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Horace Mann Educators Corporation

hmn · NYSE Financial Services
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Ticker hmn
Exchange NYSE
Sector Financial Services
Industry Insurance - Property & Casualty
Employees 1750
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FY2014 Annual Report · Horace Mann Educators Corporation
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Horace Mann Educators Corporation
2014 Annual Report and 10-K

Horace Mann – the father of American public education
Horace Mann believed every child should receive a basic education,  
and as a result worked hard to create a ladder of opportunity for  
millions of children.  We are proud to share his name.

HA-C00374 (Mar. 15)

Financial Highlights
(Dollars in millions, except per share data)

Year Ended December 31,

2014

2013

2012

Operations
Insurance premiums written and  
   contract deposits (A)
Net income
Operating income (A)
Return on equity (B)
Property & casualty   
   combined loss and expense ratio

Per share
Net income-diluted
Operating income (A)-diluted
Dividends paid
Book value  
Book value excluding the fair
   value adjustment for investments (A) 

Financial position
Total assets
Short-term debt 
Long-term debt    
Total shareholders’ equity

$

$
$
$
$

$

$

1,167.7
104.2
97.3
8.4%

 96.1%

2.47
2.30
0.92
32.65

25.38

9,768.5
38.0
199.9
1,336.5

$

$
$
$
$

$

$

1,094.2
110.9
96.5

9.6%

96.3%

2.66
2.32
0.78
27.14

23.83

8,826.7
38.0
199.9
1,099.3

$

$
$
$
$

$

$

1,067.7
103.9
86.3
9.0%

98.3%

2.51
2.08
0.55
31.65

21.93

8,167.7
38.0
199.8
1,245.8

(A)  For a definition of this non-GAAP measure, see the Company’s SEC filings.
(B)  Based on 12-month net income and average quarter-end shareholders’ equity.

Forward-looking information 
It is important to note that the Company’s actual results could differ materially from those projected in  
forward-looking statements.  Additional information concerning factors that could cause actual results  
to differ materially from those in the forward-looking statements is contained from time to time in the  
Company’s SEC filings.  Copies of these filings may be obtained by contacting the Company or the SEC.

The Horace Mann Value Proposition
At Horace Mann, we strive to provide lifelong financial well-being for educators and their families  
through personalized service, advice and a full range of tailored insurance and financial products.

The Company’s common stock is traded on the New York Stock Exchange under the symbol HMN.  The following 
table sets forth the high and low sales prices and the cash dividends paid per share during the periods indicated.

Fiscal Period

High

Market Price

2014

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

2013

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

$33.74

31.79

31.73

31.87

$31.81

29.00

25.59

22.22

Corporate Data

Corporate Office
1 Horace Mann Plaza
Springfield, IL 62715-0001
217-789-2500
horacemann.com

Annual Meeting
May 20, 2015
9:00 a.m.
Horace Mann Lincoln Auditorium
1 Horace Mann Plaza
Springfield, IL 62715-0001

Independent Accountants
KPMG LLP
200 East Randolph Street
Chicago, IL 60601

Low

$28.11

28.34

27.70

27.42

$27.25

24.20

20.70

19.95

Dividend Paid

$0.230

0.230

0.230

0.230

$0.195

0.195

0.195

0.195

Common Stock
HMEC Stock is traded 
on the NYSE (HMN)

Transfer Agent
American Stock Transfer 
  & Trust Company, LLC
59 Maiden Lane
New York, NY 10038 

Senior Notes
HMEC senior notes are traded 
in the open market (HMN 6.05 
and HMN 6.85)

Additional Information
Additional financial data 
on HMEC and its subsidiaries 
is included in Form 10-K filed 
with the Securities and Exchange 
Commission.  Electronic copies 
of HMEC’s SEC filings are 
available at horacemann.com.  
Printed copies of SEC filings 
are available upon written 
request from:

Investor Relations
Horace Mann 
  Educators Corporation
1 Horace Mann Plaza
Springfield, IL 62715-0001

 Horace Mann Educators Corporation  •  2014 Annual Report

Horace Mann Educators Corporation  •  2014 Annual Report

Letter to Shareholders
2014 a noteworthy year for Horace Mann 
Horace Mann delivered another year of strong 
performance in 2014, producing double-
digit sales growth and near-record operating 
earnings per share, which resulted in solid 
shareholder returns.  The unique value 
proposition of protecting educators’ short-
term risks and helping to secure their financial 
futures continues to resonate with the educator 
market and investors.

2014 operating income of $2.30 per diluted 
share — the company’s second-highest annual 
earnings — resulted in nearly 7 percent 
growth in book value per share excluding net 
unrealized gains on investments, ending the 
year at $25.38 per share.  

Horace Mann’s demonstrated ability to 
outperform in the educator marketplace 
resulted in top-quartile returns to 
shareholders, considering growth in book 
value per share and the strong level of 
dividends paid to investors.  The attractive 
dividend continues to be an important 
differentiator for Horace Mann, and in March 
2014, the Board of Directors approved an 
18 percent dividend increase, resulting in 
an annual dividend of 92 cents per share.  
This was the sixth straight year of increased 
shareholder dividends for Horace Mann 
investors.  When you combine the annual 
dividend with stock price appreciation over  
the course of 2014, total shareholder return 
was 9.5 percent.  

In addition to strong book value and dividend 
growth, last year the company continued 
to repurchase shares of stock and plans to 
continue opportunistic execution of our  
capital management strategy.

P&C results show profitable growth
2014 was a year of transition in our property 
& casualty segment.  The track record of solid, 
profitable results continued, and new product, 
pricing and underwriting initiatives began to 
take hold.  Particularly encouraging were the 
accelerating sales results in the second half 
of 2014, which showed promise for sustained 
profitable growth. 

Written premium increased 2 percent, driven 
by increases in average written premium 
per policy and reductions in catastrophe 
reinsurance costs.  Net income increased  
$2.5 million over 2013, to a total of $46.9 
million.  The P&C combined ratio of 96.1  
percent improved 0.2 percent in 2014, 
reflecting earned rate increases in excess  
of loss cost trends, as well as the benefit of 
exposure management actions to reduce 
weather-related loss volatility.

Auto sales increased 6 percent for the year.  
That sales activity was buoyed by selected  
state new product and pricing initiatives,  
which provide improved risk segmentation 
and more attractive new business pricing for 
preferred-risk educators.  Auto policy retention 
remains strong at 85 percent.  Although the 
number of auto policies in force was slightly 
below year-end 2013, we are confident our 
sales momentum will result in increased  
in-force growth.

In property, Horace Mann, like much of the 
industry, experienced a higher level of non-
catastrophe losses, which more than offset  
the modest decline in catastrophe activity.   
As volatile weather continues to be a challenge 
in the property line, refining pricing, 
underwriting and risk appetite will 

Horace Mann Educators Corporation  •  2014 Annual Report 

1

be necessary to ensure continued profitable 
results.  Property policy retention remained 
high at 88 percent.

Impressive results in Annuity and Life
For both the annuity and life segments, results 
for 2014 encompassed robust sales and growth 
in assets under management.  Annuity net 
income increased $0.6 million to $45.3 million.   

Annuity sales increased more than 20 percent, 
led by the new fixed indexed annuity (FIA) 
product which comprised nearly a third of 
annuity sales.  The new product was favorably 
received by both customers and agents.   
Almost two-thirds of our agents sold at least 
one FIA policy, a significant increase from the 
small number that sold third-party vended 
products previously offered.

Despite the challenging interest rate 
environment, the company maintained 
favorable new business pricing spreads, as well 
as a strong net interest margin, which increased 
10 percent over 2013.  The net interest spread  
of 201 basis points for the fixed annuity  
business reflected continued solid investment 
portfolio performance and proactive crediting 
rate management. 

Annuity deposits increased 14 percent over 
2013, primarily due to an increase in the 
amount of single premium deposits.  Total 
annuity assets under management of $5.7 
billion increased 6 percent, and total cash value 
persistency held steady at about 94 percent.  

In 2014, life mortality returned to more normal 
levels compared to the prior year.  This was the 
primary contributor to the $2.9 million decline 
in net income in the life segment compared 
to 2013.  Through increased agent training, 
updated underwriting and pricing, and a 
simplified, electronic application process, the 
company delivered a 31 percent increase in 

life insurance sales in 2014, the third year of 
double-digit sales growth.  This growth was 
the result of a multi-year effort to emphasize 
the Horace Mann manufactured life insurance 
product line, and as a result, individual life 
policies in force increased for the first time  
since 1998.

Advancing products, distribution and 
infrastructure (PDI)
The Horace Mann vision is clear: To be the 
preferred insurance and financial services 
provider to the nation’s educators.  The 
company is beginning to execute on our 
long-term “PDI” strategy to provide educators 
with the products they need, the distribution 
options they want and a modern, efficient 
infrastructure to support the business. 

We are enhancing our product suite by adding 
new Horace Mann products and offering 
additional third-party products to ensure we 
meet educators’ needs.  Our new FIA product 
is designed to fit in between a traditional fixed 
annuity and a variable annuity.  The FIA offers 
the opportunity to earn a higher credited 
rate based on the performance of a selected 
equity market index and also offers principal 
protection.  This balance of risk protection 
with the opportunity for a higher return than a 
traditional fixed annuity product has resonated 
well in the conservative educator market and 
equips agents with an additional Horace Mann 
product that meets the retirement planning 
needs of the market.  First-year sales of the 
Horace Mann product far exceeded the sales 
levels of the third-party products previously 
offered, as pent-up demand for our product 
drove strong sales. 

In P&C, we introduced a more sophisticated 
product and pricing structure that offers more 
refined risk segmentation.  This has resulted in 
improved new business rates for preferred 

2 

Horace Mann Educators Corporation  •  2014 Annual Report

educator segments.  Implementing this new 
structure on a state-by-state basis is showing 
encouraging preliminary results.  Establishing 
the Horace Mann General Agency to work with 
third-party vendors further positions Horace 
Mann as an educator’s trusted advisor.   
Offering coverage on higher-value homes, 
small commercial businesses, higher risk 
properties and classic cars provides solutions  
to more customers’ coverage needs. 

We continue to strengthen our distribution 
model to complement the exclusive agent  
force.  In late 2014, a new in-house sales team 
began to supplement the Horace Mann agency 
force.  The team has clearly filled an untapped 
need, and expansion is planned for 2015.  In 
tandem, exclusive agents will receive enhanced 
training to achieve higher productivity and 
service standards.

To support local agents vying for business 
with larger school districts, an institutional 
sales focus is bringing increased credibility to 
the local agent presence, which results in the 
expansion of Horace Mann’s reach in  
the market.

We continue to invest in the company’s 
infrastructure by upgrading systems 
and processes.  We completed the first 
implementation phase of a new life and  
annuity administration system to improve 
speed of delivery and overall functionality.  
When the system is fully implemented, new 
products can be developed and brought to 
market quicker and with cost efficiency.  The 
upgrade to a new customer service technology 
platform modernizes the customer experience 
and gives customers more interaction options, 
including an online chat function.  The due 
diligence phase for assessment of a new 
administration system for the property and 
casualty business is underway. 

In support of these and other growth initiatives, 
we continue to recruit and attract experienced 
and proven industry professionals to lead 
strategic efforts.

‘Find more, win more, keep more’ in 2015 
and beyond
With the right strategy gaining traction, 
our perseverance and hard work laid the 
groundwork in 2014 for some exciting 
developments in 2015.

Year-end momentum provides a foundation  
for sales growth in all lines of business in  
2015.  Striving to increase auto policies in 
force for the first time since 2007, building 
on annuity momentum, and introducing our 
indexed universal life product will highlight 
the year.  Continuing the rollout of the more 
sophisticated P&C product and pricing  
structure to more states should lead to 
increased sales and improve the P&C loss  
ratio toward our mid-90s target. 

Operating expenses will increase modestly  
to fund strategic infrastructure investments to 
bring service capabilities more in line with the 
top players in the industry.  While the low-
yield interest environment will continue to be 
a challenge, layering on new annuity business 
and proactively managing investment  
portfolio and crediting rates should mitigate 
spread compression.

Strategically, we plan to focus more  
resources on our “find more, win more, keep 
more” strategy to increase the number of 
educator households.  

Expanding use of third-party data and  
analytics will identify profitable growth 
opportunities.  With the amount of consumer 
data available, tapping in to “Big Data” 

Horace Mann Educators Corporation  •  2014 Annual Report 

3

supports targeted marketing efforts based on 
educator household characteristics.  This is the 
initial step in a multi-year strategy to identify 
the most efficient ways to access preferred 
segments of the educator market.  Then, the 
“find more” activity can effectively convert 
those households to first-time customers. 

Some of the best potential customers, 
though, are the ones we already have.  Every 
additional product placed in an educator 
household bolsters already strong retention 
and persistency levels.  “Winning more” 
share of a household wallet means “keeping 
more” customers.  With that in mind, targeted 
campaigns designed to sell more products 
to current educator households are the 
cornerstone of the “keep more” strategy.   
At the corporate level, integrated campaigns, 
featuring direct and digital marketing elements, 
will make sure customers are aware of all 
product lines and the potential cost savings 
associated with adding those lines.  Then, at 
the local level, knowledgeable agents conduct 
annual policy reviews and State Teachers’ 
Retirement System workshops to identify 
ways Horace Mann can help protect educators’ 
short-term risks and secure their long-term 
financial futures. 

Looking ahead to 2015
The Horace Mann business model continues 
to have significant growth potential.  But we 
know we face challenges ranging from the low 
interest rate environment to an increasingly 
competitive P&C marketplace, as well as 
exciting and new emerging trends in our 
industry.  We believe we are well positioned  
to meet the challenges and prosper in an ever-
changing environment.

Improvements in product and pricing efforts 
for auto and continued strong annuity sales 
should drive new educator household growth.  
Renewed commitment to Horace Mann life 
sales and other cross-sell efforts further solidify 
the household relationship and drive retention. 

With the structure of our multi-year business 
strategy firmly established and in flight, Horace 
Mann will continue its fiscally conservative 
and responsible stewardship, always focused 
on creating greater shareholder value.  Total 
shareholder return was 9.5 percent in 2014, 
consistent with our long track record of 
delivering sustained shareholder return, and 
we remain focused on growing book value 
per share and paying a compelling dividend 
to investors.  In March 2015, for the seventh 
consecutive year, Horace Mann increased its 
quarterly dividend. 

We are confident we are making great strides 
toward our vision of being the preferred 
insurance and financial services provider to the 
nation’s educators and are on the right path to 
capitalize on our momentum to profitably grow 
our company and reward our shareholders.

Marita Zuraitis
President & Chief Executive Officer

4 

Horace Mann Educators Corporation  •  2014 Annual Report

Directors 

Gabriel L. Shaheen
Chairman of the Board of Directors
Horace Mann Educators Corporation
President and Chief Executive Officer (retired)
Lincoln National Life Insurance Company

Marita Zuraitis
President & Chief Executive Officer
Horace Mann Educators Corporation

Dr. Mary H. Futrell
Co-Director, Center for Curriculum,
   Standards and Technology
Professor, Department of Education Leadership
The George Washington University

Stephen J. Hasenmiller
Senior Vice President (retired) 
The Hartford Financial Services Group, Inc.

Ronald J. Helow*
Managing Director 
New Course Advisors

Beverley J. McClure*
Senior Vice President, Enterprise Operations (retired)
United Services Automobile Association (USAA) 

Roger J. Steinbecker*
Managing Partner (retired)
PricewaterhouseCoopers LLP

Robert Stricker
Senior Vice President and Principal (retired)
Shenkman Capital Management, Inc.

Steven O. Swyers*
Managing Partner (retired)
PricewaterhouseCoopers LLP

*  Member of the Audit Committee, each an independent director.

Officers 

Marita Zuraitis
President & Chief Executive Officer

Dwayne D. Hallman
Executive Vice President 
Chief Financial Officer

Stephen P. Cardinal
Executive Vice President
Chief Marketing Officer

Matthew P. Sharpe
Executive Vice President
Annuity & Life

William J. Caldwell
Senior Vice President
Property & Casualty

Bret A. Conklin
Senior Vice President 
Controller

Sandra L. Figurski
Senior Vice President
Chief Information Officer 

John McCarthy
Senior Vice President
Chief Human Resources Officer

Ann M. Caparrós
General Counsel & Chief
   Compliance Officer
Corporate Secretary

Angela S. Christian
Vice President & Treasurer

 Horace Mann Educators Corporation  •  2014 Annual ReportFinancial Highlights
(Dollars in millions, except per share data)

Year Ended December 31,

2014

2013

2012

Operations
Insurance premiums written and  
   contract deposits (A)
Net income
Operating income (A)
Return on equity (B)
Property & casualty   
   combined loss and expense ratio

Per share
Net income-diluted
Operating income (A)-diluted
Dividends paid
Book value  
Book value excluding the fair
   value adjustment for investments (A) 

Financial position
Total assets
Short-term debt 
Long-term debt    
Total shareholders’ equity

$

$
$
$
$

$

$

1,167.7
104.2
97.3
8.4%

 96.1%

2.47
2.30
0.92
32.65

25.38

9,768.5
38.0
199.9
1,336.5

$

$
$
$
$

$

$

1,094.2
110.9
96.5

9.6%

96.3%

2.66
2.32
0.78
27.14

23.83

8,826.7
38.0
199.9
1,099.3

$

$
$
$
$

$

$

1,067.7
103.9
86.3
9.0%

98.3%

2.51
2.08
0.55
31.65

21.93

8,167.7
38.0
199.8
1,245.8

(A)  For a definition of this non-GAAP measure, see the Company’s SEC filings.
(B)  Based on 12-month net income and average quarter-end shareholders’ equity.

Forward-looking information 
It is important to note that the Company’s actual results could differ materially from those projected in  
forward-looking statements.  Additional information concerning factors that could cause actual results  
to differ materially from those in the forward-looking statements is contained from time to time in the  
Company’s SEC filings.  Copies of these filings may be obtained by contacting the Company or the SEC.

The Horace Mann Value Proposition
At Horace Mann, we strive to provide lifelong financial well-being for educators and their families  
through personalized service, advice and a full range of tailored insurance and financial products.

The Company’s common stock is traded on the New York Stock Exchange under the symbol HMN.  The following 
table sets forth the high and low sales prices and the cash dividends paid per share during the periods indicated.

Fiscal Period

High

Market Price

2014

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

2013

Fourth Quarter

Third Quarter

Second Quarter

First Quarter

$33.74

31.79

31.73

31.87

$31.81

29.00

25.59

22.22

Corporate Data

Corporate Office
1 Horace Mann Plaza
Springfield, IL 62715-0001
217-789-2500
horacemann.com

Annual Meeting
May 20, 2015
9:00 a.m.
Horace Mann Lincoln Auditorium
1 Horace Mann Plaza
Springfield, IL 62715-0001

Independent Accountants
KPMG LLP
200 East Randolph Street
Chicago, IL 60601

Low

$28.11

28.34

27.70

27.42

$27.25

24.20

20.70

19.95

Dividend Paid

$0.230

0.230

0.230

0.230

$0.195

0.195

0.195

0.195

Common Stock
HMEC Stock is traded 
on the NYSE (HMN)

Transfer Agent
American Stock Transfer 
  & Trust Company, LLC
59 Maiden Lane
New York, NY 10038 

Senior Notes
HMEC senior notes are traded 
in the open market (HMN 6.05 
and HMN 6.85)

Additional Information
Additional financial data 
on HMEC and its subsidiaries 
is included in Form 10-K filed 
with the Securities and Exchange 
Commission.  Electronic copies 
of HMEC’s SEC filings are 
available at horacemann.com.  
Printed copies of SEC filings 
are available upon written 
request from:

Investor Relations
Horace Mann 
  Educators Corporation
1 Horace Mann Plaza
Springfield, IL 62715-0001

 Horace Mann Educators Corporation  •  2014 Annual Report

Horace Mann Educators Corporation  •  2014 Annual Report

Horace Mann Educators Corporation
2014 Annual Report and 10-K

Horace Mann – the father of American public education
Horace Mann believed every child should receive a basic education,  
and as a result worked hard to create a ladder of opportunity for  
millions of children.  We are proud to share his name.

HA-C00374 (Mar. 15)