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Heidrick & Struggles International

hsii · NASDAQ Industrials
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Ticker hsii
Exchange NASDAQ
Sector Industrials
Industry Staffing & Employment Services
Employees 1001-5000
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FY2017 Annual Report · Heidrick & Struggles International
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2017 Annual Report

Accelerate.  
Break Through.  
Outperform.

Heidrick & Struggles 2017 Annual Report

FELLOW SHAREHOLDERS:

Record revenue, positive market momentum and traction on 
our strategy for profi table growth. I am proud of what the 
people of Heidrick & Struggles accomplished together this 
past year and I am excited about how the fi rm is positioned for 
further success in 2018 and beyond. Financial highlights in 
2017 included:

(cid:127)  The highest net revenue in the company’s 64-year history—
  $621 million, up 6.7% from 2016

  (cid:127)  Executive Search net revenue grew 8.8%, with all 

three regions and all industry practices contributing to 
the increase

  (cid:127)  Leadership Consulting revenue increased by 6.2% 

  (cid:127)  Culture Shaping revenue declined 22.3% 

(cid:127)  Excluding special items, adjusted operating income* 

increased 17% to $41 million and adjusted operating margin 
improved to 6.7%

(cid:127)  Adjusted EBITDA** in 2017 was $60 million and Adjusted 
  EBITDA margin was 9.7% 

We made the decision last summer to combine our Leadership 
Consulting business with our Culture Shaping business. The 
subsequent integration to form Heidrick Consulting focused on 
product and service development and delivery, go-to-market 
strategy, and organizational structure. With this work completed, 
we are moving forward at full speed to grow this business.

We also made signifi cant strides in lowering the run rate of our 
administrative and business support expenses. These actions allow 
us to shift the focus of our capital to investments that support the 
growth of our business, including technology, while helping the fi rm 
achieve improved operating margins on a more sustained basis.

We have four priorities for 2018 across the enterprise:

First is growth—increasing the scale and impact of both our 
business segments. In Executive Search, we intend to build on 
our momentum. We have invested signifi cantly in this business 
in the last few years—through acquisitions, strategic hires and 
the development of technology and intellectual property—and 
are now positioned for increased profi table growth and to take 
market share in every region. We will continue to hire selectively, 
focusing on the growth markets and healthy economies where we 
should have a larger presence. For Heidrick Consulting, we will 
scale the business to increase our impact with clients building on 
the success of our platform, Accelerating Performance. We will 
invest in new consultant expertise, new service off erings, and 
scalable tools and methodologies. 

Second is cross-enterprise collaboration. Our Executive Search 
and Heidrick Consulting teams will work closely together to provide 
our clients with an integrated suite of leadership advisory solutions. 
We are cross-training consultants in each of the businesses to look 
for opportunities to further increase our client impact. 

Third is delivering a premium service experience to our clients. 
We have developed a comprehensive assessment framework 
based on our foundational Accelerating Performance research. 
We have developed a new client portal solution enabling us to 
digitally engage with the leading organizations we serve. We 
showcased this new capability to a number of client executives 
at the World Economic Forum in Davos and their response was 
overwhelmingly positive. The combination of our assessment 
framework and new technology platform will further diff erentiate 
us competitively, and the process standardization that it brings 
will support margin improvement.

And fourth is to maintain a focus on cost containment initiatives. 
We are making cost control part of our culture and we will not lose 
this focus. We are committed to delivering more profi table growth 
to our shareholders.

I want to again thank our colleagues around the world for their 
hard work and dedication to living our values, helping us achieve 
record revenue and signifi cant gains on so many initiatives. We 
will further distinguish Heidrick & Struggles as the most trusted 
advisor to the world’s leading organizations on executive talent, 
leadership assessment and development, team and organizational 
performance and culture.

Sincerely,

Krishnan Rajagopalan
President and Chief Executive Offi  cer

* Adjusted operating income in 2017 excludes expenses associated with a settlement with the HMRC 
related to the taxation of a legacy U.K. benefi t trust obligation in the 2017 fi rst quarter, impairment 
charges in the 2017 second quarter and 2017 fourth quarter, and restructuring charges in the 2017 
fourth quarter. Adjusted operating margin refers to adjusted operating income (as explained above) 
as a percentage of net revenue in the same period. Adjusted operating income and adjusted operating 
margin are non-GAAP fi nancial measures

** Adjusted EBITDA refers to earnings before interest, taxes, depreciation, intangible amortization, 
stock-based compensation expense, compensation expense associated with Senn Delaney retention 
awards, earnout accretion expense related to acquisitions, restructuring charges, goodwill and 
intangible asset impairment, and other non-operating income (expense). Adjusted EBITDA margin 
refers to Adjusted EBITDA (as explained above) as a percentage of net revenue in the same period.).

 
 
 
 
 
 
EXECUTIVE OFFICERS

BOARD OF DIRECTORS

Krishnan Rajagopalan
President and 
Chief Executive Offi  cer

Kamau Coar
General Counsel and 
Corporate Secretary

Richard W. Greene
Chief Human Resources Offi  cer

Mark R. Harris 
Chief Financial Offi  cer

Elizabeth L. Axelrod *(1) (3)
Vice President, 
Employee Experience, 
Airbnb, Inc.

Richard I. Beattie *(2)
Lead Independent Director 
Senior Chairman 
Simpson Thacher & Bartlett LLP

Clare M. Chapman *(2) (3+)
Former Group People Director, 
BT Group

Gary E. Knell *(2+) (3)
Chief Executive Offi  cer
National Geographic Partners

Lyle Logan *(1) (2)
Executive Vice President 
and Managing Director, 
Global Financial Institutions Group, 
Northern Trust Company

T. Willem Mesdag *(1+) (3)
Founder and Managing Partner, 
Red Mountain Capital Partners

Krishnan Rajagopalan
President and 
Chief Executive Offi  cer, 
Heidrick & Struggles

Adam H. Warby *(3) 
Chief Executive Offi  cer,
Avanade Inc.

Tracy R. Wolstencroft
Chairman of the Board
Former President and 
Chief Executive Offi  cer, 
Heidrick & Struggles

 *  Independent Director
(1) Member, Audit and Finance Committee
(2) Member, Nominating and Board 
  Governance Committee
(3) Member, Human Resources and 
  Compensation Committee
 +   denotes committee chair

Annual Meeting
The annual meeting of shareholders will be 
held on Thursday, May 24, 2018 at 9 a.m. 
EDT, at the offi  ces of Simpson Thacher & 
Bartlett LLP, 425 Lexington Avenue, 
New York, NY 10017

Stock Transfer Agent and Registrar
For address changes, account 
consolidation, registration changes, 
stock holdings and lost stock certifi cates, 
please contact:
Computershare / BNY Mellon 
Shareholder Services
480 Washington Boulevard
Jersey City, NJ 07310–1900
866 892 5631

Shareholders can also obtain account 
information through Investor Service Direct 
at: www.bnymellon.com/shareowner/isd

Independent Registered Public 
Accounting Firm 
KPMG LLP, Chicago, Illinois

Exchange Listing
Our common stock has been listed on the 
Nasdaq Global Select Market under the 
Symbol HSII since our initial public off ering 
in April 1999.

SEC Filings & Investor Contact Information
Filings with the Securities and Exchange 
Commission and other investor information 
are available through our website at 
www.heidrick.com, or by request to the 
Investor Relations Department by mail at 
our corporate headquarters address, by 
email at investorrelations@heidrick.com 
or by telephone at 312 496 1774.

Corporate Governance
Visit the Who We Are section of our 
website at www.heidrick.com to see 
our corporate governance documents, 
including the Code of Business Conduct, 
Corporate Governance Guidelines, Director 
Independence Standards and Charters 
of our Audit and Finance Committee, 
Nominating and Board Governance 
Committee and Human Resources and 
Compensation Committee.

Heidrick & Struggles® and We Help Our 
Clients Change The World One Leadership 
Team at a Time® are registered trademarks 
of Heidrick & Struggles International, Inc.

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Some statements in the Letter to Shareholders may be forward-looking statements for the purposes of the Private Securities Litigation Reform Act of 1995. Actual outcomes and 
results may diff er materially from what is expressed, forecasted or implied in the forward-looking statements. For more information on the factors that could aff ect the outcome 
of forward-looking statements, refer to our Annual Report on Form 10-K for the year ended December 31, 2017, under Risk Factors in Item 1A and our quarterly fi lings with the 
SEC. We caution the reader that the list of factors may not be exhaustive. We undertake no obligation to update publicly any forward-looking statements, whether as a result of 
new information, future events or otherwise.

 
 
 
Heidrick & Struggles International, Inc.
233 South Wacker Drive, Suite 4900
Chicago, IL 60606
312 469 1200  www.heidrick.com

WE HELP OUR CLIENTS 
CHANGE THE WORLD, 
ONE LEADERSHIP TEAM 
AT A TIME.®

Our Worldwide Locations

AMERICAS
—
Atlanta
Boston
Calgary
Chicago
Dallas
Florham Park
Houston
Huntington Beach
Los Angeles
Menlo Park
Mexico City
Miami
Minneapolis
New York
Philadelphia
San Francisco
São Paulo
Toronto
Washington, D.C.

EUROPE
—
Amsterdam
Brussels
Copenhagen
Düsseldorf
Frankfurt
Helsinki
Istanbul
Lisbon
London
Madrid
Milan
Moscow
Munich
Paris
Stockholm
Warsaw
Zürich

AFRICA / MIDDLE EAST
—
Johannesburg
Dubai

ASIA PACIFIC
—
Bangalore
Bangkok
Beijing
Hong Kong
Melbourne
Mumbai
New Delhi
Perth
Seoul
Shanghai
Singapore
Sydney
Tokyo