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Heidrick & Struggles International

hsii · NASDAQ Industrials
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Ticker hsii
Exchange NASDAQ
Sector Industrials
Industry Staffing & Employment Services
Employees 1001-5000
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FY2018 Annual Report · Heidrick & Struggles International
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Heidrick & Struggles International, Inc.
233 South Wacker Drive, Suite 4900
Chicago, IL 60606
312 469 1200  www.heidrick.com

WE HELP OUR CLIENTS 
CHANGE THE WORLD, 
ONE LEADERSHIP TEAM 
AT A TIME.®

Our Worldwide Locations

AMERICAS
—
Atlanta
Boston
Calgary
Chicago
Costa Mesa
Dallas
Florham Park
Houston
Los Angeles
Menlo Park
Mexico City
Miami
Minneapolis
New York
Philadelphia
San Francisco
São Paulo
Toronto
Washington, D.C.

EUROPE
—
Amsterdam
Bremen
Brussels
Copenhagen
Dublin
Düsseldorf
Frankfurt
Helsinki
Istanbul
Lisbon
London
Madrid
Milan
Moscow
Munich
Paris
Stockholm
Warsaw
Zürich

AFRICA / MIDDLE EAST
—
Johannesburg
Dubai

ASIA PACIFIC
—
Bangalore
Bangkok
Beijing
Hong Kong
Melbourne
Mumbai
New Delhi
Perth
Seoul
Shanghai
Singapore
Sydney
Tokyo

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2018 Annual Report

accelerate+transform

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Heidrick & Struggles 2018 Annual Report

FELLOW SHAREHOLDERS:

Leaders and organizations that are successful in today’s operating 
environment of constant change and uncertainty have the ability to 
ACCELERATE their business performance and TRANSFORM with 
agility. It doesn’t matter a company’s size or scope, leaders globally 
are navigating the same issues. We work alongside our clients’ as 
their trusted leadership advisors to help them build the leaders, 
teams, organizations, and cultures they need to thrive in this new 
era. We are continuously guided by our purpose – to help our 
clients change the world, one leadership team at a time.

2018 was a great year for Heidrick & Struggles and its shareholders 
on many levels. We were front and center on the most relevant 
leadership issues including succession planning, diversity and 
inclusion, and culture. We were the first firm in our industry to 
publicly commit to diversity in our board of director searches, 
recognizing that diverse leadership is a business imperative. 
Financially, we achieved a number of records and company 
milestones. We also made meaningful progress in accelerating our 
own transformation to become a data-driven leadership advisory 
firm, introducing new tech-enabled tools and services and further 
expanding our range of talent and human capital solutions.

Net revenue of $716 million, up 15% compared to 2017, was a 
company record in our 65-year history. This was the sixth year in a 
row of year-over-year revenue growth. This growth was driven by 
our Executive Search business, where net revenue of $653 million 
increased 18% compared to last year. 2018 was a pivotal year for 
our other business, Heidrick Consulting, where we combined our 
former Leadership Consulting and Culture Shaping businesses and 
began offering clients a single, integrated line of advisory services.  

We reduced General and Administrative expenses to under 20% of 
net revenue, increased operating income to $68.9 million, achieved 
operating margin of 9.6%, and delivered diluted earnings per share 
of $2.52 – all of these the best in 11 years. Earlier this year, as a 
reflection of our strong cash position and confidence in the future, 
we increased our quarterly cash dividend to $0.15 cents per share, 
an increase of more than 15%.

Key to having achieved these results in 2018 was our steadfast 
focus on four business priorities that we communicated last year - 
to increase the scale and impact of our two businesses, to increase 
cross-enterprise collaboration, to drive a premium, data-driven, 
tech-enabled service experience for our clients, and to maintain a 
focus on streamlining our cost structure. 

These four priorities will continue to drive our business strategy  
for 2019. We will continue to hire new consultants selectively, 
focusing on the growth markets and healthy economies where  
we want to have a larger presence, while maintaining our 
commitment to develop and promote internally. I am especially 
energized by our focus on further enhancing the premium service 
experience we deliver to our clients – one that differentiates us  
from our competitors. 

As part of these efforts, last year we finished rolling out new data-
driven, tech-enabled assessment tools and platforms to better 
serve our clients and help them accelerate their performance.  
The response, internally and externally, has been incredibly positive. 
We are improving the efficiency of our searches and developing 
more in-depth assessments of candidates, while capturing a 
formidable collection of leadership data points. 

I am also excited about the growth opportunity for Heidrick 
Consulting. As a result of our training and development initiatives  
in 2018, we have a much stronger collaborative relationship 
between Search and Consulting and are bringing greater value to 
our clients seeking holistic leadership advisory services. Recent 
investments we made in thought leadership and new solutions in 
the areas of Digital Acceleration and Organizational Simplicity are 
in strong demand in the market.  

I want to thank our employees around the globe for their hard work 
and many contributions. I would also like to thank our Board of 
Directors for their continued support and guidance. Our vision is 
to serve our clients as their trusted leadership advisors, combining 
distinctive, diverse, data-driven and technology-enabled talent, 
leadership and culture solutions to accelerate their performance. 
We look forward to continuing our momentum in 2019 and are 
excited about the potential for our future.

Sincerely,

Krishnan Rajagopalan
President and Chief Executive Officer

EXECUTIVE OFFICERS

BOARD OF DIRECTORS

Krishnan Rajagopalan
President and 
Chief Executive Officer

Kamau Coar
General Counsel and 
Corporate Secretary

Michael M. Cullen 
Chief Operating Officer

Mark R. Harris 
Chief Financial Officer

Sarah Payne
Chief Human Resources Officer

Elizabeth L. Axelrod *(3)
Vice President, 
Employee Experience, 
Airbnb, Inc.

Clare M. Chapman *(2) (3+)
Former Group People Director, 
BT Group

Gary E. Knell *(2+) (3)
Chairman,
National Geographic Partners

Lyle Logan *(1) (2)
Lead Independent Director
Executive Vice President 
and Managing Director, 
Global Financial Institutions Group, 
Northern Trust Company

T. Willem Mesdag *(1+) (3)
Founder and Managing Partner, 
Red Mountain Capital Partners

Krishnan Rajagopalan
President and 
Chief Executive Officer, 
Heidrick & Struggles

Stacey Rauch *(1) 
Director (Senior Partner) Emeritus, 
McKinsey & Company

Adam H. Warby *(1) 
Chief Executive Officer,
Avanade Inc.

Tracy R. Wolstencroft
President and 
Chief Executive Officer, 
National Geographic Society

 * Independent Director
(1) Member, Audit and Finance Committee
(2)Member, Nominating and Board 

Governance Committee

(3)Member, Human Resources and 

Compensation Committee

 +  denotes committee chair

Annual Meeting
The annual meeting of shareholders will 
be held on Thursday, May 23, 2019 at 
9 a.m. CDT, at Willis Tower, 233 South 
Wacker Drive, 34th Floor, Tower House 
Conference Center, Chicago, Illinois 

Stock Transfer Agent and Registrar
For address changes, account 
consolidation, registration changes, 
stock holdings and lost stock certificates, 
please contact:
Computershare / BNY Mellon 
Shareholder Services
480 Washington Boulevard
Jersey City, NJ 07310–1900
866 892 5631

Shareholders can also obtain account 
information through Investor Service Direct 
at: www.bnymellon.com/shareowner/isd

Independent Registered Public 
Accounting Firm 
RSM US LLP, Chicago, Illinois

Exchange Listing
Our common stock has been listed on the 
Nasdaq Global Select Market under the 
Symbol HSII since our initial public offering 
in April 1999.

SEC Filings & Investor Contact Information
Filings with the Securities and Exchange 
Commission and other investor information 
are available through our website at 
www.heidrick.com, or by request to the 
Investor Relations Department by mail at 
our corporate headquarters address, by 
email at investorrelations@heidrick.com 
or by telephone at 312 496 1774.

Corporate Governance
Visit the Who We Are section of our 
website at www.heidrick.com to see 
our corporate governance documents, 
including the Code of Business Conduct, 
Corporate Governance Guidelines, Director 
Independence Standards and Charters 
of our Audit and Finance Committee, 
Nominating and Board Governance 
Committee and Human Resources and 
Compensation Committee.

Heidrick & Struggles® and We Help Our 
Clients Change The World One Leadership 
Team at a Time® are registered trademarks 
of Heidrick & Struggles International, Inc.

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Some statements in the Letter to Shareholders may be forward-looking statements for the purposes of the Private Securities Litigation Reform Act of 1995. Actual outcomes and 
results may differ materially from what is expressed, forecasted or implied in the forward-looking statements. For more information on the factors that could affect the outcome 
of forward-looking statements, refer to our Annual Report on Form 10-K for the year ended December 31, 2018, under Risk Factors in Item 1A and our quarterly filings with the 
SEC. We caution the reader that the list of factors may not be exhaustive. We undertake no obligation to update publicly any forward-looking statements, whether as a result of 
new information, future events or otherwise.

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