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Helloworld Travel Limited

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FY2015 Annual Report · Helloworld Travel Limited
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2015 ANNUAL REPORT

Helloworld Limited

Helloworld Limited and Controlled Entities 
Annual Report for the year ended 30 June 2015

ABN 60 091 214 998 ASX CODE: HLO

CONTENTS

2  Corporate Information

3  Glossary

4

Chairman’s Report

6  Chief Executive Officer’s Address

8  Financial Performance Summary

10  Directors’ Report

41  Auditor’s Independence Declaration

42  Corporate Governance Statement

50  Consolidated Income Statement

51

Consolidated Statement of Comprehensive Income

52  Consolidated Statement of Financial Position

53

Consolidated Statement of Changes in Equity

54  Consolidated Statement of Cash Flows

55  Notes to the Financial Statements

120 Directors’ Declaration

121

Independent Auditor’s Report

123 ASX Additional Information

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Directors

B Johnson Chairman
E Gaines CEO
A Cummins
A John
J M Millar
J McKellar
P Spathis

Company Secretary

S Belton

Registered and 
principal office

Level 3
77 Berry Street
North Sydney NSW 2060
Telephone: + 61 2 8229 4000
Facsimile: + 61 2 8920 0110

Auditor

PricewaterhouseCoopers
Darling Park Tower 2
201 Sussex Street
Sydney NSW 2000

Stock exchange

ASX Limited
Level 4 
20 Bridge Street
Sydney NSW 2000

ASX code

HLO 

Share registry

Computershare  
Investor Services Pty Limited
Yarra Falls
452 Johnston Street 
Abbotsford VIC 3067
Telephone: +61 3 9415 5000
Facsimile: + 61 3 9473 2500

Website 

www.helloworld.com.au

2015 Annual General Meeting 

The Annual General Meeting of Helloworld Limited
will be held at the Company’s offices  
Level 3, 77 Berry Street, North Sydney, NSW
at 9:30am on Friday 20 November 2015. 

helloworldlimited.com.au 
GLOSSARY

The following terms have been used throughout this Annual Report:

Adjusted EBITDAI 

Earnings before interest expense, tax, share–based payments, depreciation, amortisation and impairment 

adjusted for significant and/or unusual items of revenue or expense

Adjusted Profit before tax Profit before tax and impairment

AGM

ASIC

ASX

CEO

CFO 

Company

CVC

EBITDAI

EPS

FAR

FY12 

FY13

FY14

FY15

FY16

GM

Group

HLO

JTL

KMP

LTIP

Merger

Plan

PR

Qantas 

QBT

QH

RNC

SMEs

STIP

STS

STSH

TTV

Annual General Meeting

Australian Securities & Investments Commission

Australian Securities Exchange

Chief Executive Officer

Chief Financial Officer

The parent entity, Helloworld Limited

Means any of CVC Capital Partners and its controlled entities

Earnings before interest expense, tax, share–based payments, depreciation, amortisation and impairment 

Earnings per share

Fixed Annual Remuneration

Financial Year ended 30 June 2012

Financial Year ended 30 June 2013

Financial Year ended 30 June 2014

Financial Year ended 30 June 2015

Financial Year ended 30 June 2016

General Manager

The Helloworld Group, comprising HLO and its subsidiaries

Helloworld Limited

Jetset Travelworld Limited

Key Management Personnel

Long Term Incentive Plan

The merger between STS and HLO (JTL at the time of merger)

Helloworld Limited Performance Rights Plan

Performance Rights

Qantas Airways Limited

QBT Pty Limited

Qantas Holidays Limited

Remuneration and Nominations Committee

Small and medium enterprises

Short Term Incentive Plan

Stella Travel Services Holdings Pty Ltd and its subsidiaries

Stella Travel Services Holdings Pty Ltd

Total Transaction Value

UBSAHL

UBS Australia Holdings Ltd

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On behalf of the Board  
of Directors, I am pleased to 
present my first report  
as Chairman of Helloworld.”

The past year has been focussed on building on our business 
transformation. This includes: the ongoing development of Australia’s 
largest franchise based travel agent network, helloworld; the increasing 
consumer awareness of the helloworld brand which supports this 
high-calibre network of corporate and leisure travel agencies; 
our significant investment in helloworld.com.au; the appointment 
of QBT as the sole provider of travel management services to the 
Whole of Australian Government; and focusing our wholesale business 
(Qantas Holidays and Viva! Holidays) on delivering what consumers 
are demanding from packaged holidays. 

Our New Zealand business continues to perform well and we have 
decided to launch the helloworld brand in New Zealand during 2016.

helloworldlimited.com.au 
It is the Board’s strong belief that our agents, 
customers, employees, supplier partners and 
shareholders are best served by Helloworld continuing 
its strategy of future-proofing our business through 
continued investments in technology, training, product 
and profile. Ultimately, these will be the drivers of 
long-term sustainable growth by Helloworld and 
its members and will support the creation of 
shareholder value.

Prior to finalising Helloworld’s 2015 financial 
results, management and the Board undertook a 
comprehensive review of the intangible assets on 
the Group’s Balance Sheet. The Balance Sheet had 
included a number of intangible assets which arose 
from a number of legacy transactions including 
the 2010 merger between Stella Travel Services 
Holdings Pty Ltd and Jetset Travelworld Limited. 
Based on a number of factors including estimated 
cashflows from future operations and Helloworld’s 
market capitalisation, the Board resolved that it was 
prudent to write down the goodwill balance and incur 
a non-cash impairment charge of $205.3 million. 

The Adjusted Profit before tax1 was $6.9 million 
($1.7 million loss in 2014). The Board expects this 
improvement to continue over the next few years.

I would like to take this opportunity to thank 
Elizabeth Gaines for her significant contribution 
to the Group over more than 7 years. While her 
decision to depart as CEO was a disappointment, 
Elizabeth has successfully led the Company 
through a period of significant transformation 
and established the strong foundation upon which 
we are building Helloworld’s future success. 

One of the key enablers to deliver on our future 
strategy and operational plans is our talented 
management and employee team. I would like 
to thank all of them for their continued hard work 
and exceptional dedication. 

In addition, I would also like to thank you, our 
shareholders, for your patience during the 
transformation period. The Board is committed 
to drive the business and pursue long-term, 
sustainable growth. Our investment in innovation, 
productivity enhancements, cost containment and 
the strengthening of our outstanding network of the 
highest-calibre agents will ensure the fundamentals 
of our business remain strong, and continue to 
generate value and growth in the years ahead.

Brett Johnson

Chairman, Helloworld Limited 
Sydney, 28 August, 2015

1  Adjusted Profit before tax represents Profit before tax and impairment.

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I am pleased to present 
the Helloworld Limited  
results for the year ended  
30 June 2015.” 

A Year of Achievements

With the foundations now in place following the successful transformation 
of our business in 2013, our focus this year has been on consolidating our 
network, our business and our advantage. 

For the year ending 30 June 2015, the Group achieved an Adjusted EBITDAI1 
of $27.5 million, a result that was within the range of previously stated 
market guidance. The Group’s Loss before tax of $198.4 million was 
impacted by the non-cash goodwill impairment of $205.3 million. The Group 
recorded an Adjusted Profit before tax2 of $6.9 million.

We are bringing our recently launched vision, “Creating the future of travel, 
with each journey” to life through our ongoing investment in profile, product, 
technology and training. Our prompted brand awareness has continued to 
build, and has tripled to 34% since our February 2014 launch with those 
Australians 25 years or older who are looking to travel within the next 
12 months. 

1  Adjusted EBITDAI is earnings before interest expense, tax, share-based payments, 

depreciation, amortisation and impairment adjusted for significant and/or unusual items of 
revenue or expense. Further details are disclosed in note 6 to the Financial Statements.

2  Adjusted Profit before tax represents Profit before tax and impairment.

helloworldlimited.com.au 
The helloworld retail network consists of high-calibre, 
high-performing corporate and leisure agencies, 
supported by our omni-channel strategy which ensures 
we capture a share of the online market for our 
business and our members. The quality of our network 
was again reflected in our strong performance at the 
2015 National Travel Industry Awards. In addition to 
dominating the finalists’ list, helloworld franchisees 
and members this year won an impressive 75% of both 
the agent and agency awards – further proof of our 
“Experts in Everywhere” positioning and the benefit 
of our investment in training, including our proprietary 
hello You customer service training. An additional 30 
Ambassador Stores are to be completed by the end of 
the year, building on our network-wide store refresh.

Our continued investment in helloworld.com.au is 
paying off. Our mobile app has already received 
industry acclaim and named by both Apple® and 
Business Spectator as a “Top 5 must-have travel app” 
while our online business is already one of Australia’s 
top-10 online travel agents1. Key metrics continue to 
improve including 2H15 growth in online sales with 
Hotel Total Transaction Value increasing by 245% and 
Air by 95%. 

We launched helloworld in the midst of industry 
deregulation. Considerable time and effort was 
invested in the design and establishment of our 
Consumer Protection Framework, and our unique 
Consumer Protection Insurance Policy which is held by 
Helloworld Limited covers all travel agents carrying 
the helloworld brand. Through our Customer Charter, 
our franchise system, our insurance policy and our 
network of expert travel agents, helloworld provides 
our customers with a trusted way to book travel.

In December 2014, our wholly owned subsidiary, 
QBT Pty Limited (QBT) was appointed sole provider 
of travel management services to the Whole of 
Australian Government, supporting 142 Australian 
Government agencies. This reflects QBT’s extensive 
travel management expertise and provides a powerful 
platform for QBT’s ongoing success.

This, combined with a constant focus on cost control 
and margin maximisation, means a leaner, more 
efficient wholesale business model focusing on online 
fulfilment and capturing a greater share of growth 
markets such as Cruise. In February this year, our 
specialist wholesaler rebranded from Travel Indochina 
to Insider Journeys reflecting the broader range of 
destinations and a greater focus on tailored holiday 
experiences. Insider Journeys was named Australia’s 
Best Specialty Wholesaler 20152. We also continue to 
invest in strategic partnerships such as our long-term 
commercial arrangements with Cover-More, Amadeus 
and Travelport. 

Outlook

While market uncertainties continue and consumer 
sentiment fluctuates, we remain focused on delivering 
for our shareholders, our agents, our partners and 
consumers. Total tourism spend (excluding inbound) 
in Australia is estimated at around $128 billion and 
expected to grow at around 3.2% pa over the next 
5 years. Our research shows travellers are 5 times 
more likely to use an agent for more complex bookings.

Future-proofing our agents, and our business 
through technology, training, product and profile 
supported by our omni-channel strategy remains 
our priority. We have already made great progress 
in positioning our agents and business for success 
through growth in revenue from marketing 
initiatives and product offerings, our focus on 
cost containment, productivity enhancements and 
margin optimisation.  While it is too early to predict 
the trading environment for the next financial year, 
we anticipate a substantial increase on our FY15 
Adjusted Profit before tax result of $6.9 million. 
The transition next year of our New Zealand business 
to helloworld will deliver further synergies across 
staffing, branding and technology. The benefits of 
these synergies are expected to be realised in the 
financial years beyond FY16.

We have realigned our Wholesale businesses. Qantas 
Holidays/Viva! Holidays continues to refine its model 
to meet the demands of this “need it now” environment. 

I leave this role, proud of the progress we have 
achieved and knowing that the business has a strong 
management team and a clear strategy for success.

1  Hitwise, April 2015
2  NTIA 2015

Elizabeth Gaines 

Chief Executive Officer, Helloworld Limited 
Sydney, 28 August, 2015

7

FINANCIAL 
PERFORMANCE SUMMARY

FOR THE YEAR ENDED 30 JUNE 2015

Summary Group Results

For the  
year ended 
30 June 2015 
$’000

For the  
year ended 
30 June 2014 
$’000

Change 
$’000

Change
%

Total transaction value (TTV)1

4,696,169

4,861,032

Revenue

Adjusted EBITDAI2

Loss before tax

Loss after tax attributable to members

Basic loss per share

Diluted loss per share

Interim dividend per share

Final dividend per share

RECONCILIATION OF ADJUSTED EBITDAI  
TO LOSS BEFORE INCOME TAX 

ADJUSTED EBITDAI

Gain/(loss) on disposal of investments

Business transformation costs

Share-based payments

Costs relating to GST matter 

Costs relating to disposal of investments

Actuarial adjustment on defined benefit pension

Former CEO resignation/retirement costs

Depreciation and amortisation expense

Impairment of goodwill

Finance costs

LOSS BEFORE INCOME TAX

279,223

27,455

(198,397)

(201,121)

291,671

40,561

(61,166)

(63,347)

For the  
year ended 
30 June 2015 
Cents

For the  
year ended 
30 June 2014 
Cents

(45.66)

(45.66)

–

–

(14.38)

(14.38)

–

–

For the  
year ended 
30 June 2015 
$’000

For the  
year ended 
30 June 2014 
$’000

27,455

340

(2,101)

(83)

(617)

–

(710)

(233)

(13,921)

(205,300)

(3,227)

(198,397)

40,561

(5,473)

(15,847)

(115)

(2,738)

(60)

–

(608)

(14,032)

(59,500)

(3,354)

(61,166)

(164,863)

(12,448)

(13,106)

(137,231)

(137,774)

Change 
Cents

(31.28)

(31.28)

–

–

Change 
$’000

(13,106)

5,813

13,746

32

2,121

60

(710)

375

111

(145,800)

127

(137,231)

(3%)

(4%)

(32%)

224%

218%

Change
%

218%

218%

–

–

Change
%

(32%)

(106%)

(87%)

(28%)

(77%)

(100%)

–

(62%)

(1%)

245%

(4%)

224%

1  Total Transaction Value (TTV) does not represent revenue in accordance with Australian Accounting Standards. TTV represents the price at 
which travel products and services have been sold across the Group, as agents for various airlines and other service providers, plus revenue 
from other sources. The Group’s revenue is, therefore, derived from TTV. Total TTV does not represent Group cash inflows as some transactions 
are settled directly between the customer and the supplier. This information has been extracted from note 6 of the accompanying Financial 
Statements.

2  Adjusted  EBITDAI  is  earnings  before  interest  expense,  tax,  share-based  payments,  depreciation,  amortisation  and  impairment  adjusted 
for significant and/or unusual items of revenue or expense. Adjusted EBITDAI is a financial measure which is not prescribed by Australian 
Accounting Standards but is the measure used by the Board to assess the financial performance of the Group and operating segments. This 
information has been extracted from note 6 of the accompanying Financial Statements.

helloworldlimited.com.auShareholder returns

In accordance with the Company’s dividend policy, the Board has determined that the Company will not pay a dividend 
for the 2015 financial year.

Explanation of results

This information should be read in conjunction with the Directors’ Report, Financial Report and Auditor’s Report for the 
year ended 30 June 2015 and any public announcements made by the Company since that time.

The information provided in this report contains all the information required by ASX Listing Rule 4.3A.

Net tangible assets

Net Tangible Assets per ordinary share

June 
2015 
Cents

3.65

June 
2014
Cents

3.75

Net Tangible Assets is calculated as Net Assets less total Intangible Assets.

Net Tangible Assets per ordinary share is based on HLO’s issued capital as the legal parent entity and issuer of this 
financial information as at the balance sheet date.

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The Directors of Helloworld Limited 
(HLO) present their Report together 
with the Financial Statements of 
the Consolidated Entity (Group), 
being HLO and the entities it 
controlled at the end of, or during, 
the year ended 30 June 2015 and 
the Independent Auditor’s Report.

Directors
The Directors of the Company in 
office at any time during or since 
the end of the financial year are 
as follows: 

Brett Johnson

Non-Executive Director and Chairman

Appointment

Mr Johnson was appointed to the Board on 27 February 
2009 and was appointed as Chairman on 1 October 2014. 

Experience and expertise

Mr Johnson is a professional Non-Executive Director. 
He was admitted as a solicitor of the Supreme Court of 
New South Wales in 1982 and has more than 30 years 
legal experience in Australia and overseas. He has served 
on listed company boards for more than 10 years.

Mr Johnson was General Counsel of Qantas from July 
1995 to December 2012 where he was responsible 
for legal risk management in the Qantas Group and 
management of the Qantas legal department. Mr Johnson 
was also a member of the Qantas Executive Committee 
involved in the day-to-day management of the Qantas 
Group with particular responsibility for providing 
commercial legal support to the Qantas CEO and Board.

Other current directorships of listed entities
•  Nil 

Former directorships of listed entities in last 3 years
•  Scott Corporation Limited (from March 2005 to 

March 2014)

•  IM Medical Limited (from December 2013 to 

August 2014)

Special responsibilities
•  Chairman of the Board
•  Member of the Remuneration and Nominations 

Committee

•  Member of the Audit Committee

Interests in shares
•  200,000 fully paid ordinary shares in Helloworld 

Limited held legally and beneficially in the name of 
Brett Stuart Johnson.

helloworldlimited.com.au 
Andrew Cummins

Non-Executive Director 

Appointment

Elizabeth Gaines

Chief Executive Officer and Executive Director

Appointment

Mr Cummins was appointed to the Board on 
30 September 2010.

Ms Gaines was appointed Chief Executive Officer of 
Helloworld Limited on 28 March 2014.

Experience and Expertise

Mr Cummins was formerly Chairman, CVC Capital 
Partners Pan Asian Team, and a director of a number 
of CVC portfolio companies. Mr Cummins worked as 
a consultant with CVC Capital Partners in 1998 and 
1999, and joined the partnership of CVC Asia Pacific in 
Hong Kong when it was formed in 2000. He retired from 
CVC in February this year. Prior to working with CVC, 
Mr Cummins was a director of Inchcape Plc in the UK, and 
an executive director of Fosters Brewing Group/Elders 
IXL, and a partner of McKinsey & Company.

Mr Cummins is currently a director of the hotel company 
Mantra Group Limited in Australia and a director of 
a number of private investment holding companies.  
He was Chairman of Stella Travel Services UK Limited 
from 2008 to 2014, a director of Nine Entertainment 
Company from 2008 to 2013, RCTI Inc. from 1998 to 
2013, I-Med Holdings from 2006 to 2011, Pacific Brands 
Limited from 2004 to 2009, and Inchcape Plc from 
1992 to 1997.

Mr Cummins has a Bachelor’s degree in Engineering 
from Monash University, Australia, a Graduate Business 
Degree from the University of Newcastle, Australia, and 
a MBA from Stanford University in the USA.

Other current directorships of listed entities
•  Mantra Group Limited (from July 2009)

Former directorships of listed entities in last 3 years
•  Nil

Prior to this, Ms Gaines served as Chief Financial Officer 
of Helloworld Limited from 1 October 2010 and, from 
October 2012, as Chief Operating Officer and Chief 
Financial Officer.

Ms Gaines was appointed to the Board on 30 June 2011. 

Ms Gaines tendered her resignation as Chief Executive 
Officer on 19 June 2015 and will continue in the role 
during the term of her 6 month notice period until such 
time as the Board has appointed her successor.

Experience and Expertise

Prior to joining Helloworld Limited, Ms Gaines was the 
Chief Financial Officer of the Stella Group, Chief Finance 
and Operations Director of UK-based Entertainment 
Rights Plc. and was previously Chief Executive Officer 
of Heytesbury Pty Limited. Ms Gaines has held senior 
treasury and finance roles at Bankwest in Australia and 
Kleinwort Benson in the UK and qualified as a Chartered 
Accountant with Ernst & Young. Ms Gaines is a member 
of Chartered Accountants Australia and New Zealand, 
the Australian Institute of Company Directors and 
Chief Executive Women. Ms Gaines holds a Bachelor of 
Commerce degree and Master of Applied Finance degree.

Ms Gaines is a Director and Joint Vice Chair of the 
Australian Federation of Travel Agents Limited. 

Other Current Directorships of listed  entities
•  Fortescue Metals Group Limited (from February 2013)
•  NEXTDC Limited (from June 2015)

Special responsibilities
•  Chairman of the Remuneration and Nominations 

Former Directorships of listed entities in last 3 years
•  Mantra Group Limited (from June 2009 until 

Committee

Interests in shares
•  952,998 fully paid ordinary shares in Helloworld 

Limited held legally and beneficially in the name of 
Gladstone Investments Limited.

November 2014)

Special Responsibilities
•  Chief Executive Officer

Interests in shares
•  1,219,318 fully paid ordinary shares in Helloworld 
Limited held legally and beneficially in the name of 
E A Gaines.

11

Low resolution photo

Low res positional of  

photo (ref: MK3_1475)

Adrian John

Non-Executive Director

Appointment

Mr John was appointed to the Board on 26 May 2011.

Experience and Expertise

Mr John joined Qantas in 2010 and is currently 
Executive Manager, Transactions, Airports & Fleet.  
In that role he is responsible for leading Qantas’ 
internal mergers and acquisitions team which 
advises Qantas’ Executive Committee in relation to 
transactions generally, its Airports Infrastructure 
team which has responsibility for managing Qantas’ 
commercial relations with airports, and Qantas’ Group 
Fleet Planning and Fleet Procurement functions.  

Prior to joining Qantas, Mr John had been a partner 
in Ernst & Young (EY) where he advised a wide range 
of listed and unlisted companies and private equity 
across multiple industry sectors on a variety of 
corporate finance and strategic matters including 
mergers and acquisitions, transaction due diligence, 
valuations, capital management and strategy 
development. Mr John also served a period of time 
as a member of the Board of Partners of EY, EY’s 
peak governance body. Mr John received a BSc (Hons) 
in Civil Engineering from Manchester University, 
and is a Member of the Institute of Chartered 
Accountants in Australia and a Fellow of the Institute 
of Chartered Accountants in England & Wales.

Other Current Directorships of listed entities
•  Nil

Former Directorships of listed entities in last 3 years
•  Nil

Special Responsibilities
•  Member of the Audit Committee

Interests in shares
•  Nil

James M Millar AM

Independent Non-Executive Director

Appointment

Mr Millar was appointed to the Board on  
30 September 2010.

Experience and Expertise

Mr Millar is the former Chief Executive Officer of 
Ernst & Young (EY) in the Oceania Region, and was 
a director on their Global Board.

Mr Millar commenced his career in the Insolvency 
and Reconstruction practice at EY, conducting some 
of the largest corporate workouts of the early 1990’s. 

He is Chairman of both the Export Finance and 
Insurance Corporation (appointed December 2014) 
and Forestry Corporation of NSW (appointed 
March 2013). 

Mr Millar serves a number of charities. He is the 
Chairman of The Smith Family, and is a Trustee of 
the Australian Cancer Research Foundation and the 
Vincent Fairfax Family Foundation. 

Other Current Directorships of listed  entities
•  Mirvac Limited (from November 2009)
•  Fairfax Media Limited (from July 2012)
•  Macquarie Radio Network Limited (from April 2015)

Former Directorships of listed entities in last 3 years
•  Chairman, Fantastic Holdings Limited  

(from May 2012 to June 2014) 

Special Responsibilities
•  Chairman of the Audit Committee

Interests in shares
•  40,000 fully paid ordinary shares in Helloworld 
Limited held legally and non-beneficially in the 
name of Sofeta Pty Ltd – Millar Super Fund A/c.

helloworldlimited.com.auLow resolution photo

Jane McKellar

Independent Non-Executive Director

Appointment

Ms McKellar was appointed to the Board on 
17 December 2014.

Experience and Expertise

Ms McKellar is an experienced international senior 
executive with extensive customer-focused, brand, 
marketing and digital experience across a number of 
high-profile, global brands.

Ms McKellar commenced her career at Unilever in 
London and her subsequent roles have included global 
CEO of Stila Corporation, USA; Managing Director of 
Elizabeth Arden Australia; Founding CEO of Excite.com.
au Asia Pacific, Director of Sales and Marketing for 
Microsoft (MSN) and Founding Director of Ninemsn.

Ms McKellar has a Bachelor of Arts and a Master of 
Arts with Honours from the University of Aberdeen.

Other Current Directorships of listed entities
•  McPhersons Limited (from February 2015) 

Former Directorships of listed entities in last 3 years
•  Nil

Special Responsibilities
•  Member of the Remuneration and Nominations 

Committee

Interests in shares
•  Nil

Peter Spathis

Non-Executive Director

Appointment

Mr Spathis was re-appointed to the Board on 
18 May 2015.  Previously he served on the Board from 
June 2002 to November 2012.

Experience and Expertise

Mr Spathis is an accountant and registered tax agent.  
Currently a corporate executive with the Consolidated 
Travel group of companies, he has responsibility for the 
financial management of that group. Having begun his 
career in audit and taxation fields in private practice, he 
has developed a special interest for the travel industry 
where he has held a number of senior financial positions 
since 1990.  With more than 25 years’ experience in 
finance and accounting, he has accumulated significant 
and valuable experience in the commercial aspects of 
the travel industry.

Mr Spathis is a Fellow of CPA Australia, holds a 
Bachelor of Business from the Royal Melbourne 
Institute of Technology and completed a graduate 
diploma in Public Accounting (Taxation) at the Phillips 
Institute of Technology.

Other Current Directorships of listed entities
•  Nil

Former Directorships of listed entities in last 3 years
•  Helloworld Limited (then Jetset Travelworld Limited) 

(from June 2002 to November 2012)

Special Responsibilities
•  Member of the Audit Committee

Interests in shares
•  Mr Spathis has a beneficial interest in 500,000 fully 

paid ordinary shares held legally in the name of Vortex 
TV Pty Ltd as trustee for the Consolidated Travel 
(NSW) Superannuation Fund.

13

Stephanie Belton

Directors’ meetings

During the year, 11 meetings of the Board were held. 
The number of meetings attended by each director are 
as follows:

Board meetings

S Bennett

A Cummins 

T Dery 

E Gaines 

A John

B Johnson 

J M Millar

J McKellar

P Spathis 

Eligible  
to attend

Attended

9

11

3

11

11

11

11

6

2

8

10

3

11

11

11

10

6

2

Committee membership

As at the date of this report, the Company has an 
Audit Committee and Remuneration and Nominations 
Committee of the Board.

During the year, the members of the Committees were:

Audit  
Committee

Remuneration and  
Nominations Committee

J M Millar (Chairman) 

A Cummins (Chairman) 

T Dery (until 30 September 

B Johnson 

2014) 

A John

B Johnson 

S Bennett (from 24 February 
2015 until 18 May 2015) 

P Spathis (from June 2015)

S Bennett (until 24 February 2015) 

J  McKellar (from 24 February 

2015) 

T Dery (until 30 September 2014) 

General Counsel and Group Company  Secretary

Ms Belton was appointed General Counsel for the Group 
in September 2010 and Group Company Secretary on 
17 July 2013. Ms Belton was previously employed by 
Qantas Airways, initially as Group General Manager in 
the Freight division and latterly as Senior Legal Counsel, 
acting for the former Jetset Travelworld Group. Prior 
to joining Qantas, Ms Belton was Senior Counsel and 
Director of Projects for the P&O Group in Sydney and 
London and a senior solicitor with Linklaters, Solicitors, 
in London.

Ms Belton holds a Bachelor of Law from the University 
of Strathclyde, Scotland and a Masters of Business 
Administration from the University of Oxford.

Tom Dery AM

Former Independent Non-Executive Director and 
Chairman.

Mr Dery served as a Non-Executive Director 
from 17 September 2008 until his resignation on 
30 September 2014. Mr Dery was Chairman from 
27 February 2009. 

Mr Dery commenced his career with Qantas in 1967. 
Mr Dery subsequently joined Ansett rising to the role of 
Assistant General Manager. In 1995, Mr Dery established 
the advertising agency Whybin Dery & Partners and 
following its acquisition by DDB Needham, he was 
appointed Managing Director of that firm’s Melbourne 
operations. 

Mr Dery is currently Chairman of M&C Saatchi Worldwide. 

Mr Dery has a Bachelor of Commerce (Economics) from 
the University of New South Wales and a Master of 
Business Administration from Stanford University. 

Stephen Bennett

Former Independent Non-Executive Director. 

Mr Bennett served as a Non-Executive Director from 
28 April 2011 until his resignation on 18 May 2015. 

Mr Bennett has more than 31 years’ corporate and 
investment banking experience having held senior 
management positions with the Commonwealth Bank, 
Bankers Trust and UBS. He is currently Group Treasurer 
for Consolidated Press Holdings Limited. 

Mr Bennett holds an Accounting Diploma and a Graduate 
Diploma in Management from Macquarie University.

helloworldlimited.com.auDuring the year, five meetings of the Audit Committee 
were held. The number of meetings attended by each 
member of the Committee are as follows: 

Dividends

No dividends have been paid or are recommended to be 
paid for the 2015 year.

Audit Committee

J M Millar

T Dery 

A John 

B Johnson 

Eligible  
to attend

Attended

5

2

5

5

4

2

5

5

During the year, three meetings of the Remuneration 
and Nominations Committee were held. The number of 
meetings attended by each member of the Committee 
are as follows:

Remuneration and 
Nominations Committee

Eligible  
to attend

Attended

A Cummins 

B Johnson 

S Bennett 

J McKellar 

T Dery 

3

3

2

1

2

3

3

2

1

2

Retirement in office of Directors

Brett Johnson and Andrew Cummins are the directors 
retiring by rotation. Being eligible, they intend to offer 
themselves for re-election at the 2015 AGM.

In accordance with the Company’s Constitution and 
the ASX Listing Rules, Jane McKellar and Peter  
Spathis, having been appointed as directors by the 
Board, will automatically retire and stand for election 
by shareholders at the 2015 AGM.

Loss per share

Basic loss per share

Diluted loss per share

Cents  
per share 
2015

(45.66)

(45.66)

Cents  
per share 
2014

(14.38)

(14.38)

Principal activities

The principal activities during the year of the entities in 
the Group were the selling of international and domestic 
travel products and services and the operation of a 
franchised network of travel agents.

Helloworld Group is one of the leading integrated travel 
companies in Australia and New Zealand, operating 
several wholesale travel businesses (holiday packaging), 
franchise-based and affiliate retail agency networks, 
air ticket consolidation, airline representation and travel 
management services.

The Group has three operating segments within its 
structure, those being Retail, Wholesale and Travel 
Management. Within each of these segments the Group 
also has an online presence. These operations are located 
in Australia, New Zealand, Asia, the United States of 
America, and the United Kingdom.

The Group’s brands include helloworld, helloworld.com.au, 
Qantas Holidays, Viva! Holidays, Insider Journeys, Atlantic 
Pacific Business Travel and QBT. 

15

OPERATING AND  
FINANCIAL REVIEW 

Summary of Results

The results for the year ended 30 June 2015 are summarised as follows:

Total transaction value (TTV)1

Revenue

Adjusted EBITDAI2

Loss before tax

Loss after tax attributable to members

Basic loss per share

Diluted loss per share

Interim dividend per share

Final dividend per share

30 June  
2015
$ million

4,696.2

279.2

27.5

(198.4)

(201.1)

Cents  
per share

(45.66)

(45.66)

–

–

30 June  
2014
$ million

4,861.0

291.7

40.6

(61.2)

(63.3)

Cents  
per share

(14.38)

(14.38)

–

–

Change
 $ million

(164.8)

(12.5)

(13.1)

(137.2)

(137.8)

Change
cents

(31.28)

(31.28)

–

–

Change % 

(3%)

(4%)

(32%)

224%

218%

Change % 

218%

218%

–

–

1  Total Transaction Value (TTV) does not represent revenue in accordance with Australian Accounting Standards. TTV 
represents the price at which travel products and services have been sold across the Group, as agents for various 
airlines  and  other  service  providers,  plus  revenue  from  other  sources. The  Group’s  revenue  is,  therefore,  derived 
from TTV. Total TTV does not represent the Group cash inflows as some transactions are settled directly between 
the  customer  and  the  supplier.  This  information  has  been  extracted  from  note  6  of  the  accompanying  Financial 
Statements.

2  Adjusted EBITDAI is earnings before interest expense, tax, share-based payments, depreciation, amortisation and 
impairment  adjusted  for  significant  and/or  unusual  items  of  revenue  or  expense.  Adjusted  EBITDAI  is  a  financial 
measure which is not prescribed by Australian Accounting Standards but is the measure used by the Board to assess 
the  financial  performance  of  the  Group  and  operating  segments.  A  reconciliation  of  Adjusted  EBITDAI  to  (Loss) 
before tax is contained in note 6 of the accompanying Financial Statements.

helloworldlimited.com.auYear in Review – Key Highlights:

•  TTV decreased 3% to $4.7 billion for the year ended 

30 June 2015.

•  Adjusted EBITDAI for 2015 was $27.5 million.
•  HLO revenue from operating activities for the year 

ended 30 June 2015 was $279.2 million.

•  The HLO result was a Loss before income tax of 
$198.4 million for the year ended 30 June 2015. 
The loss after tax is stated after non-cash goodwill 
impairment of $205.3 million.

•  The Adjusted Profit before tax1 was $6.9 million, 

a significant improvement on the prior year loss of 
$1.7 million. 

•  The tax expense for the year was $2.7 million.
•  Basic earnings per share for the year was a loss of 

46 cents per share.

•  The Group continued the positive momentum in the 

business with key achievements including:
 – Bricks and mortar network of high calibre agents on 
a like for like basis, generated TTV in line with the 
prior year, a pleasing result given market conditions;

 – 75% of both the agent and agency award winners 
at the 2015 National Travel Industry Awards were 
members of helloworld;

 – QBT appointed as sole provider of travel 

management services for Whole of Australian 
Government;

 – Increased profitability of the Travel Management 

segment;

 – Brand awareness has more than tripled, driven 
by ongoing marketing investment in helloworld;
 – Strong growth in helloworld.com.au continues with 

Hotel and Air TTV up 245% and 95% respectively in 
the second half of the year;

 – Successful execution of cost management 

programs; and

 – Travel Indochina rebranded to Insider Journeys 

and won the 2015 NTIA award for Best Specialty 
Wholesaler.

For the year ending 30 June 2015, the Group achieved 
an Adjusted EBITDAI of $27.5 million, a result that was 
within the range of previously stated market guidance. 
The full year result reflects the full year impact of the 
8% reduction in agent numbers following the helloworld 
transformation that commenced in July 2013, the 
ongoing investment in marketing to grow helloworld’s 
brand presence in the Australian market and the 
investment in helloworld.com.au to support the Group’s 
omni-channel strategy. Despite this investment HLO’s 
successful execution of cost management programs 
has kept operating costs flat from the prior year.

The Group’s Loss before tax of $198.4 million includes a 
non-cash goodwill impairment charge of $205.3 million. 
The Group’s balance sheet included a number of intangible 
assets such as goodwill, which arose from several legacy 
transactions including the 2010 merger of Stella Travel 
Services Holdings Pty Ltd and Jetset Travelworld Limited. 
The preparation of the full year results included an 
assessment of the carrying value of intangible assets to 
ensure that the balances are appropriately supported. 
Based on this assessment, the Board determined and 
announced in August that it was prudent for the Group 
to write down the goodwill balance and incur a non-cash 
impairment charge of $205.3 million. The goodwill write 
down is a non-cash charge which will be recognised in the 
statutory results with no impact on HLO’s cashflows or 
ongoing operations.

The Group recorded an Adjusted Profit before tax of 
$6.9 million, representing a significant increase on the 
prior year loss of $1.7 million. 

At 30 June 2015, the Company held a cash balance of 
$176.1 million comprised of general cash of $27.4 million 
and client cash of $148.7 million. HLO had a positive 
net cash position and headroom in its debt facilities of 
$60.8 million. The Company has a strong balance sheet 
and is positioned for long-term sustainable growth.

Since the July 2013 launch of helloworld, the business 
has made significant investment in consumer marketing 
to strategically accelerate helloworld’s brand presence. 
This investment has tripled prompted brand awareness 
to 34% since the February 2014 consumer launch. This 
momentum sets a solid platform for growth and remains 
a focus for the business.

35%

30%

25%

20%

15%

10%

5%

0

26%

34%

10%

MAY 2014

NOV 2014

JUNE 2015

1  Adjusted Profit before tax represents Profit before tax and impairment

17

During the year, a further 50 legacy brand agents in 
Australia converted to the helloworld network while 
the New Zealand network grew by 13%. Our network 
of high-calibre, high-performing corporate and leisure 
agencies remains stable and totals almost 1,700 stores 
across Australia and New Zealand. On a like for like basis, 
our retail network’s performance is line with the prior 
year, a pleasing result given subdued market conditions.

HLO’s digital offering, helloworld.com.au, has 
experienced substantial growth. Hotel and Air TTV have 
grown 245% and 95% respectively in the second half 
of the financial year. The website and new mobile app 
are highly acclaimed in the industry and investment in 
the online platform will continue in the next financial 
year to continue the growth trajectory. The investment 
in helloworld.com.au, to create a truly digital platform 
from the ground up, impacted the Adjusted EBITDAI 
result by $4.2 million for the year.

In December 2014, HLO’s wholly owned subsidiary, 
QBT, was appointed sole provider of travel 
management services to the Whole of Australian 
Government, supporting 142 Australian Government 
agencies. QBT transitioned all entities by July 2015 
and achieved revenue growth from the appointment 
during the transition phase. This has contributed much 
of the Travel Management segment’s growth in the 
financial year.

The Wholesale segment continues to refine its model 
with a continued focus on cost management and margin 
maximisation. This has delivered operating cost savings 
of 5% year-on-year (adjusted for the disposal of the 
ATS Inbound business in the prior financial year). 

In February this year, HLO’s specialty wholesaler 
rebranded from Travel Indochina to Insider Journeys 
to reflect the broader range of destinations and 
growing consumer focus on tailored experiences. 
The business was also named Best Specialty 
Wholesaler at the July 2015 NTIA awards, a 
significant achievement following the rebrand. 

Segmental Review

HLO operates across three segments within the travel 
industry: Retail, Wholesale and Travel Management.

The operations of Retail primarily comprise acting 
as a franchisor of retail travel agency networks 
including helloworld, helloworld for business, and 
United Travel. The Retail segment includes the online 
travel agency helloworld.com.au which is an important 
part of HLO’s omni-channel strategy. The primary 
purpose of Wholesale is to procure air, cruise and land 
product for packaging and sale through retail travel 
agency networks and other third party retailers. Travel 
Management provides travel management services to 
corporate and government customers including booking 
flights and accommodation.

Corporate charges are only allocated to operating 
segments to the extent that they are considered part 
of the core operations of any segments.

HLO operates websites and online distribution through 
all segments.

The Board assesses the performance of the segments 
based on a measure of Adjusted EBITDAI. Adjusted 
EBITDAI is earnings before interest expense, tax, 
share-based payments, depreciation, amortisation and 
impairment adjusted for significant and/or unusual items 
of revenue or expense. A reconciliation of Adjusted 
EBITDAI to Loss before tax is included in note 6 to the 
Financial Statements. The segmental results for Retail, 
Wholesale and Travel Management have been extracted 
from note 6 to the Financial Statements. Revenue margin 
has been calculated as Revenue as a percentage of TTV.

helloworldlimited.com.auRetail Segment

HLO operates as the franchisor for multiple retail 
travel agency networks, including helloworld, 
helloworld for business and the Concorde Agency 
Network (CAN – an independent network affiliated to 
the Group) in Australia. In New Zealand the Group also 
operates as the franchisor for Harvey World Travel, 
United Travel and The Travel Brokers. 

HLO has built a network of high performing brand-
carrying and independent agents as evidenced in 
helloworld’s dominance of the 2015 National Travel 
Industry Awards. helloworld members won 75% of 
both the agent and agency NTIA awards. This success 
is strong validation of the strength of HLO’s network 
of expert travel agents and the HLO franchise model 
value proposition. The HLO NTIA winners are:

Australia
•  Best Travel Agency Retail – Single Location, 

Bicton Travel, WA (2 years running)

•  Best Travel Agency Retail – Multi Location, 

helloworld Hunter Travel Group/RACT Travel, 
NSW (2 years running)

•  Best Travel Agency Corporate – Single Location, 

Goldman Travel, NSW (2 years running)

•  Best Travel Consultant – Retail, 

Phil Smethurst, Bicton Travel, WA

•  Best Travel Agency Manager – Retail Single Location, 

Uschi Howard, The Travel Authority Northern Beaches, 
NSW

•  Best Travel Agency Manager – Retail Multi Location, 
Lisa Tjandi, helloworld Hunter Travel Group, NSW

•  Rookie of the Year Agent, 

Jonathan Pichaloff, helloworld Newcastle Corporate, NSW

•  Emirates Travel Consultant Scholarship, 

Jaime-Lee Holloway, helloworld Kotara, NSW

New Zealand
•  Best Brand Corporate – Multi Location, 

APX Travel Management, NZ

•  Best Wholesaler, Go Holidays, NZ
•  Best Travel Agency Manager – Retail, 

Chris Harrop, United Travel Mairangi Bay, NZ

Included in the helloworld network is helloworld for 
business representing Australia’s largest independent 
Travel Management Company network. helloworld 

Total transaction value (TTV)

Revenue

Operating expenses

Adjusted EBITDAI

Revenue Margin (%)

for business was recognised as a finalist in the 2015 
NTIA awards.

HLO owns and operates a ticketing facility, Air Tickets, 
which services the helloworld, Concorde Agency and 
over 400 independent travel agents.

Air Tickets operates in all Australian states with 
technology allowing agents to issue tickets 24 hours 
a day, seven days a week. Air Tickets technology also 
operates within New Zealand via Stella Travel Services 
(NZ) Ltd. Air Tickets continues to invest in innovative 
ticketing technology and is considered one of Australia’s 
leading airfare distribution and ticketing services 
consolidator. Air Tickets was again recognised as a 
finalist at this year’s NTIA awards.

HLO’s digital offering, helloworld.com.au, extends the 
agent reach, grows the HLO profile and captures a 
growing share of this important market. The website 
offers the convenience of researching and booking online 
and an agent finder for customers to locate their nearest 
helloworld agent, creating a multichannel environment 
and convenience for consumers. The investment in 
helloworld.com.au, as part of the omni-channel strategy 
to ensure the business is where consumers want it to 
be, has impacted the Retail Adjusted EBITDAI segment 
result by $4.2 million for the year. helloworld.com.au was 
an NTIA award finalist for Best Travel Agent Technology 
Innovation and Best Online Travel Agency.

The Retail segment earns revenue from franchise fees, 
commissions from airline and leisure partners derived 
from the arrangement of tours and travel and override 
commission revenue. Further details on the revenue 
recognition policies of the Group are contained in 
note 3(e) of the Financial Statements.

The Retail segment generated TTV of $3.4 billion for 
the year ended 30 June 2015, representing a reduction 
of 4% compared to the prior year. The Retail segment 
generated Adjusted EBITDAI of $31.9 million which is a 
37% decrease on the prior year result of $50.5 million. 
Revenue decreased by 5% to $151.9 million with 
operating costs increasing by 9% to $120.0 million for 
the year. The increase in operating costs of $9.9 million 
is attributable to the enhanced agent incentive structure 
and the investment in marketing to grow helloworld’s 
brand presence in the Australian market.

June 2015 
$’000

3,429,056

151,933

(120,039)

31,894

4.4%

June 2014 
$’000

3,586,527

160,686

(110,148)

50,538

4.5%

Change 
$’000

(157,471)

 (8,753)

        (9,891)

(18,644)

Change
%

 (4%)

   (5%)

  9%

 (37%)

19

Wholesale Segment

Major initiatives for the year include:

HLO operates several wholesale brands:

•  the rebranding of Travel Indochina to Insider 

•  Qantas Holidays is one of Australia’s leading travel 

wholesalers and has been providing holiday packages 
for more than 39 years. The flight component for 
Qantas Holidays packages is provided predominantly 
by Qantas Airways.

•  Viva! Holidays sells packages where the flight 

component is provided by major airlines (excluding 
Qantas Airways) servicing the Australian market.

•  Ready Rooms provides an online solution for dynamic 
and traditional wholesale inventory for preferred 
travel agents to sell to their customer base.
•  Insider Journeys (previously Travel Indochina) 
specialises in guided small group journeys and 
bespoke tailor-made independent itineraries to key 
destinations in Asia, including Vietnam, Cambodia, 
Laos, Thailand, China, Mongolia, Japan, India, 
Sri Lanka, Bhutan and Burma. Insider Journeys is a 
vertically integrated business with operations globally 
across Asia, Australia, UK and North America.
•  GO Holidays is a New Zealand based wholesale 
business that sells outbound packaged holiday 
products for destinations around the world.

•  Qantas Vacations (a brand of Stella Travel Services 

USA Inc) provides customised tour and travel 
arrangements for visitors from North America to 
Australia, New Zealand, Fiji and Tahiti.

•  The Cruise Team is a cruise wholesaler and delivers 

tailor-made cruise packages. 

In July 2015 Insider Journeys won the NTIA Award for 
Best Specialty Wholesaler, a significant achievement 
following the rebranding earlier this year. Qantas 
Holidays and Viva! Holidays were named as finalists.

The focus across the wholesale brands during the year 
has been on cost containment and margin optimisation.

Journeys to better reflect the wider geographic 
focus and tailored travel itineraries

•  investment in a dedicated Philippines-based team 
to provide additional support for The Cruise Team 
in meeting the rapidly growing appetite for cruising. 
According to CLIA1, Australia is the first source 
market to exceed 4% penetration with Australia 
hitting its one million passenger forecast six years 
ahead of schedule with an average 20% year-on-
year growth for the last 12 years. 

The Wholesale segment earns revenue commissions 
from airline and leisure partners derived from 
the arrangement of tours and travel and override 
commission revenue.

Adjusted EBITDAI for the Wholesale segment for 
the year ended 30 June 2015 was $13.1 million 
representing an increase of 6%, with TTV decreasing 
by 6% from $708 million to $667 million. Revenue 
of $82.3 million decreased by 7% compared to the 
prior year with operating costs decreasing by 9%. 
The results for the year ended 30 June 2014 include 
three months of trading of the ATS Inbound business 
(disposed on 30 September 2013). When the Inbound 
business trading is excluded TTV and Revenue both 
decreased by 3% with operating costs decreasing 
by 5%. The operating cost reduction reflects the 
continued focus on cost management, primarily 
through employee cost savings, with the ongoing 
investment in technology improving productivity.

The Revenue Margin for the year ended 30 June 2015 
remains at 12.3% (prior year Revenue Margin is 
12.3% excluding the ATS Inbound business). 

Total transaction value (TTV)

Revenue

Operating expenses

Adjusted EBITDAI

Revenue Margin (%)

June 2015 
$’000

June 2014 
$’000

667,135

82,276

(69,148)

13,128

12.3%

708,229

  88,596

(76,189)

12,407

12.5%

Change 
$’000

(41,094)

  (6,320)

  7,041

     721

Change
%

   (6%)

   (7%)

   (9%)

   6%

1  CLIA – Cruise Lines International Association

helloworldlimited.com.auCorporate – Multi Location at the TAANZ NTIA in 2014 
and was a finalist in the same category in the 2015 
awards. APX has a mix of global and local corporate 
clients with a significant Government portfolio. APX 
is an approved member of the All of Government panel 
in New Zealand with its appointment being extended 
for a further two years to June 2017.

The Travel Management segment generated an 
Adjusted EBITDAI of $5.3 million representing an 
increase of $4.7 million on the prior year.

TTV attributable to the Travel Management segment 
increased by 6% to $600 million for the year ended 
30 June 2015. The growth in TTV primarily reflects 
the appointment of QBT as the sole provider of travel 
management services to the Whole of Australian 
Government during the year. The services provided 
to the Whole of Australian Government include travel 
management, an online portal and booking tool, 
reporting and offline booking services. The appointment 
is also the key driver of the Travel Management 
segment’s Revenue increase of 10% from the prior year.

Operating expenses in the Travel Management segment 
decreased by $1.1 million or 3% during the year as 
a result of restructuring initiatives and productivity 
improvements. The Travel Management segment has 
continued to invest in innovative technology in order to 
drive efficiency and automation through the business.

Travel Management Segment

Within the Travel Management segment, HLO 
operates the following brands:

•  QBT 
•  Atlantic & Pacific American Express (APX) 

in New Zealand. 

QBT is one of the largest travel management 
businesses in Australia, arranging business travel for 
Federal and State government departments, large 
corporations and SMEs. QBT provides a full travel 
management service, including a 24-hour booking 
facility for air, land and cars for corporate customers, 
and offers online corporate travel bookings through 
a choice of online booking tools and state-of-the-art 
reporting and expense management. In December 
2014 QBT was appointed to be the sole provider of 
travel management services to the Whole of Australian 
Government. Ongoing momentum in this segment 
is expected following the transition of all of the 
Australian Government agencies effective 1 July 2015. 
This contract is for an initial period of four years, with 
certain extension provisions.

QBT is a global partner of GlobalStar. GlobalStar is a 
worldwide Travel Management Company (TMC) owned 
and managed by local entrepreneurs with over 85 market 
leading enterprises, representing over US$14 billion 
in sales. This partnership enables QBT to combine 
GlobalStar’s expertise, strength and commitment with 
QBT’s strengths in the Australian market to deliver 
multinational solutions to global clients.

APX is a leading New Zealand based travel management 
specialist providing full end-to-end travel management 
services and has been the New Zealand Travel Partner 
Network representative for American Express Business 
Travel since 2006. APX was awarded the Best Brand, 

Total transaction value (TTV)

Revenue

Operating Expenses

Adjusted EBITDAI

Revenue Margin (%)

June 2015 
$’000

599,978

41,148

(35,898)

                   5,250

6.9%

June 2014 
$’000

566,276

37,505

(36,992)

    513

6.6%

Change 
$’000

   33,702

  3,643

1,094

4,737

Change
%

  6%

10%

   (3%)

   923%

21

•  Competition and Margin Risk 

The highly competitive nature of the travel industry, 
combined with the risk of new entrants in the online 
market, may impact on revenue margins and the results 
of the Group. This is mitigated by managing margins 
and by working with key suppliers. The Group closely 
monitors product availability and pricing against a 
range of other travel providers to ensure it remains 
competitive.

•  Foreign Exchange Exposure 

Within the Wholesale segment, a significant amount 
of international travel product is sold in local currency 
and suppliers are paid in foreign currencies. In order 
to mitigate the resulting exchange fluctuation risk, 
HLO has a hedging policy and enters into forward 
exchange contracts to match expected future 
cash flows.

•  Key customers and suppliers 

Changes in key customers and suppliers could have 
an impact on the financial results of HLO. HLO 
mitigates this risk by ensuring, where possible, 
formal agreements are in place and by working 
closely with key customers and suppliers to ensure 
that HLO responds to any changes in their economic 
circumstances or business requirements.

•  Technological advances 

Advances in technology including new ‘smart’ devices 
allow consumers to access travel information and 
make travel arrangements more easily 24 hours 
a day. Such technological advances could have 
an impact on the financial results should HLO 
not continue to invest in systems development. 
HLO mitigates this risk by continuing to commit 
significant resources to systems development as is 
demonstrated by the growth in helloworld.com.au 
and with Air Tickets setting the industry standard 
for ticketing technology.

Outlook

While market uncertainties continue and consumer 
sentiment fluctuates, HLO remains focused on delivering 
for shareholders, agents, partners and consumers. 

Total tourism spend (excluding inbound) in Australia 
is estimated at around $128 billion and expected to 
grow at around 3.2% pa over the next 5 years. Research 
shows travellers are 5 times more likely to use an agent 
for more complex bookings. Future-proofing HLO’s 
agents, and the business through technology, training, 
product and profile supported by the omni-channel 
strategy remains HLO’s priority. HLO has already made 
great progress in positioning its agents and business 
for success through a growth in revenue from marketing 
initiatives and product offerings, a focus on cost 
containment, productivity enhancements and margin 
optimisation. While it is too early to predict the trading 
environment for the next financial year, we anticipate 
a substantial increase on the FY15 Adjusted Profit 
before tax result of $6.9 million. The transition of the 
New Zealand business to helloworld, during the course 
of the FY16 financial year, will deliver further synergies 
across staffing, branding and technology. The benefits 
of these synergies are expected to be realised in the 
financial years beyond FY16. The Company has a strong 
balance sheet, a stable network of high-performing 
agents, a growing and strategic online presence and is 
positioned for long-term sustainable growth.

Business Risks

There are a number of factors, both specific to HLO 
and of a general nature, which may impact the future 
operating and financial performance of HLO. The 
specific material risks faced by HLO, and how HLO 
manages these risks, are set out below:

•  Consumer Discretionary Spending 

Operating in the Travel industry, HLO relies on 
consumer discretionary spend, consumer sentiment 
and corporate expenditure. As a result, adverse 
changes to the general economic environment may 
impact financial results. HLO mitigates this risk by 
keeping abreast of global economic and consumer 
data and industry trends and managing expenses in 
line with changes in the environment.

helloworldlimited.com.auFTE Breakdown by Country

FTE Breakdown by Segment

62% 
27% 
4% 
4% 
3% 

  Australia
  New Zealand
  USA
  Vietnam
  Other

26% 
41% 
24% 
9% 

  Retail
  Wholesale
  Travel Management
  Corporate

People

Liquidity and funding

At 30 June 2015, HLO has 1,474 Full Time Equivalent 
employees (FTE). This compares to 1,469 at 30 June 2014.

Employee expenditure for the year ended 30 June 
2015 decreased by 8% or $10.3 million. When the ATS 
Inbound business is excluded from prior year, employee 
expenditure reduced by 6% or $8.1 million.

While the majority of the Group’s employees are based 
in either Australia or New Zealand, the Group has 
employees in the United States of America, Vietnam, 
Cambodia, Laos and the United Kingdom. This regional 
analysis, and the FTE breakdown by Segment, is 
illustrated graphically above.

Review of financial condition

Capital structure

At 30 June 2015 HLO had 440,356,3341 shares on 
issue of which QH Tours Limited (a subsidiary of Qantas 
Airways Limited) holds 28.9%, Europe Voyager NV 
holds 23.3%, Sintack Pty Limited and its associates 
hold 19.9%, The Burnes Group Pty Ltd and its 
associates hold 10.2%, UBS Australia Holdings Limited 
holds 7.0% with the remaining 10.7% being held by 
other shareholders including management.

Dividend

HLO has previously stated that its policy is to pay a 
dividend payout ratio in the range of 40-60% of net 
profit after tax. As HLO made a loss for the year ended 
30 June 2015 due to the goodwill impairment charge, 
and in accordance with the dividend policy, the Board 
determined that HLO will not pay a final dividend 
in 2015.

The Group maintains a strong balance sheet with net 
assets of $177.5 million and a positive net cash position 
at 30 June 2015.

At 30 June 2015 the Group has long term debt of 
$23.2 million (2014: $23.3 million), net of $1.6 million 
of deferred borrowing costs (2014: $2.0 million) and 
remaining headroom available in the finance facilities 
of $60.8 million.

Total cash as at 30 June 2015 for the Group was 
$176.1 million (2014: $184.3 million). General cash 
at 30 June 2015 was $27.4 million compared to 
$28.5 million at 30 June 2014. This is a positive 
result considering that during the year the Group 
funded the remaining costs to complete the strategic 
transformation.

Net cash inflow from operating activities was $4.7 million 
(2014: outflow $30.8 million). The operating cash inflow 
for 30 June 2015 was primarily as a result of improved 
working capital management during the year and the 
reduction in strategic transformation costs.

On-market share buy-back program

On 27 August 2014, Helloworld Limited announced 
an on-market share buy-back program of up to 2.5% 
of the Company’s issued share capital. The Board 
considered that it was appropriate to establish a 
buy-back program to give the Company flexibility 
to repurchase shares on an opportunistic basis, 
particularly in times of market or share price volatility. 
The buyback concluded on 27 August 2015. A total of 
218,374 ordinary shares or 0.05% of the Company’s 
issued share capital was acquired by the Company 
under the buyback and subsequently cancelled. 

1  This number includes 26,136 shares bought back under the Company’s on-market share buyback and cancelled on 28 August 2015.

23

Significant events after the 
balance date

Indemnification and insurance 
of Directors and officers

The Directors are not aware of any matter or 
circumstance that has arisen between 30 June 2015 and 
the date of signing of this report that has significantly, 
or may significantly, affect the operations of the Group, 
the results of the operations of the Group or the state 
of the Group’s affairs in future financial years.

Likely developments

The economic outlook for 2016 continues to be 
uncertain due to a variety of economic circumstances 
and it is difficult to predict the outlook for demand. 
More information on likely developments is included in 
the Operating and Financial Review on page 22.

Environmental regulation

The Group’s operations are not subject to any 
significant environmental regulations under either 
Commonwealth or State legislation.

Indemnification

The Company has agreed to indemnify the Directors 
and executive officers (or former Directors or executive 
officers) of the Company against:

(a) 

 any liability (other than for legal costs) incurred 
by the Director or executive officer;

(b) 

 any legal costs (not limited to taxed costs) 
reasonably incurred by the Director or executive 
officer in connection with:

(i) 

 any claim brought against or by the Director 
or executive officer of the Company; or

(ii) 

 any investigative proceeding, including (without 
limitation) in obtaining legal advice for the 
purposes of responding to, preparing for or 
defending any of the above; and

(c) 

 any legal costs (not limited to taxed costs) 
reasonably incurred by the Director or executive 
officer in or in connection with the discharge of the 
Director or executive officer’s duties as an officer of 
the Company, provided that the advice is obtained 
in accordance with the Board Charter which requires 
approval from the Chairman who will facilitate the 
obtaining of the advice and, where appropriate, 
disseminate the advice to all Directors.

Insurance premiums

The Company has paid insurance premiums of $83,413 
during the financial year to cover current and former 
Directors’ and officers’ liability and legal expenses. 
The insurance premiums relate to:

•  costs and expenses incurred by the relevant officers 

in defending proceedings, whether civil or criminal and 
whatever their outcome; and

•  other liabilities that may arise from their position, 

with the exception of conduct involving a wilful breach 
of duty or improper use of information or position to 
gain a personal advantage.

helloworldlimited.com.au 
 
LETTER FROM THE  
REMUNERATION AND NOMINATIONS  
COMMITTEE CHAIRMAN

Dear Shareholder

On behalf of the Board, I am pleased to present 
Helloworld’s Remuneration Report for 2015.

The Helloworld Board is committed to an executive 
remuneration framework that is focused on driving 
a performance culture, and linking executive pay to 
the achievement of Company strategy and business 
objectives and, ultimately, generating satisfactory 
returns to shareholders.

Company performance + remuneration 
outcomes in 2015

As a result of Company performance being below 
target in 2015, the Board determined that no Short 
Term Incentive Plan (STIP) payment would be awarded 
to executive Key Management Personnel for 2015 
notwithstanding that in some instances, executives 
achieved satisfactory outcomes related to non-financial 
and business unit objectives. However, a bonus in 
relation to the delivery of the Whole of Australian 
Government (WoAG) contract was awarded to Russell 
Carstensen (refer section 2.5).

Further to this, none of the Long Term Incentive Plan 
(LTIP) grants with performance periods ending 30 June 
2015 met their relevant EPS targets and, as a result, 
none of these performance rights will vest.

Changes to executive remuneration 
in 2016

The Board received feedback following last year’s 
remuneration report, and this has been taken into 
consideration for changes to be implemented for 2016. 

During the year, the Board undertook a review of the 
remuneration framework to ensure it continues to 
drive performance and align executive reward with 
shareholders’ interests.

As a result of the review, the Board determined the 
following for 2016:

•  No increase to fixed remuneration for all employees 
not covered by a collective agreement, except to 
address individual anomalies. 

•  STIP performance conditions to be strengthened with 
no payment to be made unless and until the Company 
achieves its EPS target.

•  LTIP EPS performance condition will not be adjusted 
for exceptional items. This will ensure that outcomes 
under the LTIP will align with shareholder experience. 
•  In addition, LTIP grants will be subject to a single three 

year vesting period. This better aligns executives’ 
remuneration outcomes with shareholder experience 
and reflects expectations for completion of the 
transformation process.

We are confident that the changes will complement 
our existing focus on alignment of executive reward 
to delivery of Company strategy and ultimately 
shareholder value.

The Board recommends the Remuneration Report to 
you and asks that you support our remuneration policies 
and practices by voting in favour of this Report at our 
2015 Annual General Meeting.

Yours faithfully

Andrew Cummins 

Chairman of the Remuneration and  
Nominations Committee

25

REMUNERATION REPORT  
(AUDITED)

This 2015 Remuneration Report outlines the 
remuneration arrangements for the Key Management 
Personnel (‘KMP’) of the Helloworld Group (Group) in 
accordance with the requirements of the Corporations 
Act 2001 and its Regulations.

The report contains the following sections:

1 

 REMUNERATION GOVERNANCE  
& FRAMEWORK

1.1  Persons to whom this report relates
1.2  Remuneration governance
1.3  Executive remuneration framework
1.4  Executive remuneration mix
1.5  Remuneration changes for 2016

2  EXECUTIVE REMUNERATION

1 

 REMUNERATION GOVERNANCE 
& FRAMEWORK

1.1  Persons to whom this report relates

This report covers the remuneration arrangements for 
the Key Management Personnel (KMP) of the Group. 
KMP are defined as those persons having authority and 
responsibility for planning, directing and controlling 
the major activities of the Group, directly or indirectly, 
including any Director (whether executive or otherwise). 
For the purposes of this report, the term ‘executive’ 
encompasses the CEO (unless otherwise specified) and 
all Executive KMP.

Directors and other KMP disclosed in this report are:

Name

Position

2.1   Company performance and remuneration 

Non-Executive Directors

outcomes for 2015

2.2  Executive remuneration structure in 2015
2.3  LTIP in detail
2.4   Summary of performance rights held under 

the LTIP

2.5  Legacy remuneration and other items
2.6  Executive remuneration (statutory tables) 
2.7  Executive shareholdings
2.8  Executive service agreements

3  NON-EXECUTIVE DIRECTOR REMUNERATION

3.1   Non-Executive director remuneration 

governance

3.2  Non-Executive director remuneration structure
3.3   Non-Executive director remuneration 

(statutory tables) 

3.4  Non-Executive director shareholdings

Brett Johnson (appointed 
Chairman 1 October 2014)
Andrew Cummins
Peter Spathis  
(appointed 18 May 2015)
Adrian John
James M Millar
Jane McKellar (appointed 
17 Dec 2014)
Executive Directors
Elizabeth Gaines 
(six months’ notice of 
resignation advised on 
19 June 2015)
Executive KMP

Jenny Macdonald 
(appointed 18 August 
2014)
Russell Carstensen

Peter Egglestone
Greig Leighton

Former KMP
Tom Dery (ceased 
30 September 2014)
Stephen Bennett (ceased 
18 May 2015)
Rob Gurney1 (ceased 
28 September 2014)

Non-Executive Chairman 

Non-Executive Director
Non-Executive Director

Non-Executive Director
Non-Executive Director
Non-Executive Director

Managing Director  
& Chief Executive Officer 
(CEO)

Chief Financial Officer

General Manager, 
Air Services
Head of Wholesale
Chief Executive Officer, 
New Zealand

Former Non-Executive 
Chairman 
Former Non-Executive 
Director 
Former CEO & Executive 
Director

1  Notice of resignation given 28 March 2014, ceased employment 

28 September 2014

helloworldlimited.com.au 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.2  Remuneration governance 

1.3  Executive remuneration framework

The Remuneration and Nominations Committee (RNC) 
of the Board is responsible for reviewing remuneration 
arrangements and making recommendations to the 
Board in respect of the Directors and executives. The 
RNC assesses the nature and amount of remuneration of 
executives on a periodic basis by reference to relevant 
employment market conditions, with the overall objective 
of ensuring maximum stakeholder benefit from the 
retention of a high quality, high performing Board of 
Directors and executive team. The Corporate Governance 
Statement provides further information on the role and 
composition of this Committee.

In determining the level and make-up of executive 
remuneration, the RNC considers advice from external 
consultants from time to time and reviews market levels 
of remuneration for comparable executive roles.

In 2015, 3 degrees consulting was engaged by the 
RNC to provide assistance in relation to a review of 
Helloworld’s remuneration arrangements. Remuneration 
recommendations from 3 degrees consulting were 
provided directly to the Chairman of the Group and/or 
Chairman of the RNC. 3 degrees consulting’s fees that 
related to a remuneration recommendation were $59,000 
(exclusive of GST). 3 degrees consulting provided 
other services to Helloworld including assisting with a 
Non-Executive director search, general remuneration 
and corporate governance advice and assisting with the 
preparation of the remuneration report. Total amount 
for 3 degrees consulting’s fees for these services, which 
did not contain a remuneration recommendation, was 
$116,700 (exclusive of GST). The Board is satisfied that 
all remuneration recommendations were made free from 
undue influence of management. In addition, 3 degrees 
consulting provided a declaration to the RNC that the 
remuneration recommendations it made were free 
from undue influence. 

The Group aims to reward executives with a level and mix 
of remuneration commensurate with their position and 
responsibilities within the Group and to reflect their level 
of experience and their performance. The remuneration 
framework of the Group embodies the following 
principles:

•  provide competitive rewards to attract high calibre 

executives;

•  have a portion of remuneration ‘at risk’, dependent upon 
meeting pre-determined performance benchmarks;

•  link executive rewards to shareholder value; and
•  establish appropriate, demanding performance hurdles 

in relation to variable executive remuneration. 

To achieve these principles, the remuneration 
arrangements of the CEO and executives are made up of 
the following three elements:

•  Fixed annual remuneration (FAR)

Set to attract, retain and motivate the right talent 
to deliver on the Group’s strategy, the Board takes in 
to account individual performance, skills, expertise 
and experience as well as external benchmarking to 
determine executive’s fixed remuneration. 

Executives may receive their FAR in a variety of forms 
including cash and fringe benefits. It is intended that 
the manner in which FAR is paid will be optimal for the 
recipient without creating extra cost for the Group. 
Salary, as disclosed in the remuneration tables, is the 
remuneration remaining after the deduction of salary 
sacrifice components such as motor vehicles and 
superannuation which are shown in a separate category.

•  Short Term Incentive and Long Term Incentive (‘at risk’ 

remuneration)

The ‘at risk’ components are based on performance 
against key financial and non-financial measures 
that are linked to generating satisfactory returns for 
shareholders. More detail on the ‘at risk’ remuneration 
components and their link to Company performance is 
included in section 2 of this report.

27

1.4  Executive remuneration mix

The Board aims to find a balance between the 
different elements of remuneration to attract, retain 
and motivate the right talent to deliver on the Group’s 
strategy while also linking pay to performance via 
incentive plans to motivate executives to achieve 
outcomes beyond the standard expected in the normal 
course of ongoing employment. 

The target mix of FY15 remuneration components are 
shown below. 

Executive Remuneration Mix 

CEO

42%

42%

16%

Executive KMPs

58%

30%

12%

0%

20%

40%

60%

80% 100%

  Fixed 

  STIP 

  LTIP

1.5  Remuneration changes for 2016

Following a review of the Group’s incentive arrangements 
undertaken during 2015, the RNC recommended that, in 
light of the status of the transformation process and the 
level of performance achieved to date, it is appropriate 
to vary the basis on which performance measures for 
both the STIP and the LTIP are determined. As a result 
the Board has resolved the following will apply for FY16.

Short Term Incentive Plan (STIP)

Performance measures will remain broadly the same 
as 2015 with one key change being that no payment will 
be made in 2016 unless the Group’s audited financial 
results meet or exceed a Board approved Earnings 
Per Share target (EPS Target). This will act as a financial 
performance gateway so that no payments will be 
made unless satisfactory financial performance has 
been achieved. One further change to the 2015 use 
of EPS is that, when calculating EPS there will be no 
adjustments/exceptions made. If the EPS Target is met:

•  up to 50% of the STIP opportunity may be payable 
to the extent executives have met or exceeded 
individual KPIs.

•  up to 50% of the STIP opportunity may be payable 

with the financial component being paid on a straight-
line basis between the EPS Target (where none of 
the financial component is payable) and 200% of the 
EPS Target (where the full financial component will 
be payable).

EPS continues to be selected as the appropriate 
measure (but with no adjustments/exceptions) because 
it represents the most appropriate measure of progress 
in implementing the transformation plan. The Board 
also considers that EPS, as an internal measure, better 
reflects the current make-up of the share registry.

Long Term Incentive Plan (LTIP) – 2016 Award

The Board has determined that each grant should have 
a single vesting point at the end of year 3. The Board 
considers that this single vesting period better aligns 
executives’ outcomes with shareholder experience 
and reflects expectations for completion of the 
transformation process. Other key aspects of the 2016 
LTIP award are:

•  Participants will be granted Performance Rights (PRs) 
based on the face value of shares measured over the 
three months to end September 2015.

•  There will be a three year vesting period with no 

tranche vesting at the end of years 1 and 2.

•  The performance measure target will be the aggregate 
EPS contained in the Board approved three year plan 
with a stretch being 200% of that level.

•  There will be no adjustments to EPS targets for 

exceptional/one off items.

•  Where actual aggregate EPS equals the approved 
target, 50% of the PRs will vest. Where actual 
aggregate EPS equals or exceeds the stretch level, 
100% of the PRs will vest. Actual aggregate EPS 
between the target and stretch will result in vesting 
on a straight-line basis between 50% and 100% of 
PRs granted.

Underpinning these changes is that executives will only be 
rewarded where targets have been achieved or exceeded. 

Change in control

The change in control policy provides that all of a 
participant’s PRs will vest even if applicable performance 
conditions have not been satisfied at that time. 

The Board has reviewed this approach and intends to 
amend the policy in FY16 to the effect that, in the event 
of another party gaining control over 50% plus one share 
in HLO, at the Board’s discretion, a performance test 
would be carried out to measure aggregate EPS to the 
change of control date relative to the aggregated EPS 
target and stretch levels pro-rated to the same date. 
Subject to the test, the PRs would vest at that date 
according to the vesting schedule.

helloworldlimited.com.au 
 
2  EXECUTIVE REMUNERATION 

2.1  Company performance and remuneration outcomes for 2015

The Group’s results for the 2015 financial year represented a decrease in Adjusted EBITDAI compared to the previous 
year, and was not in line with the Board approved operating budget. 

As a result of the shortfall in Adjusted EBITDAI, executives did not receive any short term incentive payments for 
2015, with the exception of a bonus paid to Russell Carstensen in relation to the delivery of the Whole of Australian 
Government (WoAG) contract (refer section 2.5). This is notwithstanding the fact that a number of executives achieved 
satisfactory outcomes relating to individual objectives. However, due to the Company performance overall, the Board 
determined that no bonus payments would be made.

In addition, performance conditions for LTIP grants with a performance period ending 30 June 2015 (Tranche 3 of the 
FY12 PRs, Tranche 2 of the FY13 PRs, Tranche 1 of the FY14 and FY15 PRs) were not met and, following testing, these 
PRs lapsed. 

The Board has also resolved that there will be no increase to executives’ fixed remuneration in 2016 unless the Board 
determines an increase for nominated executives is warranted to address an anomaly. 

Please also see table below that provides relevant Company performance information for the key financial measures 
over the last four years (as due to the merger in September 2010 Company performance prior to financial year ended 
30 June is not comparable).

Net (Loss)/Profit After Tax (NPAT $’000)

Earnings Per Share (EPS cents)

Earnings before interest expense, taxes, share based payments, 

depreciation, amortisation and impairment adjusted for significant  

2015 

    (201,111)

(45.66)

2014

(63,243)

(14.38)

2013

16,360

3.68

2012

5,572

1.24

and/or unusual items of revenue and expense  (Adjusted EBITDAI $’000)

27,455

40,561

54,141

50,525

Dividends paid per share (cents)

Opening share price at 1 July ($)

Closing share price at 30 June ($)

–

0.28

0.36

–

0.33

0.28

1.50

0.37

0.33

1.10

0.80

0.37

29

2.2  Executive Remuneration Structure in 2015

‘At Risk’ Remuneration – Short Term Incentive Plan (STIP) 2015

STIP

Description

Conditions

The STIP is an annual incentive cash-settled plan. The STIP is reviewed annually by the RNC.

Executives (other than the CEO)

There were three categories of performance targets set for each participating executive in 2015.

Financial

1.  Business Unit or specific Operating/Functional Segment to achieve its overall profit target (Adjusted 

EBITDAI) for the financial year as set by the Board (weighted 30% for Jenny Macdonald and Greig Leighton 

and 72% for Russell Carstensen. Peter Egglestone did not have business unit specific financial targets but 

higher weighting to individual non-financial targets).

2.  An overdrive payment based on 50% of the excess over budget of actual Group profit before tax up to a limit 

of the maximum target bonus opportunity (weighted 50% for Jenny Macdonald, Greig Leighton and Peter 

Egglestone and 20% for Russell Cartensen).

Non-financial

3.  Non-financial KPIs or targets for 2015 included targets which are relevant to each executive. For example, 

assessment of on-time performance in relation to internal projects and successful delivery of business unit 

initiatives designed to add value to the core operations of the Group (weighted 20% for Jenny Macdonald 

and Greig Leighton, 8% for Russell Carstensen, and 50% for Peter Egglestone). 

CEO 

The CEO had two categories of performance targets in 2015. 

Financial

1.  Actual Adjusted EBITDAI, Adjusted Group profit before tax and Revenue (weighted 50%).

Non-financial

Link to Company 
strategy

2.  Non-financial KPIs or targets for 2015 included transforming the existing business model and brand, 

strategy and other operational and organisational objectives (weighted 50%).

The balanced scorecard approach was designed to align remuneration with the key value drivers for HLO and 

complement short-term financial targets. 

The use of a combination of Group profit before tax, Operating Segment/Business Unit Adjusted EBITDAI and 

non-financial targets ensured variable rewards are only available when value has been created for shareholders 

and when profit is consistent with the Group’s business plans.

Performance period

To 30 June 2015.

Amount that can 
be earned

Executives (other than the CEO).

Opportunity ranged between 30% – 100% of FAR depending on each executives’ role accountability, impact on 

the organisation and operating segment or business unit performance.

CEO

Opportunity was 100% of FAR.

Delivery of STIP

Incentives were determined after the preparation of the financial statements for 2015 (in respect of the 

financial measures) and after a review of performance against non-financial measures by the CEO (and in the 

case of the CEO, by the Board) at the end of the financial year. 

The Board confirms final awards have been based on overall personal and Group performance and the Board 

has the discretion to adjust short-term incentives in light of unexpected or unintended circumstances.

As outlined in section 2.1, no STIP payments were awarded for FY15, with the exception of Russell Carstensen’s 

payment (refer section 2.5).

helloworldlimited.com.au‘At Risk’ Remuneration – Long Term Incentive Plan (LTIP) 2015

LTIP

Description

The LTIP is delivered in the form of PRs. For the 2015 award, PRs were subject to a one, two and three year 

performance period. The plan is administered by the RNC.

Conditions

PRs were subject to performance conditions linked to growth in the Company’s Adjusted EPS. 

Adjusted EPS is EPS adjusted for significant, non-recurring and/or unusual items as approved by the RNC. 

Adjusted EPS is a financial measure which is not prescribed by Australian Accounting Standards but is a 

measure used by the RNC to assess the vesting of PRs.

The Adjusted EPS performance targets are set by management and approved by the Board. They are 

determined by reference to cumulative basic Adjusted EPS, aggregated over the applicable performance 

period, measured against a specified Adjusted EPS target approved by the RNC. 

Link to Company 
strategy

LTIP is designed to reward executives of the Group for driving long-term prosperity as measured by growth in 

EPS performance adjusted for abnormal and exceptional items. This was seen as acknowledging the impact on 

EPS outcomes beyond the control or influence of executives.

Performance period

Each award made under the Plan for the years ending 30 June 2011, 2012, 2013 and 2014 comprises 

3 tranches, each with a separate Performance Period of 2, 3 or 4 years. 

Awards made for year ending 30 June 2015 also comprise 3 tranches, each with a separate Performance Period 

of 1, 2 or 3 years.

Amount that can 
be earned

Executives are eligible to receive LTIP awards in the range of 14% to 24% of FAR.

Vesting

To achieve vesting, Adjusted EPS performance for each performance period must meet or exceed the 

applicable targets determined by the RNC.

The following vesting schedule applies:

Target pool determined by cumulative compound 

Portion of grant vesting

Adjusted EPS growth over performance period
<90% of target
90% of target
>90% but <110% of target
>110% of target

0%

50%

Pro-rata on a straight line basis from 50% to 100%

100%

No amount is to be paid or payable by participants in respect of the award of PRs or on acquisition of shares 

pursuant to the vesting PRs. Note also that PRs do not carry dividend or voting rights.

Unless otherwise determined by the RNC, all unvested PRs held by a participant will lapse in certain 

circumstances, including if:

 • 

 any applicable performance conditions are not satisfied, met or reached by the end of the applicable 

performance period (or any extended performance period); or

• 

 the participant voluntarily resigns from their employment or is dismissed from their employment for a 

reason which entitles the employer to terminate the  employment without notice.

If a participant ceases employment in various other circumstances before the end of the performance period 

applicable to their unvested PRs, then (unless the RNC determines otherwise) only a proportion of those PRs 

will lapse. This proportion will be determined by reference to the fraction of the performance period during 

which the employee will not be an employee.

Change of control

Refer Section 1.5.

Share Trading Policy

The trading of shares issued to participants under the LTIP arrangements is subject to, and conditional upon, 

compliance with the Company’s employee share trading policy. The Company would consider a breach of this 

policy as gross misconduct which may lead to disciplinary action and, potentially, dismissal.

31

2.3  LTIP in detail 

Awards were made under the LTIP for the years ending 30 June 2011, 2012, 2013, 2014 and 2015. The details of each 
grant of PRs under the LTIP affecting the amount of remuneration disclosed in current or future reporting periods are 
set out in the table below.

GRANT NAME

2011 – Tranche 3

Grant date

Performance period

1 October 2010

1 July 2010 to 30 June 2014

2012 – Tranche 3

26 June 2012

1 July 2011 to 30 June 2015

2013 – Tranche 2

2013 – Tranche 3

26 June 2012

26 June 2012

1 July 2012 to 30 June 2015

1 July 2012 to 30 June 2016

2013 – Former CEO Sign-on bonus

27 August 2012

27 August 2012 to 27 August 2014

2014 – Tranche 12

2014 – Tranche 22

2014 – Tranche 32

22 November 2013

22 November 2013

22 November 2013

1 July 2013 to 30 June 2015

1 July 2013 to 30 June 2016

1 July 2013 to 30 June 2017

2014 – Special Performance 

Incentive 

22 November 2013

1 July 2013 to 30 June 2015

2015 – Tranche 1

2015 – Tranche 2

2015 – Tranche 3

27 February 20153 

1 July 2014 to 30 June 2015

27 February 20153

27 February 20153

1 July 2014 to 30 June 2016

1 July 2014 to 30 June 2017

Exercise  
price

Fair value  
per PR at  
grant date

% Vested

$nil

$nil

$nil

$nil

$nil

$nil

$nil

$nil

$nil

$nil

$nil

$nil

$0.80

50.5%1

$0.36

$0.36

$0.36

0%

0%

n/a

$0.46

100%

$0.34

$0.34

$0.34

$0.40

$0.27

$0.27

$0.27

0%

0%

0%

0%

0%

n/a

n/a

1   As previously disclosed in the FY14 report, 50.5% of the 2011 – Tranche 3 grant was tested after 30 June 2014 and 50.5% of this grant vested 

on 27 August 2014. 

2   2014 – Tranches 1 to 3 have now lapsed as a result of Elizabeth Gaines’ resignation received on 19 June 2015 (these tranches were granted 

only to Ms Gaines in the first instance).

3   Performance rights for all executives were granted on 27 February 2015, except for Elizabeth Gaines’ rights, which were granted subsequent 
to the AGM on 22 December 2014. The fair value of PRs granted to Ms Gaines was $0.33. Ms Gaines’ performance rights have lapsed following 
receipt of her resignation.

helloworldlimited.com.au2.4  Summary of performance rights held under the LTIP

Number  
of PRs at  
1 July  
2014 

Number  
of PRs 
granted  
during  
this year 

Value of PRs 
expensed 
& shown as 
remuneration 
during the 
year2
$

Value  
of PRs  
at grant  
date1
$

Maximum 
value of 
grant  
yet to  
vest
$

Number  
of PRs  
actually  
vested  
during the 
year3

Value  
of PRs  
actually  
vested  
during the 
year
$

Number  
of PRs  
lapsed  
during the  
year

Value  
of PRs  
that lapsed  
at lapse  
date
$

Number  
of PRs at  
30 June  
2015

EXECUTIVES  
AND  EXECUTIVE 
DIRECTORS

E Gaines (CEO & Executive Director)4

2011 Grant
2012 Grant
2013 Grant
2014 Grant
2015 Grant

 37,500 
135,002 
201,499 
369,162 

–
– 
–
– 
–
– 
–
–
– 1,111,111  300,000 

–   
(16,442)
(28,290)
(45,185)
–   

–
–
–
–
–

18,945 
–
– 
– 
–

5,210

5,103 
18,555 
51,976 
–  135,002 
–  201,499 
77,577 
–  369,162  142,127 
–  1,111,111  427,778 

–
– 
– 
– 
– 

J Macdonald (CFO)

2015 Grant

–    425,926  115,000 

32,008 

45,042 

–   

–

140,556 

50,600  285,370

R Carstensen (GM Air Services)
27,250 
98,103 
146,423 

2011 Grant
2012 Grant
2013 Grant
2015 Grant

–   
–   
–   
–    296,296 

P Egglestone (Head of Wholesale)

2011 Grant
2012 Grant
2013 Grant
2015 Grant

45,000 
61,314 
91,514 

–   
–   
–   
–    277,778 

G Leighton (CEO New Zealand)

2011 Grant
2012 Grant
2013 Grant
2015 Grant

43,269 
54,494 
81,334 

–   
–   
–   
–    296,296 

R Gurney5 (Former CEO & Executive Director)

–   
–   
–   
80,000 

–   
(11,948)
(7,116)
22,266 

–   
–   
–   
75,000 

–   
–   
–   
80,000 

–   
(7,468)
(4,448)
20,876 

–   
(6,637)
(3,953)
22,267 

–   
–   
4,481 
31,333 

–   
–   
2,800 
29,375 

–   
–   
2,489 
31,333 

13,767 
–   
–   
–   

7,578 
–   
–   
–   

7,286 
–   
–   
–   

3,786
–
–
–

2,084
–
–
–

2,004
–
–
–

13,483 
98,103 
96,639 
97,778 

37,422 
61,314 
60,399 
91,667 

35,983 
54,494 
53,680 
97,778 

–   
3,708 
–   
35,317 
34,790 
49,784 
35,200  198,518 

–   
10,291 
–   
22,073 
21,744 
31,115 
33,000  186,111 

–   
9,895 
–   
19,618 
19,325 
27,654 
35,200  198,518 

Sign-on Grant5

815,217 

–

–

15,625

–

815,217

224,185

–

–

–

1   Calculated in accordance with AASB 2 Share-based Payment.  The assessed value at grant date of PRs granted to the individual is allocated 
by tranche evenly over the period from grant date to vesting date and the amount is included in the remuneration tables above.  Fair values at 
grant date are calculated by taking into account the share price on grant date and the exercise price.

2   Calculated in accordance with AASB 2 Share-based Payment.  Shown as a component of current year remuneration.
3   The Performance conditions of the 2011 - Tranche 3 were met with 50.5% vesting.  These PRs vested on 27 August 2014.  The Performance 

conditions of 2012 - Tranche 3, 2013 - Tranche 2 and 2015 – Tranche 1 were not met and, following testing, these PRs lapsed.

4   Elizabeth Gaines resigned as CEO & Executive Director on 19 June 2015, resulting in a lapse of all PRs which had not previously lapsed during 

the year.

5   The conditions of the sign-on grant were met and the grant vested on 27 August 2014.

33

2.5  Legacy remuneration and other items 

Former CEO Rob Gurney sign-on bonus

Rob Gurney was awarded a ‘sign-on bonus’ when he was appointed Managing Director and Chief Executive Officer 
effective 27 August 2012 in the form of PRs under the LTIP. The PRs awarded were subject to a time-based vesting 
condition with the vesting date being the second anniversary of his commencement date with the Company, that is, 
on 27 August 2014. No performance conditions applied to these PRs as they were granted as an incentive for the now 
former CEO to join the Company. Mr Gurney resigned as CEO and director on 28 March 2014, though continued to be 
employed by the Company due to the notice period in his contract. As a result of his continuing employment up until 
28 September 2014, the sign-on bonus was satisfied by the purchase of 815,217 fully paid ordinary shares which 
were awarded to Mr Gurney on 29 August 2014.

Awards made in relation to the appointment of CEO Elizabeth Gaines on 28 March 2014

Following receipt of shareholder approval at the 2014 AGM, CEO Elizabeth Gaines was awarded PRs to the value of 
40% of FAR deliverable through the Helloworld Limited Long Term Incentive Plan on the following terms: 

•  number of PRs to be calculated as 40% of FAR divided by the HLO share price on a date determined by the Board;
•  vesting in three equal, annual instalments at no cost to the CEO; and
•  performance hurdle of Adjusted EPS growth of 10% per annum for each of the years ending 30 June 2015, 30 June 

2016 and 30 June 2017.

Following Ms Gaines’ resignation received 19 June 2015, all remaining PRs lapsed.

GM Air Services bonus 

The GM Air Services, Russell Carstensen, had a bonus related to delivery of the WoAG contract. The contract was 
awarded to QBT in December 2014 and therefore Mr Carstensen was entitled to receive the $100,000 bonus in 
December 2014.

helloworldlimited.com.au2.6  Executive remuneration (statutory tables)

Short-term  
benefits

Long-term  
benefits

Post-employment 
benefits

Share-based 
payments

Termination 
benefits

Short- 
term  
incentive
$

Salary  
$

Other
$

Leave 
$

Super- 
annuation
$

Other 
benefits
$

E Gaines (CEO & Executive Director)1,2

2015

2014
J Macdonald (CFO)3

718,144

–

646,404

400,000

2015

506,801

–

R Carstensen (GM Air Services)

2015

2014

539,182

100,000

516,740

326,600

P Egglestone (Head of Wholesale)

2015

2014

305,917

–

287,474

60,000

G Leighton (CEO New Zealand)

2015

309,904

–

2014
R Gurney (Former CEO & Executive Director)4

100,500

322,989

2015

2014

233,146

–

821,283

284,750

–

–

–

–

–

–

–

(6,806)

4,669

18,783

17,775

6,771

2,981

18,783

17,775

14,141

11,595

18,783

17,775

4,588

4,466

–

–

–

–

–

–

–

–

4,696

17,775

–

18,783

32,008

557,592

6%

LTIP  
Share- 
based 
payments
$

(89,917)

36,768

Termination 
payments
$

Percentage 
performance 
related5
$

Total
$

640,204

1,105,616

0%

39%

3,202

(6,116)

8,960

(3,452)

11,677

(3,268)

15,625

79,500

15%

37%

3%

15%

4%

23%

6%

30%

667,938

857,980

347,801

373,392

326,169

424,687

253,467

1,203,308

2,793,171

3,964,983

2015 TOTAL

2014 TOTAL

2,613,094

100,000

2,594,890 1,171,850

4,588

4,466

14,106

19,245

79,828

71,100

(18,445)

103,432

1   E Gaines resigned as CEO on 19 June 2015.  Ms Gaines continues to be employed by the Group until December 2015 as she is serving her 

contracted notice period.

2   An entity within the consolidated Group has an amount of $101,454 receivable from E Gaines in relation to a previous share option plan. This 
bears interest at 5.65% being the benchmark interest rate for Fringe Benefits Tax purposes as published by the Australian Taxation Office (ATO). 
The amount is only repayable on sale of certain shares associated with the plan which are currently subject to escrow and transfer restrictions.

3   J Macdonald was appointed as CFO on 18 August 2014.
4   R Gurney resigned as CEO and director of the Group on 28 March 2014.  R Gurney continued to be employed by the Group until 28 September 

2014 as he was serving his contracted notice period.

5   The proportion of remuneration that is performance based is calculated as the sum of the STIP cash bonus, LTIP share-based payment and 
other bonus amounts included in other benefits as a proportion of total remuneration. For all executives, except for Russell Carstensen, this 
percentage also represents the value of remuneration that consists of performance rights (as no STIP or other bonus amounts were paid). For 
Russell Carstensen, the percentage value of remuneration that consisted of performance rights was 0.5%.

EXECUTIVES

E Gaines

CEO & Executive Director

J Macdonald

CFO

R Carstensen

GM Air Services

P Egglestone

Head of Wholesale

G Leighton

CEO New Zealand

R Gurney

Former CEO & Executive Director

% of potential 
annual bonus 
earned during 
the year

% of potential  
annual bonus 
forfeited during 
the year

2015

2014

2015

2015

2014

2015

2014

2015

2014

2015

2014

0%

59%

0%

18%

60%

0%

50%

0%

100%

0%

45%

100%

41%

100%

82%

40%

100%

50%

100%

0%

100%

55%

35

 
 
 
2.7  Executive shareholdings 

EXECUTIVES

E Gaines
J Macdonald
R Carstensen
P Egglestone
G Leighton
R Gurney

TOTAL

Number of  
Shares at  
1 July 2014

Received  
on the vesting  
of PRs

Other  
changes during  
the year

Number of  
Shares at  
30 June 2015

CEO & Executive Director
CFO
GM Air Services
Head of Wholesale
CEO New Zealand
Former CEO & Executive Director

1,200,373
–
491,707
483,870
440,576
–

2,616,526

18,945
–
13,767
7,578
7,286
815,217

862,793

–
–
–
–
–
–

–

1,219,318
–
505,474
491,448
447,862
815,217

3,479,319

2.8  Executive service agreements

Remuneration and other terms of employment for KMP are formalised in continuing-term contracts of employment. 
These contracts specify the components of remuneration, benefits and notice periods. All contracts may be terminated 
by either party subject to notice periods and subject to termination payments or benefits as detailed in table the below:

EXECUTIVE

E Gaines

J Macdonald 
R Carstensen
P Egglestone
G Leighton

Notice period  
to be given  
to KMP

Notice period  
to be given  
by Company

Termination payments or  
benefits payable if termination  
is by the Company

CEO & Executive Director

6 months 

6 months

CFO  (appointed 18 August 2014)   6 months
3 months
GM Air Services
3 months
Head of Wholesale
3 months
CEO New Zealand

6 months
3 months
3 months
3 months

In accordance with normal statutory entitlements
In accordance with normal statutory entitlements 

+ 6 months
In accordance with normal statutory entitlements
In accordance with normal statutory entitlements
In accordance with normal statutory entitlements

helloworldlimited.com.au3  NON-EXECUTIVE DIRECTOR REMUNERATION

3.1  Non-Executive Director remuneration governance 

As detailed in section 1.2, the RNC is responsible for reviewing remuneration arrangements and making 
recommendations to the Board in respect of Directors. In relation to Directors’ remuneration arrangements, the Board 
seeks to set aggregate remuneration at a level which provides the Group with the ability to attract and retain Directors 
of the highest calibre, at a cost which is acceptable to shareholders. In accordance with best practice corporate 
governance, the structure of Non-Executive Director remuneration is separate and distinct from executive remuneration 
and is further detailed below.

3.2  Non-Executive Director remuneration structure

The aggregate remuneration of Non-Executive Directors is determined from time to time by a general meeting. The 
latest determination was at the 2010 Annual General Meeting when shareholders approved an aggregate remuneration 
of $1,500,000 per year. The amount of aggregate remuneration to be approved by shareholders, together with the fee 
structure, is reviewed annually. The Board considers advice from external consultants from time-to-time as well as fees 
paid to Non-Executive Directors of comparable companies when undertaking the annual review process. The Board is 
not proposing any change to the aggregate level of remuneration. See break down of director fees below.

Role

Chairman 

Fee

$225,000

Non–Executive Director $100,000
Committee fee 

$10,000  (Chairman of Audit 

Summary 

The payment of the higher fee to the Chairman recognises the additional time 

commitment required by him, and also covers all Board Committee fees. 
Fee paid in recognition of time commitment and service to the Group’s Board. 
Additional fees for serving on or chairing a committee recognises the additional 

Committee receives $25,000)

time commitment required by Directors who serve on one or more Committees.

Fees paid in respect of Directors appointed by major shareholders are generally paid to those major shareholders rather 
than to the individual Director unless specified otherwise. The Directors’ fees have not increased since 1 July 2011 and 
there is no intention to increase the individual Director fees for the year ended 30 June 2016. Non-Executive Directors 
do not receive any performance related remuneration or retirement allowances. The remuneration of Non-Executive 
Directors for the year ended 30 June 2015 and 30 June 2014 is detailed in the following statutory tables. The process 
for review of Non-Executive Directors’ performance is explained in the Corporate Governance Statement.

37

3.3  Non-Executive Director remuneration (statutory tables)

Short-term  
benefits

Post-employment 
benefits

NON-EXECUTIVES DIRECTORS

B Johnson (Chairman)

2015

2014

A Cummins

2015

2014

P Spathis

2015

2014

A John1

2015

2014

J M Millar

2015

2014

J McKellar

2015

2014

T Dery (Former Chairman)

2015

2014

S Bennett (Former Director)

2015

2014

2015 TOTAL

2014 TOTAL

Cash  
salary  
$

182,060

109,840

100,457

100,686

11,234

–

110,000

110,000

114,155

114,417

49,964

–

51,554

207,225

88,498

100,686

707,922

742,854

Super- 
annuation
$

16,690

10,160

9,543

9,314

1,067

–

–

–

10,845

10,583

4,747

–

4,696

17,775

8,407

9,314

55,995

57,146

Total
$

198,750

120,000

110,000

110,000

12,301

–

110,000

110,000

125,000

125,000

54,711

–

56,250

225,000

96,905

110,000

763,917

800,000

1  Amounts disclosed in the table as salary and fees in relation to A John were paid to Qantas Airways Limited rather than A John and therefore 

did not attract a superannuation contribution.

helloworldlimited.com.au3.4  Non-Executive Director shareholdings  

EXECUTIVES

B Johnson
A Cummins1
P Spathis2,3
A John
J M Millar
J McKellar4
T Dery
S Bennett 5

TOTAL

Chairman

Former Chairman
Former Director

Number of  
Shares at  
1 July 2014

Other  
changes during  
the year

Number of  
Shares at  
30 June 2015

–
952,998
–
–
40,000
–
–
50,000

1,042,998

200,000
–
500,000
–
–
–
–
–

700,000

200,000
952,998
500,000
–
40,000
–
–
50,000

1,742,998

1  These shares are held legally and beneficially in the name of Gladstone Investments Limited. 
2  Mr Spathis was appointed as a director on 18 May 2015.
3  Mr Spathis has a beneficial interest in 500,000 fully paid ordinary shares held legally in the name of Vortex TV Pty Ltd as trustee for the 

Consolidated Travel (NSW) Superannuation Fund. 

4  Ms McKellar was appointed a director on 17 December 2014. 
5  Held legally and non-beneficially in the name Invia Custodian P/L – Stephen John Bennett A/c.

39

AUDITOR 
INDEPENDENCE 
AND NON-AUDIT 
SERVICES

The Directors received the declaration of independence 
on page 41 from PricewaterhouseCoopers, the 
auditor of HLO. This declaration confirms the auditor’s 
independence and forms part of the Directors’ Report.

Non-Audit Services

During the year PricewaterhouseCoopers, has performed 
certain other services in addition to its statutory 
duties. Consistent with written advice provided by the 
Audit Committee, the Directors have resolved and are 
satisfied that the provision of these non-audit services 
is compatible with, and did not compromise, the general 
standard of independence of auditors imposed by the 
auditor independence requirements of the Corporations 
Act 2001. The reasons for this are that all non-audit 
services were subject to the corporate governance 
procedures adopted by the Company and have been 
reviewed by the Audit Committee to ensure they do not 
impact the integrity and objectivity of the auditor. The 
non-audit services provided do not undermine the general 
principles relating to auditor independence, as set out in 
APES 110 Codes of Ethics for Professional Accountants, 
as they did not involve reviewing or auditing the auditor’s 
own work, acting in a management or decision-making 
capacity for the Company, acting as an advocate for the 
Company or jointly sharing risks and rewards.

The lead auditor’s independence declaration, as required 
under section 307C of the Corporations Act 2001, is set 
out on page 41 and forms part of the Directors’ Report 
for the financial year ended 30 June 2015. Details of the 
amounts paid to PricewaterhouseCoopers, for audit and 
non-audit services are set out in note 22 of the Financial 
Statements on page 95 of the Financial Report.

Rounding

The amounts contained in this Directors’ Report and in 
the Financial Report have been rounded to the nearest 
$1,000 (where rounding is applicable) under the option 
available to the Company under Australian Securities and 
Investments Commission (ASIC) Class Order 98/100. The 
Company is an entity to which the Class Order applies.

Made in accordance with a resolution of the Directors.

Brett Johnson

Chairman, Helloworld Limited 
Sydney, 28 August, 2015

helloworldlimited.com.au 
AUDITOR’S  
INDEPENDENCE  
DECLARATION

As lead auditor for the audit of Helloworld Limited for the year ended 30 June 2015, I declare that 
to the best of my knowledge and belief, there have been:

a) 

 no contraventions of the auditor independence requirements of the Corporations Act 2001 
in relation to the audit; and

b) 

 no contraventions of any applicable code of professional conduct in relation to the audit.

This declaration is in respect of Helloworld Limited and the entities it controlled during the period.

Kristin Stubbins 
Partner 
PricewaterhouseCoopers

Sydney  
28 August 2015

PricewaterhouseCoopers, ABN 52 780 433 757
Darling Park Tower 2, 201 Sussex Street, GPO BOX 2650, SYDNEY NSW 2000 
T +61 2 8266 0000, F +61 2 8266 9999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation

41

 
CORPORATE 
GOVERNANCE 
STATEMENT

Overview

The Board of Helloworld Limited (HLO or Company) 
governs the business on behalf of shareholders as a whole 
with the prime objective of protecting and enhancing 
shareholder value. The Board is committed to the highest 
standards of ethics and integrity and ensures that senior 
management run the Group in accordance with these 
standards. The Board monitors the Company’s governance 
framework and practices to ensure it fulfils its corporate 
governance obligations.

This statement has been approved by the Board and 
outlines the main corporate governance practices 
employed by the Board of HLO. HLO endorses the ASX 
Corporate Governance Principles and Recommendations 
(3rd Edition) released in March 2014 by the ASX 
Corporate Governance Council (ASX CGP) and where it 
has not adopted a particular recommendation, a detailed 
explanation is provided. 

The Board’s key responsibilities and those matters 
expressly reserved to the Board are set out in the Board 
Charter and include:

•  Setting and monitoring the strategic direction of the 
Company and monitoring the implementation of that 
strategy by management; 

•  Oversight of the Company, including its control and 

accountability systems; 

•  Appointing and removing the CEO, CFO and Company 

Secretary; 

•  Board and Executive Management development and 

succession planning; 

•  Approving the annual operating budget;
•  Approving and monitoring the progress of major capital 

expenditure, capital management and acquisitions/
divestitures; 

•  Monitoring compliance with legal, tax and regulatory 

obligations; 

•  Reviewing and ratifying systems of risk management, 
governance internal compliance and controls, codes of 
conduct, continuous disclosure, legal compliance and 
other significant corporate policies; 

•  Reviewing the effectiveness of the Company’s risk 

management systems;

•  Approving and monitoring financial and other reporting 

to the market; and

This statement is current at 28 August 2015.

•  Appointment, reappointment or replacement of the 

1 

 Laying solid foundations for 
management and oversight

The relationship between the Board and senior 
management is critical to the Company’s long term 
success. The Board is responsible for the performance 
of the Company in both the short and longer term and 
seeks to balance sometimes competing objectives in the 
best interests of the Group as a whole. The key aims of 
the Board are to ensure that the Company is properly 
managed and has an appropriate corporate governance 
structure to ensure the creation and protection of 
shareholder value.

The role and responsibilities of the Board, the Chairman 
and individual Directors are set out in the Company’s 
Board Charter. A copy of the Board Charter is available 
from the Corporate Governance section of the Company’s 
website at www.helloworldlimited.com.au.

external auditor. 

Day-to-day management of the Company’s affairs 
and the implementation of the corporate strategy and 
policy initiatives are formally delegated by the Board to 
the Chief Executive Officer (CEO), the Chief Financial 
Officer (CFO) and other senior executives. Authority for 
these matters is delegated to the CEO, CFO and senior 
management under the Delegations of Authority Policy 
and the delegations are subject to certain specified value 
thresholds. These matters include:

•  Incurring budgeted and unbudgeted operating 

expenditure; 

•  Incurring budgeted and unbudgeted capital 

expenditure; 

•  Write-downs, bad debts, asset or equity disposals 

and acquisitions; and

•  Approval of entry into contracts.

helloworldlimited.com.auTo ensure that Non-Executive Directors clearly 
understand the requirements of their role, formal letters 
of appointment are provided to them which they are 
required to countersign to acknowledge and agree their 
responsibilities and the terms of their appointment. The 
majority of the Non-Executive Directors have extensive 
knowledge of the whole or part of the Company’s 
operations. New Non-Executive Directors are provided 
with all material, relevant information and documents 
relating to the Company including the Constitution, 
group structure, financial statements and the various 
Board policies and charters and undertake an induction 
program under which they meet with each member of 
the Executive Committee (Exco) to further develop their 
understanding of the business. The Directors are provided 
with appropriate professional development opportunities 
to develop and maintain the skills and knowledge needed 
to perform their roles as directors of the Company 
effectively, including receiving presentations from 
external experts in relation economic, regulatory and 
technology related matters. 

Prior to their appointment, the Board ensures that 
appropriate checks including background and reference 
checks are conducted on candidates for the role of 
director (these may be conducted by external consultants 
and by other Directors). Candidates also meet with 
each existing director prior to the Board’s decision to 
appoint them. 

To ensure that Executive Directors clearly understand 
the requirements of the role, service contracts and 
formal job descriptions are provided to them.

Senior Executive Performance

The CEO undertakes an annual review of the performance 
of her direct reports against key performance indicators 
and provides a report to the Remuneration and 
Nominations Committee for further consideration. The 
Senior Executive review for the year ended 30 June 2015 
was undertaken througout the year in accordance with 
this process.

The Chairman undertakes an annual review of the 
performance of the CEO against key performance 
indicators and provides a report to the Remuneration 
and Nominations Committee for further consideration. 
The CEO resigned on 19 June 2015 and for this reason 
the CEO review for the year ended 30 June 2015 was 
not concluded.

2  Structure of the Board

Board composition

The Directors determine the composition and size of the 
Board in accordance with the Company’s Constitution. 
The Constitution empowers the Board to set upper and 
lower limits with the number of Directors not permitted 
to be less than three. There are currently seven Directors 
appointed to the Board. The skills, experience and 
expertise of each Director and their period of office at 
the date of the 2015 Annual Report are set out in the 
Directors’ Report on pages 10 to 14.

Under the Board Charter, the appointment and removal 
of the Company Secretary is the responsibility of the 
Board. The Company Secretary reports directly to the 
Chairman in relation to all matters relating to the proper 
functioning of the Board. 

The Company uses a Board Skills Matrix to ensure that 
its membership includes an appropriate mix of skills, 
experience and expertise and to assist in identifying 
the skills most desired in potential candidates for 
appointment to the Board. 

A summary of the skills and experience of the Directors 
is included below:

Board Skills Matrix

Travel Related Industries 

Franchise Operations 

Digital, IT

Brand Development, Marketing 

Governance & Compliance 

Professional Services 

Equity, Capital Markets, Mergers & Acquisitions 

Remuneration, Human Resources 

Executive Leadership 

Global Experience 

(Number out  
of 7 directors)

5

4

4

3

5

7

6

7

7

6

More details regarding the Directors’ qualifications, 
special responsibilities, skills and expertise (including the 
period of office held by each Director) is set out in the 
Directors’ Report on pages 10 to 14. 

43

QH Tours Ltd, Europe Voyager NV and Sintack have 
each nominated members to the current Board. Those 
nominees bring to the Board the requisite skills which 
are complementary to those of the other Directors 
and enable them to adequately discharge their 
responsibilities as Non-Executive Directors. All Directors 
bring independent judgement to bear on their decisions.

The materiality thresholds used to assess director 
independence are set out in the Board Charter. The Board 
believes that the interests of the shareholders are best 
served by:

•  the current Chairmanship and composition of the Board 
which is regarded as balanced with a complementary 
range of skills, diversity and experience as detailed in 
the Directors’ Report; and

•  the Independent Directors providing an element of 

balance as well as making a considerable contribution in 
their respective fields of expertise.

The following measures are in place to ensure the 
decision making process of the Board is subject to 
independent judgement:

•  a standard item on each Board Meeting agenda 

requires Directors to focus on and declare any conflicts 
of interest in addition to those already declared;

•  Directors are permitted to seek the advice of 

independent experts at the Company’s expense, subject 
to the approval of the Chairman;

•  all Directors must act at all times in the interests of the 

Company; and

•  Directors meet independently of executive 

management on a regular basis.

Adoption of these measures ensures that the interests of 
shareholders, as a whole, are pursued and not jeopardised 
by a lack of independence.

Director Independence

As at 30 June 2015, based on the factors relevant to 
assessing the independence of directors included in 
the ASX CGP, only two Directors, James M Millar and 
Jane McKellar, are deemed Independent Directors. The 
remainder of the Board is not technically independent 
for the following reasons:

•  Adrian John is an executive of Qantas, the ultimate 
holding company of QH Tours Ltd, a substantial 
shareholder of HLO and has a material business 
relationship with HLO as a supplier of product and a 
customer for distribution services;

•  Brett Johnson was until 31 December 2012 an 

executive of Qantas and, from 1 January 2013 has been 
paid a retainer by Qantas to be available to undertake 
certain work unrelated to HLO. Mr Johnson did not 
perform any work for Qantas during FY15 and the 
retainer terminates on 31 December 2015. Qantas 
is the ultimate holding company of QH Tours Ltd, a 
substantial shareholder of HLO and has a material 
business relationship with HLO as a supplier of product 
and a customer for distribution services;

•  Andrew Cummins was until February 2015 Chairman 
of CVC Capital Partners Pan Asian Team. CVC has 
an indirect majority interest in Europe Voyager NV, 
a substantial shareholder of HLO;

•  Peter Spathis is employed as Chief Financial Officer 
of Consolidated Travel Pty Ltd, which operates in 
the travel industry, and the Alysandratos Group of 
Companies, which includes Sintack Pty Ltd (‘Sintack’), 
a substantial shareholder of HLO; and 
•  Elizabeth Gaines is CEO of the Company.

The length of each Directors’ tenure as a director is set 
out in the Directors’ Report on pages 10 to 14.

Independent Decision Making

The Chairman and a majority of the Board are not 
independent and the Company recognises that these are 
departures from Recommendations 2.4 and 2.5 of the 
ASX CGP. 

The Board consider that Brett Johnson is the 
Director best qualified to fulfil the role of Chairman 
notwithstanding the fact that he is not technically 
independent. Mr Johnson exercises sound and 
independent judgement on all matters that come before 
the Board and acts at all times in the best interests of the 
Company. Mr Johnson is a shareholder of the Company 
and in this manner his interests are aligned with the 
interests of other shareholders. 

helloworldlimited.com.auRemuneration and Nominations Committee

Board performance

The Remuneration and Nominations Committee’s 
specific responsibilities in relation to the nomination, 
appointment and re-election of directors are set out 
in the Committee’s charter, which is available in the 
Corporate Governance section of the Company’s website.

During the reporting period, the following Non-Executive 
Directors were members of the Remuneration and 
Nominations Committee:

The Board undertakes an annual self-assessment of 
its collective performance and the performance of 
its committees, by way of a series of questionnaires 
and interviews between the Chairman and individual 
directors. The results are collated and discussed at a 
Board meeting and any action plans are documented 
together with specific performance goals which are 
agreed for the coming year.

•  A Cummins (Chairman) 
•  B Johnson
•  S Bennett (until 24 February 2015)
•  J McKellar (from 24 February 2015)
•  T Dery (until 30 September 2014) 

The terms of reference, role and responsibility of 
the Remuneration and Nominations Committee are 
consistent with ASX CGP 2.1 except that, due to the 
small number of Independent Directors, the Committee 
does not have a majority of Independent Directors 
and the Chairman is not an independent director. The 
Chairman and members are, however, considered to be 
the best qualified to serve their respective roles on the 
Committee given their background and experience.

More information regarding the Committee is set out on 
page 49 in this Corporate Governance Statement under 
the heading ‘Remunerating fairly and responsibly.’

Details of these Directors’ qualifications, their 
attendance at Remuneration and Nominations Committee 
meetings and the number of meetings held during FY15 
are set out in the Directors’ Report on pages 10 to 15. 

The Board seeks to ensure that collectively its 
membership represents an appropriate balance between 
Directors with experience and knowledge of the Company 
and Directors with an external or fresh perspective. 
It reviews the range of expertise of its members on a 
regular basis and seeks to ensure that it has operational 
and technical expertise relevant to the operations of 
the Company.

Directors are nominated, appointed and re-elected 
to the Board in accordance with the Board’s policy on 
these matters set out in the Charter, the Company’s 
Constitution and the ASX Listing Rules. In considering 
appointments to the Board, the extent to which the skills 
and experience of potential candidates complement 
those of the Directors in office is considered along with 
an assessment of the nature of the skills experience, 
expertise, diversity and other attributes which would 
benefit the Board.

The Chairman undertakes an annual assessment of the 
performance of individual directors and meets privately 
with each director to discuss this assessment. A director 
is nominated to review the individual performance of 
the Chairman and meets privately with him to discuss 
this assessment. 

The 2014 Board, Committee and Director performance 
reviews were undertaken in December 2014, in 
accordance with the process set out above, and a review 
for 2015 will be undertaken in December 2015.

Access to information

Directors may access all relevant information required to 
discharge their duties in addition to information provided 
in Board papers and regular presentations delivered by 
executive management on business performance and 
issues. With the approval of the Chairman, Directors may 
seek independent professional advice, as required, at the 
Company’s expense.

3  

 Ethical and responsible decision 
making

A Standards of Conduct Policy is in place to promote 
ethical and responsible practices and standards for 
Directors, employees and consultants of the Company in 
the discharge of their responsibilities. This Policy reflects 
the directors’ and senior executive’s intention to ensure 
that their duties and responsibilities to the Company 
are performed with the utmost integrity. A copy of the 
Standards of Conduct Policy is available to all employees 
and is also available in the Corporate Governance section 
of the Company’s website. 

Diversity 

The Board has established a Diversity Policy which 
supports the commitment of the Company to an inclusive 
workplace that embraces and promotes diversity and 
provides a framework for new and existing diversity- 
related initiatives, strategies and programs within the 
business. A copy of the policy is available in the Corporate 
Governance section of the Company’s website.

45

In accordance with the Diversity Policy and ASX CGP, 
the Board has established the following measurable 
objectives in relation to gender diversity:

•  The Board will actively seek suitable women applicants 

for Board vacancies;

•  The proportion of women on the Board should not fall 
below current levels unless a transparent process fails 
to succeed in attracting a suitable woman candidate;
•  The proportion of women reporting to the CEO should 
not fall below the current levels unless a transparent 
process fails to succeed in attracting suitable women 
candidates; and

•  HLO has developed and implemented a ‘keep in touch’ 
program for employees on maternity leave including a 
support program for transition back into the workplace. 
This entails a formal program of the relevant staff 
members meeting with their supervisor every 3 months, 
invitations to staff functions, morning teas to keep in 
touch and refresher courses offered where required.

For FY15, the Company discloses the following progress 
against these objectives:

Share trading

A Share Trading Policy is in place for directors, senior 
executives and employees. The objective of the policy is 
to minimise the risk of directors and employees who may 
hold material non-public information contravening the 
laws against insider trading, ensure the Company is able 
to meet its reporting obligations under the ASX Listing 
Rules and increase transparency with respect to trading 
in securities of the Company. A copy of the policy is 
available in the Corporate Governance section of the 
Company’s website.

Protected disclosures

The Group’s Whistleblower Policy encourages employees 
to report concerns in relation to illegal, unethical or 
improper conduct in circumstances where they may be 
apprehensive about raising their concern because of fear 
of possible adverse repercussions. The Whistleblower 
Policy is available to all HLO employees and is also 
available in the Corporate Governance section of the 
Company’s website. 

•  Jane McKellar was appointed to the Board in December 
2014 and the proportion of women directors on the 
Board has increased from the level reported for FY14; 

•  At 30 June 2015 the following was recorded:

4 

Integrity of financial reporting

The Board has an Audit Committee to assist the Board 
in the discharge of its responsibilities.

Number of women on the Board

Proportion of women reporting to the CEO

Number

2

5

%

28.6

41.7

•  The number of women reporting to the CEO has 
reduced by two due to the exit of two women 
executives. These roles have not been replaced and 
no additional executives have been appointed.

Proportion of women in the organisation

There are 1,102 women employees (representing 71.8%) 
in the Group and 34 women employees (representing 
47.2%) who report to the CEO’s direct reports. 

Gender Pay Equality 

In April 2015, the Company conducted an in-depth review 
of gender pay equality across all roles within the Group 
and the Board has endorsed a number of proposals to 
ensure that gender pay equality is enhanced, this includes 
ongoing analysis and reporting and improvements to 
Company policies and procedures.

During the reporting period, the following Non-Executive 
Directors were members of the Audit Committee

•  J M Millar (Chairman) (Independent)
•  A John
•  B Johnson
•  P Spathis (appointed in June 2015)
•  T Dery (until 30 September 2014) 
•  S Bennett (from 24 February 2015 until 18 May 2015)

The Audit Committee charter is available in the Corporate 
Governance section of the Company’s website and the 
composition, operations and responsibilities of the 
Committee are consistent with ASX CGP 4.1, except that, 
due to the small number of Independent Directors, the 
Audit Committee does not have a majority of Independent 
Directors. The members of the Audit Committee are 
however considered to be the best qualified to serve on 
the Committee given their background and experience. 
The Committee is chaired by an Independent Director who 
is not the Chairman of HLO, James M Millar.

Details of these Directors’ qualifications and attendance 
at Audit Committee meetings are set out in the Directors’ 
Report on pages 10 to 15.

helloworldlimited.com.au 
The Board and Audit Committee closely monitor the 
independence of the external and internal auditors. 
Regular reviews of the independence safeguards put in 
place by the internal and external auditors are undertaken 
including the rotation of the external audit engagement 
partner every five years.

The lead audit partner responsible for the Group’s 
external audit is required to attend each Annual General 
Meeting and to be available to answer shareholder 
questions about the conduct of the audit and the 
preparation and content of the auditor’s report.

5  Timely and balanced disclosure

The Company has a written Continuous Disclosure Policy 
in relation to the market disclosure of any information 
concerning the Group that a reasonable person would 
expect to have a material effect on the price of the 
Company’s securities in order to ensure compliance with 
its obligations under the ASX Listing Rules.

A copy of the Continuous Disclosure Policy is located 
in the Corporate Governance section of the Company’s 
website. 

6   Rights of shareholders

The HLO Shareholder Communications Policy 
promotes effective communication with the Company’s 
shareholders and encourages shareholder participation 
at Annual General Meetings. A copy of this Policy, which 
deals with communication through the ASX, the Share 
Registry, shareholder meetings and the Annual Report, 
may be found in the Corporate Governance section of the 
Company’s website. All of the Company’s announcements 
to the market may also be accessed through the 
Company’s website and the HLO Annual Reports since 
2007 are posted here.

Copies of each of the charters and policies relevant to 
the governance of the Company can also be found on the 
Company’s website. 

The Company ensures that the explanatory notes 
accompanying its Notices of Annual General Meeting 
provide shareholders with all material information in the 
Company’s possession relevant to a decision on whether 
or not to elect or re-elect a director at an Annual General 
Meeting, including a recommendation from the Board. 
These notices are available under Investor Centre and 
ASX Releases on the Company’s website. 

The Chairman ensures that shareholders are provided 
with the opportunity to question the Board concerning 
the operations of the Company at the Annual General 
Meeting and other shareholder meetings. They are also 
afforded the opportunity to question the Company’s 
auditors at that meeting concerning matters related 
to the audit of the Company’s financial statements. 
Shareholders who are unable to attend the meeting are 
provided with the opportunity to submit questions and 
comments before the meeting to the Company or to 
the auditor. 

The CEO and CFO endeavor to respond to queries from 
shareholders and analysts for information in relation 
to the Company, provided the information requested is 
not price sensitive. 

Shareholders have the option to receive communications 
from and send communications to the Company and its 
share registrar electronically if they wish to do so. They 
also have the option of voting online on resolutions to be 
put at the Company’s Annual General Meetings.

7  Recognising and managing risk

The Company has a written policy in place for the 
oversight and management of its material business 
risks. The Group takes a proactive approach to risk 
management. The Board and Audit Committee are 
primarily responsible for ensuring that risks are 
identified on a timely basis and receive an appropriate 
and measured response. A copy of the Risk Management 
Policy is located in the Corporate Governance section 
of the Company’s website.

Under the Risk Management Policy, the Board is 
responsible for 

•  Overseeing and approving the establishment and 

implementation of the Company’s risk management, 
internal controls and compliance systems; and

•  Reviewing the effectiveness of the Company’s risk 

management, internal control and compliance systems 
at least annually, and satisfying itself that management 
has developed and implemented a sound system of risk 
management and internal control; and

•  Approving the delegations of authority for day-to-day 

management of the Company’s operations. 

47

Under the Risk Management Policy, the Audit Committee 
is responsible for assisting the Board in fulfilling its 
corporate governance responsibilities with regard to:

The risk management performance of the Executive 
Risk Governance Committee and Exco are monitored by 
the Audit Committee. 

•  The reliability and integrity of information for inclusion 

in the Company’s financial statements;

•  Enterprise-wide risk management;
•  Compliance with legal and regulatory obligations, 

including audit, accounting, tax, and financial reporting 
obligations;

•  The integrity of the Company’s internal control 

framework; and

•  Safeguarding the independence of the external and 

internal auditors. 

The members of the Audit Committee are set out above 
in section 4 of this Corporate Governance Statement. 
The composition, operations and responsibilities 
of the Committee are consistent with ASX CGP 4.1, 
except that, due to the small number of Independent 
Directors, the Audit Committee does not have a 
majority of Independent Directors. The members of 
the Audit Committee are however considered to be the 
best qualified to serve on the Committee given their 
background and experience. The Committee is chaired 
by an independent director who is not the Chairman of 
HLO, James M Millar.

During the reporting period, the Company undertook 
a review of the strategic, operational, financial and 
compliance related risks facing each Business Unit, 
which included risk workshops with key executives. On 
the basis of the review, the Company has prepared an 
updated risk matrix which details the business’s key 
risks, a residual risk rating for each risk and the means 
by which the risks are managed by the Company. The risk 
matrix has been reviewed by the Audit Committee and 
will be reviewed on an annual basis. 

The Company has also established an Executive Risk 
Governance Committee comprised of members of the 
Executive Committee and other senior managers with 
responsibility for assisting the Board to ensure that 
robust risk management exists across the organisation. 
The Committee ensures that a sufficient level of risk 
analysis is applied to critical decisions and provides 
assurance to the Board that risk processes at all levels 
are effective and compliant with the Company’s Risk 
Management Policy. 

The Company’s Executive Committee (Exco) also 
plays a role in identifying, assessing, monitoring and 
managing risks. 

The Board has received a report from Management as to 
the effectiveness of the Company’s management of its 
material business risks.

The Board has also received from the CEO and CFO a 
declaration that, in their opinion, the financial records 
of the entity have been properly maintained and that 
the financial statements comply with the appropriate 
accounting standards and give a true and fair view of 
the financial position and performance of the entity and 
that the opinion has been formed on the basis of a sound 
system of risk management and internal control which 
is operating effectively.

Information in relation to the economic, environmental 
and social sustainability risks facing the Company and 
the manner in which these are managed are included in 
the Operating and Financial Review on pages 16 to 24 
of the Annual Report. 

Internal Audit

The internal audit program is an important element 
of the Company’s risk management processes. While 
the Company does not have an in-house internal audit 
function, it engages independent, expert consultants 
to conduct internal audit work on its behalf on a case 
by case basis. The consultants engaged are those 
considered on the basis of their skill set to best able 
to undertake a particular audit. Areas of focus for 
internal audits are identified by reference to the 
Company’s risk matrix. 

The findings and recommendations generated by the 
internal audits are evaluated and reviewed by the 
Executive Risk Governance Committee and Audit 
Committee. 

During the reporting period, internal audits of the 
following business functions in Australia and New 
Zealand were conducted by external consultants who 
reported to the Audit Committee:

•  Payroll; and
•  Treasury and foreign exchange accounting. 

The objective of the internal audits in both cases was 
the evaluation of the design and operating effectiveness 
of the internal controls in place to ensure that the 
functions are managed effectively and efficiently and in 
accordance with contractual terms, legal and regulatory 
requirements. 

helloworldlimited.com.auExecutive management

Remuneration packages for executive management 
are generally set to be competitive so as to both retain 
executives and attract experienced executives to the 
Company. Packages comprise a fixed (cash) element and 
variable incentive components. Payment of the variable 
components will depend on the Company’s financial 
performance and the executive’s personal performance.

An equity based remuneration scheme was approved 
by shareholders at the 2011 AGM and implemented for 
executive management during the year ended 30 June 
2011. Executive Directors participate in this scheme 
subject to shareholder approval.

The Company’s Share Trading Policy prohibits executives 
participating in the equity based remuneration scheme 
from entering into any arrangement that operates, or 
is intended to operate, to limit their exposure to risk in 
relation to the Company’s shares. 

A copy of the Share Trading Policy is available from the 
Corporate Governance section of the Company’s website.

The outcomes of the internal audits conducted 
during the reporting period, have been used to 
drive improvements in the risk management and 
internal control processes applying to the business 
functions audited. 

8   Remunerating fairly and responsibly

The HLO remuneration philosophy, objectives and 
arrangements are detailed in the Remuneration Report 
which forms part of the Directors’ Report.

Directors

The annual total of fees paid to Non-Executive Directors 
is set by the Company’s shareholders and allocated as 
Directors’ Fees and Committee Fees by the Board on the 
basis of the roles undertaken by the Directors. Full details 
of Directors’ remuneration appear in the Remuneration 
Report. These fees are inclusive of statutory 
superannuation contributions. No retirement benefits 
are paid to Non-Executive Directors and no equity-based 
remuneration scheme exists for them.

Remuneration

The Board has established a Remuneration and 
Nominations Committee to assist the Board in the 
discharge of its duties in relation to remuneration. 

The Non-Executive Directors who were members of 
the Remuneration and Nominations Committee during 
the reporting period are set above in section 2 of this 
Corporate Governance Statement. 

The Remuneration and Nominations Committee charter 
is available in the Corporate Governance section of the 
Company’s website. The composition of the Committee 
is a departure from ASX CGP 8.1 on the basis that the 
Remuneration and Nominations Committee does not have 
a majority of independent directors and the Chairman is 
not an independent director. The Chairman and members 
of the Committee are however, considered to be the 
best qualified to serve their respective roles on the 
Committee given their background and experience.

Details of the Directors’ qualifications and attendance at 
the Remuneration and Nominations Committee meetings 
are set out in the Directors’ Report on pages 10 to 15.

49

CONSOLIDATED  
INCOME STATEMENT

FOR THE YEAR ENDED 30 JUNE 2015

REVENUE 

EXPENSES

Employee benefits expenses

Advertising, selling, and marketing expenses

Communication and technology expenses

Occupancy and rental expenses

Operating expenses

Depreciation and amortisation expense

Impairment of goodwill

Gain/(loss) on disposal of investments

Share of profits of associates accounted for using the equity method

OPERATING LOSS

Finance expense

LOSS BEFORE INCOME TAX EXPENSE

Income tax expense

LOSS AFTER INCOME TAX EXPENSE

LESS PROFIT ATTRIBUTABLE TO NON-CONTROLLING INTERESTS

LOSS ATTRIBUTABLE TO OWNERS OF HELLOWORLD LIMITED

LOSS PER SHARE ATTRIBUTABLE TO OWNERS OF HELLOWORLD LIMITED

Basic loss per share (cents)

Diluted loss per share (cents)

CONSOLIDATED

2015 
$’000

2014
$’000

279,223

291,671

(122,191)

(132,527)

(75,551)

(19,139)

(12,788)

(26,005)

(13,921)

    (205,300)

340 

162 

(195,170) 

(3,227)

(198,397) 

(2,714)

(201,111)

(10)

(66,578)

(18,160)

(13,908)

(39,470)

(14,032)

(59,500)

(5,473)

165 

(57,812)

(3,354)

(61,166)

(2,077)

(63,243)

(104)

(201,121)

(63,347)

Cents

(45.66)

(45.66)

Cents

(14.38)

(14.38)

Note 

4

4

4

4

31

12

5

7

9

9

The above consolidated income statement should be read in conjunction with the accompanying notes.

helloworldlimited.com.auCONSOLIDATED STATEMENT OF 
COMPREHENSIVE INCOME

FOR THE YEAR ENDED 30 JUNE 2015

LOSS AFTER INCOME TAX EXPENSE 

OTHER COMPREHENSIVE INCOME

Items that may be reclassified to profit or loss

     Change in fair value of cash flow hedges

     Income tax on cash flow hedges

     Exchange differences on translation of foreign operations

     Exchange differences on entities disposed of taken to profit

Items that will not be reclassified to profit or loss

     Defined benefit plan actuarial gain

     Deferred tax expense on defined benefit plan

OTHER COMPREHENSIVE INCOME FOR THE YEAR, NET OF TAX

TOTAL COMPREHENSIVE LOSS FOR THE YEAR

TOTAL COMPREHENSIVE LOSS FOR THE YEAR IS ATTRIBUTABLE TO:

Owners of Helloworld Limited

Non-controlling interests

Note 

21(d)

7(c)

21(d)

21(d)

16

7(c)

CONSOLIDATED

2015 
$’000

2014
$’000

(201,111)

(63,243)

1,639 

(492) 

280  

–

521 

(344)

1,604

(2,457)

873 

1,283 

725 

2,080 

(494)

2,010

(199,507)

(61,233)

(199,517)

(61,337)

10 

104 

(199,507)

(61,233)

The above consolidated statement of comprehensive income should be read in conjunction with the accompanying notes.

51

 
CONSOLIDATED STATEMENT OF 
FINANCIAL POSITION

AS AT 30 JUNE 2015

CURRENT ASSETS

Cash and cash equivalents

Trade and other receivables

Inventories

Derivative financial instruments

Income tax receivable

TOTAL CURRENT ASSETS

NON-CURRENT ASSETS

Investments accounted for using the equity method

Investment properties

Property, plant and equipment

Intangible assets

Deferred tax asset

Defined benefit plan

Other non-current assets

TOTAL NON-CURRENT ASSETS

TOTAL ASSETS

CURRENT LIABILITIES

Trade and other payables

Borrowings

Provisions

Deferred revenue

Derivative financial instruments

Income tax payable

TOTAL CURRENT LIABILITIES

NON-CURRENT LIABILITIES 

Borrowings

Deferred tax liability

Provisions

Other non-current liabilities

TOTAL NON-CURRENT LIABILITIES 

TOTAL LIABILITIES

NET ASSETS

EQUITY

Issued capital

Reserves

Accumulated losses

Equity attributable to the owners of Helloworld Limited

Non-controlling interest

TOTAL EQUITY

Note 

CONSOLIDATED

2015 
$’000

2014
$’000

10

11

24

12

13

14

15

16

17

18

19

20

24

18

15

19

21

21

21

176,141 

104,869 

93 

1,627

305 

184,320 

105,470 

109 

–

– 

283,035 

289,899 

460 

175 

16,916 

161,404 

5,242 

3,062 

802 

188,061 

471,096 

942 

175 

20,506 

360,481 

7,205 

2,910 

1,121  

393,340 

683,239

183,609 

197,382 

– 

13,051 

69,294 

37 

– 

892 

12,752 

66,019 

2,710

19 

265,991 

279,774 

23,245 

23,345 

295 

1,430 

2,659 

27,629 

293,620

177,476 

278,755 

161,636 

(263,014)

177,377 

99 

– 

1,370 

1,762 

26,477 

306,251

376,988

278,822

160,164

(62,070)

376,916

72

177,476 

376,988

The above statement of financial position should be read in conjunction with the accompanying notes.

helloworldlimited.com.auCONSOLIDATED STATEMENT OF 
CHANGES IN EQUITY

FOR THE YEAR ENDED 30 JUNE 2015

Balance at 30 June 2014

278,822

160,164 

(62,070)

376,916

72

376,988 

Issued
capital 
$’000

Reserves 
$’000

Retained 
Profits/ 
(Accumulated 
Losses)
$’000

278,822 

159,899 

1,894 

–

(63,347)

424 

1,586 

Non-
controlling 
Interests 
$’000

Total  
Equity 
$’000

1,268 

441,883 

104 

(63,243)

–

2,010 

Total  
$’000

440,615

(63,347)

2,010

424 

(61,761)

(61,337)

104

(61,233)

–

(2,203)

(2,203)

(246)

87 

–

–

–

–

–

–

–

–

(246)

87

–

–

–

–

–

–

8 

(324)

(984)

(2,203)

(246)

87

8

(324) 

(984)

278,822

160,164 

(62,070)

376,916

–

(201,121)

(201,121)

1,427

177 

1,604

72

10

–

376,988 

(201,111)

1,604

1,427  

(200,944)

(199,517)

10

(199,507)

CONSOLIDATED  
$’000

Balance at 1 July 2013

(Loss)/profit after income tax

Other comprehensive income 

TOTAL COMPREHENSIVE INCOME/
(LOSS) FOR THE YEAR

Transactions with owners in their capacity 
as owners net of tax:

Dividends paid1

Long term incentive plan

  Shares purchased on the market

  Expensed during the year

Transactions with non-controlling interests:  

Acquisitions

Dividends paid

Disposals

Balance at 1 July 2014

(Loss)/profit after income tax

Other comprehensive income 

TOTAL COMPREHENSIVE INCOME/
(LOSS) FOR THE YEAR

Transactions with owners in their capacity 
as owners net of tax:

Long term incentive plan

   Shares purchased on market

   Expensed during the year

Share buy-back program

Transactions with non-controlling interests:

Acquisitions

Return of capital

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(67)

–

–

(45) 

90

– 

–

–

–

–

–

–

–

(45)

90

(67)

–

–

BALANCE AT 30 JUNE 2015

278,755 

161,636 

(263,014)

177,377

1   Dividends were paid from the retained earnings of the parent company, Helloworld Limited.

The above statement of changes in equity should be read in conjunction with the accompanying notes

–

–

–

37 

(20)

99

(45) 

90

(67) 

37 

(20)

177,476 

53

  
CONSOLIDATED STATEMENT OF 
CASH FLOWS

FOR THE YEAR ENDED 30 JUNE 2015

CASH FLOWS FROM OPERATING ACTIVITIES

Receipts from customers (inclusive of GST)

Payments to suppliers (inclusive of GST)

Interest received

Interest paid

Income taxes paid

NET CASH INFLOW/(OUTFLOW) FROM OPERATING ACTIVITIES

23

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for property, plant and equipment

Payments for intangibles

Payments for investments in controlled entities

Proceeds from disposals of investments, net of client cash disposed

Proceeds from disposal of property, plant and equipment

Proceeds from disposal of intangibles

Dividends paid to minority shareholder

Contributions from minority shareholder

Dividends received from associates

NET CASH OUTFLOW FROM INVESTING ACTIVITIES

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from borrowings

Repayment of borrowings

Purchase of shares on market

Dividends paid

Borrowing costs paid and capitalised

NET CASH USED IN FINANCING ACTIVITIES

Net decrease in cash and cash equivalents

Cash and cash equivalents at the beginning of the financial year

Effects of exchange rate changes on cash and cash equivalents

CONSOLIDATED

2015 
$’000

2014
$’000

Note

2,511,880 

2,731,200

(2,507,646)

(2,757,048)

4,362 

(2,533) 

(1,350) 

4,713 

(2,853) 

(11,797) 

– 

2,105 

60 

– 

– 

17 

574

5,073

(2,350)

(7,720)

(30,845)

(3,696)

(9,331)

(1,786)

(3,016)

200 

84 

(324)

8 

48 

8

(11,894) 

(17,813)

1,008

(1,900) 

(105) 

– 

(68) 

(1,065) 

(8,246) 

184,320 

67 

3,675 

(4,963)

(246)

(2,203)

(1,143)

(4,880)

(53,538)

234,934

2,924

CASH AND CASH EQUIVALENTS AT THE END OF THE YEAR

10

176,141 

184,320

For information on the Group’s non-cash financing and investing activities refer to note 23 in the financial statements.

The above statement of cash flows should be read in conjunction with the accompanying notes.

helloworldlimited.com.auNOTES TO THE  
FINANCIAL STATEMENTS

1. Reporting entity

Helloworld Limited (“HLO” or the Company) is a 
company limited by shares incorporated and domiciled 
in Australia whose shares are publicly traded on 
the ASX. The consolidated financial statements 
for the year ended 30 June 2015 comprises Stella 
Travel Services Holdings Pty Limited (STSH), 
as the accounting parent, and its subsidiaries 
(together referred to as “HLO”, the “Group” or the 
“Consolidated Entity”).

The financial statements of the Group for the year 
ended 30 June 2015 were authorised for issue in 
accordance with a resolution of the directors on 
28 August 2015. The directors have the power to 
amend and reissue the financial statements.

The nature of the operations and principal activities 
of the Group are described in the Directors’ Report. 
HLO is a for-profit entity.

2. Basis of preparation

(a)   Statement of compliance

These general purpose financial statements have been 
prepared in accordance with Australian Accounting 
Standards (AASBs) (including Australian Accounting 
Interpretations) adopted by the Australian Accounting 
Standards Board (AASB) and the Corporations Act 2001. 
The consolidated financial statements of the Group 
comply with International Financial Reporting Standards 
(IFRS) and interpretations adopted by the International 
Accounting Standards Board (IASB).

(b)  Historical cost convention

These financial statements have been prepared on a 
historical cost basis, except for:

•  available for sale financial assets, financial assets 
and liabilities (including derivative instruments), 
certain classes of property, plant and equipment and 
investment property measured at fair value;

•  assets held for sale – measured at fair value less cost 

of disposal; and

•  retirement benefit obligations – plan assets measured 

at fair value.

(c)  Functional and presentation 
currency

The consolidated financial statements are presented in 
Australian dollars, which is the Group’s functional and 
presentation currency.  Items included in the financial 
statements of each of the Group’s entities are measured 
using the currency of the primary economic environment 
in which the entity operates (“the functional currency”). 

(d)  Rounding of amounts

The Company is of a kind referred to in Australian 
Securities & Investments Commission Class Order (CO) 
98/100 and in accordance with the CO, amounts in the 
financial statements and Directors’ Report have been 
rounded to the nearest thousand dollars, or in certain 
cases the nearest dollar.

(e)  Comparative periods

Where necessary, comparative figures have been 
adjusted to conform with changes in presentation in the 
current period.

(f)  Use of critical accounting estimates 
and judgements

The preparation of financial statements requires 
management to make estimates, judgements and 
assumptions that affect the application of accounting 
policies and the reported amounts of assets, liabilities, 
income and expenses. Actual results may differ from 
these estimates. Estimates and underlying assumptions 
are reviewed on an ongoing basis. Revisions to accounting 
estimates are recognised in the period in which the 
estimate is revised and in any future periods affected.

Significant accounting estimates and 
assumptions

Impairment of goodwill and intangibles with 

(i) 
indefinite useful lives

The Group determines whether goodwill and intangibles 
with indefinite useful lives are impaired at least on 
an annual basis. This requires an estimation of the 
recoverable amount of the cash-generating units (CGUs) 
to which the goodwill and intangibles with indefinite 
useful lives are allocated.

55

The key assumptions used in this estimation of 
recoverable amount of goodwill and intangibles with 
indefinite useful lives are outlined in note 14.

(ii)  Commission revenue

The Group estimates override commission revenue 
generated by airlines and leisure partners. The 
commission revenue accrual process is inherently 
judgemental and is impacted significantly by factors 
which are not completely under the control of HLO. 
These factors include:

•  a significant portion of commission contract periods 
do not correspond to the Group’s financial year end. 
Judgements and estimation techniques are required 
to determine anticipated future flown revenues 
over the remaining contract year and the associated 
commission rates applicable to these forecast levels;
•  the differing commencement dates of the commission 

contracts mean that commissions may have to be 
estimated for contracts for which the applicable 
commission rates have not been finalised and agreed 
between the parties; and

•  periodic renegotiation of terms and contractual 

arrangements with the suppliers of travel products 
may result in additional volume/incentives, rebates 
or other bonuses being received which relate to 
past performance and are not specified in existing 
contracts.

(iv)  Accounting for the GST legal case

The Group was previously involved in a legal case with 
the Australian Taxation Office in relation to a GST 
matter, which was resolved in October 2014. Additional 
information in relation to the matter is disclosed in 
note 7(g).

3. Significant accounting policies

The principle accounting policies adopted in the 
preparation of these consolidated financial statements 
are set out below. These policies have been consistently 
applied to all the years presented, unless otherwise stated. 
The financial statements are for the consolidated entity 
consisting of Helloworld Limited and its controlled entities.

(a)  Principles of consolidation

(i)  Reverse Acquisition Accounting
On 30 September 2010, HLO (at the time JTL) completed 
a Merger with Stella Travel Services Holdings Pty Limited 
(STSH). In accordance with accounting standards, this 
merger has been accounted for as a reverse acquisition 
business combination. This reverse acquisition business 
combination supersedes the reverse acquisition business 
combination that arose from the Merger of Helloworld 
Limited (at the time JTL), Qantas Holidays Limited and 
QBT Pty Limited in July 2008.

The accounting policy for commission revenue, incentives 
and rebates is set out in note 3(e).

In applying the requirements of AASB 3 Business 
Combinations to the Group:

(iii)  Defined Pension benefits

The present value of pension obligations depends on a 
number of factors that are determined on an actuarial 
basis using a number of assumptions. The assumptions 
used in determining the net cost (income) for pensions 
include the discount rate. Any changes in these 
assumptions will impact the carrying amount of the 
pension obligations.

The Group determines the discount rate at the end of 
each year. This is the interest rate that should be used to 
determine the present value of the estimated future cash 
outflows expected to be required to settle the pension 
obligations. In determining the appropriate discount 
rate the Group considers the interest rates of Australian 
Dollar corporate bonds, and that have terms to maturity 
approximating the terms of the related pension liability. 
Other key assumptions for pension obligations are 
based in part on current market conditions. Additional 
information is disclosed in note 16.

(i) 

(ii) 

 Helloworld Limited is the legal parent entity to the 
Group; and
 STSH, which is neither the legal parent nor legal 
acquirer, is deemed to be the accounting acquirer.

The consolidated financial information incorporated the 
assets and liabilities of all entities deemed to be acquired 
by STSH including Helloworld Limited and its controlled 
entities and the results of these entities for the period 
from which those entities are accounted for as being 
acquired by STSH. The assets and liabilities of Helloworld 
Limited and its controlled entities acquired by STSH were 
recorded at fair value whilst the assets and liabilities 
of STSH and its controlled entities were maintained at 
their book value. The impact of all transactions between 
entities in the Group were eliminated in full.

AASB 3 Business Combinations requires that 
consolidated financial statements prepared following 
a reverse acquisition shall be issued under the name of 
the legal parent (i.e. HLO), but be a continuation of the 
financial statements of the legal subsidiary (i.e. STSH, 
the acquirer for accounting purposes).

helloworldlimited.com.au(ii)  Subsidiaries included in the 
financial report
The consolidated financial statements incorporate the 
assets and liabilities of all subsidiaries of Helloworld 
Limited as at 30 June 2015 and the results of all 
subsidiaries for the year then ended. Helloworld Limited 
and its subsidiaries together are referred to in this 
financial report as the Group or the consolidated entity.

Subsidiaries are all entities (including structured entities) 
over which the Group has control. The Group controls 
an entity when the Group is exposed to, or has rights to, 
variable returns from its involvement with the entity and 
has the ability to affect those returns through its power 
to direct the activities of the entity.

Subsidiaries are fully consolidated from the date on 
which control is transferred to the Group. They are 
de-consolidated from the date that control ceases.

The acquisition method of accounting is used to account 
for business combinations by the Group (refer to 
note 31).

Intercompany transactions, balances and unrealised 
gains on transactions between Group companies are 
eliminated. Unrealised losses are also eliminated unless 
the transaction provides evidence of the impairment of 
the asset transferred. Accounting policies of subsidiaries 
have been changed where necessary to ensure 
consistency with the policies adopted by the Group.

Non-controlling interests in the results and equity of 
subsidiaries are shown separately in the consolidated 
income statement, consolidated statement of 
comprehensive income, consolidated statement of 
changes in equity and the consolidated statement of 
financial position respectively.

Investments in subsidiaries are accounted for at cost in 
the separate financial statements of Helloworld Limited 
and other individual entity financial statements within 
the Group.

(iii)  Accounting for associates
Associates are all entities over which the Group has 
significant influence but not control or joint control, 
generally accompanying a shareholding of between 20% 
and 50% of the voting rights. Investments in associates 
are accounted for using the equity method of accounting, 
after initially being recognised at cost. The Group’s 
investment in associates includes goodwill (net of any 
accumulated impairment loss) identified on acquisition.

The Group’s share of its associates’ post-acquisition 
profits or losses is recognised in profit or loss, and 
its share of post-acquisition movements in reserves 
is recognised in other comprehensive income. The 
cumulative post-acquisition movements are adjusted 
against the carrying amount of the investment. 
Dividends receivable from associates are adjusted 
against the carrying amount of the investment.

When the Group’s share of losses in an associate equals 
or exceeds its interest in the associate, including any 
other unsecured long-term receivables, the Group does 
not recognise further losses, unless it has incurred 
obligations or made payments on behalf of the associate. 
The Group reviews the carrying value of the investment 
in associates for impairment annually. Any identified 
impairment is recorded as an impairment charge in the 
profit or loss.

Unrealised gains on transactions between the Group 
and its associates are eliminated to the extent of the 
Group’s interest in the associates. Unrealised losses 
are also eliminated unless the transaction provides 
evidence of an impairment of the asset transferred. 
Accounting policies of associates have been changed 
where necessary to ensure consistency with the policies 
adopted by the Group.

(iv)  Changes in ownership interests
The Group treats transactions with non-controlling 
interests that do not result in a loss of control as 
transactions with equity owners of the Group. A change 
in ownership interest results in an adjustment between 
the carrying value of the controlling and non-controlling 
interests to reflect their relative interests in a subsidiary. 
Any difference between the amount of the adjustment to 
non-controlling interests and any consideration paid or 
received is recognised in a separate reserve within equity 
attributable to owners of Helloworld Limited.

When the Group ceases to have control, joint control or 
significant influence, any retained interest in the entity 
is remeasured to its fair value with the change in carrying 
amount recognised in profit or loss. The fair value is the 
initial carrying amount for the purposes of subsequently 
accounting for the retained interest as an associate, 
joint venture or financial asset. In addition, any amounts 
previously recognised in other comprehensive income in 
respect of that entity are accounted for as if the Group 
had directly disposed of the related assets or liabilities. 
This may mean that amounts previously recognised in 
other comprehensive income are reclassified to profit 
or loss.

57

If the ownership interest in a joint arrangement or an 
associate is reduced but joint control or significant 
influence is retained, only a proportionate share of the 
amounts previously recognised in other comprehensive 
income are reclassified to profit or loss where 
appropriate.

(b)  New and amended standards

(i)  New and amended standards adopted 
by the Group
The Group has applied the following standards and 
amendments for the first time for its annual reporting 
period commencing 1 July 2014:

•  AASB 2012-3 Amendments to Australian Accounting 
Standards - Offsetting Financial Assets and Financial 
Liabilities

•  AASB 2013-3 Amendments to AASB 136 - Recoverable 

Amount Disclosures for Non-Financial Assets

•  Interpretation 21 Levies
•  AASB 2014-1 Amendments to Australian Accounting 

Standards (Parts A to C)

•  Annual Improvements to IFRSs 2010-2012 Cycle.

The adoption of these standards did not have any impact 
on the current period or any prior period and is not likely 
to affect future periods.

(ii)  New standards and interpretations not 
yet adopted
Certain new accounting standards and interpretations 
have been published that are not mandatory for the 
30 June 2015 reporting period and have not been 
early adopted by the Group. The following accounting 
standards are most relevant to the Group:

AASB 9 Financial Instruments

AASB 9 Financial Instruments addresses the 
classification, measurement and de-recognition of 
financial assets and financial liabilities, partially 
replacing AASB 139 Financial instruments: Recognition 
and measurement. This standard is available for early 
adoption however will not become mandatory for the 
Group’s financial statements until the year ended 
30 June 2019. The Group has not yet decided when to 
adopt AASB 9 and has not yet determined the potential 
effect of the standard.

AASB 15 Revenue from Contracts with Customers

The AASB has issued a new standard for the recognition 
of revenue. This will replace AASB 118 Revenue, which 
covers contracts for goods and services and AASB 111 
Construction Contracts, which covers construction 
contracts.  The new standard is based on the principle that 
revenue is recognised when control of a good or service 
transfers to a customer.  The notion of control in AASB 15 
replaces the existing notion of risks and rewards.

The standard is applicable to reporting periods ending 
30 June 2018. The standard permits a modified 
retrospective approach for the adoption. Under this 
approach entities will recognise transitional adjustments 
in retained earnings on the date of initial application 
without restating the comparative period. The Group will 
only need to apply the new rules to existing contracts that 
are not completed as of the date of initial application.

The Group has not yet decided when to adopt AASB 15 
and has not yet determined the potential impact of 
the standard.

There are no other standards that are not yet effective 
and that are expected to have a material impact on the 
Group in the current or future reporting periods and on 
foreseeable future transactions. 

(c)  Segment reporting

The Group determines and presents Operating 
Segments based on the information that is internally 
provided to the Board, who are the Group’s chief 
operating decision makers.

An Operating Segment is a component of the Group 
that engages in business activities from which it may 
earn revenues and incur expenses, including revenues 
and expenses that relate to transactions with any of the 
Group’s other components. The operating results of each 
segment are regularly reviewed by the Company’s Board 
to make decisions about resources to be allocated to 
the segment and assess its performance, and for which 
discrete financial information is available.

Corporate charges are only allocated to Operating 
Segments to the extent that they are considered part of 
the core operations of any segments.

helloworldlimited.com.au(d)  Foreign currency translation

(i)  Transactions and balances
Foreign currency transactions are translated to the 
functional currency at the rates of exchange prevailing 
at the date of each transaction. At balance date, 
amounts receivable and payable in foreign currencies 
are translated at the rates of exchange prevailing at 
that date. Exchange rate differences resulting from the 
settlement of such transactions and from translation 
of monetary assets and liabilities are recognised in 
the income statement in the year in which they occur, 
except where they are deferred in equity if they relate to 
qualifying cashflow hedges and qualifying net investment 
hedges or are attributable to part of the net investment 
in a foreign operation. Foreign exchange gains and 
losses that relate to borrowings are presented in the 
income statement within finance costs. All other foreign 
exchange gains or losses are presented in the income 
statement on a net basis within other income or expense. 
Translation differences on assets and liabilities carried 
at fair value are reported as part of the fair value gain 
or loss.  Non-monetary assets and liabilities that are 
measured in terms of historical cost in a foreign currency 
are translated using the exchange rate at the date of 
the transaction. Non-monetary assets and liabilities 
denominated in foreign currencies that are stated at 
fair value are translated to Australian dollars at foreign 
exchanges rates prevailing at the dates the fair value 
was determined. All foreign exchange gains/losses are 
presented in the income statement within revenue or 
other expenses. Translation differences on assets and 
liabilities carried at fair value are reported as part of the 
fair value gain or loss.

Investments in foreign operations
(ii) 
The results and financial position of foreign operations 
that have a functional currency different from 
the presentation currency are translated into the 
presentation currency as follows:

•  assets and liabilities for each consolidated statement 
of financial position presented are translated at the 
closing exchange rate of the reporting date;
•  income and expenses for each consolidated 

income statement and consolidated statement of 
comprehensive income are translated at average 
exchange rates, which approximate the rate at the date 
of the transaction; and

•  all resulting exchange differences are recognised in 

other comprehensive income.

On consolidation, exchange differences arising from 
the translation of any net investment in foreign entities 
are recognised in other comprehensive income. When 
a foreign operation is sold, the associated exchange 
differences are reclassified to profit or loss. Goodwill 
and fair value adjustments arising on the acquisition of a 
foreign operation are treated as assets and liabilities of 
the foreign operation and translated at the closing rate.

(e)  Revenue recognition

The principal activities of the Group are those of 
acting as an agent for tour, travel and accommodation 
providers for which the Group earns service revenue 
predominantly in the form of commissions, incentives 
and rebates.

Revenue is recognised and measured at the fair value 
of the consideration received or receivable. Amounts 
disclosed as revenue are net of returns, trade allowances, 
rebates and amounts collected on behalf of third parties.

The Group recognises revenue when the amount of 
revenue can be reliably measured, it is probable that 
future economic benefits will flow to the entity and 
specific criteria have been met for each of the Group’s 
activities as described below:

(i)  Rendering of services

Commission from the arrangement of tours, travel and 
travel-related products

Commissions from the arrangement of tours and 
travel are recognised when tickets, itineraries or travel 
documents are issued, consistent with an agency 
relationship. Revenue is recognised as the net amount of 
commission received or receivable by the Group.

Commissions from the arrangement of airline tickets 
are recognised when the tickets are issued. Revenue is 
disclosed as the net amount of commission received or 
receivable by the Group.

Commissions from travel-related products (e.g. insurance 
and foreign currency purchasing services) and incentives 
from suppliers are recognised as revenue when they are 
earned and the amount can be reliably measured. Revenue 
is disclosed as the gross amount of income received or 
receivable by the Group.

59

Override Commission Revenue

The Group recognises override commission revenue 
once it is contractually entitled to receive this. Generally, 
override commission revenue is recognised once the 
passenger has flown/departed (for air and cruise) or the 
passenger has commenced their hotel stay.

There are separate contractual agreements with each 
supplier and the contractual periods of these agreements 
vary depending on the supplier. For example, some 
suppliers operate on a January to December contract 
period whilst others may be April to March or July to June.

Override commission revenue is calculated for the 
contract period, based on value of “Eligible Travel” during 
the period and the “Override Rates” in the each of the 
supplier contracts.

•  The definition of Eligible Travel varies by supplier and 
is defined in each supplier contract. Eligible Travel for 
the financial year is calculated by the Group based on 
detailed booking information and is reviewed in light of 
current booking trends and historical information.
•  The Override Rates applied to calculate the override 
commission revenue are specified in each supplier 
contract and often there are tiered override earning 
rates based on differing levels of Eligible Travel 
sales being achieved for the contractual period 
(i.e. performance tiers). In order to estimate the 
appropriate Override Rate, the expected Eligible 
Travel sales for the contract period are estimated and 
compared to the performance tiers. These forecasts 
are based on actual sales, forecast bookings and 
historical trends. In some instances judgement may 
be required if a performance tier is close to being 
achieved or missed. This is reviewed in light of current 
sales trends and forecast sales and the rates are 
adjusted as required.

Override commission revenue is disclosed as the gross 
amount of override commissions received or receivable 
by the Group.

Other revenue

Franchise, agency and license fees are recognised on 
a straight-line basis over the term of the agreement. 
Revenue is disclosed as the gross amount of fees 
received by the Group.

In relation to marketing activities and conferences 
where a principal rather than agency relationship exists, 
amounts charged to third parties for advertising and 

marketing contributions are recognised as revenue while 
associated operating expenses are recorded within 
advertising, marketing and selling expenses.

(ii)  Dividends
Dividend revenue is recognised when the Group’s right 
to receive the payment is established. This applies even 
if the dividend is paid out of pre-acquisition profits. 
However, the investment may need to be tested for 
impairment as a consequence.

(iii)  Finance income
Finance income comprises interest income on funds 
invested (including available-for-sale financial assets). 
Interest income is recognised as it accrues in revenue, 
using the effective interest method.

(f)  Cash and cash equivalents

Cash and cash equivalents in the statement of financial 
position comprise cash at bank and in hand and short-
term deposits that are readily convertible to known 
amounts of cash and which are subject to an insignificant 
risk of changes in value.

For the purposes of the statement of cash flows, 
cash and cash equivalents consist of cash and cash 
equivalents as defined above.

Client cash includes all monies entrusted to the Group 
by intending travellers or customers prior to travelling.  
In Australia, client cash is deposited into an account 
held exclusively for client funds, separate to the general 
funds of the entity.

(g)  Trade and other receivables

Trade receivables are recognised initially at fair value 
and subsequently measured at amortised cost using the 
effective interest method, less provision for impairment. 
Trade receivables are generally collected within 30 to 
60 days. They are presented as current assets unless 
collection is not expected within 12 months from the 
reporting date. Bad debts are written off as incurred. 
Non-current receivables are carried at the present value 
of future net cash inflows expected to be received.

Collectability of trade receivables is reviewed on an 
ongoing basis at an operating unit level. Individual debts 
that are known to be uncollectable are written off 
when identified. An impairment provision is recognised 
when there is objective evidence that the Group will 
not be able to collect the receivable. The amount of 

helloworldlimited.com.authe impairment loss is the receivable carrying amount 
compared to the present value of the estimated future 
cash flows, discounted at the original effective interest 
rate. The amount of the impairment loss is recognised 
in profit or loss within other expenses. Subsequent 
recoveries of amounts previously written off are 
credited against other expenses in profit or loss.

De-recognition

An item of property, plant and equipment is de-
recognised upon disposal or when no further future 
economic benefits are expected from its use.

Gains and losses on disposals are determined by 
comparing proceeds with the asset carrying amount. 
These are included in the income statement.

(h)  Prepayments

Prepayments consist of travel products purchased for 
bookings that have not yet been ticketed and prepaid 
operating expenditure. Prepayments of travel products 
are recognised as part of the net amount of commissions 
received in the income statement at the ticketing date 
of the applicable booking, in line with the revenue 
recognition policy. Other amounts included in the balance 
of prepayments relate to prepaid operating expenditure.

(i)  Property, plant and equipment

Property, plant and equipment is stated at historical 
cost less accumulated depreciation and any accumulated 
impairment losses. Subsequent costs are included in 
the assets carrying amount or recognised as separate 
asset as appropriate, only when it is probable that 
future economic benefits associated with the item 
will flow to the Group and the cost of the item can be 
measured reliably. The carrying amount of any component 
accounted for as a separate asset is derecognised 
when replaced. All other repairs and maintenance are 
recognised in profit or loss as incurred.

Depreciation is calculated on a straight-line basis over 
the estimated useful life of the specific asset as follows:

•  Freehold buildings – 40 years
•  Office equipment – 2.5 to 10 years
•  Leasehold improvements – term of lease
•  Leased plant and equipment – term of lease

The assets’ residual values, useful lives and depreciation 
methods are reviewed, and adjusted if appropriate, 
at each financial year end on a prospective basis. An 
asset’s carrying amount is written down immediately if 
the asset’s carrying value is greater than its estimated 
recoverable amount.

Cost associated with make-good provisions are 
capitalised into the cost of leasehold improvements and 
amortised over the corresponding term of lease.

(j)  Leases

The determination of whether an arrangement is or 
contains a lease is based on the substance of the 
arrangement and requires an assessment of whether 
the fulfilment of the arrangement is dependent on the 
use of a specific asset or assets and the arrangement 
conveys a right to use the asset.

Finance leases, which transfer to the Group substantially 
all the risks and benefits incidental to ownership of the 
leased items, are capitalised at the inception of the lease 
at the fair value of the leased property or, if lower, at the 
present value of the minimum lease payments. Lease 
payments are apportioned between the finance charges 
and reduction of the lease liability so as to achieve a 
constant rate of interest on the remaining balance of the 
liability. Finance charges are recognised as an expense in 
profit or loss.

Capitalised leased assets are depreciated over the 
shorter of the estimated useful life of the asset and the 
lease term if there is no reasonable certainty that the 
Group will obtain ownership by the end of the lease term.

Leases in which a significant portion of the risks and 
rewards of ownership are not transferred to the Group as 
lessee are classified as operating leases.

Operating lease payments are recognised as an expense 
in the income statement on a straight-line basis over the 
lease term. Operating lease incentives are recognised as 
a liability when received and subsequently recognised as 
a reduction in the rental expense over the lease term.

(k)  Investment property

Investment property is held for long term rental yields 
and is not occupied by the Group. Investment property 
is carried at fair value. When measuring the fair value of 
investment property the Group ensures that the fair value 
reflects, among other things, rental income from current 
leases and other assumptions that market participants 
would use when pricing the investment property under 
current market conditions. Changes in fair values are 
recorded in profit or loss as part of other income.

61

(l) 

Intangible assets

Intangible assets acquired separately or in a business 
combination are initially measured at cost. The cost of 
an intangible asset acquired in a business combination 
is its fair value as at the date of acquisition. Following 
initial recognition, intangible assets are carried at cost 
less any accumulated amortisation and any accumulated 
impairment losses. Internally generated intangible assets, 
excluding capitalised software development costs, are 
not capitalised and expenditure is charged against profit 
or loss in the year in which the expenditure is incurred. 

The useful lives of intangible assets are assessed to be 
either finite or indefinite. Intangible assets with finite 
lives are amortised over the useful life and tested for 
impairment whenever there is an indication that the 
intangible asset may be impaired. The amortisation 
period and the amortisation method for an intangible 
asset with a finite useful life are reviewed at least at each 
financial year end.

Intangible assets with indefinite useful lives are tested 
for impairment annually either individually or at the CGU 
level. These intangibles are not amortised. The useful life 
of an intangible asset with an indefinite life is reviewed 
each reporting period to determine whether indefinite 
life assessment continues to be supportable. If not, the 
change in the useful life assessment from indefinite 
to finite is accounted for as a change in an accounting 
estimate and is applied prospectively.

(i)  Goodwill
All business combinations are accounted for by applying 
the acquisition method, including those using the reverse 
acquisition accounting method. Goodwill represents the 
difference between the cost of the acquisition and the 
fair value of the net identifiable assets acquired. Goodwill 
is measured at cost less accumulated impairment losses 
measured as per the methodology outlined in note 14. 

(ii)  Software and website development 
costs 
An intangible asset arising from development 
expenditure on an internal project is recognised only 
when the Group can demonstrate the technical feasibility 
of completing the intangible asset so that it will be 
available for use or sale, its intention to complete and its 
ability to use or sell the asset, how the asset will generate 
future economic benefits, the availability of resources 
to complete the development and the ability to measure 
reliably the expenditure attributable to the intangible 

asset during its development. Costs capitalised include 
external direct costs of materials and service, and direct 
payroll and payroll related costs of employees’ time spent 
on the project.

Following the initial recognition of the development 
expenditure, the cost model is applied requiring the asset 
to be carried at cost less any accumulated amortisation 
and accumulated impairment losses. Any expenditure 
so capitalised is amortised over the period of expected 
benefits from the related project.

The carrying value of an intangible asset arising from 
development expenditure is tested for impairment 
annually when the asset is not yet in use, or more 
frequently when an indication of impairment arises during 
the reporting period.  Once in use, software and website 
development costs are depreciated over 2.5 to 5 years.

(iii)  Brand names and trademarks
Brand names and trademarks that have finite lives are 
amortised on a straight-line basis over their estimated 
useful lives in accordance with the estimated timing of 
benefits expected to be received from those assets.  The 
amortisation period for finite life trademarks that are 
being amortised is between 7.3 and 20 years.

(iv)  Franchise systems
Franchise systems are the integrated system of methods, 
procedures, techniques and other systems which, 
together with a network of franchisees, facilitate the day-
to-day running of a franchise business.

Franchise systems include access to products/ inventory, 
brands, marketing, advertising, promotional techniques, 
training and operational manuals of the network. Due 
to the inter-relationship between the component 
items of a franchise system as detailed above, the 
Group considers that these complementary assets are 
likely to have similar useful lives and are recorded as a 
single identifiable asset in accordance with accounting 
standards. The Group considers that franchise systems 
have an indefinite useful life.

(m)  Impairment of assets

The carrying amounts of the Group’s non-financial 
assets are reviewed at each reporting date to determine 
whether there is any indication of impairment. If any such 
indication exists, then the asset’s recoverable amount 
is estimated. For goodwill and intangible assets that 
have indefinite lives or are not yet available for use, the 

helloworldlimited.com.aurecoverable amount is estimated each year at the same 
time or more frequently if events or circumstances 
indicate that the carrying amount may not be recoverable.

The recoverable amount of an asset, or the cash 
generating unit (CGU), is the greater of its value in use 
and its fair value less costs of disposal. In assessing value 
in use, the estimated future cash flows are discounted 
to their present value using a pre-tax discount rate that 
reflects current market assessments of the time value of 
money and the risks specific to the asset. For the purpose 
of impairment testing, assets are grouped together into 
the smallest group of assets that generates cash inflows 
from continuing use that are largely independent of the 
cash inflows of other assets or groups of assets (CGUs). 
The goodwill acquired in a business combination, for 
the purpose of impairment testing, is allocated to CGUs 
that are expected to benefit from the synergies of the 
combination.

An impairment loss is recognised if the carrying amount 
of an asset or its CGU exceeds its recoverable amount. 
Impairment losses are recognised in the income 
statement. Impairment losses recognised in respect of 
CGUs are allocated first to reduce the carrying amount 
of any goodwill allocated to the units and then to reduce 
the carrying amount of the other assets in the unit 
(group of units) on a pro rata basis. An impairment loss 
in respect of goodwill is not reversed. In respect of other 
assets, impairment losses recognised in prior periods are 
assessed at each reporting date for any indications that 
the loss has decreased or no longer exists. An impairment 
loss is reversed if there has been a change in the 
estimates used to determine the recoverable amount.

(n)  Investments and other financial 
assets

Investments and other financial assets are categorised 
as financial assets at fair value through profit or loss, 
loans and receivables, held-to-maturity investments 
or available for sale financial assets. The classification 
depends on the purpose for which the investments were 
acquired. Classification is re-evaluated at each financial 
year end, but there are restrictions on reclassifying to 
other categories.

When financial assets are recognised initially, they are 
measured at fair value plus, in the case of assets not at 
fair value through profit or loss, directly attributable 
transaction costs.

Recognition and de-recognition
Purchases and sales of financial assets are recognised on 
the trade date, that is, the date that the Group commits 
to purchase or sell the asset. Regular purchases or sales 
are purchases or sales of financial assets under contracts 
that require delivery of the assets within the period 
established generally by regulation or convention in the 
market place.

Financial assets are de-recognised when the right to 
receive cash flows from the financial assets has expired 
or been transferred and the Group has transferred 
substantially all the risks and rewards of ownership.

(o)  Non-current assets (or disposal 
groups) held for sale and discontinued 
operations

Non-current assets (or disposal groups) are classified as 
held for sale if their carrying amount will be recovered 
principally through a sale transaction rather than through 
continuing use and a sale is considered highly probable. 
They are measured at the lower of their carrying amount 
and fair value less costs to sell, except for assets such 
as deferred tax assets, assets arising from employee 
benefits, financial assets and investment property that 
are carried at fair value and contractual rights under 
insurance contracts, which are specifically exempt from 
this requirement.

An impairment loss is recognised for any initial or 
subsequent write-down of the asset (or disposal group) 
to fair value less costs to sell. A gain is recognised for 
any subsequent increases in fair value less costs to sell 
of an asset (or disposal group), but not in excess of any 
cumulative impairment loss previously recognised. A gain 
or loss not previously recognised by the date of the sale 
of the non-current asset (or disposal group) is recognised 
at the date of derecognition.

Non-current assets (including those that are part of a 
disposal group) are not depreciated or amortised while 
they are classified as held for sale. Interest and other 
expenses attributable to the liabilities of a disposal group 
classified as held for sale continue to be recognised. Non- 
current assets classified as held for sale and the assets of 
a disposal group classified as held for sale are presented 
separately from the other assets in the balance sheet. 
The liabilities of a disposal group classified as held for 
sale are presented separately from other liabilities in the 
balance sheet.

63

A discontinued operation is a component of the entity 
that has been disposed of or is classified as held for sale 
and that represents a separate major line of business 
or geographical area of operations, is part of a single 
co-ordinated plan to dispose of such a line of business or 
area of operations, or is a subsidiary acquired exclusively 
with a view to resale. The results of discontinued 
operations are presented separately in the income 
statement.

(i)  Dividends
Dividends are only recognised in the financial year in 
which the dividend is actually paid. In accordance with 
section 27.3 of the Company Constitution (in effect 
from 30 November 2010), the Company does not incur 
a debt merely by fixing the amount or time for payment 
of a dividend. A debt arises only when the time fixed for 
payment arrives. The decision to pay a dividend may be 
revoked by the Board at any time before then.

(p)  Trade and other payables

Trade and other payables are initially recognised at 
their fair value and subsequently measured at their 
amortised cost. Due to their short-term nature, they are 
not discounted. They represent liabilities for goods and 
services provided to the Group prior to the end of the 
financial year that are unpaid and arise when the Group 
becomes obliged to make future payments in respect of 
the purchase of these goods and services.

Trade and other payables are presented as current 
liabilities unless payment is not due within 12 months 
from the reporting date.  The amounts are unsecured and 
are usually paid within 30 days of recognition.

The Group has agent incentive programs in place with its 
retail travel agents. Participating retail travel agents earn 
incentives based on the volume of completed sales made 
with designated preferred suppliers of the Group. The 
Group recognises a liability for the cost of the incentives 
and these incentives are paid to the retail travel agents 
when the liability falls due.

(q)  Provisions

A provision is recognised when there is a present legal 
or constructive obligation as a result of a past event, the 
amount can be reliably measured and it is probable that 
an outflow of economic benefits will be required to settle 
the obligation, the timing or amount of which is uncertain. 
Provisions are not recognised for future operating losses.

If the effect is material, a provision is determined by 
discounting the expected future cash flows required 
to settle the obligation at a pre-tax rate that reflects 
current market assessments of the time value of money 
and the risks specific to the liability. The unwinding of the 
discount is treated as a finance charge.

(ii)  Onerous lease contracts
A provision for onerous lease contracts is recognised 
when the expected benefits to be derived by the Group 
from a contract are lower than the unavoidable cost of 
meeting its obligations under the contract. The provision 
is measured at the present value of the lower of the 
expected cost of terminating the contract and the 
expected net cost of continuing with the contract.

(r)  Deferred revenue

Revenues received prior to the finalisation of the booking 
are recorded on the statement of financial position as 
revenue received in advance. The revenues are recognised 
in the income statement at the time of document issue 
(i.e. ticketing date), net of the cost of sale in accordance 
with the accounting policy note outlined in note 3(e)(i).

(s)  Derivatives and hedging 
instruments

The Group holds derivative financial instruments to 
hedge its foreign currency exposures.

On initial designation of the hedge, the Group formally 
documents the relationship between the hedging 
instruments and the hedged items, including the risk 
management objectives and strategy in undertaking 
the hedge transaction, together with the methods that 
will be used to assess the effectiveness of the hedging 
relationship. The Group makes an assessment, both 
at the inception of the hedge relationship as well as 
on an ongoing basis, whether the hedging instruments 
are expected to be “highly effective” in offsetting the 
changes in the fair value or cash flows of the respective 
hedged items during the period for which the hedge is 
designated, and whether the actual results of each hedge 
are within a range of 80-125 percent. For a cash flow 
hedge of a forecast transaction, the transaction should be 
highly probable to occur and should present an exposure 
to variations in cash flows that could ultimately affect 
reported net income.

helloworldlimited.com.auDerivatives are recognised initially at fair value; 
attributable transaction costs are recognised in profit 
and loss as incurred. Subsequent to initial recognition, 
derivatives are measured at fair value and changes 
therein are accounted for as described below.

Cash flow hedges
Changes in the fair value of the derivative hedging 
instrument designated as a cash flow hedge are 
recognised in other comprehensive income to the extent 
that the hedge is effective. To the extent that the hedge 
is ineffective, changes in fair value are recognised in the 
income statement.

If the hedging instrument no longer meets the criteria 
for hedge accounting, expires or is sold, terminated or 
exercised, or the designation is revoked, then hedge 
accounting is discontinued prospectively. The cumulative 
gain or loss previously recognised in other comprehensive 
income and presented in the hedging reserve in equity 
remains there until the forecast transaction affects 
the income statement. When the hedged item is a 
non-financial asset, the amount recognised in other 
comprehensive income is transferred to the carrying 
amount of the asset when the asset is recognised. If the 
forecast transaction is no longer expected to occur, then 
the balance in other comprehensive income is recognised 
immediately in profit or loss. In other cases the amount 
recognised in other comprehensive income is transferred 
to profit or loss in the same period that the hedged item 
affects the income statement.

(t)  Employee leave benefits

(i)  Short term benefits
Liabilities for wages and salaries, including non-monetary 
benefits, and annual leave due to settle within 12 months 
of the reporting date are recognised in respect of 
employees’ services up to the reporting date. They are 
measured at the amounts expected to be paid when the 
liabilities are settled.

Liabilities for non-accumulating sick leave are recognised 
when the leave is taken and are measured at the rates 
paid or payable.

The liability for annual leave is recognised in the provision 
for employee benefits. All other short term employee 
benefit obligations are presented as payables.

(ii)  Other long term employee benefit 
obligations
The liabilities for long service leave and annual leave are 
not expected to be settled wholly within 12 months after 
the end of the period in which the employees render the 
related service. They are therefore recognised in the 
provision for employee benefits and measured as the 
present value of expected future payments to be made in 
respect of services provided by the employees up to the 
end of reporting period using the projected unit credit 
method. Consideration is given to expected future wage 
and salary levels, experience of employee departures and 
periods of service.

Expected future payments are discounted using market 
yields at the end of the reporting period of corporate 
bonds with terms and currencies that match, as closely as 
possible, the estimated future cash outflows.

Remeasurements as a result of experience adjustments 
and changes in actuarial assumptions are recognised in 
profit or loss.

The obligations are presented as current liabilities in the 
balance sheet if the entity does not have an unconditional 
right to defer settlement for at least 12 months after the 
reporting date, regardless of when the actual settlement 
is expected to occur.

(iii)  Share-based payments
Share-based compensation benefits are provided 
to executives/employees via the Helloworld Limited 
Performance Rights Plan. Information relating to these 
schemes is set out in note 32.

The fair value of performance rights granted under the 
scheme is recognised as an employee benefits expense 
with a corresponding increase in equity. The total amount 
to be expensed is determined by reference to the fair 
value of the Performance Rights granted, which includes 
any market performance conditions and the impact of any 
non-vesting conditions but excludes the impact of any 
service and non-market performance vesting conditions.

Non-market vesting conditions are included in 
assumptions about the number of Performance Rights 
that are expected to vest. The total expense is recognised 
over the vesting period, which is the period over which all 
the specified vesting conditions are to be satisfied. At the 
end of each period, the entity revises its estimates of the 
number of Performance Rights that are expected to vest 
based on the non-market vesting conditions. It recognises 
the impact of the revision to the original estimates, if 
any, in profit or loss, with a corresponding adjustment 
to equity.

65

The plan is administered by Helloworld Limited. When 
the Performance Rights are exercised, the Company 
transfers the appropriate amounts of shares to the 
employee. The proceeds received (if any) net of any 
directly attributable transactions costs are credited 
directly to equity.

Where any Group company or trust purchases the 
Company’s equity instruments, for example purchases 
of shares by Helloworld Employee Share Trust, the 
consideration paid, including any directly attributable 
incremental costs (net of income taxes) is recorded in 
the share-based payment trust reserve until the shares 
are cancelled or reissued. Where such ordinary shares 
are subsequently reissued, any consideration paid, net of 
any directly attributable incremental transaction costs 
and the related income tax effects, is transferred to the 
share-based payments reserve.

(iv)  Termination benefits
Termination benefits are payable when employment is 
terminated before the normal retirement date, or when 
an employee accepts voluntary redundancy in exchange 
for these benefits. The Group recognises termination 
benefits when it is demonstrably committed to either 
terminating the employment of current employees 
according to a detailed formal plan without possibility 
of withdrawal or to providing termination benefits 
as a result of an offer made to encourage voluntary 
redundancy. Benefits falling due more than 12 months 
after the end of the reporting period are discounted to 
present value.

(v)  Bonus plans
The Group recognises a liability and expense for bonuses 
based on a formula that takes into consideration the 
profit attributable to the Group’s shareholders after 
certain adjustments. The Group recognises a provision 
where contractually obliged or where there is a past 
practice that has created a constructive obligation.

(vi)  Defined benefit and defined 
contribution plans
As part of the merger arrangements, the Group entered 
into a Superannuation Deed with Qantas Airways 
Limited setting out the arrangements which would apply 
(post-merger) to employees of the Group that are also 
members of the Qantas Superannuation Plan (divisions 
of which are in the nature of Defined Benefit Plan). 

Under the deed, HLO assumed responsibility for the plan 
assets and plan liabilities for these members in a new 
Defined Benefit Plan controlled and managed by HLO. 
The plan assets and liabilities were transferred to HLO 
on 25 July 2011. On transfer to HLO, the plan was fair 
valued using HLO specific assumptions which resulted in 
the plan having a net asset position of $1.0m. This was 
recorded as an adjustment against goodwill as part of the 
final acquisition accounting for the merger transaction. 
Following initial recognition, the Group has applied AASB 
119 Employee Benefits to account for movements in plan 
assets and liabilities with subsequent actuarial gains and 
losses recognised directly in equity in accordance with 
AASB 119.

The liability or asset recognised in the balance sheet in 
respect of defined benefit superannuation plans is the 
present value of the defined benefit obligation at the 
end of the reporting period less the fair value of plan 
assets. The defined benefit obligation is calculated 
annually by independent actuaries using the projected 
unit credit method.

The present value of the defined benefit obligation is 
determined by discounting the estimated future cash 
outflows using market yields of corporate bonds that are 
denominated in the currency in which the benefits will be 
paid, and that have terms approximating to the terms of 
the related obligation.

Remeasurement gains and losses arising from experience 
adjustments and changes in actuarial assumptions are 
recognised in the period in which they occur, directly 
in other comprehensive income. They are included in 
retained earnings in the statement of changes of equity 
and in the consolidated statement of financial position.

Changes in the present value of the defined benefit 
obligation resulting from plan amendments or 
curtailments are recognised immediately in profit or loss 
as past service costs.

Contributions to the defined contribution section of 
the Group’s superannuation fund and other independent 
defined benefit contribution funds are recognised as an 
expense as they become payable. Prepaid contributions 
are recognised as an asset to the extent that a cash 
refund or a reduction in the future payments is available.

helloworldlimited.com.au(u)  Borrowings

(x)  Business combinations

Borrowings are initially recognised at fair value, net of 
transaction costs incurred. Borrowings are subsequently 
measured at amortised cost. Any difference between the 
proceeds (net of transaction costs) and the redemption 
amount is recognised in the income statement over the 
period of the borrowings using the effective interest 
method. Fees paid on the establishment of the loan 
facilities, which are not an incremental cost relating to 
the actual drawing down of the facility, are netted against 
the loan liability and amortised on a straight-line basis 
over the term of the facility.

Borrowings are removed from the statement of financial 
position when the obligation specified in the contract is 
discharged, cancelled or expires. The difference between 
the carrying amount of the financial liability that has 
been extinguished or transferred to another party and 
the consideration paid, including any non-cash assets 
transferred or liabilities assumed, is recognised in profit 
or loss as other income or finance costs.

Borrowings are classified as current liabilities unless 
the Group has an unconditional right to defer settlement 
of the liability for at least 12 months after the 
reporting date.

Borrowing costs incurred for the construction of any 
qualifying asset are capitalised during the period of 
time that is required to complete and prepare the asset 
for its intended use or sale. Other borrowing costs are 
recognised in profit or loss.

(v)  Contributed equity

Ordinary shares are classified as equity. Incremental 
costs directly attributable to the issue of new shares or 
options are shown in equity as a deduction, net of tax, 
from the proceeds.

(w)  Predecessor accounting reserve

Business combinations involving entities under common 
control are accounted for using the predecessor 
accounting method. Under this method, carrying values 
are not restated in the accounts of the acquiring entity, 
rather prior book values are maintained, including 
any goodwill previously recognised in relation to the 
acquired entities. As a result, no fair value adjustments 
are recorded on the acquisition. Any difference between 
consideration provided and the carrying value of net 
assets acquired is recorded as a separate element 
of equity.

The acquisition purchase method of accounting is used 
to account for all business combinations, regardless of 
whether equity instruments or other assets are acquired. 
The consideration transferred for the acquisition of 
a subsidiary comprises the fair values of the assets 
transferred, the liabilities incurred and the equity interest 
issued by the Group.

The consideration transferred also includes the fair value 
of any contingent consideration arrangement and the fair 
value of any pre-existing equity interest in the subsidiary.

Acquisition-related costs are expensed as incurred. 
Identifiable assets acquired and liabilities and contingent 
liabilities assumed in a business combination are, 
with limited exceptions, measured initially at their 
fair values at the acquisition date. On an acquisition- 
by-acquisition basis, the Group recognises any non- 
controlling interest in the acquiree, either at fair value 
or at the non-controlling interest’s proportionate share 
of the acquiree’s net identifiable assets. Where equity 
instruments are issued in an acquisition, the instrument’s 
fair value is its published market price at the date of 
the exchange unless, in rare circumstances, it can be 
demonstrated that the published price at the exchange 
date is an unreliable indicator of fair value and that other 
evidence and valuation methods provide a more reliable 
measure of fair value. Transaction costs arising on the 
issue of equity instruments are recognised directly 
in equity.

The excess of the consideration transferred, the amount 
of any non-controlling interest in the acquiree and the 
acquisition date fair value of any previous equity interest 
in the acquiree over the fair value of the Group’s share 
of the net identifiable assets acquired is recorded as 
goodwill. If those amounts are less than the fair value 
of the net identifiable assets of the subsidiary acquired 
and the measurement of all amounts has been reviewed, 
the difference is recognised directly in profit or loss as a 
bargain purchase.

Where settlement of any part of cash consideration is 
deferred, future amounts payable are discounted to their 
present value at the date of exchange. The discount rate 
used is the entity’s incremental borrowing rate, being the 
rate at which a similar borrowing could be obtained from 
an independent financier under comparable terms and 
conditions.

67

Contingent consideration is classified either as equity 
or a financial liability. Amounts classified as financial 
liabilities are subsequently remeasured to fair value, with 
changes in fair value recognised in profit or loss.

If the business combination is achieved in stages,  
the acquisition date carrying value of the acquirer’s 
previously held equity interest in the acquire is 
remeasured to fair value on the acquisition date. Any 
gains or losses arising from such remeasurement are 
recognised in profit or loss.

(y)  Earnings per share (EPS)

Basic EPS amounts are calculated by dividing net profit 
for the year attributable to ordinary equity holders of the 
parent entity by the weighted average number of ordinary 
shares outstanding during the year.

Diluted EPS adjusts the weighted average number 
of additional ordinary shares that would have been 
outstanding assuming the conversion of all dilutive 
potential ordinary shares.

(z)  Income tax

Income tax expense or revenue on the profit or loss for 
the year comprises current and deferred tax. Current 
tax includes any adjustment to tax payable in respect of 
previous years.

Current tax assets and liabilities for the current and 
prior periods are measured at the amount expected to 
be recovered from or paid to the taxation authorities 
based upon the current year’s taxable income. The tax 
rates and tax laws used to compute the amount are those 
that are enacted or substantively enacted by the balance 
sheet date.

Deferred income tax is provided on all temporary timing 
differences at the balance date between tax bases of 
assets and liabilities and their carrying amounts for 
financial reporting purposes.

Deferred tax liabilities are recognised for all taxable 
temporary differences except when:

•  the deferred tax liability arises from the initial 

recognition of goodwill or an asset or liability in a 
transaction that is not a business combination and 
that, at the time of the transaction, affects neither the 
accounting profit nor taxable profit or loss; or

•  the taxable temporary difference is associated with 

investments in subsidiaries, and the time of the 
reversal of the temporary difference can be controlled 
and it is probable that the temporary differences will 
not reverse in the foreseeable future.

Deferred tax assets are recognised for all deductible 
temporary differences, carry-forward or unused tax 
credits and unused tax losses, to the extent that it is 
probable that the taxable profit will be available against 
which the deductible temporary differences, and the 
carry-forward of unused tax credits and unused tax 
losses can be utilised except when:

•  the deferred tax assets relating to the deductible 

temporary difference arises from the initial 
recognition of an asset or liability in a transaction that 
is not a business combination and, at the time of the 
transaction, affects neither the accounting profit nor 
taxable profit or loss; or

•  the deductible temporary difference is associated with 
investments in subsidiaries, in which case a deferred 
tax asset is only recognised to the extent that it is 
probable that the temporary difference will reverse 
in the foreseeable future and taxable profit will be 
available against which the temporary differences can 
be utilised.

The carrying amount of deferred tax assets is reviewed 
at each balance date and reduced to the extent that it is 
no longer probable that sufficient taxable profit will be 
available to allow all or part of the deferred income tax 
asset to be utilised.

Unrecognised deferred tax assets are reassessed at each 
balance sheet date and are recognised to the extent that 
it has become probable that future taxable profit will 
allow the deferred tax asset to be recovered.

Deferred tax assets and liabilities are measured based on 
the expected manner of realisation or settlement of the 
carrying amount of assets and liabilities, using tax rates 
that are expected to apply to the year when the asset is 
realised or the liability settled, based on tax rates and tax 
laws that have been enacted or substantially enacted at 
the balance sheet date.

Income taxes relating to items recognised directly in 
equity are recognised in equity and not in the income 
statement.

Deferred tax assets and liabilities are offset only if a 
legally enforceable right exists to set off current tax 
assets against current tax liabilities and the deferred tax 
assets and liabilities relate to the same taxable entity and 
the same taxation authority.

helloworldlimited.com.au(i)  Tax consolidation legislation  
Helloworld Limited and its wholly owned Australian 
controlled entities have implemented the tax 
consolidation legislation.

The head entity, Helloworld Limited, and its 100% 
wholly-owned subsidiaries in the Australian income tax 
consolidated group account for their own current and 
deferred tax amounts. These tax amounts are measured 
as if each entity in the Australian income tax consolidated 
group continues to be a standalone taxpayer in its 
own right.

In addition to its own current and deferred tax amounts, 
Helloworld Limited also recognises the current tax 
liabilities (or assets) and the deferred tax assets arising 
from unused tax losses and unused tax credits assumed 
from controlled entities in the Australian income tax 
consolidated group where applicable.

Assets or liabilities arising under tax financing 
arrangements with the Australian income tax 
consolidated entities are recognised as amounts 
receivable from or payable to other entities in the Group.

(ii)  Nature of tax funding arrangements 
and tax sharing agreements
The head entity, in conjunction with the other 100% 
wholly owned subsidiary members of the Australian 
income tax consolidated group, has entered into a 
tax funding arrangement which sets out the funding 
obligations of members of the Australian income tax 
consolidated group in respect of the group’s tax liability. 
The tax funding arrangements require payments to/from 
the head entity equal to the current tax liability/(asset) 
assumed by the head entity and any tax loss deferred tax 
asset assumed by the head entity, resulting in the head 
entity recognising an intercompany receivable/(payable) 
equal in amount to the tax liability/(asset) assumed. The 
intercompany receivable/(payable) is at call.

of this agreement, as payment of any amounts by 
subsidiary members under the tax sharing agreement is 
considered remote.

(aa) Goods and services tax (GST)

Revenues, expenses and assets are recognised net of 
the amount of GST except where the GST incurred on 
a purchase of goods and services is not recoverable 
from the taxation authority, in which case the GST is 
recognised as part of the cost of acquisition of the asset 
or as part of the expense item as applicable.

The net amount of GST recoverable from, or payable to, 
the taxation authority is included as part of receivables 
or payables in the statement of financial position.

Cash flows are included in the statement of cash flows 
on a gross basis and the GST component of cash flows 
arising from investing and financing activities, which 
is recoverable from, or payable to, the taxation authority 
is classified as operating cash flows.

Commitments and contingencies are disclosed net 
of the amount of GST recoverable, or payable to, the 
taxation authority.

(ab) Parent entity financial information

On 30 September 2010, Helloworld Limited and its 
controlled entities completed a 50-50 Merger with Stella 
Travel Services Holdings Pty Limited and its controlled 
entities (STS) in which the businesses of HLO and STS 
were combined into one consolidated group (‘the Group”). 
In accordance with accounting standards, this Merger 
has been accounted for as a reverse acquisition with STS 
being deemed the acquirer for accounting purposes. The 
financial information for the (legal) parent entity, HLO is 
disclosed in note 29 and has been prepared on the same 
basis as the consolidated financial statements, except as 
set out below. 

Contributions to fund the current tax liabilities are 
payable as per the tax funding arrangements and reflect 
the timing of the head entity’s obligation to make 
payments for tax liabilities to the relevant tax authorities.

Investments in subsidiaries and 

(i)  
associates
Investments in subsidiaries and associates are accounted 
for at cost in the Financial Statements of the Company.

The head entity, in conjunction with the other members 
of the Australian income tax consolidated group, has also 
entered into a tax sharing arrangement which provides 
for the determination of the allocation of income tax 
liabilities between the entities should the head entity 
default on its tax payment obligations. No amounts have 
been recognised in the financial statements in respect 

(ii)  Tax consolidation legislation
The Company and its wholly-owned Australia controlled 
entities have implemented the tax consolidation 
legislation.

69

(iii)  Financial Guarantees
Where the parent has provided financial guarantees 
in relation to loans and payables of subsidiaries for no 
compensation, the fair values of these guarantees are 
accounted for as contributions and recognised as part of 
the cost of investment.

(iv)  Share-based payments
The grant by the Company (under the Helloworld Limited 
Performance Rights Plan) of Performance Share Rights 
(PRs) to acquire shares, to certain executives of the 
Group is treated as a capital contribution to HLO. The 
fair value of the PRs is calculated taking into account 
the share price on grant date and the exercise price.  The 
PRs are subject to EPS Performance conditions.  Further 
detail of the Helloworld Limited Performance Rights Plan 
is disclosed in note 32 and note 3(t)(iii).

Where any Group company or trust purchases the 
Company’s equity instruments, for example purchases 
of shares by Helloworld Employee Share Trust, the 
consideration paid, including any directly attributable 
incremental costs (net of income taxes) is recorded in 
the share-based payment trust reserve until the shares 
are cancelled or reissued.  Where such ordinary shares 
are subsequently reissued, any consideration paid, net of 
any directly attributable incremental transaction costs 
and the related income tax effects, is transferred to the 
share-based payments reserve.

The head entity of the tax consolidated group is HLO, 
which in addition to recognising its own current and 
deferred tax amounts also recognises the current tax 
liabilities (or assets) and the deferred tax assets arising 
from unused tax losses and unused tax credits assumed 
from controlled entities in the tax consolidated group. 
The consolidated tax balances are disclosed in the result 
of HLO (legal parent) and are not recorded in the result of 
the deemed acquirer STS.

The entities have also entered into a tax funding 
agreement under which the wholly owned entities fully 
compensate HLO for any current tax payable assumed 
and are compensated by HLO for any current tax 
receivable and deferred tax assets relating to unused 
tax losses or unused tax credits that are transferred 
to HLO under the tax consolidation legislation. The 
funding amounts are determined by reference to the 
amounts recognised in the wholly-owned entities 
financial statements.

The amounts receivable/payable under the tax funding 
arrangement are due upon receipt of the funding advice 
from the head tax entity, which is issued as soon as 
practicable after the end of each financial year. The 
head tax entity may also require payment of interim 
funding amounts to assist with its obligations to pay 
tax instalments.

Under this tax consolidation arrangement, individual 
legal entities continue to account for their own current 
and deferred tax amounts. These amounts are measured 
as if the entities were stand-alone tax payers in their own 
right. Assets or liabilities arising from the tax funding 
agreement with HLO are recognised as a current amount 
receivable or payable to HLO. Any difference in the 
amounts assumed and the amount receivable or payable 
to HLO, are shown as a contribution to, (or distribution 
from) the head tax entity HLO in the results of the 
individual legal entities.

helloworldlimited.com.au4. Revenues and expenses

(a) Revenue

Rendering of services

Finance income

Rents and sub-lease rentals

Other revenue

TOTAL REVENUE 

(b) Expenses

Depreciation (note 13)

Amortisation (note 14)

Impairment losses on trade receivables

Net foreign exchange loss

Defined contribution superannuation expense

Defined benefit superannuation expense (note 16)

Employee benefits expense excluding superannuation

Business transformation costs

Former CEO resignation/retirement costs

Impairment of goodwill (note 14)

Costs relating to GST matter (note 7(g))

Net gain / (loss) on disposal of investments

5.  Finance income and expense

Recognised in profit or loss

Finance income recognised in revenue

Finance expenses 

NET FINANCE INCOME RECOGNISED IN PROFIT OR LOSS

CONSOLIDATED

2015 
$’000

2014
$’000

273,354

4,362

662

845

285,707

5,073

106

785

279,223

291,671

(5,928)

(7,993)

(138)

(2,910)

(6,415)

(776)

(5,763)

(8,269)

(207)

(1,136)

(7,057)

(922)

(115,000)

(124,548)

(2,101)

(233)

(15,847)

(608)

(205,300) 

(59,500)

(617)

340 

(2,738)

(5,473)

CONSOLIDATED

2015 
$’000

2014
$’000

4,362 

(3,227)

1,135 

5,073

(3,354)

1,719

71

 
6. Segment reporting

(a) Description of segments

The Group has identified the following three operating segments as reportable segments. Operating segments are 
identified based on the internal reports that are reviewed and used by the Board in assessing performance and making 
strategic decisions. There are no other operating segments other than the three below:

•  Retail
•  Wholesale
•  Travel Management

The operations of Retail primarily comprise acting as a franchisor of retail travel agency networks including 
helloworld, helloworld for business, the Concord Agency Network, Harvey World Travel, United Travel and The Travel 
Brokers. Other businesses in the Retail segment include Air Tickets and helloworld.com.au. The primary purpose 
of Wholesale is to procure air, sea and land product for packaging and sale through retail travel agency networks. 
Travel Management provides travel management services to corporate and government customers including the 
booking of flights and accommodation.

Corporate charges are only allocated to operating segments to the extent that they are considered part of the core 
operations of any segments.

The Board assess the performance of the operating segments based on a measure of Adjusted EBITDAI (earnings 
before interest expense, tax, depreciation, amortisation, impairment and share-based payments). This measurement 
basis excludes the effects of significant unusual income and expenditure from the operating segments such as 
fair value gains or losses on investments, restructuring and business transformation costs, legal fees, merger or 
acquisition-related transaction costs and impairments when these items are outside the ordinary course of business 
or are unusual due to their size, nature or incidence. Furthermore, the measure excludes the effects of any equity- 
settled share-based payments. Interest income on client funds is included within segment revenue and Adjusted 
EBITDAI according to Group accounting policy.

TTV

Total Transaction Value (TTV) does not represent revenue in accordance with Australian Accounting Standards. 
TTV represents the price at which travel products and services have been sold across the Group’s various operations, 
as agents for various airlines and other service providers, plus revenue from other sources. The Group’s revenue is, 
therefore, derived from TTV. Total TTV does not represent the Group’s cash inflows as some transactions are settled 
directly between the customer and the supplier. 

(b) Segment information provided to the Board

ANALYSIS BY SEGMENT

YEAR ENDED 30 JUNE 2015

TTV 

Total segment revenue

Operating expenses

ADJUSTED EBITDAI

YEAR ENDED 30 JUNE 2014

TTV 

Total segment revenue

Operating expenses

ADJUSTED EBITDAI

Retail
$’000

Wholesale
$’000

Travel 
Management
$’000

Corporate 
Unallocated
$’000

Consolidated
$’000

3,429,056

151,933

(120,039)

31,894

3,586,527

160,686

(110,148)

50,538

667,135

82,276

(69,148)

599,978

41,148

(35,898)

13,128

               5,250

–

4,696,169

3,866

(26,683)

(22,817)

279,223

(251,768)

27,455

708,229

88,596

(76,189)

12,407

566,276

37,505

(36,992)

513

–

4,861,032

4,884

(27,781)

(22,897)

291,671

(251,110)

40,561

helloworldlimited.com.au(c) Other segment information

(i) Segment revenue
The parent entity is domiciled in Australia. The amount of its revenue from external customers in Australia is 
$208,809,627 (2014: $222,866,359), and the total revenue from external customers in other countries is $70,413,267 
(2014: $68,804,272). Segment revenues are allocated based on the country in which the customer is located.

All segments derive a significant amount of revenue from Qantas Airways Limited, a related entity. Details of 
transactions are outlined in note 26.

(ii) Adjusted EBITDAI
A reconciliation of Adjusted EBITDAI to Loss before income tax is provided as follows:

ADJUSTED EBITDAI

Gain/(loss) on disposal of investments

Business transformation costs

Share-based payments

Actuarial adjustment on defined benefit pension

Costs relating to GST matter (note 7(g))

Costs relating to disposal of investments

Former CEO resignation/retirement costs

EBITDAI

Depreciation 

Amortisation 

Impairment of goodwill

Finance costs

LOSS BEFORE INCOME TAX

CONSOLIDATED

2015 
$’000

27,455

340

(2,101)

(83)

   (710)

(617)

–

(233)

24,051

(5,928)

(7,993)

  (205,300)

(3,227)

(198,397)

2014
$’000

40,561

(5,473)

(15,847)

(115)

–

(2,738)

(60)

(608)

15,720

(5,763)

(8,269)

(59,500)

(3,354)

(61,166)

(iii) Segment assets
The amounts provided to the Board with respect to total assets are measured in a manner consistent with that of the 
Consolidated Financial Statements. These reports do not allocate assets based on the operations of each segment or by 
geographical location.

The total of non-current assets other than financial instruments, deferred tax assets and defined benefit assets located 
in Australia is $147,024,379 (2014: $349,928,856), and the total of these non-current assets located in other countries 
is $32,734,117 (2014: $33,298,377). Under the current management reporting framework, total assets are not 
allocated to a specific reporting segment or geographic location. 

(iv) Segment liabilities
The amounts provided to the Board with respect to total liabilities are measured in a manner consistent with that of 
the Consolidated Financial Statements. Under the current management reporting framework, total liabilities are not 
allocated to a specific reporting segment or geographic location.

(v) Changes in accounting policy and restatement of error in prior period
During the year ended 30 June 2015 there have been no changes in the measurement methods used to determine 
reported segment Adjusted EBITDAI.

73

7. Income tax

(a) Income tax expense
The major components of income tax expense recognised in the income statement are:
CURRENT TAX EXPENSE

Current income tax expense

Adjustments in respect of current tax expense of previous years

DEFERRED INCOME TAX 

Relating to origination and reversal of temporary differences

INCOME TAX EXPENSE REPORTED IN THE INCOME STATEMENT

Deferred income tax expense included in income tax expense comprises:

Decrease/(increase) in deferred tax assets (note 15)

(Decrease)/increase in deferred tax liabilities (note 15)

CONSOLIDATED

2015 
$’000

2014
$’000

2,504

(1,536)

1,746

2,714

2,155

(409)

1,746

2,132

(248)

193

2,077

(44)

237

193

(b) Reconciliation between income tax expense and Loss before income tax:
(198,397)
LOSS BEFORE INCOME TAX EXPENSE

Prima facie income tax credit at 30% (2014: 30%)

(59,519)                

(61,166)

(18,350)

Add/(deduct):

Non-deductible (taxable) items:

Amortisation

(Gain)/loss on disposal of investments

Impairment of goodwill

Assessable debt forgiveness between group members

Current year tax losses not recognised

Prior year tax losses recognised

Under/(over) provision in prior years

Other

INCOME TAX EXPENSE REPORTED IN THE INCOME STATEMENT

376

(102)

61,590

–

60

–

248

61

2,714

(c) Tax expense/(income) relating to items of other comprehensive income

Cash flow hedges

Defined benefit pension – actuarial gains

(d) Tax losses

Unused tax losses for which no deferred tax asset has been recognised

Potential tax benefit @ 30%

492

344

836

1,217

365

All unused tax losses were incurred by non-Australian entities that are not part of the tax consolidated group. 

673

1,650

17,850

445

221

(247)

(248)

83

2,077

(873)

494

(379)

586

176

(e) Amounts recognised directly in equity
There is $24,772 of deferred tax (2014: $nil) recognised directly in equity.

(f) Unrecognised temporary differences

The Group has undistributed earnings which if paid out as dividends would be non-assessable exempt income and not 
subject to tax in the hands of the recipient. Therefore no deferred tax liability has been recorded in relation to the 
undistributed earnings.

helloworldlimited.com.au 
(g) Other tax matters

As previously disclosed in the Consolidated Interim Financial Report for the half year ended 31 December 2010 and in 
each Financial Report thereafter, two entities within the tax consolidated group lodged claims in the Federal Court of 
Australia against the Commissioner of Taxation (‘the Commissioner’) in relation to a GST matter. This matter was heard 
in Federal Court on 26 June 2012 and judgement on the case received on 15 April 2013. The decision that was handed 
down did not have a material impact on the Group’s earnings.

An appeal was lodged on 5 June 2013 and the matter was heard on 20 November 2013.  The appeal judgement was 
received on 27 March 2014 and found in favour of the Commissioner. The Group lodged an application for special leave 
to appeal to the High Court of Australia, which was refused on 17 October 2014. Subject to the final determination of 
interest, costs and penalties, this matter is now concluded. Legal expenses and other associated costs in relation to this 
matter continue to be expensed as incurred as disclosed in note 4. 

The GST claim related to the operations of the inbound travel business, ATS Pacific Pty Ltd. As disclosed in note 31, 
this business was sold to the AOT Group Limited on 30 September 2013. There is no material ongoing impact on the 
Consolidated Income Statement of the Group as a consequence of this decision given the Group no longer operates an 
inbound travel business.

8. Dividends paid and proposed

(a) Final dividend

PRIOR YEAR FINAL DIVIDEND

Fully franked dividend (0.5 cents per share, paid 4 October 2013)

(b) Franking credits

The franked portions of any future dividends paid after 30 June 2015 will be franked out 
of existing franking credits or out of franking credits arising from the payment of income 
tax in the year ending 30 June 2016. The amount of franking credits available for the 
subsequent financial years are:

Franking credits available at the reporting date based on a tax rate of 30%
Franking credits that will arise from income tax (receivable)/ payable as at year end

CONSOLIDATED

2015 
$’000

2014
$’000

–

–

2,203

2,203

CONSOLIDATED

2015 
$’000

2014
$’000

29,702 

(843) 

28,859

30,229

485

30,714

The Company has stated that its policy is to pay a dividend payout ratio in the range of 40-60% of net profit after tax. 
In the first half of the financial year ended 30 June 2015, the Company generated a net loss after tax and did not pay an 
interim dividend. In accordance with the Company’s dividend policy, the Board has determined that the Company will not 
pay a final dividend in relation to the financial year ended 30 June 2015.  

The tax rate at which dividends will be franked is 30%. The level of franking is expected to be 100%.  

The ability to utilise the franking credits is dependent upon the Company meeting solvency based tests for payment 
of dividends set out in the Corporations Amendments (Corporate Reporting Reform) Act 2010.  In accordance with tax 
consolidation legislation, the Company, as the head entity in the tax consolidated group, has assumed the benefit of 
franking credits of all entities.

75

9. Earnings per share (EPS)

The calculation of basic EPS for the year ended 30 June 2015 was based on the loss attributable to ordinary 
shareholders of $201.1 million (2014: loss of $63.3 million) and a weighted average number of ordinary shares 
outstanding of 440,430,578 (2014: 440,418,163).

(a) Basic loss per share 

Total basic loss per share from continuing operations attributable to  
ordinary equity holders of the Company

(b) Diluted loss per share

Total diluted loss per share from continuing operations attributable to 
ordinary equity holders of the Company

CONSOLIDATED

2015 
cents

2014
cents

(45.66)

(14.38)

(45.66)

(14.38)

CONSOLIDATED

2015 
$’000

2014
$’000

(c) Reconciliations of loss used in calculating loss per share

Net loss for the year from continuing operations attributable to  
the ordinary equity holders of the Company

(201,121)

(63,347)

(d) Weighted average number of shares used as the denominator

Weighted average number of shares used as the denominator in calculating  
basic loss per share

Adjustments for calculation of diluted earnings per share:

Weighted average number of potential ordinary shares issued as part of the  
Group’s Long Term Incentive Plan

Weighted average number of ordinary shares and potential ordinary shares used  
as the denominator in calculating diluted loss per share

440,430,578

440,418,163

–

–

440,430,578

440,418,163

For the year ended 30 June 2015, the Company had a weighted average number of potential ordinary shares of 
4,083,908 (2014: 6,122,096) that could potentially dilute basic EPS in the future, but were not included in the 
calculation of EPS because they were antidilutive. 

(e) Information concerning the classification of securities

The Company has 440,330,198 fully paid ordinary shares on issue.

helloworldlimited.com.au10. Cash and cash equivalents

Cash at bank and on hand

Client cash

CASH AND CASH EQUIVALENTS IN THE STATEMENTS OF CASH FLOWS

CONSOLIDATED

2015 
$’000

27,365 

148,776 

176,141 

2014
$’000

28,469

155,851

184,320

Cash at bank earns interest at floating rates based on daily bank deposit rates. 

Client cash includes all monies entrusted to the Group by intending travellers or customers prior to travelling.  
A corresponding liability is recorded on the consolidated statement of financial position while the cash is held on the 
clients’ behalf prior to being paid to principals.  In Australia, client cash is deposited into an account held exclusively for 
client funds, separate to the general funds of the Group.   

The Group’s exposure to interest rate risk is disclosed in note 24. The maximum exposure to credit risk at the end of 
the year is the carrying amount of each class of cash and cash equivalents disclosed above.

11.  Trade and other receivables

Trade receivables

Less: Provision for impairment of receivables

Accrued income

Prepayments

Other receivables

CONSOLIDATED

2015 
$’000

53,587 

(635)

52,952 

31,227

15,362 

5,328

51,917

2014
$’000

52,722

(795)

51,927

35,338

12,207

5,998

53,543 

104,869

105,470

Trade receivables are non-interest bearing and are generally on 30 day terms.

Related party receivables

For terms and conditions of related party receivables, refer to note 26.

Fair value and credit risk

Due to the short-term nature of these receivables, their carrying value is assumed to approximate their fair value.  
The maximum exposure to credit risk is the fair value of the receivables.  Collateral is not held as security, nor is it the 
Group’s policy to transfer receivables to special purpose entities.

Credit, foreign exchange and interest rate risk

Details regarding credit, foreign exchange and interest rate risk exposure are disclosed in note 24.

77

12.  Investments accounted for using the equity method

Investment in associates
Provision for diminution in value

CARRYING AMOUNT AT END OF FINANCIAL YEAR

Refer to note 28 for further information on investments in associates. 

(a)   Movements in carrying amounts

CARRYING AMOUNT AT THE BEGINNING OF THE FINANCIAL YEAR

Share of profits after income tax

Dividends received/receivable

Other movements

Decreases due to change in ownership interest

CARRYING AMOUNT AT END OF FINANCIAL YEAR

CONSOLIDATED

2015 
$’000

514 

(54)

460 

2014
$’000

1,580

(638)

942

CONSOLIDATED

2015 
$’000

942 

162 

(574)

(2)

(68)

460 

2014
$’000

821

165 

(48)

4 

– 

942

(b)   Contingent liabilities of Associates

There are no contingent liabilities in associate investments for which the Group has a legal obligation to settle.

helloworldlimited.com.au13. Property, plant and equipment

AT 30 JUNE 2013

Cost 

Accumulated depreciation

NET BOOK AMOUNT

BALANCE AT 1 JULY 2013

Additions

Disposals

Amounts included in business disposed of

Foreign currency differences

Depreciation charge (note 4)

BALANCE AT 30 JUNE 2014

AT 30 JUNE 2014

Cost 

Accumulated depreciation

NET BOOK AMOUNT

BALANCE AT 1 JULY 2014

Additions

Disposals

Foreign currency differences

Transfers in/(out)

Depreciation charge (note 4)

BALANCE AT 30 JUNE 2015

AT 30 JUNE 2015

Cost 

Accumulated depreciation

NET BOOK AMOUNT

Land and 
buildings

Office 
equipment

Leasehold 
improvements

$’000

$’000

$’000

751

(87)

664

664

–

–

(661)

7

(10)

–

–

–

–

–

–

–

–

–

– 

–

–

–

–

23,806

(8,562)

15,244

15,244

4,199

(35)

(2,184)

114

(4,022)

13,316

22,738

(9,422)

13,316

13,316

2,476

(55)

18

(315)

(4,028)

11,412

23,953

(12,541)

11,412

13,591

(5,265)

8,326

8,326

688

(165)

(88)

160

(1,731)

7,190

13,697

(6,507)

7,190

7,190

217

(3)

(65)

65

(1,900)

5,504

12,768

(7,264)

5,504

Non-current assets pledged as security

Refer to note 18 for non-current assets pledged as security by the Group.

Total

$’000

38,148

(13,914)

24,234

24,234

4,887

(200)

(2,933)

281

(5,763)

20,506

36,435

(15,929)

20,506

20,506

2,693

(58)

(47)

(250)

(5,928)

16,916

36,721

(19,805)

16,916

79

14. Intangible assets 

Goodwill

Franchise 
systems

Brand  
names Trademarks

Software 
website,  
and other1

$’000

$’000

$’000

$’000

$’000

AT 30 JUNE 2013

Cost 

Accumulated amortisation and impairment

NET BOOK AMOUNT

BALANCE AT 1 JULY 2013

Additions

Additions through business combinations

Disposals

Impairment charge2 (note 4)

Amounts included in businesses disposed of 

Foreign currency differences

Amortisation charge (note 4)

330,211

(28,262)

301,949

97,400

–

97,400

301,949

97,400

–

–

–

(59,500)

(8,375)

2,427

–

–

–

–

–

–

–

–

BALANCE AT 30 JUNE 2014

236,501

97,400

AT 30 JUNE 2014

Cost 

Accumulated amortisation and impairment

NET BOOK AMOUNT

BALANCE AT 1 JULY 2014

Additions

Additions through business combinations

Impairment charge2 (note 4)

Foreign currency differences

Transfers in/(out)

Amortisation charge (note 4)

324,810

(88,309)

236,501

97,400

–

97,400

236,501

97,400

–

1,740

(205,300)

(410)

–

–

–

–

–

–

–

–

BALANCE AT 30 JUNE 2015

32,531

97,400

AT 30 JUNE 2015

Cost 

326,536

97,400

Accumulated amortisation and impairment

(294,005)

–

NET BOOK AMOUNT

32,531

97,400

3,003

(263)

2,740

2,740

457

–

–

–

–

–

5,561

24,062

(1,632)

(10,209)

3,929

13,853

3,929

–

–

–

–

–

–

13,853

11,332

2,555

(83)

–

–

66

(1,672)

1,525

(680)

3,249

(5,917)

21,806

Total

$’000

460,237

(40,366)

419,871

419,871

11,789

2,555

(83)

(59,500)

(8,375)

2,493

(8,269)

360,481

3,460

(1,935)

1,525

1,525

59

–

–

–

250

(1,028)

806

3,529

(2,723)

806

5,561

33,838

465,069

(2,312)

(12,032)

(104,588)

3,249

21,806

360,481

3,249

–

–

–

–

–

21,806

12,286

–

–

291

–

(563)

2,686

(6,402)

27,981

360,481

12,345

1,740

(205,300)

(119)

250

(7,993)

161,404

5,561

45,866

478,892

(2,875)

(17,885)

(317,488)

2,686

27,981

161,404

1  Software, website, and other includes capitalised software and development costs, as well as other costs associated with the development 

and/or acquisition of rights to intellectual property.

2  For the year ended 30 June 2014, the carrying value of the Retail segment goodwill has been reduced to its recoverable amount through 
recognition  of  an  impairment  loss  against  goodwill.    For  the  year  ended  30  June  2015,  the  carrying  value  of  the  Retail  segment  and  the 
Wholesale segment goodwill have been reduced to their recoverable amounts through the recognition of an impairment loss against goodwill.  
These items have been disclosed as a separate item in the Consolidated Income Statement.

helloworldlimited.com.auImpairment tests for goodwill and other indefinite life intangible assets

Goodwill is allocated to the Group’s cash generating units (CGUs) identified according to operating segment. The 
franchise system is an indefinite life intangible asset entirely allocated to the Retail segment. Indefinite life Brand 
names have all been directly allocated to the Retail segment.   

A segment level summary of the goodwill allocation is presented below:

Retail 

Wholesale

CONSOLIDATED

2015 
$’000

22,597  

9,934 

32,531  

2014
$’000

169,473

67,028

236,501

Impairment review
The Group tests whether goodwill and other indefinite life intangible assets have suffered any impairment on an 
annual basis.  

The recoverable amount of a CGU is determined based on value-in-use calculations.  These calculations use cash flow 
projections based on internal segment level projections for the next 5 financial years and a steady-state terminal value 
calculation at the end of year 5 which has equivalent revenue and operating expense growth of 2%.  Internal revenue and 
operating expense growth projections have been benchmarked against travel industry forecasts and general economic 
projections where available.

Although not the primary measure to assess the recoverable amount of a CGU, the Group also assessed the recoverable 
amount based on a fair value less cost of disposal.  The fair value was measured having regard to two large parcels of 
shares traded between shareholders in the second half of the financial year.  These trades were priced between 36 to 
39 cents per share and effectively value the Group at approximately $159 million to $172 million.

Key assumptions used for value-in-use calculations
The post-tax cash flows have been discounted at a post-tax rate of 10.9% (2014: 10.9%) per annum which approximates 
the Group’s Weighted Average Cost of Capital (WACC).  This discount rate has been derived using the Capital Asset 
Pricing Model (CAPM) with the following associated inputs:

•  Risk free rate: 4.4% (2014: 5.0%) 
•  Equity market risk premium: 6.0% (2014: 6.0%)
•  Beta: 1.2 (2014: 1.2)
•  Pre-tax cost of debt: 4.8% (2014: 4.9%)
•  Long-term debt ratio: 25% (2014: 25%)
•  Business-specific risk premium: 2.0% (2014: 1.5%) 

The equivalent pre-tax discount rate for the Retail segment was 14.5% (2014: 14.2%) and for the Wholesale segment 
was 14.2% (2014: 14.3%).   

Average nominal revenue growth projections over the forecast period approximate industry growth rates, with forecast 
growth rates for Retail of 3.0% and Wholesale of 2.0% and inflationary increases of 2.0% to 2.4% for operating 
expenses.

The recoverable amount of the assets for the Retail segment after the goodwill impairment of $147.8 million was 
$131.8 million. The impairment charge was a result of a reassessment of forecast earnings following a re-evaluation 
of market growth assumptions.  For the year ended 30 June 2014, the carrying value of the assets was $277.4 million, 
subsequent to an impairment charge of $59.5 million.

The recoverable amount of the assets for the Wholesale segment after the goodwill impairment of $57.5 million was 
$22.0 million. The impairment charge was a result of a reassessment of forecast earnings following a re-evaluation of 
market growth assumptions.  For the year ended 30 June 2014, the carrying value of the assets was $75.8 million.

81

Impact of possible changes in key assumptions
Value in use assumptions used to consider the recoverable amount of the assets are highly sensitive to changes in 
certain key assumptions.  

A summary of the impact of changing the key assumptions for the Retail and Wholesale value in use calculations is 
outlined below: 

Retail Segment

Wholesale Segment

Decrease in forecast  
cash flows of 10%

Increase in impairment  
of $13.2m

Increase in impairment  
of $2.2m

Increase in discount rate  
from 10.9% to 11.5%

Increase in impairment  
of $8.5m

Increase in impairment  
of $1.4m

Terminal rate decrease  
from 2.0% to 1.5%

Increase in impairment  
of $5.4m

Increase in impairment  
of $0.9m

Franchise System
The Franchise System is an indefinite life intangible asset entirely allocated to the Retail segment. A description of the 
nature of the Franchise System asset is contained in note 3(l)(iv).  

The recoverable amount has been assessed at 30 June 2015 using an excess earnings calculation, which is consistent 
with the methodology originally used to value the asset.  

For the year ended 30 June 2015, the recoverable amount of the Franchise System was estimated to be $110.7 million 
(2014: $125.7 million). This exceeds the carrying amount at 30 June 2015 by $13.3 million (2014: $28.3 million).   

•  Post-tax discount rate: 10.9% (2014: 10.9%) 

The post-tax discount rate reflects the risks associated with the asset. The discount rate has been derived using the 
Capital Asset Pricing Model (CAPM) and the inputs used in the model are consistent with those outlined above. 
•  Average nominal revenue growth projections of 3% per annum over the first 5 years in the forecast period and then 

0% per annum growth thereafter. 
•  Terminal growth rate: 0% (2014: 0%)
•  EBITDA margin: 14.4% (2014: 16.3%) 
•  Capital charges: range from -0.5% to 1.2% (2014: -0.6% to 1.2%)  

The equivalent pre-tax discount rate for the Franchise System was 15.9% (2014: 16.4%).  

Impact of possible changes in key assumptions:  

The assumptions used in the excess earnings calculation are the most sensitive to the revenue growth projections and 
then post-tax discount rate.  

In order for an impairment to be recorded in respect of the Franchise System asset: 

•  Revenue growth would need to decline to 0% per annum; or 
•  The discount rate would need to increase to 12.2% post-tax

helloworldlimited.com.au15. Deferred tax assets and liabilities

Deferred income tax at 30 June relates to the following:

(a) Deferred tax assets

Employee benefits

Payables and accruals

Tax losses

Property, plant and equipment

Other

GROSS DEFERRED TAX ASSETS

Set-off of deferred tax assets and liabilities pursuant to set-off provisions

NET DEFERRED TAX ASSETS

Deferred tax assets expected to be recovered within 12 months

Deferred tax assets expected to be recovered after more than 12 months

(b) Deferred tax liabilities

Accrued income

Defined benefit asset

Other

GROSS DEFERRED TAX LIABILITIES

Set-off of deferred tax assets and liabilities pursuant to set-off provisions

NET DEFERRED TAX LIABILITIES

Deferred tax liabilities expected to be settled within 12 months

Deferred tax liabilities expected to be settled after more than 12 months

CONSOLIDATED

2015 
$’000

2014
$’000

3,410

11,541

2,174

159

1,129

18,413

(13,171)

5,242

14,345

4,068

18,413

4,061

13,336

1,841

313

1,408

20,959

(13,754)

7,205

12,601

8,358

20,959

(10,123)

(12,057)

(918)

(2,425)

(13,466)

13,171

(295)

(9,688)

(3,778)

(873)

(824)

(13,754)

13,754

–

(9,820)

(3,934)

(13,466)

(13,754)

83

(c)   Movement in temporary differences during the year

DEFERRED TAX ASSETS

At 1 July 2013

(Charged)/credited:

– to profit or loss

–  to other comprehensive income

AT 30 JUNE 2014

AT 1 JULY 2014

(Charged)/credited:

– to profit or loss

–  to other comprehensive income

– direct to equity

AT 30 JUNE 2015

DEFERRED TAX LIABILITIES

At 1 July 2013 

Charged/(credited):

– to profit or loss

–  to other comprehensive income

AT 30 JUNE 2014

AT 1 JULY 2014

Charged/(credited):

– to profit or loss

–  to other comprehensive income

AT 30 JUNE 2015

Employee 
benefits

Payables  
and  
accruals

Property, 
plant and 
equipment

$’000

$’000

$’000

Tax  
losses

$’000

Other

$’000

Total

$’000

3,743

14,726

383

1,731

–

20,583

318        (1,390)

–

         –

4,061

13,336

(70)

–

313

110

–

1,841

1,076

332

1,408

   44

     332

20,959

4,061

13,336

313

1,841

1,408

20,959

(651)

(1,795)

(154)

333

112

(2,155)

–

–

–

–

–

–

–

–

(416)

        (416)

25

25

3,410

11,541

159

2,174

1,129

18,413

Accrued 
income

Defined 
benefit  
asset

$’000

$’000

Other

$’000

Total

$’000

11,229

378

1,913

13,520

828

–

12,057

12,057

(1,934)

–

10,123

–

495

873

873

–

45

918

(591)

(498)

824

237

(3)

13,754

824

13,754

1,525

         (409)

76

121

2,425

13,466

helloworldlimited.com.au16.  Defined Benefit Plan

As part of the Merger arrangement, the Group entered into a Superannuation Deed with Qantas Airways Limited setting 
out the arrangements which would apply (post-merger) to employees of the Group that are also members of the Qantas 
Superannuation Plan (divisions of which are in the nature of Defined Benefit Plan). Under the deed, HLO assumed 
responsibility for the plan assets and plan liabilities for these members in a new Defined Benefit Plan controlled 
and managed by HLO. The plan assets and liabilities were transferred to HLO on 25 July 2011. This plan is closed to 
new members.

The following sets out details in respect of the defined benefit plan only. The expense recognised in relation to the 
defined benefit contribution plan is disclosed separately in note 4.

CHANGES IN THE PRESENT VALUE OF DEFINED BENEFIT OBLIGATION

Opening defined benefit obligation

Current service cost

Interest cost

Member contributions

Actuarial gains from changes in financial assumptions

Actuarial losses/(gains) from other changes

Payments from the plan

CLOSING DEFINED BENEFIT OBLIGATION

CHANGES IN THE FAIR VALUE OF PLAN ASSETS

Opening fair value of plan assets

Interest income

Return on plan assets (excluding interest income)

Employer contributions

Member contributions

Payments from the plan

CLOSING FAIR VALUE OF PLAN ASSETS 

EXPENSE RECOGNISED IN THE CONSOLIDATED INCOME STATEMENT

Current service cost

Interest cost

Interest income 

TOTAL INCLUDED IN EMPLOYEE BENEFITS EXPENSE

CONSOLIDATED

2015 
$’000

2014
$’000

10,200

11,799

854

441

151

(753)

  901

(1,736)

10,058

13,110

519

   669

407

151

(1,736)

13,120

854

441

(519)

776

976

462

152

–

(842)

(2,347)

10,200

13,059

516

1,238

492

152

(2,347)

13,110

976

462

(516)

922

ACTUAL RETURN GAIN ON PLAN ASSETS

669

1,238

Actuarial gains recognised during the year

Cumulative actuarial gains recognised

TOTAL AMOUNT RECOGNISED IN THE STATEMENT OF FINANCIAL POSITION AT BEGINNING OF YEAR

Amount recognised in the statement of comprehensive income

Total expense

Employer contributions

TOTAL AMOUNT RECOGNISED IN THE STATEMENT OF FINANCIAL POSITION AT END OF YEAR

521

4,406

2,910

521

(776)

407

3,062

2,080

3,885

1,260

2,080

(922)

492

2,910

85

GROUP PLAN ASSETS COMPRISE:

International equities

Australian equities

Property

Fixed interest, cash and indexed bonds

Private equity

Cash

RECONCILIATION TO STATEMENT OF FINANCIAL POSITION

Fair value of plan assets

Present value of defined benefit obligation

RECOGNISED ASSET IN THE STATEMENT OF FINANCIAL POSITION

CONSOLIDATED

2015 
%

35.1

27.2

21.9

10.5

3.3

2.0

2014
%

31.3

29.8

18.1

12.1

3.3

5.4

100.0

100.0

CONSOLIDATED

2015 
$’000

2014
$’000 

13,120

(10,058)

3,062

13,110

(10,200)

2,910

At present the Group has no legal obligation to settle this liability with an immediate contribution or additional one off 
contributions.

Significant estimates actuarial assumptions and sensitivity

The significant actuarial assumptions were as follows:

Discount rate
Expected rate of salary increases

4.50%

3.50%

4.00%

3.50%

IMPACT ON DEFINED  
BENEFIT OBLIGATIONS

Increase  
in assumption

Decrease  
in assumption

Change  
in assumption

2015

2014

2015

2014

2015

2014

Decrease  
by 3.8%

Decrease  
by 4.2%

Increase 
by 3.9%

Increase 
by 4.4%

Increase 
by 3.9%

Increase 
by 4.3%

Decrease  
by 3.8%

Decrease  
by 4.2%

0.25%

0.25%

0.25%

0.25%

Discount rate

Salary growth rate

The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. 
In practice, this is unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the 
sensitivity of the defined benefit obligation to significant actuarial assumptions the same method (present value of the 
defined benefit obligation calculated with the projected unit credit method at the end of the year) has been applied as 
when calculating the defined benefit asset recognised in the balance sheet.

The methods and types of assumptions used in preparing the sensitivity analysis did not change compared to the 
prior year.

helloworldlimited.com.auRisk Exposure 

The plan exposes HLO to risks such as interest rate risk, investment risk and inflation risk.

Interest Rate Risk
Interest rate risk results from the plan’s liabilities being discounted at a rate based on prevailing corporate bond yields 
at each reporting date. Higher yields result in a lower value of the defined benefit obligation and lower yields result in a 
higher value of the defined benefit obligation.

Investment Risk
The plan invests in a diversified investment strategy. Given the level of diversification in the underlying investments, the 
plan is unlikely to suffer any significant loss from underperformance by the failure of an individual underlying security.

Salary Inflation Risk
The plan’s defined benefit obligations are linked to salary and therefore a higher than expected rate of salary inflation 
results in higher defined benefit obligations, unless these inflationary increases are accompanied by compensating 
higher rates of investment return.

The expected long-term rate of return is based on the weighted average of expected returns on each individual asset 
class where the weightings reflect the proportion of defined benefit assets invested in each asset class. Each asset 
class’ expected return is based on expectations of average returns over the next 10 years.

Actuarial gains and losses recognised in the Statement of Comprehensive Income arise as a result of changes in the 
discount rate applied to calculate the net present value of employees’ benefits (due to changes in corporate bond rates 
during the prevailing year), as well as fair value adjustments made to the value of plan assets, and changes in actuarial 
assumptions around expected return on plan assets and expected rates of salary increases.

Defined benefit asset and employer contributions

The Group makes contributions to the plan which provides defined benefit amounts for employees upon retirement. 
Under the plan, employees are entitled to retirement benefits determined, at least in part, by reference to a formula 
based on years of membership and salary levels.

The Group monitors the plan asset balance on an annual basis and currently contributes at a rate of 14.7% of salaries 
for Division 2 members and 10.9% for Division 3 members which is consistent with the plan actuary’s recommendation 
in the most recent actuarial valuation as at 30 June 2014 (reported on 25 March 2015). The next actuarial valuation will 
be as at 30 June 2017 and is expected to be completed by 31 December 2017.

Employer contributions are determined based on actuarial advice and are set to target the assets of the plan exceeding 
the total of members’ vested benefits. Based on the contribution recommendations made in the most recent actuarial 
investigation of the plan reported on 25 March 2015, the estimated net employer contributions will be approximately 
$400,000 for the year ending 30 June 2016 (2015: $470,000).

The weighted average duration of the defined benefit obligation of the plan is estimated to be approximately 12 years 
(2014: 12 years). A breakdown of plan liabilities by duration is as follows: 

DEFINED BENEFIT OBLIGATION MATURITY ANALYSIS 

30 June 2015  30 June 2014 

Less than 5 years 

Between 5 - 10 years 

Between 10 - 20 years 

Over 20 years 

TOTAL

22.6%

17.2%

43.5%

16.7%

23.1%

16.0%

39.9%

21.0%

100.0%

100.0%

87

17. Trade and other payables

Trade payables

Accruals

Other payables

CONSOLIDATED

2015 
$’000

2014
$’000

128,296 

125,572 

34,821 

20,492 

34,885 

36,925 

183,609

197,382 

Trade creditors are non-interest bearing and are normally settled within 30 day terms.  Non-trade payables and accruals 
are non-interest bearing.

Related party payables  

For terms and conditions of related party payables, refer to note 26.

Foreign exchange risk  

Details regarding foreign exchange risk exposure are disclosed in note 24.

helloworldlimited.com.au18. Borrowings

CURRENT

Unsecured financing

NON-CURRENT

Secured bank loan

Less: deferred borrowings costs

NET NON-CURRENT INTEREST BEARING LIABILITIES

Financing arrangements

The following lines of credit were available at balance date:

TOTAL FACILITIES

Secured bank loan – AUD 

Secured bank loan – AUD1

Secured bank loan – NZD $10m

Secured multi-option credit facilities – multi currency2

USED AT THE REPORTING DATE

Secured bank loan – AUD 

Secured bank loan – AUD1

Secured bank loan – NZD $10m

Secured multi-option credit facilities – multi currency2

UNUSED AT BALANCE DATE

Secured bank loan – AUD 

Secured bank loan – AUD1

Secured bank loan – NZD $10m

Secured multi-option credit facilities – multi currency2

CONSOLIDATED

2015 
$’000

2014
$’000

–

892 

24,861 

(1,616)

23,245 

25,319 

(1,974)

23,345 

CONSOLIDATED

2015 
$’000

2014
$’000

32,100 

15,000 

8,861 

40,000 

95,961 

32,100 

15,000 

9,319 

40,000 

96,419 

16,000 

16,000 

– 

8,861 

10,345 

35,206 

16,100 

15,000 

– 

29,655 

60,755 

–

9,319 

9,928 

35,247 

16,100 

15,000

– 

30,072 

61,172 

Maturity

17/04/2019

Amortising

17/04/2019

17/04/2019

1  $15 million amortising tranche.  $1 million amortised in each of October 2015 and April 2016.  Further $1.5 million amortised in each of 
October 2016 and April 2017.  Further $2.0 million amortised in each of October 2017, April 2018, and October 2018.  Remaining $4.0 million 
amortised on April 2019.

2  Multi-option facilities at 30 June 2015 and 30 June 2014 used entirely for Bank Guarantees and Letters of Credit.

89

(a)  Secured liabilities and assets pledged as security

The total secured liabilities (current and non-current) are as follows:

Secured bank loan

CONSOLIDATED

2015 
$’000

2014
$’000

24,861 

25,319 

The Australian and New Zealand bank loans are secured against the assets of those entities included in the Deed of 
Cross Guarantee of the Group, as detailed in note 30. These entities do not operate as licensed travel agents and are not 
subject to any other external regulation preventing them from providing encumbrances.   

The multi-option multi-currency facility can be drawn at any time. The maturity dates for the facility and loans are 
outlined above.

(b)  Set-off of assets and liabilities

There are currently no contractual arrangements establishing a legal right to set-off assets and liabilities with any 
financial institutions.

(c)  Fair values

Information about the carrying amounts and fair values of interest bearing liabilities is disclosed in note 24. 

(d)  Risk exposures

Information about the Group’s exposure to interest rate and foreign currency changes is provided in note 24.

helloworldlimited.com.au19. Provisions

CURRENT

Employee benefits – annual leave

Employee benefits – long service leave

Lease make good

Restructuring

Onerous lease contracts

Other

NON-CURRENT

Employee benefits – long service leave

Onerous lease contracts

(a)   Movements in provisions

CONSOLIDATED

2015 
$’000

2014
$’000

4,949

4,671

1,353

925

57

1,096

13,051

1,041

389

1,430

4,797

4,121

1,394

1,130

187

1,123

12,752

981

389

1,370

Total  
$’000

4,223

330

(328)

48

(441)

(12)

3,820

3,431

389

3,820

Movements in each class of provision during the financial year, other than employee benefits, are set out below: 

CONSOLIDATED

Lease  
make good   
$’000

Restructuring 
$’000

Onerous lease  
contracts  
$’000

NET BOOK AMOUNT

Balance at 1 July 2014

Provisions charged to income statement

1,394

                 –   

1,130

22

Unused amounts released to income statement

(2)

                       –   

Unwind of discount

                 –   

                       –   

576

              –   

(175)

48

Payments made/transfers from provision

(39)

(227)

              –   

Foreign currency differences

                 –   

                       –   

BALANCE AT 30 JUNE 2015

Current

Non-current

TOTAL

1,353

1,353

925

925

                 –   

                       –   

1,353

925

(3)

446

57

389

446

Other  
$’000

1,123

308

(151)

        –   

(175)

(9)

1,096

1,096

        –   

1,096

(b)   Nature and timing of provisions

Lease make good
A provision is recognised in respect of existing lease contracts for the estimated present value of expenditure required 
to complete dismantling and site restoration obligations under those contracts at balance date.  Future dismantling 
and restoration costs are reviewed annually.  Any changes are reflected in the present value of the lease make good 
provision at the end of the reporting year.

The amount of the provision for future lease make good costs is capitalised and amortised in accordance with the 
policy set out in note 3(i).  The unwinding of the effect of discounting of the provision, where relevant, is recognised as a 
finance expense.

Onerous lease contracts
A provision for onerous lease contracts is recognised when the expected benefits to be derived by the Group from a 
contract are lower than the unavoidable cost of meeting its obligations under the contract. The provision is measured at 
the present value of the expected cost of terminating the contract and the expected net cost of continuing the contract.  

91

Restructuring
Restructuring and redundancy provisions are recognised as an expense when the Group has made a commitment to the 
process, and this has been agreed and communicated to those affected. 

(c)  Amounts not expected to be settled within the next 12 months

The Group does not expect all employees to take the full amount of accrued leave or require payment within the next 
12 months.

20.  Deferred revenue

Deferred revenue

Details on the deferred revenue accounting policy are contained in note 3(r).

21.  Capital and reserves

(a)   Shares on issue

AS AT 30 JUNE 2015

Fully paid ordinary shares of Helloworld Limited

Less: shares bought back, not yet cancelled

CONTRIBUTED EQUITY

AS AT 30 JUNE 2014

Fully paid ordinary shares of Helloworld Limited

CONTRIBUTED EQUITY

CONSOLIDATED

2015 
$’000

69,294 

69,294 

2014
$’000

66,019

66,019

CONSOLIDATED

Number  
of Shares

$’000

440,356,334

278,763

(26,136)

(8)

440,330,198

278,755

440,548,572

440,548,572

278,822

278,822

HLO Ordinary Shares
Holders of ordinary shares in HLO are entitled to receive dividends as declared from time to and time and are entitled 
to one vote per share at HLO shareholders’ meetings.  In the event of the winding up of HLO, ordinary shareholders rank 
after creditors and are fully entitled to any proceeds on liquidation.  There is only one class of share on issues in HLO.

(b)   Movements in shares on issue

OPENING BALANCE 1 JULY 2013

Issue to Long Term Incentive Plan participants on 19 September 2013

BALANCE 30 JUNE 2014

On market buy-back and share cancelation 15 December 2014

On market buy-back of shares held by the Company but not yet cancelled                                     

BALANCE 30 JUNE 2015

CONSOLIDATED

Number  
of Shares

$’000

439,953,581

278,822

594,991

–

440,548,572

278,822

(192,238)

(26,136)

(59)

(8)

440,330,198                   

278,755

helloworldlimited.com.au(c)   Accumulated losses

(ACCUMULATED LOSSES) / RETAINED PROFITS AT THE BEGINNING OF THE FINANCIAL YEAR

Loss after income tax expense for the year

Dividends paid (note 8)

Actuarial gain on defined benefit plans, net of tax

CONSOLIDATED

2015 
$’000

(62,070)

(201,121)

– 

177 

2014 
$’000 

1,894 

(63,347)

(2,203)

1,586 

ACCUMULATED LOSSES AT THE END OF THE FINANCIAL YEAR

(263,014)

(62,070)

(d)   Other reserves

RESERVES

Foreign currency translation reserve

Hedging reserve

Predecessor accounting reserve

Share-based payment reserve

Share-based payment trust reserve

Movements:

FOREIGN CURRENCY TRANSLATION RESERVE

BALANCE 1 JULY 

Currency translation differences arising during the year

Amounts reclassified to profit or loss on disposal of net investment in foreign operations

BALANCE 30 JUNE 

HEDGING RESERVE

BALANCE 1 JULY 

Revaluation – gross

Deferred tax

BALANCE 30 JUNE 

PREDECESSOR ACCOUNTING RESERVE

BALANCE 1 JULY 

Revaluation

BALANCE 30 JUNE 

SHARE-BASED PAYMENT RESERVE

BALANCE 1 JULY 

Share-based payment expense

Transfer from share-based payment trust reserve

BALANCE 30 JUNE

SHARE-BASED PAYMENT TRUST RESERVE

BALANCE 1 JULY 

On market purchases of shares

Transfer from share-based payment trust reserve

BALANCE 30 JUNE

2,485

1,057 

2,205

(90)

156,400 

156,400

1,694 

– 

1,895

(246)

161,636

160,164

2,205

280

–

2,485

(90)

1,639

(492)

1,057

197

1,283

725

2,205

1,494

(2,457)

873

(90)

156,400

156,400

–

–

156,400

156,400

1,895

90

(291)

1,694

(246)

(45)

291

–

1,808

87

–

1,895

–

(246)

–

(246)

93

Nature and currency of other reserves

Foreign currency translation reserve
Exchange differences arising on translation of the foreign operations are taken to the foreign currency translation 
reserve, as described in note 3(d). The cumulative amount is reclassified to profit or loss when the net investment is 
disposed of.

Hedging reserve
The hedging reserve comprises the effective portion of the cumulative net change in the fair value of cash flow 
hedging instruments related to hedging transactions that have not yet occurred, as described in note 3(s). Amounts are 
reclassified to the income statement when the associated hedge transaction affects profit and loss.

Predecessor accounting reserve

Any differences between the net assets acquired and the consideration provided in relation to common control 
transactions are recorded in the predecessor accounting reserve, as described in note 3(w). Under common control, the 
Company has recorded the interest in the acquired company based on the book values of the assets and liabilities that 
were previously attributable to the subsidiary at the highest level of consolidation. As a result, no fair value adjustments 
are recorded on the acquisition.

Share-based payments reserve
The share-based payments reserve is used to recognise the grant date fair value of Performance Rights issued to 
eligible employees but not exercised.

Share-based payments trust reserve
Where any Group company or trust purchases the Company’s equity instruments, for example purchases of shares by 
the Helloworld Employee Share Trust, the consideration paid, including any directly attributable incremental costs (net 
of income taxes) is recorded in the share based payments trust reserve until the shares are cancelled or reissued. Where 
such ordinary shares are subsequently reissued, any consideration paid, net of any directly attributable incremental 
transaction costs and the related income tax effects, is transferred to the share based payments reserve.

helloworldlimited.com.au22.  Auditors’ remuneration

During the year the following fees were paid or payable for services provided by the auditor of the parent entity, its 
related practices and non-related audit firms.

AUDIT SERVICES

Auditor of the Company – PricewaterhouseCoopers (PwC) Australia

– Audit and review of Financial Statements

– Related practices of PwC Australia

– Non – PwC audit firms

OTHER SERVICES

Auditor of the Company – PwC Australia

– Taxation compliance services

– Other services

RELATED PRACTICES OF PwC AUSTRALIA

– Tax

– Other

CONSOLIDATED

2015 
$

2014
$

775,000

156,103

36,730

967,833

105,350

91,600

196,950

58,364

93,854

152,218

710,000

157,089

18,245

885,334

62,000

100,237

162,237

65,364

30,560

95,924

TOTAL AUDITORS’ REMUNERATION

1,317,001

1,143,495

95

23.  Reconciliation of Loss after income tax to net cash  

from/(used in) operating activities

LOSS AFTER INCOME TAX EXPENSE FOR THE YEAR

Adjustments for:

Depreciation and amortisation

Non-controlling interests

Gain on sale of non-current assets

Impairment losses on trade receivables

Share of profit in associates

Share based payments expense

(Gain/)loss on disposal of investments

Amortisation of borrowing costs

Impairment of goodwill

Changes in operating assets and liabilities:

(Increase)/decrease in trade and other receivables

(Increase)/decrease in other financial assets

Decrease in trade and other payables

Increase/(decrease) in other provisions

Increase in other non-current liabilities

Movements in tax balances

NET CASH FROM/(USED IN) OPERATING ACTIVITIES

There were no non cash financing and investing activities undertaken during the year (2014: nil).

CONSOLIDATED

2015 
$’000

2014
$’000 

(201,121) 

(63,347)

13,921 

14,032 

10 

(29) 

138 

(162) 

83 

(340)

450

104

(7)

207 

(165)

115 

5,473 

– 

205,300 

59,500 

(830) 

(2,660) 

(11,990) 

299 

281 

1,363

4,713 

2,308

3,410

(45,781)

(1,611)

560

(5,643)

(30,845)

helloworldlimited.com.au24. Financial risk management

The Group’s principal financial instruments comprise receivables, payables, cash, short-term deposits, borrowings and 
derivatives. The Group manages its exposure to key financial risks, including currency risk in accordance with a set of 
policies approved by the Board. The Group’s policy is to not enter into, issue or hold derivative financial instruments for 
speculative trading purposes.  

Financial Risk management is carried out by Group Treasury under policies approved by the Board of Directors. Group 
Treasury identifies, evaluates and hedges financial risks in close co-operation with the Group’s operating units.

Details of the significant accounting policies and methods adopted, including criteria for recognition, the basis of 
measurement and the basis on which income and expenses are recognised in respect of each class of financial asset, 
financial liability and equity instrument are disclosed in note 3.

The Group holds the following financial instruments:

FINANCIAL ASSETS

Cash and cash equivalents

Trade receivables

Derivative financial instruments

FINANCIAL LIABILITIES

Trade and other payables (excludes accruals)

Interest bearing liabilities

Derivative financial instruments

CONTINGENT FINANCIAL LIABILITIES

Bank Guarantees and Letters of Credit

CONSOLIDATED

2015 
$’000

2014
$’000

176,141

52,952

1,627

184,320

51,927

–

230,720

236,247

148,788

24,861

37

162,497

26,211

2,710

173,686

191,418

10,345

10,345

9,928

9,928

97

Liquidity risk

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group’s 
approach to managing liquidity is to ensure, as far as possible, that it will always have sufficient liquidity to meet its 
liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage 
to the Group’s reputation.

Management monitors rolling forecasts of the Group’s liquidity reserves (comprising the undrawn facilities outlined 
in note 18) and cash and cash equivalents (outlined in note 10) on the basis of expected cash flows. Financing 
arrangements are outlined in note 18.

The following table summarises the contractual undiscounted cash flows of financial liabilities as at 30 June 2015 and 
30 June 2014.

Carrying 
amount

CONSOLIDATED

Contractual cash flows

0–6 
months 
$’000

6–12 
months 
$’000

1 to 2 
years 
$’000

2 to 3 
years 
$’000

3 to 4 
years 
$’000

4 to 5  
years 
$’000

$’000

More  
than  
5 years 
$’000

Total  
$’000 

2015

NON-DERIVATIVE FINANCIAL LIABILITIES

Trade and other payables

148,788 148,788

–

–

–

–

Interest bearing liabilities – secured1

24,861

1,507

1,469

2,328

2,241 26,827

Interest bearing liabilities – unsecured

Bank Guarantees and Letters of Credit

–

–

–

–

3,342

3,499

–

697

–

289

DERIVATIVE FINANCIAL LIABILITIES

–

–

–

– 148,788

– 34,372

–

–

–

866

1,210

442 10,345

Interest rate swaps

37

37

–

–

–

–

–

–

37

173,686 153,674

4,968

3,025

2,530 27,693

1,210

442 193,542

Carrying 
amount

CONSOLIDATED

Contractual cash flows

0–6 
months 
$’000

6–12 
months 
$’000

1 to 2 
years 
$’000

2 to 3 
years 
$’000

3 to 4 
years 
$’000

4 to 5  
years 
$’000

$’000

More  
than  
5 years 
$’000

Total  
$’000 

2014

NON-DERIVATIVE FINANCIAL LIABILITIES

Trade and other payables

162,497 162,497

–

–

–

–

–

Interest bearing liabilities – secured1

25,319

1,523

1,528

3,128

3,199

2,774 27,516

Interest bearing liabilities – unsecured

892

–

892

–

–

–

–

– 162,497

– 39,668

–

892

Bank Guarantees and Letters of Credit

–

2,847 

2,786 

1,549 

697 

289 

899 

861 

9,928 

DERIVATIVE FINANCIAL LIABILITIES

Cash flow hedges

Interest rate swaps

1   Excludes deferred borrowing costs

2,551

2,374

159

–

177

–

–

159

–

–

–

–

–

–

–

–

2,551

159

191,418 169,241

5,383

4,836

3,896

3,063 28,415

861 215,695

Details on the interest bearing liabilities and facilities, including maturity dates are contained in note 18.

helloworldlimited.com.au 
 
Market risk

The Group has exposure to market risk in the areas of foreign exchange and interest rates.  The following section 
summarises the Group’s approach to managing these risks.

(i)  Foreign exchange risk
Foreign exchange risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate because 
of changes in foreign exchange rates.  The source and nature of this risk arises predominantly from  Wholesale 
operations.  In order to protect against exchange rate movements, the Group has entered into forward exchange 
contracts to purchase foreign currencies.  These contracts are hedging highly probable forecasted purchases for the 
ensuing financial year and are timed to mature when payments to suppliers are scheduled to be made.

On initial designation of the hedge, the Group formally documents the relationship between the hedging instruments 
and the hedged items, including the risk management objectives and strategy in undertaking the hedge transaction, 
together with the methods that will be used to assess the effectiveness of the hedging relationship. Forward foreign 
exchange contracts are used to hedge a portion of remaining foreign currency exposure within specific parameters. For 
this to occur the Group makes an assessment, both at the inception of the hedge relationship as well as on an ongoing 
basis, whether the hedging instruments are expected to be effective in offsetting the changes in the fair value or cash 
flows of the respective hedged items during the period for which the hedge is designated, and whether the actual results 
of each hedge are within a range of 80-125%.  For a cash flow hedge of a forecast transaction, the transaction should be 
highly probable to occur and should present an exposure to variations in cash flows that could ultimately affect reported 
net income.

As at 30 June 2015, the Group’s net exposure to foreign currency risk is set out in the table below.  The table includes 
the following: 

•  foreign cash holdings as at year end; 
•  receivables denominated in foreign currencies as at year end;
•  current trade payables and forward payment obligations in foreign currencies as at year end; and 
•  foreign currency exchange contracts outstanding as at year end.

CURRENCY

USD 

EUR 

GBP

FJD

NZD

Other currencies 

NET TOTAL FOREIGN CURRENCY EXPOSURE LIABILITY

AUD EQUIVALENT

2015 
$’000

(2,899)

(1,666)

(908)

(2,577)

(325)

(4,240)

(12,615)

2014  
$’000

(2,325)

(1,240)

(337)

(1,661)

(195)

(1,571)

(7,329)

99

The following table summarises the impact of a reasonably possible change in foreign exchange rates on net profit.  
For the purpose of this disclosure, the sensitivity analysis assumes a 10% increase and decrease in foreign exchange 
rates.  Sensitivity analysis assumes hedge effectiveness as at 30 June 2015.  This analysis also assumes that all other 
variables, including interest rates, remain constant.  

10% increase

10% decrease

CONSOLIDATED

2015 
$’000

2,017

(2,465)

2014 
$’000

1,837

(2,245)

Interest rate risk

(ii) 
Interest rate risk refers to the risk that the fair value or future cash flows of a financial instrument will fluctuate 
because of changes in market interest rates.  The Group’s exposure to interest rate risk is on its cash assets and its cash 
borrowings issued at variable rates.  Cash includes short-term deposits amounting to $62.0 million (2014: $66.0 million) 
paying a weighted average fixed rate of 2.72% per annum (2014: 3.27%). The Group has entered into interest rate 
swaps to mitigate interest rate risk on its variable rate borrowings. Other funds are held in operational and foreign 
currency bank accounts and during the year earned interest at market rates under normal commercial terms.  

All short-term deposits are fixed rate instruments and accordingly, a change of 100 basis points per annum in interest 
rates at the reporting date would have no impact on the profit and the net equity of the Group (2014: nil).

Credit risk

Credit risk is the potential loss from a transaction in the event of a default by the counterparty during the term of 
the transaction or on settlement of the transaction. Credit exposure is measured as the cost to replace existing 
transactions should a counterparty default.  

The Group conducts transactions with the following major types of counterparties:  

•  Trade debtor counterparties: the credit risk is the recognised amount, net of any impairment loss.  As at 30 June 2015, 
this amounted to $53.0 million (2014: $51.9 million).  The Group has credit risk associated with travel agents, airlines, 
industry settlement organisations and direct suppliers.  The Group minimises credit risk through the application of 
stringent credit policies and accreditation of travel agents through industry programs; and 

•  HLO’s most significant supplier is Qantas Airways Limited and its subsidiaries, details of these transactions are 

outlined in note 26.  

Where specific credit risk is identified with a counterparty, the Group requires pre-payment for services provided. 
A reservation for such a counterparty is not confirmed or ticketed prior to receiving payment in full. Due to the short 
term nature of these receivables, their carrying amount is assumed to be their fair value.  

The maximum exposure to credit risk is the fair value of the receivables.  Collateral is not held as security, nor is it the 
Group’s policy to transfer receivables to special purpose entities.

helloworldlimited.com.auThe ageing of trade receivables not considered impaired, or provided for as impaired, at 30 June was:

Neither past due nor impaired

Past due 1 – 30 days

Past due 31 – 60 days

Past due 61 – 90 days

Past due 91 – 120 days

More than 120 days

TOTAL

CONSOLIDATED

2015 
$’000

47,476 

2,960 

1,695 

507 

243 

71 

2014 
$’000

44,965

2,612

1,003

791

1,149

1,407

52,952 

51,927

As at 30 June 2015, trade receivables of $5.5m million (2014: $7.0 million) were past due but not impaired. These relate 
to a number of independent counterparties for whom there is no recent history of default.   

There are no significant other receivables, or other classes of receivables, that have been recognised that would 
otherwise, without negotiation, have been past due or impaired. It is expected that these amounts will be received when 
due. The Group does not hold any collateral in relation to these receivables.   

The ageing of trade receivables identified as impaired at 30 June was:

Neither past due nor impaired

Past due 1 – 30 days

Past due 31 – 60 days

Past due 61 – 90 days

Past due 91 – 120 days

More than 120 days

TOTAL

Movements in the allowance for impairment losses in respect of trade receivables are as follows:

BALANCE AT 1 JULY 

Additional provisions recognised

Writeback of provision

Receivables written off during the year as uncollectable

Foreign currency differences

BALANCE AT 30 JUNE

CONSOLIDATED

2015 
$’000

2014 
$’000

10 

– 

58 

277 

5 

285 

635

14

7

8

377

9

380

795

CONSOLIDATED

2015 
$’000

795 

138 

(221) 

(61) 

(16) 

635

2014 
$’000

918 

207 

(299)

(62)

31 

795

An allowance for impairment losses is made when there is objective evidence that a trade receivable is impaired.  In the 
current year an additional $0.1 million (2014: $0.2 million) provision has been recognised by the Group.  The amount of 
the allowance is measured as the difference between the carrying amount of the trade receivables and the estimated 
future cash flows expected to be received from the relevant debtors.

101

The table below sets out the maximum exposure to credit risk at 30 June:

MAXIMUM CREDIT RISK EXPOSURE

Cash and cash equivalents

Trade and other receivables

CONSOLIDATED

2015 
$’000

176,141 

104,869 

281,010 

2014 
$’000

184,320

105,470

289,790

The Group undertakes transactions with a large number of customers and other counterparties in various countries in 
accordance with Board approved policy. Where a higher than acceptable credit risk is identified with a counterparty, the 
Group looks to implement measures which minimise the risk of losses and in some cases seeks to renegotiate customer 
trading terms by requiring the customer to prepay on purchases in advance of confirmation of a travel booking.

Net fair values

The net fair values of cash, cash equivalents and non-interest bearing financial assets and financial liabilities 
approximate their carrying values due to their short maturity.

The fair values of financial assets and liabilities, together with their carrying amounts in the statement of financial 
position, for the Group are as follows:

CONSOLIDATED

ASSETS

Cash and cash equivalents 

Trade and other receivables

LIABILITIES

Trade creditors

Other payables 

Interest bearing liabilities - current

Interest bearing liabilities – non-current

2015

2014

CARRYING 
AMOUNT
$’000

NET FAIR 
VALUE  
$’000

CARRYING 
AMOUNT
$’000

NET FAIR 
VALUE  
$’000

176,141

104,869

281,010

128,296

20,492

–

23,245

172,033

176,141

104,869

281,010

128,296

20,492

–

24,861

173,649

184,320

105,470

289,790

125,572

36,925

892

23,345

186,734

184,320

105,470

289,790

125,572

36,925

892

25,319

188,708

helloworldlimited.com.auFair value hierarchy

The table below analyses financial instruments carried at fair value, by valuation method.  The different levels have been 
defined as follows: 

•  Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities 
•  Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either 

directly (i.e. as prices) or indirectly (i.e. derived from prices) 

•  Level 3: inputs for the assets or liabilities that are not based on observable market data (unobservable inputs)  

The Group’s forward exchange contracts are recognised at their fair value determined using forward exchange rates at 
the balance sheet date, with the resulting value discounted back to present value.

CONSOLIDATED 2015

ASSETS

Net derivative financial assets

Total assets

CONSOLIDATED 2014

LIABILITIES

Net derivative financial liabilities

Total liabilities

Capital management

Level 1
$’000

–

–

Level 1
$’000

–

–

Level 2
$’000

1,590

1,590

Level 2
$’000

2,710

2,710

Level 3
$’000

–

–

Level 3
$’000

–

–

Total
$’000

1,590

1,590

Total
$’000

2,710

2,710

The Board’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to 
sustain future development of the business.  The Board monitors both the return on capital and the level of dividends to 
ordinary shareholders.  

In order to maintain or adjust the capital structure, the Group may adjust the amount of dividends paid to shareholders.  

There were no other changes in the Group’s approach to capital management during the year.  

Neither the Company nor any of its subsidiaries are subject to externally imposed capital requirements.

103

25. Commitments and contingencies

Lease commitments - as lessee

Non-cancellable operating lease rentals are payable as follows:

Within one year

One to five years

More than five years

AGGREGATE LEASE EXPENDITURE CONTRACTED FOR AT YEAR END

CONSOLIDATED

2015 
$’000

6,817 

10,661 

26 

17,504 

2014 
$’000

7,925

15,407

148

23,480

The Group has entered into commercial leases on property and certain items of office equipment.  These leases have an 
average life of between 2 and 12 years and generally provide the Group with a right of renewal at which time all terms 
are renegotiated. There are no restrictions placed upon the lessee by entering into these leases.  

The Group recognised rent expenses of $10.5 million in the year (2014: $11.5 million).

Lease commitments - as lessor

The Group sub-leases surplus office space under operating leases. The Group also leases one investment property. The 
future minimum lease receipts under these leases are as follows:

Within one year

One to five years

AGGREGATE LEASE INCOME CONTRACTED FOR AT YEAR END

CONSOLIDATED

2015 
$’000

848 

1,257 

2,105

2014 
$’000

636

1,245

1,881

The Group recognised lease rental income of $0.7 million (2014: $0.1 million). Rental income is derived from the sub 
lease of surplus office space and lease of one investment property. In addition to this the Group received rental income 
for which rent is derived from sub lease arrangements on a month by month contract basis. The future minimum lease 
receipts above do not include expected future income from these arrangements owing to short term nature of the 
arrangement.

Guarantees

Other than the Deed of Cross Guarantee entered into with its subsidiaries, as outlined in note 30, HLO has on issue at 
30 June 2015 bank guarantees and letters of credit totalling $10.3 million (2014: $9.9 million).

Contingencies

There are no significant contingent liabilities.

GST Claim before the Federal Court of Australia

The Group was previously involved in a legal case in relation to a GST matter, which was concluded in October 2014. 
Additional information in relation to the matter is disclosed in note 7(g).  

helloworldlimited.com.au26.  Related party transactions

(a)   Subsidiaries

Details relating to subsidiaries are included in note 27.

(b)  Ultimate and direct parent

Helloworld Limited (HLO) is the legal owner of the Group. However, under the applicable accounting standards, a 
reverse acquisition by Stella Travel Services Holdings Pty Limited (STSH) is deemed to have occurred on the Merger 
of STSH with HLO. Consequently, for accounting purposes, STSH is accounted for as the ultimate and direct parent 
entity of the Group.

(c)   Entities with significant influence over the Group

QH Tours Limited (a wholly owned subsidiary of Qantas Airways Limited) holds 28.9% of the ordinary shares of HLO 
and Europe Voyager NV holds 23.3% of the ordinary shares of HLO.  Under the Merger agreement QH Tours Limited 
and Europe Voyager NV were entitled to appoint two Board members each. In accordance with the Merger agreement, 
in the event that these Board members resign from their directorship, the Merger agreement does not allow for these 
shareholders to nominate an alternate Director. Currently, one of each of the QH Tours Limited and Europe Voyager NV 
Directors appointed at the time of the Merger remain on the Board of HLO.  At the time of the Merger, UBS Australia 
Holdings Limited (UBSAHL) was also able appoint a Board member, and at 30 June 2014 held 17.9% of ordinary shares 
of HLO and were therefore considered to have significant influence at that time.  As at 30 June 2015, UBSAHL held 
7.0% of ordinary shares and had no Board members appointed, and therefore no longer possessed significant influence 
over HLO as at 30 June 2015.

As at 30 June 2015, Sintack Pty Ltd is also considered to have significant influence over the Group, holding 19.5% of 
the ordinary shares of HLO and having one Director on the Board of HLO.  There are no restrictions on changing Board 
members. Sintack Pty Ltd was not part of the initial Merger agreement.

(d)   Key management personnel compensation

Short term employee benefits

Long term employee benefits

Share-based payment benefits

Post-employment benefits

Detailed remuneration disclosures are provided in the remuneration report on pages 26 to 39.

CONSOLIDATED

2015 
$

2015 
$

3,425,604

4,514,060

14,106

(18,445)

135,823

19,245

103,432

128,246

3,557,088

4,764,983

105

(e)   Transactions with related parties

The following transactions were carried out with related parties:

TRADING TRANSACTIONS

(i)   Revenue derived from:

Associates of the Group

Entities with significant influence over the Group1

Other related parties3

(ii)   Expenses incurred as a result of transactions with:

Entities with significant influence over the Group1

Other related parties3

(iii)   Dividends received from:

Associates of the Group

YEAR END BALANCES

(i)   Assets:

Associates of the Group

Entities with significant influence over the Group1

(ii)   Liabilities:

Associates of the Group

Entities with significant influence over the Group1

TRANSACTIONS ASSOCIATED WITH THE MERGER

(i)   Payments for employee related statutory entitlements2 to:

Entities with significant influence over the Group1

CONSOLIDATED

2015 
$’000

2014 
$’000

124

54,783

26

2,220

5

574

11

7,966

6

3,516

119

57,277

–

2,294

–

48

1,431

12,684

1,422

3,951

7,948

11,319

2 

1  QH Tours Limited (a wholly owned subsidiary of Qantas Airways Limited) holds 28.9% of the ordinary shares of HLO and Europe Voyager NV 
holds 23.3% of the ordinary shares of HLO.  Sintack Pty Ltd held 19.5% of the ordinary shares of HLO at 30 June 2015 and is considered to 
have significant influence from 18 May 2015 when a Director representing the entity was appointed.
In addition to ordinary trading transactions and as part of the Merger agreement, the Group entered into an umbrella agreement with Qantas 
Airways Limited (and its controlled entities). The agreement was intended to facilitate a transition to arrangements directly between HLO and 
relevant third party suppliers and provide for the continuation of the ordinary course of business activities of the Group. Services provided 
under the agreement include shared services, national sales agency agreements, IT services, labour recharges, frequent flyer arrangements, 
intellectual property rights and website agreements.
Includes transactions with Director related entities and key management personnel.

3 

Terms and conditions of related party receivables and payables 

Related party trade receivables are non-interest bearing and are generally on 30 day terms. The Group settles related 
party trade payables according to the payment conditions confirmed by the supplier of services.

Qantas Airways Limited and Qantas Holidays Limited are party to the Qantas Frequent Flyer Program Participating 
(Retail) Agreement (the Agreement). 

helloworldlimited.com.au(f)   Transactions with Director related entities

Year ended 30 June 2015
P Spathis was reappointed as a Director of HLO on 18 May 2015 (he was previously a director during the period 
30 June 2002 to 28 November 2012). P Spathis represents Sintack Pty Ltd, which holds 19.5% of the ordinary shares 
of HLO. P Spathis is a corporate executive with Consolidated Travel Pty Limited. Sintack Pty Ltd is controlled by 
Mr Alysandratos. Mr Alysandratos also holds a controlling interest in Consolidated Travel Pty Limited and is a director 
of Consolidated Travel Pty Limited and Chesters Nominees Pty Ltd. HLO held a sub-lease agreement with Consolidated 
Travel Pty Limited during the year for which $0.02 million of income was received. 

Year ended 30 June 2015 and year ended 30 June 2014
A Cummins is a director of STS UK Holdco II Limited, STS UK Holdco I Pty Limited and Global Voyager Holdings Pty 
Limited which are controlled by Europe Voyager NV, also a shareholder which is deemed to have significant influence 
over HLO. In addition, A Cummins is a director of Mantra Group Limited (formerly Mantra Group Holdings I Pty Limited) 
which EV Hospitality NV is deemed to have significant influence over. EV Hospitality NV is considered a related party of 
HLO as EV Hospitality NV and Europe Voyager NV are commonly controlled entities. Details of transactions with STS UK 
Holdco II Limited and Mantra Group Limited are included in part (e).

E Gaines was a director of Global Voyager Holdings Pty Limited and STS UK Holdco I Pty Limited until 9 September 
2014 and of Global Voyager Group Admin Pty Limited until 26 November 2014. These entities are controlled by Europe 
Voyager NV, also a shareholder and deemed to have significant influence over HLO. In addition, E Gaines was a director 
of Mantra Group Limited (formerly Mantra Group Holdings I Pty Limited) which EV Hospitality NV is deemed to have 
significant influence over until 26 November 2014. EV Hospitality NV is considered a related party of HLO as EV 
Hospitality NV and Europe Voyager NV are commonly controlled entities. Details of transactions with these companies 
and their related entities are included in part (e).

(g)   Transactions with key management personnel 

Transactions with key management personnel are outlined in the Remuneration Report on pages 26 to 39.

(h)   Terms and conditions

Sales to and purchases from related parties are made at arm’s length at normal market prices and on normal commercial 
terms.

Transactions relating to dividends are on the same terms and conditions applicable to other shareholders. Outstanding 
balances are unsecured and are repayable in cash.

(i)   Guarantees

Guarantees provided or received for any related party receivables or payables have been disclosed in note 18.

107

27.  Particulars in relation to controlled entities as at 30 June 2015

The consolidated financial statements incorporate the assets, liabilities and results of the following principal 
subsidiaries in accordance with the accounting policy described in note 3(a). The proportion of ownership interest is 
equal to the proportion of voting power held.

CONTROLLED ENTITIES
Helloworld Limited

Jetset Travelworld Network Pty Limited

Jetset Pty Limited

JTG Corporate Pty Limited

Helloworld Services Pty Limited

National Cruise Centre Pty Limited

Helloworld Group Pty Limited

QBT Pty Limited

Qantas Holidays Limited

ACN 139 386 520

Travelworld Pty Limited

Retail Travel Investments Pty Limited

Harvey World Travel Group Pty Limited

Harvey World Travel Franchises Pty Limited

Travelscene Pty Limited

Harvey World Travel International Pty Limited

Travelscene Tickets Pty Limited

Transonic Travel Pty Limited

Stella Travel Services (Australia) Pty Limited

Travel Indochina Limited

Best Flights Pty Limited

World Aviation Systems (Australia) Pty Limited

Global Aviation Services Pty Limited

Stella Travel Services (NZ) Limited

Atlantic and Pacific Business Travel Limited

GP Holiday Shoppe Limited

Gullivers Pacific Limited

Harvey World Travel (2008) Ltd

Just Tickets Limited

United Travel Limited

Harvey World Travel New Zealand Limited

Retail Travel Investments (NZ) Limited

Atlantic & Pacific Business Travel Pty Limited

Travel Co Investments No. 2 Pty Limited

Montarge Pty Limited

Travel Advantage Pty Limited

Helloworld NZ Limited

Global Aviation Services (Australasia) Limited

Biztrav Limited

Aus STS Holdco II Pty Limited

Stella Travel Services Group Pty Limited

Betanza Pty Limited

ACN 003 683 967

Travelscene Holidays Pty Limited

Concorde International Travel Inc.

Stella Travel Services USA Inc.

Note

1, 2

2

2

2

ABN/ACN

60 091 214 998

23 124 732 136

30 098 029 362

128 834 588

    2

85 124 719 508

2

2

2

2

2

2

2

2

2

  2

2

2

2

2

2

86 135 179 485

47 108 306 243

50 128 382 187

24 003 836 459

72 139 386 520

81 074 285 224

094 188 100

073 203 291

059 507 587

001 763 819

073 203 264

056 166 682

103 179 326

003 237 296

UK# 0525 0591

095 507 010

003 237 189

099 065 040

NZ# 182 9492

NZ# 519 813

NZ# 1953 053

NZ# 128 2538

NZ# 593 524

NZ# 155 6299

NZ# 100 6869

NZ#563 846

NZ# 115 681

061 265 610

111 633 624

100 625 607

004 009 296

NZ #92 083

NZ# 127 5961

NZ# 833 384

138 225 331

097 772 702

072 181 161

003 683 967

111 606 743

Helloworld Group
Ownership Interest

Country of 
incorporation

2015  
%

2014 
%

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

UK

Australia

Australia

Australia

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

Australia

Australia

Australia

Australia

New Zealand

New Zealand

New Zealand

Australia

Australia

Australia

Australia

Australia

USA

USA

N/A

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

72

100

100

100

100

100

100

100

N/A

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

72

100

100

100

100

100

100

100

helloworldlimited.com.au 
  
CONTROLLED ENTITIES
Harvey Holidays Pty Limited

Encore Business Tourism Pty Limited

QBT (NZ) Limited

Travel Indochina Vietnam Co. Ltd

Travel Indochina Lao Co Limited

Advanced Applications (UK) Limited

Helloworld Franchising Pty Limited

Helloworld Digital Pty Limited

Helloworld IP Pty Limited

Insider Journeys Limited

Helloworld Group
Ownership Interest

Country of 
incorporation

2015  
%

2014 
%

Note

ABN/ACN

061 284 866

57 006 805 625

Australia

Australia

3

NZ# 3982078

New Zealand

2

2

2

  4

UK# 067 33115

164 402 304

164 402 215

164 402 288

09367296

Vietnam

Laos

UK

Australia

Australia

Australia

 UK

100

100

–

95

70

100

100

100

100

100

100

100

100

95

70

100

100

100

100

–

1  Helloworld Limited is the legal owner of the Group. However, under the applicable accounting standards, a reverse acquisition by Stella Travel 
Services Holdings Pty Limited is deemed to have occurred on the Merger at 30 September 2010. Consequently, for accounting purposes, 
Stella Travel Services Holdings Pty Limited is the parent entity of the Group.

2  Pursuant to ASIC Class Order 98/1418 (as amended), these controlled entities are relieved from the Corporations Act 2001 requirements for 

preparation, audit and lodgement of financial statements.

3  QBT (NZ) Limited was deregistered on 20 January 2015.
4 

Insider Journeys Limited was incorporated on 24 December 2014.

Transactions with non-controlling interests

There were no other transactions with non-controlling interests during the year, other than those disclosed in this report.

28.  Investments in associates

Information relating to associates is set out below:

INVESTMENTS IN ASSOCIATES
Harvey World Travel Southern Africa (Pty) Limited

Merraford Pty Limited

Maridore Pty Limited

Resortpac Pty Limited

Vallane Pty Limited

Fine Travel Pty Limited

Travel Co Investments Pty Limited

Tour Managers (Fiji) Limited

Harvey World Travel Strategy Group Ltd

Note

1

2

3

4

5

6

7

ABN/ACN

Country of 
incorporation

SA# 1981/00 1738/07

South Africa

100 625 581

100 625 572

064 579 273

100 625 643

109 344 587

110 761 923

Fiji# 16936

Australia

Australia

Australia

Australia

Australia

Australia

Fiji

NZ# 569 145

New Zealand

1  The Group disposed of its investment in Harvey World Travel Southern Africa (Pty) Limited on 10 July 2015.
2  The Group disposed of its investment in Merraford Pty Limited on 1 December 2014.
3  The Group disposed of its investment in Maridore Pty Limited on 30 April 2015.
4  The Group disposed of its investment in Resortpac Pty Limited on 9 January 2015.
5  The Group disposed of its investment in Vallane Pty Limited on 12 December 2014.
6  The Group disposed of its investment in Fine Travel Pty Limited on 8 July 2014.
7  The Group disposed of its investment in Travel Co Investments Pty Limited on 22 December 2014. 

Helloworld Group
Ownership Interest

2015  
%

50

–

–

–

–

–

–

33

50

2014  
%

50

25

30

30

39

30

49

33

50

109

 
29. Parent entity information

As at, and throughout the financial year ended 30 June 2015, the legal parent company of the Group was Helloworld 
Limited.

RESULT OF THE PARENT ENTITY

Loss after income tax

TOTAL COMPREHENSIVE LOSS FOR THE YEAR

FINANCIAL POSITION OF PARENT ENTITY AT YEAR END

Current assets

Non-current assets

TOTAL ASSETS

Current liabilities

Non-current liabilities

TOTAL LIABILITIES

NET ASSETS 

EQUITY

Issued capital

Share-based payments reserve

Share-based payment trust reserve

Accumulated losses

TOTAL EQUITY

COMPANY

2015  
$’000

2014  
$’000

(168,249) 

(105,056)

(168,249) 

(105,056)

72,901

150,992

223,893

48,318

–

48,318

175,575

62,509

323,155

385,664

41,852

1

41,853

343,811

435,688 

435,755 

1,598 

– 

(261,711)

175,575

1,764 

(246)

(93,462)

343,811

An impairment review was undertaken at 30 June 2015.  The loss for the year includes impairment of $172.4 million 
($2014: 104.0 million) recorded against the carrying value of Helloworld Limited’s investments in subsidiaries.  

Helloworld Limited (HLO) is the legal owner of the Group.  However, under the applicable accounting standards, a reverse 
acquisition by Stella Travel Services Holdings Pty Limited (STSH) is deemed to have occurred on the Merger of STSH 
and HLO.  For accounting purposes, STSH is the deemed parent entity of the Group.

Parent entity guarantees in respect of debts of its subsidiaries  

The legal parent Helloworld Limited has entered into a Deed of Cross Guarantee with the effect that the Company 
guarantees debts in respect of its subsidiaries.  Details of the Deed of Cross Guarantee and the subsidiaries subject to 
the deed are disclosed in note 30.

Parent entity tax liabilities in respect of its subsidiaries  

The parent entity has entered into a tax funding agreement with the effect that the Company guarantees tax liabilities 
of other entities in the tax consolidated group.  As at 30 June 2015 the tax consolidated group had a tax receivable due 
of $0.8 million (2014: $0.3 million).    

Parent entity commitments and contingencies

The parent entity has no contractual commitments for the acquisition of property, plant and equipment and no 
contingent liabilities as at 30 June 2015 (2014: none).

helloworldlimited.com.au30.  Deed of cross guarantee

Pursuant to Class Order 98/1418, the entities identified in note 27 are relieved from the Corporations Act 2001 
requirements for preparation, audit and lodgement of financial statements and Directors’ reports.

As a condition of the Class Order, Helloworld Limited, Travelworld Pty Limited and Jetset Pty Limited (Closed Group) 
entered into a Deed of Cross Guarantee on 25 May 2007. National Ticket Centre Pty Limited, Qantas Holidays 
Limited and QBT Pty Limited joined the Deed of Cross Guarantee on 28 November 2008. Jetset Travelworld Network 
Pty Limited, JTG Corporate Pty Limited, Helloworld Services Pty Limited, National Cruise Centre Pty Limited and 
ACN 139 386 520 Pty Limited were added to the Deed on 2 December 2009. Following the Merger of STSH and HLO, 
Stella Travel Services Group Pty Ltd, Aus STS Holdco II Pty Ltd, Stella Travel Service Holdings Pty Ltd, Transonic Travel 
Pty Limited and Travelscene Pty Ltd joined the Deed of Cross Guarantee on 31 March 2011. The effect of the Deed is 
that Helloworld Limited has guaranteed to pay any deficiency in the event of the winding up of the controlled entities or 
if they do not meet their obligations under the terms of overdrafts, loans, leases or other liabilities subject to guarantee. 
The controlled entities which are party to the Deed have also given a similar guarantee in the event Helloworld Limited 
is wound up or if it does not meet its obligations under the terms of overdrafts, loans, leases or other liabilities subject 
to guarantee.

On 31 March 2011 Travelworld Pty Limited, Jetset Pty Limited, National Ticket Centre Pty Limited, Qantas Holidays 
Limited and QBT Pty Limited ceased to be members of the Closed Group, the class action applied to these members 
for a period of up to 6 months following formal notice to ASIC of their intention to leave. These entities were de-
consolidated from the Closed Group in 2012.

On 15 June 2015, Helloworld Franchising Pty Limited, Helloworld IP Pty Limited, Helloworld Digital Pty Limited, 
Helloworld Group Pty Limited, Global Aviation Services Pty Limited, Retail Travel Investments Pty Limited, Harvey World 
Travel Group Pty Limited, Harvey World Travel International Pty Limited, Best Flights Pty Limited, and World Aviation 
Systems (Australia) Pty Limited were added to the Deed. Jetset Pty Limited, Travelworld Pty Limited, and QBT Pty 
Limited were also re-admitted to the Closed Group on this date.

The Closed Group consolidated income statement and statement of financial position have been prepared in accordance 
with the accounting policy note 3(a), comprising the Company and the controlled entities which are party to the Deed, 
after eliminating all transactions between parties to the Deed of Cross Guarantee and is set out below.

111

(a)    Closed Group income statement, statement of comprehensive income and 
summary of movements in retained earnings for the year ended 30 June

CLOSED GROUP INCOME STATEMENT

REVENUE

Employee benefits expenses

Advertising, selling and marketing expenses

Communication and technology expenses

Occupancy and rental expenses

Operating expenses

Impairment of investments

Depreciation and amortisation

Loss on disposal of investments

OPERATING LOSS

Finance expense

LOSS BEFORE INCOME TAX

Income tax benefit

LOSS AFTER INCOME TAX

Closed Group statement of comprehensive income

LOSS AFTER INCOME TAX

OTHER COMPREHENSIVE INCOME

Items that may be reclassified to profit or loss:

Change in fair value of cash flow hedges net of income tax

OTHER COMPREHENSIVE INCOME FOR THE YEAR, NET OF INCOME TAX

TOTAL COMPREHENSIVE LOSS FOR THE YEAR, NET OF INCOME TAX

2015 
$’000

2014 
$’000

       58,387 

17,234

     (34,935)

     (14,728)

     (20,396)

       (5,736)

       (3,895)

       (6,997)

       (1,152)

          (955)

     (15,384)

     (26,780)

(137,400)

       (1,234)

            (89)

–

       (1,153)

       (8,146)

       (160,682)

     (42,677)

       (2,625)

       (2,484)

       (163,307)

     (45,161)

       10,868 

       11,711 

            (152,439) 

     (33,450)

            (152,439) 

(33,450)

              85 

            85  

114

114

(152,354)

(33,336)

Summary of movements in Closed Group retained earnings

(ACCUMULATED LOSSES)/RETAINED EARNINGS AT THE BEGINNING OF THE FINANCIAL YEAR 

     (28,313)

         7,340 

Retained earnings transferred in due to changes in Closed Group

Current year loss

Dividends paid

ACCUMULATED LOSSES AT THE END OF THE FINANCIAL YEAR

       42,821 

–

(152,439)

     (33,450)

–

       (2,203)

          (137,931)

     (28,313)

helloworldlimited.com.au(b)   Closed Group statement of financial position as at 30 June 

ASSETS

CURRENT ASSETS

Cash and cash equivalents

Trade and other receivables

Income tax receivable

TOTAL CURRENT ASSETS

NON-CURRENT ASSETS

Property, plant and equipment

Intangible assets

Investments

Deferred tax assets

Other non-current assets

TOTAL NON-CURRENT ASSETS

TOTAL ASSETS

LIABILITIES

CURRENT LIABILITIES

Trade and other payables

Borrowings

Derivative financial instruments

Deferred revenue

Provisions

TOTAL CURRENT LIABILITIES

NON-CURRENT LIABILITIES

Borrowings

Provisions

Deferred tax liabilities

Other non-current liabilities

TOTAL NON-CURRENT LIABILITIES

TOTAL LIABILITIES

NET ASSETS

EQUITY

Contributed equity

Other reserves

Accumulated losses

TOTAL EQUITY

2015 
$’000

2014 
$’000

         7,467 

         5,386 

     317,344 

     203,268 

            843 

            299 

     325,654 

     208,953 

            560 

            520 

         4,408 

         1,213 

182,202

     358,274 

         5,073 

         5,697 

            450 

            632 

192,693

518,347

     366,336 

     575,289 

     454,865 

     382,008 

              –   

              37 

            102 

            892 

            159 

              50 

         6,246 

         4,414 

     461,250 

     387,523 

       14,384 

       14,026 

            731 

            601 

            602 

         1,449 

         2,656 

         1,762 

       18,373 

       17,838 

     479,623 

     405,361 

38,724

     169,928 

174,880

     196,839 

         1,775 

         1,402 

          (137,931)

     (28,313)

38,724

     169,928 

113

31.  Business acquisitions and disposals

(a)   Acquisition of company owned stores

During the year the Group acquired the assets of two businesses for a combined consideration of $1.7 million. 
As a result of the aquisitions the Group recognised $1.7 million of intangible assets representing the goodwill acquired 
on purchase of the businesses.  

(b)  Disposal of the Inbound operations in the prior year

On 29 August 2013, the Group announced the disposal of its investment in Allied Tour Services Pacific Limited, 
Coral Sun Limited, Tourist Transport Fiji Limited, Great Sights Fiji Limited and Australian Travel Services (Pacific) 
Limited. As part of the same transaction, the Group also disposed of the net assets associated with the ATS Pacific 
Australia business.

These businesses have not been reclassified as discontinued operations as they were not material to the Group 
Consolidated Income Statement or Group Consolidated Financial Position.

On 30 September 2013, the disposal of the investment in Australian Travel Services (Pacific) Limited (a company 
incorporated in New Zealand) and the net assets associated with the ATS Pacific Australia business was completed. 
The sale of the investment for the companies domiciled in Fiji (being Allied Tour Services Pacific Limited, Coral Sun 
Limited, Tourist Transport Fiji Limited and Great Sights Fiji Limited) received regulatory approval from the Reserve 
Bank of Fiji and the Fiji Revenue & Customs Authority on 4 April 2014.

The comparative figures as at 30 June 2014 includes the impact of the sale of the Australian, New Zealand and 
Fijian businesses.

(i) Details of sale of the Inbound operations

CONSIDERATION RECEIVED OR RECEIVABLE:

Cash

Adjustment for working capital at completion date

Fair value of contingent consideration

TOTAL DISPOSAL CONSIDERATION

Carrying amount of net assets sold

Equity reserves brought to account

LOSS ON SALE BEFORE INCOME TAX

Income tax benefit

LOSS ON SALE AFTER INCOME TAX

$’000

2,637

924

900

4,461

(10,193)

259

(5,473)

192

(5,281)

The disposal was finalised during the year ended 30 June 2015 resulting in a profit before tax of $340,000 being 
recognised in the Consolidated Income Statement in the current year.

helloworldlimited.com.au(ii)  Carrying amounts of assets and liabilities associated with the Australian, New Zealand 

and Fijian businesses

The carrying amounts of assets and liabilities at sale completion date were:

Client cash1

Receivables and other debtors (including client debtors)

Prepayments

Property, plant and equipment

Goodwill

TOTAL ASSETS

Creditors and other liabilities (including client creditors)

Provisions

Unearned income

TOTAL LIABILITIES

NET ASSETS DISPOSED

$’000

5,653

6,269

826

2,933

8,375

24,056

(10,178)

(1,737)

(1,948)

(13,863)

10,193

1 

 Client cash includes monies entrusted to the Group by intending travellers or customers prior to travelling. The amount of client cash disposed 
by the business was equal to the net client liability position for the businesses disposed.

(c)  Acquisition of Advanced Applications (UK) Limited in the prior year 

On 1 November 2013, Helloworld Services Pty Limited (a wholly owned subsidiary) acquired 100% interest in the 
business of Advanced Applications (UK) Limited (Advanced Applications) for consideration of $2.4 million. This 
comprises cash consideration of $1.8 million and deferred consideration of $0.6 million payable on 31 October 2016. 
As a result of the acquisition, the Group recognised intangible assets of $2.4 million representing intellectual property 
owned by Advanced Applications which is used in the Group’s Air Tickets business.

115

32.  Share-based payments

(a)   Long Term Incentive Plan (LTIP)

Background
The Board has adopted the Helloworld Limited Performance Rights Plan (‘Plan’) and the Plan was approved by 
Shareholders at the 2011 AGM. Under the Plan conditional rights to acquire shares in the Company (‘Performance 
Rights’) are awarded to eligible senior executives of the Company as the long term incentive component of their 
remuneration for each relevant financial year.

Each Performance Right (PR) generally gives the holder a conditional right to acquire one fully paid share in the Company 
if any applicable performance or other vesting conditions are satisfied (or waived).

Administration and Awards made under the Plan
The Plan is administered by the Plan Committee, which is currently the Remuneration and Nominations Committee. 
The Plan Committee determines the number of PRs to be granted to each eligible employee and the amount payable 
by the holder of a PR on exercise. The current intention is that participants will not be required to pay any amount in 
respect of the award of PRs or on acquisition of shares pursuant to the exercise or conversion of PRs.

Performance Criteria and Vesting
The Plan Committee may, in its absolute discretion, specify performance or other vesting conditions that must be 
satisfied for a grant of PRs to vest, and may determine the performance period over which any such condition must be 
satisfied.

If an Award of PRs specified any performance conditions, the PR will not vest and become a vested PR unless those 
performance conditions have been satisfied, reached or met during the applicable performance period (unless otherwise 
determined by the Plan Committee). The Plan Committee has retained the discretion under the Plan to vary the terms 
of PRs by reducing or waiving any applicable performance conditions, reducing any applicable performance period, 
determining a new share acquisition date or period end and, where applicable, determining a new first or last exercise 
date (at any time and in any particular case).

Change of Control Provisions
Unless otherwise determined by the Plan Committee, if a change of control event occurs, all of a participant’s PRs will 
vest and become Vested PRs even though any applicable performance conditions may not have been satisfied at that 
time. A change of control event means:

•  A person acquires voting power (within the meaning of section 610 of the Corporations Act) in more than 50% of 

the shares in the Company as a result of a takeover bid or through a scheme of arrangement; or

•  Any other event (including a merger of the Company with another company) which the Board determines in its 

absolute discretion, to be a change of control event.

As outlined in the Remuneration Report, the Board is reviewing this policy in the year ended 2016.

helloworldlimited.com.auLapse of PRs
Unless otherwise determined by the Plan Committee, all unvested PRs held by a participant will lapse in certain 
circumstances, including if:

•  the participant voluntarily resigns from their employment or is dismissed from their employment for a reason 

which entitles their employer to terminate their employment without notice in circumstances that are, in the Plan 
Committee’s opinion such that the PRs should lapse (including as a result of poor performance); or

•  any applicable performance conditions are not satisfied, met or reached by the end of the applicable performance 

period (or any extended performance period).

If a participant ceases employment in various other circumstances before the end of the performance period applicable 
to their unvested PRs, then (unless the Plan Committee determines otherwise) only a proportion of those PRs will lapse. 
This proportion will be determined by reference to the fraction of the performance period during which the employee 
will not be an employee.

Performance Conditions for Awards made for the year ending 30 June 2011, 30 June 2012, 
30 June 2013, 30 June 2014 and 30 June 2015
The PRs granted for the years ending 30 June 2011, 30 June 2012, 30 June 2013, 30 June 2014 and 30 June 2015 are 
subject to performance conditions linked to growth in the Company’s Adjusted earnings per share (‘Adjusted EPS’). 
Adjusted EPS is EPS adjusted for significant, non-recurring and/or unusual items as approved by the Remuneration and 
Nominations Committee (RNC). Adjusted EPS is a financial measure which is not prescribed by Australian Accounting 
Standards but is a measure used by the RNC to assess the vesting of PRs. The Adjusted EPS performance targets are 
set by management and approved by the Board. They are determined by reference to cumulative basic Adjusted EPS, 
aggregated over the applicable performance period, measured against a specified Adjusted EPS target approved by 
the RNC.

To achieve vesting, the aggregate Adjusted EPS performance for each performance period must meet or exceed the 
applicable targets determined by the Plan Committee.

Fifty per cent (50%) of each tranche of the PRs will vest at the minimum specified EPS performance, one hundred 
per cent (100%) at or above the maximum specified performance, with ‘straight line’ vesting in between. 

117

Awards and Performance Conditions made in relation to the former CEO sign-on bonus
Awards were made under the Plan to R Gurney as a ‘sign-on bonus’ following his appointment as Managing Director and 
Chief Executive Officer (CEO) effective 27 August 2012. The vesting date of the PRs was the second anniversary of 
R Gurney’s commencement date, that is, 27 August 2014.  There were no performance conditions related to these rights 
as they were granted as an incentive for the CEO to join the Company.  The PRs vested on 27 August 2014 and he was 
granted 815,217 shares which were purchased on market by the Group.

Set out below are summaries of PRs granted under the plan:

Start of  
perfor-
mance  
period

End of  
perfor-
mance 
 period

Exercise
price1 

Balance  
at the  
start of  
the year 

Grant  
date

Granted  
during 
the year 

Exercised  
during  
the year

Lapsed  
during  
the year

Balance  
at the  
end of  
the year

Vested and 
exercisable  
at end of  
the year 

CONSOLIDATED

Tranche

2015-12

2015-2

2015-3

2014-12

2014-22

2014-32

27–Feb–153

1–Jul–14 30–Jun–15

27–Feb–153

1–Jul–14 30–Jun–16

27–Feb–153

1–Jul–14 30–Jun–17

22–Nov–13

1–Jul–13 30–Jun–15

22–Nov–13

1–Jul–13 30–Jun–16

22–Nov–13

1–Jul–13 30–Jun–17

$

$0.00

$0.00

$0.00

$0.00

$0.00

$0.00

Number of shares

– 1,582,778

– 1,582,778

– 1,630,741

– (1,582,778)

–

– (397,223) 1,185,555

– (409,259) 1,221,482

121,823

121,823

125,516

–

–

–

– (121,823)

– (121,823)

– (125,516)

Former CEO’s 
Sign-on bonus 27–Aug–12 27–Aug–12 27–Aug–14

$0.00

815,217 

– (815,217)

–

2013-12

2013-22

2013-3

2012-1

2012-22

2012-32

2011-1

2011-2

2011-33

TOTAL

26–Jun–12

1–Jul–12 30–Jun–14

26–Jun–12

1–Jul–12 30–Jun–15

26–Jun–12

1–Jul–12 30–Jun–16

26–Jun–12

1–Jul–11 30–Jun–13

26–Jun–12

1–Jul–11 30–Jun–14

26–Jun–12

1–Jul–11 30–Jun–15

1–Oct–10

1–Jul–10 30–Jun–12

1–Oct–10

1–Jul–10 30–Jun–13

1–Oct–10

1–Jul–10 30–Jun–14

$0.00

$0.00

$0.00

$0.00

$0.00

$0.00

$0.00

$0.00

$0.00

474,380

716,722

738,441 

–

474.381

521,420

–

–

–

–

–

–

–

–

–

–

287,740

– (145,366)

(142,374)

4,397,463 4,796,297 (960,583)(5,448,023) 2,785,154

WEIGHTED AVERAGE EXERCISE PRICE

$0.00

$0.00

$0.00

$0.00

$0.00

$0.00

1   Vested PRs automatically convert when performance targets are met and vesting date is realised. The PRs are not subject to an exercise price.
2  The performance conditions for 2011-3 were met with 50.5% vesting on 27 August 2014. The performance conditions for the 2012-2 and 
2013-1 were not met and, following testing, these PRs lapsed.  The performance conditions for the 2012-3, 2013-2, and 2015-1 tranches 
were not met and, following testing, these PRs lapsed. Tranches 2014-1, 2014-2, and 2014-3 are considered to have lapsed prior to 30 June 
2015 as a result of Elizabeth Gaines’ resignation.

3  The PRs for all executives were granted on 27 February 2015, except for Elizabeth Gaines’ rights, which were granted subsequent to the AGM 

on 22 December 2014.

During the period 960,583 (2014: 594,991) PRs converted into ordinary shares. These shares were purchased by the 
Group on the open market at a weighted average price of 30 cents per share.

The weighted average remaining contractual life of PRs outstanding at the end of the year was 1.44 years.

–

–

–

–

–

–

–

–

–

–

–

–

– (474,380)

– (716,722)

– (360,324)

378,117

–

–

– (474,381)

– (521,420)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

helloworldlimited.com.auFair value of PRs granted
The assessed fair value at grant date of PRs granted during the year ended 30 June 2015 was:

•  2015 Tranches 1, 2, and 3, 27 cents per share

Fair value of PRs granted
The assessed fair value at grant date of PRs granted during the year ended 30 June 2014 was:

•  2014 Tranches 1, 2, and 3, 34 cents per share
•  Former CEO Special Performance Incentive, 40 cents per share.

The fair value at grant date is calculated taking into account the share price on grant date and the exercise price.

(b)   Expenses arising from share-based payment transactions

Total expenses arising from share-based payment transactions recognised during the year as part of employee benefits 
expense were $0.1 million (2014: $0.1 million). 

33.   Events after the reporting period

No matter or circumstance has arisen since 30 June 2015 that has significantly affected, or may significantly affect the 
Group’s operations, the results of those operations, or the Group’s state of affairs in future financial years. 

119

DIRECTORS’  
DECLARATION

In the directors’ opinion:

(a) 

 The consolidated financial statements and notes that are set out on pages 50 to 119 and the 
Remuneration report in the Directors’ Report set out on pages 26 to 39, are in accordance with 
the Corporations Act 2001, including:

(i) 

  giving a true and fair view of the Group’s financial position as at 30 June 2015 and of its 
performance for the year ended on that date; and

(ii)   complying with Australian Accounting Standards (including the Australian Accounting 

Interpretations), other mandatory professional reporting requirements and the 
Corporations Regulations 2001; and

(b) 

 There are reasonable grounds to believe that the Company will be able to pay its debts as and 
when they become due and payable; and

(c) 

 At the date of this declaration there are reasonable grounds to believe that the Company and 
the Group entities identified in note 27 will be able to meet any obligations or liabilities to 
which they are or may become subject to by virtue of the deed of cross guarantee between the 
Company and those Group entities pursuant to ASIC Class Order 98/1418.

Note 2(a) confirms that the consolidated financial statements also comply with International 
Financial Reporting Standards as issued by the International Accounting Standards Board.

The Directors have been given the declarations by the Chief Executive Officer required by section 
295A of the Corporations Act 2001.

This declaration is made in accordance with a resolution of the directors.

Brett Johnson
Chairman, Helloworld Limited 
Sydney, 28 August, 2015

helloworldlimited.com.au 
 
 
 
 
Independent auditor’s report  
to the members of Helloworld Limited

Report on the financial report 

We have audited the accompanying financial report of Helloworld Limited (the Company), 
which comprises the consolidated statement of financial position as at 30 June 2015, the 
consolidated income statement and consolidated statement of comprehensive income, 
consolidated statement of changes in equity and consolidated statement of cash flows for 
the year ended on that date, a summary of significant accounting policies, other explanatory 
notes and the directors’ declaration for Helloworld Group (the consolidated entity). The 
consolidated entity comprises the Company and the entities it controlled at year’s end or 
from time to time during the financial year.

Directors’ responsibility for the financial report
The directors of the Company are responsible for the preparation of the financial report 
that gives a true and fair view in accordance with Australian Accounting Standards and the 
Corporations Act 2001 and for such internal control as the directors determine is necessary 
to enable the preparation of the financial report that is free from material misstatement, 
whether due to fraud or error. In note 2(a), the directors also state, in accordance with 
Accounting Standard AASB 101 Presentation of Financial Statements, that the financial 
statements comply with International Financial Reporting Standards.

Auditor’s responsibility 
Our responsibility is to express an opinion on the financial report based on our audit. 
We conducted our audit in accordance with Australian Auditing Standards. Those standards 
require that we comply with relevant ethical requirements relating to audit engagements 
and plan and perform the audit to obtain reasonable assurance whether the financial report 
is free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and 
disclosures in the financial report. The procedures selected depend on the auditor’s judgement, 
including the assessment of the risks of material misstatement of the financial report, whether 
due to fraud or error. In making those risk assessments, the auditor considers internal control 
relevant to the consolidated entity’s preparation and fair presentation of the financial report 
in order to design audit procedures that are appropriate in the circumstances, but not for 
the purpose of expressing an opinion on the effectiveness of the entity’s internal control. 

PricewaterhouseCoopers, ABN 52 780 433 757
Darling Park Tower 2, 201 Sussex Street, GPO BOX 2650, SYDNEY NSW 2000 
T +61 2 8266 0000, F +61 2 8266 9999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation

121

 
An audit also includes evaluating the appropriateness of accounting policies used and the 
reasonableness of accounting estimates made by the directors, as well as evaluating the 
overall presentation of the financial report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide 
a basis for our audit opinion.

Independence
In conducting our audit, we have complied with the independence requirements of the 
Corporations Act 2001. 

Auditor’s opinion 
In our opinion:

(a) 

 the financial report of Helloworld Limited is in accordance with the Corporations Act 2001, 
including:
(i) 

 giving a true and fair view of the consolidated entity’s financial position as at  
30 June 2015 and of its performance for the year ended on that date; and
 complying with Australian Accounting Standards (including the Australian Accounting 
Interpretations) and the Corporations Regulations 2001.

(ii) 

(b) 

 the financial report and notes also comply with International Financial Reporting 
Standards as disclosed in note 2(a).

Report on the Remuneration Report

We have audited the remuneration report included in pages 26 to 39 of the directors’ report for 
the year ended 30 June 2015. The directors of the Company are responsible for the preparation 
and presentation of the remuneration report in accordance with section 300A of the 
Corporations Act 2001. Our responsibility is to express an opinion on the remuneration report, 
based on our audit conducted in accordance with Australian Auditing Standards.

Auditor’s opinion 
In our opinion, the remuneration report of Helloworld Limited for the year ended 30 June 
2015, complies with section 300A of the Corporations Act 2001.

PricewaterhouseCoopers

Kristin Stubbins 
Partner

Sydney  
28 August 2015

helloworldlimited.com.au  
  
ASX ADDITIONAL  
INFORMATION

Additional information required by the ASX and not shown elsewhere in this report is as follows.  
The information is current as at 11 August 2015.

(a)   Distribution of equity securities

The number of shareholders, by size of holding, are:

SHARES RANGE
1 – 1,000
1,001 – 5,000
5,001 – 10,000
10,001 – 100,000
100,001 and over
TOTAL

Number  
of holders
133
263
152
304
74
926

Number  
of Shares
58,445
749,784
1,274,837
9,423,391
428,849,877
440,356,334

%
0.01
0.17
0.29
2.14
97.39
100.00

All issued ordinary shares carry one vote per share and carry the right to dividends. The number of holders holding a less 
than marketable parcel of ordinary shares based on the market price as at 11 August 2015 was 180 holders holding 
120,443 shares.

(b)   Twenty largest holders of quoted equity securities

The names of the 20 largest registered holders of quoted shares are:

FULLY PAID ORDINARY SHARES AS AT 11 AUGUST 2015

ORDINARY SHAREHOLDERS
Q H TOURS LTD
EUROPE VOYAGER NV
SINTACK PTY LTD
THE BURNES GROUP PTY LTD 
UBS AUSTRALIA HOLDINGS PTY LIMITED

AOT GROUP LIMITED
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED 
J P MORGAN NOMINEES AUSTRALIA LIMITED
CITICORP NOMINEES PTY LIMITED
EDWRITE PTY LTD 
ELIZABETH ANNE GAINES
BERNE NO 132 NOMINEES PTY LTD
JUST SUPER CO PTY LTD
ZARN NOMINEES PTY LTD
MR CRAIG GRAEME CHAPMAN
CHESTERS NOMINEES PTY LTD
GOLDEN VENTURE PTY LTD
MRS DANA ANDREA ROSENZWEIG
MR LEO DIMOS + MRS HELEN DIMOS
HERITAGE CARE PTY LTD

Number  
of Shares
127,340,726
102,568,377
86,040,096
31,000,000
30,632,738

13,980,629
5,278,584
4,808,678
4,070,330
1,815,251
1,219,318
1,195,300
1,173,886
1,165,782
1,000,000
800,000
602,230
580,000
550,000
538,681
416,360,606

%
28.92
23.30
19.54
7.04
6.96

3.18
1.20
1.09
0.92
0.41
0.28
0.27
0.27
0.26
0.23
0.18
0.14
0.13
0.12
0.12
94.56

123

(c)   Substantial shareholders

The number of shares held by substantial shareholders and their associates are set out below:

SUBSTANTIAL SHAREHOLDER
QH Tours Ltd
Europe Voyager NV
Sintack Pty Ltd
The Burnes Group Pty Ltd 
UBS Australia Holdings Pty Ltd

Number  
of Shares
127,340,726
102,568,377
88,013,982
44,980,629
30,632,738

%
28.92
23.30
19.99
10.21
6.96

(d)   On-market share buy-back program

On 27 August 2014, Helloworld Limited announced an on-market share buy-back program of up to 2.5% of the 
Company’s issued share capital. The buyback concluded on 27 August 2015. A total of 218,374 ordinary shares or 
0.05% of the Company’s issued share capital was acquired by the Company under the buyback and cancelled. 

(e)   On-market purchases of securities for employee incentive scheme 

The Company purchased 146,336 ordinary shares on-market during the reporting period to satisfy the vesting of 
performance rights under its Long Term Incentive Plan. 

The average price per ordinary share paid by the Company for these shares was $0.30.

(f)   Details of restricted securities 

The Company has 8,298 ordinary shares subject to escrow and transfer restrictions. These restrictions relate to an 
historical share option plan and an associated loan from an entity with the consolidated group to the Chief Executive 
Officer. The restrictions will cease on repayment of the loan. 

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