HP 2002 annual re p o rt I t ’s working. It may be what people are saying about H P ’s integration eff o rt s , but more import a n t l y, it’s what p e o p l e s a y when technology s o l v e s a s e e m i n g l y impossible pro b l e m for the first time, or reliably p e rf o rms a transaction for the millionth. I t ’s working. When technology propels a company into new markets. Cuts millions in cost out of a business. Tracks a customer ord e r. Powers the stock market. When it models aberrant weather p a t t e rns, or serious diseases, or economic turbulence — and in the process, makes possible new policies, treatments, cures. When technology opens up new opportunities in underserv e d communities. Helps car engineers cheat the wind. Or makes a parent smile. It is for these moments that we are building HP into the world’s most capable technology company. A company dedicated to harnessing technology — in all its complexity, power and hope — not just to make a p rofit, but to make a diff e re n c e . Our re l a t i o n s h i p s Rightfully so, customers are demanding more than ever from their technology part n e r s . financial markets + HP: HP people and technology power14 of the world’s largest stock exchanges. Hong Kong + HP: HP technology enables citizens in Hong Kong to access government services from public kiosks. Disney + HP: Mission: Space in Epcot at the Walt Disney World Resort is a collaboration between Disney and H P. HP technology will help bring the experience of space flight to life. retail + HP: When you use your charge card, chances are HP technology helps manage the transaction. Our re l a t i o n s h i p s HP is a very diff e rent kind of part n e r. Starbucks + HP: In 2,000-plus Starbucks stores, people use WiFi cards and HP’s wireless connection manager to check e-mail and scan the Net. e v e ry w h e re + HP: HP and Nokia are redefining where everyone works, learns, and plays. Sundance Institute + HP: HP is the official IT provider to the Sundance Film Festival, to the Sundance Institute and to independent spirits who are pioneering new frontiers in film. e-government + HP: HP is helping governments every w h e re harness technology to better serve their constituents. innovation + HP: E n t re p reneurial photographers in India are using small solar panels to power HP cameras and printers to print photo IDs for citizens in remote parts of India. 100% of the top 50 telecoms 95% of all securities transactions 67% of all credit card transactions 6 5 % o f t h e w o r l d ’s e n e rg y i n f r a s t ru c t u re And millions of people just like you HP is a company that not only values partnership, but aspires to its highest ideal. Customers want straight talk, practical solutions and a partner they can trust. A partner dedicated to helping them get far more value out of their technology investments. In 2002, with a portfolio that spans fro m desktop to print shop, from laptop to NonStop computing systems, HP people and technology p o w e red much of the world’s vital infrastru c t u re. To d a y, more than 100 stock and commodity exchanges, including 14 of the world’s largest, rely on HP. We support 95 p e rcent of the world’s securities transactions. We help manage two out of every three credit card transactions, and thre e out of every four electronic fund transfers globally. We handle 80 percent of all telecom billing and customer care traffic in Europe and Asia. We ’ re now a leading partner to Microsoft, Intel, Oracle, BEA, Siebel, PeopleSoft, Accenture, Cap Gemini Ernst & Young (CGE&Y) and BearingPoint. As a result, we are in a better position than ever to galvanize the industry on behalf of our customers. Our inventiveness Since 1999, the number of worldwide patent applications we’ve filed has increased 260 p e rc e n t . tiny + HP: HP is leading the march toward nanotechnologies to push beyond the limits of silicon. $49.99 + HP: Sometimes, it’s our most aff o rdable products that are packed with patents — our $49.99 printer is covered by 100 patents worldwide. solar power + HP: In developing countries, HP is using unexpected technologies to create sustainable businesses. your life + HP: HP digital imaging technology captures and prints more smiles, more moments and more joy. Our inventiveness One of the great benefits of the Compaq acquisition is that it increases our capacity to invent. standards + HP: Nearly 700 HP people work with 300 diff e rent standards organizations around the world. understanding + HP: HP server technology helps scientists and re s e a rchers simulate phenomena that once took an e n t i re lifetime to understand. fast + HP: As the principal sponsor of the BMW WilliamsF1 Team, HP's participation goes beyond painting a logo on the wings. An HP superc o m p u t e r, which designed the car, conducts thousands of race simulations. And HP servers and notebooks analyze real-time data, letting the team make critical changes to the car. simplicity + HP: The new HP PhotoSmart 230 printer can output directly from a digital camera memory card, no PCs attached. 17, 000 worldwide patents 2 2,000 R&D professionals 7, 000 new patent applications in 2002 100 new products in six months 25 patent applications worldwide every work day S t a rting with Bill Hewlett’s first patent in 1938 through each of the more than 17,000 worldwide patents we hold today, innovation has been a hallmark of HP scientists, re s e a rchers and engineers. In 2002, the combined company invested approximately $4 billion toward advances in consumer device connectivity; infrastru c t u re management, interoperability and utilization s o f t w a re and services; new imaging technologies; next generation computing utility and grid technologies; mobility; and security and trusted systems. And while some in our industry choose to forgo primary invention in pursuit of lower costs, we have demonstrated in products such as our $49.99 printer with 100 worldwide patents, that for HP, low cost doesn’t equate to low-tech. As just one measure of our inventiveness, we greatly accelerated our rate of innovation in 2002. In the last six months of 2002, we introduced more than 100 new products and added 1,400 patents worldwide. This happens to be the fastest rate of innovation as measured by pro d u c t i n t roduction and patent generation in HP’s history. And it shows: In 2001, we ranked 15th in the United States in patents. In 2002, we moved up to ninth. Our commitment to innovation is as s t rong as ever — and we are focusing in areas where we can make a unique contribution to our customers, and truly diff e rentiate ourselves from our competitors. The future These tough times are separating the good companies from the great companies. blade servers + HP: HP is the first vendor to ship 1,800 blade servers, next generation server technology, per month. aspiration + HP: HP technology touches more than a billion people every day. $4 billion + HP: We spend our R&D budget on innovation that will make the biggest diff e rence for our customers. solutions + HP: When a 64-bit memory can fit inside a red blood cell or act as an electronic switch; when whole c i rcuits get so small they can hide in the weave of a T- s h i rt — that is molecular computing. It’s H P ’s U.S. patent 6.459.059. know-how + HP: HP Services’ professionals bring innovative services, practices and methodologies to companies worldwide every day. The future We applaud the individuals and teams who are proving that everything is possible. media + HP: Connect the HP Media Center PC to a TV or flat-panel monitor, then use it to capture and play back TV shows and music, view digital photos, or watch DVDs and home movies. the reinvented PC + HP: H P ’s new tablet PC is a small graphics-oriented notepad with a special version of Windows that lets you draw, take notes and fill out forms with a digital pen. surplus inventory + HP: HPSupplyLink helps charitable organizations acquire needed goods from companies with surplus i n v e n t o ry that can contribute to the basic needs of communities. global reach + HP: 1 7 8 countries. 141,000 HP employees. We ’ re every w h e re our clients need us to be. 178 countries 141,000 HP employees 1 vision 1 mission One HP These are not easy times for the IT industry, or many other industries for that matter. But in u n c e rtain times, it is our capacity to look ahead, our capacity to build a better future and our capacity to develop practical solutions to real problems that make our work all the more essential. This past year, by combining the ingenuity of scientists at the Pittsburgh Supercomputing Center with HP servers that can perf o rm 6 trillion calculations per second, we’re closer to curing diabetes and glaucoma. By combining the creativity of animators at Dre a m Works and high-perf o rm a n c e HP workstations, we’re being treated to Academy Aw a rd-winning films. HP’s digital imaging technology helps the National Gallery of London re s t o re great works of art. So while the demand for technology for its own sake may be down, the need for technology that solves real human and business prob- lems is stronger than ever. Our path and our vision are clear. The message we take away from 2002: P ro g ress is not made by the cynics and the doubters, but by those who believe that everything is possible. Dear Fellow Share o w n e r, For all the astonishing change that technology has brought to our world, perhaps the most remarkable thing about IT is that most of the innovations we consider routine today were n ’t possi ble just five years ago. Every time we perf o rm an act as simple as capturing a digital image, beaming it to a printer and then e-mailing it around the world — without ever leaving the ro o m — we are doing something most couldn’t imagine a few years ago. Which is why, at HP, we have always believed that optimism is the soul of invention — and that pro g ress will always be made by those who believe that everything is possible. 2002 Overv i e w For a company that has always defined its aspirations through the hopes and goals of our cus tomers, we also recognize that to help our customers do more, we at HP must constantly chal lenge ourselves to be more — and that before we can help create change for others, we must first manage change in our own industry and our own markets. In a year fraught with rising intern a tional tensions, corporate scandals and a delayed global economic re c o v e ry, 2002 was a year in which HP challenged itself to be much more — while managing the profound changes that are sweeping through our industry. As a result, we will remember 2002 as a historic year in the life of a historic company. The year began on a tough note. A dramatic slowdown in business investment, com pounded by the events of September 11th, continued into 2002. While it’s rare for business and consumer IT markets to slow simultaneously, both stalled for the second year in a ro w. In the midst of all of this market turmoil, HP was caught up in a controversial proxy battle over the dire c t i o n of its future . At this time, much of the market commentary around our industry centered on cyclical eco nomic challenges. Cert a i n l y, the tough economic climate contributed to declining growth rates. But our approach to managing this change began with a strong dose of realism: that the shifts we see today are not being driven by cyclical economics alone. The IT industry is undergoing stru c tural transform a t i o n . Enterprise customers are much less interested in what individual products can do, and much more interested in how their entire infrastru c t u re supports, responds to and drives change in their organizations. We are rapidly moving away from the era of pure products toward a new era of interconnected solutions. As a result, the hot box and the killer app are no longer enough. Customers are looking for fewer, more capable technology partners who can deliver more . As technology becomes even more deeply integrated into every facet of home and work, t h e re is a growing recognition that technology is not a silver bullet, but it is serious business at the c o re of every business. As a result, there is a renewed focus on value. Our conversations with business leaders and CIOs this past year were about redefining the economics of computing i n f r a s t ru c t u re — with increasing interest in server and storage consolidation projects and utility- based computing models that are more efficient and more flexible. Similarly, while consumers have shown no less an appetite for gadgets — from digital cameras to home entertainment cen ters to MP3 players — they are making it clear that they, too, want value in the way of re w a rd i n g experiences, as well as products that work better together and are just plain fun. Businesses and consumers are seeking less complexity, greater manageability and a better re t u rn on their tech nology investments. For all who work to manage this new landscape, these changes in customer re q u i re m e n t s a re forcing tough questions: What does the future hold for technology companies that specialize in point products when customers want end-to-end, integrated solutions? What happens to com panies whose growth depends on pro p r i e t a ry arc h i t e c t u res in an era when open, standard s - based arc h i t e c t u res give customers the choice, flexibility and cost leverage they want? What does the future hold for tech companies whose business models are tuned to the explosive growth rates of the ‘90s, when growth isn’t expected to climb back into the double digits anytime soon? Where will the innovation in this industry come from as these companies deal with the massive cost stru c- t u re and strategic shifts these new market dynamics demand? To d a y, there are fewer and fewer companies in the market with the ability to offer the end-to-end solutions that customers re q u i re , and with the re s o u rces to continue to invent and invest in the technologies of the future. HP is one of those few companies. In 2002, our approach to managing this profound change focused on substantially i m p roving both our cost stru c t u res and our market position. During the first half of fiscal 2002, m o re than 1,000 HP and Compaq employees collectively spent more than 1 million hours plan ning the integration of the two companies, including extensive analysis of potential cost savings and the creation of detailed product roadmaps. The rest of the collective workforce stayed focused on serving customers and beating competitors. Despite the continued slowdown in IT spending and the distractions of a difficult proxy contest, HP entered the second half of the fiscal year profitable, with improving cash positions, operationally focused on customers and pre p a re d to execute our integration plans. We improved our market position during the year in v i rtually every c a t e g o ry. During the second half of fiscal 2002, thanks in large part to the integration planning e ff o rts, we made fast pro g ress. Originally, we anticipated saving $2.5 billion in fiscal 2004; we now expect to save $3 billion in fiscal 2003. These accelerated savings are the result of re d u c i n g redundant staff, achieving greater scale in purchasing and manufacturing, and producing gre a t e r operational leverage in running our business. Our aggregate targeted cost savings for the second half of fiscal 2002 were approximately $500 million, and we exceeded our target by 30 perc e n t . In tough markets, taking costs out of the business not only helps us improve our results in the n e a r- t e rm, but it also gives us tremendous operating leverage and pricing flexibility when demand picks up. One of the toughest aspects of our integration was the reduction of our workforce thro u g h a combination of layoffs, early re t i rements and attrition. Although layoffs are never easy, we worked hard to conduct this process with dignity and compassion, recognizing the many contri butions our employees had made during their care e r s . In fiscal 2002, managing change also meant significantly strengthening our product off e r ings. We defined product roadmaps and multiyear transition plans and communicated them quickly and clearly to our customers. We introduced more new products than at any other time in H P ’s history. HP’s portfolio now runs from desktop to print shop, from palmtop to NonStop com puting systems, from printers that sell for $49.99 to multimillion-dollar commercial printing sys t e m s . Based on external market data, we improved our market position during the year in virt u- ally every category in which we compete. We exited the year as a market leader in servers — Wi n d o ws ®, UNIX ®‚ and Linux — storage, systems management software, workstations, imaging and printing, PDAs and notebooks. We are a market leader in PCs, and among the leaders in IT s e rv i c e s . We now have 15,000 sales reps and 65,000 service and support professionals. And w e ’ re focusing our services organization on pioneering new methodologies and services in IT consolidation, managing heterogeneous environments, mission-critical services, enterprise M i c rosoft, on-demand infrastru c t u re solutions and mobile infrastru c t u re. HP is a market leader in customer support services. And in a November 2002 Information Week survey of 700 business- technology professionals, HP ranked No.1 in customer satisfaction among outsourcing suppliers. In Q4, we re t u rned to profitability with $390 million in net income on revenue of $18 billion. In imaging and printing — through a relentless commitment to innovation in pro d u c t design, manufacturing and business models — we have become a low-cost pro v i d e r, while also delivering industry-leading market share, revenue growth and pro f i t a b i l i t y. We ’ re demonstrating that world-class cost stru c t u res, coupled with world-class capabilities and invention, do lead to i m p roved market position and top-line gro w t h . Equally important, as a technology company with the word “invent” in our logo, we con tinued to drive innovation in our business. In the last six months of fiscal 2002 alone, we intro duced more than 100 new products and added 1,400 patents, bringing our portfolio to more than 17,000 patents worldwide. Those patents span every part of the technology puzzle, fro m print technology to molecular computing. This happens to be the fastest rate of innovation, based on absolute numbers of products introduced and patents generated, in HP’s history. In fiscal 2001, HP had a choice: In a rapidly changing market, we could choose to follow the trends in our industry, or we could choose to lead them. We chose to lead. In fiscal 2002, we made great strides in the hard work of integrating two companies. As a result, we enter fiscal 2003 as the No. 1 IT company in the consumer market, No.1 in the small-and-medium-business market and a powerful alternative to IBM in the enterprise market. By challenging ourselves to be m o re, we are now in a position to deliver much, much more for our customers. By making decisive moves, we end fiscal 2002 as a more capable and more successful c o m p a n y. By working to manage change in our industry, we are better poised to help others manage and create change in theirs. By challenging ourselves to be more — in a world where technology is more ubiquitous, more promising and driving more change than it ever has before — we are in a position to reclaim HP’s historic role at the very center of our industry: to make m o re things more possible for our customers, our shareowners and our partners. Our financial perf o rm a n c e In many ways, fiscal 2002 was a tale of two halves: one before the close of the acquisition and one afterw a rd, when we executed and re p o rted our financial results as a combined company 1. During the first half, in the midst of a proxy battle, and a dramatic slowdown in business and technology spending, the people of HP stayed focused on customers. Despite top-line weak ness in the first half of fiscal 2002, HP, on a standalone basis 1, maintained profitability and i m p roved cash flow from operations as compared to the same period in the prior year. Moving into the second half, while managing a complex integration task, we began to deliver on the p romise of the Compaq acquisition, wrapping up the fourth quarter with acro s s - t h e - b o a rd, year- o v e r-year improvements, on a combined company basis, in our cost stru c t u re and results while bolstering our competitive position. Revenues grew 9 percent from Q3 to Q4, and gross margins improved in the same period. Operating profit also improved significantly from Q3 to Q4. In fiscal 2002, revenue for HP totaled $72.3 billion, a decline of 11 percent compared to $81.1 billion in fiscal 2001 on a combined company basis. The decrease in revenue was due mainly to the ongoing economic downturn and the competitive pricing enviro n m e n t . On a combined company basis, gross margin improved during fiscal 2002 to close the year at 25.3 percent for the year. The improvement was driven in large part by the successful renegotiation of our pro c u rement and logistics contracts, as well as a shift to higher- m a rgin busi nesses and products. We also benefited from integrating the two pre-acquisition supply chains and by the consolidation of our service delivery function. Again, it’s worth noting that we deliv e red strong gross margin improvements even as we took targeted price reductions to make our p roducts even more competitive. During the fourth quarter of fiscal 2002, we re t u rned to profitability after incurring nearly $3 billion in significant re s t ructuring and other acquisition-related charges, which led to an over- all operating loss of $2.5 billion in the third fiscal quart e r. The charges were primarily for elimi nating redundant positions and offices around the world, in-process re s e a rch and development and employee retention bonuses incurred in accordance with the acquisition-integration plans we d rew up in the first half of the year. The third quarter was our first opportunity to execute those plans and take the charges on our bottom line, and we did so pro m p t l y. Thanks to the hard work of HP employees around the world, our fourt h - q u a rter net earn ings were $390 million on revenue of $18 billion, which was up 9 p e rcent from the third quart e r. We delivered sequential revenue improvement across all business segments and regions. Overall, the fourt h - q u a rter result was a nearly $900 million improvement in net earnings compared to the combined company’s results for the same period a year earlier. As for our four principal business segments, our strong finish in the last quarter of our fis cal year was led by an 18 percent quart e r- o v e r- q u a rter increase in revenue in our Imaging and Printing Group, its best quarter ever in terms of revenue and profit improvement. On the path to re t u rning to pro f i t a b i l i t y, our Enterprise Systems Group (ESG) and our Personal Systems Gro u p (PSG) each reduced its operating loss by more than 50 percent in the fourth quarter from the t h i rd quarter — while ESG’s revenue grew more than 8 percent, and PSG’s revenue increased by 6 percent in the same period. Despite continued weakness in the IT services market, part i c u l a r l y for consulting and integration, HP Services re t u rned to double-digit profitability levels by Q4. We closed fiscal year 2002 with more than $11 billion in cash and short - t e rm investments. Our cash flow from operations was strong. All told, we closed the year with a solid bal ance sheet with more than $11 billion in cash and short - t e rm investments. While revenue on a combined company basis declined in fiscal 2002, our basic view of our busi ness has not changed: We are a growth company and our long-term expectation is that HP and the information technology industry will both expand, albeit at slower rates than during the late ‘90s. At the same time, during this downturn, we can benefit by taking market share, impro v i n g our cost stru c t u res and honing our core competencies. When demand re t u rns, we will be even better positioned to take advantage of it. Our strategy to lead Any company working to manage change in this industry today faces many choices, but one pri m a ry question: Do you focus your eff o rts on becoming the end-to-end solutions provider that cus- tomers want and need, or do you become a smaller, more targeted company, focusing on point p roducts or isolated segments of the larger market? For HP, the choice was clear. Our ambitions have always been as grand as the ambitions of our customers. We’ve always believed that our c o m p a n y, like our customers, is capable of doing and achieving anything we set our minds to. To d a y, as a large, complex company with deep roots and big ambitions in both the busi ness and consumer markets — and as one of the few companies with the reach and re s o u rces to invent and invest in the technologies of the future for both — we intend to lead in both. We are a company of multiple businesses and multiple business models. Our strategy, our commitment and our investments are focused on four fundamental principles: Best re t u rn on information technology Customers understand that IT is critical to their success and are demanding that technology deliver more. They want lower acquisition and operational costs; improved productivity; gre a t e r flexibility and agility; greater manageability; reduced complexity; real interoperability; and qual i t y, reliability and security. Taken together, they want a better re t u rn on their information technol ogy (RoIT) investments. We have one of the b ro a d e s t p o rtfolios to serve the market. Going forw a rd, our value proposition is clear: We ’ re focusing our energy on reducing the cost and complexity of infrastru c t u re. We ’ re aiming our collective re s o u rces and talent at re i n v e n t ing the IT value proposition for our customers. We will stake our claim on being the company that o ffers the best RoIT — enabling customers to cut technology-acquisition costs, achieve measurable i m p rovements in technology operating costs and reap improved business results because their IT i n f r a s t ru c t u re is better equipped to manage change. We ’ re investing in our ability to create adaptive infrastru c t u res that drive better business results. At the core of this strategy is our investment in servers, storage and OpenView manage ment software — which serves as the console that lets customers see in one view all of the re s o u rces in the IT environment, from end-to-end, inside and outside. In the area of better utiliza tion, we are investing in a range of virtualization products at the serv e r, storage and data-center level. The term “virtualization” refers to both the flexibility as well as the capacity utilization of systems. We are also increasing our lead in modular and standards-based systems because they give our customers choice and flexibility, and thereby improve total cost of ownership. Delivering simple, re w a rding experiences for consumers We are also the world’s largest consumer IT company. As technology is woven even more deeply into the fabric of our lives, every consumer will become a user of technology. And while con sumers don’t measure RoIT on a spreadsheet, they do measure value, by asking two simple ques tions: Is technology easy to use and does it make a positive diff e rence in my life? HP already makes great consumer products, from printers to handhelds, from cameras to PCs. To d a y, consumers can easily take a picture with an HP camera and, with virtually no hassle, print that picture on a range of our printers, or e-mail it to friends and family — a simple, re w a rding experience. In fiscal 2002, we introduced a new experience in home entert a i n m e n t with the launch of the HP Media Center — a PC-based digital entertainment system that lets peo ple watch DVDs, listen to music, watch TV, and share and manage digital images alongside all the things we traditionally use PCs for — all in one integrated package. To maintain our lead and competitive position, in addition to innovating in new categories, we need all our products to work better together; to be simple to buy, own and use; and to appeal across a broad range of personal tastes, needs and pocketbooks. Building world-class cost stru c t u res across the company Managing change in this new market landscape also means making further pro g ress cre a t i n g competitive cost stru c t u res in all of our businesses, segments and global functions, and we are . World-class cost stru c t u res are always important, but particularly when your customers have a singular focus on value and re t u rn on investment. In today’s world, driving efficiency in a global supply chain is just as important as driving c reativity in the marketplace. We face tough competitors in a tough market and we must be able to compete on cost as much as we diff e rentiate on the power of our portfolio. In our go-to-market programs, we will continue to use every available channel. We have one of the broadest portfolios to serve the market, and we believe it’s equally important to have the broadest reach into the market. Focusing our innovation Our tradition of innovation is as strong as ever. We are focusing our innovation, our people, our assets and our R&D on the places where we believe we can make a unique contribution and lead — areas such as systems management, intero p e r a b i l i t y, and utilization software and serv i c e s ; consumer device connectivity; imaging technologies; computing and grid technologies; mobility; and security and trusted systems. In fiscal 2002, we invested approximately $4 billion on a com bined company basis in R&D in such initiatives. We believe it’s vitally important to maintain this level of R&D investment to keep the wheels of innovation and invention in motion in our industry. About character and capability At HP, we have always believed that if a company is going to meet any of its objectives, if it is going to prosper and gro w, it must make a profit. But we also know that our responsibility to s h a reowners goes well beyond profits. These are the same values that have guided this company for more than 60 years. In our words as well as our actions, we have always worked to achieve what we know to be true: that management serves at the pleasure and for the benefit of our shareowners, our cus tomers and our employees — and not the other way around. In light of the corporate abuses we have seen in the past year, we believe that all corpora tions have a unique responsibility to help re s t o re faith in the American economy, to take owner- ship of the problem and to lead by example at our own companies by remembering the funda m e n t a l s . Those fundamentals embrace the idea that management should manage the company and not manage the share price; that management means balancing short - t e rm re t u rns with long-term investment; that a CEO must think of a decade, not simply a quarter; that profit, cash flow and balance sheets matter; and that trust, integrity, re s p o n s i b i l i t y, accountability and honesty matter. Those fundamentals continue to guide HP every day as we work to achieve pro f i t a b i l i t y, meet integration targets, uphold the highest standards of corporate governance, manage the bal ance sheet and present ourselves to the public. I’ve often said that it’s important not only what HP does, but also how we do it. Our competitive advantage and our reputation have as much to do with our character as with our capability. This commitment to both character and capability is reflected in our corporate objectives and our val u e s . Our corporate objectives — customer loyalty, profit, market leadership, growth, employee commitment, leadership capability and global citizenship — are enduring principles. They’re a touchstone that reminds us of why we’re in business. They inform all our actions as a company, and will do so for years to come. And, of course, our values are timeless: passion for customers, trust and respect, team- work, speed and agility, achievement and contribution, uncompromising integrity, and meaningful innovation. With the exception of speed and agility — which were added to reflect the realities of t o d a y ’s marketplace — these are the same values that have guided this company for more than 60 years. With that in mind, we are committed to being recognized once more among the world’s best places to work. For many years, based on re v o l u t i o n a ry workplace policies such as flextime and job sharing, HP was consistently rated among the best companies for which to work. In fact, b e f o re 2002, HP had been included on Fortune magazine’s list of “100 Best Companies to Wo r k For” every year since its inception. Fortune re q u i res a “sitting out” period when a company adds m o re than 25 percent to its workforce due to a merger or acquisition, so we were n ’t on the 2002 list of best companies. However, nothing is more important to our future than a strong, commit ted, engaged workforce. Through a focused set of initiatives in the areas of workforce develop ment, diversity, the work environment, strategic change and re w a rds programs, we are striving to put HP at the top of the list of best places to work. Global leadership in a global age We remain steadfast in our commitment to being a good global corporate citizen, including find ing new ways to partner with other businesses, governments and non-governmental org a n i z a t i o n s to drive meaningful pro g ress around the globe and in each community in which we do business. Since our first year in business in 1939, HP has been “giving back” to local communities in the form of significant philanthropic contributions of money and time. To d a y, being a good corporate citizen means maintaining high standards and setting a good example in areas such as the environment, ethics, labor and human rights. This year, HP worked to pioneer a new model of corporate i n v o l v e m e n t . During the last couple of years, HP has worked to pioneer a new model of corporate involvement. Rather than simply committing re s o u rces — such as computers or printers — we are putting some of our best talent in place for up to three years in underserved communities and developing countries. Today HP people are working in communities spanning from East Palo Alto, C a l i f o rnia, and East Baltimore, Maryland, to Kuppam, India, and Mogalakwena, South Africa, to set goals and create solutions for the challenges each of these communities prioritize. This isn’t just about compassion; it’s about enlightened self-interest as we reach out to u n d e r s e rved communities. If we look beyond the next quarter or two, particularly for an industry w h e re only 10 percent of the world is in a position to buy our products, we have to acknowledge that many of the ideas and markets of the future will come from the developing world. Our sights set on leadership I want to thank our shareowners for their support during tumultuous times. And I want to thank the employees of HP for their dedication, their willingness to keep at it when the going got tough and their countless hours of work to build an even greater company. The year 2002 re p resents the culmination of many years of hard work, tough choices and sacrifice — all with the goal of re t u rning this company to leadership. Managing the change that is transforming our industry — while pushing ourselves to be more for our customers and our s h a reowners — is a great challenge and a worthy goal. We ’ re proud of our pro g ress, but we know that we have more work to do. Frankly, we won’t be satisfied until all of our businesses are s t rong and growing. We won’t be satisfied until we’ve established HP as the partner of choice for our customers, the investment of choice for shareowners and the workplace of choice for employ ees. Despite all the challenges and uncertainties of our world in 2002, we believe that there has never been a better, more hopeful time to be part of an industry that is all about pro g re s s . Innovations that many thought were impossible just five years ago are today making businesses m o re productive, consumers more creative, cultures more connected and technology more re l e vant to every part of our lives. Five years from today, it’s a good bet that what seems impossible today will seem routine. But the one thing we know for sure is that such pro g ress will not be made by the cynics and doubters; pro g ress is made by those who believe that everything is possi ble. It is at this intersection of optimism, pragmatism, achievement and innovation that you will find HP. S i n c e re l y, Carleton S. Fiorina C h a i rman and Chief Executive Off i c e r J a n u a ry 31, 2003 1 For a description of information included in combined company and standalone results, see page 31 (Financial Highlights endnotes). Financial Highlights H e w l e t t - P a c k a rd Company and Subsidiaries H i s t o r i c a l For the following year ended October 31, 2002 (in millions, except per- s h a re amounts) Net revenue (Loss) earnings from operations Net (loss) earnings before extraord i n a ry item and cumulative effect of change in accounting prin c i p l e $ 56,588 $ ( 1 , 0 1 2 ) ( 9 2 3 ) $ Net (loss) earnings per share before extraord i n a ry item and cumulative effect of change in accounting principle: B a s i c D i l u t e d $ $ ( 0 . 3 7 ) ( 0 . 3 7 ) H i s t o r i c a l For the following year ended October 31, 2001 (in millions, except per- s h a re amounts) Net revenue (Loss) earnings from operations Net (loss) earnings before extraord i n a ry item and cumulative effect of change in accounting prin c i p l e $ 45,226 $ 1,439 6 2 4 $ Net (loss) earnings per share before extraord i n a ry item and cumulative effect of change in accounting principle: B a s i c D i l u t e d $ $ 0 . 3 2 0 . 3 2 Combined Company* For the following year ended October 31, 2002 (in millions, except per- s h a re amounts) Net revenue (Loss) earnings from operations Net (loss) earnings before extraord i n a ry item and cumulative effect of change in accounting prin c i p l e $ 72,346 $ (1,018) ( 9 4 8 ) $ Net (loss) earnings per share before extraord i n a ry item and cumulative effect of change in accounting principle: B a s i c D i l u t e d $ $ ( 0 . 3 1 ) ( 0 . 3 1 ) Combined Company* For the following year ended October 31, 2001 (in millions, except per- s h a re amounts) Net revenue (Loss) earnings from operations Net (loss) earnings before extraord i n a ry item and cumulative effect of change in accounting prin c i p l e$ ( 1 , 0 4 5 ) $ 81,105 $ 1,100 Net (loss) earnings per share before extraord i n a ry item and cumulative effect of change in accounting principle: B a s i c D i l u t e d $ $ ( 0 . 3 5 ) ( 0 . 3 5 ) S u m m a ry of Historical Quarterly Results For the following three-month period ended 2002, January 31 (in millions, except per- s h a re amounts) Net re v e n u e E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item $ 11,383 6 2 5 4 7 8 Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ 0 . 2 5 0 . 2 5 S u m m a ry of Historical Quarterly Results For the following three-month period ended 2002, April 30 (in millions, except per- s h a re amounts) Net re v e n u e E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item $ 10,621 4 1 4 2 3 8 Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ 0 . 1 2 0 . 1 2 S u m m a ry of Historical Quarterly Results For the following three-month period ended 2002, July 31 (in millions, except per- s h a re amounts) Net re v e n u e $ 16,536 E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item ( 2 , 4 7 6 ) ( 2 , 0 2 9 ) Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ ( 0 . 6 7 ) ( 0 . 6 7 ) S u m m a ry of Historical Quarterly Results For the following three-month period ended 2002, October 31 (in millions, except per- s h a re amounts) Net re v e n u e E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item $ 18,048 425 390 Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ 0.13 0.13 S u m m a ry of Combined Company* Quarterly Results For the following three-month period ended 2002, January 31 (in millions, except per- s h a re amounts) Net re v e n u e E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item $ 19,596 6 5 5 4 9 2 Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ 0 . 1 6 0 . 1 6 S u m m a ry of Combined Company* Quarterly Results For the following three-month period ended 2002, April 30 (in millions, except per- s h a re amounts) Net re v e n u e E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item $ 18,166 3 7 8 1 9 9 Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ 0 . 0 7 0 . 0 7 S u m m a ry of Combined Company* Quarterly Results For the following three-month period ended 2002, July 31 (in millions, except per- s h a re amounts) Net re v e n u e E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item $ 16,536 ( 2 , 4 7 6 ) ( 2 , 0 2 9 ) Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ ( 0 . 6 7 ) ( 0 . 6 7 ) S u m m a ry of Combined Company* Quarterly Results For the following three-month period ended 2002, October 31 (in millions, except per- s h a re amounts) Net re v e n u e E a rnings (loss) from operations Net earnings (loss) before extraord i n a ry item $ 18,048 4 2 5 3 9 0 Net (loss) earnings per share before extraord i n a ry item: B a s i c D i l u t e d $ $ 0 . 1 3 0 . 1 3 * Combined company results and comparisons to prior-year periods reflect Compaq’s prior f i s c a l - q u a rter results as if combined with HP at the start of HP’s prior fiscal quarters. Due to d i ff e rent fiscal period ends for HP and Compaq, the data reflects Compaq historical re s u l t s for quarters ended September 30, December 31, March 31 and June 30 as if combined with HP’s quarters ended October 31, January 31, April 30 and July 31, re s p e c t i v e l y. Historical or standalone results consist of HP’s historical operations and include Compaq results of operations from the May 3, 2002, acquisition date. We believe that pro v i d i n g combined company information provides further insight into our operating results and prior- period trends. For a more complete discussion of our results see Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the accompa nying Annual Report on Form 10-K. UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K (Mark One) ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended: October 31, 2002 or TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from (blank) to (blank) Commission file number 1-4423 HEWLETT-PACKARD COMPANY (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) 94-1081436 (I.R.S. Employer Identification No.) 3000 Hanover Street, Palo Alto, California 94304 (Address of principal executive offices) (Zip code) Registrant’s telephone number, including area code: (650) 857-1501 Securities registered pursuant to Section 12(b) of the Act: Title of each class Common Stock, par value $0.01 per share Preferred Share Purchase Rights Name of each exchange on which registered New York Stock Exchange, Inc., The Pacific Exchange, Inc. Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. The aggregate market value of the registrant’s common stock held by nonaffiliates as of January 17, 2003 was $54,962,398,994. The number of shares of HP common stock outstanding as of January 17, 2003 was 3,052,406,863 shares. DOCUMENTS INCORPORATED BY REFERENCE DOCUMENT DESCRIPTION Portions of the Registrant’s notice of annual meeting of shareowners and proxy statement to be filed pursuant to Regulation 14A within 120 days after Registrant’s fiscal year end of October 31, 2002 are incorporated by reference into Part II, Item 5 and Part III of this Report. 10-K PART II, ITEM 5 Forward-Looking Statements This Annual Report on Form 10-K, including ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations’’ in Item 7, contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they never materialize or prove incorrect, could cause the results of Hewlett-Packard Company and its consolidated subsidiaries (‘‘HP’’) to differ materially from those expressed or implied by such forward-looking statements. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any projections of earnings, revenue, synergies, accretion, margins, costs or other financial items; any statements of the plans, strategies and objectives of management for future operations, including the execution of integration and restructuring plans; any statement concerning proposed new products, services, developments or industry rankings; any statements regarding future economic conditions or performance; any statements of belief; and any statements of assumptions underlying any of the foregoing. The risks, uncertainties and assumptions referred to above include the performance of contracts by vendors, customers and partners; employee management issues; the challenge of managing asset levels, including inventory; the difficulty of aligning expense levels with revenue changes; assumptions relating to pension costs; and other risks that are described herein and that are otherwise described from time to time in HP’s Securities and Exchange Commission reports including but not limited to the items discussed in ‘‘Factors that Could Affect Future Results’’ set forth in ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations’’ in Item 7 of this report. HP assumes no obligation and does not intend to update these forward-looking statements. ITEM 1. Business. PART I HP was incorporated in 1947 under the laws of the State of California as the successor to a partnership founded in 1939 by William R. Hewlett and David Packard. Effective in May 1998, we changed our state of incorporation from California to Delaware. We are a leading global provider of products, technologies, solutions and services to consumers and businesses. Our offerings span information technology (‘‘IT’’) infrastructure, personal computing and other access devices, global services and imaging and printing. Our products and services are available worldwide. We seek to be the category leader with respect to each of the specific product categories in which we compete and to expand actively into new and adjacent markets. Accordingly, in fiscal 2002 we focused on strengthening our market position and enhancing our portfolio of products in each of our segments and categories as described further below. At the same time that we focus on individual offerings, we seek to leverage the depth and breadth of our products and services, as well as our expertise in working with complementary technology providers, in order to provide integrated solutions that address new and emerging market demands and offer new customer experiences. Our business strategy currently revolves around the following four interrelated goals and priorities: • deliver to business customers the best return on information technology investments in the industry; • provide consumer customers with simple and rewarding experiences by making different technologies work better together; • build world class cost structures across our entire portfolio of businesses; and 2 • focus our innovation and research and development investments on those areas where we can make unique contributions and differentiation, while partnering with other top providers to enable complete IT solutions. Acquisitions Acquisition of Compaq Computer Corporation In order to further our strategy, in September 2001 we entered into an agreement to acquire Compaq Computer Corporation (‘‘Compaq’’), and in May 2002 we completed the acquisition. Among the general strategic benefits we sought from the acquisition were to: • enhance our competitive position in a number of important industries in order to improve both the breadth and depth of our product portfolio; • generate significant annual cost synergies and thereby improve our cost structure and related operating margins primarily in our Enterprise Systems Group (‘‘ESG’’), Personal Systems Group (‘‘PSG’’) and HP Services (‘‘HPS’’) businesses in an increasingly competitive environment; • improve and accelerate the development of our direct distribution capability; • improve our relationships with strategic partners; • strengthen our sales force and relationships with strategic customer bases; and • increase our installed customer base. With regard to the anticipated cost synergies from the Compaq acquisition, our aggregate targeted cost savings for the second half of fiscal 2002 were approximately $500 million. In fact, we achieved cost savings of approximately $650 million, approximately 30% over our target for the period. These savings made a significant contribution to results in PSG and ESG, as operating losses in both businesses decreased more than 50% from the third quarter to the fourth quarter. Acquisition of Indigo, N.V. In March 2002, we completed our acquisition of Indigo, N.V. (‘‘Indigo’’), which strengthens our printer offerings by adding high performance digital color printing systems, to which we are bringing both our printing expertise and our expertise in enterprise computing in order to develop solutions that can store, manage and deliver rich content. HP Products and Services; Segment Information As of October 31, 2002, our operations were organized into five business segments: the Imaging and Printing Group (‘‘IPG’’), PSG, ESG, HPS and HP Financial Services (‘‘HPFS’’). The four principal reportable segments, IPG, PSG, ESG and HPS, described in this Form 10-K are based on our management organizational structure as of October 31, 2002. Separate segment reporting has also been included for HPFS, which is included in ESG’s organizational structure, due to the distinct nature of this business. Future changes to this organizational structure may result in changes to our reportable segments. A summary of our net revenue, earnings from operations and inventory for our business segments is found in Note 18 to the Consolidated Financial Statements in Item 8, which is incorporated herein by reference. A discussion of factors potentially affecting our operations is set forth in ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations—Factors That Could Affect Future Results,’’ in Item 7, which is incorporated herein by reference. 3 Imaging and Printing Group IPG provides home and business imaging and printing devices, digital imaging and publishing systems, printing supplies and consulting services. Home and business imaging and printing devices include color and monochrome printers for shared and personal use, multi-function laser and all-in-one inkjet devices, personal color copiers and faxes, wide- and large-format inkjet printers and digital presses. Digital imaging and publishing systems include scanners, photosmart printers, and digital photography products. Supplies include laser and inkjet printer cartridges and other related printing media. Consulting services are provided to customers to optimize the use of printing and imaging assets. Key goals of IPG during fiscal 2002 included continuing to solidify our position in the low-end printing market, driving and capitalizing on the shift from single-function printers to all-in-one devices and photo printers and continuing to innovate with regard to our printing technology. The result of this focus was the completion of a three-year investment of approximately $1.2 billion in manufacturing, research and development and marketing designed to lead the market with the lowest cost platform, accelerated time to market and improved margins. We began the introduction of our new product lines with a June 2002 launch of a new line of consumer products and a September 2002 launch of a new line of commercial products. At the end of fiscal 2002, these launches had garnered more than 50 industry press awards. Specific product developments in the various IPG categories are set forth below. Printer Hardware. The digital press technology acquired from Indigo is now part of our printer hardware category. In addition, as part of our consumer and commercial product launches, we launched many new printing hardware devices. Among the new printing hardware products introduced were the following: • two new all-in-one devices, the PSC 2210 and PSC 2110, featuring printing, scanning and copying all from one compact, integrated product; • the Deskjet 5500 inkjet, with 4800 optimized dots per square inch (dpi) and a six-ink system; • the Deskjet 3420 and 3320 inkjet printers featuring a new low-cost platform to solidify our position in the sub-$100 category; • the LaserJet 4300 and 4200, midrange commercial printers that are designed to be faster and easier to use than their predecessor, the LaserJet 4100; • the DeskJet 450, a high-performance color printer designed for mobile professionals with a long-lasting lithium ion battery and flexible connectivity options; • the Color LaserJet 2500 printer, our lowest-priced color laser printer ever that features industry- leading size and weight; • the Business Inkjet 3000 printer, designed for small workgroups with laser-like speeds of up to 8 color pages per minute and offering economical, modular supplies management; • the Color LaserJet 5500 wide-format printer that supports a variety of standard and custom media sizes; and • the DesignJet 5500, a large-format printer delivering high-speed production printing modes and a driverless, Web-based printing path. 4 Imaging. Key imaging product introductions during fiscal 2002 included the following: • the Photosmart 7550, 7350 and 7150 photo printers designed to work in conjunction with our enhanced Premium Plus Photo Papers to provide prints that exceed both the photo quality and image-permanence of traditionally processed photos; • the Photosmart 230 and 130 photo printers, compact 4x6-inch printers designed for portable, high-quality printing; • the Photosmart 850, 812, 720, 620, 320 and 120 digital cameras, offering a range of prices and functionalities; and • the Scanjet 5500, 4570, 3570, 3530, 3500 and 2300 scanners, offering varying performance to meet a variety of customer needs. Printing Supplies. In fiscal 2002 we continued our innovation of printing supplies, including the introduction of new premium photo paper that surpasses the image-permanence of traditional silver halide processing. In addition, as part of our new product rollouts, we introduced new ink cartridges to work with the new inkjet platform in our new printing products. Personal Systems Group PSG provides commercial personal computers (‘‘PCs’’), consumer PCs, workstations, a range of handheld computing devices, digital entertainment systems, calculators and other related accessories, software and services for commercial and consumer markets. Commercial PCs include the HP e-PC and Compaq Evo desktop series, as well as Evo notebook PCs. Home PCs include the HP Pavilion and Compaq Presario series of multi-media consumer desktop PCs and notebook PCs. Workstations are provided for UNIX�(1), Windows�(2) and Linux-based systems. Handheld computing devices include the iPAQ series of products that run on Pocket PC software. Digital entertainment systems offer the DVD+RW drives as well as digital entertainment center products. During fiscal 2002, we focused on a number of operational areas within PSG. Among the primary focus areas were the following: • reducing operating costs and increasing profitability; • accelerating the development of our direct distribution capability, particularly in the commercial space; • re-engineering the economics of our indirect distribution channels; • achieving balanced leadership across individual product categories; and • continuing innovation and development of new products and new categories. During the fiscal year, due largely to execution of the Compaq integration and cost savings, we made significant progress against each of these goals. For example: • PSG significantly reduced its operating loss in the fourth quarter of fiscal 2002 as compared to the third quarter of fiscal 2002. • the acquisition of the direct distribution assets of Compaq significantly strengthened our capabilities in this area; • we improved our market position in commercial PCs and handheld devices through the addition of Compaq’s products in those areas; and • we continued to innovate through new product categories such as the Media Center PC and the Tablet PC, as described below. (1) UNIX� is a registered trademark of The Open Group. (2) Windows� is a registered trademark of Microsoft Corporation. 5 Key product developments and product roadmap decisions for the 2002 fiscal year are described below. Commercial PCs. The acquisition of Compaq’s commercial PC business allowed us to improve our position in this category significantly by increasing market share and by adding Compaq’s direct distribution capability. In connection with product roadmap decisions following the Compaq acquisition, we chose to continue the Compaq Evo desktop series and made the decision to discontinue the HP Vectra desktop series. In addition, we chose to continue the Compaq Evo commercial notebook product line and to discontinue the Compaq Armada and HP Omnibook notebook product lines. We continued to innovate in the commercial PC space when, in November 2002, we introduced the new Compaq Tablet PC TC1000, combining the power of digital inking technologies in the Windows� XP Tablet PC Edition operating system with the broad capabilities customers expect from a full-function PC. Consumer PCs. The acquisition of Compaq’s consumer PC business allowed us to improve our position in this category significantly by increasing market share and adding Compaq to the strong Pavilion base. In connection with product roadmap decisions following the Compaq acquisition, we decided to continue both the HP Pavilion and the Compaq Presario multi-media consumer desktop and notebook PCs due to significant customer loyalty to the brands. This strategy enabled us to maximize both our combined installed base and shelf space in the retail channel. We continued to innovate in the consumer PC space when, in October 2002, we introduced the HP Media Center PC. The HP Media Center PC takes advantage of the new Windows� XP Media Center Edition of Microsoft Corporation (‘‘Microsoft’’) that better integrates digital entertainment experiences—including live television, personal video recording with free electronic program guide, digital music, digital video, DVDs and digital photos—with the freedom of remote control access. Workstations. During fiscal 2002, we introduced our first workstations based on the Itanium�(3) Processor Family of Intel Corporation (‘‘Intel’’). Customers can now choose from three different platforms in our workstation offerings: Pentium 4/Intel Xeon, Intel Itanium� or Precision Architecture- Reduced Instruction Set Computing (‘‘PA-RISC’’). Workstation operating systems include UNIX�, Windows� and Linux. These products are intended for professional users who demand exceptional performance to run sophisticated applications, such as computer-aided design, digital content creation, geographic information systems, computer animation, software development and financial analysis. Following the Compaq acquisition, we decided to incorporate the strength of Compaq’s Windows� NT workstations to our pre-existing product line. Product developments and product roadmap decisions in the workstation category included the addition of the following new products: • the mid-range HP Workstation xw5000 and entry-level personal HP Workstation xw4000 running on single Intel Pentium 4 processor-based systems; • the high-end HP Workstation xw8000 and technical mid-range HP Workstation xw6000 based on the latest Intel Xeon dual-processor chipset; • the mid-range HP workstation zx6000 and entry-level technical HP workstation zx2000 running on the single or dual Intel Itanium� 2 processor; • the technical HP Workstation c3750 and HP Workstation j6750 based on PA-8700+ processors with HP-UX 11.0 and 11i 1.0; and • the Compaq Evo Mobile Workstation N800, designed for customers who need the power of a workstation and the freedom of mobility. (3) Itanium� is a registered trademark of Intel Corporation. 6 Handhelds. Following the Compaq acquisition, we selected the Compaq iPAQ Pocket PC, renamed the HP iPAQ Pocket PC, as our smart handheld platform and decided to discontinue the HP Jornada product line. We intend to engineer the best of HP Jornada technology into the HP iPAQ Pocket PC platform. In November 2002 we introduced two new handhelds, the HP iPAQ Pocket PC h1910, our thinnest and lightest Pocket PC, and the HP iPAQ Pocket PC h5450, the industry’s first handheld to integrate biometrics security, wireless local area network (LAN) access (802.11b) and Bluetooth wireless capability. Enterprise Systems Group ESG provides business critical servers, industry standard servers, storage and software solutions. Business critical servers include RISC-based servers running on the HP-UX operating system, Itanium� based servers running on HP-UX, Windows� and Linux and the HP AlphaServer product line running on both Tru64 UNIX� and Open VMS. The various server offerings range from low-end servers to high-end scalable servers, including the Superdome line. Additionally, we offer our NonStop fault- tolerant server products, which deliver high levels of availability, performance, scalability and manageability for business critical solutions. Industry standard servers offer primarily entry-level and mid-range ProLiant servers, which run on the Windows�, Linux and Novell Inc. operating systems. Storage provides entry-level, mid-range and enterprise array offerings, storage area networks (‘‘SAN’’), storage management software and virtualization technologies, as well as tape drives, tape libraries and optical archival storage. Software offerings include OpenView and other management and telecommunications software solutions designed primarily for large-scale systems and networks. These software solutions run on a variety of operating systems including Windows� and multiple versions of UNIX�. ESG’s primary focus areas during fiscal 2002 were the following: • reducing operating costs and increasing profitability; • achieving balanced leadership across individual product categories; and • continuing innovation and development of new products and solutions. We made significant progress against these goals. For example: • ESG’s operating loss declined significantly in the fourth quarter of fiscal 2002 as compared to the third quarter of fiscal 2002; • Compaq’s strong positions in industry standard servers and storage added to our strengths in UNIX� servers and network management software, giving us industry leadership positions across enterprise categories; • we continued developing OpenView, our adaptive management software which we believe will be an important competitive software advantage as companies continue to focus on the challenges of managing heterogeneous environments and the new complexity of web services; and • we continued to develop new technologies, such as our Utility Data Center software and a new generation of Ultrium drives and blade server categories. Key product developments and product roadmap decisions for the 2002 fiscal year are described below. Business Critical Servers. In connection with product roadmap decisions following the Compaq acquisition, we added Compaq’s line of NonStop fault-tolerant servers and AlphaServer products to our business critical server offerings. We decided to support both the PA-RISC and AlphaServer platforms and to target new business opportunities with the PA-RISC server platform. In addition, we decided to integrate some of the advanced features of Tru64 UNIX� into HP-UX and use HP-UX as the long-term UNIX� platform, phasing out Tru64 over time. 7 Industry Standard Servers. In connection with product roadmap decisions following the Compaq acquisition, we adopted Compaq’s ProLiant server line, renamed HP Proliant, as our industry standard server platform, and phased out HP’s Netserver line of products. We continued to offer the ProLiant blade server architecture for the data center and introduced the first multiprocessor blades for enterprise customers in fiscal 2002, strengthening our technology and market leadership. Also in fiscal 2002, we introduced the ProLiant Essentials server software portfolio designed to deliver greater control and return on investment to customers when building adaptive IT infrastructures. In addition, we achieved substantial operational efficiencies, with notable progress related to one-touch fulfillment, product delivery times and direct fulfillment capability. Storage. In connection with product roadmap decisions following the Compaq acquisition, we adopted the Compaq StorageWorks brand (renamed HP StorageWorks) for enterprise storage hardware and solutions, maintained HP OpenView as the name for our storage software and adopted the Enterprise Network Storage Architecture (ENSA) name for our storage architecture. We renewed our relationship with Hitachi Data Systems relating to HP XP product offerings, and, due to the unique strengths of each, we chose to offer both HP StorageWorks XP and StorageWorks Enterprise Virtual Array (‘‘EVA’’) high-end online storage offerings. We continued to offer HP VA and added the StorageWorks EMA modular arrays for both HP-UX and heterogeneous environments. We organized our network attached storage (‘‘NAS’’) solutions by consolidating HP’s and Compaq’s products to offer entry-level, mid-range and enterprise level products, delivering on the convergence of NAS and SAN. We consolidated storage networking offerings of HP and Compaq into one product line with common firmware. We offer entry-level, server-based backup solutions as well as enterprise-level, automated tape libraries under the StorageWorks brand name. In the tape drive business, we offer both Super DLT as well as Ultrium tape storage drives that maximize a customer’s choice of solutions to fit different environment requirements. Software. In connection with product roadmap decisions following the Compaq acquisition, we adopted the HP OpenView name for all open systems management software and integrated Compaq’s Telecommunications Management Information Platform (TeMIP) technology into the OpenView family. In addition, all Network and Service Provider products have been consolidated under the OpenCall product family. We continue to enhance this already strong portfolio with new solutions to address the continuing convergence of voice and data. Other significant developments during fiscal 2002 included continued development of our Utility Data Center software and our decision to stop investment in our own NetAction middleware product in favor of a focused partner strategy for providing both j2EE and, as described further below, .NET middleware stacks. HP Services HPS provides a comprehensive, integrated portfolio of IT services including customer support, consulting and integration, and managed services. Customer support provides a range of services from standalone product support to high availability services for complex, global, networked, multi-vendor environments. Customer support also manages the delivery of warranty support through its own service organization, as well as through full-service resellers and independent service companies. Consulting and integration provides services to design, build and integrate IT infrastructure. Consulting and integration also provides cross-industry solutions in areas such as customer relationship management, supply chain, e-commerce, business portals, messaging and security, as well as industry-focused solutions for financial services, telecommunications, manufacturing and the public sector. Managed services offers a range of IT management services, both comprehensive and selective, including transformational infrastructure services, client computing managed services, managed web services and application services, as well as business continuity and recovery services. HPS teams with the leading software, networking and services companies to bring complete solutions to our customers. 8 HPS’ primary focus areas during fiscal 2002 included: • continuing to invest in customer support as it is a strategic competitive differentiator; • realigning our consulting and integration business around focused practices and key partnerships; • growing our managed services business; and • achieving cost synergies and integration milestones. During the fiscal year, we made key progress against these goals. For example: • HPS grew its base of services professionals to approximately 65,000 with the acquisition of Compaq; • HPS delivered strong financial returns during fiscal 2002, due largely to the stability and profitability of our customer support business during that period; and • HPS had double-digit year-over-year revenue growth in its managed services business during the fourth quarter of fiscal 2002. Within the various categories of HPS, developments included the following: Customer Support. Our leadership position was enhanced by combining the global services capabilities of HP and Compaq in supporting heterogeneous environments and providing mission- critical services for open, distributed IT environments. We have strong capabilities across the UNIX�, Linux and Microsoft environments. In addition, we expanded our combined ability to support our customers’ entire computing environments—including products from HP and many other vendors—with the launch of our new Integrated Support offerings. By offering customers one contract and one point of accountability, we intend to reduce costs and improve service quality. Consulting and Integration. During fiscal 2002, we tightened our focus on infrastructure and business technology solutions as well as on key vertical markets, including telecommunications, financial services, manufacturing and the public sector. Web services is also a key focus area for HPS. We created greater choice and flexibility for our customers by focusing on our partnerships with leading systems integrators in areas where HP does not have strong intellectual property. In addition, as the consulting and integration business was going through a period of transition and consolidation, we continued to experience significant cost improvements. Managed Services. The acquisition of Compaq expanded our ability to deliver managed services, which was the fastest growing segment of the services market during fiscal 2002. In November 2002, we acquired full ownership of Intria-HP Corporation (‘‘Intria’’), a provider of IT services, which was jointly owned with Canadian Imperial Bank of Commerce (‘‘CIBC’’). In connection with our acquisition of Intria, we also entered into a multi-year contract to provide IT services to CIBC. This acquisition and outsourcing relationship with CIBC adds depth and capability to HPS, including expertise in managing complex, heterogeneous IT operating environments for customers in the financial services industry and others that demand high availability computing solutions. Financial Services HPFS supports and enhances HP’s global product and service solutions by providing a broad range of value-added financial service offerings that enable our customers worldwide to acquire complete IT solutions, including hardware, software and services. HPFS offerings include lease and loan financing and computing and printing utility offerings, as well as financial asset management services for large global and enterprise customers. HPFS also offers an array of specialized financial services to small and medium-sized businesses and educational and governmental customers. HPFS offers innovative, customized and flexible alternatives to balance unique customer cash flow, technology obsolescence and capacity needs. 9 Sales and Marketing We continue to manage our business and report our financial results based on the principal business segments described above. The marketing and selling of our products and services, however, are organized separately according to customer and channel types. Management of HP’s overall consumer-related sales and marketing activities resides in IPG. Accordingly, IPG manages channel relationships with approximately 20,000 third-party retail locations for imaging and printing products, as well as other consumer products including consumer PCs. In addition, IPG also manages direct consumer sales through hp.com and through hpshopping.com, a wholly-owned subsidiary that supports online sales. Management of commercial sales and marketing activities is divided by channel. Management of our direct sales force and pre-sales technical consultants resides in ESG, which leads direct enterprise sales for ESG products, as well as other commercial products including commercial PCs and printers. This direct sales force is tightly integrated with a separate HPS sales force, which we maintain due to the distinct nature of selling services, but link with our enterprise sales force due to the importance of cross-selling solutions. Management of commercial reseller channels, including retailers, dealers and original equipment manufacturers, resides in PSG, which oversees channel relationships for PSG products as well as other volume channel products including industry standard servers. PSG also manages our direct distribution activities for commercial products. On November 1, 2002, we introduced PartnerONE, our new partner program, which replaces some 40 previous programs and spans HP’s entire product and services portfolio. The program addresses resellers, systems integrators, independent software vendors and service providers in both our consumer and our commercial channels. The PartnerONE program is designed to drive incremental revenue by aligning partners’ payments from HP with their performance and initiative, as well as to reduce administration time and complexity. For example, partners can earn rebates from HP by providing unique solutions on HP hardware and winning competitive deals. The program also is intended to help HP’s partners develop demand generation and Web-enabled marketing tools, such as those for creating direct mail and e-mail promotions. International Our products and services are available worldwide. We believe this geographic diversity allows us to draw on business and technical expertise from a worldwide workforce, provides stability to our operations and revenue streams to offset geographic economic trends and offers us an opportunity to exploit new markets for maturing products. In addition, we believe that future growth is dependent in part on the ability of technology companies to develop products and sales models that are able to target developing countries. Moreover, we believe that our broad geographic presence and our e-Inclusion program, which is focused on developing products and business models that will bring technology to developing countries, will give us a solid base to build upon for such future growth. A summary of our domestic and international net revenue and net property, plant and equipment is set forth in Note 18 to the Consolidated Financial Statements in Item 8, which is incorporated herein by reference. More than half of our overall net revenue comes from outside of the United States. A majority of our net revenue originating outside the United States was from customers other than foreign governments. For a discussion of risks attendant to HP’s foreign operations, see ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations—Factors That Could Affect Future Results—Due to the international nature of our business, political or economic changes or other constraints could harm our future revenue, costs and expenses and financial condition’’ in Item 7, 10 ‘‘Quantitative and Qualitative Disclosure about Market Risk’’ in Item 7A and Note 8 to the Consolidated Financial Statements in Item 8, which are incorporated herein by reference. Research and Development The process of developing new high-technology products and solutions is inherently complex, uncertain and costly, and requires, among other things, innovation and accurate anticipation of customers’ changing needs and emerging technological trends. Without the introduction of new products, services and enhancements, our products and services are likely to become technologically obsolete over time, in which case revenue would be materially and adversely affected. New products and services, if and when introduced, may not achieve market acceptance. After the products and services are developed, we must quickly manufacture and deliver such products and services in sufficient volumes at acceptable costs to meet demand. Hewlett-Packard Laboratories, also known as HP Labs, together with the various research and development groups within the four principal business segments, are responsible for our total research and development efforts. Expenditures for research and development in fiscal 2002 were $3.3 billion, compared to $2.7 billion in fiscal 2001 and $2.6 billion in fiscal 2000. We anticipate that we will continue to have significant research and development expenditures in the future to provide a continuing flow of innovative, high-quality products and services to maintain and enhance our competitive position. Patents Our general policy has been to seek patent protection for those inventions and improvements likely to be incorporated into our products and services or to give us a competitive advantage. As of October 31, 2002, our patent portfolio included over 17,000 patents, including over 1,400 patents received during the second half of fiscal 2002. While we believe that our patents and applications have value, in general no single patent is in itself essential to us as a whole or any of our principal business segments. In addition, any of our proprietary rights could be challenged, invalidated or circumvented, or may not provide significant competitive advantages. Backlog We believe that backlog is not a meaningful indicator of future business prospects due to the large volume of products delivered from shelf or channel partner inventories, the shortening of product life cycles and the relative portion of net revenue related to our service and support business. Therefore, we believe that backlog information is not material to an understanding of our overall business. Seasonality General economic conditions have an impact on our business and financial results. From time to time, the markets in which we sell our products experience weak economic conditions that may negatively affect sales. Although we do not consider our business to be highly seasonal, we do experience some seasonal trends in the sale of our products. For example, sales to governments (particularly sales to the U.S. government) are often stronger in the third calendar quarter, European sales are often weaker in the third calendar quarter, consumer sales are often stronger in the third and fourth calendar quarters, and customers may spend their remaining capital budget authorizations in the fourth calendar quarter prior to new budget constraints in the first calendar quarter of the following year. See ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations— Factors that Could Affect Future Results—Our sales cycle makes planning and inventory management difficult and future financial results less predictable’’ in Item 7, which is incorporated herein by reference. 11 Competition We encounter aggressive competition in all areas of our business activity. Our competitors are numerous, ranging from some of the world’s largest corporations to many relatively small and highly specialized firms. We compete primarily on the basis of technology, performance, price, quality, reliability, brand, distribution and customer service and support. Our reputation, the ease of use of our products, the availability of multiple software applications, our Internet infrastructure offerings, and our customer training, services and support are also important competitive factors. The markets for each of our business segments are characterized by vigorous competition among major corporations with long-established positions and a large number of new and rapidly growing firms. Product life cycles are short, and to remain competitive we must develop new products and services, periodically enhance our existing products and services and compete effectively on the basis of the factors listed above. In addition, we compete with many of our current and potential partners, including original equipment manufacturing (‘‘OEM’’) partners who design, manufacture and often market their products under their own brand names. The successful management of these competitive partner relationships will continue to be critical to our future success. Moreover, we anticipate that we will have to continue to adjust prices on many of our products and services to stay competitive, and thus effectively manage financial returns with correspondingly reduced gross margins. On an overall basis we are among the largest U.S.-based companies offering our range of general- purpose computers and personal-information, imaging and printing products for industrial, scientific and business applications, and information technology services. We are the leader or among the leaders in each of our principal business segments. The competitive environments in which each segment operates are described below: Imaging and Printing Group. The markets for printer hardware and associated supplies are highly competitive, especially with respect to pricing and the introduction of new products and features. IPG’s key competitors in this segment include Lexmark International Group Inc., Xerox Corporation, Seiko Epson Corporation, Sony Corporation of America and Canon USA, Inc. We are the leading imaging and printing systems provider in the world for printer hardware, printing supplies and scanning devices. We believe that our brand recognition, reputation for quality, breadth of product offerings and large customer base are important competitive advantages. We and our competitors continue to develop and market new and innovative products at competitive prices and, at any given time, may set new market standards for quality, speed and function. In recent years, we and our principal competitors have regularly lowered prices on printer hardware to reach new customers and add customer value. If these pressures are not mitigated by cost and expense reductions, our ability to maintain or build market share profitably could be adversely affected. In addition, refill and remanufactured alternatives for our supplies are available from independent suppliers and, although generally offering lower print quality, may be offered at lower prices and put pressure on our supplies sales. Two important areas for our growth include new business opportunities in digital cameras and photo printers within our imaging business and digital presses in our digital publishing business. While we encounter competitors whose current market share is greater than ours, such as Sony in cameras and Heidelberger Druckmaschinen Aktiengesellschaft in publishing, we believe we will provide important new contributions in both the home and publishing environments by providing comprehensive solutions that include data management, storage, integrated system capabilities, security, authentication and ease-of-use. Personal Systems Group. The areas in which PSG operates are intensely competitive and are characterized by rapid price reductions and inventory depreciation. Our primary competitor in the branded personal computers area is Dell Computer Corporation (‘‘Dell’’), with additional competition, particularly in niche markets, from companies such as Apple Computer Inc., International Business Machines Corporation (‘‘IBM’’) and Gateway Inc. We also face competition from generically-branded or ‘‘white box’’ manufacturers. 12 Enterprise Systems Group. The areas in which ESG operates are intensely competitive, characterized by rapid and ongoing technological innovation and price reductions. Our competitors are some of the largest, most successful companies in the world. They range from broad solutions providers such as IBM to more focused competitors such as EMC Corporation in storage, Dell in industry standard servers, and Sun Microsystems, Inc. in servers. Broad-based solutions providers benefit from their existing customer base and the breadth of their product offerings, while more focused competitors are able to concentrate their efforts on providing the most competitive product. We believe that our important competitive advantages in this segment include our broad range of server, storage and software products and our significant intellectual property portfolio and research and development capabilities, which will contribute to further enhancements of our product offerings. HP Services. The principal areas in which HPS competes are customer support, consulting and integration and managed services. The support and consulting and integration markets have been under significant pressure as customers scrutinize their IT spending in response to the global economic downturn. However, the downturn also has contributed to increased use of managed services business as customers attempt to reduce their IT costs and focus their resources on their core businesses. Our key competitors in this segment include IBM Global Services and the services businesses of other technology products organizations, as well as EDS Corporation and other systems integration firms. Many of our competitors are able to offer a wide range of services through a global network of service providers, which may be larger than our own, and some of our competitors enjoy significant brand recognition. HPS teams with many services companies to extend our reach and augment our capabilities. Our competitive advantages include our global delivery organization, with a worldwide presence; our deep technical expertise; our diagnostic and IT management tools; and the flexibility and choice we offer our customers. HP Financial Services. In our financing business, our competitors are captive financing companies, mainly IBM Global Financing, banks and financial institutions. We believe our competitive advantage in this business relative to banks and financial institutions is our ability to finance products, services and total solutions. Manufacturing and Materials Our manufacturing operations consist of manufacturing finished products from components and subassemblies that we acquire from a wide range of vendors. In addition to our own manufacturing operations, we utilize a number of contract manufacturing (‘‘CM’’) companies around the world to manufacture HP-designed products. The use of CM companies is intended to generate cost efficiencies and reduce time to market for certain HP-designed products. Some HP-branded products are manufactured by third-party OEMs. We purchase the products and resells them under the HP brand. We utilize two primary methods of fulfilling demand for products: building products to order (‘‘BTO’’) and configuring products to order (‘‘CTO’’). BTO capabilities are employed to maximize manufacturing efficiencies by producing high volumes of basic product configurations. CTO permits configuration of units to the particular hardware and software customization requirements of certain customers. Both BTO and CTO are designed to generate cost efficiencies relating to just-in-time manufacturing, inventory management and distribution practices. Just-in-time manufacturing reduces inventory by manufacturing or taking delivery of the inventory from third-party suppliers immediately prior to the sale or distribution of products to our customers. We purchase materials, supplies and product subassemblies from a substantial number of vendors. For many of our products, we have existing alternate sources of supply, or such sources are readily available. However, we do rely on sole sources for laser printer engines and parts for products with short life cycles (although some of these sources have operations in multiple locations). We also have a dependency upon Intel as a supplier of processors and static random access memory (RAM) and Microsoft for various software products. However, we believe that disruptions with these suppliers would result in industry-wide dislocations and therefore would not disproportionately disadvantage us relative to our competitors. In addition, we have engaged manufacturers in Taiwan for the production 13 of notebook computers. While these relationships and dependencies have not resulted in material disruptions in the past, natural disasters in Taiwan from time to time have caused temporary disruptions in communications and supplies, which did not have a material impact on our results of operations. Like other participants in the high technology industry, we ordinarily acquire materials and components through a combination of blanket and scheduled purchase orders to support our requirements for periods averaging 90 to 120 days. From time to time, we have experienced significant price increases and limited availability of certain components that are not available from multiple sources. At times, we have been constrained by parts availability in meeting product orders, and future constraints could have an adverse effect on our operating results. If the supply of a key material component is delayed or halted for a significant period of time, production could be curtailed, potentially resulting in an adverse effect on our business. Frequently, we are able to obtain scarce components for somewhat higher prices on the open market, which may have an impact on gross margins but does not disrupt production. On occasion, we acquire component inventory in anticipation of supply constraints. A restoration of component availability and any resulting decline in component pricing more quickly than anticipated could have an adverse effect on our operating results. Environment Certain of our operations involve the use of substances regulated under various federal, state and international laws governing the environment. It is our policy to apply strict standards for environmental protection to sites inside and outside the United States, even if not subject to regulations imposed by local governments. The liability for environmental remediation and other environmental costs is accrued when it is considered probable and the costs can be reasonably estimated. Environmental costs are presently not material to our operations or financial position. Employees We had approximately 141,000 employees worldwide as of October 31, 2002. Information regarding our executive officers is set forth beginning on page 129, which information is incorporated herein by reference. Available Information Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to reports filed pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended, are available on our website at www.hp.com, when such reports are available on the Securities and Exchange Commission website. ITEM 2. Properties. Our principal executive offices are located at 3000 Hanover Street, Palo Alto, California 94304, USA. As of October 31, 2002, we owned or leased a total of approximately 72 million square feet of space worldwide. We believe that our existing properties are in good condition and suitable for the conduct of our business. Our plants are equipped with machinery, most of which is owned and is in part developed by us to meet the special requirements for our manufacturing processes. At the end of fiscal 2002, we were productively utilizing the vast majority of the space in our facilities, while actively disposing of space determined to be excess. We anticipate that most of the capital necessary for expansion will continue to be obtained from internally generated funds. Investment in new property, plant and equipment for continuing operations amounted to $1.7 billion in fiscal 2002, $1.5 billion in fiscal 2001 and $1.7 billion in fiscal 2000. As of October 31, 2002, our sales and support operations occupied approximately 20 million square feet, of which approximately 6 million square feet were located within the United States. We own 30% of the space used for sales and support activities and lease the remaining 70%. 14 Our manufacturing plants, research and development facilities and warehouse and administrative facilities occupied approximately 52 million square feet, of which approximately 35 million square feet were located within the United States. We own 62% of our manufacturing, research and development, warehouse and administrative space and lease the remaining 38%. None of the property we own is held subject to any material encumbrances. As indicated above, we have five business segments: IPG, PSG, ESG, HPS and HPFS. Because of the interrelation of these five segments, substantially all of the properties are used at least in part by each of these segments, and we retain the flexibility to use each of the properties in whole or in part for each of the segments. The locations of our headquarters of geographic operations at October 31, 2002 were as follows: Headquarters of Geographic Operations Americas Houston, Texas Europe, Middle East, Africa Geneva, Switzerland Asia Pacific Hong Kong The locations of our major product development and manufacturing facilities and HP Labs at October 31, 2002 were as follows: Product Development and Manufacturing Americas Europe, Middle East, Africa Hewlett-Packard Laboratories Grenoble, France Palo Alto, California Boeblingen and Herrenberg, Germany Littleton and Marlboro, Massachusetts Dublin, Ireland Nashua, New Hampshire Grenoble, France Bangalore, India Haifa, Israel Tokyo, Japan Bristol, United Kingdom Cupertino, Mountain View, Palo Alto, Roseville, San Diego, Santa Clara, Sunnyvale and Woodland, California Colorado Springs, Fort Collins and Greeley, Colorado Boise, Idaho Amsterdam, Amersfoort and Gorinchem, The Netherlands Indianapolis, Indiana Barcelona, Spain Corvallis, Oregon Omaha, Nebraska Bristol and Erskine, United Kingdom Rehovot, Israel Memphis and Nashville, Tennessee Asia Pacific Austin, Houston and Richardson, Texas Melbourne, Australia Chester, Richmond and Sandston, Virginia Vancouver, Washington Aguadilla, Puerto Rico Sao Paulo, Brazil Guadalajara, Mexico Shanghai, China Bangalore, India Singapore Taiwan 15 ITEM 3. Legal Proceedings. Pending Litigation and Proceedings HP v. Cooper et al. is a lawsuit filed in United States District Court in the Northern District of California on or about March 23, 1998. The Cooper defendants claim that HP’s LaserJet printers infringe U.S. patent 5,424,780, which allegedly covers portions of the resolution enhancement technology employed in these printers, and seek an injunction, monetary damages and attorneys’ fees and costs. Based on an opinion from outside counsel, HP believes that its LaserJet printers do not infringe the patent. The U.S. Patent Office agreed to reexamine the patent based on prior art identified by the parties. Litigation was stayed pending the outcome of the U.S. Patent Office reexamination. The U.S. Patent Office issued a reexamination certificate in July 2002, and the stay of litigation was subsequently lifted. On November 5, 2002, the parties participated in a mediation. The Cooper defendants contend that the mediation resulted in a settlement of the lawsuit, and they have filed a motion to enforce the purported settlement. HP has opposed that motion, and a hearing is scheduled for January 24, 2003. On December 11, 2002, IP Innovation LLC and Technology Licensing Corporation filed an amended complaint in United States District Court in the Northern District of Illinois naming HP as a defendant. The amended complaint alleges that HP and the other defendants have willfully infringed the same patent at issue in the Cooper lawsuit. The amended complaint in the IP Innovation lawsuit seeks an injunction, monetary damages (including enhanced damages) and attorneys’ fees and costs. HP has not yet responded to the amended complaint. The Cooper defendants have filed a motion to dismiss the Cooper lawsuit in light of the filing of the IP Innovation lawsuit. HP has opposed the Cooper defendants’ motion to dismiss, and a hearing on the motion is also scheduled for January 24, 2003. Stevens v. HP is an unfair business practices consumer class action filed in state court in Riverside County, California on or about July 31, 2000. Consumer class action lawsuits have been filed, in coordination with the original plaintiffs, in 32 additional states. The various plaintiffs throughout the country claim to have purchased different models of HP inkjet printers over the past four years. The basic factual allegation of these actions is that when the affected consumer purchased HP printers they received half-full or ‘‘economy’’ ink cartridges instead of full cartridges. Plaintiffs claim that HP’s advertising, packaging and marketing representations for the printers led the consumers to believe they would receive full cartridges. These actions seek injunctive relief, disgorgement of profits, compensatory damages, punitive damages and attorneys’ fees under various state unfair business practices statutes and common law claims of fraud and negligent misrepresentation. HP recently obtained summary judgment against plaintiffs in the California action, which the plaintiffs are appealing. HP also obtained summary judgment in Kansas and Arizona. The matter has been certified as a class action in North Carolina state court, and a trial date has been set for June 9, 2003. The Ohio and New York litigation has been dismissed. In Connecticut, the trial court denied the plaintiffs’ motion to certify a class action. In Oregon and Washington, the case has been dismissed without prejudice. The litigation is in various stages in other jurisdictions. Alvis v. HP is a nationwide defective product consumer class action filed in United States District Court in Jefferson County, Texas by a resident of eastern Texas in April 2001. In February 2000, a similar suit captioned LaPray v. Compaq was filed in United States District Court in Jefferson County, Texas against Compaq. In May 2000 Sprung v. HP and Compaq was filed in United States District Court in the 60th Judicial District of Colorado. These actions are part of a series of similar suits filed against several computer manufacturers. The basic allegation is that HP and Compaq sold computers containing floppy disk controllers that fail to alert the user to certain floppy disc controller errors. That failure is alleged to result in data loss or data corruption. The plaintiffs in Alvis and LaPray seek injunctive relief, declaratory relief, rescission and attorneys’ fees. In July 2001, a nationwide class was certified in the LaPray case. Compaq has filed a petition for review by the Texas Supreme Court. The Texas Supreme Court has requested additional briefing. A class certification hearing in Alvis has been 16 set for February 2003. The Sprung case was dismissed on May 31, 2002. In addition, HP and Compaq continue to provide information to the U.S. government and state attorneys general in California and Illinois in response to inquiries regarding floppy disk controllers in computers sold to government entities. On or about December 27, 2001, Cornell University and the Cornell Research Foundation, Inc. filed an action against HP in United States District Court in the Northern District of New York alleging that HP’s PA-RISC 8000 family of microprocessors infringes a Cornell patent that describes a way of executing microprocessor instructions. This action seeks declaratory, injunctive and other relief. The court is expected to hold a hearing to construe the disputed claims terms in Cornell’s patent in early 2003. After reviewing the pertinent materials, HP believes that its products do not infringe the patent. Furthermore, HP believes Cornell’s patent is invalid. A number of purported stockholder class actions were brought in 1998 against Compaq and certain present and former directors and officers of Compaq, on behalf of all persons who purchased Compaq common stock from July 10, 1997 through March 6, 1998. These actions were consolidated under the title Berger v. Compaq Computer Corporation, et al. on December 23, 1998 in United States District Court in Texas. The consolidated amended complaint alleges that defendants violated Section 10(b) of the Securities Exchange Act of 1934, as amended, and Rule 10b-5 promulgated thereunder by withholding information and making misleading statements about channel inventory, factoring of receivables and Compaq marketing programs in order to inflate the price of Compaq’s common stock, and further alleges that a number of individual defendants sold Compaq common stock at those purportedly inflated prices. In July 2000, the case was certified as a class action, but this action was later vacated by the Fifth Circuit Court of Appeals. Compaq reached a mediated settlement with lead plaintiffs and their attorneys in the amount of approximately $29 million, of which approximately $28 million is covered by insurance. The parties presented this settlement to the District Court for approval in June 2002. The final hearing on the fairness of the settlement was held on November 1, 2002. On November 25, 2002, the District Court entered two orders. One order approved the settlement and granted a final judgment and dismissal with prejudice. The second order awarded fees and expenses to plaintiffs’ counsel. On December 17, 2002 a notice of appeal of both orders was filed. Digwamaji et al. v. Bank of America et al. is a purported class action lawsuit in which HP and numerous other multinational corporations have been named as defendants. It was filed on September 27, 2002 in United States District Court in the Southern District of New York on behalf of current and former South African citizens and their survivors who suffered violence and oppression under the apartheid regime. The lawsuit alleges that HP and other companies helped perpetuate, and profited from, the apartheid regime during the period from 1948-1994 by selling products and services to agencies of the South African government. Claims are based on the Alien Tort Claims Act, the Torture Protection Act, the Racketeer Influenced and Corrupt Organizations Act and a variety of other international laws and treaties relating to violations of human rights, war crimes and crimes against humanity. The complaint seeks, among other things, an accounting, the creation of a historic commission, compensatory damages in excess of $200 billion, punitive damages in excess of $200 billion, costs and attorneys’ fees. This matter is in the early stages of litigation, and HP is preparing its response. Intergraph Hardware Technologies Company v. HP, Dell & Gateway is a suit filed in United States District Court in the Eastern District of Texas on December 16, 2002. The suit accuses HP of infringement of three patents related to cache memory: 4,899,275, 4,933,835 and 5,091,846. Intergraph seeks damages (including enhanced damages), an injunction, prejudgment interest, costs and attorneys’ fees. The complaint has not yet been served on HP. Two non-binding arbitration proceedings are ongoing in Germany before the arbitration board of the Patent and Trademark Office. The proceedings were brought by VerwertungsGesellschaft Wort, a 17 collection agency representing certain copyright holders, against HP and relate to whether and to what extent copyright levies should be imposed upon certain products that enable the production of copies by private persons in accordance with copyright laws implemented in Germany. These proceedings were instituted in June 2001 and June 2002, respectively. In addition, HP may face similar proceedings in other European jurisdictions based on copyright laws implemented in those jurisdictions. The levies, if imposed, would be based upon the number of products sold in particular jurisdictions, and the per-product amounts of the levies vary. Products that are the subject of the claims in Germany include multi-function devices, personal computers and printers. Products at issue in other jurisdictions include: in Belgium, CD media and CD-writers; in Spain, CD media; in Greece, photocopiers and photocopying paper; and in Switzerland, CD media, DVD media and MP3 players. Other EU member countries that do not yet have levy schemes in place are expected to implement similar legislation. HP, other companies and various industry associations are opposing certain aspects of the levies. Kassin v. Agilent Technologies is a nationwide securities class action filed on November 26, 2001 in United States District Court in the Southern District of New York against Agilent Technologies, Inc. (‘‘Agilent Technologies’’) and several banks and underwriters for conduct concerning the commission structure of Agilent Technologies’ initial public offering (‘‘IPO’’) in late 1999. A consolidated amended complaint was filed in April 2002 alleging that the defendant banks and underwriters offered Agilent Technologies IPO shares in exchange for excessive commissions and guarantees to buy more shares at an inflated price in the IPO aftermarket. This case is similar to numerous other cases filed in the United States District Court in the Southern District of New York concerning the IPO market of the late 1990s. By stipulation, the individual defendants have been dismissed from the case without prejudice. An omnibus motion to dismiss has been filed on behalf of issuer defendants. While HP is not named as a defendant in this action, HP includes the litigation in this report due to an indemnification agreement between HP and Agilent Technologies. HP was contacted informally by the San Francisco District Office of the Securities and Exchange Commission (‘‘SEC’’) in March 2002 requesting the voluntary provision of documents and related information concerning HP’s relationships and communications with Deutsche Bank and affiliated parties generally and communications regarding the solicitation of votes from Deutsche Bank and affiliated parties in connection with the Compaq acquisition. The SEC has advised HP that the inquiry should not be construed as an indication by the SEC or its staff that any violations of the law have occurred, nor should it be considered a reflection upon any person, entity or security. HP is fully cooperating with this inquiry. In April 2002 HP received a subpoena from the U.S. Attorney’s Office for the Southern District of New York to produce information concerning the voting by each of Deutsche Bank and Northern Trust and their respective affiliated parties on the proposal to issue shares in connection with the Compaq acquisition. HP understands that this inquiry is in response to press accounts concerning the vote on the proposal at the HP special meeting of shareowners held on March 19, 2002. HP is fully cooperating with this inquiry. In May 2002 the European Commission of the European Union publicly stated that it was considering conducting an investigation into OEM activities concerning the sales of printers and supplies to consumers within the European Union. HP indicated that it would cooperate fully with any such investigation. Recently, HP was contacted by the European Commission requesting information on the printer and supplies markets. HP is fully cooperating with this inquiry. HP is involved in lawsuits, claims, investigations and proceedings, in addition to those identified above, consisting of patent, commercial, securities, employment and environmental matters, which arise in the ordinary course of business. In accordance with Statement of Financial Accounting Standards (‘‘SFAS’’) No. 5, ‘‘Accounting for Contingencies,’’ HP makes a provision for a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. 18 These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case. Litigation is inherently unpredictable. However, HP believes that it has valid defenses with respect to the legal matters pending against it, as well as adequate provisions for any probable and estimable losses. It is possible, nevertheless, that cash flows or results of operations could be affected in any particular period by the resolution of one or more of these contingencies. Environmental HP is party to, or otherwise involved in, proceedings brought by U.S. or state environmental agencies under the Comprehensive Environmental Response, Compensation and Liability Act (‘‘CERCLA’’), known as ‘‘Superfund,’’ or state laws similar to CERCLA. HP is also conducting environmental investigations or remediations at several current or former operating sites pursuant to administrative orders or consent agreements with state environmental agencies. Any liability from such proceedings, in the aggregate, is not expected to be material to the operations or financial position of HP. ITEM 4. Submission of Matters to a Vote of Security Holders. Not applicable. PART II ITEM 5. Market for the Registrant’s Common Stock and Related Stockholder Matters. Information regarding the market prices of HP common stock and the markets for that stock may be found in the ‘‘Quarterly Summary’’ in Item 8 and the cover page of this Form 10-K, respectively, which are incorporated herein by reference. We have paid cash dividends each fiscal year since 1965. The current rate is $0.08 per share per quarter. As of December 31, 2002, there were approximately 160,800 shareowners of record. Additional information concerning dividends may be found in the following sections of this Form 10-K, which are incorporated herein by reference: ‘‘Selected Financial Data’’ in Item 6 and ‘‘Consolidated Statement of Cash Flows,’’ ‘‘Consolidated Statement of Stockholders’ Equity’’ and ‘‘Quarterly Summary’’ in Item 8. Equity Compensation Plan Information Information regarding HP’s equity compensation plans, including both stockholder approved plans and non-stockholder approved plans, is set forth in the section entitled ‘‘Executive Compensation— Equity Compensation Plan Information’’ in HP’s Notice of Annual Meeting of Shareowners and Proxy Statement, to be filed within 120 days after Registrant’s fiscal year end of October 31, 2002 (the ‘‘Notice and Proxy Statement’’), which information is incorporated herein by reference. Recent Sales of Unregistered Securities Following its acquisition of Indigo in March 2002 and prior to the end of fiscal 2002, HP issued an aggregate of 47,892 shares of unregistered HP common stock to six former employees of Indigo upon the exercise of certain options assumed in connection with the Indigo acquisition, for an aggregate purchase price of $226,580.04. The foregoing purchases and sales were exempt from registration under the Securities Act of 1933, as amended, pursuant to Section 4(2) thereof on the basis that the transaction did not involve a public offering. 19 ITEM 6. Selected Financial Data. The following selected financial data should be read in conjunction with our consolidated financial statements. The information set forth below is not necessarily indicative of results of future operations, and should be read in conjunction with Item 7, ‘‘Management’s Discussion and Analysis of Financial Condition and Results of Operations’’ and the consolidated financial statements and notes thereto included in Item 8, ‘‘Financial Statements and Supplementary Data’’ of this Form 10-K in order to understand fully factors that may affect the comparability of the financial data presented below. HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Selected Financial Data(1)(2) For the following years ended October 31 2002 2001 2000 1999 1998 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $56,588 (Loss) earnings from operations(3) . . . . . . . . . . . . . . . . . (1,012) Net (loss) earnings from continuing operations before In millions, except per share amounts $48,870 4,025 $45,226 1,439 $42,371 3,818 $39,330 3,456 extraordinary item and cumulative effect of change in accounting principle(4)(5) . . . . . . . . . . . . . . . . . . . . . . . (923) 624 3,561 3,104 2,678 Net (loss) earnings per share from continuing operations before extraordinary item and cumulative effect of change in accounting principle:(4)(5)(6) Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.37) $ 0.32 0.32 Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.32 . . . . . . . . . . . . . . . (0.37) 0.32 Cash dividends declared per share(6) At year-end: $ 1.80 1.73 0.32 $ 1.54 1.49 0.32 $ 1.29 1.26 0.30 Total assets(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70,710 6,035 Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . $32,584 3,729 $34,009 3,402 $35,297 1,764 $31,708 2,063 (1) HP’s consolidated financial statements and notes for all periods present the businesses of Agilent Technologies as a discontinued operation through the spin-off date of June 2, 2000. Accordingly, total assets include net assets of discontinued operations of $3,533 million at October 31, 1999 and $3,084 million at October 31, 1998. See further discussion in Notes to the Consolidated Financial Statements in Item 8. HP’s consolidated financial statements include the results of Compaq from May 3, 2002, the Compaq acquisition date. (2) Certain reclassifications have been made to prior fiscal year balances in order to conform to the current fiscal year presentation. (3) (Loss) earnings from operations includes $1.8 billion of restructuring charges, $793 million of in-process research and development charges and $701 million of acquisition-related charges in fiscal 2002; $384 million of restructuring charges, $35 million of in-process research and development charges and $25 million of acquisition-related charges in fiscal 2001; and restructuring charges of $102 million in fiscal 2000 and $122 million in fiscal 1998. (4) Net (loss) earnings and net (loss) earnings per share from continuing operations before extraordinary item and cumulative effect of change in accounting principle include the items in Note (3) above and the following additional items before related tax effects: $106 million of net investment losses and a $14 million benefit from a litigation settlement in fiscal 2002; a $53 million net loss on divestiture, $455 million of net investment losses and $400 million from a litigation settlement in fiscal 2001; and $203 million of gains from divestitures and $41 million in net investment gains in fiscal 2000. (5) HP adopted Staff Accounting Bulletin (‘‘SAB’’) No. 101, ‘‘Revenue Recognition in Financial Statements’’ in the fourth quarter of fiscal 2001, retroactive to November 1, 2000. See further discussion in Note 1 to the Consolidated Financial Statements in Item 8. (6) All per-share amounts reflect the retroactive effects of the two-for-one stock split in the form of a stock dividend effective October 27, 2000. 20 ITEM 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations The following discussion should be read in conjunction with the consolidated financial statements and the related notes that appear elsewhere in this document. CRITICAL ACCOUNTING POLICIES AND ESTIMATES General Management’s Discussion and Analysis of Financial Condition and Results of Operations is based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosure of contingent assets and liabilities. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Senior management has discussed the development, selection and disclosure of these estimates with the Audit Committee of HP’s Board of Directors. Actual results may differ from these estimates under different assumptions or conditions. Management believes the following critical accounting policies reflect its more significant estimates and assumptions used in the preparation of its consolidated financial statements. Business Combinations We are required to allocate the purchase price of acquired companies to the tangible and intangible assets acquired and liabilities assumed, as well as in-process research and development (‘‘IPR&D’’), based on their estimated fair values. We engage independent third-party appraisal firms to assist us in determining the fair values of assets acquired and liabilities assumed. Such valuations require management to make significant estimates and assumptions, especially with respect to intangible assets. The significant purchased intangible assets recorded by HP include customer contracts, developed and core technology and the Compaq trade name. The fair values assigned to the identified intangible assets are discussed in detail in Note 3 to the Consolidated Financial Statements in Item 8. Critical estimates in valuing certain intangible assets include but are not limited to: future expected cash flows from customer contracts, customer lists, distribution agreements, and acquired developed technologies and patents; expected costs to develop IPR&D into commercially viable products and estimating cash flows from projects when completed; Compaq brand awareness and market position, as well as assumptions about the period of time the brand will continue to be used in HP’s product portfolio; and discount rates. Management’s estimates of fair value are based upon assumptions believed to be reasonable, but which are inherently uncertain and unpredictable and, as a result, actual results may differ from estimates. Other estimates associated with the accounting for acquisitions may change as additional information becomes available regarding the assets acquired and liabilities assumed, as more fully discussed in Note 11 to the Consolidated Financial Statements in Item 8. In addition, liabilities to restructure the pre-acquisition HP and pre-acquisition Compaq organizations, including the termination of employees, are subject to change as management continues its assessment of operations and executes 21 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) the approved plan. For a description of valuation assumptions and estimates relating to the Compaq acquisition and certain other acquisitions, see Notes 3 and 4 to the Consolidated Financial Statements in Item 8. Valuation of Long-Lived Assets Including Goodwill and Purchased Intangible Assets We review property, plant and equipment, goodwill and purchased intangible assets for impairment whenever events or changes in circumstances indicate the carrying value of an asset may not be recoverable. Our asset impairment review assesses the fair value of the assets based on the future cash flows the assets are expected to generate. An impairment loss is recognized when estimated undiscounted future cash flows expected to result from the use of the asset plus net proceeds expected from disposition of the asset (if any) are less than the carrying value of the asset. This approach uses our estimates of future market growth, forecasted revenue and costs, expected periods the assets will be utilized and appropriate discount rates. Such evaluations of impairment of long-lived assets including goodwill and purchased intangible assets are an integral part of, but not limited to, our strategic reviews of our business and operations performed in conjunction with restructuring actions. When an impairment is identified, the carrying amount of the asset is reduced to its estimated fair value. Deterioration of our business in a geographic region or within a business segment in the future could also lead to impairment adjustments as such issues are identified. Revenue Recognition We enter into contracts to sell our products and services, and, while the majority of our sales agreements contain standard terms and conditions, there are agreements that contain multiple elements or non-standard terms and conditions. As a result, significant contract interpretation is sometimes required to determine the appropriate accounting, including how the price should be allocated among the deliverable elements if there are multiple deliverables, whether undelivered elements are essential to the functionality of delivered elements, and when to recognize revenue. We recognize revenue for delivered elements only when the following criteria are satisfied: undelivered elements are not essential to the functionality of delivered elements, uncertainties regarding customer acceptance are resolved, no significant obligations remain, and the fair value of each undelivered element is known. Changes in the allocation of the sales price between deliverables might impact the timing of revenue recognition, but would not change the total revenue recognized on the contract. We recognize revenue and profit as work progresses on long-term, fixed price consulting contracts using the percentage-of-completion method. When applying the percentage-of-completion method, we rely on estimates of total expected contract revenue and costs. We follow this method because reasonably dependable estimates of the revenue and costs applicable to various stages of a contract can be made. Recognized revenue and profit are subject to revisions as the contract progresses to completion. Revisions to revenue and profit estimates are charged to income in the period in which the facts that give rise to the revision become known. We record estimated reductions to revenue for customer and distributor programs and incentive offerings, including price protection, promotions, other volume-based incentives and expected returns. Future market conditions and product transitions may require us to take actions to increase customer incentive offerings, possibly resulting in an incremental reduction of revenue at the time the incentive is offered. Additionally, certain incentive programs require us to estimate the number of customers who will actually redeem the incentive based on historical experience. 22 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) Allowance for Doubtful Accounts We evaluate the collectibility of our trade and financing receivables based on a combination of factors. We regularly analyze our significant customer accounts, and, when we become aware of a specific customer’s inability to meet its financial obligations to us, such as in the case of bankruptcy filings or deterioration in the customer’s operating results or financial position, we record a specific reserve for bad debt to reduce the related receivable to the amount we reasonably believe is collectible. We also record reserves for bad debt for all other customers based on a variety of factors including the length of time the receivables are past due, the financial health of the customer, macroeconomic considerations and historical experience. If circumstances related to specific customers change, our estimates of the recoverability of receivables could be further adjusted. Inventory Our inventory purchases and commitments are made in order to build inventory to meet future shipment schedules based on forecasted demand for our products. The business environment in which we operate is subject to rapid changes in technology and customer demand. We perform a detailed assessment of inventory by segment each period, which includes a review of, among other factors, demand requirements, product life cycle and development plans, component cost trends, product pricing and quality issues. Based on this analysis, we record adjustments to inventory for excess, obsolescence or impairment, when appropriate, to reflect inventory at net realizable value. Revisions to our inventory adjustments may be required if actual demand, component costs or product life cycles differ from our estimates. Warranty Provision We provide for the estimated cost of product warranties at the time revenue is recognized. While we engage in extensive product quality programs and processes, including actively monitoring and evaluating the quality of our component suppliers, our estimated warranty obligation is affected by ongoing product failure rates, specific product class failures outside of our baseline experience, material usage and service delivery costs incurred in correcting a product failure. If actual product failure rates, material usage or service delivery costs differ from our estimates, revisions to the estimated warranty liability would be required. We evaluate our warranty obligations on a segment basis. Retirement Benefits Our employee pension and other post-retirement benefit (i.e., health care and life insurance) costs and obligations are dependent on our assumptions used by actuaries in calculating such amounts. These assumptions include health care cost trend rates, salary growth, long-term return on plan assets, discount rates and other factors. Our health care cost trend assumptions are developed based on historical cost data, the near-term outlook and an assessment of likely long-term trends. The salary growth assumptions reflect our long-term actual experience and future and near-term outlook. Long-term return on plan assets is determined based on historical results of the portfolio and management’s expectation of the current economic environment. We base the discount rate assumption on current investment yields on AA-rated corporate long-term bond yields. Our key assumptions are described in further detail in Note 15 to the Consolidated Financial Statements in Item 8. Actual results that differ from our assumptions are accumulated and amortized over the future working life of the plan participants. While we believe that the assumptions used are appropriate, significant 23 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) differences in actual experience or significant changes in assumptions would affect our pension and other post-retirement benefits costs and obligations. Investment in Debt and Equity Securities We monitor our investment portfolio for impairment on a periodic basis. Our investment portfolio includes equity and debt investments in publicly-traded and privately-held emerging technology companies. Many of these emerging technology companies are still in the start-up or development stage. Our investments in these companies are inherently risky because the technologies or products they have under development are typically in the early stages and may never become successful. In the event that the carrying value of an investment exceeds its fair value and the decline in value is determined to be other-than-temporary, an impairment charge is recorded and a new cost basis for the investment is established. Fair values for investments in public companies are determined using quoted market prices. Fair values for investments in privately-held companies are estimated based upon one or more of the following: pricing models using historical and forecasted financial information and current market rates; liquidation values; the values of recent rounds of financing; and quoted market prices of comparable public companies. In order to determine whether a decline in value is other than temporary, we evaluate, among other factors: the duration and extent to which the fair value has been less than the carrying value; the financial condition of and business outlook for the company, including key operational and cash flow metrics, current market conditions and future trends in the company’s industry; the company’s relative competitive position within the industry; and our intent and ability to retain the investment for a period of time sufficient to allow for any anticipated recovery in fair value. Taxes on Earnings Our effective tax rate includes the impact of certain undistributed foreign earnings for which no U.S. taxes have been provided because such earnings are planned to be reinvested indefinitely outside the U.S. Earnings remittance amounts are planned based on the projected cash flow needs as well as the working capital and long-term investment requirements of our foreign subsidiaries and our domestic operations. Based on these assumptions, we estimate the amount that will be distributed to the U.S. and accordingly provide for the U.S. federal taxes due on these amounts. Material changes in our estimates of cash, working capital and long-term investment requirements could impact our effective tax rate. We record a valuation allowance to reduce our deferred tax assets to the amount that is more likely than not to be realized. We have considered future market growth, forecasted earnings, future taxable income, the mix of earnings in the jurisdictions in which we operate and prudent and feasible tax planning strategies in determining the need for a valuation allowance. In the event we were to determine that we would not be able to realize all or part of our net deferred tax assets in the future, an adjustment to the deferred tax assets would be charged to earnings in the period such determination is made. Likewise, if we later determine that it is more likely than not that the net deferred tax assets would be realized, the previously provided valuation allowance would be reversed. 24 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) RESULTS OF OPERATIONS Overview Acquisition of Compaq Computer Corporation On May 3, 2002, we acquired all of the outstanding stock of Compaq, a leading global provider of information technology products, services and solutions for enterprise customers. As a result, the fluctuations in the operating results of HP and its segments in fiscal 2002 as compared to the historical fiscal 2001 and fiscal 2000 results are due generally to the acquisition of Compaq. The historical results section below presents a discussion of our consolidated operating results using the historical results of HP prepared in accordance with generally accepted accounting principles (‘‘GAAP’’) for the years ended October 31, 2002, 2001 and 2000, including Compaq’s results of operations from May 3, 2002 (the acquisition date). In order to provide additional information relating to our operating results, we also present a discussion of our consolidated operating results as if HP and Compaq had been a combined company in fiscal 2002 and fiscal 2001. We have included this additional information in order to provide further insight into our operating results, prior period trends and current position. This supplemental information is presented in a manner consistent with the disclosure requirements of Statement of Financial Accounting Standards (‘‘SFAS’’) No. 141, ‘‘Business Combinations,’’ which are described in more detail in Note 3 to the Consolidated Financial Statements in Item 8. Due to different fiscal period-ends for HP and Compaq, Compaq’s results for the prior quarters ended December 31, March 31, June 30 and September 30 have been combined with HP’s results for the fiscal quarters ended January 31, April 30, July 31 and October 31. The discussion of operating results at the consolidated level is followed by a more detailed discussion of operating results by segment. The discussion of our segment operating results is presented on a historical basis for the years ended October 31, 2002, 2001 and 2000, including Compaq’s results of operations from May 3, 2002 (the acquisition date). In order to provide additional information relating to our segment operating results, we also present a discussion of our segment operating results as if HP and Compaq had been a combined company in fiscal 2002 and fiscal 2001. This supplemental information is presented in a manner consistent with the supplemental disclosures included in consolidated operating results discussion. The combined company segment discussions also present certain product category fluctuations highlighted at the combined company consolidated level. Spin-off of Agilent Technologies Our consolidated financial statements for all periods present the businesses of Agilent Technologies as a discontinued operation through the spin-off date of June 2, 2000. Unless otherwise indicated, the following discussion relates to HP’s continuing operations. Historical Results The following discussion compares the historical results of operations on a GAAP basis for the years ended October 31, 2002, 2001 and 2000. These results include Compaq’s results of operations 25 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) from May 3, 2002 (the acquisition date). Results of operations in dollars and as a percentage of net revenue were as follows: For the following years ended October 31 Dollars in millions 2002 2001 2000 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . $56,588 100.0% $45,226 100.0% $48,870 100.0% Gross margin(1) . . . . . . . . . . . . . . . . . . . . . . . Research and development . . . . . . . . . . . . . . . Selling, general and administrative . . . . . . . . . Restructuring charges . . . . . . . . . . . . . . . . . . . In-process research and development charges . Acquisition-related charges . . . . . . . . . . . . . . . Amortization of purchased intangible assets 15,009 3,312 9,033 1,780 793 701 26.5% 5.9% 16.0% 3.1% 1.4% 1.2% 11,731 2,724 6,950 384 35 25 25.9% 6.0% 15.3% 0.8% 0.1% 0.1% 13,824 2,627 6,984 102 — — 28.3% 5.4% 14.3% 0.2% — — and goodwill . . . . . . . . . . . . . . . . . . . . . . . 402 0.7% 174 0.4% 86 0.2% (Loss) earnings from operations . . . . . . . . . . . (1,012) (1.8)% 1,439 3.2% 4,025 8.2% Interest and other, net . . . . . . . . . . . . . . . . . . Net (loss) gain on divestitures . . . . . . . . . . . . Net investment (losses) gains . . . . . . . . . . . . . Litigation settlements . . . . . . . . . . . . . . . . . . . 52 — (106) 14 0.1% — (0.2)% — 171 (53) (455) (400) 0.4% (0.1)% (1.0)% (0.9)% 356 203 41 — 0.8% 0.4% 0.1% — (Loss) earnings from continuing operations before extraordinary item, cumulative effect of change in accounting principle and taxes . (1,052) (1.9)% (Benefit from) provision for taxes . . . . . . . . . . (129) (0.3)% 702 78 1.6% 4,625 9.5% 0.2% 1,064 2.2% Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle . . . . Net earnings from discontinued operations . . . Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . Cumulative effect of change in accounting principle, net of taxes . . . . . . . . . . . . . . . . . (923) — (1.6)% — 624 — 1.4% — 3,561 136 7.3% 0.3% 20 — — — 56 0.1% (272) (0.6)% — — — — Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . $ (903) (1.6)% $ 408 0.9% $ 3,697 7.6% (1) Gross margin is defined as total net revenue less cost of products, cost of services and financing interest. Net Revenue Net revenue increased 25% in fiscal 2002 to $56.6 billion. U.S. revenue in fiscal 2002 increased 24% to $23.3 billion, while international revenue in fiscal 2002 grew 26% to $33.3 billion. Foreign currency fluctuations did not have a material impact on HP consolidated revenue growth in fiscal 2002 due to relatively stable exchange rates of the significant foreign currencies in which we generated revenue. The net revenue increase is attributable primarily to our acquisition of Compaq at the 26 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) beginning of May 2002. Net revenue growth in IPG also contributed to the increase, particularly due to growth in printer supplies that resulted from a rise in volume due to the continued expansion of the printer hardware installed base. However, these effects were partially offset by a decline in sales volumes across many product categories due to the ongoing global economic downturn as well as a competitive environment, particularly in the PC and server businesses. In addition, we experienced a shift in sales mix to lower-priced products, particularly in printer hardware, industry standard servers and workstations. Sales volumes also declined due to a consolidation of product offerings as a result of post-acquisition product roadmap decisions in industry standard servers, commercial PCs, storage and personal appliances. In fiscal 2001, net revenue declined 7% to $45.2 billion. U.S. revenue in fiscal 2001 declined 13% to $18.8 billion, while international revenue in fiscal 2001 decreased 3% to $26.4 billion. On a foreign currency-adjusted basis, net revenue declined 3% year-over-year. The foreign currency effect in fiscal 2001 was due primarily to the weakening of the euro. The global economic downturn contributed significantly to the decline in both U.S. and international revenue in fiscal 2001, as sales volumes declined across many product categories. Revenue from printer hardware and PCs declined primarily as a result of decreases in volume. Printer hardware revenue also was affected by a shift in sales mix into the sub-$150 printer market. Business critical and industry standard servers also contributed slightly to the year-over-year decline. These decreases were partially offset by growth in printer supply revenue. In addition, ongoing competitive pricing pressures affected revenue performance in many of our product categories, particularly for commercial and consumer PCs and printer hardware. Gross Margin Gross margin as a percentage of net revenue was 26.5% in fiscal 2002 compared to 25.9% in fiscal 2001. The 0.6 percentage point gross margin increase was the result primarily of a higher gross margin in IPG. Fiscal 2002 gross margin also was impacted positively by effective overall cost management and by cost reductions resulting from workforce reductions. In addition, although HP recorded inventory- related charges in fiscal 2002 that related primarily to product roadmap decisions associated with the acquisition of Compaq, these charges were $180 million lower than the inventory-related charges recorded in fiscal 2001. Partially offsetting the improvement in gross margin was lower gross margin in ESG, as well as a product mix shift, including the impact of the addition of Compaq products beginning in the third quarter of fiscal 2002. Further moderating the overall improvement in gross margin were declines in sales volumes across many product categories due to continued economic weakness and a competitive pricing environment. Gross margin as a percentage of net revenue was 25.9% in fiscal 2001 compared to 28.3% in fiscal 2000. The 2.4 percentage point decrease in the gross margin ratio in fiscal 2001 resulted primarily from declines in IPG, ESG and PSG, which declined 0.9, 0.5 and 0.4 percentage points, respectively, on a weighted basis. Overall, in fiscal 2001 gross margins were impacted negatively by a significant decline in sales volumes across many product categories resulting from the global economic downturn and increased inventory-related charges in response to this downturn. The increase of $336 million in inventory-related charges mainly impacted our Inkjet, digital imaging and personal appliances businesses. In addition, printer hardware and digital imaging were impacted unfavorably by a continuing shift to lower-priced products in response to customer demand, while the server and financing businesses also slightly contributed to the overall gross margin decrease. These gross margin declines were partially offset by an improved gross margin in printer supplies. 27 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) Operating Expenses Research and Development Research and development expense as a percentage of net revenue was 5.9% in fiscal 2002 compared to 6.0% in fiscal 2001. Research and development expense increased 22% in fiscal 2002. The inclusion of Compaq since its acquisition in May 2002 accounted for substantially all of the increase in research and development expense. The remainder of the increase resulted from our continuing investment in printer hardware and supplies and digital imaging products, as well as higher company performance bonuses compared to fiscal 2001. The increase in expense was mitigated by our workforce reduction efforts and expense control measures. Research and development expense as a percentage of net revenue was 6.0% in fiscal 2001 compared to 5.4% in fiscal 2000. Research and development expense increased 4% in fiscal 2001. Continued investment in server products within ESG was partially offset by lower research and development spending in HPS and IPG as a result of focused spending in key areas and expense reductions in less strategic programs. In addition, company-wide actions taken by management throughout the year to control expenses, including the restructuring actions undertaken in fiscal 2001, moderated research and development expense growth in fiscal 2001. Selling, General and Administrative Selling, general and administrative expense as a percentage of net revenue was 16.0% in fiscal 2002 compared to 15.3% in fiscal 2001. Selling, general and administrative expense increased 30% in fiscal 2002 compared to the prior year. The inclusion of Compaq since its acquisition in May 2002 accounted for the majority of the increase in selling, general and administrative expense mitigated in part by declines resulting from our workforce reduction efforts and expense control measures. In addition, higher company performance bonuses in fiscal 2002 compared to fiscal 2001 contributed approximately 2 percentage points of the increase in expense, offset by a 1 percentage point decrease from lower bad debt expense. Selling, general and administrative expense as a percentage of net revenue was 15.3% in fiscal 2001 compared to 14.3% in fiscal 2000. Selling, general and administrative expense decreased less than 1% in fiscal 2001. Company-wide actions taken by management throughout the year to control expenses, including the restructuring actions undertaken in fiscal 2001, were partially offset by a $172 million increase in bad debt reserves and write-offs in our financing portfolio due to weakened economic conditions. Restructuring Charges In connection with the acquisition of Compaq, HP’s management initiated and during the third and fourth quarters approved plans to restructure the operations of pre-acquisition HP to eliminate certain duplicative activities, focus on strategic product and customer bases, reduce cost structure and better align product and operating expenses with existing general economic conditions. Consequently, we recorded approximately $1.8 billion of costs associated with these restructuring plans in fiscal 2002. These costs were accounted for under Emerging Issues Task Force (‘‘EITF’’) Issue No. 94-3, ‘‘Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity’’ and have been included as a charge to the results of operations for the year ended October 31, 2002. Management also approved plans to restructure the operations of pre-acquisition Compaq. In connection with these plans, we recorded approximately $960 million of restructuring costs for items similar to those described above for HP. These costs are accounted for under EITF Issue No. 95-3, 28 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) ‘‘Recognition of Liabilities in Connection with Purchase Business Combinations.’’ These costs were recognized as a liability assumed in the purchase business combination and included in the allocation of the cost to acquire Compaq. Of the total expected $3 billion of annual cost synergies associated with the Compaq acquisition, which are anticipated to be fully realized in fiscal year 2004, approximately $2 billion of the savings are the result of these restructuring plans. These savings are expected to reduce product and service cost of sales resulting from combined procurement activities and operating expenses related to leveraging our labor and facilities costs. The fiscal 2002 charge of $1.8 billion to restructure the pre-acquisition HP organization consisted mainly of severance, early retirement costs and other employee benefits, non-inventory asset impairment charges, and other related restructuring activities. The severance, early retirement costs, and other employee benefits related to the planned early retirement or termination of 8,600 employees worldwide across many regions, business functions and job classes. As of October 31, 2002, approximately 6,400 employees were included in the workforce reduction program, had retired or had been terminated, and payments of approximately $255 million had been made. Benefits of approximately $215 million have been or will be paid through post-retirement and pension plans for retiring employees. Additionally, approximately $104 million of the charge is non-cash and relates primarily to net pension and post-retirement settlement and curtailment losses. We expect to pay the remaining balance of the severance accrual within fiscal 2003. The non-inventory asset impairment of $546 million for goodwill and purchased intangible assets was due primarily to product roadmap decisions made in conjunction with the Compaq acquisition that led to the elimination of substantially all of our middleware and storage virtualization offerings acquired in fiscal 2001. Other related restructuring charges consisted primarily of the cost of vacating duplicate facilities and the cost of exiting certain contractual obligations. As discussed in Note 18 to the Consolidated Financial Statements in Item 8, restructuring charges are not allocated to our segments. However, our restructuring plans and actions were undertaken to streamline our business operations, and, as such, of the total $2.7 billion of restructuring costs recorded in fiscal 2002, $1.2 billion, $510 million, $421 million and $76 million is attributable to actions taken in ESG, HPS, PSG and IPG, respectively. The remaining $497 million relates to actions taken in our shared services and infrastructure functions. In fiscal 2001, management approved restructuring actions to respond to the global economic downturn and to improve our cost structure by streamlining operations and prioritizing resources in strategic areas of our business infrastructure. We recorded a restructuring charge of $384 million in fiscal 2001 to reflect these actions. The fiscal 2001 charge consisted of severance and other employee benefits related to the termination of approximately 7,500 employees worldwide, across many regions, business functions and job classes, as well as costs related to the consolidation of excess facilities. We recorded additional restructuring charges of $21 million in fiscal 2002 to reflect adjustments to the expected severance cost of our fiscal 2001 restructuring plans. As of October 31, 2002, substantially all of these employees were terminated, and we had paid $394 million of the accrued costs. In fiscal 2000, management approved an enhanced early retirement (‘‘EER’’) program designed to balance the workforce based on our long-term business strategy. We offered approximately 2,500 U.S. employees the opportunity to retire early and receive an enhanced payout, and approximately 1,300 employees accepted the offer. Accordingly, we recorded a restructuring charge of $71 million, consisting of $95 million of severance and $5 million of other employee benefits offset by $29 million of related pension and post-retirement settlement and curtailment gains. In addition to the EER program, we incurred $31 million of other restructuring charges during fiscal 2000 related to various site shutdowns 29 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) resulting from strategic management decisions. All amounts relating to the EER program had been paid by October 31, 2001. In-Process Research and Development Charges In fiscal 2002, we recorded IPR&D charges of $735 million in connection with the acquisition of Compaq and $58 million in connection with the acquisition of Indigo. Projects that qualify as IPR&D represent those that have not yet reached technological feasibility and for which no future alternative uses existed. Technological feasibility is defined as being equivalent to a beta-phase working prototype in which there is no remaining risk relating to the development. In fiscal 2001, we recorded IPR&D charges of $35 million related primarily to our middleware and storage virtualization offerings that were acquired in that year. Acquisition-Related Charges We incurred acquisition-related charges of $701 million in fiscal 2002 and $25 million in fiscal 2001. The fiscal 2002 charge related to the acquisition of Compaq and consisted primarily of costs incurred for employee retention bonuses, advertising, proxy solicitation costs, consulting services and other professional fees. The fiscal 2001 charge included charges related primarily to the unsuccessful bid for the PricewaterhouseCoopers consulting business. Amortization of Purchased Intangible Assets and Goodwill Goodwill related to acquisitions that occurred prior to July 1, 2001 and purchased intangible assets are amortized over their estimated useful lives, generally two to ten years. Amortization expense was $402 million in fiscal 2002, $174 million in fiscal 2001 and $86 million in fiscal 2000. The increase in fiscal 2002 was due to purchased intangible assets from the Compaq and Indigo acquisitions. Goodwill related to acquisitions that occurred after June 30, 2001 is not amortized under the provisions of SFAS No. 142, ‘‘Goodwill and Other Intangible Assets.’’ Effective November 1, 2002, HP adopted the remaining portion of SFAS No. 142. Accordingly, goodwill will be reviewed for impairment at least annually. Post-Retirement Benefit Costs Future effects of post-retirement benefit plans on our operating results depend on a number of factors, including our assumptions of health care cost trend rates, salary growth, long-term return on plan assets and discount rates. Changes to our assumptions as of October 31, 2002 include a decrease in the long-term rate of return on assets, a decrease in the discount rate, a decrease in the average rate of salary increases and an increase in health care cost trend rates. We expect the addition of pre- acquisition Compaq employees to our pension and post-retirement benefit plans on January 1, 2003, the difference between actual portfolio performance and historical assumptions, changes to assumptions at October 31, 2002 and the convergence of Compaq’s existing plans to HP’s accounting policies to result in an overall increase in our net periodic pension and post-retirement benefit costs of approximately $450 million in fiscal 2003. Interest and Other, Net Interest and other, net decreased $119 million in fiscal 2002 from fiscal 2001 and decreased $185 million in fiscal 2001 from fiscal 2000. The decline in fiscal 2002 was attributable primarily to higher costs associated with our foreign currency forward contracts coupled with an increase in 30 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) unhedged losses on foreign currency exposure on balance sheet remeasurement. The unhedged losses were the result primarily of the strengthening of the dollar against Latin American currencies. The fiscal 2002 decline also resulted, to a lesser extent, from decreased interest income due to lower interest rates on cash and investments offset in part by lower interest expense on debt. The fiscal 2001 decline was due primarily to a decrease in interest income resulting from lower interest rates on cash and investments and lower average cash and investment balances compared to fiscal 2000. Most of the remainder of the fiscal 2001 decline was due to an increase in interest expense as a result of higher average debt balances, partially offset by lower interest rates. Net (Loss) Gain on Divestitures In fiscal 2001, we incurred a net loss on divestures of $53 million. The net loss consisted of a $131 million loss on the sale of our VeriFone, Inc. subsidiary, partially offset by a gain of $78 million on the sale to Ericsson of HP’s remaining interest in the Ericsson-HP Technology joint venture. In fiscal 2000, we recorded a net gain on divestitures of $203 million, consisting of gains on the sale of non-strategic businesses, as well as the gain on the sale to Ericsson of a portion of HP’s interest in the Ericsson-HP Technology joint venture. Net Investment (Losses) Gains Due to the economic downturn, the declines in value of certain investments in emerging technology companies were determined to be other than temporary. Accordingly, we recorded net investment losses of $106 million in fiscal 2002 and $455 million in fiscal 2001 on our investments in both publicly-traded as well as privately-held emerging technology companies. The fiscal 2001 net investment losses consisted of a $471 million impairment loss offset by $16 million of realized gains on the sale of equity securities. In fiscal 2000, we recorded $41 million of net gains on investments, representing gains on sales of equity investments of $104 million, partially offset by impairment losses of $63 million. Our investment portfolio includes equity and debt investments in publicly-traded and privately-held emerging technology companies. Many of these emerging technology companies are still in the start-up or development stage. Our investments in these companies are inherently risky because the technologies or products they have under development are typically in the early stages and may never become successful. Depending on market conditions, we may incur additional charges on our investment portfolio in the future. Litigation Settlements In July 2001, we signed a definitive agreement with Comdisco, Inc. (‘‘Comdisco’’) to acquire substantially all of Comdisco’s business continuity services business. The agreement was subject to the bankruptcy court sales process and related approvals. In November 2001, the bankruptcy court announced that we were not selected as the winning bidder to acquire Comdisco’s business continuity services business. In the third quarter of fiscal 2002, we received $14 million in a settlement related to the termination of the definitive agreement. In June 2001, HP and Pitney Bowes Inc. (‘‘Pitney Bowes’’) announced they had entered into agreements that resolved all pending patent litigation between the parties without admission of infringement and in connection therewith HP paid Pitney Bowes $400 million in cash in June 2001. For further discussion of this agreement, see Note 17 to the Consolidated Financial Statements in Item 8. 31 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) (Benefit from) Provision for Taxes Our effective tax rate differs from the U.S. federal statutory rate of 35% generally due to tax rate benefits of certain earnings from operations in lower-tax jurisdictions throughout the world for which no U.S. taxes have been provided because such earnings are planned to be reinvested indefinitely outside the U.S. These benefits were partially offset in these years by non-deductible charges for amortization of goodwill, IPR&D and certain other acquisition-related charges. For a reconciliation of our effective tax rate to the federal statutory rate, see Note 11 to the Consolidated Financial Statements in Item 8. HP’s effective tax benefit rate from continuing operations was 12% in fiscal 2002. HP’s effective tax provision rates from continuing operations were 11% in fiscal 2001 and 23% in fiscal 2000. In addition to the impact of benefits from lower-tax jurisdictions, the effective tax benefit rate in fiscal 2002 was below the statutory rate because of the impact of non-deductible items, primarily IPR&D, goodwill and acquisition costs. The effective tax rates in fiscal 2001 and fiscal 2000 were below the statutory rate primarily because of the mix of earnings in lower-tax rate jurisdictions, partially offset by non-deductible goodwill and, in fiscal 2001, non-deductible acquisition-related costs and IPR&D. Net Earnings from Discontinued Operations Net earnings from discontinued operations were $136 million for fiscal 2000. In the second quarter of fiscal 2000, the cumulative net earnings of Agilent Technologies since the July 31, 1999 measurement date began to exceed the total estimated net costs to effect the spin-off. Of the $136 million, net earnings of Agilent Technologies for the period from the July 31, 1999 measurement date through the June 2, 2000 spin-off date totaled $287 million (net of related tax expense of $174 million), and the net costs to effect the spin-off were $151 million (net of related tax benefit of $23 million). Extraordinary Item In December 2000, the Board of Directors authorized a repurchase program for our zero-coupon subordinated convertible notes due in 2017. Under the repurchase program, we have repurchased the notes from time to time at varying prices. In fiscal 2002, we repurchased $257 million in face value of the notes with a book value of $158 million for an aggregate purchase price of $127 million, resulting in an extraordinary gain on the early extinguishment of debt of $20 million (net of related taxes of $11 million). In fiscal 2001, we repurchased $1.2 billion in face value of the notes with a book value of $729 million for an aggregate purchase price of $640 million, resulting in an extraordinary gain on the early extinguishment of debt of $56 million (net of related taxes of $33 million). Cumulative Effect of Change in Accounting Principle HP adopted Securities and Exchange Commission Staff Accounting Bulletin No. 101 (‘‘SAB 101’’), ‘‘Revenue Recognition in Financial Statements’’ in the fourth quarter of fiscal 2001, retroactive to November 1, 2000. Accordingly, we restated our consolidated results of operations for the first three quarters of fiscal 2001, including a cumulative effect of change in accounting principle of $272 million, which was recorded as a reduction of net income as of the beginning of the first quarter of fiscal 2001. Combined Company Results As previously described, the following discussion includes the combined results of operations of HP and Compaq as if the acquisition had occurred as of the beginning of fiscal 2001. Due to different 32 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) historical fiscal period ends for HP and Compaq, the results for the year ended October 31, 2002 combine the results of HP for the year ended October 31, 2002 and the historical quarterly results of Compaq for the six-month period ended March 31, 2002 and for the period May 3, 2002 (the acquisition date) to October 31, 2002. The combined company results for the year ended October 31, 2001 combine the historical results of HP for the year ended October 31, 2001 and the historical quarterly results of Compaq for the twelve-month period ended September 30, 2001. Adjustments have been made to the combined results of operations primarily to reflect amortization of purchased intangible assets as if the acquisition had occurred at the beginning of the periods presented. Results of operations for the combined company, in dollars and as a percentage of net revenue, were as follows: For the following years ended October 31 Dollars in millions 2002 2001 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $72,346 100.0% $81,105 100.0% Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Research and development Selling, general and administrative . . . . . . . . . . . . . . . . . . . Restructuring charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . In-process research and development charges . . . . . . . . . . . Acquisition-related charges . . . . . . . . . . . . . . . . . . . . . . . . Amortization of purchased intangible assets and goodwill . . 18,336 3,890 11,455 1,780 793 772 664 25.3% 5.4% 15.7% 2.5% 1.1% 1.1% 0.9% 19,730 4,115 12,709 1,040 35 33 698 (Loss) earnings from operations . . . . . . . . . . . . . . . . . . . . . (1,018) (1.4)% 1,100 Interest and other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net (loss) gain on divestitures . . . . . . . . . . . . . . . . . . . . . . Net investment (losses) gains . . . . . . . . . . . . . . . . . . . . . . . Litigation settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 — (100) 14 — — (0.1)% — 294 (53) (2,603) (400) (Loss) earnings before extraordinary item and cumulative effect of change in accounting principles and taxes . . . . . . (1,084) (1.5)% (1,662) (Benefit from) provision for taxes . . . . . . . . . . . . . . . . . . . . (136) (0.2)% (617) 24.3% 5.1% 15.6% 1.3% — — 0.9% 1.4% 0.4% (0.1)% (3.2)% (0.5)% (2.0)% (0.7)% Net (loss) earnings before extraordinary item and cumulative effect of change in accounting principles . . . . . (948) (1.3)% (1,045) (1.3)% Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cumulative effect of changes in accounting principles, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 — — — Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (928) (1.3)% $ (1,481) 33 56 0.1% (492) (0.6)% (1.8)% HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) Net Revenue On a combined company basis, net revenue declined 11% in fiscal 2002 to $72.3 billion. U.S. revenue declined 8% in fiscal 2002 to $29.1 billion, while international revenue decreased 13% to $43.2 billion. Ongoing weakness in the global economy and a competitive environment contributed significantly to the decline in both U.S. and international revenue. Foreign currency fluctuations did not have a material impact on HP’s consolidated combined company revenue in fiscal 2002 due to relatively stable exchange rates of the significant foreign currencies in which we generated revenue during the period. In fiscal 2002, combined company net revenue declined in each of our business segments, except IPG, compared to fiscal 2001. Net revenue decreased primarily in PSG, which declined 18%, and ESG, which declined 20%, while HPS declined 3% and HPFS declined 2%. These decreases were offset in small part by IPG, which increased 4%. In fiscal 2002, on a weighted basis, the PC business (both desktop and notebook PCs) accounted for 5 percentage points, servers (both industry standard servers and business critical servers) accounted for 4 percentage points, and consulting and integration, storage, personal appliances and printer hardware each accounted for 1 percentage point of the overall 11% net revenue decrease. These decreases were partially offset by a 2 percentage point increase, on a weighted basis, in printer supplies. Overall, combined company net revenue for fiscal 2002 was impacted negatively by a decline in sales volumes across many product categories due to the ongoing global economic downturn and a competitive environment. A shift in sales mix to lower-priced products, particularly for printer hardware, the PC business, industry standard servers and workstations, also contributed to the decrease in revenue. Additionally, the decline in revenue reflected a consolidation of product offerings as a result of post-acquisition product roadmap decisions in industry standard servers, commercial PCs, storage and personal appliances. These declines were mitigated in part by net revenue growth in printer supplies resulting from a rise in volume due to continued expansion of the printer hardware installed base. Gross Margin Combined company gross margin as a percentage of combined company net revenue was 25.3% in fiscal 2002 compared to 24.3% in fiscal 2001. The increase in gross margin for fiscal 2002 was the result primarily of improved gross margins in IPG and, to a lesser extent, PSG. These improvements were partially offset by a gross margin decrease in ESG. Of the 1.0 percentage point increase in the combined company gross margin for fiscal 2002, on a weighted basis, IPG products accounted for 2 percentage points of the increase while PSG products accounted for 0.5 percentage points of the increase on a weighted basis. These improvements were partially offset by a 1.5 percentage point decrease, on a weighted basis, in the gross margin from ESG products. The gross margin improvement in IPG products was the result of manufacturing efficiencies and favorable currency impacts, primarily on yen-based component procurement contracts, as well as approximately $290 million lower inventory and fixed asset charges relative to fiscal 2001. The overall gross margin increase was also attributable to a mix shift toward printer supplies, which have gross margins that are higher than the company average. Gross margin improvement in PSG products resulted from strong demand for higher-margin retail notebook PCs. The gross margin deterioration in ESG products primarily reflected obsolescence and unabsorbed fixed costs for industry standard servers 34 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) due to product roadmap decisions. Additionally, our server categories were impacted unfavorably by competitive pricing and a mix shift to low-end products. Operating Expenses Research and Development Combined company research and development expense as a percentage of combined company net revenue was 5.4% in fiscal 2002 compared to 5.1% in fiscal 2001. Research and development expense decreased by 5% in fiscal 2002. In fiscal 2002, research and development expense decreased in each of our business segments, except for IPG, which increased by 9%. This increase in research and development spending was a result of continued investment in printer hardware, supplies and digital imaging products. Overall, the decrease in research and development expense in fiscal 2002 was the result primarily of our workforce reduction efforts and expense control measures, moderated by higher company performance bonuses relative to fiscal 2001. Selling, General and Administrative Combined company selling, general and administrative expense as a percentage of combined company net revenue was 15.7% in fiscal 2002 and 15.6% in fiscal 2001. Selling, general and administrative expense decreased by 10% in fiscal 2002. Overall, the decrease in selling, general and administrative expense in fiscal 2002 was attributable mainly to our workforce reduction efforts, expense control measures and lower bad debt expense, partially offset by higher company performance bonuses relative to fiscal 2001. Restructuring Charges On a combined company basis, we recorded restructuring charges of $1.8 billion in fiscal 2002 and $1.0 billion in fiscal 2001. A discussion of the fiscal 2002 and fiscal 2001 charges recorded by HP is included in the historical results presentation above. In fiscal 2001, in addition to the charges recorded by HP, Compaq’s management approved restructuring plans to realign its organization and reduce operating costs. Compaq implemented significant changes in its business model and supply chain operations. These actions were designed to simplify product offerings, derive greater internal operating efficiencies, lower order cycle time, reduce channel inventory and improve account and order management. Compaq also consolidated certain functions within its global business units and reduced administrative functions. Accordingly, Compaq planned to terminate approximately 8,500 employees worldwide in connection with the plans. Restructuring charges of $656 million were expensed in fiscal 2001. During December 2001, Compaq reversed excess reserves of $68 million for employee separation costs accrued in conjunction with the fiscal 2001 plans and expensed an additional charge of approximately the same amount for additional reductions of 1,400 employee positions as approved by management to help it better meet its objectives of realigning its organization and reducing operating costs. Employee separation benefits under each plan were similar and included severance, medical and other benefits. Employee separations under the fiscal 2001 plans were substantially completed by March 31, 2002. In-Process Research and Development Charges As discussed above in the historical results presentation, in fiscal 2002, HP recorded IPR&D charges totaling $793 million in connection with the acquisitions of Compaq and Indigo. In fiscal 2001, 35 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) HP recorded IPR&D charges of $35 million, related primarily to our middleware and storage virtualization product offering acquisitions. Acquisition-Related Charges In connection with the Compaq acquisition, the combined company incurred acquisition-related charges of $772 million in fiscal 2002, which consisted primarily of costs incurred for employee retention bonuses, advertising, proxy solicitation costs, consulting services and other professional fees. Acquisition-related charges were $33 million in fiscal 2001 and related primarily to the unsuccessful bid for the PricewaterhouseCoopers consulting business and Compaq acquisition-related charges. Amortization of Purchased Intangible Assets and Goodwill Goodwill related to acquisitions that occurred prior to July 1, 2001 and purchased intangible assets are amortized over their estimated useful lives, generally two to ten years. On a combined company basis, amortization expense was $664 million in fiscal 2002 and $698 million in fiscal 2001. Goodwill related to acquisitions that occurred after June 30, 2001 is not amortized in accordance with SFAS No. 142. Post-Retirement Benefit Costs Future effects of post-retirement benefit plans on our operating results depend on a number of factors, including our assumptions of health care cost trend rates, salary growth, long-term return on plan assets and discount rates. Changes to our assumptions as of October 31, 2002 include a decrease in the long-term rate of return on assets, a decrease in the discount rate, a decrease in the average rate of salary increases and an increase in health care cost trend rates. We expect the addition of pre- acquisition Compaq employees to our pension and post-retirement benefit plans on January 1, 2003, the difference between actual portfolio performance and historical assumptions, changes to assumptions at October 31, 2002 and the convergence of Compaq’s existing plans to HP’s accounting policies to result in an overall increase in our net periodic pension and post-retirement benefit costs of approximately $400 million in fiscal 2003 on a combined company basis. Interest and Other, Net On a combined company basis, interest and other, net decreased $274 million in fiscal 2002. In addition to the items discussed in the historical results above, interest and other, net declined an additional $155 million on a combined company basis primarily due to higher interest income earned in the prior year associated with Compaq’s investment activities in fiscal 2001. Net (Loss) Gain on Divestitures In fiscal 2001, on a combined company basis, we incurred a net loss on divestures of $53 million, as more fully discussed in the historical results presentation above. Net Investment (Losses) Gains On a combined company basis, net investment losses were $100 million in fiscal 2002 and $2.6 billion in fiscal 2001. In addition to the items discussed in the historical results presentation above, the fiscal 2001 loss included $2.1 billion of impairment charges associated with Compaq’s investments, including a $1.8 billion impairment in CMGI, Inc. that was judged to have experienced an other than temporary decline in value. 36 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) Litigation Settlements In fiscal 2002 we recorded a litigation settlement gain of $14 million and, in fiscal 2001 we recorded a litigation settlement expense of $400 million, as more fully discussed above in the historical results presentation. (Benefit from) Provision for Taxes On a combined company basis, HP’s effective tax rate was a benefit of 13% in fiscal 2002 and 37% in fiscal 2001. HP’s effective tax rate differed from the U.S. federal statutory rate of 35% in fiscal 2002 due to the impact of non-deductible items, primarily IPR&D, goodwill and acquisition-related costs. Extraordinary Item The extraordinary item of $20 million in fiscal 2002 and $56 million in fiscal 2001 reflects the gain on the early extinguishment of debt under our repurchase program for our zero-coupon subordinated convertible notes due in 2017. This program is more fully described in the historical results discussion above. Cumulative Effect of Changes in Accounting Principles As discussed above in the historical results presentation, fiscal 2001 includes a cumulative effect of change in accounting principle of $272 million in connection with HP’s adoption of SAB 101 in the fourth quarter of fiscal 2001, retroactive to November 1, 2000. The remaining balance of the cumulative effect of change in accounting principles in fiscal 2002 was the result of Compaq’s adoption in January 2001 of EITF Issue No. 01-9, ‘‘Accounting for Consideration Given by a Vendor to a Customer or a Reseller of the Vendor’s Products,’’ which was issued by the EITF in November 2001. Compaq’s adoption of EITF Issue No. 01-9 resulted in a change in method of accounting for certain sales incentive offerings. Historically, Compaq recognized certain incentives at the time an obligation was incurred, which generally occurred upon completion of qualifying sales transactions by Compaq’s direct or indirect customers. EITF Issue No. 01-9 requires such discounts to be recognized at the later of the date the sales incentive is offered or the date at which the related revenue is recognized. The effects of adopting EITF Issue No. 01-9 have been included in the combined company results beginning January 1, 2001. Segment Information Segment financial data for the years ended October 31, 2001 and 2000 has been restated to reflect changes in HP’s organizational structure and allocation methodology that occurred in the first and third quarters of fiscal 2002. These changes included: the movement of the PC business and workstations from the Computing Systems segment to PSG; the movement of servers, storage and software from Computing Systems to ESG; and the movement of personal appliances from All Other to PSG. In addition, HPFS was moved from the IT Services segment to a separate reporting segment. The remaining businesses of IT Services became HPS. The acquisition of Compaq did not result in additional reporting segments. A detailed description of the products and services, as well as financial data, for each segment can be found in Note 18 to the Consolidated Financial Statements in Item 8. The four principal reportable segments disclosed in this document are based on HP’s management organizational structure as of October 31, 2002. Separate segment reporting has also been included for HPFS, which is included in ESG’s organizational structure, due to the distinct nature of this business. 37 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) Future changes to this organizational structure may result in changes to the reportable segments disclosed. Historical Results The historical results discussions below include the historical results of each of HP’s segments in fiscal 2002, 2001 and 2000, including Compaq’s results of operations from May 3, 2002 (the acquisition date). The fluctuations in the segment operating results of HP in fiscal 2002 as compared to fiscal 2001 were due generally to the acquisition of Compaq and, as such, are not discussed in detail. A supplementary discussion of operating results by segment in fiscal 2002 as compared to fiscal 2001 is provided in the discussion of combined company operating results presented after the historical results discussions. Combined Company Results Consistent with the supplemental disclosures included in the consolidated operating results discussion, the combined company segment results discussions include the results of each of HP’s segments in fiscal 2002 and fiscal 2001 as if the acquisition of Compaq had occurred at the beginning of fiscal 2001. As previously discussed, we have included this additional information in order to provide further insight into our segment operating results, prior period trends and current position. Due to different historical fiscal period-ends for HP and Compaq, the segment results for the year ended October 31, 2002 combine the results of HP for the year ended October 31, 2002 and the historical quarterly results of Compaq for the six-month period ended March 31, 2002 and for the period May 3, 2002 (the acquisition date) to October 31, 2002. The segment results for the year ended October 31, 2001 combine the historical results of HP for the year ended October 31, 2001 and the historical quarterly results of Compaq for the twelve-month period ended September 30, 2001. Imaging and Printing Group—Historical Results For the following years ended October 31 Dollars in millions Historical Results 2002 2001 2000 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20,324 Earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 3,249 Earnings from operations as a percentage of net revenue . . . . . . . . . 16.0% $19,426 $ 1,869 $20,346 $ 2,523 9.6% 12.4% The acquisition of Compaq did not have a material impact on the results of IPG. A detailed discussion of IPG’s fiscal 2002 results is presented below in the combined company discussion. IPG’s net revenue declined 5% in fiscal 2001 compared to fiscal 2000. Of the overall 5% net revenue decrease in fiscal 2001, business and home printer hardware revenue represented 4.5 and 4.0 percentage points, respectively, of the decline on a weighted basis, partially offset by 3.5 percentage points of growth on a weighted basis in printer supplies. Overall, slowing markets across all product categories and geographic regions due to the economic downturn negatively impacted revenue in fiscal 2001. The decline in printer hardware net revenue in fiscal 2001 was attributable to a decrease in average selling prices driven by a continuing demand shift to lower-priced printer products, particularly into the sub-$150 printer hardware market, and a competitive pricing environment. The decline in printer hardware net revenue also reflected a drop in units due mainly to softening in both the 38 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) consumer and business markets. Partially offsetting the decline in printer hardware revenue was growth in printer supplies. The revenue growth for printer supplies reflected a rise in volumes due to continued expansion of the printer hardware installed base and higher average selling prices. Revenue growth in printer supplies in fiscal 2001 was dampened by the economic downturn. Earnings from operations as a percentage of net revenue was 9.6% in fiscal 2001 compared to 12.4% in fiscal 2000. A decline in gross margin accounted for 2.1 percentage points of the 2.8 percentage point decrease in the earnings from operations ratio in fiscal 2001, while the remaining decline was due to an increase in operating expenses as a percentage of net revenue. The overall segment gross margin decline was due to gross margin decreases in printer hardware and digital imaging products. These gross margin decreases resulted mainly from the continued shift in sales mix to lower-priced products. Gross margins in these categories were further impacted unfavorably by an increase in inventory-related reserves and charges in our Inkjet and imaging businesses as well as charges related to the cancellation of planned production line expansion in our Inkjet business that occurred in response to weakened economic conditions. These incremental reserves and charges totaled $214 million in fiscal 2001. The gross margin declines in printer hardware and imaging were moderated primarily by lower component costs due to a weaker Japanese yen and by supplies, which typically have gross margins that exceed the segment average, becoming a larger portion of the segment’s product mix. Although operating expenses decreased slightly in total, operating expenses as a percentage of net revenue for the segment increased compared to the prior year as the decrease in revenue exceeded the rate of decrease in operating expenses. Imaging and Printing Group—Combined Company Results For the following years ended October 31 Dollars in millions Combined Company Results 2002 2001 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $20,326 Earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 3,248 Earnings from operations as a percentage of net revenue . . . . . . . . . . . . . . . . . . . 16.0% $19,470 $ 1,876 9.6% IPG’s combined company net revenue grew 4% in fiscal 2002 compared to fiscal 2001. Of the overall 4% revenue increase in fiscal 2002, printer supplies represented 6.5 percentage points of growth on a weighted basis, partially offset by business and home printer hardware, which contributed 1.5 and 1.0 percentage points of revenue decline, respectively, on a weighted basis. Despite continued market weakness, the segment had revenue growth across all regions. Growth in printer supplies revenue in fiscal 2002 reflected higher volumes as a result of continued expansion of the printer hardware installed base. The revenue decline in business printer hardware was due mainly to the continued shift in demand to lower-priced products, particularly in the sub-$1,000 laser market. The revenue decrease in home printer hardware was attributable mainly to a decline in average selling prices driven by a continued shift in demand to lower-priced products, particularly in the sub-$100 home printer hardware market, moderated by increased sales of higher-priced all-in-one products and sales of newly-introduced products as part of the segment’s ‘‘Big Bang’’ consumer launch. Combined company earnings from operations as a percentage of net revenue was 16.0% for fiscal 2002 compared to 9.6% in fiscal 2001. The 6.4 percentage point increase was due almost entirely to an improvement in gross margin. The increase in gross margin was driven by gross margin improvements in supplies and printer hardware. Manufacturing efficiencies and favorable currency impacts, primarily 39 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) on yen-based component procurement contracts for supplies and business and home printer hardware, contributed the majority of the gross margin improvement on a weighted basis. The segment gross margin also was impacted favorably by supplies, which typically have gross margins that exceed the segment average, becoming a greater percentage of total segment revenue, and from a mix shift toward higher-margin, multi-function products within home printer hardware. Lower inventory and fixed asset write-downs compared to fiscal 2001 of approximately $290 million further contributed to the overall segment gross margin improvement. Personal Systems Group—Historical Results For the following years ended October 31 Dollars in millions Historical Results 2002 2001 2000 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $14,733 (Loss) earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (401) (Loss) earnings from operations as a percentage of net revenue . . . . (2.7)% $10,117 $ (412) (4.1)% $12,008 335 $ 2.8% The fluctuations in PSG’s operating results in fiscal 2002 as compared to fiscal 2001 were due substantially to the acquisition of Compaq. Although the acquisition of Compaq resulted in an increase in unit sales, average selling prices in fiscal 2002 were impacted unfavorably by the continued competitive pricing environment. The loss from operations as a percentage of net revenue improved due to an increase in gross margin as well as a decrease in operating expenses as a percentage of revenue. A supplementary discussion of PSG’s fiscal 2002 results as compared to fiscal 2001 is presented below in the combined company discussion. PSG’s net revenue declined 16% in fiscal 2001 compared to fiscal 2000. Of the overall 16% revenue decrease in fiscal 2001, commercial desktop PCs, consumer desktop PCs and personal appliances accounted for 7.0, 6.0 and 3.0 percentage points, respectively, of the decline on a weighted basis. In addition, a decline in revenue from workstations was offset by growth in retail notebook PCs. Overall, segment net revenue in fiscal 2001 was impacted unfavorably by the economic downturn resulting in slowing markets across most product categories and geographic regions. The decline in fiscal 2001 net revenue within the PC business resulted from revenue decreases in commercial and consumer desktop PCs, offset in part by growth in retail notebook PCs. In fiscal 2001, net revenue in the PC business was impacted negatively by declining average selling prices as a result of decreasing component costs, which are generally passed on to the customer, and a competitive pricing environment. The revenue decline in commercial desktop PCs reflected both a decrease in volumes and an ongoing decrease in average selling prices. Consumer desktop PC revenue decreased due to a decline in volumes and, to a lesser extent, a decrease in average selling prices. The decline in unit sales in both commercial and consumer desktop PCs reflected the effects of the economic slowdown in fiscal 2001. In addition, a continued shift toward mobile computing dampened growth in desktop PCs, while consumer PC revenue also was impacted unfavorably by market saturation that began late in fiscal 2000. Retail notebook PC revenue increased mainly as a result of higher unit sales largely as a result of the previously noted shift toward mobile computing; however, this growth was moderated by an ongoing decline in average selling prices. The decline in personal appliance revenue was driven by the CD-writer business that was impacted negatively by a decline in unit sales and, to a lesser extent, a decrease in average selling prices reflecting competitive pricing pressures and a mix shift to the low-end. Market saturation and competitive pricing pressures associated with the CD-writer business resulted in a decision to exit this business in the fourth quarter of fiscal 2001. Revenue from 40 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) workstations decreased as a result of the decline in IT spending and a mix shift from UNIX� workstations to lower-priced industry standard machines. Loss from operations as a percentage of net revenue was 4.1% in fiscal 2001 compared to earnings from operations of 2.8% in fiscal 2000. An increase in operating expenses as a percentage of net revenue accounted for 3.5 percentage points of the 6.9 percentage point decrease in the earnings from operations ratio in fiscal 2001, while the remaining 3.4 percentage point net decrease was due to a decline in gross margin. The increase in operating expenses as a percentage of revenue was attributable mainly to investment in research and development activities, particularly in the personal appliances business. The gross margin decline for the segment reflected declines in commercial and consumer desktop PCs as well as personal appliances. The gross margin decline within the PC business accounted for approximately half of the segment gross margin decline on a weighted basis and resulted from the effects of the overall PC market slowdown. The personal appliance gross margin decrease accounted for the remainder of the overall segment gross margin deterioration and was due mainly to the decline in revenue discussed above, coupled with inventory reserve charges taken as a result of the market saturation of personal appliances, particularly CD-writers. Personal Systems Group—Combined Company Results For the following years ended October 31 Dollars in millions Combined Company Results 2002 2001 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $21,962 $26,800 Loss from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (532) $ (977) Loss from operations as a percentage of net revenue . . . . . . . . . . . . . . . . . . . . . . (2.4)% (3.6)% PSG’s combined company net revenue declined 18% in fiscal 2002 compared to fiscal 2001. Of the overall 18% revenue decrease, consumer desktop PCs, commercial desktop PCs and commercial notebook PCs accounted for 7.0, 6.5 and 3.0 percentage points, respectively, of the decline on a weighted basis, while personal appliances and workstations accounted for 2.0 and 1.0 percentage points, respectively, of the decrease. The net revenue decline was offset slightly by revenue growth in retail notebook PCs of 1.5 percentage points on a weighted basis. Net revenue was impacted unfavorably by continued softened demand reflecting the ongoing economic downturn. The combined company net revenue decline within the PC business for fiscal 2002 reflected revenue decreases in consumer and commercial desktop PCs and commercial notebook PCs. The net revenue decline was moderated by growth in sales of retail notebook PCs. Net revenue in the PC business was impacted negatively by declining average selling prices resulting from a continued competitive pricing environment. The revenue decrease in consumer desktop PCs was fueled by a decline in unit sales and, to a lesser extent, a decrease in average selling prices. The decline in unit sales was due to weakened economic conditions across all regions. The revenue decline in commercial desktop PCs was the result of a decrease in average selling prices and, to a lesser extent, a decline in unit sales. The decrease in unit sales was attributable to a continued shift toward mobile computing, as well as the execution of post-acquisition product roadmap decisions, including the discontinuance of the HP Vectra line. The HP Vectra wind-down also unfavorably impacted average selling prices as incentives were offered to sell remaining inventory. The commercial notebook PC revenue decline was attributable to decreasing average selling prices. Retail notebook PC revenue growth reflected an increase in unit sales, resulting from the previously mentioned shift toward mobile computing, 41 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) moderated by decreasing average selling prices. Personal appliance revenue declined due to our exit from the CD-writer business and transition into the DVD+RW market, as well as our product roadmap decision to cancel the Jornada handheld product line. The workstations revenue decline was driven by a decrease in average selling prices, reflecting a mix shift from UNIX� workstations to lower- priced Windows� NT workstations, partially offset by an increase in unit sales of Windows� NT workstations. The unfavorable effects of a transition into a new product line moderated the volume increase in Windows� NT workstations. The combined company loss from operations as a percentage of net revenue was 2.4% for fiscal 2002 compared to 3.6% for fiscal 2001. An improvement in gross margin represented 0.6 percentage points of the 1.2 percentage point decrease in the loss from operations ratio, while the remaining 0.6 percentage point decrease was the result of a decrease in operating expenses as a percentage of revenue. The gross margin improvement was driven by consumer PCs and personal appliances, partially offset by gross margin declines, primarily in commercial PCs. The gross margin improvement in consumer PCs contributed the majority of the overall segment gross margin increase on a weighted basis and resulted primarily from strong demand for retail notebook PCs, which typically have higher margins than desktops. The improvement in personal appliances also contributed to the gross margin improvement for the segment on a weighted basis and was attributable to lower inventory reserve charges compared to fiscal 2001. Moderating the overall segment gross margin improvement was a decline in the commercial PC gross margin. The gross margin decline in commercial PCs reflected declining average selling prices due to competitive pricing pressures, particularly on end-of-life product transitions. The decrease in the operating expense ratio was attributable to cost control measures and cost savings achieved by the workforce reductions initiated in fiscal 2001. Enterprise Systems Group—Historical Results For the following years ended October 31 Dollars in millions Historical Results 2002 2001 2000 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,400 (Loss) earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (968) (Loss) earnings from operations as a percentage of net revenue . . . . . . (8.5)% $8,395 $ (291) $9,628 $ 660 (3.5)% 6.9% The fluctuations in ESG’s operating results in fiscal 2002 as compared to fiscal 2001 were due substantially to the acquisition of Compaq. Although unit sales increased due to the acquisition of Compaq, average selling prices were impacted unfavorably in fiscal 2002 by continued competitive pricing pressures and a continued mix shift to the low-end products. The increase in the loss from operations ratio was partly attributable to declines in gross margin due to pricing factors discussed earlier, coupled with inventory charges and unabsorbed fixed costs related to the Net Server line resulting from our product roadmap decisions. A supplementary discussion of ESG’s fiscal 2002 results as compared to fiscal 2001 is presented below in the combined company discussion. ESG’s net revenue declined 13% in fiscal 2001 compared to fiscal 2000. Of the overall 13% revenue decrease in fiscal 2001, on a weighted basis, business critical servers and industry standard servers accounted for 6.0 and 5.5 percentage points of the decline, while storage contributed 1.5 percentage points to the decrease. Overall segment net revenue in fiscal 2001 was impacted unfavorably by the economic downturn resulting in slowing markets across all product categories and geographic regions. 42 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) The decrease in business critical server net revenue in fiscal 2001 was due primarily to mid-range UNIX� servers, which were impacted negatively by the enterprise market slowdown and competitive pricing pressures. The business critical server revenue decline also resulted from a decrease in high-end UNIX� server revenue which reflected the slowdown in enterprise capital spending and the fact that Superdome did not begin shipping in volume until January 2001. The decline in high-end UNIX� server revenue in fiscal 2001 was entirely offset by growth in the low-end UNIX� server category. The revenue decline in industry standard servers was driven by a sales mix shift toward low-end products, ongoing competitive pricing pressures and delayed product launches in fiscal 2001. The storage revenue decline was attributable to the decline in IT spending. Loss from operations as a percentage of net revenue was 3.5% in fiscal 2001 compared to earnings from operations of 6.9% in fiscal 2000. An increase in operating expenses as a percentage of net revenue accounted for 8.6 percentage points of the 10.4 percentage point decrease in the earnings from operations ratio in fiscal 2001, while the remaining 1.8 percentage point decrease was due to a decline in gross margin. The increase in operating expenses as a percentage of net revenue was attributable to lower revenue coupled with an increase in operating expenses. The increase in operating expenses reflected significant hiring in the sales organizations in fiscal 2001 in anticipation of growth in key areas, particularly UNIX� servers, software and storage, which did not materialize due to weakened economic conditions. In addition, the segment invested in research and development activities, primarily for server products. Half of the segment gross margin decline was attributable to industry standard servers, while the remaining half was due to gross margin declines in storage and business critical servers. The server and storage gross margin declines were driven by lower volumes and competitive pricing pressures. Enterprise Systems Group—Combined Company Results For the following years ended October 31 Dollars in millions Combined Company Results 2002 2001 $20,486 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $16,449 (Loss) earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (912) $ 279 (Loss) earnings from operations as a percentage of net revenue . . . . . . . . . . . . . . (5.5)% 1.4% ESG’s combined company net revenue declined 20% in fiscal 2002 compared to fiscal 2001. Of the overall 20% revenue decrease in fiscal 2002, industry standard servers, business critical servers and storage accounted for 9.5, 6.5 and 3.0 percentage points, respectively, of the decline on a weighted basis, while software contributed the remaining 1.0 percentage point of the decrease. Overall segment revenue in fiscal 2002 was impacted unfavorably by weak demand in the enterprise market due to the continuing effects of the economic downturn, competitive pricing pressures, and cautious technology spending across all product categories and geographical regions. The combined company revenue decline in industry standard servers in fiscal 2002 resulted from a decrease in average selling prices and, to a lesser extent, a decline in volumes. The decrease in average selling prices was due to continued competitive pricing pressures and a continued mix shift to low-end products, as well as pricing incentives offered to accelerate installed base conversions to the Proliant server line due to post-acquisition product roadmap decisions. Weak economic conditions contributed to the decline in volumes. The decline in volumes was most pronounced in the retiring NetServer line, with Proliant volumes remaining strong. The revenue decrease in business critical servers for fiscal 2002 43 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) was attributable to declines in all of the server categories, including AlphaServers, NonStop servers and UNIX� servers. The revenue decline across the business critical server products reflected the ongoing decline in enterprise capital spending, competitive pricing pressures and weak spending in the telecommunications and financial services industries. Storage revenue declined in fiscal 2002 due to continued weakness in IT spending and declines in UNIX� and industry standard servers, as well as product roadmap modifications in mid- and high-end arrays and tape libraries. Software revenue was impacted unfavorably by the continued decline of enterprise IT spending, weakness in the telecommunications markets, and the decision to exit selected middleware assets in the third quarter of fiscal 2002. The combined company loss from operations as a percentage of net revenue was 5.5% for fiscal 2002 compared to earnings from operations of 1.4% for fiscal 2001. An increase in operating expenses as a percentage of net revenue represented 3.9 percentage points of the 6.9 percentage point decrease in the earnings from operations ratio for fiscal 2002, while a decline in gross margin accounted for the remaining 3.0 percentage point decrease. Although operating expense dollars decreased in fiscal 2002, operating expenses as a percentage of net revenue for the segment increased as the decrease in revenue exceeded the rate of operating expense declines. The increase in the operating expense ratio was moderated by cost control measures and cost savings achieved by the workforce reduction initiated in fiscal 2001. The majority of the gross margin decline in fiscal 2002 was driven by gross margin decreases in industry standard servers and storage. The gross margin deterioration in industry standard servers and storage reflected lower volumes of higher-margin products and competitive pricing pressures. The gross margin decline in industry standard servers also was attributable to obsolescence and unabsorbed fixed costs associated with the wind-down of the NetServer line, as well as a mix shift toward low-end products, partially offset by a relative increase in direct fulfilled business, which has lower delivery costs. HP Services—Historical Results For the following years ended October 31 Dollars in millions Historical Results 2002 2001 2000 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $9,095 Earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,022 Earnings from operations as a percentage of net revenue . . . . . . . . . . . 11.2% $6,124 $ 647 $5,730 $ 578 10.6% 10.1% The fluctuations in HPS’ operating results in fiscal 2002 as compared to fiscal 2001 were substantially due to the acquisition of Compaq. Despite the revenue growth attributable to Compaq, overall our consulting and integration and customer support businesses were impacted unfavorably by the global economic downturn and competitive pricing pressures in fiscal 2002; however, our managed services business benefited from the slowdown as customers reduced costs by outsourcing their IT infrastructure. Earnings from operations as a percentage of net revenue increased due to a shift in revenue mix away from the consulting and integration business, which typically has operating profit ratios lower than the segment average, along with expense control measures and workforce reduction initiatives. A supplementary discussion of HPS’ fiscal 2002 results as compared to fiscal 2001 is presented below in the combined company discussion. HPS’ net revenue increased 7% in fiscal 2001 compared to fiscal 2000. On a foreign currency adjusted basis, net revenue increased 13% in fiscal 2001 compared to the same period in fiscal 2000. Continued growth in customer support accounted for 3.0 percentage points of the segment’s 7% 44 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) revenue growth on a weighted basis, while growth in the consulting and integration business, which includes complementary third-party products delivered with sales of HP solutions, contributed 2.5 percentage points on a weighted basis to the overall segment increase. Managed services accounted for the remaining 1.5 percentage points of growth, on a weighted basis. Overall, the customer support and consulting and integration businesses net revenue growth in fiscal 2001 was moderated by the global economic downturn, while our managed services business benefited from the slowdown as companies strived to reduce costs by outsourcing their IT infrastructure. Customer support net revenue growth in fiscal 2001 was attributable primarily to sales of mission- critical and networking services, and to a lesser extent, strength in various other support services. Revenue growth in the consulting and integration business was fueled by an increased number of, as well as larger, engagements, reflecting strong demand from the financial services and telecommunications industries. Growth in this business also resulted from an increase in engagements for manufacturing businesses, as well as growth in other types of consulting services. Net revenue growth in managed services was attributable to larger comprehensive deals and increased business as companies reduced costs by outsourcing their IT functions. Earnings from operations as a percentage of net revenue was 10.6% in fiscal 2001 compared to 10.1% in fiscal 2000. The increase in the fiscal 2001 operating profit ratio was driven by improvements in managed services and the consulting and integration business, which collectively accounted for 1.0 percentage points of the segment operating profit ratio growth on a weighted basis. The segment operating profit improvement was moderated by operating profit ratio deterioration in customer support, which contributed 0.6 percentage points of operating profit decline on a weighted basis. The improvement in the managed services’ operating profit ratio reflected increased process standardization and delivery efficiency, while the operating profit ratio increase in the consulting and integration business resulted from improved labor utilization and overall engagement cost management. The customer support operating profit ratio was impacted negatively by increased costs for support parts due to unfavorable currency effects and a mix shift toward lower-margin services. HP Services—Combined Company Results For the following years ended October 31 Dollars in millions Combined Company Results 2002 2001 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $12,411 Earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,443 Earnings from operations as a percentage of net revenue . . . . . . . . . . . . . . . . . . . 11.6% $12,846 $ 1,586 12.3% HPS’ combined company net revenue declined 3% in fiscal 2002 compared to fiscal 2001. Of the overall 3% net revenue decrease, the consulting and integration business, which includes complementary third-party products delivered with sales of HP solutions, accounted for 5.0 percentage points of the decline on a weighted basis, partially offset by the managed services and customer support businesses, which contributed 1.5 and 0.5 percentage points of growth, respectively, on a weighted basis. Overall, our consulting and integration and customer support businesses were impacted unfavorably by the global economic downturn and competitive pricing pressures in fiscal 2002; however, our managed services business benefited from the slowdown as customers reduced costs by outsourcing their IT infrastructure. 45 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) The combined company revenue decline in the consulting and integration business in fiscal 2002 was attributable to a decline in core consulting and integration services and a decrease in sales of complementary third-party products. The decline in consulting and integration revenue reflected weak demand and a slowdown in IT spending, particularly in the telecommunications industry, while the decrease in sales of complementary third-party products resulted from the tightened focus of this business on customer critical solutions. The growth in managed services revenue in fiscal 2002 was driven by the ongoing mix shift toward larger comprehensive deals and increased business as customers outsourced substantial portions of their IT infrastructure to HP. The growth in customer support revenue was attributable to solid demand for storage services, mission-critical services, network services and Windows�-environment services. Growth in customer support revenue was moderated by slower revenue growth in UNIX� server support, reflecting a decrease in UNIX� server revenue as a result of weak enterprise capital spending. Combined company earnings from operations as a percentage of net revenue was 11.6% in fiscal 2002 compared to 12.3% for fiscal 2001. The decline in the fiscal 2002 operating profit ratio was shared primarily by the consulting and integration and managed services businesses. The operating profit ratio decrease in the consulting and integration business resulted from weakened demand coupled with a decline in consultant utilization. The managed services operating profit decline was attributable to lengthened selling cycles and higher pre-sales costs due to a shift toward comprehensive outsourcing contracts. The overall segment operating profit ratio was further impacted negatively by engagement write-offs reflecting customer acceptance issues, deteriorating economic conditions and an increase in infrastructure and shared services costs due to a convergence to resource usage rates based on the number of professionals in the segment. Moderating the segment gross margin decline was a mix shift away from the consulting and integration business, which typically has operating profit ratios that are lower than the segment average, along with expense control measures and workforce reduction initiatives. HP Financial Services—Historical Results For the following years ended October 31 Dollars in millions Historical Results 2002 2001 2000 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,707 (Loss) earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (140) (Loss) earnings from operations as a percentage of net revenue . . . . . . . . (8.2)% $1,454 $ (179) $1,411 $ 85 (12.3)% 6.0% HPFS’ net revenue includes interest on financing receivables, rental payments on operating leases and sales of equipment after the expiration of their lease terms. The fluctuations in HPFS’ operating results in fiscal 2002 as compared to fiscal 2001 were due substantially to the acquisition of Compaq. Despite the revenue growth attributable to the acquisition of Compaq, lease originations declined in fiscal 2002 due mainly to the decline in IT spending worldwide, moderating the segment revenue growth. The loss from operations as a percentage of revenue declined due to lower bad debt charges in fiscal 2002. A supplementary discussion of HPFS’ fiscal 2002 results as compared to fiscal 2001 is presented below in the combined company discussion. HPFS’ net revenue increased 3% in fiscal 2001 compared to fiscal 2000. The increase in revenue was driven by a mix shift in the portfolio toward operating leases. Revenue in fiscal 2001 also was impacted favorably by higher earning assets along with an increase in sales of equipment after the expiration of their lease terms. The revenue increase was moderated by a decrease in lease originations 46 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) in fiscal 2001, due mainly to the decline in IT spending as a result of the ongoing global economic downturn, as well as strengthened credit controls in response to this downturn. Loss from operations as a percentage of net revenue was 12.3% in fiscal 2001 compared to earnings from operations of 6.0% in fiscal 2000. The decline in the operating profit ratio was attributable mainly to an increase of $172 million in bad debt reserves and write-offs in response to weakened economic conditions and the mix shift toward operating leases, which have lower margins. The operating profit ratio was also impacted unfavorably by write-downs resulting from changes in residual value assumptions. HP Financial Services—Combined Company Results For the following years ended October 31 Dollars in millions Combined Company Results 2002 2001 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,088 $2,126 (Loss) from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (133) $ (164) (Loss) from operations as a percentage of net revenue . . . . . . . . . . . . . . . . . . . . . . (6.4)% (7.7)% HPFS’ combined company net revenue includes interest on financing receivables, rental payments on operating leases and sales of equipment after the expiration of their lease terms. HPFS’ net revenue declined 2% in fiscal 2002 compared to fiscal 2001. The decrease in revenue was driven by a decrease in lease originations during the year, due mainly to the decline in IT spending as a result of the ongoing global economic downturn and the related decrease in earning assets, as well as strengthened credit controls in response to this downturn. The revenue decrease was partially offset by an increase in revenue from equipment sales after the expiration of their lease terms and other mid-term and end-of- term portfolio activities. Combined company loss from operations as a percentage of net revenue was 6.4% in fiscal 2002 compared to 7.7% in fiscal 2001. Although bad debt write-offs and additions to the allowance were recorded in response to the ongoing global economic downturn in each of fiscal 2002 and fiscal 2001, these incremental charges were lower in fiscal 2002, resulting in the decrease in the loss from operations ratio in fiscal 2002. LIQUIDITY AND CAPITAL RESOURCES The information discussed below is presented based on HP’s historical results, which include the results of Compaq for the period following the May 3, 2002 closing date of the acquisition. At October 31, 2002, we held cash, cash equivalents and short-term investments of $11.4 billion compared to $4.3 billion at October 31, 2001. During fiscal 2002, net cash flows from operating activities and borrowings were used mainly to fund repayments of borrowings, purchases of property, plant and equipment, payments of dividends, repurchases of our common stock and for acquisition- related expenditures. Cash flows from operating activities were $5.4 billion during fiscal 2002 compared to $2.6 billion for fiscal 2001 and $3.7 billion for fiscal 2000. The increase in cash flows from operations in fiscal 2002 resulted from higher earnings after adjusting for non-cash items such as depreciation and amortization, the non-cash portion of restructuring charges and IPR&D charges. The improvement in cash flows from operations also reflected the timing of payments on accounts payable, improved collections of our 47 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) trade and financing receivables and decreases in inventory. These improvements were partially offset by acquisition-related expenditures, including cash payments for restructuring charges and retention bonuses. The decrease in cash flows from operating activities in fiscal 2001 resulted primarily from a decline in net earnings and timing of payments on accounts payable, partially offset by a decline in receivables and a decrease in inventory. Cash flows from investing activities were $3.1 billion in fiscal 2002 compared to cash flows used in investing activities of $561 million in fiscal 2001 and $1.4 billion in fiscal 2000. The increase in cash flows from investing activities in fiscal 2002 was related primarily to the $3.6 billion of net cash acquired in the Compaq transaction. In addition, we recorded $879 million upon the dissolution of our equity method investment in Liquidity Management Corporation (‘‘LMC’’), when it became a wholly- owned subsidiary on November 1, 2001. Net capital expenditures were $1.3 billion in fiscal 2002, $1.1 billion in fiscal 2001 and $1.3 billion in fiscal 2000. Capital expenditures related primarily to financing assets and manufacturing investments across our businesses. At October 31, 2001, we held a 49.5% equity interest in LMC, which was accounted for under the equity method of accounting. The remaining 50.5% of equity interest was held by a third party investor. On November 1, 2001, LMC redeemed the outstanding equity of the third party investor, leaving us as the remaining shareholder of LMC. Accordingly, effective November 1, 2001, the assets, liabilities and results of operations of LMC have been included in our consolidated financial statements. At November 1, 2001, the assets of LMC consisted primarily of $879 million of cash and cash equivalents. Trade accounts receivable days sales outstanding were 42 at October 31, 2002 compared to 37 at October 31, 2001. The increase was due primarily to a change in the composition of our receivables balance resulting from the Compaq acquisition. For the most part, this change in composition was the result of fewer early payment incentives and longer payment terms in Compaq’s sales agreements. Annualized inventory turns were 9.1 at October 31, 2002 compared to 6.2 at October 31, 2001. The improvement is partially the result of the acquisition of Compaq, which operated in businesses that require lower levels of inventories, as well as the result of active inventory management. We currently expect to fund expenditures for capital requirements as well as liquidity needs from a combination of available cash balances, internally-generated funds and financing arrangements. We invest excess cash in short- and long-term investments, depending on our projected cash needs for operations, capital expenditures and other business purposes. We also supplement our internally generated cash flow with a combination of short- and long-term borrowings. Short-term borrowings include issuances under our $4 billion commercial paper program established in December 2000 and under our $500 million euro commercial paper/certificate of deposit program established in May 2001. At January 17, 2003 we had approximately $1.2 billion of commercial paper outstanding. Short- and long-term net borrowings in fiscal 2002 used cash of $472 million, as payments on short- and long-term debt and repurchases of our zero-coupon subordinated convertible notes were partially offset by short-term and long-term debt issuances, including the issuance of $1.5 billion of Global Notes in June 2002 and the issuance of $1.0 billion of Global Notes in December 2001. Long-term debt totaling $472 million matured as scheduled in fiscal 2002. In fiscal 2001, short- and long-term net borrowings generated cash of $277 million, as short-term and long-term debt issuances, including the issuance of $636 million (based on the foreign exchange rate at the date of issuance) of Euro Medium-Term Notes in July 2001, were partially offset by repurchases of our zero-coupon subordinated convertible notes and payments on other long-term debt. Long-term debt totaling $290 million matured as scheduled in fiscal 2001. 48 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) We repurchase shares of our common stock under a systematic program to manage the dilution created by shares issued under employee stock plans and for other opportunistic share repurchases. This plan authorizes purchases in the open market or in private transactions. In fiscal 2002, 39,623,000 shares were repurchased for an aggregate price of $671 million. As of January 17, 2003, we had authorization for remaining future repurchases of approximately $800 million. In fiscal 2001, 45,036,000 shares were repurchased for an aggregate price of $1.2 billion and in fiscal 2000, 96,978,000 shares were repurchased for an aggregate price of $5.6 billion. As a result of our restructuring plans, we expect future cash expenditures of approximately $1.4 billion, primarily for employee severance and other related benefits. The total cash expenditures are expected to be funded primarily from existing cash balances and cash flows generated from operations. Cash expenditures related to our restructuring plans are expected to be substantially complete by the end of fiscal 2003. Global capital market developments resulted in negative returns on our retirement benefit plan assets and a decline in the discount rates used to estimate the liability. As a result, we were required to record an after-tax charge to equity in the amount of $379 million at October 31, 2002 related to the minimum pension liability. We currently anticipate a pension contribution of approximately $800 million in fiscal 2003. Acquisition of Compaq In May 2002, in connection with our acquisition of Compaq, all of the outstanding debt of Compaq was consolidated into our financial results. The face value of the Compaq debt consisted of $1.7 billion of commercial paper; $275 million of unsecured 7.45% Medium-Term Notes, which matured on August 1, 2002; $300 million of unsecured 7.65% Medium-Term Notes, which mature on August 1, 2005; $300 million of unsecured 6.2% Medium-Term Notes, which mature on May 15, 2003; and $65 million of other debt (including debt issued by Digital Equipment Corporation), with interest rates ranging from 7.125% to 8.625%, which matures at various dates from March 15, 2004 through April 1, 2023. The outstanding Compaq debt has been assumed by HP. The entire balance of the Compaq commercial paper was paid off during the third quarter of fiscal 2002. The debt had an aggregate fair value of approximately $2.7 billion on the acquisition date. At January 17, 2003, the outstanding amount of the debt acquired in connection with the acquisition of Compaq was $642 million. As a result of the acquisition and associated credit rating changes, approximately $250 million of HP’s debt due to CCF Charterhouse, now HSBC-CCF, became subject to a put option whereby the debt became repayable at the option of HSBC-CCF. On December 17, 2002, this put option was waived by HSBC-CCF and was renegotiated such that the debt becomes repayable at HSBC-CCF’s election on September 29, 2003. Borrowings In March 2002, we replaced our $1.0 billion committed borrowing facility, which was due to expire in April 2002, with two senior unsecured credit facilities totaling $4.0 billion in borrowing capacity, including a $2.7 billion 364-day facility and a $1.3 billion three-year facility (the ‘‘Credit Facilities’’). Interest rates and other terms of borrowing under the Credit Facilities vary based on HP’s external credit ratings. The Credit Facilities are generally available to support the issuance of commercial paper or for other corporate purposes. As of January 17, 2003, there were no borrowings outstanding under the Credit Facilities. We had approximately $1.2 billion of commercial paper outstanding under our programs at January 17, 2003. 49 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) In February 2002, we filed a shelf registration statement (the ‘‘2002 Shelf Registration Statement’’) with the SEC to register $3.0 billion of debt securities, common stock, preferred stock, depositary shares and warrants. The 2002 Shelf Registration Statement was declared effective in March 2002. In June 2002, we offered under the 2002 Shelf Registration Statement $1.0 billion of unsecured 5.5% Global Notes, which mature on July 1, 2007 unless previously redeemed. Also, in June 2002, HP offered under the 2002 Shelf Registration Statement $500 million of unsecured 6.5% Global Notes, which mature on July 1, 2012 unless previously redeemed. We may redeem some or all of either series of Global Notes at any time at redemption prices described in the prospectus supplement dated June 21, 2002. In December 2002, we filed a prospectus supplement to the 2002 Shelf Registration Statement, which allowed us to offer from time to time up to $1.5 billion of Medium-Term Notes, Series B, due nine months or more from the date of issue, in addition to the other types of securities described above. As of January 17, 2003, we had capacity remaining to issue approximately $1.5 billion of securities under the 2002 Shelf Registration Statement. HP has the ability to offer from time to time up to $3.0 billion of Medium-Term Notes under a Euro Medium-Term Note Programme filed with the Luxembourg Stock Exchange. These notes can be denominated in any currency including the euro. However, these notes have not been and will not be registered in the United States. In July 2001, 750 million euro (or $636 million based on the exchange rate on the date of issuance) of 5.25% Medium-Term Notes maturing on July 5, 2006 were issued under this program. As of January 17, 2003, we had capacity remaining to issue approximately $2.2 billion of Medium-Term Notes under the program. In February 2000, we filed a shelf registration statement (the ‘‘2000 Shelf Registration Statement’’) with the SEC to register $3.0 billion of debt securities, common stock, preferred stock, depositary shares and warrants. The 2000 Shelf Registration Statement was declared effective in March 2000. In June 2000, we offered under the 2000 Shelf Registration Statement $1.5 billion of unsecured 7.15% Global Notes, which mature on June 15, 2005 unless previously redeemed. HP may redeem some or all of the 7.15% Global Notes at any time at the redemption prices described in the prospectus supplement dated June 6, 2000. In May 2001, we filed a prospectus supplement to the 2000 Shelf Registration Statement, which allowed us to offer from time to time up to $1.5 billion of Medium-Term Notes, Series A, due nine months or more from the date of issue (the ‘‘Series A Medium-Term Note Program’’), in addition to the other types of securities described above. In December 2001, we offered under the 2000 Shelf Registration Statement $1.0 billion of unsecured 5.75% Global Notes, which mature on December 15, 2006 unless previously redeemed. During fiscal 2001, we issued an aggregate of $210 million of Medium-Term Notes at variable rates maturing in 2003 and 2004 under the 2000 Shelf Registration Statement and Series A Medium-Term Note Program. These Medium-Term Notes had a weighted average interest rate of 2.13% during fiscal 2002. In December 2002, HP offered $200 million of 3.375% Series A Medium-Term Notes (the ‘‘3.375% Notes’’), which mature on December 15, 2005, and $50 million of 4.25% Series A Medium-Term Notes (the ‘‘4.25% Notes’’) which mature on December 17, 2007. HP may redeem some or all of the 3.375% Notes or the 4.25% Notes at any time at the redemption prices described in the prospectus supplement dated June 6, 2000. We do not intend to issue additional securities under the 2000 Shelf Registration Statement. In October 1997, we issued $1.8 billion face value of zero-coupon subordinated convertible notes for proceeds of $968 million, and in November 1997 we issued an additional $200 million face value of the notes for proceeds of $108 million. The notes are due in 2017. The notes are convertible by the holders at the rate of 15.09 shares of HP’s common stock for each $1,000 face value of the notes, payable in either cash or common stock at HP’s election. At any time, we may redeem the notes at 50 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) book value, payable in cash only. The notes are subordinated to all other existing and future senior indebtedness of HP. In December 2000, the Board of Directors authorized a repurchase program for the notes. Under the repurchase program, we have repurchased the notes from time to time at varying prices. In fiscal 2002, we repurchased $257 million in face value of the notes with a book value of $158 million for an aggregate purchase price of $127 million, resulting in an extraordinary gain on the early extinguishment of debt of $20 million (net of related taxes of $11 million). In fiscal 2001, we repurchased $1.2 billion in face value of the notes with a book value of $729 million for an aggregate purchase price of $640 million, resulting in an extraordinary gain on the early extinguishment of debt of $56 million (net of related taxes of $33 million). As of January 17, 2003, the notes had a remaining book value of $320 million. We also maintain various international lines of credit with a total capacity of $2.7 billion and various other short- and long-term borrowings from a number of financial institutions and institutional investors. There was approximately $375 million outstanding at January 17, 2003 under these borrowings. HP occasionally repurchases its debt prior to maturity based upon its assessment of current market conditions and financing alternatives. We do not have any rating downgrade triggers that would accelerate the maturity of a material amount of our debt, other than the HSBC-CCF debt described above. However, a downgrade in our credit rating would increase the cost of our credit facilities. For example, a downgrade in our credit rating could limit, or in the case of a significant downgrade, preclude our ability to issue commercial paper under our current programs. Should this occur, we would seek alternative sources of funding, including the issuance of notes under our existing shelf registration statements and our Euro Medium-Term Note Programme. In addition, we have the ability at our option to draw upon our senior unsecured credit facilities totaling $4.0 billion. The impact that our contractual obligations as of October 31, 2002 are expected to have on our liquidity and cash flow in future periods is as follows: Payments Due by Period Total Less Than 1 Year 1-3 Years 4-5 Years Over 5 Years Commercial paper(1) . . . . . . . . . . . . . . . . . . . . $ Other borrowings(1) . . . . . . . . . . . . . . . . . . . . . Long-term debt(1) . . . . . . . . . . . . . . . . . . . . . . Operating lease agreements(2) . . . . . . . . . . . . . Unconditional purchase obligations(3) . . . . . . . . Other long-term obligations(4) . . . . . . . . . . . . . Contingent value rights(5) . . . . . . . . . . . . . . . . . Employee retention bonuses(6) . . . . . . . . . . . . . 537 484 6,679 2,118 303 352 237 316 $ 537 484 743 493 211 178 — 316 (In millions) $ — — 2,109 683 47 127 237 — $ — — 2,802 420 27 11 — — Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,026 $2,962 $3,203 $3,260 $ — — 1,025 522 18 36 — — $1,601 (1) Amounts represent the expected cash payments of our commercial paper, other borrowings and long-term debt and do not include any fair value adjustments or bond premiums or discounts. (2) Operating lease obligations include $354 million related to certain car leases, of which $118 million is included in the ‘‘Less Than 1 Year’’ balance and $236 million is included in the ‘‘1-3 Years’’ balance. The entire balance of the lease obligation would become due immediately upon cancellation. 51 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) (3) Includes $130 million related to contract cancellation fees. Management believes it is unlikely that the affected contracts will be cancelled prior to their expiration date. (4) Amounts relate primarily to various sponsorship and alliance agreements. (5) Represents the maximum amount payable in connection with the acquisition of Indigo described below and in Note 3 to the Consolidated Financial Statements in Item 8. (6) Represents remaining retention bonuses to be paid to employees in conjunction with the acquisition of Compaq. As part of our ongoing business, HP does not participate in transactions that generate relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities (‘‘SPEs’’), which would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes. In connection with the Compaq acquisition, HP acquired Compaq’s interest in an SPE that was established in March 2001 to securitize leases. Compaq made an immaterial equity investment in an SPE and transferred $15 million of leases that were securitized as a loan. The term of the arrangement was 33 months, of which 15 months are remaining at October 31, 2002. The remaining principal payments due under this arrangement total approximately $6 million. The impact that our contingent liabilities and commitments as of October 31, 2002 could have on our liquidity and cash flow in future periods is as follows: Amount of Commitment Expiration per Period Total Less Than 1 Year 1-3 Years 4-5 Years Over 5 Years Lines of credit extended to customers(1) . . . . . . . . $280 Funding commitments(2) . . . . . . . . . . . . . . . . . . . . 50 20 Guarantees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $363 $— 15 — — $15 (In millions) $260 — 20 13 $293 $20 — — — $20 $— 35 — — $35 (1) Represents lines of credit extended to customers of the financing business. (2) Relates to equity investments. Amounts are due upon capital calls. Completed Acquisitions and Divestitures On May 3, 2002, we acquired all of the outstanding stock of Compaq, a leading global provider of information technology products, services and solutions for enterprise customers, in exchange for 0.6325 shares of HP common stock for each outstanding share of Compaq common stock and the assumption of options to purchase Compaq common stock based on the same ratio. In addition, HP assumed certain Compaq stock plans. The acquisition of Compaq is intended to enhance HP’s combined competitive position in key industries, while strengthening its sales force and relationships with strategic customer bases. The acquisition is intended to enable HP to focus on strategic product and customer bases, achieve significant cost synergies and economies of scale and improve results of our combined ESG, PSG and HPS businesses. Furthermore, these intended cost savings offer strategic benefits by potentially reducing HP’s cost structure in competitive businesses such as PCs. This transaction resulted in the issuance of approximately 1.1 billion shares of HP common stock and the assumption of options to purchase shares of Compaq common stock, which became options to purchase approximately 52 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) 200 million shares of HP common stock. The total consideration was approximately $24.2 billion, which included the fair value of HP common stock issued and Compaq options assumed, as well as direct transaction costs. The fair value of HP common stock was derived using an average market price per share of HP common stock of $20.92, which was based on an average of the closing prices for a range of trading days (August 30, August 31, September 4, and September 5, 2001) around the announcement date (September 3, 2001) of the acquisition. We have recorded approximately $14.5 billion of goodwill, $1.4 billion of a purchased intangible asset with an indefinite life and $3.5 billion of amortizable purchased intangible assets in conjunction with the acquisition based on an independent third-party valuation. The amortizable purchased intangible assets will be amortized over their estimated weighted average useful lives of approximately nine years for customer contracts and lists and distribution agreements and approximately six years for developed and core technology and patents. In addition, we recorded a pre-tax charge of approximately $735 million for IPR&D at the time of acquisition in the third quarter of fiscal 2002 because technological feasibility had not been established and no future alternative uses existed. In connection with the acquisition, management has reviewed the operations of the combined company and implemented several plans to restructure operations. In accordance with generally accepted accounting principles, costs totaling approximately $960 million that were accrued for severance, early retirement and other employee benefits related to pre-acquisition Compaq employees, costs of vacating some facilities (leased or owned) and contracts of pre-acquisition Compaq and other costs associated with exiting activities of pre-acquisition Compaq were included in the purchase price. Costs totaling approximately $1.8 billion that were accrued for severance, early retirement and other employee benefits of pre-acquisition HP employees, costs of vacating duplicative facilities (leased or owned) and contracts of pre-acquisition HP, non-inventory asset impairment charges and other costs associated with exiting activities of pre-acquisition HP were expensed in the third and fourth quarters of fiscal 2002 and are included in ‘‘Restructuring charges’’ in the accompanying Consolidated Statement of Earnings. Results of operations of Compaq have been included prospectively from the date of acquisition. On December 27, 2002, the Compaq Board of Directors approved and adopted an agreement and plan of liquidation, pursuant to which, on December 31, 2002, Compaq assigned, and HP assumed, substantially all of the assets and liabilities of Compaq and Compaq transferred all of its employees to HP. Additionally, HP and Compaq agreed to merge Compaq with and into HP as promptly and reasonably practicable following the liquidating distribution. On March 22, 2002, we acquired substantially all of the outstanding stock of Indigo not previously owned by HP in exchange for HP common stock and non-transferable contingent value rights (‘‘CVRs’’) and the assumption of options to purchase Indigo common stock. This acquisition is intended to strengthen HP’s printer offerings by adding high performance digital color printing systems. The total consideration for Indigo was $719 million, which included the fair value of HP common stock issued and Indigo options assumed, as well as direct transaction costs and the cost of an equity investment made by HP in Indigo in October 2000. Approximately 32 million shares of HP common stock and approximately 53 million CVRs were issued in connection with this transaction. We recorded approximately $499 million of goodwill and $153 million of amortizable purchased intangible assets in conjunction with the acquisition and the previous equity investment. The purchased intangible assets are being amortized over their estimated useful lives, which range from five to eight years. In addition, we recorded a pre-tax charge of approximately $58 million for IPR&D at the time of acquisition in the second quarter of fiscal 2002 because technological feasibility had not been established and no future alternative uses existed. Results of operations for Indigo have been included prospectively from the date of the acquisition. 53 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) The CVRs issued in conjunction with this acquisition entitle each holder to a one-time contingent cash payment of up to $4.50 per CVR, based on the achievement of certain cumulative revenue results over a three-year period. The liability related to the CVRs will be recorded as additional goodwill as payout thresholds are achieved. The future cash pay-out, if any, of the CVRs will be payable after a three-year period commencing on April 1, 2002. In January 2001, HP acquired all of the outstanding stock of Bluestone Software, Inc. (‘‘Bluestone’’) in exchange for HP common stock and assumption of Bluestone options. In September 2001, HP acquired all of the outstanding stock of StorageApps Inc. (‘‘StorageApps’’) in exchange for HP common stock and assumption of StorageApps options. The total consideration for Bluestone was $531 million, and the total consideration for StorageApps was $319 million, each of which included the fair value of HP common stock issued and options assumed, as well as direct transaction costs. Each of these transactions was accounted for under the purchase method, and accordingly the results of operations of the acquired companies are included in our consolidated results of operations prospectively from the date of acquisition. In fiscal 2002, we recorded an impairment charge of $546 million for goodwill and purchased intangible assets due primarily to product roadmap decisions made in conjunction with the Compaq acquisition that led to the elimination of substantially all of our middleware and storage vitualization offerings. See Note 3 to the Consolidated Financial Statements in Item 8 for additional information about all of these acquisitions. In fiscal 2001, the net proceeds from divestitures were $117 million resulting from the sale of our VeriFone, Inc. subsidiary and the sale to Ericsson of HP’s remaining interest in the Ericsson-HP Technology joint venture. In fiscal 2000, the net proceeds from divestitures were $448 million resulting from the sale of non-strategic businesses, as well as the sale to Ericsson of part of HP’s interest in the Ericsson-HP Technology joint venture. Debt Ratios Our financing business is more dependent on the issuance of debt for the financing of its operations than our other businesses. Typically, a leasing business has higher leverage than an industrial or technology business given the lower risks of the leasing business assets. Although the vast majority of total outstanding debt was issued or assumed by HP and not by our finance subsidiary, one of the working capital needs of HP is to support intercompany loans to HPFS. Based on the leverage positions of other companies with financing businesses, we believe that it is appropriate to consider a portion of our external debt to be in support of our financing business. Accordingly, at October 31, 2002, we attribute approximately 77% of our total outstanding debt to this business. The analysis of the debt allocation and certain ratios are discussed below on both a financing and non-financing basis. Financing business Dollars in millions Assets(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $7,247 $5,010 Debt(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $5,991 $4,140 Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,256 $ 870 4.8x Debt/Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8x October 31 2002 2001 (1) Financing business assets include financing receivables and assets under operating leases. (2) Financing business debt includes allocated debt issued or assumed by HP that generates the financing interest expense on the Consolidated Statement of Earnings. 54 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) Non-Financing business October 31 2002 2001 Dollars in millions Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $63,463 $27,574 Debt(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,837 $ 1,311 Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $35,006 $13,083 0.1x Debt/Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.1x (1) Non-financing business debt is our total debt issued or assumed by HP less the portion we have allocated to our financing business described in the financing business table above. Our non-financing businesses generate significant cash from ongoing operations and therefore generally do not require a significant amount of debt to finance their operations, although debt may be used to finance working capital needs if it is not tax-efficient to repatriate cash from other jurisdictions in a given period. Cash flows from operations are the primary source of funds for these businesses. FACTORS THAT COULD AFFECT FUTURE RESULTS Because of the following factors, as well as other variables affecting our operating results, past financial performance should not be considered a reliable indicator of future performance and investors should not use historical trends to anticipate results or trends in future periods. The competitive pressures we face could harm our revenue, gross margins and prospects. We encounter aggressive competition from numerous and varied competitors in all areas of our business, and we compete primarily on the basis of technology, performance, price, quality, reliability, brand, distribution, customer service and support. If our products, services and support do not enable us to compete successfully based on any of those criteria, it could harm our operations, results and prospects. Further, we may have to continue to lower the prices of many of our products, services and support to stay competitive, while at the same time trying to maintain or improve revenue and gross margins. If we cannot proportionately decrease our cost structure in response to competitive price pressures, our gross margins and therefore our profitability could be adversely affected. In addition, if our pricing and other factors are not sufficiently competitive, or if there is an adverse reaction to our product offering decisions, including our product roadmap decisions in connection with the Compaq acquisition, we may lose market share in certain areas, which could adversely affect our revenue and prospects. If we cannot continue to develop, manufacture and market innovative products and services that meet customer requirements for performance and reliability, we may lose market share and our revenue may suffer. The process of developing new high technology products and services and enhancing existing products and services is complex and uncertain, and any failure by us to anticipate customers’ changing demands and emerging technological trends accurately and to develop or obtain appropriate intellectual property could significantly harm our results of operations. We must make long-term investments and commit significant resources before knowing whether our predictions will eventually result in products and services that the market will accept. After a product is developed, we must be able to manufacture sufficient volumes quickly and at low costs. To accomplish this, we must accurately forecast volumes, 55 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) mix of products and configurations that meet customer requirements, and we may not succeed. Any delay in the development, production or marketing of a new product could result in our not being among the first to market, which could further harm our competitive position. If we do not effectively manage our product and services transitions, our revenue may suffer. If we do not make an effective transition from existing products and services to future offerings, our revenue may be seriously harmed. Among the factors that make a smooth transition difficult are delays in development or manufacturing, variations in costs, delays in customer purchases in anticipation of new introductions and customer demand for the new offerings. Our revenue and gross margins also may suffer due to the timing of product or service introductions by our suppliers and competitors. This is especially challenging when a product has a short life cycle or a competitor introduces a new product just before our own product introduction. Furthermore, sales of our new products and services may replace sales of some of our current offerings, offsetting the benefit of even a successful introduction. There may also be overlaps in the current products and services of HP and portfolios acquired through mergers and acquisitions, including portfolios acquired in the acquisition of Compaq, that must be managed. Given the competitive nature of our industry, if we incur delays in new introductions or do not accurately estimate the market effects of new introductions, future demand for our products and services and our revenue may be seriously harmed. Any failure by us to complete acquisitions and alliances successfully that enhance our strategic businesses and product lines and divest non-strategic businesses and product lines could harm our financial results, business and prospects. As part of our business strategy, we frequently engage in discussions with third parties regarding, and enter into agreements relating to, possible acquisitions, strategic alliances, joint ventures and divestitures in order to manage our product and technology portfolios and further our strategic objectives. In order to pursue this strategy successfully, we must identify suitable acquisition, alliance or divestiture candidates, complete these transactions, some of which may be large and complex, and integrate the acquired companies. Integration and other risks of acquisitions and strategic alliances can be more pronounced for larger and more complicated transactions, such as our acquisition of Compaq, or if multiple acquisitions are pursued simultaneously. However, if we fail to identify and complete these transactions, we may be required to expend resources to develop products and technology internally, we may be at a competitive disadvantage or we may be adversely affected by negative market perceptions, any of which may have a material effect on our revenue and selling, general and administrative expenses. Integration issues are complex, time-consuming and expensive and, without proper planning and implementation, could significantly disrupt our business. The challenges involved in integration include: • combining product offerings and preventing customers and distributors from deferring purchasing decisions or switching to other suppliers due to uncertainty about the direction of our product offerings and our willingness to support and service existing products, which could result in incurring additional obligations in order to address customer uncertainty; • demonstrating to customers and distributors that the transaction will not result in adverse changes in client service standards or business focus and helping customers conduct business easily; 56 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) • consolidating and rationalizing corporate IT infrastructure, including implementing information management and system processes that enable increased customer satisfaction, improved productivity, lower costs, more direct sales and improved inventory management; • consolidating administrative infrastructure, including IT systems, and manufacturing operations and maintaining adequate controls throughout the integration; • coordinating sales and marketing efforts to communicate our capabilities effectively; • coordinating and rationalizing research and development activities to enhance introduction of new products and technologies with reduced cost; • preserving distribution, marketing or other important relationships and resolving potential conflicts that may arise; • minimizing the diversion of management attention from ongoing business concerns; • persuading employees that business cultures are compatible, maintaining employee morale and retaining key employees while implementing restructuring programs; • coordinating and combining operations, subsidiaries and affiliated entities, relationships and facilities, which may be subject to additional constraints imposed by local laws and regulations and also may result in contract terminations or renegotiations and labor and tax law implications; and • managing integration issues shortly after or pending the completion of other independent reorganizations. In May 2002, we completed our acquisition of Compaq, a leading provider of information technology products, services and solutions with operations worldwide and fiscal 2001 revenue of $33.6 billion, and we are in the process of integrating Compaq into our company. In addition to the Compaq transaction, we completed an exchange offer to acquire the outstanding shares of Indigo, a leading commercial and industrial printing systems company, in the second quarter of fiscal 2002. We evaluate and enter into other acquisition, alliance, joint venture and divestiture transactions on an ongoing basis. The number of pending transactions and the size and scope of the acquisition of Compaq increase both the scope and consequence of ongoing integration risks. We may not successfully address the integration challenges in a timely manner, or at all, and we may not fully realize all of the anticipated benefits or synergies of the Compaq acquisition (which are principally associated with restructurings, including workforce reductions, procurement synergies and other operational efficiencies) or of any other transaction to the extent, or in the timeframe, anticipated. Moreover, the timeframe for achieving benefits may be dependent partially upon the actions of employees, suppliers or other third parties. Even if an acquisition or alliance is successfully integrated or a business is successfully divested, we may not receive the expected benefits of the transaction. Managing acquisitions, alliances, joint ventures and divestitures requires varying levels of management resources, which may divert our attention from other business operations. These transactions also have resulted and in the future may result in significant costs and expenses and charges to earnings. In the case of the Compaq acquisition, these costs and expenses include those related to severance pay, early retirement costs, asset impairment charges, charges from the elimination of duplicative facilities and contracts, in-process research and development charges, inventory adjustments, legal, accounting and financial advisory fees, and required payments to executive officers and key employees under plans adopted in connection with the transaction. Moreover, we have incurred and will incur additional depreciation and amortization 57 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) expense over the useful lives of certain of the net tangible and intangible assets acquired in connection with the transaction, and, to the extent the value of goodwill or intangible assets with indefinite lives acquired in connection with the transaction becomes impaired, we may be required to incur additional material charges relating to the impairment of those assets. Also, any prior or future downgrades in our credit rating associated with an acquisition could adversely affect our ability to borrow and result in more restrictive borrowing terms, including increased borrowing costs, more restrictive covenants and the extension of less open credit. This in turn could affect our internal cost of capital estimates and therefore operational decisions. In addition, our effective tax rate on an ongoing basis is uncertain and could exceed our currently reported tax rate and the weighted average of the pre-acquisition tax rates of HP and Compaq. As a result of the foregoing, any completed, pending or future transactions may contribute to financial results that differ from the investment community’s expectations in a given quarter. Our revenue and selling, general and administrative expenses may suffer if we cannot continue to license or enforce the intellectual property rights on which our business depends or if third parties assert that we violate their intellectual property rights. Generally we rely upon patent, copyright, trademark and trade secret laws in the United States and similar laws in other countries, and agreements with our employees, customers, partners and other parties, to establish and maintain our intellectual property rights in technology and products used in our operations. However, any of our intellectual property rights could be challenged, invalidated or circumvented, or our intellectual property rights may not provide competitive advantages, which could significantly harm our business. Also, because of the rapid pace of technological change in the information technology industry, much of our business and many of our products rely on key technologies developed by third parties, and we may not be able to obtain or to continue to obtain licenses and technologies from these third parties at all or on reasonable terms, or such third parties may demand cross-licenses. Third parties also may claim that we are infringing upon their intellectual property rights. Even if we do not believe that our products or business activities are infringing upon third parties’ intellectual property rights, the claims can be time-consuming and costly to defend and divert management’s attention and resources away from our business. Claims of intellectual property infringement also might require us to enter into costly settlement or license agreements or pay significant damage awards. If we cannot or do not license the infringed technology at all or on reasonable terms or substitute similar technology from another source, our operations could suffer. In addition, it is possible that as a consequence of a merger or acquisition transaction some of our intellectual property rights may be licensed to a third party that had not been licensed prior to the transaction or that certain restrictions could be imposed on our business that had not been imposed prior to the transaction. Consequently, we may lose a competitive advantage with respect to these intellectual property rights or we may be required to enter into costly arrangements in order to terminate or limit these agreements. The economic downturn could adversely affect our revenue, gross margins and expenses. Our revenue and gross margins depend significantly on the overall demand for computing and imaging products and services, particularly in the product and service segments in which we compete. Softening demand for our products and services caused by the ongoing economic downturn has resulted, and may result, in decreased revenue, earnings or growth rates and problems with our ability to manage inventory levels and realize customer receivables. The global economy has weakened and market conditions continue to be challenging. As a result, individuals and companies are delaying or 58 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) reducing expenditures, including those for information technology. In addition, if our customers experience financial difficulties, we could suffer losses associated with the outstanding portion of accounts receivable, be exposed to the risks that lessees will be unable to make required lease payments and that leased equipment will be worth less upon its return to us than was estimated at lease inception. We have observed the effects of the global economic downturn in many areas of our business. The downturn has contributed to reported net revenue declines during fiscal 2001 and on a combined company basis in fiscal 2002. During the current downturn, we also have experienced gross margin declines in certain businesses, reflecting the effect of competitive pressures as well as inventory writedowns and charges associated with the cancellation of planned production line expansion. Our selling, general and administrative expenses have been impacted due in part to an increase in bad debt write-offs and additions to reserves in our receivables portfolio. The economic downturn also has led to restructuring actions and associated expenses. Further delays or reductions in information technology spending could have a material adverse effect on demand for our products and services and consequently our results of operations, prospects and stock price. Terrorist acts and acts of war may seriously harm our business and revenue, costs and expenses and financial condition. Terrorist acts or acts of war (wherever located around the world) may cause damage or disruption to HP, our employees, facilities, partners, suppliers, distributors, resellers or customers, which could significantly impact our revenue, costs and expenses and financial condition. The terrorist attacks that took place in the United States on September 11, 2001 were unprecedented events that have created many economic and political uncertainties, some of which may materially harm our business and results of operations. The long-term effects on our business of the September 11, 2001 attacks are unknown. The potential for future terrorist attacks, the national and international responses to terrorist attacks or perceived threats to national security, and other acts of war or hostility have created many economic and political uncertainties that could adversely affect our business and results of operations in ways that cannot presently be predicted. In addition, as a major multi-national company with headquarters and significant operations located in the United States, we may be impacted by actions against the United States. We are predominantly uninsured for losses and interruptions caused by terrorist acts and acts of war. If we fail to manage distribution of our products and services properly, or if our distributors’ financial condition or operations weaken, our revenue, gross margins and profitability could be adversely affected. We use a variety of different distribution methods to sell our products and services, including third-party resellers and distributors and both retail and direct sales to both enterprise accounts and consumers. Since each distribution method has distinct risks and gross margins, the failure to implement the most advantageous balance in the delivery model for our products and services could adversely affect our revenue and gross margins and therefore profitability. For example: • As we continue to increase our commitment to direct sales, we could risk alienating channel partners and adversely affecting our distribution model. Since direct sales may compete with the sales made by third-party resellers and distributors, these third-party resellers and distributors may elect to use other suppliers that do not directly sell their own products. Because not all of our customers will prefer to or seek to purchase directly, any increase in our commitment to direct sales could alienate some of our channel partners. As a result, we may lose some of our customers who purchase from third-party resellers or distributors. 59 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) • Some of our wholesale and retail distributors may be unable to withstand changes in business conditions. Some of our wholesale and retail distributors may have insufficient financial resources and may not be able to withstand changes in business conditions, including the ongoing economic downturn and industry consolidation. Revenue from indirect sales could suffer and we could experience disruptions in distribution if our distributors’ financial condition or operations weaken. • Our inventory management will be complex as we continue to sell a significant mix of products through distributors. We must manage inventory effectively, particularly with respect to sales to distributors. Distributors may increase orders during periods of product shortages, cancel orders if their inventory is too high, or delay orders in anticipation of new products. Distributors also may adjust their orders in response to the supply of our products and the products of our competitors that are available to the distributor and seasonal fluctuations in end-user demand. If we have excess inventory, we may have to reduce our prices and write down inventory, which in turn could result in lower gross margins. We depend on third party suppliers, and our revenue and gross margins could be adversely affected if we fail to receive timely delivery of quality components or if we fail to manage inventory levels properly. Our manufacturing operations depend on our ability to anticipate our needs for components and products and our suppliers’ ability to deliver quality components and products in time to meet critical manufacturing and distribution schedules. Given the wide variety of systems, products and services that we offer and the large number of our suppliers and contract manufacturers that are dispersed across the globe, problems could arise in planning production and managing inventory levels that could seriously harm us. Among the problems that could arise are component shortages, excess supply and risks related to fixed-price contracts that would require us to pay more than the open market price. • Supply shortages. We occasionally may experience a short supply of certain component parts as a result of strong demand in the industry for those parts or problems experienced by suppliers. If shortages or delays persist, the price of these components may increase, we may be exposed to product quality issues or the components may not be available at all. We may not be able to secure enough components at reasonable prices or of acceptable quality to build new products in a timely manner in the quantities or configurations needed. Accordingly, our revenue and gross margins and market share could suffer until other sources can be developed. • Oversupply. In order to secure components for the production of new products, at times we may make advance payments to suppliers, or we may enter into non-cancelable purchase commitments with vendors. If we fail to anticipate customer demand properly, a temporary oversupply of parts could result in excess or obsolete components, which could adversely affect our gross margins. • Long-term pricing commitments. As a result of binding price or purchase commitments with vendors, we may be obligated to purchase components at prices that are higher than those available in the current market. In the event that we become committed to purchase components for prices in excess of the current market price, we may be at a disadvantage to competitors who have access to components at lower prices, and our gross margins could suffer. 60 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) All of these effects may be exacerbated as a result of our use of single source suppliers for certain components. We obtain a significant number of components from single sources due to technology, availability, price, quality or other considerations. In addition, new products that we introduce may initially utilize custom components obtained from only one source until we have evaluated whether there is a need for additional suppliers. The performance of such single source suppliers may affect the quality and quantity of supplies to HP. Due to the international nature of our business, political or economic changes or other constraints could harm our future revenue, costs and expenses and financial condition. Sales outside the United States make up more than half of our revenue. Our future revenue, costs and expenses and financial condition could be adversely affected by a variety of international factors, including: • changes in a country’s or region’s political or economical conditions, including inflation, recession, currency and interest rate fluctuations; • longer accounts receivable cycles and financial instability among customers; • trade protection measures and local labor conditions; • overlap of different corporate structures; • unexpected changes in regulatory environment or requirements; • differing technology standards or customer requirements; • import, export or other business licensing requirements or requirements relating to making foreign direct investments, which could affect our ability to obtain favorable terms for components or lead to penalties or restrictions; • difficulties associated with repatriating cash generated or held abroad in a tax-efficient manner; • problems caused by the conversion of various European currencies to the euro and macroeconomic dislocations that may result; and • natural disasters. A portion of our product and component manufacturing, along with key suppliers, also are located outside of the United States and also could be disrupted by some of the international factors described above. In particular, along with most other PC vendors, we have engaged manufacturers in Taiwan for the production of notebook computers. In the past, Taiwan has suffered earthquakes and typhoons, resulting in temporary communications and supply disruptions. In addition, we procure components from Japan, which also suffers from earthquakes periodically. Moreover, our Indigo subsidiary has research and development and manufacturing operations located in Israel, which may be more subject to disruptions in light of ongoing regional instability. Impairment of investment and financing portfolios could harm our net earnings. We have an investment portfolio that includes minority equity and debt investments and financing for the purchase of our products and services. In most cases, we do not attempt to reduce or eliminate our market exposure on these investments and may incur losses related to the impairment of these investments and therefore charges to net earnings. Some of our investments are in public and privately- held companies that are still in the start-up or development stage, which have inherent risks because the technologies or products they have under development are typically in the early stages and may never become successful. Furthermore, the values of our investments in publicly-traded companies are 61 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) subject to significant market price volatility. Our investments in technology companies often are coupled with a strategic commercial relationship. Our commercial agreements with these companies may not be sufficient to allow us to obtain and integrate such products and services into our offerings or otherwise benefit from the relationship, and these companies may be subsequently acquired by third parties, including competitors. Moreover, due to the economic downturn and difficulties that may be faced by some of the companies to which we have supplied financing, our investment portfolio could be further impaired. The success of our solutions model could be impacted by cost constraints and organizational transition, which could adversely affect revenue. We offer total information technology solutions to our customers, which requires us to maintain our vertical industry presence, enhance programs that enable our customers to purchase information technology as a utility, develop new solutions offerings and develop new employee skills. Our failure to do so could result in our offerings not being competitive and lead to a reduction in consumer demand for our products and services, which could adversely affect our revenue. Business disruptions could seriously harm our future revenue and financial condition and increase our costs and expenses. Our worldwide operations could be subject to natural disasters and other business disruptions, which could seriously harm our revenue and financial condition and increase our costs and expenses. Our corporate headquarters, a portion of our research and development activities, other critical business operations and some of our suppliers are located in California, near major earthquake faults. The ultimate impact on us, our significant suppliers and our general infrastructure of being located near major earthquake faults is unknown, but our revenue and financial condition and our costs and expenses could be significantly impacted in the event of a major earthquake. In addition, some areas, including California, have experienced, and may continue to experience, ongoing power shortages, which have resulted in ‘‘rolling blackouts.’’ These blackouts could cause disruptions to our operations or the operations of our suppliers, distributors and resellers, or customers. We are predominantly self-insured for losses and interruptions caused by earthquakes, power outages, water shortages, floods and other natural disasters. The revenue and profitability of our operations have historically varied. Our revenue and profit margins vary among our products, customer groups and geographic markets. Our revenue mix in future periods will be different than our current revenue mix. Overall profitability in any given period is dependent partially on the product, customer and geographic mix reflected in that period’s net revenue. In particular, IPG and certain product categories such as supplies contribute significantly to our profitability. Actual trends, competitive pressures, regulatory considerations and other factors may result in fluctuation in revenue and cause us to adjust our operations, which could cause period-to-period fluctuations in our results of operations. 62 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) Our sales cycle makes planning and inventory management difficult and future financial results less predictable. Like other technology companies, we generally sell more hardware products in the third month of each quarter than in the first and second months. This uneven sales pattern makes it difficult to predict near-term demand and quarterly results and places pressure on our inventory management and logistics systems. If predicted demand is substantially greater than orders, there will be excess inventory. Alternatively, if orders substantially exceed predicted demand, our ability to fulfill orders received in the last few weeks of each quarter may be limited, which could adversely affect quarterly revenue and earnings and increase the risk of unanticipated variations in quarterly results and financial condition. Other developments late in a quarter, such as a systems failure, component pricing movements or global logistics disruptions, could adversely impact inventory levels and results of operations in a manner that is disproportionate to the number of days in the quarter affected. In addition, we experience some seasonal trends in the sale of our products. For example, sales to governments (particularly sales to the U.S. government) are often stronger in the third calendar quarter, European sales are often weaker in the third calendar quarter, consumer sales are often stronger in the third and fourth calendar quarters, and customers may spend their remaining capital budget authorizations in the fourth calendar quarter prior to new budget constraints in the first calendar quarter of the following year. Many of the factors that create and affect seasonal trends are beyond our control. In order to be successful, we must retain and motivate key employees, and failure to do so could seriously harm us. In order to be successful, we must retain and motivate executives and other key employees, including those in managerial, technical, marketing and information technology support positions. In particular, our product generation efforts depend on hiring and retaining qualified engineers. Attracting and retaining skilled solutions providers in the IT support business and qualified sales representatives are also critical to our future. Experienced management and technical, marketing and support personnel in the information technology industry are in high demand, and competition for their talents is intense. This is particularly the case in Silicon Valley, where HP’s headquarters and certain key research and development facilities are located. We also implemented retention programs in connection with the Compaq acquisition, and we cannot predict the effect on employee retention when these programs expire, generally in May 2003. The loss of key employees could have a significant impact on our operations and stock price. We also must continue to motivate employees and keep them focused on HP’s strategies and goals, which may be particularly difficult due to morale challenges posed by workforce reductions, the acquisition of Compaq and the related proxy fight, and general uncertainty. Any failure by us to execute planned cost reductions successfully could result in total costs and expenses that are greater than expected. Historically, we have undertaken restructuring plans to bring operational expenses to appropriate levels for each of our businesses, while simultaneously implementing extensive new company-wide expense-control programs. In connection with the Compaq acquisition, we have announced workforce reductions, including restructurings as well as reductions through early retirement programs, that are expected to involve, in the aggregate, more than 17,900 employees worldwide. In addition to previously announced workforce reductions, we may have additional workforce reductions in the future. Significant risks associated with these actions that may impair our ability to achieve anticipated cost 63 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) reductions or that may otherwise harm our business include delays in implementation of anticipated reductions in force in highly regulated locations outside of the United States, particularly in Europe and Asia, redundancies among restructuring programs, and the failure to meet operational targets due to the loss of employees or decreases in employee morale. HP’s stock price has historically fluctuated and may continue to fluctuate. HP’s stock price, like that of other technology companies, can be volatile. Some of the factors that can affect our stock price are: • the announcement of new products, services or technological innovations by us or our competitors; • quarterly increases or decreases in revenue, gross margin or earnings, and changes in our business, operations or prospects or any of our segments; • changes in quarterly revenue or earnings estimates by the investment community; and • speculation in the press or investment community about our strategic position, financial condition, results of operations, business or significant transactions, including market assessments of the acquisition of Compaq and integration progress. General market conditions or domestic or international macroeconomic and geopolitical factors unrelated to our performance also may affect the price of HP common stock. For these reasons, investors should not rely on recent trends to predict future stock prices, financial condition, or results of operations or cash flows. In addition, following periods of volatility in a company’s securities, securities class action litigation against a company is sometimes instituted. This type of litigation could result in substantial costs and the diversion of management time and resources. System security risks and systems integration issues could disrupt our internal operations or IT services provided to customers, which could harm our revenue and increase our expenses. Experienced computer programmers and hackers may be able to penetrate our network security and misappropriate our confidential information or that of third parties or create system disruptions. As a result, we could incur significant expenses in addressing problems created by security breaches of our own network. Moreover, we could lose existing or potential customers for IT outsourcing services or other IT solutions, or incur significant expenses in connection with our customers’ system failures. The costs to eliminate computer viruses and alleviate other security problems could be significant. The efforts to address these problems could result in interruptions, delays or cessation of service. In addition, portions of our IT infrastructure may experience interruptions, delays or cessations of service or produce errors in connection with ongoing systems integration work. Unforeseen environmental costs could impact our future net earnings. Some of our operations use substances regulated under various federal, state and international laws governing the environment. We could be subject to liability for remediation if we do not handle these substances in compliance with applicable laws, and we could face significant liabilities and be required to implement financial guarantees in connection with product take-back legislation. It is our policy to apply strict standards for environmental protection to sites inside and outside the United States, even when we are not subject to local government regulations. We record a liability for environmental remediation and other environmental costs when we consider the costs to be probable 64 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) and the amount of the costs can be reasonably estimated. We have not incurred environmental costs that are presently material. Some anti-takeover provisions contained in our certificate of incorporation, bylaws and shareowner rights plan, as well as provisions of Delaware law, could impair a takeover attempt. We have provisions in our certificate of incorporation and bylaws, each of which could have the effect of rendering more difficult or discouraging an acquisition deemed undesirable by our Board of Directors. These include provisions: • authorizing blank check preferred stock, which could be issued with voting, liquidation, dividend and other rights superior to its common stock; • limiting the liability of, and providing indemnification to, directors and officers; • limiting the ability of our shareowners to call special meetings; • requiring advance notice of shareowner proposals for business to be conducted at meetings of HP shareowners and for nominations of candidates for election to our Board of Directors; • controlling the procedures for conduct of Board and shareowner meetings and election and removal of directors; and • specifying that shareowners may take action only at a duly called annual or special meeting of shareowners. These provisions, alone or together, could deter or delay hostile takeovers, proxy contests and changes in control or management of HP. As a Delaware corporation, HP also is subject to provisions of Delaware law, including Section 203 of the Delaware General Corporation Law, which prevents some shareowners from engaging in certain business combinations without approval of the holders of substantially all of HP’s outstanding common stock. In 2001, HP issued Preferred Share Purchase Rights (the ‘‘Rights’’) pursuant to a Preferred Stock Rights Agreement, dated as of August 31, 2001 (the ‘‘Rights Agreement’’) between HP and Computershare Investor Services, LLC. The Rights were not intended to prevent a takeover of HP. However, the Rights may have had the effect of rendering more difficult or discouraging an acquisition of HP deemed undesirable by the HP Board of Directors. The Rights would have caused substantial dilution to a person or group that attempted to acquire HP on terms or in a manner not approved by our Board of Directors, except pursuant to an offer conditioned upon redemption of the Rights. Our Board of Directors approved the termination of the Rights and the Rights Agreement effective at the close of business on January 21, 2003. Any provision of our certificate of incorporation or bylaws or Delaware law that has the effect of delaying or deterring a change in control could limit the opportunity for our shareowners to receive a premium for their shares of HP common stock and also could affect the price that some investors are willing to pay for HP common stock. RECENT ACCOUNTING PRONOUNCEMENTS In July 2001, the Financial Accounting Standards Board (‘‘FASB’’) issued SFAS No. 141, ‘‘Business Combinations’’ and SFAS No. 142, ‘‘Goodwill and Other Intangible Assets.’’ SFAS No. 141 requires that all business combinations be accounted for by the purchase method of accounting and changes the 65 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) criteria for recognition of intangible assets acquired in a business combination. The provisions of SFAS No. 141 apply to all business combinations initiated after June 30, 2001. SFAS No. 142 requires that goodwill and intangible assets with indefinite useful lives no longer be amortized; however, these assets must be reviewed at least annually for impairment. Intangible assets with finite useful lives will continue to be amortized over their respective useful lives. The standard also establishes specific guidance for testing for impairment of goodwill and intangible assets with indefinite useful lives. The non-amortization provisions of SFAS No. 142 were effective immediately for goodwill and intangible assets acquired after June 30, 2001. HP adopted the remaining provisions of SFAS No. 142 effective November 1, 2002. The adoption of SFAS No. 142 will not have a material impact on HP’s amortization of goodwill and intangible assets as the majority of its goodwill and intangible assets affected by the adoption of SFAS No. 142 were written off in the restructuring charge recorded in the third quarter of fiscal 2002. Upon adoption of SFAS No. 142, HP is required to perform a transitional impairment test for all recorded goodwill within six months and, if necessary, determine the amount of an impairment loss by October 31, 2003. Management is currently in the process of evaluating the effect, if any, of the required impairment testing on HP’s recorded goodwill. In addition, HP is required to perform a transitional impairment test for intangible assets with indefinite lives within three months after adoption. HP is in the process of completing an impairment test of its intangible asset with an indefinite useful life, the Compaq trade name, and does not expect to record an impairment charge in the first quarter of fiscal 2003. In October 2001, the FASB issued SFAS No. 144, ‘‘Accounting for the Impairment or Disposal of Long-Lived Assets.’’ SFAS No. 144 amends existing accounting guidance on asset impairment and provides a single accounting model for long-lived assets to be disposed of. Among other provisions, the new rules change the criteria for classifying an asset as held-for-sale. The standard also broadens the scope of businesses to be disposed of that qualify for reporting as discontinued operations, and changes the timing of recognizing losses on such operations. HP adopted SFAS No. 144 effective November 1, 2002 and does not expect the adoption to have a material effect on its results of operations or financial condition. In April 2002, the FASB issued SFAS No. 145, ‘‘Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections.’’ Among other provisions, SFAS No. 145 rescinds SFAS No. 4, ‘‘Reporting Gains and Losses from Extinguishment of Debt.’’ Accordingly, gains or losses from extinguishment of debt shall not be reported as extraordinary items unless the extinguishment qualifies as an extraordinary item under the criteria of Accounting Principles Board (‘‘APB’’) Opinion No. 30, ‘‘Reporting the Results of Operations—Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions.’’ Gains or losses from extinguishment of debt that do not meet the criteria of APB No. 30 should be reclassified to income from continuing operations in all prior periods presented. HP adopted SFAS No. 145 effective November 1, 2002 and will reclassify gains on early extinguishment of debt and related taxes previously recorded as an extraordinary item to interest and other, net and provision for taxes, respectively. In June 2002, the FASB issued SFAS No. 146, ‘‘Accounting for Costs Associated with Exit or Disposal Activities.’’ SFAS No. 146 provides guidance related to accounting for costs associated with disposal activities covered by SFAS No. 144 or with exit or restructuring activities previously covered by EITF Issue No. 94-3, ‘‘Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring).’’ SFAS No. 146 supercedes EITF Issue No. 94-3 in its entirety. SFAS No. 146 requires that costs related to exiting an 66 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Management’s Discussion and Analysis of Financial Condition and Results of Operations (Continued) activity or to a restructuring not be recognized until the liability is incurred. SFAS No. 146 will be applied prospectively to exit or disposal activities that are initiated after December 31, 2002. In November 2002, the FASB issued FASB Interpretation No. 45 (‘‘FIN 45’’), ‘‘Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others.’’ FIN 45 requires that a liability be recorded in the guarantor’s balance sheet upon issuance of a guarantee. In addition, FIN 45 requires disclosures about the guarantees that an entity has issued, including a rollforward of the entity’s product warranty liabilities. HP will apply the recognition provisions of FIN 45 prospectively to guarantees issued after December 31, 2002. The disclosure provisions of FIN 45 are effective for financial statements for the first quarter of HP’s fiscal year 2003. HP is currently in the process of evaluating the potential impact that the adoption of FIN 45 will have on its consolidated financial position and results of operations. In November 2002, the EITF reached a consensus on Issue No. 00-21, ‘‘Revenue Arrangements with Multiple Deliverables.’’ EITF Issue No. 00-21 provides guidance on how to account for arrangements that involve the delivery or performance of multiple products, services and/or rights to use assets. The provisions of EITF Issue No. 00-21 will apply to revenue arrangements entered into in fiscal periods beginning after June 15, 2003. HP is currently evaluating the effect that the adoption of EITF Issue No. 00-21 will have on its results of operations and financial condition. In December 2002, the FASB issued SFAS No. 148, ‘‘Accounting for Stock-Based Compensation, Transition and Disclosure.’’ SFAS No. 148 provides alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. SFAS No. 148 also requires that disclosures of the pro forma effect of using the fair value method of accounting for stock-based employee compensation be displayed more prominently and in a tabular format. Additionally, SFAS No. 148 requires disclosure of the pro forma effect in interim financial statements. The transition and annual disclosure requirements of SFAS No. 148 are effective for HP’s fiscal year 2003. The interim disclosure requirements are effective for the second quarter of HP’s fiscal year 2003. HP does not expect SFAS No. 148 to have a material effect on its results of operations or financial condition. In January 2003, the FASB issued FASB Interpretation No. 46 (‘‘FIN 46’’), ‘‘Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51.’’ FIN 46 requires certain variable interest entities to be consolidated by the primary beneficiary of the entity if the equity investors in the entity do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. FIN 46 is effective for all new variable interest entities created or acquired after January 31, 2003. For variable interest entities created or acquired prior to February 1, 2003, the provisions of FIN 46 must be applied for the first interim or annual period beginning after June 15, 2003. HP is currently evaluating the effect that the adoption of FIN 46 will have on its results of operations and financial condition. 67 ITEM 7A. Quantitative and Qualitative Disclosures About Market Risk. In the normal course of business, we are exposed to foreign currency exchange rate, interest rate and equity price risks that could impact our results of operations. Our risk management strategy with respect to these three market risks includes the use of derivative financial instruments, including forwards, swaps and purchased options, to hedge certain of these exposures. Our objective is to offset gains and losses resulting from these exposures with gains and losses on the derivative contracts used to hedge them, thereby reducing volatility of earnings or protecting fair values of assets and liabilities. Derivative positions are used only to manage existing underlying exposures of HP. Accordingly, we do not enter into any trading or speculative positions with regard to derivative instruments. Foreign currency exchange rate risk We are exposed to foreign currency exchange rate risk inherent in our sales commitments, anticipated sales, anticipated purchases and assets and liabilities denominated in currencies other than the U.S. dollar. We transact business in approximately 30 currencies worldwide, of which the most significant to our operations are the euro, the Japanese yen and the British pound. For most currencies we are a net receiver of foreign currencies and therefore benefit from a weaker U.S. dollar and are adversely affected by a stronger U.S. dollar relative to those foreign currencies in which we transact significant amounts of business. We have performed a sensitivity analysis as of October 31, 2002 and 2001, using a modeling technique that measures the change in the fair values arising from a hypothetical 10% adverse movement in the levels of foreign currency exchange rates relative to the U.S. dollar with all other variables held constant. The analysis covers all of our foreign exchange forward contracts offset by the underlying exposures. Options are excluded from the analysis. The foreign currency exchange rates used were based on market rates in effect at October 31, 2002 and 2001. The sensitivity analysis indicated that a hypothetical 10% adverse movement in foreign currency exchange rates would result in a loss in the fair values of our foreign exchange derivative financial instruments, net of exposures, of $95 million at October 31, 2002 and $52 million at October 31, 2001. Interest rate risk We are also exposed to interest rate risk related to our debt and investment portfolios and financing receivables. We have performed a sensitivity analysis as of October 31, 2002 and 2001, using a modeling technique that measures the change in the fair values arising from a hypothetical 10% adverse movement in the levels of interest rates across the entire yield curve with all other variables held constant. The analysis covers our debt, investment instruments and financing receivables and is based on the actual maturities of debt and investments and approximate maturities for financing receivables. The discount rates used were based on the market interest rates in effect at October 31, 2002 and 2001. The sensitivity analysis indicated that a hypothetical 10% adverse movement in interest rates would result in a loss in the fair values of our debt and investment instruments and financing receivables of $40 million at October 31, 2002 and $14 million at October 31, 2001. Equity price risk We are also exposed to equity price risk inherent in our portfolio of publicly-traded equity securities, which had an estimated fair value of $52 million at October 31, 2002 and $148 million at October 31, 2001. We monitor our equity investments on a periodic basis. In the event that the carrying value of the equity investment exceeds its fair value, and the decline in value is determined to be other-than temporary, the carrying value is reduced to its current fair value. Generally, we do not attempt to reduce or eliminate our market exposure on these equity securities. We do not hold our equity securities for trading or speculative purposes. A hypothetical 30% adverse change in the stock prices of our publicly-traded equity securities would result in a loss in the fair values of our marketable equity securities of $16 million at October 31, 2002 and $44 million at October 31, 2001. Actual gains and losses in the future may differ materially from the sensitivity analyses based on changes in the timing and amount of interest rate, foreign currency exchange rate and equity price movements and our actual exposures and hedges. 68 ITEM 8. Financial Statements and Supplementary Data. TABLE OF CONTENTS Report of Independent Auditors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Statement of Management Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Statement of Earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Statement of Cash Flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Consolidated Statement of Stockholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 71 72 73 74 75 76 Quarterly Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 69 To the Board of Directors and Stockholders of Hewlett-Packard Company Report of Independent Auditors We have audited the accompanying consolidated balance sheets of Hewlett-Packard Company and subsidiaries as of October 31, 2002 and 2001, and the related consolidated statements of earnings, stockholders’ equity and cash flows for each of the three years in the period ended October 31, 2002. Our audits also included the financial statement schedule listed in the Index at Item 14(a)(2). These financial statements and schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements and schedule based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Hewlett-Packard Company and subsidiaries at October 31, 2002 and 2001, and the consolidated results of their operations and their cash flows for each of the three years in the period ended October 31, 2002, in conformity with accounting principles generally accepted in the United States. Also, in our opinion, the related financial statement schedule, when considered in relation to the basic financial statements taken as a whole, presents fairly in all material respects the information set forth therein. As discussed in Note 1 to the consolidated financial statements, in 2002 the Company changed its method of depreciation for assets placed in service after May 1, 2002, and in 2001 the Company changed its method of accounting for revenue recognition. /s/ ERNST & YOUNG LLP San Jose, California November 20, 2002, except for Note 19, as to which the date is December 17, 2002 70 Statement of Management Responsibility HP’s management is responsible for the preparation, integrity and objectivity of the consolidated financial statements and other financial information included in HP’s 2002 Annual Report on Form 10-K. The consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States, and reflect the effects of certain estimates and judgments made by management. HP’s management maintains an effective system of internal control that is designed to provide reasonable assurance that assets are safeguarded and transactions are properly recorded and executed in accordance with management’s authorization. The system is regularly monitored by direct management review and by internal auditors who conduct an extensive program of audits throughout HP. HP selects and trains qualified people who are provided with and expected to adhere to HP’s Standards of Business Conduct. These standards, which set forth the highest principles of business ethics and conduct, are a key element of HP’s control system. HP’s consolidated financial statements as of and for each of the three years in the period ended October 31, 2002 have been audited by Ernst & Young LLP, independent auditors. Their audits were conducted in accordance with auditing standards generally accepted in the United States, and included a review of financial controls and tests of accounting records and procedures as they respectively considered necessary in the circumstances. The Audit Committee of the Board of Directors, which consists of outside directors, meets regularly with management, the internal auditors and the independent auditors to review accounting, reporting, auditing and internal control matters. The Audit Committee has direct and private access to both internal and external auditors. /s/ Carleton S. Fiorina /s/ Robert P. Wayman Carleton S. Fiorina Chairman and Chief Executive Officer Robert P. Wayman Executive Vice President and Chief Financial Officer 71 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Consolidated Statement of Earnings For the following years ended October 31 In millions, except per share amounts Net revenue: 2002 2001 2000 Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $45,955 10,178 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Financing income $38,005 6,819 402 $41,653 6,848 369 Total net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56,588 45,226 48,870 Costs and expenses: Cost of products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cost of services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Financing interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selling, general and administrative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restructuring charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In-process research and development charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acquisition-related charges Amortization of purchased intangible assets and goodwill . . . . . . . . . . . . . . . . . . . . . . . . 34,573 6,817 189 3,312 9,033 1,780 793 701 402 28,863 4,396 236 2,724 6,950 384 35 25 174 30,343 4,470 233 2,627 6,984 102 — — 86 Total costs and expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57,600 43,787 44,845 (Loss) earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interest and other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net (loss) gain on divestitures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net investment (losses) gains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Litigation settlements (1,012) 52 — (106) 14 Total interest and other income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (40) 1,439 171 (53) (455) (400) (737) (Loss) earnings from continuing operations before extraordinary item, cumulative effect of change in accounting principle and taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Benefit from) provision for taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1,052) (129) 702 78 Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net earnings from discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . Cumulative effect of change in accounting principle, net of taxes . . . . . . . . . . . . . . . . . . . . . (923) — 20 — 624 — 56 (272) 4,025 356 203 41 — 600 4,625 1,064 3,561 136 — — Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (903) $ 408 $ 3,697 Basic net (loss) earnings per share: Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.37) $ 0.32 — 0.03 (0.14) Net earnings from discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cumulative effect of change in accounting principle, net of taxes — 0.01 — $ 1.80 0.07 — — Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.36) $ 0.21 $ 1.87 Diluted net (loss) earnings per share: Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.37) $ 0.32 — 0.03 (0.14) Net earnings from discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cumulative effect of change in accounting principle, net of taxes — 0.01 — $ 1.73 0.07 — — Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.36) $ 0.21 $ 1.80 Weighted average shares used to compute net (loss) earnings per share: Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,499 Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,499 1,936 1,974 1,979 2,077 The accompanying notes are an integral part of these consolidated financial statements. 72 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Consolidated Balance Sheet October 31 In millions, except par value Current assets: ASSETS 2002 2001 Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,192 $ 4,197 139 Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts receivable, net of allowance for doubtful accounts of $495 and $275 as 237 of October 31, 2002 and 2001, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . 8,456 4,488 Financing receivables, net of allowance for doubtful accounts of $184 and $68 as of October 31, 2002 and 2001, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,453 5,797 6,940 2,183 5,204 5,094 Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36,075 21,305 Property, plant and equipment, net of accumulated depreciation of $5,612 and $5,411 as of October 31, 2002 and 2001, respectively . . . . . . . . . . . . . . . . . . . . . Long-term financing receivables and other assets . . . . . . . . . . . . . . . . . . . . . . . . . Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchased intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,924 7,760 15,089 4,862 4,397 6,126 667 89 Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70,710 $32,584 LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Notes payable and short-term borrowings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,793 $ 1,722 3,791 Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,477 Employee compensation and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,818 Taxes on earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,867 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred revenue 82 Accrued restructuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,207 Other accrued liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7,012 2,012 1,529 3,260 1,309 7,395 Total current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24,310 6,035 4,103 13,964 3,729 938 Commitments and contingencies Stockholders’ equity: Preferred stock, $0.01 par value (300 shares authorized; none issued) . . . . . . . . . Common stock, $0.01 par value (9,600 shares authorized; 3,044 and 1,939 shares — — issued and outstanding at October 31, 2002 and 2001, respectively) . . . . . . . . . Additional paid-in capital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accumulated other comprehensive (loss) income . . . . . . . . . . . . . . . . . . . . . . . . 30 24,660 11,973 (401) 19 200 13,693 41 Total stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36,262 13,953 Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $70,710 $32,584 The accompanying notes are an integral part of these consolidated financial statements. 73 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Consolidated Statement of Cash Flows For the following years ended October 31 In millions Cash flows from operating activities: 2002 2001 2000 Net (loss) earnings, excluding net earnings from discontinued operations . . . . . . . . . . . . . . . $ (903) $ 408 Adjustments to reconcile net (loss) earnings from continuing operations to net cash provided $ 3,561 by operating activities: Net investment losses (gains) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Losses (gains) from divestitures . . . . . . . . . . . . . . . . . . . . . . . . . . . Gain on early extinguishment of debt, net of taxes Cumulative effect of change in accounting principle, net of taxes . . . . . . . . . . . . . . . . . . Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Provision for doubtful accounts—accounts and financing receivables . . . . . . . . . . . . . . . . Provision for inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restructuring charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acquisition-related charges, including in-process research and development . . . . . . . . . . . . Tax benefit from employee stock plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred taxes on earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changes in assets and liabilities: Accounts and financing receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Taxes on earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other assets and liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other, net 106 — (20) — 2,119 299 359 1,780 1,494 21 (351) 899 765 395 (368) (1,289) 138 455 53 (56) 272 1,369 438 539 384 60 16 (970) 566 557 (1,249) (195) (70) (4) (41) (203) — — 1,241 182 203 102 — 495 (689) (1,384) (1,048) 1,544 175 (379) (49) Net cash provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5,444 2,573 3,710 Cash flows from investing activities: Investment in property, plant and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Proceeds from sale of property, plant and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchases of investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Maturities and sales of investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash acquired through business acquisitions, net of acquisition costs . . . . . . . . . . . . . . . . . . Net proceeds from divestitures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dissolution of an equity investee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other, net (1,710) 362 (351) 381 3,557 — 879 — (1,527) 435 (434) 742 106 117 — — (1,737) 415 (1,376) 1,004 — 448 — (130) Net cash provided by (used in) investing activities . . . . . . . . . . . . . . . . . . . . . . . . . 3,118 (561) (1,376) Cash flows from financing activities: (Decrease) increase in notes payable and short-term borrowings . . . . . . . . . . . . . . . . . . . . Issuance of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Payment of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Repurchase of zero-coupon subordinated convertible notes Issuance of common stock under employee stock plans . . . . . . . . . . . . . . . . . . . . . . . . . . Repurchase of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (2,402) 2,529 (472) (127) 377 (671) (801) 303 904 (290) (640) 354 (1,240) (621) (1,297) 1,936 (474) — 748 (5,570) (638) Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1,567) (1,230) (5,295) Net cash provided by discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — — 965 Increase (decrease) in cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash and cash equivalents at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,995 4,197 782 3,415 (1,996) 5,411 Cash and cash equivalents at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,192 $ 4,197 $ 3,415 The accompanying notes are an integral part of these consolidated financial statements. 74 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Consolidated Statement of Stockholders’ Equity In millions, except number of shares in thousands Common Stock Additional Accumulated Other Number of Shares Paid-in Retained Comprehensive Par Value Capital Earnings Income Total Balance October 31, 1999 . . . . . . . . . . . . . . . . . . . . 2,009,138 — — Net earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net unrealized gain on available-for-sale securities $20 — — $ — — — $18,275 3,697 — $ — — 93 Comprehensive income . . . . . . . . . . . . . . . . . . . . Issuance of common stock in connection with employee stock plans and other . . . . . . . . . . . . . Repurchase of common stock . . . . . . . . . . . . . . . . Tax benefit from employee stock plans . . . . . . . . . . Initial public offering and spin-off of Agilent Technologies . . . . . . . . . . . . . . . . . . . . . . . . . Dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35,152 (96,978) — — — Balance October 31, 2000 . . . . . . . . . . . . . . . . . . . . 1,947,312 — — — Net earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . Net unrealized loss on available-for-sale securities . . . . . . Net unrealized gain on derivative instruments Comprehensive income . . . . . . . . . . . . . . . . . . . . Issuance of common stock in connection with business combinations . . . . . . . . . . . . . . . . . . . . . . . . . 19,871 Issuance of common stock in connection with employee stock plans and other . . . . . . . . . . . . . Repurchase of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . Tax benefit from employee stock plans Dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16,681 (45,036) — — Balance October 31, 2001 . . . . . . . . . . . . . . . . . . . . 1,938,828 — — — — — Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net unrealized loss on available-for-sale securities . . Net unrealized loss on derivative instruments . . . . . Additional minimum pension liability . . . . . . . . . . Cumulative translation adjustment . . . . . . . . . . . . Comprehensive loss . . . . . . . . . . . . . . . . . . . . . . Issuance of common stock in connection with business combinations . . . . . . . . . . . . . . . . . . . . . . . . . 1,114,673 Issuance of common stock in connection with employee stock plans and other . . . . . . . . . . . . . Repurchase of common stock . . . . . . . . . . . . . . . . Tax benefit from employee stock plans . . . . . . . . . . Dividends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29,855 (39,623) — — — (1) — — — 19 — — — — — — — — 19 — — — — — 11 — — — — 741 (2,571) 495 1,335 — — — — — — (2,998) — (4,239) (638) 14,097 408 — — 840 — 393 (1,049) 16 — 200 — — — — — — (191) — (621) 13,693 (903) — — — — 24,706 — 388 (655) 21 — — (16) — (801) — — — — — 93 — (74) 22 — — — — — 41 — (9) (61) (379) 7 — — — — — $18,295 3,697 93 3,790 741 (5,570) 495 (2,904) (638) 14,209 408 (74) 22 356 840 393 (1,240) 16 (621) 13,953 (903) (9) (61) (379) 7 (1,345) 24,717 388 (671) 21 (801) Balance October 31, 2002 . . . . . . . . . . . . . . . . . . . . 3,043,733 $30 $24,660 $11,973 $(401) $36,262 The accompanying notes are an integral part of these consolidated financial statements. 75 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements Note 1: Summary of Significant Accounting Policies Acquisition of Compaq On May 3, 2002, Hewlett-Packard Company (‘‘HP’’) acquired all of the outstanding stock of Compaq Computer Corporation (‘‘Compaq’’), a leading global provider of information technology products, services and solutions for enterprise customers. Accordingly, HP has included the results of Compaq from May 3, 2002, the acquisition date, in its consolidated results of operations. See Note 3 for further discussion of HP acquisition activities. Principles of Consolidation The consolidated financial statements include the accounts of HP and its wholly-owned and controlled majority-owned subsidiaries. All significant intercompany accounts and transactions have been eliminated. Use of Estimates The preparation of financial statements in accordance with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in HP’s financial statements and accompanying notes. Actual results could differ from those estimates. Revenue Recognition General HP adopted Securities and Exchange Commission Staff Accounting Bulletin No. 101 (‘‘SAB 101’’), ‘‘Revenue Recognition in Financial Statements’’ in the fourth quarter of fiscal 2001, retroactive to November 1, 2000. Accordingly, HP restated its consolidated results of operations for the first three quarters of fiscal 2001, including a cumulative effect of change in accounting principle of $272 million, net of related taxes of $108 million, which was recorded as a reduction of net income as of the beginning of the first quarter of fiscal 2001. Revenue is recognized when persuasive evidence of an arrangement exists, delivery occurs or services are rendered, the sales price is fixed or determinable and collectibility is reasonably assured. The following policies apply to HP’s major categories of revenue transactions. Products Product is considered delivered, and revenue is recognized when title and risk of loss have been transferred to the customer. Under the terms and conditions of the sale, this may occur either at the time of shipment or when product is delivered to the customer. Pre-acquisition Compaq businesses generally recognize revenue upon shipment, while pre-acquisition HP businesses generally recognize revenue when the product is delivered. HP is currently conforming the terms and conditions of its sales contracts to recognize revenue generally when the product is delivered. Revenue is deferred when undelivered products or services are essential to the functionality of delivered products, customer acceptance is uncertain, significant obligations remain, or the fair value of undelivered elements is unknown. Revenue is reduced for estimated customer returns, price protection, rebates and other offerings that occur under sales programs established by HP directly or with HP’s distributors and resellers. The estimated cost of post-sale obligations, including basic product warranties, is accrued based on historical experience at the time revenue is recognized. 76 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 1: Summary of Significant Accounting Policies (Continued) Product revenue consists mainly of revenue from the Imaging and Printing, Personal Systems and Enterprise Systems businesses, excluding the revenue generated from service-related solutions in these businesses, which is included in services revenue as discussed below. Product revenue also includes revenue from sales of hardware products after the expiration of their lease terms and the rental revenue from operating leases. Services Revenue from long-term fixed-price service contracts such as support or maintenance contracts, including extended warranty and outsourcing contracts, is recognized ratably over the contractual period. Revenue for time and material contracts is recognized as services are rendered. Revenue from long-term, fixed-price production contracts, such as consulting arrangements, is recognized over the contractual period on a percentage-of-completion basis. Amounts invoiced to customers in excess of revenue recognized are recorded as deferred revenue until the revenue recognition criteria are met. Revenue in excess of amounts invoiced on long-term, fixed-price contracts is recorded as unbilled receivables and is included in trade accounts receivable. Losses on fixed-price contracts are recognized in the period that the loss becomes evident. Services revenue consists mainly of revenue from the Services and Financing businesses, excluding revenue generated from sales of hardware products after the expiration of their lease terms, which is included in product revenue as discussed above. In addition, services revenue also includes revenue generated from service-related solutions in the Imaging and Printing, Personal Systems and Enterprise Systems businesses. Software Revenue from software consists of software licensing and post-contract customer support. Software revenue is allocated to the license and support elements using vendor specific objective evidence of fair value (‘‘VSOE’’) or, in the absence of VSOE, the residual method. VSOE is generally determined based on the price charged when the element is sold separately. In the absence of VSOE of a delivered element, revenue is allocated first to the fair value of the undelivered elements and the residual revenue to the delivered elements. Revenue allocated to software licenses is recognized when the following four basic criteria are met: persuasive evidence of an arrangement exists, delivery has occurred, the price is fixed or determinable, and collectibility is probable. Revenue allocated to post-contract support is recognized ratably over the term of the support contract, assuming the four basic criteria are met. Financing Revenue from the sale of equipment under sales-type leases and direct-financing leases is recognized as product revenue at the inception of the lease. Associated financing interest income is earned on an accrual basis under an effective interest method. Revenue from operating leases is recognized as the rental payments become due. Revenue Arrangements that Include Multiple Elements Revenue for transactions that include multiple elements such as hardware, software, consulting, training, and support agreements is allocated to each element based on its relative fair value and recognized for each element when the revenue recognition criteria have been met for such element. Fair value is generally determined based on the price charged when the element is sold separately. In 77 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 1: Summary of Significant Accounting Policies (Continued) the absence of fair value of a delivered element, revenue is allocated first to the fair value of the undelivered elements and the residual revenue to the delivered elements. HP recognizes revenue for delivered elements only when the following criteria are satisfied: undelivered elements are not essential to the functionality of delivered elements, uncertainties regarding customer acceptance are resolved, and the fair value for all undelivered elements is known. Shipping and Handling Costs related to shipping and handling are included in cost of sales for all periods presented. Advertising Advertising costs are expensed as incurred and amounted to $1.4 billion in fiscal 2002, $1.1 billion in fiscal 2001 and $1.1 billion in fiscal 2000. Taxes on Earnings Deferred tax assets and liabilities are recognized for the expected tax consequences of temporary differences between the tax bases of assets and liabilities and their reported amounts using enacted tax rates in effect for the year the differences are expected to reverse. HP records a valuation allowance to reduce the deferred tax assets to the amount that is more likely than not to be realized. Cash and Cash Equivalents HP classifies investments as cash equivalents if the original maturity of an investment is three months or less from the purchase date. Inventory Inventory is valued at the lower of cost or market, with cost computed on a first-in, first-out basis. Property, Plant and Equipment Property, plant and equipment is stated at cost less accumulated depreciation. Additions, improvements and major renewals are capitalized. Maintenance, repairs and minor renewals are expensed as incurred. Depreciation is provided using the straight-line or accelerated methods over the estimated useful lives of the assets. Estimated useful lives are 15 to 40 years for buildings and improvements and 3 to 10 years for machinery and equipment. Leasehold improvements are depreciated over the life of the lease or the asset, whichever is shorter. Leased equipment is depreciated over the initial term of the lease to the equipment’s estimated residual value. Effective May 1, 2002, HP adopted the straight-line method of depreciation for all property, plant and equipment placed into service beginning May 1, 2002. Property, plant and equipment placed into service prior to May 1, 2002 continues to be depreciated using accelerated methods for buildings, improvements, machinery and equipment and the straight-line method for leasehold improvements and leased equipment. HP believes this change allocates the costs of new property more appropriately in its financial results by better allocating costs of new property over the useful lives of these assets. In addition, the new method more closely conforms to the prevalent practices in the industries in which 78 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 1: Summary of Significant Accounting Policies (Continued) HP operates. The effect of this change was not material to HP’s earnings or financial position for the year ended October 31, 2002. Goodwill and Purchased Intangible Assets Goodwill related to acquisitions prior to July 1, 2001 and purchased intangible assets with finite lives are amortized using the straight-line method over the estimated economic lives of the assets, ranging from two to ten years. Goodwill and purchased intangible assets determined to have indefinite useful lives related to acquisitions after June 30, 2001 are not amortized. See ‘‘Recent Pronouncements’’ below for a discussion of the expected effect of adopting Statement of Financial Accounting Standards (‘‘SFAS’’) No. 142, ‘‘Goodwill and Other Intangible Assets,’’ on goodwill and purchased intangible assets. Impairment of Long-Lived Assets Long-lived assets, such as property, plant and equipment, goodwill and purchased intangible assets, are evaluated for impairment whenever events or changes in circumstances indicate the carrying value of an asset may not be recoverable. An impairment loss is recognized when estimated undiscounted future cash flows expected to result from the use of the asset plus net proceeds expected from disposition of the asset (if any) are less than the carrying value of the asset. When an impairment is identified, the carrying amount of the asset is reduced to its estimated fair value. Effective November 1, 2002, in conjunction with the implementation of SFAS No. 142, all goodwill, including goodwill related to acquisitions prior to July 1, 2001, will no longer be amortized and potential impairment of goodwill and purchased intangible assets with indefinite useful lives will be evaluated using the specific guidance provided by SFAS No. 142. This impairment analysis will be performed at least annually. Also effective November 1, 2002, potential impairment of long-lived assets other than goodwill and purchased intangible assets with indefinite useful lives will be evaluated using the guidance provided by SFAS No. 144, ‘‘Accounting for the Impairment or Disposal of Long-Lived Assets.’’ The guidance provided by SFAS No. 144 is substantially the same as HP’s current policy. See ‘‘Recent Pronouncements’’ below for a discussion of the expected effect of HP’s adoption of SFAS No. 144. Capitalized Software HP capitalizes certain internal and external costs incurred to acquire or create internal use software, principally related to software coding, designing system interfaces, and installation and testing of the software. Capitalized costs are amortized over three years. Derivative Financial Instruments HP enters into derivative financial instrument contracts to hedge certain foreign exchange and interest rate exposures. On November 1, 2000, HP adopted SFAS No. 133, ‘‘Accounting for Derivative Instruments and Hedging Activities.’’ The cumulative effect of adopting SFAS No. 133 was not material to HP’s consolidated financial statements. See Note 8 to the Consolidated Financial Statements for a full description of HP’s hedging activities and related accounting policies. 79 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 1: Summary of Significant Accounting Policies (Continued) Investments HP’s investments principally consist of time deposits, municipal securities, repurchase agreements and other debt securities, as well as equity securities of public and privately-held companies. Investments with maturities of less than one year are classified as short-term investments. Debt securities that HP has the ability and intent to hold until maturity are accounted for as held-to-maturity securities and are carried at amortized cost. The remainder of HP’s debt securities and its equity investments in public companies are classified as available-for-sale securities and carried at fair value. For the majority of available-for-sale securities, unrealized gains and losses, net of taxes, are recorded in accumulated other comprehensive income. The remainder of available-for-sale securities are hedged and changes in fair value of these securities are recognized in earnings and offset by gains or losses on the related derivative instruments. Equity investments in privately-held companies are generally carried at cost. Equity investments in companies over which HP has the ability to exercise significant influence, but does not hold a controlling interest, are accounted for under the equity method and HP’s proportionate share of income or losses is recorded in interest and other, net. Concentrations of Credit Risk Financial instruments that potentially subject HP to significant concentrations of credit risk consist principally of cash, investments, accounts receivable, financing receivables, derivatives and certain other financial instruments. HP maintains cash and cash equivalents, short- and long-term investments, derivatives and certain other financial instruments with various financial institutions. These financial institutions are located in many different geographical regions, and HP policy is designed to limit exposure with any one institution. As part of its cash and risk management processes, HP performs periodic evaluations of the relative credit standing of the financial institutions. HP has not sustained material credit losses from instruments held at financial institutions. HP sells a significant portion of its products through third-party distributors and resellers and, as a result, maintains individually significant receivable balances with these parties. If the financial condition or operations of these distributors and resellers deteriorate substantially, HP’s operating results could be adversely affected. The ten largest distributor and reseller receivable balances collectively represented 22% of total accounts receivable at October 31, 2002 and 28% at October 31, 2001. Credit risk with respect to other accounts receivable and financing receivables is generally diversified due to the large number of entities comprising HP’s customer base and their dispersion across many different industries and geographical regions. HP performs ongoing credit evaluations of the financial condition of its third-party distributors, resellers and other customers and requires collateral, such as letters of credit and bank guarantees, in certain circumstances. HP generally has experienced longer accounts receivable cycles in its emerging markets, in particular Asia-Pacific and Latin America, when compared to its United States and European markets. In the event that accounts receivable cycles in these developing markets significantly deteriorate or one or more of HP’s larger resellers in these regions fail, HP’s operating results could be adversely affected. HP frequently utilizes forward exchange contracts to protect itself from the effects of foreign currency. In the event of a failure to honor one of these foreign currency forward exchange contracts 80 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 1: Summary of Significant Accounting Policies (Continued) by one of the banks with which HP has contracted, management believes any loss, which could be material, would be limited to the exchange rate differential from the time the contract was made until the time it was consummated. Foreign Currency Translation HP uses the U.S. dollar predominately as its functional currency. Foreign currency assets and liabilities are remeasured into U.S. dollars at end-of-period exchange rates, except for inventory, property, plant and equipment, other assets and deferred revenue, which are remeasured at historical exchange rates. Revenue and expenses are remeasured at average exchange rates in effect during each period, except for those expenses related to the previously noted balance sheet amounts, which are remeasured at historical exchange rates. Gains or losses from foreign currency remeasurement are included in net earnings. Certain foreign subsidiaries designate the local currency as their functional currency and related cumulative translation adjustments are included as a component of accumulated other comprehensive income. Comprehensive Income Comprehensive income includes net earnings as well as additional other comprehensive income. HP’s other comprehensive income consists of unrealized gains and losses on available-for-sale securities, unrealized gains and losses on derivative instruments, minimum pension liability and cumulative translation adjustments, all recorded net of tax. Reclassifications Certain reclassifications have been made to prior year balances in order to conform to the current year presentation. The most significant reclassifications include amortization of purchased intangible assets and goodwill, which was included in cost of sales and selling, general and administration expense in the prior fiscal years, but has been reclassified to a separate line item in the accompanying Consolidated Statement of Earnings; acquisition-related charges, which were included in selling, general and administrative expenses in prior fiscal years but have been reclassified to a separate line item in the accompanying Consolidated Statement of Earnings; and the net assets related to goodwill and purchased intangible assets, which have been reflected in separate lines in the accompanying Consolidated Balance Sheet. Recent Pronouncements In July 2001, the Financial Accounting Standards Board (‘‘FASB’’) issued SFAS No. 141, ‘‘Business Combinations’’ and SFAS No. 142, ‘‘Goodwill and Other Intangible Assets.’’ SFAS No. 141 requires that all business combinations be accounted for by the purchase method of accounting and changes the criteria for recognition of intangible assets acquired in a business combination. The provisions of SFAS No. 141 apply to all business combinations initiated after June 30, 2001. SFAS No. 142 requires that goodwill and intangible assets with indefinite useful lives no longer be amortized; however, these assets must be reviewed at least annually for impairment. Intangible assets with finite useful lives will continue to be amortized over their respective useful lives. The standard also establishes specific guidance for testing for impairment of goodwill and intangible assets with indefinite useful lives. The non-amortization provisions of SFAS No. 142 were effective immediately for goodwill and intangible 81 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 1: Summary of Significant Accounting Policies (Continued) assets acquired after June 30, 2001. HP adopted the remaining provisions of SFAS No. 142 effective November 1, 2002. The adoption of SFAS No. 142 will not have a material impact on HP’s amortization of goodwill and intangible assets as the majority of HP’s goodwill and intangible assets affected by the adoption of SFAS No. 142 were written off in the restructuring charge recorded in the third quarter of fiscal 2002. Upon adoption of SFAS No. 142, HP is required to perform a transitional impairment test for all recorded goodwill within six months and, if necessary, determine the amount of an impairment loss by October 31, 2003. Management is currently in the process of evaluating the effect, if any, of the required impairment testing on HP’s recorded goodwill. In addition, HP is required to perform a transitional impairment test for intangible assets with indefinite lives within three months after adoption. HP is in the process of completing an impairment test of its intangible asset with an indefinite life, the Compaq trade name, and does not expect to record an impairment charge in the first quarter of fiscal 2003. In October 2001, the FASB issued SFAS No. 144, ‘‘Accounting for the Impairment or Disposal of Long-Lived Assets.’’ SFAS No. 144 amends existing accounting guidance on asset impairment and provides a single accounting model for long-lived assets to be disposed of. Among other provisions, the new rules change the criteria for classifying an asset as held-for-sale. The standard also broadens the scope of businesses to be disposed of that qualify for reporting as discontinued operations, and changes the timing of recognizing losses on such operations. HP adopted SFAS No. 144 effective November 1, 2002 and does not expect the adoption to have a material effect on its results of operations or financial condition. In April 2002, the FASB issued SFAS No. 145, ‘‘Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections.’’ Among other provisions, SFAS No. 145 rescinds SFAS No. 4, ‘‘Reporting Gains and Losses from Extinguishment of Debt.’’ Accordingly, gains or losses from extinguishment of debt shall not be reported as extraordinary items unless the extinguishment qualifies as an extraordinary item under the criteria of Accounting Principles Board (‘‘APB’’) Opinion No. 30, ‘‘Reporting the Results of Operations—Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions.’’ Gains or losses from extinguishment of debt that do not meet the criteria of APB No. 30 should be reclassified to income from continuing operations in all prior periods presented. HP adopted SFAS No. 145 effective November 1, 2002 and will reclassify gains on early extinguishment of debt and related taxes previously recorded as an extraordinary item to interest and other, net and provision for taxes, respectively. In June 2002, the FASB issued SFAS No. 146, ‘‘Accounting for Costs Associated with Exit or Disposal Activities.’’ SFAS No. 146 provides guidance related to accounting for costs associated with disposal activities covered by SFAS No. 144 or with exit or restructuring activities previously covered by Emerging Issues Task Force (‘‘EITF’’) Issue No. 94-3, ‘‘Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity (including Certain Costs Incurred in a Restructuring).’’ SFAS No. 146 supercedes EITF Issue No. 94-3 in its entirety. SFAS No. 146 requires that costs related to exiting an activity or to a restructuring not be recognized until the liability is incurred. SFAS No. 146 will be applied prospectively to exit or disposal activities that are initiated after December 31, 2002. In November 2002, the FASB issued FASB Interpretation No. 45 (‘‘FIN 45’’), ‘‘Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of 82 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 1: Summary of Significant Accounting Policies (Continued) Indebtedness of Others.’’ FIN 45 requires that a liability be recorded in the guarantor’s balance sheet upon issuance of a guarantee. In addition, FIN 45 requires disclosures about the guarantees that an entity has issued, including a rollforward of the entity’s product warranty liabilities. HP will apply the recognition provisions of FIN 45 prospectively to guarantees issued after December 31, 2002. The disclosure provisions of FIN 45 are effective for financial statements for the first quarter of HP’s fiscal year 2003. HP is currently in the process of evaluating the potential impact that the adoption of FIN 45 will have on its consolidated financial position and results of operations. In November 2002, the EITF reached a consensus on Issue No. 00-21, ‘‘Revenue Arrangements with Multiple Deliverables.’’ EITF Issue No. 00-21 provides guidance on how to account for arrangements that involve the delivery or performance of multiple products, services and/or rights to use assets. The provisions of EITF Issue No. 00-21 will apply to revenue arrangements entered into in fiscal periods beginning after June 15, 2003. HP is currently evaluating the effect that the adoption of EITF Issue No. 00-21 will have on its results of operations and financial condition. In December 2002, the FASB issued SFAS No. 148, ‘‘Accounting for Stock-Based Compensation, Transition and Disclosure.’’ SFAS No. 148 provides alternative methods of transition for a voluntary change to the fair value based method of accounting for stock-based employee compensation. SFAS No. 148 also requires that disclosures of the pro forma effect of using the fair value method of accounting for stock-based employee compensation be displayed more prominently and in a tabular format. Additionally, SFAS No. 148 requires disclosure of the pro forma effect in interim financial statements. The transition and annual disclosure requirements of SFAS No. 148 are effective for HP’s fiscal year 2003. The interim disclosure requirements are effective for the second quarter of HP’s fiscal year 2003. HP does not expect SFAS No. 148 to have a material effect on its results of operations or financial condition. In January 2003, the FASB issued FASB Interpretation No. 46 (‘‘FIN 46’’), ‘‘Consolidation of Variable Interest Entities, an Interpretation of ARB No. 51.’’ FIN 46 requires certain variable interest entities to be consolidated by the primary beneficiary of the entity if the equity investors in the entity do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. FIN 46 is effective for all new variable interest entities created or acquired after January 31, 2003. For variable interest entities created or acquired prior to February 1, 2003, the provisions of FIN 46 must be applied for the first interim or annual period beginning after June 15, 2003. HP is currently evaluating the effect that the adoption of FIN 46 will have on its results of operations and financial condition. Note 2: Net (Loss) Earnings Per Share HP’s basic (loss) earnings per share (‘‘EPS’’) is calculated based on net (loss) earnings and the weighted-average number of shares outstanding during the reporting period. Diluted EPS includes the effect from potential issuance of common stock, such as stock issuable pursuant to the exercise of stock options and the conversion of debt, if dilutive. 83 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 2: Net (Loss) Earnings Per Share (Continued) The reconciliation of the numerators and denominators of the basic and diluted EPS calculations was as follows for the years ended October 31, 2002, 2001 and 2000: In millions, except per share data Numerator: 2002 2001 2000 Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . . $ (923) $ 624 $3,561 Adjustment for interest expense on zero-coupon subordinated convertible notes, net of income tax effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — 16 31 Net (loss) earnings from continuing operations before extraordinary item 3,592 and cumulative effect of change in accounting principle, adjusted . . . . . . 136 Net earnings from discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . — Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . — Cumulative effect of change in accounting principle, net of taxes . . . . . . . . Net (loss) earnings, adjusted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (903) $ 424 $3,728 (923) — 20 — 640 — 56 (272) Denominator: Weighted-average shares used to compute basic EPS . . . . . . . . . . . . . . . . . 2,499 1,936 Effect of dilutive securities: 20 Dilutive options and other stock-based awards . . . . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . . . . . . Zero-coupon subordinated convertible notes Dilutive potential common shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Weighted-average shares used to compute diluted EPS . . . . . . . . . . . . . . . . 2,499 1,974 — — — 1,979 72 26 98 2,077 Basic net (loss) earnings per share: Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . . $(0.37) $0.32 $ 1.80 0.07 Net earnings from discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . — Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . — Cumulative effect of change in accounting principle, net of taxes . . . . . . . . Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(0.36) $0.21 $ 1.87 — 0.03 (0.14) — 0.01 — Diluted net (loss) earnings per share: Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . . $(0.37) $0.32 $ 1.73 0.07 Net earnings from discontinued operations . . . . . . . . . . . . . . . . . . . . . . . . — Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . — Cumulative effect of change in accounting principle, net of taxes . . . . . . . . Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(0.36) $0.21 $ 1.80 — 0.03 (0.14) — 0.01 — In fiscal 2002, 2001 and 2000, options to purchase 381,666,000, 147,583,000 and 37,666,000 shares of HP stock were excluded from the calculation of diluted net earnings per share because the exercise price of these options was greater than the average market price of the common shares for the respective fiscal years, and therefore the effect would have been antidilutive. Additionally, in fiscal 2002, diluted loss per share included only weighted-average shares outstanding as the inclusion of 18,282,000 additional potential common stock equivalents would have been antidilutive since HP incurred a net loss for the period. 84 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 3: Acquisitions and Divestitures In accordance with SFAS No. 141, HP allocates the purchase price of its acquisitions to the tangible assets, liabilities and intangible assets acquired, including in-process research and development (‘‘IPR&D’’), based on their estimated fair values. The excess purchase price over those fair values is recorded as goodwill. The fair value assigned to intangible assets acquired is based on valuations prepared by independent third party appraisal firms using estimates and assumptions provided by management. The goodwill recorded as a result of these acquisitions is not expected to be deductible for tax purposes. The assignment of goodwill to reporting units for these acquisitions has not yet been completed. In accordance with SFAS No. 142, goodwill and purchased intangible assets with indefinite useful lives acquired after June 30, 2001 are not amortized but will be reviewed at least annually for impairment. Purchased intangible assets with finite lives are amortized on a straight-line basis over their respective useful lives. Compaq On May 3, 2002, HP acquired all of the outstanding stock of Compaq, a leading global provider of information technology products, services and solutions for enterprise customers, in exchange for 0.6325 shares of HP common stock for each outstanding share of Compaq common stock and the assumption of options to purchase Compaq common stock based on the same ratio. In addition, HP assumed certain Compaq stock plans. The acquisition of Compaq is intended to enhance HP’s combined competitive position in key industries, while strengthening its sales force and relationships with strategic customer bases. The acquisition is intended to enable HP to focus on strategic product and customer bases, achieve significant cost synergies and economies of scale and improve results of its combined Enterprise Systems, Personal Systems and Services businesses. Furthermore, these intended cost savings offer strategic benefits by potentially reducing HP’s cost structure in competitive businesses such as personal computers (‘‘PCs’’). The exchange ratio in the acquisition was derived from estimates of future revenue and earnings of the combined company assuming completion of the acquisition, and by measuring the relative contributions of each of HP and Compaq to achieving these forecasted results, in addition to measuring the relative ownership of the combined company implied by their contributions. This transaction resulted in the issuance of approximately 1.1 billion shares of HP common stock with a fair value of approximately $22.7 billion, the assumption of options to purchase approximately 200 million shares of HP common stock with a Black-Scholes fair value of approximately $1.4 billion and estimated direct transaction costs of $79 million. The fair value of HP common stock was derived using an average market price per share of HP common stock of $20.92, which was based on an average of the closing prices for a range of trading days (August 30, August 31, September 4, and September 5, 2001) around the announcement date (September 3, 2001) of the acquisition. 85 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 3: Acquisitions and Divestitures (Continued) Based on the independent valuation prepared using estimates and assumptions provided by management, the total purchase price of approximately $24.2 billion has been allocated as follows: In millions Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 3,615 4,305 Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,241 Financing receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,661 Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,475 Current deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,146 Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,998 Property, plant and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,914 Long-term financing receivables and other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Amortizable intangible assets: Customer contracts and lists, distribution agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . Developed and core technology, patents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intangible asset with an indefinite life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Short-and long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued restructuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . In-process research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,942 1,501 74 1,422 14,450 (2,804) (2,704) (960) (5,933) (1,908) 735 Total purchase price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $24,170 Amortizable intangible assets Of the total purchase price, approximately $3.5 billion was allocated to amortizable intangible assets including customer contracts and developed and core technology. Customer contracts represent existing contracts that relate primarily to underlying customer relationships pertaining to the services provided by Compaq Global Services, including contractual customer service relationships, contractual managed services client relationships and contractual systems integration consulting client relationships. Customer lists and distribution agreements represent Compaq’s relationships within the installed bases of Enterprise Systems and Personal Systems and agreements with Enterprise Systems’ value-added resellers. HP is amortizing the fair value of these assets on a straight-line basis over a weighted average estimated useful life of approximately 9 years. Developed technology, which consists of products that have reached technological feasibility, includes products in most of Compaq’s product lines, principally the Compaq Himalaya, Proliant, Enterprise Storage Array and AlphaServer products. Core technology and patents represent a combination of Compaq processes, patents and trade secrets developed through years of experience in design and development relating to clustering, fault tolerant systems, proprietary Alpha processor architecture and storage area networks. Compaq’s technology and products are designed for hardware, software, solutions, fault tolerant business critical solutions, communication products, and desktop and portable personal computers. HP intends to leverage this proprietary knowledge to develop new technology and improved products and manufacturing processes. HP is amortizing the developed and 86 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 3: Acquisitions and Divestitures (Continued) core technology and patents on a straight-line basis over a weighted average estimated useful life of approximately 6 years. Intangible asset with an indefinite life The estimated fair value of the intangible asset with an indefinite life was $1.4 billion, consisting of the estimated fair value allocated to the Compaq trade name. This intangible asset will not be amortized because it has an indefinite remaining useful life based on many factors and considerations, including the length of time that the Compaq name has been in use, the Compaq brand awareness and market position and the plans for continued use of the Compaq brand within a portion of HP’s overall product portfolio. In-process research & development Of the total purchase price, $735 million was allocated to IPR&D and was expensed in the third quarter of fiscal 2002. Projects that qualify as IPR&D represent those that have not yet reached technological feasibility and for which no future alternative uses existed. Technological feasibility is defined as being equivalent to a beta-phase working prototype in which there is no remaining risk relating to the development. The value assigned to IPR&D was determined by considering the importance of each project to the overall development plan, estimating costs to develop the purchased IPR&D into commercially viable products, estimating the resulting net cash flows from the projects when completed and discounting the net cash flows to their present value. The revenue estimates used to value the purchased IPR&D were based on estimates of the relevant market sizes and growth factors, expected trends in technology and the nature and expected timing of new product introductions by Compaq and its competitors. The rates utilized to discount the net cash flows to their present values were based on Compaq’s weighted average cost of capital. The weighted average cost of capital was adjusted to reflect the difficulties and uncertainties in completing each project and thereby achieving technological feasibility, the percentage-of-completion of each project, anticipated market acceptance and penetration, market growth rates and risks related to the impact of potential changes in future target markets. Based on these factors, discount rates that range from 25% - 42% were deemed appropriate for valuing the IPR&D. The estimates used in valuing IPR&D were based upon assumptions believed to be reasonable but which are inherently uncertain and unpredictable, and, as a result, actual results may differ from estimates. Deferred compensation In accordance with the terms of Compaq’s equity-based plans, all of Compaq’s outstanding options that were granted prior to September 1, 2001 vested upon Compaq shareowner approval of the acquisition. The intrinsic value of unvested Compaq options of approximately $70 million as of May 3, 2002, which relates to options granted subsequent to August 31, 2001, has been allocated to deferred compensation in the purchase price allocation. The deferred compensation is amortized over the remaining vesting period of the options, which was approximately 3.5 years at May 3, 2002. Options assumed in conjunction with the acquisition had exercise prices ranging from $2.63 - $75.31, with a weighted average exercise price of $33.29 and a weighted average remaining contractual life of 7.1 years. Approximately 165 million of the approximately 200 million options assumed are fully vested. 87 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 3: Acquisitions and Divestitures (Continued) Pro forma results The following unaudited pro forma financial information presents the combined results of operations of HP and Compaq as if the acquisition had occurred as of the beginning of the periods presented. Due to different historical fiscal period-ends for HP and Compaq, the results for the year ended October 31, 2002 combine the results of HP for the year ended October 31, 2002 and the results of Compaq for the six months ended March 31, 2002 and for the period May 3, 2002 (the acquisition date) to October 31, 2002. The results for the year ended October 31, 2001 combine the historical results of HP for the year ended October 31, 2001 and the historical results of Compaq for the twelve months ended September 30, 2001. Adjustments of $162 million for the year ended October 31, 2002 and $340 million for the year ended October 31, 2001 have been made to the combined results of operations, reflecting amortization of purchased intangible assets, net of tax, as if the acquisition had occurred at the beginning of the periods presented. The unaudited pro forma financial information is not intended to represent or be indicative of the consolidated results of operations or financial condition of HP that would have been reported had the acquisition been completed as of the dates presented, and should not be taken as representative of the future consolidated results of operations or financial condition of HP. Pro forma results were as follows for the fiscal years ended October 31, 2002 and 2001: In millions, except per share data 2002 2001 Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $72,346 $81,105 Loss before extraordinary item and cumulative effect of change in accounting principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic and diluted net loss per share: Loss before extraordinary item and cumulative effect of change in accounting (948) (928) (1,045) (1,481) principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.31) $ (0.35) Net loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.30) $ (0.49) The unaudited pro forma financial information above includes the following material, non-recurring charges: acquisition-related inventory writedowns of $147 million in fiscal 2002; litigation- related asset writedowns of $98 million in fiscal 2001; restructuring charges of $1.8 billion in fiscal 2002 and $1.0 billion in fiscal 2001; IPR&D charges of $793 million in fiscal 2002 and $35 million in fiscal 2001; acquisition-related charges of $772 million in fiscal 2002 and $33 million in fiscal 2001; net investment losses of $100 million in fiscal 2002 and $2.6 billion in fiscal 2001; net divestiture losses of $53 million fiscal 2001; and litigation settlements of a $14 million gain in fiscal 2002 and a $400 million loss in fiscal 2001. Indigo On March 22, 2002, HP acquired substantially all of the outstanding stock of Indigo N.V. (‘‘Indigo’’) not previously owned by HP in exchange for HP common stock and non-transferable contingent value rights (‘‘CVRs’’) and the assumption of options to purchase Indigo common stock. This acquisition is intended to strengthen HP’s printer offerings by adding high performance digital color printing systems. The total consideration for Indigo was $719 million, which included the fair value of HP common stock issued and Indigo options assumed, as well as direct transaction costs and the cost of an equity investment made by HP in Indigo in October 2000. Approximately 32 million 88 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 3: Acquisitions and Divestitures (Continued) shares of HP common stock and approximately 53 million CVRs were issued in connection with this transaction. HP recorded approximately $499 million of goodwill and $153 million of amortizable purchased intangible assets in conjunction with the acquisition and the previous equity investment. The purchased intangible assets are being amortized over their estimated useful lives, which range from five to eight years. In addition, HP recorded a pre-tax charge of approximately $58 million for IPR&D at the time of acquisition in the second quarter of fiscal 2002 because technological feasibility had not been established and no future alternative uses existed. The CVRs issued in conjunction with this acquisition entitle each holder to a one-time contingent cash payment of up to $4.50 per CVR, based on the achievement of certain cumulative revenue results over a three-year period. The liability related to the CVRs will be recorded as additional goodwill as payout thresholds are achieved. The future cash pay-out, if any, of the CVRs will be payable after a three-year period commencing on April 1, 2002. Bluestone and StorageApps In January 2001, HP acquired all of the outstanding stock of Bluestone Software, Inc. (‘‘Bluestone’’) in exchange for HP common stock and assumption of Bluestone options. In September 2001, HP acquired all of the outstanding stock of StorageApps Inc. (‘‘StorageApps’’) in exchange for HP common stock and assumption of StorageApps options. The total consideration for Bluestone was $531 million, and the total consideration for StorageApps was $319 million, each of which included the fair value of HP common stock issued and options assumed, as well as direct transaction costs. The acquisitions were recorded under the purchase method of accounting, and accordingly the purchase prices were allocated to the tangible assets and liabilities and intangible assets acquired, including IPR&D, based on their estimated fair values. The excess purchase price over those fair values was recorded as goodwill. The fair values assigned to intangible assets acquired were based on valuations prepared by an independent third party appraisal firm using estimates and assumptions provided by management. HP recorded approximately $338 million of goodwill and identified intangible assets in conjunction with the acquisition of Bluestone and approximately $296 million of goodwill and identified intangible assets in conjunction with the acquisition of StorageApps. In addition, HP recorded a pre-tax charge of approximately $19 million for IPR&D related to Bluestone and $15 million for IPR&D related to StorageApps at the time of the acquisitions because technological feasibility had not been established and no future alternative uses existed. As a result of product roadmap decisions in connection with the acquisition of Compaq, HP determined that substantially all of the remaining unamortized balances of goodwill and other intangible assets associated with Bluestone and StorageApps were impaired. Accordingly, these amounts were included in the restructuring charge recorded in the third quarter of fiscal 2002. Results of operations for each of the acquired companies are included prospectively from the date of acquisition. Pro forma results of operations reflecting the acquisitions of Indigo, Bluestone and StorageApps have not been presented because the results of operations of the acquired companies, either individually or collectively, are not material to HP’s results of operations. HP also acquired other companies during fiscal 2002, 2001 and 2000 that were not significant to its financial position or results of operations. HP recorded approximately $1 million of IPR&D related to 89 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 3: Acquisitions and Divestitures (Continued) these acquisitions in fiscal 2001. Each of these acquisitions was recorded under the purchase method of accounting. The net book value of goodwill and purchased intangible assets was $20.0 billion at October 31, 2002, of which substantially all of the goodwill and $1.4 billion of the intangible assets are not subject to amortization in accordance with SFAS No. 142. The net book value of goodwill and purchased intangible assets was $756 million at October 31, 2001, of which $297 million is not subject to amortization. Accumulated amortization related to these assets was $1.7 billion at October 31, 2002, and $1.2 billion at October 31, 2001. Amortization expense for goodwill and purchased intangible assets was $402 million in fiscal 2002, $174 million in fiscal 2001 and $86 million in fiscal 2000. Completed Divestitures In fiscal 2001, the net loss from divestitures was $53 million, consisting of a $131 million loss on the sale of the VeriFone, Inc. subsidiary, partially offset by a gain of $78 million on the sale of HP’s remaining interest in the Ericsson-HP Technology joint venture to Ericsson. In fiscal 2000, the net gain from divestitures was $203 million, consisting of gains on the sale of non-strategic businesses as well as the gain from the sale to Ericsson of part of HP’s interest in the Ericsson-HP joint venture. Note 4: Restructuring Charges Prior to the close of the acquisition of Compaq, HP’s management initiated and during the third and fourth quarters of fiscal 2002 approved plans to restructure the operations of both the pre-acquisition HP and pre-acquisition Compaq organizations (‘‘restructuring plans’’). The restructuring plans eliminated certain duplicative activities, focused on strategic product and customer bases, reduced HP’s cost structure and better aligned product and operating expenses with existing general economic conditions. Consequently, HP recorded approximately $1.8 billion of costs associated with exiting the activities of pre-acquisition HP such as severance, early retirement costs, costs of vacating duplicative facilities (leased or owned), contract termination costs, asset impairment charges and other costs associated with exiting activities of HP. Pre-acquisition HP costs were accounted for under EITF Issue No. 94-3, ‘‘Liability Recognition for Certain Employee Termination Benefits and Other Costs to Exit an Activity’’ and have been included as a charge to the results of operations for the year ended October 31, 2002. HP recorded approximately $960 million of similar restructuring costs in connection with restructuring the pre-acquisition Compaq organization. Costs to restructure pre-acquisition Compaq were accounted for under EITF Issue No. 95-3, ‘‘Recognition of Liabilities in Connection with Purchase Business Combinations.’’ These costs were recognized as a liability assumed in the purchase business combination and included in the allocation of the cost to acquire Compaq. A portion of the restructuring liabilities is classified as a long-term liability in the accompanying balance sheet. The restructuring charges recorded in the third and fourth quarters were based on HP’s restructuring plans that have been committed to by management. As discussed in Note 18, restructuring charges are not allocated to HP’s segments. However, the restructuring plans and actions were undertaken to streamline HP’s business operations and, as such, of the total $2.7 billion of restructuring costs recorded in fiscal 2002, $1.2 billion, $510 million, $421 million and $76 million is attributable to actions taken in the Enterprise Systems Group, HP Services, the Personal Systems 90 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 4: Restructuring Charges (Continued) Group and the Imaging and Printing Group, respectively. The remaining $497 million relates to actions taken in HP’s shared services and infrastructure functions. Acquisition-Related Restructuring Costs Expensed in Fiscal 2002 The charge of $1.8 billion to restructure the pre-acquisition HP organization consisted mainly of severance, early retirement costs and other employee benefits, non-inventory asset impairment charges, and other related restructuring activities. The severance, early retirement costs, and other employee benefits related to the planned early retirement or termination of 8,600 employees worldwide across many regions, business functions and job classes. As of October 31, 2002, approximately 6,400 employees were included in the workforce reduction program, had retired or had been terminated, and payments of approximately $255 million had been made. Benefits of approximately $215 million have been or will be paid through post-retirement and pension plans for retiring employees. Additionally, approximately $104 million of the charge is non-cash and relates primarily to net pension and post-retirement settlement and curtailment losses. HP expects to pay the remaining balance of the severance accrual within fiscal 2003. The non-inventory asset impairment of $546 million for goodwill and purchased intangible assets was due primarily to product roadmap decisions made in conjunction with the Compaq acquisition that led to the elimination of substantially all of the middleware and storage virtualization offerings acquired in fiscal 2001. Other related restructuring charges consisted primarily of the cost of vacating duplicate facilities and the cost of exiting certain contractual obligations. The balance of the accrued restructuring charges recorded in conjunction with the restructuring of the pre-acquisition HP organization in fiscal 2002 was as follows at October 31, 2002: Employee Severance and Non-Inventory Other Related Benefits Asset Impairments Other Related Restructuring Activities Total In millions Restructuring costs . . . . . . . . . . . . . . . . . . . . . . . . . $1,029 $ 546 $184 $1,759 Funded through pension and post-retirement plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash payments . . . . . . . . . . . . . . . . . . . . . . . . . . Non-cash charges . . . . . . . . . . . . . . . . . . . . . . . . (215) (255) (104) — — (546) — (32) — (215) (287) (650) Balance at October 31, 2002 . . . . . . . . . . . . . . . . . . $ 455 $ — $152 $ 607 Acquisition-Related Restructuring Liability Capitalized in Fiscal 2002 as a Cost of Acquisition The restructuring plans also included approximately $960 million incurred in connection with restructuring pre-acquisition Compaq that was recognized as a liability assumed in the purchase business combination and included in the allocation of the cost to acquire Compaq. This restructuring liability consisted primarily of severance, early retirement costs, other employee benefits, costs of vacating duplicate facilities and the cost of exiting certain contractual obligations. The severance and other employee benefits related to the planned early retirement and termination of 9,300 employees worldwide across many regions, business functions and job classes, as well as employee relocation costs. As of October 31, 2002, approximately 6,300 employees were included in HP’s workforce reduction program, had retired or had been terminated, and HP had paid out approximately $266 million in 91 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 4: Restructuring Charges (Continued) associated costs. Additionally, approximately $52 million of the charge is non-cash and relates primarily to net pension and post-retirement settlement and curtailment losses. HP expects to pay the remaining balance of severance and other employee benefits accrual within fiscal 2003. Other related restructuring charges consisted primarily of the cost of vacating duplicate facilities and the cost of exiting certain contractual obligations. The balance of the accrued restructuring charges capitalized as a cost of acquisition in fiscal 2002 was as follows at October 31, 2002: Restructuring costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cash payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-cash charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Balance at October 31, 2002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Employee Severance and Other Related Restructuring Other Related Benefits Activities Total $ 721 (266) (52) $ 403 In millions $239 (11) — $228 $ 960 (277) (52) $ 631 Fiscal 2001 plans In fiscal 2001, HP’s management approved restructuring actions to respond to the global economic downturn and to improve HP’s cost structure by streamlining operations and prioritizing resources in strategic areas of HP’s business infrastructure. HP recorded a restructuring charge of $384 million in fiscal 2001 to reflect these actions. The fiscal 2001 charge consisted of severance and other employee benefits related to the termination of approximately 7,500 employees worldwide, across many regions, business functions and job classes, as well as costs related to the consolidation of excess facilities. HP recorded additional restructuring charges of $21 million in fiscal 2002 to reflect adjustments to the expected severance cost of its fiscal 2001 restructuring plans. As of October 31, 2002, substantially all of these employees were terminated, and HP had paid $394 million of the accrued costs. Additionally, as part of the acquisition of Compaq, HP acquired the remaining obligations of Compaq’s existing restructuring plans, which were initially recorded in Compaq’s 2001 fiscal year. As of October 31, 2002 HP had paid out $47 million related to the acquired Compaq plan. The balance of the fiscal 2001 accrued restructuring charges recorded was as follows at October 31, 2002: Balance, October 31, 2001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restructuring charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remaining obligations of Compaq’s restructuring plans . . . . . . . . Cash payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-cash charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Balance, October 31, 2002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Employee Severance and Other Related Consolidation Facilities Benefits and Other Total $ 146 16 117 (186) (3) $ 90 In millions $ 12 5 142 (40) — $119 $ 158 21 259 (226) (3) $ 209 92 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 4: Restructuring Charges (Continued) Fiscal 2000 early retirement program In fiscal 2000, HP’s management approved an enhanced early retirement (‘‘EER’’) program designed to balance the workforce based on HP’s long-term business strategy. HP offered approximately 2,500 U.S. employees the opportunity to retire early and receive an enhanced payout, and approximately 1,300 employees accepted the offer. Accordingly, HP recorded a restructuring charge of $71 million, consisting of $95 million of severance and $5 million of other employee benefits offset by $29 million of related pension and post-retirement settlement and curtailment gains. In addition to the EER program, HP incurred $31 million of other restructuring charges during fiscal 2000 related to various site shutdowns resulting from strategic management decisions. All amounts related to the EER program had been paid by October 31, 2001. Note 5: Net Investment (Losses) Gains HP’s investment portfolio includes equity and debt investments in publicly-traded and privately-held emerging technology companies. Many of these emerging technology companies are still in the start-up or development stage. HP’s investments in these companies are inherently risky because the technologies or products they have under development are typically in the early stages and may never become successful. HP monitors its investment portfolio for impairment on a periodic basis. In the event that the carrying value of an investment exceeds its fair value and the decline in value is determined to be other-than-temporary, an impairment charge is recorded and a new cost basis for the investment is established. Fair values for investments in public companies are determined using quoted market prices. Fair values for investments in privately-held companies are estimated based upon one or more of the following: pricing models using historical and forecasted financial information and current market rates; liquidation values; the values of recent rounds of financing; and quoted market prices of comparable public companies. In order to determine whether a decline in value is other-than-temporary, HP evaluates, among other factors: the duration and extent to which the fair value has been less than the carrying value; the financial condition of and business outlook for the company, including key operational and cash flow metrics, current market conditions and future trends in the company’s industry; the company’s relative competitive position within the industry; and HP’s intent and ability to retain the investment for a period of time sufficient to allow for any anticipated recovery in fair value. Due to the economic downturn, the declines in value of certain investments in emerging technology companies were determined to be other-than-temporary. Accordingly, HP recorded net investment losses of $106 million on its investments in both publicly-traded and privately-held emerging technology companies in fiscal 2002. HP recorded net investment losses of $455 million and net investment gains of $41 million on its investments in fiscal 2001 and 2000, respectively. Depending on market conditions, HP may incur additional charges on this investment portfolio in the future. Note 6: Discontinued Operations Effective July 31, 1999, HP completed its plan of disposition for Agilent Technologies Inc. (‘‘Agilent Technologies’’) through a distribution of Agilent Technologies common stock to HP’s stockholders in the form of a tax-free spin-off. Agilent Technologies was composed of HP’s former Measurement Organization, which included the test-and-measurement, semiconductor products, chemical analysis and healthcare solutions businesses. HP’s consolidated financial statements for all 93 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 6: Discontinued Operations (Continued) periods present Agilent Technologies as a discontinued business segment through the spin-off date of June 2, 2000. In November 1999, Agilent Technologies completed an initial public offering of approximately 16% of its common stock and distributed the net proceeds of approximately $2.1 billion to HP. HP distributed substantially all of its remaining interest in Agilent Technologies through a stock dividend to HP stockholders on June 2, 2000, resulting in a $4.2 billion reduction of retained earnings. Net earnings from discontinued operations for fiscal 2000 were $136 million. In the second quarter of fiscal 2000, the cumulative net earnings of Agilent Technologies since the July 31, 1999 measurement date began to exceed the total estimated net costs to effect the spin-off. Of the $136 million, net earnings of Agilent Technologies for the period from the July 31, 1999 measurement date through the June 2, 2000 spin-off date totaled $287 million (net of related tax expense of $174 million), and the net costs to effect the spin-off were $151 million (net of related tax benefit of $23 million). Note 7: Balance Sheet Details The balance sheet details were as follows at October 31, 2002 and 2001: Inventory Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $4,130 $3,705 1,499 Purchased parts and fabricated assemblies . . . . . . . . . . . . . . . . . . . 1,667 2002 2001 In millions Property, Plant and Equipment Land . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Buildings and leasehold improvements . . . . . . . . . . . . . . . . . . . . Machinery and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $5,797 $5,204 2002 2001 In millions 772 $ 323 3,732 5,753 4,787 6,977 Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12,536 (5,612) 9,808 (5,411) $ 6,924 $ 4,397 Depreciation expense was $1.7 billion in fiscal 2002, $1.2 billion in fiscal 2001 and $1.2 billion in fiscal 2000. 94 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 7: Balance Sheet Details (Continued) Long-Term Financing Receivables and Other Assets 2002 2001 In millions Financing receivables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $2,792 $2,169 2,144 Investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,193 880 Deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,210 933 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,565 $7,760 $6,126 Other Accrued Liabilities Other accrued taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,402 $ 652 895 Accrued warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,548 4,445 1,660 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $7,395 $3,207 2002 2001 In millions Note 8: Financial Instruments Investments in Debt and Equity Securities Investments in held-to-maturity and available-for-sale debt and equity securities were as follows at October 31, 2002 and 2001: 2002 2001 Gross Amortized Unrealized Unrealized Gains Losses Gross Cost Estimated Fair Value Gross Amortized Unrealized Unrealized Gains Losses Gross Cost Estimated Fair Value Held-to-Maturity Securities (carried at amortized cost): In millions Time deposits . . . . . . . . . $114 62 Other debt securities . . . . 176 $— — — $ — — — $114 62 176 $ 94 72 166 $— — — $ — — — $ 94 72 166 Available-for-Sale Securities (carried at fair value): Debt securities: Municipal securities . . . U.S. government and 132 agency securities . . . . — 120 156 408 Repurchase agreements Other debt securities . . Total debt securities . . . . Equity securities in public companies . . . . . . . . . . 42 450 $626 — — 10 8 18 21 39 $39 132 — 130 164 426 52 478 $654 168 12 120 201 501 129 630 $796 2 — 9 11 22 29 51 $51 (1) — — — (1) (10) (11) $(11) 169 12 129 212 522 148 670 $836 — — — — — (11) (11) $(11) 95 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 8: Financial Instruments (Continued) Other debt securities consist primarily of collateralized notes with banks and corporate debt securities. The fair values were estimated based on quoted market prices or pricing models using current market rates. These estimated fair values may not be representative of actual values of the financial instruments that could have been realized as of year-end or that will be realized in the future. In connection with the adoption of SFAS No. 133 on November 1, 2000, HP elected to reclassify investments in debt securities with a net book value of $967 million from held-to-maturity to available-for-sale. The unrealized loss on these securities, net of taxes, was $5 million at the time of the reclassification and was recorded in accumulated other comprehensive income as part of the cumulative effect of adopting SFAS No. 133. Contractual maturities of held-to-maturity and available-for-sale debt securities at October 31, 2002 were as follows: Held-to-Maturity Securities Available-for-Sale Debt Securities Amortized Estimated Amortized Estimated Fair Value Fair Value Cost Cost Due in less than one year . . . . . . . . . . . . . . . . . . . . . . . . . Due in 1-5 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Due in 5-10 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Due after 10 years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $112 64 — — $176 In millions $112 64 — — $176 $125 273 — 10 $408 $125 291 — 10 $426 Proceeds from sales of available-for-sale securities were $90 million in fiscal 2002, $17 million in fiscal 2001 and $100 million in fiscal 2000. The gross realized loss totaled $2 million in fiscal 2002, and gross realized gains were $16 million in fiscal 2001 and $94 million in fiscal 2000. The specific identification method is used to account for gains and losses on available-for-sale securities. A summary of the carrying values and balance sheet classification of all investments in debt and equity securities 96 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 8: Financial Instruments (Continued) including held-to-maturity and available-for-sale securities disclosed above was as follows at October 31, 2002 and 2001: 2002 2001 In millions Held-to-maturity debt securities Available-for-sale debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 112 $ 103 36 125 Short-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Held-to-maturity debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Available-for-sale debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Available-for-sale equity securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Equity securities in privately-held companies and other investments . . . . . . . . . . . . . . 237 64 301 52 776 139 63 486 148 1,447 Included in long-term financing receivables and other assets . . . . . . . . . . . . . . . . . 1,193 2,144 Total investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,430 $2,283 At October 31, 2001, HP held a 49.5% equity interest in Liquidity Management Corporation (‘‘LMC’’), which was accounted for under the equity method of accounting. The remaining 50.5% of equity interest was held by a third party investor. On November 1, 2001, LMC redeemed the outstanding equity of the third party investor, leaving HP as the remaining shareholder of LMC. Accordingly, effective November 1, 2001, the assets, liabilities and results of operations of LMC have been included in HP’s consolidated financial statements. At November 1, 2001, the assets of LMC consisted primarily of $879 million of cash and cash equivalents. Derivative Financial Instruments HP is a global company which is exposed to foreign currency exchange rate fluctuations and interest rate changes in the normal course of its business. As part of HP’s risk management strategy, HP uses derivative instruments, including forwards, swaps and purchased options, to hedge certain foreign currency and interest rate exposures. HP’s objective is to offset gains and losses resulting from these exposures with losses and gains on the derivative contracts used to hedge them, respectively, thereby reducing volatility of earnings or protecting fair values of assets and liabilities. Derivative positions are used only to manage underlying exposures of HP. Based upon the criteria established by SFAS No. 133, HP designates most of its derivatives as fair value hedges, cash flow hedges, or foreign currency hedges. HP enters into fair value hedges to reduce the exposure of its debt and investment portfolios to both interest rate risk and foreign currency exchange rate risk. HP issues long-term debt in either U.S. dollars or foreign currencies based on market conditions at the time of financing. Interest rate and foreign currency swaps are then typically used to modify the market risk exposures in connection with the debt to achieve primarily U.S. dollar LIBOR-based floating interest expense and to manage exposure to changes in foreign currency exchange rates. The swap transactions generally involve the exchange of fixed for floating interest payment obligations and, when the underlying debt is denominated in a foreign currency, exchange of the foreign currency principal and interest obligations for U.S. dollar-denominated amounts. Alternatively, HP may choose not to swap fixed debt to a floating rate or may terminate a previously executed swap if the fixed rate positions provide a more 97 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 8: Financial Instruments (Continued) beneficial relationship between assets and liabilities. Similarly, HP may choose not to hedge the foreign currency risk associated with its foreign currency-denominated debt if this debt acts as a natural foreign exchange rate hedge for assets denominated in the same currency. In order to hedge the fair value of certain fixed-rate investments, HP periodically enters into interest rate swaps that convert fixed interest returns into variable interest returns. For derivative instruments that are designated and qualify as fair value hedges, the gain or loss on the derivative instrument, as well as the offsetting loss or gain on the hedged item, is recognized in earnings in the current period. For interest rate swaps designated as fair value hedges, the critical terms of the interest rate swap and hedged item are generally designed to match up thereby satisfying the criteria for the short-cut method of accounting as defined by SFAS No. 133. Any ineffective portion of the hedge is reflected in interest income or expense for hedges of interest rate risk and in other income or expense for hedges of foreign currency risk. Hedge ineffectiveness for fair value hedges was not material in the years ended October 31, 2002 and 2001. In September 2002, HP sold an interest rate swap associated with its debt portfolio in response to movements in the interest rate market. This transaction resulted in a deferred gain of $185 million, which will be amortized over the remaining life of the corresponding debt as a reduction of interest expense. HP uses a combination of forwards and purchased options designated as cash flow hedges to protect against the foreign currency exchange rate risks inherent in its forecasted revenue and, to a lesser extent, cost of sales denominated in currencies other than the U.S. dollar. HP’s cash flow hedges mature generally within six months. HP also uses forward contracts, which are designated as foreign currency hedges to hedge net investments in certain foreign subsidiaries whose functional currency is the local currency. For derivative instruments that are designated and qualify as cash flow hedges or foreign currency hedges, the effective portions of the gain or loss on the derivative instrument are initially recorded in accumulated other comprehensive income as a separate component of stockholders’ equity and subsequently reclassified into earnings in the period during which the hedged transaction is recognized in earnings. The ineffective portion of the gain or loss is reported in other income or expense immediately. The effective portion of cash flow and foreign currency hedges is reported in the same financial statement line item as the changes in value of the hedged item. For foreign currency option and forward contracts designated as hedges, hedge effectiveness is measured by comparing the cumulative change in the hedge contract with the cumulative change in the hedged item, both of which are based on forward rates. As of October 31, 2002, no amounts were excluded from the assessment of hedge effectiveness. Hedge ineffectiveness for cash flow or foreign currency hedges was not material in the years ended October 31, 2002 and 2001. In addition, during fiscal 2002 and 2001 HP did not discontinue any cash flow hedges for which it was probable that a forecasted transaction would not occur. Other derivatives not designated as hedging instruments under SFAS No. 133 consist primarily of forwards used to hedge foreign currency balance sheet exposures and warrants in companies invested in as part of strategic relationships. For derivative instruments not designated as hedging instruments under SFAS No. 133, changes in the fair values are recognized in earnings in the period of change. The gains and losses on foreign currency forward contracts used to hedge balance sheet exposures are recognized in other income and expense in the same period as the remeasurement gain and loss of the related foreign currency denominated assets and liabilities and thus naturally offset these gains and losses. HP had net foreign currency exchange losses of $165 million, $72 million, and $50 million in fiscal 2002, 2001, and 2000, respectively. 98 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 8: Financial Instruments (Continued) HP estimates the fair values of derivatives based on quoted market prices or pricing models using current market rates, and records all derivatives on the balance sheet at fair value. The fair market value of derivative financial instruments and the respective SFAS 133 classification on the Consolidated Balance Sheet were as follows at October 31, 2002 and 2001: 2002 Long-term Financing Other Current Receivables and Assets Other Assets Other Accrued Liabilities Liabilities Other Fair value hedges . . . . . . . . . . . . . . . . . . . Cash flow hedges . . . . . . . . . . . . . . . . . . . Foreign currency hedges . . . . . . . . . . . . . . Other derivatives . . . . . . . . . . . . . . . . . . . . Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . $152 29 — 91 $272 In millions $166 3 — 5 $174 $ (14) (66) (17) (228) $(325) $ — (14) — (33) $(47) 2001 Long-term Financing Other Current Receivables and Assets Other Assets Other Accrued Liabilities Liabilities Other Fair value hedges . . . . . . . . . . . . . . . . . . . Cash flow hedges . . . . . . . . . . . . . . . . . . . Foreign currency hedges . . . . . . . . . . . . . . Other derivatives . . . . . . . . . . . . . . . . . . . . Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 17 82 — 45 $144 Fair Value of Other Financial Instruments In millions $385 12 — — $397 $ (31) (37) — (69) $(137) $ — (3) — (6) $ (9) Total $ 304 (48) (17) (165) $ 74 Total $ 371 54 — (30) $ 395 For certain of HP’s financial instruments, including cash and cash equivalents, short-term investments, accounts receivable, notes payable and short-term borrowings, accounts payable and other accrued liabilities, the carrying amounts approximate fair value due to their short maturities. The estimated fair value of HP’s short- and long-term debt was $7.7 billion at October 31, 2002, compared to a carrying value of $7.8 billion. The estimated fair value of the debt is based primarily on quoted market prices, as well as borrowing rates currently available to HP for bank loans with similar terms and maturities. Note 9: Financing Receivables and Operating Leases Financing receivables represent sales-type, direct-financing, and operating leases resulting from the marketing of HP’s, and complementary third-party, products. These receivables typically have terms from two to five years and are usually collateralized by a security interest in the underlying assets. The 99 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 9: Financing Receivables and Operating Leases (Continued) components of net financing receivables, which are included in financing receivables and long-term financing receivables and other assets, were as follows at October 31, 2002 and 2001: Minimum lease payments receivables . . . . . . . . . . . . . . . . . . . . . . $6,636 $4,574 (147) Allowance for doubtful accounts . . . . . . . . . . . . . . . . . . . . . . . . . . 418 Unguaranteed residual value . . . . . . . . . . . . . . . . . . . . . . . . . . . . (493) Unearned income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (304) 523 (610) 2002 2001 In millions Financing receivables, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,352 Less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3,453) (2,183) Amounts due after one year, net . . . . . . . . . . . . . . . . . . . . . . . . . $2,792 $2,169 6,245 Scheduled maturities of HP’s minimum lease payments receivable at October 31, 2002 were $3.6 billion in fiscal 2003, $1.9 billion in fiscal 2004, $758 million in fiscal 2005, $236 million in fiscal 2006, $95 million in fiscal 2007 and $37 million thereafter. Actual cash collections may differ due primarily to customer early buy-outs and refinancings. Equipment leased to customers under operating leases was $1.8 billion at October 31, 2002 and $1.4 billion at October 31, 2001 and is included in machinery and equipment. Accumulated depreciation on equipment under lease was $782 million at October 31, 2002 and $752 million at October 31, 2001. Minimum future rentals on non-cancelable operating leases are $716 million in fiscal 2003, $354 million in fiscal 2004, $110 million in fiscal 2005, $14 million in fiscal 2006 and $2 million in fiscal 2007. Note 10: Borrowings Notes payable and short-term borrowings and the related average interest rates were as follows at October 31, 2002 and 2001: 2002 2001 Average Interest Rate Amount Average Interest Rate Amount Current portion of long-term debt . . . . . . . . . . . . . . . . . . . . . . . . . $ 772 484 Notes payable to banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537 Commercial paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dollars in millions 6.8% $ 104 666 3.3% 952 2.4% 6.6% 3.5% 2.4% $1,793 $1,722 In March 2002, HP replaced its $1.0 billion committed borrowing facility, which was due to expire in April 2002, with two senior unsecured credit facilities totaling $4.0 billion in borrowing capacity, including a $2.7 billion 364-day facility and a $1.3 billion three-year facility (the ‘‘Credit Facilities’’). Interest rates and other terms of borrowing under the Credit Facilities vary based on HP’s external credit ratings. The Credit Facilities are generally available to support the issuance of commercial paper or for other corporate purposes. At October 31, 2002 and 2001, there were no borrowings outstanding under the Credit Facilities. HP has a $4.0 billion commercial paper program that was established in 100 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 10: Borrowings (Continued) December 2000 and a $500 million euro commercial paper/certificate of deposit that was established in May 2001. The total amount outstanding under those programs was $537 million at October 31, 2002 and $952 million at October 31, 2001. Long-term debt and related maturities and interest rates were as follows at October 31, 2002 and 2001: 2002 2001 In millions Medium-Term Notes due 2003-2005, at 6.20%-7.65% . . . . . . . . . . . . . . . . . . . . . . . . $ 624 $ — 250 HSBC-CCF Notes, due 2003 at 6.85% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,496 U.S. dollar Global Notes, due 2005 at 7.15% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — U.S. dollar Global Notes, due 2006 at 5.75% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — U.S. dollar Global Notes, due 2007 at 5.5% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — U.S. dollar Global Notes, due 2012 at 6.5% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Medium-Term Notes, due 2003-2004, at 1.85%-1.93% . . . . . . . . . . . . . . . . . . . . . . . . 673 Euro Medium-Term Notes, due 2006 at 5.25% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465 U.S. dollar zero-coupon subordinated convertible notes, due 2017 imputed at 3.13% . 318 Notes payable, multiple currencies, due 2002-2023 at 2.30%-9.17% . . . . . . . . . . . . . . 166 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Fair value adjustment related to SFAS No. 133 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (104) Less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 1,497 995 995 498 210 738 318 255 112 315 (772) $6,035 $3,729 In May 2002, in connection with HP’s acquisition of Compaq, all of the outstanding debt of Compaq was consolidated into the financial results of HP. The face value of the Compaq debt consisted of $1.7 billion of commercial paper; $275 million of unsecured 7.45% Medium-Term Notes, which matured on August 1, 2002; $300 million of unsecured 7.65% Medium-Term Notes, which mature on August 1, 2005; $300 million of unsecured 6.2% Medium-Term Notes, which mature on May 15, 2003; and $65 million of other debt (including debt issued by Digital Equipment Corporation), with interest rates ranging from 7.125% to 8.625%, which matures at various dates from March 15, 2004 through April 1, 2023. The outstanding Compaq debt has been assumed by HP. The entire balance of the Compaq commercial paper was paid off during the third quarter of fiscal 2002. The debt had an aggregate fair value of approximately $2.7 billion on the acquisition date. At October 31, 2002, the outstanding amount of the debt acquired in connection with the acquisition of Compaq was $643 million. In February 2002, HP filed a shelf registration statement (the ‘‘2002 Shelf Registration Statement’’) with the SEC to register $3.0 billion of debt securities, common stock, preferred stock, depositary shares and warrants. The 2002 Shelf Registration Statement was declared effective in March 2002. In June 2002, HP offered under the 2002 Shelf Registration Statement $1.0 billion of unsecured 5.5% Global Notes, which mature on July 1, 2007 unless previously redeemed. Also, in June 2002, HP offered under the 2002 Shelf Registration Statement $500 million of unsecured 6.5% Global Notes, which mature on July 1, 2012 unless previously redeemed. HP may redeem some or all of either series of Global Notes at any time at redemption prices described in the prospectus supplement dated June 21, 2002. As of October 31, 2002, HP had capacity remaining to issue approximately $1.5 billion of securities under the 2002 Shelf Registration Statement. 101 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 10: Borrowings (Continued) HP has the ability to offer from time to time up to $3.0 billion of Medium-Term Notes under a Euro Medium-Term Note Programme filed with the Luxembourg Stock Exchange. These notes can be denominated in any currency including the euro. However, these notes have not been and will not be registered in the United States. In July 2001, 750 million euro (or $636 million based on the exchange rate on the date of issuance) of 5.25% Medium-Term Notes maturing on July 5, 2006 were issued under this program. As of October 31, 2002, HP had the remaining capacity to issue approximately $2.3 billion of Medium-Term Notes under the program. In February 2000, HP filed a shelf registration statement (the ‘‘2000 Shelf Registration Statement’’) with the SEC to register $3.0 billion of debt securities, common stock, preferred stock, depositary shares and warrants. The 2000 Shelf Registration Statement was declared effective in March 2000. In June 2000, HP offered under the 2000 Shelf Registration Statement $1.5 billion of unsecured 7.15% Global Notes, which mature on June 15, 2005 unless previously redeemed. HP may redeem some or all of the 7.15% Global Notes at any time at the redemption prices described in the prospectus supplement dated June 6, 2000. In May 2001, HP filed a prospectus supplement to the 2000 Shelf Registration Statement, which allowed HP to offer from time to time up to $1.5 billion of Medium-Term Notes, Series A, due nine months or more from the date of issue (the ‘‘Series A Medium-Term Note Program’’), in addition to the other types of securities described above. In December 2001, HP offered under the 2000 Shelf Registration Statement $1.0 billion of unsecured 5.75% Global Notes, which mature on December 15, 2006 unless previously redeemed. During fiscal 2001, HP issued an aggregate of $210 million of Medium-Term Notes at variable rates maturing in 2003 and 2004 under the 2000 Shelf Registration Statement and Series A Medium-Term Note Program. These Medium-Term Notes had a weighted average interest rate of 2.13% and 3.53% during fiscal 2002 and 2001, respectively. At October 31, 2002, HP had capacity remaining to issue approximately $290 million of securities under the 2000 Shelf Registration Statement. See Note 19 for information regarding issuances under the 2000 Shelf Registration Statement subsequent to October 31, 2002. In October 1997, HP issued $1.8 billion face value of zero-coupon subordinated convertible notes for proceeds of $968 million, and in November 1997 HP issued an additional $200 million face value of the notes for proceeds of $108 million. The notes are due in 2017. The notes are convertible by the holders at the rate of 15.09 shares of HP’s common stock for each $1,000 face value of the notes, payable in either cash or common stock at HP’s election. At any time, HP may redeem the notes at book value, payable in cash only. The notes are subordinated to all other existing and future senior indebtedness of HP. In December 2000, the Board of Directors authorized a repurchase program for the notes. Under the repurchase program, HP has repurchased the notes from time to time at varying prices. In fiscal 2002, HP repurchased $257 million in face value of the notes with a book value of $158 million for an aggregate purchase price of $127 million, resulting in an extraordinary gain on the early extinguishment of debt of $20 million (net of related taxes of $11 million). In fiscal 2001, HP repurchased $1.2 billion in face value of the notes with a book value of $729 million for an aggregate purchase price of $640 million, resulting in an extraordinary gain on the early extinguishment of debt of $56 million (net of related taxes of $33 million). As of October 31, 2002, the notes had a remaining book value of $318 million. HP also maintains various international lines of credit with a total capacity of $2.7 billion and various other short- and long-term borrowings from a number of financial institutions and institutional investors. There were approximately $484 million and $666 million outstanding under these borrowings 102 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 10: Borrowings (Continued) at October 31, 2002 and 2001, respectively. These borrowings had a weighted average interest rate of 3.3% and 3.5% at October 31, 2002 and 2001, respectively. Aggregate future maturities of the face value of the long-term debt outstanding at October 31, 2002 (excluding the fair value adjustment related to SFAS No. 133 of $315 million and discounts on debt issuances totaling $187 million) are $743 million in 2003, $302 million in 2004, $1.8 billion in 2005, $802 million in 2006, $2.0 billion in 2007 and $1.0 billion thereafter. HP occasionally repurchases its debt prior to maturity based on its assessment of current market conditions and financing alternatives. Note 11: Taxes on Earnings The (benefit from) provision for taxes on earnings from continuing operations before extraordinary item, cumulative effect of change in accounting principle and taxes was as follows for the years ended October 31, 2002, 2001 and 2000: U.S. federal taxes: 2002 2001 2000 In millions Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(768) $ (178) $ 740 Deferred (634) Non-U.S. taxes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1,038) (11) Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deferred State taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 202 114 1,239 41 14 928 (19) 49 $(129) $ 78 $1,064 103 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 11: Taxes on Earnings (Continued) The significant components of deferred tax assets and deferred tax liabilities were as follows at October 31, 2002 and 2001: 2002 2001 Deferred Tax Assets Deferred Tax Liabilities Deferred Tax Assets Deferred Tax Liabilities In millions Loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 1,204 1,352 Credit carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — Unremitted earnings of foreign subsidiaries . . . . . . . . . . . . . . 466 Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Fixed assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,355 Employee and retiree benefits . . . . . . . . . . . . . . . . . . . . . . . . 1,805 Intracompany sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849 Capitalized research and development . . . . . . . . . . . . . . . . . . 134 Purchased intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . 551 Restructuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423 Equity investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gross deferred tax assets and liabilities . . . . . . . . . . . . . . . . . Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,047 (877) $ — — 2,044 38 8 2 273 — 6 — 1,373 — — 142 3,886 — $ 525 636 — 196 158 291 472 2,248 231 — — 47 44 265 5,113 (74) $ — — 874 — 7 — 160 — — — 31 — — 90 1,162 — Total deferred tax assets and liabilities . . . . . . . . . . . . . . . . . . $ 9,170 $3,886 $5,039 $1,162 The current portion of the deferred tax asset, which is included in other current assets, was $3.3 billion at October 31, 2002 and $3.1 billion at October 31, 2001. HP recorded gross deferred tax assets of $4.4 billion and gross deferred tax liabilities of $2.3 billion upon the acquisition of Compaq. The gross deferred tax assets are composed primarily of loss and tax credit carryforwards, capitalized research and development costs and other temporary differences. The gross deferred tax liabilities are composed primarily of provisions made on foreign earnings that are not intended to be indefinitely reinvested and timing differences related to purchased intangible assets. The gross deferred tax assets recorded were reduced by a valuation allowance of $774 million. If HP determines that it will realize the tax attributes related to Compaq in the future, the related decrease in the valuation allowance will reduce goodwill instead of the provision for taxes. At October 31, 2002, HP had federal net operating loss carryforwards of approximately $1.1 billion, which will expire in 2022. HP also had foreign net operating loss carryforwards totaling $1.3 billion, of which $513 million will expire between 2003 and 2012. The remainder of the foreign net operating loss carryforwards have an unlimited carryforward period. Total capital loss carryforwards of $1.1 billion will expire in 2006. Foreign tax credit carryforwards of approximately $767 million will expire between 2003 and 2007, with approximately $505 million expiring in 2006 and $242 million expiring in 2007. Alternative minimum tax credit carryforwards of approximately $305 million have an unlimited carryforward period. General business credit carryforwards of approximately $280 million will 104 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 11: Taxes on Earnings (Continued) expire between 2003 and 2022, with approximately $142 million of this amount expiring between 2019 and 2022. All carryforwards expire as of October 31 of the year indicated. The gross deferred tax assets as of October 31, 2002 were reduced by valuation allowances of $877 million, principally on tax loss carryforwards and credit carryforwards, both primarily associated with the Compaq acquisition that management has determined are more likely than not to expire unused. The valuation allowance increased by $803 million in fiscal 2002 and $74 million in fiscal 2001. Tax benefits of $21 million in fiscal 2002, $16 million in fiscal 2001 and $495 million in fiscal 2000 associated with the exercise of employee stock options and other employee stock programs were allocated to stockholders’ equity. The differences between the U.S. federal statutory income tax (benefit) rate and HP’s effective tax (benefit) rate were as follows for the years ended October 31, 2002, 2001 and 2000: 2002 2001 2000 U.S. federal statutory income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (35.0)% 35.0% 35.0% State income taxes, net of federal tax benefit . . . . . . . . . . . . . . . . . . . . . . . . 6.6 Lower rates in other jurisdictions, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (35.0) Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17.0 In-process research and development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26.4 Acquisition-related charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.9 Divestitures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (12.6) Research and development credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3.8) Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16.2 1.0 Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.7 (13.4) 0.5 — — — (0.2) — 0.4 1.4 (43.0) 7.5 1.8 2.0 1.2 (2.9) 7.0 1.1 The domestic and foreign components of (losses) earnings from continuing operations before extraordinary item, cumulative effect of change in accounting principle and taxes were as follows for the years ended October 31, 2002, 2001 and 2000: (12.3)% 11.1% 23.0% 2002 2001 2000 In millions U.S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(3,686) $(2,570) $1,547 3,078 Non-U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,272 2,634 $(1,052) $ 702 $4,625 HP has not provided for U.S. federal income and foreign withholding taxes on $14.5 billion of undistributed earnings from non-U.S. and Puerto Rican operations as of October 31, 2002 because such earnings are intended to be reinvested indefinitely. If these earnings were distributed, foreign tax credits may become available under current law to reduce or eliminate the resulting U.S. income tax liability. Where excess cash has accumulated in HP’s non-U.S. subsidiaries and it is advantageous for business operations, tax or foreign exchange reasons, subsidiary earnings are remitted. As a result of certain employment actions and capital investments undertaken by HP, income from manufacturing activities in certain countries is subject to reduced tax rates, and in some cases is wholly 105 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 11: Taxes on Earnings (Continued) exempt from taxes, for years through 2013. The income tax benefits attributable to the tax status of these subsidiaries are estimated to be $389 million ($0.16 per share) in fiscal 2002, $457 million ($0.24 per share) in fiscal 2001 and $969 million ($0.49 per share) in fiscal 2000. The Internal Revenue Service (‘‘IRS’’) has completed its examination of the income tax returns of HP and Compaq for all years through 1995 and 1997, respectively. As of October 31, 2002, the IRS was in the process of examining HP’s income tax returns for years 1996 through 2001 and Compaq’s tax returns for years 1998 through 2000. HP believes that adequate accruals for HP and Compaq have been provided for all years. Note 12: Stockholders’ Equity Authorized Common Stock In February 2001, HP stockholders approved an amendment of HP’s Certificate of Incorporation to increase the number of authorized shares of common stock to 9.6 billion shares from 4.8 billion. Authorized Preferred Stock and Preferred Share Purchase Rights Plan HP has 300,000,000 authorized shares of preferred stock. On August 31, 2001, HP classified 4,500,000 of these shares as Series A Participating Preferred Stock in conjunction with HP’s adoption of a Preferred Stock Rights Agreement as of that date (the ‘‘Rights Agreement’’). The HP Board of Directors approved the termination of the Preferred Share Purchase Rights (the ‘‘Rights’’) issued pursuant to the Rights Agreement and the Rights Agreement effective at the close of business on January 21, 2003. When in effect, the Rights Agreement provided for the issuance of one Right for each share of HP common stock held of record as of the close of business on September 17, 2001 or issued thereafter. Each Right conferred the right to purchase one one-thousandth of a share of HP’s Series A Participating Preferred Stock at a purchase price of $180.00, subject to adjustment, under certain circumstances. Under certain conditions involving an acquisition or proposed acquisition by any person or group of 15% or more of HP’s common stock, the Rights would have become exercisable. Upon exercise, the holder of the Right also would have had the right to receive HP common stock having a value equal to two times the purchase price. At any time after a person or group acquired 15% or more of HP’s common stock, but less than 50% of the common stock, HP’s Board of Directors could have exchanged the Rights, in whole or in part, at an exchange ratio of one common share per Right, as adjusted to reflect any stock split, stock dividend or similar transaction. The Board of Directors, under certain conditions, also could have redeemed the purchase Rights in whole, but not in part, at a price of $0.001 per Right. The Rights had no voting privileges and were attached to and automatically traded with HP common stock until the occurrence of specified triggering events. Dividends The stockholders of HP common stock are entitled to receive dividends when and as declared by HP’s Board of Directors. Dividends are paid quarterly. Dividends were $0.32 per share in each of fiscal 2002, 2001 and 2000. 106 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 12: Stockholders’ Equity (Continued) Acquisition of Compaq In connection with the acquisition of Compaq, HP assumed certain of Compaq’s existing stock option plans. In July 2002, the HR and Compensation Committee of the Board of Directors amended the assumed plans to conform, in general, their terms to those of the HP stock option plans. The plans also were amended to exclude directors and certain officers from eligibility to receive option grants under the assumed plans and to restrict grants to only non-qualified options. Agilent Technologies Spin-Off On June 2, 2000 (the ‘‘distribution date’’), HP distributed substantially all of its remaining interest in Agilent Technologies through a stock dividend to HP stockholders of record as of the close of business on May 2, 2000. This distribution was made in the amount of 0.3814 share of Agilent Technologies common stock for each outstanding share of HP common stock. The decrease in the intrinsic value of HP’s employee stock plans attributable to the distribution of Agilent Technologies was restored in accordance with the methodology set forth in EITF Issue No. 90-9, ‘‘Changes to Fixed Employee Stock Option Plans as a Result of Equity Restructuring.’’ Accordingly, the number of HP employee options and shares of restricted stock not yet released (including unvested matching shares under the Employee Stock Purchase Plan (‘‘ESPP’’)) outstanding on May 2, 2000 were increased and, in the case of options, the exercise prices were correspondingly decreased to reflect the decline in intrinsic value on the distribution date. Holders of options that were exercised and shares of restricted stock that were released prior to May 2, 2000 received shares of Agilent Technologies in connection with the spin-off. Employee Stock Purchase Plan Effective November 1, 2000, HP adopted and HP’s Board of Directors and stockholders approved a new employee stock purchase plan, the Hewlett-Packard Company 2000 Employee Stock Purchase Plan, also referred to as the 2000 ESPP Plan. This is a noncompensatory plan that qualifies under Section 423 of the Internal Revenue Code of 1986, as amended. Under the plan, any regular full-time or part-time employee may contribute up to 10% of base compensation (subject to certain income limits) to the semi-annual purchase of shares of HP’s common stock. The purchase price is 85% of the fair market value at certain plan-defined dates. At October 31, 2002, approximately 139,000 employees were eligible to participate and approximately 67,000 employees were participants in the plan. In fiscal 2002, employee participants purchased 18,536,000 shares of HP common stock under the plan at a weighted-average price of $14 per share. In fiscal 2001, employee participants purchased 5,868,000 shares of HP common stock under the plan at a weighted-average price of $24 per share. As of October 31, 2000 employees no longer were permitted to make contributions to HP’s prior ESPP. Under the prior ESPP, eligible employees could generally contribute up to 10% of their base compensation to the quarterly purchase of shares of HP’s common stock. Employee contributions to purchase shares were partially matched with shares contributed by HP, which generally vested over two years. At October 31, 2002, there were no remaining unvested shares. HP contributed to employees 615,000 matching shares at a weighted-average price of $47 in fiscal 2001 related to shares purchased by employees for the last quarterly purchase period in fiscal 2000. HP contributed to employees, including persons who became employees of Agilent Technologies, 2,534,000 matching shares at a weighted-average price of $50 in fiscal 2000. On the distribution date, 569,000 shares of HP stock held 107 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 12: Stockholders’ Equity (Continued) by Agilent Technologies employees were forfeited. Agilent Technologies replaced the forfeited HP shares with shares of Agilent Technologies stock of equivalent value. Compensation expense recognized under the prior ESPP plan was $29 million in fiscal 2002, $74 million in fiscal 2001 and $89 million in fiscal 2000. Incentive Compensation Plans HP has four principal stock option plans, adopted in 2000, 1995, 1990 and 1985, under which stock options are outstanding. All plans permit options granted to qualify as ‘‘incentive stock options’’ under the U.S. Internal Revenue Code. The exercise price of a stock option is generally equal to the fair market value of HP’s common stock on the date the option is granted, and its term is generally ten years. Under the 2000 Stock Plan and the 1990 and 1995 Incentive Stock Plans, the HR and Compensation Committee of the Board of Directors, in certain cases, may choose to establish a discounted exercise price at no less than 75% of fair market value on the grant date. HP granted discounted options to purchase 679,000 shares in fiscal 2002, 4,177,000 shares in fiscal 2001 and 5,151,000 shares in fiscal 2000. Options generally vest at a rate of 25% per year over a period of four years from the date of grant, with the exception of discounted options. Discounted options generally may not be exercised until the third or fifth anniversary of the option grant date, at which time such options become fully vested. The cost of the discounted options, determined to be the difference between the exercise price of the option and the fair market value of HP’s common stock on the date of the option grant, is expensed ratably over the option vesting period. Option activity was as follows for the years ended October 31, 2002, 2001 and 2000: 2002 2001 2000 Weighted- Average Exercise Price Shares Weighted- Average Exercise Price Weighted- Average Exercise Price Shares Shares Outstanding at beginning of year . . . . . . 217,441 Granted . . . . . . . . . . . . . . . . . . . . . . . . 66,438 Additional options granted to compensate for loss in intrinsic value due to Agilent Technologies spin-off . . — Assumed through acquisitions . . . . . . . . . 202,028 Exercised . . . . . . . . . . . . . . . . . . . . . . . (9,208) Forfeited/Cancelled . . . . . . . . . . . . . . . . (17,365) Outstanding at end of year . . . . . . . . . . . 459,334 $35 21 — 33 7 37 32 Shares in thousands 163,125 65,628 $36 29 115,582 85,412 $24 51 — 5,415 (7,610) (9,117) 217,441 — 26 11 41 35 28,767 — (34,496) (32,140) 163,125 19 — 13 24 36 Exercisable at year-end . . . . . . . . . . . . . 286,830 $34 84,281 $28 51,404 $18 108 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 12: Stockholders’ Equity (Continued) Information about options outstanding was as follows at October 31, 2002: Range of Exercise Prices $0-$9.99 . . . . . . . . . . . . . . . . . . . . . . . . . . . . $10-$19.99 . . . . . . . . . . . . . . . . . . . . . . . . . . $20-$29.99 . . . . . . . . . . . . . . . . . . . . . . . . . . $30-$39.99 . . . . . . . . . . . . . . . . . . . . . . . . . . $40-$49.99 . . . . . . . . . . . . . . . . . . . . . . . . . . $50-$59.99 . . . . . . . . . . . . . . . . . . . . . . . . . . $60 and over . . . . . . . . . . . . . . . . . . . . . . . . Options Outstanding Options Exercisable Weighted- Average Remaining Weighted- Average Contractual Exercise Life in Price Years Number Exercisable Weighted- Average Exercise Price Shares in thousands 1.8 7.1 7.2 6.9 6.6 7.0 6.2 6.8 $ 8 $16 $25 $35 $46 $57 $71 $32 15,725 35,460 84,783 57,833 59,726 16,898 16,405 286,830 $ 7 $16 $27 $37 $45 $56 $72 $34 Number Outstanding 16,421 75,787 150,096 90,040 72,711 35,116 19,163 459,334 Under the 2000 Stock Plan, the 1990 and 1995 Incentive Stock Plans and the 1985 Incentive Compensation Plan, certain employees were granted cash or restricted stock awards. Cash and restricted stock awards are independent of option grants and are subject to restrictions considered appropriate by the HR and Compensation Committee. The majority of the shares of restricted stock outstanding at October 31, 2002 are subject to forfeiture if employment terminates prior to three years from the date of grant. During that period, ownership of the shares cannot be transferred. Restricted stock has the same cash dividend and voting rights as other common stock and is considered to be currently issued and outstanding. The cost of the awards, determined to be the fair market value of the shares at the date of grant, is expensed ratably over the period the restrictions lapse. HP had 1,370,000 shares of restricted stock outstanding at October 31, 2002, 2,501,000 shares outstanding at October 31, 2001 and 6,079,000 shares outstanding at October 31, 2000. Shares available for option, ESPP and restricted stock grants were 248,557,000 at October 31, 2002, including 54,216,000 shares under the assumed Compaq plans, 283,080,000 at October 31, 2001 and 349,101,000 at October 31, 2000. All regular employees were considered eligible to receive stock options in fiscal 2002. There were approximately 127,000 employees holding options under one or more of the option plans as of October 31, 2002. Compensation expense recognized under incentive compensation plans was $84 million in fiscal 2002, $90 million in fiscal 2001 and $149 million in fiscal 2000. Information presented above regarding the incentive compensation plans includes activity related to Agilent Technologies employees through the distribution date, except as noted. Under the existing terms of the stock option plans, substantially all stock options held by Agilent Technologies employees were cancelled and replaced with Agilent Technologies stock options, or became fully vested on the distribution date. The fully vested options, if not exercised, expired within three months from the distribution date. Options to purchase a total of 25,543,000 shares of HP common stock held by Agilent Technologies employees were cancelled and replaced with options to purchase Agilent Technologies stock. On the distribution date, options to purchase 812,000 shares became fully vested, and of this amount, options to purchase 91,000 shares expired three months from that date. A total of 1,177,000 shares of HP restricted 109 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 12: Stockholders’ Equity (Continued) stock held by Agilent Technologies employees were forfeited and cancelled on or before the distribution date and were replaced with shares of Agilent Technologies stock of equivalent value. Stock-Based Compensation Pro Forma Net Earnings Information HP applies the intrinsic-value-based method prescribed by APB Opinion No. 25, ‘‘Accounting for Stock Issued to Employees,’’ in accounting for employee stock options. Accordingly, compensation expense is recognized only when options are granted with a discounted exercise price. Any resulting compensation expense is recognized ratably over the associated service period, which is generally the option vesting term. HP has determined pro forma net earnings and earnings per share information, as required by SFAS No. 123, ‘‘Accounting for Stock-Based Compensation,’’ as if HP had accounted for employee stock options under SFAS No. 123’s fair value method. The fair value of these options was estimated using a Black-Scholes option pricing model with the following weighted-average assumptions for the years ended October 31, 2002, 2001 and 2000: Stock Options ESPP 2002 2001 2000 2002 2001 Risk-free interest rate . . . . . . . . . . . . . . . . . . . . . Dividend yield . . . . . . . . . . . . . . . . . . . . . . . . . . . Volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Expected option life . . . . . . . . . . . . . . . . . . . . . . 7 years 7 years 7 years 6 months 6 months 4.84% 1.8% 39% 1.94% 1.9% 54% 6.88% 0.7% 34% 5.10% 1.4% 39% 3.97% 1.1% 54% For purposes of pro forma disclosures, the estimated fair value of the options is amortized to expense over the four-year average vesting period of the options and the estimated fair value of the employee stock purchase grants is amortized at the end of each period. The weighted-average fair value of options granted during the year was $8.64 in fiscal 2002, $12.30 in fiscal 2001 and $24.40 in fiscal 2000. The weighted fair value of the employee stock purchase plan grants was $5.81 in fiscal 2002 and $9.88 in fiscal 2001. The pro forma effect on net earnings (loss) from continuing operations before extraordinary item and cumulative effect of change in accounting principle as if the fair value of stock-based compensation had been recognized as compensation expense on a straight-line basis over the vesting period of the grant was as follows for the years ended October 31, 2002, 2001 and 2000: In millions, except per share amounts 2002 2001 2000 Net (loss) earnings from continuing operations before extraordinary item and cumulative effect of change in accounting principle: As reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (923) $ 624 $3,561 Pro forma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(1,699) $ (110) $3,191 Diluted net (loss) earnings per share from continuing operations before extraordinary item and cumulative effect of change in accounting principle: As reported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.37) $ 0.32 $ 1.73 Pro forma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (0.68) $(0.06) $ 1.54 110 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 12: Stockholders’ Equity (Continued) Shares Reserved HP had 713,477,000 shares of common stock reserved at October 31, 2002 and 507,328,000 shares reserved at October 31, 2001 for future issuance under employee benefit plans and employee stock plans. Additionally, HP had 21,494,000 shares reserved at October 31, 2002 and 21,495,000 shares reserved at October 31, 2001 for future issuances related to conversions of zero-coupon subordinated notes. Stock Repurchase Program HP repurchases shares of its common stock under a systematic program to manage the dilution created by shares issued under employee stock plans and for other opportunistic share repurchases. This plan authorizes purchases in the open market or in private transactions. In fiscal 2002, 39,623,000 shares were repurchased for an aggregate price of $671 million. As of October 31, 2002, HP had authorization for remaining future repurchases of approximately $960 million. In fiscal 2001, 45,036,000 shares were repurchased for an aggregate price of $1.2 billion and in fiscal 2000, 96,978,000 shares were repurchased for the aggregate price of $5.6 billion. Stock Split On August 16, 2000, HP’s Board of Directors approved a two-for-one stock split in the form of a stock dividend. On October 27, 2000, HP distributed one additional share of HP common stock for every share of common stock outstanding to stockholders of record as of the close of business on September 27, 2000. The par value of HP’s common stock after the split remained at $0.01 per share, and additional paid-in capital was reduced by the par value of the additional common shares issued. The rights of the holders of these securities were not otherwise modified. All shares, per-share and market price data related to HP’s common shares outstanding and under employee stock plans reflect the retroactive effects of this stock split. 111 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 13: Comprehensive (Loss) Income The changes in the components of other comprehensive income, net of taxes, were as follows for the years ended October 31, 2002, 2001 and 2000: 2002 2001 2000 In millions Net (loss) earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (903) $408 $3,697 Net unrealized (losses) gains on available-for-sale securities: Change in net unrealized (losses) gains on available-for-sale securities, net of tax benefit of $4 in 2002 and $34 in 2001 and taxes of $119 in 2000 . . (7) (58) 187 Net unrealized gains reclassified into earnings, net of tax benefit of $1 in 2002, $9 in 2001 and $60 in 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (2) (9) (16) (74) (94) 93 Net unrealized (losses) gains on derivative instruments: Change in net unrealized (losses) gains on derivative instruments, net of tax benefit of $19 in 2002 and taxes of $31 in 2001 . . . . . . . . . . . . . . . . (41) 64 Net unrealized gains reclassified into earnings, net of tax benefit of $12 in 2002 and $18 in 2001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (20) (61) (42) 22 Net change in cumulative translation adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional minimum pension liability net of tax benefit of $191 7 — (379) — — — — — — Comprehensive (loss) income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(1,345) $356 $3,790 The components of accumulated other comprehensive (loss) income, net of taxes, were as follows at October 31, 2002 and 2001: 2002 2001 In millions Net unrealized gains on available-for-sale securities Net unrealized (losses) gains on derivative instruments . . . . . . . . . . . . . . . . . . . . . . . . Cumulative translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional minimum pension liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 10 $ 19 22 — (379) — (39) 7 Accumulated other comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $(401) $ 41 112 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 14: Supplemental Cash Flow Information Supplemental cash flow information was as follows for the years ended October 31, 2002, 2001 and 2000: Cash paid for income taxes, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Cash paid for interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Non-cash transactions: Net issuances (forfeitures) of common stock for employee benefit plans: Restricted stock and other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ Employer matching contributions for 401(k) and employee stock 2002 2001 2000 In millions 139 $1,159 $1,063 206 $ 266 $ 198 4 $ (8) $ (96) purchase Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 7 $ 47 $ 89 Issuance of common stock and options assumed related to business acquisitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $24,717 $ 840 $ — Note 15: Retirement and Post-Retirement Benefit Plans General Substantially all of HP’s employees are covered under various defined benefit and defined contribution pension and deferred profit-sharing retirement plans. In addition, HP sponsors medical and life insurance plans that provide benefits to retired U.S. employees. Acquisition of Compaq On May 3, 2002, the acquisition date of Compaq, HP assumed responsibility for pension and other post-retirement benefits for current and former pre-acquisition Compaq employees that had qualified under existing pension and other post-retirement plans (each a ‘‘Compaq Pension Plan’’). On January 1, 2003, HP extended eligibility under existing pre-acquisition HP pension and other post-retirement benefit plans to substantially all pre-acquisition Compaq employees in the United States that were not eligible under a Compaq Pension Plan. Agilent Technologies Spin-off On the June 2, 2000 spin-off date of Agilent Technologies, Agilent Technologies assumed responsibility for pension, deferred profit-sharing and other post-retirement benefits for current and former employees whose last work assignment prior to the distribution date was with businesses spun-off to Agilent Technologies. In the United States, the Hewlett-Packard Company Retirement Plan and Deferred Profit-Sharing Plan Master Trust was converted to the Group Trust for the Hewlett- Packard Company Deferred Profit-Sharing Plan and Retirement Plan and the Agilent Technologies, Inc. Deferred Profit-Sharing Plan and Retirement Plan (the ‘‘Group Trust’’). Both the HP and Agilent Technologies Retirement Plans include post-retirement medical accounts. A pro-rata share of the assets of the Group Trust was assigned to the HP Retirement Plan and Deferred Profit-Sharing Trusts and the respective Agilent Technologies’ Trusts. Outside the United States, generally, a pro-rata share of the HP pension assets, if any, was transferred or otherwise assigned to the Agilent Technologies entity in accordance with local law or practice. The pro-rata shares were in the same proportion as the projected benefit obligations for HP employees to the total projected benefit obligations of HP and Agilent Technologies as of April 30, 2000. For all periods presented, the assets and liabilities related to the retirement and post-retirement benefit plans of Agilent Technologies are included in net assets of discontinued operations in HP’s accompanying Consolidated Balance Sheet through the spin-off date of 113 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 15: Retirement and Post-Retirement Benefit Plans (Continued) June 2, 2000 and the related costs are included in net earnings of discontinued operations in HP’s accompanying Consolidated Statement of Earnings through June 2, 2000. The information in this note for all periods excludes Agilent Technologies. Retirement Plans HP sponsors a number of defined benefit, defined contribution and other post-retirement employee benefit plans. Benefits under the defined benefit pension plans are generally based on pay and years of service. Worldwide pension and post-retirement costs including defined benefit, defined contribution and other post-retirement plans were $1.0 billion in fiscal 2002, $392 million in fiscal 2001 and $442 million in fiscal 2000. Included in the worldwide pension and post-retirement costs were restructuring charges, consisting of net curtailment gains and losses, net settlement gains and losses and special termination benefits of $319 million, ($38 million) and $66 million in fiscal 2002, 2001 and 2000, respectively (see Note 4 to the Consolidated Financial Statements). For eligible service of U.S. employees through October 31, 1993, the benefit payable under the Retirement Plan is reduced by any amounts due to the employee under HP’s frozen defined contribution Deferred Profit-Sharing Plan (‘‘DPSP’’), which has since been closed to new participants. The combined status of the U.S. defined benefit pension plans and DPSP was as follows at October 31, 2002 and 2001: 2002 2001 In millions Fair value of plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $3,461 $2,416 Retirement benefit obligation . . . . . . . . . . . . . . . . . . . . . . . . . . . . $5,170 $3,185 Global capital market developments resulted in negative returns on HP’s retirement benefit plan assets and a decline in the discount rates used to estimate the liability. As a result, HP was required to record an additional minimum pension liability of $570 million ($379 million after tax) for plans where the accumulated benefit obligation exceeded the fair market value of the respective plan assets. The additional minimum pension liability was included in HP’s accumulated other comprehensive loss. Post-Retirement Benefit Plans In addition to providing pension benefits, HP sponsors post-retirement benefit plans providing medical and life insurance benefits to U.S. retired employees. Substantially all of HP’s current U.S. employees could become eligible for these benefits, and the existing benefit obligation relates primarily to those employees. Once participating in the medical plan, retirees may choose from managed-care and indemnity options, with their contributions dependent on options chosen and length of service. 401(k) Plan U.S. employees may participate in the Tax Saving Capital Accumulation Plan (‘‘TAXCAP’’), which was established as a supplemental retirement program. Beginning February 1, 1998, enrollment in the TAXCAP is automatic for employees who meet eligibility requirements unless they decline participation. Under the TAXCAP program, HP matches contributions by employees up to a maximum of 4% of an employee’s annual compensation. A portion of this matching contribution may be made in the form of HP common stock to the extent an employee elects HP stock as an investment option under the plan. Beginning on November 1, 2000, the maximum contribution under the TAXCAP is 20% of an employee’s annual eligible compensation subject to certain IRS limitations. HP’s expense related to TAXCAP was $120 million in fiscal 2002, $119 million in fiscal 2001 and $110 million in 114 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 15: Retirement and Post-Retirement Benefit Plans (Continued) fiscal 2000. Through October 31, 2000, the maximum combined contribution to the ESPP and TAXCAP was 25% of an employee’s annual eligible compensation, subject to certain regulatory and plan limitations. Effective May 3, 2002, HP assumed the sponsorship of the Compaq Computer Corporation 401k Investment Plan (the ‘‘Compaq 401(k) Plan’’). HP matches contributions by employees up to a maximum of 6% of an employee’s annual compensation. Similar to HP’s pre-acquisition 401(k) plans, contributions are invested at the direction of the employee in various funds, including HP common stock. The amount charged to expense associated with the Compaq 401(k) Plan was $56 million. Components of Net Pension and Post-Retirement Benefit Costs HP’s net pension and post-retirement benefit costs were as follows for the years ended October 31, 2002, 2001 and 2000: U.S. Defined Benefit Plans 2001 2000 2002 Non-U.S. Defined Benefit Plans 2001 2000 2002 U.S. Post- Retirement Benefit Plans 2002 2001 2000 Service cost . . . . . . . . . . . . . . . . . . . . . . . . . $ 220 $ 198 $ 161 $ 108 $ 93 $ 77 $ 26 $ 18 $ 18 Interest cost . . . . . . . . . . . . . . . . . . . . . . . . 188 24 Expected return on plan assets . . . . . . . . . . . (174) (105) (100) (157) (136) (107) (34) (47) (41) Amortization and deferrals: 118 91 74 96 52 74 27 In millions Actuarial (gain) loss . . . . . . . . . . . . . . . . . Transition (asset) obligation Prior service cost (benefit) . . . . . . . . . . . . (14) . . . . . . . . . . . — — 3 30 3 5 14 (6) (22) (20) (21) (5) — — — — — — (5) 3 (4) (4) 2 2 1 8 Net periodic benefit cost . . . . . . . . . . . . . . . 267 1 30 178 (22) Curtailment (gain) loss . . . . . . . . . . . . . . . Settlement (gain) loss . . . . . . . . . . . . . . . . (1) Special termination benefit . . . . . . . . . . . . 194 — 84 112 (8) (10) (18) 11 95 — 55 54 34 (28) (24) (1) 70 (1) — (31) 16 — — — — 21 — — 1 — Net restructuring (gains) charges . . . . . . 225 (23) 67 3 16 — 91 (31) (1) Net benefit cost . . . . . . . . . . . . . . . . . . . . . . $ 492 $ 155 $ 179 $ 87 $ 71 $ 54 $125 $(59) $(25) 115 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 15: Retirement and Post-Retirement Benefit Plans (Continued) The funded status of the defined benefit and post-retirement benefit plans was as follows at October 31, 2002 and 2001: Change in fair value of plan assets: U.S. Defined Benefit Plans Non-U.S. Defined Benefit Plans 2002 2001 2002 2001 U.S. Post- Retirement Benefit Plans 2002 2001 In millions Fair value—Beginning of year . . . . . . . . . . . . $ 881 $1,200 $1,528 $1,562 $ 381 $ 522 — Addition of plan—Compaq . . . . . . . . . . . . . . — Addition/deletion of plans . . . . . . . . . . . . . . . (131) Actual return on plan assets . . . . . . . . . . . . . — Employer contributions . . . . . . . . . . . . . . . . . 5 Participants’ contributions . . . . . . . . . . . . . . . (15) Benefits paid . . . . . . . . . . . . . . . . . . . . . . . . — Restructuring impact . . . . . . . . . . . . . . . . . . . — Currency impact . . . . . . . . . . . . . . . . . . . . . . 1,387 (49) (638) 456 34 (77) (16) 149 2,000 — (453) 246 — (323) — — — — (115) 102 23 (44) (5) 5 — — (307) 38 — (50) — — 12 — (60) 17 13 (46) — — Fair value—End of year . . . . . . . . . . . . . . . . 2,351 881 2,774 1,528 317 381 Change in benefit obligation: Benefit obligation—Beginning of year . . . . . . Addition of plan—Compaq . . . . . . . . . . . . . . Addition/deletion of plans . . . . . . . . . . . . . . . Service cost . . . . . . . . . . . . . . . . . . . . . . . . . Interest cost . . . . . . . . . . . . . . . . . . . . . . . . . Participants’ contributions . . . . . . . . . . . . . . . Actuarial (gain) loss . . . . . . . . . . . . . . . . . . . Benefits paid . . . . . . . . . . . . . . . . . . . . . . . . Plan amendments . . . . . . . . . . . . . . . . . . . . . Restructuring impact . . . . . . . . . . . . . . . . . . . Currency impact . . . . . . . . . . . . . . . . . . . . . . 1,650 2,247 — 220 188 — (116) (323) — 194 — 1,314 — — 198 96 — 125 (50) — (33) — 1,605 1,701 (51) 108 118 34 121 (77) 1 (35) 200 1,508 — — 93 91 23 (22) (44) (24) (20) — 489 481 — 26 52 13 357 (46) 122 79 — Benefit obligation—End of year . . . . . . . . . . . . 4,060 1,650 3,725 1,605 1,573 350 — 11 18 27 5 123 (15) — (30) — 489 Plan assets (less than) in excess of benefit obligation . . . . . . . . . . . . . . . . . . . . . . . . . . . Unrecognized net experience loss (gain) . . . . . . Unrecognized prior service cost (benefit) related to plan changes . . . . . . . . . . . . . . . . . . . . . . . Unrecognized net transition asset . . . . . . . . . . . (1,709) 815 (769) 365 (951) 1,202 (77) 267 (1,256) 417 (108) (26) 13 — 16 — (5) (8) (1) 181 — 94 — (34) — (745) — (168) — Net (accrued) prepaid amount recognized . . . . . Contributions after measurement date . . . . . . . . (881) 100 (388) — 246 17 Net amount recognized . . . . . . . . . . . . . . . . . . . $ (781) $ (388) $ 263 $ 181 $ (745) $(168) 116 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 15: Retirement and Post-Retirement Benefit Plans (Continued) The net amount recognized for HP’s defined benefit and post-retirement benefit plans was as follows at October 31, 2002 and 2001: U.S. Defined Benefit Plans 2001 2002 Non-U.S. Defined Benefit Plans 2002 2001 In millions U.S. Post- Retirement Benefit Plans 2001 2002 Prepaid benefit cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ — $ — $ 736 $ 195 $ — $ — 6 — — — Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accrued benefit liability . . . . . . . . . . . . . . . . . . . . . . . . . . (1,236) (388) (594) (14) (745) (168) 115 — — — Accumulated other comprehensive loss . . . . . . . . . . . . . . . 455 — — — Net amount recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (781) $(388) $ 263 $ 181 $(745) $(168) Defined benefit plans with projected benefit obligations exceeding the fair value of plan assets were as follows at October 31, 2002 and 2001: U.S. Defined Benefit Plans 2002 2001 Non-U.S. Defined Benefit Plans 2002 2001 In millions Aggregate fair value of plan assets . . . . . . . . . . . . . . . . . . . . . . . . . . $2,351 $ 881 $2,376 $779 Aggregate projected benefit obligation . . . . . . . . . . . . . . . . . . . . . . . $4,060 $1,650 $3,388 $903 Defined benefit plans with accumulated benefit obligations exceeding the fair value of plan assets were as follows at October 31, 2002 and 2001: Aggregate fair value of plan assets . . . . . . . . . . . . . . . . . . . . . . . . $2,351 $ — $1,016 $ — Aggregate accumulated benefit obligation . . . . . . . . . . . . . . . . . . . $3,257 $ — $1,538 $ — Plan assets consist primarily of listed stocks and bonds. It is HP’s practice to fund the plans to the extent that contributions are tax-deductible. U.S. Defined Benefit Plans Non-U.S. Defined Benefit Plans 2002 2001 2002 2001 In millions 117 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 15: Retirement and Post-Retirement Benefit Plans (Continued) Assumptions The assumptions used to measure the benefit obligations and to compute the expected long-term return on assets for HP’s defined benefit and post-retirement benefit plans were as follows for the years ended October 31, 2002, 2001 and 2000: 2002 2001 2000 U.S. defined benefit plans: Discount rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Average increase in compensation levels . . . . . . . . . . . . . . Expected long-term return on assets . . . . . . . . . . . . . . . . . 6.8% 4.5% 8.5% 7.0% 5.8% 9.0% 7.5% 6.5% 9.0% Non-U.S. defined benefit plans: Discount rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 to 6.0% 2.5 to 6.5% 3.0 to 6.5% Average increase in compensation levels . . . . . . . . . . . . . . 3.0 to 4.5% 3.5 to 5.5% 3.5 to 5.5% Expected long-term return on assets . . . . . . . . . . . . . . . . . 5.5 to 7.5% 6.5 to 8.5% 6.1 to 8.5% U.S. post-retirement benefit plans: Discount rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Expected long-term return on assets . . . . . . . . . . . . . . . . . Current medical cost trend rate . . . . . . . . . . . . . . . . . . . . Ultimate medical cost trend rate . . . . . . . . . . . . . . . . . . . 6.8% 8.5% 12.5% 5.5% 7.0% 9.0% 7.8% 5.5% 7.5% 9.0% 7.8% 5.5% The rate of increase in medical costs was assumed to decrease gradually through 2010, and remain at that level thereafter. Assumed health care cost trend rates could have a significant effect on the amounts reported for health care plans. A 1.0 percentage point increase in the assumed health care cost trend rates would have increased the total service and interest cost components reported in fiscal 2002 by $19 million and would have increased the post-retirement benefit obligation reported in fiscal 2002 by $219 million. A 1.0 percentage point decrease in the assumed health care cost trend rates would have decreased the total service and interest cost components reported in fiscal 2002 by $14 million and would have decreased the post-retirement obligation reported in fiscal 2002 by $179 million. Note 16: Commitments HP leases certain real and personal property under non-cancelable operating leases. Future annual minimum lease payments at October 31, 2002 were $493 million for fiscal 2003, $397 million for fiscal 2004, $286 million for fiscal 2005, $228 million for fiscal 2006, $192 million for fiscal 2007 and $522 million thereafter. These payments will be partially offset by sublease rental income commitments. Future minimum sublease rental income commitments at October 31, 2002 were $23 million for fiscal 2003, $14 million for fiscal 2004, $10 million per year in each of fiscal years 2005 through 2007 and $10 million thereafter. Certain leases require HP to pay property taxes, insurance and routine maintenance, and include escalation clauses. Rent expense was $566 million in fiscal 2002, $374 million in fiscal 2001 and $344 million in fiscal 2000. Sublease rental income was $17 million in fiscal 2002, $20 million in fiscal 2001 and $19 million in fiscal 2000. Note 17: Litigation and Contingencies Pending Litigation HP v. Cooper et al. is a lawsuit filed in United States District Court in the Northern District of California on or about March 23, 1998. The Cooper defendants claim that HP’s LaserJet printers infringe U.S. patent 5,424,780, which allegedly covers portions of the resolution enhancement 118 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 17: Litigation and Contingencies (Continued) technology employed in these printers, and seek an injunction, monetary damages and attorneys’ fees and costs. Based on an opinion from outside counsel, HP believes that its LaserJet printers do not infringe the patent. The U.S. Patent Office agreed to reexamine the patent based on prior art identified by the parties. Litigation was stayed pending the outcome of the U.S. Patent Office reexamination. The U.S. Patent Office issued a reexamination certificate in July 2002, and the stay of litigation was subsequently lifted. Stevens v. HP is an unfair business practices consumer class action filed in state court in Riverside County, California on or about July 31, 2000. Consumer class action lawsuits have been filed, in coordination with the original plaintiffs, in 32 additional states. The various plaintiffs throughout the country claim to have purchased different models of HP inkjet printers over the past four years. The basic factual allegation of these actions is that when the affected consumer purchased HP printers they received half-full or ‘‘economy’’ ink cartridges instead of full cartridges. Plaintiffs claim that HP’s advertising, packaging and marketing representations for the printers led the consumers to believe they would receive full cartridges. These actions seek injunctive relief, disgorgement of profits, compensatory damages, punitive damages and attorneys’ fees under various state unfair business practices statutes and common law claims of fraud and negligent misrepresentation. HP recently obtained summary judgment against plaintiffs in the California action, which the plaintiffs are appealing. HP also received summary judgment in Kansas and Arizona. The matter has been certified as a class action in North Carolina state court, and a trial date has been set for June 9, 2003. The Ohio and New York litigation has been dismissed. In Connecticut, the trial court denied the plaintiffs’ motion to certify a class action. In Oregon and Washington, the case has been dismissed without prejudice. The litigation is in various stages in other jurisdictions. Alvis v. HP is a nationwide defective product consumer class action filed in United States District Court in Jefferson County, Texas by a resident of eastern Texas in April 2001. In February 2000, a similar suit captioned LaPray v. Compaq was filed in United States District Court in Jefferson County, Texas against Compaq. In May 2000 Sprung v. HP and Compaq was filed in United States District Court in the 60th Judicial District of Colorado. These actions are part of a series of similar suits filed against several computer manufacturers. The basic allegation is that HP and Compaq sold computers containing floppy disk controllers that fail to alert the user to certain floppy disk controller errors. That failure is alleged to result in data loss or data corruption. The plaintiffs in Alvis and LaPray seek injunctive relief, declaratory relief, rescission and attorneys’ fees. In July 2001, a nationwide class was certified in the LaPray case. Compaq has filed a petition for review by the Texas Supreme Court. The Texas Supreme Court requested additional briefing. A class certification hearing in Alvis has been set for February 2003. The Sprung case was dismissed on May 31, 2002. In addition, HP and Compaq continue to provide information to the U.S. government and state attorneys general in California and Illinois in response to inquiries regarding floppy disk controllers in computers sold to government entities. On or about December 27, 2001, Cornell University and the Cornell Research Foundation, Inc. filed an action against HP in United States District Court in the Northern District of New York alleging that HP’s PA-RISC 8000 family of microprocessors infringes a Cornell patent that describes a way of executing microprocessor instructions. This action seeks declaratory, injunctive and other relief. The court is expected to hold a hearing to construe the disputed claims terms in Cornell’s patent in early 2003. After reviewing the pertinent materials, HP believes that its products do not infringe the patent. Furthermore, HP believes Cornell’s patent is invalid. 119 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 17: Litigation and Contingencies (Continued) A number of purported stockholder class actions were brought in 1998 against Compaq and certain present and former directors and officers of Compaq, on behalf of all persons who purchased Compaq common stock from July 10, 1997 through March 6, 1998. These actions were consolidated under the title Berger v. Compaq Computer Corporation, et al. on December 23, 1998 in United States District Court in Texas. The consolidated amended complaint alleges that defendants violated Section 10(b) of the Securities Exchange Act of 1934, as amended, and Rule 10b-5 promulgated thereunder by withholding information and making misleading statements about channel inventory, factoring of receivables and Compaq marketing programs in order to inflate the price of Compaq’s common stock and further alleges that a number of individual defendants sold Compaq common stock at those purportedly inflated prices. In July 2000, the case was certified as a class action, but this action was later vacated by the Fifth Circuit Court of Appeals. Compaq reached a mediated settlement with lead plaintiffs and their attorneys in the amount of approximately $29 million, of which approximately $28 million is covered by insurance. The parties presented this settlement to the District Court for approval in June 2002. The final hearing on the fairness of the settlement was held on November 1, 2002. On November 25, 2002, the District Court entered two orders. One order approved the settlement and granted a final judgment and dismissed the lawsuit with prejudice. The second order awarded fees and expenses to plaintiffs’ counsel. Digwamaji et al. v. Bank of America et al. is a purported class action lawsuit in which HP and numerous other multinational corporations have been named as defendants. It was filed on September 27, 2002 in United States District Court in the Southern District of New York on behalf of current and former South African citizens and their survivors who suffered violence and oppression under the apartheid regime. The lawsuit alleges that HP and other companies helped perpetuate, and profited from, the apartheid regime during the period from 1948-1994 by selling products and services to agencies of the South African government. Claims are based on the Alien Tort Claims Act, the Torture Protection Act, the Racketeer Influenced and Corrupt Organizations Act and a variety of other international laws and treaties relating to violations of human rights, war crimes and crimes against humanity. The complaint seeks, among other things, an accounting, the creation of a historic commission, compensatory damages in excess of $200 billion, punitive damages in excess of $200 billion, costs and attorneys’ fees. This matter is in the early stage of litigation and HP is preparing its response. Two non-binding arbitration proceedings are ongoing in Germany before the arbitration board of the Patent and Trademark Office. The proceedings were brought by VerwertungsGesellschaft Wort, a collection agency representing certain copyright holders, against HP and relate to whether and to what extent copyright levies should be imposed upon certain products that enable the production of copies by private persons in accordance with copyright laws implemented in Germany. These proceedings were instituted in June 2001 and June 2002, respectively. In addition, HP may face similar proceedings in other European jurisdictions based on copyright laws implemented in those jurisdictions. The levies, if imposed, would be based upon the number of products sold in particular jurisdictions, and the per-product amounts of the levies vary. Products that are the subject of the claims in Germany include multi-function devices, personal computers and printers. Products at issue in other jurisdictions include: in Belgium, CD media and CD-writers; in Spain, CD media; in Greece, photocopiers and photocopying paper; and in Switzerland, CD media, DVD media and MP3 players. Other EU member countries that do not yet have levy schemes in place are expected to implement similar legislation. HP, other companies and various industry associations are opposing certain aspects of the levies. Kassin v. Agilent Technologies is a nationwide securities class action filed on November 26, 2001 in United States District Court in the Southern District of New York against Agilent Technologies, Inc. 120 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 17: Litigation and Contingencies (Continued) and several banks and underwriters for conduct concerning the commission structure of Agilent Technologies’ initial public offering (‘‘IPO’’) in late 1999. A consolidated amended complaint was filed in April 2002 alleging that the defendant banks and underwriters offered Agilent Technologies IPO shares in exchange for excessive commissions and guarantees to buy more shares at an inflated price in the IPO aftermarket. This case is similar to numerous other cases filed in the United States District Court in the Southern District of New York concerning the IPO market of the late 1990s. By stipulation, the individual defendants have been dismissed from the case without prejudice. An omnibus motion to dismiss has been filed on behalf of issuer defendants. While HP is not named as a defendant in this action, HP includes the litigation in this report due to an indemnification agreement between HP and Agilent Technologies. HP was contacted informally by the San Francisco District Office of the U.S. Securities and Exchange Commission (‘‘SEC’’) in March 2002 requesting the voluntary provision of documents and related information concerning HP’s relationships and communications with Deutsche Bank and affiliated parties and communications regarding the solicitation of votes from Deutsche Bank and affiliated parties in connection with the Compaq acquisition. The SEC has advised HP that the inquiry should not be construed as an indication by the SEC or its staff that any violations of the law have occurred, nor should it be considered a reflection upon any person, entity or security. HP is cooperating fully with this inquiry. In April 2002 HP received a subpoena from the U.S. Attorney’s Office for the Southern District of New York to produce information concerning the voting by each of Deutsche Bank and Northern Trust and their respective affiliated parties on the proposal to issue shares in connection with the Compaq acquisition. HP understands that this inquiry is in response to press accounts concerning the vote on the proposal at the HP special meeting of shareowners held on March 19, 2002. HP is fully cooperating with this inquiry. HP is involved in lawsuits, claims, investigations and proceedings, in addition to those identified above, consisting of patent, commercial, securities, employment and environmental matters, which arise in the ordinary course of business. In accordance with SFAS No. 5, ‘‘Accounting for Contingencies,’’ HP makes a provision for a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case. Litigation is inherently unpredictable. However, HP believes that it has valid defenses with respect to the legal matters pending against it as well as adequate provisions for any probable and estimable losses. It is possible, nevertheless, that cash flows or results of operations could be affected in any particular period by the resolution of one or more of these contingencies. Litigation Settlement On June 4, 2001, HP and Pitney Bowes Inc. (‘‘Pitney Bowes’’) announced they had entered into agreements that resolved all pending patent litigation between the parties without admission of infringement and in connection therewith HP paid Pitney Bowes $400 million in cash on June 7, 2001. In addition, the companies entered into a technology licensing agreement and expect to pursue business and commercial relationships. The litigation related to Pitney Bowes’ claims that HP LaserJet printers infringed Pitney Bowes’ character edge smoothing patent, and HP’s claims that Pitney Bowes copiers, fax machines, document management software and a postal metering machine infringed HP’s patents. 121 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 18: Segment Information Description of Segments HP is a leading global provider of products, technologies, solutions and services to consumers and businesses. HP’s offerings span information technology (‘‘IT’’) infrastructure, personal computing and access devices, global services and imaging and printing. As of October 31, 2002, HP organized its operations into five business segments: the Imaging and Printing Group, the Personal Systems Group, the Enterprise Systems Group, HP Services and HP Financial Services. The segments were determined in accordance with how management views and evaluates HP’s businesses. In the first quarter of fiscal 2002, HP made strategic changes to move: the PC business from Computing Systems to Personal Systems; servers, storage and software from Computing Systems to Enterprise Systems; personal appliances from All Other to Personal Systems; and HP Financial Services from IT Services to a separate reporting segment. In the third quarter of fiscal 2002, HP made another strategic change to move workstations from Computing Systems to Personal Systems. The remaining businesses of IT Services became HP Services. Segment financial data for the years ended October 31, 2001 and 2000 has been restated to reflect these organizational changes. The factors that management uses to identify HP’s separate businesses include customer base, homogeneity of products, technology and delivery channels. A description of the types of products and services provided by each reportable segment is as follows: • Imaging and Printing Group provides home and business imaging and printing devices, digital imaging and publishing systems, printing supplies and consulting services. Home and business imaging and printing devices include color and monochrome printers for shared and personal use, multi-function laser and all-in-one inkjet devices, personal color copiers and faxes, wide- and large-format inkjet printers and digital presses. Digital imaging and publishing systems include scanners, photosmart printers, and digital photography products. Supplies include laser and inkjet printer cartridges and other related printing media. Consulting services are provided to customers to optimize the use of printing and imaging assets. • Personal Systems Group provides commercial personal computers (‘‘PCs’’), consumer PCs, workstations, a range of handheld computing devices, digital entertainment systems, calculators and other related accessories, software and services for commercial and consumer markets. Commercial PCs include the HP e-PC and Compaq Evo desktop series, as well as Evo notebook PCs. Home PCs include the HP Pavilion and Compaq Presario series of multi-media consumer desktop PCs and notebook PCs. Workstations are provided for UNIX�, Windows� and Linux based systems. Handheld computing devices include the iPAQ series of products that run on Pocket PC software. Digital entertainment systems offer the DVD+RW drives as well as digital entertainment center products. Post-Compaq acquisition product roadmap decisions include discontinuance of the Vectra desktop series, the Armada and Omnibook notebook series and Jornada handheld products. • Enterprise Systems Group provides business critical servers, industry standard servers, storage and software solutions. Business critical servers include Reduced Instruction Set Computing (RISC)-based servers running on the HP-UX operating system, Itanium�-based servers running on HP-UX, Windows� and Linux and the HP AlphaServer product line running on both Tru64 UNIX� and Open VMS. The various server offerings range from low-end servers to high-end scalable servers, including the Superdome line. Additionally, HP offers its NonStop fault-tolerant server products, which deliver high levels of availability, performance, scalability and manageability for business critical solutions. Industry standard servers offer primarily entry-level and mid-range ProLiant servers, which run on the Windows�, Linux and Novell Inc. operating 122 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 18: Segment Information (Continued) systems. Storage provides entry-level, mid-range and enterprise array offerings, storage area networks, storage management software and virtualization technologies, as well as tape drives, tape libraries and optical archival storage. Software offerings include OpenView and other management and telecommunications software solutions designed primarily for large-scale systems and networks. These software solutions run on a variety of operating systems including Windows� and multiple versions of UNIX�. Post-Compaq acquisition product roadmap decisions include discontinuance of the NetServer line. • HP Services provides a comprehensive, integrated portfolio of IT services including customer support, consulting and integration, and managed services. Customer support provides a range of services from standalone product support to high availability services for complex, global, networked, multi-vendor environments. Customer support also manages the delivery of warranty support through its own service organization, as well as through full-service resellers and independent service companies. Consulting and integration provides services to design, build and integrate IT infrastructure. Consulting and integration also provides cross-industry solutions in areas such as customer relationship management, supply chain, e-commerce, business portals, messaging and security, as well as industry-focused solutions for financial services, telecommunications, manufacturing and the public sector. Managed services offers a range of IT management services, both comprehensive and selective, including transformational infrastructure services, client computing managed services, managed web services and application services, as well as business continuity and recovery services. HP Services teams with the leading software, networking and services companies to bring complete solutions to HP’s customers. • HP Financial Services supports and enhances HP’s global product and services solutions by providing a broad range of value-added financial services offerings that enable HP’s customers worldwide to acquire complete IT solutions, including hardware, software and services. HP Financial Services offerings include lease and loan financing and computing and printing utility offerings, as well as financial asset management services for large global and enterprise customers. HP Financial Services also offers an array of specialized financial services to small and medium-sized businesses and educational and governmental customers. HP Financial Services offers innovative, customized and flexible alternatives to balance unique customer cash flow, technology obsolescence and capacity needs. Prior to fiscal 2002, HP’s immaterial operating segments were aggregated to form an ‘‘All Other’’ category as they did not meet the materiality threshold for a reportable segment. This category included primarily the VeriFone business prior to its divestiture in the third quarter of fiscal 2001. The four principal reportable segments disclosed in these consolidated financial statements are based on HP’s management organizational structure as of October 31, 2002. Separate segment reporting has also been included for HP Financial Services, which is included in the Enterprise Systems Group’s organizational structure, due to the distinct nature of this business. Future changes to this organizational structure may result in changes to the reportable segments disclosed. Segment Revenue and Profit The accounting policies used to derive reportable segment results are generally the same as those described in Note 1 to the Consolidated Financial Statements. Intersegment net revenue and earnings from operations include transactions between segments that are intended to reflect an arm’s length transfer at the best price available from comparable external customers and are primarily related to intercompany sales of products to HP Financial Services for leasing transactions. 123 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 18: Segment Information (Continued) A significant portion of each segment’s expenses arise from shared services and infrastructure that HP has historically allocated to the segments in order to realize economies of scale and to use resources efficiently. These expenses include costs of centralized research and development, legal, accounting, employee benefits, real estate, insurance services, information technology services, treasury and other corporate and infrastructure costs. In the first quarter of fiscal 2002, HP revised its allocation methodology for shared services and infrastructure. HP believes these allocation changes resulted in a better reflection of the utilization of services provided to or benefits received by the segments. Segment financial data for the years ended October 31, 2001 and 2000 has been restated to reflect these changes. Segment Data The results of the reportable segments are derived directly from HP’s management reporting system. The results are based on HP’s method of internal reporting and are not necessarily in conformity with accounting principles generally accepted in the United States. Management measures the performance of each segment based on several metrics, including earnings from operations. These results are used, in part, to evaluate the performance of, and allocate resources to, each of the segments. Certain operating expenses, which are separately managed at the corporate level, are not allocated to segments. These unallocated costs include primarily acquisition-related charges, restructuring charges, charges for purchased IPR&D, amortization of purchased intangible assets and goodwill and the amount by which profit-dependent bonus expenses and certain employee-related benefit program costs differ from a targeted level recorded by the segments. Asset data is not reviewed by management at the segment level, with the exception of inventory, which is allocated to and directly managed by each segment. All of the products and services within the respective segments are generally considered similar in nature, and therefore a separate disclosure of similar classes of products and services below the segment level is not presented. Financial information for each reportable segment was as follows as of and for the fiscal years ended October 31, 2002, 2001 and 2000: Imaging and Personal Enterprise Systems Group Printing Group Systems Group HP Services HP Financial Services All Other Total In millions 2002: Net revenue . . . . . . . . . . . . . . . $20,324 $14,733 $11,400 $9,095 $1,707 $ — $57,259 Earnings (loss) from operations . $ 3,249 $ (401) $ (968) $1,022 $ (140) $ — $ 2,762 Inventory . . . . . . . . . . . . . . . . . $ 3,136 $ 843 $ 1,188 $ 629 $ 13 $ (12) $ 5,797 2001: Net revenue . . . . . . . . . . . . . . . $19,426 $10,117 $ 8,395 $6,124 $1,454 $ 245 $45,761 Earnings (loss) from operations . $ 1,869 $ (412) $ (291) $ 647 $ (179) $ (71) $ 1,563 Inventory . . . . . . . . . . . . . . . . . $ 3,433 $ 602 $ 843 $ 342 $ 6 $ (22) $ 5,204 2000: Net revenue . . . . . . . . . . . . . . . $20,346 $12,008 $ 9,628 $5,730 $1,411 $ 423 $49,546 Earnings (loss) from operations . $ 2,523 $ 335 $ 660 $ 578 Inventory . . . . . . . . . . . . . . . . . $ 3,475 $ 685 $ 1,080 $ 337 $ $ 85 40 $(113) $ 4,068 $ 82 $ 5,699 124 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 18: Segment Information (Continued) The reconciliation of segment information to HP consolidated totals was as follows for the years ended October 31, 2002, 2001 and 2000: 2002 2001 In millions 2000 Net revenue: Total segments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $57,259 $45,761 $49,546 Elimination of intersegment net revenue and other . . . . . . . . . . . . . . . . (676) Total HP consolidated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $56,588 $45,226 $48,870 (671) (535) (Loss) earnings from continuing operations before extraordinary item, cumulative effect of change in accounting principle and taxes: Total segment earnings from operations . . . . . . . . . . . . . . . . . . . . . . . . . $ 2,762 $ 1,563 $ 4,068 — — Acquisition-related inventory write-downs . . . . . . . . . . . . . . . . . . . . . . . 494 145 Corporate and unallocated costs, and eliminations . . . . . . . . . . . . . . . . . (384) (102) Restructuring charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (35) — In-process research and development charges . . . . . . . . . . . . . . . . . . . . . (25) — Acquisition-related charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (174) (86) Amortization of purchased intangible assets and goodwill . . . . . . . . . . . . 171 356 Interest and other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 (53) Net (losses) gains on divestitures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 (455) Net investment (losses) gains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — (400) Litigation settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702 $ 4,625 Total HP consolidated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ (1,052) $ (147) 49 (1,780) (793) (701) (402) 52 — (106) 14 Major Customers No single customer represented 10% or more of HP’s total net revenue in any period presented. Geographic Information Net revenue and net property, plant and equipment, classified by major geographic areas in which HP operates, were as follows as of and for the years ended October 31, 2002, 2001 and 2000: 2002 2001 In millions 2000 Net revenue: U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $23,302 $18,833 $21,528 Non-U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27,342 Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $56,588 $45,226 $48,870 26,393 33,286 2002 2001 In millions 2000 Net property, plant and equipment: U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $4,158 $2,102 $2,256 Non-U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2,244 Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $6,924 $4,397 $4,500 2,295 2,766 125 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Notes to Consolidated Financial Statements (Continued) Note 18: Segment Information (Continued) Net revenue by geographic area is based upon the sales location which predominately represents the customer location. No single country outside of the United States represented more than 10% of HP’s total net revenue in any period presented. No single country outside of the United States represented more than 10% of HP’s total net property, plant and equipment in any period presented, with the exception of Ireland and Singapore, which held 11% and 10% of these assets at October 31, 2001, respectively. HP’s long-lived assets other than goodwill and purchased intangible assets, which are not allocated to specific geographic locations, are composed principally of net property, plant and equipment. Note 19: Subsequent Events At October 31, 2002, HP held a 49% equity interest in Intria-HP Corporation (‘‘Intria’’), a provider of IT services, which was jointly owned with Canadian Imperial Bank of Commerce (‘‘CIBC’’). On November 1, 2002, HP acquired the remaining outstanding stock of Intria and other related IT assets from CIBC. In connection with the acquisition, HP also entered into a multi-year contract to provide IT services to CIBC. The acquisition was accounted for under the purchase method of accounting. Effective November 1, 2002, HP will include the assets, liabilities and results of operations in our consolidated financial statements. On December 11, 2002, HP offered under its 2000 Shelf Registration Statement, $200 million of 3.375% Series A Medium-Term Notes (the ‘‘3.375% Notes’’), which mature on December 15, 2005 and $50 million of 4.25% Series A Medium-Term Notes (the ‘‘4.25% Notes’’), which mature on December 17, 2007. HP may redeem some or all of the 3.375% Notes or the 4.25% Notes at any time at the redemption prices described in the prospectus supplement dated June 6, 2000. As a result of the Compaq acquisition and associated credit rating changes, approximately $250 million of HP’s debt due to CCF Charterhouse, now HSBC-CCF, became subject to a put option whereby the debt became repayable at the option of HSBC-CCF. On December 17, 2002, this put option was waived by HSBC-CCF and was renegotiated so that the debt becomes repayable at HSBC-CCF’s election on September 29, 2003. 126 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Quarterly Summary(1) (Unaudited) For the following three-month periods ended In millions, except per share amounts January 31 April 30 July 31 October 31 2002 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $11,383 8,325 Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625 Earnings (loss) from operations . . . . . . . . . . . . . . . . . . . . . Net earnings (loss) before extraordinary item . . . . . . . . . . . 478 Extraordinary item—gain on early extinguishment of debt, $10,621 $16,536 12,419 (2,476) (2,029) 7,575 414 238 $18,048 13,260 425 390 net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net earnings (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic net earnings (loss) per share:(2) 6 484 14 252 — (2,029) — 390 . . . . . . . . . $ 0.25 $ 0.12 $ (0.67) $ 0.13 Net earnings (loss) before extraordinary item Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — 0.01 — — Net earnings (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 0.25 $ 0.13 $ (0.67) $ 0.13 Diluted net earnings (loss) per share:(2) . . . . . . . . . $ 0.25 $ 0.12 $ (0.67) $ 0.13 Net earnings (loss) before extraordinary item Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — 0.01 — — Net earnings (loss) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 0.25 $ 0.13 $ (0.67) $ 0.13 Cash dividends paid per share . . . . . . . . . . . . . . . . . . . . . . $ 0.08 Range of per share closing stock prices on the New York Stock Exchange (‘‘NYSE’’): Low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 16.89 High . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 23.53 $ 0.08 $ 0.08 $ 0.08 $ 16.96 $ 11.52 $ 22.04 $ 20.50 $ 11.16 $ 15.80 127 For the following three-month periods ended In millions, except per share amounts January 31 April 30 July 31 October 31 2001 Net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $12,398 9,060 Cost of sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Earnings from operations 770 . . . . . . . . . . . . . . . . . . . . . . . . . Net earnings before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . . . 390 Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Cumulative effect of change in accounting principle, net of taxes(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Net earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic net earnings per share:(2) Net earnings before extraordinary item and cumulative (272) 141 $11,668 $10,284 7,620 204 8,738 343 $10,876 8,077 122 35 12 — 47 115 8 — 123 84 13 — 97 effect of change in accounting principle . . . . . . . . . . . . $ 0.20 $ 0.02 $ 0.06 $ 0.04 Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cumulative effect of change in accounting principle, net 0.01 of taxes(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0.14) — — — — 0.01 — Net earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 0.07 $ 0.02 $ 0.06 $ 0.05 Diluted net earnings per share:(2) Net earnings before extraordinary item and cumulative effect of change in accounting principle . . . . . . . . . . . . $ 0.20 $ 0.02 $ 0.06 $ 0.04 Extraordinary item—gain on early extinguishment of debt, net of taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cumulative effect of change in accounting principle, net 0.01 of taxes(3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0.14) — — — — 0.01 — Net earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 0.07 $ 0.02 $ 0.06 $ 0.05 Cash dividends paid per share . . . . . . . . . . . . . . . . . . . . . . $ 0.08 Range of per share closing stock prices on NYSE: $ 0.08 $ 0.08 $ 0.08 Low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 29.38 High . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 47.44 $ 27.41 $ 24.00 $ 36.86 $ 30.90 $ 14.50 $ 25.91 Notes: (1) Certain reclassifications have been made to prior quarter balances in order to conform to the current presentation. (2) EPS for each quarter is computed using the weighted-average number of shares outstanding during that quarter, while EPS for the fiscal year is computed using the weighted-average number of shares outstanding during the year. Thus, the sum of the EPS for each of the four quarters may not equal the EPS for the fiscal year. (3) HP adopted SAB No. 101, ‘‘Revenue Recognition in Financial Statements’’ in the fourth quarter of fiscal 2001, retroactive to November 1, 2000. ITEM 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. None. 128 ITEM 10. Directors and Executive Officers of the Registrant. PART III Information regarding directors of HP who are standing for reelection is set forth under ‘‘Election of Directors’’ in HP’s Notice of Annual Meeting of Shareowners and Proxy Statement to be filed within 120 days after HP’s fiscal year end of October 31, 2002 (the ‘‘Notice and Proxy Statement’’), which information is incorporated herein by reference. The names of the executive officers of HP and their ages, titles, and biographies as of the date hereof are set forth below. Executive Officers: Carleton S. Fiorina; age 48; Chairman and Chief Executive Officer. Ms. Fiorina serves as Chairman of the Board and Chief Executive Officer of HP. She became Chairman of the Board in September 2000 after serving as President, Chief Executive Officer and director since July 1999. Prior to joining HP, she spent nearly 20 years at AT&T Corp. and Lucent Technologies, Inc., where she served as Executive Vice President, Computer Operations for Lucent and oversaw the formation and spin-off of Lucent from AT&T. She also served as Lucent’s President, Global Service Provider Business and President, Consumer Products. Ms. Fiorina is a member of the Board of Directors of Cisco Systems, Inc. Ann O. Baskins; age 47; Senior Vice President, General Counsel and Secretary. Ms. Baskins was elected Senior Vice President in 2002 after serving as Vice President since November 1999. She has served as General Counsel responsible for worldwide legal matters since January 2000. Since 1999 she has also served as Corporate Secretary, and was elected Assistant Secretary from 1985 to 1999. Peter Blackmore; age 55; Executive Vice President, Enterprise Systems Group. Mr. Blackmore was elected Executive Vice President, Enterprise Systems Group in 2002 in connection with the Compaq acquisition. Prior to the close of the transaction, Mr. Blackmore served as Executive Vice President, Worldwide Sales and Services of Compaq since 2000. Prior to that time, Mr. Blackmore served as Senior Vice President, Sales and Services earlier in 2000, and Senior Vice President, Sales and Marketing from 1999 to 2000. Mr. Blackmore joined Compaq in 1991 as Manager, Major Accounts Marketing, Europe, and served in a number of senior sales and marketing positions. Susan D. Bowick; age 54; Executive Vice President, Human Resources and Workforce Development. Ms. Bowick was elected Executive Vice President in 2002 after serving as Vice President since November 1999. Between 1995 and 1997, she served as Business Personnel Manager for the Computer Organization. She was first appointed a Vice President in 1997. Jeffrey J. Clarke; age 41; Executive Vice President, Supply Chain and Customer Operations. Mr. Clarke was elected Executive Vice President, Merger Integration in 2002 in conjunction with the Compaq acquisition. In December 2002, he was named Executive Vice President of Supply Chain and Customer Operations. During his 17-year career with Compaq and Digital Equipment Corporation, Mr. Clarke held key management positions including Senior Vice President, Finance and Administration and Chief Financial Officer, Vice President, Finance & Strategy, Worldwide Sales and Services and Vice President, Corporate Strategy and Finance. 129 Debra L. Dunn; age 46; Senior Vice President, Corporate Affairs. Ms. Dunn was elected Senior Vice President in 2002 after serving as Vice President since November 1999. She previously held the position of General Manager of the Executive Staff from 1998 to 1999. From 1996 to 1998 she was General Manager of HP’s Video Communications Division. Jon E. Flaxman; age 45; Senior Vice President and Controller. Mr. Flaxman was elected Senior Vice President in 2002 after serving as Vice President and Controller since July 2001. He was General Manager of Computer Logistics and Distribution from 1997 to 1998. From 1998 to December 2000, he was Vice President and Chief Financial Officer of the Enterprise Computing Business/Business Customer Organization, and from December 2000 to June 2001 he was Vice President of Infrastructure Reinvention. He was first appointed a Vice President in 1998. Allison Johnson; age 41; Senior Vice President, Global Brand and Communications. Ms. Johnson was elected Senior Vice President in 2002. Ms. Johnson has served as Vice President, Brand and Communications at HP since January 2001. From January 2000 to January 2001, Ms. Johnson was Director, Brand and Communications at HP Enterprise Systems Division. From January 1999 to January 2000, she was Director, Corporate Communications at Netscape Communications Corp. From September 1997 to January 1999, Ms. Johnson was Director, Communications at IBM Corporation. Vyomesh Joshi; age 48; Executive Vice President, Imaging and Printing Group. Mr. Joshi was elected Executive Vice President in 2002 after serving as Vice President since January 2001. He became President of Imaging and Printing Systems in February 2001. Mr. Joshi also is Chairman of Phogenix Imaging LLC, a joint venture between HP and Kodak. Since 1989, he has held various management positions in Imaging and Printing Systems. From 1997 to 1999, he was General Manager of the Home Business Division. From 1999 to 2000, he was Vice President and General Manager of Inkjet Systems. Richard H. Lampman; age 57; Senior Vice President of Research and Director, HP Labs. Mr. Lampman was elected Senior Vice President in 2002. He has served as the director of HP Labs since 1999. From 1992 to 1999, he served as the director of HP Labs’ worldwide Computer Research Center. Ann M. Livermore; age 44; Executive Vice President, HP Services. Ms. Livermore was elected Executive Vice President in 2002 after serving as Vice President since 1995. She was named General Manager of Worldwide Customer Support Operations in 1996. She was named General Manager of the Enterprise Computing Solutions Organization in 1998 and was appointed President of Enterprise Computing in April 1999. In October 1999, she became President of the Business Customer Organization. In April 2001, she became President of HP Services. Ms. Livermore is a member of the Board of Directors of United Parcel Service, Inc. She is also on the board of visitors of the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill and the Board of Advisors at the Stanford Business School. Harry W. (Webb) McKinney; age 57; Executive Vice President, Merger Integration and Organizational Effectiveness. Mr. McKinney was elected Executive Vice President in 2002 after serving as Vice President since April 2001. He leads HP’s post-merger integration team. Prior to the Compaq acquisition, he served as President of the Business Customer Organization. In 1999, he was appointed a Vice President and 130 became the Vice President and General Manager of the PC business within the Computing Systems Organization. Mr. McKinney was General Manager of the Home Products Division from 1994 to 1998. Robert V. Napier; age 56; Executive Vice President and Chief Information Officer. Mr. Napier was elected Executive Vice President in December 2002 after being elected Senior Vice President in connection with the Compaq acquisition. Mr. Napier oversees HP’s worldwide management of information systems activities. Prior to joining HP, Mr. Napier served as Senior Vice President, Global Business Solutions and Chief Information Officer at Compaq since 2000. Mr. Napier joined Compaq in August 1999 as Senior Vice President, Information Management and Chief Information Officer. Prior to joining Compaq, he was Senior Vice President and Chief Information Officer of Mariner Post-Acute Network, a position he had held since 1998, and Chief Information Officer of Delphi Automotive Systems from 1997 to 1998. Steve Pavlovich; age 53; Vice President, Investor Relations. Mr. Pavlovich was elected Vice President in 2002. Since 1993, Mr. Pavlovich has been the head of HP’s investor relations department. Shane V. Robison; age 49; Executive Vice President and Chief Technology and Strategy Officer. Mr. Robison was elected Senior Vice President in 2002 in connection with the Compaq acquisition. Prior to joining HP, Mr. Robison served as Senior Vice President, Technology and Chief Technology Officer at Compaq. Prior to joining Compaq, Mr. Robison was President of Internet Technology and Development at AT&T Labs, a position he had held since 1999. Prior to AT&T Labs, he was Executive Vice President, Research and Development and then President, Design Productivity Group, of Cadence Design Systems, Inc., from 1995 to 1999. Lawrence J. Tomlinson; age 62; Senior Vice President and Treasurer. Mr. Tomlinson was elected Vice President in 1996 and Senior Vice President in 2002. He has served as Treasurer since 1993. Robert P. Wayman; age 57; Executive Vice President and Chief Financial Officer. Mr. Wayman has served as Executive Vice President since December 1992 and Chief Financial Officer of HP since 1984. Mr. Wayman is a director of CNF Inc., Sybase Inc., and Portal Software, Inc. He also serves as a member of the Kellogg Advisory Board to the Northwestern University School of Business. Michael J. Winkler; age 57; Executive Vice President and Chief Marketing Officer. Mr. Winkler was elected Executive Vice President in 2002 in connection with the Compaq acquisition. In December 2002, he became the Chief Marketing Officer responsible for the Global Brand and Communications, Global Alliances and Total Customer Experience teams. Prior to joining HP, Mr. Winkler served as Executive Vice President, Global Business Units of Compaq since 2000. Prior to that, Mr. Winkler was Senior Vice President and Group General Manager, Commercial Personal Computing Group, a position to which he was elected in 1996. Mr. Winkler is a director of Banda Corporation. Duane E. Zitzner; age 55; Executive Vice President, Personal Systems Group. Mr. Zitzner was elected Executive Vice President in 2002 after serving as President of Computing Systems since April 1999. Mr. Zitzner was elected an HP Vice President and promoted to General Manager of the Personal Information Products Group in 1996. He became Vice President and General 131 Manager of the Personal Systems Group in 1997 when it became a group within HP’s Computer Organization. Michael D. Capellas; age 48; former President. Mr. Capellas served as President and a director of HP from the date of the Compaq acquisition in May 2002. On November 11, 2002, HP announced that Mr. Capellas would leave his post as President and as a director. Prior to joining HP, he served as Chairman and Chief Executive Officer of Compaq since 2000. In 1999 Mr. Capellas was appointed a director of Compaq and also served as President and Chief Executive Officer. Earlier in 1999, he served as Chief Operating Officer. Mr. Capellas joined Compaq in 1998 as Senior Vice President, Information Management and Chief Information Officer. Prior to joining Compaq, he was Senior Vice President and General Manager of the global energy business of Oracle Corporation from 1997 through 1998. ITEM 11. Executive Compensation. Information regarding HP’s compensation of its named executive officers is set forth under ‘‘Executive Compensation’’ in the Notice and Proxy Statement, which information is incorporated herein by reference. Information regarding HP’s compensation of its directors is set forth under ‘‘Director Compensation and Stock Ownership Guidelines’’ in the Notice and Proxy Statement, which information is incorporated herein by reference. ITEM 12. Security Ownership of Certain Beneficial Owners and Management. Information regarding security ownership of certain beneficial owners and management is set forth under ‘‘Common Stock Ownership of Certain Beneficial Owners and Management’’ in the Notice and Proxy Statement, which information is incorporated herein by reference. ITEM 13. Certain Relationships and Related Transactions. Information regarding certain relationships and related transactions is set forth under ‘‘Certain Relationships and Related Transactions’’ in the Notice and Proxy Statement, which information is incorporated herein by reference. ITEM 14. Controls and Procedures. Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-14(c) and 15d-14(c) under the Securities Exchange Act of 1934, within 90 days of the filing date of this report (the ‘‘Evaluation Date’’). Based on this evaluation, our principal executive officer and principal financial officer concluded as of the Evaluation Date that our disclosure controls and procedures were effective such that the material information required to be included in our Securities and Exchange Commission (‘‘SEC’’) reports is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms relating to HP, including our consolidated subsidiaries, and was made known to them by others within those entities, particularly during the period when this report was being prepared. In addition, there were no significant changes in our internal controls or in other factors that could significantly affect these controls subsequent to the Evaluation Date. We have not identified any significant deficiencies or material weaknesses in our internal controls, and therefore there were no corrective actions taken. 132 PART IV ITEM 15. Exhibits, Financial Statement Schedules, and Reports on Form 8-K. (a) The following documents are filed as part of this report: 1. All Financial Statements: The following financial statements are filed as part of this report under Item 8—‘‘Financial Statements and Supplementary Data.’’ 69 Report of Independent Auditors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Statement of Management Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Consolidated Statement of Earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Consolidated Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Consolidated Statement of Cash Flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Consolidated Statement of Stockholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes to Consolidated Financial Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Quarterly Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 2. Financial Statement Schedules: Schedule II—Valuation and Qualifying Accounts for the three fiscal years ended October 31, 2002. All other schedules are omitted as the required information is inapplicable or the information is presented in the consolidated financial statements and notes thereto in Item 8 above. 3. Exhibits: The following exhibits are filed herewith or are incorporated by reference to exhibits previously filed with the SEC. HP shall furnish copies of exhibits for a reasonable fee (covering the expense of furnishing copies) upon request. Exhibit Number 1 2(a) 2(b) 3(a) 3(b) Not applicable. Description Master Separation and Distribution Agreement between Hewlett-Packard Company and Agilent Technologies, Inc. effective as of August 12, 1999, which appears as Exhibit 2 to Registrant’s Annual Report on Form 10-K for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference. Agreement and Plan of Reorganization by and among Hewlett-Packard Company, Heloise Merger Corporation and Compaq Computer Corporation dated as of September 4, 2001, which appears as Exhibit 2.1 to Registrant’s Form 8-K dated August 31, 2001, which exhibit is incorporated herein by reference. Registrant’s Certificate of Incorporation, which appears as Exhibit 3(a) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 1998, which exhibit is incorporated herein by reference. Registrant’s Amendment to the Certificate of Incorporation, which appears as Exhibit 3(b) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended January 31, 2001, which exhibit is incorporated herein by reference. 3(c) Registrant’s Amended and Restated By-Laws adopted November 22, 2002. 133 Exhibit Number 3(d) Registrant’s Certificate of Designation of Rights, Preferences and Privileges of Series A Participating Preferred Stock, which appears as Exhibit 3.4 to Registrant’s Form 8-A dated September 4, 2001, which exhibit is incorporated herein by reference. Description 4(a) Indenture dated as of October 14, 1997 among Registrant and Chase Trust Company of California regarding Liquid Yield Option Notes due 2017 which appears as Exhibit 4.2 to Registrant’s Registration Statement on Form S-3 (Registration No. 333-44113), which exhibit is incorporated herein by reference. 4(b) Supplemental Indenture dated as of March 16, 2000 among Registrant and Chase Trust Company of California regarding Liquid Yield Option Notes due 2017, which appears as Exhibit 4(b) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2000, which exhibit is incorporated herein by reference. 4(c) Form of Registrant’s 7.15% Global notes due June 15, 2005 and related Officers’ Certificate, which appear as Exhibits 4.1 and 4.3 to Registrant’s Form 8-K filed on June 15, 2000, which exhibits are incorporated herein by reference. 4(d) Senior Indenture, which appears as Exhibit 4.1 to Registrant’s Registration Statement on Form S-3 dated February 18, 2000, as amended by Amendment No. 1 thereto dated March 17, 2000 (Registration No. 333-30786), which exhibit is incorporated herein by reference. 4(e) Form of Registrant’s Fixed Rate Note and Floating Rate Note and related Officers’ Certificate, which appear as Exhibits 4.1, 4.2 and 4.4 to Registrant’s Form 8-K filed on May 24, 2001, which exhibits are incorporated herein by reference. 4(f) Preferred Stock Rights Agreement, dated as of August 31, 2001, between Hewlett- Packard Company and Computershare Investor Services, LLC., which appears as Exhibit 4.1 to Registrant’s Form 8-K dated August 31, 2001, which exhibit is incorporated herein by reference. 4(g) Underwriting Agreement, dated December 3, 2001, between Hewlett-Packard Company and Credit Suisse First Boston Corporation and Salomon Smith Barney Inc., as representatives of the several underwriters named therein, which appears as Exhibit 1.1 to Registrant’s Form 8-K dated December 7, 2001, which exhibit is incorporated herein by reference. 4(h) 4(i) 4(j) Form of 5.75% Global Note due December 15, 2006, and Officers’ Certificate which appear as Exhibits 4.1 and 4.2 to Registrant’s Form 8-K dated December 7, 2001, which exhibits are incorporated herein by reference. Form of 5.50% Global Note due July 1, 2007, and form of related Officers’ Certificate which appear as Exhibits 4.1, and 4.3 to Registrant’s Form 8-K dated June 26, 2002, which exhibits are incorporated herein by reference. Form of Registrant’s 6.50% Global Note due July 1, 2012 and form of related Officers’ Certificate, which appear as Exhibits 4.2 and 4.3 to Registrant’s Form 8-K filed on June 26, 2002, which exhibits are incorporated herein by reference. 4(k) Form of Registrant’s Fixed Rate Note and form of Floating Rate Note which appear as Exhibits 4.1 and 4.2 to Registrant’s Form 8-K dated December 11, 2002, which exhibits are incorporated herein by reference. 5-8 Not applicable. 134 Exhibit Number 9 10(a) 10(b) None. Description Registrant’s 2000 Stock Plan, amended and restated effective November 21, 2002.* Registrant’s 1997 Director Stock Plan, amended and restated effective as of July 18, 2002, which appears as Exhibit 10(h) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2002, which exhibit is incorporated herein by reference.* 10(c) Registrant’s 1995 Incentive Stock Plan, amended and restated effective November 21, 2002.* 10(d) Registrant’s 1990 Incentive Stock Plan, amended and restated effective November 21, 2002.* 10(e) Registrant’s 1985 Incentive Compensation Plan, amended and restated effective November 21, 2002.* 10(f) Compaq Computer Corporation 2001 Stock Option Plan, amended and restated effective November 21, 2002.* 10(g) Compaq Computer Corporation 1998 Stock Option Plan, amended and restated effective November 21, 2002.* 10(h) Compaq Computer Corporation 1995 Equity Incentive Plan, amended and restated effective November 21, 2002.* 10(i) Compaq Computer Corporation 1989 Equity Incentive Plan, amended and restated effective November 21, 2002.* 10(j) Form of Restricted Stock Grant Notice-1989 Equity Incentive Plan, which appears as Exhibit 10(ww) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(k) Compaq Computer Corporation 1985 Stock Option Plan, amended and restated effective November 21, 2002.* 10(l) Compaq Computer Corporation 1985 Executive and Key Employee Stock Option Plan, amended and restated effective November 21, 2002.* 10(m) Compaq Computer Corporation 1985 Nonqualified Stock Option Plan, amended and restated effective November 21, 2002.* 10(n) 10(o) Compaq Computer Corporation Nonqualified Stock Option Plan for Non-Employee Directors, which appears as Exhibit 10.5 to Amendment No. 1 to Registrant’s Form S-3 Registration Statement (Registration No. 333-86378) dated April 18, 2002, which exhibit is incorporated herein by reference.* Amendment of Compaq Computer Corporation Non-Qualified Stock Option Plan for Non-Employee Directors, which appears as Exhibit 10.11 to Amendment No. 1 to Registrant’s Form S-3 Registration Statement (Registration No. 333-86378) dated April 18, 2002, which exhibit is incorporated herein by reference.* 10(p) Compaq Computer Corporation 1998 Former Nonemployee Replacement Option Plan, which appears as Exhibit 10.9 to Amendment No. 1 to Registrant’s Form S-3 Registration Statement (Registration No. 333-86378) dated April 18, 2002, which exhibit is incorporated herein by reference.* 135 Exhibit Number 10(q) StorageApps Inc. 2000 Stock Incentive Plan, amended and restated effective November 21, 2002.* Description 10(r) Flexible Stock Incentive Plan of Indigo N.V., amended and restated effective November 21, 2002.* 10(s) Indigo N.V. 1996 International Flexible Stock Incentive Plan, amended and restated November 21, 2002.* 10(t) VeriFone, Inc. Amended and Restated 1992 Non-Employee Directors’ Stock Option Plan which appears as Exhibit 99.1 to Registrant’s Form S-8 filed on July 1, 1997, which exhibit is incorporated herein by reference.* 10(u) VeriFone, Inc. Amended and Restated 1987 Supplemental Stock Option Plan, amended and restated effective November 21, 2002.* 10(v) VeriFone, Inc. Amended and Restated Incentive Stock Option Plan and form of agreement which appears as Exhibit 99.2 to Registrant’s Form S-8 filed on July 1, 1997, which exhibit is incorporated herein by reference.* 10(w) 1995 Convex Stock Option Conversion Plan, amended and restated effective November 21, 2002.* 10(x) 1993 Metrix Stock Option Conversion Plan, amended and restated effective November 21, 2002.* 10(y) Registrant’s 2000 Employee Stock Purchase Plan amended as of March 29, 2001, which appears as Exhibit 10(v) to Registrant’s Form 10-K for the fiscal year ended October 31, 2001, which exhibit is incorporated herein by reference.* 10(z) Registrant’s 1998 Subsidiary Employee Stock Purchase Plan and the Subscription Agreement which appear as Appendices E and E-1 to Registrant’s Proxy Statement dated January 12, 1998, respectively, which appendices are incorporated herein by reference.* 10(a)(a) Registrant’s Excess Benefit Retirement Plan, amended and restated as of November 1, 1999, which appears as Exhibit 10(c) to Registrant’s Annual Report on Form 10-K for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference.* 10(b)(b) First Amendment to Registrant’s Excess Benefit Retirement Plan, amended and restated as of November 1, 1999.* 10(c)(c) Compaq Computer Corporation Cash Account Pension Restoration Plan.* 10(d)(d) Compaq Computer Corporation 401(k) Investment Plan, which appears as Exhibit 4.1 to Registrant’s Form S-8 Registration Statement (Registration No. 333-87742) dated May 7, 2002, which exhibit is incorporated herein by reference.* 10(e)(e) Compaq Computer Corporation Deferred Compensation and Supplemental Savings Plan, which appears as Exhibit 4.2 to Registrant’s Form S-8 Registration Statement (Registration No. 333-87742) dated May 7, 2002, which exhibit is incorporated herein by reference.* 10(f)(f) Registrant’s Balance Score Card Plan, amended and restated as of May 1, 2002.* 136 Exhibit Number Description 10(g)(g) Registrant’s Executive Deferred Compensation Plan, amended and restated effective October 1, 2002.* 10(h)(h) Registrant’s 2001 Executive Transition Program, which appears as Exhibit 10(z) to Registrant’s Form 10-K for the fiscal year ended October 31, 2001, which exhibit is incorporated herein by reference.* 10(i)(i) 10(j)(j) Employment Agreement, dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(gg) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* Incentive Stock Plan Stock Option Agreement (Non-Qualified), dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(ii) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* 10(k)(k) Restricted Stock Agreement, dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(jj) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* 10(l)(l) Restricted Stock Unit Agreement, dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(kk) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* 10(m)(m) Form of Executive Severance Agreement, which appears as Exhibit 10(uu) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(n)(n) Form of Executive Officers Severance Agreement, which appears as Exhibit 10(vv) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(o)(o) Form of Indemnity Agreement between Compaq and its executive officers, which appears as Exhibit 10(xx) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(p)(p) General Waiver and Release Agreement executed by Michael D. Capellas with attached Benefits Summary Upon Termination dated November 11, 2002.* 10(q)(q) Registrant’s Service Anniversary Stock Plan, amended and restated effective November 21, 2002.* 10(r)(r) Registrant’s Foreign Employees Stock Appreciation Rights Plan amended and restated November 21, 2002.* 10(s)(s) Registrant’s Employee Stock Purchase Plan amended and restated as of June 30, 2000.* 10(t)(t) Registrant’s 1987 Director Option Plan, which appears as Exhibit 4 to Registrant’s Form S-8 filed on August 31, 1989 (Registration No. 33-30769), which exhibit is incorporated herein by reference.* 137 Exhibit Number Description 10(u)(u) Stock Option Agreement for Registrant’s 2000 Stock Plan, as amended, 1995 Incentive Stock Plan, as amended, Compaq 2001 Stock Option Plan, as amended, Compaq 1998 Stock Option Plan, as amended, Compaq 1995 Equity Incentive Plan, as amended and Compaq 1989 Equity Incentive Plan, as amended.* 10(v)(v) Stock Option Agreement for Registrant’s 1990 Incentive Stock Option Plan, as amended, which appears as Exhibit 10(e) to Registrant’s Form 10-K filed for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference.* 10(w)(w) Stock Option Agreement for Registrant’s 1985 Incentive Compensation Plan, as amended, which appears as Exhibit 10(b) to Registrant’s Form 10-K filed for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference.* 10(x)(x) Common Stock Payment Agreement and Option Agreement for Registrant’s 1997 Director Stock Plan, as amended.* 10(y)(y) Stock Option Agreement for Registrant’s 1987 Director Option Plan.* 10(z)(z) Stock Option Agreement for Compaq 1985 Stock Option Plan, as amended.* 10(a)(1) Stock Option Agreement for Compaq 1985 Nonqualified Stock Option Plan, as 11 12 13-14 15 16-17 18-20 21 22 23 24 25-26 99.1 amended.* Not applicable. Statement of Computation of Ratios. Not applicable. None. Not applicable. None. Subsidiaries of Registrant as of December 31, 2002. None. Consent of Independent Auditors. Power of Attorney (see signature page) of this Annual Report on Form 10-K and incorporated herein by reference. Not applicable. Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. * Indicates management contract or compensatory plan, contract or arrangement. Exhibit numbers may not correspond in all cases to those numbers in Item 601 of Regulation S-K because of special requirements applicable to EDGAR filers. The registrant agrees to furnish to the Commission upon request a copy of any instrument with respect to long-term debt not filed herewith as to which the total amount of securities authorized thereunder does not exceed 10 percent of the total assets of the registrant and its subsidiaries on a consolidated basis. 138 (b) Reports on Form 8-K On September 13, 2002, HP filed a report on Form 8-K, which reported under Items 5 and 7 the issuance of sworn statements of Carleton S. Fiorina, Chairman and Chief Executive Officer, and Robert P. Wayman, Executive Vice President and Chief Financial Officer in compliance with Order No. 4-460 (June 27, 2002) of the Commission, and the published Statement of the Commission Staff (July 29, 2002). Both statements were filed as exhibits. On November 14, 2002, HP filed a report on Form 8-K, which reported under Item 5 that on November 11, 2002 Michael D. Capellas resigned as President of HP and as a member of the HP Board of Directors to pursue other career opportunities. On November 13, 2002 the Board of Directors of HP met and accepted his resignation. In connection with Mr. Capellas’ resignation, the Board approved amendments to HP’s bylaws reducing the Board size to 11. The President position will not be filled. The operating executives of HP who previously reported to Mr. Capellas report directly to Carly Fiorina, HP Chairman and Chief Executive Officer. On November 20, 2002, HP filed a report on Form 8-K, which reported under Items 5 and 7 the issuance of a press release containing financial information for the fourth quarter of fiscal 2002 and outlook for the first quarter of fiscal 2003, which was filed as an exhibit. On December 11, 2002, HP filed a report on Form 8-K, which reported under Item 5 certain documents pertaining to the offering from time to time of up to $1,500,000,000 aggregate principal amount of HP’s Medium-Term Notes Series B, due nine months or more from the date of issue. The report also filed the form of Fixed Rate Note, form of Floating Rate Note and the Agency Agreement, dated December 6, 2002, entered into between HP and Salomon Smith Barney Inc., Banc of America Securities LLC, BNP Paribas Securities Corp., Credit Suisse First Boston Corporation, Deutsche Bank Securities Inc., Goldman, Sachs & Co., HSBC Securities (USA) Inc., J.P. Morgan Securities Inc., Merrill Lynch, Pierce, Fenner & Smith Incorporated, Scotia Capital (USA) Inc. and The Williams Capital Group, L.P. On January 21, 2003, HP filed a report on Form 8-K, which reported under Item 5 the issuance of a press release regarding an amendment to the Preferred Stock Rights Agreement, dated as of August 31, 2001 (the ‘‘Rights Agreement’’), between HP and Computershare Investor Services, LLC, to accelerate the final expiration date of the Preferred Share Purchase Rights (‘‘Rights’’) issued thereunder to the close of business on Tuesday, January 21, 2003, and to terminate the Rights Agreement upon the expiration of the Rights. 139 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES Valuation and Qualifying Accounts Schedule II For the following years ended October 31 2002 2001 2000 In millions Allowance for doubtful accounts—accounts receivable: Balance, beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 275 $ 171 $ 214 — Amount acquired through acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Additions to allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (165) Deductions, net of recoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — 206 (102) 226 90 (96) Balance, end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 495 $ 275 $ 171 Allowance for doubtful accounts—financing receivables: Balance, beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 147 $ 69 $ 47 — Amount acquired through acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Additions to allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (38) Deductions, net of recoveries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . — 232 (154) 131 209 (183) Balance, end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 304 $ 147 $ 69 140 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. Date: January 21, 2003 HEWLETT-PACKARD COMPANY By: /s/ CHARLES N. CHARNAS Charles N. Charnas Vice President, Deputy General Counsel and Assistant Secretary KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Ann O. Baskins and Charles N. Charnas, or either of them, his or her attorneys-in-fact, for such person in any and all capacities, to sign any amendments to this report and to file the same, with exhibits thereto, and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying and confirming all that either of said attorneys-in-fact, or substitute or substitutes, may do or cause to be done by virtue hereof. Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. Signature Title(s) Date /s/ CARLETON S. FIORINA Carleton S. Fiorina /s/ ROBERT P. WAYMAN Robert P. Wayman Chairman and Chief Executive Officer (Principal Executive Officer) January 21, 2003 Executive Vice President and Chief Financial Officer (Principal Financial Officer) January 21, 2003 /s/ JON E. FLAXMAN Jon E. Flaxman Senior Vice President and Controller (Principal Accounting Officer) January 21, 2003 /s/ LAWRENCE T. BABBIO, JR. Director January 21, 2003 Lawrence T. Babbio, Jr. /s/ PHILIP M. CONDIT Director January 21, 2003 Philip M. Condit /s/ PATRICIA C. DUNN Director January 21, 2003 Patricia C. Dunn /s/ SAM GINN Sam Ginn Director January 21, 2003 /s/ RICHARD A. HACKBORN Director January 21, 2003 Richard A. Hackborn 141 Signature Title(s) Date /s/ GEORGE A. KEYWORTH II Director January 21, 2003 George A. Keyworth II /s/ ROBERT E. KNOWLING, JR. Director January 21, 2003 Robert E. Knowling, Jr. /s/ SANFORD M. LITVACK Director January 21, 2003 Sanford M. Litvack /s/ THOMAS J. PERKINS Director January 21, 2003 Thomas J. Perkins /s/ LUCILLE S. SALHANY Director January 21, 2003 Lucille S. Salhany 142 HEWLETT-PACKARD COMPANY AND SUBSIDIARIES EXHIBIT INDEX Exhibit Number 1 2(a) 2(b) 3(a) 3(b) 3(c) 3(d) Not applicable. Description Master Separation and Distribution Agreement between Hewlett-Packard Company and Agilent Technologies, Inc. effective as of August 12, 1999, which appears as Exhibit 2 to Registrant’s Annual Report on Form 10-K for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference. Agreement and Plan of Reorganization by and among Hewlett-Packard Company, Heloise Merger Corporation and Compaq Computer Corporation dated as of September 4, 2001, which appears as Exhibit 2.1 to Registrant’s Form 8-K dated August 31, 2001, which exhibit is incorporated herein by reference. Registrant’s Certificate of Incorporation, which appears as Exhibit 3(a) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 1998, which exhibit is incorporated herein by reference. Registrant’s Amendment to the Certificate of Incorporation, which appears as Exhibit 3(b) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended January 31, 2001, which exhibit is incorporated herein by reference. Registrant’s Amended and Restated By-Laws adopted November 22, 2002. Registrant’s Certificate of Designation of Rights, Preferences and Privileges of Series A Participating Preferred Stock, which appears as Exhibit 3.4 to Registrant’s Form 8-A dated September 4, 2001, which exhibit is incorporated herein by reference. 4(a) Indenture dated as of October 14, 1997 among Registrant and Chase Trust Company of California regarding Liquid Yield Option Notes due 2017 which appears as Exhibit 4.2 to Registrant’s Registration Statement on Form S-3 (Registration No. 333-44113), which exhibit is incorporated herein by reference. 4(b) Supplemental Indenture dated as of March 16, 2000 among Registrant and Chase Trust Company of California regarding Liquid Yield Option Notes due 2017, which appears as Exhibit 4(b) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2000, which exhibit is incorporated herein by reference. 4(c) Form of Registrant’s 7.15% Global notes due June 15, 2005 and related Officers’ Certificate, which appear as Exhibits 4.1 and 4.3 to Registrant’s Form 8-K filed on June 15, 2000, which exhibits are incorporated herein by reference. 4(d) Senior Indenture, which appears as Exhibit 4.1 to Registrant’s Registration Statement on Form S-3 dated February 18, 2000, as amended by Amendment No. 1 thereto dated March 17, 2000 (Registration No. 333-30786), which exhibit is incorporated herein by reference. 4(e) Form of Registrant’s Fixed Rate Note and Floating Rate Note and related Officers’ Certificate, which appear as Exhibits 4.1, 4.2 and 4.4 to Registrant’s Form 8-K filed on May 24, 2001, which exhibits are incorporated herein by reference. 143 Exhibit Number 4(f) Description Preferred Stock Rights Agreement, dated as of August 31, 2001, between Hewlett- Packard Company and Computershare Investor Services, LLC., which appears as Exhibit 4.1 to Registrant’s Form 8-K dated August 31, 2001, which exhibit is incorporated herein by reference. 4(g) Underwriting Agreement, dated December 3, 2001, between Hewlett-Packard Company and Credit Suisse First Boston Corporation and Salomon Smith Barney Inc., as representatives of the several underwriters named therein, which appears as Exhibit 1.1 to Registrant’s Form 8-K dated December 7, 2001, which exhibit is incorporated herein by reference. 4(h) 4(i) 4(j) Form of 5.75% Global Note due December 15, 2006, and Officers’ Certificate which appear as Exhibits 4.1 and 4.2 to Registrant’s Form 8-K dated December 7, 2001, which exhibits are incorporated herein by reference. Form of 5.50% Global Note due July 1, 2007, and form of related Officers’ Certificate which appear as Exhibits 4.1, and 4.3 to Registrant’s Form 8-K dated June 26, 2002, which exhibits are incorporated herein by reference. Form of Registrant’s 6.50% Global Note due July 1, 2012 and form of related Officers’ Certificate, which appear as Exhibits 4.2 and 4.3 to Registrant’s Form 8-K filed on June 26, 2002, which exhibits are incorporated herein by reference. 4(k) Form of Registrant’s Fixed Rate Note and form of Floating Rate Note which appear as Exhibits 4.1 and 4.2 to Registrant’s Form 8-K dated December 11, 2002, which exhibits are incorporated herein by reference. 5-8 9 10(a) 10(b) Not applicable. None. Registrant’s 2000 Stock Plan, amended and restated effective November 21, 2002.* Registrant’s 1997 Director Stock Plan, amended and restated effective as of July 18, 2002, which appears as Exhibit 10(h) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2002, which exhibit is incorporated herein by reference.* 10(c) Registrant’s 1995 Incentive Stock Plan, amended and restated effective November 21, 2002.* 10(d) Registrant’s 1990 Incentive Stock Plan, amended and restated effective November 21, 2002.* 10(e) Registrant’s 1985 Incentive Compensation Plan, amended and restated effective November 21, 2002.* 10(f) Compaq Computer Corporation 2001 Stock Option Plan, amended and restated effective November 21, 2002.* 10(g) Compaq Computer Corporation 1998 Stock Option Plan, amended and restated effective November 21, 2002.* 10(h) Compaq Computer Corporation 1995 Equity Incentive Plan, amended and restated effective November 21, 2002.* 144 Exhibit Number 10(i) 10(j) Description Compaq Computer Corporation 1989 Equity Incentive Plan, amended and restated effective November 21, 2002.* Form of Restricted Stock Grant Notice-1989 Equity Incentive Plan, which appears as Exhibit 10(ww) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(k) Compaq Computer Corporation 1985 Stock Option Plan, amended and restated effective November 21, 2002.* 10(l) Compaq Computer Corporation 1985 Executive and Key Employee Stock Option Plan, amended and restated effective November 21, 2002.* 10(m) Compaq Computer Corporation 1985 Nonqualified Stock Option Plan, amended and restated effective November 21, 2002.* 10(n) 10(o) Compaq Computer Corporation Nonqualified Stock Option Plan for Non-Employee Directors, which appears as Exhibit 10.5 to Amendment No. 1 to Registrant’s Form S-3 Registration Statement (Registration No. 333-86378) dated April 18, 2002, which exhibit is incorporated herein by reference.* Amendment of Compaq Computer Corporation Non-Qualified Stock Option Plan for Non-Employee Directors, which appears as Exhibit 10.11 to Amendment No. 1 to Registrant’s Form S-3 Registration Statement (Registration No. 333-86378) dated April 18, 2002, which exhibit is incorporated herein by reference.* 10(p) Compaq Computer Corporation 1998 Former Nonemployee Replacement Option Plan, which appears as Exhibit 10.9 to Amendment No. 1 to Registrant’s Form S-3 Registration Statement (Registration No. 333-86378) dated April 18, 2002, which exhibit is incorporated herein by reference.* 10(q) StorageApps Inc. 2000 Stock Incentive Plan, amended and restated effective November 21, 2002.* 10(r) Flexible Stock Incentive Plan of Indigo N.V., amended and restated effective November 21, 2002.* 10(s) Indigo N.V. 1996 International Flexible Stock Incentive Plan, amended and restated November 21, 2002.* 10(t) VeriFone, Inc. Amended and Restated 1992 Non-Employee Directors’ Stock Option Plan which appears as Exhibit 99.1 to Registrant’s Form S-8 filed on July 1, 1997, which exhibit is incorporated herein by reference.* 10(u) VeriFone, Inc. Amended and Restated 1987 Supplemental Stock Option Plan, amended and restated effective November 21, 2002.* 10(v) VeriFone, Inc. Amended and Restated Incentive Stock Option Plan and form of agreement which appears as Exhibit 99.2 to Registrant’s Form S-8 filed on July 1, 1997, which exhibit is incorporated herein by reference.* 10(w) 1995 Convex Stock Option Conversion Plan, amended and restated effective November 21, 2002.* 10(x) 1993 Metrix Stock Option Conversion Plan, amended and restated effective November 21, 2002.* 145 Exhibit Number 10(y) Registrant’s 2000 Employee Stock Purchase Plan amended as of March 29, 2001, which appears as Exhibit 10(v) to Registrant’s Form 10-K for the fiscal year ended October 31, 2001, which exhibit is incorporated herein by reference.* Description 10(z) Registrant’s 1998 Subsidiary Employee Stock Purchase Plan and the Subscription Agreement which appear as Appendices E and E-1 to Registrant’s Proxy Statement dated January 12, 1998, respectively, which appendices are incorporated herein by reference.* 10(a)(a) Registrant’s Excess Benefit Retirement Plan, amended and restated as of November 1, 1999, which appears as Exhibit 10(c) to Registrant’s Annual Report on Form 10-K for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference.* 10(b)(b) First Amendment to Registrant’s Excess Benefit Retirement Plan, amended and restated as of November 1, 1999.* 10(c)(c) Compaq Computer Corporation Cash Account Pension Restoration Plan.* 10(d)(d) Compaq Computer Corporation 401(k) Investment Plan, which appears as Exhibit 4.1 to Registrant’s Form S-8 Registration Statement (Registration No. 333-87742) dated May 7, 2002, which exhibit is incorporated herein by reference.* 10(e)(e) Compaq Computer Corporation Deferred Compensation and Supplemental Savings Plan, which appears as Exhibit 4.2 to Registrant’s Form S-8 Registration Statement (Registration No. 333-87742) dated May 7, 2002, which exhibit is incorporated herein by reference.* 10(f)(f) Registrant’s Balance Score Card Plan, amended and restated as of May 1, 2002.* 10(g)(g) Registrant’s Executive Deferred Compensation Plan, amended and restated effective October 1, 2002.* 10(h)(h) Registrant’s 2001 Executive Transition Program, which appears as Exhibit 10(z) to Registrant’s Form 10-K for the fiscal year ended October 31, 2001, which exhibit is incorporated herein by reference.* 10(i)(i) 10(j)(j) Employment Agreement, dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(gg) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* Incentive Stock Plan Stock Option Agreement (Non-Qualified), dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(ii) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* 10(k)(k) Restricted Stock Agreement, dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(jj) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* 10(l)(l) Restricted Stock Unit Agreement, dated July 17, 1999, between Registrant and Carleton S. Fiorina which appears as Exhibit 10(kk) to Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 1999, which exhibit is incorporated herein by reference.* 146 Exhibit Number Description 10(m)(m) Form of Executive Severance Agreement, which appears as Exhibit 10(uu) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(n)(n) Form of Executive Officers Severance Agreement, which appears as Exhibit 10(vv) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(o)(o) Form of Indemnity Agreement between Compaq and its executive officers, which appears as Exhibit 10(xx) to Registrant’s Form 10-Q filed on June 13, 2002, which exhibit is incorporated herein by reference.* 10(p)(p) General Waiver and Release Agreement executed by Michael D. Capellas with attached Benefits Summary Upon Termination dated November 11, 2002.* 10(q)(q) Registrant’s Service Anniversary Stock Plan, amended and restated effective November 21, 2002.* 10(r)(r) Registrant’s Foreign Employees Stock Appreciation Rights Plan amended and restated November 21, 2002.* 10(s)(s) Registrant’s Employee Stock Purchase Plan amended and restated as of June 30, 2000.* 10(t)(t) Registrant’s 1987 Director Option Plan, which appears as Exhibit 4 to Registrant’s Form S-8 filed on August 31, 1989 (Registration No. 33-30769), which exhibit is incorporated herein by reference.* 10(u)(u) Stock Option Agreement for Registrant’s 2000 Stock Plan, as amended, 1995 Incentive Stock Plan, as amended, Compaq 2001 Stock Option Plan, as amended, Compaq 1998 Stock Option Plan, as amended, Compaq 1995 Equity Incentive Plan, as amended and Compaq 1989 Equity Incentive Plan, as amended.* 10(v)(v) Stock Option Agreement for Registrant’s 1990 Incentive Stock Option Plan, as amended, which appears as Exhibit 10(e) to Registrant’s Form 10-K filed for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference.* 10(w)(w) Stock Option Agreement for Registrant’s 1985 Incentive Compensation Plan, as amended, which appears as Exhibit 10(b) to Registrant’s Form 10-K filed for the fiscal year ended October 31, 1999, which exhibit is incorporated herein by reference.* 10(x)(x) Common Stock Payment Agreement and Option Agreement for Registrant’s 1997 Director Stock Plan, as amended.* 10(y)(y) Stock Option Agreement for Registrant’s 1987 Director Option Plan.* 10(z)(z) Stock Option Agreement for Compaq 1985 Stock Option Plan, as amended.* 10(a)(1) Stock Option Agreement for Compaq 1985 Nonqualified Stock Option Plan, as 11 12 13-14 15 amended.* Not applicable. Statement of Computation of Ratios. Not applicable. None. 147 Exhibit Number 16-17 18-20 21 22 23 24 25-26 99.1 Description Not applicable. None. Subsidiaries of Registrant as of December 31, 2002. None. Consent of Independent Auditors. Power of Attorney (see signature page) of this Annual Report on Form 10-K and incorporated herein by reference. Not applicable. Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. * Indicates management contract or compensatory plan, contract or arrangement. Exhibit numbers may not correspond in all cases to those numbers in Item 601 of Regulation S-K because of special requirements applicable to EDGAR filers. The registrant agrees to furnish to the Commission upon request a copy of any instrument with respect to long-term debt not filed herewith as to which the total amount of securities authorized thereunder does not exceed 10 percent of the total assets of the registrant and its subsidiaries on a consolidated basis. 148 I, Carleton S. Fiorina, certify that: CERTIFICATION 1. I have reviewed this annual report on Form 10-K of Hewlett-Packard Company; 2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; 4. The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b) evaluated the effectiveness of the registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the ‘‘Evaluation Date’’); and c) presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant’s ability to record, process, summarize and report financial data and have identified for the registrant’s auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls; and 6. The registrant’s other certifying officers and I have indicated in this annual report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: January 21, 2003 /s/ CARLETON S. FIORINA Carleton S. Fiorina Chairman and Chief Executive Officer (Principal Executive Officer) 149 I, Robert P. Wayman, certify that: 1. I have reviewed this annual report on Form 10-K of Hewlett-Packard Company; 2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; 4. The registrant’s other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b) evaluated the effectiveness of the registrant’s disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the ‘‘Evaluation Date’’); and c) presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant’s other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant’s ability to record, process, summarize and report financial data and have identified for the registrant’s auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal controls; and 6. The registrant’s other certifying officers and I have indicated in this annual report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: January 21, 2003 /s/ ROBERT P. WAYMAN Robert P. Wayman, Executive Vice President and Chief Financial Officer (Principal Financial Officer) 150 Exhibit 99.1 CERTIFICATION OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER PURSUANT TO 18 U.S.C. 1350, AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002 I, Carleton S. Fiorina, certify, pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that the Annual Report on Form 10-K of Hewlett-Packard Company for the fiscal year ended October 31, 2002 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in such Annual Report on Form 10-K fairly presents, in all material respects, the financial condition and results of operations of Hewlett-Packard Company. January 21, 2003 By: /s/ CARLETON S. FIORINA Carleton S. Fiorina Chairman and Chief Executive Officer I, Robert P. Wayman, certify, pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that the Annual Report on Form 10-K of Hewlett-Packard Company for the fiscal year ended October 31, 2002 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and that information contained in such Annual Report on Form 10-K fairly presents, in all material respects, the financial condition and results of operations of Hewlett-Packard Company. January 21, 2003 By: /s/ ROBERT P. WAYMAN Robert P. Wayman Executive Vice President and Chief Financial Officer III For the re c o rd F o rw a rd - looking statements This document contains forw a rd-looking statements that involve risks and uncertainties, as well as assumptions that, if they never materialize or prove incorrect, could cause the results of Hewlett- P a c k a rd Company and its consolidated subsidiaries to differ materially from those expressed or implied by such forw a rd-looking statements. All statements other than statements of historical fact a re statements that could be deemed forw a rd-looking statements, including any projections of revenue, margins, costs, earnings, synergies, or other financial items; any statements of the plans, strategies and objectives of management for future operations, including the execution of integration and re s t ructuring plans; any statements concerning proposed new products, serv i c e s , developments, anticipated perf o rmance of products or services, or industry rankings; any statements re g a rding future economic conditions or perf o rmance; any statements of belief; and any statements of assumptions underlying any of the foregoing. The risks, uncertainties and assumptions re f e rred to above include the perf o rmance of contracts by vendors, customers and p a rtners; employee management issues; the challenge of managing asset levels, including i n v e n t o ry; the difficulty of aligning expense levels with revenue changes; revenue loss assumptions; assumptions relating to pension costs; and other risks and assumptions that are described from time to time in HP’s Securities and Exchange Commission re p o rts including but not limited to the annual re p o rt on 10-K for the year ended October 31, 2002, filed on January 21, 2003, and subsequently filed re p o rts. HP assumes no obligation and does not intend to update these forw a rd-looking statements. For the re c o rd D i re c t o r s Carleton S. Fiorina C h a i rman and Chief Executive Off i c e r H e w l e t t - P a c k a rd Company L a w rence T. Babbio, Jr. Vice Chairman and Pre s i d e n t Verizon Communications, Inc. Wi reless communications Philip M. Condit C h a i rman and Chief Executive Off i c e r The Boeing Company An aerospace manufacture r Patricia C. Dunn Vice Chairm a n B a rclays Global Investors A global investment firm Sam Ginn R e t i red Chairm a n Vodafone AirTouch Plc. Wi reless communications R i c h a rd A. Hackborn F o rmer Chairman and Retired Executive Vice Pre s i d e n t Computer Products Org a n i z a t i o n H e w l e t t - P a c k a rd Company D r. George A. Keyworth II C h a i rman and Senior Fellow The Pro g ress & Freedom Foundation A public policy re s e a rch institute R o b e rt E. Knowling, Jr. Chief Executive Off i c e r New York City Leadership Academy A leadership program of the New York City D e p a rtment of Education S a n f o rd M. Litvack P a rt n e r Quinn Emanuel Urq u h a rt Oliver & Hedges LLP A law firm Thomas J. Perkins P a rt n e r Kleiner Perkins Caufield & Byers A venture capital firm Lucille S. Salhany P resident and CEO JH Media A consulting company Committees of the board Audit Committee: Dunn (Chair), Hackborn, Keyworth, Knowling, Litvack HR and Compensation Committee: Condit (Chair), Ginn, Perkins, Salhany Finance and Investment Committee: Babbio (Chair), Dunn, Knowling, Litvack Nominating and Governance Committee: Ginn (Chair), Condit, Salhany Technology Committee: Perkins (Chair), Babbio, Hackborn, Keywort h O fficers Carleton S. Fiorina C h a i rman and Chief Executive Off i c e r R o b e rt P. Wa y m a n Executive Vice Pre s i d e n t Chief Financial Off i c e r Ann O. Baskins Senior Vice Pre s i d e n t General Counsel and Secre t a ry Peter Blackmore Executive Vice Pre s i d e n t HP Enterprise Systems Gro u p Susan D. Bowick Executive Vice Pre s i d e n t Human Resources and Wo r k f o rce Development Charles N. Charn a s * Vice Pre s i d e n t Deputy General Counsel and Assistant Secre t a ry J e ff rey J. Clarke Executive Vice President Supply Chain and Customer Operations Debra L. Dunn Senior Vice Pre s i d e n t Corporate Aff a i r s Jon E. Flaxman Senior Vice Pre s i d e n t C o n t ro l l e r Allison Johnson Senior Vice Pre s i d e n t Global Brand and Communications Vyomesh Joshi Executive Vice Pre s i d e n t Imaging and Printing Gro u p R i c h a rd H. Lampman Senior Vice Pre s i d e n t D i rector of HP Labs Ann M. Liverm o re Executive Vice Pre s i d e n t HP Services H a rry W. (Webb) McKinney Executive Vice Pre s i d e n t M e rger Integration and Organizational Effectiveness R o b e rt V. Napier Executive Vice Pre s i d e n t Chief Information Off i c e r Stephen J. Pavlovich Vice Pre s i d e n t Investor Relations Shane V. Robison Executive Vice Pre s i d e n t Chief Technology and Strategy Officer L a w rence J. To m l i n s o n Senior Vice President Tre a s u rer Michael J. Wi n k l e r Executive Vice Pre s i d e n t Chief Marketing Officer Duane E. Zitzner Executive Vice Pre s i d e n t Personal Systems Gro u p * Non-Section 16 board-elected off i c e r. All other officers above are executive officers of HP under Section 16 of the Securities Exchange Act of 1934, as amended. S h a reowner inform a t i o n The annual meeting will be held at the time and place indicated in HP’s Proxy Statement for the 2003 annual meeting of shareowners. Investor inform a t i o n C u rrent and prospective HP investors can receive the Annual Report, Proxy Statement, 10 - K, 10- Qs, earnings announcements and other publications at no cost by calling (866) 438 -4 7 7 1 . The Annual Report and related financial information also are available on the Web. They also can be accessed either from our home page or directly at http:// w w w. h p . c o m / h p i n f o / i n v e s t o r. Transfer agent and re g i s t r a r Please contact HP’s transfer agent, at the phone number or address listed below, with questions c o n c e rning stock certificates, dividend checks, transfer of ownership or other matters pertaining to your stock account. C o m p u t e r s h a re Investor Serv i c e s S h a reholder Serv i c e s Post Office Box A3504 Chicago, Illinois 60690 - 3 5 0 4 (800) 286-5977 (from the U.S.) (312) 360 -5138 (outside the U.S.) Common stock and dividends H e w l e t t - P a c k a rd Company is listed on the New York and Pacific stock exchanges, with the ticker symbol HPQ. We’ve paid cash dividends each year since 1965. The current rate is $0.08 per s h a re per quart e r. As of December 31, 2002, there were approximately 160,800 shareholders of re c o rd. Dividend reinvestment / stock purc h a s e Dividend reinvestment and stock purchase are available through Computershare, HP’s transfer agent. For information on this program, please contact Computershare at the following addre s s and phone number: C o m p u t e r s h a re Trust Company Dividend Reinvestment Serv i c e s Post Office Box A3309 Chicago, IL 60690 - 3 5 0 4 (800) 286 - 5977 (from the U.S.) (312) 360 - 5138 (outside the U.S.) Corporate inform a t i o n H e a d q u a rt e r s : 3000 Hanover Stre e t Palo Alto, CA 94304 - 1 1 1 2 Telephone: (650) 857-1501 Regional headquart e r s : A m e r i c a s 20555 Highway 249 Houston, TX 77070 Telephone: (281) 370-0670 E u rope, Africa, Middle East Route du Nant-d ’ Avril 150 CH -1217 Meyrin 2 Geneva, Switzerland Telephone: (4122) 780 - 8 1 1 1 Asia Pacific 19/F Cityplaza One 1111 King’s Road Taikoo Shing, Hong Kong Telephone: (852) 2599- 7 7 7 7 This document is printed on 30 percent post-consumer recycled paper. In addition, HP chose a printing company for this re p o rt whose printing technologies have been specially designed to minimize emissions. UNIX is a re g i s t e red trademark of The Open Group. Windows is a re g i s t e red trademark of M i c rosoft Corporation. ©2003 Hewlett-Packard Company. All rights re s e rved. All trademarks and re g i s t e red trademarks a re the pro p e rty of their respective owners. for more inform a t i o n : w w w. h p . c o m I t ’s working. For the world’s great companies, thinkers and doers, HP technology, HP services and HP people make more things more possible. r a re + HP: HP provides online access to tre a s u res in the Va t i c a n ’s Apostolic Library. utility + HP: H P ’s Utility Data Center solution lets users reallocate storage and servers — dynamically — right along with the rest of the network and all the devices attached. NYSE + HP: HP technology and HP people equip the NYSE with NonStop servers and storage to handle an average of 1.4 billion shares a day with the capacity to process 7 billion more . e n t e rtainment + HP: D re a m Works animators use HP workstations and servers running Linux to increase collabo r a t i o n and reduce rendering times and overall costs. e - c o m m e rce + HP: HP has B2B capabilities in 178 countries, more than 40 currencies and m o re than 10 l a n g u a g e s . responsibility + HP: HP published its first social and environmental responsibility re p o rt in 2002. recycling + HP: Each month, HP’s recycling centers around the world process roughly 4 million pounds (about 1.8 million kilograms) of computer-related hard w a re . managing change + HP: HP OpenView technology, which manages IT networks, systems and services, is used by 100 p e rcent of today’s Fort u ne 5 0 .