting period on awards that vest.

The award is settled by the transfer of market-purchased shares to the executive directors.

All the released shares (after tax) must be retained until the minimum shareholder requirement is met. Currently, the minimum shareholding 
requirement is 200% of base salary for the CEO and 150% for the other executive directors.

RETIREMENT BENEFITS
As with base salary and other 
benefi ts, making available a 
suitable retirement benefi ts 
package aids the recruitment 
and retention of high calibre 
executives, allowing such 
executives to provide for 
their retirement.

G4S operates a defi ned contribution group-wide personal pension plan in the UK in which executives may participate. Alternatively, G4S may provide 
a cash allowance in lieu of a contribution into such plan. 

The current executive directors receive cash allowances. The CEO receives 25% of base pay as a cash allowance; the CFO receives 20% of base pay 
and the other executive director receives 40% of base pay, refl ecting his historic participation in a defi ned benefi ts plan which has been closed.

The level of award is kept under review by the committee and is intended to be broadly market comparable for the roles.

66  G4S plc  Annual Report and Accounts 2013 

Governance

Maximum opportunity

Performance measures and clawback

None, although individual performance may have a bearing on salary increases.

Actual base pay for each executive director is disclosed each year in the 
Directors’ remuneration report. 

In determining salary increases, the committee considers market salary 
levels including those of appropriate comparator companies.

Ordinarily, annual salary increases would be no more than the average annual 
increases across the group. However, in exceptional circumstances a higher 
level of increases may be awarded, for example:

•  following a signifi cant change to the nature or scale of the business; or
•  following a signifi cant change to the nature or scope of the role; or
•  for a new appointment, where the base pay may initially be set below the 
market level and increased over time, as experience develops and with 
reference to the individual’s performance in the fi rst few years in the role. 

Where exceptional increases are made we will fully disclose and explain the 
rationale for such increases.

Maximum benefi ts per director per annum: 

None.

•  holidays – 30 days 
•  car allowance – £20,000 
•  business-related local transport – £40,000 
•  for fi nancial advice, expatriate benefi ts and relocation expenses, the expense 
will refl ect the cost of the provision of benefi ts from time to time but will be 
kept under review by the committee 

•  other benefi ts granted at the discretion of the committee up to 3% of base 

pay per annum per director 

•  reasonable business expenses which are reimbursed are not subject to a 

maximum, since these are not a benefi t to the director. 

Any allowance in relation to relocation will provide for the reimbursement 
of reasonable costs incurred. 

Maximum opportunity of 150% of base pay per annum for the CEO and 
the CFO.

125% of base pay per annum for any other executive director. 

Maximum opportunity of 250% of base pay per annum for the CEO.

Maximum opportunity of 200% of base pay per annum for the other 
executive directors.

Typically, executive directors’ bonus measures are weighted so that:

•  between 70% and 85% of the bonus is based on achievement of challenging fi nancial performance 

measures (e.g. profi t before tax and amortisation, organic growth, cash fl ow measures, etc.), 
with each measure operating independently of the others; and

•  the remainder is linked to personal and/or non-fi nancial measures, which are strategic 

or operational in nature. 

Each year, the committee may use its discretion to vary the exact number of measures as well 
as their relative weightings, and this will be disclosed in the annual remuneration report.

As a result of the number of factors taken into account in determining bonus, there is no minimum 
pay-out level. For illustrative purposes, in the event that only threshold has been achieved, pay-out 
would be 35% of maximum, rising to full pay-out should achievement of a stretch performance level 
be achieved for all measures assuming the non-fi nancial performance measures were satisfi ed.

The deferred element of the bonus is not subject to any further performance measures but is 
subject to claw-back in certain circumstances. The non-deferred part of the bonus, which is settled 
in cash, is also subject to claw-back (see separate section below on page 68).

Awards vest based on performance over a period of at least three fi nancial years commencing 
with the fi nancial year in which the award is made. 

Performance will be measured based on a combination of earnings per share growth, total 
shareholder return against a comparator group and average operating cash fl ow. For awards made in 
2014, these will be in the proportion of 40%, 30% and 30% respectively. However, the committee 
retains the fl exibility to amend these proportions, provided that no single measure will be a 
signifi cantly greater proportion than the others.

At threshold, 25% of the relevant portion vests. This increases on a straight-line basis up to 100% 
for performance in line with maximum. Targets are set out on page 78.

Awards are subject to claw-back in certain circumstances (see separate section below on page 68).

Maximum opportunity of up to 25% of base pay for the CEO and 20% for 
the other executive directors save that 40% of base pay per annum is payable 
to Grahame Gibson. 

None

Annual Report and Accounts 2013  G4S plc  67 

Directors’ remuneration report continued

Remuneration policy for non-executive directors

Purpose
CHAIRMAN’S FEE
To attract and retain a high calibre chairman by offering 
a market competitive fee, which also refl ects the 
responsibilities and time commitment. There are no 
performance-related elements. 

Operation

Maximum opportunity

The chairman’s fee is disclosed each year in the 
Director’s remuneration report. The fees are reviewed 
annually by the committee. The annual fee is an all-
inclusive consolidated amount. The committee retains 
the discretion to review the chairman’s fee at any other 
time if appropriate.

The chairman’s fee are reviewed against those of other 
companies of a similar size.

Ordinarily, any increase of the chairman’s fee would be in 
line with increases for similar roles in other companies

Fees payable to the chairman and other non-executive 
directors in aggregate per annum shall not exceed the 
maximum specifi ed in the company’s articles of association 
for the relevant year.

Ordinarily, any increase of the non-executive directors’ fees 
would be in line with other increases for similar roles in 
other companies.

Fees payable to non-executive directors (including the 
chairman) in aggregate per annum shall not exceed the 
maximum specifi ed in the company’s articles of association 
for the relevant year.

NON-EXECUTIVE DIRECTORS’ FEES (EXCLUDING THE CHAIRMAN)
To attract and retain high calibre non-executive directors 
(NEDs) by offering market competitive fees which 
should refl ect the responsibilities and time commitment. 
There are no performance related elements. 

NED fees including any additional fee for any additional 
role listed below are disclosed each year in the 
remuneration report. 

With the exception of the chairman, the fees for NEDs 
are structured by composition build-up consisting of:

•  a base fee

•  an additional fee for chairing a committee

•  an additional fee for the role of deputy chairman

•  an additional fee for the role of senior 

independent director

The non-executive director component fees are reviewed 
annually by the executive directors. The board retains 
the discretion to review the NED fees at other times, 
as appropriate, to refl ect any changes in responsibilities 
or commitment.

The basic fee covers committee membership and each 
NED is expected to participate in one or more board 
committees. All the fees are reviewed against those of 
other companies of a similar size.

Reasonable business expenses in line with G4S expenses 
policy (e.g. travel accommodation and subsistence) will be 
reimbursed and in some instances the associated tax will 
be borne by the company. 

Reasonable business expenses which are reimbursed are 
not subject to a maximum, since these are not a benefi t 
to the director. 

Benefi ts and expenses will refl ect the actual cost of 
the provision. 

BENEFITS
Benefi ts may be provided from time to time in 
connection with the chairman and other NEDs 
performing their roles, such as business travel, 
subsistence and entertainment, accommodation 
and professional fees for tax and social security 
compliance, and other ancillary benefi ts. 

Notes to the future policy table 

1. Performance measures
Annual Bonus Plan – The actual performance measures and targets 
are set by the Remuneration Committee at the beginning of each year. 
The performance measures used for our annual bonus plan have been 
selected to refl ect the group’s key performance indicators. The 
committee aims to ensure that the measures appropriately encourage 
the executive directors to focus on the company’s strategic annual 
priorities, whilst the targets are set to be stretching but achievable. 

The aim is to strike an appropriate balance between incentivising annual 
fi nancial and strategic business targets, and each executive director’s key 
role specifi c objectives for the year.

Long Term Incentive Plan – In choosing the performance measures for 
the proposed new Long Term Incentive Plan, the committee aims to 
fi nd a balance of measures which refl ect the company’s long-term 
fi nancial goals as well as incentivise executives to create sustainable, 
long-term value for shareholders.

Legacy plans – The committee reserves the right to make any 
remuneration payments including payments for loss of offi ce 
notwithstanding that they are not in line with the policy set out above 
where the terms of the payment were agreed (i) before the policy 
came into effect or (ii) at a time when the relevant individual was not 
a director of the company and, in the opinion of the committee, the 
payment was not in consideration for the individual becoming a 
director of the company. For these purposes, payments may include 
the committee satisfying awards of variable remuneration. In cases 
where all or a part of the variable remuneration award was in the 
form of shares, the payment terms are those agreed at the time the 
award was granted. 

68  G4S plc  Annual Report and Accounts 2013 

In particular, awards made under the previous Performance Share Plan 
will continue to vest in accordance with the rules of that plan and to 
the extent that the relevant performance tests are met. Details of the 
vesting of the awards will be published in the annual remuneration 
report each year.

The non-executive directors do not participate in any incentive 
schemes nor do they receive any benefi ts other than those referred 
to in the above table. 

2. Changes in period
During 2013, a new CEO and CFO were appointed. No changes 
were made to the remuneration policy in effect during the previous 
year and the new CEO and CFO were recruited in line with the 
existing remuneration framework. Without the infl uence of the historic 
participation in a defi ned benefi t scheme, the new hires were recruited 
on a lower pension cash allowance than the previous CEO and CFO.

3. Malus and claw-back mechanisms
Since 2010, any cash and/or shares awarded under the annual bonus 
plans and the current Performance Share Plan may be subject to 
claw-back. The proposed new Long Term Incentive Plan and the current 
annual bonus plan may be subject to malus or claw-back from the 
executive director concerned if the Remuneration Committee so 
determines and, in the case of misstatement of accounts, where the 
Audit Committee concurs. The time period in which the claw-back can 
be operated depends on the reason for the overpayment. Please see 
the explanatory table on page 69. 

Governance

Material misstatement of group 
fi nancial accounts

Misconduct

Fraud

Annual Bonus Plan (including deferred elements)
2013 Plan
up to 2 years after the 
payment of the cash 
element (regardless 
of the reason)

2014 Plan
up to 2 years after the 
payment of the cash 
element

LTIP

Proposed new LTIP
up to 2 years 
after vesting

Current PSP rules
up to 2 years after 
vesting (except where 
due to fraud or reckless 
behaviour when it shall 
be 6 years after 
vesting)

up to 6 years after 
the payment of the 
cash element
unlimited

up to 6 years 
after vesting

unlimited

The amount to be clawed back directly from the executive director will 
be the overpaid amount, but the Remuneration Committee retains the 
discretion to claw-back the “net” (i.e. post-tax) amount of the award 
received by the executive director.

PRINCIPLES AND APPROACH TO RECRUITMENT AND 
INTERNAL PROMOTION OF DIRECTORS
When hiring a new executive director, or promoting to the board from 
within the group, the committee will offer a package that is suffi cient 
to retain and motivate and, if relevant, attract the right talent whilst 
at all times aiming to pay no more than is necessary. Ordinarily, 
remuneration for a new executive director will be in line with the 
policy set out in the table above. However, discretion may be required 
for exceptional circumstances such as dealing with remuneration 
relinquished in a previous job. The maximum level of on-going variable 
pay that may be awarded to new executive directors on recruitment 
or on promotion to the board shall be limited to 400% of base salary 
as set out in the policy table above (calculated at the date of grant, 
excluding any buy-out awards – see below). Remuneration and any 
buy-out arrangements will be announced as far as possible at the time 
a new executive director or chairman is appointed, or in the following 
Directors’ remuneration report.

When determining the remuneration of a newly-appointed 
executive director, the Remuneration Committee will apply the 
following principles:

 – The on-going remuneration package to be designed in accordance 

with the policy table above

 – New executive directors will participate in the Annual Bonus 

Scheme and Long Term Incentive Plan on a similar basis to existing 
executive directors

 – The Remuneration Committee shall have discretion to grant 

one-off cash or share-based awards to executive directors where 
it determines that such an award is necessary to secure the 
recruitment of that executive director and where it is in the best 
interests of the company to do so. Such awards would only be made 
as compensation for remuneration relinquished under a previous 
employment (i.e. buy-out arrangements) and would be intended to 
mirror forfeited awards as far as possible by refl ecting the value, 
nature, time horizons and performance measures attached. In such 
circumstances, the company will disclose a full explanation of the 
detail and rationale for such one-off award

 – In certain circumstances, it may be necessary to buy out long notice 

periods of previous employment

 – With regard to internal promotions, any commitments made before 
promotion and unconnected with the individual’s promotion may 
continue to be honoured even if they would not otherwise be 
consistent with the policy prevailing when the commitment is fulfi lled

 – For external and internal appointments, the Remuneration 

Committee may agree that the company will meet certain relocation 
expenses (including legal fees), as set out in the policy table

 – In determining the approach for all relevant elements, the 

Remuneration Committee will consider a number of factors, 
including (but not limited to) external market practice, current 
arrangements for existing executive directors and other 
internal relativities.

SERVICE CONTRACTS
Shareholders are entitled to inspect copies of executive directors’ 
service contracts at the company’s head offi ce and annually at 
the AGM.

Executive directors’ service contracts all have the following features:

 – Contracts are drafted in line with best practice at the time the 

executive directors were appointed

 – Terminable on 12 months’ notice by either party.

Specifi c provisions for Ashley Almanza and Himanshu Raja’s contracts 
(dated 2013) that are not in Grahame Gibson’s contract (dated 
2006) include:

 – Following board approval, Ashley Almanza is allowed to hold two 

external non-executive appointments (he is currently a non-
executive director of Noble Corporation and of Schroders plc) 
and retain the fees paid directly to him for the appointments. 
Himanshu Raja is allowed to hold one external non-executive 
appointment and retain any fees paid directly to him for the 
appointment. Grahame Gibson’s contract does not specifi cally 
deal with NED positions, which will therefore be subject solely 
to board discretion.

 – Mitigation obligations on termination payments are explicitly included 

in the 2013 contracts. Notice payments for Ashley Almanza are 
payable monthly and those for Himanshu Raja are payable in two 
six monthly instalments payable in advance. 

There are no express mitigation provisions in Grahame Gibson’s 
contract.

Non-executive directors’ letters of appointment:

 – Appointment is subject to the provisions of the articles of 

association of the company, as amended from time to time regarding 
appointment, retirement, fees, expenses, disqualifi cation and removal 
of directors

 – All continuing non-executive directors’ are required to stand for 
re-election by the shareholders at least once every three years, 
although they have agreed to submit themselves for re-election 
annually in accordance with the 2012 UK Corporate 
Governance Code

 – Initial period of appointment is two years

 – All reasonably incurred expenses will be met

 – Fees are normally reviewed annually.

LOSS OF OFFICE PAYMENT 
The duration of the notice period in each of the executive directors’ 
contracts is 12 months.

The Remuneration Committee would consider the application of 
mitigation obligations in relation to any termination payments where 
such provisions exist in the executive director’s contract.

The contracts do not provide for the payment of a guaranteed bonus 
in the event of termination. Directors (other than Himanshu Raja) will 
not be eligible for bonus accrual during any period of garden leave. 
In the case of Himanshu Raja, his contract provides for such accrual 
although any level of payment would depend on the discretion of the 
Remuneration Committee. 

Annual Report and Accounts 2013  G4S plc  69 

Directors’ remuneration report continued

The value of the termination payment would cover the balance of any salary and associated benefi ts payments due to be paid for the remaining 
notice period, the value of which will be determined by the Remuneration Committee. The Remuneration Committee would also retain the 
discretion to make appropriate payments necessary to fi nalise any settlement agreement, but in exercising such discretion the Remuneration 
Committee will remain mindful to ensure that there is no reward for failure. 

The fees for outplacement services and reasonable legal fees in connection with advice on a settlement agreement may be met by the company.

The table below illustrates how each component of pay would be calculated under different circumstances:

Plan
Annual bonus (cash element)

Automatic “good leaver” 
categories
All leavers other than 
voluntary resignation and 
summary dismissal

Annual bonus (deferred share element)

•  Injury, disability or ill health

Performance Share Plan (current)

Long Term Incentive Plan (new)

•  Redundancy

•  Retirement

•  Death

•  Termination without cause

•  Change of control or sale 
of employing company 
or business

•  Any other circumstances 
at the discretion of the 
Remuneration Committee
•  Injury, disability or ill health

•  Redundancy

•  Retirement

•  Death

•  Change of control or sale 
of employing company 
or business

•  Any other circumstances, 

provided that the 
Remuneration Committee 
considers there are 
exceptional circumstances
•  Injury, disability or ill health

•  Retirement

•  Redundancy

•  Death

•  Change of control or sale 
of employing company 
or business

•  Any other circumstances 
at the discretion of the 
Remuneration Committee

Treatment for other leavers
Bonus opportunity will lapse.

Deferred share awards 
shall lapse.

Treatment for good leavers
Executive directors may receive 
a bonus to be paid on the 
normal payment date and in 
accordance with the agreed 
performance measures but 
reduced pro-rata to refl ect the 
time employed.
Deferred shares may be 
released if the executive 
director ceases employment 
prior to the third anniversary 
as a result of one of the good 
leaver reasons.

Awards will lapse.

Awards will vest on the relevant 
vesting date on a time-
apportioned basis, unless the 
Remuneration Committee 
determines otherwise, and 
subject to the achievement of 
the performance measures.

Awards will lapse.

Awards will vest on the relevant 
vesting date on a time-
apportioned basis, unless the 
Remuneration Committee 
determines otherwise, and 
subject to the achievement of 
performance measures at the 
relevant vesting date.

The vesting date for such 
awards will normally be the 
original vesting date, unless 
otherwise determined by the 
Remuneration Committee.

As directors may leave employment for a wide range of reasons, the 
Remuneration Committee retains discretion to approve payments 
where the reason for leaving does not fall precisely within the 
prescribed “good leaver” category. The committee will take account of 
the director’s performance in offi ce and the circumstances of their exit. 
The committee will seek to balance the interests of shareholders, the 
departing director and the remaining directors. Any awards subject to 
performance conditions would be assessed at the end of the relevant 
period and be subject to time apportionment. 

CORPORATE ACTION
If the company is subject to a change in control, the current 
Performance Share Plan and the proposed new Long Term Incentive 
Plan provide that awards will vest subject to the performance targets 
having been satisfi ed up to the date of the change of control and, unless 
the committee determines otherwise, time pro-rating. On a variation of 
share capital, other reorganisation of the company, or a demerger of a 
substantial part of the group’s business, the committee may make such 
adjustment to awards as it may determine to be appropriate. 

70  G4S plc  Annual Report and Accounts 2013 

Governance

Illustrations of application of remuneration policy 

ASHLEY ALMANZA

HIMANSHU RAJA

GRAHAME GIBSON

£’000

5,000

4,000

3,000

2,000

1,000

0

£4,754
47%

28%

£2,551
22%
31%

47%

25%

£1,194
100%

Minimum

On-target
performance

Maximum
performance

£’000

5,000

4,000

3,000

2,000

1,000

0

£3,036
41%

31%

28%

£1,724
18%
33%
49%

On-target 
performance

Maximum 
performance

£849
100%

Minimum

£’000

5,000

4,000

3,000

2,000

1,000

0

£3,084
41%

26%

33%

£1,805
18%
27%
56%

On-target
performance

Maximum 
performance

£1,005
100%

Minimum

Fixed pay
Annual bonus
Long-term incentive

Fixed pay
Annual bonus
Long-term incentive

Fixed pay
Annual bonus
Long-term incentive

Base pay as at 
1 January 2014
Benefi ts
Pension
Total fi xed pay

CEO

£890,000
£81,408
£222,500
£1,193,908

Regional CEO 
– Americas

CFO

£625,000
£98,716
£125,000
£848,716

£639,483*
£110,152
£255,793
£1,005,428

*  The base pay for the Regional CEO – Americas is calculated using average exchange rates over 2013. 
The benefi ts fi gures include taxable business expenses and the associated tax and NIC payable by the company.

The bar charts above set out the effect of the executive directors’ remuneration policy as it will apply in 2014 and based on the assumptions 
set out below:

Fixed pay

Minimum
On-target
Consists of total fi xed pay including base salary, benefi ts and retirement benefi ts

Maximum

•  Base salary – salary effective as at 1 January 2014

•  Benefi ts – amount received by each executive director in 2013 including business expenses 
classifi ed by HMRC as benefi ts but which the company does not consider to be benefi ts in 
the ordinary sense

•  Retirement benefi ts – 25% of salary for Ashley Almanza, 20% of salary for Himanshu Raja 

and 40% for Grahame Gibson

Annual bonus

No payout

Long-term incentives

No vesting

60% of the maximum payout 
(i.e. 90% of salary for Ashley 
Almanza and Himanshu Raja 
and 75% of salary for 
Grahame Gibson)
25% vesting under the LTIP 
(i.e. 62.5% of salary for Ashley 
Almanza and 50% of salary 
for Himanshu Raja and 
Grahame Gibson)

100% of the maximum payout 
(i.e. 150% of salary for Ashley 
Almanza and Himanshu Raja 
and 125% of salary for 
Grahame Gibson)
100% of the maximum payout 
(i.e. 250% of salary for Ashley 
Almanza and 200% of salary 
for Himanshu Raja and 
Grahame Gibson)

Annual Report and Accounts 2013  G4S plc  71 

Directors’ remuneration report continued

STATEMENTS OF CONSIDERATION OF EMPLOYMENT CONDITIONS ELSEWHERE IN THE GROUP
The structure of the executive directors’ pay policy is generally in line with the policy for remuneration of the senior management within the 
group, though the levels of award will be different. The performance measures that apply in the variable element of the remuneration will refl ect 
the relevant areas of responsibilities. There may be one-off awards for retaining scarce and critical individuals below board level.

Remuneration of employees globally will depend on local regulation and practice, taking any collective bargaining agreements into account, 
where they exist.

Elements of remuneration
Fixed

Variable

Benefi ts

Availability

Base salaries
Pensions
Annual bonus
Long-term incentive plan
Car or car allowance
Protection insurance
Private Healthcare

Available to all employees worldwide
Available to most employees in developed markets
Available to all senior managers worldwide
Available to some senior managers worldwide
Available to all senior managers worldwide
Available to most employees in developed markets
Available to all senior managers and above worldwide

Across the group the company seeks to pay competitively, taking 
into account external benchmarking and internal moderation at 
each level to ensure that remuneration is in line with market practice. 
When determining base salary increases for executive directors, the 
Remuneration Committee pays particular attention to the data at 
senior manager level.

At G4S, the Remuneration Committee does not normally consult 
directly with employees as part of the usual process of determining the 
remuneration policy and pay decisions for executive directors and has 
not therefore done so in setting this remuneration policy. However, 
employee surveys are carried out biennially to determine employees’ 
views of their own pay and benefi ts, as well as those of colleagues 
in general.

STATEMENT OF CONSIDERATION OF 
SHAREHOLDER VIEWS
We are committed to consulting with our top shareholders on key 
remuneration issues and we would usually seek to consult prior to 
any major change in policy or practice. This helps us to understand any 
potential concerns our shareholders may have, and take any views on 
board. In 2013 and early 2014, we consulted with some of our largest 
shareholders and certain shareholders’ representative bodies in respect 
of the proposed new LTIP and the directors’ remuneration policy. 
Details of the consultation are provided in the Chairman’s statement 
section of this report. 

Furthermore, our Remuneration Committee chairman will be available 
to answer any questions and listen to the views of our shareholders at 
the forthcoming annual general meeting.

ANNUAL REPORT ON REMUNERATION

SINGLE TOTAL FIGURE OF REMUNERATION (AUDITED INFORMATION)
Executive directors
The following table shows a single total fi gure of remuneration in respect of qualifying services for the 2013 fi nancial year for each executive 
director, together with the comparative fi gures for 2012. Aggregate executive directors’ emoluments are shown in the fi nal column of the table. 

Base pay
£

Benefi ts
£

Annual Bonus
£

PSP
£

Pension related benefi ts
£

Total
£

2013
600,000
345,833
221,000
639,483
156,250

2012
n/a
830,000
510,000
630,286
n/a

2013
61,056
30,095
55,471
110,152
24,679

2012
n/a
23,551
31,749
37,223
n/a

2013
648,000
0
0 
103,000
234,375

2012
n/a
0
0
0
n/a

2013
n/a
0
0
0
n/a

2012
n/a
0
0
0
n/a

2013
150,000
138,333
88,400
255,793
31,250

2012
n/a
332,000
204,000
252,114
n/a

2013
1,459,056
514,261
364,871
1,108,428
446,554

2012
n/a
1,185,551
745,749
919,623
n/a

Ashley Almanza
Nick Buckles
Trevor Dighton
Grahame Gibson
Himanshu Raja

Notes:

1  The information relates to the part years during which they have served as executive directors: 

a.   For Ashley Almanza, this includes the period from 1 April 2013 when he commenced employment and when he was Group CFO from 1 May 2013 (during which time 

his base pay was £625,000 per annum) prior to his appointment as Group CEO from 1 June 2013 (when his base pay increased to £850,000 per annum).

b.  For Trevor Dighton, this includes the period when he was an executive director, to the AGM held on 6 June 2013. Payments made after that date are shown on 

page 76.

c.  For Nick Buckles, this is up to 31 May 2013. Payments made after that date are shown on page 76. 

d.  For Himanshu Raja, this was from his appointment date on 7 October 2013 and this includes the period from 1 October 2013.

2   Benefi ts include car allowance, business-related travel, healthcare, disability and life assurance. In 2013 for Grahame Gibson, the benefi ts value includes a total value of 

£42,290 relating to fl ights for him and his family between the UK and US. Benefi t values include the costs of overnight accommodation and meals which HMRC treats as 
a taxable benefi t and on which the company will pay tax in due course, although it does not consider such expenses to be benefi ts in the ordinary sense. The grossed-up 
amounts are £18,914 for Ashley Almanza, £8,471 for Himanshu Raja, £18,479 for Nick Buckles, £28,695 for Grahame Gibson and £35,218 for Trevor Dighton. Benefi t 
values also include business-related local travel costs of £22,528 and £10,224 for Mr Almanza and Mr Raja respectively who bear the tax themselves.

3   The benefi t values for 2012 are those from the 2012 annual report. They do not include estimates of the value of staff entertainment, taxable travel costs and the 

associated taxes met by the company but these are not expected to be signifi cant.

4   In relation to the PSP, where the performance measures are substantially complete by the end of a particular year, the value of any award will be reported in the column 

for that year.

5  Any bonus due above 50% of the individual’s maximum bonus entitlement is awarded as deferred shares which vest after a period of three years.

72  G4S plc  Annual Report and Accounts 2013 

Governance

The following table shows a single total fi gure of remuneration in respect of qualifying services for the 2013 fi nancial year for each non-executive 
director, together with the comparative fi gures for 2012. Aggregate non-executive directors’ emoluments are shown in the last row of the table. 

John Connolly
Lord Condon
Adam Crozier

Mark Elliott
Winnie Fok
Bo Lerenius
Mark Seligman
Paul Spence
Clare Spottiswoode
Tim Weller
TOTAL

Base fee

SID

Chair of Committee

2013
348,000
24,540
56,800

56,800
56,800
24,540
56,800
56,800
56,800
42,600

2012
195,412
56,800
n/a

56,800
56,800
56,800
56,800
n/a
56,800
n/a

2013
n/a
4,537
n/a

5,896
n/a
n/a
n/a
n/a
n/a
n/a

2012
n/a
10,500
n/a

n/a
n/a
n/a
n/a
n/a
n/a
n/a

2013
n/a
7,582
n/a

17,550
n/a
n/a
17,550
n/a
9,855
n/a

2012
n/a
17,550
n/a

17,550
n/a
n/a
17,550
n/a
n/a
n/a

Deputy Chair
2013
n/a
n/a
n/a

2012
n/a
n/a
n/a

n/a
n/a
n/a
46,800
n/a
n/a
n/a

n/a
n/a
n/a
46,800
n/a
n/a
n/a

Benefi ts

2013
564
4,026
528

12,445
36,307
14,050
2,556
45,530
872
417

2012
300
9,700
n/a

12,400
36,300
33,700
2,600
n/a
900
n/a

Total

2013
348,564
40,685
57,328

92,691
93,107
38,590
123,706
102,330
67,527
43,017
1,007,545

Total

2012
195,741
94,512
n/a

86,795
93,107
90,520
123,706
n/a
57,672
n/a
742,053

Notes: The above fees were pro-rated where the appointments or retirements were part way through the year. 

1  John Connolly was appointed in June 2012. 

2  Lord Condon and Bo Lerenius retired on 6 June 2013.

3  Mark Elliott was appointed as chair of the Remuneration Committee and senior independent director on 6 June 2013.

4  Clare Spottiswoode was appointed as Chair of the Corporate Social Responsibility Committee on 6 June 2013.

5  Adam Crozier and Paul Spence were appointed on 1 January 2013.

6  Tim Weller was appointed on 1 April 2013.

7   Benefi t values include the costs of travel, overnight accommodation and meals which HMRC treats as a taxable benefi t, and on which the company will pay tax in due 

course, although it does not consider such expenses to be benefi ts in the ordinary sense.

8   The only benefi ts paid for non-executive directors in 2012 were business expenses which HMRC treats as a taxable benefi t. Such expenses were not required to be 
disclosed in 2012 and so they were not recorded separately for each director. Therefore the benefi ts fi gures listed for 2012 are estimated and based upon 2013 data. 

Ashley Almanza received £113,000 from Schroders plc and a fee of $33,000 as well as shares valued at $285,000 from Noble Corporation for his non-executive 
directorships referred to on page 48 and retained such remuneration. Mr Almanza uses his annual leave entitlement for Noble Corporation board meetings. 

FURTHER NOTES TO THE SINGLE TOTAL FIGURE OF REMUNERATION TABLES
Executive directors’ base pay
Ashley Almanza’s base pay in 2013 as group CEO was £850,000 
per annum. 

Himanshu Raja’s base pay as group CFO was £625,000 per annum.

Grahame Gibson’s base pay was last increased in January 2011. He 
receives part of his salary in sterling and part in US$. The US$ element 
has been converted into sterling for the purposes of reporting, at the 
exchange rates prevailing in each month in which Grahame Gibson 
was paid.

2013 Annual bonus
In previous years, the annual performance-related bonus scheme 
was dependent on profi t. However, during the fi nancial year ending 
31 December 2013, the annual bonus scheme rules were amended to 
include two other fi nancial measures, organic growth and cash 
generation. The organic growth target which is measured against the 
budgeted percentage increase constituted 20% of maximum bonus. 
Cash generation measured against a cash conversion target was 15% 
with profi t measured by achievement against budget being 35%. 
Non-fi nancial strategic objectives linked to the delivery of the business 
plan were also introduced. These measures were personal objectives 
with 15% of maximum bonus attributable to strategic objectives taken 
from the business plan and a further 15% linked to objectives relating 
to the organisation such as people, CSR, risk, values etc. Each of the 
measures operated independently of the others.

The maximum bonus entitlement for the chief fi nancial offi cer 
increased from 125% to 150% of base pay, while the maximum bonus 
entitlement for the chief executive (150% of base pay) and other 
executive directors (125% of base pay) remained unchanged; however, 
the maximum pay-out is only reached when the relevant stretch 
targets are achieved. 

Bonuses are paid in cash up to 50% of their maximum entitlement. 
Where the bonus amount is in excess of 50% of the maximum 
bonus entitlement, the amount which exceeds 50% will be delivered 
in the form of a deferred share award which vests after a period of 
three years.

Payments approved by the committee under the 2013 bonus scheme 
were as follows:

For Ashley Almanza, given that he assumed the CEO role in a time 
of great uncertainty in June, the board asked him to focus on the 
achievement of high quality underlying profi t for the portion of his 
bonus relating to the fi nancial measures. In view of the part-year for 
which Ashley was CEO, we judged his delivery of £442 million of 
underlying operating profi t against a budget of £439 million to be “on 
target”. For the portion of his bonus relating to non-fi nancial measures, 
the board asked Ashley to complete a thorough assessment of the root 
causes for our performance issues and to develop and implement the 
changes required for long-term success. The committee and the board 
noted in particular the following performance in concluding that 
Ashley has earned a maximum entitlement on the non-fi nancial 
element of his bonus:

 – Balance sheet – an equity placement in nine days and the 

aggressive management of cash-fl ow allowed us to reduce debt by 
£269 million and to improve our net debt to EBITDA ratio to 2.6x. 
The identifi cation of underperforming assets with plans to fi x or 
dispose delivered £124 million of proceeds with more to follow. 

 – Risk management – developed a new risk and assurance organisation 

and recruited professional staff to develop and implement new 
contract management processes.

 – Customer engagement – personally led the work to understand 

delivery and billing issues with our UK MoJ contract. Ashley 
personally interacted with the UK Government to understand 
concerns and to develop a corporate renewal programme 
which when fully implemented will regain the trust of this 
important customer. 

This renewal programme sets the highest ethical standards and 
commitment to customer service as the standard behaviour 
expected throughout the organisation.

 – Leadership – recruited new leaders for regional roles and a high 

calibre CFO to lead the transformation of the fi nance organisation 
and its process and procedures. 

Annual Report and Accounts 2013  G4S plc  73 

Directors’ remuneration report continued

These scores lead to the following calculated bonus:

Based on his average base pay, Ashley’s maximum potential bonus 
for a full year’s service would have been £1,200,000 in the event of 
achievement of a stretch target, 30% of which would be attributable 
to non-fi nancial objectives and the remainder to fi nancial objectives. 

The payment was prorated to take account of the different levels in 
base pay and the period for which he was employed, namely nine 
months. £270,000 was therefore paid in respect of non-fi nancial 
objectives and £378,000 for the “on target” fi nancial achievement. 
In accordance with the bonus plan rules, 30.55% of the bonus paid 
will be awarded as shares, deferred for three years.

The board is satisfi ed that Ashley has made very signifi cant progress 
in establishing a foundation for long-term sustainable growth of 
quality earnings.

Himanshu Raja did not join the group until October. Himanshu’s 
objectives included strengthening the group’s audit and risk 
management functions, reviewing and applying balanced accounting 
judgements to the group’s assets and liabilities and assessing prior 
year underlying performance, undertaking a fi nancial review of the 
group’s large contracts portfolio, developing and implementing a 
successful 2014 budget process and supporting the CEO with the 

group’s transformation programme. The committee noted that 
excellent progress was made against each of these objectives and 
therefore awarded Himanshu a maximum prorated bonus of £234,375. 
Based on his base pay for a full year’s service, Himanshu’s maximum 
potential bonus would have been £937,500. The payment was prorated 
to take account of the period for which he was employed, namely three 
months. In accordance with the bonus plan rules, half of the bonus will 
be paid in shares, deferred for three years.

For Grahame Gibson, the payment of a bonus under the fi nancial 
portion of the annual bonus scheme was dependant on the attainment 
of three fi nancial objectives relating to the Americas region (PBITA, 
cash conversion and working capital reduction). Since the threshold 
targets for these objectives were not met, no bonus is payable under 
the fi nancial portion. For the portion of his bonus relating to non-
fi nancial measures, Grahame was set a number of strategic objectives 
linked to the delivery of the Americas region’s business plan such as 
portfolio management and progress on operational and fi nancial 
effi ciencies, as well as a number relating to the organisation such as 
succession planning and progress on health and safety. Having met 
a number of his non-fi nancial objectives, Grahame was awarded a 
bonus of £103,000 (paid as $147,717 and £8,608.10), which represents 
16.11% of his maximum bonus entitlement.

PERFORMANCE SHARE PLAN (PSP) 
The PSP values shown in the 2013 and 2012 columns of the single fi gure table relate to the PSP awards made in March 2011 and March 2010, 
for the three-year EPS performance periods ended on 31 December 2013 and 31 December 2012 respectively. The performance measures and 
targets for these PSP awards are set out below: 

Two-thirds of each award (2010 and 2011)

One-third of each award (2010 and 2011)

Average annual growth in 
EPS – Period ending on 
31 December in the third year
Less than global CPI + 4% pa
Global CPI + 4% pa (12% over 
3 years)
Global CPI + 4 to 12% pa

Proportion of allocation 
vesting 

Nil
25%

Ranking against the bespoke 
comparator group by 
reference to TSR
Below median
Median

Proportion of allocation 
vesting

Nil
25%

Pro-rata between 25% 
and 100%

Between median and 
upper quartile

Pro-rata between 25% 
and 100%

Greater than global CPI + 
12% pa (33% over 3 years)

100%

Upper quartile

100%

The table below illustrates the company’s performance against the 
2010 PSP award targets and the resulting payout, shown in the 2012 
column of the single fi gure table:

The table below illustrates the company’s performance against the 
2011 PSP award targets and the resulting payout, shown in the 2013 
column of the single fi gure table:

Average annual growth in EPS

Relative TSR

Total vesting

Performance
Increase of 
2.65% pa
Ranked 
between
9th and 10th
 in peer group

Vesting (% of 
element)

0%

Average annual growth in EPS

0%
0% of 
maximum

Relative TSR

Total vesting

Performance
Fall of 
10.8% pa
Ranked 
between 
15th and 16th 
in peer group

Vesting (% of 
element)

0%

0%
0% of 
maximum

74  G4S plc  Annual Report and Accounts 2013 

Governance

TOTAL PENSION ENTITLEMENTS (AUDITED INFORMATION)
Neither Ashley Almanza nor Himanshu Raja is a member of the company’s pension plan, which is a defi ned contribution group personal 
pension plan available to all UK employees. Instead they receive cash allowances of 25% and 20% of their base pay, respectively.

Nick Buckles, Trevor Dighton and Grahame Gibson have ceased accruing pensions under the company’s defi ned benefi t scheme. 
A salary supplement in lieu of pension of 40% of basic salary was paid. Their pension transfer values in the defi ned benefi ts scheme 
(all fi gures are in £’000s) are shown in the table below.

Nick Buckles
Trevor Dighton
Grahame Gibson

Notes:

Pension input 
amount 2013
0
0
0

Pension input 
amount 2012
0
0
0

Total accrued 
annual pension 
at 31/12/13
0
161.7
21.7

Total accrued 
annual pension 
at 31/12/12
411.6
148.0
20.0

Date accrual 
ceased
5/7/2011
6/4/2011
6/4/2006

Normal 
retirement date
1/2/2021
30/7/2009
17/1/2013

1   Nick Buckles transferred out the value of his G4S pension benefi ts on 15 December 2013. The transfer value was calculated using the same actuarial basis as that used by 

the Trustees of the Pension Scheme for all members.

2   In 2011, Grahame Gibson transferred the majority of his pension benefi ts to a private pension arrangement leaving a residual pension of £20K pa payable from age 60. 

Grahame Gibson has passed normal retirement date and the accrued pension shown includes the application of a late retirement factor.

3   Trevor Dighton has passed normal retirement date and the accrued pension shown for both 2012 and 2013 include the application of a late retirement factor.

4   The earliest date when entitlement to a pension arises without consent and without actuarial reduction is age 60 (the normal retirement date). There are no additional 

benefi ts available on early retirement before the normal retirement date.

SCHEME INTERESTS AWARDED DURING THE FINANCIAL YEAR (AUDITED INFORMATION)
Awards have been granted each year under the company’s Performance Share Plan (PSP), generally in March, after the announcement of the 
company’s results. PSP awards were made or deemed to be made to the executive directors in March 2013, save for the additional award for 
Ashley Almanza on his appointment as CEO, in accordance with the company’s normal grant policy, as shown in the table below:

Number of 
shares (see 
notes below
for details)
777,367

Face value 
(£)
2,151,426

692,2823

2,074,998

340,3024

1,019,997

357,611

1,071,878

347,531

1,041,654

Award type
Conditional 
shares
Conditional 
shares
Conditional 
shares
Conditional 
shares
Conditional 
shares

Performance 
condition
50% TSR /
 50% EPS
50% TSR /
 50% EPS
50% TSR /
 50% EPS
50% TSR /
 50% EPS
50% TSR /
 50% EPS

EPS 
Performance 
period
 01/01/2013 
– 31/12/2015
01/01/2013 
– 31/12/2015
01/01/2013 
– 31/12/2015
01/01/2013 
– 31/12/2015
 01/01/2013 
– 31/12/2015

TSR 
Performance 
period
As per note 1 
below
19/03/2013 
– 19/03/2016
19/03/2013 
– 19/03/2016
19/03/2013 
– 19/03/2016
19/03/2013 
– 19/03/2016

% vesting at 
threshold
25%

25%

25%

25%

25%

Director
Ashley Almanza

Nick Buckles

Trevor Dighton

Grahame Gibson

Himanshu Raja

Notes:

1   Ashley Almanza was granted an award over 417,037 shares on his appointment as CFO. This award had a face value of £1,250,000 based on a share price of 299.733p. 
On 21 May 2013, a further conditional share award over 360,330 shares was made when his appointment as CEO was announced. This award had a face value of 
£901,426 based on a share price of 250.167p. The total number of shares awarded was calculated on a pro-rated basis. The EPS performance criteria are the same 
for both awards but the TSR reference periods are different as they relate to the dates of grant. 

2   Himanshu Raja was granted an award over 347,531 shares on his appointment as CFO. This award had a face value of £1,041,654 based on a share price of 299.733p. 

The award is calculated on a pro-rated basis based on 30 complete months (between the appointment date and vesting date) relative to three years.

3   Nick Buckles’ award has been reduced on a time pro-rated basis to 57,690 shares to refl ect the period from the date of grant to 31 May 2013, when he ceased to be 

an executive director.

4   Trevor Dighton’s award will be reduced on a time pro-rated basis to 160,698 shares to refl ect the period from date of grant to 30 July 2014, when he will cease to be 

an employee.

PSP awards granted in 2013 have the following performance measures and targets:

Half of each 2013 PSP award
Proportion of 
allocation vesting 

Average annual growth in 
EPS period ending on 
31 December in the third year 
Less than global CPI + 4% pa
Global CPI + 4% pa 
(11% over 3 years)
Global CPI + 4 to 11% pa

Nil
25%

Half of each 2013 PSP award

Ranking against the bespoke 
comparator group by 
reference to TSR
Below median
Median

Proportion of allocation 
vesting

Nil
25%

Pro-rata between 25% 
and 100%

Between median and 
upper quartile

Pro-rata between 25% 
and 100%

Greater than global CPI + 
11% pa (33% over 3 years)

100%

Upper quartile

100%

Annual Report and Accounts 2013  G4S plc  75 

Directors’ remuneration report continued

STATEMENT OF DIRECTORS’ SHAREHOLDING AND SHARE INTEREST (AUDITED INFORMATION)
The executive directors are required to build up a minimum shareholding in G4S, as explained in the remuneration policy. Shares are valued for 
these purposes at the year-end price, which was 262.5p per share at 31 December 2013.

Number of shares owned outright

Share ownership 
requirements 
(% of salary)

200%
150%
100%
150%
150%

2013

100,000
1,832,0503
825,0903
0
651,682

Ashley Almanza
Nick Buckles
Trevor Dighton
Himanshu Raja
Grahame Gibson

Notes:

Share ownership 
requirements met?

2012

Number of 
deferred shares 
held as at 
31/12/2013

Total shares under 
PSP awards subject
to performance4

Shares vested 
(but unexercised) 
PSP awards

n/a
1,832,050
1,225,090
n/a
704,685

No
Yes
Yes
No
Yes

0
0
145,161
0
7,526

777,367
795,633
683,143
347,531
963,036

0
0
55,291
0
0

1  Deferred share awards and PSP awards do not include the further shares with a value equivalent to the dividends which would have been paid in respect of shares 

received. The number of shares is gross and will be subject to tax when they are released. 

2  In addition to the above, each of the directors has a deemed interest in the total number of shares held by the company’s employee benefi t trust. As at 31 December 

2013, the trustee of the employee benefi t trust held 6,934,564 shares (7,589,853 in 2012).

3  Number of shares owned outright shown as at 31 December 2013, except for Messrs Buckles and Dighton for whom they are shown as at 31 May 2013 and 6 June 2013 

respectively. At 31 May 2013, Nick Buckles held 370, 568 deferred shares.

4  Shares under PSP awards include awards on a time pro-rated basis for Messrs Buckles and Dighton.

5  Includes any shares owned by connected persons. 

6  On 12 March 2014, Himanshu Raja purchased 50,000 shares in the company. There have been no changes in the interest of each of the other directors between 

31 December 2013 and the date of this report.

7  The table does not include the deferred shares which will be awarded to Ashley Almanza and Himanshu Raja in respect of the portion of their bonus which exceeds 50% 

of their respective maximum bonus entitlement.

There are no requirements for the non-executive directors or 
former directors to hold shares once they have left the company. 
The shareholdings for non-executive directors are shown below.

John Connolly
Lord Condon1
Adam Crozier
Mark Elliott
Winnie Fok
Bo Lerenius2
Mark Seligman
Paul Spence
Clare Spottiswoode
Tim Weller

As at 
31.12.2012
100,000
2,029
n/a
25,000
20,000
16,000
75,496
n/a
0
n/a

As at 
31.12.2013
100,000
n/a
0
25,000
20,000
n/a
75,496
10,000
4,681
37,570

1  Interests for Lord Condon shown as at 6 June 2013.

2   Interests for Bo Lerenius shown as at 6 June 2013.

PAYMENTS TO PAST DIRECTORS 
(AUDITED INFORMATION)
No payments have been made to former directors of the company 
during the fi nancial year ended 31 December 2013 other than 
those payments set out in the payments for loss of offi ce section.

PAYMENTS FOR LOSS OF OFFICE 
(AUDITED INFORMATION)
Nick Buckles
Nick Buckles was entitled under the terms of his contract to payment 
for a 12 month notice period, comprising the following elements:

 – Base pay of £69,167 per month

 – Car allowance of £1,667 per month

 – Cash allowance in lieu of pension of £27,666 per month

The total payment made for his 12 month notice period was 
£1,182,000 and was paid subject to the normal withholding of payroll 
taxes. The monthly payments were made up to and including August. 
In September, the balance of the payments relating to the 12 months’ 
notice was paid.

Nick Buckles did not receive any bonus payment, nor did he receive 
any award under the PSP, for the duration of his 12-month notice 
period. His unvested awards under the PSP were reduced on a time 
pro-rated based on the period from the dates of grant to 31 May 2013.

The company paid for the cost of outplacement advice and services, 
which was £48,000. 

Non-cash benefi ts, including medical insurance of £1,892 and a gift 
(valued at £12,890 exclusive of associated taxes) in recognition of his 
long service were also provided to Mr Buckles.

Trevor Dighton
Trevor Dighton remained an employee after he stepped down from 
the board at the conclusion of the 2013 AGM. The terms of his 
employment between 7 June 2013 and 30 July 2013 were in respect of 
contractual service performed and equalled his normal monthly salary.

Trevor Dighton was served notice on 24 July 2013 in accordance with 
his contract of employment pursuant to which he will cease to be an 
employee on 30 July 2014. Trevor Dighton is entitled under the terms 
of his contract to payment comprising the following until his departure 
on 30 July 2014:

 – Base pay of £42,500 per month

 – Car allowance of £1,333.33 per month from 1 September 2013 

following the return of his company car

 – Cash allowance in lieu of pension of £17,000 per month.

The total payment made for the period from 1 August 2013 to 31 
December 2013 was £302,833.

The total payment due to be made for the period 1 January to 30 July 
2014 is anticipated to be £425,833.

Mr Dighton has not received any bonus in respect of the year under 
review. His unvested awards under the PSP will be pro-rated to 
30 July 2014.

76  G4S plc  Annual Report and Accounts 2013 

Governance

PERFORMANCE GRAPH AND TABLE
The line graph below shows the eight-year annual Total Shareholder Return (TSR) performance against the FTSE 100 index. The directors believe 
this to be an appropriate form of broad equity market index against which to base a comparison given the size and geographic coverage of the 
company and the fact that the company is itself a member of the FTSE 100. 

2006 – 2013 TOTAL SHAREHOLDER RETURN

300

250

200

150

100

50

0

06

07

08

09

10

11

12

13

G4S

FTSE 100 index

CEO’S PAY IN LAST EIGHT FINANCIAL YEARS
Year

Incumbent
CEO’s total fi gure of annual 
remuneration(£’000)1
Bonus % of maximum awarded 
PSP % of maximum vesting

Notes:

2006
Nick 
Buckles

2007
Nick 
Buckles

2008
Nick 
Buckles

2009
Nick 
Buckles

2010
Nick 
Buckles

2011
Nick 
Buckles

2012
Nick 
Buckles

2013
Nick 
Buckles

2013
Ashley 
Almanza

1,908
76%
63%

2,269
95%
75%

2,376
83%
100%

3,248
74%
100%

2,823
53%
58%

1,542
0%
14%

1,186
0%
0%

514
0%
0%

1,459
72%
n/a

1   Nick Buckles stepped down as CEO on 31 May 2013 and Ashley Almanza took over as CEO from 1 June.

2   After July 2011, the CEO’s total single fi gure of annual remuneration included payment in lieu of pension. This was 40% of base pay for Nick Buckles and is 25% of base 

pay for Ashley Almanza. Prior to July 2011, a notional sum equal to 40% of relevant base pay has been included. The value of shares that vested in the relevant year under 
the PSP (or a notional value in the case of shares vested but unexercised) have been included in the prior year’s CEO’s total fi gures since that is the most relevant year 
for measurement of performance.

3  Prior to 2013, the CEO’s total single fi gures did not include taxable expenses. 

PERCENTAGE CHANGE IN CEO’S REMUNERATION
The table below shows how the percentage change in the CEO’s salary, 
benefi ts and bonus between 2012 and 2013 compares with the 
percentage change in the average of each of those components of pay 
for a selected group of G4S employees. The Remuneration Committee 
has chosen all employees in the UK as the group which should provide 
the most appropriate comparator. 

Percentage change in remuneration between 
2012 and 2013
Benefi ts Annual bonus
See note 2

Salary
1.4%

0.1%

8.2%

9.7%

See note 3

CEO
Average increase for 
all other UK 
employees

RELATIVE IMPORTANCE OF SPEND ON PAY
The table below illustrates the relative importance of spend on pay 
compared with other disbursements from profi t.

Disbursements
Dividends paid
Total employee 
costs

2013
£130m

2012
£120m

Change
8.3%

£5,441m

£5,452m

-0.2%

1  There were no share buy-backs effected in either year.

1  The CEO’s benefi ts for 2013 were calculated on a like for like basis and 

therefore do not include taxable business expenses and grossed up tax and 
NIC payable thereon. In future years, the comparison will include such taxable 
business expenses and the baseline cost for 2013 will be £84,820.

2  There was no bonus paid to the CEO in 2012.

3  Information on bonuses is not available for all other UK employees.
G4S employs more than 618,000 employees globally. Infl ation is a key 
driver of general increases in salary and the structure of the benefi ts 
provided is often driven by the local market practice. Hence, as the 
CEO is based in the UK, employees in the same country rather than 
all employees within the group have been chosen as the comparator.

Annual Report and Accounts 2013  G4S plc  77 

Directors’ remuneration report continued

STATEMENT OF IMPLEMENTATION OF 
REMUNERATION POLICY IN 2014
Our Remuneration Policy for directors as set out on pages 66 to 72 
will, if approved, take effect following the 2014 AGM and will then be 
implemented on the basis set out in this report. Some elements of pay 
for executive directors, forming a signifi cant proportion of the total 
reward available, are subject to the achievement of performance 
conditions. 

Base pay
The committee agreed to freeze base pay for executive directors in 
2009 and 2010 and again in 2012 and 2013, in view of the economic 
circumstances and the pay and employment conditions across the 
group. For 2014 at the annual pay review, it was decided to increase 
Mr Almanza’s base pay by just under 5% whilst no change was made 
to the base pay of the other two executive directors.

Annual Bonus Scheme
The annual bonus for the fi nancial year ending 31 December 2014 
will be consistent with the policy detailed in the remuneration policy 
section of this report in terms of the maximum bonus opportunity, 
deferral and claw-back provisions. The committee selects for each 
executive director, from a range of fi nancial and non-fi nancial measures 
which support the group’s key strategic objectives. The range of 
fi nancial measures includes group profi t, organic growth and operating 
cash fl ow. The non-fi nancial measures are based on the core values 
and include the following key areas:

 – Health & safety

 – Customer service and retention

 – People and organisation

 – Operational excellence

 – Business development

 – Values

Between 70% and 85% of the bonus will be based on fi nancial 
measures and the balance will be based on non-fi nancial measures. 
Details of the performance measures and targets are commercially 
sensitive. They will be disclosed in the 2014 report when they are 
no longer commercially sensitive.

Performance Share Plan
Awards will be granted under a new LTIP, subject to shareholder 
approval at the 2014 AGM. 

Details of the new LTIP are as set out in the summary of the scheme 
on pages 156 and 157. 

The Remuneration Committee considers that a combination of 
earnings per share growth, total shareholder return and cumulative 
cash fl ow targets are the most appropriate performance measures 
for 2014 awards, as they provide a transparent method of assessing 
the company’s performance, both in terms of underlying fi nancial 
performance and returns to shareholders. 

PERFORMANCE MEASURES FOR LONG TERM INCENTIVES TO BE AWARDED IN 2014

40% of each award granted

30% of each award granted

30% of each award granted

Average annual growth 
in EPS – Period ending 
on 31 December in 
the third year
Less than 5% pa
5% pa (15% over 
3 years)

+5 to 12% pa
Greater than +12% pa 
(36% over 3 years)

Proportion of 
allocation vesting
Nil

25%
Pro-rata between 25% 
and 100%

Ranking against the 
bespoke comparator 
group by reference 
to TSR
Below median

Proportion of 
allocation vesting
Nil

Average operating 
cash fl ow
<105%

Proportion of 
allocation vesting
Nil

Median
Between median and 
upper quartile

25%
Pro-rata between 25% 
and 100%

105%
Between 105% 
and 125%

25%
Pro-rata between 25% 
and 100%

100%

Upper quartile

100%

125%

100%

The company’s current policy is to use market purchased shares to 
satisfy performance share plan awards. The new plan will continue to 
do the same.

Participants in the LTIP will receive a further share award with a value 
equivalent to the dividends which would have been paid in respect of 
future LTIP award vesting at the end of the performance period. 

The company calculates whether the EPS performance targets have 
been achieved by reference to the company’s audited accounts which 
provide an accessible and objective measure of the company’s earnings 
per share.

Adjustments to the EPS will be made in respect of:

 – Constant exchange rates – which will be normalised to the rates in 

the base year

 – Acquisition – earnings will be added to the EPS base at the level 

used in the acquisition business case

 – Disposal – earnings will be removed from the EPS base at the 

business plan rate

 – Share buy back – the company will only execute buy-backs if the 
investment is economically accretive and it is in the interest of 
the company. The adjusted EPS for the purposes of calculating 
performance against the LTIP target shall be further adjusted by

(a)  Increasing the average number of shares in issue during the 

performance year by the number of shares bought back during 
the past three years

(b)  Decreasing the net interest cost in the performance year in 

respect of the interest charge on the cash cost of any share buy 
backs during the past three years.  Interest will be calculated at 
the group’s average costs of funds for the year.

The Remuneration Committee will apply discretion in the event of 
impairment, if the impairment is not a result of management failure, 
then it does not impact the payout.

The Remuneration Committee may alter the terms of the EPS measure 
if it feels that it is no longer a fair measure and is no longer incentivising.

Operating cash fl ow is a measure taken before capital expenditure 
and investments to ensure that management is not incentivised to 
under-invest in growth opportunities. Operating cash fl ow is expressed 
as EBITDA +/- working capital and provisions movement as a 
percentage of EBITA. Average operating cash fl ow is the average 
over three years.

TSR ranking will be verifi ed externally.

Non-executive directors’ remuneration
The fees payable to the non-executive directors are set by the 
executive directors and the chairman. The fees payable to the 
non-executive chairman are set by the Remuneration Committee. 
In both cases, fees are reviewed mid-year.

78  G4S plc  Annual Report and Accounts 2013 

Governance

ADVISERS TO THE REMUNERATION COMMITTEE
For the period to October 2013, the Remuneration Committee 
received advice from Towers Watson Limited as the committee’s 
appointed adviser on executive and senior management remuneration 
matters. After a tendering process, the Remuneration Committee 
appointed Deloitte as its independent adviser on 17 October 2013. 

Towers Watson has also provided and will continue to provide 
management remuneration information in respect of senior 
management below the level of the group executive committee. 
The Remuneration Committee has satisfi ed itself as to the 
independence of Deloitte. Deloitte is a member of the Remuneration 
Consultants Group and as such, voluntarily operates under the code 
of conduct in the UK. 

Adviser
Towers Watson

Services provided to Rem Co
Advice on executive remuneration and 
pay benchmarking

Deloitte

Advice on executive remuneration

Alithos

TSR – vesting indications for in-fl ight plans 
and verifying the TSR vesting percentage and advice 
on potential peer group constituents

Herbert Smith Freehills LLP (HSF) provided legal advice to the 
company throughout the year, including in relation to the operation 
of the company’s incentive arrangements and on executive directors’ 
service agreements. This advice was available to be considered by the 
Remuneration Committee. HSF has also advised the Remuneration 
Committee on compliance with the new regulations relating to 
directors’ remuneration. 

The CEO (Nick Buckles to 31 May 2013 and from 1 June 2013, 
Ashley Almanza) provided guidance to the Remuneration Committee 
on remuneration packages for senior executives within the group. 
Further guidance was received from the group’s HR director, Irene 
Cowden, and the director of compensation and benefi ts Sok Wah Lee. 
Neither the CEO nor the HR director participated in discussions 
regarding their own remuneration.

The Remuneration Committee is satisfi ed that the advice it received 
during the year was objective and independent based on the 
experience of its members generally. 

The table below sets out the members of the Remuneration 
Committee who were present during any consideration of directors’ 
remuneration, and shows the number of meetings attended by 
each director:

Name
Lord Condon
Mark Elliott
Winnie Fok
Mark Seligman
Clare Spottiswoode

Number of meetings attended
3/3
6/6
6/6
6/6
5/6

Other services provided to company
Provision of market remuneration data for senior 
management and collation of pension data for 
accounting purposes
Employment tax advice on expatriate and share 
plans along with corporate tax advice and other 
consulting services provided by different parts of 
Deloitte.
None

Fees

£51,000

£23,250

£10,500

STATEMENT OF VOTING AT GENERAL MEETING 
An ordinary resolution to receive and approve the Directors’ 
Remuneration report contained in the annual report for the year 
ended 31 December 2012 was passed at the company’s annual 
general meeting which took place on 6 June 2013, with 78.4% of the 
votes in favour and 21.58% against. 28,733,156 votes were withheld. 
It is believed that many of the votes against and abstentions were 
prompted by a recommendation from one of the proxy adviser fi rms 
which expressed concern about an increase in the PSP allocations in 
2013. The then chairman of the Remuneration Committee and his 
successor have consulted widely with key shareholders and shareholder 
representatives to explain the rationale for the policy adopted in 2013 
and that proposed for the future. 

Following his appointment as chairman of the Remuneration 
Committee, Mark Elliott has also undertaken an extensive process 
of consultation with major shareholders on the proposed new LTIP.

Mark Elliott
Chairman of the Remuneration Committee

31 March 2014

Annual Report and Accounts 2013  G4S plc  79 

Directors’ report

For the year ended 31 December 2013

 – In January 2014, G4S Cash Solutions (Canada) Limited was 

This is the report of the directors of the board of G4S plc for the year 
ended 31 December 2013. 

1. THE COMPANY
G4S plc is a parent company with subsidiaries, associated undertakings 
and joint ventures in numerous jurisdictions. G4S plc has its primary 
listing on the London Stock Exchange and a secondary listing on the 
NASDAQ OMX exchange in Copenhagen. 

2. REPORTING OBLIGATIONS
In compliance with relevant listing rules and in particular DTR4.1.5.R 
and DTR4.1.8R, the annual report contains the consolidated result for 
the year, shown in the consolidated income statement on page 94, 
a management statement contained in the Strategic Report and in the 
Directors’ report and responsibility statements on pages 80 to 83. 

Details of the development and performance of the group’s business 
during the year, its position at the year end, future developments, 
principal risks and uncertainties and prospects of the group and 
other information which fulfi ls the requirements of a management 
report are contained on pages 4 to 7 of the Strategic Report and 
are incorporated by reference in this Report of the Directors. The 
Corporate Governance report, the Audit Committee report, the 
Directors’ Remuneration report set out on pages 64 to 79 and the 
Chief Financial Offi cer’s review on pages 84 to 89 are also incorporated 
in this report by reference. The group’s fi nancial risk management 
objectives and policies in relation to its use of fi nancial instruments, and 
its exposure to price, credit, liquidity and cash fl ow risk, to the extent 
material, are set out in note 32 to the consolidated fi nancial statements 
on pages 124 to 127 which is also incorporated by reference in the 
Report of the Directors.

3. DIVIDENDS
The directors propose the following net dividend for the year:

 – Interim dividend of 3.42p (DKK 0.2972) per share paid on 

18 October 2013

 – Final dividend of 5.54p (0.4954DKK ) per share payable on 

13 June 2014

Shareholders on the Danish VP register will receive their dividends in 
Danish kroner. Shareholders who hold their shares through CREST or 
in certifi cated form will receive their dividends in sterling unless they 
prefer to receive Danish kroner, in which case they should apply in 
writing to the Registrars by no later than 2 May 2014.

4. SIGNIFICANT BUSINESS ACQUISITIONS, DISPOSALS 
AND DEVELOPMENTS
 – In January 2013, Deposita Systems (Pty) was acquired in South Africa

 – In February 2013, a settlement agreement was entered into with 

LOCOG in the UK in relation to the Olympics contract

 – In August 2013, G4S plc completed a placing of shares which 

resulted in the issue of 140,925,797 new ordinary shares of 25 
pence each at a price of 247 pence per placing share raising gross 
proceeds of approximately £348.1 million

 – In September 2013, G4S Secure Data Solutions Colombia S.A.S 

and G4S Document Delivery S.A.S were disposed of in Colombia

disposed of in Canada

 – In January 2014, G4S Holdings (Norway) AS was disposed of in 

Norway

 – In March 2014, a settlement agreement was entered into with the 
Ministry of Justice in the UK in relation to contracts for electronic 
monitoring services provided between 2005 and 2013 and two 
facilities management contracts. 

5. CAPITAL
Following the issue on 28 August 2013 of 140,925,797 new ordinary 
shares in the company’s capital (the “Placing”), representing 
approximately 9.99 per cent of the company’s issued share capital prior 
to the Placing, the issued share capital of G4S plc at 31 December 
2013 consisted of 1,551,594,436 ordinary shares of 25 pence each. 
The number of shares in issue as at 31 March 2014 remains unchanged.

Resolutions granting the directors power, subject to certain conditions, 
to allot and make market purchases of the company’s shares will be 
proposed at the company’s annual general meeting. The resolutions are 
set out in the Notice of Meeting on pages 151 and 152 and further 
explanation is provided on pages 154 to 157. At 31 December 2013 
the directors had authority in accordance with a resolution passed at 
the company’s annual general meeting held on 6 June 2013 to make 
market purchases of up to 141,066,000 of the company’s shares.

The company does not hold any treasury shares as such. However, the 
6,934,564 shares held within the G4S Employee Benefi t Trust (“the 
Trust”) and referred to on page 137 (note 37 to the consolidated 
fi nancial statements) are accounted for as treasury shares. The Trust 
has waived its right to receive dividends in respect of the company’s 
shares which it held during the period under review.

6. SIGNIFICANT AGREEMENTS 
The company is party to a GBP1,100,000,000 multi-currency revolving 
credit facility agreement which requires prompt notifi cation of a change 
of control event following which funds committed but unutilised could 
be cancelled and repayment of outstanding commitments would need 
to be made within 45 days. 

The company entered into two US Private Placement Note Purchase 
Agreements (the “USPP Agreements”), on 1 March 2007 and 15 July 
2008 respectively. The fi rst USPP Agreement is for USD 550,000,000 
and series A-D senior notes mature between 1 March 2014 and 1 
March 2022. The second USPP Agreement is for USD 513,500,000 
and GBP 69,000,000 and series B-F senior notes representing USD 
448,500,000 and GBP 69,000,000 remain outstanding and will mature 
between 15 July 2015 and 15 July 2020. Under the terms of both USPP 
Agreements, the company is required to offer the note holders to 
purchase the notes at par value together with interest thereon upon 
a change of control.

Under the terms of the GBP 2,000,000,000 Euro Medium Term Note 
Programme under which the company issued three tranches of 
Medium Term Notes (MTNs) to various institutions on 13 May 2009 
(GBP 350,000,000), 2 May 2012 (Euro 600,000,000) and 6 December 
2012 (Euro 500,000,000), In the event of a change of control, a put 
option comes into force, according to which holders of any MTN 
may require the company to redeem the MTNs at par if the MTNs 
carry a sub-investment grade in the period immediately prior to the 
change of control, or in certain circumstances where the MTNs are 
downgraded to sub-investment as a result of the change of control.

80  G4S plc  Annual Report and Accounts 2013 

Governance

10. POLITICAL DONATIONS
Each year shareholders of the company have passed a resolution, on 
a precautionary basis, to allow the company and its subsidiaries to 
make political donations to political organisations or incur political 
expenditure not exceeding £50,000. However, the board confi rms that 
the group’s policy is not to make any fi nancial contribution to political 
parties and that the company and its subsidiaries have made no 
contributions during the year to political parties carrying on activities, 
or to candidates seeking election within the EU, or anywhere else in 
the world.

11. GREENHOUSE GAS EMISSIONS
Our customers and employees demonstrate increasing concern for 
environmental issues. Whilst our environmental impact is not signifi cant 
relative to other businesses of comparable size, it remains important 
to us to be effi cient in the use of resources and, in doing so, to curtail, 
where possible, our greenhouse gas emissions. We are required to 
state the annual quantity of emissions in tonnes of carbon dioxide 
equivalent from activities for which the group is responsible, including 
the combustion of fuel and the operation of any facility. Details of our 
emissions for 2013 and information about the group’s actions to reduce 
them are set out on page 46 and form part of the Directors’ report.

For further details of our Climate Action Programme and the 
methodology used, please refer to our 2013 CSR report or visit 
www.g4s.com/cap

12. SUBSTANTIAL HOLDINGS
The company had been notifi ed under DTR 5 of the following interests 
in the ordinary capital of G4S plc:

As at 31.12.2013
Invesco
Cevian Capital II G.P Limited
Tweedy, Brown Company LLC
William H Gates III

250,071,735(16.11%)
72,142,365 (5.11%)*
71,420,862 (5.06%)*
45,224,081 (3.2%)*

These fi gures represent the number of shares and percentage held as at the date 
of notifi cation to the company. 

*  Notifi cations received prior to the increase in the company’s share capital on 

28 August 2013. These percentages were therefore based on the lower number 
of shares in issue at that time.

Between 1.1.2014 and 31.3.2014
Prudential plc group of companies

82,292,546 (5.30%)

13. AUDITOR
A resolution to re-appoint KPMG Audit Plc, chartered accountants, 
as auditor to the company and for their remuneration to be fi xed by 
the directors will be submitted to the annual general meeting.

7. RESEARCH AND DEVELOPMENT EXPENDITURE
Research in connection with the development of new services and 
products and the improvement of those currently provided by the 
group is carried out continuously. Research and development written-
off to profi t and loss during the year amounted to £5 million (2012: 
£5 million).

8. EMPLOYEES
High levels of employee engagement are crucial to the success of our 
business. Making our people feel valued and able to contribute fully in 
their roles helps ensure they can deliver excellent customer service and 
in turn improves business performance.

To measure levels of engagement the company conducts regular 
employee surveys across the organisation. The latest survey, conducted 
in 2013, was the most comprehensive to date, with over 62% (380,000) 
of employees responding. To encourage employees to participate, the 
survey was offered both online and in a paper version in 31 languages. 
The questions in the survey were based around the employment 
engagement model, or PRIDE, and asked employees to rate the extent 
to which the company takes steps to protect, respect, involve, develop 
and engage them. The responses to these questions showed positive 
improvements, with 82% of employees responding favourably 
compared to 80% when the last employee survey was conducted in 
2011. Having shared the survey results, businesses in each country are 
now implementing the action plans they have developed to address 
areas identifi ed for improvement.

We value the constructive relationships we have with unions globally, 
regionally and locally. With over a third of our employees covered by 
collective agreements, unions provide additional opportunities for 
sharing information with employees on the company’s performance 
and consulting them on decisions likely to affect their interests. 

Protecting our people is a key challenge especially where they work in 
roles and environments where the risk of harm is high. As the reduction 
in work-related fatalities indicates, we have made some progress in 
2013, but there is much more to be done. In 2014 the increased 
resources, improved processes and leadership commitment to health 
and safety will ensure more progress is made.

With employees in six continents and 120 countries, the diversity of 
ideas and thinking available to the business is a competitive advantage 
and one we seek to safeguard by having employment policies and 
procedures that do not discriminate. Creating an inclusive workplace 
where everyone can fl ourish regardless of their background is often an 
important factor that infl uences people’s decision to join, to stay and to 
recommend the company to others. Offering the same opportunities 
for training, development and promotion and making reasonable 
adjustments to support new employees or people who have become 
disabled during the course of their employment with G4S is just one 
example of how we strive to create an inclusive environment.

9. FINANCIAL INSTRUMENTS
Details of the fi nancial risk management objectives and policies of the 
group and exposure to interest risk, credit risk, liquidity risk and foreign 
exchange risk are given in note 32 to the consolidated fi nancial 
statements.

Annual Report and Accounts 2013  G4S plc  81 

Directors’ report continued

14. DIRECTORS
The directors, biographical details of whom are contained on pages 
48 and 49, held offi ce throughout the year with the exception of 
Tim Weller who was appointed to the board on 1 April 2013, Ashley 
Almanza, who was appointed to the board on 1 May 2013, and 
Himanshu Raja who was appointed to the board on 7 October 2013. 
Nick Buckles stepped down from the board on 31 May 2013 and 
Trevor Dighton, Bo Lerenius and Lord Condon retired on 6 June 2013.

In accordance with the code provisions on re-election of directors 
in the UK Corporate Governance Code 2012, each of the directors 
continuing in offi ce will offer themselves for re-election (or, in the case 
of Himanshu Raja, election). The board believes that the directors 
standing for re-election possess experience and expertise relevant to 
the company’s operations; that they continue to be effective; that they 
are committed to the success of the company; and that they should 
be re-elected at the annual general meeting.

Mr Raja has been appointed to the board since the last annual general 
meeting and so he would, in any event, be required to retire in 
accordance with the company’s articles of association. Being eligible, he 
offers himself for election. The board believes that Mr Raja’s extensive 
experience of leading fi nancial discipline in large and complex global 
organisations, strong track record of streamlining fi nancial reporting 
systems and processes to improve controls and visibility of business 
performance and building strong relationships with the investor 
community, adds signifi cant value to the board and therefore 
recommends that he is elected at the annual general meeting.

The contracts of service of the executive directors have no unexpired 
term since they are not for a fi xed term. They are terminable at 
12 months’ notice. None of the non-executive directors has a contract 
of service.

The company has executed deeds of indemnity for the benefi t of each 
of the directors in respect of liabilities which may attach to them in 
their capacity as directors of the company. These deeds are qualifying 
third party indemnity provisions as defi ned by section 234 of the 
Companies Act 2006 and have been in effect since 3 November 2006 
for Mark Elliott, Mark Seligman and Grahame Gibson, 14 June 2010 
for Ms Spottiswoode, 1 October 2010 for Ms Fok, 8 June 2012 for 
Mr Connolly, 1 January 2013 for Messrs Spence and Crozier, 1 April 
2013 for Mr Weller, 1 May 2013 for Mr Almanza and 7 October 2013 
for Mr Raja. Copies of the forms of indemnity are available on the 
company’s website. In addition, indemnities have been granted by the 
company in favour of certain of the directors of certain of the group’s 
subsidiaries in the UK, Germany and the Netherlands. The company has 
maintained a directors’ and offi cers’ liability insurance policy throughout 
the year under review.

Details of directors’ interests (including the interests of their connected 
persons) in the share capital of G4S plc and of the directors’ 
remuneration are set out on pages 64 to 79. 

The directors who held offi ce at the date of approval of this Directors’ 
report confi rm that, so far as they are each aware, there is no relevant 
audit information of which the company’s auditor is unaware and each 
director has taken all the steps that he or she ought to have taken as a 
director to make him or herself aware of any relevant audit information 
and to establish that the company’s auditor is aware of that information.

None of the directors had a material interest in any contract signifi cant 
to the business of the group during the fi nancial year.

By order of the board

Peter David
Company Secretary

31 March 2014

82  G4S plc  Annual Report and Accounts 2013 

Directors’ responsibilities

Governance

STATEMENT OF DIRECTORS’ RESPONSIBILITIES IN 
RESPECT OF THE ANNUAL REPORT AND THE 
FINANCIAL STATEMENTS
The directors are responsible for preparing the Annual Report and 
the group and parent company fi nancial statements in accordance with 
applicable law and regulations. 

Company law requires the directors to prepare group and parent 
company fi nancial statements for each fi nancial year. Under that law 
they are required to prepare the group fi nancial statements in 
accordance with IFRSs as adopted by the EU and applicable law and 
have elected to prepare the parent company fi nancial statements in 
accordance with UK Accounting Standards. 

Under company law the directors must not approve the fi nancial 
statements unless they are satisfi ed that they give a true and fair view 
of the state of affairs of the group and parent company and of their 
profi t or loss for that period. In preparing each of the group and 
parent company fi nancial statements, the directors are required to:

 – select suitable accounting policies and then apply them consistently; 

 – make judgements and estimates that are reasonable and prudent; 

 – for the group fi nancial statements, state whether they have been 

prepared in accordance with IFRSs as adopted by the EU; 

 – for the parent company fi nancial statements, state whether applicable 
UK Accounting Standards have been followed, subject to any material 
departures disclosed and explained in the parent company fi nancial 
statements; and 

 – prepare the fi nancial statements on the going concern basis unless it 
is inappropriate to presume that the group and the parent company 
will continue in business.

The directors are responsible for keeping adequate accounting records 
that are suffi cient to show and explain the parent company’s 
transactions and disclose with reasonable accuracy at any time the 
fi nancial position of the parent company and enable them to ensure 
that its fi nancial statements comply with the Companies Act 2006. 
They have general responsibility for taking such steps as are reasonably 
open to them to safeguard the assets of the group and to prevent and 
detect fraud and other irregularities.

Under applicable law and regulations, the directors are also responsible 
for preparing a Strategic Report, Directors’ Report, Directors’ 
Remuneration Report and Corporate Governance Statement that 
complies with that law and those regulations. 

The directors are responsible for the maintenance and integrity of the 
corporate and fi nancial information included on the company’s website. 
Legislation in the UK governing the preparation and dissemination of 
fi nancial statements may differ from legislation in other jurisdictions.

DIRECTORS’ RESPONSIBILITY STATEMENT
Each of the directors, the names of whom are set out on pages 48 
and 49 of this annual report, confi rms that, to the best of his or 
her knowledge:

 – the fi nancial statements in this annual report have been prepared in 
accordance with the applicable accounting standards and give a true 
and fair view of the assets, liabilities, fi nancial position and profi t of 
the company and the group taken as a whole; and

 – the management report required by DTR4.1.8R (contained in the 

Strategic Report and the Directors’ report) includes a fair review of 
the development and performance of the business and the position 
of the company and the group taken as a whole, together with a 
description of the principal risks and uncertainties they face

The Strategic Report from the inside front cover to page 47 and pages 
84 to 89 includes information on the group structure, the performance 
of the business and the principal risks and uncertainties it faces. The 
fi nancial statements on pages 94 to 150 include information on the 
group and the company’s fi nancial results, fi nancial outlook, cash fl ow 
and net debt and balance sheet positions. Notes 23, 27, 28, 31 and 32 
to the consolidated fi nancial statements include information on the 
group’s investments, cash and cash equivalents, borrowings, derivatives, 
fi nancial risk management objectives, hedging policies and exposure to 
interest, foreign exchange, credit, liquidity and market risks. In addition 
to the above, the directors have considered the group’s cash fl ow 
forecasts for the next 12 months. The directors are satisfi ed that 
these cash fl ow forecasts, taking into account reasonably possible risk 
sensitivities associated with them and the group’s current funding and 
facilities and its funding strategy, show that the group will continue to 
operate for the foreseeable future.

Accordingly, the directors have a reasonable expectation that the group 
and company will continue to operate within the level of available 
funding for the foreseeable future and it is therefore appropriate to 
adopt the going concern basis in preparing the fi nancial statements.

The directors consider that the annual report and accounts, taken as a 
whole, is fair, balanced and understandable and provides the information 
necessary for shareholders to assess the company’s performance, 
business model and strategy.

The statement of directors’ responsibilities and the Strategic Report 
was approved by a duly authorised committee of the board of 
directors on 31 March 2014 and signed on its behalf by Himanshu 
Raja, chief fi nancial offi cer.

31 March 2014

Annual Report and Accounts 2013  G4S plc  83 

Chief Financial Offi cer’s review

A solid underlying 
performance

This section presents a summary of our fi nancial 
performance, providing commentary on the group’s 
underlying and reported results. During the year, the 
group took the opportunity to enhance its results 
presentation by separately disclosing the underlying 
business performance from restructuring and other 
specifi c items.

Himanshu Raja
Chief Financial Offi cer

We also carried out a global fi nancial review of 163 contracts with 
annualised revenues of around £2bn which together with the 
settlement for the UK Electronic Monitoring contracts and two 
smaller contracts resulted in a £136m charge. 

The balance sheet and contract reviews, together with the settlement 
with the MoJ and our restructuring programmes, resulted in a £386m 
charge to profi ts in 2013 and contributed to a decrease in net assets, 
which fell to £919m (2012: £1,231m).

The resulting total PBITA for the year was £56m (2012: £364m).

Cash fl ow from continuing operations improved by 36% to £460m. 
The group has previously highlighted its focus on cash and free cash 
fl ow, and this remains a key target in 2014.

During the year, we also strengthened the fi nancial position of the 
group. The group raised £343m from a 9.99% share placing in August 
and has taken a disciplined approach to managing the portfolio of G4S 
businesses. We disposed of our Colombia secure archiving business. 
Together, these steps helped to reduce net debt to £1,533m as at 
31 December 2013. This has also improved the group’s net debt 
to EBITDA ratio to 2.6x. Since the end of the year, we have also 
completed the divestment of businesses in Norway and Canada, 
raising net proceeds of £89m. 

Underlying EPS was 14.7p against 15.8p in 2012 and total loss per 
share was 24.9p, compared with earnings per share of 2.9p in 2012. 
The group has declared a fi nal dividend of 5.54p (2012: 5.54p), making 
the total dividend for the year 8.96p (2012: 8.96p). 

“ Our strong market positions and focus on 
operational excellence, operating cost reduction 
and cash fl ow generation, provide a platform for 
sustainable growth in profi t and cash fl ow in the 
medium term.”

INTRODUCTION
The continued opportunities we see in our emerging and developed 
markets are mirrored in the fi nancial results. The group’s underlying 
revenue increased by 5.8%. Emerging markets grew by 16% and now 
represent 37% of the group’s total revenue and 44% of the group’s 
underlying PBITA. In our developed markets, revenue overall was fl at 
on 2012, with growth of 2% in the UK & Ireland, no change in North 
America and Europe down 2%. 

Underlying PBITA was £442m1, an increase on £430m2 in 2012, 
refl ecting solid progress during the year. In the fourth quarter, we 
accelerated the restructuring of some of our businesses which, together 
with the actions taken in the fi rst-half, resulted in a restructuring 
charge of £68m for the full year. This will help to improve the market 
competitiveness of those businesses and improve profi tability, with 
paybacks generally in the range of 12-36 months.

In terms of specifi c items, we undertook an extensive review of the 
balance sheet to assess the carrying value of the group’s assets and 
liabilities. This resulted in a total specifi c items charge of £182m to 
PBITA and a £46m charge to goodwill impairment. The balance sheet 
at 31 December 2013 is therefore on a more balanced footing.

84  G4S plc  Annual Report and Accounts 2013 

Financial statements

Strengthening our capability 
The group has grown rapidly, both organically and through acquisition, 
resulting in considerable variation in fi nancial capability, operational 
systems and processes across the world, including manual processes. 

include programmes on direct labour effi ciency, organisational effi ciency, 
vehicle route planning, telematics, IT standardisation and procurement. 
Over time this will drive operational improvement and reduce costs at 
the same time. 

We are committed to maintaining disciplined fi nancial management.
We have begun a process of change to signifi cantly strengthen our 
fi nance capability by bringing in people with experience of operating 
in a global fi nance organisation. We are also moving to regional shared 
service centres which will further strengthen the control environment 
and bring greater consistency to our fi nance operations, whilst at the 
same time reducing costs. The shared service centres will act as a 
platform to bring further activities into shared service environments 
to get the benefi ts of scale in being part of a large global organisation. 

On the operational front, we are committed to standardising certain 
operational processes and procedures across the business. These 

Outlook 
Demand for the group’s services and products remains robust, as 
refl ected in 5.8% revenue growth and the potential in the global sales 
pipeline of £5 billion. (see page 19).

Our focus in 2014 is to continue to invest in organic growth and 
operational capacity and for the on-going and accelerated restructuring 
of a number of our businesses to begin to deliver benefi ts in 2014. 
In the medium term we expect the group to deliver attractive revenue 
growth and we expect that operational actions across a wide range 
of areas will underpin our plans to deliver sustainable growth in profi t 
and cash fl ow in the medium term. 

BASIS OF PREPARATION 
The following discussion and analysis is based on, and should be read 
in conjunction with, the consolidated fi nancial statements, including the 
related notes, that form part of this annual report. The consolidated 
fi nancial statements have been prepared in accordance with IFRS 
as issued by the IASB and as adopted by the EU. A reconciliation of 
non-EU IFRS prior period results is set out on page 86.

GROUP FINANCIAL PERFORMANCE
Summary Income Statement

Revenue
PBITA (pre-restructuring)
Restructuring
PBITA
Amortisation of intangible assets
Goodwill impairment 
Acquisition related expenses
Profi t on disposal of assets and subsidiaries
PBIT
Net fi nance expenses
PBT
Tax
PAT
Loss from discontinued operations
Profi t/(loss) for the year
Attributable to:
Equity holders of the parent
Non-controlling interests
Profi t/(loss) for the year
Earnings per share: Basic and diluted

Underlying
results
2013
£m
7,428
442
–
442
–
–
–
–
442
(128)
314
(75)
239
–
239

214
25
239
14.7p

Specifi c 
items 
2013
£m

(318)
(68)
(386)
(72)
(46)
(4)
24
(484)
–
(484)
19
(465)
(116)
(581)

(576)
(5)
(581)

Total
2013 
£m
7,428
124
(68)
56
(72)
(46)
(4)
24
(42)
(128)
(170)
(56)
(226)
(116)
(342)

(362)
20
(342)
(24.9p)

Underlying
results
20122
£m
7,024
430
–
430
–
–
–
–
430
(117)
313
(69)
244
–
244

222
22
244
15.8p

Refer to footnotes on page 89

Annual Report and Accounts 2013  G4S plc  85 

Chief Financial Offi cer’s review continued

Prior year reconciliation from total to underlying results
Prior year results have been re-presented to clearly show the impact 
of net charges arising from the balance sheet review of assets and 
liabilities performed in 2013 (more details are given in note 3), 
restructuring costs and the Olympics contract. The group considers 
that this presentation provides readers with a clearer understanding 
of comparative underlying performance and trends. A reconciliation 
of reported statutory results to underlying results is set out below. 
The £40m prior year impact of the review of assets and liabilities 
in 2013 relates mainly to a write-down of receivables and 
obsolescent inventory.

December 2012

Revenue
£m

PBITA
£m

Total results as reported in the 
income statement
Foreign exchange
Total results as reported at current 
exchange rates
Exclude impact of Olympics contract
Add back: restructuring costs
Less: One-off credits
2012 results at current rates
Impairment of fi xed assets
Current asset write-downs
Impairment of receivables
Creditors, claims and provisions
Total prior year impact of review 
of assets and liabilities in 2013
Underlying 2012 results at 
current rates

7,228
8

7,236
(204)
–
–
7,032
–
–
(8)
–

(8)

7,024

364
–

364
88
42
(24)
470
(3)
(4)
(28)
(5)

(40)

430

Revenue
Organic growth was 4.7%. Contributions from acquisitions in South 
Africa and Indonesia in 2013 and a current year benefi t from 
acquisitions in Brazil in 2012 helped the group’s underlying revenue 
increase by 5.8%. Emerging markets grew by 16% and now represent 
37% of the group’s total revenue (2012: 34%). In our developed 
markets, revenue overall was fl at on 2012, with 2% growth in the UK, 
no change in North America and Europe down 2%. 

Gross margin

Revenue
Cost of sales
Gross profi t
Gross margin (%)

2013
£m
7,428
(5,941)
1,487
20.0%

2012
£m
7,024
(5,563)
1,461
20.8%

Underlying gross margin declined by 80 basis points to 20.0% 
(2012: 20.8%) for the year ended 31 December 2013. Developed 
markets declined 120 basis points to 18.8% (2012: 20.0%) mainly as 
a result of challenging economic conditions in the UK and Europe 
and the impact of Federal spending cuts affecting both our secure 
solutions and technologies businesses in the US. Emerging markets 
gross margins were broadly in line at 22.1% (2012: 22.4%), the decline 
was in Africa with margins effectively maintained in Latin America and 
Asia Middle East.

Underlying revenue in the prior year excludes specifi c items. 
Underlying cost of sales in both years excludes specifi c items as 
described in note 8 on page 108.

PBITA
Group underlying PBITA was £442m1, an increase of 2.8% on the 
prior year (2012: £430m)2. Emerging markets generated 44% of PBITA 
(2012: 36%). See the Business review on pages 28 to 33.

The underlying PBITA margin was 6.0% (2012: 6.1%). 

Specifi c items 
Specifi c items have been excluded from the underlying results to 
provide a clear comparison of the underlying trading performance 
of the group. Those items are set out below: 

Contracts review
Review of assets and liabilities
Impairment of fi xed assets
Current asset write-downs
Impairment of receivables
Creditors, claims and provisions
Total review of assets and 
liabilities
Subtotal
Restructuring
Total specifi c items

As at 30 
June 
2013
£m
–

Since 30 
June 
2013
£m
136

As at 31 
December 
2013
£m
136

23
17
52
40

132
132
4
136

3
17
7
23

50
186
64
250

26
34
59
63

182
318
68
386

Contracts review 
A global fi nancial review of 163 contracts with annualised revenues 
of around £2bn, which together with the settlement for the UK 
Electronic Monitoring contracts and two smaller contracts resulted 
in a £136m charge. 

Review of assets and liabilities
A review of the group’s assets and liabilities was initiated in the fi rst 
half of 2013, resulting in a PBITA charge of £132m. This was extended 
to cover all legal entities during the second half of the year. Completion 
of this review resulted in a further charge of £50m, bringing the 
full-year charge to PBITA of £182m. The total charge related principally 
to impairment of fi xed assets, inventory obsolescence, write down 
of receivables and the recognition of employer related liabilities. 
The group’s balance sheet is therefore on a more balanced footing 
as at 31 December 2013.

Restructuring
Following the strategic review over the summer, we identifi ed 
opportunities to signifi cantly enhance the competitiveness of some 
of our businesses and to reduce overheads, specifi cally in the UK & 
Ireland and in certain European operations, resulting in £35m of 
restructuring programmes announced in August 2013. 

Acceleration of the restructuring programme in the fourth quarter, 
primarily in the Netherlands, Belgium and Finland, resulted in additional 
charges of £33m. 

Amortisation and impairment 
Acquisition-related intangible assets included in the balance sheet at 
31 December 2013 consisted of £1,966m goodwill, £137m customer-
related intangible assets and £4m other intangible assets.

The charge for the year for the amortisation of acquisition-related 
intangible assets other than goodwill amounted to £72m (2012: £84m).

Goodwill is not amortised, but it is tested for impairment annually. As a 
result of the group’s impairment test for the year ended 31 December 
2013, the group incurred an impairment charge of £46m to continuing 
operations (mainly relating to the technology business in Brazil; see 
note 19 on page 117 for details) and a further £80m to discontinued 
operations (relating to the US Government Solutions business; see 
note 7 on page 108 for details). 

86  G4S plc  Annual Report and Accounts 2013 

Financial statements

Non-controlling interests 
Profi t attributable to non-controlling interests was £20m in 2013, a 
slight decrease on £22m for 2012, mainly due to the partners’ share 
of specifi c charges in the year.

Loss for the year
The group made a loss of £342m (2012: profi t of £62m) for the 
year after specifi c items, interest, tax, amortisation and the results of 
discontinued operations.

Earnings per share (EPS)

Underlying1 earnings per share

20122 
at constant 
exchange 
rates
£m
244
(22)

20122
 at actual 
exchange 
rates
£m
244
(22)

222

1,403
15.8p

222

1,403
15.8p

2013
£m
239
(25)

214

1,452
14.7p

Total3 (loss)/earnings per share

2012 
at constant 
exchange 
rates
£m 
62
(22)

2012 
at actual 
exchange 
rates
£m
62
(22)

40

1,403
2.9p

40

1,403
2.9p

2013
£m
(342)
(20)

(362)

1,452
(24.9)p

Profi t for the year
Non-controlling interests
Adjusted profi t attributable 
to shareholders
Average number of 
shares (m)
EPS (p)

Los/(profi t) for the year
Non-controlling interests
Adjusted (loss)/profi t 
attributable to shareholders
Average number of 
shares (m)
EPS (p)

Underlying earnings per share was 14.7p compared to 15.8p in the 
prior year. Total loss per share was 24.9p (2012: earnings per share 
2.9p). These are based on a weighted average number of shares in 
issue of 1,452 million (2012: 1,403 million). 

A reconciliation of the total and underlying EPS is provided in 
note 16. Underlying earnings, as analysed in note 16 on page 112, 
excludes the result from discontinued operations, amortisation and 
impairment of acquisition-related intangible assets, acquisition-related 
costs and non-underlying items, all net of tax. This better allows the 
assessment of operational performance, the analysis of trends over 
time, the comparison of different businesses and the projection of 
future performance. 

Net fi nance expense
Net interest payable on net debt was £108m. This is a net increase 
of 2.9% over the prior year cost of £105m, principally due to the 
increase in the group’s average gross debt in the fi rst-half of the year. 
The pension interest charge was £20m (2012: £15m), resulting in total 
net fi nance costs of £128m (2012: £120m). 

The group’s average cost of gross borrowings in 2013, net of interest 
rate hedging, was 4.1%, compared to 4.3% in 2012. The cost based on 
prevailing interest rates at 31 December 2013 was 3.7%, compared to 
3.9% at 31 December 2012.

Taxation
The underlying taxation charge of £75m represents an effective tax 
rate of 24%, an increase from 22% in 2012. The cash tax rate is 
18% compared to 23% in 2012. 

The group’s target is to maintain the effective tax rate in the short 
term. The amortisation of acquisition-related intangible assets gives rise 
to the release of the related proportion of the deferred tax liability 
established when the assets were acquired, amounting to £21m 
(2012: £25m). 

Disposals and discontinued operations
In August 2013, the group sold its Colombian secure archiving business 
for £34m and its cash business in Slovakia for £1m. In January 2014 
the group completed the sale of its cash solutions business in Canada 
and its remaining business in Norway for total proceeds of £89m. 
The cash solutions business in Canada, the business in Norway and the 
US Government Solutions business were classifi ed as held for sale as 
at 31 December 2013 and therefore their results have been included 
within discontinued operations in the income statement.

The classifi ed US Government Solutions business continues to be 
classifi ed within discontinued operations as at 31 December 2013 as 
it was held for sale at that date. Due to the restrictions on US 
Government spend during the year, the sale process has been 
extended but the group is confi dent a sale will be fi nalised in 2014.

During the prior year the group disposed of its cash solutions business 
in Sweden in February 2012, its businesses in Poland in September 
2012, its justice services businesses in the United States and Canada 
in April 2012 and its security solutions business in Pakistan in 
October 2012.

The total loss from discontinued operations of £116m (2012: £56m) 
includes a post-tax trading loss of £11m, restructuring costs of £2m 
and an impairment charge of £103m, of which £80m relates to 
goodwill impairment in the US Government Solutions business. 

The contribution to the turnover and operating profi t of the group 
from discontinued operations is shown in note 6 on page 106 and 
their contribution to net profi t and cash fl ows is detailed in note 7 
on page 108.

Consolidation of subsidiaries
The group has a diverse set of complex ownership structures, often 
driven by local laws and regulations relating to foreign ownership. 
As set out in note 3 and on pages 103 to 104, the group has not 
adopted early the new consolidation standards, IFRS 10 ‘Consolidated 
Financial Statements’ and IFRS 11 ‘Joint Arrangements’. Had the group 
applied IFRS 10 and IFRS 11, revenue would have been £317m lower 
(2012: £277m lower) and PBITA would have been £32m lower at 
£410 (2012: £27m lower at £443m). As shown on page 104, profi t 
to equity holders would have been unchanged.

Refer to footnotes on page 89

Annual Report and Accounts 2013  G4S plc  87 

Chief Financial Offi cer’s review continued

Cash fl ow
A reconciliation of net cash generated by continuing operations to 
movement in net debt is presented below:

Net debt maturity
The group’s funding position is strong, with committed but undrawn 
facilities of £965m and with no signifi cant debt maturing before 2016. 

PBITA
Non-cash movements
Depreciation
Amortisation of other intangible assets
Write down of fi xed assets
Increase/(decrease) in provisions
Working capital and pensions
Working capital
Pensions
Cash fl ow from continuing operations
Cash from discontinued operations
Net cash generated by operations:
Investment in the business
Investment in capital expenditure and 
non-current assets
New fi nance leases
Disposal proceeds
Acquisitions
Net investment in the business
Net cash fl ow after investing in the business
Other (uses)/sources of funds
Net fi nancing
Tax
Dividends
Share capital
Other
Net sources/(uses) of funds
Net cash fl ow after investment, fi nancing 
and tax
Net debt at beginning of period
Foreign exchange
Net debt at end of period

2013
£m
56

118
24
24
189

87
(38)
460
28
488

(199)
(12)
35
(35)
(211)
277

(110)
(88)
(154)
343
16
7

2012
£m
364

117
22
–
(5)

(124)
(37)
337
35
372

(137)
(21)
19
(87)
(226)
146

(111)
(85)
(139)
–
3
(332)

284
(1,802)
(15)
(1,533)

(186)
(1,616)
–
(1,802)

Cash generated from continuing operations was £460m (2012: £337m) 
resulting from improved working capital management and the receipt 
of £76m relating to the Olympics contract, offset by approximately 
£60m of payments which were deferred from December 2012 to 
January 2013 and from £27m of receivables withheld as at the year-end 
in relation to the UK electronic monitoring contracts.

Net investment in the business was £211m (2012: £226m). The main 
areas of investment have been in vehicles and plant and equipment, 
together with investment in new contracts and also includes £35m on 
acquisitions, mainly in the fi rst-half of 2013, with a number of smaller 
cash solutions acquisitions in South Africa and Indonesia. 

Tax paid was £88m (2012: £85m), interest paid was £110m (2012: 
£111m) and group shareholder dividend payments were £130m 
(2012: £120m).

Net cash fl ow was £284m (2012: outfl ow of £186m) resulting in an 
improved net debt of £1,533m.

Net debt
The net debt position as at 31 December 2013 was £1,533m (2012: 
£1,802m) resulting in a net debt to EBITDA ratio of 2.6x. The decrease 
of £269m is principally attributable to the improvement in net cash 
fl ow after investing in the business and the proceeds of the share 
placing, offset by interest, tax and dividend payments.

COMMITTED FUNDING – 
MATURITY PROFILE (£m) at 31 December 2013*

1200

1000

800

600

400

200

0

135
965

495 409

121 174

350

88

45

63

2017

2018

2019

2020

2021

2022

60

76

2014

2015

25
2016

USPP

Bond

RCF

RCF drawn

* Exchange rates at 31 December 2013 or hedged rates where applicable.

The group’s primary sources of bank fi nance are a £1.1bn multi-
currency revolving credit facility provided by a consortium of lending 
banks at a margin of 1.30% over LIBOR and maturing 10 March 2016. 

The group also has US $550m in fi nancing from the private placement 
of unsecured senior loan notes on 1 March 2007, maturing at various 
dates between 2014 and 2022 and bearing interest at rates between 
5.77% and 6.06%. The fi xed interest rates payable have been swapped 
into fl oating rates for the term of the notes, at an average margin of 
0.60% over LIBOR.

On 15 July 2008, the group completed a further US $514m and £69m 
private placement of unsecured senior loan notes. $449m and £69m 
remain outstanding, maturing at various dates between 2015 and 2020 
and bearing interest at rates between 6.43% and 7.56%. US $200m of 
the loan note proceeds have been swapped into £101m fi xed rate 
sterling for the term of the notes.

On 13 May 2009, the group issued a £350m note bearing an interest 
rate of 7.75% and maturing in 2019.

On 2 May 2012, the group issued a Euro 600m note bearing an interest 
rate of 2.875% and maturing in 2017. €325m was swapped into £266m 
fi xed rate sterling and the interest rate on €90m was swapped to a 
fl oating rate linked to six month EURIBOR.

On 6 December 2012, the group issued a €500m note bearing an 
interest rate of 2.625% and maturing in 2018. €350m was swapped 
into £284m fi xed rate sterling and the interest rate on €120m was 
swapped to a fl oating rate linked to six month EURIBOR.

The group’s net debt at 31 December 2013 was £1,533m. The group’s 
committed but unutilised facilities at 31 December 2013 were £965m. 
The group has suffi cient capacity to fi nance its normal funding and 
current investment plans.

Credit rating 
The group’s credit rating was revised by Standard & Poor’s from 
BBB- (Negative) to BBB- (Stable) on 4 September 2013.

Dividend
The directors recommend a fi nal dividend of 5.54p (DKK 0.4954) 
per share, unchanged from 2012. The interim dividend was 3.42p 
(DKK 0.2972) per share and the total dividend, if approved, will be 
8.96p (DKK 0.7926)per share, unchanged from 2012.

The proposed dividend cover is 1.6 times (2012: 2.4 times) on adjusted 
earnings. The board’s intention is that dividends will increase broadly in 
line with underlying earnings over the medium term.

88  G4S plc  Annual Report and Accounts 2013 

OTHER INFORMATION
Pensions
As at 31 December 2013 the defi ned benefi t pension obligation on the 
balance sheet was £504m (2012: £471m), or £405m net of tax (2012: 
£367m) of which £472m (2012: £436m) related to material funded 
defi ned benefi t schemes. The most signifi cant pension scheme is in the 
UK and accounts for 95% (2012: 95%) of the total material scheme 
obligation. The scheme has approximately 30,000 members and further 
details of the make up of the scheme are given in note 33 on page 129. 

Defi ned benefi t obligation – UK scheme

Scheme assets
Obligation
Total UK obligation

2013
£m
1,564
(2,013)
(449)

2012
£m
1,474
(1,886)
(412)

Movement
£m
90
(127)
37

The movement in the UK scheme was as a result of scheme obligations 
increasing by £127m partly offset by an increase of £90m in the value 
of scheme assets arising from contributions paid to the scheme during 
the year and an increase in underlying asset values. The increase in the 
obligation is mainly due to actuarial losses incurred in the year resulting 
from discount rates decreasing to 4.4% (2012: 4.5%), infl ation rates 
increasing to 3.4% (2012: 3.0%) and a change in demographic 
assumptions during the year. 

The group made payments of £38m (2012: £37m) into the scheme 
during the year. Following the recent triennial valuation, the group 
agreed with the Trustees to increase next year’s annual defi cit recovery 
payment to £42m and extended the term of these payments from 
2022 to 2024. The next triennial valuation is in 2015. 

Due to the nature and materiality of the group’s pension schemes 
certain risks exist as detailed further in note 33 on page 130.

Financing and treasury activities
The group’s treasury function is responsible for ensuring the availability 
of cost-effective fi nance and for managing the group’s fi nancial risk 
arising from currency and interest rate volatility and counterparty credit. 
Treasury is not a profi t centre and it is not permitted to speculate in 
fi nancial instruments. The treasury department’s policies are set by the 
board. Treasury is subject to the controls appropriate to the risks it 
manages. These risks are discussed in note 32 on pages 124 to 127.

To assist the effi cient management of the group’s interest costs, the 
group operates a multi-currency notional pooling cash management 
system with a wholly owned subsidiary of an A+ rated bank. At 
year-end, credit balances of £425m were pooled with debit balances of 
£422m, resulting in a net pool credit balance of £3m. There is legal right 
of set off under the pooling agreement and an overdraft facility of £3m.

Interest rate risks and interest rate swaps
The group’s investments and borrowings at 31 December 2013 were 
at a mix of fi xed rates of interest and fl oating rates of interest linked 
to LIBOR and EURIBOR. 

The private placement notes in March 2007 and July 2008 and the 
public notes in May 2009, May 2012 and December 2012 were all 
issued at fi xed rates, whilst the group’s investments and bank 
borrowings were all at variable rates of interest linked to LIBOR 
and EURIBOR. 

Financial statements

The group’s interest risk policy requires treasury to fi x a proportion of 
its interest exposure on a sliding scale in US dollars, sterling and euro, 
using the natural mix of fi xed and fl oating interest rates emanating 
from the bond and bank markets and by utilising interest rate and 
cross currency swaps. The proceeds of the private placement notes 
issued in March 2007 and part of the public notes issued in May 2012 
and December 2012 were swapped to fl oating interest rates and 
accounted for as fair value hedges, with a net gain at 31 December 
2013 of £45m. The market value of the pay-fi xed receive-variable 
swaps and the pay-fi xed receive-fi xed cross currency swaps outstanding 
at 31 December 2013, accounted for as cash fl ow hedges, was a net 
gain of £40m. 

Foreign currency 
The group has many overseas subsidiaries and associates denominated 
in various different currencies. Treasury policy is to manage signifi cant 
translation risks in respect of net operating assets and its consolidated 
net debt/EBITDA ratio by holding foreign currency denominated loans, 
where possible. The group no longer uses foreign exchange contracts 
to hedge the residual portion of net assets not hedged by way of loans. 
The group believes cash fl ow should not be put at risk by these 
instruments in order to preserve the carrying value of net assets. 

At 31 December 2013, the group’s US dollar and euro net assets were 
approximately 59% and 82% respectively, hedged by foreign currency 
loans. As at 31 December 2013, net debt held in US dollar and euro 
and in those currencies offi cially pegged to these two currencies 
equated broadly to a ratio of 2 times the EBITDA generated from 
these currencies. 

If year-end 31 December 2013 exchange rates were used for 2013, 
underlying PBITA would have been £422m, a reduction from £442m 
due to a strengthening of the relative value of sterling.

Exchange differences on the translation of foreign operations included 
in the consolidated statement of comprehensive income amount to a 
loss of £109m (2012: £95m). 

Corporate governance 
The group’s policies regarding risk management and corporate 
governance are set out in the Corporate governance report on 
pages 52 to 60.

Going concern 
The directors are confi dent that, after making enquiries and on the 
basis of current fi nancial projections and available facilities, they have a 
reasonable expectation that the group has adequate resources to 
continue in operational existence for the foreseeable future. For this 
reason they continue to adopt the going concern basis in preparing 
the fi nancial statements.

Himanshu Raja
Chief Financial Offi cer

1  To clearly present underlying performance, specifi c items have been excluded and 

disclosed separately – see page 86.

2  2012 underlying results are presented at constant exchange rates and have been 
restated for the adoption of IAS19 (2011). 2012 PBITA has been re-presented to 
exclude PBITA from businesses subsequently classifi ed as discontinued, one off 
credits, profi ts on disposal and the prior year effect of the review of assets and 
liabilities in 2013 – see page 86.

3  Including specifi c items. See page 86 for details.

Annual Report and Accounts 2013  G4S plc  89 

Independent auditor’s report to the members of G4S plc only

OPINIONS AND CONCLUSIONS ARISING FROM OUR AUDIT

1. OUR OPINION ON THE FINANCIAL STATEMENTS IS UNMODIFIED 
We have audited the fi nancial statements of G4S plc for the year ended 31 December 2013 set out on pages 94 to 150. In our opinion:

 – the fi nancial statements give a true and fair view of the state of the group’s and of the parent company’s affairs as at 31 December 2013 

and of the group’s loss for the year then ended; 

 – the group fi nancial statements have been properly prepared in accordance with International Financial Reporting Standards as adopted 

by the European Union; 

 – the parent company fi nancial statements have been properly prepared in accordance with UK Accounting Standards; and

 – the fi nancial statements have been prepared in accordance with the requirements of the Companies Act 2006; and, as regards the group 

fi nancial statements, Article 4 of the IAS Regulation. 

2. OUR ASSESSMENT OF RISKS OF MATERIAL MISSTATEMENT
In arriving at our audit opinion above on the fi nancial statements the risks of material misstatement that had the greatest effect on our audit 
were as follows:

Presentation of the income statement
Refer to page 61 (Audit Committee Report), page 98 (accounting policy) and page 108 (fi nancial disclosures).

The risk – In order to give better understanding of the underlying performance of the business, management have presented a view of the 
underlying results of the group, with separate disclosure of specifi c items. There is a risk that items included within ‘restructuring’ and ‘specifi c 
items’ are not in accordance with clearly disclosed group accounting policies and therefore the ‘underlying’ result is misstated. There is a related 
presentation risk concerning discontinued operations and held for sale assets and liabilities which are further considered below.

Our response – In this area our audit procedures included, inter alia, providing detailed instructions to all in-scope audit teams on the defi nitions 
of items that can be included within these income statement categories to assist them in their assessment of specifi c items identifi ed in their 
components. We considered and challenged the work of the group fi nance team in reviewing with the regional and local fi nance teams the basis 
of any specifi c items. In doing so we critically assessed their accuracy and presentation of specifi c items taking into account their policy, considered 
the appropriateness, by reference to accounting standards, of the individual items presented within these categories and therefore excluded from 
‘underlying results’ at both the local and group levels.

We have also considered the adequacy of the group’s disclosures about the items included within ‘restructuring’ and ‘specifi c items’ in notes 8 
(specifi c items) and 34 (restructuring) and the related accounting policies for these categories on page 98 and on page 101.

Risk of management override of internal controls
Refer to page 62 (Audit Committee Report).

The risk – The de-centralised structure of the group and the manual nature of many accounting entries means there is a higher risk of management 
override of fi nancial controls. There is also a risk of management bias within judgements and estimates including those related to the other risks 
discussed in this report. The application of management override or biased judgements could be infl uenced by targets on which bonuses are paid 
which could be signifi cant to the relevant individuals. This risk affects all areas of the fi nancial statements.

Our response – In this area our audit procedures included, among others, extending the scope of our audit to include businesses where we see 
a risk of management bias or override of controls (see below). We also mandated certain key audit procedures be performed by all in-scope audit 
teams to assist in the identifi cation of management override of fi nancial controls within the local books and records. We tested the reconciliations 
from the group consolidation package to the local books and records for 84% of the group including for those businesses out of scope for the 
group audit, performed testing on manual journals within all in-scope businesses, performed testing on the group consolidation system, identifying 
and testing signifi cant unusual transactions and assessing indications of management bias in judgements and estimates. This work was performed 
with assistance from our Forensic Accounting specialists.

90  G4S plc  Annual Report and Accounts 2013 

Financial statements

Revenue recognition particularly on UK Government contracts and related provisions
Refer to page 62 (Audit Committee Report), page 102 (accounting policy) and page 134 (fi nancial disclosures).

The risk – The group delivers outsourcing services that can be complex in nature and may be governed by unique and complex contractual 
arrangements. In these circumstances there is a heightened risk of inaccurate billing and revenue recognition. In particular the group was subject 
to a number of inquiries in relation to the accuracy of billing and services provided on certain of its UK Government contracts. There was an 
investigation into an electronic monitoring contract where the Ministry of Justice alleged the group has overcharged for certain aspects of the 
services. There was a risk that revenue recognition on these contracts is not in accordance with contractual entitlements and therefore provisions 
may be required for refunds due (e.g. to the UK Government) or costs of termination. There was further a risk that the provisions for refunds are 
not appropriately disclosed and presented. 

Our response – In this area our audit procedures included, among others, reviewing the sales process on complex and signifi cant contracts 
in order to critically assess controls over process risks which might lead to revenue recognition issues, and comparing the contractual terms 
of the relevant agreements to the accounting treatment adopted. We made inquiries with contract managers and reviewed customer 
correspondence to identify, investigate and evaluate any areas of dispute or subjectivity within contracts and related billing, meeting with the 
company’s legal advisors to discuss their advice on any areas of interpretation within the contract. We also considered the recovery of signifi cant 
overdue receivables including seeking external evidence of likely recovery, taking into account the ageing of receivables and comparing any 
provision to recovery levels post year end.

We inspected correspondence with the Government and its appointed advisers. Based on those inquiries we recalculated the quantum of 
potential exposures and critically assessed the judgements made by management as to the provision made for the settlement of any and all claims 
arising from these contracts.

Full and fi nal settlement in respect of the Ministry of Justice claims was reached in March 2014. We have evaluated the adequacy of the group’s 
disclosures about the UK Government settlement and amounts recognised within the fi nancial statements as revenue and provisions.

Compliance with foreign ownership rules and consolidation of subsidiaries
Refer to page 62 (Audit Committee Report), page 98 and 105 (accounting policy) and pages 140 and 141 (fi nancial disclosures).

The risk – The group is required to comply with sometimes complex or imprecise foreign ownership rules in the countries in which it operates. 
There is a risk that the rules may be interpreted in different ways. In some instances the group operates through local structures with limited 
direct share ownership of the business but exercising control through shareholder agreements. These structures can mean there is a higher 
level of judgement required in deciding whether or not to consolidate the underlying business or treat the operation as a joint venture/
associate/investment. 

Our response – In this area our audit procedures included, inter alia, understanding the structure of local businesses and evaluating whether they 
are in compliance with local foreign ownership rules involving local lawyers where applicable. We also challenge the Directors’ conclusions on 
whether or not consolidation was appropriate by comparing the rights bestowed by share ownership and all related ownership and management 
agreements to the requirements set out in the relevant accounting standards.

We have also evaluated the adequacy of the group’s disclosures about the degree of judgement as to which businesses can be consolidated 
in note 4 and the reasons for consolidating those businesses with less than 50% ownership in note 3 and note 43.

Recoverable value of goodwill and other intangible assets
Refer to page 62 (Audit Committee Report), page 100 (accounting policy) and page 115 (fi nancial disclosures).

The risk – The group has £2.2 billion of goodwill and other intangible assets. Although the majority of this relates to business units where the 
carrying value is exceeded by the calculated Value In Use by a signifi cant margin, in the current economic environment there is a risk of impairment 
related to particular business units within the group. The estimation of the recoverable amount of cash generating units requires signifi cant 
judgement in relation to the appropriate discount rates, growth rates, terminal values, forecast cashfl ows and, where the fair value less costs 
to sell approach is used, the appropriate fair value multiple. 

Our response – In this area our audit procedures included, among others, challenging the forecast earnings and cash fl ows over the fi ve year 
forecast period, for example by comparison to historic results and budgets and by seeking explanations for any assumed trends and growth rates. 
We also challenged the discount rates and terminal values and, where a fair value less costs to sell approach is used, challenged the multiples 
employed. Where possible we compared the group’s assumptions to externally derived data. Our valuations specialists assisted in the evaluation 
of the more subjective and material cash generating units. We challenged the group’s sensitivities to help us assess whether the key assumptions 
and drivers considered are correctly identifi ed. We compared the group’s aggregate recoverable amount to its market capitalisation.

We have also assessed the adequacy of the group’s disclosures on goodwill impairments (see note 19) and considered whether the sensitivity 
analysis provided properly refl ects the risks inherent within the estimate of the recoverable amount of goodwill.

Annual Report and Accounts 2013  G4S plc  91 

Independent auditor’s report to the members of G4S plc only continued

Discontinued operations and held for sale assets and liabilities
Refer to page 62 (Audit Committee Report), page 103 (accounting policy) and pages 108 and 121 (fi nancial disclosures).

The risk – The group often has business disposals underway at any reporting date. Given the judgement involved, there is a risk that any such 
businesses may not meet the accounting standard’s criteria for presentation as discontinued at the balance sheet date as either they are not 
a separate major line of business, the Directors are not committed to the sale and that sale is not highly probable, or the business has not 
been exited. 

The results of discontinued businesses are presented below profi t before tax on the face of the income statement and therefore any profi ts/losses 
from discontinued businesses are not included within underlying PBITA being the group’s own key fi nancial KPI. Were the group to incorrectly 
classify a loss making business as discontinued a higher underlying PBITA would result. 

For the US Government Solutions business, which is presented as held for sale, the calculation of the fair value less costs to sell is subject 
to judgement due to a range of potential sales prices and assumptions around the method and quantum of recovery of working capital balances. 
This subjectivity creates a risk around the determination of an appropriate fair value for the business and therefore the appropriate 
impairment recognised. 

Our response – In this area our audit procedures included, amongst others, using our knowledge of the business to perform an assessment 
of whether the businesses constitute separate major lines of business or geographical areas of operations. We also obtained and evaluated 
evidence to critically challenge the level of the Directors’ commitment to sell the businesses classifi ed as held for sale and to critically challenge 
the probability of those sales at the balance sheet date. We sought external evidence of likely sales prices and compared these to the net book 
value of the held for sale assets and liabilities to assess whether any further impairment was required. For those businesses being wound down 
and therefore being classifi ed as discontinued on the basis that the business has been exited, we sought external evidence that the group 
is no longer operating that business.

We have also considered the adequacy of the group’s disclosures about discontinued operations and held for sale assets in notes 7 and 26.

Taxation exposures and provisions
Refer to page 63 (Audit Committee Report), page 102 (accounting policy) and page 111 (fi nancial disclosures).

The risk – The group is required to make estimates of tax provisions in jurisdictions and/or circumstances where the application of the tax rules 
is complex, uncertain and in some cases inconsistent.

Our response – Our audit procedures included, consideration of each signifi cant exposure on a case by case basis taking into account our 
understanding of the facts, any specifi c advice the group has received, past experience and any relevant observations of our tax specialists. 
Using this information we conducted a critical review of the group’s judgement as to the provision required. We have also evaluated the adequacy 
of the group’s disclosures about the tax provisions and contingencies in note 14 and the level of estimation uncertainty in the tax provisions 
in note 3(r).

3. OUR APPLICATION OF MATERIALITY AND AN OVERVIEW OF THE SCOPE OF OUR AUDIT
The materiality for the group fi nancial statements as a whole was set at £10m. This has been determined with reference to a benchmark of group 
loss before tax, adjusted for non-recurring items including ‘restructuring costs’, ‘specifi c items’ and ‘goodwill impairment’, which we consider to be 
one of the principal considerations for members of the company in assessing the fi nancial performance of the group. Materiality represents 4.9% 
of group profi t before tax adjusted for these items and 4.4% of group profi t before tax from continuing operations as disclosed on the face of the 
income statement.

We agreed with the audit committee to report to it all corrected and uncorrected misstatements we identifi ed through our audit with a value in 
excess of £0.5m for errors impacting profi t and in excess of £4m for balance sheet only misclassifi cations, in addition to other audit misstatements 
below that threshold that we believe warranted reporting on qualitative grounds.

Audits for group reporting purposes were performed by component auditors at the key reporting components in 42 countries. In addition, 
specifi ed audit procedures were performed by component auditors in a further 42 countries. These group procedures covered:

Audit for group reporting purposes
Specifi c audit procedures
Not covered

Group revenue
81%
13%
6%

The audits undertaken for group reporting purposes at the key reporting components of the group were all performed to materiality levels set by, 
or agreed with, the group audit team. These materiality levels were set individually for each component and ranged from £0.02m to £5m. 

Detailed audit instructions were sent to all the auditors in these locations. These instructions covered the signifi cant audit areas that should be 
covered by these audits (which included the relevant risks of material misstatement detailed above) and set out the information required to 
be reported back to the group audit team. The group audit team visited the following locations: the Philippines, Ireland, South Africa, Botswana, 
Peru, Brazil, Saudi Arabia, India, Belgium, Finland, Denmark and the United Kingdom. Telephone meetings were also held with the auditors of 25 
signifi cant countries as part of the planning process and a further 22 high risk countries as part of the audit close out process.

The remaining 6% of revenue includes no components which individually represent more than 0.4% of revenue.

92  G4S plc  Annual Report and Accounts 2013 

Financial statements

4. OUR OPINION ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006 IS UNMODIFIED
In our opinion: 

 – the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006; and

 – the information given in the Strategic Report and the Directors’ Report for the fi nancial year for which the fi nancial statements are prepared 

is consistent with the fi nancial statements. 

5.  WE HAVE NOTHING TO REPORT IN RESPECT OF THE MATTERS ON WHICH WE ARE REQUIRED 

TO REPORT BY EXCEPTION 

Under ISAs (UK and Ireland) we are required to report to you if, based on the knowledge we acquired during our audit, we have identifi ed 
other information in the annual report that contains a material inconsistency with either that knowledge or the fi nancial statements, a material 
misstatement of fact, or that is otherwise misleading.

In particular, we are required to report to you if:

 – we have identifi ed material inconsistencies between the knowledge we acquired during our audit and the directors’ statement that they consider 
that the annual report and fi nancial statements taken as a whole is fair, balanced and understandable and provides the information necessary 
for shareholders to assess the group’s performance, business model and strategy; or

 – the Audit Committee Report does not appropriately address matters communicated by us to the audit committee.

Under the Companies Act 2006 we are required to report to you if, in our opinion: 

 – adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received 

from branches not visited by us; or 

 – the parent company fi nancial statements and the part of the Directors’ Remuneration Report to be audited are not in agreement 

with the accounting records and returns; or 

 – certain disclosures of directors’ remuneration specifi ed by law are not made; or 

 – we have not received all the information and explanations we require for our audit. 

Under the Listing Rules we are required to review:

 – the directors’ statement, set out on page 83, in relation to going concern; and 

 – the part of the Corporate Governance Statement on page 53 in the Chairman’s letter relating to the company’s compliance 

with the nine provisions of the 2010 UK Corporate Governance Code specifi ed for our review.

We have nothing to report in respect of the above responsibilities. 

SCOPE OF REPORT AND RESPONSIBILITIES
As explained more fully in the Directors’ Responsibilities Statement set out on page 83, the directors are responsible for the preparation of 
the fi nancial statements and for being satisfi ed that they give a true and fair view. A description of the scope of an audit of fi nancial statements 
is provided on the Financial Reporting Council’s website at www.frc.org.uk/auditscopeukprivate. This report is made solely to the company’s 
members as a body and is subject to important explanations and disclaimers regarding our responsibilities, published on our website at 
www.kpmg.com/uk/auditscopeukco2013a, which are incorporated into this report as if set out in full and should be read to provide an 
understanding of the purpose of this report, the work we have undertaken and the basis of our opinions.

John Luke (Senior Statutory Auditor) 
for and on behalf of KPMG Audit Plc, Statutory Auditor
Chartered Accountants 
15 Canada Square
London
E14 5GL

31 March 2014

Annual Report and Accounts 2013  G4S plc  93 

Consolidated income statement
For the year ended 31 December 2013

Continuing operations

Revenue
Operating profi t before interest, tax, amortisation, specifi c items and restructuring
Specifi c items
Restructuring costs
Operating profi t before interest, tax and amortisation (PBITA)
Amortisation of acquisition-related intangible assets
Goodwill impairment
Acquisition-related expenses
Profi t on disposal of assets and subsidiaries
Operating (loss)/profi t before interest and taxation (PBIT)
Finance income
Finance costs
Operating (loss)/profi t before taxation (PBT)
Taxation
(Loss)/profi t after taxation

Loss from discontinued operations
(Loss)/profi t for the year

Attributable to:
Equity holders of the parent
Non-controlling interests
(Loss)/profi t for the year

Earnings per share attributable to equity shareholders of the parent

From (loss)/profi t from continuing operations:
Basic and diluted
From (loss)/profi t from continuing and discontinued operations:
Basic and diluted

*  Restated – see notes 3(a) and 3(v).

 Notes

5, 6

6 

8

8 

6, 8

12

13

14

7

16

Total
2013
£m

7,428
442
(318)
(68)
56
(72)
(46)
(4)
24
(42)
15
(143)
(170)
(56)
(226)

(116)
(342)

(362)
20
(342)

(16.9)p

(24.9)p

Total
2012*
£m

7,228
470
(64)
(42)
364
(84)
–
(7)
5
278
12
(132)
158
(40)
118

(56)
62

40
22
62

6.8p

2.9p

94  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of comprehensive income
For the year ended 31 December 2013

(Loss)/profi t for the year

Other comprehensive income
Items that will never be reclassifi ed to profi t or loss:
Actuarial losses on defi ned retirement benefi t schemes
Tax on items that will never be reclassifi ed to profi t or loss

Items that are or may be reclassifi ed to profi t or loss:
Exchange differences on translation of foreign operations
Change in fair value of net investment hedging fi nancial instruments 
Change in fair value of cash fl ow hedging fi nancial instruments
Tax on items taken directly to equity

Other comprehensive income, net of tax

Total comprehensive income for the year

Attributable to:
Equity holders of the parent
Non-controlling interests
Total comprehensive income for the year

*  Restated – see note 3 (v).

Consolidated statement of changes in equity
For the year ended 31 December 2013

At 1 January 2013
Total comprehensive income 
attributable to equity shareholders 
of the parent
Shares issued
Dividends declared
Own shares awarded
Transactions with 
non-controlling interests
At 31 December 2013

At 1 January 2012
Total comprehensive income 
attributable to equity shareholders 
of the parent
Dividends declared
Own shares purchased
Own shares awarded
Transactions with 
non-controlling interests
At 31 December 2012

*  See note 37.

Share
capital
£m
353

– 
35
–
–

–
388

353

–
–
–
–

–
353

Attributable to equity holders of the parent
Other 
reserves*
£m
422

Share
premium
£m
258

Retained
earnings
£m
143

– 
–
–
–

–
258

258

–
–
–
–

–
258

(422) 
–
(130)
(2)

(4)
(415)

389

(126) 
(120)
–
(2)

2
143

(96) 
308
–
2

–
636

494

(68) 
–
(6)
2

–
422

Notes

14 

14

Financial statements

2013
£m
(342)

(60)
(1)
(61)

(109)
25
(8)
(4)
(96)
(157)

(499)

(518)
19
(499)

2012*
£m
62

(167)
30
(137)

(95)
(4)
(6)
5
(100)
(237)

(175)

(194)
19
(175)

 Total
£m
1,176

(518) 
343
(130)
–

(4)
867

1,494

(194) 
(120)
(6)
–

2
1,176

NCI
reserve
£m
55

Total
equity
£m
1,231

19 
–
(24)
–

2
52

50

19 
(18)
–
–

4
55

(499) 
343
(154)
–

(2)
919

1,544

(175) 
(138)
(6)
–

6
1,231

Annual Report and Accounts 2013  G4S plc  95 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated statement of fi nancial position
At 31 December 2013

ASSETS
Non-current assets
Goodwill
Other acquisition-related intangible assets
Other intangible assets
Property, plant and equipment
Trade and other receivables
Deferred tax assets

Current assets
Inventories
Investments
Trade and other receivables
Cash and cash equivalents
Assets classifi ed as held for sale

Total assets

LIABILITIES
Current liabilities
Bank overdrafts
Bank loans
Loan notes
Obligations under fi nance leases
Trade and other payables
Current tax liabilities
Provisions
Liabilities associated with assets classifi ed as held for sale

Non-current liabilities
Bank loans
Loan notes
Obligations under fi nance leases
Trade and other payables
Retirement benefi t obligations
Provisions
Deferred tax liabilities

Total liabilities

Net assets

EQUITY
Share capital
Share premium and reserves
Equity attributable to equity holders of the parent
Non-controlling interests
Total equity

Notes

19

19

19

20

24

35

22

23

24

27

26

6

27, 28

28

28

29

30

34

26

28

28

29

30

33

34

35

6

36

2013
£m

1,966
141
77
490
130
184
2,988

117
39
1,394
594
220
2,364

5,352

(22)
(27)
(61)
(21)
(1,172)
(48)
(200)
(133)
(1,684)

(169)
(1,921)
(31)
(13)
(504)
(64)
(47)
(2,749)

2012
£m

2,108
204
87
512
132
179
3,222

128
56
1,506
469
229
2,388

5,610

(17)
(18)
(40)
(18)
(1,193)
(41)
(29)
(52)
(1,408)

(327)
(1,999)
(43)
(18)
(471)
(45)
(68)
(2,971)

(4,433)

(4,379)

919

1,231

388
479
867
52
919

353
823
1,176
55
1,231

The consolidated fi nancial statements were approved by the board of directors and authorised for issue on 31 March 2014.

They were signed on its behalf by:

Ashley Almanza 
Director 

Himanshu Raja
Director

96  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes

Consolidated statement of cash fl ow
For the year ended 31 December 2013

(Loss)/profi t before taxation

Adjustments for:
Finance income
Finance costs
Depreciation of property, plant and equipment
Amortisation of acquisition-related intangible assets
Amortisation of other intangible assets
Goodwill impairment
Acquisition-related costs
Impairment of other assets
Increase/(decrease) in provisions
Additional pension contributions
Profi t on disposal of fi xed assets and subsidiaries
Operating cash fl ow before movements in working capital

Decrease/(increase) in inventories
Decrease/(increase) in receivables
Increase in payables
Net cash fl ow from operating activities of continuing operations
Net cash fl ow from operating activities of discontinued operations
Cash generated by operations

Tax paid
Net cash fl ow from operating activities

Investing activities
Interest received
Cash fl ow from associates
Purchases of non-current assets
Proceeds on disposal of property, plant and equipment 
and intangible assets other than acquisition-related
Acquisition of subsidiaries 
Net cash and overdraft balances acquired
Disposal of subsidiaries
Sale of investments
Net cash used in investing activities

Financing activities
Share issues
Dividends paid to minority interests
Own shares purchased
Dividends paid to equity shareholders of the parent
Other net movement in borrowings
Movement in customer cash balances
Transactions with non-controlling interests
Interest paid
Repayment of obligations under fi nance leases
Net cash fl ow from fi nancing activities

Net increase in cash, cash equivalents and bank overdrafts

Cash, cash equivalents and bank overdrafts at the beginning of the year
Effect of foreign exchange rate fl uctuations on cash held
Cash, cash equivalents and bank overdrafts at the end of the year

38

27

Financial statements

2013
£m
(170)

(15)
143
118
72
24
46
4
24
189
(38)
(24)
373

5
40
42
460
28
488

(88)
400

22
(6)
(210)

11
(23)
(8)
35
16
(163)

343
(24)
–
(130)
(165)
24
(2)
(132)
(9)
(95)

142

472
(27)
587

2012
£m
158

(12)
132
117
84
22
–
7
–
(5)
(37)
(5)
461

(14)
(116)
6
337
35
372

(85)
287

6
3
(160)

23
(101)
15
19
–
(195)

–
(19)
(6)
(120)
324
–
6
(117)
(22)
46

138

370
(36)
472

Annual Report and Accounts 2013  G4S plc  97 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements

1. GENERAL INFORMATION
G4S plc is a company incorporated in the United Kingdom under the Companies Act 1985. The consolidated fi nancial statements incorporate 
the fi nancial statements of the company and entities (its subsidiaries) controlled by the company (collectively comprising the group) and the 
group’s interest in associates and jointly controlled entities made up to 31 December each year. The group operates throughout the world and 
in a wide range of functional currencies, the most signifi cant being the euro, the US dollar and sterling. The group’s fi nancial statements are 
presented in sterling, as the group’s primary listing is in the UK. The address of the registered offi ce is given on page 160.

2. STATEMENT OF COMPLIANCE
The consolidated fi nancial statements of the group have been prepared in accordance with International Financial Reporting Standards adopted 
by the European Union (adopted IFRSs). The company has elected to prepare its parent company fi nancial statements in accordance with UK 
Generally Accepted Accounting Practice (UK GAAP). These are presented on pages 142 to 150.

3. SIGNIFICANT ACCOUNTING POLICIES
(a) Basis of preparation 
The consolidated fi nancial statements of the group have been prepared under the going concern basis and using the historical cost basis, except 
for the revaluation of certain non-current assets and fi nancial instruments. The principal accounting policies adopted are set out below. Judgements 
made by the directors in the application of these accounting policies which have a signifi cant effect on the fi nancial statements, and estimates with 
a signifi cant risk of material adjustment, are discussed in note 4. The directors are confi dent that, after making enquiries and on the basis of current 
fi nancial projections and available facilities, they have a reasonable expectation that the group has adequate resources to continue in operational 
existence for the foreseeable future. Further information on the going concern assessment is given in note 32 on pages 124 to 127.

In preparing the fi nancial statements the notes to the accounts have been presented with regard to the principles set out in the Financial Reporting 
Council’s publication ‘Cutting Clutter’ to make the fi nancial statements easier to follow and more intuitive to provide readers with a clearer 
understanding of the fi nancial performance of the group.

The comparative income statement for the year ended 31 December 2012 has been re-presented for operations qualifying as discontinued during 
the current year. Revenue from continuing operations has been reduced by £273m and PBT has decreased by £7m compared to the fi gures 
published previously. Further details of discontinued operations are presented within note 7. In addition, the comparative consolidated statement 
of fi nancial position as at 31 December 2012 has been restated to refl ect the completion during 2013 of the initial accounting in respect of 
acquisitions made during 2012. Adjustments made to the provisional calculation of the fair values of assets and liabilities acquired amount to £15m, 
with an equivalent decrease in the reported value of goodwill. The impact of these adjustments on the net assets acquired is presented in note 17. 

(b) Changes in presentation of the income statement
During the year the group has enhanced its presentation of business performance by separately disclosing ‘underlying results’. Underlying results 
exclude specifi c items and for the prior year re-present the effect of one-off credits relating to fair value and other provision releases. 

The group’s income statement and segmental analysis note separately identify results before specifi c items. Specifi c items are those that in 
management’s judgement need to be disclosed separately by virtue of their size, nature or incidence. In determining whether an event or 
transaction is specifi c, management considers quantitative as well as qualitative factors such as the frequency or predictability of occurrence. 
Specifi c items include items relating to acquisitions and disposals including amortisation and impairment of acquisition-related intangible assets, 
discontinued operations, restructuring costs and impairments and other one-off items such as the review of the carrying value of assets and 
liabilities performed in 2013 or the impact of the Olympics contract in the prior year.

This is consistent with the way that fi nancial performance is measured by management and reported to the Board and assists in providing 
a meaningful analysis of the underlying results of the group. The directors believe that presentation of the group’s results in this way is relevant 
to an understanding of the group’s fi nancial performance, as specifi c items are identifi ed by virtue of their size, nature or incidence. Any reversal 
arising from a recovery of previously impaired assets will also fl ow through specifi c items such that the underlying results refl ect the ongoing 
recurring results of the business.

Specifi c items may not be comparable to similarly titled measures used by other companies.

Specifi c items for the current and prior years are disclosed in note 8.

(c) Basis of consolidation
Subsidiaries 
Subsidiaries are entities controlled by the group. Control is achieved where the group has the power to govern the fi nancial and operating policies 
of an investee entity so as to obtain benefi ts from its activities, determined either by the group’s ownership percentage, or by the terms of any 
shareholder agreement. In the case of certain investments detailed analysis of the different contracts in place is required, together with a level 
of judgement, to ascertain whether there is control under the defi nition of IAS 27 ‘Separate Financial Statements’ (see note 4).

On acquisition, the assets and liabilities and contingent liabilities of the acquired business are measured at their fair values at the date of acquisition. 
The cost of acquisition is measured as the acquisition date fair value of the assets transferred as consideration to the vendor and does not 
include transaction costs. Any excess of the cost of acquisition over the fair values of the identifi able net assets acquired is recognised as goodwill. 
Any defi ciency in the cost of acquisition below the fair values of the identifi able net assets acquired (i.e. discount on acquisition) is credited to 
the income statement in the year of acquisition.

98  G4S plc  Annual Report and Accounts 2013 

Financial statements

The cost of acquisition includes the present value of deferred and contingent consideration payable, including that in respect of put options held 
by non-controlling shareholders, as estimated at the date of acquisition. For acquisitions prior to 1 January 2010 subsequent changes to the 
present value of the estimate of contingent consideration and any difference upon fi nal settlement of such a liability are recognised as adjustments 
to the cost of acquisition. For acquisitions after 1 January 2010 such changes are recognised in the income statement with respect to contingent 
consideration and in other comprehensive income with respect to put options. Non-controlling interests are stated at their proportion of the 
fair values of the assets and liabilities recognised. Profi ts and losses are applied in the proportion of their respective ownership to the interest 
of the parent and to the non-controlling interest. 

The results of subsidiaries acquired or disposed of during the year are included in the consolidated income statement from the effective date 
of control or up to the effective date of disposal, as appropriate. 

Joint ventures 
A joint venture is a contractual arrangement whereby two or more parties undertake an economic activity that is subject to joint control, 
in that strategic, fi nancial and operating decisions require the unanimous consent of the parties. 

The group’s interest in joint ventures is accounted for using the proportionate consolidation method, whereby the group’s share of the results 
and assets and liabilities of a jointly-controlled entity is combined line by line with similar items in the group’s consolidated fi nancial statements. 

Associates 
An associate is an entity over which the group is in a position to exercise signifi cant infl uence, but not control or joint control, through participation 
in the fi nancial and operating policy decisions of the investee. 

The results and assets and liabilities of associates are incorporated in the group’s consolidated fi nancial statements using the equity method 
of accounting. Investments in associates are carried in the consolidated statement of fi nancial position at cost as adjusted by post-acquisition 
changes in the group’s share of the net assets of the associates, less any impairment in the value of individual investments. Losses of the associates 
in excess of the group’s interest in those associates are not recognised. 

Transactions eliminated on consolidation 
All intra-group transactions, balances, income and expenses are eliminated on consolidation. Where a group company transacts with a joint venture 
or associate of the group, profi ts and losses are eliminated to the extent of the group’s interest in the relevant joint venture or associate. 

(d) Foreign currencies 
The fi nancial statements of each of the group’s businesses are prepared in the functional currency applicable to that business. Transactions in 
currencies other than the functional currency are translated at the rates of exchange prevailing on the dates of the transactions. At each balance 
sheet date, monetary assets and liabilities which are denominated in other currencies are retranslated at the rates prevailing on that date. 
Non-monetary assets and liabilities carried at fair value which are denominated in other currencies are translated at the rates prevailing at the 
date when the fair value was determined. Non-monetary items measured at historical cost denominated in other currencies are not retranslated. 
Gains and losses arising on retranslation are included in the income statement for the period. 

On consolidation, the assets and liabilities of the group’s overseas operations, including goodwill and fair value adjustments arising on their 
acquisition, are translated into sterling at exchange rates prevailing on the balance sheet date. Income and expenses are translated into sterling 
at the average exchange rates for the period (unless this is not a reasonable approximation of the cumulative effect of the rate prevailing on the 
transaction dates, in which case income and expenses are translated at the dates of the transactions). Exchange differences arising are recognised 
in other comprehensive income, together with exchange differences arising on monetary items that are in substance a part of the group’s net 
investment in foreign operations and on borrowings and other currency instruments designated as hedges of such investments where and to 
the extent that the hedges are deemed to be effective. On disposal, translation differences are recognised in the income statement in the period 
in which the operation is disposed of. 

(e) Derivative fi nancial instruments and hedge accounting 
In accordance with its treasury policy, the group only holds or issues derivative fi nancial instruments to manage the group’s exposure to fi nancial 
risk, not for trading purposes. Such fi nancial risk includes the interest risk on the group’s variable-rate borrowings, the fair value risk on the group’s 
fi xed-rate borrowings, commodity risk in relation to its diesel consumption and foreign exchange risk on transactions, on the translation of the 
group’s results and on the translation of the group’s net assets measured in foreign currencies. The group manages these risks through a range 
of derivative fi nancial instruments, including interest rate swaps, fi xed rate agreements, commodity swaps, commodity options, forward foreign 
exchange contracts and currency swaps. 

Derivative fi nancial instruments are recognised in the consolidated statement of fi nancial position as fi nancial assets or liabilities at fair value. 

The gain or loss on re-measurement to fair value is recognised immediately in the income statement, unless the derivatives qualify for hedge 
accounting. Where derivatives do qualify for hedge accounting, the treatment of any resultant gain or loss depends on the nature of the item 
being hedged as described below. 

Fair value hedge 
The change in the fair value of both the hedging instrument and the related portion of the hedged item is recognised immediately in the 
income statement. 

Cash fl ow and net investment hedges 
The change in the fair value of the portion of the hedging instrument that is determined to be an effective hedge is recognised in equity 
and subsequently recycled to the income statement when the hedged cash fl ow or hedged net investment impacts the income statement. 
The ineffective portion of the fair value of the hedging instrument is recognised immediately in the income statement. 

Annual Report and Accounts 2013  G4S plc  99 

Notes to the consolidated fi nancial statements continued

3. SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
(f) Intangible assets 
Goodwill 
All business combinations are accounted for by the application of the acquisition method. Goodwill arising on consolidation represents the excess 
of the cost of acquisition over the group’s interest in the fair value of the identifi able assets and liabilities and contingent liabilities of a subsidiary, 
associate or jointly-controlled entity at the date of acquisition. No goodwill arises on the acquisition of an additional interest from a non-controlling 
interest in a subsidiary as this is accounted for as an equity transaction. Goodwill is stated at cost, less any accumulated impairment losses, and 
is tested annually for impairment or more frequently if there are indications that amounts may be impaired. On disposal of a subsidiary, associate 
or jointly controlled entity, the attributable amount of goodwill is included in the determination of the profi t or loss on disposal. 

Acquisition-related intangible assets 
Intangible assets on acquisitions that are either separable or arising from contractual rights are recognised at fair value at the date of acquisition. 
Such acquisition-related intangible assets include trademarks, technology, customer contracts and customer relationships. The fair value 
of acquisition-related intangible assets is determined by reference to market prices of similar assets, where such information is available, 
or by the use of appropriate valuation techniques, including the royalty relief method and the excess earnings method. 

Acquisition-related intangible assets are amortised by equal annual instalments over their expected economic life. The directors review 
acquisition-related intangible assets on an ongoing basis and, where appropriate, provide for any impairment in value. 

The estimated useful lives are as follows:

Trademarks and technology 
Customer contracts and customer relationships  

up to a maximum of fi ve years
up to a maximum of ten years

Other intangible assets 
Development expenditure represents expenditure incurred in establishing new services and products of the group. Such expenditure is recognised 
as an intangible asset only if the following can be demonstrated: the expenditure creates an identifi able asset, its cost can be measured reliably, 
it is probable that it will generate future economic benefi ts, it is technically and commercially feasible and the group has suffi cient resources 
to complete development. In all other instances, the cost of such expenditure is taken directly to the income statement.

Capitalised development expenditure is amortised over the period during which the expenditure is expected to be revenue-producing, 
up to a maximum of ten years. The directors review the capitalised development expenditure on an ongoing basis and, where appropriate, 
provide for any impairment in value. 

Research expenditure is written off in the year in which it is incurred. 

Capitalised computer software is stated at cost, net of amortisation and any provision for impairment. Amortisation is charged on software 
so as to write off the cost of the assets to their estimated residual values by equal annual instalments over their expected useful economic 
lives up to a maximum of eight years. 

(g) Property, plant and equipment 
Property, plant and equipment is stated at cost, net of accumulated depreciation and any provision for impairment. Depreciation is provided 
on all property, plant and equipment other than freehold land. Depreciation is calculated so as to write off the cost of the assets to their 
estimated residual values by equal annual instalments over their expected useful economic lives as follows: 

Freehold and long leasehold buildings 
Short leasehold buildings (under 50 years)   
Equipment and motor vehicles   

up to 50 years
over the life of the lease 
2 to 10 years

Assets held under fi nance leases are depreciated over the shorter of the expected useful economic life and the term of the relevant lease. 

Where signifi cant, the residual values and the useful economic lives of property, plant and equipment are re-assessed annually. 

(h) Financial instruments 
Financial assets and fi nancial liabilities are recognised when the group becomes a party to the contractual provisions of the instruments. 

Trade receivables 
Trade receivables do not carry interest and are stated initially at their fair value. The carrying amount of trade receivables is reduced through 
the use of a bad debt allowance account. The group provides for bad debts based upon an analysis of those that are past due, in accordance 
with local conditions and past default experience. 

Service concession assets 
Under the terms of a Private Finance Initiative (PFI) or similar project, the risks and rewards of ownership of an asset remain largely with the 
purchaser of the associated services. In such cases, the group’s interest in the asset is classifi ed as a fi nancial asset and included at its discounted 
value within trade and other receivables, to the extent to which the group has an unconditional right to receive cash from the grantor of the 
concession for the construction of the asset. To the extent that the group has the right to charge for the use of such an asset, conditional upon 
the extent of the use, the group recognises an intangible asset. 

Current asset investments 
Current asset investments comprise investments in securities which are classifi ed as held-for-trading. They are initially recognised at cost, 
including transaction costs, and subsequently measured at fair value. Gains and losses arising from changes in fair value are recognised in the 
income statement. 

100  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
Financial statements

Cash and cash equivalents 
Cash and cash equivalents comprise cash balances and call deposits. Bank overdrafts that are repayable on demand and that form an integral 
part of the group’s cash management are included as a component of cash and cash equivalents for the purpose of the statement of cash fl ow. 

Interest-bearing borrowings 
Interest-bearing bank overdrafts, loans and loan notes are recognised at the value of proceeds received, net of direct issue costs. Finance charges, 
including premiums payable on settlement or redemption and direct issue costs, are recognised in the income statement on an accrual basis using 
the effective interest method. 

Trade payables 
Trade payables are not interest-bearing and are stated initially at fair value. 

Equity instruments 
Equity instruments issued by the group are recorded at the value of proceeds received, net of direct issue costs. 

(i) Inventories 
Inventories are valued at the lower of cost and net realisable value. Cost represents expenditure incurred in the ordinary course of business 
in bringing inventories to their present condition and location and includes appropriate overheads. Cost is calculated using either the weighted 
average or the fi rst-in-fi rst-out method. Net realisable value is based on estimated selling price, less further costs expected to be incurred 
to completion and disposal. 

(j) Impairment 
The carrying value of the group’s assets, with the exception of inventories and deferred tax assets, is reviewed on an ongoing basis for any 
indication of impairment and, if any such indication exists, the assets’ recoverable amount is estimated. An impairment loss is recognised 
in the income statement whenever the carrying value of an asset or its cash-generating unit exceeds its recoverable amount. 

An impairment loss in respect of goodwill is not reversed. In respect of any other asset, an impairment loss is reversed if there has been 
a change in the estimates used to determine its recoverable amount. The amount of the reversal is limited such that the asset’s carrying amount 
does not exceed that which would have been determined (after depreciation and amortisation) if no impairment loss had been recognised. 

(k) Employee benefi ts 
Retirement benefi t costs 
Payments to defi ned contribution schemes are charged as an expense as they fall due. Payments made to state-managed retirement benefi t 
schemes are dealt with as payments to defi ned contribution schemes where the group’s obligations under the schemes are equivalent to those 
arising in a defi ned contribution retirement benefi ts scheme. 

The retirement benefi t obligation recognised in the consolidated statement of fi nancial position represents the present value of the defi ned 
benefi t obligation as adjusted for unrecognised past service cost, reduced by the fair value of scheme assets. Any asset resulting from the calculation 
is limited to unrecognised past service cost plus the present value of available refunds and reductions in future contributions to the scheme.

For defi ned benefi t plans, the cost charged to the income statement consists of current service cost, net interest cost, and past service cost. 
The fi nance element of the pension charge is shown in fi nance expense and the remaining service cost element is charged as a component 
of employee costs in the income statement. Actuarial gains and losses and other remeasurement gains and losses are recognised immediately 
in full through the statement of comprehensive income. 

Share-based payments
The group issues equity-settled share-based payments to certain employees. The fair value of share-based payments is determined at the date 
of grant and expensed, with a corresponding increase in equity, on a straight-line basis over the vesting period, based on the group’s estimate 
of the shares that will eventually vest. The amount expensed is adjusted over the vesting period for changes in the estimate of the number 
of shares that will eventually vest, save for changes resulting from any market-related performance conditions. 

(l) Provisions and contingent liabilities
Provisions are recognised when a present legal or constructive obligation exists for a future liability in respect of a past event and where the 
amount of the obligation can be estimated reliably. The amount recognised as a provision is the group’s best estimate of the cost of settlement 
at the end of the reporting period. 

In respect of claims and litigation, the group provides for anticipated costs where an outfl ow of resources is considered probable and a reasonable 
estimate can be made of the likely outcome. For all risks, the ultimate liability may vary from the amounts provided and will be dependent upon 
the eventual outcome of any settlement. Management exercise judgement in measuring the exposures to contingent liabilities (see note 34) 
through assessing the likelihood that a potential claim or liability will arise and in quantifying the possible range of fi nancial outcomes.

Where the time value of money is material, provisions are stated at the present value of the expected expenditure using an appropriate 
discount rate. 

(m) Restructuring provision
A restructuring provision is recognised when the group has developed a detailed formal plan for the restructuring and has raised a valid 
expectation in those affected that it will carry out the restructuring by starting to implement the plan or announcing its main features to those 
affected by it. The measurement of a restructuring provision includes only the direct expenditures arising from the restructuring, which are 
those amounts that are both necessarily entailed by the restructuring and not associated with the ongoing activities of the entity.

Annual Report and Accounts 2013  G4S plc  101 

Notes to the consolidated fi nancial statements continued

3. SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
(n) Revenue recognition 
Revenue 
Revenue represents amounts receivable for goods and services provided in the normal course of business and is measured at the fair value 
of the consideration received or receivable, net of discounts, VAT and other sales-related taxes. Revenue for manned security and cash solutions 
products and for recurring services in security systems products is recognised to refl ect the period in which the service is provided. Revenue 
on security systems installations is recognised either on completion in respect of product sales, or in accordance with the stage of completion 
method in respect of construction contracts. 

Construction contracts 
Where signifi cant, security system installations with a contract duration in excess of one month are accounted for as construction contracts. 
Where the outcome of a construction contract can be estimated reliably, revenue and costs are recognised by reference to the stage of 
completion of the contract activity at the balance sheet date. This is measured either by the proportion that contract costs incurred for work to 
date bear to the estimated total contract costs or by the proportion that the sales value of work completed to date bears to the total sales value. 
Variations in contract work, claims and incentive payments are included to the extent that it is likely that they will be agreed with the customer. 

Where the outcome of a construction contract cannot be estimated reliably, contract revenue is recognised to the extent of contract costs 
incurred that are deemed likely to be recoverable. Contract costs are recognised as expenses as they are incurred. Where it is probable that 
total contract costs will exceed total contract revenue, the expected loss is recognised immediately as an expense in the income statement. 

Construction contracts are recognised in the consolidated statement of fi nancial position at cost plus profi t recognised to date, less provision 
for foreseeable losses and less progress billings. Balances are not offset. 

(o) Pre-contract costs
Pre-contract costs in respect of major outsourcing contracts incurred after the point at which the group achieves preferred bidder status 
(at which point it is considered probable that the contract will be obtained) are capitalised and expensed over the life of the contract subject to 
recoverability criteria. Costs incurred prior to this point are expensed as incurred. Capitalised costs are expensed immediately in the event that 
preferred bidder status is not followed by the award of the contract.

(p) Onerous contracts
Onerous contract provisions are recognised for losses on contracts where the forecast costs of fulfi lling the contract throughout the contract 
period exceed the forecast income receivable. Management plans to recover the position on loss-making contracts require a level of judgement 
and are only taken into account in the calculation of the onerous contract provision when implementation has commenced and tangible evidence 
exists of benefi ts being delivered. The provision is calculated based on discounted cash fl ows to the end of the contract.

In-year losses from onerous contracts will continue to be reported in underlying earnings as they are incurred, whilst provisions for future losses 
on onerous contract provisions will be charged and unwound through specifi c items.

Vacant property provisions are recognised when the group has committed to a course of action that will result in the property becoming vacant. 
The provision is calculated based on discounted cash fl ows to the end of the lease taking into account expected future sub-lease income.

(q) Interest 
Interest income is accrued on a time basis by reference to the principal outstanding and at the effective interest rate applicable. This is the rate 
that exactly discounts estimated future cash receipts through the expected life of the fi nancial asset’s net carrying amount. Borrowing costs are 
recognised as an expense in the income statement.

(r) Income taxes 
Tax is recognised in the income statement except to the extent that it relates to items recognised in equity, in which case it is recognised in equity 
or other comprehensive income. The tax expense represents the sum of current tax and deferred tax. 

Current tax is based on taxable profi t for the year. Taxable profi t differs from net profi t as reported in the income statement because it excludes 
items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. 
The group’s liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the balance sheet date. 

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and liabilities in 
the consolidated fi nancial statements and the corresponding tax bases used in the computation of taxable profi t, and is accounted for using 
the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences. Deferred tax assets are 
recognised to the extent that it is probable that taxable profi ts will be available against which deductible temporary differences can be utilised. 

Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and interests in joint ventures, 
except where the group is able to control the reversal of the temporary difference and it is probable that the temporary difference will not 
reverse in the foreseeable future. 

The carrying amount of each deferred tax asset is reviewed at each balance sheet date and reduced to the extent that it is no longer probable 
that suffi cient taxable profi ts will be available to allow all or part of the asset to be recovered. 

Deferred tax is measured based on the tax rates that have been enacted or substantively enacted by the end of the reporting period. 

Tax liabilities or refunds may differ from those anticipated due to changes in tax legislation, differing interpretation of tax legislation and 
uncertainties surrounding the application of tax legislation. In situations where uncertainty exists, provision is made for contingent tax liabilities 
and assets on the basis of management judgement following consideration of the available relevant information.

102  G4S plc  Annual Report and Accounts 2013 

Financial statements

(s) Leasing
Leases are classifi ed as fi nance leases when the terms of the lease transfer substantially all of the risks and rewards of ownership to the lessee. 
On occasion this classifi cation requires a level of judgement. All other leases are classifi ed as operating leases. 

Assets held under fi nance leases are recognised at the inception of the lease at their fair value or, if lower, at the present value of the minimum 
lease payments. The corresponding liability to the lessor is included in the consolidated statement of fi nancial position as a fi nance lease obligation. 
Lease payments made or received are apportioned between fi nance charges or income and the reduction of the lease liability or asset so as 
to produce a constant rate of interest on the outstanding balance of the liability or asset. 

Rentals payable or receivable under operating leases are charged or credited to income on a straight-line basis over the lease term, as are 
incentives to enter into operating leases. 

(t) Non-current assets held for sale and discontinued operations 
Non-current assets (and disposal groups) classifi ed as held for sale are measured at the lower of carrying amount and fair value less costs to sell. 

Non-current assets and disposal groups are classifi ed as held for sale if their carrying amount will be recovered through a sale transaction rather 
than through continuing use. This condition is regarded as met only when the sale is highly probable and the asset (or disposal group) is available 
for immediate sale in its present condition. The group must be committed to the sale which should be expected to qualify for recognition 
as a completed sale within one year from the date of classifi cation. 

A discontinued operation is a component of the group’s business that represents a separate major line of business or geographical area 
of operations or is a subsidiary acquired exclusively with a view to resale that has been disposed of, has been abandoned or meets the criteria 
to be classifi ed as held for sale. 

(u) Dividend distribution 
Dividends are recognised as distributions to equity holders in the period in which they are paid or approved by the shareholders 
in general meeting.

(v) Adoption of new and revised accounting standards and interpretations
In the year ended 31 December 2013, the group adopted the following new standards and amendments:

 – As a result of the amendment to IAS 19 (2011), the group has changed its accounting policy with respect to the basis for determining the 

income or expense related to its post-employment defi ned benefi t plans.

The amendment makes changes to the recognition, measurement and disclosure of the defi ned benefi t expense, in particular requiring that 
the return on investment assets recognised in the income statement be calculated at the same interest rate as that used for calculating the 
fi nance cost on the obligations, and to the disclosures of employee benefi ts. 

Pensions interest has therefore been restated for the change in calculation of the net pension interest charge, resulting in an additional £14m 
interest cost for the year ended 31 December 2013 and £7m additional interest cost for the year ended 31 December 2012.

The amendments also require that the group re-allocates pension administration costs from its previous classifi cation within fi nance income 
through other comprehensive income (OCI) to disclosing it within PBITA. Current year and prior year PBITA has reduced by £3m as a result 
of this restatement.

 – As a result of the amendments to IAS 1 ‘Presentation of Financial Statements’, the group has modifi ed the presentation of items of 

comprehensive income in its condensed consolidated statement of comprehensive income, to present separately items that would be 
reclassifi ed to profi t or loss in the future from those that would never be reclassifi ed. Comparative income has also been re-presented 
accordingly. The adoption of the amendment to IAS 1 has no impact on the recognised assets, liabilities and comprehensive income of the group.

 – The group also adopted IFRS 13 ‘Fair Value Measurement’ during the year. This has not resulted in any signifi cant impact on the group’s results 

for the year ended 31 December 2013 or the year ended 31 December 2012.

The group has not adopted early any standard, amendment or interpretation. A number of new standards, amendments to standards and 
interpretations have been announced but are not yet effective for the year ended 31 December 2013. Those that are expected to have an impact 
on the group accounts are detailed below:

 – IFRS 10 (2011) ‘Consolidated Financial Statements’, which replaces parts of IAS 27 ‘Consolidated and Separate Financial Statements’ and all 
of SIC-12 ‘Consolidation – Special Purpose Entities’, introduces a new control model that focuses on whether the group has power over an 
investee, exposure or rights to variable returns from its involvement with the investee and the ability to use its power to affect those returns. 
This differs from the previous approach where one of the main criteria used to consolidate was to have the power to govern the fi nancial 
and operating policies of the entity. Apart from certain exceptions within the Asia Middle East region (including certain business in Kuwait, 
Saudi Arabia and Qatar) it is expected that under the terms of the existing shareholder agreements the remainder of the group’s principal 
subsidiaries (see note 43) will continue to be consolidated upon adoption of IFRS 10 (2011). Those entities which do not meet the IFRS 10 
(2011) criteria to be consolidated will be accounted for generally as joint ventures under the new IFRS 11 ‘Joint Arrangements’.

 – IFRS 11 ‘Joint Arrangements’ replaces IAS 31 ‘Interests in Joint Ventures’ and SIC-13 ‘Jointly Controlled Entities – Non-monetary Contributions 
by Vendors’ and removes the option to account for jointly controlled entities using the proportionate consolidation method. Instead all jointly 
controlled entities will be accounted for using the equity method of accounting, similar to that used to account for associates under the current 
standards. As the group currently applies the proportionate method of accounting to its jointly controlled entities this will impact the group’s 
consolidated income statement and consolidated statement of fi nancial position.

Annual Report and Accounts 2013  G4S plc  103 

Notes to the consolidated fi nancial statements continued

3. SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Had the group applied IFRS 10 (2011) and IFRS 11 to its accounts for the year ended 31 December 2013 and 31 December 2012 it would have 
had the following estimated impact on the group’s consolidated income statement, statement of fi nancial position and statement of cash fl ow.

Year ended 31 December 2013
Adjustments 
£m

As reported
£m

New basis
£m

Year ended 31 December 2012

As reported
£m

Adjustments 
£m

New basis
£m

Income statement 
Revenue
PBITA before specifi c items
PBT*
Tax*
PAT*

Non-controlling interests*

Profi t to equity holders*

Statement of fi nancial position
Non-current assets
Current assets
Total assets

Current liabilities
Non-current liabilities
Total liabilities

Net assets

Non-controlling interests

Statement of cash fl ow
Net cash fl ow from operating activities
Net cash fl ow from investing activities
Net cash fl ow from fi nancing activities
Net increase/(decrease) in cash

7,428
442
314
(75)
239

(25)

214

2,988
2,364
5,352

(1,684)
(2,749)
(4,433)

919

52

400
(163)
(95)
142

(317)
(32)
(27)
2
(25)

25

–

18
(167)
(149)

74
48
122

(27)

(27)

(42)
30
3
(9)

7,111
410
287
(73)
214

–

214

3,006
2,197
5,203

(1,610)
(2,701)
(4,311)

892

25

358
(133)
(92)
133

7,024
470
353
(83)
270

(22)

248

3,222
2,388
5,610

(1,408)
(2,971)
(4,379)

1,231

55

287
(195)
46
138

(277)
(27)
(15)
–
(15)

15

–

18
(147)
(129)

80
18
98

(31)

(31)

(41)
14
25
(2)

6,747
443
338
(83)
255

(7)

248

3,240
2,241
5,481

(1,328)
(2,953)
(4,281)

1,200

24

246
(181)
71
136

*   Excluding specifi c items, amortisation of acquisition-related intangible assets, goodwill impairment, acquisition-related expenses and profi t on disposal of assets and 

subsidiaries. 2012 results also exclude the impact of the Olympics contract.

 – IFRS 12 ‘Disclosure of Interest in Other Entities’ is a new and comprehensive standard on disclosure requirements for all forms of interest 

in other entities, including joint arrangements, associates, special purpose vehicles and other off balance sheet vehicles. The standard includes 
disclosure requirements for entities within the scope of IFRS 10 (2011) and IFRS 11.

 – IFRS 10 (2011), IFRS 11 and IFRS 12 together form a suite of standards that are effective from 1 January 2013. However they have been 

endorsed by the EU to be applied from 1 January 2014. The group will therefore adopt all three standards for its fi nancial statements for the 
year ended 31 December 2014. 

4. ACCOUNTING ESTIMATES, JUDGEMENTS AND ASSUMPTIONS
The preparation of fi nancial statements in conformity with adopted IFRSs requires management to make judgements, estimates and assumptions 
that affect the application of the group’s accounting policies, which are described in note 3, with respect to the carrying amounts of assets and 
liabilities at the date of the fi nancial statements, the disclosure of contingent assets and liabilities at the date of the fi nancial statements and the 
reported amounts of income and expenses during the reporting period. These judgements, estimates and associated assumptions are based 
on historical experience and various other factors that are believed to be reasonable under the circumstances, including current and expected 
economic conditions, and in some cases, actuarial techniques. Although these judgements, estimates and associated assumptions are based 
on management’s best knowledge of current events and circumstances, the actual results may differ. 

Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period 
in which the estimate is revised and in any future periods affected.

The judgements, estimates and assumptions which are of most signifi cance in preparing the group’s 2013 accounts are detailed below:

Review of the carrying value of assets and liabilities
In 2013 the group carried out a review of the carrying value of its assets and liabilities as at 31 December 2012, taking into account any changes in 
facts or circumstances since that date. The purpose of this review was to ensure that the fi nancial statements were presented in a more balanced 
way. This exercise required a level of judgement and in many cases taking a more balanced judgement based on the group’s current understanding 
of circumstances surrounding each issue. The results of the review are presented within ‘specifi c items’ given the one-off nature of the review 
performed and are disclosed in note 8. 

104  G4S plc  Annual Report and Accounts 2013 

Financial statements

Contract portfolio review
The group delivers outsourcing services that in some circumstances can be complex in nature and may be governed by unique contractual 
arrangements. There is a risk that revenue recognition on these contracts is not in accordance with contractual entitlements and therefore 
provisions may be required to be recognised within ‘contract provisions’ (see note 34). Estimates and judgements are therefore required 
to determine the appropriate level of provisioning applied to these contracts.

Compliance with foreign ownership rules and consolidation of subsidiaries
The group has a diverse set of complex ownership structures, which are sometimes driven by local laws and regulations relating to foreign 
ownership. In some instances the group operates through local structures with limited direct share ownership of the business but exercises control 
through shareholder agreements. In determining whether some group entities qualify for consolidation under IAS 27 ‘Separate Financial 
Statements’, professional and legal advice is sought and a level of judgement is required. Consolidation of any of these entities would be at risk if 
the group’s ability to enforce its rights of control were successfully challenged. Furthermore, as set out in note 3(v), following the adoption of IFRS 
10 ‘Consolidated Financial Statements’ in 2014, the group expects to cease to consolidate some of these entities and will equity account for them.

Carrying value of goodwill
The group tests tangible and intangible assets, including goodwill, for impairment on an annual basis or more frequently if there are indications that 
amounts may be impaired. The impairment analysis for such assets is based principally upon discounted estimated future cash fl ows from the use 
and eventual disposal of the assets. Such an analysis includes the estimation of future results, cash fl ows, annual growth rates and discount rates. 
Judgement is required in relation to the achievability of the long-term business plan and macroeconomic assumptions underlying the valuation 
process. In certain circumstances, where market prices can be ascertained (for example through recent transactions), fair value less costs to sell 
is used as a basis for the recoverable amount. This involves judgements and estimates to apply reasonable valuations techniques and to estimate 
future selling costs. The full methodology and results of the group’s impairment testing is presented in note 19.

Discontinued operations
The group normally has business disposals underway at any reporting date. There is a risk that any such businesses may not meet the accounting 
standard’s criteria for presentation as discontinued at the balance sheet date either because they are not a separate major line of business 
or there is uncertainty as to the likelihood of achieving the sale or the realisable value on disposal (see note 7). The latter requires a level 
of judgement due to the range of potential sale prices.

Taxation
The group operates in many tax jurisdictions including countries where the tax legislation is not consistently applied and under some complex 
contractual circumstances where the responsibility for tax arising is not always clear. Management are required to apply judgements and estimates 
to determine the appropriate amount of tax to provide for and any required disclosure around contingent tax liabilities at each period end.

Valuation of retirement benefi t obligations
The valuation of defi ned retirement benefi t schemes is arrived at using the advice of qualifi ed independent actuaries who use the projected 
unit credit method for determining the group’s obligations. This methodology requires the use of a variety of assumptions and estimates, including 
the appropriate discount rate, the expected return on scheme assets, mortality assumptions, future service and earnings increases of employees 
and infl ation. Full details of the group’s retirement benefi t obligations, including an analysis of the sensitivity of the calculations to the key 
assumptions are presented in note 33.

5. REVENUE
An analysis of the group’s revenue, as defi ned by IAS 18 ‘Revenue’, is as follows:

Continuing operations
Sale of goods
Rendering of services
Revenue from construction contracts
Revenue from continuing operations as presented in the consolidated income statement

Discontinued operations
Sale of goods
Rendering of services
Revenue from construction contracts
Revenue from discontinued operations

Other operating income
Interest income
Total other operating income

Total revenue as defi ned by IAS 18

Notes

6

6,7

2013
£m

165
7,064
199
7,428

1
609
12
622

15
15

2012
£m

154
6,853
221
7,228

1
808
2
811

12
12

8,065

8,051

Annual Report and Accounts 2013  G4S plc  105 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

6. OPERATING SEGMENTS
The group operates on a worldwide basis and derives a substantial proportion of its revenue, PBITA and PBIT from each of the following 
six geographic regions: Africa, Asia Middle East, Latin America, Europe, North America and UK & Ireland. For each of the reportable segments, 
the group executive committee (the chief operating decision maker) reviews internal management reports on a regular basis. This presentation 
has been re-aligned during the year to more closely refl ect internal management reporting which is based on geographical regions.

Segment information is presented below:

Revenue by reportable segment 
and geographical area
Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland
Total revenue before Olympics
Olympics revenue
Total revenue

Revenue from internal and external 
customers by product
Secure solutions
Cash solutions
Total revenue

Continuing
operations
2013
£m
486
1,567
717
1,648
1,358
1,652
7,428
–
7,428

Total gross
segment
revenue
2013
£m
6,735
1,325
8,060

Discontinued
operations
2013
£m
8
5
–
164
445
–
622
–
622

 Total
2013
£m
494
1,572
717
1,812
1,803
1,652
8,050
–
8,050

Inter-segment
revenue
2013
£m
(8)
(2)
(10)

 External
revenue
2013
£m
6,727
1,323
8,050

Continuing
operations
2012
£m
465
1,353
644
1,604
1,338
1,620
7,024
204
7,228

Total gross
segment
revenue
2012
£m
6,737
1,307
8,044

Inter-segment sales are charged at prevailing market prices. Refer to note 7 for details on discontinued operations.

PBITA by reportable segment and 
geographical area
Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland
PBITA before head offi ce costs
Head offi ce costs
PBITA before specifi c items
Specifi c items:
Contracts review
Review of assets and liabilities
Sub total
One-off credits
Olympics
Restructuring costs
Total specifi c items
Total PBITA
Goodwill impairment
Amortisation of acquisition-related 
intangible assets
Acquisition-related expenses
Profi t on disposal of assets and subsidiaries
Total PBIT

Continuing
operations
2013
£m
39
129
48
92
56
122
486
(44)
442

Discontinued
operations
2013
£m
(5)
3
–
(8)
15
–
5
–
5

(136)
(182)
(318)
–
–
(68)
(386)
56
(46)

(72)
(4)
24
(42)

–
(23)
(23)
–
–
(2)
(25)
(20)
(80)

(4)
–
–
(104)

 Total
2013
£m
34
132
48
84
71
122
491
(44)
447

(136)
(205)
(341)
–
–
(70)
(411)
36
(126)

(76)
(4)
24
(146)

Continuing
operations
2012
£m
35
108
48
108
73
145
517
(47)
470

–
–
–
24
(88)
(42)
(106)
364
–

(84)
(7)
5
278

Discontinued
operations
2012
£m
15
73
1
184
538
–
811
–
811

Inter-segment
revenue
2012
£m
(5)
–
(5)

Discontinued
operations
2012
£m
2
1
–
(2)
11
–
12
–
12

–
–
–
–
–
(8)
(8)
4
(35)

(5)
–
–
(36)

 Total
2012
£m
480
1,426
645
1,788
1,876
1,620
7,835
204
8,039

 External
revenue
2012
£m
6,732
1,307
8,039

 Total
2012
£m
37
109
48
106
84
145
529
(47)
482

–
–
–
24
(88)
(50)
(114)
368
(35)

(89)
(7)
5
242

Continuing PBIT as stated above is equal to PBIT as disclosed in the income statement. Discontinued PBIT as stated above is analysed in note 7.

106  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
Financial statements

Segment assets and liabilities
The following information is analysed by reportable segment and by the geographical area in which the assets are located: 

Total assets and liabilities
By reportable segment and geographical area
Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland
Inter-segment trading balances
Total segment assets and liabilities
Head offi ce
Total operating assets and liabilities
Non-operating assets and liabilities
Total assets and liabilities

Total
assets
2013
£m

240
736
345
880
818
1,397
(192)
4,224
115
4,339
1,013
5,352

Total
assets
2012
£m

250
762
425
888
964
1,480
(218)
4,551
140
4,691
919
5,610

Total
liabilities
2013
£m

Total
liabilities
2012
£m

(76)
(247)
(104)
(360)
(184)
(493)
192
(1,272)
(86)
(1,358)
(3,075)
(4,433)

(73)
(215)
(105)
(348)
(205)
(357)
218
(1,085)
(65)
(1,150)
(3,229)
(4,379)

Included within operating and non-operating assets are £179m (2012: £183m) and £41m (2012: £46m) respectively relating to disposal groups 
classifi ed as held for sale. Included within operating and non-operating liabilities are £93m (2012: £36m) and £40m (2012: £16m) respectively 
relating to liabilities associated with disposal groups classifi ed as held for sale. Disposal groups are analysed in note 26.

Non-current operating assets 
By reportable segment and geographical area
Africa
North America
Latin America
Asia Middle East
Europe
UK & Ireland
Total segment assets
Head offi ce
Total non-current operating assets
Non-operating assets
Less: Non-current assets held for sale
Total non-current assets

2013 
£m

136
409
223
530
505
1,027
2,830
46
2,876
214
(102)
2,988

2012 
£m

152
431
297
521
598
1,059
3,058
56
3,114
202
(94)
3,222

Non-operating assets and liabilities comprise fi nancial assets and liabilities, taxation assets and liabilities and retirement benefi t obligations. 

Other information 

By reportable segment
Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland
Head offi ce
Total

Impairment
losses
recognised
in income
2013
£m
12
5
–
14
105
7
7
150

 Depreciation
and
amortisation
2013
£m
14
34
21
41
29
86
2
227

Impairment
losses 
recognised 
in income
2012
£m
–
–
–
–
35
–
–
35

 Depreciation
and
amortisation
2012
£m
15
34
19
48
35
87
2
240

 Capital
additions
2013
£m
27
40
14
47
11
65
3
207

 Capital
additions
2012
£m
16
32
98
50
11
56
5
268

Annual Report and Accounts 2013  G4S plc  107 

 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

7. DISCONTINUED OPERATIONS
Operations qualifying as discontinued in 2012 mainly comprised the cash and secure solutions businesses in Pakistan, which were disposed 
of in October 2012, the justice business in the United States of America, which was disposed of in April 2012, and the group’s classifi ed 
US Government Solutions business.

The classifi ed US Government Solutions business is still included within discontinued operations as at 31 December 2013 as it was held for sale 
at that date. Due to circumstances beyond the group’s control, mainly relating to the impact on market sentiment arising out of political uncertainty 
culminating with the US Government shutdown in early October 2013, the sale process has been extended and has now taken over 12 months 
since the previous year end. The sale process has progressed to a stage of negotiation with potential buyers and the group is confi dent a sale 
will be agreed in 2014.

Operations qualifying as discontinued in 2013 also included the group’s cash business in Canada and the group’s remaining business in Norway, 
both of which were sold in January 2014. 

The results of the discontinued operations are presented below:

Revenue
Expenses
Underlying PBITA
Review of assets and liabilities
Restructuring costs
Total PBITA
Impairment of goodwill and other assets to net recoverable amount
Amortisation of acquisition-related intangible assets
Operating loss before interest and taxation (PBIT)
Net fi nance costs
Attributable tax (charge)/credit
Total operating loss for the year
Loss on disposal of discontinued operations
Net loss attributable to discontinued operations

2013
£m
622
(617)
5
(23)
(2)
(20)
(80)
(4)
(104)
(1)
(8)
(113)
(3)
(116)

2012
£m
811
(799)
12
–
(8)
4
(35)
(5)
(36)
(6)
6
(36)
(20)
(56)

The effect of discontinued operations on segment results is disclosed in note 6. 

The impairment of goodwill and other assets in 2013 and 2012 relates to the US Government Solutions business and reduces the carrying value 
of its net assets down to their recoverable amount.

Cash fl ows from discontinued operations included in the consolidated cash fl ow statement are as follows:

Net cash fl ows from operating activities (after tax)
Net cash fl ows from investing activities
Net cash fl ows from fi nancing activities

8. PROFIT FROM OPERATIONS BEFORE INTEREST AND TAXATION (PBIT)
The income statement can be analysed as follows:

Continuing operations
Revenue
Cost of sales
Gross profi t
Administration expenses
PBIT

2013
£m
30
(18)
19
31

2013
£m
7,428
(6,066)
1,362
(1,404)
(42)

2012
£m
35
(1)
(6)
28

2012
£m
7,228
(5,812)
1,416
(1,138)
278

Cost of sales includes a charge resulting from the group’s review of assets and liabilities of £98m (2012: £nil) and a provision for the review 
of contracts of £27m (2012: £nil). Cost of sales in 2012 included a £70m net loss relating to the Olympics contract. 

Administration expenses include £72m of amortisation of acquisition-related intangible assets (2012: £84m), £4m of acquisition-related expenses 
(2012: £7m) and are net of a £24m profi t recognised on the disposal of the group’s secure archiving business in Colombia (2012: £5m profi t 
on disposal of assets and subsidiaries).

Administration expenses also include a £46m charge relating to goodwill impairment made at the half year (2012: £nil), a charge resulting 
from the group’s review of assets and liabilities of £84m (2012: £nil), a provision for the settlement on the UK Electronic Monitoring contract and 
two smaller contracts of £109m (2012: £nil) and restructuring costs of £68m (2012: £42m). Further details of specifi c items are given below. 
Administration expenses in 2012 included £24m of one-off credits relating to fair value and other provision releases and a charge of £18m for 
sponsorship and other costs relating to the Olympics contract.

108  G4S plc  Annual Report and Accounts 2013 

 
 
Financial statements

Specifi c items
Specifi c items have been excluded from underlying results to provide a clear comparison of the underlying trading performance of the group. 
These items are set out below:

Contracts review
Review of assets and liabilities
Impairment of fi xed assets
Current asset write-downs
Impairment of receivables 
Creditors, claims and provisions
Total review of assets and liabilities
Subtotal
Restructuring
Total specifi c items

As at 
30 June 
2013
£m
–

Since 
30 June 
2013
£m
136

As at 
31 December 
2013
£m
136

23
17
52
40
132
132
4
136

3
17
7
23
50
186
64
250

26
34
59
63
182
318
68
386

Contracts review
A global fi nancial review of 163 contracts, including UK Electronic Monitoring and other contracts, with annualised revenues of around £2bn 
resulted in a £136m charge. For more details of the UK Electronic Monitoring settlement please see note 34 on page 135.

Review of assets and liabilities
A review of the group’s assets and liabilities applying more balanced judgements was initiated in the fi rst half of 2013, resulting in a PBITA charge 
of £132m. This was extended to cover all legal entities during the second half of the year. Completion of this review resulted in a further charge of 
£50m, bringing the full-year charge to PBITA of £182m. The total charge related principally to impairment of fi xed assets, inventory obsolescence, 
write down of receivables and the recognition of employee related liabilities. 

Restructuring costs
Restructuring charges of £68m (2012: £42m) were incurred during the year. These include £35m in respect of restructuring programmes in the UK 
& Ireland, Finland and other European businesses. Acceleration of the restructuring programme in the fourth quarter, primarily in the Netherlands, 
Belgium and in North America, resulted in additional charges of £33m.

9. PROFIT FROM OPERATIONS
Profi t from continuing and discontinued operations has been arrived at after charging/(crediting):

Continuing
2013
£m

Discontinued
2013
£m

Notes

Total
2013
£m

Continuing
2012
£m

Discontinued
2012
£m

Total
2012
£m

Cost of sales
Cost of inventories recognised as an expense
Net loss on Olympics contract
Contracts review
Review of assets and liabilities

Administration expenses
Acquisition-related expenses
Sponsorship and other costs on Olympics 
contract
Restructuring costs
Amortisation of acquisition-related 
intangible assets
Goodwill impairment
Contracts review
Review of assets and liabilities
One-off credits
Amortisation of other intangible assets
Depreciation of property, plant and equipment
Profi t on disposal of property, 
plant and equipment
(Profi t)/loss on disposal of subsidiaries
Impairment of trade receivables
Litigation settlements
Research and development expenditure
Operating lease rentals payable
Operating sub-lease rentals receivable

8

8

8

8

8

19

8

8

18

108
–
27
98

4

–
68

72
46
109
84
–
24
118

–
(24)
20
1
5
135
(16)

5
–
–
–

–

–
2

4
80
–
23
–
2
7

–
3
–
–
–
5
–

113
–
27
98

4

–
70

76
126
109
107
–
26
125

–
(21)
20
1
5
140
(16)

84
70
–
–

7

18
42

84
–
–
–
(24)
22
117

(3)
(2)
28
1
5
126
(14)

6
–
–
–

–

–
8

5
35
–
–
–
2
10

–
20
–
–
–
5
–

90
70
–
–

7

18
50

89
35
–
–
(24)
24
127

(3)
18
28
1
5
131
(14)

Annual Report and Accounts 2013  G4S plc  109 

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

10. AUDITORS’ REMUNERATION

Fees payable to the company’s auditor for the audit of the company’s annual report and accounts

Fees payable to the company’s auditor and its associates for other services:
The audit of the company’s subsidiaries pursuant to legislation
All other services*

*  Other services includes the provision of tax and non-audit advisory services.

2013
£m
1

6
1

2012
£m
1

5
1

The Corporate Governance Report on pages 52 to 60 outlines the company’s established policy for ensuring that audit independence is not 
compromised through the provision by the company’s auditor of other services.

11. STAFF COSTS AND EMPLOYEES
The average monthly number of employees, in continuing and discontinued operations, including executive directors was:

By reportable segment and geographical area
Africa
Asia Middle East
Latin America
Europe
North America
UK & Ireland
Head offi ce 
Total average number of employees

Their aggregate remuneration, in continuing and discontinued operations, comprised:

Wages and salaries
Social security costs
Employee benefi ts 
Total staff costs

2013
Number

2012 
Number

113,964
262,818
75,118
72,152
60,238
44,672
173
629,135

2013
£m
4,665
561
215
5,441

112,347
277,028
67,190
82,333
59,062
50,168
126
648,254

2012
£m
4,689
552
211
5,452

Information on directors’ remuneration, long-term incentive plans, pension contributions and entitlements is set out in the Directors’ Remuneration 
Report on pages 64 to 79.

12. FINANCE INCOME

Interest income on cash, cash equivalents and investments
Other interest income
Loss arising from change in fair value of derivative fi nancial instruments hedging loan notes
Gain arising from fair value adjustment to the hedged loan note items 
Total fi nance income

13. FINANCE COSTS

Interest on bank overdrafts and loans
Interest on loan notes 
Net interest receivable on loan note related derivatives
Interest on obligations under fi nance leases
Other interest charges
Total group borrowing costs
Net fi nance costs on defi ned retirement benefi t obligations
Total fi nance costs

2013
£m
14
1
(28)
28
15

2013
£m
26
100
(12)
4
5
123
20
143

2012
£m
11
1
(6)
6
12

2012
£m
35
83
(10)
3
6
117
15
132

Included within interest on bank overdrafts and loans is a charge of £6m (2012: £6m) relating to cash fl ow hedges that were transferred from 
equity during the year.

110  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

14. TAXATION

Current taxation expense/(credit)
UK corporation tax
Overseas tax
Adjustments in respect of prior years:
UK corporation tax 
Overseas tax 
Total current taxation expense/(credit)

Deferred taxation (credit)/expense 
(see note 35)
Current year
Adjustments in respect of prior years
Total deferred taxation (credit)/expense
Total income tax expense/(credit) 
for the year

Continuing
operations
2013
£m

Discontinued
operations
2013
£m

 Total
2013
£m

Continuing
operations
2012
£m

Discontinued
operations
2012
£m

12
58

1
21
92

(23)
(13)
(36)

56

–
(4)

–
9
5

(2)
5
3

8

12
54

1
30
97

(25)
(8)
(33)

64

4
72

(3)
(1)
72

(26)
(6)
(32)

40

–
(2)

–
–
(2)

–
(4)
(4)

(6)

UK corporation tax is calculated at 23.3% (2012: 24.5%) of the estimated assessable profi ts for the period. Overseas tax is calculated at the 
corporation tax rates prevailing in the relevant jurisdictions. 

The tax charge for the year can be reconciled to the profi t per the income statement as follows:

(Loss)/profi t before taxation
Continuing operations
Discontinued operations
Total (loss)/profi t before taxation

Tax at UK corporation tax rate of 23.3% (2012: 24.5%)
Expenses that are not deductible in determining taxable profi t
Tax losses not recognised in the current year
Different tax rates of subsidiaries operating in non-UK jurisdictions
Movement in deferred tax balance due to reduction in UK rate to 20% from 1 April 2015
Adjustments for previous years
Total income tax charge

2013
£m

(170)
(108)
(278)

(65)
46
44
13
3
23
64

 Total
2012
£m

4
70

(3)
(1)
70

(26)
(10)
(36)

34

2012
£m

158
(62)
96

24
9
8
8
(1)
(14)
34

Effective tax rate

(23)%

35%

The following taxation charge/(credit) has been recognised directly in equity within the statement of comprehensive income:

Tax relating to components of other comprehensive income
Actuarial losses on defi ned retirement benefi t schemes
Change in fair value of cash fl ow and net investment hedging fi nancial instruments
Other
Total tax debited/(credited) to other comprehensive income

2013
£m

1
3
1
5

2012
£m

(30)
(3)
(2)
(35)

Annual Report and Accounts 2013  G4S plc  111 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

15. DIVIDENDS

Amounts recognised as distributions to equity holders 
of the parent in the year

Final dividend for the year ended 31 December 2011
Interim dividend for the six months ended 30 June 2012
Final dividend for the year ended 31 December 2012
Interim dividend for the six months ended 30 June 2013

Pence 
per share

DKK 
per share

2013
£m

2012
£m

5.11
3.42
5.54
3.42

0.4544
0.3220
0.4730
0.2972

72
48
–
–
120

–
–
78
52
130

86

Proposed fi nal dividend for the year ended 31 December 2013

5.54

0.4954

The proposed fi nal dividend is subject to approval by shareholders at the Annual General Meeting. If so approved, it will be paid on 13 June 2014 
to shareholders who are on the UK register on 2 May 2014. The exchange rate used to translate it into Danish krone is that at 11 March 2014.

16. EARNINGS/(LOSS) PER SHARE ATTRIBUTABLE TO EQUITY SHAREHOLDER OF THE PARENT

From continuing and discontinued operations

(Loss)/profi t for the year attributable to equity holders of the parent

Weighted average number of ordinary shares (m) (see note below)

(Loss)/earnings per share from continuing and discontinued operations (pence)
Basic and diluted

From continuing operations

(Loss)/earnings
(Loss)/profi t for the year attributable to equity holders of the parent
Adjustment to exclude loss for the year from discontinued operations (net of tax)
(Loss)/profi t from continuing operations

(Loss)/earnings per share from continuing operations (pence)
Basic and diluted

From discontinued operations

Loss per share from discontinued operations (pence)
Basic and diluted

From adjusted earnings

Earnings
(Loss)/profi t from continuing operations
Adjustments for:
Amortisation of acquisition-related intangible assets
Goodwill impairment
Acquisition-related expenses 
Profi t on disposal of assets and subsidiaries 
Contracts review
Other specifi c items
Restructuring
Tax on specifi c items
Non-controlling interests’ share of specifi c items
Adjusted profi t for the year attributable to equity holders of the parent

Weighted average number of ordinary shares (m)
Adjusted earnings per share (pence)

112  G4S plc  Annual Report and Accounts 2013 

Note

2013
£m

2012
£m

(362)

40

1,452

1,403

(24.9)p

2.9p

7

(362)
116
(246)

40
56
96

(16.9)p

6.8p

(8.0)p

(4.0)p

(246)

72
46
4
(24)
136
182
68
(19)
(5)
214

1,452
14.7p

96

84
–
7
(5)
–
67
42
(43)
–
248

1,403
17.7p

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Adjusted earnings per share
In the opinion of the directors the earnings per share fi gure of most use to shareholders is the adjusted earnings per share. This fi gure better 
allows the assessment of operational performance, the analysis of trends over time, the comparison of different businesses and the projection 
of future earnings. 

Share placing
In August 2013 the group completed a 9.99% share placing which resulted in the weighted average number of shares for the year increasing 
to 1,452 million.

17. ACQUISITIONS
Current year acquisitions 
The group undertook a number of business combinations in the current year including the acquisition of Deposita, a cash solutions business 
in South Africa.

A summary of the provisional fair value of net assets acquired by geographical location is presented below:

Provisional fair value of net assets acquired of subsidiary undertakings
Goodwill
Total purchase consideration

 Europe
£m
5
1
6

Emerging
Markets
£m
9
3
12

The following table sets out the provisional fair value to the group in respect of all acquisitions made in the year:

Intangible assets
Property, plant and equipment
Deferred tax assets
Inventories
Trade and other receivables
Cash and cash equivalents
Trade and other payables
Borrowings
Deferred tax liabilities
Net assets acquired of subsidiary undertakings
Goodwill
Total purchase consideration (paid in cash)

Total 
group
£m
14
4
18

Fair value
£m
15
2
2
4
3
1
(6)
(4)
(3)
14
4
18

Adjustments made to identifi able assets and liabilities on acquisition are to refl ect their fair value. These include the recognition of customer-related 
intangible assets amounting to £12m. The fair values of net assets acquired are provisional and represent estimates following a preliminary valuation 
exercise. These estimates may be adjusted to refl ect any development in the issues to which they relate.

The goodwill arising on acquisitions can be ascribed to the existence of a skilled, active workforce, developed expertise and processes and the 
opportunities to obtain new contracts and develop the business. None of these meet the criteria for recognition as intangible assets separable 
from goodwill. No goodwill acquired in the year is expected to be deductible for tax purposes.

From their respective dates of acquisition, the acquired businesses contributed £28m to revenues, £4m to PBITA and £3m to profi t for the part 
year they were under the group’s ownership. If all acquisitions had occurred on 1 January 2013, group revenue would have been £7,434m, 
underlying PBITA would have been £443m and total loss for the year would have been £341m.

Annual Report and Accounts 2013  G4S plc  113 

 
 
Notes to the consolidated fi nancial statements continued

17. ACQUISITIONS (CONTINUED)
Prior year acquisitions 
Principal acquisitions in subsidiary undertakings in the prior year included the purchase of a 100% interest in Vanguarda Segurança e Vigilância Ltda 
‘Vanguarda’, a security personnel, security systems and monitoring services provider in Brazil.

At 31 December 2012, the fair value adjustments made against net assets acquired were provisional. The initial accounting in respect of acquisitions 
made during 2012 has since been fi nalised. This resulted in fair value adjustments to acquired trade debtors (increase of £9m), trade creditors 
(decrease of £3m) and provisions (decrease of £3m) with a resulting £15m decrease in the value of goodwill. 

The net assets acquired and goodwill arising in respect of all acquisitions made in 2012 are as follows:

Intangible assets
Property, plant and equipment
Trade and other receivables
Cash and cash equivalents
Trade and other payables
Provisions
Borrowings
Deferred tax liabilities
Net assets acquired of subsidiary undertakings
Goodwill
Total purchase consideration

Fair value
£m
31
1
16
17
(19)
(4)
(1)
(9)
32
61
93

Adjustments made to identifi able assets and liabilities on acquisition are to refl ect their fair value. These include the recognition of customer-related 
intangible assets amounting to £31m. 

In the year of acquisition, in aggregate, the acquired businesses contributed £39m to revenues, £4m to PBITA and £1m to profi t for the part year 
they were under the group’s ownership. If all acquisitions had occurred on 1 January 2012, group revenue would have been £7,264m, underlying 
PBITA would have been £472m and total profi t for the year would have been £64m. 

Post balance sheet acquisitions
No signifi cant acquisitions have been effected between the balance sheet date and the date that the fi nancial statements were authorised for issue.

18. DISPOSAL OF SUBSIDIARIES
During the current year the group disposed of its data solutions business in Colombia and its cash business in Slovakia. Since the year end the 
group has disposed of its business in Norway (for proceeds of £29m) and its cash solutions business in Canada (for proceeds of £60m). In the 
prior year the group disposed of its cash solutions business in Sweden, a justice services business in the United States of America, its security 
systems business in the Netherlands and its businesses in Poland and Pakistan.

The net assets and profi t on disposal of operations disposed of were as follows: 

Goodwill 
Property, plant and equipment and intangible assets other than acquisition-related
Current assets
Liabilities
Net assets of operations disposed
Profi t/(loss) on disposal 
Total consideration

Satisfi ed by:
Cash received
Disposal costs
Total consideration

2013
£m
–
8
11
(5)
14
21
35

35
–
35

2012
£m
10
18
26
(17)
37
(18)
19

25
(6)
19

114  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
Financial statements

Acquisition-related intangible assets

Goodwill
£m

Trademarks
£m

Customer 
related
£m

Technology
£m

Other 
intangibles
£m

2,170
4
–
–
(45)
(66)
2,063

(62)
–
(46)
–
–
11
(97)

2,108
1,966

2,275
61
–
(5)
(88)
(73)
2,170

(70)
–
(35)
1
35
7
(62)

2,205
2,108

33
–
–
–
(1)
–
32

(30)
(2)
–
–
1
–
(31)

3
1

34
–
–
(1)
–
–
33

(28)
(3)
–
1
–
–
(30)

6
3

675
12
–
–
(18)
(12)
657

(475)
(73)
–
–
17
11
(520)

200
137

673
31
–
(2)
(14)
(13)
675

(412)
(85)
–
2
11
9
(475)

261
200

6
3
–
–
–
–
9

(5)
(1)
–
–
–
–
(6)

1
3

19
–
–
(12)
–
(1)
6

(17)
(1)
–
12
–
1
(5)

2
1

199
–
27
(5)
(14)
(7)
200

(112)
(26)
–
4
8
3
(123)

87
77

185
–
25
(10)
–
(1)
199

(98)
(24)
–
6
–
4
(112)

87
87

Total
£m

3,083
19
27
(5)
(78)
(85)
2,961

(684)
(102)
(46)
4
26
25
(777)

2,399
2,184

3,186
92
25
(30)
(102)
(88)
3,083

(625)
(113)
(35)
22
46
21
(684)

2,561
2,399

19. INTANGIBLE ASSETS

2013 
Cost
At 1 January 2013
Acquisition of businesses
Additions
Disposals 
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2013

Amortisation and accumulated 
impairment losses
At 1 January 2013
Amortisation charge
Impairment charge
Disposals 
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2013

Carrying amount
At 1 January 2013
At 31 December 2013

2012
Cost
At 1 January 2012
Acquisition of businesses
Additions
Disposals
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2012

Amortisation and accumulated 
impairment losses
At 1 January 2012
Amortisation charge
Impairment charge
Disposals
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2012

Carrying amount
At 1 January 2012
At 31 December 2012

Annual Report and Accounts 2013  G4S plc  115 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

19. INTANGIBLE ASSETS (CONTINUED)
Goodwill allocation
Goodwill acquired in a business combination is allocated to the cash-generating units (CGUs) which are expected to benefi t from that business 
combination. The majority of the group’s goodwill was generated by the merger of the security services businesses of Group 4 Falck and Securicor 
in 2004 which was accounted for as an acquisition of Securicor by Group 4 Falck. 

Goodwill impairment testing
The group tests tangible and intangible assets, including goodwill, for impairment on an annual basis or more frequently if there are indications 
that any of these assets may be impaired. The annual impairment test is performed prior to the year end when the budgeting process is fi nalised 
and reviewed post year end. The group’s impairment test compares the carrying value of each CGU with its recoverable amount. CGUs are 
identifi ed on a country level basis including signifi cant business units, as per the group’s detailed management accounts. Under IAS 36 ‘Impairment 
of Assets’, an impairment is deemed to have occurred where the recoverable amount of a CGU is less than its carrying value. 

The recoverable amount of a CGU is generally determined by its value in use which is derived from discounted cash fl ow calculations. The key 
inputs to the calculations are described below. In certain circumstances, where market prices can be ascertained (for example through recent 
transactions), fair value less costs to sell is used as a basis for the recoverable amount.

Forecast cash fl ows
All operating countries in the group are required to submit a budget for the next fi nancial year (for the current year test this is for the year 
ended 31 December 2014) and their strategic plan forecasts for the following two years (in this case the years ended 31 December 2015 
and 31 December 2016).

The revenue fi gures submitted as part of this exercise are used to derive a growth rate for the discounted cash fl ow calculation (see the growth 
rate table below). The group applies a 10% forecast risk to reduce revenue forecasts in each year to refl ect the uncertainties inherent in estimating 
future revenue streams.

Forecast cash fl ows are adjusted from year 4 onwards by applying a growth rate as detailed in the growth rate section, and discounted using 
specifi c risk-adjusted discount rates as described in the discount rate section.

Growth Rate
Growth rates are determined from the budgeted and forecast revenue in years 1-3 and then projected using the lower of the forecast growth 
rate and the country’s nominal growth rate (per the IMF) to a terminal growth rate in year 15 of 1% for developed markets or 3% for emerging 
markets. This is detailed in the table below:

Growth 
assumptions
Input

Year 1
Budget*

Year 2
Forecast*

Year 3
Forecast*

Example

8%

7%

6%

*  Budgets and forecasts are reviewed by the group Board.

Year 4
Projected – to 
year 5 at lower 
of forecast or 
country growth
5%

Year 5
Projected –to 
year 5 at lower 
of forecast or 
country growth
4%

Year 6 to 15
Projected to 
year 15 
‘terminal growth’

Terminal value
Estimate of residual 
growth: developed 
1%; emerging 3%

4% to 1% 
over 10 years

1%

In the above example, budgeted year 1 growth rate is 8%, forecast growth in year 2 is 7% and in year 3 is 6%. The country growth rate is 4% 
so the growth rate is reduced each year to reach 4% at year 5. From year 6 the growth rate is then reduced over the next ten years to provide 
a terminal value growth of 1% (the example is based on a developed market CGU).

Discount rate
Discount rates are calculated for each CGU based on the relevant local risk-free rate adjusted for that CGU’s specifi c risk-adjusted equity risk 
premium. For the impairment test performed for the year ended 31 December 2013 the group has revised the calculation of the discount rates 
applied to certain CGU’s. This revision adjusts for the current low-interest rate environment by increasing abnormally low discount rates. Details 
of how the other key discount rate inputs are derived are given below:

Input
Risk free rate

UK equity risk premium

Operating country 
equity risk premium

Leveraged beta

Tax rate
Debt margin

Weighted average 
cost of capital

How determined
The risk free rate is generally obtained from the applicable government’s 10 year gilt/bond 
rates. Where these are unavailable the group uses the closest available information 
(eg shorter term gilt rates).
The equity risk premium is determined for the UK by analysing a variety of sources including 
economic studies carried out by Barclays Capital and others.
Specifi c local equity risk premiums are based on the UK risk premium adjusted for specifi c 
economic and fi nancial risks. The sources for these adjustments are the Institutional Investor 
Magazine and the IMF website as well as other studies by independent economists.
Beta is a risk adjustment applied to the discount rate to refl ect the risk of the group’s 
operating companies relative to the market as a whole. The group’s beta is obtained from 
independent market studies and is adjusted for the appropriate leverage of the group.
Local tax rates are applied to each CGU to calculate pre-tax cost of equity.
The group applies a margin to the cost of debt for each CGU, with a higher margin applied 
to those CGUs operating in higher risk environments. These margins range from 1.5% 
in less risky CGUs (for example in the UK) to 5-6% in more risky CGUs (eg 5.5% in Yemen).
The weighted average cost of capital is calculated by weighting the cost of equity and the 
cost of debt by the applicable debt:equity ratio at the year end.

31 Dec 2013

2.83% in UK

5.0% in UK

0.8 for the 
group 
23% in UK

1.5% in UK

8.6% in UK

116  G4S plc  Annual Report and Accounts 2013 

The table below sets out the discount rates and growth rates used for the group’s signifi cant countries:

South Africa
Brazil
Canada**
United States of America
Hong Kong
Malaysia 
Estonia
Israel
Netherlands
United Kingdom
Other (all allocated)
Total goodwill

 Discount rate
2013
16.0%
18.4%
8.2%
9.0%
9.2%
10.4%
9.2%
10.4%
8.9%
8.6%

 Discount rate
2012
14.0%
14.8%
6.9%
7.4%
5.4%
8.6%
7.4%
9.4%
7.0%
7.1%

 Growth rate*
2013
8.5%
8.0%
4.0%
5.3%
7.5%
7.4%
6.2%
1.0%
3.1%
4.3%

Growth rate* 

2012
9.0%
8.7%
2.8%
5.2%
7.3%
7.5%
3.6%
2.0%
3.6%
2.8%

Financial statements

Goodwill
2013
£m
30
98
8
384
38
40
63
36
150
710
409
1,966

Goodwill
2012
£m
36
142
51
395
39
43
61
34
146
706
455
2,108

*  Lower of country growth rate per IMF and implied year 3 business forecast growth rate.

**  £45m of goodwill in respect of the cash solutions business in Canada was reclassifi ed as held for sale in 2013.

Within the UK, the most signifi cant CGUs and their goodwill carrying values are UK Care and Justice (£247m), UK Cash Solutions (£205m) 
and UK Secure Solutions (£102m). Within the USA, the most signifi cant CGU is US Commercial Security Solutions with goodwill of £302m.

Impairment
During the year ended 31 December 2013 impairment charges totalling £46m were recorded in respect of the group’s goodwill, 
in the following countries:

Democratic Republic of Congo
Malawi 
Nigeria
Brazil
Ireland
Other impaired
Non-impaired
Total

Goodwill 
pre-
impairment
8
3
9
122
17
7
1,846
2,012

Impairment
(4)
(2)
(4)
(24)
(5)
(7)
–
(46)

Goodwill 
post-

impairment Growth rate* Discount rate
42.7%
50.0%
25.6%
18.4%
10.1%

11.4%
10.6%
13.6%
8.0%
4.2%

4
1
5
98
12
–
1,846
1,966

*  Lower of country growth rate per IMF and implied year 3 business forecast growth rate.

The impairment charge in Brazil was driven by losses incurred in the fi rst half of the year in the technology business and a general downturn in 
trading. The impairment in Ireland was as a result of the economic challenges in the country and the specifi c situation of the group’s cash business. 
Certain CGUs in Africa were impaired as a result of worsening economic and political circumstances in those countries.

Sensitivity to key assumptions
The key assumptions used in the discounted cash fl ow calculations relate to the discount rates and growth rates used. The table below shows the 
additional impairment that would arise from an increase in discount rates by 1% and 3% (with all other variables being equal, for example taking 
the UK base rate from 8.6% to 9.6% and 11.6%) or a decrease in growth rates by 1% and 3% (with all other variables being equal, for example 
taking the UK growth rate from 4.3% to 3.3% and 1.3%) for the group in total and for each of its signifi cant countries. 

South Africa
Brazil
Canada
United States of America
Hong Kong
Malaysia 
Estonia
Israel
Netherlands
United Kingdom
Other (all allocated)
Total

Goodwill
2013
£m
30
98
8
396
38
40
63
36
150
710
397
1,966

Base
discount 
rate
2013
16.0%
18.4%
8.2%
9.0%
9.2%
10.4%
9.2%
10.4%
8.9%
8.6%

Additional impairment

1% increase
2013
£m
–
6
–
–
–
–
7
–
11
–
2
26

3% increase
2013
£m
–
16
–
–
–
–
22
–
28
47
9
122

Base
growth
rate*
2013
8.5%
8.0%
4.0%
5.3%
7.5%
7.4%
6.2%
1.0%
3.1%
4.3%

Additional impairment

1% decrease
2013
£m
–
4
–
–
–
–
6
–
6
–
1
17

3% decrease
2013
£m
–
12
–
–
–
–
18
–
15
22
6
73

*  Lower of country growth rate per IMF and implied year 3 business forecast growth rate.

Annual Report and Accounts 2013  G4S plc  117 

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

20. PROPERTY PLANT AND EQUIPMENT

2013
Cost
At 1 January 2013
Acquisition of businesses 
Additions 
Disposals
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2013

Depreciation and accumulated impairment losses
At 1 January 2013
Depreciation charge
Disposals
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2013

Carrying amount
At 1 January 2013
At 31 December 2013

2012
Cost
At 1 January 2012
Acquisition of businesses 
Additions
Disposals
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2012

Depreciation and accumulated impairment losses
At 1 January 2012
Depreciation charge
Disposals
Reclassifi ed as held for sale
Translation adjustments
At 31 December 2012

Carrying amount
At 1 January 2012
At 31 December 2012

Land and
buildings 
£m

Equipment
and vehicles
£m

240
–
21
(10)
(5)
(2)
244

(77)
(15)
8
4
1
(79)

163
165

222
–
24
(3)
(2)
(1)
240

(67)
(15)
4
1
–
(77)

155
163

983
2
138
(63)
(35)
(29)
996

(634)
(110)
47
22
4
(671)

349
325

1,012
1
126
(89)
(15)
(52)
983

(636)
(112)
65
10
39
(634)

376
349

 Total
£m

1,223
2
159
(73)
(40)
(31)
1,240

(711)
(125)
55
26
5
(750)

512
490

1,234
1
150
(92)
(17)
(53)
1,223

(703)
(127)
69
11
39
(711)

531
512

The net book value of equipment and vehicles held under fi nance leases was £52m (2012: £57m). Accumulated depreciation on these assets 
was £124m (2012: £116m) and the depreciation charge for the year was £17m (2012: £19m).

The rights over fi nance leased assets are effectively security for lease liabilities. These rights revert to the lessor in the event of default.

The net book value of equipment and vehicles includes £26m (2012: £34m) of assets leased by the group to third parties under operating leases. 
Accumulated depreciation on these assets was £97m (2012: £91m) and the depreciation charge for the year was £7m (2012: £9m).

The net book value of land and buildings comprises freeholds of £73m (2012: £71m), long leaseholds of £20m (2012: £20m) and short leaseholds 
of £72m (2012: £72m).

118  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

21. INVESTMENT IN JOINT VENTURES
At the year end the group owned 59% of the equity of Bridgend Custodial Services Ltd. The group jointly shares operational and fi nancial control 
over the operations and is therefore entitled to a proportionate share of its results, which are consolidated on the basis of the equity shares held. 
The group’s correctional facilities in South Africa are under a similar arrangement other than that the group’s holding is 20%. During the year the 
group acquired a 50% share of the equity of Policity Limited, to construct and run a police training academy facility in Israel, which also operates 
under a similar arrangement. 

The results of each of the jointly controlled operations are prepared in accordance with group accounting policies. The way the group accounts 
for joint ventures will change in 2014 with the adoption of IFRS 11 ‘Joint Arrangements’, as explained in note 3(v). In particular, the group will no 
longer account for joint ventures using the proportionate method and will instead apply the equity method. 

Amounts proportionately consolidated into the group’s fi nancial statements are as follows:

Results
Revenue
Expenses
Profi t after tax

Balance sheet
Assets
Non-current assets
Current assets

Liabilities
Current liabilities
Non-current liabilities
Net assets

22. INVENTORIES

Raw materials
Work in progress
Finished goods including consumables
Total inventories

2013
£m
43
(39)
4

2013
£m

22
24

(9)
(32)
5

2013
£m
14
14
89
117

2012
£m
36
(32)
4

2012
£m

16
6

(10)
(7)
5

2012
£m
16
16
96
128

23. INVESTMENTS
Investments comprise primarily listed securities of £29m (2012: £40m) held by the group’s wholly-owned captive insurance subsidiaries. These are 
stated at their fair values based on quoted market prices consistent with level 1 of the valuation hierarchy. Use of these investments is restricted 
to the settlement of claims against the group’s captive insurance subsidiaries. 

24. TRADE AND OTHER RECEIVABLES

Within current assets
Trade debtors 
Allowance for doubtful debts
Other debtors (including tax receivable)
Prepayments and accrued income
Amounts due from construction contract customers
Derivative fi nancial instruments at fair value
Total trade and other receivables included within current assets

Within non-current assets
Derivative fi nancial instruments at fair value
Other debtors*
Total trade and other receivables included within non-current assets

  Notes

25

31

31

2013
£m

1,159
(39)
154
82
23
15
1,394

74
56
130

2012
£m

1,243
(46)
173
88
22
26
1,506

81
51
132

*   Other debtors include amounts receivable under service concession arrangements of £22m (2012: £13m) which are pledged as security against borrowings 

of the group.

Annual Report and Accounts 2013  G4S plc  119 

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

24. TRADE AND OTHER RECEIVABLES (CONTINUED)
Credit risk on trade receivables
There is limited concentration of credit risk with respect to trade receivables, as the group’s customers are both large in number and dispersed 
geographically in 120 countries. The group’s largest customer is the UK Government which comprises approximately 13% (2012:10%) of the total 
trade debtor balance as at 31 December 2013. Group companies are required to follow the Group Finance Manual guidelines with respect to 
assessing the credit worthiness of potential customers. These guidelines include processes such as obtaining approval for credit limits over a set 
amount, performing credit checks and assessments and obtaining additional security where required.

Credit terms vary across the group and can range from 0 to 90 days to refl ect the different risks within each country in which the group 
operates. There is no group-wide rate of provision, and provision is made for debts that are past due according to local conditions and past 
default experience.

The movement in the allowance for doubtful debts is as follows:

At 1 January
Amounts written off during the year
Increase in allowance
At 31 December

The ageing of trade debtors, net of allowance for doubtful debts, is as follows:

Not yet due
1-30 days overdue
31-60 days overdue
61-90 days overdue
91-180 days overdue
181-365 days overdue
Over 365 days overdue
Net trade debtors

2013
£m
(46)
20
(13)
(39)

2013
£m
887
132
27
28
38
6
2
1,120

2012
£m
(67)
28
(7)
(46)

2012
£m
890
161
70
29
26
7
14
1,197

Included within ‘not yet due’ in the prior year is £75m relating to the Olympics contract settlement.

No additional provision has been made on the above amounts as there has not been a signifi cant change in credit quality and the group 
believes that the amounts are still recoverable. The group does not hold any collateral over these balances. The proportion of trade debtors 
at 31 December 2013 that were overdue for payment was 21% (2012: 26%). The group-wide average age of all trade debtors at year end 
was 54 days (2012: 60 days).

The directors believe the fair value of trade and other receivables, being the present value of future cash fl ows, approximates to their book value.

25. CONSTRUCTION CONTRACTS

Amounts due from contract customers included in trade and other receivables
Amounts due to contract customers included in trade and other payables
Net balances relating to construction contracts

Contract costs incurred plus recognised profi ts less recognised losses to date
Less: progress billings
Net balances relating to construction contracts

Notes

24

30

2013
£m
23
(2)
21

287
(266)
21

2012
£m
22
(2)
20

311
(291)
20

At 31 December 2013, advances received from customers for contract work amounted to £4m (2012: £4m). There were no retentions held 
by customers for contract work at either balance sheet date. All trade and other receivables arising from construction contracts are due 
for settlement within one year. 

120  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
Financial statements

26. DISPOSAL GROUPS CLASSIFIED AS HELD FOR SALE
At 31 December 2013, disposal groups classifi ed as held for sale primarily comprised the assets and liabilities associated with the classifi ed 
Government Solutions business in the United States of America (see note 7), the group’s business in Norway which was sold in January 2014 
and the cash solutions business in Canada which was also sold in January 2014. A further impairment charge of £80m has been applied to 
goodwill and other assets in the US Government Solutions business during the year.

At 31 December 2012, disposal groups classifi ed as held for sale primarily comprised the assets and liabilities associated with the classifi ed 
Government Solutions business in the United States of America, which were subject to a £35m impairment charge to goodwill in the prior year 
to write down their assets to their estimated recoverable value.

The major classes of assets and liabilities comprising the operations classifi ed as held for sale are as follows:

ASSETS 
Goodwill
Acquisition-related intangible assets
Property, plant and equipment and intangible assets other than acquisition-related
Interest in associates 
Trade and other receivables (non-current)
Deferred tax asset
Trading investments
Inventories
Trade and other receivables (current)
Cash and cash equivalents
Total assets classifi ed as held for sale

LIABILITIES 
Bank loans
Trade and other payables
Retirement benefi t obligations
Deferred tax liability
Total liabilities associated with assets classifi ed as held for sale

Net assets of disposal group

2013
£m

2012
£m

45
1
20
12
10
14
12
2
89
15
220

(19)
(93)
(17)
(4)
(133)

87

53
3
6
5
12
15
11
–
104
20
229

(1)
(36)
(13)
(2)
(52)

177

27. CASH, CASH EQUIVALENTS AND BANK OVERDRAFTS
A reconciliation of cash and cash equivalents reported within the consolidated cash fl ow statement to amounts reported within the consolidated 
statement of fi nancial position is presented below:

Cash and cash equivalents
Bank overdrafts
Cash, cash equivalents and bank overdrafts included within disposal groups classifi ed as held for sale
Total cash, cash equivalents and bank overdrafts

2013
£m
594
(22)
15
587

2012
£m
469
(17)
20
472

Cash and cash equivalents comprise principally short-term money market deposits, current account balances and group-owned cash held in ATM 
machines and at 31 December 2013 bore interest at a weighted average rate of 0.7% (2012: 0.5%). The credit risk on cash and cash equivalents 
is limited because wherever possible and in accordance with Group Treasury policy, the cash is placed with bank counterparties that hold 
investment grade credit ratings assigned by international credit-rating agencies.

The group operates a multi-currency notional pooling cash management system which included over 140 group companies at 31 December 2013. 
It is expected that the number of participants in the group will continue to grow. The group met the conditions of IAS 32 ‘Financial Instruments: 
Presentation’ allowing balances within this cash pool to be offset for reporting purposes. At 31 December 2013 £422m (2012: £360m) of the 
cash balances and the equivalent amount of the overdraft balances were offset. 

Cash and cash equivalents of £39m (2012: £27m) are held by the group’s wholly-owned captive insurance subsidiaries. Their use is restricted 
to the settlement of claims against the group’s captive insurance subsidiaries. 

Annual Report and Accounts 2013  G4S plc  121 

 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

28. BANK OVERDRAFTS, BANK LOANS AND LOAN NOTES

Bank overdrafts
Bank loans
Loan notes*
Total bank overdrafts, bank loans and loan notes

The borrowings are repayable as follows:
On demand or within one year
In the second year
In the third to fi fth years inclusive
After fi ve years
Total bank overdrafts, bank loans and loan notes

Less: Amount due for settlement within 12 months (shown under current liabilities):

– Bank overdrafts
– Bank loans
– Loan notes

Amount due for settlement after 12 months

*  Loan notes includes £716m (2012: £794m) of private loan notes and £1,266m (2012: £1,245m) of public loan notes.

Analysis of bank overdrafts, bank loans and loan notes by currency:

Bank overdrafts
Bank loans
Loan notes
At 31 December 2013

Bank overdrafts
Bank loans
Loan notes
At 31 December 2012

Sterling
£m
1
–
419
420

6
137
419
562

Euro
£m
8
37
915
960

1
73
895
969

US Dollar
£m
6
80
648
734

7
99
725
831

2013
£m
22
196
1,982
2,200

110
96
1,392
602
2,200

(22)
(27)
(61)
(110)
2,090

Other
£m
7
79
–
86

3
36
–
39

2012
£m
17
345
2,039
2,401

75
86
1,059
1,181
2,401

(17)
(18)
(40)
(75)
2,326

Total
£m
22
196
1,982
2,200

17
345
2,039
2,401

Of the borrowings in currencies other than sterling, £1,014m (2012: £1,078m) is designated as a net investment hedge.

The weighted average interest rates on bank overdrafts, bank loans and loan notes at 31 December 2013 adjusted for hedging were as follows:

Bank overdrafts
Bank loans
Private loan notes
Public loan notes

2013
%
1.1
3.5
4.2
4.3

2012 
%
1.5
3.5
4.5
4.2

The group’s committed bank borrowings comprise a £1,100m multi-currency revolving credit facility with a maturity date of March 2016. 
At 31 December 2013, undrawn committed available facilities amounted to £965m (2012: £856m). Interest on all committed bank borrowing 
facilities is at prevailing Libor or Euribor rates, dependent upon the period of drawdown, plus an agreed margin, and re-priced within one 
year or less. 

Borrowing at fl oating rates exposes the group to cash fl ow interest rate risk. The management of this risk is discussed in note 32. 

The group issued fi xed rate loan notes in the US Private Placement market totalling US$550m (£332m) on 1 March 2007. The notes mature 
in March 2014 ($100m), March 2017 ($200m), March 2019 ($145m) and March 2022 ($105m). 

The group issued further fi xed rate loan notes in the US Private Placement market totalling US$514m (£310m) and £69m on 15 July 2008. 
$65m notes matured and were repaid on 15 July 2013, with the remaining notes maturing in July 2015 ($150m), July 2016 (£25m), 
July 2018 ($224m) and (£44m), and July 2020 ($75m).

The group issued its inaugural public note of £350m using its European Medium Term Note Programme on 13 May 2009. The note matures 
in May 2019.

During 2012 the group issued two further public notes, a €600m note issued in May 2012 maturing May 2017 and a €500m note 
issued in December 2012 maturing December 2018.

122  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

The committed bank facilities and the private loan notes are subject to one fi nancial covenant (net debt to EBITDA ratio where EBITDA 
is calculated as underlying group PBITA plus depreciation and amortisation) and non-compliance with the covenant may lead to an acceleration 
of maturity. The group complied with the fi nancial covenant throughout the year to 31 December 2013 and the year to 31 December 2012. 
The group has not defaulted on, or breached the terms of, any material loans during the year. 

Bank overdrafts, bank loans, the loan notes issued in July 2008, the loan notes issued in May 2009, €510m of the loan notes issued in May 2012 
and €380m of the loan notes issued in December 2012 are stated at amortised cost. The loan notes issued in March 2007, €90m of the loan notes 
issued in May 2012 and €120m of the loan notes issued in December 2012 are stated at amortised cost recalculated at an effective interest rate 
current at the balance sheet date as they are part of a fair value hedge relationship. 

US$200m (£121m) of the loan notes issued in July 2008 have a fair value market gain of £21m (2012: £31m) resulting from the cross currency 
swaps fi xing the sterling value of this portion of the loan notes at an exchange rate of 1.975.

€325m (£270m) of the loan notes issued in May 2012 have a fair value market gain of £5m (2012: loss £5m) partly resulting from the cross 
currency swaps fi xing the sterling value of this portion of the loan notes at an exchange rate of 1.222 and partly resulting from the cross currency 
swaps fi xing the sterling and euro interest rates.

€350m (£291m) of the loan notes issued in December 2012 have a fair value market gain of £16m (2012: £2m) partly resulting from the cross 
currency swaps fi xing the sterling value of this portion of the loan notes at an exchange rate of 1.233 and partly resulting from the cross currency 
swaps fi xing the sterling and euro interest rates.

29. OBLIGATIONS UNDER FINANCE LEASES

Amounts payable under fi nance leases:
Within one year
In the second to fi fth years inclusive
After fi ve years

Less: future fi nance charges on fi nance leases
Present value of lease obligations

Less: amount due for settlement within 12 months (shown under current 
liabilities)
Amount due for settlement after 12 months

 Minimum
lease
payments
2013
£m

 Minimum
lease
payments
2012
£m

23
31
3
57
(5)
52

20
42
4
66
(5)
61

Present
Value of
minimum
lease
payments
2013
£m

21
28
3
52

Present
value of
minimum
lease
payments
2012
£m

18
40
3
61

(21)
31

(18)
43

It is the group’s policy to lease certain of its fi xtures and equipment under fi nance leases. The weighted average lease term is eight years. For the 
year ended 31 December 2013, the weighted average effective borrowing rate was 4.8% (2012: 4.9%). Interest rates are fi xed at the contract date. 
All leases are on a fi xed repayment basis and no arrangements have been entered into for contingent rental payments. 

The group’s obligations under fi nance leases are secured by the lessors’ charges over the leased assets. 

30. TRADE AND OTHER PAYABLES

Within current liabilities:
Trade creditors
Amounts due to construction contract customers
Amounts owed to associated undertakings
Other taxation and social security costs
Holiday pay accruals
Other creditors
Accruals and deferred income
Derivative fi nancial instruments at fair value
Total trade and other payables included within current liabilities

Within non-current liabilities:
Derivative fi nancial instruments at fair value
Other creditors
Total trade and other payables included within non-current liabilities

Notes

25

31

31

2013
£m

223
2
2
200
336
95
312
2
1,172

2
11
13

2012
£m

232
2
2
228
356
74
294
5
1,193

6
12
18

Trade and other payables comprise principally amounts outstanding for trade purchases and ongoing costs. The average credit period taken 
for trade purchases is 43 days (2012: 42 days). 

Annual Report and Accounts 2013  G4S plc  123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

31. DERIVATIVE FINANCIAL INSTRUMENTS
The carrying values of derivative fi nancial instruments at the balance sheet date are presented below:

Cross currency swaps designated as cash fl ow hedges
Interest rate swaps designated as cash fl ow hedges 
Interest rate swaps designated as fair value hedges 
Commodity swaps

Less: non-current portion
Current portion

Assets
2013
£m
42 
–
46 
1 
89 
(74)
15 

Assets
2012
£m
32 
–
73 
2 
107 
(81)
26 

Liabilities
2013
£m
–
2 
1 
1 
4 
(2)
2 

Liabilities
2012
£m
5 
6 
–
–
11 
(6)
5 

Derivative fi nancial instruments are stated at fair value, measured using techniques consistent with Level 2 of the valuation hierarchy (inputs other 
than quoted prices in active markets that are observable for the asset and liability, either directly or indirectly). The source of the market prices is 
Bloomberg and in addition the third party relationship counterparty banks. The relevant currency yield curve is used to forecast the fl oating rate 
cash fl ows anticipated under the instrument which are discounted back to the balance sheet date. This value is compared to the original transaction 
value giving a fair value of the instrument at the balance sheet date.

The mark to market valuation of the derivatives has fallen by £11m during the year. 

The interest rate, cross currency and commodity swaps treated as cash fl ow hedges have the following maturities:

Within one year
In the second year
In the third year 
In the fourth year
In the fi fth year or greater
Total carrying value

Assets
2013
£m
1
16
–
5
21
43

Assets
2012
£m
9
–
17
–
8
34

Liabilities
2013
£m
1
–
2
–
–
3

The projected settlement of cash fl ows (including accrued interest) associated with derivatives treated as cash fl ow hedges:

Within one year
In the second year
In the third year 
In the fourth year
In the fi fth year or greater
Total cash fl ows

Assets
2013
£m
1
16
–
11
26
54

Assets
2012
£m
7
3
–
17
17
44

Liabilities
2013
£m
6
4
4
–
–
14

Liabilities
2012
£m
1
2
–
3
5
11

Liabilities
2012
£m
7
6
5
4
–
22

32. FINANCIAL RISK
Capital management
On 28 August 2013 the group raised equity capital amounting to £348m before costs. The net proceeds of £343m were used to reduce debt 
that was drawn on the group’s £1.1bn bank facility. 

In May 2013, Standard & Poor’s downgraded the group’s long term credit rating to BBB- Negative. However, following the equity capital raising 
the group’s rating was revised to BBB- Stable in September 2013. The group intends to continue to manage its capital structure so that it retains 
an investment grade rating.

The group’s policy is to maintain a net debt to EBITDA ratio to below 2.5 times. At the end of 2013 the ratio was 2.6 times, before £89m 
of divestment proceeds received in January 2014. It is expected the ratio will be within the target range in 2014. 

The group is currently well fi nanced with £965m available and undrawn facilities from its committed £1.1bn bank facility. It has no signifi cant 
maturity until March 2016 and has a medium to long term debt maturity profi le. The group can access fi nance from the debt capital markets 
and the bank market. Borrowings are principally in sterling, US dollars and euros refl ecting the geographies of signifi cant operational assets 
and profi ts.

124  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
Financial statements

Liquidity risk
The group mitigates liquidity risk by ensuring there are suffi cient undrawn committed facilities available to it. For more details of the group’s bank 
overdrafts, bank loans and loan notes see note 28.

The percentage of available, but undrawn committed facilities during the course of the year was as follows:

31 December 2012   
31 March 2013 
30 June 2013 
30 September 2013    
31 December 2013    

28%
25%
25%
32%
32%

To reduce re-fi nancing risk, group treasury obtains fi nance with a range of maturities and hence minimises the impact of a single material source 
of fi nance terminating on a single date.

Re-fi nancing risk is further reduced by group treasury opening negotiations to either replace or extend any major medium term facility at least 
12 months before its termination date. 

Maturity profi le of loans and borrowings
The contractual maturities of fi nancial assets and liabilities, together with the carrying amounts in the statement of fi nancial position, including 
interest payments, estimated based on expectations at the reporting date, are shown below:

31 December 2013
Investments
Derivative fi nancial instruments (interest rate swaps)
Financial assets designated at fair value 
through profi t or loss

Derivative fi nancial instruments (commodity swaps)
Derivative fi nancial instruments 
(cross currency swaps)
Financial assets designated as cash fl ow hedges

Net trade receivables
Cash and cash equivalents
Other fi nancial assets
Loans and receivables

Loan notes 
(issued March 2007, 5.77%-6.06%, maturing 2014-22)
Derivative fi nancial instruments (interest rate swaps)
Financial liabilities designated as fair value hedges

Derivative fi nancial instruments (interest rate swaps)
Derivative fi nancial instruments (commodity swaps)
Financial liabilities designated as cash fl ow hedges

Loan notes 
(issued July 2008, 6.09%-7.56%, maturing 2015-20)
Loan notes 
(issued May 2009, 7.75%, maturing 2019)
Loan notes 
(issued May 2012, 2.875%, maturing 2017)*
Loan notes 
(issued December 2012, 2.625%, maturing 2018)*
Bank loans
Overdrafts
Finance lease liabilities
Trade payables
Other liabilities
Financial liabilities measured at amortised cost

Notes

23

31

31

31

24

27

24

28

31

31

31

28

28

28

28

28

28

29

30

30

 Carrying
Amount
39
46

 Fair Value
39
46

Total 
contractual 
cash fl ows
39
53

 Within 
1 year
39
16

 2-5 years
–
35

Over 
5 years
–
2

85

1

42
43

1,120
594
22
1,736

(377)
(1)
(378)

(2)
(1)
(3)

(340)

(350)

(500)

(415)
(196)
(22)
(52)
(223)
(11)
(2,109)

85

1

42
43

1,120
594
22
1,736

(377)
(1)
(378)

(2)
(1)
(3)

(381)

(376)

(508)

(410)
(196)
(22)
(52)
(223)
(11)
(2,179)

92

1

42
43

1,120
594
22
1,736

(420)
(1)
(421)

(3)
(1)
(4)

(418)

(513)

(556)

(471)
(196)
(22)
(52)
(223)
(11)
(2,462)

55

1

(3)
(2)

1,120
594
–
1,714

(78)
1
(77)

(2)
–
(2)

(23)

(27)

(14)

(11)
(27)
(22)
(21)
(223)
–
(368)

35

–

45
45

–
–
22
22

(175)
(2)
(177)

(1)
(1)
(2)

(344)

(109)

(542)

(460)
(169)
–
(28)
–
(11)
(1,663)

2

–

–
–

–
–
–
–

(167)
–
(167)

–
–
–

(51)

(377)

–

–
–
–
(3)
–
–
(431)

*  €90m (£75m) of May 2012 loan notes and €120m (£100m) of December 2012 loan notes are recorded at fair value through profi t or loss.

Annual Report and Accounts 2013  G4S plc  125 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

32. FINANCIAL RISK

31 December 2012
Investments
Derivative fi nancial instruments (interest rate swaps)
Financial assets designated at fair value through 
profi t or loss

Derivative fi nancial instruments (commodity swaps)
Derivative fi nancial instruments 
(cross currency swaps)
Financial assets designated as cash fl ow hedges

Net trade receivables
Cash and cash equivalents
Other fi nancial assets
Loans and receivables

Loan notes 
(issued March 2007, 5.77%-6.06%, 
maturing 2014-22)
Financial liabilities designated as fair value hedge

Derivative fi nancial instruments (interest rate swaps)
Derivative fi nancial instruments 
(cross-currency swaps)
Financial liabilities designated as cash fl ow hedges

Loan notes 
(issued July 2008, 6.09%-7.56%, 
maturing 2013-20)
Loan notes 
(issued May 2009, 7.75%, maturing 2019)
Loan notes 
(issued May 2012, 2.875%, maturing 2017)*
Loan notes 
(issued December 2012, 2.625%, maturing 2018)*
Bank loans
Overdrafts
Finance lease liabilities
Trade payables
Other liabilities
Financial liabilities measured at amortised cost

 Notes

23

31

31

31

24

27

24

28

31

31

28

28

28

28

28

28

29

30

30

 Carrying 
Amount
56
73

 Fair Value
56
73

Total
contractual 
cash fl ows
56
81

129

129

137

2

32
34

1,197
469
13
1,679

(409)
(409)

(6)

(5)
(11)

(385)

(350)

(489)

(406)
(345)
(17)
(61)
(232)
(12)
(2,297)

2

32
34

1,192
469
13
1,674

(409)
(409)

(6)

(5)
(11)

(354)

(350)

(507)

(409)
(345)
(17)
(61)
(232)
(12)
(2,287)

2

32
34

1,192
469
13
1,674

(448)
(448)

(6)

(5)
(11)

(514)

(540)

(557)

(469)
(345)
(17)
(61)
(232)
(12)
(2,747)

 Within 
1 year
56
18

 2-5 years
–
52

Over 
5 years
–
11

74

2

6
8

1,192
469
–
1,661

(20)
(20)

(3)

(2)
(5)

(66)

(27)

(14)

(11)
(18)
(17)
(18)
(232)
–
(403)

52

–

12
12

–
–
13
13

11

–

14
14

–
–
–
–

(249)
(249)

(179)
(179)

(3)

(3)
(6)

(198)

(109)

(543)

(42)
(327)
–
(40)
–
(12)
(1,271)

–

–
–

(250)

(404)

–

(416)
–
–
(3)
–
–
(1,073)

The gross cash fl ows disclosed in the tables above represent the contractual undiscounted cash fl ows relating to derivative fi nancial liabilities 
held for risk management purposes and which are usually not closed out before contractual maturity. The disclosure shows net cash fl ow amount 
for derivatives that are net cash-settled and gross cash infl ow and outfl ow amounts for derivatives that have simultaneous gross cash settlement – 
e.g. forward exchange contracts.

*  €90m (£73m) of May 2012 loan notes and €120m (£97m) of December 2012 loan notes are recorded at fair value through profi t or loss.

126  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Market risk
Currency risk and forward foreign exchange contracts 
The group conducts business in many currencies. Transaction risk is limited since, wherever possible, each business operates and conducts its 
fi nancing activities in local currency. However, the group presents its consolidated fi nancial statements in sterling and it is in consequence subject 
to foreign exchange risk due to the translation of the results and net assets of its foreign subsidiaries. The group hedges a substantial proportion 
of its exposure to fl uctuations in the translation into sterling of its overseas net assets by holding loans in foreign currencies. 

Translation adjustments arising on the translation of foreign currency loans are recognised in equity to match translation adjustments on foreign 
currency equity investments as they qualify as net investment hedges. 

At 31 December 2013, the group’s US dollar and euro net assets were approximately 82% and 59% respectively hedged by foreign currency 
loans (2012: US dollar 85%, euro 60%). 

Cross currency swaps with a nominal value of £101m are in place hedging the foreign currency risk on US$200m of the second US Private 
Placement notes issued in July 2008, effectively fi xing the sterling value of this portion of debt at an exchange rate of 1.9750.

Cross currency swaps with a nominal value of £266m were arranged to hedge the foreign currency risk on €325m of the euro public notes issued 
in May 2012, effectively fi xing the sterling value of this portion of debt at an exchange rate of 1.2217.

Cross currency swaps with a nominal value of £284m were arranged to hedge the foreign currency risk on €350m of the euro public notes issued 
in December 2012, effectively fi xing the sterling value of this portion of debt at an exchange rate of 1.2332.

Assuming a 1% appreciation of sterling against the US dollar and the euro, the fair value net gain on the cross currency swaps which hedge part 
of the currency loan notes would be expected to fall by £7m.

Interest rate risk and interest rate swaps
Borrowing at fl oating rates as described in note 28 exposes the group to cash fl ow interest rate risk, which the group manages within policy limits 
approved by the directors. Interest rate swaps and, to a limited extent, forward rate agreements are utilised to fi x the interest rate on a proportion 
of borrowings on a reducing scale over forward periods up to a maximum of fi ve years. At 31 December 2013 the nominal value of such contracts 
was £97m (in respect of US dollar) (2012: £98m) and £37m (in respect of euro) (2012: £73m); their weighted average interest rate was 1.3% 
(US dollar) (2012: 1.3%) and 2.8% (euro) (2012: 3.2 %), and their weighted average period to maturity was two and a half years. All the interest 
rate hedging instruments are designated and fully effective as cash fl ow hedges and movements in their fair value have been deferred in equity. 

The US Private Placement market is predominantly a fi xed rate market, with investors wanting a fi xed rate return over the life of the loan notes. 
At the time of the fi rst issue in March 2007, the group was comfortable with the proportion of fl oating rate exposure not hedged by interest 
rate swaps and therefore rather than take on a higher proportion of fi xed rate debt arranged fi xed to fl oating swaps effectively converting 
the fi xed coupon on the Private Placement to a fl oating rate. Following the swaps the resulting average coupon on the US Private Placement 
is Libor + 60bps. These swaps have been documented as fair value hedges of the US Private Placement fi xed interest loan notes, with the 
movements in their fair value posted to profi t and loss at the same time as the movement in the fair value of the hedged item.

The interest on the US Private Placement notes issued in July 2008, the sterling public notes issued in May 2009, 510m of the euro public notes 
issued in May 2012 and 380m of the euro public notes issued in December 2012 was kept at fi xed rate.

All three public notes have a coupon step up of 1.25% which is triggered should the credit rating of G4S plc fall below investment grade.

The core group borrowings are held in US dollar, euro and sterling. Although the impact of rising interest rates is largely shielded by fi xed rate 
loans and interest rate swaps which provide certainty on the vast majority of the exposure, some interest rate risk remains. A 1% increase 
in interest rates across the yield curve in each of these currencies with the 31 December 2013 debt position constant throughout 2014, 
would lead to an expectation of an additional interest charge of £8m in the 2014 fi nancial year.

Commodity risk and commodity swaps
The group’s principal commodity risk relates to the fl uctuating level of diesel prices, particularly affecting its cash solutions businesses. Commodity 
swaps and commodity options are used to fi x synthetically part of the exposure and reduce the associated cost volatility. Commodity swaps 
hedging 41 million litres of projected 2014 diesel consumption, 27 million litres of projected 2015 diesel consumption and 9 million litres of 
projected 2016 diesel consumption were in place at 31 December 2013.

Counterparty credit risk 
The group’s strategy for credit risk management is to set minimum credit ratings for counterparties and monitor these on a regular basis. 

For treasury-related transactions, the policy limits the aggregate credit risk assigned to a counterparty. The utilisation of a credit limit is calculated 
by applying a weighting to the notional value of each transaction outstanding with each counterparty based on the type and duration of the 
transaction. The total mark to market value outstanding with each counterparty is also closely monitored against policy limits assigned to each 
counterparty. For short-term transactions (under one year), at inception of the transaction, the fi nancial counterparty must be investment grade 
rated by either the Standard & Poor’s or Moody’s rating agencies. For long-term transactions, at inception of the transaction, the fi nancial 
counterparty must have a minimum rating of BBB+/Baa1 from Standard & Poor’s or Moody’s. 

Treasury transactions are dealt with the group’s relationship banks, all of which have a strong investment grade rating. At 31 December 2013 
the largest two counterparty exposures related to treasury transactions were £29m and £28m and both were held with institutions with a long 
term Standard & Poor’s credit rating of A and A- respectively. These exposures represent 13% and 12% of the carrying values of the treasury 
transactions, with a fair value gain at the balance sheet date. Both of these banks had signifi cant loan commitments outstanding to G4S plc 
at 31 December 2013.

The group operates a multi-currency notional pooling cash management system with a wholly owned subsidiary of an A+ rated bank. At year end 
credit balances of £425m were pooled with debit balances of £422m, resulting in a net pool credit balance of £3m. There is legal right of set off 
under the pooling agreement and an overdraft facility of £3m.

At an operating level the minimum investment grade rating criteria applies. Exceptionally, where required by local country circumstances, 
counterparties with no, or a non-investment grade, rating can be approved as counterparties for a period of up to 12 months. Due to the 
group’s global geographical footprint and exposure to multiple industries, there is minimal concentration risk. 

Annual Report and Accounts 2013  G4S plc  127 

Notes to the consolidated fi nancial statements continued

33. RETIREMENT BENEFIT OBLIGATIONS
The group operates a wide range of retirement benefi t arrangements which are established in accordance with local conditions and practices 
within the countries concerned. These include funded defi ned contribution, multi-employer and funded and unfunded defi ned benefi t schemes. 

Defi ned contribution arrangements
The majority of the retirement benefi t arrangements operated by the group are of a defi ned contribution structure, where the employer 
contribution and resulting income statement charge is fi xed at a set level or is a set percentage of employees’ pay. Contributions made to defi ned 
contribution schemes and charged to the income statement totalled £99m (2012: £107m).

In the UK, following the closure of the defi ned benefi t schemes to new entrants in 2004, the main scheme for new employees is a contracted-in 
defi ned contribution scheme. 

G4S Government Solutions, Inc. is the administrator of several defi ned benefi t schemes. G4S Government Solutions, Inc. is responsible for making 
periodic cost-reimbursable deposits to the various defi ned benefi t schemes as determined by independent actuaries. In each instance, the US 
Department of Energy (‘DOE’) acknowledged within the contract entered between the DOE and G4S Government Solutions, Inc. its responsibility 
for all unfunded pension and benefi t liabilities. Therefore, these schemes are accounted for as defi ned contribution schemes. 

Multi-employer arrangement
In the Netherlands, most of the employees are members of the Security Industry Wide Pension Fund (IWPF). This is a career-average defi ned 
benefi t plan. Pensionable salary is subject to a cap, and minus an offset that refl ects social security levels. Withdrawal from the scheme is only 
possible under certain strict conditions determined by Dutch law and by the pension fund board of the IWPF. 

The plan is funded by a premium that is set by the IWPF board in line with the fi nancing rules that state that the premium should cover the 
cost of the annual accrual of pension benefi ts. Historically, the premium has been 30% of pensionable salaries and the employer pays 60% 
of this premium and the employees the remaining 40%. 

The fi nancing rules specify that an employer is not obliged to pay any further premiums in respect of previously accrued benefi ts. This means 
that in case of insuffi cient funding, the benefi ts of participants could, in theory, be reduced. The current solvency ratio is 116.6% (October 2013). 
The required solvency ratio according to Dutch law is 122% (as at 31 December 2012). Should a surplus appear within the scheme the board 
will decide if a reduction in premium is possible although this would only be possible at much higher solvency levels. 

Premiums paid to the scheme by the group and charged to the income statement in 2013 totalled £8m (2012: £8m). The estimated amounts 
of contributions expected to be paid to the schemes during the fi nancial year commencing 1 January 2014 in respect of the on-going accrual 
of benefi ts is approximately £8m. The premium that the IWPF received in 2013 is not yet available; in 2012 this amounted to €60m of which 
approximately €8m was paid by the group. The total number of employees in the scheme is approximately 22,000 at the end of 2012. The number 
of employees working for the group is approximately 5,600 as at 31 October 2013. 

The scheme is not accounted for as a defi ned benefi t scheme under IAS 19 ‘Employee Benefi ts’ as it is not possible to identify the group’s share of 
the scheme’s assets and liabilities. As a result, and in line with general practice for such schemes, the scheme is accounted for as if it were a defi ned 
contribution scheme under IAS 19. 

Defi ned benefi t arrangements 
The group operates several funded defi ned retirement benefi t schemes where the benefi ts are based on employees’ length of service. Whilst 
the group’s primary scheme is in the UK, it also operates other material schemes in the Netherlands and Canada and other less material plans 
elsewhere. Under funded arrangements, the assets of defi ned benefi t schemes are held in separate trustee-administered funds or similar 
structures in the countries concerned. 

There are also various less material unfunded arrangements; for these the group does not hold related assets separate from the group. 

The amounts recognised in income are included within the following categories in the income statement:

Amounts recognised in income

Cost of sales
Administration expenses
Net fi nance costs
Total for all defi ned benefi t schemes

2013
£m

(5)
(2)
(20)
(27)

2012
£m

(5)
(3)
(15)
(23)

128  G4S plc  Annual Report and Accounts 2013 

The Defi ned Benefi t Obligation (DBO), Assets and balance sheet provisions for defi ned benefi t schemes are as follows:

2013
UK
Netherlands
Other
Total for material funded defi ned benefi t schemes 
Total provision for unfunded and other funded defi ned benefi t schemes
Total provision for all defi ned benefi t schemes

2012
UK
Canada*
Netherlands
Other
Total for material funded defi ned benefi t schemes 
Total provision for unfunded and other funded defi ned benefi t schemes
Total provision for all defi ned benefi t schemes

DBO
£m
(2,011)
(111)
(10)
(2,132)

DBO
£m
(1,886)
(34)
(96)
(9)
(2,025)

Financial statements

Assets
£m
1,562
88
10
1,660

Assets
£m
1,474
28
79
8
1,589

Provision
£m
(449)
(23)
–
(472)
(32)
(504)

Provision
£m
(412)
(6)
(17)
(1)
(436)
(35)
(471)

*   Liabilities and assets for the Canadian scheme were transferred to ‘held for sale’ as at 30 June 2013 and the sale of the sponsoring business was completed on 

17 January 2014.

UK Defi ned Benefi t Scheme
The defi ned benefi t scheme in the UK accounts for 95% of the net balance sheet liability for material funded defi ned retirement benefi t schemes. 
It comprises three sections: the Group 4 section which is the pension scheme demerged from the former Group 4 Falck A/S; the Securicor section, 
responsibility for which the group assumed on 20 July 2004 with the acquisition of Securicor plc, and the GSL section, responsibility for which the 
group assumed on 12 May 2008 with the acquisition of GSL. 

The UK scheme is closed to future accrual apart from some sub-sections of the GSL section, and for most members defi nes the pension based on 
fi nal salary. The GSL section has historically remained open to provide a facility to accept former public-sector employees who join G4S through 
outsourcings. In the Group 4 and Securicor sections, members retain their link to fi nal salary where appropriate on their benefi ts accrued up to 
closure in 2011. 

As at the latest actuarial funding valuation, the participants of the UK pension scheme sections can be analysed as follows:

At 5 April 2012
Active participants

– Number
– Average age

Deferred participants

– Number
– Average age

Pensioner participants

– Number
– Average age

Group 4 
section

GSL 
section

Securicor 
section

–
N/A

4,390
51.5

3,024
69.9

808
47.1

1,318
50.0

581
63.6

–
N/A

9,973
51.3

8,891
71.2

Total

808
47.1

15,681
51.2

12,496
70.5

There is a mix of fi xed and infl ation-dependent pension increases (in payment and deferment) which vary from member to member according 
to their membership history and the section of the scheme.

The discounted weighted average duration of the accrued liabilities of the sections are respectively 17 years (Group 4 section), 18 years 
(GSL section) and 18 years (Securicor section).

The scheme is set up under UK law and governed by a Trustee company which is responsible for the scheme’s investments, administration 
and management. The Board of the Trustee Company is comprised of an independent chairman and further independent, group and scheme 
membership representatives.

The current schedule of defi cit recovery contributions provides for a contribution of approximately £42m during 2014. In addition, the company 
has pledged a share of any material disposal proceeds to the pension scheme (to be shared in the same proportion as the pension scheme defi cit 
bears to overall group indebtedness) and has agreed that additional contributions would be made in the event that the average annual dividend 
payment to ordinary shareholders over the three fi nancial years 2013, 2014, 2015 exceeds a certain threshold or in the event that the company 
makes a signifi cant special dividend payment, (or equivalent capital return), to its ordinary shareholders over the same period. 

A funding valuation is carried out for the scheme’s Trustee every three years by an independent fi rm of actuaries. Depending on the outcome of 
that valuation a schedule of future contributions is negotiated; the group has guaranteed any contributions due from its subsidiaries. The most 
recent valuation had an effective date of 5 April 2012.

Annual Report and Accounts 2013  G4S plc  129 

 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

33. RETIREMENT BENEFIT OBLIGATIONS (CONTINUED)
Other material Defi ned Benefi t Schemes
Apart from the multi-employer scheme referred to above, the group operates two material pension schemes in the Netherlands which apply 
to different employee populations; they are known as the Securicor Staff and Cash Solutions schemes. Both schemes defi ne pensions in terms 
of average career pay, are open to new entrants and are funded in accordance with Dutch requirements.

Pension increases in the Securicor Staff scheme are conditional on the funding level and so are only required if there is a funding surplus. 
The Securicor scheme has a risk sharing arrangement whereby members pay 50% of the cost of the scheme but the group has opted to record 
100% of the defi cit as a company liability due to uncertainties as to the practicalities of applying the scheme’s provisions in this respect; for example 
in 2012 benefi ts were reduced rather than increasing members’ contributions.

The Cash Solutions scheme is required to provide benefi ts at least equivalent to the industry-wide multi-employer scheme, and in particular 
pension increases in payment and deferment, as well as revaluation of active members’ rights in the Cash Solutions scheme have to follow the 
multi-employer scheme (which also applies a conditional approach). The Cash Solutions scheme is insured, so longevity risk on the base level of 
insured pension (that is before increases) is carried by the insurer, and any bonuses from the insurer’s returns may defray the cost of pension 
increases. Accordingly, there is a counterparty risk against the insurer. 

The other material scheme is in Canada; it is a fi nal salary scheme that is closed to new entrants, other than to hourly-paid members in a few 
specifi c locations. Most of the benefi ts are not subject to indexation in payment. The scheme is funded in accordance with Canadian requirements. 
The sponsoring business is held for sale as at 31 December 2013. It was sold on 17 January 2014 and the entire liabilities and assets of the scheme 
are now the responsibility of the purchaser.

The discounted weighted average duration of the accrued liabilities of the schemes are respectively 28 years (Netherlands Securicor Staff), 
28 years (Netherlands Cash Solutions) and 18 years (Canada).

Expected Contributions
The estimated amounts of contributions expected to be paid to the material schemes during the fi nancial year commencing 1 January 2014 in 
respect of the ongoing accrual of benefi ts are approximately £9m (split £6m UK, £3m Netherlands) and it is anticipated that these will remain at 
a similar level in the medium term subject to changes in fi nancial conditions. Additional contributions of approximately £42m will also be made in 
2014 in respect of the defi cit in the UK schemes. 

Principal Risks
The group’s pension schemes create a number of risk exposures. Annual increases on benefi ts are, to a varying extent from scheme to scheme, 
dependent on infl ation so the main uncertainties affecting the level of benefi ts payable are future infl ation levels (including the impact of infl ation 
on future salary increases) and the actual longevity of the membership. Benefi ts payable will also be infl uenced by a range of other factors 
including member decisions on matters such as when to retire and the possibility to draw benefi ts in different forms.

A key risk is that additional contributions are required if the investment returns fall short of those anticipated when setting the contributions 
to the pension plans. For the UK funding valuation those assumed investment returns (for funding valuations) are set based on fi xed margins 
over the LIBOR swap curve. The management of the pension fund assets has been delegated to an asset manager which manages the assets 
against a liability benchmark. The key parameters of this mandate can be summarised as follows:

 – An asset mix which is managed dynamically over time rather than a set strategic allocation

 – Interest rate and infl ation risk is managed with the benchmark of hedging 100% of these risks as a percentage of the asset value through 

the use of debt instruments (government bonds) and derivatives

 – Currency risk is managed with the objective of hedging at least 70% of the overseas currency exposure in the portfolio through the use 

of forward foreign currency contracts

All pension schemes are regulated by the relevant jurisdictions. These include extensive legislation and regulatory mechanisms that are subject 
to change and may impact G4S’ pension schemes.

Regarding fi nancial reporting measures, the IAS 19 liability measurement (DBO) and the service cost are sensitive to the actuarial assumptions 
made on a range of demographic and fi nancial matters that are used to project the expected benefi t payments, the most important of these 
assumptions being about future infl ation and salary growth levels and the assumptions made about life expectation. The DBO and service cost 
are also very sensitive to the IAS 19 discount rate, which determines the discounted value of the projected benefi t payments. The discount rate 
depends on market yields on high-quality corporate bonds. Investment strategies are set with funding rather than IAS 19 considerations in mind 
and do not seek to provide a specifi c hedge against the IAS 19 measurement of liabilities. As a result the difference between the market value 
of the assets and the IAS 19 liabilities may be volatile.

130  G4S plc  Annual Report and Accounts 2013 

Financial statements

Assumptions and sensitivities 
The weighted average principal assumptions used for the purposes of the actuarial valuations were as follows:

Key assumptions used at 31 December 2013
Discount rate
Expected rate of salary increases
Pension increases in payment (for the UK, at RPI* with a limit of 5% p.a.)
Infl ation

Key assumptions used at 31 December 2012
Discount rate
Expected rate of salary increases
Pension increases in payment (for the UK, at RPI with a limit of 5% p.a.)
Infl ation

*  The CPI assumption used for the UK valuation in 2013 was 2.4%.

UK

Canada

Netherlands

 4.4%
3.5%
3.2%
3.4%

4.5%
3.1%
2.9%
3.0%

5.0%
3.0%
1.4%
2.3%

4.5%
3.0%
1.4%
2.3%

3.7%
2.0%
1.4%
2.0%

3.7%
2.0%
1.0%
2.0%

IAS 19 specifi es that pension liabilities should be discounted at appropriate high-quality corporate bond rates. The group considers that 
it is appropriate to consider AA-rated corporate bonds as high quality and therefore have used discount rates based on yields on such bonds 
corresponding to the liability profi le of the schemes.

The effect of a movement in the discount rate applicable in the UK alters reported liabilities (before associated deferred tax adjustments) 
by approximately the amounts shown in the table below:

Sensitivity analysis
Discount rate assumption being 0.5% higher 
Discount rate assumption being 0.5% lower

Increase/(decrease) in the 
DBO of the UK Scheme
2013
£m
(163)
181

The effect of a movement in RPI infl ation applicable in the UK alters reported liabilities (before associated deferred tax adjustments) 
by approximately the amounts shown in the table below:

Sensitivity analysis
Infl ation assumption being 0.5% higher 
Infl ation assumption being 0.5% lower

Increase/(decrease) in the 
DBO of the UK Scheme
2013
£m
79
(70)

The above sensitivities allow for infl ation-dependent assumptions such as salary growth and relevant pension increases to vary corresponding 
to the infl ation assumption variation. Due to the caps and fl oors on pension increases a certain movement in the infl ation assumption will not 
generally result in the same movement in the pension increase assumption.

In addition to the above, the group uses appropriate mortality assumptions when calculating the schemes’ obligations. The mortality tables 
used for the scheme in the UK are: Birth year table S1P[M/F]A Base with future improvements in line with CMI_2013 Core projections, based 
on a long term improvement rate of 1.25% p.a. and allowing for individual scaling factors based on the majority analysis carried out as part 
of the last funding valuation.

The resulting assumed life expectancy of a male member of the UK schemes currently aged 65 is between 21 and 22 years, depending on the 
section of the plan. The assumed life expectancy at 65 of a male currently aged 52 is between 22 and 23 years. At those ages, the assumed life 
expectancy for a female member is between 2 and 3 years higher than for a male member. 

The effect of a one year change in this UK life expectancy assumption is to alter reported liabilities (before associated deferred tax adjustments) 
by approximately £88m. 

The selection of these movements to illustrate the sensitivity of the DBO to key assumptions should not be interpreted as the group expressing 
any specifi c view of the probability of such movements happening.

Annual Report and Accounts 2013  G4S plc  131 

 
 
 
Notes to the consolidated fi nancial statements continued

33. RETIREMENT BENEFIT OBLIGATIONS (CONTINUED)
The amounts recognised on the balance sheet in respect of these defi ned benefi t schemes and the various components of income, 
OCI and cashfl ow are as follows:

2013
Amounts recognised on the balance sheet at beginning of the period

DBO
£m
(2,025)

Assets 
£m
1,589

Total
£m
(436)

Amounts recognised in income
Current service cost
Settlements and past service costs
Interest on obligations and assets
Administration costs paid from plan assets
Transfers in
Total amounts recognised in income

Remeasurements
Actuarial loss – change in fi nancial assumptions
Actuarial loss – change in demographic assumptions
Actuarial loss – experience
Return on assets in excess of interest
Remeasurement effects recognised in OCI

Cash
Employer contributions
Employee contributions
Benefi ts paid from plan assets
Net cash

Other
Exchange rates
Transfer of Canada scheme to held for sale

(9)
1
(90)
–
(11)
(109)

(80)
(22)
(4)
–
(106)

–
(4)
79
75

2
31

–
–
70
(2)
14
82

–
–
–
46
46

49
4
(79)
(26)

1
(32)

(9)
1
(20)
(2)
3
(27)

(80)
(22)
(4)
46
(60)

49
–
–
49

3
(1)

Amounts recognised on the balance sheet at end of the period

(2,132)

1,660

(472)

In 2011 G4S won the managed prisons bid in respect of HMP Birmingham and relevant employees have accrued benefi ts in the GSL section 
since 1 October 2011. New employees had the option to transfer accrued pension rights. This occurred as at 1 March 2013 and the effect 
of this transfer has been presented in the ‘Transfers in’ line of the above breakdown.

132  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

2012
Amounts recognised on the balance sheet at beginning of the period

DBO 
£m
(1,825)

Assets
£m
1,539

Asset Ceiling
£m
(9)

Amounts recognised in income
Current service cost
Settlements and past service costs
Interest on obligations and assets
Administration costs paid from plan assets
Total amounts recognised in income

Remeasurements
Actuarial loss – change in fi nancial assumptions
Actuarial gain – experience
Return on assets in excess of interest
Change in effect of asset ceiling in excess of interest
Remeasurement effects recognised in OCI

Cash
Employer contributions
Employee contributions
Benefi ts paid from plan assets
Net cash

Other
Exchange rates

(7)
2
(89)
–
(94)

(179)
1
–
–
(178)

–
(4)
73
69

3

–
–
75
(3)
72

–
–
1
–
1

47
4
(73)
(22)

(1)

Amounts recognised on the balance sheet at end of the period

(2,025)

1,589

–
–
(1)
–
(1)

–
–
–
10
10

–
–
–
–

–

–

Total
£m
(295)

(7)
2
(15)
(3)
(23)

(179)
1
1
10
(167)

47
–
–
47

2

(436)

The asset ceiling restriction at the beginning of 2012 refl ects an inability to derive economic value from an IAS 19 surplus in a scheme in the 
Netherlands; by 31 December 2012 the scheme was in defi cit and no restriction was necessary, and this was still the case at 31 December 2013.

The contribution from sponsoring companies in 2013 included £38m (2012: £37m) of additional contributions in respect of the defi cit in the 
UK schemes. 

Annual Report and Accounts 2013  G4S plc  133 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

33. RETIREMENT BENEFIT OBLIGATIONS (CONTINUED)
The composition of the scheme assets at the reporting date is as follows: 

2013
Equity
Bonds
Other
Total

2012
Equity
Bonds
Other
Total

Total
£m
438
107
1,105
1,650

Netherlands
£m
25
44
19
88

Total
£m
252
373
956
1,581

Canada
£m
16
10
2
28

Netherlands
£m
22
38
19
79

A more detailed split of assets of the UK scheme at 31 December 2013 is presented in the table below:

Equity
Private equity
Government bonds
Credit
Property
Macro-oriented
Multi-strategy
Derivatives
Cash and cash equivalents

UK
£m
413
63
1,086
1,562

UK
£m
214
325
935
1,474

2013
£m
367
46
63
274
42
296
48
15
411
1,562

Within the UK pension fund, the Equity, Credit, Macro-orientated and Multi-strategy sub-categories consist of pooled vehicles investing 
predominantly in assets with quoted prices in active markets. All government bonds are issued by the UK government and have quoted prices 
in active markets. Other UK investments are predominantly not quoted.

Derivatives include a range of interest rate and infl ation linked swaps, forward currency contracts, equity index total return swaps, equity options, 
and futures. Investing in interest rate and infl ation linked swaps is designed to mitigate the impact of future changes in interest rates and infl ation.

None of the pension scheme assets are held in the group’s own fi nancial instruments or in any assets held or used by the group.

134  G4S plc  Annual Report and Accounts 2013 

 
 
Financial statements

34. PROVISIONS AND CONTINGENT LIABILITIES

At 1 January 2013
Additional provision in the year
Utilisation of provision
Transfers and reclassifi cations
Translation adjustments
At 31 December 2013

Included in current liabilities
Included in non-current liabilities

Employee
benefi ts
£m
14
21
(6)
–
2
31

 Restructuring
£m
3
68
(35)
–
(3)
33

Claims
reserves
£m
46
27
(17)
–
1
57

Contract
provisions
£m
11
136
(2)
(2)
–
143

 Total
£m
74
252
(60)
(2)
–
264

200
64
264

Employee benefi ts
The provision for employee benefi ts is in respect of any employee benefi ts which accrue over the working lives of the employees, typically 
including items such as long service awards and termination indemnity schemes. 

The group’s net obligation in respect of long-term service benefi ts other than retirement benefi ts represents the present value of the future 
benefi t that employees have earned at the balance sheet date, less the fair value of scheme assets out of which the obligations are to be 
settled directly.

Restructuring 
Restructuring provisions include amounts for redundancy payments, and the costs of closure of activities in acquired businesses and discontinued 
operations. Settlement of restructuring provisions is highly probable. The timing is uncertain but is generally likely to be short term. 

Claims reserves 
The claims reserves are held by the wholly-owned captive insurance subsidiaries in Guernsey and the US which underwrite part of the 
group’s cash solutions, general liability, workers’ compensation and auto liability policies. The provisions are subject to regular actuarial review 
and are adjusted as appropriate. Settlement of these provisions is highly probable but both the value of the fi nal settlements and their timing 
is uncertain, dependent upon the outcome of ongoing processes to determine both liability and quantum in respect of a wide range 
of claims or possible claims. 

Contract provisions 
Contract provisions include provisions for onerous contracts including future liabilities for loss-making contracts, for all properties sub-let 
at a shortfall, for the cost of replacing assets where there is a present contractual requirement and for long-term idle, leased properties. 
Provisions relating to revenue recognition are also included in this category. The provision is based on the value of future net cash outfl ows. 
Whilst the likelihood of settlement of these obligations is considered probable, there is uncertainty over their value and duration. 

On 12 March 2014 the group announced that it had reached agreement with the UK Ministry of Justice (MoJ) on a settlement in respect 
of claims arising in relation to Electronic Monitoring services provided between 2005 and 2013. The agreement also concluded outstanding 
matters relating to two UK facilities management contracts.

The total settlement amount was £109m and the group has provided for this amount within contract provisions as at 31 December 2013.

Contingent liabilities
Contingent liabilities exist in respect of agreements entered into in the normal course of business, none of which are individually 
or collectively signifi cant.

Details of unprovided contingent tax liabilities are presented in note 35.

Annual Report and Accounts 2013  G4S plc  135 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

35. DEFERRED TAX
The following are the major deferred tax liabilities and assets recognised by the group and movements thereon during the current and prior 
reporting periods: 

At 1 January 2013
(Charge)/credit to the income statement
Acquisition of subsidiaries
Charge to equity
Translation adjustments
Transfers/other
At 31 December 2013

At 1 January 2012
Credit to the income statement
Acquisition of subsidiaries
Credit to equity 
Transfers/other
At 31 December 2012

Retirement
benefi t
obligations
£m
104
(5)
–
–
–
–
99

76
3
–
25
–
104

Intangible
assets
£m 
(61)
20
(3)
–
2
–
(42)

(79)
27
(9)
–
–
(61)

 Tax losses
£m
28
2
–
–
–
–
30

23
5
–
–
–
28

Other 
temporary
differences
£m
53
16
2
(4)
(4)
(3)
60

45
1
–
3
4
53

 Total
£m
124
33
(1)
(4)
(2)
(3)
147

65
36
(9)
28
4
124

Certain deferred tax assets and liabilities have been offset where permitted. The following is the analysis of the deferred tax balances (after offset):

Deferred tax liabilities
Deferred tax assets
Net deferred tax asset included in held for sale
Total deferred tax position

2013
£m
(47)
184
10
147

2012
£m
(68)
179
13
124

At 31 December 2013, the group had unutilised tax losses of approximately £705m (2012: £485m) potentially available for offset against future 
profi ts. A deferred tax asset of £30m (2012: £28m) has been recognised in respect of approximately £120m (2012: £106m) of gross losses. 
No deferred tax asset has been recognised in respect of the remaining £585m (2012: £379m) of gross losses due to the unpredictability of future 
profi t streams in the relevant jurisdictions and the fact that a signifi cant proportion of such losses remains unaudited by the relevant tax authorities. 
Included in unrecognised tax losses are gross losses of £15m which will expire between 2014 and 2023. Other losses may be carried 
forward indefi nitely. 

At 31 December 2013, the aggregate amount of temporary differences associated with undistributed earnings of non-UK subsidiaries for which 
deferred tax liabilities have not been recognised is £1,220m (2012: £1,378m). No liability has been recognised in respect of these gross differences 
on the basis that the group is in a position to control the timing of the reversal of the temporary differences and it is probable that such 
differences will not reverse in the foreseeable future. 

At 31 December 2013, the group had total unprovided contingent tax liabilities of approximately £58m (2012: £5m) relating to unresolved tax 
issues in various jurisdictions. 

136  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
36. SHARE CAPITAL

G4S plc
Issued and fully paid ordinary shares of 25p each

Ordinary shares in issue
At 1 January 2013
New shares issued for cash
At 31 December 2013

Financial statements

2013
£
387,898,609

2012
£
352,667,160

2013 Number
1,410,668,639
140,925,797
1,551,594,436

2012 Number
1,410,668,639
–
1,410,668,639

In August 2013 the group issued140,925,797 ordinary shares as a result of the 9.99% placing. The group received gross proceeds of £348m 
and paid related costs of £5m.

37. OTHER RESERVES

At 1 January 2013
Total comprehensive income attributable 
to equity shareholders of parent
Shares issued
Own shares awarded
At 31 December 2013

At 1 January 2012
Total comprehensive income attributable 
to equity shareholders of parent
Own shares purchased
Own shares awarded
At 31 December 2012

Other reserves include:

Hedging 
reserve
£m
(34)

Translation 
reserve
£m
50

Merger 
reserve
£m
426

Reserve for 
own shares
£m
(20)

Total other 
reserves
£m
422

13
–
–
(21)

(26)

(8)
–
–
(34)

(109)
–
–
(59)

110

(60)
–
–
50

–
308
–
734

426

–
–
–
426

–
–
2
(18)

(16)

–
(6)
2
(20)

(96)
308
2
636

494

(68)
(6)
2
422

Hedging reserve 
The hedging reserve comprises the effective portion of the cumulative net change in the fair value of cash fl ow instruments related to the hedged 
transactions that have not yet occurred (net of tax).

Translation reserve 
The translation reserve comprises all foreign exchange differences arising from the translation of the fi nancial statements of foreign operations, 
as well as from the translation of liabilities that hedge the company’s net investment in foreign operations (net of tax).

Merger reserve 
The merger reserve comprises reserves arising upon the merger between the former Group 4 Falck A/S and the former Group 4 Securitas BV 
in 2000 and the acquisition of Securicor plc by the group in 2004. In 2013 the £308m addition to the merger reserve resulted from the group’s 
9.99% share placing in August 2013.

Reserve for own shares 
An employee benefi t trust established by the group held 6,934,564 shares at 31 December 2013 (2012: 7,589,853 shares) to satisfy the vesting 
of awards under the performance share plan and performance-related schemes. During the year no shares were purchased by the trust, whilst 
655,289 shares were used to satisfy the vesting of awards under the schemes. At 31 December 2013, the cost of shares held by the trust was 
£18,460,753 (2012: £20,207,798), whilst the market value of these shares was £18,203,231 (2012: £19,470,928). Shares held by the trust are 
treated as treasury shares, are deducted from equity, do not receive dividends and are excluded from the calculations of earnings per share. 

Annual Report and Accounts 2013  G4S plc  137 

 
 
 
 
 
 
 
Notes to the consolidated fi nancial statements continued

38. ANALYSIS OF NET DEBT
A reconciliation of net debt to amounts in the consolidated statement of fi nancial position is presented below:

Cash and cash equivalents
Investments
Net cash and overdrafts included within disposal groups classifi ed as held for sale
Net debt (excluding cash and overdrafts) included within disposal groups classifi ed as held for sale
Bank overdrafts
Bank loans
Loan notes 
Fair value of loan note derivative fi nancial instruments
Obligations under fi nance leases
Total net debt

An analysis of movements in net debt in the year is presented below:

Increase in cash, cash equivalents and bank overdrafts per consolidated cash fl ow statement
Sale of investments
Movement in debt and lease fi nancing
Change in net debt resulting from cash fl ows
Borrowings acquired with subsidiaries
Net additions to fi nance leases
Movement in net debt in the year
Translation adjustments
Net debt at the beginning of the year
Net debt at the end of the year

2013
£m
594
39
15
(17)
(22)
(196)
(1,982)
88
(52)
(1,533)

2013
£m
142
(16)
174
300
(4)
(12)
284
(15)
(1,802)
(1,533)

39. OPERATING LEASE ARRANGEMENTS
The group as lessee
As at 31 December 2013, the group had outstanding commitments under non-cancellable operating leases, which fall due as follows:

Within one year
In the second to fi fth years inclusive
After fi ve years
Total operating lease commitments

2013
£m
134
290
214
638

2012
£m
469
56
20
10
(17)
(345)
(2,039)
105
(61)
(1,802)

2012
£m
138
–
(302)
(164)
(1)
(21)
(186)
–
(1,616)
(1,802)

2012
£m
133
315
181
629

The group leases a number of its offi ce properties, vehicles and other operating equipment under operating leases. Property leases are negotiated 
over an average term of eight years, at rates refl ective of market rentals. Periodic rent reviews take place to bring lease rentals in line with 
prevailing market conditions. Some but not all lease agreements have an option to renew the lease at the end of the lease term. Leased vehicles 
and other operating equipment are negotiated over an average lease term of four years. 

Certain leased properties have been sub-let by the group. Sub-leases are negotiated on terms consistent with those of the associated property. 
The total future minimum sub-lease payments expected to be received by the group from sub-let properties amount to £12m (2012: £10m).

138  G4S plc  Annual Report and Accounts 2013 

 
 
 
Financial statements

40. SHARE BASED PAYMENTS
Shares allocated conditionally fall under either the group’s performance-related bonus scheme or the group’s Performance Share Plan (PSP). 
Shares allocated conditionally under the performance-related bonus scheme vest three years following the date of grant provided certain 
non-market performance conditions are met. Those allocated under the PSP vest after three years, to the extent that (a) certain non-market 
performance conditions are met and (b) certain market performance conditions are met. The proportion of the allocation of awards to these 
criteria is described in the remuneration report. Vesting occurs after the third anniversary of the date the shares were allocated conditionally. 
To the extent that the performance criteria have been met and the shares are not forfeited, these shares can only be released upon request 
after the third anniversary but before the tenth anniversary. 

The number of shares allocated conditionally is as follows: 

Outstanding at 1 January
Allocated during the year
Transferred during the year
Forfeited during the year
Expired during the year
Outstanding at 31 December

Performance-
related bonus 
scheme
2013
Number
812,200
58,026
(494,492)
–
–
375,734

PSP
2013
Number
15,589,225
7,385,392
(161,948)
(2,546,129)
(4,232,718)
16,033,822

Total
2013
Number
16,401,425
7,443,418
(656,440)
(2,546,129)
(4,232,718)
16,409,556

Performance-
related bonus 
scheme
2012
Number
1,068,455
40,652
(296,907)
–
–
812,200

PSP
2012 
Number
16,102,450
5,859,439
(613,518)
(727,959)
(5,031,187)
15,589,225

Total
2012
Number
17,170,905
5,900,091
(910,425)
(727,959)
(5,031,187)
16,401,425

The weighted average remaining contractual life of conditional share allocations outstanding at 31 December 2013 was 16 months (2012: 16 
months). The weighted average share price at the date of allocation of shares allocated conditionally during the year was 291.7p (2012: 277.1p) 
and the contractual life of all conditional allocations was three years. 

Under the PSP, the vesting of half (2012: half) of the shares allocated conditionally depends upon Total Shareholder Return (a market performance 
condition) over the performance period measured against a comparator group. 25% of the allocation vests upon the group’s Total Shareholder 
Return equalling median performance amongst the comparator group. The fair value of the shares allocated subject to this market performance 
condition has therefore been reduced by 75%.

The income statement is charged with an estimate for the vesting of shares conditionally awarded subject to non-market performance conditions. 
The charge for 2013 was £nil (2012: £nil). 

Annual Report and Accounts 2013  G4S plc  139 

 
Notes to the consolidated fi nancial statements continued

41. RELATED PARTY TRANSACTIONS
Transactions and balances with joint ventures and associated undertakings
Transactions between the company and its subsidiaries have been eliminated on consolidation and are not disclosed in this note. Details of 
transactions between the group and other related parties are disclosed below. All transactions with related parties are entered into in the normal 
course of business.

Transactions with joint ventures included revenue recorded of £28m (2012: £30m). Amounts due to related parties include £2m (2012: £1m)
 to joint ventures and £2m (2012: £2m) to associates. Amounts due from related parties include £4m (2012: £4m) from joint ventures and £1m 
(2012: £2m) from associates.

No expense has been recognised in the year for bad and doubtful debts in respect of amounts owed by related parties. Details of principal joint 
ventures are shown in note 21. 

The group has a legal interest in a number of joint ventures and joint arrangements, where the economic interest was divested by the Global 
Solutions Group prior to its acquisition by G4S plc in 2008. Transactions with these entities during the year comprised:

White Horse Education Partnership Limited
Integrated Accommodation Services plc
Fazakerley Prison Services Limited
Onley Prison Services Limited
ECD Cookham Wood Limited
ECD Onley Limited
Stratus Integrated Services Limited
UK Court Services (Manchester) Limited
East London Lift Company Limited
Total

Services/
sales to
2013
£m
2
39
33
14
12
13
8
2
1
124

Services/
sales to 
2012
£m
2
44
34
14
13
13
7
2
1
130

Transactions with post-employment benefi t schemes 
Details of transactions with the group’s post-employment benefi t schemes are provided in note 33. Unpaid contributions owed to schemes 
amounted to £0.5m at 31 December 2013 (2012: £0.5m). 

Transactions with other related parties
In the normal course of the group’s business the group provides services to and receives services from certain non-controlling interests 
on an arm’s length basis.

Remuneration of key management personnel 
The group’s key management personnel are deemed to be the non-executive directors and those individuals, including the executive directors, 
whose remuneration is determined by the Remuneration Committee. Their remuneration is set out below. Further information about the 
remuneration of individual directors included within key management personnel is provided in the audited part of the Directors’ Remuneration 
Report on pages 64 to 79.

Short-term employee benefi ts
Post-employment benefi ts
Other long-term benefi ts
Share-based payment
Total

2013
£
10,887,469
217,937
56,682
931,197
12,093,285

2012
£
7,253,734
104,212
41,819
132,289
7,532,054

42. EVENTS AFTER THE BALANCE SHEET DATE
In January 2014, the group sold its cash solutions business in Canada and its remaining business in Norway for total proceeds of £89m.

No other signifi cant post-balance sheet events have affected the group since 31 December 2013. 

43. SIGNIFICANT INVESTMENTS
The companies listed below are those which were part of the group at 31 December 2013 and which, in the opinion of the directors, 
signifi cantly affected the group’s results and net assets during the year. The directors consider that those companies not listed are not signifi cant 
in relation to the group as a whole. A comprehensive list of all subsidiaries will be disclosed as an appendix to the group’s annual return. 

The principal activities of the companies listed below are indicated according to the following key: 

Secure solutions 
Cash solutions 

S 
C 

These businesses operate principally in the country in which they are incorporated.

140  G4S plc  Annual Report and Accounts 2013 

 
 
  
Financial statements

Product 
segment

Country of 
incorporation

Ultimate 
ownership

S
S
S
S
S
C
S
S
C
S
S
S+C
S
S
S
C
C
S
S
S
S
S
S+C
S
C
S
S
S
S
S+C
S+C
S+C
 S+C
C
S
S
S+C
S+C
S
S+C
C
S
S
S
S+C
S

S
S
S
S

S
S
S

S

Argentina
Australia
Australia
Austria
Belgium
Belgium
Brazil
Brazil
Canada
Canada
Chile
Colombia
 Denmark
England
England
England
England
England
England
England
England
England
Estonia
Finland
Hungary
India
Ireland
Israel
Israel
Kenya
Kuwait
Luxembourg
Malaysia
 Netherlands
 Netherlands
Norway
Peru
Qatar
Saudi Arabia
Saudi Arabia
South Africa
South Africa
Sweden
Thailand
UAE
USA

USA
USA
USA
USA

England
South Africa
Israel

USA

75%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
49%
100%
92%
92%
100%
49%
100%
49%
100%
100%
100%
100%
0%
49%
0%
75%
74%
100%
100%
49%
100%

100%
100%
100%
100%

59%
20%
46%

46%

Subsidiary undertakings
G4S Soluciones de Seguridad S.A.
G4S Australia Pty Limited
G4S Custodial Services Pty Limited
G4S Secure Solutions AG (Austria)
G4S Secure Solutions SA/NV
G4S Cash Solutions (Belgium) NV
G4S Interativa Service Ltda
Vanguarda Segurança e Vigilância Ltda
G4S Cash Solutions (Canada) Limited
G4S Secure Solutions (Canada) Limited
G4S Security Services Regiones S.A.
G4S Secure Solutions Colombia S.A.
G4S Security Services A/S
G4S Aviation Services (UK) Limited
G4S Care and Justice Services (UK) Limited
G4S Cash Centres (UK) Limited
G4S Cash Solutions (UK) Limited
G4S Integrated Services (UK) Limited 
G4S Risk Management Limited
G4S Secure Solutions (UK) Limited
G4S Security Services (UK) Limited
G4S Utility and Outsourcing Service (UK) Limited 
AS G4S Baltics
G4S Security Services Oy
G4S Keszpenzlogisztikai Kft 
G4S Secure Solutions (India) Pvt. Limited1, 5
G4S Secure Solutions (Ire) Limited
G4S Secure Solutions (Israel) Limited
G4S Security Technologies (Israel) Limited
G4S Kenya Limited
Al Mulla Security Services Co. WLL5
G4S Security Solutions S.A.R.L
Safeguards G4S Sdn Bhd2, 5
G4S Cash Solutions BV
G4S Beheer BV
G4S Secure Solutions AS
G4S Peru S.A.C.
G4S Qatar SPC5
al Majal Service Master Co. Limited5
Mohammed Bin Abdoud Al Amoudi Co. for Civilian Security Services Partnership (Almajal)5
G4S Cash Solutions (SA) (Pty) Limited
G4S Secure Solutions (SA) (Pty) Limited 
G4S Secure Solutions AB
G4S Secure Solutions (Thailand) Limited
Group 4 Securicor Security Services UAE (LLC) G4S5
G4S Government Solutions, Inc.

G4S Integrated Services, Inc.
G4S Secure Solutions (USA) Inc.
G4S Technology LLC
G4S Youth Services LLC

Joint ventures (see note 21) 
Bridgend Custodial Services Limited3
Bloemfontein Correctional Contracts (Pty) Limited4
Policity Limited

Associated undertakings
Space Gateway Support LLC

1   G4S Secure Solutions (India) Pvt. Limited has a year end of 31 March.

2  Safeguards G4S Sdn Bhd has a year end of 30 June.

3  Bridgend Custodial Services Limited has a year end of 30 September.

4  Bloemfontein Correctional Contracts (Pty) Limited has a year end of 30 September.

5   By virtue of shareholder agreements, options, pre-emption rights and other contractual arrangements, the group has the power to govern the fi nancial and operating 

policies, so as to obtain the benefi ts from the activities of these companies. These are therefore consolidated as full subsidiaries.

Annual Report and Accounts 2013  G4S plc  141 

 
Parent company balance sheet 
At 31 December 2013

Fixed assets
Intangible assets
Investments

Current assets
Debtors
Cash at bank and in hand

Creditors – amounts falling due within one year
Bank overdraft(unsecured)
Borrowings(unsecured)
Other creditors

Net current assets
Total assets less current liabilities
Creditors – amounts falling due after more than one year
Borrowings(unsecured)
Other creditors

Net assets

Capital and reserves
Called up share capital
Share premium and reserves
Equity shareholders’ funds

 Notes

(b)

(c)

(d)

(e)

(f)

(e) 

(f) 

36

 (i)

2013
£m

11 
3,055
3,066

2,992
56
3,048

(5)
(61)
(2,856)
(2,922)
126
3,192

(1,040) 

–
(1,040)
2,152

388
1,764
2,152

2012
£m

16
3,051
3,067

2,930
9
2,939

(9)
(40)
(2,851)
(2,900)
39
3,106

(1,174)
(2)
(1,176)
1,930

353
1,577
1,930

The parent company fi nancial statements were approved by the board of directors and authorised for issue on 31 March 2014.

They were signed on its behalf by:

Ashley Almanza 
Director 

Himanshu Raja
Director

142  G4S plc  Annual Report and Accounts 2013 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Parent company reconciliation of movements in equity shareholders’ funds  
For the year ended 31 December 2013

Retained profi t for the year
Changes in fair value of hedging derivatives
Shares issued
Dividends declared
Own shares purchased
Tax on equity movements
Net increase/(decrease) in shareholders’ funds
Opening equity shareholders’ funds
Closing equity shareholders’ funds

Financial statements

2013
£m
15
(8)
343
(130)
–
2
222
1,930
2,152

2012
£m
24
(6)
–
(120)
(6)
2
(106)
2,036
1,930

Annual Report and Accounts 2013  G4S plc  143 

 
Notes to the parent company fi nancial statements 

(A) SIGNIFICANT ACCOUNTING POLICIES 
Basis of preparation
The separate fi nancial statements of the company are presented as required by the Companies Act 2006. They have been prepared under the 
historical cost convention except for the revaluation of certain fi nancial instruments and in accordance with applicable United Kingdom Accounting 
Standards (UK GAAP).

The fi nancial statements have been prepared under the going concern basis.

Exemptions
Under section 408 of the Companies Act 2006 the company is exempt from the requirement to present its own profi t and loss account. 

The company has taken advantage of the exemption from preparing a cash fl ow statement under the terms of FRS 1 ‘Cash Flow Statements’. 
The cash fl ows of the company are included within its consolidated fi nancial statements.

The company is also exempt under the terms of the revised FRS 8 ‘Related Party Disclosures’ from disclosing related party transactions with 
wholly owned subsidiaries within the group.

Intangible fi xed assets
Intangible fi xed assets are stated at cost net of accumulated amortisation and any provision for impairment. Intangible fi xed assets are amortised 
on a straight-line basis over their expected economic life. Software is amortised over periods up to a maximum of eight years.

Fixed asset investments 
Fixed asset investments, which comprise investments in subsidiary undertakings, are stated at cost less amounts written off.

Financial instruments
Financial assets and fi nancial liabilities are recognised when the group becomes a party to the contractual provisions of the instruments. 

External debtors
Debtors do not carry interest and are stated initially at their fair value. The company provides for bad debts based upon an analysis of those that 
are past due in accordance with local conditions and past default experience.

Cash at bank and in hand and bank overdrafts
Cash at bank and in hand and bank overdrafts comprise cash balances and call deposits.

Interest-bearing borrowings
Interest-bearing bank overdrafts, loans and loan notes are recognised at the value of proceeds received, net of direct issue costs. Finance charges, 
including premiums payable on settlement or redemption and direct issue costs, are recognised in the profi t and loss account on an accrual basis 
using the effective interest method. 

External creditors
Creditors are not interest-bearing and are stated initially at their fair value. 

Amounts owed to/from subsidiary undertakings
Amounts owed to/from subsidiary undertakings bear interest at prevailing market rates.

Equity instruments
Equity instruments issued by the company are recorded at the value of proceeds received, net of direct issue costs. 

Derivative fi nancial instruments and hedge accounting 
In accordance with its treasury policy, the company only holds or issues derivative fi nancial instruments to manage the group’s exposure to fi nancial 
risk, not for trading purposes. Such fi nancial risk includes the interest risk on the group’s variable-rate borrowings, the fair value risk on the group’s 
fi xed-rate borrowings, commodity risk in relation to its diesel consumption and foreign exchange risk on transactions, on the translation of the 
group’s results and on the translation of the group’s net assets measured in foreign currencies. The company manages these risks through a range 
of derivative fi nancial instruments, including interest rate swaps, commodity swaps, commodity options, forward foreign exchange contracts and 
currency swaps. 

Derivative fi nancial instruments are recognised in the balance sheet as fi nancial assets or liabilities at fair value. The gain or loss on remeasurement 
to fair value is recognised immediately in the profi t and loss account, unless they qualify for hedge accounting. Where derivatives do qualify for 
hedge accounting, the treatment of any resultant gain or loss depends on the nature of the item being hedged as described below: 

Fair value hedge
The change in the fair value of both the hedging instrument and the related portion of the hedged item is recognised immediately in the profi t and 
loss account. 

Cash fl ow hedge
The change in the fair value of the portion of the hedging instrument that is determined to be an effective hedge is recognised in equity and 
subsequently recycled to the profi t and loss account when the hedged cash fl ow impacts the profi t and loss account. The ineffective portion of the 
fair value of the hedging instrument is recognised immediately in the profi t and loss account. 

144  G4S plc  Annual Report and Accounts 2013 

Financial statements

Foreign currencies
The fi nancial statements of the company are presented in sterling, its functional currency. Transactions in currencies other than sterling are 
translated at the rates of exchange prevailing on the dates of the transactions. At each balance sheet date, monetary assets and liabilities which are 
denominated in other currencies are retranslated at the rates prevailing on that date. Non-monetary assets and liabilities carried at fair value which 
are denominated in other currencies are translated at the rates prevailing at the date when the fair value was determined. Non-monetary items 
measured at historical cost denominated in other currencies are not retranslated. Gains and losses arising on retranslation are included in the profi t 
and loss account.

Taxation
Current tax is provided at amounts expected to be paid (or recovered) using tax rates and laws that have been enacted or substantively enacted 
by the balance sheet date.

Deferred tax is recognised in respect of all material timing differences that have originated, but not reversed, by the balance sheet date. Deferred 
tax is measured on a non-discounted basis at tax rates that are expected to apply in the periods in which the timing differences reverse based 
on tax rates and laws enacted or substantively enacted at the balance sheet date. Deferred tax assets are recognised where their recovery is 
considered more likely than not in that there will be suitable taxable profi ts from which the future reversal of underlying timing differences can 
be deducted.

Pensions
The company participates in multi-employer pension schemes in the UK, which provide benefi ts based on fi nal pensionable pay. The company is 
unable to identify its share of the schemes’ assets and liabilities on a consistent and reasonable basis. In accordance with FRS 17 ‘Retirement 
Benefi ts’, the company treats the schemes as if they were defi ned contribution schemes and recognises charges as and when contributions are 
due to the scheme. Details of the schemes are included in note 33 to the consolidated fi nancial statements.

Share-based payments 
The company grants equity-settled share-based payments to certain employees. The fair value of share-based payments is determined at the date 
of grant and expensed, with a corresponding increase in equity on a straight-line basis over the vesting period, based on the company’s estimate of 
the shares that will eventually vest. The amount expensed is adjusted over the vesting period for changes in the estimate of the number of shares 
that will eventually vest, save for changes resulting from any market-related performance conditions. 

Developments expected in future accounting periods
The new UK fi nancial reporting framework which comes into effect for accounting periods beginning on or after 1 January 2015 consists of three 
new standards; FRS 100 ‘Application of Financial Reporting Standards’ sets out the application of fi nancial reporting requirements in the UK and 
Republic of Ireland, FRS 101 ‘Reduced Disclosure Framework’ outlines the reduced disclosure framework available for use by qualifying entities 
choosing to report under IFRS and FRS 102 ‘The Financial Reporting Standard Applicable in the UK and Republic of Ireland’ is the new ‘UK GAAP’ 
which replaces all previous SSAPs and FRSs in one standard. A full analysis is currently being undertaken to identify the most appropriate option.

Dividends 
Dividends are recognised as distributions to equity holders in the period in which they are paid. Dividends proposed but not declared are not 
recognised but are disclosed in the notes to the consolidated fi nancial statements. 

Financial guarantees
The company enters into fi nancial guarantee contracts to guarantee the indebtedness of other companies within the group. The company 
considers these to be insurance arrangements and accounts for them as such. The company therefore treats such contracts as a contingent liability 
unless and until such time as it becomes probable that the company will be required to make a payment under the guarantee.

Own shares held by employee benefi t trust
Transactions of the company-sponsored employee benefi t trust are included in the parent company fi nancial statements. In particular, the trust’s 
purchases of shares in the company are debited directly to equity.

Annual Report and Accounts 2013  G4S plc  145 

Notes to the parent company fi nancial statements continued

(B) INTANGIBLE FIXED ASSETS

Cost
At 1 January 2013
Additions 
Disposals 
At 31 December 2013

Amortisation
At 1 January 2013
Amortisation charge
Disposals
At 31 December 2013

Net book value
At 1 January 2013
At 31 December 2013

(C) FIXED ASSET INVESTMENTS 
The following are included in the net book value of fi xed asset investments:

Subsidiary undertakings
Shares at cost:
At 1 January 2013
Additions
Impairments
At 31 December 2013

Software
£m

17
3
(7)
13

(1)
(2)
1
(2)

16
11

Total
£m

3,051
13
(9)
3,055

The impairment within the carrying value of investments in the year is primarily due to a reduction in the net asset value of certain 
subsidiary undertakings.

Full details of signifi cant investments held by the parent company and the group are detailed in note 43 to the consolidated fi nancial statements.

(D) DEBTORS 

Amounts owed by group undertakings
Other debtors
Derivative fi nancial instruments at fair value
Total debtors

2013
£m
2,918
8
66
2,992

2012
£m
2,828
–
102
2,930

Included within derivative fi nancial instruments at fair value is £52m due after more than one year (2012: £77m). See note (g) for further details.

Included in other debtors is £1m (2012: £nil) with regard to deferred tax comprised as follows:

Changes in fair value of hedging derivatives
Total deferred tax

The reconciliation of deferred tax balances is as follows:

At 1 January 2013 
Charged to equity in relation to changes in fair value of hedging derivatives
At 31 December 2013

2013
£m
1
1

2012
£m
–
–

Total
£m
–
1
1

146  G4S plc  Annual Report and Accounts 2013 

 
(E) BORROWINGS (UNSECURED)
The unsecured borrowings are in the following currencies: 

Sterling
Euro
US dollar
Total unsecured borrowings

The payment profi le of the unsecured borrowings is as follows:

Repayable within one year
Repayable within two to fi ve years
Repayable after fi ve years
Total unsecured borrowings

Undrawn committed facilities mature as follows:

Within two to fi ve years
Total undrawn committed facilities

Financial statements

2013
£m
419
37
645
1,101

2013
£m
61
469
571
1,101

2013
£m
965
965

2012
£m
419
73
722
1,214

2012
£m
40
402
772
1,214

2012
£m
856
856

Borrowings consist of £37m of fl oating rate bank loans (2012: £73m) and £1,064m of fi xed rate loan notes (2012: £1,144m). Bank overdrafts, bank 
loans, loan notes issued in July 2008 and May 2009 are stated at amortised cost. The loan notes issued in March 2007 are stated at amortised cost 
recalculated at an effective interest rate current at the balance sheet date as they are part of a fair value hedge relationship. The directors believe 
the fair value of the company’s bank overdrafts, bank loans and the loan notes issued in March 2007, calculated from market prices, approximates 
to their book value. US$200m (£121m) of the loan notes issued in July 2008 have a fair value market gain of £21m (2012: £31m). The fair value of 
the remaining notes approximates to their book value.

Borrowing at fl oating rates exposes the company to cash fl ow interest rate risk. The management of this risk is detailed in note (h). 

There were no fi nancial liabilities upon which no interest is paid.

(F) OTHER CREDITORS

Amounts falling due within one year:
Amounts owed to group undertakings
Other taxation and social security costs
Other creditors
Accruals and deferred income
Derivative fi nancial instruments at fair value
Total creditors - amounts falling due within one year

Amounts falling due after more than one year:
Derivative fi nancial instruments at fair value

2013
£m

2,821
4
1
29
1
2,856

2012
£m

2,817
1
–
31
2
2,851

–

2

Annual Report and Accounts 2013  G4S plc  147 

Notes to the parent company fi nancial statements continued

(G) DERIVATIVE FINANCIAL INSTRUMENTS
The carrying values of derivative fi nancial instruments at the balance sheet date are presented below:

Cross currency swaps designated as cash fl ow hedges
Interest rate swaps designated as cash fl ow hedges
Interest rate swaps designated as fair value hedges 
Commodity swaps

Less: Amounts falling due after more than one year
Amounts falling due within one year

Assets
2013
£m
21
–
45
–
66
(52)
14

Assets
2012
£m
31
–
70
1
102
(77)
25

Liabilities
2013
£m
–
1
–
–
1
–
1

Liabilities
2012
£m
–
3
–
1
4
(2)
2

Derivative fi nancial instruments are stated at fair value, based upon market prices where available or otherwise on discounted cash fl ow valuations. 
The mark to market valuation of the derivatives has decreased by £33m (2012: decrease £12m) during the year. 

The interest rate, cross currency and commodity swaps treated as cash fl ow hedges have the following maturities:

Within one year
In the second year
In the third year 
In the fourth year
In the fi fth year or greater
Total carrying value 

Assets
2013
£m
–
15
–
–
6
21

Projected settlement of cash fl ows (including accrued interest) associated with derivatives:

Within one year
In the second year
In the third year 
In the fourth year
In the fi fth year or greater
Total cash fl ows 

Assets
2013
£m
–
16
–
–
5
21

Assets
2012
£m
9
–
–
17
6
32

Assets
2012
£m
7
2
–
17
6
32

Liabilities
2013
£m
1
–
–
–
–
1

Liabilities
2013
£m
1
–
–
–
–
1

Liabilities
2012
£m
2
2
–
–
–
4

Liabilities
2012
£m
2
2
–
–
–
4

148  G4S plc  Annual Report and Accounts 2013 

Financial statements

(H) FINANCIAL RISK
Currency risk and forward foreign exchange contracts 
The group conducts business in many currencies. The group presents its consolidated fi nancial statements in sterling and as a consequence is 
subject to foreign exchange risk due to the translation of the results and net assets of its foreign subsidiaries. The company together with G4S 
International Finance plc hedges a substantial portion of the group’s exposure to fl uctuations in the translation into sterling of its overseas net 
assets by holding loans in foreign currencies. Translation adjustments arising on the translation of foreign currency loans are recognised in the profi t 
and loss account.

Cross currency swaps with a nominal value of £101m were arranged to hedge the foreign currency risk on US$200m of the second US Private 
Placement notes issued in July 2008, effectively fi xing the sterling value on this portion of debt at an exchange rate of 1.9750. 

Assuming a 1% appreciation of sterling against the US dollar, the fair value net gain on the cross currency swaps which hedge part of the currency 
loan notes would be expected to fall by £1m.

Interest rate risk and interest rate swaps 
Borrowing at fl oating rates as described in note 28 to the consolidated fi nancial statements exposes the group to cash fl ow interest rate risk, which 
the company manages within policy limits approved by the directors. Interest rate swaps and, to a limited extent, forward rate agreements are 
utilised to fi x the interest rate on a proportion of borrowings on a reducing scale over forward periods up to a maximum of fi ve years. At 31 
December 2013 the nominal value of such contracts was £nil (in respect of US dollar) (2012: £nil) and £37m (in respect of euro) (2012: £73m), 
their weighted average interest rate was nil% (US dollar) (2012: nil%) and 2.8% (euro) (2012: 3.2%), and their weighted average period to maturity 
was twelve months. All the interest rate hedging instruments are designated and fully effective as cash fl ow hedges and movements in their fair 
value have been deferred in equity. The quantity of interest rate swaps outstanding in the company is expected to continue to decline as Treasury 
activity is increasingly conducted by G4S International Finance plc. 

The US Private Placement market is predominantly a fi xed rate market, with investors looking for a fi xed rate return over the life of the loan notes. 
At the time of the fi rst issue in March 2007, the company was comfortable with the proportion of fl oating rate exposure not hedged by interest 
rate swaps and therefore rather than take on a higher proportion of fi xed rate debt arranged fi xed to fl oating swaps effectively converting the 
fi xed coupon on the Private Placement to a fl oating rate. Following the swaps the resulting average coupon on the US Private Placement is Libor 
+ 60bps. These swaps have been documented as fair value hedges of the US Private Placement fi xed interest loan notes, with the movements in 
their fair value posted to profi t and loss at the same time as the movement in the fair value of the hedged item.

The interest on the US Private Placement notes issued in July 2008 and on the sterling Public Bond issued in May 2009 was kept at fi xed rate.

The core company borrowings are held in US dollar, euro and sterling. Although the impact of rising interest rates is largely shielded by fi xed rate 
loans and interest rate swaps which fi x a portion of the exposure, some interest rate risk remains. A 1% increase in interest rates across the yield 
curve in each of these currencies with the 31 December 2013 debt position constant throughout 2014, would lead to an expectation of an 
additional interest charge of £3m in the 2014 fi nancial year.

Commodity risk and commodity swaps
The group’s principal commodity risk relates to the fl uctuating level of diesel prices, particularly affecting its cash solutions businesses. The company 
acts as a market intermediary, arranging commodity swaps and commodity options with its relationship banks with back to back deals on identical 
terms with its subsidiaries to fi x synthetically part of the exposure and reduce the associated cost volatility. 

Counterparty credit risk
The company’s strategy for credit risk management is to set minimum credit ratings for counterparties and monitor these on a regular basis. 

For treasury-related transactions, the policy limits the aggregate credit risk assigned to a counterparty. The utilisation of a credit limit is calculated by 
applying a weighting to the notional value of each transaction outstanding with each counterparty based on the type and duration of the 
transaction. The total mark to market value outstanding with each counterparty is closely monitored against policy limits assigned to each 
counterparty. For short-term transactions (under one year), at inception of the transaction, the fi nancial counterparty must be investment grade 
rated by either the Standard & Poor’s or Moody’s rating agencies. For long-term transactions, at inception of the transaction, the fi nancial 
counterparty must have a minimum rating of BBB+/Baa1 from Standard & Poor’s or Moody’s. 

Treasury transactions are dealt with the company’s relationship banks, all of which have a strong investment grade rating. At 31 December 2013 
the largest two counterparty exposures relating to treasury transactions were £28m and £20m and both were held with institutions with 
long-term Standard & Poor’s credit ratings of A- and A respectively. These exposures represent 42% (2012: 37%) and 30% (2012: 29%) of the 
carrying values of derivative fi nancial instruments, with a fair value gain at the balance sheet date. Both of these banks had signifi cant loan 
commitments outstanding to G4S plc at 31 December 2013.

The company participates in the group’s multi-currency notional pooling cash management system with a wholly owned subsidiary of an Aa3 rated 
bank. There is legal right of set off under the pooling agreement.

Annual Report and Accounts 2013  G4S plc  149 

Notes to the parent company fi nancial statements continued

(I) SHARE PREMIUM AND RESERVES 

At 1 January 2013
Retained profi t
Changes in fair value of hedging derivatives
Shares issued
Dividends declared
Own shares awarded
Tax on equity movements
At 31 December 2013

Share
premium
£m
258
–
–
–
–
–
–
258

Merger
reserve
£m
–
–
–
308
–
–
–
308

Profi t and
loss account
£m
1,339
15
(8)
–
(130)
(2)
2
1,216

Own
shares
£m
(20)
–
–
–
–
2
–
(18)

Total
£m
1,577
15
(8)
308
(130)
–
2
1,764

In 2013 the £308m addition to the merger reserve resulted from the group’s 9.99% share placement in August 2013.

(J) AUDITOR’S REMUNERATION
Fees paid to KPMG Audit Plc and its associates for non-audit services to the company itself are not disclosed in its individual accounts because the 
company’s consolidated fi nancial statements are required to disclose such fees on a consolidated basis. 

(K) SHARE-BASED PAYMENTS
The group has one type of equity-settled, share-based payment scheme in place being the conditional allocations of G4S plc shares. An employee 
benefi t trust established by the group holds shares to satisfy the vesting of conditional allocation awards. Reserve for own share disclosures 
relevant to the company are presented within note 37 to the consolidated fi nancial statements. Share-based payments disclosures relevant to the 
company are presented within note 40 to the consolidated fi nancial statements.

(L) RELATED PARTY TRANSACTIONS
Certain disclosures relevant to the company are presented within note 41 to the consolidated fi nancial statements. Company transactions with 
group undertakings primarily consist of royalty charges, central service charges, group insurance recharges and loan transactions. 

There were no material transactions with non-wholly owned group undertakings in 2013 (2012: none).

(M) CONTINGENT LIABILITIES 
To help secure cost effective fi nance facilities for its subsidiaries, the company issues guarantees to some of its fi nance providers. At 31 December 
2013 guarantees totalling £479m (2012: £493m) were in place in support of such facilities.

The company also guarantees the debt obligations of G4S International Finance plc. At 31 December 2013 contingent liabilities of £1,012m (2012: 
£1,061m) were outstanding in support of such debt obligations. 

The company is included in a group registration for UK VAT purposes and is therefore jointly and severally liable for all other UK group companies’ 
unpaid debts in this connection. The liability of the UK group registration at 31 December 2013 totalled £17m (2012: £19m).

150  G4S plc  Annual Report and Accounts 2013 

Notice of Annual General Meeting

THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR 
IMMEDIATE ATTENTION.
If you are in any doubt about the contents of this document 
or the action you should take, you should immediately consult 
your stockbroker, bank manager, solicitor, accountant or other 
independent professional adviser authorised under the Financial 
Services and Markets Act 2000 if you are resident in the United 
Kingdom or, if not, from another appropriately authorised 
independent fi nancial adviser. If you have sold or otherwise 
transferred all your shares in G4S plc, please send this notice and 
the accompanying documents to the person through whom the 
sale or transfer was effected so that it can be passed on to the 
purchaser or transferee.

Notice is hereby given that the Annual General Meeting of G4S plc 
will be held at The Platinum Suite, ExCeL London, One Western 
Gateway, Royal Victoria Dock, London E16 1XL on Thursday, 5 June 
2014 at 2.00 pm in order to consider and, if thought fi t, to pass the 
following Resolutions:

Resolutions 1 to 19 and Resolution 22 will be proposed as ordinary 
resolutions. Resolutions 20, 21 and 23 will be proposed as special 
resolutions.

REPORT AND ACCOUNTS
1.   To receive the fi nancial statements of the company for the year 
ended 31 December 2013 and the reports of the directors and 
auditor thereon. 

REMUNERATION
2.   To approve the Directors’ Remuneration Policy as set out in the 

Directors’ remuneration report in the company’s annual report and 
accounts for the year ended 31 December 2013. 

3.   To approve the Directors’ remuneration report, other than the 
part containing the Director’s Remuneration Policy, as set out in 
the company’s annual report and accounts for the year ended 
31 December 2013.

4.   That the rules of the G4S Long Term Incentive Plan (“LTIP”), in 
the form produced at the Annual General Meeting and initialled 
by the chairman of the meeting for the purposes of identifi cation 
(a summary of which is set out in the appendix to the explanatory 
notes to this Notice of Meeting) be and are hereby approved; 
and that the directors be and are hereby authorised to: 

(a) adopt the LTIP and to do all such other acts and things as they 
may consider appropriate to implement the LTIP; and

(b) establish further plans based on the LTIP but modifi ed to take 
account of local tax, exchange control or securities laws in overseas 
territories, provided that any shares made available under such 
further plans are treated as counting against the limits on individual 
or overall participation in the LTIP.

DIVIDEND
5.   To declare a fi nal dividend for the year ended 31 December 2013 
of 5.54p (DKK 0.4954) for each ordinary share in the capital of 
the company. 

DIRECTORS
6.  To elect Himanshu Raja as a director.

7.  To re-elect Ashley Almanza as a director.

8.  To re-elect John Connolly as a director.

9.  To re-elect Adam Crozier as a director.

10. To re-elect Mark Elliott as a director 

11. To re-elect Winnie Kin Wah Fok as a director.

12. To re-elect Grahame Gibson as a director.

13. To re-elect Mark Seligman as a director.

14. To re-elect Paul Spence as a director.

15. To re-elect Clare Spottiswoode as a director

16. To re-elect Tim Weller as a director.

AUDITOR
17.  To re-appoint KPMG Audit Plc as auditor of the company to hold 
offi ce until the conclusion of the next Annual General Meeting of 
the company.

18.  To authorise the directors to determine the remuneration of 

the auditor.

DIRECTORS’ AUTHORITY TO ALLOT 
19.  That the directors be and are hereby generally and unconditionally 
authorised pursuant to and in accordance with section 551 of 
the Companies Act 2006 (the” Act”) to exercise all the powers 
of the company to allot shares in the company or grant rights to 
subscribe for, or convert any security into, shares in the company:

(i) up to an aggregate nominal amount of £129,299,000; and 

(ii)  comprising equity securities (as defi ned in section 560 of the 

Act) up to a further aggregate nominal amount of £129,299,000 
provided that they are offered by way of a rights issue to holders 
of ordinary shares on the register of members at such record 
date(s) as the directors may determine where the equity 
securities respectively attributable to the interests of the 
ordinary shareholders are proportionate (as nearly as may be 
practicable) to the respective numbers of ordinary shares held 
or deemed to be held by them on any such record date(s), 
subject to such exclusions or other arrangements as the 
directors may deem necessary or expedient to deal with 
treasury shares, fractional entitlements, record dates, shares 
represented by depositary receipts, legal or practical problems 
arising under the laws of any territory or the requirements 
of any relevant regulatory body or stock exchange or any 
other matter;

provided that this authority shall expire on the date of the next 
Annual General Meeting of the company, save that the company 
shall be entitled to make offers or agreements before the expiry of 
such authority which would or might require relevant securities to 
be allotted after such expiry and the directors shall be entitled to 
allot relevant securities pursuant to any such offer or agreement 
as if this authority had not expired; and all unexpired authorities 
granted previously to the directors to allot relevant securities under 
section 551 of the Act shall cease to have effect at the conclusion of 
this Annual General Meeting (save to the extent that the same are 
exercisable pursuant to section 551(7) of the Act by reason of any 
offer or agreement made prior to the date of this Resolution which 
would or might require shares to be allotted or rights to be granted 
on or after that date).

20.  That the directors be and are hereby empowered, pursuant to 
section 570 of the Act, subject to the passing of Resolution 19 
above, to allot equity securities (as defi ned in section 560 of the 
Act) for cash pursuant to the authority conferred by Resolution 19 
above as if section 561 of the Act did not apply to any such 
allotment, provided that this power shall be limited to:

(i)  the allotment of equity securities in connection with an offer 
or issue of equity securities (but in the case of the authority 
granted under paragraph (ii) of Resolution 19 above, by way of 
rights issue only) to or in favour of the holders of shares on the 
register of members at such record date(s) as the directors may 
determine where the equity securities respectively attributable to 
the interests of the shareholders are proportionate (as nearly as 
may be practicable) to the respective numbers of shares held by 
them on any such record date(s), but subject to such exclusions 
or other arrangements as the directors may deem necessary or 
expedient in relation to fractional entitlements, treasury shares, 
record dates, shares represented by depositary receipts, legal or 
practical problems arising under the laws of any territory or the 
requirements of any relevant regulatory body or stock exchange 
or any other matter; and

(ii)  the allotment (otherwise than pursuant to sub-paragraph (i) 
above) of equity securities pursuant to the authority granted 
under Resolution 19(i) above up to an maximum nominal 
amount of £19,394,000;

Annual Report and Accounts 2013  G4S plc  151 

Notice of Annual General Meeting continued

and shall expire on the expiry of the authority conferred by Resolution 
19 above unless previously renewed, varied or revoked by the company 
in general meeting, save that the company shall be entitled to make 
offers or agreements before the expiry of such power which would 
or might require equity securities to be allotted, or treasury shares to 
be sold, after such expiry and the directors shall be entitled to allot 
equity securities or sell treasury shares pursuant to any such offer 
or agreement as if the power conferred hereby had not expired.

All previous unutilised authorities under section 570 of the Act shall 
cease to have effect at the conclusion of this Annual General Meeting.

AUTHORITY TO PURCHASE OWN SHARES
21.  That the company be and is hereby generally and unconditionally 
authorised for the purposes of section 701 of the Act, to make 
market purchases (within the meaning of section 693(4) of the Act) 
of ordinary shares of 25p each in the capital of the company on 
such terms and in such manner as the directors may from time to 
time determine, provided that:

(i)   the maximum number of such shares which may be purchased 

is 155,159,000;

(ii)   the minimum price which may be paid for each such share is 

25p (exclusive of all expenses);

(iii)   the maximum price which may be paid for each such share is 

an amount equal to 105% of the average of the middle market 
quotations for an ordinary share in the company as derived 
from The London Stock Exchange Daily Offi cial List for the fi ve 
business days immediately preceding the day on which such 
share is contracted to be purchased (exclusive of expenses); 
and

(iv)   this authority shall, unless previously revoked or varied, expire at 

the conclusion of the Annual General Meeting of the company 
to be held in 2015 (except in relation to the purchase of such 
shares the contract for which was entered into before the 
expiry of this authority and which might be executed wholly 
or partly after such expiry).

AUTHORITY TO MAKE POLITICAL DONATIONS 
22.  That in accordance with sections 366 and 367 of the Act, the 

company and all companies which are subsidiaries of the company 
during the period when this Resolution 20 has effect be and are 
hereby unconditionally authorised to:

(i)  make political donations to political parties or independent 

election candidates not exceeding £50,000 in total;

(ii)  make political donations to political organisations other than 

political parties not exceeding £50,000 in total; and

(iii) incur political expenditure not exceeding £50,000 in total;

(as such terms are defi ned in the Act) during the period beginning with 
the date of the passing of this Resolution and ending at the conclusion 
of the next Annual General Meeting of the company provided that the 
authorised sum referred to in paragraphs (i), (ii) and (iii) above may 
be comprised of one or more amounts in different currencies which, 
for the purposes of calculating the said sum, shall be converted into 
pounds sterling at the exchange rate published in the London edition 
of the Financial Times on the date on which the relevant donation is 
made or expenditure incurred (or the fi rst business day thereafter) or, 
if earlier, on the day in which the company enters into any contract or 
undertaking in relation to the same.

NOTICE PERIOD FOR GENERAL MEETINGS OTHER 
THAN AGMS
23.  That a general meeting of the company, other than an Annual 
General Meeting, may be called on not less than 14 clear 
days’ notice.

By order of the board

Peter David
Company Secretary

31 March 2014

152  G4S plc  Annual Report and Accounts 2013 

The Manor
Manor Royal
Crawley
West Sussex RH10 9UN
Company No. 4992207

Notes
1.   Shareholders are entitled to appoint a proxy to exercise all or any 
of their rights to attend and to speak and vote on their behalf at 
the meeting. A shareholder may appoint more than one proxy in 
relation to the Annual General Meeting provided that each proxy 
is appointed to exercise the rights attached to a different share or 
shares held by that shareholder. A proxy need not be a shareholder 
of the company. A proxy form which may be used to make such 
appointment and give proxy instructions accompanies this notice. 

2.   Details of how to appoint a proxy are set out in the notes to 

the enclosed proxy form. In order to be valid an appointment of 
proxy must be returned with any power of attorney or any other 
authority under which it is executed, by one of the following 
methods: in hard copy form by post to Capita Asset Services, PXS 1, 
34 Beckenham Road, Beckenham, Kent BR3 4ZF; in hard copy form 
to that address by courier or by hand during usual business hours; 
or, in the case of CREST members, by utilising the CREST electronic 
proxy appointment service as described in paragraphs 8 and 9 
below. In each case the form of proxy must be received by the 
company no later than 2.00pm on 3 June 2014. To change your 
proxy instructions you may return a new proxy appointment 
using the method set out above. The deadline for receipt of proxy 
appointments also applies in relation to amended instructions. 
Persons listed on the VP Securities register should follow the 
instructions on their Voting Request Form. 

3.   The return of a completed proxy form, other such instrument 
or any CREST Proxy Instruction will not prevent a shareholder 
attending the Annual General Meeting and voting in person if 
he/she wishes to do so. 

4.   Any person to whom this notice is sent who is a person nominated 

under section 146 of the Act to enjoy information rights (a 
“Nominated Person”) may, under an agreement between him/her 
and the shareholder by whom he/she was nominated, have a right 
to be appointed (or to have someone else appointed) as a proxy 
for the Annual General Meeting. If a Nominated Person has no such 
proxy appointment right or does not wish to exercise it, he/she may, 
under any such agreement, have a right to give instructions to the 
shareholder as to the exercise of voting rights. 

5.   The statement of the rights of shareholders in relation to the 

appointment of proxies in paragraph 1 above does not apply to 
Nominated Persons. The rights described in these paragraphs can 
only be exercised by shareholders of the company. 

6.   To be entitled to attend and vote at the Annual General Meeting 
(and for the purpose of the determination by the company of 
the votes they may cast), shareholders must be registered in the 
Register of Members of the company at 5.30 pm on 3 June 2014 
(or, in the event of any adjournment, on the date which is two 
working days before the time of the adjourned meeting). Changes 
to the Register of Members after the relevant deadline shall be 
disregarded in determining the rights of any person to attend and 
vote at the meeting. 

7.   As at 28 March 2014 (being the latest practicable date prior to 

the publication of this Notice) the company’s issued share capital 
consisted of 1,551,594,436 ordinary shares, carrying one vote each. 
Therefore, the total voting rights in the company as at 28 March 
2014 was 1,551,594,436. 

8.   CREST members who wish to appoint a proxy or proxies through 
the CREST electronic proxy appointment service may do so by 
using the procedures described in the CREST Manual (available via 
www.euroclear.com/CREST). CREST Personal Members or other 
CREST sponsored members, and those CREST members who 
have appointed a service provider(s), should refer to their CREST 
sponsor or voting service provider(s), who will be able to take the 
appropriate action on their behalf. 

15.  Any shareholder attending the meeting has the right to ask 

questions. The company must cause to be answered any such 
question relating to the business being dealt with at the meeting 
but no such answer need be given if (a) to do so would interfere 
unduly with the preparation for the meeting or involve the 
disclosure of confi dential information, (b) the answer has already 
been given on a website in the form of an answer to a question, or 
(c) it is undesirable in the interests of the company or the good 
order of the meeting that the question be answered. 

16. Under sections 338 and 338A of the Act, members meeting the 

threshold requirements in those sections have the right to require 
the company (i) to give, to members of the company entitled to 
receive notice of the meeting, notice of a resolution which those 
members intend to move (and which may properly be moved) at 
the meeting; and/or (ii) to include in the business to be dealt with 
at the meeting any matter (other than a proposed resolution) 
which may properly be included in the business at the meeting. 
A resolution may properly be moved, or a matter properly included 
in the business, unless (a) (in the case of a resolution only) it would, 
if passed, be ineffective (whether by reason of any inconsistency 
with any enactment of the company’s constitution or otherwise); 
(b) it is defamatory of any person; or (c) it is frivolous or vexatious. 
A request made pursuant to this right may be in hard copy or 
electronic form, must identify the resolution of which notice is to 
be given or the matter to be included in the business, must be 
authenticated by the person(s) making it and must be received 
by the company not later than 23 April 2014, being the date six clear 
weeks before the meeting, and (in the case of a matter to be 
included in the business only) must be accompanied by a statement 
setting out the grounds for the request.

17.  A copy of this notice, and other information required by section 

311A of the Act, can be found at www.g4s.com 

18.  The rules of the new G4S Long Term Incentive Plan (see Resolution 

4 above, paragraph 2 of the explanatory notes below and the 
summary of the rules set out in the appendix to the explanatory 
notes below) will be available for inspection during normal business 
hours (Saturdays, Sundays and public holidays excepted) at the 
offi ces of Herbert Smith Freehills LLP, Exchange House, Primrose 
Street, London EC2A 2EG and will be available at the place of the 
meeting from 15 minutes before the start of the meeting until 
its conclusion.

19.  Any electronic address or web site address is provided in this 

Notice of Meeting solely for the purpose stated expressly herein 
and may not be used to communicate with the company other than 
for such purpose. Notwithstanding any telephone number, 
fax number or email address that appears on this document or 
elsewhere, neither the company nor Capita Asset Services will 
accept voting instructions received via media other than post or 
by CREST Proxy Instruction in accordance with the notes above.

9.   In order for a proxy appointment or instruction made using the 
CREST service to be valid, the appropriate CREST message (a 
“CREST Proxy Instruction”) must be properly authenticated in 
accordance with Euroclear UK & Ireland Limited’s specifi cations, 
and must contain the information required for such instruction, as 
described in the CREST Manual. The message, regardless of whether 
it constitutes the appointment of a proxy or is an amendment to 
the instruction given to a previously appointed proxy must, in order 
to be valid, be transmitted so as to be received by the issuer’s agent 
(ID RA10) by 2.00 pm on 3 June 2014. For this purpose, the time 
of receipt will be taken to be the time (as determined by the time 
stamp applied to the message by the CREST Application Host) from 
which the issuer’s agent is able to retrieve the message by enquiry 
to CREST in the manner prescribed by CREST. After this time any 
change of instructions to proxies appointed through CREST should 
be communicated to the appointee through other means. 

10.  CREST members and, where applicable, their CREST sponsors, or 
voting service providers should note that Euroclear UK & Ireland 
Limited does not make available special procedures in CREST for 
any particular message. Normal system timings and limitations will, 
therefore, apply in relation to the input of CREST Proxy Instructions. 
It is the responsibility of the CREST member concerned to take (or, 
if the CREST member is a CREST personal member, or sponsored 
member, or has appointed a voting service provider, to procure 
that his CREST sponsor or voting service provider(s) take(s)) such 
action as shall be necessary to ensure that a message is transmitted 
by means of the CREST system by any particular time. In this 
connection, CREST members and, where applicable, their CREST 
sponsors or voting system providers are referred, in particular, to 
those sections of the CREST Manual concerning practical limitations 
of the CREST system and timings. 

11.  The company may treat as invalid a CREST Proxy Instruction in the 
circumstances set out in Regulation 35(5)(a) of the Uncertifi cated 
Securities Regulations 2001. 

12.  Voting on all Resolutions will be conducted by way of a poll rather 
than a show of hands. This is a more transparent method of voting 
as shareholders’ votes are to be counted according to the number 
of shares held. As soon as practicable following the Annual General 
Meeting, the results of the voting at the meeting and the numbers of 
proxy votes cast for and against and the number of votes actively 
withheld in respect of each of the Resolutions will be announced via 
a Regulatory Information Service and also placed on the company’s 
website: www.g4s.com.

13.  Any corporation which is a shareholder can appoint one or more 
corporate representatives who may exercise on its behalf all of its 
powers as a shareholder provided that they do not do so in relation 
to the same shares. 

14.  Under section 527 of the Act, members meeting the threshold 

requirements set out in that section have the right to require the 
company to publish on a website a statement setting out any matter 
relating to: (i) the audit of the company’s accounts (including the 
auditor’s report and the conduct of the audit) that are to be laid 
before the Annual General Meeting; or (ii) any circumstance 
connected with an auditor of the company ceasing to hold offi ce 
since the previous meeting at which annual accounts and reports 
were laid in accordance with section 437 of the Act. The company 
may not require the shareholders requesting any such website 
publication to pay its expenses in complying with sections 527 
or 528 of the Act. Where the company is required to place a 
statement on a website under section 527 of the Act, it must 
forward the statement to the company’s auditor not later than 
the time when it makes the statement available on the website. 
The business which may be dealt with at the Annual General 
Meeting includes any statement that the company has been 
required under section 527 of the Act to publish on a website. 

Annual Report and Accounts 2013  G4S plc  153 

Recommendation and explanatory notes relating to business to be conducted at the 
Annual General Meeting on 5 June 2014

The board of G4S plc considers that the Resolutions set out in the 
Notice of Annual General Meeting are likely to promote the success 
of the company and are in the best interests of the company and its 
shareholders as a whole. The directors unanimously recommend that 
you vote in favour of the Resolutions as they intend to do in respect of 
their own benefi cial holdings.

Explanatory notes in relation to the business to be conducted at the 
Annual General Meeting are set out below.

1. FINANCIAL STATEMENTS OF THE COMPANY 
(RESOLUTION 1)
The chairman will present the fi nancial statements of the company for 
the year ended 31 December 2013 and the reports of the directors 
and auditor thereon to the Annual General Meeting. 

2. REMUNERATION (RESOLUTIONS 2 TO 4)
Changes made to the Companies Act 2006 (the “Act”) have resulted 
in new requirements this year both for the content of the Directors’ 
remuneration report (the “Report”) and its approval. Accordingly the 
Report, which is set out on pages 64 to 79, contains:

 – A statement by Mark Elliott, chairman of the company’s 

Remuneration Committee;

 – The directors’ remuneration policy in relation to future payments to 

the directors and former directors; and

 – The annual implementation report on remuneration, which sets out 
payments made in the fi nancial year ending 31 December 2013.

The policy part of the Report, which sets out the company’s forward 
looking policy on directors’ remuneration (including the approach to 
exit payments to directors), is subject to a binding shareholder vote by 
ordinary resolution at least every three years. The statement by the 
Remuneration Committee chairman and the annual implementation 
report on remuneration will, as in the past, be put to an annual advisory 
shareholder vote by ordinary resolution.

Resolution 2 is therefore the ordinary resolution to approve the 
directors’ remuneration policy which is set out within the Report on 
pages 66 to 72. As noted on page 64, the directors’ remuneration 
policy will commence on 6 June 2014. Payments will continue to be 
made to directors and former directors (in their capacity as directors) 
in accordance with existing contractual arrangements until this date.

Once the directors’ remuneration policy commences, all payments by 
the company to the directors and any former directors must be made 
in accordance with the policy (unless the payment is separately 
approved by shareholder resolution).

If the directors’ remuneration policy is approved and remains 
unchanged, it will be valid for up to three fi nancial years without a new 
shareholder approval. If the company wishes to change the policy, it will 
need to put the revised policy to a vote again before it can implement 
the new policy.

If the directors’ remuneration policy is not approved, the company will, 
if and to the extent permitted by the Act, continue to make payments 
to directors in accordance with existing contractual arrangements 
and will seek shareholder approval for a revised policy as soon as 
practicable.

Resolution 3 is the resolution to approve the directors’ remuneration 
report, other than the part containing the directors’ remuneration 
policy. This is an advisory resolution and does not affect the future 
remuneration paid to any director.

Resolution 4 relates to the Long Term Incentive Plan (“LTIP”) which 
the company proposes to introduce to replace the Performance Share 
Plan which was adopted by the Board in July 2004 and will expire in 
July 2014. In order to ensure executives continue to be incentivised to 
deliver the group’s strategy over the longer term, the Remuneration 
Committee has concluded that a replacement long term incentive plan 
should be introduced and, having consulted widely, has set revised 
performance measures, including the introduction of average operating 

cash fl ow as a third measure. The principal terms of the LTIP are set 
out in the appendix to these explanatory notes on pages 156 and 157. 
This ordinary resolution seeks shareholder approval of the LTIP. 
The full rules will be available for inspection during the hours and 
at the locations set out in note 18 to the Notice of Meeting.

3. FINAL DIVIDEND (RESOLUTION 5)
A fi nal dividend of 5.54p (DKK 0.4954) per ordinary share for the 
year ended 31 December 2013 is recommended for payment by the 
directors. If the recommended fi nal dividend is approved, it will be paid 
on Friday 13 June 2014 to all ordinary shareholders who were on the 
register of members at the close of business on 2 May 2014.

4. ELECTION AND RE-ELECTION OF DIRECTORS 
(RESOLUTIONS 6 TO 16)
Resolution 6 deals with the election of Mr Raja as a director as he was 
appointed since the company’s last Annual General Meeting and, in 
accordance with the company’s articles of association, he will retire 
and stand for election.

Resolutions 7 to 16 deal with the re-election of the other directors in 
accordance with the requirements of the UK Corporate Governance 
Code which provides for all directors of FTSE 350 companies to be 
subject to re-election by shareholders every year. 

Biographies of each of the directors seeking election or re-election 
are set out on pages 48 and 49. The board has confi rmed following a 
performance review that all directors standing for re-election continue 
to perform effectively and demonstrate commitment to their roles. 

5. REAPPOINTMENT OF AUDITOR AND AUDITOR’S 
REMUNERATION (RESOLUTIONS 17 AND 18)
Resolution 17 relates to the reappointment of KPMG Audit Plc as the 
company’s auditor to hold offi ce until the next Annual General Meeting 
of the company.

Resolution 18 authorises the directors to set the auditor’s 
remuneration.

6. AUTHORITY TO ALLOT SHARES (RESOLUTION 19)
Resolution 19 seeks shareholder approval for the directors to be 
authorised to allot shares. 

At the last Annual General Meeting of the company held on 6 June 
2013, the directors were given authority to allot ordinary shares in 
the capital of the company up to a maximum nominal amount of 
£235,110,000. This authority expires at the end of this year’s Annual 
General Meeting. Of this amount 470,220,000 shares could only be 
allotted pursuant to a rights issue.

Resolution 19 will, if passed, renew this authority to allot on the same 
terms as last year’s resolution (save that the number of shares in 
question has increased). The board considers it appropriate that the 
directors be granted the same authority to allot shares in the capital 
of the company up to a maximum nominal amount of £258,598,000 
representing a little under two thirds of the company’s issued ordinary 
share capital as at 28 March 2014 (the latest practicable date prior to 
publication of the Notice of Annual General Meeting). Of this amount, 
517,196,000 shares (representing a little under one third of the 
company’s issued ordinary share capital) can only be allotted pursuant 
to a rights issue. The authority will last until the conclusion of the next 
Annual General Meeting in 2015.

The directors do not have any present intention of exercising this 
authority. In accordance with best practice, if the directors were to 
exercise this authority so as to allot shares representing more than 
one third of the current capital of the company, they would all offer 
themselves for re-election at the following Annual General Meeting, 
although it is the directors’ current intention to stand for election 
annually in any event in accordance with the requirements of the UK 
Corporate Governance Code.

154  G4S plc  Annual Report and Accounts 2013 

9. POLITICAL DONATIONS (RESOLUTION 22)
Resolution 22 deals with the rules on political donations contained in 
the Act. Under these rules, political donations to any political parties, 
independent election candidates or political organisations or the 
incurring of political expenditure are prohibited unless authorised 
by shareholders in advance. What constitutes a political donation, 
a political party, a political organisation, or political expenditure is not 
easy to decide, as the legislation is capable of wide interpretation. 
Sponsorship, subscriptions, payment of expenses, paid leave for 
employees fulfi lling public duties, and support for bodies representing 
the business community in policy review or reform, may fall within this. 
Therefore, notwithstanding that the company has not made political 
donations requiring shareholder authority in the past, and has no 
intention either now or in the future of making any such political 
donation or incurring any such political expenditure in respect of any 
political party, political organisation or independent election candidate, 
the board has decided to put forward Resolution 20, which is the same 
as the resolution on this subject which was passed at the company’s 
Annual General Meeting held on 6 June 2013. This will allow the 
company to support the community and put forward its views to wider 
business and government interests without running the risk of being in 
breach of the law. This authority will cover the period from the date 
Resolution 20 is passed until the conclusion of the next Annual General 
Meeting of the company. As permitted under the Act, Resolution 22 
also covers political donations made, or political expenditure incurred, 
by any subsidiaries of the company. 

10. PERIOD OF NOTICE FOR CALLING GENERAL 
MEETINGS (RESOLUTION 23)
Resolution 23 is a resolution to allow the company to hold general 
meetings (other than Annual General Meetings) on 14 days’ notice.

The minimum notice period permitted by the Act for general meetings 
(other than Annual General Meetings) is 21 days. However the Act 
allows companies to reduce this period back to 14 days (other than for 
Annual General Meetings) provided that two conditions are met. The 
fi rst condition is that the company offers a facility for shareholders to 
vote by electronic means. This condition is met if the company offers a 
facility, accessible to all shareholders, to appoint a proxy by means of a 
website. The second condition is that there is an annual resolution of 
shareholders approving the reduction of the minimum notice period 
from 21 days to 14 days.

The board is therefore proposing Resolution 23 as a special resolution 
to approve 14 days as the minimum period of notice for all general 
meetings of the company other than Annual General Meetings. The 
approval will be effective until the company’s next Annual General 
Meeting, when it is intended that the approval be renewed. 

The board will consider on a case by case basis whether the use of 
the fl exibility offered by the shorter notice period is merited, taking 
into account the circumstances, including whether the business of the 
meeting is time sensitive, and will balance that against the need for 
shareholders to consider their voting decisions, particularly where the 
proposals concerned are complex and may require more time for 
proper evaluation.

As at the date of the Notice of Annual General Meeting, the company 
does not hold any ordinary shares in the capital of the company in 
treasury. However, the 6,934,564 shares held within the G4S Employee 
Benefi t Trust and referred to on page 137 (note 37 to the consolidated 
fi nancial statements) are accounted for as treasury shares.

7. DISAPPLICATION OF STATUTORY PRE-EMPTION 
RIGHTS (RESOLUTION 20)
Resolution 20 seeks shareholder approval to give the directors 
authority to allot shares in the capital of the company pursuant to the 
authority granted under Resolution 19 for cash without complying with 
the pre-emption rights in the Companies Act 2006 (the “Act”) in 
certain circumstances. This authority will permit the directors to allot:

(a)  shares up to a nominal amount of £258,598,000 (representing a 

little under two thirds of the company’s issued share capital) on an 
offer to existing shareholders. However unless the shares are 
allotted pursuant to a rights issue (rather than an open offer), the 
directors may only allot shares up to a nominal amount of 
£129,299,000 (representing a little under one third of the 
company’s issued share capital) (in each case subject to any 
adjustments, such as for fractional entitlements and overseas 
shareholders, as the directors see fi t); and 

(b)  shares up to a maximum nominal value of £19,394,000, 

representing approximately 5% of the issued ordinary share capital 
of the company as at 28 March 2014 (the latest practicable date 
prior to publication of the Notice of Annual General Meeting) 
otherwise than in connection with an offer to existing shareholders. 

As with Resolution 19, the terms of Resolution 20 are the same as 
last year’s resolution (save that the number of shares in question 
has increased).

The directors confi rm their intention to follow the provisions of the 
Pre-emption Group’s Statement of Principles regarding cumulative 
usage of authorities within a rolling three-year period. The Principles 
provide that companies should not issue shares for cash representing 
more than 7.5% of the relevant company’s issued share capital in any 
rolling three-year period, other than to existing shareholders, without 
prior consultation with shareholders. 

The authority contained in Resolution 20 will expire upon the expiry of 
the general authority conferred by Resolution 19 (i.e. at the end of the 
next Annual General Meeting of the company).

8. PURCHASE OF OWN SHARES (RESOLUTION 21)
Resolution 21 seeks to renew the company’s authority to buy back 
its own ordinary shares in the market as permitted by the Act. The 
authority limits the number of shares that could be purchased to a 
maximum of 155,159,000 (representing a little less than 10% of the 
company’s issued ordinary share capital as at 28 March 2014 (the latest 
practicable date prior to publication of the Notice of Annual General 
Meeting)) and sets minimum and maximum prices. This authority will 
expire at the conclusion of the company’s Annual General Meeting 
in 2015. 

The directors have no present intention of exercising the authority to 
purchase the company’s ordinary shares but will keep the matter under 
review, taking into account the fi nancial resources of the company, the 
company’s share price and future funding opportunities. The authority 
will be exercised only if the directors believe that to do so would result 
in an increase in earnings per share and would be in the interests of 
shareholders generally. No shares were purchased pursuant to the 
equivalent authority granted to the directors at the company’s last 
Annual General Meeting. 

As at 28 March 2014 (the latest practicable date prior to the 
publication of the Notice of Annual General Meeting), there were 
no options over the ordinary shares in the capital of the company.

Annual Report and Accounts 2013  G4S plc  155 

Recommendation and explanatory notes relating to business to be conducted at the 
Annual General Meeting on 5 June 2014 continued

APPENDIX

SUMMARY OF THE G4S LONG TERM INCENTIVE PLAN 
(THE “LTIP”)
Administration
Awards will be granted, and the LTIP will be administered, by the board, 
or a duly authorised committee of the board. Awards for executive 
directors will be determined and administered by the Remuneration 
Committee (and references to the board shall mean the Remuneration 
Committee in respect of such awards). 

Eligibility
Awards may be granted to any of the employees of the company or its 
subsidiaries, including the executive directors.

Form of awards
Under the LTIP, awards will take the form of either:

 –  a conditional right to receive shares which will be automatically 

transferred to the award holder following vesting (a ‘’Conditional 
Award’’); or

 –  an interest in shares which will be held on behalf of the award holder 
until vesting (a “Forfeitable Share Award’’). The award holder will not 
be entitled to call for or otherwise deal in the shares subject to a 
Forfeitable Share Award prior to vesting.

Timing of grant of awards
Awards under the LTIP may, save in exceptional circumstances, only be 
granted within a period of 42 days (i) commencing on the date of the 
adoption of the LTIP or (ii) following the date of announcement by 
the company of its interim or fi nal results (or as soon as practicable 
thereafter if the company is restricted from being able to grant awards 
during such period). 

Awards under the LTIP may not be granted more than ten years 
after the rules are approved by shareholders of the company in 
general meeting.

Non-Transferable and Non-Pensionable
Awards are non-transferable and do not form part of pensionable 
earnings.

Dividend equivalents
Award holders may receive an additional payment (or shares of 
equivalent value) equal to the dividends during the vesting period 
which would have been paid on the number of shares that vest. Award 
holders shall not be, unless the board determines otherwise, entitled to 
receive any dividends paid in respect of shares subject to a Forfeitable 
Share Award.

Individual limit
The maximum market value of the shares over which an employee 
may be granted an award under the LTIP in any calendar year shall not 
exceed an amount equal to 250 per cent. of the employee’s gross 
annual basic salary at that time. 

Plan Limits
Shares may be newly issued, transferred from treasury or market 
purchased for the purposes of the LTIP.

The number of shares subject to outstanding options or awards 
granted within the previous 10 years and the number of shares issued 
for the purpose of options and awards granted within the previous 
10 years shall not exceed 10 per cent. of the company’s ordinary share 
capital in issue immediately prior to the proposed date of grant under 
all employees’ share schemes adopted by the company.

The number of shares subject to outstanding options or awards 
granted within the previous 10 years and the number of shares issued 
for the purpose of options and awards granted within the previous 10 
years shall not exceed fi ve per cent. of the company’s ordinary share 
capital in issue immediately prior to the proposed date of grant under 
all discretionary employees’ share schemes adopted by the company.

These limits do not include rights to shares which have been released, 
lapsed or otherwise become incapable of exercise or vesting. Any 
option or award which the board has determined will only be satisfi ed 
with existing shares (or which is granted on such terms), will not be 
subject to or counted in calculating the above limits. Treasury shares will 
count as new issue shares for the purpose of these limits for so long as 
institutional investor bodies consider that they should be so counted.

Performance conditions
The board will determine the performance conditions which will apply 
to awards and which will be measured, ordinarily, over a period of 
not less than three years (or such shorter period as the board may 
determine to be appropriate on the recruitment of an employee). 
There will be no provision for re-testing. The board may alter the 
performance conditions if events happen after the date of grant that 
cause the board to consider that any element of the performance 
condition is no longer a fair measure of the company’s performance, 
provided that the revised target is not considered to be materially less 
challenging in the circumstances. Performance conditions proposed for 
executive directors are outlined in the company’s remuneration policy, 
and will be set out in the annual report on directors’ remuneration.

Vesting
Awards will normally only vest three years after the date of grant (or 
such earlier date as the board may determine to be appropriate on 
the recruitment of an employee), while the award holder remains in 
offi ce or employment with the group, and to the extent that relevant 
performance conditions have been met. 

For those awards that are to be granted in June 2014, the board has 
determined that any such awards will be treated as if they were granted 
in March 2014 (both in respect of the vesting period and the share 
price that is to be used to calculate the number of shares over which 
an award can be granted) in order to bring these awards in line 
with the company’s usual grant cycle. This is because the board 
has historically granted allocations under the company’s existing 
Performance Share Plan in March each year, but as noted in paragraph 
2 of the Explanatory Notes on page 154, the Performance Share Plan 
will shortly be expiring and therefore new awards will be granted under 
the LTIP. As the LTIP will not be adopted by the board until after it has 
been approved by shareholders at the Annual General Meeting, awards 
under the LTIP cannot be granted until June 2014 at the earliest.

If the board so determines, an award may be satisfi ed in whole or 
in part by a cash payment as an alternative to the issue or transfer 
of shares.

Leavers
An award will normally lapse where the award holder ceases to hold 
offi ce or employment with the group. Awards will not lapse on death 
or where the cessation of offi ce or employment with the group is due 
to injury, disability, ill-health, redundancy, retirement, the transfer of the 
award holder’s employment in connection with a business sale, the 
company with which the award holder holds offi ce or employment 
ceasing to be a member of the group, or any other reason if the board 
so determines (a “Good Leaver’’).

Where an award holder ceases employment for a Good Leaver reason, 
the award will continue and vest on its normal vesting date. However, 
the board may determine that the award will instead vest on or at any 
time following the date of cessation. On the death of a participant, an 
award shall immediately vest.

156  G4S plc  Annual Report and Accounts 2013 

Corporate actions
In the event of a change of control, awards will normally vest. In the 
event of the passing of a resolution for the voluntary winding-up of the 
company, awards will vest. In the event of a demerger of a substantial 
part of the group’s business, a special dividend or a similar event 
affecting the value of the shares to a material extent, awards may be 
adjusted as set out below or the board may allow awards to vest. 
Where the corporate action forms part of an internal re-organisation, 
unless the board determines otherwise, an award shall not vest, and 
instead will be rolled-over into an award over shares in the new 
controlling company of equivalent value.

Extent of vesting
Awards will only vest (including for leavers or on a corporate action) to 
the extent that the relevant performance conditions have been satisfi ed. 
Where an award vests prior to the normal vesting date, the board 
will assess performance using such information as it determines to 
be appropriate.

Where, prior to the normal vesting date, an award holder ceases 
employment for a Good Leaver reason or there is a corporate action, 
the number of shares in respect of which an award vests will, unless 
the board determines otherwise, be pro-rated on the basis of the 
number of whole months which have elapsed from grant to the date 
of cessation or the corporate action (as applicable).

Variation of capital
The number of shares subject to awards may be adjusted, in such 
manner as the board may determine, following any variation of share 
capital of the company, a demerger of a substantial part of the group’s 
business, a special dividend or a similar event affecting the value of 
shares to a material extent.

Alterations 
The board may amend the LTIP rules as it considers appropriate, 
subject to any relevant legislation, provided that no modifi cation may 
be made which confers any additional advantage on participants 
relating to eligibility, plan limits, the basis of individual entitlement, the 
price payable for the acquisition of shares and the provisions for the 
adjustment of awards without prior shareholder approval, except 
in relation to performance conditions or minor amendments to 
benefi t the administration of the LTIP, to take account of a change in 
legislation, or to obtain or maintain favourable tax exchange control 
or regulatory treatment for participants or the company (or other 
group companies).

Clawback
The board may apply clawback where at any time before or within two 
years of vesting it determines that the fi nancial results of the company 
were misstated, an error was made in any calculation or in assessing 
performance, which resulted in the number of shares in respect of 
which the award was granted or vested being more than it should have 
been. The board may also apply a claw-back where the award holder 
has been dismissed for misconduct.

A clawback may be satisfi ed in a number of ways, including by reducing 
the amount of any future bonus, by reducing the vesting of any 
subsisting or future options or awards (other than tax-advantaged 
options or awards), by reducing the number of shares under any vested 
but unexercised option and/or by either one or both of a requirement 
to make a cash payment or transfer of shares to the company.

The clawback provisions will not apply following the occurrence of a 
takeover or similar corporate event.

Overseas plans
The LTIP contains provisions which permit the board to establish 
further plans for the benefi t of overseas employees based on the LTIP 
but modifi ed as necessary or desirable to take account of overseas tax, 
exchange control or securities laws. Any new shares issued under 
such plans would count towards the individual and overall plan limits 
outlined above.

Annual Report and Accounts 2013  G4S plc  157 

Group fi nancial record

G4S plc was formed in 2004 from the merger of the security business of Group 4 Falck and Securicor. 
Since that time, the group has delivered robust shareholder returns and its fi ve year fi nancial performance is 
shown by the following fi nancial record:

UNDERLYING TURNOVER AT CONSTANT 
EXCHANGE RATES
G4S revenues have grown consistently during the last fi ve years.
REVENUE*

£7.4bn

*  At 2013 exchange rates and adjusted for discontinued operations. 

Re-presented for specifi c items including profi t or loss on disposals 
consistent with the 2013 presentation.

UNDERLYING PBITA AT CONSTANT 
EXCHANGE RATES
Operating profi t, defi ned as profi t before interest, tax and amortisation 
and excluding specifi c items, declined 6% to £442m (2012: £470m).

Adjusting for the prior year impact of the review of assets and liabilities 
in 2013, underlying operating profi t grew 2.8% to £442m (2012: 
£430m), with strong growth in profi ts from emerging markets of 25%.
PBITA*

£442m

*  At 2013 exchange rates and adjusted for discontinued operations. 

Re-presented for specifi c items including profi t or loss on disposals 
consistent with the 2013 presentation.

(£m)

8,000

6,000

5,973

6,148

6,503

7,024

7,428

4,000

2,000

0

(£m)

500

400

300

200

100

0

09

10

11

12

13

428

415

424

470

430

442

09

10

11

12

13

DIVIDEND
In the fi ve years since 2009, G4S has delivered average 
dividend per share growth of 5.7%.

(pence per share)

Pence per share

8.96p

10

8

6

4

2

0

7.90

8.53

7.18

8.96

8.96

09

10

11

12

13

158  G4S plc  Annual Report and Accounts 2013 

CASH GENERATED BY CONTINUING OPERATIONS

(£m)

£460m

CONTINUED GROWTH IN REVENUE 
FROM EMERGING MARKETS 
The group has a strong and growing emerging markets business 
and they form a growing part of revenues and profi ts.

+16%

revenue growth from emerging markets in 2013

SHARE PRICE 
From the merger in July 2004 to the end of 2013, the G4S share 
price has increased 113% outperforming the FTSE 100 by 58% 
(see page 77 for its comparative TSR performance against that 
of the FTSE 100). 

+113%
+8.4%

share price increase 
since 2004

G4S share price CAGR* 
from 2004 to 2013
*  CAGR is compound average 

growth rate.

522

473

460

406

337

600

400

200

0

09

10

11

12

13

GROUP REVENUE
(%)

30

31

33

34

37

40

30

20

10

0

09

10

11

12

13

2004 – 2013 SHARE PRICE PERFORMANCE (p)

300

250

200

150

100

50

0

Jul
04

Dec
04

Dec
05

Dec
06

Dec
07

Dec
08

Dec
09

Dec
10

Dec
11

Dec
12

Dec
13

G4S

FTSE 100 index rebased

EMPLOYEE NUMBERS

(as at 31 December)

618,000

700,000

600,000

500,000

400,000

618,000

607,000

618,000

586,000

561,000

09

10

11

12

13

Annual Report and Accounts 2013  G4S plc  159 

General information

FINANCIAL CALENDAR
Results announcements
Half-year results – August
Final results – March

Dividend payment
Interim paid – 18 October 2013
Final payable – 13 June 2014

Annual General Meeting
5 June 2014

CORPORATE ADDRESSES
Registered offi ce
The Manor
Manor Royal
Crawley
West Sussex RH10 9UN
Telephone +44 (0) 1293 554 400

Registered number
4992207

Auditor
KPMG Audit Plc
15 Canada Square
London E14 5GL

Stockbrokers
J.P. Morgan Cazenove
125 London Wall
London EC2Y 5AJ
Citigroup Global Markets Limited
Citigroup Centre
Canada Square, Canary Wharf
London E14 5LB

Financial advisors
J.P. Morgan Cazenove
125 London Wall
London EC2Y 5AJ
Barclays Capital
5 The North Colonnade
Canary Wharf
London E14 4BB

G4S website
www.g4s.com

160  G4S plc  Annual Report and Accounts 2013 

GENERAL SHAREHOLDER 
INFORMATION
Registrars and transfer offi ce
All enquiries relating to the administration of 
shareholdings should be directed to:

Capita Asset Services
The Registry
34 Beckenham Road
Beckenham
Kent
BR3 4TU
Telephone: within the UK 0871 664 0300
(calls cost 10p per minute plus network
extras); from outside the UK
+44 20 8639 3399
Fax: +44 (0) 1484 600 911
Email: shareholderenquiries@capita.co.uk
Secure share portal:
www.capitashareportal.com

Please note that benefi cial owners of shares 
who have been nominated by the registered 
holder of those shares to receive information 
rights under section 146 of the Companies 
Act 2006 are required to direct all 
communications to the registered holder of 
their shares rather than to the company or 
the company’s registrar.

Capita share portal
The share portal is an online facility provided 
by the company’s registrars, Capita Asset 
Services, for shareholders to manage their 
holding securely online reducing the need for 
paperwork. By registering for a free portal 
account, shareholders are able to access a 
range of online facilities 24 hours a day 
including those described below.

View account holding details
Allows shareholders to access their personal 
account, shareholding balance, share 
transaction history, indicative share valuation 
and dividend payment history. It also enables 
shareholders to buy and sell shares.

Change of address, bank mandates, 
downloadable forms
Allows shareholders to update their postal 
address and complete, change or delete bank 
mandate instructions for dividends. A wide 
range of shareholder information, including 
downloadable forms such as stock transfer 
forms, is also available.

Dedicated helpline
Capita Asset Services also has a helpline to 
help users with all aspects of the service.
Telephone (from the UK): 0871 664 0391
Calls cost 10p per minute plus network extras, 
lines are open 8.30am to 5.30pm Monday to 
Friday)
Telephone
(outside the UK): +44 (0) 20 8639 3367
Email: shareportal @capita.co.uk

FIND OUT MORE ONLINE
Visit www.g4s.com

www.g4s.com

G4S plc 
The Manor
Manor Royal
Crawley
West Sussex
RH10 9UN
United Kingdom

Telephone: +44 (0) 20 8770 7000
Email: investor@g4s.com

Registered in England No. 4992207

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