Quarterlytics / Financial Services / Banks - Regional / Great Southern Bancorp, Inc.

Great Southern Bancorp, Inc.

gsbc · NASDAQ Financial Services
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Ticker gsbc
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 882
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FY2020 Annual Report · Great Southern Bancorp, Inc.
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S T R E N G T H• T H A T • C O N N E C T S

2020
ANNUAL REP ORT
FOR STOCKHOLDERS

CORPORATE HEADQUARTERS
1451 E. Battlefield
Springfield, MO 65804
800-749-7113

AUDITORS
BKD, L.L.P.
P.O. Box 1190
Springfield, MO 65801-1190

MAILING ADDRESS
P.O. Box 9009
Springfield, MO 65808

DIVIDEND REINVESTMENT
For details on the automatic reinvestment of 
dividends in common stock of the Company, call 
Computershare at 800-368-5948, 
(outside of the U.S. 781-575-4223), or visit 
computershare.com.

FORM 10-K
The Annual Report on Form 10-K filed with the 
Securities and Exchange Commission may be 
obtained from the Company’s website at 
GreatSouthernBank.com, the SEC website or 
without charge by request to:
Kelly Polonus
Great Southern Bancorp, Inc.
P.O. Box 9009
Springfield, MO 65808

INVESTOR RELATIONS 
Kelly Polonus
Great Southern Bank
P.O. Box 9009
Springfield, MO 65808

LEGAL COUNSEL
Silver, Freedman, Taff and Tiernan, L.L.P.
3299 K St., N.W., Suite 100
Washington, DC 20007

Carnahan, Evans, Cantwell & Brown, P.C.
P.O. Box 10009
Springfield, MO 65808

TRANSFER AGENT AND REGISTRAR
Computershare
Shareholder correspondence:
Computershare
P.O. Box 505000
Louisville, KY 40233-5000

Overnight correspondence:
Computershare
462 S. 4th St., Suite 1600
Louisville, KY 40202

800-368-5948
781-575-4223 outside of the U.S.
Hearing Impaired # TDD: 800-952-9245

Questions and inquires via our website
computershare.com

32nd Annual Meeting of Stockholders 
MAY 12, 2021
Virtual Meeting – 10 am CDT

Corporate Profile
Great Southern Bank was founded in 1923 with a $5,000 
investment, four employees and 936 customers. Today, it has 
grown to $5.5 billion in total assets, with nearly 1,200 dedicated 
associates serving 141,000 households.

Headquartered in Springfield, Mo., the Company operates 101 
offices in 11 states, including 94 retail banking centers in Missouri, 
Arkansas, Iowa, Kansas, Nebraska and Minnesota, six commercial 
loan offices in Dallas, Texas, Tulsa, Oklahoma, Chicago, Illinois, 
Omaha, Nebraska, Atlanta, Georgia, and Denver, Colorado, and 
one home loan office in Springfield, Missouri. Great Southern 
offers one-stop shopping with a comprehensive lineup of financial 
services that give customers more choices for their money. 
Customers can choose from a wide variety of checking accounts, 
savings accounts and lending options. With the understanding 
that convenient access to banking services is a top priority, 
customers can access the Bank when, where and how they prefer, 
whether it's through a banking center, Online Banking, Mobile 
Banking, an ATM or by telephone.

Stock Information
The Company’s common stock is listed on the NASDAQ Global 
Select Market under the symbol “GSBC.”

As of December 31, 2020, there were 13,752,605 total shares of 
common stock outstanding and approximately 2,000 
shareholders of record.

The last sale price of the Company's Common Stock on 
December 31, 2020 was $48.90.

High/Low Stock Price

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

2020 

High 

Low 
$63. 55  $32. 23 
46. 35  32. 62 
41. 42  34. 32 
50. 72  35. 79 

2019 

High 

Low 
$57. 95  $45. 44 
60. 92  52. 24 
60. 94  54. 33 
64. 48  54. 87 

2018

High 

Low
$53. 05  $48. 10
60. 20  48. 60
61. 65  54. 50
58. 49  43. 30

Regular Dividend Declarations

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

2020 
$.34 
.34 
.34 
.34 

2019 
$.32 
.32 
.34 
.34 

2018
$.28
.28
.32
.32

Special Dividend Declarations

First Quarter 

2020 
$1.00 

2019 
$.75 

2018
----

 
 
 
 
William V. Turner

Chairman of the Board

Joseph W. Turner

President and 

Chief Executive Officer

TO OUR 
STOCKHOLDERS:

We will never forget the year 2020. The COVID-19 
pandemic, as well as social and political unrest, created 
unprecedented challenges, uncertainty and pain for all of 
us, in one degree or another. It was a very difficult period in 
our country’s history and our hearts go out to those directly 
affected. 

While 2020 did pose unique and daunting challenges, 
we’re extremely proud of how our Company and our team 
of associates responded to the health crisis in our 
communities. As has always been the case during our 
nearly 100 years in business, our Company was a source of 
strength for our associates, customers, stockholders and 
communities during the last year. 

During difficult times, we rely heavily on our Company’s 
many strengths - our dedicated and talented team of 
associates, our strong financial foundation, our corporate 
culture centered on integrity and service excellence, our 
risk mitigation strategies, and our “make it happen” 
attitude. We continually work on building and nurturing 
these strengths as a foundation for our long-term success. It 
is gratifying to see that our hard work and preparedness 
pays dividends, especially during the most difficult times.

2

“We’re here for you 
and ready to help.” 
COVID-19 Response

As the pandemic began to unfold in 
early 2020, we quickly saw the need 
to connect with our associates, 
customers and communities on an 
even deeper level. “We’re here for 
you” was a resounding message 
that we sent to offer assurance and 
support throughout the year. We 
made it widely known that our top 
priorities were (and still are) to 
ensure the health and well-being of 
our associates, provide safe and 
uninterrupted service for our 
customers, and support the 
communities in which we live and 
serve. Below is just a brief summary 
of our COVID-19 response; we 
invite you to read the following 
pages of this Annual Report to learn 
more. 

OUR ASSOCIATES: We are 
continually amazed by the loyalty 
and capability of our associates – 
our most valuable asset. Their 
resilience, flexibility and compassion 
are appreciated and so evident 
each and every day. Understanding 
that this was an uncertain and 
difficult time for our associates and 

Business Administration’s Paycheck Protection 

Program (PPP), providing emergency financial 

support using federally-guaranteed loans, up to 

100% of which may be forgiven by the federal 

government. 

OUR COMMUNITIES: Every year, we are 

committed to give back to our local communities 

to help make them better places to live, work 

and do business. With the unprecedented events 

in 2020, we significantly increased our 

community support to address the critical needs 

caused by the pandemic. Early on, we committed 

$300,000 to address food insecurity and other 

critical health and human service needs in all of 

our markets across the 11-state franchise. These 

funds were distributed to Feeding America Food 

Banks and local United Way organizations, which 

Diversity, Equity and Inclusion 

In the midst of the pandemic, our country 

experienced great social and civil unrest. We 

watched the scenes of protest, high emotion, 

and chaos play out in cities across our country as 

a result of racial injustice and systemic inequities. 

OUR CUSTOMERS: Throughout 2020, we 

have been tireless in mobilizing resources to 

remained steadfast in following health 

meet the basic needs of community members 

guidelines, while providing our customers ready 

throughout the pandemic. Our support didn’t 

access to our products and services. Like most 

stop there; all year long we continued to monitor 

banks across the country, adoption of our 

and respond in the best way we could to the 

self-service access channels accelerated greatly 

growing local community needs. 

their families, we offered support in several ways, 

including increased benefits and sick time, 

special bonuses, and mental health support. We 

also took great care in making the work 

environment as safe as possible by strict 

adherence to dynamic CDC guidelines and 

governmental directives. 

during the pandemic. Many of our customers 

found themselves staying home and looking for 

ways to manage their finances online and as 

contact free as possible. For our customers who 

had already discovered digital banking, it 

reinforced just how convenient these channels 

can be. For the many customers that tried it for 

the first time out of necessity, they quickly 

experienced the ease and simplicity of these 

access channels, available for them 24 hours a 

day. 

Some of our customers, unfortunately, faced 

financial hardships. We actively worked with 

them by offering temporary loan payment relief 

options and depository fee waivers. The federal 

government’s CARES Act stimulus package 

brought relief for our retail customers and many 

of our small business customers. Millions of 

dollars in stimulus checks were deposited into 

customer accounts and we made certain that 

these deposits were accessible right away. Our 

associates took great pride in assisting our small 

business customers gain access to the Small 

We add our voice to the chorus of 

many who are saying that things 

must change, and that it is 

everyone’s responsibility to play a 

part. 

We recognize in the scope of things 

we’re a small company with a small 

voice, but we firmly believe that we 

can be a part of the solution. We 

commit that we will do all we can to 

support diverse communities and 

foster a company culture that 

deeply values and respects 

diversity, equity and inclusion.  Our 

commitment was underscored by 

our donations totaling $150,000 to 

support diversity causes that 

promote equality and inclusion and 

to support rebuilding efforts in our 

communities impacted by riots and 

violence.   We stand united with our 

associates, customers and 

communities for a better and more 

just tomorrow.  

2020 Financial Results 

Our hard work and discipline in 

dealing with the pandemic, while 

also conducting normal banking 

activities, ultimately resulted in a 

strong financial performance in 

2020. In summary, earnings for the 

year ended December 31, 2020, 

were $59.3 million, or $4.21 per 

diluted common share. Return on 

average common equity was 9.53%, 

return on average assets was 1.11%, and net 

interest margin was 3.49%. 

You can find details of our financial results in the 

following pages of this Annual Report. Of note, 

when comparing 2020 results to 2019, it is 

helpful to recall that in 2019 we achieved the 

highest net income and earnings per share in the 

history of our Company. 

Net Interest Income/Margin 

As the COVID virus was spreading in the winter 

of 2020, the Federal Reserve dramatically cut its 

benchmark interest rate, totaling 150 basis 

points. Since the Federal Reserve’s rate cuts, the 

Company’s yield on loans and other earning 

assets has declined more rapidly than its rate 

paid on deposits. As a result, we experienced a 

small decrease in net interest income in 2020. 

Net interest income, our primary source of 

income, decreased $3.3 million to $177.1 million 

compared to 2019. 

Lending Activity 

Overall loan growth was relatively strong in 

2020, amidst the pandemic, competition, 

intermittent slower deal flow and loan pay-offs, 

especially in the commercial lending sector. Total 

gross loan balances, including the undisbursed 

portion of loans but excluding the FDIC-assisted 

acquired loans and mortgage loans held for sale, 

increased $202.0 million, or 4.1%, from the end 

of 2019. Decreases, which were anticipated, in 

the consumer auto loan portfolio (down about 

$66 million), in construction loans (down about 

$73 million) and the FDIC-acquired loan 

portfolios (down about $29 million) acted as 

headwinds to our overall loan growth. 

Outstanding net loan receivable balances 

increased $142.8 million, from over $4.2 billion 

at December 31, 2019, to $4.3 billion at 

December 31, 2020. We ended 2020 with a 

strong loan pipeline across the franchise. 

Total loan production occurred across several 

loan types, primarily in multi-family loans, 

commercial business loans (primarily PPP loans), 

one- to four-family residential loans and 

our stockholders, both through dividends and 

commercial real estate loans, and came from 

opportunistic share repurchases. Great Southern 

most of Great Southern’s primary lending 

locations. For the fifth year in a row, our 

has declared consecutive quarterly cash 

dividends since going public in 1989. The 

commercial lenders originated more than $1 

Company declared four quarterly regular cash 

billion in new loans, with 36% of the production 

dividends totaling $1.36 per common share in 

generated through our six loan production 

offices in Atlanta, Chicago, Dallas, Denver, 

Omaha and Tulsa. Our Residential Lending team 

had record production in 2020, driven by 

historically low interest rates. Some of these 

residential loans were retained in the Company’s 

loan portfolio and some were sold in the 

secondary market.

Asset and Credit Quality

Through the end of 2020, our credit quality 

metrics strengthened. At December 31, 2020, 

non-performing assets were $3.8 million, a 

decrease of $4.4 million from the end of 2019. 

Total net charge-offs were $422,000, (0.01%), for 

the full year of 2020. Pandemic-related loan 

modifications totaled $251 million at the end of 

the year, down from over $1 billion at the end of 

June 2020. We are mindful of the uncertain 

economic conditions as we move forward, and 

we continue to monitor our allowance for loan 

losses, which increased by more than $15 million 

in 2020. Our underwriting criteria remains 

conservative and we strive to grow the loan 

portfolio one quality relationship at a time.

Capital 

2020, and declared a special cash dividend of 

$1.00 per common share in January 2020. 

In October 2020, the Board of Directors 

authorized the repurchase of up to one million 

additional shares of the Company’s common 

stock and took effect after the Company 

completed the repurchase of the shares 

remaining under the 2018 stock repurchase 

program. During the year ended December 31, 

2020, the Company 

repurchased 529,883 

shares of its common 

stock at an average 

price of $41.71.

2021

Strength that 

Connects

As we look to 2021 and beyond, we will capitalize 

on our strengths and be ready for the challenges 

and opportunities that will likely come our way. 

With the promise of widespread distribution of 

the COVID-19 vaccine and expected continued 

economic recovery, we look to 2021 with 

The capital position of the Company remains 

guarded optimism. The impact of the pandemic 

strong, significantly exceeding the thresholds 

and its aftermath will be present for the 

established by regulators to be considered 

“well-capitalized.” Total stockholders’ equity 

grew from $603 million at the end of 2019 to 

foreseeable future. We anticipate that this will be 

a rebuilding year for many of our customers and 

communities, and we will be there to help them 

$630 million at the end of 2020. Book value per 

get back on course in whatever way we can. 

share increased by 8.3%, from $42.29 to $45.79 

during the same time period. 

Our priorities for 2021 are straightforward and 

familiar. We will maintain a sharp focus on 

In the banking business, a strong capital base is 

developing and expanding customer 

vital. Our objective is to actively manage our 

relationships, closely manage interest rate risk, 

capital position while maintaining sufficient 

sustain a strong credit discipline and drive 

capacity for organic growth and other corporate 

operational efficiencies and continuous 

initiatives. It is also a priority to return capital to 

improvement throughout our Company. We also 

recognize that banking is evolving rapidly, 

Company a great place to work and grow 

especially with technological advances. Our focus 

professionally. For our customers, it is our mission 

must stay on being responsive to the 

to build winning and lasting relationships by 

ever-changing demands and expectations of our 

providing the right products and services with 

customers. In addition, we are also dedicated to 

preferred access channels. For our many 

inspire and develop our talent pool to ensure 

communities, we strive to support causes and 

that we have our next generation of bankers 

address needs to help them be even better 

ready to lead the Company in years to come. 

places to live and work. And finally, for our 

In 2021, we will have two key executive 

management team members entering retirement. 

stockholders, we desire to provide a superior 

long-term return on investment in our Company. 

Both announced their retirements at least a year 

Finally, thank you to our Board of Directors for 

in advance to promote an orderly leadership 

their guidance and support during 2020 and as 

transition. Successors were identified internally 

we move ahead. We value the diversity of talent, 

for both of these management positions.

knowledge and experience that each Board 

Doug Marrs, Chief Operations Officer and Board 

Secretary, intends to retire in July 2021. Lin 

Thank you for your support of Great Southern. 

Thomason, Chief Information Officer, plans to 

We invite your feedback at any time. 

member brings to our Company.

retire at the end of 2021. Doug and Lin, who 

both have banking careers spanning more than 

40 years, have been integral in Great Southern’s 

growth and success for the last 25 years. During 

Sincerely yours, 

that time period, the Company has grown from 

William V. Turner

Joseph W. Turner

$700 million in assets with operations primarily in 

the southwest Missouri region, to $5.5 billion in 

assets and offices in 11 states at the end of 2020.  

Sadly, in April 2020, we lost a past long-time 

Great Southern Board member, William “Bill” 

Barclay. Bill was first elected a Director of Great 

Southern in 1975 and of the Holding Company in 

1989, when the Company went public. He retired 

from the Holding Company Board in 2017. Bill 

was a successful owner and operator of multiple 

businesses until his retirement in 2004. His long 

history of entrepreneurship and managerial 

knowledge were particularly valuable to the 

Board. He is greatly missed and will always be 

remembered for his delightful personality, humor 

and devotion to his family. 

In closing, we believe that we are well positioned 

for a successful 2021 and beyond. We will 

continue to build on our strengths that enable us 

to meaningfully connect with all of our 

constituencies. As we do this, we pledge to keep 

in mind the long-term interests of those we 

serve. For our associates, we want to make our 

We will never forget the year 2020. The COVID-19 

pandemic, as well as social and political unrest, created 

unprecedented challenges, uncertainty and pain for all of 

us, in one degree or another. It was a very difficult period in 

our country’s history and our hearts go out to those directly 

affected. 

While 2020 did pose unique and daunting challenges, 

we’re extremely proud of how our Company and our team 

of associates responded to the health crisis in our 

communities. As has always been the case during our 

nearly 100 years in business, our Company was a source of 

strength for our associates, customers, stockholders and 

communities during the last year. 

During difficult times, we rely heavily on our Company’s 

many strengths - our dedicated and talented team of 

associates, our strong financial foundation, our corporate 

culture centered on integrity and service excellence, our 

risk mitigation strategies, and our “make it happen” 

attitude. We continually work on building and nurturing 

these strengths as a foundation for our long-term success. It 

pages of this Annual Report to learn 

is gratifying to see that our hard work and preparedness 

more. 

pays dividends, especially during the most difficult times.

As the pandemic began to unfold in 

early 2020, we quickly saw the need 

to connect with our associates, 

customers and communities on an 

even deeper level. “We’re here for 

you” was a resounding message 

that we sent to offer assurance and 

support throughout the year. We 

made it widely known that our top 

priorities were (and still are) to 

ensure the health and well-being of 

our associates, provide safe and 

uninterrupted service for our 

customers, and support the 

communities in which we live and 

serve. Below is just a brief summary 

of our COVID-19 response; we 

invite you to read the following 

OUR ASSOCIATES: We are 

continually amazed by the loyalty 

and capability of our associates – 

our most valuable asset. Their 

resilience, flexibility and compassion 

are appreciated and so evident 

each and every day. Understanding 

that this was an uncertain and 

difficult time for our associates and 

OUR MISSION

Building winning 
relationships with our 
customers, associates, 
stockholders and 
communities.

their families, we offered support in several ways, 
including increased benefits and sick time, 
special bonuses, and mental health support. We 
also took great care in making the work 
environment as safe as possible by strict 
adherence to dynamic CDC guidelines and 
governmental directives. 

OUR CUSTOMERS: Throughout 2020, we 
remained steadfast in following health 
guidelines, while providing our customers ready 
access to our products and services. Like most 
banks across the country, adoption of our 
self-service access channels accelerated greatly 
during the pandemic. Many of our customers 
found themselves staying home and looking for 
ways to manage their finances online and as 
contact free as possible. For our customers who 
had already discovered digital banking, it 
reinforced just how convenient these channels 
can be. For the many customers that tried it for 
the first time out of necessity, they quickly 
experienced the ease and simplicity of these 
access channels, available for them 24 hours a 
day. 

Some of our customers, unfortunately, faced 
financial hardships. We actively worked with 
them by offering temporary loan payment relief 
options and depository fee waivers. The federal 
government’s CARES Act stimulus package 
brought relief for our retail customers and many 
of our small business customers. Millions of 
dollars in stimulus checks were deposited into 
customer accounts and we made certain that 
these deposits were accessible right away. Our 
associates took great pride in assisting our small 
business customers gain access to the Small 

3

Business Administration’s Paycheck Protection 
Program (PPP), providing emergency financial 
support using federally-guaranteed loans, up to 
100% of which may be forgiven by the federal 
government. 

OUR COMMUNITIES: Every year, we are 
committed to give back to our local communities 
to help make them better places to live, work 
and do business. With the unprecedented events 
in 2020, we significantly increased our 
community support to address the critical needs 
caused by the pandemic. Early on, we committed 
$300,000 to address food insecurity and other 
critical health and human service needs in all of 
our markets across the 11-state franchise. These 
funds were distributed to Feeding America Food 
Banks and local United Way organizations, which 
have been tireless in mobilizing resources to 
meet the basic needs of community members 
throughout the pandemic. Our support didn’t 
stop there; all year long we continued to monitor 
and respond in the best way we could to the 
growing local community needs. 

Diversity, Equity and Inclusion 
In the midst of the pandemic, our country 
experienced great social and civil unrest. We 
watched the scenes of protest, high emotion, 
and chaos play out in cities across our country as 
a result of racial injustice and systemic inequities. 

Doing 
what’s right

Teamwork

OUR CORE 
VALUES

Mutual 
Respect

Uncompromising 
ethical standards

We add our voice to the chorus of 

many who are saying that things 

must change, and that it is 

everyone’s responsibility to play a 

part. 

We recognize in the scope of things 

we’re a small company with a small 

voice, but we firmly believe that we 

can be a part of the solution. We 

commit that we will do all we can to 

support diverse communities and 

foster a company culture that 

deeply values and respects 

diversity, equity and inclusion.  Our 

commitment was underscored by 

our donations totaling $150,000 to 

support diversity causes that 

promote equality and inclusion and 

to support rebuilding efforts in our 

communities impacted by riots and 

violence.   We stand united with our 

associates, customers and 

communities for a better and more 

just tomorrow.  

2020 Financial Results 

Our hard work and discipline in 

dealing with the pandemic, while 

also conducting normal banking 

activities, ultimately resulted in a 

strong financial performance in 

2020. In summary, earnings for the 

year ended December 31, 2020, 

were $59.3 million, or $4.21 per 

diluted common share. Return on 

average common equity was 9.53%, 

return on average assets was 1.11%, and net 

interest margin was 3.49%. 

You can find details of our financial results in the 

following pages of this Annual Report. Of note, 

when comparing 2020 results to 2019, it is 

helpful to recall that in 2019 we achieved the 

highest net income and earnings per share in the 

history of our Company. 

Net Interest Income/Margin 

As the COVID virus was spreading in the winter 

of 2020, the Federal Reserve dramatically cut its 

benchmark interest rate, totaling 150 basis 

points. Since the Federal Reserve’s rate cuts, the 

Company’s yield on loans and other earning 

assets has declined more rapidly than its rate 

paid on deposits. As a result, we experienced a 

small decrease in net interest income in 2020. 

Net interest income, our primary source of 

income, decreased $3.3 million to $177.1 million 

compared to 2019. 

Lending Activity 

Overall loan growth was relatively strong in 

2020, amidst the pandemic, competition, 

intermittent slower deal flow and loan pay-offs, 

especially in the commercial lending sector. Total 

gross loan balances, including the undisbursed 

portion of loans but excluding the FDIC-assisted 

acquired loans and mortgage loans held for sale, 

increased $202.0 million, or 4.1%, from the end 

of 2019. Decreases, which were anticipated, in 

the consumer auto loan portfolio (down about 

$66 million), in construction loans (down about 

$73 million) and the FDIC-acquired loan 

portfolios (down about $29 million) acted as 

headwinds to our overall loan growth. 

Outstanding net loan receivable balances 

increased $142.8 million, from over $4.2 billion 

at December 31, 2019, to $4.3 billion at 

December 31, 2020. We ended 2020 with a 

strong loan pipeline across the franchise. 

Total loan production occurred across several 

loan types, primarily in multi-family loans, 

commercial business loans (primarily PPP loans), 

one- to four-family residential loans and 

our stockholders, both through dividends and 

commercial real estate loans, and came from 

opportunistic share repurchases. Great Southern 

most of Great Southern’s primary lending 

locations. For the fifth year in a row, our 

has declared consecutive quarterly cash 

dividends since going public in 1989. The 

commercial lenders originated more than $1 

Company declared four quarterly regular cash 

billion in new loans, with 36% of the production 

dividends totaling $1.36 per common share in 

generated through our six loan production 

offices in Atlanta, Chicago, Dallas, Denver, 

Omaha and Tulsa. Our Residential Lending team 

had record production in 2020, driven by 

historically low interest rates. Some of these 

residential loans were retained in the Company’s 

loan portfolio and some were sold in the 

secondary market.

Asset and Credit Quality

Through the end of 2020, our credit quality 

metrics strengthened. At December 31, 2020, 

non-performing assets were $3.8 million, a 

decrease of $4.4 million from the end of 2019. 

Total net charge-offs were $422,000, (0.01%), for 

the full year of 2020. Pandemic-related loan 

modifications totaled $251 million at the end of 

the year, down from over $1 billion at the end of 

June 2020. We are mindful of the uncertain 

economic conditions as we move forward, and 

we continue to monitor our allowance for loan 

losses, which increased by more than $15 million 

in 2020. Our underwriting criteria remains 

conservative and we strive to grow the loan 

portfolio one quality relationship at a time.

Capital 

2020, and declared a special cash dividend of 

$1.00 per common share in January 2020. 

In October 2020, the Board of Directors 

authorized the repurchase of up to one million 

additional shares of the Company’s common 

stock and took effect after the Company 

completed the repurchase of the shares 

remaining under the 2018 stock repurchase 

program. During the year ended December 31, 

2020, the Company 

repurchased 529,883 

shares of its common 

stock at an average 

price of $41.71.

2021

Strength that 

Connects

As we look to 2021 and beyond, we will capitalize 

on our strengths and be ready for the challenges 

and opportunities that will likely come our way. 

With the promise of widespread distribution of 

the COVID-19 vaccine and expected continued 

economic recovery, we look to 2021 with 

The capital position of the Company remains 

guarded optimism. The impact of the pandemic 

strong, significantly exceeding the thresholds 

and its aftermath will be present for the 

established by regulators to be considered 

“well-capitalized.” Total stockholders’ equity 

grew from $603 million at the end of 2019 to 

foreseeable future. We anticipate that this will be 

a rebuilding year for many of our customers and 

communities, and we will be there to help them 

$630 million at the end of 2020. Book value per 

get back on course in whatever way we can. 

share increased by 8.3%, from $42.29 to $45.79 

during the same time period. 

Our priorities for 2021 are straightforward and 

familiar. We will maintain a sharp focus on 

In the banking business, a strong capital base is 

developing and expanding customer 

vital. Our objective is to actively manage our 

relationships, closely manage interest rate risk, 

capital position while maintaining sufficient 

sustain a strong credit discipline and drive 

capacity for organic growth and other corporate 

operational efficiencies and continuous 

initiatives. It is also a priority to return capital to 

improvement throughout our Company. We also 

recognize that banking is evolving rapidly, 

Company a great place to work and grow 

especially with technological advances. Our focus 

professionally. For our customers, it is our mission 

must stay on being responsive to the 

to build winning and lasting relationships by 

ever-changing demands and expectations of our 

providing the right products and services with 

customers. In addition, we are also dedicated to 

preferred access channels. For our many 

inspire and develop our talent pool to ensure 

communities, we strive to support causes and 

that we have our next generation of bankers 

address needs to help them be even better 

ready to lead the Company in years to come. 

places to live and work. And finally, for our 

In 2021, we will have two key executive 

management team members entering retirement. 

stockholders, we desire to provide a superior 

long-term return on investment in our Company. 

Both announced their retirements at least a year 

Finally, thank you to our Board of Directors for 

in advance to promote an orderly leadership 

their guidance and support during 2020 and as 

transition. Successors were identified internally 

we move ahead. We value the diversity of talent, 

for both of these management positions.

knowledge and experience that each Board 

Doug Marrs, Chief Operations Officer and Board 

Secretary, intends to retire in July 2021. Lin 

Thank you for your support of Great Southern. 

Thomason, Chief Information Officer, plans to 

We invite your feedback at any time. 

member brings to our Company.

retire at the end of 2021. Doug and Lin, who 

both have banking careers spanning more than 

40 years, have been integral in Great Southern’s 

growth and success for the last 25 years. During 

Sincerely yours, 

that time period, the Company has grown from 

William V. Turner

Joseph W. Turner

$700 million in assets with operations primarily in 

the southwest Missouri region, to $5.5 billion in 

assets and offices in 11 states at the end of 2020.  

Sadly, in April 2020, we lost a past long-time 

Great Southern Board member, William “Bill” 

Barclay. Bill was first elected a Director of Great 

Southern in 1975 and of the Holding Company in 

1989, when the Company went public. He retired 

from the Holding Company Board in 2017. Bill 

was a successful owner and operator of multiple 

businesses until his retirement in 2004. His long 

history of entrepreneurship and managerial 

knowledge were particularly valuable to the 

Board. He is greatly missed and will always be 

remembered for his delightful personality, humor 

and devotion to his family. 

In closing, we believe that we are well positioned 

for a successful 2021 and beyond. We will 

continue to build on our strengths that enable us 

to meaningfully connect with all of our 

constituencies. As we do this, we pledge to keep 

in mind the long-term interests of those we 

serve. For our associates, we want to make our 

We will never forget the year 2020. The COVID-19 

pandemic, as well as social and political unrest, created 

unprecedented challenges, uncertainty and pain for all of 

us, in one degree or another. It was a very difficult period in 

our country’s history and our hearts go out to those directly 

affected. 

While 2020 did pose unique and daunting challenges, 

we’re extremely proud of how our Company and our team 

of associates responded to the health crisis in our 

communities. As has always been the case during our 

nearly 100 years in business, our Company was a source of 

strength for our associates, customers, stockholders and 

communities during the last year. 

During difficult times, we rely heavily on our Company’s 

many strengths - our dedicated and talented team of 

associates, our strong financial foundation, our corporate 

culture centered on integrity and service excellence, our 

risk mitigation strategies, and our “make it happen” 

attitude. We continually work on building and nurturing 

these strengths as a foundation for our long-term success. It 

pages of this Annual Report to learn 

is gratifying to see that our hard work and preparedness 

more. 

pays dividends, especially during the most difficult times.

As the pandemic began to unfold in 

early 2020, we quickly saw the need 

to connect with our associates, 

customers and communities on an 

even deeper level. “We’re here for 

you” was a resounding message 

that we sent to offer assurance and 

support throughout the year. We 

made it widely known that our top 

priorities were (and still are) to 

ensure the health and well-being of 

our associates, provide safe and 

uninterrupted service for our 

customers, and support the 

communities in which we live and 

serve. Below is just a brief summary 

of our COVID-19 response; we 

invite you to read the following 

OUR ASSOCIATES: We are 

continually amazed by the loyalty 

and capability of our associates – 

our most valuable asset. Their 

resilience, flexibility and compassion 

are appreciated and so evident 

each and every day. Understanding 

that this was an uncertain and 

difficult time for our associates and 

Business Administration’s Paycheck Protection 

Program (PPP), providing emergency financial 

support using federally-guaranteed loans, up to 

100% of which may be forgiven by the federal 

government. 

OUR COMMUNITIES: Every year, we are 

committed to give back to our local communities 

to help make them better places to live, work 

and do business. With the unprecedented events 

in 2020, we significantly increased our 

community support to address the critical needs 

caused by the pandemic. Early on, we committed 

$300,000 to address food insecurity and other 

critical health and human service needs in all of 

our markets across the 11-state franchise. These 

funds were distributed to Feeding America Food 

Banks and local United Way organizations, which 

Diversity, Equity and Inclusion 

In the midst of the pandemic, our country 

experienced great social and civil unrest. We 

watched the scenes of protest, high emotion, 

and chaos play out in cities across our country as 

a result of racial injustice and systemic inequities. 

OUR CUSTOMERS: Throughout 2020, we 

have been tireless in mobilizing resources to 

remained steadfast in following health 

meet the basic needs of community members 

guidelines, while providing our customers ready 

throughout the pandemic. Our support didn’t 

access to our products and services. Like most 

stop there; all year long we continued to monitor 

banks across the country, adoption of our 

and respond in the best way we could to the 

self-service access channels accelerated greatly 

growing local community needs. 

their families, we offered support in several ways, 

including increased benefits and sick time, 

special bonuses, and mental health support. We 

also took great care in making the work 

environment as safe as possible by strict 

adherence to dynamic CDC guidelines and 

governmental directives. 

during the pandemic. Many of our customers 

found themselves staying home and looking for 

ways to manage their finances online and as 

contact free as possible. For our customers who 

had already discovered digital banking, it 

reinforced just how convenient these channels 

can be. For the many customers that tried it for 

the first time out of necessity, they quickly 

experienced the ease and simplicity of these 

access channels, available for them 24 hours a 

day. 

Some of our customers, unfortunately, faced 

financial hardships. We actively worked with 

them by offering temporary loan payment relief 

options and depository fee waivers. The federal 

government’s CARES Act stimulus package 

brought relief for our retail customers and many 

of our small business customers. Millions of 

dollars in stimulus checks were deposited into 

customer accounts and we made certain that 

these deposits were accessible right away. Our 

associates took great pride in assisting our small 

business customers gain access to the Small 

Total Assets

$5.53

 BILLION

Total Deposits

$4.52

 BILLION

Total Loans

$4.30

 BILLION

0

$1B

$2B

$3B

$4B

$5B

TOTAL RETURN
5 YEAR CUMULATIVE

$125.65

Great Southern Bancorp Inc

NASDAQ Financial 100 Index

NASDAQ Composite Index

2020

2019

2018

2017

2016

2020

2019

2018

2017

2016

2020

2019

2018

2017

2016

250

200

150

100

2015

2016

2017

2018

2019

2020

4

We add our voice to the chorus of 
many who are saying that things 
must change, and that it is 
everyone’s responsibility to play a 
part. 

We recognize in the scope of things 
we’re a small company with a small 
voice, but we firmly believe that we 
can be a part of the solution. We 
commit that we will do all we can to 
support diverse communities and 
foster a company culture that 
deeply values and respects 
diversity, equity and inclusion.  Our 
commitment was underscored by 
our donations totaling $150,000 to 
support diversity causes that 
promote equality and inclusion and 
to support rebuilding efforts in our 
communities impacted by riots and 
violence.   We stand united with our 
associates, customers and 
communities for a better and more 
just tomorrow.  

2020 Financial Results 
Our hard work and discipline in 
dealing with the pandemic, while 
also conducting normal banking 
activities, ultimately resulted in a 
strong financial performance in 
2020. In summary, earnings for the 
year ended December 31, 2020, 
were $59.3 million, or $4.21 per 
diluted common share. Return on 
average common equity was 9.53%, 

The graph at left compares the cumulative total 
stockholder return on GSBC Common Stock to the 
cumulative total returns on the NASDAQ U.S. Stock 
Index and the NASDAQ Financial Stocks Index for the 
period December 31, 2015, through December 31, 
2020. The graph assumes that $100 was invested in 
GSBC Stock on December 31, 2015 and that all 
dividends were reinvested.

return on average assets was 1.11%, and net 

interest margin was 3.49%. 

You can find details of our financial results in the 

following pages of this Annual Report. Of note, 

when comparing 2020 results to 2019, it is 

helpful to recall that in 2019 we achieved the 

highest net income and earnings per share in the 

history of our Company. 

Net Interest Income/Margin 

As the COVID virus was spreading in the winter 

of 2020, the Federal Reserve dramatically cut its 

benchmark interest rate, totaling 150 basis 

points. Since the Federal Reserve’s rate cuts, the 

Company’s yield on loans and other earning 

assets has declined more rapidly than its rate 

paid on deposits. As a result, we experienced a 

small decrease in net interest income in 2020. 

Net interest income, our primary source of 

income, decreased $3.3 million to $177.1 million 

compared to 2019. 

Lending Activity 

Overall loan growth was relatively strong in 

2020, amidst the pandemic, competition, 

intermittent slower deal flow and loan pay-offs, 

especially in the commercial lending sector. Total 

gross loan balances, including the undisbursed 

portion of loans but excluding the FDIC-assisted 

acquired loans and mortgage loans held for sale, 

increased $202.0 million, or 4.1%, from the end 

of 2019. Decreases, which were anticipated, in 

the consumer auto loan portfolio (down about 

$66 million), in construction loans (down about 

$73 million) and the FDIC-acquired loan 

portfolios (down about $29 million) acted as 

headwinds to our overall loan growth. 

Outstanding net loan receivable balances 

increased $142.8 million, from over $4.2 billion 

at December 31, 2019, to $4.3 billion at 

December 31, 2020. We ended 2020 with a 

strong loan pipeline across the franchise. 

Total loan production occurred across several 

loan types, primarily in multi-family loans, 

commercial business loans (primarily PPP loans), 

one- to four-family residential loans and 

our stockholders, both through dividends and 

commercial real estate loans, and came from 

opportunistic share repurchases. Great Southern 

most of Great Southern’s primary lending 

locations. For the fifth year in a row, our 

has declared consecutive quarterly cash 

dividends since going public in 1989. The 

commercial lenders originated more than $1 

Company declared four quarterly regular cash 

billion in new loans, with 36% of the production 

dividends totaling $1.36 per common share in 

generated through our six loan production 

offices in Atlanta, Chicago, Dallas, Denver, 

Omaha and Tulsa. Our Residential Lending team 

had record production in 2020, driven by 

historically low interest rates. Some of these 

residential loans were retained in the Company’s 

loan portfolio and some were sold in the 

secondary market.

Asset and Credit Quality

Through the end of 2020, our credit quality 

metrics strengthened. At December 31, 2020, 

non-performing assets were $3.8 million, a 

decrease of $4.4 million from the end of 2019. 

Total net charge-offs were $422,000, (0.01%), for 

the full year of 2020. Pandemic-related loan 

modifications totaled $251 million at the end of 

the year, down from over $1 billion at the end of 

June 2020. We are mindful of the uncertain 

economic conditions as we move forward, and 

we continue to monitor our allowance for loan 

losses, which increased by more than $15 million 

in 2020. Our underwriting criteria remains 

conservative and we strive to grow the loan 

portfolio one quality relationship at a time.

Capital 

2020, and declared a special cash dividend of 

$1.00 per common share in January 2020. 

In October 2020, the Board of Directors 

authorized the repurchase of up to one million 

additional shares of the Company’s common 

stock and took effect after the Company 

completed the repurchase of the shares 

remaining under the 2018 stock repurchase 

program. During the year ended December 31, 

2020, the Company 

repurchased 529,883 

shares of its common 

stock at an average 

price of $41.71.

2021

Strength that 

Connects

As we look to 2021 and beyond, we will capitalize 

on our strengths and be ready for the challenges 

and opportunities that will likely come our way. 

With the promise of widespread distribution of 

the COVID-19 vaccine and expected continued 

economic recovery, we look to 2021 with 

The capital position of the Company remains 

guarded optimism. The impact of the pandemic 

strong, significantly exceeding the thresholds 

and its aftermath will be present for the 

established by regulators to be considered 

“well-capitalized.” Total stockholders’ equity 

grew from $603 million at the end of 2019 to 

foreseeable future. We anticipate that this will be 

a rebuilding year for many of our customers and 

communities, and we will be there to help them 

$630 million at the end of 2020. Book value per 

get back on course in whatever way we can. 

share increased by 8.3%, from $42.29 to $45.79 

during the same time period. 

Our priorities for 2021 are straightforward and 

familiar. We will maintain a sharp focus on 

In the banking business, a strong capital base is 

developing and expanding customer 

vital. Our objective is to actively manage our 

relationships, closely manage interest rate risk, 

capital position while maintaining sufficient 

sustain a strong credit discipline and drive 

capacity for organic growth and other corporate 

operational efficiencies and continuous 

initiatives. It is also a priority to return capital to 

improvement throughout our Company. We also 

recognize that banking is evolving rapidly, 

Company a great place to work and grow 

especially with technological advances. Our focus 

professionally. For our customers, it is our mission 

must stay on being responsive to the 

to build winning and lasting relationships by 

ever-changing demands and expectations of our 

providing the right products and services with 

customers. In addition, we are also dedicated to 

preferred access channels. For our many 

inspire and develop our talent pool to ensure 

communities, we strive to support causes and 

that we have our next generation of bankers 

address needs to help them be even better 

ready to lead the Company in years to come. 

places to live and work. And finally, for our 

In 2021, we will have two key executive 

management team members entering retirement. 

stockholders, we desire to provide a superior 

long-term return on investment in our Company. 

Both announced their retirements at least a year 

Finally, thank you to our Board of Directors for 

in advance to promote an orderly leadership 

their guidance and support during 2020 and as 

transition. Successors were identified internally 

we move ahead. We value the diversity of talent, 

for both of these management positions.

knowledge and experience that each Board 

Doug Marrs, Chief Operations Officer and Board 

Secretary, intends to retire in July 2021. Lin 

Thank you for your support of Great Southern. 

Thomason, Chief Information Officer, plans to 

We invite your feedback at any time. 

member brings to our Company.

retire at the end of 2021. Doug and Lin, who 

both have banking careers spanning more than 

40 years, have been integral in Great Southern’s 

growth and success for the last 25 years. During 

Sincerely yours, 

that time period, the Company has grown from 

William V. Turner

Joseph W. Turner

$700 million in assets with operations primarily in 

the southwest Missouri region, to $5.5 billion in 

assets and offices in 11 states at the end of 2020.  

Sadly, in April 2020, we lost a past long-time 

Great Southern Board member, William “Bill” 

Barclay. Bill was first elected a Director of Great 

Southern in 1975 and of the Holding Company in 

1989, when the Company went public. He retired 

from the Holding Company Board in 2017. Bill 

was a successful owner and operator of multiple 

businesses until his retirement in 2004. His long 

history of entrepreneurship and managerial 

knowledge were particularly valuable to the 

Board. He is greatly missed and will always be 

remembered for his delightful personality, humor 

and devotion to his family. 

In closing, we believe that we are well positioned 

for a successful 2021 and beyond. We will 

continue to build on our strengths that enable us 

to meaningfully connect with all of our 

constituencies. As we do this, we pledge to keep 

in mind the long-term interests of those we 

serve. For our associates, we want to make our 

We will never forget the year 2020. The COVID-19 

pandemic, as well as social and political unrest, created 

unprecedented challenges, uncertainty and pain for all of 

us, in one degree or another. It was a very difficult period in 

our country’s history and our hearts go out to those directly 

affected. 

While 2020 did pose unique and daunting challenges, 

we’re extremely proud of how our Company and our team 

of associates responded to the health crisis in our 

communities. As has always been the case during our 

nearly 100 years in business, our Company was a source of 

strength for our associates, customers, stockholders and 

communities during the last year. 

During difficult times, we rely heavily on our Company’s 

many strengths - our dedicated and talented team of 

associates, our strong financial foundation, our corporate 

culture centered on integrity and service excellence, our 

risk mitigation strategies, and our “make it happen” 

attitude. We continually work on building and nurturing 

these strengths as a foundation for our long-term success. It 

pages of this Annual Report to learn 

is gratifying to see that our hard work and preparedness 

more. 

pays dividends, especially during the most difficult times.

As the pandemic began to unfold in 

early 2020, we quickly saw the need 

to connect with our associates, 

customers and communities on an 

even deeper level. “We’re here for 

you” was a resounding message 

that we sent to offer assurance and 

support throughout the year. We 

made it widely known that our top 

priorities were (and still are) to 

ensure the health and well-being of 

our associates, provide safe and 

uninterrupted service for our 

customers, and support the 

communities in which we live and 

serve. Below is just a brief summary 

of our COVID-19 response; we 

invite you to read the following 

OUR ASSOCIATES: We are 

continually amazed by the loyalty 

and capability of our associates – 

our most valuable asset. Their 

resilience, flexibility and compassion 

are appreciated and so evident 

each and every day. Understanding 

that this was an uncertain and 

difficult time for our associates and 

Business Administration’s Paycheck Protection 

Program (PPP), providing emergency financial 

support using federally-guaranteed loans, up to 

100% of which may be forgiven by the federal 

government. 

OUR COMMUNITIES: Every year, we are 

committed to give back to our local communities 

to help make them better places to live, work 

and do business. With the unprecedented events 

in 2020, we significantly increased our 

community support to address the critical needs 

caused by the pandemic. Early on, we committed 

$300,000 to address food insecurity and other 

critical health and human service needs in all of 

our markets across the 11-state franchise. These 

funds were distributed to Feeding America Food 

Banks and local United Way organizations, which 

Diversity, Equity and Inclusion 

In the midst of the pandemic, our country 

experienced great social and civil unrest. We 

watched the scenes of protest, high emotion, 

and chaos play out in cities across our country as 

a result of racial injustice and systemic inequities. 

OUR CUSTOMERS: Throughout 2020, we 

have been tireless in mobilizing resources to 

remained steadfast in following health 

meet the basic needs of community members 

guidelines, while providing our customers ready 

throughout the pandemic. Our support didn’t 

access to our products and services. Like most 

stop there; all year long we continued to monitor 

banks across the country, adoption of our 

and respond in the best way we could to the 

self-service access channels accelerated greatly 

growing local community needs. 

their families, we offered support in several ways, 

including increased benefits and sick time, 

special bonuses, and mental health support. We 

also took great care in making the work 

environment as safe as possible by strict 

adherence to dynamic CDC guidelines and 

governmental directives. 

during the pandemic. Many of our customers 

found themselves staying home and looking for 

ways to manage their finances online and as 

contact free as possible. For our customers who 

had already discovered digital banking, it 

reinforced just how convenient these channels 

can be. For the many customers that tried it for 

the first time out of necessity, they quickly 

experienced the ease and simplicity of these 

access channels, available for them 24 hours a 

day. 

Some of our customers, unfortunately, faced 

financial hardships. We actively worked with 

them by offering temporary loan payment relief 

options and depository fee waivers. The federal 

government’s CARES Act stimulus package 

brought relief for our retail customers and many 

of our small business customers. Millions of 

dollars in stimulus checks were deposited into 

customer accounts and we made certain that 

these deposits were accessible right away. Our 

associates took great pride in assisting our small 

business customers gain access to the Small 

We add our voice to the chorus of 

many who are saying that things 

must change, and that it is 

everyone’s responsibility to play a 

part. 

We recognize in the scope of things 

we’re a small company with a small 

voice, but we firmly believe that we 

can be a part of the solution. We 

commit that we will do all we can to 

support diverse communities and 

foster a company culture that 

deeply values and respects 

diversity, equity and inclusion.  Our 

commitment was underscored by 

our donations totaling $150,000 to 

support diversity causes that 

promote equality and inclusion and 

to support rebuilding efforts in our 

communities impacted by riots and 

violence.   We stand united with our 

associates, customers and 

communities for a better and more 

just tomorrow.  

2020 Financial Results 

Our hard work and discipline in 

dealing with the pandemic, while 

also conducting normal banking 

activities, ultimately resulted in a 

strong financial performance in 

2020. In summary, earnings for the 

year ended December 31, 2020, 

were $59.3 million, or $4.21 per 

diluted common share. Return on 

average common equity was 9.53%, 

Book Value
Per Common 
Share

2020

$45.79

$42.29

$37.59

$33.48

$30.77

2016

2017

2018

2019

2020

2020

Total
Net Income

$59.31

 MILLION

70

60

50

40

30

20

10

2016

2017

2018

2019

0
2020

return on average assets was 1.11%, and net 
interest margin was 3.49%. 

You can find details of our financial results in the 
following pages of this Annual Report. Of note, 
when comparing 2020 results to 2019, it is 
helpful to recall that in 2019 we achieved the 
highest net income and earnings per share in the 
history of our Company. 

Net Interest Income/Margin 
As the COVID virus was spreading in the winter 
of 2020, the Federal Reserve dramatically cut its 
benchmark interest rate, totaling 150 basis 
points. Since the Federal Reserve’s rate cuts, the 
Company’s yield on loans and other earning 
assets has declined more rapidly than its rate 
paid on deposits. As a result, we experienced a 
small decrease in net interest income in 2020. 
Net interest income, our primary source of 
income, decreased $3.3 million to $177.1 million 
compared to 2019. 

Lending Activity 
Overall loan growth was relatively strong in 
2020, amidst the pandemic, competition, 
intermittent slower deal flow and loan pay-offs, 
especially in the commercial lending sector. Total 
gross loan balances, including the undisbursed 
portion of loans but excluding the FDIC-assisted 
acquired loans and mortgage loans held for sale, 
increased $202.0 million, or 4.1%, from the end 
of 2019. Decreases, which were anticipated, in 
the consumer auto loan portfolio (down about 
$66 million), in construction loans (down about 
$73 million) and the FDIC-acquired loan 
portfolios (down about $29 million) acted as 
headwinds to our overall loan growth. 
Outstanding net loan receivable balances 
increased $142.8 million, from over $4.2 billion 
at December 31, 2019, to $4.3 billion at 
December 31, 2020. We ended 2020 with a 
strong loan pipeline across the franchise. 

Total loan production occurred across several 
loan types, primarily in multi-family loans, 
commercial business loans (primarily PPP loans), 

5

one- to four-family residential loans and 

our stockholders, both through dividends and 

commercial real estate loans, and came from 

opportunistic share repurchases. Great Southern 

most of Great Southern’s primary lending 

locations. For the fifth year in a row, our 

has declared consecutive quarterly cash 

dividends since going public in 1989. The 

commercial lenders originated more than $1 

Company declared four quarterly regular cash 

billion in new loans, with 36% of the production 

dividends totaling $1.36 per common share in 

generated through our six loan production 

offices in Atlanta, Chicago, Dallas, Denver, 

Omaha and Tulsa. Our Residential Lending team 

had record production in 2020, driven by 

historically low interest rates. Some of these 

residential loans were retained in the Company’s 

loan portfolio and some were sold in the 

secondary market.

Asset and Credit Quality

Through the end of 2020, our credit quality 

metrics strengthened. At December 31, 2020, 

non-performing assets were $3.8 million, a 

decrease of $4.4 million from the end of 2019. 

Total net charge-offs were $422,000, (0.01%), for 

the full year of 2020. Pandemic-related loan 

modifications totaled $251 million at the end of 

the year, down from over $1 billion at the end of 

June 2020. We are mindful of the uncertain 

economic conditions as we move forward, and 

we continue to monitor our allowance for loan 

losses, which increased by more than $15 million 

in 2020. Our underwriting criteria remains 

conservative and we strive to grow the loan 

portfolio one quality relationship at a time.

Capital 

2020, and declared a special cash dividend of 

$1.00 per common share in January 2020. 

In October 2020, the Board of Directors 

authorized the repurchase of up to one million 

additional shares of the Company’s common 

stock and took effect after the Company 

completed the repurchase of the shares 

remaining under the 2018 stock repurchase 

program. During the year ended December 31, 

2020, the Company 

repurchased 529,883 

shares of its common 

stock at an average 

price of $41.71.

2021

Strength that 

Connects

As we look to 2021 and beyond, we will capitalize 

on our strengths and be ready for the challenges 

and opportunities that will likely come our way. 

With the promise of widespread distribution of 

the COVID-19 vaccine and expected continued 

economic recovery, we look to 2021 with 

The capital position of the Company remains 

guarded optimism. The impact of the pandemic 

strong, significantly exceeding the thresholds 

and its aftermath will be present for the 

established by regulators to be considered 

“well-capitalized.” Total stockholders’ equity 

grew from $603 million at the end of 2019 to 

foreseeable future. We anticipate that this will be 

a rebuilding year for many of our customers and 

communities, and we will be there to help them 

$630 million at the end of 2020. Book value per 

get back on course in whatever way we can. 

share increased by 8.3%, from $42.29 to $45.79 

during the same time period. 

Our priorities for 2021 are straightforward and 

familiar. We will maintain a sharp focus on 

In the banking business, a strong capital base is 

developing and expanding customer 

vital. Our objective is to actively manage our 

relationships, closely manage interest rate risk, 

capital position while maintaining sufficient 

sustain a strong credit discipline and drive 

capacity for organic growth and other corporate 

operational efficiencies and continuous 

initiatives. It is also a priority to return capital to 

improvement throughout our Company. We also 

recognize that banking is evolving rapidly, 

Company a great place to work and grow 

especially with technological advances. Our focus 

professionally. For our customers, it is our mission 

must stay on being responsive to the 

to build winning and lasting relationships by 

ever-changing demands and expectations of our 

providing the right products and services with 

customers. In addition, we are also dedicated to 

preferred access channels. For our many 

inspire and develop our talent pool to ensure 

communities, we strive to support causes and 

that we have our next generation of bankers 

address needs to help them be even better 

ready to lead the Company in years to come. 

places to live and work. And finally, for our 

In 2021, we will have two key executive 

management team members entering retirement. 

stockholders, we desire to provide a superior 

long-term return on investment in our Company. 

Both announced their retirements at least a year 

Finally, thank you to our Board of Directors for 

in advance to promote an orderly leadership 

their guidance and support during 2020 and as 

transition. Successors were identified internally 

we move ahead. We value the diversity of talent, 

for both of these management positions.

knowledge and experience that each Board 

Doug Marrs, Chief Operations Officer and Board 

Secretary, intends to retire in July 2021. Lin 

Thank you for your support of Great Southern. 

Thomason, Chief Information Officer, plans to 

We invite your feedback at any time. 

member brings to our Company.

retire at the end of 2021. Doug and Lin, who 

both have banking careers spanning more than 

40 years, have been integral in Great Southern’s 

growth and success for the last 25 years. During 

Sincerely yours, 

that time period, the Company has grown from 

William V. Turner

Joseph W. Turner

$700 million in assets with operations primarily in 

the southwest Missouri region, to $5.5 billion in 

assets and offices in 11 states at the end of 2020.  

Sadly, in April 2020, we lost a past long-time 

Great Southern Board member, William “Bill” 

Barclay. Bill was first elected a Director of Great 

Southern in 1975 and of the Holding Company in 

1989, when the Company went public. He retired 

from the Holding Company Board in 2017. Bill 

was a successful owner and operator of multiple 

businesses until his retirement in 2004. His long 

history of entrepreneurship and managerial 

knowledge were particularly valuable to the 

Board. He is greatly missed and will always be 

remembered for his delightful personality, humor 

and devotion to his family. 

In closing, we believe that we are well positioned 

for a successful 2021 and beyond. We will 

continue to build on our strengths that enable us 

to meaningfully connect with all of our 

constituencies. As we do this, we pledge to keep 

in mind the long-term interests of those we 

serve. For our associates, we want to make our 

We will never forget the year 2020. The COVID-19 

pandemic, as well as social and political unrest, created 

unprecedented challenges, uncertainty and pain for all of 

us, in one degree or another. It was a very difficult period in 

our country’s history and our hearts go out to those directly 

affected. 

While 2020 did pose unique and daunting challenges, 

we’re extremely proud of how our Company and our team 

of associates responded to the health crisis in our 

communities. As has always been the case during our 

nearly 100 years in business, our Company was a source of 

strength for our associates, customers, stockholders and 

communities during the last year. 

During difficult times, we rely heavily on our Company’s 

many strengths - our dedicated and talented team of 

associates, our strong financial foundation, our corporate 

culture centered on integrity and service excellence, our 

risk mitigation strategies, and our “make it happen” 

attitude. We continually work on building and nurturing 

these strengths as a foundation for our long-term success. It 

pages of this Annual Report to learn 

is gratifying to see that our hard work and preparedness 

more. 

pays dividends, especially during the most difficult times.

As the pandemic began to unfold in 

early 2020, we quickly saw the need 

to connect with our associates, 

customers and communities on an 

even deeper level. “We’re here for 

you” was a resounding message 

that we sent to offer assurance and 

support throughout the year. We 

made it widely known that our top 

priorities were (and still are) to 

ensure the health and well-being of 

our associates, provide safe and 

uninterrupted service for our 

customers, and support the 

communities in which we live and 

serve. Below is just a brief summary 

of our COVID-19 response; we 

invite you to read the following 

OUR ASSOCIATES: We are 

continually amazed by the loyalty 

and capability of our associates – 

our most valuable asset. Their 

resilience, flexibility and compassion 

are appreciated and so evident 

each and every day. Understanding 

that this was an uncertain and 

difficult time for our associates and 

Business Administration’s Paycheck Protection 

Program (PPP), providing emergency financial 

support using federally-guaranteed loans, up to 

100% of which may be forgiven by the federal 

government. 

OUR COMMUNITIES: Every year, we are 

committed to give back to our local communities 

to help make them better places to live, work 

and do business. With the unprecedented events 

in 2020, we significantly increased our 

community support to address the critical needs 

caused by the pandemic. Early on, we committed 

$300,000 to address food insecurity and other 

critical health and human service needs in all of 

our markets across the 11-state franchise. These 

funds were distributed to Feeding America Food 

Banks and local United Way organizations, which 

Diversity, Equity and Inclusion 

In the midst of the pandemic, our country 

experienced great social and civil unrest. We 

watched the scenes of protest, high emotion, 

and chaos play out in cities across our country as 

a result of racial injustice and systemic inequities. 

OUR CUSTOMERS: Throughout 2020, we 

have been tireless in mobilizing resources to 

remained steadfast in following health 

meet the basic needs of community members 

guidelines, while providing our customers ready 

throughout the pandemic. Our support didn’t 

access to our products and services. Like most 

stop there; all year long we continued to monitor 

banks across the country, adoption of our 

and respond in the best way we could to the 

self-service access channels accelerated greatly 

growing local community needs. 

their families, we offered support in several ways, 

including increased benefits and sick time, 

special bonuses, and mental health support. We 

also took great care in making the work 

environment as safe as possible by strict 

adherence to dynamic CDC guidelines and 

governmental directives. 

during the pandemic. Many of our customers 

found themselves staying home and looking for 

ways to manage their finances online and as 

contact free as possible. For our customers who 

had already discovered digital banking, it 

reinforced just how convenient these channels 

can be. For the many customers that tried it for 

the first time out of necessity, they quickly 

experienced the ease and simplicity of these 

access channels, available for them 24 hours a 

day. 

Some of our customers, unfortunately, faced 

financial hardships. We actively worked with 

them by offering temporary loan payment relief 

options and depository fee waivers. The federal 

government’s CARES Act stimulus package 

brought relief for our retail customers and many 

of our small business customers. Millions of 

dollars in stimulus checks were deposited into 

customer accounts and we made certain that 

these deposits were accessible right away. Our 

associates took great pride in assisting our small 

business customers gain access to the Small 

We add our voice to the chorus of 

many who are saying that things 

must change, and that it is 

everyone’s responsibility to play a 

part. 

We recognize in the scope of things 

we’re a small company with a small 

voice, but we firmly believe that we 

can be a part of the solution. We 

commit that we will do all we can to 

support diverse communities and 

foster a company culture that 

deeply values and respects 

diversity, equity and inclusion.  Our 

commitment was underscored by 

our donations totaling $150,000 to 

support diversity causes that 

promote equality and inclusion and 

to support rebuilding efforts in our 

communities impacted by riots and 

violence.   We stand united with our 

associates, customers and 

communities for a better and more 

just tomorrow.  

2020 Financial Results 

Our hard work and discipline in 

dealing with the pandemic, while 

also conducting normal banking 

activities, ultimately resulted in a 

strong financial performance in 

2020. In summary, earnings for the 

year ended December 31, 2020, 

were $59.3 million, or $4.21 per 

diluted common share. Return on 

average common equity was 9.53%, 

return on average assets was 1.11%, and net 

interest margin was 3.49%. 

You can find details of our financial results in the 

following pages of this Annual Report. Of note, 

when comparing 2020 results to 2019, it is 

helpful to recall that in 2019 we achieved the 

highest net income and earnings per share in the 

history of our Company. 

Net Interest Income/Margin 

As the COVID virus was spreading in the winter 

of 2020, the Federal Reserve dramatically cut its 

benchmark interest rate, totaling 150 basis 

points. Since the Federal Reserve’s rate cuts, the 

Company’s yield on loans and other earning 

assets has declined more rapidly than its rate 

paid on deposits. As a result, we experienced a 

small decrease in net interest income in 2020. 

Net interest income, our primary source of 

income, decreased $3.3 million to $177.1 million 

compared to 2019. 

Lending Activity 

Overall loan growth was relatively strong in 

2020, amidst the pandemic, competition, 

intermittent slower deal flow and loan pay-offs, 

especially in the commercial lending sector. Total 

gross loan balances, including the undisbursed 

portion of loans but excluding the FDIC-assisted 

acquired loans and mortgage loans held for sale, 

increased $202.0 million, or 4.1%, from the end 

of 2019. Decreases, which were anticipated, in 

the consumer auto loan portfolio (down about 

$66 million), in construction loans (down about 

$73 million) and the FDIC-acquired loan 

portfolios (down about $29 million) acted as 

headwinds to our overall loan growth. 

Outstanding net loan receivable balances 

increased $142.8 million, from over $4.2 billion 

at December 31, 2019, to $4.3 billion at 

December 31, 2020. We ended 2020 with a 

strong loan pipeline across the franchise. 

Total loan production occurred across several 

loan types, primarily in multi-family loans, 

commercial business loans (primarily PPP loans), 

one- to four-family residential loans and 
commercial real estate loans, and came from 
most of Great Southern’s primary lending 
locations. For the fifth year in a row, our 
commercial lenders originated more than $1 
billion in new loans, with 36% of the production 
generated through our six loan production 
offices in Atlanta, Chicago, Dallas, Denver, 
Omaha and Tulsa. Our Residential Lending team 
had record production in 2020, driven by 
historically low interest rates. Some of these 
residential loans were retained in the Company’s 
loan portfolio and some were sold in the 
secondary market.

Asset and Credit Quality
Through the end of 2020, our credit quality 
metrics strengthened. At December 31, 2020, 
non-performing assets were $3.8 million, a 
decrease of $4.4 million from the end of 2019. 
Total net charge-offs were $422,000, (0.01%), for 
the full year of 2020. Pandemic-related loan 
modifications totaled $251 million at the end of 
the year, down from over $1 billion at the end of 
June 2020. We are mindful of the uncertain 
economic conditions as we move forward, and 
we continue to monitor our allowance for loan 
losses, which increased by more than $15 million 
in 2020. Our underwriting criteria remains 
conservative and we strive to grow the loan 
portfolio one quality relationship at a time.

Capital 
The capital position of the Company remains 
strong, significantly exceeding the thresholds 
established by regulators to be considered 
“well-capitalized.” Total stockholders’ equity 
grew from $603 million at the end of 2019 to 
$630 million at the end of 2020. Book value per 
share increased by 8.3%, from $42.29 to $45.79 
during the same time period. 

In the banking business, a strong capital base is 
vital. Our objective is to actively manage our 
capital position while maintaining sufficient 
capacity for organic growth and other corporate 
initiatives. It is also a priority to return capital to 

our stockholders, both through dividends and 
opportunistic share repurchases. Great Southern 
has declared consecutive quarterly cash 
dividends since going public in 1989. The 
Company declared four quarterly regular cash 
dividends totaling $1.36 per common share in 
2020, and declared a special cash dividend of 
$1.00 per common share in January 2020. 

In October 2020, the Board of Directors 
authorized the repurchase of up to one million 
additional shares of the Company’s common 
stock and took effect after the Company 
completed the repurchase of the shares 
remaining under the 2018 stock repurchase 
program. During the year ended December 31, 
2020, the Company 
repurchased 529,883 
shares of its common 
stock at an average 
price of $41.71.

2021

Strength that 
Connects
As we look to 2021 and beyond, we will capitalize 
on our strengths and be ready for the challenges 
and opportunities that will likely come our way. 
With the promise of widespread distribution of 
the COVID-19 vaccine and expected continued 
economic recovery, we look to 2021 with 
guarded optimism. The impact of the pandemic 
and its aftermath will be present for the 
foreseeable future. We anticipate that this will be 
a rebuilding year for many of our customers and 
communities, and we will be there to help them 
get back on course in whatever way we can. 

Our priorities for 2021 are straightforward and 
familiar. We will maintain a sharp focus on 
developing and expanding customer 
relationships, closely manage interest rate risk, 
sustain a strong credit discipline and drive 
operational efficiencies and continuous 
improvement throughout our Company. We also 

6

recognize that banking is evolving rapidly, 

Company a great place to work and grow 

especially with technological advances. Our focus 

professionally. For our customers, it is our mission 

must stay on being responsive to the 

to build winning and lasting relationships by 

ever-changing demands and expectations of our 

providing the right products and services with 

customers. In addition, we are also dedicated to 

preferred access channels. For our many 

inspire and develop our talent pool to ensure 

communities, we strive to support causes and 

that we have our next generation of bankers 

address needs to help them be even better 

ready to lead the Company in years to come. 

places to live and work. And finally, for our 

In 2021, we will have two key executive 

management team members entering retirement. 

stockholders, we desire to provide a superior 

long-term return on investment in our Company. 

Both announced their retirements at least a year 

Finally, thank you to our Board of Directors for 

in advance to promote an orderly leadership 

their guidance and support during 2020 and as 

transition. Successors were identified internally 

we move ahead. We value the diversity of talent, 

for both of these management positions.

knowledge and experience that each Board 

Doug Marrs, Chief Operations Officer and Board 

Secretary, intends to retire in July 2021. Lin 

Thank you for your support of Great Southern. 

Thomason, Chief Information Officer, plans to 

We invite your feedback at any time. 

member brings to our Company.

retire at the end of 2021. Doug and Lin, who 

both have banking careers spanning more than 

40 years, have been integral in Great Southern’s 

growth and success for the last 25 years. During 

Sincerely yours, 

that time period, the Company has grown from 

William V. Turner

Joseph W. Turner

$700 million in assets with operations primarily in 

the southwest Missouri region, to $5.5 billion in 

assets and offices in 11 states at the end of 2020.  

Sadly, in April 2020, we lost a past long-time 

Great Southern Board member, William “Bill” 

Barclay. Bill was first elected a Director of Great 

Southern in 1975 and of the Holding Company in 

1989, when the Company went public. He retired 

from the Holding Company Board in 2017. Bill 

was a successful owner and operator of multiple 

businesses until his retirement in 2004. His long 

history of entrepreneurship and managerial 

knowledge were particularly valuable to the 

Board. He is greatly missed and will always be 

remembered for his delightful personality, humor 

and devotion to his family. 

In closing, we believe that we are well positioned 

for a successful 2021 and beyond. We will 

continue to build on our strengths that enable us 

to meaningfully connect with all of our 

constituencies. As we do this, we pledge to keep 

in mind the long-term interests of those we 

serve. For our associates, we want to make our 

We will never forget the year 2020. The COVID-19 

pandemic, as well as social and political unrest, created 

unprecedented challenges, uncertainty and pain for all of 

us, in one degree or another. It was a very difficult period in 

our country’s history and our hearts go out to those directly 

affected. 

While 2020 did pose unique and daunting challenges, 

we’re extremely proud of how our Company and our team 

of associates responded to the health crisis in our 

communities. As has always been the case during our 

nearly 100 years in business, our Company was a source of 

strength for our associates, customers, stockholders and 

communities during the last year. 

During difficult times, we rely heavily on our Company’s 

many strengths - our dedicated and talented team of 

associates, our strong financial foundation, our corporate 

culture centered on integrity and service excellence, our 

risk mitigation strategies, and our “make it happen” 

attitude. We continually work on building and nurturing 

these strengths as a foundation for our long-term success. It 

pages of this Annual Report to learn 

is gratifying to see that our hard work and preparedness 

more. 

pays dividends, especially during the most difficult times.

As the pandemic began to unfold in 

early 2020, we quickly saw the need 

to connect with our associates, 

customers and communities on an 

even deeper level. “We’re here for 

you” was a resounding message 

that we sent to offer assurance and 

support throughout the year. We 

made it widely known that our top 

priorities were (and still are) to 

ensure the health and well-being of 

our associates, provide safe and 

uninterrupted service for our 

customers, and support the 

communities in which we live and 

serve. Below is just a brief summary 

of our COVID-19 response; we 

invite you to read the following 

OUR ASSOCIATES: We are 

continually amazed by the loyalty 

and capability of our associates – 

our most valuable asset. Their 

resilience, flexibility and compassion 

are appreciated and so evident 

each and every day. Understanding 

that this was an uncertain and 

difficult time for our associates and 

Business Administration’s Paycheck Protection 

Program (PPP), providing emergency financial 

support using federally-guaranteed loans, up to 

100% of which may be forgiven by the federal 

government. 

OUR COMMUNITIES: Every year, we are 

committed to give back to our local communities 

to help make them better places to live, work 

and do business. With the unprecedented events 

in 2020, we significantly increased our 

community support to address the critical needs 

caused by the pandemic. Early on, we committed 

$300,000 to address food insecurity and other 

critical health and human service needs in all of 

our markets across the 11-state franchise. These 

funds were distributed to Feeding America Food 

Banks and local United Way organizations, which 

Diversity, Equity and Inclusion 

In the midst of the pandemic, our country 

experienced great social and civil unrest. We 

watched the scenes of protest, high emotion, 

and chaos play out in cities across our country as 

a result of racial injustice and systemic inequities. 

OUR CUSTOMERS: Throughout 2020, we 

have been tireless in mobilizing resources to 

remained steadfast in following health 

meet the basic needs of community members 

guidelines, while providing our customers ready 

throughout the pandemic. Our support didn’t 

access to our products and services. Like most 

stop there; all year long we continued to monitor 

banks across the country, adoption of our 

and respond in the best way we could to the 

self-service access channels accelerated greatly 

growing local community needs. 

their families, we offered support in several ways, 

including increased benefits and sick time, 

special bonuses, and mental health support. We 

also took great care in making the work 

environment as safe as possible by strict 

adherence to dynamic CDC guidelines and 

governmental directives. 

during the pandemic. Many of our customers 

found themselves staying home and looking for 

ways to manage their finances online and as 

contact free as possible. For our customers who 

had already discovered digital banking, it 

reinforced just how convenient these channels 

can be. For the many customers that tried it for 

the first time out of necessity, they quickly 

experienced the ease and simplicity of these 

access channels, available for them 24 hours a 

day. 

Some of our customers, unfortunately, faced 

financial hardships. We actively worked with 

them by offering temporary loan payment relief 

options and depository fee waivers. The federal 

government’s CARES Act stimulus package 

brought relief for our retail customers and many 

of our small business customers. Millions of 

dollars in stimulus checks were deposited into 

customer accounts and we made certain that 

these deposits were accessible right away. Our 

associates took great pride in assisting our small 

business customers gain access to the Small 

We add our voice to the chorus of 

many who are saying that things 

must change, and that it is 

everyone’s responsibility to play a 

part. 

We recognize in the scope of things 

we’re a small company with a small 

voice, but we firmly believe that we 

can be a part of the solution. We 

commit that we will do all we can to 

support diverse communities and 

foster a company culture that 

deeply values and respects 

diversity, equity and inclusion.  Our 

commitment was underscored by 

our donations totaling $150,000 to 

support diversity causes that 

promote equality and inclusion and 

to support rebuilding efforts in our 

communities impacted by riots and 

violence.   We stand united with our 

associates, customers and 

communities for a better and more 

just tomorrow.  

2020 Financial Results 

Our hard work and discipline in 

dealing with the pandemic, while 

also conducting normal banking 

activities, ultimately resulted in a 

strong financial performance in 

2020. In summary, earnings for the 

year ended December 31, 2020, 

were $59.3 million, or $4.21 per 

diluted common share. Return on 

average common equity was 9.53%, 

return on average assets was 1.11%, and net 

interest margin was 3.49%. 

You can find details of our financial results in the 

following pages of this Annual Report. Of note, 

when comparing 2020 results to 2019, it is 

helpful to recall that in 2019 we achieved the 

highest net income and earnings per share in the 

history of our Company. 

Net Interest Income/Margin 

As the COVID virus was spreading in the winter 

of 2020, the Federal Reserve dramatically cut its 

benchmark interest rate, totaling 150 basis 

points. Since the Federal Reserve’s rate cuts, the 

Company’s yield on loans and other earning 

assets has declined more rapidly than its rate 

paid on deposits. As a result, we experienced a 

small decrease in net interest income in 2020. 

Net interest income, our primary source of 

income, decreased $3.3 million to $177.1 million 

compared to 2019. 

Lending Activity 

Overall loan growth was relatively strong in 

2020, amidst the pandemic, competition, 

intermittent slower deal flow and loan pay-offs, 

especially in the commercial lending sector. Total 

gross loan balances, including the undisbursed 

portion of loans but excluding the FDIC-assisted 

acquired loans and mortgage loans held for sale, 

increased $202.0 million, or 4.1%, from the end 

of 2019. Decreases, which were anticipated, in 

the consumer auto loan portfolio (down about 

$66 million), in construction loans (down about 

$73 million) and the FDIC-acquired loan 

portfolios (down about $29 million) acted as 

headwinds to our overall loan growth. 

Outstanding net loan receivable balances 

increased $142.8 million, from over $4.2 billion 

at December 31, 2019, to $4.3 billion at 

December 31, 2020. We ended 2020 with a 

strong loan pipeline across the franchise. 

Total loan production occurred across several 

loan types, primarily in multi-family loans, 

commercial business loans (primarily PPP loans), 

one- to four-family residential loans and 

our stockholders, both through dividends and 

commercial real estate loans, and came from 

opportunistic share repurchases. Great Southern 

most of Great Southern’s primary lending 

locations. For the fifth year in a row, our 

has declared consecutive quarterly cash 

dividends since going public in 1989. The 

commercial lenders originated more than $1 

Company declared four quarterly regular cash 

billion in new loans, with 36% of the production 

dividends totaling $1.36 per common share in 

generated through our six loan production 

offices in Atlanta, Chicago, Dallas, Denver, 

Omaha and Tulsa. Our Residential Lending team 

had record production in 2020, driven by 

historically low interest rates. Some of these 

residential loans were retained in the Company’s 

loan portfolio and some were sold in the 

secondary market.

Asset and Credit Quality

Through the end of 2020, our credit quality 

metrics strengthened. At December 31, 2020, 

non-performing assets were $3.8 million, a 

decrease of $4.4 million from the end of 2019. 

Total net charge-offs were $422,000, (0.01%), for 

the full year of 2020. Pandemic-related loan 

modifications totaled $251 million at the end of 

the year, down from over $1 billion at the end of 

June 2020. We are mindful of the uncertain 

economic conditions as we move forward, and 

we continue to monitor our allowance for loan 

losses, which increased by more than $15 million 

in 2020. Our underwriting criteria remains 

conservative and we strive to grow the loan 

portfolio one quality relationship at a time.

Capital 

2020, and declared a special cash dividend of 

$1.00 per common share in January 2020. 

In October 2020, the Board of Directors 

authorized the repurchase of up to one million 

additional shares of the Company’s common 

stock and took effect after the Company 

completed the repurchase of the shares 

remaining under the 2018 stock repurchase 

program. During the year ended December 31, 

2020, the Company 

repurchased 529,883 

shares of its common 

stock at an average 

price of $41.71.

2021

Strength that 

Connects

As we look to 2021 and beyond, we will capitalize 

on our strengths and be ready for the challenges 

and opportunities that will likely come our way. 

With the promise of widespread distribution of 

the COVID-19 vaccine and expected continued 

economic recovery, we look to 2021 with 

The capital position of the Company remains 

guarded optimism. The impact of the pandemic 

strong, significantly exceeding the thresholds 

and its aftermath will be present for the 

established by regulators to be considered 

“well-capitalized.” Total stockholders’ equity 

grew from $603 million at the end of 2019 to 

foreseeable future. We anticipate that this will be 

a rebuilding year for many of our customers and 

communities, and we will be there to help them 

$630 million at the end of 2020. Book value per 

get back on course in whatever way we can. 

share increased by 8.3%, from $42.29 to $45.79 

during the same time period. 

Our priorities for 2021 are straightforward and 

familiar. We will maintain a sharp focus on 

In the banking business, a strong capital base is 

developing and expanding customer 

vital. Our objective is to actively manage our 

relationships, closely manage interest rate risk, 

capital position while maintaining sufficient 

sustain a strong credit discipline and drive 

capacity for organic growth and other corporate 

operational efficiencies and continuous 

initiatives. It is also a priority to return capital to 

improvement throughout our Company. We also 

Company a great place to work and grow 
professionally. For our customers, it is our mission 
to build winning and lasting relationships by 
providing the right products and services with 
preferred access channels. For our many 
communities, we strive to support causes and 
address needs to help them be even better 
places to live and work. And finally, for our 
stockholders, we desire to provide a superior 
long-term return on investment in our Company. 

Finally, thank you to our Board of Directors for 
their guidance and support during 2020 and as 
we move ahead. We value the diversity of talent, 
knowledge and experience that each Board 
member brings to our Company.

Thank you for your support of Great Southern. 
We invite your feedback at any time. 

Sincerely yours, 

William V. Turner

Joseph W. Turner

recognize that banking is evolving rapidly, 
especially with technological advances. Our focus 
must stay on being responsive to the 
ever-changing demands and expectations of our 
customers. In addition, we are also dedicated to 
inspire and develop our talent pool to ensure 
that we have our next generation of bankers 
ready to lead the Company in years to come. 

In 2021, we will have two key executive 
management team members entering retirement. 
Both announced their retirements at least a year 
in advance to promote an orderly leadership 
transition. Successors were identified internally 
for both of these management positions.

Doug Marrs, Chief Operations Officer and Board 
Secretary, intends to retire in July 2021. Lin 
Thomason, Chief Information Officer, plans to 
retire at the end of 2021. Doug and Lin, who 
both have banking careers spanning more than 
40 years, have been integral in Great Southern’s 
growth and success for the last 25 years. During 
that time period, the Company has grown from 
$700 million in assets with operations primarily in 
the southwest Missouri region, to $5.5 billion in 
assets and offices in 11 states at the end of 2020.  

Sadly, in April 2020, we lost a past long-time 
Great Southern Board member, William “Bill” 
Barclay. Bill was first elected a Director of Great 
Southern in 1975 and of the Holding Company in 
1989, when the Company went public. He retired 
from the Holding Company Board in 2017. Bill 
was a successful owner and operator of multiple 
businesses until his retirement in 2004. His long 
history of entrepreneurship and managerial 
knowledge were particularly valuable to the 
Board. He is greatly missed and will always be 
remembered for his delightful personality, humor 
and devotion to his family. 

In closing, we believe that we are well positioned 
for a successful 2021 and beyond. We will 
continue to build on our strengths that enable us 
to meaningfully connect with all of our 
constituencies. As we do this, we pledge to keep 
in mind the long-term interests of those we 
serve. For our associates, we want to make our 

7

THE POWER OF
CONNECTION

A COMPREHENSIVE COVID-19 RESPONSE

The year 2020 underscored the importance of 
connection – connection with family, friends, 
coworkers, and even strangers. We adapted how 
we lived and worked, and we relied on 
technology more than ever before to remain 
connected with one another. At Great Southern, 
the strong connections we’ve established with 
our customers, associates, and communities 
helped us understand the unique needs facing 
these groups – and through our ongoing 
commitment to a longer-view strategy, our 
Company’s strength enabled us to provide 
needed support in an unprecedented time.

At the onset of the pandemic, the well-being of 
our customers, associates, and communities was 
our top priority. As an essential industry, it was 
critical that we proactively communicated 
information with our customers. Through emails, 
advertisements, and social media posts, we 
reaffirmed our commitment that customers would 
have uninterrupted access to their banking 
services, be it through our convenient digital 

banking services or in person at our banking 
centers, and notified them about new scams and 
fraud related to the pandemic. 

Our Customers
Our banking centers were outfitted with 
protective barriers at the teller line and masks 
were available at the entrance for our customers 
to wear. When the decision was made that our 
banking center lobbies would be temporarily 
available by appointment only to follow social 
distancing protocols, we expanded the banking 
services offered in our drive-thrus and promoted 
our Online and Mobile Banking channels. As the 
economic impact became clear, customers who 
were financially challenged because of the 
pandemic were eligible for loan payment relief 
options, temporary monthly fee waivers, and fee 
refunds. The dedication of our banking center 
associates offered reassurance that Great 
Southern Bank was open for business and ready 
to assist our customers.

Protecting 
our 
associates

Work from home

Bonuses

TOGETHER
we helped keep everyone 
safe and secure.

Protective 
measures

Expanded 
services

Proactive 
communications

8

Taking care 
of our 
customers

Payment relief

Fee waivers

Our Associates

To promote social distancing throughout our 

offices, associates who could complete their 

duties from home were provided the necessary 

equipment to do so, and we divided our on-site 

teams between multiple offices to mitigate 

potential spread of the virus. While 

work-from-home options aren’t the norm at our 

Company, we continue to see great success. The 

dedication of our associates, those in the office 

and working from home, has ensured it is 

business as usual at Great Southern. To maintain 

a connection with our associates working off-site, 

we launched a new internally-developed 

Intranet with enhanced features, 

including the ability to host a new 

video communication channel 

where we can share Company 

updates and other engaging 

content in video format. Associates 

were encouraged to stay home when 

feeling ill, and we ensured each of them had 

access to paid sick leave and would receive full 

pay while they recovered should they contract 

the virus. With uncertainty and concern 

surrounding the pandemic, we enhanced mental 

health benefits for our associates and their 

dependent family members at no cost. As a 

token of our appreciation and to help with the 

financial hardships created by the pandemic, we 

awarded two special bonuses to all full- and 

part-time associates. To date, no Great Southern 

associate has lost employment as a result of the 

impact of the pandemic.

Our Communities

When the pandemic’s toll on local economies was 

quickly realized, we committed a $300,000 

donation to address food insecurity and health 

and human services needs across our footprint; 

$200,000 went to regional organizations that touch 

all of our markets, such as Feeding America and 

the United Way, and $100,000 was distributed 

locally to grassroots organizations based on 

recommendations from our regional Community 

Matters Teams. Each holiday season, we donate 

funds in honor of our customers to reduce food 

insecurity, and this year was no exception. As the 

need for food banks was greater than in years 

past, we increased our annual food bank donation 

and dispersed these funds throughout our 

footprint. As our associates were unable to 

volunteer with organizations as they traditionally 

would, many sewed masks to donate throughout 

their community, purchased lunches for local 

hospital staff, assembled back-to-school packs for 

elementary students, provided food and hygiene 

kits to neighbors in need, and so much more. Our 

Community Matters initiative is stronger today 

because our associates were dedicated to seeking 

out new ways to continue making an impact!

The year 2020 underscored the importance of 

banking services or in person at our banking 

connection – connection with family, friends, 

centers, and notified them about new scams and 

coworkers, and even strangers. We adapted how 

fraud related to the pandemic. 

we lived and worked, and we relied on 

technology more than ever before to remain 

connected with one another. At Great Southern, 

the strong connections we’ve established with 

our customers, associates, and communities 

helped us understand the unique needs facing 

these groups – and through our ongoing 

commitment to a longer-view strategy, our 

Company’s strength enabled us to provide 

needed support in an unprecedented time.

At the onset of the pandemic, the well-being of 

our customers, associates, and communities was 

our top priority. As an essential industry, it was 

critical that we proactively communicated 

information with our customers. Through emails, 

advertisements, and social media posts, we 

reaffirmed our commitment that customers would 

have uninterrupted access to their banking 

services, be it through our convenient digital 

Our Customers

Our banking centers were outfitted with 

protective barriers at the teller line and masks 

were available at the entrance for our customers 

to wear. When the decision was made that our 

banking center lobbies would be temporarily 

available by appointment only to follow social 

distancing protocols, we expanded the banking 

services offered in our drive-thrus and promoted 

our Online and Mobile Banking channels. As the 

economic impact became clear, customers who 

were financially challenged because of the 

pandemic were eligible for loan payment relief 

options, temporary monthly fee waivers, and fee 

refunds. The dedication of our banking center 

associates offered reassurance that Great 

Southern Bank was open for business and ready 

to assist our customers.

Our Associates
To promote social distancing throughout our 
offices, associates who could complete their 
duties from home were provided the necessary 
equipment to do so, and we divided our on-site 
teams between multiple offices to mitigate 
potential spread of the virus. While 
work-from-home options aren’t the norm at our 
Company, we continue to see great success. The 
dedication of our associates, those in the office 
and working from home, has ensured it is 
business as usual at Great Southern. To maintain 
a connection with our associates working off-site, 
we launched a new internally-developed 
Intranet with enhanced features, 

including the ability to host a new 
video communication channel 
where we can share Company 
updates and other engaging 
content in video format. Associates 

were encouraged to stay home when 

feeling ill, and we ensured each of them had 

access to paid sick leave and would receive full 
pay while they recovered should they contract 
the virus. With uncertainty and concern 
surrounding the pandemic, we enhanced mental 
health benefits for our associates and their 
dependent family members at no cost. As a 
token of our appreciation and to help with the 
financial hardships created by the pandemic, we 
awarded two special bonuses to all full- and 
part-time associates. To date, no Great Southern 
associate has lost employment as a result of the 
impact of the pandemic.

Supporting our 
communities

Our Communities
When the pandemic’s toll on local economies was 
quickly realized, we committed a $300,000 
donation to address food insecurity and health 
and human services needs across our footprint; 
$200,000 went to regional organizations that touch 
all of our markets, such as Feeding America and 
the United Way, and $100,000 was distributed 
locally to grassroots organizations based on 
recommendations from our regional Community 
Matters Teams. Each holiday season, we donate 
funds in honor of our customers to reduce food 
insecurity, and this year was no exception. As the 
need for food banks was greater than in years 
past, we increased our annual food bank donation 
and dispersed these funds throughout our 
footprint. As our associates were unable to 
volunteer with organizations as they traditionally 
would, many sewed masks to donate throughout 
their community, purchased lunches for local 
hospital staff, assembled back-to-school packs for 
elementary students, provided food and hygiene 
kits to neighbors in need, and so much more. Our 
Community Matters initiative is stronger today 
because our associates were dedicated to seeking 
out new ways to continue making an impact!

9

IMPROVING WHERE 
WE CONNECT

NEW GROUND FOR OUR 
BANKING CENTERS

The strong bonds our banking center associates 
have established with our customers help us 
understand their financial needs and goals. The 
decision to limit our banking center lobbies by 
appointment was a first in our history, but the 
well-being of our customers and associates was, 
and remains, our first priority. We recognized that 
these necessary limitations would come with the 
risk of temporarily limiting our face-to-face 
interactions with some customers. With the 
additional services we offered in our drive-thrus 
and by phone, we maintained close relationships 
and continued to meet the needs of our 
customers. Many of our banking center 
associates proactively reached out to our 
customers to offer assistance, ensuring they knew 
we were here to help.

Overall, the year was a success operationally. 
Total customer deposits grew by more than 23% 
and transaction volume remained steady 
throughout the year.

In April, we were notified by Hy-Vee that the 
space two of our Iowa banking centers occupied 
inside their grocery stores was needed for 
upcoming remodels, and our leases for these 
locations would end. We provided notice to all 
customers and formally consolidated these 
locations in July. All associates from these 
locations were transferred to positions at one of 
our three other area banking centers.

Upon the completion of the remodel at our 
downtown Parsons, Kansas, banking center, 
which included the construction of a new 
drive-thru, we consolidated our separate 
drive-thru location and now operate one 
full-service banking center.

Quad Cities 
Iowa

Minnesota

NW
Arkansas

Des Moines/
Central Iowa

Sioux City 
Metro

All other 
Kansas

All other 
Missouri

DEPOSITS 
by Region
$4.5 billion

As of December 31, 2020

Kansas City
Metro

St. Louis
Metro

Springfield

Designs for the Future
As part of the ongoing evaluation of our Banking 
Center Network, we formed a partnership with a 
strategic consultant focused on optimizing 
financial institutions and their physical locations 
for the future. The Branch Refresh Program is a 
multi-phase approach that includes an in-depth 
market analysis of demographics, trends, 
competitors, an audit and grading of our existing 
locations, and more. 

We are currently constructing our first updated 
banking center in Joplin, Missouri. In addition to 
the Joplin office, we have tentatively selected 
other offices in our metropolitan markets for 
future enhancements, which will be completed in 
a phased approach. We’re anxious to introduce 
this new in-person banking experience to our 
customers later in 2021.

10

DIGITAL BANKING GROWTH

While the personal connections forged in our banking 
centers are immutable, the valuable role of digital banking 
in such a digital age is clear. Adoption of our digital banking 
services increased throughout the year. Many customers 
enrolled in Online Banking for the first time, downloaded 
and began using our Mobile Banking app, enrolled in 
Mobile Check Deposit, Bill Pay, Text Banking, and Send 
Money. For our customers, especially those most vulnerable 
to the coronavirus, digital options allowed them to remain 
connected to their bank and conduct their business safely 
from home.

ASKING WHAT OUR 
CUSTOMERS THINK

Digital  Banking:
                      Jan-Dec 2020

Active Users

Growth up nearly 

58%

from 2019

Mobile Check 
Deposit 
Active Users
UP
24%

Our customer experience initiative educates us on how we 
can best serve our customers. Through short surveys 
following various interactions with our bank, customers can 
share candid feedback that helps us identify inefficiencies 
and opportunities to make changes that will enhance their 
banking experience. 

Text Banking 
Active Users
UP
17%

As confirmation that the service we 
provide in person, online, and by 
phone is meeting customer 
expectations, we were notified 
that Great Southern Bank was 
ranked by our customers and 
recognized as the sixth best 
bank in the U.S. on Forbes’ 

annual list of World’s Best Banks. 
This prestigious award is presented 
by Forbes and Statista Inc., the 
world-leading statistics portal and 

industry ranking provider, and was very meaningful as it was 
a result of our customers’ feedback. More than 450 banks 
around the world are featured on the list, and the study 
involved 40,000 bank customers from 23 countries. 

11

Monthly Online 
& Mobile 
Banking Log-ins

2+ million

New Online 
Banking Users

4,600+

LENDING STRENGTH
& SUPPORT

CONTINUING OUR SOLID 
COMMERCIAL SUCCESS 

Our commercial lending team had a successful year despite 
the challenges the pandemic presented, a testament to 
their expertise and dedication. They produced more than 
$1.2 billion in new loans – the fifth year in a row exceeding 
$1 billion in production. Our loan portfolio is diversified by 
type and region, and 2020 production was strongest in the 
commercial real estate, single-family, and multi-family real 
estate areas. 

The long-standing commitment of the Bank’s Loan 
Committee to preserve a strong credit discipline was a 
source of strength this past year; our classified problem 
assets are at their lowest levels in our history, and credit 
quality metrics of our loan portfolio remain strong. 

Financing
Affordable 
Independence
Legends of Blaine

One of the many projects we financed was Legends of 
Blaine, an independent living apartment complex for seniors 
in Blaine, Minnesota. Legends of Blaine features 192 units 
and is a low-to-moderate-income housing tax credit 
development that participates in an affordable housing 
program, ensuring households meeting certain 
requirements can afford beautiful and safe housing.

Opening to residents in spring 2020, the demand for 
affordable housing was so great that nearly all 192 units 
were rented within the first five months. 

12

2020
Mortgages
$542 
MILLION

500

400

300

200

100

2017 2018 2019 2020

A RECORD FOR 
RESIDENTIAL 
LENDING

We all spent a great deal of time at 
home in 2020. For many, home 
became their workplace, their 
spouse’s workplace, and their 
children’s school. The need for 
home office space was more 
important than ever before, and 
those living in multi-family dwellings 
sought out the additional space and 
comfort a single-family home could 
offer. Throughout our 98-year 
history, we have taken great pride in 
helping families purchase homes 
and establish roots in our 
communities, and 2020 was our 
most successful year to date. Driven 
by historically low mortgage interest 
rates, our residential lending team 
achieved a record year of 
production, originating 
approximately 2,200 home purchase 
and refinance loans totaling more 
than $542 million. Production in 
2020 grew by 72% compared to the 
previous year. 

STEPPING UP FOR 
SMALL BUSINESSES

Helping to Protect Jobs 
Following the passage of the CARES Act stimulus bill in 
March, which established the Paycheck Protection Program 
(PPP), we assisted Great Southern small business customers 
obtain these lifeline loans. The severity of the economic 
impact precipitated overwhelming interest and demand for 
the loan program. Various departments around the 
Company worked together to assist with entering data and 
submitting PPP applications, and together we helped more 
than 1,600 Great Southern small business customers secure 
loans totaling approximately $120 million. These loans 
provided the financial resources these businesses needed 
to maintain employment for more than 16,000 employees. 
In December, more than $284 billion in additional funding 
was appropriated to the PPP. We began accepting 
applications in January 2021 and are working diligently to 
again assist qualified business customers obtain these 
necessary funds.

$120 Million 
in PPP Loans

1,600+ Business 
customers

16,000+ jobs

13

Reliable Guidance 
and Long-term 
Support
Michelle Billionis is one of the many 
business customers we were proud 
to help secure a PPP loan. Michelle 
is the owner of The Coffee Ethic, the 
first specialty coffee shop in 
Springfield, Missouri, and a 
long-time Great Southern customer 
– Michelle and her co-founders 
partnered with Great Southern for 
the initial financing of their business 
in 2007. To limit the financial impact 
as pandemic-related restrictions 
caused indoor seating to 
temporarily disappear, Michelle 
pivoted her operations. She 
launched a mobile app that offered 
customers to-go and delivery orders 
for their coffee and reached out to 
her Great Southern banker for 
guidance and information on how to 
secure a PPP loan. This loan was 
instrumental in helping The Coffee 
Ethic retain key employees and 
provided additional financial 
support to ensure Springfield’s first 
specialty coffee shop will continue 
serving the highest quality coffee for 
many years ahead.

CONNECTING
IN WAYS THAT MATTER 

EXPANDING OUR EFFORTS

Supporting the communities we serve is at the heart of who 
we are. We’ve long understood that our Company can only 
be as strong as the communities we serve, and we 
established our Community Matters initiative in 2014 to 
address the needs of our communities and do our part to 
make them better, more prosperous places to live, work, 
and do business. 

Our regional Community Matters 
Teams are instrumental in targeting 
support to meet the unique needs 
of their area and fulfilling our 
Community Matters program on a 
local level. These teams are 
comprised of leaders with diverse 
perspectives and experience who are 
experts in building strong community 
partnerships and encouraging their employees to be active 
in civic and local nonprofit activities.

Diversity, Equity, and Inclusion
Great Southern has a history of supporting diverse 
communities, organizations, and events in our markets. In 
response to the tragic events that occurred last summer, we 
saw an opportunity to strengthen our existing efforts in 
combating racial injustice and systemic inequities. Over the 
summer, we committed an additional $150,000 to support 
nonprofit organizations that promote equality and inclusion 
in our communities and to support rebuilding efforts in our 
communities impacted by riots and violence. We again 
empowered our regional Community Matters Teams to 
recommend local, nonprofit organizations that would have 
the biggest impact. 

As part of our ongoing commitment, updated diversity 
training was added as an annual requirement for all 
associates, and additional training for those in management 
positions covered unconscious bias when interviewing and 
hiring applicants.

14

Banking Career 
Scholarship
In our commitment to 
improving diversity, 
we identified an 
opportunity to enhance 
the mix of individuals in the 
workforce. Matt Snyder, Great 
Southern’s Chief Human Resources 
Officer, worked with the associate 
dean of Missouri State University’s 
College of Business to better 
understand representation within 
the finance and accounting 
programs. 

We learned of an opportunity to 
develop a scholarship through 
Missouri State University that would 
encourage individuals in 
marginalized groups, such as 
minorities, females, veterans, and 
individuals with disabilities, to enroll 
in degree programs that would 
prepare them for careers and 
enhance representation in banking 
and commercial lending. Beginning 
in fall 2021, students can apply for 
the scholarship. The first recipient 
will be selected in spring 2022, and 
one student will receive at least 
$1,000 per year. As applicants from 
Great Southern markets will be 
given preferential consideration for 
the scholarship, we hope this effort 
is just the beginning to increase 
diversity in this field of study and, in 
turn, increase future candidates for 
career opportunities with our 
Company.

Financial Education
A tenet of our Community Matters initiative is to 
teach. As understanding and managing money is 
the key to financial stability, we have a 
responsibility to educate our customers so they 
are best prepared to take charge of their 
finances. We regularly support organizations 
focused on providing financial education in our 
communities and participate in annual 
educational efforts like the American Bankers 
Association’s Teach Children to Save and Get 
Smart About Credit at local schools.

Through our ongoing customer experience 
initiative, Experience Matters, we’ve learned that 
our customers, especially those in younger 
generations, look to their financial institution to 
provide them with a meaningful financial 
education. To meet this need, we have partnered 
with EVERFI, a leader in online consumer financial 
education, to develop the Great Southern 
Financial Education Center. Great Southern 
customers and associates now have access 
directly through our website to customized, 
interactive modules designed to connect them 
with personalized, digital financial education at 
no cost.

Customizable
    Online
       Resource

Avi Suri
2021 Recipient
The Bill and Ann Turner Distinguished 
Community Service Award

Passion to Serve Others
Each year, we honor and recognize an outstanding 
Great Southern associate who demonstrated 
excellence in volunteer service to their community. 
The Bill and Ann Turner Distinguished Community 
Service Award exemplifies the community 
leadership, civic engagement, and spirit of giving 
of our Chairman, Bill Turner, and his late wife, Ann. 

Avi Suri, Banking Center Manager in Cottleville, 
Missouri, was awarded the 2021 Community 
Service Award. A volunteer for many causes, Avi’s 
dedication comes from the heart. Those who know 
her are inspired by her desire to help and her 
ability to lead and motivate others to get involved.

The COVID-19 pandemic created a strain on many 
nonprofits; fundraising events were suddenly 
canceled while the demand for their 
much-needed services significantly increased. Avi 
quickly jumped in to help however she could. 
Through her involvement with Sikhs of St. Louis 
COVID-19 Emergency Relief Service Volunteer 
Group, Avi helped prepare meals at home, collect 
and package personal care items, and deliver 
items to families and first responders in need 
throughout the St. Louis region. 

Avi's selfless actions in the community align with 
the spirit of our Community Matters program and 
the integrity of the Bill and Ann Turner 
Distinguished Community Service Award. Her 
passion for giving so much of her time and energy, 
especially during such a difficult year, is inspiring. 

15

Great Southern Bancorp, Inc.

DIRECTORS

Left to right:

Earl A. Steinert, Jr.   Board Member; Co-owner, EAS Investment Enterprises, Inc.; CPA
Kevin R. Ausburn    Board Member; Chairman and CEO, SMC Packaging Group
Julie Turner Brown    Board Member; Shareholder, Carnahan, Evans, Cantwell & Brown, P.C.
Larry D. Frazier    Board Member; Retired – Springfield, Mo.
William V. Turner    Chairman of the Board
Joseph W. Turner    President and Chief Executive Officer
Debra Mallonee (Shantz) Hart  Board Member; Attorney; Owner, Housing Plus, LLC

and Sustainable Housing Solutions

Douglas M. Pitt    Board Member; Business Owner and Care To Learn Founder
Thomas J. Carlson    Board Member; President, Mid America Management, Inc.

16

 
Great Southern

LEADERSHIP TEAM

Front row, left to right

Back row, left to right

Kelly Polonus  Chief Communications and

Marketing Officer

John Bugh  Chief Lending Officer
Tammy Baurichter  Controller
Debbie Flowers  Director of Credit Risk

  Administration
Matt Snyder  Chief Human Resources Officer
Bryan Tiede  Chief Risk Officer

Kris Conley  Chief Retail Banking Officer
Doug Marrs Chief Operations Officer
Joseph W. Turner  President and Chief

Executive Officer
Rex Copeland  Chief Financial Officer
Lin Thomason  Chief Information Officer
Kevin Baker  Chief Credit Officer

17

 
 
 
 
Selected Financial Data

The tables on pages 18, 19 and 20 set forth selected consolidated financial information and other financial data 
of the Company. The summary statement of financial condition information and statement of income information 
are derived from our consolidated financial statements, which have been audited by BKD, LLP. See Item 6. 
"Selected Financial Data," Item 7. “Management’s Discussion and Analysis of Financial Condition and Results 
of Operations,” and Item 8. “Financial Statements and Supplementary Information” in the Company's Annual 
Report on Form 10-K. Results for past periods are not necessarily indicative of results that may be expected for 
any future period. 

Summary Statement of 
Financial Condition 
Information:
 Assets 
  Loans receivable, net 
  Allowance for loan losses 
  Available-for-sale securities 
  Other real estate and  
      repossessions, net 
  Deposits 
  Total borrowings and other  
      interest-bearing liabilities 
  Stockholders’ equity (retained 
      earnings substantially restricted) 
  Common stockholders’ equity 
  Average loans receivable 
  Average total assets 
  Average deposits 
  Average stockholders’ equity 
  Number of deposit accounts 
  Number of full-service offices 

2020 

2019 

2018 

2017 

2016

December 31,

(DOLLARS IN THOUSANDS)

$5,526,420 
4,314,584 
55,743 
414,933 

$5,015,072 
4,163,224 
40,294 
374,175 

$4,676,200 
3,990,651 
38,409 
243,968 

$4,414,521 
3,734,505 
36,492 
179,179 

$4,550,663
3,776,411
37,400
213,872

1,877 
4,516,903 

5,525 
3,960,106 

8,440 
3,725,007 

22,002 
3,597,144 

32,658
3,677,230

339,863 

412,374 

397,594 

324,097 

416,786

629,741 
629,741 
4,399,259 
5,323,426 
4,330,271 
622,437 
229,470 
94 

603,066 
603,066 
4,155,780 
4,855,007 
3,889,910 
571,637 
228,247 
97 

531,977 
531,977 
3,910,819 
4,503,326 
3,556,240 
498,508 
227,240 
99 

471,662 
471,662 
3,814,560 
4,460,196 
3,598,579 
455,704 
230,456 
104 

429,806
429,806
3,659,360
4,370,793
3,475,887
414,799
231,272
104

18

 
 
 
 
Summary Statement of Income Information:
Interest income:

  Loans 

  Investment securities and other 

Interest expense:

  Deposits 

  Federal Home Loan Bank advances 

  Short-term borrowings and repurchase agreements 

  Subordinated debentures issued to capital trust 

  Subordinated notes 

Net interest income 

Provision for loan losses 

For the Year Ended December 31,

2020 

2019 

2018 

2017 

2016

(In Thousands)

$  204,964  $ 223,047 

$ 198,226 

$  176,654  $  178,883

12,739  

11,947  

7,723  

6,407  

6,292

217,703  

234,994  

205,949  

183,061  

185,175

32,431  

45,570  

27,957  

—  

675  

628  

6,831  

—  

3,985  

3,635  

1,019  

4,378  

765  

953  

4,097  

40,565  

54,602  

37,757  

20,595  

1,516  

747  

949  

4,098  

27,905  

17,387

1,214

1,137

803

1,578

22,119

177,138  

180,392  

168,192  

155,156  

163,056

15,871  

6,150  

7,150  

9,100  

9,281

Net interest income after provision for loan losses 

161,267  

174,242  

161,042  

146,056  

153,775 

Noninterest income:

  Commissions 

  Service charges, debit card and ATM fees 

  Net gains on loan sales  

  Net realized gains (losses) on sales of 

     available-for-sale securities 

  Late charges and fees on loans 

892  

889  

1,137  

18,684  

20,898  

21,695  

8,089  

2,607  

1,788  

1,041  

21,628  

3,150  

78  

(62 )   

2  

—  

1,419  

1,432  

1,622  

2,231  

  Gain (loss) on derivative interest rate products 

(264 )   

(104 )   

  Gain recognized on sale of business units 

  Gain on termination of loss sharing agreements 

  Amortization of income/expense related to business acquisition 

—  

—  

—  

—  

—  

—  

25  

7,414  

—  

—  

  Other income 

6,152  

5,297  

2,535  

28  

—  

7,705  

(486 ) 

3,230  

1,097 

21,666 

3,941 

2,873

1,747

66 

— 

(584 )

(6,351 )

4,055

Noninterest expense:

  Salaries and employee benefits 

  Net occupancy and equipment expense 

  Postage 

  Insurance 

  Advertising 

  Office supplies and printing 

  Telephone 

  Legal, audit and other professional fees 

  Expense on other real estate and repossessions 

  Partnership tax credit investment amortization 

  Acquired deposit intangible asset amortization 

  Other operating expenses 

35,050  

30,957  

36,218  

38,527  

28,510

70,810  

27,582  

63,224  

26,217  

60,215  

25,628  

60,034  

24,613  

60,377

26,077

3,069  

2,405  

2,631  

1,016  

3,794  

2,378  

2,023  

80  

1,154  

6,283  

3,198  

2,015  

2,808  

1,077  

3,580  

2,624  

2,184  

365  

1,190  

6,656  

3,348  

2,674  

2,460  

1,047  

3,272  

3,423  

4,919  

575  

1,562  

6,187  

3,461  

2,959  

2,311  

1,446  

3,188  

2,862  

3,929  

930  

1,650  

6,878  

3,791

3,482

2,228

1,708

3,483

3,191

4,111

1,681

1,910

8,388

123,225  

115,138  

115,310  

114,261  

120,427

Income before income taxes 

Provision for income taxes 

73,092  

13,779  

90,061  

16,449  

81,950  

14,841  

70,322  

18,758  

61,858

16,516

Net income and net income available to common shareholders  $  59,313  $  73,612 

$  67,109 

$  51,564  $  45,342

19

      
      
      
      
 
 
 
 
 
Per Common Share Data:
  Basic earnings per common share 
  Diluted earnings per common share 
  Cash dividends declared 
  Book value per common share 

  Average shares outstanding 
  Year-end actual shares outstanding 
  Average fully diluted shares outstanding 

Earnings Performance Ratios:
  Return on average assets (1) 
  Return on average stockholders’ equity (2) 
  Non-interest income to average total assets 
  Non-interest expense to average total assets 
  Average interest rate spread (3) 
  Year-end interest rate spread 
  Net interest margin (4) 
  Efficiency ratio (5) 
  Net overhead ratio (6) 
  Common dividend pay-out ratio (7) 

Asset Quality Ratios (8)
  Allowance for loan losses/year-end loans 
  Non-performing assets/year-end loans and foreclosed assets 
  Allowance for loan losses/non-performing loans 
  Net charge-offs/average loans 
  Gross non-performing assets/year end assets 
  Non-performing loans/year-end loans 

Balance Sheet Ratios:
  Loans to deposits 
  Average interest-earning assets as a percentage 
     of average interest-bearing liabilities 

At or For the Year Ended December 31,

2020 

2019 

2018 

2017 

2016

(Number of shares in thousands)

$  4.22 
4.21 
2.36 
  45.79 

  14,043 
  13,753 
  14,104 

1.11 % 
9.53 
0.66 
2.31 
3.23 
3.08 
3.49 
  58.07 
1.66 
  56.06 

$  5.18 
5.14 
2.07 
  42.29 

  14,201 
  14,261 
  14,330 

$  4.75 
4.71 
1.20 
  37.59 

  14,132 
  14,151 
  14,260 

$  3.67 
3.64 
0.94 
  33.48 

 14,032 
 14,088 
 14,180 

$  3.26
3.21
0.88
  30.77

  13,912
  13,968
  14,141

1.52 % 

1.49 % 

1.16 % 

1.04 %

  12.88 
0.64 
2.37 
3.62 
3.28 
3.95 
  54.48 
1.73 
  40.27 

  13.46 
0.80 
2.56 
3.75 
3.60 
3.99 
  56.41 
1.76 
  25.48 

  11.32 
0.86 
2.56 
3.59 
3.67 
3.74 
  58.99 
1.70 
  25.82 

  10.93
0.65
2.76
3.93
3.60
4.05
  62.86
2.10
  27.41

1.32 % 
0.09 
 1,831.86 
0.01 
0.07 
0.07 

1.00 % 
0.19 
  891.66 
0.10 
0.16 
0.11 

0.98 % 
0.29 
  609.67 
0.13 
0.25 
0.16 

1.01 % 
0.73 
 324.23 
0.26 
0.63 
0.30 

1.04 %
1.02
  265.60
0.29
0.86
0.37

95.52 % 

105.13 % 

107.13 % 

103.82 % 

102.70 %

  132.49 

  127.50 

  126.47 

 123.74 

  121.33

Capital Ratios:
  Average common stockholders’ equity to average assets 
  Year-end tangible common stockholders’ equity to tangible assets(9) 
  Great Southern Bancorp, Inc.:
     Tier 1 capital ratio 
     Total capital ratio 
     Tier 1 leverage ratio 
     Common equity Tier 1 ratio 
  Great Southern Bank:
     Tier 1 capital ratio 
     Total capital ratio 
     Tier 1 leverage ratio 
     Common equity Tier 1 ratio 

11.7 % 
11.3 

11.8 % 
11.9 

11.1 % 
11.2 

10.2 % 
10.5 

9.5 %
9.2

12.7 
17.2 
10.9 
12.2 

13.7 
14.9 
11.8 
13.7 

12.5 
15.0 
11.8 
12.0 

13.1 
14.0 
12.3 
13.1 

11.9 
14.4 
11.7 
11.4 

12.4 
13.3 
12.2 
12.4 

11.4 
14.1 
10.9 
10.9 

12.3 
13.2 
11.7 
12.3 

10.8
13.6
9.9
10.2

11.8
12.7
10.8
11.8

(1)  Net income divided by average total assets.
(2)  Net income divided by average stockholders’ equity.
(3)  Yield on average interest-earning assets less rate on average 

interest-bearing liabilities.

(4)  Net interest income divided by average interest-earning assets.
(5)  Non-interest expense divided by the sum of net interest income 

plus non-interest income.

(6)  Non-interest expense less non-interest income divided by 

average total assets.

(7)  Cash dividends per common share divided by earnings per common 

share.

(8)  Excludes FDIC-assisted acquired assets.
(9)  Non-GAAP Financial Measure. For additional information, including 
a reconciliation to GAAP, see “Item 7. Management’s Discussion and 
Analysis of Financial Condition and Results of Operations – Non-GAAP 
Financial Measures in the Company's Annual Report on Form 10-K.

20

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2020
Financial Information

CONTENTS

22  Management’s Discussion and Analysis of Financial Condition  

and Results of Operations

62  Report of Independent Registered Public Accounting Firm
65  Consolidated Statements of Financial Condition
67  Consolidated Statements of Income
69  Consolidated Statements of Comprehensive Income
70  Consolidated Statements of Stockholders’ Equity
72  Consolidated Statements of Cash Flows
74  Notes to Consolidated Financial Statements

21

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 

Forward-looking Statements 

When used in this Annual Report and in other documents filed or furnished by Great Southern Bancorp, Inc. (the “Company”) with 
the Securities and Exchange Commission (the "SEC"), in the Company's press releases or other public or stockholder 
communications, and in oral statements made with the approval of an authorized executive officer, the words or phrases “may,” 
“might,” “could,” “should,” "will likely result," "are expected to," "will continue," "is anticipated," “believe,” "estimate," "project," 
"intends" or similar expressions are intended to identify "forward-looking statements" within the meaning of the Private Securities 
Litigation Reform Act of 1995. Forward-looking statements also include, but are not limited to, statements regarding plans, objectives, 
expectations or consequences of announced transactions, known trends and statements about future performance, operations, products 
and services of the Company. The Company’s ability to predict results or the actual effects of future plans or strategies is inherently 
uncertain, and the Company’s actual results could differ materially from those contained in the forward-looking statements. The novel 
coronavirus disease, or COVID-19, pandemic is adversely affecting the Company, its customers, counterparties, employees, and third-
party service providers, and the ultimate extent of the impacts on the Company’s business, financial position, results of operations, 
liquidity, and prospects is uncertain. Continued deterioration in general business and economic conditions, including further increases 
in unemployment rates, or turbulence in domestic or global financial markets could adversely affect the Company’s revenues and the 
values of its assets and liabilities, reduce the availability of funding, lead to a tightening of credit, and further increase stock price 
volatility. In addition, changes to statutes, regulations, or regulatory policies or practices as a result of, or in response to, COVID-19, 
could affect the Company in substantial and unpredictable ways. 

Other factors that could cause or contribute to such differences include, but are not limited to: (i) expected revenues, cost savings, 
earnings accretion, synergies and other benefits from the Company's  merger and acquisition activities might not be realized within the 
anticipated time frames or at all, and costs or difficulties relating to integration matters, including but not limited to customer and 
employee retention, might be greater than expected; (ii) changes in economic conditions, either nationally or in the Company's market 
areas; (iii) fluctuations in interest rates; (iv) the risks of lending and investing activities, including changes in the level and direction of 
loan delinquencies and write-offs and changes in estimates of the adequacy of the allowance for loan losses; (v) the possibility of 
other-than-temporary impairments of securities held in the Company's securities portfolio; (vi) the Company's ability to access cost-
effective funding; (vii) fluctuations in real estate values and both residential and commercial real estate market conditions; (viii) the 
ability to adapt successfully to technological changes to meet customers' needs and developments in the marketplace; (ix) the 
possibility that security measures implemented might not be sufficient to mitigate the risk of a cyber-attack or cyber theft, and that 
such security measures might not protect against systems failures or interruptions; (x) legislative or regulatory changes that adversely 
affect the Company's business, including, without limitation, the Dodd-Frank Wall Street Reform and Consumer Protection Act of 
2010 and its implementing regulations, the overdraft protection regulations and customers' responses thereto and the Tax Cut and Jobs 
Act; (xi) changes in accounting policies and practices or accounting standards, including Accounting Standards Update 2016-13, 
Credit Losses (Topic 326), “Measurement of Credit Losses on Financial Instruments,” commonly referenced as the Current Expected 
Credit Loss model, which, upon adoption, resulted in an increase in the Company’s allowance for credit losses; (xii) monetary and 
fiscal policies of the Federal Reserve Board and the U.S. Government and other governmental initiatives affecting the financial 
services industry; (xiii) results of examinations of the Company and Great Southern Bank by their regulators, including the possibility 
that the regulators may, among other things, require the Company to limit its business activities, change its business mix, increase its 
allowance for loan losses, write-down assets or increase its capital levels, or affect its ability to borrow funds or maintain or increase 
deposits, which could adversely affect its liquidity and earnings; (xiv) costs and effects of litigation, including settlements and 
judgments; (xv) competition; (xvi) uncertainty regarding the future of LIBOR; and (xvii) natural disasters, war, terrorist activities or 
civil unrest and their effects on economic and business environments in which the Company operates. The Company wishes to advise 
readers that the factors listed above and other risks described from time to time in documents filed or furnished by the Company with 
the SEC could affect the Company's financial performance and could cause the Company's actual results for future periods to differ 
materially from any opinions or statements expressed with respect to future periods in any current statements. 

The Company does not undertake-and specifically declines any obligation- to publicly release the result of any revisions which may 
be made to any forward-looking statements to reflect events or circumstances after the date of such statements or to reflect the 
occurrence of anticipated or unanticipated events. 

221 

 
 
 
 
 
Critical Accounting Policies, Judgments and Estimates 

The accounting and reporting policies of the Company conform with accounting principles generally accepted in the United States and 
general practices within the financial services industry. The preparation of financial statements in conformity with accounting 
principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the 
amounts reported in the financial statements and the accompanying notes. Actual results could differ from those estimates. 

Allowance for Loan Losses and Valuation of Foreclosed Assets 

The Company believes that the determination of the allowance for loan losses involves a higher degree of judgment and complexity 
than its other significant accounting policies. The allowance for loan losses is calculated with the objective of maintaining an 
allowance level believed by management to be sufficient to absorb estimated loan losses. Management's determination of the 
adequacy of the allowance is based on periodic evaluations of the loan portfolio and other relevant factors. However, this evaluation is 
inherently subjective as it requires material estimates of, among other things, expected default probabilities, loss once loans default, 
expected commitment usage, the amounts and timing of expected future cash flows on impaired loans, value of collateral, estimated 
losses, and general amounts for historical loss experience. 

The process also considers economic conditions, uncertainties in estimating losses and inherent risks in the loan portfolio. All of these 
factors may be susceptible to significant change. To the extent actual outcomes differ from management estimates, additional 
provisions for loan losses may be required which would adversely impact earnings in future periods. In addition, the Bank’s regulators 
could require additional provisions for loan losses as part of their examination process. 

For additional discussion of the allowance for loan losses, see "Item 1. Business - Allowances for Losses on Loans and Foreclosed 
Assets" in the Company’s 2020 Annual Report on Form 10-K. Inherent in this process is the evaluation of individual significant credit 
relationships. From time to time certain credit relationships may deteriorate due to payment performance, cash flow of the borrower, 
value of collateral, or other factors. In these instances, management may revise its loss estimates and assumptions for these specific 
credits due to changing circumstances. In some cases, additional losses may be realized; in other instances, the factors that led to the 
deterioration may improve or the credit may be refinanced elsewhere and allocated allowances may be released from the particular 
credit.  No significant changes were made to management's overall methodology for evaluating the allowance for loan losses during 
the periods presented in the financial statements of this report. 

On January 1, 2021, the Company adopted the new accounting standard related to the Allowance for Credit Losses.  For assets held at 
amortized cost basis, this standard eliminates the probable initial recognition threshold in current GAAP and, instead, requires an 
entity to reflect its current estimate of all expected credit losses.  See Note 1 of the accompanying audited financial statements for 
additional information. 

In addition, the Company considers that the determination of the valuations of foreclosed assets held for sale involves a high degree of 
judgment and complexity. The carrying value of foreclosed assets reflects management’s best estimate of the amount to be realized 
from the sales of the assets.  While the estimate is generally based on a valuation by an independent appraiser or recent sales of similar 
properties, the amount that the Company realizes from the sales of the assets could differ materially from the carrying value reflected 
in the financial statements, resulting in losses that could adversely impact earnings in future periods. 

Goodwill and Intangible Assets 

Goodwill and intangible assets that have indefinite useful lives are subject to an impairment test at least annually and more frequently 
if circumstances indicate their value may not be recoverable. Goodwill is tested for impairment using a process that estimates the fair 
value of each of the Company’s reporting units compared with its carrying value. The Company defines reporting units as a level 
below each of its operating segments for which there is discrete financial information that is regularly reviewed. As of December 31, 
2020, the Company has one reporting unit to which goodwill has been allocated – the Bank. If the fair value of a reporting unit 
exceeds its carrying value, then no impairment is recorded. If the carrying value amount exceeds the fair value of a reporting unit, 
further testing is completed comparing the implied fair value of the reporting unit’s goodwill to its carrying value to measure the 
amount of impairment. Intangible assets that are not amortized will be tested for impairment at least annually by comparing the fair 
values of those assets to their carrying values. At December 31, 2020, goodwill consisted of $5.4 million at the Bank reporting unit, 
which included goodwill of $4.2 million that was recorded during 2016 related to the acquisition of 12 branches from Fifth Third 
Bank.  Other identifiable intangible assets that are subject to amortization are amortized on a straight-line basis over a period of seven 
years. At December 31, 2020, the amortizable intangible assets consisted of core deposit intangibles of $1.5 million, including $1.3 
million related to the Fifth Third Bank transaction in January 2016, $200,000 related to the Valley Bank transaction in June 2014 and 
$31,000 related to the Boulevard Bank transaction in March 2014.  These amortizable intangible assets are reviewed for impairment if 
circumstances indicate their value may not be recoverable based on a comparison of fair value. See Note 1 of the accompanying 
audited financial statements for additional information. 

232 

 
 
 
 
 
 
 
 
 
For purposes of testing goodwill for impairment, the Company used a market approach to value its reporting unit. The market 
approach applies a market multiple, based on observed purchase transactions for each reporting unit, to the metrics appropriate for the 
valuation of the operating unit. Significant judgment is applied when goodwill is assessed for impairment. This judgment may include 
developing cash flow projections, selecting appropriate discount rates, identifying relevant market comparables and incorporating 
general economic and market conditions. 

Based on the Company’s goodwill impairment testing, management does not believe any of the Company’s goodwill or other 
intangible assets were impaired as of December 31, 2020. While management believes no impairment existed at December 31, 2020, 
different conditions or assumptions used to measure fair value of the reporting unit, or changes in cash flows or profitability, if 
significantly negative or unfavorable, could have a material adverse effect on the outcome of the Company’s impairment evaluation in 
the future. 

Current Economic Conditions 

Changes in economic conditions could cause the values of assets and liabilities recorded in the financial statements to change rapidly, 
resulting in material future adjustments in asset values, the allowance for credit losses, or capital that could negatively impact the 
Company’s ability to meet regulatory capital requirements and maintain sufficient liquidity. 

Following the housing and mortgage crisis and correction beginning in mid-2007, the United States entered an economic downturn.  
Unemployment rose from 4.7% in November 2007 to peak at 10.0% in October 2009.  Since that time, economic conditions improved 
considerably, as indicated by higher consumer confidence levels, increased economic activity and low unemployment levels. The 
economy continued to operate at historically strong levels until the impact of the COVID-19 pandemic began to take its toll in the first 
quarter of 2020. The economy plunged into a recession in the first quarter of 2020, as efforts to contain the spread of COVID-19 
forced all but essential business activity, or any work that could not be done from home, to stop, closing factories, restaurants, 
entertainment and sports venues, retail shops, personal services locations, and more. 

The CARES Act, enacted in March 2020, injected approximately $3 trillion into the economy through direct payments to individuals 
and grants to small businesses designed to keep employees on their payrolls and fuel a bounce-back in economic activity. Also, as the 
crisis unfolded, the Federal Reserve acted decisively, employing a wide arsenal of tools including slashing its benchmark interest rate 
to zero and ensuring credit availability to businesses, households, and municipal governments.  

To help our customers navigate through the pandemic, we offered Paycheck Protection Program (PPP) loans and short-term 
modifications to loan terms. PPP loans and modifications were made in accordance with guidance from banking regulatory authorities. 
These modifications did not result in the loans being classified as troubled debt restructurings. Severely impacted industries in our 
loan portfolio include retail, hotel and restaurants.  

More than 22 million jobs were lost nationally in March and April 2020, as firms closed their doors or reduced their operations, 
sending employees home on furlough or layoffs. At home, with uncertain incomes and limited buying opportunities, consumer 
spending plummeted. As a result, gross domestic product (GDP), the broadest measure of the nation's economic output, plunged. 
Improvements in consumer spending, the GDP and employment have since occurred.  Around 56% of those jobs lost in early 2020 
have come back, with a return to full employment anticipated by the end of 2022.  

While the U.S. economic recovery began with a robust rebound from the pandemic-induced recession, challenges remain with 
millions still out of work and many businesses still closed or operating under reduced hours or capacity. Social distancing measures 
continue to restrict economic activity, and intermittent closures and re-openings have dampened household and business sentiment. 

The Federal Reserve continues to maintain a highly accommodative monetary policy by maintaining short-term rates firmly at the zero 
lower bound and purchasing Treasury and agency mortgage-backed securities to keep long-term interest rates low. With consumer 
interest rates at record lows and with 30-year fixed-rate mortgages below 3%, the housing market has boomed. Home sales have been 
above their pre-pandemic levels, and construction activity has picked up in response.  The Federal Reserve’s quantitative easing is 
expected to begin tapering in 2022, while the zero-interest-rate policy will likely remain in place until the economy is near full 
employment and inflation is firmly above the Federal Reserve’s 2% inflation target, which is not expected until early 2023. 

Under the Biden administration and new Congress, additional fiscal stimulus packages are expected for 2021.  The “American Rescue 
Plan” is an economic relief measure in the $1.9 trillion range with an emphasis on vaccination and individual and small business 
relief.  Later in 2021, the “Build Back Better” recovery package, with an emphasis on infrastructure, research and development, 
education and green energy transition, is expected to be pursued.  Increases in corporate and individual tax rates may be used to fund 
these initiatives. 

3 
24

 
 
 
 
 
  
 
 
 
 
 
 
In December 2020, employment declined by approximately 140,000 jobs from the previous month and the unemployment rate was 
unchanged from November 2020 at 6.7%, but down from 7.9% in September 2020. The decline in payroll employment reflects an 
increase in COVID cases and efforts to contain the pandemic. In December 2020, job losses in leisure and hospitality as well as 
private education were partially offset by gains in professional and business services, retail trade, and construction. Employment in 
leisure and hospitality declined by 498,000, with three-quarters of the decrease in food services and drinking establishments. Since 
February 2020, employment in leisure and hospitality is down by 3.9 million, or 23.2%. Retail trade added 121,000 jobs in December 
2020 with nearly half of the growth occurring in general merchandise stores, while professional and business services added 161,000 
jobs. In December 2020, both the national unemployment rate (6.7%) and the number of unemployed persons (10.7 million) were 
unchanged from November 2020. Although both measures are much lower than their April 2020 highs, they are nearly twice their pre-
pandemic levels in February 2020 (3.5% and 5.7 million, respectively). Unemployment rates will likely continue to be volatile and 
dependent upon the containment of the COVID-19 pandemic. 

In December 2020, the U.S. labor force participation rate (the share of working-age Americans employed or actively looking for a job) 
stood at 61.7%, a decrease from 63.1% at the end of 2019.  The participation rate, along with full employment, is projected to return to 
pre-pandemic levels by the end of 2022. 

The unemployment rate for the Midwest, where the Company conducts most of its business, decreased from 7.2% in September 2020 
to 5.7% in December 2020.  Unemployment rates for December 2020 were: Arkansas at 4.2%, Colorado at 8.4%, Georgia at 5.6%, 
Illinois at 7.6%, Iowa at 3.1%, Kansas at 3.8%, Minnesota at 4.4%, Missouri at 5.8%, Nebraska at 3.0%, Oklahoma at 5.3%, and 
Texas at 7.2%. Of the metropolitan areas in which the Company does business, the largest unemployment increases occurred in the 
Dallas and Chicago areas with an increase in the unemployment rate by 3.4% and 5.2% from December 2019, respectively, and 
ending with a rate in December 2020 of 6.3% and 8.1% respectively. While all but two of the Company’s metropolitan areas had an 
increase in unemployment due to the ongoing pandemic, the remaining areas are below the national unemployment rate of 6.7%.  

Housing 

Sales of newly built single-family homes for December 2020 were at a seasonally adjusted annual rate of 842,000 according to U.S. 
Census Bureau and the Department of Housing and Urban Development estimates. This is 1.6% below the revised November 2020 
rate of 829,000 but is 15.2% above the December 2019 estimate of 731,000. The median sales price of new houses sold in December 
2020 was $355,900, up slightly from $331,400 in December 2019.  The December 2020 average sales price of $394,900 was up 
slightly from $384,500 a year earlier. The inventory of new homes for sale at the end of December 2020 would support 4.3 months’ 
supply at the then-current sales rate, down from 5.7 months’ supply in December 2019. 

Existing-home sales rose in December 2020, with home sales reaching their highest level since 2006, according to the National 
Association of Realtors (NAR). Total existing-home sales completed transactions that include single-family homes, townhomes, 
condominiums and co-ops, increased 0.7% from November 2020 to a seasonally adjusted annual rate of 6.76 million units in 
December 2020. Sales in total rose 22.2% from a year ago (5.53 million units in December 2019). The median existing home price for 
all housing types in December 2020 was $309,800, up 12.9% from December 2019 at $274,500, as prices increased in every region. 
December’s national price increase marked the 106th consecutive month of year-over-year gains. Median home prices increased at 
double-digit rates in each of the four major regions from one year ago.  Existing home sales in the Midwest were unchanged compared 
to the previous month, recording an annual rate of 1.59 million units in December 2020, but up 26.2% from a year earlier. The median 
price in the Midwest was $235,700, a 13.7% increase from a year ago. First-time buyers accounted for 31% of sales in December 
2020, unchanged from December 2019, but down from 32% in November 2020. 

According to Freddie Mac, the average commitment rate for a 30-year, conventional, fixed-rate mortgage was 2.68% in December 
2020, down from 2.77% in November 2020. The average commitment rate for all of 2020 was 3.11%, down from 3.94% for 2019. 

The COVID-19 pandemic upended the U.S. apartment sector in 2020 with the pandemic resulting in changing attitudes regarding 
working from home and living in densely populated environments. Renters have sought more space and affordability; i.e. rents for 
two-bedroom units have held up better, while studios and downtown units have experienced the worst declines.  An estimated 50,000 
downtown units likely went unfilled in 2020, and vacancies for downtown product in some areas topped 10% by the end of 2020. 
Leasing of suburban product powered the demand with renters choosing to move to the suburbs, where they could find more space at 
lower rents. CoStar estimates 2020 demand in line with the past three years even with new deliveries setting a record at more than 
420,000 units opened in 2020. Absorption surged in the third quarter of 2020, a sign that the weak second quarter absorption was the 
result of lockdown restrictions rather than a reduction in underlying demand for housing.  Rents ended the year essentially flat year-
over-year, but with important differences across markets and product types.  Rents for downtown product ended the year down 7% 
from the pre-COVID peak while rents in the suburbs rose about 1% over the course of the year. Economic stimulus packages and 
eviction leniency periods continue to bolster the apartment industry, while unemployment levels will continue to determine the long-
term outlook for apartment demand.  

254 

 
 
 
 
 
 
 
 
In December 2020, national apartment vacancy rates had increased slightly to 6.9% from 6.4% as of December 2019. Our market 
areas reflected the following vacancy levels in December 2020: Springfield at 4.1%, St. Louis at 8.6%, Kansas City at 8.5%, 
Minneapolis at 6.8%, Tulsa at 7.7%, Dallas-Fort Worth at 8.8%, Chicago at 8.3%, Atlanta at 8.4%, and Denver at 8.0%. 

Commercial Real Estate Other Than Housing 

Even before the disruption caused by the COVID-19 pandemic, the trend of slowing growth in the office industry was expected to 
continue in 2020 and linger through 2021. The office demand declines that characterized much of 2020 have carried into 2021. Office-
using employment remained nearly one million jobs lower than the peak level from the first quarter of 2020. While absorption 
decreases slowed a bit at year-end, the US office sector recorded about 75 million square feet of negative demand in 2020. As the 
pandemic continues to flare in areas, many companies have extended work-from-home protocols to the middle of 2021 or beyond, 
reversing much of the limited space utilization momentum.  There will likely not be a significant increase in physical occupancy until 
vaccines become accessible to the general population on a large scale. Baseline forecasts call for office-using employment totals to 
return to pre-pandemic levels by the end of 2022, and continue to moderately accelerate from there. As of December 2020, national 
office vacancy rates had increased slightly to 11.5% while our market areas reflected the following vacancy levels: Springfield at 
3.4%, St. Louis at 7.7%, Kansas City at 8.7%, Minneapolis at 8.9%, Tulsa at 11.2%, Dallas-Fort Worth at 17.4%, Chicago at 13.5%, 
Atlanta at 13.3% and Denver at 13.0%. 

The gradual reopening of the economy and the relaxation of social distancing restrictions has modestly lifted consumer attitudes, and 
confidence and sentiment metrics showed hints of stabilization. However, infection rates remain high and vaccine distribution has 
been challenging, threatening the path to stability and recovery while adding uncertainty to retailers who were already experiencing 
reduced revenues and limited liquidity. As a result, tenant and landlord sentiment remains on fragile footing, and negative net 
absorption continues to increase as retailers and restaurants shutter their businesses under unprecedented financial stress. The wave of 
retail bankruptcies is expected to continue, with bankruptcies and store closures particularly concentrated throughout the apparel and 
department store subtypes. On the other hand, despite the tumultuous COVID-stricken backdrop and the many headwinds forcing the 
rapid evolution and adaptation of retailers across the country, the retail sector continues to exhibit areas of resilience and perseverant 
activity. Not all retailers are in distress, and aggregate leasing trends demonstrate plenty of pockets of strength. Discounters such as 
Dollar General, Dollar Tree, TJ Maxx, and Ross Dress for Less; general merchandisers such as Target and Walmart; pharmacies such 
as Walgreens; pet stores; grocery stores; and home improvement/tool retailers have been among the most active businesses since the 
pandemic hit.  Though these essential-oriented tenant types remain a positive source of demand, their strength likely won't be enough 
to offset weakness in other segments. Vacancy has risen alongside swelling negative net absorption, and occupancy is poised to erode 
further. Even landlords with fully occupied buildings are struggling, as many tenants have found it difficult to make rent, seeking rent 
deferral, rent amendments, or rent modifications. The rise in vacancies has not been uniform across subtypes, and malls have been 
disproportionately impacted by space give-backs and retailer closures. The vacancy rate in malls rose most significantly throughout 
2020, expanding by nearly 70 basis points. Overall, aggregate rent growth dipped into negative territory for the first time since 2012, 
registering at -0.7% year-over-year in the fourth quarter of 2020. With store closures mounting and negative net absorption expected 
to persist throughout at least the next year, rent growth is poised to deteriorate further across all forecast scenarios and subtypes. 
Single-tenant, essential-oriented properties occupied by banks, pharmacies, and grocery stores continue to trade even amidst a broader 
lull in investment activity, emphasizing the degree to which strip centers and grocery-anchored centers with more essential tenant-mix 
will likely capture investor attention leading out of the pandemic. 

As of December 2020, national retail vacancy rates stayed the same as the previous month at 5.1% while our market areas reflected 
the following vacancy levels: Springfield at 3.8%, St. Louis at 4.9%, Kansas City at 5.9%, Minneapolis at 3.8%, Tulsa at 4.2%, 
Dallas-Fort Worth at 6.1%, Chicago at 6.3%, Atlanta at 5.4% and Denver at 5.3%. 

The unprecedented rise in online shopping and quick delivery demands brought on by the pandemic have propelled industrial demand 
to all-time highs. Leasing activity improved throughout the 2020 fourth quarter, led primarily by commitments from Amazon, power-
grocers Walmart and Target, but also smaller healthcare and medical-oriented supply.  

Despite the improvement in leasing velocity, U.S. economic growth faces headwinds as a result of the COVID-19 pandemic, including 
dampened aggregate demand and reduced export growth. Both will adversely impact the warehouse sector. Disrupted and curtailed 
supply chains also are problematic for port markets and distribution players. Meanwhile, labor shortages arising from mandatory 
construction suspensions place further pressure on industrial operators, distributors, and manufacturers. 

Net absorption accordingly cooled to its lowest level since 2012, which lifted vacancy to 5.5% and caused rent growth to dip below 
4% for the first time since 2013. Persistent demand from e-commerce and third-party logistics companies continues to drive demand. 
Other retailers and manufacturers are expected to remain cautious amid heightened uncertainty brought on by the COVID-19 
pandemic. As of the end of December 2020, national industrial vacancy rates decreased slightly to 5.6%, while our market areas 
reflected the following vacancy levels: Springfield at 2.7%, St. Louis at 5.3%, Kansas City at 4.6%, Minneapolis at 4.0%, Tulsa at 
3.7%, Dallas-Fort Worth at 7.1%, Chicago at 6.2%, Atlanta at 5.7% and Denver at 6.2%. 

26265 

 
 
 
 
 
 
 
Sales activity, occupancy, absorption and rental income levels of commercial real estate properties located throughout the Company’s 
market areas will be impacted from the pandemic but to what degree the sector suffers is yet unknown.  The extent of the impact will 
be highly dependent on containment of the virus.  In the meantime, continued economic stimulus, relief and recovery, should do much 
to bring the economy back to pre-pandemic economic and employment levels. 

While the severity and extent of the coronavirus on the global, national and regional economies is still uncertain, any long-term impact 
on the performance of the financial sector remains indeterminable. Our management will continue to monitor regional, national, and 
global economic indicators such as unemployment, GDP, housing starts and prices, commercial real estate occupancy, absorption and 
rental rates, as these could significantly affect customers in each of our market areas. 

COVID-19 Impact to Our Business and Response 

Great Southern is actively monitoring and responding to the effects of the rapidly-changing COVID-19 pandemic. As always, the 
health, safety and well-being of our customers, associates and communities are the Company’s top priorities. Centers for Disease 
Control and Prevention (CDC) guidelines, as well as directives from federal, state and local officials, are being closely followed to 
make informed operational decisions.  A summary of the Company’s major COVID-19 responses and actions are highlighted below.        

Great Southern Associates:  During this unprecedented time, the Company is working diligently with its nearly 1,200 associates to 
enforce CDC-advised health, hygiene and social distancing practices.  A significant number of non-frontline associates continue to 
work from home. Teams in nearly every operational department have been split, with part of each team working at an off-site disaster 
recovery facility to promote social distancing and to avoid service disruptions. To date, there have been no service disruptions or 
reductions in staffing. 

Paid time off and other benefits were enhanced and implemented to support Great Southern associates. Part-time associates were 
awarded paid sick benefits for the first time. Any full-time or part-time associate will receive full pay if placed under a restrictive 
quarantine due to COVID-19 infection or direct exposure to an infected individual. The Company’s Employee Assistance Program 
(EAP) was enhanced at no cost to associates and family members seeking counseling services for mental health and emotional support 
needs. 

As a token of appreciation for our employees’ dedication and to help support some of the needs of our associates, in March 2020 and 
again in August 2020, the Company rewarded all full-time and part-time associates with special pre-tax bonuses of $1,000 and $600, 
respectively. These two bonus payments and related benefit expenses totaled $2.2 million during 2020. 

Great Southern Communities:  Throughout 2020, we have continued to support local COVID-19 relief efforts through contributions to 
food banks, local United Way agencies and other nonprofit organizations to address food insecurity and support critical health and 
human services. Many of our employees also volunteer their time to serve various agencies and charitable organizations in their 
communities. 

Great Southern Customers:  Taking care of customers and providing uninterrupted access to services are essential. As always, 
customers can conduct their banking business using the banking center network, online and mobile banking services, ATMs, 
Telephone Banking, and online account opening services.  As health conditions in local markets dictate, Great Southern banking 
center lobbies may be open following strict social distancing guidance from the CDC and local government officials. If our banking 
center lobbies are closed, drive-thru service and in-person service by appointment will be available.    

As a resource to customers, a COVID-19 information center has been made available on the Company’s website, 
www.GreatSouthernBank.com.  General information about the Company’s pandemic response, how to receive assistance, and how to 
avoid COVID-19 scams and fraud are included.    

Impacts to Our Business Going Forward:  The magnitude of the impact on the Company of the COVID-19 pandemic is not yet fully 
known, and will depend on the length and severity of the economic downturn brought on by the pandemic. The Company expects that 
the COVID-19 pandemic will continue to impact our business in one or more of the following ways, among others. Each of these 
factors could, individually or collectively, result in reduced net income in future periods. 

  Consistently low market interest rates for a significant period of time may have a negative impact on our variable rate loans  
  Certain fees for deposit and loan products may be waived or reduced 
  Point-of-sale fee income may decline due to a decrease in spending by our debit card customers as they deal with state and 
local government requirements and other restrictions and may be adversely affected by reductions in their personal income 
and job losses  

6 
27

 
 
 
 
 
 
 
 
 
  
 
 
  Non-interest expenses may increase as we continue to deal with the effects of the COVID-19 pandemic, including cleaning 

costs, supplies, equipment and other items 

  Banking center lobbies have been closed at various times, and may close for extended periods until the pandemic situation 

improves 

  Additional loan modifications may occur and borrowers may default on their loans, which may necessitate further increases 

to the allowance for credit losses 

  The contraction in economic activity may reduce demand for our loans and for our other products and services 

Paycheck Protection Program Loans 

Great Southern is actively participating in the PPP through the Small Business Administration (SBA). The PPP has been met with 
very high demand throughout the country, resulting in a second round of funding through an amendment to the CARES Act.  The first 
round of the PPP ran from March to August 2020, with Great Southern originating approximately 1,600 PPP loans totaling 
approximately $121 million. Great Southern has received $4.7 million in fees from the SBA for originating these loans based on the 
amount of each loan.  The fees, net of origination costs, have been deferred in accordance with standard accounting practices and will 
be accreted to interest income on loans over the contractual life of each loan.  These loans generally have a contractual maturity of two 
years from origination date, but may be repaid or forgiven (by the SBA) sooner.  During the fourth quarter of 2020, the Company 
began assisting first-round PPP borrowers with the SBA loan forgiveness process, contingent on each borrower’s eligibility.  If these 
loans are repaid or forgiven prior to their contractual maturity date, the remaining deferred fee for such loan will be accreted to interest 
income on loans immediately.  We expect a high percentage of these remaining net deferred fees will accrete to interest income in the 
first half of 2021.   

On December 27, 2020, the Economic Aid to Hard-Hit Small Businesses, Nonprofits and Venues Act authorized the reopening of the 
PPP for eligible first-draw and second-draw borrowers through March 31, 2021. The window opened on January 19, 2021, to begin 
taking PPP applications. First draw PPP loans are for those borrowers who did not receive a PPP loan before August 8, 2020. Second 
draw PPP loans are for eligible small businesses, with 300 employees or less, that previously received a first draw PPP loan and will 
use or have used the full amount only for authorized uses, and that can demonstrate at least a 25% reduction in gross receipts between 
comparable quarters in 2019 and 2020. The maximum amount of a second draw PPP loan is $2 million.  The Company has originated 
approximately $45 million of additional PPP loans during this reopening period. 

287 

 
 
 
 
 
 
Loan Modifications 

At December 31, 2020, we had remaining 65 modified commercial loans with an aggregate principal balance outstanding of $233 
million and 581 modified consumer and mortgage loans with an aggregate principal balance outstanding of $18 million. The loan 
modifications are within the guidance provided by the CARES Act and subsequent legislation, the federal banking regulatory 
agencies, the Securities and Exchange Commission (SEC) and the Financial Accounting Standards Board (FASB); therefore, they are 
not considered troubled debt restructurings.  A portion of the loans modified at December 31, 2020 may be further modified, and new 
loans may be modified, within the guidance provided by the CARES Act (and subsequent legislation), the federal banking regulatory 
agencies, the SEC and the FASB if a more severe or lengthier deterioration in economic conditions occurs in future periods. At 
December 31, 2020, the modified loans were in the following categories (dollars in millions): 

# of 
Loans 
Modified 

$ of 
Loans 
Modified 

Interest 
Only 
3 
Months 

Interest 
Only 
4-6 
Months 

Interest 
Only 
7-12 
Months 

Full 
Payment 
Deferral 

Combined 
Interest 
Only and 
Payment 
Deferral 

Weighted 
Average 
Loan to 
Value 

10  $ 
10 
4 
2 
4 
7 

93.5  $ 
 40.1 
24.1 
21.6 
12.3 
11.1 

14 
6 
8 
65 

59 
522 
581 

10.2 
10.0 
9.7 
232.6 

11.5 
6.7 
18.2 

—  $ 
3.0     
7.6 
— 
11.3 
— 

0.7 
0.4 
— 
23.0 

0.2 
— 
0.2 

8.4  $ 
1.1 
10.8 
— 
— 
— 

3.3 
0.2 
— 
23.8 

0.2 
— 
0.2 

24.1  $ 
29.3 
5.7 
— 
1.0 
0.2 

5.6 
3.2 
3.3 
72.4 

— 
— 
— 

—  $ 
— 
— 
— 
— 
— 

0.1 
— 
1.1 
1.2 

10.8 
6.7 
17.5 

61% 
60% 
69% 
61% 
57% 
63% 

49% 
72% 

70% 

61.0 
6.7  
— 
21.6 
— 
10.9 

0.5 
6.2 
5.3 
112.2 

0.3 
— 
0.3 

Collateral Type 

Hotel/Motel 
Retail 
Multifamily 
Healthcare 
Land 
Restaurants 
Commercial 
Business 
Office 
Warehouse/Other 
Total Commercial 

Residential                    

Mortgage 

Consumer 
Total Consumer 

Total 

646  $ 

 250.8  $ 

23.2  $ 

24.0  $ 

72.4  $ 

18.7  $ 

112.5 

At June 30, 2020, we had modified 431 commercial loans with an aggregate principal balance outstanding of $931 million and 1,702 
consumer and mortgage loans with an aggregate principal balance outstanding of $80 million. This represented the largest number and 
amount of modified loans at any quarter end during 2020.  During the remainder of 2020, the majority of these modified loans 
completed the modification period and returned to their normal payment schedule.  In addition, there were principal payments and 
loan payoffs which reduced the outstanding balance of these loans.   

The Company has escalated monitoring activities related to the modified loans and has also increased review and monitoring activities 
for certain sectors of the loan portfolio which may be currently most impacted by the COVID-19 pandemic.  The retail portfolio had 
an outstanding balance of $355 million at December 31, 2020, which was 10% of the total loan portfolio.  It is a very granular 
portfolio, with an average loan size of $1.7 million.  Most loans are under $5 million, with 26% of the outstanding balance of the retail 
portfolio represented by loans in excess of $10 million.  At December 31, 2020, the weighted average loan-to-value ratio of this 
portfolio was 62%. 

The hotel/motel portfolio had an outstanding balance of $242 million at December 31, 2020, which was 7% of the total loan portfolio.  
The average loan size is $4.9 million, with the 20 largest loans comprising approximately 91% of the portfolio.  These properties are 
well-diversified geographically, mainly throughout the Midwest, with most being limited-service properties.  Approximately 86% of 
the portfolio operates under the flag of major hotel chains.   At December 31, 2020, the weighted average loan-to-value ratio of this 
portfolio was 59%. 

The restaurant portfolio had an outstanding balance of $72 million at December 31, 2020, which was 2% of the total loan portfolio.  It 
is a very granular portfolio, with the majority of the restaurants operating in Missouri, Illinois, Iowa and Minnesota.  The majority of 
these loans are to franchisees of top-tier quick service brands with national scale that have had the ability to stay open with delivery 
and drive-through service throughout the course of the pandemic.  At December 31, 2020, the weighted average loan-to-value ratio of 
this portfolio was 58%. 

298 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total loans outstanding (excluding FDIC-assisted acquired loans, net of discount) in the following categories at December 31, 2020, 
were as follows (dollars in millions): 

  Outstanding 
Balance of 
Loans of This 
Collateral 
Type 

Percentage of 
Loans Modified 
To Total Loans 
of This 
Collateral Type 

Percentage 
of Loans 
Modified To 
Total Loans 

Percentage 
of Loans of 
This Collateral 
Type to 
Total Loans 

Weighted 
Average Loan to 
Value of Loans 
in This 
Collateral Type 

Collateral Type 

Hotel/Motel 
Retail 
Multifamily 
Healthcare 
Land 
Restaurants 
Commercial Business(1) 
Office 
Warehouse/Other 
Total Commercial 

Residential Mortgage 
Consumer 
Total Consumer 

  $ 

241.5 
         355.1 
999.4 
281.5 
58.9 
72.0 
258.5 
270.3 
299.1 
2,836.3 

602.6 
241.1 
843.7 

Total 

$ 

       3,680.0 

39% 
11% 
2% 
8% 
21% 
15% 
4% 
4% 
3% 
8% 

2% 
3% 
2% 

7% 

3% 
1% 
1% 
1% 
<1% 
<1% 
<1% 
<1% 
<1% 
6% 

<1% 
<1% 
<1% 

7% 

7% 
10% 
27% 
8% 
1% 
2% 
7% 
7% 
8% 
77% 

16% 
7% 
23% 

100% 

59% 
62% 
61% 
58% 
65% 
58% 

52% 
59% 

72% 

(1) The Commercial Business outstanding loan balance excludes PPP loans of $95.3 million. 

General 

The profitability of the Company and, more specifically, the profitability of its primary subsidiary, the Bank, depend primar ily on its 
net interest income, as well as provisions for loan losses and the level of non-interest income and non-interest expense. Net interest 
income is the difference between the interest income the Bank earns on its loans and investment portfolios, and the interest it pays on 
interest-bearing liabilities, which consists mainly of interest paid on deposits and borrowings. Net interest income is affected by the 
relative amounts of interest-earning assets and interest-bearing liabilities and the interest rates earned or paid on these balances. When 
interest-earning assets approximate or exceed interest-bearing liabilities, any positive interest rate spread will generate net interest 
income. 

In the year ended December 31, 2020, Great Southern's total assets increased $511.3 million, or 10.2%, from $5.02 billion at 
December 31, 2019, to $5.53 billion at December 31, 2020. Full details of the current year changes in total assets are provid ed below, 
under “Comparison of Financial Condition at December 31, 2020 and December 31, 2019.”  

Loans.  In the year ended December 31, 2020, Great Southern's net loans increased $142.8 million, or 3.4%, from $4.15 billion at 
December 31, 2019, to $4.30 billion at December 31, 2020.  Excluding FDIC-assisted acquired loans and mortgage loans held for sale, 
total gross loans increased $202.0 million, or 4.1%, from December 31, 2019 to December 31, 2020.  This increase was primarily in 
commercial real estate loans, owner occupied one- to four-family residential loans, commercial business loans and other residential 
(multi-family) loans.  These increases were partially offset by decreases in construction loans and consumer auto loans.  FDIC-assisted 
acquired loan portfolios decreased $28.6 million.  As loan demand is affected by a variety of factors, including general economic 
conditions, and because of the competition we face and our focus on pricing discipline and credit quality, we cannot be assured that 
our loan growth will match or exceed the level of increases achieved in 2020 or prior years.  The Company's strategy continues to be 
focused on maintaining credit risk and interest rate risk at appropriate levels.  

Recent loan growth has occurred in several loan types, primarily other residential (multi-family) real estate loans, one- to four-family 
residential loans, and commercial real estate loans and in most of Great Southern's primary lending locations, including Springfield, 
St. Louis, Kansas City, Des Moines and Minneapolis, as well as the locations where it has loan production offices, including Atlanta, 
Chicago, Dallas, Denver, Omaha and Tulsa.  Certain minimum underwriting standards and monitoring help assure the Company's 
portfolio quality. Great Southern's loan committee reviews and approves all new loan originations in excess of lender approval 
authorities.  Generally, the Company considers commercial construction, consumer, and commercial real estate loans to involve a 
higher degree of risk compared to some other types of loans, such as first mortgage loans on one- to four-family, owner-occupied 
residential properties.  For commercial real estate, commercial business and construction loans, the credits are subject to an analysis of 
the borrower's and guarantor's financial condition, credit history, verification of liquid assets, collateral, market analysi s and 
repayment ability.  It has been, and continues to be, Great Southern's practice to verify information from potential borrowers regarding 

309 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
assets, income or payment ability and credit ratings as applicable and as required by the authority approving the loan.  To minimize 
construction risk, projects are monitored as construction draws are requested by comparison to budget and with progress verified 
through property inspections.  The geographic and product diversity of collateral, equity requirements and limitations on speculative 
construction projects help to mitigate overall risk in these loans. Underwriting standards for all loans also include loan-to-value ratio 
limitations which vary depending on collateral type, debt service coverage ratios or debt payment to income ratio guidelines, where 
applicable, credit histories, use of guaranties and other recommended terms relating to equity requirements, amortization, and 
maturity.  Consumer loans are primarily secured by new and used motor vehicles and these loans are also subject to certain minimum 
underwriting standards to assure portfolio quality.  Great Southern's consumer underwriting and pricing standards were fairly 
consistent through the first half of 2016.  In response to a more challenging consumer credit environment, the Company tightened its 
underwriting guidelines on automobile lending in the latter part of 2016.  Management took this step in an effort to improve credit 
quality in the portfolio and reduce delinquencies and charge-offs.  The underwriting standards employed by Great Southern for 
consumer loans include a determination of the applicant's payment history on other debts, credit scores, employment history and an 
assessment of ability to meet existing obligations and payments on the proposed loan.  In 2019, the Company made the decision to 
discontinue indirect auto loan originations.   

Of the total loan portfolio at December 31, 2020 and 2019, 88.2% and 87.2%, respectively, was secured by real estate, as this  is the 
Bank’s primary focus in its lending efforts.  At December 31, 2020 and 2019, commercial real estate and commercial construction 
loans were 47.8% and 47.6% of the Bank’s total loan portfolio (excluding loans acquired through FDIC-assisted transactions), 
respectively.  Commercial real estate and commercial construction loans generally afford the Bank an opportunity to increase the yield 
on, and the proportion of interest rate sensitive loans in, its portfolio.  They do, however, present somewhat greater risk t o the Bank 
because they may be more adversely affected by conditions in the real estate markets or in the economy generally.  At December 31, 
2020 and 2019, loans made in the Springfield, Mo. metropolitan statistical area (Springfield MSA) were 8% and 9% of the Bank’s 
total loan portfolio (excluding loans acquired through FDIC-assisted transactions), respectively.  The Company’s headquarters are 
located in Springfield and we have operated in this market since 1923.  Because of our large presence and experience in the 
Springfield MSA, many lending opportunities exist.  At December 31, 2020 and 2019, loans made in the St. Louis, Mo. metropolitan 
statistical area (St. Louis MSA) were 19% and 17% of the Bank’s total loan portfolio (excluding loans acquired through FDIC -assisted 
transactions), respectively.  The Company’s expansion into the St. Louis MSA beginning in May 2009 has provided an opportunity to 
not only expand its markets and provide diversification from the Springfield MSA, but also has provided access to a larger economy 
with increased lending opportunities despite higher levels of competition.  Loans made in the St. Louis MSA are primarily commercial 
real estate, commercial business and other residential (multi-family) loans which are less likely to be impacted by the higher levels of 
unemployment rates, as mentioned above under “Current Economic Conditions,” than if the focus were on one- to four-family 
residential and consumer loans.  For further discussions of the Bank’s loan portfolio, and specifically, commercial real estate and 
commercial construction loans, see “Item 1. Business – Lending Activities” in the Company’s 2020 Annual Report on Form 10-K. 

The percentage of fixed-rate loans in our loan portfolio has been as much as 58% in recent years and was 49% as of December 31, 
2020. This was due to customer preference for fixed rate loans during this period of relatively low interest rates.  The majority of the 
increase in fixed rate loans over the past few years was in commercial construction and commercial real estate, both of which typically 
have short durations within our portfolio.  Of the total amount of fixed rate loans in our portfolio as of December 31, 2020,  
approximately 83% mature within the next five years and therefore are not considered to create significant long-term interest rate risk 
for the Company.  Fixed rate loans make up only a portion of our balance sheet and our overall interest rate risk strategy.   As of 
December 31, 2020, our interest rate risk models indicated a one-year interest rate earnings sensitivity position that is moderately 
positive in an increasing rate environment.  For further discussion of our interest rate sensitivity gap and the processes used to manage 
our exposure to interest rate risk, see “Quantitative and Qualitative Disclosures About Market Risk – How We Measure the Risks to 
Us Associated with Interest Rate Changes.” For discussion of the risk factors associated with interest rate changes, see “Item 1A. Risk
Factors – Risks Relating to the Company and the Bank – Risks Relating to Market Interest Rates – We may be adversely affected by 
interest rate changes” in the Company’s 2020 Annual Report on Form 10-K. 

While our policy allows us to lend up to 95% of the appraised value on one-to four-family residential properties, originations of loans 
with loan-to-value ratios at that level are minimal.  Private mortgage insurance is typically required for loan amounts above the 80% 
level.  Few exceptions occur and would be based on analyses which determined minimal transactional risk to be involved.  We 
consider these lending practices to be consistent with or more conservative than what we believe to be the norm for banks our size.  At 
December 31, 2020 and 2019, none of our owner occupied one- to four-family residential loans had loan-to-value ratios above 100% 
at origination.  At both December 31, 2020 and 2019, an estimated 0.6% of total non-owner occupied one- to four-family residential 
loans had loan-to-value ratios above 100% at origination. 

At December 31, 2020, troubled debt restructurings totaled $3.3 million, or 0.08% of total loans, up $1.4 million from $1.9 million, or 
0.05% of total loans, at December 31, 2019.  Concessions granted to borrowers experiencing financial difficulties may include a 
reduction in the interest rate on the loan, payment extensions, forgiveness of principal, forbearance or other actions intend ed to 
maximize collection.  For troubled debt restructurings occurring during the year ended December 31, 2020, five loans totaling 
$107,000 were restructured into multiple new loans.  For troubled debt restructurings occurring during the year ended Decembe r 31, 

3110 

 
 
 
 
 
2019, five loans totaling $34,000 were restructured into multiple new loans.  For further information on troubled debt restructurings, 
see Note 3 of the accompanying audited financial statements. In accordance with the CARES Act and guidance from the banking 
regulatory agencies, we made certain short-term modifications to loan terms to help our customers navigate through the current 
pandemic situation.  Although loan modifications were made, they did not result in these loans being classified as troubled debt 
restructurings, potential problem loans or non-performing loans. As of December 31, 2020, $232.6 million of commercial loans and 
$18.2 million of residential and consumer loans were subject to such modifications.  If more severe lengthier negative impacts of the 
COVID-19 pandemic occur or the effects of the SBA loan programs and other loan and stimulus programs do not enable companies 
and individuals to completely recover financially, this could result in longer-term modifications, which may be deemed to be troubled 
debt restructurings, additional potential problem loans and/or additional non-performing loans.   

Loans that were acquired through FDIC-assisted transactions, which are accounted for in pools, were included in the analysis and 
estimation of the allowance for loan losses.  If expected cash flows to be received on any given pool of loans decreased from previous 
estimates, then a determination was made as to whether the loan pool should be charged down or the allowance for loan losses should 
be increased (through a provision for loan losses).  Acquired loans are described in detail in Note 4 of the accompanying audited 
financial statements.  For acquired loan pools, the Company may allocate, and at December 31, 2020, has allocated, a portion of its 
allowance for loan losses related to these loan pools in a manner similar to how it allocates its allowance for loan losses to those loans 
which are collectively evaluated for impairment. 

The level of non-performing loans and foreclosed assets affects our net interest income and net income. We generally do not accrue 
interest income on these loans and do not recognize interest income until the loans are repaid or interest payments have been made for 
a period of time sufficient to provide evidence of performance on the loans.  Generally, the higher the level of non-performing assets, 
the greater the negative impact on interest income and net income.   

Available-for-sale Securities.  In the year ended December 31, 2020, available-for-sale securities increased $40.7 million, or 10.9%, 
from $374.2 million at December 31, 2019, to $414.9 million at December 31, 2020.  The increase was primarily due to the purchase 
of FNMA and GNMA fixed-rate multi-family mortgage-backed securities and FNMA and GNMA fixed rate collateralized mortgage 
obligation securities, partially offset by calls of municipal securities and normal monthly payments received related to the portfolio of 
mortgage-backed securities.   

Deposits.  The Company attracts deposit accounts through its retail branch network, correspondent banking and corporate services 
areas, and brokered deposits. The Company then utilizes these deposit funds, along with FHLBank advances and other borrowings, to 
meet loan demand or otherwise fund its activities. In the year ended December 31, 2020, total deposit balances increased $556.8 
million, or 14.1%.  Transaction account balances increased $887.1 million and retail certificates of deposit decreased $117.4 million 
compared to December 31, 2019.  The increase in transaction accounts were primarily a result of increased customers in the CDARS 
reciprocal program, money market deposit accounts, and certain NOW account types.  Retail certificates of deposit decreased due to a 
decrease in retail certificates generated through the banking center network, partially offset by increases in time deposits generated 
through internet channels.  Brokered deposits, including CDARS program purchased funds, were $158.7 million at December 31, 
2020, a decrease of $213.0 million from $371.7 million at December 31, 2019. The brokered deposits were allowed to mature without 
replacement as other deposit categories increased.       

Our deposit balances may fluctuate depending on customer preferences and our relative need for funding.  We do not consider our 
retail certificates of deposit to be guaranteed long-term funding because customers can withdraw their funds at any time with minimal 
interest penalty.  When loan demand trends upward, we can increase rates paid on deposits to attract more deposits and utilize 
brokered deposits to provide additional funding.  The level of competition for deposits in our markets is high. It is our goal to gain 
deposit market share, particularly checking accounts, in our branch footprint.  To accomplish this goal, increasing rates to attract 
deposits may be necessary, which could negatively impact the Company’s net interest margin. 

Our ability to fund growth in future periods may also depend on our ability to continue to access brokered deposits and FHLBa nk 
advances. In times when our loan demand has outpaced our generation of new deposits, we have utilized brokered deposits and 
FHLBank advances to fund these loans. These funding sources have been attractive to us because we can create either fixed or 
variable rate funding, as desired, which more closely matches the interest rate nature of much of our loan portfolio.  It also gives us 
greater flexibility in increasing or decreasing the duration of our funding.  While we do not currently anticipate that our a bility to 
access these sources will be reduced or eliminated in future periods, if this should happen, the limitation on our ability to fund 
additional loans could have a material adverse effect on our business, financial condition and results of operations. 

Securities sold under reverse repurchase agreements with customers.  Securities sold under reverse repurchase agreements with 
customers increased $80.0 million from $84.2 million at December 31, 2019 to $164.2 million at December 31, 2020.  These balances 
fluctuate over time based on customer demand for this product.  A large portion of this increase is related to two customers who 
placed additional funds in these account types. 

32
11 

 
 
 
 
 
 
 
 
 
 
Federal Home Loan Bank Advances and Short Term Borrowings.  The Company’s FHLBank term advances were $-0- at both 
December 31, 2020 and December 31, 2019.  At December 31, 2020, there were no borrowings from the FHLBank.  At December 31, 
2019, there were no borrowings from the FHLBank other than overnight advances, which are included in the short term borrowings 
category.   

Short term borrowings and other interest-bearing liabilities decreased $226.7 million from $228.2 million at December 31, 2019 to 
$1.5 million at December 31, 2020.  The short term borrowings included no overnight FHLBank borrowings at December 31, 2020 
and $196.0 million at December 31, 2019. The Company utilizes both overnight borrowings and short-term FHLBank advances 
depending on relative interest rates.   

Subordinated notes. Subordinated notes increased $74.1 million from $74.3 million at December 31, 2019 to $148.4 million 
at December 31, 2020.  The Company issued $75.0 million of subordinated notes in June 2020, receiving net proceeds of $73.5 
million. 

Net Interest Income and Interest Rate Risk Management. Our net interest income may be affected positively or negatively by 
changes in market interest rates. A large portion of our loan portfolio is tied to one-month LIBOR, three-month LIBOR or the "prime 
rate" and adjusts immediately or shortly after the index rate adjusts (subject to the effect of contractual interest rate floors on some of 
the loans, which are discussed below).  We monitor our sensitivity to interest rate changes on an ongoing basis (see "Quantitative and 
Qualitative Disclosures About Market Risk").  In addition, our net interest income has been impacted by changes in the cash flows 
expected to be received from acquired loan pools.  As described in Note 4 of the accompanying audited financial statements, the 
Company’s evaluation of cash flows expected to be received from acquired loan pools has been on-going and increases in cash flow 
expectations have been recognized as increases in accretable yield through interest income.  Decreases in cash flow expectations have 
been recognized as impairments through the allowance for loan losses. 

The current level and shape of the interest rate yield curve poses challenges for interest rate risk management. Prior to its increase of 
0.25% on December 16, 2015, the FRB had last changed interest rates on December 16, 2008. This was the first rate increase since 
September 29, 2006.  The FRB also implemented rate change increases of 0.25% on eight additional occasions beginning December 
14, 2016 and through December 31, 2018, with the Federal Funds rate reaching as high as 2.50%.  After December 2018, the FRB 
paused its rate increases and, in July, September and October 2019, implemented rate change decreases of 0.25% on each of those 
occasions. At December 31, 2019, the Federal Funds rate stood at 1.75%.  In response to the COVID-19 pandemic, the FRB decreased 
interest rates on two occasions in March 2020, a 0.50% decrease on March 3 and a 1.00% decrease on March 16. At December 31, 
2020, the Federal Funds rate stood at 0.25%.  A substantial portion of Great Southern’s loan portfolio ($2.00 billion at December 31, 
2020) is tied to the one-month or three-month LIBOR index and will be subject to adjustment at least once within 90 days after 
December 31, 2020.  Of these loans, $1.99 billion had interest rate floors.  Great Southern also has a portfolio of loans ($261 million 
at December 31, 2020) tied to a "prime rate" of interest and will adjust immediately with changes to the "prime rate" of interest.  
A rate cut by the FRB generally would have an anticipated immediate negative impact on the Company's net interest income due to 
the large total balance of loans tied to the one-month or three-month LIBOR index and will be subject to adjustment at least once 
within 90 days or loans which generally adjust immediately as the Federal Funds rate adjusts. Interest rate floors may at least partially 
mitigate the negative impact of interest rate decreases.  Loans at their floor rates are, however, subject to the risk that borrowers will 
seek to refinance elsewhere at the lower market rate.  Because the Federal Funds rate is again very low, there may also be a negative 
impact on the Company's net interest income due to the Company's inability to significantly lower its funding costs in the current 
competitive rate environment, although interest rates on assets may decline further. Conversely, interest rate increases would normally 
result in increased interest rates on our LIBOR-based and prime-based loans. As of December 31, 2020, Great Southern's interest rate 
risk models indicate that, generally, rising interest rates are expected to have a positive impact on the Company's net interest income, 
while declining interest rates are expected to have a negative impact on net interest income. We model various interest rate scenarios 
for rising and falling rates, including both parallel and non-parallel shifts in rates. The results of our modeling indicate that net interest 
income is not likely to be significantly affected either positively or negatively in the first twelve months following a rate change, 
regardless of any changes in interest rates, because our portfolios are relatively well matched in a twelve-month horizon. In a situation 
where market interest rates decrease significantly in a short period of time, as they did in March 2020, our net interest margin decrease 
may be more pronounced in the very near term (first one to three months), due to fairly rapid decreases in LIBOR interest rates. In the 
subsequent months we expect that the net interest margin would stabilize and begin to improve, as renewal interest rates on maturing 
time deposits are expected to decrease compared to the current rates paid on those products.  During 2020, we did experience some 
compression of our net interest margin percentage due to 2.25% of Federal Fund rate cuts during the nine month period of July 2019 
through March 2020.  Margin compression primarily resulted from changes in the asset mix, mainly the addition of lower-yielding 
asset and the issuance of subordinated notes during 2020.  LIBOR interest rates have decreased, putting pressure on loan yields, and 
strong pricing competition for loans and deposits remains in most of our markets.  For further discussion of the processes used to 
manage our exposure to interest rate risk, see “Quantitative and Qualitative Disclosures About Market Risk – How We Measure the 
Risks to Us Associated with Interest Rate Changes.” 

3312 

 
 
 
 
 
Non-Interest Income and Operating Expenses.  The Company's profitability is also affected by the level of its non-interest income 
and operating expenses. Non-interest income consists primarily of service charges and ATM fees, late charges and prepayment fees 
on loans, gains on sales of loans and available-for-sale investments and other general operating income.  Operating expenses consist 
primarily of salaries and employee benefits, occupancy-related expenses, expenses related to foreclosed assets, postage, FDIC deposit 
insurance, advertising and public relations, telephone, professional fees, office expenses and other general operating expenses.  Details 
of the current period changes in non-interest income and non-interest expense are provided under “Results of Operations and 
Comparison for the Years Ended December 31, 2020 and 2019.”  

Business Initiatives 

The Company implemented several business and operational initiatives in 2020. 

For most of 2020 and continuing in 2021, Great Southern has actively monitored and responded to the effects of the evolving COVID-
19 pandemic. As always, the health, safety and well-being of our customers, associates and communities while maintaining 
uninterrupted service are the Company’s top priorities. Please see the “COVID-19 Impact to Our Business and Response” section of 
this report for further information, including the Company’s participation in the SBA’s PPP.    

The Company’s 94 banking centers are also consistently reviewed to measure performance and to ensure responsiveness to changing 
customer needs and preferences. As such, the Company may open banking centers and invest resources where customer demand leads, 
and from time to time, consolidate banking centers or even exit markets when conditions dictate. 

As a complement to its internal evaluation process, in 2020, the Company engaged a third-party vendor to analyze all banking center 
facilities and the in-branch customer experience to ensure that this physical access channel is efficiently evolving to the changing 
landscape. 

Several banking center changes were initiated in 2020:  

 

 

 

In July 2020, the Great Southern banking centers located inside the Hy-Vee stores at 2900 Devils Glen Rd in Bettendorf, Iowa, 
and 2351 W. Locust St. in Davenport, Iowa, were closed due to store infrastructure changes by the landlord. The Company 
currently operates three banking centers in the Quad Cities market area – two in Davenport and one in Bettendorf.  
In August 2020, remodeling of the downtown office at 1900 Main in Parsons, Kansas, was completed, which included the 
addition of drive-thru banking lanes. With this completion, the nearby drive-thru facility was consolidated into the downtown 
office, leaving one location serving the Parsons market.   
In the Joplin, Missouri, market, the Company purchased a banking facility in the fourth quarter of 2019 vacated by another 
financial institution, which included a contractual black-out period ending in April 2021. A third party vendor has been engaged 
by the Company to redesign this facility as a “bank of the future” prototype to incorporate evolving customer preferences. 
Variations of this prototype design may be utilized in other select banking centers in the Company’s footprint in the future. The 
Company expects the new office in Joplin to be completed in the third quarter of 2021, whereupon the nearby leased banking 
center at 1710 E. 32nd Street will be consolidated into this new office. There are two banking centers currently serving the Joplin 
market.   

Other corporate initiatives occurred in 2020:   
 

In June 2020, the Company further enhanced its regulatory capital position with the issuance of $75.0 million of 5.50% fixed-to-
floating rate subordinated notes due June 15, 2030, which count as Tier 2 Capital in the calculation of the Total Capital Ratio. The 
Notes were sold at par, resulting in net proceeds, after underwriting discounts, commissions and related expenses, of 
approximately $73.5 million. The Company intends to use the net proceeds of the offering for general corporate purposes, 
which may include repayment or redemption of outstanding indebtedness, the payment of dividends, providing capital to 
support its organic growth or growth through strategic acquisitions, capital expenditures, financing investments, 
repurchasing shares of its common stock and for investments in the Bank as regulatory capital.   

  On October 21, 2020, the Company’s Board of Directors authorized management to repurchase up to one million additional 
shares of the Company’s common stock under a program of open market purchases or privately negotiated transactions. The 
program does not have an expiration date, and took effect after the Company completed the repurchase of the shares remaining 
under the 2018 stock repurchase program. During the year ended December 31, 2020, the Company repurchased 529,883 shares 
of its common stock at an average price of $41.71. 

  The Company announced the retirement intentions of two executive management team members. Both announced their 

retirements at least a year in advance to ensure an orderly leadership transition. Successors have been identified for both of these 
management positions. 

3413 

 
 
 
 
 
 
 
 
Douglas Marrs, Vice President and Chief Operations Officer of the Bank and Assistant Secretary of the Company, intends to 
retire in June 2021. He is primarily responsible for general bank operations and facilities management. With a career spanning 
more than 40 years in the banking industry, Mr. Marrs joined Great Southern in 1996.  

Linton J. Thomason, Vice President and Chief Information Officer, intends to retire at the end of 2021. He is responsible for 
information services and technology. With more than 40 years in the banking industry, Mr. Thomason joined Great Southern in 
1997. 

Messrs. Marrs and Thomason have been integral in the Bank’s growth and success for the last two decades. During that time 
period, the Bank has grown from approximately $700 million in assets with operations primarily in the southwest Missouri 
region, to approximately $5.5 billion in assets and offices in 11 states, as of December 31, 2020.  

  Great Southern Bank was recognized as part of Forbes’ annual list of the World’s Best Banks 2020. Great Southern was ranked as 
the sixth best bank in the United States. The World’s Best Banks list is comprised of the financial institutions that differentiate 
their services and build trustworthy relationships with their customers. 450 banks around the world are featured on the list, which 
was announced online on May 14, 2020, and can currently be viewed on the Forbes website. The study involved 40,000 bank 
customers from 23 countries to rate banks they are involved with on general satisfaction and key attributes like trust, fees, digital 
services and financial advice.  

Effect of Federal Laws and Regulations 

General. Federal legislation and regulation significantly affect the operations of the Company and the Bank, and have increased 
competition among commercial banks, savings institutions, mortgage banking enterprises and other financial institutions. In particular, 
the capital requirements and operations of regulated banking organizations such as the Company and the Bank have been and will be 
subject to changes in applicable statutes and regulations from time to time, which changes could, under certain circumstances, 
adversely affect the Company or the Bank. 

Dodd-Frank Act.  In 2010, sweeping financial regulatory reform legislation entitled the “Dodd-Frank Wall Street Reform and 
Consumer Protection Act” (the “Dodd-Frank Act”) was signed into law. The Dodd-Frank Act implemented far-reaching changes 
across the financial regulatory landscape.  Certain aspects of the Dodd-Frank Act have been affected by the more recently enacted 
Economic Growth Act, as defined and discussed below under “-Economic Growth Act.” 

Capital Rules. The federal banking agencies have adopted regulatory capital rules that substantially amend the risk-based capital rules 
applicable to the Bank and the Company. The rules implement the “Basel III” regulatory capital reforms and changes required by the 
Dodd-Frank Act. “Basel III” refers to various documents released by the Basel Committee on Banking Supervision. For the Company 
and the Bank, the general effective date of the rules was January 1, 2015, and, for certain provisions, various phase-in periods and 
later effective dates apply. The chief features of these rules are summarized below. 

The rules refine the definitions of what constitutes regulatory capital and add a new regulatory capital element, common equity Tier 1 
capital. The minimum capital ratios are (i) a common equity Tier 1 (“CET1”) risk-based capital ratio of 4.5%; (ii) a Tier 1 risk-based 
capital ratio of 6%; (iii) a total risk-based capital ratio of 8%; and (iv) a Tier 1 leverage ratio of 4%. In addition to the minimum 
capital ratios, the rules include a capital conservation buffer, under which a banking organization must have CET1 more than 2.5% 
above each of its minimum risk-based capital ratios in order to avoid restrictions on paying dividends, repurchasing shares, and paying 
certain discretionary bonuses.  The capital conservation buffer requirement began phasing in on January 1, 2016 when a buffer greater 
than 0.625% of risk-weighted assets was required, which amount increased an equal amount each year until the buffer requirement of 
greater than 2.5% of risk-weighted assets became fully implemented on January 1, 2019. 

Effective January 1, 2015, these rules also revised the prompt corrective action framework, which is designed to place restrictions on 
insured depository institutions if their capital levels show signs of weakness. Under the revised prompt corrective action requirements, 
insured depository institutions are required to meet the following in order to qualify as “well capitalized:” (i) a common equity Tier 1 
risk-based capital ratio of at least 6.5%, (ii) a Tier 1 risk-based capital ratio of at least 8%, (iii) a total risk-based capital ratio of at least 
10% and (iv) a Tier 1 leverage ratio of 5%, and must not be subject to an order, agreement or directive mandating a specific capital 
level. 

Economic Growth Act. In May 2018, the Economic Growth, Regulatory Relief, and Consumer Protection Act (the “Economic 
Growth Act”), was enacted to modify or eliminate certain financial reform rules and regulations, including some implemented under 
the Dodd-Frank Act. While the Economic Growth Act maintains most of the regulatory structure established by the Dodd-Frank Act, 
it amends certain aspects of the regulatory framework for small depository institutions with assets of less than $10 billion and for 
large banks with assets of more than $50 billion. Many of these amendments could result in meaningful regulatory changes.   

3514 

 
 
 
 
 
 
 
 
 
 
 
The Economic Growth Act, among other matters, expands the definition of qualified mortgages which may be held by a financial 
institution and simplifies the regulatory capital rules for financial institutions and their holding companies with total consolidated 
assets of less than $10 billion by instructing the federal banking regulators to establish a single “Community Bank Leverage Ratio” of 
between 8 and 10 percent. Any qualifying depository institution or its holding company that exceeds the “Community Bank Leverage 
Ratio” will be considered to have met generally applicable leverage and risk-based regulatory capital requirements and any qualifying 
depository institution that exceeds the new ratio will be considered “well-capitalized” under the prompt corrective action rules. 
Effective January 1, 2020, the Community Bank Leverage Ratio was 9.0%. In April 2020, pursuant to the CARES Act, the federal 
bank regulatory agencies announced the issuance of two interim final rules, effective immediately, to provide temporary relief to 
community banking organizations.  Under the interim final rules, the Community Bank Leverage Ratio requirement is a minimum of 
8% for the remainder of calendar year 2020, 8.5% for calendar year 2021, and 9% thereafter.  The Company and the Bank have 
chosen to not utilize the new Community Bank Leverage Ratio due to the Company’s size and complexity, including its commercial 
real estate and construction lending concentrations and significant off-balance sheet funding commitments.    

In addition, the Economic Growth Act includes regulatory relief in the areas of examination cycles, call reports, mortgage disclosures 
and risk weights for certain high-risk commercial real estate loans. 

Recent Accounting Pronouncements 

See Note 1 to the accompanying audited financial statements for a description of recent accounting pronouncements including the 
respective dates of adoption and expected effects on the Company’s financial position and results of operations.   

Comparison of Financial Condition at December 31, 2020 and December 31, 2019 

During the year ended December 31, 2020, total assets increased by $511.3 million to $5.53 billion. The increase was primarily 
attributable to increases in loans receivable and cash and cash equivalents.   

Cash and cash equivalents were $563.7 million at December 31, 2020, an increase of $343.5 million, or 156.1%, from $220.2 million 
at December 31, 2019.  During 2020, the increase was primarily related to excess funds held at the Federal Reserve Bank after 
repayment of FHLBank overnight borrowings. The additional funds were primarily the result of increases in deposits. 

The Company’s available for sale securities increased $40.7 million, or 10.9%, compared to December 31, 2019.  The increase was 
primarily due to the purchase of FNMA and GNMA fixed-rate multi-family mortgage-backed securities and agency collateralized 
mortgage obligation securities, partially offset by calls of municipal securities and normal monthly payments received related to the 
portfolio of mortgage-backed securities.  The available-for-sale securities portfolio was 7.5% of total assets at both December 31, 
2020 and 2019, respectively. 

Net loans increased $142.8 million from December 31, 2019, to $4.30 billion at December 31, 2020.  Excluding FDIC-assisted 
acquired loans and mortgage loans held for sale, total gross loans (including the undisbursed portion of loans) increased $202.0 
million, or 4.1%, from December 31, 2019 to December 31, 2020. Increases primarily occurred in commercial real estate loans, other 
residential (multi-family) loans, one- to four-family residential mortgage loans and commercial business loans.  Outstanding and 
undisbursed balances of commercial real estate loans increased $59.5 million, or 4.0%, one- to four-family residential loans increased 
$77.6 million, or 15.3%, and other residential (multi-family) loans increased $155.1 million, or 17.9%.  Partially offsetting the 
increases in these loans were a reduction of $72.8 million, or 5.2%, in construction loans, a decrease of $65.7 million, or 43.3%, in 
consumer auto loans and a decrease of $28.6 million, or 22.5%, in the FDIC-assisted acquired loan portfolios. 

Other real estate owned and repossessions were $1.9 million at December 31, 2020, a decrease of $3.6 million, or 66.0%, from $5.5 
million at December 31, 2019.  The decrease was primarily due to sales of other real estate properties and properties which were not 
acquired through foreclosure during the period, and is discussed in more detail in the Non-performing Assets section below. 

Total liabilities increased $484.7 million from $4.41 billion at December 31, 2019 to $4.90 billion at December 31, 2020. The increase 
was primarily attributable to an increase in deposits, subordinated notes and securities sold under reverse repurchase agreements, 
partially offset by decreases in short-term borrowings. 

Total deposits increased $556.8 million, or 14.1%, from $3.96 billion at December 31, 2019 to $4.52 billion at December 31, 
2020.  Transaction account balances increased $887.1 million compared to December 31, 2019.  Non-interest-bearing checking 
account balances increased $297.7 million and interest-bearing transaction accounts increased $589.4 million.  The increase in 
transaction accounts were primarily a result of increased customers in the CDARS reciprocal program, money market deposit 
accounts, and certain NOW account types.  Customer retail certificates initiated through our banking center network decreased by 
$186.1 million during the year ended December 31, 2020.  Brokered deposits, including CDARS program purchased funds, were 
$158.7 million at December 31, 2020, a decrease of $213.0 million from $371.7 million at December 31, 2019. In 2020, the brokered 

3615 

 
 
 
 
 
 
 
 
 
 
 
The Economic Growth Act, among other matters, expands the definition of qualified mortgages which may be held by a financial 

institution and simplifies the regulatory capital rules for financial institutions and their holding companies with total consolidated 

assets of less than $10 billion by instructing the federal banking regulators to establish a single “Community Bank Leverage Ratio” of 

between 8 and 10 percent. Any qualifying depository institution or its holding company that exceeds the “Community Bank Leverage 

Ratio” will be considered to have met generally applicable leverage and risk-based regulatory capital requirements and any qualifying 

depository institution that exceeds the new ratio will be considered “well-capitalized” under the prompt corrective action rules. 

Effective January 1, 2020, the Community Bank Leverage Ratio was 9.0%. In April 2020, pursuant to the CARES Act, the federal 

bank regulatory agencies announced the issuance of two interim final rules, effective immediately, to provide temporary relief to 

community banking organizations.  Under the interim final rules, the Community Bank Leverage Ratio requirement is a minimum of 

8% for the remainder of calendar year 2020, 8.5% for calendar year 2021, and 9% thereafter.  The Company and the Bank have 

chosen to not utilize the new Community Bank Leverage Ratio due to the Company’s size and complexity, including its commercial 

real estate and construction lending concentrations and significant off-balance sheet funding commitments.    

In addition, the Economic Growth Act includes regulatory relief in the areas of examination cycles, call reports, mortgage disclosures 

and risk weights for certain high-risk commercial real estate loans. 

Recent Accounting Pronouncements 

See Note 1 to the accompanying audited financial statements for a description of recent accounting pronouncements including the 

respective dates of adoption and expected effects on the Company’s financial position and results of operations.   

Comparison of Financial Condition at December 31, 2020 and December 31, 2019 

During the year ended December 31, 2020, total assets increased by $511.3 million to $5.53 billion. The increase was primarily 

attributable to increases in loans receivable and cash and cash equivalents.   

Cash and cash equivalents were $563.7 million at December 31, 2020, an increase of $343.5 million, or 156.1%, from $220.2 million 

at December 31, 2019.  During 2020, the increase was primarily related to excess funds held at the Federal Reserve Bank after 

repayment of FHLBank overnight borrowings. The additional funds were primarily the result of increases in deposits. 

The Company’s available for sale securities increased $40.7 million, or 10.9%, compared to December 31, 2019.  The increase was 

primarily due to the purchase of FNMA and GNMA fixed-rate multi-family mortgage-backed securities and agency collateralized 

mortgage obligation securities, partially offset by calls of municipal securities and normal monthly payments received related to the 

portfolio of mortgage-backed securities.  The available-for-sale securities portfolio was 7.5% of total assets at both December 31, 

2020 and 2019, respectively. 

Net loans increased $142.8 million from December 31, 2019, to $4.30 billion at December 31, 2020.  Excluding FDIC-assisted 

acquired loans and mortgage loans held for sale, total gross loans (including the undisbursed portion of loans) increased $202.0 

million, or 4.1%, from December 31, 2019 to December 31, 2020. Increases primarily occurred in commercial real estate loans, other 

residential (multi-family) loans, one- to four-family residential mortgage loans and commercial business loans.  Outstanding and 

undisbursed balances of commercial real estate loans increased $59.5 million, or 4.0%, one- to four-family residential loans increased 

$77.6 million, or 15.3%, and other residential (multi-family) loans increased $155.1 million, or 17.9%.  Partially offsetting the 

increases in these loans were a reduction of $72.8 million, or 5.2%, in construction loans, a decrease of $65.7 million, or 43.3%, in 

consumer auto loans and a decrease of $28.6 million, or 22.5%, in the FDIC-assisted acquired loan portfolios. 

Other real estate owned and repossessions were $1.9 million at December 31, 2020, a decrease of $3.6 million, or 66.0%, from $5.5 

million at December 31, 2019.  The decrease was primarily due to sales of other real estate properties and properties which were not 

acquired through foreclosure during the period, and is discussed in more detail in the Non-performing Assets section below. 

Total liabilities increased $484.7 million from $4.41 billion at December 31, 2019 to $4.90 billion at December 31, 2020. The increase 

was primarily attributable to an increase in deposits, subordinated notes and securities sold under reverse repurchase agreements, 

partially offset by decreases in short-term borrowings. 

Total deposits increased $556.8 million, or 14.1%, from $3.96 billion at December 31, 2019 to $4.52 billion at December 31, 

2020.  Transaction account balances increased $887.1 million compared to December 31, 2019.  Non-interest-bearing checking 
account balances increased $297.7 million and interest-bearing transaction accounts increased $589.4 million.  The increase in 
transaction accounts were primarily a result of increased customers in the CDARS reciprocal program, money market deposit 
accounts, and certain NOW account types.  Customer retail certificates initiated through our banking center network decreased by 
$186.1 million during the year ended December 31, 2020.  Brokered deposits, including CDARS program purchased funds, were 
$158.7 million at December 31, 2020, a decrease of $213.0 million from $371.7 million at December 31, 2019. In 2020, the brokered 
deposits were allowed to mature without replacement as other deposit categories increased.     

The Company’s Federal Home Loan Bank advances were $-0- at both December 31, 2020 and 2019.  At December 31, 2020, there 
were no borrowings from the FHLBank.  At December 31, 2019, there were no borrowings from the FHLBank, other than overnight 
borrowings, which are included in the short term borrowings category.  The Company utilizes both overnight borrowings and short-
term FHLBank advances depending on relative interest rates.   

15 

Short term borrowings and other interest-bearing liabilities decreased $226.7 million from $228.2 million at December 31, 2019 to 
$1.5 million at December 31, 2020.  The short term borrowings included no overnight FHLBank borrowings at December 31, 2020 
and $196.0 million at December 31, 2019.  

Securities sold under reverse repurchase agreements with customers increased $80.0 million, or 95.1%, from $84.2 million at 
December 31, 2019 to $164.2 million at December 31, 2020. These balances fluctuate over time based on customer demand for this 
product. 

Total stockholders' equity increased $26.6 million, from $603.1 million at December 31, 2019 to $629.7 million at December 31, 
2020.  The Company recorded net income of $59.3 million for the year ended December 31, 2020.  Accumulated other comprehensive 
income increased $20.9 million due to increases in the fair value of available-for-sale investment securities and the fair value of cash 
flow hedges.  In addition, total stockholders’ equity increased $1.8 million due to stock option exercises.  Dividends declared on 
common stock, which decreased total stockholders’ equity, were $33.3 million. Total stockholders’ equity also decreased $22.1 
million due to repurchases of the Company’s common stock. 

Results of Operations and Comparison for the Years Ended December 31, 2020 and 2019 

General 

Net income decreased $14.3 million, or 19.4%, during the year ended December 31, 2020, compared to the year ended December 31, 
2019.  Net income was $59.3 million for the year ended December 31, 2020 compared to $73.6 million for the year ended December 
31, 2019.  This decrease was due to an increase in provision for loan losses of $9.7 million, or 158.1%, an increase in non-interest 
expenses of $8.1 million, or 7.0%, and a decrease in net interest income of $3.3 million, or 1.8%, partially offset by an increase in 
non-interest income of $4.1 million, or 13.2%, and a decrease in provision for income taxes of $2.7 million, or 16.2%.  Net income 
available to common shareholders was $59.3 million for the year ended December 31, 2020 compared to $73.6 million for the year 
ended December 31, 2019. 

Total Interest Income 

Total interest income decreased $17.3 million, or 7.4%, during the year ended December 31, 2020 compared to the year ended 
December 31, 2019. The decrease was due to an $18.1 million, or 8.1%, decrease in interest income on loans, offset by a $792,000, or 
6.6%, increase in interest income on investment securities and other interest-earning assets.  Interest income on loans decreased in 
2020 compared to 2019 due to lower average rates of interest, partially offset by higher average balances of loans.  Interest income 
from investment securities and other interest-earning assets increased during 2020 compared to 2019 due to higher average balances of 
investments and other interest-earning assets, partially offset by lower average rates of interest.  

Interest Income – Loans 

During the year ended December 31, 2020 compared to the year ended December 31, 2019, interest income on loans decreased due to 
lower average interest rates, partially offset by higher average balances.  Interest income decreased $30.6 million as the result of lower 
average interest rates on loans.  The average yield on loans decreased from 5.37% during the year ended December 31, 2019 to 4.66% 
during the year ended December 31, 2020. Offsetting this decrease was an increase of $12.5 million in interest income as a result of 
higher average loan balances, which increased from $4.16 billion during the year ended December 31, 2019, to $4.40 billion during 
the year ended December 31, 2020.  The decreased yields in most loan categories was primarily a result of decreased LIBOR and 
Federal Funds interest rates.  In 2020, the Company also originated $121 million of PPP loans, which have a much lower yield 
compared to the overall loan portfolio.  

On an on-going basis, the Company has estimated the cash flows expected to be collected from the acquired loan pools. For each of 
the loan portfolios acquired, the cash flow estimates have increased, based on the payment histories and the collection of certain loans, 
thereby reducing loss expectations of certain loan pools, resulting in adjustments to be spread on a level-yield basis over the remaining 
expected lives of the loan pools.  The entire amount of the discount adjustment has been and will be accreted to interest income over 
time.  For the years ended December 31, 2020 and 2019, the adjustments increased interest income and pre-tax income by $5.6 million 
and $7.4 million, respectively.      

37
16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of December 31, 2020, the remaining accretable yield adjustment that will affect interest income was $2.0 million.  Of the 
remaining adjustments affecting interest income, we expect to recognize $1.5 million of interest income during 2021. We adopted the 
new accounting standard related to accounting for credit losses as of January 1, 2021.  With the adoption of this standard, there is no 
reclassification of discounts from non-accretable to accretable subsequent to December 31, 2020.  All adjustments made prior to 
December 31, 2020 will continue to be accreted to interest income. Apart from the yield accretion, the average yield on loans was 
4.53% during the year ended December 31, 2020, compared to 5.19% during the year ended December 31, 2019, as a result of lower 
current market rates on adjustable rate loans and new loans originated during the year.  

In October 2018, the Company entered into an interest rate swap transaction as part of its ongoing interest rate management strategies 
to hedge the risk of its floating rate loans.  The notional amount of the swap was $400 million with a termination date of October 6, 
2025.  Under the terms of the swap, the Company received a fixed rate of interest of 3.018% and paid a floating rate of interest equal 
to one-month USD-LIBOR.  The floating rate reset monthly and net settlements of interest due to/from the counterparty also occurred 
monthly.  To the extent that the fixed rate of interest exceeded one-month USD-LIBOR, the Company received net interest settlements 
which were recorded as loan interest income. If USD-LIBOR exceeded the fixed rate of interest in future periods, the Company was 
required to pay net settlements to the counterparty and recorded those net payments as a reduction of interest income on loans.  

In March 2020, the Company and its swap counterparty mutually agreed to terminate the $400 million interest rate swap prior to its 
contractual maturity.  The Company received a payment of $45.9 million from its swap counterparty as a result of this termination.   
This $45.9 million, less the accrued interest portion and net of deferred income taxes, is reflected in the Company’s stockholders’ 
equity as Accumulated Other Comprehensive Income and a portion of it will be accreted to interest income on loans monthly through 
the original contractual termination date of October 6, 2025.  This will have the effect of reducing Accumulated Other Comprehensive 
Income and increasing Net Interest Income and Retained Earnings over the period. The Company recorded loan interest income of 
$7.7 million and $3.1 million during the years ending December 31, 2020 and 2019, respectively, related to this interest rate swap. 

Interest Income - Investments and Other Interest-earning Assets 

Interest income on investments increased $2.2 million in the year ended December 31, 2020 compared to the year ended December 
31, 2019.  Interest income increased $2.9 million as a result of an increase in average balances from $326.5 million during the year 
ended December 31, 2019, to $426.4 million during the year ended December 31, 2020.  Interest income decreased $715,000 due to a 
decrease in average interest rates from 3.08% during the year ended December 31, 2019 to 2.88% during the year ended December 31, 
2020, due to lower market rates of interest on investment securities purchased during 2020 compared to securities already in the 
portfolio.  In addition, some securities with higher yields matured or were called prior to their maturity dates.   

Interest income on other interest-earning assets decreased $1.4 million in the year ended December 31, 2020 compared to the year 
ended December 31, 2019.  Interest income decreased $2.7 million due to a decrease in average interest rates from 2.14% during the 
year ended December 31, 2019, to 0.19% during the year ended December 31, 2020. Market interest rates earned on balances held at 
the Federal Reserve Bank were significantly lower in 2020 due to significant reductions in the federal funds rate of interest. Interest 
income increased $1.3 million as a result of an increase in average balances from $87.8 million during the year ended December 31, 
2019, to $246.1 million during the year ended December 31, 2020.  Average balances increased due to higher balances held at the 
Federal Reserve Bank due to increases in customer deposit balances. 

Total Interest Expense 

Total interest expense decreased $14.0 million, or 25.7%, during the year ended December 31, 2020, when compared with the year 
ended December 31, 2019, due to a decrease in interest expense on deposits of $13.1 million, or 28.8%, a decrease in interest expense 
on short-term borrowings and repurchase agreements of $3.0 million, or 81.4%, and a decrease in interest expense on subordinated 
debentures issued to capital trust of $391,000, or 38.4%. Partially offsetting these decreases, interest expense on subordinated notes 
increased $2.5 million, or 56.0%, due to additional subordinated notes issued in 2020. 

Interest Expense - Deposits 

Interest on demand deposits decreased $2.5 million due to a decrease in average rates from 0.53% during the year ended December 31, 
2019, to 0.38% during the year ended December 31, 2020.  Partially offsetting that decrease, interest on demand deposits increased 
$1.7 million due to an increase in average balances from $1.51 billion in the year ended December 31, 2019, to $1.87 billion in the 
year ended December 31, 2020.  The decrease in average interest rates of interest-bearing demand deposits was primarily a result of 
decreased market interest rates on these types of accounts. Demand deposit balances increased substantially during the COVID-19 
pandemic in 2020.  Both business and personal deposit balances increased during the year. 

17 
38

 
 
 
 
 
 
 
 
 
 
 
Interest expense on time deposits decreased $10.6 million as a result of a decrease in average rates of interest from 2.19% during the 
year ended December 31, 2019, to 1.55% during the year ended December 31, 2020.  In addition, interest expense on time deposits 
decreased $1.7 million due to a decrease in average balances of time deposits from $1.72 billion during the year ended December 31, 
2019, to $1.64 billion during the year ended December 31, 2020.  A large portion of the Company’s certificate of deposit portfolio 
matures within six to eighteen months and therefore reprices fairly quickly; this is consistent with the portfolio over the past several 
years.  Older certificates of deposit that renewed or were replaced with new deposits generally resulted in the Company paying a lower 
rate of interest due to market interest rate decreases during 2020.  Time deposit balances decreased due to maturity of retail and 
brokered time deposits during 2020.  Due to the significant increases in non-time deposits, it was not necessary to replace the brokered 
deposits. 

Interest Expense - FHLBank Advances, Short-term Borrowings and Repurchase Agreements, Subordinated Debentures 
Issued to Capital Trust and Subordinated Notes 

FHLBank term advances were not utilized during the years ended December 31, 2020 and 2019. The Company had a higher amount 
of overnight borrowings from the FHLBank in 2020, as discussed below. 

Interest expense on short-term borrowings and repurchase agreements decreased $2.1 million due to average rates that decreased from 
1.40% in the year ended December 31, 2019, to 0.37% in the year ended December 31, 2020.  The decrease was due to decreases in 
market interest rates and a change in the mix of funding during the period, with more overnight borrowings from the FHLBank in 
2019 than 2020. In addition to this decrease, interest expense on short-term borrowings and repurchase agreements decreased 
$845,000 due to a decrease in average balances from $260.0 million during the year ended December 31, 2019, to $183.5 million 
during the year ended December 31, 2020. The decrease in average balances was due to fewer overnight borrowings from the 
FHLBank in 2020. 

During the year ended December 31, 2020, compared to the year ended December 31, 2019, interest expense on subordinated 
debentures issued to capital trusts decreased $391,000 due to lower average interest rates.  The average interest rate was 3.95% in 
2019, compared to 2.44% in 2020.  The interest rate on subordinated debentures is a floating rate indexed to the three-month LIBOR 
interest rate.  There was no change in the average balance of the subordinated debentures between 2020 and 2019.   

In August 2016, the Company issued $75 million of 5.25% fixed-to-floating rate subordinated notes due August 15, 2026.  The notes 
were sold at par, resulting in net proceeds, after underwriting discounts and commissions and other issuance costs, of approximately 
$73.5 million.  In June 2020, the Company issued $75.0 million of 5.50% fixed-to-floating rate subordinated notes due June 15, 
2030.  The notes were sold at par, resulting in net proceeds, after underwriting discounts and commissions and other issuance costs, of 
approximately $73.5 million. In both cases, the issuance costs are amortized over the expected life of the notes, which is five years 
from the issuance date, and therefore impact the overall interest expense on the notes. Interest expense on subordinated notes 
increased $2.4 million due to an increase in average balances from $74.1 million during the year ended December 31, 2019 to $115.3 
million during the year ended December 31, 2020. Interest expense on the subordinated notes increased $9,000 due to average rates 
that increased from 5.91% in the year ended December 31, 2019, to 5.92% in the year ended December 31, 2020.  

Net Interest Income 

Net interest income for the year ended December 31, 2020 decreased $3.3 million, or 1.8%, to $177.1 million, compared to $180.4 
million for the year ended December 31, 2019. Net interest margin was 3.49% for the year ended December 31, 2020, compared to 
3.95% for the year ended December 31, 2019, a decrease of 46 basis points.  In both years, the Company’s net interest income and 
margin were positively impacted by the increases in expected cash flows from the FDIC-assisted acquired loan pools and the resulting 
increase to accretable yield, which was discussed previously in “Interest Income – Loans” and is discussed in Note 3 of the 
accompanying audited financial statements.  The positive impact of these changes on the years ended December 31, 2020 and 2019 
were increases in interest income of $5.6 million and $7.4 million, respectively, and increases in net interest margin of 11 basis points 
and 16 basis points, respectively.  Excluding the positive impact of the additional yield accretion, net interest margin decreased 41 
basis points during the year ended December 31, 2020.  The decrease in net interest margin was due to significantly declining market 
interest rates, a change in asset mix with increases in lower-yielding investments and cash equivalents and the issuance of additional 
subordinated notes in 2020. 

The Company's overall interest rate spread decreased 39 basis points, or 10.7%, from 3.62% during the year ended December 31, 
2019, to 3.23% during the year ended December 31, 2020. The decrease was due to an 85 basis point decrease in the weighted average 
yield on interest-earning assets, partially offset by a 46 basis point decrease in the weighted average rate paid on interest-bearing 
liabilities. In comparing the two years, the yield on loans decreased 71 basis points, the yield on investment securities decreased 20 
basis points and the yield on other interest-earning assets decreased 195 basis points. The rate paid on deposits decreased 48 basis 
points, the rate paid on subordinated debentures issued to capital trust decreased 151 basis points, the rate paid on short-term 
borrowings decreased 103 basis points, and the rate paid on subordinated notes increased one basis point.  

3918 

 
 
 
 
 
 
 
 
For additional information on net interest income components, refer to the "Average Balances, Interest Rates and Yields" table in this 
Report.  

Provision for Loan Losses and Allowance for Loan Losses 

In the first quarter of 2020, pursuant to the CARES Act and guidance from the SEC and FASB, we elected to delay adoption of the 
new accounting standard (CECL) related to accounting for credit losses.  Our financial statements for the year ended December 31, 
2020, are prepared under the existing incurred loss methodology standard for accounting for loan losses. 

Management records a provision for loan losses in an amount it believes is sufficient to result in an allowance for loan losses that will 
cover current net charge-offs as well as risks believed to be inherent in the loan portfolio of the Bank. The amount of provision 
charged against current income is based on several factors, including, but not limited to, past loss experience, current portfolio mix, 
actual and potential losses identified in the loan portfolio, economic conditions, and internal as well as external reviews.  The levels of 
non-performing assets, potential problem loans, loan loss provisions and net charge-offs fluctuate from period to period and are 
difficult to predict. 

Worsening economic conditions from the COVID-19 pandemic, higher inflation or interest rates, or other factors may lead to 
increased losses in the portfolio and/or requirements for an increase in loan loss provision expense. Management maintains various 
controls in an attempt to limit future losses, such as a watch list of possible problem loans, documented loan administration policies 
and loan review staff to review the quality and anticipated collectability of the portfolio. Additional procedures provide for frequent 
management review of the loan portfolio based on loan size, loan type, delinquencies, financial analysis, on-going correspondence 
with borrowers and problem loan work-outs. Management determines which loans are potentially uncollectible, or represent a greater 
risk of loss, and makes additional provisions to expense, if necessary, to maintain the allowance at a satisfactory level. 

The provision for loan losses for the year ended December 31, 2020 increased $9.7 million, to $15.9 million, compared with $6.2 
million for the year ended December 31, 2019.  At December 31, 2020 and December 31, 2019, the allowance for loan losses was 
$55.7 million and $40.3 million, respectively.  Total net charge-offs were $422,000 and $4.3 million for the years ended December 31, 
2020 and 2019, respectively. During the year ended December 31, 2020, a substantial portion of net charge-offs were in the consumer 
category. The Company experienced net recoveries in some of the other loan categories.  In response to a more challenging consumer 
credit environment, the Company tightened its underwriting guidelines on automobile lending beginning in the latter part of 2016.  
Management took this step in an effort to improve credit quality in the portfolio and lower delinquencies and charge-offs.  In February 
2019, the Company ceased providing indirect lending services to automobile dealerships. These actions also reduced origination 
volume and, as such, the outstanding balance of the Company's automobile loans declined approximately $66 million in the year 
ended December 31, 2020.  At December 31, 2020, indirect automobile loans totaled approximately $48 million.  We expect this total 
balance will be largely paid off in the next year.   General market conditions and unique circumstances related to individual borrowers 
and projects contributed to the level of provisions and charge-offs.  In 2020, due to the COVID-19 pandemic and its effects on the 
overall economy and unemployment, the Company increased its provisions for loan losses and increased its allowance for loan losses, 
even though actual realized net charge-offs were very low.  Collateral and repayment evaluations of all assets categorized as potential 
problem loans, non-performing loans or foreclosed assets were completed with corresponding charge-offs or reserve allocations made 
as appropriate.    

All FDIC-acquired loans were grouped into pools based on common characteristics and were recorded at their estimated fair values, 
which incorporated estimated credit losses at the acquisition date.  These loan pools have been systematically reviewed by the 
Company to determine the risk of losses that may exceed those identified at the time of the acquisition.  Techniques used in 
determining risk of loss are similar to those used to determine the risk of loss for the legacy Great Southern Bank portfolio, with most 
focus being placed on those loan pools which include larger loan relationships and those loan pools which exhibit higher risk 
characteristics.  Review of the acquired loan portfolio also includes a review of financial information, collateral valuations and 
customer interaction to determine if additional reserves are warranted. 

The Bank’s allowance for loan losses as a percentage of total loans, excluding FDIC-assisted acquired loans, was 1.32% and 1.00% at 
December 31, 2020 and 2019, respectively.  Management considers the allowance for loan losses adequate to cover losses inherent in 
the Bank’s loan portfolio at December 31, 2020, based on recent reviews of the Bank’s loan portfolio and current economic 
conditions. If current economic conditions were to last longer than anticipated or deteriorate further or management’s assessment of 
the loan portfolio were to change, additional loan loss provisions could be required, thereby adversely affecting the Company’s future 
results of operations and financial condition.  

Effective January 1, 2021, we adopted the CECL accounting standard.  This accounting standard requires FDIC-insured institutions 
and their holding companies (banking organizations) to recognize credit losses expected over the life of certain financial assets. CECL 

19 
40

 
 
 
 
 
 
 
 
 
covers a broader range of assets than the current incurred loss method of recognizing credit losses and generally results in earlier 
recognition of credit losses. 

Non-performing Assets 

Non-performing assets acquired through FDIC-assisted transactions, including foreclosed assets and potential problem loans, are not 
included in the totals or in the discussion of non-performing loans, potential problem loans and foreclosed assets below.  These assets 
were initially recorded at their estimated fair values as of their acquisition dates and are accounted for in pools; therefore, these loan 
pools were analyzed rather than the individual loans. The overall performance of the loan pools acquired in each of the five  FDIC-
assisted transactions has been better than original expectations as of the acquisition dates.   

As a result of changes in balances and composition of the loan portfolio, changes in economic and market conditions that occur from 
time to time, and other factors specific to a borrower's circumstances, the level of non-performing assets will fluctuate.  

Non-performing assets, excluding all FDIC-assisted acquired assets, at December 31, 2020, were $3.8 million, a decrease of $4.4 
million from $8.2 million at December 31, 2019.  Non-performing assets, excluding all FDIC-assisted acquired assets, as a percentage 
of total assets were 0.07% at December 31, 2020, compared to 0.16% at December 31, 2019.    

Compared to December 31, 2019, non-performing loans decreased $1.5 million to $3.0 million at December 31, 2020, and foreclosed 
assets decreased $2.9 million to $777,000 at December 31, 2020.  Non-performing one-to four-family residential loans comprised $1.6 
million, or 51.6%, of the total non-performing loans at December 31, 2020.  Non-performing consumer loans comprised $771,000, or 
25.3%, of the total non-performing loans at December 31, 2020.  Non-performing commercial real estate loans comprised $587,000, 
or 19.3%, of total non-performing loans at December 31, 2020.  Non-performing commercial business loans comprised $114,000, or 
3.8%, of total non-performing loans at December 31, 2020. 

Non-performing Loans. Activity in the non-performing loans category during the year ended December 31, 2020, was as follows: 

Beginning 
Balance, 
January 1     

Additions to 
Non- 
Performing 

Removed 
from Non- 
Performing     

Transfers to 
Potential 
Problem 
Loans 

Transfers to 
Foreclosed 
Assets and 

Repossessions     

(In Thousands) 

Charge- 
Offs 

    Payments     

Ending 
Balance, 
December 31 

$ 

—    $ 
—   
—   
—   

—    $ 
—   
—   
—   

—    $ 
—   
—   
—   

—    $ 
—   
—   
—   

—    $ 
—   
—   
—   

—    $ 
—   
—   
—   

—    $ 
—   
—   
—   

— 
— 
— 
— 

1,477   
—   
632   
1,235   
1,175   

1,366   
—   
107   
—   
                   496   

(283)   
—   
(94)   
—   
                  (39)   

(304)   
—   
—   
—   
                (113)   

(134)   
—   
—   
—   
                     (96)   

(29)   
—   
—   
—   
        (193)   

(522)   
—   
(58)   
(1,121)   
           (459)   

1,571 
— 
587 
114 
                   771 

One- to four-family 
   construction 
Subdivision construction  
Land development 
Commercial construction  
One- to four-family 
   residential 
Other residential 
Commercial real estate 
Other commercial 
Consumer 

Total  

$           4,519    $                1,969    $               (416)    $                (417)    $                   (230)    $        (222)    $        (2,160)    $                3,043 

At December 31, 2020, the non-performing one- to four-family residential category included 23 loans, nine of which were added 
during 2020.  The largest relationship in this category was added in 2020 totaling $274,000, or 17.5% of the total category, which is 
collateralized by a residential home in the Kansas City, Mo. area. Subsequent to December 31, 2020 this loan was paid off. The non-
performing consumer category included 65 loans, 24 of which were added during 2020, and the majority of which are  indirect and 
used automobile loans. The non-performing commercial real estate category included two loans. One loan was added and then 
removed from non-performing during 2020 after completing six consecutive months of timely payments. The largest relationship in 
this category was added in 2019 totaling $495,000, or 84.4% of the total category, and was collateralized by a multi-tenant building in 
Arkansas.  The non-performing commercial business category included two loans, neither of which was added during 2020.  The 
largest relationship in this category was added in 2018, and totaled $75,000, or 65.6% of the total category. The previous la rgest 
relationship in this category of $1.1 million paid off during 2020. 

In the table above, loans that were modified under the guidance provided by the CARES Act are not non-performing loans as they are 
current under their modified terms.  For additional information about these loan modifications, see the “Loan Modifications” section 
of this report.   

4120 

 
 
 
 
 
  
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
Other Real Estate Owned and Repossessions. Of the total $1.9 million of other real estate owned and repossessions at December 31, 
2020, $446,000 represents the fair value of foreclosed and repossessed assets related to loans acquired in FDIC-assisted transactions 
and $654,000 represents properties which were not acquired through foreclosure. The foreclosed and other assets acquired in the 
FDIC-assisted transactions and the properties not acquired through foreclosure are not included in the following table and discussion 
of other real estate owned and repossessions.  Because sales and write-downs of foreclosed and repossessed properties exceeded 
additions, total foreclosed assets and repossessions decreased.  Activity in foreclosed assets and repossessions during the year ended 
December 31, 2020, was as follows:   

Beginning 
Balance, 
January 1 

    Additions     

ORE and 
Repossession 
Sales 

Capitalized 
Costs 

ORE and 
Repossession 
Write-Downs     

Ending 
Balance, 
December 31 

(In Thousands) 

One- to four-family construction 
Subdivision construction  
Land development 
Commercial construction 
One- to four-family residential 
Other residential 
Commercial real estate 
Commercial business 
Consumer 

$ 

—    $ 

689   
1,816   
—   
601   
—   
—   
—   
545   

—    $ 
—   
—   
—   
134   
—   
—   
—   
1,144   

—    $ 

(464)   
(715)   
—   
(624)   
—   
—   
—   
(1,536)   

—    $ 
126   
—   
—   
—   
—   
—   
—   
—   

—    $ 

(88)   
(851)   
—   
—   
—   
—   
—   
—   

Total  

$ 

3,651    $ 

1,278    $ 

(3,339)    $ 

126    $ 

(939)    $ 

— 
263 
250 
— 
111 
— 
— 
— 
153 

777 

At December 31, 2020, the land development category of foreclosed assets consisted of one property in the Camdenton, Mo. area and 
had a balance of $250,000 after a valuation write-down and price reduction.  During 2020, two of the three properties in the land 
development category were sold.  The subdivision construction category of foreclosed1.1 assets consisted of one property in the 
Branson, Mo. area that had a balance of $263,000 after a valuation write-down.  The one- to four-family category of foreclosed assets 
consisted of one property in western Missouri, which was added during 2020 with a balance of $111,000.  The amount of additions 
and sales under consumer loans are due to a higher volume of repossessions of automobiles, which generally are subject to a shorter 
repossession process.  The Company experienced increased levels of delinquencies and repossessions in indirect and used automobile 
loans throughout 2016 and 2017.  The level of delinquencies and repossessions in indirect and used automobile loans decreased in 
2018 through 2020. 

Potential Problem Loans. Potential problem loans decreased $58,000 during the year ended December 31, 2020, from $4.4 million at 
December 31, 2019 to $4.3 million at December 31, 2020. This decrease was primarily due to $1.7 million in payments on potential 
problem loans, $124,000 in loan charge offs, and $123,000 in loans removed from potential problems and transferred to the non-
performing category. Partially offsetting this decrease was the addition of $2.0 million of loans to potential problem loans. Potential 
problem loans are loans which management has identified through routine internal review procedures as having possible credit 
problems that may cause the borrowers difficulty in complying with current repayment terms. These loans are not reflected in non-
performing assets, but are considered in determining the adequacy of the allowance for loan losses.  Activity in the potential problem 
loans category during the year ended December 31, 2020, was as follows: 

Beginning 
Balance, 
January 1    

Additions to 
Potential 
Problem 

Removed 
from Potential 
Problem 

Transfers to 
Non- 
Performing 

Transfers to 
Foreclosed 
Assets and 
Repossessions   

Charge-
Offs 

Payments 

Ending 
Balance, 
December 31 

$ 

One- to four-family 
   construction 
Subdivision construction  
Land development 
Commercial construction    
One- to four-family 
   residential 
Other residential 
Commercial real estate 
Other commercial 
Consumer 

—    $ 
—   
—   
—   

791   
—   
3,078   
—   
512   

—    $ 
24   
—   
—   

304   
—   
1,081   
—   
572   

—    $ 
—   
—   
—   

—   
—   
—   
—   
(34)   

(In Thousands) 

—    $ 
—   
—   
—   

(83)   
—   
—   
—   
(40)   

—    $ 
—   
—   
—   

—   
—   
—   
—   
(70)   

$ 

— 
—   
—   
—   

$ 

— 
(3)   
—   
—   

— 
—   
—   
—   
(124)   

(149) 

—   
(1,308)   
—   
(228)   

Total  

$ 

4,381    $ 

1,981    $ 

(34)    $ 

(123)    $ 

(70)    $ 

(124)    $ 

(1,688)    $ 

— 
21 
— 
— 

863 
— 
2,851 
— 
588 

4,323 

4221 

 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
   
 
 
 
 
 
   
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
At December 31, 2020, the commercial real estate category of potential problem loans included three loans, two of which were added 
during 2020.  The largest relationship in this category (added during 2018), totaling $1.8 million, or 62.3% of the total category, is 
collateralized by a mixed use commercial retail building.  Payments were current on this relationship at December 31, 2020.   One 
relationship, which totaled $1.2 million and was outstanding at December 31, 2019, paid off in 2020.  The one- to four-family 
residential category of potential problem loans included 18 loans, five of which were added during 2020. The consumer categor y of 
potential problem loans included 52 loans, 38 of which were added during 2020, and the majority of which were indirect and used 
automobile loans. 

Loans Classified “Watch” 

The Company reviews the credit quality of its loan portfolio using an internal grading system that classifies loans as “Satisfactory,” 
“Watch,” “Special Mention,” “Substandard” and “Doubtful.” Loans classified as “Watch” are being monitored because of indications 
of potential weaknesses or deficiencies that may require future classification as special mention or substandard. During 2020, loans 
classified as “Watch” increased $27.4 million, from $37.4 million at December 31, 2019 to $64.8 million at December 31, 2020.  This 
increase was primarily due to the addition of two unrelated loan relationships involving eight total loans. One relationship totaled 
$14.3 million and was collateralized by a shopping center project. The other relationship totaled $11.9 million and was collateralized 
by multiple indoor recreational facilities. See Note 3 of the accompanying audited financial statements for further discussion of the
Company’s loan grading system.

Non-Interest Income 

Non-interest income for the year ended December 31, 2020 was $35.1 million compared with $31.0 million for the year ended 
December 31, 2019. The increase of $4.1 million, or 13.2%, was primarily as a result of the following items: 

Net gains on loan sales:  Net gains on loan sales increased $5.5 million compared to the prior year.  The increase was due to an 
increase in originations of fixed-rate loans during 2020 compared to 2019.  Fixed rate single-family mortgage loans originated are 
generally subsequently sold in the secondary market.   

Other income:  Other income increased $855,000 compared to the prior year. In 2020, the Company recognized approximately 
$734,000 of additional fee income related to newly-originated interest rate swaps in the Company’s back-to-back swap program with 
loan customers and swap counterparties when compared to 2019. The Company also recognized approximately $784,000 in income 
related to scheduled payments and exit fees of certain tax credit partnerships during 2020, compared to $525,000 during 2019. In 
2019, the Company recognized gains totaling $677,000 from the sale of, or recovery of, receivables and assets that were acquired 
several years prior in FDIC-assisted transactions, with no similar sales or recoveries in the current year. 

Service charges, debit card and ATM fees:  Service charges, debit card and ATM fees decreased $2.2 million compared to the prior 
year. This decrease was primarily due to a decrease in overdraft and insufficient funds fees on customer accounts. This was due to 
both a reduction in usage by customers and a decision near the end of the first quarter of 2020 to waive (through August 31, 2020) 
certain fees for customers in response to the COVID-19 pandemic. The effects of that decision were felt during the second and third 
quarters of 2020. In addition, the Company recorded less in debit card and ATM fees due to a reduction in debit card and ATM  usage. 
Also during 2020, $200,000 in additional expenses were netted against ATM fee income due to the conversion to a new debit card 
processing system.  

Non-Interest Expense 

Total non-interest expense increased $8.1 million, or 7.0%, from $115.1 million in the year ended December 31, 2019, to $123.2 
million in the year ended December 31, 2020.  The Company’s efficiency ratio for the year ended December 31, 2020 was 58.07%, an 
increase from 54.48% for 2019.  The higher efficiency ratio in 2020 was primarily due to an increase in non-interest expense, partially 
offset by an increase in total revenue. In the year ended December 31, 2020, the Company’s efficiency ratio was negatively impacted 
by an increase in salaries and employee benefits expense and positively impacted by an increase in income related to loan sales.  In the 
year ended December 31, 2019, the Company’s efficiency ratio was positively impacted by a decrease in expense on other real estate 
and repossessions and negatively impacted by an increase in salaries and employee benefits expense. The Company’s ratio of non-
interest expense to average assets was 2.31% for the year ended December 31, 2020 compared to 2.37% for the year ended December 
31, 2019.  This decrease was primarily due to an increase in average assets. Average assets for the year ended December 31, 2020, 
increased $468.4 million, or 9.6%, from the year ended December 31, 2019, primarily due to increases in loans receivable and cas h 
and cash equivalents. 

4322 

 
 
 
 
 
 
 
 
 
 
 
The following were key items related to the increase in non-interest expense for the year ended December 31, 2020 as compared to the 
year ended December 31, 2019: 

Salaries and employee benefits:  Salaries and employee benefits increased $7.6 million in the year ended December 31, 2020 
compared to the prior year. The increase was primarily due to annual employee compensation merit increases and increased incentives 
in lending, including mortgage lending activities as noted above, and operations areas. Total salaries and benefits expense in the 
mortgage lending area increased $2.4 million compared to the previous year. Additionally, in March 2020, the Company approved a 
special cash bonus to all employees totaling $1.1 million in response to the COVID-19 pandemic. In August 2020, the Company paid 
a second special cash bonus to all employees totaling $1.1 million in response to the pandemic.  

Net occupancy expense:  Net occupancy expense increased $1.4 million in the year ended December 31, 2020 compared to the year 
ended December 31, 2019.  This was primarily related to increased depreciation on new ATM/ITMs and ATM operating software 
upgrades implemented during the fourth quarter of 2019. Also included in net occupancy expense for 2020 were COVID-19-related 
expenses for various items such as cleaning services, equipment, costs to set up remote work sites and other items. 

Insurance:  Insurance expense increased $390,000 in 2020 compared to the prior year. This increase was primarily due to an increase 
in FDIC deposit insurance premiums.  In 2019, the Bank had a credit with the FDIC for a portion of premiums previously paid to the 
deposit insurance fund. The deposit insurance fund balance was sufficient to cause no premium to be due for the last six months of 
2019.  

Partnership tax credit:  Partnership tax credit expense decreased $285,000 in the year ended December 31, 2020 compared to 2019.  
The Company periodically invests in certain tax credits and amortizes those investments over the period that the tax credits are used.  
The tax credit period for certain of these credits ended in 2020 and so the final amortization of the investment in those credits also 
ended in 2020. 

Provision for Income Taxes 

For the years ended December 31, 2020 and 2019, the Company's effective tax rate was 18.9% and 18.3%, respectively.  These 
effective rates were lower than the statutory federal tax rate of 21%, due primarily to the utilization of certain investment tax credits 
and to tax-exempt investments and tax-exempt loans, which reduced the Company’s effective tax rate.  The Company’s effective tax 
rate may fluctuate in future periods as it is impacted by the level and timing of the Company’s utilization of tax credits and the level of 
tax-exempt investments and loans and the overall level of pre-tax income.  The Company's effective income tax rate is currently 
generally expected to remain below the statutory rate due primarily the factors noted above. The Company currently expects its 
effective tax rate (combined federal and state) will be approximately 18.5% to 19.5% in future periods.  

Average Balances, Interest Rates and Yields 

The following table presents, for the periods indicated, the total dollar amount of interest income from average interest-earning assets 
and the resulting yields, as well as the interest expense on average interest-bearing liabilities, expressed both in dollars and rates, and 
the net interest margin. Average balances of loans receivable include the average balances of non-accrual loans for each period. 
Interest income on loans includes interest received on non-accrual loans on a cash basis. Interest income on loans includes the 
amortization of net loan fees, which were deferred in accordance with accounting standards. Net fees included in interest income were 
$6.6 million, $4.0 million and $3.5 million for 2020, 2019 and 2018, respectively. Tax-exempt income was not calculated on a tax 
equivalent basis. The table does not reflect any effect of income taxes. 

4423 

 
 
 
 
 
 
 
 
Dec. 31, 
2020(2) 

Yield/ 
Rate 

Year Ended 
December 31, 2020 

Year Ended 
December 31, 2019 

Year Ended 
December 31, 2018 

Average 
Balance 

  Interest   

Yield/ 
Rate 

Average 
Balance 

  Interest   

Yield/ 
Rate 

Average 
Balance 

  Interest   

Yield/ 
Rate 

(Dollars In Thousands) 

Interest-earning assets: 
Loans receivable: 
  One- to four-family residential 
  Other residential 
  Commercial real estate 
  Construction 
  Commercial business 
  Other loans 
  Industrial revenue bonds (1) 

3.62 %    $ 
4.18  
4.14  
4.34  
3.89  
5.14  
4.43  

652,096 
930,529 
  1,526,618 
665,546 
325,397 
283,678 
15,395   

  $  29,099 

  43,902    4.72  
  69,437    4.55  
  32,443    4.87  
  14,070    4.32  
  15,184    5.35  
829    5.38  

 4.46 %    $  532,051 
  812,412 
  1,443,435 
  706,581 
  258,606 
  387,854 
14,841   

  $ 

27,450 
43,931    5.41  
74,256    5.14  
41,767    5.91  
13,234    5.12  
21,511    5.55  
898    6.05  

 5.16 %    $  449,917 
  761,115 
  1,325,398 
  569,570 
  285,125 
  499,131 
20,563 

  $  22,924 

 5.10 % 

  38,863    5.11  
  64,605    4.87  
  31,198    5.48  
  14,104    4.95  
  25,250    5.06  
  1,282    6.23  

   Total loans receivable 

4.29  

  4,399,259 

  204,964    4.66  

 4,155,780 

  223,047    5.37  

  3,910,819 

  198,226    5.07  

Investment securities (1) 
Other interest-earning assets 

2.98  
0.25  

426,383 
246,110   

  12,262    2.88  
477    0.19  

  326,450 
87,767   

10,066    3.08  
1,881    2.14  

  201,330 
104,220 

5,835    2.90  
1,888    1.81  

   Total interest-earning assets 
Non-interest-earning assets: 
  Cash and cash equivalents 
  Other non-earning assets 
   Total assets 

Interest-bearing liabilities: 
  Interest-bearing 
   demand and savings 
  Time deposits 
  Total deposits 
  Short-term borrowings, 
    repurchase agreements 
    and other interest-bearing 
    liabilities 
  Subordinated debentures 
    issued to capital trust 
  Subordinated notes 
  FHLB advances 

   Total interest-bearing 
     liabilities 
Non-interest-bearing liabilities: 
  Demand deposits 
  Other liabilities 
     Total liabilities 
Stockholders’ equity 
   Total liabilities and 
     stockholders’ equity 

3.80  

  5,071,752   

  217,703    4.29  

 4,569,997   

234,994    5.14  

  4,216,369 

  205,949    4.88  

93,832 
157,842 
  $  5,323,426 

92,315 
192,695 
  $ 4,855,007 

97,796 
189,161 
  $  4,503,326 

0.22  
1.00  
0.53  

  $  1,867,166 
1,636,205   
  3,503,371 

7,096    0.38  
25,335    1.55  
  32,431    0.93  

  $ 1,507,518 
   1,716,786   
 3,224,304 

7,971    0.53  
37,599    2.19  
45,570    1.41  

  $  1,531,375 
   1,375,508 
  2,906,883 

5,982    0.39  
  21,975    1.60  
  27,957    0.96  

0.02  

1.81  
5.84  
—  

183,498 

675    0.37  

  260,024 

3,635    1.40  

  137,257 

765    0.56  

25,774 
115,335 
—   

628    2.44  
6,831    5.92  
—    —  

25,774 
74,070 
—   

1,019    3.95  
4,378    5.91  
—    —  

25,774 
73,772 
190,245 

953    3.70  
4,097    5.55  
3,985    2.09  

0.72  

  3,827,978   

40,565    1.06  

 3,584,172   

54,602    1.52  

  3,333,931 

  37,757    1.13  

826,900 
46,111 
  4,700,989 
622,437 

  665,606 
33,592 
 4,283,370 
571,637 

  649,357 
21,530 
  4,004,818 
498,508 

  $  5,323,426 

  $ 4,855,007 

  $  4,503,326 

3.08 %   

  $  177,138    3.23 %   
    3.49 %   

Net interest income: 
Interest rate spread 
Net interest margin* 
Average interest-earning 
   assets to average interest- 
   bearing liabilities 
*  Defined as the Company's net interest income divided by total interest-earning assets. 
(1) Of the total average balance of investment securities, average tax-exempt investment securities were $55.9 million, $41.7 million and $53.6 million for 2020, 2019 
and 2018, respectively. In addition, average tax-exempt industrial revenue bonds were $20.0 million, $20.8 million and $24.8 million in 2020, 2019 and 2018, 
respectively. Interest income on tax-exempt assets included in this table was $2.2 million, $2.4 million and $3.1 million for 2020, 2019 and 2018, respectively. 
Interest income net of disallowed interest expense related to tax-exempt assets was $2.0 million, $2.2 million and $2.9 million for 2020, 2019 and 2018, 
respectively. 

  $  180,392    3.62 %   
    3.95 %   

  $  168,192    3.75 % 
    3.99 % 

127.5  % 

132.5 % 

126.5 % 

(2) The yield/rate on loans at December 31, 2020 does not include the impact of the accretable yield (income) on loans acquired in the FDIC-assisted transactions.  See 

“Net Interest Income” for a discussion of the effect on 2020 results of operations. 

4524 

 
 
   
 
   
 
   
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
 
  
 
 
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
 
 
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
   
 
  
 
  
 
 
 
 
 
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
  
 
 
 
 
   
  
 
 
 
 
   
  
 
 
 
 
   
  
  
   
 
 
   
  
  
 
 
   
  
  
 
 
   
  
  
 
 
   
  
 
 
   
  
 
 
   
  
 
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
 
  
 
 
 
 
 
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
 
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
  
 
 
 
 
   
  
 
 
 
   
  
 
 
 
   
  
  
   
 
 
   
  
  
 
 
   
  
  
 
 
   
  
  
 
 
 
   
  
 
 
 
   
  
 
 
 
   
  
  
   
 
 
   
  
  
 
 
   
  
  
 
 
   
  
  
 
 
   
  
 
 
   
  
 
 
   
  
 
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
   
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
   
  
 
 
 
   
  
 
 
 
   
  
 
 
 
 
 
 
 
Rate/Volume Analysis 

The following table presents the dollar amount of changes in interest income and interest expense for major components of interest-
earning assets and interest-bearing liabilities for the periods shown. For each category of interest-earning assets and interest-bearing 
liabilities, information is provided on changes attributable to (i) changes in rate (i.e., changes in rate multiplied by old volume) and (ii) 
changes in volume (i.e., changes in volume multiplied by old rate). For purposes of this table, changes attributable to both rate and 
volume, which cannot be segregated, have been allocated proportionately to volume and rate. Tax-exempt income was not calculated 
on a tax equivalent basis. 

Year Ended  
December 31, 2020 vs.  
December 31, 2019 

Year Ended  
December 31, 2019 vs.  
December 31, 2018 

Increase (Decrease)  
Due to 

  Rate 

  Volume 

Total 
Increase 
(Decrease) 

Increase (Decrease)  
Due to 

Rate 

  Volume 

Total 
Increase 
(Decrease) 

(In Thousands) 

Interest-earning assets: 
Loans receivable 
Investment securities  
Other interest-earning assets 
Total interest-earning assets 
Interest-bearing liabilities: 
Demand deposits 
Time deposits 
Total deposits 
Short-term borrowings, repurchase 

agreements and other interest-bearing 
liabilities 

Subordinated debentures issued 
   to capital trust 
Subordinated notes 
FHLBank advances 
Total interest-bearing liabilities 
Net interest income 

$ 

(30,621 )  $ 
(715 ) 
(2,745 ) 
(34,081 ) 

12,538    $ 
2,911   
1,341   
16,790   

(18,083 )  $ 
2,196   
(1,404 ) 
(17,291 ) 

12,028   $ 
395  
51  
12,474  

12,793   $ 
3,836  
(58 ) 
16,571  

(2,531 ) 
(10,571 ) 
(13,102 ) 

1,656   
(1,693 ) 
(37 ) 

(875 ) 
(12,264 ) 
(13,139 ) 

2,081  
9,362  
11,443  

)
(92  
6,262  
6,170  

(2,115 ) 

(845 ) 

(2,960 ) 

1,802  

1,068  

(391 ) 
9  
—  
(15,599 ) 
(18,482 )  $ 

$ 

—   
2,444   
—   
1,562   
15,228    $ 

(391 ) 
2,453   
—   
(14,037 ) 
(3,254 )  $ 

66  
276  
—  
13,587  
(1,113 )  $ 

—  
5  
(3,985 ) 
3,258  
13,313   $ 

24,821  
4,231  
(7 ) 
29,045  

1,989  
15,624  
17,613  

2,870  

66  
281  
(3,985 ) 
16,845  
12,200  

Results of Operations and Comparison for the Years Ended December 31, 2019 and 2018 

General 

Net income increased $6.5 million, or 9.7%, during the year ended December 31, 2019, compared to the year ended December 31, 
2018.  Net income was $73.6 million for the year ended December 31, 2019 compared to $67.1 million for the year ended December 
31, 2018.  This increase was due to an increase in net interest income of $12.2 million, or 7.3%, a decrease in provision for  loan losses 
of $1.0 million, or 14.0%, and a decrease in non-interest expenses of $172,000, or 0.1%, partially offset by a decrease in non-interest 
income of $5.3 million, or 14.5%, and an increase in provision for income taxes of $1.6 million, or 10.8%.  Net income availa ble to 
common shareholders was $73.6 million for the year ended December 31, 2019 compared to $67.1 million for the year ended 
December 31, 2018. 

Total Interest Income 

Total interest income increased $29.0 million, or 14.1%, during the year ended December 31, 2019 compared to the year ended 
December 31, 2018. The increase was due to a $24.8 million, or 12.5%, increase in interest income on loans and a $4.2 million, or 
54.7%, increase in interest income on investment securities and other interest-earning assets.  Interest income on loans increased in 
2019 compared to 2018 due to higher average rates of interest and higher average balances of loans.  Interest income from investment 
securities and other interest-earning assets increased during 2019 compared to 2018 due to higher average rates of interest and higher 
average balances. 

Interest Income – Loans 

During the year ended December 31, 2019 compared to the year ended December 31, 2018, interest income on loans increased due  to 
higher average interest rates and higher average balances.  Interest income increased $12.0 million as the result of higher average 
interest rates on loans.  The average yield on loans increased from 5.07% during the year ended December 31, 2018 to 5.37% during 

4625 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
   
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
the year ended December 31, 2019.  Interest income increased $12.8 million as a result of higher average loan balances, which 
increased from $3.91 billion during the year ended December 31, 2018, to $4.16 billion during the year ended December 31, 2019.  
The higher average balances were primarily due to organic loan growth in commercial real estate loans, one- to four- family 
residential loans, and other residential (multi-family) loans, partially offset by decreases in consumer loans.   

On an on-going basis, the Company has estimated the cash flows expected to be collected from the acquired loan pools. For each of 
the loan portfolios acquired, the cash flow estimates have increased, based on the payment histories and the collection of certain loans, 
thereby reducing loss expectations of certain loan pools, resulting in adjustments to be spread on a level-yield basis over the remaining 
expected lives of the loan pools.  The entire amount of the discount adjustment has been and will be accreted to interest income over 
time.  For the years ended December 31, 2019 and 2018, the adjustments increased interest income and pre-tax income by $7.4 million 
and $5.1 million, respectively.      

As of December 31, 2019, the remaining accretable yield adjustment that will affect interest income was $7.6 million.  Of the 
remaining adjustments affecting interest income, we expect to recognize $5.6 million of interest income during 2020. Apart from the 
yield accretion, the average yield on loans was 5.19% during the year ended December 31, 2019, compared to 4.94% during the year 
ended December 31, 2018, as a result of higher current market rates on adjustable rate loans and new loans originated during the year.  

As noted previously, in October 2018, the Company entered into an interest rate swap transaction as part of its ongoing interest rate 
management strategies to hedge the risk of its floating rate loans.  The notional amount of the swap is $400 million with a termination 
date of October 6, 2025.  Under the terms of the swap, the Company received a fixed rate of interest of 3.018% and paid a floating rate 
of interest equal to one-month USD-LIBOR.  The floating rate reset monthly and net settlements of interest due to/from the 
counterparty also occurred monthly.  The floating rate of interest was 1.710% at December 31, 2019.  Therefore, at that time, the 
Company received net interest settlements which were recorded as loan interest income, to the extent that the fixed rate of interest 
exceeded one-month USD-LIBOR.  If USD-LIBOR had exceeded the fixed rate of interest, the Company was required to pay net 
settlements to the counterparty and record those net payments as a reduction of interest income on loans.  The Company recorded loan 
interest income of $3.1 million and $673,000 during the years ending December 31, 2019 and 2018, respectively, related to this 
interest rate swap. 

Interest Income - Investments and Other Interest-earning Assets 

Interest income on investments increased $4.2 million in the year ended December 31, 2019 compared to the year ended December 
31, 2018.  Interest income increased $3.8 million as a result of an increase in average balances from $201.3 million during the year 
ended December 31, 2018, to $326.5 million during the year ended December 31, 2019.  Average balances of securities increased 
primarily due to significant purchases of securities in 2019.  Interest income increased $395,000 due to an increase in average interest 
rates from 2.90% during the year ended December 31, 2018 to 3.08% during the year ended December 31, 2019, due to higher market 
rates of interest on investment securities and a decrease in the volume of prepayments on mortgage-backed securities.   

Interest income on other interest-earning assets decreased $7,000 in the year ended December 31, 2019 compared to the year ended 
December 31, 2018.  Interest income decreased $58,000 as a result of a decrease in average balances from $104.2 million during the 
year ended December 31, 2018, to $87.8 million during the year ended December 31, 2019.  Interest income increased $51,000 due to 
an increase in average interest rates from 1.81% during the year ended December 31, 2018, to 2.14% during the year ended December 
31, 2019, primarily due to higher market rates of interest on other interest-bearing deposits in financial institutions.   

Total Interest Expense 

Total interest expense increased $16.8 million, or 44.6%, during the year ended December 31, 2019, when compared with the year 
ended December 31, 2018, due to an increase in interest expense on deposits of $17.6 million, or 63.0%, an increase in interest 
expense on short-term borrowings and repurchase agreements of $2.9 million, or 375.2%, an increase in interest expense on 
subordinated notes of $281,000, or 6.9%, and an increase in interest expense on subordinated debentures issued to capital trust of 
$66,000, or 6.9%. Partially offsetting these increases, interest expense decreased $4.0 million, or 100%, due to having no FHLB 
advances outstanding during the year ended December 31, 2019. 

Interest Expense - Deposits 

Interest on demand deposits increased $2.1 million due to an increase in average rates from 0.39% during the year ended December 
31, 2018, to 0.53% during the year ended December 31, 2019.  Partially offsetting that increase, interest on demand deposits decreased 
$92,000 due to a decrease in average balances from $1.53 billion in the year ended December 31, 2018, to $1.51 billion in the year 
ended December 31, 2019.  The increase in average interest rates of interest-bearing demand deposits was primarily a result of 
increased market interest rates on these types of accounts from December 2016 through the first half of 2019. 

4726 

 
 
 
 
 
 
 
 
 
 
 
Interest expense on time deposits increased $9.4 million as a result of an increase in average rates of interest from 1.60% during the 
year ended December 31, 2018, to 2.19% during the year ended December 31, 2019.  In addition, interest expense on time deposits 
increased $6.3 million due to an increase in average balances of time deposits from $1.38 billion during the year ended December 31, 
2018, to $1.72 billion during the year ended December 31, 2019.  A large portion of the Company’s certificate of deposit portfolio 
matures within six to eighteen months and therefore reprices fairly quickly; this is consistent with the portfolio over the past several 
years.  Older certificates of deposit that renewed or were replaced with new deposits generally resulted in the Company paying a 
higher rate of interest due to market interest rate increases in 2018 and the first half of 2019.  The increase in average balances of time 
deposits was primarily a result of increases in brokered deposits, including CDARS program purchased funds, and increases in 
deposits originated through the Company’s internet deposit acquisition channels. 

Interest Expense - FHLBank Advances, Short-term Borrowings and Structured Repurchase Agreements, Subordinated 
Debentures Issued to Capital Trust and Subordinated Notes 

FHLBank advances were not utilized during the year ended December 31, 2019. The Company had a higher amount of overnight 
borrowings from the FHLBank in 2019, as discussed below. 

Interest expense on short-term borrowings and repurchase agreements increased $1.8 million due to average rates that increased from 
0.56% in the year ended December 31, 2018, to 1.40% in the year ended December 31, 2019.  The increase was due to increases in 
market interest rates and a change in the mix of funding during the year, with more overnight borrowings from the FHLBank in 2019. 
In addition to this increase, interest expense on short-term borrowings and repurchase agreements increased $1.1 million due to an 
increase in average balances from $137.3 million during the year ended December 31, 2018, to $260.0 million during the year ended 
December 31, 2019.  

During the year ended December 31, 2019, compared to the year ended December 31, 2018, interest expense on subordinated 
debentures issued to capital trusts increased $66,000 due to slightly higher average interest rates.  The average interest rate was 3.70% 
in 2018, compared to 3.95% in 2019.  There was no change in the average balance of the subordinated debentures between 2019 and 
2018.   

In August 2016, the Company issued $75 million of 5.25% fixed-to-floating rate subordinated notes due August 15, 2026.  The notes 
were sold at par, resulting in net proceeds, after underwriting discounts and commissions and other issuance costs, of approximately 
$73.5 million.  These issuance costs are amortized over the expected life of the notes, which is five years from the issuance date, and 
therefore impact the overall interest expense on the notes. Interest expense on the subordinated notes increased $276,000 due to 
average rates that increased from 5.55% in the year ended December 31, 2018, to 5.91% in the year ended December 31, 2019. 

Net Interest Income 

Net interest income for the year ended December 31, 2019 increased $12.2 million, or 7.3%, to $180.4 million, compared to $168.2 
million for the year ended December 31, 2018. Net interest margin was 3.95% for the year ended December 31, 2019, compared to 
3.99% in 2018, a decrease of four basis points.  In both years, the Company’s net interest income and margin were positively impacted 
by the increases in expected cash flows from the FDIC-assisted acquired loan pools and the resulting increase to accretable yield, 
which was discussed previously in “Interest Income – Loans” and is discussed in Note 4 of the accompanying audited financial 
statements.  The positive impact of these changes on the years ended December 31, 2019 and 2018 were increases in interest income 
of $7.4 million and $5.1 million, respectively, and increases in net interest margin of 16 basis points and 12 basis points, respectively.  
Excluding the positive impact of the additional yield accretion, net interest margin decreased eight basis points during the year ended 
December 31, 2019.  The decrease in net interest margin is primarily due to an increase in the average interest rates on interest-bearing 
demand and time deposits and an increase in the average interest rate on short term borrowings and repurchase agreements including 
overnight borrowings from the FHLBank, partially offset by increased yields in most loan categories and higher overall yields on 
investments and interest-earning deposits at the Federal Reserve Bank. 

The Company's overall interest rate spread decreased 13 basis points, or 3.5%, from 3.75% during the year ended December 31, 2018, 
to 3.62% during the year ended December 31, 2019. The decrease was due to a 39 basis point increase in the weighted average rate 
paid on interest-bearing liabilities, partially offset by a 26 basis point increase in the weighted average yield on interest-earning assets. 
In comparing the two years, the yield on loans increased 30 basis points, the yield on investment securities increased 18 basis points 
and the yield on other interest-earning assets increased 33 basis points. The rate paid on deposits increased 45 basis points, the rate 
paid on FHLBank advances decreased 209 basis points, the rate paid on subordinated debentures issued to capital trust increased 25 
basis points, the rate paid on short-term borrowings increased 84 basis points, and the rate paid on subordinated notes increased 36 
basis points. 

For additional information on net interest income components, refer to the "Average Balances, Interest Rates and Yields" table in this 
Report.  

4827 

 
 
 
 
 
 
 
 
 
Provision for Loan Losses and Allowance for Loan Losses 

The provision for loan losses for the year ended December 31, 2019 decreased $1.0 million, to $6.2 million, compared with $7.2 
million for the year ended December 31, 2018.  At December 31, 2019 and December 31, 2018, the allowance for loan losses was 
$40.3 million and $38.4 million, respectively.  Total net charge-offs were $4.3 million and $5.2 million for the years ended December 
31, 2019 and 2018, respectively. During the year ended December 31, 2019, $2.8 million of the $4.3 million of net charge-offs were in 
the consumer auto category.  In response to a more challenging consumer credit environment, the Company tightened its underwriting 
guidelines on automobile lending beginning in the latter part of 2016.  Management took this step in an effort to improve credit quality 
in the portfolio and lower delinquencies and charge-offs.  In February 2019, the Company ceased providing indirect lending services 
to automobile dealerships. These actions also reduced origination volume and, as such, the outstanding balance of the Company's 
automobile loans declined approximately $102 million in the year ended December 31, 2019.  At December 31, 2019, indirect 
automobile loans totaled approximately $109 million.  We expect this total balance will be largely paid off in the next year.   General 
market conditions and unique circumstances related to individual borrowers and projects contributed to the level of provisions and 
charge-offs.  Collateral and repayment evaluations of all assets categorized as potential problem loans, non-performing loans or 
foreclosed assets were completed with corresponding charge-offs or reserve allocations made as appropriate.    

The Bank’s allowance for loan losses as a percentage of total loans, excluding FDIC-assisted acquired loans, was 1.00% and 0.98% at 
December 31, 2019 and December 31, 2018, respectively.   

Non-performing Assets 

Non-performing assets acquired through FDIC-assisted transactions, including foreclosed assets and potential problem loans, are not 
included in the totals or in the discussion of non-performing loans, potential problem loans and foreclosed assets below.  These assets 
were initially recorded at their estimated fair values as of their acquisition dates and are accounted for in pools; therefore, these loan 
pools are analyzed rather than the individual loans. The overall performance of the loan pools acquired in each of the five FDIC-
assisted transactions has been better than original expectations as of the acquisition dates.   

As a result of changes in balances and composition of the loan portfolio, changes in economic and market conditions that occur from 
time to time, and other factors specific to a borrower's circumstances, the level of non-performing assets will fluctuate.  

Non-performing assets, excluding all FDIC-assisted acquired assets, at December 31, 2019, were $8.2 million, a decrease of $3.6 
million from $11.8 million at December 31, 2018.  Non-performing assets, excluding all FDIC-assisted acquired assets, as a 
percentage of total assets were 0.16% at December 31, 2019, compared to 0.25% at December 31, 2018.    

Compared to December 31, 2018, non-performing loans decreased $1.8 million to $4.5 million at December 31, 2019, and foreclosed 
assets decreased $1.8 million to $3.7 million at December 31, 2019.  Non-performing one-to four-family residential loans comprised 
$1.4 million, or 30.5%, of the total $4.5 million of non-performing loans at December 31, 2019.  Non-performing consumer loans 
comprised $1.3 million, or 28.2%, of the total non-performing loans at December 31, 2019.  Non-performing commercial business 
loans comprised $1.2 million, or 27.3%, of total non-performing loans at December 31, 2019.  Non-performing commercial real estate 
loans comprised $632,000, or 14.0%, of total non-performing loans at December 31, 2019.   

Non-performing Loans. Activity in the non-performing loans category during the year ended December 31, 2019, was as follows: 

Beginning 
Balance, 
January 1 

Additions to 
Non- 
Performing 

Removed 
from Non- 
Performing 

Transfers to 
Potential 
Problem Loans 

Transfers to 
Foreclosed 
Assets and 

Repossessions  Charge-Offs  Payments 

Ending 
Balance, 
December 31 

(In Thousands) 

One- to four-family construction 
Subdivision construction  
Land development 
Commercial construction  
One- to four-family residential 
Other residential 
Commercial real estate 
Other commercial 
Consumer 

$      — 
— 
49 
— 
2,664 
— 
334 
1,437 
       1,816 

$              — 
— 
3,769 
— 
1,719 
— 
4,075 
64 
1,862 

$            — 
— 
— 
— 
— 
— 
(118) 
— 
— 

$                  — 
— 
— 
— 
 (87) 
— 
— 
— 
                 (166) 

$                —  
—  
         (3,498)  
—  
(1,831) 
—  
(2,900) 
—  
(287) 

$             — 
—  
            (220)  
—  
(490) 
—  
—  
(116) 
(1,153) 

$ 

          —      

—   $           — 
—  
— 
(100) 
—  
(596) 
—  
(759) 
(150) 
 (799) 

— 
  1,379 
— 
632 
  1,235 
       1,273 

Total  

$      6,300 

$     11,489 

$         (118) 

$               (253) 

$         (8,516) 

$      (1,979) 

$  (2,404)  $      4,519 

28 
49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
  
 
 
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
   
  
 
 
  
 
 
 
 
 
 
 
 
 
   
  
 
  
 
 
 
 
 
 
 
 
   
  
 
 
  
 
 
 
 
 
 
 
   
  
 
 
  
 
 
 
 
 
 
 
 
   
  
 
     
     
     
    
   
 
 
 
 
 
 
 
 
 
 
At December 31, 2019, the non-performing one- to four-family residential category included 23 loans, 13 of which were added during 
2019.  The largest relationship in this category was added in 2019 totaling $158,000, or 11.5% of the total category, which is 
collateralized by a residential home in the St. Louis, Mo. area. The non-performing consumer category included 111 loans, 64 of 
which were added during 2019, and the majority of which are indirect used automobile loans. The non-performing commercial 
business category included four loans, one of which was added during 2019.  The largest relationship in this category was added in 
2018, and totaled $1.1 million, or 85.7% of the total category.  This relationship is collateralized by an assignment of an interest in a 
real estate project.  The non-performing commercial real estate category included two loans, one of which was added during 2019. 
The largest relationship in this category was added in 2019 totaling $530,000, or 83.9% of the total category, and was collateralized by 
a multi-tenant building in Arkansas. 

The significant increases and decreases in non-performing loans during 2019 primarily related to one borrower. This relationship 
totaled approximately $6.7 million, with collateral consisting of commercial development ground and a single-family property in 
central Missouri and agricultural ground in Iowa.  The loans in this relationship were all cross-collateralized. This relationship was 
represented in the non-performing land development, commercial real estate and one- to four-family categories.  During 2019, the 
borrower deeded the properties to the Bank in lieu of foreclosure and this relationship was then moved to the Other Real Estate Owned 
and Repossessed category.  The land development and commercial real estate assets were then sold prior to the end of 2019. 

Other Real Estate Owned and Repossessions. Of the total $5.5 million of other real estate owned and repossessions at December 31, 
2019, $1.0 million represents the fair value of foreclosed and repossessed assets related to loans acquired in FDIC-assisted 
transactions and $871,000 represents properties which were not acquired through foreclosure. The foreclosed and other assets acquired 
in the FDIC-assisted transactions and the properties not acquired through foreclosure are not included in the following table and 
discussion of other real estate owned and repossessions.  Because sales and write-downs of foreclosed and repossessed properties 
exceeded additions, total foreclosed assets and repossessions decreased.  Activity in foreclosed assets and repossessions during the 
year ended December 31, 2019, was as follows:   

Beginning 
Balance, 
January 1 

    Additions 

Proceeds 
from Sales 

Capitalized 
Costs 
(In Thousands) 

ORE Expense 
Write-Downs 

Ending 
Balance, 
December 31 

One- to four-family construction 
Subdivision construction  
Land development 
Commercial construction 
One- to four-family residential 
Other residential 
Commercial real estate 
Commercial business 
Consumer 

$ 

—    $ 

1,092   
3,191   
—   
269   
—   
—   
—   
928   

—    $ 
—   
3,498   
—   
1,867   
—   
2,900   
—   
4,003   

—   $ 

(337 ) 
(4,196 ) 
—  
(1,555 ) 
—  
(2,900 ) 
—  
(4,386 ) 

—    $ 
101   
—   
—   
20   
—   
—   
—   
—   

—    $ 

(167 ) 
(677 ) 
—  
—  
—  
—  
—  
—  

Total  

$ 

5,480    $ 

12,268    $ 

(13,374 )  $ 

121    $ 

(844 )  $ 

— 
689 
1,816 
— 
601 
— 
— 
— 
545 

3,651 

Excluding the consumer category, during the year ended December 31, 2019, the Company reduced its foreclosed assets by $9.0 
million through asset sales.  At December 31, 2019, the land development category of foreclosed assets included three properties, the 
largest of which was located in the Branson, Mo. area and had a balance of $768,000, or 42.3% of the total category.  Of the total 
dollar amount in the land development category of foreclosed assets, 70.3% was located in the Branson, Mo. area, including the 
largest property previously mentioned.  The subdivision construction category of foreclosed assets included three properties, the 
largest of which was located in the Branson, Mo. area and had a balance of $350,000, or 50.8% of the total category.  Of the total 
dollar amount in the subdivision construction category of foreclosed assets, 90.0% is located in the Branson, Mo. area, including the 
largest property previously mentioned.  The one- to four-family category of foreclosed assets included two properties, one of which 
was added during 2019 with a balance of $291,000.  The amount of additions and sales under consumer loans are due to a higher 
volume of repossessions of automobiles, which generally are subject to a shorter repossession process.  The level of delinquencies and 
repossessions in indirect and used automobile loans decreased in 2018 and 2019 compared to 2016 and 2017, though potential 
problem loans in this category increased in 2019, as indicated below. 

The large additions and sales items in the land development and commercial real estate categories are related to the $6.7 million 
relationship discussed above under Non-Performing Loans. 

Potential Problem Loans. Potential problem loans increased $1.1 million during the year ended December 31, 2019, from $3.3 million 
at December 31, 2018 to $4.4 million at December 31, 2019. This increase was primarily due to the addition of $2.5 million of loans 
to potential problem loans.   Partially offsetting the added loans was $1.1 million in payments on potential problem loans, $154,000 in 

5029 

 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
  
 
   
 
  
 
 
 
 
   
loans removed from potential problem loans due to improvements in the credits, and $173,000 in loans transferred to the non-
performing category.  Potential problem loans are loans which management has identified through routine internal review procedures 
as having possible credit problems that may cause the borrowers difficulty in complying with current repayment terms. These loans 
are not reflected in non-performing assets, but are considered in determining the adequacy of the allowance for loan losses.  Activity 
in the potential problem loans category during the year ended December 31, 2019, was as follows: 

Beginning 
Balance, 
January 1      Additions     

Removed 
from 
Potential 
Problem 

Transfers 
to Non- 

Performing     

Transfers to 
Foreclosed 
Assets 

(In Thousands) 

Charge- 
Offs 

    Payments     

Ending 
Balance, 
December 31 

$ 

One- to four-family construction 
Subdivision construction  
Land development 
Commercial construction  
One- to four-family residential 
Other residential 
Commercial real estate 
Other commercial 
Consumer 

—   $ 
—  
—  
—  
1,044  
—  
2,053  
—  
206  

—    $ 
—   
—   
—   
104   
—   
1,931   
37   
467   

—   $ 
—  
—  
—  
(30 ) 
—  
(124 ) 
—  
—  

—    $ 
—   
—   
—   
(151 ) 
—   
—   
—   
(22 ) 

 $ 

— 
— 
— 
— 
— 
— 
— 
— 
(6 ) 

—   $ 
—  
—  
—  
—  
—  
—  
(21 ) 
(31 ) 

—   $ 
—  
—  
—  
(176 ) 
—  
(782 ) 
(16 ) 
(102 ) 

Total  

$ 

3,303   $ 

2,539    $ 

(154 )  $ 

(173 )  $ 

(6 )  $ 

(52 )  $ 

(1,076 )  $ 

— 
— 
— 
— 
791 
— 
3,078 
— 
512 

4,381 

At December 31, 2019, the commercial real estate category of potential problem loans included two loans, one of which was added 
during 2019.  The largest relationship in this category (added during 2018), totaling $1.8 million, or 60.0% of the total category, is 
collateralized by a mixed use commercial retail building.  The other relationship in the category, which totaled $1.2 million, or 40.0% 
of the total category, is collateralized by a commercial retail building.  Payments on both loans were current at December 31, 2019.  
The one- to four-family residential category of potential problem loans included 16 loans, four of which were added during 2019. The 
consumer category of potential problem loans included 55 loans, 45 of which were added during 2019.  

Non-Interest Income 

Non-interest income for the year ended December 31, 2019 was $31.0 million compared with $36.2 million for the year ended 
December 31, 2018. The decrease of $5.2 million, or 14.5%, was primarily a result of the following items: 

Gain on sale of business units:  On July 20, 2018, the Company closed on the sale of four banking centers in the Omaha, Neb., 
metropolitan market.  The Bank sold branch deposits of approximately $56 million and sold substantially all branch-related real estate, 
fixed assets and ATMs.   The Company recorded a pre-tax gain of $7.4 million on the sale during the year ended December 31, 2018.   

Other income:  Other income increased $2.8 million compared to the year ended December 31, 2018.  This increase was primarily due 
to gains totaling $677,000 in 2019 from the sale of, or recovery of, receivables and assets that were acquired several years ago in 
FDIC-assisted transactions. The Company recognized approximately $1.1 million more in income than was recognized in the prior 
year as a result of the new debit card contracts.  These contracts became effective at the beginning of 2019. The Company recognized 
approximately $787,000 in income related to interest rate swaps in the Company’s back-to-back swap program with loan customers 
and swap counterparties in 2019 compared to $50,000 in 2018.  The Company also recognized approximately $184,000 in income 
related to the exit of certain tax credit partnerships in 2019.   

Net gains on loan sales: Net gains on loan sales increased $819,000 compared to the year ended December 31, 2018. This increase 
was primarily due to an increase in originations of fixed-rate loans during 2019 compared to 2018. Fixed rate single-family mortgage 
loans originated are generally subsequently sold in the secondary market. In 2019, the Company began originating SBA loans with the 
intention of selling the guaranteed portion in the secondary market. During 2019, a gain on sale of $230,000 was recorded related to 
the Company’s SBA loan sales. 

Service charges and ATM fees:  Service charges and ATM fees decreased $797,000 compared to the year ended December 31, 2018.  
This decrease was primarily due to a decrease in net ATM transaction fees and a decrease in overdraft and insufficient funds fees on 
customer accounts due to decreased levels of such activity.  This decrease was partially offset by an increase in point-of-sale 
transaction fees due to a higher volume of such transactions in 2019.  The decrease in net ATM transaction fees resulted from less 
volume of transactions that generate such fee income and increased costs per transaction. 

5130 

 
 
 
   
   
 
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
  
 
   
 
   
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-Interest Expense 

Total non-interest expense decreased $172,000, or 0.1%, from $115.3 million in the year ended December 31, 2018, to $115.1 million 
in the year ended December 31, 2019.  The Company’s efficiency ratio for the year ended December 31, 2019 was 54.48%, a decrease 
from 56.41% for 2018.  The improvement in the ratio for 2019 was primarily due to an increase in net interest income, partially offset 
by a decrease in non-interest income due to the gain on sale of certain branches and deposits in 2018. In the year ended December 31, 
2019, the Company’s efficiency ratio was positively impacted by a decrease in expense on other real estate and repossessions and 
negatively impacted by an increase in salaries and employee benefits expense.  In the year ended December 31, 2018, the Company’s 
efficiency ratio was positively impacted by the significant gain recorded related to the sale of the Bank’s branches and deposits in 
Omaha, Neb.  The Company’s ratio of non-interest expense to average assets was 2.37% for the year ended December 31, 2019 
compared to 2.56% for the year ended December 31, 2018.  This improvement was primarily due to an increase in average assets. 
Average assets for the year ended December 31, 2019, increased $351.7 million, or 7.8%, from the year ended December 31, 2018, 
primarily due to increases in loans receivable and investment securities. 

The following were key items related to the decrease in non-interest expense for the year ended December 31, 2019 as compared to 
the year ended December 31, 2018: 

Expense on other real estate and repossessions:  Expense on other real estate and repossessions decreased $2.7 million compared to 
the year ended December 31, 2018, primarily due to decreased valuation write-downs of certain foreclosed assets of $958,000 during 
2019, compared to $3.6 million during 2018. Also, the Company recorded lower levels of expense related to consumer repossessions 
during the year ending December 31, 2019.    

Legal, audit and other professional fees:  Legal, audit and other professional fees decreased $799,000 in the year ended December 31, 
2019 compared to 2018. The decrease in 2019 was primarily due to higher fees during 2018 for professional services related to 
process improvement initiatives, fees paid to advisors for the negotiation and implementation of derivative transactions, consulting 
fees related to the ongoing implementation of an accounting system which will be utilized for the new loan loss accounting standard 
and legal costs related to the sale of the Omaha-area banking centers. During 2019, legal fees decreased as a result of fewer 
foreclosures and repossessions during the year. 

Insurance:  Insurance decreased $659,000 from the year ended December 31, 2018. This decrease was primarily due to a decrease in 
FDIC deposit insurance premiums for the final six months of 2019.  The Bank had a credit with the FDIC for a portion of premiums 
previously paid to the deposit insurance fund. The deposit insurance fund balance was sufficient to result in no premium being due for 
the second half of 2019.  

Acquired deposit intangible asset amortization:  Acquired deposit intangible amortization expense decreased $372,000 in the year 
ended December 31, 2019 when compared to 2018.  The Company generally amortizes its acquired deposit intangibles over a period 
of seven years.  The amortization of the intangible related to the InterBank acquisition was completed during the first quarter of 2019 
and the amortization of the intangible related to the Sun Security Bank acquisition was completed during the third quarter of 2018. 

Salaries and employee benefits:  Salaries and employee benefits increased $3.0 million from the prior year.  This increase was 
primarily related to increased incentives in the lending and operations areas, annual compensation merit increases, along with staffing 
additions in the lending areas, including the new loan production offices in Atlanta and Denver, which opened in late 2018. Mortgage 
lending incentives increased due to the much higher volume of loan originations during 2019. 

Net occupancy and equipment expense:  Net occupancy expense increased $589,000 in the year ended December 31, 2019 compared 
to the year ended December 31, 2018.  This increase was primarily due to increased depreciation related to new ATM/ITMs purchased 
and expenses related to ATM operating software upgrades implemented during 2019. 

Provision for Income Taxes 

For the years ended December 31, 2019 and 2018, the Company's effective tax rate was 18.3% and 18.1%, respectively.  These 
effective rates were lower than the statutory federal tax rate of 21%, due primarily to the utilization of certain investment tax credits 
and to tax-exempt investments and tax-exempt loans, which reduced the Company’s effective tax rate.   

Liquidity 

Liquidity is a measure of the Company's ability to generate sufficient cash to meet present and future financial obligations in a timely 
manner through either the sale or maturity of existing assets or the acquisition of additional funds through liability management. These 
obligations include the credit needs of customers, funding deposit withdrawals and the day-to-day operations of the Company. Liquid 
assets include cash, interest-bearing deposits with financial institutions and certain investment securities and loans. As a result of the 

5231 

 
 
 
 
 
 
 
 
 
 
 
 
Company's management of the ability to generate liquidity primarily through liability funding, management believes that the 
Company's management of the ability to generate liquidity primarily through liability funding, management believes that the 
Company's management of the ability to generate liquidity primarily through liability funding, management believes that the 
Company's management of the ability to generate liquidity primarily through liability funding, management believes that the 
Company maintains overall liquidity sufficient to satisfy its depositors' requirements and meet its customers' credit needs. At 
Company maintains overall liquidity sufficient to satisfy its depositors' requirements and meet its customers' credit needs. At 
Company maintains overall liquidity sufficient to satisfy its depositors' requirements and meet its customers' credit needs. At 
Company maintains overall liquidity sufficient to satisfy its depositors' requirements and meet its customers' credit needs. At 
December 31, 2020, the Company had commitments of approximately $132.5 million to fund loan originations, $1.18 billion of 
December 31, 2020, the Company had commitments of approximately $132.5 million to fund loan originations, $1.18 billion of 
December 31, 2020, the Company had commitments of approximately $132.5 million to fund loan originations, $1.18 billion of 
December 31, 2020, the Company had commitments of approximately $132.5 million to fund loan originations, $1.18 billion of 
unused lines of credit and unadvanced loans, and $16.1 million of outstanding letters of credit. 
unused lines of credit and unadvanced loans, and $16.1 million of outstanding letters of credit. 
unused lines of credit and unadvanced loans, and $16.1 million of outstanding letters of credit. 
unused lines of credit and unadvanced loans, and $16.1 million of outstanding letters of credit. 

December 
December 
December 
December 
2020 
2020 
2020 
2020 

December 
December 
December 
December 
2019 
2019 
2019 
2019 

December 
December 
December 
December 
2018 
2018 
2018 
2018 

  December 
  December 
  December 
  December 
2017 
2017 
2017 
2017 

December 
December 
December 
December 
2016 
2016 
2016 
2016 

Closed non-construction loans with unused  
Closed non-construction loans with unused  
Closed non-construction loans with unused  
Closed non-construction loans with unused  
   available lines 
   available lines 
   available lines 
   available lines 
  Secured by real estate (one- to four-family) 
  Secured by real estate (one- to four-family) 
  Secured by real estate (one- to four-family) 
  Secured by real estate (one- to four-family) 
  Secured by real estate (not one- to four-family) 
  Secured by real estate (not one- to four-family) 
  Secured by real estate (not one- to four-family) 
  Secured by real estate (not one- to four-family) 
  Not secured by real estate - commercial business 
  Not secured by real estate - commercial business 
  Not secured by real estate - commercial business 
  Not secured by real estate - commercial business 

$ 

$ 
$ 

$ 

Closed construction loans with unused  
Closed construction loans with unused  
Closed construction loans with unused  
Closed construction loans with unused  
   available lines 
   available lines 
   available lines 
   available lines 
  Secured by real estate (one-to four-family) 
  Secured by real estate (one-to four-family) 
  Secured by real estate (one-to four-family) 
  Secured by real estate (one-to four-family) 
  Secured by real estate (not one-to four-family) 
  Secured by real estate (not one-to four-family) 
  Secured by real estate (not one-to four-family) 
  Secured by real estate (not one-to four-family) 

Loan commitments not closed 
Loan commitments not closed 
Loan commitments not closed 
Loan commitments not closed 
  Secured by real estate (one-to four-family) 
  Secured by real estate (one-to four-family) 
  Secured by real estate (one-to four-family) 
  Secured by real estate (one-to four-family) 
  Secured by real estate (not one-to four-family) 
  Secured by real estate (not one-to four-family) 
  Secured by real estate (not one-to four-family) 
  Secured by real estate (not one-to four-family) 
  Not secured by real estate - commercial business 
  Not secured by real estate - commercial business 
  Not secured by real estate - commercial business 
  Not secured by real estate - commercial business 

164,480  $ 
164,480  $ 

164,480  $ 

164,480  $ 
22,273 
22,273 
77,411 
77,411 

22,273 
77,411 

22,273 
77,411 

155,831  $ 

155,831  $ 
19,512 
19,512 
83,782 
83,782 

155,831  $ 
155,831  $ 
19,512 
83,782 

19,512 
83,782 

150,948  $ 
11,063 
11,063 
87,480 
87,480 

11,063 
87,480 

11,063 
87,480 

150,948  $ 
150,948  $ 

150,948  $ 

133,587  $ 
10,836 
10,836 
113,317 
113,317 

10,836 
113,317 

10,836 
113,317 

133,587  $ 
133,587  $ 

133,587  $ 

42,162 
823,106 

42,162 
42,162 
823,106 
823,106 

42,162 
823,106 

48,213 
798,810 

48,213 
48,213 
798,810 
798,810 

48,213 
798,810 

37,162 
906,006 

37,162 
37,162 
906,006 
906,006 

37,162 
906,006 

20,919 
718,277 

20,919 
20,919 
718,277 
718,277 

20,919 
718,277 

123,433 
26,062 
79,937 

123,433 
123,433 
26,062 
26,062 
79,937 
79,937 

123,433 
26,062 
79,937 

10,017 
542,326 

10,017 
10,017 
542,326 
542,326 

10,017 
542,326 

85,917 
85,917 
85,917 
85,917 
45,860 
45,860 
45,860 
45,860 
699 
699 
699 
699 

69,295 
69,295 
69,295 
69,295 
92,434 
92,434 
92,434 
92,434 
— 
— 
— 
— 

24,253 
24,253 
24,253 
24,253 
104,871 
104,871 
104,871 
104,871 
405 
405 
405 
405 

23,340 
23,340 
23,340 
23,340 
156,658 
156,658 
156,658 
156,658 
4,870 
4,870 
4,870 
4,870 

15,884 
15,884 
15,884 
15,884 
119,126 
119,126 
119,126 
119,126 
7,022 
7,022 
7,022 
7,022 

The following table summarizes the Company's fixed and determinable contractual obligations by payment date as of December 31, 
2020. Additional information regarding these contractual obligations is discussed further in Notes 6, 8, 9, 10, 11, 12, 13 and 18 of the 
accompanying audited financial statements. 

The following table summarizes the Company's fixed and determinable contractual obligations by payment date as of December 31, 
The following table summarizes the Company's fixed and determinable contractual obligations by payment date as of December 31, 
2020. Additional information regarding these contractual obligations is discussed further in Notes 6, 8, 9, 10, 11, 12, 13 and 18 of the 
2020. Additional information regarding these contractual obligations is discussed further in Notes 6, 8, 9, 10, 11, 12, 13 and 18 of the 
accompanying audited financial statements. 
accompanying audited financial statements. 

The following table summarizes the Company's fixed and determinable contractual obligations by payment date as of December 31, 
2020. Additional information regarding these contractual obligations is discussed further in Notes 6, 8, 9, 10, 11, 12, 13 and 18 of the 
accompanying audited financial statements. 

$ 

$ 
$ 

1,261,908  $ 
$ 

1,261,908  $ 
1,261,908  $ 

1,261,908  $ 

1,267,877  $ 

1,267,877  $ 
1,267,877  $ 

1,267,877  $ 

1,322,188  $ 

1,322,188  $ 
1,322,188  $ 

1,322,188  $ 

1,181,804  $ 

1,181,804  $ 
1,181,804  $ 

1,181,804  $ 

923,807 

923,807 
923,807 

923,807 

One Year or 
One Year or 
One Year or 
Less 
Less 
Less 

One Year or 
Less 

Payments Due In: 
Payments Due In: 

Payments Due In: 

Payments Due In: 
Over One to 
Five 
Years 
(In Thousands) 
(In Thousands) 

Over One to 
Over One to 
Over One to 
Five 
Five 
Five 
Years 
Years 
Years 
(In Thousands) 

(In Thousands) 

Over Five 
Over Five 
Over Five 
Over Five 
Years 
Years 
Years 
Years 

Total 

Total 
Total 

Total 

Deposits without a stated maturity 
Deposits without a stated maturity 
Deposits without a stated maturity 
Deposits without a stated maturity 
Time and brokered certificates of deposit 
Time and brokered certificates of deposit 
Time and brokered certificates of deposit 
Time and brokered certificates of deposit 
Short-term borrowings 
Short-term borrowings 
Short-term borrowings 
Short-term borrowings 
Subordinated debentures 
Subordinated debentures 
Subordinated debentures 
Subordinated debentures 
Subordinated notes 
Subordinated notes 
Subordinated notes 
Subordinated notes 
Operating leases 
Operating leases 
Operating leases 
Operating leases 
Dividends declared but not paid 
Dividends declared but not paid 
Dividends declared but not paid 
Dividends declared but not paid 

$ 

$ 
$ 

$ 

$ 

$ 
$ 

$ 

$ 
$ 

$ 

3,126,111   
3,126,111   
3,126,111   
3,126,111   
1,087,279   
1,087,279   
1,087,279   
1,087,279   
165,692   
165,692   
165,692   
165,692   
—   
—   
—   
—   
—   
—   
—   
—   
1,119   
1,119   
1,119   
1,119   
4,676   
4,676   
4,676   
4,676   

4,384,877   

4,384,877   
4,384,877   

4,384,877   

$ 

$ 
$ 

$ 

$ 

—    $ 

—    $ 
—    $ 

—    $ 

—    $ 
302,600   
302,600   
302,600   
302,600   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
—   
4,188   
4,188   
4,188   
4,188   
—   
—   
—   
—   

—    $ 
—    $ 
—    $ 
913   
913   
913   
913   
—   
—   
—   
—   
25,774   
25,774   
25,774   
25,774   
148,397   
148,397   
148,397   
148,397   
4,926   
4,926   
4,926   
4,926   
—   
—   
—   
—   

3,126,111 
3,126,111 
3,126,111 
3,126,111 
1,390,792 
1,390,792 
1,390,792 
1,390,792 
165,692 
165,692 
165,692 
165,692 
25,774 
25,774 
25,774 
25,774 
148,397 
148,397 
148,397 
148,397 
10,233 
10,233 
10,233 
10,233 
4,676 
4,676 
4,676 
4,676 

306,788    $ 

306,788    $ 
306,788    $ 

306,788    $ 

180,010    $ 

180,010    $ 
180,010    $ 

180,010    $ 

4,871,675 

4,871,675 
4,871,675 

4,871,675 

The Company's primary sources of funds are customer deposits, short term borrowings at the FHLBank, other borrowings, loan 
The Company's primary sources of funds are customer deposits, short term borrowings at the FHLBank, other borrowings, loan 
The Company's primary sources of funds are customer deposits, short term borrowings at the FHLBank, other borrowings, loan 
The Company's primary sources of funds are customer deposits, short term borrowings at the FHLBank, other borrowings, loan 
repayments, unpledged securities, proceeds from sales of loans and available-for-sale securities, and funds provided from operations. 
repayments, unpledged securities, proceeds from sales of loans and available-for-sale securities, and funds provided from operations. 
repayments, unpledged securities, proceeds from sales of loans and available-for-sale securities, and funds provided from operations. 
repayments, unpledged securities, proceeds from sales of loans and available-for-sale securities, and funds provided from operations. 
The Company utilizes particular sources of funds based on the comparative costs and availability at the time. The Company has from 
The Company utilizes particular sources of funds based on the comparative costs and availability at the time. The Company has from 
The Company utilizes particular sources of funds based on the comparative costs and availability at the time. The Company has from 
The Company utilizes particular sources of funds based on the comparative costs and availability at the time. The Company has from 
time to time chosen not to pay rates on deposits as high as the rates paid by certain of its competitors and, when believed to be 
time to time chosen not to pay rates on deposits as high as the rates paid by certain of its competitors and, when believed to be 
time to time chosen not to pay rates on deposits as high as the rates paid by certain of its competitors and, when believed to be 
time to time chosen not to pay rates on deposits as high as the rates paid by certain of its competitors and, when believed to be 
appropriate, supplements deposits with less expensive alternative sources of funds. 
appropriate, supplements deposits with less expensive alternative sources of funds. 
appropriate, supplements deposits with less expensive alternative sources of funds. 
appropriate, supplements deposits with less expensive alternative sources of funds. 

At December 31, 2020 and 2019, the Company had these available secured lines and on-balance sheet liquidity: 

At December 31, 2020 and 2019, the Company had these available secured lines and on-balance sheet liquidity: 
At December 31, 2020 and 2019, the Company had these available secured lines and on-balance sheet liquidity: 

At December 31, 2020 and 2019, the Company had these available secured lines and on-balance sheet liquidity: 

Federal Home Loan Bank line 
Federal Home Loan Bank line 
Federal Home Loan Bank line 
Federal Home Loan Bank line 
Federal Reserve Bank line 
Federal Reserve Bank line 
Federal Reserve Bank line 
Federal Reserve Bank line 
Interest-Bearing and Non-Interest-Bearing Deposits 
Interest-Bearing and Non-Interest-Bearing Deposits 
Interest-Bearing and Non-Interest-Bearing Deposits 
Interest-Bearing and Non-Interest-Bearing Deposits 
Unpledged Securities 
Unpledged Securities 
Unpledged Securities 
Unpledged Securities 

December 31, 2020 
December 31, 2020 
December 31, 2020 
December 31, 2020 
$1,069.3 million 
$1,069.3 million 
$1,069.3 million 
$1,069.3 million 
436.4 million 
436.4 million 
436.4 million 
436.4 million 
563.7 million 
563.7 million 
563.7 million 
563.7 million 
195.1 million 
195.1 million 
195.1 million 
195.1 million 

  December 31, 2019 
  December 31, 2019 
  December 31, 2019 
  December 31, 2019 
$867.1 million 
$867.1 million 
$867.1 million 
$867.1 million 
367.8 million 
367.8 million 
367.8 million 
367.8 million 
220.2 million 
220.2 million 
220.2 million 
220.2 million 
228.5 million 
228.5 million 
228.5 million 
228.5 million 

Statements of Cash Flows. During the years ended December 31, 2020, 2019 and 2018, the Company had positive cash flows from 
operating activities.  The Company experienced negative cash flows from investing activities during the years ended December 31, 

Statements of Cash Flows. During the years ended December 31, 2020, 2019 and 2018, the Company had positive cash flows from 
Statements of Cash Flows. During the years ended December 31, 2020, 2019 and 2018, the Company had positive cash flows from 
operating activities.  The Company experienced negative cash flows from investing activities during the years ended December 31, 
operating activities.  The Company experienced negative cash flows from investing activities during the years ended December 31, 

Statements of Cash Flows. During the years ended December 31, 2020, 2019 and 2018, the Company had positive cash flows from 
operating activities.  The Company experienced negative cash flows from investing activities during the years ended December 31, 

32 

32 
5332 

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
2020, 2019 and 2018.  The Company experienced positive cash flows from financing activities during the years ended December 31, 
2020, 2019 and 2018. 

Cash flows from operating activities for the periods covered by the Statements of Cash Flows have been primarily related to changes 
in accrued and deferred assets, credits and other liabilities, the provision for loan losses, realized gains on the sale of investment 
securities and loans, depreciation and amortization and the amortization of deferred loan origination fees and discounts (premiums) on 
loans and investments, all of which are non-cash or non-operating adjustments to operating cash flows. Net income adjusted for non-
cash and non-operating items and the origination and sale of loans held-for-sale were the primary sources of cash flows from operating 
activities. Operating activities provided cash flows of $46.0 million, $86.4 million and $94.2 million during the years ended December 
31, 2020, 2019 and 2018, respectively. 

During the years ended December 31, 2020, 2019 and 2018, investing activities used cash of $131.3 million, $295.1 million and 
$381.3 million, respectively, primarily due to the net increases and purchases of loans and investment securities and the cash paid for 
the sale of deposits and branches (2018), partially offset by cash received for the termination of interest rate derivatives (2020) and the 
sales of investment securities (2019).      

Changes in cash flows from financing activities during the periods covered by the Statements of Cash Flows are primarily due to 
changes in deposits after interest credited, changes in FHLBank advances, changes in short-term borrowings, proceeds from the 
issuance of subordinated notes, purchases of the Company’s common stock and dividend payments to stockholders.  Financing 
activities provided cash flows of $428.9 million, $226.1 million and $247.6 million during the years ended December 31, 2020, 2019 
and 2018, respectively, primarily due to increases in customer deposit balances, net increases or decreases in various borrowings and 
proceeds from the issuance of subordinated notes, partially offset by dividend payments to stockholders and purchases of the 
Company’s common stock.   

Capital Resources 

Management continuously reviews the capital position of the Company and the Bank to ensure compliance with minimum regulatory 
requirements, as well as to explore ways to increase capital either by retained earnings or other means. 

As of December 31, 2020, total stockholders’ equity and common stockholders’ equity were each $629.7 million, or 11.4% of total 
assets, equivalent to a book value of $45.79 per common share.  As of December 31, 2019, total stockholders’ equity and common 
stockholders’ equity were each $603.1 million, or 12.0% of total assets, equivalent to a book value of $42.29 per common share.  At 
December 31, 2020, the Company’s tangible common equity to tangible assets ratio was 11.3%, compared to 11.9% at December 31, 
2019.  Included in stockholders’ equity at December 31, 2020 and 2019, were unrealized gains (net of taxes) on the Company’s 
available-for-sale investment securities totaling $23.3 million and $9.0 million, respectively.  This increase in unrealized gains 
primarily resulted from lower market interest rates, which increased the fair value of the investment securities. 

Also included in stockholders’ equity at December 31, 2020, were realized gains (net of taxes) on the Company’s cash flow hedge 
(interest rate swap), which was terminated in March 2020, totaling $29.9 million.  This amount, plus associated deferred taxes, is 
expected to be accreted to interest income over the remaining term of the original interest rate swap contract, which was to end in 
October 2025.  At December 31, 2020, the remaining pre-tax amount to be recorded in interest income was $38.7 million.  The net 
effect on total stockholders’ equity over time will be no impact as the reduction of this realized gain will be offset by an increase in 
retained earnings (as the interest income flows through pre-tax income). 

Banks are required to maintain minimum risk-based capital ratios. These ratios compare capital, as defined by the risk-based 
regulations, to assets adjusted for their relative risk as defined by the regulations. Under current guidelines, which became effective 
January 1, 2015, banks must have a minimum common equity Tier 1 capital ratio of 4.50%, a minimum Tier 1 risk-based capital ratio 
of 6.00%, a minimum total risk-based capital ratio of 8.00%, and a minimum Tier 1 leverage ratio of 4.00%. To be considered "well 
capitalized," banks must have a minimum common equity Tier 1 capital ratio of 6.50%, a minimum Tier 1 risk-based capital ratio of 
8.00%, a minimum total risk-based capital ratio of 10.00%, and a minimum Tier 1 leverage ratio of 5.00%.  On December 31, 2020, 
the Bank's common equity Tier 1 capital ratio was 13.7%, its Tier 1 capital ratio was 13.7%, its total capital ratio was 14.9% and its 
Tier 1 leverage ratio was 11.8%. As a result, as of December 31, 2020, the Bank was well capitalized, with capital ratios in excess of 
those required to qualify as such.  On December 31, 2019, the Bank's common equity Tier 1 capital ratio was 13.1%, its Tier 1 capital 
ratio was 13.1%, its total capital ratio was 14.0% and its Tier 1 leverage ratio was 12.3%. As a result, as of December 31, 2019, the 
Bank was well capitalized, with capital ratios in excess of those required to qualify as such.   

The FRB has established capital regulations for bank holding companies that generally parallel the capital regulations for banks. On 
December 31, 2020, the Company's common equity Tier 1 capital ratio was 12.2%, its Tier 1 capital ratio was 12.7%, its total capital 
ratio was 17.2% and its Tier 1 leverage ratio was 10.9%.  To be considered well capitalized, a bank holding company must have a Tier 
1 risk-based capital ratio of at least 6.00% and a total risk-based capital ratio of at least 10.00%.  As of December 31, 2020, the 

5433 

 
 
 
 
 
 
 
 
 
Company was considered well capitalized, with capital ratios in excess of those required to qualify as such. On December 31, 2019, 
the Company's common equity Tier 1 capital ratio was 12.0%, its Tier 1 capital ratio was 12.5%, its total capital ratio was 15.0% and 
its Tier 1 leverage ratio was 11.8%. As of December 31, 2019, the Company was considered well capitalized, with capital ratios in 
excess of those required to qualify as such.   

In addition to the minimum common equity Tier 1 capital ratio, Tier 1 risk-based capital ratio and total risk-based capital ratio, the 
Company and the Bank have to maintain a capital conservation buffer consisting of additional common equity Tier 1 capital greater 
than 2.5% of risk-weighted assets above the required minimum levels in order to avoid limitations on paying dividends, repurchasing 
shares, and paying discretionary bonuses.   

Dividends. During the year ended December 31, 2020, the Company declared common stock cash dividends of $2.36 per share 
(56.1% of net income per common share) and paid common stock cash dividends of $2.36 per share.  This included a special cash 
dividend of $1.00 per common share declared in January 2020.  During the year ended December 31, 2019, the Company declared 
common stock cash dividends of $2.07 per share (40.3% of net income per common share) and paid common stock cash dividends of 
$2.05 per share.  This included a special cash dividend of $0.75 per common share declared in January 2019.  The Board of Directors 
meets regularly to consider the level and the timing of dividend payments.  The $0.34 per share dividend declared but unpaid as of 
December 31, 2020, was paid to stockholders in January 2021.  

Common Stock Repurchases and Issuances. The Company has been in various buy-back programs since May 1990.  During the 
years ended December 31, 2020 and 2019, the Company repurchased 529,883 shares of its common stock at an average price of 
$41.71 per share and 16,040 shares of its common stock at an average price of $52.93 per share, respectively. During the years ended 
December 31, 2020 and 2019, the Company issued 21,436 shares of stock at an average price of $30.81 per share and 125,894 shares 
of stock at an average price of $33.03 per share, respectively, to cover stock option exercises. 

Management has historically utilized stock buy-back programs from time to time as long as management believed that repurchasing 
the stock would contribute to the overall growth of shareholder value. The number of shares of stock that will be repurchased at any 
particular time and the prices that will be paid are subject to many factors, several of which are outside of the control of the Company. 
The primary factors, however, are the number of shares available in the market from sellers at any given time, the price of the stock 
within the market as determined by the market and the projected impact on the Company’s earnings per share and capital. 

Non-GAAP Financial Measures 

This document contains certain financial information determined by methods other than in accordance with GAAP. These non-GAAP 
financial measures include the ratio of tangible common equity to tangible assets. 

In calculating the ratio of tangible common equity to tangible assets, we subtract period-end intangible assets from common equity 
and from total assets.  Management believes that the presentation of these measures excluding the impact of intangible assets provides 
useful supplemental information that is helpful in understanding our financial condition and results of operations, as they provide a 
method to assess management's success in utilizing our tangible capital as well as our capital strength.  Management also believes that 
providing measures that exclude balances of intangible assets, which are subjective components of valuation, facilitates the 
comparison of our performance with the performance of our peers.  In addition, management believes that these are standard financial 
measures used in the banking industry to evaluate performance. 

These non-GAAP financial measures are supplemental and are not a substitute for any analysis based on GAAP financial measures. 
Because not all companies use the same calculation of non-GAAP measures, this presentation may not be comparable to other 
similarly titled measures as calculated by other companies. 

5534 

 
 
 
 
 
 
 
 
 
 
 
Company was considered well capitalized, with capital ratios in excess of those required to qualify as such. On December 31, 2019, 

the Company's common equity Tier 1 capital ratio was 12.0%, its Tier 1 capital ratio was 12.5%, its total capital ratio was 15.0% and 

its Tier 1 leverage ratio was 11.8%. As of December 31, 2019, the Company was considered well capitalized, with capital ratios in 

excess of those required to qualify as such.   

In addition to the minimum common equity Tier 1 capital ratio, Tier 1 risk-based capital ratio and total risk-based capital ratio, the 

Company and the Bank have to maintain a capital conservation buffer consisting of additional common equity Tier 1 capital greater 

than 2.5% of risk-weighted assets above the required minimum levels in order to avoid limitations on paying dividends, repurchasing 

shares, and paying discretionary bonuses.   

Dividends. During the year ended December 31, 2020, the Company declared common stock cash dividends of $2.36 per share 

(56.1% of net income per common share) and paid common stock cash dividends of $2.36 per share.  This included a special cash 

dividend of $1.00 per common share declared in January 2020.  During the year ended December 31, 2019, the Company declared 

common stock cash dividends of $2.07 per share (40.3% of net income per common share) and paid common stock cash dividends of 

$2.05 per share.  This included a special cash dividend of $0.75 per common share declared in January 2019.  The Board of Directors 

meets regularly to consider the level and the timing of dividend payments.  The $0.34 per share dividend declared but unpaid as of 

December 31, 2020, was paid to stockholders in January 2021.  

Common Stock Repurchases and Issuances. The Company has been in various buy-back programs since May 1990.  During the 

years ended December 31, 2020 and 2019, the Company repurchased 529,883 shares of its common stock at an average price of 

$41.71 per share and 16,040 shares of its common stock at an average price of $52.93 per share, respectively. During the years ended 

December 31, 2020 and 2019, the Company issued 21,436 shares of stock at an average price of $30.81 per share and 125,894 shares 

of stock at an average price of $33.03 per share, respectively, to cover stock option exercises. 

Management has historically utilized stock buy-back programs from time to time as long as management believed that repurchasing 

the stock would contribute to the overall growth of shareholder value. The number of shares of stock that will be repurchased at any 
particular time and the prices that will be paid are subject to many factors, several of which are outside of the control of the Company. 
The primary factors, however, are the number of shares available in the market from sellers at any given time, the price of the stock 
within the market as determined by the market and the projected impact on the Company’s earnings per share and capital. 

Non-GAAP Financial Measures 

This document contains certain financial information determined by methods other than in accordance with GAAP. These non-GAAP 
financial measures include the ratio of tangible common equity to tangible assets. 

In calculating the ratio of tangible common equity to tangible assets, we subtract period-end intangible assets from common equity 
and from total assets.  Management believes that the presentation of these measures excluding the impact of intangible assets provides 
useful supplemental information that is helpful in understanding our financial condition and results of operations, as they provide a 
method to assess management's success in utilizing our tangible capital as well as our capital strength.  Management also believes that 
providing measures that exclude balances of intangible assets, which are subjective components of valuation, facilitates the 
comparison of our performance with the performance of our peers.  In addition, management believes that these are standard financial 
measures used in the banking industry to evaluate performance. 

These non-GAAP financial measures are supplemental and are not a substitute for any analysis based on GAAP financial measures. 
Because not all companies use the same calculation of non-GAAP measures, this presentation may not be comparable to other 
similarly titled measures as calculated by other companies. 

Non-GAAP Reconciliation:  Ratio of Tangible Common Equity to Tangible Assets 

Common equity at period end 
Less:  Intangible assets at period end 
Tangible common equity at period end (a) 

Total assets at period end 
Less:  Intangible assets at period end 
Tangible assets at period end (b) 

Tangible common equity to tangible 
   assets (a) / (b) 

  December 31, 
2020 

    December 31, 

    December 31, 

    December 31, 

    December 31, 

2019 

2018 
(Dollars in thousands) 

2017 

2016 

$ 

$ 

$ 

$ 

629,741 
6,944 
622,797 

5,526,420 
6,944 
5,519,476 

   $ 

   $ 

   $ 

   $ 

603,066 
8,098 
594,968 

5,015,072 
8,098 
5,006,974 

   $ 

   $ 

   $ 

   $ 

531,977 
9,288 
522,689 

4,676,200 
9,288 
4,666,912 

   $ 

   $ 

   $ 

   $ 

471,662 
10,850 
460,812 

4,414,521 
10,850 
4,403,671 

   $ 

   $ 

   $ 

   $ 

429,806 
12,500 
417,306 

4,550,663 
12,500 
4,538,163 

11.28  % 

11.88  % 

11.20  % 

10.46  % 

9.20  % 

34 

56

35 

 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
  
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Asset and Liability Management and Market Risk 

A principal operating objective of the Company is to produce stable earnings by achieving a favorable interest rate spread that can be 
sustained during fluctuations in prevailing interest rates. The Company has sought to reduce its exposure to adverse changes in interest 
rates by attempting to achieve a closer match between the periods in which its interest-bearing liabilities and interest-earning assets 
can be expected to reprice through the origination of adjustable-rate mortgages and loans with shorter terms to maturity and the 
purchase of other shorter term interest-earning assets. 

Our Risk When Interest Rates Change 

The rates of interest we earn on assets and pay on liabilities generally are established contractually for a period of time. Market 
interest rates change over time. Accordingly, our results of operations, like those of other financial institutions, are impacted by 
changes in interest rates and the interest rate sensitivity of our assets and liabilities. The risk associated with changes in interest rates 
and our ability to adapt to these changes is known as interest rate risk and is our most significant market risk. 

How We Measure the Risk to Us Associated with Interest Rate Changes 

In an attempt to manage our exposure to changes in interest rates and comply with applicable regulations, we monitor Great Southern's 
interest rate risk. In monitoring interest rate risk, we regularly analyze and manage assets and liabilities based on their payment 
streams and interest rates, the timing of their maturities and their sensitivity to actual or potential changes in market interest rates. 

The ability to maximize net interest income is largely dependent upon the achievement of a positive interest rate spread that can be 
sustained despite fluctuations in prevailing interest rates. Interest rate sensitivity is a measure of the difference between amounts of 
interest-earning assets and interest-bearing liabilities which either reprice or mature within a given period of time. The difference, or 
the interest rate repricing "gap," provides an indication of the extent to which an institution's interest rate spread will be affected by 
changes in interest rates. A gap is considered positive when the amount of interest-rate sensitive assets exceeds the amount of interest-
rate sensitive liabilities repricing during the same period, and is considered negative when the amount of interest-rate sensitive 
liabilities exceeds the amount of interest-rate sensitive assets during the same period. Generally, during a period of rising interest rates, 
a negative gap within shorter repricing periods would adversely affect net interest income, while a positive gap within shorter 
repricing periods would result in an increase in net interest income. During a period of falling interest rates, the opposite would be 
true. As of December 31, 2020, Great Southern's interest rate risk models indicate that, generally, rising interest rates are expected to 
have a positive impact on the Company's net interest income, while declining interest rates are expected to have a negative impact on 
net interest income. We model various interest rate scenarios for rising and falling rates, including both parallel and non-parallel shifts 
in rates. The results of our modeling indicate that net interest income is not likely to be significantly affected either positively or 
negatively in the first twelve months following a rate change, regardless of any changes in interest rates, because our portfolios are 
relatively well matched in a twelve-month horizon.  In a situation where market interest rates decrease significantly in a short period 
of time, as they did in March 2020, our net interest margin decrease may be more pronounced in the very near term (first one to three 
months), due to fairly rapid decreases in LIBOR interest rates. In the subsequent months we expect that the net interest margin would 
stabilize and begin to improve, as renewal interest rates on maturing time deposits are expected to decrease compared to the current 
rates paid on those products. Subsequent to December 31, 2020, cumulative time deposit maturities are as follows: within three 
months  $357 million; within six months  $638 million; and within twelve months  $1.1 billion. At December 31, 2020, the 
weighted average interest rates on these various cumulative maturities were 1.16%, 1.05% and 0.96%, respectively. 

–

–

–

The current level and shape of the interest rate yield curve poses challenges for interest rate risk management. Prior to its increase of 
0.25% on December 16, 2015, the FRB had last changed interest rates on December 16, 2008. This was the first rate increase since 
September 29, 2006.  The FRB also implemented rate change increases of 0.25% on eight additional occasions beginning December 
14, 2016 and through December 31, 2018, with the Federal Funds rate reaching as high as 2.50%.  After December 2018, the FRB 
paused its rate increases and, in July, September and October 2019, implemented rate decreases of 0.25% on each of those occasions. 
At December 31, 2019, the Federal Funds rate stood at 1.75%.  In response to the COVID-19 pandemic, the FRB decreased interest 
rates on two occasions in March 2020, a 0.50% decrease on March 3rd and a 1.00% decrease on March 16th. At December 31, 2020, 
the Federal Funds rate stood at 0.25%.  A substantial portion of Great Southern’s loan portfolio ($2.00 billion at December 31, 2020) 
is tied to the one-month or three-month LIBOR index and will be subject to adjustment at least once within 90 days after December 
31, 2020.  Of these loans, $1.99 billion had interest rate floors.  Great Southern also has a portfolio of loans ($261 millio n at 
December 31, 2020) tied to a "prime rate" of interest and will adjust immediately with changes to the “prime rate” of interest.  During 
2020, we experienced some compression of our net interest margin due to 2.25% of Federal Fund rate cuts over that time period .  
Margin compression primarily resulted from generally slower changing average interest rates on deposits and borrowings and lower 
yields on loans and other interest-earning assets.  LIBOR interest rates decreased further in April and May of 2020, putting pressure 
on loan yields during most of 2020, and strong pricing competition for loans and deposits remains in most of our markets. 

5736 

 
 
 
 
 
 
 
 
Interest rate risk exposure estimates (the sensitivity gap) are not exact measures of an institution's actual interest rate risk. They are 
only indicators of interest rate risk exposure produced in a simplified modeling environment designed to allow management to gauge 
the Bank's sensitivity to changes in interest rates. They do not necessarily indicate the impact of general interest rate movements on 
the Bank's net interest income because the repricing of certain categories of assets and liabilities is subject to competitive and other 
factors beyond the Bank's control. As a result, certain assets and liabilities indicated as maturing or otherwise repricing within a stated 
period may in fact mature or reprice at different times and in different amounts and cause a change, which potentially could be 
material, in the Bank's interest rate risk. 

In order to minimize the potential for adverse effects of material and prolonged increases and decreases in interest rates on Great 
Southern's results of operations, Great Southern has adopted asset and liability management policies to better match the maturities and 
repricing terms of Great Southern's interest-earning assets and interest-bearing liabilities. Management recommends and the Board of 
Directors sets the asset and liability policies of Great Southern which are implemented by the Asset and Liability Committee. The 
Asset and Liability Committee is chaired by the Chief Financial Officer and is comprised of members of Great Southern's senior 
management. The purpose of the Asset and Liability Committee is to communicate, coordinate and control asset/liability management 
consistent with Great Southern's business plan and board-approved policies. The Asset and Liability Committee establishes and 
monitors the volume and mix of assets and funding sources taking into account relative costs and spreads, interest rate sensitivity and 
liquidity needs. The objectives are to manage assets and funding sources to produce results that are consistent with liquidity, capital 
adequacy, growth, risk and profitability goals. The Asset and Liability Committee meets on a monthly basis to review, among other 
things, economic conditions and interest rate outlook, current and projected liquidity needs and capital positions and anticipated 
changes in the volume and mix of assets and liabilities. At each meeting, the Asset and Liability Committee recommends appropriate 
strategy changes based on this review. The Chief Financial Officer or his designee is responsible for reviewing and reporting on the 
effects of the policy implementations and strategies to the Board of Directors at their monthly meetings. 

In order to manage its assets and liabilities and achieve the desired liquidity, credit quality, interest rate risk, profitability and capital 
targets, Great Southern has focused its strategies on originating adjustable rate loans or loans with fixed rates that mature in less than 
five years, and managing its deposits and borrowings to establish stable relationships with both retail customers and wholesale funding 
sources. 

At times, depending on the level of general interest rates, the relationship between long- and short-term interest rates, market 
conditions and competitive factors, we may determine to increase our interest rate risk position somewhat in order to maintain or 
increase our net interest margin. 

The Asset and Liability Committee regularly reviews interest rate risk by forecasting the impact of alternative interest rate 
environments on net interest income and market value of portfolio equity, which is defined as the net present value of an institution's 
existing assets, liabilities and off-balance sheet instruments, and evaluating such impacts against the maximum potential changes in 
net interest income and market value of portfolio equity that are authorized by the Board of Directors of Great Southern. 

In the normal course of business, the Company may use derivative financial instruments (primarily interest rate swaps) from time to 
time to assist in its interest rate risk management.  In 2011, the Company began executing interest rate swaps with commercial 
banking customers to facilitate their respective risk management strategies.  Those interest rate swaps are simultaneously hedged by 
offsetting interest rate swaps that the Company executes with a third party, such that the Company minimizes its net risk exposure 
resulting from such transactions.  Because the interest rate swaps associated with this program do not meet the strict hedge accounting 
requirements, changes in the fair value of both the customer swaps and the offsetting swaps are recognized directly in earnings. These 
interest rate derivatives result from a service provided to certain qualifying customers and, therefore, are not used to manage interest 
rate risk in the Company’s assets or liabilities. The Company manages a matched book with respect to its derivative instruments in 
order to minimize its net risk exposure resulting from such transactions. 

In October 2018, the Company entered into an interest rate swap transaction as part of its ongoing interest rate management strategies 
to hedge the risk of its floating rate loans.  The notional amount of the swap was $400 million with a contractual termination date of 
October 6, 2025.  Under the terms of the swap, the Company received a fixed rate of interest of 3.018% and paid a floating rate of 
interest equal to one-month USD-LIBOR.  The floating rate reset monthly and net settlements of interest due to/from the counterparty 
also occurred monthly.  Due to lower market interest rates, the Company received net interest settlements which were recorded as loan 
interest income.  If USD-LIBOR exceeded the fixed rate of interest, the Company was required to pay net settlements to the 
counterparty and record those net payments as a reduction of interest income on loans.  The effective portion of the gain or loss on the 
derivative was reported as a component of other comprehensive income and reclassified into earnings in the same period or periods 
during which the hedged transaction affected earnings.  Gains and losses on the derivative representing either hedge ineffectiveness or 
hedge components excluded from the assessment of effectiveness are recognized in current earnings. 

37 
58

 
 
 
 
 
 
 
 
In March 2020, the Company and its swap counterparty mutually agreed to terminate the $400 million interest rate swap prior to its 
contractual maturity.  The Company received a payment of $45.9 million from its swap counterparty as a result of this termination.     

The Company’s interest rate derivatives and hedging activities are discussed further in Note 16 of the accompanying audited financial 
statements.   

The following tables illustrate the expected maturities and repricing, respectively, of the Bank's financial instruments at December 31, 
2020. These schedules do not reflect the effects of possible prepayments or enforcement of due-on-sale clauses. The tables are based 
on information prepared in accordance with generally accepted accounting principles. 

Maturities 

Financial Assets: 
Interest bearing deposits 
Weighted average rate 
Available-for-sale debt securities(1) 
Weighted average rate 
Adjustable rate loans 
Weighted average rate 
Fixed rate loans 
Weighted average rate 
Federal Home Loan Bank stock and 

other interest earning assets 

Weighted average rate 

$ 

$ 

$ 

$ 

December 31, 

2021 

2022 

2023 

2024 

2025 

    Thereafter 

Total 

(Dollars In Thousands) 

December 31, 
2020 
Fair Value 

471,326  

0.25 %   
7,617  
 $ 
5.14 %   

—  
—  
776  
 $ 
5.38 %   

—  
—  
13,303  

 $ 
3.16 %   

—  
—  
4,331  
 $ 
2.24 %   

740,267  

 $  578,284  

 $  380,420  

 $  169,349  

 $  142,650  

677,774   $  2,688,744  

3.64 %   

3.52 %   

3.73 %   

3.83 %   

421,704  

 $  314,222  

 $  250,818  

 $  150,372  

 $  295,582  

262,074   $  1,694,772  

4.38 %   

3.90 %   

4.89 %   

5.09 %   

—  
—  
7,530  
 $ 
2.74 %   
 $ 
3.32 %   
 $ 
4.57 %   

—   $ 
—  
381,376   $ 
2.92 %  

3.26 %  

4.90 %  

471,326  

414,933  

 $ 
0.25 %   
 $ 
2.98 %   
 $ 
3.53 %   
 $ 
4.54 %   

471,326 

414,933 

2,683,999 

1,706,622 

—  
—  

—  
—  

—  
—  

—  
—  

 $ 

—  
—  

9,806   $ 
1.88 %  

9,806  
 $ 
1.88 %   

9,806 

    Total financial assets 

$ 

1,640,914  

 $  893,282  

 $  644,541  

 $  324,052  

 $  445,762  

 $  1,331,030   $  5,279,581  

1,087,279  

 $  189,664  

Financial Liabilities: 
Time deposits 
Weighted average rate 
Interest-bearing demand 
Weighted average rate 
Non-interest-bearing demand 
Weighted average rate 
Short-term borrowings 
Weighted average rate 
Subordinated notes 
Weighted average rate 
Subordinated debentures 
Weighted average rate 

$ 

$ 

$ 

$ 

0.96 %   

2,141,313  

0.22 %   

984,798  
—  
165,692  

0.02 %   
—  
—  
—  
—  

 $ 
1.15 %   
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

73,346  

 $ 
1.03 %   
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

25,847  

 $ 
1.36 %   
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

13,743  

 $ 
0.98 %   
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

 $ 

 $ 

913   $  1,390,792  
1.83 %  

 $ 
1.00 %   
 $ 
0.22 %   
 $ 

984,798  
—  
165,692  

—   $  2,141,313  
—  
—   $ 
—  
—   $ 
—  
150,000   $ 
5.84 %  
25,774   $ 
1.81 %  

 $ 
0.02 %   
 $ 
5.84 %   
 $ 
1.81 %   

150,000  

25,774  

1,397,475 

2,141,313 

984,798 

165,692 

157,032 

25,774 

    Total financial liabilities 

$ 

4,379,082  

 $  189,664  

 $ 

73,346  

 $ 

25,847  

 $ 

13,743  

 $ 

176,687   $  4,858,369  

_______________ 
(1) 

Available-for-sale debt securities include approximately $346.6 million of mortgage-backed securities and collateralized mortgage obligations which pay 
interest and principal monthly to the Company. Of this total, $19.9 million represents securities that have variable rates of interest after a fixed interest 
period. These securities will experience rate changes at varying times over the next ten years. This table does not show the effect of these monthly 
repayments of principal or rate changes. 

5938 

 
 
 
 
 
 
  
 
 
 
 
   
   
   
   
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
 
  
 
  
 
  
 
  
 
  
 
 
 
  
  
  
  
  
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
  
 
   
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
 
 
  
  
  
  
  
 
  
  
  
  
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
 
  
  
  
  
  
 
  
  
  
  
 
 
 
  
  
  
  
 
  
  
  
  
  
 
 
  
  
  
  
 
  
  
  
  
  
 
   
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Repricing 

Financial Assets: 
Interest bearing deposits 
Weighted average rate 
Available-for-sale debt securities(1) 
Weighted average rate 
Adjustable rate loans 
Weighted average rate 
Fixed rate loans 
Weighted average rate 
Federal Home Loan Bank stock and 

other interest earning assets 

Weighted average rate 

$ 

$ 

December 31, 

2021 

2022 

2023 

2024 

2025 

  Thereafter 

Total 

(Dollars In Thousands) 

  December 31, 

2020 
Fair Value 

$ 

$ 

—  
—  

—  
—  

471,326  

0.25 %  
7,617   $ 
5.14 %  
$  2,287,220   $ 
3.51 %  

—  
—  
7,530   $ 
2.74 %  
50,747   $ 
3.53 %  
421,704   $  314,222   $  250,818   $  150,372   $  295,582   $ 
4.57 %  

776   $  13,303   $ 
3.16 %  
5.38 %  
22,245   $  18,577   $ 
4.26 %  

—  
—  
4,331   $ 
2.24 %  
22,684   $ 
4.41 %  

4.38 %  

3.90 %  

3.98 %  

4.89 %  

5.09 %  

—   $ 
—  
381,376   $ 
2.92 %  
287,271   $ 
3.47 %  
262,074   $ 
4.90 %  

471,326   $ 
0.25 %  
414,933   $ 
2.98 %  
2,688,744   $ 
3.53 %  
1,694,772   $ 
4.54 %  

471,326 

414,933 

2,683,999 

1,706,622 

9,806  
1.88 %  

—  
—  

—  
—  

—  
—  

—  
—  

—   $ 
—  

9,806   $ 
1.88 %  

9,806 

Total financial assets 

$  3,197,673   $  337,243   $  282,698   $  177,387   $  353,859   $ 

930,721   $ 

5,279,581  

Financial Liabilities: 
Time deposits 
Weighted average rate 
Interest-bearing demand 
Weighted average rate 
Non-interest-bearing demand(2) 
Weighted average rate 
Short-term borrowings 
Weighted average rate 
Subordinated notes 
Weighted average rate 
Subordinated debentures 
Weighted average rate 

0.94 %  

$  2,141,313  

0.22 %  
—  
—  
165,692  

$  1,154,678   $  175,913   $  30,898   $ 
1.70 %  
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

1.16 %  
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

0.02 %  
—  
—  
25,774  

1.81 %  

$ 

$ 

14,647   $ 
2.14 %  
—  
—  
—  
—  
—  
—  
—  
—  
—  
—  

13,743   $ 
0.98 %  
—  
—  
—   $ 
—  
—  
—  
—   $ 
—  
—  
—  

913   $ 
1.83 %  
—   $ 
—  
984,798   $ 
—  
—   $ 
—  
150,000   $ 
5.84 %  
—   $ 
—  

1,390,792   $ 
1.00 %  
2,141,313   $ 
0.22 %  
984,798   $ 
—  
165,692   $ 
0.02 %  
150,000   $ 
5.84 %  
25,774   $ 
1.81 %  

1,397,475 

2,141,313 

984,798 

165,692 

157,032 

25,774 

Total financial liabilities 

$  3,487,457   $  175,913   $  30,898   $ 

14,647   $ 

13,743   $  1,135,711   $ 

4,858,369  

Periodic repricing GAP 

$ 

(272,833 )  $  161,330   $  234,849   $  162,740   $  340,116   $ 

(204,990 )  $ 

421,212  

Cumulative repricing GAP 

$ 

(272,833 )  $  (111,503 )  $  123,346   $  286,086   $  626,202   $ 

421,212  

_______________ 
(1)  Available-for-sale debt securities include approximately $346.6 million of mortgage-backed securities which pay interest and principal monthly to the Company. 
Of this total, $19.9 million represents securities that have variable rates of interest after a fixed interest period. These securities will experience rate changes at 
varying times over the next ten years. This table does not show the effect of these monthly repayments of principal or rate changes. 

(2)  Non-interest-bearing demand deposits are included in this table in the column labeled "Thereafter" since there is no interest rate related to these liabilities and 

therefore there is nothing to reprice. 

6039 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
   
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 

Auditor’s Report and Consolidated Financial Statements 

December 31, 2020 and 2019 

61

 
 
Report of Independent Registered Public Accounting Firm 

Audit Committee, Board of Directors, and Stockholders 
Great Southern Bancorp, Inc. 
Springfield, Missouri 

Opinion on the Financial Statements 

We have audited the accompanying consolidated statements of financial condition of Great Southern 
Bancorp, Inc. (the “Company”) as of December 31, 2020 and 2019, the related consolidated statements of 
income, comprehensive income, stockholders’ equity, and cash flows for each of the years in the three-year 
period ended December 31, 2020, and the related notes (collectively referred to as the “financial 
statements”).  In our opinion, the consolidated financial statements referred to above present fairly, in all 
material respects, the financial position of the Company as of December 31, 2020 and 2019, and the results 
of its operations and its cash flows for each of the years in the three-year period ended December 31, 2020, 
in conformity with accounting principles generally accepted in the United States of America.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight 
Board (United States) (PCAOB), the Company’s internal control over financial reporting as of 
December 31, 2020, based on Internal Control-Integrated Framework (2013) issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (COSO) and our report dated March 5, 2021, 
expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial 
reporting. 

Basis for Opinion 

These financial statements are the responsibility of the Company’s management.  Our responsibility is to 
express an opinion on the Company’s financial statements based on our audits.   

We are a public accounting firm registered with the PCAOB and are required to be independent with 
respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB.  Those standards require that we 
plan and perform the audits to obtain reasonable assurance about whether the financial statements are free 
of material misstatement, whether due to error or fraud.  Our audits included performing procedures to 
assess the risks of material misstatement of the financial statements, whether due to error or fraud, and 
performing procedures that respond to those risks.  Such procedures include examining, on a test basis, 
evidence regarding the amounts and disclosures in the financial statements.  Our audits also included 
evaluating the accounting principles used and significant estimates made by management, as well as 
evaluating the overall presentation of the financial statements.  We believe that our audits provide a 
reasonable basis for our opinion. 

62

Audit Committee, Board of Directors, and Stockholders 
Great Southern Bancorp, Inc. 
Page 2 

Critical Audit Matters 

The critical audit matters communicated below are matters arising from the current-period audit of the 
financial statements that were communicated or required to be communicated to the audit committee and 
that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our 
especially challenging, subjective, or complex judgments.  The communication of critical audit matters does 
not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by 
communicating the critical audit matters below, providing separate opinions on the critical audit matters or 
on the accounts or disclosures to which they relate. 

As more fully described in Note 1 and Note 3 to the Company’s consolidated financial statements, the 
allowance for loan losses represents estimated incurred losses on loans.  The allowance for loan losses is 
based on three primary components: (1) estimates of incurred losses that may exist in various segments of 
performing loans based upon historical net loss experience; (2) specifically identified losses in individually 
analyzed credits; and (3) qualitative factors that address estimates of incurred losses not fully identified by 
historical net loss experience.  Estimates of incurred losses are influenced by historical net losses 
experienced by the Company for loans of comparable creditworthiness and structure.  Qualitative factors 
such as changes in economic conditions, concentrations of risk, and changes in portfolio risk resulting from 
regulatory changes are considered in the determining the adequacy of the level of the allowance for loan 
losses.  The Company discloses that this determination involves a high degree of judgement and complexity 
and is inherently subjective. 

We identified the valuation of the allowance for loan losses as a critical audit matter.  Auditing the allowance 
for loan losses involves a high degree of subjectivity in evaluating management’s estimates, such as 
evaluating management’s assessment of economic conditions and other qualitative or environmental factors, 
evaluating the adequacy of specifically identified losses on impaired loans, and assessing the appropriateness 
of loan credit ratings. 

The primary procedures we performed to address this critical audit matter included: 

 Testing the design and operating effectiveness of controls, including those related to technology, 

over the allowance for loan losses including data completeness and accuracy, classifications of loans 
by loan segment, verification of historical net loss data, and calculated net loss rates, the 
establishment of qualitative adjustments, credit ratings, and risk classification of loans and 
establishment of specific reserves on impaired loans and management’s review and disclosure 
controls over the allowance for credit losses; 

 Testing of completeness and accuracy of the information utilized in the allowance for loan losses; 

 Testing the mathematical accuracy of the calculation of the allowance for loan losses; 

 Evaluating the qualitative adjustments, including assessing the basis for the adjustments and the 

reasonableness of the significant assumptions; 

63

Audit Committee, Board of Directors, and Stockholders 
Great Southern Bancorp, Inc. 
Page 3 

 Testing the loan review function and evaluating the accuracy of loan credit ratings; 

 Evaluating the reasonableness of specific allowances on impaired loans; 

 Evaluating the overall reasonableness of assumptions used by management considering the past 

performance of the Company and evaluating trends identified within peer groups; 

 Evaluating the disclosures in the consolidated financial statements. 

BKD, LLP 

We have served as the Company’s auditor since 1975. 

Springfield, Missouri  
March 5, 2021 

64

Great Southern Bancorp, Inc. 
Consolidated Statements of Financial Condition 
December 31, 2020 and 2019 
(In Thousands, Except Per Share Data) 

Assets 

Cash 

Interest-bearing deposits in other financial institutions 

Cash and cash equivalents 

Available-for-sale securities 

Mortgage loans held for sale 

2020 

2019 

 $ 

92,403 

 $ 

99,299 

471,326 

120,856 

563,729 

220,155 

414,933 

374,175 

17,780 

9,242 

Loans receivable, net of allowance for loan losses of $55,743 and $40,294 at 

December 31, 2020 and 2019, respectively 

4,296,804 

4,153,982 

Interest receivable 

Prepaid expenses and other assets 

Other real estate owned and repossessions, net 

Premises and equipment, net 

Goodwill and other intangible assets 

Federal Home Loan Bank stock and other interest earning assets 

Current and deferred income taxes 

12,793 

58,889 

1,877 

13,530 

74,984 

5,525 

139,170 

141,908 

6,944 

9,806 

3,695 

8,098 

13,473 

— 

Total assets 

 $ 

5,526,420 

 $ 

5,015,072 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Consolidated Statements of Financial Condition 
December 31, 2020 and 2019 
(In Thousands, Except Per Share Data) 

Liabilities and Stockholders’ Equity 

Liabilities 

Deposits 
Securities sold under reverse repurchase agreements with customers 
Short-term borrowings and other interest-bearing liabilities 
Subordinated debentures issued to capital trust 
Subordinated notes 
Accrued interest payable 
Advances from borrowers for taxes and insurance 
Accrued expenses and other liabilities 
Current and deferred income taxes 

2020 

2019 

 $ 

4,516,903 
164,174 
1,518 
25,774 
148,397 
2,594 
7,536 
29,783 
— 

 $ 

3,960,106 
84,167 
228,157 
25,774 
74,276 
4,250 
7,484 
24,904 

                    2,888                         

Total liabilities 

4,896,679 

4,412,006 

Commitments and Contingencies 

Stockholders’ Equity 

Capital stock 

Serial preferred stock, $.01 par value; authorized 1,000,000 shares; 

issued and outstanding 2020 and 2019 – -0- shares  

Common stock, $.01 par value; authorized 20,000,000 shares; 

issued and outstanding 2020 – 13,752,605 shares,  
2019 – 14,261,052 shares 

Additional paid-in capital 
Retained earnings 
Accumulated other comprehensive income, net of income taxes  

of $15,699 and $9,525 at December 31, 2020 and 2019, respectively 

Total stockholders’ equity 

— 

— 

138 
35,004 
541,448 

53,151 

629,741 

— 

— 

143 
33,510 
537,167 

32,246 

603,066 

Total liabilities and stockholders’ equity 

 $ 

5,526,420 

 $ 

5,015,072 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

2 

66

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Consolidated Statements of Income 
Years Ended December 31, 2020, 2019 and 2018 
(In Thousands, Except Per Share Data) 

Interest Income 

Loans 
Investment securities and other 

Interest Expense 
Deposits 
Federal Home Loan Bank advances 
Short-term borrowings and repurchase agreements 
Subordinated debentures issued to capital trust 
Subordinated notes 

Net Interest Income 
Provision for Loan Losses 
Net Interest Income After Provision for Loan Losses 

Noninterest Income 
Commissions 
Service charges, debit card and ATM fees 
Net gains on loan sales 
Net realized gains (losses) on sales of available-for-sale 

securities 

Late charges and fees on loans 
Gain (loss) on derivative interest rate products 
Gain on sale of business units 
Other income 

Noninterest Expense 

Salaries and employee benefits 
Net occupancy and equipment expense 
Postage 
Insurance 
Advertising 
Office supplies and printing 
Telephone 
Legal, audit and other professional fees 
Expense on other real estate and repossessions 
Partnership tax credit investment amortization 
Acquired deposit intangible asset amortization 
Other operating expenses 

2020 

2019 

2018 

$ 

$ 

204,964 
12,739 
217,703 

$ 

223,047 
11,947 
234,994 

198,226 
7,723 
205,949 

32,431 
— 
675 
628 
6,831 
40,565 

177,138 
15,871 
161,267 

892 
18,684 
8,089 

78 
1,419 
(264) 
— 
6,152 
35,050 

70,810 
27,582 
3,069 
2,405 
2,631 
1,016 
3,794 
2,378 
2,023 
80 
1,154 
6,283 
123,225 

45,570 
— 
3,635 
1,019 
4,378 
54,602 

180,392 
6,150 
174,242 

889 
20,898 
2,607 

(62) 
1,432 
(104) 
— 
5,297 
30,957 

63,224 
26,217 
3,198 
2,015 
2,808 
1,077 
3,580 
2,624 
2,184 
365 
1,190 
6,656 
115,138 

27,957 
3,985 
765 
953 
4,097 
37,757 

168,192 
7,150 
161,042 

1,137 
21,695 
1,788 

2 
1,622 
25 
7,414 
2,535 
36,218 

60,215 
25,628 
3,348 
2,674 
2,460 
1,047 
3,272 
3,423 
4,919 
575 
1,562 
6,187 
115,310 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

3 

67

 
 
 
 
 
 
   
   
   
 
   
   
   
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
   
   
 
 
 
 
   
   
   
   
   
   
   
   
   
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
   
   
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
   
   
Great Southern Bancorp, Inc. 
Consolidated Statements of Income 
Years Ended December 31, 2020, 2019 and 2018 
(In Thousands, Except Per Share Data) 

2020 

2019 

2018 

Income Before Income Taxes 

$ 

73,092  $ 

90,061  $ 

81,950 

Provision for Income Taxes 

13,779 

16,449 

14,841 

Net Income  and Net Income Available to  

Common Shareholders 

Earnings Per Common Share 

Basic 

Diluted 

$ 

$ 

$ 

59,313  $ 

73,612  $ 

67,109 

4.22  $ 

5.18  $ 

4.21  $ 

5.14  $ 

4.75 

4.71 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

4 

68

 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Consolidated Statements of Comprehensive Income 
Years Ended December 31, 2020, 2019 and 2018 
(In Thousands) 

Net Income 

$ 

59,313 

$ 

73,612 

$ 

67,109 

2020 

2019 

2018 

Unrealized appreciation (depreciation) on available-for-
sale securities, net of taxes (credit) of $4,215, $2,574 
and $(353) for 2020, 2019 and 2018, respectively 

Less: reclassification adjustment for losses (gains) 

included in net income, net of taxes (credit) of $18, 
$(14) and $0 for 2020, 2019 and 2018, respectively 

Amortization of realized gain on termination of cash 

flow hedge, net of taxes (credit) of $(1,541), $0 and 
$0, for 2020, 2019, and 2018, respectively 

Change in fair value of cash flow hedge, net of taxes of 
$3,519, $4,093 and $2,761 for 2020, 2019 and 2018, 
respectively 

Other comprehensive income  

14,274 

8,714 

(1,229) 

(60) 

(5,223) 

11,914 

20,905  

48 

— 

(2) 

— 

13,857 

22,619  

9,345 

8,114 

Comprehensive Income 

$ 

80,218 

$ 

96,231 

$ 

75,223 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

5 

69

 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
 
 
   
   
   
 
 
 
 
   
   
   
 
 
 
 
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Consolidated Statements of Stockholders’ Equity 
Years Ended December 31, 2020, 2019 and 2018 
(In Thousands, Except Per Share Data) 

Common 
Stock 

Balance, January 1,2018 

$  

Net income 
Stock issued under Stock Option Plan 
Common dividends declared, $1.20 per share 
Purchase of the Company’s common stock 
Reclassification of stranded tax effects resulting from 

change in Federal income tax rate

Other comprehensive gain  
Reclassification of treasury stock per Maryland law 

Balance, December 31, 2018 

Net income 
Stock issued under Stock Option Plan 
Common dividends declared, $2.07 per share 
Purchase of the Company’s common stock 
Other comprehensive gain  
Reclassification of treasury stock per Maryland law 

Balance, December 31, 2019 

Net income 
Stock issued under Stock Option Plan 
Common dividends declared, $2.36 per share 
Purchase of the Company’s common stock 
Other comprehensive gain  
Reclassification of treasury stock per Maryland law 

Balance, December 31, 2020 

 $ 

141 
— 
— 
— 
— 

— 
— 
1 

142 
— 
— 
— 
— 
— 
1 

143 
— 
— 
— 
— 
— 
(5) 

138 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

70

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Additional 
Paid-in 
Capital 

Retained 
Earnings 

Accumulated 
Other 
Comprehensive 
Income (Loss) 

Treasury 
Stock 

Total 

$  

$  

$  

28,203 
— 
1,918 
— 
— 

— 
— 
— 

30,121 
— 
3,389 
— 
— 
— 
— 

33,510 
— 
1,494 
— 
— 
— 
— 

442,077 
67,109 
— 
(16,966) 
— 

(272) 
— 
139 

492,087 
73,612 
— 
(29,373) 
— 
— 
841 

537,167 
59,313 
— 
(33,253) 
— 
— 
(21,779) 

$  

1,241 
— 
— 
— 
— 

272 
8,114 
— 

9,627 
— 
— 
— 
— 
22,619 
— 

32,246 
— 
— 
— 
— 
20,905 
— 

$  

— 
— 
1,043 
— 
(903) 

— 
— 
(140) 

— 
— 
1,691 
— 
(849) 
— 
(842) 

— 
— 
320 
— 
(22,104) 
— 
21,784 

471,662 
67,109 
2,961 
(16,966) 
(903) 

— 
8,114 
— 

531,977 
73,612 
5,080 
(29,373) 
(849) 
22,619 
— 

603,066 
59,313 
1,814 
(33,253) 
(22,104) 
20,905 
— 

$  

35,004 

$  

541,448 

$   

53,151 

$  

— 

$    

629,741 

See Notes to Consolidated Financial Statements

6 

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
  
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Consolidated Statements of Cash Flows 
Years Ended December 31, 2020, 2019 and 2018 
(In Thousands) 

Operating Activities 

Net income 
Proceeds from sales of loans held for sale 
Originations of loans held for sale 
Items not requiring (providing) cash 

Depreciation 
Amortization 
Compensation expense for stock option grants 
Provision for loan losses 
Net gains on loan sales 
Net realized (gains) losses on available-for-sale 

securities 

Loss (gain) on sale of premises and equipment 
Loss on sale/write-down of other real estate and 

repossessions 

Gain on sale of business units 
Accretion of deferred income, premiums, discounts 

and other 

Loss (gain) on derivative interest rate products 
Deferred income taxes 

Changes in 

Interest receivable 
Prepaid expenses and other assets 
Accrued expenses and other liabilities 
Income taxes refundable/payable 

2020 

2019 

2018 

$ 

59,313 
317,173 
(316,125) 

$ 

73,612 
131,014 
(135,937) 

$ 

67,109 
92,422 
(83,806) 

10,007 
2,075 
1,153 
15,871 
(8,089) 

(78) 
(37) 

840 
— 

(6,147) 
264 
(11,480) 

362 
(17,163) 
(612) 
(1,279) 

9,557 
2,068 
922 
6,150 
(2,607) 

62 
77 

316 
— 

(3,899) 
104 
1,074 

(82) 
(1,336) 
2,725 
2,599 

9,118 
2,291 
737 
7,150 
(1,788) 

(2) 
193 

1,886 
(7,414) 

(2,918) 
(25) 
(4,450) 

(1,110) 
3,002 
280 
11,520 

Net cash provided by operating activities 

46,048 

86,419 

94,195 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

7 

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Great Southern Bancorp, Inc. 
Consolidated Statements of Cash Flows 
Years Ended December 31, 2020, 2019 and 2018 
 (In Thousands) 

Investing Activities 

Net change in loans 
Purchase of loans 
Cash paid for sale of business units 
Cash received for termination of interest rate derivative 
Purchase of premises and equipment 
Proceeds from sale of premises and equipment 
Proceeds from sale of other real estate and repossessions 
Capitalized costs on other real estate owned 
Proceeds from maturities, calls and repayments of held-to-

maturity securities 

Proceeds from sale of available-for-sale securities 
Proceeds from maturities, calls and repayments of 

available-for-sale securities 

Purchase of available-for-sale securities 
Redemption (purchase) of Federal Home Loan Bank stock 

2020 

2019 

2018 

$ 

$ 

(62,493) 
(92,099) 
— 
              45,864 
(8,224) 
781 
4,096 
(126) 

— 
19,236 

76,248 
(118,296) 
3,667 

$ 

(81,320) 
(97,162) 
— 
      — 
(11,789) 
204 
15,244 
(121) 

— 
53,695 

34,769 
(207,634) 
(1,035) 

(147,945) 
(128,038) 
(50,356) 
— 
(9,317) 
2,328 
20,426 
(153) 

130 
502 

25,734 
(93,378) 
(1,256) 

Net cash used in investing activities

(131,346) 

(295,149) 

(381,323) 

Financing Activities 

Net increase (decrease) in certificates of deposit 
Net increase  (decrease) in checking and savings accounts 
Proceeds from Federal Home Loan Bank advances 
Repayments of Federal Home Loan Bank advances 
Net increase (decrease) in short-term borrowings and 

other interest-bearing liabilities 

Advances from (to) borrowers for taxes and insurance 

(330,306) 
887,114 
— 
                     — 

129,748 
105,400 
— 
                     — 

(146,632) 
52 

14,346 
2,392 

242,955 
(53,956) 
2,621,500 
(2,749,000) 

200,843 
(227) 

Proceeds from issuance of subordinated notes 
Purchase of the company’s common stock 
Dividends paid 
Stock options exercised 

73,513 
(22,104) 
(33,426) 
661 

                     — 
(849) 
(29,052) 
4,158 

                      — 
(903) 
(15,819) 
2,224 

Net cash provided by financing activities 

428,872 

226,143 

247,617 

Increase (Decrease) in Cash and Cash Equivalents 

Cash and Cash Equivalents, Beginning of Year 

343,574 

220,155 

17,413 

(39,511) 

202,742 

242,253 

Cash and Cash Equivalents, End of Year 

$ 

563,729 

$ 

220,155 

$ 

202,742 

See Notes to Consolidated Financial Statements 
See Notes to Consolidated Financial Statements

8 

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 1: 

Nature of Operations and Summary of Significant Accounting Policies 

Nature of Operations and Operating Segments 

Great Southern Bancorp, Inc. (“GSBC” or the “Company”) operates as a one-bank holding company.  GSBC’s 
business primarily consists of the operations of Great Southern Bank (the “Bank”), which provides a full range of 
financial services to customers primarily located in Missouri, Iowa, Kansas, Minnesota, Nebraska and Arkansas.  
The Bank also originates commercial loans from lending offices in Atlanta, Ga., Chicago, Ill., Dallas, Texas, 
Denver, Colo., Omaha, Neb. and Tulsa, Okla.  The Company and the Bank are subject to regulation by certain 
federal and state agencies and undergo periodic examinations by those regulatory agencies. 

The Company’s banking operation is its only reportable segment.  The banking operation is principally engaged in 
the business of originating residential and commercial real estate loans, construction loans, commercial business 
loans and consumer loans and funding these loans by attracting deposits from the general public, accepting 
brokered deposits and borrowing from the Federal Home Loan Bank and others.  The operating results of this 
segment are regularly reviewed by management to make decisions about resource allocations and to assess 
performance.  Selected information is not presented separately for the Company’s reportable segment, as there is 
no material difference between that information and the corresponding information in the consolidated financial 
statements. 

Use of Estimates 

The preparation of financial statements in conformity with accounting principles generally accepted in the United 
States of America requires management to make estimates and assumptions that affect the reported amounts of 
assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and 
the reported amounts of revenues and expenses during the reporting period.  Actual results could differ from those 
estimates. 

Material estimates that are particularly susceptible to significant change relate to the determination of the 
allowance for loan losses and the valuation of real estate acquired in connection with foreclosures or in 
satisfaction of loans, the valuation of loans acquired with indication of impairment and other-than-temporary 
impairments (OTTI) and fair values of financial instruments.  In connection with the determination of the 
allowance for loan losses and the valuation of foreclosed assets held for sale, management obtains independent 
appraisals for significant properties.  In addition, the Company considers that the determination of the carrying 
value of goodwill and intangible assets involves a high degree of judgment and complexity. 

Principles of Consolidation 

The consolidated financial statements include the accounts of Great Southern Bancorp, Inc., its wholly owned 
subsidiary, the Bank, and the Bank’s wholly owned subsidiaries, Great Southern Real Estate Development 
Corporation, GSB One LLC (including its wholly owned subsidiary, GSB Two LLC), Great Southern Financial 
Corporation, Great Southern Community Development Company, LLC (including its wholly owned subsidiary, 
Great Southern CDE, LLC), GS, LLC, GSSC, LLC, GSTC Investments, LLC, GS-RE Holding, LLC (including 
its wholly owned subsidiary, GS RE Management, LLC), GS-RE Holding II, LLC, GS-RE Holding III, LLC, VFP 
Conclusion Holding, LLC and VFP Conclusion Holding II, LLC.  All significant intercompany accounts and 
transactions have been eliminated in consolidation.   

Federal Home Loan Bank Stock 

Federal Home Loan Bank common stock is a required investment for institutions that are members of the Federal 
Home Loan Bank system.  The required investment in common stock is based on a predetermined formula, 
carried at cost and evaluated for impairment. 

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Securities 

Available-for-sale securities, which include any security for which the Company has no immediate plan to sell but 
which may be sold in the future, are carried at fair value.  Unrealized gains and losses are recorded, net of related 
income tax effects, in other comprehensive income. 

Held-to-maturity securities, which include any security for which the Company has the positive intent and ability 
to hold until maturity, are carried at historical cost adjusted for amortization of premiums and accretion of 
discounts. 

Amortization of premiums and accretion of discounts are recorded as interest income from securities.  Realized 
gains and losses are recorded as net security gains (losses).  Gains and losses on sales of securities are determined 
on the specific-identification method. 

For debt securities with fair value below carrying value when the Company does not intend to sell a debt security, 
and it is more likely than not the Company will not have to sell the security before recovery of its cost basis, it 
recognizes the credit component of an other-than-temporary impairment (“OTTI”) of a debt security in earnings 
and the remaining portion in other comprehensive income.  For held-to-maturity debt securities, the amount of an 
OTTI recorded in other comprehensive income for the noncredit portion of a previous OTTI is amortized 
prospectively over the remaining life of the security on the basis of the timing of future estimated cash flows of 
the security. 

The Company’s consolidated statements of income reflect the full impairment (that is, the difference between the 
security’s amortized cost basis and fair value) on debt securities that the Company intends to sell or would more 
likely than not be required to sell before the expected recovery of the amortized cost basis.  For available-for-sale 
and held-to-maturity debt securities that management has no intent to sell and believes that it more likely than not 
will not be required to sell prior to recovery, only the credit loss component of the impairment is recognized in 
earnings, while the noncredit loss is recognized in accumulated other comprehensive income.  The credit loss 
component recognized in earnings is identified as the amount of principal cash flows not expected to be received 
over the remaining term of the security based on cash flow projections.   

For equity securities, if any, when the Company has decided to sell an impaired available-for-sale security and the 
Company does not expect the fair value of the security to fully recover before the expected time of sale, the 
security is deemed OTTI in the period in which the decision to sell is made.  The Company recognizes an 
impairment loss when the impairment is deemed other-than-temporary even if a decision to sell has not been 
made. 

Mortgage Loans Held for Sale 

Mortgage loans originated and intended for sale in the secondary market are carried at the lower of cost or fair 
value in the aggregate.  Write-downs to fair value are recognized as a charge to earnings at the time the decline in 
value occurs.  Nonbinding forward commitments to sell individual mortgage loans are generally obtained to 
reduce market risk on mortgage loans in the process of origination and mortgage loans held for sale.  Gains and 
losses resulting from sales of mortgage loans are recognized when the respective loans are sold to investors.  Fees 
received from borrowers to guarantee the funding of mortgage loans held for sale and fees paid to investors to 
ensure the ultimate sale of such mortgage loans are recognized as income or expense when the loans are sold or 
when it becomes evident that the commitment will not be used. 

Loans Originated by the Company 

Loans that management has the intent and ability to hold for the foreseeable future or until maturity or payoff are 
reported at their outstanding principal balances adjusted for any charge-offs, the allowance for loan losses, any 
deferred fees or costs on originated loans and unamortized premiums or discounts on purchased loans.  Interest 
income is reported on the interest method and includes amortization of net deferred loan fees and costs over the 

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

loan term.  Past due status is based on the contractual terms of a loan.  Generally, loans are placed on nonaccrual 
status at 90 days past due and interest is considered a loss, unless the loan is well secured and in the process of 
collection.  Payments received on nonaccrual loans are applied to principal until the loans are returned to accrual 
status.  Loans are returned to accrual status when all payments contractually due are brought current, payment 
performance is sustained for a period of time, generally six months, and future payments are reasonably assured.  
With the exception of consumer loans, charge-offs on loans are recorded when available information indicates a 
loan is not fully collectible and the loss is reasonably quantifiable.  Consumer loans are charged-off at specified 
delinquency dates consistent with regulatory guidelines. 

Allowance for Loan Losses 

The allowance for loan losses is established as losses are estimated to have occurred through a provision for loan 
losses charged to earnings.  Loan losses are charged against the allowance when management believes the 
uncollectability of a loan balance is confirmed.  Subsequent recoveries, if any, are credited to the allowance. 

The allowance for loan losses is evaluated on a regular basis by management and is based upon management’s 
periodic review of the collectability of the loans in light of historical experience, the nature and volume of the loan 
portfolio, adverse situations that may affect the borrower’s ability to repay, estimated value of any underlying 
collateral and prevailing economic conditions.  This evaluation is inherently subjective as it requires estimates that 
are susceptible to significant revision as more information becomes available. 

The allowance consists of allocated and general components.  The allocated component relates to loans that are 
classified as impaired.  For loans classified as impaired, an allowance is established when the discounted cash 
flows (or collateral value or observable market price) of the impaired loan is lower than the carrying value of that 
loan.  The general component covers non-classified loans and is based on historical charge-off experience and 
expected loss given default derived from the Company’s internal risk rating process.  Other adjustments may be 
made to the allowance for certain loan segments after an assessment of internal or external influences on credit 
quality that are not fully reflected in the historical loss or risk rating data. 

A loan is considered impaired when, based on current information and events, it is probable that not all of the 
principal and interest due under the loan agreement will be collected in accordance with contractual terms.  For 
non-homogeneous loans, such as commercial loans, management determines which loans are reviewed for 
impairment based on information obtained by account officers, weekly past due meetings, various analyses 
including annual reviews of large loan relationships, calculations of loan debt coverage ratios as financial 
information is obtained and periodic reviews of all loans over $1.0 million.  Loans that experience insignificant 
payment delays and payment shortfalls generally are not classified as impaired.  Management determines the 
significance of payment delays and payment shortfalls on a case-by-case basis, taking into consideration all of the 
circumstances surrounding the loan and the borrower, including the length and reasons for the delay, the 
borrower’s prior payment record and the amount of any collateral shortfall in relation to the principal and interest 
owed.   

Large groups of smaller balance homogenous loans, such as consumer and residential loans, are collectively 
evaluated for impairment.  In accordance with regulatory guidelines, impairment in the consumer and mortgage 
loan portfolio is primarily identified based on past-due status.  Consumer and mortgage loans which are over 90 
days past due or specifically identified as troubled debt restructurings will generally be individually evaluated for 
impairment.  

Impairment is measured on a loan-by-loan basis for both homogeneous and non-homogeneous loans by either the 
present value of expected future cash flows or the fair value of the collateral if the loan is collateral dependent.  
Payments made on impaired loans are treated in accordance with the accrual status of the loan.  If loans are 
performing in accordance with their contractual terms but the ultimate collectability of principal and interest is 
questionable, payments are applied to principal only.   

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Loans Acquired in Business Combinations 

Loans acquired in business combinations under ASC Topic 805, Business Combinations, require the use of the 
acquisition method of accounting.  Therefore, such loans are initially recorded at fair value in accordance with the 
fair value methodology prescribed in ASC Topic 820, Fair Value Measurements and Disclosures.  No allowance 
for loan losses related to the acquired loans is recorded on the acquisition date as the fair value of the loans 
acquired incorporates assumptions regarding credit risk.  The fair value estimates associated with the loans 
include estimates related to expected prepayments and the amount and timing of undiscounted expected principal, 
interest and other cash flows.   

For acquired loans not acquired in conjunction with an FDIC-assisted transaction that are not considered to be 
purchased credit-impaired loans, the Company evaluates those loans acquired in accordance with the provisions of 
ASC Topic 310-20, Nonrefundable Fees and Other Costs.  The fair value discount on these loans is accreted into 
interest income over the weighted average life of the loans using a constant yield method.  These loans are not 
considered to be impaired loans.  The Company evaluates purchased credit-impaired loans in accordance with the 
provisions of ASC Topic 310-30, Loans and Debt Securities Acquired with Deteriorated Credit Quality.  Loans 
acquired in business combinations with evidence of credit deterioration since origination and for which it is 
probable that all contractually required payments will not be collected are considered to be credit impaired.  
Evidence of credit quality deterioration as of the purchase dates may include information such as past-due and 
nonaccrual status, borrower credit scores and recent loan to value percentages.  Acquired credit-impaired loans 
that are accounted for under the accounting guidance for loans acquired with deteriorated credit quality are 
initially measured at fair value, which includes estimated future credit losses expected to be incurred over the life 
of the loans.   

The Company evaluates all of its loans acquired in conjunction with its FDIC-assisted transactions in accordance 
with the provisions of ASC Topic 310-30.  For purposes of applying ASC 310-30, loans acquired in FDIC-
assisted business combinations are aggregated into pools of loans with common risk characteristics.  All loans 
acquired in the FDIC transactions, both covered and not covered by loss sharing agreements, were deemed to be 
purchased credit-impaired loans as there is general evidence of credit deterioration since origination in the pools 
and there is some probability that not all contractually required payments will be collected.  As a result, related 
discounts are recognized subsequently through accretion based on changes in the expected cash flows of these 
acquired loans.   

The expected cash flows of the acquired loan pools in excess of the fair values recorded is referred to as the 
accretable yield and is recognized in interest income over the remaining estimated lives of the loan pools for 
impaired loans accounted for under ASC Topic 310-30.  Subsequent to acquisition date, the Company has 
estimated cash flows expected to be collected on pools of loans sharing common risk characteristics, which are 
treated in the aggregate when applying various valuation techniques.  Increases in the Company’s cash flow 
expectations have been recognized as increases to the accretable yield while decreases have been recognized as 
impairments through the allowance for loan losses.   

Other Real Estate Owned and Repossessions   

Assets acquired through, or in lieu of, loan foreclosure are held for sale and are initially recorded at fair value less 
estimated cost to sell at the date of foreclosure, establishing a new cost basis.  Subsequent to foreclosure, 
valuations are periodically performed by management and the assets are carried at the lower of carrying amount or 
fair value less estimated cost to sell.  Revenue and expenses from operations and changes in the valuation 
allowance are included in net expense on foreclosed assets.  Other real estate owned also includes bank premises 
formerly, but no longer, used for banking, as well as property originally acquired for future expansion but no 
longer intended to be used for that purpose.   

Premises and Equipment 

Premises and equipment are stated at cost less accumulated depreciation.  Depreciation is charged to expense 
using the straight-line and accelerated methods over the estimated useful lives of the assets.  Leasehold 

77

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

improvements are capitalized and amortized using the straight-line and accelerated methods over the terms of the 
respective leases or the estimated useful lives of the improvements, whichever is shorter. 

Material lease obligations consist of leases for various loan offices and banking centers, all of which are 
categorized as “operating leases.”  Under current accounting guidance, lessees are required to recognize a lease 
liability and a right-of-use asset for these leases. This right-of-use asset is included in Premises and Equipment.  

Long-Lived Asset Impairment 

The Company evaluates the recoverability of the carrying value of long-lived assets whenever events or 
circumstances indicate the carrying amount may not be recoverable.  If a long-lived asset is tested for 
recoverability and the undiscounted estimated future cash flows expected to result from the use and eventual 
disposition of the asset is less than the carrying amount of the asset, the asset cost is adjusted to fair value and an 
impairment loss is recognized as the amount by which the carrying amount of a long-lived asset exceeds its fair 
value. 

No asset impairment was recognized during the years ended December 31, 2020, 2019 and 2018.   

Goodwill and Intangible Assets 

Goodwill is evaluated annually for impairment or more frequently if impairment indicators are present.  The 
annual, or interim, goodwill impairment test is performed by comparing the fair value of a reporting unit with its 
carrying amount and an impairment charge is recognized for the amount by which the carrying amount exceeds 
the reporting unit’s fair value.  The Company still may perform the qualitative assessment for a reporting unit to 
determine if the qualitative impairment test is necessary. 

Intangible assets are being amortized on the straight-line basis generally over a period of seven years.  Such assets 
are periodically evaluated as to the recoverability of their carrying value. 

A summary of goodwill and intangible assets is as follows: 

Goodwill – Branch acquisitions 
Deposit intangibles 
Boulevard Bank 
Valley Bank 
Fifth Third Bank 

December 31, 

2020 

2019 

(In Thousands) 

$ 

5,396  $ 

5,396 

31 
200 
1,317 
1,548 

153 
600 
1,949 
2,702 

$ 

6,944  $ 

8,098 

Loan Servicing and Origination Fee Income 

Loan servicing income represents fees earned for servicing real estate mortgage loans owned by various investors.  
The fees are generally calculated on the outstanding principal balances of the loans serviced and are recorded as 
income when earned.  Loan origination fees, net of direct loan origination costs, are recognized as income using 
the level-yield method over the contractual life of the loan. 

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Stockholders’ Equity 

The Company is incorporated in the State of Maryland.  Under Maryland law, there is no concept of “Treasury 
Shares.”  Instead, shares purchased by the Company constitute authorized but unissued shares under Maryland 
law.  Accounting principles generally accepted in the United States of America state that accounting for treasury 
stock shall conform to state law.  The cost of shares purchased by the Company has been allocated to common 
stock and retained earnings balances. 

Earnings Per Common Share 

Basic earnings per common share are computed based on the weighted average number of common shares 
outstanding during each year.  Diluted earnings per common share are computed using the weighted average 
common shares and all potential dilutive common shares outstanding during the period. 

Earnings per common share (EPS) were computed as follows: 

2020 
2018 
2019 
(In Thousands, Except Per Share Data) 

Net income and net income available to common shareholders 

 $ 

59,313 

 $ 

73,612 

 $ 

67,109 

Average common shares outstanding 

14,043 

14,201 

14,132 

Average common share stock options outstanding 

61 

129 

128 

Average diluted common shares 

14,104 

14,330 

14,260 

Earnings per common share – basic 

Earnings per common share – diluted 

$ 

$ 

4.22 

4.21 

$ 

$ 

5.18 

5.14 

$ 

$ 

4.75 

4.71 

Options outstanding at December 31, 2020, 2019 and 2018, to purchase 758,901, 201,400 and 424,833 shares of 
common stock, respectively, were not included in the computation of diluted earnings per common share for each 
of the years because the exercise prices of such options were greater than the average market prices of the 
common stock for the years ended December 31, 2020, 2019 and 2018, respectively.     

Stock Compensation Plans 

The Company has stock-based employee compensation plans, which are described more fully in Note 20.  In 
accordance with FASB ASC 718, Compensation – Stock Compensation, compensation cost related to share-based 
payment transactions is recognized in the Company’s consolidated financial statements based on the grant-date 
fair value of the award using the modified prospective transition method.  For the years ended December 31, 
2020, 2019 and 2018, share-based compensation expense totaling $1.2 million, $922,000 and $737,000, 
respectively, was included in salaries and employee benefits expense in the consolidated statements of income. 

Cash Equivalents 

The Company considers all liquid investments with original maturities of three months or less to be cash equivalents.  
At December 31, 2020 and 2019, cash equivalents consisted of interest-bearing deposits in other financial institutions.  

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

At December 31, 2020, nearly all of the interest-bearing deposits were uninsured with nearly all of these balances held 
at the Federal Home Loan Bank or the Federal Reserve Bank.   

Income Taxes 

The Company accounts for income taxes in accordance with income tax accounting guidance (FASB ASC 740, 
Income Taxes).  The income tax accounting guidance results in two components of income tax expense: current 
and deferred.  Current income tax expense reflects taxes to be paid or refunded for the current period by applying 
the provisions of the enacted tax law to the taxable income or excess of deductions over revenues.  The Company 
determines deferred income taxes using the liability (or balance sheet) method.  Under this method, the net 
deferred tax asset or liability is based on the tax effects of the differences between the book and tax bases of assets 
and liabilities, and enacted changes in tax rates and laws are recognized in the period in which they occur. 

Deferred income tax expense results from changes in deferred tax assets and liabilities between periods.  Deferred 
tax assets are recognized if it is more likely than not, based on the technical merits, that the tax position will be 
realized or sustained upon examination.  The term “more likely than not” means a likelihood of more than 50 
percent; the terms examined and upon examination also include resolution of the related appeals or litigation 
processes, if any.  A tax position that meets the more-likely-than-not recognition threshold is initially and 
subsequently measured as the largest amount of tax benefit that has a greater than 50 percent likelihood of being 
realized upon settlement with a taxing authority that has full knowledge of all relevant information.  The 
determination of whether or not a tax position has met the more-likely-than-not recognition threshold considers 
the facts, circumstances and information available at the reporting date and is subject to management’s judgment.  
Deferred tax assets are reduced by a valuation allowance if, based on the weight of evidence available, it is more 
likely than not that some portion or all of a deferred tax asset will not be realized.  At December 31, 2020 and 
2019, no valuation allowance was established. 

The Company recognizes interest and penalties on income taxes as a component of income tax expense. 

The Company files consolidated income tax returns with its subsidiaries. 

Derivatives and Hedging Activities 

FASB ASC 815, Derivatives and Hedging, provides the disclosure requirements for derivatives and hedging 
activities with the intent to provide users of financial statements with an enhanced understanding of: (a) how and 
why an entity uses derivative instruments, (b) how the entity accounts for derivative instruments and related 
hedged items and (c) how derivative instruments and related hedged items affect an entity’s financial position, 
financial performance and cash flows.  Further, qualitative disclosures are required that explain the Company’s 
objectives and strategies for using derivatives, as well as quantitative disclosures about the fair value of and gains 
and losses on derivative instruments, and disclosures about credit-risk-related contingent features in derivative 
instruments.  For detailed disclosures on derivatives and hedging activities, see Note 16. 

As required by FASB ASC 815, the Company records all derivatives in the statement of financial condition at fair 
value.  The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, 
whether the Company has elected to designate a derivative in a hedging relationship and apply hedge accounting 
and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting.   

Restriction on Cash and Due From Banks 

The Bank is required to maintain reserve funds in cash and/or on deposit with the Federal Reserve Bank. During the 
COVID-19 pandemic, the Federal Reserve Bank has reduced all banks’ reserve requirements to $-0- until further 
notice. There was no reserve required at December 31, 2020, compared to $69.4 million at December 31, 2019. 

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Recent Accounting Pronouncements 

In June 2016, the FASB issued Accounting Standards Update (ASU) No. 2016-13, Financial Instruments – Credit 
Losses (Topic 326).  The Update amends guidance on reporting credit losses for assets held at amortized cost basis 
and available for sale debt securities. For assets held at amortized cost basis, Topic 326 eliminates the probable 
initial recognition threshold in current GAAP and, instead, requires an entity to reflect its current estimate of all 
expected credit losses. This Update affects entities holding financial assets and net investment in leases that are 
not accounted for at fair value through net income. The amendments affect loans, debt securities, trade 
receivables, net investments in leases, off balance sheet credit exposures, reinsurance receivables, and any other 
financial assets not excluded from the scope that have the contractual right to receive cash.  The Update was set to 
be effective for the Company on January 1, 2020.  During March 2020, pursuant to the Coronavirus Aid, Relief, 
and Economic Security Act (“CARES Act”) and guidance from the Securities and Exchange Commission (the 
“SEC”) and the Financial Accounting Standards Board (the “FASB”), we elected to delay adoption of the new 
accounting standard related to accounting for credit losses (“CECL”).  In December 2020, additional legislation 
was enacted that amended certain provisions of the CARES Act.  One of the provisions that was affected by this 
new legislation allowed for the election to further delay the adoption of the CECL accounting standard to January 
1, 2022.  An adoption date of January 1, 2021, was also an acceptable option and we elected January 1, 2021 as 
our adoption date for the CECL standard.  As a result, our 2020 financial statements are prepared under the 
existing incurred loss methodology standard for accounting for loan losses. 

The adoption of the CECL model during the first quarter of 2021 requires us to recognize a one-time cumulative 
adjustment to our allowance for loan losses and a liability for potential losses related to the unfunded portion of 
our loans and commitments in order to fully transition from the incurred loss model to the CECL model. Upon 
initial adoption, we increased the balance of our allowance for credit losses by approximately $12 million and 
create a liability for potential losses related to the unfunded portion of our loans and commitments by 
approximately $8 million.  The after-tax effect of these adjustments is expected to result in a decrease in our 
retained earnings of approximately $13 million.  These estimates are subject to change as material assumptions 
are refined and model validations are completed as we finalize our first quarter 2021 financial statements. 

In January 2017, the FASB issued ASU No. 2017-04, Intangibles: Goodwill and Other: Simplifying the Test for 
Goodwill Impairment (Topic 350). To simplify the subsequent measurement of goodwill, the amendments 
eliminate Step 2 from the goodwill impairment test. The annual, or interim, goodwill impairment test should be 
performed by comparing the fair value of a reporting unit with its carrying amount and an impairment charge 
should be recognized for the amount by which the carrying amount exceeds the reporting unit’s fair value.  An 
entity still has the option to perform the qualitative assessment for a reporting unit to determine if the qualitative 
impairment test is necessary.  The nature of and reason for the change in accounting principle should be disclosed 
upon transition. The amendments in this update are required for annual or any interim goodwill impairment tests 
in fiscal years beginning after December 15, 2019. The impact of adopting this new guidance during the quarter 
ended March 31, 2020 did not have a material impact on the Company’s consolidated financial statements. During 
2020, the Company performed its annual review of goodwill and intangibles, including consideration of the 
circumstances brought about by the COVID-19 pandemic and its effect on the valuation of the Company and 
other bank holding companies. The Company concluded that no impairment of its goodwill and intangible assets 
had occurred in 2020. 

In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820) - Disclosure Framework-
Changes to the Disclosure Requirements for Fair Value Measurement. ASU 2018-13 modifies the disclosure 
requirements on fair value measurements in Topic 820. The amendments in this update remove disclosures that no 
longer are considered cost beneficial, modify/clarify the specific requirements of certain disclosures, and add 
disclosure requirements identified as relevant. ASU 2018-13 is effective for periods beginning after December 15, 
2019.  The impact of adopting this new guidance during the quarter ended March 31, 2020 did not have a material 
impact on the Company’s consolidated financial statements. 

81

16 

 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of 
Reference Rate Reform on Financial Reporting. ASU 2020-04 provides relief for companies preparing for 
discontinuation of interest rates such as the London Interbank Offered Rate (“LIBOR”).  LIBOR is a benchmark 
interest rate referenced in a variety of agreements that are used by numerous entities. After 2021, certain LIBOR 
rates may no longer be published.  As a result, LIBOR could be discontinued as a reference rate. Other interest 
rates used globally could also be discontinued for similar reasons. ASU 2020-04 provides optional expedients and 
exceptions to contracts, hedging relationships and other transactions affected by reference rate reform. The main 
provisions for contract modifications include optional relief by allowing the modification as a continuation of the 
existing contract without additional analysis and other optional expedients regarding embedded features. Optional 
expedients for hedge accounting permits changes to critical terms of hedging relationships and to the designated 
benchmark interest rate in a fair value hedge and also provides relief for assessing hedge effectiveness for cash 
flow hedges. Companies are able to apply ASU 2020-04 immediately; however, the guidance will only be 
available for a limited time (generally through December 31, 2022). The application of ASU 2020-04 has not had, 
and is not expected to have, a material impact on the Company’s consolidated financial statements. 

In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope. ASU 2021-01 
clarifies that certain optional expedients and exceptions in ASC 848 for contract modifications and hedge 
accounting apply to derivatives that are affected by the discounting transition. ASU 2021-01 also amends the 
expedients and exceptions in ASC 848 to capture the incremental consequences of the scope clarification and to 
tailor the existing guidance to derivative instruments affected by the discounting transition. ASU 2021-01 was 
effective upon issuance and generally can be applied through December 31, 2022. ASU 2021-01 has not had, and 
is not expected to have, a material impact on the Company’s consolidated financial statements. 

Note 2: 

Investments in Securities 

The amortized cost and fair values of securities classified as available-for-sale were as follows: 

December 31, 2020 

Gross 

Gross 

Amortized 
Cost 

  Unrealized 

  Unrealized 

Gains 

Losses 

Fair 
Value 

(In Thousands)

Agency mortgage-backed securities 
Agency collateralized mortgage obligations 
States and political subdivisions securities 
Small Business Administration securities 

$ 

151,106 
168,472 
45,196 
20,033 

  $ 

  $ 

19,665 
8,524 
2,135 
1,014 

  $ 

831 
375 
6 
— 

169,940 
176,621 
47,325 
21,047 

$ 

384,807 

  $ 

31,338 

  $ 

1,212 

  $ 

414,933 

December 31, 2019 

Gross 

Gross 

Amortized 
Cost 

  Unrealized 

  Unrealized 

Gains 

Losses 

Fair 
Value 

(In Thousands)

Agency mortgage-backed securities 
Agency collateralized mortgage obligations 
States and political subdivisions securities 
Small Business Administration securities 

$ 

156,591 
149,980 
33,757 
22,132 

  $ 

  $ 

8,716 
2,891 
1,368 
— 

  $ 

265 
921 
— 
74 

165,042 
151,950 
35,125 
22,058 

$ 

362,460 

  $ 

12,975 

  $ 

1,260 

  $ 

374,175 

17 

82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
   
 
   
 
   
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
   
 
   
 
   
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

At December 31, 2020, the Company’s agency mortgage-backed securities portfolio consisted of FNMA 
securities totaling $156.6 million, FHLMC securities totaling $10.3 million and GNMA securities totaling $3.0 
million.  At December 31, 2020, agency collateralized mortgage obligations consisted of GNMA securities 
totaling $105.8 million, FNMA securities totaling $52.9 million, and FHLMC securities totaling $17.9 million.  
At December 31, 2020, all of the Company’s $169.9 million agency mortgage-backed securities had fixed rates of 
interest.  At December 31, 2020, $156.8 million of the Company’s agency collateralized mortgage obligations had 
fixed rates of interest and $19.8 million had variable rates of interest.   

The amortized cost and fair value of available-for-sale securities at December 31, 2020, by contractual maturity, 
are shown below.  Expected maturities will differ from contractual maturities because issuers may have the right 
to call or prepay obligations with or without call or prepayment penalties. 

Amortized 
Cost 

Fair 
Value 

(In Thousands) 

After one through five years 
After five through ten years 
After ten years 
Securities not due on a single maturity date 

 $ 

— 
8,672 
36,524 
339,611 

 $ 

— 
9,251 
38,074 
367,608 

 $ 

384,807 

 $ 

414,933 

There were no securities classified as held to maturity at December 31, 2020 or December 31, 2019. 

The amortized cost and fair values of securities pledged as collateral was as follows at December 31, 2020 and 
2019: 

2020 

2019 

Amortized 
Cost 

Fair 
Value 

Amortized 
Cost 

Fair 
Value 

(In Thousands) 

Public deposits 
Collateralized borrowing accounts 
Other  

$ 

5,674 
188,309 
6,413 

  $ 

  $ 

5,962 
201,818 
6,819 

8,578 
122,771 
7,021 

  $ 

8,913 
129,643 
7,107 

$ 

200,396 

  $ 

214,599 

  $ 

138,370 

  $ 

145,663 

Certain investments in debt securities are reported in the financial statements at an amount less than their 
historical cost.  Total fair value of these investments at December 31, 2020 and 2019, was approximately $24.2 
million and $116.2 million, respectively, which is approximately 5.8% and 31.1% of the Company’s available-
for-sale and held-to-maturity investment portfolio, respectively. 

Based on evaluation of available evidence, including recent changes in market interest rates, credit rating 
information and information obtained from regulatory filings, management believes the declines in fair value for 
these debt securities are temporary. 

The following table shows the Company’s gross unrealized losses and fair value, aggregated by investment 
category and length of time that individual securities have been in a continuous unrealized loss position at 
December 31, 2020 and 2019: 

83

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Description of Securities 

Agency mortgage-backed 

securities 

Agency collateralized 

mortgage obligations 

Small Business 

Administration securities  

States and political 

subdivisions securities 

Less than 12 Months 
Fair 
Value 

  Unrealized   
Losses 

2020 
12 Months or More 
Fair 
Value 

  Unrealized   
Losses 

(In Thousands) 

Total 

Fair 
Value 

  Unrealized 

Losses 

$ 

10,279 

$ 

(831) 

  $ 

— 

  $ 

—  

  $ 

10,279 

$ 

(831) 

12,727 

(375) 

— 

1,164 

—  

(6) 

— 

— 

— 

— 

— 

— 

12,727 

(375) 

— 

1,164 

—  

(6) 

  $ 

24,170 

  $ 

(1,212) 

  $ 

— 

  $ 

 —  

  $ 

24,170 

  $ 

(1,212) 

Description of Securities 

Agency mortgage-backed 

securities 

Agency collateralized 

mortgage obligations 

Small Business 

Less than 12 Months 
Fair 
Value 

  Unrealized   
Losses 

2019 
12 Months or More 
Fair 
Value 

  Unrealized   
Losses 

(In Thousands) 

Total 

Fair 
Value 

  Unrealized 

Losses 

$ 

— 

$ 

—  

  $ 

24,762 

  $ 

(265) 

  $ 

24,762 

  $ 

(265) 

69,372 

(921) 

Administration securities  

22,058    

States and political 

subdivisions securities 

— 

(74) 

—  

— 

— 

— 

— 

— 

— 

69,372 

22,058 

— 

(921) 

(74) 

—  

  $ 

91,430 

  $ 

(995) 

  $ 

24,762 

  $ 

(265) 

  $  116,192 

  $ 

(1,260) 

  Other-than-Temporary Impairment 

Upon acquisition of a security, the Company decides whether it is within the scope of the accounting guidance for 
beneficial interests in securitized financial assets or will be evaluated for impairment under the accounting 
guidance for investments in debt and equity securities. 

The accounting guidance for beneficial interests in securitized financial assets provides incremental impairment 
guidance for a subset of the debt securities within the scope of the guidance for investments in debt and equity 
securities.  For securities where the security is a beneficial interest in securitized financial assets, the Company 
uses the beneficial interests in securitized financial asset impairment model.  For securities where the security is 
not a beneficial interest in securitized financial assets, the Company uses the debt and equity securities 
impairment model.  The Company does not currently have securities within the scope of this guidance for 
beneficial interests in securitized financial assets. 

The Company routinely conducts periodic reviews to identify and evaluate each investment security to determine 
whether an other-than-temporary impairment has occurred.  The Company considers the length of time a security 
has been in an unrealized loss position, the relative amount of the unrealized loss compared to the carrying value of 
the security, the type of security and other factors.  If certain criteria are met, the Company performs additional 

84

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

review and evaluation using observable market values or various inputs in economic models to determine if an 
unrealized loss is other than temporary.  The Company uses quoted market prices for marketable equity securities 
and uses broker pricing quotes based on observable inputs for equity investments that are not traded on a stock 
exchange.  For non-agency collateralized mortgage obligations, to determine if the unrealized loss is other than 
temporary, the Company projects total estimated defaults of the underlying assets (mortgages) and multiplies that 
calculated amount by an estimate of realizable value upon sale in the marketplace (severity) in order to determine 
the projected collateral loss.  The Company also evaluates any current credit enhancement underlying these 
securities to determine the impact on cash flows.  If the Company determines that a given security position will be 
subject to a write-down or loss, the Company records the expected credit loss as a charge to earnings. 

During 2020, 2019 and 2018, no securities were determined to have impairment that had become other-than-
temporary.   

Credit Losses Recognized on Investments 

During 2020, 2019 and 2018, there were no debt securities that experienced fair value deterioration due to credit 
losses, as well as due to other market factors, but are not otherwise other-than-temporarily impaired.   

Note 3: 

Loans and Allowance for Loan Losses 

Classes of loans at December 31, 2020 and 2019, included: 

One- to four-family residential construction 
Subdivision construction 
Land development 
Commercial construction 
Owner occupied one- to four-family residential 
Non-owner occupied one- to four-family residential 
Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 
Loans acquired and accounted for under ASC 310-30,  

net of discounts  

Undisbursed portion of loans in process 
Allowance for loan losses 
Deferred loan fees and gains, net 

2020 

2019 

(In Thousands) 

 $ 

42,793 
30,894 
54,010 
1,212,837 
470,436 
114,569 
1,553,677 
1,021,145 
370,898 
14,003 
86,173 
40,762 
114,689 

 $ 

33,963 
16,088 
40,431 
1,322,861 
387,016 
120,343 
1,494,172 
866,006 
313,209 
13,189 
151,854 
46,720 
118,988 

98,643 
        5,225,529 
(863,722) 
(55,743) 
(9,260) 
4,296,804 

 $ 

127,206 
        5,052,046 
(850,666) 
(40,294) 
(7,104) 
4,153,982 

 $ 

85

20 

 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
 
 
   
 
   
   
 
   
   
 
   
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Classes of loans by aging were as follows: 

December 31, 2020 

30-59 Days  60-89 Days 
Past Due  Past Due  Past Due 

Over 90 
Days 

Total Past 
Due 

Total 
Loans 

Total Loans 
> 90 Days Past 
Due and 

Current  Receivable  Still Accruing 

(In Thousands) 

— 
— 
— 
— 

— 

— 
— 
— 
— 
— 
— 
— 
— 

— 
— 

— 

— 

 $ 

One- to four-family  

residential construction 
Subdivision construction 
Land development  
Commercial construction 
Owner occupied one- to four- 

family residential 

Non-owner occupied one- to  

four-family residential 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 
Loans acquired and accounted 
for under ASC 310-30, net 
of discounts  

Less loans acquired and   

accounted for under ASC 
310-30, net of discounts 

1,365 
— 
20 
— 

1,379 

— 
— 
— 
— 
— 
364 
443 
153 

 $ 

 $ 

— 
— 
— 
— 

— 
— 
— 
— 

 $ 

1,365 
           — 
20 
— 

 $ 

41,428   $ 
30,894   
53,990   
  1,212,837   

42,793   $ 
30,894   
54,010   
 1,212,837   

113 

  1,502 

2,994 

  467,442   

  470,436   

— 
79 
— 
— 
— 
119 
7 
111 

69 
587 
— 
114 
— 
169 
94 
508 

69 
666 
— 
114 
— 
652 
544 
772 

  114,500   
  1,553,011   
  1,021,145   
  370,784   
14,003   
85,521   
40,218   
  113,917   

  114,569   
 1,553,677   
 1,021,145   
  370,898   
14,003   
86,173   
40,762   
  114,689   

1,662 
5,386 

641 
1,070 

  3,843 
  6,886 

6,146 
  13,342 

92,497   

 5,212,187 

98,643   
 5,225,529   

1,662 

641 

  3,843 

6,146 

92,497   

98,643   

Total  

 $ 

3,724 

 $ 

429 

 $  3,043 

 $ 

7,196 

 $  5,119,690   $  5,126,886   $ 

86

21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

December 31, 2019 

30-59 Days  60-89 Days  Days 
Past Due  Past Due  Past Due 

Total Past 
Due 

Over 90 

Total Loans 
> 90 Days   
Past Due and 
Current  Receivable  Still Accruing 

Total 
Loans 

(In Thousands) 

— 
— 
— 
— 

— 

— 
— 
— 
— 
— 
— 
— 
— 

— 
— 

— 

— 

One- to four-family  

residential construction 
Subdivision construction 
Land development  
Commercial construction 
Owner occupied one- to four- 

family residential 

Non-owner occupied one- to  

four-family residential 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 
Loans acquired and 

accounted for under 
ASC 310-30, net of 
discounts 

Less loans acquired and   

accounted for under ASC 
310-30, net of discounts 

 $ 

 $ 

— 
— 
— 
  15,085 

 $ 

— 
— 
27 
— 

— 
— 
— 
— 

 $ 

— 
           — 
27 
  15,085 

 $ 

33,963   $ 
16,088   
40,404   
  1,307,776   

33,963   $ 
16,088   
40,431   
 1,322,861   

1,453 

152 
549 
376 
60 
— 
1,101 
278 
296 

1,631 

  1,198 

4,282 

  382,734   

  387,016   

— 
119 
— 
— 
— 
259 
233 
— 

181 
632 
— 
  1,235 
— 
558 
198 
517 

333 
1,300 
376 
1,295 
— 
1,918 
709 
813 

  120,010   
  1,492,872   
  865,630   
  311,914   
13,189   
  149,936   
46,011   
  118,175   

  120,343   
 1,494,172   
  866,006   
  313,209   
13,189   
  151,854   
46,720   
  118,988   

2,177 
  21,527 

709 
2,978 

  6,191 
  10,710 

9,077 
  35,215 

  118,129   
 5,016,831   

  127,206   
 5,052,046   

2,177 

709 

  6,191 

9,077 

  118,129   

  127,206   

Total  

 $  19,350 

 $ 

2,269 

 $  4,519 

 $  26,138 

 $  4,898,702   $  4,924,840   $ 

87

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Non-accruing loans are summarized as follows: 

One- to four-family residential construction 
Subdivision construction 
Land development 
Commercial construction 
Owner occupied one- to four-family residential 

   Non-owner occupied one- to four-family residential 

  $ 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 

December 31, 

2020 

2019 

(In Thousands) 

  $ 

— 
— 
— 
— 
1,502 
69 
587 
— 
114 
— 
169 
94 
508 

— 
— 
— 
— 
1,198 
181 
632 
— 
1,235 
— 
558 
198 
517 

  Total  

  $ 

3,043 

  $ 

4,519 

88

23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The following tables present the activity in the allowance for loan losses by portfolio segment for the years ended 
December 31, 2020, 2019 and 2018, respectively.  Also presented are the balance in the allowance for loan losses 
and the recorded investment in loans based on portfolio segment and impairment method as of the years ended 
December 31, 2020, 2019, and 2018, respectively: 

December 31, 2020 

One- to Four- 
Family 
Residential 
and 

Other 

Commercial  Commercial  Commercial 

Construction  Residential   Real Estate  Construction  Business 

Consumer 

Total 

(In Thousands) 

Allowance for Loan Losses 
Balance, January 1, 2020 

 $ 

Provision (benefit) 

charged to expense 

Losses charged off 
Recoveries 

Balance,

4,339 

 $ 

5,153 

 $ 

24,334 

 $ 

3,076 

 $ 

1,355 

 $ 

2,037 

 $  

40,294 

84 
(70) 
183 

4,042 
— 
180 

9,343 
(43) 
73 

242 
(1) 
204 

914 
(28) 
149 

1,246 
(3,152)   
2,083 

15,871 
(3,294) 
2,872 

  December 31, 2020 

 $ 

4,536 

 $ 

9,375 

 $         33,707 

 $ 

3,521 

 $ 

2,390 

 $ 

2,214 

 $  

55,743 

Ending balance: 

Individually evaluated  
for impairment 
Collectively evaluated  
for impairment 
Loans acquired and 

accounted for under  
ASC 310-30 

 $ 

 $ 

 $ 

90 

 $ 

— 

 $ 

445 

 $ 

— 

4,382 

 $ 

9,282 

 $ 

32,937 

 $ 

3,378 

 $ 

 $ 

14 

 $ 

164 

 $  

713 

2,331 

 $ 

2,040 

 $  

54,350 

64 

 $ 

93 

 $ 

325 

 $ 

143 

 $ 

45 

 $ 

10 

 $  

680 

Loans 

Individually evaluated  
for impairment 
Collectively evaluated  
for impairment 
Loans acquired and 

accounted for under  
ASC 310-30 

 $ 

3,546 

 $ 

— 

 $ 

3,438 

 $ 

— 

 $ 

167 

 $ 

1,897 

 $  

    9,048 

 $ 

655,146 

 $1,021,145 

 $  1,550,239 

 $  1,266,847 

 $ 

384,734 

 $ 

239,727 

 $ 5,117,838  

 $ 

57,113 

 $ 

6,150 

 $ 

24,613 

 $ 

2,551 

 $ 

2,549 

 $ 

5,667 

 $  

98,643 

89

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

December 31, 2019 

One- to Four- 
Family 
Residential 
and 

Other 

Commercial  Commercial  Commercial 

Construction  Residential   Real Estate  Construction  Business 

Consumer 

Total 

(In Thousands) 

Allowance for Loan Losses 
Balance, January 1, 2019 

 $ 

Provision (benefit) 

charged to expense 

Losses charged off 
Recoveries 

Balance,

3,122 

 $ 

4,713 

 $ 

19,803 

 $ 

3,105 

 $ 

1,568 

 $ 

6,098 

 $  38,409 

1,625 
(534) 
126 

603 
(189) 
26 

4,651 
(144) 
24 

22 
(101) 
50 

(309) 
(371) 
467 

(442)   
(6,723)   
3,104 

6,150 
(8,062) 
3,797 

  December 31, 2019 

 $ 

4,339 

 $ 

5,153 

 $         24,334 

 $ 

3,076 

 $ 

1,355 

 $ 

2,037 

 $  40,294 

Ending balance: 

Individually evaluated  
for impairment 
Collectively evaluated  
for impairment 
Loans acquired and 

accounted for under  
ASC 310-30 

 $ 

 $ 

 $ 

198 

 $ 

— 

 $ 

517 

 $ 

— 

3,973 

 $ 

5,101 

 $ 

23,570 

 $ 

2,940 

 $ 

 $ 

13 

 $ 

201 

 $ 

929 

1,306 

 $ 

1,814 

 $  38,704 

168 

 $ 

52 

 $ 

247 

 $ 

136 

 $ 

36 

 $ 

22 

 $ 

661 

Loans 

Individually evaluated  
for impairment 
Collectively evaluated  
for impairment 
Loans acquired and 

accounted for under  
ASC 310-30 

 $ 

2,960 

 $ 

— 

 $ 

4,020 

 $ 

— 

 $ 

1,286 

 $ 

2,001 

 $     10,267 

 $ 

554,450 

 $  866,006 

 $  1,490,152 

 $  1,363,292 

 $ 

325,112 

 $ 

315,561 

 $4,914,573 

 $ 

74,562 

 $ 

5,334 

 $ 

29,158 

 $ 

3,606 

 $ 

3,356 

 $ 

11,190 

 $  127,206 

90

25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

December 31, 2018 

One- to Four- 
Family 
Residential 
and 

Other 

Commercial  Commercial  Commercial 

Construction  Residential   Real Estate  Construction  Business 

Consumer 

Total 

(In Thousands) 

Allowance for Loan Losses 
Balance, January 1, 2018 

 $ 

Provision (benefit) 

charged to expense 

Losses charged off 
Recoveries 

Balance,

2,108 

 $ 

2,839 

 $ 

18,639 

 $ 

1,767 

 $ 

3,581 

 $ 

7,558 

 $  36,492 

742 
(62) 
334 

1,982 
(525) 
417 

1,094 
(102) 
172 

1,031 
(87) 
394 

(1,613) 
(1,155) 
755 

3,914 
(9,425)   
4,051 

7,150 
  (11,356) 
6,123 

  December 31, 2018 

 $ 

3,122 

 $ 

4,713 

 $ 

19,803 

 $ 

3,105 

 $ 

1,568 

 $ 

6,098 

 $  38,409 

Ending balance: 

Individually evaluated  
for impairment 
Collectively evaluated  
for impairment 
Loans acquired and 

accounted for under  
ASC 310-30 

 $ 

 $ 

 $ 

694 

 $ 

— 

 $ 

613 

 $ 

— 

2,392 

 $ 

4,681 

 $ 

18,958 

 $ 

3,029 

 $ 

 $ 

309 

 $ 

425 

 $ 

2,041 

1,247 

 $ 

5,640 

 $  35,947 

36 

 $ 

32 

 $ 

232 

 $ 

76 

 $ 

12 

 $ 

33 

 $ 

421 

Loans 

Individually evaluated  
for impairment 
Collectively evaluated  
for impairment 
Loans acquired and 

accounted for under  
ASC 310-30 

 $ 

6,116 

 $ 

— 

 $ 

3,501 

 $ 

14 

 $ 

1,844 

 $ 

2,464 

 $     13,939 

 $ 

433,209 

 $  784,894 

 $  1,367,934 

 $  1,461,644 

 $ 

334,214 

 $ 

429,766 

 $4,811,661 

 $ 

93,841 

 $  12,790 

 $ 

33,620 

 $ 

4,093 

 $ 

4,347 

 $ 

18,960 

 $  167,651 

The portfolio segments used in the preceding three tables correspond to the loan classes used in all other tables in 
Note 3 as follows: 

•

•
•

•
•
•

The one- to four-family residential and construction segment includes the one- to four-family residential 
construction, subdivision construction, owner occupied one- to four-family residential and non-owner 
occupied one- to four-family residential classes. 
The other residential segment corresponds to the other residential class. 
The commercial real estate segment includes the commercial real estate and industrial revenue bonds 
classes. 
The commercial construction segment includes the land development and commercial construction classes. 
The commercial business segment corresponds to the commercial business class. 
The consumer segment includes the consumer auto, consumer other and home equity lines of credit classes. 

The weighted average interest rate on loans receivable at December 31, 2020 and 2019, was 4.29% and 4.97%, 
respectively. 

Loans serviced for others are not included in the accompanying consolidated statements of financial condition.  The 
unpaid principal balance of loans serviced for others at December 31, 2020, was $462.7 million, consisting of 
$308.4 million of commercial loan participations sold to other financial institutions and $154.3 million of residential 
mortgage loans sold.  The unpaid principal balance of loans serviced for others at December 31, 2019, was $349.9 
million, consisting of $283.0 million of commercial loan participations sold to other financial institutions and $66.9 
26 

91

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

million of residential mortgage loans sold. In addition, available lines of credit on these loans were $46.1 million 
and $102.1 million at December 31, 2020 and 2019, respectively. 

A loan is considered impaired, in accordance with the impairment accounting guidance (FASB ASC 310-10-35-16) 
when, based on current information and events, it is probable the Company will be unable to collect all amounts due 
from the borrower in accordance with the contractual terms of the loan.  Impaired loans include not only 
nonperforming loans but also loans modified in troubled debt restructurings where concessions have been granted to 
borrowers experiencing financial difficulties.   

The following summarizes information regarding impaired loans at and during the years ended December 31, 
2020, 2019 and 2018: 

December 31, 2020 

Year Ended 
December 31, 2020 

  Average 

Recorded 
Balance 

Unpaid 
Principal 
Balance 

Specific 
Allowance 
(In Thousands) 

Investment 
in Impaired 
Loans 

Interest 
Income 
Recognized 

One- to four-family residential construction 
Subdivision construction 
Land development 
Commercial construction 
Owner occupied one- to four-family 

  $ 

residential 

Non-owner occupied one- to four-family 

residential 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 

  $ 

  $ 

— 
20 
— 
— 

  $ 

— 
20 
— 
— 

3,457 

69 
3,438 
— 
166 
— 
865 
403 
630 

3,776 

106 
3,472 
— 
551 
— 
964 
552 
668 

— 
— 
— 
— 

90 

— 
445 
— 
14 
— 
140 
19 
5 

  $ 

— 
115 
— 
— 

2,999 

309 
3,736 
— 
800 
— 
932 
298 
550 

Total  

  $ 

9,048 

  $ 

10,109 

  $ 

713 

  $ 

9,739 

  $ 

— 
3 
— 
— 

169 

18 
135 
— 
34 
— 
91 
47 
36 

533 

92

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

December 31, 2019 

Year Ended 
December 31, 2019 

  Average 

Recorded 
Balance 

Unpaid 
Principal 
Balance 

Specific 
Allowance 
(In Thousands) 

Investment 
in Impaired 
Loans 

Interest 
Income 
Recognized 

One- to four-family residential construction 
Subdivision construction 
Land development 
Commercial construction 
Owner occupied one- to four-family 

  $ 

residential 

Non-owner occupied one- to four-family 

residential 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 

  $ 

  $ 

— 
251 
— 
— 

2,300 

409 
4,020 
— 
1,286 
— 
1,117 
356 
528 

  $ 

— 
251 
— 
— 

2,423 

574 
4,049 
— 
1,771 
— 
1,334 
485 
548 

— 
96 
— 
— 

82 

20 
517 
— 
13 
— 
181 
16 
4 

  $ 

— 
277 
328 
— 

2,598 

954 
4,940 
— 
1,517 
— 
1,128 
383 
362 

Total  

  $ 

10,267 

  $ 

11,435 

  $ 

929 

  $ 

12,487 

  $ 

— 
9 
101 
— 

131 

43 
264 
— 
81 
— 
125 
48 
37 

839 

December 31, 2018 

Year Ended 
December 31, 2018 

  Average 

Recorded 
Balance 

Unpaid 
Principal 
Balance 

Specific 
Allowance 
(In Thousands) 

Investment 
in Impaired 
Loans 

Interest 
Income 
Recognized 

One- to four-family residential construction 
Subdivision construction 
Land development 
Commercial construction 
Owner occupied one- to four-family 

  $ 

residential 

Non-owner occupied one- to four-family 

residential 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 

  $ 

  $ 

  $ 

— 
318 
14 
— 

3,576 

2,222 
3,501 
— 
1,844 
— 
1,874 
479 
111 

— 
318 
18 
— 

3,926 

2,519 
3,665 
— 
2,207 
— 
2,114 
684 
128 

— 
105 
— 
— 

285 

304 
613 
— 
309 
— 
336 
72 
17 

  $ 

— 
321 
14 
— 

3,406 

2,870 
6,216 
1,026 
2,932 
— 
2,069 
738 
412 

— 
17 
1 
— 

197 

158 
337 
20 
362 
— 
167 
59 
28 

Total  

  $ 

13,939 

  $ 

15,579 

  $ 

2,041 

  $ 

20,004 

  $ 

1,346 

93

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

At December 31, 2020, $4.8 million of impaired loans had specific valuation allowances totaling $713,000.  At 
December 31, 2019, $5.2 million of impaired loans had specific valuation allowances totaling $929,000.  At 
December 31, 2018, $8.4 million of impaired loans had specific valuation allowances totaling $2.0 million.  For 
impaired loans which were non-accruing, interest of approximately $579,000, $761,000 and $1.0 million would 
have been recognized on an accrual basis during the years ended December 31, 2020, 2019 and 2018, 
respectively. 

Included in certain loan categories in the impaired loans are troubled debt restructurings that were classified as 
impaired.  Troubled debt restructurings are loans that are modified by granting concessions to borrowers 
experiencing financial difficulties.  These concessions could include a reduction in the interest rate on the loan, 
payment extensions, forgiveness of principal, forbearance or other actions intended to maximize collection.  The 
types of concessions made are factored into the estimation of the allowance for loan losses for troubled debt 
restructurings primarily using a discounted cash flows or collateral adequacy approach. 

The following table presents newly restructured loans during the years ended December 31, 2020, 2019 and 2018 
by type of modification: 

2020 

Interest Only 

Term 

Combination 

(In Thousands) 

Total 
Modification 

Residential one-to-four family 
Commercial real estate 
Commercial business 
Consumer 

 $ 

 $ 

— 
— 
— 
— 
— 

 $ 

 $ 

1,030 
559 
22 
1,951 
3,562 

  $ 

  $ 

1,030 
559 
22 
1,967 
3,578 

— 
— 
— 
16 
16 

 $ 

 $ 

2019 

Interest Only 

Term 

Combination 

(In Thousands) 

Total 
Modification 

Consumer 

 $ 
 $ 

— 
— 

 $ 
 $ 

136 
136 

 $ 
 $ 

— 
— 

  $ 
  $ 

136 
136 

2018 

Interest Only 

Term 

Combination 

(In Thousands) 

Total 
Modification 

Residential one-to-four family 
Construction and land development 
Commercial construction 
Consumer 

$  

$ 

1,348 
— 
— 
    — 
1,348 

$ 

$ 

— 
31 
— 
535 
566 

 $ 

 $ 

— 
— 
106 
— 
106 

 $ 

 $ 

1,348 
31 
106 
 535 
2,020 

At December 31, 2020, the Company had $3.3 million of loans that were modified in troubled debt restructurings 
and impaired, as follows:  $20,000 of construction and land development loans, $1.9 million of single family 
residential mortgage loans, $646,000 of commercial real estate loans, $127,000 of commercial business loans and 
$629,000 of consumer loans.  Of the total troubled debt restructurings at December 31, 2020, $2.4 million were 
accruing interest and $1.6 million were classified as substandard using the Company’s internal grading system 

94

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
   
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

which is described below.  The Company had no troubled debt restructurings which were modified in the previous 
12 months and subsequently defaulted during the year ended December 31, 2020.  When loans modified as 
troubled debt restructuring have subsequent payment defaults, the defaults are factored into the determination of 
the allowance for loan losses to ensure specific valuation allowances reflect amounts considered uncollectible.  At 
December 31, 2019, the Company had $1.9 million of loans that were modified in troubled debt restructurings and 
impaired, as follows:  $251,000 of construction and land development loans, $768,000 of single family residential 
mortgage loans, $412,000 of commercial real estate loans, $156,000 of commercial business loans and $343,000 
of consumer loans.  Of the total troubled debt restructurings at December 31, 2019, $1.4 million were accruing 
interest and $562,000 were classified as substandard using the Company’s internal grading system.  During the 
year ended December 31, 2020, borrowers with loans designated as troubled debt restructurings totaling $372,000, 
all of which consisted of residential one-to-four family loans, met the criteria for placement back on accrual status.  
This criteria generally includes a minimum of six months of consistent and timely payment performance under 
original or modified terms.     

At December 31, 2020, the Company had remaining 65 modified commercial loans with an aggregate principal 
balance outstanding of $233 million and 581 modified consumer and mortgage loans with an aggregate principal 
balance outstanding of $18 million. The loan modifications are within the guidance provided by the CARES Act 
(and its amending legislation), the federal banking regulatory agencies, the Securities and Exchange Commission 
and the Financial Accounting Standards Board; therefore, they are not considered troubled debt restructurings. 

The Company reviews the credit quality of its loan portfolio using an internal grading system that classifies loans 
as “Satisfactory,” “Watch,” “Special Mention,” “Substandard” and “Doubtful.”  Loans classified as watch are 
being monitored because of indications of potential weaknesses or deficiencies that may require future 
classification as special mention or substandard.  Special mention loans possess potential weaknesses that deserve 
management’s close attention but do not expose the Bank to a degree of risk that warrants substandard 
classification.  Substandard loans are characterized by the distinct possibility that the Bank will sustain some loss 
if certain deficiencies are not corrected.  Doubtful loans are those having all the weaknesses inherent to those 
classified Substandard with the added characteristics that the weaknesses make collection or liquidation in full, on 
the basis of currently existing facts, conditions and values, highly questionable and improbable.  Loans not 
meeting any of the criteria previously described are considered satisfactory.  The FDIC-assisted acquired loans are 
evaluated using this internal grading system.  These loans are accounted for in pools.   Minimal adverse 
classification in these acquired loan pools was identified as of December 31, 2020 and 2019 respectively.  See 
Note 4 for further discussion of the acquired loan pools and termination of the loss sharing agreements.   

The Company evaluates the loan risk internal grading system definitions and allowance for loan loss methodology 
on an ongoing basis.  The general component of the allowance for loan losses is affected by several factors, 
including, but not limited to, average historical losses, average life of the loans, current composition of the loan 
portfolio, current and expected economic conditions, collateral values and internal risk ratings.  Management 
considers all these factors in determining the adequacy of the Company’s allowance for loan losses.  No 
significant changes were made to the loan risk grading system definitions and allowance for loan loss 
methodology during the past year.   

95

30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The loan grading system is presented by loan class below: 

Satisfactory 

Watch 

December 31, 2020 
Special 
Mention  Substandard  Doubtful 

(In Thousands) 

One- to four-family residential 

construction 

Subdivision construction 
Land development 
Commercial construction 
Owner occupied one- to-four- 

family residential 

Non-owner occupied one- to- 

four-family residential 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 
Loans acquired and accounted  

for under ASC 310-30,  
net of discounts 

  $ 

41,428 
30,874 
54,010 
  1,212,837 

467,855 

114,176 
  1,498,031 
      1,017,648 
         363,681 
14,003 
85,657 
40,514 
114,049 

  $ 

  $ 

1,365 
— 
— 
— 

216 

324 
52,208 
3,497 
           7,102 
— 
5 
2 
39 

98,633 

— 

— 
— 
— 
— 

— 

— 
— 
— 
— 
— 
— 
— 
— 

— 

  $ 

  $ 

— 
20 
— 
— 

—  $ 
— 
— 
— 

   1,212,837   

Total 

42,793 
30,894 
54,010 

2,365 

69 
3,438 
— 
115 
— 
511 
246 
601 

— 

— 
— 
— 
— 
— 
— 
— 
— 

470,436 

114,569 
   1,553,677 
   1,021,145 
370,898 
14,003 
86,173 
40,762 
114,689 

10 

— 

98,643 

Total  

  $  5,153,396 

  $ 

64,758 

  $ 

— 

  $ 

7,375 

  $ 

—  $ 5,225,529 

96

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Satisfactory 

Watch 

December 31, 2019 
Special 
Mention  Substandard  Doubtful 

(In Thousands) 

One- to four-family residential 

construction 

Subdivision construction 
Land development 
Commercial construction 
Owner occupied one- to-four- 

family residential 

Non-owner occupied one- to- 

four-family residential 

Commercial real estate 
Other residential 
Commercial business 
Industrial revenue bonds 
Consumer auto 
Consumer other 
Home equity lines of credit 
Loans acquired and accounted  

for under ASC 310-30, 
net of discounts 

  $ 

  $ 

33,963 
16,061 
40,431 
  1,322,861 

385,001 

119,743 
  1,458,400 
866,006 
307,322 
13,189 
150,874 
46,294 
118,428 

  $ 

— 
27 
— 
— 

26 

419 
32,063 
— 
4,651 
— 
47 
92 
43 

127,192 

— 

— 
— 
— 
— 

— 

— 
— 
— 
— 
— 
— 
— 
— 

— 

  $ 

  $ 

— 
— 
— 
— 

—  $ 
— 
— 
— 

   1,322,861   

Total 

33,963 
16,088 
40,431 

1,989 

181 
3,709 
— 
1,236 
— 
933 
334 
517 

— 

— 
— 
— 
— 
— 
— 
— 
— 

387,016 

120,343 
   1,494,172 
866,006 
313,209 
13,189 
151,854 
46,720 
118,988 

14 

— 

127,206 

Total  

  $  5,005,765 

  $ 

37,368 

  $ 

— 

  $ 

8,913 

  $ 

—  $ 5,052,046 

Certain of the Bank’s real estate loans are pledged as collateral for borrowings as set forth in Notes 9 and 11. 

Certain directors and executive officers of the Company and the Bank, and their related interests, are customers of 
and had transactions with the Bank in the ordinary course of business.  Except for the interest rates on loans 
secured by personal residences, in the opinion of management, all loans included in such transactions were made 
on substantially the same terms as those prevailing at the time for comparable transactions with unrelated parties.  
Generally, residential first mortgage loans and home equity lines of credit to all employees and directors have 
been granted at interest rates equal to the Bank’s cost of funds, subject to annual adjustments in the case of 
residential first mortgage loans and monthly adjustments in the case of home equity lines of credit.  At December 
31, 2020 and 2019, loans outstanding to these directors and executive officers, and their related interests, are 
summarized as follows: 

2020 

2019 

(In Thousands) 

Balance, beginning of year 
New loans 
Payments 

Balance, end of year 

$ 

$ 

15,240 
901 
(2,673) 

$ 

29,017 
15,062 
(28,839) 

13,468 

$ 

15,240 

97

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
 
   
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 4: 

FDIC-Acquired Loans and Loss Sharing Agreements 

On March 20, 2009, Great Southern Bank entered into a purchase and assumption agreement with loss share with 
the Federal Deposit Insurance Corporation (FDIC) to assume all of the deposits (excluding brokered deposits) and 
acquire certain assets of TeamBank, N.A., a full service commercial bank headquartered in Paola, Kansas.  The 
related loss sharing agreement was terminated early, effective April 26, 2016, by mutual agreement of Great 
Southern Bank and the FDIC.  Based upon the acquisition date fair values of the net assets acquired, no goodwill 
was recorded. 

On September 4, 2009, Great Southern Bank entered into a purchase and assumption agreement with loss share 
with the FDIC to assume all of the deposits and acquire certain assets of Vantus Bank, a full service thrift 
headquartered in Sioux City, Iowa. The related loss sharing agreement was terminated early, effective April 26, 
2016, by mutual agreement of Great Southern Bank and the FDIC.  Based upon the acquisition date fair values of 
the net assets acquired, no goodwill was recorded. 

On October 7, 2011, Great Southern Bank entered into a purchase and assumption agreement with loss share with 
the FDIC to assume all of the deposits and acquire certain assets of Sun Security Bank, a full service bank 
headquartered in Ellington, Missouri. The related loss sharing agreement was terminated early, effective April 26, 
2016, by mutual agreement of Great Southern Bank and the FDIC.  Based upon the acquisition date fair values of 
the net assets acquired, no goodwill was recorded. 

On April 27, 2012, Great Southern Bank entered into a purchase and assumption agreement with loss share with 
the FDIC to assume all of the deposits and acquire certain assets of Inter Savings Bank, FSB (“InterBank”), a full 
service bank headquartered in Maple Grove, Minnesota. The related loss sharing agreement was terminated early, 
effective June 9, 2017, by mutual agreement of Great Southern Bank and the FDIC.  Based upon the acquisition 
date fair values of the net assets acquired, no goodwill was recorded. 

On June 20, 2014, Great Southern Bank entered into a purchase and assumption agreement with the FDIC to 
purchase a substantial portion of the loans and investment securities, as well as certain other assets, and assume all 
of the deposits, as well as certain other liabilities, of Valley Bank, a full-service bank headquartered in Moline, 
Illinois, with significant operations in Iowa.  This transaction did not include a loss sharing agreement.  Based 
upon the acquisition date fair values of the net assets acquired, no goodwill was recorded. 

98

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The following table presents the balances of the acquired loans related to the various FDIC-assisted transactions at 
December 31, 2020 and December 31, 2019. 

TeamBank 

Vantus 
Bank 

Sun 
Security 
Bank 
(In Thousands) 

  InterBank 

  Valley Bank 

  $ 

5,393  

    $ 

8,052  

$   13,395 

 $    44,215  

  $   31,515  

(97) 

(35) 

  (180)

  (1,079) 

  (612) 

(5,266) 
30  

  $ 

(8,004) 
13  

  (13,111)
104 
$

    $ 

  (42,057) 
1,079  
$

    (30,204) 
    $        699  

  $ 

7,304  

    $ 

9,899  

$   17,906 

 $    60,430  

  $   41,032  

(159) 

(89) 

  (374)

  (5,143) 

  (1,803) 

(7,118) 
27  

  $ 

(9,797) 
13  

(17,392)
140 

$

    $ 

(54,442) 
845  

$

    (38,452) 
  $        777  

December 31, 2020 
Gross loans receivable 
Balance of accretable discount due 
to change in expected losses 

Net carrying value of loans 

receivable 

Expected loss remaining 

December 31, 2019 
Gross loans receivable 
Balance of accretable discount due 
to change in expected losses 

Net carrying value of loans 

receivable 

Expected loss remaining 

Fair Value and Expected Cash Flows 

At the time of these acquisitions, the Company determined the fair value of the loan portfolios based on several 
assumptions.  Factors considered in the valuations were projected cash flows for the loans, type of loan and 
related collateral, classification status, fixed or variable interest rate, term of loan, current discount rates and 
whether or not the loan was amortizing.  Loans were grouped together according to similar characteristics and 
were treated in the aggregate when applying various valuation techniques.  Management also estimated the 
amount of credit losses that were expected to be realized for the loan portfolios.  The discounted cash flow 
approach was used to value each pool of loans.  For non-performing loans, fair value was estimated by calculating 
the present value of the recoverable cash flows using a discount rate based on comparable corporate bond rates.  
This valuation of the acquired loans is a significant component leading to the valuation of the loss sharing assets 
recorded. 

The amount of the estimated cash flows expected to be received from the acquired loan pools in excess of the fair 
values recorded for the loan pools is referred to as the accretable yield.  The accretable yield is recognized as 
interest income over the estimated lives of the loans.  On an ongoing basis, the Company has evaluated the fair 
value of the loans including cash flows expected to be collected.  Increases in the Company’s cash flow 
expectations are recognized as increases to the accretable yield while decreases are recognized as impairments 
through the allowance for loan losses.  Improvements in expected cash flows related to the acquired loan 
portfolios have resulted in adjustments to the accretable yield to be spread over the estimated remaining lives of 
the loans on a level-yield basis.  The amounts of these adjustments during the years ended December 31, 2020, 
2019, and 2018 were as follows: 

99

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
     
 
     
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
     
 
     
   
  
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Year Ended December 31, 

2020 

2019 

2018 

(In Thousands) 

Increase in accretable yield due to increased 

cash flow expectations 

  $ 

— 

  $ 

12,323 

  $ 

5,202 

The adjustments, along with those made in previous years, impacted the Company’s Consolidated Statements of 
Income as follows: 

Year Ended December 31, 

2020 

2019 

2018 

(In Thousands) 

Interest income and net impact to pre-tax income 

 $ 

5,574 

 $ 

7,431 

 $ 

5,134 

On an on-going basis the Company has estimated the cash flows expected to be collected from the acquired loan 
pools.  For each of the loan portfolios acquired, the cash flow estimates have increased, based on payment 
histories and reduced credit loss expectations.  This resulted in increased income that has been spread, on a level-
yield basis, over the remaining expected lives of the loan pools (and, therefore, has decreased over time).   

Because these adjustments to accretable yield will be recognized generally over the remaining lives of the loan 
pools, they will impact future periods as well. As of December 31, 2020, the remaining accretable yield 
adjustment that will affect interest income was $2.0 million.  Of the remaining adjustments affecting interest 
income, we expect to recognize $1.5 million of interest income during 2021. As of January 1, 2021, we have 
adopted the new accounting standard related to accounting for credit losses.  With the adoption of this standard, 
there will be no further reclassification of discounts from non-accretable to accretable subsequent to December 31, 
2020.  All adjustments made prior to January 1, 2021 will continue to be accreted to interest income.  

100

35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Changes in the accretable yield for acquired loan pools were as follows for the years ended December 31, 2020, 
2019 and 2018: 

Balance, January 1, 2018 
Accretion 
Reclassification from nonaccretable  

difference(1) 

Balance, December 31, 2018 
Accretion 
Reclassification from nonaccretable  

difference(1) 

Balance, December 31, 2019 
Accretion 
Reclassification from nonaccretable  

difference(1) 

TeamBank 

  Vantus Bank    Security Bank 
(In Thousands) 

InterBank    Valley Bank 

Sun  

$  

2,071 
(1,042) 

  $  

1,850 
(1,196) 

  $  

2,901 
(1,667) 

  $  

5,074 
  $  
(8,349)       

2,695 
(3,892) 

327 

1,356 
(955) 

756 

1,157 
(479) 

198 

778 

1,432 
(1,006) 

697 

1,123 
(831) 

451 

743 

1,008 

2,242 
(1,562) 

1,268 

1,948 
(1,046) 

8,269 

4,260 

4,994 
(8,798)       

3,063 
(4,302) 

12,081 

5,817 

8,277 
(6,791)       

4,578 
(3,005) 

493 

2,219 

2,764 

 $ 

1,395 

 $ 

3,705 

   $ 

4,337 

Balance, December 31, 2020 

 $ 

876 

 $ 

(1)  Represents increases in estimated cash flows expected to be received from the acquired loan pools, 

primarily due to lower estimated credit losses.  The numbers also include changes in expected accretion of 
the loan pools for TeamBank, Vantus Bank, Sun Security Bank, InterBank and Valley Bank for the year 
ended December 31, 2020, totaling $198,000, $451,000, $493,000, $2.2 million and $2.8 million, 
respectively; for TeamBank, Vantus Bank, Sun Security Bank, InterBank and Valley Bank for the year 
ended December 31, 2019, totaling $667,000, $480,000, $810,000, $3.9 million and $2.5 million, 
respectively; and for TeamBank, Vantus Bank, Sun Security Bank, InterBank and Valley Bank for the year 
ended December 31, 2018, totaling $312,000, $778,000, $756,000, $4.1 million and $3.5 million, 
respectively. 

101

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
   
   
 
   
 
   
 
   
     
   
 
   
 
   
 
   
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
   
   
 
   
 
   
 
   
     
   
 
   
 
   
 
   
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

 Note 5:  Other Real Estate Owned and Repossessions 

Major classifications of other real estate owned at December 31, 2020 and 2019, were as follows: 

Foreclosed assets held for sale and repossessions 

One- to four-family construction 
Subdivision construction 
Land development 
Commercial construction 
One- to four-family residential 
Other residential 
Commercial real estate 
Commercial business 
Consumer 

Foreclosed assets related to FDIC acquisitions, net of discounts 

Foreclosed assets held for sale and repossessions, net 

Other real estate owned not acquired through foreclosure 

$ 

2020 

2019 

(In Thousands) 

$ 

— 
263 
250 
— 
111 
— 
— 
— 
153 
777 

446 

1,223 

654 

— 
689 
1,816 
— 
601 
— 
— 
— 
545 
3,651 

1,003 

4,654 

871 

Other real estate owned and repossessions 

$ 

1,877 

$ 

5,525 

At December 31, 2020, other real estate owned not acquired through foreclosure included seven properties all of 
which were branch locations that were closed and held for sale.  During the year ended December 31, 2020, one 
former branch location was added to this category for $80,000 and was under contract at December 31, 2020. The 
sale was completed in February 2021, resulting in a small gain. During the year ended December 31, 2020, 
valuation write-downs of $286,000 were recorded on branch locations that were closed and held for sale.  

At December 31, 2019, other real estate owned not acquired through foreclosure included six properties all of 
which were branch locations that were closed and held for sale.  During the year ended December 31, 2019, one 
former branch location was both added to this category and sold at a gain of $115,000, which is included in the 
net gains on sales of other real estate owned and repossessions amount in the table below.   

At December 31, 2020, residential mortgage loans totaling $602,000 were in the process of foreclosure, $518,000 
of which were acquired loans related to FDIC-assisted transactions. At December 31, 2019, residential mortgage 
loans totaling $1.6 million were in the process of foreclosure, $1.4 million of which were acquired loans related to 
FDIC-assisted transactions.     

102

37 

 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
 
   
 
   
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Expenses applicable to other real estate owned and repossessions for the years ended December 31, 2020, 2019 
and 2018, included the following: 

2020 

2019 
(In Thousands) 

2018 

Net gains on sales of other real estate owned 

and repossessions 
Valuation write-downs 
Operating expenses, net of rental income 

  $ 

  $ 

(480) 
1,320   
1,183   

  $ 

(750) 
926   
2,008   

(2,522) 
3,897 
3,544 

  $ 

2,023   

  $ 

2,184   

  $ 

4,919 

Note 6:     Premises and Equipment 

Major classifications of premises and equipment at December 31, 2020 and 2019, stated at cost, were as follows: 

Land 
Buildings and improvements 
Furniture, fixtures and equipment 
Operating leases right of use asset 

Less accumulated depreciation 

2020 

2019 

(In Thousands) 

  $ 

$ 

40,652 
100,187 
59,226 
8,536 
208,601 
69,431 

40,632 
96,959 
56,986 
8,668 
203,245 
61,337 

$ 

139,170 

  $ 

141,908 

Leases.  The Company adopted ASU 2016-02, Leases (Topic 842), on January 1, 2019, using the modified 
retrospective transition approach whereby comparative periods were not restated.  The Company also elected 
certain relief options under the ASU, including the option not to recognize right of use asset and lease liabilities 
that arise from short-term leases (leases with terms of twelve months or less).  The Company has 15 total lease 
agreements in which it is the lessee, with lease terms exceeding twelve months, substantially all of which are for 
branch locations and commercial loan production offices.  All of our lease agreements where we have offsite 
ATMs are for terms not exceeding twelve months.  Adoption of this ASU resulted in the Company initially 
recognizing a right of use asset and corresponding lease liability of $9.5 million as of January 1, 2019.  The 
amount of the right of use asset and corresponding lease liability will fluctuate based on the Company’s lease 
terminations, new leases and lease modifications and renewals. As of December 31, 2020, the lease right of use 
asset value was $8.5 million and the corresponding lease liability was $8.7 million. As of December 31, 2019, the 
lease right of use asset value was $8.7 million and the corresponding lease liability was $8.7 million. 

All of our leases are classified as operating leases (as they were prior to January 1, 2019), and therefore were 
previously not recognized on the Company’s consolidated statements of financial condition.  With the adoption of 
ASU 2016-02, these operating leases are now included as a right of use asset in the premises and equipment line 
item on the Company’s consolidated statements of financial condition.  The corresponding lease liability is 
included in the accrued expenses and other liabilities line item on the Company’s consolidated statements of 
financial condition.  Because these leases are classified as operating leases, the adoption of the new standard did 
not have a material effect on lease expense on the Company’s consolidated statements of income. 

ASU 2016-02 provides a number of optional practical expedients in transition. The Company has elected the 
“package of practical expedients,” which permits the Company not to reassess under the new standard the prior 
conclusions about lease identification, lease classification and initial direct costs. The Company also elected the 

103

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
   
 
   
   
 
   
 
   
 
   
   
 
   
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

use of hindsight, a practical expedient which permits the use of information available after lease inception to 
determine the lease term via the knowledge of renewal options exercised not available as of the lease’s 
inception.  The practical expedient pertaining to land easements is not applicable to the Company.   

ASU 2016-02 also requires certain other accounting elections.  The Company elected the short-term lease 
recognition exemption for all leases that qualify, meaning those with terms under twelve months.  Right of use 
assets or lease liabilities are not to be recognized for short-term leases. The Company also elected the practical 
expedient to not separate lease and non-lease components for all leases.   The Company’s short-term leases related 
to offsite ATMs have both fixed and variable lease payment components, based on the number of transactions at 
the various ATMs. The variable portion of these lease payments is not material and the total lease expense related 
to ATMs was $275,000 and $286,000 for the years ended December 31, 2020 and December 31, 2019, 
respectively. 

The calculated amounts of the right of use assets and lease liabilities in the table below are impacted by the length 
of the lease term and the discount rate used to present value the minimum lease payments. The Company’s lease 
agreements often include one or more options to renew extended term in the calculation of the right of use asset 
and lease liability. Regarding the discount rate, the ASU requires the use of the rate implicit in the lease at the 
Company’s discretion. If at lease inception, the Company considers the exercising of a renewal option to be 
reasonably certain, the Company will include the extended term in the calculation of the right of use asset and 
lease liability.  Regarding the discount rate, the ASU requires the use of the rate implicit in the lease whenever this 
rate is readily determinable. As this rate is rarely determinable, the Company utilizes its incremental borrowing 
rate at lease inception over a similar term. The discount rate utilized was the FHLBank borrowing rate for the term 
corresponding to the expected term of the lease.  The expected lease terms range from 0.8 years to 17.9 years with 
a weighted-average lease term of 8.3 years.  The weighted-average discount rate was 3.24%. 

Statement of Financial Condition 
Operating leases right of use asset 
Operating leases liability 

Statement of Income 
Operating lease costs classified as occupancy and equipment 
expense (includes short-term lease costs and amortization 
of right of use asset) 

Supplemental Cash Flow Information 
Cash paid for amounts included in the measurement of lease 
liabilities: 

Operating cash flows from operating leases 

Right of use assets obtained in exchange for lease obligations: 

Operating leases 

At or For the Year Ended 
December 31, 2020  December 31, 2019 
(In Thousands) 

 $ 
 $ 

8,536 
8,661 

 $ 
 $ 

8,668 
8,747 

            $ 

1,572 

            $ 

1,460 

            $ 

1,526 

            $ 

1,381 

            $ 

972 

            $ 

9,538 

104

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

For the years ended December 31, 2020 and 2019, lease expense was $1.6 million and $1.5 million, respectively.   
At December 31, 2020, future expected lease payments for leases with terms exceeding one year were as follows 
(in thousands): 

2021 
2022 
2023 
2024 
2025 
Thereafter 

Future lease payments expected 

Less interest portion of lease payments 

 $  

1,119 
1,116 
1,088 
1,005 
979 
4,926 

10,233 

(1,572) 

Lease liability 

 $ 

8,661 

The Company does not sublease any of its leased facilities; however, it does lease to other third parties portions of 
facilities that it owns.  In terms of being the lessor in these circumstances, all of these lease agreements are 
classified as operating leases.  In the years ended December 31, 2020 and 2019, income recognized from these 
lease agreements was $1.2 million and $1.1 million, respectively, and was included in occupancy and equipment 
expense. 

Note 7:       Investments in Limited Partnerships  

  Investments in Affordable Housing Partnerships 

The Company has invested in certain limited partnerships that were formed to develop and operate apartments and 
single-family houses designed as high-quality affordable housing for lower income tenants throughout Missouri 
and contiguous states.  At December 31, 2020 the Company had 16 such investments, with a net carrying value of 
$20.4 million.  At December 31, 2019 the Company had 15 such investments, with a net carrying value of $22.8 
million.  Due to the Company’s inability to exercise any significant influence over any of the investments in 
Affordable Housing Partnerships, they all are accounted for using the proportional amortization method.  Each of 
the partnerships must meet the regulatory requirements for affordable housing for a minimum 15-year compliance 
period to fully utilize the tax credits.  If the partnerships cease to qualify during the compliance period, the credits 
may be denied for any period in which the projects are not in compliance and a portion of the credits previously 
taken may be subject to recapture with interest.   

The remaining federal affordable housing tax credits to be utilized through 2030 were $22.1 million as of 
December 31, 2020, assuming no tax credit recapture events occur and all projects currently under construction 
are completed as planned.  Amortization of the investments in partnerships is expected to be approximately $20.4 
million, assuming all projects currently under construction are completed and funded as planned.  The Company’s 
usage of federal affordable housing tax credits approximated $6.6 million, $8.0 million and $6.6 million during 
2020, 2019 and 2018, respectively.  Investment amortization amounted to $5.5 million, $5.8 million and $5.0 
million for the years ended December 31, 2020, 2019 and 2018, respectively. 

Investments in Community Development Entities 

The Company has invested in certain limited partnerships that were formed to develop and operate business and 
real estate projects located in low-income communities. At December 31, 2020 the Company had one such 
investment, with a net carrying value of $567,000. At December 31, 2019, the Company had no such investment.  

105

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Due to the Company’s inability to exercise any significant influence over any of the investments in qualified 
Community Development Entities, they are all accounted for using the cost method.  Each of the partnerships 
provides federal New Market Tax Credits over a seven-year credit allowance period.  In each of the first three 
years, credits totaling five percent of the original investment are allowed on the credit allowance dates and for the 
final four years, credits totaling six percent of the original investment are allowed on the credit allowance dates.  
Each of the partnerships must be invested in a qualified Community Development Entity on each of the credit 
allowance dates during the seven-year period to utilize the tax credits.  If the Community Development Entities 
cease to qualify during the seven-year period, the credits may be denied for any credit allowance date and a 
portion of the credits previously taken may be subject to recapture with interest.  The investments in the 
Community Development Entities cannot be redeemed before the end of the seven-year period.   

The Company’s usage of federal New Market Tax Credits approximated $100,000, $480,000 and $480,000 during 
2020, 2019 and 2018, respectively.  Investment amortization amounted to $80,000, $365,000 and $575,000 for the 
years ended December 31, 2020, 2019 and 2018, respectively. 

Investments in Limited Partnerships for Federal Rehabilitation/Historic Tax Credits 

From time to time, the Company has invested in certain limited partnerships that were formed to provide certain 
federal rehabilitation/historic tax credits. At December 31, 2020 the Company had one such investments, with a 
net carrying value of $863,000. Previously, the Company utilized these credits in their entirety in the year the 
project was placed in service and the impact to the Consolidated Statements of Income has not been material.  In 
future periods, such partnerships provide federal rehabilitation/historic tax credits over a five-year credit 
allowance period.   

Investments in Limited Partnerships for State Tax Credits 

From time to time, the Company has invested in certain limited partnerships that were formed to provide certain 
state tax credits.  The Company has primarily syndicated these tax credits and the impact to the Consolidated 
Statements of Income has not been material. 

Note 8:       Deposits 

Deposits at December 31, 2020 and 2019, are summarized as follows: 

Noninterest-bearing accounts 
Interest-bearing checking and 

savings accounts 

Certificate accounts 

Weighted Average 
Interest Rate 

2020 

2019 

(In Thousands, Except 
Interest Rates) 

— 

 $ 

984,798 

 $ 

687,068 

0.22% and 0.55% 

0% - 0.99% 
1% - 1.99% 
2% - 2.99% 
3% - 3.99% 
4% and above 

2,141,313 
3,126,111 

803,737 
425,061 
143,417 
18,148 
429 
1,390,792 

1,551,929 
2,238,997 

122,649 
523,816 
1,053,914 
19,849 
881 
1,721,109 

 $ 

4,516,903 

 $ 

3,960,106 

106

41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The weighted average interest rate on certificates of deposit was 1.00% and 2.09% at December 31, 2020 and 
2019, respectively. 

The aggregate amount of certificates of deposit originated by the Bank in denominations greater than $250,000 
was approximately $123.1 million and $153.1 million at December 31, 2020 and 2019, respectively. The 
aggregate amount of certificates of deposit originated by the Bank in denominations greater than $100,000 was 
approximately $762.9 million and $830.8 million at December 31, 2020 and 2019, respectively.  The Bank 
utilizes brokered deposits as an additional funding source.  The aggregate amount of brokered deposits was 
approximately $158.7 million and $371.7 million at December 31, 2020 and 2019, respectively. 

At December 31, 2020, scheduled maturities of certificates of deposit were as follows: 

2021 
2022 
2023 
2024 
2025 
Thereafter 

Retail 

Brokered 
(In Thousands) 

Total 

 $ 

 $ 

995,934 
175,913 
30,898 
14,647 
13,743 
913 

91,345 
13,751 
42,448 
11,200 
— 
— 

 $ 

1,087,279 
189,664 
73,346 
25,847 
13,743 
913 

 $ 

1,232,048 

 $ 

158,744 

 $ 

1,390,792 

A summary of interest expense on deposits for the years ended December 31, 2020, 2019 and 2018, is as follows: 

2020 

2019 
(In Thousands) 

2018 

Checking and savings accounts 
Certificate accounts 
Early withdrawal penalties 

 $ 

 $ 

7,096 
25,453 
(118) 

 $ 

7,971 
37,723 
(124) 

5,982 
22,149 
(174) 

 $ 

32,431 

 $ 

45,570 

 $ 

27,957 

Note 9:       Advances From Federal Home Loan Bank 

At December 31, 2020 and 2019, there were no outstanding term advances from the Federal Home Loan Bank of 
Des Moines.  At December 31, 2019, there were overnight funds from the Federal Home Loan Bank of Des 
Moines, which are included below in Note 10. 

The Bank has pledged FHLB stock, investment securities and first mortgage loans free of other pledges, liens and 
encumbrances as collateral for outstanding advances.  No investment securities were specifically pledged as 
collateral for advances at December 31, 2020 and 2019.  Loans with carrying values of approximately $1.63 
billion and $1.60 billion were pledged as collateral for outstanding advances at December 31, 2020 and 2019, 
respectively.  The Bank had potentially available $1.07 billion remaining on its line of credit under a borrowing 
arrangement with the FHLB of Des Moines at December 31, 2020.   

107

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 10:    Short-Term Borrowings 

Short-term borrowings at December 31, 2020 and 2019, are summarized as follows: 

2020 

2019 

(In Thousands) 

Notes payable – Community Development Equity Funds 
Other interest-bearing liabilities 
Overnight borrowings from the Federal Home Loan Bank 
Securities sold under reverse repurchase agreements 

 $ 

 $ 

1,518 
— 
— 
164,174 

1,267 
30,890 
196,000 
84,167 

 $ 

165,692 

 $ 

312,324 

The Bank enters into sales of securities under agreements to repurchase (reverse repurchase agreements).  Reverse 
repurchase agreements are treated as financings, and the obligations to repurchase securities sold are reflected as a 
liability in the statements of financial condition.  The dollar amount of securities underlying the agreements 
remains in the asset accounts.  Securities underlying the agreements are being held by the Bank during the 
agreement period.  All agreements are written on a term of one-month or less. 

At December 31, 2019, other interest-bearing liabilities consisted of cash collateral held by the Company to 
satisfy minimum collateral posting thresholds with its derivative dealer counterparties representing the termination 
value of derivatives, which at such time were in a net asset position.  Under the collateral agreements between the 
parties, either party may choose to provide cash or securities to satisfy its collateral requirements. 

Short-term borrowings had weighted average interest rates of 0.02% and 1.25% at December 31, 2020 and 2019, 
respectively.  Short-term borrowings averaged approximately $183.5 million and $260.0 million for the years 
ended December 31, 2020 and 2019, respectively.  The maximum amounts outstanding at any month end were 
$318.7 million and $346.9 million, respectively, during those same periods. 

The following table represents the Company’s securities sold under reverse repurchase agreements, by collateral 
type and remaining contractual maturity at December 31, 2020 and 2019:     

2020 
Overnight and 
Continuous 

2019 
Overnight and 
Continuous 

(In Thousands) 

Mortgage-backed securities – GNMA, FNMA, FHLMC 

$                164,174 

$                 84,167 

Note 11:     Federal Reserve Bank Borrowings 

At December 31, 2020 and 2019, the Bank had $436.4 million and $367.8 million, respectively, available under a 
line-of-credit borrowing arrangement with the Federal Reserve Bank.  The line is secured primarily by consumer 
and commercial loans.  There were no amounts borrowed under this arrangement at December 31, 2020 or 2019. 

108

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 12:     Subordinated Debentures Issued to Capital Trusts 

In November 2006, Great Southern Capital Trust II (Trust II), a statutory trust formed by the Company for the 
purpose of issuing the securities, issued a $25.0 million aggregate liquidation amount of floating rate cumulative 
trust preferred securities.  The Trust II securities bear a floating distribution rate equal to 90-day LIBOR plus 
1.60%.  The Trust II securities became redeemable at the Company’s option in February 2012, and if not sooner 
redeemed, mature on February 1, 2037.  The Trust II securities were sold in a private transaction exempt from 
registration under the Securities Act of 1933, as amended.  The gross proceeds of the offering were used to 
purchase Junior Subordinated Debentures from the Company totaling $25.8 million and bearing an interest rate 
identical to the distribution rate on the Trust II securities.  The initial interest rate on the Trust II debentures was 
6.98%.  The interest rate was 1.81% and 3.51% at December 31, 2020 and 2019, respectively.   

At December 31, 2020 and 2019, subordinated debentures issued to capital trusts are summarized as follows: 

Subordinated debentures 

 $ 

25,774 

 $ 

25,774 

2020 

2019 

(In Thousands) 

Note 13:     Subordinated Notes 

On August 8, 2016, the Company completed the public offering and sale of $75.0 million of its subordinated 
notes. The notes are due August 15, 2026, and have a fixed interest rate of 5.25% until August 15, 2021, at which 
time the rate becomes floating at a rate equal to three-month LIBOR plus 4.087%.  The Company may call the 
notes at par beginning on August 15, 2021, and on any scheduled interest payment date thereafter.  The notes were 
sold at par, resulting in net proceeds, after underwriting discounts and commissions, legal, accounting and other 
professional fees, of approximately $73.5 million.  Total debt issuance costs of approximately $1.5 million were 
deferred and are being amortized over the expected life of the notes, which is five years.   

On June 10, 2020, the Company completed the public offering and sale of $75.0 million of its subordinated notes.  
The notes are due June 15, 2030, and have a fixed interest rate of 5.50% until June 15, 2025, at which time the 
rate becomes floating at a rate expected to be equal to three-month term Secured Overnight Financing Rate 
(SOFR) plus 5.325%.  The Company may call the notes at par beginning on June 15, 2025, and on any scheduled 
interest payment date thereafter.  The notes were sold at par, resulting in net proceeds, after underwriting 
discounts and commissions, legal, accounting and other professional fees, of approximately $73.5 million.  Total 
debt issuance costs of approximately $1.5 million were deferred and are being amortized over the expected life of 
the notes, which is five years.   

Amortization of the debt issuance costs during the years ended December 31, 2020 and 2019, totaled $608,000 
and $434,000, respectively, and is included in interest expense on subordinated notes in the consolidated 
statements of income, resulting in an imputed interest rate of 5.84% and 5.89%, respectively. 

At December 31, 2020 and 2019, subordinated notes are summarized as follows: 

2020 

2019 

(In Thousands) 

Subordinated notes 
Less: unamortized debt issuance costs 

 $ 

 $ 

150,000 
1,603 
148,397 

 $ 

 $ 

75,000 
724 
74,276 

44 

109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 14:     Income Taxes 

The Company files a consolidated federal income tax return.  As of December 31, 2020 and 2019, retained 
earnings included approximately $17.5 million for which no deferred income tax liability had been recognized.  
This amount represents an allocation of income to bad debt deductions for tax purposes only for tax years prior to 
1988.  If the Bank were to liquidate, the entire amount would have to be recaptured and would create income for 
tax purposes only, which would be subject to the then-current corporate income tax rate.  The unrecorded deferred 
income tax liability on the above amount was approximately $3.9 million at both December 31, 2020 and 2019, 
respectively. 

During the years ended December 31, 2020, 2019 and 2018, the provision for income taxes included these 
components: 

2020 

2019 
(In Thousands) 

2018 

     Taxes currently payable 
     Deferred income taxes (benefit) 

Income taxes  

$ 

$ 

25,259 
(11,480) 

  $ 

15,375 
1,074 

  $ 

19,291 
(4,450) 

13,779 

  $ 

16,449 

  $ 

14,841 

The tax effects of temporary differences related to deferred taxes shown on the statements of financial condition 
were: 

Deferred tax assets 

Allowance for loan losses 
Interest on nonperforming loans 
Accrued expenses 
Write-down of foreclosed assets 
Write-down of fixed assets 
Income recognized for tax in excess of book 
Partnership tax credits 
Deferred income 
Difference in basis for acquired assets and liabilities 

Deferred tax liabilities 

Tax depreciation in excess of book depreciation 
FHLB stock dividends 
Prepaid expenses 
Unrealized gain on available-for-sale securities 
Unrealized gain on cash flow derivatives 
Other 

December 31, 

2020 

2019 

(In Thousands) 

 $ 

12,711 
142 
894 
131 
114 
                   8,830 
11 
885 
1,532 
25,250 

 $ 

9,188 
161 
821 
185 
50 
                      — 
732 
509 
2,540 
14,186 

(5,988) 
(368) 
(898) 
(6,869) 
(8,830) 
(258) 
(23,211) 

(5,986) 
(817) 
(891) 
(2,671) 
(6,853) 
(233) 
(17,451) 

Net deferred tax asset (liability) 

 $ 

2,039 

 $ 

(3,265) 

110

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Reconciliations of the Company’s effective tax rates from continuing operations to the statutory corporate tax 
rates were as follows: 

Tax at statutory rate 
Nontaxable interest and dividends 
Tax credits 
State taxes 
Other 

2020 

2019 

2018 

21.0% 
(0.5) 
(3.8) 
1.4 
0.8 

18.9% 

21.0% 
(0.5) 
(3.6) 
1.3 
0.1 

18.3% 

21.0% 
(0.8) 
(3.4) 
1.1 
0.2 

18.1% 

The Company and its consolidated subsidiaries have not been audited recently by the Internal Revenue Service 
(IRS), except as described here.  The Company, through one of its subsidiaries, is a partner in two partnerships 
which were under IRS examination for 2006 and 2007.  As a result, the Company’s 2006 and subsequent tax years 
remained open for examination.  The examinations of these partnerships were completed during 2019.  The 
completion of these examinations did not result in significant changes to the Company’s tax positions.  As a 
result, federal tax years through December 31, 2016 are now closed. 

The Company is currently under State of Missouri income and franchise tax examinations for its 2014 and 2015 
tax years.  The Company does not currently expect significant adjustments to its financial statements from this 
state examination. 

Note 15:     Disclosures About Fair Value of Financial Instruments 

ASC Topic 820, Fair Value Measurements, defines fair value as the price that would be received to sell an asset 
or paid to transfer a liability in an orderly transaction between market participants at the measurement date.  Topic 
820 also specifies a fair value hierarchy which requires an entity to maximize the use of observable inputs and 
minimize the use of unobservable inputs when measuring fair value.  The standard describes three levels of inputs 
that may be used to measure fair value: 

  Quoted prices in active markets for identical assets or liabilities (Level 1): Inputs that are quoted 

unadjusted prices in active markets for identical assets that the Company has the ability to access at the 
measurement date. An active market for the asset is a market in which transactions for the asset or 
liability occur with sufficient frequency and volume to provide pricing information on an ongoing basis. 

  Other observable inputs (Level 2): Inputs that reflect the assumptions market participants would use in 
pricing the asset or liability developed based on market data obtained from sources independent of the 
reporting entity including quoted prices for similar assets, quoted prices for securities in inactive markets 
and inputs derived principally from or corroborated by observable market data by correlation or other 
means. 

  Significant unobservable inputs (Level 3): Inputs that reflect assumptions of a source independent of the 

reporting entity or the reporting entity's own assumptions that are supported by little or no market activity 
or observable inputs. 

111

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                          
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Financial instruments are broken down by recurring or nonrecurring measurement status. Recurring assets are 
initially measured at fair value and are required to be remeasured at fair value in the financial statements at each 
reporting date. Assets measured on a nonrecurring basis are assets that, due to an event or circumstance, were 
required to be remeasured at fair value after initial recognition in the financial statements at some time during the 
reporting period. 

The Company considers transfers between the levels of the hierarchy to be recognized at the end of related 
reporting periods.   

Recurring Measurements  

The following table presents the fair value measurements of assets recognized in the accompanying balance sheets 
measured at fair value on a recurring basis and the level within the fair value hierarchy in which the fair value 
measurements fall at December 31, 2020 and 2019: 

Fair Value Measurements Using 

Quoted Prices 
in Active 
Markets 
for Identical 
Assets 
(Level 1) 

Fair Value

Other 
Observable 
Inputs 
(Level 2) 

Significant  
Unobservable
Inputs  
(Level 3)  

(In Thousands)

December 31, 2020 

Agency mortgage-backed securities 
Agency collateralized mortgage obligations 
States and political subdivisions securities
Small Business Administration securities 
Interest rate derivative asset 
Interest rate derivative liability 

December 31, 2019 

Agency mortgage-backed securities 
Agency collateralized mortgage obligations 
States and political subdivisions securities 
Small Business Administration securities 
Interest rate derivative asset
Interest rate derivative liability

$

$

169,940 
176,621 
47,325 
21,047 
5,062 
(5,454) 

165,042 
151,950 
35,125 
22,058 
31,476 
(1,547) 

$

$

— 
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 
— 

$

$

169,940 
176,621 
47,325 
21,047 
5,062 
(5,454) 

165,042 
151,950 
35,125 
22,058 
31,476 
(1,547) 

$

$

— 
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 
— 

The following is a description of inputs and valuation methodologies used for assets recorded at fair value on a 
recurring basis and recognized in the accompanying statements of financial condition at December 31, 2020 and 
2019, as well as the general classification of such assets pursuant to the valuation hierarchy.  There have been no 
significant changes in the valuation techniques during the year ended December 31, 2020.   

112

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
   
   
 
   
   
   
   
   
   
 
 
 
 
 
 
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Available-for-Sale Securities 

Investment securities available for sale are recorded at fair value on a recurring basis.  The fair values used by the 
Company are obtained from an independent pricing service, which represent either quoted market prices for the 
identical asset or fair values determined by pricing models, or other model-based valuation techniques, that 
consider observable market data, such as interest rate volatilities, LIBOR yield curve, credit spreads and prices 
from market makers and live trading systems.  Recurring Level 1 securities include exchange traded equity 
securities.  There were no recurring Level 1 securities at December 31, 2020 or 2019.  Recurring Level 2 
securities include U.S. government agency securities, mortgage-backed securities, state and municipal bonds and 
certain other investments.  Inputs used for valuing Level 2 securities include observable data that may include 
dealer quotes, benchmark yields, market spreads, live trading levels and market consensus prepayment speeds, 
among other things.  Additional inputs include indicative values derived from the independent pricing service’s 
proprietary computerized models.  There were no recurring Level 3 securities at December 31, 2020 or 2019.   

Interest Rate Derivatives 

The fair value is estimated using forward-looking interest rate curves and is determined using observable market 
rates and, therefore, are classified within Level 2 of the valuation hierarchy.   

Nonrecurring Measurements 

The following tables present the fair value measurement of assets measured at fair value on a nonrecurring basis 
and the level within the fair value hierarchy in which the fair value measurements fall at December 31, 2020 and 
2019: 

Fair Value Measurements Using 

Quoted  
Prices 
in Active 
Markets 
for Identical 
Assets 
(Level 1) 

Fair Value 

Other 

Significant 

  Observable 

  Unobservable 

Inputs 
(Level 2) 

Inputs 
(Level 3) 

December 31, 2020 
Impaired loans 

Foreclosed assets held for sale 

December 31, 2019 
Impaired loans 

Foreclosed assets held for sale 

(In Thousands) 

$ 

$ 

$ 

$ 

1,759 

945 

635 

1,112 

$ 

$ 

$ 

$ 

— 

— 

— 

— 

$ 

$ 

$ 

$ 

— 

— 

— 

— 

$ 

$ 

$ 

$ 

1,759 

945 

635 

1,112 

Following is a description of the valuation methodologies used for assets measured at fair value on a nonrecurring 
basis and recognized in the accompanying statements of financial condition, as well as the general classification 
of such assets pursuant to the valuation hierarchy.  For assets classified within Level 3 of the fair value hierarchy, 
the process used to develop the reported fair value is described below.   

Loans Held for Sale 

Mortgage loans held for sale are recorded at the lower of carrying value or fair value.  The fair value of mortgage 
loans held for sale is based on what secondary markets are currently offering for portfolios with similar 
characteristics.  As such, the Company classifies mortgage loans held for sale as Nonrecurring Level 2.  Write-

48 

113

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

downs to fair value typically do not occur as the Company generally enters into commitments to sell individual 
mortgage loans at the time the loan is originated to reduce market risk.  The Company typically does not have 
commercial loans held for sale.  At December 31, 2020 and 2019, the aggregate fair value of mortgage loans held 
for sale exceeded their cost.  Accordingly, no mortgage loans held for sale were marked down and reported at fair 
value. 

Impaired Loans 

A loan is considered to be impaired when it is probable that all of the principal and interest due may not be 
collected according to its contractual terms.  Generally, when a loan is considered impaired, the amount of reserve 
required under FASB ASC 310, Receivables, is measured based on the fair value of the underlying collateral.  The 
Company makes such measurements on all material loans deemed impaired using the fair value of the collateral 
for collateral dependent loans.  The fair value of collateral used by the Company is determined by obtaining an 
observable market price or by obtaining an appraised value from an independent, licensed or certified appraiser, 
using observable market data.  This data includes information such as selling price of similar properties and 
capitalization rates of similar properties sold within the market, expected future cash flows or earnings of the 
subject property based on current market expectations, and other relevant factors.  All appraised values are 
adjusted for market-related trends based on the Company’s experience in sales and other appraisals of similar 
property types as well as estimated selling costs.  Each quarter management reviews all collateral dependent 
impaired loans on a loan-by-loan basis to determine whether updated appraisals are necessary based on loan 
performance, collateral type and guarantor support.  At times, the Company measures the fair value of collateral 
dependent impaired loans using appraisals with dates more than one year prior to the date of review.  These 
appraisals are discounted by applying current, observable market data about similar property types such as sales 
contracts, estimations of value by individuals familiar with the market, other appraisals, sales or collateral 
assessments based on current market activity until updated appraisals are obtained.  Depending on the length of 
time since an appraisal was performed and the data provided through our reviews, these appraisals are typically 
discounted 10-40%.  The policy described above is the same for all types of collateral dependent impaired loans. 

The Company records impaired loans as Nonrecurring Level 3.  If a loan’s fair value as estimated by the 
Company is less than its carrying value, the Company either records a charge-off for the portion of the loan that 
exceeds the fair value or establishes a reserve within the allowance for loan losses specific to the loan.  Loans for 
which such charge-offs or reserves were recorded during the years ended December 31, 2020 and 2019, are shown 
in the table above (net of reserves).   

Foreclosed Assets Held for Sale 

Foreclosed assets held for sale are initially recorded at fair value less estimated cost to sell at the date of 
foreclosure.  Subsequent to foreclosure, valuations are periodically performed by management and the assets are 
carried at the lower of carrying amount or fair value less estimated cost to sell.  Foreclosed assets held for sale are 
classified within Level 3 of the fair value hierarchy.  The foreclosed assets represented in the table above have 
been re-measured during the years ended December 31, 2020 and 2019, subsequent to their initial transfer to 
foreclosed assets. 

Fair Value of Financial Instruments 

The following methods were used to estimate the fair value of all other financial instruments recognized in the 
accompanying statements of financial condition at amounts other than fair value. 

Cash and Cash Equivalents and Federal Home Loan Bank Stock 

The carrying amount approximates fair value. 

114

49 

 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Loans and Interest Receivable 

The fair value of loans is estimated on an exit price basis incorporating contractual cash flow, prepayments 
discount spreads, credit loss and liquidity premiums.  Loans with similar characteristics are aggregated for 
purposes of the calculations.  The carrying amount of accrued interest receivable approximates its fair value. 

Deposits and Accrued Interest Payable 

The fair value of demand deposits and savings accounts is the amount payable on demand at the reporting date, 
i.e., their carrying amounts.  The fair value of fixed maturity certificates of deposit is estimated using a discounted 
cash flow calculation using the average advances yield curve from 11 districts of the FHLB for the as of date.   

Federal Home Loan Bank Advances 

Rates currently available to the Company for debt with similar terms and remaining maturities are used to 
estimate fair value of existing advances. 

Short-Term Borrowings 

The carrying amount approximates fair value. 

Subordinated Debentures Issued to Capital Trusts 

The subordinated debentures have floating rates that reset quarterly.  The carrying amount of these debentures 
approximates their fair value. 

Subordinated Notes 

The fair values used by the Company are obtained from independent sources and are derived from quoted market 
prices of the Company’s subordinated notes and quoted market prices of other subordinated debt instruments with 
similar characteristics.   

Commitments to Originate Loans, Letters of Credit and Lines of Credit 

The fair value of commitments is estimated using the fees currently charged to enter into similar agreements, 
taking into account the remaining terms of the agreements and the present creditworthiness of the counterparties.  
For fixed rate loan commitments, fair value also considers the difference between current levels of interest rates 
and the committed rates.  The fair value of letters of credit is based on fees currently charged for similar 
agreements or on the estimated cost to terminate them or otherwise settle the obligations with the counterparties at 
the reporting date. 

The following table presents estimated fair values of the Company’s financial instruments.  The fair values of 
certain of these instruments were calculated by discounting expected cash flows, which method involves 
significant judgments by management and uncertainties.  Fair value is the estimated amount at which financial 
assets or liabilities could be exchanged in a current transaction between willing parties, other than in a forced or 
liquidation sale.  Because no market exists for certain of these financial instruments and because management 
does not intend to sell these financial instruments, the Company does not know whether the fair values shown 
below represent values at which the respective financial instruments could be sold individually or in the 
aggregate. 

115

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

December 31, 2020 

December 31, 2019 

Carrying 
Amount 

Fair 
Value 

Carrying 
Hierarchy 
Level 
Amount 
(Dollars in Thousands) 

Fair 
Value 

Hierarchy 
Level 

Financial assets 

Cash and cash equivalents 
Mortgage loans held for sale 
Loans, net of allowance for      

loan losses 

Accrued interest receivable 
Investment in FHLB stock and 

other assets 

  $ 

  563,729 
17,780 

    $  563,729 
17,780 

  4,296,804 
12,793 

 4,303,909 
12,793 

9,806 

9,806 

Financial liabilities 

Deposits 
Short-term borrowings 
Subordinated debentures 
Subordinated notes 
Accrued interest payable 

  4,516,903 
165,692 
25,774 
148,397 
2,594 

  4,523,586 
  165,692 
25,774 
  157,032 
2,594 

Unrecognized financial instruments   

(net of contractual value) 
Commitments to originate loans 
Letters of credit 
Lines of credit 

— 
84 
— 

— 
84 
— 

1 
2 

3 
3 

3 

3 
3 
3 
2 
3 

3 
3 
3 

  $  220,155 
9,242 

    $  220,155 
9,242 

  4,153,982 
13,530 

  4,129,984 
13,530 

13,473 

13,473 

  3,960,106 
  312,324 
25,774 
74,276 
4,250 

  3,963,875 
  312,324 
25,774 
76,875 
4,250 

— 
109 
— 

— 
109 
— 

1 
2 

3 
3 

3 

3 
3 
3 
2 
3 

3 
3 
3 

Note 16:    Derivatives and Hedging Activities 

Risk Management Objective of Using Derivatives 

The Company is exposed to certain risks arising from both its business operations and economic conditions.  The 
Company principally manages its exposures to a wide variety of business and operational risks through 
management of its core business activities.  The Company manages economic risks, including interest rate, 
liquidity and credit risk, primarily by managing the amount, sources and duration of its assets and liabilities.  In 
the normal course of business, the Company may use derivative financial instruments (primarily interest rate 
swaps) from time to time to assist in its interest rate risk management.  The Company has interest rate derivatives 
that result from a service provided to certain qualifying loan customers that are not used to manage interest rate 
risk in the Company’s assets or liabilities and are not designated in a qualifying hedging relationship.  The 
Company manages a matched book with respect to its derivative instruments in order to minimize its net risk 
exposure resulting from such transactions.  In addition, the Company has interest rate derivatives that are 
designated in a qualified hedging relationship. 

Nondesignated Hedges 

The Company has interest rate swaps that are not designated in a qualifying hedging relationship.  Derivatives not 
designated as hedges are not speculative and result from a service the Company provides to certain loan 
customers.  The Company executes interest rate swaps with commercial banking customers to facilitate their 
respective risk management strategies.  Those interest rate swaps are simultaneously hedged by offsetting interest 
rate swaps that the Company executes with a third party, such that the Company minimizes its net risk exposure 
resulting from such transactions.  As the interest rate swaps associated with this program do not meet the strict 
hedge accounting requirements, changes in the fair value of both the customer swaps and the offsetting swaps are 
recognized directly in earnings.  

116

51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
   
 
   
 
 
  
 
  
 
 
  
 
 
 
  
 
 
 
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
  
 
  
 
 
  
 
 
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

As part of the Valley Bank FDIC-assisted acquisition, the Company acquired certain loans with related interest 
rate swaps.  Valley’s swap program differed from the Company’s in that Valley did not have back to back swaps 
with the customer and a counterparty.  The notional amount of the two remaining Valley swaps was $584,000 at 
December 31, 2020.  At December 31, 2020, excluding the Valley Bank swaps, the Company had 19 interest rate 
swaps totaling $142.8 million in notional amount with commercial customers, and 19 interest rate swaps with the 
same notional amount with third parties related to its program.  In addition, at December 31, 2020, the Company 
had four participation loans purchased totaling $27.7 million, in which the lead institution has an interest rate 
swap with their customer and the economics of the counterparty swap are passed along to us through the loan 
participation.  At December 31, 2019, excluding the Valley Bank swaps, the Company had 19 interest rate swaps 
totaling $96.0 million in notional amount with commercial customers, and 19 interest rate swaps with the same 
notional amount with third parties related to its program.  In addition, at December 31, 2019, the Company had 
five participation loans purchased totaling $37.4 million, in which the lead institution has an interest rate swap 
with their customer and the economics of the counterparty swap are passed along to us through the loan 
participation. During the years ended December 31, 2020, 2019 and 2018, the Company recognized net gains 
(losses) of $(264,000), $(104,000) and $25,000, respectively, in noninterest income related to changes in the fair 
value of these swaps. 

   Cash Flow Hedges 

Interest Rate Swap. As a strategy to maintain acceptable levels of exposure to the risk of changes in future cash 
flows due to interest rate fluctuations, in October 2018, the Company entered into an interest rate swap transaction 
as part of its ongoing interest rate management strategies to hedge the risk of its floating rate loans. The notional 
amount of the swap was $400 million with a termination date of October 6, 2025. Under the terms of the swap, the 
Company received a fixed rate of interest of 3.018% and paid a floating rate of interest equal to one-month USD-
LIBOR. The floating rate reset monthly and net settlements of interest due to/from the counterparty also occurred 
monthly. To the extent that the fixed rate of interest exceeded one-month USD-LIBOR, the Company received net 
interest settlements which were recorded as loan interest income. If USD-LIBOR exceeded the fixed rate of 
interest in future periods, the Company was required to pay net settlements to the counterparty and recorded those 
net payments as a reduction of interest income on loans. The Company recorded interest income of $7.7 million 
and $3.1 million on this interest rate swap during the years ended December 31, 2020 and 2019, respectively.  The 
effective portion of the gain or loss on the derivative is reported as a component of other comprehensive income 
and reclassified into earnings in the same period or periods during which the hedged transaction affected earnings. 
Gains and losses on the derivative representing either hedge ineffectiveness or hedge components excluded from 
the assessment of effectiveness are recognized in current earnings. During each of the years ended December 31, 
2020 and 2019, the Company recognized no noninterest income related to changes in the fair value of this 
derivative. 

On March 2, 2020, the Company and its swap counterparty mutually agreed to terminate the swap, effective on 
that date.  The Company received a payment of $45.9 million, including accrued but unpaid interest, from its swap 
counterparty as a result of this termination.  This $45.9 million, less the accrued interest portion and net of 
deferred income taxes, was reflected in the Company’s stockholders’ equity as Accumulated Other 
Comprehensive Income and a portion of it is being accreted to interest income on loans monthly through the 
original contractual termination date of October 6, 2025.  This has the effect of reducing Accumulated Other 
Comprehensive Income and increasing Net Interest Income and Retained Earnings over the period. In each 
quarterly period, commencing with the quarter ended June 30, 2020, until the original contract termination date, 
the Company expects to record loan interest income related to this swap transaction of approximately $2.0 
million, based on the termination value of the swap. 

117

52 

 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The table below presents the fair value of the Company’s derivative financial instruments as well as their 
classification on the Consolidated Statements of Financial Condition: 

Location in 
Consolidated Statements 
of Financial Condition 

Fair Value 

  December 31, 

  December 31, 

2020 

2019 

(In Thousands) 

Prepaid expenses and other assets 

  $ 

— 

  $ 

30,056 

  $ 

— 

  $ 

30,056 

Derivatives designated as  
  hedging instruments 
Interest rate swap 

Total derivatives designated 
  as hedging instruments 

Derivatives not designated  
  as hedging instruments 

Derivative Assets 

Interest rate products 

Prepaid expenses and other assets 

  $ 

5,062 

  $ 

1,420 

Total derivatives not  

designated as hedging 
instruments 

Derivative Liabilities 

Interest rate products 

Total derivatives not  

designated as hedging 
instruments 

  $ 

5,062 

  $ 

1,420 

Accrued expenses and other liabilities 

  $ 

5,454 

  $ 

1,547 

  $ 

5,454 

  $ 

1,547 

The following table presents the effect of cash flow hedge accounting on the statements of comprehensive 
income:   

Cash Flow Hedges 

2020 

Amount of Gain
Recognized in AOCI
Year Ended December 31
2019 
(In Thousands) 

2018 

Interest rate swap, net of income taxes 

$ 

6,691 

$ 

13,857 

$ 

9,345 

118

53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The following table presents the effect of cash flow hedge accounting on the statements of operations:   

Cash Flow Hedges 

2020 

Year Ended December 31 
2019 

2018 

Interest 
Income 

Interest 
Expense 

Interest 
Income 
(In Thousands) 

Interest 
Expense 

Interest 
Income 

Interest 
Expense 

Interest rate swap, net of income taxes 

$       7,676  $            —   $       3,082  $            —   $         673   $            —   

Agreements with Derivative Counterparties 

The Company has agreements with its derivative counterparties.  If the Company defaults on any of its 
indebtedness, including a default where repayment of the indebtedness has not been accelerated by the 
lender, then the Company could also be declared in default on its derivative obligations.  If the Bank fails to 
maintain its status as a well-capitalized institution, then the counterparty could terminate the derivative positions 
and the Company would be required to settle its obligations under the agreements.  Similarly, the Company could 
be required to settle its obligations under certain of its agreements if certain regulatory events occurred, such as 
the issuance of a formal directive, or if the Company’s credit rating is downgraded below a specified level. 

At December 31, 2020, the termination value of derivatives with our derivative dealer counterparties (related to 
loan level swaps with commercial lending customers) in a net liability position, which included accrued interest 
but excluded any adjustment for nonperformance risk, related to these agreements was $391,000. Additionally, 
the Company’s activity with two of its derivative counterparties met the level at which the minimum collateral 
posting thresholds take effect (collateral to be given by the Company) and the Company had posted collateral of 
$5.3 million to the derivative counterparties to satisfy the loan level agreements.  If the Company had breached 
any of these provisions at December 31, 2020 or December 31, 2019, it could have been required to settle its 
obligations under the agreements at the termination value.  At December 31, 2019, the termination value of 
derivatives with our derivative dealer counterparties (related to loan level swaps with commercial lending 
customers) in a net liability position, which included accrued interest but excluded any adjustment for 
nonperformance risk, related to these agreements was $1.1 million. At December 31, 2019, other interest-bearing 
liabilities consisted of cash collateral held by the Company to satisfy minimum collateral posting thresholds with 
its derivative dealer counterparties representing the termination value of derivatives, which at such time were in a 
net asset position.  Under the collateral agreements between the parties, either party may choose to provide cash 
or securities to satisfy its collateral requirements. Effective March 2, 2020, the Company and its swap 
counterparty mutually agreed to terminate the Company’s interest rate swap, eliminating the cash collateral held. 

Note 17:    Commitments and Credit Risk 

Commitments to Originate Loans 

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any 
condition established in the contract.  Commitments generally have fixed expiration dates or other termination 
clauses and may require payment of a fee.  Since a significant portion of the commitments may expire without 
being drawn upon, the total commitment amounts do not necessarily represent future cash requirements.  The 
Bank evaluates each customer’s creditworthiness on a case-by-case basis.  The amount of collateral obtained, if 
deemed necessary by the Bank upon extension of credit, is based on management’s credit evaluation of the 
counterparty.  Collateral held varies but may include accounts receivable, inventory, property and equipment, 
commercial real estate and residential real estate. 

119

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

At December 31, 2020 and 2019, the Bank had outstanding commitments to originate loans and fund commercial 
construction loans aggregating approximately $46.6 million and $92.4 million, respectively.  The commitments 
extend over varying periods of time with the majority being disbursed within a 30- to 180-day period. 

Mortgage loans in the process of origination represent amounts that the Bank plans to fund within a normal period 
of 60 to 90 days, many of which are intended for sale to investors in the secondary market.  Total mortgage loans 
in the process of origination amounted to approximately $85.9 million and $69.3 million at December 31, 2020 
and 2019, respectively. 

Letters of Credit 

Standby letters of credit are irrevocable conditional commitments issued by the Bank to guarantee the 
performance of a customer to a third party.  Financial standby letters of credit are primarily issued to support 
public and private borrowing arrangements, including commercial paper, bond financing and similar transactions.  
Performance standby letters of credit are issued to guarantee performance of certain customers under nonfinancial 
contractual obligations.  The credit risk involved in issuing standby letters of credit is essentially the same as that 
involved in extending loans to customers.  Fees for letters of credit issued are initially recorded by the Bank as 
deferred revenue and are included in earnings at the termination of the respective agreements.  Should the Bank be 
obligated to perform under the standby letters of credit, the Bank may seek recourse from the customer for 
reimbursement of amounts paid. 

The Company had total outstanding standby letters of credit amounting to approximately $16.1 million and $26.3 
million at December 31, 2020 and 2019, respectively, with no letters of credit having terms over five years.  

Lines of Credit 

Lines of credit are agreements to lend to a customer as long as there is no violation of any condition established in 
the contract.  Lines of credit generally have fixed expiration dates.  Since a portion of the line may expire without 
being drawn upon, the total unused lines do not necessarily represent future cash requirements.  The Bank 
evaluates each customer’s creditworthiness on a case-by-case basis.  The amount of collateral obtained, if deemed 
necessary by the Bank upon extension of credit, is based on management’s credit evaluation of the counterparty.  
Collateral held varies but may include accounts receivable, inventory, property and equipment, commercial real 
estate and residential real estate.  The Bank uses the same credit policies in granting lines of credit as it does for 
on-balance-sheet instruments. 

At December 31, 2020, the Bank had granted unused lines of credit to borrowers aggregating approximately $1.0 
billion and $164.5 million for commercial lines and open-end consumer lines, respectively.  At December 31, 
2019, the Bank had granted unused lines of credit to borrowers aggregating approximately $1.2 billion and $155.8 
million for commercial lines and open-end consumer lines, respectively. 

Credit Risk 

The Bank grants collateralized commercial, real estate and consumer loans primarily to customers in its market 
areas.  Although the Bank has a diversified portfolio, loans (excluding those covered by loss sharing agreements) 
aggregating approximately $804.1 million and $725.0 million at December 31, 2020 and 2019, respectively, are 
secured primarily by apartments, condominiums, residential and commercial land developments, industrial 
revenue bonds and other types of commercial properties in the St. Louis, Missouri, area. 

120

55 

 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 18:    Additional Cash Flow Information 

Noncash Investing and Financing Activities 
Real estate acquired in settlement of loans 
Sale and financing of foreclosed assets 
Conversion of premises and equipment to foreclosed assets 
Dividends declared but not paid 

Additional Cash Payment Information 

Interest paid 
Income taxes paid 

Note 19:     Employee Benefits 

2020 

2019 
(In Thousands) 

2018 

$   1,707 
625 
80 
4,676 

$   12,729 
1,340 
1,135 
4,849 

$   12,044 
2,578 
— 
4,528 

42,221 
18,755 

53,922 
5,719 

37,091 
2,569 

The Company participates in the Pentegra Defined Benefit Plan for Financial Institutions (Pentegra DB Plan), a 
multiemployer defined benefit pension plan covering all employees who have met minimum service requirements.  
Effective July 1, 2006, this plan was closed to new participants.  Employees already in the plan continue to accrue 
benefits.  The Pentegra DB Plan’s Employer Identification Number is 13-5645888 and the Plan Number is 333.  
The Company’s policy is to fund pension cost accrued.  Employer contributions charged to expense for this plan 
for the years ended December 31, 2020, 2019 and 2018, were approximately $2.1 million, $1.8 million and $1.3 
million, respectively.  The Company’s contributions to the Pentegra DB Plan were not more than 5% of the total 
contributions to the plan.  The funded status of the plan as of July 1, 2020 and 2019, was 92.5% and 93.7%, 
respectively.  The funded status was calculated by taking the market value of plan assets, which reflected 
contributions received through June 30, 2020 and 2019, respectively, divided by the funding target.  No collective 
bargaining agreements are in place that require contributions to the Pentegra DB Plan.   

The Company has a defined contribution retirement plan covering substantially all employees.  The Company 
matches 100% of the employee’s contribution on the first 3% of the employee’s compensation and also matches 
an additional 50% of the employee’s contribution on the next 2% of the employee’s compensation.  Employer 
contributions charged to expense for this plan for the years ended December 31, 2020, 2019 and 2018, were 
approximately $1.6 million, $1.4 million and $1.4 million, respectively.   

Note 20:    Stock Compensation Plans 

The Company established the 2003 Stock Option and Incentive Plan (the “2003 Plan”) for employees and 
directors of the Company and its subsidiaries.  Under the plan, stock options or other awards could be granted 
with respect to 598,224 shares of common stock.  On May 15, 2013, the Company’s stockholders approved the 
Great Southern Bancorp, Inc. 2013 Equity Incentive Plan (the “2013 Plan”).  Upon the stockholders’ approval of 
the 2013 Plan, the Company’s 2003 Plan was frozen.  As a result, no new stock options or other awards may be 
granted under the 2003 Plan; however, existing outstanding awards under the 2003 Plan were not affected.  At 
December 31, 2020, 31,591 options were outstanding under the 2003 Plan.  

The Company established the 2013 Stock Option and Incentive Plan (the “2013 Plan”) for employees and 
directors of the Company and its subsidiaries.  Under the plan, stock options or other awards could be granted 
with respect to 700,000 shares of common stock.  On May 9, 2018, the Company’s stockholders approved the 
Great Southern Bancorp, Inc. 2018 Omnibus Incentive Plan (the “2018 Plan”).  Upon the stockholders’ approval 
of the 2018 Plan, the Company’s 2013 Plan was frozen.  As a result, no new stock options or other awards may be 
granted under the 2013 Plan; however, existing outstanding awards under the 2013 Plan were not affected.  At 
December 31, 2020, 384,866 options were outstanding under the 2013 Plan.  

121

56 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The 2018 Plan provides for the grant from time to time to directors, emeritus directors, officers, employees and 
advisory directors of stock options, stock appreciation rights, restricted stock, restricted stock units, performance 
shares and performance units.  The number of shares of Common Stock available for awards under the 2018 Plan 
is 800,000 (the “2018 Plan Limit”).  Shares utilized for awards other than stock options and stock appreciation 
rights will be counted against the 2018 Plan Limit on a 2.5-to-1 basis.  At December 31, 2020, 554,650 options 
were outstanding under the 2018 Plan. 

Stock options may be either incentive stock options or nonqualified stock options, and the option price must be at 
least equal to the fair value of the Company’s common stock on the date of grant.  Options generally are granted 
for a 10-year term and generally become exercisable in four cumulative annual installments of 25% commencing 
two years from the date of grant.  The Stock Option Committee may accelerate a participant’s right to purchase 
shares under the plan. 

Stock awards may be granted to key officers and employees upon terms and conditions determined solely at the 
discretion of the Stock Option Committee. 

The table below summarizes transactions under the Company’s stock compensation plans, all of which related to 
stock options granted under such plans: 

Available to 
Grant 

Shares Under 
Option 

    Weighted 
Average 
Exercise Price 

Balance, January 1, 2018 

Granted from 2013 Plan 
Exercised 
Forfeited from 2013 Plan 
Termination of 2013 Plan 

Available to grant from 2018 Plan 
Granted from 2018 Plan 
Forfeited from current plan(s) 

Balance, December 31, 2018 
Granted from 2018 Plan 
Exercised 
Forfeited from terminated plan(s) 
Forfeited from current plan(s) 

Balance, December 31, 2019 
Granted from 2018 Plan 
Exercised 
Forfeited from terminated plan(s) 
Forfeited from current plan(s) 

77,512  
(1,000 ) 
—  
13,773  
       (90,285 ) 
—  
800,000  
(185,750 ) 
               600  

614,850  
(186,400 )   

—  
—  
            8,450  

   436,900  
(196,350 )   

—  
—  
            4,800  

682,799   $ 
1,000  
(81,940 ) 
(13,773 ) 
                —  
588,086  
—  
185,750  
             (600 ) 

773,236  
186,400  
(125,894 ) 
(17,424 ) 
          (8,450 ) 

807,868  
196,350  
(21,436 ) 
(6,875 ) 
          (4,800 ) 

Balance, December 31, 2020 

        245,350  

         971,107   $ 

38.860 
52.500 
27.597 
45.692 

55.297 
55.000 

43.886 
60.086 
33.031 
44.163 
55.000 

49.139 
41.740 
33.805 
38.849 
57.513 

48.079 

The Company’s stock option grants contain terms that provide for a graded vesting schedule whereby portions of 
the options vest in increments over the requisite service period.  These options typically vest one-fourth at the end 
of years two, three, four and five from the grant date.  As provided for under FASB ASC 718, the Company has 
elected to recognize compensation expense for options with graded vesting schedules on a straight-line basis over 
the requisite service period for the entire option grant.  In addition, ASC 718 requires companies to recognize 

122

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

compensation expense based on the estimated number of stock options for which service is expected to be 
rendered.  The Company’s historical forfeitures of its share-based awards have not been material.  

The fair value of each option award is estimated on the date of the grant using the Black-Scholes option pricing 
model with the following assumptions for the years ended December 31, 2020, 2019 and 2018:  

Expected dividends per share 
Risk-free interest rate 
Expected life of options 
Expected volatility 
Weighted average fair value of 
options granted during year 

2020 

$ 1.36 
0.35% 
5 years 
29.32% 

$ 7.30 

2019 

$ 1.36 
1.59% 
5 years 
25.15% 

$ 11.20 

2018 

$ 1.27 
2.86% 
5 years 
17.61% 

$ 8.30 

Expected volatilities are based on the historical volatility of the Company’s stock, based on the monthly closing stock 
price.  The expected life of options granted is based on actual historical exercise behavior of all employees and 
directors and approximates the graded vesting period of the options.  Expected dividends are based on the annualized 
dividends declared at the time of the option grant.  The risk-free interest rate is based on the five-year treasury rate on 
the grant date of the options. 

The following table presents the activity related to options under all plans for the year ended December 31, 2020: 

Options outstanding, January 1, 2020 
Granted 
Exercised 
Forfeited 
Options outstanding, December 31, 2020 

Options exercisable, December 31, 2020 

Weighted 
Average 
Exercise 
Price 

$

49.139 
41.740 
30.805 
46.523 
48.079 

42.583 

Weighted 
Average 
Remaining 
Contractual 
Term 

7.54 years 

7.23 years 

4.95 years 

Options 

807,868 
196,350 
(21,436) 
(11,675) 
971,107 

363,695 

For the years ended December 31, 2020, 2019 and 2018, options granted were 196,350, 186,400, and 186,750, 
respectively.  The total intrinsic value (amount by which the fair value of the underlying stock exceeds the 
exercise price of an option on exercise date) of options exercised during the years ended December 31, 2020, 2019 
and 2018, was $371,000, $3.1 million and $2.2 million, respectively.  Cash received from the exercise of options 
for the years ended December 31, 2020, 2019 and 2018, was $661,000, $4.2 million and $2.2 million, 
respectively.  The actual tax benefit realized for the tax deductions from option exercises totaled $257,000, $2.7 
million and $1.6 million for the years ended December 31, 2020, 2019 and 2018, respectively.  The total intrin sic 
value of options outstanding at December 31, 2020, 2019 and 2018, was $4.5 million, $11.5 million and $4.7 
million, respectively.  The total intrinsic value of options exercisable at December 31, 2020, 2019 and 2018, was 
$2.9 million, $6.6 million and $3.9 million, respectively.   

123

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The following table presents the activity related to nonvested options under all plans for the year ended December 
31, 2020.   

Nonvested options, January 1, 2020 
Granted 
Vested this period 
Nonvested options forfeited 

Weighted 
Average 
Exercise 
Price 

54.610 
$
    41.740 
50.441 
54.655 

Options 

552,377 
196,350 
(134,140) 
(7,175) 

Nonvested options, December 31, 2020 

607,412 

51.370 

Weighted 
Average 
Grant Date 
Fair Value 

$

9.509 
7.296 
8.662 
9.501 

8.981 

At December 31, 2020, there was $4.6 million of total unrecognized compensation cost related to nonvested 
options granted under the Company’s plans.  This compensation cost is expected to be recognized through 2025, 
with the majority of this expense recognized in 2021 and 2022.   

The following table further summarizes information about stock options outstanding at December 31, 2020: 

Range of 
Exercise Prices 

Number 
  Outstanding 

  Remaining 
  Contractual 
Term 

Options Outstanding 
  Weighted 
Average 

    Weighted 
    Average 
    Exercise 

Options Exercisable 

    Weighted 
    Average 
    Exercise 

Number 

Price 

    Exercisable 

Price 

$16.810 to 29.640 
$32.590 to 38.610 
$41.300 to 47.800 
$50.710 to 52.500 
$55.000 to 60.150 

64,043 
62,056 
282,357 
204,251 
         358,400 

2.16 years 
3.62 years 
8.56 years 
6.11 years 
8.35 years 

$25.598 
33.001 
41.613 
51.656 
57.762 

64,043 
61,181 
59,816 
133,496 
        45,159 

$25.598 
32.921 
41.335 
51.415 
55.306 

         971,107 

7.23 years 

48.079 

      363,695 

42.583 

Note 21:    Significant Estimates and Concentrations 

Accounting principles generally accepted in the United States of America require disclosure of certain significant 
estimates and current vulnerabilities due to certain concentrations.  Estimates related to the allowance for loan 
losses are reflected in Note 3. Current vulnerabilities due to certain concentrations of credit risk are discussed in 
the footnotes on loans, deposits and on commitments and credit risk.  

Other significant estimates not discussed in those footnotes include valuations of foreclosed assets held for sale.  
The carrying value of foreclosed assets reflects management’s best estimate of the amount to be realized from the 
sales of the assets.  While the estimate is generally based on a valuation by an independent appraiser or recent 
sales of similar properties, the amount that the Company realizes from the sales of the assets could differ 
materially in the near term from the carrying value reflected in these financial statements. 

124

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 22:    Accumulated Other Comprehensive Income 

The components of accumulated other comprehensive income (AOCI), included in stockholders’ equity, are as 
follows: 

2020 

2019 

(In Thousands) 

Net unrealized gain on available-for-sale securities  

  $ 

30,126 

  $ 

11,715 

Net unrealized gain on derivatives used for cash flow hedges 

Tax effect 

38,724 
68,850 

30,056 
41,771 

(15,699)   

(9,525) 

Net-of-tax amount 

  $ 

53,151 

  $ 

32,246 

Amounts reclassified from AOCI and the affected line items in the statements of income during the years ended 
December 31, 2020, 2019 and 2018, were as follows: 

Amounts Reclassified 
from AOCI 
2019 
(In Thousands) 

2020 

2018 

Affected Line Item in the 
Statements of Income 

Unrealized gains/(losses) on 

available-for-sale securities 

  $ 

78    $ 

(62)    $ 

2 

Net realized gains on available-for-sale 
securities (total reclassified amount 
before tax) 

Change in fair value of cash 

flow hedge 

Income taxes 

6,764 

(1,559)   

— 

14   

Amortization of realized gain on 

— 

termination of cash flow hedge (total 
reclassification amount before tax) 

—  Tax (expense) benefit 

Total reclassifications out of AOCI 

  $ 

5,283    $ 

48    $ 

2 

Note 23:     Regulatory Matters 

The Company and the Bank are subject to various regulatory capital requirements administered by the federal 
banking agencies.  Failure to meet minimum capital requirements can result in certain mandatory and possibly 
additional discretionary actions by regulators that, if undertaken, could have a direct and material effect on the 
Company’s financial statements.  Under capital adequacy guidelines and the regulatory framework for prompt 
corrective action, the Company and the Bank must meet specific capital guidelines that involve quantitative 
measures of the Company’s and the Bank’s assets, liabilities and certain off-balance-sheet items as calculated 
under U.S. GAAP, regulatory reporting practices, and regulatory capital standards.  The Company’s and the 
Bank’s capital amounts and classification are also subject to qualitative judgments by the regulators about 
components, risk weightings and other factors. 

Quantitative measures established by regulatory reporting standards to ensure capital adequacy require the Bank 
to maintain minimum amounts and ratios (set forth in the table below as of December 31, 2020) of Total and Tier 
I Capital (as defined) to risk-weighted assets (as defined), of Tier I Capital (as defined) to adjusted tangible assets 
(as defined) and of Common Equity Tier 1 Capital (as defined) to risk-weighted assets (as defined).  Management 

125

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

believes, as of December 31, 2020, that the Bank met all capital adequacy requirements to which it was then 
subject.   

As of December 31, 2020, the most recent notification from the Bank’s regulators categorized the Bank as well 
capitalized under the regulatory framework for prompt corrective action.  To be categorized as well capitalized as 
of December 31, 2020, the Bank must have maintained minimum Total capital, Tier I capital, Tier 1 Leverage 
capital and Common Equity Tier 1 capital ratios as set forth in the table.  There are no conditions or events since 
that notification that management believes have changed the Bank’s category. 

The Company and the Bank are subject to certain restrictions on the amount of dividends that may be declared 
without prior regulatory approval.  At December 31, 2020 and 2019, the Company and the Bank exceeded their 
minimum capital requirements then in effect.  The entities may not pay dividends which would reduce capital 
below the minimum requirements shown above. In addition to the minimum capital ratios, the capital rules 
include a capital conservation buffer, under which a banking organization must have Common Equity Tier 1 
capital more than 2.5% above each of its minimum risk-based capital ratios in order to avoid restrictions on 
paying dividends, repurchasing shares, and paying certain discretionary bonuses.  The net unrealized gain or loss 
on available-for-sale securities is not included in computing regulatory capital.   

126

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

The Company’s and the Bank’s actual capital amounts and ratios are presented in the following table.  No amount 
was deducted from capital for interest-rate risk. 

To Be Well 

For Capital 

    Capitalized Under 
    Prompt Corrective 
  Adequacy Purposes      Action Provisions 
  Ratio 

  Amount    Ratio      Amount    Ratio      Amount 

Actual 

(Dollars In Thousands) 

As of December 31, 2020 

Total capital 

Great Southern Bancorp, Inc. 
Great Southern Bank 

$  800,388    17.2%    $  373,132      8.0%   
$  694,047    14.9%    $  373,058      8.0%    $ 

N/A   
 466,322   

N/A 
  10.0% 

Tier I capital 

Great Southern Bancorp, Inc. 
Great Southern Bank 

$  594,645    12.7%    $   279,849      6.0%   
$  638,304    13.7%    $   279,793      6.0%    $ 

N/A   
 373,058   

N/A 
  8.0% 

Tier I leverage capital 

Great Southern Bancorp, Inc. 
Great Southern Bank 

$  594,645    10.9%    $   217,223      4.0%   
$  638,304    11.8%    $   217,170      4.0%    $ 

N/A   
271,463   

N/A 
  5.0% 

Common equity Tier I capital 

Great Southern Bancorp, Inc. 
Great Southern Bank 

As of December 31, 2019 

Total capital 

$  569,645    12.2%    $   209,887      4.5%   
$  638,304    13.7%    $   209,845      4.5%    $ 

N/A   
 303,109   

N/A 
  6.5% 

Great Southern Bancorp, Inc. 
Great Southern Bank 

$  698,085    15.0%    $  372,387      8.0%   
$  650,280    14.0%    $  372,316      8.0%    $ 

N/A   
 465,395   

N/A 
  10.0% 

Tier I capital 

Great Southern Bancorp, Inc. 
Great Southern Bank 

$  582,791    12.5%    $   279,290      6.0%   
$  609,986    13.1%    $   279,237      6.0%    $ 

N/A   
 372,316   

N/A 
  8.0% 

Tier I leverage capital 

Great Southern Bancorp, Inc. 
Great Southern Bank 

$  582,791    11.8%    $   198,320      4.0%   
$  609,986    12.3%    $   198,010      4.0%    $ 

N/A   
247,512   

N/A 
  5.0% 

Common equity Tier I capital 

Great Southern Bancorp, Inc. 
Great Southern Bank 

$  557,791    12.0%    $   209,468      4.5%   
$  609,986    13.1%    $   209,428      4.5%    $ 

N/A   
 302,507   

N/A 
  6.5% 

Note 24:    Litigation Matters 

In the normal course of business, the Company and its subsidiaries are subject to pending and threatened legal 
actions, some of which seek substantial relief or damages.  While the ultimate outcome of such legal proceedings 
cannot be predicted with certainty, after reviewing pending and threatened litigation with counsel, management 
believes at this time that the outcome of such litigation will not have a material adverse effect on the Company’s 
business, financial condition or results of operations.   

127

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Note 25:    Summary of Unaudited Quarterly Operating Results  

Following is a summary of unaudited quarterly operating results for the years 2020, 2019 and 2018: 

2020 
Three Months Ended 

  March 31 

June 30 

 September 30   December 31 

(In Thousands, Except Per Share Data) 

Interest income 
Interest expense 
Provision for loan losses 
Net realized gains on available-for-sale securities 
Noninterest income 
Noninterest expense 
Provision for income taxes 
Net income available to common shareholders 
Earnings per common share – diluted 

   $  57,474 
12,536 
3,871 
— 
7,367 
30,815 
2,751 
14,868 
1.04 

$  54,011 
10,556 
6,000 
78 
8,261 
29,349 
3,164 
13,203 
0.93 

$  53,599 
9,431 
4,500 
— 
9,466 
31,988 
3,692 
13,454 
0.96 

$  52,619      
8,042 
1,500 
 — 
9,956 
31,073 
4,172 
17,788 
1.28 

Interest income 
Interest expense 
Provision for loan losses 
Net realized gains (losses) on available-for-sale 

securities 
Noninterest income 
Noninterest expense 
Provision for income taxes 
Net income available to common shareholders 
Earnings per common share – diluted 

Interest income 
Interest expense 
Provision for loan losses 
Net realized gains on available-for-sale securities 
Noninterest income 
Noninterest expense 
Provision for income taxes 
Net income available to common shareholders 
Earnings per common share – diluted 

2019 
Three Months Ended 

  March 31 

June 30 

 September 30   December 31 

(In Thousands, Except Per Share Data) 

   $  57,358 
12,753 
1,950 

$  58,723 
13,802 
1,600 

$  60,187 
14,263 
1,950 

$  58,726       
13,784 
650 

10 
7,450 
28,495 
3,998 
17,612 
1.23 

— 
7,157 
28,383 
3,720 
18,375 
1.28 

— 
8,655 
28,725 
4,172 
19,732 
1.38 

  (72) 
7,695 
29,535 
4,559 
17,893 
1.24 

2018 
Three Months Ended 

  March 31 

June 30 

 September 30   December 31 

(In Thousands, Except Per Share Data) 

   $  46,882 
7,444 
1,950 
— 
6,935 
28,312 
2,645 
13,466 
0.95 

128

 $  49,943 
8,731 
1,950 
— 
7,459 
29,915 
2,967 
13,839 
0.97 

$  52,982 
9,997 
1,300 
2 
14,604 
28,309 
5,464 
22,516 
1.57 

$  56,142 
11,585 
1,950 
— 
7,220 
28,774 
3,765 
17,288 
1.21 
63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 
December 31, 2020, 2019 and 2018 

Note 26:    Condensed Parent Company Statements 
Note 26:    Condensed Parent Company Statements 

The condensed statements of financial condition at December 31, 2020 and 2019, and statements of income, 
The condensed statements of financial condition at December 31, 2020 and 2019, and statements of income, 
comprehensive income and cash flows for the years ended December 31, 2020, 2019 and 2018, for the parent 
comprehensive income and cash flows for the years ended December 31, 2020, 2019 and 2018, for the parent 
company, Great Southern Bancorp, Inc., were as follows: 
company, Great Southern Bancorp, Inc., were as follows: 

Statements of Financial Condition 
Statements of Financial Condition 

Assets 
Assets 
Cash 
Cash 
Investment in subsidiary bank 
Investment in subsidiary bank 
Deferred and accrued income taxes 
Deferred and accrued income taxes 
Prepaid expenses and other assets 
Prepaid expenses and other assets 

Liabilities and Stockholders’ Equity 
Liabilities and Stockholders’ Equity 

Accounts payable and accrued expenses 
Accounts payable and accrued expenses 
Subordinated debentures issued to capital trust 
Subordinated debentures issued to capital trust 
Subordinated notes 
Subordinated notes 
Common stock 
Common stock 
Additional paid-in capital 
Additional paid-in capital 
Retained earnings 
Retained earnings 
Accumulated other comprehensive income 
Accumulated other comprehensive income 

2020 
2020 

December 31, 
December 31, 

(In Thousands) 
(In Thousands) 

2019 
2019 

 $ 
 $ 

 $ 
 $ 

 $ 
 $ 

 $ 
 $ 

111,250 
111,250 
698,398 
698,398 
157 
157 
883 
883 

810,688 
810,688 

6,776 
6,776 
25,774 
25,774 
148,397 
148,397 
138 
138 
35,004 
35,004 
541,448 
541,448 
53,151 
53,151 

810,688 
810,688 

 $ 
 $ 

 $ 
 $ 

 $ 
 $ 

 $ 
 $ 

58,726 
58,726 
650,329 
650,329 
111 
111 
868 
868 

710,034 
710,034 

6,918 
6,918 
25,774 
25,774 
74,276 
74,276 
143 
143 
33,510 
33,510 
537,167 
537,167 
32,246 
32,246 

710,034 
710,034 

129

64 
64 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 

Notes to Consolidated Financial Statements 

December 31, 2020, 2019 and 2018 

Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Statements of Income 

Income 

Dividends from subsidiary bank 
Other income 
Loss on other investments 

 $ 

Expense 

Operating expenses 
Interest expense 

Income before income tax and 

equity in undistributed earnings  
of subsidiaries 

Credit for income taxes 

Income before equity in earnings 

of subsidiaries 

Equity in undistributed earnings of 

Statements of Income 
subsidiaries 

Income 

Dividends from subsidiary bank 
Net income 
Other income 
Loss on other investments 

 $ 
 $ 

Expense 

Operating expenses 
Interest expense 

Income before income tax and 

equity in undistributed earnings  
of subsidiaries 

Credit for income taxes 

Income before equity in earnings 

of subsidiaries 

Equity in undistributed earnings of 

subsidiaries 

Net income 

2020 

2019 
(In Thousands) 

2018 

 $ 

 $ 

40,000 
5 
— 

40,005 

2,197 
7,459 

9,656 

30,349 
(1,800) 

32,000 
— 
(23) 

31,977 

2,044 
5,397 

7,441 

24,536 
(1,381) 

34,000 
— 
— 

34,000 

1,793 
5,050 

6,843 

27,157 
(1,204) 

2020 

32,149 

25,917 

2019 
(In Thousands) 

2018 

28,361 

 $ 
 $ 

27,164 

59,313 
40,000 
5 
— 

40,005 

2,197 
7,459 

9,656 

30,349 
(1,800) 

47,695 

73,612 
32,000 
— 
(23) 

31,977 

2,044 
5,397 

7,441 

24,536 
(1,381) 

 $ 
 $ 

38,748 

67,109 
34,000 
— 
— 

65 

34,000 

1,793 
5,050 

6,843 

27,157 
(1,204) 

32,149 

25,917 

28,361 

27,164 

47,695 

38,748 

 $ 

59,313 

 $ 

73,612 

 $ 

67,109 

130

65 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Statements of Cash Flows 

Operating Activities 

Net income 
Items not requiring (providing) cash 

Equity in undistributed earnings of subsidiary 
Compensation expense for stock option grants 
Amortization of interest rate derivative and 
deferred costs on subordinated notes 

Loss on other investments 

Changes in 

Prepaid expenses and other assets 
Accounts payable and accrued expenses 
Income taxes 

Net cash provided by operating activities

Investing Activities 

Return of principal - other investments 

Net cash provided by investing activities 

Financing Activities 

Purchases of the Company’s common stock 
Proceeds from issuance of subordinated notes 
Dividends paid 
Stock options exercised 

Net cash provided by (used in) financing activities

Increase in Cash 

Cash, Beginning of Year 

Cash, End of Year 

Additional Cash Payment Information 

Interest paid 

2020 

2019 
(In Thousands) 

2018 

 $ 

59,313 

 $ 

73,612 

 $ 

67,109 

(27,164) 
1,153 

608 
— 

(15) 
31 
(46) 
33,880 

— 
— 

(22,104) 
73,513 
(33,426) 
661 
18,644 

52,524 

58,726 

 $ 

111,250 

 $ 

7,349 

 $ 

 $ 

(47,695) 
922 

434 
23 

(3) 
226 
300 
27,819 

2 
2 

(849) 
— 
(29,052) 
4,158 
(25,743) 

2,078 

56,648 

58,726 

5,424 

(38,748) 
737 

154 
— 

13 
182 
(278) 
29,169 

— 
— 

(903) 
— 
(15,819) 
2,224 
(14,498) 

14,671 

41,977 

56,648 

5,001 

 $ 

 $ 

131

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Great Southern Bancorp, Inc. 
Notes to Consolidated Financial Statements 
December 31, 2020, 2019 and 2018 

Statements of Comprehensive Income 

2020 

2019 
(In Thousands) 

2018 

Net Income 

$             59,313 

$ 

73,612 

$ 

67,109 

Comprehensive income of subsidiaries 

20,905  

             22,619 

8,114 

Comprehensive Income 

$ 

80,218 

$ 

96,231 

$ 

75,223 

Note 27:    Sale of Branches and Related Deposits  

On July 20, 2018, the Company closed on the sale of four banking centers and related deposits in the Omaha, 
Neb., metropolitan market to Lincoln, Neb.-based West Gate Bank. Pursuant to the purchase and assumption 
agreement, the Bank sold branch deposits of approximately $56 million and substantially all branch-related real 
estate, fixed assets and ATMs. The Company recorded a pre-tax gain (excluding transaction expenses of 
$165,000) of $7.4 million on the sale based on the contractual deposit premium and the sales price of the branch 
assets. 

132

67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GreatSouthernBank.com

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001CSN4733 Annual Report