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Heritage Insurance Holdings, Inc.

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Employees 540
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FY2018 Annual Report · Heritage Insurance Holdings, Inc.
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UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

(cid:95)(cid:95)  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 

1934 

(cid:134)  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 

ACT OF 1934 

For the Year Ended December 31, 2018 
OR 

For the Transition Period From to  
Commission File Number 001-36462 

Heritage Insurance Holdings, Inc. 

Delaware 
(STATE OF INCORPORATION) 

45-5338504 
(I.R.S. ID) 

2600 McCormick Drive, Suite 300, Clearwater, Florida 33759 
(727) 362-7200 

Securities registered pursuant to Section 12(b) of the Act: 

Title of Each Class 
Common Stock, par value $0.0001 per share 

Name of Each Exchange on Which Registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: 
None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes (cid:134) No (cid:95)  
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes (cid:134) No (cid:95)  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such 
filing requirements for the past 90 days. Yes (cid:95) No (cid:134)  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit 
such files). Yes (cid:95) No (cid:134)  
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, 
and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of 
this Form 10-K or any amendment to this Form 10-K. (cid:134)  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or 
an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging 
growth company” in Rule 12b-2 of the Exchange Act.  (Check one): 
  (cid:1407) 
Large accelerated filer 
  (cid:1407) 
Non-accelerated filer 
Emerging growth company    (cid:1409) 

 Accelerated filer 
 (cid:1409) 
 Smaller reporting company  (cid:1407) 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. (cid:1409) 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes (cid:134) No (cid:95)  
The aggregate market value of the Registrant’s common stock held by non-affiliates was $370,254,852 on June 30, 2018, computed on the basis on 
the closing sale price of the Registrant’s common stock on the New York Stock Exchange on that date. 
As of March 7, 2019, the number of shares outstanding of the Registrant’s common stock was 30,360,758. 

DOCUMENTS INCORPORATED BY REFERENCE 
Portions of the Registrant’s Proxy Statement for its Annual Meeting of Stockholders are incorporated by reference into Part III of this Annual Report 
on Form 10-K, provided that if such Proxy Statement is not filed with the Securities and Exchange Commission within 120 days after the end of the 
fiscal year covered by this Form 10-K, an amendment to this Form 10-K shall be filed no later than the end of such 120-day period.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
HERITAGE INSURANCE HOLDINGS, INC. 
FORM 10-K 
FOR THE FISCAL YEAR ENDED DECEMBER 31, 2018 

Table of Contents 

PART I 
Item 1. 
Item 1A.  
Item 1B.  
Item 2. 
Item 3. 
Item 4. 

PART II 
Item 5. 

  Business  .................................................................................................................................................................   
  Risk Factors ............................................................................................................................................................   
  Unresolved Staff Comments ..................................................................................................................................   
  Properties ................................................................................................................................................................   
  Legal Proceedings ..................................................................................................................................................   
  Mine Safety Disclosure ..........................................................................................................................................   

  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities .........................................................................................................................................................  

Item 6. 
Item 7. 
Item 7A.  
Item 8. 
Item 9. 
Item 9A.  
Item 9B. 

  Selected Financial Data ..........................................................................................................................................   
  Management’s Discussion and Analysis of Financial Condition and Results of Operations .................................   
  Quantitative and Qualitative Disclosures about Market Risk .................................................................................   
  Financial Statements and Supplementary Data ......................................................................................................   
  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure .................................   
  Controls and Procedures .........................................................................................................................................   
  Other Information ...................................................................................................................................................   

PART III 
Item 10. 
Item 11. 
Item 12. 
Item 13. 
Item 14. 

PART IV 
Item 15.  
Item 16.  

  Directors, Executive Officers and Corporate Governance .....................................................................................   
  Executive Compensation ........................................................................................................................................   
  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ...............   
  Certain Relationships and Related Transactions, and Director Independence .......................................................   
  Principal Accountant Fees and Services .................................................................................................................   

  Exhibits, Financial Statement Schedules ................................................................................................................   
  Form 10-K Summary .............................................................................................................................................   

Signatures ...................................................................................................................................................................................   

  Page  

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FORWARD LOOKING STATEMENTS 

This Annual Report on Form 10-K contains forward-looking statements within the meaning of the federal securities laws. These 

forward-looking statements include, but are not limited to, statements regarding: our core strategy and ability to fully execute our 
business plan; our growth, competitive strengths, proprietary capabilities, processes and technology, results of operations and 
liquidity; statements concerning projections, predictions, expectations, estimates or forecasts as to our business, financial and 
operational results and future economic performance; statements of management’s goals and objectives, including intentions to 
pursue certain business and handling of certain claims; projections of revenue, earnings, capital structure, reserves and other 
financial items; assumptions underlying our critical accounting policies and estimates; assumptions underlying statements regarding 
us and our business; and other similar expressions concerning matters that are not historical facts. These forward-looking statements 
are subject to risks and uncertainties that could cause actual results and events to differ. A detailed discussion of these and other risks 
and uncertainties that could cause actual results and events to differ materially from such forward-looking statements is included 
throughout this filing and particularly in Item 1A: "Risk Factors" and Item 7 “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations” set forth in this Annual Report on Form 10-K. All forward-looking statements included in this 
document are based on information available to us on the date hereof, and we assume no obligation to revise or publicly release any 
revision to any such forward-looking statement, except as may otherwise be required by law.  

These statements are based on current expectations, estimates and projections about the industry and market in which we 
operate, and management’s beliefs and assumptions. Without limiting the generality of the foregoing, words such as “may,” “will,” 
“expect,” “believe,” “anticipate,” “intend,” “could,” “would,” “estimate,” or “continue” or the negative variations thereof or 
comparable terminology are intended to identify forward-looking statements. Forward-looking statements are not guarantees of future 
performance and involve certain known and unknown risks and uncertainties that could cause actual results to differ materially from 
those expressed or implied by such statements. The risks and uncertainties include, without limitation:  

(cid:120)(cid:3)

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

the possibility that actual losses may exceed reserves; 

the concentration of our business in coastal states, which could be impacted by hurricane losses or other significant 
weather-related events such as northeastern winter storms; 

our exposure to catastrophic weather events; 

the fluctuation in our results of operations; 

increased costs of reinsurance, non-availability of reinsurance, and non-collectability of reinsurance; 

our failure to identify suitable acquisition candidates; effectively manage our growth and integrate acquired companies; 

increased competition, competitive pressures, and market conditions; 

our failure to accurately price the risks we underwrite; 

inherent uncertainty of our models and our reliance on such model as a tool to evaluate risk; 

the failure of our claims department to effectively manage or remediate claims; 

low renewal rates and failure of such renewals to meet our expectations; 

our failure to execute our diversification strategy; 

failure of our information technology systems and unsuccessful development and implementation of new technologies; 

a lack of redundancy in our operations; 

our failure to attract and retain qualified employees and independent agents or our loss of key personnel; 

our inability to generate investment income; 

our inability to maintain our financial stability rating; 

effects of emerging claim and coverage issues relating to legal, judicial, environmental and social conditions; 

the failure of our risk mitigation strategies or loss limitation methods;  

our reliance on independent agents to write voluntary insurance policies; 

changes in regulations and our failure to meet increased regulatory requirements; 

our ability to maintain effective internal controls over financial reporting;  

1 

 
 
 
 
(cid:120) 

(cid:120) 

(cid:120) 

our status as an “emerging growth company”; 

the regulation of our insurance operations; and 

certain characteristics of our common stock. 

Additional risks and uncertainties not currently known to us or that we currently deem to be immaterial also may materially 
adversely affect our business, financial condition or operating results. The forward-looking statements speak only as of the date on 
which they are made, and, except as required by law, we undertake no obligation to update any forward-looking statement to reflect 
events or circumstances after the date on which the statement is made or to reflect the occurrences of anticipated events. In addition, 
we cannot assess the impact of each factor on our business or the extent to which any factor, or combination of factors, may cause 
actual results to differ materially from those contained in the forward-looking statements. Consequently, you should not place undue 
reliance on forward-looking statements.  

PART I 

Item 1. 

Business 

Our Business 

Heritage Insurance Holdings, Inc., (“we”, “our”, “us” and “Heritage Insurance”), established in 2012 and incorporated in the 
state of Delaware in 2014, is a property and casualty insurance holding company that provides personal and commercial residential 
property insurance. We are headquartered in Clearwater, Florida and, through our insurance company subsidiaries, Heritage 
Property & Casualty Insurance Company (“Heritage P&C”), Narragansett Bay Insurance Company (“NBIC”) and Zephyr Insurance 
Company (“Zephyr”), we write personal residential property insurance for single-family homeowners and condominium owners, and 
rental property insurance in the states of Alabama, Connecticut, Florida, Georgia, Hawaii, Massachusetts, New Jersey, New York, 
North Carolina, Rhode Island and South Carolina. We also provide commercial residential insurance for Florida properties and are 
also licensed in the states of Maryland, Mississippi, Pennsylvania, and Virginia. We are vertically integrated and control or manage 
substantially all aspects of insurance underwriting, customer service, actuarial analysis, distribution and claims processing and 
adjusting. We are led by an experienced senior management team with an average of 25 years of insurance industry experience.  

Our financial strength ratings are important to the Company in establishing our competitive position and can impact our ability 
to write policies. We are rated by both Demotech, Inc. (“Demotech”) and Kroll Bond Rating Agency (“KBRA”). Demotech, a rating 
agency specializing in evaluating the financial stability of insurers, maintains a letter-scale financial stability rating system (“FSR”) 
from A’’ (A double prime) to L (licensed by insurance regulatory authorities). KBRA assigned an investment grade issuer rating to the 
Company and assigned insurance financial strength rating (“IFSR”) to our insurance company subsidiaries. The rating assigned to 
insurance companies ranges from AAA (extremely strong operations to no risk) to R (operating under regulatory supervision).  

Demotech and KBRA have assigned the following IFSR to our key operating subsidiaries. Additionally, KBRA has assigned an 

investment grade issuer rating to us. The outlook for all ratings is stable.  

Subsidiary 

Heritage P&C 
Zephyr 
NBIC 
Heritage Insurance 

Demotech Rating 
A 
A' 
A 
N/A 

KBRA Rating 
BBB+ 
BBB+ 
A- 
N/A 

KBRA Investment Rating 
N/A 
N/A 
N/A 
BBB- 

Our operating subsidiaries include: Heritage P&C, which provides personal and commercial residential property insurance; 
NBIC, which provides personal residential property insurance; Zephyr, which provides residential wind-only property insurance 
within the State of Hawaii; Osprey Re Ltd. (“Osprey”), our reinsurance subsidiary that may provide a portion of the reinsurance 
protection purchased by our insurance subsidiaries; Heritage MGA, LLC, our managing general agent; NBIC Service Company, 
which provides services to NBIC; Contractors’ Alliance Network, LLC (“CAN”), our vendor network manager for claims which 
includes BRC Restoration Specialists, Inc. (“BRC”), our provider of restoration, emergency and recovery services; Skye Lane 
Properties, LLC, our property management subsidiary; and First Access Insurance Group, LLC, our retail agency.  

2 

 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
The following chart depicts our organizational structure:

Our Companyp y

Our primary products are personal and commercial residential property insurance, which at December 31, 2018 were offered in 

Alabama, Connecticut, Florida, Georgia, Hawaii, Massachusetts, New York, New Jersey, North Carolina, Rhode Island and South
Carolina. Our Florida domiciled insurance company, Heritage P&C, is authorized by each of the respective state insurance
departments in Alabama, Georgia, Florida, Mississippi, North Carolina and South Carolina. Our Hawaii domiciled insurance
company, Zephyr, writes business only in Hawaii and is authorized by the Hawaii Insurance Division. Our Rhode Island domiciled 
insurance company, NBIC, is authorized by each of the respective state insurance departments in Connecticut, Maryland,
Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia. We conduct our operations under one business
segment.

As of December 31, 2018, we had 512,793 personal residential policies in force, representing $840.9 million of annualized 

premium and approximately 3,000 commercial residential policies in force, representing $82.7 million of annualized premium for a 
total number of policies and annualized premium of 515,686 and $923.7 million, respectively. For the years ended December 31, 
2018, 2017, and 2016, we had gross premiums written of $923.3 million, $625.5 million, and $626.7 million, respectively and
operating income of $69.5 million, $49.5 million, and $56.8 million respectively. At December 31, 2018 and 2017, we had total assets
of $1.8 billion and $1.8 billion, respectively, and total stockholders’ equity of $425.3 million and $379.8 million, respectively.

Our Strategygy

Our strategy is to grow and geographically diversify our property insurance operations to achieve consistent positive results for 

our shareholders while mitigating the risk from a single or series of catastrophic weather events. This diversification also serves to
enhance our supply of risk transfer partners and optimize reinsurance pricing. We began insurance operations in Florida through
selective assumptions of business from Citizens, expanded our Florida business to include commercial and voluntary business,
expanded our Florida insurance company to multiple new states, and through mergers and acquisitions we have expanded operations 
to Hawaii and the northeastern United States. We intend to continue to grow profitably by undertaking the following:

Improve the Profitability of our Florida Portfolio 

Our Florida book of business has evolved to include commercial residential business and expansion of the voluntary personal

lines business. While we have significantly expanded our Florida marketing efforts, our goal is also to improve the profitability of our 
Florida personal lines business by enhancing product offerings while carefully underwriting the risk and ensuring product rate 
adequacy. The claims environment in South Florida has resulted in an escalation of water claims for which the severity has increased 
due to Assignment of Benefits (“AOB”). We have taken underwriting and rate actions to improve the profitability of our South Florida 
business. Our total insured value for personal lines business in Dade and Broward counties decreased year over year by 16.7%. Our 
Florida market share expanded through strategic opportunities to acquire profitable business from private insurers such as Sunshine 
State Insurance Company in 2014 and Sawgrass Mutual Insurance Company in 2017. 

3 

Optimize Our Reinsurance Program  

We continue to strategically evaluate our reinsurance program to obtain what we believe to be the most appropriate levels and 
sources of reinsurance. Our reinsurance program includes excess loss, quota share, per risk and facultative reinsurance. We believe 
there is sufficient capital to support our reinsurance program and that we have an opportunity to obtain favorable pricing and contract 
terms and conditions, including multi-year commitments on our catastrophe bond program. With the exclusion of 2018, we entered 
into fully collateralized multi-year catastrophe reinsurance agreements funded through the issuance of catastrophe bonds by Citrus Re, 
since 2014 and we will continue to evaluate cost-efficient alternatives to traditional reinsurance. Each year we evaluate whether to 
meet a portion of our reinsurance needs through the use of our reinsurance subsidiary, Osprey, which helps to manage our reinsurance 
expense and reduces our reliance on third-party reinsurance. Osprey Re did not absorb any losses from Hurricane Irma because we 
used third party reinsurers to cover catastrophe losses beyond the insurance companies’ retentions for the 2017 hurricane season. 
During 2018, Osprey Re absorbed approximately $20 million of combined losses  from non-cat weather related events, Hurricane 
Florence, and Hurricane Michael. 

Efficiently Manage Losses and Loss Adjustment Expenses  

We are committed to proactively managing our loss costs through prudent underwriting, performing critical aspects of claims 

adjusting through our employees, and the use of internal claims adjustment and repair services. In March 2014, we acquired the largest 
vendor in the CAN network, which we believe has allowed us to expand our in-house mitigation and restoration services. 
Additionally, the 2015 acquisition of assets of BRC provides us with additional resources and capabilities to perform restoration 
services in-house, as well as provide construction resources after a catastrophic event. To date, CAN and BRC have been extensively 
deployed in Florida only. We expanded the CAN network to North Carolina, Hawaii, and New York during 2018. We have additional 
contracted resources to adjust claims and mitigate losses in all states in which we conduct business and have deployed those additional 
resources as needed after catastrophic events. We believe the multitude of internal and external resources allowed us to deliver timely 
service to our policyholders and better manage claims costs. 

Develop IT Solutions to More Effectively Service our Customers 

In addition to our proactive efforts to managing loss costs, we will continue to be proactive with respect to use of technology to 

better serve our agents and policyholders, streamline our processes, manage system implementation costs, and focus on efficiency. 

Our Competitive Strengths 

We believe that our growth to date and our ability to capitalize on our future growth prospects are a result of the following 

competitive strengths of our business: 

Experienced Management Team With a Long History in the Residential Property Insurance Market  

We have an experienced executive management team led by Bruce Lucas, Chairman and Chief Executive Officer, Richard 

Widdicombe, President, Kirk Lusk, Chief Financial Officer and Ernesto Garateix, Chief Operating Officer. Our senior management 
team includes twelve insurance professionals, with an average of 25 years of insurance industry experience, extensive experience in 
the personal and commercial residential insurance market, longstanding relationships with key participants in the insurance industry 
and is supported by a group of highly qualified individuals with industry expertise, including an actuarial staff with significant 
property insurance experience. 

Strong, Conservative Capital Structure 

As of December 31, 2018, we had stockholders’ equity of $425.3 million. As of December 31, 2018, Heritage P&C, Zephyr, 

PIC and NBIC had policyholder surplus, as defined by statutory accounting principles, of $173.8 million, $84.3 million, $4.1 million 
and $113.0 million, respectively. The surplus for each of our insurance subsidiaries is in excess of the minimum capital levels required 
by our insurance regulators and Demotech for similarly rated insurance companies.  

Selective Underwriting and Policy Acquisition Criteria 

We believe our proprietary data analytics capabilities and underwriting processes allowed us to make better selections of the 

insurance policies we assumed from the Citizens depopulation program, leading to profitability and high levels of retention of 
business. These analytics and underwriting processes also contribute to successful underwriting of our voluntary personal and 
commercial lines business. Our data analytics are embedded in the underwriting process and are used for strategic expansion into new 
product lines and states.  

4 

 
Unique Claims Servicing Model and Superior Customer Service 

We believe that the vertical integration of our claims adjustment, water mitigation, and repair services provides us with a 

competitive advantage. Through our management of both claims adjusting and repair services, we are generally able to begin the 
adjustment and mitigation process timely which serves to better manage loss costs. We also believe our unique model provides a 
superior level of customer service for our policyholders, enhancing our reputation and increasing the likelihood that our policyholders 
will renew their policies with us. We anticipate expansion of this model in other states will improve customer service levels and 
operating results. 

Relationships with Highly Rated Reinsurers 

We manage our exposure to catastrophic events through, among other things, the purchase of reinsurance. Our relationships 
with highly rated reinsurers have been developed as a result of our management team’s industry experience, and our reputation for 
selective underwriting and effective claims management. Our financial strength, underwriting results and the long-term relationships 
between our management team and our reinsurance partners help improve the cost-effectiveness of our reinsurance program. 

Relationships with Independent Agents and National Underwriters 

We have developed relationships with a substantial network of independent insurance agents. We have partnerships with certain 

large retail agencies which amplify our production. We believe we have been able to build this network due to our reputation for 
financial stability, commitment to our markets and integrity in the underwriting and claims process. We have entered strategic 
relationships with national insurers and agencies that no longer write substantial personal residential insurance in some of the states in 
which we do business, which provides us access to their network of agents. 

Our Competition 

The market for residential property insurance is highly competitive in most of the states in which we do business. We compete 
to varying degrees with insurers including large national carriers, state-sponsored homeowners’ insurance entities, and single state or 
regional carriers. We believe Heritage differentiates itself from many competitors with our service levels, financial resources, 
streamlined processes, and vertical integration which provides loss mitigation and repair services. 

Products, Distribution, and Catastrophe Loss Management 

Our growth strategy centers on expansion of product offerings in our existing markets and expansion to new coastal areas of the 

United States which could include opportunistic acquisitions. 

Heritage P&C writes voluntary personal and commercial insurance policies through a network of independent agents in each of 

the states in which it is licensed. We have more than 2,300 actively writing independent agents in Alabama, Florida, Georgia, North 
Carolina and South Carolina. Approximately 35% of our new voluntary premium is written by agents that are affiliated with eight 
large agency networks with which we have entered into master agency agreements. 

Zephyr writes voluntary personal and commercial insurance policies through a network of approximately 70 independent agents 

in Hawaii.  Approximately 52% of our voluntary premium is written by agents that are affiliated with three large agency networks 
with which we have entered into master agency agreements.  

NBIC writes voluntary personal lines policies through a network of retail independent agents, wholesale agents and a 
partnership with a large direct agency. We maintain master agency agreements with approximately 175 retail independent agents, 
representing over 500 agency locations, including several large agency networks. We also distribute indirectly to over 1,500 retail 
locations through 8 wholesale agency relationships. Our three largest relationships represent approximately $150.0 million, or 44% 
annualized premiums. 

We historically  wrote commercial residential policies only in the state of Florida. We market and write commercial residential 

policies through a network of approximately 400 independent agents in Florida. We intend to pursue additional voluntary business 
from these agents in our existing independent agent network, expand our independent agent network and seek additional opportunities 
to increase our commercial residential policies in Florida.  Additionally, we have expanded our commercial residential product to New 
Jersey and we intend to expand to other strategically targeted states. At December 31, 2018, we had 2,973 commercial residential 
policies with in force premium of $82.7 million. 

5 

 
In order to limit our potential exposure to individual risks and catastrophic events, we purchase significant reinsurance from 

third party reinsurers. Purchasing reinsurance is an important part of our risk strategy, and premiums paid (or ceded) to reinsurers is 
one of our largest costs. We have strong relationships with reinsurers which we believe are a result of our management’s industry 
experience and reputation for selective underwriting and effective claim management. For each of the twelve months beginning June 
1, 2017 and 2018, we purchased catastrophe reinsurance from the following sources: (i) the Florida Hurricane Catastrophe Fund, a 
state-mandated catastrophe fund (“FHCF”) for Florida policies only, (ii) private reinsurers, all of which were rated “A-” or higher by 
A.M. Best Company, Inc. (“A.M. Best”) or Standard & Poor’s Financial Services LLC (“S&P”) or were fully collateralized, 
(iii) sponsorship of multiple catastrophe bonds that provide principal limit, which does not include reinstatements, that can be drawn 
upon over a three year period, and (iv) our wholly-owned reinsurance subsidiary, Osprey. In addition to purchasing catastrophe 
reinsurance, we also purchased quota share and property per risk and facultative reinsurance. Our net quota share program limits our 
exposure on non-catastrophe losses and provides ceding commission income. Our gross quota share program limits our exposure on 
both non-catastrophe and catastrophe losses and provides ceding commission income.  Our per risk program limits our net exposure in 
the event of a severe non-catastrophe loss impacting a single location or risk. We also utilize facultative reinsurance to supplement our 
per risk reinsurance program where our capacity needs dictate. See “-Reinsurance – 2018 – 2019 Reinsurance Program” of this report 
for additional information. 

Our insurance regulators and ratings agency require all insurance companies, like us, to have a certain amount of capital 

reserves and reinsurance coverage to cover losses upon the occurrence of a catastrophic event. Our reinsurance programs provide 
reinsurance in excess of regulatory requirements, which are based on the probable maximum loss that we would incur from an 
individual catastrophic event estimated to occur once every 100 years based on our portfolio of insured risks. We also purchase 
reinsurance coverage to protect against the potential for multiple catastrophic events occurring in the same year. 

We closely manage all aspects of our claim’s adjustment process. Claims are initially reviewed by our managers and staff 
adjusters, who determine the extent of the loss and the resources needed to adjust each claim. In the case of a catastrophic event, we 
have contracted with multiple large national claims adjusting firms to assist our adjusters with the increased volume of claims and 
ensure timely responses to our policyholders. In March 2014, we completed the acquisition of the assets and personnel of our main 
water mitigation services vendor and created our wholly-owned subsidiary, CAN. This acquisition has allowed us to better service our 
Florida based customers and expand our mitigation and restoration services. CAN primarily handles water damage-related claims, 
which comprised a significant component of our non-catastrophe Florida losses and loss adjustment expenses through December 31, 
2018. We also leverage our 2015 acquisition, BRC, to manage and provide restoration services to CAN customers for all types of 
claims. We deployed our extensive resources at CAN and BRC to perform emergency claim services and repairs in the aftermath of 
Hurricanes Irma, Florence and Michael. Our CAN network was expanded to Hawaii, North Carolina, and New York in 2018 and we 
expect to continue the expansion to other states. We believe our approach to claims handling results in a higher level of customer 
service and reduces our losses and loss adjustment expense. 

Seasonality of our Business 

Our insurance business is seasonal; hurricanes typically occur during the period from June 1 through November 30 and winter 

storms generally impact the first and fourth quarters each year. With our catastrophe reinsurance program effective on June 1 each 
year, any variation in the cost of our reinsurance, whether due to changes to reinsurance rates or changes in the total insured value of 
our policy base will occur and be reflected in our financial results beginning June 1 of each year, subject to certain adjustments. 

6 

 
Our Market

All of our premium in force is generated from properties located in coastal states. The following charts depicts the distribution

by percentages of our in-force premium as of December 31, 2018 and 2017, respectively.

IN FORCE PREMIUM FYE 2018

RI
2%

Other
4%

NY
19%

NJ
8%

MA
6%

HI
6%

FL Cres
9%

Underwritingg

FL Pres
46%

IN FORCE PREMIUM FYE 2017

RI
2%

HI
6%

NY
19%

NJ
8%

MA
6%

Other
1%

NC
1%

FL(cid:3)CRES
10%

FL(cid:3)PRES
47%

Our underwriters evaluate and accept only those risks that they believe will enable us to achieve an underwriting profit. To 
achieve underwriting profitability on a consistent basis, we focus on (1) the suitability of the risk to be assumed or written, (2) the 
adequacy of the premium with regard to the risk to be assumed or written and (3) the geographic distribution of existing policies for 
our business.

All of our underwriting is performed internally with our experienced staff. The underwriting team includes an actuarial staff, 

underwriters, and product development personnel. Our underwriting team uses our proprietary data analytics, which include a number 
of automated processes, to analyze a number of risk evaluation factors, including the age, construction, location and value of the
residence as well as premiums to be received from insuring the residence. New technological advances in computer generated 
geographical mapping afford us an enhanced perspective as to geographic concentrations of policyholders. When considering the 
geographic distribution of existing policies, our underwriters may consider the number of other properties we insure within the same 
region, county, city and zip code. We also consider the cost of reinsurance when assessing the adequacy of the premium with regard to 
the risk to be assumed or written. The underwriting criteria that we consider will continue to evolve as our business grows and 
expands.

We also review our expiring policies to determine whether those risks continue to meet our underwriting guidelines. If a given 
policy no longer meets our underwriting guidelines, we will take appropriate action regarding that policy, including raising premium 
rates or, to the extent permitted by applicable law not offering to renew the policy.

Policy Administration

y

We have engaged providers of web-based software solutions and insurance personnel, to provide us with policy administration 
services for our business, including processing, billing and policy maintenance. The software is able to adapt to a variety of forms and 
rates, handle the administration of an increasing number of policies as our Company grows and expands, and provide detailed 
information about our book of business to our internal underwriters so that they can adjust our underwriting criteria as necessary. The
software provides us with daily updates regarding the insurance policies that we have issued. The systems also allow us to provide 
renewal notices, late payment notices, cancellation notices, endorsements and policies to our policyholders in a timely fashion.

Claims Administration

We closely manage all aspects of the claims process, from processing the initial filing to providing remediation services for
claims through our wholly-owned subsidiary, CAN, or preferred vendors. When a policyholder contacts us to report a claim, members
of our claims department create a claim file and aggregate the appropriate supporting documentation. Claims are then reviewed by our 
managers and staff adjusters, who assess the extent of the loss, including through on-site investigations, and determine the resources 
needed to adjust each claim. Our claims are generally adjusted by our staff claims professionals, except in the case of a catastrophic 
event for which we have contracted with several large national claims adjusting firms and experienced independent contractors to
assist our adjusters with the increased volume of claims and ensure timely responses to our policyholders. We currently leverage our 
CAN vendor network to provide repair and remediation services to our policyholders.

7 

 
 
 
We perform or supervise the services rendered to our policyholders at all stages of the claims process, which we believe allows 
us to reduce cost and provide a high level of customer service to our policyholders. We have in-house resources as well as outsourced 
vendor relationships for water mitigation and rebuilding after a loss. We engage our affiliates CAN and BRC as well as preferred 
service providers. To encourage our Florida policyholders to allow us to manage their claims from beginning to end, we developed our 
Platinum Program. Under the Platinum Program, participating customers receive a 10% discount on their claim deductible, and we 
obtain control over inspection, claims adjusting and repair services.  

Liability For Losses and Loss Adjustment Expenses 

Our liability for losses and loss adjustment expenses represents our preliminary estimated liability of (i) claims that have been 

incurred, but not yet paid (case reserves), (ii) claims that have been incurred but not yet reported to us (“IBNR”), and (iii) loss 
adjustment expenses (“LAE”) which are intended to cover the ultimate cost of settling claims, including investigation and defense of 
lawsuits resulting from such claims.  

Considerable time can pass between the occurrence of an insured loss, the reporting of the loss and the payment of that loss. Our 

liability for losses and LAE, which we believe represents the best estimate at a given point in time based on facts, circumstances and 
historical trends then known, may necessarily be adjusted to reflect additional facts that become available during the loss settlement 
period. We continually review and adjust our estimated losses as necessary based on industry development trends, evolving claims 
experience and new information obtained. 

For a discussion and summary of the activity in the liability for losses and LAE for the years ended December 31, 2018, 2017 

and 2016, see Note 11 — “Reserve for Unpaid Losses” to our consolidated financial statements under Item 8 of this Annual Report on 
Form 10-K. 

Technology 

Our business depends upon the use, development and implementation of integrated technology systems. These systems enable 
us to provide a high level of service to agents and policyholders by processing business efficiently, communicating and sharing data 
with agents, providing a variety of methods for the payment of premiums and allowing for the accumulation and analysis of 
information for our management. We believe the availability and use of these technology systems has resulted in improved service to 
agents and customers, increased efficiencies in processing our multi-state insurance business and lower operating costs. 

We license policy and claims administration and catastrophe modeling software from third parties. We also own, or license 
other technology systems used by our insurance company affiliates. These technology systems consist primarily of an integrated 
central processing computer, a series of server-based computer networks, a back-up server and various Internet-based communications 
systems. 

Reinsurance  

2018 – 2019 Reinsurance Program  

In order to limit our potential exposure to catastrophic events, we purchase significant reinsurance from third party reinsurers 

and sponsor catastrophe bonds issued by Citrus Re. The catastrophe reinsurance may be on an excess of loss or quota share basis. We 
also purchase reinsurance for non-catastrophe losses on a quota share, per risk or facultative basis. Purchasing a sufficient amount of 
reinsurance to consider catastrophic losses from single or multiple events or significant non-catastrophe losses is an important part of 
our risk strategy, and premiums paid (or ceded) to reinsurers is one of our largest cost components. Reinsurance involves transferring, 
or “ceding”, a portion of the risk exposure on policies we write to another insurer, known as a reinsurer. To the extent that our 
reinsurers are unable to meet the obligations they assume under our reinsurance agreements, we remain liable for the entire insured 
loss. 

Our reinsurance agreements are prospective contracts. We record an asset, prepaid reinsurance premiums, and a liability, 
reinsurance payable, for the entire contract amount upon commencement of our new reinsurance agreements. We generally amortize 
our catastrophe reinsurance premiums over the 12-month contract period on a straight-line basis, which is June 1 through May 31. Our 
quota share reinsurance is amortized over the 12-month contract period and may be purchased on a calendar or fiscal year basis. 

In the event that we incur losses and loss adjustment expenses recoverable under our reinsurance program, we record amounts 

recoverable from our reinsurers on paid losses plus an estimate of amounts recoverable on unpaid losses. The estimate of amounts 
recoverable on unpaid losses is a function of our liability for unpaid losses associated with the reinsured policies; therefore, the 
amount changes in conjunction with any changes to our estimate of unpaid losses. As a result, a reasonable possibility exists that an 
estimated recovery may change significantly in the near term from the amounts included in our consolidated financial statements. 

8 

 
Our insurance regulators require all insurance companies, like us, to have a certain amount of capital and reinsurance coverage 

in order to cover losses and loss adjustment expenses upon the occurrence of a catastrophic event. Our 2018-2019 reinsurance 
program provides reinsurance in excess of our state regulator requirements, which are based on the probable maximum loss that we 
would incur from an individual catastrophic event estimated to occur once in every 100 years based on our portfolio of insured risks. 
The nature, severity and location of the event giving rise to such a probable maximum loss differs for each insurer depending on the 
insurer’s portfolio of insured risks, including, among other things, the geographic concentration of insured value within such portfolio. 
As a result, a particular catastrophic event could be a one-in-100-year loss event for one insurance company while having a greater or 
lesser probability of occurrence for another insurance company. We also purchase reinsurance coverage to protect against the potential 
for multiple catastrophic events occurring in the same year. We share portions of our reinsurance program coverage among our 
insurance company affiliates. 

Catastrophe Excess of Loss Reinsurance 

Effective June 1, 2018, we entered into catastrophe excess of loss reinsurance agreements covering Heritage P&C, Zephyr and 
NBIC. The catastrophe reinsurance programs are allocated amongst traditional reinsurers, catastrophe bonds issued by Citrus Re Ltd., 
a Bermuda special purpose insurer formed in 2014 (“Citrus Re”) and the Florida Hurricane Catastrophe Fund (“FHCF”). The FHCF 
covers Florida risks only and we participate at 45%. Citrus Re, which provides fully collateralized multi-year coverage, covers 
catastrophe losses incurred by Heritage P&C only through the 2016 Class D and 2017-1 Notes, and covers catastrophe losses incurred 
by Heritage P&C, Zephyr and NBIC through the 2016 Class E Note. Our third-party reinsurers are either rated “A- “or higher by A.M. 
Best or S&P or are fully collateralized, to reduce credit risk. 

The reinsurance program, which is segmented into layers of coverage, protects the Company for excess property catastrophe losses 
and loss adjustment expenses. The 2018-2019 reinsurance program provides first event coverage up to $1.6 billion for Heritage P&C, 
first event coverage up to $801 million for Zephyr, and first event coverage up to $1.0 billion for NBIC. Our first event retention for 
each insurance company subsidiary follows: Heritage P&C - $20.0 million; Zephyr - $20.0 million; NBIC – $12.8 million. Our second 
and third event retentions for each insurance company subsidiary follows: Heritage P&C - $16.0 million; Zephyr - $16 million; NBIC 
– $8.8 million.  

Our program was placed on a cascading basis which provides greater horizontal protection in a multiple small events scenario 

and features additional coverage enhancements. This coverage exceeds the requirements established by the Companies’ rating agency, 
Demotech, Inc., the Florida Office of Insurance Regulation, the Hawaii Insurance Division, and the Rhode Island Department of 
Business Regulation.  For the twelve months ending May 31, 2019, no single uncollateralized private reinsurer represented more than 
10% of the overall limit purchased from our total reinsurance coverage.  

We are responsible for all losses and loss adjustment expenses in excess of our reinsurance program. For second or subsequent 

catastrophic events, our total available coverage depends on the magnitude of the first event, as we may have coverage remaining from 
layers that were not previously fully exhausted. An aggregate of $3.4 billion of limit purchased in 2018 includes reinstatement through 
the purchase of reinsurance reinstatement premium. In total, we have purchased $3.5 billion of potential reinsurance coverage, 
including our retention, for multiple catastrophic events. Our ability to access this coverage, however, will be subject to the severity 
and frequency of such events. 

The Company's estimated net cost for the 2018-2019 catastrophe reinsurance programs is approximately $252.0 million. 

Gross Quota Share Reinsurance 

NBIC purchased an 8% gross quota share reinsurance treaty effective June 1, 2018 which provides ground up loss recoveries of 

up to $1.0 billion.  Prior to this treaty, NBIC’s gross quota share treaty was 18.75%. 

9 

 
Net Quota Share Reinsurance 

NBIC’s Net Quota Share coverage is proportional reinsurance for which certain of our other reinsurance inures to the quota 

share (property catastrophe excess of loss and reinstatement premium protection and the second layer of the general excess of loss.) 
An occurrence limit of $20.0 million for catastrophe losses is in effect on the quota share, subject to certain aggregate loss limits that 
vary by reinsurer. The amount and rate of reinsurance commissions slide, within a prescribed minimum and maximum, depending on 
loss performance. NBIC ceded 49.5% of net premiums and losses during 2018 to the Net Quota Share and 8% of the 2017 Net Quota 
Share was runoff. The Net Quota Share program was renewed on December 31, 2018 ceding 52.0% of the net premiums and losses 
and 10% of the prior year quota share will runoff. 

Aggregate Coverage Heritage P&C and Zephyr 

$1.1 billion of limit is structured on an aggregate basis (Top and Aggregate, Layer 1, Layer 2, Layer 3, Layer 4, Stub layers, 
Multi-Zonal, 2017-1 Notes and 2016 Class E Notes). To the extent that this coverage is not fully exhausted in the first catastrophic 
event, it provides coverage commencing at its reduced retention for second and subsequent events where underlying coverage has 
been previously exhausted. The Company paid a reinsurance reinstatement premium for $669.0 million of this coverage, which can be 
reinstated one time. Layers (with exception to FHCF and 2016 Class D Notes) are “net” of a $40.0 million attachment point. Layers 
inure to the subsequent layers if the aggregate limit of the preceding layer(s) is exhausted, and the subsequent layer cascades down in 
its place. 

NBIC placed 42.50% of an aggregate contract, which covers all catastrophe losses excluding named storms, on May 31, 2018, 

expiring December 31, 2018. The limit on the contract is $20.0 million, retention of $3.0 million and franchise deductible of $1.5 
million. 

NBIC placed 92.00% of an occurrence contract, which covers all catastrophe losses excluding named storms, on May 31, 2018, 

expiring December 31, 2018. The limit on the contract is $20.0 million with a retention of $20.0 million. 

NBIC placed 40.00% of an aggregate contract, which covers all catastrophe losses excluding named storms, on December 31, 
2018, expiring May 31, 2019. The limit on the contract is $20.0 million, retention of $20.0 million and franchise deductible of $1.0 
million. 

NBIC placed 100.00% of an occurrence contract, which covers all catastrophe losses excluding named storms, on December 31, 
2018, expiring December 31, 2019. The limit on the contract is $20.0 million with a retention of $20.0 million and has 1 reinstatement 
available.  

Per Risk Coverage    

The Company also purchased property per risk coverage for losses and loss adjustment expenses in excess of $1.0 million per 

claim. The limit recovered for an individual loss is $9.0 million and total limit for all losses is $27.0 million. There are two 
reinstatements available with additional premium due based on the amount of the layer exhausted. In addition, the Company 
purchased facultative reinsurance in excess of $10.0 million for any commercial properties it insured where the total insured value 
exceeded $10.0 million.  

General Excess of Loss 

NBIC’s general excess of loss reinsurance protects NBIC from single risk losses, both property and casualty. The casualty 

coverage provided by this contract also responds on a “Clash” basis, meaning that multiple policies involved in a single loss 
occurrence can be aggregated into one loss and applied to the reinsurance contract. The coverage is in two layers in excess of NBIC’s 
retention of the first $300,000 of loss. The first layer is $450,000 excess $300,000 and the second layer is $2.75 million excess 
$750,000 (Casualty second layer is $1.25 million excess $750,000). Both layers are 92% placed with the gross quota share providing 
the additional 8% coverage.  

Semi-Automatic Facultative Excess of Loss 

NBIC’s automatic property facultative reinsurance protects NBIC from single risk losses, for property risks with a total insured 

value excess of $3.5 million subject to a limit of $3.75 million.  

10 

 
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The Multi-Zonal cover responds 
in a first event for NBIC when 
there is at least a $200m loss to 
HPCIC for the same event. 

Millions 

$1,000 

$905 

$867 

$818 

Multi-Zoonal 84.7% of $3.13M xs 
$40M ($265M) 

2016 Citrus E  
100% of  $44.1M xs $40M 

NBIC Multi – Year 
Layer 4 
41.125% of 
$450M xs $550M 
(~$185M) 

$550 

Layer 3  
100% of  
$229M xs $40M  
1 @ 100%  
w/ RPP 

NBIC Multi – Year 
Layer 3 
41.125% of 
$410M xs $140M 
(~$169M) 

                        Layer 2 
Stub 
                       92.1% of  
Layer 2 
                $125M xs $40M  
                      1 @ 100% 
Cat43 
                        w/ RPP 
7.9% of  
$63.4M 
                        Layer 1 
xs  
                  92.1% of $50M 
$57.9M 
                        xs $40M  
($5M) 
                      1 @ 100%  
Stub 
                        w/ RPP 
Layer 1 
                    80% of $25M xs $10M Top/Agg 
20% Co-
Par 

NBIC Multi –Year 
Layer 2 
41.125% of 
$80M xs $60M 
(~$33M) 

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Retention  

Net Quota Share  

NBIC

2016 Citrus E 100% of  
$44.1M xs $40M 

2017 Citrus  
100% of  
$117.2M xs $40M 

2016 
Citrus 
D 
35% of  
$428.6M 
xs 
$568M 
($150M) 

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FHCF Layer 
45% of 
$1.213B 
xs 
$378.6M 
($546.0M) 

Layer 3  
100% of $229M xs $40M  
1 @ 100% w/ RPP 

Layer 2 
92.1% of $125M xs $40M  
1 @ 100% w/ RPP 

Layer 1 
92.1% of $50M xs $40M  
1 @ 100% w/ RPP 

Top/Agg 
80% of $25M xs $10M 

Retention 

Stub 
Layer 2 

Cat 43 7.9% 
of  
$63.4M xs  
$57.9M 
($5M) 
Stub 
Layer 1 
20% 
Co-Par 

$368 

$183 
$140 
$122 

$60 
$59 

$40 

$20 
$15 

Millions 

$1,592 

$1,400 
$1,392 

$1,320 

$1,107 

$997 

$568 

$498 

$378.6 

$215 

$121 
$90 

$58 

$40 

$15 

HPCIC 

Millions 

$801 

$757 

$683 

$444 

$215 

$121 

$90 

$58 

$40 

$15 

2016 Citrus E 100% of $44.1M xs $40M 

Multi-Zonal 
84.7% of  
$313M xs $40M 
($265M) 

Top/Agg 
15.3% 
of 
$313M 
xs 
$40M 
($48M) 

Stub 
Layer 2 

Cat43 
7.9% of  
$63.4M xs  
$57.9M 
($5M) 
Stub 
Layer 1 
20% Co-
Par 

Layer 3  
100% of $229M xs $40M  
1 @ 100% w/ RPP 

Layer 2 
92.1% of $125M xs $40M  
1 @ 100% w/ RPP 

Layer 1 
92.1% of $50M xs $40M   
1 @ 100% w/ RPP 

Top/Agg 
80% of $25M xs $10M 

Retention 

ZIC

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(cid:82)(cid:81)(cid:79)(cid:92)(cid:12)(cid:15)(cid:3)(cid:11)(cid:76)(cid:76)(cid:12) (cid:38)(cid:76)(cid:87)(cid:85)(cid:88)(cid:86)(cid:3)(cid:53)(cid:72)(cid:3)(cid:47)(cid:87)(cid:71)(cid:15)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:11)(cid:76)(cid:76)(cid:76)(cid:12)(cid:3)(cid:82)(cid:89)(cid:72)(cid:85)(cid:3)(cid:24)(cid:19)(cid:3)(cid:87)(cid:75)(cid:76)(cid:85)(cid:71)(cid:16)(cid:83)(cid:68)(cid:85)(cid:87)(cid:92)(cid:3)(cid:83)(cid:85)(cid:76)(cid:89)(cid:68)(cid:87)(cid:72)(cid:3)(cid:85)(cid:72)(cid:76)(cid:81)(cid:86)(cid:88)(cid:85)(cid:72)(cid:85)(cid:86)(cid:15)(cid:3)(cid:68)(cid:79)(cid:79)(cid:3)(cid:82)(cid:73)(cid:3)(cid:90)(cid:75)(cid:76)(cid:70)(cid:75)(cid:3)(cid:90)(cid:72)(cid:85)(cid:72)(cid:3)(cid:85)(cid:68)(cid:87)(cid:72)(cid:71)(cid:3)(cid:179)(cid:36)(cid:16)(cid:180)(cid:3)(cid:82)(cid:85)(cid:3)(cid:75)(cid:76)(cid:74)(cid:75)(cid:72)(cid:85)(cid:3)(cid:69)(cid:92)(cid:3)(cid:36)(cid:17)(cid:48)(cid:17)(cid:3)(cid:37)(cid:72)(cid:86)(cid:87)(cid:3)(cid:82)(cid:85)(cid:3)(cid:54)(cid:9)(cid:51)(cid:3)(cid:82)(cid:85)(cid:3)
(cid:90)(cid:75)(cid:76)(cid:70)(cid:75)(cid:3)(cid:90)(cid:72)(cid:85)(cid:72)(cid:3)(cid:73)(cid:88)(cid:79)(cid:79)(cid:92)(cid:3)(cid:70)(cid:82)(cid:79)(cid:79)(cid:68)(cid:87)(cid:72)(cid:85)(cid:68)(cid:79)(cid:76)(cid:93)(cid:72)(cid:71)(cid:17)(cid:3)(cid:55)(cid:75)(cid:72)(cid:85)(cid:72)(cid:3)(cid:76)(cid:86)(cid:3)(cid:81)(cid:82)(cid:3)(cid:86)(cid:76)(cid:81)(cid:74)(cid:79)(cid:72)(cid:3)(cid:85)(cid:72)(cid:76)(cid:81)(cid:86)(cid:88)(cid:85)(cid:72)(cid:85)(cid:3)(cid:85)(cid:72)(cid:83)(cid:85)(cid:72)(cid:86)(cid:72)(cid:81)(cid:87)(cid:76)(cid:81)(cid:74)(cid:3)(cid:80)(cid:82)(cid:85)(cid:72)(cid:3)(cid:87)(cid:75)(cid:68)(cid:81)(cid:3)(cid:20)(cid:19)(cid:8)(cid:3)(cid:82)(cid:73)(cid:3)(cid:87)(cid:75)(cid:72)(cid:3)(cid:79)(cid:76)(cid:80)(cid:76)(cid:87)(cid:3)(cid:83)(cid:88)(cid:85)(cid:70)(cid:75)(cid:68)(cid:86)(cid:72)(cid:71)(cid:3)(cid:73)(cid:82)(cid:85)(cid:3)(cid:82)(cid:88)(cid:85)(cid:3)(cid:83)(cid:85)(cid:82)(cid:74)(cid:85)(cid:68)(cid:80)(cid:15)
(cid:72)(cid:91)(cid:70)(cid:79)(cid:88)(cid:71)(cid:76)(cid:81)(cid:74)(cid:3)(cid:38)(cid:76)(cid:87)(cid:85)(cid:88)(cid:86)(cid:3)(cid:53)(cid:72)(cid:3)(cid:70)(cid:68)(cid:87)(cid:68)(cid:86)(cid:87)(cid:85)(cid:82)(cid:83)(cid:75)(cid:72)(cid:3)(cid:69)(cid:82)(cid:81)(cid:71)(cid:86)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:41)(cid:43)(cid:38)(cid:41)(cid:17)(cid:3)(cid:55)(cid:75)(cid:72)(cid:3)(cid:70)(cid:75)(cid:68)(cid:85)(cid:87)(cid:3)(cid:69)(cid:72)(cid:79)(cid:82)(cid:90)(cid:3)(cid:79)(cid:76)(cid:86)(cid:87)(cid:86) (cid:82)(cid:88)(cid:85)(cid:3)(cid:87)(cid:75)(cid:76)(cid:85)(cid:71)(cid:16)(cid:83)(cid:68)(cid:85)(cid:87)(cid:92)(cid:3)(cid:85)(cid:72)(cid:76)(cid:81)(cid:86)(cid:88)(cid:85)(cid:72)(cid:85)(cid:86)(cid:3)(cid:90)(cid:76)(cid:87)(cid:75)(cid:3)(cid:36)(cid:17)(cid:48)(cid:17) (cid:37)(cid:72)(cid:86)(cid:87)(cid:3)(cid:68)(cid:81)(cid:71)(cid:3)(cid:54)(cid:9)(cid:51)(cid:3)(cid:85)(cid:68)(cid:87)(cid:76)(cid:81)(cid:74)(cid:86)(cid:3)(cid:73)(cid:82)(cid:85)
(cid:68)(cid:79)(cid:79) (cid:43)(cid:72)(cid:85)(cid:76)(cid:87)(cid:68)(cid:74)(cid:72) (cid:76)(cid:81)(cid:86)(cid:88)(cid:85)(cid:68)(cid:81)(cid:70)(cid:72)(cid:3)(cid:70)(cid:82)(cid:80)(cid:83)(cid:68)(cid:81)(cid:92)(cid:3)(cid:86)(cid:88)(cid:69)(cid:86)(cid:76)(cid:71)(cid:76)(cid:68)(cid:85)(cid:76)(cid:72)(cid:86) (cid:68)(cid:86)(cid:3)(cid:82)(cid:73)(cid:3)(cid:39)(cid:72)(cid:70)(cid:72)(cid:80)(cid:69)(cid:72)(cid:85)(cid:3)(cid:22)(cid:20)(cid:15)(cid:3)(cid:21)(cid:19)(cid:20)(cid:27)(cid:17)

(cid:20)(cid:20)

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
 
 
                 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
Reinsurer 
Allied World Reinsurance Management Company/Allied World Insurance Company 
American Agricultural Insurance Company 
American Standard Insurance Company of Wisconsin 
Arch Reinsurance Company 
Axis Reinsurance Company 
Chubb Tempest Re USA LLC/ACE Property and Casualty Insurance Company 
The Cincinnati Insurance Company 
Employers Mutual Casualty Company 
Endurance Assurance Corporation 
Everest Reinsurance Company 
Munich Reinsurance America, Inc. 
Odyssey Reinsurance Company 
Partner Reinsurance Company of the U.S. 
QBE Reinsurance Corporation 
Renaissance Reinsurance U.S. Inc. 
SCOR Reinsurance Company 
Swiss Re Underwriters' Agency/Swiss Reinsurance America Corporation 
The Toa Reinsurance Company of America 
Tokio Millennium Re AG (U.S. Branch) 
Transatlantic Reinsurance Company 
TransRe/General Reinsurance Corporation 
Validus Americas/Validus Reinsurance (Switzerland) Ltd 
XL Reinsurance America Inc. 
Ark Underwriting Inc/Lloyds Syndicate 4020 
Ascot Underwriting (Bermuda) Limited/AIG per AIRCO agreement 
Ascot Underwriting Inc./Lloyd's Syndicate 1414 (ASC) 
Aspen Re America/Aspen Insurance UK Limited 
Brit Insurance Services USA, Inc/BRT Syndicate 2987 at Lloyd`s 
Brit Insurance Services USA, Inc/BRT Syndicate 2988 at Lloyd`s 
Hannover Rueck SE (obo Katarsis Capital Advisors SA) 
Hannover Rueck SE (obo Pillar Capital Management) 
Hannover Rueck SE 
Kelvin Re Limited 
Mapfre Re, Compania de Reaseguros, S.A. 
MS Amlin AG, Switzerland, Bermuda Branch 
Satec Srl/New Reinsurance Company Ltd. 
SCOR Global P&C SE, Paris, Zurich Branch 
Tokio Millennium Re AG (Bermuda Branch) (obo Quantedge) 
Tokio Millennium Re AG, Bermuda Branch 
Tokio Millennium Re AG, Bermuda Branch (obo Aquilo) 
Validus Reinsurance (Switzerland), Ltd 
Lloyd's Syndicate 0033 (HIS) 
Lloyd's Syndicate 0382 (HDU) 
Lloyd's Syndicate 0435 (FDY) 
Lloyd's Syndicate 0623 (AFB) 
Lloyd's Syndicate 0727 (SAM) 
Lloyd's Syndicate 1084 (CSL) 
Lloyd's Syndicate 1183 (TAL) 
Lloyd's Syndicate 1414 (ASC) 
Lloyd's Syndicate 1729 (DUW) 
Lloyd's Syndicate 1856 (ACS) 
Lloyd's Syndicate 1955 (BAR) 
Lloyd's Syndicate 1969 (APL) 
Lloyd's Syndicate 2001 (AML) 
Lloyd's Syndicate 2003 (XLC) 
Lloyd's Syndicate 2007 (NVA) 

12 

AM Best Rating 

S&P Rating 

   A 
   A 
   A 
   A+ 
   A+ 
   A++ 
   A+ 
   A 
   A+ 
   A+ 
   A+ 
   A 
   A 
   A 
   A+ 
   A+ 
   A+ 
   A 
   A+ 
   A+ 
   A++ 
   A 
   A+ 
   A 
   A 
   A 
   A 
   A 
   A 
   A+ 
   A+ 
   A+ 
   A- 
   A 
   A 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 

   A- 
   NR 
   NR 
   A+ 
   A+ 
   AA 
   A+ 
   NR 
   A+ 
   A+ 
   AA- 
   A- 
   A+ 
   A+ 
   A+ 
   AA- 
   AA- 
   A+ 
   A+ 
   A+ 
   AA+ 
   A 
   AA- 
   A+ 
   A+ 
   A+ 
   A 
   A+ 
   A+ 
   AA- 
   AA- 
   AA- 
   NR 
   A 
   A 
   AA- 
   AA- 
   A+ 
   A+ 
   A+ 
   A 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 

 
  
  
   AA- 
   A- 

   A+ 
   A 
   A+ 
   AA 

   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   A+ 
   NR 
   A+ 
   A+ 
   NR 

   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A 
   A- 
   A 
   A 
   A- 
   Fully Collateralized     Fully Collateralized 
   A+ 
   A 
   Fully Collateralized     Fully Collateralized 
   Fully Collateralized     Fully Collateralized 
   Fully Collateralized     Fully Collateralized 
   Fully Collateralized     Fully Collateralized 
   A+ 
   A 
   A+ 
   A++ 
   Fully Collateralized     Fully Collateralized 
   Fully Collateralized     Fully Collateralized 
   A+ 
   A- 
   A- 
   A+ 
   A 
   Fully Collateralized     Fully Collateralized 
   Fully Collateralized     Fully Collateralized 
   A- 
   A 
   A 
   A 
   Fully Collateralized     Fully Collateralized 
   A 
   A- 
   A 
   A+ 
   A- 
   A 
   A- 
   A 
   A- 
   A 
   A 

   A 
   AA- 
   A- 
   A 
   NR 
   A 
   NR 
   A 
   A+ 

   A+ 
   NR 
   NR 
   AA- 
   A 

   NR 
   A- 
   A 
   A+ 

   A 

Lloyd's Syndicate 2014 (ACA) 
Lloyd's Syndicate 2468 (NEO) 
Lloyd's Syndicate 2623 (AFB) 
Lloyd's Syndicate 2791 (MAP) 
Lloyd's Syndicate 2987 (BRT) 
Lloyd's Syndicate 2988 (BRT) 
Lloyd's Syndicate 3000 (MKL) 
Lloyd's Syndicate 4000 (PEM) 
Fidelis Underwriting Limited 
Nautical Management Ltd on behalf of Syndicate 2357 
Neon Underwriting Bermuda Limited/Lloyd's Syndicate 2468 
Pioneer Underwriting Ltd (Pioneer CAT USDF) / Peak Reinsurance Company Ltd 
Aeolus Re Ltd./Keystone PF Segregated Account 
Allianz Risk Transfer AG (Bermuda Branch) 
Allied World Assurance Company, Limited 
Aon Insurance Managers (Bermuda) Ltd/Securis Re I Ltd. SRB157 Seg Acct 
Aon Insurance Managers (Bermuda) Ltd/Securis Re IV Ltd. SRB457 Seg Acct 
Aon Insurance Managers (Bermuda) Ltd/Securis Re VI Ltd. SRB657 Seg Acct 
Aon Insurance Managers (Bermuda) Ltd/Securis Re VIII Ltd. SRB857 Seg Acct 
Arch Reinsurance Limited 
Aspen Bermuda Limited 
AXIS Specialty Limited 
Chubb Tempest Reinsurance Ltd. 
Eclipse Re Ltd/Segregated Account EC0017 
Eclipse Re Ltd/Segregated Account EC0018 
Endurance Specialty Insurance Ltd. 
Fidelis Insurance Bermuda Limited 
Hamilton Re, Ltd. 
Hannover Re (Bermuda), Ltd. 
Hiscox Insurance Company (Bermuda) Limited 
Horseshoe Re Limited/Segregated Account CC0070 
Horseshoe Re Limited/Segregated Account CC0071 
IAT Reinsurance Company Limited 
Lancashire Insurance Company Limited 
Markel Bermuda Limited 
Partner Reinsurance Company Limited 
Prospero Re Ltd. 
Qatar Reinsurance Company Limited 
Third Point Reinsurance (USA) Ltd. 
Validus Reinsurance, Ltd. 
XL Bermuda Ltd 
Asia Capital Reinsurance Group Pte Ltd 
China Property & Casualty Reinsurance Company Ltd. 
General Insurance Corporation of India 
Korean Reinsurance Company 
New India Assurance Company Limited 
Taiping Reinsurance Company Limited 
Lloyd's Syndicate 2001 (AML) (obo Leadenhall Capital Partners LLP) 

13 

 
     
Investments 

Our investments are managed by three third-party asset managers. We have designed our investment policy to provide a balance 

between current yield, conservation of capital and the liquidity requirements of our operations. As such, our investable assets are 
primarily held in cash and bonds of high credit quality with relatively short durations. Our investment policy sets guidelines that 
provide for a well-diversified investment portfolio that is compliant with insurance regulations applicable to the states in which we 
operate. Our investment objectives include liquidity, safety and security of principal, and returns. The investment policy limits 
investments in common and preferred stocks and requires a minimum weighted average portfolio quality of A for our bond portfolio 
with an overall duration of 2-5 years. No more than 2% of admitted assets can be invested in any one issuer, with slightly higher limits 
for highly rated securities, excluding government-related securities. Investments in commercial mortgages cannot exceed 10% of 
admitted assets. Prohibited investments include short sales and margin purchases, oil, gas, mineral or other types of leases, speculative 
uses of futures and options, unrated corporate securities, non-US denominated securities, convertible securities high risk CMO 
instruments, repurchase agreements, securities lending transactions and speculative foreign currency valuation transactions. Our 
investment policy, which may change from time to time, is approved by our Investment Committee and is reviewed on a regular basis 
in order to ensure that our investment policy evolves in response to changes in the financial markets. See Note 3 “Investments” to our 
consolidated financial statements under Item 8 of this Annual Report on Form 10-K. 

As of December 31, 2018, we held $250.1 million in cash and cash equivalents and $526.1 million in securities, which were 

comprised of $509.6 million in fixed maturities, $12.8 million in nonredeemable preferred stocks and $3.7 million in common stock. 
From the $509.6 million of fixed maturities, $31.0 million of U.S. government agency securities were pledged to the Federal Home 
Loan Bank (“FHLB”) in connection with a FHLB loan to Heritage P&C. See Note 12. Long-Term Debt to our consolidated financial 
statements under Item 8 of this Annual Report on Form 10-K. 

Government Regulation 

The insurance industry is extensively regulated. Our insurance company subsidiaries are subject to the laws and regulations of 
the states in which they do business. The insurance regulatory statutes and rules provide for regulation of virtually all aspects of the 
business of insurance companies. The states in which we conduct business, like many states, have adopted several model laws and 
regulations as promulgated by the National Association of Insurance Commissioners (“NAIC”). State statutes and administrative rules 
generally require each insurance company that is part of a holding company group to register with the department of insurance in its 
state of domicile and to furnish information concerning the operations of the companies within the holding company system which 
may materially affect the operations, management or financial condition of the insurers within the group. As part of its registration, 
each insurance company must identify material agreements, relationships and transactions with affiliates, including without limitation 
loans, investments, asset transfers, transactions outside of the ordinary course of business, certain management, service, and cost 
sharing agreements, reinsurance transactions, dividends and consolidated tax allocation agreements. In some instances, individual state 
insurance laws and regulations are even more stringent that those promulgated by the NAIC or other states. 

We are subject to regulations administered by a department of insurance in each state in which we do business. These 

regulations relate to, among other things: 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

the content and timing of required notices and other policyholder information; 

the amount of premiums the insurer may assume or write in relation to its surplus (writing ratios); 

the amount and nature of reinsurance a company is required to purchase; 

participation in guaranty funds and other statutorily created markets or organizations; 

business operations and claims practices; 

approval of policy forms and premium rates; 

standards of solvency, including risk-based capital measurements; 

licensing of insurers and their products; 

restrictions on the nature, quality and concentration of investments; 

restrictions on the ability of insurance company subsidiaries to pay dividends to insurance holding companies; 

restrictions on transactions between insurance companies and their affiliates; 

restrictions on the size of risks insurable under a single policy; 

requiring deposits for the benefit of policyholders; 

14 

 
(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

requiring certain methods of accounting; 

periodic examinations of our operations and finances; 

the form and content of records of financial condition required to be filed; and 

requiring reserves. 

The State of Florida Office of Insurance Regulation (“FLOIR”) imposed certain additional solvency related requirements as a 

condition of receiving a certificate of authority for our Florida insurance company subsidiary. Finally, our insurance company 
affiliates are subject to state regulations or consent orders setting conditions related to various transactions, including intercompany 
transactions. We are in full compliance with all consent orders. 

State regulators where we are and may become licensed and offer insurance products conduct periodic examinations of the 
affairs of insurance companies and require the filing of annual and other reports relating to financial condition, holding company 
issues and other matters. These regulatory authorities also conduct periodic examinations into insurers’ business practices. 
Additionally, we are subject to assessments levied by governmental and quasi-governmental entities from the states in which we 
conduct business.  

Employees  

As of December 31, 2018, we had 447 employees, 438 of whom are full-time. We are not a party to any collective bargaining 

agreement and have not experienced any work stoppages or strikes as a result of labor disputes. We consider relations with our 
employees to be satisfactory. 

Available Information 

We make available free of charge on our website, www.heritagepci.com, all materials that we file electronically with the 
Securities and Exchange Commission (“SEC”), including our annual report on Form 10-K, quarterly reports on Form 10-Q, current 
reports on Form 8-K and amendments to those reports, filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange 
Act of 1934, as amended, as soon as reasonably practicable after electronically filing such materials with, or furnishing them to, the 
SEC. During the period covered by this Form 10-K, we made all such materials available through our website as soon as reasonably 
practicable after filing such materials with the SEC. 

The SEC maintains an Internet website, www.sec.gov that contains reports, proxy and information statements and other 

information that we file electronically with the SEC. 

Our principal executive offices are located at 2600 McCormick Drive, Suite 300, Clearwater, Florida 33759. 

Financial Information by Operating Segment and by Geographical Area 

For financial information by operating segment and geographic area, see Part II, Item 8, Note 23, "Segment Data". 

15 

 
 
 
 
 
Item 1A. 

Risk Factors 

Set forth below are certain risk factors that could harm our business, results of operations and financial condition. You should 
carefully read the following risk factors, together with the financial statements, related notes and other information contained in this 
Annual Report on Form 10-K. Our business, financial condition and operating results may suffer if any of the following risks are 
realized. If any of these risks or uncertainties occur, the trading price of our common stock could decline and you might lose all or 
part of your investment. This Annual Report on Form 10-K contains forward-looking statements that contain risks and uncertainties. 
Please refer to the discussion of “Forward-Looking Statements” of this Annual Report in connection with your consideration of the 
risk factors and other important factors that may affect future results described herein. 

Risks Related to Our Business 

Our loss reserves are estimates and may be inadequate to cover our actual liability for losses, causing our results of operations 
to be adversely affected.  

We maintain reserves to cover our estimated ultimate liabilities for losses and loss adjustment expenses, also referred to as loss 

reserves. Our current loss reserves are based primarily on our historical data and statistical projections of what we believe the 
resolution and administration of claims will cost based on facts and circumstances then known to us. As a company with limited 
operating history, our claims experience and our experience with the risks related to certain claims is inherently limited. We use 
company historical data to the extent it is available and rely on industry historical data which may not be indicative of future periods. 
As a result, our projections and our estimates may be inaccurate, which in turn may cause our actual losses to exceed our loss reserves. 
If our actual losses exceed our loss reserves, our financial results, our ability to expand our business and to compete in the property 
and casualty insurance industry may be negatively affected. 

Factors that affect unpaid losses and loss adjustment expenses include the estimates made on a claim-by-claim basis known as 

“case reserves” coupled with bulk estimates known as “incurred but not yet reported” (or “IBNR”). Periodic estimates by management 
of the ultimate costs required to resolve all claims are based on our analysis of historical data and estimations of the impact of 
numerous factors such as (i) per claim information, (ii) industry and company historical loss experience and development patterns, 
(iii) legislative enactments, judicial decisions, legal developments in the awarding of damages and changes in political attitudes, and 
(iv) trends in general economic conditions, including the effects of inflation. Management revises its estimates based on the results of 
its analysis. This process assumes that past experience, adjusted for the effects of current developments and anticipated trends, is an 
appropriate basis for estimating the ultimate resolution of all claims. There is no precise method for subsequently evaluating the 
impact of any specific factor on the adequacy of the reserves because the eventual redundancy or deficiency is affected by multiple 
factors. 

Because of the inherent uncertainties in the reserving process, we cannot be certain that our reserves will be adequate to cover 

our actual losses and loss adjustment expenses. If our reserves for unpaid losses and loss adjustment expenses are less than actual 
losses and loss adjustment expenses, we will be required to increase our reserves with a corresponding reduction in our net income in 
the period in which the deficiency is identified. Future loss experience substantially in excess of our reserves for unpaid losses and 
loss adjustment expenses could substantially harm our results of operations and financial condition. 

Because a large portion of our insurance business is conducted in coastal states, any single catastrophic event, or a series of 
such events, or other condition affecting losses could adversely affect our financial condition and results of operations.  

As of December 31, 2018, all of our premium in force related to business in coastal states. The distribution of our policies is 

generally consistent with that of the populations in those states and is therefore more concentrated in densely-populated coastal areas. 
A single catastrophic event, or a series of such events, destructive weather pattern, general economic trend, regulatory development or 
other condition specifically affecting the states in which we conduct business, particularly the more densely populated areas of those 
states, could have a disproportionately adverse impact on our business, financial condition and results of operations. While we actively 
manage our exposure to catastrophic events through our underwriting process and the purchase of reinsurance on an excess of loss and 
quota share basis, the fact that our business is concentrated in coastal states subjects us to increased exposure to certain catastrophic 
events and destructive weather patterns such as hurricanes, tropical storms, tornadoes, and winter storms in the northeastern United 
States. Changes in the prevailing regulatory, legal, economic, political, demographic and competitive environment, and other 
conditions in the states in which we conduct business could also make it less attractive for us to do business and would have a more 
pronounced effect on our business than it would on other insurance companies that are more geographically diversified than we are. 
Since our business is concentrated in this manner, the occurrence of one or more catastrophic events or other conditions affecting 
insured losses in the states in which we do business could have an adverse effect on our business, financial condition and results of 
operations. 

16 

 
We have exposure to unpredictable catastrophes, which can materially and adversely affect our financial results. 

We write insurance policies that cover homeowners, condominium owners and commercial residential buildings for losses that 
result from, among other things, catastrophes. We are therefore subject to losses, including claims under policies we have assumed or 
written, arising out of catastrophes that may have a significant effect on our business, results of operations and financial condition. A 
significant catastrophe, or a series of catastrophes, could also have an adverse effect on our reinsurers. Catastrophes can be caused by 
various events, including hurricanes, tropical storms, snow storms, tornadoes, earthquakes, hailstorms, explosions, power outages, 
fires and by man-made events, such as terrorist attacks. The incidence and severity of catastrophes are inherently unpredictable. The 
extent of losses from a catastrophe is a function of both the total amount of insured exposure in the area affected and the severity of 
the event. Our policyholders are currently concentrated in coastal states, which are especially subject to adverse weather conditions 
such as hurricanes, tropical storms, and winter storms. Therefore, although we attempt to manage our exposure to catastrophes through 
our underwriting process and the purchase of reinsurance protection, an especially severe catastrophe or series of catastrophes could 
exceed our reinsurance protection and may have a material adverse impact on our results of operations and financial condition. In 
total, for the period from June 1, 2018 through May 31, 2019, we have purchased up approximately $3.5 billion of catastrophe 
reinsurance coverage for Heritage P&C, Zephyr, and NBIC, for multiple catastrophic events. Our ability to access this coverage, 
however, is subject to the severity and frequency of such events. We may experience significant losses and loss adjustment expenses 
in excess of our retention. 

Our results of operations may fluctuate significantly based on industry factors. 

The insurance business historically has been a cyclical industry characterized by periods of intense price competition due to 

excess underwriting capacity, as well as periods when shortages of capacity permitted an increase in pricing. As premium levels 
increase, there may be new entrants to the market, which could then lead to increased competition, a significant reduction in premium 
rates, less favorable policy terms and fewer opportunities to underwrite insurance risks, which could have a material adverse effect on 
our results of operations and cash flows. In addition to these considerations, changes in the frequency and severity of losses suffered 
by insureds and insurers, including changes resulting from multiple and/or catastrophic weather events, may affect the cycles of the 
insurance business significantly. We cannot predict whether market conditions will improve, remain constant or deteriorate. Negative 
market conditions may impair our ability to write insurance at rates that we consider appropriate relative to the risk assumed. If we 
cannot write insurance at appropriate rates, our business would be materially and adversely affected. 

In addition, the uncertainties inherent in the reserving process, together with the potential for unforeseen developments, 
including changes in laws and the prevailing interpretation of policy terms, may result in losses and loss adjustment expenses 
materially different from the reserves initially established. Changes to prior year reserves will affect current underwriting results by 
increasing net income if the prior year reserves prove to be redundant or by decreasing net income if the prior year reserves prove to 
be insufficient. We are not allowed to record contingency reserves to account for expected future losses. As a result, we expect 
volatility in operating results in periods in which significant loss events occur because generally accepted accounting principles do not 
permit insurers or reinsurers to reserve for loss events until they have occurred and are expected to give rise to a claim. We anticipate 
that claims arising from future events may require the establishment of substantial reserves from time to time. 

We may not be able to collect reinsurance amounts due to us from the reinsurers with which we have contracted. 

Reinsurance is a method of transferring part of an insurance company’s risk under an insurance policy to another insurance 
company. To the extent that our reinsurers are unable to meet the obligations they assume under our reinsurance agreements, we 
remain liable for the entire insured loss. We use reinsurance arrangements to limit and manage the amount of risk we retain, to 
stabilize our underwriting results and to increase our underwriting capacity. Our ability to recover amounts due from reinsurers under 
the reinsurance treaties we currently have in effect is subject to the reinsurance company’s ability and willingness to pay and to meet 
its obligations to us. We attempt to select financially strong reinsurers with an A.M. Best or S&P rating of “A-” or better or we require 
the reinsurer to fully collateralize its exposure. While we monitor from time to time their financial condition, we also rely on our 
reinsurance broker and rating agencies in evaluating our reinsurers’ ability to meet their obligations to us. 

Our reinsurance coverage in any given year may be concentrated with one or a limited group of reinsurers. For the twelve 
months ending May 31, 2018, no single uncollateralized private reinsurer represented more than 10% of the overall limit purchased 
from our total reinsurance coverage. Any failure on the part of any one reinsurance company to meet its obligations to us could have a 
material adverse effect on our financial condition or results of operations. 

17 

 
All residential insurance companies that write business in Florida, including Heritage P&C, are required to obtain reinsurance 

through the FHCF, and this coverage comprises a substantial portion of the Heritage P&C reinsurance program for our Florida insured 
properties. The limit and retention of the FHCF coverage is subject to upward or downward adjustment based on, among other things, 
submitted exposures to FHCF by all participants. We have purchased private reinsurance alongside our FHCF layer to fill in gaps in 
coverage that may result from the adjustment of the limit or retention of our FHCF coverage; however, such reinsurance would not 
cover any losses we may incur as a result of FHCF’s inability to pay the full amount of our claims. If a catastrophic event occurs in 
Florida, the FHCF may not have sufficient funds to pay all of its claims from insurance companies in full or in a timely manner. This 
could result in significant financial, legal and operational challenges to our Company. In the event of a catastrophic loss, FHCF’s 
ability to pay may be dependent upon its ability to issue bonds in amounts that would be required to meet its reinsurance obligations. 
There can be no assurance that FHCF will be able to do this. While we believe FHCF currently has adequate capital and financing 
capacity to meet its reinsurance obligations, there can be no assurance that it will be able to meet its obligations in the future, and any 
failure to do so could have a material adverse effect on our liquidity, financial condition and results of operations. 

Reinsurance coverage may not be available to us in the future at commercially reasonable rates or at all. 

The cost of reinsurance is subject to prevailing market conditions beyond our control such as the amount of capital in the 
reinsurance market, as well as the frequency and magnitude of natural and man-made catastrophes. We cannot be assured that 
reinsurance will remain continuously available to us in the amounts we consider sufficient and at prices acceptable to us. As a result, 
we may determine to increase the amount of risk we retain or look for other alternatives to reinsurance, which could in turn have a 
material adverse effect on our financial position, results of operations and cash flows.  

We may not be able to identify suitable acquisition candidates, effectively integrate newly acquired businesses or achieve 
expected profitability from acquisitions.  

Part of our growth strategy is to expand through the acquisition of complementary businesses. There can be no assurance that 

suitable candidates for acquisitions can be identified or, if suitable candidates are identified, that acquisitions can be completed on 
acceptable terms, if at all. Even if suitable candidates are identified, any future acquisitions may entail a number of risks that could 
adversely affect our business and the market price of our common stock, including the integration of the acquired operations, 
diversion of management's attention, risks of entering new market regions in which we have limited experience, adverse short-term 
effects on our reported operating results, the potential loss of key employees of acquired businesses and risks associated with 
unanticipated liabilities. 

We may use our common stock to pay for acquisitions. If the owners of potential acquisition candidates are not willing to 
receive our common stock in exchange for their businesses, our acquisition prospects could be limited. Future acquisitions could also 
result in accounting charges, potentially dilutive issuances of equity securities and increased debt and contingent liabilities, including 
liabilities related to unknown or undisclosed circumstances, any of which could have a material adverse effect on our business and the 
market price of our common stock 

Increased competition, competitive pressures, industry developments and market conditions could affect the growth of our 
business and adversely impact our financial results. 

The property and casualty insurance industry in the states in which we do business is cyclical and, during times of increased 

capacity, highly competitive. We compete not only with other stock companies, but also with state governmental insurance entities, 
mutual companies, other underwriting organizations and alternative risk sharing mechanisms. Our principal lines of business are 
written by numerous other insurance companies. Competition for any one account may come from very large, well-established 
national companies, smaller regional companies, other specialty insurers in our field and other companies that write insurance. Some 
of these competitors have greater financial resources, larger agency networks and greater name recognition than we do. We compete 
for business not only on the basis of price, but also on the basis of financial strength, types of coverages offered, and availability of 
coverage desired by customers, commission structure and quality of service. We may have difficulty continuing to compete 
successfully on any of these bases in the future. Competitive pressures coupled with market conditions may affect our rate of premium 
growth and financial results. 

In addition, industry developments could further increase competition in our industry. These developments could include: 

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an influx of new capital in the marketplace as existing companies attempt to expand their businesses and new companies 
attempt to enter the insurance business as a result of better premium pricing and/or policy terms; 

an increase in programs in which state-sponsored entities provide property insurance in catastrophe-prone areas; 

changes in state regulatory climates; and 

the passage of federal proposals for an optional federal charter that would allow some competing insurers to operate under 
regulations different or less stringent than those applicable to us. 

18 

 
 
These developments and others could make the property and casualty insurance marketplace more competitive by increasing the 
supply of insurance available. If competition limits our ability to write new business at adequate rates, our future results of operations 
would be adversely affected. 

Our results of operations and financial condition depend on our ability to underwrite and set premium rates accurately for a wide 
variety of risks. Rate adequacy is necessary to generate sufficient premiums to pay losses, loss adjustment expenses, reinsurance costs 
and underwriting expenses and to earn a profit. In order to price our products accurately, we must collect and properly analyze a 
substantial amount of data; develop, test and apply appropriate rating formulas; closely monitor and timely recognize changes in 
trends; and project both severity and frequency of losses with reasonable accuracy. Our ability to successfully perform these tasks, and 
as a result price our products accurately, is subject to a number of risks and uncertainties, some of which are outside our control, 
including: 

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the availability of sufficient reliable data and our ability to properly analyze available data; 

regulatory delays in approving filed rate changes; 

the uncertainties that inherently characterize estimates and assumptions; 

our selection and application of appropriate rating and pricing techniques; 

changes in legal standards, claim resolution practices, and restoration costs; and 

legislatively imposed consumer initiatives. 

In addition, we could underprice risks, which would negatively affect our profit margins. We could also overprice risks, which 

could reduce the number of policies we write and our competitiveness. In either event, our profitability could be materially and 
adversely affected. 

The inherent uncertainty of models and our reliance on such models as a tool to evaluate risk may have an adverse effect on 
our financial results. 

We license analytic and modeling software from third parties to facilitate our pricing, assess our risk exposure and determine 
our reinsurance needs. Given the inherent uncertainty of modeling techniques and the application of such techniques, these models and 
databases may not accurately address the emergence of a variety of matters which might impact our exposure to losses. Accordingly, 
these models may understate the exposures we are assuming, and our financial results may be adversely impacted, perhaps 
significantly. 

We rely on independent agents to write voluntary insurance policies for us, and if we are not able to attract and retain 
independent agents, our revenues would be negatively affected. 

We write voluntary personal and commercial insurance policies through a network of independent agents. Of our network of 
approximately 2,300 Florida independent agents, approximately 35% of new business is affiliated with eight large agency networks 
with which we have entered into master agency agreements, which are generally terminable with notice. Of our network of 
approximately 73 Hawaii independent agents, approximately 50% are affiliated with three large multi-producer agencies. Of our 
network of approximately 175 retail independent agents for business in the northeastern United States, our three largest relationships 
represent approximately $150.0 million in annualized premiums. 

As of December 31, 2018, voluntary policies written through independent agents, constituted approximately 77.6% of our total 
policies in force and represented approximately $644.7 million in annualized premiums. Our strategic focus is to grow the number of 
voluntary policies throughout the states in which we are licensed, which will further increase our reliance on our network of 
independent agents. If any of our independent agents cease writing policies for us, or if any of our master agency agreements are 
terminated, we may suffer a reduction in the amount of products we are able to sell, which would negatively impact our results. 

Many of our competitors also rely on independent agents. As a result, we must compete with other insurers for independent 
agents’ business. Our competitors may offer a greater variety of insurance products, lower premiums for insurance coverage, or higher 
commissions to their agents. If our products, pricing and commissions do not remain competitive, we may find it more difficult to 
attract business from independent agents to sell our products. 

19 

 
The failure of our claims department to effectively manage or remediate claims could adversely affect our insurance business, 
financial results and capital requirements. 

We rely on our claims department and any outsourced claims resources to facilitate and oversee the claims adjustment process 

for our policyholders. Many factors could affect the ability of our claims department to effectively manage claims by our 
policyholders, including: 

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the accuracy of our adjusters as they make their assessments and submit their estimates of damages; 

the training, background and experience of our claims representatives; 

the ability of our claims department to ensure consistent claims handling; 

the ability of our claims department to translate the information provided by adjusters into acceptable claims resolutions; 
and 

the ability of our claims department to maintain and update its claims handling procedures and systems as they evolve 
over time based on claims and geographical trends in claims reporting. 

Any failure to effectively manage the claims adjustment process, including failure to pay claims accurately, could lead to 
material litigation, undermine our reputation in the marketplace, impair our corporate image and negatively affect our financial results. 

Additionally, in the final stage of the claims process, we leverage CAN’s vendor network to provide repair and remediation 
services to the policyholder. If such services are not performed properly, we may face liability. Although we maintain professional 
liability insurance to cover losses arising from our repair and remediation services, there can be no assurances that such coverage is 
adequate. In addition, our failure to timely and properly remediate claims, or the perception of such failure, may damage our 
reputation and adversely affect our ability to renew existing policies or write new policies. 

Our business is subject to operational risks, including systems or human failures. 

We are subject to operational risks including fraud, employee errors, failure to document transactions properly or to obtain 
proper internal authorization, failure to comply with regulatory requirements or obligations under our agreements, failure of our 
providers, such as investment custodians, actuaries, information technology providers, etc., to comply with our service agreements, or 
information technology failures. Losses from these risks may occur from time to time and may be significant. 

If actual renewals of our existing contracts do not meet expectations, our premiums written in future years and our future 
results of operations could be materially adversely affected. 

Our insurance policies are written for a one-year term. We make assumptions about the renewal of our prior year’s contracts, 
including for purposes of determining the amount of reinsurance we purchase. If actual renewals do not meet expectations or if we 
choose not to write on a renewal basis because of pricing conditions, our premiums written in future years and our future operations 
would be materially adversely affected, and we may purchase reinsurance beyond what we believe is the most appropriate level. 

We may not be able to effectively execute our growth and diversification strategy. 

We have and intend to continue to invest significant time and resources to develop and market geographic expansion, new lines 
of business and/or products and services and we may not achieve the return on our investment that we expect. Initial timetables for the 
introduction and development of geographic expansion, new lines of business and/or new products or services may not be achieved 
and price and profitability targets may not prove feasible. External factors, such as compliance with regulations, competitive 
alternatives, and shifting customer preferences may also impact the successful implementation of our business plan. Such external 
factors and requirements may increase our costs and potentially affect the speed with which we will be able to pursue new market 
opportunities. There can be no assurance that we will be successful in bringing new insurance products or geographic expansion to our 
marketplace. Additionally, any geographic expansion, new line of business and/or new product or service could have a significant 
impact on the effectiveness of our system of internal controls. Failure to successfully manage these risks could have a material adverse 
effect on our business, results of operations and financial condition.  

Our growth and diversification strategy involves expansion of our business to states outside of our existing markets. Geographic 

diversification may be hindered by the fact that we have a limited operating history, and we may be unable to satisfy requirements 
imposed by state regulators and other third parties. 

20 

 
Our inability to maintain our financial stability rating may have a material adverse effect on our competitive position, the 
marketability of our product offerings, and our liquidity, operating results and financial condition. 

Financial stability ratings are important factors in establishing the competitive position of insurance companies and can have a 

significant effect on an insurance company’s business. Many insurance buyers, agents, brokers and secured lenders use the ratings 
assigned by rating agencies to assist them in assessing the financial stability and overall quality of the companies from which they are 
considering purchasing insurance or in determining the financial stability of the company that provides insurance. Each of our 
insurance company affiliates currently maintain a Demotech rating of “A” (“Exceptional”) or higher. Our insurance company 
subsidiaries and our parent company are also rated BBB- or better by KBRA. These financial stability ratings provide an objective 
baseline for assessing solvency and should not be interpreted as (and are not intended to serve as) an assessment of, a recommendation 
to buy, sell, or hold, any securities of an insurance company or its parent holding company, including shares of our common stock. 

On an ongoing basis, rating agencies review the financial performance and condition of insurers and can downgrade or change 

the outlook on an insurer’s ratings due to, for example, a change in an insurer’s statutory capital, a reduced confidence in management 
or a host of other considerations that may or may not be under the insurer’s control. All ratings are subject to continuous review; 
therefore, the retention of these ratings cannot be assured. A downgrade in any of these ratings could have a material adverse effect on 
our competitive position, the marketability of our product offerings and our ability to grow in the marketplace. 

If we are unable to expand our business because our capital must be used to pay greater than anticipated claims, our financial 
results may suffer. Further, we may require additional capital in the future which may not be available or may only be available 
on unfavorable terms. 

Our future growth and future capital requirements will depend on our ability to expand the number of insurance policies we 
write, to expand the kinds of insurance products we offer and to expand the geographic markets in which we do business, all balanced 
by the business risks we choose to assume and cede. These growth initiatives require capital. Our existing sources of funds include 
possible sales of common or preferred stock, incurring debt and our earnings from operations and investments. Unexpected 
catastrophic events in our coverage areas, such as the hurricanes, may result in greater claims losses than anticipated, which could 
require us to limit or halt our growth while we redeploy our capital to pay these unanticipated claims unless we are able to raise 
additional capital. 

To the extent that our present capital is insufficient to meet future operating requirements or to cover losses, we may need to 

raise additional funds through financing or curtail our growth. Based on our current operating plan, we believe that our current capital 
together with our anticipated retained income will support our operations. However, we cannot provide any assurance in that regard, 
since many factors will affect the amount and timing of our capital needs, including our growth and profitability, the availability and 
cost of reinsurance, as well as possible acquisition opportunities, market disruptions and other unforeseeable developments. If we 
require additional capital, it is possible that equity or debt financing may not be available on acceptable terms or at all. In the case of 
equity financings, dilution to our stockholders could result, and in any case such securities may have rights, preferences and privileges 
that are senior to those of existing stockholders. If we cannot obtain adequate capital on favorable terms or at all, our business, 
financial condition or results of operations could be materially adversely affected. 

Heritage Insurance depends on the ability of its subsidiaries to generate and transfer funds to meet its debt obligations. 

Heritage Insurance Holdings, Inc. does not have significant revenue generating operations of its own. Our ability to make 
scheduled payments on our debt obligations depends on the financial condition and operating performance of our subsidiaries. If the 
funds we receive from our subsidiaries, some of which are subject to regulatory restrictions on the payment of distributions, are 
insufficient to meet our debt obligations, we may be required to raise funds through the issuance of additional debt or equity securities, 
reduce or suspend dividend payments, or sell assets. 

Our information technology systems, or those of our key service providers, may fail or suffer a loss of security which could 
adversely affect our business.  

Our insurance business is highly dependent upon the successful and uninterrupted functioning of our computer and data 
processing systems. We rely on these systems to perform actuarial and other modeling functions necessary for writing business, as 
well as to handle our policy administration process (i.e., handling and adjusting claims, the billing, printing and mailing of our 
policies, endorsements, renewal notices, etc.). The successful operation of our systems depends on a continuous supply of electricity. 
The failure of these systems or disruption in the supply of electricity could interrupt our operations and result in a material adverse 
effect on our business. 

21 

 
The development and expansion of our insurance business is dependent upon the successful development and implementation of 

advanced technology, including modeling, underwriting and information technology systems. Because we intend to expand our 
business by writing additional voluntary policies, expanding to new geographic areas and entering into new lines of business, we are 
enhancing our information technology systems to handle and process an increased volume of policies. Additionally, we have engaged 
service providers to provide us with policy and other administration services for certain policies and we intend to continue to utilize 
third party systems as our policy count grows. The failure of any of these systems to function as planned could slow our growth and 
adversely affect our future business volume and results of operations. In addition, we have licensed certain systems and data from 
third parties. We cannot be certain that we will have access to these, or comparable systems, or that our technology or applications 
will continue to operate as intended. Moreover, we cannot be certain that we would be able to replace these systems without slowing 
our underwriting response time. A major defect or failure in our internal controls or information technology systems could result in 
management distraction, harm to our reputation, a loss or delay of revenues or increased expense. 

We may be subject to information technology failures, including data protection breaches and cyber-attacks, that could disrupt 
our operations, damage our reputation and adversely affect our business, operations, and financial results. 

We rely on our information technology systems for the effective operation of our business and for the secure maintenance and 

storage of confidential data relating to our business and for our policyholders. Although we have implemented security controls to 
protect our information technology systems, experienced programmers or hackers may be able to penetrate our security controls, and 
develop and deploy viruses, worms and other malicious software programs that compromise our confidential information or that of 
third parties and cause a disruption or failure of our information technology systems. In addition, we have in the past and may in the 
future be subject to "phishing" attacks in which third parties send emails purporting to be from reputable companies in order to obtain 
personal information and infiltrate our systems to initiate wire transfers or otherwise obtain proprietary or confidential information. A 
number of large, public companies have recently experienced losses based on phishing attacks and other cyber-attacks. Any 
compromise of our information technology systems could result in the unauthorized publication of our confidential business or 
proprietary information, result in the unauthorized release of customer, supplier or employee data, result in a violation of privacy or 
other laws, expose us to a risk of litigation, cause us to incur direct losses if attackers access our bank or investment accounts, or 
damage our reputation. The cost and operational consequences of implementing further data protection measures either as a response 
to specific breaches or as a result of evolving risks, could be significant. In addition, our inability to use or access our information 
systems at critical points in time could adversely affect the timely and efficient operation of our business. Any delayed in our business 
growth, significant costs or lost policyholders resulting from these technology failures could adversely affect our business, operations 
and financial results. 

Security breaches, cyber-attacks or fraudulent activity could result in damage to the Company’s operations or lead to 
reputational damage and expose the Company to significant liabilities. 

A security breach of the Company’s computer systems, or those of the Company’s third-party service providers, including as a 

result of cyber attacks, could interrupt or damage its operations or harm its reputation. In addition, the Company could be subject to 
liability if confidential customer or employee information is misappropriated from its computer systems. Any compromise of security, 
including security breaches perpetrated on persons with whom the Company has commercial relationships, that results in the 
unauthorized access to or use of personal information or the unauthorized access to or use of confidential employee, customer, 
supplier or Company information, could result in a violation of applicable privacy and other laws, significant legal and financial 
exposure, damage to the Company’s reputation, and a loss of confidence of the Company’s customers, vendors and others, which 
could harm its business and operations. Any compromise of security could deter people from entering into transactions that involve 
transmitting confidential information to the Company’s systems and could harm relationships with the Company’s suppliers, which 
could have a material adverse effect on the Company’s business. Actual or anticipated cyber attacks may cause the Company to incur 
substantial costs, including costs to investigate, deploy additional personnel and protection technologies, train employees and engage 
third-party experts and consultants. Despite the implementation of significant security measures, these systems may still be vulnerable 
to physical break-ins, computer viruses, programming errors, attacks by third parties or similar disruptive problems. The Company 
may not have the resources or technical sophistication to anticipate or prevent rapidly evolving types of cyber attacks. 

The Company’s customers provide personal information that we store and maintain in our Datawarehouse. While the Company 

has implemented systems and processes to protect against unauthorized access to or use of such personal information, there is no 
guarantee that these procedures are adequate to safeguard against all security breaches or misuse of the information. Furthermore, the 
Company relies on encryption and authentication technology to provide security and authentication to effectively secure transmission 
of confidential information, including customer bank account, credit card information and other personal information. However, there 
is no guarantee that these systems or processes will address all of the cyber threats that continue to evolve in addition, many of the 
third parties who provide products, services, or support to the Company could also experience any of the above cyber risks or security 
breaches, which could impact the Company’s policyholders and its business and could result in a loss of customers, suppliers or 
revenue. 

22 

 
Our disaster recovery and business continuity plans involve arrangements with our off-site, secure data centers. We cannot 
assure you that we will be able to access our systems from these facilities in the event that our primary systems are unavailable due to 
various scenarios, such as natural disasters or that we have prepared for every disaster or every scenario which might arise in respect 
of a disaster for which we have prepared, and cannot assure you our efforts in respect of disaster recovery will succeed, or will be 
sufficiently rapid to avoid harm to our business. 

Lastly, the regulatory environment related to information security, data collection and use, and privacy is increasingly rigorous, 
with new and constantly changing requirements applicable to the Company’s business, and compliance with those requirements could 
result in additional costs. These costs associated with information security, such as increased investment in technology or investigative 
expenses, the costs of compliance with privacy laws, and fines, penalties and costs incurred to prevent or remediate information 
security or cyber breaches, could be substantial and adversely impact the Company’s business. 

The development and implementation of new technologies will require an additional investment of our capital resources in the 
future. 

Frequent technological changes, new products and services and evolving industry standards are all influencing the insurance 

business. We believe that the development and implementation of new technologies will require additional investment of our capital 
resources in the future. We have not determined, however, the amount of resources and the time that this development and 
implementation may require, which may result in short-term, unexpected interruptions to our business, or may result in a competitive 
disadvantage in price and/or efficiency, as we endeavor to develop or implement new technologies. 

We do not have significant redundancy in our operations. 

We conduct our business primarily from offices located in Florida, Hawaii, and Rhode Island where catastrophic weather events 
could damage our facilities or interrupt our power supply. The loss or significant impairment of functionality in these facilities for any 
reason could have a material adverse effect on our business, as we do not have significant redundancies to replace our facilities if 
functionality is impaired. We contract with a third-party vendor to maintain complete daily backups of our systems; however, we have 
not fully tested our plan to recover data in the event of a disaster.  

We may be unable to attract and retain qualified employees. 

We depend on our ability to attract and retain experienced underwriting talent and other skilled employees who are 

knowledgeable about our business. If the quality of our underwriters and other personnel decreases, we may be unable to maintain our 
current competitive position in the specialized markets in which we operate and be unable to expand our operations, which could 
adversely affect our results. 

The loss of, or failure to attract, key personnel could have a more significant impact on our business as compared to some of our 

competitors that are larger or have longer operating histories. We believe that our ability to grow and fully execute our business plan 
will depend in large part on our ability to attract and retain additional skilled and qualified personnel and to expand, train and manage 
our employees. We may not be successful in doing so, because the competition for experienced personnel in the insurance industry is 
intense. 

We are dependent on key executives, the loss of whom could adversely affect our business. 

Our future success depends to a significant extent on the efforts of our senior management. We believe there are only a limited 
number of available and qualified executives with substantial experience in our industry. Accordingly, the loss of the services of one 
or more of the members of our senior management could delay or prevent us from fully implementing our business strategy and, 
consequently, significantly and negatively affect our business. 

Currently, we only maintain key man life insurance with respect to Bruce Lucas, our Chairman and Chief Executive Officer. If 
any other member of senior management dies or becomes incapacitated, or leaves the company to pursue employment opportunities 
elsewhere, we would be solely responsible for locating an adequate replacement for such senior management and for bearing any 
related cost. To the extent that we are unable to locate an adequate replacement or are unable to do so within a reasonable period of 
time, our business may be significantly and negatively affected. 

23 

 
Our financial results may be negatively affected by the fact that a portion of our income is generated by the investment of our 
company’s capital, premiums and loss reserves. 

A portion of our income is, and likely will continue to be, generated by the investment of our capital, premiums and loss 
reserves. The amount of income so generated is a function of our investment policy, available investment opportunities and the 
amount of available cash invested. We are also constrained by investment limitations required by our state insurance regulators. At 
December 31, 2018, approximately 68% of our total investments, cash and cash equivalents was invested in fixed-maturity and equity 
securities. We may, under certain circumstances, be required to liquidate our investments in securities at prices below book value, 
which may adversely affect our financial results. We currently hold all of our cash in accounts with four financial institutions and, as a 
result of this concentration, a portion of the balances in such accounts exceeds the FDIC insurance limits. While we monitor and 
adjust the balances in our accounts as appropriate, these balances could be impacted if any of these financial institutions fail and could 
be subject to other adverse conditions in the financial markets. 

We may alter our investment policy to accept higher levels of risk with the expectation of higher returns. Fluctuating interest 

rates and other economic factors make it impossible to estimate accurately the amount of investment income that will be realized. In 
fact, we may realize losses on our investments. 

The effects of emerging claim and coverage issues on our business are uncertain. 

Loss frequency and severity in the property and casualty insurance industry in general and for our multi-peril personal lines 

business has continued to increase in recent years, principally driven by litigation and AOB in the State of Florida. Winter storms in 
the northeastern United States and hurricane activity have also affected losses incurred. In addition, many legal actions and 
proceedings have been brought on behalf of classes of complainants, which can increase the size of judgments. The propensity of 
policyholders and third-party claimants to litigate and the willingness of courts to expand causes of loss and the size of awards may 
render the loss reserves of our insurance subsidiaries inadequate for current and future losses. In addition, as industry practices and 
social and other environmental conditions change, unexpected and unintended issues related to claims and coverage may emerge. 
These issues may adversely affect our business by either extending coverage beyond our underwriting intent or by increasing the 
number or size of claims. In some instances, these changes may not become apparent until sometime after we have issued insurance 
policies that are affected by the changes. As a result, the full extent of liability under our insurance policies may not be known at the 
time such policies are issued or renewed, and our financial position and results of operations may be adversely affected. 

The failure of the risk mitigation strategies we utilize could have a material adverse effect on our financial condition or results 
of operations. 

We utilize a number of strategies to mitigate our risk exposure including: 

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employing proper underwriting procedures; 

carefully evaluating the terms and conditions of our policies; 

geographic diversification; and 

ceding insurance risk to reinsurance companies. 

However, there are inherent limitations in these tactics. No assurance can be given that an event or series of unanticipated events 

will not result in loss levels which could have a material adverse effect on our financial condition or results of operations. 

Lack of effectiveness of exclusions and other loss limitation methods in the insurance policies we assume or write could have a 
material adverse effect on our financial condition or our results of operations. 

Various provisions of our policies, such as limitations or exclusions from coverage which are designed to limit our risks, may 

not be enforceable in the manner we intend. In addition, the policies we issue contain conditions requiring the prompt reporting of 
claims to us and our right to decline coverage in the event of a violation of that condition. While our insurance product exclusions and 
limitations reduce the loss exposure to us and help eliminate known exposures to certain risks, it is possible that a court or regulatory 
authority could nullify or void an exclusion or limitation, or legislation could be enacted modifying or barring the use of such 
endorsements and limitations in a way that would adversely affect our loss experience, which could have a material adverse effect on 
our financial condition or results of operations. 

24 

 
Our variable rate indebtedness subjects us to interest rate risk, which could cause our annual debt service obligations 

to increase significantly.   

Borrowings under our 2019 Senior Credit Facility are at variable rates of interest and expose us to interest rate risk. If the rates 

on which our borrowings are based were to increase from current levels, our debt service obligations on our variable rate indebtedness 
would increase even though the amount borrowed remained the same, and our net income and cash available to service our other 
obligations would decrease. 

Our financing costs may be adversely affected by changes in LIBOR.   

LIBOR, the London interbank offered rate, is the basic rate of interest used in lending between banks on the London interbank 

market and is widely used as a reference for setting the interest rate on loans globally. We use LIBOR as a reference rate in our 
revolving credit facility to calculate interest due to our lender. On July 27, 2017, the United Kingdom’s Financial Conduct Authority, 
which regulates LIBOR, announced its intention to phase out LIBOR by the end of 2021. It is unclear if LIBOR will cease to exist at 
that time or if new methods of calculating LIBOR will be established such that it continues to exist after 2021. If LIBOR ceases to 
exist, we may need to renegotiate our credit agreement with our lender. This could have an adverse effect on our financing costs. 

Changing climate conditions may adversely affect our financial condition, profitability or cash flows. 

Climate change, to the extent it produces extreme changes in temperatures and changes in weather patterns, could affect the 
frequency or severity of weather events. Further, it could reduce the affordability and availability of personal residential insurance, 
which could have an effect on pricing. Changes in weather patterns could also affect the frequency and severity of other natural 
catastrophe events to which we may be exposed. 

If we are unable to implement and maintain effective internal controls over financial reporting, investors may lose confidence 
in the accuracy and completeness of our financial reports and the market price of our common stock may be negatively 
affected. 

As a public company, we are required to maintain internal controls over financial reporting and to report any material 
weaknesses in such internal controls. A material weakness is a deficiency, or a combination of deficiencies, in internal control over 
financial reporting, such that there is a reasonable possibility that a material misstatement of a company’s annual or interim financial 
statements will not be prevented or detected on a timely basis. Section 404 of the Sarbanes-Oxley Act of 2002 (the “Sarbanes-Oxley 
Act”) requires that we evaluate and determine the effectiveness of our internal controls over financial reporting and, provide a 
management report on the internal controls over financial reporting. 

We have designed and implemented the internal controls over financial reporting in compliance with the Sarbanes-Oxley Act 

requirements. In the future, we may discover areas of our internal controls that need improvement. If we or our independent registered 
public accounting firm discover a material weakness, the disclosure of that fact, even if quickly remediated, could reduce the market’s 
confidence in our financial statements and harm our stock price. We may not be able to effectively and timely implement necessary 
control changes and employee training to ensure continued compliance with the Sarbanes-Oxley Act and other regulatory and 
reporting requirements. If we fail to maintain effective internal controls, we could be subject to regulatory scrutiny and sanctions and 
investors could lose confidence in the accuracy and completeness of our financial reports. 

We are an “emerging growth company” and we cannot be certain if the reduced disclosure and other requirements applicable 
to emerging growth companies will make our common stock less attractive to investors. 

We are an “emerging growth company,” as defined in the JOBS Act, and we currently and may in the future take advantage of 
certain exemptions from various reporting requirements that are applicable to other public companies that are not “emerging growth 
companies” including, but not limited to, not being required to comply with the auditor attestation requirements of Section 404 of the 
Sarbanes-Oxley Act with respect to our internal control over financial reporting, reduced disclosure obligations regarding executive 
compensation in our periodic reports and proxy statements, and exemptions from the requirements of holding a nonbinding advisory 
vote on executive compensation and stockholder approval of any golden parachute payments not previously approved. We may take 
advantage of these provisions for up to five years from our initial public offering or such earlier time that we are no longer an 
“emerging growth company.” We would cease to be an “emerging growth company” upon the earliest to occur of: (i) the last day of 
the year in which we have more than $1.07 billion in annual revenues; (ii) the date we qualify as a “large accelerated filer,” with at 
least $700 million of equity securities; (iii) the issuance, in any three-year period, by our company of more than $1 billion in non-
convertible debt securities held by non-affiliates; and (iv) the last day of the year ending after the fifth anniversary of our initial public 
offering, which is December 31, 2019. We may choose to take advantage of some but not all of these reduced reporting and other 
burdens. To the extent we take advantage of any of the reduced reporting burdens in this annual report or in future filings, the 
information that we provide our security holders may be different than you might get from other public companies in which you hold 
equity interests. We cannot predict if investors will find our common stock less attractive because we may rely on these exemptions. If 
some investors find our common stock less attractive as a result, there may be a less active trading market for our common stock and 
our stock price may be more volatile. 

25 

 
In addition, Section 107 of the JOBS Act provides that an “emerging growth company” can take advantage of the extended 
transition period provided in Section 7(a)(2)(B) of the Securities Act for complying with new or revised accounting standards. In other 
words, an “emerging growth company” can delay the adoption of certain accounting standards until those standards would otherwise 
apply to private companies. We have chosen to “opt-out” of such extended transition period, however, and, as a result, we will comply 
with new or revised accounting standards on the relevant dates on which adoption of such standards is required for non-emerging 
growth companies. Section 107 of the JOBS Act provides that our decision to opt-out of the extended transition period for complying 
with new or revised accounting standards is irrevocable. 

Risks Related to Regulation of our Insurance Operations 

We are subject to extensive regulation which may reduce our profitability or limit our growth. Moreover, if we fail to comply 
with these regulations, we may be subject to penalties, including fines and suspensions, which may adversely affect our 
financial condition and results of operations. 

We are subject to extensive state regulation. Our insurance company affiliates are subject to supervision and regulation that is 

primarily designed to protect our policyholders rather than our stockholders, and such regulation is imposed by the states in which we 
are domiciled and the states in which our insurance subsidiaries do business. These regulations relate to, among other things, the 
approval of policy forms and premium rates, our conduct in the marketplace, our compliance with solvency and financial reporting 
requirements, transactions with our affiliates, and limitations on the amount of business we can write, the amount of dividends we can 
pay to stockholders, and the types of investments we can make. Insurance holding company regulations generally provide that 
transactions between an insurance company and its affiliates must be fair and reasonable and must be clearly and accurately disclosed 
in the records of the respective parties, with expenses and payments allocated between the parties in accordance with customary 
accounting practices. Many types of transactions between an insurance company and its affiliates, such as transfers of assets, loans, 
reinsurance agreements, service agreements, certain dividend payments by the insurance company and certain other material 
transactions, may be subject to prior approval by, or prior notice to, state regulatory authorities. If we are unable to obtain the requisite 
prior approval for a specific transaction, we would be precluded from taking the action, which could adversely affect our operations. 
These regulatory requirements may adversely affect or inhibit our ability to achieve some or all of our business objectives. In addition, 
regulatory authorities also may conduct periodic examinations into insurers’ business practices. These reviews may reveal deficiencies 
in our insurance operations or differences between our interpretations of regulatory requirements and those of the regulators. 

State insurance regulations also frequently impose notice or approval requirements for the acquisition of specified levels of 

ownership in the insurance company or insurance holding company. For example, Florida law requires that a person may not, 
individually or in conjunction with any affiliated person of such person, acquire directly or indirectly, conclude a tender offer or 
exchange offer for, enter into any agreement to exchange securities for, or otherwise finally acquire 5% or more of the outstanding 
voting securities of a Florida domiciled stock insurer or of a controlling company, unless it is in compliance with certain notice and 
approval requirements. Such restriction may inhibit our ability to grow our business or achieve our business objectives. 

Further, regulatory authorities have relatively broad discretion to deny or revoke licenses for various reasons, including the 
violation of regulations. In some instances, we follow practices based on our interpretations of regulations or practices that we believe 
may be generally followed by the industry. These practices may turn out to be different from the interpretations of regulatory 
authorities. If we do not have the requisite licenses and approvals or do not comply with applicable regulatory requirements, insurance 
regulatory authorities could preclude or temporarily suspend us from carrying on some or all of our activities or otherwise penalize us. 
This could adversely affect our ability to operate our business. 

Our insurance company affiliates may become subject to additional regulation imposed by our insurance regulators  

In addition to compliance with statutes and regulations of the states in which we conduct business, especially the states in which 

our insurance company affiliates are domiciled, additional restrictions can be imposed by our insurance regulators. These restrictions 
are typically memorialized in a consent order entered into between the state regulator and the insurance company. We have, in certain 
cases, agreed to higher or more stringent restrictions than are otherwise required under the laws in the states in which we conduct 
business. Further, we are subject to consent orders setting conditions related to various transactions, including intercompany 
transactions.   

In the event we are unable to comply with the additional regulation imposed by these consent orders, it may adversely affect our 

ability to operate our business. 

26 

 
Changes in regulation may reduce our profitability and limit our growth. 

We are subject to extensive regulation in the states in which we conduct business. The NAIC and state insurance regulators are 

constantly reexamining existing laws and regulations, generally focusing on modifications to holding company regulations, 
interpretations of existing laws and the development of new laws.  

From time to time, states consider and/or enact laws that may alter or increase state authority to regulate insurance companies 

and insurance holding companies. States also consider and/or enact laws that impact the competitive environment and marketplace for 
property and casualty insurance. Our insurance company subsidiaries currently transact insurance multiple states. The political 
environment in some states has sometimes led to aggressive regulation of property and casualty insurance companies. For example, in 
2007, Florida enacted legislation that led to rate levels in the private insurance market that we believe, in many instances in the past, 
were inadequate to cover the related underwriting risk. This same legislation required Citizens to reduce its premium rates and begin 
competing against private insurers in the Florida residential property insurance market. Florida lawmakers may continue to enact or 
retain legislation that suppresses the rates of Citizens, further adversely impacting the private insurance market and increasing the 
likelihood that it must levy assessments on private insurance companies and ultimately on Florida consumers. These and other aspects 
of the political environment in jurisdictions where we operate may reduce our profitability, limit our growth, or otherwise adversely 
affect our operations. 

During the past several years, various regulatory and legislative bodies have adopted or proposed new laws or regulations to 
address the cyclical nature of the insurance industry, catastrophic events and insurance capacity and pricing. These regulations include 
(i) the creation of “market assistance plans” under which insurers are induced to provide certain coverages, (ii) restrictions on the 
ability of insurers to rescind or otherwise cancel certain policies in mid-term or to nonrenew policies at their scheduled expirations, 
(iii) advance notice requirements or limitations imposed for certain policy non-renewals, (iv) limitations upon or decreases in rates 
permitted to be charged, (v) expansion of governmental involvement in the insurance market and (vi) increased regulation of insurers’ 
policy administration and claims handling practices. 

Currently, the federal government does not directly regulate the insurance business. However, in recent years the state insurance 

regulatory framework has come under increased federal scrutiny. Congress and some federal agencies from time to time investigate 
the current condition of insurance regulation in the United States to determine whether to impose federal regulation or to allow an 
optional federal charter, similar to banks. In addition, changes in federal legislation and administrative policies in several areas, 
including changes in the Gramm-Leach-Bliley Act, financial services regulation and federal taxation, can significantly impact the 
insurance industry and us. 

We cannot predict with certainty the effect any enacted, proposed or future state or federal legislation or NAIC initiatives may 

have on the conduct of our business. Furthermore, there can be no assurance that the regulatory requirements applicable to our 
business will not become more stringent in the future or result in materially higher costs than current requirements, or that creation of 
a federal insurance regulatory system will not adversely affect our business or disproportionately benefit our competitors. Changes in 
the regulation of our business may reduce our profitability, limit our growth or otherwise adversely affect our operations. 

Our insurance subsidiaries are subject to minimum capital and surplus requirements, and our failure to meet these 
requirements could subject us to regulatory action. 

Our insurance subsidiaries are subject to risk-based capital standards and other minimum capital and surplus requirements 
imposed under applicable state laws. The risk-based capital standards, based upon the Risk-Based Capital Model Act adopted by the 
NAIC, require our insurance subsidiaries to report the results of risk-based capital calculations to state regulators and the NAIC. These 
risk-based capital standards provide for different levels of regulatory attention depending upon the ratio of an insurance company’s 
total adjusted capital, as calculated in accordance with NAIC guidelines, to its authorized control level risk-based capital. Authorized 
control level risk-based capital is determined using the NAIC’s risk-based capital formula, which measures the minimum amount of 
capital that an insurance company needs to support its overall business operations. 

An insurance company with total adjusted capital that is less than 200% of its authorized control level risk-based capital is at a 
company action level, which would require the insurance company to file a risk-based capital plan that, among other things, contains 
proposals of corrective actions the company intends to take that are reasonably expected to result in the elimination of the company 
action level event. Additional action level events occur when the insurer’s total adjusted capital falls below 150%, 100%, and 70% of 
its authorized control level risk-based capital. The lower the percentage, the more severe the regulatory response, including, in the 
event of a mandatory control level event (total adjusted capital falls below 70% of the insurer’s authorized control level risk-based 
capital), placing the insurance company into receivership. As of December 31, 2018, our insurance subsidiaries each maintained a 
risk-based capital ratio of over 300%. Our Florida subsidiary, HPCI, has agreed to maintain a risk-based capital ratio of at least 300%.  
In connection with our acquisition of NBIC, we agreed to maintain a risk-based capital ratio of 375%. 

27 

 
In addition, our insurance subsidiaries are required to maintain certain minimum capital and surplus and to limit its written 

premiums to specified multiples of its capital and surplus. Our insurance subsidiaries could exceed these ratios if their volume 
increases faster than anticipated or if their surplus declines due to catastrophe or non-catastrophe losses or excessive underwriting and 
operational expenses. 

Any failure by our insurance subsidiaries to meet the applicable risk-based capital or minimum statutory capital requirements or 
the writings ratio limitations imposed by state law could subject our insurance subsidiaries to further examination or corrective action 
imposed by state regulators, including limitations on our writing of additional business, state supervision or liquidation. 

Any changes in existing risk-based capital requirements, minimum statutory capital requirements, or applicable writings ratios 

may require us to increase our statutory capital levels, which we may be unable to do. 

Litigation or regulatory actions could have a material adverse impact on us 

From time to time, we are subject to civil or administrative actions and litigation. Civil litigation frequently results when we do 
not pay insurance claims in the amounts or at the times demanded by policyholders or their representatives. We also may be subject to 
litigation or administrative actions arising from the conduct of our business and the regulatory authority of state insurance 
departments. Further, we are subject to other types of litigation inherent in operating our businesses, employing personnel, contracting 
with vendors and otherwise carrying out our affairs. As industry practices and legal, judicial, social and other environmental 
conditions change, unexpected and unintended issues related to claims and coverage may arise, including judicial expansion of policy 
coverage and the impact of new theories of liability, plaintiffs targeting property and casualty insurers in purported class-action 
litigation relating to claims-handling and other practices, and adverse changes in loss cost trends, including inflationary pressures in 
home repair costs. Multiparty or class action claims may present additional exposure to substantial economic, non-economic or 
punitive damage awards. Current and future litigation or regulatory matters may negatively affect us by resulting in the payment of 
substantial awards or settlements, increasing legal and compliance costs, requiring us to change certain aspects of our business 
operations, diverting management attention from other business issues, harming our reputation with agents and customers or making it 
more difficult to retain current customers and to recruit and retain employees or agents. 

Regulation limiting rate increases and requiring us to participate in loss sharing may decrease our profitability. 

From time to time, political dispositions affect the insurance market, including efforts to effectively suppress rates at a level that 

may not allow us to reach targeted levels of profitability. Despite efforts to remove politics from insurance regulation, facts and 
history demonstrate that public policymakers, when faced with untoward events and adverse public sentiment, can act in ways that 
impede a satisfactory correlation between rates and risk. Such acts may affect our ability to obtain approval for rate changes that may 
be required to attain rate adequacy along with targeted levels of profitability and returns on equity. Our ability to afford reinsurance 
required to reduce our catastrophe risk may be dependent upon the ability to adjust rates for our cost. 

Additionally, we are required to participate in guaranty funds for insolvent insurance companies. The funds periodically assess 

losses against all insurance companies doing business in the state. Our operating results and financial condition could be adversely 
affected by any of these factors. 

Our revenues and operating performance will fluctuate due to statutorily approved assessments that support property and 
casualty insurance pools and associations 

We operate in a regulatory environment where certain entities and organizations have the authority to require us to participate in 

assessments. Currently these entities and organizations include, but are not limited to, the Florida Joint Underwriters Association 
(“JUA”), the Florida Insurance Guaranty Association (“FIGA”), Citizens and the FHCF. 

Insurance companies currently pass these assessments on to holders of insurance policies in the form of a policy surcharge, and 

reflect the collection of these assessments as fully earned credits to operations in the period collected. The collection of these fees, 
however, may adversely affect our overall marketing strategy due to the competitive landscape in Florida. As a result, the impact of 
possible future assessments on our balance sheet, results of operations or cash flow are indeterminable at this time. 

28 

 
Risks Relating to Ownership of Our Common Stock 

The price of our common stock may fluctuate significantly, and you could lose all or part of your investment. 

Volatility in the market price of our common stock may prevent you from being able to sell your shares at or above the price 

you paid for them. The market price for our common stock could fluctuate significantly for various reasons, including: 

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our operating and financial performance and prospects; 

our quarterly or annual earnings or those of other companies in our industry; 

the public’s reaction to our press releases, our other public announcements and our filings with the SEC; 

changes in, or failure to meet, earnings estimates or recommendations by research analysts who track our common stock 
or the stock of other companies in our industry; 

the failure of research analysts to cover our common stock; 

general economic, industry and market conditions; 

strategic actions by us, our customers or our competitors, such as acquisitions or restructurings; 

new laws or regulations or new interpretations of existing laws or regulations applicable to our business; 

changes in accounting standards, policies, guidance, interpretations or principles; 

material litigation or government investigations; 

changes in general conditions in the U.S. and global economies or financial markets, including those resulting from war, 
incidents of terrorism or responses to such events; 

changes in key personnel; 

sales of common stock by us, our principal stockholders or members of our management team; 

the granting or exercise of employee stock options; 

volume of trading in our common stock; and 

impact of the facts described elsewhere in “Risk Factors.” 

In addition, in recent years, the stock market has regularly experienced significant price and volume fluctuations. This volatility 

has had a significant impact on the market price of securities issued by many companies, including companies in our industry. The 
changes frequently appear to occur without regard to the operating performance of the affected companies. Hence, the price of our 
common stock could fluctuate based upon factors that have little or nothing to do with us and these fluctuations could materially 
reduce our share price. Therefore, investors who purchase our common stock may only realize a return on their investment if the value 
of our common stock appreciates. 

We may not continue to pay dividends on our common stock. 

In the fourth quarter of 2015 and for each quarter thereafter, our Board of Directors declared a quarterly cash dividend on our 
common stock; however, we can provide no assurance or guarantee that we will continue to pay dividends in the future. Therefore, 
investors who purchase our common stock may only realize a return on their investment if the value of our common stock appreciates. 
The declaration and payment of any future dividends will be at the discretion of our Board of Directors and will be dependent upon 
our profits, financial requirements and other factors including regulatory restrictions on the payment of dividends from our 
subsidiaries, general business conditions and such other factors as our Board of Directors considers relevant.  

We may not continue our stock repurchase program 

On September 14, 2015, the Company announced that our Board of Directors authorized a $20 million share repurchase 

program under which purchases may be made from time to time in the open market, or through privately negotiated transactions, 
block transactions or other techniques, as determined by the Company’s management. In May 2016, the Board of Directors authorized 
an additional stock repurchase of up to $50 million of the Company’s common stock. The repurchase plan expired on June 30, 2018.  
On August 1, 2018, the Company announced that its Board of Directors authorized a stock repurchase program authorizing the 
Company to repurchase up to $50 million of its common stock through December 31, 2020 under our current Rule 10b5-1 trading 
plan, which allows the Company to repurchase shares below a predetermined price per share. The timing and amount of any 
repurchases will be determined based on market conditions and other factors and the program may be discontinued or suspended at 
any time. 

29 

 
Although our Board of Directors has authorized the stock repurchase program, the stock repurchase program does not obligate 

us to repurchase any specific dollar amount or to acquire any specific number of shares and may be suspended or terminated at any 
time. The timing and amount of repurchases, if any, will depend upon several factors, including market and business conditions, the 
trading price of our common stock and the nature of other investment opportunities. In addition, repurchases of our common stock 
pursuant to our stock repurchase program could affect the market price of our common stock or increase its volatility. Additionally, 
our stock repurchase program could diminish our cash reserves, which may impact our ability to finance future growth and to pursue 
possible future strategic opportunities and acquisitions. There can be no assurance that any stock repurchases will enhance stockholder 
value because the market price of our common stock may decline below the levels at which we determine to repurchase our stock. 
Although our stock repurchase program is intended to enhance long-term stockholder value, there is no assurance that it will do so and 
short-term stock price fluctuations could reduce the program’s effectiveness. 

Certain provisions of our certificate of incorporation and our bylaws may make it difficult for stockholders to change the 
composition of our board of directors and may discourage hostile takeover attempts that some of our stockholders may consider 
to be beneficial. 

Certain provisions of our certificate of incorporation and bylaws may have the effect of delaying or preventing changes in 

control if our board of directors determines that such changes in control are not in the best interests of us and our stockholders. The 
provisions in such certificate of incorporation and bylaws include, among other things, the following: 

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the ability of our board of directors to issue shares of preferred stock and to determine the price and other terms, including 
preferences and voting rights, of those shares without stockholder approval; 

stockholder action can only be taken at a special or regular meeting and not by written consent; 

advance notice procedures for nominating candidates to our board of directors or presenting matters at stockholder 
meetings; and 

allowing only our board of directors to fill vacancies on our board of directors. 

We have elected in our certificate of incorporation not to be subject to Section 203 of the DGCL, an anti-takeover law. In 
general, Section 203 prohibits a publicly held Delaware corporation from engaging in a business combination, such as a merger, with 
a person or group owning 15% or more of the corporation’s voting stock for a period of three years following the date the person 
became an interested stockholder, unless (with certain exceptions) the business combination or the transaction in which the person 
became an interested stockholder is approved in a prescribed manner. Accordingly, we will not be subject to any anti-takeover effects 
of Section 203. 

While these provisions have the effect of encouraging persons seeking to acquire control of our company to negotiate with our 

board of directors, they could enable the board of directors to hinder or frustrate a transaction that some, or a majority, of the 
stockholders might believe to be in their best interests, including an acquisition that would result in a price per share at a premium 
over the market price, and, in that case, may prevent or discourage attempts to remove and replace incumbent directors. 

These provisions may frustrate or prevent any attempts by our stockholders to replace or remove our current management by 

making it more difficult for stockholders to replace members of our board of directors, which is responsible for appointing the 
members of our management. 

Applicable insurance laws may make it difficult to effect a change of control of our company. 

State insurance holding company laws require prior approval by the state insurance department of any change of control of an 

insurer that is domiciled in that respective state. “Control” is generally defined as the possession, direct or indirect, of the power to 
direct or cause the direction of the management and policies of a company, whether through the ownership of voting securities, by 
contract or otherwise. Control is generally presumed to exist through the direct or indirect ownership of 10% or more of the voting 
securities of a domestic insurance company or any entity that controls a domestic insurance company. These laws may discourage 
potential acquisition proposals and may delay, deter or prevent a change of control of us, including through transactions, and in 
particular unsolicited transactions, that some or all of our stockholders might consider to be desirable. 

30 

 
 
Any issuance of preferred stock could make it difficult for another company to acquire us or could otherwise adversely affect 
holders of our common stock, which could depress the price of our common stock. 

Our board of directors has the authority to issue preferred stock and to determine the preferences, limitations and relative rights 

of shares of preferred stock and to fix the number of shares constituting any series and the designation of such series, without any 
further vote or action by our stockholders. Our preferred stock could be issued with voting, liquidation, dividend and other rights 
superior to the rights of our common stock. The potential issuance of preferred stock may delay or prevent a change in control of us, 
discouraging bids for our common stock at a premium over the market price, and adversely affect the market price and the voting and 
other rights of the holders of our common stock. 

Our business and stock price may suffer as a result of our limited public company operating experience. In addition, if 
securities or industry analysts do not publish research or publish inaccurate or unfavorable research about our business, our 
stock price and trading volume could decline. 

We completed our initial public offering in May 2014. Our limited public company operating experience may make it difficult 

to forecast and evaluate our future prospects. If we are unable to execute our business strategy, either as a result of our inability to 
effectively manage our business in a public company environment or for any other reason, our business, prospects, financial condition 
and results of operations may be harmed. In addition, if no or very few securities or industry analysts cover of our company, the 
trading price for our stock would be negatively impacted. If one or more of the analysts who covers us downgrades our stock or 
publishes inaccurate or unfavorable research about our business, our stock price would likely decline. If one or more of these analysts 
ceases coverage of us or fails to publish reports on us regularly, demand for our stock could decrease, which could cause our stock 
price and trading volume to decline. 

Item 1B. 

Unresolved Staff Comments 

None 

Item 2. 

Properties  

The following is a summary of our offices and locations: 

Location 
Clearwater, Florida 
Safety Harbor, Florida 

Honolulu, Hawaii 

Pawtucket, Rhode Island 

Pawtucket, Rhode Island 

Business Use 

 Corporate Headquarters 
 Restoration Center 
 Insurance Company HI 
   Operations 
 Insurance Company NE 
   Operations 
 Insurance Company NE 
   Operations 

   Square Footage   
75,736   
16,367   

   Lease Expiration Dates 
  Company owned 
  Company owned 

4,405   

Leased 

15,321   

  Company owned (1) 

22,520   

  Company owned 

(1)  The property was held for sale as of December 31, 2018 and the Company recognized a predetermined loss of $737,000, and equally reduced 

the asset and recorded the loss as a non-operating loss on the statement of operations. The property remains pending sale. 

Approximately 74% of the properties in Clearwater are occupied by unaffiliated tenants. The Pawtucket properties are each 25% 

occupied by unaffiliated tenants.  

Item 3. 

Legal Proceedings 

We are subject to routine legal proceedings in the ordinary course of business. We believe that the ultimate resolution of these 

matters will not have a material adverse effect on our business, financial condition or results of operations. 

Item 4. 

Mine Safety Disclosures 

Not applicable 

31 

 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
PART II 

Item 5. 

Market For Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities 

Our common stock has been listed on the New York Stock Exchange (“NYSE”) under the symbol “HRTG” since May 2014.  

Holders of Record 

As of March 8, 2019, we had 30,360,758 shares of common stock outstanding, including 605,801 shares of restricted stock for 

which restrictions have not lapsed, and by a total of approximately 32 stockholders of record.  

Dividends  

The declaration and payment of dividends will be at the discretion of our Board of Directors and will depend on profits, 
financial requirements and other factors, such as legal and regulatory restrictions on the payment of dividends, overall business 
condition and other elements the Board of Directors considers relevant. See Note 20. Equity to our consolidated financial statements 
under Item 8 of this Annual Report on Form 10-K. 

Securities Authorized for Issuance under Equity Compensation Plan. 

For information regarding the securities authorized for issuance under our equity compensation plans, refer to “Security 
Ownership of Certain Beneficial Owners and Management and Related Stockholders Matters” included in Part III, Item 12 of this 
Annual Report. 

Unregistered Sales of Equity Securities 

None 

Stock Performance Graph 

The following graph and table compare the cumulative total stockholder return of our common stock from May 23, 2014 (the 

date of the HRTG initial public offering) through December 31, 2018, assuming an initial investment of $100 and reinvestment of 
dividends with the performance among Heritage Insurance Holdings Inc of, NASDAQ Insurance Index and Russell 2000 Index. We 
are a component of the Russell 2000 index and it provides small and mi-cap benchmark index. The NASDAQ Insurance Index 
consists of all publicly traded insurance underwriters in the property and casualty sector in the United States.  

32 

 
 
Comparison of Cumulative Total Return

250

225

200

175

150

125

100

75

4
1
0
2
/
3
2
/
5

4
1
0
2
/
1
3
/
2
1

5
1
0
2
/
1
3
/
2
1

6
1
0
2
/
1
3
/
2
1

7
1
0
2
/
1
3
/
2
1

8
1
0
2
/
1
3
/
2
1

HRTG

NASDAQ INSURANCE INDEX

Russell 2000 Index

Heritage Insurance Holdings, Inc 
NASDAQ Insurance Index 
Russell 2000 Index 

May-14 

Dec-14 

Dec-15 

Dec-16 

Dec-17 

Dec-18 

100     
100     
100     

169     
108     
107     

190     
115     
101     

139     
133     
121     

162     
138     
136     

135   
126   
120   

33 

 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
 
Item 6. 

Selected Financial Data 

The following selected consolidated financial data should be read in conjunction with Item 7 – Management’s Discussion and 

Analysis of Financial Condition Results of Operations and our consolidated financial statements and the related notes appearing in 
Item 8 – Financial Statements and Supplementary Data of this Annual Report. The consolidated statement of operations data for the 
years ended December 31, 2018, 2017, and 2016 and the consolidated balance sheet data at December 31, 2018 and 2017 are derived 
from our audited consolidated financial statements appearing in Item 8 of this Annual Report on Form 10-K. The consolidated 
statement of operations data for the years ended December 31, 2015 and 2014 and the consolidated balance sheet data at December 
31, 2018, 2017 and 2016 are derived from our audited consolidated financial statements that are not included in this Annual Report on 
Form 10-K. The historical results are not necessarily indicative of the results to be expected in any future period. 

Statements of Operations Data: 

Revenue: 
Gross premiums written 
Gross premiums earned 
Ceded premiums 
Net premiums earned 
Net investment income and realized 
   gains/losses 
Other revenue 

Total revenue 

Expenses: 
Loss and loss adjustment expenses 
Other operating expenses 

Total expenses 
Operating income 
Other non-operating expenses 
Income (loss) before income taxes 
Provision for income taxes 

Net income (loss) 

Earnings (loss) per share: 

Basic earnings (loss) per share 
Diluted earnings (loss) per share 

Ratios to net premiums earned: 

Net loss ratio 
Operating expense ratio 
Combined ratio 

Ratios to gross premiums earned: 

Ceded premium ratio 
Gross loss ratio 
Operating expense ratio 
Combined ratio 

2018 

2017 

Year Ended December 31, 
2016 
(In thousands, except per share data) 

2015 

2014 

   $ 

923,349      $ 
926,326        
(472,144 )      
454,182        

625,565      $ 
643,304        
(263,740 )      
379,564        

626,704      $ 
640,518        
(228,797 )      
411,721        

586,098      $ 
524,740        
(148,472 )      
376,268        

10,803        
15,186        
480,171        

11,896        
15,163        
406,623        

10,914        
16,323        
438,958        

8,929        
9,595        
394,792        

237,425        
173,210        
410,635        
69,536        
30,542        
38,994        
11,839        
27,155      $ 

201,482        
155,606        
357,088        
49,535        
55,427        
(5,892 )      
(4,773 )      
(1,119 )    $ 

238,862        
143,331        
382,193        
56,765        
362        
56,403        
22,538        
33,865      $ 

141,191        
103,311        
244,502        
150,290        
—        
150,290        
57,778        
92,512      $ 

1.05      $ 
1.04      $ 

(0.04 )    $ 
(0.04 )    $ 

52.3 %     
38.1 %     
90.4 %     

51.0 %     
25.6 %     
18.7 %     
95.3 %     

53.1 %     
41.0 %     
94.1 %     

41.0 %     
31.3 %     
24.2 %     
96.5 %     

1.14      $ 
1.14      $ 

58.0 %     
34.8 %     
92.8 %     

35.7 %     
37.3 %     
22.4 %     
95.4 %     

3.08      $ 
3.05      $ 

37.5 %     
27.5 %     
65.0 %     

28.3 %     
26.9 %     
19.7 %     
74.9 %     

 $ 

   $ 
   $ 

436,407   
311,514   
(87,902 ) 
223,612   

4,153   
6,055   
233,820   

89,560   
70,008   
159,568   
74,252   
—   
74,252   
27,155   
47,097   

1.92   
1.82   

40.1 % 
31.3 % 
71.4 % 

28.2 % 
28.7 % 
22.5 % 
79.4 % 

34 

 
 
  
     
  
       
  
       
  
       
  
       
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
         
         
         
         
  
  
  
  
  
  
  
  
  
  
  
   
  
    
         
         
         
         
  
  
  
  
  
   
   
   
  
  
  
  
  
    
         
         
         
         
  
  
    
         
         
         
         
  
     
     
     
  
       
         
         
         
         
  
  
    
         
         
         
         
  
     
     
     
     
Balance Sheet Data 

2018 

2017 

As of December 31, 
2016 
(In thousands) 

2015 

2014 

Cash and invested assets 
Reinsurance recoverable 
Prepaid reinsurance premiums 
Deferred policy acquisition costs 
Intangibles 
Goodwill 

Total Assets 

Unpaid loss and loss adjustment expense 
Unearned premiums 
Long-term debt, net of issuance costs 
Reinsurance premium payable 
Deferred ceding commission 
Commission payable 
Outstanding checks 
Total Liabilities 
Total Stockholders' Equity 

   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
 $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
 $ 
 $ 

776,222      $ 
317,930      $ 
233,071      $ 
73,055      $ 
76,850      $ 
152,459      $ 
1,768,713      $ 
432,359      $ 
472,357      $ 
148,794      $ 
166,975      $ 
44,996      $ 
11,654      $ 
15,360      $ 
1,343,380      $ 
425,333      $ 

720,710      $ 
357,357      $ 
227,764      $ 
41,678      $ 
101,626      $ 
152,459      $ 
1,771,210      $ 
470,083      $ 
475,334      $ 
184,405      $ 
17,577      $ 
51,109      $ 
12,609      $ 
79,665      $ 
1,391,394      $ 
379,816      $ 

708,799      $ 
—      $ 
106,609      $ 
42,779      $ 
26,542      $ 
46,454      $ 
1,033,244      $ 
140,137      $ 
318,024      $ 
72,905      $ 
96,667      $ 
—      $ 
6,179      $ 
—      $ 
675,285      $ 
357,959      $ 

636,373      $ 
—      $ 
78,517      $ 
34,800      $ 
2,120      $ 
8,028      $ 
837,398      $ 
83,722      $ 
302,493      $ 
—      $ 
60,210      $ 
—      $ 
—      $ 
—      $ 
480,845      $ 
356,553      $ 

491,640   
—   
43,148   
24,370   
—   
2,350   
615,031   
51,469   
241,136   
—   
17,113   
—   
—   
—   
359,942   
255,089   

35 

 
 
 
  
     
           
           
           
           
  
  
  
  
  
  
     
     
     
     
  
  
  
  
 
Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations  

Please read the following discussion and analysis of our financial condition and results of operations together with our 

consolidated financial statements and related notes included under Part II, Item 8 of this Annual Report on Form 10-K.  

Overview  

We are a property and casualty insurance holding company headquartered in Florida with offices in Hawaii and Rhode Island. 
We provide personal residential property insurance in the states of Alabama, Connecticut, Florida, Georgia, Hawaii, Massachusetts, 
New Jersey, New York, North Carolina, Rhode Island and South Carolina through our insurance subsidiaries. We provide commercial 
residential insurance in Florida and New Jersey and are also licensed in the states of Maryland, Mississippi, Pennsylvania, and 
Virginia. We are vertically integrated and control or manage substantially all aspects of insurance underwriting, customer service, 
actuarial analysis, distribution and claims processing and adjusting.  

Our financial strength ratings are important to the Company in establishing our competitive position and can impact our ability 
to write policies. We are rated by both Demotech, Inc. (“Demotech”) and Kroll Bond Rating Agency (“KBRA”). Demotech, a rating 
agency specializing in evaluating the financial stability of insurers, maintains a letter-scale financial stability rating system (“FSR”) 
from A’’ (A double prime) to L (licensed by insurance regulatory authorities). KBRA assigned an investment grade issuer rating to the 
Company and assigned insurance financial strength rating (“IFSR”) to our insurance company subsidiaries. The rating assigned to 
insurance companies ranges from AAA (extremely strong operations to no risk) to R (operating under regulatory supervision).  

Demotech and KBRA have assigned the following IFSR to our key operating subsidiaries. Additionally, KBRA has assigned an 

investment grade issuer rating to the parent company, Heritage Insurance Holdings. The outlook for all ratings is stable.  

Subsidiary 

Heritage P&C 
Zephyr 
NBIC 
Heritage Insurance 

Demotech Rating 
A 
A' 
A 
N/A 

KBRA Rating 
BBB+ 
BBB+ 
A- 
N/A 

KBRA Investment Rating 
N/A 
N/A 
N/A 
BBB- 

The discussion of our financial condition and results of operations that follows provides information that will assist the reader in 

understanding our consolidated financial statements, the changes in certain key items in those financial statements from year to year, 
and the primary factors that accounted for those changes, as well as how certain accounting principles, policies and estimates affect 
our consolidated financial statements. This discussion should be read in conjunction with our consolidated financial statements and the 
related notes that appear elsewhere in this document. 

Information about Geography 

Our primary products are personal and commercial residential property insurance, which at December 31, 2018 was offered in 

Alabama, Connecticut, Florida, Georgia, Hawaii, Massachusetts, New York, New Jersey, North Carolina, Rhode Island and South 
Carolina. Our Florida domiciled insurance company, Heritage P&C, is authorized by each of the respective state insurance 
departments in Alabama, Georgia, Florida, Mississippi, North Carolina and South Carolina. Our Hawaii domiciled insurance 
company, Zephyr, writes business only in Hawaii and is authorized by the Hawaii Insurance Division. Our Rhode Island domiciled 
insurance company, NBIC, is authorized by each of the respective state insurance departments in Connecticut, Maryland, 
Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia.  

Acquisitions and Financings 

On March 21, 2016, we acquired 100% of the outstanding stock of Zephyr Acquisition Corporation and its wholly-owned 

subsidiary, Zephyr Insurance Company, a specialty property insurance company that offers property and casualty insurance to 
residential customers in Hawaii, in exchange for approximately $110.3 million, net of cash acquired. This acquisition furthered our 
strategic push to diversify business operations and achieve potential reinsurance synergies while expanding growth opportunities 
outside of Florida.  

On December 16, 2016, we closed a private placement of $79.5 million principal amount of our Senior Secured Notes due 2023 

(“Senior Notes”). The Senior Notes incurred interest at a rate per annum equal to the three-month LIBOR rate (but not less than 0.50 
percent) plus 8.75 percent, with interest payable quarterly in arrears in cash, quarterly, beginning March 15, 2017. The Senior Notes 
were scheduled to mature on December 15, 2023.  

36 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
On November 30, 2017, we acquired 100% of the outstanding stock of NBIC Holdings, Inc. and its wholly-owned subsidiaries, 

including Narragansett Bay Insurance Company in exchange for approximately $250 million, consisting of $210 million in cash and 
$40 million in shares of our common stock. NBIC Holdings includes two property insurance companies, NBIC and PIC. This 
acquisition will furthered our strategic goal of continued geographic diversification of our property insurance business operations. 

On August 16, 2017, in connection with the NBIC acquisition, we closed a private placement of $125.0 million principal 
amount of our 5.875% Convertible Senior Notes due 2037 (the “Convertible Notes”). We issued the notes under an indenture, where 
the notes bear interest at a rate of 5.875% per year.  

On December 14, 2018, we entered into a five-year, $125 million credit agreement (the “Credit Agreement”) with certain the 

lenders from time to time party thereto, Regions Bank, as Administrative Agent and Collateral Agent, BMO Harris Bank N.A., as 
Syndication Agent, Hancock Whitney Bank and Canadian Imperial Bank of Commerce, as Co-Documentation Agents, and Regions 
Capital Markets and BMO Capital Markets Corp., as Joint Lead Arrangers and Joint Bookrunners. 

Pursuant to the Credit Agreement, the participating Lenders agreed to provide (1) a senior secured term loan facility in an 
aggregate principal amount of $75 million (and (2) a senior secured revolving credit facility in an aggregate principal amount of 
$50 million (inclusive of a $5 million sublimit for the issuance of letters of credit and a $10 million sublimit for swingline loans) (the 
“Credit Facilities”). 

We used the net proceeds of the Credit Facilities (1) to redeem all $79.5 million outstanding aggregate principal amount of our 

Senior Notes due 2023, (2) to purchase $72.7 million of our outstanding 5.875% Convertible Notes due 2037, and (3) for general 
corporate purposes. 

In the fourth quarter of 2018 and the first quarter of 2019, we exchanged Convertible Notes in the aggregate principal amount of 

$81.6 million for a combination of cash and the issuance of an aggregate of 3,880,653 shares of our common stock. 

Recent Developments  

In September of 2018, Hurricane Florence, a category 4 storm, made landfall in North Carolina affecting policyholders of 

Heritage P&C. The ultimate gross loss is currently estimated at approximately $22.7 million, of which our consolidated retention is 
estimated at $16.5 million. 

In October of 2018, Hurricane Michael, a category 4 storm, made landfall in Florida affecting policyholders of Heritage P&C.  
The ultimate gross loss is currently estimated at approximately $43.5 million, of which our consolidated retention is estimated at $16 
million.  

In December of 2018, several enhancements to our capital structure were made. The Company entered into new five-year, 
$125.0 million secured credit facilities with Regions Bank as Administrative Agent, consisting of a $75.0 million term loan and a 
$50.0 million revolving credit facility. Proceeds of its new credit facilities, along with other funds, were used to redeem all $79.5 
million principal amount of its outstanding senior secured notes and to repurchase $72.7 million principal amount of the Company's 
outstanding convertible senior notes. The convertible note repurchases were made pursuant to privately-negotiated exchange 
agreements. At closing, the convertible note holders received a combination of cash and an aggregate of 3,595,452 shares of the 
Company's common stock. See Note 12. Long-Term Debt to our consolidated financial statements under Item 8 of this Annual Report 
on Form 10-K. 

Key Components of our Results of Operations 

Revenue 

Gross premiums written. Gross premiums written represent, with respect to a period, the sum of direct premiums written 
(premiums from voluntary policies written during the period, net of any midterm cancellations and renewals of voluntary policies and 
policies assumed from Citizens’) and assumed premiums written (premiums from state fair plan polices and policies that we assumed 
from Citizens, net of opt-outs), in each case prior to ceding premiums to reinsurers. 

Gross premiums earned. Gross premiums earned represent the total premiums earned during a period from policies written. 

Premiums associated with voluntary and renewed policies are earned ratably over the twelve-month term of the policy and premiums 
associated with assumed policies are earned ratably over the remaining term of the policy. 

37 

 
Ceded premiums. Ceded premiums represent the cost of our reinsurance during a period. We recognize the cost, excluding 
premiums ceded to Osprey, of our reinsurance program ratably over the twelve-month term of the arrangement. With the exception of 
our net quota share treaty associated with the NBIC acquisition, our reinsurance contracts are generally effective June 1 and run 
through May 31 of the following year. 

Net premiums earned. Net premiums earned reflect gross premiums earned less ceded premiums during the period. 

Net investment income. Net investment income represents interest earned from fixed maturity securities, short term securities 

and other investments, dividends on equity securities, and the gains or losses from the sale of investments. 

Other revenue. Other revenue includes rental income due under non-cancelable leases for space at the Company’s commercial 

property in Clearwater, Florida that we acquired in April 2013, and all policy and pay-plan fees. Our regulators have approved a 
policy fee on each policy written for certain states; these fees are not subject to refund, and the Company recognizes the income 
immediately when collected. The Company also charges pay-plan fees to policyholders that pay premiums in more than one 
installment and record the fees as income when collected. In addition, the Company records revenue earned from its restoration 
subsidiary for non-insurance construction as services performed using the percentage of completion method. The revenue generated 
from non-insurance contracts is not material in nature. Non-insurance construction revenue was minimal in 2018. 

Expenses 

Losses and loss adjustment expenses. Losses and loss adjustment expenses reflect losses paid, expenses paid to resolve claims, 
such as fees paid to adjusters, attorneys and investigators, and changes in our reserves for unpaid losses and loss adjustment expenses 
during the period, in each case net of losses ceded to reinsurers. Our reserves for unpaid losses and loss adjustment expenses represent 
the estimated ultimate cost of resolving all reported claims plus all losses we incurred related to insured events that we assume have 
occurred as of the reporting date, but that policyholders have not yet reported to us (which are commonly referred to as incurred but 
not reported, or “IBNR”). We estimate our reserves for unpaid losses using individual case-based estimates for reported claims and 
actuarial estimates for IBNR losses. We continually review and adjust our estimated losses as necessary based on industry 
development trends, our evolving claims experience and new information obtained. If our unpaid losses and loss adjustment expenses 
are considered deficient or redundant, we increase or decrease the liability in the period in which we identify the difference and reflect 
the change in our current period results of operations. 

Policy acquisition costs. Policy acquisition costs consist of the following items: (i) commissions paid to outside agents at the 

time of policy issuance, (ii) policy administration fees paid to a third-party administrator at the time of policy issuance, (iii) premium 
taxes and (iv) inspection fees. We recognize policy acquisition costs ratably over the term of the underlying policy. We recognize 
these costs ratably over the term of the unearned premium acquired in the transaction. We also earn ceding commission on our quota 
share reinsurance contracts, which is presented as a reduction of policy acquisition costs and general and administrative expenses 
based upon the proportion these costs bear to production of new business.  See Note 9 - Deferred Policy Acquisition Costs to our 
consolidated financial statements under Item 8 of this Annual Report on Form 10K. Ceding commission income is deferred and earned 
over the contract period. The amount and rate of ceding commission earned on the net quota share contract can slide within a 
prescribed minimum and maximum, depending on loss performance and how future losses develop. 

General and administrative expenses. General and administrative expenses include compensation and related benefits, 
professional fees, office lease and related expenses, information system expenses, corporate insurance, and other general and 
administrative costs.  As noted above, a certain portion of our ceding commissions are allocated to general and administrative 
expenses  

Provision for income taxes. Provision for income taxes consists of federal and state corporate level income taxes, which have 
historically resulted in a statutory blended tax rate of approximately 38.575%. Due to the enactment of the Tax Act, the effective tax 
rate can vary substantially from our statutory blended tax rate depending upon the amount of pretax income in proportion to 
permanent tax differences. 

Ratios 

Ceded premium ratio. Our ceded premium ratio represents ceded premiums as a percentage of gross premiums earned. 

Gross loss ratio. Our gross loss ratio represents losses and loss adjustment expenses as a percentage of gross premiums earned. 

Net loss ratio. Our net loss ratio represents losses and loss adjustment expenses as a percentage of net premiums earned. 

38 

 
Gross expense ratio. Our gross expense ratio represents policy acquisition costs and general and administrative expenses as a 

percentage of gross premiums earned. 

Net expense ratio. Our net expense ratio represents policy acquisition costs plus general and administrative expenses as a 

percentage of net premiums earned. 

Combined ratios. Our combined ratio on a gross basis represents the sum of ceded premiums, losses and loss adjustment 
expenses, policy acquisition costs and general and administrative expenses as a percentage of gross premiums earned. Our combined 
ratio on a net basis represents the sum of losses and loss adjustment expenses, policy acquisition costs and general and administrative 
expenses as a percentage of net premiums earned. 

The gross and net combined ratios are key measure of underwriting performance traditionally used in the property and casualty 

industry. A combined ratio under 100% generally reflects profitable underwriting results.  

Financial Results Highlights for the Year Ended December 31, 2018 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

Premium in force at December 31, 2018 was approximately $923.7 million with approximately 516,000 policies in-force 
at December 31, 2018 

Gross premiums written of $923.3 million and total revenue of $480.2 million 

Net premiums earned of $454.2 million 

Operating income of $69.5 million 

Combined ratio of 90.4% on a net basis 

Cash, cash equivalents and investments of $776.2 million, with total assets of $1.8 billion 

39 

 
Consolidated Results of Operations 

The following table summarizes our results of operations for the periods indicated (in thousands, except per share amounts): 

REVENUE: 

Gross premiums written 
Change in gross unearned premiums 
Gross premiums earned 
Ceded premiums 
Net premiums earned 
Net investment income 
Net realized gains 
Other revenue 
Total revenue 

OPERATING EXPENSES: 

Losses and loss adjustment expenses 
Policy acquisition costs 
General and administrative expenses 
Total operating expenses 

Operating income 

Interest expense, net 
Other non-operating expense, net 
Income (loss) before income taxes 

Provision for income taxes 

Net income (loss) 

Basic net income (loss) per share 
Diluted net income (loss) per share 

2018 

2017 

$ Change 

% Change 

Year Ended December 31, 

(in thousands) 

   $ 

   $ 

   $ 
   $ 
   $ 

923,349   
2,977   
926,326   
(472,144 ) 
454,182   
13,280   
(2,477 ) 
15,186   
480,171   

237,425   
84,666   
88,544   
410,635   
69,536   
20,015   
10,527   
38,994   
11,839   
27,155   
1.05   
1.04   

 $ 

 $ 

 $ 
 $ 
 $ 

625,565   
17,739   
643,304   
(263,740 ) 
379,564   
11,332   
564   
15,163   
406,623   

 $ 

 $ 

297,784   
(14,762 ) 
283,022   
(208,404 ) 
74,618   
1,948   
(3,041 ) 
23   
73,549   

201,482   
83,892   
71,714   
357,088     
49,535     
13,210     
42,217     
(5,892 )   
(4,773 )   
(1,119 )    $ 
(0.04 )    $ 
(0.04 )    $ 

35,943   
774   
16,830   
53,548     
20,001     
6,805     
(31,690 )   
44,886     
16,612     
28,274     
1.09     
1.08     

0.48   
(0.83 ) 
0.44   
0.79   
0.20   
0.17   
(5.39 ) 
0.00   
0.18   

0.18   
0.01   
0.23   
0.15   
0.40   
0.52   
(0.75 ) 
(7.62 ) 
(3.48 ) 
(25.27 ) 
(26.07 ) 
(25.92 ) 

Results of Operations – Year Ended December 31, 2018 Compared to Year Ended December 31, 2017 

Revenue 

Gross premiums written 

Gross premiums written increased to $923.3 million for the year ended December 31, 2018 as compared to $625.6 million for 

the year ended December 31, 2017. The increase relates to inclusion of a full year of operations of (NBIC which was acquired on 
November 30, 2017. 

Gross premiums earned  

Gross premiums earned increased to $926.3 million for the year ended December 31, 2018 as compared to $643.3 million for 

the year ended December 31, 2017. A reduction of gross earned premium by Heritage Property & Casualty Insurance (“Heritage 
P&C”) and Zephyr was offset by increases for a full year of premium earned by NBIC and a full year of earned premium on the 
Sawgrass polices transitioned to Heritage P&C on September 1, 2017. 

Ceded premiums 

Ceded premiums increased to $472.1 million for the year ended December 31, 2018 as compared to $263.7 million for the year 
ended December 31, 2017. The increase is due to inclusion of a full year of reinsurance for NBIC, reduced somewhat by a decrease in 
the cost of reinsurance for Heritage P&C, as described in Note 10 – Reinsurance to our audited consolidated financial statements 
included elsewhere in this Annual Report on Form 10-K. NBIC’s reinsurance program includes extensive quota share reinsurance 
designed to mitigate the adverse impact of winter storms, in addition to its catastrophe excess of loss reinsurance program. Inclusion 
of the quota share program serves to increase the cost of reinsurance while mitigating non-catastrophe losses. The cost reduction for 
Heritage P&C was due to a combination of a shift in exposure management, including a change in the product mix between personal 
and commercial lines, as well as synergies associated with improved diversification associated with the NBIC acquisition. The 

40 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
    
    
    
    
    
    
  
   
  
  
   
   
   
  
  
   
   
   
  
  
   
   
   
  
  
   
   
   
  
  
   
   
   
  
  
   
   
   
  
  
   
   
   
   
  
  
  
   
   
   
   
   
   
   
  
  
   
   
   
   
   
   
   
  
  
   
   
   
  
  
   
   
   
  
  
   
   
   
  
  
   
  
  
  
  
   
  
  
  
  
   
  
  
  
  
   
  
  
  
  
   
  
  
  
  
   
  
  
  
  
  
 
decrease in the cost for catastrophe excess of loss reinsurance program also relates to timing of the catastrophe reinsurance program.   
Reinsurance costs are amortized over a twelve-month period, reflecting the term of the coverage. The excess of loss reinsurance 
coverage and gross quota share treaties incept June 1. The NBIC net quota share treaty incepts December 31. As such, for a significant 
amount of our program we incur the cost of the previous year’s catastrophe program from January through May of each year and the 
current year program from June through December. We also have reinsurance costs associated with our larger risks, which could vary 
monthly depending upon the business written. 

Net premiums earned 

Net premiums earned increased to $454.2 million for the year ended December 31, 2018 as compared to $379.6 million for the 

year ended December 31, 2017. The increase in net premiums earned is primarily attributable to the additional net premium earned 
associated with the NBIC acquisition as described above. 

Net investment income 

Net investment income, inclusive of realized investment gains, decreased to $10.8 million for the year ended December 31, 

2018 as compared to $11.9 million for the year ended December 31, 2017. The decrease is caused by unrealized losses in 2018 
compared to realized gains in 2017 partially offset by a full year of investment income for NBIC. The unrealized losses relate 
primarily to new accounting for equity securities in which unrealized losses are no longer classified as Other Comprehensive Income 
but instead are classified in Operating Income. 

Other revenue 

Other revenue remained relatively flat year over year as the consolidated NBIC operations do not generate significant other 

revenue. 

Total revenue 

Total revenue increased to $480.2 million for the year ended December 31, 2018 as compared to $406.7 million for the year 

ended December 31, 2017. The increase in total revenue was due to the NBIC acquisition.  

Expenses 

Losses and loss adjustment expenses  

Losses and LAE increased to $237.4 million for the year ended December 31, 2018 as compared to $201.5 million for the year 
ended December 31, 2017. The increase is due largely to inclusion of a full year of NBIC losses, reduced by a decline in consolidated 
losses for the legacy Heritage entities. 

The Company’s retained hurricane losses for Hurricanes Lane, Florence and Michael were $32.9 million for the year ended 

December 31, 2018 and additional retention was recorded in 2018 for Hurricane Irma in the amount of $1.7 million. The Company’s 
vertical integration of the claims handling process benefitted 2018 results, with hurricane mitigation revenue stemming both from 
2017 and 2018 hurricanes.  

The Company’s losses incurred for the years ended December 31, 2018 includes of $13.3 million of prior year development 

reflecting management’s best estimate of the actuarial loss and LAE reserves with consideration given to Company specific historical 
loss experience. The development was primarily due to losses associated with Florida litigated claims, one-way attorney fees and 
AOB abuse in its Florida personal residential book of business. Loss reserves for personal lines business in Florida were strengthened 
during the year.   

The Company’s losses incurred during the year ended December 31, 2017 reflects a prior year development of $12.6 million, 

associated with management’s best estimate of the actuarial loss and LAE reserves with consideration given to Company specific 
historical loss experience.  

41 

 
Policy acquisition costs  

Policy acquisition costs increased slightly to $84.7 million for the year ended December 31, 2018 as compared to $83.9 million 
for the year ended December 31, 2017. The increase relates to costs associated with a full year of NBIC, reduced by allocable ceding 
commission income and a reduction in policy acquisition costs for the legacy Heritage companies. Our accounting policy is to allocate 
ceding commission between policy acquisition costs and general and administrative expenses for financial reporting purposes. Ceding 
commission is allocated between policy acquisition costs and general and administrative expenses based upon the proportion these 
costs bear to production of new business. For the year ended December 31, 2018, NBIC earned ceding commission income of $72.5 
million of which $55.0 million was allocable to policy acquisition costs compared to ceding commission income earned of $8.6 
million for the month and year ended December 31, 2017 after the NBIC transaction.  

General and administrative expenses 

General and administrative expenses increased to $88.5 million for the year ended December 31, 2018 as compared to $71.7 

million for the year ended December 31, 2017. The increase relates primarily to non-recurring business acquisition related costs, the 
inclusion of a full year of NBIC expenses, and an increase in costs associated with infrastructure growth. The increase in expenses was 
reduced by $18.1 million of NBIC ceding commission income allocable to general and administrative expenses. Our accounting 
policy is to allocate ceding commission between policy acquisition costs and general and administrative expenses for financial 
reporting purposes. Ceding commission is allocated between policy acquisition costs and general and administrative expenses based 
upon the proportion these costs bear to production of new business. 

Interest expense and amortization of debt issuance costs  

As described in Note 12 – Long-Term Debt to our audited consolidated financial statements appearing elsewhere in this Form 

10-K, Heritage issued $79.5 million in Secured Notes due 2023 on December 15, 2016 and issued $136.8 million in Convertible Notes 
in the third quarter of 2017, resulting in interest expense and amortization of debt issuance costs of $20.0 million for the year ended 
December 31, 2018 compared to $13.2 million for year ended December 31, 2017. The increase in interest and debt issuance 
amortization related to inclusion of a full year of interest on the convertible notes in 2018 coupled with a higher interest rate on the 
senior notes. The impact of a full year of interest expense on the convertible notes was diluted somewhat by the repurchase of $90.1 
million in convertible notes as described in Note 12 to our consolidated financial statements appearing elsewhere in this Form 10-K.  

Other non-operating expense, net  

For the year ended December 31, 2018, the Company incurred non-operating costs of $10.5 million, of which $9.8 million was 

associated with the refinancing of its debt, which is described in Note 12 – Long-Term Debt to our audited consolidated financial 
statements appearing elsewhere in this Form 10-K. These non-recurring costs include a pre-payment penalty and a write off of 
unamortized costs associated with the senior notes, fees associated with the debt refinancing, and a loss on early debt extinguishment. 
Additionally, we recorded a permanent decline in the value of real estate during the year. For the year ended December 31, 2017, the 
fair value of the conversion option liability coupled with the net loss on debt extinguishment on the purchase of convertible notes 
amounted to approximately $42.2 million and is presented on the statement of operations as a charge to non-operating expense. 

Provision for income taxes  

For the years ended December 31, 2018 and 2017, we reported a provision for income taxes of $11.8 million and an income tax 

benefit of $4.8 million, respectively. Our effective tax rate for the years ended December 31, 2018 and 2017 was 30.4% and 81.0%, 
respectively. The 2018 effective tax rate was affected by various permanent tax differences, predominately disallowed executive 
compensation deductions which were further limited in 2018 and future years upon the enactment of H.R.1, commonly referred to as 
the Tax Cuts and Jobs Act (“Tax Act”). The 2017 effective tax rate was affected by the valuation change for the conversion option 
liability, which is permanently non-deductible, creating a significant adverse impact to the rate. This item was offset by a favorable 
impact on the effective tax rate associated with enactment of the Tax Act. The effective tax rate can fluctuate throughout the year as 
estimates used in the tax provision for each quarter are updated as more information becomes available throughout the year.  

42 

 
Net (loss) income  

Our results for the year ended December 31, 2018 reflect net income of $27.2 million compared to a net loss of $1.1 million for 
the year ended December 31, 2017. Operating income was relatively flat as discussed above. The increase in net income is primarily 
due to 2017 non-operating items discussed above, such as the valuation of the convertible option.   

Ratios 

Ratios to Gross Premiums Earned: 
Ceded premium ratio 
Loss ratio 
Operating expense ratio 

Combined ratio 

Ratios to Net Premiums Earned: 
Loss ratio 
Operating expense ratio 

Combined ratio 

Year Ended December 31, 

2018 

2017 

51.0 % 
25.6 % 
18.7 % 
95.3 % 

52.3 % 
38.1 % 
90.4 % 

41.0 % 
31.3 % 
24.2 % 
96.5 % 

53.1 % 
41.0 % 
94.1 % 

Ratios – Year Ended December 31, 2018 Compared to Year Ended December 31, 2017 

Ceded premium ratio 

Our ceded premium ratio increased to 51.0% for the year ended December 31, 2018 compared to 41.0% for the year ended 

December 31, 2017. The increase relates to a higher ceded premium ratio for NBIC due to the gross and net quota share reinsurance 
programs, slightly reduced by a decrease in the ceded premium ratio for Heritage P&C. The reduction in the ceded premium ratio for 
Heritage P&C relates to exposure management as well as synergies associated with the NBIC transaction. 

Gross loss ratio 

Our gross loss ratio decreased to 25.6% for the year ended December 31, 2018 compared to 31.3% for the year ended December 

31, 2017. The decrease relates primarily to a lower loss ratio for NBIC resultant from its quota share reinsurance programs. The 
decrease was amplified by a decline in the loss ratio of the consolidated legacy Heritage entities. Our affiliates CAN and BRC were 
deployed extensively to repair properties and provide claim related services for 2017 and 2018 hurricane claims. This vertical 
integration had a significant favorable impact on our loss ratio for the year ended December 31, 2018. 

Net loss ratio 

Our net loss ratio decreased to 52.3% for the year ended December 31, 2018 compared to 53.1% for the year ended December 

31, 2017. The decrease in the net loss ratio was caused by the factors described in the gross loss ratio section above but the variance is 
smaller for the net loss ratio due to the impact of the increase in ceded premiums. 

Gross operating expense ratio 

Our gross operating expense ratio decreased to 18.7% for the year ended December 31, 2018 compared to 24.2% for the year 

ended December 31, 2017. The decrease is largely associated with a full year of ceding commission income from NBIC which is 
reported as an offset to operating expenses. Our accounting policy is to allocate ceding commission between policy acquisition costs 
and general and administrative expenses for financial reporting purposes. Ceding commission is allocated between policy acquisition 
costs and general and administrative expenses based upon the proportion these costs bear to production of new business. The decrease 
associated with ceding commission income was partially offset by an increase in the gross operating expense ratio for the legacy 
consolidated Heritage entities related primarily to non-recurring business acquisition related costs and an increase in costs associated 
with infrastructure growth. 

Net operating expense ratio 

Our net operating expense ratio decreased to 38.1% for the year ended December 31, 2018 compared to 41.0% for the year 
ended December 31, 2017. The decrease in the net operating expense ratio was caused by the factors described in the gross operating 
expense ratio section above but the variance is smaller due to the impact of the increase in ceded premiums. 

43 

 
 
  
  
  
  
  
  
  
  
  
  
  
     
   
     
   
     
   
     
   
  
     
   
   
   
     
   
   
   
     
   
     
   
     
   
Combined ratio 

Our combined ratio on a gross basis decreased to 95.3% for the year ended December 31, 2018 compared to 96.5% for the year 
ended December 31, 2017. Our combined ratio on a net basis decreased to 90.4% for the year ended December 31, 2018 compared to 
94.1% for the year ended December 31, 2017.  

Results of Operations – Year Ended December 31, 2017 Compared to Year Ended December 31, 2016 

Revenue 

Gross premiums written 

Gross premiums written decreased to $625.6 million for the year ended December 31, 2017 as compared to $626.7 million for 

the year ended December 31, 2016. The slight decrease in gross premiums written was caused by a reduction in Heritage P&C written 
premium, largely offset by additional written premium from the Zephyr and NBIC acquisitions. Gross premium written by Heritage 
P&C declined due to a reduction of in-force premium year over year, which was partially offset by an increase of $24.0 million related 
to the addition of Sawgrass business, additionally there was an increase in Zephyr premium written due to the inclusion of a full year 
of Zephyr written premium for 2017, compared to approximately nine months of Zephyr premium in 2016. Gross premium written for 
the year ended December 31, 2017 also includes one month of NBIC written premium of approximately $26 million. Heritage P&C’s 
premium in force decreased from December 31, 2016 as we continue to manage exposure in geographic locations which have 
produced a disproportionate share of attritional losses as well as for geographic risks for which the price to manage catastrophe risk is 
not cost efficient. There was no business assumed from Citizens during 2017 compared to approximately $8 million of business 
assumed from Citizens during the year ended December 31, 2016. Personal residential business accounted for $533.2 million and 
commercial residential accounted for $92.4 million of the total gross premiums written for the year ended December 31, 2017. 

Gross premiums earned  

Gross premiums earned increased slightly to $643.3 million for the year ended December 31, 2017 as compared to $640.5 
million for the year ended December 31, 2016. A reduction of gross earned premium by Heritage P&C was offset by increases for a 
full year of Zephyr premium earned, additional earned premium on the Sawgrass polices and the additional earned premium for one 
month associated with the NBIC acquisition. 

Ceded premiums 

Ceded premiums increased to $263.7 million for the year ended December 31, 2017 as compared to $228.8 million for the year 

ended December 31, 2016. Approximately $24 million of the increase related to ceded premium associated with NBIC and 
approximately $11 million of the increase related to catastrophe excess of loss reinsurance for Heritage P&C and Zephyr. As 
described in Note 10, Reinsurance, to our audited consolidated financial statements included elsewhere in this Annual Report on Form 
10-K, NBIC’s reinsurance program includes extensive quota share reinsurance designed to mitigate the adverse impact of winter 
storms, in addition to its catastrophe excess of loss reinsurance program. The quota share reinsurance program for NBIC includes one 
month of ceding commission income of $8.6 million, which is presented as a reduction of policy acquisition costs in our audited 
financial statements. 

Our catastrophe excess of loss reinsurance programs renews each year on June 1. The cost for catastrophe reinsurance for the 

2017 hurricane season for Heritage P&C and Zephyr is approximately $223.0 million compared to $247.0 million for the 2016 season. 
The reduction in premium in force described previously resulted in a reduction in the amount of catastrophe reinsurance purchased 
from approximately $3.1 billion in the 2016 season to approximately $2.6 billion for the 2017 season. As described in Note 10 to our 
audited consolidated financial statements included elsewhere in this Form 10-K, the Company’s retention for the 2017 hurricane 
season is $20.0 million compared to $40.0 million for the 2016 season for a first event. 

Reinsurance costs are amortized over a twelve-month period, reflecting the term of the coverage. The excess of loss reinsurance 

coverage and gross quota share treaty for NBIC begin June 1. The NBIC net quota share treaty incepts January 1. As such, for a 
significant amount of our program we incur the cost of the previous year’s catastrophe program from January through May of each 
year. The cost of the 2015 catastrophe reinsurance program was significantly lower than the 2016 reinsurance program due to a 
smaller amount of premium in force coupled with the mix of business. In 2016, the increased reinsurance cost was reflected in the 
months June 2016 through May 2017. The cost of the 2017 catastrophe reinsurance program is approximately $20 million less than 
the 2016 program. As such, the 2017 catastrophe reinsurance cost is higher for the first five months of the year than 2016 before we 
recognize the benefit of the lower cost of the 2017 program starting in June 2017. We also have reinsurance costs associated with our 
larger risks, which could vary monthly depending upon the business written. 

44 

 
Net premiums earned 

Net premiums earned decreased to $379.6 million for the year ended December 31, 2017 as compared to $411.7 million for the 

year ended December 31, 2016. The decrease in net premiums earned is primarily attributable to the decrease in the amount of 
premium in force at December 31, 2017 as compared to 2016, coupled with the increased ceded premiums earned and partially offset 
by the additional net premium earned associated with the NBIC acquisition. 

Net investment income 

Net investment income, inclusive of realized investment gains, increased to $11.9 million for the year ended December 31, 2017 

as compared to $10.9 million for the year ended December 31, 2016. The increase in net investment income is primarily due to the 
increase in cash and invested assets during 2017 over the prior year. The increase resulted primarily from invested proceeds associated 
with the Secured Notes and Convertible Notes, coupled with the additional investment income from Zephyr in 2017 due to the timing 
of the acquisition in 2016. A portion of the proceeds from the Secured Notes and Convertible Notes were expended during the fourth 
quarter of 2017 for the acquisition of NBIC Holdings. 

Other revenue 

Other revenue decreased to $15.2 million for the year ended December 31, 2017 as compared to $16.3 million for the year 
ended December 31, 2016. The decrease in other revenue is primarily due to a miscellaneous income recorded in 2016 related to the 
true up of a policy assumption contract upon conclusion, which was not recurring in 2017. 

Total revenue 

Total revenue decreased to $406.6 million for the year ended December 31, 2017 as compared to $439.0 million for the year 
ended December 31, 2016. The decrease in total revenue was due primarily to the reduction in premium in force by Heritage P&C 
throughout the year ended December 31, 2017, partially offset by additional revenue as previously described associated with the 
Zephyr and NBIC acquisitions and Sawgrass business assumed. 

Expenses 

Losses and loss adjustment expenses  

Losses and LAE decreased to $201.5 million for the year ended December 31, 2017 as compared to $238.9 million for the year 
ended December 31, 2016. The decrease is due largely to a reduction in the number of policies in force in Miami-Dade, Broward and 
Palm Beach counties (“tri-county”) and an 18% reduction in the number of tri-county claims reported year over year.  

Gross catastrophe losses related to Hurricanes Hermine and Matthew were $21.8 million for the year ended December 31, 2016 

and increased to $28.3 million as of December 31, 2017. Catastrophe losses related to Hurricanes Hermine and Matthew were fully 
retained by the Company. Gross catastrophe losses related to Hurricane Irma for the year ended December 31, 2017 are estimated at 
approximately $560.0 million. Retained losses were $20 million pursuant to Heritage P&C’s reinsurance agreements with third 
parties. The Company’s vertical integration of the claims handling process mitigated a significant portion of the $20 million retention.  

The Company’s losses incurred for the years ended December 31, 2017 reflects a prior year development of $12.6 million, 
associated with management’s best estimate of the actuarial loss and LAE reserves with consideration given to Company specific 
historical loss experience. The Company recorded approximately $6.5 million of adverse development in 2017 for Hurricane Hermine 
and Matthew. The remaining $6.1 million of prior year development was primarily due to management strengthening of personal lines 
losses associated with Florida litigated claims, one-way attorney fees and AOB abuse in the Florida market. 

The Company’s losses incurred during the year ended December 31, 2016 reflects a prior year deficiency of $18.8 million, 
associated with management’s best estimate of the actuarial loss and LAE reserves with consideration given to Company specific 
historical loss experience. Substantially all of the unfavorable development in 2016 was from personal lines. Also, a majority of the 
unfavorable development in 2016 has been isolated to the tri-county region of Florida (the counties of Miami-Dade, Broward and 
Palm Beach). 

Policy acquisition costs 

Policy acquisition costs decreased slightly to $83.9 million for the year ended December 31, 2017 as compared to $84.4 million 

for the year ended December 31, 2016. The Company recorded ceding commission income of $8.6 million related to NBIC as a 
reduction in policy acquisition expense offset by an increase attributable to having a full twelve months of policy acquisition costs 
related to Zephyr in 2017 compared to nine months in 2016 due to timing of that acquisition, as well as the favorable impact of 
assumed premiums from Citizens for the year ended December 31, 2016 which did not recur in 2017. 

45 

 
General and administrative expenses 

General and administrative expenses increased to $71.7 million for the year ended December 31, 2017 as compared to $58.9 

million for the year ended December 31, 2016. A significant portion of the increase relates to general and administrative costs 
associated with mergers and acquisitions. The year ended December 31, 2017 includes expenses incurred by NBIC and Zephyr for one 
and twelve months, respectively, whereas the year ended December 31, 2016 included no general and administrative expenses 
incurred by NBIC and only nine months of general and administrative expenses incurred by Zephyr. Additionally, we incurred legal, 
transactional, and accounting costs associated with the NBIC acquisition as well as amortization of intangible assets associated with 
the NBIC and Zephyr acquisitions. A smaller portion of the increase relates to costs, including systems associated with infrastructure 
and expansion.  

Interest expense and amortization of debt issuance costs 

As described in Note 12 – Long-Term Debt to our audited consolidated financial statements appearing elsewhere in this Form 

10-K, Heritage issued $79.5 million in Secured Notes due 2023 on December 15, 2016 and issued $136.8 million in Convertible Notes 
in the third quarter of 2017, resulting in interest expense of $10.9 million and amortization of debt issuance costs of $2.3 million for 
the year ended December 31, 2017. Interest expense includes approximately $0.9 million of amortization of the original issue discount 
related to the Convertible Notes. 

Other non-operating expense, net 

For the year ended December 31, 2017, the fair value of the conversion option liability coupled with the net loss on debt 
extinguishment amounted to approximately $42.2 million and is presented on the statement of operations as a charge to non-operating 
expense. For tax purposes, any financial gain or loss associated with the change in the value of the conversion option liability is 
neither includible or deductible when computing taxable income. 

Provision for income taxes 

For the years ended December 31, 2017 and 2016, we had an income tax benefit of $4.8 million and a provision for income taxes of 

$22.5 million, respectively. Our effective tax rate for the years ended December 31, 2017 and 2016 was 81.0% and 40.0%, respectively. The 
valuation change for the conversion option liability associated with the Convertible Notes for the year ended December 31, 2017 is 
permanently non-deductible for income tax purposes, creating a significant adverse impact on the effective tax rate for the year ended 
December 31, 2017. This item was offset by a favorable impact on the effective tax rate associated with the enactment of H.R. 1, commonly 
referred to as the Tax Cuts and Jobs Act (“Tax Act”) which decreased the enacted federal statutory tax rate from 35% to 21%, resulting in a 
reduction of the Company’s net deferred tax liability. The effective tax rate can fluctuate throughout the year as estimates used in the tax 
provision for each quarter are updated as more information becomes available throughout the year. 

Net (loss) income  

Our results for the year ended December 31, 2017 reflect a net loss of $1.1 million compared to net income of $33.9 million for 

the year ended December 31, 2016. Operating related items discussed above caused a portion of the decrease. Non-operating items, 
particularly non-cash change in valuation of the convertible option feature and interest expense caused $54.2 million of the decrease. 
These decreases were offset by a favorable effective tax rate related to the impact of re-measuring deferred tax assets and liabilities 
and recognition of other current benefits due to the Tax Act which decreased the enacted tax rate on corporations from 35% to 21%.  

Ratios 

Ratios to Gross Premiums Earned: 
Ceded premium ratio 
Loss ratio 
Operating expense ratio 

Combined ratio 

Ratios to Net Premiums Earned: 
Loss ratio 
Operating expense ratio 

Combined ratio 

Year Ended December 31, 

2017 

2016 

41.0 %      
31.3 %      
24.2 %      
96.5 %      

53.1 %      
41.0 %      
94.1 %      

35.7 % 
37.3 % 
22.4 % 
95.4 % 

58.0 % 
34.8 % 
92.8 % 

46 

 
 
  
  
  
  
  
  
  
  
  
  
  
     
     
     
     
  
     
         
   
     
         
   
     
     
     
 
Ratios – Year Ended December 31, 2017 Compared to Year Ended December 31, 2016 

Ceded premium ratio 

Our ceded premium ratio increased to 41.0% for the year ended December 31, 2017 compared to 35.7% for the year ended 

December 31, 2016.  

Approximately 3.3 percentage points of the variance relates to higher reinsurance costs for the first six months of 2017 

compared to 2016 due to timing of the reinsurance placement as previously discussed. The 2016 ratio also benefitted from 
approximately $32.1 million of Citizens assumption activity that occurred in the fourth quarter of 2015 and approximately $9.1 
million in the first quarter of 2016 compared to no assumptions in the last quarter of 2016 or the throughout 2017. Citizens 
assumptions provided a benefit for the year ended December 31, 2016 due to the favorable timing of reinsurance costs associated with 
assumed premium. Additionally, the reinsurance ratio in the first half of 2017 was adversely impacted by reinstatements for the per 
risk treaty which were triggered by large losses.  

Approximately 2 percentage points of the variance relates to the impact of the NBIC reinsurance program, which includes both 
gross and net quota share treaties. The quota share programs yield a larger ceded premium ratio; however, ceding commission earned 
on those programs serves to offset a portion of that cost.  

Gross loss ratio 

Our gross loss ratio decreased to 31.3% for the year ended December 31, 2017 compared to 37.3% for the year ended December 

31, 2016 due to the previously discussed decrease in losses and LAE incurred for the year ended December 31, 2017 compared to 
2016 while maintaining a relatively flat amount of gross earned premium.  

Net loss ratio 

Our net loss ratio decreased to 53.1% for the year ended December 31, 2017 compared to 58.0% for the year ended December 

31, 2016, due to the previously discussed decrease in losses and LAE incurred for the year ended December 31, 2017 compared to 
2016.  

Gross expense ratio 

Our gross expense ratio increased to 24.2% for the year ended December 31, 2017 compared to 22.4% for the year ended 
December 31, 2016. The increase relates to a combination of the favorable effect of Citizens take-out activity on the 2016 ratio, 
transaction costs associated with the NBIC acquisition in 2017 and fixed personnel and other costs which were diluted in 2016 due to 
higher gross earned premium. Assumptions from Citizens had a favorable impact on the 2016 expense ratio because assumed policies 
have no acquisition costs until the policies renew onto Heritage policy forms. 

Net expense ratio 

Our net expense ratio increased to 41.0% for the year ended December 31, 2017 compared to 34.8% for the year ended 
December 31, 2016, due to an increase in expenses associated as described above combined with a decrease in net earned premium. 

Combined ratio 

Our combined ratio on a gross basis increased to 96.5% for the year ended December 31, 2017 compared to 95.4% for the year 
ended December 31, 2016. Our combined ratio on a net basis increased to 94.1% for the year ended December 31, 2017 compared to 
92.8% for the year ended December 31, 2016. The gross combined ratio increased due to the increases in the ceded premiums ratio 
and gross expense ratio, partially offset by a lower gross loss ratio. The increase in the net combined ratio is attributable to a higher net 
expense ratio as described above. 

Liquidity and Capital Resources 

Our principal sources of liquidity include cash flows generated from operations, our cash, cash equivalents, our marketable 
securities balances and borrowings available under our credit facilities. As of December 31, 2018, we held $250.1 million in cash and 
cash equivalents and $526.1 million in investments, compared to $153.7 million and $567.0 million as of December 31, 2017 and 
$105.8 million and $603.0 million as of December 31, 2016. The increase in cash and cash equivalents in 2018 was due primarily to 
accelerated payment of reinsurance premiums in 2017 for tax planning purposes, which reduced cash in 2017. The decrease in cash 

47 

 
and cash equivalents in 2017 was due to payment of catastrophe claims related to Hurricanes Matthew and Irma and advance payment 
of reinsurance premiums.  

As of December 31, 2018, we had $12.3 million in restricted cash, compared to $20.8 as of December 31, 2017. The decrease in 

restricted cash was due to the release of restricted cash as the 2015 catastrophe bonds matured. Our capital expenditures typically 
consist of leasehold improvement for facility expansions, vehicles for our restoration operations and software development. Proceeds 
from new debt entered into during the fourth quarter of 2018 were used to pay off the senior notes of $79.5 million and repurchase 
convertible notes of $52.0 million. Our financing activities increased in 2017 related to the Company entering in debt arrangements 
providing net proceeds in the amount $106.0 million and partially offset by payments of dividends to shareholders for $8.2 million and 
purchase of treasury stock for $61.6 million. 

We believe that our sources of cash are adequate to meet our cash requirements for at least the next twelve months and into the 

foreseeable future prior to the maturity date of amounts outstanding under our Credit Facility.  

We may continue to pursue the acquisition of complementary businesses and make strategic investments. We may increase 
capital expenditures consistent with our investment plans and anticipated growth strategy. Cash and cash equivalents may not be 
sufficient to fund such expenditures. As such, in addition to the use of our existing Credit Facility, we may need to utilize additional 
debt to secure funds for such purposes.  

Statement of Cash Flows 

The net increases (decreases) in cash and cash equivalents are summarized in the following table: 

Net cash provided by (used in): 

Operating activities 
Investing activities 
Financing activities 

Net change in cash, cash equivalents, 
   and restricted cash 

Operating Activities 

For the Year Ended December 31, 

2018 

2017 

2016 
(in thousands) 

  2018 vs 2017 
Change 

  2017 vs 2016 
Change 

  $ 

95,428     $ 
24,365       
(31,953 )     

7,489     $ 
(7,242 )     
47,556       

82,955     $ 
(249,416 )     
43,826       

87,939     $ 
31,607       
(79,509 )     

(75,466 ) 
242,174   
3,730   

$ 

87,840   

$ 

47,803   

$ 

(122,635 ) 

$ 

40,037   

$ 

170,438   

Net cash provided by operating activities for December 31, 2018 was $95.4 million as compared to net cash provided of $7.5 

million during the year ended December 31, 2017. The increase was primarily due to the impact of accelerated payment of reinsurance 
premiums in 2017, which reduced the amount of reinsurance payments made in 2018.  

Investing Activities 

Net cash provided by investing activities for the year ended December 31, 2018 was $24.4 million as compared to net cash used 
of $7.2 million for the year ended December 31, 2017. The variance relates primarily the acquisition of NBIC and investments sold in 
2017 to pay for the acquisition of NBIC as well as fund catastrophe claims in 2018.  

Financing Activities 

Net cash used in financing activities for the year ended December 31, 2018 was $32.0 million, as compared net cash provided 
to $47.6 million for the year ended December 31, 2017. The cash outflows in 2018 resulted from repayments of long-term debt and 
the cash portion of  the repurchase of convertible notes of $79.5 million and $52 million respectively which were in excess of 
proceeds from the new long-term debt. The cash inflows in 2017 relate to net proceeds from issuance of convertible notes net of 
purchase of treasury stock. 

Credit Facilities 

On December 14, 2018, Heritage Insurance Holdings, Inc. (the “Company”), as borrower, entered into a five-year, $125 million 

credit agreement (the “Credit Agreement”) by and among the Company, certain subsidiaries of the Company from time to time party 
thereto as guarantors, the lenders from time to time party thereto (the “Lenders”), Regions Bank, as Administrative Agent and 
Collateral Agent, BMO Harris Bank N.A., as Syndication Agent, Hancock Whitney Bank and Canadian Imperial Bank of Commerce, 

48 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
    
    
  
  
  
  
  
as Co-Documentation Agents, and Regions Capital Markets and BMO Capital Markets Corp., as Joint Lead Arrangers and Joint 
Bookrunners. 

Pursuant to the Credit Agreement, the participating Lenders agreed to provide (1) a senior secured term loan facility in an 
aggregate principal amount of $75 million (the “Term Loan Facility”) and (2) a senior secured revolving credit facility in an aggregate 
principal amount of $50 million (inclusive of a $5 million sublimit for the issuance of letters of credit and a $10 million sublimit for 
swingline loans) (the “Revolving Credit Facility” and together with the Term Loan Facility, the “Credit Facilities”). 

At our option, borrowings under the Credit Facilities bear interest at rates equal to either (1) a rate determined by reference to 

LIBOR (based on one, two, three or six-month interest periods), adjusted for statutory reserve requirements, plus an applicable margin 
(equal to 3.25% as of the Closing Date) or (2) a base rate determined by reference to the greatest of (a) the “prime rate” of Regions 
Bank, (b) the federal funds rate plus 0.50%, and (c) the LIBOR index rate applicable for an interest period of one month plus 1.00%, 
plus an applicable margin (equal to 2.25%). 

The applicable margin for loans under the Credit Facilities varies from 3.25% per annum to 3.75% per annum (for LIBOR 
loans) and 2.25% to 2.75% per annum (for base rate loans) based on our consolidated leverage ratio. Interest payments with respect to 
the Credit Facilities are required either on a quarterly basis (for base rate loans) or at the end of each interest period (for LIBOR loans) 
or, if the duration of the applicable interest period exceeds three months, then every three months. 

In addition to paying interest on outstanding borrowings under the Revolving Credit Facility, we are required to pay a quarterly 
commitment fee based on the unused portion of the Revolving Credit Facility, which is determined by our consolidated leverage ratio. 

Each of the Revolving Credit Facility and the Term Loan Facility mature on December 14, 2023. The principal amount of the 
Term Loan Facility amortizes in quarterly installments, beginning with the close of the fiscal quarter ending March 31, 2019, in an 
amount equal to $1,875,000 per quarter, payable monthly or quarterly, with the balance payable at maturity. 

The Company may prepay the loans under the Credit Facilities, in whole or in part, at any time without premium or penalty, 
subject to certain conditions including minimum amounts and reimbursement of certain costs in the case of prepayments of LIBOR 
loans. In addition, the Company is required to prepay the loan under the Term Loan Facility with the proceeds from certain financing 
transactions, involuntary dispositions or asset sales (subject, in the case of asset sales, to reinvestment rights). 

All obligations under the Credit Facilities are or will be guaranteed by each existing and future direct and indirect wholly-owned 
domestic subsidiary of the Company, other than all of the Company’s current and future regulated insurance subsidiaries (collectively, 
the “Guarantors”). 

The Company and the Guarantors entered into a Pledge and Security Agreement, on December 14, 2018 (the “Security 
Agreement”), in favor of Regions Bank, as collateral agent. Pursuant to the Security Agreement, amounts borrowed under the Credit 
Facilities are secured on a first priority basis by a perfected security interest in substantially all of the present and future assets of the 
Company and each Guarantor (subject to certain exceptions), including all of the capital stock of the Company’s domestic 
subsidiaries, other than its regulated insurance subsidiaries. 

The Credit Agreement contains, among other things, covenants, representations and warranties and events of default customary 
for facilities of this type. The Company is required to maintain, as of each fiscal quarter (1) a maximum consolidated leverage ratio of 
3.25 to 1.00 for each fiscal quarter ending on or before December 31, 2019, stepping down on each of the three anniversaries 
thereafter; (2) a minimum consolidated fixed charge coverage ratio of 1.20 to 1.00 and (3) a minimum consolidated net worth for the 
Company and its subsidiaries. Events of default include, among other events, (i) nonpayment of principal, interest, fees or other 
amounts; (ii) failure to perform or observe certain covenants set forth in the Credit Agreement; (iii) breach of any representation or 
warranty; (iv) cross-default to other indebtedness; (v) bankruptcy and insolvency defaults; (vi) monetary judgment defaults and 
material nonmonetary judgment defaults; (vii) customary ERISA defaults; (viii) a change of control of the Company; and (ix) failure 
to maintain specified catastrophe retentions in each of the Company’s regulated insurance subsidiaries. 

Convertible Notes 

On August 10, 2017, the Company and Heritage MGA, LLC (the “Guarantor”) entered into a purchase agreement (the 
“Purchase Agreement”) with Citigroup Global Markets Inc., as the initial purchaser (the “Initial Purchaser”), pursuant to which the 
Company agreed to issue and sell, and the Initial Purchaser agreed to purchase, $125.0 million aggregate principal amount of the 
Company’s 5.875% Convertible Senior Notes due 2037 (the “Convertible Notes”) in a private placement transaction pursuant to Rule 
144A under the Securities Act, as amended (the “Securities Act”) (the “Offering”). The Purchase Agreement contained customary 
representations, warranties and agreements of the Company and the Guarantor and customary conditions to closing, indemnification 
rights and obligations of the parties and termination provisions. The net proceeds from the Offering, after deducting discounts and 

49 

 
commissions and estimated offering expenses payable by the Company, were approximately $120.5 million. The Offering was 
completed on August 16, 2017. 

The Company issued the Convertible Notes under an Indenture (the “Convertible Note Indenture”), dated August 16, 2017, by 

and among the Company, as issuer, the Guarantor, as guarantor, and Wilmington Trust, National Association, as trustee (the 
“Trustee”). 

The Convertible Notes bear interest at a rate of 5.875% per year. Interest began accruing on August 16, 2017 and is payable 
semi-annually in arrears, on February 1 and August 1 of each year, starting on February 1, 2018. The Convertible Notes are senior 
unsecured obligations of the Company that rank senior in right of payment to the Company’s future indebtedness that is expressly 
subordinated in right of payment to the Convertible Notes; equal in right of payment to the Company’s unsecured indebtedness that is 
not so subordinated; effectively junior to any of the Company’s secured indebtedness to the extent of the value of the assets securing 
such indebtedness; and structurally junior to all indebtedness or other liabilities incurred by the Company’s subsidiaries other than the 
Guarantor, which fully and unconditionally guarantee the Convertible Notes on a senior unsecured basis. 

The Convertible Notes mature on August 1, 2037, unless earlier repurchased, redeemed or converted. 

Holders may convert their Convertible Notes at any time prior to the close of business on the business day immediately 
preceding February 1, 2037, other than during the period from, and including, February 1, 2022 to the close of business on the second 
business day immediately preceding August 5, 2022, only under the following circumstances: (1) during any calendar quarter 
commencing after the calendar quarter ending on September 30, 2017, if the closing sale price of the Company’s common stock, for at 
least 20 trading days (whether or not consecutive) in the period of 30 consecutive trading days ending on the last trading day of the 
calendar quarter immediately preceding the calendar quarter in which the conversion occurs, is more than 130% of the conversion 
price of the Convertible Notes in effect on each applicable trading day; (2) during the ten consecutive business-day period following 
any five consecutive trading-day period in which the trading price for the Convertible Notes for each such trading day was less than 
98% of the closing sale price of the Company’s common stock on such date multiplied by the then-current conversion rate; (3) if the 
Company calls any or all of the Convertible Notes for redemption, at any time prior to the close of business on the second business 
day immediately preceding the redemption date; or (4) upon the occurrence of specified corporate events. 

During the period from and including February 1, 2022 to the close of business on the second business day immediately 
preceding August 5, 2022, and on or after February 1, 2037 until the close of business on the second business day immediately 
preceding August 1, 2037, holders may surrender their Convertible Notes for conversion at any time, regardless of the foregoing 
circumstances. 

The conversion rate for the Convertible Notes was initially 67.0264 shares of common stock per $1,000 principal amount of 
Convertible Notes (equivalent to an initial conversion price of approximately $14.92 per share of common stock). The conversion rate 
is subject to adjustment in certain circumstances, and is subject to increase for holders that elect to convert their Convertible Notes in 
connection with certain corporate transactions (but not, at the Company’s election, a public acquirer change of control (as defined in 
the Convertible Note Indenture)) that occur prior to August 5, 2022. 

Upon the occurrence of a fundamental change (as defined in the Convertible Note Indenture) (but not, at the Company’s 
election, a public acquirer change of control (as defined in the Convertible Note Indenture)), holders of the Convertible Notes may 
require the Company to repurchase for cash all or a portion of their Convertible Notes at a fundamental change repurchase price equal 
to 100% of the principal amount of the Convertible Notes to be repurchased, plus accrued and unpaid interest to, but excluding, the 
fundamental change repurchase date. 

Except as described below, the Company may not redeem the Convertible Notes prior to August 5, 2022. On or after August 5, 
2022 but prior to February 1, 2037, the Company may redeem for cash all or any portion of the Convertible Notes, at the Company’s 
option, at a redemption price equal to 100% of the principal amount of the Convertible Notes to be redeemed, plus accrued and unpaid 
interest to, but excluding, the redemption date. No sinking fund is provided for the Convertible Notes, which means that the Company 
is not required to redeem or retire the Convertible Notes periodically. Holders of the Convertible Notes are able to cause the Company 
to repurchase their Convertible Notes for cash on any of August 1, 2022, August 1, 2027 and August 1, 2032, in each case at 100% of 
their principal amount, plus accrued and unpaid interest to, but excluding, the relevant repurchase date. 

The Convertible Note Indenture contains customary terms and covenants and events of default. If an Event of Default (as 
defined in the Indenture) occurs and is continuing, the Trustee by notice to the Company, or the holders of at least 25% in aggregate 
principal amount of the Convertible Notes then outstanding by notice to the Company and the Trustee, may declare 100% of the 
principal of, and accrued and unpaid interest, if any, on, all the Convertible Notes to be immediately due and payable. In the case of 
certain events of bankruptcy, insolvency or reorganization (as set forth in the Convertible Note Indenture) with respect to the 
Company, 100% of the principal of, and accrued and unpaid interest, if any, on, the Notes automatically become immediately due and 
payable. 

50 

 
In the second quarter of 2018, the Company repurchased $10.6 million principal amount of Convertible Notes for cash. In the 

fourth quarter of 2018 and first quarter of 2019, the Company exchanged Convertible Notes in the aggregate principal amount of 
$81.6 million for a combination of cash and the issuance of an aggregate of 3,880,653 shares of the Company’s common stock, 
leaving $23.4 million in aggregate principal amount outstanding.  

Senior Notes 

On December 16, 2016, the Company closed a private placement (the “Private Placement”) of the Company’s Senior Secured 

Notes due 2023 (the “Senior Notes”). The Senior Notes were issued pursuant to an indenture (the “Senior Note Indenture”), dated 
December 15, 2016, among the Company, The Bank of New York Mellon, as trustee and collateral agent, The Bank of New York 
Mellon, London Branch, as paying agent, and The Bank of New York Mellon (Luxembourg) S.A., as registrar. The Senior Notes were 
sold to a number of private investors (collectively, the “Investors”) pursuant to a purchase agreement, dated December 12, 2016. On 
December 16, 2016, the Company announced the closing (the “Closing”) of the Private Placement. 

The Senior Notes bear interest at a rate per annum equal to the three-month LIBOR rate (but not less than 0.50 percent) plus 
8.75 %, with interest payable quarterly in arrears in cash on the 15th day of each March, June, September and December of each year, 
which began on March 15, 2017. The Senior Notes were set to mature on December 15, 2023. 

The Company, at its option, could have redeemed all, or a portion of, the Senior Notes (i) at any time after December 15, 2018 

at a price in cash equal to 103%, of the principal amount thereof, plus accrued and unpaid interest, if any, (ii) at any time after 
December 15, 2019 at a price in cash equal to 102% of the principal amount thereof, plus accrued and unpaid interest, if any, (iii) at 
any time after December 15, 2020 at a price in cash equal to 101% of the principal amount thereof, plus accrued and unpaid interest, if 
any, and (iv) at any time after December 15, 2021 at a price in cash equal to 100% of the principal amount thereof, plus accrued and 
unpaid interest, if any. 

If the Company were to experience certain change of control events, the holders of the Senior Notes would have the right to 
require the Company to purchase all or a portion of their Senior Notes at a price in cash equal to 101% of the principal amount thereof, 
plus accrued and unpaid interest, if any. 

The Senior Notes were secured with a continuing perfected priority security interest in substantially all of the Company’s assets, 

with certain exceptions including the capital stock of any of its insurance subsidiaries. 

The Senior Note Indenture included customary events of default and covenants that, among other things, (i) restrict the ability of 

the Company and its subsidiaries to incur indebtedness or make restricted payments under certain circumstances, (ii) limit the 
Company and its subsidiaries from creating, incurring or assuming liens other than permitted liens that secure any indebtedness on any 
asset or property of the Company or its subsidiaries, (iii) require the Company to maintain certain levels of reinsurance coverage 
during the life of the Notes, and (iv) maintain certain financial covenants. 

On December 14, 2018, the Company used a portion of the net proceeds of the Credit Facilities to redeem all $79.5 million 

outstanding aggregate principal amount of the Senior Notes. 

FHLB Loan Agreements 

In November 2018, a subsidiary of the Company pledged U.S. government and agency fixed maturity securities with an 

estimated fair value of $31.0 million as collateral and received $19.2 million in a cash loan under an advance agreement with the 
Federal Home Loan Bank (“FHLB”) Atlanta. The loan originated on December 12, 2018 and bears a fixed interest rate of 3.094% 
with interest payments due quarterly commencing in March 2019. The principal balance on the loan has a maturity date of December 
13, 2023. In connection with the agreement, the subsidiary became a member of FHLB. Membership in the FHLB required an 
investment in FHLB’s common stock which was purchased on December 31, 2018 and valued at $1.4 million. The subsidiary is 
permitted to withdraw any portion of the pledged collateral over the minimum collateral requirement at any time, other than in the 
event of a default by the subsidiary. The proceeds from the loan was used to prepay the Senior Secured Debt. 

Registration Statements 

On February 2, 2018, we filed with the SEC a shelf registration statement on amended Form S-3. This registration statement 
enables us to issue shares of our common stock, preferred stock, debt securities, warrants, subscription rights, stock purchase contracts 
and stock purchase units as well as stock purchase contracts and stock purchase units that include any of these securities. Under the 
rules governing shelf registration statements, we will file a prospectus supplement and advise the SEC of the amount and type of 
securities each time we issue securities under this registration statement.  

51 

 
Contractual Obligations and Commitments 

The following table summarizes our material contractual obligations and commitments as of December 31, 2018: 

Note payable 
Convertible debt 
Mortgage loan 
FHLB agreement 
Lease agreements 
Other obligations and commitments (1) 

Total 

Total 

Less Than 1 
Year 

1-3 Years 

3-5 Years 

(In thousands) 

More than 
5 - Years 

$ 

$ 

117,588      $ 
49,663        
21,280        
22,215        
11,215        
106,159        
 $ 
328,120   

12,929     $ 
1,652       
893       
604       
922       
106,159       
123,159     $ 

24,552     $ 
3,427       
1,786       
1,206       
2,743       
—       
33,714     $ 

80,107     $ 
3,427       
1,786       
20,405       
2,687       
—       
108,412     $ 

—   
41,157   
16,815   
—   
4,863   
—   
62,835   

(1)  Represents deposit premiums on reinsurance contracts 

Critical Accounting Policies and Estimates 

The preparation of our consolidated financial statements requires us to make judgments and estimates that may have a 

significant impact upon our financial results. Note 1, under Item 8, Financial Statements and Supplementary Data — Notes to 
Consolidated Financial Statements, of this Annual Report contains a summary of our significant accounting policies, many of which 
require the use of estimates and assumptions. We believe that the following areas are particularly subject to management’s judgments 
and estimates and could materially affect our results of operations and financial position. 

Premiums. We recognize direct and assumed premiums written as revenue, net of ceded amounts, on a daily pro rata basis over 
the contract period of the related policies that are in force. For any portion of premiums not earned at the end of the reporting period, 
we record an unearned premium liability. 

Premiums receivable represents amounts due from our policyholders for billed premiums and related policy fees. We perform a 

policy-level evaluation to determine the extent to which the balance of the premium receivable exceeds the balance of the unearned 
premium. We then age any resulting exposure based on the last date the policy was billed to the policyholder, and we establish an 
allowance account for credit losses for any amounts outstanding for more than 90 days. When we receive payments on amounts 
previously charged off, we credit bad debt expense in the period we receive the payment. Balances in premiums receivable and the 
associated allowance account are removed upon cancellation of the policy due to non-payment. We recorded no allowance for 
uncollectible premiums in 2018, 2017 and 2016. 

When we receive premium payments from policyholders prior to the effective date of the related policy, we record an advance 

premium liability. On the policy effective date, we reduce the advance premium liability and record the premiums as described above. 

Reserves for Unpaid Losses and Loss Adjustment Expenses. Reserves for unpaid losses and loss adjustment expenses, also 
referred to as loss reserves, represent the most significant accounting estimate inherent in the preparation of our financial statements. 
These reserves represent management’s best estimate of the amount we will ultimately pay for losses and loss adjustment expenses 
and we base the amount upon the application of various actuarial reserve estimation techniques as well as considering other material 
facts and circumstances known at the balance sheet date. 

We establish two categories of loss reserves as follows: 

Case reserves—When a claim is reported, we establish an initial estimate of the losses that will ultimately be paid on the 
reported claim. Our initial estimate for each claim is based upon the judgment of our claims professionals who are familiar with 
property and liability losses associated with the coverage offered by our policies. Then, our claims personnel perform an evaluation of 
the type of claim involved, the circumstances surrounding each claim and the policy provisions relating to the loss and adjust the 
reserve as necessary. As claims mature, we increase or decrease the reserve estimates as deemed necessary by our claims department 

52 

 
 
  
     
     
     
     
  
  
     
     
  
  
  
  
  
  
 
based upon additional information we receive regarding the loss, the results of on-site reviews and any other information we gather 
while reviewing the claims. 

(cid:120) 

IBNR reserves—Our IBNR reserves include true IBNR reserves plus “bulk” reserves. True IBNR reserves represent 
amounts related to claims for which a loss occurred on or before the date of the financial statements, but which have not 
yet been reported to us. Bulk reserves represent additional amounts that cannot be allocated to particular claims, but which 
are necessary to estimate ultimate losses on known claims. We estimate our IBNR reserves by projecting our ultimate 
losses using industry accepted actuarial methods and then deducting actual loss payments and case reserves from the 
projected ultimate losses. We review and adjust our IBNR reserves on a quarterly basis based on information available to 
us at the balance sheet date. 

When we establish our reserves, we analyze various factors such as the evolving historical loss experience of the insurance 
industry as well as our experience, claims frequency and severity, our business mix, our claims processing procedures, legislative 
enactments, judicial decisions and legal developments in imposition of damages, and general economic conditions, including inflation. 
A change in any of these factors from the assumptions implicit in our estimates will cause our ultimate loss experience to be better or 
worse than indicated by our reserves, and the difference could be material. Due to the interaction of the foregoing factors, there is no 
precise method for evaluating the impact of any one specific factor in isolation, and an element of judgment is ultimately required. 
Due to the uncertain nature of any future projections, the ultimate amount we will pay for losses will be different from the reserves we 
record. 

We determine our ultimate loss reserves by selecting an estimate within a relevant range of indications that we calculate using 

generally accepted actuarial techniques. Our selection of the point estimate is influenced by the analysis of our paid losses and 
incurred losses since inception, as well as industry information relevant to the population of exposures drawn from Citizens. 

Our external reserving actuaries evaluated the adequacy of our reserves as of December 31, 2018 and concluded that our 

reported loss reserves would meet the requirements of the insurance laws of the states in which our insurance subsidiaries are 
domiciled, be consistent with reserves computed in accordance with accepted loss reserving standards and principles, and make a 
reasonable provision for all unpaid loss and loss adjustment expense obligations under the terms of our contracts and agreements. In 
addition to $135.1 million of recorded case reserves, we recorded $297.2 million of IBNR reserves as of December 31, 2018 to 
achieve overall gross reserves of $432.4 million. Gross IBNR for catastrophe claims was $122.8 million at December 31, 2018. At 
December 31, 2018, ceded IBNR and net IBNR were $166.3 million and $130.9 million, respectively. 

The process of establishing our reserves is complex and inherently imprecise, as it involves using judgment that is affected by 

many variables. We believe a reasonably likely change in almost any of the factors we evaluate as part of our loss reserve analysis 
could have an impact on our reported results, financial position and liquidity. 

Policy Acquisition Costs. We incur policy acquisition costs that vary with, and are directly related to, the production of new 
business. Policy acquisition costs consist of the following four items: (i) commissions paid to outside agents at the time of policy 
issuance, (ii) policy administration fees paid to a third-party administrator at the time of policy issuance, (iii) premium taxes and 
(iv) inspection fees. We capitalize policy acquisition costs to the extent recoverable, then we amortize those costs over the contract 
period of the related policy. We also earn ceding commission on our quota share reinsurance contracts, which is presented as a 
reduction of policy acquisition costs with any excess unearned ceding commission recognized as a liability. Ceding commission 
income is deferred and earned over the contract period. The amount and rate of ceding commissions earned on the net quota share 
contract can slide within a prescribed minimum and maximum, depending on loss performance and how future losses develop. 

At each reporting date, we determine whether we have a premium deficiency. A premium deficiency would result if the sum of 

our expected losses, deferred policy acquisition costs and policy maintenance costs (such as costs to store records and costs incurred to 
collect premiums and pay commissions) exceeded our related unearned premiums plus investment income. Should we determine that a 
premium deficiency exists, we would write off the unrecoverable portion of deferred policy acquisition costs. 

Reinsurance. We follow industry practice of reinsuring a portion of our risks. Reinsurance involves transferring, or “ceding”, all 

or a portion of the risk exposure on policies we write to another insurer, known as a reinsurer. To the extent that our reinsurers are 
unable to meet the obligations they assume under our reinsurance agreements, we remain liable for the entire insured loss. 

Our reinsurance agreements are prospective contracts. We record an asset, prepaid reinsurance premiums, and a liability, 
reinsurance payable, for the entire contract amount upon commencement of our new reinsurance agreements. We amortize our prepaid 
reinsurance premiums over the 12-month contract period. 

53 

 
  
In the event that we incur losses recoverable under our reinsurance program, we record amounts recoverable from our reinsurers 

on paid losses plus an estimate of amounts recoverable on unpaid losses. The estimate of amounts recoverable on unpaid losses is a 
function of our liability for unpaid losses associated with the reinsured policies; therefore, the amount changes in conjunction with any 
changes to our estimate of unpaid losses. In the event that we incur losses recoverable under the reinsurance program, the estimate of 
amounts recoverable from reinsurers on unpaid losses may change at any point in the future because of its relation to our reserves for 
unpaid losses. 

We estimate uncollectible amounts receivable from reinsurers based on an assessment of factors including the creditworthiness 

of the reinsurers and the adequacy of collateral obtained, where applicable. We recorded no uncollectible amounts under our 
reinsurance program or bad debt expense related to reinsurance for the years ended December 31, 2018, 2017 and 2016. 

Investments. We currently classify all of our investments in fixed maturity securities and equity securities as available-for-sale 

and report them at fair value. We classified our investment in a mortgage loan as held to maturity and report it at amortized cost. 
Subsequent to our acquisition of available-for-sale securities, we record changes in value through the date of disposition as unrealized 
holding gains and losses, net of tax effects, and include them as a component of other comprehensive income. We include realized 
gains and losses, which we calculate using the specific-identification method for determining the cost of securities sold, in net income. 
We amortize any premium or discount on investments over the remaining maturity period of the related investments using the 
effective interest method, and we report the amortization in net investment income. We recognize dividends and interest income when 
earned. 

Quarterly, we perform an assessment of our investments to determine if any are “other-than-temporarily” impaired. An 
investment is impaired when the fair value of the investment declines to an amount less than the cost or amortized cost of that 
investment. As part of our assessment process, we determine whether the impairment is temporary or “other-than-temporary”. We 
base our assessment on both quantitative criteria and qualitative information, considering a number of factors including, but not 
limited to: how long the security has been impaired; the amount of the impairment; whether, in the case of equity securities, we intend 
to hold, and have the ability to hold, the security for a period sufficient for us to recover our cost basis, or whether, in the case of debt 
securities, we intend to sell the investment or it is more likely than not that we will have to sell the investment before we recover the 
amortized cost; the financial condition and near-term prospects of the issuer; whether the issuer is current on contractually-obligated 
interest and principal payments; key corporate events pertaining to the issuer and whether the market decline was affected by 
macroeconomic conditions. 

If we were to determine that an equity security has incurred an “other-than-temporary” impairment, we would permanently 
reduce the cost of the security to fair value and recognize an impairment charge. If a debt security loan is impaired and we either 
intend to sell the security loan or it is more likely than not that we will have to sell the security loan before we are able to recover the 
amortized cost, then we would record the full amount of the impairment in our net income. 

A large portion of our investment portfolio consists of fixed maturity securities, which may be adversely affected by changes in 

interest rates as a result of governmental monetary policies, domestic and international economic and political conditions and other 
factors beyond our control. A rise in interest rates would decrease the net unrealized holding gains of our investment portfolio, offset 
by our ability to earn higher rates of return on funds reinvested. Conversely, a decline in interest rates would increase the net 
unrealized holding gains of our investment portfolio, offset by lower rates of return on funds reinvested. 

Fair Value. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 

between market participants (an exit price). When reporting the fair values of the Company’s financial instruments, the Company 
prioritizes those fair value measurements into one of three levels based on the nature of the inputs, as follows: 

Level 1—Assets and liabilities with values based on unadjusted quoted prices for identical assets or liabilities in an active 

market that the Company is able to access; 

Level 2—Asset and liabilities with values based on quoted prices for similar assets or liabilities in active markets; quoted prices 

for identical or similar assets in markets that are not active; or valuation models with inputs that are observable, directly or indirectly 
for substantially the term of the asset or liability. 

Level 3—Assets and liabilities with values that are based on prices or valuation techniques that require inputs that are both 

unobservable and significant to the overall fair value measurement. Unobservable inputs reflect the Company’s estimates of the 
assumptions that market participants would use in valuing the assets and liabilities. 

We estimate the fair value of our investments using the closing prices on the last business day of the reporting period, obtained 
from active markets. For securities for which quoted prices in active markets are unavailable, we use observable inputs such as quoted 

54 

 
prices in inactive markets, quoted prices in active markets for similar instruments, benchmark interest rates, broker quotes and other 
relevant inputs. We do not have any investments in our portfolio which require us to use unobservable inputs. Our estimates of fair 
value reflect the interest rate environment that existed as of the close of business on December 31, 2018 and December 31, 2017. 
Changes in interest rates subsequent to December 31, 2018 may affect the fair value of our investments. 

The carrying amounts for the following financial instruments approximate their fair values at December 31, 2018 and 

December 31, 2017 because of their short-term nature: cash and cash equivalents, accrued investment income, premiums receivable, 
reinsurance payable, and accounts payable and accrued expenses. 

Our non-financial assets, such as goodwill, purchased intangible assets, and property and equipment are carried at cost until 

there are indicators of impairment, and are recorded at fair value only when an impairment charge is recognized. 

Stock-Based Compensation. We recognize compensation expense under ASC 718 for stock-based payments based on the fair 

value of the awards. The Company grants stock options at exercise prices equal to the fair market value of the Company’s stock on the 
dates the options are granted. The options have a maximum term of ten years from the date of grant and vest primarily in equal annual 
installments over a range of one to five-year periods following the date of grant for employee options. If a participant’s employment 
relationship ends, the participant’s vested awards will remain exercisable for the shorter of a period of 30 days or the period ending on 
the latest date on which such award could have been exercisable. The fair value of each option grant is separately estimated for each 
grant date. The fair value of each option is amortized into compensation expense on a straight-line basis between the grant date for the 
award and each vesting date. The Company estimates the fair value of all stock option awards as of the date of the grant by applying 
the Black-Scholes-Merton multiple-option pricing valuation model. The application of this valuation model involves assumptions that 
are judgmental and highly sensitive in the determination of compensation expense. The fair value of restricted stock awards is 
estimated by the market price at the date of grant and amortized on a straight-line basis to expense over the period of vesting. We 
recorded $5.3 million, $4.8 million and $4.8 million of stock-based compensation expense in 2018, 2017 and 2016, respectively. 

Long-term Debt and Debt issuance costs. Long-term debt is generally classified as a liability and carried at amortized cost, net 
of any discount and issuance costs. At issuance, a debt instrument with embedded features such as conversion and redemption options 
is evaluated to determine whether bifurcation and derivative accounting is applicable. If such instrument is not subject to derivative 
accounting, it is further evaluated to determine if the Company is required to separately account for the liability and equity 
components.  

Transaction costs related to issuing a debt instrument that embodies both liability and equity components are allocated to the 
liability and equity components in proportion to the allocation of the proceeds and accounted for as debt issuance costs and equity 
issuance costs, respectively. Debt issuance costs are capitalized and presented as a deduction from the carrying value of the debt. Both 
debt discount and deferred debt issuance costs are amortized to interest expense over the expected life of the debt instrument using the 
effective interest method. Equity issuance costs are a reduction to the proceeds allocated to the equity component. 

To determine the carrying values of the liability and equity components at issuance, the Company measures the fair value of a 

similar liability, including any embedded features other than the conversion option, and assigns such value to the liability component. 
The liability component’s fair value is then subtracted from the initial proceeds to determine the carrying value of the debt 
instrument’s equity component, which is included in additional paid-in capital. 

Any embedded feature other than the conversion option is evaluated at issuance to determine if it is probable that such 
embedded feature will be exercised. If the Company concludes that the exercisability of that embedded feature is not probable, the 
embedded feature is considered to be non-substantive and would not impact the initial measurement and expected life of the debt 
instrument’s liability component. 

Interest. Costs associated with the refinancing or issuance of debt, as well as debt discounts or premiums, are recorded as 

interest over the term of its related debt. The Company may enter into interest rate exchange agreements; the amount to be paid or 
received under such agreements is accrued and recognized over the life of the agreements as an adjustment to interest expense. 

Income taxes. Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are 
recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing 
assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to 
apply to taxable income in the years in which we expect to recover or settle those temporary differences. The effect on deferred taxes 
and liabilities attributable to a change in tax rates is recognized in income in the period that includes the enactment date. 

Deferred tax assets are recognized to the extent that there is sufficient positive evidence, as allowed under the Accounting 
Standard Codification Topic 740 ("ASC 740"), Income Taxes, to support the recoverability of those deferred tax assets. The Company 

55 

 
establishes a valuation allowance to the extent that there is insufficient evidence to support the recoverability of the deferred tax asset 
under ASC 740. In making such a determination, management considers all available positive and negative evidence, including future 
reversals of existing taxable temporary differences, projected future taxable income, tax planning strategies, and results of recent 
operations. If it is later determined that the deferred tax assets would be realizable in the future in excess of their net recorded amount, 
an adjustment would be made to any established deferred tax asset valuation allowance, which would reduce the provision for income 
taxes. 

We recognize the financial statement benefit of a tax position only after determining that the relevant tax authority would more 

likely than not sustain the position following an audit. For tax positions meeting the more likely than not threshold, the amount 
recognized in the consolidated financial statements is the largest benefit that has a greater than 50% likelihood of being realized upon 
ultimate settlement with the relevant taxing authority. 

We record any income tax penalties and income tax-related interest as income tax expense in the period incurred. We did not 

incur any material tax penalties or income tax-related interest during the years ended December 31, 2018, 2017 and 2016. 

On December 22, 2017, the U.S. government enacted the Tax Act, which makes broad and complex changes to the U.S. Tax 

code. One of the provisions of the Tax Act reduced the corporate federal income tax rate from 35% to 21% effective January 1, 2018. 
Pursuant to current accounting guidance, all deferred tax assets and liabilities were re-measured to recognize the tax rate that is 
expected to apply when the tax effects are ultimately recognized in future periods upon the date of enactment. The impact of re-
measuring the deferred tax assets and liabilities from 35% to 21% along with the related effects of the tax rate change reflected in our 
income tax receivable created a tax benefit of approximately $21.3 million at December 31, 2017. Certain income tax effects of the 
Tax Act are reflected in the Company’s financial results in accordance with Staff Accounting Bulletin No. 118 (“SAB 118”), which 
provides SEC staff guidance regarding the application of ASC 740. 

Recent Accounting Pronouncements Not Yet Effective 

The Company describes the recent pronouncements that have had or may have a significant effect on its financial statements or 

on its disclosures. The Company does not discuss recent pronouncements that a) are not anticipated to have an impact on, or b) are 
unrelated to its financial condition, results of operations, or related disclosures. For accounting pronouncements not yet adopted, refer 
to “Note 1. Basis of Presentation, Nature of Business and Significant Accounting Policies and Practices” in the notes to the 
consolidated financial statements. 

Off-Balance Sheet Arrangements 

As of December 31, 2018, we did not have any off-balance sheet arrangements, as defined in item 303(a)(4)(ii) of Regulation S-

K, that have or are reasonably likely to have a current or future effect on our financial condition, changes in our financial condition, 
revenues, or expenses, results of operations, liquidity or capital resources that is material to investors. 

Seasonality of our Business 

Our insurance business is seasonal; hurricanes typically occur during the period from June 1 through November 30 and winter 

storms generally impact the first and fourth quarters each year. With our catastrophe reinsurance program effective on June 1 each 
year, any variation in the cost of our reinsurance, whether due to changes to reinsurance rates or changes in the total insured value of 
our policy base will occur and be reflected in our financial results beginning June 1 of each year, subject to certain adjustments. 

JOBS Act 

We qualify as an “emerging growth company” under the JOBS Act. Section 107 of the JOBS Act provides that an emerging 

growth company can take advantage of the extended transition period provided in Section 7(a)(2)(B) of the Securities Act for 
complying with new or revised accounting standards. In other words, an emerging growth company can delay the adoption of certain 
accounting standards until those standards would otherwise apply to private companies. We have irrevocably elected not to avail 
ourselves of this extended transition period and, as a result, we will adopt new or revised accounting standards on the relevant dates on 
which adoption of such standards is required for other public companies. 

56 

 
 
We are in the process of evaluating the benefits of relying on other exemptions and reduced reporting requirements provided by 

the JOBS Act. Subject to certain conditions set forth in the JOBS Act, if as an emerging growth company we choose to rely on such 
exemptions, we may not be required to, among other things, (i) provide an auditor’s attestation report on our systems of internal 
controls over financial reporting pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, (ii) provide all of the compensation 
disclosure that may be required of non-emerging growth public companies under the Dodd-Frank Wall Street Reform and Consumer 
Protection Act, (iii) comply with any requirement that may be adopted by the Public Company Accounting Oversight Board regarding 
mandatory audit firm rotation or a supplement to the auditor’s report providing additional information about the audit and the financial 
statements (auditor discussion and analysis), and (iv) disclose certain executive compensation-related items such as the correlation 
between executive compensation and performance and comparisons of the Chief Executive Officer’s compensation to median 
employee compensation. These exemptions will apply until we no longer meet the requirements of being an emerging growth 
company. We will remain an emerging growth company until the earlier of (1) the last day of the year (a) following the fifth 
anniversary of the completion of our initial public offering which is December 31, 2019 (b) in which we have total annual gross 
revenue of at least $1.07 billion or (c) in which we are deemed to be a large accelerated filer, which means the market value of our 
common stock that is held by non-affiliates exceeds $700 million as of the last business day of our prior second quarter, and (2) the 
date on which we have issued more than $1 billion in non-convertible debt during the prior three-year period. 

Impact of Inflation and Changing Prices 

The consolidated financial statements and related data presented herein have been prepared in accordance with generally 
accepted accounting principles which require the measurement of financial position and operating results in terms of historical dollars 
without considering changes in the relative purchasing power of money over time due to inflation. Our primary assets are monetary in 
nature. As a result, interest rates have a more significant impact on our performance than the effects of the general levels of inflation. 
Interest rates do not necessarily move in the same direction or with the same magnitude as the cost of paying losses and LAE. 

Insurance premiums are established before we know the amount of loss and LAE and the extent to which inflation may affect 

such expenses. Consequently, we attempt to anticipate the future impact of inflation when establishing rate levels. While we attempt to 
charge adequate rates, we may be limited in raising our premium levels for competitive and regulatory reasons. Inflation also affects 
the market value of our investment portfolio and the investment rate of return. Any future economic changes which result in prolonged 
and increasing levels of inflation could cause increases in the dollar amount of incurred loss and LAE and thereby materially adversely 
affect future liability requirements. 

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk. 

Our investment portfolios at December 31, 2018 included fixed-maturity and equity securities, the purposes of which are not for 

trading or speculation. Our main objective is to maximize after-tax investment income and maintain sufficient liquidity to meet 
policyholder obligations while minimizing market risk which is the potential economic loss from adverse fluctuations in securities’ 
prices. We consider many factors including credit ratings, investment concentrations, regulatory requirements, anticipated fluctuation 
of interest rates, durations and market conditions in developing investment strategies. Investment securities are managed by a group of 
nationally recognized asset managers and are overseen by the investment committee appointed by our board of directors. Our 
investment portfolios are primarily exposed to interest rate risk, credit risk and equity price risk. We classify our fixed-maturity and 
equity securities as available-for-sale and report any unrealized gains or losses, net of deferred income taxes, as a component of other 
comprehensive income within our stockholders’ equity. As such, any material temporary changes in their fair value can adversely 
impact the carrying value of our stockholders’ equity. 

Interest Rate Risk 

Our debt under the senior secured credit facility and notes payable bears interest at variable rates. As a result, we are exposed to 

changes in market interest rates that could impact the cost of servicing our debt and notes payable. Approximately 12% of our total 
debt outstanding at December 31, 2018 is at a fixed rate.  

Our fixed-maturity securities are sensitive to potential losses resulting from unfavorable changes in interest rates. We manage 

the risk by analyzing anticipated movement in interest rates and considering our future capital needs. 

57 

 
 
 
The following table illustrates the impact of hypothetical changes in interest rates to the fair value of our fixed-maturity 

securities at December 31, 2018 (in thousands):  

Hypothetical Change in Interest rates 
300 basis point increase 
200 basis point increase 
100 basis point increase 
100 basis point decrease 
200 basis point decrease 
300 basis point decrease 

Estimated Fair Value 
After Change 

Change In Estimated Fair 
Value 

Percentage Increase 
(Decrease) in Estimated 
Fair Value 

   $ 
   $ 
   $ 
   $ 
   $ 
   $ 

456,530      $ 
474,234      $ 
491,940      $ 
527,359      $ 
544,956      $ 
556,976      $ 

(53,119 )   
(35,415 )   
(17,709 )   
17,710     
35,307     
47,327     

(10 )% 
(7 )% 
(3 )% 
3 % 
7 % 
9 % 

Credit risk can expose us to potential losses arising principally from adverse changes in the financial condition of the issuer of 

our fixed maturities. We mitigate this risk by investing in fixed-maturities that are generally investment grade and by diversifying our 
investment portfolio to avoid concentrations in any single issuer or market sector. 

The following table presents the composition of our fixed-maturity portfolio by rating at December 31, 2018 (in thousands):  

Comparable Rating 
AAA 
AA+ 
AA 
AA- 
A+ 
A 
A- 
BBB+ 
BBB 
BBB- 
BB 
BB+ 
B+ 
B 
No rating available 
Total 

Amortized 
Cost 

% of Total 
Amortized Cost 

Fair Value 

% of Total 
Fair Value 

   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 
   $ 

120,764   
132,482   
67,259   
35,147   
43,793   
28,870   
29,191   
31,445   
17,121   
7,358   
693   
2,185   
240   
879   
964   
518,391   

23 %    $ 
26 %    $ 
13 %    $ 
7 %    $ 
9 %    $ 
6 %    $ 
6 %    $ 
6 %    $ 
3 %    $ 
1 %    $ 
0 %    $ 
0 %    $ 
0 %    $ 
0 %    $ 
0 %    $ 
100 %    $ 

118,612   
130,335   
66,613   
34,739   
43,121   
28,495   
28,659   
30,780   
16,500   
7,055   
657   
2,055   
220   
852   
956   
509,649   

23 % 
26 % 
13 % 
7 % 
9 % 
6 % 
6 % 
6 % 
3 % 
1 % 
0 % 
0 % 
0 % 
0 % 
0 % 
100 % 

Our equity investment portfolio at December 31, 2018 consists of common stocks and redeemable and nonredeemable preferred 
stocks. We may incur potential losses due to adverse changes in equity security prices. We manage this risk primarily through industry 
and issuer diversification and asset allocation techniques. 

The following table illustrates the composition of our equity portfolio at December 31, 2018 (in thousands): 

Stocks by sector: 
Financial 
Energy 
Other 
Subtotal 
Mutual Funds and ETF by type: 

Equity 

Subtotal 
Total 

Foreign Currency Exchange Risk 

Estimated 
Fair Value 

% of Total 
Estimated 
Fair value 

 $ 

 $ 

 $ 
   $ 
 $ 

1,659   
2,131   
12,666   
16,456   

—   
—   
16,456   

10 % 
13 % 
77 % 
100 % 

0 % 
0 % 
100 % 

At December 31, 2018, we did not have any material exposure to foreign currency related risk. 

58 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
 
  
     
  
  
  
  
  
  
  
  
  
  
    
    
    
  
   
  
  
   
  
  
   
   
  
  
   
   
   
   
   
   
Item 8. 

Financial Statements and Supplementary Data 

HERITAGE INSURANCE HOLDINGS, INC. 

INDEX OF CONSOLIDATED FINANCIAL STATEMENTS 

Report of Independent Registered Public Accounting Firm  .........................................................................................................    

Report of Independent Registered Public Accounting Firm  .........................................................................................................    

Consolidated Balance Sheets as of December 31, 2018 and December 31, 2017   ........................................................................    

Consolidated Statements of Operations and Comprehensive Income for the Years Ended December 31, 2018, 2017 

and 2016   ..................................................................................................................................................................................  

Consolidated Statements of Changes in Stockholders’ Equity for the Years Ended December 31, 2018, 2017 and 2016 ............    

Consolidated Statements of Cash Flows for the Years Ended December 31, 2018, 2017 and 2016 .............................................    

Notes to Consolidated Financial Statements  .................................................................................................................................    

Page  
60 

61 

62 

63 

64 

65 

67 

59 

 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

To the Stockholders and Board of Directors of  
Heritage Insurance Holdings, Inc. 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheet of Heritage Insurance Holdings, Inc. (the “Company”) as of December 
31, 2018, the related consolidated statements of operations and comprehensive income (loss), changes in stockholders' equity, and cash 
flows for the year ended December 31, 2018, and the related notes (collectively referred to as the “financial statements”).  

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company 
as of December 31, 2018, and the results of its operations and its cash flows for the year ended December 31, 2018, in conformity with 
accounting principles generally accepted in the United States of America. 

Basis for Opinion 

The Company's management is responsible for these financial statements. Our responsibility is to express an opinion on the Company’s 
financial statements based on our audit. We are a public accounting firm registered with the Public Company Accounting Oversight 
Board (United States) (“PCAOB”) and are required to be independent with respect to the Company in accordance with the U.S. federal 
securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. The 
Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of 
our audit we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an 
opinion on the effectiveness of the Company's internal control over financial reporting. Accordingly, we express no such opinion. 

Our audit included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error 
or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding 
the amounts and disclosures in the financial statements. Our audit also included evaluating the accounting principles used and significant 
estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audit 
provides a reasonable basis for our opinion. 

/s/ Plante & Moran, PLLC 

We have served as the Company’s auditor since 2018. 

East Lansing, MI 
March 12, 2019 

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

Board of Directors and Shareholders 
Heritage Insurance Holdings, Inc. 

Opinion on the financial statements  

We have audited the accompanying consolidated balance sheet of Heritage Insurance Holdings, Inc. (a Delaware corporation) 
and subsidiaries (the “Company”) as of December 31, 2017, and the related consolidated statements of operations and comprehensive 
income,  changes  in  stockholders’  equity,  and  cash  flows  for  the  years  ended  December  31,  2017  and  2016,  and  the  related  notes 
(collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the 
financial position of the Company as of December 31, 2017, and the results of its operations and its cash flows for the years ended 
December 31, 2017 and 2016, in conformity with accounting principles generally accepted in the United States of America. 

Basis for opinion  

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on 
the  Company’s  financial  statements  based  on  our  audits.  We  are  a  public  accounting  firm  registered  with  the  Public  Company 
Accounting Oversight Board (United States) (“PCAOB”) and are required to be independent with respect to the Company in accordance 
with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the  Securities  and  Exchange  Commission  and  the 
PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or 
fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. 
As part of our audits we are required to obtain an understanding of internal control over financial reporting but not for the purpose of 
expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such 
opinion.  

Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due 
to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence 
supporting the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used 
and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe 
that our audits provide a reasonable basis for our opinion. 

/s/ GRANT THORNTON LLP 
We served as the Company’s auditor from 2013 to 2017.  

Tampa, Florida 
March 15, 2018 

61 

 
 
 
 
  
  
  
 
HERITAGE INSURANCE HOLDINGS, INC.  
CONSOLIDATED BALANCE SHEETS 
(In thousands, except share and per share data) 

ASSETS 

Fixed maturity securities, available for sale, at fair value (amortized cost of $518,391 
   and $552,458) 
Equity securities, available for sale, at fair value (cost of $18,698 and $17,548) 

   $ 

Total investments 

Cash and cash equivalents 
Restricted cash 
Accrued investment income 
Premiums receivable, net 
Reinsurance recoverable on paid and unpaid claims 
Prepaid reinsurance premiums 
Income taxes receivable 
Deferred policy acquisition costs, net 
Property and equipment, net 
Intangibles, net 
Goodwill 
Other assets 

Total Assets 
LIABILITIES AND STOCKHOLDERS' EQUITY 

Unpaid losses and loss adjustment expenses 
Unearned premiums 
Reinsurance payable 
Long-term debt, net 
Deferred income tax 
Advance premiums 
Accrued compensation 
Accounts payable and other liabilities 

Total Liabilities 

Commitments and contingencies (Note 15) 
Stockholders’ Equity: 

Common stock, $0.0001 par value, 50,000,000 shares authorized, 30,083,559 shares 
   issued and 29,477,756 outstanding at December 31, 2018 and 26,560,004 shares 
   issued and 25,885,004 outstanding at December 31, 2017 
Additional paid-in capital 
Accumulated other comprehensive loss 
Treasury stock, at cost, 7,214,797 shares and 7,099,597 shares 
Retained earnings 

Total Stockholders' Equity 
Total Liabilities and Stockholders' Equity 

   $ 

   $ 

   $ 

   $ 

December 31, 

2018 

2017 

509,649   
16,456   
526,105   
250,117   
12,253   
4,468   
57,000   
317,930   
233,071   
35,586   
73,055   
17,998   
76,850   
152,459   
11,821   
1,768,713   

432,359   
472,357   
166,975   
148,794   
7,705   
20,000   
9,226   
85,964   
1,343,380   

 $ 

 $ 

 $ 

 $ 

549,796   
17,217   
567,013   
153,697   
20,833   
5,057   
67,757   
357,357   
227,764   
37,338   
41,678   
18,748   
101,626   
152,459   
19,883   
1,771,210   

470,083   
475,334   
17,577   
184,405   
34,333   
23,648   
16,477   
169,537   
1,391,394   

3   
325,292   
(6,527 ) 
(89,185 ) 
195,750   
425,333   
1,768,713   

 $ 

3   
294,836   
(3,064 ) 
(87,185 ) 
175,226   
379,816   
1,771,210   

The accompanying notes are an integral part of these consolidated financial statements. 

62 

 
 
  
  
  
  
  
    
  
  
  
  
       
  
  
   
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
   
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
  
   
   
   
  
  
   
   
   
  
  
   
   
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
  
  
   
 
 
HERITAGE INSURANCE HOLDINGS, INC. 
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) 
(In thousands, except share and per share data) 

REVENUES: 

Gross premiums written 
Change in gross unearned premiums 
Gross premiums earned 
Ceded premiums 
Net premiums earned 
Net investment income 
Net realized (losses) gains 
Other revenue 

Total revenues 

EXPENSES: 

Losses and loss adjustment expenses 
Policy acquisition costs, net of ceding commission income of $54,964, 
$8,600, and $0 
General and administrative expenses, net of ceding commission income 
of $18,120, $0 and $0 
Total expenses 

Operating income 

Interest expense, net 
Other non-operating loss, net 
 Income (loss) before income taxes 
Provision for income taxes 

Net income (loss) 
OTHER COMPREHENSIVE INCOME 

Change in net unrealized (losses) gains on investments 
Reclassification adjustment for net realized investment losses (gains), 
net of unrealized losses from equity securities 
Income tax benefit (expense) related to items of other 
   comprehensive income 
Total comprehensive income 
Weighted average shares outstanding 

Basic 
Diluted 

Earnings (loss) per share 

Basic 
Diluted 

2018 

For the Year Ended December 31, 
2017 

2016 

 $ 

923,349   
2,977   
926,326   
(472,144 ) 
454,182   
13,280   
(2,477 ) 
15,186   
480,171   

 $ 

625,565   
17,739   
643,304   
(263,740 ) 
379,564   
11,332   
564   
15,163   
406,623   

626,704   
13,814   
640,518   
(228,797 ) 
411,721   
9,181   
1,733   
16,323   
438,958   

237,425   

201,482   

238,862   

84,666   

88,544   
410,635   
69,536   
20,015   
10,527   
38,994   
11,839   
27,155   

(5,700 ) 

163   

 $ 

83,892   

71,714   
357,088   
49,535   
13,210   
42,217   
(5,892 ) 
(4,773 ) 
(1,119 ) 

5,688   

(564 ) 

 $ 

2,232   
23,850   

 $ 

(3,170 ) 
835   

 $ 

84,421   

58,910   
382,193   
56,765   
362   
—   
56,403   
22,538   
33,865   

(3,120 ) 

(1,733 ) 

1,868   
30,880   

25,941,253   
26,095,874   

26,798,465   
26,798,465   

29,632,171   
29,634,349   

1.05   
1.04   

 $ 
 $ 

(0.04 ) 
(0.04 ) 

 $ 
 $ 

1.14   
1.14   

 $ 

 $ 

 $ 

 $ 
 $ 

The accompanying notes are an integral part of these consolidated financial statements.  

63 

 
  
  
  
  
  
  
     
     
  
     
  
    
  
  
    
  
  
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
HERITAGE INSURANCE HOLDINGS, INC. 
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY 
(In thousands, except share and per share data) 

Common shares 

Shares 
30,441,410   

   Amount    
 $ 

3   

   Additional    
Paid-in-Capital           
 $ 

202,628     $ 

Retained 
Earnings 

Treasury 
Stock 

   Accumulated 

Other 
Comprehensive 
Income (Loss) 

Total 
Stockholders' 
Equity 

155,955   

 $ 

—     $ 

(2,033 ) 

 $ 

356,553   

—   
(25,562 ) 

(2,985 ) 
—   

Balance at December 31, 2015 

Net unrealized change in investments, 
   net of tax 
Stock buy-back 
Shares tendered for income 
   tax withholding 
Stock-based compensation on vested 
   restricted stock 
Dividends declared on common stock 
Excess tax expense on stock- 
   based compensation 
Net income 

Balance at December 31, 2016 

Net unrealized change in 
   investments, net of tax 
Stock buy-back 
Shares tendered for income 
   tax withholding 
Stock-based compensation on 
   vested restricted stock 
Stock issued in connection with 
   acquisition of business 
Reclassification of derivative 
   liability to equity 
Deferred tax on convertible debt 
Dividends declared on common stock 
Exercise of stock options 
Net loss 

Balance at December 31, 2017 
Cumulative effect of change in accounting 
   principle (ASU 2016-01), net of tax 
Balance at December 31, 2017, 
   as adjusted 

Stock buy-back 
Tax withholding on share-based 
   compensation awards 
Stock-based compensation on 
   vested restricted stock 
Convertible Option debt 
   extinguishment, net of tax 
Convertible notes converted 
   into common stock 
Reclassification of income taxes upon 
   early adoption of ASU 2018-02 
Deferred tax change rate 
Dividends declared on common stock 
Net unrealized change in investments, 
   net of tax 
Net income 

Balance at December 31, 2018 

—   
(1,759,330 ) 

(66,637 ) 

225,000   
—   

—   
—   
28,840,443   

—   
(5,340,267 ) 

(87,067 ) 

225,000   

2,222,215   

—   
—   
—   
24,680   
—   
25,885,004   

—   

25,885,004   
(115,200 ) 

(112,500 ) 

225,000   

—   

3,595,452   

—   
—   
—   

—   
—   
29,477,756   

 $ 

—   
—   

—   

—   
—   

—   
—   
3   

—   
—   

—   

—   

—   

—   
—   
—   
—   
—   
3   

—   

3   
—   

—   

—   

—   

—   

—   
—   
—   

—   
—   
3   

—   
—   

(977 ) 

4,815   
—   

(739 ) 
—   
205,727   

—   
—   

(1,599 ) 

4,815   

40,000   

51,641   
(6,165 ) 
—   
417   
—   
294,836   

—   
—   

—   

—   
(7,011 ) 

—   
33,865   
182,809   

—   
—   

—   

—   

—   

—   
—   
(6,464 ) 
—   
(1,119 ) 
175,226   

—   

—   
—   

—   
—   
(25,562 ) 

—   
(61,623 ) 

—   

—   

—   

—   
—   
—   
—   
—   
(87,185 ) 

—   

(267 ) 

—   

294,836   
—   

(1,839 ) 

5,273   

(26,011 ) 

53,044   

—   
(11 ) 
—   

174,959   
—   

(87,185 ) 
(2,000 ) 

—   

—   

—   

—   

424   
(408 ) 
(6,380 ) 

—   

—   

—   

—   

—   
—   
—   

—   

—   
—   

—   
—         

(5,018 ) 

1,954   
—   

—   

—   

—   

—   
—   
—   
—   
—         

(3,064 ) 

267   

(2,797 ) 
—   

—   

—   

—   

—   

(424 ) 
—   
—   

(2,985 ) 
(25,562 ) 

(977 ) 

4,815   
(7,011 ) 

(739 ) 
33,865   
357,959   

1,954   
(61,623 ) 

(1,599 ) 

4,815   

40,000   

51,641   
(6,165 ) 
(6,464 ) 
417   
(1,119 ) 
379,816   

—   

379,816   
(2,000 ) 

(1,839 ) 

5,273   

(26,011 ) 

53,044   

—   
(419 ) 
(6,380 ) 

(3,306 ) 
27,155   
425,333   

—   
—   
325,292   

 $ 

—   
27,155   
195,750   

 $ 

—   
—   
(89,185 ) 

 $ 

(3,306 ) 
—   
(6,527 ) 

 $ 

 $ 

The accompanying notes are an integral part of these consolidated financial statements. 

64 

 
 
  
    
  
  
    
  
  
    
  
  
    
  
  
    
  
  
       
  
  
  
  
  
 
 
   
       
  
    
   
  
  
  
  
  
     
    
   
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
HERITAGE INSURANCE HOLDINGS, INC. 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(In thousands) 

OPERATING ACTIVITIES 
Net income (loss) 
Adjustments to reconcile net (loss) income to net cash provided by (used in) operating 
   activities: 

For the Year Ended December 31, 
2017 

2016 

2018 

   $ 

27,155   

 $ 

(1,119 ) 

 $ 

33,865   

Stock-based compensation 
Bond amortization and accretion 
Amortization of original issuance discount on debt 
Depreciation and amortization 
Net realized loss (gain) 
Net change in unrealized losses of equity securities 
Change in fair value of option feature 
Net loss on property held for sale 
Net loss (gain) on repurchase of debt 
Deferred income taxes, net of acquired 
Changes in operating assets and liabilities: 

Accrued investment income 
Premiums receivable, net 
Prepaid reinsurance premiums 
Reinsurance premiums receivable and recoverable 
Income taxes receivable 
Deferred policy acquisition costs, net 
Other assets 
Unpaid losses and loss adjustment expenses 
Unearned premiums 
Reinsurance payable 
Accrued interest 
Income taxes payable 
Accrued compensation 
Advance premiums 
Other liabilities 

Net cash provided by operating activities 
INVESTING ACTIVITIES 

Proceeds from sales and maturities of investments available for sale 
Purchases of investments available for sale 
Acquisition of a business, net of cash acquired 
Cost of property and equipment acquired 
Net cash provided by (used in) investing activities 
FINANCING ACTIVITIES 

Proceeds from convertible notes 
Proceeds from long-term debt 
Repurchase of convertible notes 
Debt acquisition costs 
Proceeds from mortgage loan 
Proceeds from exercise of stock options 
Excess tax expense on stock-based compensation 
Mortgage loan payments 
Repayments of long-term debt 
Tax withholding on share-based compensation awards 
Purchase of treasury stock 
Dividends 

Net cash (used in) provided by financing activities 
Increase in cash, cash equivalents, and restricted cash 
Cash, cash equivalents and restricted cash, beginning of period 
Cash, cash equivalents and restricted cash, end of period 

Supplemental Cash Flows Information: 

Income taxes paid, net 

Interest paid 

Supplemental Disclosure of Non-Cash Investing and Financing Activities 

Original issue discount on convertible notes 

Issuance of shares on conversion of convertible notes 

Issuance of shares for consideration in the acquisition of a business 

5,273   
6,247   
3,885   
27,070   
399   
2,078   
—   
737   
9,790   
(21,563 ) 

589   
10,757   
(5,307 ) 
39,427   
1,752   
(31,377 ) 
8,062   
(37,724 ) 
(2,977 ) 
149,398   
(1,993 ) 
—   
(7,251 ) 
(3,648 ) 
(85,351 ) 
95,428   

245,313   
(218,667 ) 
—   
(2,281 ) 
24,365   

—         
114,200         
(52,739 )       
(3,431 )       
—         
—         
—         
(264 )       
(79,500 )       
(1,839 )       
(2,000 )       
(6,380 )       
(31,953 )       
87,840         
174,530         
262,370       $ 

31,289       $ 

17,573       $ 

—       $ 

53,044       $ 

—       $ 

4,815   
8,810   
2,314   
7,742   
(564 ) 
—   
41,013   
—   
1,203   
19,619   

303   
(910 ) 
16,223   
(284,284 ) 
(28,598 ) 
1,101   
(4,907 ) 
236,142   
(17,740 ) 
(79,106 ) 
3,217   
—   
3,355   
3,155   
75,705   
7,489   

349,906   
(215,844 ) 
(140,919 ) 
(385 ) 
(7,242 ) 

136,750         
—         
(25,189 )       
(5,609 )       
12,658         
417         
—         
—         
—         
(1,599 )       
(61,623 )       
(8,249 )       
47,556         
47,803         
126,727         
174,530       $ 

4,500       $ 

4,054       $ 

16,838       $ 

—       $ 

40,000       $ 

4,815   
8,016   
—   
8,976   
(1,733 ) 
—   
—   
—   
—   
3,103   

(1,355 ) 
(10,754 ) 
(23,300 ) 
—   
(10,713 ) 
(7,979 ) 
177   
56,415   
(13,814 ) 
36,457   
—   
(2,092 ) 
779   
4,336   
(2,244 ) 
82,955   

180,190   
(317,666 ) 
(110,319 ) 
(1,621 ) 
(249,416 ) 

77,910   
—   
—   
—   
—   
—   
(739 ) 
—   
—   
(977 ) 
(25,562 ) 
(6,806 ) 
43,826   
(122,635 ) 
249,362   
126,727   

31,912   

—   

—   

—   

—   

   $ 

   $ 

   $ 

   $ 

   $ 

   $ 

65 

 
 
  
  
  
  
  
     
  
  
  
  
  
   
   
   
   
   
  
  
   
   
   
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
   
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
   
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
   
   
   
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
           
           
  
  
     
           
           
  
 
Reconciliation of cash, cash equivalents, and restricted cash to the condensed consolidated balance sheets: 

Cash and cash equivalents 
Restricted cash 
Total cash, cash equivalents and restricted cash shown in the condensed consolidated statements 
   of cash flows 

   $ 

   $ 

(in thousands) 

250,117   
12,253      

 $ 

153,697   
20,833   

262,370       $ 

174,530   

   December 31, 2018 

   December 31, 2017 

The accompanying notes are an integral part of these consolidated financial statements.  

66 

 
 
  
  
  
  
  
  
  
  
  
 
HERITAGE INSURANCE HOLDINGS, INC.  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

Note 1. 

Basis of Presentation, Nature of Business and Significant Accounting Policies and Practices 

Business Description 

Heritage Insurance Holdings, Inc. (the “Company”, “we”, “our”, “us”) was initially formed as a Florida limited liability 
company in 2012. On January 1, 2014, the Company formed a Delaware limited liability company, also named Heritage Insurance 
Holdings, LLC and merged with it in order to domicile the Company in Delaware. Effective May 22, 2014, Heritage Insurance 
Holdings, LLC converted into a Delaware corporation named Heritage Insurance Holdings, Inc. As used in these consolidated 
financial statements, the terms “the Company”, “we”, “our” and “us” also refer to Heritage Insurance Holdings, LLC and its 
consolidated subsidiaries prior to our conversion to a Delaware corporation. 

Our insurance subsidiaries are Heritage Property & Casualty Insurance Company (“Heritage P&C”), Zephyr Insurance 
Company (“Zephyr”), Narragansett Bay Insurance Company (“NBIC”) and Pawtucket Insurance Company (“PIC”). PIC is currently 
inactive  and has no policies in force or outstanding claims. Our other subsidiaries include: Heritage MGA, LLC (“MGA”), the 
managing general agent that manages substantially all aspects of our insurance subsidiaries’ business; Contractors’ Alliance Network, 
LLC, our vendor network manager, which includes BRC Restoration Specialists, Inc., our restoration service; Skye Lane Properties, 
LLC, our property management subsidiary; First Access Insurance Group, LLC, our retail agency; Osprey Re Ltd., our reinsurance 
subsidiary that may provide a portion of the reinsurance protection purchased by our insurance subsidiaries; Heritage Insurance 
Claims, LLC, an inactive subsidiary reserved for future development; Zephyr Acquisition Company (“ZAC”); NBIC Holdings, Inc., 
NBIC Service Company which provides services to NBIC and Westwind Underwriters, Inc., an inactive subsidiary of NBIC Holdings, 
Inc.  

Our primary products are personal and commercial residential insurance, which we currently offer in Alabama, Connecticut, 

Florida, Georgia, Hawaii, Massachusetts, New Jersey, New York, North Carolina, Rhode Island and South Carolina. We conduct our 
operations under a single reporting segment.  

Basis of Presentation 

The consolidated financial statements include the accounts of Heritage Insurance Holdings, Inc. and its wholly-owned 

subsidiaries. The accompanying consolidated financial statements include the accounts of the Company and all other entities in which 
the Company has a controlling financial interest (none of which are variable interest entities). All intercompany accounts and 
transactions have been eliminated in consolidation. 

The Company qualifies as an “emerging growth company” as defined in Section 2(a)(19) of the Securities Act, as modified by 
the Jumpstart Our Business Startups Act of 2012 (the “JOBS Act”). As a result, the Company is eligible for certain exemptions from 
various reporting requirements applicable to other public companies that are not emerging growth companies. The Company intends 
to continue to take advantage of some, but not all, of the exemptions available to emerging growth companies until such time that it is 
no longer an emerging growth company. The Company has, however, irrevocably elected not to take advantage of the extended 
transition period afforded by the JOBS Act for the implementation of new or revised accounting standards. As a result, the Company 
will comply with new or revised accounting standards on the relevant dates on which adoption of such standards is required for non-
emerging growth companies. 

Use of Estimates 

The preparation of consolidated financial statements in conformity with United States Generally Accepted Accounting 
Principles (“U.S. GAAP”) requires us to make estimates and assumptions about future events that affect the amounts reported in our 
consolidated financial statements and accompanying notes. We evaluate our estimates on an ongoing basis when updated information 
related to such estimates becomes available. We base our estimates on historical experience and information available to us at the time 
these estimates are made. Actual results could differ materially from these estimates. 

Cash and Cash Equivalents 

The Company’s cash and cash equivalents include demand deposits with financial institutions and short-term, highly-liquid 

financial instruments with original maturities of three months or less when purchased. The carrying amounts reported in the 
consolidated balance sheets for interest bearing deposits approximate their fair value because of the short maturity of these financial 
instruments. 

67 

 
 
 
The Company excludes from cash and cash equivalents negative cash balances that the Company has with an individual 
financial institution. The liability presents outstanding checks not yet presented to the financial institution and is reported in accounts 
payable and other liabilities. 

Restricted Cash 

As of December 31, 2018, and 2017, restricted cash was $12.3 million and $20.8 million, respectively. For the years ended 

December 31, 2018 and 2017, Heritage P&C held approximately $9.0 million and $18.3 million relating to a reinsurance agreement 
with an entity that issued catastrophe (“CAT”) bonds, as Heritage P&C is contractually required to deposit certain installments of 
reinsurance premiums into a trust account and $3.2 million and $2.5 million in restricted cash relating to individual regulatory state 
deposits, respectively. The Company earned interest income of approximately $36,532 and $25,672 on its restricted cash deposits. 

Investments 

The Company classifies all of its investments in debt securities as available-for-sale and reports them at fair value. Subsequent 

to its acquisition of debt securities available-for-sale, the Company records changes in value through the date of disposition as 
unrealized holding gains and losses, net of tax effects, and includes them as a component of other comprehensive income. Equity 
securities are recorded at fair value with changes in fair value reflected in net income and presented with realized holding gains and 
losses. The Company includes realized gains and losses, which it calculates using the specific-identification method for determining 
the cost of securities sold, in net income. The Company amortizes any premium or discount on fixed maturities over the remaining 
maturity period of the related securities using the effective interest method, and reports the amortization in net investment income. The 
Company recognizes dividends and interest income when earned. 

Quarterly, the Company performs an assessment of its debt securities available-for-sale to determine if any are “other-than-

temporarily” impaired. An investment is impaired when the fair value of the investment declines to an amount less than the cost or 
amortized cost of that investment. As part of the assessment process, the Company determines whether the impairment is temporary or 
“other-than-temporary”. The Company bases its assessment on both quantitative criteria and qualitative information, considering a 
number of factors including, but not limited to: how long the security has been impaired; the amount of the impairment; the Company 
intends to sell the investment or it is more likely than not that the Company will have to sell the investment before it recovers the 
amortized cost or cost; the financial condition and near-term prospects of the issuer; whether the issuer is current on contractually-
obligated interest and principal payments; key corporate events pertaining to the issuer and whether the market decline was affected 
by macroeconomic conditions. 

If the Company were to determine that a debt security or participation in a commercial mortgage loan was impaired and the 

Company either intends to sell the investment or it is more likely than not that the Company will have to sell the investment before it 
is able to recover the amortized cost or cost, then the Company would record the full amount of the impairment in its consolidated 
statement of operations and other comprehensive income. 

A large portion of the Company’s investment portfolio consists of debt securities available-for-sale, which may be adversely 

affected by changes in interest rates as a result of governmental monetary policies, domestic and international economic and political 
conditions and other factors beyond its control. A rise in interest rates would decrease the net unrealized holding gains of our 
investment portfolio, offset by the Company’s ability to earn higher rates of return on funds reinvested. Conversely, a decline in 
interest rates would increase the net unrealized holding gains of our investment portfolio, offset by lower rates of return on funds 
reinvested. 

Accumulated other comprehensive income consists solely of debt securities available-for-sale unrealized gains and loss 

investments and is presented net of income tax. 

68 

 
Fair Value 

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between 

market participants (an exit price). When reporting the fair values of the Company’s financial instruments, the Company prioritizes 
those fair value measurements into one of three levels based on the nature of the inputs, as follows: 

(cid:120) 

(cid:120) 

(cid:120) 

Level 1—Assets and liabilities with values based on unadjusted quoted prices for identical assets or liabilities in an active 
market that the Company is able to access;  

Level 2—Asset and liabilities with values based on quoted prices for similar assets or liabilities in active markets; quoted 
prices for identical or similar assets in markets that are not active; or valuation models with inputs that are observable, 
directly or indirectly for substantially the term of the asset or liability. 

Level 3—certain inputs are unobservable (supported by little or no market activity) and significant to the fair value 
measurement. Unobservable inputs reflect the Company’s best estimate of what hypothetical market participants would 
use to determine a transaction price for the asset or liability at the reporting date based on the best information available in 
the circumstances. 

The Company estimates the fair value of its investments using the closing prices on the last business day of the reporting period, 

obtained from active markets such as the NYSE and NASDAQ. For securities for which quoted prices in active markets are 
unavailable, the Company uses observable inputs such as quoted prices in inactive markets, quoted prices in active markets for similar 
instruments, benchmark interest rates, broker quotes and other relevant inputs. The Company does not have any investments in its 
portfolio which require the use of unobservable inputs. The Company’s estimate of fair value reflects the interest rate environment that 
existed as of the close of business on December 31, 2018. Changes in interest rates after December 31, 2018 may affect the fair value 
of the Company’s investments. 

The Company believes the carrying amounts of its cash and cash equivalents, accounts receivable, accounts payable, accrued 
expenses, and other current liabilities approximate their fair values at December 31, 2018 and 2017, due to the immediate or short-
term maturity of these instruments. 

The Company’s non-financial assets, such as goodwill and property, plant and equipment are carried at cost until there are 
indicators of impairment and are recorded at fair value only when an impairment charge is recognized. Long term debt is recorded at 
carrying value, see Note 12 – Long-Term Debt for addition information. 

Premiums 

The Company records direct and assumed premiums written as revenue net of ceded amounts on a daily pro rata basis over the 

contract period of the related in force policies or reinsurance contract. For any portion of premiums not earned at the end of the 
reporting period, the Company records an unearned premium liability.  

In a one-time only transaction on September 1, 2017, the Company took over approximately 19,000 policies representing 

approximately $30.0 million in annualized premiums from Sawgrass Mutual Insurance Company.   

Premiums receivable represents amounts due from our policyholders for billed premiums and related policy fees. We perform a 

policy-level evaluation to determine the extent to which the balance of premiums receivable exceeds the balance of unearned 
premiums. We then age any resulting exposure based on the last date the policy was billed to the policyholder, and we establish an 
allowance for credit losses for any amounts outstanding for more than 90 days. When we receive payments on amounts previously 
charged off, we reduce bad debt expense in the period we receive the payment. Balances in premiums receivable and the associated 
allowance account are removed upon cancellation of the policy due to non-payment. We recorded no allowance for the years ended 
December 31, 2018 and 2017, respectively. Bad debt expense related to uncollectible premiums was $0, $0 and $250,000 for the years 
ended December 31, 2018, 2017 and 2016, respectively. 

When the Company receives premium payments from policyholders prior to the effective date of the related policy, the 
Company records an advance premiums liability. On the policy effective date, the Company reduces the advance premium liability 
and records the premiums as described above. 

69 

 
Policy Acquisition Costs 

The Company incurs policy acquisition costs that vary with, and are directly related to, the production of new business. Policy 
acquisition costs consist of the following four items: (i) commissions paid to outside agents at the time of policy issuance; (ii) policy 
administration fees paid to a third-party administrator at the time of policy issuance; (iii) premium taxes; and (iv) inspection fees. The 
Company capitalizes policy acquisition costs to the extent recoverable, then the Company amortizes those costs over the contract 
period of the related policy.  

At each reporting date, the Company determines whether it has a premium deficiency. A premium deficiency would result if the 
sum of the Company’s expected losses, deferred policy acquisition costs, and policy maintenance costs (such as costs to store records 
and costs incurred to collect premiums and pay commissions) exceeded the Company’s related unearned premiums plus investment 
income. Should the Company determine that a premium deficiency exists, the Company would write off the unrecoverable portion of 
deferred policy acquisition cost.  

NBIC earns ceding commission on its gross and net quota share reinsurance contracts. Our accounting policy is to allocate 
ceding commission between policy acquisition costs and general and administrative expenses for financial reporting purposes. Ceding 
commission is allocated between policy acquisition costs and general and administrative expenses based upon the proportion these 
costs bear to production of new business.  For the year ended December 31, 2018, NBIC earned ceding commission income of $72.5 
million of which $55.0  million was allocable to policy acquisition costs compared to ceding commission income earned of $8.6 
million for the month and year ended December 31, 2017 after the NBIC transaction that was allocated to policy acquisition costs.  

Ceding commission income is deferred and recognized over the quota share contract period. The amount and rate of ceding 

reinsurance commissions earned on the net quota share contract can slide within a prescribed minimum and maximum, depending on 
loss performance and how future losses develop. 

Long-Lived Assets—Property and Equipment 

Property and equipment is stated at cost less accumulated depreciation and amortization. Depreciation is calculated on a 
straight-line basis over the estimated useful lives as follows: building—40 years; computer hardware and software 3—years; office 
and furniture equipment—3 to 7 years. Leasehold improvements are amortized over the shorter of the lease term or the asset’s useful 
life. Expenditures for improvements are capitalized to the property accounts. Replacements and maintenance and repairs that do not 
improve or extend the life of the respective assets are expensed as incurred.  

Business Acquisition 

The application of the purchase method of accounting for business combinations requires the use of significant estimates and 
assumptions in determining the fair value of assets acquired and liabilities assumed in order to properly allocate the fair value of the 
acquired business. The estimates of the fair value of the assets acquired and liabilities assumed are based upon assumptions believed 
to be reasonable using established valuation techniques that consider a number of factors and when appropriate, valuations performed 
by independent third-party appraisers. Assets acquired, and liabilities assumed in connection with business combinations are recorded 
based on their respective fair values at the date of acquisition. 

Goodwill and Intangible Assets  

Goodwill represents the excess of costs over the fair value of net assets acquired. Goodwill is subject to evaluation for 
impairment using a fair value-based test. This evaluation is performed annually, during the fourth quarter or more frequently if facts 
and circumstances warrant. The Company uses a qualitative approach to test goodwill for impairment by first assessing qualitative 
factors to determine whether it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount as a basis 
for determining whether it is necessary to perform the two-step goodwill impairment test. The Company applies this qualitative 
approach as of October 1 annually to any and all reporting units. If required following the qualitative assessment, the first step in the 
goodwill impairment test involves comparing the fair value of each of a reporting unit to the carrying value of a reporting unit. If the 
carrying value of a reporting unit exceeds the fair value of the reporting unit, the Company is required to proceed to the second step. In 
the second step, the fair value of the reporting unit would be allocated to the assets (including unrecognized intangibles) and liabilities 
of the reporting unit, with any residual representing the implied fair value of goodwill. An impairment loss would be recognized if, 
and to the extent that, the carrying value of goodwill exceeded the implied value. The Company reviews amortizable intangible assets 
for impairment whenever events or circumstances indicate that carrying amounts may not be recoverable. If the Company concludes 
that impairment exists, the carrying amount is reduced to fair value. No impairment was recognized in any period presented. 

70 

 
Impairment of Long-Lived Assets Including Intangible Assets Subject to Amortization 

The Company assesses the recoverability of long-lived assets when events or circumstances indicate that the assets might have 

become impaired. The Company determines whether the assets can be recovered from undiscounted future cash flows and, if not 
recoverable, the Company recognizes impairment to reduce the carrying value to fair value. Recoverability of long-lived assets is 
dependent upon, among other things, the Company’s ability to maintain profitability, so as to be able to meet its obligations when they 
become due. No impairment was recognized in any period presented. 

Unpaid Losses and Loss Adjustment Expenses 

The Company’s reserves for unpaid losses and loss adjustment expenses represent the estimated ultimate cost of settling all 
reported claims plus all claims we incurred related to insured events that have occurred as of the reporting date, but that policyholders 
have not yet reported to the Company (incurred but not reported, or “IBNR”). 

The Company estimates its reserves for unpaid losses and loss adjustment expenses using individual case-based estimates for 

reported claims and actuarial estimates for IBNR losses. The Company continually reviews and adjusts its estimated losses as 
necessary based on industry development trends, the Company’s evolving claims experience and new information obtained. If the 
Company’s unpaid losses and loss adjustment expenses are considered to be deficient or redundant, the Company increases or 
decreases the liability in the period in which it identifies the difference and reflects the change in its current period results of 
operations. Though the Company’s estimate of the ultimate cost of settling all reported and unreported claims may change at any point 
in the future, a reasonable possibility exists that its estimate may vary significantly in the near term from the estimated amounts 
included in the Company’s consolidated financial statements. 

The Company reports its reserves for unpaid losses and loss adjustment expenses gross of the amounts related to unpaid losses 
recoverable from reinsurers and reports loss and loss adjustment expenses net of amounts ceded to reinsurers. The Company does not 
discount its loss reserves for financial statement purposes.  

The Company remains liable for claims payments if any reinsurer is unable to meet its obligations under the reinsurance 
agreements. Failure of reinsurers to honor their obligations could result in losses to the Company. The Company evaluates the 
financial condition of its reinsurers and monitors concentration of credit risk arising from similar geographic regions, activities or 
economics characteristics of the reinsurers to minimize its exposure to significant loses from reinsurers insolvencies. The Company 
contracts with several reinsurers to secure its annual reinsurance coverage, which the excess of loss treaties generally becomes 
effective June 1st each year. The Company purchases reinsurance each year taking into consideration probable maximum losses and 
reinsurance market condition.  

Other revenue 

Our insurance affiliates may charge policyholders a policy fee on each policy written; these fees are not subject to refund, and 
the Company recognizes the income immediately when collected. The Company also charges pay-plan fees to policyholders that pay 
its premiums in more than one installment and records the fees as income when collected. Other income includes rental income due 
under non-cancelable leases for space at the Company’s commercial property.  

Reinsurance 

The Company follows industry practice of reinsuring a portion of our risks. Reinsurance involves transferring, or “ceding”, all 

or a portion of the risk exposure on policies the Company writes to another insurer, known as a reinsurer. To the extent that the 
Company’s reinsurers are unable to meet the obligations they assume under the Company’s reinsurance agreements, the Company 
remains liable for the entire insured loss. 

The Company’s reinsurance agreements are generally short-term, prospective contracts. The Company records an asset, prepaid 

reinsurance premiums, and a liability, reinsurance payable, for the entire contract amount upon commencement of new reinsurance 
agreements. The Company amortizes its prepaid reinsurance premiums over the 12-month contract period. 

When the Company incurs losses recoverable under its reinsurance program, the Company records amounts recoverable from its 

reinsurers on paid losses plus an estimate of amounts recoverable on unpaid losses. The estimate of amounts recoverable on unpaid 
losses is a function of the Company’s liability for unpaid losses associated with the reinsured policies; therefore, the amount changes 
in conjunction with any changes to the estimate of unpaid losses. Given that an estimate of amounts recoverable from reinsurers on 
unpaid losses may change at any point in the future because of its relation to the Company’s reserves for unpaid losses, a reasonable 
possibility exists that an estimated recovery may change significantly from initial estimates. 

71 

 
 
The Company estimates uncollectible amounts receivable from reinsurers based on an assessment of factors including the 
creditworthiness of the reinsurers and the adequacy of collateral obtained, where applicable. The Company recorded no uncollectible 
amounts under its reinsurance program or bad debt expense related to reinsurance for the years ended December 31, 2018, 2017 and 
2016. 

Assessment 

Guaranty fund and other insurance-related assessments imposed upon the Company’s insurance company affiliates are recorded 
as policy acquisition costs in the period the regulatory agency imposes the assessment. To recover guaranty or other insurance-related 
assessments, the Company in turn submits a plan for recoupment to the Insurance Commissioner for approval and upon approval, 
begins collecting a policy surcharge that will allow it to collect the prior year’s assessments. There were no assessments during the 
periods presented. 

The Company collects other assessments imposed upon policyholders as a policy surcharge and records the amounts collected 

as a liability until the Company remits the amounts to the regulatory agency that imposed the assessment.  

Long-Term Debt 

A long-term debt instrument with embedded features such as conversion and redemption options is evaluated to determine 
whether bifurcation and derivative accounting is applicable. If such instrument is not subject to derivative accounting, it is further 
evaluated to determine if the Company is required to separately account for the liability and equity components. 

To determine the carrying values of the debt and derivative components at issuance, the Company measures the fair value of a 

similar liability, including any embedded features other than the conversion option, and assigns such value to the liability or equity 
component. The liability component’s fair value is then subtracted from the initial proceeds to determine the carrying value of the 
debt.  

Convertible Notes 

In August 2017 and September 2017, the Company issued collectively $136.8 million of 5.875% Convertible Senior Notes (the 

“Convertible Notes”) due August 1, 2037. The Convertible notes are accounted for in accordance with ASC 470-20. At the time of 
issuance and until December 1, 2017, the Company recorded the fair value of the derivatives on its balance sheet at fair value with 
changes in the values of these derivatives reflected in the consolidated statement of operations.  

Beginning December 1, 2017, the conversion option of the Convertibles Notes qualifies for the equity classification and will no 

longer be accounted for as a separate derivative instrument liability in accordance with applicable U.S. GAAP guidance. The 
Company separately accounts for the liability and equity components of Convertible Notes that can be settled in cash by allocating the 
proceeds from issuance between the liability component and the embedded conversion option, or equity component, in accordance 
with accounting for convertible debt instruments that may be settled in cash (including partial cash settlement) upon conversion. The 
value of the equity component is calculated by first measuring the fair value of the liability component, using the interest rate of a 
similar liability that does not have a conversion feature, as of the issuance date. The difference between the proceeds from the 
convertible debt issuance and the amount measured as the liability component is recorded as the equity component with a 
corresponding discount recorded on the debt. The Company recognizes the accretion of the resulting discount using the effective 
interest method as part of interest expense in its consolidated statements of operations. 

Debt Extinguishment 

The Company has reacquired convertible senior notes over a series of transactions. In accordance with ASC 470 “ Debt ”, the 

Company evaluated the accounting treatment to determine if the repurchase of the Convertible Notes constituted a debt 
extinguishment. ASC 405-20-40-1 provides implementation guidance in order to determine if the Company is legally released from 
being the primary obligor under the liability, either judicially or by the creditor. Based on the reacquisition of the Convertible Notes, 
the Company should derecognize the related debt and conversion option liability. Upon extinguishment, the Company performed a 
discounted cash flow (“DCF”) analysis for each transaction based on its date and principal amount, leveraging market debt yield data 
as of each trade date to estimate the costs of the debt. 

Debt Issuance and Discount Costs 

In connection with the issuance of debt, any debt issuance and discount costs are reflected on the balance sheet as an offset to 

long-term debt and amortized using the effective interest method over the life of the underlying debt instrument.  

72 

 
Stock-Based Compensation 

The Company measures stock-based compensation at the grant date based on the fair value of the award and recognizes stock-
based compensation expense over the requisite vesting period. Determining the fair value of stock option awards requires judgment, 
including estimating stock price volatility, forfeiture rates and expected option life. Restricted stock awards are valued based on the 
fair value of the stock on the grant date and the related compensation expense is recognized over the vesting period. 

Earnings Per Share 

The Company reports both basic earnings per share and diluted earnings per share. To calculate basic earnings per share, the 

Company divides net income attributable to common shareholders by the weighted-average number of shares outstanding during the 
period, including vested restricted shares. The Company calculates diluted earnings per share by dividing net income attributable to 
common shareholders by the weighted-average number of shares, and the effect of share equivalents, vested and unvested restricted 
shares and convertible notes outstanding during the period using the treasury stock method to calculate common stock equivalents. 

Income tax  

Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the 

future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities 
and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable 
income in the years in which we expect to recover or settle those temporary differences. The effect on deferred taxes and liabilities 
attributable to a change in tax rates is recognized in income in the period that includes the enactment date. 

Deferred tax assets are recognized to the extent that there is sufficient positive evidence, as allowed under the Accounting 
Standard Codification Topic 740 ("ASC 740"), Income Taxes, to support the recoverability of those deferred tax assets. The Company 
establishes a valuation allowance to the extent that there is insufficient evidence to support the recoverability of the deferred tax asset 
under ASC 740. In making such a determination, management considers all available positive and negative evidence, including future 
reversals of existing taxable temporary differences, projected future taxable income, tax planning strategies, and results of recent 
operations. If it is determined that the deferred tax assets would be realizable in the future in excess of their net recorded amount, an 
adjustment would be made to the deferred tax asset valuation allowance, which would reduce the provision for income taxes.  

We recognize the financial statement benefit of a tax position only after determining that the relevant tax authority would more 

likely than not sustain the position following an audit. For tax positions meeting the more likely than not threshold, the amount 
recognized in the consolidated financial statements is the largest benefit that has a greater than 50% likelihood of being realized upon 
ultimate settlement with the relevant taxing authority. 

On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and 

Jobs Act of 2017 (the “Tax Act”), which makes broad and complex changes to the U.S. Tax code. One of the provisions of the Tax 
Act reduced the corporate federal income tax rate from 35% to 21% effective January 1, 2018. Pursuant to current accounting 
guidance, all deferred tax assets and liabilities were re-measured at December 31, 2017 to recognize the tax rate that is expected to 
apply when the tax effects are ultimately recognized in future periods upon the date of enactment.  

Concentrations of Risk 

The Company’s current operations subject us to the following concentrations of risk: 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

Revenue—The Company writes residential property and liability policies exclusively. 

Geographic—The Company writes its premium in coastal states in the southeastern and northeastern United States and 
Hawaii 

Group concentration of credit risk—All of the Company’s reinsurers engage in similar activities and have similar 
economic characteristics that could cause their ability to repay us to be similarly affected by changes in economic or other 
conditions. 

Credit risk—The Company chooses to deposit all its cash at twelve financial institutions. 

The Company mitigates its geographic and group concentrations of risk by entering into reinsurance contracts with highly rated, 

financially-stable reinsurers, and by securing irrevocable letters of credit from reinsurers when necessary.  

73 

 
With regard to cash, the Company had $244.6 million and $138.4 million in excess of Federal Deposit Insurance Corporation 
(“FDIC”) insurance limits at December 31, 2018 and 2017, respectively. Deposits held in non- interest-bearing transaction accounts 
are combined with interest-bearing accounts and are insured up to $250,000. 

Reclassification 

We reclassified certain amounts in the 2017 and 2016 consolidated statement of cash flows to conform to the 2018 presentation, 

relating to the presentation of restricted cash and cash equivalents. This reclassification is a result of our adoption of Accounting 
Standards Update (ASU) 2016-18, Restricted Cash effective January 1, 2018.  

Recently Adopted Accounting Pronouncements 

In February 2018, the FASB issued ASU 2018-02, Income Statement – Reporting Comprehensive Income (Topic 220): The 
amendment allows a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects 
resulting from the Tax Cuts and Jobs Act (“Tax Act”). In addition, under ASU 2018-02, an entity will be required to provide certain 
disclosures regarding stranded tax effects. The new guidance is effective for fiscal years beginning after December 15, 2018, and 
interim periods within those fiscal years. The Company early adopted the updated guidance effective January 1, 2018 and elected to 
reclassify the stranded income tax effects relating to the reduction in the federal corporate income tax rate from accumulated other 
comprehensive income (“AOCI”) to retained earnings at the beginning of the period of adoption. The net impact of the accounting 
change resulted in a $0.4 million decrease in AOCI comprised of income taxes associated with net unrealized losses on investments 
and a corresponding increase in retained earnings. 

In May 2017, the FASB issued ASU No. 2017-09, Compensation–Stock Compensation (Topic 718): Scope of Modification 

Accounting, clarifying when a change to the terms or conditions of a share-based payment award must be accounted for as a 
modification. The new guidance requires modification accounting if the fair value, vesting condition or the classification of the award 
is not the same immediately before and after a change to the terms and conditions of the award. The new guidance was effective for 
the Company on a prospective basis beginning on January 1, 2018. This new guidance does not have an impact on the Company’s 
condensed consolidated financial statements as it is not the Company’s practice to change either the terms or conditions of share-based 
payment awards once they are granted. 

In January 2017, the FASB issued ASU No. 2017-01, Business Combinations (Topic 805). Clarifying the Definition of a 
Business, which provides additional guidance on evaluating whether transactions should be accounted for as acquisitions of assets or 
businesses. The guidance requires an entity to evaluate if substantially all the fair value of the assets acquired is concentrated in a 
single identifiable asset or a group of similar identifiable assets. If this threshold is met, the new guidance would define this as an asset 
acquisition; otherwise, the entity then evaluates whether the asset meets the requirement that a business include, at a minimum, an 
input and substantive process that together significantly contribute to the ability to create outputs. The guidance was effective for the 
Company on a prospective basis beginning on January 1, 2018. The impact of this guidance will be determined by the terms of any 
future acquisitions. 

In August 2016, the FASB issued ASU 2016-15, Classification of Certain Cash Receipts and Cash Payments. ASU 2016-15 is a 
new accounting standard that will make eight targeted changes to how cash receipts and cash payments are presented and classified in 
the statement of cash flows. This updated guidance became effective on January 1, 2018 and requires adoption on a retrospective 
basis. The Company has not experienced any transactions that are within the scope of this guidance and accordingly will evaluate the 
effect of this guidance further if and when any such transactions occur. 

In November 2016, the FASB issued ASU 2016-18, Statement of Cash Flows, which requires entities to include in their cash 
and cash-equivalent balances in the statement of cash flows those amounts that are deemed to be restricted cash and restricted cash 
equivalents. The ASU does not define the terms “restricted cash” and “restricted cash equivalents.” To conform to the new guidance, 
the Company reclassified $20.9 million and $13.0 million of restricted cash into cash, cash equivalents and restricted cash as of 
December 31, 2017 and 2016, for a total balance of $174,530 and $126,727, which resulted in a $1,111 decrease in cash used by 
operating activities and a $7.8 million increase in net cash provided by operating activities in the consolidated statement of cash flows 
for the year ended December 31, 2017 and 2016, respectively. Restricted cash assets are primarily insurance related trust assets. 

In January 2016, the FASB issued ASU 2016-01, Recognition and Measurement of Financial Assets and Financial Liabilities. 

The ASU will significantly change the income statement impact of equity investments held by an entity and the recognition of changes 
in fair value of financial liabilities when the fair value option is elected. The guidance requires equity investments to be measured at 
fair value with changes in fair value recognized through net income. In February 2018, the FASB issued ASU 2018-03, “Technical 
Corrections and Improvements to Financial Instruments—Overall (Subtopic 825-10)” to clarify certain aspects of ASU No. 2016-01. 
The updated guidance was effective for the quarter ended March 31, 2018. The adoption of this guidance resulted in the recognition of 
$0.4 million of net pre-tax unrealized loss on equity investments as a cumulative effect adjustment that decreased retained earnings as 
of January 1, 2018 and increased AOCI by the same amount.  

74 

 
Beginning in the fourth quarter of 2018, the Company reclassified the changes in the fair value of equities available-for-sale in 

net realized gains and losses whereas it was previously included in other revenue on the Consolidated Statements of Operations. At 
December 31, 2018, the Company reported in aggregate $2.0 million of net unrealized equity securities losses of which for the nine 
months ended September 30, 2018, $927,000 was reported in other revenue.  

In May 2014, the FASB issued ASU Topic 2014-09, Revenue from Contracts with Customers. The ASU 2014-09 creates a new 
topic, Topic 606, to provide guidance on revenue recognition for entities that enter into contracts with customers to transfer goods or 
services or enter into contracts for the transfer of nonfinancial assets. The updated guidance requires an entity to recognize revenue as 
performance obligations are met, in order to reflect the transfer of promised goods or services to customers in an amount that reflects 
the consideration the entity is entitled to receive for those goods or services. The standard became effective for the Company in the 
first quarter of 2018. The Company has determined that this pronouncement is not applicable to its insurance contracts and is not 
material to the Company’s condensed consolidated financial statements. 

Accounting Pronouncements Not Yet Adopted 

The Company describes below recent pronouncements that may have a significant effect on its consolidated financial 

statements or on its disclosures upon future adoption. The Company does not discuss recent pronouncements that are not anticipated to 
have an impact on, or are unrelated to, its financial condition, results of operations, or related disclosures. 

In August 2018, the FASB issued ASU 2018-12, Financial Services – Insurance (Topic 944) Targeted Improvements to the 
Accounting for Long-Duration Contracts, which amends the accounting and disclosure model for certain long-duration insurance 
contracts under U.S. GAAP. The goal of the ASU amendments is to (1) improve the timeliness of recognizing changes in the liability 
for future policy benefits and modify the rate used to discount future cash flows; (2) simplify and improve the accounting for certain 
market-based or guarantees associated with deposit (or account balances) contracts; (3) simplify the amortization of deferred 
acquisition costs; and (4) improve the effectiveness of the required disclosures. The amendments in ASU 2018-12 will be effective for 
the Company in the first quarter of 2021. The Company has determined that this pronouncement is not applicable to its insurance 
contracts and will not have a material impact on its consolidated financial statements. 

In March 2018, the FASB issued ASU 2018-04, Investments-Debt Securities (Topic 320) and Regulated Operations (Topic 

980). Pursuant to SEC Staff Accounting Bulletin No. 177 and SEC Release No 33-9273, the amendment of ASU 2018-04 adds, 
amends and supersedes various paragraphs that contain SEC guidance in ASC 320, Investments-Debt Securities and ASC 980, 
Regulated Operations. The Company does not anticipate the adoption of ASU 2018-04 will have a material impact on its consolidated 
financial statements. 

In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other. The amendments in ASU 2017-04 
intend to simplify the subsequent measurement of goodwill, eliminating Step 2 from the goodwill impairment test. In computing the 
implied fair value of goodwill under Step 2, an entity had to perform procedures to determine the fair value at the impairment testing 
date of its assets and liabilities (including unrecognized assets and liabilities) following the procedure that would be required in 
determining the fair value of assets acquired and liabilities assumed in a business combination. Instead, under the amendments in ASU 
2017-04, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with 
its carrying amount. The standard is effective for the Company in the first quarter of 2020 on a prospective basis with early adoption 
permitted. The Company does not expect the adoption of this standard will have a material impact on its consolidated financial 
statements. 

In June 2016, the FASB issued ASU 2016-13, Financial Instruments – Credit Losses Measurement of Credit Losses on 
Financial Instruments. The estimate of expected credit losses should consider historical information, current information, as well as 
reasonable and supportable forecasts, including estimates of prepayments. The allowance for credit losses is a valuation account that is 
deducted from the amortized cost basis of the financial asset in order to present the net carrying value at the amount expected to be 
collected on the financial asset on the consolidated balance sheet. The guidance also amends the current accounting for other-than-
temporary impairment model by requiring an estimate of the expected credit loss only when the fair value is below the amortized cost 
of the asset. The length of time the fair value of an available-for-sale debt security has been below the amortized cost will no longer 
impact the determination of whether a potential credit loss exists. The available-for-sale debt security model will also require the use 
of a valuation allowance as compared to the current practice of writing down the asset. The standard is effective for the Company in 
the first quarter of 2020 with early adoption permitted in the first quarter of 2019. The Company does not expect the adoption of this 
standard will have a material impact on its consolidated financial statements. 

75 

 
In February 2016, the FASB issued ASU 2016-02 (as subsequently amended by ASU 2018-01, ASU 2018-10 and ASU 2018-

11), Lease Accounting, which requires that a lessee recognize in the statement of financial position a liability to make lease payments 
(the lease liability) and a right-of-use asset representing its right to use the underlying asset for the lease term. For leases with a term 
of 12 months or less, a lessee is permitted to make an accounting policy election by class of underlying asset not to recognize lease 
assets and lease liabilities. As with previous guidance, there continues to be a differentiation between finance leases and operating 
leases, however this distinction now primarily relates to differences in the manner of expense recognition over time and in the 
classification of lease payments in the statement of cash flows. Lease assets and liabilities arising from both finance and operating 
leases will be recognized in the statement of financial position. ASU 2016-02 leaves the accounting for leases by lessors largely 
unchanged from previous GAAP. The transitional guidance for adopting the requirements of ASU 2016-02 calls for a modified 
retrospective approach that includes a number of optional practical expedients that entities may elect to apply. In addition, ASU 2018-
11 provides for an additional (and optional) transition method by which entities may elect to initially apply the transition requirements 
in Topic 842 at that Topic’s effective date with the effects of initially applying Topic 842 recognized as a cumulative effect 
adjustment to the opening balance of retained earnings in the period of adoption and without retrospective application to any 
comparative prior periods presented.  

To date, we have taken an inventory of all our operating leases, which consist primarily of auto, equipment and real estate 
owned and unowned by the Company, started our review of key lease agreements, including contract review for embedded leases, and 
are currently evaluating lease terms, lease payments and appropriate discount rates to use in calculating the right-to-use asset and lease 
liability. At December 31, 2018, the Company estimated its lease obligations subject to the new accounting guidance to be in 
aggregate of $5.2 million with lease terms ranging from 5 to 10 years. 

In addition, we are currently evaluating the transition package of practical expedients permitted within the new standard, which 

among other things, allows us to use hindsight to determine the reasonably certain lease term for existing leases, and allows for the 
adoption of the new standard at the effective date without adjusting the comparative prior periods presented. We will be continuously 
assessing the impact of the new standard and the impact on our systems, processes and controls through January 1, 2019, our planned 
adoption date. 

No other new accounting pronouncement issued or effective during the fiscal year had or is expected to have a material impact 

on our consolidated financial statements or disclosures.  

Note 2.  

Business Acquisitions 

Acquisition of NBIC 

On November 30, 2017, the Company completed the acquisition of all the outstanding capital stock of NBIC Holdings, Inc., the 

parent company of Narragansett Bay Insurance Company, a leading specialty underwriter of personal residential insurance products 
and services in several states in the northeastern United States for $250.0 million, including $210.0 million in cash, plus 2,222,215 
shares of the Company’s common stock with an aggregate fair value of $40.0 million. The completion of the NBIC acquisition 
represents a significant advancement in executing the Company’s geographic diversification strategy by leveraging our combined 
platform to accelerate growth along the Eastern region. The transaction was accounted for using the acquisition method of accounting, 
which requires, assets acquired, and liability assumed be recognized at their fair values as of the acquisition date. The Company 
recognized goodwill of $106 million, attributable to expected growth and profitability, none of which is expected to be deductible for 
income tax purposes.  

The table below presents the Company’s fair value of NBIC’s tangible and intangible assets acquired and liabilities assumed. 

The operations of NBIC are included in our audited consolidated statement of operations and comprehensive income effective 
November 30, 2017.  

76 

 
 
 
 
 
The following table summarizes the allocation of the purchase price as of the balance sheet date: 

Purchase Consideration 

Cash and stock, net of cash acquired 

Assets acquired 
Investments 
Premiums and agent's receivable 
Other assets 
Prepaid reinsurance premiums 
Reinsurance recoverable on paid and unpaid claims 
Intangible assets 

Total assets acquired 

Liabilities assumed 

Unpaid losses and loss adjustment expenses 
Unearned premiums 
Reinsurance payable 
Deferred revenue 
Accounts payable 
Other liabilities assumed 

Total liabilities assumed 
Net assets acquired 
Goodwill (1) 

Total purchase price, net of cash acquired 

   $ 

   $ 

   $ 

   $ 
   $ 

   $ 

180,919   

101,215   
24,127   
13,173   
137,378   
73,073   
81,240   
430,206   

93,804   
175,050   
16   
57,809   
12,913   
15,701   
355,292   
74,914   
106,005   
180,919   

(1)  Goodwill largely consists of expected synergies and economies of scale resulting from the business combination 

Unaudited Pro Forma Financial Information 

The following unaudited pro forma results of operations assume that NBIC acquisition occurred at the beginning of the periods 

presented. The pro forma amounts include certain adjustments, including depreciation and amortization expense and income taxes. 
The pro forma amounts for the twelve-month period below excludes acquisition-related charges. Accordingly, these unaudited pro 
forma results are presented for information purposes only and are not necessarily indicative of what have been if the acquisition have 
been if the acquisitions had occurred as of January 1, 2016, nor are the indicative of future results of operations. 

Revenue 
Net income 
Basic, earnings per share 
Diluted, earnings per share 

Year Ended December 31, 

2017 
2016 
(in thousands, except per share) 

   $ 
   $ 
   $ 
   $ 

456,560   
13,844   
0.48   
0.47   

 $ 
 $ 
 $ 
 $ 

511,663   
42,397   
1.33   
1.33   

77 

 
 
  
  
   
  
    
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
 
Note 3. 

Investments 

The amortized cost, gross unrealized gains and losses, and fair value of the Company’s debt securities available-for-sale are as 

follows: 

December 31, 2018 

Cost or Adjusted / 
Amortized Cost 

Gross Unrealized 
Gains 

Gross Unrealized 
Losses 

Fair Value 

Debt Securities Available-for-sale 
U.S. government and agency securities (1) 
States, municipalities and political subdivisions 
Special revenue 
Industrial and miscellaneous 
Redeemable preferred stocks 

   $ 

   $ 

48,739   
60,028   
249,026   
155,678   
4,920   
518,391   

 $ 

 $ 

(In thousands) 

40   
46   
210   
81   
—   
378   

 $ 

 $ 

738   
785   
3,881   
3,302   
413   
9,119   

 $ 

 $ 

48,041   
59,289   
245,355   
152,457   
4,507   
509,649   

(1)  U.S. government and agency securities include pledged debt securities with an estimated fair value of $31.0 million under the terms and 
condition of the advance agreement entered into with a financial institution in 2018. The Company is permitted to withdraw or exchange 
any portion of the pledged collateral over the minimum requirement at any time.  

December 31, 2017 

Cost or Adjusted / 
Amortized Cost 

Gross Unrealized 
Gains 

Gross Unrealized 
Losses 

Fair Value 

Debt Securities Available-for-sale 

U.S. government and agency securities 
States, municipalities and political subdivisions 
Special revenue 
Industrial and miscellaneous 
Redeemable preferred stocks 

   $ 

   $ 

39,445   
76,876   
269,277   
162,093   
4,767   
552,458   

 $ 

 $ 

(In thousands) 

7   
104   
524   
668   
4   
1,307   

 $ 

 $ 

572   
569   
2,124   
633   
71   
3,969   

 $ 

 $ 

38,880   
76,411   
267,677   
162,128   
4,700   
549,796   

The following table presents debt securities available-for-sale by contractual maturity for the periods presented: 

Debt Securities Available-for-sale 
Due in one year or less 
Due after one year through five years 
Due after five years through ten years 
Due after ten years 

Total 

Debt Securities Available-for-sale 

Due in one year or less 
Due after one year through five years 
Due after five years through ten years 
Due after ten years 
Total 

  Cost or Amortized Cost   
(In thousands) 

   Percent of Total 

Fair Value 
(In thousands) 

Percent of Total 

December 31, 2018 

   $ 

   $ 

41,529   
177,298   
134,057   
165,507   
518,391   

8 % 
34 % 
26 % 
32 % 
100 % 

 $ 

 $ 

41,382   
175,227   
130,921   
162,119   
509,649   

December 31, 2017 

8 % 
34 % 
26 % 
32 % 
100 % 

  Cost or Amortized Cost   
(In thousands) 

   Percent of Total    

   $ 

   $ 

81,783   
169,452   
154,400   
146,823   
552,458   

15 % 
31 % 
28 % 
26 % 
100 % 

   Fair Value 
   (In thousands)   
81,668   
 $ 
168,671   
153,463   
145,994   
549,796   

 $ 

   Percent of Total 

15 % 
31 % 
28 % 
26 % 
100 % 

The Company calculates the gain or loss realized on the sale of investments by comparing the sales price (fair value) to the cost 
or adjusted/amortized cost of the security sold. The Company determines the cost or adjusted/amortized of the security sold using the 

78 

 
  
  
  
  
     
  
  
  
  
  
  
     
  
  
    
  
  
    
  
  
     
  
  
     
   
   
   
     
   
   
   
     
   
   
   
     
   
   
   
  
 
 
  
  
  
  
  
  
  
  
  
  
  
     
  
  
    
  
  
    
  
  
     
  
  
     
   
   
   
     
   
   
   
     
   
   
   
     
   
   
   
  
 
 
  
  
  
  
  
  
  
  
  
  
  
    
  
  
  
  
     
  
  
   
   
     
   
   
   
     
   
   
   
     
   
   
   
   
   
 
  
  
  
  
  
  
  
       
  
  
     
  
  
   
   
     
   
   
   
     
   
   
   
     
   
   
   
   
   
 
specific identification method. The following table details the Company’s realized gains (losses) by major investments category as of 
December 31, 2018 and 2017, respectively: 

For the years ended December 31, 
Debt securities 
Equity securities 

Total realized gains 

Debt securities 
Equity securities 

Total realized losses 

Unrealized losses on equity securities (1) 
Net realized gain (losses) 

2018 

2017 

Gains 
(Losses) 

     Fair Value at Sale     

Gains 
(Losses) 

   Fair Value at Sale   

(In thousands) 

(In thousands) 

   $ 

   $ 

85   
1   
86   
(249 ) 
(236 ) 
(485 ) 
(2,078 ) 
(2,477 ) 

 $ 

 $ 

25,647      $ 
169        

25,816   
58,971        
4,840        
63,811   
—   
89,627      $ 

2,732   
2,131   
4,863   
(363 ) 
(3,936 ) 
(4,299 ) 
—   
564   

 $ 

 $ 

705,138   
31,231   
736,369   
56,354   
11,806   
68,160   
—   
804,529   

(1)  Represents unrealized loss on securities held pursuant to ASU 2016-01 Recognition and Measurement of Financial Assets and Financial Liabilities, effective 

January 1, 2018. 

Equity Securities 

Effective January 1, 2018, we adopted new accounting guidance that requires any changes in fair value of equity securities and 

other investments that are accounted for under the cost-method to be recognized immediately in realized gains and losses in net 
income. As a result, beginning on January 1, 2018, realized gains and losses from these investments include both sales of securities 
and unrealized gains and losses as follows: 

Net losses recognized during the period on equity securities 
Less: Net losses (gains) recognized from equity securities sold 
Unrealized losses recognized on equity securities still held at reporting date 

Years Ended December 31, 
2018 
(In thousands) 

$ 

(2,314 ) 
236   
(2,078 ) 

At December 31, 2017, the cost, gross unrealized appreciation, gross unrealized depreciation, and fair value of equity securities 

was $17.5 million, $137,833, ($535,428) and $17.2 million, respectively. At December 31, 2017 the net unrealized depreciation of 
$397,595 was recorded within accumulated other comprehensive income on the balance sheet. 

The following table summarizes the Company’s net investment income by major investment category for the years ended 

December 31, 2018 and 2017, respectively:  

Debt securities available-for-sale 
Equity securities 
Cash, cash equivalents and short-term investments 
Other investments 
Net investment income 
Investment expenses 
Net investment income, less investment expenses 

For the Year Ended December 31, 

2018 

2017 

(In thousands) 

2016 

9,591       $ 
1,333      
1,703      
2,767      
15,394      
2,114      
13,280       $ 

10,368       $ 
1,922      
960      
197      
13,447      
2,115      
11,332       $ 

8,709   
1,955   
226   
21,000   
10,911   
1,730   
9,181   

   $ 

   $ 

During the Company’s quarterly evaluations of its debt securities available-for-sale for impairment, the Company determined 

that none of its investments in debt securities that reflected an unrealized loss position were other-than-temporarily impaired. The 
issuers of the debt securities in which the Company invests continue to make interest payments on a timely basis and have not suffered 
any credit rating reductions. The Company does not intend to sell, nor is it likely that it would be required to sell, the debt securities 
before the Company recovers its amortized cost basis.  

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The following tables present, for all debt securities available-for-sale in an unrealized loss position (including securities 

pledged), the aggregate fair value and gross unrealized by length of time the security has continuously been in an unrealized loss 
position:  

December 31, 2018 

Debt Securities Available-for-sale 

U.S. government and agency securities 
States, municipalities and political 
   subdivisions 
Industrial and miscellaneous 
Special revenue 
Redeemable preferred stocks 

December 31, 2017 

Debt Securities Available-for-sale 

U.S. government and agency securities 
States, municipalities and political 
   subdivisions 
Industrial and miscellaneous 
Special revenue 
Redeemable preferred stocks 

Less Than Twelve Months 

Twelve Months or More 

Number of 
Securities 

Gross 
Unrealized 
Losses 

   Fair Value    

Number of 
Securities 

(In thousands) 

Gross 
Unrealized 
Losses 

   Fair Value    

17   

 $ 

129   

 $ 

10,485   

66   

 $ 

609   

 $ 

20,488   

13   
214   
105   
55   
404   

 $ 

103   
1,479   
1,260   
193   
3,164   

12,864   
70,156   
76,335   
2,541   
 $  172,381   

42   
232   
323   
27   
690   

 $ 

682   
1,822   
2,621   
221   
5,955   

39,979   
70,375   
108,319   
1,965   
 $  241,126   

Less Than Twelve Months 

Twelve Months or More 

Number of 
Securities 

Gross 
Unrealized 
Losses 

   Fair Value       

Number of 
Securities 

(In thousands) 

Gross 
Unrealized 
Losses 

   Fair Value    

53   

 $ 

284   

 $ 

20,053   

24   

 $ 

289   

 $ 

9,294   

51   
284   
295   
41   
724   

 $ 

359   
376   
777   
66   
1,862   

49,803   
87,898   
133,580   
3,987   
 $  295,321   

8   
38   
183   
17   
270   

 $ 

210   
256   
1,347   
5   
2,107   

10,503   
11,788   
69,359   
61   
 $  101,005   

The Company is required to maintain assets on deposits with various regulatory authorities to support its insurance and 

reinsurance operations.  

Note 4. 

Goodwill and Other Intangible Assets 

For both years ended December 31, 2018 and 2017 goodwill was $152.5 million and intangible assets were $76.8 million and 
$101.6 million, respectively. The Company has recorded $1.3 million relating to insurance licenses classified as an indefinite lived 
intangible. 

Goodwill 

Balance as of December 31, 2016 

Goodwill acquired 
Impairment 

Balance as of December 31, 2017 

Goodwill acquired 
Impairment 

Balance as of December 31, 2018 

Other intangible assets 

Goodwill 
(in thousands) 

46,454   
106,005   
—   
152,459   
—   
—   
152,459   

$ 

$ 

$ 

Our intangible assets resulted primarily from the acquisitions of Zephyr Acquisition Company and NBIC Holdings, Inc. and 
consist of brand, agent relationships, renewal rights, customer relations, trade names, non-competes and insurance licenses. Finite-
lived intangibles assets are amortized over their useful lives from one to fifteen years. 

80 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
       
         
         
    
    
         
         
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
   
   
 
  
  
  
  
  
  
     
  
  
  
  
  
  
  
     
          
         
    
    
         
         
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
   
   
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
The tables below detail the finite-lived intangible assets, net as of December 31, 2018 and 2017, respectively (amounts in 

thousands): 

December 31, 2018 
Amortizing intangible assets 

Brand 
Agent relationships 
Renewal rights 
Customer relations 
Trade names 
Value of business acquired 
Non-compete 
Total intangible assets 

Weighted -average 
Amortization (years)    

Gross Carrying 
Amount 

Accumulated 
Amortization 

Intangible Assets, 
net (1) 

8   
9   
14   
7   
8   
1   
1   

 $ 

 $ 

17,810   
15,500   
40,600   
870   
9,000   
25,400   
4,790   
113,970   

 $ 

 $ 

(3,319 ) 
(2,259 ) 
(2,932 ) 
(297 ) 
(1,308 ) 
(25,400 ) 
(2,920 ) 
(38,435 ) 

 $ 

 $ 

14,491   
13,241   
37,668   
573   
7,692   
—   
1,870   
75,535   

(1)  Excludes insurance license valued at $1.3 million and classified as an indefinite lived intangible which is subject to annual impairment testing and not 

amortized. 

December 31, 2017 
Amortizing intangible assets 

Brand 
Agent relationships 
Renewal rights 
Customer relations 
Trade names 
Value of business acquired 
Non-compete 
Total intangible assets 

Weighted -average 
Amortization (years)    

Gross Carrying 
Amount 

Accumulated 
Amortization 

Intangible Assets, 
net (1) 

14   
10   
15   
8   
10   
1   
2   

 $ 

 $ 

1,210   
15,500   
57,200   
870   
9,000   
25,400   
4,790   
113,970   

 $ 

 $ 

(195 ) 
(789 ) 
(2,162 ) 
(211 ) 
(408 ) 
(9,083 ) 
(811 ) 
(13,659 ) 

 $ 

 $ 

1,015   
14,711   
55,038   
659   
8,592   
16,317   
3,979   
100,311   

(1)  Excludes insurance license valued at $1.3 million and classified as an indefinite lived intangible which is subject to annual impairment testing and not 

amortized. 

Estimated annual pretax amortization of intangible assets for each of the next five years and thereafter is as follows (in 

thousands): 

2019 
2020 
2021 
2022 
2023 
Thereafter 

Year 

Amount 

$ 
$ 
$ 
$ 
$ 
$ 
$ 

8,208   
6,365   
6,351   
6,351   
6,351   
41,909   
75,535   

Amortization expense of intangible assets was $24.8 million and $6.2 million for the years ended December 31, 2018 and 2017, 

respectively.  

81 

 
 
  
  
  
  
  
  
  
  
  
     
  
  
     
  
  
     
  
  
  
  
   
   
   
  
   
   
   
  
   
   
   
  
   
   
   
  
   
   
   
  
   
   
   
    
  
 
 
  
  
  
  
  
  
  
  
  
     
  
  
     
  
  
     
  
  
  
  
   
   
   
  
   
   
   
  
   
   
   
  
   
   
   
  
   
   
   
  
   
   
   
    
  
 
 
  
  
  
  
  
  
  
  
  
  
Note 5. 

Earnings (Loss) Per Share 

The following table sets forth the computation of basic and diluted net income (loss) per share for the periods indicated: 

2018 

For the Year Ended December 31, 
2017 

2016 

Basic earnings (loss) per share: 

Net income (loss) attributable to common stockholders (000's) 
Weighted average shares outstanding 

Basic earnings (loss) per share: 

Diluted earnings (loss) per share: 

Net income (loss) attributable to common stockholders (000's) 
Weighted average shares outstanding 
Weighted average dilutive shares 
Total weighted average dilutive shares 

Diluted earnings (loss) per share: 

   $ 

   $ 

   $ 

   $ 

27,155   
25,941,253   
1.05   

27,155   
25,941,253   
154,621   
26,095,874   
1.04   

 $ 

 $ 

 $ 

 $ 

(1,119 ) 
26,798,465   
(0.04 ) 

(1,119 ) 
26,798,465   
—   
26,798,465   
(0.04 ) 

 $ 

 $ 

 $ 

 $ 

33,865   
29,632,171   
1.14   

33,865   
29,632,171   
2,178   
29,634,349   
1.14   

Due to the net loss for 2017, dilutive loss per share is the same as basic due to the antidilutive impact of the convertible debt and 

restricted stock under the if-converted method. The Company had 2,563,777, 8,424,598 and 2,049,923 of antidilutive shares for the 
three years ended December 31, 2018, 2017 and 2016, respectively. 

Note 6. 

Fair Value Measurements 

For the Company’s investments in U.S. government securities that do not have prices in active markets, agency securities, state 

and municipal governments, and corporate bonds, the Company obtains the fair values from its third-party valuation service and we 
evaluate the relevant inputs, assumptions, methodologies and conclusions associated with such valuations. The valuation service 
calculates prices for the Company’s investments in the aforementioned security types on a month-end basis by using several matrix-
pricing methodologies that incorporate inputs from various sources. The model the valuation service uses to price U.S. government 
securities and securities of states and municipalities incorporates inputs from active market makers and inter-dealer brokers. To price 
corporate bonds and agency securities, the valuation service calculates non-call yield spreads on all issuers, uses option-adjusted yield 
spreads to account for any early redemption features, then adds final spreads to the U.S. Treasury curve as of quarter end. The inputs 
the valuation service uses in their calculations are not quoted prices in active markets, but are observable inputs, and therefore 
represent Level 2 inputs. 

The following table presents information about the Company’s assets measured at fair value on a recurring basis. The Company 
assesses the levels for the investments at each measurement date, and transfers between levels are recognized on the actual date of the 
event or change in circumstances that caused the transfer in accordance with the Company’s accounting policy regarding the 
recognitions of transfers between levels of the fair value hierarchy. For the years ended December 31, 2018 and 2017, there were no 
transfers in or out of Level 1, 2, and 3. 

December 31, 2018 

Total 

Level 1 

Level 2 

Level 3 

Debt Securities Available-for-sale 

U.S. government and agency securities 
States, municipalities and political subdivisions 
Special revenue 
Industrial and miscellaneous 
Redeemable preferred stocks 

 $ 

 $ 

48,041   
59,289   
245,355   
152,457   
4,507   
509,649   

 $ 

 $ 

(in thousands) 

354   
—   
—   
—   
4,507   
4,861   

 $ 

 $ 

47,687   
59,289   
245,355   
152,457   
—   
504,788   

 $ 

 $ 

—   
—   
—   
—   
—   
—   

82 

 
  
  
  
  
  
  
  
  
  
  
  
     
  
       
  
       
  
  
     
   
   
  
     
   
   
   
   
   
     
   
   
   
   
   
     
   
   
     
   
   
     
   
   
 
 
  
  
  
  
  
  
  
  
  
  
  
  
      
  
      
  
      
  
      
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
 
December 31, 2017 

Total 

Level 1 

Level 2 

Level 3 

Debt Securities Available-for-sale 

U.S. government and agency securities 
States, municipalities and political subdivisions 
Special revenue 
Industrial and miscellaneous 
Redeemable preferred stocks 

 $ 

 $ 

38,880   
76,411   
267,677   
162,128   
4,700   
549,796   

 $ 

 $ 

(in thousands) 

359   
—   
—   
—   
—   
359   

 $ 

 $ 

38,521   
76,411   
267,677   
162,128   
4,700   
549,437   

 $ 

 $ 

—   
—   
—   
—   
—   
—   

Non-recurring fair value measurements 

Assets and liabilities that are measured at fair value on a non-recurring basis include intangible assets and goodwill which are 
recognized at fair value during the period in which an acquisition is completed, from updated estimates and assumptions during the 
measurement period, or when they are considered to be impaired. These non-recurring fair value measurements, primarily for 
intangible assets acquired, were based on Level 3 unobservable inputs. During 2018 and 2017 these non-recurring fair values inputs 
consisted of brand, agent relationships, renewal rights, customer relations, trade names, value of business acquired, non-compete and 
goodwill. In the event of an impairment, we determine the fair value of the goodwill and intangible assets using a combination of a 
discounted cash flow approach and market approaches, which contain significant unobservable inputs and therefore is considered a 
Level 3 fair value measurement. The unobservable inputs in the analysis generally include future cash flow projections and a discount 
rate. 

There were no non-recurring fair value adjustments to intangible assets and goodwill during 2018, 2017 and 2016. The 

measurement period may be up to one year from the acquisition date. We record any measurement period adjustments to the fair value 
of assets acquired and liabilities assumed, with the corresponding offset to goodwill.  

Note 7.   Other Comprehensive Income 

The following table is a summary of other comprehensive income (loss) and discloses the tax impact of each component of other 

comprehensive income for the years ended December 31, 2018, 2017 and 2016, respectively: 

2018 

For the Year Ended December 31, 
2017 

2016 

   Pre-tax       Tax 

After- 
tax 

Pre- 
tax 

      Tax 

(in thousands) 

After- 
tax 

      Pre-tax       Tax 

After- 
tax 

 $ (5,700 )   $ 2,281   

 $ (3,419 )   $ 5,688   

 $ (2,713 ) 

 $  2,975     $ (3,120 )   $ 2,561   

 $  (559 ) 

163       

(49 ) 
 $ (5,537 )   $ 2,232   

114        (564 )     

 $ (3,305 )   $ 5,124   

(457 ) 
 $ (3,170 ) 

 $ (1,021 )     (1,733 )      (693 ) 
 $  1,954     $ (4,853 )   $ 1,868   

 $ (2,426 ) 
 $ (2,985 ) 

Other comprehensive income 

Change in unrealized losses on investments, 
   net 
Reclassification adjustment of realized 
losses 
   (gains) included in net income 
Effect on other comprehensive income 

Note 8. 

Property and Equipment 

Property and equipment, net consists of the following at December 31, 2018 and 2017 (in thousands): 

Land 
Building 
Computer hardware and software 
Office furniture and equipment 
Tenant and leasehold improvements 
Vehicle fleet 

Total, at cost 

Less: accumulated depreciation and amortization 
Property and equipment, net 

83 

   December 31, 2018 

   December 31, 2017 

(In thousands) 

   $ 

   $ 

2,582      $ 
11,390        
4,901        
1,397        
4,477        
854        
25,601        
(7,603 )      
17,998      $ 

2,582   
12,148   
4,093   
759   
3,660   
815   
24,057   
(5,309 ) 
18,748   

 
  
  
  
  
  
  
  
  
  
  
  
      
  
      
  
      
  
      
  
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
  
 
 
  
  
  
  
  
     
     
  
  
  
  
     
  
  
  
  
  
  
  
  
   
       
   
   
       
   
   
   
   
       
       
   
   
   
   
   
 
  
  
  
  
  
  
  
     
     
     
     
     
     
     
Depreciation expense for the years ended December 31, 2018, 2017 and 2016 was $2.3 million, $1.6 million, $1.6 million, 
respectively. The Company’s real estate consists of 15 acres of land, five buildings with a gross area of 229,000 square feet and a 
parking garage.  

Expected annual rental income due under non-cancellable operating leases for our real estate properties is as follows (in 

thousands): 

Year 
January 1 to December 31, 2019 
January 1 to December 31, 2020 
January 1 to December 31, 2021 
January 1 to December 31, 2022 
January 1 to December 31, 2023 
Thereafter 

Amount 

   $ 

 $ 

2,698   
2,758   
2,818   
2,874   
1,902   
506   
13,556   

Note 9. 

Deferred Policy Acquisition Costs 

The Company defers certain income in connection with its quota share treaties, the ceded reinsurance commissions income, 

called deferred reinsurance ceding commissions (“DRCC”), which are deferred and earned over the terms of the reinsurance 
agreements. Ceding commission on quota share agreements call for provisional ceding rate, subject sliding scale adjustments based on 
the loss experience of the reinsurers. Adjustments are reflected in current operations. The Company allocates 75% of total ceding 
commission income to policy acquisition costs and 25% of total ceding commission income to general and administrative expense. 

Beginning balance of deferred ceding commission income 
Ceding commission deferred 
Less: ceding commission earned 

Ending balance of deferred ceding commission income 

For the Year Ended December 31, 
2017 
2018 

(In thousands) 

$ 

$ 

51,109      $ 
68,044        
(74,157 )      
44,996      $ 

57,808   
1,901   
(8,600 ) 
51,109   

For the year ended December 31, 2018 and 2017, the Company allocated ceding commission income of $55.0 million and $8.6 

million to policy acquisition costs and $18.1 million and $0 to general and administrative expense, respectively.  

The Company defers certain costs in connection with written policies, called deferred policy acquisition costs (“DPAC”), which 

are amortized over the effective period of the related insurance policies  

The Company anticipates that its DPAC costs will be fully recoverable in the near term. The table below depicts the activity 

with regard to DPAC for the years ended December 31, 2018 and 2017: 

Beginning Balance 

Policy acquisition costs deferred 
Amortization 
Ending Balance 

Note 10.  Reinsurance 

For the Year Ended December 31, 
2017 
2018 

(In thousands) 

$ 

$ 

41,678      $ 
171,007        
(139,630 )      
73,055      $ 

42,779   
82,791   
(83,892 ) 
41,678   

The Company’s reinsurance program is designed, utilizing the Company’s risk management methodology, to address its 
exposure to catastrophes or large non-catastrophic losses. The Company’s program provides reinsurance protection for catastrophes 
including hurricanes, tropical storms, tornadoes and winter storms. The Company’s reinsurance agreements are part of its catastrophe 
management strategy, which is intended to provide its stockholders an acceptable return on the risks assumed in its property business, 
and to reduce variability of earnings, while providing protection to the Company’s policyholders. 

84 

 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
  
 
2018 – 2019 Reinsurance Program 

In order to limit our potential exposure to catastrophic events, we purchase significant reinsurance from third party reinsurers 

and sponsor catastrophe bonds issued by Citrus Re. The catastrophe reinsurance may be on an excess of loss or quota share basis. We 
also purchase reinsurance for non-catastrophe losses on a quota share, per risk or facultative basis. Purchasing a sufficient amount of 
reinsurance to consider catastrophic losses from single or multiple events or significant non-catastrophe losses is an important part of 
our risk strategy, and premiums paid (or ceded) to reinsurers is one of our largest cost components. Reinsurance involves transferring, 
or “ceding”, a portion of the risk exposure on policies we write to another insurer, known as a reinsurer. To the extent that our 
reinsurers are unable to meet the obligations they assume under our reinsurance agreements, we remain liable for the entire insured 
loss. 

Our reinsurance agreements are prospective contracts. We record an asset, prepaid reinsurance premiums, and a liability, 
reinsurance payable, for the entire contract amount upon commencement of our new reinsurance agreements. We generally amortize 
our catastrophe reinsurance premiums over the 12-month contract period on a straight-line basis, which is June 1 through May 31. Our 
quota share reinsurance is amortized over the 12-month contract period and may be purchased on a calendar or fiscal year basis. 

In the event that we incur losses and loss adjustment expenses recoverable under our reinsurance program, we record amounts 

recoverable from our reinsurers on paid losses plus an estimate of amounts recoverable on unpaid losses. The estimate of amounts 
recoverable on unpaid losses is a function of our liability for unpaid losses associated with the reinsured policies; therefore, the 
amount changes in conjunction with any changes to our estimate of unpaid losses. As a result, a reasonable possibility exists that an 
estimated recovery may change significantly in the near term from the amounts included in our consolidated financial statements. 

Our insurance regulators require all insurance companies, like us, to have a certain amount of capital and reinsurance coverage 

in order to cover losses and loss adjustment expenses upon the occurrence of a catastrophic event. Our 2018-2019 reinsurance 
program provides reinsurance in excess of our state regulator requirements, which are based on the probable maximum loss that we 
would incur from an individual catastrophic event estimated to occur once in every 100 years based on our portfolio of insured risks. 
The nature, severity and location of the event giving rise to such a probable maximum loss differs for each insurer depending on the 
insurer’s portfolio of insured risks, including, among other things, the geographic concentration of insured value within such portfolio. 
As a result, a particular catastrophic event could be a one-in-100-year loss event for one insurance company while having a greater or 
lesser probability of occurrence for another insurance company. We also purchase reinsurance coverage to protect against the potential 
for multiple catastrophic events occurring in the same year. We share portions of our reinsurance program coverage among our 
insurance company affiliates. 

Catastrophe Excess of Loss Reinsurance 

Effective June 1, 2018, we entered into catastrophe excess of loss reinsurance agreements covering Heritage P&C, Zephyr and 
NBIC. The catastrophe reinsurance programs are allocated amongst traditional reinsurers, catastrophe bonds issued by Citrus Re Ltd., 
a Bermuda special purpose insurer formed in 2014 (“Citrus Re”) and the Florida Hurricane Catastrophe Fund (“FHCF”). The FHCF 
covers Florida risks only and we participate at 45%. Citrus Re, which provides fully collateralized multi-year coverage, covers 
catastrophe losses incurred by Heritage P&C only through the 2016 Class D and 2017-1 Notes, and covers catastrophe losses incurred 
by Heritage P&C, Zephyr and NBIC through the 2016 Class E Note. Our third-party reinsurers are either rated “A- “or higher by A.M. 
Best or S&P or are fully collateralized, to reduce credit risk. 

The reinsurance program, which is segmented into layers of coverage, protects the Company for excess property catastrophe losses 
and loss adjustment expenses. The 2018-2019 reinsurance program provides first event coverage up to $1.6 billion for Heritage P&C, 
first event coverage up to $801 million for Zephyr, and first event coverage up to $1.0 billion for NBIC. Our first event retention for 
each insurance company subsidiary follows: Heritage P&C - $20.0 million; Zephyr - $20.0 million; NBIC – $12.8 million. Our second 
and third event retentions for each insurance company subsidiary follows: Heritage P&C - $16.0 million; Zephyr - $16 million; NBIC 
– $8.8 million.  

Our program was placed on a cascading basis which provides greater horizontal protection in a multiple small events scenario 

and features additional coverage enhancements. This coverage exceeds the requirements established by the Companies’ rating agency, 
Demotech, Inc., the Florida Office of Insurance Regulation, the Hawaii Insurance Division, and the Rhode Island Department of 
Business Regulation.  For the twelve months ending May 31, 2019, no single uncollateralized private reinsurer represented more than 
10% of the overall limit purchased from our total reinsurance coverage.  

We are responsible for all losses and loss adjustment expenses in excess of our reinsurance program. For second or subsequent 

catastrophic events, our total available coverage depends on the magnitude of the first event, as we may have coverage remaining from 
layers that were not previously fully exhausted. An aggregate of $3.4 billion of limit purchased in 2018 includes reinstatement through 

85 

 
the purchase of reinsurance reinstatement premium. In total, we have purchased $3.5 billion of potential reinsurance coverage, 
including our retention, for multiple catastrophic events. Our ability to access this coverage, however, will be subject to the severity 
and frequency of such events. 

The Company's estimated net cost for the 2018-2019 catastrophe reinsurance programs is approximately $252.0 million. 

Gross Quota Share Reinsurance 

NBIC purchased an 8% gross quota share reinsurance treaty effective June 1, 2018 which provides ground up loss recoveries of 

up to $1.0 billion.  Prior to this treaty, NBIC’s gross quota share treaty was 18.75%. 

Net Quota Share Reinsurance 

NBIC’s Net Quota Share coverage is proportional reinsurance for which certain of our other reinsurance inures to the quota 

share (property catastrophe excess of loss and reinstatement premium protection and the second layer of the general excess of loss.) 
An occurrence limit of $20.0 million for catastrophe losses is in effect on the quota share, subject to certain aggregate loss limits that 
vary by reinsurer. The amount and rate of reinsurance commissions slide, within a prescribed minimum and maximum, depending on 
loss performance. NBIC ceded 49.5% of net premiums and losses during 2018 to the Net Quota Share and 8% of the 2017 Net Quota 
Share was runoff. The Net Quota Share program was renewed on December 31, 2018 ceding 52.0% of the net premiums and losses 
and 10% of the prior year quota share will runoff. 

Aggregate Coverage Heritage P&C and Zephyr 

$1.1 billion of limit is structured on an aggregate basis (Top and Aggregate, Layer 1, Layer 2, Layer 3, Layer 4, Stub layers, 
Multi-Zonal, 2017-1 Notes and 2016 Class E Notes). To the extent that this coverage is not fully exhausted in the first catastrophic 
event, it provides coverage commencing at its reduced retention for second and subsequent events where underlying coverage has 
been previously exhausted. The Company paid a reinsurance reinstatement premium for $669.0 million of this coverage, which can be 
reinstated one time. Layers (with exception to FHCF and 2016 Class D Notes) are “net” of a $40.0 million attachment point. Layers 
inure to the subsequent layers if the aggregate limit of the preceding layer(s) is exhausted, and the subsequent layer cascades down in 
its place. 

NBIC placed 42.50% of an aggregate contract, which covers all catastrophe losses excluding named storms, on May 31, 2018, 

expiring December 31, 2018. The limit on the contract is $20.0 million, retention of $3.0 million and franchise deductible of $1.5 
million. 

NBIC placed 92.00% of an occurrence contract, which covers all catastrophe losses excluding named storms, on May 31, 2018, 

expiring December 31, 2018. The limit on the contract is $20.0 million with a retention of $20.0 million. 

NBIC placed 40.00% of an aggregate contract, which covers all catastrophe losses excluding named storms, on December 31, 
2018, expiring May 31, 2019. The limit on the contract is $20.0 million, retention of $20.0 million and franchise deductible of $1.0 
million. 

NBIC placed 100.00% of an occurrence contract, which covers all catastrophe losses excluding named storms, on December 31, 
2018, expiring December 31, 2019. The limit on the contract is $20.0 million with a retention of $20.0 million and has 1 reinstatement 
available.  

Per Risk Coverage    

The Company also purchased property per risk coverage for losses and loss adjustment expenses in excess of $1.0 million per 

claim. The limit recovered for an individual loss is $9.0 million and total limit for all losses is $27.0 million. There are two 
reinstatements available with additional premium due based on the amount of the layer exhausted. In addition, the Company 
purchased facultative reinsurance in excess of $10.0 million for any commercial properties it insured where the total insured value 
exceeded $10.0 million.  

86 

 
General Excess of Loss 

NBIC’s general excess of loss reinsurance protects NBIC from single risk losses, both property and casualty. The casualty 

coverage provided by this contract also responds on a “Clash” basis, meaning that multiple policies involved in a single loss 
occurrence can be aggregated into one loss and applied to the reinsurance contract. The coverage is in two layers in excess of NBIC’s 
retention of the first $300,000 of loss. The first layer is $450,000 excess $300,000 and the second layer is $2.75 million excess 
$750,000 (Casualty second layer is $1.25 million excess $750,000). Both layers are 92% placed with the gross quota share providing 
the additional 8% coverage.  

Semi-Automatic Facultative Excess of Loss 

NBIC’s automatic property facultative reinsurance protects NBIC from single risk losses, for property risks with a total insured 

value excess of $3.5 million subject to a limit of $3.75 million. 

2017 – 2018 Reinsurance Program 

Heritage P&C and Zephyr Program 

The Company placed its reinsurance program for the period from June 1, 2017 through May 31, 2018 during the second quarter 
of 2017. This reinsurance program incorporates the catastrophe risk of our two insurance subsidiaries, Heritage P&C, a Florida based 
insurer writing property insurance in multiple states, and Zephyr, a Hawaii based insurer. The programs are allocated amongst 
traditional reinsurers, catastrophe bonds issued by Citrus Re Ltd., a Bermuda special purpose insurer formed in 2014 (“Citrus Re”), 
and the Florida Hurricane Catastrophe Fund (“FHCF”). Coverage is specific to each insurer unless otherwise noted. The 2017-2018 
reinsurance program provides, including retention, first event coverage up to $1.75 billion in Florida, first event coverage up to $731 
million in Hawaii, and multiple event coverage up to $2.6 billion. This coverage exceeds the requirements established by the 
Company’s rating agency, Demotech, Inc., the Florida Office of Insurance Regulation, and the Hawaii Insurance Division. For the 
twelve months ending May 31, 2018, no single uncollateralized private reinsurer represented more than 10% of the overall limit 
purchased from our total reinsurance coverage.  

The reinsurance program, which is segmented into layers of coverage, protects the Company for excess property catastrophe losses 

and loss adjustment expenses. The Company’s 2017-2018 reinsurance program incorporates the mandatory coverage required by law to 
be placed with FHCF, which is available only for Florida catastrophe risk. For the 2017 hurricane season, the Company maintained the 
prior year selected participation percentage in the FHCF at 45%. The Company also purchased private reinsurance below and alongside 
the FHCF layer, as well as aggregate reinsurance coverage. The Company is not utilizing its captive, Osprey, for any catastrophe risk for 
the 2017 hurricane season. The Company has a primary retention of the first $20 million of losses and loss adjustment expenses. 
Additionally, the December 1, 2016 treaty between Heritage P&C and Osprey was commuted effective June 1, 2017. 

Heritage P&C provides property insurance coverage for states other than Hawaii. The following describes the various layers of 

its June 1, 2017 to May 31, 2018 reinsurance program: 

(cid:0)  Heritage P&C’s Retention. If a first catastrophic event strikes a Heritage P&C risk, its primary retention is the first $20 
million ($15 million plus $5 million co-participation on the Top and Aggregate layer described below) of losses and loss 
adjustment expenses. If a second catastrophic event strikes a Heritage P&C risk, its primary retention decreases to $16 
million and the remainder of the losses are ceded to third parties. In a first event exceeding approximately $878 million, 
there is an additional co-participation of 20% subject to a maximum co-participation of $727,000. Assuming a 1-100yr 1st 
event, a second event exceeding approximately $420 million, results in an additional Company co-participation of 11.5% 
subject to a maximum co-participation of $36 million. Heritage P&C has a $16 million (including 20% co-participation) 
primary retention after a 1-100 yr. 1st event for events beyond the second catastrophic event.  

(cid:0) 

(cid:0) 

Shared Layers. Immediately above the retention, the Company has purchased $372 million of reinsurance from third party 
reinsurers. This coverage includes the following layers: Top and Aggregate layer, Underlying layer, Layer 1, Layer 2 and 
a private sliver alongside those layers. Through the payment of a reinstatement premium, Heritage P&C and Zephyr are 
able to reinstate $352 million of this reinsurance one time. There is $20 million of shared coverage subject to a seasonal 
aggregate of $68 million. 

FHCF Layer. Heritage P&C’s FHCF program provides coverage for Florida events only and includes an estimated 
maximum provisional limit of 45% of $1.3 billion, in excess of its retention of $414 million. The limit and retention of the 
FHCF coverage is subject to upward or downward adjustment based on, among other things, submitted exposures to 
FHCF by all participants. Heritage P&C has purchased coverage alongside from third party reinsurers and through 
reinsurance agreements with Citrus Re. To the extent the FHCF coverage is adjusted, this private reinsurance with third 
party reinsurers and Citrus Re will adjust to fill in any gaps in coverage up to the reinsurers’ aggregate limits for this 
layer. The FHCF coverage cannot be reinstated once exhausted, but it does provide coverage for multiple events. 

87 

 
(cid:0) 

(cid:0) 

(cid:0) 

(cid:0) 

Layers alongside the FHCF. The Heritage P&C reinsurance program includes third party layers alongside the FHCF. 
These include 2015 B and 2015 C series catastrophe bonds, 2016 D and 2016 E catastrophe bonds and 2017-2 catastrophe 
bonds issued by Citrus Re, which total $412.5 million of coverage, as discussed below, as well as a traditional reinsurance 
layer providing $5 million of coverage.  

2017-2 Notes: During May 2017, Heritage P&C entered into a catastrophe reinsurance agreement with Citrus Re. The 
agreements provide for three years of coverage from catastrophic losses caused by named storms, including hurricanes, 
beginning on June 1, 2017. Heritage P&C pays a periodic premium to Citrus Re during this three-year risk period. Citrus 
Re issued an aggregate of $35 million of principal-at-risk variable notes due March 2020 to fund the reinsurance trust 
account and its obligations to Heritage P&C for $35 million of coverage under the reinsurance agreements. The limit of 
coverage is fully collateralized by a reinsurance trust account for the benefit of Heritage P&C. The maturity date of the 
notes may be extended up to two additional years to satisfy claims for catastrophic events occurring during the three-year 
term of the reinsurance agreements. 

2016 Class D and E Notes: During February 2016, Heritage P&C and Zephyr entered into two catastrophe reinsurance 
agreements with Citrus Re. The agreements provide for three years of coverage from catastrophic losses caused by named 
storms, including hurricanes, beginning on June 1, 2016. For the 2017 hurricane seasons these notes provide coverage 
only to Heritage P&C who pays a periodic premium to Citrus Re during this three-year risk period. Citrus Re issued an 
aggregate of $250 million of principal-at-risk variable notes due February 2019 to fund the reinsurance trust account and 
its obligations to Heritage P&C under the reinsurance agreements. The Class D notes provide $150 million of coverage 
and the Class E notes provide $100 million of coverage. The Class D and Class E notes provide reinsurance coverage for a 
sliver of the catastrophe coverage that had previously been provided by the FHCF. The limit of coverage is fully 
collateralized by a reinsurance trust account for the benefit of Heritage P&C. The maturity date of the notes may be 
extended up to two additional years to satisfy claims for catastrophic events occurring during the three-year term of the 
reinsurance agreements. 

2015 Class B and C Notes: During April 2015, Heritage P&C entered into catastrophe reinsurance agreements with Citrus 
Re. The agreements provide for three years of coverage from catastrophic losses caused by named storms, including 
hurricanes, beginning on June 1, 2015. Heritage P&C pays a periodic premium to Citrus Re during this three-year risk 
period. Citrus Re issued principal-at-risk variable notes due April 2018 to fund the reinsurance trust account and its 
obligations to Heritage P&C under the reinsurance agreements. The Class B notes provide $97.5 million of coverage, and 
the Class C notes provide $30 million of coverage. The Class B and Class C notes provide reinsurance coverage for a 
sliver of the catastrophe coverage that had previously been provided by the FHCF. The limit of coverage is fully 
collateralized by a reinsurance trust account for the benefit of Heritage P&C. The maturity date of the notes may be 
extended up to two additional years to satisfy claims for catastrophic events occurring during the three-year term of the 
reinsurance agreements. 

Layers above the FHCF - Florida program 

(cid:0) 

(cid:0) 

2017-1 Notes: During March 2017, Heritage P&C entered into catastrophe reinsurance agreements with Citrus Re. The 
agreements provide for three-years of coverage from catastrophic losses caused by named storms, including hurricanes, 
beginning on June 1, 2017. Heritage P&C pays a periodic premium to Citrus Re during this three-year risk period. Citrus 
Re issued principal-at-risk variable notes due March 2020 to fund the reinsurance trust account and its obligations to 
Heritage P&C under the reinsurance agreements. The notes provide $125 million of coverage for a layer above the FHCF. 
The limit of coverage is fully collateralized by a reinsurance trust account for the benefit of Heritage P&C. The maturity 
date of the notes may be extended up to two additional years to satisfy claims for catastrophic events occurring during the 
three-year term of the reinsurance agreements.  

2015 Class A Notes: During April 2015, Heritage P&C entered into catastrophe reinsurance agreements with Citrus Re. 
The agreements provide for three-years of coverage from catastrophic losses caused by named storms, including 
hurricanes, beginning on June 1, 2015. Heritage P&C pays a periodic premium to Citrus Re during this three-year risk 
period. Citrus Re issued principal-at-risk variable notes due April 2018 to fund the reinsurance trust account and its 
obligations to Heritage P&C under the reinsurance agreements. The Class A notes provide $150 million of coverage for a 
layer above the FHCF. The limit of coverage is fully collateralized by a reinsurance trust account for the benefit of 
Heritage P&C. The maturity date of the notes may be extended up to two additional years to satisfy claims for 
catastrophic events occurring during the three-year term of the reinsurance agreements.  

(cid:0)  Multi-Zonal Layers. The Company purchased additional layers which provide coverage for Heritage P&C for a second 

event and both first and second event coverage for Hawaii. The first event coverage for Hawaii is a counterpart to the 
multi-state catastrophe bond layers and FHCF layer. There is a total of $254 million of reinsurance coverage purchased on 
this basis, which the Company is able to reinstate one time through the payment of a reinsurance reinstatement premium.  

88 

 
(cid:0) 

Aggregate Coverage. In addition to what is described above, much of the reinsurance is structured in a way to provide 
aggregate coverage. $984 million of limit is structured on this basis (Top and Aggregate, Underlying, Layer 1, Layer 2, 
Private layers, Multi-Zonal, 2017-1 Notes, 2017-2 Notes, and 2015 Class A Notes). To the extent that this coverage is not 
fully exhausted in the first catastrophic event, it provides coverage commencing at its reduced retention for second and 
subsequent events where underlying coverage has been previously exhausted The Company paid a reinsurance 
reinstatement premium for $606 million of this coverage, which can be a reinstated one time. Layers (with exception to 
FHCF, 2016 Class D & E Notes, and 2015 Class B & C Notes) are “net” of a $40 million attachment point. Layers inure 
to the subsequent layers if the aggregate limit of the preceding layer(s) is exhausted, and the subsequent layer cascades 
down in its place.  

Zephyr provides property insurance coverage for Hawaii. The various layers of its 2017-2018 reinsurance program area as 

follows: 

(cid:0) 

Zephyr’s Retention. If a first catastrophic event strikes Hawaii, Zephyr has a primary retention of the first $20 million 
($15 million plus $5 million co-participation on the Top and Aggregate layer) of losses and loss adjustment expenses. If a 
second event strikes Hawaii, Zephyr’s primary retention decreases to $16 million and the remainder of losses are ceded to 
third parties. In a first event exceeding approximately $386 million, there is an additional co-participation of 3.8% subject 
to a maximum co-participation of $12 million. Assuming a 1-100-year event, a second event exceeding approximately 
$386 million results in an additional co-participation of 117.7%, subject to a maximum co-participation of $56 million. 
Zephyr has a $16 million primary retention for events beyond the second catastrophic event.  

(cid:0) 

Shared Layers above retention. Immediately above the retention, the Company has purchased $372 million of reinsurance 
from third party reinsurers. This coverage includes the following layers: Top and Aggregate layer, Underlying layer, 
Layer 1, Layer 2 and a private sliver alongside those layers. Through the payment of a reinsurance reinstatement 
premium, Heritage P&C and Zephyr are able to reinstate $352 million of this reinsurance one time. There is $20 million 
of shared coverage subject to a seasonal aggregate of $68 million. 

(cid:0)  Multi-Zonal Layers. The Company purchased additional layers which provide coverage for Florida for a second event and 
both first and second event coverage for Hawaii. The first event coverage for Hawaii is a counterpart to the multi-state 
catastrophe bond layers and FHCF layer. There is a total of $302 million of reinsurance coverage purchased on this basis, 
of which $254 million can be reinstated through the payment of reinsurance restatement premium. The multi-zonal 
occurrence layer provides first and second event coverage of $254 million for Hawaii and second event coverage of $254 
million for Florida. A Top and Aggregate multi-zonal layer provides first event coverage of $48 million for Hawaii and 
second or subsequent event coverage of $48 million for Florida.  

(cid:0) 

(cid:0) 

Top Hawaii only layer. Zephyr has an additional layer purchased from third party reinsurers which provides $26 million 
of coverage for Hawaii only losses. This layer has one free reinstatement. 

Aggregate Coverage. In addition to what is described above, much of the reinsurance is structured in a way to provide 
aggregate coverage. An aggregate of $700 million of limit is structured on this basis (Top and Aggregate, Underlying, 
Layer 1, Layer 2, Private Layers, Multi-Zonal, Hawaii Only). To the extent that this coverage is not fully exhausted in the 
first catastrophic event, it provides coverage commencing at its reduced retention for second and subsequent events where 
underlying coverage has been previously exhausted. $632 million can be reinstated through the payment of a reinsurance 
premium.  

For a first catastrophic event striking Florida, our reinsurance program provides coverage up to $1.75 billion of losses and loss 

adjustment expenses, including our retention, and we are responsible for all losses and loss adjustment expenses in excess of such 
amount. For a first catastrophic event striking Hawaii, our reinsurance program provides coverage up to $731 million of losses and 
loss adjustment expenses, including our retention, and we are responsible for all losses and loss adjustment expenses in excess of such 
amount. For subsequent catastrophic events, our total available coverage depends on the magnitude of the first event, as we may have 
coverage remaining from layers that were not previously fully exhausted. An aggregate of $632 million of limit purchased in 2017 
includes reinstatement through the purchase of reinsurance reinstated premium. In total, we have purchased $2.6 billion of potential 
reinsurance coverage, including our retention, for multiple catastrophic events. Our ability to access this coverage, however, will be 
subject to the severity and frequency of such events. Hurricane losses in states other than Hawaii would be covered under the Heritage 
P&C program with the exception of the FHCF coverage and the series 2015, 2016 and 2017 catastrophe bonds. Management deemed 
this reinsurance protection to be sufficient given the level of catastrophe exposure in 2017 for Alabama, Georgia, North Carolina and 
South Carolina. In placing our 2017-2018 reinsurance program, we sought to capitalize on favorable reinsurance pricing and mitigate 
uncertainty surrounding the future cost of our reinsurance by negotiating multi-year arrangements. The $687.5 million of aggregate 
coverage we have purchased from Citrus Re Ltd, which includes the 2015 Class A, B, and C notes, the 2016 Class D & E notes, and 
the 2017 Series notes extends $277.5 million of coverage until May 2018, $250 million of coverage for two-year period and $160 
million of coverage for a three-year period. To the extent coverage is all or partially exhausted before the end of three years, it cannot 
be reinstated. In the aggregate, multi-year coverage from Citrus Re Ltd accounts for approximately 26% of our purchases of private 
reinsurance for the 2017 hurricane season. The terms of each of the multi-year coverage arrangements described above are subject to 
adjustment depending on, among other things, the size and composition of our portfolio of insured risks in future periods. 

89 

 
Per Risk Coverage: The Company also purchased property per risk coverage for losses and loss adjustment expenses in excess 
of $1 million per claim. The limit recovered for an individual loss is $9 million and total limit for all losses is $27 million. There are 
two reinstatements available with additional premium due based on the amount of the layer exhausted. In addition, the Company 
purchased facultative reinsurance in excess of $10 million for any commercial properties it insured where the total insured value 
exceeded $10 million.  

NBIC Program 

NBIC, our insurance subsidiary located in Rhode Island, provides property insurance coverage in the states of Connecticut, 

Massachusetts, New Jersey, New York and Rhode Island. NBIC’s catastrophe reinsurance program provides coverage for loss 
occurrences up to $1 billion (1:100-year event) on the first event and includes automatic reinstatement protection. The program 
includes coverage for catastrophic events such as severe winter storms, hurricanes and tornadoes. During 2017, NBIC’s net retention 
for a catastrophic event of up to $1.0 billion is $1.3 million. NBIC’s reinsurance program also covers non-catastrophic losses. A 
summary of NBIC’s combined reinsurance protection follows. The reinsurance program is placed with strong participation from 
leading reinsurers across global markets with no one reinsurer exceeding 10%. The reinsurance partners are all rated A- to A+ by 
Standard and Poor’s.  

Property Catastrophe Excess of Loss 

NBIC’s property catastrophe program protects NBIC from the aggregation of losses in a single occurrence.  Reinstatement 

provisions (one reinstatement at 100% of premium) on the first three layers and a portion of the fourth layer provides protection for 
NBIC from a second catastrophic event. The program is 81.25% placed, with the remaining 18.75% of catastrophe protection coming 
from NBIC’s gross quota share contract. NBIC’s net retention of $20 million is further reduced with a net quota share reinsurance 
contract described below. 

Reinstatement Premium Protection 

NBIC’s Reinstatement Premium Protection locks in the cost of a potential reinstatement premium charge that would occur 
should an event trigger catastrophe reinsurance. NBIC buys reinstatement premium protection for the first three layers and a portion of 
the fourth catastrophe excess of loss layers.   

Aggregate Contract 

For the year ended December 31, 2017, NBIC had 25% of an Aggregate contract, in two sections: 

• 
• 

Section 1: $20 million excess $21.5 million in the aggregate for all catastrophe losses excluding named tropical storms. 
Section 2: $12 million excess $8 million for named tropical storm losses. 

NBIC placed 25% of an aggregate contract on December 31, 2017, expiring May 31, 2018.  The limit on the contract is $13.5 

million, retention of $18.5 million and franchise deductible of $1.0 million. 

Gross Quota Share 

NBIC purchased an 18.75% gross account quota share reinsurance treaty which provides ground up loss recoveries of up to $1 

billion.     

Net Lines Quota Share 

NBIC’s net lines quota share is proportional reinsurance for which certain of our other reinsurance inures to the quota share 
(property catastrophe excess of loss and reinstatement premium protection and the second layer of the general excess of loss.)  An 
occurrence limit of $20 million for catastrophe losses is in effect on the quota share, subject to certain aggregate loss limits that vary 
by reinsurer. The amount and rate of reinsurance commissions slide, within a prescribed minimum and maximum, depending on loss 
performance. NBIC ceded 60% of net premiums and losses during 2017 to the Net Quota Share. The net quota share program was 
renewed on December 31, 2017 ceding 49.5% of the net premiums and losses and 8% of the prior year quota share will runoff.    

90 

 
 
General Excess of Loss 

NBIC’s general excess of loss reinsurance protects NBIC from single risk losses, both property and casualty.  The casualty 

coverage provided by this contract also responds on a “Clash” basis, meaning that multiple policies involved in a single loss 
occurrence can be aggregated into one loss and applied to the reinsurance contract. The coverage is in two layers in excess of NBIC’s 
retention of the first $300,000 of loss. The first layer is $450,000 excess $300,000 and the second layer is $2.75 million excess 
$750,000 (Casualty second layer is $1.25 million excess $750,000).  Both layers are 81.25% placed with the gross quota share 
providing the additional 18.75% coverage. 

Semi-Automatic Facultative Excess of Loss 

NBIC’s automatic property facultative reinsurance protects NBIC from single risk losses, for property risks with a total insured 

value excess of $3.5 million subject to a limit of $2.5 million.   

Product specific reinsurance for Umbrella and Home Systems Protection 

NBIC’s umbrella facultative program protects NBIC’s Umbrella Liability business through the quota share reinsurance contract. 
NBIC has limits of liability of up to $1 million with 90% quota share, subject to an additional limit of liability of up to $4 million with 
100% quota share. The home system protection (HSP) product is designed to protect customers from sudden and accidental 
mechanical breakdowns to furnaces, boilers, HVAC systems, home entertainment systems, pool heating and filtering equipment, and 
other mechanical systems that are not covered by standard homeowners’ insurance policies. The coverage is included in NBIC’s base 
policy and is 100% reinsured through Hartford Steam Boiler.  

Property Per Risk Coverage 

The Company also purchased property per risk coverage for losses and loss adjustment expenses in excess of $1 million per 
claim. The limit recovered for an individual loss is $9 million and total limit for all losses is $27 million. There are two reinstatements 
available with additional premium due based on the amount of the layer exhausted. In addition, the Company purchased facultative 
reinsurance in excess of $10 million for any commercial properties it insured that the total insured value exceeded $10 million. 

The Company’s reinsurance arrangements had the following effect on certain items in the Consolidated Statement of Income for 

the year ended December 31, 2018: 

For the Year Ended December 31, 2018 

Premiums Written 

Premiums Earned 

(in thousands) 

$ 

$ 

923,349      
(477,451 )   
445,898      

$ 

$ 

926,326      
(472,144 )   
454,182      

$ 

$ 

Losses and Loss 
Adjustment Expenses 

855,780   
(618,355 ) 
237,425   

Direct 
Ceded 
Net 

Note 11.  Reserve For Unpaid Losses 

The Company determines the reserve for unpaid losses on an individual-case basis for all incidents reported. The liability also 
includes amounts which are commonly referred to as incurred but not reported, or “IBNR”, claims as of the balance sheet date. We 
estimate our IBNR reserves by projecting our ultimate losses using industry accepted actuarial methods and then deducting actual loss 
payments and case reserves from the projected ultimate losses. 

91 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
The table below summarizes the activity related to the Company’s reserve for unpaid losses: 

Balance, beginning of period 
Less: reinsurance recoverable on unpaid losses 

Net balance, beginning of period 

Incurred related to: 
Current year 
Prior years 

Total incurred 

Paid related to: 
Current year 
Prior years 

Total paid 

Total unpaid claims assumed from acquisitions 
Net balance, end of period 
Plus: reinsurance recoverable on unpaid losses 
Balance, end of period 

2018 

For the Year Ended December 31, 
2017 

2016 

   $ 

   $ 

470,083      $ 
315,353        
154,730        

224,080        
13,345        
237,425        

104,368        
105,935        
210,303        
—        
181,852        
250,507        
432,359      $ 

140,137      $ 
589        
139,548        

188,914        
12,567        
201,481        

114,344        
107,479        
221,823        
35,524        
154,730        
315,353        
470,083      $ 

83,722   
—   
83,722   

220,071   
18,791   
238,862   

120,626   
62,407   
183,033   
—   
139,551   
586   
140,137   

The Company writes insurance in the coastal states of Alabama, Connecticut, Florida, Georgia, Hawaii, Massachusetts, New 

Jersey, New York, North Carolina, Rhode Island and South Carolina, which could be exposed to hurricanes or other natural 
catastrophes. Although the occurrence of a major catastrophe could have a significant effect on our monthly or quarterly results, such 
an event is unlikely to be so material as to disrupt our overall normal operations. However, the Company is unable to predict the 
frequency or severity of any such events that may occur in the near term or thereafter. The Company believes that the reserve for 
unpaid losses reasonably represents the amount necessary to pay all claims and related expenses which may arise from incidents that 
have occurred as of the balance sheet date. 

The reserve for unpaid losses is the estimate of amounts necessary to settle all reported and unreported incurred claims for the 

ultimate cost of insured losses, based upon the facts of each case and the Company’s experience with similar cases. Estimated amounts 
of salvage and subrogation are deducted from the reserve for claims and claims expense. The establishment of appropriate reserves, 
including reserves for catastrophe losses, is an inherently uncertain and complex process. Reserve estimates are primarily derived 
using an actuarial estimation process in which historical loss patterns are applied to actual paid losses and reported losses (paid losses 
plus individual case reserves established by claim adjusters) for an accident or report year to create an estimate of how losses are 
likely to develop over time. Development factors are calculated quarterly and periodically throughout the year for data elements such 
as claims reported and settled, paid losses, and paid losses combined with case reserves. The historical development patterns for these 
data elements are used as the assumptions to calculate reserve estimates, including the reserves for reported and unreported claims. 
Reserve estimates are regularly reviewed and updated, using the most current information available. Any resulting re-estimates are 
reflected in current results of operations. 

The Company’s losses incurred for the years ended December 31, 2018 and 2017 reflect prior year development of $13.3 
million and $12.6 million, respectively, associated with management’s best estimate of the actuarial loss and LAE reserves with 
consideration given to Company specific historical loss experience. While a portion of the 2018 development includes additional 
retention for hurricane losses, the majority of the 2018 loss development related to personal lines litigated and AOB claims from 2016 
and 2017 accident years. Development in 2017 included $6.5 million for hurricane claims and strengthening of reserves for personal 
lines non-hurricane losses. Most of the unfavorable emergence recorded in 2016 came from the second, third and fourth quarters of 
2015, primarily related to claims involving litigation and claims that were represented by attorneys and AOB.  Management 
strengthened reserves for the 2018 accident year. 

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The following is information about incurred and paid claims development as of December 31, 2018, net of reinsurance, as well 

as cumulative claim frequency and the total of incurred-but-not-reported liabilities plus expected development on reported claims 
included within the net incurred claims amounts.  

Incurred Loss and Allocated Loss Adjustment Expenses, Net of Reinsurance 
(in thousands, except number of claims) 

Unaudited           

Accident year 

2012 & prior 
2013 
2014 
2015 
2016 
2017 
2018 

Accident year 

2012 & prior 
2013 
2014 
2015 
2016 
2017 
2018 

2012 & 
prior 

2013 

2014 

2015 

  $ 102,723     $ 105,765     $ 107,842     $ 106,493     $ 106,331     $ 106,654     $  106,446     $ 
62,378       
       118,991       114,899       113,847       114,984        115,838       
       179,255       197,744       203,792        205,164       

        61,157        61,483        62,969        62,166        62,354       

2016 

2017 

2018 

Net IBNR 
Reserves      

Reported 
Claims    
56        53,348   
488        13,085   
1,731        18,430   
5,941        25,952   
       237,207       242,611        250,990        10,844        27,245   
       189,163        195,240        18,243        66,739   
        199,565        88,792        28,939   

Cumulative Paid Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance 

Total     

Total     $ 1,135,621     $ 126,095          

2012 & 
prior 
   $  92,909   

2013 
 $  101,323   
35,771   

2014 
 $  102,750   
    50,716   
    68,732   

Unaudited            

2015 
 $  104,093   
    55,589   
    95,076   
    103,918   

2016 
 $  104,362   
    57,647   
    101,456   
    162,654   
    132,679   

2017 
 $  105,053   
    59,395   
    108,509   
    181,672   
    211,512   
    103,148   

Total   

2018 

 $  105,875         
    60,581         
    112,518         
    192,967         
    233,540         
    169,743         
    84,552         
 $  959,776         

Reconciliation of Reserve Balances to Liability for Unpaid Loss and Loss Adjustment Expenses 

Unpaid Loss and Allocated Loss Adjustment Expense, Net of Reinsurance 
Ceded Unpaid Loss and Allocated Loss Adjustment Expense 
Unpaid Unallocated Loss Adjustment Expense 
Unpaid losses and loss adjustment expenses 

 $ 

 $ 

175,845   
250,507   
6,007   
432,359   

Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance as of December 31, 2018 (Unaudited) 

Percentage 

   Year - 1    
57% 

   Year - 2 

29% 

   Year - 3    
5% 

   Year - 4    
3% 

   Year - 5    
3% 

  Thereafter         

3% 

Note 12.  Long-Term Debt 
Senior Secured Notes 

In December 15, 2016, the Company issued $79.5 million of Senior Secured Notes (“Secured Notes”) bearing interest at the 
three-month LIBOR plus 8.75% per annum. Interest is accrued monthly and paid quarterly. During the year ended December 31, 2018 
and 2017, the Company made interest payments of approximately $8.8 million and $8 million, respectively. On December 14, 2018, 
the Company prepaid the Secured Notes in aggregate of $84.1 million in principal and unpaid accrued interest. The Company 
recorded in aggregate $7.2 million in other non-operating losses for a prepayment penalty and the net loss from the prepayment of the 
note. 

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Convertible Senior Notes 

In August 2017 and September 2017, the Company issued in aggregate $136.8 million of 5.875% Convertible Senior Notes 

(“Convertible Notes”) maturing on August 1, 2037, unless earlier repurchased, redeemed or converted. The Convertible Notes were 
issued in a private placement transaction pursuant to Rule 144A under the Securities Act, as amended. The Convertible Notes are 
senior unsecured obligations of the Company that will rank senior in right of payment to the Company’s future indebtedness that is 
expressly subordinated in right of payment to the Convertible Notes; equal in right of payment to the Company’s unsecured 
indebtedness that is not so subordinated; effectively junior to any of the Company’s secured indebtedness to the extent of the value of 
the assets securing such indebtedness; and structurally junior to all indebtedness or other liabilities by the Company’s subsidiaries 
other than the Guarantor, which will fully and unconditionally guarantee the Convertible Notes on a senior unsecured basis.  

Holders may convert their Convertible Notes at any time prior to the close of business on the business day immediately 
preceding February 1, 2037. On or after August 5, 2022 but prior to February 1, 2037, the Company may redeem for cash all or any 
portion of the Convertible Notes, at the Company’s option, at a redemption price equal to 100% of the principal amount of the 
Convertible Notes to be redeemed, plus accrued and unpaid interest to , but excluding, the redemption date. Holders of the Convertible 
Notes will be able to cause the Company to repurchase their Convertible Notes for cash on any of August 1, 2022, August 1, 2027 and 
August 1, 2032, in each case at 100% of their principal amount, plus accrued unpaid interest to, but excluding, the relevant repurchase 
date. 

Interest accrues from August 16, 2017 and is payable semi-annually in arrears, on February 1 and August 1 of each year, 

beginning in 2018. For the year ended December 31, 2017 the Company made no principal or interest payments. 

As of December 31, 2018, the Company has $25.6 million of the Convertible Notes outstanding, net of debt issuance and debt 

discount costs which totaled approximately, $3.6 million. For the year ended December 31, 2018, the Company made interest 
payments of approximately $8.1 million on the Convertible Notes.  

In the fourth quarter, the Company exchanged Convertible Notes in the aggregate principal amount of $75.8 million for a 

combination of cash and the issuance of an aggregate of 3,595,452 shares of the Company’s common stock.  

Debt Extinguishment 

The Company has reacquired convertible senior notes over a series of transactions in 2017 and 2018. In accordance with ASC 
470 “ Debt ”, the Company evaluated the accounting treatment to determine if the repurchase of the Convertible Notes constituted a 
debt extinguishment. ASC 405-20-40-1 provides implementation guidance in order to determine if the Company is legally released 
from being the primary obligor under the liability, either judicially or by the creditor. Based on the reacquisition of the Convertible 
Notes, the Company should derecognize the related debt and conversion option liability. Upon extinguishment, the Company 
performed a discounted cash flow (“DCF”) analysis for each transaction based on its date and principal amount, leveraging market 
debt yield data as of each trade date to estimate the costs of the debt.   

On December 1, 2017, the Company held a Special Meeting of Stockholders, at which the Company’s stockholders approved, as 
required by Rule 312 of the New York Stock Exchange Listed Company Manual, the issuance of the Company’s common stock upon 
conversion of the Convertible Notes. Pursuant to the approval, the Company has the ability to settle the conversion option in shares of 
common stock, cash or a combination thereof. Upon conversion of the Convertible Notes, the Company intends to pay cash in respect 
of only the principal amount of the Convertible Notes being converted or (if lower) the conversion value thereof, and to settle any 
amounts in excess thereof in cash, shares of common stock or a combination thereof, at the Company’s election. 

In December 2017, the conversion option of the Convertible Notes for equity classification no longer accounted for a separate 

derivative instruments liability in accordance with U.S. GAAP. The Company valued the embedded derivative and recorded additional 
paid-in-capital of $51.6 million. In connection with the change in the fair value, the Company recognized a fair value change in the 
year ended December 31, 2017 of $41.0 million as non-operating expenses in the statement of operations.  

For 2018 debt repurchases, the Company removed the respective net debt amount and the related portion of the derivative that 
was included in shareholders’ equity. The extinguishment of debt was measured at the then-current fair value at the time of purchase, 
with any difference recorded as a gain or loss on the extinguishment.  In accordance with the purchase agreement governing the 
Company’s offer and sale of convertible debt, the Company or its affiliates are prohibited from reselling the notes once acquired. The 
repurchased Convertible Notes hold no registration rights.  

In April 2018, the Company reacquired $10.6 million of its outstanding Convertible Notes in the open market at a cost of $13.4 
million. The Company recognized a non-operating loss of $383,000 on extinguishment. In August 2018, in connection with the April 
2018 settlement of the open market repurchase, the Company retired the repurchased $10.6 million Convertible Notes. 

In October 2018, the Company reacquired $3.1 million of its outstanding Convertible Notes in the open market at a cost of $3.6 

million. The repurchase resulted in a $73,000 non-operating loss. In December 2018, the Company repurchased in aggregate $72.7 
million of its outstanding Convertible Notes. As consideration for the repurchase, the Company paid in cash $35.9 million and 

94 

 
converted $53.0 million into 3,595,452 shares of the Company’s common stock. The Company recorded a $572,000 non-operating 
loss on the extinguishment and a reduction in debt discount liability of $6.2 million. In January 2019, in connection with the October 
2018 settlement, the Company retired the repurchased $3.1 million Convertible Notes. 

In November 2017, the Company, through our subsidiary Heritage P&C, reacquired $21.1 million of its outstanding Convertible 
Notes in the open market at a cost of $25.2 million. The Company recognized a non-operating loss of $1.2 million on extinguishment. 
In connection with the repurchase, the Company removed the net debt of $17.7 million and liability derivative at the carrying amount 
of $6.2 million 

The impact of the purchase of convertible notes during 2018 resulted in a net increase to additional paid-in capital from issuance 

of common stock on conversion of the Convertible Notes valued at $53.0 million reduced by the impact from the extinguishment of 
the allocated portion of the convertible option of $26.0 million. 

On February 19, 2019, the Company reacquired $5.8 million of its outstanding Convertible Notes, payment was made in cash of 

approximately $2.9 million and issuance of 285,201 shares of the Company’s common stock valued at $4.2 million.  

Mortgage Loan 

In October 2017, the Company and its subsidiary, Skye Lane Properties LLC, jointly obtained a commercial real estate 
mortgage loan in the amount of $12.7 million, bearing interest of 4.95% per annum. On October 30, 2022, the interest rat shall adjust 
to an interest rate equal to the annualized interest rate of the United States 5-year Treasury Notes as reported by Federal Reserve on a 
weekly average basis plus 3.10%. The term of the loan expires on October 30, 2027. The Company makes monthly principal and 
interest payments against the loan. For the years ended December 31, 2018 and 2017, the Company paid in principal and interest of 
$893,000 and $97,000, respectively. 

Senior Secured Credit Facility 

On December 14, 2018, the Company entered into a five-year, $125.0 million credit agreement (the “Credit Agreement”) with a 
syndicate of lenders consisting of a $75 million senior secured term loan facility (the “Term Loan Facility”) and a $50.0 million senior 
secured revolving credit facility (the “Revolving Credit Facility” and together with the Term Loan Facility, the “Credit Facilities”). 
The Company incurred $3.2 million in debt issuance costs in connection to the Credit Facilities. The net proceeds from the Credit 
Facilities were used in part (1) to redeem all $79.5 million outstanding aggregate principal amount of the Company’s Senior Notes due 
2023 bearing interest at a rate equal to 8.75% per annum plus the three-month average LIBOR, (2) to purchase certain of its 
outstanding 5.875% Convertible Notes due 2037, and (3) for general corporate purposes.  

At the Company’s option, borrowings under the Credit Facilities will bear interest at rates equal to either (1) a rate determined 
by reference to LIBOR (based on one, two, three or six-month interest periods), adjusted for applicable reserve requirements, plus an 
applicable margin (equal to 3.25% as of the closing date) or (2) a base rate determined by reference to the greatest of (a) the “prime 
rate” of the Administrative Agent, (b) the federal funds rate plus 0.50%, and (c) the LIBOR index rate applicable for an interest period 
of one month plus 1.00%, plus an applicable margin (equal to 2.25% as of the closing date). The applicable margin for loans under the 
Credit Facilities varies from 3.25% per annum to 3.75% per annum (for LIBOR loans) and 2.25% to 2.75% per annum (for base rate 
loans) based on the Company’s leverage ratio. Interest payments with respect to the Credit Facilities are required either on a quarterly 
basis (for base rate loans) or at the end of each interest period (for LIBOR loans) or, if the duration of the applicable interest period 
exceeds three months, then every three months. In addition to paying interest on outstanding borrowings under the Revolving Credit 
Facility, the Company is required to pay a quarterly commitment fee based on the unused portion of the Revolving Credit Facility, 
which is determined by the Company’s leverage ratio.  

The Credit Agreement contains certain covenants, representations and warranties, and events of default customary for facilities 

of this type through which the Company and certain of its subsidiaries are required, among other things, to maintain a minimum net 
worth, a maximum leverage ratio, a minimum fixed charge coverage ratio and minimum statutory capitalization risk-based capital 
ratios. As of December 31, 2018, the Company was in compliance with the Credit Agreement’s covenants.   

Term Loan Facility: The principal amount of the Term Loan Facility amortizes in quarterly installments, beginning with the 

close of the fiscal quarter ending March 31, 2019, in an amount equal to $1.9 million per quarter, with the remaining balance payable 
at maturity. As of December 31, 2018, there was $75.0 million in aggregate principal outstanding on the Term Loan Facility. 

95 

 
Revolving Credit Facility: The Revolving Credit Facility allows for borrowings of up to $50.0 million inclusive of a $5.0 
million sublimit for the issuance of letters of credit and a $10.0 million sublimit for swingline loans.  As of December 31, 2018, the 
Company had $20.0 million of borrowings and no letters of credit outstanding under the Revolving Credit Facility. 

FHLB Loan Agreements 

In November 2018, a subsidiary of the Company pledged U.S. government and agency fixed maturity securities with an 

estimated fair value of $31.0 million as collateral and received $19.2 million in a cash loan under an advance agreement with the 
Federal Home Loan Bank (“FHLB”) Atlanta. The loan originated on December 12, 2018 and bears a fixed interest rate of 3.094% 
with interest payments due quarterly commencing March 2019. The principal balance on the loan has a maturity date of December 13, 
2023. In connection with the agreement, the subsidiary became a member of FHLB. Membership in the FHLB required an investment 
in FHLB’s common stock which was purchased on December 31, 2018 and valued at $1.4 million. The subsidiary is permitted to 
withdraw any portion of the pledged collateral over the minimum collateral requirement at any time, other than in the event of a 
default by the subsidiary. The proceeds from the loan was used to prepay the Senior Secured Debt.  

The following table summarizes the Company’s long-term debt:  

Convertible debt 
Mortgage loan 
Term loan facility 
Revolving credit facility 
FHLB loan agreement 
Senior secured note 

Total principal amount 

Deferred finance costs 
Total long-term debt 

December 31, 2018 

December 31, 2017 

(In thousands) 

29,163   
12,394   
75,000   
20,000   
19,200   
—   
155,757   
6,963   
148,794   

 $ 

 $ 
 $ 
 $ 

115,624   
12,658   
—   
—   
—   
79,500   
207,782   
23,377   
184,405   

$ 

$ 
$ 
$ 

As of the date of this report, we were in compliance with the applicable terms of all our covenants and other requirements under 

the Revolving agreement, Term Note, Convertible Debt, cash borrowings and other loans. Our ability to secure future debt financing 
depend, in part, on our ability to remain in such compliance. As long as there is no default or an event of default exist we are allowed 
to payout dividends in an aggregate amount not to exceed $10.0 million in any fiscal year.  

The covenants and other requirements under the revolving agreement represent the most restrictive provisions that we are 

subject to with respect to our long-term debt. 

The schedule of principal payments on long-term debt is as follows: 

December 31, 

2019 
2020 
2021 
2022 
2023 
Thereafter 
Total 

Amount 
(In thousands) 

7,777   
7,790   
7,806   
7,822   
84,589   
39,973   
155,757   

$ 

$ 

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Note 13. 

Income Taxes 

The following table summarizes the provision for income taxes:  

2018 

For the Year Ended December 31, 
2017 
(In thousands) 

2016 

Federal: 

Current 
Deferred 

Provision for Federal income tax (benefit) expense 

State: 

Current 
Deferred 
Provision for State income tax expense 
(Benefit) provision for income taxes 

   $ 

   $ 

28,891      $ 
(20,636 )      
8,255        

4,162        
(578 )      
3,584        
11,839      $ 

(24,380 )    $ 
18,383        
(5,997 )      

(20 )      
1,244        
1,224        
(4,773 )    $ 

The income tax (benefit) expense differs from the amounts computed by applying the U.S. federal income tax rate of as 

indicated below to pretax income as a result of the following (in thousands):  

2018 

For the Year Ended December 31, 
2017 

2016 

Expected income tax expense at federal rate 

State tax expense 
Permanent items 
Non-deductible conversion option liability 
Non-deductible stock compensation 
Tax exempt interest 
Non-deductible acquisition costs 
Executive compensation 162(m) 
Political contributions 
Tax rate change 
Other 

Reported income tax expense 

21.0 % 
5.5 % 
0.7 % 
—   
2.1 % 
(1.6 )% 
0.4 % 
4.3 % 
0.5 % 
(2.3 )% 
(0.2 )% 
30.4 % 

35.0 % 
(22.8 )% 
(2.3 )% 
(255.0 )% 
(26.0 )% 
27.0 % 
(15.2 )% 
(11.5 )% 
(7.8 )% 
362.3 % 
(2.7 )% 
81.0 % 

16,575   
2,735   
19,310   

2,893   
335   
3,228   
22,538   

35.0 % 
3.7 % 
0.2 % 
—   
0.1 % 
(2.1 )% 
0.2 % 
1.1 % 
0.7 % 
—   
1.1 % 
40.0 % 

The 2018 effective tax rate was affected by various permanent tax differences, predominately disallowed executive 

compensation deductions which were further limited in 2018 and future years upon the enactment of H.R.1, commonly referred to as 
the Tax Cuts and Jobs Act (“Tax Act”).  The 2017 effective tax rate was affected by the valuation change for the conversion option 
liability (refer to Note 12 - Long Term Debt), which is permanently non-deductible, creating a significant adverse impact to the rate.  
This item was offset by a favorable impact on the effective tax rate associated with enactment of the Tax Act. The effective tax rate 
can fluctuate throughout the year as estimates used in the tax provision for each quarter are updated as more information becomes 
available throughout the year. 

The Tax Act was signed into law on December 22, 2017 and contains several key provisions that impact the Company's 
business, including the reduction of the U.S. federal corporate tax rate from 35% to 21% effective January 1, 2018, the reduction in 
the amount of executive compensation that could qualify as a tax deduction, and a change in how property and casualty taxpayers 
discount loss reserves. Under current accounting guidance, the effects of changes in tax rates and laws are recognized in the period in 
which the new legislation is enacted. However, due to the timing of the enactment of the Tax Act and its proximity to December 31, 
2017, the SEC issued SAB 118 which provides a framework for companies to account for uncertainties in applying the provisions of 
the Tax Act. SAB 118 allows companies to record a provisional amount in situations where a company does not have the necessary 
information available but can make a reasonable estimate. In situations where companies cannot make a reasonable estimate due to 
various factors, including lack of information, a provisional amount is not recorded. Instead, companies will continue to apply current 
accounting guidance based on the provision of the tax laws that were in effect immediately prior to the Tax Act being enacted. The 
measurement period, as defined in SAB 118 for the Tax Act, begins on the enactment date of the Tax Act and ends when a company 
has obtained, prepared and analyzed the information that was needed in order to complete the accounting requirements under current 
accounting guidance. However, under no circumstances will the measurement period extend beyond one year from the enactment date 
of the Tax Act.  

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The Company’s accounting for all elements of the Tax Act is now complete, consistent with the closing of the SAB 118 
measurement period on December 22, 2018.  As a result of guidance released by the IRS, namely Revenue Procedures 2019-06, the 
Company recorded the following adjustments to the accounting for the Tax Act during 2018: 

Property and Casualty Reserves: The Act changes the discount rate and payment patterns utilized to discount certain lines of 
business when computing the allowable tax reserve deduction. On December 19, 2018, the IRS issued Revenue Procedure 2019-06 
which provided taxpayers with the applicable discount factors for use in these computations. As a result of this additional guidance, 
the Company recorded an increase to its gross deferred tax asset for loss reserve discounting of $702,861 and an increase to its gross 
deferred tax liabilities for reserve transition liability of $702,861 during 2018. The recorded adjustment had no impact on the 
Company’s effective tax rate.  

The significant components of deferred tax assets and liabilities included in the consolidated balance sheets as December 31 

were as follows: 

Deferred tax assets: 

Unearned premiums 
Unearned commission 
Net operating loss 
Tax-related discount on loss reserve 
Unrealized loss 
Stock-based compensation 
Accrued expenses 
Other 

Total deferred tax asset 

Deferred tax liabilities: 

Deferred acquisition costs 
Prepaid expenses 
Unrealized gain 
Property and equipment 
Note discount 
Basis in purchased investments 
Basis in purchased intangibles 
Other 

Total deferred tax liabilities 
Net deferred tax liability 

For the Year Ended December 31, 

2018 

2017 

(In thousands) 

12,090   
10,733   
109   
2,329   
2,631   
297   
2,321   
1,443   
31,953   

17,494   
112   
—   
664   
710   
163   
18,982   
1,533   
39,658   
(7,705 ) 

 $ 

 $ 

12,488   
11,987   
4,727   
1,250   
—   
—   
1,950   
331   
32,733   

9,775   
27,568   
30   
—   
3,818   
335   
24,250   
1,290   
67,066   
(34,333 ) 

   $ 

   $ 

As of December 31, 2018, the Company has net operating loss carryforwards for federal and state income tax purposes of 

$450,000 and $0, respectively. The losses will expire in 2031. In addition, the Company had a $400,000 capital loss carryforward 
which will expire in 2023. 

In assessing the net carrying amount of deferred tax assets, we consider whether it is more likely than not that we will not realize 

some portion or all of the deferred tax assets. The ultimate realization of deferred tax assets depends upon the generation of future 
taxable income during the periods in which those temporary differences become deductible. We consider the scheduled reversal of 
deferred tax liabilities, projected future taxable income and tax planning strategies in making this assessment. The remaining goodwill 
from asset purchases that is deductible for tax purposes over the future years totaled $6.0 million and $6.5 million for the years ended 
December 31, 2018 and 2017, respectively. We had non-deductible goodwill for $144.4 million and $144.4 million for the years 
ended December 31, 2018 and 2017, respectively. 

The statute of limitations related to our federal and state income tax returns remains open from our filings for 2015 through 
2017. For the 2014 tax year, the federal income tax return was examined by the tax authority resulting in no material adjustment. 
Currently, no taxing authorities are examining any of our federal or state income tax returns. 

The reinsurance affiliate, which is based in Bermuda, made an irrevocable election under section 953(d) of the U.S. Internal 

Revenue Code of 1986, as amended, to be treated as a domestic insurance company for U.S. Federal income tax purposes. As a result 
of this election, our reinsurance subsidiary is subject to United States income tax as if it were a U.S. corporation. 

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As of December 31, 2018, the Company had no uncertain tax positions or unrecognized tax benefits that, if recognized, would 

impact the effective income tax rate. 

Note 14. 

Statutory Accounting and Regulations 

State laws and regulations, as well as national regulatory agency requirements, govern the operations of all insurers such as our 

insurance subsidiaries. The various laws and regulations require that insurers maintain minimum amounts of statutory surplus and 
risk-based capital; restrict insurers’ ability to pay dividends; restrict the allowable investment types and investment mixes and subject 
the Company’s insurers to assessments. 

The Company’s insurance subsidiaries are required to file with state insurance regulatory authorities an “Annual Statement” 
which reports, among other items, net income and surplus as regards policyholders, which is called stockholder’s equity under GAAP. 
Combined results of the Company’s insurance subsidiaries reported statutory net loss of $64.5 million and a net income of $50.6 for 
the years ended December 31, 2018 and 2017, respectively. The Company’s insurance subsidiaries must maintain capital and surplus 
ratios or balances as determined by the regulatory authority of the states in which they are domiciled. Heritage P&C is required to 
maintain capital and surplus equal to the greater of $15 million or 10% of their respective liabilities. Zephyr is required to maintain a 
deposit of $750,000 in a federally insured financial institution. NBIC is required to maintain capital and surplus of $3.0 million. The 
combined statutory surplus for Heritage P&C, Zephyr, and NBIC was $375.1 million at December 31, 2018. The combined statutory 
surplus for Heritage P&C and Zephyr was $376.3 million at December 31, 2017. State laws also require the Company’s insurance 
subsidiaries to adhere to prescribed premium-to-capital surplus ratios, with which the Company’s insurance affiliates are complying. 
At December 31, 2018, our insurance subsidiaries met the financial and regulatory requirements of the states in which they do 
business. 

The legislatures of the states of domicile of our insurance affiliates have adopted the National Association of Insurance 
Commissioners (“NAIC”) recommendations with regard to expansion of the regulation of insurers to include non-insurance entity 
affiliates. Specifically, the new law permits the state insurance regulators to examine affiliated entities within an insurance holding 
company system in order to ascertain the financial condition of the insurer. The law also provides for certain disclosures regarding 
enterprise risk, which are satisfied by the provision of related information filed with the SEC. 

The NAIC published risk-based capital guidelines for insurance companies that are designed to assess capital adequacy and to 

raise the level of protection that statutory surplus provides for policy holders. Most states, including Florida, Hawaii, and Rhode 
Island, have enacted the NAIC guidelines as statutory requirements, and insurers having less statutory surplus than required will be 
subject to varying degrees of regulatory action, depending on the level of capital inadequacy. State insurance regulatory authorities 
could require an insurer to cease operations in the event the insurer fails to maintain the required statutory capital. 

The level of required risk-based capital (“RBC”) is calculated and reported annually. There are five outcomes to the RBC 

calculation set forth by the NAIC which are as follows: 

1. 

2. 

3. 

4. 

No Action Level—If RBC is greater than 200%, no further action is required. 

Company Action Level—If RBC is between 150%-200%, the insurer must prepare a report to the regulator outlining a 
comprehensive financial plan that identifies conditions that contributed to the insurer’s financial condition and proposes 
corrective actions. 

Regulatory Action Level—If RBC is between 100%-150%, the state insurance commissioner is required to perform any 
examinations or analyses to the insurer’s business and operations that he or she deems necessary as well as issuing 
appropriate corrective orders. 

Authorized Control Level—If RBC is between 70%-100%, this is the first point that the regulator may take control of the 
insurer even if the insurer is still technically solvent and is in addition to all the remedies available at the higher action 
levels. 

5.  Mandatory Control Level—If RBC is less than 70%, the regulator is required to take steps to place the insurer under its 

control regardless of the level of capital and surplus. 

At December 31, 2018, the ratio of adjusted capital to authorized control level risk based capital for each of our insurance 

company subsidiaries was above 300%. 

State laws for Florida, Hawaii, and Rhode Island permit an insurer to pay dividends or make distributions out of that part of 
statutory surplus derived from net operating profit and net realized capital gains. The applicable laws pertain to the state of domicile of 
each insurance company affiliate and provide calculations to determine the amount of dividends or distributions that can be made 
without the prior approval of the insurance regulatory authority and the amount of dividends or distributions that would require prior 
approval of the insurance regulatory authority. In the state of Florida, a dividend may be taken without regulatory approval if the 

99 

 
 
dividend is equal to or less than the greater of 10% of the insurer’s surplus or the insurer’s net income. In the state of Rhode Island, a 
dividend may be taken without regulatory approval if the dividend is equal to or less than the lesser of 10% of the insurer’s surplus or 
the insurer’s net income excluding realized capital gains. The state of Hawaii restricts dividends without regulatory approval to the 
smaller of prior years’ net income or 10% of prior year’s surplus. Heritage P&C and NBIC have not paid dividends in any of the last 
three years. Zephyr paid dividends of $7.6 million for the each of the years ended December 31, 2018 and 2017. 

 Statutory risk-based capital requirements may further restrict our insurance subsidiaries ability to pay dividends or make 
distributions if the amount of the intended dividend or distribution would cause statutory surplus to fall below minimum risk-based 
capital requirements. However, the consent order authorizing commencement of operations for Heritage P&C precluded payment of 
dividends without the prior approval of FLOIR until July 31, 2017. 

State insurance laws limits an insurer’s investment in equity instruments and also restricts investments in medium to low quality 

debt instruments. The Company’s insurance affiliates were in compliance with all investment restrictions at December 31, 2018 and 
2016. 

Governmental agencies or certain quasi-governmental entities can levy assessments upon the Company in the states in which the 

Company writes policies. See Note 1 “Basis of Presentation, Nature of Business and Significant Accounting Policies and Practices” 
for a description of how the Company recovers assessments imposed upon it. Governmental agencies or certain quasi-governmental 
entities can also levy assessments upon policyholders, and the Company collects the amount of the assessments from policyholders as 
surcharges for the benefit of the assessing agency. There are currently no assessments to be collected from policyholders and remitted 
to any governmental or quasi-governmental entities. If an assessment becomes levied the Company would multiply the premium 
written on each policy by these assessment percentages to determine the additional amount that it will collect from the policyholder 
and remit to the assessing agencies. 

The Company reported its insurance subsidiaries’ assets, liabilities and results of operations in accordance with GAAP, which 

varies from statutory accounting principles prescribed or permitted by state laws and regulations, as well as by general industry 
practices. The following items are principal differences between statutory accounting and GAAP: 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

(cid:120) 

Statutory accounting requires that the Company excluded certain assets, called non-admitted assets, from the balance 
sheet. 

Statutory accounting requires the Company to expense policy acquisition costs when incurred, while GAAP allows the 
Company to defer and amortize policy acquisition costs over the estimated life of the policies. 

Statutory accounting dictates how much of a deferred income tax asset the Company can admit on a statutory balance 
sheet. 

Statutory accounting requires that the Company record certain investments at cost or amortized cost, while the Company 
records other investments at fair value; however, GAAP requires that we record all available for sale investments at fair 
value. 

Statutory accounting requires that surplus notes, also known as surplus debentures, be recorded in statutory surplus, while 
GAAP requires the Company to record surplus notes as a liability. 

Statutory accounting allows bonds to be carried at amortized cost or fair value based on the rating received from the 
Securities Valuation Office of the NAIC, while they are recorded at fair value for GAAP if designated as available for 
sale. 

Statutory accounting allows ceding commission income to be recognized when written if the cost of acquiring and 
renewing the associated business exceeds the ceding commissions, but under GAAP such income is deferred and 
recognized over the coverage period. 

Statutory accounting requires that unearned premiums and loss reserves be presented net of related reinsurance rather than 
on a gross basis under GAAP. 

Statutory accounting requires a provision for reinsurance liability be established for reinsurance recoverable on paid losses 
aged over ninety days and for unsecured amounts recoverable from unauthorized reinsurers. Under GAAP there is no 
charge for uncollateralized amounts ceded to a company not licensed in the insurance affiliate’s domiciliary state and a 
reserve for uncollectable reinsurance is charged through earnings rather than surplus or equity. 

Statutory accounting requires an additional admissibility test outlined in Statements on Statutory Accounting Principles, 
No. 101 and the change in deferred income tax is reported directly in capital and surplus, rather than being reported as a 
component of income tax expense under GAAP. 

100 

 
The table below reconciles the Company’s consolidated GAAP net (loss) income to statutory net income of its insurance 

subsidiaries (in thousands):  

Consolidated GAAP net income (loss) 
(Decrease) increase due to: 
Deferred income taxes 
Deferred acquisition costs 
Surplus note interest 
Non-statutory subsidiaries 
Investment basis difference 
Pre-acquisition income 
Equity compensation 
Convertible notes 
Commission revenue 
Change in fair value income statement 
Other 

For the Year Ended December 31, 

2018 

2017 

2016 

   $ 

27,155   

 $ 

(1,119 ) 

 $ 

33,865   

(16,868 ) 
(31,377 ) 
—   
(31,158 ) 
335   
—   
(2,408 ) 
(1,570 ) 
(6,289 ) 
2,078   
(4,372 ) 
(64,472 ) 

 $ 

32,644   
1,101   
(4 ) 
5,410   
446   
20,839   
(2,408 ) 
1,051   
(6,700 ) 
—   
(709 ) 
50,553   

 $ 

6,069   
(7,979 ) 
—   
(32,874 ) 
540   
3,755   
(2,107 ) 
—   
—   
—   
(702 ) 
567   

Statutory net (loss) income of insurance subsidiaries 

   $ 

The Company’s reinsurance subsidiary, Osprey, which was incorporated on April 23, 2013, is licensed as a Class 3a Insurer 
under The Bermuda Insurance Act 1978 and related regulations. Osprey is required to maintain statutory capital and surplus of at least 
$1.0 million and maintain liquid resources or have access to liquid resources equal to its maximum obligation for which it is 
responsible under the terms of any reinsurance arrangement to which it is a party. Osprey maintains sufficient collateral to comply 
with regulatory requirements as of December 31, 2018. Bermuda’s standard for financial statement reporting is U.S. GAAP. 

Note 15.  Commitments and Contingencies 

The Company is involved in claims-related legal actions arising in the ordinary course of business. The Company accrues 
amounts resulting from claims-related legal actions in unpaid losses and loss adjustment expenses during the period that it determines 
an unfavorable outcome becomes probable and it can estimate the amounts. Management makes revisions to its estimates based on its 
analysis of subsequent information that the Company receives regarding various factors, including: (i) per claim information; 
(ii) company and industry historical loss experience; (iii) judicial decisions and legal developments in the awarding of damages; and 
(iv) trends in general economic conditions, including the effects of inflation. When determinable, the Company discloses the range of 
possible losses in excess of those accrued and for reasonably possible losses.  

Leases 

On February 9, 2018, the Company entered into a 68-month lease agreement for additional office space in Sunrise, Florida 
commencing on March 1, 2018, with a free base rental period for the first three months. Following the expiration of the free base 
rental period, the monthly base rental payments were $39,146 for months 4-12; $40,330 for months 13-24; $41,535 for months 25-36; 
$42,780 for months 37-48; $44,065 for months 49-60 and $45,389 for months 61-68. Effective February 12, 2018, the Company has 
entered into a five-year lease agreement for office space in Plainview, New York. The term of the lease commenced on May 1, 2018. 
The monthly base rental payments were $2,975 until April 30, 2020 and thereafter were $3,064 per month from May 1, 2020 to May 
31, 2021 and $3,156 through May 2022; and 3,251 through March 2023. 

In November 2018, the Company entered into a ten-year lease agreement for additional office space in Johnston, Rhode Island 

commencing on or before February 15, 2019, with an abatement of monthly installments annual fixed rent for the six-month period 
beginning on the term of commencement date and not to exceed $347,712 in aggregate. The lease provides for a $28,098 moving 
allowance and up to $1.3 million or $45 per square foot allowance for improvements. The annual fixed leased obligation at 
commencement date is $695,495 at year one and increases 2% each year thereafter.   

The Company is committed under various operating leases agreements for office space. The Company and its subsidiaries lease 

certain facilities and equipment under long-term lease agreements. Rent expense for the year ended December 31, 2018 was $797,000.  

101 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
   
   
   
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
  
  
   
   
 
Future minimum rent payments on the office space leases for the next five years and thereafter are as follows:  

2019 
2020 
2021 
2022 
2023 
Thereafter 

Amount 
(In thousands) 

922   
1,357   
1,386   
1,415   
1,272   
4,863   
11,215   

   $ 

   $ 

Note 16.  Accounts Payable and Other Liabilities 

Other liabilities consist of the following as of December 31, 2018 and December 31, 2017: 

Description 

December 31, 2018 

December 31, 2017 

Deferred ceding commission 
Outstanding claim checks 
Accounts payable and other payables 
Accrued interest and issuance costs 
Accrued dividends 
Escrow 
Premium tax 
Other liabilities 
Commission payables 
Total other liabilities 

Note 17.   Accrued Bonus Compensation 

$ 

(In thousands) 
$ 

44,996     
15,360     
8,379     
1,285     
1,589     
—     
2,241     
460     
11,654     
85,964     

$ 

51,109   
79,666   
17,948   
3,117   
—   
1,210   
3,660   
218   
12,609   
169,537   

At December 31, 2018, the Company recognized employee bonus compensation expense in aggregate of $8.2 million, which the 

Company paid out in cash approximately $2.2 million during 2018, the remainder is expected to be paid in 2019. At December 31, 
2017, the Company recognized employee bonus compensation expense of approximately $6.9 million, which the Company paid out in 
cash of approximately $0.9 million for 2017. 

Note 18.  Related Party Transactions  

In January 2017, the Company entered into a consulting agreement with Mrs. Shannon Lucas, the wife of the Chairman and 
CEO, in which she agreed to provide consulting services related to the Company’s catastrophe reinsurance and risk management 
program at a rate of $400 per hour. The consulting agreement has no specific term and either party may terminate the agreement upon 
providing written notice. Additionally, she serves as a director of Heritage P&C and NBIC with an annual compensation of $150,000. 
For the years ended December 31, 2018 and 2017, the Company paid consulting fees to Ms. Lucas of approximately $628,800 and 
$440,000, respectively. 

Note 19.  Employee Benefit Plan. 

The legacy Heritage entities (“Heritage P&C, CAN, HMGA and Zephyr”) provide a 401(k) plan for substantially all employees. 

A fully vested contribution of 100% on the first 3% of employees’ contribution and 50% on the next 2% of the employees’ 
contribution is made to the plan. The maximum match is 4%. For the years ended December 31, 2018 and 2017, the contributions 
made to the plan on behalf of the participating employees were approximately $665,000 and $815,000. 

The Florida-based legacy Heritage entities provide employees a partially self-insured healthcare plan and benefits. For the years 

ended December 31, 2018 and 2017, incurred medical premium costs amounted to an aggregate of $3.2 million and $3.0 million, 
respectively. An additional liability of approximately $367,700 was recorded for unpaid claims as of December 31, 2018. A stop loss 
reinsurance policy caps the maximum loss that could be incurred under the self-insured plan. The stop loss coverage per employee is 
$150,000 for which any excess cost would be covered by the reinsurer subject to an aggregate limit for losses in excess of $1.5 million 
which would provide up to $1.0 million of coverage. Any excess of the $1.5 million retention and the $1.0 million of aggregate 
coverage would be borne by the Florida-based legacy Heritage entities. The aggregate stop loss commences once our expenses exceed 
125% of the annual aggregate expected claims.  

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NBIC provides a 401(k) plan for its employees who elect to participate and matches the contributions up to a maximum of 4%. 
Employer contributions vest 20% each year until fully vested after 5 years.  For the years ended December 31, 2018 and 2017, NBIC 
contributions to the plan on behalf of the participating employees were approximately $$388,400 and $35,350, respectively. 

Commencing in the fourth quarter of 2018, NBIC joined the self-insured healthcare plan and benefits plan offered by Heritage.   

A stop loss reinsurance policy caps the maximum loss that could be incurred under the self-insured plan. The stop loss coverage per 
employee is $150,000 for which any excess cost would be covered by the reinsurer subject to an aggregate limit for losses in excess of 
$1.5 million which would provide up to $1.0 million of coverage. Any excess of the $1.5 million retention and the $1.0 million of 
aggregate coverage would be borne by NBIC. The aggregate stop loss commences once our expenses exceed 125% of the annual 
aggregate expected claims 

Note 20.  Equity 

The total amount of authorized capital stock consists of 50,000,000 shares of common stock and 5,000,000 shares of preferred 

stock. As of December 31, 2018, the Company had 29,477,756 shares of common stock outstanding, 7,214,797, treasury shares of 
common stock and 605,801 unvested restricted common stock issued reflecting total paid-in capital of $325.3 million as of such date. 

Common Stock 

Holders of common stock are entitled to one vote for each share held on all matters subject to a vote of stockholders, subject to 
the rights of holders of any outstanding preferred stock. Accordingly, holders of a majority of the shares of common stock entitled to 
vote in any election of directors may elect all of the directors standing for election, subject to the rights of holders of any outstanding 
preferred stock. Holders of common stock will be entitled to receive ratably any dividends that the board of directors may declare out 
of funds legally available therefor, subject to any preferential dividend rights of outstanding preferred stock. Upon the Company’s 
liquidation, dissolution or winding up, the holders of common stock will be entitled to receive ratably its net assets available after the 
payment of all debts and other liabilities and subject to the prior rights of holders of any outstanding preferred stock. Holders of 
common stock have no preemptive, subscription, redemption or conversion rights. There is no redemption or sinking fund provisions 
applicable to the common stock. All outstanding shares of the Company’s capital stock (excluding restricted stock) are fully paid and 
nonassessable. 

Stock Repurchase Program  

On September 14, 2015, the Company announced that the Company’s Board of Directors, authorized a stock repurchase 
program authorizing the Company to repurchase up to $20 million of the Company’s common stock. On May 4, 2016, the Board of 
Directors authorized an additional stock repurchase of up to $50 million of the Company’s common stock through December 31, 2018 

For the year ended December 31, 2018, the Company purchased through open market or private transactions an aggregate of 
115,200 shares at a total cost of $2.0 million.  For the year ended December 31, 2017, the Company purchased through open market or 
private transactions an aggregate of 1,787,870 shares at a total cost of $21.6 million. For the year ended December 31, 2016, the 
Company purchased through open market or private transactions an aggregate of 1,759,330 shares at a total cost of $25.6 million.  

In August 2017, in connection with the Convertible Note issuance the Company repurchased 3,552,397 shares of its common 

stock at a price of $11.26 per share from institutional investors for $40.0 million in a series of open market transactions. 

Dividends 

For the year ended December 31, 2018, we recorded quarterly cash dividends of approximately $6.4 million as follows: 

   March 31, 2018 

June 30, 2018 

September 30, 2018 

December 31, 2018 

Cash dividend per common share    $ 
0.06   
1,601,100   
   $ 
Total cash dividends paid 
   March 15, 2018   
Record date 
April 3, 2018   
Payment date 

 $ 
 $ 

 $ 
 $ 

0.06   
1,594,188   
June 15, 2018   
July 6, 2018   

0.06   
1,595,999   
September 15, 2018   
October 3, 2018   

 $ 
 $ 

0.06   
1,595,999   
December 31, 2018   
January 4, 2019   

Quarter Ended 

103 

 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
 
 
  
 
 
 
 
Cash dividends declared on our outstanding weighted average number of basic common shares for the periods presented were as 

follows: 

Cash dividends per common share 

   $ 

0.24      $ 

0.30   

For the Years Ended December 31, 

2018 

2017 

Note 21. 

Stock-Based Compensation 

The Company has adopted the Heritage Insurance Holdings, Inc., Omnibus Incentive Plan (the “Plan”) effective on May 22, 

2014. The Plan authorized 2,981,737 shares of common stock for issuance under the Plan for future grants. 

As of December 31, 2018, all unvested shares have been forfeited. At December 31, 2018 and 2017, there were 1,170,097 and 

1,125,243 shares available for grant under the Plan, respectively.  

The Company recognizes compensation expense under ASC 718 for its stock-based payments based on the fair value of the 

awards. The Company grants stock options at exercise prices equal to the fair market value of the Company’s stock on the dates the 
options are granted. The options have a maximum term of ten-years from the date of grant and vest primarily in equal annual 
installments over a range of one to five-year periods following the date of grant for employee options. If a participant’s employment 
relationship ends, the participant’s vested awards will remain exercisable for the shorter of a period of 30 days or the period ending on 
the latest date on which such award could have been exercisable. The fair value of each option grant is separately estimated for each 
grant date. The fair value of each option is amortized into compensation expense on a straight-line basis between the grant date for the 
award and each vesting date. The Company estimates the fair value of all stock option awards as of the date of the grant by applying 
the Black-Scholes-Merton multiple-option pricing valuation model. The application of this valuation model involves assumptions that 
are judgmental and highly sensitive in the determination of compensation expense. 

Restricted Stock 

The Company has also granted shares of its common stock subject to certain restrictions under the Plan. Restricted stock awards 

granted to employee’s vest in equal installments generally over a five-year period from the grant date subject to the recipient’s 
continued employment. The fair value of restricted stock awards is estimated by the market price at the date of grant and amortized on 
a straight-line basis to expense over the period of vesting. Recipients of restricted stock awards have the right to receive dividends. In 
2018, the Board of Directors granted 155,801 restricted shares vesting over three to five years, to the Company’s executives and other 
key employees.  No restricted stock was granted during the years ended December 31, 2017 and 2016.  

Restricted stock activity for the three years ended December 31, 2018, 2017 and 2016 is as follows: 

Non-vested, at December 31, 2015 

Granted 
Vested 
Canceled and surrendered 

Non-vested, at December 31, 2016 

Granted 
Vested 
Canceled and surrendered 

Non-vested, at December 31, 2017 

Granted 
Vested 
Canceled and surrendered 

Non-vested, at December 31, 2018 

Number of shares 

Weighted-Average 
Grant-Date Fair 
Value per Share 

1,125,000   
—   
(158,365 ) 
(66,635 ) 
900,000   
—   
(137,935 ) 
(87,065 ) 
675,000   
155,801   
(112,500 ) 
(112,500 ) 
605,801   

 $ 

 $ 

 $ 

 $ 

21.40   
—   
14.67   
14.67   
21.40   
—   
16.53   
17.41   
21.40   
16.10   
16.35   
16.35   
20.41   

Awards are being amortized to expense over the three to five year vesting period. Relating to the restricted stock the Company 

recognized $5.3 million, $4.8 million and $3.8 million of compensation expense for the years ended December 31, 2018, 2017 and 
2016, respectively. At December 31, 2018, there was approximately $10.9 million, representing unrecognized compensation expense 
related to the non-vested restricted stock, substantially all of which is expected to be recognized over approximately a two-year period. 

104 

 
 
  
  
  
  
  
  
  
  
 
 
 
  
     
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
   
  
  
   
  
  
  
  
   
  
  
   
  
  
   
  
  
  
  
   
  
  
   
  
  
   
  
  
 
During the year ended December 31, 2018, restricted shares were vested and released, of which 225,000 shares had been granted to 
employees. Of the shares released to employees, 112,500 shares were withheld by the Company to cover withholding taxes of $1.8 
million. During 2017 and 2016, 87,065 and 66,635 shares, respectively, were withheld to cover withholding taxes of $1.6 million and 
$1.0 million respectively, arising from the vesting of restricted shares. We recognized no tax benefit from the restricted stock awards 
and related paid dividends for the years 2018, 2017 and 2016, respectively.  

Note 22.  Condensed Financial Information of Heritage Insurance Holdings, Inc.  

The following summarizes the major categories of Heritage Insurance Holdings, Inc.’s financial statements: 

BALANCE SHEET 

ASSETS 
Fixed maturity securities, available for sale, at fair value 
Cash and cash equivalents 
Investment in and advances to subsidiaries 
Other assets 

Total Assets 

LIABILITIES AND STOCKHOLDERS' EQUITY 
Other liabilities 

Total Liabilities 

Paid-in-capital 
Treasury stock, at costs, 7,214,797 
Accumulated other comprehensive income 
Retained earnings 

Total Stockholders' Equity 
Total Liabilities and Stockholders' Equity 

STATEMENT OF OPERATIONS 

Revenue: 
Other revenue 

Total revenue 

Expenses: 

General and administrative expense 
Amortization of debt issuance cost 
Interest expense, net 
Other non-operating expense, net 
Total expenses 

Loss before income taxes and equity in net income of 
   subsidiaries 
Benefit from income taxes 
Loss before equity in net income of subsidiaries 
Equity in net income of subsidiaries 

Net loss 

As of December 31, 

2018 

2017 

(In thousands) 

   $ 

   $ 

   $ 

   $ 
   $ 

—      $ 
13,892        
598,525        
3,324        
615,741      $ 

190,408        
190,408      $ 
325,295        
(89,185 )      
(6,527 )      
195,750        
425,333      $ 
615,741      $ 

—   
16,249   
584,983   
1,294   
602,526   

222,710   
222,710   
294,839   
(87,185 ) 
(3,064 ) 
175,226   
379,816   
602,526   

For the Year Ended December 31, 
2018 
2016 
2017 
(In thousands, except share and per share amounts) 

   $ 

1,858      $ 
1,858        

1,949      $ 
1,949        

19,005        
4,623        
17,277        
9,791        
50,696      $ 

(48,838 )      
(9,545 )      
(39,293 )      
—        
(39,293 )    $ 

17,792        
2,314        
11,158        
41,013        
72,277      $ 

(70,328 )      
(6,120 )      
(64,208 )      
—        
(64,208 )    $ 

   $ 

   $ 

1,403   
1,403   

11,558   
41   
321   
—   
11,920   

(10,517 ) 
(2,035 ) 
(8,482 ) 
—   
(8,482 ) 

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STATEMENT OF CASH FLOW 

Net cash provided by (used in) operating activities 
Investing Activities 

Purchases of investment available for sale 
Dividends received from subsidiaries 
Acquisition of a business 
Investments and advances to subsidiaries 
Net cash provided by (used in) investing activities 
Financing Activities 

Proceeds from exercise of stock options and warrants 
Proceeds from issuance of note payable, net of issuance costs 
Proceeds from mortgage loan 
Repayment of secured senior notes 
Mortgage loan payments 
Repurchase of convertible notes 
Excess tax (expense) benefit on stock-based compensation 
Shares tendered for income tax withholdings 
Purchase of treasury stock 
Dividends 

Net cash provided by financing activities 
Increase (decrease) in cash and cash equivalents 
Cash and cash equivalents, beginning of period 
Cash and cash equivalents, end of year 

Note 23.  Quarterly Results for 2018 and 2017 (unaudited) 

2018 

For the Year Ended December 31, 
2017 
(In thousands) 

2016 

   $ 

(21,004 )    $ 

27,154      $ 

(6,045 ) 

—        
92,800        
—        
(42,200 )      
50,600        

—        
110,769        
—        
(79,500 )      
(264 )      
(52,739 )      
—        
(1,839 )      
(2,000 )      
(6,380 )      
(31,953 )      
(2,357 )      
16,249        
13,892      $ 

78,213        
57,575        
(210,000 )      
—        
(47,058 )      

417        
114,335        
12,658        
—        
—        
—        
—        
(1,599 )      
(61,623 )      
(8,249 )      
55,939        
8,881        
7,368        
16,249      $ 

(77,910 ) 
85,096   
—   
(74,361 ) 
(73,220 ) 

—   
77,910   
—   
—   
—   
—   
(739 ) 
(977 ) 
(25,562 ) 
(6,806 ) 
43,826   
(29,394 ) 
36,762   
7,368   

   $ 

The following table provides a summary of unaudited quarterly results for the periods presented (in thousands, except per share 

data): 

For the year ended December 31, 2018 
   $ 
Net premiums earned 
   $ 
Investment income 
   $ 
Total revenues 
   $ 
Total operating expenses 
Operating income 
   $ 
Income (loss) from continuing operations    $ 
   $ 
Basic net income (loss) per share 
   $ 
Diluted net income (loss) per share 

For the year ended December 31, 2017 
   $ 
Net premiums earned 
   $ 
Investment income 
   $ 
Total revenues 
   $ 
Total expenses 
Operating income 
   $ 
Income (loss) from continuing operations    $ 
   $ 
Basic net income (loss) per share 
   $ 
Diluted net income (loss) per share 

First Quarter 

Second Quarter 

Third Quarter 

Fourth Quarter 

106,108   
3,075   
112,026   
87,209   
24,817   
14,829   
0.58   
0.55   

First Quarter 

92,176   
2,502   
99,293   
87,403   
11,890   
5,983   
0.21   
0.21   

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

111,204   
2,470   
117,972   
109,822   
8,150   
2,408   
0.09   
0.09   

Second Quarter 

90,452   
2,973   
96,938   
83,876   
13,062   
6,642   
0.23   
0.23   

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

118,238   
3,852   
125,295   
111,079   
14,216   
5,989   
0.23   
0.23   

Third Quarter 

95,208   
2,735   
101,774   
100,361   
1,413   
(8,696 ) 
(0.34 ) 
(0.34 ) 

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 
 $ 

118,632   
1,407   
124,878   
102,525   
22,353   
3,929   
0.15   
0.15   

Fourth Quarter 

101,728   
3,122   
108,618   
85,448   
23,170   
(5,048 ) 
(0.18 ) 
(0.18 ) 

The sum of quarterly amounts, including per share amounts, may not equal amounts reported for year-to-date periods. This is 

due to the effects of rounding and changes in the number of weighted-average shares outstanding for each period. 

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Note 24. 

Segment Data 

Our primary products are personal and commercial residential property insurance, which at December 31, 2018 was offered in 

Alabama, Connecticut, Florida, Georgia, Hawaii, Massachusetts, New York, New Jersey, North Carolina, Rhode Island and South 
Carolina. Our Florida domiciled insurance company, Heritage P&C, is authorized by each of the respective state insurance 
departments in Alabama, Georgia, Florida, Mississippi, North Carolina and South Carolina. Our Hawaii domiciled insurance 
company, Zephyr, writes business only in Hawaii and is authorized by the Hawaii Insurance Division. Our Rhode Island domiciled 
insurance company, NBIC, is authorized by each of the respective state insurance departments in Connecticut, Maryland, 
Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia.  

Our other operating subsidiaries include: Heritage MGA, LLC, our managing general agent; Pawtucket Insurance Company 

(PIC), which is a property insurance company no longer writing insurance policies; Osprey Re Ltd. (“Osprey”), our reinsurance 
subsidiary that may provide a portion of the reinsurance protection purchased by our insurance subsidiaries; Contractors’ Alliance 
Network, LLC (“CAN”), our vendor network manager for Florida claims which includes BRC Restoration Specialists, Inc. (“BRC”), 
our provider of restoration, emergency and recovery services; Skye Lane Properties, LLC, our property management subsidiary; First 
Access Insurance Group, LLC, our retail agency; Westwind Underwriters, Inc., and Heritage Insurance Claims, LLC, both inactive 
subsidiaries reserved for future development. 

The Company is a single reportable segment. None of the individual subsidiaries meet the quantitative thresholds to qualify as 

reportable segment. 

The following table depicts the distribution of our in-force premium as of December 31, 2018 and 2017, respectively.  

State 

Florida 
New York 
New Jersey 
Massachusetts 
Hawaii 
Rhode Island 
North Carolina 
South Carolina 
Connecticut 
Alabama 
Georgia 
Total 

$ 

$ 

At December 31, 2018 

At December 31, 2017 

In Force Premiums 
(in thousands) 

Policy In Force 

In Force Premiums 
(in thousands) 

Policy In Force 

505,992      
179,650      
70,322      
59,592      
53,480      
20,784      
14,685      
9,502      
6,864      
1,571      
1,238      
923,680      

230,937      
92,431      
51,576      
32,629      
67,181      
13,189      
14,280      
6,411      
4,370      
1,543      
1,139      
515,686      

$ 

$ 

535,838      
179,104      
71,930      
55,645      
55,366      
19,312      
13,161      
6,145      
3,982      
10      
346      
940,838      

242,400   
94,138   
54,469   
32,457   
70,337   
12,758   
10,729   
4,102   
2,722   
11   
327   
524,450   

Note 25. 

Subsequent Events 

On February 25, 2019, the Company announced that its Board of Directors declared a $0.06 per share quarterly dividend 

payable on April 3, 2019 to stockholders of record as of March 15, 2019.  

On February 25, 2019, the Company made a partial paydown on its $20.0 million revolving credit facility debt in the amount of  

$10.0 million. 

On February 19, 2019, the Company reacquired $5.8 million of its outstanding Convertible Notes, payment was made in cash of 

approximately $2.9 million and issuance of 285,201 shares of the Company’s common stock valued at $4.2 million.  

107 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None 

Item 9A. 

Controls and Procedures 

Evaluation of Disclosure Controls and Procedures 

We maintain disclosure controls and procedures (as defined in Exchange Act Rule 13a-15(e)) that are designed to assure that 
information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time 
periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to management, 
including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required 
disclosures. 

As required by Exchange Act Rule 13a-15(b), as of the end of the period covered by this Annual Report, under the supervision 

and with the participation of our Chief Executive Officer and Chief Financial Officer, we evaluated the effectiveness of our disclosure 
controls and procedures. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our 
disclosure controls and procedures were effective as of December 31, 2018. 

Limitations on Effectiveness of Controls 

Our management, including our Chief Executive Officer and Chief Financial Officer, do not expect that our disclosure controls 

and procedures will prevent all errors and fraud. In designing and evaluating the disclosure controls and procedures, management 
recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable, not absolute, 
assurance of achieving the desired control objectives. Further, the design of a control system must reflect the fact that there are 
resource constraints, and management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of 
possible controls and procedures. Because of the inherent limitations in all control systems, no evaluation of controls can provide 
absolute assurance that all control issues and instances of fraud, if any, within the Company have been detected. These inherent 
limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple 
error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more 
people, or by management’s override of the control. 

The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and 
there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Over time, 
controls may become inadequate because of changes in conditions, or the degree of compliance with the policies or procedures may 
deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and 
not be detected. 

Management’s Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in 

Rules 13a-15(f) and 15d-15(f) under the Exchange Act. Internal control over financial reporting is a process designed under the 
supervision and with the participation of our management, including our principal executive officer and principle financial officer, to 
provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external 
purposes in accordance with accounting principles generally accepted in the United States of America. 

As of December 31, 2018, our management assessed the effectiveness of our internal control over financial reporting using the 

criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control-Integrated 
Framework, or 2013 Framework. Based on this assessment, our management concluded that, as of December 31, 2018, our internal 
control over financial reporting was effective based on those criteria.  

Changes in Internal Control Over Financial Reporting 

There has been no change in our internal controls over financial reporting during our most recent quarter that has materially 

affected, or is reasonably likely to materially affect, our internal control over financial reporting. 

Item 9B. 

Other Information 

Not applicable 

108 

 
 
Item 10. 

Directors, Executive Officers and Corporate Governance 

PART III 

Information regarding directors of the Company standing for election at the 2019 annual stockholders meeting is incorporated in 
this Item 10 by reference to the descriptions in the Proxy Statement under the captions “Corporate Governance – Proposal 1. Election 
of Directors.” 

Information regarding our audit committee and audit committee financial experts is incorporated in this Item 10 by reference to 

the information under the caption “Corporate Governance – Board Meetings and Committees” in the Proxy Statement. 

Information regarding compliance with Section 16(a) of the Securities Exchange Act of 1934 is incorporated in this Item 10 by 

reference to “Stock Ownership Information – Section 16(a) Beneficial Ownership Reporting Compliance” in the Proxy Statement. 

Information regarding executive officers of the Company is incorporated in this Item 10 by reference to the information under 

the caption” Executive Officers” in the Proxy Statement. 

Item 11. 

Executive Compensation 

The information regarding executive compensation is incorporated herein by reference to our definitive Proxy Statement for 

the 2019 Annual Meeting of our Stockholders to be filed with the SEC within 120 days after the end of our fiscal year 
ended December 31, 2018. 

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  

Information regarding security ownership of certain beneficial owners and management is incorporate in this Item 12 by 

reference to the sections of the Proxy Statement with the following captions: 

(cid:120) 

(cid:120) 

Stock Ownership Information – Security Ownership of Directors and Executive Officers 

Stock Ownership Information – Security Ownership of Certain Beneficial Owners 

Item 13. 

Certain Relationships and Related Transactions, and Director Independence 

The information regarding certain relationship and related transactions, and director independence is incorporated herein by 
reference to our definitive Proxy Statement for the 2019 Annual Meeting of our Stockholders to be filed with the SEC within 120 days 
after the end of our fiscal year ended December 31, 2018. 

Item 14. 

Principal Accountant Fees and Services 

Information regarding principal accountant fees and services is incorporated herein by reference to our definitive Proxy 
Statement for the 2019 Annual Meeting of our Stockholders to be filed with the SEC within 120 days after the end of our fiscal year 
ended December 31, 2018. 

PART IV 

Item 15. 

Exhibits, Financial Statements Schedules 

The following documents are filed as part of this Annual Report on Form 10-K: 

(a)  The following documents are filed as part of this report. 

(1)  Financial Statements 

The following consolidated financial statements of the Company and the reports of independent auditors thereon are filed with 

this report: 

Report of Independent Registered Public Accounting Firm (Plant Moran) 
Consolidated Balance Sheets 
Consolidated Statements of Operations and Comprehensive Income  
Consolidated Statements of Changes in Stockholders’ Equity 
Consolidated Statements of Cash Flows 
Notes to Consolidated Financial Statements 

109 

 
 
(2)  Financial Statement Schedules 

The following additional financial schedules are furnished herewith pursuant to requirements of Form 10-K. 

Schedules required to be filed under the provisions of Regulations S-X Article 7: 

Schedule II Condensed Financial Information of Registrant 
Schedule V Valuation Allowance and Qualifying Accounts 
Schedule VI Supplemental Information Concerning Consolidated Property-Casualty Insurance Operations 
Report of Independent Registered Public Accounting Firm 

(3)  List of Exhibits 

Page 

113 
116 
117 
118 

The Following is a list of exhibits filed or incorporated by reference as part of this Annual Report on Form 10-K 

Exhibit 
Number 

Description 

2.1 

3.1 

3.2 

4.1 

4.2 

4.3 

4.4 

10.1 

10.2 

10.3 

10.4 

10.5 

10.6 

10.7 

Agreement and Plan of Merger, dated as of August 8, 2017, by and among Heritage Insurance Holdings, Inc., Gator 
Acquisition Merger Sub, Inc. and NBIC Holdings, Inc. and PBRA, LLC, in its capacity as Stockholder Representative, 
incorporated by reference to Exhibit 2.1 to our Form 8-K filed on August 9, 2017 

Certificate of Incorporation of Heritage Insurance Holdings, Inc. (incorporated by reference to Exhibit 3.1 to the 
Company’s Quarterly Report on Form 10-Q filed on August 6, 2014) 

By-laws of Heritage Insurance Holdings, Inc. (incorporated by reference to Exhibit 3.2 to the Company’s Quarterly 
Report on Form 10-Q filed on August 6, 2014) 

Form of Stock Certificate (Incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-
1/A (File No. 333-195409) filed on May 13, 2014) 

Form of Warrant (Incorporated by reference to Exhibit 4.2 to the Company’s Registration Statement on Form S-1/A (File 
No. 333-195409) filed on May 16, 2014) 

Form of 5.875% Convertible Senior Notes due 2037 (included in Exhibit 4.1), incorporated by reference to 1.1 to our 
Form 8-K filed on August 16, 2017 

Indenture, date as of August 16, 2017, by and among the Company. Heritage MGA, LLC as guarantor, and Wilmington 
Trust, National Association, as trustee, incorporated by reference to Exhibit 4.1 to our Form 8-K filed on August 16, 
2017 

Common Stock Purchase Agreement dated May 9, 2014, by and between Heritage Insurance Holdings, LLC and Ananke 
Ltd (incorporated by reference to Exhibit 10.32 to the Company’s Registration Statement on Form S-1/A (File No. 333-
195409) filed on May 16, 2014) 

Insurance Policy Acquisition and Transition Agreement, dated as of June 13, 2014, by and among Heritage Property & 
Casualty Insurance Company, the Florida Department of Financial Services, as Receiver for Sunshine State Insurance 
Company, and the Florida Insurance Guaranty Association (incorporated by reference to Exhibit 10.1 to the Company’s 
Current Report on Form 8-K filed on June 19, 2014) 

Amended and Restated Employment Agreement, dated November 04, 2015, by and between Heritage Insurance 
Holdings, Inc. and Bruce Lucas. (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-
K filed on November 6, 2015) 

Amended and Restated Employment Agreement, dated November 04, 2015, by and between Heritage Insurance 
Holdings, Inc. and Richard Widdicombe. (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on 
Form 8-K filed on November 6, 2015) 

Indenture, dated December 15, 2016, by and among Heritage Insurance Holdings, Inc., The Bank of New York Mellon, 
The Bank of New York Mellon, London Branch, and The Bank of New York Mellon (Luxembourg) S.A. (incorporated 
by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K filed on December 16, 2016) 

Employment Agreement, dated January 30, 2018 by and between Heritage Insurance Holdings, Inc. and Kirk H. Lusk. 
(incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed on February 2, 2018) 

Separation Agreement, dated January 30, 2018 by and between Heritage Insurance Holdings, Inc. and Steven C 
Martindale. (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on February 
2, 2018) 

110 

 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
Number 

10.8 

Credit Agreement, dated December 14, 2018, among Heritage Insurance Holdings, Inc., certain subsidiaries of Heritage 
Insurance Holdings, Inc. from time to time party thereto as guarantors, the lenders from time to time party thereto, 
Regions Bank, as Administrative Agent and Collateral Agent, BMO Harris Bank N.A., as Syndication Agent, Hancock 
Whitney Bank and Canadian Imperial Bank of Commerce, as Co-Documentation Agents, and Regions Capital Markets 
and BMO Capital Markets Corp., as Joint Lead Arrangers and Joint Bookrunners* 

Description 

21 

Subsidiaries of the Registrant * 

23.1 

Consent of Plante Moran, PLLC * 

23.2 

  Consent of Grant Thornton LLP * 

24.1 

Power of Attorney (included on signature page) * 

31.1 

31.2 

32.1 

Rule 13a-14(a)/15d-14(a) Certification of Principal Executive Officer as adopted pursuant to Section 302 of the 
Sarbanes-Oxley Act of 2002 * 

Rule 13a-14(a)/15d-14(a) Certification of Principal Financial Officer as adopted pursuant to Section 302 of the Sarbanes-
Oxley Act of 2002 * 

Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.SC. Section 1350, as adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002** 

101.INS  XBRL Instance Document * 

101.SCH  XBRL Taxonomy Extension Schema. * 

101.CAL  XBRL Taxonomy Extension Calculation Linkbase. * 

101.DEF  XBRL Taxonomy Extension Definition Linkbase. * 

101.LAB  XBRL Taxonomy Extension Label Linkbase. * 

101.PRE  XBRL Taxonomy Extension Presentation Linkbase. * 

*  Filed herewith 
**  Furnished herewith 
+  Portions of this exhibit (indicated by asterisks) have been omitted pursuant to a request for confidential treatment, and this exhibit 

has been filed separately with the SEC. 

Item 16. 

FORM 10-K SUMMARY 

None 

111 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 

report to be signed on its behalf by the undersigned, thereunto duly authorized. 

HERITAGE INSURANCE HOLDINGS, INC. (Registrant) 

Date: March 12, 2019 

By:   /s/ BRUCE LUCAS 

  Chairman and Chief Executive Officer 
  (on behalf of the Registrant and as Principal Executive Officer) 

By:   /s/ KIRK LUSK 

  Chief Financial Officer 
  (on behalf of the Registrant and as Principal Financial Officer) 

POWERS OF ATTORNEY 

KNOW ALL BY THESE PRESENT, that each person whose signature appears below constitutes and appoints Bruce Lucas or 

Kirk Lusk as his true and lawful attorney-in-fact and agent, he with full power of substitution and resubstitution, for him and in his 
name, place and stead, in any and all capacities, to sign any and all amendments to this report, and to file the same, with all exhibits 
thereto, and other documents in connection therewith, with the Securities and Exchange Commission, granting unto said attorneys-in-
fact and agents, full power and authority to do and perform each and every act and thing requisite or necessary to be done in and about 
the premises, as fully to all intents and purposes as he might or could do in person, hereby ratifying and confirming all that said 
attorneys-in-fact and agents, or any of them, or their substitute or substitutes, may lawfully do or cause to be done by virtue hereof. 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons 

on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

/s/ BRUCE LUCAS 
Bruce Lucas 

/s/ KIRK LUSK 
Kirk Lusk 

/s/ RICHARD WIDDICOMBE 
Richard Widdicombe 

/s/ PANAGIOTIS APOSTOLOU 
Panagiotis Apostolou 

/s/ NICHOLAS PAPPAS 
Nicholas Pappas 

/s/ JOSEPH VATTAMATTAM 
Joseph Vattamattam 

/s/ IRINI BARLAS 
Irini Barlas 

/s/ VIJAY WALVEKAR 
Vijay Walvekar 

/s/ STEVEN MARTINDALE 
Steven Martindale 

/s/ JAMES MASIELLO 
James Masiello 

/s/ TRIFON HOUVARDAS 
Trifon Houvardas 

  Chairman and Chief Executive Officer  

(Principal Executive Officer) 

March 12, 2019 

  Chief Financial Officer/Treasurer 

March 12, 2019 

(Principal Financial Officer and Principal Accounting Officer) 

  President and Director 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

112 

March 12, 2019 

March 12, 2019 

March 12, 2019 

March 12, 2019 

March 12, 2019 

March 12, 2019 

March 12, 2019 

March 12, 2019 

March 12, 2019 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
    
 
 
 
 
SCHEDULE II – CONDENSED FINANCIAL INFORMATION OF REGISTRANT 
Condensed Balance Sheet 

The following summarizes the major categorizes of Heritage Insurance Holdings, Inc.’s financial statements (in thousands, except per 
share data): 

ASSETS 
Debt securities, available for sale, at fair value 
Cash and cash equivalents 
Investment in and advances to subsidiaries 
Other assets 

Total Assets 

LIABILITIES AND STOCKHOLDERS' EQUITY 

Long-term debt 
Accounts payable 
Deferred income tax 
Other accrued expenses 
Total Liabilities 

Common stock, 30,083,559 shares issued and 29,477,756 outstanding 
Paid-in-capital 
Treasury stock, at costs, 7,214,797 
Accumulated other comprehensive income 
Retained earnings 

Total Stockholders' Equity 
Total Liabilities and Stockholders' Equity 

The accompanying note is an integral part of condensed financial statements 

Condensed Statement of Operations 

STATEMENT OF OPERATIONS 

Revenue: 
Other revenue 

Total revenue 

Expenses: 

General and administrative expense 
Amortization of debt issuance cost 
Interest expense, net 
Other non-operating expense, net 
Total expenses 

Loss before income taxes and equity in net income of 
   subsidiaries 
Benefit from income taxes 
Loss before equity in net income of subsidiaries 
Equity in net income of subsidiaries 

Net loss 

The accompanying note is an integral part of condensed financial statements 

113 

As of December 31, 
2018 
(In thousands) 

—   
13,892   
598,523   
3,324   
615,739   

167,308   
4,915   
10,692   
7,493   
190,408   

3   
325,290   
(89,185 ) 
(6,527 ) 
195,750   
425,331   
615,739   

$ 

$ 

For the Year Ended 
December 31, 
2018 
(In thousands) 

   $ 

   $ 

1,858   
1,858   

19,005   
4,623   
17,277   
9,791   
50,696   

(48,838 ) 
(9,545 ) 
(39,293 ) 
—   
(39,293 ) 

 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
     
  
  
  
     
  
  
  
  
  
  
  
  
  
  
 
  
  
     
  
  
 
  
  
  
  
  
  
  
  
  
 
  
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
 
 
 
 
For the Year Ended 
December 31, 
2018 
(In thousands) 

   $ 

(39,293 ) 

5,273   
9,790   
3,252   
4,623   
(1,325 ) 

121   
(5,080 ) 
1,589   
(3,771 ) 
(3,521 ) 
7,338   
(21,004 ) 

—   
92,800   
—   
(42,200 ) 
50,600   

—   
110,769   
—   
(79,500 ) 
(264 ) 
(52,739 ) 
—   
(1,839 ) 
(2,000 ) 
(6,380 ) 
(31,953 ) 
(2,357 ) 
16,249   
13,892   

   $ 

SCHEDULE II – CONDENSED FINANCIAL INFORMATION OF REGISTRANT 
Condensed Statement of Cash Flows 

Net loss 
Adjustments to reconcile net loss to net cash used in operating activities: 

Stock-based compensation 
Net realized losses (gains) 
Valuation on conversion feature 
Amortization of debt issuance cost 
Deferred income taxes 

Changes in operating assets and liabilities 

Prepaid 
Income taxes payable 
Dividends payable 
Accrued interest on debt 
Other assets 
Other liabilities 
Net cash used in operating activities 

Investing Activities 

Purchases of investment available for sale 
Dividends received from subsidiaries 
Acquisition of a business 
Investments and advances to subsidiaries 

Net cash provided by investing activities 
Financing Activities 

Proceeds from exercise of stock options and warrants 
Proceeds from issuance of note payable, net of issuance costs 
Proceeds from mortgage loan 
Repayment of secured senior notes 
Mortgage loan payments 
Repurchase of convertible notes 
Excess tax (expense) benefit on stock-based compensation 
Shares tendered for income tax withholdings 
Purchase of treasury stock 
Dividends 

Net cash used in financing activities 
Increase (decrease) in cash and cash equivalents 
Cash and cash equivalents, beginning of period 
Cash and cash equivalents, end of year 

The accompanying note is an integral part of condensed financial statements 

114 

 
 
 
  
  
  
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
SCHEDULE II – CONDENSED FINANCIAL INFORMATION OF REGISTRANT 
Notes to Condensed Financial Statements 

(1) 

Organization and Basis of Presentation 

Heritage Insurance Holdings, Inc., (“we”, “our”, “us” and “Heritage Insurance”), established in 2012 and incorporated in the state of 
Delaware in 2014, is a property and casualty insurance holding company that provides personal and commercial residential property 
insurance. We are headquartered in Clearwater, Florida and, through our insurance company subsidiaries, Heritage Property & 
Casualty Insurance Company (“Heritage P&C”), Narragansett Bay Insurance Company (“NBIC”) and Zephyr Insurance Company 
(“Zephyr”), we write personal residential property insurance for single-family homeowners and condominium owners, and rental 
property insurance in the states of Alabama, Connecticut, Florida, Georgia, Hawaii, Massachusetts, New Jersey, New York, North 
Carolina, Rhode Island and South Carolina. We also provide commercial residential insurance for Florida properties and are also 
licensed in the states of Maryland, Mississippi, Pennsylvania, and Virginia.  In order to limit our potential exposure to catastrophic 
events, we purchase significant reinsurance from third party reinsurers and sponsor catastrophe bonds issued by Citrus Re.  

The accompanying condensed financial statements included the activity of the Parent Company and the equity basis of its consolidated 
subsidiaries.  Accordingly, these condensed financial statements have been presented for the parent company only. These condensed 
financial statements should be read in conjunction with the consolidated financial statements and related notes of HIH and subsidiaries 
set forth in Part II, Item 8 Financial Statements and Supplemental Data of this Annual Report. 

In applying the equity method to our consolidated subsidiaries, we record the investment at cost and subsequently adjust for additional 
capital contributions, distributions and proportionate share of earnings or losses.  

115 

 
 
 
 
 
 
 
SCHEDULE V – VALUATION ALLOWANCES AND QUALIFYING ACCOUNTS 

The following table summarizes activity in the Company’s allowance for doubtful accounts for the year ended December 31, 2018. 

Description 
Year ended December 31, 2018 

   Beginning 

balance 

   Charges in 
earnings 

Charges to 
other 
accounts 

Deductions 

   Ending 
balance 

Allowance for doubtful accounts 

$ 

—     

—     

—     

—     

$ 

—   

116 

 
 
 
 
 
  
  
  
  
  
  
  
  
     
    
    
    
    
    
     
     
     
  
  
  
  
  
 
 
 
SCHEDULE VI – SUPPLEMENTAL INFORMATION CONCERNING CONSOLIDATED PROPERTY AND CASUALTY INSURANCE 
OPERATIONS 

The following table provides certain information related to the Company’s property and casualty operations as of , and for the periods 
presented (in thousands):  

Year 

2018 

Year 

2018 

As of December 
31, 
Reserves for 
Unpaid Losses 
and LAE 

For the Year Ended December 31, 

Incurred Losses 
and LAE 
Current Year    

Incurred Losses 
and LAE Prior 
Years 

   Paid losses and 

   Net Investment 

LAE 

Income 

$ 

432,359      

$ 

224,080      

$ 

13,345      

$ 

210,303      

$ 

13,280   

As of December 
31, 
Deferred Policy 
Acquisition 
Costs 
("DPAC") 

For the Year Ended December 31, 

Amortization of 
DPAC, Net 

Net Premiums 
Written 

Net Premiums 
Earned 

Unearned 
Premiums 

$ 

73,055      

$ 

139,630      

$ 

445,898      

$ 

454,182      

$ 

472,357   

117 

 
 
 
 
  
  
     
  
  
  
  
  
  
  
  
  
     
  
  
     
  
  
     
  
  
     
  
  
     
  
  
  
 
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
     
  
  
     
  
  
     
  
  
     
  
  
  
 
 
 
 
Supplemental Information Opinion: 

Report of Independent Registered Public Accounting Firm 

To The Board of Directors and Stockholders of 
Heritage Insurance Holdings, Inc.  
Clearwater, Florida  

We have audited the accompanying consolidated balance sheet of Heritage Insurance Holdings, Inc. (the "Company") as of December 
31, 2018, and the related consolidated statements of operations and comprehensive income (loss), changes in stockholders' equity, and 
cash flows for the year ended December 31, 2018; such consolidated financial statements and report are included elsewhere in this Form 
10-K and are incorporated herein by reference. Our audit also included the consolidated financial statement schedules of the Company 
listed in the accompanying index at Item 15. These consolidated financial statement schedules are the responsibility of the Company’s 
management.  Our  responsibility  is  to  express  an  opinion  based  on  our  audit.  In  our  opinion,  such  consolidated  financial  statement 
schedules, when considered in relation to the basic consolidated financial statements taken as a whole, present fairly, in all material 
respects, the information set forth therein. 

/s/ Plante & Moran, PLLC 

East Lansing, Michigan 
March 12, 2019 

118