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Helloworld Travel Limited

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FY2018 Annual Report · Helloworld Travel Limited
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© DISNEY

Helloworld Travel Limited and Controlled Entities  
Annual Report for the year ended 30 June 2018

 
 
 
 
 
 
 
 
 
 
 
 
ANNUAL REPORT 2018

CONTENTS

Corporate Information 

Glossary 

Chairman’s Report 

Chief Executive Officer’s Report 

Financial Performance Summary 

Directors’ Report 

Auditor’s Independence Declaration 

Corporate Governance Statement 

Consolidated Statement of Profit or 
Loss and Other Comprehensive Income 

Consolidated Statement of Financial Position 

Consolidated Statement of Changes in Equity 

Consolidated Statement of Cash Flows 

Notes to the Financial Statements 

Directors’ Declaration 

Independent Auditor’s Report  

ASX Additional Information 

2

3

4

6

9

10

45

46

54

55

56

57

58

129

130

137

1
1

CORPORATE INFORMATION

Directors

Auditor

Garry Hounsell (Chairman)
Andrew Burnes (Chief Executive Officer)
Cinzia Burnes
Mike Ferraro
Andrew Finch

Company Secretary

Michael Burnett

Registered and principal office

Level 10
338 Pitt Street
Sydney NSW 2000
Telephone: +61 2 8229 4000
Facsimile: +61 2 8290 4009

PricewaterhouseCoopers (PwC) Australia
2 Riverside Quay
Southbank VIC 3006

Stock exchange

ASX Limited
Level 4
20 Bridge Street
Sydney NSW 2000

ASX code

ASX code: HLO

Share registry

Computershare
Investor Services Pty Limited
Yarra Falls
452 Johnston Street
Abbotsford VIC 3067
Telephone: +61 3 9415 5000
Facsimile: +61 3 9473 2500

Website

www.helloworldlimited.com.au

helloworldlimited.com.auGLOSSARY

The following terms have been used through this Annual Report: 

EBITDA

AGM

AOT

Earnings before interest expense, tax, depreciation and amortisation

Annual General Meeting

AOT Group Pty Ltd and its controlled entities

Asia Escape Holidays

Keygate Holidays Pty Ltd

ASIC

ASX

CEO

CFO

Australian Securities & Investments Commission

Australian Securities Exchange

Chief Executive Officer

Chief Financial Officer

Company

The parent entity, Helloworld Travel Limited

EPS

FAR

Earnings per share

Fixed Annual Remuneration

Flight Systems

Flight Systems Pty Ltd and its controlled entities

FY17

FY18

FY19

Group

Financial Year ended 30 June 2017

Financial Year ended 30 June 2018

Financial Year ended 30 June 2019

The Helloworld Travel Group, comprising Helloworld Travel Limited and its controlled entities

Helloworld Travel

Helloworld Travel Limited

KMP

LTIP

Magellan

MTA

Qantas

QBT

QH

STIP

TTV

Key Management Personnel

Long Term Incentive Plan

Magellan Travel Group

Mobile Travel Holdings Pty Limited and its controlled entities

Qantas Airways Limited

QBT Pty Limited

Qantas Holidays Limited

Short Term Incentive Plan

Total Transaction Value

3

CHAIRMAN’S REPORT

On behalf of the Board of Directors  
I am very pleased to be presenting 
this report as Chairman of 
Helloworld Travel Limited.”

It has been a year of strong business performance for Helloworld 
Travel Limited, building on the momentum achieved over the last  
two years.

As Chairman of Helloworld Travel, I am very pleased to report that the 
success and development we have been building in the business has 
continued over the last financial year, including the increased focus 
on brand recognition, the acquisition of new businesses, improved 
remuneration model for our agents, changes to our brand and 
marketing strategy and our ongoing strong focus on developing and 
delivering enhanced technologies across our business divisions.  
All these have either met or exceeded the boards’ expectations.

In May 2018, I attended the Helloworld Travel Owner Managers 
Conference in Adelaide, South Australia. I spoke directly to our agents 
and confirmed that the changes we are making as a business are 
delivering positive results which flow directly to the bottom line of our 
agency members and these changes are playing a significant role in the 
strength, sustainability and success we see across all our networks in 
Australia and New Zealand.

We have also completed a number of significant acquisitions across 
the year. These have contributed to our successful year including 
the Magellan Travel Group, Flight Systems Pty Ltd and Asia Escape 
Holidays. 

helloworldlimited.com.auConsolidating and building on 
strength in 2017/18

For the year ended 30 June 2018, Helloworld Travel 
Limited has delivered a second successive year of strong 
profitability growth reporting profit before income tax 
of $46.2 million an increase on the year prior of $15.2 
million, or 48.9%. 

Our EBITDA of $65.2 million represents an increase of 
18.2% or $10.0 million over the prior year while our TTV 
also increased again year on year by 3.5% rising to $6.1 
billion for the year ended 30 June 2018.

Net profit after tax for the year was $32.0 million,  
a 48.1% or $10.4 million increase on the prior year.

Revenue levels were maintained across our business 
units through increased volume and improved contracting 
outcomes, despite challenging conditions related to the 
impact of lower airfares. 

Basic earnings of 27.1 cents per share were achieved this 
financial year, representing an increase of 8.3 cents per 
share or 44.1% compared with the prior year and our final 
dividend declared of 11.0 cents per share fully franked, 
brought the total dividends for the year ending 30 June 
2018 to 18.0 cents per share, an increase of 28.6% 
compared with the prior year. This is the third consecutive 
year we have returned a dividend to shareholders. 

Throughout the year management continued to focus on 
our costs. Total operating costs for the year were $263.2 
million a decline of $9.4 million or 3.4%.

Looking ahead 

We are in a very strong position to continue our 
successful business performance and also to carry on 
the momentum in growing and developing our business in 
Australia, New Zealand and around the world. 

On behalf of the Board I would like to acknowledge 
Andrew Burnes as Chief Executive Officer and Managing 
Director of Helloworld Travel Limited, together with the 
Executive Leadership Team and Senior Management 
Team on their development and delivery of the strategies 
that are now resulting in consistent and sustainable 
results across the business. 

I would also like to acknowledge and thank my fellow 
board members for their contribution and commitment 
to the company, both over the past year and also going 
forward. 

I am delighted to be part of this vibrant travel industry 
and, as the Chairman of this company, which is going from 
strength to strength, I am looking forward to continuing 
to work towards the future successes that Helloworld 
Travel Limited has ahead.

Garry Hounsell

Further details of the financial performance of the Group 
are included in the Operating and Financial Review on 
pages 16 to 31.

Chairman 
Helloworld Travel Limited 
Melbourne, 21 August 2018

5

CHIEF EXECUTIVE OFFICER’S REPORT

I am delighted to present  
this report and our results  
for the year ended 30 June 
2018 as CEO and Managing 
Director of Helloworld  
Travel Limited.”

A year of continued development and success 

Results 

Helloworld Travel Limited performed very strongly in FY18 delivering 
on key business and financial initiatives with significant improvement 
in our key indicators including net profit after tax, EBITDA and costs 
compared with the prior year. 

Total Transactional Value (TTV) increased to $6.1 billion, up 3.5% 
or $204.7 million on the prior year. The increase was despite lower 
international airfares (6.6% down on prior year in Australia) offset 
by strong growth in international and domestic ticketing volumes 
(up 4.6% on prior year in Australia) and improved contracting 
outcomes across the Group.

Our full year EBITDA is $65.2 million, an increase of $10.0 million 
compared with the prior year, up 18.2%. Net profit after tax also increased 
to $32.0 million, up 48.1% and $10.4 million year on year from FY17. 

Earnings per share for FY18 was 27.1 cents, up from 18.8 cents in 
FY17 (up 44.1 %), enabling us to declare a final dividend of 11.0 cents 
per share to our shareholders. This brings our total dividends in FY18 
to 18.0 cents per share, fully franked.  This is the third consecutive 
year we have declared a dividend payment since FY16, which was the 
first dividend payment since 2013.  

All segments across Australia, New Zealand and Rest of World (ROW) 
have reported strong growth in EBITDA compared with the prior 
year and our EBITDA margin as a percentage of revenue continues to 
improve across all segments as the Group benefits from its focus on 
profitable revenue streams and improved productivity.  

Operating costs were significantly lower than the prior year 
reflecting the Group’s continued focus on efficiencies and delivering 
on our cost reduction initiatives.

helloworldlimited.com.auInvestments

Brand

We have made a number of strategic acquisitions in this 
financial year, including; the Magellan Travel Group, an 
Australian independent agency network with over 120 
members; Flight Systems, a provider of web-based flight 
booking technologies; and Asia Escape Holidays, an 
outbound travel wholesaler specialising in destinations 
throughout Asia.

Our acquisitions complement the Group’s existing 
businesses, expanding future product offerings and 
technology solutions to an increased network of agents, 
suppliers and customers.

Technology developments

Helloworld Travel is continuing to focus on our 
technology offerings and are increasing our investment 
in technology developments across the business 
including key upgrades to our hotel platforms, our 
retail agency platforms, our inbound systems and our 
corporate and ticketing solutions.

In the retail leisure and retail corporate division, this 
includes the introduction of tailored microsites and 
apps for all our agents across our branded, associate, 
business travel and Magellan networks. The recent 
purchase of the Flight Systems website technology has 
enhanced our technology offering as we strive to drive 
increased  productivity for our agents and our internal 
business units. 

Specifically in our Travel Management Corporate 
businesses, we are investing in delivering new cutting 
edge tools for our corporate customers including the 
deployment of Cytric in partnership with Amadeus. 

And finally in our Air Tickets business we are finalising the 
upgrade of our Cats+ mid-office system and expanding 
the deployment of our ticketing technologies.

Our level of investment in new and complimentary 
technologies is running at approximately $16 million 
per annum and we regard this on-going investment as 
critical as we seek to improve our service offerings and 
drive our productivity.

We successfully completed the brand refresh from 
Helloworld to Helloworld Travel in Australia resulting in 
a new logo and associated marketing initiatives being 
effectively rolled out across the Australian network 
during FY18. During FY19, we will also roll out the brand 
refresh across our New Zealand branded network. 

We have made significant investment in more focused 
consumer marketing and advertising to strategically 
improve Helloworld Travel’s brand presence. The strategy 
has proved successful with prompted and unprompted 
consumer brand awareness for the Helloworld Travel 
brand growing significantly and our partnerships with 
News Corporation and Channel 9 over the next 3 years will 
help grow our brand recognition further.

Our retail networks have grown to 2,223 members across 
Australia and New Zealand as at 30 June 2018, this 
represents an increase of 208 members since 30 June 
2017. The increase in members was led by growth in our 
Helloworld Travel branded members, growth in home 
based agent network MTA, the expansion of the My Travel 
Group and the acquisition of the Magellan Travel Group.

Awards 

The Helloworld Travel Limited Group was again 
recognised at the 2018 Australian Federation of Travel 
Agents (AFTA) National Travel Industry Awards (NTIA) in 
Sydney. Our agents, businesses and brands took home 11 
awards including Best Non-Branded Travel Agency Group 
for Helloworld Business Travel, Best Domestic Wholesaler 
for Qantas Holidays & Viva Holidays, Air Tickets for Best 
Agency Support Services and MTA for Best Travel Broker 
Network. We were also recognised with 7 awards within 
our member networks. Overall Helloworld Travel Limited 
group members were recognised with 46 finalists across 
22 categories, a terrific achievement.

In New Zealand the Group was awarded Best Brand Retail 
Multi Location at the 2017 Travel Agents Association of 
New Zealand (TAANZ) Awards presented in September 
2017 and our NZ wholesale brand GO Holidays was 
awarded ‘Best Wholesaler’ award for the fourth 
consecutive year.

7

While a high percentage of these transactions are 
undertaken using our online digital tools and platforms, 
all bookings are supported by our 24/7 personal service.

Across all our divisions we provide a personal service 
that makes us the trusted advisor for our clients and our 
members’ customers. This is our commitment and our 
offering that we know we deliver on.

I would like to acknowledge and thank the many people 
involved in our company across our global offices, our 
agent networks, our shareholders, all of our 2000 plus 
staff, our many suppliers, partners and supporters who 
are integral to our success. Without the dedication and 
commitment of all of our stakeholders we would not be 
able to achieve this success.

The future is very promising for Helloworld Travel 
Limited and I am looking forward to continuing the 
journey of success for the business in the years ahead.

Andrew Burnes

Chief Executive Officer and Managing Director 
Helloworld Travel Limited  
Melbourne, 21 August 2018

Dividend

The Board has resolved that the company will pay a 
final dividend of 11.0 cents per share. The dividend is to 
be paid on 18th September 2018 and  brings the total 
dividends declared, fully franked, for the current financial 
year to 18.0 cents per share compared with 14.0 cents 
per share in the prior year.

Outlook

The outlook for Helloworld Travel Limited is very positive.  
As a Group we remain focused on growing our TTV at 
profitable margins while carefully controlling our costs.

In FY19 and beyond we will continue to expand our 
travel product and service offerings through strategic 
acquisitions and increased investment in enhanced 
technology solutions.

We remain focused on delivering for our shareholders, 
our travel agents, our supplier partners and most 
importantly all of our customers with investment in our 
brands, technologies and people, to provide enhanced 
outcomes across our distribution platforms.

Our solid foundation for sustainable long term growth 
has now been established and we expect to improve  
on our current financial year performance in the  
years ahead.

We are committed to the long-term future of travel 
agents and our experience is that travellers continue 
to value our agents as their trusted travel professional. 
This relationship is vital for our continuing success. The 
ongoing focus of our business is to empower our agents 
and members with marketing support, commercial 
partner deals, training and technology to provide 
professional travel services and advice to their clients, 
resulting in profitable businesses.

Our wholesale and corporate businesses also focus on 
providing professional, valued and personal service. 

helloworldlimited.com.auFINANCIAL PERFORMANCE SUMMARY

FOR THE YEAR ENDED 30 JUNE 2018

Summary Group Results

Total transaction value (TTV) 1

6,077,040

5,872,329

204,711

For the  
year ended 
30 June 2018 
$’000

For the 
year ended 
30 June 2017 
$’000

Change 
$’000

Revenue
EBITDA 2

Profit before income tax expense

Profit after income tax expense

Profit after income tax expense attributable to owners

Basic earnings per share

Diluted earnings per share

Interim dividend per share

Final dividend per share

RECONCILIATION OF EBITDA TO PROFIT BEFORE INCOME TAX

EBITDA 2

Depreciation and amortisation expense

Finance expense

Profit before income tax expense

326,874

326,833

65,216

46,207

31,969

31,918

55,179

31,037

21,591

21,510

For the  
year ended 
30 June 2018 
Cents

For the  
year ended 
30 June 2017 
Cents

27.1

26.9

7.0

11.0

18.8

18.7

6.0

8.0

For the  
year ended 
30 June 2018 
$’000

For the 
year ended 
30 June 2017 
$’000

65,216

(17,320)

(1,689)

46,207

55,179

(21,076)

(3,066)

31,037

41

10,037

15,170

10,378

10,408

Change 
Cents

8.3

8.2

1.0

3.0

Change 
$’000

10,037

3,756

1,377

15,170

Change
%

3.5%

0.0%

18.2%

48.9%

48.1%

48.4%

Change
%

44.1%

43.9%

16.7%

37.5%

Change
%

18.2%

17.8%

44.9%

48.9%

1  TTV does not represent revenue in accordance with Australian Accounting Standards. TTV represents the price at which travel products 
and services have been sold across the Group, as agents for various airlines and other service providers, plus revenue from other sources. 
The Group’s revenue is, therefore, derived from TTV. Total TTV does not represent Group cash inflows as some transactions are settled 
directly between the customer and the supplier. 

2  EBITDA is a financial measure which is not prescribed by Australian Accounting Standards but is the measure used by the Board to 

assess the financial performance of the Group and operating segments.

Shareholder returns

The Board has declared a final dividend of 11.0 cents per share for the 2018 financial year. This results in total dividends 
declared of 18.0 cents per share for the 2018 financial year, compared with 14.0 cents per share for the 2017 financial 
year. All dividends are fully franked.

Explanation of results

This information should be read in conjunction with the Director’s Report, Financial Report and Auditor’s Report for the 
year ended 30 June 2018 and any public announcements made by the Company since that time.

9

DIRECTORS’ 
REPORT

The Directors of Helloworld Travel Limited (Helloworld 
Travel), present their Report together with the Financial 
Statements of the Consolidated Entity (Group) being 
Helloworld Travel Limited and the entities that it 
controlled at the end of, or during, the year ended  
30 June 2018 and the Independent Auditor’s Report.

Directors

The Directors of the Company in office at any time during 
or since the end of the financial year are as follows:

Garry Hounsell  B Bus, FAICD, FCA

Non-Executive Director and Chairman

Appointment 

Mr Hounsell was appointed to the Board and as Chairman 
from 4 October 2016. 

Experience and Expertise 

Apart from his extensive director experience on a wide 
range of highly successful Boards, Garry was formerly 
Senior Partner of Ernst & Young, Chief Executive Officer 
and Country Managing Partner of Arthur Andersen, a 
Board member of Freehills (now Herbert Smith Freehills) 
as well as Deputy Chairman of the Board of Mitchell 
Communication Group Limited.

Mr Hounsell is a Fellow of the Australian Institute of 
Company Directors and Chartered Accountants in 
Australia and New Zealand.

Other current directorships of listed entities:
•  Myer Holdings Limited (since September 2017), 

Chairman (November 2017 to February 2018 and  
from 4 June 2018), Executive Chairman (February  
2018 to 4 June 2018).

•  Treasury Wine Estates Limited (since 2012).

Former directorships of listed entities in the last 3 years:
•  Integral Diagnostics Limited (2015 to 2017).
•  Chairman of PanAust Limited (2008 to 2015).
•  Qantas Airways Limited (2005 to 2015).
•  Spotless Group Holdings Limited (2014 to 2017)  

and Chairman (2017).

•  Dulux Group Limited (2010 to 2017).

Special Responsibilities:
•  Chairman of the Board. 
•  Chairman of the Remuneration Committee and 

Nominations & Governance Committee.
•  Member of the Audit & Risk Committee. 

Interests in Shares:
•  A legal and beneficial interest in 78,500 fully paid 

ordinary shares.

helloworldlimited.com.auAndrew Burnes  LLB, B Com (Melb)

Cinzia Burnes

Chief Executive Officer and Managing Director 

Appointment

Mr Burnes was appointed Chief Executive Officer and 
Managing Director of Helloworld Travel Limited and to 
the Board on 1 February 2016. 

Experience and Expertise 

Upon completing his studies in Law and Commerce at 
Melbourne University, Mr Burnes was employed by Blake 
Dawson Waldron where he completed his articles and 
worked as a solicitor.

On 1 November 1987, Mr Burnes founded The Australian 
Outback Travel Company (The AOT Group). After the merger 
of AOT and Helloworld in January 2016, he was appointed 
Chief Executive Officer of Helloworld Travel Limited on 1 
February 2016. 

Mr Burnes was appointed as the Honorary Federal 
Treasurer of the Liberal Party of Australia in July 2015. 
Prior to his appointment he was the State Treasurer of the 
Victorian Liberal Party from May 2009 to early 2011. He 
was appointed as a Director of Tourism Australia in July 
2004 serving as Deputy Chairman from 2005 to 2009. 
Mr Burnes chaired the Audit and Finance Committee of 
Tourism Australia during this period, was a Trustee of the 
Travel Compensation Fund from 2005 to 2009 and a Board 
member of the Australian Tourism Export Council (‘ATEC’) 
from 1998 and served as the organisation’s National 
Chairman from 1999 to 2003.

Other current directorships of listed entities:
•  Nil 

Former directorships of listed entities in the last 3 years:
•  Nil 

Special Responsibilities:
•  Chief Executive Officer and Managing Director

Interests in Shares:
•  A legal and beneficial interest in 12,899,381 fully paid 

ordinary shares.

•  In conjunction with Mrs Burnes a further beneficial 
interest in 18,490,105 fully paid ordinary shares.

Group General Manager – Wholesale & Inbound, 
Executive Director

Appointment

Mrs Burnes was appointed Group General Manager – 
Wholesale and Inbound, Helloworld Travel Limited and 
to the Board on 1 February 2016. 

Experience and Expertise 

Mrs Burnes brings extensive sector and management 
experience to the Board.

In 1982, she commenced her career in travel and after 
working as a wholesaler in Italy for 9 years she has 
played a pivotal role over 26 years in growing AOT from 
a regional safari operator into one of Australasia’s 
leading travel distribution businesses with 550 staff in 
15 locations worldwide with annual revenues in excess 
of $360 million. The AOT Group was privately owned by 
Andrew and Cinzia Burnes until its merger with Helloworld 
Travel Limited in February 2016. 

Mrs Burnes was a Director of Tourism Victoria from 
2013 to 2015. She has also served as a Board member 
of Health Services Australia from 2005 to 2007 and the 
Australian Tourist Commission from 2001 to 2004. 

Other current directorships of listed entities:
•  Nil 

Former directorships of listed entities in the last 3 years:
•  Nil 

Special Responsibilities:
•  Group General Manager – Wholesale & Inbound

Interests in Shares:
•  A legal and beneficial interest in 12,638,014 fully paid 

ordinary shares.

•  In conjunction with Mr Burnes a further beneficial 
interest in 18,490,105 fully paid ordinary shares. 

11

Mike Ferraro  LLB (Hons)

Non-Executive Director 

Appointment

Andrew Finch  B Com, LLB (UNSW), LLM (Hons 1 USyd), 
MBA (Exec) AGSM)

Non-Executive Director

Mr Ferraro was appointed to the Board on 1 January 2017. 

Appointment

Experience and Expertise 

Mr Ferraro is currently Chief Executive Officer and 
Managing Director of Alumina Limited, having been 
appointed 1 June 2017.  He was previously a non-
executive director of Alumina Limited.  Mr Ferraro 
was previously a partner and member of the executive 
management team at global law firm Herbert Smith 
Freehills (HSF) and global head of the Corporate group 
at HSF. Prior to that he was chief legal counsel at BHP 
Billiton Limited from 2008 to mid 2010.

Current directorships of listed entities:
•  Alumina Limited (5 February 2014 to 31 May 2017), 

CEO and Managing Director (from 1 June 2017) 

Former directorships of listed entities in the last 3 years:
•  Nil 

Special Responsibilities:
•  Chairman of the Audit & Risk Committee.
•  Member of the Remuneration Committee and 

Nominations & Governance Committee.

Interests in Shares:
•  A beneficial interest in 9,569 fully paid ordinary shares.

Mr Finch was appointed to the Board on 1 January 2017.

Experience and Expertise 

Mr Finch is General Counsel and Group Executive, Office of 
the CEO at Qantas Airways Limited and is a member of the 
Qantas Group Management Committee. He was previously 
a partner with Allens Linklaters (including 2 years in 
London) where he specialized in mergers and acquisitions, 
equity capital markets and general corporate advice.

Other current directorships of listed entities:
•  Nil 

Former directorships of listed entities in the last 3 years:
•  Nil 

Special Responsibilities:
•  Member of the Audit & Risk Committee, Remuneration 
Committee and Nominations & Governance Committee.

Interests in Shares:
•  Nil 

helloworldlimited.com.auMichael Burnett  BCom (Melb), CA 

Peter Spathis  FCPA

Chief Financial Officer and Group Company Secretary 

Former Non-Executive Director  

Mr Spathis served as a Non-Executive Director from May 
2015 and did not stand for re-election at the company’s 
2017 Annual General Meeting held on 16 November 
2017. He previously served as a director from June 2002 
to November 2012.

Mr Burnett joined Helloworld Travel Limited as the Chief 
Financial Officer and Group Company Secretary in April 
2016. Prior to this he was with the Transurban Group 
where he had been their Chief Financial Officer in North 
America since August 2013 and the Group’s General 
Manager of Finance from 2007.

Prior to joining Transurban, Mr Burnett spent three 
and half years in various global finance roles at CSL 
Behring. He completed his professional qualifications 
at PricewaterhouseCoopers in Melbourne, before being 
seconded to London, where he spent eight years before 
returning to Melbourne. 

Mr Burnett is a Chartered Accountant and holds a 
Bachelor of Commerce from the University of Melbourne.  

13

Directors’ meetings

During the year, 8 meetings of the Board, 4 meetings of the Audit & Risk Committee, 3 meetings of the Remuneration 
Committee and 2 meetings of the Nominations & Governance Committee were held. 

Attendance at Board and Board Committee Meetings during FY18 is set out in the table below:

Board

Audit &  
Risk Committee

Remuneration  
Committee

Nominations &  
Governance Committee

DIRECTOR 

Garry Hounsell

Andrew Burnes

Cinzia Burnes

Mike Ferraro

Andrew Finch

Peter Spathis

A

8

8

8

8

8

3

B

8

8

8

6

8

2

A

2

4

1

4

4

2

B

2

4

1

4

4

1

A

3

2

1

3

3

2

B

3

2

1

3

3

1

A

2

2

2

2

2

1

B

2

2

2

2

2

1

Column A: Indicates the number of scheduled and ad-hoc meetings held during the period the Director was a member of 
the Board and/or Committee or was invited to attend.

Column B: Indicates the number of scheduled and ad-hoc meetings attended by the Director during the period the 
Director was a member of the Board and/or Committee or attended by invitation. 

Committee membership

At the date of this report, the Company has an Audit 
& Risk Committee, a Remuneration Committee and a 
Nominations & Governance Committee of the Board.

During the year, the members of the Committees were:

Nominations & Governance 
Committee

Garry Hounsell (Chairman)

Peter Spathis (until 16 November 2017)

Audit & Risk Committee

Mike Ferraro (Chairman)

Andrew Finch 

Peter Spathis (until 16 November 2017)

Garry Hounsell (from 16 November 2017)

Remuneration Committee

Garry Hounsell (Chairman)

Andrew Finch 

Mike Ferraro (from 16 November 2017)

Peter Spathis (until 16 November 2017)

Andrew Burnes

Cinzia Burnes

Mike Ferraro

Andrew Finch

Retirement in office of Directors

In accordance with the Company’s Constitution and the 
ASX Listing Rules, Mr Garry Hounsell and Mrs Cinzia 
Burnes, being the longest serving directors are retiring 
by rotation and, being eligible, offer themselves for re-
election at the 2018 AGM. 

helloworldlimited.com.auDividends

Principal activities 

The principal activities during the year of the entities in 
the Group were the selling of international and domestic 
travel products and services and the operation of retail 
distribution networks of travel agents.

Helloworld Travel is a leading Australian and New 
Zealand travel distribution company comprising retail 
distribution travel businesses, destination management 
services (for inbound Australian, New Zealand and 
South Pacific travel), air ticket consolidation, wholesale 
leisure (domestic and outbound), corporate and online 
operations. Retail distribution operations include 
Helloworld Branded, Australia’s largest network 
of branded franchised travel agents, in addition to 
Helloworld Associate, Helloworld Business Travel, 
the My Travel Group and Mobile Travel Agent (MTA) 
networks. During the current year, Helloworld Travel 
introduced a sixth retail distribution network through its 
acquisition of the Magellan Travel Group.

Our operations are located in Australia, New Zealand, 
Fiji, South East Asia, India, the United States of America, 
the United Kingdom and Europe.

During the current financial year, the following fully 
franked dividends were distributed on Helloworld Travel 
Limited ordinary shares:

Type

Final 2017 dividend, distributed  

on 20 September 2017

Interim 2018 dividend, distributed  

on 9 March 2018

Total dividends distributed during  

Cents  
per share

Dividend  
amount $m

8.0

7.0

9.7

8.5

the current year

15.0

18.2

On the 21 August 2018, Helloworld Travel declared a fully 
franked final dividend of 11.0 cents per share, which is 
expected to amount to $13.7 million based on the closing 
number of shares issued as at 30 June 2018.  This brings 
the total dividends declared in relation to the year ended 
30 June 2018 to 18.0 cents per share.

The final dividend for the year ended 30 June 2018 will be 
paid during the 2019 financial year out of 30 June 2018 
current year profits, but is not recognised as a liability at 
year end. 

Further details on dividends during the year ended 30 
June 2018 is set out in note 7 to the financial statements.

Earnings per share

Basic earnings per share was 27.1c (2017: 18.8c) 
Diluted earnings per share was 26.9c (2017: 18.7c)

The increase in basic earnings per share reflects the 
strong net profit after tax performance in the current 
year. This has been achieved by growing TTV and reducing 
the business cost base, delivering on key performance 
initiatives and growing the business through strategic 
acquisitions.

During the 2018 financial year Helloworld Travel issued 
shares under the franchise loyalty bonus program and 
also issued shares under the LTIP to certain members 
of the senior management team.  As these shares are 
subject to future years vesting conditions, the shares 
issued under both these arrangements have been 
excluded from the basic earnings per share calculation. 
The franchise loyalty shares are included in the 
calculation of diluted earnings per share. 

15

OPERATING AND FINANCIAL REVIEW

Summary of results 

Total Transaction Value (TTV)

Revenue

Operating expenses

Equity accounted profits

EBITDA

Depreciation and amortisation expense

Finance expense

Profit before income tax expense

Profit after income tax expense

Profit after tax attributable to members

Revenue margin %

EBITDA margin %

Basic earnings per share

Diluted earnings per share

Interim dividend per share

Final dividend per share

Total dividends per share

FY18
$000’s

6,077,040

326,874

(263,167)

1,509

65,216

(17,320)

(1,689)

46,207

31,969

31,918

5.4%

20.0%

FY18
Cents

27.1

26.9

7.0

11.0

18.0

FY17
$000’s

5,872,329

326,833

(272,513)

859

55,179

(21,076)

(3,066)

31,037

21,591

21,510

5.6%

16.9%

FY17
Cents

18.8

18.7

6.0

8.0

14.0

Change
$000’s

204,711

41

9,346

650

10,037

3,756

1,377

15,170

10,378

10,408

(0.2%)

3.1%

Change
Cents

8.3

8.2

1.0

3.0

4.0

Change
%

3.5%

0.0%

3.4%

75.7%

18.2%

17.8%

44.9%

48.9%

48.1%

48.4%

(3.6%)

18.3%

Change
%

44.1%

43.9%

16.7%

37.5%

28.6%

The Board assesses the performance of the group and its segments based on several measures including TTV, revenue, 
EBITDA, profit before tax and associated key ratios.

TTV does not represent revenue in accordance with Australian Accounting Standards. TTV represents the price at which 
travel products and services have been sold across the Group, as agents for various airlines and other service providers, 
plus revenue from other sources. The Group’s revenue is, therefore, derived from TTV. Total TTV does not represent the 
Group cash inflows as some transactions are settled directly between the customer and the supplier.

Revenue margin has been calculated as revenue as a percentage of TTV. EBITDA margin has been calculated as EBITDA  
as a percentage of revenue.

helloworldlimited.com.auYEAR IN REVIEW

Overview of results

Helloworld Travel has delivered a second successive 
year of strong profitability growth with EBITDA of $65.2 
million, an increase of $10.0 million or 18.2% compared 
with the prior year. EBITDA margin has continued to 
improve to 20.0%, an increase of 3.1% compared with 
the prior year. This has been led by the focus on profitable 
revenue streams and realisation of cost reduction 
benefits, supported by enhanced technology solutions 
and business process efficiencies. Profit before tax was 
$46.2 million, an increase of $15.2 million or 48.9%, and 
a profit after tax of $32.0 million, an increase of $10.4 
million or 48.1%.

Helloworld Travel grew TTV by 3.5% to $6,077.0 
million driven primarily by strong air ticket transaction 
volume growth and the addition of the Magellan Travel 
Group acquired in March 2018. These increases were 
partially offset by the continued decline of international 
airfares in the industry. Revenue of $326.9 million was 
consistent with the prior year despite the prior year 
including revenue from the disposed air representation 
business, disposed company owned stores and the 
restructured Insider Journeys business. The Group’s 
revenue benefited from the recent acquisitions of the 
Magellan Travel Group, Flight Systems and Asia Escape 
Holidays. Excluding acquisitions and disposals, revenue 
increased by $1.6 million or 0.5% reflecting the improved 
contracting outcomes across air, land, cruise and ancillary 
products. 

Revenue margin was 5.4%, a decrease of 0.2% reflecting 
the continued change in product mix with TTV growth 
coming from lower margin air, cruise and corporate sales. 
Margins in each area of the business continue to benefit 
from improved contracting outcomes.

Operating costs were well below the prior year across 
all segments. The lower operating costs reflect the 
Group’s continued focus on cost reduction to right 
size the cost base and reduced costs from disposed 
operations. The lower costs were partially offset by 
the inclusion of the cost base from our recent business 
acquisitions and associated one off acquisition costs 
incurred of $1.0 million.

From a segment perspective, the Australian segment 
EBITDA was up 15.2% to $58.0 million; the New Zealand 
segment EBITDA was up 10.3% to $6.9 million; and the 
Rest of World segment EBITDA improved by $1.7m to 
$0.4 million. A detailed review of the segment operational 
results is on pages 21 to 27.

Depreciation and amortisation expense decreased 
by $3.8 million to $17.3 million, reflecting the focus 
on capital spend and numerous assets being fully 
depreciated or amortised in prior years.

Finance expense decreased by 44.9% to $1.7 million, 
reflecting the full year benefit of entering into a 5 year 
facility with the Westpac Banking Corporation in May 
2017 on more attractive terms, delivering cost savings 
to the business. The decrease in finance expense from 
the improved debt facility arrangements was partially 
offset by the increased level of debt to fund the business 
acquisitions in the second half of FY18.

17

helloworldlimited.com.au

Shareholder returns

The Group’s strong business performance has delivered an 
earnings per share of 27.1 cents compared with 18.8 cents 
in the prior year. Diluted earnings per share was 26.9 cents 
compared with 18.7 cents in the prior year. The diluted 
earnings per share include those shares granted under the 
franchise loyalty bonus plan, with vesting conditions to be 
met in future financial years.

Helloworld Travel has declared a final fully franked 
dividend of 11.0 cents per share for the year ended 30 
June 2018, payable in September 2018. This brings total 
dividends declared or proposed to 18.0 cents per share, 
an increase of 4.0 cents per share or 28.6% from the 
prior year. The total dividends declared of 18.0 cents per 
share represents an expected dividend cash distribution 
of $22.2 million, equating to a dividend payout ratio of 
69.5% for the year ended 30 June 2018.

In assessing potential future dividends, management 
will continually assess future cash flow generation in 
the context of the company’s debt and equity preferred 
capital structure mix considering potential future 
business acquisition opportunities, balancing the  
needs of shareholders, creditors and external  
market confidence.

Acquisitions and disposals

Helloworld Travel has made a number of business 
acquisitions during the current year. The acquisitions 
undertaken have met the strategic and financial 
objectives established by the Board of Directors. 
These acquisitions complement the Group’s existing 
businesses, expanding future product offerings leading 
to an increased network of agents, suppliers and 
customers. The full year benefit of these acquisitions will 
be reflected in FY19 and will deliver increased financial 
shareholder returns in future financial years.

the retail and corporate travel agency sector, whilst 
leveraging ongoing technology developments and supplier 
relationships.

Go Conference and Incentives (C&I) is a New Zealand 
business operation that arranges and escorts travel for 
large groups, conferences, incentive travel and events. 
On 1 April 2018, Helloworld Travel purchased the 50% 
beneficial share held by a former partner over the C&I 
business, thereby owning 100% of the business, title and 
future profits. The purchase price of $1.2 million consists 
of $0.7 million cash and a deferred payment of $0.5 
million payable in FY19.

On 16 April 2018, Helloworld Travel completed its 
acquisition of Flight Systems Pty Ltd and its controlled 
entities (Flight Systems) for a total consideration of 
$1.4 million, funded by cash. Flight Systems is a provider 
of web-based flight booking technologies and operator 
of the Skiddoo website. The acquisition is expected to 
strengthen Helloworld Travel’s business technology suite 
in the corporate and leisure operations.

On 31 May 2018, Helloworld Travel completed its 
acquisition of a 60% controlling stake in Asia Escape 
Holidays, an outbound travel wholesaler based in 
Perth specialising in destinations throughout Asia, the 
Indian Ocean and the Pacific. The total consideration 
amounted to $5.4 million, comprising $2.9 million initial 
consideration funded by a mixture of cash and shares 
and $2.5 million contingent deferred consideration 
based on the achievement of FY19 objectives. The 
acquisition is expected to complement the existing 
Helloworld Travel wholesale range and provides the 
Group with the ability to offer a greater range of mid-
haul all-inclusive packages.

These acquisitions have been reflected in the Group’s 
current year consolidated income statement from their 
acquisition date, until 30 June 2018.

Acquisition of controlled entities 

Acquisition of minority interest shareholdings

The acquisitions and disposals have been outlined below:

On 1 March 2018, Helloworld Travel acquired 
the Magellan Travel Group (Magellan) for a total 
consideration of $32.5 million which was funded 
by a mixture of cash and shares. Magellan is one of 
Australia’s leading independent travel agent groups with 
over 120 members. The Group expects the additional 
scale and operating leverage to bring increased 
economies of scale. The Magellan network is now 
the sixth retail network of Helloworld Travel and will 
enable Helloworld Travel to consolidate its position in 

During the current year, Helloworld Travel has 
established a minority interest shareholding in the 
following businesses:

On 31 August 2017, the Group acquired a minority 
shareholding in the Newcastle based Hunter Travel 
Group (HTG) and at the same time Helloworld Travel 
agreed to sell a 75% stake in Helloworld Travel’s 
remaining seven wholly owned company stores in 
Australia. The transaction strengthens the partnership 
between Helloworld Travel and HTG, the Group’s largest 
multi-franchise operator.

19

On 31 August 2017, the Group purchased a minority 

shareholding in Queensland based company, Cooney 

Investments Pty Ltd, which operates branded network 

members Helloworld Travel Mackay and Helloworld Travel 

Mt Pleasant and the very successful Hosted Journeys 

Group Travel and Events products.

On 19 January 2018, a joint venture company between 

Helloworld Travel (via QBT) and In Travel, an indigenous 

In addition, Helloworld Travel continues to dispose of 
its fully owned company stores and at year end only has 
two remaining. The last seven company owned stores in 
Australia were disposed in August 2017 as part of the 
minority shareholding transaction in HTG. In New Zealand, 
we commenced the current financial year with six 
company owned stores and have two remaining company 
owned stores as at 30 June 2018.

Travel Management Company was established. The joint 

Network growth

venture company is called Inspire Travel Management 

Pty Ltd, an incorporated company with ownership 

interest of 60% In Travel and 40% Helloworld Travel. 

This venture provides a platform that enables Helloworld 

Travel to showcase industry best practice in the areas of 

indigenous employment and procurement outcomes.

These investments are recorded under the equity 

accounting method and the share of profit is recorded as 

equity accounted profits in the consolidated statement 

of profit or loss.

Disposals of businesses

Helloworld Travel’s retail network has grown to 2,223 
members across Australia and New Zealand, an increase 
of 208 since 30 June 2017, led by the:

•  expansion of the My Travel Group network through 
continued improvement in value proposition and 
support network;

•  growth in the Helloworld branded footprint in New 
Zealand, reflecting increased brand support and  
brand awareness;

•  growth in home based agents in Australia via the  

MTA network; and

•  introduction of new sixth retail network in Australia 

On 19 April 2018, Helloworld Travel sold its 33% 

via the acquisition of Magellan Travel.

investment in Down Under Answers LLC, a USA based 

entity. The consideration amounted to $1.6 million and 

the net carrying value was $1.5 million, resulting in a 

profit on sale of investment of $0.1 million. The sale is a 

strategic step in the ongoing process of streamlining the 

group and disposing of non-core investments. As part of 

this transaction, Down Under Answers LLC has signed 

a three year exclusive trading arrangement with the 

Group’s inbound business, resulting in Helloworld Travel 

continuing to provide Down Under Answers with product 

and services in both Australia and New Zealand.

In May 2018, Helloworld Travel renewed the Collective 
Purchasing Agreement with the Travellers Choice 
agency group for a five year term to 30 June 2023, 
further consolidating the Group’s buying power. Under 
the new agreement, Travellers Choice, with 145 outlets 
across Australia, has access to the commercial supply 
arrangements of Helloworld Travel and will purchase the 
bulk of its travel products through these agreements. 
In addition, Helloworld Travel and Travellers Choice also 
renewed their 5 year agreement to use the Group’s ticket 
consolidation business, Air Tickets.

helloworldlimited.com.auIn April 2017, the Group rebranded from Helloworld to 
Helloworld Travel resulting in a new logo and associated 
marketing initiatives being successfully rolled out across 
the network during FY18. Helloworld Travel continues 
to make significant investment in consumer marketing, 
advertising and sponsorship to strategically accelerate 
Helloworld Travel’s brand presence. The strategy has 
proved successful with prompted and unprompted 
consumer brand awareness for the Helloworld Travel 
brand growing significantly.

Investment in technology

Helloworld Travel continues to invest in developing 
technological initiatives to expand the system 
capabilities across the business. In FY18, these 
developments included the upgrade of wholesale agent 
platform ReadyRooms, development of corporate 
customer portal ReadyRooms for Business, the ongoing 
rapid enhancement of retail consultant interface 
Resworld agency portal, development of Air Tickets 
Shop & Book technology and the acquisition of web-
based flight booking technologies provider Flight 
Systems. The Group will continue to build on these and 
other technologies to provide the best experiences 
for customers, staff and consultants throughout the 
network to drive greater productivity and increased 
yield outcomes.

Liquidity and funding

As at 30 June 2018, the Group held a cash balance of 
$203.5 million (30 June 2017: $198.1 million) comprised 
of general cash of $42.0 million (30 June 2017: $34.7 
million) and client cash of $161.5 million (30 June 2017: 
$163.3 million). As at 30 June 2018, the Group has 
external borrowings of $41.5 million (30 June 2017: 
$20.4 million) with available headroom on its debt 
facilities of $7.8 million (30 June 2017: $28.4 million).

The level of external borrowings has increased in the 
current year by $21.1million to $41.5 million as at 30 
June 2018 as a result of the acquisitions undertaken 
during the year. The overall level of debt held by 
Helloworld Travel remains low compared with the cash 
balance, total assets and market capitalisation of the 
Group, resulting in a strong balance sheet.

Helloworld Travel has generated strong operating cash 
flows from trading activity of $41.3 million, an increase 
of $12.3 million compared with the prior year led by 
growth in trading performance. The capital expenditure 
(excluding investments) amounted to $17.7 million, an 
increase of $7.2 million compared with the prior year, led 
by the rebranding to Helloworld Travel across the network 

and focussed internal development on technology 
solutions. Capital expenditure continues to be tightly 
controlled and is subject to significant due diligence 
before the expenditure is undertaken. Free cash flow, 
representing reported operating cash flow less capital 
expenditure, of $23.6 million (30 June 2017: $18.5 
million) generated in FY18, enabled the Group to invest in 
the future and pay dividends to shareholders.

Helloworld Travel continues to manage a strong 
balance sheet and increasing operating cash flows, 
supported by secured long term debt facilities. As a 
result, Helloworld Travel is well placed for future long 
term sustainable growth.

Segment review

Helloworld Travel operates segments based on the 
geographical location of where the businesses are 
managed.

The Group has three main operating segments within 
 its structure of:

•  Australia Segment
•  New Zealand Segment
•  Rest of World Segment 

The Board assesses the performance of the segments 
based on several measures including TTV, revenue, 
EBITDA, net profit before tax and associated key ratios. 
The segment results for Australia, New Zealand and Rest 
of World segments have been extracted from note 5 to 
the financial statements.

21

Australia Segment

Total Transaction Value (TTV)

Revenue

Operating expenses

Equity accounted profits

EBITDA

Revenue margin

EBITDA margin

The Australia segment has retail distribution operations, 
Air Tickets, wholesale & inbound, and travel management 
operations. These operations work together to supply travel 
products and services to customers and are supported by 
shared service functions.

Retail

In Australia, the Group has a range of retail operations. 
The operations acts as a franchisor for multiple 
award winning retail travel agency networks, including 
Helloworld Travel Branded, Helloworld Travel Associate 
and Helloworld Business Travel. The retail distribution 
operations also include the membership groups of My 
Travel Group, an independent network model of stores, 
a 50% holding in MTA representing the specialist travel 
brokers and the addition during the current year of the 
sixth retail network from the acquisition of Magellan 
corporate and leisure agents.

The retail division also contains an online channel of 
helloworld.com.au and the current year acquisition 

FY18 
$000’s

5,078,479

250,774

(194,311)

1,509

57,972

4.9%

23.1%

FY17 
$000’s

4,908,825

244,003

(194,550)

859

50,312

5.0%

20.6%

Change 
$000’s

169,654

6,771

239

650

7,660

(0.1%)

2.5%

Change
%

3.5%

2.8%

0.1%

75.7%

15.2%

(2.0%)

12.1%

of Flight Systems, enabling the distribution of travel 
products through Helloworld Travel’s multiple distribution 
channels. The retail operations are underpinned by its 
ticketing division Air Tickets, being the distributor and 
ticketing services consolidator to the internal retail 
network and to external independent agents.

The retail distribution division achieved strong results 
in FY18. Despite the continued decline in international 
airfares, TTV was in line with prior year as the retail 
network has continued to grow sales volume. Airline 
ticketing transaction volumes continue to perform 
strongly with growth in FY18 of 7.4% in the international 
market and 1.1% in the domestic market. There was a 
6.6% decline in average international airfares mainly 
due to lower airfares in key Asia and Europe markets in 
the first half of FY18, however the second half of FY18 
has shown an encouraging stabilisation of airfares in the 
international sector as we lead into FY19.

Cumulative YoY growth variance - Domestic Fares AU

Cumulative YoY growth variance - International Fares AU

5.0%

4.0%

3.0%

2.0%

1.0%

0.0%

3.4%

1.1%

60.0%

40.0%

20.0%

0.0%

-20.0%

-40.0%

7.4%

-6.6%

Jul 
17

Aug 
17

Sep 
17

Oct 
17

Nov 
17

Dec 
17

Jan 
18

Feb 
18

Mar 
18

Apr 
18

May 
18

June 
18

Jul 
17

Aug 
17

Sep 
17

Oct 
17

Nov 
17

Dec 
17

Jan 
18

Feb 
18

Mar 
18

Apr 
18

May 
18

June 
18

  Transactions    Average Price

  Transactions    Average Price

helloworldlimited.com.auHelloworld Travel’s air ticketing operation, Air Tickets, 
services both the Helloworld Travel network of agents 
and over 600 independent travel agents. The business 
has seen significant growth over the past two years. Air 
Tickets operates in all Australian states with world class 
technology allowing agents to issue tickets 24 hours a 
day, seven days a week. Air Tickets continues to invest 
in innovative ticketing technology and is considered one 
of Australia’s leading airfare distribution and ticketing 
services consolidator. The business is well positioned for 
further growth.

Helloworld Travel continued to expand its retail network, 
led by the strategic acquisition of Magellan in March 
2018, which added over 120 high quality leisure and 
corporate travel agencies to the Helloworld family. The 
acquisition provides a boost to TTV and improves the 
scale of the business operations, which will in turn provide 
great outcomes for all stakeholders. Member numbers 
in Australia continue to grow organically with total of 
1,854 as at 30 June 2018.

Helloworld Travel retail operations has completed 
the rebranding of all fully branded outlets from the 
old Helloworld to ‘Helloworld Travel – The Travel 
Professionals’ with a new store look. The rebrand has 
been a strong success with the response from members 
and consumers being extremely positive supported by 
a significant increase in consumer market awareness 
of the Helloworld Travel brand. The Group’s recent 
independent research shows the new branding and 
refocused advertising and marketing has delivered 
greater brand awareness, with unprompted awareness 
increasing by 26% and prompted branded awareness 
increasing by 7% in just six months after the launch.

Advertising and marketing spend continues to be focused 
on unique product offerings and value propositions that 
generate greater financial outcomes. A key initiative for 
FY19 is the planned launch of a Helloworld Travel television 
programme in partnership with free to air Channel 9, 
which will showcase product offerings including a range of 
destinations and the Group’s wholesale brands.

Wholesale & Inbound

The Group’s wholesale businesses in Australia operate a 
range of brands including Qantas Holidays, Viva! Holidays, 
Sunlover Holidays, Ready Rooms, The Cruise Team, Seven 
Oceans, and Territory Discoveries. These businesses 
package air, cruise and land product for sale through 
retail travel agency networks as well as other third party 
retailers in Australia and New Zealand. The inbound 
business is the largest provider of inbound travel services 
in Australia, offering travel services to clients in over 
70 countries worldwide. These businesses include AOT 
Inbound, ATS Pacific and Experience Tours Australia (ETA).

The Australian wholesale & inbound operations increased 
TTV and revenue benefiting from the expansion of 
product range and growth in the cruise sector driven by 
the successful integration of Seven Ocean Cruising and 
the Cruise Team businesses. Revenue margins declined 
slightly which was largely driven by product mix, with 
strong growth in the lower margin cruise sales. Operating 
costs were lowered significantly from improved 
productivity efficiencies and business synergies between 
the existing brands.

A key initiative of the wholesale operations was the 
upgrade to the Qantas Holidays accommodation portal, 
ReadyRooms in June 2018. The upgraded wholesale 
agent portal expands the product range available to 
agents and has a new look and enhanced functionality 
for consultants, which includes improved interface, 
improved search functionality and more flexible 
booking capabilities.

The wholesale business continues to expand its in-
house product range. In the current year, new product 
lines covering the Maldives, Disney Magic, Weddings & 
Honeymoons and Unique Rail Journeys were introduced. 
In addition, the acquisition of Asia Escape Holidays in 
May 2018, complements Helloworld Travel’s existing 
wholesale businesses and provides the Group with a trade 
focused brand that has expertise and speed to market in 
the key Asia Pacific region.

Inbound operations continues to perform well, growing 
revenue by 1.3% driven by strong demand from 
traditional markets including the United Kingdom, 
Europe and USA and increasing demand from newer 
markets in Asia. The growth in Inbound revenue was 

23

partially offset by lower groups revenue reflecting 
less major events in Australia compared with the prior 
year. Inbound China Free Independent Traveller (FIT) 
platforms performed strongly in FY18 and is expected 
to continue to grow in FY19.

The overall Australian inbound market continues to 
grow. In the last 12 months total international tourists 
entering Australia grew by 6.0% with all key major 
source countries providing strong growth. As Australia’s 
largest inbound tour operator with prominent brands 
including AOT Inbound, ETA and ATS Pacific, Helloworld 
Travel is well positioned to capitalise on this continuing 
key growth sector.

Corporate

The Group’s corporate travel management services 
division offers travel management services to corporate 
and government customers including booking flights 
and accommodation, through the QBT and AOT Hotels 
businesses.

The corporate division delivered TTV growth, supported 
by strong transaction growth led by increased trading with 
corporate and government clients as well as the addition 
of new clients. Costs were well controlled by achieving 
productivity efficiencies through investment in technology 
and automation. The consolidation of the corporate 
business in Australia (QBT) and New Zealand (APX) is well 
advanced, ultimately resulting in a streamlined trans-
Tasman corporate travel solution for customers.

In August 2017, AOT Hotels successfully re-tendered 
for the Whole of Australia Government contract for 
accommodation program management, securing the 
contract for a period of 3 years with further extension 
options. In January 2018, QBT established a joint venture, 
Inspire Travel Management, with the In Travel Group, 
which will provide a point of difference to the corporate 
market and highlight the best practice in the industry  
in the areas of Indigenous employment and procurement 
outcomes.

Summary

The Australia segment generated continued TTV growth 
for the year ended 30 June 2018 across its divisions. 
Revenue on a like for like basis (excluding the impact 

of acquisitions and disposals), increased by 2.0% and 
was driven by TTV growth and improved contracting 
outcomes. Lower average international airfares 
contributed to offset the benefits of strong ticket 
growth. Operating costs on a like for like basis (excluding 
the impact of acquisitions and disposals), continued 
to decrease with the continued business focus on cost 
control with significant reductions in employee and 
operating expenses.

The revenue margin for the year decreased by 0.1% to 
4.9%. This was a result of product mix from sales growth 
in lower margin air, cruise and corporate sectors. This 
change in mix was mostly offset by improved contracting 
outcomes across the businesses.

Overall the segment reported an EBITDA of $58.0 million, 
a strong result representing growth of $7.7 million or 
15.2% from the prior year. The EBITDA margin increased 
from 20.6% to 23.1% in FY18 across the Australian 
operations, evidencing the commitment to drive 
profitable revenue growth and right size the cost base.

Technology

The group continues to invest in technologies to build the 
travel tools of the future. Helloworld Travel’s objective 
is to increase product and service offerings to enhance 
the travel solutions for agents, members, suppliers and 
customers. The acquisition of Flight Systems in April 
2018 was an important strategic step in strengthening 
Helloworld Travel’s system and distribution development 
capabilities. It will significantly enhance the distribution 
of travel products through Helloworld Travel’s multiple 
retail and corporate channels and strengthen the 
business technologies to incorporate into the continued 
development of the ResWorld platform.

Awards

The Australia segment was well recognised at the July 
2018 National Travel Industry Awards, with Helloworld 
Business Travel awarded the Best Non-Branded Travel 
Agency Group, MTA awarded Best Travel Broker 
Network, Qantas Holidays / Viva Holidays awarded  Best 
Wholesaler – Australian Product and Air Tickets awarded 
Best Agency Support Service.

helloworldlimited.com.auNew Zealand Segment

Total Transaction Value (TTV)

Revenue

Operating expenses

EBITDA

Revenue margin

EBITDA margin

The New Zealand segment has retail distribution 
operations, Air Tickets, wholesale & inbound, and travel 
management businesses. These operations work together 
to supply travel products and services to customers and 
are supported by shared service functions.

Retail

In New Zealand, the Group has a range of retail operations 
acting as a franchisor of retail travel agency networks 
including Helloworld Travel Branded and Helloworld 
Travel Associate. The retail distribution operations also 
include the membership groups of My Travel Group an 
independent network model of stores and The Travel 
Brokers network representing the specialist travel 
brokers. In addition, the business is supported by its 
ticketing division, Air Tickets, and the online channel, 
helloworld.co.nz.

The expansion of the Helloworld Travel retail brand in 
New Zealand continues with 369 members as at 30 June 
2018, an increase of 69 members since 30 June 2017. 
The growth was led by an increase in branded stores and 

FY18 
$000’s

901,805

57,120

(50,264)

6,856

6.3%

12.0%

FY17 
$000’s

848,997

60,525

(54,307)

6,218

7.1%

10.3%

Change 
$000’s

52,808

(3,405)

4,043

638

(0.8%)

1.7%

Change
%

6.2%

(5.6%)

7.4%

10.3%

(11.3%)

16.5%

expansion of the My Travel Group network. This is the 
second consecutive year of strong growth to the retail 
agent network. 

In FY19, Helloworld Travel will launch a new ‘business 
travel’ agent network and a new ‘boutique luxury’ branded 
agent network, further enhancing the value proposition in 
New Zealand to new and existing members. The continual 
enlarging of the retail network in New Zealand is 
testament to the improved brand recognition and service 
in New Zealand and is expected to add significant TTV 
volumes across air, wholesale and third party suppliers in 
future financial years.

The New Zealand market also continued to experience 
a decline in both domestic and international airfares of 
1.4% and 2.1% respectively, which partially offset the 
continued growth in our air ticketing transactions in FY18 
of 10.2% in the international market and 4.9% in the 
domestic market.

Cumulative YoY growth variance - Domestic Fares NZ

Cumulative YoY growth variance - International Fares NZ

8.0%

6.0%

4.0%

2.0%

0.0%

-2.0%

-4.0%

4.9%

-1.4%

Jul 
17

Aug 
17

Sep 
17

Oct 
17

Nov 
17

Dec 
17

Jan 
18

Feb 
18

Mar 
18

Apr 
18

May 
18

June 
18

  Transactions    Average Price

25.0%

20.0%

15.0%

10.0%

5.0%

0.0%

-5.0%

-10.0%

10.2%

-2.1%

Jul 
17

Aug 
17

Sep 
17

Oct 
17

Nov 
17

Dec 
17

Jan 
18

Feb 
18

Mar 
18

Apr 
18

May 
18

June 
18

  Transactions    Average Price

25

Wholesale & Inbound

Summary

The New Zealand segment generated TTV of $901.8 
million for the year ended 30 June 2018, representing 
an increase of 6.2% compared with the prior year. 
Revenue decreased as a result of the disposal of four 
company stores in the retail division and reduced 
transaction volume in the APX business. The decrease 
was partially offset by growth from the wholesale and 
inbound operations. Operating costs decreased by 7.4% 
to $50.3 million due to less company owned stores and 
productivity efficiencies from centralisation of key 
functions to reduce the cost base. As a result, EBITDA 
grew to $6.9 million, an increase of 10.3% compared with 
the prior year result of $6.2 million. EBITDA margin grew 
to 12.0% evidencing the commitment to drive profitable 
revenue growth and right size the cost base.

The revenue margin for the year decreased to 6.3% from 
7.1% reflecting a change in product mix with TTV growth 
in lower margin air and cruise business, in addition to the 
sale of company owned stores that had higher revenue 
margin, but low profitability. Ticketing volumes continue 
to show very strong growth, however average airfares at 
both domestic and international levels continued to fall in 
FY18. 

Awards

In September 2017, at the TAANZ NTIA Awards, the New 
Zealand wholesale business, GO Holidays, won the award 
for Best Wholesale Brand for the fourth consecutive year.

The Group’s wholesale businesses, Go Holidays, procures 
air, cruise and land product for packaging and sale 
through retail travel agency networks and other third 
party retailers. The Group’s inbound businesses of ATS 
Pacific and AOT New Zealand offers travel services to 
clients in over 70 countries worldwide.

The New Zealand wholesale and inbound operations 
generated strong revenue growth during the year. Go 
Holidays was well supported by Helloworld branded 
members and growth from the cruise sector and Inbound 
operations continues to generate strong demand for New 
Zealand product globally. This growth has been reflected 
in improved revenue margins and EBITDA performance of 
the wholesale and inbound businesses.

Corporate

The Group’s APX business provides corporate travel 
management services to corporate and government 
customers throughout New Zealand including booking 
flights and accommodation.

The APX business continues to refocus its corporate 
product offering in difficult trading conditions in the 
market led by strong competition and lower average 
airfares. During FY18, APX won the tender for the 
corporate travel business of Fonterra, however this 
growth was adversely impacted by the loss of key clients 
in the second half of FY17 including Auckland University. 
APX continues to invest in technologies, which are 
delivering enhanced travel solutions to the corporate 
clients and lowering the cost base with productivity 
and structural efficiencies. APX and QBT continue 
to integrate to become more efficient and provide a 
streamlined trans-Tasman corporate travel solution for 
customers.

helloworldlimited.com.auRest of World (ROW) Segment

Total Transaction Value (TTV)

Revenue

Operating expenses

EBITDA

Revenue margin

EBITDA margin

FY18 
$000’s

96,756

18,980

(18,592)

388

19.6%

2.0%

FY17 
$000’s

114,507

22,305

(23,656)

(1,351)

19.5%

(6.1%)

Change 
$000’s

(17,751)

(3,325)

5,064

1,739

0.1%

8.1%

Change
%

(15.5%)

(14.9%)

21.4%

129%

0.5%

133%

This segment consists of Insider Journeys (operating in 
South East Asia), Tourist Transport Fiji (TTF) and Qantas 
Vacations (operating in North America), in addition to the 
ATS Pacific inbound business in Fiji.

The decline in TTV and revenue primarily reflects the full 
year impact of Insider Journeys refocused distribution 
method to the wholesale market. In addition, TTV and 
revenue decreased in the Fiji businesses due to cyclone 
activity adversely impacting Fiji visitor arrival numbers 
both by air and cruise ship.

The ROW segment generated EBITDA of $0.4 million, 
whilst small, represents a significant improvement from 
the prior year position of negative EBITDA of $1.4 million. 
This segment has focused on profitable revenue streams 
and right sizing of the cost base through cost reduction 
initiatives to ensure this small segment is profitable in 
future financial years.

Indochina

Insider Journeys TTV and revenue was adversely 
impacted by the softening of the Australian outbound 
market to key destinations such as Vietnam as well 
as increased competition with aggressive pricing and 
heavy discounting, placing pressure on sales and margin. 
However, the business recorded an improved EBITDA 
in the current year as it refocuses on the traditional 

wholesale market and lowering of cost base. In the 
current year, the alignment of systems for Insider 
Journeys with the wholesale brands was implemented, 
which provided increased efficiencies and the ability to 
more easily purchase Insider Journeys products across 
the network.

USA

The USA based business, Qantas Vacations continues 
to also realign its cost base through productivity 
efficiencies. It has refocused advertising and promotions 
teams and this continues to gain positive traction in  
the market.

Fiji

The Group’s Fiji based business, ATS Pacific (Inbound) 
and TTF Fiji (Transport) performed solidly during the 
current year despite cyclone activity adversely impacting 
Fiji visitor arrival numbers both by air and cruise ship. 
The businesses were able to realign their cost base 
through productivity efficiencies to record positive 
EBITDA growth compared with the prior year. During the 
year, the Group invested in fleet upgrades, ensuring TTF 
Fiji maintain their position as Fiji’s premier transport 
operator and ground handler. Both ATS Pacific and TTF 
Fiji are well placed to cater for future tourism growth 
opportunities in Fiji.

27

Outlook & economic sustainability

The Travel Industry continues to grow strongly in all 
segments in which the Group operates. Economic growth 
both domestically and globally, is expected to continue 
and this will have a positive effect on the travel markets 
in which we operate. International tourist arrivals to our 
markets have consistently outpaced global economic 
growth and all indications are that this trend will continue. 
The number of outbound trips is also expected to 
continue to grow. From a corporate travel perspective, 
improved economic performance and stronger business 
confidence will continue to drive corporate travel activity.

The Group’s focus in the 2019 financial year will be on 
growing revenue and margins and extracting further 
efficiencies in its operations and cost base to improve 
key profitability margin metrics. 

During the current year, Helloworld Travel has made a 
number of strategic acquisitions. The full year benefit 
of these acquisitions will be reflected in FY19 and are 
expected to increase shareholder returns in future 
financial years.  

Helloworld Travel is focused on delivering for 
shareholders, agents, partners and consumers.  
Helloworld Travel’s priority is to future proof our agents 
and the business through technology, training, product 
and profile supported by our omni-channel strategy.  

The Company has a strong balance sheet, a stable 
network of high performing agents and a suite of 
enhanced digital solutions for our customers. As a result, 
Helloworld Travel is well positioned for sustainable long 
term growth. 

Total Inbound Tourists to Australia

Total Outbound Australian Travellers

780,000

760,000

740,000

720,000

700,000

680,000

660,000

640,000

620,000

600,000

970,000

940,000

910,000

880,000

850,000

820,000

790,000

760,000

730,000

700,000

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb Mar April May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Jan

Feb Mar April May

  Total number of tourists 2017    Total number of tourists 2018
  5 year average

  Total number of tourists 2017    Total number of tourists 2018
  5 year average

Source: AFTA - May 2018 Short-term Movement, Visitor Arrivals - Selected Countries 
of Residence: Seasonally adjusted.

Source:  AFTA - May 2018 Short-term Movement, Residents Returning - Selected 
Destinations: Seasonally adjusted.

helloworldlimited.com.auBusiness Risks

Foreign exchange exposure 

There are a number of factors, both specific to Helloworld 
Travel and of a general nature, which may impact the 
future operating and financial performance of the Group. 
The specific material risks faced by Helloworld Travel and 
how we manage these risks, are set out below: 

Demand risk

The Group may be affected by fluctuating levels of 
demand for the travel services offered.  Travel demand is 
always sensitive relative to disposable consumer income, 
which in turn is influenced by many variables including 
changes in interest rates and mortgage repayments, 
levels of unemployment, the fundamental price of travel 
in its own right (including any impact that arises from 
increases in the cost of oil or changes in foreign exchange 
rates), bowser petrol price shocks, consumer confidence 
and the buoyancy of the stock market. 

Travel demand can also be affected by certain events that 
can affect travellers’ preparedness to travel, including 
pandemics, terrorism incidents, natural disasters, civil 
unrest and wars.

To the extent possible, the Group mitigates this risk by 
keeping abreast of global economic and consumer data 
and industry trends and managing expenses in line with 
changes in the environment. 

Competition and margin risk 

The highly competitive nature of the travel industry, 
combined with the risk of new entrants in the online 
market, may impact on revenue margins and the results 
of the Group. This is mitigated by managing margins and 
by working with key suppliers. The Group closely monitors 
product availability and pricing against a range of other 
travel providers to ensure it remains competitive. 

Within the wholesale business, a significant amount of 
international travel product is sold in local currency and 
suppliers are paid in foreign currencies. In order to mitigate 
the resulting exchange fluctuation risk, Helloworld Travel 
has a hedging policy and enters into forward exchange 
contracts to match expected future cash flows. 

Key customers and suppliers

Changes in key customers and suppliers could have 
an impact on the financial results of the Group. This 
risk is mitigated by ensuring, where possible, formal 
agreements are in place and by working closely with 
key customers and suppliers to ensure that Helloworld 
Travel responds to any changes in their economic 
circumstances or business requirements.

Technological advances

Advances in technology means that Helloworld Travel 
is always modifying and transforming the way it does 
business. Technological advances could have an impact 
on the financial results should Helloworld Travel not 
continue to invest in systems development.  The Group 
mitigates this risk by continuing to commit significant 
resources to systems development as demonstrated by 
the ongoing investment in technology.

Reliance on key personnel

The continued success of the Group will, in part, 
be reliant on the future performance, abilities and 
expertise of its key personnel. The ability to retain and 
attract key people is important to the Group’s success.

Agent Network

The Group derives revenue from sales through its Agent 
Network. Movements in and out of the network may impact 
on revenues and costs. This risk is mitigated by the size 
of the networks, their geographical spread and our close 
management, monitoring and engagement of our members.

29

Information technology security

A failure of or a breach of the Group’s information 
technology systems security could result in a service 
interruption or a data compromise event impacting 
the efficient conduct and reputation of the Helloworld 
Travel business. The company is vigilant in its approach 
to mitigating this risk through investment and continual 
management, in addition to the monitoring of systems to 
ensure the highest standards are met.

Environmental and social sustainability

Helloworld Travel recognises the potential environmental 
and social impact that tourists have on destinations in 
Australia and overseas. The Group recognises that the travel 
industry can have both positive and negative impact and 
continues to monitor this impact on tourism destinations 
and community and traveller expectations in relation to their 
travel experience.

People

At 30 June 2018, Helloworld Travel has 1,807 Full Time 
Equivalent (FTE) employees.  This is an increase of 21 
from the 1,786 FTE at 30 June 2017.  The increase 
reflects the new businesses acquired (Asia Escape 
Holidays, Flight Systems and Magellan), partially offset 
by disposal of company owned stores and a continual 
focus on process efficiencies with the use of technology 
to reduce the cost base of the business and align it with 
business revenue and product offering. The total number 
of people employed across the Group at year end was 
1,898, of which 70% are female.

Employee expenditure for the year ended 30 June 2018 
decreased by $9.4m or 6.8% to $130.4m, reflecting 
efficiency gains partially offset by employee costs 
associated with the businesses acquisitions which 
occurred towards the end of FY18.

While the majority of the Group’s employees are based 
in either Australia, New Zealand or Fiji, the Group has 
employees in Vietnam, the United States of America, 
India, Cambodia, Laos, Philippines, United Kingdom, 
China, Singapore, Thailand, Cook Islands, Italy, 
Germany, Hong Kong and Indonesia.

The FTE breakdown by country is as below:

Australia

New Zealand

Fiji

India

Vietnam

USA

Philippines

Other

(57%)

(20%)

(9%)

(5%)

(3%)

(2%)

(2%)

(1%)

1,041

358

159

93

59

42

36

20

1,807

Capital structure

At 30 June 2018, Helloworld Travel had 124,508,076 
shares on issue of which the Executive Directors, 
Andrew Burnes and Cinzia Burnes, along with their 
Director related entities, own 35.4%. Sintack Pty 
Limited and its associates hold 17.7%, QH Tours 
Limited (a subsidiary of Qantas Airways Limited) holds 
17.1%, with the remaining 29.8% being held by other 
shareholders including management.

During the current year, the number of shares increased by 
4,303,658 shares to 124,508,076 reflecting the following:

•  Issue of 1,550,000 shares under long term incentive 

plans to certain senior managers;

•  Issue of 62,750 shares under the franchise loyalty 

plan; and

•  Issue of 2,690,908 shares as part consideration for  
the purchase of Magellan, Asia Escape Holidays and 
a 25% interest in Cooney Investments Pty Ltd.

helloworldlimited.com.au(c) 

 any legal costs reasonably incurred by the Director or 
executive officer in or in connection with the discharge 
of the Director or executive officer’s duties as an 
officer of the Company, provided that the advice 
is obtained in accordance with the Board Charter 
which requires approval from the Chairman who 
will facilitate the obtaining of the advice and, where 
appropriate, disseminate the advice to all Directors.

Insurance premiums 

The Company has paid insurance premiums of $138,097 
during the financial year to cover current and former 
Directors’ and officers’ liability and legal expenses. The 
insurance premiums relate to: 

•  costs and expenses incurred by the relevant officers 

in defending proceedings, whether civil or criminal and 
whatever their outcome; and

•  other liabilities that may arise from their position,  

with the exception of conduct involving a wilful breach 
of duty or improper use of information or position to 
gain a personal advantage.

Significant events after the  
balance date

With the exception of the item listed below, the Directors 
are not aware of any matter or circumstance that has 
arisen in the interval between 30 June 2018 and the date 
of signing of this report that has significantly, or may 
significantly, affect the operations of the Group, the 
results of the operations of the Group or the state of the 
Group’s affairs in future financial years.

Final Dividend

On 21 August 2018, the Directors resolved to pay a 100% 
franked final dividend of 11.0 cents per ordinary share.

Likely developments

In the opinion of the Directors, it would prejudice 
the interests of the Group to provide additional 
information, except as reported in this report, relating 
to likely developments in the operations of the Group in 
subsequent financial years.

Environmental regulation

The Group’s operations are not subject to any significant 
environmental regulations under either Commonwealth or 
State legislation.

Indemnification and insurance of 
Directors and officers

Indemnification

The Company has agreed to indemnify the Directors 
and executive officers (or former Directors or executive 
officers) of the Company against:

(a) 

 any liability (other than for legal costs) incurred by 
the Director or executive officer; 

(b) 

 any legal costs reasonably incurred by the Director  
or executive officer in connection with; 

(i) 

 any claim brought against or by the Director  
or executive officer of the Company; or 

(ii) 

 any investigative proceeding, including (without 
limitation) in obtaining legal advice for the 
purposes of responding to, preparing for or 
defending any of the above; and 

31

HELLOWORLD TRAVEL LIMITED - BRAND PORTFOLIO

Retail - Australia/NZ

DMC - Australia, NZ, SOPAC & Asia

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July 2018

Wholesale - Australia & NZ 

ReadyRooms

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helloworldlimited.com.au 
 
 
 
 
 
LETTER FROM THE REMUNERATION COMMITTEE CHAIRMAN

Dear Shareholder,

On behalf of the Board, I am pleased to present Helloworld Travel Limited’s Remuneration Report for 2018.

The Board is committed to an executive remuneration framework that is focused on driving organisational performance, 
and linking executive remuneration to the achievement of company strategy and business objectives and, ultimately, 
generating superior returns to shareholders.

Company performance and remuneration outcomes in 2018

There were no Short Term Incentive payments awarded for any Key Management Personnel (KMP) for the years ended 
30 June 2018 and 30 June 2017. KMPs have established remuneration packages which allows them to participate in the 
Long Term Incentive Plan (LTIP). KMPs had no further grants under the LTIP during the current year with the exception 
of the new KMP, John Constable, Group General Manager, Retail and Commercial who was granted 500,000 shares on 1 
April 2018 under the LTIP.

Changes to executive remuneration in 2018

During the 2018 year, a number of senior roles were consolidated under the new KMP role of Group General Manager, 
Retail and Commercial.

The Board believes the current remuneration strategy ensures the appropriate framework to drive long term 
performance and align executive reward with shareholders’ interests.

The Board has continued its commitment to its LTIP program, consisting of a loan-based share plan, directly linked 
to Total Shareholder Return (TSR) for executive KMP, excluding Executive Directors. We are confident that the LTIP 
program complements our existing focus on alignment of executive reward to delivery of the company strategy and 
ultimately shareholder return.

The Board recommends the Remuneration Report to you and asks that you support our remuneration policies and 
practices by voting in favour of this Report at our 2018 Annual General Meeting.

Yours faithfully

Garry Hounsell 
Chairman of the Remuneration Committee 
Chairman of Helloworld Travel Limited

33

REMUNERATION REPORT  
(AUDITED)

This 2018 Remuneration Report outlines the remuneration arrangements for the KMP of the Helloworld Travel Limited 
Group (Group) in accordance with the requirements of the Corporations Act 2001 and its Regulations.

The report contains the following sections: 

1  REMUNERATION GOVERNANCE & FRAMEWORK

1.1  Persons to whom this report relates 
1.2  Remuneration governance 
1.3  KMP executive remuneration framework 
1.4  Executive remuneration mix 
1.5  Remuneration changes for 2018

2  EXECUTIVE REMUNERATION 

2.1  Company performance and remuneration outcomes for 2018 
2.2  Executive remuneration 
2.3  Loan funded LTIP 
2.4  Executive shareholdings 
2.5  Executive service agreements 

3  NON-EXECUTIVE DIRECTOR REMUNERATION 

3.1  Non-Executive Director remuneration governance 
3.2  Non-Executive Director remuneration structure 
3.3  Non-Executive Director remuneration 
3.4  Non-Executive Director shareholdings

helloworldlimited.com.au 
 
 
 
 
 
 
 
 
 
 
 
 
 
1  REMUNERATION GOVERNANCE & FRAMEWORK 

1.1  Persons to whom this report relates 

This report covers the remuneration arrangements for the KMP of the Group. KMP are defined as those persons 
having authority and responsibility for planning, directing and controlling the major activities of the Group, directly or 
indirectly, including any Director (whether executive or otherwise). For the purposes of this report, the term ‘executive’ 
encompasses the Executive Directors and the Executive KMP.

Directors and other KMP disclosed in this report are: 

Name

Non-Executive Directors

Garry Hounsell

Mike Ferraro

Andrew Finch

Peter Spathis (retired 16 November 2017)

Position

Chairman and Non-Executive Director

Non-Executive Director

Non-Executive Director

Non-Executive Director

Executive Directors

Andrew Burnes

Cinzia Burnes

Executive KMP

Michael Burnett 

Russell Carstensen (resigned 23 May 2018)

Simon McKearney

Chief Executive Officer and Managing Director

Group General Manager, Wholesale & Inbound and  

Executive Director

Chief Financial Officer 

Group General Manager – Corporate

Group General Manager – New Zealand

John Constable (commenced 12 February 2018)

Group General Manager – Retail & Commercial

1.2  Remuneration governance 

The Remuneration Committee of the Board is responsible for reviewing remuneration arrangements and making 
recommendations to the Board in respect of the directors and KMP executives. The Remuneration Committee assesses 
the nature and amount of remuneration of directors and KMP executives on a periodic basis by reference to relevant 
employment market conditions, with the overall objective of ensuring maximum stakeholder benefit from the retention 
of a high quality, high performing Board of Directors and KMP executive team. The Corporate Governance Statement 
provides further information on the role and composition of this Committee.

In determining the level and make-up of executive remuneration, the Remuneration Committee considers advice from 
external consultants from time to time and reviews the market level of remuneration for comparable directors and KMP 
executive roles.

35

1.3  KMP executive remuneration framework

The Group aims to reward KMP executives with a level and mix of remuneration commensurate with their position and 
responsibilities within the Group and to reflect their level of experience and performance.

The remuneration framework for KMP executives embodies the following principles:

•  provide competitive rewards to attract and retain high calibre executives;
•  have a portion of executive remuneration ‘at risk’, dependent upon meeting pre-determined performance benchmarks;
•  directly linking executive rewards to shareholder value; and
•  establish appropriate, demanding performance hurdles in relation to variable executive remuneration.

To achieve these principles, the remuneration arrangements of the CEO and KMPs are made up of one or more of the 
following elements:

Fixed Annual Remuneration (FAR) 

Set to attract, retain and motivate the right talent to deliver on the Group’s strategy, the Board takes into account individual 
performance, skills, expertise and experience as well as external benchmarking to determine executive’s fixed remuneration.

Executives may receive their FAR in a variety of forms including cash and fringe benefits. It is intended that the manner 
in which FAR is paid will be optimal for the recipient without creating extra cost for the Group. Salary, as disclosed in the 
remuneration tables, is the remuneration remaining after the deduction of salary sacrifice components such as motor 
vehicles and superannuation which are shown in a separate category.

Long Term Incentive (‘at risk’ remuneration) 

The ‘at risk’ components for certain KMP are based on the Group’s performance against Total Shareholder Return 
metrics (threshold) and key financial and non-financial measures. More detail on the ‘at risk’ remuneration components 
and their link to company performance is included in section 2 of this report.

1.4  Executive remuneration mix 

The Board aims to find a balance between the different elements of remuneration to attract, retain and motivate the right 
talent to deliver on the Group’s strategy while also linking pay to performance via incentive plans to motivate executives to 
achieve outcomes beyond the standard expected in the normal course of ongoing employment.

The target mix of FY18 remuneration components is as below: 

Executive Remuneration Mix 

CEO and  
Managing Director
Group General Manager, Wholesale & 
Inbound and Executive Director

100%

100%

CFO

79%

21%

Group General Manager –  
New Zealand
Group General Manager –  
Retail & Commercial

89%

91%

11%

9%

0%

20%

40%

60%

80% 100%

  Fixed Remuneration    LTIP

helloworldlimited.com.au 
 
1.5  Remuneration changes for 2018 

Short Term Incentive Plan (STIP) 

There was no STIP for any KMP for the years ended 30 June 2018 and 30 June 2017.

Long Term Incentive Plan (LTIP) 

An LTIP was implemented in the 2017 financial year to a targeted group of senior leaders including executive KMP. 
During the 2018 financial year, a number of additional senior leaders, including a new executive KMP, were granted 
LTIP allocations.

The key criteria for the LTIP scheme are as follows:

•  LTIP allocations are limited to key executives and senior leaders reporting to the CEO or senior leaders who are 

considered critical to the ongoing success of the Group;

•  The threshold performance criteria is directly linked to Total Shareholder Return and provides reward on successful 

marked improvement of Helloworld Travel’s return to shareholders over a three year period;

•  The executive or senior leader will need to meet individual KPIs as determined by the Board and CEO over the three 

year period; and

•  The initial allocation in the 2017 financial year and the allocation to new personnel in the 2018 financial year were for 

a three year period.

The overall objectives of the LTIP scheme is to lock in key leaders for an extended period of time, whilst at the same time 
incentivising them to generate superior returns.

During the year ended 30 June 2017, M Burnett and S McKearney were allocated shares pursuant to the LTIP which 
included the following attributes:

Type of Scheme

Scheme Commencement

Scheme measurement and vesting date

Share VWAP at Scheme Commencement

Performance Criteria

50% Vesting

100% Vesting

KPIs

Loan

Loan Funded Scheme

1 July 2016

1 July 2019

$3.00 per share

Must meet both; 
    - TSR (based on share price), and 
    - Individual KPIs

$4.50 share price 

$5.50 share price 

Determined by the CEO periodically and the achievement of these 
KPIs would be at the sole discretion of the CEO and Board.

A loan will be given to the participant equal to HLO share value at 
the scheme commencement and the number of shares issued. The 
loan is repaid to the company upon the vesting of shares.

During the year ended 30 June 2018, J Constable was allocated shares pursuant to the LTIP which included the 
following attributes:

Type of Scheme

Grant allocation date

Scheme measurement and vesting date

Share VWAP at Commencement

Performance Criteria

50% Vesting

100% Vesting

KPIs

Loan

Loan Funded Scheme

1 April 2018

31 December 2020

$4.67 per share

Must meet both; 
    - TSR (based on share price), and 
    - Individual KPIs

$5.50 share price

$6.50 share price

Determined by the CEO periodically and the achievement of these 
KPIs would be at the sole discretion of the CEO and Board.

A loan will be given to the participant equal to HLO share value at 
the scheme commencement and the number of shares issued. The 
loan is repaid to the company on the sale of vested shares.

37

Refer to note 33: share-based payments in the financial statements for further details on the nature of the LTIP. For 
the LTIP scheme, the Board will have sole discretion about what happens to the shares on any change of control event.

2  EXECUTIVE REMUNERATION

2.1  Company performance and remuneration outcomes for 2018 

The table below provides relevant Group performance information for the key financial measures over the last five years; 

Net profit / (loss) after tax (NPAT)

EBITDA

2018 
$’000 

2017 
$’000

2016 
$’000

2015 
$’000

2014 
$’000

31,969

21,591

1,676 (201,111)

(63,243)

65,216

55,179

25,290

24,051

40,561

The factors that are considered to affect total shareholders return (‘TSR’) are summarised below:

Basic earnings / (loss) per share (EPS cents)

Total dividends declared (cents per share)

Opening share price at 1 July ($)

Closing share price at 30 June ($)

Total shareholder return (%)

2018

2017

2016

2015

2014

27.1

18.0

4.04

4.80

18.8

14.0

3.08

4.04

1.9

2.00

2.16

3.08

(274.0)

(86.3)

-

1.68

2.16

-

1.98

1.68

22.5%

33.8%

42.6%

28.6% (15.2%)

For the third consecutive year, key metrics including EBITDA, NPAT and EPS have increased significantly. In FY18, 
Helloworld Travel has increased revenue and successfully reduced costs to re-size the cost base, supported by enhanced 
technology solutions and business process efficiencies.

helloworldlimited.com.au2.2  Executive remuneration

Short term benefits

Salary 
($)

STIP 
($)

Other 
($)

Long term 
benefits Post-employment benefits
Other 
benefits 
($)

Super-
annuation
($)

Leave 
($)

Share based 
payments

LTIP 
($)

Termination 
benefits
Termination 
payments
($)

Performance 
related 
percentage

Total 
($)

A Burnes (CEO and Managing Director)

2018

2017

480,000

455,384

-

-

-

-

8,571

7,392

20,049

19,616

C Burnes (Group General Manager – Wholesale & Inbound and Executive Director)

2018

2017

M Burnett (CFO)

2018

2017

480,000

455,384

450,000

425,000

-

-

-

-

R Carstensen (Group General Manager – Corporate) 

Resigned 23 May 2018

2018

2017

406,038

468,765

-

-

-

-

-

-

-

-

8,571

7,392

20,049

19,616

708

-

20,049

19,616

23,118

8,625

20,049

19,616

S McKearney (Group General Manager – New Zealand) 

2018

2017

313,895

319,908

-

-

-

-

J Constable (Group General Manager – Retail & Commercial) 

Commenced 12 February 2018

2018

219,284

2018 TOTAL

2017 TOTAL

2,349,217

2,124,441

-

-

-

231,960

-

-

-

9,417

9,597

-

231,960

-

40,968

23,409

89,613

88,061

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

128,333

128,333

(64,167)

43,613

38,500

38,500

-

-

-

-

-

-

-

-

-

-

508,620

482,392

508,620

482,392

0%

0%

0%

0%

599,090

572,949

21.4%

22.4%

385,038

540,619

(16.7%)

8.1%

361,812

368,005

10.6%

10.5%

45,000

-

496,244

9.1%

147,666

210,446

- 2,859,424

- 2,446,357

The proportion of remuneration that is performance based was calculated as the LTIP share-based payment as a 
proportion of total remuneration.

Mr Constable was appointed to Helloworld Travel on 12 February 2018 and his remuneration reflects the period from 
12 February 2018 to 30 June 2018. Short term benefits comprising car and housing allowances and one off relocation 
benefits were provided to Mr Constable. The cost of these benefits and the associated FBT payable are shown in the 
table above as short term benefits – other, amounting to $231,960.

Mr Carstensen resigned from Helloworld Travel on 23 May 2018 and is no longer a KMP. Mr Carstensen’s salary reflects 
the period from 1 July 2017 to 23 May 2018.

No STIP was awarded in FY18 and FY17.

39

2.3   Loan funded LTIP

As described at section 1.5, a LTIP was established during 2017. The overall objectives of the LTIP are to lock in our 
key leaders for an extended period of time, whilst at the same time, incentivising them to generate superior long term 
returns to our shareholders.

During the current year, 500,000 (2017: 900,000) shares were issued and allocated to KMP under the loan funded LTIP. 
The details of the loan funded LTIP are included in note 33 to the Financial Statements: share based payments.

In the current year, 500,000 shares were allocated to John Constable under the 1 April 2018 grant, with vesting date of 
31 December 2020. The shares were valued at the market value at the grant date of $4.67 per share.

In the prior year, 900,000 shares were allocated to three KMP members on the 1 July 2016 grant, with vesting date of 30 
June 2019. The shares were valued at the market value at the grant date of $3.00 per share. Russell Carstensen resigned 
from Helloworld Travel during FY18 and his allocated 250,000 shares have been subsequently removed to be sold on 
market in FY19, as the shares did not meet the three year vesting conditions of the grant.

A loan is provided to each participant equal to the market value of the shares at the time of issue. As at 30 June 2018, 
the loans to the KMP amount to $4.2 million (30 June 2017: $2.7 million).

The loan is interest free and non-recourse. The loan is to be repaid to Helloworld Travel after vesting conditions are 
met and must be repaid on the earlier of, the sale of the shares or 10 years after grant date. If the shares fail to vest, 
the shares will be forfeited and the loan extinguished. During the vesting period, the shares receive dividends as per 
ordinary paid up shares. The dividends earned on the shares during the vesting period are offset against the loan under 
the scheme until the loan is repaid.

Set out below is the summary of the shares and loan value with the KMP:

Year ended 30 June 2017

Number of Shares

Loan Value $

Name

M Burnett

R Carstensen

S McKearney

TOTAL

Opening
Balance

-

-

-

-

Granted

500,000

250,000

150,000

900,000

Removal as
KMP

-

-

-

-

Closing
Balance

500,000

250,000

150,000

900,000

Opening
Balance Movement

Closing
Balance

-

-

-

-

1,478,182

1,478,182

739,071

443,443

739,071

443,443

2,660,696

2,660,696

Year ended 30 June 2018

Number of Shares

Loan Value $

Name

M Burnett

R Carstensen

S McKearney

J Constable

TOTAL

Opening
Balance

500,000

250,000

150,000

-

900,000

Granted

Removal as
KMP

Closing
Balance

Opening
Balance Movement

Closing
Balance

-

-

-

500,000

500,000

-

500,000

1,478,182

(56,826)

1,421,356

(250,000)

-

739,071

(739,071)

-

-

-

150,000

500,000

443,443

(17,036)

426,407

-

2,337,350

2,337,350

(250,000)

1,150,000

2,660,696

1,524,417

4,185,113

helloworldlimited.com.au2.4   Executive shareholdings

The number of shares in the company held during the financial year by each director and other members of KMP of the 
Group, including their personally related parties, is set out below:

EXECUTIVE

A Burnes 

C Burnes 

Number of  
shares at  
1 July 2017

12,858,058

12,638,014

The Burnes Group Pty Limited as trustee for 

The Burnes Group Service Trust 

18,480,105

Longbush Nominees Pty Ltd as trustee for  

the Burnes Superannuation Fund

M Burnett 

R Carstensen (resigned 23 May 2018) 

J Constable (commenced 18 February 2018)

S McKearney

TOTAL

10,000

500,000

334,246

-

150,000

44,970,423

Removal as
no longer
KMP

Granted  
under LTIP 

Number of
shares at 
 30 June 2018

-

-

-

-

-

(334,246)

-

-

-

-

-

-

-

-

500,000

-

12,899,381

12,638,014

18,480,105

10,000

500,000

-

500,000

150,000

Additions

41,323

-

-

-

-

-

-

-

41,323

(334,246)

500,000

45,177,500

A Burnes and C Burnes each have a beneficial interest in The Burnes Group Pty Limited which acts as the Trustee of The 
Burnes Group Service Trust. A Burnes and C Burnes also have an interest in Longbush Nominees Pty Ltd which acts as 
the Trustee of the Burnes Superannuation Fund of which they are both members.

M Burnett, J Constable and S McKearney shares were granted under the LTIP, refer section 2.3 for further details.

2.5  Executive service agreements

Remuneration and other terms of employment for KMP are formalised in continuing contracts of employment. These 
contracts specify the components of remuneration, benefits and notice periods. All contracts may be terminated by 
either party subject to notice periods and subject to termination payments or benefits as detailed in the table below:

EXECUTIVE

Notice period 
to be given by 
KMP

Notice period 
to be given by 
the Company

Termination payments or benefits payable  
if termination is by the Company

A Burnes

CEO and Managing Director

6 months

6 months

In accordance with normal statutory entitlements

Group General Manager - Wholesale  

C Burnes

& Inbound and Executive Director 

6 months

M Burnett

CFO and Group Company Secretary

6 months

6 months

6 months

In accordance with normal statutory entitlements

In accordance with normal statutory entitlements

Group General Manager -  

J Constable

Retail & Commercial

6 months

6 months

In accordance with normal statutory entitlements

S McKearney

Group General Manager -  
New Zealand

3 months

3 months

In accordance with normal statutory entitlements

41

3  NON-EXECUTIVE DIRECTOR REMUNERATION

3.1  Non-Executive Director remuneration governance 

As detailed in section 1.2, the Remuneration Committee is responsible for reviewing remuneration arrangements and 
making recommendations to the Board in respect of directors. In relation to directors’ remuneration arrangements, the 
Board seeks to set aggregate remuneration at a level which provides the Group with the ability to attract and retain 
Directors of the highest calibre, at a cost which is acceptable to shareholders.

In accordance with best practice corporate governance, the structure of Non-Executive Director remuneration is 
separate and distinct from executive remuneration and is further detailed below.

3.2  Non-Executive Director remuneration structure 

The aggregate remuneration of Non-Executive Directors is determined from time to time by a general meeting. The 
latest determination was at the 2010 Annual General Meeting when shareholders approved an aggregate remuneration 
of $1,500,000 per year. The amount of aggregate remuneration to be approved by shareholders, together with the fee 
structure, is reviewed annually. The Board considers advice from external consultants from time-to-time as well as fees 
paid to Non-Executive Directors of comparable companies when undertaking the annual review process. The Board is 
not proposing any change to the aggregate level of remuneration. A break down of director fees is below.

Role

Fee

Summary

Chairperson

$175,000

The payment of the higher fee to the Chairman recognises the additional time 

commitment required and also covers all Board Committee fees.

Non-Executive Director

$100,000

Fee paid in recognition of time commitment and service to the Group’s Board.

Committee Fee

$10,000 (Chairman of Audit 

Additional fee to Non-Executive Directors for serving on or chairing on one or 

& Risk Committee receives 

more Committees. Committee fee is not paid to the Board Chairman.

$25,000)

The Directors’ fees have not increased since 1 July 2011. Non-Executive Directors do not receive any performance 
related remuneration or retirement allowances. The remuneration of Non-Executive Directors for the years ended 
30 June 2018 and 30 June 2017 is detailed in the following statutory table. The process for review of Non-Executive 
Directors’ performance is explained in the Corporate Governance Statement.

helloworldlimited.com.au3.3  Non-Executive Director remuneration

NON-EXECUTIVE DIRECTOR

G Hounsell (Chairman) - appointed 4 October 2016

2018

2017

M Ferraro - appointed 1 January 2017

2018

2017

A Finch - appointed 1 January 2017

2018

2017

P Spathis (Former Non-Executive Director)  
– retired 16 November 2017

2018

2017

R Marcolina (Former Acting Chairman)

2018 

2017 

A Cummins (Former Non-Executive Director)

2018 

2017

2018 TOTAL

2017 TOTAL

Short-term benefits

Cash salary  
($)

Post-employment 
benefits
Superannuation  
($)

Other  
($)

175,000

130,577

125,000

62,500

-

-

41,342

100,457

-

55,000

-

39,925

341,342

388,459

-

-

-

-

-

-

-

-

-

-

-

-

-

-

16,625

12,405

11,875

5,938

-

-

3,927

9,543

-

-

-

3,793

32,427

31,679

Total  
($)

191,625

142,982

136,875

68,438

-

-

45,269

110,000

-

55,000

-

43,718

373,769

420,138

On 1 January 2017, Mr Finch was appointed to the Board. By agreement, no fees were paid to Mr Finch or Qantas 
Airways Limited in relation to his directorship. The amount in the above table in relation to Mr Marcolina was paid to 
Qantas Airways Limited.

3.4 

 Non-Executive Director shareholdings

NON-EXECUTIVE DIRECTOR

G Hounsell (Chairman)

M Ferraro

A Finch

P Spathis

TOTAL

Number of shares  
at 1 July 2017

59,000

-

-

83,333

142,333

Additions

19,500

9,569

-

-

29,069

Removal as no 
longer KMP

Number of  
shares at  
30 June 2018

-

-

-

(83,333)

(83,333)

78,500

9,569

-

-

88,069

This concludes the remuneration report, which has been audited.

43

Auditor Independence

Rounding

The amounts contained in this Directors’ Report and in 
the Financial Report have been rounded to the nearest 
$1,000 (where rounding is applicable) under the option 
available to the Company under Australian Securities & 
Investments Commission ASIC Corporations (Rounding in 
Financial/Directors’ Reports) Instrument 2016/191.

Made in accordance with a resolution of the Directors.

Garry Hounsell

Chairman 
Helloworld Travel Limited 
Melbourne, 21 August, 2018

The Directors received the declaration of independence 
on page 45 from PricewaterhouseCoopers, the auditor of 
Helloworld Travel. This declaration confirms the auditor’s 
independence and forms part of the Directors’ Report. 

Non-Audit Services

During the year PricewaterhouseCoopers, has performed 
certain other services in addition to its statutory 
duties. Consistent with written advice provided by the 
Audit & Risk Committee, the Directors have resolved 
and are satisfied that the provision of these non-audit 
services is compatible with, and did not compromise, 
the general standard of independence of auditors 
imposed by the auditor independence requirements 
of the Corporations Act 2001. The reasons for this are 
that all non-audit services were subject to the corporate 
governance procedures adopted by the Company and 
have been reviewed by the Audit & Risk Committee to 
ensure they do not impact the integrity and objectivity 
of the auditor. The non-audit services provided do not 
undermine the general principles relating to auditor 
independence, as set out in APES 110 Codes of Ethics 
for Professional Accountants, as they did not involve 
reviewing or auditing the auditor’s own work, acting 
in a management or decision-making capacity for the 
Company, acting as an advocate for the Company or 
jointly sharing risks and rewards. The lead auditor’s 
independence declaration, as required under section 
307C of the Corporations Act 2001, is set out on 
page 45 and forms part of the Directors’ Report for 
the financial year ended 30 June 2018. Details of the 
amounts paid to PricewaterhouseCoopers, for audit and 
non-audit services are set out in note 24 of the Financial 
Statements on page 86 of the Financial Report. 

helloworldlimited.com.auAuditor’s Independence Declaration 
As lead auditor for the audit of Helloworld Travel Limited for the year ended 30 June 2018, I declare 
that to the best of my knowledge and belief, there have been:  

(a) 

no contraventions of the auditor independence requirements of the Corporations Act 2001 in 
relation to the audit; and 

(b) 

no contraventions of any applicable code of professional conduct in relation to the audit. 

This declaration is in respect of Helloworld Travel Limited and the entities it controlled during the 
period. 

Andrew Cronin 
Partner 
PricewaterhouseCoopers 

Melbourne 
21 August 2018 

PricewaterhouseCoopers, ABN 52 780 433 757 
2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 
T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation. 

45

  
 
  
  
CORPORATE 
GOVERNANCE 
STATEMENT

Overview

The Board of Helloworld Travel Limited (the Company) 
governs the business on behalf of shareholders as a whole 
with the prime objective of protecting and enhancing 
shareholder value. The Board is committed to the highest 
standards of ethics and integrity and ensures that senior 
management run the Group in accordance with these 
standards. The Board monitors the Company’s governance 
framework and practices to ensure it fulfils its corporate 
governance obligations. 

This statement has been approved by the Board and 
outlines the main corporate governance practices 
employed by the Company. The Company endorses 
the ASX Corporate Governance Principles and 
Recommendations (3rd Edition) released in March 2014 
by the ASX Corporate Governance Council (ASX CGP) and 
where it has not adopted a particular recommendation,  
a detailed explanation is provided. 

This statement is current at 21 August 2018. 

1  Laying solid foundations 

for management and oversight

The relationship between the Board and senior 
management is critical to the Company’s long term 
success. The Board is responsible for the performance 
of the Company in both the short and longer term and 
seeks to balance sometimes competing objectives in the 
best interests of the Group as a whole. The key aims of 
the Board are to ensure that the Company is properly 
managed and has an appropriate corporate governance 
structure to ensure the creation and protection of 
shareholder value. 

The role and responsibilities of the Board, the Chairman 
and individual Directors are set out in the Company’s 
Board Charter. A copy of the Board Charter is available 
from the Corporate Governance section of the Company’s 
website at www.helloworldlimited.com.au.

The Board’s key responsibilities and those matters 
expressly reserved to the Board are set out in the Board 
Charter and include: 

•  Setting the strategic direction of the Company and 
monitoring the implementation of that strategy by 
management; 

•  Oversight of the Company, including its control and 

accountability systems; 

•  Appointing and removing the CEO, CFO and Company 

Secretary; 

•  Board and Executive Management development and 

succession planning; 

•  Approving the annual operating budget; 
•  Approving and monitoring the progress of major capital 
expenditure, capital management and acquisitions/ 
divestitures; 

•  Monitoring compliance with legal, tax and regulatory 

obligations; 

•  Reviewing and ratifying systems of risk management, 
governance, internal compliance and controls, code of 
conduct, continuous disclosure, legal compliance and 
other significant corporate policies; 

•  Reviewing the effectiveness of the Company’s risk 

management systems; 

•  Approving and monitoring financial and other reporting 

to the market; and 

•  Appointment, reappointment or replacement of the 

external auditor. 

Day-to-day management of the Company’s affairs and 
the implementation of the corporate strategy and policy 
initiatives are formally delegated by the Board to the 
CEO, the CFO and other senior executives. Authority for 
these matters is delegated to the CEO, CFO and senior 
management under the Delegations of Authority Policy 
and the delegations are subject to certain specified value 
thresholds. 

These matters include:

•  Incurring budgeted and unbudgeted operating 

expenditure; 

•  Incurring budgeted and unbudgeted capital 

expenditure; 

•  Write-downs, bad debts, asset or equity disposals  

and acquisitions; and 

•  Approval of entry into contracts.

Prior to a director appointment, the Board ensures that 
appropriate checks including background and reference 
checks are conducted on candidates for the role of director, 
which may be conducted by external consultants and by 
other Directors. Candidates also meet with each existing 
director prior to the Board’s decision to appoint them. 

helloworldlimited.com.au 
To ensure that Directors clearly understand the 
requirements of the role, service contracts and formal job 
descriptions are provided to them. 

Senior executive performance 

With the assistance of the Remuneration Committee, the 
Chairman undertakes an annual review of the performance 
of the CEO against key performance indicators.

The CEO reviews the performance of his direct reports 
against key performance indicators and reports this to the 
Remuneration Committee. 

2  Structure of the Board 

Board composition 

The Directors determine the composition and size of the 
Board in accordance with the Company’s Constitution. 
The Constitution empowers the Board to set upper and 
lower limits with the number of Directors not permitted 
to be less than three. There are currently five Directors 
appointed to the Board.

Under the Board Charter, the appointment and removal 
of the Company Secretary is the responsibility of the 
Board. The Company Secretary reports directly to the 
Chairman in relation to all matters relating to the proper 
functioning of the Board. 

The Company uses a Board Skills Matrix to ensure that 
its membership includes an appropriate mix of skills, 
experience and expertise and to assist in identifying the 
skills most desired in potential candidates for appointment 
to the Board. The matrix is also a tool for identifying 
professional development opportunities for existing 
directors to develop and maintain the skills and knowledge 
required to effectively perform their role as directors.

Board Skills Matrix 
Travel Industry Experience - Australia

Travel Industry Experience - International

Franchise Operations

Technology & Digital Economy

Brand Development, Marketing

Governance & Compliance

Listed Company Experience

Relationships/Stakeholder Management

Remuneration, Human Resources

Legal

Wide Industry Experience

Financial Experience

Strategic Planning & Risk

Health & Safety

Number out  
of 5 directors
4

4

2

3

3

4

4

5

5

3

3

3

5

5

Further detail regarding the Directors’ qualifications, 
special responsibilities, skills, experience and expertise 
(including the period of office held by each Director) is set 
out in the Directors’ Report on pages 10 to 13. 

Director Independence 

As at 30 June 2018, based on the factors relevant to 
assessing the independence of directors included in the 
ASX CGP, two Directors, Garry Hounsell and Mike Ferraro, 
are deemed to be independent. 

The remainder of the Board is not independent for the 
following reasons: 

•  Andrew Finch is an executive of Qantas, the ultimate 

holding company of QH Tours Ltd, a substantial 
shareholder of Helloworld Travel Limited and a 
company having a material business relationship with 
the Company as a supplier of product and a customer 
for distribution services; 

•  Andrew Burnes is the Company’s Chief Executive 
Officer and Managing Director, and a substantial 
shareholder of the Company; 

•  Cinzia Burnes is the Company’s Group General Manager, 

Wholesale and Inbound, Executive Director and a 
substantial shareholder of the Company; and

•  Peter Spathis until his retirement from the HLO Board 

on 16 November 2017, was employed as Chief Financial 
Officer of Consolidated Travel Pty Ltd, which operated 
in the travel industry, and within the Alysandratos 
Group of Companies, which includes Sintack Pty Ltd 
(‘Sintack’), a substantial shareholder of Helloworld 
Travel Limited.

The length of each Directors’ tenure as a director is set 
out in the Directors’ Report on pages 10 to 13. 

Independent Decision Making 

During the reporting period, the role of Chairman was held 
by Garry Hounsell.  Mr Hounsell is an independent director 
of the Company.

For the whole of the year for QH Tours Ltd and up until 16 
November 2017 for Sintack Pty Ltd, each had nominated 
members to the Board. Those nominees brought to the 
Board the requisite skills which are complementary 
to those of the other Directors and enabled them to 
adequately discharge their responsibilities as Non-
Executive Directors.

47

The following Directors were members of the 
Nominations and Governance Committee: 

•  G Hounsell (Chairman)
•  A Burnes
•  C Burnes
•  P Spathis (until 16 November 2017)
•  M Ferraro
•  A Finch

The terms of reference, role and responsibility of the 
Nominations and Governance Committee are consistent 
with ASX CGP 2.1 except that it does not have a 
majority of Independent Directors. The Chairman of the 
Committee is an independent director and the Committee 
members are considered to have the appropriate 
experience to serve on the committee. 

More information regarding the Committee is set out on 
page 53 in this Corporate Governance Statement under 
the heading ‘Remunerating fairly and responsibly’.

Remuneration Committee

During the year, the following Non-Executive Directors 
were members of the Remuneration Committee:

•  G Hounsell (Chairman)
•  M Ferraro (from 16 November 2017)
•  A Finch
•  P Spathis (until 16 November 2017)

Details of these Directors’ qualifications, their 
attendance at Remuneration Committee meetings, and 
the number of meetings held during FY18 are set out in 
the Directors’ Report on pages 10 to 14. 

The Board seeks to ensure that collectively its 
membership represents an appropriate balance 
between Directors with experience and knowledge of 
the Company and Directors with an external or fresh 
perspective. It reviews the range of expertise of its 
members on a regular basis and seeks to ensure that it 
has operational and technical expertise relevant to the 
operations of the Company. 

As Executive Directors, Mr Burnes in his role as CEO 
and Managing Director and Mrs Burnes in her role as 
Group General Manager, Wholesale and Inbound, are not 
considered by the Board to be Independent Directors.

All Directors bring independent judgement to bear on 
their decisions.

The materiality thresholds used to assess director 
independence are set out in the Board Charter. The Board 
believes that the interests of the shareholders are best 
served by: 

•  the current composition of the Board which is regarded 

as balanced with a complementary range of skills, 
diversity and experience as detailed in the Directors’ 
Report; and

•  the Independent Directors providing an element of 

balance as well as making a considerable contribution in 
their fields of expertise. 

The following measures are in place to ensure the 
decision making process of the Board is subject to 
independent judgement: 

•  a standing item on each Board Meeting agenda requires 

Directors to focus on and declare any conflicts of 
interest in addition to those already declared;
•  Directors are permitted to seek the advice of 

independent experts at the Company’s expense,  
subject to the approval of the Chairman;

•  all Directors must act at all times in the interests 

of the Company; and

•  the directors meet regularly without management 

present.

Adoption of these measures ensures that the interests of 
shareholders, as a whole, are not jeopardised by a lack of 
independence.

A majority of the Board are not independent and the 
Company recognises that this is a departure from 
Recommendation 2.5 of the ASX CGP. 

Nominations and Governance Committee

The company has a Nominations & Governance 
Committee. It’s key responsibilities are the nomination, 
appointment and re-election of directors and are set out 
in the Nominations and Governance Committee’s charter, 
which is available in the Corporate Governance section of 
the Company’s website. 

helloworldlimited.com.auDirectors are nominated, appointed and re-elected 
to the Board in accordance with the Board’s policy on 
these matters set out in the Charter, the Company’s 
Constitution and the ASX Listing Rules. In considering 
appointments to the Board, the extent to which the skills 
and experience of potential candidates complement 
those of the Directors in office is considered along with 
an assessment of the nature of the skills experience, 
expertise, diversity and other attributes which would 
benefit the Board in fulfilling its responsibilities.

Board performance 

3  Ethical and responsible decision making 

A Standard of Conduct Policy is in place to promote 
ethical and responsible practices and expectations for 
Directors, employees and consultants of the Company in 
the discharge of their responsibilities. This Policy reflects 
the Directors’ and senior executive’s intention to ensure 
that their duties and responsibilities to the Company 
are performed with the utmost integrity. A copy of the 
Standard of Conduct Policy is available to all employees 
and is also available in the Corporate Governance section 
of the Company’s website. 

The Board undertakes an annual self-assessment of 
its collective performance and the performance of its 
committees, by way of a series of questionnaires. The 
results are collated and discussed at a Board meeting and 
any action plans are documented together with specific 
performance goals which are agreed for the coming year. 

The outcomes from this Board and Committee 
performance review were: 

•  That the Board was functioning well with very open 

communication between management and the Board;

•  The mix of skills and experience of the Board is 

appropriate for the size and complexity of the company 
with all directors making a strong contribution;

Diversity 

The Board has established a Diversity Policy which 
supports the commitment of the Company to an inclusive 
workplace that embraces and promotes diversity and 
provides a framework for new and existing diversity 
related initiatives, strategies and programs within the 
business. A copy of the policy is available in the Corporate 
Governance section of the Company’s website and the 
terms are consistent with ASX CGP3. 

In accordance with this policy and ASX CGP3, the Board 
has established the following measurable objectives in 
relation to gender diversity: 

•  Commitment to the ongoing focus on emerging and 

•  The Board will actively seek suitable women applicants 

current non-financial risks; and

•  Continuing and enhancing director involvement in 

company events.

An assessment of individual Director’s performance was 
undertaken during the year.  This assessment consisted 
of a self-assessment questionnaire completed by each 
Director and an individual discussion with the Board 
Chairman. The assessment and discussion in relation 
to the Chairman’s performance was undertaken by the 
Chairman of the Audit & Risk Committee. 

Access to information 

Directors may access all relevant information required to 
discharge their duties in addition to information provided 
in Board papers and regular presentations delivered by 
executive management on business performance and 
issues. With the approval of the Chairman, Directors may 
seek independent professional advice, as required, at the 
Company’s expense. 

for Board vacancies; 

•  The proportion of females on the Board should not fall 
below current levels unless a transparent process fails 
to succeed in attracting a suitable woman candidate; and
•  The proportion of females reporting to the CEO should 
not fall below the current levels unless a transparent 
process fails to succeed in attracting suitable women 
candidates. 

During the current year, no new Directors were appointed 
and one Director retired at the 2017 AGM. The retirement 
of one male Director had the impact of increasing the 
proportion of females on the Board. The percentage of 
female personnel reporting directly to the CEO at 30 June 
2018 was 29%.

49

During the year the company delivered the following 
diversity outcomes:

•  As part of the Helloworld Travel Reconciliation 

Action Plan, a joint venture between QBT and inTravel 
was finalised which will focus on providing career 
opportunities to indigenous Australians;

•  Provided enhanced health and well  being programs 
nationally including the development of strategic 
initiatives that focus on the wellness pillars of physical, 
mental and financial. The programs offer consistent 
benefits to all team members and support an inclusive 
culture; and

•  Development of  ‘Career Pathways’ to highlight the 

vast number of positions and career opportunities that 
the group can offer new candidates and existing team 
members. The career Pathways encompass a talent 
management program which enables identification, 
development and formal career guidance for key talent 
including a focus on the identification of key female 
contributors within the company.

The Company recognises the importance and prominence 
of diversity that is currently encouraged across Australia 
and globally. The Company will continue to focus on a 
holistic view of diversity as opposed to solely focusing 
on gender. The Board has agreed to a Diversity Plan for 
the 2019 financial year that will focus on:

•  Implementation of development sessions for all 

senior leaders to provide an awareness of the types 
of unconscious biases relating to gender, sexual 
preference, and race that exist within the workplace, 
such as prejudices to flexible working, remuneration 
outcomes, recruitment and selection;

•  Ongoing review of the operation of the current 

parental leave policy across the group to ensure 
appropriate education is provided to managers on their 
responsibilities during parental leave.  This includes a 
parental leave handbook to support employees at this 
important time and ongoing commitment to the ‘keep 
in touch’ program for employees on parental leave 
which contains a support program for transition back 
to the workplace. This includes a formal program of the 
relevant staff members meeting with their supervisor 
every three months, invitations to staff functions, 
morning teas to keep in touch and refresher courses 
offered where required;

•  Implementation of Career Pathways and Talent 

Management programs; and

•  In the event that a vacancy arises within the Senior 

Leadership Team, an emphasis will be placed on seeking 
female candidates to attempt to close the gender gap 
and implement a more diverse team. The company will 
however continue to operate a meritocracy and the 
best candidate for the role will be selected.

•  The Helloworld Travel Reconciliation Action Plan 

Proportion of women in the organisation 

which is designed to:

- Attract and retain indigenous employees
-  Develop indigenous awareness through 

communication and training

•  Build an inclusive culture through:

- Identifying and removing unconscious bias
-  Implementing and enhancing employee health  

and well being programs

-   Reviewing employment flexibility options  

and offerings

-  Celebrating key events, including culturally  

diverse events

•  Increasing gender diversity through:

-  Developing internal career pathways for women 

to progress into senior roles

Helloworld Travel’s specific goals and actions include:

•  Working with the leadership team to set targets and 
timeframes to address the gender pay gap at the 
organisation level, therefore focusing leadership 
attention to the topic;

•  Reviewing the gender pay gap on an annual basis to 

track progress;

There are 1322 female employees in the Group 
representing 70% of the workforce. There are five female 
employees representing 45% of employees who report 
directly to the CEO. There is one female on the Board 
which represents 20% of the Board.

Share trading 

A Share Trading Policy is in place for Directors, senior 
executives and employees. The objective of the policy 
is to minimise the risk of Directors and employees who 
may hold material non-public information contravening 
the laws against insider trading, ensure the Company 
is able to meet its reporting obligations under the ASX 
Listing Rules and increase transparency with respect to 
trading in securities of the Company. A copy of the policy 
is available in the Corporate Governance section of the 
Company’s website. 

Protected disclosures 

The Group’s Whistleblower Policy encourages employees 
to report concerns in relation to illegal, unethical or 

helloworldlimited.com.au 
 
 
 
 
 
 
improper conduct in circumstances where they may be 
apprehensive about raising their concern because of fear 
of possible adverse repercussions. The Whistleblower 
Policy is available to all Helloworld Travel employees and 
is also available in the Corporate Governance section of 
the Company’s website. 

4 

Integrity of financial reporting 

The Board has an Audit & Risk Committee to assist the 
Board in the discharge of its responsibilities. 

5  Timely and balanced disclosure 

The Company has a written Continuous Disclosure Policy 
in relation to the market disclosure of any information 
concerning the Group that a reasonable person would 
expect to have a material effect on the price of the 
Company’s securities in order to ensure compliance with 
its obligations under the ASX Listing Rules.

A copy of the Continuous Disclosure Policy is located in the 
Corporate Governance section of the Company’s website. 

During the reporting period, the following Non-Executive 
Directors were members of the Audit & Risk Committee: 

6  Rights of shareholders 

•  Mike Ferraro (Chairman)
•  Andrew Finch
•  Garry Hounsell (from 16 November 2017) 
•  Peter Spathis (until 16 November 2017)

The Audit & Risk Committee charter is available in the 
Corporate Governance section of the Company’s website 
and the composition, operation and responsibilities of 
the Committee are consistent with ASX CGP 4.1, except 
that, due to the small number of Independent Directors, 
the Audit & Risk Committee did not have a majority of 
Independent Directors until 16 November 2017. During 
that time, the members of the Audit Committee were 
considered to be the best qualified to serve on the 
Committee given their background and experience. 

Mike Ferraro, an independent Director, has been the 
Committee Chairman for the full year. The Company 
recognised that Mr Spathis’ membership of this 
committee until 16 November 2017 was a departure from 
Recommendation 4.1 of the ASX CGP. The composition 
and operation of this committee is now consistent with 
ASX CGP 4.1.

Details of these Directors’ qualifications and attendance 
at Audit & Risk Committee meetings are set out in the 
Directors’ Report on pages 10 to 14. 

The Board and Audit & Risk Committee closely monitor 
the independence of the external and internal auditors. 
Regular reviews of the independence safeguards put in 
place by the internal and external auditors are undertaken 
including the rotation of the external audit engagement 
partner every five years. 

The lead audit partner responsible for the Group’s 
external audit is required to attend each Annual General 
Meeting and to be available to answer shareholder 
questions about the conduct of the audit and the 
preparation and content of the Auditor’s Report. 

The Helloworld Travel Limited Shareholder 
Communications Policy promotes effective 
communication with the Company’s shareholders 
and encourages shareholder participation at Annual 
General Meetings. A copy of this Policy, which deals with 
communication through the ASX, the Share Registry, 
shareholder meetings and the Annual Report, may 
be found in the Corporate Governance section of the 
Company’s website. All of the Company’s announcements 
to the market may also be accessed through the 
Company’s website and the Helloworld Travel Limited 
Annual Reports since 2007 are posted here. 

Copies of each of the charters and policies relevant to 
the governance of the Company can also be found on the 
Company’s website. 

The Company ensures that the explanatory notes 
accompanying its Notices of Annual General Meeting 
provide shareholders with all material information in the 
Company’s possession relevant to a decision on whether 
or not to elect or re-elect a director at an Annual General 
Meeting, including a recommendation from the Board. 
These notices are available under Investor and ASX 
Releases on the Company’s website. 

The Chairman ensures that shareholders are provided 
with the opportunity to question the Board concerning 
the operations of the Company at the Annual General 
Meeting and other shareholder meetings. They are also 
afforded the opportunity to question the Company’s 
auditors at that meeting concerning matters related 
to the audit of the Company’s financial statements. 
Shareholders who are unable to attend the meeting are 
provided with the opportunity to submit questions and 
comments before the meeting to the Company or to 
the auditor. 

The CEO and CFO endeavour to respond to queries from 
shareholders and analysts for information in relation to 

51

the Company, provided the information requested is not 
price sensitive. 

Shareholders have the option to receive communications 
from and send communications to the Company and its 
share registrar electronically if they wish to do so. They 
also have the option of voting online on resolutions to be 
put at the Company’s Annual General Meetings. 

7  Recognising and managing risk 

The Company has a written policy in place for the 
oversight and management of its material business 
risks. The Group takes a proactive approach to risk 
management. The Board and Audit & Risk Committee 
are primarily responsible for ensuring that risks are 
identified and reviewed on a timely basis. A copy of the 
Risk Management Policy is located in the Corporate 
Governance section of the Company’s website. 

Under the Risk Management Policy, the Board is 
responsible for: 

•  Overseeing and approving the establishment and 

implementation of the Company’s risk management, 
internal controls and compliance systems; 

•  Reviewing the effectiveness of the Company’s risk 

management, internal control and compliance systems 
at least annually, and satisfying itself that management 
has developed and implemented a sound system of risk 
management and internal control; and 

The Company’s Executive Management Team (EMT) 
also plays a significant role in identifying, assessing, 
monitoring and managing risks.  The EMT, supported 
by the Helloworld Group Risk team, are responsible for 
assisting the Audit & Risk Committee to ensure that 
robust risk management exists across the organisation.  
The EMT ensures that a sufficient level of risk analysis 
is applied to critical decisions and provides assurance 
to the Audit & Risk Committee that risk processes at all 
levels are effective and compliant with the Company’s 
Risk Management Policy. 

The Board has received a report from Management as to 
the effectiveness of the Company’s management of its 
material business risks during the year. The Board has 
also received from the CEO and CFO a declaration that, 
in their opinion, the financial records of the Company 
have been properly maintained and that the financial 
statements comply with the appropriate accounting 
standards and give a true and fair view of the financial 
position and performance of the Company and that 
the opinion has been formed on the basis of a sound 
system of risk management and internal control which is 
operating effectively. 

Information in relation to the economic, environmental 
and social sustainability risks facing the Company and the 
manner in which these are managed are included in the 
Operating and Financial Review on pages 16 to 31 of the 
Annual Report. 

•  Approving the delegations of authority for day-to-day 

management of the Company’s operations. 

Internal Audit 

Under the Risk Management Policy, the Audit & Risk 
Committee is responsible for assisting the Board in 
fulfilling its corporate governance responsibilities with 
regard to: 

•  The reliability and integrity of information for inclusion 

in the Company’s financial statements; 

•  Enterprise-wide risk management; 
•  Compliance with legal and regulatory obligations, 

including audit, accounting, tax and financial reporting 
obligations; 

•  The integrity of the Company’s internal control 

framework; and 

•  Safeguarding the independence of the external and 

internal auditors. 

Details of the members of the Audit & Risk Committee 
are set out in the Integrity of financial reporting section 
of this Corporate Governance Statement.

An internal audit program is an important element 
of the Company’s risk management processes. While 
the Company does not have an in-house internal audit 
function, it engages independent, expert consultants 
to conduct internal audit work on its behalf on a case 
by case basis. The consultants engaged are those 
considered on the basis of their skill set to best be 
able to undertake a particular audit. Areas of focus 
for internal audits are identified by reference to the 
Company’s risk management framework.  The findings 
and recommendations generated by the internal 
audits are evaluated and reviewed by the Audit & Risk 
Committee. 

helloworldlimited.com.au8  Remunerating fairly and responsibly 

Executive management 

Remuneration for executive management is generally set 
to be competitive, so as to both retain executives and 
attract appropriately skilled executives to the Company. 
Remuneration comprise a fixed cash element and 
variable incentive components. Payment of the variable 
components will depend on the Company’s financial 
performance and the executive’s personal performance. 

In 2017, a loan based equity LTIP was established and 
targeted to a group of executives and senior leaders 
within the business. LTIP allocations are limited to key 
executives and senior leaders who are considered critical 
to the ongoing success of the Group. During the current 
year, a number of additional senior leaders were offered 
the opportunity to participate in the LTIP.

The Company’s Share Trading Policy prohibits executives 
participating in the equity based remuneration scheme 
from entering into any arrangement that operates, or 
is intended to operate, to limit their exposure to risk in 
relation to these shares. 

A copy of the Share Trading Policy is available from the 
Corporate Governance section of the Company’s website.

Helloworld Travel’s remuneration philosophy, objectives 
and arrangements are detailed in the Remuneration 
Report, which forms part of the Directors’ Report. 

Directors 

The annual total of fees paid to Non-Executive Directors 
is set by the Company’s shareholders and allocated 
as Directors’ Fees and Committee Fees by the Board 
on the basis of the roles undertaken by the Directors. 
Full details of Directors’ remuneration appear in the 
Remuneration Report. These fees are inclusive of 
statutory superannuation contributions. No retirement 
benefits and no equity-based remuneration scheme exist 
for Non-Executive Directors. 

Details of the remuneration arrangements for the 
Company’s Executive Directors are set out in the 
Remuneration Report on pages 34 to 43.

Remuneration 

The Board has established a Remuneration Committee to 
assist the Board in the discharge of its duties in relation 
to remuneration. 

Details of the Non-Executive Directors who were 
members of the Remuneration Committee during 
the reporting period are set out in the Remuneration 
Committee section of this Corporate Governance 
Statement. 

The Remuneration Committee Charter is available in the 
Corporate Governance section of the Company’s website. 
The composition of the Committee is a departure 
from ASX CGP 8.1 on the basis that the Remuneration 
Committee does not have a majority of independent 
directors, however the Chairman of the Committee is 
an independent director. The Committee Chairman and 
members of the Committee are considered to be the 
best qualified to serve their respective roles on the 
Committee given their background and experience. 

Details of the Directors’ qualifications and attendance at 
the Remuneration Committee meetings are set out in the 
Directors’ Report on pages 10 to 14. 

53

CONSOLIDATED STATEMENT  
OF PROFIT OR LOSS AND OTHER 
COMPREHENSIVE INCOME

FOR THE YEAR ENDED 30 JUNE 2018

REVENUE 

Employee benefits expenses

Advertising and marketing expenses

Selling expenses

Communication and technology expenses

Occupancy and rental expenses

Operating expenses

Profit on disposal of investments

Share of profit of associates accounted for using the equity method

Earnings before interest expense, tax, depreciation and amortisation (EBITDA)

Finance expense

Depreciation and amortisation expense

PROFIT BEFORE INCOME TAX EXPENSE

Income tax expense

PROFIT AFTER INCOME TAX EXPENSE FOR THE YEAR

OTHER COMPREHENSIVE INCOME/(LOSS)

Items that may be reclassified subsequently to profit or loss:

Change in fair value of cash flow hedges

Income tax expense on cash flow hedges

Exchange differences on translation of foreign operations

OTHER COMPREHENSIVE INCOME/(LOSS) FOR THE YEAR, NET OF TAX

TOTAL COMPREHENSIVE INCOME FOR THE YEAR

PROFIT FOR THE YEAR IS ATTRIBUTABLE TO:

Non-controlling interest

Owners of Helloworld Travel Limited

TOTAL COMPREHENSIVE INCOME FOR THE YEAR IS ATTRIBUTABLE TO:

Non-controlling interest

Owners of Helloworld Travel Limited

Basic earnings per share

Diluted earnings per share

CONSOLIDATED
2018 
$’000

2017
$’000

326,874

326,833

(130,381)

(139,820)

Note

2

3

(30,575)

(46,864)

(20,952)

(12,293)

(22,241)

139 

1,509 

65,216

(1,689)

(32,022)

(39,851)

(21,749)

(14,351)

(25,149)

429 

859 

55,179

(3,066)

(17,320)

(21,076)

46,207

(14,238)

31,969

31,037

(9,446)

21,591

1,259 

(370)

(1,175)

407 

(108)

(1,012)

(286)

(713) 

31,683

20,878

51 

31,918 

31,969

51 

31,632 

31,683

Cents

27.1

26.9

81

21,510

21,591

81 

20,797 

20,878

Cents

18.8

18.7

3

11

4

3

6

22

22

22

8

8

The above consolidated statement of profit or loss and other comprehensive income should be read in conjunction with the accompanying notes

CONSOLIDATED STATEMENT  
OF FINANCIAL POSITION

AS AT 30 JUNE 2018

CURRENT ASSETS

Cash and cash equivalents

Trade and other receivables

Inventories

Derivative financial instruments

TOTAL CURRENT ASSETS

NON-CURRENT ASSETS

Trade and other receivables

Investments accounted for using the equity method

Investment properties

Property, plant and equipment

Intangible assets

Deferred tax assets

TOTAL NON-CURRENT ASSETS

TOTAL ASSETS

CURRENT LIABILITIES

Trade and other payables

Borrowings

Provisions

Deferred revenue

Derivative financial instruments

Income tax payable

Other current liabilities

TOTAL CURRENT LIABILITIES

NON-CURRENT LIABILITIES 

Borrowings

Deferred tax liabilities

Provisions

Other non-current liabilities 

TOTAL NON-CURRENT LIABILITIES

TOTAL LIABILITIES

NET ASSETS

EQUITY

Issued capital

Reserves

Accumulated losses

EQUITY ATTRIBUTABLE TO THE OWNERS OF HELLOWORLD TRAVEL LIMITED

Non-controlling interest

TOTAL EQUITY

The above consolidated statement of financial position should be read in conjunction with the accompanying notes

CONSOLIDATED
2018 
$’000

2017
$’000

Note

9

10

26

10

11

12

13

14

15

16

17

18

26

20

16

19

17

20

21

22

23

203,528 

130,615 

524 

1,471 

198,070 

125,227 

529 

-

336,138 

323,826 

2,489 

17,546 

175 

14,143 

327,225 

552 

362,130 

698,268 

268

16,657 

175 

13,827 

283,302 

888 

315,117 

638,943 

199,842 

199,911 

-  

14,251 

79,612 

-  

8,124 

807

104 

14,067

75,736 

799 

5,905 

809

302,636 

297,331 

41,465 

40,289 

3,154 

8,514 

93,422 

396,058 

20,253 

35,191 

4,085 

2,179 

61,708 

359,039 

302,210

279,904

408,495 

395,081 

1,726 

7,150 

(109,469)

(123,717)

300,752 

278,514 

1,458 

1,390 

302,210 

279,904 

55

CONSOLIDATED STATEMENT  
OF CHANGES IN EQUITY

Issue of new shares, net of transaction costs

28,846 

FOR THE YEAR ENDED 30 JUNE 2018

CONSOLIDATED

BALANCE AT 1 JULY 2016

Profit after income tax expense

Other comprehensive income/(loss)

TOTAL COMPREHENSIVE INCOME/(LOSS) FOR THE YEAR

Transfer of predecessor accounting reserve to accumulated losses

Transactions with owners in their capacity as owners net of tax:

LTIP expensed

Franchise loyalty plan expensed

Dividends

Transactions with non-controlling interest:

Dividends

BALANCE AT 30 JUNE 2017

CONSOLIDATED

BALANCE AT 1 JULY 2017

Profit after income tax expense

Other comprehensive income/(loss)

TOTAL COMPREHENSIVE INCOME/(LOSS) FOR THE YEAR

Transactions with owners in their capacity as owners net of tax:

LTIP expensed

Franchise loyalty plan expensed

Issue of new shares, net of transaction costs

13,414

Dividends

Dividends associated with LTIP

Option for additional interest in subsidiary

Transactions with non-controlling interest:

Acquisition through business combinations

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Issued
capital 
$’000

Reserves 
$’000

Accumulated 
losses 
$’000

Non-
controlling 
interests 
$’000

Total  
equity 
$’000

366,235 

163,051 

(292,218)

1,330 

238,398 

-

21,510 

(713)

(713)

-

21,510 

(156,400)

156,400

-

-

-

(9,409)

531 

681

-

-

-

81 

-

81 

-

-

-

-

-

21,591 

(713)

20,878 

-

531 

681

28,846 

(9,409)

-

(21)

(21)

395,081 

7,150 

(123,717)

1,390 

279,904 

Issued 
capital 
$’000

Reserves 
$’000

Accumulated 
losses  
$’000

Non-
controlling 
interests 
$’000

Total  
equity  
$’000

395,081 

7,150 

(123,717)

1,390 

279,904 

-

31,918 

(286)

(286)

-

31,918 

51

-

51 

31,969 

(286)

31,683 

616 

1,446 

-

-

-

(7,200)

-

-

-

-

(18,168)

498

-

-

-

-

-

-

-

-

616 

1,446 

13,414

(18,168)

498

(7,200)

17

17

BALANCE AT 30 JUNE 2018

408,495 

1,726 

(109,469)

1,458 

302,210 

The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes

CONSOLIDATED STATEMENT  
OF CASH FLOWS

FOR THE YEAR ENDED 30 JUNE 2018

CASH FLOWS FROM OPERATING ACTIVITIES

Receipts from customers (inclusive of GST)

Payments to suppliers and employees (inclusive of GST)

Interest received

Finance costs paid

Income taxes paid

NET CASH FROM OPERATING ACTIVITIES

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for intangibles

Payments for property, plant and equipment

Payments for investments in associates

Payments for acquisition of businesses

Payments for acquisition of controlled entities, net of cash acquired

Proceeds from disposal of investments

Proceeds from disposal of controlled entities

Proceeds from disposal of property, plant and equipment

Dividends from associates

NET CASH USED IN INVESTING ACTIVITIES

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds/(repayments) of borrowings

Proceeds from share issues, net of costs

Proceeds from sale of forfeited plan shares, net of costs

Dividends paid to company shareholders

Dividends paid to minority shareholder

Loans provided to related parties for equity accounted investments

Loans repaid from related parties for equity accounted investments

NET CASH FROM/(USED IN) FINANCING ACTIVITIES

NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS

Cash and cash equivalents at the beginning of the financial year

Effects of exchange rate changes on cash and cash equivalents

Note 

CONSOLIDATED

2018 
$’000

2017
$’000

3,147,250

3,102,699 

(3,099,606)

(3,069,732)

3,109

(1,716)

(7,763)

41,274

(12,430)

(5,278)

(1,303)

(697)

(18,579)

1,219

-

83

1,289

2,624 

(2,450)

(4,187)

28,954 

(7,751)

(2,720)

(14,217)

(664)

(731)

-

498

178 

-

25

13

12

11

32

32

11

32

11

(35,696)

(25,407)

25

21,563

7

28

28

-

706

(17,784)

-

(2,900)

586

2,171

7,749

198,070

(2,291)

(26,883)

28,440 

-

(9,295)

(21)

-

-

(7,759)

(4,212)

202,621

(339)

CASH AND CASH EQUIVALENTS AT THE END OF THE FINANCIAL YEAR

9

203,528

198,070

The above consolidated statement of cash flows should be read in conjunction with the accompanying notes

57

NOTES TO THE  
FINANCIAL STATEMENTS

1. Basis of preparation

(a) Reporting entity

Helloworld Travel Limited (The Company) is incorporated and domiciled in Australia. The Company’s shares are publicly 
traded on the Australian Stock Exchange (ASX).

The financial statements of Helloworld Travel Limited and its controlled entities (the Group), for the year ended 30 June 
2018 were authorised for issue in accordance with a resolution of the directors on 21 August 2018.

Helloworld Travel Limited is a for profit entity and its principal activities are the selling of international and domestic 
travel products and services and the operation of travel agent networks.

(b) Presentation and measurement

(i)  Statement of compliance

This general purpose financial report has been prepared in accordance with Australian Accounting Standards (including 
Australian Accounting Interpretations) adopted by the Australian Accounting Standards Board and the Corporations 
Act 2001. The consolidated financial statements of the Group comply with International Financial Reporting Standards 
(IFRS) and interpretations adopted by the International Accounting Standards Board.

(ii)  Basis of accounting

The financial statements have been prepared on a historical cost basis except for financial assets and financial  
liabilities (including derivative instruments) and investment property measured at fair value.

(iii)  Functional and presentation currency

The consolidated financial statements are presented in Australian dollars, which is the Group’s functional currency.

(iv)  Rounding of amounts

The Group is of a kind referred to in ASIC Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191 
and in accordance with that instrument, amounts in the consolidated financial statements and directors’ report have 
been rounded off to the nearest thousand dollars, unless otherwise indicated.

(v)  Consistent application of accounting policies

Details of the Group’s principle accounting policies which have been applied in the preparation of the financial 
statements are included in note 35: significant accounting policies. These accounting policies have been consistently 
applied by all entities included in the Group consolidated financial statements.  There have been no significant changes 
in accounting policies from the prior year.

(vi)  Comparative periods

Where necessary, comparative figures have been adjusted to conform to changes in presentation in the current period.

(c) Use of critical accounting estimates and judgements

The preparation of financial statements requires management to make estimates, judgements and assumptions that 
affect the application of the Group’s accounting policies and the reported amounts of assets, liabilities, income and 
expenses. Actual results may differ from these estimates. Estimates and underlying assumptions are reviewed on an 
ongoing basis. Revisions to accounting estimates are recognised prospectively.

(i) 

Impairment review of goodwill and intangibles with indefinite useful lives

The Group determines whether goodwill and intangibles with indefinite useful lives are impaired at least on an annual 
basis. This requires an estimation of the recoverable amount of the cash generating units (CGUs) to which the goodwill 
and intangibles with indefinite useful lives are allocated.

The key assumptions used in this estimation of recoverable amount of goodwill and intangibles with indefinite useful 
lives are outlined in note 13: intangible assets.

(ii)  Business acquisitions

The Group undertakes business acquisitions, which requires key judgements in the identification, recognition and 
measurement of intangible assets created on acquisition, included in the allocation of the purchase price consideration. 
For certain acquisitions, the Group is required to assess and value the deferred consideration payable including 
valuation of potential future purchases of non-controlling interests.

In accordance with applicable accounting standards, Helloworld Travel has twelve months from the date of acquisition 
to finalise its current year acquisitions including the purchase price allocation. The key judgements used for the current 
year business acquisitions undertaken are outlined in note 32: business acquisitions and disposals.  In addition, the 
accounting policies for acquisitions undertaken are outlined in note 35: significant accounting policies.

(iii)  Override commission revenue

The Group estimates override commission revenue generated by airlines and leisure partners. The override commission 
revenue accrual process is inherently judgemental and is impacted significantly by factors which are not completely 
under the control of Helloworld Travel. These factors include:

•  A significant portion of override commission contract periods do not correspond to the Group’s financial year end. 

Judgements and estimation techniques are required to determine anticipated future flown revenues over the remaining 
contract year and associated override commission rates applicable to these forecast levels. Flown revenue is earned 
when the passenger has flown/departed (for air and cruise) or the passenger has commenced their hotel stay;

•  The differing commencement dates of the override commission contracts mean that commissions may have to be 
estimated for contracts for which the applicable override commission rates have not been finalised and agreed 
between the parties; and

•  Periodic renegotiation of terms and contractual arrangements with the suppliers of travel products may result in 

additional volume/incentives, rebates or other bonuses being received which relate to past performance and are not 
specified in existing contracts.

The accounting policy for override commission revenue is outlined in note 35: significant accounting policies.

59

(d) New and amended accounting standards impacting the Group

(i)  New and amended accounting standards for the year ended 30 June 2018

The Group has applied the following standards and amendments for the first time for its annual reporting period 
commencing 1 July 2017: 

•  Amendment to AASB 7: Statement of Cash Flow requiring entities to provide disclosures regarding the changes in 

liabilities arising from financing activities; and

•  Amendment to AASB 12: Income Taxes provides guidance on consideration of tax law restrictions for the sources of 

taxable profits against which it may make deductions on the reversal of that deductible temporary difference and the 
determination of future taxable profits.

The adoption of these amendments did not have any impact on the amounts recognised in the current period or any prior 
period and is not likely to affect future periods.

(ii)  New and amended accounting standards impacting the Group for future financial years

The following new accounting standards are not yet effective, but will have an impact on the Group in future financial 
years. The Group has not early adopted the new or amended standards in preparing these consolidated financial 
statements. The Group’s assessment of the impact of these new standards and interpretations is set out below:

AASB 15: Revenue from Contracts with Customers

AASB 15 establishes a comprehensive framework for determining whether, how much and when revenue is recognised. 
It replaces existing revenue recognition guidance, including AASB 118: Revenue and AASB 111: Construction Contracts. 
The new standard is based on the principle that revenue is recognised when control of the good or service transfers to a 
customer, replacing the existing principle under AASB 118 of revenue recognised upon the transfer of risk and rewards.

The Group has assessed the impacts of applying the new standard on the Group’s financial statements and identified 
that the timing of commission revenue recognition derived in our wholesale businesses will change.

Currently, commissions earned from the arrangement of airline tickets, tours and travel for the Wholesale businesses 
are recognised when tickets, itineraries or travel documents are issued (ticketing date). Under AASB 15, revenue will 
be recognised when the Group satisfies its performance obligation under its contracts by transferring the promised 
good or service to the customers. Under AASB15, the Group has defined the performance obligation of its wholesale 
businesses as the arrangement of all aspects of holiday packaged travel, including booking, ticketing and management 
amendments up to the point of departure (departure date). As a result, the revenue from these contracts will no longer 
be recognised at the ticketing date when previously the risk and reward was deemed to have transferred per the current 
revenue standard, but will be deferred to be recognised at the later departure date under AASB 15: Revenue from 
Contracts with Customers, in line with the service obligation performance of the contracts being met to the customer.

The estimated financial impact of this change on net assets and accumulated losses, excluding the impact of tax, at 
the date of transition on 1 July 2017 is to decrease both by $11.3 million. The impact of this change on net assets and 
accumulated losses, excluding the impact of tax, as at 30 June 2018 is to decrease both by $12.2 million. The impact on 
profit before income tax expense for the year ended 30 June 2018 is estimated to be a reduction of $0.9 million relating 
to the revenue timing adjustment. The income tax impact of this change has not yet been finalised.

Under the new revenue standard, the quantitative and qualitative disclosures will increase compared with the existing 
revenue standard. Helloworld Travel are currently working through the enhanced disclosures required in preparation 
for adoption.

The Group will adopt AASB 15: Revenue from Contracts with Customers on 1 July 2018 under the retrospective 
approach, where comparatives will be restated to align with the new accounting standard. This will result in the impact of 
initially applying this standard at the beginning of the comparative period on 1 July 2017.

helloworldlimited.com.auAASB 9: Financial Instruments

AASB 9: Financial Instruments addresses the classification, measurement and de-recognition of financial assets and 
financial liabilities, introduces new rules for hedge accounting and a new impairment model for financial assets.

The Group has assessed the impacts of applying the new standard on the consolidated financial statements and 
identified that the impairment for trade receivables will increase under the new standard and the hedge documentation 
of our existing cash flow hedges for forecast foreign currency liabilities will change, but not result in any financial impact 
to the Group.

Under the new accounting standard, the impairment model requires the recognition of impairment provisions based 
on expected credit losses for trade receivables, rather than only incurred credit losses under the existing accounting 
standard.  The estimated financial impact of this change on accumulated losses at the date of transition on 1 July 
2017 is not expected to be significant. In addition, the year on year balance sheet impact on the consolidated 
statement of financial position and subsequent movement in the annual consolidated statement of profit or loss is 
not expected to be significant.

AASB 9 requires the Group to ensure that hedge accounting relationships are aligned with the Group’s risk management 
objectives and strategy and to apply a more qualitative and forward looking approach to assessing hedge effectiveness. 
Helloworld Travel has assessed the impact of hedge accounting and determined that the hedge accounting 
documentation be updated to align with the requirements of the new accounting standard and be applied prospectively. 
There will be no significant financial impacts to the consolidated statement of financial position or the consolidated 
statement of profit or loss from the adoption of the new accounting standard.

The Group will adopt AASB 9: Financial Instruments on 1 July 2018 under the retrospective approach, where 
comparatives will be restated to align with the new accounting standard. This will result in the impact of initially applying 
this standard at the beginning of the comparative period on 1 July 2017.

AASB 16: Leases

AASB 16 replaces existing leases guidance, including AASB 117: Leases, IFRIC 4: Determining whether an Arrangement 
contains a Lease, SIC 15: Operating Leases – Incentives and SIC 27: Evaluating the Substance of Transactions Involving 
the Legal Form of a Lease. The standard is effective for the Group for the period commencing 1 July 2019.

AASB 16 introduces a single, on balance sheet lease accounting model for lessees. A lessee recognises a right of 
use asset representing its right to use the underlying asset and a lease liability representing its obligation to make 
lease payments. In addition, the nature of expenses related to those leases will now change as the future accounting 
standard replaces the current straight line operating lease expense with a depreciation charge for right of use assets 
and interest expense on lease liabilities. There are recognition exemptions for short term leases and leases of low 
value items. Lessor accounting remains like the current standard with lessors continuing to classify leases as finance 
or operating leases.

The future accounting standard will primarily impact the accounting for the Group’s operating leases. As at 30 June 
2018, the Group has $25.3 million of non cancellable operating leases relating mainly to commercial office premises, 
refer note 27: commitments and contingencies for further details. The actual impact of applying AASB 16 on the 
consolidated financial statements in the period of initial application will depend on economic conditions including the 
Group’s borrowing rate, the composition of the lease portfolio, the assessment of whether it will exercise any lease 
renewal options and the extent to which the Group chooses to use practical expedients and recognition exemptions.

The Group has commenced an initial review of the potential impact on the consolidated financial statements, but has 
not yet completed its detailed assessment to quantify the financial impact.  The new standard will become mandatory 
for the Group’s financial statements in the financial year ended 30 June 2020 with comparative restatements under 
the retrospective method applied for the year ended 30 June 2019.

61

2. Revenue 

Rendering of services

Rents and sublease rentals

Finance income

Other revenue

REVENUE

3. Expenses

PROFIT BEFORE INCOME TAX EXPENSE INCLUDES THE FOLLOWING SPECIFIC EXPENSES:

Depreciation (note 12)

Amortisation (note 13)

Defined contribution superannuation expense

LTIP expense (note 33)

Employee benefits expense excluding superannuation and LTIP

Rental expense under operating leases (note 27)

Impairment of trade receivables (note 26)

Profit on disposal of investments (i)

Franchise loyalty plan expense (note 33)

Business acquisition related expenses

CONSOLIDATED

2018  
$’000

2017 
$’000

321,951 

322,326 

582 

3,109 

1,232 

923 

2,624 

960 

326,874 

326,833 

CONSOLIDATED
2018 
$’000

2017
$’000

(4,744)

(12,576)

(8,511)

(616)

(7,771)

(13,305)

(8,784)  

(531)

(121,254)

(130,505)

(9,564)

(11,553) 

(339)

139

(1,446)

(1,009)

(275)

429

(681) 

-

(i) In the current year, Helloworld Travel disposed of its 33.0% share in Down Under Answers LLC for a profit of 
$0.1 million, refer note 11: investments accounted for using the equity method for further details. In the prior year, 
Helloworld Travel sold its legal entities forming part of its former air representation business for a profit of $0.4 million, 
refer to note 32: business acquisitions and disposals for further details.

4. Finance income and expense

RECOGNISED IN PROFIT OR LOSS

Finance income recognised in revenue

Finance expense

NET FINANCE INCOME/(EXPENSE) RECOGNISED IN PROFIT OR LOSS

CONSOLIDATED
2018 
$’000

2017
$’000

3,109

(1,689)

1,420

2,624 

(3,066)

(442)

helloworldlimited.com.au5. Operating segments

(a) Description of segments 

The reporting structure is based on a geographical basis of where the businesses are managed. Internal reports 
reviewed and used by the Chief Executive Officer and Board (the Chief Operating Decision Makers or CODMs) in 
assessing performance and making strategic decisions are prepared on this basis.

The Group has the following three segments:

•  Australia;
•  New Zealand; and
•  Rest of World. 

Australia and New Zealand segments each have retail distribution operations, air ticketing, wholesale & inbound, and 
travel management businesses. Australia and New Zealand also contain corporate support units performing shared 
service functions, which are fully allocated to all segments within segment expenses. The Rest of World segment 
consists of the wholesale businesses of Insider Journeys, Tourist Transport Fiji (TTF) and Qantas Vacations in North 
America, in addition to the inbound business in Fiji.

(b) Segment information provided to the CODMs

The CODMs assess the performance of the operating segments based on a measure of EBITDA. Interest income on 
client funds is included within segment revenue and EBITDA.

Segment results for the Group are shown below:

CONSOLIDATED

YEAR ENDED 30 JUNE 2018

Segment revenue

Segment expenses

Equity accounted profits

EBITDA 

CONSOLIDATED

YEAR ENDED 30 JUNE 2017

Segment revenue

Segment expenses

Equity accounted profits

EBITDA 

Australia  
$’000

New Zealand  
$’000

Rest of World  
$’000

Total  
$’000

250,774

(194,311)

1,509

57,972

57,120

(50,264)

-

6,856

18,980

(18,592)

-

388

326,874

(263,167)

1,509

65,216

Australia  
$’000

New Zealand  
$’000

Rest of World  
$’000

Total  
$’000

 244,003

(194,550)

859

50,312

60,525

(54,307)

-

6,218

22,305

(23,656)

-

(1,351)

326,833

(272,513)

859

55,179

63

(c) Other segment information

(i)  EBITDA

A reconciliation of EBITDA to profit before income tax expense is provided as follows: 

EBITDA

Depreciation

Amortisation

Finance expense

PROFIT BEFORE INCOME TAX EXPENSE

(ii)  Segment assets

CONSOLIDATED
2018
$’000

2017
$’000

65,216

(4,744)

55,179

(7,771)

(12,576)

(13,305)

(1,689)

46,207

(3,066)

31,037 

The internal management reports provided to the CODMs report total assets on a basis consistent with that of the 
consolidated financial statements. These reports do not allocate assets based on the operations of each segment or by 
geographical location.

Total non-current assets, other than deferred tax assets, located in Australia total $337.9 million (2017: $289.8 
million). Total non-current assets located in other countries total $23.7 million (2017: $24.4 million). Under the current 
management reporting framework, total assets are not reviewed to a specific reporting segment or geographic location.

(iii)  Segment liabilities

The internal management reports provided to the CODMs report total liabilities on a basis consistent with that of 
the consolidated financial statements. Under the current management reporting framework, total liabilities are not 
reviewed to a specific reporting segment or geographic location.

6. Income tax expense

The major components of income tax expense recognised in the consolidated statement of profit or loss and other 
comprehensive income are: 

(a) Income tax expense

Current income tax expense

Deferred income tax expense

Adjustment in respect of current tax expense of previous year

INCOME TAX EXPENSE

Deferred income tax expense relates to the origination and reversal of temporary  

differences and comprises: 

(Increase)/decrease in deferred tax assets (note 14)

Increase/(decrease) in deferred tax liabilities (note 19)

DEFERRED INCOME TAX EXPENSE

CONSOLIDATED
2018 
$’000

2017 
$’000

11,057

3,074

107

14,238 

481

2,593

3,074

9,149  

459  

(162)  

9,446

(719)  

1,178  

459  

helloworldlimited.com.au(b) Reconciliation of income tax expense and tax at the statutory rate

PROFIT BEFORE INCOME TAX EXPENSE

Tax at the statutory tax rate of 30%

Add/(deduct):

Gain on disposal of non-current assets

Withholding tax not claimable

Share based payment expense

Differences in overseas tax rates

Business acquisition related costs not deductible

Tax offset for franked dividends from equity accounted investments

Under/(over) provision in prior year

Other

INCOME TAX EXPENSE

(c) Tax expense relating to items of other comprehensive income

Cash flow hedges

TOTAL TAX EXPENSE RELATING TO ITEMS OF OTHER COMPREHENSIVE INCOME

(d) Tax losses not recognised

Unused tax losses for which no deferred tax asset has been recognised

Potential tax benefit at statutory tax rates

CONSOLIDATED
2018 
$’000

2017 
$’000

46,207

13,862

31,037  

9,311

(42)

-

618

(134)

196

(434)

107

65

14,238

(189)

186

364

(231)

-

-

(162)  

167  

9,446  

CONSOLIDATED
2018 
$’000

2017 
$’000

370

370

108  

108  

CONSOLIDATED
2018 
$’000

2017 
$’000

2,734

820

2,249  

675  

All unused tax losses were incurred by non-Australian entities that are not part of the Australian tax consolidated group.

(e) Unrecognised temporary differences

The Group had undistributed earnings for controlled entities which if paid out as dividends would be non-assessable 
exempt income and not subject to tax in the hands of the recipient. Therefore, no deferred tax liability has been 
recorded in relation to the undistributed earnings.

65

7. Dividends paid and proposed

(a) Dividends

The amount of dividends paid during the year are:

Final dividend for year ended 30 June 2017 of 8.0 cents per share (2017: 2.0 cents per share), 
distributed on 20 September 2017 (2017: 16 September 2016)

Final dividends associated with LTIP

Interim dividend for year ended 30 June 2018 of 7.0 cents per share (2017: 6.0 cents per share), 
distributed on 9 March 2018 (2017: 20 March 2017)

Interim dividends associated with LTIP

DIVIDENDS PAID PER STATEMENT OF CASH FLOWS

CONSOLIDATED
2018 
$’000

2017 
$’000

9,684

(209)

8,484

(175)

17,784

2,197

-

7,212

(114)

9,295

All dividends paid or declared during the current year are fully franked.

On 21 August 2018, the Group declared a 11.0 cents per share fully franked final dividend. The dividend is to be paid on 
18 September 2018, with a record date of 3 September 2018. The final dividend distributed is expected to amount to 
$13.7 million based on the closing number of issued shares as at 30 June 2018 of 124,508,076. The dividend will be paid 
out of the 2018 financial year profits, but is not recognised as a liability as at 30 June 2018.

(b) Franking credits

The franked portions of any future dividends paid after 30 June 2018 will be paid out of existing franking credits or 
out of franking credits arising from the payment of income tax in the year ending 30 June 2019. Franking credits are all 
based on a tax rate of 30%. The amount of franking credits available for the subsequent financial years are: 

Franking credits available at the reporting date

Franking credits that will arise from income tax payable as at year end

Franking debits that will arise from the payment of the final dividend 

TOTAL AMOUNT OF FRANKING CREDITS AVAILABLE FOR THE SUBSEQUENT FINANCIAL YEARS

CONSOLIDATED
2018 
$’000

2017 
$’000

26,797

7,654

(5,870)

28,581

27,492

6,163

(4,121)

29,534  

The tax rate at which dividends will be franked is 30%. The level of franking is expected to be 100%.

The ability to utilise the franking credits is dependent upon the Company meeting solvency based tests for payment 
of dividends set out in the Corporations Amendments (Corporate Reporting Reform) Act 2010. In accordance with tax 
consolidation legislation, the Company, as the head entity in the tax consolidated group, has assumed the benefit of 
franking credits of all entities.

helloworldlimited.com.au8. Earnings per share

(a) Basic and diluted earnings per share

Total basic earnings per share from continuing operations attributable to the ordinary equity 

holders of the Company

Total diluted earnings per share from continuing operations attributable to the ordinary equity 

holders of the Company

(b) Reconciliation of earnings used in calculating earnings per share

Profit after income tax expense

Adjusted for profit attributable to the non-controlling interest

NET PROFIT FOR THE YEAR ATTRIBUTABLE TO THE OWNERS OF HELLOWORLD TRAVEL LIMITED 
USED IN CALCULATING EARNINGS PER SHARE

(c) Weighted average number of shares used as the denominator

WEIGHTED AVERAGE NUMBER OF ORDINARY SHARES USED AS THE DENOMINATOR IN 
CALCULATING BASIC EARNINGS PER SHARE

Adjustment for shares issued under franchise loyalty plan

WEIGHTED AVERAGE NUMBER OF ORDINARY SHARES USED AS THE DENOMINATOR IN 
CALCULATING DILUTED EARNINGS PER SHARE

CONSOLIDATED
2018 
cents

2017
cents

27.1

26.9

18.8

18.7

CONSOLIDATED
2018 
$’000

2017
$’000

31,969

(51)

21,591

(81)

31,918

21,510

CONSOLIDATED
2018 
Number  
of Shares

2017
Number  
of Shares

117,927,415

114,647,185

683,865

350,334

118,611,280

114,997,519

Shares issued under the franchise loyalty plan and the loan funded LTIP are excluded from basic EPS due to the terms 
and conditions attached to these shares.

The franchise loyalty shares are included in diluted EPS reflecting the forward non-market vesting conditions and the nil 
consideration paid on the issue of the shares.

The LTIP shares are excluded from diluted EPS reflecting the forward market vesting conditions attached to the shares. 
For the year ended 30 June 2018, Helloworld Travel has a weighted average number of potential ordinary shares relating 
to the LTIP of 3,415,068 (2017: 1,985,891).

Refer note 33: share based payments for further details on the nature of shares issued under the franchise loyalty plan 

and the loan funded LTIP.

(d) Information concerning the classification of securities

As at 30 June 2018, the Company had 124,508,076 (2017: 120,204,418) ordinary shares on issue. Refer note 21: issued 
capital for further details on the movement of ordinary shares during the current year.

67

9. Cash and cash equivalents

Cash at bank and on hand

Client cash

CASH AND CASH EQUIVALENTS

CONSOLIDATED
2018 
$’000

2017
$’000

41,987

161,541

203,528

34,732 

163,338 

198,070 

Client cash includes monies paid to the Group by customers prior to being paid to product and service suppliers.

10. Trade and other receivables

Trade receivables

Provision for impairment of receivables

TRADE RECEIVABLES NET OF IMPAIRMENT

Accrued revenue

Prepayments

Other receivables 

CONSOLIDATED
2018 
$’000

2017
$’000

65,610 

(589)

65,021 

48,361 

12,351 

4,882 

65,594 

66,512 

(510)

66,002 

41,946 

10,941 

6,338 

59,225 

CURRENT TRADE AND OTHER RECEIVABLES

130,615 

125,227 

Loans to related parties (note 28)

Other receivables

NON-CURRENT TRADE AND OTHER RECEIVABLES

2,314

175

2,489

-

268

268

Trade receivables are non-interest bearing and are generally on 30 day terms from invoice.

Fair value and credit risk

Due to the short term nature of the current trade and other receivables, their carrying value generally approximates 
their fair value. The maximum exposure to credit risk is the fair value of the receivables. Collateral is not held as security, 
nor is it the Group’s policy to transfer receivables to special purpose entities.

Credit, foreign exchange and interest rate risk

Details regarding credit, foreign exchange and interest rate risk exposure are disclosed in note 26: financial risk 
management.

helloworldlimited.com.au11. Investments accounted for using the equity method

Investment in associates and joint ventures

Provision for diminution in value

INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD

(a) Interests in associates and joint ventures

Information relating to associates and joint ventures is set out below:

NAME

COUNTRY OF INCORPORATION

Mobile Travel Holdings Pty Limited and its subsidiaries (g)

Australia

Down Under Answers, LLC (f)

Hunter Travel Group Pty Ltd (c)

HTG Australia Pty Ltd (c)

Cooney Investments Pty Ltd (d)

Inspire Travel Management Pty Ltd (e)

United States of America

Australia

Australia

Australia

Australia

CONSOLIDATED
2018 
$’000

2017
$’000

17,600

(54)

17,546

16,711  

(54)  

16,657  

OWNERSHIP INTEREST
2017
%

2018
%

50.0% 

-

12.0%

25.0%

20.0%

40.0%

50.0% 

33.0% 

-

100.0%

-

-

All associates and joint ventures have a 30 June reporting date except Down Under Answers LLC, which has a reporting 
date of 31 December.

(b) Movement in carrying amounts 

INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD AT  
THE BEGINNING OF THE FINANCIAL YEAR

Additions (i)

Disposals

Share of profit after income tax expense

Dividends received

Other movements

INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD AT  
THE END OF THE FINANCIAL YEAR

CONSOLIDATED
2018 
$’000

2017
$’000

16,657  

2,205

(1,527)

1,509

(1,289)

(9)

1,563  

14,217

-

859

-

18  

17,546

16,657  

(i) During the current year, Helloworld Travel acquired several equity accounted investments for a total of $2.2 million, 
which included cash consideration of $1.3 million.

69

(c) Acquisition in Hunter Travel Group Pty Ltd (HTG)

On 31 August 2017, the Group acquired 12.0% of HTG. In addition, Helloworld Travel sold 75.0% of the wholly owned 
subsidiary, HTG Australia Pty Ltd, to HTG. The subsidiary held seven company owned stores that were the only company 
owned stores in the Australian network. Helloworld Travel has retained a 25.0% ownership interest in HTG Australia 
Pty Ltd. The consideration for the investment in HTG amounted to $1.0 million, consisting of cash consideration of $0.4 
million and the net assets in HTG Australia Pty Ltd of $0.6 million.

The investment in HTG was undertaken to support the franchises’ network development and future growth plans. 
HTG has seven branded stores and two cruise travel centres in Newcastle and the surrounding areas. In addition, 
HTG also operates eight Royal Automobile Club of Tasmania (RACT) travel outlets across Tasmania and one cruise 
travel centre in Hobart.

Due to the ownership interest held of 12.0% in HTG and its subsidiary, HTG Australia Pty Ltd (which Helloworld Travel 
also has retained a 25.0% direct ownership interest), and Board representation on HTG, Helloworld Travel has significant 
influence over HTG and HTG Australia Pty Ltd. As a result, the investments are accounted for using the equity method of 
accounting, after initially being recognised at cost.

(d) Acquisition in Cooney Investments Pty Ltd

On 31 August 2017, the Group acquired 20.0% of Cooney Investments Pty Ltd. The consideration for the investment 
in Cooney Investments Pty Ltd amounted to $0.8 million, consisting of cash consideration of $0.5 million and 73,395 
shares issued at a share price of $4.36 per share, valued at $0.3 million. The share price was based on the weighted 
average price of Helloworld Travel’s share price over the 30 days prior to acquisition and approximates fair value at the 
date of acquisition.

The investment in Cooney Investments Pty Ltd was undertaken to support the franchises’ network development and 
future growth plans. Cooney Investments Pty Ltd operate two branded network agencies, Helloworld Travel Mackay and 
Helloworld Travel Mount Pleasant. In addition, Cooney Investments Pty Ltd also operate Hosted Journeys Group Travel 
and Events, which offers hosted tour products.

Helloworld Travel has significant influence over Cooney Investments Pty Ltd. As a result, the investment is accounted for 
using the equity method of accounting, after initially being recognised at cost.

(e) Joint venture with Inspire Travel Management Pty Ltd

On 19 January 2018, the Group entered into a joint venture with In Travel Group an indigenous travel management 
company. Helloworld Travel has a 40.0% non-controlling interest in the joint venture company, named Inspire Travel 
Management Pty Ltd. Acquisition related costs of $0.4 million were incurred to establish the joint venture and are 
included in the carrying value of the investment.

Inspire Travel Management Pty Ltd provides travel management services throughout Australia. This venture enables 
Helloworld Travel to lead best practice in the areas of indigenous employment and procurement outcomes.

Helloworld Travel has significant influence over Inspire Travel Management Pty Ltd. As a result, the investment is 
accounted for using the equity method of accounting, after initially being recognised at cost.

(f) Disposal of Down Under Answers LLC

On 19 April 2018, the Group sold its 33.0% share in Down Under Answers LLC. The total consideration amounted to $1.6 
million including cash consideration in the current year of $1.2 million and the carrying value of the investment at the 
date of disposal was $1.5 million. As a result, profit of $0.1 million was recognised on disposal of the investment.

helloworldlimited.com.au(g) Joint venture with Mobile Travel Holdings Pty Limited and its subsidiaries (MTA)

In the prior year, the Group acquired 50.0% of MTA for cash consideration of $13.9 million. Acquisition related costs of 
$0.3 million were incurred and are included in the carrying value of the investment.

MTA provides home based travel consulting services by franchise mobile travel consultants throughout Australia. The 
investment provides Helloworld Travel with a significant footprint in a sector that is experiencing accelerated growth 
both in Australia and globally.

(i)  Reconciliation of the Group’s investment in MTA

Reconciliation of movement of investment in MTA:

OPENING CARRYING AMOUNT

Additions

Share of profit after income tax expense

Dividends received

CLOSING CARRYING AMOUNT

The closing carrying amount of investment in MTA is reconciled as follows:

50% share in net assets of MTA

Indefinite life intangible assets acquired on acquisition

CLOSING CARRYING AMOUNT

(ii)  Summarised MTA financial information

CONSOLIDATED
2018 
$’000

2017
$’000

15,076

-

-

14,217

1,434

(1,200)

15,310

859 

-

15,076 

CONSOLIDATED
2018 
$’000

2017
$’000

1,414

13,896

15,310

1,180

13,896

15,076

The below tables provide summarised financial information for the equity accounted investment in MTA, which is 
considered a significant equity accounted investment for the Group. The information disclosed reflects the amounts 
presented in the financial statements of MTA and not Helloworld Travel’s share of those amounts.

Summarised statement of financial position

Total current assets

Total non-current assets

TOTAL ASSETS

Total current liabilities

Total non-current liabilities

TOTAL LIABILITIES

NET ASSETS

MTA

2018 
$’000

14,627

825

15,452

12,609

15

12,624

2,828

2017
$’000

13,370

820

14,190

11,797

33

11,830

2,360

71

Summarised statement of profit or loss and other comprehensive income

Revenue

Operating expenses

EBITDA

Depreciation and amortisation

PROFIT BEFORE INCOME TAX

Income tax expense

PROFIT AFTER INCOME TAX

Other comprehensive income

TOTAL COMPREHENSIVE INCOME

MTA

2018 
$’000

10,596

(6,187)

4,409

(312)

4,097

(1,229)

2,868

-

2,868

2017 
$’000

5,923

(3,290)

2,633

(179)

2,454

(736)

1,718

-

1,718

The FY18 statement of profit or loss and other comprehensive income represents the full year trading of MTA. The 
FY17 statement of profit or loss and other comprehensive income represents the 7 months trading of MTA, from the 
date of acquisition being 1 December 2016.

(h) Contingent liabilities

There are no contingent liabilities in associates or joint ventures for which the Group has a legal obligation to settle.

12. Property, plant and equipment

CONSOLIDATED

BALANCE AT 1 JULY 2016

Additions

Additions through business combinations (note 32)

Disposals

Foreign currency differences

Transfers in/(out)

Depreciation charge (note 3)

BALANCE AT 30 JUNE 2017

AT 30 JUNE 2017

Cost

Accumulated depreciation

NET BOOK AMOUNT

BALANCE AT 1 JULY 2017

Additions

Additions through business combinations (note 32)

Disposals

Disposals through business sales (note 32)

Foreign currency differences

Transfers in/(out)

Depreciation charge (note 3)

BALANCE AT 30 JUNE 2018

AT 30 JUNE 2018

Cost

Accumulated depreciation

NET BOOK AMOUNT

Land and 
buildings 
$’000

603 

-

-

-

-

-

(10)

593

607

(14)

593

593

-

-

(33)

-

92

-

(10)

642

681

(39)

642

Equipment 
including motor 
vehicles 
$’000

Leasehold 
improvements 
$’000

13,098

1,601

9

(198)

(12)

(57)

(6,620)

7,821

16,488

(8,667)

7,821

7,821

4,331

129

(31)

(351)

46

190

(2,852)

9,283

20,629

(11,346)

9,283

5,859

1,502

-

(847)

(17)

57

(1,141)

5,413

7,899

(2,486)

5,413

5,413

947

89

(21)

(100)

(33)

(195)

(1,882)

4,218

8,023

(3,805)

4,218

Total 
$’000

19,560

3,103

9

(1,045)

(29)

-

(7,771)

13,827 

24,994

(11,167)

13,827

13,827

5,278

218

(85)

(451)

105

(5)

(4,744)

14,143

29,333

(15,190)

14,143

helloworldlimited.com.au13. Intangible assets

CONSOLIDATED

Retail 
distribution 
systems 
$’000

Goodwill 
$’000

Agent 
network 
$’000

Supplier 
agreements 
$’000

Brand 
names and 
trademarks 
$’000

Software, 
website  
and other 
$’000 

Total 
$’000

BALANCE AT 1 JULY 2016

141,248

97,400

8,310

2,474

2,883

33,541 285,856

Additions

Additions through internally generated projects

-

-

Additions through business combinations (note 32)

3,609

Disposals

Foreign currency differences

Transfers in/(out)

Amortisation charge (note 3)

-

(217)

224

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

BALANCE AT 30 JUNE 2017

144,864

97,400

8,310

-

-

-

-

-

-

-

-

-

-

-

-

4,627

3,133

-

(384)

(17)

(224)

4,627

3,133

3,609

(384)

(234)

-

(385)

2,089

(1,027)

(11,893)

(13,305)

1,856

28,783 283,302

AT 30 JUNE 2017

Cost

468,267

97,400

8,310

Accumulated amortisation and impairment

(323,403)

-

-

NET BOOK AMOUNT

144,864

97,400

8,310

2,634

(545)

2,089

9,103

58,332 644,046

(7,247)

(29,549) (360,744)

1,856

28,783 283,302

BALANCE AT 1 JULY 2017

144,864

97,400

8,310

2,089

1,856

28,783 283,302

Additions

Additions through internally generated projects

-

-

-

-

Additions through business combinations (note 32)

34,052

7,000

Foreign currency differences

Transfer in

Amortisation charge (note 3)

(861)

-

-

-

-

-

-

-

-

-

-

-

BALANCE AT 30 JUNE 2018

178,055

104,400

8,310

-

-

-

-

-

40

-

-

-

-

6,107

6,283

3,873

-

5

6,147

6,283

44,925

(861)

5

(385)

1,704

(488)

(11,703)

(12,576)

1,408

33,348 327,225

AT 30 JUNE 2018

Cost

501,475

104,400

8,310

Accumulated amortisation and impairment

(323,420)

-

-

NET BOOK AMOUNT

178,055

104,400

8,310

2,634

(930)

1,704

9,143

72,504 698,466

(7,735)

(39,156) (371,241)

1,408

33,348 327,225

Indefinite life intangible assets including goodwill, retail distribution systems and agent network have been assessed 
for impairment and no impairment was required in the current year and prior year.

The software, website and other asset class includes additions of capitalised internal labour development costs of  
$6.3 million (2017: $3.1 million) and intangible technology assets provisionally acquired as part of the current year 
Flight Systems business acquisition. The intangible asset provisionally acquired of $3.8 million relates to the technology 
developed for the Skiddoo travel booking system and related flight distribution systems that enable customers to 
access travel related products via the Skiddoo website and software systems.

73

Impairment tests for goodwill and other indefinite life intangibles

(a) Goodwill by cash generating unit (CGU)

Australia retail distribution operations

Australia wholesale & inbound

Australia travel management

New Zealand

GOODWILL, NET OF IMPAIRMENT

CONSOLIDATED
2018 
$’000

2017
$’000

49,890

97,855

19,429

10,881

178,055

21,916

111,702

-

11,246

144,864

Australia retail distribution operations CGU, Australia wholesale and inbound CGU and Australia travel management 
CGU make up the Australia reportable segment for management reporting purposes. The New Zealand CGU equates to 
the New Zealand reportable segment for management reporting purposes. There is no goodwill allocated to the Rest of 
World CGU, which equates to the Rest of World reportable segment for management reporting purposes. 

Goodwill represents the difference between the cost of the acquisition and the fair value of the net identifiable assets 
acquired. Goodwill is allocated to the Group’s CGUs, which are assessed as benefiting from the business combination 
benefits and synergies. 

During the current year, total goodwill increased by $33.2 million to $178.1 million as at 30 June 2018, reflecting several 
strategic acquisitions undertaken. The goodwill determined from each of these acquisitions has been assessed and 
recorded within an existing CGU based on how Helloworld Travel manages its operations and how the future benefits and 
synergies arising from the acquisition complement our pre existing businesses. The details of the acquisitions and the 
goodwill allocation to the respective CGU is outlined in note 32: business acquisitions and disposals.

During the current year, the AOT Hotels business was re-assigned from Australia wholesale & inbound CGU to the 
Australia travel management CGU reflecting internal reporting and executive management responsibility changes. 
The AOT Hotels business operates closely with the pre-existing Australia travel management CGU in the supply of 
critical land products to key corporate customers. As a result, goodwill was reallocated from the Australia wholesale & 
inbound CGU to the Australia travel management CGU, based on the relative cash flow contribution being re-assigned. 
In accordance with applicable accounting standards, a goodwill impairment assessment was performed on the impacted 
CGUs prior to the change with no impairment identified. In addition, a sensitivity analysis determined there were no 
reasonable changes in assumptions that resulted in the CGU carrying values prior to this re-assignment to exceed the 
recoverable amount. 

The Group tests whether goodwill has incurred any impairment on an annual basis. The recoverable amount of the 
Group’s CGU’s is determined based on the value in use calculations. These calculations use cash flow projections based 
on the Board approved budget for the next financial year, internal CGU level projections covering the subsequent 4 years 
(the forecast period) and a steady state terminal value calculation at the end of year 5.

The impairment testing undertaken for the year ended 30 June 2018 supports the carrying value of goodwill for all 
of the CGU’s under review and no impairment of goodwill was required. The key assumptions used for the value in use 
calculations are outlined below:

(i)  Cash flows

Operating cash flows were based on the 2019 financial year (FY19) Board approved budget. Cash flows for the forecast 
period are expected to grow at 5.0% (2017: 5.0%) for all CGU’s. The operating cash flows comprise EBITDA from each 
CGU, net of expected working capital movements and sustainable levels of maintenance capital expenditure.

helloworldlimited.com.au(ii) Long term growth

The terminal value calculations have an equivalent revenue and operating expense growth assumption of 2.5% (2017: 
2.5%). Revenue and operating expense growth projections have been benchmarked against inflation forecasts, travel 
industry forecasts and other general economic projections where available.

(iii) Discount rates

Discount rates applied in the testing of recoverable amounts reflect the pre-tax weighted average cost of capital. 
Discount rates applied to the respective CGU’s with goodwill allocated are as follows:

Australia retail distribution operations

Australia wholesale & inbound

Australia travel management

New Zealand

CONSOLIDATED
2018 
%

2017
%

14.2

14.3

14.3

14.3

13.8

14.0

-

13.7

The sensitivity analysis determined there are no reasonable changes in assumptions that would cause any of the CGU’s 
carrying value to exceed their recoverable amount as at 30 June 2018. In addition, Helloworld Travel has undertaken a 
sensitivity analysis, excluding the impact of the FY18 business acquisitions, resulting in no impairment identified and no 
reasonable change in assumptions that will result in goodwill becoming impaired.

(b) Retail distribution systems 

Retail distribution systems

CONSOLIDATED
2018 
$’000

2017
$’000

104,400

97,400

Retail distribution system assets are acquired as part of business acquisitions undertaken and result in separate 
identification and valuation of an indefinite life intangible asset.

The retail distribution systems are the integrated system of methods, procedures, techniques and other systems which 
facilitate the day-to-day running of the retail business. This includes access to products/inventory, brands, marketing, 
advertising, promotional techniques, training and operational manuals of the network. Due to the inter-dependencies 
between these components, the Group considers these assets to be complementary and are recognised as single 
identifiable assets. The Group has determined that these retail distribution systems have an indefinite useful life due to 
the ongoing effectiveness of the systems which support the Australia retail network and are allocated to the Australian 
retail distribution operations CGU.

During the current year, an additional $7.0 million was separately identified, through the business acquisition of the 
Magellan Travel Group, as a retail distribution system intangible asset. The Magellan Travel Group is the 6th retail 
member network of the Australian retail distribution operations CGU and complements the existing retail member 
networks, underpinned by the Air Tickets consolidation business that provides airfare distribution and ticketing services.

The recoverable amount has been assessed at 30 June 2018 using an excess earnings calculation methodology. The key 
assumptions used in the calculation are outlined below:

•  Cash flows are based on the FY19 board approved budget, with EBITDA growth rates for years 2 to 5 of 5.0% 

(2017:  5.0%); 

•  Terminal value calculations have an equivalent revenue and operating expense growth assumption of 2.5% 

(2017: 2.5%); and

•  Pre-tax discount rate was 14.5% (2017: 14.2%).

75

The impairment testing undertaken for the year ended 30 June 2018 supports the carrying value of the retail 
distribution systems and no impairment was recognised.

The sensitivity analysis determined there are no reasonable changes in assumptions that would cause the carrying value 
of the retail distribution systems to exceed its recoverable amount as at 30 June 2018. In addition, Helloworld Travel 
has undertaken a sensitivity analysis excluding the impact of the Magellan Travel group, resulting in no impairment 
identified and no reasonable change in assumptions that will result in the indefinite life asset becoming impaired.

(c) Agent network 

Agent network

CONSOLIDATED
2018 
$’000

2017
$’000

8,310

8,310

The agent network asset was separately identified and valued as part of the merger with AOT Group Limited.

The agent network represents the agreements with travel agents for the provision of domestic travel product such as 
packaged tours. The Group considers that the agent network has an indefinite useful life as there are no indications 
that these relationships will not continue to remain strong in the long term and is entirely allocated to the Australia 
wholesale & inbound CGU.

The recoverable amount has been assessed at 30 June 2018 using an excess earnings calculation methodology. The key 
assumptions used in the calculation are outlined below:

•  Cash flows are based on the FY19 board approved budget, with EBITDA growth rates for years 2 to 5 of 5.0% 

(2017: 5.0%); 

•  Terminal value calculations have an equivalent revenue and operating expense growth assumption of 2.5%  

(2017: 2.5%); and

•  Pre-tax discount rate was 14.5% (2017:14.2%).

The impairment testing undertaken for the year ended 30 June 2018 supports the carrying value of the agent network 
and no impairment was recognised.

The sensitivity analysis determined there are no reasonable changes in assumptions that would cause the carrying value 
of the agent network to exceed its recoverable amount as at 30 June 2018.

helloworldlimited.com.au14. Deferred tax assets

(a) Deferred tax assets

Tax losses

Property, plant and equipment

Employee benefits

Payables and accruals

Other

GROSS DEFERRED TAX ASSETS

Set-off of deferred tax assets and liabilities pursuant to set-off provisions

NET DEFERRED TAX ASSETS

Amount expected to be recovered within 12 months

Amount expected to be recovered after more than 12 months

GROSS DEFERRED TAX ASSETS

(b) Movement in temporary differences during the year

CONSOLIDATED
2018 
$’000

2017
$’000

1,837

1,399

4,515

12,186

593

20,530

(19,978)

552

15,863

4,667

20,530

2,244  

1,430  

4,364  

11,603  

1,506  

21,147  

(20,259)  

888  

15,578  

5,569  

21,147  

Employee 
benefits 
$’000

Payables and 
accruals 
$’000

Property 
plant and 
equipment 
$’000

Tax losses 
$’000

Other 
$’000

Total 
$’000

4,228 

12,359 

616 

2,424 

1,200 

20,827

CONSOLIDATED

BALANCE AT 1 JULY 2016

(Charged)/credited

- to profit or loss

- to other comprehensive income

Additions through business combinations

BALANCE AT 30 JUNE 2017

-

-

-

-

4,364 

11,603 

-

(291)

1,430 

136

(756)

1,105

(180)

414

(108)

-

719

(108)

(291)

-

-

2,244 

1,506 

21,147 

BALANCE AT 1 JULY 2017

(Charged)/credited

- to profit or loss

- to other comprehensive income

Additions through business combinations

67

-

84

540

-

43

(31)

(407)

-

-

-

-

BALANCE AT 30 JUNE 2018

4,515

12,186

1,399

1,837

4,364 

11,603 

1,430 

2,244 

1,506 

21,147 

(650)

(284)

21

593

(481)

(284)

148

20,530

77

15. Trade and other payables

Trade payables

Accruals

Other payables

TRADE AND OTHER PAYABLES

CONSOLIDATED
2018 
$’000

2017
$’000

152,846 

154,100 

28,494 

18,502 

30,226 

15,585 

199,842 

199,911 

Trade creditors are non-interest bearing and are normally settled within 30 to 60 day terms from invoice. Non trade 
payables and accruals are non-interest bearing.

Details regarding foreign exchange risk exposure are disclosed in note 26: financial risk management.

16. Borrowings

Unsecured financing

CURRENT BORROWINGS

Secured bank loan

Deferred borrowings costs

NON-CURRENT BORROWINGS

(a) Financing arrangements

The following lines of credit were available at the balance date:

Secured bank loan - multi currency

Secured multi-option revolving credit facilities

TOTAL FACILITIES

Secured bank loan - multi currency

Secured multi-option revolving credit facilities

USED AT THE REPORTING DATE

Secured bank loan - multi currency

Secured multi-option revolving credit facilities

UNUSED AT THE REPORTING DATE

CONSOLIDATED
2018 
$’000

2017
$’000

-

-

42,066

(601)

41,465

104

104

20,827 

(574)

20,253 

CONSOLIDATED
2018 
$’000

2017
$’000

40,000

20,000

60,000

37,066

15,152

52,218

2,934

4,848

7,782

40,000

20,000

60,000

20,827  

10,798  

31,625  

19,173  

9,202  

28,375  

The Group has secured financing arrangements with the Westpac Banking Corporation of $60.0 million. The facility 
expires in May 2022.

helloworldlimited.com.au(b) Secured liabilities and assets pledged as security

The total secured liabilities (current and non-current) are as follows:

Secured bank loan

(c) Set-off of assets and liabilities

CONSOLIDATED
2018 
$’000

2017
$’000

42,066

20,827

There are currently no contractual arrangements establishing a legal right to set-off assets and liabilities with any 
financial institutions.

(d) Fair values and risk exposures

Information about the carrying amounts and fair values of interest bearing liabilities, including exposure to interest rate 
and foreign currency changes, is provided in note 26: financial risk management.

79

17. Provisions

Employee benefits - annual leave

Employee benefits - long service leave

Lease make good

Straight line rent

Onerous lease contracts

Restructuring

Other

CURRENT PROVISIONS

Employee benefits - long service leave

Lease make good

Straight line rent

Onerous lease contracts

NON-CURRENT PROVISIONS

(a) Movement in provisions

CONSOLIDATED
2018 
$’000

2017
$’000

5,961

6,814

222

306

597

132

219

5,853

6,044

47

142

903 

790 

288 

14,251

14,067 

1,647

1,769

846

661

-

949

989

378 

3,154

4,085 

Movements in each class of provision (current and non-current) during the financial year, other than employee benefits, 
are set out below:

CONSOLIDATED

BALANCE AT 1 JULY 2016

Provisions charged to fixed assets

Provision charged/(released) to income statement

Payments made/transfers from provision

BALANCE AT 30 JUNE 2017

Current

Non-current

BALANCE AT 30 JUNE 2017

BALANCE AT 1 JULY 2017

Additions through business combinations

Provisions charged to fixed assets

Provision charged/(released) to income statement

Payments made/transfers from provision

BALANCE AT 30 JUNE 2018

Current

Non-current

BALANCE AT 30 JUNE 2018

Lease  
make good  
$’000

Restructuring 
$’000

Onerous 
lease 
contracts 
$’000

Straight  
line rent 
$’000

Other  
$’000

944 

592

(100)

(440)

996 

47

949

996 

996 

53

58

(47)

8

1,068

222

846

1,068

662 

-

444

(316)

790 

790

-

790 

832 

-

449

-

1,281 

903

378

942 

-

312

(123)

1,131 

142

989 

1,281 

1,131 

790 

1,281 

1,131 

-

-

(486)

(172)

132

132

-

132

71

-

253

(1,008)

597

597

-

597

-

-

(2)

(162)

967

306

661

967

223 

-

128

(63)

288 

288

- 

288 

288 

99

-

(86)

(82)

219

219

-

219

Total  
$’000

3,603 

592 

1,233

(942)

4,486 

2,170

2,316 

4,486 

4,486 

223

58

(368)

(1,416)

2,983

1,476

1,507

2,983

helloworldlimited.com.au(b) Nature and timing of provisions

(i)  Lease make good

A provision is recognised in respect of existing lease contracts for the estimated present value of expenditure required 
to complete dismantling and site restoration obligations under those contracts at balance date. Future dismantling and 
restoration costs are reviewed annually. Any changes are reflected in the present value of the lease make good provision 
at the end of the reporting period. 

The future lease make good costs capitalised and recognised as a provision are amortised. The effect of the unwinding 
of discounting the provision is recognised as a finance expense.

(ii)  Restructuring

Restructuring provisions are recognised as an expense when the Group has made a commitment to restructure a part of 
the business.  All payments are expected to be settled within the next accounting period.

(iii)  Onerous lease contracts

A provision for onerous lease contracts is recognised when the expected benefits to be derived by the Group from a 
contract are lower than the unavoidable cost of meeting its obligations under the contract. The provision is measured at 
the higher of, the present value of the expected cost of terminating the contract and the expected net cost of continuing 
the contract.

The provision represents the present value of the estimated costs, net of any sub-lease revenue, that will be incurred 
until the end of the lease terms where the obligation is expected to exceed the economic benefit to be received.

(iv)  Straight line rent

A provision for straight lining rent is recognised when the operating rental expense exceeds the amount paid. The rental 
payments are allocated to profit or loss in such a manner that the rent expense is recognised on a straight line basis over 
the lease term. 

(c) Amounts not expected to be settled within the next 12 months 

The Group does not expect all employees to take the full amount of accrued leave or require payment within the next  
12 months.

18. Deferred revenue

Deferred revenue

CONSOLIDATED
2018 
$’000

2017
$’000

79,612

75,736

The Group receives monies from customers prior to the travel booking finalisation, which is recorded in the statement 
of financial position as deferred revenue as at 30 June. The monies will be transferred out of deferred revenue and into 
trade creditors upon booking finalisation, to pay the suppliers for the travel products and services, with the commission 
element earned on these bookings reflected as revenue in the consolidated statement of profit or loss and other 
comprehensive income in the next financial year. Refer note 35: significant accounting policies for further details on 
deferred revenue.

81

19. Deferred tax liabilities

(a) Deferred tax liabilities

Accrued income

Indefinite life intangibles

Other

GROSS DEFERRED TAX LIABILITIES

Set-off of deferred tax assets and liabilities pursuant to set-off provisions 

NET DEFERRED TAX LIABILITIES

Deferred tax liabilities expected to be settled within 12 months

Deferred tax liabilities expected to be settled after more than 12 months

GROSS DEFERRED TAX LIABILITIES

(b) Movement in temporary differences during the year

CONSOLIDATED
2018 
$’000

2017
$’000

21,363

33,813

5,091

60,267

(19,978) 

40,289 

11,893

48,374

60,267

18,352

31,713

5,385

55,450  

(20,259)  

35,191  

10,189  

45,261  

55,450  

CONSOLIDATED

BALANCE AT 1 JULY 2016 

(Charged)/credited

- to profit or loss

Additions through business combinations

BALANCE AT 30 JUNE 2017

BALANCE AT 1 JULY 2017

(Charged)/credited

- to profit or loss

- to other comprehensive income

Additions through business combinations

BALANCE AT 30 JUNE 2018

20. Other liabilities

Lease incentives

OTHER CURRENT LIABILITIES

Lease incentives

Redemption liability (i)

Other non-current liabilities

OTHER NON-CURRENT LIABILITIES

Accrued 
income 
$’000

Property 
plant and 
equipment 
$’000

Indefinite 
life 
intangibles 
$’000

Other 
$’000

Total 
$’000

18,171

1,303

29,220

3,725

52,419

821

(640)

246

-

-

2,493

111

-

1,178

1,853

18,352 

1,549 

31,713 

3,836 

55,450 

18,352 

1,549 

31,713 

3,836 

55,450 

2,989

112

-

22

-

-

21,363

1,661

-

-

2,100

33,813

(508)

86

16

3,430

2,593

86

2,138

60,267

CONSOLIDATED
2018 
$’000

2017
$’000

807

807

994

7,200

320

8,514

809

809

1,689

-

490

2,179

(i) The redemption liability relates to the estimated consideration payable by Helloworld Travel for the remaining non-
controlling interest in Asia Escape Holidays. Refer note: 32 business acquisitions and disposals for more information.

helloworldlimited.com.au21. Issued capital

(a) Shares on issue

CONSOLIDATED

30 Jun 2018
Shares

30 Jun 2017
Shares

30 Jun 2018
$’000

30 Jun 2017
$’000

Issued capital – fully paid

119,797,576

116,938,418

408,708

395,264

Issued capital – issued, but not vested (i)

4,710,500

3,266,000

(213)

(183)

ISSUED CAPITAL

124,508,076

120,204,418

408,495

395,081

Holders of ordinary shares in Helloworld Travel are entitled to receive dividends as declared from time to time and are entitled 
to one vote per share at Helloworld Travel shareholders’ meetings. In the event of the winding up of Helloworld Travel, ordinary 
shareholders rank after creditors and are fully entitled to any proceeds on liquidation. Ordinary shares have no par value and 
Helloworld Travel does not have a limited amount of authorised capital.

(i) 

Issued capital – issued, but not vested

Issued, but not vested capital relates to shares that have been issued under the LTIP and the franchise loyalty plan which have 
not yet met their future vesting conditions.

(b) Movements in shares on issue

CONSOLIDATED

BALANCE

LTIP shares

LTIP shares

Share issue (i)

Franchise loyalty plan shares

Shares offered as consideration for the Cruise 
business acquisition 

Capital raising costs (i)

BALANCE

BALANCE

LTIP shares

LTIP shares

Forfeited franchise loyalty plan shares converted to  
fully paid capital (ii)

Shares offered as consideration for the ownership interest 
in Cooney Investments

Forfeited LTIP shares converted to fully paid capital (iii)

Franchise loyalty plan shares

Franchise loyalty plan shares

Forfeited franchise loyalty plan shares converted to  
fully paid capital (ii)

Shares offered as consideration for the Magellan  
Travel Group acquisition

LTIP shares

Shares offered as consideration for the ownership  
interest in Asia Escape Holidays

Capital raising costs

BALANCE

Note

Date

Number  
of Shares

$’000

33

33

33

32

33

33

11

33

33

32

33

32

1 July 2016

109,838,418

366,235

23 September 2016

14 October 2016

26 October 2016

20 December 2016

2,450,000 

150,000 

7,000,000 

666,000

28 February 2017

100,000

-

30 June 2017

120,204,418

-

-

29,750

-

406

(1,310)

395,081

1 July 2017

26 July 2017

30 August 2017

31 August 2017

21 September 2017

1 November 2017

24 November 2017

1 February 2018

6 February 2018

1 March 2018

1 April 2018

31 May 2018

120,204,418

395,081

350,000

500,000

-

73,395

-

30,000

32,750

-

2,427,649

700,000

189,864

-

-

-

58

320

690

-

-

24

11,500

-

888

(66)

30 June 2018

124,508,076

408,495

83

(i)  Share issue 

On 26 October 2016, Helloworld Travel issued 7,000,000 fully paid ordinary shares at a price of $4.25 per share to 
institutional investors, which amounted to gross proceeds of $29.8 million. Helloworld Travel incurred $1.1 million of 
capital raising costs for the issue of these shares, resulting in net cash proceeds of $28.7 million. The purpose of the 
capital raising was to fund the prior year 50% purchase of MTA and repay long term debt.

(ii)  Forfeited franchise loyalty plan shares converted to fully paid capital

During the current year, 13,000 and 5,250 shares relating to the franchise loyalty plan did not meet vesting conditions 
and were relinquished by the participants. These shares were subsequently sold on market at a share price of $4.45 and 
$4.50 respectively, amounting to $0.1 million.

(iii)  Forfeited LTIP shares converted to fully paid capital

During the current year, 150,000 shares relating to the LTIP did not meet vesting conditions and were relinquished by 
the participants. These shares were subsequently sold on market at a share price of $4.60, amounting to $0.7 million.

22. Reserves

Foreign currency translation reserve

Hedging reserve

Share based payments reserve

Redemption reserve

RESERVES

(a) Movements in reserves

CONSOLIDATED
2018 
$’000

2017 
$’000

2,627

1,639

4,660

(7,200)

1,726

3,802 

750 

2,598 

-

7,150

Movements in each class of reserve during the current and previous financial year are set out below:

CONSOLIDATED

BALANCE AT 1 JULY 2016 

Revaluation - gross

Revaluation - deferred tax

Foreign currency translation

Share based payment expense

Transfer of predecessor accounting reserve 
 to accumulated losses 

Foreign 
currency 
translation 
reserve 
$’000

4,814 

-

-

(1,012)

-

-

BALANCE AT 30 JUNE 2017

3,802 

750 

BALANCE AT 1 JULY 2017

Revaluation - gross

Revaluation - deferred tax

Foreign currency translation

Share based payment expense

Option for additional interest in subsidiary

3,802 

-

-

(1,175)

-

-

750 

1,259

(370)

-

-

-

BALANCE AT 30 JUNE 2018

2,627

1,639

Hedging 
reserve 
$’000

Predecessor 
accounting  
reserve 
$’000

Share based 
payments 
reserve 
$’000

Redemption
reserve 
$’000

451 

407 

(108)

-

-

-

156,400 

1,386 

-

-

-

-

(156,400)

-

-

-

-

-

-

-

-

-

-

-

1,212 

-

2,598 

2,598 

-

-

-

2,062

-

4,660

-

-

-

-

-

-

-

-

-

-

-

-

(7,200)

(7,200)

Total 
$’000

163,051 

407 

(108)

(1,012)

1,212 

(156,400)

7,150 

7,150 

1,259

(370)

(1,175)

2,062

(7,200)

1,726

helloworldlimited.com.au(b) Nature of reserves

(i)  Foreign currency translation reserve  

Exchange differences arising on translation of the foreign operations are taken to the foreign currency translation 
reserve, as described in note 35: significant accounting policies. The cumulative amount is reclassified to profit or loss 
when the net investment is disposed of.

(ii)  Hedging reserve  

The hedging reserve comprises the effective portion of the cumulative net change in the fair value of cash 
flow hedging instruments related to hedging transactions that have not yet occurred, as described in note 35: 
significant accounting policies. Amounts are reclassified to the consolidated statement of profit or loss and other 
comprehensive income when the associated hedge transaction affects profit and loss.

(iii)  Predecessor accounting reserve  

Historically, differences between the net assets acquired and the consideration provided in relation to common control 
transactions are recorded in the predecessor accounting reserve.

In the prior year, Group reviewed the nature of the historic predecessor accounting reserve and transferred the balance 
to accumulated losses.

(iv)  Share based payments reserve

The share based payments reserve is used to recognise the grant date fair value of incentive shares or performance 
rights issued to eligible employees with performance related conditions. In addition, the reserve records the fair value of 
franchise loyalty shares issued to eligible franchise network members with related conditions.

(v)  Redemption reserve

The redemption reserve relates to Helloworld Travel’s option to purchase the remaining non-controlling interest in 
Asia Escape Holidays. The Group has recognised a financial liability for the estimated amount payable. Refer note: 32 
business acquisitions and disposals for more information.

23. Accumulated losses

ACCUMULATED LOSSES AT THE BEGINNING OF THE FINANCIAL YEAR

(123,717)

(292,218)

Profit after income tax expense attributable to the owners of Helloworld Travel Limited

Dividends

Dividends associated with LTIP

Transfer of predecessor accounting reserve to accumulated losses

ACCUMULATED LOSSES AT THE END OF THE FINANCIAL YEAR

31,918

(18,168)

498

-

21,510 

(9,409)

-

156,400 

(109,469)

(123,717)

CONSOLIDATED
2018 
$’000

2017 
$’000 

85

24. Auditor’s remuneration

During the financial year the following fees were paid or payable for services provided by PricewaterhouseCoopers 
(PwC) Australia, the auditor of the company, its related practices and unrelated firms:

AUDIT SERVICES – PwC AUSTRALIA

Audit or review of the financial statements

OTHER SERVICES - PwC AUSTRALIA

Taxation services

Other services

TOTAL OTHER SERVICES – PwC AUSTRALIA

TOTAL SERVICES - PwC AUSTRALIA

NETWORK FIRMS OF PwC AUSTRALIA

Audit services 

Taxation services

Other services 

TOTAL SERVICES - NETWORK FIRMS OF PwC AUSTRALIA

NON-PwC AUDIT FIRMS

Audit services - unrelated firms

Taxation services

Other services

TOTAL SERVICES - NON-PwC AUDIT FIRMS

25.  Cash flow reconciliation

CONSOLIDATED
2018 
$

2017
$

852,500

954,580

185,263

283,232

468,495

135,252

302,970

438,222

1,320,995

1,392,802

193,832

195,223

81,086

66,838

61,520

19,568

341,756

276,311

61,015

16,488

5,429

82,932

53,978

7,313

9,797

71,088

(a) Reconciliation of profit after income tax to net cash from operating activities

PROFIT AFTER INCOME TAX EXPENSE FOR THE YEAR

Adjustments for:

Depreciation and amortisation expense

Share based payment expense

Profit on disposal of property, plant and equipment

Profit on disposal of investments

Impairment losses on trade receivables

Share of profit of associates accounted for using the equity method

Amortisation of borrowing costs

Change in operating assets and liabilities, net of effects from purchases of controlled entities:

(Increase)/decrease in trade and other receivables

Increase in derivative financial instruments

Decrease in inventories

Decrease in trade and other payables

(Decrease)/increase in deferred revenue

(Decrease)/increase in provisions

Decrease in other liabilities

Movements in tax balances

NET CASH FROM OPERATING ACTIVITIES

CONSOLIDATED
2018 
$’000

2017
$’000 

31,969

21,591 

17,320

21,076 

2,062

(83)

(139)

339

(1,509)

151

(2,935)

(2,270)

5

1,212 

(55) 

(429)

275

(859)

1,200

8,249

(727)

27

(12,209)

(17,336)

3,876

(747)

(820)

6,264

41,274

(9,600)

1,089

(1,272)

4,513

28,954 

helloworldlimited.com.au(b) Reconciliation of assets and liabilities arising from financing activities

The movements in assets and liabilities impacting financing activities are outlined below:

CONSOLIDATED

Cash flows

Non-cash

Balance 
at 30 June 
2017 
$’000

Proceeds/ 
(repayments)  
of borrowings 
$’000

Movement  
in related  
party loans 
$’000

Foreign 
exchange 
movement 
$’000

Balance 
at 30 June 
2018
$’000

Current borrowings - unsecured financing

Non-current borrowings - secured bank loan

Non-current receivables - loans to related parties

104

20,827

-

(104)

21,667

-

NET DEBT FROM FINANCING ACTIVITIES

20,931

21,563

-

-

(2,314)

(2,314)

-

(428)

-

(428)

-

42,066

(2,314)

39,752

26. Financial risk management

The Group’s principal financial instruments comprise of receivables, payables, cash, short-term deposits, borrowings 
and derivatives. Details of the significant accounting policies and methods adopted, including criteria for recognition, 
the basis of measurement and the basis on which income and expenses are recognised in respect of each class of 
financial asset, financial liability and equity instrument are disclosed in note 35: significant accounting policies.

Financial risk management is carried out under policies approved by the Board of Directors. The Group identifies, 
evaluates and hedges financial risks in close co-operation with the Group’s operating businesses. The Board of Directors 
set policies covering specific areas, such as liquidity risk, foreign exchange risk, interest rate risk, credit risk and the use 
of derivative financial instruments and non derivative financial instruments.

(a) Liquidity risk

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group’s 
approach to managing liquidity is to ensure, as far as possible, that it will always have sufficient liquidity to meet its 
liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage 
to the Group’s reputation.

Helloworld Travel manages short term liquidity risk by matching surplus and deficit cash flows throughout the Group. 
In addition, the Group ensures that there is further excess liquidity based on an ongoing assessment of the current 
operating environment, in the event that unexpected circumstances should arise.

Management monitors rolling forecasts of the Group’s liquidity reserves (comprising the undrawn facilities outlined 
in note 16: borrowings) and cash and cash equivalents (outlined in note 9: cash and cash equivalents) on the basis of 
expected cash flows. Financing arrangements, including details on the interest bearing liabilities and facilities and 
maturity dates, are contained in note 16: borrowings.

87

(i)  Maturities of financial liabilities

The tables below analyse the Group’s financial liabilities into relevant maturity groupings based on their contractual 
maturities for: 

•  all non-derivative financial liabilities; and
•  net and gross settled derivative financial instruments for which the contractual maturities are essential for an 

understanding of the timing of the cash flows.

The amounts disclosed in the table are the contractual undiscounted cash flows. Balances due within 12 months equal 
their carrying balances as the impact on discounting is not significant.

CONSOLIDATED - 2018

Contractual Cash flows

Carrying 
value 
$’000

Less than 
6 months 
$’000

6–12 
months 
$’000

1–2 
years 
$’000

2–3 
years 
$’000

3–4 
years 
$’000

4–5  
years 
$’000

More than  
5 years 
$’000

Total  
$’000 

NON-DERIVATIVE FINANCIAL INSTRUMENTS

Trade and other payables

199,842 197,322

2,520

Redemption liability (note 32)

Interest bearing liabilities – secured (i)

7,200

42,066

Bank guarantees and letter of credit

-

2,743

TOTAL

249,108 201,010

4,392

7,844

-

-

-

-

-

-

-

-

-

7,200

945

932

1,902

1,923 43,796

1,445

156

1,069

-

-

- 199,842

-

-

7,200

49,498

346

10,151

3,347

2,079 44,865

7,200

346 266,691

CONSOLIDATED - 2017

NON-DERIVATIVE FINANCIAL INSTRUMENTS

Contractual Cash flows

Carrying 
value 
$’000

Less than 
6 months 
$’000

6–12 
months 
$’000

1–2 
years 
$’000

2–3 
years 
$’000

3–4 
years 
$’000

4–5  
years 
$’000

More than  
5 years 
$’000

Total  
$’000 

Trade and other payables

199,911 199,911

-

-

-

-

-

Interest bearing liabilities – secured (i)

20,827

Interest bearing liabilities - unsecured

104

780

104

768

1,560

1,571

1,593 21,646

-

-

-

-

-

- 199,911

-

-

27,918

104

Bank guarantees and letter of credit

-

3,401

3,203

1,133

1,234

156

953

718

10,798

TOTAL

220,842 204,196

3,971

2,693

2,805

1,749 22,599

718 238,731

(i) Excludes deferred borrowing costs

helloworldlimited.com.au(b) Market risk

(i)  Foreign exchange risk 

The Group operates internationally and is exposed in its wholesale operations to foreign exchange risk arising from 
future cash flows relating to financial instruments denominated in a currency that is different to its local currency. 
Due to the nature of Helloworld Travel’s wholesale operations, revenue is earned in the wholesale businesses’ local 
currency, however the associated cost of sales is settled by Helloworld Travel based on quoted prices in the local 
currency of the supplier.

The risk is measured through a forecast of highly probably future purchases, with hedge contracts to purchase foreign 
currencies timed to mature when payments to suppliers are scheduled, in order to minimise the volatility of the 
Australian dollar cash flows.

The Board’s risk management policy is to hedge forecasted foreign currency cash flows in the wholesale businesses, 
within specific parameters using forward foreign exchange contracts and to not enter into, issue or hold derivative 
financial instruments for speculative trading purposes. As at 30 June 2018, all forecasted transactions were highly 
probable to occur and considered effective hedges in accordance with applicable accounting standards.

The New Zealand dollar denominated credit facility is expected to be repaid with receipts from New Zealand dollar 
denominated sales. The foreign currency exposure of this financial instrument has therefore not been hedged.

Derivatives

Helloworld Travel has entered into forward foreign exchange contracts to hedge forecasted foreign currency payables. As 
at 30 June 2018, the Group has the following derivative financial instruments:

CURRENT ASSETS

Forward foreign exchange contracts – cash flow hedges

TOTAL CURRENT DERIVATIVE FINANCIAL INSTRUMENT ASSETS

CURRENT LIABILITIES

Forward foreign exchange contracts – cash flow hedges

TOTAL CURRENT DERIVATIVE FINANCIAL INSTRUMENT LIABILITIES

CONSOLIDATED
2018 
$’000

2017 
$’000 

1,471

1,471

-

-

-

-

799

799

Derivatives are presented as current assets or liabilities as they are expected to be settled within 12 months after 
the end of the reporting date. The Group’s accounting policy for its cash flow hedges is set out in note 35: significant 
accounting policies.

89

Exposure

As at 30 June 2018, the Group’s net exposure to foreign currency risk is set out in the table below. The table includes 
the following:

•  foreign cash holdings as at year end;
•  receivables denominated in foreign currencies as at year end;
•  current trade payables and forward payment obligations in foreign currencies as at year end; and
•  foreign currency exchange contracts outstanding as at year end.

CURRENCY

USD

EUR

GBP

FJD

NZD

Other currencies

NET TOTAL FOREIGN CURRENCY EXPOSURE ASSET/(LIABILITY)

Sensitivity

CONSOLIDATED
2018 
$’000
AUD 
equivalent

2017 
$’000 
AUD 
equivalent

(2,028)

(1,140)

(395)

(1,935)

11,806

(4,155)

2,153

(2,175)

(1,397)

(436)

(2,872)

10,124

(4,668)

(1,424)

The following table summarises the impact of a 10% increase (strengthening of AUD) and decrease (weakening of 
AUD) in foreign exchange rates on the net profit in the statement of profit or loss and other comprehensive income. 
The sensitivity rate represents management’s assessment of the reasonable possible change in foreign exchange rates 
and is used when reporting foreign currency risk to key management personnel. The sensitivity analysis assumes hedge 
effectiveness as at 30 June 2018 and that all other variables including interest rates, remain constant.

10% increase (2017: 10%)

10% decrease (2017: 10%)

(ii) 

Interest rate risk

CONSOLIDATED 
Impact on net profit 
before tax

2018 
$’000

667

(816)

2017 
$’000

686

(838)

The Group’s interest rate risk arises from future cash flows relating to cash assets and cash borrowings with variable 
interest rates. Helloworld Travel does not hedge its exposure to fluctuations in future cash flows due to changes in 
market interest rates.

Helloworld Travel manages interest rate risk by ensuring that debt servicing costs are minimised and interest earned is 
maximised. This includes reviews undertaken, where required, to consider the restructuring of interest bearing debt, the 
possibility of repaying interest bearing debt and the level of investment of surplus cash in interest bearing accounts.

helloworldlimited.com.auExposure

As at 30 June 2018, the Group had term deposits amounting to $50.1 million (2017: $28.0 million) with an average 
interest rate of 3.1% per annum (2017: 2.3%). In addition, the Group had drawn down borrowings of $42.1 million (2017: 
$20.8 million) and other cash funds held in operational and foreign currency bank accounts with interest at market rates 
under normal commercial terms.

Sensitivity

The information below summarises the impact of a 100 basis points per annum increase and decrease in interest rates 
on the net profit in the statement of profit or loss and other comprehensive income. 

SHORT TERM DEPOSITS

Increase by 100 basis points (2017: 100 basis points)

Decrease by 100 basis points (2017: 100 basis points)

BORROWINGS

Increase by 100 basis points (2017: 100 basis points)

Decrease by 100 basis points (2017: 100 basis points)

(c) Credit risk 

CONSOLIDATED 
Impact on net profit 
before tax

2018 
$’000

500

(500)

(421)

421

2017 
$’000

280

(280)

(208)

208

The Group undertakes transactions with a large number of customers and other counterparties in various countries in 
accordance with Board approved policy. Credit risk arises from the possibility that a counterparty will default on its 
contractual obligation relating to cash and cash equivalents, trade and other receivables and favourable derivatives, 
resulting in financial loss to the Group. Credit risk is measured at fair value.

Risk management

The Group has credit risk associated with travel agents, airlines, industry settlement organisations and direct 
suppliers. The Group minimises credit risk through the application of stringent credit policies, regular monitoring and 
accreditation of travel agents through industry programs.

Where specific credit risk is identified with a counterparty, the Group requires pre-payment for services provided. A 
reservation for such a counterparty is not confirmed or ticketed prior to receiving payment in full.

Helloworld Travel’s most significant supplier is Qantas Airways Limited and its subsidiaries, details of these transactions 
are outlined in note 28: related party transactions.

Collateral is not held as security, nor is it the Group’s policy to transfer receivables to special purpose entities. 

Exposure 

The Group’s maximum exposure to credit risk is the fair value of the financial assets which is the carrying amount of the 
financial asset, net of any impairment losses and provisions.

91

The table below sets out the maximum exposure to credit risk as at 30 June:

Cash and cash equivalents

Trade and other receivables

Derivative financial instruments 

TOTAL CREDIT RISK EXPOSURE

Impaired trade receivables

CONSOLIDATED
2018 
$’000

2017 
$’000

203,528

133,104

1,471

338,103

198,070 

125,495 

-

323,565 

An allowance for impairment losses is made when there is objective evidence that a trade receivable is impaired. The 
amount of the allowance is measured as the difference between the carrying amount of the trade receivables and the 
estimated future cash flows expected to be received from the relevant debtors.

Refer to note 35: significant accounting policies for more information regarding the calculation of impairment losses.

The ageing of trade receivables identified as impaired at 30 June was:

Not past due

Past due 1 - 30 days

Past due 31 - 60 days

Past due 61 - 90 days

More than 90 days

TOTAL PROVISION FOR IMPAIRMENT OF RECEIVABLES

Movements in the provision for impairment of receivables are as follows:

BALANCE AT 1 JULY 

Acquisitions through business combinations

Additional provision recognised

Writeback of provision

Receivables written off during the year as uncollectable

Other

BALANCE AT 30 JUNE

The ageing of trade receivables net of impairment at 30 June was:

Neither past due nor impaired

Past due 1 - 30 days

Past due 31 - 60 days

Past due 61 - 90 days

More than 90 days

CONSOLIDATED
2018 
$’000

2017 
$’000

-

2

175

228

184

589

-

6

8

372

124

510

CONSOLIDATED
2018 
$’000

2017 
$’000

510

24

339

(209)

(64)

(11)

589

701 

- 

275 

(253) 

(113) 

(100) 

510 

CONSOLIDATED
2018 
$’000

2017 
$’000

48,464

9,141

3,996

1,677

1,743

48,485

10,703

3,455

2,148

1,211

TOTAL TRADE RECEIVABLES NET OF IMPAIRMENT

65,021

66,002

helloworldlimited.com.auAs at 30 June 2018, trade receivables of $16.6 million (2017: $17.5 million) were past due but not impaired. These relate 
to a number of independent counterparties for whom there is no recent history of default.

There are no significant other receivables, or other classes of receivables, that have been recognised that would 
otherwise, without negotiation, have been past due or impaired. It is expected that these amounts will be received when 
due. The Group does not hold any collateral in relation to these receivables.

(d) Net fair values

The net fair values of current cash and cash equivalents and non-interest bearing current financial assets and current 
financial liabilities approximate their carrying values due to their short maturity.

The fair values of interest bearing financial assets and liabilities, together with their carrying amounts in the statement 
of financial position, are as follows:

CONSOLIDATED

Interest bearing assets – non-current

TOTAL ASSETS

Interest bearing liabilities - current

Interest bearing liabilities – non-current

TOTAL LIABILITIES

(e) Fair value hierarchy

2018

2017

Carrying 
amount 
$’000

2,314

2,314

-

41,465

41,465

Net fair  
value  
$’000

2,314

2,314

-

42,066

42,066

Carrying  
amount 
$’000

Net fair  
value  
$’000

-

-

104

20,253

20,357

-

-

104

20,827

20,931

Certain judgements and estimates are made in determining the fair values of the financial instruments that are 
recognised and measured at fair value in the financial statements. To provide an indication about the reliability of the 
inputs used in determining fair value, the Group has classified its financial instruments into the three levels prescribed 
under the accounting standards.

The table below analyses financial instruments carried at fair value, by valuation method. 

CONSOLIDATED - 2018

Net derivative financial assets

TOTAL ASSETS

Contingent consideration (i)

Redemption liability (i)

TOTAL LIABILITIES

CONSOLIDATED - 2017

Net derivative financial liabilities

TOTAL LIABILITIES

Level 1
$’000

-

-

-

-

-

Level 1
$’000

-

-

Level 2
$’000

1,471

1,471

-

-

-

Level 2
$’000

799

799

Level 3
$’000

-

-

2,520

7,200

9,720

Level 3
$’000

-

-

Total
$’000

1,471

1,471

2,520

7,200

9,720

Total
$’000

799

799

(i) For the valuation inputs of the contingent consideration and redemption liability in relation to the acquisition of Asia 
Escape Holidays, refer note 32: business acquisitions and disposals for details.

There were no transfers between level 1, 2 and 3 for recurring fair value measurements during the year.

The Group’s policy is to recognise transfers into and transfers out of fair value hierarchy levels at the end of the 
reporting period.

93

The different levels have been defined as follows:

•  Level 1: fair value of instruments traded in active markets is based on quoted markets prices at the end of the 

reporting period. The quoted market price used for financial assets is the current bid price.

•  Level 2: fair value of instruments that are not traded in an active market is determined using valuation techniques 
which maximise the use of observable market data and rely as little as possible on entity specific estimates. If all 
significant inputs required to fair value an instrument are observable, the instrument is included in level 2. 

•  Level 3: if one or more of the significant inputs is not based on observable market data, the instrument is included 

in level 3.

(f) Capital Management

(i)  Capital Structure

The Board’s policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to 
sustain future development of the business.

The Board continually monitors the return on capital, the level of dividends to ordinary shareholders, cash flow 
generation and the debt to equity mix in determining its appropriate capital structure.

In order to maintain or adjust the capital structure, the Board’s considers the following:

•  potential repayment of debt obligations; 
•  future fixed asset investment;
•  funding of any future proposed acquisitions via either debt or equity instruments; and
•  the appropriate level of future dividends to ordinary shareholders to support investor returns.

There were no changes in the Group’s approach to capital management during the current year.

Neither the Company nor any of its subsidiaries are subject to externally imposed capital requirements.

(ii)  Loan covenants

Under the terms of the borrowing facility, the Group is required to comply with certain loan covenants. The Group has 
complied with these covenants throughout the current and prior year, with no breaches of loan covenants noted.

helloworldlimited.com.au27. Commitments and contingencies

LEASE COMMITMENTS - AS LESSEE

Future minimum lease payments for non-cancellable operating leases are payable as follows:

Within one year

One to five years

More than five years

TOTAL LEASE EXPENDITURE CONTRACTED FOR AT YEAR END

LEASE COMMITMENTS - AS LESSOR

Future minimum lease receipts are as follows:

Within one year

One to five years

TOTAL LEASE INCOME CONTRACTED FOR AT YEAR END

(a) Lease commitments - as lessee

CONSOLIDATED
2018 
$’000

2017 
$’000

10,316

13,473

1,509

25,298

11,961  

21,462  

2,066  

35,489  

463

753

1,216

452  

1,211  

1,663  

The Group predominantly leases commercial properties under non-cancellable operating leases. These leases have an 
average life of between 3 and 10 years and generally provide the Group with a right of renewal at which time all terms 
are renegotiated. There are no restrictions placed upon the lessee by entering into these leases.  The Group recognised 
rent expense of $9.6 million in the period (2017: $11.6 million).

(b) Lease commitments - as lessor

The Group recognised lease rental income of $0.6 million (2017: $0.9 million). Rental income is derived from the 
sublease of surplus office space and lease of one investment property.

(c) Guarantees

The Group has on issue bank guarantees and letters of credit as at 30 June 2018 totalling $10.2 million (2017: $10.8 
million). In addition, Helloworld Travel Limited has entered into a Deed of Cross Guarantee with certain Australian wholly 
owned controlled entities as outlined in note 30: parent entity information. 

(d) Contingencies

As at 30 June 2018, there are no significant contingent assets or contingent liabilities.

95

28. Related party transactions

(a) Subsidiaries 

Details relating to subsidiaries are included in note 29: particulars in relation to controlled entities.

(b) Ultimate and direct parent

Helloworld Travel Limited is the legal owner of the Group. Refer to note 30: parent entity information for further 
information.

(c) Associates and joint ventures 

Helloworld Travel undertake transactions with its associates and joint ventures. The list of associates and joint  
ventures held by Helloworld Travel are outlined in note 11: investments accounted for using the equity method.

(d) Entities with significant influence 

The following entities were considered to have significant influence over the Group during the year:

•  Andrew and Cinzia Burnes director related entities hold 35.4% (2017: 36.6%) of the ordinary shares of Helloworld 
Travel Limited following the FY16 merger with the AOT Group and its controlled entities. Andrew Burnes is the CEO 
and Managing Director of Helloworld Travel Limited and both are executive Board members of the Group.  Andrew and 
Cinzia Burnes are both Directors of Normanby Road Holdings Pty Ltd (ATF 179 Normanby Road Trust), which owns and 
leases to Helloworld Travel, the head office premises for the AOT Group operations. The rent charged in the current 
year for the commercial office premises, amounted to $1.2 million (2017: $1.2 million) and is included in part (f) as 
entities with significant influence over the Group.

•  Sintack Pty Ltd holds 17.7% (2017: 18.4%) of the ordinary shares of Helloworld Travel Limited and had one executive 
member, Peter Spathis on the Board until 16 November 2017. As a result, significant influence over Helloworld Travel 
ceased on 16 November 2017, in accordance with applicable accounting standards.

•  QH Tours Limited, a wholly owned subsidiary of Qantas Airways Limited, holds 17.1% (2017: 17.7%) of the ordinary 

shares of Helloworld Travel Limited and has an executive member, Andrew Finch on the Board.

(e) Key management personnel (KMP) compensation

Short term employee benefits

Long term employee benefits

Share based payment benefits

Post employment benefits

TOTAL KMP COMPENSATION

CONSOLIDATED
2018 
$

2017 
$

2,922,519

2,512,900

40,968

147,666

122,040

23,409

210,446

119,740

3,233,193

2,866,495

Detailed remuneration disclosures are provided in the remuneration report, contained within the Directors Report.

helloworldlimited.com.au(f) Transactions with related parties

The following trading transactions occurred with related parties:

(i)  Revenue derived from:

Associates and joint ventures

Entities with significant influence over the Group 

(ii)  Expenses incurred as a result of transactions with:

Associates and joint ventures

Entities with significant influence over the Group 

(iii)  Receivables as at 30 June: 

Associates and joint ventures

Entities with significant influence over the Group

(iv)  Payables as at 30 June:

Associates and joint ventures

Entities with significant influence over the Group

CONSOLIDATED
2018 
$’000

2017 
$’000

873

48,248

794

47,939

5,297

7,859

477

9,837

1,463

2,958

1,340

8,477

197

8,018

401

2,636

Terms and conditions of related party trading transactions

Sales to and purchases from related parties are made at arm’s length at normal market prices and on normal commercial 
terms. Related party trade receivables are non-interest bearing and are generally on 30 day terms from invoice. The 
Group settles related party trade payables according to the payment conditions confirmed by the supplier of services 
and are non-interest bearing and generally on 30 day terms from invoice.

The following loan transactions occurred with related parties:

(i) 

Interest revenue from:

Associates of the Group 

(ii)  Non-current loans as at 30 June:

Associates of the Group

Terms and conditions of related party transactions

CONSOLIDATED
2018 
$’000

2017 
$’000

102

2,314

-

-

During the current year, Helloworld Travel provided a five year loan to the owners of HTG and Cooney Investments Pty 
Ltd, amounting to $2.9 million.  The loans were partially repaid by the owners of $0.6 million in the current year.  The 
closing balance as at 30 June 2018 amounted to $2.3 million, which is reported as non current loans to related parties in 
the consolidated statement of financial position.  

The loans were provided to the owners of these related parties as part of Helloworld Travel’s acquisition of a minority 
interest shareholding, with the objective of assisting these businesses with their future strategic growth objectives. 
The loans are made on an arm’s length basis under normal commercial terms and conditions. The loans are secured by 
the assets of the respective businesses. Interest accrues daily and is invoiced on a quarterly basis on 30 day terms. The 
interest rate is based on the Australian Bank Bill swap reference plus a commercial mark up margin.

97

(g) Transactions with key management personnel (KMP)

During the current year, 500,000 (2017: 900,000) shares were issued and allocated to KMP under the loan funded LTIP.  
The details of the loan funded LTIP are included in note 33: share based payments.

In the current year, 500,000 shares were allocated to John Constable under the 1 April 2018 grant, with vesting date of 
31 December 2020. The shares were valued at the market value at the grant date of $4.67 per share.

In the prior year, 900,000 shares were allocated to three KMP members on the 1 July 2016 grant, with vesting date of 
30 June 2019.  The shares were valued at the market value at the grant date of $3.00 per share. Russell Carstensen 
resigned from Helloworld Travel during FY18 and his allocated 250,000 shares have been subsequently removed to be 
sold on market in FY19, as the shares did not meet the three year vesting conditions of the grant.

A loan is provided to each participant equal to the number of shares issued at market value, amounting to $2.3 million 
(2017: $2.7 million) for the KMP. As at 30 June 2018, the loan to the KMP amounts to $4.2 million (30 June 2017:  
$2.7 million).

The loan is interest free and non-recourse.  The loan is to be repaid to Helloworld Travel after vesting conditions are 
met and must be repaid on the earlier of, the sale of the shares or 10 years after grant date. If the shares fail to vest, 
the shares will be forfeited and the loan extinguished. During the vesting period, the shares receive dividends as per 
ordinary paid up shares. The dividends earned on the shares during the vesting period are offset against any future loan 
payable under the scheme until the loan is repaid.

Set out below is the summary of the shares and loan value with the KMP:

Year ended 30 June 2017

Number of Shares

Loan Value

Name

Role

M Burnett

Chief Financial Officer

R Carstensen Group GM - Corporate

S McKearney Group GM - New Zealand

Opening 
Balance

-

-

-

-

Granted

500,000

250,000

150,000

900,000

Removal  
as KMP

Closing 
Balance

Opening 
Balance Movement

Closing 
Balance

-

-

-

-

500,000 

250,000 

150,000 

900,000 

- 1,478,182  1,478,182 

-

-

739,071 

739,071 

443,443 

443,443 

- 2,660,696  2,660,696 

Year ended 30 June 2018

Number of Shares

Loan Value

Name

Role

M Burnett

Chief Financial Officer

R Carstensen Group GM - Corporate

Opening 
Balance

500,000 

250,000 

S McKearney Group GM - New Zealand

150,000 

J Constable

Group GM - Retail & 
Commercial

-   

500,000 

Granted

Removal  
as KMP

Closing 
Balance

Opening 
Balance Movement

Closing  
Balance

-   

-   

-   

-   

500,000 

1,478,182 

(56,826) 1,421,356 

(250,000)

-   

739,071 

(739,071)

-   

-   

-   

150,000 

443,443 

(17,036)

426,407 

500,000 

-    2,337,350  2,337,350 

900,000 

500,000 

(250,000) 1,150,000 

2,660,696  1,524,417  4,185,113 

The detailed KMP remuneration disclosures are provided in the Remuneration Report, contained within the  
Directors Report.

helloworldlimited.com.au29. Particulars in relation to controlled entities as at 30 June 2018

The consolidated financial statements incorporate the assets, liabilities and results of the following principal 
subsidiaries in accordance with the accounting policy described in note 35: significant accounting policies.  
The proportion of ownership interest shown in this table is equal to the proportion of voting power held. 

NAME

COUNTRY OF INCORPORATION

OWNERSHIP INTEREST
2017 
%

2018 
%

Helloworld Travel Limited 1, 2 
AOT Group Limited 2
Jetset Travelworld Network Pty Limited 2
Jetset Pty Limited 2
JTG Corporate Pty Limited 2
Helloworld Services Pty Limited 2
Helloworld Group Pty Limited 2
QBT Pty Limited 2

Qantas Holidays Limited
Travelworld Pty Limited 2
Retail Travel Investments Pty Limited 2
Harvey World Travel Group Pty Limited 2
Harvey World Travel Franchises Pty Limited 2
Travelscene Pty Limited 2 
Harvey World Travel International Pty Limited 2
Transonic Travel Pty Limited 2

Helloworld Travel Services (Australia) Pty Limited 

Travel Indochina Limited
Best Flights Pty Limited 2

Helloworld Travel Services (NZ) Limited 

Atlantic and Pacific Business Travel Limited

GP Holiday Shoppe Limited

Gullivers Pacific Limited

Harvey World Travel (2008) Ltd

Just Tickets Limited

United Travel Limited
Atlantic & Pacific Business Travel Pty Limited 2

Helloworld NZ Limited

Biztrav Limited
Aus STS Holdco II Pty Limited 2
Helloworld Travel Services Group Pty Limited 2
ACN 003 683 967 Pty Limited 2

Concorde International Travel Inc.

Helloworld Travel Services USA Inc.

Harvey Holidays Pty Limited

Travel Indochina Vietnam Co. Ltd

Travel Indochina Laos Co Limited
Helloworld Franchising Pty Limited 2
Helloworld Digital Pty Limited 2
Helloworld IP Pty Limited 2

Insider Journeys Limited

Helloworld Travel Services Holdings Pty Limited 2 
Sunlover Holidays Pty Limited 2

AOT Business Consulting (Shanghai) Limited

ATS Pacific Pty Limited 2
AOT Inbound Pty Limited 2

AOT New Zealand Limited

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

United Kingdom

Australia

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

New Zealand

Australia

New Zealand

New Zealand

Australia

Australia

Australia

United States of America

United States of America

Australia

Vietnam

Laos

Australia

Australia

Australia

United Kingdom

Australia

Australia

China

Australia

Australia

New Zealand

N/A

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

76.6%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

95.0%

70.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

N/A

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

76.6% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

95.0% 

70.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

99

NAME

COUNTRY OF INCORPORATION

Australian Travel Service (Pacific) Limited

New Zealand

Allied Tour Service (Pacific) Limited (Fiji) 

Great Sights (Fiji) Limited

Tourist Transport (Fiji) Limited

Coral Sun (Fiji) Limited

Sunlover Holidays Limited 

Pacific Leisure Group Limited 

Helloworld NZ Franchising Limited

Travel Brokers Limited
Pacific Spirit Travel Pty Limited 2
Pillowpoints Pty Limited 2

Travelpoint Pty Limited 2
AOT Retail Pty Limited 2
Australian Online Travel Pty Limited 2
HTG Australia Pty Limited 3

AOT India PVT LTD
Magellan Travel Pty Limited 2, 3
Luxury Getaways Pty Limited 2, 3
Flight Systems Pty Limited 2, 3
Skiddoo Pty Limited 2, 3
Skiddoo IT Pty Ltd 2, 3
Skiddoo Pte. Ltd 3
Skiddoo Philippines Inc. 3
Skiddoo Management Inc. 3
Keygate Holdings Pty Limited 3
Helloworld Travel Singapore Pte. Ltd 3

1. Helloworld Travel Limited

Fiji

Fiji

Fiji 

Fiji

New Zealand

New Zealand

New Zealand

New Zealand

Australia

Australia

Australia

Australia

Australia

Australia

India

Australia

Australia

Australia

Australia

Australia

Singapore

Philippines

Philippines

Australia

Singapore

OWNERSHIP INTEREST
2017 
%

2018  
%

100.0%

100.0%

60.0%

60.0%

60.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

25.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

100.0%

60.0%

100.0%

100.0%

100.0%

60.0% 

60.0% 

60.0% 

100.0% 

100.0% 

100.0% 

100.0%

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0% 

100.0%

-

-

-

-

-

-

-

-

-

-

Helloworld Travel Limited is the legal owner of the Group. Refer note 30: parent entity information for further details.

2. Deed of cross guarantee

These entities are included in the Deed of Cross Guarantee. Pursuant to ASIC Corporations (Wholly-owned Companies) 
Instrument 2016/785, these controlled entities are relieved from the Corporations Act 2001 requirements for 
preparation, audit and lodgement of financial statements.

3. Changes to controlled entities during the current year

During the current year, the following entities were acquired via a business acquisition:

•  On 1 March 2018, Helloworld Travel acquired the control of two trusts, named Magellan Travel Group Corporate Unit 
Trust and Magellan Travel Group Unit Trust, trading as the Magellan Travel Group. These trusts are winding down their 
operations and are expected to be deregistered in FY19.  In addition, a new company was incorporated by Helloworld 
Travel in A.C.N.623 441 814 Pty Ltd on 15 December 2017, which subsequently changed its name to Magellan Travel 
Pty Limited on 10 April 2018.  During the current year, the agents working within the Helloworld Travel Magellan retail 
network established trading arrangements with Magellan Travel Pty Limited. 

helloworldlimited.com.au•  On 16 April 2018, Helloworld Travel purchased 100% of Flight Systems Pty Limited (formerly known as Skiddoo 

Group Pty Limited) and its controlled entities consisting of:

- Skiddoo Pty Ltd 
- Skiddoo IT Pty Ltd 
- Skiddoo Pte Ltd (Singapore) 
- Skiddoo Philippines Inc. (Philippines) 
- Skiddoo Management Inc. (Philippines) 

•  On 31 May 2018, Helloworld Travel Limited purchased 60.0% of Keygate Holdings Pty Limited, trading as Asia 

Escape Holidays.

For further details on the acquisition of these controlled entities, refer note 32: business acquisition and disposals.

During the current year, the following legal entities were established:

•  On 3 April 2018, Helloworld Travel registered a new wholly owned entity based in Australia, named Luxury Getaways 

Pty Limited.  This entity is currently dormant.

•  On 2 May 2018, Helloworld Travel registered a new wholly owned entity based in Singapore, named Helloworld Travel 

Singapore Pte. Ltd. This entity is currently dormant.

On 31 August 2017, Helloworld Travel sold 75.0% of HTG Australia Pty Limited to Hunter Travel Group Pty Limited, 
retaining a 25.0% interest in the business. HTG Australia Pty Limited was the legal owner of the last 7 Australian 
company owned stores.  As a result, our 25.0% share in HTG Australia Pty Limited is recognised as an equity accounted 
investment, refer note 11: investments accounted for using the equity method for further details.

101

30. Parent entity information

The legal parent company of the Group is Helloworld Travel Limited. Set out below is the supplementary information 
about the parent entity.

(a) Results of parent entity

Summarised statement of profit or loss and other comprehensive income

Profit after income tax

TOTAL COMPREHENSIVE INCOME

Summarised statement of financial position

Total current assets

Total non-current assets

TOTAL ASSETS

Total current liabilities

Total non-current liabilities

TOTAL LIABILITIES

NET ASSETS 

EQUITY

Issued capital

Share based payments reserve

Accumulated losses

TOTAL EQUITY

PARENT

2018  
$’000

22,478

22,478

2017  
$’000

19,539  

19,539  

PARENT

2018  
$’000

75,730

255,018

330,748

7,560

-

7,560

2017  
$’000

54,122  

255,018

309,140  

6,090  

146

6,236  

323,188

302,904

565,428

4,560

552,014  

2,498  

(246,800)

(251,608)  

323,188

302,904  

(b) Parent entity guarantees in respect of debts of its subsidiaries

The legal parent Helloworld Travel Limited has entered into a Deed of Cross Guarantee with the effect that the Company 
guarantees debts in respect of its subsidiaries. Details of the Deed of Cross Guarantee and the subsidiaries subject to 
the deed are disclosed in note 31: deed of cross guarantee.

(c) Parent entity tax liabilities in respect of its subsidiaries

The parent entity has entered into a tax funding agreement with the effect that the Company guarantees tax liabilities 
of other entities in the tax consolidated group. As at 30 June 2018 the tax consolidated group had a tax payable of $7.6 
million (2017: $6.2 million).

(d) Parent entity contingencies

As at 30 June 2018, there are no significant contingent assets or contingent liabilities.

(e) Parent entity issued capital

The issued capital of the parent entity does not equal the issued capital of the consolidated Group due to reverse 
acquisition business combinations previously undertaken by the Group.

helloworldlimited.com.au31. Deed of cross guarantee

Pursuant to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785, the entities identified in note 29: 
particulars in relation to controlled entities are relieved from the Corporations Act 2001 requirements for preparation, 
audit and lodgement of financial statements and Directors’ reports.

Helloworld Travel has had a Deed of Cross Guarantee in place since 25 May 2007, which has been amended from time 
to time to add or remove entities. On 20 June 2018 a replacement Deed of Cross Guarantee was entered into which 
included the addition of certain wholly owned Australia controlled entities. The effect of the Deed is that Helloworld 
Travel Limited has guaranteed to pay any deficiency in the event of the winding up of the controlled entities or if they 
do not meet their obligations under the terms of overdrafts, loans, leases or other liabilities subject to guarantee. The 
controlled entities which are party to the Deed have also given a similar guarantee in the event Helloworld Travel Limited 
is wound up or if it does not meet its obligations under the terms of overdrafts, loans, leases or other liabilities subject 
to guarantee.

During the current year, the following entities were added into the Deed of Cross Guarantee:

•  ACN 003 683 967 Pty Ltd
•  AOT Retail Pty Ltd
•  Atlantic & Pacific Business Travel Pty Ltd
•  Flight Systems Pty Ltd
•  Harvey World Travel Franchises Pty Ltd
•  Luxury Getaways Pty Ltd
•  Magellan Travel Pty Ltd
•  Pacific Spirit Travel Pty Ltd
•  Pillowpoints Pty Ltd
•  Skiddoo Pty Ltd
•  Skiddoo IT Pty Ltd
•  Sunlover Holidays Pty Ltd
•  Travelpoint Pty Ltd

During the current year there were no entities removed from the Deed of Cross Guarantee.

The consolidated income statement and statement of financial position have been prepared in accordance with the 
accounting policy note 35: significant accounting policies comprising the Company and the controlled entities which 
are party to the Deed, after eliminating all transactions between parties to the Deed of Cross Guarantee and is set 
out below.

103

(a) Closed Group statement of profit or loss and other comprehensive income

REVENUE (i)

Employee benefits expenses

Advertising, selling and marketing expenses

Communication and technology expenses

Occupancy and rental expenses

Operating expenses (ii)

Profit on disposal of investments

Share of profit in associates accounted for using the equity method

EBITDA

Finance expense

Depreciation and amortisation expense

PROFIT/(LOSS) BEFORE INCOME TAX BENEFIT

Income tax benefit

PROFIT/(LOSS) AFTER INCOME TAX BENEFIT

OTHER COMPREHENSIVE INCOME

Change in fair value of cash flow hedge, net of tax

TOTAL COMPREHENSIVE PROFIT/(LOSS) FOR THE YEAR

CLOSED GROUP

2018 
$’000

2017 
$’000

125,135

116,372

(64,981)

(21,589)

(8,004)

(4,891)

(52,833)

(18,405)

(6,926)

(5,323)

(15,106)

(34,855)

139

74

10,777

(1,413)

(3,798)

5,566

5,025

429

-

(1,541)

(2,597)

(3,171)

(7,309)

5,058

10,591

(2,251)

-

3

10,591

(2,248)

(i) Revenue includes $20.7 million (2017: $24.0 million) in dividends received from Australian entities outside the 
Closed Group.

(ii) Operating expenses include $0.3 million (2017: $17.6 million) relating to debt forgiveness of intercompany loans 
with entities outside the Closed Group. 

(b) Closed Group summary of movement in accumulated losses

ACCUMULATED LOSSES AT THE BEGINNING OF THE FINANCIAL YEAR

Dividends

Dividends associated with LTIP

Profit/(loss) after income tax benefit

Retained earnings transferred in due to change in closed group

ACCUMULATED LOSSES AT THE END OF THE FINANCIAL YEAR

CLOSED GROUP

2018 
$’000

2017 
$’000

(201,427)

(189,767)

(18,168)

(9,409)

498

10,591

32,896

-

(2,251)

-

(175,610)

(201,427)

helloworldlimited.com.au(c) Closed Group statement of financial position as at 30 June

CURRENT ASSETS

Cash and cash equivalents

Trade and other receivables

Inventories

TOTAL CURRENT ASSETS

NON-CURRENT ASSETS

Trade and other receivables

Property, plant and equipment

Intangible assets

Deferred tax assets

Investments

TOTAL NON-CURRENT ASSETS

TOTAL ASSETS

CURRENT LIABILITIES

Trade and other payables

Borrowings

Provisions

Deferred revenue

Income tax payable

TOTAL CURRENT LIABILITIES

NON-CURRENT LIABILITIES

Borrowings

Deferred tax liabilities

Provisions

Other non-current liabilities 

TOTAL NON-CURRENT LIABILITIES

TOTAL LIABILITIES

NET ASSETS

EQUITY

Contributed equity

Reserves

Accumulated losses

TOTAL EQUITY

CLOSED GROUP

2018 
$’000

2017 
$’000

31,731

38,920

115

70,766

2,439

1,269

156,047

7,117

166,363

333,235

404,001

23,397

33,783

-

57,180

127

1,670

106,758

6,928

182,333

297,816

354,996

164,197

196,997

-

9,873

11,196

7,652

104

9,047

2,384

6,163

192,918

214,695

38,899

14,357

1,140

9,000

63,396

256,314

147,687

11,134

10,715

2,284

2,126

26,259

240,954

114,042

326,455

(3,158)

313,041

2,428

(175,610)

(201,427)

147,687

114,042

105

32. Business acquisitions and disposals

(a)  Summary of business acquisitions

During the current year, Helloworld Travel have undertaken several acquisitions with the net cash flow and total purchase 
consideration summarised below:

CONSOLIDATED - 2018

ACQUISITION OF CONTROLLED ENTITIES

Magellan

Flight Systems

Asia Escape Holidays

TOTAL ACQUISITION OF CONTROLLED ENTITIES

Acquisition of GO C&I business

TOTAL BUSINESS ACQUISITIONS

Net outflow/(inflow) 
of cash – investing 
activities 
$’000

Total  
purchase 
consideration 
$’000

19,439

402

(1,262)

18,579

697

19,276

32,470

1,400

5,408

39,278

697

39,975

The details of the acquisitions undertaken during the current year are outlined below:

(b) Acquisition of Magellan Travel Group (Magellan)

(i)  Summary of acquisition

On 1 March 2018, Helloworld Travel acquired the Magellan Travel Group. The acquisition included control over Magellan 
Travel Group Corporate Unit Trust and Magellan Travel Group Unit Trust. These two trusts will be wound up in the next 
financial year, with the operations being transferred to Magellan Travel Pty Limited, a wholly owned subsidiary of 
Helloworld Travel.

The acquisition of Magellan has increased Helloworld Travel’s Australia retail distribution businesses scale of 
operations, creating a separate sixth Australian retail network in the Group. The acquisition will enable the Magellan 
members to benefit from Helloworld Travel’s investment in technology and distribution strategies.

Details of the purchase consideration, net assets acquired and goodwill of Magellan are as follows:

Cash paid

Ordinary shares issued

PURCHASE CONSIDERATION

$’000

20,970

11,500

32,470

The $11.5 million of ordinary shares consists of 2,427,649 shares issued at a share price of $4.74 per share. The share 
price was based on the weighted average price of Helloworld Travel’s share price over the 30 days prior to acquisition 
and approximates fair value at the date of acquisition.

helloworldlimited.com.auThe provisional assets and liabilities recognised from the Magellan acquisition are as follows:

Cash and cash equivalents

Trade and other receivables

Property, plant and equipment

Intangible assets - software

Intangible assets - retail distribution system

Trade and other payables

Provisions

Deferred tax liabilities

NET ASSETS ACQUIRED (EXCLUDING GOODWILL)

Goodwill resulting from the acquisition

FAIR VALUE OF NET ASSETS ACQUIRED

$’000

1,531

798

38

45

7,000

(1,768)

(153)

(2,100)

5,391

27,079

32,470

The assets and liabilities of Magellan acquired by Helloworld Travel are recorded at fair value, resulting in goodwill of 
$27.1 million. The acquisition accounting was provisionally determined at 30 June 2018 and subsequent adjustments 
may arise within 12 months of the acquisition date to finalise the acquisition accounting including the final allocation to 
the separate identifiable intangible assets and the associated tax impact.

The goodwill is attributable to the experience of Magellan management and future revenue synergies expected to arise 
from the acquisition. It will not be deductible for tax purposes. The goodwill has been allocated to the Australia retail 
distribution operations cash generating unit.

(ii)  Purchase consideration – cash outflow

Cash paid

Cash and cash equivalents acquired from controlled entities

NET OUTFLOW OF CASH – INVESTING ACTIVITIES

$’000

(20,970)

1,531

(19,439)

(iii)  Revenue and profit before income tax expense contribution

From the date of the acquisition, 1 March 2018 to 30 June 2018 (4 month period), Magellan contributed revenue of $5.2 
million and net profit before income tax expense of $0.3 million to Helloworld Travel’s results.

If the date of the Magellan acquisition was 1 July 2017, the enlarged Group revenue and net profit before income tax 
expense for the year ended 30 June 2018 would have been $333.1 million and $47.1 million respectively. These results 
are based on the aggregation of Helloworld Travel’s and Magellan’s results.

(iv)  Acquisition related costs

Acquisition related costs of $0.6 million were incurred in the acquisition and are included in other expenses in 
the consolidated statement of profit or loss and other comprehensive income and in operating cash flows in the 
consolidated statement of cash flows.

107

(c) Acquisition of Flight Systems Pty Ltd and its controlled entities (Flight Systems)

(i)  Summary of acquisition

On 16 April 2018, Helloworld Travel acquired 100% of the share capital of Flights Systems Pty Ltd, a provider of web-
based flight booking technologies and operator of the skiddoo.com.au website.

The acquisition of Flight Systems provides Helloworld Travel with sophisticated website and flight distribution 
technologies, which will be incorporated into the Group’s existing IT platforms, strengthening Helloworld Travel’s 
business technology suite.

Details of the purchase consideration, net assets acquired and goodwill of Flight Systems are as follows:

Cash paid

PURCHASE CONSIDERATION

The provisional assets and liabilities recognised from the Flight Systems acquisition are as follows:

Cash and cash equivalents

Trade and other receivables

Property, plant and equipment

Intangible assets - software

Intangible assets - technology assets

Deferred tax assets

Trade and other payables

Provisions

Deferred tax liabilities

NET ASSETS ACQUIRED (EXCLUDING GOODWILL)

Goodwill resulting from the acquisition

FAIR VALUE OF NET ASSETS ACQUIRED

$’000

1,400

1,400

$’000

998

980

5

59

3,769

148

(5,046)

(370)

(38)

505

895

1,400

The assets and liabilities of Flight Systems acquired by Helloworld Travel are recorded at fair value for accounting 
purposes, resulting in goodwill of $0.9 million. The acquisition accounting was provisionally determined at 30 June 2018 
and subsequent adjustments may arise within 12 months of the acquisition date to finalise the acquisition accounting 
including the final allocation of the purchase price to the separate identifiable intangible assets and the impact of the 
Australian tax consolidation finalisation.

The goodwill is attributable to the experience of Flight Systems management and future profitability expected to arise 
from the acquisition. It will not be deductible for tax purposes. The goodwill has been allocated to the Australia retail 
distribution operations cash generating unit.

(ii)  Purchase consideration – cash outflow

Cash paid

Cash and cash equivalents acquired from controlled entities

NET OUTFLOW OF CASH – INVESTING ACTIVITIES

$’000

(1,400)

998

(402)

helloworldlimited.com.au(iii)   Revenue and profit before income tax expense contribution 

From the date of the acquisition, 16 April 2018 to 30 June 2018 (2.5 month period), Flight Systems contributed 

revenue of $0.6 million and net loss before income tax expense of $(0.1) million to Helloworld Travel’s results.

If the date of the Flight Systems acquisition was 1 July 2017, the enlarged Group revenue and net profit before income 
tax expense for the year ended 30 June 2018 would have been $330.4 million and $45.1 million respectively. These 

results are based on the aggregation of Helloworld Travel’s and Flight Systems’ results.  

(iv)  Acquisition related costs

Acquisition related costs of $0.2 million were incurred in the acquisition and are included in other expenses in 
the consolidated statement of profit or loss and other comprehensive income and in operating cash flows in the 
consolidated statement of cash flows.

(d) Acquisition of Keygate Holdings Pty Ltd (trading as Asia Escape Holidays)

(i)  Summary of acquisition

On 31 May 2018, Helloworld Travel acquired 60.0% of the share capital in Keygate Holdings Pty Ltd, trading as Asia 
Escape Holidays, a fast growing outbound travel wholesaler based in Perth specialising in 16 destinations through 
Asia, the Indian Ocean and the Pacific.

The acquisition of Asia Escape Holidays provides Helloworld Travel with additional products and services that 
complement the existing Helloworld Travel wholesale businesses in the Asia Pacific region. With demand for inclusive 
packages in the retail leisure market increasing, this gives Helloworld Travel the ability to offer and deliver a greater 
range of all-inclusive packages throughout the Asia Pacific region.

Details of the purchase consideration, net assets acquired and goodwill of Asia Escape Holidays are as follows:

Cash paid

Ordinary shares issued

Deferred contingent consideration

PURCHASE CONSIDERATION

$’000

2,000

888

2,520

5,408

The $0.9 million of ordinary shares consists of 189,864 shares issued at a share price of $4.68 per share. The share 
price was based on the weighted average price of Helloworld Travel’s share price over the 30 days prior to acquisition 
and approximates fair value at the date of acquisition.

The total purchase consideration of $5.4 million includes deferred contingent consideration calculated at $2.5 million. 
The contingent consideration is payable on 1 July 2019 and determined in accordance with the conditions of the sale 
and purchase contract. The deferred contingent consideration is based on Asia Escape Holidays’ FY19 expected 
performance that is in excess of the FY18 base result as a valuation multiple.

Helloworld Travel has undertaken a detailed review of Asia Escape Holidays’ FY19 results which was included in the 
Group board approved FY19 budget. Helloworld Travel expect the FY19 performance of Asia Escape Holidays to exceed 
FY18, resulting in a fair value contingent consideration of $2.5 million as at 30 June 2018.  The contingent consideration 
is included in note 15: trade and other payables.

109

The provisional assets and liabilities recognised from the Asia Escape Holidays acquisition are as follows:

Cash and cash equivalents

Trade and other receivables

Derivative financial instruments

Property, plant and equipment

Trade and other payables

Provisions

Deferred revenue

Income tax payable

Non-controlling interest

NET ASSETS ACQUIRED (EXCLUDING GOODWILL)

Goodwill resulting from the acquisition

FAIR VALUE OF NET ASSETS ACQUIRED

$’000

3,262

633

80

175

(1,740)

(157)

(2,088)

(121)

(18)

26

5,382

5,408

The assets and liabilities of Asia Escape Holidays acquired by Helloworld Travel are recorded at fair value for accounting 
purposes, resulting in goodwill of $5.4 million. The acquisition accounting was provisionally determined at 30 June 2018 
and subsequent adjustments may arise within 12 months of the acquisition date, including the allocation of the purchase 
price to separate identifiable intangible assets and the impact of tax finalisation.

The goodwill is attributable to the experience of Asia Escape Holidays management and the enlarged product and 
service offering that Helloworld Travel can now provide to its customers. It will not be deductible for tax purposes. The 
goodwill has been allocated to the Australian wholesale and inbound cash generating unit.

(ii)  Purchase consideration – cash inflow

Cash paid

Cash and cash equivalents acquired from controlled entities

NET INFLOW OF CASH – INVESTING ACTIVITIES

$’000

(2,000)

3,262

1,262

(iii)  Option to purchase 40% non-controlling interest

Helloworld Travel has a call option to buy the remaining 40.0% ownership interest in Asia Escape Holidays on 1 July 
2022. In addition, the non-controlling minority interest holder has a put option to sell the 40.0% ownership interest 
to Helloworld Travel at the same point in time. The mechanism for determining the purchase price of the remaining 
40.0% ownership was established in the signed sale and purchase agreement on 31 May 2018, which outlines that the 
consideration is set at the FY22 performance of Asia Escape Holidays as a valuation multiple.

Helloworld Travel has undertaken a review of Asia Escape Holidays forecast position and future expectations.  
Helloworld Travel expect the FY22 performance EBITDA of Asia Escape Holidays to be significantly more than current 
performance, resulting in a $7.2 million fair value assessment on this option. The financial liability in relation to the 
put option of the remaining non-controlling interest in Asia Escape Holidays has been recorded as a redemption 
liability in note 20: other liabilities and the potential future purchase of the remaining ownership interest recorded 
as a redemption reserve within equity. Any change in the fair value measurement of the redemption liability in future 
financial years will be recorded in the consolidated statement of profit or loss and other comprehensive income.

(iv)  Revenue and profit before income tax expense contribution

From the date of the acquisition, 31 May 2018 to 30 June 2018 (1 month), Asia Escape Holidays contributed revenue of 
$0.6 million and net profit before income tax expense of $0.1 million to Helloworld Travel’s results.

helloworldlimited.com.auIf the date of the Asia Escape Holidays acquisition was 1 July 2017, the enlarged Group revenue and net profit before 
income tax expense for the year ended 30 June 2018 would have been $332.1 million and $46.8 million respectively. 
These results are based on the aggregation of Helloworld Travel’s and Asia Escape Holidays’ results.

(v)  Acquisition related costs

Acquisition related costs of $0.1 million were incurred in the acquisition and are included in other expenses in 
the consolidated statement of profit or loss and other comprehensive income and in operating cash flows in the 
consolidated statement of cash flows.

(e) Acquisition of GO Conference & Incentive Management business (GO C&I)

On 1 April 2018, Helloworld Travel acquired Harris Group Ltd’s 50% beneficial interest in GO C&I, a New Zealand travel 
management business that arranges travel for groups, conferences and events. As a result, Helloworld Travel owns 
100% of the business, title and future profits.

The total consideration amounted to $1.2 million, comprising cash paid of $0.7 million and deferred cash consideration 
of $0.5 million payable in September 2018. Goodwill arising from the acquisition amounted to $0.7 million, which is not 
deductible for tax purposes and relates to future profitability expected to be derived. The goodwill has been allocated 
to the New Zealand CGU. Consideration relating to remuneration services of the previous owner is expensed to the 
consolidated statement of profit or loss and other comprehensive income.

(f) Acquisition of Cruise Factory, Seven Oceans Cruising, Cruise Abroad and 
Worldwide Cruise Centres

On 28 February 2017, Helloworld Travel completed its acquisition of Cruise Factory, Seven Oceans Cruising, Cruise 
Abroad and Worldwide Cruise Centres businesses (collectively referred to as the Cruise Businesses).

Cruise Factory is a cruise data provider specialising in providing access to a database of all major ocean and river cruise 
products worldwide including more than 20,000 itineraries, over 120 cruise lines, 450 Ocean and River cruise vessels 
and information on over 3,000 ports worldwide.

Seven Oceans and Cruise Abroad are wholesale cruise specialists providing cruise packaging and services to a wide 
range of agency groups including the affiliated network of Worldwide Cruise Centres.

Details of the purchase consideration, net assets acquired and goodwill of the Cruise Businesses are as follows:

Cash paid

Ordinary shares issued

PURCHASE CONSIDERATION

$’000

664

406

1,070

The fair value of the 100,000 shares issued as part of the consideration paid for the Cruise Businesses was based on the 
published share price on 28 February 2017 of $4.06 per share. 

The final assets and liabilities recognised from the Cruise Businesses acquisition are as follows:

Property, plant and equipment

Other assets

NET ASSETS ACQUIRED (EXCLUDING GOODWILL)

Goodwill resulting from the acquisition

FAIR VALUE OF NET ASSETS ACQUIRED

$’000

9

17

26

1,044

1,070

111

The goodwill is attributable to future revenue, profitability and cost synergies expected to arise from the acquisition. It 
was not deductible for tax purposes. The prior year acquisition was provisionally determined in FY17 and there were no 
changes to the acquisition accounting upon finalisation in FY18.

(g) Disposal in HTG Australia Pty Ltd

On 31 August 2017, Helloworld Travel sold 75.0% of the wholly owned subsidiary, HTG Australia Pty Ltd, which held 
seven company owned stores that were the only company owned stores in the Australian network, to Hunter Travel 

Group Pty Ltd (HTG). Helloworld Travel retained a 25.0% ownership interest in HTG Australia Pty Ltd. 

The disposed net assets formed part of the total consideration of $1.0 million for Helloworld Travel’s equity accounted 
investment in HTG. Refer note 11: investments accounted for using the equity method for further details. The direct 
management of the Australian company owned stores was not considered core to Helloworld Travel’s operations nor 
material to the consolidated results.

(h) Disposal of air representation business

On 23 January 2017, the Group disposed of its investment in its former air representation business, consisting of 
World Aviation Systems (Australia) Pty Limited, Global Aviation Services Pty Limited and Global Aviation Services 
(Australasia) Pty Limited. The consideration amounted to $0.5 million resulting in a profit before tax of $0.4 million in 
the prior year. The air representation business was not considered core to Helloworld Travel’s operations nor material to 
the consolidated results.

helloworldlimited.com.au33. Share based payments

(a) Long term incentive plan (LTIP)

Background 

The Board has previously approved the adoption of the LTIP with grants provided to key executives and senior leaders 
during the current and prior year. The overall objectives of the LTIP is to lock in key leaders for an extended period of 
time whilst at the same time incentivising them to generate superior returns for the Group.

The key criteria for the LTIP are as follows:

•  Shares granted under the LTIP are limited to key executives and senior leaders reporting to the CEO or senior leaders 
who are considered critical to the ongoing success of the Group. The CEO and Group General Manager, Wholesale and 
Inbound do not participate in the LTIP;

•  The threshold performance criteria is directly linked to total shareholder return (TSR) and provides reward on 
successful marked improvement of Helloworld Travel’s return to shareholders over the vesting period; and

•  The executive or senior leader will also need to meet individual KPIs as determined by the CEO and Board over the 

vesting period, with the achievement of these KPI’s at the sole discretion of the CEO and Board. 

Key attributes and valuation

The key attributes of the plan and grants provided since inception are:

Grant date

Vesting date

Number of shares issued

Issue and exercise price

50% vesting

100% vesting

Performance criteria

FY18 grants

FY17 grant

1 July 2017

1 July 2020

850,000

$3.81 per share

$5.50 share price

$6.50 share price

TSR and KPIs

1 April 2018

1 January 2021

700,000

$4.67 per share

$5.50 share price

$6.50 share price

TSR and KPIs

1 July 2016

1 July 2019

2,600,000

$3.00 per share

$4.50 share price

$5.50 share price

TSR and KPIs

A loan is given to the participant at grant date equal to the share value at the scheme commencement and the number of 
shares issued. The loan is repaid to the company after vesting conditions are met. The loan is non-recourse and interest 
free. A holding lock will be placed on the shares until the vesting date has been reached and the performance criteria has 
been assessed. Should the shares vest, they will be removed from the holding lock and issued to the eligible employee. If 
the shares fail to vest, then the shares will be forfeited and the loan extinguished.

The shares attract dividends as per ordinary paid up shares. The dividends earned will be offset against any future loan 
payable by the eligible employees under the scheme.

The fair value of the shares granted includes the loan instruments attached to the shares. The fair value was calculated 
in accordance with AASB 2: Share based payments. It has been determined using a version of the Black Scholes model 
incorporating a Monte Carlo simulation analysis to value the market-based performance conditions.

113

The fair value of the respective grants with key assumptions used in determining its value is outlined as follows:

Grant date

Vesting date

Fair value of instrument

The fair value incorporates:

Expected price volatility (i)

Expected dividend yield

Risk free interest rate

FY18 grants

FY17 grant

1 July 2017

1 July 2020

$0.78

1 April 2018

1 January 2021

$0.99

1 July 2016

1 July 2019

$0.77

35% to 45%

30% to 40%

35% to 45%

3.75%

2.41%

3.40%

2.50%

2.00%

1.78%

(i) The expected price volatility is based on the historic volatility, adjusted for any expected changes to future 
volatility due to publicly available information.

Financial summary 

During the current year, there were 1,550,000 (2017: 2,600,000) shares granted under the LTIP, summarised as below:

Year ended 30 June 2017

Number of shares

Start of 
performance 
period

End of 
performance 
period

Exercise  
price 

1-Jul-16

30-Jun-19

$3.00

Grant  
Date

1-Jul-16

TOTAL

Opening 
balance

Granted

Lapsed (i)

Vested and 
exercisable at 
end of the year 
(ii) 

Closing 
balance

-

-

2,600,000

2,600,000

-

-

2,600,000

2,600,000

-

-

Year ended 30 June 2018

Number of shares

Start of 
performance 
period

End of 
performance 
period

Exercise  
price 

Opening 
balance

Granted

Lapsed (i)

Vested and 
exercisable at 
end of the year 
(ii) 

Closing 
balance

1-Jul-16

30-Jun-19

$3.00

2,600,000

-

(150,000)

2,450,000

01-Jul-17

30-Jun-20

$3.8137

01-Apr-18

01-Apr-18

31-Dec-20

$4.6747

TOTAL

-

-

850,000

700,000

-

-

850,000

700,000

2,600,000

1,550,000

(150,000)

4,000,000

-

-

-

-

Grant  
Date

01-Jul-16

01-Jul-17

(i) During the current year, 150,000 (2017: nil) shares lapsed and were subsequently sold on market, reflecting the 
resignation of one executive.

(ii) No shares were vested or exercised during the current or prior year.  The shares issued under the LTIP are all 
currently in the three year vesting period as at 30 June 2018.

(b) Franchise loyalty shares

Background

Helloworld Travel has issued shares to franchisees, who had elected to participate in the franchise loyalty plan. The 
shares are issued for nil consideration and have the non-market condition of remaining with the Helloworld Travel 
network during the vesting period. If the franchisee leaves the Helloworld Travel network prior to the vesting date, the 
shares allocated to the respective franchisee will be forfeited. 

helloworldlimited.com.auAt the vesting date, franchisees which have satisfied the required conditions of the scheme will be issued with their 
allocated shares at nil consideration. All franchise loyalty shares rank equally in all respects with existing shares from 
the date of their issue. Dividends on these shares are payable to the respective franchisee during the vesting period as 
declared by the Group.

Key attributes and valuation

The key attributes of the plan and grants provided since inception are:

Grant date

Vesting date

Number of shares issued

Issue price

Vesting conditions

FY18 grants

24 November 2017

1 August 2019

30,000

1 February 2018

1 November 2018

32,750

$4.94 per share

$4.79 per share

FY17 grant

20 December 2016

1 November 2018

666,000

$3.75 per share

Non-market condition

Non-market condition

Non-market condition

The fair value of the shares issued under the franchise loyalty plan is based on the number of shares issued at grant 
date and the issue price. The issue price is the closing market price on the ASX at the date of issue. The fair value of the 
shares is amortised over the vesting period as a share based payment expense.

Financial summary 

During the current year, there were 62,750 (2017: 666,000) shares granted under the franchise loyalty plan, summarised 
as below: 

Year ended 30 June 2017

Number of shares

Grant  
Date

Start of 
performance 
period

End of 
performance 
period

Exercise  
price 

20-Dec-16

20-Dec-16

31-Oct-18

$0.00

TOTAL

Opening 
balance

Granted

Lapsed (i)

-

-

666,000

666,000

-

-

Vested and 
exercisable at 
end of the year 
(ii) 

-

-

Closing 
balance

666,000

666,000

Year ended 30 June 2018

Number of shares

Grant  
Date

Start of 
performance 
period

End of 
performance 
period

Exercise  
price 

20-Dec-16

20-Dec-16

31-Oct-18

24-Nov-17

24-Nov-17

31-Jul-19

1-Feb-18

1-Feb-18

31-Oct-18

$0.00

$0.00

$0.00

TOTAL

Opening 
balance

666,000

Granted

Lapsed (i)

Vested and 
exercisable at 
end of the year 
(ii) 

Closing 
balance

-

(18,250)

647,750

-

-

30,000

32,750

-

-

30,000

32,750

666,000

62,750

(18,250)

710,500

-

-

-

-

(i) During the current year, 18,250 (2017: nil) shares lapsed and were subsequently sold on market, reflecting certain 
franchisees leaving the Helloworld Travel network.

(ii) No shares were vested or exercised during the current or prior year.  The shares issued under the franchise loyalty 
plan are all currently in the vesting period as at 30 June 2018.

115

(c) Expenses arising from share based payment transactions

Total expenses arising from share based payment transactions recognised during the period are as follows:

Write back of lapsed performance rights under legacy incentive program

Share based payment expense under LTIP

Share based payment expense under franchise loyalty plan shares

TOTAL SHARE BASED PAYMENTS EXPENSE

CONSOLIDATED
2018 
$’000

2017 
$’000

-

616

1,446

2,062

(136)

667

681

1,212

The expense was taken to the share based payments reserve, which forms part of the reserves in the consolidated 
statement of financial position.

34. Events after the reporting period

No matter or circumstance has arisen since 30 June 2018 that has significantly affected, or may significantly affect the 
Group’s operations, the results of those operations, or the Group’s state of affairs in future financial years except for the 
following items:

Dividends 

On 21 August 2018, the Group declared a 11.0 cents per share fully franked final dividend. The dividend is to be paid on 
18 September 2018, with a record date of 3 September 2018. The final dividend distributed is expected to amount to 
$13.7 million based on the closing number of issued shares as at 30 June 2018 of 124,508,076. The dividend will be paid 
out of the 2018 financial year profits, but is not recognised as a liability as at 30 June 2018.

helloworldlimited.com.au35. Significant accounting policies

The principal accounting policies adopted in the preparation of the financial statements are set out below. These 
policies have been consistently applied to all the years presented, unless otherwise stated. 

(a) Principles of consolidation

The consolidated financial statements comprise the financial statements of Helloworld Travel Limited and its 
subsidiaries (referred to in this financial report as the Group) as at 30 June 2018 and for the year then ended.  

(i)  Subsidiaries 

Subsidiaries are all entities over which the Group has control. The Group controls an entity when the Group is exposed 
to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns 
through its power to direct the activities of the entity. Subsidiaries are fully consolidated from the date on which control 
is transferred to the Group. They are deconsolidated from the date that control ceases. 

Intercompany transactions, balances and unrealised gains on transactions between group companies are eliminated. 
Unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the transferred 
asset. Accounting policies of subsidiaries are consistent with the policies adopted by the Group.  

Non-controlling interests in the results and equity of subsidiaries are shown separately in the consolidated statement 
of profit or loss and other comprehensive income, consolidated statement of changes in equity and consolidated 
statement of financial position respectively.

(ii)  Associates

Associates are all entities over which the Group has significant influence but not control or joint control. This is 
generally the case where the Group holds between 20% and 50% of the voting rights.  Investments in associates are 
accounted for using the equity method of accounting after initially being recognised at cost.

Under the equity method of accounting, the investments are initially recognised at cost including acquisition related 
costs, that are adjusted thereafter to recognise the Group’s share of the post-acquisition profits or losses of the 
investee (in Group profit or loss) and the Group’s share of movements in other comprehensive income (OCI) of the 
investee (in Group OCI).  Dividends received or receivable from associates are recognised as a reduction in the 
carrying amount of the investment. 

When the Group’s share of losses in an associate equal or exceed its interest in the entity, including any other 
unsecured long-term receivables, the Group does not recognise further losses, unless it has incurred obligations or 
made payments on behalf of the associate.

Unrealised gains on transactions between the Group and its associates are eliminated to the extent of the Group’s 
interest in these entities.  Unrealised losses are also eliminated unless the transaction provides evidence of an 
impairment of the asset transferred. Accounting policies of associates are consistent with the policies adopted by 
the Group.

 The carrying amount of associates is tested for impairment in accordance with the policy described at note 35(l).

(iii)  Changes in ownership interests

The Group treats transactions with non-controlling interests that do not result in a loss of control as transactions with 
equity owners of the Group. A change in ownership interest results in an adjustment between the carrying amounts of 
the controlling and non-controlling interests to reflect their relative interests in the subsidiary. Any difference between 
the amount of the adjustment to non-controlling interests and any consideration paid or received is recognised in a 
separate reserve within equity attributable to owners of Helloworld Travel Limited. 

117

When the Group ceases to consolidate or equity account for an investment because of a loss of control or significant 
influence, any retained interest in the entity is remeasured to its fair value with the change in carrying amount 
recognised in profit or loss.  This fair value becomes the initial carrying amount for the purposes of subsequently 
accounting for the retained interest as an associate, joint venture or financial asset. In addition, any amounts previously 
recognised in OCI in respect of that entity are accounted for as if the Group had directly disposed of the related assets 
or liabilities. This may mean that amounts previously recognised in OCI are reclassified to profit or loss. 

If the ownership interest in an associate is reduced but significant influence is retained, only a proportionate share of 
the amounts previously recognised in OCI are reclassified to profit or loss where appropriate.

(b) Business combinations

The acquisition method of accounting is used to account for all business combinations, regardless of whether 
equity instruments or other assets are acquired.  The consideration transferred for the acquisition of a subsidiary 
comprises the:

•  fair values of the assets transferred;
•  liabilities incurred to the former owners of the acquired business;
•  equity interest issued by the Group;
•  fair value of any asset or liability resulting from a contingent consideration arrangement; and
•  fair value of any pre-existing equity interest in the subsidiary.

Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are, with limited 
exceptions, measured initially at their fair values at the acquisition date.  The Group recognises any non-controlling 
interest in the acquired entity on an acquisition by acquisition basis either at fair value or at the non-controlling 
interest’s proportionate share of the acquired entity’s net identifiable assets.

Acquisition related costs are expensed as incurred, except if related to the issue of debt or equity securities, in which 
case are recognised directly in equity.

Goodwill is recognised when there is an excess of, consideration transferred, any amount of any non-controlling interest 
in the acquired entity; and the acquisition date fair value of any previous equity interest in the acquired entity over the 
fair value of the net identifiable assets acquired. If those amounts are less than the fair value of the net identifiable 
assets of the business acquired, the difference is recognised directly in profit or loss as a bargain purchase.

Where settlement of any part of cash consideration is deferred, the amounts payable in the future are discounted to 
their present value as at the date of exchange. The discount rate used is the entity’s incremental borrowing rate, being 
the rate at which a similar borrowing could be obtained from an independent financier under comparable terms and 
conditions. 

Contingent consideration is classified as a financial liability and subsequently remeasured to fair value with changes in 
fair value recognised in profit or loss.

If the business combination is achieved in stages, the acquisition date carrying value of the acquirer’s previously held 
equity interest in the acquired entity is remeasured to fair value on the acquisition date. Any gains or losses arising from 
such re-measurement are recognised in profit or loss.

(c) Foreign currency translation

(i)  Transactions and balances

Foreign currency transactions are translated into the functional currency using the exchange rates at the date of the 
transactions.  Foreign exchange gains and losses resulting from the settlement of such transactions and from the 
translation of monetary assets and liabilities denominated in foreign currencies at year end exchange rates are generally 
recognised in profit or loss.  They are deferred in equity if they relate to qualifying cash flow hedges or are attributable 
to part of the net investment in a foreign operation.

helloworldlimited.com.auForeign exchange gains or losses that relate to borrowings are presented in the statement or profit or loss, within 
finance costs.  All other foreign exchange gains and losses are presented in the statement of profit or loss on a net basis 
within other income or other expenses.

Non-monetary items that are measured at fair value in a foreign currency are translated using the exchange rates at 
the date when the fair value was determined.  Translation differences on assets and liabilities carried at fair value are 
reported as part of the fair value gain or loss in profit or loss and OCI.

(ii) 

Investments in foreign operations 

The results and financial position of foreign operations that have a functional currency different from the presentation 
currency are translated into the presentation currency as follows:

•  assets and liabilities for each balance sheet presented are translated at the closing rate at the date of that 

balance sheet;

•  income and expenses for each statement of profit or loss and statement of comprehensive income are translated at 
the average exchange rates or the exchange rate at the date of the transaction if considered more appropriate; and

•  all resulting exchange differences are recognised in OCI.

On consolidation, exchange differences arising from the translation of any net investment in foreign entities and of 
borrowings are recognised in OCI.  When a foreign operation is sold or any borrowings forming part of the net investment 
are repaid, the associated exchange differences are reclassified to profit or loss, as part of the gain or loss on sale.

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities 
of the foreign operation and translated at the closing rate.

(d) Revenue recognition

The principal activities of the Group are those of acting as an agent for tour, travel and accommodation suppliers for 
which the Group earns service revenue, predominantly in the form of commissions, incentives and rebates. 

Revenue is recognised and measured at the fair value of the consideration received or receivable. Amounts disclosed 
as revenue are net of returns, trade allowances, rebates, agent commissions and amounts collected on behalf of third 
parties.  The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future 
economic benefits will flow to the entity and specific criteria have been met for each of the Group’s primary activities as 
outlined below:

(i)  Commission revenue

The Group receives at source commission from suppliers for the arrangement of travel, tours and travel related 
products. 

Revenue is recognised by the Group’s retail business for travel commissions at source when tickets, itineraries or 
travel documents are issued as the transaction is complete at this point.

The Group’s wholesale business work with hotels, transportation providers (air, rail and cruise) and attractions 
to purchase individual travel components from them at agreed rates. Those components are packaged into 
marketable holiday travel packages and tours for the travel leisure market to local and overseas destinations. The 
commission revenue recognised is the margin received between the arranged purchase price of travel products and 
the retail price of the holiday package, net of commissions paid to travel agents. Revenue is recognised at the point 
of issuing tickets, itineraries or travel documents as it is considered reasonable that the risk and rewards have 
sufficiently transferred. 

Revenue is recognised by the Group’s Inbound business in Australia, New Zealand and Fiji for the arrangement of 
airline tickets, tours and travel on the traveller’s tour or travel departure date due to this being the point at which 
revenue can be reliably measured.

119

The Group also receives commissions from sales of travel related products such as insurance and foreign currency 
purchasing services and incentives from suppliers.  These commissions are recognised as revenue on an accrual basis 
when they are earned and the amount can be reliably measured. 

The Group acts in the capacity of an agent rather than principal with the facilitation of the tour, travel or 
accommodation service. As a result, commission revenue is recognised as the net amount of commission received or 

receivable by the Group.

(ii)  Override commission revenue

The Group receives volume based override commissions from suppliers across the air, land and cruise travel products sold.  

The override commissions are calculated on a tiered earning rate, generally based on eligible departed travel sales (for air 
and cruise) or on commencement of hotel stay (for land), for the contracted period.  Each supplier has separate contractual 
agreements with the Group and the contractual rates, performance tiers and contract periods vary accordingly.

Override commission is calculated for the contract period, based on the value of eligible travel during the period at 
the expected contracted applicable override rates. Eligible travel for the financial year is calculated based on detailed 
booking information and is reviewed by management considering current and historical booking trends. To estimate the 
appropriate override rate to use in the calculation of the estimated override commission, the expected eligible travel sales 
for the contract period are estimated (based on actual sales, forecast bookings and historical trends) and compared to the 

contractual performance tiers.

(iii)  Travel management transaction and service fees

The Group’s travel management business charge customers a transaction fee when travel arrangements are booked 
through either the Group’s online system or using a travel management consultant. 

Transaction fees are levied in accordance with their contractually agreed rates for the type of product booked. Transaction 
and service fees are recognised as revenue at the time of ticketing, as this is the point at which it is probable that revenue 
will be received and can be measured reliably. Where amendments occur after the initial transaction, these are treated 
separately and additional transaction fees may be incurred.

(iv)  Other services

Contributions are received from suppliers to compensate the Group for costs incurred in relation to marketing campaigns 
and activities. These contributions are recognised as revenue when the associated advertising and marketing costs are 
incurred by the Group. 

Franchise, agency, service level arrangements and licence fees are recognised on a straight-line basis over the term of 
the agreement.

(e) Cash and cash equivalents 

Cash and cash equivalents include cash at bank and in hand and short term deposits that are readily convertible to 
known amounts of cash and which are subject to an insignificant risk of changes in value.  Interest income is earned on 
cash and term deposits and is recognised on an accrual basis in the statement of profit or loss.

Client cash includes monies paid to the Group by customers prior to travelling.

(f) Trade receivables  

Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the 
effective interest method, less provision for impairment.  Trade receivables are generally collected within 30 days.  
They are presented as current assets unless collection is not expected within 12 months from the reporting date.  Bad 
debts are written off as incurred.  Non-current receivables are carried at the present value of future net cash inflows 
expected to be received.   

helloworldlimited.com.auCollectability of trade receivables is reviewed on an ongoing basis at an operating unit level.  Individual debts that 
are known to be uncollectable are written off when identified.  An impairment provision is recognised when there 
is objective evidence that the Group will not be able to collect the receivable.  The amount of the impairment loss is 
the receivable carrying amount compared to the present value of the estimated future cash flows, discounted at the 
original effective interest rate. The amount of the impairment loss is recognised in profit or loss within other expenses. 
Subsequent recoveries of amounts previously written off are credited against other expenses in profit or loss.

(g) Accrued revenue

Accrued revenue relates to amounts owed to the Group at balance sheet date that has not yet been invoiced to the 
customer or received as cash from the customer. The Group’s accrued income mainly relates to the estimate of override 
commission revenue being earned during the respective customer contract period but not yet invoiced at balance date. 
Refer note 35(d)(ii) for further details on revenue recognition for override commission revenue. In addition, accrued 
revenue includes commission revenue earned, but not yet invoiced from the passage of time.

(h) Prepayments

Prepayments consist of travel products purchased prior to revenue recognition of the associated travel booking and 
prepaid operating expenditure. 

(i) Investment property

Investment property is held for long term rental yields and is not occupied by the Group. Investment property is initially 
measured at cost and subsequently at fair value with any change therein recognised in profit or loss.

The measurement of fair value of investment property reflects, among other things, rental income from current 
leases and other assumptions that market participants would use when pricing the investment property under current 
market conditions.

Rental income is derived from the leasing of investment property under long term operating leases and is recognised as 
revenue on a straight-line basis over the term of the lease. 

(j) Property, plant and equipment 

Property, plant and equipment is measured at cost less accumulated depreciation and any accumulated impairment 
losses.  Any gain or loss on disposal of an item of property, plant and equipment is recognised in profit or loss. 

Depreciation is calculated to allocate the cost of items of property, plant and equipment (less their estimated 
residual values) using the straight-line method over their estimated useful lives and is recognised in profit or 
loss.  Leasehold improvements are depreciated over the shorter of the lease term or their useful lives unless it is 
reasonably certain that the Group will obtain ownership by the end of the lease term or extend the initial lease term.  
Land is not depreciated.

The estimated useful lives of property, plant and equipment for current and comparative periods are as follows: 

•  Freehold buildings 
•  Office equipment 
•  Leasehold improvements  

40 years
2.5 to 10 years
5 to 10 years

Depreciation methods, useful lives and residual values are reviewed at each reporting date and adjusted if appropriate.

121

(k) Intangible assets 

(i)  Goodwill

Goodwill on acquisition of subsidiaries is included in intangible assets and the goodwill measurement policy is outlined 
in note 35(b). Goodwill is not amortised but tested for impairment annually, or more frequently if events or changes in 
circumstances indicate that it might be impaired and is carried at cost less accumulated impairment losses.  Gains and 
losses on the disposal of an entity include the carrying amount of goodwill relating to the entity sold.

Goodwill is allocated to cash-generating units (CGUs) for impairment testing purposes.  The allocation is made to those 
CGUs or groups of CGUs that are expected to benefit from the business combination in which the goodwill arose.  

(ii) Other intangible assets

Intangible assets acquired separately or in a business combination are initially measured at cost. The cost of an 
intangible asset acquired in a business combination is its fair value as at the date of acquisition. Following initial 
recognition, intangible assets are carried at cost less any accumulated amortisation and any accumulated impairment 
losses (where applicable). The useful lives of intangible assets are assessed to be either finite or indefinite. 

The following intangible assets are considered finite life intangible assets. They are amortised using the straight-line 
method over the following periods:

•  Supplier agreements  
•  Brand names and trademarks  
•  Software, website and other assets 

6 to 8 years
7 to 20 years
2.5 to 10 years

Included in the software, website and other assets class is the intangible technology asset acquired as part of the Flight 
Systems acquisition. The asset relates to the technology developed for its travel booking system and related flight 
distribution systems that enables customers to access travel related products via its website and software systems.  
The asset is amortised over 10 years.

Amounts paid for the development of software and website intangible assets are capitalised only when it is probable 
the future economic benefits of the project will flow to the Group. Costs capitalised include external direct costs of 
materials and service, and direct payroll and payroll related costs of employees’ time spent on the project. 

Intangible assets with finite lives are tested for impairment whenever there is an indication that the intangible asset 
may be impaired. The amortisation period and the amortisation method for intangible assets with a finite useful life are 
reviewed at least at each financial year end. 

Retail distribution systems and agent network assets are considered indefinite life intangible assets. Intangible 
assets with indefinite useful lives are not amortised but are tested for impairment annually on an individual basis. The 
indefinite life assumption of an intangible asset is reviewed each reporting period to determine whether the indefinite 
life assessment continues to be supportable. If not, the change in the useful life assessment from indefinite to finite is 
accounted for as a change in an accounting estimate and is applied prospectively.

(l) Investment and other financial assets

Investments are categorised as financial assets at fair value through profit or loss. Other financial assets are 
categorised as financial assets at fair value through profit or loss, or loans and receivables as appropriate. 
The classification depends on the purpose for which the investments were acquired. Classification is re-evaluated at 
each financial year end, but there are restrictions on reclassifying to other categories. 

When financial assets are recognised initially, in the case of assets not at fair value through profit or loss, they are 
measure at fair value plus directly attributable transaction costs.

helloworldlimited.com.auPurchases and sales of financial assets are recognised on the trade date, that is, the date that the Group commits 
to purchase or sell the asset.  Financial assets are de-recognised when the right to receive cash flows from the 
financial assets has expired or been transferred and the Group has transferred substantially all the risks and  
rewards of ownership.

(m) Impairment of assets 

Goodwill and intangible assets that have an indefinite useful life are not subject to amortisation and are tested annually 
for impairment, or more frequently if events or changes in circumstances indicate that they might be impaired.  Other 
assets including property, plant and equipment, are tested for impairment whenever events or changes in circumstances 
indicate that the carrying amount may not be recoverable. 

An impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. 
The recoverable amount is the higher of an asset’s fair value less costs of disposal and value in use. For the purposes of 
assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash inflows 
which are largely independent of the cash inflows from other assets or CGUs. Non-financial assets, other than goodwill, 
that were impaired are reviewed for possible reversal of the impairment at the end of each reporting period.  

(n) Trade and other payables

Trade and other payables represent liabilities for goods and services provided to the Group prior to the end of the 
financial year which are unpaid. They include amounts owing to participating retail travel agents under the Group’s 
incentive program, reported within selling expenses in the statement of profit or loss and OCI, which is assessed based 
on the volume of completed sales made with designated preferred suppliers of the Group.  

Trade and other payables are unsecured and are usually paid within 30 to 60 days of recognition.  Trade and other 
payables are presented as current liabilities unless payment is not due within 12 months after the reporting period.  
They are recognised initially at their fair value and subsequently measured at their amortised cost. 

(o) Leases 

Leases in which a significant portion of the risks and rewards of ownership are not transferred to the Group as lessees 
are classified as operating leases. Payments made under operating lease payments (net of any incentives received from 
the lessor) are recognised in profit or loss on a straight-line basis over the term of the lease.  Operating lease incentives 
are recognised as a liability when received and subsequently recognised as a reduction in the rental expense over the 
lease term.

Lease income from operating leases where the Group is a lessor is recognised in income on a straight-line basis over the 
lease term. 

Leases in which substantially all the risks and benefits incidental to ownership of the leased items are transferred to the 
Group are classified as finance leases. The Group currently has not entered any finance leases.

(p) Employee benefits 

(i) Short term employee benefits

Liabilities for wages and salaries, short term bonuses and annual leave (that are expected to be settled wholly within 
12 months after the end of the period in which the employees render the related service) are recognised in respect of 
employees’ services up to the end of the reporting period and are measured at the amounts expected to be paid when 
the liabilities are settled. The annual leave liability is presented as current employee benefit obligations in the balance 
sheet. All other short-term employee benefit obligations are presented as payables.

123

(ii) Long term employee benefits

The liability for long service leave is not expected to be settled wholly within 12 months after the end of the period 
in which the employees render the related service. It is therefore measured as the present value of expected future 
payments to be made in respect of services provided by employees up to the end of the reporting period. The fair 
value of long term employee benefits is determined using the expected future wage and salary levels, experience of 
employee departures and periods of service. Expected future payments are discounted using market yields at the 
end of the reporting period of high quality corporate bonds that match, as closely as possible, the estimated future 
cash outflows. Re-measurement from experience adjustments and changes in actuarial assumptions are recognised in 
profit or loss.

The obligations are presented as current liabilities in the balance sheet if the entity does not have an unconditional 
right to defer settlement for at least 12 months after the reporting date, regardless of when the actual settlement is 
expected to occur.

(iii) Share based payments

Share based compensation benefits are provided in the form of loan funded share instruments (long term incentive 
plan) to employees and a deferred share scheme (franchise loyalty plan) to franchisees.  Information relating to these 
schemes is set out in note 33: share based payments. 

The fair value of the share based payments for the LTIP and the franchise loyalty plan are recognised as an employee 
benefits expense or operating cost respectively with a corresponding increase in equity in the share based payment 
reserve. The total amount to be expensed is determined by reference to the fair value of the instrument granted  
as follows:

•  including any market performance conditions such as share price;
•  excluding the impact of any service and non-market performance vesting conditions such as employees achieving 

certain KPIs; and

•  including the impact of any non-vesting conditions.

The total expense is recognised over the vesting period, which is the period over which all the specified vesting 
conditions are to be satisfied. At the end of each period, the Group revises its estimates of the number of instruments 
that are expected to vest based on the non-market vesting conditions and service conditions. It recognises the impact of 
the revision to the original estimates, if any, in profit or loss, with a corresponding adjustment to equity.

When the instrument vests, the Company releases the appropriate amounts of shares to the employee or franchisee. 
The proceeds received (if any) net of any directly attributable transactions costs are credited directly to equity.

(iv) Defined contribution plans

The Group pays contributions to publicly or privately administered pension insurance plans on a mandatory, contractual 
or voluntary basis.  The Group has no further payment obligations once the contributions have been paid. The 
contributions are recognised as employee benefit expense when they are due. Prepaid contributions are recognised as 
an asset to the extent that a cash refund or reduction in future payments is available.

(v) Termination benefits

Termination benefits are expensed at the earlier of when the Group is demonstrably committed to either terminating 
the employment of current employees according to a detailed formal plan without possibility of withdrawal or to 
providing termination benefits from an offer made to encourage voluntary redundancy.  Benefits falling due more than 
12 months after the end of the reporting period are discounted to present value.

helloworldlimited.com.au(q) Provisions 

Provisions are recognised when the Group has a present legal or constructive obligation arising from past events, it is 
probable that an outflow of resources will be required to settle the obligation and the amount can be reliably estimated. 
Provisions are not recognised for future operating losses.  Where there are a number of similar obligations, the 
likelihood that an outflow will be required in settlement is determined by considering the class of obligations as a whole. 
A provision is recognised even if the likelihood of an outflow with respect to any one item included in the same class of 
obligations may be small.

Provisions are measured at the present value of management’s best estimate of the expenditure required to settle the 
present obligation at the end of the reporting period.  The discount rate used to determine the present value is a pre-tax 
rate that reflects current market assessments of the time value of money and the risks specific to the liability. The 
increase in the provision due to the passage of time is recognised as finance expense. 

The nature and timing of provisions held by Helloworld Travel are outlined in note 17: provisions.

Dividends are only recognised in the financial year in which the dividend is paid as the decision to pay a dividend may be 
revoked by the Board at any time before payment.

(r) Deferred revenue

The Group receives monies from customers prior to the travel booking finalisation, which are recorded in the statement 
of financial position as deferred revenue.

At the end of each financial year, the amount recorded on the balance sheet consists of monies that Helloworld Travel 
will pay its suppliers for the purchase of travel products in the next financial year and the revenue commission that will 
be earned in future.  The revenue commission from these transactions will be released to the consolidated statement of 
profit or loss and OCI in the next financial year in accordance with the revenue recognition policy outlined in note 35(d).

(s) Financial liabilities (redemption liability)

As part of the acquisition of Asia Escape Holidays, the Group has entered a put and call option (redemption liability) 
to purchase the remaining 40.0% ownership interest in the future. The Group has classified the liability as a financial 
liability designated at fair value through profit and loss. The financial liability is initially recognised at fair value with a 
corresponding debit made to the redemption reserve within equity.

All subsequent changes in the carrying value of the financial liability that result from the re-measurement of its fair 
value are recognised in the consolidated statement of profit or loss and OCI. The Group will derecognise the financial 
liability when the obligation is either exercised, cancelled or expired.

(t) Borrowings

Borrowings are initially recognised at fair value, net of transaction costs incurred. Borrowings are subsequently 
measured at amortised cost. Any difference between the proceeds (net of transaction costs) and the redemption 
amount is recognised in profit or loss over the period of the borrowings using the effective interest method. 

Establishment fees of the loan facilities are recognised as borrowing costs of the loan as the facility has been drawn 
down.  The establishment fees are netted against the borrowings and amortised on a straight line basis over the term 
of the facility.  As a result, finance expense in the consolidated statement of profit or loss consists of interest expense 
recorded on an accrual basis and the unwinding of the deferred borrowing costs.

Borrowings are removed from the balance sheet when the obligation specified in the contract is discharged, cancelled or 
expired. The difference between the carrying amount of a financial liability that has been extinguished or transferred to 
another party and the consideration paid, including any non-cash assets transferred or liabilities assumed, is recognised 
in the consolidated statement of profit or loss.

125

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the 
liability for at least 12 months after the reporting period.

(u) Derivatives and hedging activities 

The Group holds derivative financial instruments to hedge its foreign currency exposures.

Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently 
remeasured to their fair value at the end of each reporting period. The accounting for subsequent changes in fair value 
depends on whether the derivative is designated as a hedging instrument, and if so, the nature of the item being hedged. 
The Group designates certain derivatives as a hedge of its foreign currency exposures.

The Group documents at the inception of the hedging transaction the relationship between the hedging instruments and 
hedged items, as well as its risk management objective and strategy for undertaking various hedge transactions.  The 
Group also documents its assessment, both at hedge inception and on an ongoing basis, of whether the derivatives that 
are used in hedging transactions have been and will continue to be highly effective in offsetting changes in cash flows of 
hedged items. 

Cash flow hedges

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges are 
recognised in OCI and accumulated in reserves in equity. The gain or loss relating to the ineffective portion is recognised 
immediately in the consolidated statement of profit or loss.

Amounts accumulated in equity are reclassified to profit or loss in the periods when the hedged item affects profit or 
loss. When the hedged item is a non-financial asset, the amount recognised in OCI is transferred to the carrying amount 
of the asset when the asset is recognised.  When a hedging instrument expires or is sold or terminated, or when a hedge 
no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in equity at that time remains 
in equity and is recognised when the forecast transaction is ultimately recognised in profit or loss.  When a forecast 
transaction is no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately 
reclassified to profit or loss.

(v) Income tax

Income tax expense or credit for the period is the tax payable on the current period’s taxable income based on the 
applicable income tax rate for each jurisdiction adjusted by changes in deferred tax assets and liabilities attributable 
to temporary differences and to unused tax losses.

The current income tax charge is calculated on the tax laws enacted or substantively enacted at the end of the 
reporting period in the countries where the company’s subsidiaries and associates operate and generate taxable 
income. Management periodically evaluates positions taken in tax returns with respect to situations in which 
applicable tax regulation is subject to interpretation. It establishes provisions where appropriate on the amounts 
expected to be paid to the tax authorities.

Deferred income tax is provided in full, using the liability method, on temporary differences arising between tax 
bases of assets and liabilities and their carrying amounts in the consolidated financial statements.  However, deferred 
tax liabilities are not recognised if they arise from the initial recognition of goodwill. Deferred income tax is also 
not accounted for if it arises from initial recognition of an asset or liability in a transaction other than a business 
combination that at the time of the transaction affects neither accounting nor taxable profit or loss.  Deferred 
income tax is determined using tax rates (and laws) that have been enacted or substantively enacted by the end of the 
reporting period and are expected to apply when the related deferred tax asset is realised or the deferred income tax 
liability is settled.

The deferred tax liability in relation to investment property that is measured at fair value is determined assuming the 
property will be recovered entirely through sale.

helloworldlimited.com.auDeferred tax assets are recognised only if it is probable that future taxable amounts will be available to utilise those 
temporary differences and losses.  Deferred tax liabilities and assets are not recognised for temporary differences 
between the carrying amount and tax bases of investments in foreign operations where the company is able to control 
the timing of the reversal of the temporary differences and it is probable that the differences will not reverse in the 
foreseeable future.

Deferred tax assets and liabilities are offset where there is a legally enforceable right to offset current tax assets 
and liabilities and when the deferred tax balances relate to the same taxation authority. Current tax assets and tax 
liabilities are offset where the entity has a legally enforceable right to offset and intends either to settle on a net 
basis, or to realise the asset and settle the liability simultaneously.

Current and deferred tax is recognised in profit or loss, except to the extent that it relates to items recognised in OCI 
or directly in equity. In this case, the tax is also recognised in OCI or directly in equity, respectively.

(i) Tax consolidation legislation 

Helloworld Travel Limited and its wholly owned Australian controlled entities have implemented the tax consolidation 
legislation.  The head entity, Helloworld Travel Limited, and its 100% wholly-owned subsidiaries in the Australian income 
tax consolidated group account for their own current and deferred tax amounts. These tax amounts are measured as if 
each entity in the Australian income tax consolidated group continues to be a standalone taxpayer. 

In addition to its own current and deferred tax amounts, Helloworld Travel Limited also recognises the current tax 
liabilities (or assets) and the deferred tax assets arising from unused tax losses and unused tax credits assumed from 
controlled entities in the Australian income tax consolidated group where applicable. 

(ii) Nature of tax funding arrangements and tax sharing agreements

Helloworld Travel Limited, in conjunction with the other 100% wholly owned subsidiary members of the Australian 
income tax consolidated group, has entered into a tax funding arrangement which sets out the funding obligations 
of members of the Australian income tax consolidated group in respect of the Group’s tax liability. The tax funding 
arrangements require payments to/from the head entity equal to the current tax liability/(asset) assumed by the 
head entity and any deferred tax asset relating to tax loss be assumed by the head entity, resulting in the head 
entity recognising an intercompany receivable/(payable) equal in amount to the tax liability/(asset) assumed. The 
intercompany receivable/(payable) is at call. 

The amounts receivable/payable under the tax funding arrangement are due upon receipt of the funding advice from 
the head tax entity, which is issued as soon as practicable after the end of each financial year. The head tax entity may 
also require payment of interim funding amounts to assist with its obligations to pay tax instalments. 

Assets or liabilities arising from the tax funding agreement with Helloworld Travel are recognised as a current amount 
receivable or payable to Helloworld Travel. Any difference in the amounts assumed and the amount receivable or 
payable to Helloworld Travel, are shown as a contribution to, (or distribution from) the head tax entity Helloworld 
Travel in the results of the individual legal entities.

Contributions to fund the current tax liabilities are payable as per the tax funding arrangements and reflect the 
timing of the head entity’s obligation to make payments for tax liabilities to the relevant tax authorities. 

The head entity, in conjunction with the other members of the Australian income tax consolidated group, has also 
entered into a tax sharing arrangement which provides for the determination of the allocation of income tax liabilities 
between the entities should the head entity default on its tax payment obligations. No amounts have been recognised 
in the financial statements in respect of this agreement, as payment of any amounts by subsidiary members under the 
tax sharing agreement is considered remote.  

127

(iii) Goods and Services Tax (GST)

Revenues, expenses and assets are recognised net of the amount of GST except where the GST incurred on a purchase 
of goods and services is not recoverable from the taxation authority, in which case the GST is recognised as part of 
the cost of acquisition of the asset or as part of the expense item as applicable.

The net amount of GST recoverable from, or payable to, the taxation authority is included as part of receivables or 
payables in the statement of financial position.

Cash flows are included in the statement of cash flows on a gross basis and the GST component of cash flows arising 
from investing and financing activities, which is recoverable from, or payable to, the taxation authority is classified 
as operating cash flows. Commitments and contingencies are disclosed net of the amount of GST recoverable, or 
payable to, the taxation authority.

(w) Contributed equity

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options are 
shown in equity as a deduction, net of tax, from the proceeds.

(x) Predecessor accounting reserve

Business combinations involving entities under common control are accounted for using the predecessor accounting 
method. Under this method, carrying values are not restated in the accounts of the acquiring entity, rather prior book 
values are maintained, including any goodwill previously recognised in relation to the acquired entities. As a result, no 
fair value adjustments are recorded on the acquisition. Any difference between consideration provided and the carrying 
value of net assets acquired is recorded as a separate element of equity.

In the prior year, the balance of the predecessor accounting reserve was transferred to accumulated losses via the 
statement of changes in equity.  

The nature of our reserves reported in the statement of financial position are outlined in note 22: reserves.   

(y) Earnings per share (EPS)

Basic EPS amounts are calculated by dividing net profit/loss for the year attributable to ordinary equity holders of the 
parent entity by the weighted average number of ordinary shares outstanding during the year. 

Diluted EPS adjusts the weighted average number of additional ordinary shares that would have been outstanding 
assuming the conversion of all dilutive potential ordinary shares.

(z) Parent entity financial information

The financial information for the legal parent entity, Helloworld Travel Limited is disclosed in note 30: parent entity 
information and has been prepared on the same basis as described above, except as set out below. 

•  investment in subsidiaries and associates are accounted for at cost; and 

•  where Helloworld Travel Limited has provided financial guarantees in relation to loans and payables of subsidiaries for 
no compensation, the fair values of these guarantees are accounted for as contributions and recognised as part of the 
cost of investment.

helloworldlimited.com.auDIRECTORS’ DECLARATION

In the directors’ opinion:

(a) 

 The consolidated financial statements and notes that are set out on pages 54 to 128 and the Remuneration report 
in the Directors’ Report set out on pages 34 to 43, are in accordance with the Corporations Act 2001, including:

(i)   giving a true and fair view of the Group’s financial position as at 30 June 2018 and of its performance for the year 

ended on that date; and

(ii)  complying with Australian Accounting Standards (including the Australian Accounting Interpretations),  
other mandatory professional reporting requirements and the Corporations Regulations 2001; and

(b) 

 There are reasonable grounds to believe that the Company will be able to pay its debts as and when they become 
due and payable; and

(c) 

 The attached financial statements and notes give a true and fair view of the Group’s financial position as at 30 June 
2018 and of its performance for the financial year ended on that date; and

(d) 

 At the date of this declaration there are reasonable grounds to believe that the Company and the Group entities 
identified in note 29 will be able to meet any obligations or liabilities to which they are or may become subject to by 
virtue of the deed of cross guarantee described in note 31 between the Company and those Group entities pursuant 
to ASIC Corporations (Wholly-owned Companies) Instrument 2016/785.

Note 1 confirms that the consolidated financial statements also comply with International Financial Reporting 
Standards as issued by the International Accounting Standards Board.

The Directors have been given the declarations by the Chief Executive Officer and Chief Financial Officer required by 
section 295A of the Corporations Act 2001.

This declaration is made in accordance with a resolution of the directors.

Garry Hounsell

Chairman, Helloworld Travel Limited 
Melbourne, 21 August 2018

129

 
 
Independent auditor’s report 
To the members of Helloworld Travel Limited 

Report on the audit of the financial report 

Our opinion 

In our opinion: 

The accompanying financial report of Helloworld Travel Limited (the Company) and its controlled 
entities (together the Group) is in accordance with the Corporations Act 2001, including: 

(a) 

giving a true and fair view of the Group's financial position as at 30 June 2018 and of its financial 
performance for the year then ended; and 

(b) 

complying with Australian Accounting Standards and the Corporations Regulations 2001. 

What we have audited 
The Group financial report comprises: 

 
 

 
 
 

 

the consolidated statement of financial position as at 30 June 2018 

the consolidated statement of profit or loss and other comprehensive income for the year then 
ended 

the consolidated statement of changes in equity for the year then ended 

the consolidated statement of cash flows for the year then ended 

the notes to the consolidated financial statements, which include a summary of significant 
accounting policies; and 

the Directors’ declaration. 

Basis for opinion 

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial 
report section of our report. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion. 

Independence 
We are independent of the Group in accordance with the auditor independence requirements of the 
Corporations Act 2001 and the ethical requirements of the Accounting Professional and Ethical 
Standards Board’s APES 110 Code of Ethics for Professional Accountants (the Code) that are relevant to 
our audit of the financial report in Australia. We have also fulfilled our other ethical responsibilities in 
accordance with the Code. 

Our audit approach 

An audit is designed to provide reasonable assurance about whether the financial report is free from 
material misstatement. Misstatements may arise due to fraud or error. They are considered material if 
individually or in aggregate, they could reasonably be expected to influence the economic decisions of 
users taken on the basis of the financial report. 

PricewaterhouseCoopers, ABN 52 780 433 757 
2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 
T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation. 

helloworldlimited.com.au 
  
 
We tailored the scope of our audit to ensure that we performed enough work to be able to give an 
opinion on the financial report as a whole, taking into account the geographic and management 
structure of the Group, its accounting processes and controls and the industry in which it operates. 

Materiality 

Audit scope 

Key audit matters 

  Our audit focused on where the 

  Amongst other relevant 

topics, we communicated the 
following key audit matters to 
the Audit and Risk 
Committee: 

  Carrying value of 

goodwill 

  Carrying value of retail 
distribution system and 
agent network 

  Estimation of override 

commission revenue 

 

These are further described in 
the Key audit matters section 
of our report. 

 

For the purpose of our audit 
we used overall Group 
materiality of $2.3 million, 
which represents 
approximately 5% of the 
Group’s profit before tax. 

  We applied this threshold, 

 

together with qualitative 
considerations, to determine 
the scope of our audit and the 
nature, timing and extent of 
our audit procedures and to 
evaluate the effect of 
misstatements on the 
financial report as a whole. 

Group made subjective judgements; 
for example, significant accounting 
estimates involving assumptions 
and inherently uncertain future 
events. 

The Group predominately operates 
across Australia and New Zealand, 
with operations in Fiji, Vietnam, 
the United States of America and 
other locations.  

 

The Group accounting function is 
based in Melbourne.  

  Our work is performed 

  We chose Group profit before 
tax because, in our view, it is 
the benchmark against which 
the performance of the Group 
is most commonly measured.   

 

  We selected 5% based on our 
professional judgement, 
noting it is within the range of 
commonly acceptable 
thresholds.  

predominately in Australia with 
reporting from component auditors 
in New Zealand. 

In relation to the component 
auditor, we decided on the level of 
judgement required from us to be 
able to conclude whether sufficient 
appropriate audit evidence has 
been obtained. Our involvement 
included written instructions to and 
reporting from the component 
auditor, discussions with the 
component auditor to understand 
their audit approach and clarifying 
findings and further discussions 
with component management, 
where required. 

Key audit matters 

Key audit matters are those matters that, in our professional judgement, were of most significance in 
our audit of the financial report for the current period. The key audit matters were addressed in the 
context of our audit of the financial report as a whole, and in forming our opinion thereon, and we do 
not provide a separate opinion on these matters. Further, any commentary on the outcomes of a 
particular audit procedure is made in that context.  

131

 
 
 
 
 
Key audit matter 

How our audit addressed the key audit matter 

Carrying value of goodwill  

(Refer to note 13)  

The Group has a goodwill balance of $178.1m which 
represents 25% of the total assets of the Group. The 
Group’s goodwill is recognised in four Cash Generating 
Units (CGU) – Australia Retail Distribution Operations 
($49.9m), Australia Wholesale & Inbound ($97.9m), 
New Zealand ($10.9m) and Australian Travel 
Management ($19.4m). There is one additional CGU, 
Rest of World, which has no goodwill allocated as at 30 
June 2018. 

During the current year, the Group re-aligned the 
business units based on the Group’s organisational 
structure. This resulted in the AOT Hotels business 
being considered as part of the Travel Management 
Australia CGU, rather than Australia Wholesale & 
Inbound CGU.  

A goodwill impairment assessment was performed on 
the previous CGUs, prior to reallocation, with no 
impairment identified. The goodwill has been 
reallocated to the new CGU’s based on the relative value 
contribution of each CGU. 

In addition there were a number of acquisitions during 
the year that were allocated into the above CGU’s, 
resulting in an increase in goodwill of $34.1m. 

We compared the Group’s net assets at 30 June 2018 to 
its market capitalisation and noted headroom. 

To evaluate the impairment assessment, and the process 
by which the forecast cash flows were developed we: 

  Assessed the changes to the CGU’s, including 

the re-allocation and acquisitions. 

  Assessed the allocation of assets, liabilities and 
cash flows to each CGU to test whether they 
were directly attributable to the individual 
CGUs. 

  Compared the forecasted cash flows for 2019 
used in the impairment assessment with the 
FY2019 budget approved by the directors. 

  Assessed the cash flow forecasts for each CGU 
in the models by considering the key factors 
and underlying drivers for growth in the 
context of the Group’s future plans.  

  Considered the historical accuracy of the 

Group’s cash flow forecasts by comparing the 
forecasts used in the prior year to the actual 
performance of each CGU in the current year. 

For the year ended 30 June 2018, the Group performed 
an impairment assessment over the goodwill balance by: 

  Compared the terminal growth rate to 

historical growth rates and economic forecasts. 

1.  Calculating the ‘Value in Use’ for each CGU 
using a discounted cash flow model.  

2.  Comparing the ‘Value in Use’ of each CGU to 
their respective book value to determine the 
need for any impairment. 

The impairment models included cash flows for each 
CGU for a forecast 5 year period.  A terminal growth 
rate was applied in determining the terminal value.   

The assessment did not identify a need for impairment. 

We considered the carrying value of goodwill to be a key 
audit matter as the balance is material and there is 
significant judgement involved in estimating future cash 
flows, particularly with respect to determining 
appropriate: 

  Discount rates 

  Annual growth rates (short-term) 

 

Terminal growth rates 

With the assistance of our internal valuation experts, we 
assessed the discount rates used in the impairment 
assessment by comparing it to our expected range based 
on market data, comparable companies and industry 
research.  

We performed a sensitivity analysis for each CGU by 
reducing the cash flow growth rates and terminal 
growth rates, and increasing the discount rates within a 
reasonably foreseeable range.  

For the acquisitions that occurred during the year, 
further sensitivities were performed by excluding the 
impact of the acquisitions to understand the movements 
in the cash flows compared to the prior year position. 

helloworldlimited.com.au 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Key audit matter 

How our audit addressed the key audit matter 

Carrying value of Retail Distribution systems 
and Agent network 

(Refer to note 13)  

The Retail Distribution systems ($104.4m) and Agent 
network ($8.3m) are indefinite life intangible assets, 
allocated to specific cashflows within Australia Retail 
Distribution Operations and Australia Wholesale & 
Inbound segments respectively. These are the integrated 
system of methods, procedures, techniques and other 
systems which, together with a network of franchisees 
and agents facilitate the day to day running of the 
businesses. 

In the current year, there was an additional Retail 
Distribution system asset identified of $7.0m as part of 
the Magellan acquisition. 

For the year ended 30 June 2018 the Group performed 
impairment assessments at these individual asset levels 
by: 

1.  Calculating the recoverable amount based on 

an excess earnings calculation. 

2.  Comparing the recoverable amount of the 

Retail Distribution systems and Agent network 
to the carrying amount. 

The assessment did not identify a need for impairment. 

We considered the carrying value of the Retail 
Distribution systems and Agent network to be a key 
audit matter as the balances are material and there is 
significant judgement involved in estimating future cash 
flows, particularly with respect to determining 
appropriate: 

  Discount rates 

  Annual growth rates (short-term) 

 

Terminal growth rates 

To evaluate the cash flow forecasts and the process by 
which they were developed we: 

  Assessed the allocation of cash flows to each 

impairment assessment and found them to be 
directly attributable to the individual 
intangible assets. 

  Compared the forecasted cash flows for 2019 
used in the impairment assessments with the 
FY2019 budget formally approved by the 
directors. 

  Assessed the cash flow forecasts for each CGU 
in the models by considering the key factors 
and underlying drivers for growth in the 
context of the Group’s future plans.  

  Considered the historical accuracy of the 

Group’s cash flow forecasts by comparing the 
forecasts used in the prior year to the actual 
performance of each respective business in the 
current year. 

  Compared the terminal growth rate to 

historical growth rates and economic forecasts. 

With the assistance of our internal valuation experts, we 
assessed the discount rate used in the impairment 
assessment by comparing it to our view of an acceptable 
range based on market data, comparable companies and 
industry research.  

We performed a sensitivity analysis for impairment 
assessment by reducing the cash flow growth rate and 
terminal growth rate, and increasing the discount rate 
within a reasonably foreseeable range.  

133

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Key audit matter 

How our audit addressed the key audit matter 

Estimation of override commission revenue 

(Refer to note 1 (c)(iii) and note 35 (d)(ii)) 

The Group generates revenue through various streams, 
including override commission revenue. The Group 
estimates override commission revenue generated by 
airlines and leisure partners. The commission revenue 
accrual process is inherently judgemental and is 
impacted significantly by factors which are not 
completely under the control of the Group. 

These factors include: 

 

 

 

a significant portion of commission contract 
periods do not correspond to the Group’s 
financial year end. Judgement is required to 
determine anticipated future travel revenues 
over the remaining contract year and 
associated commission rates;  
The differing commencement dates of the 
override commission contracts mean that 
commissions may have to be estimated for 
contracts for which the applicable override 
commission rates have not been finalised and 
agreed between the parties; and 
periodic renegotiation of terms and contractual 
arrangements with the suppliers of travel 
products may result in additional 
volume/incentives, rebates or other bonuses 
being received which relate to past 
performance. 

Override commission revenue is calculated for the 
contract period based on the value of ‘Eligible Travel’ 
during the period and the corresponding commission 
rate in each of the supplier contracts. These ‘Override 
Rates’ are often a tiered override earning rate based on 
differing levels of Eligible Travel. 

In order to estimate the appropriate Override Rate, the 
expected Eligible Travel sales for the contract period are 
estimated and compared to the performance tiers. These 
forecasts are based on actual sales, forecast bookings 
and historical trends.  

In some instances judgement may be required if a 
performance tier is close to being achieved or missed. 
This is reviewed in light of current sales trends and 
forecast sales and the rates are adjusted as required.  

We considered this to be a key audit matter due to the 
significance of the override revenue to the Group’s 
financial statements and the level of judgement involved 
in the calculation. 

We evaluated management’s estimates and judgements 
in determining revenue recognised in relation to 
override revenue from supplier contracts during the 
year, with particular focus on judgements made at year 
end with regard to accounts receivable in relation to 
override commission revenue. 

For override commission revenue that is cash settled 
during the period our testing included the following, 
performed on a sample basis: 

 

Traced override commission revenue to cash 
receipts. 

  Obtained a copy of the supplier contracts and 

reconciled the eligible revenue and commission 
rates to override commission revenue 
calculations. 

Override commission revenue outstanding at year end 
within accounts receivable is the key area subject to 
estimation. The testing procedures performed over this 
balance included the following performed on a sampling 
basis: 

  Obtained a copy of the supplier contracts 

outlining the eligible revenue and commission 
rates, and compared this to the rates used in 
the calculations. 

  Obtained the most recent supplier statement 

confirming eligible travel and reconciled this to 
the calculations. 

  Agreed the underlying revenue data used in the 
override commission revenue calculations to 
independent third party booking information. 

  Assessed the accuracy of future estimates 

through evaluating the forecast Group sales of 
the third party’s products compared to 
historical actuals. 

  Compared the actual override commission 

received in the current financial year relating 
to the prior period accrual estimation to test 
the accuracy of past estimates. 

helloworldlimited.com.au 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other information 

The directors are responsible for the other information. The other information comprises the 
information included in the annual report for the year ended 30 June 2018, including the  Chairman’s 
Report, Chief Executive Officer’s Report, Financial Performance Summary, Directors’ Report, Corporate 
Governance Statement and ASX additional information, but does not include the financial report and 
our auditor’s report thereon. 

Our opinion on the financial report does not cover the other information and accordingly we do not 
express any form of assurance conclusion thereon. 

In connection with our audit of the financial report, our responsibility is to read the other information 
identified above and, in doing so, consider whether the other information is materially inconsistent with 
the financial report or our knowledge obtained in the audit, or otherwise appears to be materially 
misstated. 

If, based on the work we have performed, we conclude that there is a material misstatement of this 
other information, we are required to report that fact. We have nothing to report in this regard. 

Responsibilities of the directors for the financial report 

The directors of the Company are responsible for the preparation of the financial report that gives a true 
and fair view in accordance with Australian Accounting Standards and Corporations Act 2001 and for 
such internal control as the directors determine is necessary to enable the preparation of the financial 
report that gives a true and fair view and is free from material misstatement, whether due to fraud or 
error. 

In preparing the financial report, the directors are responsible for assessing the ability of the Group to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease 
operations, or have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial report 

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an 
audit conducted in accordance with the Australian Auditing Standards will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, 
individually or in the aggregate, they could reasonably be expected to influence the economic decisions 
of users taken on the basis of the financial report. 

A further description of our responsibilities for the audit of the financial report is located at the Auditing 
and Assurance Standards Board website at: 
http://www.auasb.gov.au/auditors_responsibilities/ar1.pdf.  

This description forms part of our auditor's report. 

135

 
 
  
 
 
 
 
Report on the remuneration report 

Our opinion on the remuneration report 

We have audited the remuneration report included in pages 34 to 43 of the directors’ report for the year 
ended 30 June 2018. 

In our opinion, the remuneration report of Helloworld Travel Limited for the year ended 30 June 2018 
complies with section 300A of the Corporations Act 2001. 

Responsibilities 

The directors of the Company are responsible for the preparation and presentation of the remuneration 
report in accordance with section 300A of the Corporations Act 2001. Our responsibility is to express 
an opinion on the remuneration report, based on our audit conducted in accordance with Australian 
Auditing Standards.  

PricewaterhouseCoopers 

Andrew Cronin 
Partner 

Melbourne 
21 August 2018 

helloworldlimited.com.au 
 
 
ASX ADDITIONAL INFORMATION

Additional information required by ASX and not shown elsewhere in this report is as follows. The information is current 
as at 4 September 2018.

(a) Distribution of equity securities

The number of shareholders, by size of holding, are:

SHARE RANGE

1 - 1,000

1,001 - 5,000

5,001 - 10,000

10,001 - 100,000

100,001 and over

TOTAL

Number  
of holders

1,094

666

99

141

45

2,045

Number  
of shares

564,496

1,573,119

745,067

4,203,210

117,422,184

124,508,076

%

0.45

1.26

0.60

3.38

94.31

100.00

All issued ordinary shares carry one vote per share and carry the right to dividends. The number of holders holding a less than 
marketable parcel of ordinary shares based on the market price as at 4 September 2018 was 93 holders holding 2,177 shares.

(b) Twenty largest holders of quoted equity securities

The names of the 20 largest registered holders of quoted shares are:

ORDINARY SHAREHOLDERS

SINTACK PTY LTD

Q H TOURS LTD

THE BURNES GROUP PTY LTD

MR ANDREW JAMES BURNES

MRS CINZIA BURNES

CITICORP NOMINEES PTY LIMITED

HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED

NATIONAL NOMINEES LIMITED

J P MORGAN NOMINEES AUSTRALIA LIMITED

MR JOHN ARMOUR & MS ROSALIE VAUGHAN

BNP PARIBAS NOMS PTY LTD

JAMEA INVESTMENTS PTY LTD

ANDREW SYDNEY JONES & KAREN LISA JONES

TREVOR EDWARD JONES & SONIA LEE JONES

NATIONAL NOMINEES LIMITED 

MICHAEL BURNETT

MR JOHN CONSTABLE

BNP PARIBAS NOMINEES PTY LTD

THE HONOURABLE JOSEPH HOCKEY

MAPLESTONE PTY LTD

Number  
of shares

22,068,997

21,223,454

18,490,105

12,899,381

12,638,014

7,328,375

6,094,206

3,981,305

2,475,060

1,000,000

983,591

781,773

781,773

781,773

626,000

500,000

500,000

307,655

227,904

226,597

%

17.72

17.05

14.85

10.36

10.15

5.89

4.89

3.20

1.99

0.80

0.79

0.63

0.63

0.63

0.50

0.40

0.40

0.25

0.18

0.18

113,915,963

91.49

137

(c) Substantial shareholders

The number of shares held by substantial shareholders and their associates are set out below:

SUBSTANTIAL SHAREHOLDER

SINTACK PTY LTD

QH TOURS LTD

THE BURNES GROUP PTY LTD

MR ANDREW JAMES BURNES

MRS CINZIA BURNES

Number  
of shares

 22,068,997 

 21,223,454 

 18,490,105 

 12,899,381 

 12,638,014 

%

 17.72 

 17.05 

 14.85 

 10.36 

 10.15 

helloworldlimited.com.auABN: 60 091 214 998 ASX CODE: HLO